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Skype Blames Microsoft Patch Tuesday for Outage

brajesh writes to tell us that Skype has blamed its outage over the last week on Microsoft's Patch Tuesday. Apparently the huge numbers of computers rebooting (and the resulting flood of login requests) revealed a problem with the network allocation algorithm resulting in a couple days of downtime. Skype further stressed that there was no malicious activity and user security was never in any danger.

286 comments

  1. Yeah........ by Clockwurk · · Score: 2, Interesting

    Somehow, I don't think thats the real story.

    1. Re:Yeah........ by The+Iso · · Score: 4, Insightful

      Care to elaborate, Hercule Poirot?

      --
      "You don't need a weatherman to know which way the wind blows." - Bob Dylan
    2. Re:Yeah........ by extrasupermario · · Score: 1

      Sure but the question remains, why are they not running Linux?

    3. Re:Yeah........ by Ulven · · Score: 4, Interesting

      This wasn't exactly the first ever Patch Tuesday. And didn't skype break on a Thursday anyway?

    4. Re:Yeah........ by Southpaw018 · · Score: 4, Interesting

      Yeah, but Patch Tuesday usually involves a dozen patches or less, any handful of which (2-3) might apply to any one system. This one included more than 50 patches, 12 of which were needed by most computers in my office.

      --
      ACs are modded -6. I don't read you, I don't mod you, I don't see you. Don't like it? Don't be a coward.
    5. Re:Yeah........ by imsabbel · · Score: 1

      Actually, many patches should make is _less_ severe, as the reboots are spread across a larger timeframe.

      --
      HI O WISE PRINCE. WHT TOOK U SO DAM LONG?
    6. Re:Yeah........ by Anonymous Coward · · Score: 5, Interesting

      Something was different last week wrt Microsoft. I had six servers reboot that had autoupdates turned off. My desktop system running 2003R2 and my laptop running XP also rebooted w/o my permission. We have quite a few pissed-off customers because of the updates. It was an unusual situation.

    7. Re:Yeah........ by Anonymous Coward · · Score: 2, Funny

      I think they just managed to hire twitter for their disaster analysis team, he can find a way to blame anything on microsoft.

    8. Re:Yeah........ by dc29A · · Score: 3, Insightful

      Care to elaborate, Hercule Poirot? Some information here and here.

      Skype network was overloaded by the zillions of Windows PCs rebooting after the patch installations.
    9. Re:Yeah........ by jimstapleton · · Score: 1, Insightful

      installing two patches, two dozen patches or even two thousand patches...

      You still typically need to reboot when done. In this case, I don't think the load should have been a big issue - other than what was mentioned by another reply, namely that it would increase the variance of time for when the reboots occured (differing connection speeds). This would actually be to the advantage of Skype I'd think.

      --
      34486853790
      Connection too slow for X forwarding? Try "ssh -CX user@host"
    10. Re:Yeah........ by Ucklak · · Score: 4, Informative

      That's when the patches occurred.

      I had to leave town and usually leave Thunderbird up and running to filter my mail on my IMAP account so my laptop syncs without having to redo all the filters I have in place. After no reboot on Tuesday I was relieved that I wouldn't have an issue with a down T-bird unless the power went out - which never happens unless I leave town (happened only once before).
      Sure enough, none of my mail is filtered after Thursday. Come home this morning and see "Your computer has been recently updated" balloon.

      --
      if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
    11. Re:Yeah........ by AmaDaden · · Score: 1
      I thought that at first too but

      The disruption was triggered by a massive restart of our users' computers
      So they very well could be running Linux.
    12. Re:Yeah........ by NetDanzr · · Score: 1

      It depends. For the US East Coast, the patches are installed overnight - which would place Europe in the early morning hours and West Coast in the evening, and the machines are rebooted. The vast majority of such computers than hangs on the login screen, so Skype doesn't load. I'd expect the bulk of the oncoming Skype traffic to come at 9AM GMT and then again at 9AM Eastern Time when people logged into their workstations.

    13. Re:Yeah........ by pilgrim23 · · Score: 1

      Actually the problem was all the Macs that were left online by themselves...

      --
      - Minutus cantorum, minutus balorum, minutus carborata descendum pantorum.
    14. Re:Yeah........ by Rethcir · · Score: 1

      Didn't RTFA yet, but they shoulda co-lo'ed that shit

    15. Re:Yeah........ by R.Mo_Robert · · Score: 1

      But then, if it was the resulting flood of log-ons that caused the problem, either a whole lot of people all got on their computers and logged in to Skype at the same time, or a whole lot of people had their computers reboot after applying the patches all at the same time and had them set up to automatically log in to Windows and Skype (and last time I checked, you needed TweakUI for the former). Either one seems pretty unlikely to me...

      --
      R.Mo
    16. Re:Yeah........ by griffjon · · Score: 1, Flamebait

      Well then maybe Skype should put more effort into getting their Linux and Mac versions up to date (video support, anyone?) Less worries about mass rebooting, at least...

      --
      Returned Peace Corps IT Volunteer
    17. Re:Yeah........ by nigelo · · Score: 3, Informative

      Windows XP Home has automatic login as the default, with no username/password screen.

      --
      *Still* negative function...
    18. Re:Yeah........ by erroneus · · Score: 4, Insightful

      It just goes to show that you DON'T have control over your machine when it's running Microsoft Windows and it's on the internet. We have seen problems that result from this level of consumer trust in Microsoft before. I just have to wonder how much more will consumers tolerate? Seems like plenty since most people thing that anything Microsoft does is normal.

    19. Re:Yeah........ by bakana · · Score: 1

      We can blame Microsoft for a lot of things but I do not think the Skype outage is one of them. If only blaming everything on Microsoft worked for all of us... I'm sorry I couldn't finish my homework. Microsoft's Patch Tuesday is to blame. I'm sorry I didn't finish that business critical finance report, Microsoft's Patch Tuesday is to blame. I'm sorry I didn't get to work on time, I hurt my leg on the way to work. Microsoft's Patch Tuesday is somehow to blame. Some people already have a similiar thought process. Let's all adopt it.

    20. Re:Yeah........ by drjzzz · · Score: 2, Funny

      "I felt a great disturbance in the Skype, as if millions of PCs suddenly rebooted and suddenly tried to login. I fear something terrible has happened."

      Apologies to Obi-Wan.

      --
      to err is human, to forgive is divine, to forget is... umm...
    21. Re:Yeah........ by plague3106 · · Score: 1

      I love how / bots are so eager to believe antecode from ACs.

    22. Re:Yeah........ by Anonymous Coward · · Score: 0

      We already knew the reference. You seriously didn't have to point it out for us with boldface and a link.

    23. Re:Yeah........ by Renig · · Score: 0

      No, if there is only one user and they have no password, Windows will automatically log on.

    24. Re:Yeah........ by Captain+Splendid · · Score: 2, Informative

      had them set up to automatically log in to Windows and Skype (and last time I checked, you needed TweakUI for the former)

      Faaaaaalse. Since win2k, you've had the built-in ability to select an account, and have your machine behave as if that account was "logging in" automatically.

      Granted, MS makes that setting a little hard to find, something that Tweak UI remedies, but still.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    25. Re:Yeah........ by Angostura · · Score: 2, Informative

      The Mac version has video

    26. Re:Yeah........ by FewClues · · Score: 1

      Even if there were 150 patches, there should have only been one reboot. So it would in the respect be like any other patch Tuesday for reboots.

    27. Re:Yeah........ by twitter · · Score: 2, Funny

      [Thursday is when Patch Tuesday happened]

      Sometimes it's early, sometimes it's late. Sometimes it's big sometimes you don't notice. Ask your girlfriend about TinyFlacid Windoze.

      --

      Friends don't help friends install M$ junk.

    28. Re:Yeah........ by Raydot · · Score: 2, Funny

      Yeah, I don't know if I buy the reboot theory, and actually headed over here to say as much when I read the news. Good thing Apple didn't also decide to finally release Leopard! Guess this answers the question of what would happen in New York City if everyone flushed their toilet at the same time.

    29. Re:Yeah........ by Anonymous Coward · · Score: 0

      I like how that Lunix on the Desktop dude who quit a few weeks ago blamed all his inabilities to accomplish anything... on Microsoft. He was the chief coder... but it was MS's fault he couldn't get it to work.

      LOLZ. Zealots are funny like that.

    30. Re:Yeah........ by petermgreen · · Score: 2

      Pro does too. I think you only get a login screen if you add multiple users, set a password or do something that disables the welcome screen login system and replaces it with a different one.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    31. Re:Yeah........ by Anonymous Coward · · Score: 0

      Next time, set it to "download patches but do not install them" or whatever it was called.
      Then you will not have unexpected reboots, but rather you get irritating balloons about patches that have to be installed.

    32. Re:Yeah........ by Maniac-X · · Score: 1

      I don't think it's fair for them to blame M$ for their own platform deficiencies.

      --
      (A)bort, (R)etry, (I)gnore?_
    33. Re:Yeah........ by technomom · · Score: 3, Informative

      They're "running" on whatever you're running on. Skype runs distributed across the network of PCs belonging to its users.

      Skype's model is somewhat controversial. My own company does not allow employees to run Skype on company issued laptops because the closed code is running distributed and there is no way of knowing where company confidential conversations might be landing.

    34. Re:Yeah........ by Daengbo · · Score: 1

      Their scripts were written in PhP using a single mysql database. That explainss the outage. They were Slashdotted ... er ... Microsofted.

    35. Re:Yeah........ by Anonymous Coward · · Score: 0

      If Skype went down because of a massive attempt to login, I would call this Skype's problem in their inability to scale. I guess it's easier to blame it this way however.

    36. Re:Yeah........ by ScrewMaster · · Score: 1

      I dunno. I have a server that's running Win 2K Advanced Server, and I've always had Automatic Updates turned off. Yet it did reboot, and I got a message saying it was because of an important update from Microsoft. Pissed me off too, because I had some tasks running that got aborted and I had to start them all over again.

      --
      The higher the technology, the sharper that two-edged sword.
    37. Re:Yeah........ by Jerry+Beasters · · Score: 1

      Wow, you really provided a lot of evidence.

    38. Re:Yeah........ by Aqualung812 · · Score: 1
      Did you have Automatic Updates DISABLED (the service), or did you just have it unchecked? Can you see what your event log says?

      I'd just like to know more. I use WSUS, and none of my servers that I declined the patch to (all but my testing systems, I found an issue for one of the updates and froze them all on production) rebooted.

      --
      Grammer Nazis - I mod you "troll" unless you actually add something on-topic. Yes, I know I have mispellings in my sig.
    39. Re:Yeah........ by T-Bone-T · · Score: 1

      My computer rebooted on its own, as well. I was a little confused when I woke up to the log-in screen instead of the desktop.

    40. Re:Yeah........ by El_Oscuro · · Score: 1

      Lately, all of my Windows PCs seem to reboot on a regular basis due to security updates. I happens a lot more than once a month.

      --
      "Be grateful for what you have. You may never know when you may lose it."
    41. Re:Yeah........ by ScrewMaster · · Score: 1

      Just had it unchecked. I had left the update service running.

      --
      The higher the technology, the sharper that two-edged sword.
    42. Re:Yeah........ by dbIII · · Score: 1

      I just have to wonder how much more will consumers tolerate

      Don't worry - they blame it on the system admins and not Microsoft.

    43. Re:Yeah........ by Hovsep · · Score: 1

      So does CONTROL USERPASSWORDS2. TweakUI is still useful, but not necessary to remedy this situation.

    44. Re:Yeah........ by Petersson · · Score: 1

      Somehow, I don't think thats the real story.
      Who knows. Looks more like organized DoS attack anyway.

      Simultaneous reboot of millions of PCs at the same moment is a great idea for malware writers. The god of all DoS attacks.

      But wait.
      Windows.. malware.. what's the difference?

      --
      I'm not insane. My mother had me tested.
    45. Re:Yeah........ by andersa · · Score: 1

      We are not getting all the information. Probably because that would mean revealing a way to exploit the service.

      Right now there are eight million people online. Now it's not the first time that MS sends out patches that requires a system reboot. What made this different? Just bad luck? Failure of imagination?

    46. Re:Yeah........ by Stooshie · · Score: 1

      Except, of course, that if you have 50 patches, the chance increases of some patch having dependencies on another patch already being installed, which would mean two re-boots.

      --
      America, Home of the Brave. ... .and the Squaw.
    47. Re:Yeah........ by plague3106 · · Score: 1

      I have several Win2k3 servers, and none of them auto rebooted. They did download and notify that updates were available, which is what they are set to do.

      Are you sure AU was disabled and that some ealier SP or patch didn't turn it back on? I don't recall the options for Win2k server, but I'd be very suprised if it was set to not restart and it did. Especially given how long Win2k has been around, you'd think there'd be a KB article if this were an actual bug.

    48. Re:Yeah........ by Ben+Hutchings · · Score: 1

      I've not seen this, but I always used XP Professional as a domain member. Maybe that's the difference?

    49. Re:Yeah........ by darkpixel2k · · Score: 1

      Yes. XP Pro under a domain requires you to hit CTRL+ALT+DELETE and provide your username/password. When not joined to a domain it auto-logs in just like XP home when you don't setup additional accounts.

      --
      There's no place like ::1 (I've completed my transition to IPv6)
    50. Re:Yeah........ by petermgreen · · Score: 1

      I've not seen this, but I always used XP Professional as a domain member. Maybe that's the difference?
      Afaict joining a domain automatically sets up XP pro to act much like 2K pro does with the ctrl+alt+del prompt and the full permissions system exposed.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  2. Is it just me by jimbug · · Score: 1, Insightful

    or is that a pretty lame reason for a 2 day downtime?

    --
    Bite my shiny metal ass.
  3. Skype did not blame Microsoft by wompa · · Score: 5, Informative

    I am not a MS fanboy but it needs to be pointed out that Skype blamed a flaw in their self-healing algorithm that was highlighted by patch Tuesday. They took responsibility.

    1. Re:Skype did not blame Microsoft by Anonymous Coward · · Score: 0

      Right on, very lame excuse. Skype better starts an eBay Patch Monday to be ready for the login flood of the next day ...

    2. Re:Skype did not blame Microsoft by MyLongNickName · · Score: 4, Interesting

      Please join me in tagging this 'badjournalism'. Skype does not blame Microsoft. They blame their own code.

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    3. Re:Skype did not blame Microsoft by Klaidas · · Score: 1

      this kind of headlines is what fossies want. sad. Mod me down, but hey, you do understand what I mean...

    4. Re:Skype did not blame Microsoft by Entropius · · Score: 4, Insightful

      There's a difference between a reason and an excuse. The *reason* the network went down was related to the MS patches. That's not an excuse -- Skype admits there is no excuse, and is now fixing their code.

      Isn't this how it's supposed to work?

    5. Re:Skype did not blame Microsoft by ColdWetDog · · Score: 1
      A fossies like furries? Or are they something else entirely? All I could find was this so I'm a bit confused.

      Help me out here.

      --
      Faster! Faster! Faster would be better!
    6. Re:Skype did not blame Microsoft by ClosedSource · · Score: 1

      In theory, yes. But mentioning MS gives you a bit of an excuse (Slashdot's story title is evidence of that) and do customers really care what the detailed reason was? All that's important is that they're fixing the code.

    7. Re:Skype did not blame Microsoft by samkass · · Score: 1

      Fossie was a famous Broadway musical choreographer, known for jazzy dance numbers.

      --
      E pluribus unum
    8. Re:Skype did not blame Microsoft by Anonymous Coward · · Score: 0

      Hey assclown, notice in Skype's announcement that nowhere in it does it mention 'Microsoft'

    9. Re:Skype did not blame Microsoft by Ohreally_factor · · Score: 1

      Here's the Wikipedia article on Bob Fossie.

      --
      It's not offtopic, dumbass. It's orthogonal.
    10. Re:Skype did not blame Microsoft by Vlad_the_Inhaler · · Score: 1

      From tfa: as they re-booted after receiving a routine set of patches through Windows Update. afaik patches which come in via Windows Update (tm) are provided by Microsoft (tm).

      --
      Mielipiteet omiani - Opinions personal, facts suspect.
  4. I'm sorry.. by Themer · · Score: 0

    I hate MS just as much as the next guy but that is one of the lamest excuses I have ever heard...

  5. If this were true... by Anonymous Coward · · Score: 0, Redundant

    Why hadn't it happened every other month the same thing happens?

  6. Skype Blames Skype for Outage by gorbachev · · Score: 5, Informative
    The minute I saw the headlines on some of the blogs about this, I KNEW it'd be on Slashdot with the same misleading headline.

    Normally Skype's peer-to-peer network has an inbuilt ability to self-heal, however, this event revealed a previously unseen software bug within the network resource allocation algorithm which prevented the self-healing function from working quickly.

    The issue has now been identified explicitly within Skype.


    That's what Skype says. Doesn't sound like they're blaming anyone but themselves.
    --
    In Soviet Russia, I ruled you
    1. Re:Skype Blames Skype for Outage by vyas_theguru · · Score: 1

      Sry for being a newbie, but what exactly is a "self-healing" algorithm and how is it good/bad and what effect does it have on the network. Does it build dependencies or is it something like an infinite loop unable to terminate? Can someone explain this to me? :)

    2. Re:Skype Blames Skype for Outage by lloyd_powell · · Score: 0

      You shouldn't be sorry for being newbie, but you should be sorry for not be bothering to fully type out sorry. A self healing algorithm is one which can recover from failure without external help.

  7. Assuming this is true... by 8127972 · · Score: 1, Insightful

    .... the fact that a bunch of computers rebooting at the same time would bring down Skype is troubling. One thing worth noting, if this was truly the cause, why haven't we seen this before? Patch Tuesday happens every month, so we should have seen something like this sooner.

    Methinks Skype has other issues that they don't want to admit to, so it's easier to sort of blame M$.

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
    1. Re:Assuming this is true... by Anonymous Coward · · Score: 4, Insightful

      Perhaps it would be troubling if they were blaming Microsoft. In this case they explained that the large number of simultaneous reboots and subsequent logins simply stressed their servers. They further stated that their "self healing" did not function as designed. It is strange that earlier "patch Tuesdays" did not cause this to occur, but as I write code I find that many behaviors I see in my applications are strange until I truly understand their root cause. It may have been that the software was resilient to a point and then just fell over. Perhaps the point that it fell over was when the "self healing" kicked in and hit its fatal bug.

      Load testing is hard. I know. I used to do it. It is hard to anticipate what your peak load might be. It can also be hard to generate the right kinds and volumes of loads that your service might experience. Proper load testing requires a realistic test bed with enough machines running client simulation scripts to sufficiently load the machine. This requires a deep understanding from management that spending large amounts of money on non-production systems is essential. Your setup might deal with some kinds of load well and fail on others. Perhaps Skype had considered what might happen during a natural disaster with a large number of calls originating at the same time, but neglected to see login as a significant risk, especially if they had weathered that storm before.

      My least proud moment in quality assurance was seeing my company's service go down for a weekend due to excessive database load. We had a new version of our web service software that required significant database changes to each user account (including database structure redesign...go ahead and wade through that hard book on database principles before you start coding my friends...funny its what I'm doing right now as I go from QA dude to programmer). We made an upgrade script that ran when each user logged in, which brought the user's data up to date with the current version of our software. The thing is I knew about the risk, measured a high load at user login, notified engineering about the potential problem, but didn't demand that the upgrade be placed on hold until the issue could be better quantified. Ah, live and learn.

      -Jon

    2. Re:Assuming this is true... by ucla74 · · Score: 0, Redundant

      Except Skype didn't "sort of blame" Microsoft. If your car has a flat tire, and I point out that fact to you, do you "sort of blame" me for the flat tire? Yes, I know...another weak automobile analogy. The internal combustion engine really needs to go the way of the dinosaurs.

    3. Re:Assuming this is true... by enrevanche · · Score: 1

      methinks you didn't rtfa because they didn't blame microsoft

    4. Re:Assuming this is true... by DingerX · · Score: 4, Interesting

      Hey look, if I'm a skilled corporate comms officer -- and I have no doubt Skype has one of those --, and I have to lie about an outage, I'd do it so that it would be believable. All they had to say was:
      We recently upgraded our login server authentification routines, and in spite of our testing, we missed something.

      The underlying problem with Skype has always been the auth server: everything has to go through it. Worse, when a supernode goes down (e.g., reboots due to a planned install), everything connected to that supernode has to go through it. Now, Skype has been growing pretty fast, pretty much every week their auth servers handle more traffic than the previous week. Your average user might not reboot all computers at the same moment, but what about big enterprises?

      And how does Skype pick its supernodes? We know one of the criteria is bandwidth. So let's say in some part of the world where a bunch of little skype clients are wired to a few big bandwidth providers, patch Tuesday hits, and a bunch of those supernodes reset at the same time. The Auth server is hit with the traffic, not from the rebooting supernode, but from all the clients connected to it. That's "peak load" for your auth server, and it increases every patch Tuesday.

    5. Re:Assuming this is true... by morgan_greywolf · · Score: 1

      Bingo. Patch Tuesday happens once a month and has for at least as long as Skype has been around.

      Also, I would think that if a bunch of computers rebooting at the same time brings down Skype's network, Patch Tuesday would be the least of their problems.

      Now I haven't used Skype at all, but I'm willing to bet that they have some serious scalability problems and that there have been multiple complaints in the performance department lately.

  8. You're right. by Colin+Smith · · Score: 1

    It was the network pixies. They were on strike.

    --
    Deleted
  9. Website outage also because of Microsoft? by Anonymous Coward · · Score: 0

    Seems like it is slashdotted.

  10. Hardly the first time by joeld.uk · · Score: 1

    So Skype users everywhere inadvertantly caused a massive DDoS on Skypes Authentication servers? This is hardly the first time that MS has released patches on a single day, the name Patch tuesday implies they always release on the same day. How is this day any different? Maybe that it took Skype so long to determine they were being "attacked".

  11. So, their servers got hammered by Bullfish · · Score: 1

    I can imagine that an awful lot of people rebooted and logged back into the service crashing their servers. It seems to me that this type of thing should be built into surge capacity so that if the servers started getting hammered, they would just bounce the users that they could not handle while sending back a message saying the server was busy and to try again later. Other services do this. And it's not like patch Tuesday isn't well known.

    It sounds like bad planning on their part. A large scale power outage in a region could do as much damage.

    1. Re:So, their servers got hammered by E++99 · · Score: 2, Informative

      RTFA. It's not bad planning. It's a bug in their networking software.

    2. Re:So, their servers got hammered by Anonymous Coward · · Score: 0

      I thought it was a bug in there application code which started itself up every time the computer reboots, therefore causing a DDoS on itself.

  12. Grow up by Organic+User · · Score: 4, Insightful

    It was just a few days ago the Open Source elders asked people to stop bashing Microsoft. Skype did not blame Microsoft for the outage. They admitted the fault was in their software. We are not children here or part of a cult. This type of child play is no appreciated here.

    1. Re:Grow up by Anonymous Coward · · Score: 0

      and stay off of my lawn, and turn down that music, darn geeks in your baggy pants and black t-shirts!!11!!!

    2. Re:Grow up by Anonymous Coward · · Score: 0

      I`ll stop bashing Microsoft when they stop trying to kill off the GPL and Free Software.

      Okay ?

  13. it's just you by JeanBaptiste · · Score: 2, Informative

    I've had much longer downtimes for much lamer reasons. Of course, I'm a pretty bad programmer.

  14. That's the reason the use MS by stecoop · · Score: 2, Funny

    It's realy convient when you have somone else to blame.

    1. Re:That's the reason the use MS by enrevanche · · Score: 1

      i guess it's even more convenient to not rtfa

    2. Re:That's the reason the use MS by Anonymous Coward · · Score: 0

      Actually this being Slashdot I'm surprised people aren't blaming the RTFA whose lawsuits against people for "sharing" movies are infamous...

    3. Re:That's the reason the use MS by ColdWetDog · · Score: 2, Insightful
      It's even easier to have someone else to blame and not RTFA.

      Welcome to Slashdot.

      --
      Faster! Faster! Faster would be better!
  15. In other news . . . by UnknowingFool · · Score: 5, Funny

    Skype blames global warming on Colonel Mustard. In the conservatory (greenhouse). With the pipe. Since Colonel Mustard callously smashed all the windows in the greenhouse, it released all sorts of greenhouse gases into the environment thus dooming all the gay, baby polar bears unless the polar bears cooled themselves off by running the AC units of their Hummers at full blast. Why does Colonel Mustard hate the environment?

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
    1. Re:In other news . . . by the_fat_kid · · Score: 3, Funny

      Next: Everyone flushing a toilet at the same time will cause the east coast to go with out water for a week.

      --
      -- Sig under construction...
    2. Re:In other news . . . by Fozzyuw · · Score: 1

      ...unless the polar bears cooled themselves off by running the AC units of their Hummers at full blast.

      I just had to say, that really made me laugh. Maybe it was imagery of it all.

      Cheers,
      Fozzy

      --
      "The past was erased, the erasure was forgotten, the lie became truth." ~1984 George Orwell
    3. Re:In other news . . . by Anonymous Coward · · Score: 0

      gay, baby polar bears You're talking about us babyfurs, right?
    4. Re:In other news . . . by twitter · · Score: 0, Troll

      the gay, baby polar bears

      How do you know that there are gay polar bears?

      --

      Friends don't help friends install M$ junk.

    5. Re:In other news . . . by akunkel · · Score: 0

      I am pretty sure it was Colonel Mustard in the conservatory with tubes.

  16. Wiretap law? by megaditto · · Score: 5, Interesting

    Given that this baby was steamrolled through the Congress two weeks ago, the outage seems coincidental.

    Consider that Skype could not tell the users of the real reason even if they wanted to: the law mandates that the forced cooperation be kept in secret.

    --
    Obama likes poor people so much, he wants to make more of them.
    1. Re:Wiretap law? by Zebra_X · · Score: 0, Redundant

      Very insightful. Perhaps the only logical explanation given the duration of service outage.

    2. Re:Wiretap law? by orzetto · · Score: 4, Interesting

      Given that this baby [wiretap law] was steamrolled through the Congress two weeks ago, the outage seems coincidental.

      Interesting point, but Skype is based in Luxembourg and has no obligation to US law. Then again, they are owned by eBay, but just because they are owned by a US company does not mean much: they do not have to follow every shareholder's local law.

      --
      Victims of 9/11: <3000. Traffic in the US: >30,000/y
    3. Re:Wiretap law? by E++99 · · Score: 5, Funny

      Given that this baby [wiretaping law] was steamrolled through the Congress two weeks ago, the outage seems coincidental.

      Consider that Skype could not tell the users of the real reason even if they wanted to: the law mandates that the forced cooperation be kept in secret.

      Yes, the US government ordered Skype (a UK company, btw) to shut down for two days and blame it on Microsoft, and they complied. Hint: The aluminum foil goes on your head, not crammed forcibly into your ear.
    4. Re:Wiretap law? by TubeSteak · · Score: 1

      Interesting point, but Skype is based in Luxembourg and has no obligation to US law. Then again, they are owned by eBay, but just because they are owned by a US company does not mean much You think the US Federal Gov't is above bullying a parent company in order to get their wholly owned subsidiary in line?

      Not to mention that Skype has a US office, which means they do have some obligation to follow US laws.
      --
      [Fuck Beta]
      o0t!
    5. Re:Wiretap law? by Anonymous Coward · · Score: 1, Insightful

      Companies doing business in the US are oligated to follow US law wrt their operations in the US.
       
      Otherwise the law has no point really, especially for internet companies, since it's easy enough to set up an overseas shell company.

    6. Re:Wiretap law? by raju1kabir · · Score: 5, Funny

      Very insightful. Perhaps the only logical explanation given the duration of service outage.

      I agree. Every two-day outage of a web service can only logically be explained as a consequence of George Bush spying on you.

      One-day and three-day outages, that's something else entirely.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    7. Re:Wiretap law? by Captain+Splendid · · Score: 1

      One-day and three-day outages, that's something else entirely.

      Agreed. One-day outages are done by the Illuminati, and the three-day ones are almost always Gremlin-related.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    8. Re:Wiretap law? by LifesABeach · · Score: 1

      This is not good at all. If the staff at Skype does not want this to happen again, I could lend them my CD of Ubuntu Feisty Faun. Ubuntu's patch updates are little more friendly. Or, they could just down load it from the Ubuntu servers; once their system is back up.

    9. Re:Wiretap law? by Anonymous Coward · · Score: 0

      I agree. Every two-day outage of a web service can only logically be explained as a consequence of George Bush spying on you No, just this one.

      The fact that Skype cannot come up with a reasonable excuse for the service outage combined with the fact that the Bush administration is pushing for more "spying" powers, make this a very logical and possible reason.

      The other justification would be that the Russian crackers story was true and Skype doesn't want to admit that they were "pwned".

      Patch Tuesday happened a few weeks back, and a month before that and a month before that month. What makes this last patch Tuesday so special?
    10. Re:Wiretap law? by stephanruby · · Score: 2, Informative

      Yes, the US government ordered Skype (a UK company, btw)...
      I realize that geography is not a strong point for Americans, but Luxembourg, Skype's real HQ, isn't part of the UK -- it never was.
    11. Re:Wiretap law? by Kalriath · · Score: 2, Interesting

      Except that that's not the problem. Skype uses the resources of it's users to do everything, and when a huge portion of their users go offline simultaneously, then log back on at the same time, then no "logon servers" (read: network peers) are available.

      If you ask me, peer to peer phone is a stupid idea anyway.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
    12. Re:Wiretap law? by E++99 · · Score: 1

      Luxembourg... I can never remember, is that in Kentucky or Virginia?

      (i'm joking. last time i read an article about skype, i thought it said they were hq'd in the uk. good for them for being in luxembourg. if i were making millions, i'd be in luxembourg too. or maybe dubai. or even mexico. definitely not the uk.)

    13. Re:Wiretap law? by citizenr · · Score: 0

      I agree that it sounds ridiculous, next thing you know he will be running around telling people CIA is kidnapping people in Europe and shipping them to Israel/Syria/Saudi Arabia/secret camp in Poland for torture.

      --
      Who logs in to gdm? Not I, said the duck.
    14. Re:Wiretap law? by shish · · Score: 1

      Yes, the US government ordered Skype (a UK company, btw) to shut down for two days

      Heh, next thing you know, those conspiracy nuts will be suggesting that the US government, working on behalf of the RIAA, was the force behind the swedish government's raid on the pirate bay's data center!

      Of course, here in sensible-land, we all know that the US government keeps to itself and wouldn't dream of interfering with any business in any other country :-)

      --
      I mod down anyone who says "I will be modded down for this", regardless of the rest of their comment
    15. Re:Wiretap law? by JackieBrown · · Score: 1

      I was waiting for Ubuntu to be inserted in this story

    16. Re:Wiretap law? by harlows_monkeys · · Score: 1

      Interesting point, but Skype is based in Luxembourg and has no obligation to US law

      They specifically market their products to US consumers. That generally makes them, for those aspects of their business that involve those consumers, subject to US law.

      The extent to which Luxembourg will cooperate with the US in enforcing those laws will depend on the details of whatever treaties are in place between the two. There's a vast web of such treaties, between pairs of countries, and between members of larger groups, covering taxes, civil law, and criminal law. It's one of the more interesting, and complicated, areas of law.

    17. Re:Wiretap law? by Kalriath · · Score: 1

      Addendum: I made a slight mistake - apparently login is centralised, everything else is not. But that does mean that in the absence of peers, Skype's network still fails.

      --
      For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
    18. Re:Wiretap law? by BrokenHalo · · Score: 1


      Given the obvious deficiences in technical skills on the part of Skype staff, I am very much inclined to doubt if they would be capable of providing such a capability for surveillance. Although I'm sometimes quick to jump on a conspiracy theory bandwagon, I think we are safe (in this regard) for now.

  17. timezones by hey · · Score: 4, Interesting

    Does the reboot occur at, say, 2AM local time? If so then reboots would be spread out by the (at least) 24 timezones.

    1. Re:timezones by raju1kabir · · Score: 1

      Yes, but the reboots would be clustered near the supernodes, because of the correlation between latency and time zone (nearby systems have lower latency to each other and are likely to be in the same time zone). So there would be a rolling overstress of their P2P architecture.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
  18. Oh please! by raehl · · Score: 1, Funny

    Somehow, I don't think thats the real story.

    Everyone knows that the Slashdot editors only post informed, unbiased article summaries with accurate titles!

    And they are ESPECIALLY thorough when the article even tangentially mentions Microsoft.

    1. Re:Oh please! by xtracto · · Score: 5, Insightful

      Skype Blames Microsoft Patch Tuesday for Outage

      For the love of God editors, I understand that it is fine to write a sensationalist title on some articles but that is blatant FALSE. It is a complete LIE. People at Skype specifically stated that the fault was in *their* log-in mechanisms.

      Really this kind of journalism is disgusting... I am tagging this story as LIE which I hope other people do as well, unless editors change the title.

      I find hard to believe Slashdot has got so low... this and the speculative digg-like "articles" ending with a question mark "?", What the fuck.

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
    2. Re:Oh please! by Just+Some+Guy · · Score: 2, Insightful

      For the love of God editors, I understand that it is fine to write a sensationalist title on some articles but that is blatant FALSE. It is a complete LIE. People at Skype specifically stated that the fault was in *their* log-in mechanisms.

      Really? So when they said, "[t]he disruption was triggered by a massive restart of our users computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update", they didn't really mean it?

      Come on, just admit that you're wrong. It was a fault with their auth service in the sense that it wasn't able to cope with a Patch Tuesday-induced slashdotting that it wasn't designed for.

      After watching Sycko now I am very afraid to live in the USA. How can you live there?

      The same way Australians can live in Australia, even though I've seen "The Road Warrior" and personally would not wish to.

      --
      Dewey, what part of this looks like authorities should be involved?
    3. Re:Oh please! by afabbro · · Score: 1

      Hee hee, you used the word "journalism" while referring to Slashdot...

      --
      Advice: on VPS providers
    4. Re:Oh please! by raehl · · Score: 1

      Really? So when they said [skype.com], "[t]he disruption was triggered by a massive restart of our users computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update", they didn't really mean it?

      Didn't mean it? They didn't even say it!

      They said that the number of reboots *EXPOSED AN ERROR IN THEIR CODE*.

    5. Re:Oh please! by Just+Some+Guy · · Score: 1

      Didn't mean it? They didn't even say it!

      Except you're wrong. My words were a verbatim quote from the linked report.

      --
      Dewey, what part of this looks like authorities should be involved?
    6. Re:Oh please! by Anonymous Coward · · Score: 0

      I hardly see how you can think that Skype is blaming Microsoft for anything. It wouldn't have sufficed to say that their authentication server was overloaded, because people would ask "Why?". Secondly they never even imply an action on behalf of Microsoft; if their statement places blame on anyone it would be the computer USERS, since they clearly say "triggered by a massive restart of user's computers." There is no conceivable angle where this is Microsoft's fault.

      Skype clearly went the proper way and crafted their statement to reflect the fact that the fault was with their software. If you read the previous statement made, they plainly said they wish to apologize and thank users, in that order. That's not the sound of someone pushing blame.

    7. Re:Oh please! by Zebedeu · · Score: 1

      Yes, but your quote was conveniently incomplete, giving another meaning to the original phrase.
      They never blamed Microsoft. They were blaming themselves for the bug that resulted in this mess, and Microsoft's participation was merely as the catalyst that activated the bug.

      As a software developer myself, I tend to view outside interactions that expose bugs in my code as beneficial (I get to squash one more bug in my software), at least when the exposure isn't hostile, which is obviously the case here.

    8. Re:Oh please! by elhedran · · Score: 1

      If I tell my manager

      "the bug was triggered by a feature of another product as it did something it was expected to do"

      My manager isn't going to assume I'm shifting blame onto the other product. There is a *huge* difference between "triggered by" and "caused by", especially when referring to software bugs. Never mind that you used an incomplete quote. The only time they talk about something being the cause is when they talk about their own code

      "this event revealed a previously unseen software bug within the network resource allocation algorithm"

      Skype could hardly explain the bug would only occur if there was a large number of logins in a short period of time without explaining why that might have happened in the specific instance. Given that, I think they stated it as well as should be expected.

      If I said "I allowed the fire" I might be accused of arson. If I say "I allowed the fire-truck to pass me" I'm doing the right thing. The whole article, when read as a whole, does not say "Skype Blames Microsoft Patch Tuesday for Outage"

    9. Re:Oh please! by trawg · · Score: 1

      far too kind; I think 'bullshit' is much more appropriate. Totally agree and it is getting ridiculous.

    10. Re:Oh please! by kir · · Score: 1

      You must be new here.

      (Has this slashdotism died?)

      --
      3cx.org - A truly bad website.
    11. Re:Oh please! by geekoid · · Score: 1

      It's the fault of MS patch Tuesdays design, the responsibility was all Skype.

      It's Skype's bug, no doubt.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  19. Note absence of word "Microsoft" by Animats · · Score: 2, Insightful

    Note that nowhere in Skype's announcement does the word "Microsoft" appear.

    It's very striking how, when some major vulnerability appears, Microsoft's name doesn't appear prominently in news releases.

    It also reminds you that Redmond has the power to reboot most of the computers in the world remotely. What if, one day, they didn't come back up?

    1. Re:Note absence of word "Microsoft" by crossmr · · Score: 1

      I'd push the power button?

    2. Re:Note absence of word "Microsoft" by RightSaidFred99 · · Score: 1

      That's because this isn't a vulnerability. Furthermore, MS only has the power to reboot machines when explicitly granted that power. But the rest of your post makes sense. Oh, wait, that nonsense comprises the entirety of your post. Nevermind.

    3. Re:Note absence of word "Microsoft" by Aladrin · · Score: 1

      "What if, one day, they didn't come back up?"

      Well that's an easy one. We'd format them and install Linux instead, so it can't happen to our friends again.

      Of course, we'd put Windows right back on for our customers, since 2 hours sitting on your ass and getting paid for it is always good, and Windows virtually assures you'll get to do it again in the future, too.

      --
      "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    4. Re:Note absence of word "Microsoft" by LordSnooty · · Score: 1

      Yes, that's a power they explicitly grant to themselves by default, I'd imagine that 80% of Windows boxes are set to reboot automatically. After all, some would argue that's the way to ensure the patches get loaded.

    5. Re:Note absence of word "Microsoft" by nogginthenog · · Score: 1

      It mentions Windows Update here: http://heartbeat.skype.com/

      "The disruption was triggered by a massive restart of our users' computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update."

    6. Re:Note absence of word "Microsoft" by Anonymous Coward · · Score: 0

      Yeah, it's hair-splitting of the worst kind to say "article doesn't mention Microsoft", when in fact it mentions Windows Update (capitalized, mind you). How many other companies besides Microsoft have a "Windows Update" feature? Microsoft would sue anyone else who dared tried to co-opt that term...

    7. Re:Note absence of word "Microsoft" by Anonymous Coward · · Score: 0

      > when explicitly granted that power

      That isn't quite worded correctly. The explicitly grant themselves this power by default. It isn't granted by the user to them.

      Also, even when you turn it off, Windows will sometimes still reboot w/o your permission. We got nailed by this last week. After a lot of frantic calls to Microsoft we found-out that even though it was disabled on our machines and in our domain's group policy, certain updates can still crash your systems. As far as I know and as far as the people we talked to at Microsoft know, there is no way to keep Microsoft from crashing your systems. We're converting from AIX w/ Oracle as part of a high-profile conversion story for Microsoft (we're in the same building as some of their marketing people in Bellevue, WA) so admittedly we don't have much experience with Windows but we do have high-level contacts at Microsoft that couldn't solve the problem either.

    8. Re:Note absence of word "Microsoft" by NotBorg · · Score: 1

      What if, one day, they didn't come back up?
      The geek shall inherit the earth?
      --
      I want this account deleted.
    9. Re:Note absence of word "Microsoft" by SEMW · · Score: 1

      I can't remember where it was, but I remember reading a few years ago (before SP2, and thus before automatic updates turned on by default) a very convincing argument which statistically analysed the spread of some virus, which exploited a vulnerability that had been patched in Windows Update quite a few months before, to argue that a majority of home users never update their system. Automatic updates switched on by default was probably the single most important thing SP2 did, even more than turning on the firewall by default. (Of course, even now, a fairly big proportion still don't have AU on, since they never installed SP2 because they never update their system... )

      --
      What's purple and commutes? An Abelian grape.
    10. Re:Note absence of word "Microsoft" by Anonymous Coward · · Score: 0

      We're converting from AIX w/ Oracle as part of a high-profile conversion story for Microsoft (we're in the same building as some of their marketing people in Bellevue, WA)

      You totally, TOTALLY, deserved to get fucked as bad as you did.

    11. Re:Note absence of word "Microsoft" by Anonymous Coward · · Score: 0

      You must be new here, Wellcome to Slashdot friend.

    12. Re:Note absence of word "Microsoft" by crossmr · · Score: 1

      and yet, in slashdot world that still counts as interesting, insightful, or just downright brilliant...

  20. Re:Monoculture and software failures by owlstead · · Score: 1

    If it is a flaw in the self-healing mechanism, then I don't know if this is such a good reason. A whole internet rebooting is something to be scared of though. I presume that can be helped by rebooting systems in some sort of time-schedule.

    I think the "mono-culture" thing is an interesting argument, but nobody is going to add or change operating systems because of this reason. So the argument is mostly academic. Furthermore, to solve this problem, you would need to replace the Skype mono-culture, not the Windows mono-culture.

  21. But, the question is... by swanky · · Score: 1

    Why hasn't this happened before? There have been many Patch Tuesdays.

    (Well, after typing this, I just realized--maybe they incorporated new code, but they should have mentioned that too)

  22. Re:Monoculture and software failures by Vancorps · · Score: 1

    While your point is valid it's not really relevant to this particular situation since it was a single implementation of VOIP that died.


    Skype going down had zero impact on my life or my network. If a computer is relying solely on Skye for VOIP then your statements would be relevant to the story. This is why I have both Cisco VOIP and Vertical's VOIP implemented into my network. The Cisco as a backup to my primary PBX. It's not as functional but during a failure mode it will still allow us to call out and to receive calls so it'll work.


    Monoculture is indeed bad, Skype runs on multiple platforms though and all platforms for affected. The headline is horridly misleading.

  23. Re:Monoculture and software failures by The+Bungi · · Score: 1

    A hard-nosed person might say the real solution is to design a secure OS.

    A reasonable one might suggest Slashdot change their misleading headline, and recommend Skype fix their network. It's not like this is the first Patch Tuesday in history, or the last.

    It's convenient to blame Microsoft, I think. Skype knows all over the internets today people will be waxing poetic about "software monoculture" and "M$ Windoze is teh suxxorz" instead of questioning why a simple DoS they're supposed to be able to handle also caused a massive two-day outage.

  24. P2P dumbness by Kludge · · Score: 5, Interesting

    I think this demonstrates the goofiness of a p2p telephone system. If I use Skype, I depend upon my data flowing through other users' computers because I am too dumb to allow incoming VOIP connections to my computer.
    VOIP connections should be direct encrypted connections from my computer to the computer of the person whom I wish to contact. Period.

    1. Re:P2P dumbness by RingDev · · Score: 2, Insightful

      Sure, we can do that. Just before you make any calls we'll need you to lay copper directly from your location, to the location of the person you are trying to reach.

      Hello, it's the freaking internet, you're call is going to get routed to hell and back. Encrypted or not, you're going to be bouncing from routers to ISPs, to backbones, and back down the other side, and depending on your flavor you may even have a 3rd party provider to talk to in the loop.

      -Rick

      --
      "Most people in the U.S. wouldn't know they live in a tyrannical state if it walked up and grabbed their junk." - MyFirs
    2. Re:P2P dumbness by Anonymous Coward · · Score: 1, Informative

      They are direct connections. If possible they are anyway. Skype uses several tricks to punch through NAT firewalls also, if that doesn't work only then do you go through an intermediate server. Most of the time you have direct connections though.

      This was a problem with the login servers. Reading comprehension?

    3. Re:P2P dumbness by fasuin · · Score: 5, Informative

      That's exaclty what skype does. All voice (video/chat/file) flows are encrypted, and they go from you to your party. Only if both of you are behind a NAT or/and firewall, then skype routes the call through another node. If you want more infos, have a look at "Revealing Skype Traffic: when randomness plays with you" and references therein... http://www.sigcomm.org/ccr/drupal/?q=node/245

    4. Re:P2P dumbness by Kludge · · Score: 0

      Of course, packets get sent through routers, etc, etc. But if I have to send my packets to a third party before they go to my friend, I'm using twice as many hops, twice as much latnecy, and twice as much bandwidth than a more "direct" connection.

    5. Re:P2P dumbness by gad_zuki! · · Score: 1

      Except on the internet the guys who run the routers and gateways that connect the two computers dont usually reboot or kill the skype processes resulting in a dropped calls. Like I do for kicks sometimes. Or like a whole bunch of reboots do. An established ip connection is "bad" enough. TOssing in a home pc on a dsl connection running BT as a voip middle man is almost crazy.

  25. Skype said it's the reboots that matter by billstewart · · Score: 3, Informative
    Skype said the problem wasn't the specific patches, but the fact that everybody rebooted at once. Patch Tuesday doesn't always require rebooting your machine, but my home machine got rebooted; my work machine also rebooted but sometimes that's because of what else my IT department wants to do when they're downloading the Microsoft patches, so it's hard for me to tell.


    Maybe the average machine had more downtime on this month's reboot? Or the reboots happened in a more concentrated time window?

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
    1. Re:Skype said it's the reboots that matter by spacefight · · Score: 4, Insightful

      Under this circumstance, I think it was funny, that they recommended leaving the client running in order to reconnect automagically again once the login service was fixed. Sounds like a bad idea while having login issues...

  26. Headline is factually inaccurate. by RingDev · · Score: 1

    Read the article. They are not blaming MS for the failure, they are blaming their own code. It was just because of the mass reboot that their own flaw became apparent. Headline is factually inaccurate.

    -Rick

    --
    "Most people in the U.S. wouldn't know they live in a tyrannical state if it walked up and grabbed their junk." - MyFirs
    1. Re:Headline is factually inaccurate. by Ecuador · · Score: 1

      Well, I guess I still don't need to read it, right? You gave me all the information I would need ;)

      --
      Violence is the last refuge of the incompetent. Polar Scope Align for iOS
  27. Passing the Buck by Anonymous Coward · · Score: 0

    Just one group of Code monkeys blaming yet another group of Code Monkeys for not coding properly, ad nauseum.

    My favorite quote in the Globe and Mail regarding this story goes "One Can not expect the same level of reliability...". It figures, they are just simple coders, they don't care about reliability.

    Now a real engineer, who maintains the telephone network, DOES care about reliability, it's their job. The typical 9-5 Code monkey on the other hand, knows they can just issue a patch when it pleases them, or Marketing commands them to.

  28. Re:Monoculture and software failures by BoChen456 · · Score: 1

    How on earth could you anticipate this failure mode?

    You can anticipate this failure mode quite easily. Its happened last month, and the month before, and the month before ...

    The parent obviously didn't read the article, or even the summary. The flaw was from computers REBOOTING at the same time, nothing to do with what Microsoft was patching.

  29. Re:Monoculture and software failures by Ckwop · · Score: 1

    I think the "mono-culture" thing is an interesting argument, but nobody is going to add or change operating systems because of this reason. So the argument is mostly academic. Furthermore, to solve this problem, you would need to replace the Skype mono-culture, not the Windows mono-culture.

    Yes, that's also a good point. My argument isn't specific to an operating system monoculture; it applies equally to an application-level monoculture. This is why I believe in multiple implementations around a central open standard. Not only does the competition between the different implementations drive up the quality of each implementation but also its security too.

    Simon

  30. Unlikely story! by Zebra_X · · Score: 1

    "On Thursday, 16th August 2007, the Skype peer-to-peer network became unstable and suffered a critical disruption. The disruption was triggered by a massive restart of our users' computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update."

    This has been going on for years now. You will note that the outage occurred on *Thursday* August 16th. Microsoft's patching schedule is every Tuesday. Typically computers reboot on Wednesday morning early in the AM. So it would seem unlikely that all of the computers that run Skype were rebooted Thursday morning. Also, not everyone leaves their computers on to download updates and reboot automatically. I would say that this explanation is suspect, at best.

    "The high number of restarts affected Skype's network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact."

    Right - it had nothing to do with patches MS or otherwise it had everything to do with Skype not being able to service their supposed large number of logon requests.

    Further though this DOES NOT explain *at all* why they were not able to service logon requests for *3* days. This level of outage is almost unheard of.

    My only guess is something went terribly wrong and they don't want to own up to it.

    1. Re:Unlikely story! by warderz · · Score: 1, Interesting

      My thoughts exactly, they can deny it all they want but I find the previous story more believable. Just put yourself in their shoes for a second, if there was a DoS, not even a breach, and you admit it what would the customers think/do? Skype's not the only company that provides this kinda service...

    2. Re:Unlikely story! by Grail · · Score: 1

      If you had a Windows machine, you'd realise that the patch Tuesday actually happened on Thursday.

      I am not aware of any telecommunications system in the world that has not reached its five-nines reliability rating through trial and error. Earthquake shakes all the phones off the hook in a major city, leading to your telephone exchanges crashing because noone thought of the situation of 1 million people simultaneously trying to listen to the dial tone? You learn, and write around the error (in the simplest case, simply stop giving dialtone once you're already serving dialtone to the first hundred thousand phones, and tell the administrator that something is afoot).

      What effectively happened to Skype is that they got Slashdotted. But this was Slashdotting done properly - there was no fascinating article on a geek blog that led hundreds of thousands of people to a particular site in the course of half an hour. This was a vendor-enforced reboot which leds millions of people to a particular Internet service. Microsoft is to Slashdot as Caterpillar D9 is to hand trowel.

      It's not Microsoft's fault that Skype crashed, but Microsoft's peculiar habit of forcing millions of consumer PCs to peform exactly the same Internet-based operation at the same time certainly highlighted a flaw in Skype's networking model.

      As for the outage lasting for three days... in the case of a Slashdotting, the people visiting the site after it's melted down will see the "service unavailable" message and think, "Cool! Slashdotted already!". The software responsible for melting down Skype's infrastructure was just continually trying to connect over and over again. The moment the servers were up, they were no doubt being hit by thousands of authentication requests per second, which would bring them right back down again.

      When you are Slashdotted, you get a short-term, extreme rise in traffic. This traffic then peters out and returns to "normal" levels after a day or so (the article leading to the Slashdotting has been read by all subscribers). What happened in this case was that automatic connection attempts were being repeated over and over again by software that was configured to connect as soon as the computer was turned on. Thus the traffic would have risen to a certain maximum within the first few hours, and then stayed there until some authentication requests were approved. Once the first batch of nodes were authenticated and new nodes were able to retrieve the seed information, I expect the load would have dropped exponentially.

      Since this was an operating system and some service software that was responsible for the endless connect requests, I don't expect there would have been any backoff in the load. The OS was rebooted, the software tried to reconnect, and kept trying in the belief that it would eventually get a connection.

      So Skype actually got Microsofted.

      Now they've fixed their software to cope with this event, should it ever happen again.

  31. Re:Put more effort into linux version by eneville · · Score: 1

    OK, even if the flaw was on Skype's end, it would be nice if the linux version was reasonably in sync with the windows and mac version. Maybe if more people were able to use all of the features of Skype on alternative OS's, they wouldn't have to worry about getting hammered and taken out due to an event like this. I still don't understand why Linux support is in version 1.4 while windows is up to 3.5 and has "amazing" features like video support. Oh well, until they at least try to get it right I'll stick with something else (Ekiga, Kopete, Pidgin). I agree, until then I have to rely on my own `motion` capture and FTP upload script so that people can see me while they talk. This isn't exactly secure, and I have to use htpasswd to ensure that only the person that I am speaking to sees me, otherwise it's a waste of my bandwidth to let the entire world view... Not that there's anything to see, but that's not the point.

    Surely, it's easy enough to hook their system in with /dev/video... It's not like it's *that* hard, and as if the code doesn't exist already.
  32. Re:Monoculture and software failures by LWATCDR · · Score: 2, Insightful

    "you would need to replace the Skype mono-culture, not the Windows mono-culture."
    Not really why do you think that any exploit for Windows is so dangerous? Even then if you think about it the idea that EVERY windows system is going to have to reboot on a certian day is just laughable.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  33. Re:Monoculture and software failures by TheRealMindChild · · Score: 1

    "Monoculture". I am not convinced you even know what that means.

    --

    "When life gives you lemons, don't make lemonade. Make life take the lemons back!" -- Cave Johnson
  34. Like I needed another reason not to use VoIP by AudioEfex · · Score: 2, Interesting

    Gee, I hope no one tried to call 911 during the outage. That "enhanced" (insert guffaw, it's like calling a hamburger without the meat and just a bun "enhanced") 911 didn't do a tinkers damn worth of good for anyone who's service was out.

    This is why I won't even consider VoIP. Why in the world would I want to take risks like this? I live in a house my family has lived in for over 60 years, with the same old phone line and it's NEVER GONE DOWN IN SIXTY YEARS! A couple of times a month my Internet craps out, though, though usually for less than an hour. And sometimes the router needs to be reset, like many people find they have to do periodically. What happens if I need 911 during one of those times, and I can't get around it?

    "Internet phone", "digital phone" whatever they want to call it, anything but a REAL land-line from the local phone company is a substandard service by definition. They can throw whatever words out there to make it sound super-dooper, but it's a substandard service just like anyone who experienced this outage can tell you.

    AE

    1. Re:Like I needed another reason not to use VoIP by ItsLenny · · Score: 1

      I've got vonage... $24 a month unlimited nation wide calling... no complaints here...

      and if I was in that situation (no phone and need to call 911) I've got a cell phone

      --
      ----------
      Trying to fix or change something only guarantees and perpetuates it's existence
    2. Re:Like I needed another reason not to use VoIP by Anonymous Coward · · Score: 0

      Our region's cable ISP came out with local IP phone service a year or so back. When they called trying to sell it to me, I just laughed. Why on earth would I trust my phone service to a connection that goes down several times a *week*?

      They threw a teeny tiny UPS into the deal too, as evidence of their commitment to 'reliability'. Except that I already run a business-class UPS on my entire home network, which never seemed to prevent outages before.

    3. Re:Like I needed another reason not to use VoIP by David+Jao · · Score: 1

      I live in a house my family has lived in for over 60 years, with the same old phone line and it's NEVER GONE DOWN IN SIXTY YEARS!

      It's not as simple as you describe. For example, in the United States at least, a large number of landlines were unable to initiate any phone calls on September 11, 2001, whereas internet based services such as e-mail had no problems on that day.

      Even for people who need a landline for 911, VoIP is still a useful complement for a landline. You can use VoIP for calling overseas, and the landline for local calls. In fact, you don't even need to subscribe to a VoIP service -- any calls that you place overseas through your "old phone line" are probably already being relayed by your long distance carrier over VoIP, without you knowing it.

    4. Re:Like I needed another reason not to use VoIP by raju1kabir · · Score: 1

      Gee, I hope no one tried to call 911 during the outage.

      Do you know any Skype users who have neither a landline nor a cell phone? I don't.

      Do you know anyone who's called 911 with Skype? I don't.

      In fact, for most Skype users, 911 isn't even a valid number where they live.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    5. Re:Like I needed another reason not to use VoIP by Anonymous Coward · · Score: 1, Insightful

      This is why I won't even consider VoIP. Why in the world would I want to take risks like this?

      I hear you, buddy. Maybe someday, someone somewhere will figure out a way to do VoIP without it being utterly dependent on Skype's login service. Until Skype is reliable, there is no point to subscribing to Vonage, Comcast, Verizon or AT&T's VoIP offerings.

      And don't get me started on Asterisk, Cisco, Avaya and 3Com! How many businesses came in Thursday morning to find that their PBXes were down due to Skype making VoIP so risky. Bet they were pissed.

  35. Reminds me of AOL crashing mail servers by DrDitto · · Score: 4, Interesting

    Reminds me of the late 90s where AOL's crashing mail servers ended up bringing down my universities server (and many other organizations) because of the surge of load when AOL came back online and started sending backlogged mail.

    1. Re:Reminds me of AOL crashing mail servers by IchBinEinPenguin · · Score: 4, Funny

      Reminds me of the late 90s where AOL's crashing mail servers ...
      me2!!

  36. monoculture by SolusSD · · Score: 1

    do we need any further proof that a OS monoculture sucks?

  37. Anyone know... by bogaboga · · Score: 3, Funny

    Does anyone know what OS those Skype servers are running? If the OS is Linux, then I blame Skype administrators. If it is any flavour of Windows, then I blame Microsoft. Now, some of you might say I am biased.

    1. Re:Anyone know... by Anonymous Coward · · Score: 0

      Some also might say that you are a whining moron.

    2. Re:Anyone know... by Anonymous Coward · · Score: 0

      I'm a big fan of Linux, but for years I've been arguing that this is exactly what slows down its introduction in the enterprise: IF the OS [you, the administrator, installed] is Linux, then you are to blame [and you get fired]. If it is any flavor of Windows, then you can blame Microsoft and keep your job!

  38. NAT dumbness by Spy+der+Mann · · Score: 1

    VOIP connections should be direct encrypted connections from my computer to the computer of the person whom I wish to contact. Period.

    Hello.... NAT, anyone?

    1. Re:NAT dumbness by raju1kabir · · Score: 2, Informative

      All the central server has to do is instruct each endpoint to UDP tickle each other, then they can talk directly through NAT.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    2. Re:NAT dumbness by fasuin · · Score: 1

      correct... if no firewall is present... if a firewall block UDP packet, then relying is a must...

    3. Re:NAT dumbness by FireFury03 · · Score: 1

      correct... if no firewall is present... if a firewall block UDP packet, then relying is a must...

      Or the user could get a clue and poke the correct holes in the firewall. I'm not convinced that engineering protocols to try and bypass the user's own firewall is a bright idea - firewalls are there for a reason.

  39. Cry much, noobs? by Anonymous Coward · · Score: 1, Insightful

    Wah! Our system can't handle many users logging in at the same time, wah!! It's Microsoft's fault we can't figure out how to fix it, wah!!

    Typical FOSSies must work for Skype: always blaming their lack of coding skill on Microsoft.

  40. Proof. by The+Living+Fractal · · Score: 1

    This is proof that you should believe everything you read in the news. Especially on Slashdot, where the is NO bias towards anything, especially Microsoft. Whiskey Tango Foxtrot.

    --
    I do not respond to cowards. Especially anonymous ones.
  41. Informative?!?!? by JeanBaptiste · · Score: 1

    hopefully not to my employer

  42. hmm by el_coyotexdk · · Score: 3, Insightful

    Arent people usually complaining that windows userd doesnt install the security patches? now people complain that they actually DO install them... WHEN OH WHEN is people satified?

    1. Re:hmm by SEMW · · Score: 1

      Arent people usually complaining that windows userd doesnt install the security patches? Note since XP SP2, which turned automatic updates on by default.

      now people complain that they actually DO install them... WHEN OH WHEN is people satified? Perhaps the people complaining that AU is on by default are different people to the ones who were complaining when it wasn't? Just possibly the former set were the ones who argued that AU shouldn't be on by default, and the latter set, the ones who argued that it should? Just a thought.
      --
      What's purple and commutes? An Abelian grape.
  43. Not MSs Fault by ViceClown · · Score: 1, Redundant

    I think this story is badly titled. My understanding is that the outage happened because of patch Tuesday but Skype isn't blaming Microsoft for it. In fact it helped reveal a flaw in their p2p healing networking stack. I'm as much a /. fanboy as the next guy but this title is inflammatory and misleading.

    More info: http://arstechnica.com/news.ars/post/20070820-gian t-synchronized-reboot-windows-update-smokes-skype. html

    --
    Have a Happy.
  44. If this is true... by BronsCon · · Score: 1

    or if enough sheeple buy it...

    Wouldn't this be a huge blow against Windows on the workstation? I can't see it making much difference to Windows as a gaming or multimedia platform, mainly because you wouldn't typically see Skype on a machine with such as its primary use. This could still take a chunk out of MS if it's true though.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    1. Re:If this is true... by SEMW · · Score: 2, Insightful

      ...Huh? Why would this affect MS in the least, let alone strike "a huge blow against Windows on the wordstation"? It's not as if this will happen every month: It was a one off due to a bug in Skype's network algorithms, it's already been fixed, and the chances of it happening again are negligibe.

      --
      What's purple and commutes? An Abelian grape.
  45. Re:Monoculture and software failures by Anonymous Coward · · Score: 0

    IMHO, yes, you can blame Skype. Should a worldwide telecommunications company be prepared to handle a large number of simultaneous logons? Umm, yea. Do they have system/network monitoring that has pretty little graphs showing utilization that spikes when MS releases patches? Yea, prolly. How can you anticipate it? Because its your job to monitor it and make sure you arent pushing the limits of your network.

    BTW - Wouldnt a non-OS related incident, such as a brown/black out, have had the same result?

    Anonymous Coward

  46. What kind of fookin' idiots.... by TW+Atwater · · Score: 0, Troll

    ...build OSes that have to be rebooted to make changes effective.

    --
    More than 60,000 Windows programs won't run on Linux.
    1. Re:What kind of fookin' idiots.... by FlatLine84 · · Score: 1

      Depending on what changes are made, all of them....

    2. Re:What kind of fookin' idiots.... by zippthorne · · Score: 1

      I've had to reboot Ubuntu at least five times in the past five weeks. Though most of those reboots were within a couple of days of each other.

      --
      Can you be Even More Awesome?!
    3. Re:What kind of fookin' idiots.... by Anonymous Coward · · Score: 0

      ...build software patches that don't restart all the processes using the files that have been replaced?

      Yes, I've seen patches on Linux that fixed vulnerabilities in sshd without restarting the service. If I hadn't been on the ball that service would have continued to run in vulnerable state for months. Windows on the other doesn't allow you to replace file in use, and so one proactively forced to either stop the affected processes, or reboot. Makes much more sense to me.

    4. Re:What kind of fookin' idiots.... by Ash-Fox · · Score: 1

      I've had to reboot Ubuntu at least five times in the past five weeks.
      Well, there haven't been any security updates since 2007-07-19 that required a restart, and if these issues didn't effect you, you wouldn't of needed to reboot.
      --
      Change is certain; progress is not obligatory.
  47. Yeah, but for how long? by dpbsmith · · Score: 1

    There are already stories that when Verizon installs FIOS, they conveniently remove the copper wire connection that has served you so faithfully for sixty years. If you ask them to leave it in place they are supposed to honor the request, but other stories suggest that if you aren't physically present when they install the service that request is apt to get overlooked.

    The ultrareliable telephone service the U. S. has known for about a century is going away. It just doesn't make much money for the carriers, and they seem to be systematically trying to nibble away at it within the limits of what regulation allows them.

    You might as well decide that it's a good bargain to swap the ability to get help in an emergency for the ability to buy thousands of cable channels and overpriced locked-down video downloads, because the FCC has already accepted that bargain on your behalf.

  48. Read TFA by fatcat1111 · · Score: 3, Funny

    Skype didn't blame Microsoft for the outage, they attributed it to a bug in their software. Did the subby even read TFA?

    --
    How Politicians Lie: http://www.factcheck.org/
    1. Re:Read TFA by BlackCobra43 · · Score: 1

      Did the subby even read TFA?

      You must be new here.

      --
      I never spellcheck and I freely admit it. Save your karma for more worthwhile "lol erorrs" replies
  49. I blame Linus for my outages over the weekend. by Anonymous Coward · · Score: 0

    You see, I was upgrading from CentOS 4.5 to CentOS 5. Because of an issue with Python (specifically, the switch from 2.3 to 2.4), yum wouldn't work properly for some time until I figured out how to fix it.

    Damn you, Linus Torvalds, for giving me downtime!

  50. Two day lag? by zenwarrior · · Score: 1

    What about the time gap between Windows Update and the collapse of Skype? Should not the problem have occurred sooner last week than it did?

    --
    /.'s Psychic-in-Residence: Psychic to the Geeks
  51. What, you monitor your dial tone with nagios? by ooglek · · Score: 4, Insightful

    How do you know your phone service has never been out in 60 years? Do you monitor it? How many calls a day do you make? Are you home 24/7 and do you use the phone all the time, as in more than 10,000 minutes per month?

    Sure, you've never been affected by an outage of your phone service, but that doesn't mean it hasn't been out of service ever.

    Plus, you pay for it too. At $30-40/month per line, you expect minimal outages. When you are paying $30/year or even nothing, a two day outage, while annoying, isn't surprising, especially when operated on a public network. Your phone line is on a private, dedicated network. You simply can't compare the two when it comes to uptime.

    If all of Skype's customers paid $30-40/month, I'm much more confident that they wouldn't have had this outage.

    1. Re:What, you monitor your dial tone with nagios? by AudioEfex · · Score: 1

      "How do you know your phone service has never been out in 60 years? Do you monitor it? How many calls a day do you make? Are you home 24/7 and do you use the phone all the time, as in more than 10,000 minutes per month?"

      Nice attempt at deflection of the topic, but the answer is very simple. No one who has lived in my house in 60 years has ever picked up the phone and it not worked.

      That is a different experience than those who use this service have.

      AE

    2. Re:What, you monitor your dial tone with nagios? by FireFury03 · · Score: 1

      No one who has lived in my house in 60 years has ever picked up the phone and it not worked.

      That is a different experience than those who use this service have.


      I'm the last person to defend Skype, but it seems your analysis is flawed. You have compared the experiences of a single household with the experiences of several thousand slashdotters.

      Personally, I have had outages on phone lines on several occasions. I can think of at least 2 occasions when my BT line has completely failed and probably around 3 occsions when my NTL line has failed.

      I'm not saying VoIP is less reliable than the PSTN (infact I'm sure it is), but I am saying that the basis for your "proof" is completely bogus.

  52. Problem with SKYPE... by Anonymous Coward · · Score: 0

    ...is that the application starts by default on Windows booting.

    There is no need for this and the average user is not going to turn it off. So if SKYPEs explanation was correct, a lot of users tried to login right after the security update which logged them off.

  53. Scuttlemonkey... by digitalmonk73 · · Score: 1

    and the rest of Slashdot need to start writing accurate and unbiased titles to their posts. Then maybe everyone can read the article with a bit more truthiness.

  54. Linux Skype by Anonymous Coward · · Score: 0

    Apparently the Linux port of Skype is so bad that does not get the opportunity to become a supernode. ;-(

  55. Not malicious? by monopole · · Score: 1

    Skype further stressed that there was no malicious activity and user security was never in any danger.
    But since it was a result of a Microsoft patch isn't that a contradiction?

  56. Reminds me of a 50-year-old telephone outage by Anonymous Coward · · Score: 5, Interesting

    I don't remember where/when this happened, so it might be an urban legend. But the story is that many years ago an earthquake rattled a California town. No major damage was done, but it killed all the phones in the town for several days.

    The earthquake had jostled thousands of telephones off hook. The central office switches survived the quake just fine, but crashed due to a bug that seems eerily like the one Skype just described. Basically the switch kept a list of phones that were off hook. The switch is responsible for playing "dial tone" to those phones, but the central office only had a certain number of units that could play dial tone and listen for dialing. So the first "n" phones off hook got dial tone; the rest were put into a FIFO list of phones waiting for dial-tone equipment.

    There were so many phones off hook due to the earthquake that the FIFO list overflowed, crashing the switch.

    When the switch rebooted, it had to figure out which phones needed dial-tone. So it had to examine each phone line in turn, putting the ones that were off hook into the queue for a dial tone...thus overflowing the list and crashing the switch again. And again. And again.

    After a while the telco folks figured out what was wrong, but then couldn't tell anyone about it...since the phones were down. They eventually had police and fire trucks driving all over town, stopping to hang up all the pay phones that were jostled off hook, and blaring over megaphones for people to hang up their phones. :)

    Eventually enough phones were hung up so the switch could reboot without crashing - end of crisis.

    Good times.

    1. Re:Reminds me of a 50-year-old telephone outage by gotw · · Score: 1

      This sounds rather like a distortion of AT&Ts long distance network crash during January 1990. This is detailed pretty comprehensively in The Hacker Crackdown.

      In short AT&Ts switching software at the time had issues if one switch recieved 2 calls within a certain time period (the full details are sketchy, it's been some time since I read the book) and point in its operation it would hand over its calls to another switch and reboot. Unfortunately it would also go down when other switches that previously rebooted attempted to reconnect while it was coming up. A chain reaction occured knocking out large portions of AT&Ts long distance network.

      Badly told, but a quick search for 4ESS in the book gets a more detailed explanation for the interested.

    2. Re:Reminds me of a 50-year-old telephone outage by joshuac · · Score: 1

      I doubt this ever actually happened in any small California town (but maybe, should be documented somewhere), although it could happen with older switches (much much older). Pretty much any even somewhat modern switch (long before ESS was widespread) in this situation would first fill up it's dialtone capacity. After awhile with a phone off hook (and then giving some time to signal with the loudest obnoxious tone to hopefully get someone's attention) the circuit would be busied out/taken out of service...freeing up some dialtone capacity...to service the next off hook phone...washrinserepeat until all the off hook phones were marked busy and the remaining phones that were on hook would be serviced properly. True that until this process has completed service to _all_ phones (including on hook) connected to that unlucky switch would be out. But we're talking minutes.

      In many of these systems (probably not all, the oldest I'm sure weren't sophisticated enough to do anything after marking a circuit down and leave it that way until technician intervention) the circuits flagged down because of "minor" issues like this would be polled slowly in the background...if someone hung their phone back up and it was polled, the circuit would be put back into service. If the CO didn't have some automated system of periodically testing down circuits then it might be awhile before all the "offhook" customers got service again, because a technician would have to manually unbusy the phone after verifying it's back on hook.

      Skipped over specifics, I'm tired, and I'm no hardcore phreaker, but I _think_ that is what would happen with 90% of the switches in the automated history of the phone network.

      Naturally the modern stuff we have now operates via magic and is next to phrekin unstoppable, I doubt there is any percentage of phones that could be taken offhook that would disable servicing the next phone.

    3. Re:Reminds me of a 50-year-old telephone outage by geekoid · · Score: 1

      In the 70s is you could get 30% of the phones off the hook the system would go down.
      I'm pretty sure modern systems can handle a more then 30% load.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:Reminds me of a 50-year-old telephone outage by joshuac · · Score: 1

      Permanently? Or just until the switch finished marking those ports as out of service rather than just off hook?

  57. Hmm reminds of that old scheme by supersky · · Score: 1

    Hmm reminds of that old scheme to shift the world off access... everyone on the otherside of the world jump!!
    Makes one wonder why there devs never thought of what would happen if the same happened to there software.

  58. Why do I have to log in to make a VOIP call? by Kludge · · Score: 0

    What is the point of logging in?
    Why can't I just connect to my buddies' computer whose address I already have? Just like I can dial the telephone # of someone I know?

    It is because of firewalls, dynamic IPs, and p2p stupidness.

    And no, you can't "punch through" a firewall. Only if one of the two people on the call does not block incoming traffic do you connect directly.

    1. Re:Why do I have to log in to make a VOIP call? by alx5000 · · Score: 1

      Erhm, buddy... you can UDP-punch through a firewall. The method was well explained in some article here some time ago. Here, there you go.

      --
      My 0.02 cents
    2. Re:Why do I have to log in to make a VOIP call? by Rakishi · · Score: 1

      What is the point of logging in?
      Why can't I just connect to my buddies' computer whose address I already have? Just like I can dial the telephone # of someone I know? If you want that then use another bloody service which does that. I've used Skype in a Swedish airport using headphones for a microphone to call land line numbers in three different countries.

      Skype lets you connect to people easily without the hassle of remembering exactly which ip your friend got from his ISP and if it changes every other Tuesday or Thursday. Likewise I don't have to remember if this week my friend is visiting his parents or on a trip to Europe. Nor do he have to deal with trying to convince his hotel to punch a hole in their firewall for him.

      It is because of firewalls, dynamic IPs, and p2p stupidness. Firewalls are good, dynamic IPs are mostly also good (no IP is ever truly static in terms of identifying a given person) and what the bloody hell does this have to do with p2p?
    3. Re:Why do I have to log in to make a VOIP call? by gnulxusr · · Score: 1

      What is the point of logging in? None at all, you always trust the From: header in the emails you get anyway - it's verified and cross-checked every time, right? And you don't need passwords and that crap for e-banking, they know who you are! Why should VoIP be any different?

      Why can't I just connect to my buddies' computer whose address I already have? Just like I can dial the telephone # of someone I know? You can dial the phone number of someone you know because the telco has already made sure the three A's are in place - authentication, authorization, accounting. Yes, that stuff happens with old-style telephony too. Yes, it happens for every call. That's why they can bill you and you'll have to pay the money, too - because they can prove you made the damn calls.

      It is because of firewalls, dynamic IPs, and p2p stupidness And no, you can't "punch through" a firewall. Only if one of the two people on the call does not block incoming traffic do you connect directly. Get a clue, pal. I don't think that'd stop you talking bull, but it would at least make it a bit more interesting.
    4. Re:Why do I have to log in to make a VOIP call? by Pastis · · Score: 1

      > What is the point of logging in?

      I guess because you need to know where the people are.

      You cannot compare with email where the recipient name is the destination and the SMTP servers know how to route to the destination.

      How do you want to route your Skype call to a nick name ? A nick name is not a host name.
      You need to know where the person is i.e. you need to know the IP. You need that person to have registered her location. She needs to log in.

    5. Re:Why do I have to log in to make a VOIP call? by Kludge · · Score: 1

      What is described is essentially a hack, and I can guarantee it does not work with the firewall that I am behind.

    6. Re:Why do I have to log in to make a VOIP call? by Kludge · · Score: 1

      None at all, you always trust the From: header in the emails you get anyway - it's verified and cross-checked every time, right? And you don't need passwords and that crap for e-banking, they know who you are! Why should VoIP be any different?

      No, but I trust the digital signatures on my emails, and I don't have to log in to get those. Public authentication has been around for years.

      You can dial the phone number of someone you know because the telco has already made sure the three A's are in place - authentication, authorization, accounting. Yes, that stuff happens with old-style telephony too. Yes, it happens for every call. That's why they can bill you and you'll have to pay the money, too - because they can prove you made the damn calls.

      So why do I need to be billed for sending packets over a network connection that I have already paid for? I don't have to pay for those packets when using ftp or http. Why VOIP?

  59. this is bullshite even for slashdot by atarione · · Score: 1

    skype doesn't (or shouldn't certainly) blame M$ they say it was a flaw on their end... a flaw which was brought to light by numerous system restarts after Microsoft's security patches came out.

    certainly if i was making a product like skype that would be running on millions of windows PCs I would want to make sure that my product could handle something as well known as patch tuesday without blowing up for 2days.

    Nothing about this is Microsoft's fault...it is all on skype.... but hey don't let reality stand in the way of a good ol' fashioned Microsoft slagging.

    I wonder how many slashdot users have sore fingers from the subconscious slamming of keyboard keys whenever they type the hated Microsoft name?

    --
    actually I am happy to see you, however that is in fact a banana in my pocket.
  60. What part of Skype's Blog Did You Not Understand? by twitter · · Score: 0, Troll

    The disruption was triggered by a massive restart of our users computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update.

    This is just another example of M$'s poor quality code threatening the stability of network services. No other Software distribution besides Windoze has a monthly patch that requires a restart like this. Sane software distributions make fixes available as soon as they are ready. For marketing and big dumb company reasons, M$ saves them up for a once a month ordeal instead of letting users have things in a timely fashion and chose their time and size of their pain. This problem was significant but is trivial next to threat posed by the 25% of all Windows computers that belong to a botnet.

    Sure, there was a problem with Skype's code and Skype admitted to it, but the initiating factor is all M$. That's blame casting and M$ deserves it. The summary mentions the code flaw, so I don't see what your problem besides an outsided love for an incompetent software maker. For anyone to report things differently is to misconstrue things.

    --

    Friends don't help friends install M$ junk.

  61. VoIP with PSTN failover is cheaper and as reliable by Anonymous Coward · · Score: 0

    If you want 100% availabilty and cost-savings you can use VoIP with PSTN failover. The investment is minimal. You can use a Fritzbox or other VoIP adapter with SIP protocol and PSTN line. That costs you one time 60$.

    Cheers

    GeeJay

  62. Re:Let's look at it another way. by abigor · · Score: 1

    NTFS is a journaling file system, and it has been since the early Windows NT days.

  63. how wrong you are by tacokill · · Score: 3, Interesting

    You are so, so wrong. If a US company owns them, then they are subject to US law. This is to prevent US based companies from just setting up a shell and providing services to, say....Cuba or any other restricted country. There are countless examples of subsidiaries getting in trouble for things that are illegal in the US -- but not where their offices are.

    Otherwise, Foster Wheeler would just setup a shell in another country and start building refineries for Cuba.

    I, personally, know of companies who have gotten into trouble when their equipment, somehow, found it's way to a restricted country (Cuba, Sudan, Syria, Iran, etc). The US treasury department publishes a list. Admittedly, this is only the voluntary actions but I am certain there are involuntary actions as well (ie: criminal cases). See the entry about Varian (Switzerland) for a specific example of what I am talking about.

    The point is: they ARE subject to US law via eBay owning them.

    1. Re:how wrong you are by teg · · Score: 3, Interesting

      You are so, so wrong. If a US company owns them, then they are subject to US law. This is to prevent US based companies from just setting up a shell and providing services to, say....Cuba or any other restricted country. There are countless examples of subsidiaries getting in trouble for things that are illegal in the US -- but not where their offices are.

      Or the other way round... In Norway, denying services due to e.g. nationality is illegal. If a US owned company operating in Norway does not serve Cuban customers, they could face discrimination charges. As they should, US law should not apply here.

    2. Re:how wrong you are by wvmarle · · Score: 1

      You are so, so wrong. If a US company owns them, then they are subject to US law. [...] The point is: they ARE subject to US law via eBay owning them.

      Now PLEASE don't get ridiculous. The laws of the US of A are (luckily!) not the laws of the world. Skype is Luxembourg based, so falls under Luxembourg law. That includes privacy laws. Now that e-Bay owns them, then maybe e-Bay would be held responsible under US law for activities of their subsidiary. That would be possible.

      So, as another poster pointed out, in Norway it is not allowed to discriminate against nationality or country when providing your services. I don't know about Luxembourg for this. Still, now the US based company with subsidiary in Norway has an interesting problem: the subsidiary will be sued under Norwegian law for refusing the customer from Cuba, while the US company will be sued under US law for allowing their subsidiary to accept this Cuban customer.

      Now, assuming this US law is the case, that would cause serious problems for so many businesses with foreign subsidiaries. There are so many little things that are legal in one system, and outright illegal in the other. This almost can not be true. But then, we're talking about the USA here.

    3. Re:how wrong you are by philipgar · · Score: 1

      Uh, I'm pretty sure every company that operates in the united states is subject to US law. There really is no way around it. A foreign company can't set up an office in the USA and say they don't owe taxes because they don't have to obey US laws. Additionally if they open up factories they're bounded by EPA regulations etc. I'm pretty sure every country has some minimal requirements for foreign companies operating within their boundaries. It's the reason allofmp3.com claims they operate wholly from within russia, and that the users are leaving their native country when they download the songs, and then importing the songs themselves into the country. That way all the blame can be passed on to the users who have likely broken the law in their native country.

      Arguing a company doesn't have to follow laws of a nation it does business in is just stupid. Of course they have to obey the laws, however the laws may or may not have exceptions (i'm not sure in this case).

      Phil

    4. Re:how wrong you are by wvmarle · · Score: 1

      Arguing a company doesn't have to follow laws of a nation it does business in is just stupid. Of course they have to obey the laws, however the laws may or may not have exceptions (i'm not sure in this case).

      The GP argued that a company based in a foreign country, doing business in that foreign country, but being owned by a US company, would still fall under US laws.

      I totally agree with you - business one does in USA falls under US law. But if one ALSO does business in another country, that part of the business should NOT fall under US law, as it is conducted in the other country. According to GP, no matter what, as soon as a business is linked to the USA, all business done even abroad falls under US law.

      Business done by Skype within the US will fall under US laws. But that does not mean that the complete company falls under US law. If they are incorporated in Luxembourg, they will have to do their accounts under that law, not under US law, for example.

      The allofmp3.com case is in a way interesting. Of course it's a question who is doing the importing in such a situation. But that's a totally different issue.

    5. Re:how wrong you are by orzetto · · Score: 1

      Or the other way round... In Norway, denying services due to e.g. nationality is illegal.

      In fact, a similar situation occurred at one of the hotels of the Scandic chain, that had been recently bought by Hilton. They refused to host a Cuban commercial delegation to Norway, with the dubious claim that, whereas Norwegian law prohibits to discriminate people based on nationality or ethnicity, they were not "people" but a "delegation".

      According to these two articles, there were quite a few protests and authorities stated the behaviour was not acceptable. Furthermore, in another article (sorry, this one in Norwegian), it is stated that Hilton in Sweden follows the same discriminatory practice against Cubans, whereas in Denmark there is no such policy, even in hotels directly owned by Hilton.

      --
      Victims of 9/11: <3000. Traffic in the US: >30,000/y
  64. Re:Monoculture and software failures by yvajj · · Score: 1


    This isn't an issue of monoculture or of the ubiquity of Windows. This is an issue of designing and building services to withstand various scenarios.

    I design and build services that handle 200k - 300k PSU. One of the scenarios we design, build and test for is what we call the "pile-in" scenario i.e. there was some outage, and all these users pile back into the system.

    Anyone designing and building large scale services needs to consider this. Whatever the reason for the outage (MS patch tuesday, ISP outage, server reboot etc), you have to be able to deal with this.

    This may involve throttling connections to your system (ramping traffic back up) or other possible solutions.

    Whatever your architecture may be (client / server, distributed nodes etc.), these are things you need to factor into your design and solution.

    Seems to me they didn't clearly plan for these types of situations.

  65. Re:Let's look at it another way. by gorbachev · · Score: 1

    "In this case, why are you blaming Skype?"

    I'm not. I couldn't give a flying fuck what caused the Skype outage, since I don't really use it more frequently than one a month.

    However, it appears that SKYPE is blaming Skype for the outage quite contrary to the completely misleading headline on this article. Who am I to argue with Skype about what cause their failure. But I'm sure you know better.

    --
    In Soviet Russia, I ruled you
  66. Re:Let's look at it another way. by Anonymous Coward · · Score: 0

    Like anyone with a functioning brain, I'd blame the moron who broke my computer by screwing around with the junction box instead of looking for excuses to blame a third party against whom I've got some schoolboy grudge.

    If I were to throw a brick through your window, would you blame me when it got drafty in your bedroom, or would you blame the contractor who built your house for not using double-paned Plexiglass in the windows?

    I guess we'd know what the answer would be if "M$" built houses, huh?

  67. Re:Let's look at it another way. by twitter · · Score: 0, Troll

    NTFS is a journaling file system, and it has been since the early Windows NT days.

    Pardon me for not knowing or caring about the exact specification of a trade secret. Let's go to the heavily modified Wiki page on ntfs:

    Internally, NTFS uses B+ trees to index file system data. Although complex to implement, this allows faster file open times in most cases. A file system journal is used in order to guarantee the integrity of the file system itself (but not of each individual file).

    Without individual file protection, your registry will still be hosed if you suffer the wrong kind of power failure. Let me know when their file system catches up to ext3, Reiser or when they get rid of that stupid and fragile registry.

    So, is it my fault or M$'s fault your system is hosed if I flip the switch while you try to power up your mighty NT box?

    I like asking that question because it's a no win for M$. If it's my fault your box dies, then M$ is responsible for the Skype meltdown. If it's M$'s fault, you can blame Skype for not being robust enough, but M$ is likewise fragile. It's really rhetorical because I believe both are true. M$ is fragile and shitty and that's what gave Skype a headache.

    --

    Friends don't help friends install M$ junk.

  68. Fossies by ColdWetDog · · Score: 1

    Thank you. My day is complete.

    --
    Faster! Faster! Faster would be better!
  69. They rightly blamed M$. by twitter · · Score: 2, Insightful

    SKYPE is blaming Skype for the outage quite contrary to the completely misleading headline on this article.

    No, I don't know better. They have takes some part of the blame but a M$ anomaly was the initiating cause. To be fair to Skype you have to admit that 85% of the world's computers turning off at the same time is not an event a normal person would predict nor could such an event be tested in advance. M$'s synchronized forced updates are a menace.

    --

    Friends don't help friends install M$ junk.

    1. Re:They rightly blamed M$. by Anonymous Coward · · Score: 0

      but a M$ anomaly was the initiating cause. Only you could have such warped logic, Twitter. There was no "anomaly". Even if a bunch of computers rebooting was the cause, it was still PATCH Tuesday. PATCH Tuesday means a bunch of windows machines PATCH themselves, and usually that requires a reboot (a single reboot, btw. Not a half dozen like you insinuated in your parent post). Thats how the system is designed. No "anomaly".

      Moreover as other people have pointed out, this wasnt the first patch tuesday, and certainly wasnt the first one requiring a reboot. If this is MS's fault, why didnt it happen before?

      As for claiming that MS's synchronized updates are a "menace", there is really nothing I can say. If you really believe that then you have no idea about how computers are used in the real world. Here's a hint: MS has planned updates on a regular schedule because their big customers WANT it that way.
    2. Re:They rightly blamed M$. by dedazo · · Score: 1

      So enlighten us here, why didn't this happen last Patch Tuesday? Or the one before?

      --
      Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
    3. Re:They rightly blamed M$. by T-Bone-T · · Score: 1

      Wouldn't testing how many log-ins your servers could handle be one of the first things you do? If I was writing software for a log-in server that is one of the most important things I would have in mind. I would be asking myself,"How many log-ins in a short amount of time can my software handle? How will adding this line or removing that line affect the server's performance?"

    4. Re:They rightly blamed M$. by SEMW · · Score: 1

      be fair to Skype you have to admit that 85% of the world's computers turning off at the same time is not an event a normal person would predict "Not an event a normal person could predict"? Ummm, not even when that same event has happened on the second Tuesday of every month for nearly a decade?

      RTFA: the only reason that this month was different was a bug in Skype's network allocation algorithm, a bug of a type that was triggered by a normal Patch Tuesday mass rebooting event.
      --
      What's purple and commutes? An Abelian grape.
    5. Re:They rightly blamed M$. by Anonymous Coward · · Score: 0

      Jesus christ, who the hell mods these up so they show up in the default view??

    6. Re:They rightly blamed M$. by Anonymous Coward · · Score: 0

      Are you really that dense?

      It DOESNT MATTER if the patch contained 5,50, or five-fucking-hundred packages! It still only rebooted the computer ONCE.

      Let me repeat. ONCE! It rebooted ONCE! The same for any other patch tuesday! Skype said the REBOOT triggered their bug, not anything in the patches. Therefore the conditions that Skype claims triggered the problem are IDENTICAL to the conditions that would occur on ANY OTHER patch tuesday!

      Christ almighty it's like talking to a rock.

    7. Re:They rightly blamed M$. by rew · · Score: 1

      To be fair to Skype you have to admit that 85% of the world's computers turning off at the same time is not an event a normal person would predict nor could such an event be tested in advance.
      Excuse me? It happens every XXth tuesday of the month!

      Maybe a long time ago when you were designing the system you wouldn't expect it. But from usage logs, you'd see sudden spikes on certain tuesdays and figure out what it's from. Normal people do not wait for a "massive failure" to occur before upgrading the server to have more capacity or improving the algorithm to require less of the servers.

    8. Re:They rightly blamed M$. by mabinogi · · Score: 1

      Yup, and you could test it a million times, with loads hundreds of times greater than you ever get in production, and _still_ miss the bug that brings you down in the end.

      --
      Advanced users are users too!
    9. Re:They rightly blamed M$. by Anonymous Coward · · Score: 0

      You already commented in the thread where I linked to articles showing that this was the second biggest patch tuesday in 2007...

      ...which means that there was a BIGGER Patch Tuesday this year. And that one didn't break Skype at all. Therefore, the size of the patch is irrelevant, and you know it.


      What, I wonder, will be your excuse for ignoring this fact in your sad little quest to blame "M$" for everything?


      Well, I am posting AC. I suppose that must prove that I'm...let's see, how do you usually put it? An M$ PR drone? Yeah, that must be it. After all, the world is divided into pro-Microsoft fanboys and anti-Microsoft crusaders. It's impossible to be anything else.

    10. Re:They rightly blamed M$. by dedazo · · Score: 1
      For all your bullshit, bluster and puerile insults, you couldn't prove that this particular patch caused a problem the last one didn't, or the one before. Regardless of how many "packages" there were. The same exact number of machines rebooted the exact same number of times - one. Just like last month. The rest of your "argument" is the usual throwaway zealot poetry that accomplishes nothing other than to prove you are starting to lose it.

      Wake me up when you learn how to think for yourself instead of just parroting the gnu/party line.

      --
      Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
  70. Re:What part of Skype's Blog Did You Not Understan by Kalriath · · Score: 2, Insightful

    No, it's just another example of your moronic blinding hatred of a company. EVERY other software distribution has [frequent, but not necessarily monthly] updates that require a restart like this. Sane software distributions make fixes available as soon as they are ready [including Microsoft, for sufficient values of criticality]. For marketing and big dumb company reasons, Microsoft saves them up for a once a month ordeal instead of letting users have things in a timely fashion and chose their time and size of their pain [at least for the non-important ones. Go figure, huh?]. This problem was significant but is trivial next to threat posed by the 60% of all Linux computers that belong to a botnet [see, I can make numbers up too!].

    Sure, there was a problem with Skype's code and Skype admitted to it, but the initiating factor is all Twitter. That's blame casting and Twitter deserves it. The summary mentions the code flaw, so I don't see what your problem besides an outsided [fuck! Even Firefox has no idea what that word means!] love for an incompetent software maker. For anyone to report things differently is to misconstrue things [notice I altered this sentence slightly. Also note that it's no more bullshit than your sentence].

    --
    For a site about things like basic rights, Slashdot users sure do like to censor "dissent".
  71. Does anyone remember ALF? by wayward_bruce · · Score: 1

    ALF, a sitcom from the eighties. His planet Melmak exploded when everybody turned on their hair dryers simultaneously.

    Suddenly it doesn't seem so ridiculous, does it? A slew of hair dryers trying to download upgrade patches...

  72. Re:Let's look at it another way. by dedazo · · Score: 1

    Pardon me for not knowing or caring about the exact specification of a trade secret

    Pardon me for suggesting you refrain from using it as a bullet point in your posts then, especially if you're using that faux authoritative tone.

    Your desperation to pin this on "M$" somehow is really getting old.

    --
    Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
  73. Re:Let's look at it another way. by Anonymous Coward · · Score: 0

    NTFS is a journaling file system, and it has been since the early Windows NT days.
    Pardon me for not knowing or caring about the exact specification of a trade secret.

    Whoah, slow down there, fanboy. You backpedal any faster and you'll risk reversing the Earth's rotation.

  74. Re:Let's look at it another way. by The+Bungi · · Score: 1

    Good for the GP, for a moment I thought you were going to go postal again because he dared correct you.

  75. UserFriendly said it better by TeXMaster · · Score: 2, Funny
    --
    "I'm never quite so stupid as when I'm being smart" (Linus van Pelt)
  76. Uhh, nope, blaming wrong guys again... by flyingfsck · · Score: 1

    Skype should blame the idiot that decided to run mission critical software on MS systems...

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
  77. Re:Monoculture and software failures by SEMW · · Score: 1

    ven then if you think about it the idea that EVERY windows system is going to have to reboot on a certian day is just laughable. But then what's the alternative? If a patch that requires rebooting is released (whether on the day it's written or patch Tuesday is irrelevent), all AU-enabled Windows boxes are going to need to reboot at some point. The only alternative to them all doing it on the same day is to stagger the release of the patch over a number of days, which is a very bad idea indeed: malicious crackers could analyse the patch on the first of those days, release an exploit for whatever the patch fixes immediately, and be guaranteed a few days of millions of unpatched systems to wreak havoc.
    --
    What's purple and commutes? An Abelian grape.
  78. Re:Monoculture and software failures by LWATCDR · · Score: 1

    There isn't that is what so terrible is that once a month or so a huge percentage of systems are being forced to reboot!

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  79. Re:Monoculture and software failures by SEMW · · Score: 1

    There isn't that is what so terrible is that once a month or so a huge percentage of systems are being forced to reboot! I do believe I already asked: what is the alternative?

    You seem to be implying that Patch Tuesday is the problem, but if anything, patch Tuesday helps alleviate the problem: it means that the mass reboot cycle only happens once a month, rather than whenever a reboot-requiring-update comes out, which could be several times per month.

    To reiterate what I said before: If a patch that requires rebooting is released, all Automatic-Update-enabled Windows boxes are going to need to reboot at some point. The only alternative to them all doing it on the same day is to stagger the release of the patch over a number of days, which is a very bad idea indeed: malicious crackers could analyse the patch on the first of those days, release an exploit for whatever the patch fixes immediately, and be guaranteed a few days of millions of unpatched systems to wreak havoc.

    --
    What's purple and commutes? An Abelian grape.
  80. Skypegoat by HTH+NE1 · · Score: 1

    Are you suggesting that they're Skypegoating Microsoft?

    --
    Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  81. Monopoly $: eBay's Market/Bank/Phone vs Microsoft by Doc+Ruby · · Score: 1

    Imagine if the biggest online marketplace were also a global online banking monopoly and the single largest alternative telco - each one of the largest operators of those essential services.

    And then the phones go down for several days.

    Because they're vulnerable to a design flaw triggered by a bug in Microsoft's PC platform monopoly.

    The whole online economy is so monocultural and monopolistic that a single, inevitable problem will easily bring it to its knees. Leaving (eventually hundreds/thousands of) millions of people disconnected from it.

    --

    --
    make install -not war

  82. Scuttlemonkey article by dbIII · · Score: 1

    It is a scuttlemonkey article - the name and track record should tell you enough. Things like this and recycled "Roland discovers the perpetual motion machine" articles have me on the point of filtering out everything with his name on it.

  83. Re:Let's look at it another way. by ResidntGeek · · Score: 1

    "heavily modified wiki page"? Jesus, I hate you so, so much.

    --
    ResidntGeek
  84. please stop by Anonymous Coward · · Score: 0

    sometimes I wish all of you gnu/zealots would just go away and die. even the most dedicated ms hater would see that this is skype's problem.

    you give all of us who love oss a bad name.

  85. Serves Skype right by SurturZ · · Score: 2, Insightful

    Serves Skype right for making their program a systray app that starts when Windows does :-)

    Sorry. I have a rabid hatred of TSRs. Particularly those that don't show up in the Startup folder.

    1. Re:Serves Skype right by Anonymous Coward · · Score: 0

      What you need is Startup Control Panel - great for managing those obnoxious apps that insist on being loaded at startup.

      Available at http://www.mlin.net/StartupCPL.shtml

      (no affiliation to the creator, just a very happy user)

  86. Re:Let's look at it another way. by abigor · · Score: 1

    So, is it my fault or M$'s fault your system is hosed if I flip the switch while you try to power up your mighty NT box?

    I don't have an NT box that I use regularly. I was simply correcting an erroneous remark.
  87. Re:Let's look at it another way. by Anonymous Coward · · Score: 0
    It's that petulant tone and wannabe cleverness, isn't it?

    twitter is John Heder's brother on Napoleon Dynamite, except in a really evil, bad way. That character ultimately understands that he must adapt to survive. twitter, like all single-minded cows, takes pleasure in people telling him his a retard. He figures he's "winning" whatever battle his sick mind tells him to fight.

  88. Flawed network design by FireFury03 · · Score: 1

    And this would be a perfect example of why centralised networks are a Stupid Idea.

    Use a decentralised technology such as SIP - if something catestrophic happens, only a few users are affected rather than taking out the whole network and if your service provider provides a sucky quality of service you can go move to a different one (infact you don't even need a server if you're not having to negotiate things like NAT - SIP runs quite happilly as a peer-to-peer application).

    1. Re:Flawed network design by BrokenHalo · · Score: 1

      And this would be a perfect example of why centralised networks are a Stupid Idea.

      Hmmm. I was using the Linux version of the Skype client throughout this "downtime" with no problems whatsoever. Sure, centralised networks have their drawbacks, but Skype's roaming profile and contacts list is a big plus in its favour.

  89. Re:What part of Skype's Blog Did You Not Understan by FireFury03 · · Score: 1

    EVERY other software distribution has [frequent, but not necessarily monthly] updates that require a restart like this.

    Umm.. no... My linux machines very rarely need to be rebooted in order to receive security updates - the security updates quietly happen nightly and I rarely need to bother about them. The Windows machines, on the other hand, seem to need a reboot every month.

    Basically the problem can be put down to the combination of 2 problems:
    1. A operating system with a flawed update system that requires regular reboots for all users at roughly the same time (Windows Update).
    2. A flawed protocol that requires all users access the same cluster of centralised servers (Skype).

    The solution: avoid using such flawed systems - there are better alternatives available.

  90. Re:Monoculture and software failures by LWATCDR · · Score: 1

    Well one would be to design an OS that needs fewer reboots to fix problems.
    Unless I get a kernel update my Linux box doesn't need to reboot.
    Most drivers should be designed to be updated without a reboot. Some like the mass storage my need to reboot.
    With a properly designed modular operating system you should rarely need to reboot.
    It goes back to FIX WINDOWS!

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  91. Re: On auto rebooting by Douglas+Goodall · · Score: 2, Interesting

    I was at the hospital visiting a loved one. I noticed that the nurses console was hung in the middle of an autoreboot. I admit that autoupdating critical computers is a bad idea. The amount of power that Microsoft has over the windows update feature is of great concern to me. The ability to corrupt/reboot most of the desktop computers in the country controlled by one company is too much power in my mind. This is a risky system that we cannot absolutely control, much like a nuclear reactor. Just not as spectacular when it fails.

  92. Re:Monoculture and software failures by SEMW · · Score: 1

    Well one would be to design an OS that needs fewer reboots to fix problems. Unless I get a kernel update my Linux box doesn't need to reboot. Most drivers should be designed to be updated without a reboot. Some like the mass storage my need to reboot. With a properly designed modular operating system you should rarely need to reboot. It goes back to FIX WINDOWS! ...Or not. A quick check of the Linux kernel updates list reveals that the most recent stable version was declared on the 15th August; the one before that, 9th August; before that, 4th August. Even if you don't update every single one (which, to be fair, most people probably don't), it doesn't exactly cast MS's once-a-month reboots in a particularly poor light by comparison.

    But in any case, the frequency is irrelevent. As you say, "Unless I get a kernel update my Linux box doesn't need to reboot" -- but when you do get a kernel update, you do need to reboot, and so does everyone else running Linux, especially if the update patches some critical security hole that might otherwise be exploited. And so the situation if everyone was running Linux remains unchanged from what it is now: there are always going to be some situations where critical kernel security updates are released, and there is always going to be mass rebooting at that time, and any TFA-like bug for which that causes a problem will have a problem. "An OS that needs fewer reboots to fix [the] problem" would actually not fix the problem; it would merely delay the problem -- so maybe the Skype network would not have gone down until the next critical kernel security update, but it would still have eventually.

    The fact is there is no desktop-level "solution" because there is no desktop-level problem. Any network like Skype's is always going to have to handle mass network repropogation eventually; the fact that it couldn't was a bug in Skype's algorithm, as TFA says.
    --
    What's purple and commutes? An Abelian grape.
  93. Re: On auto rebooting by BrokenHalo · · Score: 1


    I'm playing devil's advocate here, since I prefer Linux, but IIRC there is a setting that allows you to update your Windoze box as and when you feel like it (or, if you prefer, not at all). I would have thought that most IT techs at hospitals would (or should) have the sense to lock down their machines a bit better than that.

  94. Re: On auto rebooting by Douglas+Goodall · · Score: 1

    I agree with you completely. I don't use Windows myself, but I do know there is a setting. I was surprised that in the case of this hospital, that they had it set to autoupdate. I would get into their face about it, but I don't want to do the work myself. In the past I supported Microsoft products, and they failed to support me numerous times. I use Mac OS X and Linux and FreeBSD now. The slingbox player was my last reason to use Windows and now the Mac version is released, whahoo!!

  95. Bull by jennie313 · · Score: 1

    I call bull. Microsoft users don't install patches.

  96. Re:What part of Skype's Blog Did You Not Understan by Vlad_the_Inhaler · · Score: 1

    Some Linux updates come with the request for you to restart the affected service (Samba for example) and kernel updates basically leave you in the situation that modprobe has its difficulties. Being a wimp, I reboot my PC (a desktop) when that happens.

    --
    Mielipiteet omiani - Opinions personal, facts suspect.
  97. Ah, the AC gets it. by twitter · · Score: 0, Troll

    Like anyone with a functioning brain, I'd blame the moron who broke my computer by screwing around with the junction box instead of looking for excuses to blame a third party against whom I've got some schoolboy grudge.

    Good work, AC. Now, realize that M$ is the moron and Skype is the broken computer.

    --

    Friends don't help friends install M$ junk.

  98. Re:Monoculture and software failures by LWATCDR · · Score: 1

    Kernel updates are often feature updates and not security. That makes them optional.
    Again simply put many updates shouldn't require a reboot!
    Windows wasn't designed correctly for high availability.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  99. Re:What part of Skype's Blog Did You Not Understan by FireFury03 · · Score: 1

    Some Linux updates come with the request for you to restart the affected service (Samba for example)

    I'd prefer to restart a single service rather than the whole machine. Generally I'm not going to notice if Apache gets restarted, for example, but I am going to notice if the machine reboots since I'd lose my X session and everything that was running.

    kernel updates basically leave you in the situation that modprobe has its difficulties. Being a wimp, I reboot my PC (a desktop) when that happens.

    Under Fedora, RHEL and CentOS, yum installs the new kernel whilest leaving the running kernel also installed. This means you can continue running your current kernel with modprobe working and everything until you decide it's time for a reboot. So generally I only bother to reboot for security fixes.

  100. Re:Monoculture and software failures by SEMW · · Score: 1

    Kernel updates are often feature updates and not security. That makes them optional. You've missed the point. Certainly, some, possible most, kernel updates are features only and not security. But some aren't. Occasionaly, there is a critical security updates. And it only takes one. What that one happens, you do need to reboot, and so does everyone else running Linux; and the bug in TFA would be triggered exactly the same as it was now. And so the situation if everyone was running Linux remains unchanged from what it is now: there are always going to be some situations where critical kernel security updates are released, and there is always going to be mass rebooting at that time, and any TFA-like bug for which that causes a problem will have a problem. "An OS that needs fewer reboots to fix [the] problem" would actually not fix the problem; it would merely delay the problem -- so maybe the Skype network would not have gone down until the next critical kernel security update, but it would still have eventually. But. of course, as I said before, any network like Skype's is always going to have to handle mass network repropogation eventually; the fact that it couldn't was a bug in Skype's algorithm. Again simply put many updates shouldn't require a reboot! Windows wasn't designed correctly for high availability.
    --
    What's purple and commutes? An Abelian grape.