Facebook A Black Hole For Personal Info
Hugh Pickens writes "The NY Times has an article on how Facebook is so sticky it is nearly impossible to get loose. While the Web site offers users the option to deactivate their accounts, Facebook servers keep copies of the information in those accounts indefinitely. Many users who have contacted Facebook to request that their accounts be deleted have not succeeded in erasing their records from the network. 'It's like the Hotel California,' said Nipon Das, a user who tried unsuccessfully to delete his account. 'You can check out any time you like, but you can never leave.' It took Mr. Das two months and several e-mail exchanges with Facebook's customer service representatives to erase most of his information from the site, which finally occurred after he sent an e-mail threatening legal action. But even after that, a reporter was able to find Mr. Das's empty profile on Facebook and successfully sent him an e-mail message through the network. Facebook's quiet archiving of information from deactivated accounts has increased concerns about the network's potential abuse of private data, especially in the wake of its fumbled Beacon advertising feature."
Here's hoping that this will in the end reveal that 99% of humans are freaks, that the loudest judgmental voices are actually the biggest hypocrites, and we can all get along better.
Fuck privacy. Here's to transparency and the death of hypocrisies!
-1 Uncomfortable Truth
I am starting a new website that will build an altar to the Social Insurance number. All you have to do is fill out this little form and give us all of your personal info, and we hang up your Social Insurance number, then calculate your relevance compared to everyone else who uses the service. THIS IS A FREE SERVICE! If you sign up now, you also get a free password check, where you give us your username and password to every website and bank you use and we provide you with your security relevance score! FREE FOR THE NEXT 50 USERS!
Visit our website right now to enroll for free!
The dangers of knowledge trigger emotional distress in human beings.
When you want to leave, start adding bogus data. Friend people you don't know. Change the bio data. Tag yourself in pictures you aren't in. Basically, generate random activity. Defriend your actual friends. Change your name. After a time, it becomes very difficult to determine what is real and what is fake.
Thus, the one true lesson about internet privacy: once it's out there, it's out there FOREVER.
Be smart about what you put online and for pete's sake don't let anyone take naked photos of you, 'cuz they *will* end up online, and it will be *hilarious*.
That's what I've been calling Outlook/Exchange for years, after a few extremely fun (read: painful) experiences migrating away from it. There are better tools now (mostly made by the companies whose products you'd migrate to), but there are still quite a few times when I have needed to get data out and found the export functions extremely lacking compared to the import functions.
While catchy, "Hotel California" doesn't quite have the same negative connotations as calling something a Roach Motel, IMHO.
Kind of same thing with Google. Even their file system works in a way that it takes years for something really get deleted (your youtube videos etc). They archive everything.
Here is an interesting excerpt:
____
~ |rip/\/\aster /\/\onkey
Full Tilt
What could it do for the cause of privacy if people all left facebook over their various privacy abuses?
And what would it do if no one seemed to care?
It's not wasting time, I'm educating myself.
When you hand over the info to Facebook, you agree to let them have it. Why on earth would they be expected to delete it?
I agree that it seems unusual, and that maybe it's an unanticipated side-effect of giving your info to a social networking site that your data may persist forever, but I really don't think they're doing anything immoral.
Classmates.com is that way too. I finally just went in and changed my named to Yo Mamma, and my email to something like as*hole@f*ckoff.com. Finally I was free I thought, but later I had to dig deeper into my profile and change some other things, finally it died I guess...not really sure as I had already added classmates.com to my spam blacklist.
I'm really starting to hate facebook. Friends have posted photos I want to see, other friends have commented on those photos and I want to read them. But I don't see any notifications on my main news feed about any of this. But I get tons of crap about vampires and I seem to get notified about people I don't know becoming friends with people I hardly know.
Can someone suggest a cleaner, more useful alternative to facebook that I can try and talk all my friends into joining?
Oh, that's right...you cant't.
Nooface
In Search of the Post-PC Interface
Some time last year I emailed Facebook about having my account deleted, and they sent me a reply (probably a form letter) about how to "deactivate" my account. I'm concerned that Facebook is holding my personal info hostage. I don't care what the TOS says, how can such things be legal?
I'm pretty impressed with their business model. To get the most out of a social network, you have to plug in as much data about yourself as possible, which point Facebook can turn around and either sell that information sell to advertisers, or use it to advertise to you directly. Even if you realize what's going on, you can't leave without feeling socially ostracized. And finally, even if you get past that, they won't delete your stuff anyway.
Really, the only thing you can do to throw a wrench in the works is to falsify the entire contents of your profile. It would be very interesting to see if you could use that to influence the behavior of advertisers. For example, I wonder what would happen if every account suddenly added "Cowboy Neal" to the Interests field. Facebook bombing, anyone?
Which is why I don't do facebook, Linked In, myspace, or any other 'social networking' site.
When I google my name (my real name, not 'wiredog') it returns zero results. I'm very happy about that.
Best Slashdot Co
Information posted on The Internet is persistent!
If you disagree with me on social issues, then it's pretty clear that you are a narrow-minded bigot.
The worst part is that if you are permanently banned from the site, they still keep all your data on their servers. That is as low as they can get, because once banned a user cannot come back to delete their personal info, as they could if they voluntarily leave. The only real answer is to simply not use Facebook, at all. Flood it with false information to mask the real info., and then leave and never look back.
Palm trees and 8
Finally, someone semi-credible has done a story about this. It's really about time. I've done just about everything to rid myself of their evil clutchs, but I have to go through thousands of records myself and delete everything. It would take an entire day to totally rid myself of facebook, and truth be told, I know my info would still be stored somewhere. When I wanted out of MySpace, I went in and pushed a button that said "delete account". If Facebook would just give me access to their databases, I'm sure I can get rid of my information in 10 minutes... and probably just about everything else. One word - EVIL.
I deactivated my account a few years ago, once Facebook opened to high schools and (more recently) the general public. I never used it anyway, and it was turning into an annoyance.
After deactivating the account, I saw that a lot of my information is still retained, and I'm CONSTANTLY getting e-mails from facebook saying "so and so wants to be your friend! reactivate your account!" and also messages from "Facebook" on AIM saying essentially the same.
I really wish that they took the hint "If someone deactivates their account, odds are they want to stop being involved in the site"
You mean that if I upload all kinds of personal information and data to a third party's web servers that I have no direct or even indirect control over, I might have trouble later removing that info at my whim?
Seriously, even if Facebook did have a motivation for fully scrubbing users data when asked, I would think just Facebook employee incompetence would result in a certain percentage of information being left. And from Facebook's perspective, how many times do you think they have to deal with a user wanting everything they ever posted/uploaded gone forever one week, then wanting it all back and restored perfectly the next?
If you don't want it in the public realm, don't upload it/post it. Simple as that.
Facebook pulls this crap because they know most people are too lazy, stupid and/or indifferent to give a crap about what happens to their personal information. Those same people will be the first to whine about how unfair it is if they win a lottery and somebody tracks down their relatives and holds a child for ransom.
I've calculated my velocity with such exquisite precision that I have no idea where I am.
Deactivate doesn't deactivate accounts. I still receive friends requests. Maybe I'm just too popular and facebook can't handle all the friends requests that are sent my way.
Is there anybody else out there like me who refuses to use social networking sites? Facebook, myspace, LJ etc?
Cum on if you can't trust Micro$oft with your personal data who can you trust.
From what I understand about Facebook's policies, it's probably easier to get kicked off than it is to have them delete your information. Just post pornography in your photo albums.
Is it True?
All Night Long I was worried about this. Is my privacy Already Gone? It made me feel like a Certain Kind of Fool to think that I had put my personal data on a site that would Take It To The Limit in terms of giving away info about me. The Outlaw Man that runs Facebook has erased my Peaceful Easy Feeling. In The Long Run, After the Thrill is Gone, Facebook will learn. Untill then, I won't Get Over It and I Can't Tell You Why.
I've run out of Eagle's songs now....
Ubiquitously - A Ubiquity Developer Community
Since a snapshot can be made of the site at any point in time, it is possible to go back and view the "legit" data. When you post something on the interweb, it could be there for good. One example: archive.org.
I've been using Facebook for a couple of months now but I had no idea that there is no way to permanently erase my info from their servers. Even if there wasn't a delete button, a simple e-mail with a polite request for deletion should be enough. Apparently someone is hearing the outcry; this is a quote from the group mentioned in the article:
"The Chief Privacy Officer for Facebook, Chris Kelly, was a speaker at a Privacy and Security Conference last week in Victoria (BC). Someone in the audience ask him about this and he mentioned that facebook was working on some kind of "nuke me" button (basically will erase each and every entry ever created by your account and all your account information) that will address all these concerns and that should be available sometime during this year. Let's hope they fulfill their promises."
This "nuke me" button should have been there all along, but at least they're working on it.Seriously, how am I going to land that plum position on the development team for Windows 7 if Microsoft's human resources department is going to do a simple Goog^H^H^H^H MSN search and find my lengthy, tedious Slashdot screeds against DRM, Vista and declaring that GNU/Linux will truly bring about the next age of man heralding peace and prosperity for all.
I chalk this up to Taco being old school when it comes to the internet where people would think first before putting something out in public on the internet fully understanding the repercussions should someone find it at a later date. I'm sure that Slash has gone through so many iterations that it would be astoundingly infeasible to actually implement a global account deletion feature. On a less gracious note, Taco and crew are probably lazy and can't be bothered to futz any more with their project.
it does say deactivate, not delete. There is a significant difference. Deactivation simply removes the information from an active status (makes it slightly harder to find). Deletion would totally remove that information. You must delete before you deactivate.
Makes sense to me.
Your data isn't just in Facebook's servers, but also potentially those of all the third part apps you've ever added to your profile. I've stripped out all my personal info so my profile is bare bones... but it's kinda too late since I had it in there before.
Not just personal data, but your relationship to all your friends list. If you 'went to school with' so and so, then it's easy to find out what school you went to based on what school your friend went to. If you have cousins on there... odds are one of them has a last name the same as your mother's maiden name. Yeah... the 'how do you know this person' info is bad too.
Personally they can keep my account all they want, If I have it avalible to the world then its out there already. Since I started using the internet ive known not to put anything anywhere you dont want publicically avalible forever.
Though as for Facebooks right to do this? I dont think so. They may have some sort of backward legal right to do this but if thats the case someone needs to get some sort of action together to stop it. If not they will end up simply licencing the data off to companies, if anyones making money of your life it should be you.
I'm surprised no one has written an extension for firefox or something that will automatically delete your information
Open source projects and open source applications do pretty much always the same. Once you make an account it is nearly impossible to get rid of it. For several occasions I have considered suing couple projects for real because they seem to be usually entirely unresponsive or living in their phantasy world where they don't have to care about privacy. Usually an attempt to contact them gets greeted with an email that contains a sermon about the virtues of everything - including your personal details it seems - being OPEN and FREE. Gee, thanks a lot mail-archive.com and Gnome project (mail.gnome.org to be more specific). IMHO you are the greatest idiots ever.
Friendfinder, the dating service, (AFF, alt.com, etc.) was notorious for this. Most of the profiles on their sites were of people who were no longer members. Good-looking photos stayed on the site for years after account termination. It took a lawsuit to stop that.
Facebook is a black hole, yet facebook leaks information to the outside. Thanks, Hawking!
Wow, a website that grew out of some college kid's codebase turns out to be pretty poor at data management.
Who would have thought it!
Be honest here, no-one when they're using facebook actually thinks that the code behind it all is any good. It's all features and gimmicks wrapped in a reasonably good interface, yet it does weird stuff, and can be hours behind in showing you friend's status updates.
It was adequate for a few pictures, a simple profile, and poking. Now it's a huge behemoth, yet the company gets hit time and time again for poor privacy practices and data retention practices, showing the naivety of the people in charge.
Billionaires, it's enough to make you cry.
Just a few points here:
A lot of people here suggest simply changing parts of your account (poisoning the well) and then deleting your account. The problem with this is that Facebook doesn't really let go of anything. When I started an account there I put up an fragment of an image of a hood ornament from the 40s. Afterwards it dawned on me that an image from a random Google search was probably a worthy copyright violation so I "removed it". That was 6 months ago and that image still pops up; be it all of my sins remembered.
Foremost we need to realize that Social Networking sites are legitimized data mining services that we are only more than willing to contribute to. That is fine and it is the price that many people are willing to pay for an easy means to connect with friends and family. The difference is that MySpace is the gabby woman in accounting who will hurt you only as much as you let her while Facebook appears to be taking notes from the Church of Scientology.
A few good programmers could likely write a handful of scripts that create fake Facebook accounts, and effectively spoil their data. If even a small percentage of the total users' data are false, can you trust any of the data?
And what the hell are people doing putting seriously private data on a public server anyway? Have the past TWO DECADES of internet privacy violation news stories not been an educator for the general populous? If you put something on someone else's server, it's their data. You screwed up. Go home.
No sig for you. YOU GET NO SIG!
Uh, why not just delete everything from your profile BEFORE you choose to delete your account? Sure all those annoying comments you left on other people's walls may still be there but your profile data won't.
"During My Service In The United States Congress, I Took The Initiative In Creating The Internet." -Al Gore
The Slashdot headline is completely wrong. A black hole destroys all information that it receives; it never releases it.
Why does everyone insist on telling these companies everything about you?
Do they need to know your date of birth?
No.
Do your friends need to see if on facebook?
No. (They should know when it is anyway.)
And so on.
The amount of accurate information that you are required to give is very small:
your name and email address.
That is also enough for your friends to find you.
While Facebook still allows you to remove your information (but they need a grace period for archive/backup because otherwise it's a great way to sue -- kill your information, sue them next day because 7 day backups would STILL have your info), Electronic Arts doesn't allow removal AT ALL.
Here's what their "support" replies to question on how to remove account:
Thank you for contacting Electronic Arts.
Unfortunately a registration code can only be used to create one account. If it has been used to register an account before, it cannot be used again to create a new account. Also, the account registered once cannot be unregistered or deleted. You will need to login to the game using the same account name and password with which you have registered the game. And there is no way to merge two accounts into one. If you are concerned about deletion of an account, then please note that accounts once created can never be cancel or removed from our database.
Hyperom.com
Maybe we could create some sort of "Digital Rights Management" software that allows us to control how others use our content...
(^_~) You know, sometimes you guys are real hypocrites. Where are the legions of slashbots shouting "Information wants to be free." If you didn't want to share it with the world, you should have kept it to yourself.
Just start adding Church of Scientology documents to your profile.
"Let's you and them fight."
"It is our blasphemy which has made us great, and will sustain us, and which the gods secretly admire in us." - Zelazny
I have had the same experience with MySpace. I canceled my account with that horrible site, only to find out several months later that my profile is still online. Can I log in to edit it or try removing it again? No. MySpace's tech support is useless as well. Purely automated responses with no solutions. I have received the same answer every time: "Log in and access advanced preferences to delete my account." Apparently all canceling your account does is disable your access to your data, giving MySpace complete control over it.
Anyone who posts gobs of personal information online and then complains about privacy is an idiot. Perhaps those same people would be interested in this money making scheme I have.... Seriously, I have always avoided MySpace, FaceBook, insert social network here, for that very reason. I don't even use my real name on public e-mail accounts and messaging programs (AIM, MSN, Hotmail, etc). The Internet is *not* private. It's a giant billboard in the middle of freaking Times Square. If you put your personal info up there, anyone can walk by and see it.
I'm not sure why people are so surprised to find out that FaceBook doesn't care. This just in - those social networks don't actually exist for *your* benefit. They are there to make money (although their business plans are sometimes a bit dubious...).
You are using English. Please learn the difference between loose and lose; they're, there, and their; your and you're.
"By posting User Content to any part of the Site, you automatically grant [...] to the Company an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license ..."
"If you choose to remove your User Content, the license granted above will automatically expire ..."
So which is it? Irrevocable or expirable? Perpetual or ... not? It can't be both.
Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce
I'm not worried about it being a black hole for information. Sucking in information and never releasing it.
I'm more worried about it being a worm hole. Sucking in information and spitting it out...who knows where?!
Recognize the privacy problem up front and don't join in the first place.
Once I was a four stone apology. Now I am two separate gorillas.
Hi XXX,
Your information no longer appears on the site, and we have removed your login email address from our system.
Thanks,
Garth
User Operations
Facebook
-----Original Message to Facebook-----
From: XXXXX (XXX@XXX)
To: comment-info-rt@facebook.com, privacy@facebook.com, info@facebook.com
Subject: Account Removal
Hello,
I've recently "deactivated" my Facebook account, but cannot find a way to
completely delete my account.
I would like all of my information to be wiped from the facebook servers.
Please delete my account en related information in its entirety (my account
email address is XXX@XXX), or send me instructions on how to do so
myself.
Thank you for your time,
XXXXX
-----End Original Message to Facebook-----
So all private information remains safely trapped inside it? That's good, right?
( =P )
Everything you do on the internet is saved forever. Waybackmachine FTW.
When you post the material you are agreeing to their terms of use and giving them the appropriate rights to hold the images or whatever.
Engineering is the art of compromise.
Why does that remind me of this:
"I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered!"
http://en.wikipedia.org/wiki/The_Prisoner/
If they don't delete your profile, just fill it with fake info...
I've never used Facebook but made the mistake of creating this account with Slashdot. When I later created an account on LinkedIn I tried to be more diligent in learning their terms of agreement beforehand. Of the three entities, LinkedIn seems to be the only one to have a relatively painless way to completely remove one's account. That means a lot to me because it means they've put user priorities ahead of their own (e.g. making their coding task easier).
If Slashdot wants to continue draw users like myself so it can sell ad space, then they might wish to rethink some of their policies.
MS-SQL Server: The database for aggregation and collection of everyone's secrets for the not so genius, evil genius.
And in the real world, there are those who "get" the digital world and those who don't. The people who get it already realize there are risks to privacy for being online. Those who don't go on about their business not realizing the peril they are putting themselves in. They have a skewed understanding of the costs and benefits of using a service like facebook and they way overfocus on the benefits.
Your brother and his friends fall into the latter group. They will be treated accordingly and will enjoy all of the benefits AND costs associated with "not knowing". Ignorance is not bliss --- in the real world. If you don't know what is going on around you, it's very easy to get in over your head and get yourself in trouble. With the direction things are going online, there are going to be a LOT of people who get themselves in trouble.
In summary, while your brother (and most people) don't care now, at some point in their lifetime they will be forced to care. Because the alternative is much much worse. It is only a matter of time at the current pace we are moving...
I started using the internet in the last months before the WWW was invented (I told someone that once and they gave me a confused "what does that mean, isn't the web what the internet IS?"...boy times change quickly). I used email to communicate from afar to avoid postage and long distance fees. There was this thing called majordomo on the department's mail server and we could make lists to broadcast announcements...what a concept!
.com bubble around 2000 that vision seemed to have become lost, and since then it seems there is great pressure to shape the internet into something along the lines of traditional broadcasting. We went from techies setting up their own web servers to early web users tinkering with text editors and primitive HTML editors building their own pages, to a variety of blog sites where people kept online journals, to where we are today where only a small number of online presences are considered "relevant" and people feel that the only way to participate online is through one of these few relevant sites like Facebook, Myspace, Yahoo, Google and MSN. To think we thought the likes of Compuserve, Progidy and Delphi would be made obsolete, never again to return to the same relevance,
Facebook is fun and all, I guess, but I'm really not sure why the heck we NEED it. What is wrong with everyday ordinary technology we had for years before Facebook? Maintain your own addressbook and use email to communicate. Throw your pics on the web server space your local ISP probably still provides and make your own album, and invite your friends to do the same. What's really sad is how email was allowed to turn into a spam-infested stagnant scum-pond. However, like Lake Erie, efforts have been put into cleaning up the ecosystem that have started to deliver results. With proper spam filtering, domainkeys, etc. you can reduce your spam to 1 a day or even less. Seems far better signal:noise ratio than Facebook's announcements (of course you can turn those off too).
If you are as geeky as I am you can go find an ISP that offers a fixed IP address that allows inbound connections for servers. If being online is that big part of your life then paying $30 to $60 a month for ISP isn't a high cost (no more than cable tv if you put it in perspective). Then you can set up a web server that you and your friends can use as your own personal discussion forum/blog/album. Then, the info you put on your server is controlled by you, who you let access the site is basically up to you, and if you want to take it down you don't have to badger some meathead in some unresponsive customer service dept. to remove your files. This sounds really geeky, but it sure is easier to do than it was back in the "dark-ages" of the 1990's...if you can run the setup CD for Windows XP, you can set up a LAMP server these days.
I run a server as a hobby myself, and prefer to use that as where I put my "online presence" over Facebook or Myspace or whatever. I have accounts with hose sites but I log in on those seldom to never. Of course I got into computers at a time when BBSes were really coming into fashion and 300 baud modems were still commonplace. When you were a geek kid with geek friends you set up your own BBSes to communicate and share files, and when you didn't do that it wasn't uncommon to end up talking with or meeting the sysop in person.
The internet community as a whole needs to remember the culture in those old-school PPS and pre-WWW internet days. Internet technologies and the arrival of broadband was exciting to such people because it could be personally empowering--if we all had half-decent connections into the internet we'd all have the means to "run our own printing presses" without the impossible capital investment. Our BBSes could be supplanted by internet email and our own ftp sites and NNTP servers and gopher pages and this new exciting WWW thing. Some of us thought we could all have our own easy-to-use personal servers the way we ran our own BBSes.
Somewhere in the
Send a letter via certifyed mail that looks like a lot of lawyer talk, Delete this profile or we will take you to court (small claims court woot) in a town of our choice so far away its cheaper to remove the account then buy plane tickets to get there. Add in someplace that user tools to accomplish this task are missing or lacking due to the over 24 hrs required via the currnet policy.
Facebook cant aford to send its staff to small clames courts all over the US even if the court will side with them. If thay dont show you get a small judgment aginst them, if thay do show thay have already lost. How can this go wrong?
OR you can poision your account, then act like your a spammer and spam the fuck out of them from the account, takes less time for sure.
"As funny, scary and true as that is, does anyone realize that there's a whole generation of kids, who've never really known life without the 'web, who not only know this but actively count on it?"
At some point in future, you will realize, that online privacy was not that big of an issue, and nobody will give much about it, future teenagers will know that ANY identity is fake, as outdated as the last second that just happened, and will learn to live in the real world.
Except, real world will never be the "old" real world any more, because of privacy issues.
I obfuscated my facebook a/c a few months ago and managed to convince my wife tonight to do the same with hers. I created a temporary junk email address for her to use for her contact details and just for fun I reactivated my a/c to check that I had really removed all my data and also I entered the junk email I had given her (within a few minutes of her changing hers). Both a/c's registered the email as OK by sending out an email and confirming the new login, so I deactivated my a/c again and tried to log in to her a/c. Voila, her a/c is no longer accessible, maybe I have merged two a/c's under one email? Perhaps because it was evening when the servers are busy some database wasn't updated quick enough? Hopefully I've broken something in one of the a/c's so no one can get at the data. I hate this kind of privacy abuse.
A while ago, I put my address on Facebook as 10 Downing. I'd like to see them come after me!
Let's get some angst into our moderation,
Ew!