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Where's Your 'D-Spot?'

John Hering writes "The battle between cellular carriers in the U.S has become especially fierce within major metropolitan areas. The focus of this battle clearly revolves around issues of quality of service (QoS). In an effort to demonstrate superior QoS, AT&T Wireless has just released the results of the Top 10 "D-Spots" in Chicago from a survey conducted online with a random sample of 520 Chicago men and women. Although AT&T touts improved coverage throughout these metropolitan areas now, the vice president of AT&T Wireless, Greg Slemons, has publicly admitted to serious problems with dropped calls. " I have yet to see really detailed coverage maps for cellular provided by the providers themselves; in cities especially a one-block difference can mean 3 bars of reception or none.

262 comments

  1. Crappy reception in my pants by penginkun · · Score: 3, Interesting

    Um...

    Anyway, I can't use my cell phone in my own house, which rules out using it as a land line replacement. I can barely get decent reception in my back yard.

    I'd rather not have the tether anyway.

    1. Re:Crappy reception in my pants by jbrocklin · · Score: 1

      Same here! We've used T-Mobile and AT&T and everytime we get a call at home, we have to go outside into the front or back yard to get a reasonable signal! I'm trying to figure out a way to get a repeater in my house....

    2. Re:Crappy reception in my pants by lessthanjakejohn · · Score: 1

      I just recently got GSM with ATT, I had TDMA with them before, and my father had Sprint.

      We are all on an ATT GSM plan now and we can't get reception anywhere. My father gets dropped calleds along the freeway on his 15 minute ride home and we can't even use out phones inside our house.

      With TDMA and CDMA we NEVER had this problem...Why did we swith again? I really want my old phone back.

    3. Re:Crappy reception in my pants by lessthanjakejohn · · Score: 1

      [i] Um...

      Anyway, I can't use my cell phone in my own house, which rules out using it as a land line replacement. I can barely get decent reception in my back yard.

      I'd rather not have the tether anyway.[/i]

      THis is not a troll... Its TRUE... Happens all the time to me

    4. Re:Crappy reception in my pants by CharAznable · · Score: 2, Funny

      Parent is a legitimate post! The moderator who modded this -1 Troll probably lives on top of the Rockefeller Center or something, where you have perfect reception for any carrier and you can pick up 40 unsecured WiFi hotspots...

      --
      The perfect sig is a lot like silence, only louder
    5. Re:Crappy reception in my pants by ahaning · · Score: 0, Offtopic
      Neat to see someone try to use BBCode on Slashdot.

      Sorry, we use real HTML tags here: < >

      To make them show up in your post, you need to use:
      &lt; &gt;
      And to make that show up rather than < and >, use the <ecode> tag.

      Of course, you could also use the "Extrans" mode, but using wacky HTML is much cooler.

      HopeThisHelps
      --
      Withdrawal before climax is very ineffective and those who try this are usually called "parents."
    6. Re:Crappy reception in my pants by Anonymous Coward · · Score: 0

      I think they didn't care for his somewhat trollish subject line.

    7. Re:Crappy reception in my pants by Anonymous Coward · · Score: 1, Insightful

      I use AT+T Wireless. I'm learning to talk fast -- most of my calls over 5 minutes get dropped. Since their "big network upgrade" -- which was merging their towers with Cingular, btw -- it has not only gotten worse, but by dialing the customer service number "611", I can only talk to Cingular and not AT+T....

      Guess I'm getting a new phone company in November. and it ain't gonna be Cingular!

    8. Re:Crappy reception in my pants by PsychoFurryEwok · · Score: 1

      My WAP often times interferes with my cellphone for some reason. At my house when the WAP is on my reception drops madly. I don't know if this affects you as well, but it might be something to look into. I've noticed that if I stand by a window when the WAP is on it gets a lot better too. I dunno, weird things, the WAP shouldn't interefere...I don't think so anyways.

  2. Up and Coming... by lindec · · Score: 5, Informative

    I have been with several wireless providers, including AT&T, Verizon and T-Mobile. From my experience so far, AT&T had the worst service of the three. T-Mobile has been growing fast, and I get amazing coverage wherever I have gone. In fact, I've actually seen the network expanding. On my annual drive from my home in California to college in Colorado, there used to be no service at all in Nevada or Wyoming. Now, I have full service on the drive through all those states. I have also found the customer service to be excellent. That's just my 2 cents on the cell phone battle... I think T-Mobile is trying very hard since they are move of an up-and-comer than a giant like AT&T.

    1. Re:Up and Coming... by Anonymous Coward · · Score: 0

      T-Mobile, AT&T and Cingular I believe have roaming contracts with each other. So you might be on a Cingular network in your own local T-Mobile coverage area.

    2. Re:Up and Coming... by skzbass · · Score: 1

      about coustomer service and T-Mobile. I have had T-Mobile for a bout a year now and also bought the Motorola V70 (the cool twisty one) well the phones a piece of shit, but thats cool, because every time i have a problem with it I can call T-mobile and tey will send me a new one. No questions asked. In fact i called yesterday to excange again and i was on the phone for a total of 3minutes and 25 seconds when i heard "I hope this one works out, its in the Mail" and thats including the stupid computer prompt in the beginning.

      --
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    3. Re:Up and Coming... by quizwedge · · Score: 5, Informative

      T-Mobile's service may be getting worse, at least in the California/Nevada region. Here's a little history.. unfortunately, I don't know dates.

      1. AT&T forms AT&T wireless
      2. AT&T spins AT&T wireless off as a stock symbol
      3. AT&T sells AT&T wireless to investors (so it is no longer part of AT&T but carries the name)
      4. Cingular buys AT&T Wireless, but not the name
      5. (in the future) AT&T will release an in-house brand of wireless known as... AT&T Wireless, but using Sprint's towers instead of the GSM towers.

      Currently all AT&T customers will be or have switched over to Cingular.

      Now for a little background on Cingular and T-Mobile. At least in California, I can use either Cingular's towers or T-Mobile's towers for free (I'm a cingular customer). This is because T-Mobile did not have any service out in CA and NV and Cingular had really bad service in NY. Now that Cingular has bought out AT&T Wireless, they could easily break the agreement with T-Mobile since AT&T has great coverage in NY. T-Mobile gets the shaft by having to either stop offering service in CA and NV or put up a lot of towers.

      --
      I have no .sig
    4. Re:Up and Coming... by LostCluster · · Score: 3, Interesting

      Where I live, Sprint used to have this territory marked on its maps as a no service zone. They've since moved into town... but are having an awfully tough time convincing people to even set foot in their stores. The impression of being a zero-service carrier in this area is just plain a hard one to shake.

      Afterall, it's hard to market an image that says "We're improving."... just saying that implies that you weren't always perfect and that you still aren't.

    5. Re:Up and Coming... by michael.creasy · · Score: 3, Informative

      Cingular are selling their CA and NY networks to T-Mobile as they don't need them now they have AT&T's network.

    6. Re:Up and Coming... by siliconwafer · · Score: 1, Interesting

      I got my first cell phone about two months ago, and I went with tmobile. What a mistake that was. The coverage in upstate New York is horrible, unless you're inside of the city limits of Buffalo or Rochester. I am now jealous of my friends, who have Verizon, and pay as much as I do and get twice the number of minutes, but more important, service wherever they go. As soon as I leave any of the major interstates, I'm out of luck and have no service.

      Fuck tmobile if you live in NY, go with Verizon or ANYONE but Tmobile. Learn from my mistake.

    7. Re:Up and Coming... by DJ-Dodger · · Score: 3, Informative

      I'll fully admit that T-Mobile coverage in Upstate NY is non-existant if you aren't on an Interstate or in Buffalo or Rochester, but what are you doing that Verizon customers have more minutes than you?

      Verizon America's Choice $39.99 400 Anytime + N&W
      T-Mobile Get More $39.99 600 Anytime + N&W
      Verizon America's Choice $59.99 800 Anytime + N&W
      T-Mobile Get More Plus $59.99 1000 Anytime + N&W

      Plus T-Mobile's Data Rates are great, their fees are low and their Customer Service is excellent. Though I realize that if coverage sucks in your area none of that really matters.

    8. Re:Up and Coming... by OneOver137 · · Score: 2, Interesting

      Sprint PCS is a terrible service if you don't live in a large metropolis or suburb. Here in the Southern Colorado area, it works well along the 25 freeway (major N-S interstate) and the 70 (major E-W, with access to the ski resorts), but venture more than 20 miles from either, and your signal strength drops to zero. I can't wait till both cellular service and boadband are orbiting high overhead and cheap enough for the average joe to afford.

    9. Re:Up and Coming... by squiggleslash · · Score: 1
      AT&T and T-Mobile both have roaming agreements with Cingular (T-Mobile's is actually quite nifty in that both operators will "appear" to be the other in areas where "the other" doesn't have a license, so the roaming's completely seamless and you wouldn't even know you're roaming (and obviously you're not billed for it), but not with one another. That is, AT&T customers can't roam on T-Mobile, and T-Mobile customers can't roam on AT&T.

      Which is a PITA. Hopefully the Cingular merger will fix that.

      --
      You are not alone. This is not normal. None of this is normal.
    10. Re:Up and Coming... by kin_korn_karn · · Score: 1

      I'm so glad that I'm not the only one that's realized this. My parents live in rural KY and on my drives back there to visit them my phone drops out for miles.
      I also lived in Co. Springs for a while and had Sprint, and the same was true then.

    11. Re:Up and Coming... by Anonymous Coward · · Score: 0

      Absolutely right. Now stay tuned. Word has it Cingular is in the works on buying T-Mobile. I smell monopoly.

    12. Re:Up and Coming... by Grrr · · Score: 1

      Agreed - fleeing AT&T after many years (when my "calling plan" ended and my bill jumped 3x in a month) I went with T-Mobile last year. They were the only ones OK with a one-year commitment.

      The free little Sony Ericsson phone does pretty well everywhere I've been - other western states, Florida, southern half of Cali - except within about 8 miles of downtown Sacramento. About half the dialing attempts never connect here. But I think it's improving - and they did install a tower or two out in the direction of Jackson, hooray. I've wondered if maybe it's the sucky phone I got for free. Here's proof, once again, that you get what you pay for ( = free camera phone), but I'm finally getting to a point where I can actually recommend T-Mobile. YMMV.

      <grrr>

  3. int sampleSize = 1 by antimatt · · Score: 2, Interesting
    that's great for people from Chicago, but I don't live there, and no one I know lives there either. it follows that not a lot of my calls involve Chicago.

    if this going to be really useful (and not just a lame showy gimmick), AT&T had better generalize these results nationwide.

  4. I can't show you my D-Spot... by macshune · · Score: 4, Funny

    But I can show you my 0-face!


    :-()

    1. Re:I can't show you my D-Spot... by jared_hanson · · Score: 1

      I noticed you used zero ( 0 ) instead of oh ( O ).

      There's some form of irony there, considering this is slashdot.

      --
      -- Fighting mediocrity one bad post at a time.
    2. Re:I can't show you my D-Spot... by Deraj+DeZine · · Score: 1

      Actually, he used two parentheses: ()

      I only replied because you stole my name. GIVE IT BACK!

      --
      True story.
    3. Re:I can't show you my D-Spot... by macshune · · Score: 1

      Good call! That was my intention:)

  5. I can't help but make a sex reference. by LordK3nn3th · · Score: 2, Funny

    Mmmm... finding the d-spot... g-spot... Gotta find that damn g-spot... er, I mean d-spot. Oh, fuck it, I'm a pervert.

    --

    ---
    Never criticize religion on Slashdot. You will be modded down for "Troll" no matter how factual it is.
  6. My worst D-spot... by Eggplant62 · · Score: 2, Interesting

    is right here in my living room. It seems that most places I go, my Nextel phone works wonderfully. Sit down on the couch and try to take a call and bye-bye little signal bars. I can move around the room and I'm still dropping off. I live in a wood-frame house so I very much doubt it's metal interfering with the signal in any way, and the living room is on the main floor.

    I don't suppose having three pc's and two laptops in a constant on state in the house along with my WAP would have anything to do with it, would it??

    1. Re:My worst D-spot... by alienw · · Score: 1

      I don't suppose having three pc's and two laptops in a constant on state in the house along with my WAP would have anything to do with it, would it??

      Umm... Guess what, that's exactly your problem. Turn off the PCs and see if it gets better. The damn things produce ridiculous amounts of interference.

    2. Re:My worst D-spot... by Blnky · · Score: 1

      Oddly enough I have a similar setup yet different results. With three pc's, two laptops, two WAP's, and a wood frame house, the only place that receives a signal is my living room. Everything else within a six mile radius is a complete black hole. So I wouldn't bank on the interference theory. Perhaps we live in opposing quantum universes? If so, stay where you are at. Everyone here thinks Microsoft produces high quality operating systems.

    3. Re:My worst D-spot... by cbreaker · · Score: 2, Interesting

      You musn't live in the Northeast, because my Nextel works about 60% of the time. There's about 4 dead spots on the 26 mile stretch of i95 between rhode island and the 128 split alone.

      But it seems that most carriers use the same towers and the same power rating, because I've had the same dead spots and coverage with three other companies as well.

      Cell phones are a pain in the ass. I am required to use it for work, and I do like having it when I'm out in case I need to call someone and ask a question. But they are just so damned frustrating.

      --
      - It's not the Macs I hate. It's Digg users. -
    4. Re:My worst D-spot... by clone22 · · Score: 1

      The problem with Nextel is that every time you walk by someone chatting walkie-talkie style on one of their phones there is this irresistable urge to shout "breaker one-nine, catch you on the flip side good buddy!!"

      --
      Ask me about my vow of silence!
    5. Re:My worst D-spot... by LaCosaNostradamus · · Score: 1

      I used to live in the Boston area, and you simply must be shitting me. Dead zones on 95 south? And with all the nerds and yuppies flying down that road at high speed (as I used to)? If what you say is true, it boggles my mind. Why do you put up with it? Eastern MA should be one of the areas in the US with the best reception, like NYC and long stretches of coastal CA.

      Of course, I've never had a cellphone, so I don't know that much about coverage experiences. Even when I was making $35/hr I could never justify the expense.

      --
      [You have a stable society when some nut guns down a schoolyard and the law doesn't change.]
  7. Old Orchard? by mazachan · · Score: 1

    I am really interested in the validity of this list, as I do have AT&T wireless. My biggest beef about this is that Old Orchard Mall is an outdoor mall and I have never had problems with dropped calls there. Places, like Rosemont convention, Gurnee Mills, Woodfield, I can understand. But if you're getting dropped calls on an outdoor mall, I think they've got bigger problems at hand.

    1. Re:Old Orchard? by Hank+Scorpio · · Score: 1
      Well, I live in Chicago, and have AT&T Wireless. I can assure you, they seem to be having major problems lately. It wouldn't surprise me at all if people are getting dropped calls at Old Orchard with AT&T. I've had calls drop while driving along Lake Shore Drive! Lake Shore Freakin' Drive! It's wide open there!

      I've been seriously thinking about switching carriers, but nobody currently can match the price plan I have (34.99 for 550 anytime minutes + free nights & weekends; nobody is offering a plan like that anymore, not even AT&T). So I've been reluctant to switch, especially when I'm not sure if any other company would be any better.

    2. Re:Old Orchard? by linux11 · · Score: 1

      Yes, a good chunk of area at Old Orchard are out in the open air. But a large percentage of the people there are indoors most of the time for half the Chicago year.

      I would also be interested in what exactly counts as a "dropped call." If I leave my ringer on while at the Old Orchard movie theater or book store and turn it off in mid-ring, does that sync up with the network as a customer initiated disconnection or does it show as a lost signal/drop call?

      Also, each of the places listed tend to have alot of equipment that give off RF noise such as wireless intercoms, security walkie-talkies, etc. For example, is the pager system at the Cheese Cake Factory working complettely withen specs or is it bleeding into bands it isn't suppose to and knocking off calls everytime a table is ready?

      The horror stories I have heard about AT&T have not been about their coverage. At least coverage the issue is while the customer is in the D-spot. The point that AT&T is missing is that when they fail to associate a customer's phone with an active account or leave voice mail for an account screwed up it does not matter where the customer runs around to. And when it takes *weeks* for "customer service" to stop scape-goating on the customer's cell phone and admit that AT&T must correct the problem the customers get frustrated. When they decided to charge the full amount for the month of which the majority the customer was without service then they start considering how to get out of their "service" contract.

      Why AT&T will continue to loose customers in the thousands regardless of how much more "honest" they have gotten about D-spots is that their sales are marketting a "full featured" service. They can't continue to have support that operates under the assumption that all that needs to be provided is a "dial-tone" (cell connection) and then you can charge the full price. The dial-tone by itself is considered by most customers to be only a fraction of the "full featured" service that AT&T sales calmed they where sold. When they continue to charge full price what only part of the service is working then people feel cheated. AT&T cell service just does not work as advertized.

    3. Re:Old Orchard? by Trillian_1138 · · Score: 1

      Totaly off-topic, but I just have to bitch about "Westfield Shoppintown" to someone who knows what the hell I'm talking about.

      I mean, what the hell? It's fucking "Old Orchard." It's always been and always will BE "Old Orchard." Why pretend it's a fucking "shoppingtown?" What do you accomplish?

      Sorry, I know it's totaly OT, but the increased comercialization of something that's ALREADY COMERCIAL just bugs the hell out of me.

      -Trillian

    4. Re:Old Orchard? by Anonymous Coward · · Score: 0

      And "Westfield Shoppingtown" isn't even an American company! They're based in Sydney, Australia!

      /shops at Deer Park and Westfield Shoppingtown Hawthorne

  8. Why not do that seruvy for other areas? by Kyle+Hamilton · · Score: 1

    Why hasnt ATT and friends done this for other places like NYC, LA, and SF

    --
    Linux is like living in a teepee. No Windows, no Gates, Apache in house.
  9. Show me da money... by superpulpsicle · · Score: 1

    I swear, everytime I make an unclear phone call in a legit zone, I should be compensated somehow.

    Considering I don't live in some remote area, there is no reason why I should ever struggle with the signals. But I do?! WTF.

  10. A simple contest by Anonymous Coward · · Score: 1, Funny

    The first person to make a joke about D-Spot and putting cellphones on vibrate wins a prize!

  11. Happenstance by Anonymous Coward · · Score: 2, Insightful

    Living in Chicago it is pretty obvious that most of the major players in the cell phone market have spent quite a bit of money making sure that their networks cover the city proper, well.. properly.

    I have a sneaking suspicion that out of the top ten locations they listed as "Drop-spots" suffer from a lack of scalability in their network infastructure. During non-peak times coverage is decent over most of the locations listed in the article. O'Hare and Midway have not been terrible to me the handful of times I have flown into and out of them, and Union Station is a massive bastion of marble and steel (Chicago's commuter train yard) so I imagine that indoor coverage is quite poor there.

    This article doesn't do much to say a whole lot about anything in particular.. just a nicely wrapped AT&T pitch.

  12. Ooh, nice weasel! by mr.+methane · · Score: 4, Interesting

    A casual reader might think that AT&T turned up 400+ new cells, but a closer reading seems to indicate that it signed up 400+ new sites in your local coverage area where they will slap you with a nifty roaming charge.

  13. Coverage maps by timgoh0 · · Score: 4, Informative

    There are coverage maps for gsm readily available for various countries, including the US, at gsmworld.com

    1. Re:Coverage maps by Chris+Pimlott · · Score: 2, Informative

      I was just looking at this the other day. The maps they have are nice, but they are seperated by provider. Which means if you want to find out who has coverage of your town, you can't just click on a single map, you have to check the coverage area of each individual provider...

      It'd also be nice if the maps were a bit bigger. Still, a useful resource. Trying to find coverage maps on providers' pages is a nightmare.

  14. What a bunch of whiners... by Anonymous Coward · · Score: 0, Flamebait

    Here in Canada, a dropped call is almost unheard of in our major cities, (all 3 of them :) Understandably, the infrastructure in the US is significantly outdated compared to prettty much everywhere else in the world, but that should be no excuse for such sloppy service.

  15. Sprint PCS by CharAznable · · Score: 1

    Sprint PCS has reasonable coverage and reasonable service, although here in DC I go into roaming whenever I use the Metro..

    What bothers me the most about them is the lack of phones with Bluetooth

    --
    The perfect sig is a lot like silence, only louder
    1. Re:Sprint PCS by servoled · · Score: 2, Interesting

      I think Verizon is the only company with reception in the DC metro system, not sure if it is because of some exclusive licensing or if they are the only ones who have put up antennas there. I have Verizon and get pretty decent reception throughout my normal work commute (Blue and Orange lines), although there is one or two spots where I have dropped calls.

      --
      "I have a porkchop, you have a porkchop. I have a veal, you have a veal".
    2. Re:Sprint PCS by tklive · · Score: 1

      in tucson, I have seen my friend's sprint go on roaming...even though it is his home region....

    3. Re:Sprint PCS by baldass · · Score: 1

      I live in Oregon Hill(in richmond va) and have had great service with verizon and my motoralo 120e. My 120c worked great before that while I lived on grove down by VCU..... I cant remember the last time i dropped a call.....

    4. Re:Sprint PCS by pauljlucas · · Score: 1
      Sprint PCS has reasonable coverage and reasonable service ...
      Their pricing is terrible:
      • 100 SMS Text Messages: $5/mo. (Verizon's default is pay-per-use with no monthly charge: $0.10/send, $0.02/receive.)
      • Sprint PCS Free & Clear America: $5/mo. There is a catch: no more than half your monthly call time can be roaming or they'll terminate the service. (With Verizon, you generally don't roam.)
      • Unlimited Sprint PCS to PCS Calling: $5/mo. (Verizon has this for free on $39+/mo plans).
      • Sprint PCS Picture Mail: $5/mo. (Verizon's default is pay-per-use with no monthly charge: $0.25/send.)
      • Sprint PCS Vision Professional Pack: $15/mo (allows pictures, web access, SMS messages).
      Sprint charges you for EVERYTHING. If you use SMS, web, etc, only occasionally, it really sucks.
      --
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    5. Re:Sprint PCS by LucidityZero · · Score: 1

      For what it's worth, I live in Richmond (The Fan) and have dropped all landline service cause my cell coverage is amazing. I use Verizon.

      --
      Sig.i>
  16. Why do they need a survey? by John+Harrison · · Score: 3, Informative

    AT&T knows when their system drops a call. When I used their service a year ago they would credit you some amount for each dropped call. They could simply look at the % of calls that each tower drops. That would give them a good idea of where they need to put more towers. Of course, this would lead to them installing a tower in my house.

    1. Re:Why do they need a survey? by Chris+Pimlott · · Score: 1

      Read the article. They surveyed to find d-spots for all providers, and they are advertising that their network is much better than the rest, and that if you switch to them you won't have problems at those locations.

    2. Re:Why do they need a survey? by LostCluster · · Score: 2, Informative

      However, the cell system doesn't get any record when a person picks up their phone, and then sees "NO SERVICE" on their screen and gets upset. Dead spots aren't just about dropped calls, they're also about calls that the user wanted to make but their cell phone doesn't even get to learn about.

    3. Re:Why do they need a survey? by isoga · · Score: 1

      Also, calls can get dropped for reasons outside the provider's control - hitting a tunnel, dead batteries, powering off the phone during a call, etc

    4. Re:Why do they need a survey? by Shurhaian · · Score: 1

      The tunnel, the dead batteries, those are likely to be covered by the existing dropped call system. However, to get credit for a dropped call, you CANNOT end the call yourself(and trying to power off the phone would almost certainly do that), the other party can't hang up, and you have to call back within a minute, so it's far from a perfect system.

      --
      NB: YMMV. IANAL. Take the above with a grain of salt.
  17. living in a void by pedantic+bore · · Score: 1

    Stuff like this would be nice to know... I can see a cell tower out my window. It's less than a mile away. But when I'm at home, I get no f***ing signal! If I want to use my cell phone at home, I need to be sitting in a certain place in the living room, facing out the window that views the cell tower -- otherwise no signal. A few blocks away, the signal is clear and strong. If I'd known this, I might have rented a different apartment... Is there a reason for this kind of void? If I switch carriers, will that make any difference?

    --
    Am I part of the core demographic for Swedish Fish?
    1. Re:living in a void by Anonymous Coward · · Score: 0
      Stuff like this would be nice to know... I can see a cell tower out my window. It's less than a mile away. But when I'm at home, I get no f***ing signal!

      It's probably a tower owned by one of the other cell service companies in your area. They all have their own separate sets of antennas. In some cases, antennas from more than one company will share a tower, but it's not the norm.

      Is there a reason for this kind of void?

      Trouble will cell phones is there can be LOTS of reasons for voids and for dropped calls. It's not just a matter of signal strength from the nearest antenna. There are also issues with too much traffic in a given area (which means they run out of radio bandwidth), badly oriented antennas (they point along the ground, hopefully, but the down-tilt can be wrong), bad configuration that causes your phone to get confused and try and talk to a tower 5 miles away when there is perfectly great one 1/4 mile away, a phone that isn't capable of working on all the frequencies supported by the network, etc.

      Or, in the case of my mom's phone, the company is transitioning their network in the city where she lives from some old system (TDMA, if I recall correctly, but could be CDMA) to GSM. They are keeping the TDMA network in place for a few years to ease the transition but only doing upgrades of the GSM network. So the TDMA network never gets improved and sometimes gets worse. And my mom isn't a technophile, so she doesn't understand the situation (apparently they didn't even bother to mention it; I only found out because I called and complained on my mom's behalf!), and she is still using a TDMA phone and wondering why her coverage sucks.

  18. report = load of crap. by robdeadtech · · Score: 3, Insightful

    This is a load of crap. This just 10 extremely heavily populated places!!!!! These have to be the top 10 usage spots as well!

    from the report...
    The top ten Chicago Drop-spots include:

    1. O'Hare Airport
    2. Midway Airport
    3. Union Station
    4. Woodfield Mall
    5. Navy Pier
    6. Six Flags
    7. McCormick Place
    8. Old Orchard Mall
    9. Gurnee Mills
    10. Rosemont Convention Center

    This means one thing...

    RECEPTION ALWAYS SUCKS. We've collectively drank the "mobile Kool Aid" (And you thought mLife was just an advertising campaign) and now believe that paying 50 bucks a month for CB Radio quality reception is OK.

    So where in Chicago does reception suck?
    I can tell you everyone I most commonly drop out on:

    -S-turn on North Lake Shore Drive
    -East Wicker Park area
    -North Ravenswood/Lincoln Square area.

    --
    Heil Sig! -Rob
    1. Re:report = load of crap. by mister_jpeg · · Score: 0, Flamebait

      so you're the tard heading through the S-turn on LSD jabbering on your cell? Thanks for cutting me off this morning, bud.

      To get back on-topic, the report does suck. Union Station is mostly fucking underground, so of course there's going to be shitty cell coverage. 5 sites listed aren't even in Chicago, and the two airports? c'mon, I've never been in an airport in North America with good coverage.

      I can say that T-Mobile coverage was great for me on the near NW side. I just jumped to Cingular and it has disappointed so far. Fuzzy connections on the north side (East Village and downtown) to downright unusable on the near South Side.

      --
      -jpeg
    2. Re:report = load of crap. by Kiryat+Malachi · · Score: 1

      You forgot on Western slightly south of the brown line station - EVERY SINGLE TIME I go through that area, my call drops. Guaranteed.

      --

      ---
      Mod me down, you fucking twits. Go ahead. I dare you.
      (I read with sigs off.)
    3. Re:report = load of crap. by aussersterne · · Score: 1

      I'm in Chicago (Hyde Park). While people with other carriers can make calls even when in large buildings, I can't even make calls when I'm outside in open areas. I know I've seen people calling on the El. Me? Nope.

      And I'll know I've just managed to pick up a strong enough signal to make a call sometimes because I'll get a sudden rush of text messages and voice mail... from all the people that have been trying to contact me for the last six hours while I was off the network and didn't realize it.

      I tried three different phones (Nokia 5160, Nokia 8260, Nokia 6360) on TDMA national before they suggested a switch to GSM national. So I switched and now use a Sony/Ericsson phone. Same problems. I'll be sitting inside with no bars of signal watching people with other services talk leisurely... Or worse, I'll be standing outside with three bars of signal and still won't be able to get a call through the "network busy" problems... and then if I do, it will be dropped during the first sentence of the conversation.

      AT&T, in Chicago especially, sucks.

      --
      STOP . AMERICA . NOW
    4. Re:report = load of crap. by Anonymous Coward · · Score: 0

      Hyde Park has sucky coverage. I get NO reception indoors, and outdoors, the sound quality is comparable to a certain 8 1/2 minutes of Oval Office tapes.

    5. Re:report = load of crap. by el+bastardo · · Score: 1

      Not only are they all heavily populated spots, but they're almost all also large, steel-and-concrete structures, which doesn't make for good signal under any circumstances.

      Ironically, I've had AT&T service for close to 5 years now, and my impression is that coverage has gotten A LOT better around Chicago, especially out here in the NW burbs. Things are still a tad spotty away from the tollways, especially in Elgin, but I've had decent service in Ravenswood/Lincoln Square and Lakeview. One major factor is the phone itself; my old Nokia 8260 had lousy service across the board, my newer model is MUCH better.

    6. Re:report = load of crap. by PMuse · · Score: 1
      This is a load of crap. This just 10 extremely heavily populated places!!!!!

      Exactly. Mod parent up.

      The only thing this survey is good for is generating a list of loctions in Chicago for conducting a real survey like this. For each of the following locations, please rate:

      a. How often do you make/recieve calls in this location? (1=never, 2=less than other locations, 3=same as other locations, 4=more than other locations, 5=daily)

      b. How often do your calls drop in this location? (1=never dropped, 2=less than other locations, 3=same as other locations, 4=more than other locations, 5=almost always dropped)

      --
      "We reject as false the choice between our safety and our ideals." --The American President (20.1.2009)
    7. Re:report = load of crap. by tarpy · · Score: 1

      Totally agree. I live not even 250' from Old Orchard, and am cell-only. Never ever ever ever ever ever had a problem.

      As for the worst spot in Chicago, I nominate 294 from the Touhy Toll all six miles to the Willow Road exit, I can't get a signal for love or money.

  19. Parent not a troll by That's+Unpossible! · · Score: 1

    I have the same exact problem, with Sprint PCS in a medium-sized city in Florida.

    I have to walk outside my house to get a decent connection, and anywhere else in the city the phone seems to work great. Bizarre.

    --
    Ironically, the word ironically is often used incorrectly.
    1. Re:Parent not a troll by Minderbinder106 · · Score: 5, Informative

      Do you have a stucco exterior on your house? I had good reception with Verizon in my dad's house in Jacksonville until he had his walls stuccoed. The metal frame used to attach the stucco degrades the signal to the point where my phone is unusable inside but I get awesome reception by stepping out to the back yard.

    2. Re:Parent not a troll by zaffir · · Score: 1

      It was almost impossible to get signal in the dorm i was in my first semester in college - all of the walls were stucco. I had to move buildings at the semester, and had perfect reception in the new (to me) building made of cinder blocks.

      --
      "Upon attaching the waterblock to my penis, I began to notice that I know nothing about computers." -- JRockway
    3. Re:Parent not a troll by That's+Unpossible! · · Score: 1

      Shit... I'm not in stucco now, but I'm having a home built. Guess what the facade is made of!!! :-(

      --
      Ironically, the word ironically is often used incorrectly.
    4. Re:Parent not a troll by Herschel+Cohen · · Score: 1

      RE: Sprint in Florida

      Where in FL? I got zero reception my whole time there last summer. Nothing in Orlando, Miami, Homestead and the Keys. I just stopped turning it on for much of the trip.

      I was a bit suprised, since my previous experience was that while not great i could make calls in most metro areas along the Eastern Seaboard.

    5. Re:Parent not a troll by Meski · · Score: 1

      OffTopic, but vour sig said ... -- Repeal income taxes: let's go with a FairTax [fairtax.org]. FairTax? Aka GST aka VAT aka consumption tax. Don't believe politicians when they say this will replace existing taxes, or reduce them. It wont. It will be in *addition* to existing taxes, which they will promise to remove or reduce in the future, knowing that by then it will be forgotten, or another government's problem. (from an Aussie, where a similar GST was introduced some years ago)

  20. don't like d spots? just be like me by circletimessquare · · Score: 1

    i live in times square ;-P

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  21. "coming soon!" by SuperBanana · · Score: 1
    I have yet to see really detailed coverage maps for cellular provided by the providers themselves;

    I have yet to see coverage maps provided by the providers themselves which haven't listed the same areas as "coverage coming soon" for the last -ten years-.

    Not to mention, aren't wildly optimistic about coverage. Pretty much all of them show every major interstate as a full-service coverage area, and that's utter bullshit, even between New York and Boston on I-84/684 and the Mass Turnpike.

    1. Re:"coming soon!" by gaderson · · Score: 1

      Actuall there are very accurate coverage maps, the providers just don't want you to see them.

      --

      Some days I feel like Schrodinger's cat.

  22. Outside my mom's office by Jotaigna · · Score: 1

    It has some power lines on the very same street they have like 3 different company antennas(who makes such decisions here!!). Ill tell my mom to try and get another job since in that street i even have trouble making the car alarm thingy to work.

    Its funny though its a banking area, so many white collars are walking round the corner just to stare at their mobiles with dismay.

    --
    "The quality of life is inversely proportional to the number of keys on your keyring."
  23. My D-Spot by Halfbaked+Plan · · Score: 5, Funny

    It's portable darkness.

    My pocket-sized personal cellphone jammer is, I mean.

    It's fun to press the button and watch people STFU and drive.

    --
    resigned
    1. Re:My D-Spot by Anonymous Coward · · Score: 0

      Where do I get one?

    2. Re:My D-Spot by merdaccia · · Score: 3, Insightful
      It's fun to press the button and watch people STFU and drive.
      Don't you mean say "hello" a few times, look at their phone to see if they have signal, redial the number, wonder why they don't connect, look at the phone some more, go through a few menus to pull up a different number for the same person, try to call again, look at the phone one more time, and then maybe give up? Yeah, that makes an already bad situation much safer. It's one thing to jam the annoying bitch standing next to you in line ... but fuck with the morons on the road and you're asking to get yourself or someone else rear ended.
      --

      *blinking cursor*

    3. Re:My D-Spot by Anonymous Coward · · Score: 2, Funny

      That's probably why the guy's name is "Halfbaked Plan" :)

    4. Re:My D-Spot by Anonymous Coward · · Score: 0

      Previous Slashdot Article on cellphone jammers.

    5. Re:My D-Spot by kubrick · · Score: 2, Insightful

      It's a Darwinian thing. Maybe a Zen thing, too. If you're talking on the phone, talk on the phone. If you're driving, drive. If you mix the two, expect to get sideswiped by an eighteen-wheeler.

      --
      deus does not exist but if he does
  24. Also depends on the phone by Unregistered · · Score: 1

    on my old phone (POS Audiovox) I got awful reception, but with my Motorolla 120C I get good reception pretty much everywhere.

    1. Re:Also depends on the phone by Mr.FreakyBig · · Score: 1

      My V120C was a good phone, until I broke the fricking antenna off. It has the words lousiest antenna design, which means it breaks off regularly from normal handling, and was NOT user replacable. Now I have a LG flip phone which sucks in terms of voice quality and reception, but beats a broken V120C.

  25. I live in Chicago, have Nextel and T-Mobile... by vjlen · · Score: 1

    ...and I can't remember *once* where I had a dropped call in ANY of these places.

    I know of one dead zone for Nextel on Golf Road about a mile west of Old Orchard Mall, but *THAT'S IT*.

    1. Re:I live in Chicago, have Nextel and T-Mobile... by Kiryat+Malachi · · Score: 1

      I know of a dead zone for Nextel.

      It's called 423 Linden Ave, Apt 3E, Wilmette, IL, 60091.

      That's why I switched to Cingular. And, you know, moved.

      --

      ---
      Mod me down, you fucking twits. Go ahead. I dare you.
      (I read with sigs off.)
  26. Wait a minute by The+Ape+With+No+Name · · Score: 1

    I thought all of those PC were not supposed to interfere with other RF devices by FCC rule? So much for industry self-regulation? I have been lied to!!!!!

    --
    Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
    1. Re:Wait a minute by LostCluster · · Score: 1

      The FCC rules actually allow a suitable level of interference on any channels coming from a PC, a lightbulb, whatever. However, even if you're within those tolerances, if you're causing harmful interference to a higher-priority service, then the user is responsible for powering down the offending device until you can get rid of the problem.

      So, actually, if he wants to complain he is going to get told by the FCC to shut down his PC... I've yet to hear of a case where somebody's been forced to stop using a PC because it bothers somebody's TV, but in theory it could happen.

    2. Re:Wait a minute by cbreaker · · Score: 1

      They can interfere all they want, as long as it's within the FCC regulations as to how much power in the interference they can generate.

      And the FCC also states that consumer electronics (including your phone) are to accept interference; not using some sophisticated blocking mechanism to keep it out.

      --
      - It's not the Macs I hate. It's Digg users. -
    3. Re:Wait a minute by alienw · · Score: 1

      The FCC only defines the maximum permissible amount of interference they can generate. That level is supposed to generally not cause significant interference, but it doesn't mean it can't. If the cellphone signal is weak, there are several computers, or they are home-built, the interference might very well prevent your cellphone from working.

      You can place a portable radio close to a PC and see how much interference it puts out. It's fairly noticeable with my computer.

  27. Do you often have trouble.. by Anonymous Coward · · Score: 1, Funny

    ...with women faking that you've reached the D-Spot?

    1. Re:Do you often have trouble.. by Anonymous Coward · · Score: 1, Funny

      Do you often have trouble.. ...with women faking that you've reached the D-Spot?


      For me it's usually the other way around.

      "Honey, you're breakin.. *CLICK*"
  28. How bout drop spots? by ralf1 · · Score: 1

    Forget zones - there are discrete spots in my area (Houston) where I drop EVERY time. Southbound on the Beltway 8 access road just south of Richmond Drive - its so predictable I could do a countdown as I drive and talk. 3-2-1 Goodbye. Comes back in 30 seconds. There's a half dozen spots like that I drive through regularly.

    --
    "Would you, could you, with a goat?" Dr Seuss
    1. Re:How bout drop spots? by Anonymous Coward · · Score: 0
      there are discrete spots in my area (Houston) where I drop EVERY time

      You know that these companies have optimization engineers working for them, don't you? Their whole job is uncover problems like this and make configuration adjustments to correct them. In some cases, this means building new towers or putting in micro-cells (lower-power antennas meant to cover a really small area). Most of these optimization engineers drive around several days a week with a cell phone and a laptop and do a slightly more high tech version of "can you hear me now? can you hear me now?" all day long. Then they go back to the office and plug the laptop in, and look at a map with a bunch of red "X"s on it indicating dropped calls, and they look at logs and try to figure out what the deal is.

      Anyway, the point is if there is a specific spot with a reproduceable problem, take some notes on exactly where, which direction you're driving when it happens, what kind of phone you have, etc. Then call up customer service and tell them you have a spot that has bad coverage and you want them to schedule an optimization engineer to review the coverage in that area.

  29. Actually, it has been done in NYC by martensitic · · Score: 1

    The NYC Department of Consumer Affairs (DCA) last year began tracking NYC 'dead spots' for all major carriers in the city. COmplaints can be made on the web or by dialing 311. Initial results are available at nyc.gov.

    --
    Ut Tensio, Sic Vis
  30. Sprint PCS by sydbarrett74 · · Score: 1

    I live in Richmond, VA, and have Sprint PCS. I have been totally nonplussed with their service. I get no coverage anywhere near my home, and I drop calls consistently. I've had my phone diagnosed, had the latest firmware installed, et cetera. Sprint reps keep telling me they don't have to guarantee coverage in any one location -- they just have to provide coverage /somewhere/ within their total coverage area.

    --
    'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
  31. D-spot? by ajlitt · · Score: 1

    Apparently on my couch in my apt. Consequently, this is also my G-spot, as that's where I'm using my new laptop to write this over 802.11g. (btw, wifi-box will rock your world if you've got a Linksys WRT54G router)

    1. Re:D-spot? by bjb · · Score: 1
      Consequently, this is also my G-spot, as that's where I'm using my new laptop to write this over 802.11g.

      I am not one for flaming, trolling or otherwise making fun of people. However, after quickly reading the title of the article and skimming across a "Geek Quiz" in Maximum PC magazine, I was thinking about attempting to make a funny post confusing D-Spot for G-Spot, and about how maybe you're going a little too far in geek-dom if you think the G-Spot is something that has to do with wireless networking and not the female anatomy.

      I think I'll be quiet now.

      --
      Never hit your grandmother with a shovel, for it leaves a bad impression on her mind...
    2. Re:D-spot? by TimTheFoolMan · · Score: 1

      I think we (Slashdot) are much more likely to know how to find the wireless network version. For us, that's where things get really exciting!

      Tim

    3. Re:D-spot? by aminorex · · Score: 1

      Regardless of the jokes, I think the truth is that
      a hacker is about 10x more likely to be able to
      find an anatomical g-spot than is a
      testosterone-poisoned ape-man. Hacking the female
      anatomy is a grand challenge enterprise.

      --
      -I like my women like I like my tea: green-
    4. Re:D-spot? by Anonymous Coward · · Score: 0

      If the hacker is female, then I'd agree with you (not necessarily suggesting that she's finding this for someone else). Otherwise, I'd be surprised if there was a statistical difference between geeks & jocks in terms of having enough concern for their partner to invest the time necessary in either studying technique or anatomy.

    5. Re:D-spot? by bjb · · Score: 1
      Unfortunately, I think 99.999% of the women out there don't want to be treated on the same level as a mathematical problem or physics experiment.

      So yes, the hacker could probably, with the proper diagrams and topographic maps, but good luck finding that 0.001% who will put up with it. Oh, and shift the percentage much further if you want a skinny, attractive one ;-)

      --
      Never hit your grandmother with a shovel, for it leaves a bad impression on her mind...
  32. AT&T Wireless gave 500 Extra minutes a month by bl968 · · Score: 1

    They called up the other day and gave me 500 more minutes a month at no additional charge if we would agree to recontract for an additional year. I had the Suncom(before they were bought by AT&T Wireless) unlimited incoming call plan (10$ a month for no limit on incoming calls and no per minute charges) and previously they had refused to allow my account any plan modifications unless I gave that up. They said this time I didn't have to so I gladly recontracted. So they are worried about something or someone.

    --
    "GET / HTTP/1.0" 200 51230 "-" "Mozilla/4.0 (compatible; Setec Astronomy)"
  33. coverage by networkBoy · · Score: 2

    I solved all my reception problems in one fell swoop. I fully discontinued my use of cellular services. No phone, No pager. It took me a couple weeks to get over my withdrawls, but I am now very very happy.

    No longer can my employer get me whenever they want. No longer can my friends pester me 24x7. No longer am I distracted by my phone while driving. It actually made a positive difference in my life to ditch that particular technology.

    written on my notebook connected to the internet by 802.11x ;) -nB

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    1. Re:coverage by homer_ca · · Score: 1

      "I solved all my reception problems in one fell swoop. I fully discontinued my use of cellular services."

      There's something called a power switch. I turn it off in the car, restaurant, theater or when I just plain don't want to be bothered. My work cell phone happens to be AT&T which happens to have crappy signal in what seems like half of LA. So I have that automatic excuse if they can't get me on the phone (my personal phone is Verizon wireless and I'm pretty happy with the signal on that one). I'm glad it worked out for you, but I got tired of paying $.10/min long distance on any call over 15 mi away on my landline and ditched that instead. Fuck the ILECs.

  34. D-Spot by k4_pacific · · Score: 4, Funny
    Student: I thought the D-Spot was a myth!

    Teacher: You're thinking of something else, son.

    Click here for an explanation of this post.

    --
    Unknown host pong.
    1. Re:D-Spot by Anonymous Coward · · Score: 0
      The G-Spot is most certainly NOT a myth.

      Google knows all.

      I found the gspot here and here and here and here and here and here and here.

      In words: stick your finger in about 2 inches and curl it upward. now I finally know why chicks like it doggy style so much!!!

  35. Nice way to not read the entire article by Moonwick · · Score: 1

    Having just switched from AT&T to T-Mobile after problems with lousy coverage and being annoyed with their (past) roaming charges (in this day and age, roaming in Cincinnati, OH shouldn't incur roaming...) I'm hardly inclined to defend them, but if you'd read the article in its entirety you'd have noticed that they no longer charge any roaming fees at all for people on their National plan.

    --
    Only on slashdot can a posting be rated "Score -1, Insightful".
    1. Re:Nice way to not read the entire article by Shurhaian · · Score: 1

      And on the local plan, you're still not charged roaming in your home coverage area.

      Now, the national coverage only applies to GSM. TDMA phones don't get it, and neither do GAIT.

      --
      NB: YMMV. IANAL. Take the above with a grain of salt.
  36. The two worst D-Spots are easy to fix! by LostCluster · · Score: 4, Interesting

    The obsession with the small little handheld cell phone is one I just plain do not understand. Sure, it looks cool from an image standpoint, but it's senseless from a tech standpoint.

    I really wish the embeded-in-the-car cell phone hadn't gone out of style. Next time you're in the passenger seat of somebody's car, compare the reception of the car's AM/FM radio to the reception of a handheld Walkman. It's just plain going to be no contest on stations that are not extremely local. The car radio has access to a nice big antenna outside of the car, the handheld device doesn't. Simply put, you'd get better reception in your car if we still had the little swizzle stick on the roof.

    The second most annoying dead spot is the home, and exactly the same principle can apply. A roof-mounted mast gets much better TV reception of stations more than 10 miles away than rabbit ears on top of the TV set.

    Bluetooth or WiFi would be a great tool to use in order to make the "last mile" link between the handset and the actual RF transmitter and reciever. Why should the user be expected to walk around their own home because one side of the house has coverage but the bathroom doesn't? It'd do wonders for apparent coverage and battery life if our handsets would pass off the task of actually speaking to the cell network to hard-mounted devices that have access to either grid power or at least the car battery, so the device in our hands can save its battery life for the times that we're really out on the road and need the handheld transmitter.

    The dead spot that's most likely to make a user switch carriers isn't the airport, it's the places where the user spends the most of their non-working time... their home and their car. If they're getting cell calls on company time, then the company's responsible for picking and paying a carrier that works at the work site. Still, a localized dead spot can usually be solved simply by using a short last-mile connection to get to a high point outdoors where radio signals usually are clearer...

    1. Re:The two worst D-Spots are easy to fix! by Jardine · · Score: 1

      Why should the user be expected to walk around their own home because one side of the house has coverage but the bathroom doesn't?

      I don't know about you, but I prefer not to talk to people in the bathroom.

    2. Re:The two worst D-Spots are easy to fix! by robhancock · · Score: 1

      I believe that somewhere (Europe?) there are phones available that can work as both a cordless when in range of the base station, and a cell when out of range..

    3. Re:The two worst D-Spots are easy to fix! by NerveGas · · Score: 1


      You're missing the fact that a lot of radio stations use transmitters that pump out 50,000 watts or more. With that kind of power, there's a reason why your radio reception is so darn good - not to mention the fact that it's a one-way transmission.

      Still, drive through a thick-walled underground parking garage, lose your radio signal. Do you whine and moan? Not at all. But if your puny cell phone with a 1-watt transmitter can't penetrate ten meters of concrete and dirt, you whine like it was the end of the world.

      steve

      --
      Oh, you're not stuck, you're just unable to let go of the onion rings.
    4. Re:The two worst D-Spots are easy to fix! by Macsimus · · Score: 1

      Not sure about Europe, but Japan has the Personal Handyphone System, which is like you describe.

    5. Re:The two worst D-Spots are easy to fix! by Paulrothrock · · Score: 1
      How about this: VoIP for the last mile, but wirelessly. Use WiFi to provide coverage for each home, and have it hooked up to a phone line. Walk into an area with one of these repeaters and your phone automagically recognizes this and switches over, mid-call.

      I live in a basement right now. I can get cell reception, but only after 9PM, when everything electrical is off upstairs. I'm going to try the cellular repeater mentioned above, but I would prefer something that won't have to be hacked together, and my landlord probably would, too!

      --
      I'm in the hole of the broadband donut.
  37. Um, duh? by baldmaggots · · Score: 4, Insightful

    AT&T drops calls? What? And they drop calls in Chicago's airports? Duh! numpeople>numcellchannels -> dropped calls. Why is this news again?

  38. to be expected? by klaricmn · · Score: 2, Interesting

    I don't know that this list of the top ten drop spots really shows much. Those places were likely the most frequently listed because it is probable that a large number of people in their sample group spent time in these areas because they are common destinations.

    What isn't shown here is that it's probably just as likely for a customer at any other random location in the city to drop a call. While AT&T and others should focus on areas that get heavy traffic, they must not do so at the expense of the rest of the city.

  39. Coverage by simpl3x · · Score: 2, Interesting

    It will be interesting to see how T-mobile's coverage is affected by the discontinuation of the roaming agreements with Cingular (http://zdnet.com.com/2100-1103-5219679.html). I live in Chicago and have rarley dropped a call in some of the areas listed with either Verizon or AT&T. But, Wicker park absolutely blew for Verizon, and Lincoln Park sucks for both. I have both services with multiple modems and phones for stuff... Dropped calls are consistent among both services in the area, and the fact that Verizon couldn't get decent coverage in Wicker Park was maddening.

    Competition is good!

  40. AT&T, Central Texas by Vrallis · · Score: 3, Interesting

    I've travelled all over Texas quite a bit, based out of San Antonio, and use AT&T for my work cell phone.

    In any of the larger towns (50k+) it tends to be good, without many dead spots.

    The IH35 and IH10/90 corridors have good coverage.

    Taking 281 between San Antonio and Dallas is another story. If you've taken this route, odds are good that if I mention 'that McDonald's on the hill in Lampasass,' you know EXACTLY what I'm talking about. This is the only location for about 250 miles that you can get a signal.

    Of course, west Texas heading towards El Paso or heading up towards Amarillo is mostly dead once you turn off IH90.

    Most of the sticks have spotty service, which unfortunately, I'm in too often. I'm told that Verizon has good coverage in these fringe areas.

    I've used my AT&T cell on trips taking me to Denver, Burbank/Valencia California, and to Calgary/Banff (Canada...duh). All those locations were good.

    Odd spots:

    The Sybase offices on the 19th (?) floor of Lincoln Center in Dallas. If you put your cell phone down on the table, you can watch it rotate between Digital, Extended Area, and Roam, and watch the antenna bar go up and down--while the phone sits still.

    The Amerisuites near Aurora (Denver) Colorado. As soon as you walk into the main lobby, your signal dies. Step into the elevator, and as soon as the doors close you get a signal again. It's clear all the way up and back down, until the elevator doors open again at the lobby. Walk outside the lobby about 30 ft from the building, and you get a full signal again.

    Hey, it beats the hell out of Sprint PCS. That was just a total POS, and rarely worked at all.

    1. Re:AT&T, Central Texas by Moonwick · · Score: 1

      Just take IH-35... then you can have coverage while you sit in a traffic jam going through Austin. :) (Yeah, I'm in Austin. Yeah, we need a bypass.)

      I switched away from AT&T mainly due to their crummy coverage throughout central Texas. I'm surprised that you haven't been able to roam onto T-Mobile around 281, though; they've got a much nicer coverage footprint around here. The day I went out to Enchanted Rock and was able to see (but not use!) their signal was the day I decided to switch.

      --
      Only on slashdot can a posting be rated "Score -1, Insightful".
    2. Re:AT&T, Central Texas by Vrallis · · Score: 1

      Austin is the only reason to take 281 instead of 35 =P

      I haven't gone that way in a couple years. Perhaps it's improved.

      Besides, my phone may have been partly to blame the last time. I started losing signal more and more often (Nokia 6160), so finally replaced it (6560).

      I really don't like it--slow as hell, and reception is better, but still a tad flaky. Unfortunately, it's the only phone they offered that had a somewhat 'normal' keypad on it. Now you have all these damned circular rockers and other useless crappy keypads on all the new phones. What's worse is that AT&T sells it, yet doesn't even support it's capabilities on their network--you can't even add/change anything on it without spending $60+ for Oxygen Phone Manager.

    3. Re:AT&T, Central Texas by Anonymous Coward · · Score: 0
      Of course, west Texas heading towards El Paso or heading up towards Amarillo is mostly dead once you turn off IH90.

      Well sure, but what does that have to do with cell phone coverage?

    4. Re:AT&T, Central Texas by jmuzic1 · · Score: 1

      I live in Austin and recently switched from AT&T Wireless to T-mobile. Recently AT&T Wireless(according to their advertising campaign) improved coverage and signal. I think they just found a way to have their phones display full bars of coverage even when there is barely a signal or something. In my apartment, my AT&T Wireless phone would get a full signal, yet would cut out all the time, yet my T-mobile phone had 1 out of 6 bars of signal and had better call quality then the AT&T. Something smells fishy there.

    5. Re:AT&T, Central Texas by cruff · · Score: 1

      Perhaps Amerisuites has a cell phone jammer installed in the lobby?

  41. Home Cellular Repeater - Cheap!! by Mister+Transistor · · Score: 4, Interesting

    Believe it or not, you can do this with a couple of mobile antennas and some coax cable. It's called a passive repeater, and it actually does work, but may not provide enough gain for your purposes (it has no gain at all beyond the inherent gain of the antennas you use).

    Take one antenna and put it in your living room or where you want to do most of your calling, then put the other one outside, on the roof or in a window that gets good reception with the cell phone normally.

    Hook them together with some 50 Ohm Co-ax, RG-58 will do nicely but not for more than about 50 feet. If you need more length get a lower-loss Co-ax like RG-213 or RG-8.

    Then, go in to the area where you call from and try it. You might be surprised. A buddy of mine worked for Motorola in an RF lab, and he couldn't hear his local Ham Radio repeater, so he did exactly this in his lab (read: Faraday Cage) and hooked an antenna inside the lab to one on the roof and it worked! That was at 440 Mhz, but cellular should work fine at 880 Mhz as well.

    --
    -- You are in a maze of little, twisty passages, all different... --
    1. Re:Home Cellular Repeater - Cheap!! by whizkid042 · · Score: 3, Informative

      This only works if your cell phone is not a CDMA phone (which works at a frequency range of 1850-1990 MHz).

      Here's a cool page that talks a bit more about the subject.

    2. Re:Home Cellular Repeater - Cheap!! by Mister+Transistor · · Score: 3, Insightful

      It will work if you use 1.8 GHz antennas! I don't know if they make mobile antennas for that band, but if they're available, they should work. Maybe some Wi-Fi antennas might work, but they're pretty far from the 2.4 GHz band.

      The co-ax losses will be significantly higher at the higher frequencies, though.

      --
      -- You are in a maze of little, twisty passages, all different... --
    3. Re:Home Cellular Repeater - Cheap!! by LinuxOnHal · · Score: 1

      Why would it work with 1.8 gHz antennas? In the United States, CDMA, like all other cellular technologies at the moment, operate in the 1.9 gHz band, or the 800 mHz band. 2.4 gHz is the ISM band, which is the common WiFi band. The original poster said CDMA will not work, probably due to the fact that the base is constantly cycling the power up and down on all handsets actively(in a call) using it. About 60 times per second, if memory serves correctly.

      The one thing that I agree with is the coaxial cable loss will be much higher per foot at the higher frequencies, which is why you use bigger coax, or very short runs, or preferably both.

      --
      Trying is the First Step to Failing --Homer Simpson
    4. Re:Home Cellular Repeater - Cheap!! by Technician · · Score: 2, Interesting

      Don't forget to use a high gain directional antenna outside. It will make up for the loss in the cable. Keep your cable short. A 12 DB antenna pointed at a cell tower is much cheaper than a 12 DB cell bi-directional repeater. It works better too.

      --
      The truth shall set you free!
    5. Re:Home Cellular Repeater - Cheap!! by Kiryat+Malachi · · Score: 3, Informative

      The original poster is wrong.

      I've done this with CDMA. As long as the antenna and coax are reasonably transmissive in the required bands, it works fine.

      --

      ---
      Mod me down, you fucking twits. Go ahead. I dare you.
      (I read with sigs off.)
    6. Re:Home Cellular Repeater - Cheap!! by Mister+Transistor · · Score: 2, Informative

      Why wouldn't it?

      Thus quoth the original poster:

      "This only works if your cell phone is not a CDMA phone (which works at a frequency range of 1850-1990 MHz)."

      That was all he said. I believe his reference was just to the frequency involved and that 800 Mhz mobile antennas would not work on CDMA phones in the 1850-1990 Mhz band.

      RF in is RF out in this case. Any fancy modulation scheme applied to the carrier, such as frequency hopping (FDMA), or spread-sepectrum modulation via psuedorandom polynomials (CDMA), or simple muxing (TDMA) will not affect the passive repeater in any way, and will simply be repeated through.

      It's conceiveable that the local CDMA phone may have some sort of cancellation interferece from the mixing of incoming and outgoing RF signals in the co-ax, but the whole point of spread-spectrum is that everyone is using all the band, just not the same particular part at exactly the same time; it's designed to endure through such collisions and interferences.

      (BTW I'm a Ham and used to work as a professional RF design engineer).

      --
      -- You are in a maze of little, twisty passages, all different... --
    7. Re:Home Cellular Repeater - Cheap!! by Anonymous Coward · · Score: 0

      just a question please if i may bout passive repeaters
      Ive read a bit about them but.....
      if for instance you have a 7 db donor antenna taking the input from the cell and another similar 7 db giving the output to the target area
      with a negligible loss in cabling, 1 or 2 dB
      you are of course not creating any energy :)
      so the input signal is dependant on the aperture of the donor antenna ?
      the gain of the repeating antena is just from shaping the output of the antenna
      can you really expect to have more power in the target area? than received from the donor?
      isnt there some sort of excitation losses in the antenna itself? or is this negligable
      is there not interference losses because some signal from the orignal cell is also present ?
      what sort of areas can you expect to cover with such a passive repeater
      anyone know some good web resources to find this type of stuff out?
      posting anonymously because i should know this already :)
      thanks

    8. Re:Home Cellular Repeater - Cheap!! by Mister+Transistor · · Score: 2, Interesting

      Wow. You need to use the shift key once in a while so I know when to take a breath ;)

      In your instance you specify a system with 12dB of gain, overall (give or take a dB).

      You are right about the aperture of RX - whatever falls on the RX antenna will be repeated with 12dB of gain, so the few microwatts that hit the stick will be thus amplified. This is where a directional antenna helps to concentrate the energy on the recieve element, as well as provides real signal gain when functioning as a transmit elemnt.

      There may be a small excitation loss, but as you observed, it should be negligible.

      Interference loss from the original signal will depend on the phase relationship of the antenna in the target area with that of the distant source. It might be helpful to move the target (inside) antenna about within a 1/4 wave (at 800 Mhz that's about 3-4 inches) area incrementally to see if it helps or hinders phase cancellation. Also the main signal is so attenuated that's why we're doing this in the first place!

      This stuff I know from experience. I didn't read it anywhere, so I really can't point you to a good resource - all the people that taught me are dead.

      However, I would suggest a Google search for "passive repeater" for starters.

      --
      -- You are in a maze of little, twisty passages, all different... --
    9. Re:Home Cellular Repeater - Cheap!! by Anonymous Coward · · Score: 0

      Thanks for the help
      Sorry for the shift key :)
      I did all the google searches already
      and in the end convinced my boss to allow us to make a field test next Tuesday.
      160 MHz-ish safety system for volunteer river rescue
      Want to try to see how much coverage at a river bend we can get with a passive repeater. If its only 100s of metres it means they have to pay a new base site equipment and as always for such organisations budgets are low
      Was just surprised to see the synchronicity of a post on slashdot about passive repeaters and thought i would ask :)

    10. Re:Home Cellular Repeater - Cheap!! by Short+Circuit · · Score: 1

      I'm no expert, but couldn't you improve your indoor signal even better with your external antenna being pointed towards the tower?

    11. Re:Home Cellular Repeater - Cheap!! by The+Conductor · · Score: 4, Informative

      I don't know if they make mobile antennas for that band

      Look to Ramsey Electronics for a suitable antenna. The LPY-2 covers both bands, & it's $35 cheap! If you really want to be clever you can rig up reflector or director elements to enhance gain.

      Keep your cable run short though, RG-58C loses 0.25 dB per foot at PCS frequencies. That means you gotta drill holes rather than go around obstacles. Low loss cable is bulky and expensive.

    12. Re:Home Cellular Repeater - Cheap!! by cmay666 · · Score: 1

      This is a great idea, especially for those of us that have dropped our landlines and regularly (attempt to) use our cell phones in the house - if anyone has any more workable details or experiences, please reply!

    13. Re:Home Cellular Repeater - Cheap!! by macdaddy · · Score: 1

      I would love to find a solution for getting cellular coverage for my folks out in the country. You can get a tiny signal about half a mile down the drive way. You can get a pretty good signal up on the hill a mile south of the house. You can probably get a pretty good signal on the hill a mile west of the house (tower is SE of the house, house backs up to a large hill on the east). If only I could retransmit the signal from one of those two hills. The carrier used to be called Kansas Cellular, now Alltel. They used to have a fancy map in all their offices that showed their cellular coverage across Kansas. It was color coded by signal strength from the towers out. They had almost every square inch of the state covered, even the barren western Kansas counties. I say almost because they actually had a small hole in their coverage area. That's where my home town is and where my folks built 5 miles north of town. If only they'd add one my stinkin' tower over here. grrrrr.....

    14. Re:Home Cellular Repeater - Cheap!! by Mister+Transistor · · Score: 1

      I sympathize with you. One of my best friends lives out in the country in Michigan on the edge of a business "corridor" (expressway with good cell coverage) and his house is about 1/10th mile beyond the coverage they provide. He's frustrated as well, the signal takes a dive into a black hole as he rounds the corner into his driveway.

      His situation is like yours, where a passive repeater just won't provide the extra coverage distance or local area coverage extension you need. Good luck getting the cell people to erect another tower... There may not be much you can do.

      --
      -- You are in a maze of little, twisty passages, all different... --
    15. Re:Home Cellular Repeater - Cheap!! by The+Conductor · · Score: 1

      In your case, and for the guy in Kansas, look for an automotive adapter kit with external antenna. They will boost the transmit power to 3W and the antenna will have more gain than the handset's built-in. The 6 dB more transmit power and 3 or 4 dB antenna gain, not to mention the improvement by getting the antenna outside the metal car body, may just put your link margin into the positive.

      They cost some $300 and have to be installed though. (The no-install kits without external antenna won't help you.) I suppose you could install one in your house, using a 12V supply, and put the antenna up in the attic, on the roof, or to be really hardcore, on a 120' mast. If you use the supplied auto antenna it may require a ground plane to subtitute for the car's metal roof/trunklid; otherwise you won't get as much gain.

      Still not working? Get the biggest S-band dish you can find, mount it as high as you can, and point it at the cell tower. All the neighbors will think you are weird for pointing a "satellite" dish at the horizon.

  42. Pointless Article by Remik · · Score: 3, Informative

    That list was pointless...it was essentially the top ten highest foot traffic areas in the city. Of course you will have the highest concentration of dropped calls where you have the highest concentration of people trying to use their phones.

    Please, address a real issue, like the fact that Hyde Park has awful coverage when factoring the number of customers in the community.

    -R

    1. Re:Pointless Article by Anonymous Coward · · Score: 1, Informative

      As mentioned elsewhere, Gurnee Mills, Woodfield Mall, Six Flags, Old Orchard Mall, and the Rosemont Convention Center aren't in Chicago.

      O'hare is debatable, in my opinion.

  43. near airport coverage? by L0stm4n · · Score: 0

    I have cingular and my mom has sprint. I live about 1/4 mile from lambert airport (STL) here in St Louis. Neither of us can get a decent signal here. In my computer room, where I spend most my time ( suprise suprise! ) I cannot even get a signal. Anyone know if the airport is the reason why my signal sucks or is it just a fluke?

    Me and my girlfriend drove down to New Orleans and I had a better signal in the middle of nowhere in Mississippi than I do in my own home in a midsized city!

    --
    superman runs linux
  44. Ask for specific maps by rnelsonee · · Score: 3, Interesting
    I have yet to see really detailed coverage maps for cellular provided by the providers themselves

    I know that T-Mobile has very detailed maps that employees may access -- I'm sure the major carriers have this as well, so just ask a salesguy when you look into your next phone.

    Since my area is a little rural, but between some big cities (Baltimore and DC), my cell reception can vary wildly. So I asked the rep at the store, and he goes on the internet and shows me very detailed maps of their coverage (tenths of a mile in scale). I asked if I could view these pages at home, and he said it's only for T-Mobile use, and so it's not publicly available. But the data is there.

    1. Re:Ask for specific maps by bofkentucky · · Score: 1

      Yeah we've got internal maps (I work for a rural cell carrier), we pay lots of money for those and have to keep them confidential to stay competitive. If $big_cell_carrier knew we had a known dead spot at the mall, they could have their sales people ask "Do you go to the mall, our service works and those other assholes don't", we would be farked, our internal maps (and call accounting) allow us to capacity plan for dead areas, if we are really losing traffic at point A and there is a business case for it, we make it work, but it takes time.

      That being said, there will be much gnashing of teeth as we transition off TDMA in the near future, shit we still have customers requesting straight analog.

      --
      09f911029d74e35bd84156c5635688c0
    2. Re:Ask for specific maps by huxrules · · Score: 2, Interesting

      I was looking to see if someone had seen the t-mobile maps before. I once was going to buy a t-mobile phone but the salesman talked me OUT of it because of the location of my home. He then showed me a very detailed map of my area and it looked that my entire block was in a gray zone. (surrounded by good reception). I did happen to live on the side of a small hill. I assume they modeled the signal with the location of their towers and topography. I was very suprised because this was at a T-mobile store in Gulfport Mississippi. If they have these maps for Mississippi then they must have them for more major markets.

    3. Re:Ask for specific maps by LostCluster · · Score: 1

      T-Mobile also has a very generous 14-day no-questions-asked return policy, so had you signed up for service and gotten home to discover "NO SERVICE" at your house, you could have taken the phone right back to the store. Reps at the company owned store know that if they sell to a customer who's going to boomerrang like that on them, they're not going to get comission for that sale so they might as well not waste their time making the sale. Push that non-customer aside nicely, and move on to those who might actually keep the service.

    4. Re:Ask for specific maps by rnelsonee · · Score: 2, Informative

      If you ever decide to switch, go back to T-Mobile and try their phone risk-free like the other poster (I think it's only 3 days though, not 14). I only say this because on T-Mobile's map, my work's complex was the only grey spot on there. I tried it anyway (because no other carriers worked at my house, and I have a work phone anyway), only to find I do get reception (2/5 bars) -- good enough that I've never dropped a call. YMMV, but that's my case.

  45. Crappy reception at home. AT&T converting sit by Ungrounded+Lightning · · Score: 3, Informative

    Anyway, I can't use my cell phone in my own house, which rules out using it as a land line replacement. I can barely get decent reception in my back yard.

    I now have a similar problem in the "East Bay" of the SF area.

    My house has aluminum foil on the vapor barrier of the insulation, so I expected poor reception when I first got my phone. But it worked fine at that time. (Proababy due to the large windows.)

    But lately my reception all over the east bay has been getting rotten, and it has been virtually impossible to get a connection at home.

    The phones aren't flaking out. (I've enabled the field test mode in both mine and my wife's. The signal strength meter still indicates about the same strength it used to on the road, and the two phones agree.)

    But I've recently found out that AT&T wireless is converting many of its 800ish MHz TDMA cell cites to GSM. (My phones are TDMA.) With the reduced number of TDMA channels available I now have some major dead spots - at home, at work, near the 880/237 interchange, etc.

    Even when I DO see good signal strength, making a call will often make the signal disappear. I think what is happening is the phone is reporting that it's in communication with the cell on the control channel - but when all the signal channels are in use so you can't get a new one, the phone reports it as "service unavailable" as if it couldn't reach the cell.

    Unfortunately, I have already purchased a pots-adapter cradle for the phone model in question, to use the phone for service in my vacation home, and this wouldn't work with a newer phone. GSM has lower voice quality than TDMA. I use the phone for travel, and TDMA+AMPS coverage is still far broader than GSM+TDMA, and there are few (one?) GSM+TDMA+AMPS phone models available. And if I switched I'd either have to buy the phone or lock into the service for two more years.

    So I am in no hurry to switch to GSM. And if I do (and if Verizon has added coverage at my vacation home location, which wasn't available when I first got a cell phone) I'll want to switch carriers as well.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  46. europe by mtenhagen · · Score: 5, Interesting

    How come mobile phone users are having so many issues in the V.S. From the above commments it sounds like europa 5 years ago.

    Are the united states only recently switching to gsm? Europa has an 95% gsm coverage (just from my experience). Shouldnt the V.S. reach that as well? (metropolitan arreas atleast).

    I already consider it normal to phone in the subways ;-)

    --
    200GB/2TB $7.95 Coupon: SAVE90DOLLAR
    1. Re:europe by mogalpha · · Score: 1

      Yes. Because Europa had mobile phone users 5 years ago.

    2. Re:europe by ChiaKemp · · Score: 2, Interesting

      The U.S. is sorta switching to GSM, but we also have a bunch of competing incompatible mobile standards which work to slow coverage expansion. Oh, and it may just be me, but it seems there's little hope of picking a single standard in the future... the market is pretty indecisive.

    3. Re:europe by Kiryat+Malachi · · Score: 2, Informative

      Let's not forget that Europe has a significantly higher population density than most of the US, which makes it a lot cheaper for the carriers to provide high levels of coverage.

      --

      ---
      Mod me down, you fucking twits. Go ahead. I dare you.
      (I read with sigs off.)
    4. Re:europe by elrond1999 · · Score: 3, Informative

      BS, Norway does NOT have a higher population density than the US, and Norway is NOT flat :) It was not very cheap for the two carriers here to provide near 100% coverage in populated areas. Calls are certainly not dropped in any of the big cities, not even indoors.. But then this may be caused by strong regulation that has untill recently forbidden any carriers from starting unless they could cover a very large percentage of the population..

    5. Re:europe by MS · · Score: 2, Informative
      In the Dolomites (Northern Italy) you are encouraged to take the cell-phone with you, when you climb the mountains. The mountain peaks are all covered - so in case of an accident you may call 118 (the italian 911).
      The mountains are not what I would call "densily populated".

      No wonder children in Europe usually get their fist cell-phone at the age of 8.

      :-)

    6. Re:europe by Kiryat+Malachi · · Score: 1

      Actually, if you have a look at a world population density map, the US and Norway have somewhat similar population densities over most of their landmass - the eastern US is denser, but much of the west is less dense.

      Near 100% in populated areas is totally different from near 100%. US coverage is near 100% in populated areas; maybe not by carrier, but overall, yes.

      --

      ---
      Mod me down, you fucking twits. Go ahead. I dare you.
      (I read with sigs off.)
    7. Re:europe by kwoff · · Score: 1, Informative

      The land area of the US is also 2.5 times the size of western europe.

    8. Re:europe by Kiryat+Malachi · · Score: 1

      Land area isn't so much a concern as density, though. A carrier would happily cover an area the size of the globe, if it was populated like NYC. The denser the population, the easier it becomes to cover densely.

      But yeah, the size of the US doesn't help either.

      --

      ---
      Mod me down, you fucking twits. Go ahead. I dare you.
      (I read with sigs off.)
    9. Re:europe by warpSpeed · · Score: 1
      Line of sight (thus signal) to the side or peak of a mountain is easy, try covering valleys, uneven terrain, or getting signal behind large buildings... that is the dificult part

    10. Re:europe by Anonymous Coward · · Score: 0

      Line of sight (thus signal) to the side or peak of a mountain is easy, try covering valleys, uneven terrain, or getting signal behind large buildings... that is the dificult part

      Mountains tend to be uneven terrain. And covered with trees. And line of sight only from far, far away unless you're high up. On the mountain itself. In which case it's uneven terrain.

    11. Re:europe by The+Conductor · · Score: 2, Interesting

      It's not just population density but also distribution. Everywhere in Europe I have been, even the rural population clusters into small towns & villages. US population is more uniformly distributed on this scale, and the cities don't have edges; the population density just gradually drops as you move out from a big city, until you are halfway to the next major population center, and then it starts rising again. You can see this difference between Europe & North America from an airplane window.

      There are several reasons. The lack of internal language & trade barriers makes the population more mobile, so former farming communities (or coal mining towns) were more easily de-populated vis-a-vis Europe. The Interstate highway system drills deep into the urban centers (in part to facilitate evacuation in case of nuclear war), paving the way (literally) for suburban commuters. The supplanting of mass transit by universal automobile use could be either a symptom or a cause; it's hard to tell.

      But whatever the reason, an unclustered population distribution requires more towers to cover the same fraction of the population, even if the population density, averaged over a scale much larger then the coverage area of a single tower, is the same.

      Of course, US cell coverage is further impeded by fractured standards (CDMA vs TDMA vs GSM vs iDEN), and slower consumer uptake because the competing land-line service isn't quite as sucky as the European telco monopolies.

  47. Dumb move. by MsGeek · · Score: 1

    AT&T's GSM network in CA is totally crap. The network that T-Mobile is buying, on the other hand, is really, really good. I've been on both sides.

    Cingular is really playing themselves on this deal, if it is true.

    --
    Knowledge is power. Knowledge shared is power multiplied.
    1. Re:Dumb move. by quizwedge · · Score: 1

      Great, just what I need... even worse reception in the Sierra Nevada foothills. My hope was that Cingular would just add, not take away. Looks like the switch will happen in 2005 which means I'll have 6 months or so left in my contract that I'll either have to pay the crazy termination fee or just deal with it. :-/

      --
      I have no .sig
    2. Re:Dumb move. by David+Gould · · Score: 1


      AT&T's GSM network in CA is totally crap.

      I have a generic-GSM version Treo 600 (able to work with either Cingular or AT&T), live near San Francisco, am currently using Cingular, and have been wondering about switching to AT&T.

      I don't know what AT&T's QoS is like, but I do know it could be really awful and still be lots better than Cingular. Or are you saying AT&T is (significantly?) worse than Cingular? That's difficult to imagine. Are you sure? Does anyone else agree or disagree?

      I know it won't matter once they merge, but that's a ways off and it'd be nice to have decent service in the meantime. Or at least, if what I have now really is the best available, it'd be nice to know that.

      --
      David Gould
      main(i){putchar(340056100>>(i-1)*5&31|!!(i<6)<< 6)&&main(++i);}
  48. Unit of Measure by syphax · · Score: 1


    Ok, now can anyone tell me what 1 'bar' of signal strengh represents?

    --
    Simple Unexpected Concrete Credible Emotional Stories
    1. Re:Unit of Measure by DigiShaman · · Score: 1

      Generally the Nokia phones have 4 bars. If they are all showing, you have great signal strenth. If just 1 is showing, you better wrap up the call in case you get dropped.

      --
      Life is not for the lazy.
    2. Re:Unit of Measure by rwoodford · · Score: 2, Informative

      I put my nokia 5160 in test mode and did some tests. 4 bars is about -51dB to -66dB, 3 bars is about -67dB to -83dB, 2 bars is about -84dB to -97dB, 1 bar is about -98dB to -113dB. Each bar seems to be about 15-16 dB. In my experience, call quality is nearing the awful range at about -100dB.

    3. Re:Unit of Measure by Anonymous Coward · · Score: 0

      Basically it means shitty reception. If you're lucky enough to be able to dial out at that signal strength, it likely won't last long until you get dropped. It'll also be so full of static that the conversation becomes a futile minute wasting expirence.

    4. Re:Unit of Measure by horvathcom · · Score: 1

      Maybe, maybe not. You can quickly handoff to a better cell. Also, what looks like a strong cell can drop because of interference issues.

    5. Re:Unit of Measure by Anonymous Coward · · Score: 0

      Interference? I could be sitting on top of a hill right next to the cell phone tower and although most of the time I'll get 4 bars, I've seen it drop all the way to zero with no apparent reason that I can think of. 'WTF?' comes to mind.

    6. Re:Unit of Measure by sapped · · Score: 1

      How do you put the phones in test mode? I have a Nokia 6610. What is the point of putting it in test mode?

  49. AT&T conspiracy theory by wadiwood · · Score: 1

    Imagine finding 500 non AT&T customers and asking them about drop out problems and lo they are all places where AT&T customers have no problems (unlikely?). Has AT&T installed stuff to block competitors' signals?

    I think the sample of around 500 people is too small to be significant anyway. I could survey that many people that I know with mobile phones and only three of them would have been near a hotel, conference centre or airport in the last 6 to 12 months.

    Here, we still have bugger all coverage the minute we get out of line of sight with a capital city. I liked the Vodaphone signs in country NSW that promised more coverage while my Vodaphone said no signal - next to their poster.

    --

    -- it must be true, it's on the internet.
    1. Re:AT&T conspiracy theory by red+floyd · · Score: 1

      Had AT&T. Was in Summerlin NV (just NW of Vegas) at the Marriott. I couldn't get a signal to save my life. What really pissed me off was seeing everyone else around me gabbing on their cell phones.

      I dropped AT&T as soon as number portability came up (and wound up losing my number anyway, due to the AT&T transfer fuckups).

      --
      The only reason we have the rights we have is that people just like us died to gain those rights. -- Cheerio Boy
  50. They inherited it from Bell Atlantic Mobile... by staggerlee · · Score: 1

    ...which had the exclusive contract to build in the Metro. Any analog carrier can roam down there, though with varying degrees of success and cost.

    I heard rumors that the GSM carriers were working to build a common infrastructure for coverage throughout the Metro, but said rumors also suggested a 2005-05 timeframe. I can't wait. I'm moving ;]

    --
    "I woo women with my sensuous and godlike trombone playing."
    1. Re:They inherited it from Bell Atlantic Mobile... by volkris · · Score: 3, Funny

      You see this? This is the body of your comment. That little line above there? The one labeled "subject"? Yeah, that's where you're supposed to put a subject. There is no possible way to interpret the label "Subject" as "Put the first few words of your comment here." Besides, you'd have to reinterpret "Comment" as "Comment without the first few words which you decided to put in the Subject field" to complete your freakish interpretation of the process of submitting a comment.

      Seriously, we label these fields for a reason. Subject in the subject field, comment in the comment field, username in the username field, and password in the password field. What's so hard about that?

    2. Re:They inherited it from Bell Atlantic Mobile... by ejdmoo · · Score: 1

      You must have alzheimer's, because your UID says you're not new here...

    3. Re:They inherited it from Bell Atlantic Mobile... by volkris · · Score: 1

      Wow, three digits. I don't remember ever really pondering that.

      I wonder if I can sell it on EBay :)

  51. dropped calls != poor reception by tofu2go · · Score: 2, Insightful

    even if you have full reception (full bars) your call can still be dropped for whatever reason. people seem to take the two as being linked, but it's not necessarily the case, at least from my experiences (Cingular, AT&T, Sprint).

    1. Re:dropped calls != poor reception by The+Conductor · · Score: 1

      True. You can have a strong signal and still have poor signal-to-noise ratio (an effect familliar to usenetters and /.ers). CDMA phones all transmit on top of each other, and all the competing phones on your channel contribute noise (technically, pseudonoise). So it is a matter of other phones having an even stronger signal than yours and drowning you out. I'm convinced that, due to normal manufacturing tolerances, some CDMA phones have max transmit power limits set higher than others, and routinely win out these shouting wars, while others have the limits set low and routinely lose out. (It is the mobile transmit link that always breaks first, not the receive.) So people say "Brand X phone sux, but Brand Y worked better" while really it was just a roll of the dice.

      GSM/TDMA assign deterministic time slots so either you are on or you are off, but those networks can still drop calls if you are moving to a new cell tower and there is no available channel there to hand your call off to. Also, GSM/TDMA are narrowband so you could hit a multipath null, where a reflected wave destructively interferes with your signal. The null would be only a few inches wide so you would walk in & out of it before your meter responded. In this case, find a good spot and stand perfectly still.

  52. My D-Spot is in my office... by cjmnews · · Score: 1

    My last move took me from one of the newest buildings to the oldest, compressed my cube, and moved me very near the door. My co-workers that were moved with me joke that we're 1 step away from being kicked out the door.

    Back to the topic. Reception sucks when you are half underground in a cement building. If I want to use my cell at work I have to go upstairs or near the windows.

    --
    You can lose something that is loose, so tighten the loose item so you don't lose it.
  53. What happens when AT&T pisses off a SlashDotte by SgtSnorkel · · Score: 5, Interesting


    I finally dumped AT&T as my wireless carrier after a marathon of bullshit. You don't have to read the story below. I'll be happy if you (and everyone you know) just refuses to do business with them ever again.

    Long story short:
    o lousy signal and poor reception EVERYWHERE
    o connections that mysteriously go bad at exactly 4:00 minutes into the call (unless you're calling AT&T)
    o months of phone calls to their so called "customer service" getting put on hold, transferred at least three times, then dropped
    o "corrected" bills that never show up
    o same billing mistakes repeated month after month, with compounding fees and charges
    o wasted a day in the store with a face-to-face that took over two hours

    o the final straw: they disconnected my service in the middle of an extremely important phone interview. This after I had been assured my newly fixed bill was on it's way, and that there was plenty of time in my billing cycle -- BTW: the disconnection occurred on the same day I received the new (and still incorrect) bill.

    o I gave AT&T what turned out to be yet another three hours of my time (five phone calls due to being dropped four times). I gave them every chance to be reasonable -- finally just spelling out a list of demands and suggesting they have someone call me before close-of-business if they wanted to keep a customer. They'd rather transfer me 15 (yes, fifteen) times, asking me to reconfirm my address and re-tell my whole story each time.

    By now you're thinking this was a long way to go, especially when it's so easy to change carriers these days. But, I had been a CellularOne customer since 1989 before AT&T took over last September. Think about that! Fourteen years! I had always been able to work out problems before. I had a bunch of resumes out with my cell number on them. (And I really didn't want to punch my whole address book into a new phone!)

    Too bad, AT&T. You took a winning, mutually beneficial arrangement, and turned it into a losing proposition for both of us. Say good-bye to a fourteen-year customer. One who had multiple phone lines and had, at times, spent thousands of dollars a year on telecom.

    You'll never see another cent from me. It's all going to one of your competitors now. The money you think I owe you? Try to collect -- I'll make you spend even more.

    Forget about ever getting a recommendation or referral. In fact, every time your name comes up, expect me to tell my story. When I see your other customers on the street, I'll strike up a conversation -- guess what the topic will be. In a business setting, I'll advise people to build their own phone company before choosing AT&T.

    Oh, you've also managed to anger someone who knows how to use the internet. Know how to remove piss from a swimming pool? You're welcome to try.

  54. Change carriers by parvati · · Score: 1

    I tried Sprint, got zero reception in my condo (unless I stuck my head out the window). Tried AT&T, reception is good = no more landline, cheaper phone bills. Figure out where you spend the most time on the phone (i.e. home, work, traveling), and then find the carrier that gives you the best reception in that spot. There are huge differences between carriers.

  55. Sig by bobobobo · · Score: 1
    Never criticize religion on Slashdot. You will be modded down for "Troll" no matter how factual it is.

    Not to troll or criticize, but I've found the exact opposite to be true around here.

    1. Re:Sig by Anonymous Coward · · Score: 0

      Fuck you.

    2. Re:Sig by bobobobo · · Score: 1

      Well it is. Just saying is all. No need to get nasty.

  56. T-Mobile and Wash DC... by Nukenbar2 · · Score: 0

    Pretty much the whole %$# city. Yea, I works OK in Georgetown and downtown, but get anywhere out of those main areas and you get 2 to zero bars almost everywhere.

    T-Mobile is also one of the few carriers that DOESN'T have repeaters in the metro (subway). It reall sucks to have to sit there with a dead phone waiting on the train while everyone else can just yap away...
  57. Analog had many advantages... by Anonymous Coward · · Score: 1, Insightful

    Better sound quality, higher powered transportables, far fewer dead zones, true nationwide coverage; it's no wonder they're doing away with it!

  58. Re:G-Spot instructions. by DigiShaman · · Score: 1, Offtopic

    Note to Slashdot. We need an Offtopic/Informative mod. My post clearly fits both. Unfortunatly, my world of sex wisdom gets modded down. Is it any wonder Nerds and Geeks are labeled as virgins and sexually ignorant.

    I take the time to help a fellow geek, and this is the thanks I get. *sigh*

    --
    Life is not for the lazy.
  59. Mapping at AT&T Wireless by Err · · Score: 5, Interesting

    I have yet to see really detailed coverage maps for cellular provided by the providers themselves; in cities especially a one-block difference can mean 3 bars of reception or none.

    You likely never will. Before getting fed up with the IT industry, especially the corporate IT industry, I was a technical manager at AT&T Wireless. My team worked on a GIS project to show coverage data, among other things. We wanted to use the actual coverage information which would have shown gaps in the coverage and everything, but the legal department wouldn't allow it. Instead of actual RF propagation data, we wound up using hand drawn approximations, then forbidding the user from zooming in to a level of detail that they could hold us accountable for the accuracy of the maps on a local level. Because Engineering already had the data in a compatible format, it would have actually been easier to use the true data... Oh well... :-)

  60. Only 3 bars? by Xaroth · · Score: 1

    Mine goes to 11!

    Take that!

  61. Verified: yes, T-Mobile is buying Cingular's net. by MsGeek · · Score: 2, Funny

    Just called T-Mobile, and yes, they really are buying the Cingular network in California.

    And Cingular just bought the Brooklyn Bridge.

    --
    Knowledge is power. Knowledge shared is power multiplied.
  62. I know why!! by watermodem · · Score: 1

    As an ex-employee of an infra-structure manufacturer and somebody who wore a hat for performance issues on the R&D side (dropped calls, crappy 1G/3G performance etc..). (This before being laid off and replaced by 5 units in India...)

    The #1 REASON THAT YOUR CELLPHONES ARE DROPPED IS: Operating Companies that only want to hire high school educated operators.

    I can back it up!

    Compare the service presented to you by the Au-region KDDI services in Japan to US offerings that use the same equipment. KDDI hires post doctorates to plan and run their systems! US companies hire advertising and MBAs to plan them and high school grads to run them!

    YOU NOTICE THE DIFFERENCE! That's the difference between science and bloodsucking.

  63. Three bars? by Joff_NZ · · Score: 1

    Only three bars? My phone can get 4!!!!

    --
    The revolution will not be televised. It won't be on a friggin blog either
    1. Re:Three bars? by Anonymous Coward · · Score: 0

      Shoot. I'm lucky that I even get one bar. Usually, it says No Service at home. I have to drive 15 miles away just to get 3-4 bars. If I go another 15, then I can have a digital signal. All part and parcel to living in the boondocks.

  64. Re:G-Spot instructions. by Anonymous Coward · · Score: 0

    Here's my advice to you. The next time you have tied yourself up and are masturbating with an ass-carrot, I urge you to do this: Shove your head up your ass and keep it there until you suffocate. Isn't my advice helpful? I'll probably be modded down for this, but I just had to say it.

  65. detailed map... by d4rkmoon · · Score: 2, Informative

    It's not as easy as it sounds. Problem with Chicago areas are that the buildings create multipath for the RF signal and also do wonders with interference and pilot surprise (if you don't understand these terms, you probably don't work in cellular). Basically speaking, there are times that the signal will bounce off a building in such a fashion that you'll get very good "coverage" and other times you won't. No carrier in their right mind is going to give you one of these maps, although I myself have seen them often. This detailing could lead to lynch mobs of the poor sales personnel in the malls that have no clue what RF means...

    --
    -- Friends don't let friends buy Nokia.
  66. Reception in my apartment. by ctime · · Score: 1

    I used to live in an apartment less than a mile from a major mall/retail shopping area and major community college http://www.mc.maricopa.edu/. You might expect that I'd have great coverage, but this was far from the case. I had T-Mobile (Nokia 3600 el-cheapo) and could barely get signal inside the front door, calls would come in occasionally (while I was inside), but would usually end up dropping after short amount of time. This same problem happened with all of my other friends on Cricket (specifically, a roommate with nokia 5600), friends on ATT (nokia), Qwest (motorola), and just about anyone who had the misfortune of stopping by and needing to make a phone call (schedule a chron job, ahem)

    Eventually, my employer sprang for a work phone, which just happened to be from Verzion. The phone was cheap ass Kyrocera (sp?), but none the less it made a world of difference. Not only could I receive and dial calls inside the apartment, but I even put it to the ultimate test. I shoved the phone under the couch (1st floor apt btw) and had someone call it from outside. Your damn right it worked. I've since moved, but none the less the service has been excellent, no delayed text messages or anything random/stupid like that. And I can't remember the last time I dropped a call (except when I went down to puerto rico, that's a whole other story).

    I'd almost be willing to recommend Verzion, if it wasn't for there damn cliche spawning annoying ass commecials.

    1. Re:Reception in my apartment. by grasscutter · · Score: 1

      lol I go to the same school, but I get excellent coverage there with T-mobile, even in the underground conference rooms in the kirk center. I had a Nokia 3595 and now a Sony Ericsson T616. But as you said, verizon (as always) in AZ has excellent coverage. Now the AT&T and Sprint coverage in that area is an other story...

  67. What they don't say by ctwxman · · Score: 2, Insightful

    From the article: "In addition to the survey, AT&T Wireless customers who enroll in the new national plan, GSM America, as well as those already on one of the company's qualifying national GSM plans, automatically get the benefit of paying no roaming charges anywhere in the United States. " The implication is, where there's a signal, you can call. But, the truth is quite different. No charge for roaming means limited roaming. Roaming only where they have agreements in place - not everywhere there's a signal.

  68. Cold Reception by Mulletproof · · Score: 1

    "I have yet to see really detailed coverage maps for cellular provided by the providers themselves; in cities especially a one-block difference can mean 3 bars of reception or none."

    And chances are you never will. You must not realize how utterly ridiculous, not to mention cost prohibitive it is to put a "Can you hear me now" commercial into actual practice. Yeah, you're going to see a map displaying the dead zone between forth and main reeeeal soon.

    --
    You need a FREE iPod Nano
  69. At my work I get a signal in the front... by shrewmy · · Score: 0

    I work at a restaurant, and at the counter/bar part near the windows in the front I get incredible service.
    When I go in the back (40ft away) to the prep area I get no service.
    Funny thing is, in the front I'm on "Cingular Extend" which is just being on t-mobile's network, and in the back I'm on plain "Cingular".
    When I was shopping for a new phone I was going to get a t-mobile phone but I opted for cingular with family talk and roll over instead.
    Verizon get's horrible service all over the building, and I think Sprint has bad service too.
    The worst, worst part, is Nextel phones work fine.
    And the entire immediate surrounding area is filled with construction and landscaping companies, as well as a few factories.
    Come lunch time it's a big fun fest of that freakin Nextel walkietalkie beeping noise and people yelling at their phones.

  70. AT&T Can Suck IT!!! by sockonafish · · Score: 3, Interesting

    Why can AT&T suck it? Because they charge $ .02 a kilobyte for their GPRS network while killing all modem calls made on their phones. I thought I'd be able to use all those currently unused minutes while on the road, dialing up with my Bluetooth phone, but no dice! And the AT&T rep? "Uhh, you need a data plan..." "I have a data plan, but I want to use my free university dial-up instead of GPRS." "Uhh, here's an mMode brochure."

    Bah.

    1. Re:AT&T Can Suck IT!!! by robhancock · · Score: 2, Interesting

      It's impossible to use an analog modem over a digital cell phone, because the compression algorithm used for voice mangles the modem signal. The data has to run directly through the digital network for it to work.

      A modem could potentially work in analog mode, though at no doubt painfully slow speeds..

  71. Re:Verified: yes, T-Mobile is buying Cingular's ne by scottj · · Score: 1

    Thanks for the MUCH-needed clarification. ;-)

    T-Mobile is merely buying spectrum from Cingular on the West Coast.

    --
    .-.--
  72. Re:metal interfering with the signal by Technician · · Score: 2, Interesting

    I can move around the room and I'm still dropping off. I live in a wood-frame house so I very much doubt it's metal interfering with the signal in any way, and the living room is on the main floor.

    Many houses in northern climates are wood frame construction. Just because you don't have stucco doesn't mean you don't have metal shielding in the walls. Most fiberglass insulation now has a paper backed moisture barrier. For a while, most fiberglass batting and roll insulation had a paper/aluminum moisture barrier backing. This lining the walls with aluminum foil is great shielding. Only doors, windows and studs are the only openings in this aluminum box. Needless to say, high frequency radio signals inside the box is marginal at best with lots of low strength signals that are mostly multipath reflections inside the box. How is your UHF TV reception on rabbit ears in the same room? If UHF TV is full of ghosting on rabbit ears, don't expect a cell phone to not have the same signal problems.

    --
    The truth shall set you free!
  73. that's not the same by Anonymous Coward · · Score: 0

    Antenna size at 98MHz (FM) has to be pretty long because the waves are very long. If your antenna is less than 1/4 wave, you will get less signal.

    1/4 wave at 98MHz is several feet.

    Your cell phone works at 800-900MHz or even 1900MHz. At 1900MHz 1/4 wave is less than 2 inches. So you can fit an entire full-reception antenna in a cell phone.

    So, it isn't really the exact same thing here.

  74. Re:What happens when AT&T pisses off a SlashDo by Anonymous Coward · · Score: 0

    Know how to remove piss from a swimming pool? You're welcome to try.

    With the username SgtSnorkel, that's an oddly disturbing threat.

  75. damn att by 1eyedhive · · Score: 1

    I've had AT&T here in SRQ, FL for several years.
    I live 1 mile from the local airport (SRQ), as such there are few towers around, add to that a house that could double as a military bunker (3-hole cinder block throughout, rebarb included...), a shitload of computers, a WAP and AT&T wireless and I get NEARLY NO SERVICE. that is, until after today.
    This afternoon, ATT service STOPPED within a 20 mile radius, now I get 3-4 bars on my V60i where 24 hours ago i got 1-2... strange.

    --
    Logistical Chaos Officer http://www.slagg.org - LAN Gaming in Sarasota FL,USA
  76. Re:AT&T Wireless gave 500 Extra minutes a mont by Technician · · Score: 1

    unlimited incoming call plan (10$ a month for no limit on incoming calls and no per minute charges)

    Watch your bill.

    Prepare for customer service hell.

    My wife signed up for an AT&T plan that included 2 phones, unlimited phone to phone, shared minutes, free weekend and evening minutes..yada..

    The wife spent over 3 hours last week fighting consumer service, billing, accounts, trying to get the bill corrected. Weekend time and phone to phone time was billed. This ran over the plan total. Consumer service finaly agreed (after voice mail hell) that she was right that the included plan minutes were not supposed to be billed. Transfer over to billing and accounts was hell trying to get past "when can we expect payment to avoid disconnection?" Um what part of contested bill didn't they get. Expect the run-around. It's standard. We are looking to flee as soon as the contract is up.

    Bottom line, What's your time worth? Do you want to spend it fighting billing and service problems?
    We'll never get into a long term phone contract again. It's a gurantee of service. We can flee if service is bad and not be stuck in consumer service hell for years.

    --
    The truth shall set you free!
  77. Verizon? by NerveGas · · Score: 1


    I haven't seen any maps of cellular coverage, but I've been with Verizon for years. A lot of my friends have used AT&T, Cricket, Voicestream, T-Mobile, and a couple of others. So far, I've never seen one that got as good of coverage as I do. (I should mention that I have a good-quality tri-mode phone.)

    Last summer, we travelled through Illinois and D.C.. My wife and I never had a problem with our phones, coverage, or signal strength. Everyone else, not using Verizon, had nothing but dead time and problems through the entire trip. One of them had even signed up with AT&T specifically to get good coverage while travelling.

    steve

    --
    Oh, you're not stuck, you're just unable to let go of the onion rings.
    1. Re:Verizon? by smithmc · · Score: 1

      I haven't seen any maps of cellular coverage, but I've been with Verizon for years. A lot of my friends have used AT&T, Cricket, Voicestream, T-Mobile, and a couple of others. So far, I've never seen one that got as good of coverage as I do. (I should mention that I have a good-quality tri-mode phone.)

      I don't mean to sound like a cheerleader but... I've got to agree - Verizon is far and away the best cellular provider I've ever dealt with. I had Verizon, switched to T-Mobile (to play with the shiny new Treo 180) then switched back in disgust as I almost never had coverage with T-Mobile. Before Verizon, I had AT&T, which wasn't as bad as T-Mobile but still not as good as Verizon.

      --
      Downmodding is the refuge of the weak. Don't downmod, make a better argument!
    2. Re:Verizon? by at_kernel_99 · · Score: 1

      Like the other nearby posts, I gotta say Verizon never let me down. Now have t-mobile which I am far from satisfied with. Driving from Arizona to Minnesota I had more dropped calls in 3 days than I ever had with Verizon in 4 years. The Verizon network covers non-interstate areas; driving across Wisconsin 2 weeks ago I couldn't get a signal 10 miles from (parallel to) the freeway. First impression: T-Mobile coverage is absolute crap.

      Having said that, the verizon phone included analog & digital service. The t-mobile phone is digital only. So I don't pay roaming on t-mobile, but it has less coverage. Since analog service is being phased out (the question is: over what time period?), coverage for those phones will also be diminishing.

  78. Funny if not tragic ... Re:Why? by freepath · · Score: 3, Interesting

    Let me make a correction ... AT&T Wireless CLAIMS to know when there are dropped calls. They CLAIM to offer "automatic" credit. However, this credit is based on particular behavior by the user and on a restrictive definition of the problem.

    In order for the user to get dropped call credit the call must be reported as ended on the user's phone and the user then must redial within a specified time, which I've been told is one minute.

    The process really begs the point of what is a dropped call. Apparently, AT&T only defines a restrictive subset of call failures as "dropped calls". For instance, a call that loses audio but remains connected is not considered a dropped call. Nor is an unsuccessful call that is dialed (reporting "connected") but simply never rings. My experience is that I have had numerous one minute calls on my phone bill separated from one another by repeat attempts to get through. Seldom if ever are these dropped calls credited by AT&T Wireless. (Incidentally, I am only discussing a small subset of conditions here that constitute call failures.)

    In some irate calls to AT&T I've pointed out flaws in their algorithm for determining dropped calls. I've been told that it's not done otherwise because "customers would just end up making lots of one-minute calls to get free air time." With this service I've literally lost hundreds of dollars in uncredited minutes.

    Now that the contract's over I'm switching to a new provider as fast as possible. I just hope by buying AT&T that Cingular helps them improve. By the way my experiences have been with TDMA service in the greater Los Angeles area. Let me know if you need a map of the five absolute dead spots along just 15 miles of the 210 freeway that I drive every day.

  79. try living in a faraday cage... by utexaspunk · · Score: 2, Interesting

    I've had AT&T for 3 years now, and everything has been great, but I just moved to my parents' house and they have an aluminum roof, aluminum siding, and metal screens on all the windows. Can you say NO SIGNAL? On the upshot, the wi-fi is clean and clear throughout the house... :)

  80. Something I've never worked out... by BiggerIsBetter · · Score: 1

    Sure, it looks cool from an image standpoint,

    Why? Seriously, what's cool about having a small wireless phone? It's just a telephone. Useful at times certainly, but cool? I didn't think much of Maxwell Smart's shoe either.

    /unimpressed

    --
    Forget thrust, drag, lift and weight. Airplanes fly because of money.
  81. want better coverage? by Anonymous Coward · · Score: 0

    Then bend over and get a real carrier like Verizon...evil base tards

  82. These are the top 10? by aut0mator · · Score: 1

    Try my dorm room at the University of Chicago. Everyone here [Max Palevsky Residential Commons] has to go outside to place or receive a call. =/

  83. Coverage gaps and a pending lawsuit ... by freepath · · Score: 3, Interesting

    Coverage is a major problem with AT&T Wireless in the Los Angeles area. So bad, in fact, that there is a pending lawsuit about the matter, Petrove, Wireless Consumers Alliance, et. al. v. AT&T Wireless. The page has not been updated recently, but it's a live case that is working its way through the courts here. I believe they are trying for class action status if they have not been granted it already.

    Basically, the case centers around alleged false advertising claims made about coverage area. I can personally tell you after being stuck with a bad contract that the AT&T coverage area sucks, as I can't drive on the freeway for more than five minutes without losing (or "dropping") a call. The page talks about one lady who was carjacked and got shot in the face after she tried to call 911 but her cell phone didn't work. About two months ago I saw an accident on the 210 Freeway where the driver was bleeding and knocked unconscious. Over the course of a few miles I must have called 911 like five times on hold, then getting cut off, then finally dialing the operator. Instead of the local city the cell operator transfered me to San Bernardino County, which is about 30 miles away, and the dispatcher asked me to try again. I had to tell him that my cell phone wasn't working so he had to make the call for me, oh, and by the way, I might get cut off again.

    My whole experience with the calling areas here has been bad, but I'm not sure quite as bad as my experiences with the cellular contract that got me here in the first place. Luckily, it just expired, and I am switching carriers ASAP -- that is if AT&T has gotten its number portability together. Bad AT&T Wireless service is a common theme in the L.A. area.

  84. Re:Crappy reception at home. AT&T converting s by arief_mulya · · Score: 1

    Even when I DO see good signal strength, making a call will often make the signal disappear. I think what is happening is the phone is reporting that it's in communication with the cell on the control channel - but when all the signal channels are in use so you can't get a new one, the phone reports it as "service unavailable" as if it couldn't reach the cell.

    If I'm not mistaken, this was due to different signal strength in downlink and uplink path from the BTS. Maybe they use different antenna for downlink and uplink and position them a little different.

  85. Amazing by spectrokid · · Score: 3, Interesting

    It is amazing to read these dozens of posts, coming from the most industrialised country in the world, about where you can and can't call. I can drive from Northern Denmark to the south of Spain and not lose coverage once. I can phone in the tunnels in Brussels, in the Copenhagen subway, in the chunnel and on the french ski-slopes. It goes to show what happens if you don't choose a standardised solution...

    --

    10 ?"Hello World" life was simple then

    1. Re:Amazing by alienmole · · Score: 1

      Other replies have pointed out the size discrepancy as partly explaining the US cell issues. The other issue is historical: the US was a cellphone pioneer, and when technology changes, the substantial existing infrastructure investment has to be dealt with. Smaller countries, coming later to the game, have a big advantage.

  86. My D-spot by ColaMan · · Score: 2, Funny

    extends for several hundred kilometers outside my town in any direction - once you're more than 20k's outside of town, you might as well turn your phone off. This is from Telstra, Australia's largest telco, who claim to cover 95+% of the population.

    My phone has no reception where I work either... but that's because I work 700m underground in a lead mine, so I'll forgive them on that part :-)

    --

    You are in a twisty maze of processor lines, all alike.
    There is a lot of hype here.
  87. Actually by Propaganda13 · · Score: 1

    The biggest difference between the in-car phones compared to your cell phones is power. My sister borrowed a "bag" phone from work last time we went to the Rockies.

  88. interesting top 10 by squarefish · · Score: 1

    considering 3 of those locations are not in the city and another one is danm near not even in the state.

    --
    Creationists are a lot like zombies. Slow, but powerful and numerous. And they all want to eat our brains.
  89. For Nextel customers by Atryn · · Score: 1

    Please reference the following page: http://www.nextel.com/support/enet/index.shtml

    I have used this on multiple occasions and have always found the results to be beneficial. Sometimes there is just nothing they can do, but they will explain exactly what they find to be the cause if they can and that knowledge, alone, is comforting. Regarding "drops" on freeways though, they often can resolve these with tower configuration changes if they are brought foreward.

    --
    Come play Moral Decay!
  90. I could use better receptoion... by Strenoth · · Score: 1

    in all seriousness, I get perfectly fine receptioon in my house... except if I lie down or sit on my bed.

    WTF??

    that my friends is soem screwy coverage.

    so how do they go about making it so I don't drop cals when I'm answering my phone from bed? I know we've all had phone calls where youa re tired and want to lay down, but don't want to get off the phone either. (no, your 1-900 calls don't count. :-P )

    --

    "It takes a very long time to count to 2 in binary." ~'Fourlegged'

  91. Re:What happens when AT&T pisses off a SlashDo by squiggleslash · · Score: 1
    As a general rule, people criticising mobile operators on issues like reception, call drops, call quality, etc, should post where they were using the service, as these types of problems (those you're reporting) tend to be fairly localized. There are several reasons for this, from geography to business organization.

    For example, I use AT&T and T-Mobile in Florida's Treasure Coast area. Last year AT&T's GSM was pretty awful, I've started trying them again and there's been a 1,000% improvement where calls connect in 2-5 seconds (previously it took 20), call quality is normal for GSM (I swear they were putting their GSM calls over their TDMA infrastructure or something like that previously), I get reception now in my appartment and at work, and calls generally seem more stable. Oh and international messaging now works (but is stupidly expensive - 25c for an SMS? That's 5 times T-Mobile's rate. Geez.)

    T-Mobile's network at the same time has been rock solid though with some major dead spots. Despite this, I routinely hear complaints on Internet groups about their service.

    The point is that (a) Network quality is a location dependent thing, (b) It's also a time dependent thing, they do work on problems over time. A bad operator in one area may be a terribly good one else where. AT&T is currently good on the Treasure Coast, and T-Mobile is too. Verizon and Sprint both have their problems in this area (Sprint because of capacity, Verizon's voice quality is poor, I assume they're using one of the poorer, low bit rate, vocodecs by default)

    --
    You are not alone. This is not normal. None of this is normal.
  92. AT&T doesn't charge for roaming by Rebel_Princess · · Score: 0
    It's the other carriers that charge AT&T for AT&T customers to use their towers, ATT has no control over that. In addition, the other carriers bill ATT at their convenience, that's why the roaming charges can show up months later and at some hefty prices (mostly by unfriendly carriers). So when you get massive roaming charges two months after the fact and get all pissed off at ATT (or whoever), ask your carrier who you roamed onto before deciding to port out, to avoid the jackass companies that did it to you (usually Verizon)

    What do you suggest the carriers do? Eat that cost cause you were too busy downloading ringtones to see the flashing ROAMING or EXTEND on your phones screen?

  93. I drive by NSA every day... by gatkinso · · Score: 1

    ...and I stopped trying to make a call within two miles of the place long ago.

    --
    I am very small, utmostly microscopic.
  94. try this... by pctainto · · Score: 1

    Not sure if you've seen this before, but T-Mobile has a listing of all of their towers, by city. So you can see if they have towers near you...

    http://www.tmobiletowers.com/

    --
    I think my principles are reachin' an all time low
    1. Re:try this... by zztzed · · Score: 1

      That only lists towers that are actually owned by T-Mobile, not towers on which they may have equipment colocated.

  95. AT&T second worse all around... by Anonymous Coward · · Score: 0

    AT&T is one of the worse cellular providers in my area. Southern Linc/Nextel is the worst - when the linc is down the cellular part doesn't work either (no service!). Verizon and Tracfone are the best for reception in most areas except Tracfone doesn't work south of West Palm Beach FL. and not at all around the Ft Lauderdale Pompano, and Miami areas. All are rip-offs!

  96. Timely messaging can be important too! by Herschel+Cohen · · Score: 1

    I am still with Sprint despite its failings. Coverage can be spotty particularly when compared to Verizon. However, Verizon messaging system has degraded further from its already low standards (East Coast U.S.).

    When I had their service I would get messages (unpredicatively) days late from clients. Each time I would inquire about it - first there would be denial then: '... Next time check with us.'. Not very helpful. I knew immediately they were days late because the day if not the time of the message was 'stamped' on each message. Three days late when it happened was not unusual.

    Verizon no longer day stamps the messages - one urgent message was received about a week late. However, those receiving the message no longer have any way of knowing when the message was left.

    Good going Verizon - maybe for family use, but not business.

  97. Here's an idea. by hopemafia · · Score: 1

    Now that so many phones have gps capability, why not add a feature where the phone reports its location and signal strength (anonymously) to a central server periodically. Then "real time" results can be displayed on a map online.

    --
    If God had had a computer it would have taken him 7 months to create the earth...if he even bothered to do it at all.
  98. I mapped out their dead spots and gave it to them! by kevincw01 · · Score: 1

    I've been an ATTWireless customer in so cal for 4 years. About 2 years ago when I switched the the "better" GSM network their service was horrible and still is today. Those commericals where they advertise better coverage friggin piss me off so damn much that I tell this story EVERY time it comes on. I drive 11 miles to work every day on a regular street, not a freeway/highway. There are no large buildings around. I like to make calls on my 45 minute drive to and from work because it passes the time. However, att's service would constantly drop my calls or not allow them to connect. I called their customer service line 18 times reporting the problems and all they could tell me was to give them the cross streets and they would fix it. I finally spent 2 hours literally mapping out the dead zones in this 11 mile, 4 city trek between here and work. I found 30 dead spots and I mapped them well with cross streets or addresses. I then called up and asked to get an email address to forward them to and was given one. i was told that i had such horrible problems that they were going fix the problems within 90 days. 3 months later, nothing, not 1 dead spot was fixed. They were so reliable that I kept the map in my car and would try to talk "around" them. i.e. "gotta-go-dead-spot-comin-CLICK, redial, hey-its-me-CLICK". Once I started complainig, i would get horrible bills with just rediculous mistakes. Like, "oh, it says here you're not on the 600 minute plan, you're on the 20 minute plan with no free weekends?". I would get bills at $400 dollars at some time. My g/f can tell you that she could guaruntee I would be on the phone for 2 horus at night on the 15th when the bill came in every month. It was a joke and yet they wouldn't let me out of my contract. I finally said screw it and set my plan to $20/month cheapest and switched my phone to t-mobile. Not only can i make calls that span the entire 45 minutes across the 11 mile stretch but i can use it in places i never even thought i trying at att. Their coverage is awesome (which is actually cingular's cell sites)! Last month my contrat was finally about to end with att. So I put in my att sim card and made that call to 611. While on hold i was dropped. Called back and got a person, dropped before i could tell them i need to cancel. 3rd call dropped before i could press a number. This is not in the same place but as I'm travelling! Called again, explainied that I want to cancel, no i dont wanna reconsider, no you don't have better coverage now (are f*cking kidding me?), i want to ca-CLICK ...dropped. I finally had to call using my work phone as THEIR SERVICE IS SO BAD THAT I COULD NOT EVEN CANCEL MY DAMN SERVICE USING THEIR WIRELESS SERVICE! As of this month my service is done but I would not put it past them to send me another bill, maybe for a couple thousand dollars, why not, they're a bunch of asses over there who don't take care of their so.cal customers - at least. please, do yourself a favor, DO NOT GET ATT if you live in southern california (or probably anywhere else).

    --
    netkev.com
  99. AT&Tws getting worse by tjrw · · Score: 1

    Well, they're losing me as a customer. Portland, OR, with a multi-band GSM phone. It's unusable at home (about 4 miles from the centre of Portland), and drops out in multiple other places. Far from improving, service seems to have deteriorated over the last year. Oh, and their voice prices are not good and the data plan is ludicrous.

    I'm switching to T-mobile. Reception is in a different class (already tested with a friend's phone), unlimited data plan for $19.99 a month etc. etc. AT&T/Cingular need to get a serious clue or they're going to have no customers left. They already lost a huge number late last year after their system upgrade disaster.

    'tis a pity. When I first used them back in the mid 90s, they offered a decent service at a reasonable price. Sadly no longer.

  100. Re:Crappy reception at home. AT&T converting s by 503 · · Score: 1

    GSM has lower voice quality than TDMA.

    I've found the opposite to be true. Half a year ago my girlfriend switched from TDMA to a 1900MHz GSM phone. The sound quality was much improved but still not great. A month ago I switched from TDMA to an 850-1800-1900MHz tri-band GSM phone. The sound was even better than my girlfriend's. Since the switch I've had several people ask if I'm on a land line.

    If you're looking to upgrade, make sure your provider and phone are capable of 850MHz. The lower frequency sounds much better, even indoors.

    If only quad-band 850-900-1800-1900 phones were more widely available.

  101. Let's See. by /dev/trash · · Score: 2, Informative

    N. Denmark to S. Spain, would be approxiamately Maine to FL, on I-95, where coverage is 99%.

    Listen, Europe is smaller than the US. Europe is also more centralized.

  102. Weasel words from AT&T by Anonymous+Cowdog · · Score: 1

    We can't trust a survey released by a carrier to be published in a way that gives the whole picture.

    From the article: "For example, we have provided our customers access to more than 440 new cell sites in the last 6 months here in the greater Chicago area."

    Interesting choice of words there. "provided our customers access to". That looks like it means (but hides the fact that) they are including partnerships with other providers. So yes, customers have access, but (unsaid) they might have to pay hefty roaming charges to actually use that access.

  103. Not just standardization, think scale by Wireless+Joe · · Score: 1

    Skagen, Denmark to Algeciras, Spain is only ~2100 miles (~3400km) driving, but in that drive you've gone through some of the largest population centers in Europe. Travelling that far in the US won't even get you from Seattle to Chicago, and that drive includes some of the most godforsaken empty land you've ever seen (Wall Drug, anyone?).

    It's simply more of a challange to balance coverage over such a large area. Granted, you'd think that they'd be able to cover downtown Chicago pretty well, but then that takes capital away from the buildout covering the 50 families in Cerro Gordo.

  104. IF you want an in-depth and exact answer by watermodem · · Score: 1

    If you want an in-depth and exact answer.... I have the answers and need the money. Hire me!

  105. Re:What happens when AT&T pisses off a SlashDo by jez9999 · · Score: 1

    I had a bunch of resumes out with my cell number on them. (And I really didn't want to punch my whole address book into a new phone!)

    If you were with a GSM provider, I presume you could have kept your number when transferring to another provider via a PAC (Port Authorization Code). At least you can do that here in the UK - I recently did it.

    As for putting the phonebook into a new phone, well... that's maybe a one-hour job at worst, and if you buy a new phone that has connectivity to a computer, you can probably start synchronizing the phonebook that way instead.

  106. I live in Brazil by Knights+who+say+'INT · · Score: 1

    And most people who bought cell-phones in the last two years have GSM.

    I also had an analog, TDMA phone once. The only dead spot I ever found was in the top of a huge mountain (the oh-so-famous Sugar Loaf/Pao de Açucar).

    Um, did I mention even the poorest brazilians own cellphones?

    It's somewhat amusing how americans have such superior internet connectivity compared to us, but have such issues with mobile telephony. Perhaps there's a market failure to be investigated there.

  107. Where yo D spot sucka? by Anonymous Coward · · Score: 0

    Bend over and I'll show you beeyotch

  108. Re:Crappy reception at home. AT&T converting s by Lodragandraoidh · · Score: 1

    ummm - I think the issue is that he does not want to upgrade. The lack of coverage is forcing him to upgrade.

    In my mind, if the phone company decides to upgrade their sites to different technology, they should either upgrade their customer's phones to match for free - or buy out their remaining contract (which monies could then be used to upgrade or move to another carrier that does have the old technology that matches their current phones).

    Phones are a big investment; pulling the rug out from under the customer is not a good business plan - particularly with the various mobile phone companies out there.

    --

    Lodragan Draoidh
    The more you explain it, the more I don't understand it. - Mark Twain
  109. try a Snow-saucer by garyebickford · · Score: 1

    Back in the day, my big brother built a very nice parabolic reflector from a snow saucer (the kind you slide down hills on) - IIRC he had to bang it a bit to get a better parabola, but not much. Then he mounted a mike at the focal point. We could hear the college kids talking in their dorm rooms, 1/4 mile away.

    I would think something like this would work for cellphones. Use one of the passive repeater ideas listed elsewhere, mounting one of the antennae at the focal point (so you don't have to WEAR the dang thing to talk on the phone!)

    --
    It's easier to be a result of the past, but more fun to be a cause of the future! http://www.spacefinancegroup.com/
  110. Re:Crappy reception at home. AT&T converting s by strat · · Score: 1
    GSM has lower voice quality than TDMA[sic]

    One small correction. I think you mean "GSM has lower voice quality than IS-136."



    IIRC, They're both TDMA systems.

  111. Re:Crappy reception at home. AT&T converting s by spitefulcrow · · Score: 1

    Quad-band phones are becoming available these days- NEC 515/525 on ATTWS, Moto v.600, etc. AWE and Cingular both use GSM 850/1900. T-Mobile is the only provider that has a 1900-only network, as that's the only thing they have licenses for in many areas.

    --
    Sorry, my karma just ran over your dogma.
  112. Re:Crappy reception at home. AT&T converting s by Ungrounded+Lightning · · Score: 1

    GSM has lower voice quality than TDMA[sic]

    One small correction. I think you mean "GSM has lower voice quality than IS-136."

    IIRC, They're both TDMA systems.


    I believe that's correct.

    However, in common usage when speaking about cellphone systems, "TDMA" refers to the specific earlier non-GSM system only, rather than to the class of all TDMA technologies, while GSM is referred to by its own name regardless of whether its underlying technology is a member of the class of TDMA systems.

    The system called TDMA is the first deployed member of the class of all TDMA systems, while later systems get their own names. When there was only one, the generic was adequate - now that there are more you need additional names.

    I'm reminded of "IBM Machines" - back when mainframes were pretty close to all the commercial general-purpose computers there were and IBM made essentially all of them.

    Or of the singer formerly known as "Prince". B-)

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  113. Re:Crappy reception at home. AT&T converting s by Filmwatcher888 · · Score: 1

    DEpending on the model of the phone, there is a way to add an external antenna on the inside. I kow if I take of the back cover of my Nokia, there's a hole and a plug suitable for a N-Type pigtail connector.

  114. No analog over a digital phone? WTF? by JohnnyComeLately · · Score: 1
    Soooo....I guess I can call all the Lucent 5ESS switches (and the Nortel ones afterwards) and tell them, "NEVERMIND!! You can turn off all those banks of 3Com Edgeservers in the switching room"??

    You've made a couple very critical errors in your post. The modem phone call does not follow the same route through the switch. If you grab an older CDPD phone (aka 2 or 2.5G...before 3G) and connect it to your laptop, install the software to use it as a modem, you'll note it's dialing #777. This tells the switch how to treat the incoming call. The call BYPASSES the vocoders (the "voice mangler" you referred to) and goes out a T1 to a tall cabinet, which I learned to hate with a passion. These piece of $h1t boxes are the only ones we allowed through the door with a Windows OS. I managed, back then, about 200-300 servers, which were all the servers in Sprint PCS Lucent-switched markets, nationwide. These damn windows boxes hung all the time. The cabinet has two Edgeservers (one for each half of the "shelf"), which is basicly a Windows/Intel machine in a single card/slot. There were about 8-10 modem bank cards which passed up to four CPDP (circuit data, packet data) calls per card.

    You were correct about the painful speeds. We were still limited to the old 56k standards established when we were all in preschool.

    Sorry if I sounded pissy in the beginning. I just got through MetaModding and couldn't believe the number of BS posts modded "Interesting", especially the ones which were pure conjecture and obviously wrong to anyone intiated in the subject. No, your's wasn't a case of this, but I was still irritated, nonetheless.