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Paypal Won't Release Funds To Slain Soldier's Family

robustyoungsoul writes "Popular sports blog Deadspin established the Adam Knox Fund for the purpose of raising money in honor of the fallen soldier who was killed in Iraq. They took the donations through a PayPal account. Turns out now, however, PayPal will not release the money due to the way the account was set up on their end."

337 comments

  1. Yea, Paypal Sucks, but this is a bit dramatic. by lecithin · · Score: 5, Insightful

    "Paypal Won't Release Funds To Slain Soldier's Family"

    That isn't quite true, they are holding the funds until mid April, probably due to somebody screwing up. I'm not convinced that it was Paypal's mistake to begin with.

    "Paypal Doesn't Want Slain Soldiers' Families To Receive Aid"

    Come on now, yea, there may have been a mistake made, but it has nothing to do with the money going to a Slain Soldiers' Family.

    Why the need for so much drama?

    --
    It could be worse, it could be Monday.
    1. Re:Yea, Paypal Sucks, but this is a bit dramatic. by the_humeister · · Score: 2, Insightful
      Why the need for so much drama?


      Why, because then no here will read it! Who wants to read about a story regarding Paypal if it doesn't shed Paypal in a bad light?
    2. Re:Yea, Paypal Sucks, but this is a bit dramatic. by sexyrexy · · Score: 4, Insightful

      Because it just takes a few stories like that to get picked up by major news orgs or large aggregators like Slashdot to twist PayPal's arm into rectifying the situation quickly.

      --

      Rex is 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    3. Re:Yea, Paypal Sucks, but this is a bit dramatic. by SensitiveMale · · Score: 2, Insightful

      Why the need for so much drama?

      Ad revenues?

    4. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Anonymous Coward · · Score: 1, Interesting

      Maybe Paypal should insert a transactional check. If account = Nonprofit and Approved = Not and Balance owed > $100 then flag a warning and have a rep check it out. Either that, or just have non profit accounts frozen *until* proof of non-profit-ness has been established.

    5. Re:Yea, Paypal Sucks, but this is a bit dramatic. by susano_otter · · Score: 4, Insightful

      On the other hand, there's nothing like a media frenzy to prompt a company to appease the masses rather than taking the time do get it right.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    6. Re:Yea, Paypal Sucks, but this is a bit dramatic. by tgatliff · · Score: 0, Redundant

      No.. I would say that this is just a very unfortunate response by an low level entry clerk. I can promise you that ebay/paypal did not want this outcome. Ebay and Paypal as a company is made of of people who care very much about not only their customers, but definitely the people in the military who serve this country.

      People many times forget that systems are built to serve us, not us to serve them. For low level entry clerks, many times this fact is forgotten.

      This issue could have been easily resolved by continuely asking to speak to higher level people. Policies are put in place for good reasons, but exceptions are always made. In short, no system is perfect.

      Please stop trashing the Paypal name, and instead start to talk up the chain of command. I can assure you will find a number of people who will bend over backwards for you, and especially for any family of a fallen soldier.

    7. Re:Yea, Paypal Sucks, but this is a bit dramatic. by elyk · · Score: 1

      And I'm counting down the minutes until they "fix the error" and release the funds with an apology.

      --
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      Free Online Backup
    8. Re:Yea, Paypal Sucks, but this is a bit dramatic. by needacoolnickname · · Score: 1

      Shouldn't they do that once balance > $0.00?

      Most non-profits have to prove they are before they can get that status, not afterward or once money is to be given to them.

    9. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Korin43 · · Score: 5, Insightful

      No it's not that. Paypal sucking isn't news. It has to be "Paypal hates soldiers and America!" to get to the front page by now ;)

    10. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Jerry+Beasters · · Score: 1

      You're comment might be true if it were not for the fact that Paypal has done the same thing so many times it's getting ridiculous.

    11. Re:Yea, Paypal Sucks, but this is a bit dramatic. by coolgeek · · Score: 1

      You're funny. If PayPal should do anything, it should be to admit some data entry drone made a mistake and take actions to correct it. Their "180 day" policy does nothing to ensure compliance, it only nets them 6 months of interest.

      --

      cat /dev/null >sig
    12. Re:Yea, Paypal Sucks, but this is a bit dramatic. by blackicye · · Score: 1

      Please stop trashing the Paypal name, and instead start to talk up the chain of command. I can assure you will find a number of people who will bend over backwards for you, and especially for any family of a fallen soldier.

      It shouldn't take a fallen soldier to get decent service from Paypal.

      Their name as far as I'm concerned is already trashed, it was even before ebay acquired them.

      Their service and the entire premise on which payapl and their policies are built is
      calculatedly evil and only to their own best benefits.

      I cannot imagine why anyone who isn't affiliated with them would put forth such a strong defense for
      paypal, even someone who hasn't had to deal with their general incompetence and evilness first-hand.

    13. Re:Yea, Paypal Sucks, but this is a bit dramatic. by MetalPhalanx · · Score: 1

      Why not, I remember when a world of warcraft patch caused more problems than usual. Many people went to the better business bureau and complained. Then Blizzard cleaned up their act. If it worked there, it might work here. Paypal has definitely caused my family some annoyance over the christmas holidays.

    14. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Anonymous Coward · · Score: 0

      Why the need to hold the money for months (3 or 6)? Even the Department of Motor Vehicles moves faster than that (usually).

    15. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Stephen+Samuel · · Score: 1
      Perhaps getting it right and appeasing the masses are the same thing, in this case.
      ... there's nothing like a media frenzy to prompt a company to appease the masses rather than taking the time do get it right.
      I'm not a friend of Bush's war, but I'm also not a friend of dicking around the people who went out and volunteered to fight in our place.

      If I've got a problem with the war, I take it up with bush.
      If I got a problem with the strategies they're using in this war, I'll take it up with bush and fume at the High-ranking officers.

      I'm only going to take it up with individual soldiers if I find out that they, personaly did something that they should have known better than to do. Even then, I'll still take it up with higher ranking officers if it seems like they turned a blind eye or even encouraged the behavior (eg: abu graib).

      --
      Free Software: Like love, it grows best when given away.
    16. Re:Yea, Paypal Sucks, but this is a bit dramatic. by susano_otter · · Score: 4, Insightful

      Apology for what? The guy claimed to be a non-profit, but couldn't provide any of the paperwork. It's not like Paypal is supposed to sit through a money-laundering investigation from the IRS, just because one of their customers has good intentions but piss-poor business processes.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    17. Re:Yea, Paypal Sucks, but this is a bit dramatic. by susano_otter · · Score: 1

      Obviously, such things must be judged on a case by case basis. Sometimes media pressure brings about good results. Sometimes, it doesn't. Which is it in this case? How do we benefit from rushing ahead on the principle that "if it worked there, it might work here", as opposed to studying the case more carefully before buying into the media frenzy?

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    18. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Dravik · · Score: 5, Informative

      What I got out of the article is that the guy never claimed to be a non-profit. Paypal classified his account as a non-profit account. So what I got is Paypal screwed up by giving it the wrong classification and is now using their internal SOP's to hold onto the money for an extra 6 months.

      --
      The purpose of language is communication, If the idea is clear the grammar ain't important
    19. Re:Yea, Paypal Sucks, but this is a bit dramatic. by susano_otter · · Score: 0, Redundant

      None of which has anything to do with a guy who claims to be a non-profit, can't provide the paperwork, and then expects his financial institution to launder his money without raising an eyebrow. It's not Paypal's responsibility to get into a world of shit with the federal government instead of doing their due diligence, regardless of the customer's good intentions.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    20. Re:Yea, Paypal Sucks, but this is a bit dramatic. by StrongAxe · · Score: 1

      I'm not convinced that it was Paypal's mistake to begin with.

      From TFA, it was Paypal who set up the account as a charitable account, even though they were not asked to do so. This makes it their fault to begin with.

      they are holding the funds until mid April, probably due to somebody screwing up

      Why do they need to hold it for 6 months, especially when they screwed up? Simple - this seems to be standard operating procedure in many dispute cases. It lets them milk the funds for 6 months of free interest while their customers twist in the wind with no recourse.

    21. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Lehk228 · · Score: 1

      we should all tag every paypal related article with 'dieinafire'

      --
      Snowden and Manning are heroes.
    22. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Anonymous Coward · · Score: 2, Insightful

      Totally clear; your're so right. Everybody should have the right to grab someone else's money for 180 days. In fact, I suggest you pay all your earnings (for the last year and the next coming months) into my account; I'll give you them back after 180 days. Don't forget about the 30% administration fee though.

      This is clearly a verifiable story. Paypal could reasonably hold them for "up to 180 days whilst we verify who this is" but if they do that they need to provide a way for people to do the verification. They also need to pass the money on once sufficient information to verify the story has been passed on. Anything less is fraud, no matter what has been put in their agreement. Particularly, immediately after someone dies in your family, that's the time when you normally need money: funeral, will hasn't been sorted out; bank accounts with the name of the person may be frozen (often banks try to help with this as much as they legally can, though) need to bring the body home (probably not a problem in this case?) need for family members to travel etc.

      This is beyond basic paypal fraud to something really sick.

    23. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Anonymous Coward · · Score: 0

      I think you're confusing correlation with causation there. The driving motivation for the improvement was the problems with the previous patch, not the rating from the BBB which has historically been terrible anyway due to floods of complaints from banned Diablo 2 hackers.

    24. Re:Yea, Paypal Sucks, but this is a bit dramatic. by refitman · · Score: 1

      FTFA

      ...they set up the initial Paypal account as a "charitable organization" account. (We do not know why they did this. We did not ask them to.)

      Know what you're talking about before you start ranting!

      --
      First God made idiots. That was for practice. Then He made Jack Thompson.
    25. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Daniel+Phillips · · Score: 1

      I'm not convinced that it was Paypal's mistake to begin with.

      I find the story completely credible, since I have personally experienced being treated exactly like this by Pay Pal, with Pay Pal not having a shred of a reason for doing it, nor any explanation, apology, reparation or attempt at problem resolution. And of course, no repayment of interest earned by Pay Pal while holding my hard earned money for months. It feels like a racket to me.

      Yes, this is my real name.

      --
      Have you got your LWN subscription yet?
    26. Re:Yea, Paypal Sucks, but this is a bit dramatic. by badfish99 · · Score: 1

      If there's an investigation needed, why would Paypal guarantee to release the money after 180 days? An investigation might take much longer than that, or be much quicker. And at the end of the investigation, it might become clear that the money is laundered (or whatever) and should not be released at all.

      The only reason that I can think of for the fixed 180 day term is that Paypal has got a list of "standard excuses" for holding on to other people's money for a fixed period of time, so that it can bank it and earn interest for itself.

    27. Re:Yea, Paypal Sucks, but this is a bit dramatic. by LizardKing · · Score: 1

      That isn't quite true, they are holding the funds until mid April

      A policy that PayPal are very happy to enforce to the letter, as it means they can put the money on account for a guaranteed 180 days and make a tidy sum in interest.

    28. Re:Yea, Paypal Sucks, but this is a bit dramatic. by ultranova · · Score: 1

      If PayPal should do anything, it should be to admit some data entry drone made a mistake and take actions to correct it. Their "180 day" policy does nothing to ensure compliance, it only nets them 6 months of interest.

      In other words, that's exactly what they should do. After all, as people often point out here in Slashdot, a company only has responsibility to maximize shareholder value - which usually means maximizing profits. And if evil things like this maximize it, so be it.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    29. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Livius · · Score: 1

      As much as I sincerely believe it's never really an 'accident' when a big corporation 'just happens' to end up someone else's holding money, I'm not sympathetic to people who tried to collect charity-like donations on the cheap. And 6 months of interest is very cheap if it meant they didn't end up incorporating a real charity or a proper donation bank account. (I hope they're not doing this guy's taxes by themselves...)

    30. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Snowspinner · · Score: 1

      Since PayPal accounts tend to be the sorts of things you create online, through an automated process, I have trouble imagining that PayPal just decided to classify him as non-profit without him giving some information that led them to this conclusion.

    31. Re:Yea, Paypal Sucks, but this is a bit dramatic. by gbjbaanb · · Score: 3, Insightful

      and considering he now has a "its a charity, honest, just pay the monies into my personal bank account, it'll be ok, I'll pay the money on, no really" paypal account, I think its quite reasonable to hold onto the money for a while to see if people complain, or to check its validity.

      Most (ie all) payment processors hold onto your money anyway, they have a rolling period before releasing your cash in case of chargebacks and the like. Paypal is very good in this regard, just try getting yourself a real merchant account, and tell them its a charity. Expect many many hoops to jump through.

    32. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Anonymous Coward · · Score: 0

      I thought all paypal account creation was done online in an automated way. So, are you *sure* it was paypal who mis-categorised the guys' account as a charity, or did he click the 'its a charity' box when he applied?

    33. Re:Yea, Paypal Sucks, but this is a bit dramatic. by gbjbaanb · · Score: 1

      I think the interest is peanuts compared to the charges they apply normally. Its not an 'evil' thing to do, you should look at terms for any merchant account, they all have rolling periods before they rleease your money.

    34. Re:Yea, Paypal Sucks, but this is a bit dramatic. by teflaime · · Score: 1

      And may everyone who even just enjoys using paypal burn in the same as Milton Friedman.

    35. Re:Yea, Paypal Sucks, but this is a bit dramatic. by otis+wildflower · · Score: 1

      Or maybe Google passed OSTG a couple bucks under the table? /tinfoil

    36. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Anonymous Coward · · Score: 0

      Pawnshops routinely hold sold or unredeemed items for 30-90 days to give them time to show up on police reports. They have no other way of knowing that the ring you sell them is really your grandmother's. I suspect Paypal is just allowing enough time for people to reclaim the money who might have thought they were making a donation to a non-profit.

    37. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Tony+Hoyle · · Score: 1

      Why not, I remember when a world of warcraft patch caused more problems than usual. Many people went to the better business bureau and complained. Then Blizzard cleaned up their act. If it worked there, it might work here. Paypal has definitely caused my family some annoyance over the christmas holidays.

      They cleaned up their act? Since when?

      2.0.1 - brought the servers down so that in the lead up to christmas some of them were going down several times a day, making play of long instances impossible. Insane lag spikes that kept up right until 2.0.3.
      2.0.3 - released before it was ready as it's needed for TBC (gotta keep marketing happy). Causes game to be unplayable for users of intel graphics cards and ramdom bluescreens. Many graphic glitches. Items went missing during the upgrade. Oh, and the servers are still dropping out randomly.

      I've played other MMORPGs and never had nearly the issues Blizzard have for *every single patch* - simply because they don't test properly.

    38. Re:Yea, Paypal Sucks, but this is a bit dramatic. by Nekhlyudov · · Score: 1

      180 days is the maximum period in which a chargeback may occur. PayPal reasonably concludes that if none of your customers has tried to take the money back in that time period than it should be safe to forward those funds to you.

    39. Re:Yea, Paypal Sucks, but this is a bit dramatic. by xappax · · Score: 3, Insightful

      Perhaps a more factually accurate title would be Paypal sees enforcing their bureaucratic - and in this case illogical - corporate policies as a higher priority than allowing a legitimate charity access to its own money.

      To me, even this fairly factual description is still pretty angering. I think that hyperbole often cripples the arguments of people who have truly good points, because everyone just thinks "Oh, they're just exaggerating!". In this case, the actual situation is fucked up enough that there's no need to inflate it with unsupportable claims.

      Say it plain, and let the Slashdot trolls take care of the hyperbole :)

    40. Re:Yea, Paypal Sucks, but this is a bit dramatic. by susano_otter · · Score: 1

      Doesn't change much, as far as I can tell. Makes it easier to figure out where to put the blame, but probably doesn't mean that PayPal can simply pretend that they don't currently have the account listed as an undocumented nonprofit account, with all the hassle that involves. I mean, regardless of where the blame actually lies (and really, in this kind of "he said, she said" scenario, playing the blame game doesn't much interest me), PayPal probably can't fix the situation quickly and easily.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    41. Re:Yea, Paypal Sucks, but this is a bit dramatic. by EvilBudMan · · Score: 1

      --That isn't quite true, they are holding the funds until mid April, probably due to somebody screwing up. I'm not convinced that it was Paypal's mistake to begin with.--

      Probably not PayPal's fault but IRS regs at fault here. They think it's income since no non profit paperwork was done.

    42. Re:Yea, Paypal Sucks, but this is a bit dramatic. by stile99 · · Score: 1

      What I got out of the article is that the guy never claimed to be a non-profit. No, you didn't get that out of the article. You made the assumption yourself based on the very carefully chosen phrasing, which I quote.

      When we set up the fund, we attached it to a Paypal account, because we thought that would make it easier to contribute. Turns out, though -- as we learned through two more hours on the phone with these jerks yesterday -- that they set up the initial Paypal account as a "charitable organization" account. (We do not know why they did this. We did not ask them to.) I am quite certain the conversation went something like "Hey, I want to set up this account to get donations for blah blah blah...I'm not going to profit from it, all the money will go to this blah blah blah". Did he ask them to set up the account as a charitable organization account? No. Does this in and of itself indicate he never claimed to be a non-profit? No. Does the article at any time say he did or did not claim to be non-profit? No. Are there amazingly stringent laws governing such things? Yes. Could he have taken the time to handle this correctly himself rather than whine about someone else supposedly not taking the time to handle things correctly? Yes. Wow...we're way past three strikes here. Gonna have to call this one out.
    43. Re:Yea, Paypal Sucks, but this is a bit dramatic. by elyk · · Score: 1

      I'm not saying that they're actually at fault, just that they would "apologize for the inconvenience" in an attempt to smooth things and avoid the bad publicity

      --
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      Free Online Backup
    44. Re:Yea, Paypal Sucks, but this is a bit dramatic. by susano_otter · · Score: 1

      I would totally be in favor of an apology-for-show, except for the very real risk that the guy could then hire some lawyers and go to court and claim that the apology shows that PayPal is at fault. No few scraps of good PR are worth the legal costs of even hinting at an admission of guilt.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    45. Re:Yea, Paypal Sucks, but this is a bit dramatic. by tinkertim · · Score: 1

      >> Come on now, yea, there may have been a mistake made, but it has nothing to do with the money going to a Slain
      >> Soldiers' Family.

      >> Why the need for so much drama?

      If it weren't for drama , spin and hype .. those of us who enjoy studying the art of social engineering from the comfort and safety of our desk chairs would have little to do. Your question opens up the 'empathy' can of worms in a more interesting way than you intended, I think. Here's how (on the odd chance you may be curious)

      People reading this headline will have one of a few predictable reactions :

      1 - Anger (applies to both) that is triggered from taking the headline at face value amplified by :
                  * Relation to a previous experience with PayPal
                  * Relation to someone who died in the armed forces
                  * Relation to a disgust for irresponsible media

      2 - Remorse :
                  * No matter how you feel, you feel bad for the people who have the funds delayed
                  * You feel worse for a recent loss due to war time
                  * You feel bad that humans are headed in an appalling direction .. Or a combination of all of the above.

      Point being, we're easy to piss off and its even easier to make us feel bad for things we had nothing to do with in the first place.

      Of course, there are many more reasons and ways people could feel after reading the headline newsletter in their inbox, I just described two.

      This clearly demonstrates reasoning behind PayPal delaying the payment, as humans are so easily tricked into a sense of accountability. This is why special donation links and accounts are setup. PayPal wants to ensure that nobody is going to have a change of heart (in giving) prior to releasing the funds which is a fiscally responsible action on their part.

      Slashdot further compounded this bizarre empathy triangle with a 'from the why think if you have policy' dept.

      What is irresponsible is propagating an assumption that money you earn from the internet is your's the second you get notification that a funds transfer of some sort has been completed, and PayPal needs to own up to that a bit more than they do. If they're guilty of something, its fine print .. but what (major) company today is not?

      I , like many will just sit back and continue to read .. and enjoy all the free data /. so thoughtfully provides by example on how to hack a human being and continue to wonder about the possibility of empathy being a genetic fluke :)

  2. release the funds... (yet) by yagu · · Score: 4, Informative

    A more accurate summary should have indicated the money is frozen by policy for 180 days. So, paypal is not saying they won't release the money, they won't release it until April 13.

    It probably sucks for the people who raised this money, but it also sucks for paypal that too many people set up these kinds of things with intent to defraud.

    Hopefully with the noise raised and ruckus caused by sites such as slashdot, the resolution will become before April 13.

    FTA:

    Anyway, so, unless Paypal can see reason, we won't be able to send the legitimately raised money for a legitimate cause to Adam's family and the goods to Adam's platoon until April 13. We find this unacceptable.

    Hopefully Adam's family and platoon isn't so depleted to not be able to function until April 13. Hopefully if this is so, paypal will figure out a way to disburse earlier.

    Meantime, deepest regrets and best wishes to Adam's family for their loss.

    1. Re:release the funds... (yet) by Anonymous Coward · · Score: 0, Insightful

      In the meantime Paypal gets a nice fat interest on those funds.

      That is the reason they do that, NOT the fraud BS they tout.

    2. Re:release the funds... (yet) by mooingyak · · Score: 4, Interesting

      One thing that confuses me here is the 180 days and April 13th...

      180 days from today is July 9th.

      180 days before April 13th is October 15th.

      And (just for completeness) April 13th is 93 days from now.

      Is someone's math wrong at paypal? Or is this being reported months after the fact? Or what?

      --
      William of Ockham had no beard. The most likely explanation is that it was chewed off by squirrels every morning.
    3. Re:release the funds... (yet) by MindStalker · · Score: 1, Informative

      Um you do know that with a click of a button you can start getting 5% interest from paypal for your balances.. Right..

      You have to opt into their "stock" account which simply means that you accept additional risk that if paypal loses value, you may lose money as well. So far its paying out a constant 5% interest for the year I've had it.

    4. Re:release the funds... (yet) by UbuntuDupe · · Score: 2, Interesting

      Is the 5.03% per year their money market fund (Barclays International) pays "nice fat interest"?

    5. Re:release the funds... (yet) by nanojath · · Score: 1

      A more accurate summary should have indicated... blah blah blah...

      A more accurate summary wouldn't have angried up my blood enough!

      It may be a necessary policy (meet some kind of legal/tax obligation), it may be a practical policy (they need time to deal with all the database changes and paperwork). The lag seems exceptional and it might just be an asshole policy (you screwed up! Guess we'll collect interest on your money for a nice long time. Hey man, what can you do, we have "policies.")

      --

      It Is the Nature of Information to Transgress Artificial Boundaries

    6. Re:release the funds... (yet) by Dun+Malg · · Score: 0, Offtopic

      Is the 5.03% per year their money market fund (Barclays International) pays "nice fat interest"? Please restate the above question using English grammar. Thank you.
      --
      If a job's not worth doing, it's not worth doing right.
    7. Re:release the funds... (yet) by UbuntuDupe · · Score: 0, Redundant

      Is the 5.03% per year [that] their "money market fund" pays [what you mean by] "nice fat interest"?

      Better?

    8. Re:release the funds... (yet) by EricTheGreen · · Score: 4, Informative

      In the meantime Paypal gets a nice fat interest on those funds.


      Mod parent down--this is not accurate, let alone insightful. PayPal is not a registered financial institution (bank, savings/loan, credit union or any similar) and therefore unable to collect "float" interest on deposited monies.

      This works two ways of course--as they are not a bank, the FDIC has less regulatory power over their daily operations than over more traditional financial institutions, hence reduced reporting requirements, transparency, sanction ability, etc. They do work with banks but are not a primary deposit institution themselves.

      They've certainly got a well and truly lousy track record when it comes to funds release and management--but investment float isn't one of the drivers of this. Were it, there'd be a half-dozen regulatory institutions over them very quickly.

      (And yes, I do speak from experience in the financial services industry, before the flamers start in...)

    9. Re:release the funds... (yet) by neonsam · · Score: 1

      ???

      If someone pays my business $, and I don't have to spend that $ for 180 days, then I invest that money and make more $ off of the interest. I understand PayPal isn't a bank (oh boy do I realize it), but I really don't think they just sit on the cash that they have without getting interest. The real benefit to PayPal not being a bank is they can do just about anything they want with other people's money and not have the banking regulations apply.

    10. Re:release the funds... (yet) by faraway · · Score: 2, Informative

      http://www.deadspin.com/sports/adam-knox-fund/intr oducing-the-adam-knox-fund-205453.php is the original story dated 10/05/2006. Suppose they tried to move the money from the PayPal account to the bank account on 10/15/2006. PayPal suspends account. That does make me question something tho.. why did it take them so long for their follow up article, http://www.deadspin.com/sports/adam-knox-fund/payp al-doesnt-want-slain-soldiers-families-to-receive- aid-227699.php 01/10/2007)

    11. Re:release the funds... (yet) by EricTheGreen · · Score: 4, Informative

      Grossly simplified explanation: deposits made to PayPal accounts are considered neither revenues nor corporate controlled assets, from a cash accounting perspective, and because of that cannot be used to fund investments that will return revenue to PayPal. Registered financial institutions can make such investments, at the cost of considerable government nosiness into their affairs and a much more constrained operating environment.

      In the typical case PayPal is not being paid per se when monies are transmitted to it. Rather, it's acting as a very limited management agent--it has no asset claim on those monies. It does, as we all painfully know, have considerable transfer and refund control on your deposits, per their terms of service. But they can't treat them as controlled assets--it's not their money to directly profit from.

      Even though not regulated as a bank, their investment cash flows are subject to the same statutory control as anyone else's. About the best they could do would be to offer to invest it for you, return profits to you, then collect a "management" commission on the invested funds. In truth, however, that gets them perilously close to bank-dom and the associated governmental oversight, which they pretty clearly want to avoid.

    12. Re:release the funds... (yet) by mortonda · · Score: 1
      PayPal is not a registered financial institution (bank, savings/loan, credit union or any similar) and therefore unable to collect "float" interest on deposited monies.


      Then how the heck do they make money off the whole thing? It's that float time that they make money from.
    13. Re:release the funds... (yet) by EricTheGreen · · Score: 2, Informative

      Their revenues are primarily service-fee based. You're paying someone with that money you're transferring, right? That someone (usually a merchant or fulfillment service of some sort) is going to have to pay them (PayPal) to facilitate the transfer of money from you the customer to that someone. Probably a percentage of transaction--I'm not intimately acquainted with their fee structure. Maybe some lurker with practical experience dealing with them can comment more specifically.

      Their "genius", if you can call it that, is in presenting a merchant-bank-like deposit and transfer service, without having to deal with most of the regulatory hassles associated with a traditional merchant banking service.

      There are other esoteric streams in their model, I'm sure, but the "fee for service" charged to merchants provides the overwhelming lion's share of their revenue.

    14. Re:release the funds... (yet) by Samadhi69 · · Score: 1

      Hopefully Adam's family and platoon isn't so depleted to not be able to function until April 13. It's been about 10 years since I was in the military, but at that time if you died while on active duty, your next of kin (or whomever you designate) would get at least 200k. And there were a lot of ancillary benefits and services that amount to at least 100k. The 200k is primarily from life insurance (it only cost $9/month then, it can't be much more now...and if I was in Iraq...) and while I can't attest to how swiftly that is paid, the services are available immediately.

      As long as they *know* about the services they should be all right until Paypal and/or the insurance kicks in. I fervently hope that some person in the military has the job of informing family members and next of kin of their benefits.
    15. Re:release the funds... (yet) by aerthling · · Score: 1

      Thanks! Now I can read it - it was just gibberish before. I though you must have been pounding on the keyboard or something.

    16. Re:release the funds... (yet) by Anonymous Coward · · Score: 0

      It's not a stock fund - it's a money market fund. Big difference (a money market fund has almost no risk and has steady and predictible returns).

    17. Re:release the funds... (yet) by unitron · · Score: 1

      PayPal is not a registered financial institution (bank, savings/loan, credit union or any similar) and therefore unable to collect "float" interest on deposited monies.

      Unfortunately that was their original business plan and they didn't find out that they couldn't do it that way until they were already up and running and so they suddenly found themselves scrambling to figure out how to survive and it's been a cluster**** ever since.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    18. Re:release the funds... (yet) by teknopagan · · Score: 2

      Just a shot in the dark here, but perhaps the account was initially set up on October 15th, and Paypal by 'policy' holds all funds in non-profit/charity accounts for 180 days from the time of account creation.

      --
      The Russian Mafia will mod you down just to see if the Moderate button works.
    19. Re:release the funds... (yet) by Anonymous Coward · · Score: 0
      From a standard volume business paypal account:

      $0.00 USD-$3,000.00 USD 2.9% + $0.30 USD
      $3,000.01 USD-$10,000.00 USD 2.5% + $0.30 USD
      $10,000.01 USD-$100,000.00 USD 2.2% + $0.30 USD
      > $100,000.00 USD 1.9% + $0.30 USD

      (Left column us how much business you do a month, right column is the rate structure)

      These fees apply not only to credt/debit card transactions, but also transactions where people pay with funds pulled from their checking account. That's where Paypal's margin is huge. They take almost 3% but for an ACH debit from a checking account, it only costs them about 15 cents (give or take a couple of cents).

    20. Re:release the funds... (yet) by Anonymous Coward · · Score: 0

      I'm assuming I'm completly wrong.

      But if I as a person (I am not a bank) were to accept $ from person A to give to person B after a period of time I have to put that money somewhere. I would put it in my bank account. Now while that money is in my bank account I am earning interest on it. Is this not what paypal does?

    21. Re:release the funds... (yet) by Anonymous Coward · · Score: 0

      Mod parent down--this is not accurate, let alone insightful. PayPal is not a registered financial institution (bank, savings/loan, credit union or any similar) and therefore unable to collect "float" interest on deposited monies.

      Yes, the parent was accurate, PayPal can do whatever they like with the money. This is true in the UK at least, where I work on software for companies that allows them to invest cash that temporarily surplus (they often use it to fund other institutions Repo operations for a small fee).

    22. Re:release the funds... (yet) by Anonymous Coward · · Score: 0

      Maybe you're just a fucking moron who can't infer a little bit of missing text?

    23. Re:release the funds... (yet) by jrumney · · Score: 1

      I would assume that Paypal would have to put the money into some form of trust, to protect it from being considered as part of their assets in the event of bankruptcy, takeover or similar event. While Paypal is not regulated as a bank, it does have to comply with some regulations, which you as an individual transferring occasional money between friends don't have to worry about.

    24. Re:release the funds... (yet) by pla · · Score: 3, Insightful

      It probably sucks for the people who raised this money, but it also sucks for paypal that too many people set up these kinds of things with intent to defraud.

      A problem, I think we all agree, but not PayPal's place to fix it.

      PayPal doesn't handle the taxation aspects of charity. They don't guarantee legitimacy. They balk at giving the very refunds they claim they've held the money to cover.

      So what exactly does "charity" status mean, other than a flag on an account that effectively translates into "Thanks for the 180 day interest-free loan" (or "less than going MM rate" if they used a PayPal MM account)?

      Nice try, but PayPal should not have done this. I know their terms give them basically the right to tell you to take a hike and keep your money for any reason, but this will hurt them. Their long history of ripping people off traditionally hasn't received enough press to harm them. Ripping off a charity for a dead soldier's family? This could (and hopefully will) make the cover of the NYT (on a slow news day), and dozens of other major newspapers.

      Time for PayPal to go under. They've played games long enough.

    25. Re:release the funds... (yet) by jrumney · · Score: 1

      In the UK, Paypal is registered as a financial institution since FSA changed the rules a few years ago to bring Paypal and similar institutions under its control, so the situation is probably different here than in the US.

    26. Re:release the funds... (yet) by Anonymous Coward · · Score: 0

      Maybe, but I think it's more to do with someone having a broken sarcasm detector.

    27. Re:release the funds... (yet) by mortonda · · Score: 1

      No, not always, and I don't think they started out with credit card capability. If someone else has paypal tied directly to their bank, as do I, they can transfer money to me with absolutely zero charges. I get exactly what they transfer to me. Neither one of us get charged.

      Actually, since they make two small deposits to test/activate your account, I'm slightly ahead.

      Yes, on my other business account that accepts credit cards, they charge a fee per transaction.

    28. Re:release the funds... (yet) by just_another_sean · · Score: 1

      Is someone's math wrong at paypal?

      That's unpossible!

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
    29. Re:release the funds... (yet) by Bloke+down+the+pub · · Score: 1
      PayPal is not a registered financial institution (bank, savings/loan, credit union or any similar) and therefore unable to collect "float" interest on deposited monies.
      This is just factually wrong. Any business that knows it has cash lying around surplus to immediate needs is perfectly at liberty to deposit it where it will get the best return. It's usually referred to as corporate treasury or cash management. Any accounting or ERP system worthy of the name will have a capability for it.
      --
      It's true I tell you, feller at work's next door neighbour read it in the paper.
    30. Re:release the funds... (yet) by MindStalker · · Score: 1

      Sorry thanks, I couldn't remember what it was and a quick look at my paypal didn't reveal the name anymore...

    31. Re:release the funds... (yet) by j_snare · · Score: 1

      Suppose that they didn't write the article as a knee-jerk response, but actually tried investigating, getting help from Paypal, and actually tried other options first, hoping that Paypal would give in without all the extra hassle?

      Or another possibility could be that they were originally going to be fine waiting it out, but as the winter is traditionally expensive season, found out they couldn't?

      I vote for a combination.

    32. Re:release the funds... (yet) by EricTheGreen · · Score: 2, Interesting
      Per an earlier comment, the hurdle is not operational--they can do whatever investment they want with their cash. The hurdle is regulatory--those deposits made available are not considered their assets to control, or to use for investments benefitting their own operations.

      Don't believe me? Here's the appropriate language from their terms of service:


      2.1 Agency Relationship. PayPal acts as a facilitator to help you accept payments from and make payments to third parties. We act as your agent based upon your direction and your requests to use our Services that require us to perform tasks on your behalf. PayPal will at all times hold your funds separate from its corporate funds, will not use your funds for its operating expenses or any other corporate purposes, and will not voluntarily make funds available to its creditors in the event of bankruptcy or for any other purpose. You acknowledge that (i) PayPal is not a bank and the Service is a payment processing service rather than a banking service, and (ii) PayPal is not acting as a trustee, fiduciary or escrow with respect to your funds, but is acting only as an agent and custodian.


      Note the specific disclaimer of a fiduciary relationship with you. Upstream of that, note the separation of funds from their corporate cash flows. Specific enough?

    33. Re:release the funds... (yet) by LunaticTippy · · Score: 1

      It isn't a stock account, it is a money market account. It pays around 5% which is typical of a money market account. It has nothing to do with paypal stock. A money market account will generally be invested in T-bills and commercial debt. It is possible to lose money investing like this, but it is considered to be very low risk.

      --
      Man, you really need that seminar!
    34. Re:release the funds... (yet) by stile99 · · Score: 1

      Ripping off a charity for a dead soldier's family? What charity would that be? I'm not even asking for proof that it even IS a charity, just give me the name.

      Look kids...if you want to say PayPal is a bunch of boner-biting bastards, I'm right there with you. But do try to at least get the facts lined up first.
    35. Re:release the funds... (yet) by Anonymous+McCartneyf · · Score: 1

      According to the second fine blog, they did try to work it out with Paypal. Obviously, they failed horribly.
      On the other hand, if the founders of the Adam Knox fund were going to spend the money on anything other than the cause that they said they were going to spend the money on, just because of a personal fund shortage, then PayPal should refund all those who donated to that fund right now!

      --
      There is a fine line between recklessness and courage... -- Paul McCartney
    36. Re:release the funds... (yet) by garwain · · Score: 1

      Just because they are not activly investing the money doesn't mean there is no interest being generated. With the funds they deal with, even the fraction of a percent interest that a standard bank account would generate, there must be some significant interest being generated. Or are you thinking because they are not a back, the money that is sent to them is held in a big mattress until someone pulls it out? I also wouldn't be surprised if they have formulas to predict how much money is transferred around on a daily basis, add some insain buffer to make sure they don't get too low, and put the rest of the funds into sort/medium term GICs or t-bills, or similar guaranteed investiments.

  3. lily tomlin predicted this one... by User+956 · · Score: 3, Funny

    They took the donations through a PayPal account. Turns out now, however, PayPal will not release the money due to the way the account was set up on their end.

    "Paypal: We don't care. We don't have to."

    --
    The theory of relativity doesn't work right in Arkansas.
    1. Re:lily tomlin predicted this one... by Zonk+(troll) · · Score: 5, Insightful

      If PayPal wants to continue pretending to be a bank, they should be regulated like one.

      --
      "The Federal Reserve is a fraudulent system."--Lew Rockwell
      End The FED. -
    2. Re:lily tomlin predicted this one... by PhoenixAtlantios · · Score: 1

      Depends on where they get regulated, banks in Australia aren't exactly saints despite the regulations we have here; there's been several stories floating around of banks (like the National Australia Bank) defrauding people of 1 million or more dollars and getting away with it, completely screwing over their lives. I'm not saying it happens frequently, but there's obviously loopholes in the law everywhere, so there is no reason to think that regulating Paypal would cause them to become nicer at all when handling the affairs of their clients.

      I'm unsure of the laws in the United States for banks but I would imagine they wouldn't stop this from happening, especially as it's one of the better defences Paypal has against theft/fraud. If they needed the money so quickly, they should have taken the time to read the fine print when signing up.

    3. Re:lily tomlin predicted this one... by the_humeister · · Score: 1

      That's ok, since they're only pretending, the government regulations are also pretend!

    4. Re:lily tomlin predicted this one... by clickclickdrone · · Score: 1

      >If PayPal wants to continue pretending to be a bank, they should be regulated like one.
      They are in some other territories - UK for one.

      --
      I want a list of atrocities done in your name - Recoil
    5. Re:lily tomlin predicted this one... by DerekLyons · · Score: 2, Insightful
      If PayPal wants to continue pretending to be a bank, they should be regulated like one.

      Which won't change as much you might think - banks can, and do, freeze funds, refuse transations, etc... etc... on a regular basis.
       
      A few years back we had a virtually identical case locally. A local families house was burnt out - and a helpful neighbor collected cash and checks (made out to the neighbor) to help them out. Said neighbor took a sackful of checks and cash down to the bank and deposited it - two days later when the family showed up with a large check from from the helpful neighbor, the bank refused to honor it and froze the account. (As several posters have pointed out this behavior often points to fraud, or scams, or money laundering - all of which a bank is required by law to make notice of, and take steps to prevent.) In the end the only difference between the two cases is that the local one was sorted out in a matter of a few days.
  4. I suspect..... by ezratrumpet · · Score: 4, Funny

    I suspect that PayPal will release the funds within 24 hours of the /. report.

    No one wants that kind of bad PR.

    1. Re:I suspect..... by Grogs · · Score: 1

      True, the report probably exagerates too. I doubt they're going to just keep the money.

  5. Thanks, Slashdot! Worst Paypal scam yet! by QueePWNzor · · Score: 0

    But this time, it's the real PayPal. I never trusted them, but this? The circumstance is already something that should have flexability, but they are just making fools of themselves either way. I've never set up a PayPal account, and I don't think I ever will. Thanks again, you caught these losers.

  6. Seems innocent enough. by traindirector · · Score: 4, Insightful

    While I hate large corporations ripping people off as much as the next guy, I don't think this says anything that bad about PayPal. This is my guess at what happened:

    1. Deadspin starts PayPal account. Despite their claims to the contrary, they set it up as a non-profit, not informed or not paying attention to the fact that documentation of being a non-profit organization is required.
    2. Much money is deposited into the account. Paypal likely doesn't take as big a cut because the fund is marked as a non-profit organization.
    3. They try to withdraw the money. Yes, it's for a noble cause, etc., but an organization like PayPal with such strict rules because of their sheer volume of transactions can't make exceptions (often) unless the issue rises above the first few rungs of the company. Plus, it probably goes beyond PayPal to federal regulations in dealing with non-profits.
    4. The fund starters make a big deal about it, pay whatever additional fees they would have had to pay otherwise (or maybe PayPal lets them off the hook to show how good a company they are), and all is again in balance.

    So it doesn't seem the company is trying to rip anybody off or laugh over the graves of the dead. In this case.

    1. Re:Seems innocent enough. by Anonymous Coward · · Score: 5, Funny

      So it doesn't seem the company is trying to rip anybody off or laugh over the graves of the dead.

      It seems like you've never used Paypal before.

    2. Re:Seems innocent enough. by Dolohov · · Score: 4, Insightful

      I suspect that part one went along the lines of,

      PayPal Contact: "It sounds like these are charitable donations. Is this non-profit?"
      Deadspin: "We're not making a profit off this, no."

      Each party walks away thinking something different. Hijinks ensue.

      This is why I'm convinced that corporations ought to be obliged to record all phone conversations with their customers, and produce them on request.

    3. Re:Seems innocent enough. by Dun+Malg · · Score: 3, Insightful

      I suspect that part one went along the lines of,

      PayPal Contact: "It sounds like these are charitable donations. Is this non-profit?"
      Deadspin: "We're not making a profit off this, no."

      Each party walks away thinking something different. Hijinks ensue.

      This is why I'm convinced that corporations ought to be obliged to record all phone conversations with their customers, and produce them on request. Are you kidding? That'a a nice imagination you've got! You think there's a mechanism for actually talking with a person at PayPal to set up an account? PayPal doesn't have a phone number! Well, they do, but it's near impossible to find and the only time it's answered is between 6 and 7am Tuesdays, by the janitor. Everything is online. Deadspin filled out a webform to open their account, just like everyone else.
      --
      If a job's not worth doing, it's not worth doing right.
    4. Re:Seems innocent enough. by Dolohov · · Score: 2, Informative

      The article sounded like they had been talking on the phone extensively, though probably only after problems arose. I can't speak to how useful or reliable it is, but I found this pretty easily:

      PayPal Customer Service Agents are available to help you during the following times:

      4:00 AM PST to 10:00 PM PST Monday through Friday
      6:00 AM PST to 8:00 PM PST on Saturday and Sunday

      Call us at: 1-402-935-2050 (a U.S. telephone number)


      This is the first non-toll-free customer service line I've seen in a very long time -- definitely a slap in the face to customers who need assistance.

  7. Perhaps similar to the Somethingawful Katrina fund by 6350' · · Score: 5, Interesting

    SomethingAwful.com ran into a similar problem when they set up a paypal donation fund, to collect money for the Hurricane Katrina relief efforts. They intended to give the money to the Red Cross.

    After more than $20,000 had been donated in a day, PayPal froze the account. PayPal insisted that they would be unable to donate the money that had accumulted before the freeze to the Red Cross, tho bizarely said they could donate it to the United Way. After finding that the United Way had a reputation for inefficiency, SA finally just threw their hands up in disgust and told PayPall to refund the money to the donaters.

    Wikipedia has a brief writeup of the issue in their SA article, at http://en.wikipedia.org/wiki/Somethingawful

  8. PAYPAL STEALS money for 180 for INTEREST!!!!!! by Anonymous Coward · · Score: 0

    Think about it - they are going to give up the money - but they must hold it for 180 days FOR WHAT FREAKING SECURITY (etc.) PURPOSE?????????

    The ONLY reason for them to keep the money is to earn interest.

    ANOTHER reason why Paypal should be considered a bank, and I'd like to see state and/or national legislation to due so. (Then I'll get back ALLL that money they owe me....)

    THIEVES!!!!!!!!!!!!!

    1. Re:PAYPAL STEALS money for 180 for INTEREST!!!!!! by Anonymous Coward · · Score: 2, Informative

      Unfortunately, THIEVES!!!!!11! are exactly the reason why PayPal has to maintain policies like this if they want to remain in business. There is an entire cottage industry, stretching from Bucharest to Lagos, that's devoted to figuring out new, innovative ways to rip off PayPal and its users.

      If you are going to start a legitimate charity drive, you need to follow the prescribed procedures, or you WILL encounter hassles like this one. If not from PayPal, then from the IRS.

  9. The reason why Paypal does this by Gnpatton · · Score: 5, Informative

    The reason why Paypal does this is because creating a charity account without being able to provide documents proving your charity status is suspect. It's a red flag. Another red flag is having a new account suddenly receive a massive amount of funds from many individuals.

    To make things clear, the types of accounts that is:
    A) New accounts
    B) Unable to provide documents
    C) Receiving many funds from many separate individuals

    If you can't guess already.... accounts created by phishing scams!

    The fact that this person is not a phishing scam is a travesty on the part that they were suspended, but the FACT REMAINS that they have no possible means to prove their innocence.

    Yes I said prove their innocence. This is a company, not a trial. Likewise, they haven't been found guilty either. The reason for the 180 suspension is obvious:

    If the people who sent them money start to increasingly cancel their money payments, then, bingo, the account is a scam. If they don't after a given time, say... 180 days, then hey the account is legitimate.

    Paypal sucks, but not in this particular case.

    1. Re:The reason why Paypal does this by jt2377 · · Score: 1, Insightful

      also, paypal make shitload of money from the 180 days hold period gernerated interests.

    2. Re:The reason why Paypal does this by 644bd346996 · · Score: 4, Insightful

      It strikes me that they have already proven their innocence beyond the point that paypal has a right to know about. The fund in question was set up (possibly improperly) with an explicit, legitimate purpose that all donors can be expected to know about. That means that it is not phishing. Furthermore, there is no evidence that potential phishing is any part of the dispute. The only issue is that paypal is treating the account as belonging to an official, regulated charity, whereas the deadspin folks were doing an impromptu fundraiser.

    3. Re:The reason why Paypal does this by MindStalker · · Score: 1

      I repeat you can start earning 5% interest on your paypal balance by selecting the "stock" option. This does include some potential risk of loss though if paypal ever tanks, than again as its not FDIC insured everyone else does as well.

    4. Re:The reason why Paypal does this by steeviant · · Score: 4, Insightful

      The reason why Paypal does this is because creating a charity account without being able to provide documents proving your charity status is suspect. It's a red flag. Another red flag is having a new account suddenly receive a massive amount of funds from many individual.

      So why didn't they outline the fact that these things would be "red flags" when it comes to recovering money from them?

      Why would they let someone set up an account in that way when it is obviously going to create problems with the recovery of funds?

      Obviously, the account never should have been able to be set up as a charity without documentation identifying it as such if it's going to create these kinds of problems down the line. The problem is clearly of PayPal's own devising by allowing the account to be set up as such a trap in the first place.

      To make things clear, the types of accounts that is:
      A) New accounts
      B) Unable to provide documents
      C) Receiving many funds from many separate individuals

      If you can't guess already.... accounts created by phishing scams!


      Even if the person who set up the account requested the wrong type, PayPal should have either not set the account up in that way without the proper documentation, or outline the ramifications of not being able to produce said documentation when the money is withdrawn. I think it's obvious that they didn't do either of those things from the reaction of the site, and the "ho-hum should've known better" reaction of a lot of users here.

      These people can provide a lot of documentation, just cannot prove they are a charitable organization, because they aren't, never were, and never should have ended up with an account of that type, but because of PayPal's corporate policy of setting up interest-traps like this (they obviously want to trap as much money as possible by luring people into setting up PayPal accounts in such a way that they will enter a "suspended" state which they can then collect interest on) they are now unable to collect their funds.

      If PayPal were interested in helping people not be ripped off, they would demand all of the information required to draw down from a PayPal account at the establishment of the account, not when someone tries to withdraw their hard-earned (or hard-earned, then donated) cash from PayPal.

      Paypal sucks, but not in this particular case.

      This particular case highlights exactly why PayPal does suck. Because they encourage their staff to use legal technicalities to bar people from receiving money they have a legitimate right to, because it is more profitable and legally prudent to do so than not to.

      PayPal sucks because as a corporate citizen they are psychopath with a pathological money addiction.
      The same reason every other large corporation sucks. :)

    5. Re:The reason why Paypal does this by um...+Lucas · · Score: 2, Insightful

      A couple points... If they did set up the account as a non-profit/charity account, that's not paypal's fault for allowing that to happen.

      It takes simple paper work but a decent amount of time to become an established 501c(3) charitable organization. Often times a disaster or other circumstance will occur that necessitates setting up a non-profit to try to help raise the funds... These organizations want to raise money while the cause is still fresh in people minds, even if it means that they're not formally set up as such... So paypal let them set up the account on the expectation that this would occur.

      Also, if the account was indeed set up as a charitable organization, paypal, having found out that it wasn't actually a charitable organization, may need time to figure out (consult with lawyers, etc) whether or not they have to contact all the donors to inform them that their contribution weren't to a tax-deductible cause. I don't know about you, but if i donated to something expecting it to be a charitable contribution and found out afterwards that it wasn't, I'd be peeved at Paypal for having allowed that to happen. They simply want to make sure that no ones going to make a big stink or sue.

      I don't think that paypal just abritrarily froze this account, that wouldn't make a bit of sense. They've said they'll release the funds in 180 days, so i think that whoever set it up mistakenly or not thought that they should check the the "non-profit" checkbox.

      And his headaches aren't over. Once paypal does release the funds, he'll owe taxes, PERSONALLY, on the monies he received... Lets save that outrage for another slashdot article, though!

    6. Re:The reason why Paypal does this by Loconut1389 · · Score: 1

      Elsewhere in the article, someone mentioned that since paypal isn't a bank, they can't make interest on your money, since it's still your money- so the interest gathering you suggest is not a motive.

    7. Re:The reason why Paypal does this by Nekhlyudov · · Score: 1
      To make things clear, the types of accounts that is:
      A) New accounts
      B) Unable to provide documents
      C) Receiving many funds from many separate individuals


      Even if the person who set up the account requested the wrong type, PayPal should have either not set the account up in that way without the proper documentation, or outline the ramifications of not being able to produce said documentation when the money is withdrawn. I think it's obvious that they didn't do either of those things from the reaction of the site, and the "ho-hum should've known better" reaction of a lot of users here.

      I say this as a former PayPal employee, so here goes....

      1. The issue of lack of documentation would not have been an issue with setting up the account per se. PayPal will typically be very happy to let you do this and not be concerned about anything.

      2. Sudden amounts of high volume transactions in (i) new accounts or (ii) accounts that previously had insignificant transactions volumes are one of the most common patterns for actual attempted fraud. Any account that meets these criteria will immediately get flagged and the funds will be held, period. Part of this is related to making sure that PayPal doesn't lose money on the deal and part of this is in order to comply with anti money laundering laws. Asking for PayPal to tell you this up front would be like asking the police to tell you that if you run around with a gun and generally behave like you're going to shoot someone that they will arrest you.

      Now, once PayPal is given good cause to think that you might be up to something fishy, they will then ask you to demonstrate that you are not up to something fishy. This is where the documentation comes in. They are significantly less concerned on this point if you don't behave in a fashion that makes them feel like you're up to no good.

    8. Re:The reason why Paypal does this by porcupine8 · · Score: 1
      Unfortunately, PayPal is not big on "outlining the ramifications" of just about anything unless you go through and read their entire support site. My sister and I have both been burned by dishonest eBayers (a seller for me, a buyer for her). Both times, PayPal refused to get our money back due to rules that exist, but that you wouldn't find in the normal course of setting up and using an account unless you dug deep. In my case, it probably wasn't even in the terms of agreement I clicked through when I first set up the account, because I set up my account before they offered *any* buyer protection. Of course, when they started offering it they showed me lots of ads telling me it existed, so I expected to have it - but the limitations were well-hidden.

      Basically, they always have a rule somewhere saying exactly why they can't get you your money back - but damned if you'll ever see them until you have a problem and go looking for them.

      --
      Warning: Apple/Nintendo fangirl. Likes her electronics cute & cuddly. May be rabid.
    9. Re:The reason why Paypal does this by Anonymous Coward · · Score: 0

      Right. And you don't get to scream outrage over being held to standard scrutiny just because your particular account was set up to benefit the soldiers/children/kittens.

      The vicar has to account for his whereabouts on the night of the murder, just like everyone else.

    10. Re:The reason why Paypal does this by flaming-opus · · Score: 1

      Umm. According to a BLOG. We all know how legitimage and incorruptable those are.

      180 days gives paypall time to let the FBI get involved in case this guy and his blog really aren't charity minded friends, but are scam artists trying to make a buck off of someone else's pain. After Katrina the FBI shut down hundreds of fake charities, pretending to offer relief to those affected. It happens, and it's sad.

    11. Re:The reason why Paypal does this by steeviant · · Score: 1

      Elsewhere in the article, someone mentioned that since paypal isn't a bank, they can't make interest on your money, since it's still your money- so the interest gathering you suggest is not a motive.

      So where do paypal store all that money then?

    12. Re:The reason why Paypal does this by steeviant · · Score: 1

      "1. The issue of lack of documentation would not have been an issue with setting up the account per se. PayPal will typically be very happy to let you do this and not be concerned about anything."

      Which goes back to my original point that PayPal are irresponsible in neglecting to explain their terms and conditions up front, just because you can shit over more people and from a higher point than average doesn't give you more right to.

      The point I am making is that PayPal have a moral responsibility to disclose to people starting an account if the account is likely to become suspended, it's obvious that an account with "relief fund" in the name is going to be stuffed full of cash in a relatively short timeframe, it's also obvious that you should ask for the same documentation at the establishment of the account that you are going to require to withdraw money from it.

      Without demanding the correct documentation up front, PayPal are deliberately setting up a trap situation. PayPal act this way for the same reason hunters don't put bait outside traps and fishermen don't throw their bait and hooks into the water seperately, because you wouldn't catch anything otherwise.

      In order to catch the maximum number of punters, you don't inform them about the trap, you let them stumble into it and find out about the trap themselves. PayPal are baiting people, and then trapping their money in the PayPal system in such a way that they can extract maximum profit from it before they hand it over. It's a cynical, calculating way of misusing the financial laws designed to protect their customers.

    13. Re:The reason why Paypal does this by steeviant · · Score: 1

      "It takes simple paper work but a decent amount of time to become an established 501c(3) charitable organization. Often times a disaster or other circumstance will occur that necessitates setting up a non-profit to try to help raise the funds... These organizations want to raise money while the cause is still fresh in people minds, even if it means that they're not formally set up as such... So paypal let them set up the account on the expectation that this would occur."

      Yet they aren't able to display the same accommodating attitude towards actually giving the people their money in the PayPal account... PayPal weren't being nice by allowing this guy to open an account in this way, they were being bastards.

      They set up an account knowing that the person setting it up would probably not be able to withdraw money from it, and knowing that it was highly likely it would enter a suspended state because money would flow into the account rapidly since it was a relief fund, yet failed to disclose either of these facts to their customer.

      Also, if the account was indeed set up as a charitable organization, PayPal, having found out that it wasn't actually a charitable organization, may need time to figure out (consult with lawyers, etc) whether or not they have to contact all the donors to inform them that their contribution weren't to a tax-deductible cause. I don't know about you, but if i donated to something expecting it to be a charitable contribution and found out afterwards that it wasn't, I'd be peeved at Paypal for having allowed that to happen. They simply want to make sure that no ones going to make a big stink or sue.

      Firstly, these people claim that they never asked for their account to be set up that way. Secondly, PayPal didn't require the same level of documentation to start the account as they do to withdraw from it, that would be an obvious way to solve the problem, but that doesn't result in PayPal getting to hold onto their victim's money for six months.

      If I donated to something and then found out later that it wasn't a charitable fund, I'd be peeved at the people who ripped me off, not PayPal. Maybe it's something about Americans that you always go looking to sue people over the most tenuous of connections, but in the rest of the world we tend to blame the criminals for the crime, rather than the council who built the road that the criminals drove on to get away.

      "I don't think that paypal just abritrarily froze this account, that wouldn't make a bit of sense. They've said they'll release the funds in 180 days, so i think that whoever set it up mistakenly or not thought that they should check the the "non-profit" checkbox."

      They didn't arbitrarily suspend the account, PayPal would make everyone wait six months if they could. They have set up their entire business model based on the idea that it's easy to get money into a PayPal account and hard to get it out. Since it's bad for customer relations to do so, which is in turn bad for business, there must be some kind of pay off that more than makes up for the massive bad publicity that policy causes.

      My guess is that PayPal makes a lot more money out of mistreating and tricking it's customers than it would out of being nice to them.

    14. Re:The reason why Paypal does this by Nekhlyudov · · Score: 1

      "The point I am making is that PayPal have a moral responsibility to disclose to people starting an account if the account is likely to become suspended, it's obvious that an account with "relief fund" in the name is going to be stuffed full of cash in a relatively short timeframe, it's also obvious that you should ask for the same documentation at the establishment of the account that you are going to require to withdraw money from it."

      When you open a PayPal account, you fill out a form on a webpage. No one looks at the name to figure out what it's used for. PayPal provides the option of providing additional information before you start doing business. PayPal is very laissez faire when it comes to their customers though until an issue crops up though.

    15. Re:The reason why Paypal does this by Loconut1389 · · Score: 1

      It's all virtual man.

    16. Re:The reason why Paypal does this by Moridin42 · · Score: 1

      I'm not a bank either, and I earn interest on my funds every day. Some of which is, indeed, through a bank. But a fair portion is not.

      All they need is an account with a bank. stick any funds held by Paypal in it and Paypal earns interest on it. I suspect that they wouldn't even necessarily need an account with a bank for money they freeze. Just because they've frozen the account from the customer's side does not at all imply that Paypal has to leave the money alone. They could just as easily buy up 6 month treasury notes as go through a bank.

      --
      I don't expect morality, equality, consistency, or justice from the law. I expect only legality.
    17. Re:The reason why Paypal does this by Loconut1389 · · Score: 1

      Except that you own your money, they don't own yours (except that which you pay in ridiculous fees of course)

  10. Dramatic overstatement isn't it? by Vthornheart · · Score: 5, Insightful

    Lesson learned to all: if you're going to claim you're a nonprofit organization, BE A NONPROFIT ORGANIZATION.

    This site was not nonprofit, and was having the funds sent to their own, private account.

    Yes it's sad, but ask yourself the following: could you trust a nonprofit paypal donation if you knew that they only had to casually mention that they were nonprofit? That they didn't have to prove it?

    There's nothing stopping the people who run that website, other than personal honor, from pocketing the cash and giving the finger to everyone who donated. And THAT is why PayPal has those policies. I'm surprised that they'd even hand over the cash after 180 days in fact.

    It's sad, yes: but in the future, they should know to make an actual nonprofit organization with its own account. Doing such a thing isn't that hard: you just have to apply, and make a seperate checking account. My club at High School did it, and the people in that club were a bunch of idiots, especially in High School (myself included).

    --
    -Vendal Thornheart
    1. Re:Dramatic overstatement isn't it? by 644bd346996 · · Score: 1

      The only claim that deadspin is a non-profit comes from paypal. The original blog post did not claim that they are a non-profit, and even said that the deadspin people would spend the money to buy goods to send over to Iraq. They even labeled their fund as "slapdash." Anybody reading the original blog post should understand that deadspin's integrity is the only thing that will get the money all the way to the soldiers.

      If there are any laws prohibiting informal charities, paypal is responsible for pointing them out. Otherwise, paypal needs to allow the transactions to be completed.

    2. Re:Dramatic overstatement isn't it? by Reality+Master+101 · · Score: 1

      The only claim that deadspin is a non-profit comes from paypal.

      The only claim that Paypal screwed up comes from deadspin. Why would PayPal arbitrarily make an account a non-profit? I think deadspin messed it up, and is now trying to pin the blame on Paypal. Something smells fishy.

      --
      Sometimes it's best to just let stupid people be stupid.
    3. Re:Dramatic overstatement isn't it? by Anonymous Coward · · Score: 0

      Don't ya think that for-profit organizations and individuals are not allowed to donate.

      Hopefully it's directed to a good non-profit agency, but the originating money isn't going to come from a non-profit agency most of the time.

    4. Re:Dramatic overstatement isn't it? by gbjbaanb · · Score: 1

      Fishy indeed - remember that due to the sheer number of transactions, accounts and so on that paypal deals with almost everything is automated. I'm sure nobody at Paypal even knew this account had been created until it was flagged as a phishing fraud scam.

      Deadspin messed up, possibly without realising it, but it still their fault, their responsibilty. And their whining about it afterwards. Its not even like they won't get the money - they'll just have to wait a little while.

  11. Big surprise... by supersocialist · · Score: 4, Informative

    PayPal did the same thing when Dan Savage of the Savage Love sex column took up a collection for charity. PayPal refused to release the funds to him and would only donate them directly to United Way, a charity with a very questionable reputation. Don't take charity through PayPal, people. They're sketchy enough when you're buying and selling like they want you to.

    1. Re:Big surprise... by FFFish · · Score: 1

      Sketchy? As in "we'll give you a kickback if you send all charity donations our way" sketchy?

      That would cement one's name in net-journalism history: the person who documents a "sketchy" Paypal-United Way connection.

      Y'know, a bounty system for "evil doing" leaks about corporate behaviour would be really quite awesome. I'd kick in a few bucks as reward for the fellow who can document to a legal standard, the mis-doings of business. It'd help remove the turds from the pool.

      --

      --
      Don't like it? Respond with words, not karma.
    2. Re:Big surprise... by zippthorne · · Score: 1

      Ok, but where're you going to keep the whistleblower bounty fund? Paypal?

      --
      Can you be Even More Awesome?!
  12. Re:Thanks, Slashdot! Worst Paypal scam yet! by niin · · Score: 4, Informative

    Did you actually read the article? Oh wait, this is slashdot. Of course you didn't. Even the guy's personal blog admits that they will, indeed, get the money, and that they didn't set up their account correctly for this sort of online dontation gathering. I'm really not seeing how this is Paypal's fault. They have to have some safeguards in place to prevent fraud. And this has nothing to do with Paypal not 'wanting soldiers to get their money'; that implies someone actively made a decision to withhold the money on the basis of where the money was going. Sure, maybe they're being a bit inflexible, but that might get worked out in the coming weeks. That has nothing to do with Paypal actively withholding money from soldiers.

  13. Obviously... by TrappedByMyself · · Score: 2, Funny

    the CEO of Paypal must be a Michigan grad...

    --

    Help me take back Slashdot. When did 'News for Nerds' become 'FUD and Conspiracy Theories for Extremist Nutjobs'?
  14. not the first time by Nutty_Irishman · · Score: 5, Insightful
    Not the first time the company has hindered someone using paypal for a charitable cause. http://www.paypalsucks.com/forums/showthread.php?f id=3&tid=9630&old_block=0. Also is the wired article http://www.wired.com/news/technology/0,68788-0.htm l. I particular find this line a bit unsettling:

    Kyanka said he asked PayPal to donate the money directly from the account to the Red Cross. However, PayPal declined, saying it has an exclusive charity relationship with United Way of America. Umm... I can understand having exclusive relationships with, say, Pepsi or Coca Cola. However, it seems refusing to donate to one charity because you have an exclusive relationship with another charity almost implies that there is some financial benefit for you to donate money to one charity over another. Not to point fingers, but it's a bit of a gray area there...
    1. Re:not the first time by Aladrin · · Score: 2, Insightful

      I think you should make a correction to your post. PayPal was NOT doing the donating to charity. They were simply a vehicle for the funds. It was NOT PayPal's money and never was.

      PayPal refused to transfer the money to any charity except United Way (which I personally loathe due to their methods and policies). That's like saying they have an exclusive relationship with Microsoft, and they can't transfer any funds to Apple but they'll send them to Microsoft instead.

      The fact that UW and RC are charities is totally irrelevant. PayPal refused to do what they were 'contracted' to do. Transfer money to a specific third party.

      This actually has little or no bearing on the current issue, though. I think PayPal is halfway correct in this case. When someone is doing something fraudulent, they are obligated to investigate. These people claimed they were a non-profit organization and they were not. But PayPal should never have allowed them to collect any money until they proved they were a non-profit in the first place. PayPal should suck up the loss and return the money, or just distribute it like they were supposed to. (Without fees, for having caused such problems with their idiotic policies.)

      --
      "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    2. Re:not the first time by Bieeanda · · Score: 1
      Umm... I can understand having exclusive relationships with, say, Pepsi or Coca Cola. However, it seems refusing to donate to one charity because you have an exclusive relationship with another charity almost implies that there is some financial benefit for you to donate money to one charity over another. Not to point fingers, but it's a bit of a gray area there...
      It helps if you think of the United Way as being roughly as charitable as Coke of Pepsi. They've paid little more than lip-service to the idea of charity for a number of years now.
    3. Re:not the first time by pyr3 · · Score: 1

      The reason for a single charity is probably to reduce fraud. If they didn't have that policy, someone could try to get around the 180 day wait period by saying 'please donate the money to my charity, 123donations.com.' 123donations.com could just be a money laundering scheme for some phishers or mobsters, etc.

      Paypal on the other hand was being quite unreasonable since the Red Cross is hardly a money laundering scheme. It would seem more beneficial to PayPal to seek out to 'certify/verify' certain charities to their own criteria to make sure that they are legit, and then allow their customers a choice, rather than just one charity or none.

  15. 180 Days? Sphincter Says What?? by Anonymous Coward · · Score: 0

    January 10, 2007 + 180 days != April 13. Something's fishy.

    1. Re:180 Days? Sphincter Says What?? by MDMurphy · · Score: 1

      This page where the fund is mentioned: http://www.deadspin.com/sports/adam-knox-fund/intr oducing-the-adam-knox-fund-205453.php is six months from the April date.

      The freeze then creates a 90 day delay from now, but 180 sounds more dramatic.

  16. Re:Thanks, Slashdot! Worst Paypal scam yet! by 644bd346996 · · Score: 5, Informative

    The deadspin folks claim that paypal wrongly flagged the account as a charity account, and that they (deadspin) did not ask for the acount to be flagged as a charity account. If that is true, paypal has no right to be witholding the money, and they are also obliged to correct their classification error.

  17. Competition is Good by Anonymous Coward · · Score: 0

    Perhaps now would be a time to kick the tires on Google Money. Paypal is not the only 800lb gorilla around.

  18. Just remember.. by andy_fish · · Score: 5, Funny

    No matter what the "factual" details are, if you're on the same side of a dispute as a dead soldier's family, there's no possible way you can be wrong.

    --
    & I wish I knew the password to your heart . . . &
    1. Re:Just remember.. by c6gunner · · Score: 1

      That must have been REALLY tough for you. On the one hand you've got an evil scum-sucking earth raping corporation. On the other hand you've got the family of a baby-killing stormtrooper of the BushHitler regime. I'll bet your tiny little head topped 3,000 RPM while trying to figure out which side to defend, and which one to attack.

    2. Re:Just remember.. by OldManAndTheC++ · · Score: 1

      Could be worse -- the fund could have been established for a dead soldier's 2-year old child with leukemia who fell into a well after her puppy was run over.

      Sniff.

      --
      Soylent Green is peoplicious!
    3. Re:Just remember.. by jago668 · · Score: 1

      Hrm, yes because there are so many similarities between Nazi Germany and America. It is also nice to see that you think every soldier is evil. Must be nice to live in don't-have-a-clue-land.

    4. Re:Just remember.. by c6gunner · · Score: 1

      Your browser must not have parsed my sarcasm tags. Let's try that again:

      [SARCASM]That must have been REALLY tough for you. On the one hand you've got an evil scum-sucking earth raping corporation. On the other hand you've got the family of a baby-killing stormtrooper of the BushHitler regime.[/SARCASM] I'll bet your tiny little head topped 3,000 RPM while trying to figure out which side to defend, and which one to attack.

  19. So what kind of a bank are paypal anyway? by Henry+2.0 · · Score: 1

    It's so gross to see a company pulling off this whole "we're not a bank" lark.

    I think its about time that paypal were held accountable in a more regulated way, not saying it would stop this from happening, but you'd be sure as hell they wouldn't have phone monkeys telling customers there account was frozen because of a technicality on the signup form - I imagine the FSA would look pretty unkindly on a bank for saying "its just policy sir".

    I've used paypal a bunch of times for merchant facilities, but decided it's not worth it after our first encounter with the supposed support people

    </rant>

    1. Re:So what kind of a bank are paypal anyway? by Doshin · · Score: 1

      Actually I used to work customer service for a bank. We said stuff like that all the time.

      you should try to just tell someone no sometime, the kinda of no that means "no matter who you talk to, or how much you bitch, it won't happen"

      I liked telling people "even if you were the president of the bank, i couldn't do this"

      its fun.

      technicalities are the types of things that people get fired in banks for letting up on, the fact that paypal isn't regulated by the federal government gives them more ability to slide on things of this nature, because if they decide to say "well i know it's policy, but we can go ahead and give you the money" they just go against their own policy and put themselves at financial risk, if a bank says "i know its a federal regulation, but here is the money anyway" they get fined and have the possibility of losing their banking charter.

      it seems like the only time i post on here anymore is with banking related comments.....

  20. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0

    LOL, they think the United Way is less efficient than the friggin Red Cross?

    Sorry but I have personally been through several disasters (hurricanes) and the Red Cross was the least helpful and had some of the rudest people I have ever met working for them. The Red Cross is a commercial entity by the way and have been nailed several times for inappropriate use of funds and fraud (Google it, I'm lazy).

    The United Way on the other hand was very nice to work with as was the US Army. I'm not saying the United Way is perfect but they can't be any worse than the Red Cross.

  21. I seriously hate paypal by 21stCenturyDigitalJe · · Score: 1

    They have the worst customer service I've ever run into

    1. Re:I seriously hate paypal by unitron · · Score: 1

      They have the worst customer service I've ever run into

      You actually got through to customer service?

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

  22. Have the donors tried to retract the donations? by MDMurphy · · Score: 1

    I didn't see anywhere that the donors were forbidden to retrieve their donations, or the account holder unable to refund all donations. If either of these were possible, then all the effort spent in complaining could be replaced with retracting the money and sending to a new account ( paypal or otherwise ).

    The article has a post by someone who mentions haveing a charity account problem with Paypal in the past where they told PayPal to refund everyone's money. If that's possible then the money could be pulled out of the account by the donors and re-sent in less time than the current 3 month delay . Because they're pissed the authors make a stink about the 180 freeze, but since it looks like it based on the October creation date of the account April is only 90 days away.

  23. What part of tax law don't you understand? by Anonymous Coward · · Score: 0

    Problem #1
    A charity can not be set up that benifits a single individual or a small number of individuals and be non taxable. Thus to keep the IRS happy Pay Pal will have to see the not for profit documents.

    Problem #2
    If the fund is taxable, Pay Pal has to take care of the IRS paperwork for withholding the federal and state taxes. This money will be taxed twice, once when the fund creator gets the money and second when the money is distributed.

    Pay Pal is stuck no matter what, the IRS will be all over them if they distribute the funds without following the correct procedures. If they don't distribute the funds, then the public is all over them.

    Bottom line; the fund creator screwed up big time by not getting the lawyers in on this at the start. No good deed goes unpunished.

    The same thing happened over the summer when a fund for the families of the firefighters killed in a wild fire was created. The IRS wanted to take half of the money. A special law was proposed to get around that (I don't know if it ever passed).

    "Hi I'm from the goverment, I'm here to help you!"

    1. Re:What part of tax law don't you understand? by Anonymous Coward · · Score: 0

      So let's get this straight....

      My sister's house burns down. I go to work the next day and send a mass email asking for donations to help. At the end of the week I collect the money and wire it via Western Union.

      By your logic Western Union is responsible for doing tax paperwork and withholding taxes my sister owes the government?

    2. Re:What part of tax law don't you understand? by Dravik · · Score: 1

      No, He is saying that you will have to pay income taxes on all the money you collect and then after you send it to your sister she will have to pay income taxes on everything you have left to give her. If you send out the money and say you have a deal with western Union to hold onto it for you then Western Union will have to file tax documents about it.

      --
      The purpose of language is communication, If the idea is clear the grammar ain't important
  24. Mod Story Down by chill · · Score: 4, Insightful

    Read the article, and it will be obvious that the person who set everything up is not only and idiot, but they are rude and foul-mouthed as well.

    PayPal is doing what they have to, giving themselves time to investigate to make sure it isn't a scam. Scams like this are rampant, both with soldier funds and hurricane relief funds.

    Considering the guy did NOT set this up as a non-profit, he is going to be in for a rude shock come tax time. Once PayPal releases $20,000 to his PERSONAL BANK ACCOUNT the bank will file a "suspicious transaction report" with the gov't. I wouldn't be surprised it HIS BANK didn't then freeze the funds for 30-90 days.

    Assuming it is then released, the IRS is going to count that $20K as INCOME and will want 20-33% tax from this person. All his protestations of "but I gave it to the widow's family as a gift!" won't amount for shit.

    Sure, he meant well, but he is going to be a living example of "The Road to Hell is Paved With Good Intentions" because PayPal is only the beginning of his descent.

    --
    Learning HOW to think is more important than learning WHAT to think.
    1. Re:Mod Story Down by edwardpickman · · Score: 1

      The truly ironic thing is this guy probably intended all the money to go to the family where as most legitimate charities keep between 1/3 and 2/3s of the money for expenses. I can't recall which one but I remember a few years ago reading a story where one of the biggest couldn't prove they had given any money to the people it was intended to go to. A lot of charities do good work but just as many "legitimate" ones are in the business to raise money not hand it out. Any charity that keeps more than 1/3 of the money for overhead and expenses isn't a charity and should have to pay taxes. It's sad but you really should do research before you give to any charity. They are largely unregulated by the government and few are ever prosecuted if they have established themselves as legal charities. There needs to be another standard set for informal charities. Say if your kid raises a few grand for the soldiers you can be responsible for taxes inspite of never benefiting from the money while an exec with the Red Cross can get a hundred grand bonus for raising lots of money. It's a screwed up system and designed to benefit the big organizations which infact are corporations they just don't pay taxes.

    2. Re:Mod Story Down by Anonymous Coward · · Score: 0

      Once PayPal releases $20,000 to his PERSONAL BANK ACCOUNT the bank will file a "suspicious transaction report" with the gov't. I wouldn't be surprised it HIS BANK didn't then freeze the funds for 30-90 days.

      I doubt it. Once the bank files the report, their ass is covered. They don't care.

      Assuming it is then released, the IRS is going to count that $20K as INCOME and will want 20-33% tax from this person. All his protestations of "but I gave it to the widow's family as a gift!" won't amount for shit.

      By what possible basis could this be considered income? There isn't any relation to income. At worst, these would be considered gifts to him, and small gifts aren't taxable.

    3. Re:Mod Story Down by panaceaa · · Score: 1

      I don't think your predictions are accurate. Tax payers are entitled to receive gifts up to $10,000/year from any individuals tax free. Now maybe someone gave a single gift of more than $10,000, it's highly unlikely. What's more likely is that he received many small gifts from many different people, which would be completely tax free. Now once he receives the money, if he gives it in one lump sum to another taxed entity, it would be subject to gift tax. But hopefully he's smart enough to use other people as relays to dip below the $10,000 threshold, or the money is going directly to a non-profit.

      I am not an accountant but I am aware of the $10,000 gift maximum and I thought I'd share its mechanics.

    4. Re:Mod Story Down by Anonymous Coward · · Score: 0

      Agreed. This is simply a case of some idiot trying to start an internet army by presenting half-truths.
      I recently made an account for people to donate to from for a game server I run, and *gasp* I RTFA(Read the fucking Agreement) which clearly states you must provide documentation to operate as an NPO, even though I dont profit from the game server.
      Dumb ass...

    5. Re:Mod Story Down by Simetrical · · Score: 1

      How much overhead is required by law? I should imagine any decent-sized charity would have to pay something for accountants, lawyers, and operating facilities. And from a cost-effectiveness perspective, surely good advertising is more valuable than actually giving the ad money to the poor people, because it nets you more money spending half of your income on ads is good if those ads pay for themselves at least twice over. And so on.

      Overhead is not and should not be the major gauge of how charitable a charity is.

      --
      MediaWiki developer, Total War Center sysadmin
    6. Re:Mod Story Down by chill · · Score: 0

      The "gift" limit is $12,000, I believe.

      It is "income" basically because it "comes in" to his bank account. It certainly isn't outgo (expense). The money goes into his account, thus is income. If he meant to be a middle-man for donations, he needed to follow all the rules -- and didn't. He's screwed.

      --
      Learning HOW to think is more important than learning WHAT to think.
    7. Re:Mod Story Down by StikyPad · · Score: 1

      Mod parent up. He may be an AC, but he's exactly right. The banks don't freeze funds, the government does. Banks are only permitted to hold deposits over $5,000 for 11 days. The bank must notify the IRS of some transactions -- I've heard any single deposit approaching or exceeding $10,000, or individual deposits totaling the same withinin a given period -- but the details of that program are not public. The IRS might audit him because of it, but he would be covered with his PayPal transaction records. Since no one person (likely) gave him more than $10,000 (or whatever the taxable limit is these days), no taxes would be owed. But even if taxes were due, they would have to be paid by the giftor.

      Of course if he's got unrelated skeletons in his financial closet, they may fall out during the audit, but that's incidental.

    8. Re:Mod Story Down by chill · · Score: 1

      Actually, I think the limit is now $12,000, but it will take a creative accountant to make this work. That is gonna cost him, unless the accountant does it pro bono.

      God help him if he mentioned anything anywhere about "tax deductible" or even "charity".

      --
      Learning HOW to think is more important than learning WHAT to think.
    9. Re:Mod Story Down by Reapl · · Score: 1

      Well I don't know how things work in the US for charities but some of them do down here in Australia would have the same issues if you researched in to how they dispense their monies.... ...BUT... please don't put all of the larger corporate style charities into the same bin...

      I have had quite a few friends that have worked for a variety of these and can tell you that the better ones have firm rules on what money goes where, now some of this information is prob 5-10 years old, some is much more current.

          World Vision: raise money from both normal "unwashed masses" fundraising activities and also specific coporate ones. Here in Aus all operating expenses for the charity is paid for out of specific CORPORATE funding, that was targetted and received for that specific purpose. They are the only ones that I found that have expressly confirmed that 100% of my personal donation will go to their aid programs. Also from their overall fundraising they have to operate on less than 11% of their total corporate donations.

          Save the Kids (or some name like that): I was speaking to one of their streetside fundraisers about their cost structures, and she was very proud in saying that her salary and the operating costs use less than 10% of the totalled donations. I tried to validate that but found nothing else to validate it. Just more cases of them patting themselves on the back and qouting the numbers.

          Red Cross: Here in Aus they operate similarly to World Vision. They do corporate fundraising to cover operating costs, and a percentage of non-targetted donations are used to make up any shortfall. But if you donate to a specific aid program then that money is garunteed to go to the ppl being helped by that program.

          Save the Rainforest (or other similar "green" campaigns): (note: I'm a technogeek surprisingly and I lean green in my political views) I haven't found a good one of these apart from the local Wilderness Society from my home state of Tasmania. But I see them more as a political activist movement than a non-profit, so I don't mind as much where the money goes.

          Specific Campaigns: we have the usual big fundraising campaigns for things like Childrens Hospitals, Cancer Research, SIDS, etc. Again most of these are audited here in Aus and you can find out the details of how the costs of running the campaigns is paid for out of specific targetted fundraising from corporates, so that the millions raised from the masses goes to where it is needed, and any extra from the corps goes into the pot as well.

    10. Re:Mod Story Down by autophile · · Score: 3, Informative

      Assuming it is then released, the IRS is going to count that $20K as INCOME and will want 20-33% tax from this person. All his protestations of "but I gave it to the widow's family as a gift!" won't amount for shit.

      No, no, no!

      You can receive any amount of money as a gift, and it is NOT TAXABLE. This is why tips are a special category of income. You might think a tip is a "gift" to your server, but the IRS says it's a tip, not a gift, and thus taxable. There used to be these little cards that you could leave on top of your tip that said "This money is a gift, and not a tip". But I don't think they work :)

      When you are the one doing the giving, then YOU are the one who has to pay a "gift tax", unless it's under the annual exclusion which is (this year) $12,000 per person you gift. Anything over the annual exclusion goes into the "lifetime estate exclusion" bucket -- so if you pass your estate on to someone after you die, they get to pay taxes on it if the amount of the estate is (this year) $2,000,000 MINUS the lifetime estate exclusion.

      WTF does this all mean? These guys can take in $20k and give it to two people without anyone having to pay any taxes at any time. Which is why you were wrong.

      If, on the other hand, he gives the full $20k to one person, then $8k is above the exclusion, which means his eventual estate inheritor can now only inherit $1,992,000 tax-free. So he probably still doesn't have to worry, but he shouldn't make this a habit.

      I'm not an accountant, but I play one on the Internet!

      --Rob

      --
      Towards the Singularity.
    11. Re:Mod Story Down by panaceaa · · Score: 1

      There's no tricks to be played by an accountant. If what you've received is under $10k, you don't even have to declare anything on your taxes. And it's not like PayPal is filing a W2 on your behalf. Additionally, I've transferred well over $10k between accounts (including accounts that weren't in my name -- like mortgage escrow accounts) without being contacted by the feds. So I really don't think he has to worry about anything.

    12. Re:Mod Story Down by dangitman · · Score: 1

      Read the article, and it will be obvious that the person who set everything up is not only and idiot, but they are rude and foul-mouthed as well.

      What the fuck is wrong with being foul-mouthed?

      --
      ... and then they built the supercollider.
    13. Re:Mod Story Down by queequeg1 · · Score: 1

      Actually, you can _receive_ any amount as a gift and never have to report it to the IRS. Instead, the _donor_ must file the gift tax return and then only if the gift is over $12,000 (for this tax year - this figure will go up in future tax years). Even then, the donor may not incur any tax liability until the total gifts given by that donor exceed that donor's total lifetime exclusion amount (currently $1,000,000 if I recall correctly). This is a gross simplification of gift tax laws, don't rely on it for personal use, check with your CPA and attorney, etc. etc. etc. But you should get the general idea.

    14. Re:Mod Story Down by jrumney · · Score: 1

      Most charities openly report the percentage of money that is spent on real charity vs administration. For example, the About Us page on redcross.org (American Red Cross) says:

      An average of 91 cents of every dollar the Red Cross spends is invested in humanitarian services and programs.

      Around 90% seems to the norm, but note the above quote is in terms of money spent, not received. Many charities invest a proportion of the money they raise, to ensure they always have enough in reserve to cover the one off big events.

    15. Re:Mod Story Down by justinlee37 · · Score: 1

      There used to be these little cards that you could leave on top of your tip that said "This money is a gift, and not a tip". But I don't think they work :)

      I delivered pizza for a while and didn't report any of my cash tips, so that they wouldn't be taxed -- the only way for the IRS to keep track of cash tips is through the business's self-reporting. Obviously, different businesses will handle the reporting of tips differently, but I think you can rest assured that there are a lot of service workers out there who are getting their tips tax-free.

    16. Re:Mod Story Down by JediLow · · Score: 1

      I work for a nonprofit (and each employee over 10 hours is required to fundraise their salary and other budgets) and our operating overhead is 7%.

  25. SGLI by Bios_Hakr · · Score: 0, Flamebait

    Service members are entitled to a thing called SGLI. It's $5/month for $500,000 policy. It usually pays within a week of the death. I have seen it not pay when the member committed suicide or died in a DUI.

    SGLI isn't required, but it's highly recommended. To deploy to Iraq without SGLI, a will, a living will, and multiple powers of attorney is actually more difficult than just getting them.

    No one should be in Iraq without at least a $500k policy!

    So, why does this guy's family need money from paypal?

    --
    I'd rather you do it wrong, than for me to have to do it at all.
  26. Re:No major competition with PayPal is the problem by jonwil · · Score: 1

    Google Checkout was never intended to be a direct PayPal clone (AFAIK).

    Google will never launch any product that directly competes with anything EBAY owns or does. Why? Because EBAY is (judging by the number of sponsored links and such) the largest advertiser on google by a large margin.

  27. Get a loan by PrvtBurrito · · Score: 1

    Someone could always get a loan (maybe against their house) and then send the money a little late. A loan would probably be 20-40 per 1000 borrowed. That really isn't that much to fix this, frankly.

    --
    Laboratree - Scientific collaboration based on OpenSocial.
  28. What did they expect? by liveinthewire · · Score: 1

    Anyone who doesn't know that Paypal is famous for being customer-unfriendly has not been paying attention. Anyone who knowingly uses Paypal anyway, should not be too disappointed when the experience turns out to not be a positive one. It's entirely predictable.

  29. WTF by tommyatomic · · Score: 0

    An "exclusive relationship with the united way"

    That sounds dangerously like theft. If a bank pulled that crap the treasury department as well as the justice department would be getting involved.

    Your accepting money for a charitable cause. Specificly set up as a legal charity or not you accept the money like a bank. It tecnically belongs to owner of the account. No matter how you set the account up. If you refuse to release the funds to one relief organization but your willing to give them to another. That sounds alot like conspiricy and colusion to defraud.

    This definetely falls under the catagory of illegal. Why cant the corperate officers be arrested?

  30. My "Screwed By Paypal" Story by Nova+Express · · Score: 3, Informative
    I run a business selling science fiction first editions on the side, and eBay is one of my selling venues.

    Over the past few years, eBay has been slowly tightening the screws to get people to switch to "Business" accounts (i.e., the ones they get a percentage of every transaction on) as opposed to "Personal" accounts. First they made it so that you couldn't accept credit card payments on your personal account. (OK, fine, credit cards charge fees.) If you received a credit card payment on a personal account, you had the choice of upgrading the account or denying that charge. Then they made it so that you couldn't sell on eBay accepting paypal and NOT take credit cards, which meant you had to get a business account. (Not so fine.)

    But what really pissed me off was the fact that, sometime in October 2006, they changed the rules again without bothering to tell anyone. They disabled the Deny button for PayPal payments for eBay auction if you had a personal account designated for that auction, and also made it impossible for the Payee to cancel the transaction! Before I just denied the charge, then sent a bill from the my business Paypal account. But now neither I nor my winning bidders could cancel the transaction! And both eBay and Paypal customer service (the phone support of which has been is a pay call to a call center that's re-routed to India) refused to do anything about it. I finally had to wait until it aged out of the system after 30 days, because I refuse to upgrade with a metaphorical gun to my head.

    There was no e-mail or account notice of this on Paypal or eBay, just an update to the Terms of Service buried somewhere on their respective websites.

    Thanks a lot, eBay. Way to ensure that GCash has an audience ready and willing to switch from Paypal at the first opportunity thanks to your heavy-handed tactics. Ditto for a GAuction, when it comes...

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

    1. Re:My "Screwed By Paypal" Story by The+MAZZTer · · Score: 1

      We already have "GCash". It's called Google Checkout. Unsurprisingly, eBay will specifically not accept payment from them (and a few others).

    2. Re:My "Screwed By Paypal" Story by geminidomino · · Score: 1

      This raises the question: Who cares if ebay will accept payment from them? What do you buy from ebay rather than sellers on ebay?

    3. Re:My "Screwed By Paypal" Story by Anonymous Coward · · Score: 0

      Same thing happened to me. I called PayPal and told them there was no fucking way I was going to do anything except deny the CC payment a buyer mistakenly sent to my account. The lady on the phone said I had to upgrade to a business account. I told her she needed to close my account then. So what we did was I upgraded it, she denied the payment from her end and canceled out my account. Goodbye and good riddance PayPal and Ebay.

      Both were useful at one time and now both are just screwing the sellers.

  31. I had sympathy. by DarkkOne · · Score: 4, Insightful

    Notice the use of the word "Had." I'm sorry, but responding to a problem like that with that sort of language is somewhat ridiculous. Paypal is supposedly following their own policy. You can respond to it by acting professionally, writing it up for the public, and then returning to PayPal and trying to get access to someone higher up the command chain, or you can do what they've done, and mouth off about it. Considering the way they reacted in text, I have a hard time believing that they acted professionally enough on the phone to make the PayPal representitive honestly feel they were there in good faith. As well, their request that people assault PayPal with phonecalls and other contacts is somewhat petty. Honestly, I'm not a fan of PayPal in the slightest, but this isn't the way to react to such things.

  32. The money is not for the family by EmbeddedJanitor · · Score: 2, Insightful

    If I read correctly, the money is not for the family but is for care packages for the people in the unit he was in.

    --
    Engineering is the art of compromise.
  33. PayPal doesn't protect you when you need it by BillGatesLoveChild · · Score: 1
    I bought a piece of independent software through Paypal. The author had been selling it for several years, and seemed ok. What he did was announce an upgrade sale, then when we all sent our money. he took it and ran.

    I thought PayPal protected me from this sort of thing, and that I had credit card protection on top of that. Turns out when you sign up for PayPal you agree to waive your credit card rights (so no chargeback or refunds). The guy hadn't transferred all of his money out of the PayPal account (latecomers to the sale). I complained straight away, and did get my money back. But many people didn't!!! The ones that said "let's wait and give the guy a chance because maybe he's had an emergency?" were the ones that got shafted.

    PayPal provides not protection. I've a friend who on eBay bought an 8Gb flash card (which was 4Gb under the sticker, and a factory QA reject) and a laptop that didn't work (made from parts of other laptops and the bad CPU didn't even fit the socket) and eBay/PayPal did nothing for that. There are often stories on the news about people ripped off usually laptops or jewelery.

    Use PayPal or eBay at your own risk. Many do, but I won't.

    1. Re:PayPal doesn't protect you when you need it by Nkwe · · Score: 1
      Turns out when you sign up for PayPal you agree to waive your credit card rights (so no chargeback or refunds).

      How is this possible? Don't my credit card rights come from an agreement between me and the credit card company? How does a third party alter an existing contract between a first and second party?

    2. Re:PayPal doesn't protect you when you need it by BillGatesLoveChild · · Score: 1
      I think it's the old story of they get you to sign your rights away, and maybe it will or maybe it won't hold up in court, but the mere fact it might scares a lot of people from even trying. There was a story of someone who sued them for $150 in the local court, and they tried big-assed corporate lawyer tactics to scare him off. He did win(!), but most people I know who get ripped off blame themselves for not being more careful. (which makes it the perfect crime? ;-)

      Check out http://paypalsucks.com/ They have more about how your waive your credit card rights.

    3. Re:PayPal doesn't protect you when you need it by geminidomino · · Score: 1

      It doesn't, they just try to convince you it does. How smoothly it goes depends on how good your CC bank/company is. Discover was very good about it, IME.

  34. Re:Perhaps similar to the Somethingawful Katrina f by AK+Marc · · Score: 2, Informative

    LOL, they think the United Way is less efficient than the friggin Red Cross?

    Yes, it is. The level of payment to executives and executive benefits is higher at the United Way. The percentage of payment that directly helps people is greater with the Red Cross, even if the people helping are rude.

  35. Re:Thanks, Slashdot! Worst Paypal scam yet! by niin · · Score: 3, Insightful

    They have every right to withhold the money until they prove it is an error. Just someone claiming there was an error in how the account was flagged isn't enough. It's very likely that on creation, the deadspin inadvertently said they were non-profit, since they are, just not documented.

    Paypal has to put these sorts of safeguards in place since, as has been pointed out elsewhere, the way this account was set up looks *exactly* like a phishing scam account.

  36. Re:Thanks, Slashdot! Worst Paypal scam yet! by Anonymous Coward · · Score: 1, Interesting

    Your logic sounds like a lot of wishful thinking to me. Paypal is not a bank. Paypal has no rules or regulations to follow other than those they make up on fly, and there have been numerous instances of Paypal not paying or holding onto money for little or no reason. Go ahead and trust them. I have never used them. What's worse than a pay in advance credit card? Paypal!

  37. Slashdot-ers see through the Bull by rzrzedg · · Score: 1

    I just wanted to say that I am glad that my community has taken a much more reasonable look at this situation. The title and tone of this post really makes me sad that they could be so vicious. Seems to really taint the service of Adam with all the profanity and ill will. From someone who served in the military this should come as no surprise to his family, hurry up and wait is the motto of all volunteer members.

    God bless you and your family Adam, thanks for your service, and god rest your soul.

    Your family will receive the support, be patient, greive for your loss.

    --
    If you have built castles in the sky, your work need not be lost. That is where they belong, now go out and build the fo
  38. It's a 180 day hold, not a flat denial by duncan · · Score: 2, Insightful

    Someone made a mistake. Possibly Paypal, possibly the organizers of the fund.

    My guess is that they had never set one of these up before and when setting up the Paypal account was asked many questions and they ticked of the wrong box.

    This is not unreasonable due to those who tend to set these accounts up as scams. But putting the hold it forces the legit people to justify themselves and the bogus people to jump through hoops.

    Now if you really want to be upset at someone it's the bankers who try to pull scams that caused these types of rules in the first place. The banking regulations that were tightened in the 90's. The Sarbanes/Oxley regulations that have caused increased accountability and paperwork.

    1. Re:It's a 180 day hold, not a flat denial by Shadyman · · Score: 3, Insightful

      Only problem is, Paypal is not a bank or financial organization, and therefore do not have to comply with federal regulations.

    2. Re:It's a 180 day hold, not a flat denial by Nekhlyudov · · Score: 1

      They do actually have to comply with anti money laundering laws and they are required to attempt to prevent their 'Money Transmitter' service from being used to aide and abet criminal activity.

  39. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0

    Maybe but I said they didn't help and were rude on top. Lord help you if you make more than $10k/yr and need food from the Red Cross (probably doesn't help being white either).

    At least in my experience the United Way helped everyone without prejudice.

  40. The Bombing a few months back by Xolom · · Score: 2, Funny

    Expect it to get bombed again... now that they've pissed off the military.

  41. Re:Perhaps similar to the Somethingawful Katrina f by blincoln · · Score: 1

    The level of payment to executives and executive benefits is higher at the United Way.

    Yep. That's one of the two reasons I refuse to donate to them. If I'm going to donate to a "charity," they had better be sending as much of that money as possible on to the actual people in need, not lining executives' pockets and sending big contributors on fancy vacations.

    The other is their insulting method of "partnering" with big companies to make it seem like you're required as an employee to donate.

    --
    "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
  42. mod parent up!! by Bananatree3 · · Score: 1

    mod parent up

  43. i'm glad paypal do this by timmarhy · · Score: 0

    too many con artists use paypal. a few delayed payments is worth catching these scum.

    --
    If you mod me down, I will become more powerful than you can imagine....
  44. This doesn't surprise me. by thesolo · · Score: 3, Informative

    Recently, my dog and my girlfriend were attacked by a Staffordshire terrier ("pitbull") that was allowed to run off of his lead. Due to the extremely high vet bills for my dog, a friend of mine set up a donation fund and created a new paypal account. I didn't know about it, and then was surprised with a nice gift from my friends to help me through a rough time; it was all very touching.

    However, Paypal would not let me associate my bank account with the account he created, since it was already associated with my account. So, we just forwarded the money in my friend's account to my account, where I then moved it to my bank account.

    Apparently this set off some red flags for Paypal. They called my friend not once, not twice, but five times, each time asking him to reiterate why he created the account, what the money was for, and why I was putting it in my account. Each time he told them what it was for, why it was set up, linked them to the donation web page, etc., and the next day, they would call him back. Apparently they never made notes of the fact that they called him the previous day.

    I'm very glad that I removed the money from my account as soon as possible, Paypal has been known to freeze accounts for various reasons, and it seemed like they were looking for a reason to do so in this case. The thing that I found most odd is that they put you through hoops to speak to a real person over there, but try to do something nice for someone, and they grill you like a criminal in an interrogation room.

    If Paypal weren't so ubiquitous, especially among eBayers, I would never touch it again.

  45. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0

    Whoops, your comment made me realize I was thinking "Salvation Army" not United Way.

    Yes, the United Way sucks balls more than the Red Cross. Salvation Army was better than the Red Cross.

  46. Just ponder this for a moment and it makes sense by Opportunist · · Score: 3, Insightful

    Let's take a look at it from the PayPal perspective.

    1. An account is opened.
    2. A LOT of people pay towards this account, within rather little time, accumulating also a LOT of money.
    3. The amount should be withdrawn, all at once and also rather shortly after it's been set up.

    Where do I know that from... Ah heck, pick your favorite fraud scheme, I'm not teaching scamming 101 here.

    It certainly isn't in PPs intention to keep a soldier's family from receiving their money. But I can well understand that they want to make sure that it does INDEED go to the family and not to some con artist.

    Or we'll soon see headlines akin to "PayPal helps con artist to pull off scam", and people will get their undies in a knot because PP doesn't do jack against them and doesn't even try to stop these things from happening.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  47. Re: Yea, Paypal Sucks...and that's on a good day by FractalZone · · Score: 1, Insightful

    "Paypal Doesn't Want Slain Soldiers' Families To Receive Aid"

    PayPal is EVIL. It went from being merely obnoxiusly intrusive and officious to being downright EVIL when it was bought out by eBay. Both companies are all about greed and neither give a shit about fucking over their userbase. The problem with eBay is that Jane Average doesn't realize that there are better auction sites for anything more significant than "collectibles". If you are into books, music, tools, videos, firearms, art, high-fashion, etc. there are plenty of better online marketplaces that won't rip you off the way eBay tends to do. Just do a Google search on "online auction" + a keyword or three related to what you want to buy or sell.

    PayPal is particularly pernicious. Most people don't realize that PayPal charges a small fortune for nothing more than a little convenience...and it isn't terribly convenient when one gets ripped off by eBay the way the family of this slain soldier are.

    Remember, friends don't let friends use PayPal. It is anything but your pal!

    --
    "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
  48. R-Tards Setup Account & Now Whine? by multimodal_dialog_wi · · Score: 1

    If one sets up an account as a charitable org 501c.3, and accepts donations it is absolutely required (under Bush era anti-terrorism laws) to provide proof of standing. Just because this was done by someone to benefit a "soldier", that in no way makes them exempt from the law. My own experiences with PayPal have convinced me never to utilise their (so-called) services again, in this instance however their hands are tied by the Federal Government. They should not be expected to carry the can for this. The neanderthals who could not/would not read the setup instructions need to crawl off of their high-horse & quit trying to rally the hyenas for an attack against a company that is obeying the law & refuses to make an exception simply because the beneficiaries are in some perceived privileged group.

  49. Scams the lot of them by Anonymous Coward · · Score: 0

    Paypal are cunts along with lots of these internet businesses. Because they are an "internet" business they think they can fuck around and steal things. Google shuts down accounts in its adsense program on whims... with no response other than a form letter. They claim they are "protecting advertisers" yet they dont refund the money to them.. instead they keep it. Paypal does the same "freezing accounts" or in other words "increasing bottom line profitability". etc etc.

    Scams the lot of them. If paypal REALLY cared about fraud it would require ID like a bank does before you open an account. But of course, that would fuck em wouldn't it?

  50. Exclusive charity relationships by yourfuckingkiddingme · · Score: 1

    May be alittle off topic, but in regards to the exclusive charity relations. When i worked at UPS, they had an exclusive relationship with United Way. Whoever donated the most out of ones paycheck would get a prime parking spot close to the guard gate. A buddy of mine who also worked at UPS had an experience through his church where, they were organized to do some sort of charity work with constructing a domicile of some type(?) Point is, towards the end of all the work these local joint churches did, a woman who represented United Way came to the site and passed out free United Way t-shirts, then did some photo-ops with the tshirt clad churchgoers. The paper read something along the lines of `United Way helps people in need'. They did no work and took all the credit. Combine this with the corporate environment and this story/stories. Im losing confidence in most charity establishments.

  51. lol by Anonymous Coward · · Score: 0

    Lern2Paypal IMO

  52. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0
    After finding that the United Way had a reputation for inefficiency, SA finally just threw their hands up in disgust and told PayPal to refund the money to the donaters.

    Once the money is not going for the stated purpose, isn't this the only alternative?

  53. That's how large corporations work by Anonymous Coward · · Score: 0

    I had a similar "assets frozen" experience with E-Trade. E-Trade makes a big deal about their 2-second guarantee - that you can make the trades you need to make when you need to make them. Well, I needed to do a trade to protect against a decline in a stock price but they wouldn't let me do it until a 6 month waiting period had expired. The stock price did decline and I lost about $20,000. That's large corporations for you.

  54. Re: Yea, Paypal Sucks...and that's on a good day by lionheart1327 · · Score: 5, Insightful

    Buddy, if your definition of evil is PayPal then you need some serious help.

  55. Re: Yea, Paypal Sucks...and that's on a good day by nolife · · Score: 2, Insightful

    I have read the Paypal horror stories. I still have and use it though but with caution. I set up a bottom of the line free checking account at a local bank and use if for nothing but Paypal. I even have a Visa attached to my Paypal account but that Visa is a debit card from the same checking account. When I want to buy something, I transfer money to that bank from my real bank or make a local deposit with just enough to cover the cost and then use Paypal. I guess my thinking is if I'm going to be buying stuff from FleaBay, I might as well use a Paypal account instead of sending money orders like I used to do in the past. I only buy a few things a year so maybe that is why I have not experienced an issue yet.

    On that note, I may be back here next week with my own horror story about Paypal and saying the same thing as you are now.

    --
    Bad boys rape our young girls but Violet gives willingly.
  56. Misdirected hostility by rob1980 · · Score: 1

    The douche on the phone -- whom we hope goes home tonight and is fucking beaten by Jason Kidd's wife -- said that he understood the situation and that it was "unfortunate" but that "we have our policies. If you contact us on April 13 [the 180 days date] we will be reminded to deposit the funds, because the suspension would be over." That's the word that dicknob used: "Suspension."

    The "douche on the phone" doesn't make the rules. He's not deliberately trying to piss you off or screw you around with your money. He is the messenger. Calling some call center employee names or wishing physical harm on them won't help you get your money out of the account any faster than insulting the kid in the drive through window at McDonald's will help your hamburger taste better.

    1. Re:Misdirected hostility by jimicus · · Score: 1

      Calling some call center employee names or wishing physical harm on them won't help you get your money out of the account any faster than insulting the kid in the drive through window at McDonald's will help your hamburger taste better.

      Very true. In fact, insulting the kid in the drive through window at McDonald's can unaccountably cause your burger to taste of snot. Nobody is quite sure why this is.

  57. Re: Yea, Paypal Sucks...and that's on a good day by dangitman · · Score: 4, Funny

    Indeed. We all know that Ray Romano is the true definition of evil.

    --
    ... and then they built the supercollider.
  58. Yes, but... by Anonymous Coward · · Score: 0

    Why have the complaints and horror stories been non stop ever since they started then? If this was part of just a small number of isolated cases, swell, stuff happens, but this isn't the first time the bank that isn't a bank has engaged in "irregularities" with other people's money. They are allowed to get RICH using OPM, at least they should be more intelligent and professional about it. Comes a time you have got to separate some sort of normal profit from bung hole stupidity and greediness.

    With that said, I have never bothered to get a PP account, based totally on the horror stories I keep reading about. Cheap debit cards that you charge up before a purchase and keep mostly empty are good enough for most merchants, paypal isn't worth the extra few seconds convenience. You can type in a few details in a form readily enough, paypal isn't even needed. Good idea, bad implementation, medicore to absurdly crappy corporate personality.

    Consumer shunning is the easiest way to vote in our society. The political vote is a big fat joke, but the wallet vote is immediately effective for the individual, because you the wallet voter always win when you don't give your cash to nimrods. When all some company or even a project has is a paypal button, tough noggies, no cash from me. And for folks who say "big deal, they won't even notice", that isn't how you look at it, that's a who cares? deal, because using the consumer wallet vote, I win when I save my cash for something better. It's not about making them lose, it's about making you win. Extremely easy to do as well.

  59. Re:Perhaps similar to the Somethingawful Katrina f by JudgeFurious · · Score: 3, Insightful

    They do that where I work and I fucking hate that. Our supervisors go around with this line about how they "expect us to top last years numbers" and my boss in particular gives you that long, thoughtful exhale followed by the head shake when you tell him you're not participating.

      Fuck the United Way. It's inefficient to the point of being a scam. The only thing worse is the people who call my house every three months wanting me to donate to some kind of police officer charity fund. It's for the families of officers killed in the line of duty and obviously that's a good cause. I donate to another organization here in Houston that does the same thing so I don't deal with the people on the phone. It doesn't slow them down in the slightest however. I've actually explained to them why I wasn't going to donate, told them I wasn't interested, hung up on them, and then been called back by the same person who got rude about my hanging up on them. I wouldn't piss in those peoples mouths if their throats were on fire much less give them any money.

    --
    Appended to the end of comments you post. 120 chars.
  60. Never use paypal! by Cervantes · · Score: 1

    This is just another example of how they're an unaccountable batch of trouble.

    If your bank said "we have your money, but we're not going to give it to you for 6 months" you could work your way up the bank chain, or to the appropriate government agency.

    Same if your employer said "yeah, we owe you money, but we'll pay it out in June".

    Paypal? Nothing. They say no, and you're screwed. And they say no a lot. I think they just hired David Spade, actually...

    What tweaks me is that in other cases (the Katrina fund issues, specifically) is they said "nope, sorry, we can only donate to United Way (?!?)... but here, they say "sorry, we think you're a bad man... so we're going to make you wait 6 months, and then put the money directly into your account. WTF? Paypal thinks that bad people are also chronically impatient?

    I would love another company (BidPay?) to step up here and create an easy effective method of dealing with nonprofit or charity collections like this. I don't think it would take much change in their existing infrastructure, and the good PR and long term advertising benefits would be substantial. The question is, who's gonna step up to the plate?

    --
    If I knew the wedgies I gave you back in 6th grade would have resulted in this . . . I might have taken a moments pause.
    1. Re:Never use paypal! by Anonymous Coward · · Score: 0

      This is the whole point...

      The bank wouldn't say " We have YOUR money" it would say "we have some money that has been collected over a short period of time and with no proof of how you collected this sum (you say you are non profit, but you clearly are not a charity), we want to make sure you are not a scammer, mr soandso, we're not going to give it to you for 6 months (pending an inquiry) and would you please stop calling our bank clerks douche bags and screaming monosylabically down the phone at us"

  61. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0

    Sorry bud I was thinking "Salvation Army" not United Way.

    I agree the United Way sucks more than the Red Cross. It's the Salvation Army that I had better experiences with compared to the Red Cross.

  62. maaaaaaybe..... by ILuvRamen · · Score: 1

    they just might send in the US army to Paypal's headquarters and go get it (yeah, it's all digital but come on, you know imagining it is fun)

    --
    Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
  63. Stop and think about it for a moment... by whoppo · · Score: 2, Insightful

    I just spent some time reading the articles on deadspin, along with a myriad of comments that really don't paint the complainers in a very good light either. Sure PayPal's policy might be annoying in a case like this, but name calling, mud slinging, foot stamping and whining is not the way to make your case. They're not keeping the money... they're following the policies they've put in place, and publicly posted, to protect their own interests as well as those of the vast number of customers they serve every day. In case you haven't noticed, there's a shitload of bad people out there who spend every waking hour of the day trying to take hard-earned money out of our pockets with a never-ending parade of scams, rip-offs, lies, etc... and many times try to do so using PayPal. Making it inconvenient for a few might just possibly be saving tons of money for many would-be targets. It's not a desire to piss you off, it's a by-product of doing large scale business in a hostile environment. If you think ganging up on PayPal is going to force them into changing their policies, you're most likely in for yet more disappointment in your life. Maybe it would be more beneficial to take some of the energy being put into slamming PayPal and redirecting it towards public education.... and no, I don't mean letting the world know that PayPal sucks.. I mean let your readers benefit from your situation by describing what went wrong and how they might avoid the same trap if they choose to use PayPal for such an activity. It's called constructive journalism.... it wins awards and shit... really.

    --
    chown -R us /base
  64. Re: Yea, Paypal Sucks...and that's on a good day by Anonymous Coward · · Score: 0

    I have read the Paypal horror stories. I still have and use it though but with caution. I set up a bottom of the line free checking account at a local bank and use if for nothing but Paypal. I even have a Visa attached to my Paypal account but that Visa is a debit card from the same checking account. When I want to buy something, I transfer money to that bank from my real bank or make a local deposit with just enough to cover the cost and then use Paypal. I guess my thinking is if I'm going to be buying stuff from FleaBay, I might as well use a Paypal account instead of sending money orders like I used to do in the past. I only buy a few things a year so maybe that is why I have not experienced an issue yet.

    On that note, I may be back here next week with my own horror story about Paypal and saying the same thing as you are now. acts like a bank + not actually a bank = asking for trouble

    see: payday loans, pawn shops, tax refund advances, paypal

    banking laws exist for a reason
  65. Re:No major competition with PayPal is the problem by dangitman · · Score: 1

    I don't think that follows. If Google competes with eBay, then eBay still has to advertise, and Google is still the place to do it. If anything, they might have to advertise more to keep the competition at bay.

    --
    ... and then they built the supercollider.
  66. Half and half by davmoo · · Score: 1

    This is a case where it sucks that I did in fact RTFA.

    I feel sorry for Adam Knox, his family, and his platoon.

    I don't feel a damned bit sorry for Deadspin. And I hope "The douche" who wrote the story on Deadspin "goes home tonight and is fucking beaten by Jason Kidd's wife" and then "have their entrails dragged through the street".

    And I wish Slashdot could learn to not hype stories where there really is no big story, and to check all the facts before they post it. But that's about as likely to happen as it is for me to win tonight's Powerball drawing (that I didn't buy a ticket for).

    I feel the sudden need to go buy something and use PayPal...

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
  67. Paypal sucks! Rabble rabble! by dtfinch · · Score: 2, Informative

    The longer they can tie up your money, the more interest they'll make. They've locked countless accounts permanently, keeping the money for themselves. Blah blah blah. Rabble rabble rabble. This is nothing new. Hardly newsworthy. Beware the terms of service.

    1. Re:Paypal sucks! Rabble rabble! by slothman32 · · Score: 2, Funny

      "You can't win if you don't play Unless the only winning move is not to play.
      --
      Why don't you guys have friends or journals?
  68. Inaccurate title by digitalgimpus · · Score: 2, Insightful

    This story smells.

    The site author neglects to disclose a few things:

    1. Are they paying taxes on the money?
    2. How did they disclose their tax status to *both* donors and PayPal?

    From the article, they are at fault, not paypal. It sounds like they tried to make some tax-free cash without setting up a non-profit.

    So if PayPal just gave them the money, and the IRS stepped in, then PayPal would be blasted for allowing this to happen.

    I'm not a fan of PayPal, but this story smells either: bogus, or skewed. Either way it's somewhat inaccurate and shouldn't be taken at face value.

  69. /. saved my life! by savorymedia · · Score: 1

    Seriously. I'm down to my last $4 until payday (next Monday) and this story reminded me that I have $150 sitting, untouched, in my Paypal account. WOOT!

    I knew /. was good for something! ;)

    --
    1 is the square root of all evil.
  70. Doesn't surprise me by Anonymous Coward · · Score: 0

    No matter how much proof you show these bastards, they will do what they can to keep as much money as they can. Unethical and completely immoral.

    http://www.fuckpaypal.net/

  71. I'm sick of this by Anonymous Coward · · Score: 0

    No, not Paypal. The /. community. It seems like every other post here is Google=GOD!, eBay/Paypal/MS/everything-not-Google=EVIL!!!!

    Anyway, Paypal is just following the "Know Your Customer" regulations of the Patriot Act (http://en.wikipedia.org/wiki/Know_your_customer). In fact, they're FOLLOWING regulations, not flaunting them.

    Perhaps, if the moron hadn't signed up the account incorrectly (who the heck signs up as a non-profit without being one?!), they wouldn't have their funds locked.

  72. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0

    At least in my experience the United Way helped everyone without prejudice.

    My experience differs. When they told a 22-year-old me to "move back in with your parents" I decided they'd never see a red cent from me.

  73. Re: Yea, Paypal Sucks...and that's on a good day by Arthur+B. · · Score: 1

    Both companies are all about greed and neither give a shit about fucking over their userbase.
    Of course, and your baker makes bread because he thinks you're a nice guy and wants to help you out. Right.q

    --
    \u262D = \u5350
  74. Let's assume that Paypal sucks. by Kamineko · · Score: 1

    Okay, assuming unequivocally that Paypal irrevocably sucks, please name an alternative.

    (Whether Paypal sucks or not is irrelevant to me: I'd just like to hear your recommendations for a like-for-like drop in replacement for auctions, donations and other internet transactions.)

  75. Re:Thanks, Slashdot! Worst Paypal scam yet! by RedWizzard · · Score: 1

    They have every right to withhold the money until they prove it is an error. The onus is on Paypal to prove that the client requested that account type. If they can't point to documentation originating from the client or signed by the client to that effect then they are in the wrong.
  76. I smell class action lawsuit by shaitand · · Score: 2, Interesting

    In a situation like this the money probably doesn't belong to the account holder yet. It probably belongs to the one who sent the funds. But in either case, the money most definately does not belong to Paypal. Paypal releases the initial funds after 6 months in these cases (a rather extraordinary length of time) but Paypal is not entitled to the interest garnered on frozen funds no matter what the circumstances. Whether the charity is legit or not, I want the interest on my donation for the time period in which paypal held the frozen funds returned.

    Whether you group those whose funds have been frozen by paypal, or you group those who donated the funds there is definately a class action to be made here. Paypal freezes accounts when they have accumlated large sums and then pockets the interest; they need to be stopped.

  77. Any good stories about Paypal? by fahrbot-bot · · Score: 4, Insightful
    Who wants to read about a story regarding Paypal if it doesn't shed Paypal in a bad light?

    Umm, are there stories that show Paypal in a good light? I haven't heard / read any...

    --
    It must have been something you assimilated. . . .
    1. Re:Any good stories about Paypal? by Richard_at_work · · Score: 4, Informative

      They were definitely helpful when some miscreant recently got hold of my Paypal login details somehow and transfered several thousand dollars around the world. I had a paypal account handler on the phone within a minute of ringing their (UK) number, she raised disputes on all the items, they were confirmed within 48 hours as problem transactions and they had all been cancelled within 72 hours.

      My account was usable again a week later, but that was mainly my fault for cancelling the direct debits and cards linked to the paypal account the morning I discovered the activity, so I had to reset up the paypal - bank account conduits.

      Funny thing is, I actually made money from all this :) Because the vast majority of transactions made were done through the direct debit system, Paypal could not stop them at that time, so we were waiting for them to fail. During this period tho, Paypal preempted themselves and applied a balance readjustment to take into account currency exchange rate changes, giving me over fifty dollars. The direct debits failed, no money actually left my bank account so no funds were needed to be returned, but Paypal point blank refused to admit that the fifty dollars wasnt mine, so by their admission I gained money!

      All in all, I have had excellent customer support from Paypal and all the other anecdotal websites around dont match my experiences.

    2. Re:Any good stories about Paypal? by loraksus · · Score: 5, Funny

      Is there any need to ask rhetorical questions?

      --
      1q2w3e4r5t6y7u8i9o0pqawsedrftgthyjukilo;p'azsxdcfv gbhnjmk,l.;/
    3. Re:Any good stories about Paypal? by jandrese · · Score: 4, Insightful

      Your story is typical when I ask around at conventions/with friends. It seems to me that a lot of the "Paypal sucks" stories come from people who were scamming or trying to launder money through the service (or doing activities that looked a lot like that) and discovering that Paypal actually pays attention to what's going on with their accounts. It doesn't help when the "Paypal Sucks!" type sites offer suggestions for alternative online payment systems that are known to be scams.

      --

      I read the internet for the articles.
    4. Re:Any good stories about Paypal? by KUHurdler · · Score: 1

      Paypal has made it easy for me to collect money. They've never wronged me personally. Yet.

      --
      Fix Your Own TV - RiddledTV.com Avoid the Landfill
    5. Re:Any good stories about Paypal? by @madeus · · Score: 4, Interesting

      They took money out of my account they shouldn't have, due to a screw up entirely of their own making (it wasn't an error on my part, or another user trying to scam me and I certainly wasn't trying to scam anyone or up to anything remotely unusual or nefarious).

      They wouldn't refund it and told me not to contact my credit card company (Mastercard) and sent me a cookie cutter response saying they would ban me from using Pay Pal if I reported the problem to Mastercard (as Mastercard policy explicitly said I should, given the nature of the transaction). Which is an 'interesting' way of doing business to say the least. As the only way to actually get a refund, I did tell Mastercard, I told them about everything Pay Pal had sent me, and told Pay Pal of this and instructed them to close my PP account.

      Even after I had closed my account I kept getting junkmail from them (which I couldn't unsubscribe from, as I'd closed my account - which in turn prevented me from unsubscribing). Slick.

      This has, to my surprise as much as anyone, been the sort of story (along with mysteriosly delayed releases of funds) that I've heard more of from people that success stories. I've met quite a few people who no longer use Pay Pal for their business because it's been such a hassle to deal with. It's ridiculous that they are not subject to stricter regulation.

    6. Re:Any good stories about Paypal? by Anonymous Coward · · Score: 0

      Umm, are there stories that show Paypal in a good light? I haven't heard / read any...

      Well, if you get all your "news" from Slashdot, you're already an idiot. And now you've just confirmed it.

    7. Re:Any good stories about Paypal? by FlyingCowOfdoom · · Score: 1

      I've had the same experience. I've had two disputes about eBay transactions, and both times Paypal customer service handled the problem quickly and fairly.

    8. Re:Any good stories about Paypal? by pluther · · Score: 1

      Yeah, your experience is more closely related to my own, as well.

      I've been using PayPal since before they were part of eBay. It's become my primary debit account as it's free, interest-bearing, and has no minimum balance.

      I have, in the years of using it, had only a couple of problems:
      Once, my PayPal card was stolen. In that case, they immediately canceled the transactions that were made with it and issued me a new one I received about a week later.

      In another case, I had just transfered a large sum into it and used it to purchase six airline tickets at once. This exceeded the spending limit I didn't know I had. I called them up, furious that they weren't allowing a legitimate transaction. It took about fifteen minutes to reach a representative, calm down, explain the situation, verify my identity, and get my limit raised for the transaction.

      Maybe they do suck in some cases, but they're a damn sight better than Bank of America.

      --
      If the masses can keep you down, you're not the Ubermensch.
    9. Re:Any good stories about Paypal? by LunaticTippy · · Score: 1

      What was the reason money was missing? Was it a sale you made, a purchase you didn't? a purchase gone bad?

      --
      Man, you really need that seminar!
    10. Re:Any good stories about Paypal? by Guppy06 · · Score: 1

      "I had a paypal account handler on the phone within a minute of ringing their (UK) number,"

      I note that you didn't mention how long it took you to find said phone number.

    11. Re:Any good stories about Paypal? by ubergenius · · Score: 1

      I won't go into the long story, but let's just say I lost hundreds, closed my PayPal account, and have been smiling ever since. I won't advertise what I use now, because that's not the point. However, the very very few success stories out there can never be sufficient to supplant the absolutely tremendous number of horror stories, some of which involve losing literally thousands of dollars over an error by PayPal!

      --
      Student Manager - Take control of your education!
    12. Re:Any good stories about Paypal? by Richard_at_work · · Score: 1
      Less than 30 seconds:

      1. Log in
      2. Scroll down
      3. Click on the 'Contact Us' link in the footer link set
      4. Click on the 'Service Centre' link in the 'Contact Us By Phone' section
      5. Call the number


      It wasnt hard to find it at all.
    13. Re:Any good stories about Paypal? by Cornflake917 · · Score: 1

      Those "Paypal sucks" websites are pathetic attempts to get people switch payment services.

      However, after being victim of a fraudulent eBay transaction, I can safely say that paypal really does suck donkey balls.

      I bought a laptop for 3 grand and a week later the seller disapears from the face of the planet. I set up a claim on paypal, they gave the guy two weeks to prove that he sent me the laptop. Of course, he never even responded. I could have told Paypal that he wasn't going to respond, but they'd rather let their automated messager take care of the issue. I ended up winning the claim. I got a whopping $175 by winning the claim. I called Paypal. The first time I called, I was put on hold for an hour and I had to leave and hang-up before I could talk to a human being. The second time, I was put on hold for an half an hour and I finally was able to talk to someone. Turns out their are still trying to get my money back. They are apparently emailing him once every 30 days for 120 days. If he doesn't respond, then they will call a collections agency on him. Four fucking months, then they gave me no information about what will happen after that. They also told me I could take the guy to court. I asked them out to do that and the girl said "I have no idea." Thanks alot Paypal.

      Fortunately, I called my bank, and they deposited me some interim credit, and they are going to talk to Visa and I will probably get my money back through a chargeback.

      Paypal says you're protected from fraud, but that's a bunch of bullshit. If anything I think paypal promtes fraud. I still use it when I have to, but seriously considering another form of payment for my online purchases.

    14. Re:Any good stories about Paypal? by Anonymous Coward · · Score: 0

      Obviously lies. Maybe people would believe you if you hadn't said "ringing their number". Silly person, paypal doesn't have phone numbers.

    15. Re:Any good stories about Paypal? by oliverthered · · Score: 1

      Paypal provide a credit card service where you can put credit card transactions through your site without the user signing up for a paypal account. Great... except.....

      If your like me and had a paypal account setup but not fully (bank didn't send a statement until it was too late, and I picked up the phone honest paypal just didn't notice) so the account became useless after your limits were reached, and then you left the account for dead and forgot you login.

      And then you tried to by from a company that uses the paypal service with a credit card already registered on paypal your screwed, paypal won't let you put the transaction through because the card is already registered with them.

      Yes, paypal sucks.

      (There are other sucky reasons why I left my paypal account for dead, things like it doesn't provide anywhere near the level of protection I get when I purchase things with a credit card)

      --
      thank God the internet isn't a human right.
    16. Re:Any good stories about Paypal? by MBGMorden · · Score: 1

      Yeah. "It's all their fault" but you "won't go into the long story". That really helps me believe your story . . .

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    17. Re:Any good stories about Paypal? by indy_Muad'Dib · · Score: 2, Insightful

      PayPal UK != PayPal US

      same company but vastly different business practices.

    18. Re:Any good stories about Paypal? by bruno.fatia · · Score: 1
      I'm sure there is!! You can call here and ask for one:
      PayPal Customer Service Agents are available to help you during the following times:

      4:00 AM PST to 10:00 PM PST Monday through Friday
      6:00 AM PST to 8:00 PM PST on Saturday and Sunday

      Call us at: 1-402-935-2050 (a U.S. telephone number)
    19. Re:Any good stories about Paypal? by Anonymous Coward · · Score: 0

      This isn't the first and only charity or charity-like cause. I'll use hundreds conservatively, but I believe thousands is not inappropriate. Add to that a shear number of people you are able to give money too at any time to - for instance you can give to the my lunch fund right now. They handle a lot of giving - off the top of my head Child's Play - http://www.childsplaycharity.com/ . And, they handle a whole lot of transactions relatively cheaply for many a merchant. So, yes, Paypal has a relative halo atop their com.

      No, I do not work for Paypal, but I do frequently do business with them.

    20. Re:Any good stories about Paypal? by @madeus · · Score: 2, Informative

      What was the reason money was missing? Was it a sale you made, a purchase you didn't? a purchase gone bad? It wasn't a result of a purchase I'd made (I'd only used it once and the vendor sent me the item with no issues) or a sale (I've never sold anything via PP or tried to collect any money via PP for any reason). They just choose to take money out of my account without authorisation (and credit themselves with it).

      They said they would not refund it, but they did say they would subtract the amount they'd taken from my *next* Pay Pal purchase. Once bitten twice shy however - I have no desire to do business with any company that act's like that (not least as it's downright illegal - and they know that it seems, given their cookie cutter email reply had a whole paragraph on 'Don't complain to your Credit Card vendor.' and all the bad things they will do (e.g. freeze your account and funds- if you have one) if you do so).

      I don't much like being bullied, and I had nothing to lose, why is why I 'dared' and ratted them out for breaching MasterCard's T&C's.
    21. Re:Any good stories about Paypal? by tehcyder · · Score: 1
      I've met quite a few people who no longer use Pay Pal for their business
      Why would anyone use Pay Pal for a serious business in the first place? I've never worked anywhere that does.
      --
      To have a right to do a thing is not at all the same as to be right in doing it
    22. Re:Any good stories about Paypal? by crazzeto · · Score: 1

      I certainly don't have any... I got caught in a bit of a mess with paypal my self a while back (not at all similar to this but just as fustrating to me). I've found exactly what the authors of the article found, that PayPal sucks bad when it comes to working with their customers to solve problems. The only reason why they are still around it because they don't have decent competition yet. Here's hoping someone with a brain decides to start competing in this space.

  78. Re:Perhaps similar to the Somethingawful Katrina f by Chaos+Motor · · Score: 2, Informative

    I actually came here to post exactly this. And the problem with United Way vs the Red Cross is that the United Way pays their management hundreds of thousands of dollars a year to do jack shit. They waste huge amounts of donations on unnecessary expenses, and they use strong-arm tactics to 'encourage' these donations at large companies. United Way is a morally corrupt vehicle to enrich the company's directors, and SA did not want to contribute to that.

  79. Re: Yea, Paypal Sucks...and that's on a good day by iocat · · Score: 5, Insightful

    PAYING with PayPal is rarely the problem. It's GETTING YOUR MONEY BACK from PayPal where all the issues come up. All their policies are designed to do one thing: keep the cash in their accounts, earning interest for them, for as long as possible. As a payer, I've never had any issues.

    --

    Dude, I think I can see my house from here.

  80. I got an idea by kahrytan · · Score: 1


    1. Use Amazon.com Honor System.
    2. Everyone who added money to the fund, demand a refund.
    3. Don't trust Paypal with large sums of money ------EVER!~!~!~!~!

    --
    \
  81. Charity or not charity? by fahrbot-bot · · Score: 1
    However, PayPal declined, saying it has an exclusive charity relationship with United Way of America.

    This would seem to imply that the Deadspin funds will have to go to the United Way. Of course the Paypal weenie was quoted in the article as saying that the funds would go to the "bank account on file" after 180 days, which would imply that Paypal doesn't consider it a charity account - otherwise it would have to go to the United Way.

    So which is it Paypal?

    --
    It must have been something you assimilated. . . .
  82. Re: Yea, Paypal Sucks...and that's on a good day by Stephen+Samuel · · Score: 3, Insightful
    You'd be surprised. Some bakers do just want to make the best bread and keep their customers happy -- the store is just an avenue of expression that means that they can afford to do what they like.. I know a few people like that.

    The constitutions of big business (anything with widely held shares) pretty much says that they're out to make money. They are their balance sheet, and anything that the CEO says will help the balance sheet is what gets done. If you've seen the corporation, you'll understand this.

    Small businesses, on the other hand, are often there because the owner likes what (s)he is doing and they get to make a living doing it.

    I, for example, love solving people's problems. Many of the jobs I've had, I'd do for free, if I had the money from an independent source. Other friends of mine are completely mercenary about their jobs.

    I guess that what I'm saying is that small businesses are an expression of their owners .... larger businesses too, but shareholders tend to be only interested in the profits.

    --
    Free Software: Like love, it grows best when given away.
  83. Non-Charitable PayPal donations by NetSettler · · Score: 1

    The reason why Paypal does this is because creating a charity account without being able to provide documents proving your charity status is suspect. It's a red flag.

    You make some very good points, and yet...

    Never underestimate the contribution of a bad user interface.

    I have several times poked at the interface for collecting donations through PayPal, concerned about exactly the question that this whole thing hinges upon: Charitable Status. I'm not a charity, but could imagine accepting donations from people who want to support some of the sites I've created, as long as people clearly understand I'm not a charity. Yet it's hard to find anything in the PayPal user interface or documentation that reassures me that I will not be mistakenly offered by their software as someone fraudulently pretending to be a charity. So I've never done it.

    I suppose what it takes to actually set up one of those things is a belief that "the right thing will magically happen", and I'm hardly surprised that this kind of misunderstanding happens when that kind of dicey analysis is what one is reduced to. So while there may be some sensationalizing in the story, and the story may even be focused on the wrong issues, I think the underlying problem of PayPal failing to deal with this issue explicitly is a real one. And it's hardly surprising to me, at least, that someone managed to get confused about what the effects of their setup actions might be.

    It would be useful if PayPal went to a lot more trouble in its help documentation, its UI, and on the icons/buttons themselves to say whether the target was purporting to be a charity or not. (For example, the words "Make Charitable Donation" or "Donate (Charitable)" or "Donate (US Charity)" or "Donate (deductible)" might be good ways to highlight charitable donations. The end-user-donation interface could show would-be donors about the nature of the charity.) Further, I certainly looked hard for a paragraph or even a section saying what my obligations might be as a non-charity to disclose the fact in a way that was visibly apparent to people, but I found none such. Of course, if someone thinks I just overlooked something obvious, maybe they can point me to a definitive statement in the online button-making factory or the long, tedious documentation, where I definitively say "No, I'm not a charity, don't pass me off as one." and it definitively acknowledges "Ok, I understand you're not a charity and I'll make sure people know not to treat you as one". I'll be quite happy to find clarifications/corrections attached to this message.

    --

    Kent M Pitman
    Philosopher, Technologist, Writer

    1. Re:Non-Charitable PayPal donations by Anonymous+McCartneyf · · Score: 1

      I don't trust Paypal further than I can throw them, and I am not a lawyer, but may I advise you?
      You say you are not running a charity. You want donations, but you want them for a service: you want your visitors to help pay for some of your websites.
      Set up a commercial account. Inform your visitors yourself that payment is desired but not optional. If Paypal won't give the disclaimers, tell them what you are and what you ask yourself. You should have some control over where their click-box goes on your site, and you can put your warnings nearby.
      It's better to pay a little more to Paypal and to the IRS if it lessens the odds of a shut-down like this, IMO.
      But I'm not a lawyer. If a lawyer reads this, please correct me!

      --
      There is a fine line between recklessness and courage... -- Paul McCartney
  84. Re:Thanks, Slashdot! Worst Paypal scam yet! by niin · · Score: 1

    And where, exactly, in the article, did they say they couldn't provide such documentation? In fact, I thought the article said that, at least according to Paypal's records, the account was listed as not-for-profit.

    That didn't magically happen.

    But, this is slashdot, lets just take the smallest amount of biased information and extrapolate that any corporate entity is Satan.

  85. Duh by empaler · · Score: 1

    Obviously, MMO Patching Problems==Real World Money Transferring Problems.

    1. Re:Duh by werewolf1031 · · Score: 1

      It does when you're paying Real World Money for a continuing service, regardless of the nature of that service (ie. "entertainment" in WoW's case). If the local phone company, to whom I pay Real World Money for a continuing service, decided to "upgrade" their system and suddenly I couldn't call my family a few towns over because of these "upgrades", yeah there'd be a verbal confrontation in order, and, depending on the legality of the "upgrades", legal action. Sure, the latter example of the phone service can be judged by many people, in their opinions, as more important than the former, but that doesn't matter; you pay for a service, you expect at least a certain minimum of quality and functionality.

    2. Re:Duh by gormanly · · Score: 1

      I don't get it: you're not new here but don't realise that, for most Slashdotters, MMO problems >> RL money problems ?

  86. BZZZZT! WRONG! by raehl · · Score: 3, Insightful

    The fund in question was set up (possibly improperly) with an explicit, legitimate purpose that all donors can be expected to know about. That means that it is not phishing.

    No it doesn't. All it means is that the person who created the account CLAIMS it's not a phishing scam. Someone who was running a phishing scam would say EXACTLY THE SAME THING that these people are saying. They would CLAIM that they were running a charity donation drive for a soldier's family, they would CLAIM that they were going to send the money to them, and then when Paypal put the money in their bank account, they would wire it to Russia.

    The way you do this RIGHT is you set up a separate, legal, non-profit entity, and in the ARTICLES OF INCORPORATION state that the purpose of the organization is to benefit John Smith's family, and that funds may only be distributed for that purpose, and then you open an account in that organization's name, not in your personal name. Then when you advertise that you're a charity, sign up for a charity paypal account, and people pay you through paypal and paypal says you're a charity, you can actually get your money right away.

    Paypal is doing the right thing here. There is simply no other way that paypal can offer a donate to charity function without this policy. Does it suck for this partciular 'charity'? Yes. Is it ENTIRELY their fault? Absolutely.

  87. No, and No. by raehl · · Score: 1

    IF the money is donated to the person whose house burnt down, and you collect it for them, it's not income for you, and you don't pay taxes on it. You can even collect it, deposit in your checking account, and then write a check to that person, still not taxable.

    Additionally, if the money donated by one person to this person is less than the annual federal gift exemption ($12,000 I think), it's also not taxed. And even if it's over, as long as the donor doesn't exceed their $1 million total exemption, STILL not taxable.

    So, no, no taxes.

    1. Re:No, and No. by raehl · · Score: 1

      I should caveat that that the recipient will owe income tax if they spend it on something they can't claim a deduction for.

    2. Re:No, and No. by Dravik · · Score: 1

      I stand corrected.

      --
      The purpose of language is communication, If the idea is clear the grammar ain't important
  88. Did you stay at a Holiday Inn Express last night? by Anonymous Coward · · Score: 0

    Eh?

  89. Nothing new... by Skal+Tura · · Score: 4, Insightful

    There's absolutely NOTHING new in Paypal doing this. They aren't regulated, so they can do what the hell they want to in effect. and you can notice this.

    On top of that, atleast in one point, even fscking janitors could get to see your account info there!

    It does get better tho... Rather than working honestly, in one case i had, i got a fraudulent order, found out about that myself
    a day later, e-mailed them about the transaction needs to be reversed. This got to happen due to the fact, that they do not require any authentication at all to deposit more into paypal, as long as you have username & password.

    I explained what has happened in detail etc. meanwhile, calming the victim down (who's account was stolen, victim of a phishing attack). I wasn't going to just send the funds to her, then the insane transfer fees would be lost etc. Total amount was approximately 150.

    Almost 2 months later, i finally got a word from there... Nope, they hadn't read my e-mails, it seems it was automated message, saying the funds had been refunded etc. but the thing is, who's money it was, never got it. She noticed my Myspace profile 6months later, and she hadn't got STILL got it, while paypal had taken the funds from me.

    In effect: Paypal decided to take the funds, without refunding them.

    Nevermind the insanely high fraud amounts with them! I dropped them, after using them years and years, guess they calculated the
    one time cash was worth to them more than continuing transfer fees.

    People, don't use paypal, there is honest companies out there to replace them... That being moneybookers!

    1. Re:Nothing new... by RexRhino · · Score: 1

      There's absolutely NOTHING new in Paypal doing this. They aren't regulated, so they can do what the hell they want to in effect. and you can notice this.

      Of course, it is the fact that they ARE NOT regulated that makes Paypal so useful.

      You want a regulated version of Paypal? They have them. They are called BANKS!!! You want to accept small payments on your website in a way regulated by the government? Sure! It is called getting a buisness licence, then getting a bank account for that buisness, then getting a merchant account for credit cards for that buisness, and then an online processor to go through the merchant bank etc. Expect to pay several thousands of dollars in order to do it properly, and expect it to take several months.

      Have you ever tried to get a bank account in order to collect charitable donations? Besides actually having to make a physical trip to the bank, expect having to fill out a bunch of forms, answering a bunch of questions, and putting yourself on an IRS watchlist for extra scrunity. That of course won't let you collect money via credit card or micro payment online (that will require several thousand dollars, getting a merchant account, getting a processor, etc, like mentioned above). People will have to mail checks... which will take several weeks to arrive in the mail, then several weeks to clear... and if you want to do everything by the books, you are going to have to document all the money and where it came from.

      Thank god there is no regulation with Paypal (and other paypal like services), because that regulation would destroy the usefulness and flexibility of the service. People are using Paypal because it is unregulated. Unfortunatly, there are trade offs to using an unregulated system... you trade the security in exchange for flexibility and low-cost. Now, if you want to boycott Paypal, that is fine, I 100% support you on that (especially now that there are alternative services, like Google Payments). However, please please please don't regulate services like this, and thus turn them into banks.

    2. Re:Nothing new... by Skal+Tura · · Score: 1

      Actually, no pun intended, but you don't know what you are talking about :)

      If paypal would be regulated, it would probably just contribute to flexibility. Regulation does not mean extra bureaucracy for the individual by no means at all, it means extra security for the individual.

      There would be a lot more bureaucracy for Paypal, that's true, and it would cost, but Paypal's transfer fees are already so high that they should be able easily to cover that.

      Moneybookers is regulated, and they are easy, fast & flexible to use. If you want merchant account with them, it means extra forms, but that isn't much, just basic stuff like VAT ID, Contact person etc. and if they wouldn't collect these, i wouldn't want to use
      them. But you do however got for the money full protection from fraud, get an fraudulent order? Moneybookers will cover it.
      Why can they do this? They actually have working anti-fraud measures! How?

        - For almost any transaction, you need to insert your birthdate
        - To get verified, i think they actually required a bank account to be added, but no problem: they have bank accounts all over the world.
        - Other measures, i can't think of now except the basic ones, and what are transparent.

      In fact, moneybookers anti-fraud measures provides a very high transparency. They do mistakes too, i've had my account locked twice, got my only fraudulent orders ever with moneybookers, 3 of them within weeks, it was very fast sorted out via extra anti-fraud screening -> pictures of driver's license and that's it.

      Now about credit card payments: you can acquire methods to collect via credit cards in just minutes, 2checkout for example, costs 49USD to open, and all is processed on their end. They work for you as 'authorized reseller', thus the revenues you collect thru
      2checkout are also non-taxable mainly, you still will need to pay for 'profit tax' tho (which here in finland starts for a small company from 48% if you can move the numbers correctly, otherwise 53%)

      Micropayments: About just as fast :) Mpush

      Oh and Banks aren't a viable alternative for Paypal if you are a foreigner, ie. european paying to US. US doesn't have IBAN/SWIFT, that being an european thing. IBAN/Swift offers free & fast international payments (4 business days usually)

      Paypal isn't flexible, on top of that, non-regulation doesn't make them any more flexible. They are unregulated because, they don't then need to handle the bureucracy with it, they can collect any kind of fees, and especially, last but not least: they can take your money when they want to :) Yes, they have legal right to steal your funds from there with any excuse. Of course, the fact is hidden under the name of suspension (in real banks it's freezing the account), and you should get the funds after 160days,
      but are you going to be successfull? Not necessarily, most probably you won't ever see your money again.

      Oh yeah, if you collect for charitable cause, you should ALWAYS get the charity clearance, because unless you do, because you HAVE TO pay the taxes without one, no excuses there.

  90. Re: Yea, Paypal Sucks...and that's on a good day by Tim+C · · Score: 1

    Most people don't realize that PayPal charges a small fortune for nothing more than a little convenience

    That phrase right there sums up the business model of entire industries; care to explain what's so evil about it?

  91. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0
    The Red Cross is a commercial entity
    Huh? Commercial as in: they make a profit and pay it to their shareholders/owners?

    What are you smoking?
  92. CALL PAYPAL! by mr_zonules · · Score: 1

    I found this list of numbers from paypal sucks. http://www.paypalsucks.com/PayPalPhoneNumbers.shtm l I think it would be possible to /. the phone systems! It would certainly be terrible if everyone in the company recieved 1000 messages in their voicemail overnight! Call away! I've already left 5 messages! P.S. I think that paypal can "see" what number you are calling from. So unless you are not a PayPal member, use a calling card, payphone or block your ID in some other fashion! -Z

  93. It still is a donation! by Sillygates · · Score: 1

    Paypal wants money too!

    --
    I fear the Y2038 bug
  94. Re: Yea, Paypal Sucks...and that's on a good day by daniel_newton · · Score: 1

    Dude, if you cant recognize hyperbole when you see it you will ah.. end up chastising people needlessly.

    Think about the ramifications!!! :@(

  95. Moron fucks up, Film at 11. by Gordonjcp · · Score: 0, Troll

    They told Paypal they were a charity when they are not. It's a clear and simple violation of Paypal's terms of service. Don't lie when you're setting these things up, and you won't have problems.

    1. Re:Moron fucks up, Film at 11. by Daniel+Phillips · · Score: 1

      They told Paypal they were a charity when they are not. It's a clear and simple violation of Paypal's terms of service.

      Did you read the article? It says Pay Pal set up the account as if for a charity without being asked to do so.

      By the way, I'm glad I'm not you.

      --
      Have you got your LWN subscription yet?
    2. Re:Moron fucks up, Film at 11. by Gordonjcp · · Score: 1


      Did you read the article? It says Pay Pal set up the account as if for a charity without being asked to do so.


      And they never thought to check? For something as important as that?
      By the way, I'm glad I'm not you.

      And why's that then?

    3. Re:Moron fucks up, Film at 11. by p3d0 · · Score: 1
      Did you read the article? It says Pay Pal set up the account as if for a charity without being asked to do so.
      How do you know that exactly? Oh, the article. Well, good, because that certainly couldn't be biased or misleading.
      --
      Patrick Doyle
      I mod down every jackass who puts his moderation policy in his sig. Oh, wait a sec....
    4. Re:Moron fucks up, Film at 11. by Daniel+Phillips · · Score: 1

      How do you know that exactly? Oh, the article.

      The article is more credible than some random Pay Pal, or you for that matter, since I know from personal experience that Pay Pal engages in exactly the described conduct.

      --
      Have you got your LWN subscription yet?
  96. Re: Yea, Paypal Sucks...and that's on a good day by sporkme · · Score: 0

    Hey man, you sound like you could really help me out. Do me a favor and fly into Indy and help me work on my old Ford truck. The mechanic is too expensive, even though he loves to work on these things -- especially the '79's. Man! You would think he would just do it for free!

  97. Re: Yea, Paypal Sucks...and that's on a good day by nyri · · Score: 2, Insightful
    Buddy, if your definition of evil is PayPal then you need some serious help.


    I sugest that you read the post again. He is saying "PayPal is evil" not "Evil is PayPal". There is a difference you know.
  98. Re:Thanks, Slashdot! Worst Paypal scam yet! by RedWizzard · · Score: 1

    And where, exactly, in the article, did they say they couldn't provide such documentation? In fact, I thought the article said that, at least according to Paypal's records, the account was listed as not-for-profit.

    That didn't magically happen.

    Second paragraph, first (really long) sentence:
    "...they set up the initial Paypal account as a "charitable organization" account. (We do not know why they did this. We did not ask them to.)"

    So the article doesn't say whether or not Paypal can provide documentation that the client asked for that account type, but they categorically deny that they did.

    But, this is slashdot, lets just take the smallest amount of biased information and extrapolate that any corporate entity is Satan. Yup, this is Slashdot, where people make authoritive statements about articles they apparently haven't read.
  99. Paypal is just screwy. by John+Pfeiffer · · Score: 1

    Paypal has all sorts of screwy policies, and overzealous pencil-pushers who follow them to the letter. I've heard of people selling airsoft guns (The real Japanese ones, not that sh*t you can buy in walmart now.) via buy/sell/trade sections of various boards, and then having paypal close their accounts and seize the funds because 'it is against paypal policy to sell firearms'. Yes, people have gotten their accounts yanked for BB gun-running.

    So this kind of nonsense is hardly surprising, though I do feel that the headlines are attempts to exaggerate the situation.

    Note: I wrote this moments after I sent an email to withdraw my Play-Asia affiliate money to paypal... Let's hope paypal doesn't decide that import videogames are illegal this week...it is a substantial sum. :O

    --

    Friend: "The NIC is misconfigured..." Me: "No prob, I'll just telnet in and fix it." *Silence*
  100. Re: Yea, Paypal Sucks...and that's on a good day by jimmydevice · · Score: 0

    I tried your suggestion with a google search of "online auction electronics"
    Buyselltrades.com was at the top of the list, here are the results:

    CATEGORIES
    > Laptops (0)
    > Apple, Mac (0)
    > Drives & Controllers (0)
    > Networking (0)
    > Services (0)
    > Printers (1)
    > Video, Multimedia (0)
    > Monitors (0)
    > Computer Systems (0)
    > Components (0)
    > Peripherals (0)
    > Software (0)

    This may be a bad example, but it seems most consumers
    don't want to search the net for auction deals.
    I know where to find deals, but does Joe and Jill Sixpack?

    Cheers

  101. Re: Yea, Paypal Sucks...and that's on a good day by oggiejnr · · Score: 1

    Compared to what we as a small shop had to pay to our credit card processing company (who was the cheapest available when the contract was signed) PayPal's rates are very reasonable.

  102. Not surpised by woksta · · Score: 0

    I am not surprised by this at all. Paypal face a lot of fraud but feel that they have a right to close accounts as they see fit.............. Never leave money sitting in your paypal account!

    --
    teh omg kekekekkekekekekeke!!!!11shift!!!1one11eleven
  103. Re:BZZZZT! WRONG! by Anonymous Coward · · Score: 0

    Russia?!? WTF? U mean Albuquerque, right?

  104. Mod parent up by patio11 · · Score: 1

    No way in heck a real live Paypal employee was making any inferences AT ALL about the account until something had made one of the computers flag it for fraud. Dozens of employees (tasked to fraud/verifications), millions of accounts, hundreds of millions of transactions per year. You do the math. Paypal depends on the overwhelming majority (99.9 and keep going) of those being totally automated.

  105. Re:Thanks, Slashdot! Worst Paypal scam yet! by kralizec_gof · · Score: 1

    Then, wouldn't it be FAR more intelligent to demand the documentation BEFORE flagging the account as non-profit? I mean, the can refuse to create the account and to collect the money, but once the money is collected they shouldn't mess with it without a REALLY good cause...

  106. PayPal are crooks, but war criminals are worse. by ChameleonDave · · Score: 0, Flamebait

    People collecting for murderers and their families should not be allowed to claim any kind of charitable status.

  107. Paypal is right by Bucci_boy · · Score: 1

    Hmm. Looks fishy from the start, and I actually think paypal is doing the right thing here. Regardless, it seems as though this money is going to be used to buy things for the soldiers (magazines, games, snacks, etc) that obviously don't need any more distractions. Maybe they wouldn't have been ambushed in the first place if they weren't eating combos and whacking it to playboys...?

  108. Re: Yea, Paypal Sucks...and that's on a good day by FractalZone · · Score: 1

    I know where to find deals, but does Joe and Jill Sixpack?

    Fair enough. I tried http://www.onsale.com/ after searching with Google for "online auction consumer electronics". Not a bad site. I've shopped there in the past. Your point is valid. Most people do not have a clue as to how to pose a query to a search engine. PayPal/eBay get into financially raping such innocent people.

    I'm surprised that no exec with a clue at PayPal didn't realize the horrible publicity they would obtain by ripping off the family of a slain soldier. :-( Most suits know more about PR and especially damage control.

    --
    "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
  109. Re: Yea, Paypal Sucks...and that's on a good day by FractalZone · · Score: 1

    Compared to what we as a small shop had to pay to our credit card processing company (who was the cheapest available when the contract was signed) PayPal's rates are very reasonable.

    Let me guess... You signed your contract with PayPal before it was part of eBay? And you have never sought a better alternative? PayPal is as predatory as the "pay day", "tax refund", and "auto title" loan outfits. Can you say "unethical"? Both eBay and now PayPal are milking suckers for every penny they can snag.

    --
    "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
  110. Re: Yea, Paypal Sucks...and that's on a good day by oggiejnr · · Score: 1

    I meant signed with the credit card processing companies (who was part of Natwest as was). That said my infomation is probably out of date by now

  111. Re: Yea, Paypal Sucks...and that's on a good day by mwburden · · Score: 1

    Within the last two months, I got screwed paying and being paid. Needless to say, after I use up my current balance I won't use PayPal again.

  112. Re: Yea, Paypal Sucks...and that's on a good day by FractalZone · · Score: 1

    From what I understand, the banks that issue various forms of plastic are getting more savvy about 'Net payment methods and are trying to compete with eBay/PayPal...but the latter firms got the jump when the eGold-type firms ran into a regulatory quagmire. I could be very wrong about that. All I do knows is that I used to use eBay and now warn people to stay far away from it and PayPal (which I am not gullible enough to have ever considered using).

    Reputable, honest firms offer far better options for customers/clients to contact them than eBay/PayPal does. The slain soldier's family are a good example of how callous those outfits can be to "little people". On thing that saddens me is the way a large, mostly decent corporation, Google, has become dependent on the likes of eBay. At least Google has tried to compete with PayPal.

    ebay/PayPal...just Say "No!"

    --
    "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
  113. Re: Yea, Paypal Sucks...and that's on a good day by Slaughter'em · · Score: 0

    Apparently not everybody loves Raymond.

  114. Dramatic overstatement isn't it? (PayPal sucks!) by FractalZone · · Score: 1

    Lesson learned to all: if you're going to claim you're a nonprofit organization, BE A NONPROFIT ORGANIZATION.

    Guess what? Big Brother dislikes non-for-profit organizations because they interfere with taxing us to the max. It makes them jump though lots of hoops to establish themselves as such. Why not assume all organizations that accept donations from a wide, seemly unrelated set of donors are not-for-profit by default? Why not just scrap income taxes entirely? That would be too sensible...

    --
    "You're young, you're drunk, you're in bed, you have knives; shit happens." -- Angelina Jolie
  115. Re:Thanks, Slashdot! Worst Paypal scam yet! by jandrese · · Score: 1

    Do people think setting up a Paypal account involves walking down to your local brick and mortar Paypal branch and showing them proper ID and bringing your papers? Have you ever set on up yourself? In case you havn't, here's how it works: you go on their website and click the "create a new account button", that asks you some questions (upgrade to merchant? use the money market? etc...), then it asks for a payment method (usually a credit card at this point) and that's it. Afterward, you have an account that you can attach existing bank accounts and whatnot to your Paypal account. At no point are you talking to a real person or is there really any room for screwup other than the kinds you make yourself.

    Theoretically Paypal could set it up such that you have to call them and fax over documentation on your bank accounts and whatnot, but that would greatly increase the amount of staff they need and would almost certainly raise their fees quite a bit. It would also defeat the purpose somewhat of having an easy to use online payment system.

    --

    I read the internet for the articles.
  116. Re:Perhaps similar to the Somethingawful Katrina f by jandrese · · Score: 2, Interesting

    Those "Firefighter Union Charities" and "Police Brotherhood Funds" that call you are basically a scam. They give the police/firefighters a lump sum and then call in their name and keep everything they collect. The overhead can be on the order of 95% when all is said and done. If you are suckered into contributing to one of those you'd better be ready to listen to your phone ring, a lot. They will promptly use your name in the other similar charity-scams that they've set up. I used to have a picture of two pledge kits from two "different" organizations (I even asked them when they called back and they denied all knowledge of each other. The two organizations were: The Brotherhood of the Police Chiefs and the Police Chiefs Brotherhood. Their logos were similar, but not quite identical, and the information packets on the inside were nearly identical. Interestingly enough, the former had pledges in the $35-$55 range, while the latter had them in the $45-$75 range.

    From what I can tell, if you "pledge" but then never send in the money, eventually they'll put your name on a deadbeats list and stop bothering you. At least the volume of calls I get from "unrelated" organizations diminished a fair bit after I sat on 5 different pledge kits for a few months.

    --

    I read the internet for the articles.
  117. Yeah, but Paypal isn't a baker by Dcnjoe60 · · Score: 1

    You'd be surprised. Some bakers do just want to make the best bread and keep their customers happy -- the store is just an avenue of expression that means that they can afford to do what they like.. I know a few people like that.

    Yeah, but Paypal isn't a baker, it's a financial institution. Bakers don't have to deal with federal regulations related to wire transfers, money laundering, etc. The sad fact if somebody wanted to create an account to help slain solders or whatever, they should have done it through a local financial institution. Then they could have linked Paypal to that account to accept funds.

    With all of the people blaming Paypal on this, are they really wanting Paypal to do background checks on their account holders to make sure they are who they say they are? If not, then it's too bad that this error occurred, whether a clerical mistake at Paypal or through the way the individual set up the account, but this isn't a case of Paypal trying to bully somebody. It's a matter of following the federal regulations imposed post 9-11.

    1. Re:Yeah, but Paypal isn't a baker by Anonymous Coward · · Score: 0

      Yeah, but Paypal isn't a baker, it's a financial institution. It's not. It's a private company and not a bank.

  118. Re: Yea, Paypal Sucks...and that's on a good day by IainMH · · Score: 4, Funny

    I sugest that you read the post again. He is saying "PayPal is evil" not "Evil is PayPal". There is a difference you know.

    Not to Yoda.
  119. Who thinks they are a bank? by cascadingstylesheet · · Score: 1

    >If PayPal wants to continue pretending to be a bank,
    >they should be regulated like one.

    Am I their only customer who never thought that they
    were a bank?

    I do some web programming on the side. I had always
    been paid by check, but one of my clients happened to
    suggest paying me by PayPal.

    Why not? I agreed, he paid me, I transfered the money out
    right away (OK, it took three days - certainly faster than
    them mailing the check, me getting around to depositing
    it, and the check clearing), PayPal took their cut and
    everybody was happy. That same client always pays me
    via PayPal now, and a few others have from time to time.

    I never *thought* they were a bank, and wouldn't ever
    think such a thing. They're an easy way to send some
    cash over the Internet. I wouldn't use them if I needed
    to process huge numbers of payments, or huge amounts; I'd
    use a credit card processor. People use PayPal
    specifically to *avoid* using a credit card processor!

    Who *are* these mysterious people who think that PayPal is
    a bank? I mean, other than those constantly beating the
    regulation drum?

  120. Headline should read by Anonymous Coward · · Score: 0

    "Scammers setup fund to defraud slain soldiers' families"

  121. Paypal's profit is in the delay by Anonymous Coward · · Score: 0

    Keep in mind that Paypal's business model is to aggregate a bunch of funds and make money off the float - collecting interest on funds stored on its system while paying out none of that interest to the account holder. That's how they can provide useful services for free. The policies that enforce delays in withdrawals can be justified by security issues. But it's also true that when they are applied across a platform of 90 million members, that extra interest adds up. But what do you bet this gets cleared up quickly.

  122. Re:Perhaps similar to the Somethingawful Katrina f by Anonymous Coward · · Score: 0

    Just remember the magic words 'ooo!! got to go, the wife just got naked for me' *CLICK*

  123. Re:Thanks, Slashdot! Worst Paypal scam yet! by kralizec_gof · · Score: 1

    Well, I guess that procedure is OK for a normal account... But given that it's an "special" kind of account and that you are expected to provide the documents anyway to withdraw the money (otherwise, why on earth do you want it in the first place), why not to ask them at the creation time and not when you want to get the money?
    This way, they first get people's money, and then they decide what to do with it... Good business, I'd say... But just imagine you go to your bank, open an account, and after 3 months putting money in, you are told that you forgot some bureaucratic shit, or made some mistake, and that they won't give it to you... Crappy, ain't it? I think all of us would expect to be told about it clearly and at the beginning...

  124. Rights by certel · · Score: 1

    I'm curious as to what rights Paypal has to hold your money anyway.

  125. Re:No major competition with PayPal is the problem by Anonymous Coward · · Score: 0
    Google will never launch any product that directly competes with anything EBAY owns or does. Why? Because EBAY is (judging by the number of sponsored links and such) the largest advertiser on google by a large margin.

    It stands to reason that eBay spends less than its total profits on advertising, and that Google only gets some fraction of eBay's advertising expenditures (though perhaps a large fraction).

    Since Google knows how much eBay spends with them on advertising and can get info on eBay's profits, Google may have calculated that it's worth more to compete with eBay even at the risk of losing them as an ad customer. Moreover, eBay may well be so dependent on Google for sending customers their way that they will have to continue to advertise with Google anyway.

  126. are you RETARDED??? by Anonymous Coward · · Score: 0

    YES, this IS PayPal's fault and there SHOULD be this much drama over it. I can understand if PayPal originally made a mistake and that's why they wouldn't initially release the funds BUT, as soon as PayPal knew the facts (when the soldier's family tried to get their money and they explained the situation)PayPal should have IMMEDIATELY released their money and apologized for setting up the account the wrong way. PayPal doesn't HAVE to enforce their strict rules on them. By doing so, they are heartless bastards!

    This reminds me of how so many other corporations get away with murder by telling their customers that "they can't do that because its against their policy" or "the computer won't let me do it". They hide behind their computers and strict policies so that they don't have to help you, even if it's their mistake. I just recently had a problem with Sprint. They made a mistake and I had to pay for it and their system wouldn't let them credit my account. How convenient (for them).

  127. Re:Thanks, Slashdot! Worst Paypal scam yet! by Nekhlyudov · · Score: 1

    PayPal essentially has two types of accounts -- personal and business. When you create either type of account, you aren't required to provide any significant amount of documentation. This is mainly because PayPal assumes (rightly so) that lots of people will create accounts for 'business' and not everyone is actually going to seriously do business. Once the account is created, on the main overview page there is typically a link that says 'Recommended Steps for Merchants'. The price for not going through these steps is that you might run into problems later when PayPal wants to know a little bit more about who is receiving thousands of dollars.

  128. How do we know TFA isn't a Phishing attack? by iambarry · · Score: 1

    OK - I read TFA - and of course I'm outraged. TFA suggests to call the number provided - oh as a note, you'll have to give them your Paypal account information...

    Anyone else a little suspicious? How do we know they aren't just phishing for paypal accounts/passwords with a made up story about Paypal stealing from veterans widows?

  129. Re: Yea, Paypal Sucks...and that's on a good day by Archangel+Michael · · Score: 2, Informative

    Actually, Yoda would say ...

    Evil, Palpal is.

    The verb is either at the front of the sentance, or at the end (or both), depending on whether it includes the "to be" verb.

    "away put your weapon"

    "Begun, the clone wars have"

    --
    Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  130. Re: Yea, Paypal Sucks...and that's on a good day by elphins.son · · Score: 1

    IIRC, Yoda's sentence structure actually fairly closely matches German grammar, rather than English.

  131. Gift Tax by SpringWolf · · Score: 0

    The funds (if truly given to the soldier's family) would be classified as a Gift. According to the IRS:

    Q: What is the gift tax?

    The gift tax is a tax on the transfer of property by one individual to another while receiving nothing, or less than full value, in return. The tax applies whether the donor intends the transfer to be a gift or not.

    The gift tax applies to the transfer by gift of any property. You make a gift if you give property (including money), or the use of or income from property, without expecting to receive something of at least equal value in return. If you sell something at less than its full value or if you make an interest-free or reduced-interest loan, you may be making a gift.

    Q: Who pays the gift tax?

    The donor is generally responsible for paying the gift tax. Under special arrangements the donee may agree to pay the tax instead. Please visit with your tax professional if you are considering this type of arrangement.

    Some one will end up paying taxes on the money collected. The IRS doesn't care who collected it, where it was collected, or how long it was frozen before it was dispursed. They will get their cut.

    --
    - Spring
  132. acceptable use policy by Anonymous Coward · · Score: 0

    paypal's acceptable use policy lays out only one scenario for receiving donations:

    http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/ use/index_frame-outside&ed=nonprofit

    "To ensure compliance with state, federal and international laws, all charities and non-profit organizations that utilize PayPal to accept donations are required to receive authorization from PayPal before conducting such business. PayPal requires proof of tax exempt status or registration with applicable country specific regulatory bodies and takes certain due diligence measures to assure the legitimacy of the organization.

    If you or your organization requires Charity or Non-Profit approval, please send your contact information, the URL address of your website, a brief organization summary and proof of your tax exempt or registration status to compliance@paypal.com."

    there isn't another scenario listed for "receiving donations other than as a charity or non-profit". everything else is about goods or services. so, while perhaps noble, accepting donations when you are not officially a charity or non-profit lands you outside of their acceptable use policy.

  133. Re:Thanks, Slashdot! Worst Paypal scam yet! by niin · · Score: 1

    It's far more likely that the user made an error when creating the account. That is all automated; Paypal doesn't really do anything other than provide the web site sign up. This is why the 'Paypal flagged the account wrong' doesn't fly with me.

  134. Re:Thanks, Slashdot! Worst Paypal scam yet! by niin · · Score: 1

    Regardless of how crappy the procedure is (I really don't think it's bad), you're conceeding here that the error was on the part of the user (incorrectly identifying their account type or not taking the steps to verify/validate their account) and not Paypal.

    It's easier to blame the corporations, though, than to blame the foul-mouthed blogger.

  135. Terms of Service. Did you read it? by neo · · Score: 1

    "What?"

    The terms of service. Did you read the Terms of Service?

    "What?"

    English, do you speak it? Say 'what' one more time. Say 'what' one more mother fucking time.

    "No, no, I didn't read it."

    Then why you trying to treat PayPal like you read it?

  136. Re: Yea, Paypal Sucks...and that's on a good day by pissedoffamerican · · Score: 1

    I second that. My balance on my paypal account is zero, and it always will be. I just use them for credit card transactions and the occasional bank account instant transfer.

  137. Re: Yea, Paypal Sucks...and that's on a good day by ErixTr · · Score: 1

    He is saying "PayPal is evil" not "Evil is PayPal". There is a difference you know./

    Not if he is living in Soviet Russia.
    --
    less is more
  138. Re: Yea, Paypal Sucks...and that's on a good day by Anonymous Coward · · Score: 0

    You sound like a
    A) A proponent of small business above corporation, or
    B) Communist

    Business:

    # a commercial or industrial enterprise and the people who constitute it; "he bought his brother's business"; "a small mom-and-pop business"; "a racially integrated business concern"
    # commercial enterprise: the activity of providing goods and services involving financial and commercial and industrial aspects; "computers are now widely used in business"
    # business concerns collectively; "Government and business could not agree"
    # the volume of commercial activity; "business is good today"; "show me where the business was today"
    # a rightful concern or responsibility; "it's none of your business"; "mind your own business"
    # occupation: the principal activity in your life that you do to earn money; "he's not in my line of business"
    # an immediate objective; "gossip was the main business of the evening"
    # incidental activity performed by an actor for dramatic effect; "his business with the cane was hilarious"
    # clientele: customers collectively; "they have an upper class clientele"
    wordnet.princeton.edu/perl/webwn

  139. Keep This Alive!!! by sciop101 · · Score: 1
    Can this be kept alive?

    Does Slashdot have a way to bring this back near or around 13 April?

    Watch Deadspin?

    --
    The only thing new in this world is the history that you don't know.[Harry Truman]
  140. Correction by Anonymous+McCartneyf · · Score: 1

    I meant "payment was desired but optional." I hate making serious typos!

    --
    There is a fine line between recklessness and courage... -- Paul McCartney
  141. Re: Yea, Paypal Sucks...and that's on a good day by tehcyder · · Score: 1
    PAYING with PayPal is rarely the problem. It's GETTING YOUR MONEY BACK from PayPal where all the issues come up. All their policies are designed to do one thing: keep the cash in their accounts, earning interest for them, for as long as possible. As a payer, I've never had any issues
    So? They're a business, not a charity. How do you think banks make their money?
    --
    To have a right to do a thing is not at all the same as to be right in doing it
  142. Re: Yea, Paypal Sucks...and that's on a good day by Tyrion+Moath · · Score: 1

    It matches one way to say things in German, yes. But, as we all know, it's perfectly reasonable to speak the way Yoda does in English. It's just that nobody does in actuality. English does have major roots in Germanic languages after all.

  143. It is all capitalism and imperialism by F.Minusia · · Score: 0

    A few owners of most of the US wanted to get the oil out of Iraq. The innumerable casualties include this stupid brainwashed or poor soldier. Some others have tried to accumulate donations for some reason. Paypals argument is simple: If the soldier is the type of person who goes out of his way to help the oil barons, then why should he not be of some use to them as well. After all they must at least maintain status quo.

    --
    Prof(Miss) A Mani CU, ASL, AMS, ISRS, CLC, CMS, IEEE HomePage: http://www.logicamani.in Blog: http://logicamani.blogs
  144. Re:Perhaps similar to the Somethingawful Katrina f by alexo · · Score: 1

    > After finding that the United Way had a reputation for inefficiency

    Do they?

    Source please.

  145. Re: Yea, Paypal Sucks...and that's on a good day by Stephen+Samuel · · Score: 1

    I've got no problem flying out to give you what help I can, but you'll have to send me an airline ticket.

    --
    Free Software: Like love, it grows best when given away.