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Finger Pointing Over iPod Windows Virus

rs232 writes sent us some choice quotes in the finger pointing over the iPod's that recently shipped with a virus on them. "It's not a matter of which platform the virus originated [on]. The fact that it's found on the portable player means that there's an issue with how the quality checks, specifically the content check, was done," Poon wrote in a blog entry. and "Steve, if you need someone to advise on how to improve your quality checks, feel free to contact me 8)."

293 comments

  1. OK, I have to ask by CiaoYunz · · Score: 0

    How can something like this happen?! I just don't get it!

    1. Re:OK, I have to ask by ColdWetDog · · Score: 5, Funny
      How can something like this happen?! I just don't get it!

      Not sure exactly what you are referring to. The virus infected iPoid? That's easy, somebody got sloppy.

      The inane submission (quotes from another discussion board about a quote from a blog getting posted on another submission board). That's easy too, it's Slashdot Sunday!

      --
      Faster! Faster! Faster would be better!
    2. Re:OK, I have to ask by spvo · · Score: 5, Informative

      The surprising thing is that the worst of the quotes, "As you might imagine, we are upset at Windows for not being more hardy against such viruses...", is still unchanged on the apple web page. Anyway, http://www.apple.com/support/windowsvirus/ has removal instructions for anyone who thinks they may have been affected by one of these ipods.

    3. Re:OK, I have to ask by CDPatten · · Score: 2, Interesting

      It happened because even Apple needs Windows at some point to make their products.

      Appearently they used an affected windows machine at some point in the IMAGE process, and the virus infected the image. Most likely the image is built/cloned using Windows, but I won't go into that since I'm already going to be flamed for speaking against apple.

    4. Re:OK, I have to ask by nine-times · · Score: 3, Informative

      I can think of two basic ways this could happen. First, it could be sabotage. Some guy might be infecting these things with a virus for some reason. It doesn't seem like an effective way to spread viruses, though. But you know, maybe there's just some guy at the iPod factory who is a dick and thinks it's funny to put viruses on them.

      The other way I can imagine this could easily happen to a small number of iPods is if there's a QA process that involves hooking a random sample of iPods to Windows machines, and some worker was using one of these machines had managed to get it infected with a virus. It could even come from a machine that is supposed to scan for viruses, if the virus scanner was compromised or out-of-date.

      If you RTFA (which is short), it indicates which of the two Apple believes happened.

    5. Re:OK, I have to ask by __aajfby9338 · · Score: 3, Insightful

      According to TFA, the infected Windows machine was used for compatibility testing. Do you work for Apple? How do you know what kind of machines they use in their iPod manufacturing process?

    6. Re:OK, I have to ask by 1u3hr · · Score: 4, Insightful
      It happened because even Apple needs Windows at some point to make their products.

      It happens because Apple doesn't make their products. Subcontracters do. Apple doesn't have any factories.

    7. Re:OK, I have to ask by cnettel · · Score: 1

      Why does a machine used for a compatibility test affect the master used for new iPods? Well, obviously it either handles the master image, or the very iPod compatibility tested was then used for cloning to thousands of others.

    8. Re:OK, I have to ask by cnettel · · Score: 1

      Ignore the above. They obviously actually test a sample of the devices post-production. I'm surprised that they would actually do that against live machines with full OS setups (partly because of the obvious risks that some consistent error in that system, like a virus, affects the tested devices negatively), but I guess it might be credible that they still actually did it in that way.

    9. Re:OK, I have to ask by DurendalMac · · Score: 1

      Some lazy asshole at the Foxconn iPod factory didn't do enough to keep their computers clean. Now Apple takes the heat. Steve Jobs is going to brutally maul and messily devour some Foxconn execs. Hell, he's still picking some out of his teeth after the Foxconn sweatshop fiasco.

    10. Re:OK, I have to ask by phantomcircuit · · Score: 1

      Instructions to download antivirus software (trial versions no less) is NOT the same as removal instructions.

    11. Re:OK, I have to ask by anethema · · Score: 1

      It is a bit unfair to quote out of context like this. You can't just replace the rest of a quote with "..." to make your point look more valid.

      The full quote is:
      "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

      Doesnt totally get rid of the cheapness of it, but its a lot less of a potshot I'd say. They are far from placing all the blame on Microsoft.

      --


      It's easier to fight for one's principles than to live up to them.
    12. Re:OK, I have to ask by X0563511 · · Score: 3, Insightful

      No, it wasn't a virus for the iPod. It's a windows virus sitting on the iPod's filesystem.

      Completely different beast.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    13. Re:OK, I have to ask by Anonymous Coward · · Score: 0

      Third option:

      Purposely.

      Although they have always had a (relatively) small hardcore following, Apple has rebuilt its brand name and has recently started to make major inroads into the home computer market going from 2% to 6% (12% in the laptop market).

      This is due to many factors. One of the factors is the unbelievable success of the iPod, which reintroduced the brand to the masses as a sleek, well-designed product. Another is the switch to Intel hardware, which unites what the masses recognize as the major force in hardware with this sleek, well-designed exterior. To go along with those two, people have gotten sick of their Windows PC's being infected with malware and always hearing about security issues.

      In order to cash in on these perceptions, it would serve Apple well to highlight these things.

      This could be a case where Apple is using The Power of Nightmares.

      The masses don't see Apple products being affected by this, but they DO see their Windows PCs afflicted with malware all the time. That's why the explanation is the way it is: "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

      By wording this the way they did, the main emphasis is on Windows. They emphasize the things the masses already see to be the case. They are betting on the fact that that is what the masses fear about Windows (true as it is), and use that fear to
      A) reinforce the masses fear of Windows problems with (in)security
      and
      B) mitigate their own responsibility but also account for (the reduced amount)

      All serving the purpose of setting up future sales. With one fell swoop, you reinforce peoples fears of Windows, and mitigate your own responsibility and come out smelling like a rose. To the masses, at least.

  2. Brilliant by Slimnaper · · Score: 5, Funny

    When I first heard about this, I thought brilliant. What better way for Apple to demonstrate how prone to viruses windows machines are, than to put a virus on an ipod that only affects windows machines.

    1. Re:Brilliant by CDPatten · · Score: 0, Offtopic

      The true brilliance is this article wasn't posted in the "Apple" section on slashdot.... so now we may see some intellectual and honest debate about the topic.

    2. Re:Brilliant by Wizzerd911 · · Score: 0

      yeah that's pretty much what Apple said in the quote from the initial article about this. I think there's only fingers pointing in one place, at Apple! And it's one finger in particular lol.

      --
      Is it just me or is it not going to upgrade to Vista in here?
    3. Re:Brilliant by smitingpurpleemu · · Score: 0, Flamebait

      They dropped to the level of trojan/spyware pushers. Not a good way to send a message. That isn't funny at all, and Apple made it worse by trying to blame Microsoft.

  3. Hmmmm! by Anonymous Coward · · Score: 0

    It would appear that I have nothing of interest to offer nor anything insightful to add to these comments.

    1. Re:Hmmmm! by Anonymous Coward · · Score: 0

      Precisely.

    2. Re:Hmmmm! by Anonymous Coward · · Score: 0

      You must be a regular here. ;)

    3. Re:Hmmmm! by Anonymous Coward · · Score: 0

      "The vulnerability of windows is well known and has existed for YEARS. It's like blaming your own spelling errors on the fact that the English language does not have a rational spelling system. This is the state of the world."

      This is like trying to say a single Typhoid Mary is *responsible* for all typhoid fever.

      IMHO:
      Apple is responsible for taking their Typhoid Mary out of the equation.
      Microsoft has the responsibility of curing their self-created disease (the Typhoid fever).

  4. Who cares? by NineNine · · Score: 5, Insightful

    Who cares how it happened? It's Apple's problem. It's Apple's fault. End of discussion. Apple's comment was childish and absolutely un-called for. Apple should apologize publically, announce that they will improved their QA, and move on.

    1. Re:Who cares? by thestudio_bob · · Score: 4, Funny

      Yeah, Apple should now come out and say how they made huge quality control improvements by removing all Window's machines from their production line and replaced them with Mac's and Linux machines. Brilliant!

      --
      The real Sig captains the Northwestern. This one captains /.
    2. Re:Who cares? by Anonymous Coward · · Score: 2, Insightful

      It is Apple's problem and was a bit childish, but that doesn't neutralize their point.

      I've never had a virus on any personal machine, and the only ones I've ever had happen were 0-day expolits that were impossible to prepare for in a permissive network environment (i.e., where the ones transmitting viruses were folks I *HAD* to give permission to, or shut down the program in its entirety...and we have killed areas of our business where we couldn't provide the service AND securely provide for our clients).

      At the same time, I now use entirely a Mac outside of work for personal use, and my side business runs on a few Linux servers. None of them have ever been compromised, and I do very little to secure them. At least in comparison to what I have to do with my Windows boxes. No tweaking the Firewall every few weeks, no having to fiddle with the virus checker -- especially when I find out the commercial product my employer uses site wide could easily be compromised to send viruses in the form of updates to every computer in the company -- no having to shut down vital services because even the OS Manufacturer can't figure out how to make them safe.

      No, I don't have to deal with this fucking bullshit at home, and my T1 at home connected to my servers are open wide and I have logs showing thousands of attempts a day. The only reason I picked up a hardware firewall is because its much faster at discarding phoney requests than the other servers.

      As such, many of us who don't have to deal with viruses on a daily basis laugh at those that do. I gotta say, the gain in productivity in not having to tweak shit made up for the price disadvantage of the Mac. I bring in my personal laptop to my day job and get far more...most of the time, my PC is shut off except when I need to offload a compile. And all the other developers laugh at me, except when the company is down to wipe everything and I'm still working. I've been known to throw out childish retorts as well and feel justified for them. You pick an inferior platform to base your life and business around, simply to save a few bucks and I'm going to laugh at you and make fun of you when you are inconvienced by something that can't effect me because I did my research and adjusted.

      I'm sorry, but the more I think about it, Apple might have been shooting themselves in the foot with the comment, but they are absolutely right to say so and have no need to apologize to the sheep that goes with 'good enough'.

    3. Re:Who cares? by Anonymous Coward · · Score: 5, Insightful
      From www.apple.com/support/windowsvirus:
      We recently discovered that a small number - less than 1% - of the Video iPods available for purchase after September 12, 2006, left our contract manufacturer carrying the Windows RavMonE.exe virus. This known virus affects only Windows computers, and up to date anti-virus software which is included with most Windows computers should detect and remove it. So far we have seen less than 25 reports concerning this problem. The iPod nano, iPod shuffle and Mac OS X are not affected, and all Video iPods now shipping are virus free. As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it.
      I don't see anything childish about that. Maybe if you selectively edit a quote from the above by removing it from its context, you can get something arguable. But in context, no.

      For those that do not think Windows viruses are a big problem, consider my experience as a tech. I re-install Windows on clients computers due to viral infections at least once or twice a week. Generally these are older computers they have not had me work on and have failed to heed my advice w.r.t. needing anti-virus software on a Windows computer (same does not apply to the Mac OS X computers I work on). You know what really sucks, once the anti-viral software is installed and made effective (auto-scanning of every file that is touched) the whole system slows down. What could have been a relatively fast Windows computer is made slower just by having to have commercial anti-virus software (don't talk to me about OSS solutions, these installs have to be idiot proof with auto-scheduling, active scanning, and so on). Argh.
    4. Re:Who cares? by Jack+Pallance · · Score: 1
      there's an issue with how the quality checks, specifically the content check, was done

      They are talking about Microsoft's QC checks (or lack thereof) for Windows, right?

    5. Re:Who cares? by contrapunctus · · Score: 2, Insightful

      You're right, everybody should move on. And the rest of the sentence you refer to reads:
      "...and even more upset with ourselves for not catching it." which should take care of the rest of your points.

    6. Re:Who cares? by NineNine · · Score: 3, Insightful

      Again: who cares? It doesn't matter what they use to make their products. The point is that the end product not only should work, but should NOT cause additional damage to other products that people already own.

    7. Re:Who cares? by jbengt · · Score: 3, Informative

      They said they use the MS Windows machines to test compatibility issues, doesn't sound like they could get rid of them completely, as long as there's a need to connect iPods to macines with MS OSs.

    8. Re:Who cares? by thestudio_bob · · Score: 1

      Agree, but when you introduce other variables into the equation, especailly variables that you don't directly control, then there will always be problems. The real lesson, is if they fix it or not. If it doesn't kill you it makes you stronger. With your logic we SHOULD be blaming MS for not making their OS 100% secure from virus' before shipping it... oh wait we're already doing that.

      --
      The real Sig captains the Northwestern. This one captains /.
    9. Re:Who cares? by fossa · · Score: 4, Funny

      I disagree; it's very childish. Any adult should know it's "fewer than 25 reports", not "less".

    10. Re:Who cares? by Anonymous Coward · · Score: 0

      I just hope others take this lesson to heart. For the CDC, I suggest the following press release:

      We recently discovered that a small number - less than 1% - of avian influenza vaccines left our contract manufacturer carrying the active virus. This known virus affects only those with weakened immune systems, and up to date drugs which are included in most pharmacies should cure it. So far we have seen less than 25 reports concerning this problem. The swine flu, smallpox, and DPT vaccines are not affected, and all avian influenza vaccines now shipping are virus free. As you might imagine, we are upset at AIDS patients for not being more hardy against such viruses, and even more upset with ourselves for not catching it.

    11. Re:Who cares? by Anonymous Coward · · Score: 0

      Apple taking a swipe at Microsoft for a problem with their quality control is a joke. This is just like an arsonist saying your house should have had a sprinkler system.

    12. Re:Who cares? by NineNine · · Score: 5, Insightful

      There will be problems, but you pay them the money for it, so it's their problem. If you buy a toaster, and it catches on fire, and the company says, "It's the fault of Taiwan Wire, Inc. who provided us with faulty wire", who is going to be blamed? It's the fault of the toaster company, because they used defective materials. In this case, it's the fault of Apple, because one of their vendors/manufacturers screwed up. People aren't concerned with the thousands of steps it takes to get to the iPod, nor should they be. That's what manufacturing companies do. They put together hundreds if not thousands of components together, and the final product is what you're buying. You're not buying wire, and an LCD screen and buttons and batteries and paint and plastic. You're not buying transporation from China to the US. You're not buying trucking services. You're not buying packaging. You're not buying pallets to put the cases of boxes on. You're not buying warehouse space. You're not buying ink to print the packaging. You're not buying silicon for the circuit boards. You're not buying iron to make the steel headphone jack. You're buying an iPod.

    13. Re:Who cares? by 644bd346996 · · Score: 2, Informative

      Your analogy is reasonable right up to the point where you blame people with AIDS for the disease that weakens their immune systems. Windows users can stop using windows whenever they want (with a little bit of effort to switch) but AIDS sufferers cannot cure themselves.

      Full disclosure and an apology is an appropriate response to a mistake like this. So is holding the contractor responsible. In this case, Apple would be foolish not to demand that the contractor stop using windows machines to test the ipods.

      You have to keep in mind that the vulnerability that allows the ipods to infect user's pcs is the same flaw that infected the contractor's pcs in the first place. Apple is right to be upset that their contractors were using a competitor's inferior product.

    14. Re:Who cares? by gnasher719 · · Score: 0, Troll

      Only a tiny percentage of iPods contained that virus. But apparently, one hundred percent of Windows PCs without third party protection software will be infected just by plugging in one of those iPods. I would say Microsoft is more to blame.

    15. Re:Who cares? by NineNine · · Score: 0, Flamebait

      Oh, please. Spare me.

    16. Re:Who cares? by quanticle · · Score: 3, Insightful

      What!?

      That's like saying, "Only a tiny percentage of criminals use guns. But one hundred percent of the cops they shoot will be injured or killed unless they have third-party protection (in the form of a bullet-proof vest). Therefore the fault lies with cops for not wearing bullet-proof vests."

      It doesn't matter that Windows is vulnerable. Its still Apple's fault that they shipped a product that will damage the data on my PC. The responsibility lies on Apple's poor QA process that allowed this kind of damaging infection to get on their product.

      --
      We all know what to do, but we don't know how to get re-elected once we have done it
    17. Re:Who cares? by lazy_playboy · · Score: 0, Flamebait

      Are you unable to read for yourself the post from Apple yourself, pushing an agenda, or just plain fucking stupid? Apple have quite clearly stated that they are, above everything, upset at themselves for allowing this to happen.

      Yes they made a jibe at MS, but frankly that's deserved. Name an equivalent virus that could have been involved that infectes OS X? One? Don't say that the smaller market share of OS X means it's not a target, viruses always affected OS 7 and 9 and they had a far smaller market than OS X. Frankly the fact that OS X has no viruses means they are far more a target than windows

      Childish and uncalled for? Apple should apologise? You're a fucking twat. They have quite clearly apologised. People in glass houses shouldn't throw stones, but on this issue (OS susceptibility to viruses) Apple live in a fucking castle.

    18. Re:Who cares? by OldSpiceAP · · Score: 1

      OSS solutions? ClamWin is actually quite a nice scanner though it does no cleaning at all. In fact with a few simple tweaks you can have it run full scheduled scans every night and email YOU the admin the results. Then if a virus needs cleaning you can go take care of it the proper way, either by deleting the infected file completely, or by REPLACING (not cleaning) the affected .dll files. This is really the proper way of taking care of it. I keep a disk around with all the dll files installed by default cabextracted and carried on the 2nd track of a puppy linux live cd. That way I can boot up, replace the bad files with known good copies, and not worry if my virus cleaner actually fully removed the virus. In the end the whole solution cost my company no money at all other than a few blank cd's and I've found it much better overall.

    19. Re:Who cares? by thestudio_bob · · Score: 0, Troll

      Ok, but your assuming that the toaster is catching on fire, when in fact the toaster is working.

      What's happening is someone on the production line introduced something while making the toaster. This something allows burglars into your house when you plug it into the wall. And guess who sold you the house? MicroSoft Realty.

      When I take that same toaster and plug it into the wall of my Apple house, it makes my toast but it doesn't allow the burglars in.

      So who am I going to go after? Especially since everyone on the planet knows the MicroSoft realty makes these insecure houses?

      --
      The real Sig captains the Northwestern. This one captains /.
    20. Re:Who cares? by Gentlewhisper · · Score: 1
      Your analogy is reasonable right up to the point where you blame people with AIDS for the disease that weakens their immune systems. Windows users can stop using windows whenever they want (with a little bit of effort to switch) but AIDS sufferers cannot cure themselves.


      Windows users do not have a choice when it comes to "using Windows". What if a user needs a Windows only app, for you know... work?
    21. Re:Who cares? by 644bd346996 · · Score: 1

      Then they will get in trouble for plugging in their ipod, virus or not.

    22. Re:Who cares? by Tony+Hoyle · · Score: 1

      Why?

      You have to spend all day there. It should be a pleasant environment, and for many that includes ipods. Basic manangement - happy workers are more productive.

      Not sure if I'd want to work at a place that balked at something like running itunes (last place I was at it was available in the central software repository along with a lot of other non-work stuff).

    23. Re:Who cares? by tchuladdiass · · Score: 1

      However, they can then take a random sample of ipods that had been hooked up to the windows machine, and plug them into a mac or *nix box to check the md5 sum on all files on the ipod.

    24. Re:Who cares? by Anonymous Coward · · Score: 0

      Its still Apple's fault that they shipped a product that will damage the data on my PC.

      What are you talking about? When did Apple ship a product that will damage the data on your PC?

      Microsoft has known about intrinsic vulnerabilities in Windows that allow viruses, worms, and trojans to live comfortably in the Windows OS ecosystem for at least a decade. You would blame the police department if they did not provide a police officer with a bullet proof vest when serving a warrant against a known violent offender and instead required the police officer to buy their own vest. That is what Microsoft is doing. They know there are violent offenders out there and they are asking their officers to interact with these violent offenders without providing the officers appropriate protection.

      Basically, Microsoft is being extremely negligent. And at this point in time, any viruses that spread off long-known vectors (AKA vulnerabilities) that Microsoft has chosen not to patch (auto-run, for instance) are squarely Microsoft's fault.

    25. Re:Who cares? by toddestan · · Score: 1

      It doesn't really matter how fragile Windows is, if Apple ships a product that is supposed to work with Windows, it shouldn't break Windows upon using the product in the expected manner.

    26. Re:Who cares? by Anonymous Coward · · Score: 0

      If you buy a toaster, and it catches on fire

      The appropriate analogy here would be that Microsoft makes most of the bread in the world. And in order to test their product with Microsoft's bread, Apple put some Microsoft bread in their toaster as the last step in the testing process. Unbeknownst to them, the bread had highly flammable crumbs (more so than the bread of any other maker on the market) that get lodged in the toaster. These crumbs have an interesting quality. They will only catch fire if Microsoft bread is again used in the toaster. Now here's the kicker -- Microsoft has known about its bread crumb problem for almost a decade and done nothing to fix it. Instead they have asked their customers to buy bread coating spray in the after-market and spray it on their bread before toasting to prevent fire.

      I would say Microsoft is being at least, if not more, negligent than Apple by refusing to fix its product. Considering Apple has already fixed the iPod problem, but Microsoft's Windows OS still has the same security vulnerability that allowed the problem to even exist, you could say Microsoft does not give a shit about the security of the computers of its customers. But I am sure they would be happy to sell you the Windows Vista upgrade. Or steer you to a third-party anti-virus software maker that has to pay Microsoft hundreds of thousands of dollars for access to the Windows APIs necessary to make their products (products that would not be necessary if Microsoft would fix its operating system security problems).

    27. Re:Who cares? by Anonymous Coward · · Score: 0

      it shouldn't break Windows upon using the product

      Again, what the fuck are you talking about? Windows is operating exactly as Microsoft designed it -- it is allowing this, fortunately in this case, benign virus to spread from unprotected Windows computer to unprotected Windows computer by any attached removable drive. Nothing unexpected, nothing broken. At least according to Microsoft's operating system design. Now if you don't like this and consider it a security flaw, then you should talk to Microsoft about it. They, after all, are in a position to fix any shortcomings in their operating system.

      To put it more succinctly, no product broke Windows. If you consider this behavior broken, then Windows was broken to begin with.

    28. Re:Who cares? by Bing+Tsher+E · · Score: 1

      They can't. You can't operate a production line with Photoshop and a one button mouse.

    29. Re:Who cares? by toddestan · · Score: 1

      Windows default behavior it terms of autorun is pretty stupid, I don't see anyone arguing that. But even still, Apple shouldn't be shipping iPods that give Windows users viruses when they first plug them in, no matter how they have their computer set up. End of story.

    30. Re:Who cares? by Anonymous Coward · · Score: 0

      that has to be the worst analogy I have ever heard

    31. Re:Who cares? by Anonymous Coward · · Score: 0

      I change my mind. I wish I had have read this post before replying to the one above it.

      this is the worst analogy I've ever heard

    32. Re:Who cares? by Anonymous Coward · · Score: 0

      The benign virus found on the small batch of iPod's randomly tested for Windows compatibility during the final step of QA by an Apple subcontractor in Asia would not exist if Microsoft fixed the security flaw in its Windows OS. It is not merely stupid. Microsoft has known about this securioty flaw for years and done nothing to fix it. Don't blame Apple for Microsoft's operating system security flaws. End of story.

    33. Re:Who cares? by halber_mensch · · Score: 1
      It's amazing how well you can twist a piece of text by partially quoting it:

      ftfa:
      As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it.

      Did you notice how the last part of the sentence is missing from the slashdot summary and has been squeezed out of importance by being the only portion of the sentence not in bold text? Apple may be making a jab at Windows, but it doesn't seem to me that they are blaming it.

      I'd also like to add that I'd be pretty pissed as well if the software I was providing to my end users was not able to get through the development process without being infected with virus xyz because of the high succeptability of the development platform to virus infestation.

      That's my opinion. I think it's ironic that Apple is expected to not remark negatively about the security problems of Windows which introduced the virus into the development, build, or distribution systems in the first place that are now Apple's liability. When does Microsoft start to take some responsibility for its failures in security to its users, including software vendors like Apple?

      --
      perl -e "eval pack(q{H*},join q{},qw{70 72696e74207061636b28717b482a7d2c717b343 637323635363534323533343430617d293b})"
    34. Re:Who cares? by toddestan · · Score: 1

      Hey coward, don't blame Microsoft for what is clearly Apple's mistake in putting a virus on an iPod. Sure, this particular incident wouldn't have happened if there wasn't this particular dumb behavior in Windows, but lets face it - we are going to be stuck with viruses and malware forever, some more sophiscated than others. It's ultimately the manufacturer's responsibility to make sure that their product doesn't contain malware that is going to infect user's machines. Apple childishly trying to shift the blame onto Microsoft for their mistake is one of the reasons I'll never buy Apple.

  5. ugh by Anonymous Coward · · Score: 0

    Great, add to the finger-pointing.

    This isn't news.

    Let the flamewar begin.

  6. Daaamn! by commisaro · · Score: 4, Funny

    Oh SNAP! Steve Jobs got TOLD, son. Damn, that burn was off the heezy, fo'-sheezy! Now he needs to come back with "Yo, Poon. I improved your MOM's quality control." HOT DAMN!

    1. Re:Daaamn! by iggy_mon · · Score: 4, Funny
      crap... that was WAAAAY over my head.

      I need to brush up on my dumbass-a-nese.

      :-)

      --
      --iggy_mon - www.ananonymouskiller.com - Die Trying -
  7. Um, no by Anonymous Coward · · Score: 5, Insightful

    Only a very small number of a specific model of iPod were affected by these Windows viruses. The entire blame rests with the factory making the iPods for Apple and putting the software image Apple prepared in advance not following good practices with respect to how they set up the empty drives before Apple's software went on them. The problem has been entirely fixed and you cannot even buy one of these infected iPods in the retail market today.

    In other words, this is old news. And the size of the problem (the number of units affected) was so small, I would put good money down that we would not even know about the existence of this Windows virus problem if Apple had not disclosed it.

    1. Re:Um, no by I'm+Don+Giovanni · · Score: 2, Informative

      Would that Apple had simply said what you said, rather than tossing out the cheap-shot against Windows. It's that cheap-shot that blew this thing out of proportion.

      --
      -- "I never gave these stories much credence." - HAL 9000
    2. Re:Um, no by Anonymous Coward · · Score: 0
      If Microsoft would fix the security flaw in Windows, this story would not be in existence. Microsoft's Windows OS has a security flaw that allows for viruses to spread via external storage. Microsoft knows about this security flaw. Microsoft has not fixed this security. Pointing out this is not a cheap shot. I, too, wish Microsoft would fix its Windows operating system security flaw. There is, btw, nothing cheap about what Apple said:
      We recently discovered that a small number - less than 1% - of the Video iPods available for purchase after September 12, 2006, left our contract manufacturer carrying the Windows RavMonE.exe virus. This known virus affects only Windows computers, and up to date anti-virus software which is included with most Windows computers should detect and remove it. So far we have seen less than 25 reports concerning this problem. The iPod nano, iPod shuffle and Mac OS X are not affected, and all Video iPods now shipping are virus free. As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it.
      Intentionally misconstruing what Apple has said is the only thing that has "[blown] this thing out of proportion."
  8. Well, that's what happens.. by Channard · · Score: 4, Funny

    .. when you outsource your operations to McDonalds.

  9. For the same reason it's always happened... by Anonymous Coward · · Score: 3, Interesting

    Profit.

    More specifically, it's because both Apple and Microsoft need to cut corners on their products to make a suitable return.

    Microsoft ends up releasing low-quality software that has serious security glitches. Such glitches allow for malicious software to easily harm systems and propagate throughout networks.

    Apple, on the other hand, cuts down the quality of their hardware manufacturing processes. And with that decrease in quality, we see incidents like this happening.

    Notice that some of the highest quality and most secure software products are those developed by organizations that have little care for outrageous profit. I'm talking about OpenBSD, for instance. Instead of focusing on matters of financial accounting, they focus on putting out damn fine software. Security problems of this magnitude become a once-in-a-lifetime occurrence for a project like OpenBSD, as they end up putting many measures in place to prevent repeats.

    1. Re:For the same reason it's always happened... by nine-times · · Score: 4, Insightful
      Apple, on the other hand, cuts down the quality of their hardware manufacturing processes. And with that decrease in quality, we see incidents like this happening.

      This isn't a "hardware manufacturing" problem. The iPods got hooked to a Windows machine, probably during some QA process, and got infected. The hardware is fine.

    2. Re:For the same reason it's always happened... by fastgood · · Score: 1
      Microsoft ends up releasing low-quality software that has serious security glitches.

      Not anymore. Microsoft announced it will fully spend 4 years on its next XP Service Pack to make it really safe and secure.

      Hmmm, SP1 in no longer supported and 2008 is an awful long time from now to still run SP2 ... maybe we should just get Vista in 2006!

    3. Re:For the same reason it's always happened... by nine-times · · Score: 1

      The hard drive itself is fine, yes.

    4. Re:For the same reason it's always happened... by pboulang · · Score: 1

      Fine for me, I have a mac.

      --

      This comment is guaranteed*

      *not guaranteed

  10. ill-advised comment, but not Apple's fault by ummit · · Score: 5, Insightful
    Apple shouldn't have seemed to blame Microsoft, it's true. That's gotten the Windows partisans all riled up, although if you read what Apple wrote, they didn't explicitly blame Microsoft, just expressed annoyance -- and they expressed more annoyance with themselves for not noticing.

    And everybody's blaming them for not noticing. But if you think about it, it was a pretty absurd thing for them to have had to "notice". As I understand it, the virus was implanted by one infected machine among a number of machines at a Chinese manufacturing shop they'd contracted iPod manufacture to. Apple said, "here's a thing that looks like an external disk: please put these bits on it for us". A simple and straightforward enough task, one would think -- but in a world where autorun exists and is or has been enabled by default, perhaps not so straightforward.

    It's as if I had a letter to mail to 1000 of my customers, and I took one original down to my friendly print shop and asked them to make 1000 copies, and I or the print shop used an automated machine to fold the 1000 copies and stuff them in envelopes and mail them, and only after they were mailed out and opened by my customers did we start discovering that for some strange reason 1% of them had "FUCK YOU, ASSHOLE" overprinted on page 2. And then found out that the "strange reason" was that one of the copy machines at the print shop, among the several that the print shop divided my job among, was "infected" by a "virus".

    If that happened to me, I'd be annoyed, too. (It'd be even more annoying if I were accused of ignorance for not having protected myself against this "obvious" threat, that evidently everybody else knows about and makes allowances for.) And I know my response would not be to ask the print shop to be more careful next time, or to run an "antivirus" soluton, or something. I'd take my business elsewhere, and more importantly insist that my future printing contractors use a different brand of copier, one that's not susceptible to preposterous failure modes like that, because even if there is some alleged way of papering over that particular flaw, who knows how many other equivalently egregious bizarre flaws it's got that haven't been discovered and papered over yet?

    1. Re:ill-advised comment, but not Apple's fault by Anonymous Coward · · Score: 0

      Please cite the latest report on a copier infected with a virus. There ARE obvious ways of protecting against these things. Ever heard of hash functions, digital signatures?

    2. Re:ill-advised comment, but not Apple's fault by laird · · Score: 4, Interesting

      From what's been announced, the disk duplication step of manufacturing was fine. Ironically, it sounds like the virus got onto the iPods as a post-manufacturing quality check where the manufacturer connected a few iPods to PC's to check them, and some of those iPods got infected from an infected PC. But this apparently affected a very small number if iPods.

      To keep this in perspective, in 1995, the first Word macro virus -- now called Concept -- was massively distributed by Microsoft on a CD-ROM called Microsoft Windows 95 Software Compatibility Test. The shipment went to hundreds of companies in August 1995. And MS has distributed viruses on CD's to huge numbers of their customers numerous times. (http://www.soci.niu.edu/~crypt/other/onestop.htm, http://www.f-secure.com/v-descs/wazzu.shtml, http://pcworld.com/article/id,101930-page,1/articl e.html) So while I am sure that MS' quality control has gotten better, I think that MS isn't in much of a position to play "holier than thou" on the issue of distributing viruses in their products.

    3. Re:ill-advised comment, but not Apple's fault by SagSaw · · Score: 1
      It's as if I had a letter to mail to 1000 of my customers, and I took one original down to my friendly print shop and asked them to make 1000 copies, and I or the print shop used an automated machine to fold the 1000 copies and stuff them in envelopes and mail them, and only after they were mailed out and opened by my customers did we start discovering that for some strange reason 1% of them had "FUCK YOU, ASSHOLE" overprinted on page 2. And then found out that the "strange reason" was that one of the copy machines at the print shop, among the several that the print shop divided my job among, was "infected" by a "virus".

      Sorry, but in the end, you just can't delegate responsibility. No matter who was at fault, it's still your company logo that appears above the "Fuck you, Asshole" bit.

      Here's how things should happen to prevent the scenario you describe. The same, mostly, applies to Apple:

      1. The print shop should have a process which controls/verifies the integrety of their printing software.
      2. The first copy(s), last copy(s), and periodic random copies off of each machine should have been verified prior to being stuffed in envelopes.
      3. The first stuffed envelope(s), last stuffed envelopes(s), and periodic random samples of the stuffed envelopes should have been verified before mailing (not just for printing errors, but to ensure each envelope has the proper contents).
      4. You, the print shop's customer, should have verified that the print shop is doing the above before giving them the business.
      5. You, the print shop's customer, should have verified that the above was actually done on your order, perhaps by insisting that the print shop provide you with the samples and/or picking several random samples to check yourself.
      Now, that might be overkill for a 1000-piece run of some product, but that ought to be the bare minimum for a device like the iPod which is produced in huge numbers and which is such a key product to Apple's image.
      --
      Come test your mettle in the world of Alter Aeon!
    4. Re:ill-advised comment, but not Apple's fault by 9mind · · Score: 1
      Good scenario and all... but most industry's have checks before the product is even shipped. The quality check should ALWAYS be the last part of delivering any product, or YES it is your fault. It's your product, and just because something got missed, doesn't make it any less your fault. When you sell a product with your brand on it, it is your responsibility to the customers, ultimately. Taking your business elsewhere? How many lost cost FAB plants do you know that Apple could just up an easily move to? It's not a print shop, and the reason Apple chose to use them is in no doubt cost/performance that then gets passed on to the end user. But yeah realistically they can just change shops...

      You may disagree, but YOU chose to use that print shop. YOU chose to let them ship your product without checking it first. Thus YOU are responsible for the final product. That is standard business practice. Once you start giving corporations 'outs' around this, you start getting shoddy products. One of the many arguments against outsourcing. A recent example of taking responsibility would be the first batch of XBOX 360es that were shipped with plastic between the processor and heat sink. Did Microsoft point fingers at the assembler? Nope they identified the problem, found a solution, and promised consumers they would get them new units. Mea Culpa. Not the.. Oh it's not our fault BS!

      Apple should just have said, "We have found the error, and here's the fix. If you want a new unit, here's how to get one."

    5. Re:ill-advised comment, but not Apple's fault by RonnyJ · · Score: 1

      If Apple didn't impose stringent enough checks on their contracted manufacturers, then yes, it is partially their fault.

    6. Re:ill-advised comment, but not Apple's fault by ummit · · Score: 1
      Sorry, but in the end, you just can't delegate responsibility.

      And where did I suggest that anyone should, or that Apple did?

    7. Re:ill-advised comment, but not Apple's fault by ummit · · Score: 1
      The quality check should ALWAYS be the last part of delivering any product

      And as another poster pointed out, it was evidently during that last, random-sample quality check that the problem was introduced.

      You may disagree, but YOU chose to use that print shop. YOU chose to let them ship your product without checking it first. Thus YOU are responsible for the final product.

      Absolutely, as indeed Apple is for its.

    8. Re:ill-advised comment, but not Apple's fault by Zebra_X · · Score: 1

      This is crap.

      "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it." What part of that sentence has nothing to do with the issue at hand? OH WAIT, it is the part where they accuse Windows of not being "hardy" against a locally run EXE file. OH HA, ok, that makes it all better now doesn't it? How can you make a computer more "hardy" against locally run programs, especially ones that originate from a presumably trusted source? Auto run is actually the issue here as that is the attack vector on the windows machines - but the bigger problem is not the operating system. It is the fact that a user trusts the iPod. If a user plugs in an iPod with a malicious program on it for the first time and it asks the user for the machines admin password, how many users would provide their credentials to the malicious iPod program? Almost, everyone.

      As I understand it, the virus was implanted by one infected machine among a number of machines at a Chinese manufacturing shop they'd contracted iPod manufacture to. Apple said, "here's a thing that looks like an external disk: please put these bits on it for us". A simple and straightforward enough task, one would think

      What apple FAILED to do was verify that the contents of the disk are identical to the image that they were created from. It's THAT SIMPLE.

      Lets re-write part of the press release statement from the perspective of Dell a few months back.

      "As you might imagine, we are upset at Sony's li-ion cells for not being more hardy against regular usage, and even more upset with ourselves for not catching it."

      Yeah, not going to find that in print. Why? The selection and distribution of defective batteries is a result of Dell's poor supply chain management (not really that poor), not Sony's. Sure Sony's batteries sucked, and they blow up, but you do not see Dell making snide remarks at Sony for providing the faulty battery.

      In conclusion, this is Apple's problem and their Windows based customers. It is that simple.

      In response to your little print shop scenario:

      The difference between paper and hard drives is that the contents of the hard drives can be verified at any time, using automated tools that require little or no human intervention. Where as it is impractical to have a human read every

    9. Re:ill-advised comment, but not Apple's fault by ummit · · Score: 1
      Please cite the latest report on a copier infected with a virus.

      There haven't been any. That's the point of the analogy. It would be preposterous if a copier fell prey to this kind of failure more. It ought to be preposterous and unacceptable that Windows machines are so vulnerable. Why do we continue to accept it?

    10. Re:ill-advised comment, but not Apple's fault by Anonymous Coward · · Score: 1, Informative

      What apple FAILED to do was verify that the contents of the disk are identical to the image that they were created from. It's THAT SIMPLE.


      You do realize that the virus was added during that verification process right?

      Yeah, not going to find that in print. Why? The selection and distribution of defective batteries is a result of Dell's poor supply chain management (not really that poor), not Sony's. Sure Sony's batteries sucked, and they blow up, but you do not see Dell making snide remarks at Sony for providing the faulty battery.


      Why shouldn't dell have been snide about sony? If I contract with you to make batteries for me, I expect you to make batteries to my specifications. Why should I have to hold your hand the whole way to ensure what you are contracted to do gets done? The batteries were sony's fault full stop and blaming Apple, Dell or IBM is blaming the wrong person

    11. Re:ill-advised comment, but not Apple's fault by prockcore · · Score: 1
      they didn't explicitly blame Microsoft, just expressed annoyance


      Why? Windows machines do not become infected with viruses on their own (worms maybe, but I'd expect slashdot to understand the difference). Someone was using a QA machine for non-work related purposes.. probably downloading pirated software or viewing porn sites.

    12. Re:ill-advised comment, but not Apple's fault by ummit · · Score: 1
      Ironically, it sounds like the virus got onto the iPods as a post-manufacturing quality check...

      Gad. I hadn't heard that. That is ironic. Thanks.
      (Kinda gives the lie to those who are pounding the table saying "Apple should have double-checked more carefully!". What can you do when the very last, right before you seal the box, double-check step can itself introduce the problems? What a mess.)

    13. Re:ill-advised comment, but not Apple's fault by Anonymous Coward · · Score: 0
      Copiers are not computers. And computers getting virusses is hardly uncommon and something you can't plan for.

      Is it unacceptable? Why, yes. Just as if I borrow a friend's car, and leave the car door unlocked, it's unacceptable that it gets stolen.

      But it may well do. And I'm certainly partly responsible, not Ford, for the loss.

    14. Re:ill-advised comment, but not Apple's fault by ummit · · Score: 1
      computers getting virusses is hardly uncommon

      For some computers it's hardly uncommon. For computers with an emphasis on security, it's very rare.

      and something you can't plan for.

      No, the lesson of this thread is that, if you're using Windows computers, you have to be acutely aware of, and to plan for, this occurrence.

      if I borrow a friend's car, and leave the car door unlocked, it's unacceptable that it gets stolen.

      There's little point trading these analogies, but: what if you borrow your friend's car, and you do lock the door, but the car gets stolen, because your friend forgot to tell you to disable the feature his car has that, for convenience, lets anyone roll down the windows from the outside.

    15. Re:ill-advised comment, but not Apple's fault by bky1701 · · Score: 1

      Except that Microsoft probably didn't blame the CD company for allowing a virus to be put on the CDs...

    16. Re:ill-advised comment, but not Apple's fault by laird · · Score: 2, Interesting

      "Except that Microsoft probably didn't blame the CD company for allowing a virus to be put on the CDs... "

      Actually, in http://pcworld.com/article/id,101930-page,1/articl e.html MS specifically blamed the company that they hired to translate their software into Korean for injecting the virus into the document that MS then distributed on the CD. So you're technically right that in that case MS didn't blame the CD duplication company, but they certainly passed the buck to a vendor.

      That being said, when reporting the details of how something like this happened, there's nothing wrong with documenting that a vendor introduced the virus, if that's what actually happened.

  11. Thank you for posting this... by T.Louis · · Score: 1

    ... because this is just ridiculous. Wonder when this will pop up in Microsoft marketing "iPod vs Zune" - 'Zune does not contain viruses like iPod'. Media never stops to amaze me.

    1. Re:Thank you for posting this... by Anonymous Coward · · Score: 1, Interesting

      I can see the marketing material now: "Zune does not contain Mac viruses!" with no mention of the fact there are no significant mac viruses anymore.

      Even with that, there is something for all the Microsoft Zune supporters to be aware: Watch out or you might get Zuned!

      --

  12. Reality check by mattr · · Score: 4, Insightful

    It's not just the iPod, viruses on shipped hardware seem to be getting more common. For example see below. Can't give other documented articles, but remember similar cases this past year. Anyone? The swipe at Microsoft sounds a lot like Jobs, looks like his personality has infected the company too. But Apple could win this by instating new controls over subcontractors and making a PR campaign in which they force them to use Macs or otherwise emphasize steps they've taken to minimize infection from Microsoft-based hardware. :)

    Quote from article:

    Earlier, McDonald's and Coca-Cola faced a similar problem in Japan during an MP3 player giveaway, though the events are unconnected. The iPod virus only affects Windows machines, and does not alter the behavior of the portable device itself or Mac operating systems.

    1. Re:Reality check by Bing+Tsher+E · · Score: 1

      The best one I can remember, and it's not a case of a virus, was the 'copy protected' music CD (I can't remember the publisher) that when inserted into the (at the time) current line of Macintoshes, would crash the OS. Not a 'mild' crash, a situation where the machine would crash again when reset, and since Apple hardware doesn't have a means to eject removable media unless MacOS says it's okay to do so.....

      I remember that one with an amount of amusement. It's always fun to visualize some pudgy dude all flustered, standing in line at an Apple Repair facility with his Mac, waiting for someone to eject his CD.

  13. It's Microsoft's problem by ajs318 · · Score: 2, Insightful

    The blame for this lies entirely at the feet of Microsoft.

    Who created the Operating System which will execute arbitrary code -- for that matter, arbitrary code which ought to require administrator privileges -- without the say-so of the user? Microsoft did.

    That is the problem. For sure, they had a reason to do that -- they wanted to hide "difficult" decisions from the user in order to make their operating system beginner-friendly. Their model seems to be "Programmers know what they are doing, users don't." Unfortunately for everyone concerned, that has well and truly bitten them in the arse.

    If Vista is more secure than Windows XP, then it will necessarily be harder to use. The only way it could be more secure than XP while remaining as easy to use, is if only certain trusted parties are allowed to write software for it. (Which is effectively what you've almost got with some OSes; anyone is allowed to write software, but software distributors -- who may well be independent of the software creators -- maintain a catalogue of what is "safe", based on their own judgement after reading the Source Code. Tech-savvy users can check the Source Code for themselves. Non-tech-savvy users know they can rely on the software distributor's judgement. Any distributor who does a bad job by distributing dangerous software loses custom.) But that would create a monopoly, or at best a cartel.

    --
    Je fume. Tu fumes. Nous fûmes!
    1. Re:It's Microsoft's problem by mh101 · · Score: 1
      The blame for this lies entirely at the feet of Microsoft.

      Who created the Operating System which will execute arbitrary code -- for that matter, arbitrary code which ought to require administrator privileges -- without the say-so of the user? Microsoft did.
      Uh, yeah. Apple somehow let their product get shipped out with a virus on it, and it's Microsoft's fault, because their software is the what the virus targets? As much as I dislike Microsoft and Windows, it's not their fault that someone planted a virus on iPods, and it's not their responsibility to make sure the iPods are clean when shipped.

      That's like if a food company sold some food with harmful bacteria or viruses in it. Would you blame them for shipping tainted food products, or pass the blame off saying they weren't the ones who designed humans to be susceptible to illness in the first place.

      Or if a mechanic didn't do a good job fixing my car and a critical part wasn't fastened good enough, is the mechanic's fault if I drive over a pothole and shake that part loose and my car stops working? Or would you say it's the city's fault for not filling the pothole fast enough? I'd be annoyed at the city for leaving the pothole there, but I would be calling up the mechanic fast, not City Hall.

      --
      Duct tape is like the Force. It has a light side, a dark side, and it holds the universe together.
    2. Re:It's Microsoft's problem by Anonymous Coward · · Score: 0

      Wasn't there something about the virus requiring user confirmation to autorun? This would be running arbitrary code with the say-so of the user. But don't let an opportunity to flame Microsoft pass you by, no matter how tenuous the link..

    3. Re:It's Microsoft's problem by ajs318 · · Score: 1

      I still say it's Microsoft's fault. Their operating system is insecure from the ground up; it's not fit for the purpose for which it is sold.

      Suppose a company made central heating boilers that could be made to explode by plugging the condensate drain -- which, in most buildings, is on the outside, with the air intake and exhaust. Now in actual fact the problem would most likely be with the sequence controller (since a blocked condensate drain is usually detected by interfering with the flame sense) which is usually supplied to the boiler manufacturer by a third party. Anyway, plumbers install these boilers and kids soon discover how to blow them up by plugging the condensate drain with chewing gum and running away.

      Well, it's still the boiler maker's fault. Not the chewing gum maker's fault. Gas appliances are supposed to fail safely under the most likely fault conditions, and a blocked condensate drain is one of those likely fault conditions.

      An operating system that executes arbitrary code without the user's permission is like a gas boiler that will explode if the condensate drain is blocked. It may not actually kill anyone, it may not destroy anyone's house, but interfering with a computer can still have dire consequences, depending upon what that computer is being used for. Don't apologise for Microsoft making computers too easy to interfere with. It's been going on long enough now to be considered deliberate.

      --
      Je fume. Tu fumes. Nous fûmes!
    4. Re:It's Microsoft's problem by ummit · · Score: 1
      That's like if a food company sold some food with harmful bacteria or viruses in it. Would you blame them for shipping tainted food products, or pass the blame off saying they weren't the ones who designed humans to be susceptible to illness in the first place.

      You're missing the point. It's like if a food company sold some food with harmful bacteria in it, and they discovered that the raw ingredients were subtly contaminated when they got them, and the problem was that the field where the raw ingredients were grown was downhill from a cattle ranch, such that the manure from the ranch ran downhill into the field. The food company, while accepting the blame for not doing more testing, might, yes, try to assign part of the blame to the downhill field and/or the uphill cattle ranch.

      Or if a mechanic didn't do a good job fixing my car and a critical part wasn't fastened good enough, is the mechanic's fault if I drive over a pothole and shake that part loose and my car stops working?

      You're still missing the point. A better analogy here would be that the mechanic fastened the part with a bolt of a specified strength, except that the bolt he used was unwittingly purchased from a corrupt manufacturer who made it to a lower quality standard but fraudulently marked and sold it as if it were high-quality. (And in fact such fraudulently-marked bolts have become a real problem in the mechanical industry.)

      Apple's potshot against Microsoft was not to say that Apple's customers ought to be immune from the Windows viruses inadvertently introduced onto Apple's iPods. The potshot was, rather, that it was (in part) Microsoft who allowed the inadvertent introduction in the first place, during what ought to have been a straightforward, automatic, and trouble-free manufacturing and test process.

    5. Re:It's Microsoft's problem by assassinator42 · · Score: 1

      Well, Microsoft shouldn't have autorun enabled by default. But it is still is the fault of Apple, or the company they contracted the job to.

    6. Re:It's Microsoft's problem by gnasher719 · · Score: 0, Flamebait

      '' Uh, yeah. Apple somehow let their product get shipped out with a virus on it, and it's Microsoft's fault, because their software is the what the virus targets? As much as I dislike Microsoft and Windows, it's not their fault that someone planted a virus on iPods, and it's not their responsibility to make sure the iPods are clean when shipped. ''

      One point that you miss is that Microsoft is both at the start and the end of the chain. Not only is that virus targetting Windows PCs, it also was installed on the iPods because someone made the mistake to use Windows in the production chain and some Windows PC was infected with a virus to start with. If Windows was safer, this wouldn't have happened.

      Of course you are absolutely right for blaming Apple to let a Windows PC anywhere near the production of their iPods. Nobody should use Windows in a critical application and has only themselves to blame for being so stupid. Apple of all companies should know that.

    7. Re:It's Microsoft's problem by lowe0 · · Score: 1

      Why not blame the user? MS didn't start taking security seriously until the customer demanded it. If you want a product to have a certain attribute (security, safety, whatever) then there's really only two ways to get it: vote with your wallet (and convince others to do so as well) or pressure the government to regulate it (setting a minimum standard, which might be more difficult with an OS than crash-testing a Mustang).

      MS made an insecure product for a very long time, and while I'm sure they'd like to make a more secure product, even now there are still things the customer wants more (like backwards compatibility - ever notice all the "Vista's not ready" posts mention some app or device that's not working yet?)

    8. Re:It's Microsoft's problem by toddestan · · Score: 1

      I still say it's Microsoft's fault. Their operating system is insecure from the ground up; it's not fit for the purpose for which it is sold.

      So I suppose if the tables are turned, and some Microsoft product advertised as Mac compatible, and manufactured with poor quality control ends up breaking a few Macintoshes, it would all be Apple's fault then?

    9. Re:It's Microsoft's problem by Anonymous Coward · · Score: 0

      Of course you are absolutely right for blaming Apple to let a Windows PC anywhere near the production of their iPods. Nobody should use Windows in a critical application and has only themselves to blame for being so stupid. Apple of all companies should know that.

      The Windows PC was used for quality checking, to see if the iPods actually worked with XP. How would you check that without using XP?

    10. Re:It's Microsoft's problem by bursch-X · · Score: 1

      No, Microsoft is partly to blame, because

      1) their product is the one that put the virus on the product in the first place
      2) their product made it possible for such viruses to infect other machines so easily
      3) I say so
      4) ???
      5) profit!

      damn.. now I somehow forgot what I was about to say.

      --
      There are two rules for success:
      1. Never tell everything you know.
    11. Re:It's Microsoft's problem by ajs318 · · Score: 1

      Actually, I can see exactly how a government-mandated system would work. Basically, the Ministry for Information Technology would need to be empowered (1) to annul copyrights and patents, (2) to block the sale of software products and (3) to block the sale of hardware products. Every software vendor would be required to guarantee the performance of their software and lodge a copy of their Source Code with the Ministry for IT -- unless the Source Code was made available to the User, thus allowing the User to make their own decision. Every hardware vendor would be required to guarantee the performance of their hardware, lodge full programming details of their hardware with the Ministry, and to supply said details (which are not secret but form part of the operating instructions for the device) gratis on demand to rightful owners of an example of said hardware (unless they were included in the retail package). nVidia, ATI, this means you! The Ministry for IT would additionally have the right to use its knowledge of the Source Code of software for the purpose of evaluating it for Government use -- and for development of any tools necessary for interoperability and/or migration purposes.

      In the event of vendor non-compliance, sales of the non-compliant item would be banned; any copyrights and/or patents relating to the non-compliant item would be annulled and any details supplied to the Ministry for IT would be made public. Thus permitting the Community At Large to take responsibility where vendors have let Users down.

      --
      Je fume. Tu fumes. Nous fûmes!
    12. Re:It's Microsoft's problem by Anonymous Coward · · Score: 0

      I'll bite troll.

      There are many software companies that refuse to write their software so that it will run in anyother way beside be run as administrator.

      This has to stop. Software should be able to be installed as a non admin and run in tht context. I just got off the phone with this traffic simulation software company. Their software breaks unless you are full admin (power user fails) on the machine. I asked them why are they still writing software that runs this way? The version wegot was released two weeks ago. Their response:

      "For our software to work correctly we have to be able to make changes to all files at any time the program is running. Running with full access to all files on the computer is required."

      No OS support other then windows and that was their response. I asked the engineering team to find other software to use. This company is stuck in the '80s.

  14. What's so bad about that quote? by Anonymous Coward · · Score: 2, Insightful

    What's so bad about that quote? That it is nothing but truthful?

    The fact of the matter is that Windows should be far more resilient to malicious software, regardless of whether the vector is a network, an email attachment, or a piece of Apple hardware.

    Don't forget that there's nothing Apple can do but make such facts public knowledge. Considering how Microsoft limits access to the Windows source code and development process, there's basically nothing Apple could do to help improve the situation. If Microsoft's software is so readily vulnerable to exploits, then the only party to blame is Microsoft.

    1. Re:What's so bad about that quote? by piquadratCH · · Score: 3, Insightful
      What's so bad about that quote? That it is nothing but truthful?

      It's truthful, but classless. Apple screws up big time, and they have no better idea than to insult Microsoft? Common, that's so cheap...

    2. Re:What's so bad about that quote? by bealzabobs_youruncle · · Score: 5, Insightful

      Hardly a cheap shot really, if the OS wasn't such an open door this wouldn't be possible. I dock a poratble hard drive and get an exploit? Not a single prompt from the OS that something is going on? An application asserts itself as a start up process with zero sanity check? If Windows treated this properly it wouldn't try to manipulate files on removable media with no input from the user. If someone could craft an auto-executing file for other OSs, on OS X it would ask me for a password at least and name the process in question; Linux would do the same thing, or just fail silently. Doesn't happen on any other platform, it is a giant shortcoming of Windows as a platform. Stuff like this was supposed to be resolved in SP2.

    3. Re:What's so bad about that quote? by kubevubin · · Score: 4, Insightful

      So, by your logic, somebody who is shot and killed is immediately at fault because he/she isn't immortal? Oh, and the killer gets to insult the victim, too!

    4. Re:What's so bad about that quote? by Merle+Darling · · Score: 5, Funny

      Hey, it works in FPSs. =)

      --
      "Bother," said Pooh, as lightning knocked out hi%#&(F*@NO CARRIER
    5. Re:What's so bad about that quote? by thestudio_bob · · Score: 3, Insightful

      Why is this classless? I finally applaud a company coming out and stating the obvious! MS opererating system is horribably insecure and easy to exploit. Sure a person can make it stronger, but the problem is that 90% of the population doesn't know how to do this. You have to be an ./ to figure it out. Why can't MS patch the holes? I wish more companies would actually put some pressure on them to fix the thing already. And maybe this media attention will help do that. And how is this "screwing up big time"? It infected less than 1% of the iPods, that's "Big Time"? Where were you when sony was making their root kit?

      --
      The real Sig captains the Northwestern. This one captains /.
    6. Re:What's so bad about that quote? by nutshell42 · · Score: 2, Insightful
      If someone could craft an auto-executing file for other OSs, on OS X it would ask me for a password at least and name the process in question; Linux would do the same thing, or just fail silently.

      #!/bin/sh
      rm -rf ~

      Considering that you can generally reinstall the OS in an hour or two, for most of us this would be just as devastating as a format c: (the exception being if you share your PC with like your omg daughter who just had to click on that link becuse the picture of the pony was sooo cute, or with your l33t hax0r err son who thought he was getting the latest warez); likewise trojans etc. installed as your user will do just as much damage as if installed as root.

      --
      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage
    7. Re:What's so bad about that quote? by nutshell42 · · Score: 3, Informative
      Oh, and if your point was that OSX or Linux wouldn't auto-execute anything instead of "wouldn't auto-execute as root", most people would click OK on a dialog that reads "Clicking the OK button below will format your harddisk. Are you sure?"

      If the user is bright enough not to click OK he's also bright enough to install an anti-virus tool.

      --
      Don't think of it as a flame---it's more like an argument that does 3d6 fire damage
    8. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      Uh, what the fuck man? So Apple's fuckup is now Microsoft's fuckup? Talk about zealotry.

    9. Re:What's so bad about that quote? by fbjon · · Score: 5, Interesting
      Bullshit. Microsoft has got nothing to do with this. Nothing! What matters is that malware found its way onto the iPods during production. It doesn't matter what the malware was, what purpose it had, or for what platform it was designed.

      Putting Microsoft in the spotlight is shoehorning at best, and criminally hypocritical spin at worst, IMHO.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    10. Re:What's so bad about that quote? by pilkul · · Score: 2

      Fuckups like this are always due to a combination of mistakes from a number of different parties, but that's no excuse for any of them to try to weasel out of it by blaming the others. Apple screwed up here and they should shut up and take responsibility.

    11. Re:What's so bad about that quote? by e2d2 · · Score: 5, Insightful

      Although it's true that windows has security flaws, this is true of most platforms. For instance if Apple had released a worm that exploited SSH instead, would we be arguing who's fault it was?

      I'm sorry but as a developer myself I see this as extremely irresponsible. Admiting your faults is a core fundamental of software, you acknowledge and adjust. You don't finger point or make excuses for your own blunder, that's what amateurs do.

    12. Re:What's so bad about that quote? by Anonymous Coward · · Score: 1, Insightful

      someone being shot and killed isn't exactly a great comparison to make to an operating system that resembles swiss cheese.

      I would find someone at fault for getting shot if they ran in front of a firing range over and over, and then expected the people shooting to pay their medical bills every time they fixed the bullet holes.

      maybe if microsoft wasn't just piling more wood onto the fire, their operating system wouldn't suck so much. sure, apple is being kind of smug with their choice of wording, but it really isn't their fault that windows is succeptable to a 5 year old virus.

      the fact that so few (estimated about 25 units) were infected goes to show that it was probably ONE person who screwed up at the factory. its even possible that the person purposely implanted the virus on ipods in an attempt to get bad press for apple (its happened before -- remember the supposed macbook wireless security flaw, which actually turned out to be nothing related to the macbook or apple at all?)

      apple took care of it immediately, and even went out of their way to post removal instructions. sure, they also snuck in a marketing quote "if you were on a mac, this wouldnt happen, wink winkn" -- but apple handled this 100 times better than microsoft, or even other top PC manufacturers (HP, sony, toshiba) handle their security flaws.

    13. Re:What's so bad about that quote? by Quevar · · Score: 5, Informative

      Not necessarily. I've had people ask me if it is okay to type in a password for various things. Anytime I help someone with OS X, I tell them to think about what they are doing whenever it brings up a dialog box asking them to do something.

      I helped one of my friends who was very scared of computer a couple years back. I setup a limited access account in OS X and told them to try to mess it up, change the background, mess with all the preferences and just click on things and see what happens. I came back a week later and all the settings were changed. She didn't necessarily like all the settings, but when I actually setup her permanent account, she was much less fearful of changing settings. At this point, I told her to think twice about typing in a password when it asks. She has done very well and I haven't had to help her out with a computer at all in three years. She went from being scared of changing anything to pretty independent and safe at the same time.

      So, my point is that there are a lot of people that do actually pay attention to these dialog boxes. I'd much rather have a few dialog/password boxes that are actually relevent than none. At least there is a chance that the person will think about it. Assuming people will click through the dialog without thinking is a rather negative view of users.

    14. Re:What's so bad about that quote? by Anonymous Coward · · Score: 1

      Then you still don't get it.
      The root user in Mac OS X is disabled. People who buy Macs are logged in as Administrator for the first time and urged to create user accounts for daily use. Even if those people who fail to create user accounts and run this as Administrator they still cannot execute it. Administrator != root. You need to sudo and give the password. In order to activate root, you have to go to extra steps. Needless to say, if you are technical enough to activate root, you'll not stupidly execute such scripts as root.

      You last comment is very condescending and out of touch with reality. There are a lot of people who know not to run apps and click OK randomly, but they still get tagged with viruses. Anti-viruses are not bullet-proof. They only deal with known vulnerabilities and existing viruses whose signatures are in the up-to-date database. As such, there are still infections even if the users install an anti-virus.

    15. Re:What's so bad about that quote? by Quevar · · Score: 1
      I'm sorry but as a developer myself I see this as extremely irresponsible. Admiting your faults is a core fundamental of software, you acknowledge and adjust. You don't finger point or make excuses for your own blunder, that's what amateurs do.

      Are you talking about Microsoft's software? If so, I agree. If you are talking about Apple's software, then I fail to see your point; there was no Apple software involved in this process.

      Apple did not write any of the software involved in this process. Some hacker wrote a virus that attacked Windows. Apple's iPod was simply a carrier. Most likely there was a Windows machine used to test some of the iPods and it got a virus that was passed along. Apple admitted that they messed up in the QA, but were also noting that they deal with the same issues that IT companies around the world have to deal with on a daily basis - viruses that attack and harm Windows machines.

      Why is everyone missing the fact that Apple did actually fess up to this?
    16. Re:What's so bad about that quote? by Anonymous Coward · · Score: 2, Insightful

      In this instance, Apple really ought to be wearing their hardware manufacturer hat instead of their OS platform one. When cases like this occurred with other MP3 players, I do not recall the manufacturer blaming Microsoft for their own lapse in quality control. In fact I do not recall Microsoft even being mentioned. The manufacturer just apologised, put out an advisory, pulled the product quicksmart and revised their manufacturing quality checks. It would have been appropriate for Apple to have done the same, given that they fully support the Windows platform (which incidentally accounts for a massive chunk of their iPod customer base). Perhaps Apple feel that mentioning the laxness of Windows security is a convenient way to divert attention from their own responsibility as a hardware manufacturer. Perhaps it's even part of an elaborate spin campaign coordinated with the OS guys at Apple. Who knows? But basically if they genuinely feel the OS platform is such a problem then they really shouldn't have decided to support it in the first place. That's what they get for sleeping with the enemy.

    17. Re:What's so bad about that quote? by lilfields · · Score: 5, Insightful

      It doesn't matter what the operating system is; if it's XP, Vista, OSX, Linux, the next Windows or even the next, it's Apple's responsibility to put checks in place to prevent such things from happening. This is just as much Apple's fault (more so in my opinion) as it is Microsoft's. What if the reverse had been true? What if the Zune shipped with OSX viruses, I bet the tune of Apple would be completely different.

    18. Re:What's so bad about that quote? by MobileTatsu-NJG · · Score: 3, Insightful

      "...if the OS wasn't such an open door this wouldn't be possible."

      If they had better QC in place, this wouldn't have happened. *Nix (including OSX) aren't 100% secure and never will be.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    19. Re:What's so bad about that quote? by Rytr23 · · Score: 2, Informative

      And of course no one mentioned the second part of that line.. That apple is even more upset with itself for not having caught it prior to going out the door. Why would they put it in context.. People are really jackasses.

      --
      So many injustices..so little time..
    20. Re:What's so bad about that quote? by ummit · · Score: 1, Insightful
      "Microsoft has got nothing to do with this. Nothing!"

      Nothing? Nothing at all? The fact that they invented a fundamentally insecure mechanism called autorun, and then made it enabled by default, played no part whatsoever in this scenario?

      Let me guess, the "fb" stands for fanboy, right?

    21. Re:What's so bad about that quote? by BearRanger · · Score: 2, Informative

      I doubt if Apple would care if the Zune shipped with OS X viruses. Like most Microsoft products the Zune doesn't work with the Mac.

      As to the quote, maybe the second half should have been included. The part that says "and even more upset with ourselves for not catching it." I personally think the comment is valid. Appple should have caught it, and Windows shouldn't be so security challenged.

    22. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      Clever post, well done.

    23. Re:What's so bad about that quote? by GreatBunzinni · · Score: 1

      Apple isn't blameless here. How in the world does a virus get into their product's production line?

      Nonetheless, it seems that you are ignoring the fact that the simple action of connecting a MP3 player into a computer running windows is security problem. I mean, spreading a virus just by mounting a portable data storage unit? Come on, who finds that acceptable?

      --
      Slashdot, fix your code or at least hire someone who is competent at it to do it for you.
    24. Re:What's so bad about that quote? by thestudio_bob · · Score: 1

      >>What matters is that malware found its way onto the iPods during production.

      Thanks to a infected Windows machine.

      >> It doesn't matter what the malware was

      It matters if you use Windows obviously

      >> or for what platform it was designed

      When's the last time you heard of a virus for another platform? Been awhile hasn't it.

      >> Putting Microsoft in the spotlight is shoehorning at best

      In your opinion, I still say more companies, tech writers and everyone in general should be screaming for them to patch this damn thing for crying out loud. How much does this cost businesses, people, product production (hmm... imagine that). How much spam would cease immeditley if there wasn't ZOMBIE Windows machines in our lives.

      >> criminally hypocritical spin at worst

      No, I think MS not fixing this is criminal.

      --
      The real Sig captains the Northwestern. This one captains /.
    25. Re:What's so bad about that quote? by fbjon · · Score: 1
      Nonetheless, it seems that you are ignoring the fact that the simple action of connecting a MP3 player into a computer running windows is security problem.
      No I'm not. If that's a security problem, then it becomes Apple's security problem when they use that functionality. Why do they use insecure practices?


      It's all well and nice to bash Microsoft and despise them, I spit on their mother's grave every tuesday myself. But come on now, show some restraint!

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    26. Re:What's so bad about that quote? by Goaway · · Score: 1

      Maybe you should consider what the earlier example code pointed out: You don't need to be root or Administrator or anything to mess up a user's home directory. The OS files are replaceable, your own are not, and those are not protected. Furthermore, most things a piece of malware wants to do, it can do without anything more than normal user access.

      Plus, there are any number of ways on OS X for a piece of malware to elevate itself to admin access once running under a user's account.

    27. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      More like, if you buy a MS-Pinto (which is known to explode on impact) drive that MS-Pinto on the highway with the rest of the world (and 90% MS-Pintos) and then a defective stereo causes your MS-Pinto to explode the first time you turn it on then it is the stereo's fault for that particular crash, but as is evidenced by the piles of flaming MS-Pintos all around you, the car could have a better design such that minor components couldn't cause such a terrible disaster.

      What the opposing argument seems to be is that it is up to the stereo manufacturer since the MS-Pinto is such a crappy car, they should take special care not to cause the engine to explode, and place a label: "Warning use this device at your own peril."

      But nonetheless, you're right It's absolutely apple's fault the Virus was on the Ipods to begin with. But it's Microsoft's fault for allowing this shit to go on for as long as it has. And don't give me crap about marketshare, it's about giving users too much access by default and always has been. Microsoft looked at accessibility vs security and put a HUGE emphasis on making things accessible by everyone and has only recently started focusing on security.

      By giving security the back seat for so long it has been the cause of many problems that could have been solved by a redesign that is finally taking place in vista. By removing the default administrator and moving towards the sudo methodology things will start to change. No longer will it take an educated user to be safer, finally it will take an educated user to be made more vulnerable. I mean, how long did it take to get a firewall on by default? This legacy of access vs security is the cause of the prevalence of botnets, and the stupidity associated with them. Sure, there are problems in other platforms, but none as godawful as 300m users running systems on 1.5+mb pipes as administrator waiting for the next jpg/gif render exploit to be infected en masse by visiting myspace in a browser running as administrator.

      In conclusion, Apple: the ocassional stupid mistake, Microsoft: the product line full of stupid mistakes.

    28. Re:What's so bad about that quote? by Fhqwhgadss · · Score: 2, Funny

      As you might imagine, we are upset at Abraham Lincoln for not being more hardy against such bullets, and even more upset with ourselves for not catching it. -- JWB

      --
      How does a 7-person democracy cut a pie? Into 4 pieces.
    29. Re:What's so bad about that quote? by speculatrix · · Score: 1
      Considering that you can generally reinstall the OS in an hour or two

      In the case of windows XP sp2 and office, half an hour to install the OS, and a further two elapsed days of downloading patches, going away, coming back, rebooting, different patches, downloading latest versions of favourite utils/apps and/or patching them too.

      thanks, but I'd rather keep my system clean!

    30. Re:What's so bad about that quote? by GFree · · Score: 2, Insightful

      Don't people ever consider burning the installers onto a CD/DVD or onto another hard drive or partition, so that if Windows has to be blown away and reinstalled you can get your software back fairly quickly?

      Even better, a Ghost Image? You make it sound so difficult.

    31. Re:What's so bad about that quote? by NoodleSlayer · · Score: 1

      They'd have to find an OSX virus to put on the Zune that would autoexecute by simply being attached to a Mac first...

    32. Re:What's so bad about that quote? by speculatrix · · Score: 1
      you'd have to take a ghost snapshot every day to mitigate the risk of viruses, so you could back-track your system completely, and then of course apply the incremental backups of modified data where the modification was safe.

      yes, I do partitition my drive so that I can destroy C and all my data is on D; though most of my disk is allocated to linux, I do occasionally need Windows for specific apps like DVD authoring.

      yes, I do save all my downloads/installers... but if I'm going to rebuild a machine I still want to check to see if there are updates.

    33. Re:What's so bad about that quote? by shut_up_man · · Score: 1

      "There's nothing more exhilarating than pointing out the shortcomings of others, is there?" - Randal Graves, Clerks

    34. Re:What's so bad about that quote? by pboulang · · Score: 1

      If only some OS maker would create some kind of, I dunno, time machine, to allow you to plug in an external drive and it magically does that so you could backtrack your system completely. . .

      --

      This comment is guaranteed*

      *not guaranteed

    35. Re:What's so bad about that quote? by e2d2 · · Score: 1

      Is that the best you got _kid_? A virus can contain any package chosen, so one that attacks an ssh exploit is most certainly possible, regardless of platfom. If you connect your ipod to a machine that has an internet connection..? you getting the point here?

      And I wasn't bullshitting, I really am a developer where as you're just a punkass bitch. How's that for a flame fuck face?

    36. Re:What's so bad about that quote? by toddestan · · Score: 1

      Why is everyone missing the fact that Apple did actually fess up to this?

      It would seem that the reason is everyone is focused on the fact that Apple took the opportunity to take a cheap shot at Microsoft in the process.

    37. Re:What's so bad about that quote? by BRUTICUS · · Score: 1

      wakeup.. they are blaming an operating system for a virus on THEIR hardware.

      it's just lame.

    38. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      it becomes Apple's security problem when they use that functionality

      I know you are trolling, but how else do you propose a portable drive be attached to a Windows computer? You do realize the same vulnerability exists whether it's USB, FireWire, or Serial-ATA being used to connect to a Windows PC? And that Microsoft has know about this vulnerability for years without doing a thing to fix it, right? You are aware that the security flaw affecting the Windows operating system falls at Microsoft's feet? Or does Microsoft get a pass because they just don't want to fix the security flaw in their OS?

    39. Re:What's so bad about that quote? by Guppy06 · · Score: 1

      For being so quick to point out the security risks of using Windows, why was Apple using a Windows machine in the iPod production line to begin with?

      They are aware of the flaws with Windows; heck, they capitalize on those flaws. So what right do they have to blame Microsoft when they go and use Windows anyway?

      Besides, the attitude can alienate current and potential iPod users, the vast majority of which don't own a Mac. The statement isn't that far removed from blaming the end-user for using a vulnerable machine, and that kind of attitude certainly hasn't helped Linux adoption.

    40. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      they always said they where more upset that THEY didnt catch the problem
      Like they are going to say otherwise. I really wonder about people sometimes.
      Yeah it wasn't a problem til it was brought up.

    41. Re:What's so bad about that quote? by bky1701 · · Score: 1

      "there was no Apple software involved in this process."

      You talk as if this is apple defending some no-name company who used one mac computer on their line of windows control computers. This isn't the case. APPLE makes the iPod. They shipped it with a virus. I don't care how you try to justify that; IT'S APPLE'S PRODUCT, not microsoft's. No matter what is to blame within apple for the virus, the blame OUTSIDE is still on apple for not having ANY type of check to keep it from happening.

      To talk in macboi: if apple knows windows sucks so bad, why the HELL do they use it? Why not use linux or *gasp* their own software? It's bad when even apple doesn't trust macs... but we hear about windows because apple chose to use windows with an insecure setup.

      "Why is everyone missing the fact that Apple did actually fess up to this?"

      That's not what I call what apple said. "I broke the window but Jimmy MADE ME DO IT!" is more like what apple said.

      Fault = Apple. Stop trying to coverup like a 2-year-old who broke a window.

    42. Re:What's so bad about that quote? by iamacat · · Score: 1

      All that's needed is to find a bug in one of the Spotlight importers. They scan any files on mounted volumes.

    43. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      To talk in macboi: if apple knows windows sucks so bad, why the HELL do they use it? Why not use linux or *gasp* their own software? It's bad when even apple doesn't trust macs... but we hear about windows because apple chose to use windows with an insecure setup.

      They use it to test that the iPods really do work as intended under XP. I wouldn't trust using OSX for that job either.

    44. Re:What's so bad about that quote? by DJCacophony · · Score: 1

      Oh, I get it! You're subtly referencing the feature Microsoft invented and put into their OS some six years ago! Clever!

      --
      Slow Down, Cowboy! It's been 60 minutes since you last successfully posted a comment.
    45. Re:What's so bad about that quote? by Anonymous Coward · · Score: 0

      IHBT

    46. Re:What's so bad about that quote? by DJCacophony · · Score: 1

      An admission of guilt isn't an admission of guilt if you try to rationalize your actions in the process, especially if such rationalizations involve placing a portion of the blame elsewhere, or worse, citing somebody else's faults in an obvious effort to downplay your own.

      --
      Slow Down, Cowboy! It's been 60 minutes since you last successfully posted a comment.
    47. Re:What's so bad about that quote? by DJCacophony · · Score: 1

      It's a very good comparison, which is precisely the reason why you don't like it. There are as many ways to injure a person as there are to injure Windows. But nevertheless, let me critique your post;

      I would find someone at fault for getting shot if they ran in front of a firing range over and over
      To complete the analogy, the second part would be that Microsoft Windows is running in front of infected Ipods over and over, which is not the case. The Ipod is the item that approached Windows and did damage to it. Accordingly, your analogy should be that somebody with a gun approached their victim and did damage to him or her.

      maybe if microsoft wasn't just piling more wood onto the fire, their operating system wouldn't suck so much. sure, apple is being kind of smug with their choice of wording, but it really isn't their fault that windows is succeptable to a 5 year old virus.
      This is the same thing Apple is doing. By rationalizing the error Apple made, they are in effect discounting their faults. You cannot simultaneously take responsibility for something and say that somebody else is responsible.

      the fact that so few (estimated about 25 units) were infected goes to show that it was probably ONE person who screwed up at the factory.
      It only takes one point of failure to compromise an entire operation.

      --
      Slow Down, Cowboy! It's been 60 minutes since you last successfully posted a comment.
    48. Re:What's so bad about that quote? by PastaLover · · Score: 1

      That's a ridiculous assertion. When you're infected by a virus, there's no way of knowing how far the infection goes back and (worse) if your backups are on the disk (as in this case) your backups might have been infected too. So your suggestion is completely worthless.

    49. Re:What's so bad about that quote? by Retric · · Score: 1

      Apple bought HDD's that had a virus from another company that happened to use windows boxes. How are they supposed to change what OS is running at that company? It simply never occurred to Apple that there could be viruses on those HDD.

      PS: Does the average teck check a new shrink-wrapped HDD for viruses before installing software? Should they?

    50. Re:What's so bad about that quote? by ryanov · · Score: 1

      This whole thing is like selling diseased spinach, and turning around and criticizing the people who consume it for having shitty immune systems. True? Possibly, but classless: definitely.

    51. Re:What's so bad about that quote? by pboulang · · Score: 1
      and I have had to use it more times than I can count. . . While I am glad it is there, it certainly doesn't help you much to figure out which version you need to roll back to.

      Hopefully Vista's version will be better and allow you to choose user data also.

      Since Vista will now support disk images for installation, will they take the next logical step and allow an image of a PC that can use retore points to keep that image up to date?

      --

      This comment is guaranteed*

      *not guaranteed

    52. Re:What's so bad about that quote? by ummit · · Score: 1
      This whole thing is like selling diseased spinach, and turning around and criticizing the people who consume it for having shitty immune systems. True?

      Absolutely not. It's like selling diseased spinach, and turning around and criticizing the farm you bought it from for having poor sanitation, and/or criticizing the cattle ranch uphill of the farm you bought it from for having poor wastewater management practices.

    53. Re:What's so bad about that quote? by NoodleSlayer · · Score: 1

      It's going to be a lot harder to find a bug that will cause a file reader to overflow and execute code then it is to exploit a "feature" in Windows to automatically execute code on removable drives...

  15. The worst part by ChadAmberg · · Score: 1

    The worst thing is how long ago they were warned about it. Posts in Apple's forums were within a day or two of when it started happening. I posted about it here http://www.pirate-king.com/episode/1436 weeks before it hit the major news outlets.
    I even talked to the editors at The Register about the story.

    1. Re:The worst part by Anonymous Coward · · Score: 0

      I am confused. Your post is from October 3rd. Today is October 22nd. It has been less than 3 weeks and Apple has already disclosed the problem, last week.

      The worst thing is how long ago they were warned about it.

      Microsoft has known about the design flaws in their Windows operating systems that allow for the execution of arbitrary code for at least a decade now. This virus infection would not have occurred, in fact this virus would not even exist, if Microsoft had not fallen down (and did not continue to fall down) on the job. Your sentiment is correct, if you are referring to Microsoft.

  16. Re: "Mac vs. PC counseling ad, part 2" by TaoPhoenix · · Score: 4, Funny

    Therapist: "Okay, now it is time to address frustrations. Mac, express a frustration about PC. "
    Mac: "I'm really upset that you proved vulnerable to the virus we somehow loaded onto our flagship product."
    Therapist: "I see. PC, express a frustration about Mac."
    PC: "Mac, Why did you try to get me sick in the first place?"

    Therapist: "Mac, maybe you'd better come in twice a week to deal with your anger-displacement issues."

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  17. Simple fix by kop · · Score: 5, Funny

    I used to work for a small company that made CD-ROM's
    Only after we recieved 3000 copies of our free handout Amsterdam nightlife CD-ROM did we discover that there was a windows virus on all of them.
    We simply slapped a "MAC only" sticker on them and handed them out!

    1. Re:Simple fix by Anonymous Coward · · Score: 0

      You run a risk of being infected with more serious viruses by participating in "Amsterdam nightlife".

    2. Re:Simple fix by mh101 · · Score: 1

      How did the virus get on there? Did you guys discuss it with whoever made the CDs for you? Do you still do business with that company?

      --
      Duct tape is like the Force. It has a light side, a dark side, and it holds the universe together.
    3. Re:Simple fix by Xochil · · Score: 1

      Why would you make a CD for a Media Access Controller? Don't they work much betters on Macs?

    4. Re:Simple fix by kop · · Score: 1

      The virus was on the gold master so we did it ourselves.
      Just lack of experience with windows in an all mac shop.
      I do think the way we "solved" the problem is very professional. ; )

  18. Re:ill-advised comment, totally Apple's fault by DingerX · · Score: 4, Insightful

    The buck stops with the label on the cover. Sorry, whoever you contract to do stuff with is your business; when you're selling something with your trademark on it, any problems are between YOU and the CUSTOMER. In Apple's case, their problems are between APPLE and the CUSTOMER. Blaming third-parties, whether those contracted to, or those completely uninvolved (Microsoft), is just unprofessional. I know Apple was itching to score points at an easy target like Microsoft, but guys: this is a screwup, APPLE's name is on the front, not whatever podunk assembly in the Hunan Province, and not Microsoft. Even a "minor" attack like, "Bad Microsoft, Worse Us" is out of place in PR copy. Leave that bit of trollwork to professionals, like Dvorak.

  19. And in retalliation by XNine · · Score: 2, Funny

    Microsoft will ship it's upcoming media player "Zune" with Mac OS 7 (or System 7) viruses, trying to prove that Mac users (of 10 years ago) are susceptible to viruses and that it's all Apple's fault for how they got on there and how insecure the Mac OS really is.

    --
    Never monkey with another monkey's monkey.
    1. Re:And in retalliation by Farmer+Tim · · Score: 1

      Knowing how Microsoft do things, they'd probably try to prove how insecure OS X is by including some Office trojans.

      --
      Blank until /. makes another boneheaded UI decision.
  20. Virus transport by iPod by topham · · Score: 1


    Did somebody miss the real news story?

  21. Whose Fault? by Anonymous Coward · · Score: 0

    Apple really has nowhere to run for cover on this now.

    Why? Bootcamp.

    They are putting out an architecture that will run Windows alongside OSX; so now they have a responsibility not to _aid and abet_ destruction of a customer's info.

    What that Windows OS does after they delivered it is not their lookout; but they have a responsibility to their customers to not _facilitate_ in any way _another_ vector of attack to that machine.

    A fine distinction, but an important one nonetheless.

    If you shouldn't be using the stick with Apple hardware that runs Wintel, then they would have had a little more wiggle room...

  22. Now, now... by mehaiku · · Score: 0, Troll

    It's hardly Apple's fault that Windows is a virus whore.

  23. Re:ill-advised comment, totally Apple's fault by ummit · · Score: 5, Insightful
    The buck stops with the label on the cover... any problems are between YOU and the CUSTOMER.

    Absolutely agree. So the remaining question is: aside from the ill-advised potshot, has Apple done right or wrong by those customers? Have they (a) disavowed all responsibility, told customers it's their problem, told them to go talk to the "podunk assembly plant in Hunan Province" if they need help, or (b) done everything they can to mitigate and prevent future recurrences of the problem?

  24. Can Someone Tell Me by Quantam · · Score: 1

    How exactly can a Windows virus jump from a Windows computer on to an iPod (completely different architecture), then back onto a Windows computer? Is there some MAJOR similarities between the two architectures, or is it that there's absolutely no way this could have been an accident?

    --
    You have tried to support your argument with faulty reasoning! Go directly to jail; do not pass Go, do not collect $200!
    1. Re:Can Someone Tell Me by Anonymous Coward · · Score: 0

      The iPod is essentially just a USB drive with playback capability. Windows iPods are formatted for FAT32, I believe.

    2. Re:Can Someone Tell Me by Quantam · · Score: 1

      Okay... so how does something that contains data execute a virus? Or was it a virus that exploits a flaw in some particular audio player to execute code?

      --
      You have tried to support your argument with faulty reasoning! Go directly to jail; do not pass Go, do not collect $200!
    3. Re:Can Someone Tell Me by Anonymous Coward · · Score: 0

      From what I have read elsewhere, it seems that the virus came on the drive from the hard drive manufacturer.

      - SuperFreak

    4. Re:Can Someone Tell Me by colmore · · Score: 1

      Ipods configured on Windows machines are formatted in a Windows-compatible format (I'm about 90% sure it's Fat32). This is also the format of choice for iPods connecting to non-OS X machines in general.

      Apple's QC really really should have caught this, but it's also pretty horrendous that removable storage can be automatically infected by and automatically execute any binary. I'm something of a systems guy, and I really don't have any idea how I would go about purposefully doing something like that on a Unix, even if I were just trying to get something to autorun without root access.

      --
      In Capitalist America, bank robs you!
    5. Re:Can Someone Tell Me by mh101 · · Score: 1

      Just a guess, but maybe it uses Windows' autorun "feature" to launch as soon as the iPod is plugged in to a PC.

      --
      Duct tape is like the Force. It has a light side, a dark side, and it holds the universe together.
    6. Re:Can Someone Tell Me by Space+cowboy · · Score: 4, Informative

      It doesn't.

      Since the device appears like a hard-drive to Windows, Windows will run any code set to auto-execute as soon as the disk is plugged in. The ipod just acts as a carrier in this instance.

      It appears that one of the QA machines used to test windows compatibility had the virus on it, so when the randomly-sampled fully-finished ipod was plugged in for a QA compatibility test, the virus was uploaded onto the ipod's hard disk by Windows, and just sat there waiting until it was plugged into another Windows PC. None of this involves any activity by the ipod itself, it's all being done by Windows.

      Not that I think Apple's comment was all-that-great, and they'll have to deal with the fall-out, but I could see Apple being just a tad frustrated about this...

      Simon.

      --
      Physicists get Hadrons!
    7. Re:Can Someone Tell Me by Anonymous Coward · · Score: 0

      How? Seriously, how do you expect Apple's QC to reliably catch a problem that exists on twenty-five iPods? I mean, it's ok if you're saying that they should be checking every single iPod--I'd disagree with you, but it's an understandable position. I just want to make sure that that's really what you're saying. How should Apple have caught this problem?

    8. Re:Can Someone Tell Me by colmore · · Score: 1

      I wasn't aware that it was only 25 iPods; most articles I've read on this haven't stated that figure. That said, it seems like checking the disks against a checksum would be possible -- it's likely that some system insuring that the state of the iPod's disk doesn't change during QC is now in place.

      But really by "should have" I didn't really mean that there was an obvious step they missed, but merely that a company is responsible for any faulty product they release. Despite the fact that a problem with Windows enabled this infection, it is still Apple's product in Apple's boxes.

      --
      In Capitalist America, bank robs you!
    9. Re:Can Someone Tell Me by lukas84 · · Score: 1

      No, it won't. Windows doesn't run programs from USB Mass Storage, but it parses the autorun.inf file for icons and such.
      Now, there are some USB Sticks which can do autorun (the technology is called U3). That's because those USB Sticks tell windows that they are a CD drive, but that's a trick embedded in the USB sticks firmware.

      The iPod can't cause any harm without a stupid user starting the .exe file.

  25. Asking for It by Quantam · · Score: 1, Funny

    "As you might imagine, we are upset at Windows for not being more hardy against such viruses..."

    In other words: don't blame me, she was asking for it!

    --
    You have tried to support your argument with faulty reasoning! Go directly to jail; do not pass Go, do not collect $200!
    1. Re:Asking for It by Doctor_Jest · · Score: 1

      But we're MORE upset with OURSELVES for not catching it. Amazing how the WHOLE quote doesn't seem so divisive.

      Funny how that works.

      --
      It's the Stay-Puft Marshmallow Man.
  26. This is Apple's failure to stakeholders by maf54 · · Score: 0

    Apple has an ethical duty to provide products that don't harm the computers of its customers. If Sony did this they would be drawn and quartered by slashgeeks. But Apple fanboys high-five eachother, saying, "Way to go Apple. This shows how bad Windows is." Stakeholders in Apple are hurt by this and I find it unprofessional of Jobs to blame Microsoft for Apple's failure.

  27. Finger pointing by Coopjust · · Score: 1

    The whole thing is sort of stupid. It is Apple's fault, it is their product and by selling it to you took responsibility to support it. An example is the Dell battery recall; Sony produced the defective batteries, but it is Dell's responsibility to provide a recall system since they sold you the laptop.

    Apple is keeping mum about it; there is a link from the main support page, but it's pretty small. But this is just stupid:
    "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

    That is inane. Blame Windows. And the whole even more upset with ourselves for not catching it is a poor way to cover it. That is like ford saying "A limited number of tires on Mustangs will spontaneously fail, causing a serious accident. As you might imagine, we are upset at drivers for not being more durable during such a crash, and even more upset at ourselves for not catching it"

    Apple should apologize, improve the QA, and take responsibility for the problems the viral iPods have caused.

    1. Re:Finger pointing by Anonymous Coward · · Score: 0
      Amazingly, you missed your own point in your rant.
      An example is the Dell battery recall; Sony produced the defective batteries, but it is Dell's responsibility to provide a recall system since they sold you the laptop.

      How do you know it was Sony that produced the defective batteries. Whose fault was it the batteries burst to fire? Dell took responsibility by doing a recall, but they still blamed the problem to Sony's batteries. It's still Sony's fault that the batteries were a risk to customers.

      Now, Apple took responsibility by going public and gave the solution how to deal with the virus. It's not significant enough for a recall, but providing a simple anti-virus is sufficient. That they did. However, the blame is still traced to Microsoft Windows's security problem. It's still Microsoft's fault that Windows is still easily infected. Apple is not just a competitor, here. They are indirectly a customer of Microsoft. Their manufacturer needs Windows to QA those iPods and they paid Microsoft for the license to use Windows. They have the right to be peeved in getting a defective product.
    2. Re:Finger pointing by Coopjust · · Score: 1

      The reason that consumers computers were infected was because of the iPod. If you bought a home and bought a defective fire alarm that started an electrical fire, is it the home's fault for not being fireproof enough? No, it's a defective fire alarm.

      If I am with a friend and my defective gun fires without provocation, killing him, then it is not his fault for not being bulletproof; it is my fault for pointing the gun at him with live ammunition. At the same time, it is the manufacturers fault for producing said defective gun.

      Blaming the victim or victim OS is a cheap shot. While I give props to Apple for providing solutions, blaming Windows is a low blow in an attempt to shift the blame.

    3. Re:Finger pointing by lachlan76 · · Score: 1
      Blaming the victim or victim OS is a cheap shot. While I give props to Apple for providing solutions, blaming Windows is a low blow in an attempt to shift the blame.


      I believe Windows was used in the manufacturing process by one of the contracters for QA.
  28. But how is it an insult? by Anonymous Coward · · Score: 0, Interesting

    But how is it an insult? It's pointing out a very real fact: Windows poorly handles malicious software. It may not be a fact that Microsoft or Windows fanatics are proud of, but nevertheless, it's still a fact.

    Suppose for the moment that you have a 2" erection. If a woman tells you, "piquadratCH, you have a small cock," then it is not an insult. The fact is that you do have a small penis, and her letting you know that is not an insult, even if it makes you feel terrible.

    Now, suppose that you have a 18" raging boner. If that same woman tells you again that you have a small cock, it's an insult. Why is it an insult? Because it completely contradicts the truth, which is that you do have a massive penis.

    I hope you can see the difference between insults and the truth. Had Windows been a system known for its extreme security, and Apple made the same comment, it would have been an insult. But considering how poor Windows security has been for two decades now, it's not an insult, and merely the truth.

    1. Re:But how is it an insult? by WilliamSChips · · Score: 5, Insightful

      Insults don't have to be false. Actually, in general, if they're clearly false they're rarely insults.

      --
      Please, for the good of Humanity, vote Obama.
    2. Re:But how is it an insult? by DJCacophony · · Score: 1

      Now suppose somebody on the street is fat. If you call them a fatass, it's not an insult, because they actually are a fatass, right?

      --
      Slow Down, Cowboy! It's been 60 minutes since you last successfully posted a comment.
  29. Now, when did viruses become a new threat? by BillX · · Score: 1, Interesting

    I remember picking up "The Giant Black Book of Computer Viruses" from the library in the early 90s; all of those listed pre-dated Windows. Apple is crying, "What? There are viruses?" as if this is some sort of recent development. What exactly am I missing?

    --
    Caveat Emptor is not a business model.
    1. Re:Now, when did viruses become a new threat? by Space+cowboy · · Score: 1

      I think you're missing that it was a subcontractor, doing final QA compatibility testing on a random sample of finished products, using an infected PC that caused the whole problem in the first place.

      Apple probably have heard about viruses, even if their own immune system seems to be holding up... They're not saying "what's a virus", they're saying "Damn, that stupid frickin contractor used an infected PC for a QA test, then shipped the device out without re-initialising the hardware. Wouldn't it be nice if everyone had as good an immune system as us and wouldn't have to worry about this stuff ? Must get better subcontractors, sorry people - here's how to fix it."

      Simon.

      --
      Physicists get Hadrons!
    2. Re:Now, when did viruses become a new threat? by Anonymous Coward · · Score: 0

      You are right. Computer viruses are not a recent development. Which is why I -- and thousands of people on Windows machines being infected everyday -- wonder why Microsoft, the largest software manufacturer in the world, has not been able to make its flagship operating system protect its customers from computer virus infection. I use a Windows machine at work and wonder why. I use a Mac OS computer at home and do not have to wonder why -- Apple programmed its operating system to have effective measures against viral infection from the ground up. Apple seems to have gotten the memo. Why, then, has Microsoft ignored it?

    3. Re:Now, when did viruses become a new threat? by Dhalka226 · · Score: 1

      I realize they didn't say exactly what you said there, but the really annoying part is they could have avoided all of this trouble and sidestepped this entire debate, which frankly doesn't seem to be making them look very good, by simply removing that second sentence.

      If they had simply said, "this is how it happened, this is how you fix it, this is what we're doing to make sure it does not happen again in the future, and we apologize to anybody who got infected," the situation would have been over and done with.

      Instead, they took a swipe at Microsoft which makes it seem, whether it was their intent or not, to pass the buck on to a company that is wholly uninvolved with making the iPods. It was a contractor, yes, but it was THEIR contractor and it makes it their problem. As we have seen so clearly now, it is Apple's reputation that is on the line. Nobody else's.

      "We fucked up" would have been the appropriate response. "We fucked up, but if Microsoft didn't suck so bad it wouldn't have mattered!!!" was immature and unprofessional.

  30. Their QA cetainly sucks by hardcode57 · · Score: 1

    I've just had my replacement iPod fail exactly as the first one did. On both, iTunes just finished loading my music, said it was safe to disconnect, and the units started boot cycling and can't be got out of it. Anyone else have a similar issue with one of the new 80GB video iPods?

    1. Re:Their QA cetainly sucks by hardcode57 · · Score: 1

      Sorry man, that's BS.

      1. It worked fine on my previous iPod

      2. I downloaded over 40GB onto the unit, so comms were reliable.

      3. Even if the USB connection was bad, the iPod is left in an unrecoverable state (boot cycling, not visible to pc). That's a defect on the iPod: no external problem should be capable of leaving it in that state. Either the design or manufacture is defective.

    2. Re:Their QA cetainly sucks by Slotty · · Score: 1

      Had it happen once. Unplug it and let the batteries drain and recharge... it was fine then. I had my iPod stolen when I was in Germany last year. I didn't bother with it again the only cool thing about them is the scroll wheel otherwise they're absolute crap!

  31. Sanity Clause by Anonymous Coward · · Score: 0

    Everyone knows there's no Sanity Clause. I mean check.

  32. It's a subtle bug, not obvious to solve by goombah99 · · Score: 5, Interesting

    I've read that the underlying problem was more subtle, which might explain some of Apple's expressed frustration with MS. I can't confirm this but it may have been that the infected PC got the infection from a blank, formatted, drive from the drive manufacturer. Even if that is not true in this case, there is nothing stopping it from being true.
    It's a pretty subtle bug that, until now of course, I know would have bitten me since I would not have looked for it. I, and the technicians who do jobs for me, often replace burned hard drives in my clusters and computers with units straight out of the box. In some cases we have pre-formatted hot-swap spares still in the shrink wrap sitting on the shelf waiting to go in.

    On my macs and linux machines, I sometimes use external USB drives to share with Windows PCs. I don't usually reformat these specifically because I don't entirely trust that the macintosh disk formatting program will create a prisitine PC FAT format. In all likelihood it can, I just don't have the ability to know. And I have reason to doubt: past experience has shown that when one OS provider emulates another's native formats (e.g. Samba or UFS or HFS++ or ZFS or NFS) that the emulation is usually less than complete or has artifacts.

    It would be a major hassle and expense, to have to reformat every drive in a rack of clusters one is upgrading. But apparently that is now the requirement to be sure the manufacturer did not ship you a virus on the "blank" harddrive.

    The problem is perhaps more diabolical than it seems. Imagine some Apple engineer putting out some specs for the process standards the Chinese manufacturer must follow. He's paranoid they won't have good practices with keeping their windows boxes clean. He also wants to assure the peripheral performance is comaptible with the ipod loading software and to assure the integrity of the data transfers to the ipod. So he decides that the sure way to do this is to make absolutely certain the box has never been on the internet, and to spec every part, so the machine has to be built at the chinese factory from scratch. They then load in the special Apple approved Windows software CD with apples programs and data. Seems foolproof. But it's not.

    One might argue that to actually eliminate you have to boot from a trusted CD and then format the drives. But wait, this does not solve the problem. Isn't the problem of creating a trusted CD or and ipod install the problem we started out trying to solve? So one has to some how have a system that one can trust to do this. And that system has to be available to the manufacturer. It's kinds slippery.

    If you were about to suggest "well just use Linux" to format the drive, well then apparently you just emitted the same faux paux apple did. Blaming Windows for the problem.

    --
    Some drink at the fountain of knowledge. Others just gargle.
  33. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  34. The Blame Game ... by Anonymous Coward · · Score: 0

    Just like those unnamed laptop companies should just recall those exploding batteries and not mention $sys$SONY

  35. EXACTLY! by Anonymous Coward · · Score: 1, Informative

    this other post proves the point. MS managed to print virsues on one of their own CDs. Empirically it is hard to find a virginal safe point when working with Windows.

  36. Re:ill-advised comment, totally Apple's fault by Anonymous Coward · · Score: 1, Insightful

    As for the responsibility of the blunder, I absolutely agree with you. The buck stops at Apple. Whoever the fault it was, Apple did contract them and put their logo on the products as the approval and sell them as their own products. Did Apple refuse the responsibility? I can't find the evidence to the contrary. They admitted the problem, apologized and provided the way to neutralize the problem.

    What people do have problems with is how Apple explained the incident. To me that's a bit unreasonable. Was Dell wrong when their laptops burst to fire and specifically attributed the problem to Sony's batteries or Ford to GoodYear tires? No. Both Sony's batteries and GoodYear tires were defective. Similarly, Microsoft Windows is defective. Companies do have the right to explain how a blunder happened when assuring the customers the steps being taken to prevent the same thing from happending again.

    What's so different in those cases? Sony's batteries and GoodYear tires have no fanboys. I was tempted to say it's because both Apple and MS make OSes, but both Sony and Dell make laptops too.

  37. photocopiers on IRC! by Anal+Cock · · Score: 0

    I wonder if anyone has a botnet of photocopiers yet. Nobody would suspect that! What's scary is that they could be used for corporate espionage!

    --
    AC
  38. Bad analogy by Space+cowboy · · Score: 2, Insightful
    That is like ford saying "A limited number of tires on Mustangs will spontaneously fail, causing a serious accident. As you might imagine, we are upset at drivers for not being more durable during such a crash, and even more upset at ourselves for not catching it"

    Apple are *not* blaming the users of the ipod (the "drivers"), they are expressing some anger at the ultimate cause of how it happened ("the tire manufacturers"), and you better believe that if tires started randomly blowing out on cars, and there was an avenue of blame available, then Ford damn well would lay that blame firmly at the tire-manufacturers feet.

    Since they're also volunteering this information, announcing a way for users to completely recover ("new body cloning device" ?), and expressing even more anger at themselves for not catching it, I don't really see the big deal.

    Simon
    --
    Physicists get Hadrons!
    1. Re:Bad analogy by ben+there... · · Score: 1
      Apple are *not* blaming the users of the ipod (the "drivers"), they are expressing some anger at the ultimate cause of how it happened ("the tire manufacturers"), and you better believe that if tires started randomly blowing out on cars, and there was an avenue of blame available, then Ford damn well would lay that blame firmly at the tire-manufacturers feet.

      Windows doesn't come with an iPod. In fact, no Microsoft products come with an iPod.

      Microsoft is not a "tire manufacturer."
    2. Re:Bad analogy by Dhalka226 · · Score: 1

      you better believe that if tires started randomly blowing out on cars, and there was an avenue of blame available, then Ford damn well would lay that blame firmly at the tire-manufacturers feet.

      The problem is the situation you have laid out in the analogy completely absolves Ford of any responsibility. If tires randomly started to explode, yeah, Ford would blame the tire manufacturer -- and rightly so -- but the implication is Ford didn't do anything. It would be more like if on a selected percentage of cars, there was a jagged piece of metal hanging down near the tire that caused it to pop and explode at a random time, and then Ford tried to complain that the tires should have been made stronger to withstand the poke.

      It may even be true -- it could be that the tires could be made stronger without any significant problems (including cost) and that the tire manufacaturers should have been doing it. Stepping away from the analogy, it's certainly true that Windows DOES present some pretty gaping security holes. But blaming somebody else for having a system that can be damaged by your mistake is unprofessional at best.

    3. Re:Bad analogy by Space+cowboy · · Score: 1
      The problem is the situation you have laid out in the analogy completely absolves Ford of any responsibility. If tires randomly started to explode, yeah, Ford would blame the tire manufacturer -- and rightly so -- but the implication is Ford didn't do anything. It would be more like if on a selected percentage of cars, there was a jagged piece of metal hanging down near the tire that caused it to pop and explode at a random time, and then Ford tried to complain that the tires should have been made stronger to withstand the poke.


      But that's my whole point - I don't think Apple *did* do anything. Their subcontractor used a Windows machine already-infected with a virus, and since an ipod is just a hard-disk, that virus infected the ipod as part of the random-sample QA process. Now I'm a little surprised that they don't shove any QA'd devices back into the queue to be re-initialised, but I suppose that's up to the subcontractor. Apple's hardware, firmware, and software was all perfectly-well designed. It was the attaching-to-the-PC-for-QA-testing that caused the problem.

      In the realms of the already-stretched analogy, it's as though they did a QA check of the tires on the track, and everything looked great. Then they got out into the real world and found that the tires are combustible when mixed with asphalt...

      Simon
      --
      Physicists get Hadrons!
    4. Re:Bad analogy by Dhalka226 · · Score: 1

      I'll agree with you that Apple did nothing wrong if we are conditioning that upon the belief that what a company's subcontracters do is not the problem of the parent company. Yes, it was the subcontrator who messed up, if we're being technical.

      But I can't agree with that. Apple should be expected to keep an eye on the work of their subcontracters. They even admitted as much by saying that they were disappointed that they did not catch the problem sooner.

      Bringing it back more to the point, even if we can agree that Apple is 100% faultless, it still doesn't excuse the shot they took at Microsoft from being unprofessional. "It was our subcontracter's fault, this is how you fix it, it won't happen again" would have been sufficient. It would have been over and done with by now if they had said that. What did the shot at Microsoft add to the conversation other than controversy? Really, we're talking about one half of one sentence that they said; very little else is controversial in any way. They simply shouldn't have said it.

  39. Sounds so familiar by PopeRatzo · · Score: 3, Interesting

    When I first read that quote from Apple it really gave me the creeps.

    I like Apple as a company too much to want to hear this kind of spin from them. I understand that they are embarrassed by having infected products going out to customers, but that doesn't excuse using that old Republican technique of trying to point fingers in order to deflect blame.

    For example, the GOP tried to pin the entire Foley/Page sex scandal on the Democrats and George Soros, but that appears to have backfired as most people dislike that sort of scummy avoidance of responsibility. If Foley isn't writing emails and IMs trying to get into the drawers of congressional pages, there's no scandal, period. Nothing the Dems or George Soros did afterward have any bearing on that fact.

    I don't want to see Apple doing that same sort of ugly spinning, but I guess that's what happens when the marketing people take over. I watched "Thank You For Smoking" last night, and the whole movie was about this very issue. It's a great flick by the way.

    --
    You are welcome on my lawn.
    1. Re:Sounds so familiar by Anonymous Coward · · Score: 0
      I like Apple as a company too much to want to hear this kind of spin from them. I understand that they are embarrassed by having infected products going out to customers, but that doesn't excuse using that old Republican technique of trying to point fingers in order to deflect blame.
      You have to understand that Apple caters largely to fan boys who are too caught up in the hype to think rationally. It's Apple's job to make money, and they've gotta do what they've gotta do, even if that means irrational finger pointing to placate the fan boys.
    2. Re:Sounds so familiar by Anonymous Coward · · Score: 0

      On the contrary, this is like the Foley scandal in that the Republican party knew about Foley's behavior towards the pages since 2001 and did nothing about it in all this time. Much like Microsoft has known about its piss-poor security and has not taken the steps to fix the problem in all this time. The full quote from Apple, by the way, is:

      As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it. [emphasis added]

      In the Republican sex scandal no such similar admission of guilt has been made. The Republicans refuse to concede that they knew about Foley's behavior towards pages prior to the newspaper story breaking in the last month. Since the Republicans say they did not know about it, they finds themselves in the logical box of not being able to apologize for it. In other words, the Republicans, unlike Apple, claim to have done no wrong.

    3. Re:Sounds so familiar by Anonymous Coward · · Score: 0
      its not a sex scandal.. there is no sex and the page in question was 21 years old.. Why do democrats suddenly have something aganst gays?
      One of the pages was 16 years old. That's a minor, in case you need it spelled out for you. Why do Republicans have something against honesty? I'm really curious, did you know that you were spreading lies and misinformation, or are you just an ignorant moron who believes whatever crap he hears on conservative talk radio? Either way, do the world a favor and STFU.
  40. Could be a lawsuit.... by ShyGuy91284 · · Score: 1

    Although it wasn't many people, so it probably won't happen, this sounds like a perfect lawsuit. Like a computer version to having pieces of glass in your food...... Sounds like it could be won if damages occurred. Apple is lucky it wasn't worse, or this could have become a legal problem for them.

    --
    In undeveloped countries, the consumer controls the market. In capitalist America, the market controls you.
  41. Not the full quote by RetiredMidn · · Score: 4, Insightful
    The full sentence on the Apple website as of now (leaving room for the possibility that they've modified it since the uproar) is:

    "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."
    (Emphasis mine.)

    ...the full interpretation being that they place more blame on themselves and/or hold themselves to a higher standard.

    If the "more upset with ourselves" phrase was in the original quote and people left it out to make Apple look [more] arrogant [than they actually are], shame on them.

    1. Re:Not the full quote by jesdynf · · Score: 1

      Yeah, it was. The second part was in there from the very beginning.

      --
      Yahoo! Pipes are awesome. How awesome? http://pipes.yahoo.com/jesdynf/slashdot
    2. Re:Not the full quote by Dun+Malg · · Score: 2, Insightful
      The full sentence on the Apple website as of now (leaving room for the possibility that they've modified it since the uproar) is: "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."
      The problem I have with that mea culpa is that the claim of being "upset at Windows" is little more than a backhanded way of saying "if our competition made a decent OS, this wouldn't have happened". The vulnerability of windows is well known and has existed for YEARS. It's like blaming your own spelling errors on the fact that the English language does not have a rational spelling system. This is the state of the world. Accept the blame and quit trying to make marketing hay out of fanciful statements of "if the world were somehow something different from what it is..." I am reminded of the scene at the beginning of Back to the Future where Biff is arguing with George after crashing George's car.

      Biff: "I can't believe you'd loan me your car without telling me it had a blind spot."
      --
      If a job's not worth doing, it's not worth doing right.
    3. Re:Not the full quote by RetiredMidn · · Score: 1
      The problem I have with that mea culpa is that the claim of being "upset at Windows" is little more than a backhanded way of saying "if our competition made a decent OS, this wouldn't have happened".

      Well, yeah...

      Accept the blame...

      As in "even more upset with ourselves for not catching it?"

      ...quit trying to make marketing hay...

      Yeah, that'll happen.

    4. Re:Not the full quote by Guppy06 · · Score: 2, Insightful

      "As in "even more upset with ourselves for not catching it?""

      As in (e. g.) "we have only ourselves to blame." Apple simply cannot pretend they did not know the risks (they advertise their knowledge of the risk in 30 s televsion spots all the time), so it's way beyond too late to try to shift blame (even in part) back to Microsoft.

      Consider.

  42. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  43. It's both parties fault by Skuggi · · Score: 1

    Seriously, if Windows was more secure then it would be safe, even in the test labs, and since Apple admits to knowing this, they should in their labs have active security measures against such problems, if they're gonna offer their product on the Windows platform as well.

    1. Re:It's both parties fault by Anonymous Coward · · Score: 0

      Not running as administrator by default. That's how "more secure" it could have been, nothing wrong with the code.

  44. No, it's a cheap shot by Jay+Clay · · Score: 5, Insightful

    If I make a product that screws up something in a typical environment that it's supposed to be in, then it's my fault and no one else's, no matter how cruddy that environment is. This isn't like an unknown flaw or something that's unforseen. Windows is what it is, and if a known shortcoming isn't worked around by your product, then your product is at fault.

    1. Re:No, it's a cheap shot by Anonymous Coward · · Score: 0
      This isn't like an unknown flaw or something that's unforseen. Windows is what it is, and if a known shortcoming isn't worked around by your product, then your product is at fault.

      Which is exactly why they said what they did:

      "As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

      So what are you complaining about?

    2. Re:No, it's a cheap shot by bky1701 · · Score: 1

      I am OK with my skin not being bullet-proof because I try to avoid shootouts. But if I buy an MP3 player I'd rather it not kill me, even if it was my "fault" for being so easy to kill...

  45. lame by cosminn · · Score: 4, Insightful

    Common, your product gets infected because of some slopiness, and you blame another company??

    If Jobs doesn't like it, then stop making the iPod work on Windows. How would he like it if all of a sudden the iPod would be "disabled" by MS? He'd sue the living hell out of them (and for good reason).

    Take the responsability for the screw up and fix it.

    1. Re:lame by lachlan76 · · Score: 1

      They have fixed it. My understanding is that the problem stemmed from the usage of Windows in the production process, which infected it in the first place.

  46. Re: The REAL "Mac vs. PC counseling ad, part 2" by Zarel · · Score: 1

    I think you mean:

    Therapist: "Okay, now it is time to address frustrations. Mac, express a frustration about PC. "
    Mac: "I'm really upset that you loaded a virus on our flagship product when we connected it to you for QA testing."
    Therapist: "I see. PC, express a frustration about Mac."
    PC: "Mac, Why did you use me for QA testing in the first place?"

    Therapist: "PC, maybe you'd better come in twice a week to deal with your anger-displacement issues."

    --
    Want a high quality FOSS RTS game? Try Warzone 2100!
  47. Re:ill-advised comment, totally Apple's fault by Anonymous Coward · · Score: 0

    The buck stops with the label on the cover.

    So you are in agreement Microsoft is at fault for its Windows operating system being the host of thousands upon thousands of computer viruses? Because the buck stops at Microsoft, right? Or were you going to blame someone else?

  48. Yes, but does it run... by AirRaven · · Score: 0

    ...Microsoft Bob?

  49. Re:ill-advised comment, totally Apple's fault by DingerX · · Score: 4, Insightful

    The difference is that Dell's press releases don't mention Sony batteries, but _their_ batteries, which Sony happened to manufacture. Ford sold trucks with Goodyear-branded tires, and recalled same.

    I repeat, for those fanboys who are hard of hearing: it's the job of the professional media trolls to place the blame. Apple coulda scored tons by just profusely apologizing for the Windows virus getting into their distribution system. There are plenty of press hacks who will "go the extra mile" and explain why Windows sucks. This has nothing to do with fanboys and everything to do with business sense. Sorry, Apple screwed up. Don't cry too much, or your tears might crack your G4 cube.

  50. Re:It's a subtle bug, not obvious to solve by 1u3hr · · Score: 3, Insightful
    If you were about to suggest "well just use Linux" to format the drive

    According to some quotes in TFA, the Windows machines are used to check for compatibility, as iPods can connect to Windows as well as Macs, not for the manufacturing process itself. Perhaps the low number of infections (said to be 5%) means only a few iPods were given that check (normal QC wouldn't require every one to be checked for a consumer item).

  51. Use professional tools by SideshowBob · · Score: 1

    Obviously Windows shouldn't be used in a production environment, given its susceptibility to this sort of thing. The real mistake was Apple allowing their contractors to use unprofessional tools. In the future hopefully they'll insist on the use of Macs or Linux, or embedded systems.

    Begs the question (in my mind) of how much it costs our economy to be reliant on Windows.

    1. Re:Use professional tools by TheVelvetFlamebait · · Score: 1
      The real mistake was Apple allowing their contractors to use unprofessional tools. In the future hopefully they'll insist on the use of Macs or Linux, or embedded systems.
      Bear in mind that iPods still have to run through iTunes through Windows PCs. They can be excused for testing out their release platforms. The real question is, why didn't they take measures to make sure their machines are virus free?
      --
      You know, there is a difference between trolling and pointing out the flaws in your reasoning. Just saying.
  52. Always be evil by Anonymous Coward · · Score: 0
    This is just apple's way.

    First rule of apple - always be evil. Take BSD source, refuse to release iTunes on open source platforms. Take Microsoft's money, slag them off before during and after. Then take all of your shareholders for a ride while you issue yourself big fat stock options.

    No one seems to notice - Apple is fucking their customers up, yes they just happen to be Microsoft's customers too, but their response is "we are upset at Windows for not being more hardy against such viruses" (probably a joke in poor taste) but far far worse is we are "even more upset with ourselves for not catching it." Apple are upset. How deeply sad. Wouldn't it be nice if they said sorry?

  53. Re:ill-advised comment, totally Apple's fault by Anonymous Coward · · Score: 0

    Lucky for Apple, neither or those things matter. This was in the news for a day or two, but beyond that the only people talking about it are the /. trolls.

  54. Why not prepare on OS X? by xjerky · · Score: 3, Interesting

    For one thing, though I just bought an 80GB iPod, this didn't affect me, since the first thing I did was attach it to my G5 at work, so it was re-formatted into HFS the moment I started up iTunes.

    But, I have to wonder why Apple prepares them on Windows machines in the first place. OS X has native support for FAT32 filesystems, so why not just prep them on OS X in the first place? And furthermore, why even have HFS iPods anyway? FAT32 iPods work fine on OSX.

    --
    A sentence you'll never see on an Internet discussion board: "You know what? You're right."
    1. Re:Why not prepare on OS X? by jeffehobbs · · Score: 1

      I actually reformatted my HFS+ iPod via Windows to FAT32 format for just that reason, and now I can use it to shuttle files between the Macs and PCs I work with. Macs speak Windows/FAT32 but Windows still won't read HFS, and iTunes 7 lets me dump files onto the iPod from any location, so why not? The one advantage HFS+ had was that I could set up a bootable OS X install onto my iPod, but since the 5G iPods are USB only (and thus non-bootable) that advantage has gone away.

      I wish I could have crammed more acronyms into the above paragraph.

    2. Re:Why not prepare on OS X? by PurifyYourMind · · Score: 1

      The factory tested the machines on a Windows box to make sure it worked on that OS. Your point is taken, though, and maybe there's a way to do it via emulation on OS X? Not sure..

  55. What about the virus writer? by Anonymous Coward · · Score: 0

    I find it interesting (a disgusted kind of interesting) that nobody seems to want to blame the virus writers whenever there are security problems.

    If someone broke into your house and stole all your stuff, it's the fault of the person who broke in. To blame the homeowner because they failed to notice some obscure 3rd story window wasn't locked very well is putting the blame on the wrong person.

    Certainly Microsoft is culpable for not handling security better but let's not forget about the sorry sacks of excrement that are writing these viruses. We should not be treating these people like vigilantes or heros. They are criminals and they should be treated like criminals.

    - Dave

    1. Re:What about the virus writer? by DJCacophony · · Score: 1

      Ah, but the virus is not the burglar, but the crowbar.

      --
      Slow Down, Cowboy! It's been 60 minutes since you last successfully posted a comment.
  56. I know E.Coli is not a virus but still... by saikou · · Score: 1

    Don't you think it's the same kind of situation?
    A small number of shipped product managed to get shipped infected with E.Coli.

    The spinach company regrets that certain people were not more hardy to E.Coli infestation and regrets them not figuring it out before it happened.

    Yet for some reason I don't see people defend them. I wonder why. Maybe because love for Mac stuff is bigger than love for Spinach :)

    1. Re:I know E.Coli is not a virus but still... by Anonymous Coward · · Score: 0

      Nope, just that Mac fanboys are more dumb then Spinach fanboys.

    2. Re:I know E.Coli is not a virus but still... by Anonymous Coward · · Score: 0

      You're analogy is completely of the mark. It should be

      The grocery store regrets that their spinach growers use E.Coli infested water, but really regrets selling it.

      Wait a minute, it WAS the growers fault.

  57. Apple should never have let a McWindows box touch by Locutus · · Score: 1

    ...the iPod in the productline. And it is their fault for not using a Mac or Linux box to test the iPod after every Microsoft Windows box 'touched' the iPod before boxing it up.

    Shame on Apple. ;-/

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  58. It's not the first time by bgspence · · Score: 1

    I remember back in the pre OS X days, at Apple's World Wide Developer's Conference, they put some CDs in our tote bags with Macintosh viruses. They discovered it after we got the bags, but the first day. All the sessions started with a big slide warning about the bad CDs.

    Even worse, I once worked for a company that sent out a press release with a Microsoft Word virus. Sending a virus in a press release not good marketing.

    1. Re:It's not the first time by CaptainZapp · · Score: 1
      Even worse, I once worked for a company that sent out a press release with a Microsoft Word virus. Sending a virus in a press release not good marketing.

      I always wondered about complete dunderheads that send a press release as a Word document. I can accept (but don't like) when a company I contract for sends Word documents and Excel spreadsheets.

      Even if the Office document is not virus ladden, there's a good chance that the receiver gets a couple of gaffaws from the history of the document, due to some embarrassing metadata.

      People that are too dumb to create a PDF of a document, which is not intended for editing, before sending it out deserve all the embarrassment they get.

      --
      ich bin der musikant

      mit taschenrechner in der hand

      kraftwerk

  59. Ironic by Anonymous Coward · · Score: 0

    Isn't it ironic blaming Apple for a Windows virus? Kind of like the Bush administration constantly blaming Clinton for everything they have done. It's a Windows virus folks not a Mac one. A vendor screwed up and it got onto some iPods. Apple didn't infect the machines since viruses can't migrate from one platform to another.

  60. I always do by Quiet_Desperation · · Score: 1

    I always lay the final blame on the virus writers. If I were in charge, they'd be hunted mercilessly by Special Forces units paid for by a small tax on business that would cost less than dealing with all the virus BS.

    But we live in a culture that incresingly tolerates bad behavior, and blaming the victim has always been popular. Look at rape trial defense arguments back in the "good old days".

  61. Re:ill-advised comment, totally Apple's fault by lowe0 · · Score: 1

    Nope, but if viruses came with a label on the cover, then I'd say that's where the blame needs to go.

    Seriously, I think it's time for the death penalty for virus writers. Sure, it's excessive, but it'd show those assholes that finally we mean business.

  62. yu ur rit by Redundant+offtopic+t · · Score: 2, Funny

    "Common, that's so cheap..."

    It's both common and cheap (much like this comment). The great unread mass of kids today. Just another sign of the apocalypse.

  63. It's a sad world, isn't it? by andye54494 · · Score: 1

    This is analagous to th city of Cupertino missing a terrorist arrest and then blaming New York City for being such a common target for terrorism....

    And we wonder why we've been dealing with viruses for so long without a real solution being created....

    1. Re:It's a sad world, isn't it? by andye54494 · · Score: 1

      One more thing... It would be different if Apple actually had a solution for viruses and their platform was more secure.

  64. Macworl.UK interview with Greg Joswiak by Lars+T. · · Score: 1
    The Windows machine that did the damage is used as part of the quality control process, "a final test station", Joswiak explained.

    IOW the quality control (using Windows PCs) was the problem, so how could it be the solution?

    --

    Lars T.

    To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  65. You've misread the analogy by lowe0 · · Score: 1

    The driver isn't being blamed for causing the crash - they're being blamed for being a squishy bag of wet meat that can't tolerate being introduced to their steering column at high speed.

  66. Re: The REAL "Mac vs. PC counseling ad, part 2" by TaoPhoenix · · Score: 2, Funny

    Of course not.

    Apple wouldn't allow PC QA equipment now, would they?

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  67. Where you went wrong: by tlh1005 · · Score: 1
    If that happened to me, I'd be annoyed, too. (It'd be even more annoying if I were accused of ignorance for not having protected myself against this "obvious" threat, that evidently everybody else knows about and makes allowances for.)


    I would absolutely say it's your fault. You didn't follow the chain of command. I'm your customer, not Print Shop A's. If you want, blame Print Shop A; But let Print Shop A blame the virus prone printer.

  68. Re:ill-advised comment, totally Apple's fault by Anonymous Coward · · Score: 0
    Oh, really? I don't see where Dell says it's their battery. They did however mentioned that those batteries were manufactured by Sony.

    Dell's Press Release: Dell Updates Sony Battery Recall Information


    Dell Updates Sony Battery Recall Information
    Round Rock, Texas, September 29, 2006


    Dell announced today that additional information was received regarding affected battery packs containing cells manufactured by Sony, which has led to an increase in the number of recalled batteries from 4.1 million units to approximately 4.2 million units.

    To ensure that all potentially affected batteries are identified and returned to Dell, the company is requesting that customers recheck their batteries if they have not ordered or received a replacement battery. To determine whether their batteries are affected, customers should go to Dell's Web site at www.dellbatteryprogram.com. Customers can also write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

    Dell began shipping replacement batteries to customers on the first day of the recall (Aug. 15). Since the announcement, Dell has received almost 200 million hits to its Web site, www.dellbatteryprogram.com.

    About Dell

    Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any computer company, placing it No. 25 on the Fortune 500. Company revenue for the past four quarters was $57.4 billion. For more information, visit www.dell.com. To get Dell news direct, visit www.dell.com/RSS.
  69. Re:ill-advised comment, totally Apple's fault by ummit · · Score: 1
    it'd show those assholes that finally we mean business.

    But we don't mean business. If we meant business, we might insist that Microsoft actually disable some of the gaping holes that make the rampant virus problem possible. But instead, we (well, some of us, apparently, but enough to give Microsoft the excuse) insist that any "hardening" of the OS or browser against viruses must not impede our god-given right to email each other easily-runnable executables when we want to, or to perform 1-click installs of browser extensions when we want to. But since there's no way for the OS to distinguish between emailed executables from your buddy, versus email viruses; or between 1-click installable toys that you want, versus spyware; we basically tell Microsoft that we want the virus and malware problems to continue. Microsoft can't fix the problem, even if they want to (not that it's cleasr that they want to), because we've gotten so accustomed to the stupefyingly dangerous "features" which underlie the virus problem that we refuse to wean ourselves from them. (Or so it seems.)

  70. Virus != OS security issue by Aqualung812 · · Score: 1
    ...needing anti-virus software on a Windows computer (same does not apply to the Mac OS X computers I work on).

    I wish people would get it that VIRUSES ARE NOT AN OS SECURITY ISSUE! They are a user issue. Worms are an application or OS security issue, but not viruses. Viruses existed on DOS (And yes, they worked just as well on DR-DOS as MS-DOS), and they spread by bad user decisions, not OS security issues.

    Installing OSX or Linux on every computer in the world will NOT stop viruses. Once Mac or Linux is installed on 50% of home computers AV software for both will be just as much of a requirement. The fact they are needed less now is because the users of those systems are more educated in computer security, and there is a lower pool of dumbasses to help the virus spread.

    --
    Grammer Nazis - I mod you "troll" unless you actually add something on-topic. Yes, I know I have mispellings in my sig.
    1. Re:Virus != OS security issue by Anonymous Coward · · Score: 0

      You really do not understand operating system security if you think viruses are not an operating system security issue. Please, though, explain why Symantec and McAfee want hooks into the operating system kernel on Windows Vista. That is, if viruses are not an operating system security issue? And DON'T USE ALL CAPS in your explanation. It's rude, like yelling!!

  71. Re: The REAL "Mac vs. PC counseling ad, part 2" by Zarel · · Score: 1

    Well, I can't think of any way to test whether an iPod works with a PC than to use PC QA equipment.

    According to TFA, "Vice president of iPod product marketing at Apple, Greg Joswiak, had no specific response to the comments; however, he did acknowledge that the iPods became infected by a Windows system used to test compatibility."

    --
    Want a high quality FOSS RTS game? Try Warzone 2100!
  72. Tempest in a teapot? by steve_bryan · · Score: 1

    I realize that people who make their living by promoting the use of Windows would take exception to the snide tone of the press release. But isn't this instance of infection almost a nullity? I went to the bother of reading a few articles about the specific virus involved and although it is annoying to have it present at all it looks rather toothless in this circumstance. When you connect an iPod to a PC or Mac it shows up as a drive but customarily you only interact with it through iTunes which will not propagate the virus. Since the iPod appears as a USB drive it doesn't implement the auto-launch capability when it mounts so the user has to actually find and mindlessly launch the virus. I'm sure there are people dumb enough to do this but combined with the scarce presence it all seems like much ado about very little. Is there a greater risk than I've inferred?

    1. Re:Tempest in a teapot? by Anonymous Coward · · Score: 0

      It shouldn't have been a big deal. But as you know, the topic of discussion now isn't about the virus, but about how Apple reacted to it and about how we react to Apple's reaction.

      This is not unlink how couples can have huge arguments over small things. It's no longer about the incident that happened, but how about "he" responded to what happened.

  73. Poon? by Anonymous Coward · · Score: 0

    He's a Comanche Indian, right?

  74. tie-in with marketing campaign... by Anonymous Coward · · Score: 0

    Come on now... how can this be seen as anything other than outright sabotage on Apple's part given their current "I'm a PC and I get viruses" television ad campaign?!

  75. No kidding. by funvin · · Score: 1

    I bought a home theater system from Amakon and it came packed with explosives. Ofcourse, Amakon is upset that my home is not fireproof, and weren't aware that I am allergic to explosives.

  76. Re:ill-advised comment, totally Apple's fault by asuffield · · Score: 1
    Blaming third-parties, whether those contracted to, or those completely uninvolved (Microsoft), is just unprofessional.


    What profession do you come from? In my observation, professionals are the ones who always rush to blame somebody else, and cover their own butt. When your revenue stream is affected by who gets the blame, you have a strong reason to ensure that somebody else gets it.

    Taking the blame for something you did wrong is the completely unprofessional thing to do here.
  77. If I were Microsoft by Centurix · · Score: 1

    I'd be shipping the Zune with software which displays pictures of big hairy windows developers arses which only appear on OSX.

    Good solution really, not a virus, not spyware, and they haven't got any software for OSX which prevents DevArses from appearing on their designer 32" LCD displays.

    --
    Task Mangler
  78. Meanwhile, somewhere in Redmond.... by DrYak · · Score: 1

    From: Steve
    To: Bill

    Subject: Zune developpement

    Bill, I think we should put more programmers to work on an mac virus to be planted inside Zune players.
    - Steve -

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  79. Two words about brand responsibility recognition : by DrYak · · Score: 2, Insightful

    SONY. BATTERIES.

    Who got the blame ? Was it only Dell, Fujitsu and their friends ?

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  80. Re:ill-advised comment, totally Apple's fault by djbckr · · Score: 1

    -- Ford sold trucks with Goodyear-branded tires, and recalled same. --

    It was Firestone, not Goodyear

  81. Re:ill-advised comment, totally Apple's fault by Mr.+No+Skills · · Score: 1

    And, Ford _did_ blame Firestone for the problem:

    "Ford blames all the trouble on the tires.

    "This is a tire issue," Nasser said, "and only a tire issue.""

    (From http://www.sptimes.com/News/062001/Firestone/Ford_ recall__from_bad.shtml)

    When a vendor reports a problem with their product, the public demands as much information on this as possible, particularly when only a percentage of the product is impacted. The public wants to know if they are impacted by the problem, or how such a thing could happen. A simple statement about "we screwed up" and wait for the press to dissect the issue is more what a politician does, then a technology product company. I don't see anything wrong with Apple's statement, particularly because they admit they are more upset at themselves for not anticipating the issue and the root cause of the problem is the trusting nature of the operating system in question.

    At the very least, Apple alerted Microsoft customers about the dangers of plugging in a USB storage device, whether its from the factory or because you dragged it around the office after the factory shipment.

    --
    Sleep is for the Weak
  82. Re:ill-advised comment, totally Apple's fault by Mr.+No+Skills · · Score: 1

    And here's Dell's press release where they mention Sony batteries:

    http://www.dell.com/content/topics/global.aspx/cor p/pressoffice/en/2006/2006_09_29_rr_000?c=us&l=en& s=corp

    Round Rock, Texas, September 29, 2006
    Dell announced today that additional information was received regarding affected battery packs containing cells manufactured by Sony, which has led to an increase in the number of recalled batteries from 4.1 million units to approximately 4.2 million units

    --
    Sleep is for the Weak
  83. Re: The REAL "Mac vs. PC counseling ad, part 2" by Anonymous Coward · · Score: 0

    In other words, Apple has poor quality assurance on their quality assurance process.

    Meh...I guess things have been kind of quiet in the "my *nix distro is better than yours" front lately. Might as well vent on the mac vs. PC side of things.

  84. Re:His name is Poon! by Anonymous Coward · · Score: 0

    Stanton Boyd: What kind of a name is Poon?
    Fletch: Comanche Indian.

  85. Re:ill-advised comment, totally Apple's fault by ryanov · · Score: 1

    Apple didn't snipe at their QA people, though, they sniped at an unrelated third party. This would be like making comments about a desk manufacturer because Sony's battery caught fire in Dell's PC and spread to the desk it was sitting on. The desk maker was not involved in the manufacturing -- their QA people definitely were, and saying "QA fucked up and put a virus on the iPod" would be honest, even if QA was a third party. I don't think anyone would blame Apple.

  86. Mac Fanboy says Apple stuffed up by bandmassa · · Score: 1

    I agree, Apple cocked up here. The thing that craps me off the most about iPod is I have to format it to suit the PC at work if I want to use it on both the office poo box and my mac at home. Therein lies the problem. If the iPod Doze installer included a driver for HFS+ disks, viruses would have to be a little cleverer to work with iPod. Having to format as a FAT32 disk makes me feel dirty ;-)

    --
    "I hope you like Guinness, Sir. I find it a refreshing substitute for, er... food." Col. Jack O'Neil, SG-1
  87. Overaction by the press is normal but... by webweave · · Score: 1

    It was only one model of the iPod line and only those that were produced over a very limited time period. Unlike the problems with Windows which include EVERY version of Windows ever produced. What it says to me is if a major manufacturer can't maintain a clean windows machine what hope does the consumer have? Switch now.

  88. Re:ill-advised comment, totally Apple's fault by DingerX · · Score: 1

    Exactly my point. Dell recalled their batteries, which happened to be manufactured by Sony. There's one mention of Sony, and it's neutral. That gives the press the ammo they need to slather the blame all over Sony. The Apple PR would have been more effective without the "While we are angry with Microsoft..." dig.

  89. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion