India Will Need to Recruit 120,000 Foreigners
indi_jobs writes "After all the noise about jobs moving from Europe and USA to India, ZDNet India is reporting that 'India faces a massive shortage of workers with European language skills over the next five years which could see the country needing to recruit up to 120,000 foreigners...' Looks like the jobs may be moving to India but they might require the original people to do some of the jobs!" From the article: "Evalueserve said the ramping up of non-English speaking capability by the Indian offshore firms is an attempt to capture a larger share of the continental European outsourcing market, and reduce the country's high-risk exposure of more than 80 per cent of business coming from the UK and the U.S. economies."
To attract new workers in India and people (as many as 120k) to India, wouldn't they need to offer better benefits, less taxes, higher pay, etc? At that point, wouldn't it make more sense to bring the work back to this side of the ocean?
karma
Ha HA!
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"A witty saying proves nothing." ~Voltaire
"d'Oh!" ~Homer
i guess they're gonna need to outsource back over to this side of the ocean.
upon the advice of my lawyer, i have no sig at this time
I dont know about anybody else, but I find it freaking hilarious that they need more people to handle all the jobs that we outsourced over there.
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Looks like the jobs may be moving to India but they might require the original people to do some of the jobs!
Ah, the joys of documenting others' code.
Given that non-English language skills are the problem, Americans are still out of luck...
To combat the labour shortage, India should outsource the work to North America and Europe. Lots of surplus labour. And the way wages are climbing in India, the West might be able to do it cheaper.
-- Thou hast strayed far from the path of the Avatar.
It'll be those Indian guys complaining about outsourcing next ;) What goes around comes around I reckon :)
They will be able to stem the problem by controlling the emigration of the skilled workers for a while, or offering higher wages for them back at home. Although it may not completely solve it, as the jobs come with the benefit of seeing the rest of the world, and living in a possibly better country than the people feel they are at the moment.
This coming on the day General Motors are cutting 125k jobs and moving more of them overseas, it's all a bit worrying
Business Voyeur
So what now? India is going to start outsourcing? Like say american workers? haha
then it'd be like american companies are outsourcing to india, who are inturn outsourcing to americans!
MABASPLOOM!
Benefits all around
Like, d00d, whatchu talkin bout?
Don't blame Durga. I voted for Centauri.
English-speaking language skills could also be in short supply.
I find this hard to believe considering the proficiency in English I see evidenced in the average Indian help desk I've frequented. I'd venture to say some of them speak even more weller than some Slashdot editors.
I'm moving to India now!! I here the housing market is unbeatable, and since I'll never be able to afford a house in FLagstaff, why not? Do I need shots or anything? Needles scare me.
He got outsourced because of his skills...or lack thereof.
With the supply for workers holding these skills staying the same while the demand increases, that means Indian wages will shoot up. Considering that companies only save about 10-20% by going to India, you can bet offshoring to India will cool off. That's great news for US workers.
as a reduced price lunch.
I would have to agree with India's assesment that working for an American company is a high risk exposure.
Here. It's all yours. Just send me $300. Nice neighborhood; and quiet as a tomb, it is!
Don't blame Durga. I voted for Centauri.
How hard would it be to just route the call to the house of a tech support person. You could offer them a decent wage and the freedom to work from their own home. Just have them take a 3 month class on how to trouble shoot most problems. It shouldn't be so hard since almost any problem you call with involves reinstalling windows. Hell, a machine could do it for less.
I think people would be happier with customer service if it spoke the same language, even if it was the same pointless suggestion to fix your problems.
'India faces a massive shortage of workers with European language skills'
Judging on the speech of the person who answered the last time I called tech support they don't seem be too strict about the "European language skills" part.
Even the "luxury" stuff electricity and Internet access is becoming cheap in new and developing countries, simply because they don't have all that old copper to dig out first.
-- Sig down
It looks like the supply end of the curve is dropping as the demand curve goes up. Before you know it, this could result in an increasing cost of outsourced workers. Combined with the exact opposite curve in the countries doing the outsourcing (i.e. low demand == lower cost workers), a balance will soon have to be struck that will again restore tech workers to a thriving market in both America/Europe and India. No, there's not going to be another "tech boom". That's over with.
:-)
I have to say that I found the article rather amusing, as I've ran up against many of the "English speaking" Indian call centers. (I'm looking at you Citibank.)
Q: What do you get when you mix an Indian accent with the British flavor of English?
A: Something completely incomprehensible to an American.
It's amazing how many cues exist in the accents we use in our language. American English is actually quite forgiving of foreign accents, but it frustrates me to no end trying to understand the Indian on the other end. It's not that he has an Indian accent. The reps actually tend to speak English quite well. The problem is that the slight Indian accent completely throws off the British accent (which most Americans are unaccustomed to anyway) and makes it very difficult to comprehend their speach. Add the quality of a telephone connection on the mix and you've got a communications disaster far worse than the bored utterances of the previous Floridians. (Who were no shining examples of pretty speech themselves.)
Ok, I'm done complaining. I'm sure I'll soon be hearing from all manners of Indians, British, and Floridians who all feel slighted just because I had a bad customer support experience. Cheerio!
Javascript + Nintendo DSi = DSiCade
This just means that India will outsource to even cheaper labor markets. They are already sending work to China. I don't think we'll see jobs 'onshoring' very soon.
The Tokyo Geek Ghetto citizens can transfer to India so they can have a better place to call their own. Screw the European Language Skills.... They are well learners.
From the article:
I don't know what to make of India's "taking" of the market the way they have. And, I don't know who to blame. But, I do know:
I guess I blame India for short-sheeting the buying public claiming to provide "equal" services for far less cost... It's disingenuous at best, downright unethical otherwise. I'm guessing they'll have similar level of service for non-English European countries.... Heaven help those consumers when they start making calls for help.
I guess I blame corporations for "bottom-line" decision making over customer satisfaction.
Sidebar: Does anyone wonder why, if India can provide "equal" service... for far less money (i.e., "phone" support) why "phone" services like 911 haven't been sent overseas? I don't.
Sidebar 2: Suggestion: if you do need support for something, I can't suggest strongly enough... keep calling, and hanging up until you get someone who you can easily understand (NOTE: that could end up being someone in India, but empirical data suggest otherwise)... Maybe if we all did that, the skew would be back to English speaking support.
Globalism is great. Eventually Africa will be used as it really is the last spot of untapped labor (although a tad risky at the moment).
The current exchange rate is 43.5 to 1. They won't be outsourcing back anytime soon.
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Hey! A real live Yooper! (if you have no idea, just talk like Bob and Doug MacKenzie. It is close enough).
Don't blame Durga. I voted for Centauri.
I'd venture to say some of them speak even more weller than some Slashdot editors.
I agree, except for more authenticity, I would have written it: "...some of them speak even more weller then some Slashdot editors.
BTM
That was the turning point of my life--I went from negative zero to positive zero.
Call of India lures European workers
6 9.stm
http://news.bbc.co.uk/1/hi/world/south_asia/40380
It reminds me of that Dilbert where his company outsourced their work to India, who outsourced it to Romania, who outsourced it to Mexico, who outsourced it back to the original company.
Ha, ha! Nobody ever says Italy.
I has happened before (India luring Europeans). Just promise tiger hunts and untold riches to be made off of shipping tea 'round the Cape.
Don't blame Durga. I voted for Centauri.
The foreign workers will cost less working in India by serving the rest of their life with cheap Indian labor. This is how the entire economy of a country like England or the US gets "outsourced" to India. Because soon enough, the foreign workers will drain the local nontech labor pool of its best workers to serve them, and more people will need to be imported. It's almost as damaging to the local, less skilled, labor pool as it is to the foreign economies cherry picked for its workers. While the transplants ramp up India's economy, many of its globally competitive advantages, like unfettered environmental destruction and labor commoditization, will eventually catch these migrant workers short.
Maybe it's time we just fill a "B Ark" with service personnel, and turn this brain drain to our advantage.
--
make install -not war
Screw you, and take your complaints with ya. Serves you right.
So now that the free trade advocates have made a solid foothold in countries wherelivng conditions are the poorest possibel without being completely sub human, they will take the steps to make first world countries competitive with these markets.
I see arguments rising that the US and europe will need to lower their expectations and excesses within the working class so to compete with these "more efficient and enthusiastic workers overseas".
Phase three will entail the outsourcing from india to 3rd world countries that even now are being introduced to the technology age with highly inexpensive computers to prepare for a shift of the IT industry to sub-service industry wages.
where are these recruitments ads for Indian jobs - I for one would love to work somewhere new... but I don't see the ads...
"When no-one around you understands start your own revolution and cut out the middle man"
Isn't it sad that a "third world" country of a billion people has a government with a labor policy that can create a surplus demand for tech workers in the hundreds of thousands, while America's got hundreds of thousands of un- and under-employed tech workers, without a competitive labor policy?
--
make install -not war
If I was making $50/hour and my job was outsourced at $25, then the outsourcing company can rehire me at $20 to remain profitable? That's only a 60% paycut for having your old job back... why the fuss?
Now if I chase down that foreign language proficiency, add it to my programming proficiency, and go live and work in a third world country (yeah, I said third, deal with it), I'll really be living the American dream. Yay!
ZDNet India is reporting that 'India faces a massive shortage of workers with European language skills over the next five years which could see the country needing to recruit up to 120,000 foreigners...
Everytime a "journalist" says that there's shortage, I immediately become suspicious. These people said that there was a "shortage" of programmers and it would last until, what, 2010? And yet there's still a bunch of us who had to get jobs at Home Depot. These folks are saying that there's a "shortage" of nurses. But a few years ago, nurses where being laid-off because of managed care. WTF!
What I'm saying is, these folks are just spewing the shit they're getting from PR firms and reporting it as news.
Here's something that I really love. A friend of mine was approached by a guy to start a "school" for nurses. He wanted to recruit people from Africa (I don't why Africa - I guess a lot of foreign nurses are from Africa especially Nigeria)and then train them as nurses to help with the nursing "shortage". My friend, bless her, said "When working conditions and pay are IMPROVED FOR NURSES, I MAY help you, until then I do not believe there's a "shortage".
I'm hearing more and more people (even from IT) training to become nurses because of the increased salaries.
I think this article is just a PR ploy to screw their own (Indians) people!
The average American McDonald's worker is rich by the standards of many, if not most, foreign countries.
Don't blame Durga. I voted for Centauri.
... China and Africa speak worse English than even the Indians.
Is the shortage in the call center market or the programming market? I don't mind doing any job if I am unemployed, but I would want to move into a position that utilizes my talent as well as compensate my well for that talent.
India created a situation where their growth has outrun their purpose. The purpose of outsourcing jobs to India was that they could do it at the cheapest rates anywhere.
People I've spoken to are saying the big corporations are now moving away from India because of high turnover as India-based employees leap jobs frequently to make higher income. Rates are also going up in India as the work force because more highly skilled and specialized. So large companies are looking at China, which hasn't worked out so good and in fact many India contracting companies are subcontracting to China.
Basically, India's prices are going up and they aren't the lowest cost center anymore. This means trouble for Indians since their boom depends on them being the cheapest. They created a market that depended on cost and the people are now beginning to expect more. Looks like they'll soon be like the US, trying to keep jobs in their country.
My friend, bless her, said "When working conditions and pay are IMPROVED FOR NURSES, I MAY help you, until then I do not believe there's a "shortage". AND I'm hearing more and more people (even from IT) training to become nurses because of the increased salaries.
It's really not. Salaries for nurses have hit a point where fellow Americans want to move to that profession. Thus, eventually decreasing salaries.
Economist geeks, please explain more eloquently - English geeks please make sense of this post :-)
Being a non-native Floridian (originally from New Jersey (which has its own problems)), I understand your complaint, and am not offended. I worked internal phone tech support down here, and some of the voices... The less said about (and by) the voices, the better.
I keep seeing stuff like:
If India needs english speaking teckies, then it presents the old problem of worker mobility in a new light. Taking a page from Hot money it may be a new trend will arise where skills will move to where the relative cost of living will maintain or increase their net income. Living in a foreign land can be a bitch but if it means putting money in the bank then, perhaps, as a short term strategy it will win converts and create a global work force. This may be aided by the adoption of English as the lingua franca.
"Academicians are more likely to share each other's toothbrush than each other's nomenclature."
Cohen
Does this mean we'll finally be able to understand the people on the other end of the support calls.?
In general I've found outsourced Indian services to be far superior to the older American version. Less fucking about, greater efficiency, more focus, less arrogance. And what a highly skilled workforce (hell, even the guy fielding sales calls probably has a Masters degree under his belt) with a desire to offer a high quality customer service. Its very refreshing from dealing with the "our way or no way" Americans and their inpenetrable accents. Back when our service contract terminated in America one got the impression that the staff felt answering a phone beneath them and had one eye on the clock the whole time they were supposed to be giving you their attention. Sure, an Indian guy might not understand you or vice versa, but admit the fact and the two of you can normally make yourself understood; the key is, as I've said, attitude. I'm not surprised many Americans are complaining about the quality of Indian services, its why the suck at offering them to anyone else.
Do you think it's people who want to get in on the Oil checks (I don't know what it's called) you guys get? Because everywhere else in the US, nurses get a sign-on bonuses of $10,000+ (I've seen the ads myself) for just starting to work there. What I'm saying is, those nurses can leave Alaska and make a really nice living.
It seems most of these "jobs" are the tech support calls where you sit behind a phone and answer questions.
did you forget to take your meds?
The outsourcing countries have major advantages that we would require significant adjustment to overcome:
1. They've got a huge workforce of people who are overjoyed to work. If your choice was between call center/coding/offshored clerical work and whatever job you could get back in your village, what would you choose? I'm actually working on a partially outsourced project now...a couple of our developers went over to India to work, and they report that people are more than happy to work 15-16 hour days.
2. The standard of living is much lower. Everyone doesn't need the newest car, latest clothes or an expensive house. In the US, a lot of the salary inflation is because keeping up in the consumer universe is so expensive.
3. Education is considered important. Those stories you hear of immigrant students doing much better in school are true. It's considered shameful to fail in most other countries. True, we may not be graduating as many scientists and engineers because the employment prospects are so dismal, but I think it's mainly because parents don't push their kids to do well as much as they do in other countries. If/when I have kids, they will be education robots...nothing but study until they're finished with school. That's the only way we can compete.
So in comparison, we have an expensive, undereducated country with a poor work ethic. No wonder we're losing this battle!
plenty of American nurses in school ready to work for the increased wages. Eventually wages will come into parity (- forgive my lack of Economic vocabulary).My fault, I posted an inconsistancyin the grandparent.
In Soviet Russia, India recruits you!
Yeah it's old but I still laugh.
May you never feel this way!
The other day, I randomly received an e-mail from a person in India seeking employment with my start-up. Well, I'm just a one person company, so I'm not looking for anybody. But it was interesting to receive this message because of the hustle.
And, in my opinion, outsourcing to another country probably doesn't too much sense for everybody, but it's the "thing to do" and there's been a lot of hype promoting this practice.
Synchronize your calendar and mobile phone via text messaging.
The article makes no sense at all:
1. The main (if not the only) reasons to outsource a job to India are a)Operating expenses b)A large pool of talented but underpaid engineers. If the pool is running out of human resources, they will just relocate those jobs to China. With a population of 1.6 billion, a 0.001% of German or French speakers still gives you 1.6 million Chinese people to choose from.
2. Also, you can easily find 20k, 30k, 40k underpaid engineers in Central America or impoverished nations in South America such as Guatemala, Honduras, El Salvador, Nicaragua, Bolivia, Ecuador and Peru. The Russians may be well-served by Eastern European countries outside the EU, such as Belarus, Georgia, and the -istans.
3. And no, those jobs wont go back to the US. If a foreign euro laguage is one of the requirements, the worst place to look it for is in one of the most monolingual societies in the developed world. Sadly, the US it's one of the few places where people brag about not being able to speak a foreign language.
The implication in the original poster's blurg is roughly "see you weren't losing anything after all".
I disagree.
1. Americans have American I.T. jobs with American companies at American wages.
2. Those American I.T. companies send those jobs overseas so they can pay the workers less.
3. One of those countries can't find enough people to staff these jobs so they will invite foreigners to come apply for them.
End result. If you are a western IT worker you can keep your job if you take a drastic pay cut and move to a 3rd world country literally around the world.
Let me know the part where the "noise" about off shoring was much ado about nothing.
If I move to IndiA, and take a job, does my HMO cover marauding monkey bites?
I'm sure the shitty wage would go a lot further living in India than it would living in Southern California. Maybe I should send a resume.
You're on your own now.
At least the only person who has files that need extensive backing up is my brother. I feel sorry for the people who have several gigs of pictures and other things they'd like to backup, but can't because the system is so virus plagued it's impossible to do anything.
On the radio on the way in to work today, I heard a story about yet another market that India(n entrepreneurs) are getting into in a quick way -- animation. It seems that even though there was no market for it at all in India, hundreds of thousands of Indians have gotten themselves trained in animation and are geared up for just about any project from commercials to children's entertainment, feature films and maybe even Anime.
Let's get a check on reality here -- it would seem the picture that's being painted is that India's economy is being based largely on outsource activities. That's all well and good but sounds amazingly like too many eggs in one basket. What else does India do? Surely the picture being painted is somewhat tainted or is India as surreal as it sounds?
Now given that a great deal of the business activities that are booming over there has a lot to do with communication with people of other nations and liguistic bases, it would seem more than a little prudent for them to add emphasis to their ability to speak other languages instead of selling these less-than-understandable services. As the article clearly points out, they simply lack those skills in spite of all their other training. I think it's time the Indians stopped speaking Indian and started speaking English, for example. (I'm sure other languages are important too, but none quite as commercially viable as English.... no arguments please, you're wrong.)
I wonder, then, when the supplier will meet the demands of their customers?
NAFTA encouraged many American companies to build manufacturing facilities in Mexico. The impetus was cheaper labor, no labor unions, no benefits, no cumbersome environmental regulations -- in short, all those things that the Clinton regime was supposed to address in follow-up legislation when promises were made to American trade unions.
But some companies that established Mexican facilities decided that Mexican workers still cost too much money, so they imported Chinese labor to replace the Mexicans. As the infrastructure and regulatory situation improved in the PRC, these same companies pulled up stakes and moved to China, leaving behind a lot of unemployed Mexican AND Chinese workers. (Many of these workers have since illegally immigrated to the USA through the porous southern border.)
Whatever labor gap India may currently have that impacts their offshore outsourcing business, so long as they continue to invest in their human and technical infrastructure, the situation will correct itself. OTOH, the Dubya/neo-con regime in the USA is not only not willing to invest in improving either their human or technical infrastructure, they are hard at work dismantling the remnants of the social safety net by any means possible. It is not hard to foresee that both China and India will be 1st-world world powers within 20 years, while America will have slid into the position of a feudal 3rd-world economic basket case.
The technical people in India and other third-world countries already have a standard of living that's equal or above their counterparts in the USA and Europe. Their wages only seem so low because the money exchanges aren't linear.
India, China, and other countries keep their exchange rates artificially low to increase their exports. This is made necessary mostly because the USA and Europe have heavy subsidies on agricultural products that compete with third-world exports. What's the point in subsidizing orange growth in Florida, if Brazil has perfect soil and climate for growing oranges, while Florida is only marginally adequate for oranges? Why does Europe grow sugar beets if sugar cane produces sugar at much lower costs?
In order for less industrialized countries to compete with the agricultural products which make most of their economy, they must lower prices by depressing the exchange rates.
If you are an unemployed engineer in the USA, blame not the CEO who follows a sane economic policy. Blame the farmers and their lobbyists.
More and more it seems like "a sane economic policy" means "making decisions to obtain short-term savings and line my own packets at the expense of long-term viability".
Is that really sanity? Or is it just greed?
Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
The Theorem Theorem: If If, Then Then.
You have to understand that the cost benefit will soon cease to be the dominant factor in outsourcing. The prices of supply-chain consulting in India have been rising at a rate of 15-20% every year. Moreover, the mechanics that move this business are nearing a point of saturation (all flights - inland and overseas are _always_ booked, hotels are jam packed). The other factor, which Americans will probably want to deny - is the productivity factor. The average guy sitting behind a helpdesk in India is more often than not a college graduate. People who do supply-chain related work very often graduate from the absolute best universities in the country. The reason they're doing this kind of work of course, is that there is often no avenue for improvement. Whereas a Berkeley graduate in the US might go into scientific research, or tech-intensive development, a corresponding IIT graduate does not have those kinds of jobs, at least in India. What it means is that Indians in the same positions in outsourced jobs are often more productive, and for the moment, they're also cheaper.
to start a TESL school in India
I don't know if I could make it. I'm just worried my digestive system would never be able to handle South Asia.
http://junglevision.com -- Shamus for Gameboy
http://www.finfacts.com/costofliving4.htm
According to this index, it looks like living in Mumbai or New Dehli costs about 45% of what it costs in New York, and 1/3 what it costs in Tokyo.
Does it really cost 2.29 Rupees for a loaf of bread (I just bought one for $2.29) or can you really rent an apartment in Mumbai for under 3000 Rupees/month?
Hint: When I was in Turkey and the exchange rate was 400,000 lira to the dollar, I wasn't able to get a meal at any restaurant for less than a million lira.
My amazing wife - Artist, Author, Philosopher - Laurie M
The parent was correct when he referred to "speaking Indian". Check the dictionary: "Indian...A native or inhabitant of India or of the East Indies. a) A member of any of the Native American peoples except the Eskimos, Aleuts, and Inuits. B) Any of the languages of these peoples.
Don't blame Durga. I voted for Centauri.
I know that eBookers has hired quite a few Norwegians to work in their call centre in India. The pay is bad, certainly compared to Norwegian standards.
The people they hire are usually young people wanting to experience something different for a year. Given the high rate of attrition in Indian call-centre, a year is actually considered pretty long.
Vote no to the European constitution. We want to be able to substantially narrow the scope of the EUCD in the future.
Vote no. By voting no, you are not voting against Europe, you are voting for a better Europe, where citizen's right again count more than those of multinational companies!
Vote no.
do you send jobs around the other side of the planet done over a globe spanning network to work with databases hosted on servers back in the west where the jobs used to be worked, and then send the westerners who used to do them to the far east to do the work there instead of simply doing it here where the servers and customers are in the first place.
Now we're not just outsourcing jobs, we're outsourcing the workers themselves. "Get packed Johnson and start developing a taste for curry. You're going back to your old job, but you're going to do it in Bangalore."
"But I'll still be paid as much as before and it won't cost you less."
"Don't confuse me with logic and common sense."
If my grammar and spelling are off, I am [distracted/tired/careless] (take your pick)
That's fine.
I find myself frowning when US companies export work to people who will never be buying their products. They sacrifice the top line for the bottom line. What they fail to realize is that nobody will ever save themselves to prosperity.
Maybe an example is in order. A local firm where I live just sent 90 jobs to India. That firm sells travel products. The 90 people they laid off occasionally buy those travel products, but the 90 people hired in India will most certainly not, because they're not even sold in India. Those 90 people occasionally bought Buicks and bacon and countless other products from the local economy. How much of the income earned by those 90 people in India will find its way to my company? I know I've lost the business of the 90 newly-unemployed workers.
Laying off your customers is a Very Bad Idea. Laying off my customers means that I might have to lay off your customers. Is that really what US business wants?
Generally focusing on the long term is best in the long term. The issue is that the long term can be a very long time. As an example, it was 50 years before Japan paid for their mercantilist policies with a decade of no growth and deflation. Something similar will happen in other parts of Asia, but it could be near our retirement rather than mid career. It takes a lot of grit to stick to the proper policies after 30-50 years of losses.
Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
With that insult, you made baby Ganesh and baby Buddha cry.
I say let India start their own damn companies and compete with us instead of us competing with ourselves through our own gov and companies.
When it is true, which it is in this case.
"Ok...Seriously... There is no language called "Indian." It can be used as an Adjective.. but not as a Noun"
However, there are languages called "Indian". As it is a plural, it can be used as a noun. Plurals do count as nouns. The parent you objected to, who referred to "speaking Indian", did not specify the singular, and his wording fits the plural. Therefore, he is correct.
Similarly, there are many Slavic languages. It is also correct to refer to someone as "speaking Slavic", whether or not the specific language is Russian, Macedonian, or Polish.
Don't blame Durga. I voted for Centauri.
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OSGGFG - Open Source Gamers Guide to Free Games
You really think India is "to blame" for being a poorer country than the US of A and the other Western countries? That and the resulting favorable Exchange Rate is the reason why it's a good deal for Corporations to move their operations to India.
What do you propose they do? Artificially inflate the value of the Rupee, so that it's at par with the US Dollar so their population doesn't "compete unfairly" for American jaabs, and have the resulting rise in the cost-of-living starve out more than 50% of the population who don't earn more than a few Rupees a month?
The whole reason behind the so called "Outsourcing" is the *favorable Exchange Rate* as another poster noted further up in this thread. Unlike the popular notion, the standard-of-living of software developers is *not* lower in the US and China - infact they're among the highest paid technical workers in the market.
I suggest you blame the Corporations who want to put their profits above their ethics, rather than painting blaming a billion people with your "disingenuous/unethical" brush just because they were unfortunate (or fortunate - perspectives may differ) enough to be born into a poorer country.
An Indian-American Hindu committed to non-violent thought/speech/action alarmed by the global explosion of radical Islam
The only problem is the money might make you rich by Indian standards, but could you ever afford to move back to the States? And do you really want to live in India?
Having spent 5 months working in India, real estate in the hi-tech areas is not cheap. A half-decent apartment in Mumbai (Bombay) costs roughly the same as the equivalent in the larger American cities.
Referring back to the original article, it's not just European language skills required in India. I have been approached to work there again in support of US outsourcing contracts. I have two friends who are heading there shortly as well. Their pay rates are quite competitive with US-based contracts. In our case, it's particular product skills that are in demand. For what it's worth, I'm an Australian, not an American, and we haven't been hit quite as hard by Indian outsourcing.
One key advantage of India is that domestic labour is cheap. If you go, you typically hire a driver (don't drive in India :-) and a maid to maximise your leisure time. Health care is also quite good and inexpensive. Witness the increasing number of people going to India for surgery to avoid waiting lists and costs elsewhere in the world.
i love calling home to talk to the service reps. I like throwing them off by speaking in hindi, only to realize that they wont reply back in hindi. But it does make them giggle all scared sometimes.
In any case, the total jobs that are linked with outsourcing in India is a measly 150,000. Compare that to a share of american jobs, thats about 90,000. Out of the 90,000 or so that may have suffered, there are millions who would be happy that they are paying $40 rather than $50 for their cellphone service. Americans who raise a fuss over jobs being lost to India would be the first to support it if their cable, cell phone, computer prices were going up. The whole fiasco created by the American media is unfounded i think, where your esteemed leader is trying to cover up his tracks on why is there so much unemployment.
Maybe its just me cause i am Indian, but it is equally hard to understand certain races in the US as well. (P.C. line coming up!) Im not racist, but there are times i find Americans hard to understand, and so do some of my American friends.
I am not convinced that a guy from Boston is going to not have an accent dispute with a guy in Nashville.
Its a stereotype that people need to get over. The Indian outsourcing is in its infancy. The people there are willing to help and realise that there is money to be made. They want American customers.
But its the same scenario as an American tourist who visits foreign lands and expect it to be like America. Give people a chance to help you. All you guys venting your frustration here are probably angry when the phones ringing on the other end, grumbling 'i hope its not an Indian guy'.
With that attitude, its no surprise that there is disatisfaction.
The world may be globalised, but there are still differences.
And if you are buying a Dell, you deserve to be spending hours on the phone talking to customer service. That is your own doing. No one can help you there!
Out-outsourcing? Insourcing? Resourcing? Arserapesourcing (the honest name)?
Sutra
The point is, India needs to recruit x Europeans who can speak French, Dutch, etc. and English, so they can take away 100x French, Dutch, etc. jobs. They need more resource to allow other countries to outsource to India is all. When INdians figure out this is profitable, they'll study French, Dutch, etc., and eliminate the need for foreign workers here too.
Vote for Pedro
Indians outsource curry to the US
Japan was a manufacturing laughing stock in the 1940s and 1950s. "Made in Japan" was the joke for junk then. But they caught up to the US by 1980 in quality, technology, and cost. There was even a scare they'd leave the US in the dust. However, its more of a sea-saw parity now. There some business advantages and disadvantages to each place.
There was a really interesting article in BusinessWeek a while back I read, about foreigners who were settling in India. It talked about how they lived in a lot of comfort, a very high standard of living, because, though they were paid $4,000peryear or so, everything costed dramatically less in India.
Speaking from personal experience, I knew a middle-class guy who moved to Brazil. He lived like a king in Brazil, big house, maids, etc. etc. etc. So there may be some advantages to outsourcing yourself.
In India money talks and animals walk. Dude, this is not about improving the economy or crap. It's all about serving the interests of the super-rich 1% of the population.
Millions of children in the country survive without more than one meal a day. Do you think that this is going to improve that? The Indian government does absolutely nothing for its poor, absolutely nothing. The general population rides on a wave of ignorance and the caste system. There exist religious fundamentalist-extremist groups within the country that could equal or better AlQaeda. Politicians use poverty and religion as a means to achieve their goals to good effect.
The theory that 10% of the population control 90% of the resources is absolutely true in India! Welcome to the modern day slave-land.
Cheers,
One is a phrase, the other an observation.
This situation (outsourcing for the wrong reasons) seems to have its own "bubble", and it seems like we're headed for its imminent explosion. To wit: the phrase is two words, and starts with "cluster".
I say "for the wrong reasons" because, last year, I was exposed to some thinking (Business Proces Re-engineering) that seemed to make sense - that a company could outsource to allow its internal experts continue to grow and expand their area(s) of expertise, without having to run the day-to-day (mundane) operations. I like to use the writing of software as an example. Given that a company wants to write software, it must first be engineered/architected (this is not "throwing code together"!), and then documentation written up, and finally the software can be developed ("coded") and final deliverable documentation developed and delivered. Given the best possible outcome of outsourcing, it is entirely plausible to keep the engineers and architects at a high-level, while giving compartmentalized code specifications to a third party for the purpose of code generation. This final stage, of course, represents the actual outsourcing.
This, I feel, gives a good approach to outsourcing insofar as it not always having to be an onerous or negative thing for a company. However, the problem as I have seen it has been that very seldom does outsourcing get done in this fashion. In fact, from what I understand from a huge company's perspective (global), India is now becoming too expensive, and so software development (including engineering and architecture/protocol design and specification and documentation) is now being done in Eastern European countries. This is, in itself, fine and well, but I believe that it is leading us to a brain drain in this country, and is bad for everyone all 'round.
I honestly appreciate dialogue on this, and if I'm in the wrong, I'd appreciate hearing back. I am by no means an opponent of globalization (or, indeed, of a more equalized global society), as this would allow me, the worker, an opportunity to choose where to work based on culture, dialect, language, and environment/scenery rather than only the knowledge that I can earn 10x to 20x more working and living in country X over country Y. Unfortunately, I do not see this happening in my lifetime, as it appears that businesses run the global show and we (the West) seem to desire this to continue. Oh well. I also do not see enough inertia left on the 'net to create the kind of critical mass to make a difference anymore. Unlike, say, 1994 and the Clipper chip, when the 'net seemed to be less dilute and be able to create a critical mass of outrage that eventually sank the roll-out effort.
Can you teach my grandmother to suck eggs?
Happy happy, joy joy!
You mean American farmers, right? Because the USA and Europe protect farmers in countries that aren't really adequate for farming. Why plant sugarcane in Louisiana, oranges in Florida, or coffe in Hawaii, when the best place for those is in the state of São Paulo in Brazil?
And it isnt'only farming, obsolete industries in the "rust belt" also get subsidies. Brazilian steel exports must face heavy tariffs and non-tariff barriers in exporting to the USA.
So, look at the long term consequences. The Brazilian real has a lower than normal exchange rate against the US dollar. This means that Brazilian agriculture and steel companies can compete in the USA.
OTOH, high technology companies in Brazil get an extra boost in their exports. With a favorable exchange rate and not having to face high barriers in exporting, the Brazilian aviation industry is able to compete very favorably against the American general aviation industry.
By protecting farmers and old steel mills you are keeping those low-paying jobs in the USA and exporting sophisticated technological jobs to the third world. Now, what exactly is sanity and what is greed?
dis en tear E
lick the cancle button (at least thats what our Chinese QA says)
The most sought after workers are those with Dutch, French, German, Italian, Spanish or Russian language skills and business or technical degrees.
I find it hard to belive that Indians are cheaper than programmers from Russia and Eastern Europe. Does anybody have more information about the actual price difference?
are correct. And I really want to thank you and my friend for enlighteningg me. I will relay this to the nurses that I know (my wife and her friends) so that they can really dispute those folks who really want to cheapen that profession!
Its not like every worker in America is an American. Workers have come from outside to fill the skills shortage. I can't see why it would not happen in India. If things get better for Indian then may be all those Indians outside will return, and then there will be skills shortage in other countries. Good for those lazy jobless workers in the US. They can start demanding heigher pay.
At least I'm sure they won't be able to outsource many jobs from my country - due to the very small number of Norwegian speaking people around the world. What's more is that we have hundreds of dialects that are impossible for [non-native] people to understand. Even if they do learn a normalized version - they'll never understand what people are saying!
At 12 cents an hour!
Oh, there are plenty of Indians who are really good at speaking English. They just don't work in your average call centre.
I can throw myself at the ground, and miss.
that there are plenty of phrases that are typically Indian (and are considered perfectly normal there), which may be hard to understand .. or just plain annoying like
"Please do the needful"
I'm leaving this job in a year, and I already have job offers for development (one for web development for a health related company, and one for a data warehousing place) and I haven't even started looking/written my resume or anything yet. I don't even want one, I was gonna take a couple years to go back to university... Add those new skills, I doubt it will be harder to find a job...
Making resumes to get a job isn't the same anymore either. It's only to get you to the first job interview. It has to be made to get you there, not the generic stuff as you'll just be overlooked. Then you HAVE to know how to sell yourself in the interviews. Without those skillsone would be looking for a job for a long time I guess...
Skills are still very important [not the 'A+/MCSE' kind], but that alone won't land you a job.
In other news, rain was seen falling up in parts of the world today, and the sun now travels west to east.
If I was still a young guy right out of college, worried about getting a career started, etc, I'd jump at the chance to work in India. Those of us with aging parents, mortgages, future commitments, etc. can't be as adventurous unless they want to impose upon a lot of people that are close to them. But if that doesn't include you, then drink plenty of tonic water, don't drink the tap water, make friends, and be a gentleman. Travel broadens the mind.
You're right.
v id-3068/fid-11570
It still sounds good to me, and I was looking into the possibilities a year or more ago. The lifestyle switch would be welcome to me, and I bet to the rest of a cross-section of adventure/traveller/techies. I don't think that netting that particular vein of IT pros will yield that many fish with more than 10 years of actual 'work' under their belts, especially ones that (a) have no family to uproot, (b) have any desire to take on the challenge of moving to a foreign country where your wage would be less than a third of what you made, in USD, nevermind the adjustment for cost of living. Including wrapping up financial burdens in the USA, which would never get paid up when your salary is so diminished.http://www.payscale.com/salary-survey/
I am moving to a part of my city that has a significant Indian/Pakistani/Bangladeshi population *just for the escape* to a saner sort of life: groceries, attitudes, etc.
A "ghetto" like that is not an easy thing to find, from my experiece.
I'd jump at the chance to work in India - even if it meant being employed by a company in India, paying me the indiginous wage. It would be nice for some American companies to sponsor some of us adventure/traveller/nerds at reduced salaries. I, for one, am available.
Slow Down Cowboy!
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Heh. Of all the Indians I've met, most of them speak English in a very proper manner. They have a very odd accent of course, but hey, they're just from yet another corner of the commonwealth.
"No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
Our company (Germany location) wanted to outsource some SAP programming and the Indian programmers demanded an exaggerating 80,- ($ 98,-) per hour.
This rises my hope that the outsourcing hype is going to slow down fast.
..India is being outsourced?
My company has cancelled many of its offshoring initiatives due to several reasons:
1) The Indian offices constantly beg for more work, but they cannot deliver on the work they have already been given. This projects the notion that they are not able to estimate or honestly evaluate their own capabilities. Being eager to work does not make you a good worker, necessarily.
2) The work they do deliver is poor quality and almost 100% of it has had to be redone by domestic engineering departments. The initiatives started 4 years ago and there has yet to be a single customer-deliverable product returned from India.
3) Rising costs: it costs 3x as much today as it did 4 years ago to move work to India. Egoism runs rampant among Indians (there are enough of them in my office here in the States that I can say unequivocally that this is an accurate observation), they think the world of themselves and attempt to charge accordingly, even though #1 and #2 are contraindicative.
So, there are talks behind closed doors to start moving most of the 18000 jobs we have offshored in the last 4 years back to the states. Wage depression in the US (which I define as receiving annual raises that are less than the annual rate of REAL inflation, which has been on the order of 10% for the last 4 years or so when including EVERYTHING) has made US workers more affordable as well, so there is less incentive to go offshore...
I think the next 2 years will be very interesting. We may still win this battle for our jobs..
Abusing an opponent in an argument does not construe as being "constructive" in my book. Neither does making strawman suggestions about the opponent's lack of "comprehension and discourse". Welcome to my foes list.
An Indian-American Hindu committed to non-violent thought/speech/action alarmed by the global explosion of radical Islam