Ballmer Scorns Apple As a $500 Logo
theodp writes "Speaking at a conference in NYC, Microsoft CEO Steve Ballmer did his best to refan the flames of the Mac vs. PC rivalry: 'Now I think the tide has really turned back the other direction [against Apple],' Ballmer said. 'The economy is helpful. Paying an extra $500 for a computer in this environment — same piece of hardware — paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be.'"
How can I believe you when you tell me what I don't want to hear?
Jealousy is a stinky cologne, Stevie. ;)
"And, they keep changing the OS and user interface faster than we can copy it! Bastards"
Brett
I pay the extra $500 not so much to get the Apple logo on my computer as to keep the Microsoft logo (and hence the Blue Screen of Death) off of it.
I'm agreeing with Balmer... so hell has frozen over.
I've better go dump all my money while I can. Maybe I'll get a mac.
Fuck systemd. Fuck Redhat. Fuck Soylent, too. Wait, scratch the last one.
There are many differences between Microsoft and Apple but Balmer does have a point. Apple really make you pay for their branding.
How much is it really worth to have a white laptop for instance?
Note: Maybe this is flamebait, but if so the article/Balmer is/are trolling.
Conservation of angular momentum makes the world go round.
>paying $500 more to get a logo on it?
As opposed to paying twice for the same, crappy OS...
I suppose it would be better, in a moment like this, to look for free alternatives... right?
Hack your mind out of its sandbox.
why pay X amount of dollars for microsoft-windows when you can get Linux for FREE!
Politics is Treachery, Religion is Brainwashing
I seem to remember some other Ballmer moments of insight on Apple. There was that interview where he was laughing about how the iPhone was junk and Windows Mobile is the bestest evar. He also had some pretty amusing comparisons and whatnot between the wildly successful iPods and the Zune. I mean really now...aside from not selling for crap...the whole mass suicide on New Years was amazing...Apple clearly is failing because they haven't managed to have all of their products of a given model crash at the same time...
Seriously...this guy has a long track record of saying absolutely moronic shit, why does anyone take anything he says seriously? He will fucking kill Google right?
The only change I can believe in is what I find in my couch cushions.
Well, I'd rather pay $100.00 for the Microsoft logo and whatever I choose to spend on hardware that I put together and be able to play every game I want to play than pay $500 dollars for a logo and be limited to canned hardware configurations and nominal game and software titles. Not trying to be anti-Apple or pro-Microsoft here. He just has a bit of a point. In today's economy Apple has to be feeling the sting. It's there own fault for being overpriced on pretty much every level. That said, I'd love to have a Macbook. But I can't afford even a Netbook right now.
Halitosis - (n.) Halle Berry's Camel Toe.
Ballmer is just trolling. He knows that Apple offers real value because OS X is a better operating system than Windows, which means that Apple has essentially taken away the high-end PC business away from Microsoft.
He should know that trolling isn't going to bring those high-end customers back to Windows. Maybe he does, who knows?
Microsoft has repeatedly chosen to patch Windows instead of rebuilding it from the ground up as a modern operating system, the way Apple did with OS X. They should have known 8 years ago that this was the wrong strategy.
This space left intentionally blank.
Since the article used the Adamo as their example, I went ahead and did a price check between a Macbook Air and an Adamo.
Turns out that for only $300 MORE, the Air will provide you with a CPU that's 400 MHz faster, the 128 GB SSD and dedicated graphics, along with OS X Leopard and the ability to run Windows Vista (probably better than the Adamo can).
Aren't CEOs of software megaconglomerates like Microsoft supposed to do this kind of research before talking smack?
Take a MacPro, open it, and compare it with stuff like Dell or Sony or HP. Is it a little more expensive? Yes. It is worth it? Hell, yeah. ... God's gift to every person in the world that does not really love Microsoft. Or for people, like myself, that could happily live even w/out them.
There is no match as far as how clean and robust is the build, compared to other top-brand PCs. Absolute absence of flying around cables, top of the line electronic components, maximum care down to the very little details.
But this is a known thing to everyone that actually opened an Apple and other brand-name PCs.
Ballmer,
He has been able to drag Microsoft, once perceived as technology source with fairly large following, down to the nobody-cared status, as far as all the new technologies being introduced.
One failure after another, with Microsoft not being able to push new technologies even in their own niche (see Vista fiasco for one).
Man, it's a hailstorm of flung turds already and we are only a few posts in.
All the fanbois calm down now....
Ballmer has shown that he in public seems really out of touch, his views on the iPod and iPhone show how what he says isn't the market view. I suspect that he has to say those things, and deep down is actually pretty scared about the iPhone etc. But he can't come out and say, "damn, they really target their niche really well", because that's not his style. Microsoft targets it's niche equally well, business is a sea of Dells running MS OS's, so it's not like he doesn't know about marketing to your core.
Once again he has missed the point, apple machines do cost more, but you get a unique product. There are precious few PC's out there that are concerned with how the back of the unit looks or cable management, etc. Apple is selling a higher caliber piece of gear than the generic best-buy special. Take a look at the apple keyboard vs. any other PC keyboard. You may or may not like the design, but the differences are clear.
With a mac product, you can run ALL software, the converse is not true. That's worth some money to lots of people.
Like any unique product, you will pay for it. but for a lot f people it is worth it.
Ballmer has to say those things regardless of what he believes inside, he's the voice of Microsoft.
Sheldon
OK, I'm no fan of Apple. I have never owned a Mac, and I haven't programmed on one since 1986. But, when you pay $500 extra for a Mac - if you do - you're getting more than a logo. The hardware is significantly better than average PC hardware. But more significantly, the OS actually works. Personally, I hate it - I intensely dislike the fact that when you get under the covers, it looks like UN*X but it isn't UN*X in a lot of ways that matter. It's essentially NeXT Step, and I hated that, too.
But, it works, and Windows really doesn't. Personally, I think Ubuntu or Debian are much more user-friendly and productive, and you don't have to spend $500 extra for them - but you put a Mac OS box next to a similarly specced Vista box and ask, 'will the user of the Mac be $500 more productive over the life time of the machine than the user of the PC?' the answer has to be 'hell, yeah!'
I'm old enough to remember when discussions on Slashdot were well informed.
on the other hand, the vista window is a much-better known logo. like Mr. Yuk (tm) it serves as a valuable consumer warning device.
if this is supposed to be a new economy, how come they still want my old fashioned money?
Some one is annoyed for not having nailed down the hardware side ;-)
Linux enthusiast, Mac@home and Windoze@work user
The price differential exists precisely because the head of Microsoft doesn't understand what it is about Apple software that causes many people to consider an Apple computer to be worth a few hundred bucks more than a similar-spec Windows machine.
OS X: $500
dark turtleneck + horn-rimmed glasses: $150
I wouldn't take Vista for free but I happily paid a $500 'logo tax'
Why can't people just prefer apple, and not be fanatical about it? Oh, right, because then that wouldn't justify the increased expense.
Personally I like the hardware and design of the MacBook Pro, the software is nice too, but for me it's not worth the extra coin.
Ballmer has failed to cast his Svengali-like spell over me. I... I just don't know. It's just that for some reason I cannot explain, I am able to control the impulse to go out and buy a retail copy of Windows Vista Ultimate.
Sometimes it seems that I can go days without even thinking about it. This very morning, I got out of bed, and got myself a cup of coffee, and it didn't even occur to me that if only I had Microsoft Select Plus licensing, I might have Windows Embedded Enterprise in my coffee pot.
I wonder. Does this mean I have developed some kind of unusual resistance to Ballmer's powers of persuasion? Does this mean that I, unlike so many millions of others, have somehow managed to penetrate that fatal glamour?
That makes me feel so... so... special.
Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
This is where fanboys decide the talking points for the next month or so and shit them all over the internet?
Apples are selling just fine, what is he talking about?
The Linux desktop is Ballmer's real nightmare... and it is getting closer.
One thing Apple offers is good service. A user who isn't technical can buy their computer, their OS, and in a number of cases, the applications they use on a day to day basis (iWork for example) all from Apple. Instead of being shunted around between the hardware company, the OS vendor, the app maker, and perhaps some third party that is blamed for a driver issue, a user can just call one point of contact and most likely have the problem solved. Or, they can go to a Genius Bar and bring the machine and show the problem in person.
Of course, one personal account is statistically insignificant, but I can compare support experiences on a personal level (as opposed to calling a business support line.) For a problem in a laptop, one PC maker put me on hold for 2-3 hours, read a script demanding running diagnostics even though the problem was quite obvious, then pretty much said to go pester the OEM for the part for a replacement. When I had bad RAM in a new Macbook, I went to a Genius Bar, and they just swapped out the entire machine with a new one.
Business or premium PC support is different, but it definitely costs enough that brings the $500 to $1000 price difference way closer.
For the cost difference, less aggravation for a user who is more focused on the work they are doing as opposed to the computer can be worth it.
Another thing not factored in is OS X. OS X to some may bring the "Apple tax" gap closer together.
One can argue the security issues about OS X versus Windows, but because the malware makers are gunning for Windows with relatively few exploits for OS X in the wild, one doesn't have to be as on top of computer security. I can run an OS X box using the default browser without antivirus software and not really have to worry about the box ending up as a botnet client (although there are always Trojans). This would be pure suicide if I did the same with Windows and IE and no antivirus software. OS X is a lot more forgiving for people who are not atop things when it comes to securing their computer.
But there ARE a variety of Apple computers, each somewhat different than the others. The Mac OS installer is smart enough to know which Mac it's being installed on, and configures itself accordingly.
As for Windows. Well, now. HOW many motherboards are out there? How many different video and sound cards? How many webcams and microphones? How many fiddling little DLLs and drivers?
And Windows has to accommodate them all. Or, rather YOU, the users, have to accommodate them all on your own, by seeking out and downloading the latest drivers for some card made in China using FSM knows what revision of onboard firmware.
MS sells HOW MANY versions of XP and Vista? How many versions of Windows 7 will there be?
Mac OS X. One box, one version. Install on as many Macs as you own. Got the last version of Mac OS X and you just bought the latest? Go ahead, SELL the old one or give it away.
Apple Doesn't Care!
Same with their iLife and iWork application suites.
They WOULD rather that you didn't upload the DVD to Pirate Bay or the like. But they don't make anyone phone home or authenticate an install or give you grief if you don't have the serial number from the box.
ALL my installs of OS X have been from previously owned install DVDs. NEVER a problem. NEVER an authentication from Cupertino required.
Office? Feh! iWork, US$80.00 retail, probably less with an academic discount. iLife, same price.
Other software? Photoshop? Please. Graphic Converter uses most PS plug ins and filters. Outlook Express? I can manually infect my Mac with viruses and trojans without any help, thank you very much.
Mail app or Eudora work just fine for me as email applications. And neither will do anything I don't explicitly authorize.
Internet Explorer? Please! Don't make me laugh, I have chapped lips! Firefox makes IE its bitch 24/7.
Mac OS vs. Windows? Two Words: TIME MACHINE!
So, yeah, Ballmer, you sweaty little monkey, shrieking and throwing your feces at passersby, that logo IS worth the extra money to me.
If only because YOU don't see a penny of it.
Guaranteed! This comment 100% Anthrax free!
This is definitely the pot calling the kettle black. How much am I paying exactly for all those "Built for Windows" stickers I've had to scrape off?
Don't trust a bull's horn, a doberman's tooth, a runaway horse or me.
I'm a post graduate student who has not so many bucks (Pounds in my case) lying around, either. But still, in June as soon as Apple releases their Snow Leopard I will go for a 24 inch iMac. Will cost me about 1085 Pounds as a student (incl. wireless mouse/keyboard), but for this money I get a computer which provides me with excellent value for the price: huge screen with high 1920x1200 resolution, excellent operating system with hardly any anoyances, things-just-work environment whit all the things I (!) need.
I have already an 20 inch iMac with Leopard at the office and therefore I know that it provides me whit precisely my needs. And compared to other students and member of staff which opted for Windows machines the iMac outperfomes them with respect to usability and complete lack of any problems (you have no idea how much problems the Windows machines have in the Windows centric world we have at our office!).
Anyways ... I for myself don't mind if Balmer keeps dreaming or throwing chairs. ;-)
Apple has always been more expensive. Some people like to pay for the polish, so what else is new?
Microsoft is touting $1,300 SeniorPC Packages. According to the sales pitch, it's "what seniors want in a PC." Think SteveB feels this a better value than a Mac? :-)
Personally I like the hardware and design of the MacBook Pro, the software is nice too, but for me it's not worth the extra coin.
When I switched from Windows to OS X and got my MacBook Pro I first compared it's price to those of Windows OEM laptops and the prices were comparable. While an HP laptop cost about $50 less a Dell cost about $200 more for similarly configured laptops. So I didn't pay extra. I've had my MBP for about 20 months now and in that tyme I haven't had nearly as many problems with it as I have had with the Windows, or Linux, PCs I've also had.
Falcon
Should there be a Law?
to whine about the mouse.
The basic problem is that the price point for a computer is now $299. Apple can get away with some brand premium, but not $500 any more.
This won't kill Apple. Their volume products, the iPhone and the various iPods, are down into that price region already.
Also, the era of "bling" is so over. Walk into any jewelry store today. It will be empty of customers. (Or, quite possibly, an empty storefront.)
I took the Mac plunge a couple years back and wouldnt buy anything else hardware wise now at least when it comes to notebooks. I need something reliable, portable and fast so far OSX fits that bill.
For me the best part about OSX is its portablity, try taking a harddrive out of a windows machine and moving it to another non indentical one and see what happens. With OSX as long as its an intel moving to an intel or ppc moving to ppc its just plug and go doesnt matter if its a core or core2 or what model. Better yet try troubleshooting a hardware problem on one windows machine by simply holding down a key on bootup to boot from another machine without having do anything without having to touch the innards.
As for price, my macbook (I dont own a pro) has better specs than the T61 for which I paid $200 more.
Perhaps Apple buyers are really just paying $500 to avoid Microsoft products. And judging from the loyalty of Apple users, one could easily conclude that they find it to be a good investment.
want to know a hint? 90% of people will never upgrade their computer beyond ram and Hard drives.
laptops should show you the truth of that. by the time a computer is old enough to start upgrading parts the entire system is generally not worth it. cpus generally need new motherboards.
I use macs precisely because once I max out the ram the machine will last long enough(4-5 years) that by the time I want to upgrade again I might as well buy a whole new machine. simply because of CPU upgrades alone.
I have built my own machines. I have run windows, and Linux. I have bought from Dell, apple, IBM, and Acer. In the end you have to find a machine that works the way you do. I don't have to fuss with my Macs. I don't have to tweak them. I don't have to download driver updates that crash out the machine(windows and Linux) to maintain what i already have.
Everyone is different. Like some people like to tweak their cars some geeks like to tweak their computers. Some like spending their money on fancy stuff, but most prefer to buy a mid priced car that just works with minimal maintenance.
i thought once I was found, but it was only a dream.
It's the ease of use.
Personally I run Windows. At home and at work. I've used a Mac maybe a grand total of 48 hours in my life. That should tell you where I'm at with bias.
I also do tech support for printers. I suspect maybe half a percent of our calls the user is running OS X. Solving issues there is very simple (again I've not really used a Mac):
*Unplug the printer
*Go to system, printers, control/right click, reset printer system
*Reconnect the printer (or add it if it's a network printer)
This works in 95% of all cases
Windows:
*Unplug the printer
*Empty the printer queue
*Delete the printer
*Disable firewall programs (even for USB printers, and don't ask my why that works)
*Reconnect the printer (or add it if it's a network printer)
This works in 50% of all cases
Fewer steps, huge difference in effectiveness.
If it doesn't work ...
Mac:
*Unplug printer
*Reset print system again
*Create a new user account
*Run a file system fix
*Add printer
Windows:
*Unplug printer
*Delete printer
*Get customer to run a batch file from a special folder on the CD
***This is an issue in an of itself, as quite a lot of customers think you're telling them to open either the C or D drive ("well, which one" is a classic. DVD doesn't help: "I don't have a V drive")
*Hand holding them through this uninstall ("Yes, now you click next")
*Run MSconfig to disable all startup items and non-microsoft services and reboot
*Doublecheck that their AV and firewall is disabled (Norton's older programs are notorious about running anyway)
*(Realise that the customer is using a wireless network and a special service/startup item is used to activate their wireless NIC - applies only to network printers)
*Add the printer again
*Reboot to normal mode again
Then of course there are issues with routers that don't function well with IPv6 (or Vista's implementation of it). While it's cool that Windows finally has an IPv6 stack for those that need it, it's not cool that it'll break the network. I only know this because of the issues we have with it. Disabling the IPv6 stack on Vista computers on the network probably solves about half of the issues we cannot solve otherwise. Again, nothing I've seen happen on Mac OS X, but we don't have nearly as big a pool of cases to pick from.
Sure, we don't get as many calls about OS X as we do Windows. But the market share for Mac is much higher than the number of issues we have compared to Windows. Either Windows has dumber users, or Windows does something much worse than the Mac does with regards to printers. My guess is mostly the latter.
Seems like the only way that Ballmer can get any press these days is by trolling. When was the last time he had this much attention? Wasn't it when he was laughing at the iPhone?
-jcr
The only title of honor that a tyrant can grant is "Enemy of the State."
First you have to pay the monopoly fee
You know I asked the Mac geniuses at the Apple store about that one, but was rather dismayed when they wouldn't let me pay with Monopoly money.
Boot Windows, Linux, and ESX over the network for free.
Well, bunches of people replace laptop batteries but anyhow...
Your rant about drivers and crashes and tweaks is so 1995. You don't *have* to update drivers in windows and, assuming you don't install some stupid spyware, you can pretty much leave a windows box alone and just install the standard updates. Apple does updates too . Nothing to see here, move along.
And still, that's all about the OS. The *hardware* is the same once you discount the pretty case Apple puts it in.
You can get rich if you own a politician, but you have to be rich to buy one in the first place.
My bias: I primarily run Linux (writing this on a Debian workstation), so I suppose I might be more of a "Microsoft basher" than an "Apple fanboy."
However, one thing I will say about Apple is that it has arguably the best customer service of any large company I have ever dealt with in ANY FIELD.
Fortunately, Apple products tend to "just work" and continue "just working" so I don't have to deal with service that much. However, when I have I have been impressed.
When I called Apple support for a particularly obscure software problem, within I got conferenced in with an OS X software engineer who had kernel HFS code in front of him. Keep in mind, this was the standard consumer 800-number level support! How often would this happen at, say, Microsoft?
I broke one of the mechanical components of my iPhone, walked into an Apple store, and within ten minutes walked out with a replacement phone - no arguing, frustration, or upselling attempted. Along the same vein, a friend of mine had a laptop that was YEARS off warranty, and when the DVD drive finally died Apple still offered to repair it at no charge.
I've even gone into the Apple store to look at accessories like earphones and had a salesperson tell me that a different retailer was having a sale that I should check out to save money.
My point I suppose is that the "Apple tax" (or what I would more formally refer to as the "brand premium") is in no small part to pay for having a large number of well-trained (even more with respect to customer interaction than technical skill) employees with sufficient authority to actually deal with problems. Apple takes the attitude that customer satisfaction is more important than low prices - and I thank them for it.
Uh, Windows Vista Ultimate Edition is less than $300 at Newegg.
And that's the full retail version. It can be had for less than $200 if you don't care about the twenty minutes of useless support you'll be missing.
What 3rd party software are you including that bumps up the price by almost 100%?
Can you be Even More Awesome?!
It's not violating any license to install software on a machine that doesn't meet the hardware requirements. It's just that the result will be unsupported and possibly unsatisfactory.
Full Disclosure: I own a 17" macbook pro, and an 160gb ipod classic. Prior to that, a 17" powerbook g4. I don't consider myself a mac fanboy, but a unix fanboy. I switched from 14 years of Linux to macs because I got tired of dealing with drivers. That said...
Let's say SteveB is right. Apple charges a premium for its logo. I think he's right to a certain extent. Many pundits have deemed Apple a "luxury brand". Jonathan Ive has defined a look for Apple. It's clean. It's pretty. It looks different. It sets trends. Most importantly, people like it enough to pay for it.
Now the question that SteveB, Alex Bogusky, and the rest of Microsoft, are going to do about it besides whine, because so far that's all they've done.
"it is also true the Macbook chassis is vastly superior to practically any "PC" notebook vendor."
It is most assuredly not true. I have a 2 year old MBP, and I replaced the hard drive last fall.
Let me tell you that is a nontrivial exercise because of a few factors:
1) The case is beautiful, but you must remove 20+ screws and you have to take the entire notebook apart to change the hard drive
2) The screws are very tiny, and the case doesn't really fit together that well. If you don't get just right, the clever magnetic catch doesn't release properly. Then you get to take it all apart again.
3) The cables are held in place with adhesive tape (!!!!) inside.
4) The holder for the hard drive was clearly built for cost and is not well engineered.
5) The wiring overall inside is cheaply done.
6) I've taken apart a Mac Mini, and the construction of the MBP internally is similar.
So I use my MacBook pro, and I like it, but I compared it to the laptop work provided me (a high-end HP).
1) Things like hard drives and memory come apart with no screws. They simply pop out without disassembling
2) There is no tape on the inside of a comparable HP laptop. If you have to disassemble it, it's pretty easy, and there are not 20 screws in the entire machine. The wiring is done far more intelligently.
The HP is simply engineered better than the MBP. Now I'm not saying every HP laptop is well engineered and put together, but the laptops that in the same price range as the MBP are simply better machines.
You were mistaken. Which is odd, since memory shouldn't be a problem for you
I can find a laptop that will suit my needs for $700 or so. That its specs are different than the lowest priced Mac laptop is totally irrelevant, because it meets my requirements.
You don't calculate the Mac tax by comparing similar PC and Mac systems, you calculate it by comparing the PC you would buy with the Mac you'd have to buy.
We do it because Sony fanboys are almost as fun to troll as furries. :)
By reading this you acknowledge that you have read it.
Microsoft(R) Windows Vista Ultimate (TM): $320
Microsoft(R) Office Professional (TM): $500
Linux: $0
OpenOffice: $0
I know, the Microsoft cds come with exclusive high-tech copy protection and DRM, but is it really worth the extra $820? Or is it just branding?
My Mac cost $599 . So where are all of these Core2 Duo PCs for $99?
He's not lonely! He's got his developers, developers, developers, developers!
Your ad here.
Isn't he down to developers, developers? They just laid off a bunch.
My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
Why don't you learn something, like reading comprehension?
I was using the term "pro" for cards capable of doing 3D for quality and use pro 3D apps vs 3D for speed in games.
As part of comprehension, can you put out where I said anything about speed or gaming?
And I've already said in this thread that the cards usually could be upgraded to the "pro"/quatro version since it was the same GPUs but sold for different markets and that they was marked up in price a lot due to that. And that your laptop price comparison didn't made much sense because of that since the Quatro cards are overpriced.
You did say Bullshit, you didn't knew what I meant in the first place, the Macbook Pro DON'T have a Quadro card but it's still just fine for your purpose. As I posted people say the GeForce and Quatro cards are the same. They may be wrong but if so can you cite where they are not?
In any case it's useless discussing it with you since you will always be focused on your opinion/bias and want to interpret things in ways which suits you.
Yeah it's a waste of tyme discussing this with you, because of your bias not mine. I've provided links to back up what I say but all you do is talk without backing it up. If you can't use reason I see no reason to continue.
Falcon
Should there be a Law?