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The Backhoe, The Internet's Natural Enemy

Juha-Matti Laurio writes "Experts say last week's Sprint outage is a reminder that with all the attention paid to computer viruses and the latest Windows security holes, the most vulnerable threads in America's critical infrastructures lie literally beneath our feet. A study issued last month by the Common Ground Alliance, or CGA -- an industry group comprised of utilities and construction companies -- calculated that there were more than 675,000 excavation accidents in 2004 in which underground cables or pipelines were damaged." I estimate that one third of those accidents occured within the 5 block radius surrounding my office.

382 comments

  1. Nothing New by Anonymous Coward · · Score: 1, Interesting

    In the 90s, the University I worked at had a whole building cut off by a backhoe. The rest of the network stayed up, because the core network was a redundant FDDI ring.

    1. Re:Nothing New by AKAImBatman · · Score: 2, Interesting

      A whole building? Pff. That's nothing.

      Anyone remember back in the late 90's when AT&T lost its ENTIRE frame-relay network? Some 6,000 or so customers suddenly lost network connectivity?

      According to the scuttlebutt around AT&T a piece of construction machinery backed into some sort of switching station and took the whole thing out. 6,000 customers, just like *that*. Try beating that one.

    2. Re:Nothing New by Vellmont · · Score: 2, Informative

      Ok. It wasn't from a backhoe (but from a software bug) but on January 15, 1990 114 AT&T switching nodes went down and cut off service to at least 60,000 customers. http://www.cs.berkeley.edu/~nikitab/courses/cs294- 8/hw1.html

      --
      AccountKiller
    3. Re:Nothing New by AKAImBatman · · Score: 1

      As I said, the scuttlebutt claimed it was actually a backhoe.

      I imagine that the reality was probably more complex. i.e. A severing of a connection could have started the cascading failure. Or it could have been one big cooincidence. But internally, the blame was placed squarely on a backhoe. :-)

    4. Re:Nothing New by KerberosKing · · Score: 4, Funny

      Well in the jarjon used by telcom techs, a sudden and innexplicable loss of 100% of your signal on your T1 line is called a backhoe fade for a reason ;)

    5. Re:Nothing New by Anonymous Coward · · Score: 0

      i know i'm going to get nailed for this, but were the macs as equally effected as the windows machines?

    6. Re:Nothing New by Vellmont · · Score: 1

      You need to read the two articles, and compare the differences in date of 8 years. These are very clearly two seperate events.

      --
      AccountKiller
    7. Re:Nothing New by AKAImBatman · · Score: 1

      To which two articles are you referring? The one I posted was in 1998 (a few months before I began working with AT&T). If you're referring to the Wired article, that was a gaffe with Sprint. Hardly the same event as "The Day the World Disappeared." (The nickname many people gave to the AT&T outage.)

    8. Re:Nothing New by AKAImBatman · · Score: 1

      You know, I just realized that you're looking at a different event. This article is the one where AT&T "explains" the problem of the '98 outage. If the Wayback machine ever comes back online, you should be able to find the official statement http://www.att.com/press/0498/980414.bsa.html">her e.

    9. Re:Nothing New by AKAImBatman · · Score: 2, Informative

      Slashdot auto-screws that second link. Here it is in plain text:

      http://web.archive.org/web/*/http://www.att.com/pr ess/0498/980414.bsa.html

    10. Re:Nothing New by jafiwam · · Score: 1

      I was a contractor for AT&T at the time.

      My understanding of the incident was a software upgade to a router that "self-propagated" to update other routes of the same type... or some server somewhere that updated them on a scheduled rollout or something.

      Taking down the entire frame... would have required several cuts of cables I am pretty sure.

      Of course. I was not working with that stuff directly and it was at a bar where I learned of it... so grain of salt....

    11. Re:Nothing New by mevets · · Score: 3, Funny

      Transport Canada (who were responsible for Airports at the time) used to call them "cable finders".

    12. Re:Nothing New by RobertLTux · · Score: 1

      from "the hacker crackdown" "The flaw caused the 4ESS switch to interact, subtly but drastically, with incoming telephone calls from human users. If--and only if-- two incoming phone-calls happened to hit the switch within a hundredth of a second, then a small patch of data would be garbled by the flaw. But the switch had been programmed to monitor itself constantly for any possible damage to its data. When the switch perceived that its data had been somehow garbled, then it too would go down, ... And then the switch would be fine again, and would send out its "OK, ready for work" signal. However, the "OK, ready for work" signal was the VERY THING THAT HAD CAUSED THE SWITCH TO GO DOWN IN THE FIRST PLACE. " So what we have is a situation where the "all clear" signal is damaged and a switch that goes into scream and die mode when it hears bad data. this would be a nuke grade "OOPS"

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    13. Re:Nothing New by carl0ski · · Score: 1

      couple years ago the major backbone line out of australia was cut

      a ship or something hit it.

      during that week average speeds with any carrier to overseas servers averaged 28k a second

      it was horrible.

    14. Re:Nothing New by Anonymous Coward · · Score: 0

      whole building? pfft! Whole cities were recently cut off in New Zealand
      http://computerworld.co.nz/news.nsf/UNID/F45502DE4 48D9635CC2570260002CF04>
      Fibre cut severs North-South communications

  2. Nothing is for certain... by ZiakII · · Score: 1, Insightful

    Nothing is for certain.... Take the big power outage of 2003, which lasted for several days, why would the Internet be any different?

    1. Re:Nothing is for certain... by networkBoy · · Score: 1, Insightful

      In reality this points to a lack of documentation &&|| communication.
      If the companies properly and centrally documented where their pipes and cable are and teh construction contractors would refer to that documentation before any excavation, then these kinds of errors would be greatly reduced.
      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    2. Re:Nothing is for certain... by ZiakII · · Score: 1

      In reality this points to a lack of documentation &&|| communication. If the companies properly and centrally documented where their pipes and cable are and teh construction contractors would refer to that documentation before any excavation, then these kinds of errors would be greatly reduced.

      Basically shit happens... o well

    3. Re:Nothing is for certain... by Elwood+P+Dowd · · Score: 0

      You have no idea what you are talking about.

      People who have vulnerable shit underground pay to be notified about excavation. Then when someone excavates, they are notified. Everyone with an interest in the area shows up and spraypaints the pavement.

      Then the excavators don't cut where things have been marked.

      If you would like to point out where the flaws are in this system (certainly there are flaws) then I'm all fucking ears. So to speak.

      --

      There are no trails. There are no trees out here.
    4. Re:Nothing is for certain... by Ryan+Amos · · Score: 2, Informative

      They are. You're supposed to call the telco before digging more than a foot underground. Very few people actually do, and in some states it is against the law to dig without calling. But in the end it's got to be up to the contractors to make the phone call before they dig, and very few do because of tight schedules. 99/100 times this is not really a problem, but when it is a problem, it's a big one.

    5. Re:Nothing is for certain... by gEvil+(beta) · · Score: 4, Informative

      And if you'd read TFA, you'd see that the contracter did call. They were given the go-ahead to dig.

      --
      This guy's the limit!
    6. Re:Nothing is for certain... by CastrTroy · · Score: 2, Insightful

      You shouldn't have to make the call in the first place. Because you'd have to call the phone, power, gas, internet, cable, and about 7 other organizations to figure out if there was anything down there. An easier way would be to have it centallized in a database. You type in where you want to dig, In GPS coordinates, and it tells you what is located underneath, if anything.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    7. Re:Nothing is for certain... by bdcrazy · · Score: 1

      Also note that even calling and getting people to come out and mark where things are doesn't guarantee that stuff is where they say they are, that there isn't more stuff there they don't know about, that there is even stuff there, etc. A lot of it comes down to guess work and being careful while digging.

      --
      Tonights forecast: Dark. Continued dark throughout most of the evening, with some widely-scattered light towards morning
    8. Re:Nothing is for certain... by Crilen007 · · Score: 0

      One thing is for certain... nothing is for certain. Wait..?

    9. Re:Nothing is for certain... by krlynch · · Score: 5, Informative

      In many states there's only one number to call, not several. Anywhere you live in MA (and a bunch of other NE states), you call "Dig Safe" at 1 888 DIG SAFE, tell them the date and location of the dig, and they make sure all the appropriate companies are contacted.

    10. Re:Nothing is for certain... by chroma · · Score: 4, Informative

      Here in Georgia, USA, at least, you can make one phone call and have all underground gas, cable, phone, sewer, and electric lines located for you. For free. People come from the various services and stick little flags in the ground over the lines.

      I had to do this when I dug up part of my front yard to put in a flower bed.

      --

      Your design to a real part online: Big Blue Saw
    11. Re:Nothing is for certain... by Bin_jammin · · Score: 2, Insightful

      The power grid failed because of a known problem, one line draws too much power, trips its relays, shuts down. This in turn shunts the load to another line, creating more load, causing the same problem, it's a cascading failure, and it happens largely faster than the signal would be sent to the head of the line to shut down there. The internet is a mutiply redundant system, cascading failures don't happen so much there, you're not going to have the case of a backhoe on site somewhere taking out 60,000 customers, which in turn causes 60,000 customers somewhere else to take up load, or for that matter cause another backhoe somewhere else to do the same damage (to further the analogy). In fact, the opposite is true, if you knock out 60,000 customers you're removing an awful amount of load. I wish I could do that in my neighborhood with my cable access.

    12. Re:Nothing is for certain... by mrhartwig · · Score: 4, Funny
      If you would like to point out where the flaws are in this system (certainly there are flaws)....

      Simple, easy, flaw (which I'm sure you've already thought of) -- human error. Like the time the construction worker started digging a hole next to my house right on top of the orange paint mark specifying the location of my phone line.

      The funniest thing was the foreman trying to fix the line, since the phone company (thank you, SBC) said they'd take a day or two to get there. He was shocked (literally) to find out that phone lines carry electricity. :-)

    13. Re:Nothing is for certain... by _xeno_ · · Score: 1

      Dig Safe works for all New England states except Connecticut. Freaking Yankees-lovers.

      --
      You are in a maze of twisty little relative jumps, all alike.
    14. Re:Nothing is for certain... by Anonymous Coward · · Score: 0

      This was while you were wardialing too, right? ;)

    15. Re:Nothing is for certain... by CastrTroy · · Score: 1

      This is just relaying the problem. Instead of you notifying 7 companies, you call someone else, and they notify the 7 companies, which makes 7 people come and put flags all over the property. The 7 companies still have to be notified, and 7 people have to be sent out. Completely inefficient.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    16. Re:Nothing is for certain... by theJML · · Score: 2, Funny

      We have the same sort of thing in Virginia "MISS Utility"... the problem is, they aren't required to respond in a timely manor. One of my friends had called it, a number of utilities came out and marked them within the next few days. Excavation began, a pool went in, a deck, some concrete, and then a second power guy came out and figured out that a 33kv powerline ran about 24"-36" underground right through the middle of the pool that was already complete with water and being used. Luckily they only dug down 18" for the pool...

      --
      -=JML=-
    17. Re:Nothing is for certain... by lowrydr310 · · Score: 4, Interesting

      Do I smell a business opportunity that utilizes a Google Maps plugin?

    18. Re:Nothing is for certain... by xsbellx · · Score: 4, Insightful

      You obviously have NO experience in the construction trade. For that matter I guess you have very little experience with things moving as a result of frost. Things burried several decades ago can easily move several feet

      There is NO contractor in the world that would accept the responsiblity and/or liablity of locating utility assets (gas, telecom, water, electric and so forth). Each utility provider will dispatch specially trained and equipped technicians to perform this service. The "locater" must be accurate within certain tolerances or the utility assumes the liablity associated with any distruption/repairs including contractor's equipment that was damaged.

      Speaking from experience, I have seen a 60 inch water main broken (locator was wrong), a large telecom cable (something insane like 5,000 pairs) running to a 72 story office building (excavator problem) and countless single line telecom cables (just trying to find the damn things using a shovel but electrical tape works wonders).

      The short answer is, you can have all the centralized documentation/maps whatever that you want but no contractor will ever put a shovel into the ground until the utilities come on-site and say "You can dig here but not there".

      --
      If VISTA is the answer, you didn't understand the question
    19. Re:Nothing is for certain... by rivaldufus · · Score: 1

      Not even Dig Safe will guarantee safety. My friend's neighbor lost her house in a gas explosion. The contractor called dig safe and was given the go ahead to dig. Turns out, there was a gas line in the "safe" area.

    20. Re:Nothing is for certain... by mejesster · · Score: 1

      Give me mod points, insightful this up!
      Probably one of the best uses of Google maps I could imagine, although in terms of making said info available is probably a security concern.

      --
      MacroHard - Boning you in a big way! (TM)
    21. Re:Nothing is for certain... by camzmac · · Score: 0

      He was shocked (literally) to find out that phone lines carry electricity. :-)

      He had it coming... if a telemarketer called, he'd be dead.

      Only solution: everybody give out your phone numbers to telemarketing firms, causing telemarketers to phone 300% more often, thereby causing high voltage to fly through telephone lines more often, making stupid workers drop like flies from the work force. But that's only assuming that they're all beside your house.

      The telephone system: the internet's real natural enemy. Killing people by phone since 1920-something.

    22. Re:Nothing is for certain... by Anonymous Coward · · Score: 0

      And in Wisconsin it is digger's hotline. They have the ability to accept emailed location requests from their web page. Except when the single-homed web host (me) gets taken out by a backhoe.

      That was a long time ago, of course.

    23. Re:Nothing is for certain... by fury88 · · Score: 1

      Ya right, call before you dig.. are you kidding me? I can't name how many times I've had friends and family members lose phone, electricity, etc because some idiot plowed through a cable. Worse yet, they never get fined for doing it and the cost just get passed on to the consumer of course.

    24. Re:Nothing is for certain... by colin_young · · Score: 1

      If by all "the appropriate companies are contacted" you mean all companies except the electric company and the water mains and sewer, then yes you are correct (and neither the electric company nor the town will tell you where their lines are). The gas company on the other hand, will happily show up and mark the gas lines that haven't been used since you've owned the house (or, ever, since they were never hooked up to the house) and have, in fact, been disconnected for a couple decades, and the cable company will come out and paint "nocom" on the street in front of your neighbour's house to indicate that there are no underground cables at your house.

    25. Re:Nothing is for certain... by HTH+NE1 · · Score: 1

      Note to self: X marks the spot NOT to dig.

      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
    26. Re:Nothing is for certain... by uncqual · · Score: 1
      An easier way would be to have it centallized in a database. You type in where you want to dig, In GPS coordinates, and it tells you what is located underneath, if anything.

      Yeah, but the darned thing would be so overloaded with terrorists looking for places to drill holes in the ground that people with legitimate needs would usually just get back "server too busy, try again later".

      Actually, isn't the accuracy of consumer level GPS is insufficient for this task?

      For some reason I find it neat that I can go onto the City of Los Angeles web page and find a lot of stuff like where sanitary sewers run, the construction type of the sanitary servers, where the sanitary server access and hookups are, where street trees are planted and what type they are, where the fire hydrants are and what type they are, where the street lights are, where easements on property are, where storm drains are, and a whole bunch of other stuff. Of course, the info is inaccurate in my neighborhood so one would be ill advised to start digging holes based on anything there!

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
    27. Re:Nothing is for certain... by mpe · · Score: 1

      An easier way would be to have it centallized in a database. You type in where you want to dig, In GPS coordinates, and it tells you what is located underneath, if anything.

      Assuming that whoever originally installed it recorded the relevent GPS datum points in the first place. Underground services predate GPS too. Also that the pipe/ductwork/directly burried cable/etc is still where it was when it was first put in the ground.
      Then just hope there won't be a fuss made about the risk of terrorists getting at the database...

    28. Re:Nothing is for certain... by MichaelSmith · · Score: 1
      Simple, easy, flaw (which I'm sure you've already thought of) -- human error.

      Also if you are employed to dig holes in the ground by far the easiest way to find out who owns a pipe or cable is to break it and wait for somebody to complain.

      Much easier than making a phone call.

    29. Re:Nothing is for certain... by ClamIAm · · Score: 1
    30. Re:Nothing is for certain... by Anonymous Coward · · Score: 0

      done, for a fee.

    31. Re:Nothing is for certain... by darkjedi521 · · Score: 1

      CT has a service called "Call before you dig". All utilities need to come out and mark, even if they have nothing buried. One call, as opposed to 5-6 different calls.

    32. Re:Nothing is for certain... by SmurfButcher+Bob · · Score: 2, Interesting

      I agree, totally - we played with that concept over a decade ago using a protype I'd built. We went so far as GETTING board-approval for the concept.

      It didn't work; GPS is good for 20 feet usually, whereas excavators need to know within a bucket-width (24"). That means that the GPS error, combined with OUR error, must be less than 24". Not gonna happen, especially since we're dealing with junk that was buried over a century ago.

      The second reason it didn't work was because retards would transpose digits while entering them.

      The third reason it didn't work was because GPS units do not work in multi-path areas (heavy metro) or tunnels, etc.

      The final reason it didn't work is because it requires every human who is capable of digging to have one of these GPS units, and have the realization that they need to enter it into my server, and then have that ability to enter this data into my server. Sorry, but no home-owner is going to get one of these devices just so they can throw up a fence post, or till a new flower bed.

      For now, the best bet appears to be GPR (ground penetrating radar)... if it ever matures to a useful and cost-effective product.

      --

      help me i've cloned myself and can't remember which one I am

    33. Re:Nothing is for certain... by SmurfButcher+Bob · · Score: 1

      I *wish* I had mod points... +2 informative, NOT funny :)

      --

      help me i've cloned myself and can't remember which one I am

    34. Re:Nothing is for certain... by c_forq · · Score: 2, Insightful

      Luckily they only dug down 18" for the pool...

      Anyone else bust out laughing at the thought of people trying to swim in a foot and a half pool... or calling a dig service in order to put their kiddy pool in ground?
      For parent: it's 18', not 18".

      --
      Computers allow humans to make mistakes at the fastest speeds known, with the possible exception of tequila and handguns
    35. Re:Nothing is for certain... by ClamIAm · · Score: 1
      Things burried several decades ago can easily move several feet

      RFID-type tags sound like a perfect solution to this. Hopefully somebody at a utility company has had this idea also.

    36. Re:Nothing is for certain... by Khyber · · Score: 1

      You mention frost causing the ground to move in your statement.

      My question is do those companies all have information on how that frost would have moved their lines/pipes, on top of accounting for ground settlement after burial? What about Mother Nature and her roots moving things around/pushing them up or down?

      I understand you're being realistic in your comment, but I feel it's not realistic enough. The only real way to be sure is to very carefully dig with hand-tools, and wear good leather gloves. (It works for me. Most of my hand tools won't sever a cable or phone line, at the most they'll nick it or cause just enough damage to require a splice of the outer grounding of a cable line or the splicing of a single phone wire, which is no biggie.)

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    37. Re:Nothing is for certain... by Anonymous Coward · · Score: 0

      My friend is an insurance inspector, but afaik, this is no urban legend. one of his clients dug through a cable in the countryside north-west of London. The telecom's guy turned up after a couple of hours. He informed the contractor that 6 inches deeper would have seen the response have been from the SAS. The link from GCHQ to Whitehall was underneath the 'respectable' cable provided from BT. Now that would make you check your network plans with some care.

    38. Re:Nothing is for certain... by Anonymous Coward · · Score: 0

      you must have never seen the pipe layers that work for the company that i work for, if its underground, they will find it, with a backhoe, even if its marked. there is always someone who just doesnt give a shit, they get payed to fix there fuck ups

    39. Re:Nothing is for certain... by JourneyExpertApe · · Score: 1

      Here in Georgia, USA, at least, you can make one phone call and have all underground gas, cable, phone, sewer, and electric lines located for you. For free. People come from the various services and stick little flags in the ground over the lines.

      I had to do this when I dug up part of my front yard to put in a flower bed.


      First of all, what do you need a flower bed for, nancy boy? ;) Second, I just thought of the coolest prank to play on your neighbor. Move the flags for the gas line to the other side of the yard before he digs.

      --
      If you can read this sig, you're too close.
    40. Re:Nothing is for certain... by Fulcrum+of+Evil · · Score: 2

      Actually, isn't the accuracy of consumer level GPS is insufficient for this task?

      You'd think that some of these buried lines predate GPS, wouldn't you?

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    41. Re:Nothing is for certain... by coop0030 · · Score: 1

      Not only that, but locating the lines with a locator is not exactly a science. Some guy walks around with a wand (locator) and tries to find it, while also looking at maps. They are wrong way too many of the times.

      One summer in high school I worked for a contractor that was burying telephone lines, and fiber to compete with Qwest in a smallish town. About once a week we would either hit, or get dangerously close to a gas/powerline/cable/telephone line due to the locators not marking them right. We hand dug to find the lines at every intersection we crossed them at. If we couldnt' find the line we would have a certain range we had to open up around the marker (I think it was 5 feet by 5 feet from OSHA) before we could cross that line.

      I personally pounded a ground rod (read: highly conductive rod that all the junction boxes are grounded to) into a 3-phase electrical wire. I single handedly shut the power down in half the town for the whole day because the guy that located the wire was about 6-8 feet off to the west. It was so dry that summer that instead of electricuting (sp?) me the electricity from breaking the wire with the ground rod went down into the ground instead of up to myself. The electric co-op guys came over and said I had a 99.9 percent chance of gettting electricuted. I quit the job the next day. It wasn't worth the risk.

      These guys would put backhoes into pressurized gas lines all the time. I always respected the backhoe guys. They had to dig in some pretty risky situations.

    42. Re:Nothing is for certain... by chroma · · Score: 1

      I'll have you know that landscaping is very manly.

      --

      Your design to a real part online: Big Blue Saw
    43. Re:Nothing is for certain... by PetWolverine · · Score: 1

      Where's the option to moderate +1 Scary?

      --
      I found the meaning of life the other day, but I had write-only access.
    44. Re:Nothing is for certain... by theJML · · Score: 1

      Actually it IS 18 inches... the pool was 1.5 ft underground, and the rest was above ground. 4.5 ft deep total I believe. it was done that way to meet up with the height of the first floor of the house so the deck surrounding the pool would be only a small step down from the first floor.

      --
      -=JML=-
    45. Re:Nothing is for certain... by nolife · · Score: 2, Interesting

      Not only that, but locating the lines with a locator is not exactly a science. Some guy walks around with a wand (locator) and tries to find it, while also looking at maps. They are wrong way too many of the times.

      I had a septic guy come to my house to pump my tank. This was my first time since living here that it was done so I had no real idea where the lid or even the tank was. The septic guy walked around for a while and then started digging. His first attempt was directly centered over the access lid which was three feet down. I was impressed. I commented on how lucky he was and he stated "It is not a science but I know my shit". How fitting.

      --
      Bad boys rape our young girls but Violet gives willingly.
    46. Re:Nothing is for certain... by Gandalf_the_Beardy · · Score: 1

      Do what we do in the UK. You get given a map when you buy the property - you know where everything is and don't have to muck about calling people up. Of course the map of the plot has to be accurate..... Plus if you do goof up and find the gas main household cover usually pays out.

    47. Re:Nothing is for certain... by c_forq · · Score: 1

      Oh, sorry about my incorrect correction. I was thinking that was pretty deep for a utilities but it seemed even more odd to me to only dig a foot and a half for a pool.

      --
      Computers allow humans to make mistakes at the fastest speeds known, with the possible exception of tequila and handguns
    48. Re:Nothing is for certain... by dinodriver · · Score: 1

      Excellent post. Here's how it works in my city. The contractor will mark in white paint the area he wants examined (i.e. the area he wants to dig) and calls it in to a single number 2 days before he wants to dig. Then all utility companies with service in that area are notified and go out and mark where their lines are. Each utility uses a certain color paint. Gas will be yellow, water blue, cable orange (?) etc. If they have no lines in the area, they will just mark their symbol with a circle around it and line through it.

      It is not fullproof. The PGE guy forgot to mark a gas service once and we almost took it out with the bobcat scoop. But in general, the system works pretty well when followed.

      BTW, 60" water main? Are you sure it wasn't a storm drain? I've never heard of such a large water main. (biggest in my bay area city is 16").

    49. Re:Nothing is for certain... by Lehk228 · · Score: 1

      that system is far worse for the homeowner and contractor.

      with the american system the UTILITY has the burden of reading charts correctly and a mismarked line is on them. with the UK system if the homeowner misreads the chart they are at fault.

      --
      Snowden and Manning are heroes.
    50. Re:Nothing is for certain... by Lehk228 · · Score: 1

      ever heard of an above ground pool?

      --
      Snowden and Manning are heroes.
    51. Re:Nothing is for certain... by Lehk228 · · Score: 1

      cutting a wire buried underground even with a hand trowl isn't very hard, the soil on either side of the contact point holds the wire in place, over time the physical strenght of the cable insulation degrades and there are enough tough things underground that a little resistance wouldn't likely catch your attention.

      hopefully the line you just sliced is single house telephone and not 440 Volts electric.

      --
      Snowden and Manning are heroes.
    52. Re:Nothing is for certain... by Darktan · · Score: 1

      A bigger problem is the quality of the surveys used to document the locations in the first place. Much of this stuff was laid before high quality GPS was commercially available. Location data is then only accurate with respect to the local landmark used as a control point in the original survey. Assuming that control point still exists, how many contractors would be willing or able to redo the survey? This still assumes that the original survey was even accurate to the metre, which is somewhat reasonable in a city, but unlikely in more rural areas.

    53. Re:Nothing is for certain... by tqft · · Score: 1

      Think this will help?

      http://cryptome.org/phmsa011706.txt
      "SUMMARY: PHMSA is issuing this advisory bulletin to pipeline operators
      to reinforce the need for safe excavation practices and recommend that
      pipeline operators integrate the Operator Qualification regulations
      into their marking, trenching, and backfilling operations to prevent
      excavation damage mishaps."

      Don't think so. Gas pipelines are also subject to this damage from backhoe operators - normally the backhoe operated hired by the pipeline operator. This is a non-US phenomenom - in Australia here and it happens far too frequently.

      --
      The Singularity is closer than you think
      Quant
    54. Re:Nothing is for certain... by Anonymous Coward · · Score: 0

      Hoh! How about that! Telephones use electricity? Next thing ya know computers will be using it too! Seriously though, in telephone lingo: "90 volts tip to ring". Telephone lines DO carry electricity.

    55. Re:Nothing is for certain... by CastrTroy · · Score: 1

      Yeah, but most above ground pools i'v seen require no digging. Maybe some leveling. But it's kind of hard to have a pool if your landscape isn't mostly level already.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  3. Cost?? by pvt_medic · · Score: 4, Interesting

    I would love to see what all these "oops" cost. Fiber optic is not exactly cheap, and it is a little more complicated than just reconnecting the severed ends. And then take network down time etc.

    --
    30% Troll, 50% Underrated, 10% Interesting
    Score:5, Troll
    1. Re:Cost?? by a55clown · · Score: 2, Informative

      Hardly. My 3M certification for fiber took less than a week to achieve, and splicing was only a fraction of that time.

      The only difference is the cost of the equipment needed. Fusion splicing is actually very easy.

    2. Re:Cost?? by Heembo · · Score: 4, Interesting

      I know a guy who lives nearby who is a cut-fiber troubleshooter (and a good one). He will be chilling on the beach, his phone will ring, and he is on the next plane to (wherever). He troubleshoots the problem, extrapolates where the cut is (if they dont know already) spends the flight on the plane-phone, and get a team in action to fix the problem now. Sometime, they have no clue where the cut is and that is a big bitch when you have several hundred or thousand miles of fiber. The dude makes 400$/hr and is well known. Damn, I need a new job!

      --
      Horns are really just a broken halo.
    3. Re:Cost?? by iamlucky13 · · Score: 2, Informative

      $50,000 for a fusion splicer that can be used in the bottom of a muddy trench (at my last job, I think our benchtop models cost $20K) or $20 for a pair of crimpers? I'd wager repairing fiber is a lot more expensive. Heck, copper hardly even matters if it's clean or not. Either way, you're getting a couple of on-call guys each spending a couple hours getting gear together, driving to the site, doing the fixing, and testing and documenting the repair. Add that to the theoretical cost of down-time that accountants like to talk about, and half a million or so accidents can add up pretty quickly in value.

    4. Re:Cost?? by regen · · Score: 1

      When I worked for Ohio Bell ~18 years ago, the number we used was $8K per minute for a fiber cut. That included both actual repair costs and lost revenue.

    5. Re:Cost?? by StikyPad · · Score: 1

      Sometime, they have no clue where the cut is and that is a big bitch when you have several hundred or thousand miles of fiber. The dude makes 400$/hr and is well known.

      Finding a break is trivial.. there's specialized equipment to do just that. See: OTDR

      Splicing is also fairly easy nowadays. The only difficult part, usually, is getting to the break. If this guy's making $400/hr, it's because he's got the people-kind of networking skills, not because he can perform the same task as an average DeVry graduate.

    6. Re:Cost?? by Heembo · · Score: 0

      The only difficult part, usually, is getting to the break

      Right, thats what he does. My question is - the skill to *find* a break, is that just *people* networking skills? And if so, can you explain how? I mean, is there any way to technically find out where a break is?

      --
      Horns are really just a broken halo.
    7. Re:Cost?? by Heembo · · Score: 1

      The only difficult part, usually, is getting to the break.

      Ok - I called the man to ask "why" he changes 400/hr. He gets called when it's needed very fast and money is on the line bigtime. He gets on the phone, calls his people, gets them to the site fast, etc. Lots of municiple hurdles to get through, transportation of the right people to some sites is a bitch, sometimes massive construction is involved.... its often a royal pain in the ass to get through all the hurdles, especially when you are talking big cities. Thats when they call him, hes calls his team, he rapidly transports the right poeople to the site, calls the mayor...whatever. I see what you are saying, and "the dude" confirmed.

      --
      Horns are really just a broken halo.
  4. Can you blame them? by Shadow+Wrought · · Score: 0

    They're just trying to find a torrent of Dig Dug...

    --
    If brevity is the soul of wit, then how does one explain Twitter?
    1. Re:Can you blame them? by Anonymous Coward · · Score: 0

      They're just trying to find a torrent of Dig Dug...

      Yeah, I couldn't think of any good puns either.

    2. Re:Can you blame them? by Anonymous Coward · · Score: 0
      This is the single dumbest joke I have ever read on /.

      Nice work.

  5. We must be in the same office building by pete.com · · Score: 0

    We must be in the same office building :-{

  6. it's called backhoe fade in telecom by swschrad · · Score: 1

    and I see it at least daily during construction season. just because you have two carriers doesn't mean their fibers don't run in the same duct, everybody cross-leases dark fiber to everybody else.

    you need protection from backhoe fade, you have to do the interagency engineering for separate feeds on separate systems from separate directions. will at least triple your cost to bring it up.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
    1. Re:it's called backhoe fade in telecom by Amouth · · Score: 1

      This is why i setup two connections .. one is a T1 (primary) and the other is a microwave setup to the next city both are always active and alow trafic to route between them so they would have to take out sevral major trunks to take our office out.. and if that happened.. well i think i am the least worried person around

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    2. Re:it's called backhoe fade in telecom by Ironsides · · Score: 2, Informative

      you need protection from backhoe fade, you have to do the interagency engineering for separate feeds on separate systems from separate directions. will at least triple your cost to bring it up.

      I believe it is called a Sonnet Net. Two completely independant paths that are at no time closer than 25 feet from each other, including the locations where they exit the building. Various telcos offer this.

      --
      Fly me to the moon Let me sing among those stars Let me see what spring is like On jupiter and mars
    3. Re:it's called backhoe fade in telecom by kfg · · Score: 1

      . . . and I see it at least daily during construction season

      Well, that only makes sense, doesn't it?

      I mean, if you're going to build a dike you need a backhoe, right?

      KFG

    4. Re:it's called backhoe fade in telecom by arnie_apesacrappin · · Score: 1
      and I see it at least daily during construction season. just because you have two carriers doesn't mean their fibers don't run in the same duct, everybody cross-leases dark fiber to everybody else.

      you need protection from backhoe fade, you have to do the interagency engineering for separate feeds on separate systems from separate directions. will at least triple your cost to bring it up.

      I worked with this one vendor that went on and on about having dual paths that went out separate ends of the buildings to separate POPs and that a fiber cut would never be a problem for them. So one afternoon their service quits working and I go look. Their routers were off the map. So I call the tech and ask what happened. Turns out that when they ran the fiber out of the building they did in fact run it out of opposite ends of the building. The problem was that one of those paths went half-way around the building and ended up in the same trench as the other run. The cut was after the "redundant" paths came back together.

      --

      Still, with a plan, you only get the best you can imagine. I'd always hoped for something better than that. -CP

    5. Re:it's called backhoe fade in telecom by El+Torico · · Score: 1

      I think you are referring to SONET - http://en.wikipedia.org/wiki/SONET
      The problem is that in order to save money, different providers usually co-locate lines and equipment.
      True path redundancy is usually expensive. Military networks use media redundancy - satellite, fiber, troposcatter radio, etc. That doesn't stop big problems when a ship yanks a cable in the Persian Gulf (a semi-annual occurrence). The funniest reason for an outage I heard was a Saudi Sheikh had his favorite camel buried and the backhoe cut a fiber.
      As for commercial networks, the co-location of fiber and equipment is common, but has led to real problems such as the outage caused by the Baltimore Tunnel fire in 2001 and the outage at 60 Hudson Street NYC due to the 9/11 attacks.

      --
      In the land of the blind, the one-eyed man is usually crucified.
    6. Re:it's called backhoe fade in telecom by dosquatch · · Score: 5, Funny
      everybody cross-leases dark fiber to everybody else.

      At one of my previous jobs, we had popped for the whole menu of auto-whizbang-failover magic. Redundant routers, redundant switches, redundant connections from separate providers. Protected to the nuts against outages.

      Imagine our surprise when early the first spring after installing all of this, our connection went down. Both T's out. We were more than a little perplexed - the way the odds were explained to us, God himself would've had to smite most of the southeast US to make this happen.

      It turns out that it wasn't God, and there was no smiting involved. Instead, over certain stretches, provider #2 was leasing fiber from provider #1, and one of these stretches ran under the edge of a farmer's field in Georgia. Come spring, the farmer comes out with his backhoe, and... well, you know.

      For as long as I was there, we were guaranteed at least a half a day of outage somewhere around the beginning of spring. Every time, the problem was eventually reported to us as "A fiber cut in Georgia..." They never would tell us if it was the same farmer every time.

      --
      "Hey, the third matrix movie would have been good except for the plot,story, and acting." --AC
    7. Re:it's called backhoe fade in telecom by mpe · · Score: 1

      just because you have two carriers doesn't mean their fibers don't run in the same duct, everybody cross-leases dark fiber to everybody else.
      you need protection from backhoe fade, you have to do the interagency engineering for separate feeds on separate systems from separate directions. will at least triple your cost to bring it up.


      Even then you have no idea what happens once the cables leave your land, they could still wind up in the same ducting half a mile away.

    8. Re:it's called backhoe fade in telecom by desertfool · · Score: 1

      I work in networking, and we get "fiber cut in Texas by a Farmer" about once a year. Our site is in a rural area, and there is only one pipe to there.

      That and we once got a "drunk driver hit a roadside pole", also in Texas.

      --
      Just a dude. Stuck in IT.
  7. Human error... by Firehed · · Score: 2, Insightful

    So someone cut through an internet-carrying line with a backhoe? Well, it's still a much higher chance of staying safe than aboveground lines. I think we just need a better system of marking stuff. Unfortunately, all error ends up being human, so things like this will continue to happen until our robotic overlords finally take over. Oh well.

    --
    How are sites slashdotted when nobody reads TFAs?
    1. Re:Human error... by pvt_medic · · Score: 3, Interesting

      ah here a great human error story. House gets blow up because they connected the wrong gas line. Home in Lexington explodes. If a company that has the maps of all of its own gas lines can do this. Think of the possibilities when DHS tries to classify the listing of all the fiber optic in the US

      --
      30% Troll, 50% Underrated, 10% Interesting
      Score:5, Troll
    2. Re:Human error... by Random+Destruction · · Score: 2, Interesting

      I agree. I worked for a year and a half with a geotechnical engineering place, and one of my jobs was to get the service providers to do locates so we could figure out where to make test holes.

      The problem is that each service provider has their own idea of when this should be done. Some don't even know where their services run. If they do know, they only check within a few feet of the preposed test hole. So this means that once phone, sewer, and water have agreed, natural gas comes along and says to move the hole 10 feet to one side. Now the locates need to be done all over again. Often when calling them back to locate in a new place, theyd just say "enh, youre fine.".

      what a mess.

      --
      :x
    3. Re:Human error... by eepok · · Score: 1

      I'm with you 100%. There are inherent risks and vulnerabilities to all systems. Our internetwork is physically vulnerable. No on promises INvulnerability.

      We have back up generators for power outages, we need something for the internet... smoke-signals? Can-and-string? Hard copy (eww!)

    4. Re:Human error... by iwoof · · Score: 1

      This should work:

      RFC 2549 - IP over Avian Carriers with Quality of Service

      --Woof!

    5. Re:Human error... by el_gordo101 · · Score: 2, Informative

      My father-in-law is a dispatcher for Keyspan, the company responsible for that blunder. Apparently, some of the older gas lines are not clearly marked as to whether they are high pressure or low pressure lines (which is what caused this balls-up). The tech hooked a high-pressure feed line up to a low-pressure residential feed line. This caused gas leaks in many homes along this line as the high-pressure gas popped open any weak fittings or connections inside the house. MAJOR screw-up.

      --
      TODO: Insert witty sig
    6. Re:Human error... by speculatrix · · Score: 1
      I saw a great cartoon/poster once, in a large British Gas office block.

      Elderly couple, sitting in sofa, surrounded by smoking ruins of their house.

      Man turns to woman: "I do with the gas company would stop giving us free samples"

  8. Don't Worry by tealover · · Score: 0

    We're moving everything to digital so there won't be any wires anywhere in the world.

    --
    -- You see, there would be these conclusions that you could jump to
  9. The oboe and the elbow are by davidsyes · · Score: 0, Offtopic

    the EARS' natural enemies...

    --
    Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    1. Re:The oboe and the elbow are by davidsyes · · Score: 1

      Wow! -1, Troll...

      You must be having a one REALLY pissy day to lack a sense of humor. Or, one serious vitamin deficiency (leading to an inability to project imagination to see an Internet oboe or elbow...). Shame on YOU!

      (submitted with NO Karma bonus)

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
  10. lowest bidders what? by Anonymous Coward · · Score: 0, Troll

    I'm sure the contract to lay that fiber went to the lowest bidder. Good ol' capitalism at work.

    1. Re:lowest bidders what? by ScentCone · · Score: 1

      I'm sure the contract to lay that fiber went to the lowest bidder. Good ol' capitalism at work.

      It wasn't the people that layed the fiber that were the problem, it was the people to later work, with a backhoe, in the same place, that didn't use the utility marking system to know where they shouldn't dig.

      Capitalism at work? I supposed you're comparing the use of contractors to the fabulous infrastructure work done by, say, the Soviet Union? Why, East Berlin was the very picture of sound, robust, aesthetically pleasing telecommunications and power cabling.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:lowest bidders what? by BushCheney08 · · Score: 1

      You've clearly read the article. You read the part where they contacted the appropriate authorities to dig and were given the all's clear. You read the part where the fiber was unmarked and in a place that it wasn't supposed to be. Of course you have, otherwise you wouldn't be making such erroneous statements. That would make you look quite stupid, wouldn't it? And we know you would never do something to make yourself look stupid.

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
    3. Re:lowest bidders what? by ScentCone · · Score: 1

      You got me. Clearly capitalism is to blame. There's no chance that basic human incompetance, which could never rear it's ugly head under a government-run/socialized telecom, could have a bearing on this. Must be the free market!

      --
      Don't disappoint your bird dog. Go to the range.
    4. Re:lowest bidders what? by BushCheney08 · · Score: 1

      Yes, human incompetence is the major factor here. Low quality work/incompetence is sometimes(though certainly not always) part of the lowest bidder system of awarding contracts. But no, it's not necessarily capitalism's fault.

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
    5. Re:lowest bidders what? by Anonymous Coward · · Score: 0

      And we know you would never do something to make yourself look stupid.

      Perhaps not, but you seem to be tripping all over yourself to do so. Oh wait... "stupid"... I thought you said "asshole"

    6. Re:lowest bidders what? by BushCheney08 · · Score: 1

      :' ( *sniff*

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
  11. The Backhoe, the sailor's best friend. by Tackhead · · Score: 5, Funny
    A tip, by the way, for all who go down to the sea in ships:

    Always carry a length of fiber-optic cable in your pocket. Should you be shipwrecked and find yourself stranded on a desert island, bury the cable in the sand. A few hours later, a guy driving a backhoe will be along to dig it up. Ask him to rescue you.

    1. Re:The Backhoe, the sailor's best friend. by Anonymous Coward · · Score: 0

      Oh dear. I guess I do have a filthy mind. You said sailor and backhoe in the same sentence and I thought you were going to somehow elude to a rubber made from fiberoptic cable.

    2. Re:The Backhoe, the sailor's best friend. by punkr0x · · Score: 1

      Haha, that's brilliant! Strandings on desert islands, solved. On to the next problem!

    3. Re:The Backhoe, the sailor's best friend. by djdavetrouble · · Score: 1

      I think that was the walkthrough to a Scott Adams Adventure that I played back in the day !?!
      Scott Adams Adventure 111 : Stranded on Christmas Island

      --
      music lover since 1969
    4. Re:The Backhoe, the sailor's best friend. by markana · · Score: 2, Insightful

      But he won't be able to rescue you...

      Union rules.

    5. Re:The Backhoe, the sailor's best friend. by dextromulous · · Score: 2, Funny

      I can imagine it already...

      > look
      You are on an island.
      It is dark, you are likely to be eaten by a grue.
      > inv
      - fiber-optic cable
      > bury cable
      A backhoe arrives, it hits!
      ...
      Would you like your posessions identified?

      Yeah, i know that isn't all from one game...

      --
      There are two types of people in the world: those who divide people into two types and those who don't.
    6. Re:The Backhoe, the sailor's best friend. by phraktyl · · Score: 1

      And here I thought that the Sailor's best friend was his buddy's backdoor...

      --
      Karma: Marginal (mostly due to the border around the website)
    7. Re:The Backhoe, the sailor's best friend. by jazman · · Score: 1

      How can you go down to the sea in a ship? I suppose if the ship had wheels on you'd be ok, bit difficult to navigate down the windy roads you often get coastwards, but generally you go down to the sea then get on a ship.

  12. Hard Problem by Anonymous Coward · · Score: 2, Insightful

    It is funny, but a company will spend tons of money to buy high-availability products, fail over connections, redundant machines, and it only takes one backhoe to bring it all down. At our company, we are trying to figure out how to use cable over telephone pole (business class cable) as a backup in case we get "dug up", which would provide a new level of reliability, but I am sure somewhere out there there is still some unavoidable single point of failure that no amount of money can overcome.

    1. Re:Hard Problem by omeomi · · Score: 4, Funny

      At our company, we are trying to figure out how to use cable over telephone pole (business class cable) as a backup in case we get "dug up", which would provide a new level of reliability, but I am sure somewhere out there there is still some unavoidable single point of failure that no amount of money can overcome.

      A backhoe driver that accidentally digs up your cable, and then backs into the telephone pole?

    2. Re:Hard Problem by Amouth · · Score: 1

      Our secondary line is a microwave setup to the next city..

      the backhoe driver has to be really talented to take it and our t1 out ..

      i bet they just drive through the wall and take out the telco board where everything is mounted

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    3. Re:Hard Problem by barfomar · · Score: 1
      Near us a garbage truck would drive under wires hanging between poles with the tip-up bed raised and snag an overhead fibreline. That happened three times!

      An exorbitant bill followed by a lawsuit seemed to fix the problem.

  13. Good logic by pvt_medic · · Score: 5, Insightful

    So the DHS wants to protect this infrastructure by making the location of such lines protected. Which of course is not going to help the situation because when you call Dig Safe they wont know whats under you. So you run the risk of severing more cables, and you run the risk of injury to the workers. I tip my hats to them.

    --
    30% Troll, 50% Underrated, 10% Interesting
    Score:5, Troll
    1. Re:Good logic by Anonymous Coward · · Score: 0

      Around here, they put those orange cones in the ground. I dont know if they put them right on top or just in the general area, but its not exactly a "secret" that there is a buried fiber cable underneath. Just in case Osama bin Laden wants to take out EV1Servers or something..

  14. Re:In Soviet Russia... by Anonymous Coward · · Score: 0

    mod parent down, he's a retard

  15. And on the ocean...? by kusanagi374 · · Score: 1

    Well, we also have cables going thru the ocean and the same kind of problems happens as well, but it's obviously not backhoes that cause that. What are the top reasons cables go bye bye on the ocean?

    1. Re:And on the ocean...? by Nom+du+Keyboard · · Score: 5, Funny
      What are the top reasons cables go bye bye on the ocean?

      Based on this article, I'd hazard it's either:
      1: Backhoes falling off ships transporting them hitting cables.
      2: Submarines with backhoes, no doubt performing black ops at the time.

      --
      "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    2. Re:And on the ocean...? by grommit · · Score: 2, Insightful
    3. Re:And on the ocean...? by Anonymous Coward · · Score: 0

      There are all sorts of problems under the ocean like volcanos and landslides but the best fiber optic predator is the shark. Of course sharks are attracted to laser beams so they bite the cables. I've seen a cross-section of an oceanic fiber and it's huge with lots of steel wound around the important parts to protect from sharks.

    4. Re:And on the ocean...? by frodo527 · · Score: 0

      Sharks with freakin's laser beams!

      --
      http://blogostuff.blogspot.com/
    5. Re:And on the ocean...? by ecryder · · Score: 3, Interesting

      NSA (not a joke). Here is an article from ZDnet about it. AND this is PRE-9/11. What do you think has happened since? http://news.zdnet.com/2100-9595_22-529826.html

    6. Re:And on the ocean...? by Col.+Klink+(retired) · · Score: 2, Funny

      From your link:

      > The telco is now suing the vessel...

      Darn right! Why the hell didn't the ship call Miss Utility and have lines drawn in the water before recklessly dropping an anchor into the water?

      --

      -- Don't Tase me, bro!

    7. Re:And on the ocean...? by ToxikFetus · · Score: 1
      Why, deep sea fangly fish, of course.

      http://www.homestarrunner.com/sbemail119.html

    8. Re:And on the ocean...? by Ortega-Starfire · · Score: 1

      Yes, spying on the russian underground cable. Nice piece of work. So was the plaque on the side stating "Property of the USA"

      --
      ---- Liquid was a patriot ----
    9. Re:And on the ocean...? by 706GL · · Score: 1

      Underwater robot backhoes of course:
      http://www.marinetrench.com/trenching.html

      --
      ...
    10. Re:And on the ocean...? by Ankou · · Score: 1

      You forgot #3, Jaws.

    11. Re:And on the ocean...? by Fred_A · · Score: 1

      Whales can also cause problems. I think the bottom is propperly mapped nowedays so landslides don't snap cables anymore.
      Apart from that the main cause certainly is anchors close to the coasts.

      --

      May contain traces of nut.
      Made from the freshest electrons.
    12. Re:And on the ocean...? by suwain_2 · · Score: 1

      Or just a backhoe driver who's really bad at his job?

      --
      ________________________________________________
      suwain_2 :: quality slashdot p
    13. Re:And on the ocean...? by JoshMooney · · Score: 1

      You may joke about number 2, but read Blind Man's Bluff. It describes a US run operation in which we sent a submarine into a Soviet (Communist at the time) harbor to put taps on their underwater cables.

    14. Re:And on the ocean...? by c4ffeine · · Score: 1

      Actually, it's a case of the rare Aquatic Backhoe. No pictures of it are known to exist, but it has terrorized undersea cables for centuries. Scientists are currently attempting to create traps baited with lengths of assorted cable, but still have had no luck.

      --
      "73% of quotes on the Internet are made up" -Ben Franklin
    15. Re:And on the ocean...? by NumberGod · · Score: 1

      It used to be sharks, or I'd imagine volcanic rumblings.

      The thing with fibre, is that it need a repeater every x km's to boost the signal, and the repeater needs to be powered, so you need to run power across the sea bed as well. Aparently the magnetic field from the power cable was thought to upset the sharks, who used to attack the cables.

      D.

    16. Re:And on the ocean...? by Inthewire · · Score: 0
      From the fascinating Wired story Mother Earth Mother Board:
      It sometimes seems as though every force of nature, every flaw in the human character, and every biological organism on the planet is engaged in a competition to see which can sever the most cables. The Museum of Submarine Telegraphy in Porthcurno, England, has a display of wrecked cables bracketed to a slab of wood. Each is labeled with its cause of failure, some of which sound dramatic, some cryptic, some both: trawler maul, spewed core, intermittent disconnection, strained core, teredo worms, crab's nest, perished core, fish bite, even "spliced by Italians." The teredo worm is like a science fiction creature, a bivalve with a rasp-edged shell that it uses like a buzz saw to cut through wood - or through submarine cables. Cable companies learned the hard way, early on, that it likes to eat gutta-percha, and subsequent cables received a helical wrapping of copper tape to stop it.
      --


      Writers imply. Readers infer.
  16. Ah, yes, Qwest did this to my home town... by _xeno_ · · Score: 5, Interesting

    That reminds me of when Qwest cut all telephone lines to my home town - including 911. It made the local news, and the police chief and fire chief were both pretty pissed about it. They had to increase police patrols since no one could just call in a crime, fire, or medical emergency.

    Fortunately nothing serious happened while 911 was out.

    Then Qwest did it again, two days later, on the same line...

    Ah, telecom monopolies.

    --
    You are in a maze of twisty little relative jumps, all alike.
    1. Re:Ah, yes, Qwest did this to my home town... by Firehed · · Score: 1

      Ok, that's well beyond the plausible domain of human error. That's "dumbass with big machines". Human error I can deal with. Public acts of indecent stupidity, especially those that could damage society, should be punishable by decapitiation by the machinery involved.

      --
      How are sites slashdotted when nobody reads TFAs?
    2. Re:Ah, yes, Qwest did this to my home town... by Beatbyte · · Score: 1

      least i heard, the fine was close to $100k/hour for cutting off 911 access. hopefully someone saw that money locally (doubt it though).

    3. Re:Ah, yes, Qwest did this to my home town... by cold+fjord · · Score: 1

      Then Qwest did it again, two days later, on the same line...

      It must have been an important line for them to have 100% redundancy on it.

      --
      much of left-wing thought is a kind of playing with fire by people who don't even know that fire is hot - George Orwell
    4. Re:Ah, yes, Qwest did this to my home town... by StikyPad · · Score: 1

      OMG.. there must have been way more crime before they had phones. Or way more police.

    5. Re:Ah, yes, Qwest did this to my home town... by _xeno_ · · Score: 1

      OMG, you mean the level of technology in general improved along with the invention of the phone? And, yeah, before the phone, fires used to be a really big deal. With the invention of the telephone, the steam engine, and a whole host of other things, fires are no longer the city-destroying events they used to be.

      The police weren't patrolling to stop crime - they stepped up patrolling to catch things like fire and medical emergencies. Since someone with a heart attack couldn't just dial 911, they were hoping instead that they would be able to flag down a police officer who could then use their radio to call in the paramedics.

      Yeah, you're right, life did go on before telephones. However, it was a lot more dangerous than it is with telephones. I, for one, rather like the advances in emergency response.

      --
      You are in a maze of twisty little relative jumps, all alike.
    6. Re:Ah, yes, Qwest did this to my home town... by StikyPad · · Score: 1

      Sure, the advances are great, but when the worst thing that happens is that the benefits of phone service go out for a couple of days, life is pretty good.

  17. Information Technologist vs. The Red Neck by kyoko21 · · Score: 5, Funny

    Information Technologist: 0

    Red Neck: 1

    1. Re:Information Technologist vs. The Red Neck by Anonymous Coward · · Score: 0

      What about us Red neck IT guys?

    2. Re:Information Technologist vs. The Red Neck by mysqlrocks · · Score: 3, Funny

      Actually, it's:

      Information Technologist: 8,050,000

      Red Neck: 37,200,000

      http://www.googlefight.com/index.php?word1=Informa tion+Technologist&word2=Red+Neck

    3. Re:Information Technologist vs. The Red Neck by RobertLTux · · Score: 1

      What about us Red neck IT guys? ----- Y'all count twice of course (you now owe me a box of Krispy Kremes)

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    4. Re:Information Technologist vs. The Red Neck by slashdotmsiriv · · Score: 1

      You might be a Redneck, if you dig and bring down your neighborhood's network...

  18. They call it an "Accident" by mr_stinky_britches · · Score: 2, Funny

    We have had SBC Yahoo DSL at home for about 6 or 7 years now. A few years ago when comcast was "upgrading" our cable service for HDTV, their crew managed to cut through the telephone line buried in the ground outside our house, which killed our internet and phone service! I think they train them to do that. In the time it took SBC to come and repair it, we could have potentially switched over to cable?

    is this what they were thinking?

    Argh i give up! Those conniving small minded cable companies :X

    --
    Keepin' it real over at http://wi-fizzle.com/!

    --
    Censorship is obscene. Patriotism is bigotry. Faith is a vice. Slashdot 2.0 sucks.
  19. Not Surprising by helmutvs · · Score: 0

    I'm wondering if anyone else has had this experience. You're power or phone service is out when you get home. Suddenly you remember the group of city workers mulling about a section of excavated road not too far away...

    --
    There are no uninteresting things. There are only uninterested people.
  20. Re:In Soviet Russia... by drpimp · · Score: 0, Offtopic

    Sorry, that one is played out!

    --
    -- Brought to you by Carl's JR
  21. Learn from the backhoe by JUSTONEMORELATTE · · Score: 2, Interesting

    Evi Nemeth used to tell us how to lay out a fiber ring -- separate egress from the buildings, diverse routes from location to location, etc -- and how NOT to lay out a ring.
    When CU Boulder put in their fiber ring, they ran the spans in separate conduit, which they lay in the same trench. The conduits were not at different depths, nor were they really that far apart (about 3 inches)
    They put the bright orange plastic sheet ("Hey backhoe guy! Stop digging now!") right on top of the conduit, then filled in the trench.

    Surprisingly, it got cut.

    1. Re:Learn from the backhoe by kfg · · Score: 1

      The conduits were not at different depths, nor were they really that far apart (about 3 inches)
      They put the bright orange plastic sheet ("Hey backhoe guy! Stop digging now!") right on top of the conduit


      This is the sort of shit that happens all the time, because people do what they know they're "supposed to," but have no idea why.

      KFG

  22. It's the backhoe by Nom+du+Keyboard · · Score: 2, Funny

    That's like saying that the gun kills, and not the person holding the gun. So much for another Slashdot article title.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:It's the backhoe by ScentCone · · Score: 1

      That was NOT a troll.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:It's the backhoe by punkr0x · · Score: 1

      Come on now, you put some guy in a big machine designed to tear the ground up, lay underground cables all down the street, and then turn him loose? Of course he's going to cut the cables, these aren't IT professionals driving these backhoes, they can still watch blue collar comedy tour on the WB even if they take their own internet connection down. It's the backhoes' fault.

    3. Re:It's the backhoe by vertinox · · Score: 1

      That's like saying that the gun kills, and not the person holding the gun. So much for another Slashdot article title.

      Thats one slippery slope mostly because if the person who kills with the gun was hired by someone else then that person is also responsible, but what if that person is a business or government.

      Things aren't as black as white as it seems when you place blame...

      If a government sends off soldiers to war and a soldier accidently shoots a civilian by accident, then is it the gun fault for a bad saftey catch, the soldier carelessness of handling the gun, improper training of his superior officers, or maybe it was the government's fault for buying crappy guns or not paying for enough instructions on gun handling.

      Or maybe it was the people's fault for electing such a cheap skate government?

      Who knows... But what you are saying is that people maliciously use guns to shoot people which is not the same because these people aren't digging up fiber lines on purpose or for criminal intent or gains.

      At least I hope not.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
  23. Re: I can't wait by Psykechan · · Score: 1

    At least right now I can get one hundred percent digital quality television. Now you're telling me that the whole world will be completely digital quality too?

    Will technical marvels never cease?

  24. That's when "nothing to see here" gets... by Anonymous Coward · · Score: 0

    ... Nothing to ping here, move along!

  25. On related notes... by hal2814 · · Score: 0, Offtopic

    The Sharpie, Sony's natural enemy.

    Heat, the XBox 360's natural enemy.

    1. Re:On related notes... by Nom+du+Keyboard · · Score: 1
      The Sharpie, Sony's natural enemy.

      Is that The Sharpie, or The Shift Key?

      Actually they both sound about the same.

      --
      "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    2. Re:On related notes... by punkr0x · · Score: 1
      I thought the consumer was Sony's natural enemy.

      Damn, they have a lot of enemies.

  26. From ze smallest divot to ze largest canyon... by snowwrestler · · Score: 2, Funny

    Holes! define who vee are, und vhere vee are going.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
    1. Re:From ze smallest divot to ze largest canyon... by Bob+535604 · · Score: 1

      "Did you know the hole's only natural enemy is the pile?"

      You knew it was comming!

  27. Idiot workers are the cause by Anonymous Coward · · Score: 0

    I remember an article way back comparing Japanese construction practices to American. In Japan, the construction supervisor's job was on the line if they screwed up and hit an underground line. Net result, a lot less construction outages in Japan.

  28. Backhoes and Sharpened Sticks by TheOtherAgentM · · Score: 1

    To misquote Futurama:

    "The Internet was impervious to our most powerful magnetic fields, yet in the end it succumbed to a harmless sharpened stick."

  29. internet not interline by AkA+lexC · · Score: 0

    I seem to remember the whole point of the internet was to maintain communications in times of war by being a.. wait for it.. NETWORK!!.. otherwise we're at constant risk from JCB's of mass destruction.

    --
    -AlexC
    1. Re:internet not interline by Overzeetop · · Score: 1

      Ah, but a network is costly to deploy and maintain on the level necesary for streaming video and snazzy flash animations. So the commercial ventures who took over from the unis and DARPA had a choice - make it robust or make it cheap. We knew the answer before they even picked up the knife and fork.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    2. Re:internet not interline by drxray · · Score: 1

      When you become vital to co-ordinating a nuclear retaliatory strike, the DoD will pay for your new cable/DSL modem (whichever you don't have).

      --
      Slashdot - Mutual Assured Discussion
  30. grumble by dpaton.net · · Score: 1

    Let's hear it for the infamous fiber-seeking backhoes!

    I spent most of last month waiting for SBC to un-b0rk my DSL and phone service when the fiber loop I'm on was cut by the village (while they were installing new street lamps, 30 blocks away).

    --
    This is not a sig. this is a duck. quack.
  31. Re:Offtopic: Gmail by Anonymous Coward · · Score: 0

    blah blah beta blah blah blah beta blah blah

  32. Should increase liability / penalties by macklin01 · · Score: 5, Insightful

    According to the article, in 2004, nearly half of the accidents were caused by on-site workers not checking with the proper support numbers for underground cables and/or pipelines.

    I wonder just how much those incidents would be reduced if companies were fined a stiff penalty for digging without calling these numbers. The type of astronomical fines/penalties levied against virus writers would seem very appropriate in these cases, given the type of economic damage that can be caused by telecom outages.

    I'm glad to see that a national calling center is being established (similar to 911, according to the article). Now, it will be easier for workers to call. But I still think we need the other half: better (financial) incentive to make those calls in the first place. -- Paul

    --
    OpenSource.MathCancer.org: open source comp bio
    1. Re:Should increase liability / penalties by realmolo · · Score: 4, Interesting

      At least here in Iowa, they ARE fined. It's against the law to not call for a "locate" if you are going to do ANY digging. The law applies to both businesses and individuals.

      Of course, no one ever calls. I work for a local utilities company, and lines get cut ALL the time by contruction crews. Because they almost NEVER call for a locate. It's insane.

      The few times they do call for a locate, we go out and mark the lines, and they cut them ANYWAY. Unbelievable.

    2. Re:Should increase liability / penalties by Hrodvitnir · · Score: 1

      I like to coat my fiber in backhoe-eating microbes. It may get cut, but it only gets cut once!

      --
      "There are more important things than stopping terrorism. Upholding the Constitution is one of them." - Ars Forumer.
    3. Re:Should increase liability / penalties by ptbarnett · · Score: 2, Interesting
      According to the article, in 2004, nearly half of the accidents were caused by on-site workers not checking with the proper support numbers for underground cables and/or pipelines.

      And a large part of the other half, like this particular incident, is probably because the digger got an erroneous answer from the support number. A contractor for Verizon buried fiber optic cable (for FIOS) in my neighborhood late last year. Prior to their arrival, the cable, electrical, and natural gas utilities marked the locations of their respective cables/pipelines. But when they started boring two doors down from my house, they suddenly quit and packed up for the day.

      I went out to watch a couple of days later, and asked what happened. They had nearly punched a hole in the natural gas line, because it wasn't properly marked -- and had to wait for the gas company to investigate. Apparently, natural gas lines have a wire next to the pipeline that pulses at a certain frequency, and can be picked up with a sensor. For some reason, the wire had been separated from the pipeline and was about 3 feet away.

      A number of years ago, a friend of mine worked for a large computer company with a support center in Colorado Springs. A contractor digging post-holes for a fence did what they were supposed to do: called the telephone company for the location of a buried cable. The phone company marked the location of an adjacent cable that was no longer in use and instead directed them to the right-of-way for the new cable. So, when the digger pulled up bits of copper wire from every hole, the contractor didn't even blink -- it was supposed have been the old cable that had been decommissioned.

    4. Re:Should increase liability / penalties by Mach5 · · Score: 0

      There are fines like that at least in NJ. The apt building I live in was getting a sprinkler system installed, and the backhoe digging to tap into the main hit some dark fiber. I found out later, had it been live, our house could've been fined $1,000,000/hr for lost time.

      --
      - my userid is lower than yours
    5. Re:Should increase liability / penalties by ethereal · · Score: 1

      Well, by that bulldozer at least. Just like lions, there are always more of an ecosystem's top predator.

      --

      Your right to not believe: Americans United for Separation of Church and

    6. Re:Should increase liability / penalties by fumblebruschi · · Score: 1

      I wonder just how much those incidents would be reduced if companies were fined a stiff penalty for digging without calling these numbers.

      Not much. At least in New England, where I had all my construction experience, there really aren't many excavation "companies". Most excavation is done by one-man outfits. Whenever my crew built a house, we called up a guy named Stu who owned an excavator and paid him to dig the foundation. He also did all the digging if we needed to re-lay pipes or conduits.

      He had his own liability insurance, so if he made a mistake and wrecked something (he never did), it wouldn't be on us. Supposing he had, his insurance company would be on the hook for whatever damage he did, plus if he hadn't done his homework and checked with the state and town authorities before digging he'd have to pay a fine and maybe lose his license (though that rarely happens, because the building trades are something of an old-boy network.) Making the fine really big wouldn't help, because there's only so much one guy can pay. And if you drove him out of business, the guy who bought his equipment at the bankruptcy sale would start right in, so there would be no net decrease.

      In Sherborn, Mass., in 1987, there was a guy who punctured a gas line with a backhoe, realized he'd done it, and just ran away. The house blew up--I found pieces of shingle more than a mile away. There was nothing left but a pile of rubble in a big hole.

    7. Re:Should increase liability / penalties by mjake · · Score: 1

      The question is how accurate must the flags/paint be?

      My father was an excavator and he cut/damaged lines a few times. Every time it was because the flags were nowhere near where the lines/pipes actually were. When the flags are 10 feet from the actual position of the cable, whose fault is it when they get cut?

      It isn't always the "redneck backhoe driver's" fault. Of course, since the flags can be easily moved by anyone, it is hard to really prove that the utilities placed them incorrectly (unless they used paint).

      It really stinks for the excavators when they place flags wrong; not only does it make you look incompetent (or dishonest), but it is dangerous to hit high-voltage lines or gas lines.

    8. Re:Should increase liability / penalties by RosenSama · · Score: 1
      I wonder just how much those incidents would be reduced if companies were fined a stiff penalty for digging without calling these numbers.
      I wonder how much companies would have to raise their rates to defray the expected value of the stiff penalties they would continue to incur?
    9. Re:Should increase liability / penalties by P3NIS_CLEAVER · · Score: 1

      Since half of them happened when someone did call, I would say that 25% of them would be prevented since if they did call it would only help 50% of the time.

      Really though I worry more about gas lines. In NJ last year workers dug up a gas line by a large pet store and blew the whole damn thing up.

      --
      Please sign petition to restore sanity to our banking system!!!

      http://financialpetition.org/
    10. Re:Should increase liability / penalties by green1 · · Score: 1

      in my line of work we call it the "dig-before-you-call" number (after the advertising campaign for "call-before-you-dig") I have seen mant of them... amazingly, most of them HAVE done a locate and IGNORED it! I showed up to do one repair and they had cut through cable, power, phone, and gas, and all of them were marked properly... the worst part? it wasn't the first time they had cut these same utilities at this same location! I had another one who cut through our phone line not once, but in five different places!

      We had one a couple years ago in downtown vancouver where a construction company drove many lengths of rebar through a re-inforced concrete duct bank disturbing several thousand phone lines and a couple hundred fibre lines, took several people working around the clock for 2 weeks to fix it all (just to make things more fun, most of the cable was old non-colour coded paper cable, meaning the splicers had to tone out each and every line) (and yes, the construction company at fault did get the bill... I'm guessing that building was slightly over-budget after that...)

    11. Re:Should increase liability / penalties by PetWolverine · · Score: 1

      Maybe they should be subject to lawsuits for damages (read: millions of dollars) when they cut a cable, whether or not they call. The call service could then advertise using the slogan, "Want to avoid a huge lawsuit? We'll help!" But if they ignore the flags, they're still doomed.

      You'd think the fact that some of those lines are power lines would be sufficient incentive to be careful... which, come to think of it, suggests another way to solve this: Mark all lines with the same flags. If they don't know whether they're cutting cable or power, will they think twice before cutting anything?

      --
      I found the meaning of life the other day, but I had write-only access.
    12. Re:Should increase liability / penalties by aaarrrgggh · · Score: 1

      As others have stated, there is liability and fees in place. Unfortunately, the errors of initial survey, tracer wire accuracy, non-traceable utilities, etc., all add. There is no safe place to dig in a right-of-way.

      We had a pipeline being installed near a datacenter that crossed major utilities in six known points in a half mile that was of special interest to us. The contractor was "encouraged" to use an air lance and vacuum truck to dig in 30' of any suspected utility.

      Even with all the precautions taken, with the backhoe they still managed to cut one fiber line and expose another, both lacking tracer wires.

      If you bury something, it will be cut. It's sure nice to have fault-tolerant systems!

    13. Re:Should increase liability / penalties by Depili · · Score: 1

      Well, many other countries already implement something like that, in Finland if you don't get the various companies to show you where the cables and pipes are on the place to be dug or drilled you will be responsible for all the damages

  33. This just happend to us today! by Anonymous Coward · · Score: 0

    I quite literally just got phone and internet back in the office. I tested the connection by going to /. and this was the top story. Way too funny!

  34. Main Pipe by schlichte · · Score: 2, Funny

    I worked for a company that built the network for a new building on the University campus. The main feed was a 1200 foot run of fiber. It was put in, terminated and tested and all was good. 2 Days later the line was ripped in half by a backhoe from the company they contracted to do the plumbing.
    Rumors said the guy was fired due to failing a drug test.

    1. Re:Main Pipe by AndroidCat · · Score: 1
      Rumors said the guy was fired due to failing a drug test.

      He didn't have enough?

      --
      One line blog. I hear that they're called Twitters now.
    2. Re:Main Pipe by digitaldc · · Score: 1

      2 Days later the line was ripped in half by a backhoe from the company they contracted to do the plumbing.
      Rumors said the guy was fired due to failing a drug test.


      Fired? That's nothing, back in Biblical Times he would be totally stoned.

      --
      He who knows best knows how little he knows. - Thomas Jefferson
  35. Hah! by Gaewyn+L+Knight · · Score: 4, Funny

    Every time I see a backhoe go by I go into an Elmer Fudd voice and say, "Be wery wery qwiet... I'm hunting fiber"

    For some reason the Servers and Networks guys don't think it is funny.

    --
    Telcos have alot of dark fibre in the States. Most people assume that's optical fibre...but it's actually moral fibre.
    1. Re:Hah! by Anonymous Coward · · Score: 0

      They don't think it's funny because it's supposed to be "vewy vewy quiet".

    2. Re:Hah! by nightrain_tg · · Score: 2, Funny

      For some reason the Servers and Networks guys don't think it is funny.

      Probably because your faux Fudd is flawed; should be:

      "Be vewy, vewy quiet... I'm hunting fiber"

      Give this subtle nuance a try and report back with your results.

      Go! We're waiting!

    3. Re:Hah! by maxrate · · Score: 1
      I can't believe you scored 5 for that 'jewel' of a joke.

      Note to mod: Score me low, or flame bait, or troll. I like my score low, makes me feel like I'm not a complete loser.

    4. Re:Hah! by sharkey · · Score: 1

      Perhaps Pavel Chekov got a new job, trading in his velour for a shotgun and hunting cap?

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  36. ARPA identifies backhoe fade effect by ispland · · Score: 4, Funny

    Those of use from the telecom world recoginze
    this as "backhoe fade" and ARPA has conducted
    considable research on the effect of fiber
    optic cable to attrace backhoes in the wild...

    ARPA Science Research Funding News Today......

                    ARPA to Fund Network Reliability Research

    Washington, DC -

    The Advanced Research Projects Agency of the DoD announced today they are
    funding a three-year effort to improve the field reliability of
    fiber-optic communications networks. The program is aimed at reducing
    network outages from damage to buried fiber optic cables caused by
    construction machinery. Many telecommunications outages are caused each
    year when machines called "backhoes" dig-up underground fibers, cutting
    them and causing massive service disruptions.

    This phenomenon is commonly referred to as "backhoe fade" and
    the uncanny ability of the construction backhoe to locate buried
    cables will be the focus of this effort.

    Dr. Zweiback Gimfizel of the Marginalia Institute of Technoplasty
    has been designated Principle Investigator on the project and
    held a news conference today and described the proposed line of
    research.

            "We are taking a page from the biologists who discovered
            the magnetic organ in the brains of homing pigeon. This
            organ senses the earth's magnetic field and allows the
            pigeon to track its location.

            "In like manner, our research will focus
            on identifying the specialized organ structure within
            the backhoe that can somehow sense the location of glass
            fibers."

            "The hope is that if this fiber-seeking mechanism can be
            identified, measures can be developed to disguise
            telecommunications cables, thereby creating "stealth"
            fiber bundles which will not attract the attention of
            the rampaging backhoes."

    In another unrelated statement today, ARPA announced the creation of the
    Remote Autonomous Rodent Program which will work on developing specialized
    weapons systems for attacking the underground communications systems of
    adversaries. In recent theater actions, modern fiber-optic communications
    systems have proven quite resilient to traditional attacks and require
    new techniques to disable them.

    Dr. Gimback Zweifizel of Hardly Yardwell University was designated
    Principle Investigator. In a prepared statement, Dr. Zweifizel noted that
    this work program was funded for three years and was to produce a field
    demonstration of a working system. Other details of the project are
    classified.

    --
    What would Groucho do?
  37. Just Wait by LukePieStalker · · Score: 1

    Wait until our backhoe overlords start thinking for themselves. Remember Killdozer?

  38. I work in the pipeline construction industry by iibbmm · · Score: 5, Informative

    In California we are required to notify USA DigAlert before all excavation. DigAlert then notifies all agencies with pipe in the area. Most of the time, they come out and mark, the other times, nobody does.

    When nobody comes out an marks, and their line gets hit, it's on them. If it's marked and we hit it, it's on us. Accidents happen. Digging around mismarked and unmarked utilities in a big hole in the ground isn't easy.

    Personally I'm more worried about my guys hitting a pressurized gas line than someones precious telco wire. Wire gets fixed in a matter of hours.

  39. How to recognize a backhoe by AndroidCat · · Score: 5, Funny

    The Common Yellow Backhoe
    The Common Yellow Backhoe attempting to hide from view.
    The Hammer Backhoe evolved to fit particular niches.

    --
    One line blog. I hear that they're called Twitters now.
    1. Re:How to recognize a backhoe by rco3 · · Score: 1

      Now that's funny. Wish I had mod points for ya.

      --

      Ce n'est pas un vrai mouvement de robot!
    2. Re:How to recognize a backhoe by Anonymous Coward · · Score: 0

      23rd Strike Commando Black-Backhoe Unit of The Cabal (tinc).

    3. Re:How to recognize a backhoe by suwain_2 · · Score: 1

      You just Slashdotted... an image of... a backhoe?! (The middle one is crawling... It's on some guy's Adelphia cable modem.)

      --
      ________________________________________________
      suwain_2 :: quality slashdot p
    4. Re:How to recognize a backhoe by freeweed · · Score: 1

      Do the ambulances have to wait their turn after a kill?

      --
      Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
    5. Re:How to recognize a backhoe by Kenshin · · Score: 1

      But where's Steve Irwin?

      --

      Does it make you happy you're so strange?

    6. Re:How to recognize a backhoe by Anonymous Coward · · Score: 0

      Extra Extra! Internet Bites Backhoe!

    7. Re:How to recognize a backhoe by KowShak · · Score: 1

      Thats not a backhoe, http://www.middaggs.co.uk/middaggs/products_and_se rvices/operated_plant_hire/jcb_3cx_highqlty.jpeg this is a backhoe.

      Its always puzzled me why the US backhoe loaders are different to the ones we get in the UK. That one pictured, is a JCB 3CX, the back arm can be slid from side to side, thats handy if you need to dig a trench next to a wall. The JCB pictured also has a 7 in 1 bucket and an extending back arm which the one pictured in the parent post doesn't have.

      The US style jacks give better stability, I suppose but they dont do a lot for versatility or compactness.

    8. Re:How to recognize a backhoe by Anonymous Coward · · Score: 0

      The UK has tighter spaces than most of the US. Ours probably match this fact that we have room for backhoe's with big stabalizing legs.

    9. Re:How to recognize a backhoe by AndroidCat · · Score: 1

      Well yes, that is obviously a fine example of a European Yellow of the Jacob's Backhoe variety. However, academic experts in backhoe taxonomy prefer not to argue about which is the true backhoe-loader line. (They prefer to bicker about backhoe classification by the placement of the hoe on the back vs the backwards hoeing motion used. e.g. Should this be included as a member of the backhoes?)

      --
      One line blog. I hear that they're called Twitters now.
    10. Re:How to recognize a backhoe by AndroidCat · · Score: 1

      They caught him down at the beach giving his kid a spade, a bucket and a foot of cable.

      --
      One line blog. I hear that they're called Twitters now.
    11. Re:How to recognize a backhoe by Dolly_Llama · · Score: 1

      What do you mean? African or European?

      --

      Somewhere, something incredible is waiting to be known. -- Carl Sagan

  40. Backhoe:Internet - Hole:? by Anonymous Coward · · Score: 0

    The backhoe is the natural enemy of the internet.

    We also know that the hole's only natural enemy is the pile.

  41. We'll never win the war against stupidity by WormholeFiend · · Score: 1

    Anything that's underground can be damaged by a backhoe... even big watermains...

    Anyone remember the 4-story high geyser in Old Montreal last year?

    You'd think that backhoe operators would triple-check what's underground in a metropolitan area...

  42. Switch to Wireless by Jaro · · Score: 0

    So maybe we should all switch to wireless internet.

  43. Forget about civilian damage... consider worse by erroneus · · Score: 1

    Would it be THAT easy for a terrorist or other agressive attack on our communications infrastructure?

    I'm also left wondering why these big players like Spint doesn't have two wires for every important line like this? Cut one wire and the alternate route patches over with a notice. Cut the other and a notice is issued... both without incident to large scale service. If I can imagine it, then I know someone else out there has already thought of it.

    1. Re:Forget about civilian damage... consider worse by Anonymous Coward · · Score: 0

      I bow before the advanced speech-to-text technology you used to create your post, as you clearly lack the ability to read. Your questions are answered in TFA.

    2. Re:Forget about civilian damage... consider worse by lasindi · · Score: 1

      Would it be THAT easy for a terrorist or other agressive attack on our communications infrastructure?

      As the article suggests, I can imagine it would be *very* easy for terrorists to cripple telecommunications. The thing is, I doubt that they really want to. Al Qaida likes really dramatic attacks that scare the heck out of people. When people fear terrorism, they probably don't stay awake at night worrying that their phone or TV will go out. We nerds might get pretty worried about Internet going out or about computer security breaches, but the point is, attacks on technology by themselves don't strike fear into people's hearts.

      What I could imagine is if they damaged communications while a more violent attack was going on. If they could take down an entire city's phone system or even power, and then attack actual people within the city, that would be something to worry about. Police, ambulance and firefighters would have difficulty getting to where they need to go and coordinating, causing lots of panic and confusion.

      In short, Al Qaida doesn't want to look like mischievous little kids disconnecting phone wires. They want to look truly dangerous and powerful, and IMHO they'll only mess with technology if it helps them also kill people, not just destroy data.

      I'm also left wondering why these big players like Spint doesn't have two wires for every important line like this? Cut one wire and the alternate route patches over with a notice. Cut the other and a notice is issued... both without incident to large scale service. If I can imagine it, then I know someone else out there has already thought of it.

      Apparently that's exactly what Sprint had here. The article says that second cable had already been cut by a mudslide before this one got cut by the backhoe.

      --
      I have discovered a truly remarkable proof of this theorem that this sig is too small to contain.
    3. Re:Forget about civilian damage... consider worse by Anonymous Coward · · Score: 0

      For fuck's sake. Oh noes, what if the turrists sever my link to e-bay.

      why don't they lay twice as much wire? uh, because it would more than double the cost of laying the wire?

    4. Re:Forget about civilian damage... consider worse by erroneus · · Score: 1

      ...A communications disruption can only mean one thing... ...invasion!

    5. Re:Forget about civilian damage... consider worse by yosemitesammy · · Score: 1

      I'd you'd read the article (or another source with $clue, say NANOG) you'd know that this was a national ring, and the other part of it was also cut and under repair outside Reno, NV at the time. You can't cut any ring architecture network in more than one place on a single ring and NOT have it fair.... it is a function of ....geometry???

  44. DIY Backhoe Fade by djh101010 · · Score: 5, Funny

    I've actually created my own internet outages with my (now sold) backhoe, twice. Neither of them the obvious. I had a 802.11b feed from a neighbor's house, 1.1 miles away (my hill to his tower). Worked great, almost always. Finally figured out that if I parked my backhoe at --> that end of the back yard, it was enough into the fresnel zone of the wireless link that things got wodgy.

    Next time I created backhoe fade, was again in an unexpected way. I'd been trenching along the driveway, after dutifully and carefully marking the underground phone line to the house (that the brain-trust from the phone company decided to run next to my driveway, despite instructions not to). I carefully and successfully avoided the cable, no worries there. Then, when reaching juuuuuuust a bit too far over, I got the backhoe stuck in the muddy ditch along the road. Apparently, in the effort to get un-stuck, I pressed down on the cable, which then stretched over a rock in the trench and broke.

    The phone company (eventually) got out there and tried to say I dug it up. I showed 'em exactly what happened - yes, I'd been digging. Yes, the wire was marked. Yes, none of my digging was along the wire's path (all true). The cable had clear marks of a pull over a rock, not a cut from a hoe. Shear vs. tension, obvious from inspection.

    Phone company guy didn't want any part of explainations until I (a) bet him that I could dig right (made an X) here and find a big rock with a sharp edge "that you people left in the trench of this improperly installed wire", and (b) pointed out that if he's gonna dig the trench, he's standing in poison ivy while doing so, and I could just go get the backhoe and make it easier for all involved.

    He called his boss, explained the high points of the situation (including the poison ivy, which inexplicably a guy in his job didn't recognize without help), and they fixed the cable no charge. But, I bet I'm one of those statistcs in the article.

    1. Re:DIY Backhoe Fade by Anonymous Coward · · Score: 0

      I've noticed, that unusally, this story is being replied to by people from the north american continant only. Also, when I read the story, I thought, I've only ever heard of that happening here in the UK a couple of times (yes, it will of happened more, but I've only heard of a couple of cases, neither of which affected me in any way). I think the reason it happens less here is we use this neat invention called plastic tubing, thick stuff. Before a JVB (what we call a backhoe) can break those they will notice at least something, and rarly are cables ever simply laid with no protection like some people have been talking about (maybe for a few cm as it goes into a from the ground to the building, if it was done badly). Fibre, laid loose in the ground, please, if you can't justify the expense of a bit of extra plastic, use carrier pigeons.

  45. Re:In Soviet Russia... by Anonymous Coward · · Score: 0

    The hoe backs you!

  46. solution by Anonymous Coward · · Score: 0

    Just bury the fibre about 10' down, and make sure to put a gas-line, or high-voltage cable about 7' down in the same trench.

    1. Re:Solution by TubeSteak · · Score: 2, Insightful
      And then the terrorists would just go around with an RFID reader, wait to get a lot of hits, and start digging.

      /Somebody had to bring it up

      --
      [Fuck Beta]
      o0t!
    2. Re:Solution by SmurfButcher+Bob · · Score: 1

      That product (not RFID, but a version of your concept that'd actually work) has been available for almost half a decade.

      Of course, the bulk of what's buried was buried long, long before that product was released... and will remain that way until time-travel is invented.

      --

      help me i've cloned myself and can't remember which one I am

    3. Re:Solution by green1 · · Score: 1

      I have been to many cut cables, of those, about 2 or 3 the company hadn't bothered to have a locate done, (it's FREE people!) and in EVERY other case the locate had been done, and was accurate within a couple of inches, and the people STILL cut the cables. adding a different way to locate the cable wouldn't make any difference, the same people who cut the cables now would still cut them, they already know exactly where they are, it still doesn't help.... I talked to one construction guy who said it was cheaper for them to pay the cost of repair than to spend the extra time to be carefull how they dig... and I think therein lies the problem, until it is more expensive for us to come repair it than it is for them to pay attention, they'll keep doing it.

    4. Re:Solution by catprog · · Score: 1

      But then it would work now.

      So therefore time travel will be invented after the cable is replaced or not invented at all.

      --
      My Transformation Website
      Kindle Books http://www.catprog.org/rev
      Interactive CYOA http://www.catprog.org/st
  47. T-Shirt by MBCook · · Score: 2, Funny
    Is it just me, or does this need to be on a T-Shirt? Put the picture of a backhoe in a yellow diamond caution sign with the phrase below it.

    This is defiantly true though. Living in a fairly recent subdivision, back when the construction was closer to my house this would happen all the time. The phone. The cable. The internet. Even the power once.

    I think it's clear what we need to do: go kill all the backhoes.

    Save the internet!

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    1. Re:T-Shirt by LiLWiP · · Score: 1

      DONE! http://www.cafepress.com/backhoe
      ---
      Add your signatures here!
      Generated by SlashdotRndSig via GreaseMonkey

  48. mighty night of mismanagement by Anonymous Coward · · Score: 0

    the company sought alternatives to "physically diverse protection paths" for its backbone network after confronting the "substantial capital investment" of running new cables

    what I see is greed, upper managerial greed

    if engineers were just allowed to build properly, none of this would be an issue

    big business has been corrupted due to excessive affluence, therefore ineffective systems are the result

    we been over-billed and under-delivered for years

    personally, i suspect it will be getting worse

  49. Backhoe? by Anonymous Coward · · Score: 0

    For those of you like me who didn't know what the fuck a backhoe is, here we go.

  50. That needs to be on a t-shirt! by Guysmiley777 · · Score: 1

    My coworkers thought I was choking when I read the headline. This needs to be on a t-shirt, STAT! Something I can get on the ThinkGeek store or something. A profile of a backhoe with "The Internet's Natural Enemy" under it. LOL!

    --
    Coding with assembly is like playing with Legos. Coding an application in assembly is like building a car with Legos.
  51. Here's yer flaws by Mr.+Underbridge · · Score: 2, Insightful
    People who have vulnerable shit underground pay to be notified about excavation. Then when someone excavates, they are notified. Everyone with an interest in the area shows up and spraypaints the pavement. If you would like to point out where the flaws are in this system (certainly there are flaws) then I'm all fucking ears. So to speak.

    The flaw is in the fact that all these people have to do the right thing. In this case, if some low-level Sprint employee reads the map wrong, a whole state can be without internet access. If some dipshit with a jackhammer doesn't call first, a whole block can be without access.

    The better method is to devise a system with sufficient redundancy so that this is more rare than it is. The question is whether consumers are willing to pay for it in the form of somewhat higher rates.

    1. Re:Here's yer flaws by afidel · · Score: 1

      I know that hospital data systems are often VERY redundant. For instance one hospital I know of has a dual-FDDI ring where the two ring segments go out of opposite ends of the building to two different CO's where they hook into two seperate SONET rings from the telco. This was massivly expensive just for the installation charge, but it made sure that in 5+ years they were never without access to their records.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  52. Solution by elbenito69 · · Score: 3, Interesting

    A possible solution would be to embed RFID tags every 3 feet or so inside the conduit, allowing for easier location. Code embedded in tag would give owner, pipe or line type, and depth.

  53. It's a never ending game... by Anonymous Coward · · Score: 0

    I worked at WilTel back in the early '90s. Back then, when a backhoe operator cut our fiber, we would manually patch failed DS3s onto spare capacity to get a few major customers back online-- this was before SONET rings. And you could always count a fiber cut to last about six hours... That was the amount of time to get people out there and splice it back together.

    We had lawyers that just had the job of trying to recover damages from these small backhoe companies. Usually their cut was the result of negligence. If they followed procedure, and called for a locate, we could mark the fiber and even stand around on site if they were digging within a certain proximity. Anyway, so these lawyers would win a judgement, but the companies typically had no assests beyond their one or two backhoes, trucks, etc. So they would give up that equipment, turn around, and start another company doing the exact same business. There was no way to keep them from doing it again the following week.

    The original Qwest contractors gave us a particularly bad summer if I remember right... They took their "revolutionary" rail car which could trench fiber along the railroad tracks, and cut us probably a dozen times down in the southeast states.

    Since the backhoe operators are contractors to the bigger telecom/power/cable companies, there is really no way to recover and damages from them. Cute game.

  54. Cut em off at the pass by Joebert · · Score: 0

    If I was a terrorist & I knew that airlines & disaster-ready buildings were sealed up tight, what would I do ?

    I'd quietly set sleepers up in housing & or commerce near major network lines.
    I'd build tunnels to theese lines (can't be any harder than setting up an entertainment center in a cave or building a tunnel between Mexico & the US) but wouldn't touch them.

    I'd release a video once a good percentage of my sleepers had their tunnels setup to notify the rest of them to get their asses in gear.

    I'd release another video when it was time for everyone to cut the ribbins.

    The other sleepers would know it's time to start blowing stuff up once communication was in chaos.

    --
    Wanna fight ? Bend over, stick your head up your ass, and fight for air.
  55. Nah... by schlichte · · Score: 1

    he was digging for glass

  56. Botched NSA taps? by Anonymous Coward · · Score: 0

    Maybe the guys on the USS Jimmy Carter doesn't always get the connections right :)

  57. Did you know that... by Anonymous Coward · · Score: 1, Funny

    backhoes were originally created to fight elephants?

  58. Signs of a Burgeoning Addiction by ElboRuum · · Score: 1

    99.999999% uptime is an unreasonable expectation for any service. Funny how the Internet is expected to be though.

    Sounds like an addiction to me...

    I think we need an intervention.

    1. Re:Signs of a Burgeoning Addiction by Kevin+Stevens · · Score: 1

      I forget the exact figures, but even 15 minutes of outage per year puts you around the 99.999 range. To me, thats not the point though. What scares me is that the internet is supposed to be a highly resilient "route around the trouble" type of network. Cutting a fiber line somewhere is not supposed to cause this type of damage. The damage should be highly localized to only people within the small area behind the single point of failure (IE the neighborhood that is the "last mile"). I am not saying this is a real problem that we should throw tons of manpower at, but I just think that there is a common misconception that the net is more robust than it really is.

  59. Simple fix by Billosaur · · Score: 0

    Bury the cables deeper... I'm thinking a couple of kilometers down. Let's see them hit those!

    Off-topic: Name Not Used for Operator in "The Matrix": Backhoe

    --
    GetOuttaMySpace - The Anti-Social Network
    1. Re:Simple fix by Guysmiley777 · · Score: 1

      The trouble is you can only trench as deep as you can dig. That's the dilema. If you deprive backhoes of their prey, they WILL start digging deeper. :)

      --
      Coding with assembly is like playing with Legos. Coding an application in assembly is like building a car with Legos.
  60. A good sysadmin always carries a few feet of fiber by whyde · · Score: 3, Funny

    ...That way, when he gets lost, he drops the fiber on the ground, waits ten minutes, then asks the operator of the backhoe cutting the fiber for directions.

  61. Real life story of the back hoe by Bardwick · · Score: 1

    I worked for a major online car advert website (at the time was in VA). This is during the MCI/Cable and wireless fiasco. No one was quite sure who owned what. It turns out that a back hoe killed a line in Austel (SP?) Georgia. After around 17 hours downtime (100% internet business) the line is back but the DL3800 on CW seems to be having issues. The 2am tech dropped something (grounding screw i think she mumbled) inside while checking it out and smoked it. When the MCI guy asked to speak to the senior technician, she stated, "I are the senior technician.." At 6am the next tech was on shift and cycled a cascade router (think that's what it was, not my area) and we were back in 2 minutes.

  62. or above our heads... by keithhackworth · · Score: 1

    Our office used to be located in an older area where the power wires and phone lines were above ground. At an extremely busy intersection nearby, a car would hit the pole at least once a month and knock out our power and/or phones.

    Our UPS would only last a few hours, which wasn't enough time to fix the pole in many cases. I can't tell you how many times I've had to restore a database or fix a crashed disk due to some drunk idiot...

    Keith
    --
    Support bacteria. They're the only culture some people have.
    1. Re:or above our heads... by mysqlrocks · · Score: 1

      ...a car would hit the pole at least once a month and knock out our power and/or phones

      Damn car keeps hitting the same pole...

  63. goodness by BitterAndDrunk · · Score: 1

    That was very funny. Well done sir.

    --
    You better watch out, there may be dogs about . . .
  64. Procedures & Records! by Anonymous Coward · · Score: 0
    My Schol District network connecting 35 sites in one city has been dug up about 5 times in 3 years. Twice at the same location by the same contractor!

    Usually it's a case of someone not accurately following the locate procedurs , or not understanding them.

    In one of our cases, the contractor called the 'hotline' but didn't realize that the hotline for commercial type work ONLY covered locting services in the right of way/easment along the streets. A seperate private locate was required for the rest of the property.

    Sprint's comment that "In this particular case we had events simultaneously happen that are beyond our control." seems to be a cop out since a locate WAS called in and Sprint replied that they had no facilities in the area! I guess they need to improve the system that matches up requests to actual location records!

    Keep Passing the open Windows...

  65. bad joke time by gEvil+(beta) · · Score: 2, Funny

    Anyone know if this was on digg.com already? : p

    --
    This guy's the limit!
  66. Backhoes Don't Care by Ranger · · Score: 4, Insightful

    Backhoes don't care. Why? I'll relate a similar wire cut story. I was called out to our local airport to fix a problem with one of the airlines ground to air radios. This lets ground crews communicate with the flight crew. It is separate from air traffic control. In one room was the radio. In another room several doors down was a monitor speaker that could hear the conversation. I determined there was nothing wrong with the monitor speaker and nothing wrong with the audio and most likely a broken wire. The room separating the radio and speaker was quite large. The wire was run through the ceiling. I had to lift up many a ceiling tile to trace the wire and find the break.

    I found the break. The wire had been cut and tied off. There was barely enough wire to splice the two back together. Once repaired the monitor speaker worked again. I was told later by the airline employees, airport facility workers had redone the ceiling in that one room. To me it appeared the workers found the wire in the way of their job, didn't know or didn't care what it was hooked to and simply cut it and tied it off out of the way.

    Backhoe operators probably have the same mentality. They want to get their work done. If they cut a cable, it doesn't affect them. They are just doing their job. To solve this problem I would recommend burying fiber next to gas lines. The fiber should be coated with a material that bursts into flame 30 seconds after it exposed to air or cut. Not only will the backhoe operator cut the cable he'll break the gas line as well. The 30 seconds delay is to build up enough gas for a nice explosion. Sure it'll be a mess, but that's one backhoe operator who won't cut any more fiber.

    --
    "You'll get nothing, and you'll like it!"
    1. Re:Backhoes Don't Care by c0d3h4x0r · · Score: 1

      Or better yet, personally fine a backhoe operator for the full financial cost associated with both the downtime of services running through the line they cut and the repair of the line.

      There's nothing like enforcing a little individual accountability to make boneheads start caring about doing things correctly.

      --
      Moderator hint: a comment is neither "Flamebait" nor "Troll" if it is true.
    2. Re:Backhoes Don't Care by halltk1983 · · Score: 1

      They'd start carrying insurance...

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    3. Re:Backhoes Don't Care by Phred+T.+Magnificent · · Score: 1

      They already carry insurance for that.

      This is Slashdot, so anecdotal evidence is admissible: Some 15 years ago, I was working as a state inspector on a project to place conduit and wiring for highway lights. One of the backhoe operators from the conduit contracting company related an incident where a local operator (from the same company, IIRC) had accidentally cut a high-traffic phone cable. The phone company fined the contractor $250,000 -- and the only reason it was so little was because they had called the service locating people, and the line was marked, and the markers were in the wrong place.

      The worst part is, the contractor (more accurately, the contractor's insurance) did pay the fine, knowing that the alternative was a lawsuit that would cost significantly more. Even though the whole problem was caused by the telco's service location people marking the line incorrectly.

      --
      Where is the wisdom we have lost in knowledge?
      Where is the knowledge we have lost in information?
    4. Re:Backhoes Don't Care by rob_squared · · Score: 1

      Won't someone think of the Network?! (TM)

      Things like that happened where I worked too. I had to upgrade the OS on all the macs in a school system. So naturally, since they were old, they didn't support WOL and I had to go around to every room and physically turn them on.

      Well, we're in the middle of checking all the network connections and BAM, about 5 computers go down, all in the same room.

      Well, my boss and I rush down there to see a custodian buffing the floor, and had just decided to rip the power strip out of the wall willy-nilly.

      I tell you, if you don't know what it is, DON'T TOUCH IT!

      --
      I don't get it.
    5. Re:Backhoes Don't Care by halltk1983 · · Score: 1

      I said I was sorry!

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    6. Re:Backhoes Don't Care by Khyber · · Score: 1

      Lithium would be your friend for those pipelines that self-destruct in more moist climates, like the southern half of the US in the summer.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  67. it happens anyway by White+Yeti · · Score: 2, Interesting

    My work group jokes about our cursed building. Three years ago a large mower shredded the phone "pillar" out in the field near our building (go figure...3-ft. green box surrounded by 5-ft. grass). Now they mark the pillars with bike flags. Then last year a crew building a parking lot tilled up a good 20 feet of the comm lines. That line was marked, but it turned out it was a couple of feet closer to the surface than expected! Darn erosion...

  68. easily fixed problem by Anonymous Coward · · Score: 0

    Just pass a law that all fiber must be run in trenches right next to high pressure natural gas lines. Natural selection AND intelligent design :-)

  69. ObKentBrockman by sconeu · · Score: 1

    I, for one, welcome our fiber-seeking backhoe overlords.

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  70. Huh. And here I thought... by gardyloo · · Score: 1

    ...that hoes on their backs actually were the backbone of the 'net.

  71. Simple Solution by myth24601 · · Score: 1

    Just string all phone lines above ground on wooden Poles. We could even put the electrical wires up there too.

    --
    No matter where you go, there you are.
    1. Re:Simple Solution by punkr0x · · Score: 1

      Backhoes may not be able to climb, but they can still take down a telephone pole.

  72. If you were in IT, they should have fired you... by Anonymous Coward · · Score: 0

    ...because you weren't doing your job. And if you weren't in IT, you should have been raising holy hell about the IT people not doing their jobs.

    The primary purpose of a UPS is to provide power briefly if the mains supply is interrupted, so that you may effect (manually or automatically) a graceful shutdown of the attached hardware, and avoid things like corrupted databases and crashed disks that result from sudden power loss.

    So why did you have to deal with the same hardware problems you'd have had if you'd just plugged your stuff into a cheap surge protecting power strip? Why wasn't your UPS shutting down the equipment when it was running low on juice? And if power-interrupting car accidents were such a frequent occurrence, why didn't you suggest your company get a bigger UPS and/or backup generator if they needed their servers to stay up no matter what?

  73. TFA by Anonymous Coward · · Score: 0

    First off - setting up "811" as a nationwide Utility Locating service isn't a bad idea. I just have to wonder who gets to pay for the routing system? Is it going to be one of those extra charges on my phone bill? Also, 8 is very close to 9 on the keypad - how many calls to 911 will occur because people fatfingered the 8? I'd rather make the number "711" - but could see it playing havoc w/some PBX's...

    411 is already used, 311 is used in chicago for their city-wide crap, what about 511?

    Also, the whole concept of security by obscurity with the DHS buying into the BS promoted by the telco's not wanting to report outages isn't going to do anything to prevent terrorists from locating the fibers... All they have to do is go bike riding on the trails, and READ the sign that says "Caution: Buried Fiber Optic Cable. Call Before Digging"... ummm, that's probably the best spot to bury your improvised device... or dig at night, or . And if THAT's too much work, just keep riding until you see one of the 4' high orange/white dildo-shaped containers coming out of the ground (more splice points)... That'll probably do it too... OR, keep riding until you see a big steel cover with SPRINT or AT&T or MCI emblazoned on it... pull it up... insert improvised device... close cover... you get the picture...

    This isn't rocket science people and an attack would be relatively simple to execute I'd guess w/o seeing any maps that maybe 7 cuts would be enough to fuck it all up... OR, how about the fact that MAE West is in a closet of a parking garage... MAE East is in a dubious location as well.

    My point? Well redundancy is nice, but have a non-ground-based internet contingency plan in place as well defining how to deal with things if this happens...Maybe satellite backup?

    1. Re:TFA by SmurfButcher+Bob · · Score: 1

      > First off - setting up "811" as a nationwide Utility Locating service isn't a bad idea. I just have to wonder who gets to pay for the routing system? Is it going to be one of those extra charges on my phone bill? Also, 8 is very close to 9 on the keypad - how many calls to 911 will occur because people fatfingered the 8? I'd rather make the number "711" - but could see it playing havoc w/some PBX's...

      There is no routing system; the various LECs in our territory will simply treat "811" as a speed-dial for our existing 800 number. No new (additional) charges are required for this simple setup.

      We'll not be doing that, however, since our fine state is surrounded by other states... and those states have other call centers, and people wishing to contact those centers (via 811) within our territory would get us. Instead, we'll actually point 811 to a phone maze, which will (1) deal with the 911 misdial issue, (2) verify they want us, and (3) send them where they need to go. This more fancy, "caller friendly" system does cost money... but again, our purpose is that it'll be a free call so that people will use it. The cost will be paid for in our ticket-price to the utilities, as everything else currently is.

      > promoted by the telco's not wanting to report outages
      Between you and me, Telcos don't want to report outages because they attract the state Public Service Comission. Most have refused to even give us even sanitized statistics for geographic Promotion/Educational targeting; typically only Gas is required to report to such state agencies.

      >OR, keep riding until you see a big steel cover with SPRINT or AT&T or MCI emblazoned on it..
      Or, just call in a stake-out request; the utilities will try to locate the line for you, to within 24".

      Oh well.

      --

      help me i've cloned myself and can't remember which one I am

  74. Opportunities for terrorists by pjdepasq · · Score: 1

    What a unique opportunity for any terrorists. Want to bring part of the US infrastructure to its knees? You don't need a dirty bomb... A few well placed dudes and some shovels can do the trick and create widespread havoc. Quick, someone call Homeland Security and tell them to start a watch list for suspicious individuals purchasing shovels or backhoes in large quantities.

    1. Re:Opportunities for terrorists by halltk1983 · · Score: 1

      sounds like the way to stop illegal immigration...

      it's a joke...

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
  75. Nah, playing cards are easier by edremy · · Score: 1, Funny

    Just carry a deck of playing cards with you everywhere. If you're ever lost, start playing solitare. Someone will be along in five minutes or so to tell you to move the black jack to the red queen.

    --
    "Seven Deadly Sins? I thought it was a to-do list!"
    1. Re:Nah, playing cards are easier by arootbeer · · Score: 1

      Errr...how is a deck of cards easier to carry than a piece of fiber optic cable? And how is playing a game of solitaire easier than digging a hole in the sand?

      (My $.02)

    2. Re:Nah, playing cards are easier by Anonymous Coward · · Score: 1, Funny

      wow, you can't get away with anything on slashdot. Maybe they should relocate the US congress to here or something.

    3. Re:Nah, playing cards are easier by T-Ranger · · Score: 1

      Well, a length of fiber optic cable that would be reasonable to carry around with you all the time would be useless when not looking for rescue. Cards, OTOH, have utility beyond a rescue implement, and thus have a better carry-effort:reward ratio.

    4. Re:Nah, playing cards are easier by tutori · · Score: 1

      Personally, I prefer to do both so I have redundant back up systems. Plus, the deck of cards really helps pass the time.

  76. Telecom monopoly ? by Anonymous Coward · · Score: 0

    What does this have to do with telecom monopoly ?

    There is quite a difference between a service provider and infrastructure maintainer. And unless you want every single infrastructure to come in multiple (useless) instances, this could just happen with or without monopoly.

    So please don't put your liberalisme credo into this.

    1. Re:Telecom monopoly ? by khallow · · Score: 1

      Well, if one backhoe takes out so much, then redunancy isn't useless. Maybe not worth the cost, but definitely not useless.

  77. how easy by Pirulo · · Score: 1

    In yet another security by obscurity intent, the gov will try to hide all reports about blackouts so the pipe locations remain unknown, Terrorist: (dials "call before you dig" hotline) phone: -ring ring CBYD: -hello how can I help you T: -Hi, we are going to dig in such and such area, c: -We'll mark where the cables are for you T: -Thank you!

  78. another cheap dig at slashdot... by Anonymous Coward · · Score: 0

    This is cool.
    Digg.

  79. Re:In Soviet Russia... by exi1ed0ne · · Score: 1

    You must be new here.

    --
    Pessimists.net - as if life wasn't depressing enough.
  80. Citywide Outages by andrewrarace · · Score: 1

    I had the opportunity to work with the crew that took out the internet service for Boston in late 2003 (I think it was).

    They were electrical contractors for BigDig work, and were supposed to remove electrical control boxes that were marked "dead". There were 3 marked boxes, 2 were dead electrical boxes that were all set to be removed, the third was a AT&T broadband fiber control box that someone had marked to be removed. All of Boston was without internet for about 8 hours.

    Needless to say, the guys responsible for it were pretty pissed off at whoever marked it. But then again, that's what insurance companies hired by these giant contractors are for. -AA

    1. Re:Citywide Outages by Anonymous Coward · · Score: 0

      If it was a passive fiber patch box, it probably was dead, to the guy with the 60Hz detector.

  81. Steve Irwin to the rescue! by smooth+wombat · · Score: 5, Funny

    Said in that Australian accent we've come to know and love:

    Today I'm going to show you one of the wonders of nature. If you look down in that hole there you can long fibrous tendrils. Those are fiber optic cables and they snake their way through the ground all over the world.

    Crikey, it's nice to see them. Usually they stay underground so this is really special. Just look at the size of the hole they make as they burrow through the earth.

    Oh look! I didn't expect this. The only known enemy to these folks is coming over to investigate. The backhoe. Look at those nasty pointed teeth. I wouldn't want to get caught by them I'll tell you.

    I'll just walk away so I don't disturb him. This could get real exciting any moment.

    *growl* *snort* dig dig dig dig

    Look at that! This is a real treat. The backhoe is digging up the fiber optic! Look at the way those teeth just dig into the soil and expose those poor buggers. Oh wow, just look at it as it tears those fibers to ribbons.

    I know it may seem cruel to stand by and do nothing but this is part of nature. Someone has to eat and someone has to be eaten.

    But don't worry mate, those fiber optics grow back real quick. In fact, they grow so quickly there will never be a shortage of them no matter how many get eaten by the backhoe.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    1. Re:Steve Irwin to the rescue! by bythescruff · · Score: 1

      "So what I'm gonna do now is, I'm gonna sneak up behind the big fella, and stick a finger right up his bum. Crikey, that'll really piss him off!"

      --
      Chuck Norris: Socialism == a thousand years of darkness.
  82. Doomsday by Plocmstart · · Score: 1

    Just like the power outage caused people's deaths, someday in the future people are going to die because of an Internet outage....

  83. not a science...... by Bobby_Dobolina · · Score: 1

    I have two friends who make a living marking the ground in prep for a dig. There are a lot of "cuts" as they put it. Due to their error, bad prints, bad backhoe ops, or a combo of those. You'd be surprised, the percentages they talked about were pretty high....20 to 30% cut rates. And that's using cutting edge metal detectors and such.

    Dobo

  84. Charge Providers by XMilkProject · · Score: 1

    Obviously these Telco Companies just need to start charging providers for sending data over their network. Right now the providers are using the networks for free you know! Of course they can't afford to build in redundancy with this sort of theft going on!

    --
    Big ones, small ones, some as big as yer 'ead!
    Give 'em a twist, a flick o' the wrist...
  85. Neal Stephenson's observations on backhoes by The+Fun+Guy · · Score: 3, Interesting

    Neal Stephenson has a hilarious comment on this in "Mother Earth Mother Board", in his description of a big project to lay fiber optic cable in the Pacific Rim.

    Q: Why bother running two widely separated routes [for cable from Point A to Point B] over theMalay Peninsula?

    A: Because Thailand, like everywhere else in the world, is full of idiots with backhoes.

    Q: Isn't that a pain in the ass?

    A: You have no idea.

    --
    The man who does not read good books has no advantage over the man who cannot read them. - Mark Twain
  86. Re: ring architecture by yosemitesammy · · Score: 1

    SONET/SDH rings are *usually* but not always built this way.... SONET/SDH is a Layer 1 standard... but is does not specify construction details... the idea here is ring architecture, be it token ring, RPR, SONET, FDDI or whatever. Ring architecture is the bare minimum cheapest tradeoff of redundancy and cost Partial mesh with MPLS switching or routing is much more resilient.

  87. It is not easy to buy redundant connections by puhuri · · Score: 1

    It can be very hard to make sure that your connections are unaffeced by a fibre cut. I know a case where a company got redundant connections from two carriers. The connections leaved to different directions from both office buildings and everything seem to be fine. However, on one day both connections went dark at the same time. It turned out that the other carrier had leased one leg of dark fibre from the other carrier. Thus both connections were in the same physical cable that was cut.

    It is difficult to get definite answers about actual physical routes and thus it is about impossible to know now close two connections are each other.

  88. One thing is Certain by Anonymous Coward · · Score: 0

    Pero usted necesita saber leer el inglés, amigo. :P

  89. Cost not just for joints by karlto · · Score: 1

    I work for a contracting company, and here in NZ, cost is about $1,000 per joint. Problem is, you can only have so many joints in a cable (especially the big ones), and then you have to rip up many kilometres of cable and lay new stuff... $$$!

  90. (OT) nice username by Guysmiley777 · · Score: 1

    Hehe, nice username BushCheney08! :)

    --
    Coding with assembly is like playing with Legos. Coding an application in assembly is like building a car with Legos.
  91. Cable information isn't always right by kmahan · · Score: 2, Informative

    Usually you tell the marking service how deep you're going to be digging. For most jobs they'll mark everything since the stuff isn't buried too deep.

    For a lot of the "middle of nowhere" fiber feeds they bury them at least 6' (2M) deep. An electrical contractor friend of mine was doing a job "just north of middle of nowhere." He'd had the major fiber carrier in the area come out and mark where the bundle was buried. And they assured him it was 6' down -- which worked since he was only digging down about 4'. He tore the cable apart with the backhoe at 3'. The original contractor that had laid the fiber cable hadn't buried it to spec. The marked path of the cable was right on though.

    --
    Invalid Checksum. Retrying.
    1. Re:Cable information isn't always right by SmurfButcher+Bob · · Score: 4, Informative

      You're on drugs. NO utility gives depth info, and I'm not aware of any major one-call center that TAKES depth info from the caller. I know for a fact that we don't.

      Depth is useless; in Arizona, for example, snow-plows are required to "call before they plow". Why? Soil erosion.

      Here in my state, depth is likewise useless; not as much from erosion as it is from grading. Infrastructure goes in first; landscape happens last. It is QUITE common for a 48" deep line to be 24" from the surface after several years.

      And that isn't accounting for things that were discovered when trying to bury the lines in the first place; intersections with other plant means you change height at that location. Hitting Bedrock... means you change height.

      > had the major fiber carrier in the area... assured him it was 6' down

      Not likely. The moron sent to locate the cable may have mentioned the depth in passing, but I work with these "major carriers" and their locators every day, and there is no way in hell they'd say "you're fine to use your backhoe directly on top of my wire up to 5 feet 11 inches deep". Most "Major Carriers", on a long-haul line, will physically PUT A BODY on-site during the dig to enforce the protection of their cables by hand digging over it. If it's an issue, or a very high-value asset, they'll even go so far as to hand-expose it, themselves. They do not, ever, say "sure! Just dig right on top of it".

      Ever.

      What I'd suggest is that you ask your contractor friend to define what he means by "assure". And as you do this, remember that he's getting sued for being at fault... he won't do anything to deflect responsibility, at all... he certainly won't exaggerate what was said, for certain.

      --

      help me i've cloned myself and can't remember which one I am

    2. Re:Cable information isn't always right by AndroidCat · · Score: 3, Funny
      Most "Major Carriers", on a long-haul line, will physically PUT A BODY on-site during the dig to enforce the protection.

      Is that what that was? I thought we'd found Jimmy Hoffa! I guess we can tell CSI:Backhoe that there's no hurry.

      --
      One line blog. I hear that they're called Twitters now.
    3. Re:Cable information isn't always right by Anonymous Coward · · Score: 0

      > in Arizona, for example, snow-plows are required to "call before they plow".

      Must be a HUGE problem during those Arizona winters... :-D

    4. Re:Cable information isn't always right by SmurfButcher+Bob · · Score: 1

      Being from the north-northeast, I haven't figured that one out either. But Sandy (the exec dir of AZBlueStake) said... the DOT and DPWs must call before they're allowed to plow the roads!

      Maybe they're sand-plows instead of snow-plows, who knows :)

      --

      help me i've cloned myself and can't remember which one I am

  92. Backhoes keep copper around by redelm · · Score: 1
    The swarms of voracious backhoes are perhaps the main reason we don't have fiber to the NID (user buildings). Backhoes eat copper just as easily as fiber, but copper is much easier to patch. Fiber is hard to terminate and needs cleanliness not usually present at excavations.

  93. office location by pszczolek · · Score: 1

    I estimate that one third of those accidents occured within the 5 block radius surrounding my office.

    Office - an interesting name for the parents' basement.

  94. This is called by portwojc · · Score: 1

    What this is called is "backhoe fade"

    While the backhoe is the Internet's natural enemy it is also a a necessary part of the circle. It proves often that redundant routing works other than having the much nastier enemy of the Internet, the nuclear bomb, set it's sites on it.

    I have heard the first real world test of redunant routing was cause of a backhoe outside of Atlanta. Not sure how true that is or not.

  95. There are 2 causes here: by Anonymous Coward · · Score: 0

    1. The ignorant fuckers that originally don't put the wires where the plans say they go.

    2. The ignorant fuckers who dig where you tell them not to dig.

    Been victims of both.

  96. All your secrets belong to us by Anonymous Coward · · Score: 0

    "The 7 companies still have to be notified, and 7 people have to be sent out. Completely inefficient."

    1-888-AlQaida

  97. Besides... by Anonymous Coward · · Score: 0

    Besides, it's not the gun that kills, but the bullet(s). Those M-16 and derivatives aren't that great for bashing folks over the head with.

    Now give me an M-1 Garand. Run out of ammo and you still have a decent club.

    1. Re:Besides... by RobertLTux · · Score: 1

      or even better give me an M1A1 (general sherman tank) and even without ammo i can do Massive damage

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
  98. Take Revenge on the Almighty Backhoe by DarkNemesis618 · · Score: 1
    --
    What's the matter, James? No glib remark? No pithy comeback?
  99. Backhoe with cross-hairs T-Shirts? by Anonymous Coward · · Score: 0

    I used to see them around - does anybody know where to find them now? Google does't turn up anything...

  100. Buried Utility Standarization? by mikeboone · · Score: 1

    My neighbors and I have had our share of underground utility outages while a new sewer line was installed. Cable, telephone, electricity and water were all out at some point during that period. To fix the problem, the companies just lay a new line and bury it, leaving the old. If you dig and find a broken wire, there's no telling if it's needed unless somethings stops working in your house (or your neighbor's).

    I think there should be a standard for burying utilities. At least have a marked pathway where everything goes. Or how about a fixed conduit from the street utilities to your house? Make it easy to get to and hard to damage. Phone and cable wires could be lumped together, and the electricity could be nearby but obviously guarded from people accidentally touching it.

    Sure a conduit box could be expensive, but given the number of times these guys have had to come out to our neighborhood to fix damage, it might pay for itself. Something has to be better than the present situation.

  101. I suppose by DarkNemesis618 · · Score: 1
    I suppose losing your internet for a day or two would be better than this result...

    http://www.patternpage.com/dhouse36.jpg

    --
    What's the matter, James? No glib remark? No pithy comeback?
  102. In other news by theCat · · Score: 1

    The US Dept of Homeland Security issued a bulletin to law enforcement agencies advising them to be on the lookout for groups of susicious characters operating backhoes. Intelligence analysts say there is a high probability of a terrorist attack against our network infrastructure in the coming months, the preferred method being excavation of cables, according to unnamed sources. A man was arrested in Montana while attending classes to operate a backhoe and has been under investigation the same sources reveal.

    --
    =^..^= all your rodent are belong to us
  103. Be thankful that you only find fibre by Gandalf_the_Beardy · · Score: 5, Interesting

    Over here in Blighty I've been digging with a little mini backhoe for foundations for a greenhouse and found pipe - rusty iron about two feet down which for an 8 inch main is actually shallow. Put a crack in it, but no leakage fortunately. So we called round and Transco (gas infrastructure) reckoned it was theirs and sent a man out.

    A short period of digging later and he came out the hole at some speed looking very pale. The said "pipe" had fins on one end and was delivered 60 years ago by some Germans who failed to stop and advise my grandparents of the delivery.....

    1. Re:Be thankful that you only find fibre by Cervantes · · Score: 1

      That's odd, I seem to recall seeing on the tee-vee some years ago that all Brits were required to call for a survey and search of their land before digging, because of just such occurances. They had said that people digging without checking resulted in 2 or 3 "discoveries" a year, sometimes of the explosive nature.

      Does anyone know of this? Am I going senile, or is Gandalf up there due for a firm spanking from some cute British patrol officer?

      --
      If I knew the wedgies I gave you back in 6th grade would have resulted in this . . . I might have taken a moments pause.
    2. Re:Be thankful that you only find fibre by GWTPict · · Score: 1

      I'm British and it's news to me, so I guess you're going senile :>)

    3. Re:Be thankful that you only find fibre by Gandalf_the_Beardy · · Score: 1

      Generally speaking when you buy property in the UK a search is done that will show you all main services *close* to your property (and other things like a coal mining report, radon etc). The seller is *required* to advise you of anything else like a wayleave or easment for things like electricity mains or water pipes. You consent to this when you purchase the property and have to leave them alone, in return for which yoou get paid rent. I have a large 400kV pylon out back that makes me a modest amount each year. Anything else is under common law a trespass and you are entitled to chop it off at the boundary. Not recommeded if you find a 275kV cable in the cellar (another delight I encountered in rented property...)

    4. Re:Be thankful that you only find fibre by RobertLTux · · Score: 1

      so given the decay rate of explosives what would you want to bet that someday it will be a common practice to after scanning beam the "pipes" out??

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    5. Re:Be thankful that you only find fibre by pipingguy · · Score: 1


      Be glad you didn't hit a natural gas line. That could be really nasty.

    6. Re:Be thankful that you only find fibre by Gandalf_the_Beardy · · Score: 1

      We reversed a backhoe over one at work a month back and smashed the control valve off. Does that count...:-)

    7. Re:Be thankful that you only find fibre by pipingguy · · Score: 1


      Did any brave soul try to put a match to it? Those are actually regulators like you see on tanks for diving. Actual "control valves" take signals (P,T,F) from elsewhere and respond accordingly.

      Natural gas is heavier than air, IIRC, so if this happens again walk around flapping as if everyone in the county just farted.

    8. Re:Be thankful that you only find fibre by Gandalf_the_Beardy · · Score: 1

      Natural gas is considerably lighter than air in fact (oxygen is 32g for 24 litres at RTP, nitrogen is 28g, methane is 16g) and the reek of mercaptans made it abundantly clear that we were spewing large amounts of flammable gas everywhere so we punched the fire alarm and got out.

    9. Re:Be thankful that you only find fibre by pipingguy · · Score: 1
  104. it's called backhoe fade in telecom-Trench warfare by Anonymous Coward · · Score: 0

    "I mean, if you're going to build a dike you need a backhoe, right?"

    Yes, that's how most of them get started. Do you backfill to change 'em back?

  105. So I presume then... by Hymer · · Score: 1

    ...that Bill Gates is a backhoe manufacturer ? "Microsoft Windigger - where do you want to dig today"
    --
    I do not use any Microsoft products!

  106. Avenger 2.0 by HTH+NE1 · · Score: 1

    My understanding of the incident was a software upgade to a router that "self-propagated" to update other routes of the same type... or some server somewhere that updated them on a scheduled rollout or something.

    And the event was later adapted into an episode of Stargate SG-1 ?

    --
    Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  107. Re:it's called backhoe fade in telecom-Trench warf by kfg · · Score: 1

    I believe you have lay them anew.

    KFG

  108. Backhoe outside right now... by MirrororriM · · Score: 1

    I know that every time I see a backhoe, I cringe. In fact we have one working on some lines out by our road right now and I bet the jacka.^@^$%^#@@#@!NOCARRIER

    --
    Content Management System: A pretentious way of saying "text editor."
  109. But wait! by shadow255 · · Score: 1
    The backhoe is getting a bum rap here! From TFA:

    Backhoes, trenchers and shovels tended to hit gas lines, while augers, borers and drills had it in for telecom cables.

    Augers and borers and drills, oh my!

    --

    Logic is a wonderful thing but doesn't always beat actual thought. -Terry Pratchett

    1. Re:But wait! by Anonymous Coward · · Score: 0

      and people that disappear leave samurais stranded below ghost towns. Will you come back?

  110. Biggest reason why they don't take better care by TheHawke · · Score: 1

    Insurance write-off. If the contractor cuts a fiber and get's a fat bill for the repair, all they do is write it off on their insurance, reason given, "accident". One fix for this is for the underwriters to lock down these loopholes, forcing the contractor to be more dilligent on where they excavate. Ten to fifty grand for a simple fiber fix is good enough incentive to pay attention where the hell you dig.

    --
    First rule of holes; When in one, stop digging.
  111. Augers Are Much More Dangerous... by Anonymous Coward · · Score: 0

    ...as I discovered several years ago when GTE (now Verizon) lost several hundred feet of fiber and copper to a large auger working at a nearby high school. At least with a backhoe they've already dug the hole for the phone company guys. With an auger winding cable up out of the ground, the phone company guys get to dig a big, long trench looking for the other end of the line.

  112. Sometimes, it's the same fiber crew by Anonymous Coward · · Score: 1, Interesting

    I had a situation at work where an excavation crew laid a fat single-mode line across the "campus," and two weeks later came in to lay a new sewer line to a building. Neither set of drawings had markings indicating the other job being done in the area (it's usually done because the PW dept. keeps the drawings updated). What a PITA. Hell, the trench for the fiber was still pretty fresh and obvious.

    In my home neighborhood, we have two cable companies, and both upgraded within a month of each other to a fiber infrastructure. Same company, different contracts, same side of the road (but not my side!). I had neighbors across the street who lost their phone service twice to their water boring machine.

    The best was when I went to a Network Appliance product demo. They were talking about how fast one could recover and come back online, when power went out. They DID have utility work going on up the street, so this was not faked. Sweet system, BTW, but too pricy for my old, cheap, employer.

  113. Unfortunately that doesn't always help... by sczimme · · Score: 1


    Here in Georgia, USA, at least, you can make one phone call and have all underground gas, cable, phone, sewer, and electric lines located for you. For free. People come from the various services and stick little flags in the ground over the lines.

    A couple years ago the water line from the street [into our basement] decided to start leaking on the street side of the water meter. (The house is 80+ years old.) We had the water line insurance, so the water company arranged for a utility representative to come on-site and mark everything. The sidewalk and street were marked in what appeared to be great detail re: the locations of all feeds.

    The backhoe guy still managed to hit - and crack - the natural gas line.

    The upside of all this is that the H2O company insurance paid for the water line, the contractor had to eat the cost of installing a new gas line and meter ($$$$!), and we got two new feeds for about 30$ (or six months of insurance premiums). PSA - get that insurance!

    --
    I want to drag this out as long as possible. Bring me my protractor.
  114. Re:If you were in IT, they should have fired you.. by keithhackworth · · Score: 1

    Our UPS was some foriegn piece of crap built in the mid 90s that didn't have a way to notify our systems that the power was off. I raised all sorts of hell...

    After I complained and begged for money for 2 years (and we picked up a billing system that crashed once), they finally forked up the money for a really large UPS (to hold 30+ servers for 3+ hours) - we didn't have physcal room for a generator. My production stuff was configured to shut down automatically, but due to them being cheap on the software end, I didn't have enough software licenses to put on non-critical systems.

    I ended up writing a script on one of my production machines that watched for power outages reported from the software, then issued a "shutdown now" to the other boxes.

    Keith
    --
    Support bacteria. They're the only culture some people have.
  115. Augers! by TheSync · · Score: 1

    Even worse than backhoes are augers. A large website (traffic ~most of an OC-3) I work with just had an auger hit its last-mile feed. Not only does it break the fiber, but it pulled it out of the CPE termination all the way through the conduit back to the auger...

  116. Backhoe? by Sr.+Pato · · Score: 1

    If anything, you'd think backhoes would be the internet's biggest friend. They're the ones who bring in the money.

    --
    Nobody's gay for Mole-Man. :-(
  117. Redundancy by Beryllium+Sphere(tm) · · Score: 1

    >The better method is to devise a system with sufficient redundancy so that this is more rare than it is. The question is whether consumers are willing to pay for it in the form of somewhat higher rates.

    Sometimes they do. A few years back Microsoft had a multi-fiber trunk cut by a construction worker. Microsoft had negotiated SLAs with its telecom provider(s) that included steep penalty clauses per minute of downtime. Cause and effect worked: the telecom contractors did the math and installed spare fiber and failover equipment, and the phones continued to ring at MS customer support.

    Spare a thought for the backhoe operators, though: they could do everything right and still get into the situation of the one in my neighborhood who hit a high voltage power line. He had to sit very still for quite a while.

  118. Contracters by mxronin · · Score: 1

    Those lines are put in by contracters and destroyed by contracters, they never read plans.

  119. Buried cables by Anonymous Coward · · Score: 0

    Why don't we do something sensible for a change? Why not install well known, well marked utility channels in the ground and, while we're at it, install bike paths along these corridors. Then we'd know where stuff is, it would be easily accessible and we will still be able to get around after the oil runs dry. And for those of us who would like to stop mushrooming into diabetic blobs, we'd have options.

  120. Other kinds of infrastructure affected by Beryllium+Sphere(tm) · · Score: 1

    Have you ever looked at those huge square holes in the ground for high rise buildings and wondered why the walls didn't collapse?

    The sides of the excavation are in effect nailed to the surrounding soil with long spikes of concrete. Someone takes an auger to the side of the wall and drills a long horizontal hole. Then another person comes around and pumps concrete into the hole. It works reasonably well in any soil that's coherent enough that you'd build a foundation in it.

    Comes the day when the concrete pumping person notices a little more concrete than usual going into the hole. Then a lot more. Then a whole lot more. But if the hole isn't full with concrete coming back out the near end, guess what the foreman's going to say? So more concrete goes in.

    The horizontal hole had intercepted a main sewer trunk. The construction crew was trying to fill the city sewer system with concrete.

    And you though that maintaining software had dangerous side effects. I can't begin to imagine what that incident cost.

  121. To drive home the point by Khyber · · Score: 2, Informative

    I installed a fence across the "true" (city surveyor marked) back end of my property line. I called phone/cable/power companies, and had them mark where my lines were.

    They were all off by two feet, in the same direction.

    We were told they were 6' down, we snapped cable at 1 1/2', good-bye phone at 2'. After that first snag, we dug VERY carefully with hand tools, only to find power not a foot away and a foot further down. Either the ground is shifting in Tennessee, or we've had some REALLY stoned public workers/contract workers.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    1. Re:To drive home the point by SmurfButcher+Bob · · Score: 1

      Or, it was buried 6' down when your housing area was started... and then 6 months later, this big "Grade-All" came through to make this "Lawn" thing...

      --

      help me i've cloned myself and can't remember which one I am

  122. Look at all the pretty flags! by darthwonka · · Score: 1

    Recently I was helping a relative move to his newly constructed townhome. I found a couple neighborhood kids collecting the marker flags around the properties.

    Too bad they weren't the 'warning: pesticide' flags.. That would eventually solve itself, in a demented sort of way.

    --
    'A Negotium of scientia reperio tantum dissimilis of quam ignarus nos vere es.'
  123. I worked for a pipeline contractor... by c_forq · · Score: 1

    For a while I worked at an "underground assets management" company. The work was maintaining pipelines for companies (mainly oil) so they didn't have to have their own people do it (we mainly did cathodic protection, corrosion detection, and marking where pipes were when someone contacted Miss Digg [the Michigan call before you dig service]). I was amazed by how many times a company would tell us where a pipe was, and it wasn't there - we had to use a pipe detector and locate it, then would report the real location to the owner of the pipe (it was pretty funny seeing maps with corrections here and there, because they would only fix the area we reported, so there would be areas where it looked like the pipe suddenly teleported its contents 10 feet over then teleported back 20 feet later). At least two different companies has us map out with GPS and mapping software where their pipelines were, and sometimes their maps were WAY off. When companies don't even know where their own sh*t is buried I don't know how they expect to avoid problems like this.

    --
    Computers allow humans to make mistakes at the fastest speeds known, with the possible exception of tequila and handguns
  124. The real menace to the Internet by bensafrickingenius · · Score: 1

    Is the damn squirrels. Why the heck do they feel the need to eat my fiber? Is fiber optic cable peanut flavored? I wish they would make the shielding for the cables out of cyanide. Little monsters.

    --
    I am not left-handed, either!
  125. Heck I got Pics by IMightB · · Score: 0

    Short story back in 2000 I was working for a place in Cleveland, when a water main broke right outside our office. Whil trying to repair the damage, the workers dragged a very large piece of concrete over the *VISIBLE* fiber.... Pictures of the fun. http://mainbreak.nacs.net/images2.html

  126. Statement from an underground construction worker. by Anonymous Coward · · Score: 3, Insightful

    Things like this happen. It's regrettable, and can be avoided. But not with the current system. I've been in the business of placing underground cable for almost ten years and have seen many such cuts. The main reason? Laziness. Yep good ole plain laziness. We ALWAYS see a cable that we are going to cross by HAND before by power tool. As long as we know it is there. Many of the cuts that our company experience are caused by lack of locate marks. You simply can't avoid what you don't know about. And sometimes it comes from trusting the marks to much. Minnesota law gives us two feet from the mark. In other words, if we dig AT LEAST two feet from any mark on the ground we are not liable for the cut. The problem with this is that locating devices are notorious for being out of adjustment or simply being used in an incorrect fashion. There are companies that get paid to locate for the big telcos and cable companies. They often schedule themselves so tightly that they rush the job and locate very sloppily. I've personally seen marks up to twenty feet off. And you have to understand it from our perspective. Time is money. If it takes longer to find the cable than to simply cut and fix it, then it comes down to which will cost the least. If the marks are more than that two feet off, it doesn't cost us a dime. We try to never do this, but there have been times when we felt it needed to drive a point home to the locators that we need acurrate marks. AS stated earlier.we try to never do this. I have personally looked for one cable for a full day before giving up. Most of the time it comes down to cooperation between the construction company and the locators. We have in the last few years started to locate many things ourselves in an attempt to speed up and make the process less painful. So don't automatically blame the contractor. It may just not be their fault.

  127. Hospitals too by speculatrix · · Score: 1
    my friend & neighbour is a senior maintenance engineer/manager at a prestigious hospital in cambridgeshire

    he was called to a dig where an outside company were digging a trench across the grounds of the hospital. although they had permission to dig, the men had poor maps and despite being told they should exercise extreme care, took out the three-phase mains feed! Of course, the hospital had UPSs for operating theatres etc, and diesel generators, but it still tripped breakers in various places causing a mad rush to get things back up.

    meanwhile, the trench diggers, thinking they'd gotten past the danger spot, carried on, and took out the water main within the hour!

    my friend was home very late that night

    it's not the backhoe, it's the morons operating them that are the problem!

  128. Love your story... by Khyber · · Score: 1

    This is why I was hird at Otto Electric some time ago, I could withstand the poison ivy/oak/sumac (since it didn't seem to affect me) and dig the proper hole where it needed to be.

    Guess being a grunt helps sometimes!

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    1. Re:Love your story... by Lehk228 · · Score: 1

      hmm, i should look into that line of work as i am unaffected by Poison Ivy as well

      --
      Snowden and Manning are heroes.
  129. Construction Workers by grahamsz · · Score: 1

    Quite a few years ago when I was at university, they were completely renovating some building. The construction workers saw a 6in pvc pipe and figured it was the line down to the sewer. They went on their merry way and hooked up all the toilets in the building.

    Now it turns out that this pipe actually used to carry the phone and data cables over to the main datacenter, and a few days later raw sewage starts appearing behind their patch panels.

    At least IT had a laugh about it, posted a message on their website apologizing for the sh*tty network performance.

  130. FO signaling by Anonymous Coward · · Score: 0

    Here, in Romania, if you want to burry some FO 3 feet below the ground you have to signal it. How ? You add yellow band all along the fiber 1 ft below the ground and a red one 2 ft below the ground. When some construction crew starts digging they will see the stripes and stop or call somebody ...

  131. Your human error, sir.... by Khyber · · Score: 1

    I think we just need a better system of marking stuff. Unfortunately, all error ends up being human, so things like this will continue to happen until our robotic overlords finally take over. Oh well.

    You forget that nature does take a place in the moving/bending/altering the route of pipes, wires, etc. The ground moves whether or not you perceive it, either by means of weather or via our tectonic movements. Some land may move faster than other land, with the help of weather. Inches over millenia is merely a baby step in time for a continent, or part of a continent.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  132. Accidents, yeah, sure! by OldCrasher · · Score: 1

    Back in time, in a land far away... at least from here.

    The Gas plant I worked at had a slight contratemps with a local farmer, through whose fields the (36") gas pipeline was run. The farmer decided to use a plough on a path under which he knew there were cables. Took us days to get phones back... This was the early internet, that which operated at 300 baud, took days more to catch up with all the missed data. Good job p0rn in those days was literary.

  133. WiMax and wlan mash networks by Britz · · Score: 1

    So for backup we should all get some wlan mash networks going. In the near future we might just get WiMax, or even better: WiMax mash networks.

  134. Already in use... by Ellis+D.+Tripp · · Score: 2, Interesting

    3M manufactures a line of electronic marking tags for underground utilities, and a "geiger counter" type device for finding them:

    http://tinyurl.com/6zw7u

    --
    Remember "News for Nerds, Stuff that Matters"? Help make it a reality again! http://soylentnews.org
  135. Mort and his Ditch-Witch(tm) by Sebastopol · · Score: 1

    I wonder how many of those accidents were caused by some yokel and a gas-powered trencher from The Home Depot?

    --
    https://www.accountkiller.com/removal-requested
    1. Re:Mort and his Ditch-Witch(tm) by SmurfButcher+Bob · · Score: 1

      It'll depend on the state; here, we spend a lot of effort to work with the various rental companies (Home-Depot is a prime example). They throw our big "Call First" stickers on their tools, and verbally inform the renter about it. A few rental places will NOT rent unless the homeowner produces a ticket_ID from us.

      So, there's some progress in this particular area... depending on which state you live in.

      --

      help me i've cloned myself and can't remember which one I am

  136. A couple of questions here... by Ellis+D.+Tripp · · Score: 1

    Wouldn't the workers have noticed that the pipe was full of wires when they cut into it to make the tie-in?

    Why would you have wires running in PVC plumbing pipe, when there are electrical conduits made for this purpose (which are clearly marked as electrical conduit)?

    --
    Remember "News for Nerds, Stuff that Matters"? Help make it a reality again! http://soylentnews.org
    1. Re:A couple of questions here... by grahamsz · · Score: 1

      The wires had been pulled - they were in the process of switching from hundreds of twisted pair to a single fibre run. As such the pipe was empty, but still terminated in a datacenter in another building.

      I'm not certain it was a PVC pipe - it was probably installed in the 50s or 60s for the telephone network in a building that was maybe built in the 20s. I'm not sure how standard plumbing and electrical conduit were back then.

  137. 7&1/2 Ton Truck Fade by Anonymous Coward · · Score: 0

    When I was in Afghanistan with the US Air Force, we worked in a Marine air traffic control compound that was still pretty rough around the edges. Most importantly, all the data and vox lines ran on the ground because we didn't have the equipment or materiel to trench them. The Marines had these generators that they refueled with 7.5 ton trucks. One morning, I was having a smoke with a jarhead telephone troop and we saw the main cable bundle (approx 3 inches around) move about 4 inches sideways. We looked at each other and I said, "I think we're gonna have some outages." Sure enough, we started getting runners about 5 minutes later. No phone calls, you see, because the truck had locked a wheel on the rear axle and dug a 1 to 6 inch deep trench for 150 yards through the compound. Bastards didn't even notice. They cut 30 some odd telephone lines, 10 data, and a couple of tactical fiber links. They also decided to do this about 1100, in August, in Afghanistan. That was a fun day.

  138. ...after the commercial break by sharkey · · Score: 1

    Now that we got the backhoe, I'm gonna stick my thumb up 'is butt!

    --

    --
    "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  139. Anyone have a pic link for the most important one? by jd · · Score: 1
    The JCB GT is the world's fastest excavator, with a top speed of 110 mph, but (as in the link I just gave) most references are not much more than one or two lines. (The longest article I've ever seen was a single column in a Brands Hatch booklet for - I think - the 1995 Grand Prix.)


    Recognising one of those - ESPECIALLY if it's digging up cables - would be very important. Can you imagine how many cables it could go through in an hour?

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  140. Australia suffers as well.. by sr180 · · Score: 1
    We have a dial before you dig phone line here as well, but we still lose cables.

    The best story I know of here is when construction workers in Adelaide Uni accidently took out a water pipe that was not marked on the plans. The water pipe leaked water which then flooded an underground datacenter. This took out the majority of the uni's IT services and thanks to the close associations of the State's uni's, most of the services of the state's other universities as well.

    So not a direct kill by the back hoe, but a damn good one none the less.

    --
    In Soviet Russia the insensitive clod is YOU!
  141. Not only from digging... by wendall911 · · Score: 1

    We had a day long outage in the area where I live from a backhoe last summer. It actually broke an overhead group of fiber lines. Internet was out in the area for several hours. A couple years before that, a fire in a vault casused by a backhoe operator on break who threw a lit cigarette down caused a day long outage for several thousand people. Don't assume that all accidents caused by backhoes are the result of cutting lines while digging. Wendall

  142. Re:And under the ocean...? by anticypher · · Score: 1

    Since you haven't had a straight answer yet, I'll troll for karma^W^W^Wanswer your question.

    The two biggest reasons for undersea cuts are boat anchors and bottom-drag fishing trawlers. The fishermen are the worst, there are areas where large numbers of undersea cables come in to shore, and fishing is outlawed. That means the area has a large amount of bottom fish (mollusks and the like) due to underfishing, which attracts idiot fishermen. They'll get their nets caught on a fibre, winch it up back and cut the fibre to save their nets. The ones who survive the first time they cut a fibre (which has high voltage to power undersea repeaters, 2000VDC at 10Amps from shore), learn to cut with non-conductive saws away from their boat. There are also lots of ships which drop anchors and catch a fibre, or crush it or drag it over rocks. Fortunately, most cuts happen within view of shore, so repair costs are only astronomical. Cuts further out tend to require a whole ship's compliment for a few weeks, and pro divers aren't cheap.

    There is also a problem that undersea cables eventually come to land, usually very far away from civilisation. Then the fibre continues overland to get to someplace useful, and all the normal rules for backhoe fade come into play.

    the AC

    --
    Hemos is like...sci-fi fans;he thinks technology is cool, but he hasn't bothered to understand the science it's based on
  143. Even better -- mix a martini by plover · · Score: 1

    Carry a bottle of gin and a bottle of vermouth with you. When you get lost, pour one shot of gin into a glass, and two shots of vermouth. You'll get people coming from every direction telling you "that's no way to mix a martini!"

    --
    John
  144. heh. by Anonymous Coward · · Score: 0

    I remember once, when I was in college at the University of Nevada, Reno, in about 1992, the entire STATE of Nevada was cut off from the Internet for a couple of days. A backhoe in San Diego broke the ONE cable that carried all the traffic for the state.

    I'd presume they have a bit more redundancy now.

  145. Kittens by Anonymous Coward · · Score: 0

    Ive been to a lan party with stretches of cat 5 running all over the place and two 6 week old kittens in the same room.

    The network outages were pretty severe when the kittens noticed all the pretty coloured wires to hunt.

  146. Not always legal... by mkosmo · · Score: 2, Informative

    My father is a former big whig for a nearby city, and he tells me that often times the maintanance crews would find fiber lines where they shouldnt be, often illegally located in and along and through santitary and storm water lines. He told the crews to treat them as big tree roots if they were not on the plans... Telecom companies would get soooo pissed, but couldnt do anything, since the conduits they laid in those cases were illegal to begin with and were causing infrastructure issues for the city.

  147. Re: underground utilities... by Forbman · · Score: 1

    On the flipside, how many MORE utility interruptions on above-ground lines were caused by downed trees, ice storms, car accidents, etc.?

  148. Bigger ouch by TheHawke · · Score: 1

    We lost a SS7 branch (no backup this far out on the SS7 system, mind you) down here in south Texas in the Mcallen due to backhoers. Corpus Christi, Robstown, Port Aransas, Aransas Pass, and Rockport lost the ability to run credit cards, make cellular calls, 1/2 of those communities lost long distance functionality, not to mention internet access using that fiber.

    The site was well marked with trunk warning flags and markers.

    The boss said dig on top of the trunk.

    The foreman said dig there.

    The workers dug.

    8 hours.. Thank god there was a MCI fiber truck nearby when they screwed the pooch.

    They got their 5 minutes of fame on the evening news and a fat bill from MCI.

    --
    First rule of holes; When in one, stop digging.
  149. Call before you dig by Ticklemonster · · Score: 1
    If I'm not mistaken, www.upc.com will be able to give you a number to call in your area in the US for locates.

    I'm responsible for the utility locates where I work, and I can tell you it's a pain in the butt. The main driver behind it all was fiber optics and lawyers all along, imho. The only thing that ought to be undergound imo is water/sewer and gas, if it uses wires, it need to be hung from poles like GOD intened it to be. ;) lol

    That said, the biggest problem is locating the darned things in the first place so a contractor knows where they are. No, actually, and I speak from experience, the biggest problem we've seen is lazy contractors for the phone company who will bury the phone lines DIRECTLY ON TOP OF ANOTHER UTILITY BECAUSE THE GROUND IS SOFTER because it's already been disturbed. Nothing like calling in 72 hour locates to find that the fiber optics run right on top of the water mains... or worse, that they missed locating the darned things by 10 feet, or they aren't located at all. I have a standing request with our crews that if they ever come up on a fiber optic cable that is mislocated, to please notify me so I can come out with a chainsaw and a meat grinder and take 100 feet of the line and make mincemeat (mincefiber?) out of it and send it to the phone company in a baggie.

    No, I won't do that, but after all the lawsuits we've been through when the phone company is at fault, it's tempting.

    There needs to be a national standard for laying fiber optic cables whereas they are not allowed within 20 feet running parallel to any other utility, and if they cross, they are to be encased in concrete of kevlar or steel conduit. Anybody stupid enough to put something that delicate underground ought to have their heads examined in the first place, if you ask me. ...and then they complain when it gets hit. Underground excavation is not as easy as you may think, and things are going to get hit, no matter how careful you are. Ground penetrating radar for locating is a joke in rocky soil, pipe horns pick up just about anything, and will give false readings and place you precisely in the center of two lines sometimes no matter how good you are. I used to bury phone drops for Bell South, and when we'd show up for a dig, the first thing I'd do as crew leader is tell the crew to verify locates with a pipe horn, and then I'd dowse afterwards.Accuracy for pipe horns: abismal. Accuracy for dowsing: 100 percent. Kreskin can kiss my bootay, dowsing in the hands of a capable person is far more accurate than pipe horns. How's it work? Who knows, and who cares? All I know is it will find water lines, sewer lines, phone lines, even gas lines that are improperly buried (no wire running with them for pipe horns to pick up). I've not once had a doubter that I showed how to do it come away not totally amazed that it actually works.

    But the main thing is, you have to be careful, and pot hole frequently. Have a man watch when you use a backhoe, and if the ground around the bucket pulls, have him stop immediately, and pull out and go in to verify as to whether you are pulling a root, gas main, or mislocated fiber optic. If it's a root, no problem, if it's a gas line, well, you probably just pulled it loose somewhere down the line, and you need fire, and gas company reps immediately. If it's mislocated fiber optic, shut down, move, call me, and let me have some fun with my chainsaw and meat grinder, please!

    --
    Karma: Bad is the liberal way of saying this guy won't drink the kool aid here on slash dot. I wear my Karma with pride
  150. Anyone else misdread this.. by Anonymous Coward · · Score: 0

    as "Blackhoe" ? ;-)