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Dell Still Intel Only

wyckedone writes "Dell Computers has no plans to offer the new dual-core AMD Opteron even though it has been proven that "Opteron's integrated memory controller and multiple Hypertransport interconnects help it outperform Intel's Xeon processor on many benchmarks, especially those that measure the performance of memory-intensive applications.". HP, IBM and Sun Microsystems have all announced that they are going to release servers based on the new AMD chip. Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does? Intel has no plans to release a dual-core Xeon until 2006."

399 comments

  1. what by Anonymous Coward · · Score: 2, Insightful

    who gives a crap what chip vendor they choose to use? the pc market isn't a monopoly.

    1. Re:what by Tassach · · Score: 4, Insightful
      Unfortunately, there are a lot of companies (and government agencies) out there who single-source all their x86 hardware from Dell.

      If you work at a place like that, it's a tough sell (if not a bureaucratic nightmare) to get hardware from a "non-preferred" vendor.

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    2. Re:what by atriusofbricia · · Score: 1

      As it is, if you're looking for x86 hardware in the US Fed Gov sector, it's Dell or nothing. Yay single-sourcing!

      --
      I was raised on the command line, bitch

      "Nemo me impune lacesset"

    3. Re:what by Anarke_Incarnate · · Score: 2, Insightful

      The WhiteHouse recently released a memo saying they plan to stop this. One thing of theirs I can actually support, YAY.

    4. Re:what by Tassach · · Score: 1

      Looks like Mr. Michael Dell of Texas fell behind on his tribute to King George.

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    5. Re:what by atriusofbricia · · Score: 1

      Will wonders never cease? :)

      --
      I was raised on the command line, bitch

      "Nemo me impune lacesset"

    6. Re:what by Anonymous Coward · · Score: 0
      Apart from better performance, MS's per-proc license-cost counts a dual-core as one proc.

      Read this article over at el Reg. When Intel says "Sit!", what does Dell do?

      (WARNING: Linked piece has a Laura Didio quote. 8^)

  2. SFW by gowen · · Score: 5, Interesting

    If Dell had a monopoly on PC manufacture, this would surely be big news. As it is, they're a company who've weighed both sides of an idea, and made a business.

    Remind me why I should care?

    --
    Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    1. Re:SFW by Anonymous Coward · · Score: 0

      I mean "and made a business decision".

      OP.

    2. Re:SFW by Anonymous Coward · · Score: 5, Insightful

      Dell uses only intel CPUs for the same reason they only sell M$FT on the desktop. They get better deals from the other gorillas by staying exclusive with them.

    3. Re:SFW by SatanicPuppy · · Score: 5, Insightful

      Bah. Weighed both sides? I don't think so. They have too much infrastructure tied up with intel.

      However, by saying publicly, "We're thinking nice thoughts about AMD" they can pressure intel to lower their prices, so as not to lose business from one of the larger home pc manufacturers.

      Business as usual.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    4. Re:SFW by gowen · · Score: 5, Insightful
      They have too much infrastructure tied up with intel.
      Well of course they do. And that would be one of the factors they considered when weighing the options.

      Weighing the options does not mean just choosing which is the fastest processor, or which is the best technology, but weighing how much outlay it would cost to retool if you want to switch.

      Sometimes it's smart business to pick the lesser technology, if it keeps your costs down.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    5. Re:SFW by Ryan+Amos · · Score: 4, Insightful

      Trust me, if Dell felt it would be more profitable to use AMD, they'd use AMD. The business world has no illusions of brand loyalty (unless the CEO of AMD screwed Michael Dell's wife or something.) As it is, if you want an AMD based server, IBM happens to make some pretty nice ones, and they run 64-bit linux...

    6. Re:SFW by ePhil_One · · Score: 5, Insightful
      They get better deals from the other gorillas by staying exclusive with them.

      One of the big things they get is first cut at the latest technology. The Dell XPS Gen5 has been announced as the first system to use Intels new "Dual Core" chips, which gets them all sorts of Free (as in Beer) advertising. Charging Dell a lower price might get them in trouble, but there are few laws about who you have to give access to early technology mules.

      --
      You are in a maze of twisted little posts, all alike.
    7. Re:SFW by badfish99 · · Score: 2, Interesting

      Because in any normal market, retailers sell goods from a variety of manufacturers: that way they reach as many customers as possible. If you see a retailer only selling one brand, you have to wonder what is going on behind the scenes to influence that decision: maybe the manufacturer is distorting the market, to the detriment of the customers, by threatening the retailer.

    8. Re:SFW by Anonymous Coward · · Score: 2, Insightful

      If Dell had a monopoly on PC manufacture, this would surely be big news. As it is, they're a company who've weighed both sides of an idea, and made a business.

      Remind me why I should care?


      One reason for some people to care is that Dell has a near-monopoly in the education market. A lot of folks at Universities want to buy AMD, especially when they've got what looks to be the best 64-bit solution, but keep getting told to just buy a Dell from their Purchasing Department.

    9. Re:SFW by Jim_Maryland · · Score: 4, Informative
      While generally true, you really need to consider this from a training/maintenance/support option too. What is the cost of adding a new offering?

      Training production and support staff

      Additional inventory storage: motherboards, CPUs, fans

      Multiple BIOS

      Adjustments to tech support website to make sure the average home PC user can easily find the right updates All these issues, and likely many more, must be addressed when expanding your product offering. You also need to look at where Dell makes their money. Do companies buy AMD based systems? I haven't switched jobs in a while but my current and previous employers were exclusively Intel for the MS Win32 systems.

    10. Re:SFW by MindStalker · · Score: 1

      Yes, but Dell runs a very small profit from each item at sells at very high numbers. It also doesn't have a website. Dell is more akin to a manufacturer who sells direct than it is to a retailer. Manufacturers often have to make extensive cost analysis when they start selling any new products or lines. While retailers can try new things out without as much risk.

    11. Re:SFW by gowen · · Score: 1
      Because in any normal market, retailers sell goods from a variety of manufacturers
      Really? I bet that's news to my local Ford dealership.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    12. Re:SFW by dgatwood · · Score: 1
      A lot of Ford dealers are also dealers for other brands. Back home, our Ford dealer also sold Nissan. The Chevy (GM) dealer also sold Jeep (Daimler Chrysler).

      Maybe it isn't quite as true for urban areas, but in rural America, it's pretty common. That's the only way you can have dealers for more than about one or two brands in most towns....

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    13. Re:SFW by Anonymous Coward · · Score: 0

      Do they happen to have a used car lot?

      That's right asshole, fucking pwned.

    14. Re:SFW by The_K4 · · Score: 1

      How, may I ask, is this DELL's Fault? If the Purchasing Department is getting in the way of buying what's really needed, then that's a problem. They are their to get what is needed. I suspect that if this is the case, it's not DELL's fault for not carring AMD, it's the Purchasing Dept's for being so short-sighted.

    15. Re:SFW by The+Spoonman · · Score: 0

      Or, it could be that some people, like me, have weighed the options (AMD vs Intel, Windows vs others, etc) and decided we're not impressed with the "alternatives" and wouldn't buy an AMD-based system if it were free. I've had too many issues over the years with AMD-based systems ranging from random system crashes and complete lockups to utter system failure (and loss of a processor) because the RPMs on its fan decreased just a little too far. I've never had a single issue like that on Intel-based architecture. AMD may have a slight performance benefit over Intel at the moment (that will change soon enough. One never stays far ahead of the other for very long), but at a cost of being able to run stable, 24/7. It's like buying a Ferrari that breaks down every couple of miles. It may get you through those couple of miles pretty quickly, but the downtime's gonna cost you the race.

      --
      Which is more painful? Going to work or gouging your eye out with a spoon? Find out!
      http://www.workorspoon.com
    16. Re:SFW by chris_mahan · · Score: 2, Informative

      Anecdotal.

      I have AMD processors, and have never had any problems with them.
      My wife is a professional interpreter/translator and she uses the AMD machine to work on. I have no problem having her use an AMD-based machine.

      And yes, it's a K6-500, from 1998. Works beautifully.

      --

      "Piter, too, is dead."

    17. Re:SFW by Anonymous Coward · · Score: 0

      I guess you're not familiar with the fact that Dell is not exclusive with MSFT. When you are on the business / government side of things, you can also buy Dell servers with REDHAT LINUX.

    18. Re:SFW by Anonymous Coward · · Score: 0

      As is your evidence. But there's a hell of a lot more anecdotes to say that AMD-based solutions are less stable, and I've seen it myself. When you have an business with hundreds and hundreds of workstations, a high 3DMark isn't your main concern - stability is. And an AMD-based solution isn't a fraction as reliable as an Intel-based solution.

    19. Re:SFW by Anonymous Coward · · Score: 0

      You only buy AMD and refuse to buy anything else, don't you?

    20. Re:SFW by Anonymous Coward · · Score: 0

      I have some AMD servers under my supervision that work flawlessly 24/7

      one of them is almost 3 years old, never had a problem. the only downtime (power off) is 2 or 3 times a year to clean the dust

      and yes, i run linux on all of them

    21. Re:SFW by NextGaurd · · Score: 1

      Exactly. Also, Dell knows their customer base. I work for an IT consulting firm and we get many of our customer specifying Dell only. They don't it for performance - they request Dell because they perceive Dell as consistent and reliable without paying extra. In the olden times there was a saying "Nobody ever got fired for buying IBM." Today you could say that about Dell and single sourcing the major name brand processor helps Dell maintain that way of thinking among their customers.

    22. Re:SFW by Locutus · · Score: 1

      Come on, the parent should surely be mod'ed as FUNNY. Saying that Microsoft and Intel provides Dell with the latest technology is hilarious.

      Intel DID once have the ability to do this but not any more. That phase of Intels history began when they released the 32bit optimized PentiumPro. Intel had to backpedal now because they soon found out that Microsofts latest OS( Chicago, aka Windows 95 ) had so much 16bit code in it that it ran slower on the PentiumPro than it did on the older classic Pentium CPUs. NextGen was then able to come out with it's RISC based processor and outperform Intel on x86. AMD purchased NextGen and the rest is history( race to 1GHz anyone ;-)

      The parent thread owner did get something right. It's all about marketing dollars folks. Dell gets over 20% of it's PROFITS directly from Microsoft marketing kick-backs. I'm sure Intel also provides a pretty good kick-back for putting up that Intel logo and I'd venture to go on a limb and say that a bunch of that would go away if another brand was brought in. Dell can not exist without Microsoft and Intel paying for them those marketing dollars.

      IMHO,
      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    23. Re:SFW by Anonymous Coward · · Score: 0

      I worked for a VERY LARGE distributor that was a division of an EXTREMELY LARGE parent corporation (Read: Fortune 5).

      We *refused* to carry HP hardware because of some silly tiff some long gone sales people got into. So we consistently turned down opportunities to work with HP (hardware) really on an emotional decision.

      Similar silly little choices were made for this reason.

      I have worked with two businesses since, and both have made similarly shortsighted decisions

    24. Re:SFW by SatanicPuppy · · Score: 1

      Had a job where we were setting up a pair of fail-over fileservers. We quoted the machines, custom-built, at about 4000 dollars for two, with about a terabyte of storage each. Nothing fancy, because we didn't NEED anything fancy. Decent RAM, not much CPU.

      They cut that out in favor of buying two top - of - the - line servers from dell, for more than 9000 dollars. The dell machines tunred out to be troublesome...serious raid controller issues, which, of course, was a BIG DEAL. Ended up taking heat for it, even though it was their damn descision.

      total snafu.

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    25. Re:SFW by ACNiel · · Score: 1

      Of course they weighed both sides, but from a business standpoint, not some slobbery drooling geek tech side.

      How long would it take you as a business person to dump Beta when it wasn't profitable anymore?

      Several other people have addressed the issue already, but Dell would have to show an ability to sell a lot of units to a lot of new people to make doubling their support costs, adding upfront retooling costs, and paying for lack of experience to be profitable.

      It is just not likely to find this new market.

      They weighed it, alright. And the infrastructure was part of the equation, most of the equation.

      Business is out to make a profit. That doesn't have to be its sole ambition, but it has to be high on the list. The decisions a business make have to be profitable, or have some larger moral purpose, or mission statement. Switching to AMD, or even adding AMD has no moral or mission bearing, so the only weight is money, and there is no money for Dell in AMD at this time.

    26. Re:SFW by ultranova · · Score: 1

      As is your evidence. But there's a hell of a lot more anecdotes to say that AMD-based solutions are less stable, and I've seen it myself.

      Seen what yourself ? An AMD based system that was less stable than an Intel based system ? What is that supposed to prove ?

      When you have an business with hundreds and hundreds of workstations, a high 3DMark isn't your main concern - stability is.

      When you do processor-intensive work on those workstations, high processing power is your main concern. And why would a workstation need to run 24/7 ? A server I can understand, but a workstation ?

      And an AMD-based solution isn't a fraction as reliable as an Intel-based solution.

      That may be, but since you've given no evidence (not even an anecdote - you've just claimed that anecdotes exists) that claim remains unproven.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    27. Re:SFW by Jim_Maryland · · Score: 1

      Using your example though, not all dealerships will choose to carry multiple brands while others will. If the market supports having multiple brands, then you will see various cars brands at the dealership. The real point is that a company can choose to carry a single brand if they find that business model profitable. I'm sure Dell has done their research and found that carrying both AMD and Intel isn't as profitable for the company at this time.

    28. Re:SFW by Askjeffro · · Score: 1

      Agreed. Many people forget there is a large cost associated with making the switch. It's not as easy as simply pulling one chip and inserting another. Dell has massive amounts of R&D into using the Intel architecture, if they want to wait a year or so to see how things shake out, that is their business.

    29. Re:SFW by Miguelito · · Score: 1

      But there's a hell of a lot more anecdotes to say that AMD-based solutions are less stable, and I've seen it myself.

      Oh please.. links to unbiased data?

      I support about 500 linux hosts today in a compute farm, mostly opteron based now, and the amd systems are just as stable as intel ones. We have some hosts with uptimes of over a year now. And these are hosts that are running both cpus at 100% almost all the time (we use a job batching system to make sure jobs are running if there are cpus avaialble).

      I've found that the vast majority (probably 99.99%) of stability problems we've had, across intel x86, amd x86 and x86_64, and even ia64 is memory related. We have so much damn ram in all these systems anymore (8gig is our base now but we have 13 ia64's with 96gig and 5 HP dl585s with 64gig plus another 33 of the remaining opterons with 16gig) that memory tends to throw errors and have to be replaced regarless of the cpu involved.

      And today, if you need 64bit computing power, and not itanium (they're still ungodly expensive) the opteron is basically it. Sure em64t is there, but the jobs that require more ram always run faster on the opteron based systems due to the hypertransport links. Opteron is actually edging out the itaniums in a lot of software anyway.

      --
      - My favorite error message: xscreensaver, running on an old Sparc 5 w/ 8bit color: bsod: Couldn't allocate color Blue
    30. Re:SFW by Anonymous Coward · · Score: 0

      http://www1.us.dell.com/content/products/compare.a spx/desktops_n?c=us&cs=04&l=en&s=bsd
      not quite true, dell has a few freedos(useless, but no MS tax) offerings and even some high end red hat systems for the small business sector

    31. Re:SFW by Azrael+Newtype · · Score: 1

      Amazingly enough, our school is buying two labs full of Sun boxes with AMD chips, one with Redhat the other with JDS. Of course, that's just the computer science department, and every other computer on campus is going to be a Dell still but...

      I swear I had a point here. It's a step in the right direction, but only in the sense that pouring your bottled water into the Atlantic fills the ocean up more.

      --
      I'm always right and I can prove it, because to the best of my knowledge, I've never been wrong.
  3. Dude! by TimeTrav · · Score: 5, Funny

    Dude! Youre not getting a dualcore!

    FP

    --
    [sig]you really dont want the answers, trust me[/sig]
  4. from the duh dept. by bersl2 · · Score: 4, Interesting

    It's Dell. They use these rumors to get a better deal from Intel.

    Or so I've heard.

    1. Re:from the duh dept. by harrkev · · Score: 5, Informative

      You, sir, are correct. One of the most insightful explanations that I have read can be found here, in an article entitled "Dell and AMD." Worth a read, even for an article that is two months old.

      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
    2. Re:from the duh dept. by Quixote · · Score: 1

      Microsoft did the same to Intel when it was picking a CPU for the original XBox. They floated a rumor that they'd be using AMD's Athlon inside; next thing you know, Intel was practically begging them to use Intel's CPUs and Microsoft got a great deal.

    3. Re:from the duh dept. by Tenareth · · Score: 2, Interesting

      Which is good for AMD anyway, because it drives down Intel's profit margins.

      --
      This sig is the express property of someone.
    4. Re:from the duh dept. by Anonymous Coward · · Score: 0

      Yea....the average American is a fucking moron and companies profit off of it.....is this supposed to be news?

    5. Re:from the duh dept. by Locutus · · Score: 2, Interesting

      But are they paying the press to keep running these stupid articles too? It's as bad as those articles about the lastest thing Microsoft is "betting the company" on. Oh, and those things about Linux not being a threat... It's just noise IMO.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    6. Re:from the duh dept. by Anonymous Coward · · Score: 0

      To summerize the article:

      Dell's keeping it's productline simple and with a minimum of storage. Thus cutting down it's costs.
      And be able put a low pricetag on it's pc's, thus creating more sales with lower margins but with more profit.

      apart from the article, I've read in the Volkskrant (a Dutch newspaper) that Dell requires its suppliers to diliver whithin an hour. So that Dell can deliver on demand without any stock.

      If AMD doesn't want to play that game and I think they are quite right to deside they don't want to be squized out like the other suppliers of Dell.

    7. Re:from the duh dept. by Politburo · · Score: 1

      Worth a read, even for an article that is two months old.

      The implication here is that articles older than two months are generally not worth reading?

  5. dell == intel's bitch by Suppafly · · Score: 0, Troll

    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    Because the loss of customer's is less than the bribes they get from intel.

  6. Makes perfect business sense by Anonymous Coward · · Score: 5, Insightful

    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    1. AMD can't produce enough chips to satisfy Dell's demands

    2. Intel has proven a reliable platform for Dell

    3. Most end user's don't care

    1. Re:Makes perfect business sense by SorcererX · · Score: 1

      They really expect the AMD based Dell's to be so much better than the Intel ones that they'd make AMD run out of cpus?

      --
      Any sufficiently advanced technology is indistinguishable from magic.
    2. Re:Makes perfect business sense by Anonymous Coward · · Score: 5, Insightful

      They really expect the AMD based Dell's to be so much better than the Intel ones that they'd make AMD run out of cpus?

      Business parterners that can't meet demand are a liability. AMD has a very limited manufacturing capability compared to Intel. The kind of production runs that Dell requires is something that AMD can't accommidate, certainly not as long as they're supplying HP and white box makers.

    3. Re:Makes perfect business sense by Tenebrious1 · · Score: 5, Insightful

      3. Most end user's don't care

      No, you have it backwards. If customers didn't care, they'd pick the faster AMD chip. Home users care about what's "inside"; which doesn't mean they know any better. It's just that they've seen the commercials, and their computer "expert" friend advises to get the Intel processor. So that's what they ask for when they call Dell, and that's what Dell gives them.

      --
      -- If god wanted me to have a sig, he'd have given me a sense of humor.
    4. Re:Makes perfect business sense by TopShelf · · Score: 5, Insightful

      The supply chain that supports Dell's business is insanely demanding, and there's a lot more to it than merely producing enough CPU's. It's having the right number of each variety in place at a particular point in time - not too early, certainly not late. Integrating a new CPU supplier into that chain would be a HUGE risk for Dell, so the benefit would have to be overwhelming for them to pursue it...

      --
      Stop by my site where I write about ERP systems & more
    5. Re:Makes perfect business sense by Donny+Smith · · Score: 0

      >If customers didn't care, they'd pick the faster AMD chip.

      AMD's chips are faster?

    6. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      Welcome to reality. Nice of you to join us.

    7. Re:Makes perfect business sense by kebes · · Score: 4, Insightful

      Exactly. The fact of the matter is that end-users (and managers that are in charge of buying lots of machines) have just a bit of knowledge, so marketing has a huge effect. The words "Intel" and "Pentium" are deeply ingrained in the minds of most people, whereas "AMD" is really only known to geeks. Honestly, I know tons of really smart people who don't know much too about computers... if they had to pick a "fast machine" off a list, they would gravitate towards the specs that included the word "Pentium 4." Maybe it's sad, but Intel's marketing is way better, and this means they get lots of sales based solely on name. Dell knows this and isn't going to stop putting the "Intel Inside" stickers on their computers anytime soon.

      Remember, Dell's main market is not geeks (who will build their computer from scratch anyway), it is the mass market.

    8. Re:Makes perfect business sense by arglesnaf · · Score: 0

      Historically in desktop and gaming benchmarks. Faster processing does not not necessarily mean faster clockspeed.

    9. Re:Makes perfect business sense by superpulpsicle · · Score: 0

      That's garbage. This is STRICTLY POLITICAL. The day Dell offers AMD processors, Intel market shares will be cut significantly.

    10. Re:Makes perfect business sense by Otter · · Score: 4, Interesting
      The kind of production runs that Dell requires is something that AMD can't accommidate, certainly not as long as they're supplying HP and white box makers.

      This is the smartest point I've seen made on this story. AMD fanboys may want to think about what they're wishing for -- if AMD's #1 priority becomes feeding Dell, keeping hobbyists happy is going to fall way down on their list.

    11. Re:Makes perfect business sense by Detritus · · Score: 1

      AMD also has to deal with their past history of an association with flakey motherboards and chip sets. I don't care if it is the fastest, or cheapest, if it doesn't deliver rock-solid reliability, I'm not going to buy it. That's something that many of the AMD fanboys don't understand. They care more about overclocking, neon lights, and fps in the latest games.

      --
      Mea navis aericumbens anguillis abundat
    12. Re:Makes perfect business sense by Nutria · · Score: 3, Insightful

      That's garbage. This is STRICTLY POLITICAL.

      You say this because you are the World's Foremost Expert on Dell's Supply Chain Management system?

      --
      "I don't know, therefore Aliens" Wafflebox1
    13. Re:Makes perfect business sense by Anonymous Coward · · Score: 1, Interesting

      Your reply and style of reply show your lack of knowledge in this area. I don't claim to be a techie, but TopShelf is correct in Dell's supply chain. The reason they can keep costs down is cause of how they manufacture.

      Dell is extremely demanding on its suppliers, who actually build factories and warehouses DIRECTLY outside Dell's facilities because Dell has like a 1 hour mandatory turnover time (not sure on exact details...read about it a while ago). In other words, when it asks Intel for a specific chip, it must be there within the hour.

      For AMD to provide this kind of service, it would require the construction of facilities (time) and get past the learning curve/smooth the kinks (more time) --- maybe that's why it won't be profitable until 2006...

    14. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      Yep, and Dell's demand will dry up the supply pretty quickly - so there goes your price point.

      As always, be careful what you wish for.

    15. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      AMD uses a faster interconnect bus, offers dual core chips now and has a proven AMD64 product now. Any of which can mean improved performance over an Intel at the same clock speed.

    16. Re:Makes perfect business sense by Jeff+DeMaagd · · Score: 1

      The end users do care somewhat, they go with what they've heard most about. Intel has a huge marketing budget to keep their name "out there" in terms of mass market, and AMD has practically nothing in that regard. AMD has depended solely on cost for the penny-pinchers, and the geek market word-of-mouth.

    17. Re:Makes perfect business sense by Bluetick · · Score: 1

      Exactly, moreso than any large PC manufacturer (except maybe Apple but not sure) Dell's advantage is that they've always kept a very, very low inventory. Which means they build only what they need with very little surplus, and when a model goes obsolete they don't need to worry about having three months worth of inventory that they have to sell at cutrate prices. If they added an AMD platform they'd suddenly have to start worrying about more inventory they'd have to keep on hand or wouldn't be able to sell.

    18. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      I think it is safe to say that HP, IBM and Sun will ALWAYS support AMD.

      Did anyone notice that Dell is the only one that doesn't offer a processor that is getting "commoditized" by Intel?

      "The enemy of my enemy is my friend"...or something like that.

    19. Re:Makes perfect business sense by Tassach · · Score: 2, Insightful
      They care more about overclocking, neon lights, and fps in the latest games.
      Painting with a pretty broad brush, aren't you? Every system I own except my laptop is AMD-based, and not a single one of them is overclocked. Why? Because AMD consistently kicks Intel's ass in terms of Price/Performance ratio, especially when you back off a couple of steps from the top-of-the-line model. At just about any price point you select, AMD offers a significantly faster CPU than Intel.
      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    20. Re:Makes perfect business sense by dBLiSS · · Score: 2, Insightful

      Indeed, as I understand Dell uses a Just-IN-Time manufacturing process. One of the key needs of a JIT manufacturing process is very reliable suppliers. That also often means dealing with as few suppliers as possible.

      --

      The Good Life
    21. Re:Makes perfect business sense by Erik+Hensema · · Score: 1

      Yes. And cheaper too.

      --

      This is your sig. There are thousands more, but this one is yours.

    22. Re:Makes perfect business sense by katorga · · Score: 1

      Dead on.

      In fact, system performance is so far exceeding actual user need that most don't see any reason to upgrade.

    23. Re:Makes perfect business sense by Anonymous Coward · · Score: 1

      In Economics, one of the recent areas of study has been the emergence of the 'enlightened' average consumer in terms of personal computing first and foremost, but also, lagging slightly behind, IT as well.

      Markets adapt and the idea of the idiot Joe Schmo computer buyer, while still faintly valid (hey, there will always be 75-yearold grandmas) is a bit played out.

      Part of the beauty of capitalism is the relatively rapid diffusion of information. Don't underestimate the market or pat the 'power user niche' too much on the back.

      People are fairly smart and fairly informed and 95' Intel Inside crap doesn't cut it for more and more people these days.

    24. Re:Makes perfect business sense by Not_Wiggins · · Score: 1

      As an AMD fanboy I can say that AMD supply issues is not the main factor driving a Dell decision not to supply an AMD solution.

      The main reason why Dell would avoid AMD is because it unnecessarily complicates their support model. As it stands, they already have a major support effort on their hands ensuring that all the different Intel processors, motherboards, and add-on cards play nicely together. They also need to keep a supply (or have ready access to a supplier) of replacement components for on-lease equipment.

      Really, Dell won't add AMD (or any other solution: Via, for example) until there's enough profit in adding all the management headaches or there's enough demand that they'll lose too much market share to remain viable. I don't see either of those situations occuring anytime soon, so there's really no reason for Dell to complicate its already delicate balance just to add some "slight performance for the customer." I think they can still bear to lose customers to an alternatice supplier (of AMD boxes) and would take action to stop such a loss if it became significant to their bottom line.

      --
      Diplomacy is the art of saying, "Nice doggie!" until you can find a rock.
    25. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      Are you insane? That would be an astonishingly stupid argument, even if you weren't handing out lectures about how no one else understands supply chain management.

    26. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      If you were building a house would you like to buy wood from Sears or a company that only focus on wood? It's a no brainer.
      The Sears analogy doesn't apply, since not all Sears products are complimentary. A better analogy would be Home Depot, and yes you would buy from them. If you were building a house would you buy wood from a wood only company, nails from a nail only company, Light switches from a light switch only company? Oh and you're not just building one house you're building thousands, with a nebulous forecast. It becomes too many things to properly coordinate (especially using Dell's supply model).
      For good management you want to buy a motherboard, CPU, and network card all from one company.
      First the technology would be more likely to be compatible, and integration problems are easier to handle. When you get into deep technical problems with multiple vendors you have to get collaboration agreements, try to coordinate different companies, deal with IP protections, etc. With 1 company problems can be solved much faster
      Second it's easier to manage supply and inventory dealing with only 1 company and you can put pressure on the vendor more easily for deliveries. If you don't get motherboards, you have to cut back on CPU purchases. With 2 companies it doesn't matter much, with 1 company the execs will light a fire under the motherboard folks, since it doesn't just hurt MB sales, it hurts their CPU sales too.
      AMD's only focus is PROCESSORS!
      Actually almost half their business is flash memory.

    27. Re:Makes perfect business sense by killjoe · · Score: 1

      "AMD can't produce enough chips to satisfy Dell's demands"

      So it's much better to deny all your customers any choice then to satisfy a few of your customers who may want a dell with AMD in it.

      Now that's what I call smart business!

      --
      evil is as evil does
    28. Re:Makes perfect business sense by 0racle · · Score: 1

      Your choice is Dell or not. No one is forcing an Intel based Dell on anyone. Most of Dell's customers don't care whats inside anyway.

      --
      "I use a Mac because I'm just better than you are."
    29. Re:Makes perfect business sense by Trepalium · · Score: 2, Insightful
      I don't believe that's the reason, either. AMD would ramp up production if the demand was there. I believe this is far more about getting the best price possible out of Intel rather than really wanting any AMD chips. AMD is just a bargaining chip to use against Intel to ensure that Dell remains a primary beneficiary of Intel co-marketing (a.k.a. market development funds, promotions, etc) and to negotiate better volume discounts.

      Let's be completely honest. All Dell announcements regarding AMD have nothing to do with AMD at all. It's all about Intel.

      --
      I used up all my sick days, so I'm calling in dead.
    30. Re:Makes perfect business sense by Jonny_eh · · Score: 2

      Hey, we're (here on slashdot) all an 'expert' friend to someone. I'm pretty sure most of us would recommend an AMD chip. I had to practically beg my girlfriend's dad to save money by recommending an AMD. His reasoning that he uses his computer for business, so he needed the reliability of Intel. I give UP!

    31. Re:Makes perfect business sense by rpozz · · Score: 1

      Well it obviously is for Dell. Don't be fooled by all these fanboys thinking Dell and Intel are in bed together. Dell doesn't give a flying fuck about Intel and would supply AMDs if they could make more money from it. Just like any business, there is only one thing that Dell cares about, and that's money.

    32. Re:Makes perfect business sense by 787style · · Score: 1

      Rollins points out constantly the customers don't want AMD hardware. If there isn't demand for a high volume of chips, why would AMD not be able to keep up?

    33. Re:Makes perfect business sense by oconnorcjo · · Score: 2, Insightful
      It isn't like DELL will have to give up selling Intel if they also sell AMD and having one or two models with AMD won't short supply AMD. This is the Least insightfull comment. If the AMD machines sell like hot cakes at Dell then they are making great $ with AMD and if supplies get short then that means they can raise the price of the AMD machines (supply/demand) and they can still sell a ton of Intel machines no matter if they are selling AMD or not.

      However, if they refuse to sell any AMD then customers who want AMD are forced to buy from someone else. It has not affected thier bottom line much yet but I know of several companies who are thinking of switching away from DELL simply because they want to buy opteron servers.

      --
      I miss the Karma Whores.
    34. Re:Makes perfect business sense by Carrot007 · · Score: 2, Informative

      > "AMD" is really only known to geeks

      You calling my father a geek?

      Are you?

      --
      +----------------- | What is the question!
    35. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      That makes absolutely no sense at all. Buying from a company that only focuses on one thing is more expensive, because you don't get the motherboard chipset at a discount.

      Cause AMD does not spread their engineering and manufacturing resources thin across hundreds of products. AMD don't make motherboards, network cards, serial ATA controllers, optical cards etc.

      Those components you mention when made by one company are all tested to make sure they work properly with each other. They are all sent back to the same place if there's a problem too.

      Congratulations! This is the stupidest pro-AMD comment I've read on this article so far. Please stop commenting in the future. Thanks.

    36. Re:Makes perfect business sense by superpulpsicle · · Score: 1

      Wow we have the same person pretending to be 3 different Anonymous cowards. Wonderful. If you are going to tell people they are stupid at least back your shit up.

      Those components are made by the same company, and that has absolutely nothing to do with supply chain arguement.

      I am actually more pro-Intel than AMD, but I am stating the facts. And you Intel fanboy can't swallow it. You can gladly tell me my comments are stupid if you have something better to say. You definitely don't.

    37. Re:Makes perfect business sense by Locutus · · Score: 1

      if that were the case, why do these articles keep getting run? It would be great if Dell could/would just switch 100% to AMD but that's no the world we live in. If Dell thought that bringing in AMD would produce the demand for the AMD kits which would bury AMDs production capacity, I think Dell would be on AMDs case to increase capacity ASAP. Since these articles have been going on for over 5 years, I doubt this is really the case.

      Here is an idea/concept:
      1) Intel already provides Dell with chips people will purchase and when AMD pushes the technology, Dell pushes Intel to get something comparible on the market. OR, Dell says it'll go to AMD
      2) Intel already provide Dell with marketing $$$ for a) being 100% Intel and b) putting a logo on the box and in advertising. AMD can't match those free marketing $$$ from Intel.
      3) Dell knows that Intel does not want to lose the LAST big PC manufacturer to be 100% Intel. A yearly threat of bringing AMD keeps Intels marketing $$$'s high and part costs low.
      3a) There's a bit of a psychological hammer Dell has over Intel too. John Q Public's preception of Intel would be greatly harmed if NONE of the BIG PC makers felt Intel was "THE" CPU to use.

      IMHO. I must say that this game Dell keeps playing is getting really old.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    38. Re:Makes perfect business sense by Locutus · · Score: 1

      Good point. It wouldn't be just a matter of popping in a new CPU. The support chip vendors would also have to be brought in and it's not likely that all current Dell chip vendors also product AMD compatible chips.

      But keep this quite, we don't want Intel to know this. Otherwise, these annual stories of Dell using/not-using AMD CPUs would stop. ;-/

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    39. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      No, I'm not the same AC, and no I couldn't give a shit about both Intel or AMD.

      Don't you understand that it's easier for Dell to get both the chipset and the CPU from the same place given that they are both guarenteed to work well together, and it's easier to deal with one supplier for two of the most expensive components of the computer (not including the gfx card)?

      Unless you're talking about quality (and this is Dell, so you aren't), it's easier to have as few suppliers as possible. Also, Intel have more manufacturing capabilities than AMD.

    40. Re:Makes perfect business sense by Botia · · Score: 1
      Remember, Dell's main market is not geeks (who will build their computer from scratch anyway), it is the mass market.

      The mass market for servers is probably a little more geekish than that for home based PC's. As someone who decides what servers we use, I prefer AMD based machines for obvious reasons. What's not so clear to everyone is that it is beneficial for a company to stick with one supplier to minimize costs in support, etc.

      If Dell were to offer AMD based servers, I would be all over it. As it is I struggle with switching from Dell to CDW or some other supplier simply to get a better AMD based solution. That would mean I now need to deal with at least two companies for computer support and purchases. I'm sure Dell has to make a similar decision with Intel/AMD

    41. Re:Makes perfect business sense by Otter · · Score: 1
      This is the Least insightfull comment.

      First of all, even if I'm wrong, I could hardly be less insightful than this guy.

      Second, Dell doesn't just say "OK, we'll put a couple of models on our site and you make us some chips and eventually things will stabilize at price and production levels that work for both of us." They're only going to do it with a serious commitment from AMD, and even a minority role with Dell is going to transform the way AMD operates, making it a lot harder and much less important to keep catering to the hobbyists the way they have in recent years.

      That Econ 101 theory only goes so far in the real world...

    42. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      Remember, Dell's main market is not geeks (who will build their computer from scratch anyway)

      very good point here, something /.ers need to remember: WE are not the market.

      that said, I've been considering retiring my homebrew AMD-XP2800 based debian system for an apple G5 soon (prolly running debian)...

    43. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      What do you have to backup that going with AMD CPU would be better? As mentioned It isn't that AMD is specialized only doing Microprocessers since 40% of their business is flash memory.
      Here are the things working against it:
      1) Timing - it's more difficult to coordinate two (or more) companies so that parts arrive at the same time. This is very important to maintain low inventories
      2) Manpower - The more companies you work with the more people it requires to handle them
      3) Technology compatibility - falls under supply management as it affects sourcing strategy
      4) Quality/business systems - increases resource requirements, as each company handles things a little differently. May require training or purchase of new software to handle billing, or tracking quality parameters
      5) Leverage - as mentioned before, if a company isn't delivering motherboards, you can hurt them on their CPU business
      6) Corporate health - AMD isn't going to go away but it's financial position isn't one that would allow it to quickly expand if there is a surge in demand

    44. Re:Makes perfect business sense by killjoe · · Score: 1

      "Most of Dell's customers don't care whats inside anyway"

      Most? Presuming you are right, is it smart for Dell to tell the rest of their customers to go fuck themselves?

      Imagine if you had a store and you told 1/10th of your customers to go to the competition. How dumb is that?

      --
      evil is as evil does
    45. Re:Makes perfect business sense by Detritus · · Score: 1

      Thank you for proving my point. I say I want "better". You say it's "faster" and "cheaper".

      --
      Mea navis aericumbens anguillis abundat
    46. Re:Makes perfect business sense by ultranova · · Score: 1

      I say I want "better". You say it's "faster" and "cheaper".

      In CPU's, "goodness" = speed / price. AFAIK none of the currently sold CPUs have problems with stability, so .

      Besides, wasn't it an Intel, and not AMD, CPU which had problems with simple FDIV instruction ?

      In any case, if you want stability over speed, go and get old machines. The highest quality computer I've ever had is my old 8088 (or 8086, can't remember which) Dava Ericsson, which is still in perfect working order, doesn't make any noise whatsoever, and even the floppy disks are still intact bit-by-bit after being stored in an unheated room with the computer for ten years near the arctic circle (with temperatures ranging from +30 to -30 degree Celsius). And yes, the computer has been used every now and then during this time.

      In all these years, the only thing that has ever managed to crash the computer was a BASIC program I made especially for this purpose, which wrote random values to random memory adresses. Even then the computer usually stayed usable afte the program had crashed.

      Now that I call a quality workmanship :).

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    47. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      Yes.
      And your mamma too.
      And your dog if you have one.

    48. Re:Makes perfect business sense by Anonymous Coward · · Score: 0

      >> This is STRICTLY POLITICAL

      Wrong. Its strictly business. Go check earnings for the last few quarters. Intel and Dell a kicking Ass. AMD is barely profitable.

      >> The day Dell offers AMD processors, Intel market shares will be cut significantly

      Wrong again.
      1.
      It is the day DELL will not longer get a complete platform from a single vendor. Its not just the processor. Its the whole platform.
      2.
      It is the day AMD needs to double there capacity.
      3.
      It is also the day AMD needs to improve quality (all dimms full stability issues on pre-Venice cores).

  7. Seems silly by Anonymous Coward · · Score: 1, Interesting

    Dell seems to be inflexible. Why not pick the performance leader?

    1. Re:Seems silly by Anonymous Coward · · Score: 1, Informative

      Because Dell is about selling the most boxes, not about performance?

      Dell = intel = Microsoft (they show you big numbers, nothing else)

    2. Re:Seems silly by globalar · · Score: 1

      Technical performance does not mean profitability.

      Flexibility is partly perception. To a non-technical person (i.e. most shareholders), it is almost entirely superficial in terms of techonology (ex. Mhz) and mostly focused on a firm's market position, product-line up, P/E, etc. In other words, technical figures are secondary to profit figures hands down.

      Dell is interested in profit. Performance, customer satisfaction, and quality are all seconds to this. Arguably, a mass distributer of desktops cannot hold huge market share and make a profit without meeting the bare minimum of what buyers want and little else. As long as Intel serves this role, there is no incentive to pull away from a business partnership.

      Linked to this is also what shareholders think. Intel is still a huge name outside the tech sector. This has very strong influence. MBA textbooks and generic computer courses often cite Intel chip brands by name (the Pentium brand is probably much better known than the Athlon brand). As long as Dell's CEO pays lip service to considering alternatives, some shareholders will be satisfied that Dell's relationship with Intel strengthens the firm overall - by brand and by "quality." And of course, share price does not necessarily reflect technical merits at all.

      Besides, what are percieved as "good" business contracts beat quality almost all the time in almost every industry.

  8. Because by Anonymous+Custard · · Score: 5, Insightful

    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    Because Dell looked at the numbers and determined that the exclusively-Intel price discount that Dell gets is more valuable than the potential revenue they'd get by offering AMD.

    1. Re:Because by Maestro4k · · Score: 1, Interesting
      Because Dell looked at the numbers and determined that the exclusively-Intel price discount that Dell gets is more valuable than the potential revenue they'd get by offering AMD.
      • I'm sure this is true, and in the past sticking to Intel has served Dell well. However Intel's been stumbling recently, for the first time we're starting to see AMD not only catch up, but pass Intel in some areas, and Intel play follow the leader to AMD. I'm not sure sticking to Intel only at this point, even with the massive discounts I'm sure they're getting, is a terribly wise move. If Intel stumbles a few more times, the market may leave them behind, and Dell with them.
      • I know if I owned stock in Dell that I'd be a bit concerned.

  9. Intel Paper-Launch(TM) by Anonymous Coward · · Score: 4, Interesting

    Intel is paper-launching it's "desktop" Dual Core CPUs today ($1000+ desktop CPUs... Mmmm..) Meanwhile, AMD has supplied IBM, HP, etc with Dual Core CPUs for their server lines, which you can order today and receive within a few weeks.

    This generation goes to AMD, pure and simple. The Opterons are going to swallow the Intel systems in performance whole. Maybe even price in some configurations.

    1. Re:Intel Paper-Launch(TM) by William-Ely · · Score: 1

      I think it's silly for Intel to launch this chip now. I'm sure that the chip will kick ass at encoding video and it will make a good stand-in for the Xeon in the single/dual chip server market but that's about all it will be good for until more SMP enabled apps come out for the desktop. AMD is marketing to the right people in this case by giving the server market a chip that will work well in a multi-cpu environment.

      --
      Mod me down with all of your hatred, and your journey towards the dark side will be complete!
    2. Re:Intel Paper-Launch(TM) by Anonymous Coward · · Score: 0

      +4 interesting ? What? You can order one from Dell right now and get it this week.

  10. No compete with Intel by Anonymous Coward · · Score: 0

    You know Dell has signed some deal with Intel where if they only sell intel they get cheaper chips. Dell would not pass up $$$ otherwise.

    1. Agree to sell only intel chips.
    2. Get very cheap chips
    3. Profit!!

  11. Sub-$200? by bardothodal · · Score: 3, Interesting

    If Dell used AMD , they probably could offer sub-200 computers because of their purchase power.

    --
    No matter where you go , there you are.
    1. Re:Sub-$200? by Paladin128 · · Score: 1

      Not true... AMD isn't that much cheaper any more. They'er just faster for most tasks (media encoding excluded) than Intel at a given price point, and offer more features.

      Also, keep in mind, Dell will not be selling machines that cheap any time soon, even if the unit cost per machine was like $150. Why? Service. On systems sub-$500, support, assembly, sales, etc. becomes a notable overhead, and can cost nearly as much as the hardware itself.

      Don't expect Dell to sell sub-$300 machines in the next decade unless they're absurdly cheap diskless thin clients.

      --
      Lex orandi, lex credendi.
    2. Re:Sub-$200? by bcattwoo · · Score: 1
      Don't expect Dell to sell sub-$300 machines in the next decade unless they're absurdly cheap diskless thin clients.

      Right now you can get a no-frills, bottom-of-the-line Dimension 2400 for $298 with 17" monitor and free printer. Without the monitor it's just $258. Granted it's during a "special" sale but when don't they have some kind of sale going on?

    3. Re:Sub-$200? by bardothodal · · Score: 1

      Who need support when the computers are replacable? There is no Indian tech suport for a 27 inch TV and there shouldn't be with a sub-200 PC. I can build a sub-200 PC myself till you throw in the monitor and I'm waaaayyy up the supply chain from Dell.

      --
      No matter where you go , there you are.
    4. Re:Sub-$200? by Paladin128 · · Score: 1

      The same people that expect a refund if they buy an watch for $5 and it craps out in a year... there aren't too many of them, but the few there are cost retail shops lots of money.

      And if you're building a $200 PC, it's likely short on RAM, and having a really, really shoddy motherboard and power supply. Dell doesn't buy top-quality stuff, but they also don't by used parts from Marty's Wild World of Computers and Pizza.

      --
      Lex orandi, lex credendi.
    5. Re:Sub-$200? by Anonymous Coward · · Score: 0

      ... and a bankrupt amd ...

  12. Business Choice by teiresias · · Score: 4, Insightful

    This means more business for HP, IBM and Sun Microsystems (if of course Businesses in the market for servers choose AMD).

    Dell has chosen to stick with Intel which isn't the worse choice. It means lost profits but it also means less support for two distinct chips.

    It is up to the above three companies to prove to Dell (and Intel) that AMD is a viable alternative by speaking with their dollars and buying Opteron servers

    --
    -Teiresias
    1. Re:Business Choice by Otter · · Score: 4, Insightful
      Also, people here tend to assume that there's only one acceptable answer to any business question. (Partly becuase they turn everything into An Epic Struggle Between Good And Evil, partly out of simple economic illiteracy.)

      There is no reason why there can't be a viable, profitable market for AMD-based servers and for it simultaneously not to be in Dell's interest to pursue it. There's room for both Dell and Sun (and Alienware and white box vendors) to coexist, just like, believe it or not, it's possible for both Americans and Indians to have jobs.

    2. Re:Business Choice by mzwaterski · · Score: 1

      I think you meant lost sales, not lost profit. They lose sales but also don't incur other costs of support and other associated issues. Thus, one would assume that they predict that their profit would be maximized by not selling AMD and sticking only with Intel.

  13. It would not be good for Dell's bottom line by Theovon · · Score: 5, Insightful

    If Dell decided to use Intel and AMD processors, they would have to dedicate resources to another product line. It's likely that for all their different models, Dell has a very limited number of motherboards and other such pieces of hardware. If they were to adopt AMD, they would have to dedicate development and support resources to a whole other set of product lines. It's just not worth it. They have their designs that work, they have their production lines in place, and they have their customer service set up. Adding AMD just makes things doubly complicated and eats into their profit margins. There is a huge barrier to adoption that they are just not going to be able to justify, no matter what the "demand" seems to be. People think AMD boxes would be cheaper, but for Dell to support them, they would not be.

    1. Re:It would not be good for Dell's bottom line by iggymanz · · Score: 2, Insightful

      this is the way very conservative business people talk as they set themselves up to lose to their competitors.

    2. Re:It would not be good for Dell's bottom line by Theovon · · Score: 3, Insightful

      And people who don't think about what new developments will cost them risk their entire business. I'm not saying I'm happy that Dell doesn't offer AMD chips. I'm saying that, based on what I've had to learn about business, I would say that it falls right in line with what I would suggest if I were Dell. Dell runs their business on low-profit-margin computers. More than a few customer support calls from you, and they haven't made any money from your purchase. That's how this sort of business works. It's very tightly controlled--manufacturers of commodity equipment have to make sure they make a profit while pricing low enough to beat their competitors. It's very difficult to do this.

    3. Re:It would not be good for Dell's bottom line by gowen · · Score: 1
      very conservative business people talk as they set themselves up to lose to their competitors
      Sorry, but it's just a myth that conservative businessmen always lose out to the adventurous. It just seems like that sometimes because the adventurous businessman
      a) Makes a better news story
      b) Often likes to blow his own trumpet about success.

      Besides, "Entrenched firm kills startup" is not news. "Startup kills entrenched firm", that's news.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    4. Re:It would not be good for Dell's bottom line by Aphrika · · Score: 3, Insightful

      Yes, although with Dell, sticking to their guns will ultimately keep their costs down.

      The reason is the way Dell do business. They have very little inventory, and an incredibly streamlined build process. Adding an additional CPU to the mix means that it would need to be rolled out across a number of servers, meaning more components, more suppliers, more support and more staff. In the end, people buy from Dell because they're Dell, not because they sell Opterons. So the net effect here is that by competing against another 3 manufacturers in Opteron territory, they're making the choices harder for their own customers who want Dell and don't give a monkey about what's in it.

      I can agree that product range is a great idea, but that's the key to confusion and lack of product identity rather than choice. I came across a company recently that sold 30 models of laptop, 44 mono laser printers and 41 types of colour inkjet. Some of those products were competing against each other and certainly didn't have time to research it so I didn't buy.

      That company was HP, and I certainly think some conservative business talk could help them out right now.

    5. Re:It would not be good for Dell's bottom line by truesaer · · Score: 3, Interesting

      You don't seem to understand that we're talking servers here. Those are not Dell's razor thin margin products, and they're already all very specialized. Adding AMD chips wouldn't be a big deal in the server space, IMO. The reality is that Intel pays Dell not to do it. Understandable that Dell then doesn't, but it isn't an issue of infrastructure or technology.

    6. Re:It would not be good for Dell's bottom line by Anonymous Coward · · Score: 0

      This of course explains why Gateway and HP (who do offer AMD-based systems) are going under. Right?

    7. Re:It would not be good for Dell's bottom line by Anonymous Coward · · Score: 0

      They have very little inventory, and an incredibly streamlined build process.

      And this is why Dell is going to bite the big one as energy costs, particularly transportation, rise steadily as we continue to experience the effects of Peak Oil.

      How clever is it going to be to keep everyone dancing so your warehouses never have more than a week of components? All that dancing is going to cost more and more...

    8. Re:It would not be good for Dell's bottom line by Jeffrey+Baker · · Score: 1

      Dell already dedicates design and manufacturing resources to building Itanium servers for a vanishingly small market. Calling up Flextronics and telling them to slap Dell badges on some of that Opteron product they ship would cost them comparatively little. And it could fill in a hole in their product line where they currently lack 8-way servers.

    9. Re:It would not be good for Dell's bottom line by Jeffrey+Baker · · Score: 1

      One week of inventory would be a disaster for Dell. In 2001 they reduced their inventory levels to 7 hours, and their target for 2005 is, it has been reported, 4 hours.

  14. History: Failure to learn, doomed to repeat by Dark+Paladin · · Score: 4, Interesting

    Didn't something like this happen with IBM?

    The i386 chip came out, it was faster, but IBM decided not to move right away - after all, who needed all of that extra speed? The i286 was fine!

    If memory serves me right, I believe that Compaq came out within seconds telling anyone who would listen that they had i386 processors now - and made it their policy to always support the latest and fastest chips.

    I wonder if this will hurt Dell at all. Odds are, with the enterprise vendors, not too much - but all it takes is a little mistake to give your competitors a chance to catch up. And as slim as margins on PCs are, I'm not Dell can afford to slip up in a situation like this.

  15. Not to flame by Kipsaysso · · Score: 5, Insightful

    But if you are buying a Dell PC then you probably do not care to horribly much about the microseconds that AMD can buy in you in comparison to the Intel chip.

    Which isn't to say your 12 year old doesn't, but that is besides the point.

    --
    This is another way of starting a sig with this and ending it with that.
    1. Re:Not to flame by Anonymous Coward · · Score: 2, Informative

      Fallacy: Dell only sells cheap bottom-of-the-barrel boxen to people who don't know anything about computers.

      Fact: Dell is a huge supplier of servers for small-office and enterprise use.

    2. Re:Not to flame by bloodredsun · · Score: 2, Interesting

      You're absolutely correct. For a PC you don't care...but for a server you damn well do care, and this is where AMD have made the smart move by hitting the more niche market of servers first. I feel that they will sew up this area first and then take this momentum into the desktop.

      AMD are also crippled on the desktop by MS's inability to produce a 64 bit OS. People feel comfortable with microsoft OS's and an OS upgrade is always a good driver to upgrade.

      Let's face it, if Longhorn came out at the same time as Opteron, AMD would have more than double the market share they currently have.

    3. Re:Not to flame by Lonewolf666 · · Score: 1

      Not in a desktop that runs mostly Office. Besides, few games can use SMP yet.
      But in a server that has to handle multiple users, things might look different. I think AMD's choice to go for the server market first with their dual cores was a smart one.

      --
      C - the footgun of programming languages
    4. Re:Not to flame by badfish99 · · Score: 2, Insightful

      Your "fact" doesn't disprove your "fallacy". Since when did the people who know anything about computers get to make the purchasing decisions? That's the job of the ignorant managers!

    5. Re:Not to flame by scotch · · Score: 1
      Fallacy: "boxen" is the plural of "box".

      Fact: "boxes" is the correct spelling.

      --
      XML causes global warming.
    6. Re:Not to flame by NetNifty · · Score: 1

      "AMD are also crippled on the desktop by MS's inability to produce a 64 bit OS. People feel comfortable with microsoft OS's and an OS upgrade is always a good driver to upgrade."

      MS does have a 64-bit OS, in fact it went gold recently. Have RC2 of it running on my AMD64 machine at home (at college at the moment, incidently on a Dell machine) and it works fine. Only problem I have with it is lack of drivers at the moment (most critical stuff has drivers, like gfx card, sound, on board LAN etc, but it's still lacking in printer drivers, but that's down to the manufacturer of the printers, not MS (although I've forced my Canon IP2000 to work with BJC-8000 drivers which came with 64 bit windows and it works fine)).

    7. Re:Not to flame by Jeffrey+Baker · · Score: 1

      Microsoft have had a 64-bit operating system for almost 12 years. It's called "Windows NT" and the most recent revision was 4.0, Service Pack 6a. It runs on the Alpha CPU.

  16. Just dont' buy a Dell. by intheory · · Score: 2, Interesting

    Perhaps Dell doesn't think consumers will purchase computers that don't have "the Intel Inside"®. It's not just about price/performance, but about eroding market share if they switch products and consumers don't "get it." And, as the article hints at, as long as Dell can whip Intel into price concessions by playing the "maybe we'll go with AMD" game, there's no real economic gain for Dell to switch to AMD.

    Unless, that is, the consumer PC market sees a marked demand for AMD-based systems. Especially if a significant Dell competitor (is there one?) starts to meet that demand with AMD systems. I just don't see another consumer PC maker with the type of market share necessary to force Dell into that position.

  17. Dell's customers not asking? by mindaktiviti · · Score: 5, Insightful

    Could it be that Dell's customers are not asking for AMD? Maybe performance isn't a big issue for checking your email and typing out that King Lear essay?

    I think the disadvantage here is that Dell sometimes supplies companies with computers and they're the ones without a big choice. Home users tend to pick dell because it's the easy thing to do.

    1. Re:Dell's customers not asking? by webwalker · · Score: 3, Interesting

      Dell's customers (esp corp desktop) are not asking for AMD, they're screaming for it. The combination of the cooler running, lower power consumption and performance all in one box makes for a very desireable combo when you're trying to hold down the cost of running hundreds or thousands of desktop systems, but the system cost, as well as the power and cooling cost.

      I built a 150 node AMD cluster last year of the IBM 326s. This sucka really hauls the mail. Now I'm going to do a simple BIOS flash to all of the nodes and replace the CPUs with dual cores. I expect the processing capacity to cause micro-tears in space-time. Just don't stand too close when we fire it up. :^)

      --
      flames > dev/null
    2. Re:Dell's customers not asking? by mindaktiviti · · Score: 1

      So what the hell, why isn't anyone stepping up to the plate and offering what people are asking for? I'm not a dell user or in a corporate environment at the moment (still @ school), so I don't really understand why another company can't fill the void. Is it ONLY because PHBs want Dell? Or does Dell offer something extra besides computers that I'm not aware of? Can't a fortune 500 head of purchasing dude ask for amd computers? It's not like this is a telecommunications company who has infrastructure...what am I missing here?

    3. Re:Dell's customers not asking? by eddy · · Score: 1

      >Could it be that Dell's customers are not asking for AMD?

      Well, why the hell should they ask Dell? I already know Dell doesn't sell AMD servers. Why should I waste time contacting them when I can just go directly to IBM or HP and get what I want, and not have to suffer the inhumanity of some sales-droid trying to convince me that I don't really know what I need, and maybe if I just took a look at some silly b0rken Xeon benchmarks I'd change my mind And See The Light That Is Intel?

      Sheesh.

      --
      Belief is the currency of delusion.
    4. Re:Dell's customers not asking? by mindaktiviti · · Score: 1

      Exactly. :) Nothing really to discuss here. "Business makes business decisions. More news at 11."

    5. Re:Dell's customers not asking? by Grishnakh · · Score: 1

      What you're missing is that many companies are brain-dead in their purchasing decisions. For some odd reason, they like to pick certain "preferred" suppliers, and only buy from them. Many, many companies have chosen Dell as their computer supplier, so if Dell doesn't offer it, they don't buy it.

      As others have pointed out, selling to Dell may not actually be in AMD's best interest, because 1) they can't produce enough volume, and 2) Dell's demands for JIT delivery and ultra-low pricing may be too much to bother with. For now, AMD is probably better off sticking with other companies.

      And hopefully, this will work out in the marketplace. As far as I'm concerned, any company that settles on one supplier and totally ignores all others is making a stupid decision. Smarter companies will be more flexible, and will buy dual-core Opteron servers from those companies which sell them, abandoning Dell in the process.

    6. Re:Dell's customers not asking? by orderb13 · · Score: 1

      Since I work for a Fortune 500 that gets shipped pallets of computers on almost a weekly basis, let me fill you in. 1) The people making the purchasing decisions generally are clueless and go with the path of least resistance. IE if you have a contract with Dell it is much easier to just keep that contract. 2) Dell does a pretty damn good job on their corp support. 3) The people making the purchasing decisions don't have a clue. They ALL know Intel. Of course if they bothered to ask their IT dept they might get some good input, but even then not neccessarily. A depressing number of "IT" people have no clue either. 4) Kickbacks. I'm not saying that my company takes kickbacks, but doubt not that those factor into some people's decisions.

    7. Re:Dell's customers not asking? by dreamchaser · · Score: 1

      I work for a fairly large (100,000 worldwide seats) Dell customer, and have consulted for many others. None of them are screaming for AMD. I wish they were for many reasons, not the least of which my personal preference, but it just ain't so.

  18. Does Dell really need AMD by Anonymous Coward · · Score: 5, Insightful
    HP, IBM and Sun Microsystems have all announced that they are going to release servers based on the new AMD chip.

    Dell has never offered AMD. Yet they have grown to be the largest PC company in the world. HP and Compaq can combine and Dell still outperforms them. IBM decides to sell off their PC division. Sun is fighting for its life.

    I'm a big fan of AMD, but the "everybody else is doing it" argument has always been a stupid one. It is more stupid when "everybody else", even combined, have withered against the "not everybody else" competition.

    1. Re:Does Dell really need AMD by meestaplu · · Score: 2, Insightful

      HP and Compaq can combine and Dell still outperforms them.

      I'm fairly sure they already have.

    2. Re:Does Dell really need AMD by NaruVonWilkins · · Score: 1

      And that's called an illegal business practice. When your company, through an anticompetitive business agreement, puts other companies out of business, your company should be shot down by the SEC. Why has nobody filed suit?

    3. Re:Does Dell really need AMD by nabil_IQ · · Score: 1

      So yeah, let's sue Dell for being smart ? for follwoing sound business practice ? what are the basis of your law suit ? your argument is flawed on many levels.

      --

      Won't somebody please think of the Karma!
    4. Re:Does Dell really need AMD by NaruVonWilkins · · Score: 1

      You have to be kidding. There are laws against exclusionary pricing.

    5. Re:Does Dell really need AMD by nabil_IQ · · Score: 1

      so you'r saying that your excluded (can't use a Dell) because Dell is using only Intel products and thus making Dell more expensive ?

      You don't have to use Dell, there are many of alternatives.

      it's up to Dell to use whatever the heck they want to use, they are not monoplizing a market, they have a sort of partnership/deal with Intel, and last time I checked, having such deals wasn't a crime.

      I still don't see any base for a law suit.

      It's funny when people who complain about the US justice system allow for anyone to sue pretty much anyone else for virtually no reason actully go ahead and throw in the "we have to sue" mumbo jumbo all over the place.

      --

      Won't somebody please think of the Karma!
  19. Dell is afraid... by xeon4life · · Score: 5, Insightful

    Verily, I hear the propaganda spewing from the mouths of the less computer savvy: Somehow they've been brainwashed through the years, I assume by Intel's Blue Men.

    "B-b-but, it's Pentium 4 EXTREME Edition with HT Technology!!1one"

    "B-b-but, Intel's better for gaming!"

    "B-b-but, If it's not Intel Inside(tm), then it's not worth a damn!"

    "B-b-but, Is Windows XP even compatible with AMD?"

    --
    Real programmers can write assembly code in any language. -- Larry Wall
    1. Re:Dell is afraid... by Anonymous Coward · · Score: 0
      "B-b-but, Is Windows XP even compatible with AMD?"

      Yes, but only with the AthlonXP

    2. Re:Dell is afraid... by Anonymous Coward · · Score: 0

      You are way, way, way emotionally overinvested in AMD...

    3. Re:Dell is afraid... by _randy_64 · · Score: 2, Insightful

      This from a man who calls himself "xeon4life"?

      Hmmmmmm.....

      --
      I mod down all the "free iPod"-sig losers.
  20. Of course. by cnelzie · · Score: 4, Interesting

    Why is this news? Dell using AMD is just as possible as MS embracing Open Source methodologies and freely giving away all of their sourcecode.

    Both are a possibility, but until either company is losing significant marketshare by staying the course they have traveled for so long... It won't happen.

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
    1. Re:Of course. by Chris+Burke · · Score: 1

      Exactly. If we had a "Dell still Intel only" every time a rumor of Dell using AMD turned out to be just Dell playing wth Intel for pricing concessions, people around here would have screamed themselves hoarse crying "Dupe!" before we ever saw the opposite "Dell embraces AMD" story.

      --

      The enemies of Democracy are
    2. Re:Of course. by WillAffleckUW · · Score: 1

      Why is this news? Dell using AMD is just as possible as MS embracing Open Source methodologies and freely giving away all of their sourcecode.

      From your keyboard to God's input devices.

      Both are a possibility, but until either company is losing significant marketshare by staying the course they have traveled for so long... It won't happen.

      So, is that why MSFT is spending a lot of money advertising Windows (just announced today)?

      --
      -- Tigger warning: This post may contain tiggers! --
  21. There are many other reasons to switch from dell by acherrington · · Score: 4, Informative

    We used dell hardware (windows enviornment) for 2 years, and switched right back to HP.

    The hard drives constantly crashed, raid never worked, and restoring from tape during production time was constant. Parts were never available, and the constant response from their help desk was "flash the bios" or "flash the firmware" when it pertained to nothing that was going on.

    At one point they were just sending us new servers for free to fix the broken ones. Note: Those new ones then broke constantly as well.

    I think there are plenty of other reasons to switch from dell than a lack of an AMD chip in a server.

    (note: I do like dell workstations and home PCs and laptops... just not their servers)

    --


    Victory is gained, not in knowing your opponents next move, but in preempting them.
  22. Too big to care? by Anonymous Coward · · Score: 0

    I guess when your company revenue for the past year was $49.2 billion Dell.com why bother to offer anything other than Intel? Especially when Intel wouldnt take too kindly to it. Plus who would want to get rid of those "wonderful" intel Integrated Graphics Devices....

  23. Paper Launch story at The Inquirer by Anonymous Coward · · Score: 2, Interesting

    TheInq on Intel Paper Launch

    What readers of the INQ know is that AMD has been shipping dual cores for months to customers, and they are in the field, and in use. AMD beat its own date by months, but have not been crowing about it. I called the usual suspects, and no one apart from a favoured few OEMs had [Intel Dual Cores] a few days before the launch. Some said that it was no big deal, they expect to sell a few EEs, others were a little more vocal saying that they hadn't even received engineering samples, much less had things to sell.

  24. Don't underestimate a company as big as Dell by the_mutha · · Score: 5, Insightful

    One thing you can all bet on. Dell does its numbers. If it didn't, it wouldn't be where it is now.

    In the end it ALWAYS comes down to numbers. Intel probably gives Dell quite a discount for having Dell's exclusivety. Most corporate customers don't mind the performance difference, since they will never get fired for buying Intel... on the contrary, in the corporate / server world, Intel has a great reputation.

    The press fanfare generated by such announcements probably is beneficial to Dell. Remember, (almost) any publicity is good publicity. Everyone that read this thread now remembered Dell exists :)

    Don't worry, one day they probably will conclude its more profitable to also sell AMD - probably when AMD manages to give them a nice discount too :)

    1. Re:Don't underestimate a company as big as Dell by Tim+C · · Score: 2, Informative

      Most corporate customers don't mind the performance difference, since they will never get fired for buying Intel... on the contrary, in the corporate / server world, Intel has a great reputation.

      I'd like to bet that a fair chunk of machines bought for corporate use are going to be used as desktops. For the vast majority of them, there *is* no noticeable performance difference; neither chip is going to get that report written any quicker than the other.

      Sure, I do server-side web-app development, and I'll take all the power and RAM you can give me, but I realise that I'm by no means a typical corporate user.

  25. Listen to me Dell..... by Anonymous Coward · · Score: 0

    Look you guys, our university has gone through the server ranks: Netware on Compaq, Netware on Netframe(ug), Windows on Compaq, Windows on Dell. I can see approx 60 servers in racks in our server room. We can save money by using higher performance AMD dual core (since we may need fewer high end servers), We will, you will have lost, and joined the ranks of Compaq on our campus.

    Then, just like Compaq, our desktop purchases go to the same company that sells servers and suddenly, it's two million bucks a year.

    Make Sense?

  26. Simple by tomstdenis · · Score: 0

    M O N O P O L Y BUIS-NESS!

    They sell Intel only for the same reason they're a Windows only shop [well for the majority]. They're gonna milk the "wintel" success to the very last drop if it takes a decade or two to get there...

    Which, interestingly enough, is why you shouldn't buy dell machines [or gateway, or compaq or ...].

    Walk into a local retail shop, design your own computer from the ground up and get what you *actually* want not just *what the cheapest thing Dell will hawk on ya* thing is.

    Sure I paid more than 399$ for my machine... I also got a workstation that is efficient and lets me do my work (and play games) ... oh and it doesn't churn through 250W constantly and even at full load [where it's much faster than the average Intel offering] it consumes less power makes less heat, etc...

    Tom

    --
    Someday, I'll have a real sig.
    1. Re:Simple by Timesprout · · Score: 2, Insightful

      Only on slashdot could someone proclaim "M O N O P O L Y BUIS-NESS!" and 3 sentences later say you can walk into a local retailer and purchase a cheap, customized version of this supposedly monopolized resource.

      --
      Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
      What truth?
      There is no dupe
    2. Re:Simple by tomstdenis · · Score: 2, Insightful

      I run what I want, not what they want to sell me. e.g. an AMD64. ... the P4 I recently bought was because "facing reality" means using the same platform your customers will.

      Personally the P4 bothers me. It takes a wack of power and it's so f'ing slow by comparison...

      Tom

      --
      Someday, I'll have a real sig.
    3. Re:Simple by necrofluxneo · · Score: 0

      Where does anyone claim that Dell has a monopoly, let alone with the type of fervor your random spacing and misspellings seem to indicate? The word is used but never to actually make such a claim. Only on Slashdot will you see people rant about rants that were never made... Forget RTFA - RTFCs!

    4. Re:Simple by Tassach · · Score: 1
      Walk into a local retail shop, design your own computer from the ground up and get what you *actually* want not just *what the cheapest thing Dell will hawk on ya* thing is.
      One-off custom builds are fine for enthusiast machines or a small business which only needs a half-dozen servers. It would be a support nightmare to try that approach when you're ordering a batch of 500 desktop machines or building out a server farm.
      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
  27. In Other News by CleverNickedName · · Score: 5, Funny

    Dell Computers has no plans to offer the new dual-core AMD Opteron

    Also in the news:
    - Ford has no plans to offer the new Honda engine.
    - Suse has no plans to offer the new SP2 patch.
    - Cadbury's Roses has no plans to offer the new Quality Street fillings.

    --


    Unfortunately, I am not Wil Wheaton
    1. Re:In Other News by Anonymous Coward · · Score: 0

      >>Ford has no plans to offer the new Honda engine

      That's because GM buys them all and puts them in their Saturn Vue.

    2. Re:In Other News by Anonymous Coward · · Score: 0

      http://4wheeldrive.about.com/b/a/072284.htm

      "Toyota/Ford Hybrid Technology Agreement
      Toyota is granting U.S. carmaker Ford a license to use the Japanese company's patented technology for environmentally friendly hybrid cars for an undisclosed sum. In a joint statement, the companies said that Ford Motor Co. will be licensed to use Toyota Motor Corp.'s hybrid technology in a system it is developing, which is already subject to more than 100 hybrid technology patents."

    3. Re:In Other News by mrscorpio · · Score: 1

      That'd be a great analogy, if Dell manufactured processors. However, they don't. They buy them from Intel.

    4. Re:In Other News by Anonymous Coward · · Score: 0

      Yup, but I fancied a bit of karma whoring.

  28. To answer your question... by stlhawkeye · · Score: 5, Insightful
    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    Any number of reasons come to mind, all pulled from my posterier based on what little I know about Dell's business model and relationship with Intel, but try any of these on:

    1. Dell has a current contract with Intel dictating that only Intel chips can be shipped in their machines
    2. Intel offers a significant price cut on their chips so long as Dell doesn't offer any competing chips
    3. Various aspects of the other chips (heat generation, physical dimensions, whatever) make it impractical for use on Dell's boards
    4. Setting up production lines, testing procedures, quality control, etc, for a new brand of chip is prohibitively expensive
    5. Custom choice is irrelevent when you're still making profits; clearly, Dell's customer base largely doesn't care, and the risk of losing them is minimal. Most likely, the kind of user that really cares about performance isn't buying a stock Dell.

    It could be any combination of the above or something else entirely. Maybe Dell is just making a horrible business decision, but I'm guessing that they've run the numbers and decided that its in their best interests to stay the course. Decisions that seem to be perplexing to us almost boil down to money. Their financial analysts have convinced management that the company is best served this way.

    --
    "I have never won a debate with an ignorant person." -Ali ibn Abi Talib
    1. Re:To answer your question... by Anonymous Coward · · Score: 1, Informative

      Another possibility is that Dell is just waiting. We have our Dell reps in here almost every month, and they are pretty open about Dell not being an innovator. They typically let somebody else be the pioneer ("pioneers get most of the arrows"), and they come in later, mass-produce, and undercut everybody on price.

      Not trying to flame anybody, as this has been told to me numerous times by Dell reps. Seems to be true in a lot of cases.

    2. Re:To answer your question... by Anonymous Coward · · Score: 0

      no.s 1 and 2 are correct, as for 3,4 and five, not really, the Dell manufacuring plants are very efficient, Intel make the boards as well as the chips so presumably Dell would just buy in boards for the Amd chips if they switched. The changeover would involve relatively minor alterations to their cases. Dell customers do want Amd, I know this because I was a Dell salesman - not all of them certainly but there is a growing call for it. But as others have pointed out, only a change in the bottom line will cause a change in Dell's thinking.

    3. Re:To answer your question... by Anonymous Coward · · Score: 0

      I'm pretty sure that #2 is illegal.

    4. Re:To answer your question... by Anonymous Coward · · Score: 0

      It must be the Intel pricing factor, the same manufacturing plants that make Dell's Intel based latops area also offering AMD based laptops. Dell just sends design specs to the manufacturer and the laptops are built. From their perspective, they could offer AMD latops pretty quickly if they wanted to. Compal, Quanta and co are already able to produce them. That doesn't count for Servers or desktops, but there is no reason other then Intels price concessions for why Dell don't offer AMD64 based desknotes. I own an Inspiron 5150 now, but just sold and installed 4 AMD64 3700 17inch TFT Pioneer (australia) laptops and I have to say I fell in love with these things, ATI 9700 256MB video, 1gig ram, as cheap as the dells and you get extra's like a numeric keypad. Oh and they are blasingly fast too. Not only that, but they are smaller in size as Dells i9200.

      After using one for a while, I didn't want to give it back.

      Just my take, but there is no physical reason why Dell couldn't offer AMD laptops, they just choose to for reasons we can all guess.

      rgds

      Franki

    5. Re:To answer your question... by bardothodal · · Score: 1

      #2 is definately illegal.

      --
      No matter where you go , there you are.
    6. Re:To answer your question... by NaruVonWilkins · · Score: 1

      Not only is #2 illegal, I just called in to the FTC to confirm it, and they want to talk to me more about it because I'm in the range of the THREE HUNDREDTH (more or less) person who's called to tip them off, and the guy who called me back says that's enough for an investigation.

  29. Maybe the time isn't right for an alternative! by Lemming+Mark · · Score: 2, Insightful
    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    Right or wrong, markets have inertia. If there isn't enough demand for AMD chips from Dells' huge corporate customers then it makes little business sense to expend effort on providing them. Unfortunately, the technology isn't the only factor here. When sufficient demand exists, expect Dell to get rather more keen on AMD products.

    The other factor is AMD's manufacturing capacity. I imagine Dell would be wary about going for AMD if they had concerns about this.

  30. Dell's not stupid... by dmayle · · Score: 4, Interesting

    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    Why not allow a hugely successful company figure out what's best for it's customers rather than assuming that they would want to please an AMD fanboy.

    It's a bit trollish, I know, but Dell isn't hurting. They're doing a great job, even without using AMD. Perhaps doubling the number of configurations would increase their stock on hand, and that would cost more money and cut down on profits. Perhaps it would add complexity to the orders, which might result in poorer customer service. Perhaps the number of customers on a given hardware platform would change, decreasing the amount of testing and QA they could perform per platform, resulting in a loss for customers and vendor alike.

    Why not accept the fact that there is more than just a one line blurb, and that maybe Dell actually knows what they're doing...

    1. Re:Dell's not stupid... by Deliveranc3 · · Score: 1

      But perhaps people will wake up to the fact that Intel is getting it's ass handed to it. (AMD superbowl ad?)

      If Dell get's caught with it's pants down it could lose a generation without negotiating with the key AMD chipset makers and be totally destroyed.

  31. Better performance? by 0kComputer · · Score: 1

    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does

    Better performance, hmmm, this statement kind of makes me think we have an AMD fanboy on our hands. I think we all know that those "perfomance tests" are inflated and really don't tell you much about how the processor is actually going to perform. Intel has HT while AMD has 64 bit addressing, both seem to do well under certain circumstances, but I wouldn't say one is clearly better than the other.

    --
    Top 10 Reasons To Procrastinate
    10.
    1. Re:Better performance? by 0kComputer · · Score: 1

      God dammit, here come the -1 redundant mods.

      --
      Top 10 Reasons To Procrastinate
      10.
  32. and their tech support... by LegendOfLink · · Score: 5, Interesting

    ...is still Indian only.

    Not to be a pessimist, but I've dealt with Dell Tech Support 23 times this past year, every time with India, and I had only 2 positive experiences.

    The company I work for has a lot of sales folks, who like to break laptops and all. So, I usually end up calling Dell for replacements (fulfill warranties and such) and guess what, I ALWAYS have to talk to Tech Support first. Every single time it's "reboot the machine". Come on! And good luck trying to let them know all you need is a replacement part, they just ask you a bevy of questions first and THEN transfer you when they can't understand you anymore.

    They should just automate the damn tech support, it's pretty much the same effect. Those folks cannot understand you, and you end up either with a dropped line or worse, a transfer to another tech support person. BAH!

    1. Re:and their tech support... by Anonymous Coward · · Score: 0

      My Dell laptops are in the crap heap.
      My older IBM laptops are working like new.

      BUT, by far, the best warranty support has been from FUJITSU!

      Yep, Fujitsu makes laptops. They are not as refined as the IBM's but the tech support and service shines above all else. Also the batteries seem to survive a great many more cycles.

    2. Re:and their tech support... by alleycat0 · · Score: 1

      If your worksite has at least two PC technicians, you are eligible to become Dell-certified...this buys you a direct line to support in the U.S., and allows you to bypass calls altogether to obtain warranty parts directly.

      --
      I am not a number - I am a free man!
    3. Re:and their tech support... by ad0gg · · Score: 2, Interesting

      Umm why are you buying your equipment through the consumer channel? Dell's business channel gives you access to US tech support and gives you the ability to negotiate prices on purchases which you can usually get them to throw in onsite warranty for a year or two.

      --

      Have you ever been to a turkish prison?

    4. Re:and their tech support... by LegendOfLink · · Score: 1

      I actually am using the business channel. But if what you're telling me is true, then why the hell am I not getting better support!?!

      I feelin' a little screwed here at the moment. Calling Dell now...

    5. Re:and their tech support... by Anonymous Coward · · Score: 0

      "I feelin' a little screwed here at the moment. Calling Dell now..."

      "Please reboot your service contract".

    6. Re:and their tech support... by kylegordon · · Score: 1

      Bizarre, cos every time I've dealt with Dell tech support it's been one of the guys in Ireland. I've always had a good experience with them. You don't say if you have a business account with them or not.

    7. Re:and their tech support... by hesiod · · Score: 1

      > You don't say if you have a business account with them or not.

      You call a different number based on your contract type. That's why they don't ask.

  33. flogging a dead horse by Anonymous Coward · · Score: 0

    this weeks decision by Dell is no different than the last week, or the week before, or the week before that.

    This isn't an article, it's a PING PONG for Dell and if they are ever going to use AMD CPU's or not.

  34. Maybe this has something to do with it? by Anonymous Coward · · Score: 1, Interesting

    This time the heat is coming from Japanese regulators, who ruled this morning that the chipmaker has been stifling competition in the region.

    Specifically, the six-page complaint says Intel, in at least one case, offered rebates or other funds on the condition that PC makers not work with any competing vendors, including longtime rival Advanced Micro Devices (NYSE: AMD). Another deal allegedly offered money to manufacturers in return for giving no more than 10% of their chip business to Intel competitors. The filing further claims that the practices have been ongoing since May 2002.

    For its part, Intel says its business practices are fair and lawful. But it also included a key hedge in a statement issued this morning. It says that the Japanese, in their ruling, didn't consider whether any of Intel's actions hurt consumers through higher prices or other fallout. This, however, is a bogus argument straight from the "end justifies the means" school of business.

    I mean, really, can't we assume that if Intel is engaging in unfair competition in Japan, at some point its competitors will be forced to conclude that operating in the region is a waste of money? What happens to consumers at that point? Do we just wait and find out? No, I don't think so.

    Consider what's already happened. According to industry researcher Gartner Group (NYSE: IT), AMD's PC market share has taken a dive from 22% in 2002 to 10% in 2004. Over the same period, Intel's operations in Japan increased from 7% to 9% of its global revenues. Even more interesting is that from 2001 to 2002, Intel's total revenue from Japan declined from 10% to 7%.

    Reporters need to keep asking Intel at every industry event whether Intel has a deal similar to what is alleged in Japan. They need to keep asking pointed questions in this area until Intel issues a similar filing with the SEC that explains away any anti-competitive deal they may have with Dell similar to what they filed in regard to the issues with Japan. Once Intel files that explanation to cover their asses, then reporters have something specific to hone in on.

    As long as the reporters keep asking the questions about any deal with Dell to not use AMD whether financially rewarding type of deal or specific avoid ala Sherman Anti-trust deal, Intel's legal department (or Dell's) will at some point decide it necessary to file an explanation, disclosure or some double talk with the SEC.

    That's when reporters can hone in on the disclosure and Intel/Dell for the kill.

    1. Re:Maybe this has something to do with it? by Anonymous Coward · · Score: 0

      "Unfair" competition usually translates to unintelligent, short-run-oriented competition. If Intel bribed OEMs to sell only Intel products, its competitors can more easily compete based on price in any market not affected by the bribes. It is essentially giving up on independent marketing, and relying on those whom it pays off to drive its sales.

      If they continue to do it, they will eventually reach the point where the companies that have been taking their bribes are in a position to demand larger sums, by threatening to switch to AMD. It is a fine technique for maintaining near-total market share, but now that AMD has won over some other large OEMs and a significant fraction of smaller customers, it will only become more painful for Intel. Dell, on the other hand, can't lose--it can get Intel chips cheaply, and still has to option to cut Intel loose if the payola dries up.

      If anything, the penalty for such "unfair competition" should be to require that Intel offer cash-for-exclusivity deals, and sell only to companies that sign them, until they have no customers left.

  35. In other news... by stretch0611 · · Score: 4, Funny
    Just after the surprise announcement that Dell won't do intel, Microsoft came out and announced that it has no plans to offer MS Office for Linux.

    These announcements have shocked the geek community so bad that highly intelligent virgins all over the world are committing suicide.

    --
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  36. Exclusive supplier agreements? by amichalo · · Score: 1

    I can think of one reason DELL may be willing to play keep away with AMD - an exclusive supplier agreement.

    It isn't illegal to have one and it may be a key into DELL's low costs. By negotiating large contracts with vendors from graphics card to CPUs they can get only such a price break, but if DELL, the world leader in desktop computing, agrees to use your computer widget exclusively, well that is worth another penny or two per thingamajig, which adds up to $M for DELL's net profits.

    Intel is savvy enough to get into this kind of pact with DELL. Here's a slighylt off topic story but it speaks to Intel's marketing wit.

    Back in the 80's a marketing study was done to see what IT names people thought of when they thought Personal Computers. The usual suspects were there of course, Microsoft, IBM, even Apple. But strangely absent was the one company who's hardware was arguable at the heart of ever IBM compatible PC in the 80's - Intel. No one knew of them and when customers don't even know who you are, you risk being replaced by competition.

    So Intel embarked on the "Intel Inside" campaign. They came up with the sticker that adorns just about every PC with an Intel processor as well as the doo-doo-doo tone we hear at the end of DELL, Gateway, HP, and other computer maker commercials.

    But how did they get manufacturers to add stickers and 3 seconds of their 30 second commerical on Intel? With Money! Intel offered to share the cost of TV ads, radio, and print if manufacturers would put the sticker on and have the logo and doo-doo-doo tone on EVERY ad.

    The campaign worked. Intel had another study done X months after the campaign launched and they shot up to one of the top on the list.

    You can find out more from Intel and Google.

    --
    I only came here to do two things; kick some ass, and drink some beer...looks like we're almost out of beer.
    1. Re:Exclusive supplier agreements? by philipgar · · Score: 3, Interesting

      Its definately true that Dell gets cpus from Intel for cheap. Really cheap. Some of the systems listed on Dells page you look at and think "I couldn't build a system for this price myself". They just have a major discount. They also tend to get certain products first, and have them guaranteed.

      This is also coupled with the fact that AMD doesn't have the customer recognition that Intel does. Dude I'm getting a Dell is followed by a man in a bunny suit. thats the way things are. On top of it one of AMDs strengths is the enthusiast market (which much of slashdot is). This market runs counter to dells market.

      However where this decision doesn't make sense is in their server line. I doubt Intel gives dell a massive price break on Xeon chips (like they tend to with p4's), and I doubt Dell having Opteron chips would lose dell too much of the costs dealing with Intel, but I could be wrong. Basically with the performance of the Xeon relative to the opteron for servers the Opteron looks highly attrractive. From speed, memory performance, heat, and price standpoints. Not selling those chips seems crazy, but who knows. Maybe dell has something up their sleeves.

      Phil

  37. Dell Servers by Stormcrow309 · · Score: 1

    Dell's image has been suffering in the Business World for the last year. They been forced to move their Business support back to the states, due to the ID10ts they hired to outsource their support, there are major flaws to their servers, and their sizing tools are the stupidest in the world.

    We are transitioning to IBM Intel Boxes. Main reason we use Intel Boxes, our software vendors tell us to.

    --

    In God we trust, all others require data.

  38. *News* for nerds? by Wolfger · · Score: 2, Insightful

    Since when is Dell not using AMD news? It seems to me that "Dell still not using AMD" is a news article here about once per quarter. Let's just wait for them to actually use AMD, and then post that story. Hearing "nothing's changed" over and over again gets kinda.... boring.

  39. MOD PARENT UP by Anonymous Coward · · Score: 1, Interesting

    Finally, someone who actually understands business decisions. Every time I read a story about Dell rejecting AMD on /. (this has been going on for years), a bunch of freshmen CS majors chime in and say it's Dell's loss, Dell is history, Dell is Intel's pocket, AMD will crush Dell and Intel, blah blah blah blah....

    NONE of these predictions have come true. In fact, since the Athlon first came out and Dell rejected it way back when, Dell has blown everyone else out of the water. HP, now HP/Compaq, IBM, etc. They didn't to be the #1 PC manufacturer because they make stupid business decisions.

    1. Re:MOD PARENT UP by bhtooefr · · Score: 2, Interesting

      IBM? I won't even try to speak to that - partially because I'm not sure WHY they dropped out of the PC business (NOT the server business - all they've got now is CPUs and servers).

      However, HP and Compaq had two problems. First, they had eMachines syndrome - they made shitty hardware, and people were starting to realize it. Second, as somebody else said, HP is an ink delivery mechanism for their printers. They're not a computer company. They're not a camera company. They're not even a printer company. They're a flipping ink company.

      Dell hardware is MUCH better than HPaq hardware (not saying much, mind you - I'd rather avoid Dell, given the chance). Sure, HPaq and IBM use(d) AMD. (Servers only, for IBM, though, last I checked - the PC division, which was the only one sold off, used all Intel, IIRC) However, there are other factors leading to the downfall of those companies.

    2. Re:MOD PARENT UP by evilviper · · Score: 1
      However, HP and Compaq had two problems. First, they had eMachines syndrome - they made shitty hardware, and people were starting to realize it.

      That's oversimplifying quite a bit. Companies like HP and Compaq decided to offer a lower-cost line of PCs, thinking it would help them sell more units, probably not realizing the cheaper crappy systems would ruin their brand, and stop people from buying their decent systems as well...

      I should also say that even though their $300 PCs are cheap and junky, HP has always had very high-quality workstations, and they still do.

      DEC, Compaq, HP, and IBM were the companies that had the great workstations/servers some years ago. Now, HP swallowed Compaq, which previously swallowed DEC, getting rid of the competition. IBM pretty much just gave-up competiting, so HP is the only one left with really well-designed and incredibly reliable workstations and servers.

      I don't have any connection to HP mind you, but I am quite sad to see all the quality companies dying out, and being replaced by companies that sell junk. HP/Compaq contributed to their own demise, though, by damaging their own brand, selling crappy cheap PC.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  40. Intel launches Dual Core TODAY by amichalo · · Score: 4, Informative

    check it out here

    --
    I only came here to do two things; kick some ass, and drink some beer...looks like we're almost out of beer.
    1. Re:Intel launches Dual Core TODAY by Anonymous Coward · · Score: 0

      You forgot the word "paper" in front of "launches".

    2. Re:Intel launches Dual Core TODAY by Deliveranc3 · · Score: 1

      Post when you can actually buy it from Dell and get it shipped within 5 days.

      This is starting to look like a paper launch :( I was really hoping they'd get these onto the streets.

  41. Why not both? by corevps · · Score: 0

    Well I'm sure Intel would make their discount lower which would actually end up lowering their profits

    --
    corevps.com - Root Servers from $7.99/mo
  42. Re:History: Failure to learn, doomed to repeat by erroneus · · Score: 1

    Dell is so entrenched in the corporate computing market now that a change would have to be motivated by dire need. For example, if a company just NEEDED that dual core performance and all that, I think a company would make an 'exception' but keep on buying Dell for all other cases.

    So essentially until a desktop OS that requires it is adopted, then "good enough" will continue to be the rule... and that's Intel's new place in the business -- "Intel: It's good enough"

  43. Another reason to use AMD by un1xl0ser · · Score: 5, Insightful

    AMDs consume less power, and run much cooler.

    I don't know how many people are thinking about the cost of infrastructure to host servers, but that is another reason to use AMD based systems.

    --
    v4sw6PU$hw6ln6pr4F$ck 4/6$ma3+6u7LNS$w2m4l7U$i2e4+7en6a2X h
    1. Re:Another reason to use AMD by WillAffleckUW · · Score: 4, Interesting

      The amusing thing is that Dell has always been known for doing such tricks as overclocking their processors, having laptops that ran so hot they'd burn up, and generally not realizing that power consumption is a big deal to modern businesses.

      So it's not surprising to read that they are avoiding the AMD chipset, if it consumes less power and runs much cooler.

      --
      -- Tigger warning: This post may contain tiggers! --
    2. Re:Another reason to use AMD by corngrower · · Score: 2, Informative

      As far as notebook chips are concerned, I remember reading that the Pentium-M requires less power than the corresponding AMD chip (I beleive that would be a Sempron model now).

    3. Re:Another reason to use AMD by un1xl0ser · · Score: 1

      I was mainly concerned wth servers, where there are significant investments needed for infrastructure to keep systems powered and cool.

      I'm not sure of the power difference between Semprons and Pentium-M chips, but I believe that it would be minimal compared to the server side.

      --
      v4sw6PU$hw6ln6pr4F$ck 4/6$ma3+6u7LNS$w2m4l7U$i2e4+7en6a2X h
    4. Re:Another reason to use AMD by evilviper · · Score: 1
      having laptops that ran so hot they'd burn up

      And not just figuratively "burn up" either. Dell is quite well-known for making products that literally CATCH FIRE. Monitors, Laptops, Batteries, etc. If you can name it, Dell's made it, and it's caught fire.

      The odds that the one Dell monitor you buy will burn up is fairly slim (though I wouldn't want to risk it), but visit any computer lab with something like 100 Dell monitors that are on continually, and you'll hear that probably 5-10 of them turned into an inferno, melted, etc.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    5. Re:Another reason to use AMD by WillAffleckUW · · Score: 1

      The odds that the one Dell monitor you buy will burn up is fairly slim (though I wouldn't want to risk it), but visit any computer lab with something like 100 Dell monitors that are on continually, and you'll hear that probably 5-10 of them turned into an inferno, melted, etc.

      That's one of the good reasons to use an LCD flat panel (like I have) if you're gonna get a Dell.

      Using the UltraSharp LCD flat panel to read this right now.

      Dude, you're catching on fire from your Dell!

      --
      -- Tigger warning: This post may contain tiggers! --
    6. Re:Another reason to use AMD by TERdON · · Score: 1

      The Sempron isn't the equivalent to Pentium M. It's the equivalent of the Celeron. Actually, there isn't any _total_ match for the Pentium M, even though Turion Athlon 64's get decently close. However, they seem to be nothing else than especially binned usual A64's.

      --
      I have a really elegant proof for Fermat's last theorem. If this sig was only a bit longer...
    7. Re:Another reason to use AMD by evilviper · · Score: 1

      While I haven't heard of any Dell LCDs catching fire yet... They're at just as much of a risk as CRTs. LCDs use up about 50% the power of CRTs, and in a much smaller case. Dell's terribly poor engineering could very easily cause a fire in an LCD.

      Dell had to recall the AC adapters for over 1million notebooks because of the fire risk, and since LCDs have similar AC adapters, they're at just as much risk of fire.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    8. Re:Another reason to use AMD by lakeland · · Score: 1

      The Pentium M uses a lot less power than the sempron (12W vs 65W off the top of my head). However, there are no Pentium-M boards suitable for servers and only a tiny number suitable for desktops. Putting together a Pentium-M based desktop costs quite a bit more than going the A64 route too -- those mobile chips are expensive.

    9. Re:Another reason to use AMD by un1xl0ser · · Score: 1

      I haven't had any luck finding the wattage of Pentium-M chips from Intel's site. AMD had some information posted.

      Sempron - 27 Watts
      Pentium-M - 21 Watts

      AMD's product comparison.

      I know that the Pentium-M chip lacked some features that have been added to the latest round of Pentium-Ms.

      --
      v4sw6PU$hw6ln6pr4F$ck 4/6$ma3+6u7LNS$w2m4l7U$i2e4+7en6a2X h
  44. Re:OT Flashback... by xaqar · · Score: 1

    So Dell is now partnering with IBM/Sony? This is all so confusing!

  45. In other news... by bayerwerke · · Score: 2, Interesting

    Kia still does not offer their cars with an engine made by BMW. Really, when has Dell ever done anything to sell computers that are actually better for any reason?

  46. Dell Is Not That Innovative by blueZhift · · Score: 1

    Dell has never really been known as an innovative company, so there's no surprise they won't be using AMD's dual core chips anytime soon. Dell won't join the AMD party until it thinks it's safe and things sour a bit with Intel. In the meantime, competitors who live a bit on the edge will be able to make some progress, but not much, since quite honestly, the cutting edge market is probably only a fraction the size of the play it safe business market.

    1. Re:Dell Is Not That Innovative by lachlan76 · · Score: 1

      In the meantime, competitors who live a bit on the edge will be able to make some progress, but not much, since quite honestly, the cutting edge market is probably only a fraction the size of the play it safe business market.

      And IBM and Sun don't make up part of that market?

  47. Whatever by MankyD · · Score: 2, Insightful

    Who cares? Customers buy on a price/performance scale. If Dell doesn't meet there needs, they'll go somewhere else. Yes, brand names are important, but Dell isn't the only big gun out there - just the only one without AMD support.

    --
    -dave
    http://millionnumbers.com/ - own the number of your dreams
  48. Because Micheal Dell likes to reduce complexity by G4from128k · · Score: 4, Insightful

    At a conference, Michael Dell spoke about this issue, indirectly. He argued that if Dell can satisfy most of the demand with a smaller number of parts, it will do that. I've heard other Dell managers speak and the magic number is usually 3 -- 3 graphics cards, 3 HD sizes, 3 speed levels, etc. Although Dell's factories are amazing in their ability to pump out customized PCs, each added part variant adds costs to the entire system.

    Dell would rather lose a few percent of sales that drive the costs of the entire factory higher.

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Because Micheal Dell likes to reduce complexity by Jurph · · Score: 1

      This is how Southwest Airlines keeps their costs low, too. They fly only Boeing 737 aircraft, which means that

      - pilot training
      - air crew training
      - ground crew training
      - parts inventories
      - maintenance costs
      - ticketing software and printing

      and lots of other major expenses are pared down to the bare minimum. Even if Airbus were to give away airframes to Southwest, Southwest wouldn't fly them, because the cost to use the aircraft would simply be too high.

  49. Hardly surprising given other choices they make by SuperKendall · · Score: 3, Insightful

    Well when you have a company that ships its own lame MP3 player instead of one people might actually want to buy (and I'm not even saying that would have to be an iPod!), then you realize that not all choices they make are really in thier long-term best interests - though Dell thinks they are I'm sure.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Hardly surprising given other choices they make by alc6379 · · Score: 1
      Have you ever used their "lame MP3 player"? It's no iPod, granted, but it's nothing to scoff at.

      See a market, branch into it if you see profit potential. What's so wrong about that?

      --
      I don't moderate anymore. Karma penalty for 90% fair mods? Can I mod that unfair?
  50. What kind of performance? by Anonymous Coward · · Score: 0

    Marketing-driven GHz wars? Intel wins.

    In-place supply chain and logistics for delivering thousand upon thousands of multiple types of CPUs reliably? Intel wins.

    What does AMD win? Real-world, measured performance. While true, that's not really relevant for using office software, sending emails, or even posting on /.

  51. Especially with Intel advertising subsidies by PornMaster · · Score: 3, Insightful

    I know that Intel will subsidize your advertising budget if you go all-Intel. I wonder how much of it is a matter of mindshare through advertising... get Intel to pay more of your marketing costs, you can cut margins on your servers.

    1. Re:Especially with Intel advertising subsidies by Anonymous Coward · · Score: 0
      I know that Intel will subsidize your advertising budget if you go all-Intel.

      I'm not sure that's the exact rule, but if you want to know who is getting an Intel kickback, sorry I mean "subsidy", then note the "Intel Inside" at the end of the commercial. It's a requirement for the program.

  52. AMD should thank Dell... by chicago_scott · · Score: 1

    Dell would only give AMD a bad name. It's hard to wash off that Dell stink once you've come into contact with it.

    1. Re:AMD should thank Dell... by bhtooefr · · Score: 1

      AMD isn't hurting that much from even the HPaq and eMachines stinks, are they?

      I do remember that they are (not so much now, though) hurting from the stinks of things like VIA MVP3 chipsets back in the K6 days. So much so, that the trolls STILL say "AMD is unstable, and Athlons are made in Chip Hell" (in case you don't know, it's from the adequacy.org archives).

    2. Re:AMD should thank Dell... by chicago_scott · · Score: 1

      I built an AMD-based desktop and it continues to run like a charm. Much better than what I can say about the Dell Inspirion laptop I purchased a couple years ago. Quailty control is my main complaint with Dell.

      Within the first two weeks I had to send the laptop back because of a bad display. A friend had to do the same thing. I had to re-seat the display after they sent it back to me because they didn't line up the clip with the hole correctly.

      I had to sand down the sides with fine-grained sand-paper because the edges were sharp and the top didn't align with the bottom causing the edges to stick out. It's no fun carrying a 12-pound laptop (advertised as 8-pounds) when the edges cut into your hands.

      And last but not least, one year and three months after I bought it the HD died. It now collects dust on the floor. I kick it sometimes just for the hell of it.

  53. Too bad old Rover isn't here... by Anonymous Coward · · Score: 0

    cuz he sure would have liked these bones...

    "May we strive to be the people our dogs think we are"

    mmmmm tastes like ham, only sweeter

  54. Advertising is what Sells by thebdj · · Score: 4, Insightful

    The odds of them not offering AMD chips hurting their business might as well not exist. The fact is Dell and Intel spend more on Advertising then most the other manufacturers combined. How many of you have seen AMD commercials? This is why AMD is SO much cheaper. They lack the marketing cost that Intel does. I doubt the Blue Man Group comes cheap.

    As for Dell they have always thrown tons of money at Advertising and I would dare say more than most other PC manufacturers with maybe the exception of IBM, though they typically target more business users in the ads it seems. In the end stupid commercial get stupid people to buy stupid things. The smart ones know what they are doing and will buy the best performance for the price.

    --
    "Some days you just can't get rid of a bomb."
    1. Re:Advertising is what Sells by Anonymous Coward · · Score: 0

      The Dell ads that seem to target business users may simply be setting up home users with an "if good enough for big, important task X, then obviously good enough for your home PC" sort of reasoning. The Dell dude is definitely not the creation of someone sucking up to businesses.

    2. Re:Advertising is what Sells by Anonymous Coward · · Score: 0

      How many of you have seen AMD commercials? This is why AMD is SO much cheaper. They lack the marketing cost that Intel does. I doubt the Blue Man Group comes cheap.

      That has to be the stupidest thing I've ever read. Paying a trio of performance artists to do a few seconds of commercials is never, ever going to exceed more than a few million, at the most, and is probably in the range of hundreds of thousands. The real cost of television advertising is buying time from hundreds of affiliate TV stations across the country.

      Considering how AMD's market share has grown over the last few years without a huge "Intel Inside(TM)"-like advertising push, one wonders how much value Intel is getting from its marketing machine. After all, how much do you think the corporate purchasing agents at HP/Compaq or IBM are swayed by glitzy advertising? All of the Intel advertising is aimed squarely at the consumer market, or at best the corporate market (blue-painted men selling to suits?), where the impact is going to be relatively low. It's just positive branding fluff, not product-driven.

      Heck, I can't even remember what products Intel is pushing in its ads, they're all more or less the same flashy image pieces that look nice (ooh, look at the blue men flying around on miniature helicopters--hey, his pants fell off, HA HA HA), but have about zero information content (which is what you get in the fast-changing computer world). They're sorta like the Nissan cloud ads, which almost drove Nissan into bankruptcy. Intel's just fortunate that it makes so much money that it can afford silly ads. Meanwhile, I probably see more ads per cycle for the latest video games for the Playstation 2 than for Intel hardware.

  55. This could be a good thing... by mishehu · · Score: 2, Funny

    Can you imagine their Indian call center folk trying to even pronounce "AMD Opteron" ?

    1. Re:This could be a good thing... by WillAffleckUW · · Score: 1

      Can you imagine their Indian call center folk trying to even pronounce "AMD Opteron" ?

      After the half-second time lag, yeah.

      --
      -- Tigger warning: This post may contain tiggers! --
    2. Re:This could be a good thing... by Anonymous Coward · · Score: 0

      That is a racist comment.

  56. Bad example: Compaq gone, IBM still alive by Anonymous Coward · · Score: 1, Interesting

    IBM is still alive. And kicking nicely.

    Compaq as a company is gone. It's owner - HP - is nothing more than an ink-delivery system for printers (look at where all HP's profits come from...).

    What was the point of your example, then?

  57. Re:There are many other reasons to switch from del by iann128 · · Score: 3, Informative

    We have been using Dell for the last 8 years and my experience has been just to opposite. I have had a Dell field service tech fly in at midnight with parts in hand to help fix a bad Array Enclosure. I have also had their tech support guys stay on the phone and help rebuild a Domain controller when a drive went bad. On the HP / Compaq side if the house (about 50/50 these days) I have had more problems with bad drives, power supplies, etc. Their support is OK but I have to call them more often. This is in a server room with about 75 servers. We use their Dell) Desktops as well and almost never have hardware issues. Ian

  58. Better performance depends on your metric by LWATCDR · · Score: 2, Insightful

    Really it does. AMD is faster for memory intensive programs. Pretty even on FP intensive programs. And wins based on bang for the buck. If you are going to build a HPC cluster AMD is often the better choice. Where Intel has an advantage is stability. You will really be hard pressed to find a more stabile combination than an Intel CPU on a motherboard using an Intel Chip set. Better yet an actual Intel motherboard. As long as AMD does not make their own chip set Intel will have if not a real at least a perceived advantage in stability. Dell used to use Intel motherboards even if they make their own now they use Intel chip sets. They can go straight to Intel and say will this work with that CPU. With AMD they would most likely then have to go to SIS, VIA, or nVidia to get a chip set. Then design a board using there reference. If machines started to have some strange issue Dell would then have to deal with the chip set provider blaming AMD and AMD blaming the chip set provider.
    Dell has their relationship with Intel all worked out. They have there supply chain all set up. They are the number one PC maker on the planet. Right now they have no real motivation to move. With IBM leaving the x86 market "are they keeping the servers?" and HP flopping around Dell is in pretty good shape.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    1. Re:Better performance depends on your metric by Anonymous+Custard · · Score: 1

      >And [AMD] wins based on bang for the buck.

      Not for Dell when you factor in Intel's price discounts :-) Though I'm sure AMD would offer some discounts too.

      >Where Intel has an advantage is stability.

      Where does this FUD come from? Athlons and Pentiums are both completely stable processors for desktop use, and Xeons and Opterons are both completely stable processors for server use.

      Prove me wrong: Show me a technical review (that wasn't funded by Intel) that proves AMD is inherently less stable than Intel.

    2. Re:Better performance depends on your metric by dmaxwell · · Score: 1

      He's saying Intel CPU + Intel chipset == stability. He isn't saying the AMD parts are junk; he's saying that AMD is reliant on third parties to make their CPUs look good.

    3. Re:Better performance depends on your metric by corngrower · · Score: 1
      As long as AMD does not make their own chip set Intel will have if not a real at least a perceived advantage in stability.


      From what I've heard, AMD and nVidia work pretty closely together. They may not be the same company, but I'm fairly sure that nVidia gets most of the support it wants from AMD when designing their AMD support chips.

    4. Re:Better performance depends on your metric by WhiteWolf666 · · Score: 4, Insightful

      Athlons are rock solid.

      Opterons are rock solid.

      Both are GREAT chips.

      Via makes some GREAT motherboard chipsets.

      Via makes some mediocre motherboard chipsets.

      SiS makes some pretty good motherboard chipsets.

      SiS makes some crap motherboard chipsets.

      Not-well-known manufactures take some of the crappier parts, and put them on even crappier boards. Then you get instability.

      With an Intel Chip, and an Intel Board, you know everything is going to work.

      With an AMD Chip, you have to select a motherboard. You've got to do a little bit of research to make sure you aren't buying crap.

      Don't get me wrong, I'm a huge AMD fan. I've got ~7 systems in my home, and several at work, and they are ALL AMD systems. But I've been burned in the past by poor quality motherboards, so I know that they do exist.

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
    5. Re:Better performance depends on your metric by LWATCDR · · Score: 1

      I did not say that added stability was actual but if you want to see some references to chip set related problems okay.

      http://support.microsoft.com/kb/q270715/
      http://www.overclockers.com/tips59/
      http://www.tech-report.com/news_reply.x/929/
      http://www.beowulf.org/archive/2002-October/008407 .html
      http://pcbuyersguide.com/hardware/motherboards/VIA -Problems.html

      I do not think that any of these problems are current but they did or do exist. While Intel motherboards are almost never the fastest or most feature rich they do tend to be super stable. I like AMD. I plan on using AMD in my next server and I use use AMD at home for most of my boxes. I do not think that AMD is any less stable than Intel but that the combination of an Intel CPU and motherboard has a track record of stability that AMD + a non AMD chipset lacks. If you read my post you would understand that I am saying AMD needs to make a chipset and motherboard so it like Intel can be a one stop shop. There motherboards should be reference boards. Not the fastest, not the most cutting edge, but super stable.

      There is a section of the server market where stablity is the number one metric and an Intel CPU on an Intel Motherboard has earned the reputation as the ultimate in stablity in the x86 market. If you want to see really stable look past the x86 to the Sparc and Power lines. For stability they make the x86 look like... Well the x86.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    6. Re:Better performance depends on your metric by JonathanX · · Score: 1

      The motherboard argument is a strawman. When was the last time you got to pick out which motherboard you got in a Dell machine? You don't. You take what they offer, simple as that. The burden of selecting a stable chipset would be on Dell, not the purchaser.

    7. Re:Better performance depends on your metric by Jeffrey+Baker · · Score: 1
      This would be an interesting argument, except Dell doesn't use Intel motherboards. Their server mainboards are normally designed specifically for the task and not manufactured for anyone else. That's why when you buy a Precision Workstation you get a weird frankenmonster with ATAPI floppy drives and the system memory on riser cards. That's why when you buy a PowerEdge 1650 it catches on fire, because the motherboard design had never been field-tested prior to shipping.

      When you buy a Dell you are getting a third-party-integrated system just the same as if you bought an Opteron machine from Newisys. By the way, regarding the system chipsets, I'm not aware of anyone shipping servers with Via and SiS core logic for Opteron. They are all either AMD, ServerWorks, or NVidia.

    8. Re:Better performance depends on your metric by Jeffrey+Baker · · Score: 1

      This is a really weird argument, since the bulk of Opteron servers ship with AMD8xxx core logic.

    9. Re:Better performance depends on your metric by pete_norm · · Score: 1

      The burden of selecting a stable chipset would be on Dell, not the purchaser.


      And that's what they do... And they chose Intel all the way.
    10. Re:Better performance depends on your metric by evilviper · · Score: 1


      Better yet an actual Intel motherboard.

      This is bullshit. Intel motherboards are just boards made for Intel to re-brand and sell. They're actually made by Asus.

      You might as well say Sony computers are more reliable with Sony DVD-Drives (Lite-on makes the Sony-branded optical drives). Just as stupid.

      As long as AMD does not make their own chip set

      AMD has made chipsets for a LONG time. Why don,t you spend 2 seconds doing a Google search before you pretend to be an expert.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    11. Re:Better performance depends on your metric by arodland · · Score: 1

      I happen to rather like AMD, but SiS -- show me one piece of SiS hardware that isn't utter crap.

    12. Re:Better performance depends on your metric by evilviper · · Score: 1
      With an Intel Chip, and an Intel Board, you know everything is going to work.

      "Intel" boards are just rebranded Asus boards.

      You've got to do a little bit of research to make sure you aren't buying crap.

      No you don't... That's what BRANDS are for. Just as you buy an Intel-branded motherboard for your Pentium 4 system, you can also buy an Asus/MSI motherboard for an Athlon system and know it's going to be stable, reliable, and work.

      But I've been burned in the past by poor quality motherboards

      Then why are you still buying crap from PCChips, et al? Feel free to start listing any buggy AMD motherboards from Asus/MSI/Gigabyte/etc.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    13. Re:Better performance depends on your metric by evilviper · · Score: 1

      No, it's not a "weird" argument, it's bullshit, plain and simple.

      And since this is slashdot, the idiots keep getting moded up.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    14. Re:Better performance depends on your metric by Anonymous Coward · · Score: 0

      My Asus A7V had a few bugs in it. One of them had to do with memory. If I filled all 3 slots, it wouldn't boot unless I had the chips in 1 specific configuration. I had to separate the larger chips with a smaller one. I.e. 0:512 chip 1:128 chip 2:512 chip. I originally only had the 128 in there for testing as the 512s were matched and I'd planned to only run them.
      Also it wouldn't boot my memory at 133, though it was all speced at that speed. The speed issue was later fixed, about 2 years later by a BIOS release. Not sure if the chip ordering was fixed, don't care enough to take them out and swap them around.

    15. Re:Better performance depends on your metric by LWATCDR · · Score: 1

      I did. AMD does make some chipsets and they tend to be used in high end motherboards. You actually here so little about them compaired to the nVidia and Via chip sets that I did over look them.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    16. Re:Better performance depends on your metric by LWATCDR · · Score: 1

      Not really. I never said that AMD systems where less stable. I just said that
      1.Intel is seen as more stable in a server environment. You will find column after column saying that an Intel motherboard with an Intel chip set with an Intel CPU is the most stable combination you can have.
      You will find that servers always tend to lag the desktop in performance. The Xeons almost always run at a slower clock speed than the latest and desktop cpu. When you buy a server reliability means more than raw speed. Like it or not true or not Intel has the reputation of being reliable. Intel is also pushing that idea. Buy all Intel and you will be in good shape. The truth is an all Intel system is about as reliable of a systems as you can make in the x86 world. I never said you could not do as well with AMD but it will take more research and effort.

      I still feel that if AMD made motherboards it would make a big difference to the Intel is more stable mindset. It really does not matter if they have Asus, Tyan, or MSI make the board and AMD sticks it's name on it as long as it stands behind it and it is super reliable.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    17. Re:Better performance depends on your metric by evilviper · · Score: 1
      I never said that AMD systems where less stable.

      Yes. That is exactly what you said:

      Where Intel has an advantage is stability. You will really be hard pressed to find a more stabile combination than an Intel CPU on a motherboard using an Intel Chip set.
      http://slashdot.org/comments.pl?sid=146470&cid=122 69740


      Perhaps you didn't mean to, and misstated yourself, but that doesn't change what you actually said.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    18. Re:Better performance depends on your metric by LWATCDR · · Score: 1

      I also said "As long as AMD does not make their own chip set Intel will have if not a real at least a perceived advantage in stability."
      I probably should have said a marketing advantage. Frankly when it gets to current high end Intel vs current high end AMD motherboards I doubt that anyone has the data to prove one is more stable than the other. The problem is a company that has had no problems with Intel servers will be nervous going to AMD for mission critical servers until they have a track record. Think about it. If an Intel server dies you can always fall back on "they always have worked in the past". If your new AMD server dies.... You are in deep.
      The worst part is none of this has to do with reality,it is all history, perception, and politics.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    19. Re:Better performance depends on your metric by toddestan · · Score: 1

      Then why are you still buying crap from PCChips, et al? Feel free to start listing any buggy AMD motherboards from Asus/MSI/Gigabyte/etc.

      Gigabyte 7VRXP with the VIA KT333 chipset. Gigabyte usually makes good stuff, but I don't know about that one. Bought one for myself about 3 years ago, based partly off of a K6-2 VIA based system that still chugs along today and never had any has had any hardware issues at all. Liked the 7VRXP, so when I built a computer for my sister a few months later I bought another one. Her's lasted about a year, then would randomly power off. Power supply? Nope (tried that first). It was the motherboard. Replaced hers with an Asus, with the KT600 chipset. I was against getting another VIA based board, but she absolutely did not want to reinstall Windows. I looked around for a KT333 board but by this time there weren't many around. So I took the chance that the KT600 board would work fine, and it would be similar enough that Windows wouldn't throw a fit. I lucked out, because Windows accepted the new board without any issues, and her computer has been fine ever since.

      My 7VRXP hung around a bit longer. But it went downhil about 9 months ago when I decided to upgrade to 1GB from 512MB. So I buy a second stick of ram, and find out that the only way the computer is stable is if I install the sticks into slots 2 and 3. Either stick by itself is perfectly fine whereever I put it. Strange, but with both sticks in there in that way, it was stable, so I move on. Few months later, random crashes, BSOD's, etc. After some tracking down, I realize it's the memory. So I bump the timings down. Computer is stable again - for a while. Starts crashing again, and this time I know what's up. So I bump the memory down to the slowest timings, but it is still not stable. So it looks like I either have to replace the thing or go back to 512MB. So I replace it with a Soytek board with the nForce2 Ultra 400 chipset. I had to reinstall Windows (yuck), but now the computer is completely solid, and does noticably better on benchmarks as a bonus (I was surprised, not really expecting that).

      I also have a roommate who spent way too much money building a dual AMD Athlon MP system. The only dual MP boards out there use an AMD based chipset (AMD 760 I believe). He went through a couple of different ones, from different brands. One was a Gigabyte, one was a Chaintech, and the last I believe was a Biostar. The computer was never really stable, and had a nasty tendency to trash the data on harddrives connected to the system, and the onboard USB was flakey. Not to mention in games like Halflife 2, Far Cry, etc. my system would absolutely kill his in performance, despite the single CPU, slower video card, and the VIA chipset (at the time). And these problems spanned the different motherboards! So the lesson is, don't built a dual Athlon MP system, you'll regret it.

      That same roommate had built an AMD based system for someone else as cheaply as possible, and had used a PCChips motherboard. Seemed reasonably stable (he used it for a few weeks while waiting for a replacement board for his MP rig). Except it had an issue where if you plugged anything into the USB ports it would spontaneously reboot. Hilarous. Lesson: Don't use PCChips crap.

      Another roommate has a nVidia nForce based AMD systems, and never had a problem with his board (that's why I went with the nForce2).

      So that's my AMD story. AMD seems to make good chips, but you have to be careful with the motherboards. I would say avoid the VIA chipsets, use caution with AMD's own, and go for nVidia - which I have found to be solid.

      Never have built an Intel based system, but have acquired a couple used when I either have them given to me, or I need an inexpensive box so I'll buy a used HP Vectra (solid machines, you can get a nice P-III one for under $150 easy). While some of them have been slow (the Dells, oh gawd are those slow machines), none with an Intel chipset have been unstable.

    20. Re:Better performance depends on your metric by evilviper · · Score: 1
      Her's lasted about a year, then would randomly power off.

      Well, I searched for problems with the Gigabyte 7VRXP, and found practically nothing... Nothing even close to what you saw.

      Actually, I've seen behavior like this in computers when the CPU fan is not working or blocked (eg by an IDE cable), or if the heatsink/thermal material is not installed properly. It sounds like the CPU was overheating, and the motherboard powered-down to protect it.

      With no other people reporting this kind of a problem, I really can't assume this was an actual bug with the motherboard.

      Few months later, random crashes, BSOD's, etc. After some tracking down, I realize it's the memory. So I bump the timings down. Computer is stable again - for a while. Starts crashing again

      I've fixed a lot of computers, and never seen anything quite like this. Problems with extra memory are always because one or more sticks of RAM are defective, but you say everything was perfectly stable with either one of the sticks.

      The only other possibility is a software problem, which is what it sounds like when you say the problem got progressively worse (more BSODs) and that it worked perfectly when you got a new mobo and had to reinstall Windows.

      I would say that most people's bad experiences stem from Windows, and not actual hardware problems. I use cheap power supplies, cheaper MSI/Asus motherboards, very quiet fans, but running FreeBSD/OpenBSD/Linux on these systems, I've never had any instability. Sure, I had one motherboard stop booting, but even it was perfectly stable until it finally stopped comming on.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    21. Re:Better performance depends on your metric by toddestan · · Score: 1

      I don't know what was going on, usually Gigabyte makes good stuff, and not like other people have had problems with that board. My board had capacitors that looked like they were bulging (for a very long time too). So maybe that was it, maybe not. That particular board did not have thermal protection, so I don't think it was it. Besides, in my testing I swapped chips with hers, so that would of eliminated that possibility (I would hope).

      The memory issue was strange and intermittant. I did reinstall Windows the first time it appeared (before I realized it was hardware). The problem occured anytime when the computer was doing intense processor work. BOINC was really bad about crashing it (it was very hard to troubleshoot when it first started occuring - BOINC only runs when I'm not on the computer, so I had a computer that was locking up only when I wasn't there, stable when I was.) - but later anything that really loaded the system would randomly take it down (encoding, games, etc.) And also, screwing with the memory timings made a big difference at first. I'm pretty sure it's the memory timings and the motherboard.

  59. I guess this can be a blessing in disguise... by HerculesMO · · Score: 2, Insightful

    When AMD processors become more mainstream due to HP and others that offer them, continue to outperform and underprice Intel... Dell is just going to be left in the dust. And by that point, by buying lots of cheaper processors from AMD and reaping the profits associated with a lower cost of production.

    It's competition that drives every vendor, and if Dell feels they can get away without offering AMD, that's fine. But then again, when you go looking for jobs, you don't see the need to be 'well versed in Dell Poweredge servers' do you? But HP/Compaq servers... that's a necessity when applying for a lot of jobs -- it just goes to show the reach of Dell's server market anyways. I think Dell makes the majority of its cash from home PC sales, and this move only shows that -- people will continue to be stupid and buy Dells though I have to admit, for $399 I couldn't build a computer as good as what Dell sells.

    Time will tell in this departement, but I do believe that Dell will fare just fine, because they prey on ignorance of customers -- home custoemrs. Business customers need the best performance for the least money, and right now (and for the foreseeable future), that will probably be AMD, and businesses will flock to that as it necessitates for their daily chores. We did it here at work, the new Opterons work quite well with SQL Server 2003 :)

    --
    The price is always right if someone else is paying.
  60. Reverse is true, too... by PornMaster · · Score: 3, Insightful

    I'd buy HP's ProLiant line, but not their PCs.

    Dell is all about low margin *parts assembly*. Works fine for destops.

    When we had a drive fail in a PowerVault 220S, Dell sent out a tech to replace the drive, and the entire RAID-5 volume got hosed. That's just simply not supposed to happen. Doesn't happen with the Sun boxes we have here, nor the CPQ/HP ProLiants. The Sun and HP boxes are engineered as systems. The Dell relied on a rebadged Adaptec card, a rebadged copy of Volume Manager, and tech support who don't know anything about how the parts work together.

    If your IT stuff is done right, desktops are essentially disposable. Servers, not so much. Restoring a terabyte from tape is still a slow proposition, especially with network-based backup.

  61. Only nominally by Anonymous Coward · · Score: 1, Informative

    Your story is true, but on the ground for the technical people, this is what actually happened.

    Compaq came out with the 386, and it was priced at (hold onto your hat) $5,000. I think it was a 386-25 if I'm not mistaken.

    IBM announced late, but by the time everybody was shipping IBM was only a month or two late. It was not that big a deal.

    But here's the kicker...the IBM PC was significantly slower than the Compaq.

    In the mid-late eighties, I was a consultant for a large railroad, and we needed something fast to run PC-Focus. This company was an IBM-only shop, and we got the Compaq some by hook, mostly by crook. They were both nice PC's, but the Compaq had better graphics (Remember that real IBM VGA (c)(tm) was 320x200 in 256 colors and 640x480 in 16 colors), and the compaq was so much faster that after just a few minutes, the Compaq was significantly faster on our long term benchmarks. It took us about 10 minutes to determine that Compaq was the better PC. Plus the IBM 386 was about $8,000 and the compaq was $5,000.

    That was the beginning of the end of IBM PC's at this customer. Not because it was "better" or because it was "cheaper", but "better and cheaper".

    Funny to think a 386 would be $5K, eh? And that's the bargain model!

  62. Re:There are many other reasons to switch from del by jfinke · · Score: 1

    We had the exact same experience. We had very good luck with their workstations and notebooks. I loved my Dell C640. With that, they convinced our boss to try their new servers, switching us from HP/Compaq. That was a big mistake. The reliability was not there, the support was not there, and the enterprise maintenance was not there. Then they tried to get us to try their switch line. We pretty much laughed in their face with that one. However, I did run a pair of Dell PowerApp.BigIP boxes for three years without a single hiccup. They were the best servers/appliances I have ever had to setup and maintain.

  63. Dell is not on the 'bleeding edge' of the business by Senor_Programmer · · Score: 1

    It makes no sense for a company that specializes in squeezing every last dime out of commodity products to compete on the edge.

    That's all there is to it.

    When was the last time Dell offered:
    An ultralight notebook.
    A competitive graphics workstation.
    An high density blade server.
    A multiprocessor TP tuned box.
    anywhere near contemporary to the competition in these areas.

    Dell is solid, reliable, stodgy, dull, and value for $. Just what the commodity market wants in X-86 hardware.

    So /. editors, how about a new DELL category so those who don't give a rats ass about this sort of stuff can uncheck the box.

  64. Look for Continued Stagnation... by Anonymous Coward · · Score: 0

    """
    Worldwide shipments of PCs rose by more than 10 percent in the first quarter, but sales in the United States were weaker than expected and computer maker Dell Inc. posted its slowest growth rate in 10 quarters, a market research firm said Friday.
    """
    -- http://story.news.yahoo.com/news?tmpl=story&cid=74 &e=1&u=/cmp/20050416/tc_cmp/160901704

  65. Who cares? by Anonymous Coward · · Score: 0

    Buy a mac.

  66. Re: yep you hit it by BitterAndDrunk · · Score: 1
    Perhaps doubling the number of configurations would increase their stock on hand, and that would cost more money and cut down on profits

    This has been stated before (or at least alluded to) but Dell's operations strategy is Just-In-Time.
    They don't carry significant (read: almost any) inventory investment, but instead push the inventory upstream, forcing the suppliers to assume the risk.

    This has quite a few implications. First off, you're dealing with negotiating a contract that states (roughly) that Dell wants the vendor to carry X amount of inventory at all times for use in any demand streams that may or may not be forecast.
    This is a major hurdle to work around for a variety of reasons, and the parent nailed one of the primaries.
    Simply put:
    Increasing the complexity at the processor level increases the complexity of the models and the supply chain at a level that become much more difficult to manage successfully.

    This is one of those wonderful little case studies in the business world where the best single point solution (offering both brands to increase revenue from the separate demand streams) does not increase revenue in the supply chain when observed holistically. While the single point improvement potentially increases gross revenue, Dell's operational strategy will incur additional costs that will be detrimental to the bottom line.

    --
    You better watch out, there may be dogs about . . .
  67. Why is this news? by Luscious868 · · Score: 2, Informative

    How many "Dell may sell AMD", followed up a few days (or weeks) later by "Dell will remain Intel only" stories do we need? Dell announces every so often that it may offer systems with AMD processors to scare Intel into offering a better deal. I doubt they have ever seriously considered going with AMD, and I don't think that they will anytime soon. These stories are pointless.

  68. It's more than just about performance by Ravalox · · Score: 2, Insightful

    Stability is a major factor; AMD once had a legacy of crash-happy platforms. I don't believe this to be true now, but Dell when they look at these things they weigh heat production, power consumption all as factors; including reputation. I think AMD has great technology now, I don't think that can be denied. But Dell markets on slightly different criteria than people the who build their own systems(yeah I know that statement is obvious, but its obviousness makes a point).

  69. Wasn't there a recent thread on Slashdot by MerlinTheWizard · · Score: 1

    that was talking about how Dell was considering using AMD chips in the future?

  70. Why does this surprise anyone? by spacey · · Score: 2, Insightful

    Every quarter or two Dell makes noises about maybe using AMD chips, or some other chips, in some part of its business.

    Then it squeezes more concessions out of Intel to be the flag bearer. They get something - more marketing $$$, better volume margines, etc. that're given to them, and soon the dance starts over again.

    The reason Dell hasn't used AMD to date is, from the customers point of view, because Intel keeps showering them with money. At the same time, HP is making sales here because they've got quad opteron systems. /me *shrugs*

    So be it. If Intel doesn't keep padding Dell's bottom line, then maybe they'll have a 6850 fitted out with opterons next year.

    -Peter

    --
    == Just my opinion(s)
  71. Perhaps we are forgetting... by Anonymous Coward · · Score: 0

    ...all those /. discussions about the problem of trying to support all our friends' computers. Geeks have been saying here for a long time, that instead of helping their friends with their computing problems, they just encourage those friends to go buy a Dell.

    Maybe that party line should be changed to HP? Geeks' preference for funneling everybody to Dell has certainly done a lot of damage to the market's rationality. Other companies [Gateway? eMachines? IBM? Apple??] deserve a fair shake too. So even aside from this AMD-superiority debacle:

    LET'S POINT PEOPLE TO OTHER VENDORS BESIDES DELL!

  72. nothing prevents you.... by sxpert · · Score: 1

    from getting your hardware from one of those other manufacturers.
    Get over it, if Dell doesn't do it, their loss...

  73. Dell will not support AMD until 2006 at earliest by AShuvalov · · Score: 1

    AMD is still very low volume manufacturer in Dell's eyes. They just bumped up the A64 output with 90 nm shrink by at least 50%.

    Still, all this 90 nm output is completely soaked up by white box makers and just few models from HP, Gateway & co.

    Dell does not like partners without excess capacity. They prefer Intel, which very often has huge loads of chips to sell, so they always ask Dell to soak up this volume out at the very low prices. Dell is usually playing the strong hand with Intel, helping it to sell.

    How can they press AMD anyhow? Whatever they will ask, AMD will answer "you are just one of our partners, why should we sell to you cheaper thenm to others?". This is against Dell business model. Partner should beg them to buy parts.

    --
    Andrew
  74. SURPRISE! by SwordRaven · · Score: 0

    This is exactly what everybody was saying when the Dell Might Do AMD story was posted...

    GUESS WHAT?

    Exactly.

  75. Who Cares? by BigTunaCan · · Score: 0

    Really? Who cares what Dell does these days? Their products have turned to crap and their support is even worse. I remember back in the day when Dell was the best company around. Now they can suck on my sweaty balls for all I care. I will never buy another Dell product so long as I live.

  76. Re:History: Failure to learn, doomed to repeat by Anonymous Coward · · Score: 0

    We already have customers running AMD64 server platforms, which requires that we purchase AMD64 development and testing hardware. Like hundreds of thousands of companies across the world we usually purchase from Dell, but none of this AMD64 kit will be bought through them.

    As a little aside, none of our customers have told us they intend to roll out IA-64 servers..

  77. Dell and Spectacular Insanity by Lead+Butthead · · Score: 1

    I was told that to be a supplier for Dell, you have to cut your price to Dell by some percentage EVERY QUARTER. With most component having but razor thin margin to begin with, it is no trivial task to be a supplier to Dell.

    --
    ELOI, ELOI, LAMA SABACHTHANI!?
    1. Re:Dell and Spectacular Insanity by Anonymous Coward · · Score: 0

      It is the same with WalMart. And when you cannot sell your product for less? WalMart gets a Chinese manufacturer to under sell you. It is true and it is documented.

      We like our "stuff" but decry the acts of Corporate Capitalism.
      1. Buy used
      2. Keep what you have for longer
      3. eat more fiber so you're not full of shit
      4. o.k. #3 is optional.
      5. commit to work less for others and more for yourself
      6. you don't have to do #5 a whole lot. start small.
      7. ???
      8. Profit!!

  78. Don't Jump to Conclusions by jonesy16 · · Score: 1

    I realize that there are umpteen thousand benchmarks out there "proving" that the AMD processor outperforms the Intel processor in almost every graphics and video game test known to man. However, in the business world this is far from a necessity. As a personal experience, our company was looking for a platform to handle a memory and floating point intensive home-brew program that runs on the latest generation of CPU's in about 48 hours. Since the program uses about 6 GB of disk space and 2 GB of memory at execution we thought the AMD might have an advantage with its onboard memory controller so we gave it a shot, in small tests it performed admirably so we bought 10 of them from IBM and SUN (x326 and v20z respectively). When we finally got a chance to run our full size problems, they slowed down.

    In comparison, the latest 2MB cache model of the Intel Penitum 4 runs almost TWICE as fast as our Opteron 250's. Not only that, but the hyperthreading also allows it to actually respond to other OS operations at the same time. The AMD's on the other hand are quite unresponsive when CPU intensive tasks are taking place.

    Lastly, a closer looks at the CPU architecture for the AMD platform shows a weakness in multiple CPU implementations. All slave CPU's must go through the master CPU to gain access to the PCI bus. While this isn't critical for memory based programs, if you have two disk bound programs running, the first CPU will get little work done as it stops execution to allow the hypertransport bus to pipe data to the slave CPU.

    Sorry if that was a lot of crap on your screen, maybe a better summary is, real world performance for YOUR company cannot be measured by any benchmark that Intel, IBM, Sun, Tom's Hardware, can tell you. Each platform has its shortcomings and all-in-all, Dell has chosen to support Intel, which for my company is the right move. So don't jump down their throats for chosing a "inferior" chip, or not addressing the needs of gamers. Save your flaming for the tech support department, from what i hear, they could use it.

  79. The Unfortunate Truth by Nom+du+Keyboard · · Score: 2, Interesting
    The unfortunate truth here is that:

    1: HP builds crap, supports it like crap, and was the first major manufacturer to stop shipping the Windows Operating System discs you paid for as part of the system with the system. Their "recovery disc" is even more crap, when you can get it. They sell computers mainly to bundle their much more profitable printers with. If you disagree, tell me the last time you recommended a Pavilion to a friend you wanted to keep.

    2: Sun is overpriced! Let me repeat, Sun is overpriced!!

    3: IBM is not as cheap as Dell, is trying to get out of the PC business because they're losing money on the desktop and notebook arenas, and hasn't been winning any customer support awards for end-users/home-users for years, if not a decade.

    4: Gateway is dueling with Apple to see who can have a lower market share in computers. They try to sell TV's the way Apple sells iPods.

    5: And Dell, who suffers from none of the above, keeps insisting that "Well sell AMD based computers when our customers demand it." How deaf can they be?

    6: Alienware and the other niche marketeeters? $$$.

    In my book, not a single good choice for a no-problems, affordable, supported, home AMD system. And both myself, my wife's business, and the company I now work for (as well as the last one) have all been loyal Dell customers accounting for well over 1000 units sold so far. Dell does not care about us!

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  80. Re:History: Failure to learn, doomed to repeat by Dammital · · Score: 2, Informative
    If memory serves me right, I believe that Compaq came out within seconds telling anyone who would listen that they had i386 processors now
    Intel announced the 80386DX in October of '85. Almost a year later, Compaq announced the Deskpro 386, the first 16MHz 80386 based computer. IBM followed up six months after that with the 20MHz microchannel PS/2 model 80.
  81. Re:There are many other reasons to switch from del by hng_rval · · Score: 3, Funny

    I was agreeing with you until I saw I do like dell workstations and home PCs and laptops

    Dell laptops are the worst brand of laptops you can buy. They break constantly. I go to school with 200 people who own a Dell laptop. Without fail, everyone I know with a Dell laptop has had very big problems.

    If you're not buying a Mac, you're much better off with an IBM or Panasonic or a lesser-known brand

    --
    Thank you Mario! But our princess is in another castle!
  82. Dual Purpose... by Maljin+Jolt · · Score: 1

    Maybe xeon is no dual core yet, but do not forget it currently comes handy as a heating device. This added value will certainly help Dell with pricing structure for models targeted to cold climate regions.

    --
    There you are, staring at me again.
  83. Dell's not going with AMD because... by Holi · · Score: 2, Insightful

    Intel provides a complete solution, not just a processor. They get a rocksolid chipset designed by the same company producing the cpu. With AMD Dell has to deal with 2 companies instead of one. First they must get the cpus from AMD and then deal with a 3rd party for the chipset. With the amount of competition in the chipset arena for AMD chips the focus tends to be on features instead of stability (not saying that all the chipsets are flakey but far more often then intel's).

    Oh and all this from an AMD fanboy.

    --
    Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    1. Re:Dell's not going with AMD because... by evilviper · · Score: 1
      First they must get the cpus from AMD and then deal with a 3rd party for the chipset.

      Just because the mobo you bought doesn't use an AMD chipset, doesn't mean AMD doesn't make chipsets... They do.

      It's a complete bullshit arguement anyhow... Dell doesn't buy motherboards from Intel, they buy them from Gigabyte (or another manufacturer) so Intel making the chipset can't possibly make any difference to them. Dell doesn't buy batches of northbridges from Intel...

      With the amount of competition in the chipset arena for AMD chips

      What competition would that be? You can chose an AMD chipset from NVidia, VIA, or AMD, and AMD isn't really trying to compete... I wouldn't call two companies a lot of competition, especially since NVidia isn't a huge player, and Via has a pretty good lock on the market.

      AMD chips the focus tends to be on features instead of stability

      As usual, if you buy the dirt-cheap mobo, of course it's going to be incredibly unstable. It's certainly not an inherent problem with the chipset.

      Just try to start listing a few Asus/MSI/Gigabyte mobos with buggy or unstable chipsets... I've gone through many of them, I use with very high ambient tempuratures, usually running 24/7, loaded with tons of add-on hardware, and haven't had any problems yet.

      The only complaints I have about AMD is their lowsy power-management (eg. S2K bus disconnect), but most Opteron/Athlon64 systems have CnQ which takes care of the problem, and then some... So I can't think of any (technical) reasons for Dell not to use the current 64-bit line-up.

      Oh and all this from an AMD fanboy.

      Right. And I'm illiterate.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    2. Re:Dell's not going with AMD because... by Holi · · Score: 1

      Just because the mobo you bought doesn't use an AMD chipset, doesn't mean AMD doesn't make chipsets... They do

      AMD Makes a chipset for their reference boards, As they have stated many times in the past they are NOT a chipset company and would rather 3rd party's handle that. And if you want to argue that with me then name a mainstream motherboard that uses an AMD Chipset for the current line of athlon cpu's.
      I know about the 8000 series chipset for the Opteron but I am talking desktops not the server market, And even so Look at the motherboards widely available. How many are you able to find that use the 8000 series chipset.

      What competition would that be? You can chose an AMD chipset from NVidia, VIA, or AMD, and AMD isn't really trying to compete... I wouldn't call two companies a lot of competition, especially since NVidia isn't a huge player, and Via has a pretty good lock on the market.
      You forgot SiS and ALi. So yes in the chipset market I would say 4 not 2 vendors is competition.

      As usual, if you buy the dirt-cheap mobo, of course it's going to be incredibly unstable. It's certainly not an inherent problem with the chipset.

      Just try to start listing a few Asus/MSI/Gigabyte mobos with buggy or unstable chipsets... I've gone through many of them, I use with very high ambient tempuratures, usually running 24/7, loaded with tons of add-on hardware, and haven't had any problems yet.


      Ahh yes one persons anecdotal evidence is proof enough for the world.
      I for one am not an overclocker (how many of these boards have overclocking features built in). A board designed for stability should not have that ability. Can any of those boards reputations stand against Intel's reputation for rock solid chipsets.

      So I can't think of any (technical) reasons for Dell not to use the current 64-bit line-up.
      Other then the fact that they would have to deal with two hardware suppliers instead of one. AMD does not want to be a chipset vendor. They usually make a chipset to launch with and then let the 3rd party venodrs handle it from there.

      Oh and all this from an AMD fanboy.

      Right. And I'm illiterate.


      Sorry to hear that, keep working on it and I am sure one day you'll finish "See Spot Run".
      I have used AMD processors since the 486 days. I lived through the crappy Via chipset hell days, and these days things are much better. I remember buying my first Athlon, a 500mhz processor right when it was available (it still runs as the kitchen computer though the motherboard was swapped out from a Fic SD11 to a GA-71X. Slot A baby!). But the reason why most businesses use Intel is because during the heyday of the processor races they had a reputation of quality and reliability which AMD lacked (though not technically their fault).

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    3. Re:Dell's not going with AMD because... by evilviper · · Score: 1
      Ahh yes one persons anecdotal evidence is proof enough for the world.

      No, it's proof enough to contradict your own baseless anecdotal evidence. Like I said, start providing sources. Right now, all you're providing is bullshit.

      (how many of these boards have overclocking features built in). A board designed for stability should not have that ability.

      That is absolutely nonsense. A board can be perfectly stable, and still allow overclocking. It's a really stupid argument, since not long ago, ALL boards allowed overclocking, because you had to set the jumpers yourself.

      Other then the fact that they would have to deal with two hardware suppliers instead of one.

      Way to show-off your I.Q. Supply issues are NOT technical reasons. Inventory is NOT a technical reason. Contracts are NOT technical reasons.

      I have used AMD processors since the 486 days. I lived through the crappy Via chipset hell days

      Well hell, if you want to make this a pissing contest, I started with an AMD processor back in the 286 days. 20GB MFM hard drive. No heatsinks. Etc.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  84. Dell is falling behind by Anonymous Coward · · Score: 0

    It is a no-brainer to use the CPU that is better(AMD) and offers a better performance/price ratio(AMD). There must be other factors at work than rationality meaning that someone high up, perhaps even Michael Dell himself, is getting paid big $ by Intel in order to stick with them.

    If I was to buy a machine right now I would certainly not choose Dell.

  85. Intel the new M$? by Anonymous Coward · · Score: 0
    Intel has no plans to release a dual-core Xeon until 2006.

    Intel=>dualCoreXeon == Microsoft=>Longhorn

  86. New Slashdot section, same worthless opinion by chman · · Score: 1

    "Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?"

    Why not let a man run his own damn company in the way he has done so successfully for many years? Oh wait, obviously under your guidance Dell would have made trillions by now instead of billions.

    Seriously, what's wrong with the people that submit this stuff? Are you hoping that such insight will encourage people to read your blog? Because I gotta tell you, buddy, your blog sucks more phallus than even NASA could calculate. We're talking numbers that exist only in theory here, bucko. The simple human mind can't even grasp the sheer enormity of cock gobbling going on.

    --
    This comment was formatted for readability, but I forgot the line break tags
    1. Re:New Slashdot section, same worthless opinion by wyckedone · · Score: 1
      Are you hoping that such insight will encourage people to read your blog?

      To answer your question, no. I just find it amusing that Dell always throws out the "possibility" of going with AMD just so that Intel will give them cheaper prices. That's like acting interested in one girl just to make another one jealous.

      If Dell is going to stay strictly Intel, more power to them. Dell's business model is superb and they have a highly efficient model. What's wrong with wanting a company to offer alternatives? Sure, the initial investment of moving to a new platform would cost X amount of $$$ but that's not what a business looks at when developing a new product. Businesses look at a return on investment (ROI) and a lot of people (not just me) believe that the return would be much greater than what their Intel servers are making for them. Dell's number crunchers don't agree and that's their choice.

      Dell has their largest market share on home/office desktops. Utilizing a lower cost, but higher performing, processor would help them to break into more business markets that look at how much a new server will cost them.

    2. Re:New Slashdot section, same worthless opinion by chman · · Score: 1

      Well, sure, this tactic of playing Intel has every opportunity of coming and biting them in the behind at some later point. But when you have a commitment to shareholders to increase short-term profits, it would not be a popular decision to take the plunge and invest in supporting AMD hardware. Such a decision would also increase costs in after-sales support, and how do you justify doing that when you've already taken drastic measures to cut costs in this area.
      "Oh, sorry your job went to India, but back then we didn't have the budget to keep you on."
      See, it's not going to go down so well.

      Maybe Dell just doesn't want the enterprise server market. They seem to do well in the SMB segment, selling to companies that many times don't even have a real IT department, and just have 'Dave that knows computers'. And if you can screw these guys out of a bit more money with the brand recognition that Intel (dum... dum-dum-ding-ding) has, then that's the more favourable business model.

      It's only a small number of customers that actually want to chose an AMD platform, and those are the only people that Dell lose by not offering them the choice. To most, who provides the hardware is not important so long as it performs the tasks it's intended for. And Intel is still (only just, mind) fulfilling that obligation.

      I can now see why you'd want to highlight the 'flaws' you see in their strategy, but perhaps jumping in with a comment once the story is posted would be beneficial to the Slashdot community, rather than leaving the readers to sift through articles rife with biased rantings.

      --
      This comment was formatted for readability, but I forgot the line break tags
  87. This breaking news just in... by M.+Piedlourd · · Score: 1

    Generalíssimo Francisco Franco is still dead.

  88. I can answer that. by geekoid · · Score: 4, Insightful

    Becasue consumers do not care about this technical pissing contest that is going on in the industry. They don't care, because they don't have to. The performence difference is squat in the real world.

    Keeping that in consideration, why spend the extra dollrs supporting another chip that doesn't have brand awareness amoung Dell's customers?

    People don't want faster computers anynmore, they want computers that work and that they don't have to worry about. The want their computers to be the next generation TV. Some may scoff, but the technical challenge of making a computer that worry free is far more challenging then another 10% speed increase that can only be measured running certian programs in lab like conditions.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:I can answer that. by evilviper · · Score: 1
      Becasue consumers do not care about this technical pissing contest that is going on in the industry.

      Bullshit. First of all, Dell wouldn't have a "Gamer" line of PCs if many people didn't care tremendously about performance.

      Second, even if joe user doesn't care that his Dell runs 10% faster, he's sure to care that his new Dell (with AMD64 proc) is using up half as much power, staying MUCH cooler, and running nearly silent with almost no fan noise.

      Finally, Dell doesn't just sell crappy computers to your mother... They make SERVERS, where processor performance, IO throughput, several GBs of RAM, 64-bit capabilities, and heat output are tremendously important.

      the technical challenge of making a computer that worry free is far more challenging then another 10% speed increase

      Okay, but how does this relate to anything at all? Switching the processor isn't going to make the software crash, their monitor burst into flames, etc.

      Developing for a new AMD64 system isn't going to be any more difficult than developing for another new Intel system.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  89. Maybe, but not for that reason by krygny · · Score: 1

    ...
    AMD has a very limited manufacturing capability compared to Intel. The kind of production runs that Dell requires is something that AMD can't accommidate, ...


    That's assuming that sales would be immediately robust as soon as the option is offered. That's unlikely. If sales were lousy, Dell would drop the line. If sales increased beyond AMD's capacity, they would have time to ramp up. Growth is supposed to be a good thing.

    --
    Research shows that 67% of those who use the term "research shows", are just making shit up.
    1. Re:Maybe, but not for that reason by Jon+Peterson · · Score: 4, Insightful

      Unfortunately not. Ramping up CPU production takes a very long time, because you have to build big, complex, factories. Ramping up demand can happen extremely quickly, because it just requires someone selecting the 'amd' dropdown rather than the 'intel' one on the Dell site.

      That is (one reason why) Dell isn't going AMD.

      For those who hadn't noticed (all geeks, apparently) Dell is not a computer company. It is a manufacturing company. It has made great, innovative strides in extremely efficient manufacturing. They just happen to be doing it with computers. The choice of CPU in the box means as much to Dell as the choice of compressor in a Siemens fridge means to Siemens. And the CPU means as much to most consumers as the compressor in their fridge.

      Sure, some compressors are probably more efficient, reliable, quiet, whatever. But if you have n million invested in robots that can install one brand of compressor and not another, are you going to switch? What if you have a huge set of automated hardware tests all of them based on Intel motherboards - are you going to switch? What if you have hundreds of call center scripts based around diagnosing known Intel related problems?

      The actual capability of the processor is NOT RELEVANT. Dell don't sell PCs because they make the best ones. They sell them because they make them very cheap, and can deliver huge orders on time, even when those orders are semi-custom. Dell does not achieve this impressive feat by switching components every time one of them becomes slightly better than another. If you want that kind of thing, there are many PC makers who will do it.

      --
      ----- .sig: file not found
    2. Re:Maybe, but not for that reason by Trepalium · · Score: 1
      Unfortunately not. Ramping up CPU production takes a very long time, because you have to build big, complex, factories.
      What would stop AMD from contracting another party to manufacture their chips to pick up the slack in AMD's production capabilities. TSMC and UMC are both in that business, and many other parties use them with great success.
      The choice of CPU in the box means as much to Dell as the choice of compressor in a Siemens fridge means to Siemens. [snip] if you have n million invested in robots that can install one brand of compressor and not another, are you going to switch?
      It really depends. Are you going to save more money in the end by switching? Is your supplier for the compressors playing pricing games? What we see here is just Dell giving Intel a "friendly suggestion" that they'd like for Intel to improve the discounts and/or co-marketing funds that Dell receives.
      Dell don't sell PCs because they make the best ones. They sell them because they make them very cheap, and can deliver huge orders on time, even when those orders are semi-custom.
      You'd be surprised how few people understand this. Dell is the Walmart of the PC world.
      --
      I used up all my sick days, so I'm calling in dead.
  90. Same old game... by MarcoPon · · Score: 1
    Dell is doing the same old game from too much time: they say they are considering AMD options, just to ask better conditions from Intel; the next day, they will restart bashing AMD products.

    AMD should issue a statement saying that for the next xx months they will not even consider selling any CPUs to Dell! :-P

    Bye!

    --

    SeqBox
  91. Dell Still Quill Only by Anonymous Coward · · Score: 0

    In other news....

    "Dell has decided to stay with the Quill series of standard notepads. Critics claim that Office Depots line of notepads are technically superior; they offer superior pen grip and a brighter white color."

  92. Also... by artemis67 · · Score: 4, Insightful

    by adding AMD systems across the board, Dell would double overnight the number of motherboards that they have to support and troubleshoot. Even if AMD sales were only a small part of their overall revenue.

    Would there be enough new revenue from selling AMD systems to justify that? It has to be NEW revenue, because if it's just replacing one revenue stream with another at a greater cost, why would you bother?

    Dell probably does not see enough additional revenue from AMD sales to justify the increased support costs.

    1. Re:Also... by Total_Wimp · · Score: 1

      Dell probably does not see enough additional revenue from AMD sales to justify the increased support costs.

      It's doubtful that's the issue. Dell is big enough that it's always looking for something they call "incremental revenue". Basically they want to make and extra 2% here or 5% there. That's why they went into the handheld and printer markets. They didn't intent to make a killing, just to make more than they did in the past.

      The only way they could see this as not making enough money is if they expected all of their AMD sales to be canabalization of their Intel market. If they expected even a few percent of new sales because of AMD then they would almost certainly go for it.

      So, they either don't expect any new sales, or they expect they'd have other fallout. Based on the excitement over the 64-bit AMD chips, my guess is the problem is the fallout. From Intel.

      Your analysis may vary, but I think Dell is effectively an Intel partner and AMD sales dollars have little to do with their decision.

      TW

    2. Re:Also... by ACNiel · · Score: 1

      You missed his point entirely.

      If you aren't making any new revenue, and you just replaced existing revenue with a more expensive to support alternative, you won't have any extra 2% to 5%.

      If they are at a point where they are looking for an extra 2% to 5%, then they have to look at getting that on EVERY unit.

      Since this won't allow them to make any more money on the Intel units, it won't double their business, and will cost a lot more in support, there is no money to be made here.

      Add to this the addition and retooling of production lines, new motherboard vendors that they don't enjoy the same perks of bulk trade with, and simply stated, a market they have no expertise in, it is a terrible business decision.

      And to address you bottom line, again, you miss the point. If there were enough sales dollars, it would easily warrant a lack of partnership. If selling AMD didn't canabalize their Intel line (as you proposed it wouldn't), then Intel would have only fear in Dell not buying from them anymore, partnership or no partnership, it would force Intel to sweeten the pot, not bail on the low cost deals.

      All in all, it makes no sense, unless they could make a huge splash in a totally new market.

    3. Re:Also... by doinky · · Score: 1
      Primarily, Dell likes Intel well enough, and is big enough to be able to use the threat of AMD to lower the price they have to pay Intel.


      AMD needs to wise up and stay away. Dell's wasted a lot of component vendors' time and money over the years with this strategy.

    4. Re:Also... by Anarke_Incarnate · · Score: 1

      Wrongo buddy,

      You think they use a single intel board now? You think intel boards stay the same long enough for them to care? You think they actually pay a lot for the support centers that they have in India? Yes, they would have to put forth some extra effort and validate one more motherboard. This is nothing special considering how often they have to do it. They get sweetheart deals from intel to stay away from AMD and spread FUD about AMD. This is not about selling a few systems with AMD CPUs. The parent and grandparent were talking about possibly losing contracts if their customers go to HP, IBM, etc. If they get products from a vendor that has what they want, maybe they won't come back to dell for their next purchase.

    5. Re:Also... by d34thm0nk3y · · Score: 1

      If you are knowledgeable enough to prefer a specific CPU you are probably not shopping Dell in the first place.

    6. Re:Also... by Glock27 · · Score: 1
      All in all, it makes no sense, unless they could make a huge splash in a totally new market.

      Like 2U 8-way (4 way with dual core) rackmount servers that perform like 16-way Xeons? And take about 1/4 the power of a 16-way Xeon?

      Oh well, time for Dell's competitors to make some hay. =)

      --
      Galileo: "The Earth revolves around the Sun!"
      Score: -1 100% Flamebait
    7. Re:Also... by Anonymous Coward · · Score: 0

      I know I am not supposed to respond to sigs, but I like your Galileo Flamebait sig.

      you need to sell T-Shirts on Think Geek.

    8. Re:Also... by weorthe · · Score: 1

      Since this won't allow them to make any more money on the Intel units, it won't double their business, and will cost a lot more in support, there is no money to be made here.

      It wouldn't necessarily cost a lot more in support. If Dell gets 1.7 support calls for each 10 units sold then they will still have that many support calls if some of their units use a different CPU. The only extra costs are one-time costs such as paying the guy who writes the call center scripts to add a screen for AMD-specific problems (how many ways can there be to reboot?) updating the web site, adding a new assembly chart for the assebly-line monkeys to follow, etc. Even a small number of incremental sales can pay for that. But Intel is probably giving away the store to prevent it....

      --
      cat * >> sig
  93. Re:Bad example: Compaq gone, IBM still alive by Waffle+Iron · · Score: 2, Interesting
    IBM is still alive. And kicking nicely.

    Compaq as a company is gone. It's owner - HP - is nothing more than an ink-delivery system for printers (look at where all HP's profits come from...).

    However, if you strip away all of the other unrelated businesses that IBM and HP are in, it looks a little different. IBM is just about out of the PC market altogether, whereas HP is still a big player, profits or not.

    On the topic of the original GP post: The 286 vs 386 isn't that comparable to today's situation. The 386 had almost 3X the performance of the 286, plus it added virtual memory and removed the shackles of 16-bit pointers. It was a massive upgrade.

    The new dual core chips don't offer anything that you can't currently get with a dual CPU motherboard. It's pretty much just a packaging issue. It's an internal implementation detail that may temporarily affect the system vendor's cost margins, but a few months delay introducing them probably won't have much long-term effect.

  94. Re:In other news... by thecardinal · · Score: 1

    More like intelligent but hopelessly naive virgins.

  95. Three Simple Words. by Anonymous Coward · · Score: 0
    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?


    Intel Marketing Dollars.

    How else do you think they get these wild & crazy prices? it's not ALL about their supply side management, it's also about leveraging your partners with 'marketing dollars' that lower the cost of pieces below what any normal person could buy...
  96. Maybe because... by raam · · Score: 1


    Intel equipment just works. And guess what? In a production environment, reliability trumps performance.

    I have yet to see an AMD server chip OR and AMD workstation chip that doesn't run hot and require an unconventional cooling solution.

    Also, when AMD starts making their chipsets, I'll look at it. Until then, AMD can be the realm of the gamer and aficionado for all I care. I won't use my company like a guinea pig. Who are we schilling...err...advocating for, here???

    1. Re:Maybe because... by neye_eve · · Score: 1

      do you specifically try to say things that are innaccurate, or are you just ignorant?

    2. Re:Maybe because... by Anonymous Coward · · Score: 0

      Or maybe you should leave this person alone since there is a grain of truth to what is being said, no? There are a number of people on this thread noting that performance may not be the deciding factor in these issues. And AMD DOES have a reputation for making chips that run hotter than Intel's, though I agree this is outdated to an extent.

    3. Re:Maybe because... by What+me+a+Coward · · Score: 1

      Uhm yeah sure.

      "The realm of the gamer and aficionado" What about that statment shows what kind of uninformed person you are?

      I mean you say reliability trumps performance implying intel is more reliable and then in the next sentance say that amd is the realm of gamers and aficiandos. Gamers and aficinados are among the group of geekset that know whats not only the best performing of current machines but also the most reliable i mean seriously you think somebody thats going to use a machine for gaming and that is going to go for a machine thats fast but unreliable or unstable crashing just when they need it most? What kind of.... No no i wont say it.

      But i mean really it's just that kind of dilbert managment thinking that ends up sinking companies. I just hope you handle other buisness matters with more intellegence than that post indicates.

      --
      Coward? Coward! Thems fighten words!!
  97. Re:History: Failure to learn, doomed to repeat by Loco3KGT · · Score: 1

    Boy howdy, those 20% profit margins sure are tough!

    http://finance.yahoo.com/q/is?s=DELL&annual

    --
    Blessed be he who reads this post, Cursed be he who tells my boss.
  98. Public perception of AMD is a big factor by simetra · · Score: 1

    The general public... not the Slashdot/geek crowd... if they think about processors, which isn't likely to begin with, and they hear the names Intel and AMD... probably think of Intel as genuine, and AMD as an imitator/wanna-be. I'm not saying this is the case, this is quite likely how the public, Dell's market, sees these chip manufacturers.

    --

    "Would it kill you to put down the toilet seat?" -- Maya Angelou
  99. Why does anyone but AMD care? by HangingChad · · Score: 1
    If I bought Dell PC's, this might concern me. As it is I'm able to build my own servers and desktops, free to use AMD and not give a crap what Dell does or does not do. And if there were a standard like ATX for laptops, I'd build those too.

    BTW, does anyone here build their own laptops? Just curious.

    From their perspective I can see why Dell does it. Probably the same reason Southwest only flies Boeing 737's: Cost. The fewer variables in your production line, the lower the costs.

    If Dell loses market share it will because their gutting the quality service that got them to where they are. It was a service call that got me to start building my own boxes. One of my coworkers just sent back a Dell and bought an Alienware for the same reason. She got tired of dealing with Indian tech support reading from a script and just returned it. And it's funny that Dell doesn't feature their Indian call centers when advertising their "award winning service." If Dell doesn't have anything to hide, then why not be honest in their commercials? Show some guy riding an elephant to work. Dude, you be getting a Dell!

    Seems like companies grow to the point they stop earning their living and start thinking they have a right to it.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  100. Re:History: Failure to learn, doomed to repeat by corngrower · · Score: 1
    I thought it was Nintendo that had the PS2.


    Oh, wait, now I see it. PS/2, not PS2.

  101. Who cares? by oritpro · · Score: 0

    The people that really know the difference build their own systems anyway.

    Dell's products are stripped and devoid of the features that are a must for real power users. On top of that, they have a lot of their parts custom made, for instance the SB live 5.1 card that is so common in their systems is not even a true SB Live 5.1 card. Just try using drivers from Creatives web site or using their sound card under Linux. It just won't work.

    That is why Dell systems are cheap, they cut every possible corner.

  102. Ob Simpsons Reference by gosand · · Score: 1
    Because Dell looked at the numbers and determined that the exclusively-Intel price discount that Dell gets is more valuable than the potential revenue they'd get by offering AMD.

    Exactly. Dell makes business decisions, not decisions that necessarily benefit their customers directly. I am sure there were lots of factors that went into it, like the deals (and pressure) they get from Intel, manufacturing and delivery capabilities, etc.

    Of course, it reminds me of the Flaming Homer episode, where Moe is making tons of money off of Homer's drink recipe...

    Homer: You just lost yourself a customer!
    Moe: Wha? I'm sorry, Homer I couldn't hear you
    Homer: I said you just lost yourself a customer!
    CHA-CHING
    Moe: Huh?
    Homer: You just lost yourself a customer!
    CHA-CHING
    Moe: Homer you're going to have to speak up!
    Homer: You just lost yourself a customer, Moe!
    CHA-CHING
    Moe: I've forced myself to wha?
    Homer: You just lost yourself a customer!
    CHA-CHING
    Moe: Homer.. I'll talk to you tomorrow!
    Homer: You just lost yourself a customer!
    CHA-CHING
    Moe: Yeah you can use it!
    --

    My beliefs do not require that you agree with them.

  103. Dell just doesn't think out side the box by Enrique1218 · · Score: 1

    Dell has always been a very conservative company. Their forays into Linux alternatives is very limited. They have been very loyal to Intel and Microsoft. This all works because consumers don't really care and they can make money off of slimmer margins by limiting R&D and support costs in addition to getting better deals with the two. Apple, on the other hand, puts a lot of effort into R&D, keeps multiple chip suppliers, develops their own OS, and usually integrates new technology quicker. However, they have to rely heavily on higher margins which leaves their products more expensive. In the end, Dell has highest marketshare and Apple is technology leader.

    --
    You don't have to be smart to use a Mac, you just have to be smart enough to buy one
  104. Not only by Mr.+Underbridge · · Score: 1
    Dell uses only intel CPUs for the same reason they only sell M$FT on the desktop. They get better deals from the other gorillas by staying exclusive with them.

    Maybe, although I don't know if Dell has that kind of a deal. It likely also makes sense for them to only support one manufacturer from a cost standpoint. The more you streamline things the lower your costs, and for a company that lives on margins around 2%, that's important. No reason to go with AMD just for variety, particularly when few of Dell's customers demand it.

    I run AMD in my machine, but then I didn't buy a Dell either.

  105. Re:There are many other reasons to switch from del by NotoriousQ · · Score: 1

    That goes for all brands. Dells have overheating and crashing problems. HP/compaq with electrical problems. Toshibas with this device will suddenly not work problems. In general assume any laptop is a piece of crap. Yes, that goes for you too mac fans: I have seen many powerbooks and ibooks with screens practically falling off, and keys that damaged the screen by pressing into them, causing "bright spots" which most people just tried to prevent by using a cloth placed on the keyboard.

    My advice is ignore advice, and research the specific model that you are planning to get.

    And can someone tell me why IBM is still selling laptops if they sold off their laptop business to Lenovo. I am confused on who will handle warranty, etc.

    --
    badness 10000
  106. It has happened! by Anonymous Coward · · Score: 0

    The Saturn Vue Redline has a 250 hp V6 from Honda.

    GM and Ford have teamed up to produce a high gear (6 or 7 gears) automatic. They have also worked together in the past on CVT transmissions.

    The hybrid system in the Ford Escape hybrid has been outsourced from Toyota.

    Just because companies are fighting for market share doesn't mean that they can't strike a few deals on the side.

  107. wha ? by Anonymous Coward · · Score: 0

    you mean to tell me, they didn't drop Intel for AMD FairlyGood technology?

    THE HORROR!

  108. I have a bigger problem with... by ikewillis · · Score: 4, Insightful

    ...the fact that Slashdot has run about 30 "Dell might maybe possibly be thinking about considering using AMD processors" only to run a "Never mind Dell denies it" stories. How about holding off on running another pair of these stories until Dell officially confirms they're using AMD processors?

    1. Re:I have a bigger problem with... by Anonymous Coward · · Score: 0

      Because these stories kick off enormous arguments from AMD fanboys wailing about how Dell won't build systems with their favourite brand of CPU, which means more ad hits. Quite funny to read about the crazy conspiracy theories they come up with.

      Doesn't matter as far as I'm concerned. They're both businesses out to make money. I'll always buy the one that suits me best.

    2. Re:I have a bigger problem with... by hermank · · Score: 1

      well... I dont mind reading the Dell's decision on AMD again and again. this can give me more about the corporate culture of Dell.

      It would be nice, if there is a single post containing a list of all Dell's decision (just url will be fine) over the last few years, and we simply add entries to the list and post it all again. That would be interesting.

  109. Re:History: Failure to learn, doomed to repeat by Anonymous Coward · · Score: 0
    Didn't something like this happen with IBM?

    The i386 chip came out, it was faster, but IBM decided not to move right away - after all, who needed all of that extra speed? The i286 was fine!


    This is when IBM was saying "Nobody ever got fired for buying an IBM" And then the downfall of IBM


    1-2 years ago Dell said "Nobody ever got fired for buying a Dell" Which was strange because it was exactly what IBM was saying 10+ years prior.


    Is the writing on the wall for Dell?

  110. Re:Bad example: Compaq gone, IBM still alive by Anonymous Coward · · Score: 0

    IBM is still alive. And kicking nicely.

    Absolutely, but in the PC market which is what the parent was talking about, the Pope is more alive than IBM.

  111. You missed a detail. by emil · · Score: 1

    The 386 introduced a 32-bit addressing mode and MMU capabilities which are required by modern, preemptively multitasking OSes.

    Intel has been very careful to copy all of AMD64's 64-bit extensions into EM64T. There is no benefit, from a processor instruction set perspective, of AMD to Intel (assuming that Intel has MX).

    The issue is not as critical as the Deskpro/386 was to the PS2. AFAIK, IBM hesitated on the 386 from fear that it threatened their other lowend/midrange systems (the s36/as400, for example).

  112. Power users don't buy Dells by Anonymous Coward · · Score: 0

    Power users don't buy Dells anyway. I am a PowerPC fan but if I ran Windows or Linux I'd be building an Opteron system. Xeons aren't even close.

    Powermac users' hopes are the new machines will use the new 970MP multi-core processor. If the new machines use dual chips then it'll be a quad core machine.

  113. Re:OT Flashback... by Anonymous Coward · · Score: 0

    JAIL?! For weed? For fuck's sake, haven't the cops over there got anything better to do?

  114. My GF works for DELL and the reason... by Anonymous Coward · · Score: 0

    The reason Dell doesn't sell AMD is not because they don't want to! My girl friend works for Dell and I have asked her this before. She says AMD doesn't have the technology to make enough CPUs to supply Dell's demand! Intel might have a worse processor, but they sure have better technology to manufacture them.

  115. Call Dell and Demand AMD by Sux2BU · · Score: 2, Insightful

    If you really want this to change, then why not call Dell (1-800-WWW-DELL) and try to order a computer with an AMD chip in it. If they can see that they are losing business because of their stance they'll reconsider their policy. By taking the "Dell doesn't sell AMD so I won't bother to call" stance when buying a new computer Dell won't realize that they lost a customer due to their Intel only policy.

  116. Re:There are many other reasons to switch from del by Jeffrey+Baker · · Score: 2, Insightful
    You neglected to mention the Dell 1U Xeon machines that catch on fire. Those were pretty neat. Let me tell you, replacing the motherboard in a bunch of 1U servers is not good for your uptime. Neither is fire.

    There's about 100 comments on this page about Dell's amazing manufacturing ability, but it's all ignorant misinformation. Dell relies on Flextronics, Selectron, et al to build practically everything they sell. Dell "integrates" the machine by installing the hard drive and taping up the box. Dell does have a very competent supply chain management operation, but they are mainly managing the supply chain of their subcontractor. Dell has, over the years, turned themselves into a really advanced cross between Gateway and UPS. Don't be fooled into believing they have some huge from-scratch design and manufacturing facility.

  117. BZZT Wrong!!!!! by argoff · · Score: 1

    Because Dell looked at the numbers and determined that the exclusively-Intel price discount that Dell gets is more valuable than the potential revenue they'd get by offering AMD.

    It's more likely because some Dell executives looked at the numbers and determined that the exclusively-Intel price kickbacks that Dell's worth is more valuable to their swiss bank accounts than the potential revenue they'd get by offering AMD. These same Dell execs then proceeded to come up with bullshit excuses of why they couldn't possibly afford to go with AMD. For chrissake, this is slashdot - if Dell was really listening to the marketplace and to customers - it would never have come to this.

  118. Re: Dell still Intel only by rcamans · · Score: 1

    I work at Dell, designing servers.
    I am surrounded by geeks.
    Lots of them.
    If you read the article pointed to above, it is reasonably accurate.
    What it does not explain is the prime directive.
    The prime directive is:
    Stay in business.
    How do you stay in business?
    By being successfull. That translates into staying profitable.
    How do you stay profitable?
    By not squandering your profits.
    How do you do that?
    By doing what the markets demands of you.
    If you look at Dell sales, they are doing just that.
    Growing faster than the market, by taking market share away from its competitors. At a profit.
    50 Billion in sales a year is nothing to sneeeze at.
    Bill Gates wishes his sales were that high.
    So does Intel.
    Dell's comeptitors are doing AMD and/or Intel.
    And they are loosing market share to Dell.

    So what really is the Prime Directive?
    To keep us Dell geeks in paychecks so we can afford the latest geek toys.
    Lots of geek toys.
    Oh, baby, oh baby.
    drool, drool.

    By the way, thank you all for your contributions.
    I personally really appreciate it.
    thank you, thank you, thank you.
    (he says, laughing all the way to the bank)
    Really

    --
    wake up and hold your nose
  119. WTF? by Junta · · Score: 1

    Well, for examples of large scale AMD deployments, look at the top500, those do not have exotic cooling configurations relative to Intel solutions.

    Additionally, AMD has been making their own chipsets for a while, the IBM e325/e326 uses AMD's chipset.

    Stop spouting out-of-date nonsense and research things before you flame.

    --
    XML is like violence. If it doesn't solve the problem, use more.
  120. Only microsoft on the desktop? by harris+s+newman · · Score: 0

    Thats funny, I bought 2 systems from Dell with Freedos on them. Dell does support alternatives, but only if it will be profitable.

    1. Re:Only microsoft on the desktop? by Mr.+Underbridge · · Score: 1
      Thats funny, I bought 2 systems from Dell with Freedos on them. Dell does support alternatives, but only if it will be profitable.

      Yeah? That's interesting. I'd like to see how you swung that. Seriously, how'd you go about it and how much did you save on the Windows tax?

      I'm imagining you did it by taking an OS w/o support. That would probably still fit within my general thesis, in that the slight extra overhead of supporting FreeDOS gets them out of a support contract. A bit different than supporting a whole different line of chipsets and such.

  121. Nah. It drove MS loss per box. by crovira · · Score: 1

    Intel didn't lose anything.

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
  122. A new wizard is borned by smartdreamer · · Score: 1

    When the initial story appeared on ./ , a mighty wizard predicted such news. See this. Now, I don't want to see stories about Dell stupidity anymore.
    My two cents.

  123. You're arguing merits that don't matter to Dell by crovira · · Score: 1

    Its that Intel does all their board development so that Dell doesn't have to.

    That way they save on product R&D money so their boxes can get out the door for less.

    Dell is primarily a box stuffing and repackaging company. They don't do R&D except on their own supply chain management. They ship more and build boxen cheaper. They don't care about better. Nobody notices except the geeks, who only buy one box at a time. Dell wants to ship thousands.

    R&D on the bopx is just expense to Dell and that cuts into their profits (and executive compensation.)

    If AMD wants to get into bed with Dell, they'll have to do the same thing as Intel: just about all the product R&D.

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
  124. Re:There are many other reasons to switch from del by evilviper · · Score: 1
    Dell laptops are the worst brand of laptops you can buy.

    Averatec is worse...
    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  125. Why is this modded up? by ad0gg · · Score: 1

    Intel dual core systems are shipping. You can buy them at Dell.News Story.

    --

    Have you ever been to a turkish prison?

    1. Re:Why is this modded up? by Anonymous Coward · · Score: 0

      Dell is taking orders for these. This is not the same as currently shipping.

  126. do you suppose ... by LorenzoV · · Score: 1

    ... That Dell signed a [very] long term contract with Intel not to use AMD parts? Is it possible that in exchange for those contract terms that Dell got very favorable pricing for Intel parts?

    In the face of an apparent better mousetrap, Dell adheres to the inferrior supplier.

    Occam's Razor. The simplest answer is usually the right answer.

    JMHO. YMMV.

  127. erm by Luthair · · Score: 1

    Those links are ancient, not the chipset and/or dealing with specific setups.

    Intel chipsets have had their share of problems as well. here for example. Hell, early pentium CPUs had a division bug.

    The bottom line is no matter your CPU when you spend $2 on your motherboard it will have problems. If you want to compare chipsets then you need to do so in the same price range for both processors.

    1. Re:erm by LWATCDR · · Score: 1

      I think the Pro avoided the Pentium bug but that was so long I can not be sure. That list was just a quick one I got off of Google. Take a look at Google search for Intel chipset problems and you will find few and the one major one is about Intel doing a recall to fix them.
      What really sucks for AMD is almost all the problems listed where not for the AMD chipset. If AMD would make it's own motherboards and or brand a motherboard from outside they would do much better in the server market. They really do lack the one stop shop feeling that Intel has. Yea there stuff is as good or better but it lacks the history and reputation that Intel has.
      When the Athlons first came out we where going to build our first Linux server to replace our Novel box. I tried and tried to get an Athlon for it. Instead we ended up with a PIII. I did manage to get a good ABit motherboard for it, Suse Linux, and a 3ware Raid card. I could not for love or money to get them to go for an AMD cpu. We are going to replace that server and finaly I am going to get them to go with an AMD system.

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  128. Why? by KinkifyTheNation · · Score: 1
    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?
    Why? Because it's Dell. They don't even offer AGP slots on their lower-end towers if you don't order a graphics card that comes with it.
  129. Tomorrows News Flash! by 9812713 · · Score: 2, Funny
    April-19-2005

    Headline:
    Intel Invest 3.5 billion Dollars into Sales.

    Body:
    It Seems that Intel is up to their old tricks. Just when we all thought that Intel was beaten by the AMD Operton, they announce that there will be a another 3.5 Billion dollars poured into sales.

    Amoungst the top supports we have Dell, Gateway, and IBM headlining the top 3 supporters of Intel Chips. HP and Compaq say "they offer both chip in their line of products to give the user the choice... Read more, Click Here.

    -- :)

  130. uhhh, any cross-ownership issues here? by swschrad · · Score: 1

    first thought is that there is cross-ownership or cross-investment between intel and dell. second thought is that somebody (-ies) at dell is getting a little something under the table that hasn't made the old 1040 form. us tired old ex-newsmen never stop thinking "look for the money."

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  131. Nothign wrong per-se by SuperKendall · · Score: 1

    I just bet they don't make as much off the whole deal as if they had simply sold some popular player. Remember they had to do some R&D to develop it and also manufacture it.

    It's an attempt at positioning themselves to be like Apple, but I think a weak one and not as good for Dell in the long-term as they dilute the Dell brand with mediocre products.

    I've seen one in a store and to me it smacks of genericness.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Nothign wrong per-se by alc6379 · · Score: 1
      I'm not so sure about that-- IANA Economics Professor, but I'm guessing that Dell proper did not design the player-- they probably took some design from a Southeast Asian design firm and slapped Dell badging on it. They may have done some R&D, but considering Dell's current track record as far as cost-cutting is concerned, I'm sure that they came out better by licensing a design from some little firm and spending a little on R&D than they did by licensing/retailing the iPod, or similar, outright.

      Also, an aside: Until Dell started producing their MP3 player, you could actually buy an Apple-branded iPod from Dell's website. Now, you type in iPod, you get their MP3 player. I'm figuring that my inference is correct-- they switched over to their own brand of MP3 player because they saw how well the iPod was selling from their website, and they wanted to soak up the lion's share of the profits for themselves with an almost in-house designed product.

      --
      I don't moderate anymore. Karma penalty for 90% fair mods? Can I mod that unfair?
  132. Because they can't by Anonymous Coward · · Score: 0

    The math is pretty simple. Intel does separate pricing discussions with all of their OEMs. Dell's business model is based on being efficent. The CPU/Chipset is over 33% the cost of a motherboard (CPU/Mem/Everything else). A change in Dell's purchasing contracts by 3% can take 1% of margin out of Dell's business. Intel has Dell by the short hairs and they know it. The day Dell ships an AMD product and Intel "updates" their pricing, is the same day HP can think about being competitive. People who care are installing Opteron servers over Intel servers 2:1. Go look at Racksavers or any of the other "second tier" rack server suppliers.

    HP, Sun, and whomever else should exploit the heck out of this opportunity to compete with Dell.

    My 0.02

  133. answer in keywords by Anonymous Coward · · Score: 0

    > Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    lock-in,texas,backroom deals,monopoly,arrogance,playing God,evil,strongarm tactics,stupid customers,brand loyalty

    I can't believe how many "network/system administrators" these days buy Dell "servers" and manage to keep a straight face.. I guess they're better than what you can get at Walmart. You must like having some cocky bastard's name in your face all day!

  134. I think it's about stability by NAACPsupporter · · Score: 0

    Intel is still considered more stable in the minds of end users.

  135. Mystic Meg eat your heart out....? by ElvenMonkey · · Score: 1

    Maybe I should turn to computer journalism for my trade?. Might certainly get rid of these 'newshounds' that jump at the tiniest tidbits, forgetting the past, and forever turning mere morsels into a feasts.

    --
    "Joy is not in things; it is in us." Richard Wagner
  136. Re: Well then ...? by Stuart+Poss · · Score: 1

    It seems to me that much of what you are saying with regard to Dell being primarily a manufacturing company, thus basing their decision on total cost (as opposed to market perceptions) is largely true. Assuming that it is, this seems to lead to the interesting question of what is the most efficient manufacturing company building AMD systems? What other "AMD inside" firms are most likely to use the "Dell strategy" to improve their productivity and eventually put pressure on their nearest competitors in terms of cost? It would seem that until such a firm emerges, Dell will face no serious pressure to sell AMD processors.

    It is not personally important to me one way or the other now. I use two Dell machines but will most likely buy a new Opteron for my next desktop purchase). However, as a consumer I generally tend to benefit when competition is alive and well in the market place, so although I am typically looking for the best product at the best price, I don't like to always buy from the same company, even if they have a good product because in the long run I benefit more by spreading my purchases among a variety of vendors. As consumers we must be wary when we conclude that the lower prices from near monopolistic (very large) vendors will always be the best. Although it may be true now, it may be that in the future they will never be as low as what they might have been had competition remained in the market place.

  137. Server Chip to Desktop Easier by Nom+du+Keyboard · · Score: 2, Insightful
    AMD has made an interesting choice here, given that Intel has made the opposite decision.

    Usually the only thing preventing a server class cpu from being used on the desktop is price.

    Alternatively, it is shown that fast desktop chips don't automatically make good server chips due to the different type of workload involved. If desktop chips made equally good server chips, then server chips wouldn't exist at all.

    Conclusion: you'll see AMD dual-processor cpus on the desktop before you see Intel dual-processor cpus in servers.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  138. Dell needs to fall by Nom+du+Keyboard · · Score: 1
    I'd love to see Dell take a fall over this.

    Or better yet, be discovered shipping AMD white-boxes out the back loading dock to customers they'd lose otherwise for backing the wrong horse in the 64-bit derby.

    There was a rumor that Dell would first try everything possible (including "corked" benchmarks) to try to get you to choose Intel. And only if that failed, offer an AMD solution. I'd love to hear more facts on that.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  139. Dell's lack of support is obvious by Anonymous Coward · · Score: 0
    Using AMD, at this time, doesnt fit into Dell's business model. This is the reason why Dell is such a huge successful company- they form very intelligent business strategies, then stick to them (unlike, for example, Gateway, who decided Direct Marketting wasnt REALLY a good point, and proceeded to flush millions down the toilet to make Gateway stores).

    Dell has become successful by ENTERING a market where it has been shown they can turn a good profit. Dell does NOT create markets- they let other, less intelligent companies do the hard (and expensive) work of creating new markets.

    If AMD is able to finally capture a significant share of the server market (which I honestly would like to see), then Dell will enter the market to meet customer demand. But given that they will then need to have two server lines with completely different architechtures and hardware requirements, there will need to be some rather heavy demand.

  140. This could be, quite possibly, ... by Gruneun · · Score: 1

    one of the most insightful posts I've read on this site in a long time.

    Increasing the number of options does not mean you increase the number of consumers or profit.

  141. Re: Dell Inside Intel by Lobachevsky · · Score: 1

    or at least a clever title should be used if the Dell articles see-saw between the possibility that AMD may get a new distributor or not.

  142. Outsourcing@IBM (Was: Quality@IBM) by sethstorm · · Score: 1


    And can someone tell me why IBM is still selling laptops if they sold off their laptop business to Lenovo. I am confused on who will handle warranty, etc.


    For now, the service is good despite getting the feeling the CSR you have is next to the Dell one. The only difference is that IBM doesnt mind calling you at odd hours for warranty calls - request electronically at 12am, get call at 1am, get laptop box around 8-10am, laptop's fixed and in your hands 1-3 days later.
    IBM sends their laptops in to Selectron in most if not all cases for the service. If Lenovo still does that, it's going still be the same people making repairs, just that Selectron might be seeing metric tons more black/red/gold "Thinkpad" marked boxes that are only so in name but not in quality.
    After IBM exits completely in 5-10 years, then there's going to be quite a stir as there will be tons of knockoffs, but no high quality standard - even if you were willing to pay $3500 for it, and definitely, I'm not going to put $3500 for an upmodded Sager or equivalent- I'd rather build my own laptop from chassis+board+cardbus+minipci/PCI-E video expansion board+matching 1600x1200 or better display+battery+dual media bays on up first (This is more or less designing it from the ground up, not off a design already in service, even though smart readers would think of an IBM A31p updated to features that'd make it something worth the A40p/A50p badge). Perhaps one might have to muscle some of the current producers (directly) into some custom orders with strict quality requirments since they're(IBM) the last to drop out of making quality equipment, even the Thinkpad.

    --
    Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
  143. Re:There are many other reasons to switch from del by Anonymous Coward · · Score: 0

    It's also possible to make many of the desktop models smoke, just by replacing the power supply with a standard ATX supply.

    I had one Dell desktop where the power supply failed. The connector looked like a standard ATX connector; there were no markings to indicate otherwise, and the manual didn't have any warnings. So I installed a new ATX supply, turned it on - got a cloud of smoke. It turns out the connector has 3 rows of pins removed from one side and shifted to the other side - so it still fits on the motherboard, but is now miswired. Dell support was less than helpful ("not our fault our computers catch fire"). I'd believe they don't have any in-house engineering...at least not any engineers with more than half a brain. (Why would you deliberately reassign wires on the power connector, then not change the connector design or mark it in any way?)

    Someone with some time on his hands should bring a class action lawsuit against Dell. They certainly deserve it.

  144. The one place intel / dell suck is databases by Sxooter · · Score: 1

    If you scan through the postgresql-performance mailing list, you will see, time and again, that the AMD based machines routinely stomp the intel offerings into the ground. And not by 5 or 10%. By 50 to 200%.

    --

    --- It is not the things we do which we regret the most, but the things which we don't do.
  145. Dell sucks anyway... by rice_burners_suck · · Score: 1
    Why not offer customers an alternative that has better performance instead of risking the lose of those customers to another vendor that does?

    Along the same lines, how come all these vendors don't offer alternative operating systems preinstalled? I wouldn't be surprised if a company like SuSE would sell them copies at cost or less just to get the stuff out there. It would be cheaper than Windows at any price.

    So why don't they do it? Why not offer better hardware? Why not offer better software? Because companies like Dell are still doing business in a retarded fashion where they don't consider what's actually good for their customers. They just want you to think that what they gave you is the best for you, but it's actually what's best for them, at your loss. Dell sucks. I wouldn't even bother to think about them.

  146. but does AMD want to sell to Dell? by Anonymous Coward · · Score: 0
    Here's another theory; consider the point of view of AMD: Dell persists in twisting the arm of by far the biggest x86 chip maker. You're going to have to knuckle under even more than them to get into their product line. So far they have refused to sell your chips.

    Now, if your market share is rising, do you sign up with the company that's snubbed you in the past and will do their best to wring everything out of you in the future, or do you leave their competitors who have long had a better attitude to you swallow Dell's market share? It only makes sense for AMD to do that if Dell can sell its available chips in significantly higher volumes than other vendors (not just take the AMD sales from them), and AMD is willing to swallow its corporate pride, and AMD wants to say it doesn't mind being mistreated by OEMs

  147. Re:History: Failure to learn, doomed to repeat by plopez · · Score: 1

    I think the example you gave contradicts your point. IBM is alive and profitable. Compaq no longer exists and the company that bought them is struggling.

    --
    putting the 'B' in LGBTQ+
  148. In more news... by whib · · Score: 1

    In more news, Bill Gates still has too much money, George W. Bush is still president and Bill Clinton was not seen in a gay bar.

    --
    -- www.WhereHaveIBeen.com
  149. not the worst by Scudsucker · · Score: 1

    Dell doesn't make the worst laptops. That honor has to go to Crappaq.

  150. sounds like a shakedown for a discount to me by Scudsucker · · Score: 1

    I think Dell just likes to rattle the sabre once in a while to scare a discount out of Intel, since they're probably Intel's biggest customer. Like how company managers, back in the day, would leave out coffee cups with the logo's of IBM's compeditors when the IBM rep would swing by.

  151. Re:History: Failure to learn, doomed to repeat by toddestan · · Score: 1

    I thought it was Nintendo that had the PS2.

    Oh, wait, now I see it. PS/2, not PS2.


    Nintendo? I think you are still very confused.

  152. What do I care ??? by verayh · · Score: 1

    So, that just means that I won't buy or even consider DELL for my company!

    Their loss! Some one else's gain!

  153. Re:There are many other reasons to switch from del by flamearrows · · Score: 1

    I agree with whoever modded this funny. We've got three Dell laptops that have had between them one problem, total, in more than a year and a half. For unknown reasons, the battery in my 600m stopped working. Called tech support. Next day, a courier takes the battery. Day after, I get the battery back. This is pretty much as good as it gets.

    --
    The indiscriminate use of vulgar language is the linguistic crutch of the inarticulate motherfucker