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Kinko's Spy Case Illustrates Public Terminal Risk

tealwarrior writes "CNN reports in this story that a hacker by the name of Jiang was charged with installing keystroke loggers to record passwords in 14 differnet kinkos in New York. These were then used to open bank accounts online. The article mentions Jiang signing people up for accounts with GoToMyPC then then using their own machine to open bank accounts. Also mentioned are similar schemes perpetrated at Boston College." Be careful out there, folks. Sometimes there's even sneakier things than just stealing one's cookies.

383 comments

  1. Funny thing, the name... by jkrise · · Score: 3, Funny

    Sometime back, Passport passwords were hacked: Muhammed from Pakistan.

    Adobe's eBook reader was cracked : Skylarov.

    and now, Jiang.

    Why isn't it Rob or Pete or Chris, ever??

    -

    --
    If you keep throwing chairs, one day you'll break windows....
    1. Re:Funny thing, the name... by Anonymous Coward · · Score: 1, Funny

      Outsourcing. Plan and simple.
      Or perhaps it's an attack on the US by people who don't love freedom :)-

    2. Re:Funny thing, the name... by TwistedGreen · · Score: 2, Interesting

      ...Kevin?

    3. Re:Funny thing, the name... by mirko · · Score: 2, Funny

      Or perhaps it's an attack on the US by people who don't love freedom :)-

      Do you mean "whatever formerly related to the France" ? ;-)

      --
      Trolling using another account since 2005.
    4. Re:Funny thing, the name... by aziraphale · · Score: 4, Insightful

      Well, to be fair, Muhammed and Jiang are two of the more common names in the world, simply by weight of population...

      More interesting question: why is it never Amy, or Meiying, or Fatimah?

    5. Re:Funny thing, the name... by mirko · · Score: 1, Insightful

      How can this be a flamebait if I am French ? :)

      --
      Trolling using another account since 2005.
    6. Re:Funny thing, the name... by digidave · · Score: 2, Funny

      They seem to be smart enough to avoid you.

      --
      The global economy is a great thing until you feel it locally.
    7. Re:Funny thing, the name... by Vitus+Wagner · · Score: 1

      Not all. Richard Stallman is American, Brian Kernigan is American, Larry Wall is American,
      and even Donald Knuth is American. As for women
      I'm not sure whether I should consider Evi Nemeth
      American or Hungarian.

      Russian author Sergey Pereslegin have some very interesting opinions about distribution of cleverness in the America and its effects on American econimics.

    8. Re:Funny thing, the name... by Anonymous Coward · · Score: 0

      Jiang is the guys surname, not firstname, as is Skylarov. Sure, there was a Kevin, but his surname was Mitnick...

      Anyhows, either way, hackers always seem to have flamboyant names. Goodness knows why they get handles, they don't really need them. You never get a hacker called Pete Smith, but I guarantee he's online somewhere called SubZer0 or 1337d00d... maybe boring-named hackers are just too good...

    9. Re:Funny thing, the name... by colk99 · · Score: 1

      Linus torvalds is also living in america working for transmeta. Yes the DMCA is also quite harmful to freedom now

    10. Re:Funny thing, the name... by Anonymous Coward · · Score: 0
      pakistan was not anti-US during the cold war. pakistan is anti-india, and india was anti-US.

      not that the pakis love us, but we propped them up during the cold war because of hindu betrayal.

    11. Re:Funny thing, the name... by overunderunderdone · · Score: 2, Insightful

      As a rule, most folks who get arrested, sued, punished and publicised are from countries regarded as anti-US during the cold-war, at any rate.

      Pakistan?!? What kind of history do they teach at your school?

    12. Re:Funny thing, the name... by mgs1000 · · Score: 1

      Yeah, it was India that was our enemy in the Cold War!!!

    13. Re:Funny thing, the name... by blitziod · · Score: 1

      well hackers with boring names like ,john smith, are referred to by their handles when they get busted. So if you read about a hacker named "Dork Vader" or whatever, his real name is prolly john smith. If you read about a hacker named vladmere kirstistoly his name is likely cooler than his alias.

      --
      The only way to bust a doper--is when you yourself become a smoker!
    14. Re:Funny thing, the name... by Anonymous Coward · · Score: 0

      or sheblackqua?

    15. Re:Funny thing, the name... by Anonymous Coward · · Score: 0

      nous nous rendons!!

    16. Re:Funny thing, the name... by cpeterso · · Score: 1


      but we have always been at war with Eastasia!

    17. Re:Funny thing, the name... by Anonymous Coward · · Score: 0

      I'm pretty sure Linus quit Transmeta recently. Look it up.

      Back to your regularly scheduled arguments...

    18. Re:Funny thing, the name... by yarbo · · Score: 1

      what about Kevin Mitnick?

  2. Clarification Please! by rat7307 · · Score: 3, Insightful

    For us non-US'ers:

    What is a Kinkos????

    Thanks!

    --
    Burma?
    1. Re:Clarification Please! by Jellybob · · Score: 2, Informative

      I believe it's a photocopying/printing shop.

      Don't quote me on that though.

    2. Re:Clarification Please! by ergonal · · Score: 1, Funny

      Whatever it is, it sounds kinky. I need to visit the US more often.

    3. Re:Clarification Please! by lewiz · · Score: 3, Informative

      It's a good question, actually.

      Google finds quite a lot. My guess is it's http://www.kinkos.com/:

      Document Solutions - Done Right, Anytime, Anywhere

      Core Values

      1. Alignment and accountability: We accept responsibility for our actions. We make and support business decisions through experience and good judgment.
      2. Customer Service Excellence: We are dedicated to satisfying customer needs and honoring commitments that we have made to them.
      3. Teamwork: Our team is supportive of each other's efforts, loyal to one another, and care for each other both personally and professionally.
      4. Balance: We are flexible, helping team members strike a healthy work and life balance.
      5. Community and environment: We strive to help and improve the communities where we work and live. We are concerned about the environment and promote the use of recyclable products and renewable energy.
      6. Integrity: We act with honesty and integrity, not compromising the truth.
      7. Passion for results: We show pride, enthusiasm and dedication in everything that we do. We are committed to selling and delivering high quality products and services.
      8. Respect: We treat our team members, customers, partners and suppliers with mutual respect and sensitivity, recognizing the importance of diversity. We respect all individuals and value their contributions.
      9. Open Communication: All team members are encouraged to openly share their opinions and views.

    4. Re:Clarification Please! by 56ker · · Score: 0, Informative

      Kinko is the brand name of the shop that these computers were based in.

    5. Re:Clarification Please! by volsung · · Score: 3, Informative

      Photocopying, document printing, and some have public access Internet terminals (for a fee).

    6. Re:Clarification Please! by anonymous+loser · · Score: 1

      Native Japanese speakers new to the US *used* to think it was a bank (the word for bank in Japanese is "ginko"), so I'd have some fun screwing with them, taking them to Kinko's and telling them to ask to open an account. But now they have Kinko's in Japan so that little joke doesn't work anymore.

    7. Re:Clarification Please! by rat7307 · · Score: 2, Funny

      That's what I thought too... they used a lowecase k so I was thinking kinko=pervert or something..

      Jiang was charged with installing keystroke loggers to record passwords in 14 differnet kinkos in New York.

      Make that statement seem so much worse if you saw it like I did.... :]

      --
      Burma?
    8. Re:Clarification Please! by mblase · · Score: 4, Informative

      Kinko's stores are ridiculously popular in the US, especially near colleges and universities. Photocopies and printing, many are open 24 hours, and they offer computer terminals for rent with graphics and publishing apps already installed. They're so common now that they're practically an entry in the dictionary.

    9. Re:Clarification Please! by skurk · · Score: 2, Informative

      What is a Kinkos????

      My first thought was like "Huh? Kino Kiosk?", because that's what it sounds like to me, but if you check out http://www.kinkos.com/ you can see that they offer a service where they print and ship documents (or photos) for you. Apparently they have a set of terminals around in the US where you may log on to, download and e-mail them your documents, and pay by credit card.

      --
      www.6502asm.com - Code 6502 assembly or.. DIE!!
    10. Re:Clarification Please! by Ubergrendle · · Score: 1

      Real story: first year student friend of mine returns home for Thanksgiving, meets her father in the doorway with the credit card bill for a shared account. "I know how i raised you, but I have no idea how you could get yourself into these things!!! Where's your self respect!?!"

      Apparently he had been managing a slow burn for about 2 months since the first bill arrived, with regular charges for weekly visits to 'Kinkos'. All her tutorial notes were arranged by the professors for pickups at the local copy-shop.

      PS Re: public terminals. i don't trust my freakin' LAN admin at work so i don't do any personal financial stuff here...why would i trust a public terminal!?!?

      --
      John Maynard Keynes: "When the facts change, I change my mind. What do you do?"
    11. Re:Clarification Please! by Luigi30 · · Score: 1

      A long time ago, Kinko's was the only high-quality copy/print place, so people tried to copy money at Kinko'ses...es...es...

      --
      503 Sig Unavailable

      The Signature could not be accessed. Please try again later or contact the administrator
    12. Re:Clarification Please! by Zeinfeld · · Score: 1, Funny
      What is a Kinkos????

      Like the name says, its a bondage parlor. Prostitution is illegal in the US but bondage is perfectly OK. If a New York businessman feels like a bit of bondage in the afternoon they just go down to their local Kinkos.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    13. Re:Clarification Please! by Jester99 · · Score: 2, Informative

      The short answer: It's a photocopy store.

      The better answer: It's like a business office you can rent by the hour.

      I think they started doing "just photocopying jobs," but they'll also print large glossy posters and other stuff too. They have basically offices for rent -- you can videoconference from a Kinkos, and you can use computers to access the Internet, etc.

    14. Re:Clarification Please! by benzapp · · Score: 0, Redundant

      I know Google is soooo hard to use.

      Just to let you know, Kinko's has locations in the UK, Australia, Japan and several other countries. Here are some in London.

      Also, by the way, Citizens of the United States are American. Citizens of the United Kingdom are British. You get the idea. 2 strikes against you.

      --
      I don't read or respond to AC posts
    15. Re:Clarification Please! by Anonymous Coward · · Score: 0

      Well, thats the second time in the last hours.

      The other was that RV thing. I was about to post a question... but it was too damn expensive, anyway.

      I thought "kinkos" were something to eat.

    16. Re:Clarification Please! by CableModemSniper · · Score: 1

      So do you trust your ISP enough to do personal finacial stuff at home then? Do you trust your bank? Allright I am making this a little ridiculous, but you do have to draw a line somewhere.

      --
      Why not fork?
    17. Re:Clarification Please! by Anonymous Coward · · Score: 0

      "non-US" is the debian way of referring to everyone with a decent patent policy (not for long...). if you are so arrogant to believe that someone who is not in the US must therefore be British by deduction; then us non-US'ers were right about the american intellect (i.e. there is none)

    18. Re:Clarification Please! by ichimunki · · Score: 1

      Well, I could see why you wouldn't run Quicken at work, or do your finances in a Gnumeric spreadsheet saved on a network drive, but aren't things like web banking encrypted by the web client (i.e. your browser) and only decryptable by the bank's server on the other end?

      --
      I do not have a signature
    19. Re:Clarification Please! by Mr.Ned · · Score: 1

      It's a store where you can walk in and have things copied. Kinko's also offers phones, internet time, passport photos, and a bunch of other stuff.

    20. Re:Clarification Please! by Anonymous Coward · · Score: 0

      I see that you got a lot of interesting replies regarding what kinko's is. I was surprised to see that nobody told you to read the fucking article.

    21. Re:Clarification Please! by Anonymous Coward · · Score: 0

      omg you don't know how true that is. Yes, I do work for Kinko's. Shhhhh... don't tell anyone our little secret.

    22. Re:Clarification Please! by Anonymous Coward · · Score: 0

      ever heard of google? try it one of these days.

  3. What do people expect? by fadeaway · · Score: 4, Insightful

    Why would anyone consider using public access points to access private/secure data? That's just asking for trouble.

    It's amazing. 99% of people have the sense not to give out their CC # over a payphone in a crowded bus terminal. Online Banking however, why not. Silly.

    1. Re:What do people expect? by Anonymous Coward · · Score: 0

      Why would anyone consider using public access points to access private/secure data?

      because they don't spend all their time in their mothers' basement

    2. Re:What do people expect? by squaretorus · · Score: 4, Interesting

      99% of people have the sense not to give out their CC # over a payphone in a crowded bus terminal

      Are you sure? I've been sitting on a train as a guy opposite sat with his card on the table shouting the numbers into his mobile phone (he was ordering flowers for his wife - anniversary - £100 bunch - no ribbon - she hates ribbon - thinks its a waste - and nothing with those really thick stems - she always complains about those too - and just put 'hey' on the card - yes - just 'hey') gave his address for delivery, his postcode, his home and mobile numbers and his wifes name (Ruth - kind of old fashioned a name I thought) and a few other bits. Practically enough to get a passport with!

      Maybe he was the 1%. So far as I could tell I was the only one logging all this info into a palm at the time tho - so no harm done!

    3. Re:What do people expect? by Anonymous Coward · · Score: 0

      I've had a similiar experience. I was sat on a bus and a women was rattling off her Credit Card number, expiry date, address, phone number; the lot. If only I had been carrying a pen that day..

    4. Re:What do people expect? by timeOday · · Score: 1, Insightful

      An ATM is a public terminal.

    5. Re:What do people expect? by Anonymous Coward · · Score: 0
      Why would anyone consider using public access points to access private/secure data? That's just asking for trouble.

      You have to be extra paranoid in these types of situations. For this reason I usually communicate via PGP encryption in real time by converting words into obscure 2048bit alphanumeric characters and typing them on a keyboard.
      ----- BEGIN_KEYBOARD_INPUT 2048 --------
      E07BFD7FAEF9B38C50E445BE6382294A9A183F1E E0FADF8ADC5FF6AE7D5E
      E9BF394EA01DC59A7673D442F33C 302E28DDAAB4A29FFE5B60601A2F9B06
      FDFF25D6FF670AD7 D32E347BEE5EB3E2CD9A1917DFF38F78895FCFE97189
      2962 F184E0AE541451E965820A655C255DC48F01ED5ECBC870B5D7 D69588
      74A31395BAB68488E188857E22AA8CE697FE69FF8C FAEE7419F37750CF60
      BEF2AB1FAE59D7A1691908B884DE27 1CC2265FB993E52484B23E5E012B30
      ----- END_KEYBOARD_INPUT 2048 --------
      (yes, it's a joke)
    6. Re:What do people expect? by mjh · · Score: 1, Funny
      £100 bunch - no ribbon - she hates ribbon - thinks its a waste

      Wow! £100 isn't a waste, but ribbon is! That's funny!

      --
      Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
    7. Re:What do people expect? by hackstraw · · Score: 1

      An ATM is a public terminal.

      Owned and operated by a bank which you could sue/complain or whatever if there were a problem. If your (US) bank is FDIC insured, then so are your deposits.

    8. Re:What do people expect? by Dark+Lord+Seth · · Score: 1

      What are the chances that:

      1. The guy was single,
      2. The mobile phone died 4+ years ago,
      3. The CC number is really the phone's serial number and
      4. Ruth is really his stepmother?

      The most annoying of tech stuff is showing off some times; ring tones, business people with their latest laptops and pdas, cops with laser guns... All techno-bragging!

    9. Re:What do people expect? by JaredOfEuropa · · Score: 2, Interesting

      "It's amazing. 99% of people have the sense not to give out their CC # over a payphone in a crowded bus terminal. Online Banking however, why not. Silly."

      Banks should know better as well. Over here, banks are liable to some extend when a customer's online account is hacked or accessed illegaly. That is why all banks go to some lengths to prevent simple password sniffers to gain access to online banking services. They all use some sort of challenge-response system with a small device that turns the challenge into the response. The device issued by my bank requires me to insert my ATM card into it and enter the PIN before it will work. Verifying the PIN and the challenge/response mapping is actually done by the chip on the ATM card. So, I don't have any qualms about accessing my bank account from a dodgy web cafe.

      90% of security concerns dealing with the human factor. Security and systems engineers are the ones to decide what to secure, how to secure it, and when to allow remote access. The average user cannot be trusted to make this kind of decisions.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    10. Re:What do people expect? by ohzero · · Score: 1

      The general notion out there by the "wow AOL sure is the niftiest thing since they started putting color on my 'picturebox' " crowd is that the Internet is a utility like any other utility such as electricity, gas, or water. The expectation by people like this is that it must be just as safe. I'm sure that it never occurred to the people who got scammed that their data could be insecure, and if it did, they probably didn't weigh it too heavily because they were 'just sending email.' The difference in expectations of the technical crowd, and the convenient appliance consumer crowd is immense. The assumption that large numbers of people doing things in groups will use the organ upstairs is way out there.

      --
      -- http://www.criticalassets.com
    11. Re:What do people expect? by timeOday · · Score: 1

      My point is that calling people stupid or asking "what do they expect" is not any kind of solution at all. Public terminals can be made reasonably secure.

    12. Re:What do people expect? by brakk · · Score: 1

      "Public terminals can be made reasonably secure."

      Yes, a public terminal can be made secure, but people should assume they are not secure and act accordingly.

      The only way I would consider using public terminal for such reasons is if the owner guaranteed its security and accepted legal responsibility for what happened from it. I don't think anybody is going to do that for an internet machine. An ATM is a secure box connected to a proprietary network and everything it does is double-checked and logged by the owner.

    13. Re:What do people expect? by ibennetch · · Score: 1

      While I agree that my computer is more likely to be secure than a random public terminal when all you're concerned about protecting yourself from is Joe Cracker who is collecting credit card numbers; but if the FBI (or whatever secret government organization is out to get you this week) is really determined; they're not going to let Windows' (or your Mac or Linux boxen's) security stop them from installing whatever they want on your computer. And you'd better believe that they're not going to leave the timestamp the same on those files -- it's going to be set way in the past so you can't find it.

      or call me paranoid....

    14. Re:What do people expect? by iantri · · Score: 1

      Can you elaborate? You're saying you stick your ATM card in a dongle attached to your computer to access your online banking??

    15. Re:What do people expect? by God!+Awful+2 · · Score: 1

      The IETF has standardized the SACRED protocol for securely downloading your credentials to an untrusted, public terminal. This is a technology that I will never ever use.

      -a

    16. Re:What do people expect? by Musashi+Miyamoto · · Score: 1

      Thats unreasonable since not everyone can afford a computer. Some person's only internet access is through terminals provided in public libraries and the like.

      In fact, because of the higher speed access provided by many libraries, persons who live out of their RVs rely on them for internet access while they are on the road.

      It is getting to the point now that you NEED internet access... some government web sites offer information and forms that would be difficult to get otherwise. It is slowly becoming a de-facto neccessity, like owning a car. Other than a few large northern cities, almost everyone needs to have a car in order to have a job and live on their own.

    17. Re:What do people expect? by JaredOfEuropa · · Score: 1

      The dongle isn't attached to my computer. This is how it works.
      - I visit the bank's website
      - I enter my account number on the website, and the website presents me with a challenge number
      - I insert my ATM card into the dongle and enter my PIN.
      - I type the challenge number into the dongle, which then shows a response code
      - I enter the response code into the website.
      From that moment on, I am logged in. When I confirm a set of transactions, or when I modify critical settings, the website issues a challenge again. Just in case I forget to log off.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    18. Re:What do people expect? by sammy+baby · · Score: 1

      It's a public terminal, often with a video camera attached to it and anti-tamper devices, which is considerably more difficult for the average shmuck to mess with than a Windows 98 box sitting in a copy shop.

    19. Re:What do people expect? by Jarnis · · Score: 1

      Finnish system:

      Bank snailmails me a set of one-time passwords regularily (one sheet is usually good for like 6 months, and if it's used up faster, they snailmail new well in advance). This sheet does not have your account ID.

      To log in, you need to input your Account ID (a separate string of numbers, basically 'username', except its just string if numbers so its hard to guess), then one password from this one-time-codelist. If you keylog that, all you got is this first 'username' part, and a worthless one-time password.

      Also when you actually transfer money etc, you need to 'approve' the inputted data by typing yet another passcode - each password list paper also has I think 24 different codes each labelled A-Z. When you go to verify your transactions, bank system says, for example, 'input verification code H' and you need to look up the 'H' code from the list. These codes change whenever the password list changes.

      Password list alone is useless without the ID number, ID number alone is useless without a new passcode list (which can be revoked in an instant if you lose it or anything). If someone has copy of your list, you notice it the moment somoene uses up one of your passcodes as you are instructed to 'cross over' each used code. If the system fails to accept your next unused code, boom, someone has been there without your consent, and you immediately call to nuke the passcode list & start investigation.

      I'd say pretty good defence against keyloggers, and OK system considering how old it is (online banking here was done already when modem equalled to 2400bps :) - tho back then it was naturally a clumsy char-based telnet session thingy)

    20. Re:What do people expect? by Pinteiro · · Score: 1

      Brazillian system (much more pratical, and has the same level of security) In Brazil, banks will issue your atm card with a passcode (a series of numbers) and a tree letter auxiliary code. So, to get money from a ATM you swipe your card in the machine, and it asks for your passcode, then, if the passcode is correct, it will show a table relating letters to numbers. Then you do a lookup to see what numbers represent the letters of your auxiliary code. The important thing is that the table is different everytime you use the ATM, so a keylogger won't do any good because it will register only the passcode, because it won't be able to know what number correlated to what letter in each session. It's a lot simpler than the finnish way and doesn't make you carry a piece of paper full of "one-time-pads" like the finnish system

      --
      "If you can't explain it to a 8 year-old, you probably didn't undertand it" Albert Einstein
    21. Re:What do people expect? by Jarnis · · Score: 1

      Note that the finnish system I explained is for *internet banking*. ATMs are kinda bit more secure (can't install keyloggers like on Kinko's public machines) and for those we use just 4-digit pins.

    22. Re:What do people expect? by Anonymous Coward · · Score: 0

      Good joke, but I liked it better when it was a dog instead of a cat. Makes more sense that way, and funnier too!

    23. Re:What do people expect? by Eric_Cartman_South_P · · Score: 1
      So far as I could tell I was the only one logging all this info into a palm at the time

      That's going to keep me laughing all night! Thanks :)

    24. Re:What do people expect? by spiritgreywolf · · Score: 0

      Perhaps, but consider the info-consumption of the average consumer;

      Most people that use public access terminals aren't deeply privy to the complexities of computer security - only to the extent of what they may read in the media, or what message came down from their corporate IT security group about connecting to their external corporate web-mail account. They may simply assume that when it says "https://" in the header, it means it's encrypted, and that's the extent of their knowledge, or the flier from Bank of America that says "Enjoy free, secure internet banking from any web browser!". It doesn't have the clause "subject to key logging, cookie-snarfing or a video tape being made over your shoulder".

      Like everything else, it comes down to individual choices, managing risk and learning about WTF is really going on.

      Personally I think ID key pendants like RSA and Securemote kick ass. A hardware token that constantly evolves every minute + PIN, and it rolls into the session-based encryption. Key loggers won't be as effective. Note - I said AS effective. They can still grab sensitive and useful information AFTER the front end login sequence.

      --
      Never have a philosophy which supports a lack of courage
  4. is this viable for a class-action lawsuit? by squarefish · · Score: 4, Interesting

    I used a NYC Kinko's during H2K2 last year on 7th Ave. I've been unable to find it now due to dilution of the story, but I found on online article the other day that said this had actually gone on for two years and that the person that discovered it had used a computer at one of their stores on 7th Ave, but they have two. I used the one at 500 N. 7th, store # 0961

    I called their customer support line on Wednesday as soon as I saw this article, and they said they didn't know anything about it- the person I spoke to called me back and said that their corporate office would get back to me by the end of the day.... I'm still waiting.

    I called the store directly last night and the manager, sounding like he was lying through his teeth, told me that they were absolutely not one of the stores.

    So, I've very interested in knowing if this has class-action lawsuit potential since Kinko's was prosecuting this case and obviously had no intentions of notifying their customers of the risk they were at while using their store. If there is an existing lawsuit, how do I find it? Thanks!!!!

    --
    Creationists are a lot like zombies. Slow, but powerful and numerous. And they all want to eat our brains.
    1. Re:is this viable for a class-action lawsuit? by Anonymous Coward · · Score: 3, Funny

      yep, you went to the hacked store. Jiang says your password was "lutefisk" but fortunately you only used it to access nude pictures Cowboy Neal.

    2. Re:is this viable for a class-action lawsuit? by Anonymous Coward · · Score: 2, Insightful

      I dunno, do you keep track of your finances? If you balance your checknook, occasionally check your credit rating (which shows open accounts), etc, you would have some clue whether or not you were affected.

      If you don't do the above, why should Kinko's clean up your mess for you?

    3. Re:is this viable for a class-action lawsuit? by Anonymous Coward · · Score: 0

      I think that was the one where Emmanuel Goldstein got his user/pass sniffed. I'm not making this up, btw.

    4. Re:is this viable for a class-action lawsuit? by DoubleD · · Score: 2, Insightful

      Please tell me you are not just looking for a class action lawsuit because you smell easy money.

      Take some responsibility for you own actions and think this through. Were you actually harmed by this? If not what makes you think you are entitled to compensation? Do not say emotional distress please or try the RIAA method of valuation inflation. If you were harmed by this then read all the other comments here about being smart with your sensitive information. Then decide if Kinkos is responsible for loss or just another victim.

      The system is screwed up enough with all the lawsuits flying back and forth, save them for when you really need it.

      --
      "He is no fool who gives what he cannot keep in order to gain what he cannot lose."
    5. Re:is this viable for a class-action lawsuit? by squarefish · · Score: 2, Funny

      The reason I'd like to see them get sued is because they knew that this had happened and made zero effort to contact their customers who may have been effected by this ASAP- I really feel that this type of disclosure is their responsibilty and I'm insulted that I had to find out about it via public news sources when they hadn't even notified their customer service reps about the possibility of inquiries regarding this.

      This is not a situation I wanted to be in, but I was in NY for the conference and considered the network security at h2k2 to be considerably worse- it was much more of a known risk, fresh password lists were being post on boards every day.

      with Kinko's being a paid service, I would expect a higher quality of service. If you goto a restaurant and they serve you the wrong food, you get them correct it right away. if you goto the dry cleaners and your clothes come out worse, you make them cover it. it's a quality of service issue. In this case I would expect to be notified ASAP by a company that I paid and trusted the service of, even if the discovery of the issue came up a year later. I don't know if I've been effected by this or not bacause they haven't disclosed the particular stores or dates involved, and in my opinion they should have been required to do so.

      So, to finish this off- I don't know if I suffered any loss from this or not, I haven't noticed anything yet, but I wasn't looking and certainly didn't expect to see a story like this that may have effected me a year afterwards. Whether anyone suffered a loss or not, there should be something done so that the security of their customers isn't as at risk and they should have mechnism in place to notify those customers if something does happen- it's called customer satisfaction.

      --
      Creationists are a lot like zombies. Slow, but powerful and numerous. And they all want to eat our brains.
    6. Re:is this viable for a class-action lawsuit? by DoubleD · · Score: 1

      point taken. They definitly should have made an effort to notify those who may have have had personal information comprimised. Even if the only thing they could do was post a notice on their website and in the store(s) effected (I imagine trying to personally track down each person who used the computers in the past 2 years would be somewhat impossible).

      Apologies for my kneejerk reaction to the word lawsuit whenever I hear that word I start frothing at the mouth a bit thinking of some of the really dumb ones that happen.

      --
      "He is no fool who gives what he cannot keep in order to gain what he cannot lose."
  5. Out-of-order username & password entry by G4from128k · · Score: 5, Insightful

    I use out-of-order username and password entry on public terminals. I type a couple of letters of either username or password, click in the middle of the typing entry in the other field, type more letters, etc. It only takes a bit of concentration to remember which password letters I have typed. Unless the logger is doing a full scan of exactly where I click, they get a disordered, mixed version of my username and password broken up by numerous mouseclicks.

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Out-of-order username & password entry by lewiz · · Score: 2, Funny

      I bet they're after you aren't they?

    2. Re:Out-of-order username & password entry by Anonymous Coward · · Score: 4, Informative

      Curiously as you are using a mac-looking name, 2 of the most popular keystroke loggers for macs (when I used them, which was up until just before the OSX days) would take note of exactly this, and still get your password and your random typing as separate strings. I have no experience with PC loggers as I haven't investigated them since, I've learned to never trust a machine with details I couldn't afford to lose.

      I used to use this exact same technique, then tried it on a couple of loggers I suspected. Some coders have too much time on their hands

    3. Re:Out-of-order username & password entry by G4from128k · · Score: 1

      LOL! I doubt it! Err... I don't think so. I hope not. Maybe? Yipes! As this article shows, its a bad idea to assume that a public internet machine is safe.

      --
      Two wrongs don't make a right, but three lefts do.
    4. Re:Out-of-order username & password entry by jmichaelg · · Score: 4, Informative
      Under Windows, logging clicks isn't any harder than logging keystrokes. My macro program, mgSimplify uses the same dll to keep track of both events.

      Instead of trying to be clever, you're probably better off not trusting a publically accessible computer.

    5. Re:Out-of-order username & password entry by jkrise · · Score: 1

      Seeing you go to such great lengths to sidestep key-logging s/w; have you considered the enormous risks using Windooze PCs at kiosks? You .Net Passport Password - gateway to Hotmail is stored in plain text, it only gives you a false sense of security.

      Recently, you'd have read about the Passport Password reset bug - how can you be sure if it isn't secret any longer? The best thing, I guess, is to keep using the internet normally, at home, stay with Linux, Mozilla Firebird, stop the pop-ups and stay secure. At a kiosk, forget about security - there's no way you can check the installed s/w in the PC there. Keep a watch on your card bills - that's about all you can practically do.

      -

      --
      If you keep throwing chairs, one day you'll break windows....
    6. Re:Out-of-order username & password entry by G4from128k · · Score: 1

      Yes, and you will notice I said "public terminal" as a generic computing device of any make or OS. Although Macs are largely "unsupported" by black hat hackers, they are not immune. And you are right that if the logging does a full log of all UI events or intercepts data at a layer where text fields are parsed, then my little trick would be for nought. But if the logger only notes key presses and mouseclicks (without a full scan of click location and UI object locations), then it should be pretty safe. Not trusting public machines is a wise idea. But sometimes you really do need to check e-mail on the road and don't want to drag along a laptop.

      --
      Two wrongs don't make a right, but three lefts do.
    7. Re:Out-of-order username & password entry by Penguin2212 · · Score: 1

      You .Net Passport Password - gateway to Hotmail is stored in plain text, it only gives you a false sense of security.

      What's even more disturbing is that some people use the same password for their MSN Wallet, Or Passport Wallet or whatever the hell it's called, either way it's a fucking stupid idea.

      The best thing, I guess, is to keep using the internet normally, at home, stay with Linux, Mozilla Firebird, stop the pop-ups and stay secure. At a kiosk, forget about security - there's no way you can check the installed s/w in the PC there. Keep a watch on your card bills - that's about all you can practically do.

      The sad truth is, though, that people don't use Firebird or just Plain old Mozilla because they're too damned lazy. They just figure that this kind of thing, "Never happens to them." They don't realize that every day, they are literally gambling with their own life savings.

    8. Re:Out-of-order username & password entry by G4from128k · · Score: 1

      Logging the exact location of each click and reconstructing what was typed where is not hard, but it is more labor intensive. If I where looking at the output of a keylogger, I would go for the easy ones ("www.idiotsbank.com",CLICK, "idiotsusername", CLICK, "idiotspassword", CLICK). Although a determined hacker with understanding of the webpage's layout could deduce that mouseclick(105,146) is after the 3rd char of the password field, it is a lot of effort without some automated tool.

      --
      Two wrongs don't make a right, but three lefts do.
    9. Re:Out-of-order username & password entry by happystink · · Score: 1

      What were the loggers you used for mac? I actually need one next week as someone else is staying at my apartment who I have forbidden to touch my mac (which I need to leave on for several reasons), and I'd like to check later they didn't.

      --

      sig:
      See the "..for smart people" banners Wired runs here? Look elsewhere guys.

    10. Re:Out-of-order username & password entry by Snake_Plisken · · Score: 1

      Yank the KB.

      --

      Eat recycled food - it's good for the environment, and OK for you.
    11. Re:Out-of-order username & password entry by Anonymous Coward · · Score: 0

      And they'll just pull one out of their bag... or buy one, whatever. Highly unlikely unless that person has really strong motivation to fuck with your machine, but the keystroke logger will tell you for sure IF it happened (after the fact, maybe too late?) regardless. Unless they're smart enough to purge its logfile afterwards. In that case, don't let 'em stay over!! :)

    12. Re:Out-of-order username & password entry by Snake_Plisken · · Score: 1

      >> Troo - if this is the case they may not make the best houseguests in the first place keke

      --

      Eat recycled food - it's good for the environment, and OK for you.
  6. Associated Press, not CNN by Anonymous Coward · · Score: 0, Informative

    article is from AP, not CNN.

  7. risky business by boomerny · · Score: 1

    well, anyone using a public terminal to do online banking should know they're taking a huge risk anyway. I've been using computers since my Atari 400 and still won't do any banking over the 'net. paranoid? maybe. but safe

    1. Re:risky business by minghe · · Score: 1

      A public terminal to do online banking? Sounds like any ATM machine to me, as all those devices are more of less online these days. Lo and behold, they even handle cash.

      Frankly, I'd be more concerned with the fact that it's just too easy to take a sneak peek at my VISA card number.

      --
      ...um...like...a sig...
    2. Re:risky business by radish · · Score: 2, Insightful

      You're (fairly) safe from online fraud, but still perfectly vulnerable to real-world fraud, which is far more common (with regard to banks anyway). I wouldn't bask too much in your sense of security.

      Still, everyone is perfectly entitled to judge the risk themselves and do what they want. I'm intrigued though - do you drive? smoke? drink? have sex? Those things are much more likely to cause problems (and they can be much more serious problems) than online banking. Do you exercise the same level of caution there?

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    3. Re:risky business by bmj · · Score: 1

      well, anyone using a public terminal to do online banking should know they're taking a huge risk anyway.

      To add to the other replies...do you ever pay with a credit card (especially in a restuarant)? Do you follow the clerk around to be sure they don't copy your numbers? Do you keep your bank records in a safe at home? Do you only use cash?

      Doing your online banking from a public terminal is pretty stoopid. But being afraid of doing it at home (especially if you know computers and have a relatively secure setup) is silly. I'm surprised you even surf the internet, given all the nastiness out there.

      --
      Whereof we cannot speak, thereof we must be silent. --Ludwig Wittgenstein
    4. Re:risky business by Anonymous Coward · · Score: 0

      Yes, but installing unknown software on an ATM is a little tricker than clicking on a link at TuCows and running it.

      There have been hacks on ATM's that involve either a pinhole camera to record the PIN as it is entered, or a keypad membrane that is stuck over the real keypad and acts a keystroke logger. These sorts of things are highly uncommon, however.

    5. Re:risky business by boomerny · · Score: 1

      It's not hacking in my home I'm worried about, I'm behind a hardware firewall and also the software firewall that comes with OSX. My concern is packet snoops intercepting and decoding sensitive data. I've done it before(as an experiment) so I know how easy it can be, you wouldn't believe some of the stuff I've seen. And credit cards are different from bank account numbers, it's a lot harder to track someone who withdraws a bunch of cash from your account than to just tell your credit card company a charge was not yours.

    6. Re:risky business by boomerny · · Score: 1

      I wear my seatbelt, don't smoke, drink moderately, and wear a condom. What does any of that have to do with banking? My bank is less than 2 miles away so it's not an inconvenience to go there, plus there's a hot 20-something teller there. Much nicer to deal with than a computer :)

    7. Re:risky business by bmj · · Score: 1

      And credit cards are different from bank account numbers, it's a lot harder to track someone who withdraws a bunch of cash from your account than to just tell your credit card company a charge was not yours.

      This isn't a concern, at least with my bank. I can set up payments from my account, but it takes 3 days to confirm the recipient, and an account number is required (you can't set up a payment to an individual). And I receive email notifications when a new payment is requested. Even if someone were to crack my username and password, there's little they can do with my money, beside transfer it between my various accounts. Sure, they can request checks or a new ATM card, but there's no access to snail mail address via the web, so they can't even divert the shipment.

      Granted, I still wouldn't access my account from a public terminal, but I'm still more concerned about someone stealing my wallet than accessing my bank account online. Sure, a cracker can get my account numbers, but anyone can intercept my mail and open up my monthly statements for the same information.

      --
      Whereof we cannot speak, thereof we must be silent. --Ludwig Wittgenstein
    8. Re:risky business by Anonymous Coward · · Score: 0

      You are lucky then. At my bank you have to pay for the privilge of using a teller (if it is something you could use an ATM for normally) and they are hardly ever open. And this is one of the largest banks in the world.

    9. Re:risky business by Anonymous Coward · · Score: 0

      Do you enter your PIN number at the ATM machine? Is it one of those new fangled ones running with Windows NT technology?

    10. Re:risky business by Anonymous Coward · · Score: 0

      Dude, switch banks. Not all banks assrape you, and nothing says that you have to have one of those. There are plenty of decent banks and credit unions out there, absolutely no reason to give the assclowns any of your money. Dump those fuckers like last night's smelly whore.

    11. Re:risky business by Anonymous Coward · · Score: 0

      Don't do online banking unless it's a secure (https) site. Duh! If you can sniff anything from an encrypted connection over https, that's news to me. Of course regular http is vulnerable. Duh!

  8. And this should surprise us? by nemaispuke · · Score: 2, Insightful

    At the last 2600 meeting I attended, we joked about installing a chip to catch keystrokes into a keyboard. What if this was done instead of a piece of software? And who knows if something like this has been done or not. The "man on the street" does not understand one iota of computer security, so why should a public kiosk computer be any different than his home PC? As long as it does not affect them in any way they do not care! This is a wakeup call for "joe sixpack", do not trust any public PC (I don't).

    1. Re:And this should surprise us? by will_die · · Score: 4, Informative

      You mean like this.
      If I was to do this I would use one of the versions that uses a a private IRC channel to communcicate, that way you never have to go back to the machine again, yet can control it from almost anywhere with a lesser chance of being found.

    2. Re:And this should surprise us? by Daniel+Rutter · · Score: 4, Informative
      Woo! An excuse to pimp my old reviews of KeyGhost hardware key loggers!

      Review one. Review two.

  9. Stupid users, Stupid Kinkos by jsailor · · Score: 5, Interesting

    You might be amazed at what people save on the hard disks. I've found all sorts of stuff including insurance letters complete with SSNs, addresses, etc. (of course, I've found similar stuff left on the copy machines - lower tech stupidity)

    Easy Everything, now with a site in NY as well, essentially netboots all the PCs after each user so even if the previous performed some evil, the next user gets a new system free of any malware. This doesn't seem like it would be too hard for Kinkos to do as well. If you've been to a Kinkos in NY, you would know that the copy specialists in the stores are not maintaining the machines.

    1. Re:Stupid users, Stupid Kinkos by sevensharpnine · · Score: 1, Funny

      I've found all sorts of stuff including insurance letters complete with SSNs, addresses, etc.

      If those addresses are valuable to you, I could probably sell you a book or two full of them. I'll even throw in the phone numbers for free!

      --
      "God is a comedian playing to an audience too afraid to laugh." -Voltaire
    2. Re:Stupid users, Stupid Kinkos by jsailor · · Score: 1


      This is exactly why you should all get your insurance IDs changed to a non-SSN based number. For their convenience most insurance companies use your SSN as all or most of your ID number. They are obligated to change this is you request it. The procedures vary and most first-line customer service reps won't know anything about it, but persevere and demand it. There's absolutely no reason they cannot index you by a random 10 digit number.

      While leaving photocopies are documents around may be something you're too intelligent to do. Having your wallet stolen or lost should not provide the recipient all of that info.

    3. Re:Stupid users, Stupid Kinkos by Jim+Hall · · Score: 2, Informative

      Easy Everything, now with a site in NY as well, essentially netboots all the PCs after each user so even if the previous performed some evil, the next user gets a new system free of any malware.

      That works great, unless the Bad Person has installed a hardware keylogger. They are pretty cheap these days ... as low as $80.

      Some neat features of this gadget:

      * Records more than 130,000 keystrokes
      * 64K of non-volatile memory. Now with 128K memory ($100)!
      * It is Portable - move it from computer to computer.
      * Installs in seconds - Just plug it in.
      * Uses no system resources. Truly runs in the background.
      * Works with all PC Operating Systems with PS/2 keyboards.
      * Data is retained even during system lock-ups and power outages.

    4. Re:Stupid users, Stupid Kinkos by andy1307 · · Score: 1

      You're being too harsh on Kinko's users. Anyone who has worked for BigInternationalCompany will tell you that most users dont leave their terminals locked. My company just started automatically locking user terminals last week. Managers and Directors left their PCs unlocked. Anyone could download a keylogger from the internet and grab passwords. The managers will continue to use ssh and think they are secure.

    5. Re:Stupid users, Stupid Kinkos by sevensharpnine · · Score: 1

      I was just poking fun at what was probably an imprecise statement due to the informal discussion nature of slashdot. To be fair, though, SSN's are hard to get, while addresses are trivial. Hence the humour.

      --
      "God is a comedian playing to an audience too afraid to laugh." -Voltaire
    6. Re:Stupid users, Stupid Kinkos by Thebogey · · Score: 1

      The only public terminal (in an internet café a couple of years ago) I've ever used did something similar. Once the user terminated the session the machine rebooted, did a format c: and restored from an image. Simple, safe and I liked it.
      Of course, Jim Hall's point is still valid, but the machine was in a cabinet, so installing a hardware keylogger would not have been trivial.

      --
      I am Dyslexic of Borg. Your ass will be laminated.
    7. Re:Stupid users, Stupid Kinkos by InSinU8 · · Score: 2, Informative

      Having worked at a Kinko's (not the NYC locations) I can say with a fair degree of authority that the people at the stores are the ones that maintain the equipment. There is Regional level support, but that's almost entirely for having them come to fix broken boxes. Granted the most any coworker is expected to do is simply reimage a machine and make some minor changes (add whatever printers are at the location). They aren't expected to actually know much of anything.

      Additionally, I believe that while this story broke recently, Kinko's was aware of the problem having rolled out new "security" initiatives near the beginning of the year (around February - March), that included specific instructions to look for WAP's, keyloggers and other non-kinkos gear in the rental computer area.

      While I agree that it's not all that intelligent to do anything of a sensitive nature on a public access machine, there are a _lot_ of people that do that sort of thing. More frightening is the number of Passports, Drivers Licenses, Social Security Cards along with the usual array of Mastercard, Visa and AMEX cards that get left on, near or around the copy machines.

      I'm not sure that the system that they use for workstation security and the new "Express Pay" would work well with constant reboots (or some the fairly ancient equipment you can still find in branches).

    8. Re:Stupid users, Stupid Kinkos by brakk · · Score: 1

      Datapol makes a program called i-cafe for use in internet cafes or other places with public terminals. It monitors any change made to the computer and restores it when the user logs off. It also handles billing and locks down any programs that aren't allowed by the owner. I've never used it, but it looks interesting.

    9. Re:Stupid users, Stupid Kinkos by ShavenYak · · Score: 1

      This is exactly why you should all get your insurance IDs changed to a non-SSN based number. For their convenience most insurance companies use your SSN as all or most of your ID number. They are obligated to change this is you request it.

      If you're doing this with your health insurance company, please do it before visiting the doctor and/or filing claims if possible. I have yet to see a healthcare system that doesn't use the member ID number directly to tie claims data to the member data - they're are all way too old to have a good RDBMS. So if, like us, your HMO had a contract programmer write the process that changes the member ID number in all the other data, there's always a possiblity of your data getting lost or corrupted.

      Oh, and don't get mad at the customer service folks. They've probably just gotten off the phone with someone demanding that their boob job be covered. Honestly, it was a medical necessity!

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
  10. Virutal keyboards by bogado · · Score: 4, Interesting

    Banks in brasil are using virtual keyboards, they are a numeric pad that apear in the screen with the numbers in a random order and/or in a random position. You must then click the password with a mouse. Of course if you own the machine you can save the HTML and mouse clicks to analise it latter, but it makes the life of keyloggers harder.

    --
    []'s Victor Bogado da Silva Lins

    ^[:wq

    1. Re:Virutal keyboards by Anonymous Coward · · Score: 1, Insightful

      Chances are, a "Virtual Keyboard" just emulates key strokes from the keyboard. Not too same IMO.

    2. Re:Virutal keyboards by cesarcardoso · · Score: 1

      Banks in brasil are using virtual keyboards, they are a numeric pad that apear in the screen with the numbers in a random order and/or in a random position. You must then click the password with a mouse. Of course if you own the machine you can save the HTML and mouse clicks to analise it latter, but it makes the life of keyloggers harder.

      But that doesn't mean that people can do Internet banking or any other sensitive activity on public kiosks.

      And, as you know (if not please read www.infoguerra.com.br), all those security measures doesn't stop people from trying to steal passwords, esp if the victim is using LookOut Express or something.

      <Portuguese>
      Neguinho é tapado mesmo! Não se dá nem ao trabalho de ver se a mensagem é REALMENTE do banco, se o banco manda mensagem etc. Aí não há teclado virtual que salve.
      </Portuguese>

      --
      Cesar Cardoso can be found at cesar at zyakannazio dot eti dot br (or at least I believe so)
    3. Re:Virutal keyboards by Lord_Dweomer · · Score: 2, Insightful
      But would it really be hard to make a "virtual keystroke logger" that simply took a screen shot everytime the mouse was clicked?

      --
      Buy Steampunk Clothing Online!
  11. you forgot... by kotj.mf · · Score: 0

    10. Burning a spliff out by the dumpsters with your friends and giving them free copies.

    --
    hang brain.
  12. Am I the only one not surprised? by xThinkx · · Score: 5, Interesting

    I mean, come on, there have to be tons of computer geeks like me out there that look at public libraries, kinkos, office max, internet cafes, etc; and think that a keystroke logger could be infinitely damaging.

    Considering any schmuck could pick up a completely software undetectable and almost completely visually/physically undetectable hardware keystroke logger for under $100, this doesn't surprise me. Does anyone think the employee at kinkos getting paid $6/hr cares enough to learn about keystroke logging or check it out?

    Again this brings me back to the opinion that allowing any idiot to do whatever they please on a computer is a rediculous idea. I know this is beating a dead horse, but, do we let people drive a car or fly a plane without a license? Before you jump on my case I'm not saying people should need licenses to use computers, or that computers can physically kill a boatload of people like a car or plane could. What I am saying is that banks might require some for education or training, or even just provide literature, something, ANYTHING to let people know that it's probably not the best idea to do your internet banking from KINKOS!.

    I'd also like to point out that gotomypc.com sucks, if I see one more ad for them, I'm going to gototheirpc and smash the living crap out of it

    --
    Let's get one thing perfectly clear, I did not vote for George W Bush, and I do not endorse what he does or says.
    "
    1. Re:Am I the only one not surprised? by xpulsar87x · · Score: 5, Insightful
      Does anyone think the employee at kinkos getting paid $6/hr cares enough to learn about keystroke logging or check it out?

      Why is it that the general idea of most people that how much you get paid is directly related to how much effort you put into the job? I worked at Staples in high school, i was paid 6.25 an hour, and I did a pretty damn good job I might say. I didn't mope around my whole shift, I'd help people out, learn about things i didn't know (like printers, i don't print anyhting ever so i didn't know much about the technology in em), took time to learn how do work the machines in our copy center, etc etc. You trying to say that becuase Kinko's employees get paid x amount of dollars they won't bother with this stuff? They could be a budding geek like you and me, still in high school or college something, and they certainly would take an interest in it.
    2. Re:Am I the only one not surprised? by TeeWee · · Score: 1

      What I am saying is that banks might require some for education or training, or even just provide literature, something, ANYTHING to let people know that it's probably not the best idea to do your internet banking from KINKOS!.

      You'll love this then: a major bank here (The Netherlands) was running a commercial for internet banking a year ago where it shows some people in an internet cafe sending money to their broke daughter... Education eh?

    3. Re:Am I the only one not surprised? by arglesnaf · · Score: 1

      Do me a favor and tell me where you live. NO OfficeMax should be letting you use a pc. We stopped doing that years ago.

    4. Re:Am I the only one not surprised? by andy1307 · · Score: 1

      Its not an unfair generalization. A majority of kinkos employees are security unaware. As a corollary, even CEOs making zillions aren't all brilliant. some of them are dumber than a bag of hammers.

    5. Re:Am I the only one not surprised? by Anonymous Coward · · Score: 0

      Do you shop at Staples often? Or any other low-paying retail outlet?

      Been to McDonald's lately?

      The problem is, you might have done a fine job, and random geek #428 who's trying to save up for a l33t video card might do a good job, but the both of you are exceptions to the rule.

      Hell, even white-collar professionals are often incompetent. The work ethic in this country is befukt.

      Just ask my old manager from my last low-paying job. Every hour, on the hour.. "Eh, fuck this, you go get us some iced tea and we go take a break now." ..Damn, he was a kick-ass manager. ;)

    6. Re:Am I the only one not surprised? by cybercuzco · · Score: 2, Insightful
      Does anyone think the employee at kinkos getting paid $6/hr cares enough to learn about keystroke logging or check it out?

      Well not if they were born in the US I dont. How come people can come to america with $1 in their pocket and turn it into enoguh money to send their kids through college, but if you were born here, you expect to get paid $50 an hour at a job before you consider doing a good job at it? My cousin was a bar-certified lawyer with 5 kids, but he wouldnt take the job pushing papers in a law office (even though thats entry level) because it paid too low (~$12 hr) He wanted to be brought in as a partner, even though he was just out of law school and all (he was like 30 at this point though, law school takes longer with a bunch of kids) So what does he do with that new law degree? He paints houses and mooches off my uncle to make ends meet, still waiting, 5 hears and 2 more kids later for that partner position at a law firm. Do0nt be lazy! there are worse things in the world than getting paid $6 an hr to do light sales work.

      --

    7. Re:Am I the only one not surprised? by pmz · · Score: 1

      Why is it that the general idea of most people that how much you get paid is directly related to how much effort you put into the job?

      Factor in age, too. Highschool students have no credentials and don't know any better. A 30-year old getting paid minimum wage is bound to have other issues than "just looking for a summer job."

      Minimum wage is barely enough to pay rent on a two-bedroom apartment and eat PB+J sandwiches for every meal. In many cities, you'd even have to go without the sandwiches. So, we have social democrats to come to the "rescue" and artificially prop up these people in what should be untenable situations.

    8. Re:Am I the only one not surprised? by Anonymous Coward · · Score: 0

      Because you were getting paid more than bupkiss. You were getting paid in knowledge. The knowledge you gained learning all the details of stuff at Kinkos and the knowledge you gained about learning in general as you wear learning the stuff at kinkos.

      The thing is, the vast majority of people in this world don't give a wangdoodle about knowledge. They don't know that knowledge is power that will enable them to do better for themselves in the future. Instead, all they see is the measely paycheck at the end of the week.

      So, naturally you did get paid more for doing a good job, just not in dollars (although my belief is that the knowledge gained should enable you get more dollars in a future job). Meanwhile, the vast majority of low-wage earners will continue to be low-wage earners because they can't see a way out, so they don't even bother to try.

    9. Re:Am I the only one not surprised? by Homology · · Score: 1
      Why is it that the general idea of most people that how much you get paid is directly related to how much effort you put into the job?

      This is because for many in USA, just about the only way to show to your peers that you are successfull is how high your salary+bonus+pension+options is. The amount of money you have gained is the measure of your worth, even as a human being.

      Such a mercantile and shallow "value" system is very contrary to many peoples, but there are many consumers subscribing to this system.

    10. Re:Am I the only one not surprised? by Anonymous Coward · · Score: 0

      "...or that computers can physically kill a boatload of people like a car or plane could"

      A running man with a knife can kill a million people in a night.

    11. Re:Am I the only one not surprised? by /dev/trash · · Score: 2, Insightful

      Obviously you've never worked for that kind of money for longer than 2 or 3 months.

    12. Re:Am I the only one not surprised? by xThinkx · · Score: 1

      Just curious, the x's stand for edge?

      --
      Let's get one thing perfectly clear, I did not vote for George W Bush, and I do not endorse what he does or says.
      "
    13. Re:Am I the only one not surprised? by Anonym1ty · · Score: 1

      Why is it that the general idea of most people that how much you get paid is directly related to how much effort you put into the job?

      In My experience, I've found it to be true. It seems to me that The less effort or work you do the more you get paid. I have been putting it into practice ever since I figured it out and it seems to work like a charm.

      ---My first job was cleaning up after animals in the local humane society for $3.25 an hour. So you can see I really know what I'm talking about.

    14. Re:Am I the only one not surprised? by freeweed · · Score: 1

      I've been doing it for several years now, as I put myself through school.

      I still do a damn good job.

      Not everyone thinks as you do, "this job sucks, so after any length of time I'll just start slacking off", some of us have a work ethic.

      --
      Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
    15. Re:Am I the only one not surprised? by /dev/trash · · Score: 1

      well I have not actually ever slacked off at a job. I work hard at every thing I do.

      What I won't do is put in $100k a year work at a $6.50/hour job. Sure it makes me look great the first 1 or 2 months, but then then bosses like to start to take advantage. No one should be taken advantage of.

  13. Atleast I'm abit safer by Anonymous Coward · · Score: 0

    I only use my online bank from home, and everytime Login I have to use a different password, on a list the bank provided to me.
    I thought this was standard in all banking systems, one-use password.. It increases the security agains keylogger..

    1. Re:Atleast I'm abit safer by Anonymous Coward · · Score: 0

      And having a human readable list of passwords decreases your security a thousandfold. It's all tradeoffs, with security.

  14. Some help, but not 100% effective by Anonymous Coward · · Score: 5, Informative

    As does the strategy of opening Notepad (or some other app), typing a couple of characters into the password box, clicking to Notepad and mashing down the keyboard awhile, etc. until you've completed the password. An intelligent keylogger will only hook certain window classes, but most keyloggers are "all-or-nothing."

    The real solution, though, is don't enter your passwords on an untrusted machine! I went to visit my aunt, uncle, and cousins in Nebraska last month. They know I work online and were totally perplexed as to why I wouldn't use their computer to check my email, my PayPal account, etc. "Well it's gonna take awhile to charge your laptop back up, why don't you just use our computer till then?"

    "Because I don't trust your computer" isn't the kind of thing your relatives want to hear, so I emphasized the fact that I have no idea what's running on their computer. We did have a good discussion about spyware, and I downloaded Ad-Aware and showed 'em how to use it. They actually came up fairly clean (just that "satellite" program, I forget who makes it) but I still wouldn't use their machine for anything sensitive.

    1. Re:Some help, but not 100% effective by vadim_t · · Score: 1

      that trick won't help you much. Say, your password is "pass" and you type "mypaxxssstuff". The attacker simply has to try the possible combinations, and you already gave him/her the right order. All the attacker needs to do is trying combinations.

      But then, they could just install a decent logger. Or measure the time between letters.

    2. Re:Some help, but not 100% effective by Anonymous Coward · · Score: 3, Insightful
      And it's great that you have the option of only using your own computer. Many people do not.

      For a lot of people, places like public libraries are their only Internet access. They have to use them to file unemployment claims, check their email, apply for student financial aid, look up medical information, apply for jobs... You get the idea.

      In such cases, people essentially have to trust the security and/or take as much evasive action as possible.

      The best way to handle this? Educating people how to use computers and how to be the most secure. Of course, if the general populace actually paid attention to signs explaining security procedures, that might help, but since a large portion of the populace can't seem to understand the usefulness of the print preview command in avoiding printing 3 billion excess pages, I'm not going to hold my breath.

      Whoops. That last sentence was a bit bitter, even if it was dead on.

    3. Re:Some help, but not 100% effective by Anonymous Coward · · Score: 0

      You mean to say that there's an end user that's not using Gator?

  15. Duh by ArmorFiend · · Score: 0, Troll

    Uh, do you type in sensitive information to public computers running Windows? Then you're a super-dolt!

    1. Re:Duh by nochops · · Score: 1

      Do you only type sensitive information into public terminals running *Nix? Then you're a super-duper dolt because everyone knows you shouldn't type sensitive information into any public terminal anywhere, regardless of what OS it's running.

      Nice try ate the Windows bashing, but you'll have to be more creative than that.

      --
      "A terrorist is someone who has a bomb but doesn't have an air force." -William Blum
    2. Re:Duh by Anonymous Coward · · Score: 0

      The problem does not come from windows. Some Linux machine are set up with minimal security settings to "improve user's experience".

      The problem comes from the poor education of the general public and the fact that it s not easy to imagine the security problems of a computing environment at first glance, even for specialists.

      There are lots of trojaned computers of all sorts ( even supercomputers ) everywhere.

      Pat

    3. Re:Duh by AndroidCat · · Score: 1

      Doesn't have to be externally trojaned. You're trusting the wage-slave who installed/maintains it.

      --
      One line blog. I hear that they're called Twitters now.
    4. Re:Duh by ArmorFiend · · Score: 1

      You're surely correct. I was singling out windows because of the incredible ease-of-development of keyboard monitors for it, and its high market penetration. True its a security-by-obscurity argument.

  16. How did he install? by BenjyD · · Score: 1

    There's no mention in the article of how he managed to install the software on the system. I'd assume that any public terminal would be logged in as a user with virtually no priveleges beyond access to internet, word-processing etc and a small temporary storage partition that is wiped on log-out. Or does kinkos just run win98 boxes?

    1. Re:How did he install? by MImeKillEr · · Score: 1

      Even if they were running Win98 system, POLEDIT (if properly configured) would block the ability to do crap like this.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    2. Re:How did he install? by lerouxt · · Score: 1
      Even if they were running Win98 system, POLEDIT (if properly configured) would block the ability to do crap like this.

      In all its POLEDIT glory, Win98 wouldn't be able to prevent a hardware keystroke logger from capturing keystrokes. There are quite a few on the market, and are usually designed to look like baluns or adapters.

      Yes, much more costly - but much more effective.

      Yes, they may be tricky to install with the highly perceptive Kinko's staff circulating the floor, but I'm sure with a little ingenuity it can be (has been) done.

    3. Re:How did he install? by xpulsar87x · · Score: 1

      There are several internet cafes that I have been to in NYC and in Scotland that run modded win98 boxes that really don't let you do much. After each session it reboots the machine entirely and wipes away anything you did. I was decently impressed with that happening on win98 but then again, a lot of the shortcuts i use to get around that system were disabled and that was a little annoying.

  17. Back in the day.. by acomj · · Score: 1

    When there were green screen termninals a student wrote a simple program that took a username and login told the user it was incorrect and logged him out.

    He left it running on the lab on the VT100s. It worked. He used the first account to get more accounts. He didn't do anything with the accounts.. (I think the worst he did was some inflamitory emails to some band fan club..)

    It did get traced back to him however, but he denied denied denied and they just took his account away.

    Ever since then I always make sure the login sceen is correct before logging onto a public terminal in a school or lab.

    Keystroke loggers make it worse.. This is why secure systems are so important..

    1. Re:Back in the day.. by Torne · · Score: 3, Informative

      This is why secure operating systems use an SAK, system attention key. Windows NT and its brethren require you to press ctrl-alt-del to log in because that key sequence cannot be trapped by an application (though there are other problems with the NT logon process unrelated to the three-fingered salute). Linux has an SAK too; unfortunately, it's only available through the kernel magic debug keys by default (alt-sysrq-k if you have magic keys enabled) - the SAK under Linux will kill all programs on the current TTY, thus forcing init to spawn you a fresh login process which, assuming the system is otherwise secure, is not going to steal your password. Some *nix terminals actually have a key labelled 'SAK' on their keyboards.

      Torne

    2. Re:Back in the day.. by GigsVT · · Score: 1

      Doh, I posted almost the exact same message, we must have been writing them at nearly the same time, except I typed slower. :)

      Mods, give my other message a redundant score.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    3. Re:Back in the day.. by CaptainZapp · · Score: 1
      This was about the oldest trick in the good ol' days of the VAX and mentioned on page 3 (or so) of the VMS Security Manual.

      You where supposed to always press [5F] (break) before opening a session on a VT terminal.

      --
      ich bin der musikant

      mit taschenrechner in der hand

      kraftwerk

    4. Re:Back in the day.. by lerouxt · · Score: 1
      This was about the oldest trick in the good ol' days of the VAX and mentioned on page 3 (or so) of the VMS Security Manual. You where supposed to always press [5F] (break) before opening a session on a VT terminal.

      Ahh yes.. I'm sure every college student read the VMS Security Manual before logging in.

      I myself have fond memories of being curled up next to the fire, smoking a pipe, and reading the VMS Security Manual.

    5. Re:Back in the day.. by HyberZoid · · Score: 1

      I don't know about win2k but with XP i've managed to get around the ctrl-alt-del SAK thing. All you have to do is kill the winlogon process (you can't do this with task manager but i've done it with another application so it is possible). Then ctrl-alt-del key press will then filter down to any hooks you install. HZ.

    6. Re:Back in the day.. by Anonymous Coward · · Score: 0

      Figured I'd better AC this one....

      This could be done on UNIX. Been there, done that. For advanced hackers: replace /bin/login with one that does appropriate logging of information and includes multiple levels of back doors (one at normal user level, to give to your coworkers, and one at root level, to keep to yourself, while silently enduring the teasing of your friend named Dave who evaluated your efforts then chided you for the "bug" of making the back door user level rather than root level).

      It could also be done on MVS (now kiddies, MVS was one of the two popular OS's for IBM "big iron" back in the 80's ... not just a typo for VMS ;-). I did it using the script language of the Wylbur interactive system. There was no "secure attention key" type sequence that could be used to break out of the running capture program, and folks were pretty much at the mercy of it if they sat down in the school computer lab at a terminal running it. Funny thing... the admins knew this was going on and realized that Wylbur scripts could not place the cursor on the bottom line of the screen, which Wylbur reserved for its own system status messages. So, they changed the logon processing program (which was written in Assembler) to take its initial logon ID information on the bottom line of the screen. When I noticed the ever-so-subtle change in the logon screen and growled at them for interfering with my fun (at least as far as the clued admins who knew to make sure the cursor was on the bottom line before typing their login info went; other users with accounts whose passwords weren't worth having remained blissfully ignorant), the admins found it pretty darn funny that (1) they'd managed to foil me and (2) I recognized what they'd done and why, and couldn't do anything about it. One promptly produced and teased me with his OWN password capturer, written totally in assembler and thus able to use the bottom line on the screen, to preserve the proper one-upsmanship relationship between systems programmer and student wannabee. ;-) [ Did you used to hack OBS Wylbur? It was one of my hobbies as an undergrad... dare to be OT and post YOUR Wylbur hacks as replies! Not exactly the dangers of public terminals, but definitely the dangers of using a multi-user system.... ]

      Not sure but we might have also had a fake logon program running on the HP minicomputer at school as well. That was before my time, however.

    7. Re:Back in the day.. by CaptainZapp · · Score: 1
      Ahh yes.. I'm sure every college student read the VMS Security Manual before logging in.

      I know you're kidding, but in fact I think it would do college students (at least CompSci college students) a helluva lot of good to read the VMS documentation, at least partially.

      When I look at this shit that they call documentation nowadays accompagnying "pc software" those where indead the good ol' days.

      Ah, memories...

      --
      ich bin der musikant

      mit taschenrechner in der hand

      kraftwerk

    8. Re:Back in the day.. by Anonymous Coward · · Score: 0

      Sorry about that..

      I got the redundant label too once...on a post I thought was good

      ALso had two stories rejected only to have them apear on the main page latter..

      But life goes on!

    9. Re:Back in the day.. by Anonymous Coward · · Score: 0

      I did that when I was in HS, on an Apple ][ Corvus Constellation network, and tried it out on the official sysadmin - it worked, too, and I didn't get caught. Not that it mattered - I already had access to all that, since I was an unofficial sysadmin.

    10. Re:Back in the day.. by Torne · · Score: 1

      Killing winlogon should bugcheck the machine, but bad things happen sometimes. =)

      Right now I have far more amusing things bugchecking Windows. All the bugcheck calls I put in, for a start. *grin*

      Torne

  18. Sloppy. by MImeKillEr · · Score: 4, Interesting

    When I worked in support, I was responsible for publicly available PCs. The first thing I did when I took over supporting these was to set policies in place BLOCKING the ability to install ANYTHING by anyone other than the administrator.

    Whoever was doing support for Kinko's didn't do their job.

    Same goes for any other publicly available PCs. Slap policy editor on the system and lock down the ability to install any additional applications, as well as the ability to change the look of the computer. How fscking hard is that to understand?

    Failure to do so leads to incidents like this, as well as makes it easier for someone to install pirated software, pr0n, etc. on your systems.

    --
    Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    1. Re:Sloppy. by Chanc_Gorkon · · Score: 1

      And yet, this stops nothing. There are keyloggers that you can plug into a PS/2 port and then polug the keyboar dinto the logger. They have built in memory. They are small. They would not be noticed. They work on any OS. SO explain what you did to "lock down" these machines again?

      --

      Gorkman

    2. Re:Sloppy. by navels · · Score: 1

      If you have physical access to a Windows box, pretty much anything goes, software included.

    3. Re:Sloppy. by MImeKillEr · · Score: 1

      Easy. Put the CPU in a locked drawer or cabinet, put the keyboard and mouse cables through something that prevents the user from being able to pull them out. Not only would this prevent installing a hardware keylogger, this would also keep the users from being able to put anything in the disk drive or CD tray.

      Where MY PCs were, they were in a 'library' of sorts at my company. Someone (the admin) was *always* in the room when the 'library' was open.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    4. Re:Sloppy. by Penguin2212 · · Score: 1

      Regardless, it's a first step. It's one more thing that makes it harder to install something like this. The less attractive a box is, the less likely somebody's gonna try and get into it.

    5. Re:Sloppy. by MImeKillEr · · Score: 1

      If you have physical access to a Windows box, pretty much anything goes, software included.

      Now, I don't know if you're being serious or if you're just ignorant about Windows PCs.

      Yes, they're not 100% secure. But, there are ways to limit access based on the type of userid.

      Even if they weren't NT-based PCs, POLEDIT can be used to keep users from installing *anything*, changing the look/feel of the system, etc.

      Combine this with Altiris' Lab Management Suite (formerly LabExpert; An application that allows you to reload all your PCs in a matter of minutes, and remotely) and you'll be able to keep the systems "pure".

      In addition to our 'library', I also supported our internal classrooms. I would reload all of the PCs every weekend using LabExpert - those in my city, in San Jose, Dallas, and Atlanta. Never had a single problem.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    6. Re:Sloppy. by Anonymous Coward · · Score: 0

      I don't think poledit will stop you from using a boot disk. And as far as I've heard (which may or may not be true) there are ways to get into a windows NT machine - obviously you could do whatever you wanted on a 9x machine.

      Reloading a pc is a good idea. It worked quite well at the college I used to attend. It was actually kind of cool in that I was testing some software and totally f'ed up a pc and just reloaded it (I was worked for the help desk so I knew the usual proceedure)

    7. Re:Sloppy. by Anonymous Coward · · Score: 2, Insightful

      First of all, blocking ability to install doesn't mean jack if they still have the ability to run any application they want. Locked down the shell pretty good with poledit?(hah!)

      Don't forget about the ability to click a link to an executable in a browser and run it from location rather than saving it. Bottom line is that if someone has physical access to a machine, if you can't stand behind them and watch them as they use it, it's insecurable. Best bet for a safer internet terminal is a custom diskless X terminal. Easier to lock down, noone can install anything permanently, and you have the extra measure of security by obscurity because dumb hax0r kids won't have a billion keyloggers and trojans to pick from to install. It wouldn't be hard either to have a cron job shell script run some regexes on the list of running processes and send you an email when something runs that does not match the list of allowable applications.

    8. Re:Sloppy. by navels · · Score: 1

      Now, I don't know if you're being serious or if you're just ignorant about Windows PCs.

      Yes, they're not 100% secure. But, there are ways to limit access based on the type of userid.


      I guess what I meant was, one can elevate any user account to Administrator pretty quick on an NT box.

    9. Re:Sloppy. by Zeriel · · Score: 1

      Proper BIOS security WILL prevent use of a bootdisk, though. Hard drive = 1st boot device, no other boot devices, secure password to get into BIOS to change that.

      --
      "America has done some terrible things. But I know that Americans don't cheer when innocents die." -Dave Barry
    10. Re:Sloppy. by AndroidCat · · Score: 2, Insightful

      And if I have physical access to a Linux machine?

      --
      One line blog. I hear that they're called Twitters now.
    11. Re:Sloppy. by MImeKillEr · · Score: 1

      No, it won't. But POLEDIT is merely used to lock down the OS. POLEDIT will keep users from installing ANY unapproved software. Whether its from CD, disk, USBkey, etc.

      Getting off on a tangent: Altiris' software is cool in that you take a baseline using it from your standard install (all hardware *must* be identical for Altiris' softwre to work). You install whatever application(s) you need and use the Altiris software again. It compares the baseline with the new snapshot (ALL registry entries as well as file changes on the disk) and creates a 100% self-contained install package that only places the reg changes and file changes.

      You can then build jobs and blast software packages to PCs individually. You can even schedule these after using the main package to reload the base image. As long as there aren't BIOS passwords, the process is totally automated.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    12. Re:Sloppy. by MImeKillEr · · Score: 1

      First of all, blocking ability to install doesn't mean jack if they still have the ability to run any application they want. Locked down the shell pretty good with poledit?(hah!)

      Apparently, you've never used POLEDIT.

      Taken from http://www.zisman.ca/poledit/:

      [quote]
      Only run allowed Windows applications--if you really want to control what users have access to, this is for you! You add (one at a time) the applications that allowable, and all others won't run... it's not clear, however, how you add an application--none are listed, by default, and there's no browse button. Besides, if an application doesn't show up in the Start Menu, and you've turned off access to the Run command, and perhaps to some of the drives (using TweakUI), is anyone really going to access other applications?
      [/quote]

      In other words, they can be restricted to not have the ability to click any file and run anything they want.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    13. Re:Sloppy. by MImeKillEr · · Score: 1

      I guess what I meant was, one can elevate any user account to Administrator pretty quick on an NT box.

      Ahh, yes. But even NT-based systems have the ability to have policies set in place.

      The truth is, no system is 100% secure.. Unless its unplugged, powered off, the case is locked and encased in 6" of cement.

      Even then, some C4 will circumvent that. :D

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    14. Re:Sloppy. by Anonymous Coward · · Score: 1, Informative
      I'd be careful calling people sloppy if you aren't sure what safeguards they had in place.

      After all, let's say they've locked down the system so no applications can be installed and nothing software or operating system-related can be changed on the computer. Exactly how does this stop someone from installing keystroke logging hardware? Most require no software installation.

      It seems a little absurd to expect someone to walk around and physically inspect every cord on every computer several times a day. Do you do this for any/all computers you're in charge of?

      I work in a public library. teaching basic computer skills to the general public. (Yes,I drink heavily.) We have over forty public computers and maybe two people around at any given time. We have the computers locked down so nothing can be installed, and we're aware of the keylogging hardware issue and occasionally check all the machines, but I certainly can't swear that no one has managed to snap one on, give it a few hours, and then take it back.

      Frankly, the only way I can see to completely avoid this would be to have very well educated patrons who take evasive action when entering passwords and information and who physically check a machine before sitting down. Since I can't get patrons to use print preview consistantly, I'm not going to hold my breath.

    15. Re:Sloppy. by Drakin · · Score: 1

      Unless of course there's a way to run a program that'll reset the bios to the defaults.

      My most amusing security antic involved the computers at the high school lab. It was decent security against your average user... however the big flaw was the fact there was a C++ compiler. Insert disk with program to kill the bios, open it in the C++ ide, select run, reset and boot from floppy... kill the other protection.

      Never did get in trouble for it, mainly because I was careful enough to reinstate the security after I was done.

    16. Re:Sloppy. by MImeKillEr · · Score: 2, Interesting

      I'd be careful calling people sloppy if you aren't sure what safeguards they had in place.

      I'd say its safe to assume that Kinko's didn't have anything in place to prevent this.

      It seems a little absurd to expect someone to walk around and physically inspect every cord on every computer several times a day. Do you do this for any/all computers you're in charge of?

      True, but if they took basic preventative measures like securing the CPU in such a way that the keyboard/mouse cables were inaccessible as well as software policies to prevent unauthorized installations or running unauthorized applications, then this wouldn't have occurred.

      And as such, their lack of preventative measures can be labeled sloppy.

      I really didn't have to check the systems to see if anyone put a hw logger on. The rooms the PCs were in were monitored by video camera (unfortunately, only after someone lifted procs and RAM from 6 systems). With the exception of the 'library', the room the systems were in was locked when not in use and only I, IT, and the cleaning staff had key.

      The systems were locked down to prevent any unauthorized software installs. The software client agent's uninstaller was removed from add/remove, the program was hidden from taskmanager as well as from the systray. The client agent kept in constant contact with the server agent. If the system went down for any reason, I was notified and could trot over to investigate. For those in other states, a quick call to that site's IT manager got it looked into.

      I put case locks on each PC to prevent further hardware shrinkage. I put BIOS passwords to prevent unauthorized access to BIOS. Bypassing or resetting required a jumper to be moved on the mobo -- if the jumper wasn't on a particular set of pins, you couldn't reset the pw even if you managed to get into the BIOS, and since the case locks were installed this would only be possible by breaking the case.

      Once I took over, classroom uptime seriously increased. After I left the company I was told by a former coworker that the IT dept let the systems fall apart.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    17. Re:Sloppy. by antv · · Score: 3, Interesting

      Good idea, but won't help in Kinko's case.
      They offer MS Word as a legitimate app. They let users open .doc files. There is a way for VB to export and invoke any win32 api function, including malloc() and CreateThread(). Therefore, a .doc file could be turned into keylogger.

      --
      Obama 2012: our incompetent asshole is slightly less of an incompetent asshole than the other incompetent asshole !
    18. Re:Sloppy. by MImeKillEr · · Score: 1

      Hmm. Interesting. I wasn't aware of that.

      But, is this possible to do this via an imbedded file in a webpage? If not, couldn't one simply block either VB or the resulting .EXE, .COM, .BAT, etc from ever being run?

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    19. Re:Sloppy. by Anonymous Coward · · Score: 0

      Blocking ability to install doesn't mean jack if they still have the ability to run any application they want.

      May I point out that this is a Microsoft problem, not a problem in general. In Unix, or any other proper multiuser system for that matter, user permissions are such that they can't alter the system, only the environment proper to that user.

      The concept of a user account has been around since the earliest multiuser mainframes. Unix just inherited it. Microsoft just ignored it.

    20. Re:Sloppy. by jidar · · Score: 1

      Ha. Sure bud, you assume they were sloppy but the truth is they could very well have done everything you suggest and it's still not that damned hard to get things going on it. Your original post suggesting to not let anyone but admin install things (that fixes it!) is laughable.

      --
      Sigs are awesome huh?
    21. Re:Sloppy. by MImeKillEr · · Score: 1

      Your original post suggesting to not let anyone but admin install things (that fixes it!) is laughable.

      Ok wisenhiemer, explain how anyone other than admin can install software on a system that's been locked down via hardware, software, and physically blocking access to the floppy & CD drives.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    22. Re:Sloppy. by bertrandom · · Score: 1

      Half the point of going to Kinkos is to be able to put a CD in the tray!

    23. Re:Sloppy. by Anonymous Coward · · Score: 0
      Actually, I have.

      Taken from http://www.etwebtools.org/poledit.htm

      Note that when you add a filename, you DO NOT need the full pathname - only the file name of the executable (i.e only enter poledit.exe, not c:\windows\poledit.exe)"

      "...in the list of allowed programs put something like secret.exe - then copy poledit onto a floppy disk and rename the poledit.exe file to secret.exe. Now, you CAN run poledit, but only you know what is the allowed fake name."

      This indicates that all I would need to do would be to run a copy of poledit(or whatever) that I renamed to an allowed program name.

      If a user has access to internet explorer, they have access to the shell. If they have access to an "open" dialog box or a "save as", they can browse the hard disk and right-click and rename and run to their hearts' content.

      You have to look at what it would take to make a system secure, and what users of the system must be able to do. Often times these requirements are incompatible.

      In other words, it's pretty damn hard to make a Windows 9x machine secure and still be useful. It's easier to come closer to the goal of security and useability with windows 2000 in my opinion.
    24. Re:Sloppy. by RdsArts · · Score: 1

      Half the point of going to Kinkos is to be able to put a CD in the tray!

      And on the 20041234th day, the LORD spoketh, and said "let there be USB drives with long cables."

      And the LORD looked upon IT's creation, and saw that they were slower then the internal model... But otherwise good.

    25. Re:Sloppy. by MImeKillEr · · Score: 1

      "...in the list of allowed programs put something like secret.exe - then copy poledit onto a floppy disk and rename the poledit.exe file to secret.exe. Now, you CAN run poledit, but only you know what is the allowed fake name."

      Ahh, but if you use POLEDIT to lock it down to only allow *approved* applications to be run, they wouldn't even be able to run secret.exe

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    26. Re:Sloppy. by Zeriel · · Score: 1

      Hrm. I find that more modern BIOSes (at least on the motherboards I buy =P) have protection against being written by userland programs. Granted, nothing's impossible, but a kiosk computer should end up pretty safe.

      --
      "America has done some terrible things. But I know that Americans don't cheer when innocents die." -Dave Barry
    27. Re:Sloppy. by Acidic_Diarrhea · · Score: 1

      Physically blocking access to the floppy and CD drives? I can always get around that! Come on, if I can get to the box, then I can probably gain use of the CD or floppy. So as long as the machine accepts boot CDs, I am a happy camper. I think I know what you mean by a physical blockage of the drives but if you think you can keep me out, let me know. I'm interested in hearing it.

      --
      I hate liberals. If you are a liberal, do not reply.
    28. Re:Sloppy. by MImeKillEr · · Score: 1

      Easy.

      Lock the CPU in something; disable booting from floppy, CD or USB; or simply remove the devices.

      Other ways: BladeServer and clients. All you've got at your terminal is a box that takes keyboard, mouse and video. No local drives. Its doubtful Kinko's would have this, but thats just another way to block the ability to install unauthorized software.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    29. Re:Sloppy. by Acidic_Diarrhea · · Score: 1

      Great! Thanks for clearing that up. I think that the simplest way is just to remove the devices although Kinko's probably wouldn't want to go this route. The only concern with locking the box inside of something is the generation of heat within there - but there would be workarounds for that. Good points.

      --
      I hate liberals. If you are a liberal, do not reply.
  19. RTA -- He did not sign up for GoToMyPC... by Fallen+Kell · · Score: 4, Informative

    Jiang did not sign people up for GoToMyPC. That is just how he was caught! Someone HAD GoToMyPC and because Jiang logged on and did what that person had done, he wound up starting the GoToMyPC services, with which, actually controls your home PC. The person who's accounts were being accessed happened to be at home at the time that Jiang used his/her account and immediatly knew that someone had gained access through the GoToMyPC service and contacted the authorities. That is how they caught him... Not him signing people up for GoToMyPC...

    --
    We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
  20. Passwords are an obsolete form of authentication by Dratman · · Score: 5, Interesting

    Even before the Kinko's case, the recent proliferation of fraudulent emails, supposedly from ebay and similar sites, which ask for passwords to be re-entered on a web site, illustrate that passwords are no longer an adequate form of security.

    The most practical alternative at the present time appears to be use of a magnetic stripe card in addition to the password, similar to the authentication process for an ATM. Magnetic stripe readers are now quite common and could be installed on public terminals at minimal expense. Probably the most significant barrier to their widespread adoption is the lack of standard protocols and software packages.

    --
    Sigmund
  21. Magic Lantern by Anonymous Coward · · Score: 3, Insightful
    An intelligent keylogger will only hook certain window classes
    It is rumored that the FBI's Magic Lantern key logger does just this, and has specific hooks for the password entry dialog of known `terrorist` applications like PGPdisk, BestCrypt, KGB, etc.

    You`re right that most key logging programs are stupid, though. The best way to detect a key logger is to go in Windows Explorer, do a search for files modified in the last day, then sort the list by modification date descending. Open any unusually named files and look inside. After all, key loggers have to keep a log somewhere!
    1. Re:Magic Lantern by Anonymous Coward · · Score: 2, Funny

      They could keep the log in RAM and then as long as the computer didn't crash but instead shut down normally, flush the buffer to dis.... ...oh it's a windows app hey. damn. kills that idea.

    2. Re:Magic Lantern by lfourrier · · Score: 4, Insightful

      After all, key loggers have to keep a log somewhere!
      but not necessarly on the PC.

      http://www.thinkgeek.com/gadgets/electronic/5a05 /

    3. Re:Magic Lantern by xpulsar87x · · Score: 1
      It is rumored that the FBI's Magic Lantern key logger does just this, and has specific hooks for the password entry dialog of known `terrorist` applications like PGPdisk, BestCrypt, KGB, etc.

      How would this work? IF these programs were written with security from such things in mind, then you'd be able to change the classname/window title/etc on the command line or when it first loads. That way, how would Magic Lantern know what to hook?

      Or maybe they thought of this already. Those FBI, they're sharp people...
    4. Re:Magic Lantern by Anonymous Coward · · Score: 0

      Why?

      I'd imagine most keylogging attacks are meant to snag credit card info and other such data that's sent to various places online.

      One can easily imagine keylogging software that thus ships the data out to random server #32 rather than keeping a log on a hard drive.

      Firewalls will stop it, you say? I know of three people who use a firewall. Myself (And it's a hassle for gaming, dang nabbit), one of my friends (who I believe is paranoid), and my neighbor (managed to convince him to install one after he got broadband)..

      Besides, even the best firewall has to let something through somewhere, otherwise - what's the point of having internet access?

    5. Re:Magic Lantern by brakk · · Score: 1

      Actually, most self respecting key loggers have several options for storing logs.

      Among those are local disk storage, network drive storage, and sending to an email address. Both the remote options will let you set the intervals to send and delete the local copy after it's sent. The email option uses its own built in SMTP to send unknown to the user. The email option is where an anonymous hotmail account made up on the spot would come in handy.

    6. Re:Magic Lantern by Kallahar · · Score: 1

      Not really, they can be hardware based. KeyKatcher

      Kallahar

  22. Whoa! Hold on a minute! by Exiler · · Score: 1, Funny

    You mean my COOKIES are in danger? That's it, I'm buying a gun and never leaving the house.

    --
    Banaaaana!
  23. Re:Passwords are an obsolete form of authenticatio by Chanc_Gorkon · · Score: 1

    Yes they can. We're going to use a PC to authentica credit cards and the mag stripe reader just piggybacks onto the keyboard. There are also USB varients out there as well.

    --

    Gorkman

  24. I am typing this now from a Kinkos by Hecateus · · Score: 3, Insightful

    I spend alot of time at my local kinkos. They do get paid at least 1/2 more than you suggest. It requires experience and training to deal with some of these copiers...as well as lots of patience for the many customers who know even less. (or don't even know what they want. They are one employer that is likely to keep many employees around for a long time to come despite the heavy automation. Sadly the training for the normal coworker doesn't seem to include internet security...which is fundamentaly the responsibility of those persons who did the custom job on Win2k for them...so don't loosly blame the bubs in the blue aprons. oh, I am noticing this handy warning on top of the monitor here. "Be safe. Protect your personal information" sayeth the sign Instructions on how to delete the files one may have saved follow. Hmmm....let's go and see how many folks left their disks in the drives. ;)

    1. Re:I am typing this now from a Kinkos by BitchHead · · Score: 4, Interesting

      I worked at a Kinko's as a second job for a brief stint, and while I'll agree with you on the wages, I can't say as much for the training that most employees receive. The general guidelines that are given to employees are that the self-serve machines are just that: Self-serve. Don't spend a lot of time trying to explain things on the machines. If someone wants a job done, and can't figure it out on the self-serve machines, they can get it done behind the counter. The same rule holds true for the computers. It's part of the self-serve area. Help people only to the extent of not being discourteous, but the copy associates are not there to tell people how to work their email or perform tasks on Photoshop.
      The majority of the training goes into learning how to work the supplementary process machines (folders, tape and coil binders, bookletizers, etc.) because those are the large batch jobs that bring in the most money. Very few employees, depending on the location and the shift, will actually know how to set up specialized features on the large DocuCenter machines. Day shifters and second shifters will typically run the small batch jobs that need to get out that day, and leave the rest of the work for the night shift. If you want the job done right, bring it there at 3am for a morning pickup. The night shift is usually only 2 people, many times just one (as was the case when it was my shift) and they need to know how to work everything in the shop.
      The computers, however, are not upkept by the individual branch employees. There are regional network engineers who do the initial installation at a branch. After that, there is a Kinko's central hub help desk to take care of any questions that the manager/employees have, and a central station for remote administration of branch networks for a region. The managers are expected to be able to follow a colour coded wall chart in the network closet if they want to move equipment or add machines. Ours was an absolute nightmare. Serious technicolour spaghetti, and totally misconnected according to the wall chart. The managers and employees receive zero training on any network essentials, so don't expect them to know anything about security measures. The manager at the branch I worked at couldn't tell you the difference between a keystroke logger and a timber logger.

  25. A Scary Thought... by Gothic_Walrus · · Score: 1

    As far as I know, it hasn't happened yet. But would it be illegal for the government to use keylogger software and other similar tactics on public terminals as part of their ongoing "must destroy all terrorists" campaign? I know that if they had a reason to do so, they would most definitely be allowed to. As the story mentions, the government used similar software to help convict a mob boss.

    Still, the question remains: is it legal for the government to monitor our activities on public computers without our consent, and is there a chance it could already be happening?

    --
    Goo goo g'joob.
    1. Re:A Scary Thought... by tomstdenis · · Score: 1

      No, and yes.

      The store owners can though. However, if they use the data they gather that is illegal [or at least in violation of most ISP TOSes].

      The government however, cannot randomly install spyware [legally] on private property. However, I bet many places [businesses I mean] have been talked into their patriotic duty.

      Tom

      Can you ham the man? Troll.

      --
      Someday, I'll have a real sig.
  26. root permissions? by millenium · · Score: 2, Insightful

    In order to install a keystroke logger, it seems to me that you would need root permission to do it on linux or else be able to (re-)boot such linux terminal from floppy or CD.

    By taking out floppy/CD drive and simply applying user privileges, I can't imagine that anybody would be able to pull this off on linux terminals.

    Therefore, isn't this typically a windows problem? Insecurity by design?

    1. Re:root permissions? by tomstdenis · · Score: 1

      Not really. The problem with windows [like linux] are the users. If you don't login as administrator you cannot install drivers which means you shouldn't be able to exploit the box.

      Windows to a large extent does have similar protections like unix/linux. The problem is nobody bothers to setup windows correctly.

      Basically the correct analogy is as if all linux users logged in as root for all their daily work.

      Tom

      --
      Someday, I'll have a real sig.
    2. Re:root permissions? by Anonymous Coward · · Score: 0

      I don't have the links handy, but there are keyloggers that extend off the PS/2 connector and work as a pass-through, buffering all keystrokes sent across. The only security you have to bypass is having access to the PS/2 connectors on the back of the PC.

  27. Re:Passwords are an obsolete form of authenticatio by Fallen+Kell · · Score: 1

    And magnetic strip writers are now just as easily obtanible. Its not too much more difficult to log a magetic strip on a system then it is to log a password.

    --
    We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
  28. This is why some banks... by xneilj · · Score: 5, Insightful

    This is why some banks do not request full information for login.

    For example, here in the UK, NatWest bank's online service will ask you for the following secure information to login:

    Three digits from your four digit online PIN (in a random order, like second, first, fourth).

    Three characters from your password, again a random selection in a random order.

    While it initally irritated me that logging on to the system took a little more thought than normal (I have a long password and it's easier to type it out in full than work out what the eighth, fifth, and eleventh characters are), it's probably a much more secure system when people are going to be using public terminals.

    It also makes people less liable to some sort of 'sniffer' attack, since the system dictates which characters to ask for and locks you out after several incorrect attempts. It would probably require somebody to observe more than one login session before they had enough information to do repeat it themselves, and unless you know which order the characters and PIN were requested, a plain keyboard capture program would be ineffective.

    --
    rm -rf / is the evil of all root
    1. Re:This is why some banks... by fbjon · · Score: 1

      Or as my bank does (Nordea), they give you a table with about 50 single-use passwords, and some 10 confirmation passwords.
      Every time you log in it asks for the next password on the list, and when it is time to confirm money trasfers, it asks for a random confirmation password.

      On top of that there's the user id, which is never printed on any paper.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    2. Re:This is why some banks... by Anonymous Coward · · Score: 0

      It also makes people less liable to some sort of 'sniffer' attack, since the system dictates which characters to ask for and locks you out after several incorrect attempts.

      But, that also means the password is in plaintext somewhere along the process, because you can no longer compare hashes (unless all permutations of the characters to be asked are predetermined and their hashes stored). The method reduces security at one end, but increases it at the weaker end (the user's end). Nothing is perfect, and, here a decision was made to focus on the most likely point of compromise.

    3. Re:This is why some banks... by silas_moeckel · · Score: 1

      I think the problem with schemes like this is to many people will have to write them down to figure it out. Persoanly I learned a system at IBM to make passwords that you dont remember the letters but the finger positions. Great when your changing passwords weekly or monthly they are VERY quick to learn type them a few times and your set but you need a keyboard to remember the letters if you touch type.

      --
      No sir I dont like it.
    4. Re:This is why some banks... by temojen · · Score: 1
      but you need a keyboard to remember the letters if you touch type.

      Which leads to accessibility problems for those of us who can't touchtype.

      (In my case, scar tissue from an accidental injury prevent me from turning my right hand palm-down)

    5. Re:This is why some banks... by statusbar · · Score: 1

      ...and locks you out after several incorrect attempts.

      I hate systems that lock you out like that. It means anyone in the world can easily do a denial of service on me if they want, whenever they want.

      --jeff++

      --
      ipv6 is my vpn
  29. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  30. More info on this case by dki · · Score: 5, Informative

    ...can be found at SecurityFocus.

  31. Re:Passwords are an obsolete form of authenticatio by richie2000 · · Score: 2, Insightful
    Magnetic stripe readers are now quite common and could be installed on public terminals at minimal expense.

    By anyone. Most banks are moving away from magnetic stripes exactly because the readers are so inexpensive and easy to install on public terminals and ATMs. In addition to the official readers. The smartcards are coming.

    --
    Money for nothing, pix for free
  32. And what have we learned? by starX · · Score: 2, Insightful

    Never ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever NEVER access any critical data from a public terminal under any circumstances EVER.

    The corallary to this maxim is to make sure that the password of an account that you access from a public terminal is different from any password that you access from a non-public terminal. Then again, the truly paranoid have different password anyway....

    1. Re:And what have we learned? by Anonymous Coward · · Score: 0

      Real conversation, paraphrazed, Discussing details of a proposed Local barter system

      PHB: How about this: You can use your own computer, or the sellers' computer to transfer the credits.

      Tech: OK, but we need to re-word it to: Use your own computer to transfer the credits. Never ever, under any circumstances use anyone else's computer to access your account.

      PHB: Why? I don't understand! it'll all be OK!

  33. Keyboard Loggers... by BJZQ8 · · Score: 4, Informative

    There are PS2-connector keyboard loggers sold in various places on the internet...although they're a bit more conspicuous, how often do you check for the presence of one? In a public-access machine, they can be set to record only usernames and passwords...It's just something you have to accept...that someone is probably watching, somewhere.

    1. Re:Keyboard Loggers... by Phosphor3k · · Score: 1

      Short Term Solution - USB keyboards.

    2. Re:Keyboard Loggers... by Eric+Ass+Raymond · · Score: 1

      Even better: Mini USB keyboards

  34. Bring your own OS? by dschuetz · · Score: 5, Insightful

    One of the initial selling points for NeXT computers, way back when (has it really been 15 years? sheesh...) was the Optical drive. It was a 256 MB, 5"x1/4" hunk of plastic, and the intention was that you could carry your entire NeXTSTEP OS, home files, etc., around with you. Bring it to the public terminal in your dorm's basement, slap it in, and reboot.

    Now, obviously, that didn't work (they were big, slow, and buggy). But today it should be even easier, almost trivial, to do something. Just bring a Knoppix CD with you whenever you go to a public access sytem (assuming they don't lock down the CD-ROM drive). If you can fit it on a business card CD, you can even keep it in your wallet.

    They could even do this at the system-provider level -- have branded, mass-produced, customized versions of Knoppix in each machine, and encourage people to check the CD and reboot before they use it. Of course, this wouldn't work as well with the systems intended for graphic editing, etc. (with AI, Photoshop, etc.), but for simple internet access systems, it'd be pretty good...

    1. Re:Bring your own OS? by tomstdenis · · Score: 2, Insightful

      Kinkos is a print shop. What are you going todo? Take over their boxes, setup all the drivers for the printers, network, then print?

      Here's a tip. If you have to use a kinkos to print something [e.g. massive quantity] just burn a copy to a CD [or put it on a floppy disk] and bring it with you instead remotely logging into something to fetch it.

      Tom

      Ham the can man? Troll.

      --
      Someday, I'll have a real sig.
    2. Re:Bring your own OS? by Hecateus · · Score: 2, Informative

      I be seeing many frustrated customers here at kinkos in this regard. It is surprising how many don't know about ThumDrives. The Dell black boxes they have here even have USB ports accessible on the fronts...not sure which version. As for bigjobs, one can goto http://weborder.kinkos.com/ and upload files there. They can also use the Print2Kinkos service 1-800-2-kinkos for quick service with LIVE cust rep.

    3. Re:Bring your own OS? by Kaa · · Score: 2, Informative

      Just bring a Knoppix CD with you whenever you go to a public access sytem (assuming they don't lock down the CD-ROM drive).

      Won't help you against hardware loggers.

      Do you really check that the keyboard cable plugs directly into the keyboard socket on the motherboard on each public machine that you use?

      --

      Kaa
      Kaa's Law: In any sufficiently large group of people most are idiots.
  35. RTFA by RMH101 · · Score: 1, Informative

    he didn't. he installed a hardware keylogger in line in the keyboard socket.

    1. Re:RTFA by BenjyD · · Score: 3, Informative

      Read it yourself. From the article:

      Jiang had secretly installed, in at least 14 Kinko's copy shops, software that logs individual keystrokes.

  36. South African users get nailed by vattern · · Score: 2, Informative

    South African users recently got nailed by a similar type of scam. Check out http://www.news24.com/News24/Finance/Companies/0,, 2-8-24_1390144,00.html for more detail

  37. we can be reassured.... by lfourrier · · Score: 3, Funny
    Kinko's spokeswoman Maggie Thill said the company takes security seriously and believes it has "succeeded in making a similar attack extremely difficult in the future." She would not provide details, saying that to do so could make systems less secure .

    They obviously really understand security...

    note (for the humour-impaired) : this is irony

    1. Re:we can be reassured.... by Rhone · · Score: 1

      note (for the humour-impaired) : this is irony

      Oh crap, you just invoked the irony nazis....

    2. Re:we can be reassured.... by PhxBlue · · Score: 0

      note (for the humour-impaired) : this is irony

      No it isn't. :) Irony doesn't drip. That's sarcasm.

      --
      !#@%*)anks for hanging up the phone, dear.
    3. Re:we can be reassured.... by lfourrier · · Score: 2, Interesting

      according to m-w.com:
      irony :
      2 a : the use of words to express something other than and especially the opposite of the literal meaning
      sarcasm : 2 a : a mode of satirical wit depending for its effect on bitter, caustic, and often ironic language that is usually directed against an individual

      according to : http://humanities.byu.edu/rhetoric/Figures/I/irony .htm
      irony : Speaking in such a way as to imply the contrary of what one says, often for the purpose of derision, mockery, or jest.
      http://humanities.byu.edu/rhetoric/Figures/ S/sarca smus.htm
      sarcasm : Use of mockery, verbal taunts, or bitter irony.

      so I used irony, but was it sarcasm ?
      I understand that what seems to caracterise sarcasm is bitterness. But I was targetting the +1 funny, not the +1 bitter, so I sure can affirm it was intended as irony, not sarcasm ;)

      (and according to my experience, I should get some +1 interresting, even if I'm completely off-topic(those I'm quite sure to get also). Now, commenting on the moderation system is also a quite certain mean to get some -1 troll)

    4. Re:we can be reassured.... by Some+Bitch · · Score: 1

      Correct use of irony on slashdot is not allowed, it confuses the grammar nazis ;)

    5. Re:we can be reassured.... by Anonymous Coward · · Score: 0

      Security through obscurity is the term i believe

  38. Memory cards? by Eric+Ass+Raymond · · Score: 1
    I carry a 256 MB Compact Flash card with a pocket sized universal USB reader (reads SmartMedia, SecureDigital, Memory Sticks and CF) that plugs directly in a USB port. No wires, no batteries, no hassle.

    On the card I have everything I might need from a PGP keychain to documents.

    1. Re:Memory cards? by Anonymous Coward · · Score: 0

      How does this bypass a keylogger again? Can you boot from it?

  39. One time passwords? by cras · · Score: 4, Informative

    Aren't all banks using them? Pretty effectively makes the keyloggers useless. At least the largest banks in Finland do that before giving access to anything important.

    1. Re:One time passwords? by Joey+Vegetables · · Score: 1

      Unfortunately, no. The U.S. lags considerably behind Finland in terms of electronic banking and bill payment.

  40. Use Knoppix by Anonymous Coward · · Score: 1, Informative

    Do they allow you to reboot the machines?

  41. Rather by the people who love freedom by Vitus+Wagner · · Score: 3, Insightful

    Since DMCA passed the Congress, USA is one of most totalitarian states out there. May be even worse than China.

    Sklyarov was a victim of exactly same illusion as you have - he thought that USA is free country, he come there and was put into jail for the action which do not constitute crime at all by Russian laws - publishing information about security flaws in eBook, nd was done on Russian territory.

    Note that Alan Cox of UK shares almost same opinion - he refuse to go to USENIX because after Sklyarov case he doesn't consider USA a safe place for programmer.

  42. OP is wrong by nochops · · Score: 4, Informative

    The article mentions Jiang signing people up for accounts with GoToMyPC then then using their own machine to open bank accounts.

    No, the article does not mention that. The article says that Jiang used a keylogged password to gain access to someone's home machine via GoToMyPC. He then took control of the machine and used it to open a bank account. Similar, but wrong enough to warrant correcting.

    Well, I guess if the OPs aren't going to read the articles they submit, and the editors aren't going to read the articles they post, why should the rest of us read the articles we comment on? Let's just have one massive offtoipc flame-fest! Yay!

    --
    "A terrorist is someone who has a bomb but doesn't have an air force." -William Blum
    1. Re:OP is wrong by whterbt · · Score: 0, Offtopic

      Let's just have one massive offtoipc flame-fest! Yay!

      You must be new here. That's what we do anyway!

      --
      Too late to be known as Bush the First, he's sure to be known as Bush the Worst.
    2. Re:OP is wrong by tealwarrior · · Score: 1

      Thanks for the correction. I read quickly and mis- interpreted what had happened in that section. This answers my main question and motivation for posting which is, "How the hell did he get GotoMyPC on the users machine?" Answer: He didn't, "access a computer with GoToMyPC software" meant alreay installed as opposed to via. Preposition-phrase attachment ambiguity strikes again!

      --
      In theory, there is no difference between theory and practice, in practice there is.
    3. Re:OP is wrong by nochops · · Score: 1

      Tealwarrior, you're a class act.

      Admitting when you're wrong or made a mistake is a rare trait around here.

      --
      "A terrorist is someone who has a bomb but doesn't have an air force." -William Blum
    4. Re:OP is wrong by jamesangel · · Score: 1
      Let's just have one massive offtoipc flame-fest! Yay!

      Thats why I come here!

    5. Re:OP is wrong by Anonymous Coward · · Score: 0

      Hey, I would admit it if I were ever wrong. I actually thought I was wrong once, but it turned out I was right.

  43. Re:Passwords are an obsolete form of authenticatio by teqo · · Score: 3, Interesting

    The most practical alternative at the present time appears to be use of a magnetic stripe card in addition to the password, similar to the authentication process for an ATM.

    What you refer to is known as multi factor authentication, IIRC. I agree that deploying authentication using the "need to have" and "need to know" dualism is way more secure than simple password authentication in principle. Besides that, the Kinko incident suffers from the problem that a public terminal cannot be trusted, and it wouldn't be more trustworthy by adding a magnetic card reader, since that card reader again is under control of the untrusted terminal.

    The equivalent to key loggers in using card readers is card loggers. There is no big difference between logging confidential key strokes and confidential digital data while being read by the computer, so I think this does not add to the security of public terminals at all.

    What probably would help is

    • One Time Passwords that by design don't allow for password stealing and reusage, or
    • some device that work like the infamous SecurID cards, which basically take the one time password burden from the user and put it into a small smart device that generates and/or remembers them for you

    Both techniques still don't help against Woman-in-the-Middle or hijacking attacks, because they still have to trust the terminal device to transmit the authentication data in a manner the user intended it to.

    This brings me to the question: Can anybody think up a way to use inherently untrustworthy public terminals in a trusted matter? How can you make the terminal transport sensitive data in a secured way? Any ideas?

    The most promising answer to this problem to the paranoid (read: "sensible") roaming internet user seems to bring your own network-enabled devices, and find a way to connect them to the Net, for example through public WLAN hotspots. Then you can choose your own method to secure the data path, knowing that the end device is trustworthy because it is under your control (provided you run software and hardware that in fact can be considered trustworthy, for some profound reason, but that is another story I guess... .)

  44. Re:Slashdot This! by Anonymous Coward · · Score: 0

    I thought they were originally a software company. No wonder people laugh at me when I ask if they know a good place to warez Kink OS.

  45. Why can't more public terminals just use Ghost? by rwa2 · · Score: 2, Informative

    At Cornell, the machine would just wipe its hard disk and reimage over the network after the last user walked out. I can't believe this isn't a standard feature for public terminals by now...

    1. Re:Why can't more public terminals just use Ghost? by lankyb · · Score: 1

      Since I have been there, Aug. 2000, Cornell has been using PC-Rdist.

      This is a very good set forward, but how do you know that the re-imaging software hasn't been compromised?

      Futhermore, you can install stuff after the PC gets re-imaged and reboots because when it starts back up, it sits already logged into windows with a pop-up saying that it has booted cleanly. Anyone can install a keylogger, and by not closing that window and leaving the mouse cursor in the center of the screen, it would appear that no on has done anything since the clean boot, but it still limits the the damage a s/w keylogger can do.

    2. Re:Why can't more public terminals just use Ghost? by Anonymous Coward · · Score: 0
      Cornell's CIT computer labs use PC-Rdist.

      At Cornell's endowed libraries, we use Deep Freeze.

  46. easy everything solution by straybullets · · Score: 5, Interesting

    last time i went to an easyeverything cybercafe i noticed that on logout the pc would reboot and re-install a fresh image of the whole os on the disk. I think it got the image from the network but i can't recall what soft they used to do it (it had a strange name)...

    Of course it takes some more time on rush hour (like 10-20mn) but they have lots of pc so ...

    and also, too bad for installing key loggers then ..

    --
    With that aggravating beauty, Lulu Walls.
    1. Re:easy everything solution by svallarian · · Score: 1

      That would be ghost multicast edition, or Imagecast.

      or if it was really really old, netware 3.11 booting from a bootrom!

      --
      I patented screwing your mom. But it got revoked for "prior art."
    2. Re:easy everything solution by Henry+Pate · · Score: 4, Informative

      I know one piece of software that does they, they used to use it at my high school, it worked pretty well. It's called Deep Freeze, you could do anything you wanted to the computer, and when you rebooted the system was back just the way it was before, with all software installed during the last session gone, everything. You can find it here

      --
      Si Hoc Legere Scis Nimium Eruditionis Habes
    3. Re:easy everything solution by whterbt · · Score: 2, Insightful

      Of course, that won't protect against the Key Katcher.

      --
      Too late to be known as Bush the First, he's sure to be known as Bush the Worst.
    4. Re:easy everything solution by Anonymous Coward · · Score: 0

      Altiris and Novell's Zen can do it, too, as part of their imaging solutions. It's advertised for computer training rooms, software testing, and public use terminals.

      Altiris can load the image from the network or from a hidden partition on the hard-drive.

  47. What about hardware loggers? by nochops · · Score: 4, Informative

    This would stop a keylogger application, but not a hardware logger between the keyboard and PS2 connector on the motherboard. They're small, and cheaper than software, and will work across any operating system.

    --
    "A terrorist is someone who has a bomb but doesn't have an air force." -William Blum
    1. Re:What about hardware loggers? by DaCool42 · · Score: 1

      Cheaper than software? What if the software is free? What keylogger software is there that costs money anyway? And what kind of person would purchase a keylogger, license it under their name, and install it on a public terminal?

      --

      ----
      All of whose base are belong to the what-now?
  48. heh by machine+of+god · · Score: 1

    They'd have a still list of exactly the characters you use. That'd take all of 30 seconds to crack.
    You'd better just copy and paste the letters from around the page you're looking at. I mean if you're going for paranoid you might as well go all out.

  49. Is this a first? by slusich · · Score: 1

    I'd be more shocked to find out that this is the first time something like this has happened. Surely some other clerk was underhanded enough to think of this before.

  50. Hardware loggers... by gorzek · · Score: 1

    As others have pointed out, there really is no software solution to prevent keyloggers, because there are also hardware models you put on the keyboard port to intercept keystrokes before they even go to the PC. The only defense against those would be a visual check, and I wouldn't be surprised if there are even more sophisticated models that are harder to spot.

    1. Re:Hardware loggers... by millenium · · Score: 1

      Point conceded. Linux has no defense against hardware loggers. I wouldn't know how to address those either.

    2. Re:Hardware loggers... by gorzek · · Score: 1

      Some had some interesting ideas, but they pretty much involved deliberately confusing any such equipment by switching from field to field, typing only a few characters at a time, choosing random insertion points, etc. So the logger would still get the data, but it would be in a nonsensical order.

      Altogether, there is probably no 100% foolproof solution at this point in time. If someone besides you has physical access to the system, it's just not safe.

  51. Windows users more negligent? No. by millenium · · Score: 1

    That's what I used to think, but it's not really true. For example, try printing to a HP720C printer from NT or WIN2K, without administrative privilege? The HP720C printer driver creates its temporary files in such a wrong places, that you are forced to assume root privilege, just to use the printer. Another fact you forget, is that Windows relies on the ability for a program to surreptitiously install stuff without the knowledge of the user. Shareware does it, to prevent you from installing again. Microsoft themselves need it all the time and DRM is simply based on it. The user may be at fault, but certainly not through his own negligence. His true mistake is to trust Microsoft and proprietary vendors, who have encouraged and even required this behaviour in order to take advantage from it to the point that they even brought UCITA along, which would give them the legal permission to disable software remotely. Insidiously hiding the facts and what is really running on the computer is a way of life for Microsoft and its minions. The user is simply being misled.

    1. Re:Windows users more negligent? No. by tomstdenis · · Score: 1

      True enough.

      Actually what you delineated are symptoms of greater problems. The drivers and such are normally half-hazardly written by code monkey dropouts from IT college [or in foreign countries by their own dime-a-dozen-I-know-how-to-use-a-compiler junkies]. They're probably not aware of privileges in Windows let alone why they are important to work with.

      That being said you could always return the defective printer on grounds that it will not work with a *properly* setup windows install. Similar for DRM. If enough people stopped using WMP9 [et al.] on grounds that they couldn't use it via a non-root user I bet MS would change [or have you killed and replaced with a kinder more MS friendlier copy of yourself].

      However, that will never happend. People seem to shrug off most MS transgressions as "this is the way it probably is supposed to be."

      Shame shame shame.

      --
      Someday, I'll have a real sig.
    2. Re:Windows users more negligent? No. by millenium · · Score: 1

      Users won't take action and move to more secure systems, unless they realize that 1. insecurity is a builtin feature in Windows. 2. Microsoft requires their systems to be insecure. 3. they experience serious problems because of it.

      I see corporate users understand this quicklier and take action quicklier. The home user, however ... he is simply not sufficiently knowledgeable on these issues; and the press that caters for them and that should explain this to them, is under control of Microsoft and their minions.

      The Free software community somehow does manage to reach the general public, but not as easily as M$. Money *is* a factor in marketing success/failure.

  52. From a Kinko's employee by catfishmonkey · · Score: 5, Interesting

    I'm a manager at Kinko's.
    You really would be shocked to see the kind of stuff people leave behind on the hard disks and in the copy machines. At least a dozen I.D. cards, birth certificates, credit cards, confidential company files, etc.. are left every day.
    Just yesterday a customer came in and asked if we'd found her credit card. She said she'd left it in the copy machine a week ago and just noticed it gone. We couldn't find it and told her she'd probably wanna go ahead and cancel the damn thing. She replied, "nahh... too much trouble.. it'll turn up someplace".

    What a world.

    --
    The horse is dead. Either fuck it or walk away, but please stop beating it.
  53. USB even better by FreeUser · · Score: 1

    Magnetic stripe readers are now quite common and could be installed on public terminals at minimal expense. Probably the most significant barrier to their widespread adoption is the lack of standard protocols and software packages.

    USB is even more ubiquitous. Almost all (if not in fact all) new hardware comes with USB, and all modern operating systems support it. It is cross platform, accessible to GNU/Linux, OS X, and even that other obscure operating system from Redmond, WA.

    Banks have to provide their customers with credit cards anyway. Why not a small memory chip, insertable into any USB card reader? Indeed, if they use an already widespread standard, the only cost will be installing the actual USB readers ... something a number of PCs, USB printers, etc. already provide, and something public terminals could add at minimal expense.

    No need to rewrite any software, other than the authentication routines at the server end.

    --
    The Future of Human Evolution: Autonomy
  54. Re:Rather by the people who love freedom by Anonymous Coward · · Score: 0

    The haberdasher called. Your new tin-foil hat is ready.

    The US more totalitarian than China? Maybe with respect to foreign policy, but you have quite a case to make with respect to domestic matters. I am no lover of the DMCA, or the way Congressmen like Berman fawn over the RIAA/MPAA, but that is a far cry from life in the PRC.

  55. Not just in the U.S. by catfishmonkey · · Score: 1

    While the majority of Kinko's stores do reside in the U.S. there are Kinko's stores in other countries too. China, Korea, Japan, UK, Netherlands, and Australia are a couple of the other countries that come to mind.
    Kinko's is just a copy shop that happens to have publically accessible computer terminals.

    --
    The horse is dead. Either fuck it or walk away, but please stop beating it.
  56. One Time Passwords by pyite · · Score: 2, Informative

    Ah, thank goodness for one time passwords. For work, I have what we call an 'Enigma' which is a little device that you enter a PIN into and it spits out an 8 character password for you to log in with. Enter a wrong PIN three times and you get locked out of the Enigma. It's great because between SSH or SSL web sites and one time passwords, you don't need to worry about people key logging, sniffing, or even looking over your shoulder while typing in a password. The only problem is I basically bring mine wherever I go, should I need to login.

    --

    "Nature doesn't care how smart you are. You can still be wrong." - Richard Feynman

    1. Re:One Time Passwords by TimeZone · · Score: 1
      Sounds like the RSA secure-ID keys that many gov't agencies / labs use. There are a couple of versions, one like you describe that relies on a PIN, and another that just generates a new code every 60 seconds, so you just look at it when you want to log in and use the password displayed on it. (Physically, the things are like little keyfobs with lcd displays on them.) These hw tokens are about the best login methods I've seen.

      TimeZone

    2. Re:One Time Passwords by badzilla · · Score: 1

      There is still a major security hazard. Suppose the public PC that you use is compromised by a bad guy, OK so his sniffing your one-time-password is pretty useless to him. However, the bad guy can still sniff the data you key into your SSH sesssion.

      Worse, he can insert his own keystrokes into your session! How about he inserts "rm -rf *" for example?

      --
      "Don't belong. Never join. Think for yourself. Peace." V.Stone, Microsoft Corporation
    3. Re:One Time Passwords by pyite · · Score: 1

      Yea, we use ones made by Secure Computing: http://www.securecomputing.com/index.cfm?sKey=643

      --

      "Nature doesn't care how smart you are. You can still be wrong." - Richard Feynman

    4. Re:One Time Passwords by FunkSoulBrother · · Score: 1

      What happens if someone gets your PIN?

    5. Re:One Time Passwords by odin53 · · Score: 1

      Sounds like the RSA secure-ID keys that many gov't agencies / labs use.

      Not just agencies and labs; most big companies use them. They're definitely pretty cool. Older RSA secure-IDs used to be credit card sized (Although a bit more than twice as thick); people would just stick them in their wallets.

  57. Re:Passwords are an obsolete form of authenticatio by fyonn · · Score: 1

    well, people who have experimented with that kind of thing (buying smartcard writers to play with security stuff) have been sent letters demanding $3500 and the kit by directtv haven't they? might be considered a bit off putting to some.

    dave

  58. Hmmm by r00k123 · · Score: 1, Funny
    Public terminals are insecure?!?

    In other news:

    • The Sky is Blue!
    • The Earth rotates around the Sun!
    • I will never sleep with Natalie Portman.
    1. Re:Hmmm by Rorgg · · Score: 1
      The Earth revolves around the Sun.
      The Earth rotates about its axis.

      Oops!

  59. Reordering the string by G4from128k · · Score: 1

    Where do you get the 30 second figure? Reordering the username and password is potentially NP-hard (in reality humans are none too random, so many permutations of the string are highly unlikely). A 20 character combined username and password string has over 10^18 (=20!) possible entry permutations. Even if you can discriminate between chars entered into the two fields, you still have 10^13 (=10!^2) possibilities. Again, if I where exploiting the output of a keylogger, I would take the easy-to-use cleartext entries and disregard any harder-to-decode entries.

    BTW, your suggestion to copy-paste chars from the page is ingenious. Thanks!

    --
    Two wrongs don't make a right, but three lefts do.
  60. Kinko's Security by stinkydog · · Score: 4, Insightful

    I have used a Kinkos machine in Columbus Ohio (near Ohio State) and here is what I found:

    1. Windows 2000 with the user logged in as poweruser or administrator.
    2. Pop up software installed (unknown spyware).
    3. I could not find a USB port so I stood up and moved the PC and plugged in in the back. No comment from staff.

    The only "security" I saw was protecting the billing app.

    SD

    --
    âoeWho knew something as harmless as willful ignorance could end up having real consequences?â
    1. Re:Kinko's Security by Anonymous Coward · · Score: 0

      Yes, and I now have your passwords. Would you like me to have the 48" screen or the 60" screen HDTV?

  61. End to end security by asmithmd1 · · Score: 1

    Can anybody think up a way to use inherently untrustworthy public terminals in a trusted matter? How can you make the terminal transport sensitive data in a secured way?
    That is easy, just make sure the data is encrypted as it leaves your fingertips

    1. Re:End to end security by teqo · · Score: 1

      Easy, yes, but not truely practical I suppose...

  62. Did you forget? by Montgomery+Burns+III · · Score: 1
    But don't forget about Bob.

    Some would say that the Bob attack launched by M$ was one of the most damaging ever ;-)
    --

    'ta
  63. Re:Passwords are an obsolete form of authenticatio by GnuPengwyn · · Score: 1

    Seriously, magnetic readers are not going to be any better security. It may be a "practical" alternative but it will never come close to smart cards. (Ever check out all that Gold in them?) And the bad part about the smart cards is that if you loose that card you are 100% screwed if someone "finds" and abuses it. Perhaps at that point, you would be forced to trade in your smartcard on a rope for some soap on a rope. (if you catch my drift)

    Also Kinkos, a great place to leave something stupid like a briefcase, or even a wallet laying around, your busy working on something and you simply forget.

    better security is a smart card embeded in side of your head, but even then someone will figure out how to crack into it. ;o)

    --
    Love Music? Got a Band? Are you a Label? http://garageradio.com
  64. Clueless users by Registered+Coward+v2 · · Score: 1

    Delta, in their airport clubs, installed PCs with internet connectivity. After seeing what people leave there (private letters, still logged on to email or other web sites, even 3.5 floppies with files), I'm not surprised that this sort of stuff happens, but that more people haven't been screwed by their own stupidity.

    Of course, this is not a new phenomena - when the first paper tape terminals were rolled out, people through printouts with all sorts of info intio the trash. It was the trash, and who digs into trash anyway?
    For some reason, people think that because they are familar with a certain technology that it is secure.

    --
    I'm a consultant - I convert gibberish into cash-flow.
  65. Re:Rather by the people who love freedom by Anonymous Coward · · Score: 0
    The US more totalitarian than China? Maybe with respect to foreign policy

    go look up the definition of "totalitarian", then come back and explain in what way the US is "totalitarian". make reference to the chinese subjugation of Tibet, please.

  66. BIOS passwords by Anonymous Coward · · Score: 0

    Isn't it still easy to get the BIOS passwords that the manufacturers use? This is just an example.

    1. Re:BIOS passwords by MImeKillEr · · Score: 1

      Ahh, but some PCs require a jumper to be moved to reset the BIOS password.

      And you can get case locks pretty much anywhere.

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
  67. solution: one-time passwords by 73939133 · · Score: 2, Informative

    The solution to this problem is well-known: use one-time passwords. You can travel with a printed list of passwords, each to be used only once. There are probably some packages for Linux that support this.

    A more sophisticated version are challenge-response systems or time-based systems like SecurID, but they require extra hardware and don't give you any extra security.

  68. Bad Astronomy on /. by HarveyBirdman · · Score: 1
    The Sky is Blue!

    If you ignore sunrise, sunset and night.

    The Earth rotates around the Sun!

    Actually, it revolves around a common center of gravity with the Sun, and that's ignoring the other planets for the moment.

    I will never sleep with Natalie Portman.

    Is this a prediction or statement of desire should the oppurtunity arise?

    --
    --- Ban humanity.
  69. Ah school by t_allardyce · · Score: 1

    Ah, kinda reminds you of school, with the script kiddies who installed keyloggers and harvested hotmail passwords, those were the days (not that i had anything to do with it ofcourse...)

    --
    This comment does not represent the views or opinions of the user.
  70. Copy and paste from websites the letters you need by Anonymous Coward · · Score: 0

    Copy the letters from various news websites (out of order if you wish). Of course, you could end the process of the key logger. The news websites chanfge content alot - a forum website would be good for this too. Of course people could just walk in to your bank and claim to be you these days.

  71. Re:Copy and paste from websites the letters you ne by Anonymous Coward · · Score: 0

    Even better, use a random password generator several times.

  72. Re:Passwords are an obsolete form of authenticatio by Jester99 · · Score: 1

    The most practical alternative at the present time appears to be use of a magnetic stripe card in addition to the password, similar to the authentication process for an ATM

    Please explain to me how this is better security.

    Currently, I type a series of numbers (for all intents and purposes, a password is a series of numbers) into the keyboard, it goes down a wire, and into the computer. A USB dongle attached to the end of the wire may surreptitiously record all the numbers I typed in. This lets someone scan my password and use it themselves.

    You propose that I do the above, but have a little box attached to the computer through a second wire. When I swipe a card through the box, a series of numbers are shot down to the computer through the wire. I fail to see how this couldn't be logged.

    Hell, it wouldn't even have to be a USB dongle. What's to stop someone from switching a legit card reader with one with a memory chip inside? Then you couldn't even peek behind the PC and see if there was a logging device attached.

    Card, biometrics, passwords... when it comes down to it, they're all just numbers on a wire. And no one of them is any more secure than any other.

  73. Re:Rather by the people who love freedom by mgs1000 · · Score: 1
    USA is one of most totalitarian states out there. May be even worse than China.

    Yeah.....

  74. Portman??? by kix_me · · Score: 0

    What's so wrong with her????

  75. Re:Passwords are an obsolete form of authenticatio by hackstraw · · Score: 3, Informative

    Everytime passwords get mentioned on slashdot, I say they suck with little to no moderation. Regarding the lack of standard protocols and software packages try:

    Multos
    EMV (Europay-Mastercard-Visa) Specifications
    JavaCard
    OpenCard
    PC/SC Workgroup
    Standards Committees and Standards Related to Smart Cards

    I attended the 10th annual smartcard convention in 1999, yet have not seen a smartcard outside of the places I used to work programming them. Maybe its time... The cards then were 1 or 2 dollars and the readers were about 6 or 7, hardly an expensive periferal on your computer.

    Let me reiterate. Passwords have nothing to do with authentication, they only say that someone knows your password. Even having a magstripe card at least says that you know a password and were able to obtain phyisical access to the card. The best is a biometric reader with a smartcard. I think bioreaders are about 50 dollars.

  76. Tinfoil Hat Linux by mikeee · · Score: 3, Interesting

    Tinfoil Hat Linux is designed for just such a case. Boots of a CD-ROM, randomized keyboard for password entry, tempest-resistant fonts, PGP encryption and decryption (also of random files, in the background, to thwart timing attacks), and in a pinch "output console text to keyboard LEDs in morse code" mode.

    1. Re:Tinfoil Hat Linux by skookum · · Score: 1
  77. Public Terminal by Anonymous Coward · · Score: 0


    Sounds like a good market for Larry Ellison's old network computer, one that's completely hardwired to boot into a browser, nothing else, no chance to load stealthware of any sort, no cookies, etc.

    One could sell a lot of these after incidents like this become more common place.

  78. Now, how many of you... by ece · · Score: 1

    ...went and changed ALL their password out of paranoia?

    1. Re:Now, how many of you... by MagicBox · · Score: 0

      Funny you mentioned that? How come it says I cannot change any of my passwords, or "The password you entered is incorrect". Should I be concerned?

      --

      The phaomnneil pweor of the hmuan mnid. Fcuknig amzanig eh!
  79. Two things: by SPYvSPY · · Score: 1

    1. Did you actually type anything sensitive into a kinko's machine? If so, I hope it was in order to access the us.gov's ICBM systems. Otherwise, shame on you.

    2. There is no "N. 7th" in Manhattan. It's either 7th Avenue, or it's E./W. 7th Street.

  80. S/Key OTP by mackman · · Score: 3, Interesting

    After standing at the pulic terminals at a security conference and thinking to myself, "I must be an idiot for typing my password into these", I investigated some one time password (OTP) alternatives. Back in the telnet days, people used S/Key to keep from sending re-usable passwords in the clear. Basically, it sends you a challenge, you type it and your password into your Palm, and type the generated one time password into the computer. If you're Palm-less or lazy, you can print a sheet of your next 100 OTPs and keep it in your wallet. If your wallet gets stolen, just login to your box and you can invalidate those 100 passwords and print a new sheet. It's a lot easier than reporting your credit cards stolen.

  81. Re:Figures by Anonymous Coward · · Score: 0

    You sir are a shining beacon of the human spirit. If only we had more people like you in power, we could finally nuke all those damn Middle Easterners off the map. God bless you, you righteous Christian saviour!

  82. Totally legal by nurb432 · · Score: 1

    The goverment can monitor ANYTHING they please with no warrant, if its under the guise of 'national security'. ( or anything, for any reason, if they have a warrant )

    If you have to ask 'is it already happening' then you are in for a mighty rude awakening.

    --
    ---- Booth was a patriot ----
  83. You needed what? by Anonymous Coward · · Score: 0

    Why'd ya need a key logger in school? Every password was either drug-related, sex-related, or the name of a sports team. :p

    Unless you meant college, then every password was either drug-related, sex-related, the name of a sports team, or an obscure science-fiction/anime reference.

  84. Re:Rather by the people who love freedom by Anonymous Coward · · Score: 0

    It's easy to overlook the obvious when you live there.

  85. So, you bring your own laptop into Kinko's... by ScuzzyTerminator · · Score: 1
    Kinkos' here allow you to connect your own laptop for internet access and printing. They convieniently provide floppy's with drivers for their printers, sitting out on the tables.

    Anyone could infect these floppys. Who would be dumb enough to install from them?

    1. Re:So, you bring your own laptop into Kinko's... by wn6rch · · Score: 1

      Suppose you bro't a KNOPPIX cd and used it to access? Would this enable use, and would it be acceptable to the owner or trustee of the computer you want ot use? It would probably work well in some cases. What are the advantages and disadvantages to the K'cd?

  86. Whew! by carrier+lost · · Score: 1

    The GoToMyPC subscriber was home at the time and suddenly saw the cursor on his computer move around and files open as if by themselves.

    Thank God he was using Windows!

    MjM

  87. Security through Obscurity by Caharin · · Score: 2, Funny

    Quote from article:
    Kinko's spokeswoman Maggie Thill said the company takes security seriously and believes it has "succeeded in making a similar attack extremely difficult in the future." She would not provide details, saying that to do so could make systems less secure.

    Security through obscurity- my favorite.

    --
    By reading this sig, you agree to be bound by all terms and conditions I choose.
    1. Re:Security through Obscurity by Anonymous Coward · · Score: 0

      All security is through obscurity dumbass.

  88. Re:Passwords are an obsolete form of authenticatio by Retired+Replicant · · Score: 1

    Yes, but wouldn't this mean every privately-owned PC would also have to be fitted with a magnetic stripe reader so that we could all log in to our PCs and our various online accounts? That would take years to roll out. Also, couldn't the bits flowing out of the magnetic stripe reader be captured the same as a keylogger program captures keystrokes? Or do they work the opposite way (i.e. the PIN/password is sent from the keyboard/PC to the magstripe reader, which then authenticates the PIN/password against the info on the card, and then just reports an encrypted result code back to the system, which decrypts the result code into basically either a thumbs up or thumbs down). I have seen reports that criminals already use small portable card readers to steal magstripe information from credit cards and then use it to make working card duplicates.

  89. Way tototally defeat keylogges by brunes69 · · Score: 1

    I cam eup with this scheme a while ago, not sure if it would work but its interesting.

    1. Make a personal website with CGI/PHP/ASP/Whatevrer. Install a big image map form onto it

    2. Make a CGI app that generates an image of a `10x10 grid with alphanumeric chars. The positions of the chars on the grid should be random.

    3. What you do is this : The grid is returned as the imagemap. Your CGI cript detects where in the grid you clicked on the map. As you click on the grid, the form is submitted, and the next time the page comes up the number you clicked is tacked onto the page inside a password text box ( a text box with *** ).

    So basically you click out the password on this random imagemap. Then when the password is done, you highlight it, CTRL+C, CTRL+V into whereever it goes.

    This should defeat any but the most complex keylogger. Keyboard grabbing does nothing, since there are no kepresses involved in generating your password via this method. Also, capturing the mouse clicks is useless, since the keypad is random.

    The only way a keylogger could get this password is if it was monitoring all password text areas for change events. I am not even sure if this is possible.

    Comments?

    1. Re:Way tototally defeat keylogges by scosol · · Score: 1

      I have a comment, it's already been done:

      https://www.e-gold.com/acct/login.html

      Click the little "SRK" button next to the passphrase entry box...

      --
      I browse at +5 Flamebait- moderation for all or moderation for none.
  90. Re:root permissions? - not with hardware solutions by leeet · · Score: 1

    You can hook a key logger on the ps2 port. Thinkgeek or Compgeek sells them...

    --
    -- Leeeter than leet
  91. Another Risk by Anonymous Coward · · Score: 0

    That might stop keystroke loggers, except it would make old-fashioned shoulder surfing (looking over someone's shoulder while typing a PIN) WAY easier.

  92. This has been said over and over but... by leeet · · Score: 1

    Can't help it...

    Users are idiots. They need to be informed somehow. Who's at fault here? I think it's the user. If you buy a car and drive in the lake pretending you didn't know it would sink, well too bad, you lost your car. If you spill coffee on you well it's your...err.. no it's McDonalds fault for not telling you that coffee *IS* hot.

    I mean, come on, this screams 100% idiocy. Why on earth would you do sensitive stuff on a public terminal is beyond me. Why not pay your bills using a credit card and using transparent enveloppes?

    --
    -- Leeeter than leet
  93. Put him away for a LONG time by Anonymous Coward · · Score: 0

    This kind of fraud needs to be dealt with very harshly. I hope he gets 20 years. Scams involving stolen $$ and identity theft are rampant today. So maybe your nearest script kiddie (read uppermiddle class spoiled brat with nothing to do on his summer evenings except wank off and steal peoples passwords)will think twice before hurting others.

    I'm sorry, but spammers, scammers, keyloggers, virus writers should just come to my house hog tied so i can KICK THE LIVING SHIT OUT OF THEM. Fuck them for being the spoiled pricks they are!

  94. OTP by srichman · · Score: 1
    GoToMyPC now supports one-time passwords, so their users now have no excuse if they get their passwords sniffed on public terminals.

    By the way, you all should be using one-time passwords on public terminals, too. If you run Linux, install the S/Key PAM module. FreeBSD supports OTPs out of the box.

  95. Re:Rather by the people who love freedom by Joey+Vegetables · · Score: 1

    At present, most would rate the U.S. as being more free and therefore less totalitarian than China.

    However, anyone with even slight familiarity with both places would note that China is rapidly becoming more free, while the U.S. is rapidly becoming less free.

    If these trends continue, it will not take a very long time before the Chinese are more free than we are in the U.S.

  96. Re:Passwords are an obsolete form of authenticatio by brakk · · Score: 1

    "the mag stripe reader just piggybacks onto the keyboard"

    That's why they wouldn't be secure either. All the reader does is read the data off the card and enter it in a text field. That's why it piggybacks on the keyboard and why a keylogger could log it too.

  97. Re:Passwords are an obsolete form of authenticatio by brakk · · Score: 1

    "Woman-in-the-Middle"

    I think I saw a video of that one time.

  98. Re:Rather by the people who love freedom by Anonymous Coward · · Score: 0

    If these trends continue, it will not take a very long time before the Chinese are more free than we are in the U.S.
    I don't know how many chinese people you know (from china that is), but from what I hear it would take a long time indeed (maybe if you leave the very out we can agree) before China is more free than the U.S.

  99. Re:Passwords are an obsolete form of authenticatio by Chanc_Gorkon · · Score: 1

    Yes this is true......unless the stripe reader has any sort of logic to it. It could encrypt the sequence and driver software could decrypt it. Then again, this points out why PHYSICAL security is as important as software/OS level security....IE you have these suckers inaccessible and keep them OFF the internet.

    --

    Gorkman

  100. Don't use Kinko's machines... use your own! by gregwbrooks · · Score: 3, Interesting
    Gotta agree that using any of the public machines at Kinko's is a fool's errand. OTOH, if you drag your laptop in, many of them have "laptop printing stations" with DHCP and a pipe out to the Internet.

    In a Kinko's that doesn't have laptop stations? You can usually unhook the ethernet cable from one of their pay-for-use machines and use the connection yourself for no charge, as long as it's not busy.

    Why would anyone bother? Well, it's a (relatively) fast connection, and an IP address no one can trace back to you because you didn't pay for it and all the cameras at Kinko's (last time I checked) are pointed at the registers rather than the computers.

    I'd think the warez/Kazaa/terrorist crowds would find that plenty useful.

    --


    "It was a summer's tale: Just a boy, his Linux, and a head full of dreams..."
  101. Re:Rather by the people who love freedom by Anonymous Coward · · Score: 0

    How can you justify the actions of a thief? Are you a hacker as well that likes to steal bank accounts? The USA is the best country to live in, whether you think so or not. YOU have much more freedom here than any other country. Thiefs in other countries would not do jail time, they would be DEAD! So go smoke your crack pipe.

  102. Hardware available at ThinkGeek! by RobertB-DC · · Score: 1
    Interestingly, when I clicked on the ThinkGeek banner ad (banner ads work, IF they're relevant to me), I saw this:
    ThinkGeek :: Key Katcher

    This is a device that can be connected to a keyboard to record all keystrokes. It has a changeable password, keyword search, enable/disable option, and stores URLs. Records more than 130,000 keystrokes and does not require any software. [...]

    Key Katcher plugs in between your keyboard and your computer. A microcontroller interprets the data, and stores information in the non-volatile memory (which retains the information even when there is a loss of power.) This means that the Key Katcher device can be unplugged, and the information will not be lost.

    To access the recorded data, you simply type your password in a text editor and the Key Katcher comes to life. A menu is displayed with options to erase data, view data, search data for keywords, change password, or disable the device.
    As long as you're going to hack Kinko's, why not support a Slashdot sponsor in the process! Here's the link: ThinkGeek :: Key Katcher. Be sure to click from here, so they'll see the Slashdot HTTP-REFERER.
    --
    Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
  103. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  104. Re:Rather by the people who love freedom by asscroft · · Score: 1

    This is why in an earlier rant about the DMCA I said that it was driving Tech out of the US. There are lots of conventions that will not meet in the US anymore. There is real science at stake here, and it's terrriibbbble to think the US is the place people are afraid to enter for fear that they won't be able to return. That used to be the USSR and East Germany and China and all those other countries. Now it's the US. Wonderful. I'm damn proud to be an American somtimes, and then other times I'm truly ashamed. That's right, I said it. Bite me if you don't like it. We're great, but we ain't perfect and we can be better. The DMCA is anti-constitutional and the Constitution (no, not hollywood of levis) is what makes America any better than the soviet union. make unconstitutional laws and you're much more anti-american than any foreigner.

    --
    because I have been enjoined by this Holy Office to abandon the false opinion which maintains that the Sun is the centre
  105. Re:Rather by the people who love freedom by CrazyGringo · · Score: 0

    If you were to put the US at its most free, and set that as benchmark 100, and the RPC and it's least free, set that as 0. Then you could say that the US is at least a 95 and the RPC is a 10. We still have protection from arbitrary arrest, freedom to denounce the government, visit redlobster.com, etc. Oh, and my government, unlike many in Europe, doesn't require me to print, at my own cost, a response to a statement I have made. And it's nearly impossible for me to be succesfully sued for libel. The corporations may have a bit too much power in the US ATM, but the McLibel fiasco could not have happened here because of our brilliant libel laws. And if you think Russia has a free media, think again. Their constitution may guarantee it, but Putin does not have any respect for that document. Free media in Russia is being stamped out at a frightening pace. And a free media is a necessary component of real democracy.

  106. It's true.... by ziggy_zero · · Score: 1

    ...public terminals are the worst. I would know, I'm a keylogger fiend myself. Although I prefer hardware keyloggers, those are oh so much sneakier and James Bond-ish. Though they have their drawbacks - you need to have physical access to the machine at least twice, and they cost money (around 50 a pop). But the information you can gather with one of those makes them worth a lot more then their weight in gold.

    (Oh, but don't worry, I'm actually not malicious, although I easily could be. I just like have fun and wreak havoc, nothing serious like credit card fraud. I don't really consider myself a hacker/cracker or anything, just some punk kid having some fun.)

    --
    I belong to the ______ generation.
    1. Re:It's true.... by Anonymous Coward · · Score: 0

      just some punk kid having some fun

      Time to grow up

  107. Web site owners: use LoginGuardian by Anonymous Coward · · Score: 0
    Anyone else seen this technique to thwart keyloggers?

    Check it out. Cool idea.

    LoginGuardian is a simple javascript utility you insert in your login page to protect your site's visitors from keyloggers.

  108. A worse fate by Anonymous Coward · · Score: 0

    "Sometimes there's even sneakier things than just stealing one's cookies."

    Yeah, they could also jack your karma.

  109. Those Who Do Not Know History by peccary · · Score: 1

    This is precisely the problem which MIT solved in their public access labs by inventing Project Athena.

    TWENTY GODDAMNED YEARS AGO!

    Kerberos, remember? All that good stuff? Because

    YOU CAN'T TRUST THE SOFTWARE ON PUBLIC ACCESS SYSTEMS

    (it was presumed that you could trust the hardware because the labs were monitored for tampering)

  110. OSDN keystroke logger by RedSynapse · · Score: 1
    The real problem is the unscrupulous purveyors of these devices who make them available to anyone, like for examaple, the OSDN network, parent company of slashdot.

    :)

  111. kodak picture maker history by rottcodd · · Score: 2, Interesting

    This isn't exactly the same thing, but I was using a Kodak Picture Maker kiosk the other day- and it had a history button! I saw the pictures I had just printed, the pictures my brother-in-law had printed a couple hours before, and somebody's wedding photo.

    There was an option for deleting the pictures (which I did, even the wedding photo) but I had had no idea that the stuff was there in the first place. That's a bad feature... I'll still use the kiosks, though-- the pictures turn out much nicer than any inkjet.

  112. I knew a Frys employee who thought your way by Anonymous Coward · · Score: 1, Insightful

    (this was pre-boom)

    He'd moved out here thinking that working in Frys would be a good place to make connections and learn tech skills. He found out Frys treats their employees like dirt, there's no reward to knowing your job, and if you are capable of answering customer questions, there were other places which would pay you more, so why not work there?

    So what you end up with is people who don't have the skills to work anywhere better-paying. It's different now - it's amazing how many people at Frys know what they're selling - but it won't last.

    (And it's stupid on Frys part too - how often back then did you see a trainee-cashier with a trainer right behind him - did it not occur to them that if they paid better, they could keep their cashiers beyond the training period, and only have to pay one person instead of two?)

  113. one-time passwords by firewood · · Score: 1

    Keystroke loggers are easily defeated by the use of one-time passwords. Just carry an s-key app on your palmpilot. Or even a paper list of encrypted OTP's in your wallet (someone would have to both steal your wallet and keylog your decode key).

  114. sky is actually violet by Anonymous Coward · · Score: 0

    Actually, violet has the shortest wavelength of all colors, and the shorter the wavelength, the more the color gets scattered across the sky. Violet is scattered more than blue light. However, our eyes are much more sensitive to see blue than violet, therefore we see the sky as blue.

  115. Who did he call? by PCM2 · · Score: 2, Interesting
    The person who's accounts were being accessed happened to be at home at the time that Jiang used his/her account and immediatly knew that someone had gained access through the GoToMyPC service and contacted the authorities.
    I'll bite -- who are these "authorities"? Just curious ... so here I am, sitting at home in front of my computer, I've got my bag of corn nuts on one side and my 40 oz. of Olde English 800 on the other ... and my cursor starts moving by itself. OK, I establish that somebody is using my computer via GoToPC (I've never used this software, not really sure how it works) -- who do I call?

    I'm really curious, probably mostly because I come from San Francisco, where if you call the cops and tell them there's been a car accident, they won't come unless you tell them someone's been injured.

    --
    Breakfast served all day!
  116. Same happens at corporations -- Scary by Anonymous Coward · · Score: 0
    I ran a pretty large (1/2 million/month) e-commerce site, and had one of my customers had a similar problem.

    His employer at work had installed keystroke loggers on the corporate equipment, and one of them logged all the keystrokes of a purchase he made at Amazon.com.

    Unfortunatelly these keystroke-logs weren't kept secure, and someone had apparently stolen these logs and sold the credit card info to thieves.

    He didn't find out about the logging until he worked with IT to find out how his credit card number might have been compromised!

  117. Re:Passwords are an obsolete form of authenticatio by retneprac · · Score: 1

    Untill someone comes up with a cardswipe-trapper.

  118. Listen to C3P0... by BubbaFett · · Score: 1

    "R2D2, you know better than to trust a strange computer!"

  119. Re:Rather by the people who love freedom by nyseal · · Score: 1

    Ignorance of the law is not an excuse; in ANY country. If I (an American) go to China and key a few cars, the law of that country demands I get caned. I can't expect to get a slap on the wrist and a $20 fine just because I'm an American. The law(s) may be different but the concept is the same: if common sense dictates your actions are wrong, there's probably a law against it. How much risk would YOU be willing to take in a foreign country?

    --
    [SIG] Remember Mattel handheld games?
  120. Better idea by Anonymous Coward · · Score: 0

    Better idea: copy and paste characters to use in your username and password.

  121. Ever Heard of Google? by Anonymous Coward · · Score: 0

    You fucking faggot.

  122. Ok, I'll bite... by Anonymous Coward · · Score: 0

    Ok you have address, SSN of John Doe. You open up a Bank of America (BoA) account in his name.

    Big deal. Now what? Transfer $1000 from Wells Fargo to BoA?? I think he'd notice that, and call up BoA and find out the fake account. Then BoA checks security tapes and you're arrested.

    Let's say you're daring. Sign up for a new credit card using John Doe's SSN and address. What then? You have to have a phone number so the CC company can call you and you have to call them to verify if they actually send the card and you intercept it in John Doe's email.

    So what phone to you use? You're screwed because the companies have logs of phones use so you can't use your cell phone or home phone.

    So tell me what's so important about having someone's SSN and address??

  123. Re:Rather by the people who love freedom by instarx · · Score: 1

    If you were to put the US at its most free, and set that as benchmark 100, and the RPC and it's least free, set that as 0. Then you could say that the US is at least a 95 and the RPC is a 10.

    If you put the US at 100 and PRC at 0 then the US is 100 and PRC is 0. But you made these numbers up anyway so they mean nothing. The statement of the previous poster that the US is getting more totalitarian and the PRC is getting less totaliatrian is very true.

    We still have protection from arbitrary arrest

    Bzzzzzt! Wrong! We USED to have freedom from arbitrary arrest. These days the government can and does detain people indefinately without charges and without access to attorneys or family. The governemt frequently will not even tell the families the person is being held. There is no evidence, only a "suspicion". There are secret trials where neither the defendants nor their defense attorneys are able to see the evidence against them, and the defendants are not able to face their accusers as guaranteed in the Constitution. If the government gets a judge who demands the defendants get their Consitutional rights the government drops the charges, calls them an enemy combatant, and holds a secret military tribunal where defendants have no constitutional rights at all.

    I used to be proud of America, but now we are a nation that tortures its prisoners, calling them enemy combatants and denying them any rights. Think I am making this up? US authorities frequently deprive prisoners of sleep for days, shine bright lights in their eyes, hang them from hooks so they have to stand on their toes for hours, and keep them in solitary confinement for weeks (the infamous prison camp "cooler").

    And don't even get me started on the blood, electric shock, and screaming kind of torture. Maybe our people don't hold the knife, but they hand over the suspect to countries that will do it willingly and then use the information gained. How is that better? Why do you think so many prisners are being held at "an undisclosed location overseas"?

    Are you aware that the government just declared that Guantanamo Bay Naval Base is not American soil, and as a result US laws do not apply? As a result they are free to do whatever they want for as long as they want to the detainees held there without any nasty little legal or constitutional issues.

    Last month I saw pictures in the news of families lined up outside a US governent facility here in the US asking if their relatives were being held there by the Homeland Security department. Our great administration wouldn't even tell them yes or no. The US now has its own group of "disappeards" - citizens who just vanish off the street, kidnapped by the government and held with no charges. They call them "material witnesses", but what a crock. I was ashamed for America.

    Don't beleive me? Here are two of many references...
    http://www.jeanhay.com/COLUMNS/TROU BLING.HTM
    http://query.nytimes.com/gst/abstract.h tml?res=F50 917F8395F0C778CDDA10894DA404482

    And it's nearly impossible for me to be succesfully sued for libel....

    What about the other side of that coin...what if your reputation is destroyed? Why is it good that it is almost impossible for you to correct that wrong by suing the perpetrator for libel? Libel is the publication of false, derogatory information. Explain to me again why not being able to correct that in the courts a good thing?

    You and a lot of others need to wake up and take a hard look at the direction the Bush administration is taking this country. Most of the things I was taught in grammer school that made this country great that were GUARANTEED to us by the Constitution are now gone.

  124. Re:Rather by the people who love freedom by Vitus+Wagner · · Score: 1

    Would you like an idea, that you do something in USA
    which is perfectly legal there. Say, you buy a gun,
    and keep you in safe in you US home, than you come
    in Russia and get arrested for illegal ownership
    of firearms?

    It is exactly reverse Sklyanrov situation.

    Or say you are published some historical work,
    which is concerned origins of Muslim religion.
    Then you came to Iran and are executed for heresy.

  125. Re:Rather by the people who love freedom by Vitus+Wagner · · Score: 1

    Where you've seen thieft?

    You shouldn't believe everything which said in mass-media.

    Sklyarov did the following

    1) Investigated protection scheme of eBook and found weakness there.

    Reverse engineering and disassembling without vendor permission is explicitely allowed by Russian law in certain circumstances, for instanse when it is only way to make legally bought program to cooperate with your own program. Sklyarov case fits this description.

    2. He published information about found weakness, in the internet. This falls under freedom of speach rule, Americans are so proud of.

    It is essential to warn people who believed that eBook format would help them to protect their intellectual property (if they believe that such thing exist) that this format is worthless.

    Moreover, he warned Adobe. Adobe found it is easier to sue him for disclosing this information rather than fix the bug.

    BTW, some protection schemes used in banks are equally worthless. Banks are trying to conseal these information, because they think that fixing bugs is too expensive.

  126. Re:Rather by the people who love freedom by Anonymous Coward · · Score: 0

    Speaking of ignorance of the law....
    I dont think you know the penalty for keying cars in China.
    The place I know where that was a punishment was in Singapore.

  127. Re:Rather by the people who love freedom by nyseal · · Score: 1

    It was a theoretical......sheesh. So what IS the penalty in China?

    --
    [SIG] Remember Mattel handheld games?
  128. Re:Rather by the people who love freedom by nyseal · · Score: 1

    I don't get your point; are you suggesting that just because someone is foreign to a specified region they are exempt from the law(s) of that region?

    --
    [SIG] Remember Mattel handheld games?