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Pre-Installed Linux On Dells Coming

When Michael Dell took back the reins of he company he founded, one of the first things he did was to launch the feedback site Dell Idea Storm. Following up on the recent Slashdot discussion of the early results of this experiment — an overwhelming expressed desire for pre-loaded LinuxDell reports on what it plans to do with this feedback. Quoting: "[W]e are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations. [On the question of which distro to choose:] "[T]here is no single customer preference for a distribution of Linux... We want users to have the opportunity to help define the market for Linux on desktop and notebook systems. In addition to working with Novell, we are also working with other distributors and evaluating the possibility of additional certifications across our product line."

340 comments

  1. Which distribution does not matter. by khasim · · Score: 5, Insightful

    As long as "Linux" has the drivers for the hardware. That's all that matters.

    1. Re:Which distribution does not matter. by AoT · · Score: 2, Insightful

      Bah, they're going through Novell.

      Clearly the Novell Microsoft team up is having some affect on industry.

    2. Re:Which distribution does not matter. by topical_surfactant · · Score: 5, Insightful

      Exactly! If I can purchase a laptop from a company knowing it will all just work out of the box in Linux, they will have my business almost immediately.

    3. Re:Which distribution does not matter. by sumdumass · · Score: 1

      A distribution might stop it from "just working" or working out of the box. It has happened in the past and will probably happen in the future. I'm going to guss that as long as everyone knows it is the distribution's fault and nothing inherent with the computer or design it would still be fine.

    4. Re:Which distribution does not matter. by vhogemann · · Score: 1

      Well,

      Dell can just build 100% Intel boxes, CPU, GPU, NetWorking etc... And they'll just work with the majority of the distros out there, and using opensource drivers.

      I'm hoping that this will put some pressure on AMD/ATI and nVidia to release opensource drivers to their products.

      --
      ---- You know how some doctors have the Messiah complex - they need to save the world? You've got the "Rubik's" complex
    5. Re:Which distribution does not matter. by Shatrat · · Score: 2, Informative

      You can already do this from places like System 76
      Sure, it's not a huge company like Dell, but they have support and warranties and after having dealt with the Dell's belonging to my family members, I can't imagine the support being any less useful than Dell.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    6. Re:Which distribution does not matter. by troll+-1 · · Score: 5, Informative

      As long as "Linux" has the drivers for the hardware. That's all that matters.

      It's my understanding that the dilema for Linux is that device manufactures are reluctant to have their hardware designs exposed in Linux code, therefore they usually don't give out their specs to Linux developers.

      Even if OEMs were willing to offer the same non-disclosure agreements to Linux developers as they offer to Windows developers, with the understanding that these developers distribute binary-only drivers, you'd still have the problem that Linus and the core kernel developers have said many times they're never going to go out of their way to support backward compatibility of binary drivers. Any such support would inhibit the free development of the kernel.

      But apps in Linux depend not only on your kernel version but many other things: what desktop you're using (some apps compile differently for gnome than they do for kde), what libs you have, not only if you have gtk, but what version.

      All this is great for a hacker like me. But the problem for Dell will be in choosing from the gazillions of combinations that make GNU/Linux what it is.

      I say, good luck to them. But it's not going to be easy if your customers just expect everything to be like it is in a Windows world.

    7. Re:Which distribution does not matter. by Anonymous Coward · · Score: 0

      I think all that is needed is for the laptops to be Linux Certified. Or guaranteed to work with Linux. Anyone can install it.

      The problem with DELL (note the crooked E) they have great prices, as long as you are willing to settle for a slower than normal processor - for instance, mine is an inspiron and only a year old but only has a 1.66 ghz processor. shit, the cheap HP stuff at walmart is faster! If you want the latest fastest stuff, you got to pay big bucks!

      I think my next box will be Lenova, and I will get a slightly outdated system from a discounter online.

      and for god sakes man, don't do the DELL financing unless you want to pay 29.9% which is about 50% time you add all the extra monthly charges - what a ripoff. but of course everybody is approved for $1500 to start.

      I got one question for you DELL. If you can't sell me a computer with a 56k modem that works with Windows XP, how the hell you going to build one that will work with Linux?

    8. Re:Which distribution does not matter. by Anonymous Coward · · Score: 0
      A distribution might stop it from "just working" or working out of the box. It has happened in the past and will probably happen in the future. I'm going to gu [e]ss that as long as everyone knows it is the distribution's fault and nothing inherent with the computer or design it would still be fine.

      Oh, like the way it is with windows?

    9. Re:Which distribution does not matter. by topical_surfactant · · Score: 1

      Thanks for the link! My company has ordered equipment from places like eracks, but I wasn't impressed. System 76 seems a bit more polished. Does anyone have other recommendations?

    10. Re:Which distribution does not matter. by frostoftheblack · · Score: 1

      I am posting this from a custom built R-Cubed machine.

      They offer highly customizable systems at very reasonable prices, and they offer a few different distributions to put on it, and they even designed their own customized kernel for maximum hardware compatibility. I'm running FC5 on a nice 2.0 GHz notebook.

      --
      Do not mark in this space. For official office use only.
    11. Re:Which distribution does not matter. by BroncoInCalifornia · · Score: 1

      I am posting from a System 76 "Pangolin" laptop. I really like it. It is based on an Asus whitebook notebook. This notebook is a "Common Building Block" CBB notebook. Many of the parts interchange with parts from other manufacturers. These include the battery, power supply, keyboard and screen.

      Installing the Beryl window manager was painless too.

      The hardware is rather generic with Intel Wireless and graphics. I am sure that just about any distribution will work.

      --

      Religion is the main cause of atheism.

    12. Re:Which distribution does not matter. by matcha · · Score: 1

      Looks like they are only going to certify. Thats it.

    13. Re:Which distribution does not matter. by MichaelSmith · · Score: 1

      It's my understanding that the dilema for Linux is that device manufactures are reluctant to have their hardware designs exposed in Linux code, therefore they usually don't give out their specs to Linux developers.

      The hardware designs are exposed in the binary drivers anyway. With modern tools there is not much difference between having the executable and the source except that you can't just reverse engineer the binary, slap a GPL on it, and submit it to Linus.

    14. Re:Which distribution does not matter. by Ed+Avis · · Score: 1

      But if a company says it has 'Linux drivers' these days they might mean some binary-only monstrosity that only runs with kernel 2.2.14 and tends to cause random crashes. I'd much rather say their hardware has drivers for Fedora Linux, or Debian, or some other distribution that has a reasonable free software policy. Then you know you're getting decent quality hardware with free drivers, even if you intend to run some other distro.

      --
      -- Ed Avis ed@membled.com
    15. Re:Which distribution does not matter. by Anonymous Coward · · Score: 0

      As the largest OEM - the largest contract that most device manufacturers could possibly get - Dell could make Linux drivers a requirement and still have multiple vendors fighting to bid on the platforms. Those vendors would then use the drivers as a selling point with other OEMs. That kind of move could change the industry.

    16. Re:Which distribution does not matter. by funfail · · Score: 1

      With Windows, you have a small number of distributions to test: Windows 98, Windows XP, Windows XP SP2, Windows Vista etc. You can code workarounds for each in your device drivers. With Linux, there are countless distros with countless bugs. That's why hardware manufacturers have to limit their support within a few distros.

    17. Re:Which distribution does not matter. by Sobrique · · Score: 1

      I'd cope if they limited it to just one distro 'supported' and the driver stuff open sourced. And given it's Novell, I'd imagine that we'll be seeing Dell laptops with SUSE preconfigured, and that's just fine by me.

    18. Re:Which distribution does not matter. by jon_anderson_ca · · Score: 1

      Even if OEMs were willing to offer the same non-disclosure agreements to Linux developers as they offer to Windows developers, with the understanding that these developers distribute binary-only drivers

      Nope. According to Greg Kroah-Hartman (the kernel dev who made the "we'll sign NDAs to write your drivers" offer):

      Q: How are you going to write a GPL driver by signing an NDA? Is it going to require a binary blob or some other way of obfuscating the code?

      A: No, not at all. I have written many drivers after signing NDAs with companies. They are usually signed either to keep information about the device private until it is announced at a specific date, or to just keep the actual specification documents from being released to the public directly. All code created by this NDA program is to be released under the GPL for inclusion in the main kernel tree, nothing will be obfuscated at all.

      So there's a way to get free drivers, and now a major OEM wants to support Linux. Sounds like just the incentive that the "IP"-sensitive companies need. After all, Dell sells a lot of hardware.

    19. Re:Which distribution does not matter. by Anonymous Coward · · Score: 0

      Google System76; they offer exactly what you say.

    20. Re:Which distribution does not matter. by Shatrat · · Score: 1

      System76 actually has a support forum at ubuntuforums.org There are quite a few testimonials and other user impressions on the service and hardware and you can post questions and problems which will be read by system76. I've been a roll-my-own person for quite a while now, it's half the fun, but if I was going to buy a complete system from somewhere else, I would buy from these guys.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    21. Re:Which distribution does not matter. by LarsG · · Score: 1

      binary-only monstrosity that only runs with kernel 2.2.14

      Binary-only drivers that only work with a particular version of the kernel that is included in a particular Linux distribution, surely? Add-on SATA-cards were so much fun for a while.

      --
      If J.K.R wrote Windows: Puteulanus fenestra mortalis!
  2. For real? by The+Anarchist+Avenge · · Score: 2

    If dell keeps this up for any amount of time, we could see a large upswing in the usage of linux on the desktop. Here's to this being more than a pipe dream.

    --
    Today's lucky number is: 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    1. Re:For real? by sumdumass · · Score: 4, Insightful

      Now only if there will be enough people actualy requesting it to make then want to keep offering it.

      It would be a real slap in the face for Michael Dell if after all the support for linux installed computers was shown on the ideas website, and the company taking steps to do so, and then find out there isn't really a demand for them.

      Let's hope there are enough customers doing more then saying they are interested to keep this going.

    2. Re:For real? by rlw26 · · Score: 0

      Well, wouldn't pre-installed Linux be much better than preinstalled windows? It depends on what crapware they can dig up to shove on the box.

    3. Re:For real? by Anonymous Coward · · Score: 0

      >It would be a real slap in the face for Michael Dell if after all the support for linux
      >installed computers was shown on the ideas website, and the company taking steps to do so,
      >and then find out there isn't really a demand for them.

      A bunch of Linux fanboys found out about the website and posted in some Linux fanboy communities, which lead to a whole lot of Linux fanboys requesting linux machines.

      The only problem is that the linux fanboys build their own PCs and installs and modifies whatever Linux they prefer, but think it would be nice for mr. and mrs. Smith to have a 'choice of OS'.

      If Dell were to offer Linux PC's(again), they would just revisit their last brush with Linux... Lot's of money spent and no sales.

      Andy

    4. Re:For real? by westlake · · Score: 1
      It would be a real slap in the face for Michael Dell if after all the support for linux installed computers was shown on the ideas website, and the company taking steps to do so, and then find out there isn't really a demand for them.

      Who said anything about consumer sales?

      Dell is interested in certifying Linux for its corporate clients. The purchase order for 500 units, the custom factory install.

  3. Dude by Anonymous Coward · · Score: 0

    I'd buy a Dell. But an exploding penguin is uncool.

  4. I hope Ubuntu is an option..... by cyberkahn · · Score: 5, Interesting

    I hope Ubuntu is an option. First, because it's a stable and easy to install distribution and it just works. I have installed it on a number of platforms and have been very pleased. Its package management system is awesome. I don't have the broken dependency issues I use to have with Fedora/Red Hat.

    Second, it has both versions available to the public for free being the Long Term Support release and the more bleeding edge. Unlike Red Hat, Ubuntu is willing to "eat its own dog food." Even on the more bleeding edge releases of Ubuntu I don't get the impression that I am running a broken beta release like I did on Fedora.

    Third, if you want to utilize it within the workplace you can sell it to management that there is official support available via Canonical, although there are other means of support as well. In addition it has already gained commercial acknowledgement through vendors such as Sun, IBM, and MySQL etc.

    Last, but not least because it's completely free Dell can install it on a system and not have to add the associated cost of a license. Perhaps let the user make a donation for each installation of Ubuntu?

    1. Re:I hope Ubuntu is an option..... by pboyd2004 · · Score: 1

      I doubt they're going to preinstall any free distros. I think they will preinstall RHEL WS and SLED. They probably don't want to eat the support costs.

      But them certifying their systems on any Linux distro and providing a no OS option. Is a good thing for Linux and probably for Dell too.

    2. Re:I hope Ubuntu is an option..... by Soko · · Score: 5, Informative

      Ubuntu makes very good sense for Dell to distribute, especially since they've licensed Click'n'Run from Linspire. Should make the average user's life easier when they want to listen to /watch their media files, besides Ubuntu being a great desktop distro.

      Kudos to Dell - let's hope they're willing and able to do this right.

      Soko

      --
      "Depression is merely anger without enthusiasm." - Anonymous
    3. Re:I hope Ubuntu is an option..... by __aaclcg7560 · · Score: 1

      I prefer Xubuntu (Xfce) over Ubuntu (Gnome) and Kubuntu (KDE) since my hardware is not the latest and greatest to be running eye candy. I was surprised that Ubuntu has a package option to switch over to Xubuntu/Xfce. That was cool as I originally installed Ubuntu on my filewall six months ago before I checked out Xbuntu.

    4. Re:I hope Ubuntu is an option..... by Original+Replica · · Score: 4, Interesting

      Just yesterday I was looking at getting a new laptop, and was dismayed because everything came with Vista. I am not an early adopter, I'm possibly a luddite compared the /. crowd. However, I've heard more good things about Ubuntu than any other Linux version, I would rather buy a laptop with Ubuntu than Vista. So, give mainstream America another two years to catch up to where I am, and your dreams of Microsoft falling may be realized.

      --
      We are all just people.
    5. Re:I hope Ubuntu is an option..... by Billly+Gates · · Score: 2

      You can order some pc's with WindowsXP if you call them or from their website. I know many laptops that come with Vista you can order WindowsXP restore disks.

      You are right to avoid Vista if you run any security software or anything graphically intensive.

    6. Re:I hope Ubuntu is an option..... by Whiney+Mac+Fanboy · · Score: 1

      hat was cool as I originally installed Ubuntu on my filewall six months ago before I checked out Xbuntu.

      Why the hell are you running a GUI on your firewall?

      You can actually turn the GUI off in linux - it's not like windows or osx.

      --
      There are shills on slashdot. Apparently, I'm one of them.
    7. Re:I hope Ubuntu is an option..... by Red+Alastor · · Score: 3, Informative

      Ubuntu have an OEM version which would make life much easier for Dell.

      Beside, Canonical is providing support for Ubuntu.

      --
      Slashdot anagrams to "Sad Sloth"
    8. Re:I hope Ubuntu is an option..... by Urza9814 · · Score: 0, Flamebait

      *shudder*
      I've actually never managed to successfully install Ubuntu. Slackware, Mandriva, even Libranet all worked fine. Ubuntu wouldn't even boot into the main installer for some reason.

      Mandriva, now there's a distro that 'just works'. Didn't even have to do anything for my wifi drivers. Installed it, and everything was fine. Hell, it was less work than Windoze.

    9. Re:I hope Ubuntu is an option..... by __aaclcg7560 · · Score: 0

      The terminal windows are a lot nicer than a plain old command line. :P

    10. Re:I hope Ubuntu is an option..... by Max+Littlemore · · Score: 2, Interesting

      I doubt they're going to preinstall any free distros. I think they will preinstall RHEL WS and SLED. They probably don't want to eat the support costs.

      It would be nice to see Canonical step in to support Ubuntu desktops. I'm assuming here that the RHEL and SLED taxes will replace the MS tax and if Canonical came up with an OEM support package at a fixed cost to Dell, I think it could be very competive and attractive.

      The advantage of offering a distro with the reputation of being "easy" is fairly obvious and with the inclusion of CNR, commercial software could be easily installed. Under the bonnet, there's the Debian heritage of stability (yeah I know Ubuntu is from "unstable", the stable releases are still... stable. :-?) and the niceness of apt.

      Then again, the cynic in me thinks there's a chance Dell will provide broken desktop installs, or at least systems that require more experience on the part of the user, just to shut people up while not effecting the relationship with MS. (I'm not saying RHEL or SLED are inherently complicated or broken BTW, just that MS is pretty intrenched in some circles)

      --
      I don't therefore I'm not.
    11. Re:I hope Ubuntu is an option..... by AI0867 · · Score: 1

      that's what screen is for, it works quite well.

    12. Re:I hope Ubuntu is an option..... by Anonymous Coward · · Score: 0

      Won't happen, because Ubuntu doesn't come from Corporate America.

    13. Re:I hope Ubuntu is an option..... by MP3Chuck · · Score: 1

      Dell's Latitude and Precision lines still have XP available on them. You might have to go in via the "Medium & Large Business" link, but from there it's all the same.

    14. Re:I hope Ubuntu is an option..... by Kjella · · Score: 1

      So, give mainstream America another two years to catch up to where I am, and your dreams of Microsoft falling may be realized.

      Is that before or after America takes the prize for thinnest and healthiest population? In order to catch up, I think it's a prerequisite that they're moving in the same direction...

      --
      Live today, because you never know what tomorrow brings
    15. Re:I hope Ubuntu is an option..... by Anonymous Coward · · Score: 0

      In that case, why does your firewall have a monitor?

    16. Re:I hope Ubuntu is an option..... by AI0867 · · Score: 1

      it doesn't, I have a spare CRT lying around and a PS/2 keyboard that I can temporarily steal from another computer if for some reason I can't ssh into it.

    17. Re:I hope Ubuntu is an option..... by phfeenikz · · Score: 1

      I bought a new laptop with Vista pre-installed about a week ago, and have been playing with it non-stop since then. I haven't had any problems with it yet, and the only gripe I have with it currently is that the photo gallery codecs for my RAW format photos are still in the works. So far my experience with Vista has been quite positive, and I like it myself. I also like Ubuntu and have it running on two of my machines at home, but it's definitely not Vista. If Linux is ever going to become a dominant player in the home desktop market, they have a long way to go. Two years is a bit optimistic IMHO.

    18. Re:I hope Ubuntu is an option..... by ankarbass · · Score: 1

      I got modded flamebait the last time I said something like this, but, if you're really used to windows and aren't annoyed by it then linux will probably annoy you. You should stick with windows XP on your laptop until you know that you would rather have linux. Ubuntu is easy to install, you can do it yourself and Ubunut will even send you a disk to do it with. I would suggest getting a new computer with XP, migrating all of your data to it from your old computer, then installing Ubuntu on your old machine. Now put your ubuntu laptop someplace where you will use it to surf the web or do light work and use it every chance you get, but, don't put anything on it that you NEED, not at first. Do explore free software and install new packages on this machine. This will expose the kinds of issues that irritate people who are used to the windows experience. There are so many factors that can taint your linux experience that having your primary machine running linux, if you have no experience with it, is not a good idea. For example, KDE, Gnome, or something more lightweight? How do you switch between them, why would you want to? If you're just playing around with a machine and you muck it up then reinstalling is no big deal, if it's your main machine, it is. A few months of playing with it and you will know if you prefer the linux way of doing things or not.

      --
      Wanted: Clever sig, top $ paid, all offers considered.
    19. Re:I hope Ubuntu is an option..... by DeadChobi · · Score: 1

      Ubuntu was like that for me. I installed in on my desktop, and it took less time and effort to get it working than it usually takes to get Windows installed. It's also nice that it comes with all the software I need already prepackaged instead of purchaseable as $300 addons. It even has better driver support than Windows XP right out of the box.

      When I tried installing Debian I couldn't get the netinstaller to recognize my ISPs DHCP server. Slack is not something that I want to have to play with on a daily basis. Those are the only three distros I've tried.

      --
      SRSLY.
    20. Re:I hope Ubuntu is an option..... by kbielefe · · Score: 1

      You can actually turn the GUI off in linux - it's not like windows or osx.

      You can turn the GUI off even if it is installed on the system. You can turn it on to do maintenance stuff, then turn it back off for server use.

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      This space intentionally left blank.
    21. Re:I hope Ubuntu is an option..... by delirium+of+disorder · · Score: 1

      Just yesterday I was looking at getting a new laptop, and was dismayed because everything came with Vista. . . I've heard more good things about Ubuntu than any other Linux version, I would rather buy a laptop with Ubuntu than Vista.

      You should check out System76.

      --
      ------ Take away the right to say fuck and you take away the right to say fuck the government.
    22. Re:I hope Ubuntu is an option..... by MobileTatsu-NJG · · Score: 1

      "However, I've heard more good things about Ubuntu than any other Linux version, I would rather buy a laptop with Ubuntu than Vista."

      Heck, I'm an XP user and I feel the same way. It pisses me off that if I buy a laptop, it'll come with Vista, and I'd actually have to buy another license to roll it back to XP. Lame.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    23. Re:I hope Ubuntu is an option..... by init100 · · Score: 1

      Its package management system is awesome. I don't have the broken dependency issues I use to have with Fedora/Red Hat.

      Such as? Did you ever try to use Yum on Red Hat/Fedora? It resolves dependencies in much the same way that apt-get does. In many cases, people try rpm and then complain that it isn't as good as apt-get. Try comparing rpm with dpkg and yum with apt-get instead.

      Unlike Red Hat, Ubuntu is willing to "eat its own dog food."

      Do you even know what "eat your own dog food" means? Do you claim that Red Hat internally uses other systems than their own? "Eat your own dog food" means to use the systems and tools that you have developed yourself.

    24. Re:I hope Ubuntu is an option..... by Anonymous Coward · · Score: 0

      Who the fuck says kudos anymore, except for some middle management wench who should have retired or been fired long ago!

    25. Re:I hope Ubuntu is an option..... by Anonymous Coward · · Score: 0

      i tried ubuntu and fedora core on my laptop and i couldn't get them to work with wireless security options. i had used suse 9 awhile back and it worked. i tried opensuse 10.2 and it worked out of the box. BUT, the powermanagment is still questionable...
      i like suse/opensuse. novell has released a lot of code to opensource and no one mentions that when they start bitching about the ms/novell deal.
      i will stick with opensuse for now and see how it plays out...
      oh, and kde is much better than gnome.

  5. Yeah, right. by Animats · · Score: 5, Interesting

    Just watch. They'll put Linux on one overpriced laptop, won't make it cheaper than the version with Windows and Office, and will hide the order page for it. Then they'll claim the market doesn't want Linux.

    Because if they do more than that, Microsoft will cut their discount.

    Dell used to have a Linux laptop. They discontinued it.

    Wal-Mart used to have a Linux laptop. They discontinued it.

    HP used to have a Linux laptop. They discontinued it.

    1. Re:Yeah, right. by AoT · · Score: 2

      Um, they're talking to Novell.

      Novell and MicroSoft, ring a bell?

      Microsoft will probably support this.

    2. Re:Yeah, right. by dclozier · · Score: 2, Interesting

      Microsoft may not care much if it's Suse. They got all of those vouchers from their deal with Novell. Perhaps there is more to Dell's motivation here than meets the eye?

    3. Re:Yeah, right. by NovaSupreme · · Score: 5, Interesting

      I more than share your concern and am a Linux devout myself. However rather than whining, dont you think we should believe in free-market theory?

      HP/Dell can do whatever they want, MSFT can play its tricks withing legal limits. If linux deserves it and is really needed, someone will start offering it soon.

      IMHO, so far OSS have been bogged down by bad user experience. We are at juncture where its changing. Look at Ubuntu frenzy.

      I wish Vista crams more DRM and they discontinue anything but $500 enterprise ultimate editoon (or whatever its called). And, Dell and HP dont offer any thing in Linux. That way one day when I am looking for new job, I can create Linux-only-Dell :-)

      Bottom line -- we should stop whining and making the user experience better and better.

    4. Re:Yeah, right. by peterbiltman · · Score: 2, Insightful

      Did you ever think the reason they discountinued it was there was no demand?

    5. Re:Yeah, right. by Anonymous Coward · · Score: 0

      No, you're way off. Linux at samsclub was there all the time, available on the low end model, and they didn't hide the link.

    6. Re:Yeah, right. by NovaSupreme · · Score: 0

      (I goofed up my last comment, posting again)

      I more than share your concern and am a Linux devout myself. However rather than whining, dont you think we should believe in free-market theory?

      HP/Dell can do whatever they want, MSFT can play its tricks withing legal limits. If linux deserves it and is really needed, someone will start offering it soon.

      IMHO, so far OSS have been bogged down by bad user experience. We are at juncture where its changing. Look at Ubuntu frenzy.

      I wish Vista crams more DRM and they discontinue anything but $500 enterprise ultimate editoon (or whatever its called). And, Dell and HP dont offer any thing in Linux. That way one day when I am looking for new job, I can create Linux-only-Dell :-)

      Bottom line -- we should stop whining and work on making the user experience better and better.

    7. Re:Yeah, right. by Shados · · Score: 4, Insightful

      Part of why the Windows desktops are cheaper is because of the insane amount of crap sponsored to be put on there. A bit like advertisements keeping certain things free (for better or worse). So of course if they go and sell a machine without those (not many crapware marketing in the *nix world), they have to make up the difference somehow, either by raising the price, either on only putting it on high profit margin desktops. Sucks, but thats how it works.

    8. Re:Yeah, right. by thammoud · · Score: 1

      So Dell, Wal Mart and HP are all conspiring with MS to kill Linux? Bull.

      If there was a good demand, these vendors will jump on the bandwagon. These are some of the greediest companies known to man. They will jump at any opportunity to make a buck. The sad truth is that Linux on the desktop sucks (Go ahead flame me) and lacks a standard. Until gnome, kde stop bickering and I can reliabley cut and paste between my Linux apps, we will never have a viable alternative to Windows or the Johnny come lately Mac.

    9. Re:Yeah, right. by muszek · · Score: 2, Interesting

      Keep in mind all that crapware that brings down the price of hardware with Windows pre-installed. I can't see anything like that happening with Linux in a long while... somehow worthless proprietary stuff becomes of use (by reducing the price).

    10. Re:Yeah, right. by MBCook · · Score: 2, Insightful

      Yes, but it's all about profit margin, right? Well Linux is free. There Dell just saved $50 a pop (guess). Linux doesn't need anti-virus, so that'll save you another $20. Doesn't need anti-spyware, that's $20. It includes things like firewalls, CD-burning software, and numerous other things. There may be fewer vendors paying to get on the box, but there are also fewer things Dell has to fork out over. My guess is they could price the same and make MORE profit on the Linux box (not including labor differences because they image so many more Windows computers).

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    11. Re:Yeah, right. by Shados · · Score: 4, Insightful

      No, thats the thing. The anti-spywares, anti-viruses, etc...Dell don't pay for that. They MAKE money on it: the users don't even WANT it, if they could keep the same profit margin without putting it on, they would, as they'd sell more. For all practical purpose, putting Windows on the box actually ends up with a negative price tag , something that right now, even "free" linux can't beat.

    12. Re:Yeah, right. by Jeff+DeMaagd · · Score: 1

      Linux has often been an OS for the discerning and technically capable crowd. I really don't have a problem with it being sold under their business line-up. I think you must also understand that the user base of Linux as a desktop OS has often been found to be under 1%. That's not a very much, and I think bolsters the fact that there's not much market for it. I think you should be very careful to try not to foist Linux onto computer vendors because you want them to promote it - it's not Dell's job to cater to the niches, neither is it HP's job, or Walmart's. Changes don't happen that way.

      Dell's system does seem to be pretty erratic though. I could have sworn that their Precision workstations and mobile workstations were offered with Linux last week.

    13. Re:Yeah, right. by suv4x4 · · Score: 1

      Did you ever think the reason they discountinued it was there was no demand?

      Your explanation is simple but won't sit well here. "But the survey has lots of demand for Linux!".

      What most people are missing is, that shouting in a web form and demanding Linux is easy and free. Putting your money down and buying those machines is not that easy.

      The supporters of Linux are very vocal for sure, but most of them sport beige boxes bought from some completely different vendor, or they keep buying Windows laptops, since they are somewhat cheaper (because of all the craplets preinstalled).

      That Dell decided not to put a huge blinking Linux laptop offer on their homepage is a poor excuse for a bad demand. If people knew enough to even know Linux is, they'd search for it and find it.

      If they have no idea what the OS is and what effect it has on their computer, then they DO want Windows, since they DO want to run the mainstream software and games out there.

    14. Re:Yeah, right. by Aeolien · · Score: 1

      Oh, please. Michael Dell's recently been on the record stating that this is something the company is seriously considering. Sure, most/all companies have stated that there is no demand for it (which means not enough revenue to cover costs) but the overwhelming response both on the Idea Storm page and in the tech news has obviously convinced them otherwise. If you actually read the press release, you'd find that Dell not only solicited the ideas, but they're actually listening to them.

    15. Re:Yeah, right. by Anonymous Coward · · Score: 0

      Heck, even on Windows when I try to use OSS apps like GIMP I can't copy and paste. I guess it is that there is too much cross platform code in there and it doesn't know how to use the clipboard - but damn it I should be able to copy and paste from say Paint.Net into GIMP and it just doesn't work.

    16. Re:Yeah, right. by edwardpickman · · Score: 1

      Seems like a smart business plan. It worked for the electric car......wait a minute....

    17. Re:Yeah, right. by grcumb · · Score: 2, Informative

      Um, they're talking to Novell.

      Novell and MicroSoft, ring a bell?

      Microsoft will probably support this.

      Have your forgotten your history?

      Or when you say, 'Microsoft will probably support this,' do you actually mean 'Microsoft will take this opportunity to ass-rape Novell exactly the same way they did to IBM, Stacker, Lotus, WordPerfect and Novell[*]: Put them in a position where they rely on Microsoft's good graces, then cut their throats.'

      Because if that's what you meant, I couldn't agree more. 8^)

      [*] Novell? Yeah, Novell. This is the second time the corporation has made a formal alliance with Microsoft. The last time this happened, Microsoft positively buried Novell by ensuring that they understood enough about NDS to bootstrap their own AD product, and to make sure that NDS would never peacefully co-exist with Windows NT. Don't believe me? Read the court documents. Novell won a very large settlement from them, but it was too late to save their business.

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    18. Re:Yeah, right. by steveoc · · Score: 2, Interesting

      That is an awesome idea, so good in fact, that its bound to be deleted soon.

      I have come to the conclusion that Dell cannot stop lying about the whole thing, so put up this idea an an alternative :

      http://www.dellideastorm.com/article/show/63774/In stall_MORE_Advertising_Wares

    19. Re:Yeah, right. by Cadallin · · Score: 1

      Exactly, I can imagine there being a day when hardware is so cheap, the malware companies start giving away windows PCs for free, preloaded with all their goodies, just to build the size of their audience. Mafia owned botnet organizations might do the same. After all, you'll be covering the expensive part: paying to keep their node supplied with an internet connection to launch DDOS and extortion schemes, and spam e-mail.

    20. Re:Yeah, right. by DerekLyons · · Score: 1

      Dell used to have a Linux laptop. They discontinued it.
      Wal-Mart used to have a Linux laptop. They discontinued it.
      HP used to have a Linux laptop. They discontinued it.

      Did you ever think the reason they discountinued it was there was no demand?

      You forget one of the Linux Zealots articles of faith - there is a massive demand for Linux on the desktop, and any evidence to the contrary is nothing but corporate FUD. A collary to this belief seems to be that large corporations (supposedly interested in nothing but profit according to another Article Of Faith) will willingly ignore a (supposedly) large market in order to maintain that facade. (That these two articles are mutually exclusive seems to escape them.)
       
      Dell and HP I can see caving to Microsoft - but WalMart? Failure of Linux at Wal-Mart is unequivocal proof that there *isn't* a massive non-geek demand for Linux.
    21. Re:Yeah, right. by borgalicious · · Score: 0

      Another possible reason that a machine without OS on it costs more is that you are going to wind up with someone who didn't think they needed an OS, wanted to save a few bucks, but then calls support with "my new computer doesn't do anything, it's broken". This may be apocryphal - I can't quote a source - but I'd heard that if Dell has to take one support call, they have failed to make a profit on that box. That might be a little extreme, but an irate, clueless customer on the phone who may wind up sending the "non-working" box back is certainly costly.

    22. Re:Yeah, right. by drsquare · · Score: 1

      Not to mention Linux can often need more expensive hardware, as there is a lot of cheap hardware that only works with Windows.

    23. Re:Yeah, right. by Neil+Watson · · Score: 2, Insightful

      IP lawsuits and deceptive marketing assure us that there is no free market in at least the western world.

    24. Re:Yeah, right. by Socguy · · Score: 1

      Then you need to go buy it and tell your friends to do so as well.

    25. Re:Yeah, right. by Anonymous Coward · · Score: 0

      And I would say you're right... there isn't a large non-geek demand for linux. Mostly because non-geeks haven't heard of linux, and have no clue what it is. Mostly because it hasn't been advertised to them. They use Windows because it came with their new Dell/HP/Whatever and if I put ubuntu with an appropriate theme on their desktop tonight they'd never know the difference.

      The problem is that I, the techie of the family, have to fix their computer when it runneth over with spyware. They don't need that. I don't need that. It's time for a better OS. Linux can be that OS if Dell leans on the hardware manufacturers to get some quality drivers out there. If that's covered, you'll see things start to get exponentially easier with every new generation of linux software.

      In fact, if you look at the way things are now, you should stop for a minute to appreciate the miracle of how many devices work beautifully in linux even without the support of the manufacturers due to the good-will efforts of hardware hackers everywhere. Imagine what they could do if they were actually given the specs so they could code a proper driver.

    26. Re:Yeah, right. by Shados · · Score: 1

      Didn't I recently hear that Microsoft (or some other company, its really vague) was about to do -just that-? I could have sworn it was on slashdot too.

  6. Remember when.... by Sillygates · · Score: 0, Offtopic

    Dell used to distribute redhat 7.2 back in the day (most of the support links still have it listed). That didn't last too long.

    --
    I fear the Y2038 bug
  7. Got my Linux on Dell years ago by smittyoneeach · · Score: 4, Informative

    http://www.emperorlinux.com/mfgr/dell/
    Several other good manufacturers, to boot.
    Rock solid, hard drive laid out to your taste, including dual boot configurations with that lesser operating system.
    My biggest quibble is they don't Gentoo, but if you're batty enough to run that (like me) you probably know what to do. ;)

    --
    Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    1. Re:Got my Linux on Dell years ago by megmeister · · Score: 1

      Why the heck would you want Dell to put Gentoo on your machine? The whole point of Gentoo is customization to not just your hardware but your own preferences.

    2. Re:Got my Linux on Dell years ago by smittyoneeach · · Score: 1

      You could have it come with the stock release CD in place, to save time.

      --
      Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    3. Re:Got my Linux on Dell years ago by mrchaotica · · Score: 1

      And my biggest quibble is that they're freakin' expensive for what I wanted -- I ordered my new X60 tablet directly from Lenovo for about $2100 (without any discounts). I couldn't even get the same configuration at EmperorLinux (as the 1400x1050 screen is only available on the $3500 completely-maxed-out model), but even if I could it still would probably have cost several hundred dollars more. I'm sorry -- I'm a big fan of Linux, but I can't afford to pay a $300 (or more!) premium for it!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    4. Re:Got my Linux on Dell years ago by bill_mcgonigle · · Score: 1

      I'm a big fan of Linux, but I can't afford to pay a $300 (or more!) premium for it!--

      For some people they just need to waste one billable hour screwing with drivers to make that deal a no-brainer.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    5. Re:Got my Linux on Dell years ago by mrchaotica · · Score: 1

      Not me; I'm a college student. At my wage (as a research assistant), I could screw with drivers for about thirty hours before breaking even (after taxes).

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    6. Re:Got my Linux on Dell years ago by bill_mcgonigle · · Score: 1

      Not me; I'm a college student. At my wage (as a research assistant), I could screw with drivers for about thirty hours before breaking even (after taxes).

      Hey, where'd you get $2100 for a laptop? :) Seriously, though, research assistants are crucial to science and severely underappreciated. Thanks for doing the dirty work.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    7. Re:Got my Linux on Dell years ago by mrchaotica · · Score: 1

      Hey, where'd you get $2100 for a laptop?

      To be honest, I didn't -- I paid for it with a student loan. However, I justified it on the basis that

      • I use my computer basically all day, every day, so it's worth it to me to have something nice.
      • Since it's a TabletPC, I can use it to take notes (including diagrams) in class
      • The program I work on is (at the moment) Windows-only, and my old laptop is an iBook
      • I'll eventually earn back the cost by using it for work.
      (Of course, we all know that those are just excuses for getting a new toy.) : )

      Seriously, though, research assistants are crucial to science and severely underappreciated. Thanks for doing the dirty work.

      Although my title is "research assistant" (I think...) the thing I work on is actually a piece of commercial software sold by the school, not "real" research. My "real" research is getting me course credit at the moment, not cash.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    8. Re:Got my Linux on Dell years ago by bill_mcgonigle · · Score: 1

      Although my title is "research assistant" (I think...) the thing I work on is actually a piece of commercial software sold by the school

      That seems to be increasingly common. It used to be they'd spin out a company from the school and do a technology transfer agreement. But then they can't use subsidized slave^H^H^H^H^H work-study labor to build that company.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    9. Re:Got my Linux on Dell years ago by mrchaotica · · Score: 1

      Although I think they've got a few grad students around doing research into writing finite-element solvers for Beowulf-style clusters and such, I think everybody except me that actually works on the program is 50+ years old. It probably doesn't help that this is actually for the civil engineering department and most of the CEE majors would be completely lost trying to decipher the mix of Fortran and K&R C the thing's written in... heck, I'm a double-major and I still haven't figured a lot of it out!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  8. Only on business machines by Anonymous Coward · · Score: 0

    This is a good start to what is needed, but why only business machines, would be nice for home also.

  9. Crapplets by SanityInAnarchy · · Score: 2, Interesting

    I do appreciate Dell doing this. Really, I do.

    But I fear the coming of the Linux Crapplets. I fear what happens when AOL starts placing icons on my Gnome desktop.

    And I pray that Dell does the right thing and drops the crapplets -- insist that they stop paying per machine sold and start just paying for Windows licenses sold, and use the money saved there to avoid preloading random crap other than the OS.

    --
    Don't thank God, thank a doctor!
    1. Re:Crapplets by gradedcheese · · Score: 2, Informative

      Right. Dell PC prices are highly subsidized by the sheer amount of crap that they pre-load. However in Linux it can be the same as the current situation: open the box and unpack the new PC, format the hard disk, and re-install the OS...

      Personally, I just care that they'll have to use Linux-supported hardware (Intel wireless + video and so on). If one distribution runs, I can assume that my favorite one will work as well. As a ThinkPad user, I am upset about Lenovo's handling of the ThinkPad line, so this move might just get me to buy a Dell as my next laptop.

    2. Re:Crapplets by xenocide2 · · Score: 1

      If its any consolation, #4 is no extra crap installed.

      --
      I Browse at +4 Flamebait

      Open Source Sysadmin

    3. Re:Crapplets by c_fel · · Score: 1

      Yeah, but for everybody here, the first thing to do with a new shiny Dell will be to wipe out the pre-installed OS and install your favorite distribution. So at least for us, there's no concern about the distribution and softwares Dell installs by default. All we want to have is a 100% certified Linux-compatible laptop.

      Anyway Linux is so easy to install these days...

      --
      I hate all sigs, mine included.
    4. Re:Crapplets by mgiuca · · Score: 1

      No, I don't really see a problem here. If Windows machines are cheaper than Linux machines because they're crapplet-subsidised, I say bring on the crapplets.

      After all, a Linux machine with crapplets is better than a Windows machine with crapplets by the same amount that a Linux machine is better than a Windows machine.

      (In other words, ((L+c) - (W+c) == L - W))

      (L >> W)

    5. Re:Crapplets by SanityInAnarchy · · Score: 1

      Problem: What if one significant reason a Linux machine is better than a Windows machine is the lack of malware? Thus, a fresh (non-OEM) Windows install will get loaded with malware infinitely faster than a fresh Linux install, as the Linux install will never get hit with malware.

      Now, if you install malware from the beginning (with crapplets), Linux completely loses that advantage. Granted, it may still be an improvement, but it becomes one hell of a baby step. It's hardly a free/open platform if it comes with BonziBuddy Unix Edition. (Yes, I made that up -- I'll insult BonziBuddy till they sue me, and then I'll switch over to insulting Gator or something.)

      --
      Don't thank God, thank a doctor!
    6. Re:Crapplets by mgiuca · · Score: 1

      Problem: What if one significant reason a Linux machine is better than a Windows machine is the lack of malware? Thus, a fresh (non-OEM) Windows install will get loaded with malware infinitely faster than a fresh Linux install, as the Linux install will never get hit with malware.
      OK this is true. It does decrease one big advantage (well, it wouldn't be an issue if the Linux system was set up correctly, but then if you trust that to people who are going to preinstall malware, chances are it won't be). However a) it's easy enough to wipe+reinstall Linux, at least for power users and above, and b) it shouldn't turn Windows people off Linux, because it's not worse off than Windows.

      Also I wasn't aware we were talking about malware - these "crapplets", I thought, were just ads. I don't know, I've never bought a computer from a major retailer like this.

      It's hardly a free/open platform if it comes with BonziBuddy Unix Edition.
      Lol... my brother installed BonziBuddy on his laptop years and years ago. I was quite cautious that he was an evil little ape so I never let it touch my machines. Turns out I was right. But he was just so cute!
  10. Translator required by Anonymous Coward · · Score: 0

    Could someone kindly translate that beancounter speak into something I can understand more readily?

    Thanks in advance.

  11. Business software by DogDude · · Score: 0, Troll

    This is a nice idea for home users. If they could find some decent accounting and other business software, I'd consider it. As is, I just can't use Linux for business because it's lacking so much software.

    --
    I don't respond to AC's.
    1. Re:Business software by westyvw · · Score: 1

      I ran a business with Linux. It worked great. I think what you mean to say is: lets get businesses away from thinking they need a certain brand of accounting software. I had the stuff that is supposed to make the world go round, and later found out that there was a lot of shaky ground in continuing dependence on it. Soon I had made my own using other Linux ready "business software" that did not involve programming and it worked great. If my accountant demanded I use that "branded software" I simply said I would go elsewhere, because that meant they were simply making me do all the work anyways.

      There are free and pay linux accounting packages BTW. And just what would this other business software be?

    2. Re:Business software by XB-70 · · Score: 1
      To reply to your missive, I'm currently using gnucash to run my small business, connecting to my CentOS server using OpenSuSE 10.2 on a WiFi enabled T30 IBM Thinkpad. If I want something commercial, I can always use an ORACLE or IBM-based (for example) product which is completely cross-platform. To be honest, it has taken until just recently for Linux to mature to the point where there is little difference between it and the commercial products. To boot, the improvements in Linux are coming at such a rapid rate that I am quite confident in my decision.

      Therefore, take your time, revisit your decision and, in the end, you'll end up with a lot lower software and maintenance costs, running on older equipment with only a few viruses and malware knocking at your door.

      --
      *** Don't be dull.***
    3. Re:Business software by DogDude · · Score: 1

      How do you pay employees with gnuCash?

      --
      I don't respond to AC's.
    4. Re:Business software by DogDude · · Score: 1

      Can you name a single accounting package that runs on Linux with all of the functionality of plain ol' Quickbooks?

      --
      I don't respond to AC's.
    5. Re:Business software by XB-70 · · Score: 1

      No, I use gnu-found monies from the savings in IT!

      --
      *** Don't be dull.***
    6. Re:Business software by DogDude · · Score: 0, Flamebait

      That's what I thought. Linux is still a joke.

      --
      I don't respond to AC's.
    7. Re:Business software by XB-70 · · Score: 1
      I'm not going to get into a big philosophical argument about the Windows/Linux thing - that's been hashed out long ago. The best way to look at the pros and cons of each is to become informed. What has drawn me to Linux is that there is no aspect of it that you can't look at: the way the whole thing works is spread out for all to see. Moreover, the fundamental engineering of it allows an amazing amount of creativity on the part of you, the person setting it up. The Linux community is also very willing to help out newbies. What I advise is to download and burn Knoppix - when it first starts, there are an incredible amount of options open to you on start-up. The best is that you don't need to touch the hard drive of the machine you're booting - it all runs from the CD/DVD ROM and you can write to a USB key. This effectively lets you use any computer anywhere as your own. When you shutdown and pull out the disk, nobody is the wiser that you have been at that workstation.

      That is just one simple example. Others are the tremendous stability of the various server versions of Linux (CentOS being a good, free example). I configured my home server with it and set up LVM - logical Volume Manager. This latter lets me re-size partitions on the fly. Tremendous if you want to set up partitions for different departments.

      The power of Linux is not in the interface(s) , it's in the guts of how the thing runs. NOTE: you can have a number of interfaces too. Long story short, you would not be in this field if you were not curious. May I suggest you use your curiosity to explore a different way of doing things.

      --
      *** Don't be dull.***
    8. Re:Business software by DogDude · · Score: 1

      That's neat and all, but it still doesn't get me any closer to be able to *DO* anything with Linux. How do I handle payroll, with tax tables that auto-update, and handle all of the various withholding correctly? How do I set up a point-of-sale system that has integrated credit, debit, and gift card processing? A PC with an OS on it (any OS) is about as useful to me as a doorstop. I can't run my business with Firefox and Thunderbird and OpenOffice.

      --
      I don't respond to AC's.
    9. Re:Business software by XB-70 · · Score: 1

      You are asking what you would 'DO' with Linux. Great question. The best answer, if you are looking at POS (Point Of Sale) applications is to go to the majors. Just so you know, EVERY Home Depot till runs on Linux Article . I have not been that deep in the accounting world for some time. I can recommend SDC who have an ORACLE-base, web-enabled high-end system that will probably provide you with everything you need. Furthermore, they are great at developing custom aspects to their applications. Also, because it's ORACLE, it can run on the same instance and use the same licensing as any other major database applications you might have. Of course, it goes without saying that ORACLE runs on Linux. Who knows, you might even get Dell to ship the hardware! If all that is not enough for you, then stick to your virus and malware-prone, costly, antiquated way of doing things. Be forewarned, however, your Linux-based competitors will soon be eating their competition for lunch!

      --
      *** Don't be dull.***
    10. Re:Business software by DogDude · · Score: 1

      I know that Home Depot uses Linux. Home Depot is a Fortune 500 company, with thousands of IT staffers that can write custom code. I'm looking for a mid-level solution that doesn't require an IT staff. Actually, I'm looking for more than one so that I can have some choice. You just don't get it... the software that I need just doesn't exist on the Linux platform right now. Maybe one day, but right now, there's nothing that can even handle simple payroll. It's pretty sad. I could probably find more solutions that run on the Amiga platform than I could on Linux.

      --
      I don't respond to AC's.
    11. Re:Business software by XB-70 · · Score: 1
      This will be my last post on this issue. The following payroll software does NOT meet your needs. It is, however, opensource. If you can team up with other mid-size businesses, you can get inside the software and modify it for US payroll requirements. Alternatively, you could establish your requirements and work on funding this project which would benefit all smaller businesses. Here's the link:

      Paythyme

      --
      *** Don't be dull.***
  12. Why not Gentoo... by Thaidog · · Score: 1

    This would give the best range of options for desktops... giving a high degree of quality as well since everything is custom compiled from source.

    --

    ||| I still can't believe Parkay's not butter.

    1. Re:Why not Gentoo... by FishWithAHammer · · Score: 1

      Because only nerds use Gentoo. It has no place on servers and no place on desktops. The benefits of Gentoo are vastly outweighed by its extreme shortcomings.

      --
      "You can either have software quality or you can have pointer arithmetic, but you cannot have both at the same time."
  13. FCC by 7of7 · · Score: 1, Flamebait

    When Dell decided to follow through with the Idea Storm idea I was reminded of something that happened after the Super Bowl a couple years back and keeps happening occasionally. Something will happen on TV or radio and about 20 people from Focus on the Family will freak out about it and complain to the FCC over and over again. The FCC then freaks out and does something stupid like increasing censorship or fines. Similarly when the dedicated Linux community decided to take over Idea Storm they should've been ignored as they are simply an extremely vocal minority. That Dell is considering wasting that money is a sign that Dell is desperate and instead of making better looking or cheaper computers they will instead cater to the extremist elements in the IT society. It's too bad. I really like my Dell but if they are going to waste their resources on this fruitless endeavor then I'll take my money elsewhere.

    --
    *The most erroneous stories are those we think we know best - and therefore never scrutinize or question.*
    1. Re:FCC by ArbitraryConstant · · Score: 4, Informative

      Why is it bad for them to focus on a niche? It doesn't preclude them also making better looking or cheaper computers.

      Moreover, if they become a solid Linux vendor, they'll be able to pick up a lot of high-margin sales pretty easily. There's plenty of professionals using Linux on some pretty pricey hardware. It doesn't take much volume to make up for the effort if it's high-end workstations you're talking about, and getting the hardware certified with major Linux distros would allow them to keep a lot of the OS-related costs that currently go to Microsoft.

      It's not going to save the company, but it does have the potential to be a profitable niche.

      --
      I rarely criticize things I don't care about.
    2. Re:FCC by Anonymous Coward · · Score: 1

      I've heard comments like these all over the web. Dell/Windows users who are threatening to "take their money elsewhere" if this affects them negatively.

      My question is: how does this affect you? Dell aren't dropping Windows. They're merely adding another option for pre-loaded software (and not taking away your right to choose Windows in the process). I can't possibly envisage how this would even be a blip on the radar for existing Dell/Windows customers. They can happily carry on as normal. Dell will undoubtedly continue to bundle Windows AS DEFAULT. My guess is the vast majority of people won't even notice the change even as it stares them in the face on the "configure this item" page.

      I think a lot of people are making mountains out of molehills here. If Dell did this silently, you wouldn't have even noticed.

    3. Re:FCC by anagama · · Score: 1

      As further reason for niche support, I have personally been responsible for 5 different people getting mac laptops in the last couple years (2 powerbooks, 3 ibooks). I would have liked to suggest a linux laptop, but that's just too sketchy for people who have no great love toward technology but want/need a computer anyway. I'm sure that many people here have been the very reason their friends or family got whatever computer they did. In other words, if you win the geek's heart, you'll get the geek's business, plus family, friends, and associates. It's easily five or more sales by convincing one geek.

      --
      What changed under Obama? Nothing Good
    4. Re:FCC by howlingmadhowie · · Score: 1

      oh noes! dell sells . They're wasting their money! why don't they just sell one computer with one monitor! i'll never buy from them again!

  14. They can start .. by Billly+Gates · · Score: 2, Interesting

    .. by listening to their customers who want quality computers that do not break down and also bundle poor support.

    I did a consulting job for help desk at a gaming company and more than always it was odd dell desktops and laptops that had issues or had very bad drivers. Dell loves to modify their video hardware so vanilla nvidia and ati drivers wont work. Sometimes new laptops have drivers from 2005 that wont run many games properly and no recourse to upgrade the drivers.

    Also I have never seen techs load tcp/ip stacks on systems that fail to authenticate to a domain controller. Sound odd? It happens with Dell corporate desktops. At a former college they had a guy whose sole job was to run around with a diskette that had the proprietary tcp/ip stack .dll files for failing Dell pcs. Incredible!

    1. Re:They can start .. by freeze128 · · Score: 1

      Also I have never seen techs load tcp/ip stacks on systems that fail to authenticate to a domain controller. Sound odd? It happens with Dell corporate desktops. At a former college they had a guy whose sole job was to run around with a diskette that had the proprietary tcp/ip stack .dll files for failing Dell pcs. Incredible!
      It is incredible, however, it would seem to me that the TCP/IP stack being faulty would have little to do with the hardware, and more to do with Dell's Windows installation method. What's worse, the corrupt IP stack could have been due to some of the sponsored crap that gets put on the laptop. The same could have been true with the video driver problem that you mentioned. Maybe selling linux on the machines will increase their reliablility and compaibility.
    2. Re:They can start .. by jonwil · · Score: 1

      Were these machines with the "dell specific" video card drivers laptops? I do know that at various points ATI and NVIDIA have insisted that laptop vendors handle everything to do with the drivers for the GPUs in the laptops.

    3. Re:They can start .. by Anonymous Coward · · Score: 0

      I dunno, I looked at the NVidia Quadro card in my Precision workstation and it even says "Manufactured by NVidia". I can't see how modified that can be when the damned thing was OEMd right from NVidia.

  15. dell playing to the microsoft/novell patent-troll? by 1+a+bee · · Score: 2, Interesting

    As if anyone needs reminding, the caption in Dell's ideas in action page says "Dell recommends Windows Vista(TM) Business." Will Dell soon be recommending Novell's distro, together with its nonesensical patent-indemnification FUD?

  16. idiot slashdot readers by Anonymous Coward · · Score: 0

    ..don't read the article. This is nothing new for Dell- their corporate customers have always had more options than retail. They're not going to sell Linux desktops on their Website. Dell has been lying about their Linux offerings for years, and is still lying. Even worse, this is only the Novell edition, which means you're still paying the Microsoft tax.

    1. Re:idiot slashdot readers by Simon80 · · Score: 4, Interesting

      more editors than readers. I don't understand how that statement could possibly be interpreted to suggest that Dell's going to start shipping preinstalled Linux OSs, it says nothing of the sort. It looks to me more that they're trying placate everyone by saying they're doing everything they can, as opposed to actually responding to consumer requests. In other words, this headline is blatantly false.

    2. Re:idiot slashdot readers by Anonymous Coward · · Score: 0

      http://www.dell.com/content/products/productdetail s.aspx/precn_390?c=us&l=en&s=bsd&cs=04

      From the link:
      Operating System

      Microsoft Windows Vista
      Genuine Windows Vista(TM) Ultimate
      Genuine Windows Vista(TM) Business
      Genuine Windows® XP Professional
      Genuine Windows® XP Professional x64 Edition
      Red Hat® Enterprise Linux WS v.4 (EM64T)

      Idiot Slashdot readers indeed. This has been available on Precision desktops for YEARS people!

    3. Re:idiot slashdot readers by aileanmacraith · · Score: 2, Insightful

      I posted this story and it's not the headline I chose. Mine was "Dell to preinstall Linux on their machines?", and then I simply reported it as facts. The editing has changed the tone of what I posted anyway.

    4. Re:idiot slashdot readers by aileanmacraith · · Score: 1

      Sorry, that should be "Dell to Pre-install Linux on the Desktop (again)?"

    5. Re:idiot slashdot readers by east+coast · · Score: 1

      In other words, this headline is blatantly false.

      Welcome to Slashdot.

      Not pointing the blame at any one party but this seems to be the trend around here; misrepresenting the tone of an article to whip up fanbois into a frenzy so that they don't even read the articles but just give a knee-jerk reaction.

      --
      Dedicated Cthulhu Cultist since 4523 BC.
    6. Re:idiot slashdot readers by Lugae · · Score: 1

      I thought I was the only one that noticed this. Since you're already modded correctly, I'll simply say this: Thank You!

  17. users can "help define the market" by Schraegstrichpunkt · · Score: 2, Interesting

    We want users to have the opportunity to help define the market for Linux on desktop and notebook systems.

    Gee. Thanks, Dell! We users wouldn't be able to define the market on our own without your permission.

  18. Vanilla "Linux"? by eck011219 · · Score: 2, Interesting

    I certainly appreciate the idea here, and hope they're doing this for the right reasons (not some of the cynical-but-possibly-true ideas posted in this thread elsewhere). But I've never known two Linux users who preferred the same setup. Ubuntu here, Redhat there, BeOS, OpenBSD, and so on. I'm a Windows guy for the most part, but have run installations of all of these here and there over the years. I don't quite know how they're going to implement something like this and please much of anyone. With Windows or OSX, you get one default installation and you adjust it cosmetically a little bit (though at the OS level it's pretty much the same). With all the flavors of Linux, you can set it up almost any way you want.

    It's great that the system cost might be lower if the Windows tax isn't applied, but is anyone who prefers Linux really going to use whatever comes installed? Most will wipe it as soon as they get it, just like you would if you ordered a Windows box/laptop. I think what would be nice (though certainly not a productive business model for Dell) would be to step up their options for OS-free machines and then put the energy otherwise spent on Linux installations on creating a repository of drivers for ALL platforms for their hardware. That way you could install whatever the hell you want but have some help with the hardware fun that all Linux users spend so much time on.

    Linux users, for the overwhelmingly large part, seem to me to be roll-your-own types, and fairly advanced in their understanding of stuff like this compared to their Windows (and even OSX) counterparts. So why not work with that instead of making this "Linux alternative" option viable?

    --
    It is pitch black. You are likely to be eaten by a grue.
    1. Re:Vanilla "Linux"? by MBCook · · Score: 2, Informative

      That's true, but as others have pointed out when you get right down to it, Linux is Linux is Linux because it's all about the kernel. As long as they use parts that have drivers in the kernel provide the drivers, you're golden. Same with other little utilities to modify things. They'll all run on Linux, it doesn't matter if the user is using KDE or GNOME. To a certain degree there are only 4 or so distros out there: Red-Hat based, Debian Based, Slackware Based, and Other. Dell can offer any flavor they want (all Fedora, all the time) but as long as the little parts are there then the people who want can go to Ubuntu, Gentoo, or whatever.

      On top of that, Linux is free and much more forgiving of hardware changes. Replace the motherboard in a Windows computer and you can run into all sorts of problems. Do it on Linux and if you have it set up right you'll barely notice the change. This means that they could easily offer 2 or 3 distibutions with little additional effort and very little additional cost to them. It's not like going between Windows, OS X, BeOS, and FreeBSD. Fedora and SuSe are based on much the same stuff.

      I agree though, it will be very interesting to see how they handle all this.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    2. Re:Vanilla "Linux"? by DAharon · · Score: 1

      Linux users, for the overwhelmingly large part, seem to me to be roll-your-own types, and fairly advanced in their understanding of stuff like this compared to their Windows (and even OSX) counterparts. So why not work with that instead of making this "Linux alternative" option viable? While I and many other linux users fit into this category, the Ubuntu fad has changed things a bit. We are seeing more and more wannabe computer hobbyists and kids experimenting, and often moving, to Ubuntu or Fedora. These generally aren't computer literate people (maybe Windows literate). Many either got on the computing bandwagon after the internet became popular, or are very young. These are people who have NEVER used a command line before (Am I the only one who finds this fact nearly unbelievable?).

      I think Linux pre-installed might actually have a chance. The major distros are prettier than Windows, and they "just work." The above average computer user might be realizing that if you don't play video games, you just don't need Windows and all the headaches that come with it.

    3. Re:Vanilla "Linux"? by TheoCryst · · Score: 2, Insightful

      This deal is not designed to make anything better for tech junkies who already have a favorite distro and are comfortable with compiling their own kernel. The whole point of this is to make Linux more accessible for Joe Average, who uses whatever is included on his computer and is terrified to change it. By giving him a (hopefully cheaper) option to buy his laptop with Linux preinstalled, you've just converted someone who would never willing install Linux on his Windows box. This is the market segment that Linux advocates have been unable to reach for years now, and having Linux preinstalled on Dells is by far the best way to woo them. That being said, I'm tossing my hat in for Ubuntu, which has (arguably) the best, idiot-proof experience on the market today. Don't offer a myriad of options on the order page; the only people who would understand them will probably reformat their hard drive when they get their computer anyway. Make it as simple and obvious as possible, and THEN you'll start to see some real market penetration.

      --
      Warning: Contents May Be Flammable. Keep Out Of Reach Of Children.
    4. Re:Vanilla "Linux"? by eck011219 · · Score: 1

      MOD PARENT UP.

      Good points all around. I hope Dell sees it that way -- I have my doubts about the corporate model here, but I'd love to see it go well. What it needs is VERY dedicated support, though -- the minute buyers have to go digging for drivers, all is lost.

      And because of that, I agree that Ubuntu is the way to go. I'd even go so far as to say that Kubuntu would be even better. It's not without fault, but it certainly does offer a foolproof Linux option (for the most part).

      T

      --
      It is pitch black. You are likely to be eaten by a grue.
    5. Re:Vanilla "Linux"? by Anonymous Coward · · Score: 0

      Man, I can almost see the sneer on this guy's face as he types "fad."

    6. Re:Vanilla "Linux"? by flyingfsck · · Score: 1

      That is OK - having Linux pre-installed, proves that the hardware works and that all drivers are available. Then you can go ahead an re-install if you wish. Anyhoo, I have never found a Dell that Linux won't run on.

      --
      Excuse me, but please get off my Pennisetum Clandestinum, eh!
    7. Re:Vanilla "Linux"? by Anonymous Coward · · Score: 0

      Because not all people who want to run Linux are the 'roll your own' type. Traditionally they have been, but the GNU/Linux community has been catering very much more to the 'yes, we will hold your hand' types. Point and click systems are very much more common now. Companies want to buy Linux boxes and run them with little fuss (plug in the power, mouse, keyboard, turn it on, done). Linux is moving more toward the 'pre-rolled' types such as yourself, and this is a great way for us to get closer. Also, FYI, BEOS is the Be Operating system (Not Linux), and any of the BSD's (Berkeley Software Distribution) are Unix, but not Linux, although they are related (as is OSX). Don't worry though, Dell won't completely stop selling windows machines for at least 6 months. If you are scared of Linux, you can still buy other (its just that now, for the first time ever, you will have a choice).

    8. Re:Vanilla "Linux"? by misanthrope101 · · Score: 1

      They only wipe the system if it's a distro they don't like or if the seller made a proprietary, crud-laden install that you really want in a pristine state. For example, my Sony desktop came with a god-awful amount of software pre-installed that I just didn't want, so I had to wipe and re-install Win2K, and then later Ubuntu. I love Ubuntu, and as long as it's a standard Ubuntu 6.10 install with all the hardware supported, and apt-get/Synaptic pulls from the normal Ubuntu repositories, I'll be happy and use it as-is. My Sony uses a soundchip that is unsupported by Ubuntu, Debian, Knoppix, Suse, and even Fedora 4/5/6, so I will probably have to buy from a company that specializes in Linux-installed hardware from now on, just to make sure I'm buying hardware that is known to be supported. For me, Ubuntu is perfect, and if the hardware plays nicely then I'm happy.

    9. Re:Vanilla "Linux"? by Abnormal+Coward · · Score: 2, Informative

      BeOS and OpenBSD are NOT linux !

    10. Re:Vanilla "Linux"? by evilviper · · Score: 1

      Linux users, for the overwhelmingly large part, seem to me to be roll-your-own types, and fairly advanced in their understanding of stuff like this compared to their Windows (and even OSX) counterparts.

      Early adopters are usually that way... If you aren't a roll-your-own type, you're not going to go through the work of installing Linux to begin with.

      When more systems come pre-installed with Linux, you'll see more Linux users happy with whatever system they get, perhaps only wanting a few apps that aren't installed by default.

      And as for Windows... First thing I do is turn off the god-awful new interface, animations, etc., and download 2GBs of programs, just to tweak Windows into a workable OS. If anything, Linux distros need less customizing... Mainly because they come with most apps people want, already installed.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    11. Re:Vanilla "Linux"? by Flossymike · · Score: 1

      Personally Id be happy for them to just ship with a live CD that just works.

      It would be enough to show that the kernel has support of the hardware, it would actually be a benefit for it Windows customers in terms of support i.e avoiding resetting the computer to factory defaults to check if a problem was software or hardware, it would give customers gentle exposure to gnu/Linux without risking their existing setup.

      Well ... just what I reckon as someone who has spent too long supporting Windows on a help desk ...

    12. Re:Vanilla "Linux"? by tuxic · · Score: 1

      Agreed!
      What the person should have done is refer to "UNIX-like operating systems such as".

      --
      "People are stupid. Persons are smart" -- Agent K, MiB.
  19. Aggreed, somewhat. by SanityInAnarchy · · Score: 1

    I will buy a Dell for my next laptop, if it comes preloaded with a decent Linux distro and without a bunch of crap. (I will not pay for the crap.)

    I'll even buy it if it isn't a distro I like.

    However' if you really want to blow us away, Dell, give us a few of the configurable install options available via the website -- preferably without Flash or excessive JavaScript required. Maybe a web-based debian-installer? Because I'd like to be able to choose filesystem, partitioning scheme, and base distro (maybe from a limited selection -- hell, just Ubuntu and Fedora would probably satisfy most people who would care about pre-installed). I want to be able to choose these not because I am such a nerd, but because they aren't easy to change after an install -- which is probably why Dell lets you choose FAT32 or NTFS when ordering an XP computer.

    --
    Don't thank God, thank a doctor!
    1. Re:Aggreed, somewhat. by Toby_Tyke · · Score: 1

      I will buy a Dell for my next laptop, if it comes preloaded with a decent Linux distro and without a bunch of crap. (I will not pay for the crap.)

      You never pay for the crap. Rather, the crap pays for (part of) your laptop.

      Most of those "craplets" like anti virus trials and ISP sign up programs are there because Dell was paid to put them there. There was a story on Ars Technica a few weeks ago (sorry, don't have the link) where a CEO from one of the big vendors was doing a Q&A session. Someone asked him how much extra it would cost to buy a PC if they dropped the craplets, and the figure he quoted was $60.

      This does mean that any saving they make by not paying a Windows license fee could well be swallowed up by not having any craplets installed. After all, most ISPs don't even officially support Linx, and most home software packages are windows only, so its hard to see who would be willing to pay have their software preloaded in a Linux PC.

      --
      "I realise this is not a very popular opinion but it's the truth, and there for needs to be said" -Bill Hicks
  20. You can already get... by Black+Parrot · · Score: 1

    RHEL on Precision workstations. I noticed them on the Dell site several weeks ago.

    And we had a story a couple of months back about getting Linux on their "E" series systems (IIRC).

    --
    Sheesh, evil *and* a jerk. -- Jade
    1. Re:You can already get... by Anonymous Coward · · Score: 0

      This is true. I bought one several weeks ago. Nice system. Not sure what the news is here, other than maybe they'll start shipping with Ubuntu.

  21. distribution choice by judd · · Score: 1

    I don't care what distribution they settle on, as long as they don't rely on proprietary drivers. From my POV if it is running some kind of mainstream Linux distro, the odds that my preferred distro will work are very much higher.

  22. Wow; Mike likes to sell computers. by WindBourne · · Score: 1

    That is what is I call leadership. This guy is about as different from other CEOs as Steve jobs was from all of his predecessors; they were loved by wall street, but hated by the customers.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  23. Finally Dell does something right... by JAB+Creations · · Score: 1

    Burning down houses and forcing IT guys to clean up systems with 128 MB of RAM only tops my list of complaints with Dell. At least Linux won't be as memory intensive as Windows so that being said I hope we don't see (further) stagnation in increasing the minimum amount of RAM in their bottom line.

  24. Somebody set up us the lack of demand by tepples · · Score: 1

    Did you ever think the reason they discountinued it was there was no demand? Did you ever think the lack of demand might have been set up on purpose? Was the offer advertised nationally?
    1. Re:Somebody set up us the lack of demand by peterbiltman · · Score: 5, Insightful

      Do you honestly think a company like Wal-Mart, who will argue with a vendor for MONTHS about 2 extra inches of floor space being allocated to their product line, is going to spend the TIME, RESOURCES and MANPOWER to get these in and then not advertise them? I remember the advertising for the Wal-Mart Linux laptops. There was no shortage of it. But the bottom line is they didn't sell. Customers didn't want it. So, Wal-Mart being a business, they got rid of it. The same way they get rid of the potato chips that don't sell and bring in another brand that does. Business is about business and what makes money. You can claim all the reasons you want about why it didn't sell, but at the end of the day they are no longer there because very few people bought them. Wal-Mart could give a rats ass whether it was a Linux laptop, Windows desktop, bag of pretzels or a bottle of bleach.

    2. Re:Somebody set up us the lack of demand by BootNinja · · Score: 1

      Well, all I know is that they weren't available where I live and so I didn't purchase one. I would have if it had been available.

    3. Re:Somebody set up us the lack of demand by CristalShandaLear · · Score: 1

      I remember the advertising for the Wal-Mart Linux laptops. There was no shortage of it. But the bottom line is they didn't sell. Customers didn't want it.

      **********
      Was it that customer didn't want Linux or that they were wary of buying a Wal-Mart branded computer.

      I may buy a Faded Glory sweater but I'm not sure I want to do the equivalent with my PC.

    4. Re:Somebody set up us the lack of demand by Der+Reiseweltmeister · · Score: 1

      I remember the advertising for the Wal-Mart Linux laptops. There was no shortage of it.

      Walmart sold Linux laptops?

    5. Re:Somebody set up us the lack of demand by adfour · · Score: 1

      I can tell you that I was pretty interested when wl-mart advertised linux boxes--even if they were bottom-of-the-barrel hardware. I went to my local wal-mart regularly to look for them, but they never showed. Not 2 inches of floorspace, not 1 inch, not a placard. Until I saw this post I had thought it was something that never actually got done--a sort of vapor-product. I didn't buy one because it wasn't available as far as I could tell. period. You may be right--wal mart almost certainly cares about moving objects for profit, not at all about software distributions. But if my case was typical, then there was no supply, either.

    6. Re:Somebody set up us the lack of demand by evilviper · · Score: 1

      I remember the advertising for the Wal-Mart Linux laptops. There was no shortage of it. But the bottom line is they didn't sell. Customers didn't want it.

      I remember the advertising for the Walmart offered mail-based DVD rentals. But the bottom line is customers didn't want it.

      Walmart's hardware was complete crap, no matter what operating system you put on it. They didn't just drop their Linux laptops and desktops, they dropped their entire brand of cheap desktop and laptop computers. Now they've gone back to mostly big name-brand systems (HP/eMachines/Toshiba/etc.).

      Installed Linux is a great feature (especially laptops!) but it's not going to make people forget overwhelming shortcomings of the hardware, and (relative) higher prices.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    7. Re:Somebody set up us the lack of demand by poormanjoe · · Score: 1

      Customers didn't want it.

      Specificly Wal-Mart customers didn't want computers with linux pre-loaded on their computer. Those consumers that actually buy any computer (Windows or Linux) from Wal-Mart more than likly buy everything in thier home from there. So to say customers didn't want it is a very limited customer base. Yes countless people shop at Wal-Mart for thier "Everyday low prices" (often lower online) but I'm sure those people who like to think they know a lot about computers or more than the average person research the best price/performance ratio, and come up with a better place to purchace a new 'pute than Wally-World.

      --
      I want to be retired when I grow up.
    8. Re:Somebody set up us the lack of demand by mrchaotica · · Score: 1

      No, Wal-Mart didn't sell "Linux laptops." Wal-Mart sold cheap pieces of crap that happened to run a stupid Linux distro that nobody uses. If Wal-Mart had sold real "Linux laptops" (i.e. decent hardware running a decent distro), perhaps they'd have succeeded!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    9. Re:Somebody set up us the lack of demand by ranton · · Score: 1

      Was it that customer didn't want Linux or that they were wary of buying a Wal-Mart branded computer.

      Since Walmart still does sell Windows computers, there obviously is a customer base out there that is willing to buy computers at Walmart. It is just that this particular market base was not willing to buy Linux computers.

      --

      --
      -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
    10. Re:Somebody set up us the lack of demand by jlowe · · Score: 1

      You are way off-base here and do not have the facts straight. Wal-mart sold Linspire-based PCs, but ONLY from the internet. There were no linux computers sold in stores. You could buy the machines online from walmart.com. An argument can still be made regarding demand, etc., but it is important to point out that they were not specifically sold in stores.

  25. We've been down this path before. by khasim · · Score: 4, Insightful

    It would be a real slap in the face for Michael Dell if after all the support for linux installed computers was shown on the ideas website, and the company taking steps to do so, and then find out there isn't really a demand for them.

    #1. The "support" has to include ALL the hardware on the box.

    #2. The boxes have to be the most popular boxes Dell sells already.

    #3. The price cannot be higher than the equivalent Windows box.

    We've already seen "support" which doesn't include everything in the box, which only includes boxes that most people wouldn't buy in the first place and which, for some reason, cost MORE than buying the same box with Windows.

    That's just a ploy to "show" that "no one" really wants Linux on the desktop. Fuck Dell. We've heard it before. If they're really serious this time, it's up to them to demonstrate that.
    1. Re:We've been down this path before. by Afecks · · Score: 1

      You're kidding right? Dell support is laughable. If you call them you better be ready to tell them what the problem is, how to fix it, the part number and the extension of the warehouse that has said part number in stock.

      The only reason they aren't drowning in support calls already (which is debatable) is because Windows has excellent hardware support and most families have a computer person they turn to before waiting a half hour on hold.

      I feel sorry any first-time Linux users that get burned by Dell and look at Linux as too confusing and unreliable in the future.

    2. Re:We've been down this path before. by maxume · · Score: 1

      So what if supporting all the hardware drives up the price?

      There really isn't any way to tell without looking inside dell, so it isn't much more than a rhetorical question, but it at least seems possible that doing the work to produce an install image for a low volume system would end up pushing up the price.

      --
      Nerd rage is the funniest rage.
    3. Re:We've been down this path before. by schwaang · · Score: 1

      #3. The price cannot be higher than the equivalent Windows box.

      Yes. Ideally, I should be able to toggle the Dell order-customization wizard between Windows and Linux with exactly the same hardware and see the price drop before my eyes.

      But failing that, it would be great to have a mostly-similar hardware but completely supported-on-Linux box at several different price points. Last time I checked that was true for the $700 range, but not the $500 deals from Dell we're used to. (Could just be that the Vista Tax hasn't been crushed by Moore's Law yet. I'll check again next week.)
    4. Re:We've been down this path before. by AusIV · · Score: 1

      #1. The "support" has to include ALL the hardware on the box.

      #2. The boxes have to be the most popular boxes Dell sells already.

      #3. The price cannot be higher than the equivalent Windows box.

      Point one and point two have the potential of being mutually exclusive. Sure, we don't want Dell to say "Look, we have a box over here that has Linux on it. We support Linux. If you want Linux, this is the only box for you." But at the same time, building a Linux supported box is largely about choosing hardware, which means if the boxes aren't already Linux compatible, they'll have to make some changes to the hardware configuration to make them compatible. I'd say they have to be comparable to the most popular boxes dell already sells, but saying they have to be the same boxes defeats the purpose.

      Point #3 is also problematic, because the cost of a (windows) computer is subsidized by crapware - free trials of three different ISPs, a 60 day trial of MS Office, a 60 day trial of Norton Antivirus, a bunch of games that you can only play 10 times before you have to buy them, etc. and Dell gets a cut of each of these items. The only way to make a fair comparison is if Dell also sells Windows boxes sans the crapware.

    5. Re:We've been down this path before. by sumdumass · · Score: 1

      What if the price differnce is spent in making sure the linux works on everything? I mean Dell forks a Distro, setd up maintainers, brands it themselves and you have the option of Dell linux or MS windows for the same price?

      This scenario might require you to grab a driver from the Dell linux and make something work with your favorite distro. Would something like this be acceptable? What if they can only get a binary driver that happens to be propriatary?

    6. Re:We've been down this path before. by schwaang · · Score: 3, Informative

      What if the price differnce is spent in making sure the linux works on everything? I mean Dell forks a Distro, setd up maintainers, brands it themselves and you have the option of Dell linux or MS windows for the same price?

      From a recent post by a Dell guy on the Fedora Advisory Board list, I get the impression that Dell isn't in a hurry to fork a distro even just for re-branding. And that's juuuust fine by me. I don't care what distro they offer, so long as the hardware can be made to work with any Linux distro.

      If that means a Dell repo with some proprietary drivers, that's fine with me (for now). I wouldn't want Dell to offer ATI or nvidia hardware only for Windows configurations.
    7. Re:We've been down this path before. by StikyPad · · Score: 1

      #1. The "support" has to include ALL the hardware on the box.

      Why wouldn't it?

      #2. The boxes have to be the most popular boxes Dell sells already.

      As far as I can tell, "our OptiPlex desktops, Latitude notebooks and Dell Precision workstations," means that will be the case. AFAIK, "corportate" machines are their most popular products.

      #3. The price cannot be higher than the equivalent Windows box.

      That's an unreasonable expectation. Since Linux is a niche market at this point, it doesn't enjoy any of the same economies of scale that Windows does, including installation, configuration, and support. That alone is enough for Linux to cost more. The gap widens further when you factor in the lack of "advertising" (in the form of pre-installed trial software).

      That's just a ploy to "show" that "no one" really wants Linux on the desktop.

      Nonsense. Dell has no financial incentive to spend money doing that when it could be accomplished just as easily by refusing to sell Linux at all. Businesses don't generally take steps to deliberately decrease profits (tax oddities and competition aside), and introducting a product expecting it to fail would be lunacy.

      The problem is that many (but certianly not all) people are attracted to Linux because it's "free," but what they tend to ignore is all the time and effort they spend selecting, installing, configuring, and self-supporting a distribution and/or the associated hardware, by which I mean the Linux user is generally his own tech support. When someone else takes on those roles, the costs shift accordingly, and you pay for it in dollars rather than man hours. For some reason, seeing their man hours of work translated into $100-$200 is shocking, and people think "I'll just buy the Windows system and install Linux myself." What they need to realize that Linux is not "free as in beer," because there is no such thing.

    8. Re:We've been down this path before. by gregleimbeck · · Score: 1

      I wish I had mod points right now...With god knows how many distros out there you would think it wouldn't be rocket science to come up with one that was specific to a certain brand of hardware. This is exactly what linux needs to gain market share, look at OSX. Unfortunately, this will lead to the same conundrum, e.g. HP Linux, Dell Linux, etc. Ultimately, I think web apps will be the only thing that can possibly make Linux a viable alternative to Windows. There is no way (in the forseeable future) anyone is going to make a solid app that "just works" across a multitude of OS's, hardware, etc. Once the OS becomes irrelevant and apps become increasingly server based on a well known and widely available protocol (http), Linux will begin to gain ground. Until then, there is absolutely no way the masses will adopt linux.

      --

      P.S.,

      This is what part of the alphabet would look like if Q and R were eliminated.

    9. Re:We've been down this path before. by shaitand · · Score: 2, Insightful

      '#1. The "support" has to include ALL the hardware on the box.

      Why wouldn't it?'

      It is not unusual to see a supposedly linux compatable system with an unsupported sound card or winmodem. Or a desktop with sata1, sata2, and ide where the sata or sata2 controllers aren't supported. I would take this a step further, it isn't enough for all the hardware to be supported, all the functionality supported for that hardware on the windows system but be supported under Linux as well.

      'The problem is that many (but certianly not all) people are attracted to Linux because it's "free," but what they tend to ignore is all the time and effort they spend selecting, installing, configuring, and self-supporting a distribution and/or the associated hardware, by which I mean the Linux user is generally his own tech support. When someone else takes on those roles, the costs shift accordingly, and you pay for it in dollars rather than man hours. For some reason, seeing their man hours of work translated into $100-$200 is shocking, and people think "I'll just buy the Windows system and install Linux myself." What they need to realize that Linux is not "free as in beer," because there is no such thing.'

      I can easily setup most linux configurations in half the time I can setup a comparable windows configuration. Of course that assumes linux compatable hardware. There is no reason that Dell couldn't manage to do the same. First, most people are their own tech support when running windows as well. Have you ever wasted time calling Microsoft or a pc vendor? Few people make that mistake twice unless hardware fails and they have to RMA something. Second, you strongly imply that Linux somehow takes more time to configure and administer than windows and that is simply false.

      'The gap widens further when you factor in the lack of "advertising" (in the form of pre-installed trial software).'

      That is a valid point. However when purchasing a windows machine from Dell you can pick a radio button to not have that software installed without a price change. If it doesn't add to my price tag to choose the windows system without the preinstalled software than Dell should not charge more for a linux system without said software.

    10. Re:We've been down this path before. by maxwell+demon · · Score: 1

      The type of software which can be done through web services is exactly that type of software which is the most easy to make platform-independent. Basically all the browser offers is a quite simple GUI, and there are lots of cross-platform libraries which offer exactly that. Browser-based app don't need special hardware support because browsers just don't support special hardware. Or how would you e.g. implement scanning on a browser-based app?

      --
      The Tao of math: The numbers you can count are not the real numbers.
    11. Re:We've been down this path before. by Propaganda13 · · Score: 1

      That would have to be a major play for Dell to step up to Apple's niche. I could see them paying to support a specific distro to ensure compatibility with their systems. In the long run, if the OS side doesn't pan out then there's less baggage if Dell stops paying for Linux X compared to Dell abandoning their own branded OS.

    12. Re:We've been down this path before. by Dunkirk · · Score: 0, Flamebait

      Screw that! I've GOT a Dell laptop. I've tried SLED, Ubuntu, and Gentoo on it. All of them had "issues" of some sort or another. (My fave, Gentoo, did NOTHING when I tried to switch the video for a projector.) If Dell offered a laptop with Linux pre-installed -- by which I mean that all the hardware JUST WORKED with Linux -- I'd GLADLY pay $50 more for the stupid thing. What's wrong with you people?! Isn't this worth anything to you? It is to me, and you go ahead and bet your bottom dollar that the next time I make a requisition for a new laptop (which should be this fiscal year), if Dell's offering, I'm buying. I know that may not seem like a big deal, what with voting with my company's dollars, but, if I were the one buying it with my money, this still would be a no-brainer.

      --
      Acts 17:28, "For in Him we live, and move, and have our being."
    13. Re:We've been down this path before. by mrchaotica · · Score: 1

      Forking a distro would be an incredibly stupid thing to do, even for a big company like Dell. Better just to make the hardware conform to the distro, rather than the other way around.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    14. Re:We've been down this path before. by petermgreen · · Score: 1

      presumablly they only make the crapware money on the boxes aimed at home users though. The crapware makers must know as well as we do that most corps are just going to image straight over whatever is shipped on the box (they still need the oem windows license because most if not all ms volume licenses for windows are upgrade/downgrade only and while the install media doesn't enforce it most corps at least in the west try to avoid piracy).

      i agree to some extent on the hardware support but mostly its only a problem for wireless (though there is ndiswrapper for theese) and modems neither of which are common in corporate desktop boxes (3D graphics often needs binary drivers but the two major graphics card manufacturers do a pretty good job of keeping them compatible with the latest kernels).

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    15. Re:We've been down this path before. by yuna49 · · Score: 1

      you strongly imply that Linux somehow takes more time to configure and administer than windows and that is simply false.

      That may well be true when supporting first-time or novice users, the kinds of people who are going to be calling Dell when they can't figure out how to configure a printer.

      Customer: "I can't figure out how to install a printer. Where's the Control Panel?"
      Support: "Are you using GNOME or KDE?"
      Customer: "GNOME? There's a statue of one in my mother-in-law's garden."

      etc.

    16. Re:We've been down this path before. by shaitand · · Score: 1

      That really isn't different than a number of similar windows scenerios I remember from phone tech support. For instance:

      tech: what seems to be the problem?
      customer: the internet is broken.
      tech: the internet is broken? What do you mean? Do you mean that you are unable to retrieve email or that web pages don't come up?
      customer: don't talk down to me. I'm a NASA engineer.
      tech: oh I see, the internet is broken. What web browser are you running?
      customer: hunh? What is that?
      tech: you know the thing you use to browse the internet
      customer: browse the internet? I just go online.
      tech: ooookay, when you go online do you click the big blue E?
      customer: yeah, yeah it is a blue e with a swirl thing around it

      I remember repeating this process at least 10 times a day at sony and during a brief spell at bellsouth that is practically all I did. KDE and GNOME would be the same thing with different questions. There was also a similar experience when win98se/ME/win2k were around the steps were different in each and the customer would usually tell you they had windows 95 no matter what they were running.

  26. For a known-good starting point by tepples · · Score: 1

    Why the heck would you want Dell to put Gentoo on your machine? So that I have a known-good starting point for the ricing^W customization of the system. If Dell tests its hardware with some (normalized) Gentoo distribution, then buyers will know that the machine isn't chock-full of hardware that lacks drivers.
    1. Re:For a known-good starting point by serialdogma · · Score: 1

      But Suse, and RHEL and Gentoo all have pretty much the same driver support, so it is still not a reason for them to have Gentoo pre-installed.

  27. NOVELL ??? by baomike · · Score: 1

    I always get my medications from the Borgias , why do you ask?

      No wonder MSFT is not objecting to Dell selling non windows machines ( if in fact they did not).
    Did Novell know this when they signed on with MSFT?
    Will anything be available but SUSE?

    A scenario: Dell sells SUSE exclusively, SUSE degrades because of FOSS comm. dislike and GPLv3.
      MSFT says "I told you it wasn't vey good, use an OS supported by professionals".

    1. Re:NOVELL ??? by munk3h · · Score: 1
      This was my initial fear but I couldn't define it in my head. I do hope they steer clear of of the SLED. All Dell need to do to show that they're serious is to show that any Linux laptop they will sell is supported entirely by the current, or a recent vanilla kernel. This should include:

      • Wireless drivers
      • Hibernation / Sleep funtionality
      • CPU throttling control
      • ...I'm sure I've missed one?

      The issue of proprietary nvidia / ati graphics drivers is one they should initially work around. As all GNU/Linux users do currently. But this should be the *only* exception as far as hardware compatibility is concerned.

      This bunch sell sweet laptops with pre-installed Ubuntu. If they can do it, surely Dell can do it?

  28. Dell's laptops cost MORE w/ no OS than w/ Windows! by Anonymous Coward · · Score: 5, Informative

    Dell is paying consumers to use Windows! The exact same Dell Latitude D520 Notebook costs $48 MORE if it comes with no operating system than if it comes with Windows. Here are the specs and links to Dell's online shop:

    Processor: Intel® Core(TM) 2 Duo T5500 (1.66GHz) 2M L2 Cache, 667Mhz Dual Core
    LCD Panel: 14.1 inch XGA LCD Panel
    Memory: 512MB, DDR2-533 SDRAM
    Hard drive: 60GB 5400RPM
    Modular Bay Optical: 8X DVD
    Wi-Fi Wireless Card: Dell Wireless(TM) 1390 802.11g Mini Card
    All other options: set to "none".

    The laptop loaded with Windows XP costs $699, while the same laptop and configuration loaded with no operating system costs $747.

    So it seems that Windows has a negative price tag as far as Dell is concerned! That's hardy Linux friendly or even consumer friendly. It's downright rotten, and I wouldn't be surprised if this isn't going to end up in an anti-trust lawsuit against Dell and Microsoft.

  29. If... by hitmanWilly1337 · · Score: 1

    If Dell does start offering preinstalled linux (big IF) I would guess they would go with one of the more "user-friendly" distros ie Ubu or SuSE. Anyone who would use something else probably knows enough to install it themselves. Or maybe they could bundle a CD/DVD of your distro of choice? Its just sad that a company has to be on the verge of bankruptcy to start looking at alternatives to lock-in software, or the revolutionary concept of actually LISTENING TO YOUR CUSTOMERS!! What a thought!

    1. Re:If... by pavera · · Score: 2

      you comment is laughable... Dell while in decline (and has been for 5+ years now) is no where near "bankruptcy". They still have billions in revenues and profits every year, they just aren't "growing" enough to encourage people to buy their stock.

  30. Mythtv box? by mdboyd · · Score: 1

    How awesome would it be if Dell began manufacturing a media center box with MythTV installed? Maybe KnoppMyth? Who knows, maybe Dell would consider tweaking some code to make MythTV user friendly for newbies....

  31. Sure but by loconet · · Score: 1

    Sure but does it run Linux? ............ oh.

    --
    [alk]
  32. I don't understand, this isn't new? by Anonymous Coward · · Score: 0

    I don't get it, you've been able to buy Linux on a new Dell for years now. It just wasn't stuck in your face when configuring a machine. How is this any different?

  33. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by rudy_wayne · · Score: 5, Insightful

    "The laptop loaded with Windows XP [dell.com] costs $699, while the same laptop and configuration loaded with no operating system [dell.com] costs $747.

    So it seems that Windows has a negative price tag as far as Dell is concerned! That's hardy Linux friendly or even consumer friendly. It's downright rotten,"

    All major brand-name computers come with a ton of crapware pre-installed. Why do you think they do that? Because they get PAID to put in there. When you eliminate Windows, you also eliminate the extra revenue from pre-installed crapware.

  34. Want laptop without windows or m$vell by a1mint · · Score: 0

    I certainly don't want windows and I really don't like this Novell M$ deal. I want to install a version of Linux of my own choice. So sell me a laptop without any OS. Why the hell do these companies get away of peddling this crappy software I don't want?

  35. Who killed the electric car. by Overkill+Nbuta · · Score: 1

    Could soon be who killed mainstream linux. I know alot of people at my school who would take linux on there laptops and such. Going through engineering you realize as long as you can run the internet and run word documents you can usually find something more powerful to run anything else you need to.

  36. Alienation of Linux users by DaveG,+the+Quantum+P · · Score: 2, Insightful
    The original article said: "We don't want to pick one distribution and alienate users with a preference for another."

    I appreciate that thinking, so if they choose Novell SuSE LInux I think they'd alienate almost all Linux users.

  37. Haven't they been doing this for a while now? by shampster · · Score: 1

    I bought a Dell workstation about a 1.5 years ago with RedHat WS pre-installed.

    --
    aXV1cTswMDR5dS9wc2gwYnFxew
    1. Re:Haven't they been doing this for a while now? by catchy_handle · · Score: 1

      Yes they have. In 2001 I got to play with two PowerEdge 6300 servers. Nice machines--as big as a microwave, multi proc, raid, redundant power supplies, etc. They shipped with RedHat 6.2 IIRC. Trouble was that you couldn't upgrade the kernel because the raid driver was a proprietary binary. Don't think Dell ever did supply updates for that distro for the year I was responsible for those machines. Also failed to get X running on their high-end workstations because the Nvidia cards were oem'ed for Dell and would not work with any existing Linux drivers. They're a tease. F*** 'em.

  38. This can only be a great thing for drivers ! by Anonymous Coward · · Score: 1, Interesting

    I've got an HP laptop that has an Nvidia video card, a Winmodem and an ENE memory card driver. None of these devices have proper drivers in Linux. If Dell starts selling laptops or even PCs preloaded with Linux, presumably they are going to have a "normal" linux driver for every peripheral device. That can only mean that companies like ENE would have to start providing kernel developers with documentation to write a kernel driver for their device.

    You can't keep a good thing down forever. The masses obviously want Linux on PCs and laptops and it will only be a matter of time before a customer responsive company (Dell or otherwise) answers the call. The fact that Dell advertised for ideas and got such an overwhelming response requesting Linux means it something that can no longer be ignored.

  39. Retail price savings? by adambha · · Score: 1

    So, does this mean that the end user will now save a few bucks since they don't have to pay for a Windows license?

  40. Ubuntu Flamemaster by Anonymous Coward · · Score: 0

    Could it be that you are an idiot?

  41. No major news here. by psychokitten · · Score: 1

    If you read the press release, the wording is quite plain and out in the open. They aren't going to, nor are they planning, on offering any systems with any distro of Linux preinstalled. All they're offering is to get more systems 'certified' with primarily Dell's distros of choice (RHEL and Novell,) and then possibly more distros as well. Of course, these systems will most likely also be moved off into the 'n' series line - which will probably cause it to be a failure. If they -really- want to impress me, they need to not only throw the Inspiron line in there (there are already 'n' series Dimensions,) but offer the No OS option, /or/ a Linux Distro option (even if they don't install it, and just ship media with it,) right there on the regular purchase page. If they don't, it's little more than a token gesture to try to make the minority happy. (But on an unrelated note - it's good to see Michael stepping back up and taking charge of things. Dell plumetted even downhill than it usually is when he wasn't leading things.)

  42. Windows users should be hoping this flies by Javaman59 · · Score: 1

    Let's hope the Dell Linux business takes off, big time. Thousands of units shipped... a double digit percentage of their business...all with Open Office... all working nicely...

    Finally, a kick in the gut for Microsoft's Vista and Office 2007 prices.

    --
    I'm a software visionary. I don't code.
    1. Re:Windows users should be hoping this flies by flyingfsck · · Score: 1

      Not in America though. Linux is big in Europe, South Africa, Brazil and so on. However, in the USA, everyone wears Windows blinkers.

      --
      Excuse me, but please get off my Pennisetum Clandestinum, eh!
  43. Certification != Pre-Install by Anonymous Coward · · Score: 1, Informative

    Certification is a *very* low bar for Dell to achieve. In general it means that the system can be installed, and the graphical user interface can come up, that is it.

    The cost for an OEM to pre-install and support Linux properly is currently far higher that Windows. This is because of the variance in distributions and the general maturity of Linux from support perspective. And of course Dell is all about support (well, more correctly, Dell's business model is logistics, and each support contact costs eats into their profit and loss for the system.

    In most cases, they don't even contact the IHV to ensure that the drivers for that hardware will work. Even without a preload,ensuring that a level of driver support is available would be a huge boon.

  44. Muwahahaha by CrazyJim1 · · Score: 1

    Now I can order Linux, and install windows 98 to stick it to the man.

  45. one small step... by Grinin · · Score: 1

    This is one small step for Dell, and one giant leap for the open source movement.

    $50 says Microsoft will try and sue dell when they "support" linux (tech support) without buying "vouchers" from the MS/Novell deal.

  46. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Digicrat · · Score: 1

    While it wouldn't surprise me if that were true, the two links you posted are both at $699 now. Did Dell see your post and update their cost?

    Aside from that point, if you look closely the two laptops are slightly different model numbers--D520 vs. D520N. Additionally, any system configuration from Dell always has a tendency to go up in price when you customize their advertised offers. As soon as you make any change to the configuration, you often loose some discount or another.

    In the long run however, I think they would do well if they also (note also, not instead - more choices are better, and in this case it's an option that adds to their sale) offered a system pre-configured with either a Dual-Boot or possibly virtualization software for running Windows under Linux. The discounted Windows Licenses Dell gets don't cost all that much extra, and they are more likely to win over new-Linux users by providing the Windows fallback. Of course, for the sake of argument I'm ignoring any caveats in the windows agreements against such virtualization arrangements.

  47. Where's Microsoft in this? by ewl1217 · · Score: 1

    It really makes you wonder. First, Novell makes a shady deal with Microsoft, and now Dell is in talks with Novell to offer Linux or their computers. Personally, I would keep a close watch on Microsoft's reaction to this, as they may have some stake in it. Not to be a cynic, but the whole series of events seems to be unfolding rather unusually.

  48. But with SUSE = MICROSOFT by Anonymous Coward · · Score: 0

    I won't be buying one!

  49. Dell BIOS by rlp · · Score: 5, Interesting

    I bought a Dell E521 in October. Installed Ubuntu on it (dual boot). After about five minutes, the mouse would stop working (the E521 uses a USB only mouse). You could re-plug the mouse USB connector and it would start working again - for about five minutes. Tried all sorts of things including a complete re-install. No dice. Checked the Dell and Ubuntu news groups. I was not the only person experiencing this problem and it occurred with several other distributions. Several people had contacted Dell - which provided no help (other than to say they don't support Linux). Several had returned their machines.

    In January, Dell released a new firmware upgrade. The upgrade notes made no mention of the Linux problem but after I re-flashed the firmware, the problem disappeared. So, if Dell starts testing their hardware and BIOS with various Linux distros - that will be a very good thing.

    --
    [Insert pithy quote here]
  50. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Sillygates · · Score: 5, Funny

    I guess they'll just have to port all the crapware to linux too!

    --
    I fear the Y2038 bug
  51. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 2, Funny

    Clearly we need to *demand* crapware for Linux then! :D

  52. Funny you should bring up politics... by schwaang · · Score: 2, Interesting

    Dell executives have donated $291,470 to Republicans and only $40,818 to Democrats.

    Why would I want my pro-Linux dollars shooting me in the foot?

  53. The "Not Ready for Prime Time" OS by Anonymous Coward · · Score: 0

    Linux on the desktop will always be a pipe dream. Why? Because Linux refuses to address it's fundamental deficiencies. How many decades longer will it take to get a real installer package which works on every distro? How many decades longer will it take to get the OS to auto-detect and auto-configure new hardware? How many decades longer does Linux need to spend looking at the distant taillights of Windows 95?

    But on the positive side, Linux wins hands-down in the "air of undeserved superiority" department, and it also has more text editors than any other OS. When you have tens of thousands of options for text editing, it seems you really don't have to worry about getting it to work as well as Win95 did.

    Dell's overtures toward Linux are nothing more than a bargaining chip in it's licensing fees with Microsoft. Consumers don't care about/for Linux, they just want something they know and can use. If someone drops a few hundy on a new PC then finds out they can't go to Best Buy to get software for it, that's going to be one pissed off consumer. Dell has no intention of looking bad in that respect, so Linux on the desktop will never be a reality. Servers, maybe. But desktops, never.

    1. Re:The "Not Ready for Prime Time" OS by penix1 · · Score: 3, Insightful
      Let's see if we can let some wind out of your sails...

      Linux on the desktop will always be a pipe dream. Why? Because Linux refuses to address it's fundamental deficiencies. How many decades longer will it take to get a real installer package which works on every distro?


      There is an installer that works on every (and I mean EVERY) distro. Unlike windows, Linux distros includes all the software in one location generally called a software repository. If all else fails, there is always "./configure && make && make install". It isn't that hard.

      How many decades longer will it take to get the OS to auto-detect and auto-configure new hardware? How many decades longer does Linux need to spend looking at the distant taillights of Windows 95?


      Hell, Windows XP doesn't even do that. If it wasn't for "idiot disks" made by manufacturers the average Joe Sixpack would be just as screwed when the malware ate his system. I have udev installed and it works just fine. I don't know what your problem is.

      But on the positive side, Linux wins hands-down in the "air of undeserved superiority" department, and it also has more text editors than any other OS. When you have tens of thousands of options for text editing, it seems you really don't have to worry about getting it to work as well as Win95 did.


      Well let's just look at what you get with an "out of the box" Windows XP install shall we...

      You get paint, notepad, wordpad, solitare, Internet Explorer & Outlook Express, a broken media player and a calculator. That's it. I bet you can be real productive with those...Last time I looked in my distro's repository I had over 40,000 programs spanning 150 categories.

      Dell's overtures toward Linux are nothing more than a bargaining chip in it's licensing fees with Microsoft. Consumers don't care about/for Linux, they just want something they know and can use. If someone drops a few hundy on a new PC then finds out they can't go to Best Buy to get software for it, that's going to be one pissed off consumer.


      That may be. Only time will tell. That is one downfall to Linux is software availability in stores like Best Buy. Here you have a chicken and egg thing going on....Not enough users of Linux demanding stores carry software (mostly because it is readily available all over the Internet) and stores thinking there is no demand for it (which isn't necessarily true either). As for a customer using Windows software in Linux you are discounting the possibility of virtualization. If setup properly, by the manufacturer, then that takes away that argument.

      B.
      --
      This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
    2. Re:The "Not Ready for Prime Time" OS by zippthorne · · Score: 2, Insightful

      Building from source is not an appropriate response. The problem is libraries. For packages in a repository system with specified dependencies, it will work (as I assume Gentoo does it), but if you have a repository system you could just as easily distribute binary packages as well. As all the other distributions do it.

      But for causal software that hasn't been blessed into one of the various repositories, building from source is not an adequate solution. It could be made to be by having some kind of standard dependencies resolver (after all, the needed libraries are probably part of the distribution blessed repository) or including pared down versions of the needed libraries for static linking, or probably a half dozen ideas that a non programmer such as myself do not find obvious.

      But AFAIK, that's all done manually in all the distributions I'm familiar with. I've spent many a night back in the day hunting down what package contains libsomething.so.6 or glibsomething.obscure.so.whatever on rpmfind.net, then re-running the configurator, having it fail again, hunting down the next library, until I just got sick of it.

      --
      Can you be Even More Awesome?!
    3. Re:The "Not Ready for Prime Time" OS by penix1 · · Score: 1

      And just what is difficult about compiling from source? It is 3 commands for god's sake. I have even seen install scripts that do it for you. That issue aside, binary distributions like Red Hat or SuSe are doomed to dependency hell because Linux programs are fast moving targets. Add to that the idiocy of distributors that don't install the "development" packages and I can see your point to some extent. I do use Gentoo here so I'm not in the dependency loop that others are but there are still times that an update can break libs. That is why revdep-rebuild exists. It all comes down to knowing the tools your system uses to solve these issues. Some distributions are subjectively better than others at it.

      This is all academic since most users won't be installing things that aren't included with their distribution. And if Dell is distributing it a simple call to Dell to include (or at least make a package for you) can be part of the support.

      B.

      --
      This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
    4. Re:The "Not Ready for Prime Time" OS by mrchaotica · · Score: 1

      It could be made to be by having some kind of standard dependencies resolver

      This exists already; it's called the GNU Autotoolset (which includes Autoconf, Automake and Libtool). Writers of Free Software use it to generate the Makefiles and scripts that come with the software when you get a source archive. Figuring out which libraries to link to and whatnot is what that "./configure" step does.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    5. Re:The "Not Ready for Prime Time" OS by NDPTAL85 · · Score: 2, Insightful

      Only a true geek could possibly not know the answer to your question.

      Compiling from source is an extremely counter-intuitive way of installing software. If you are trying to promote wider acceptance and usage of Linux than telling people that they can compile from source if all else fails is absolutely not the way to do it.

      There's a social disconnect here that you aren't percieving.

      --
      Mac OS X and Windows XP working side by side to fight back the night.
    6. Re:The "Not Ready for Prime Time" OS by init100 · · Score: 1

      He probably meant something that can rpm or apt-get the dependencies of a source package from the distribution repositories. I don't think GNU Autotools do that.

    7. Re:The "Not Ready for Prime Time" OS by mushadv · · Score: 1

      How many decades longer will it take to get a real installer package which works on every distro?

      Why would you want that? That's like saying you want an installer package that works across Windows and Mac OS X. Linux isn't an OS. It's a kernel. Ubuntu, Fedora, Slackware, etc. are OS's that happen to use that kernel. If Linux gets popular, it's going to be one distro that does it.

      How many decades longer will it take to get the OS to auto-detect and auto-configure new hardware?

      Linux supports more hardware out of the box than Windows XP. The rest is due to the lack of support from manufacturers. This isn't the developers' fault.

      How many decades longer does Linux need to spend looking at the distant taillights of Windows 95?

      What?

      But on the positive side, Linux wins hands-down in the "air of undeserved superiority" department, and it also has more text editors than any other OS. When you have tens of thousands of options for text editing, it seems you really don't have to worry about getting it to work as well as Win95 did.

      If you're using a sane distro, you won't get tens of thousands of text editors. Like with Ubuntu, I only get one obvious one, and it's listed as "Text Editor" in the Applications menu. I have to use a menu to get to an application? Ha! Linux on the desktop indeed! More seriously, you seem to be ignoring that Windows 95 was horribly unstable, an OS teetering on top of another OS. Linux distros are inherently more sophisticated than WinDOS. NT, on the other hand, I think is its equal concerning raw technology, but not by design or implementation.

      Dell's overtures toward Linux are nothing more than a bargaining chip in it's licensing fees with Microsoft. Consumers don't care about/for Linux, they just want something they know and can use. If someone drops a few hundy on a new PC then finds out they can't go to Best Buy to get software for it, that's going to be one pissed off consumer.

      This I agree with, kinda. If they have the will to learn a new interface and how to use that "Add/Remove" button in the Applications menu, the non-professional types could manage just fine. For the others, eh, we're getting there.

      Dell has no intention of looking bad in that respect, so Linux on the desktop will never be a reality. Servers, maybe. But desktops, never.

      "Linux on the desktop" pisses me off, because it assumes that everyone does the same set of tasks. It also assumes that there is a universal criteria for desktop usage. The former is false for obvious reasons. The latter is false because there isn't; what you mean to say is that it's not ready for Windows users. I think anyone who could get along with Mac OS X could get along with Ubuntu just as well.

    8. Re:The "Not Ready for Prime Time" OS by bigpat · · Score: 1

      No, you are missing the point. Only a true geek would care if they are compiling from source or getting a binary. If it is made to be an intuitive download with the same number of clicks (or fewer) to install the software and get it working, then the user doesn't care what is going on behind that click.

      Hell, I just use ubuntu's apt-get for most of my software needs. I don't really care how it gets the software, it just does, and then I click on it and use it. And it was also refreshing to be able to download some other software that wasn't available through apt-get and be able to just run it from the downloaded folder. Choice, flexibility and an excellent repository of free software... that is what Linux is about.

    9. Re:The "Not Ready for Prime Time" OS by zippthorne · · Score: 1

      It is only 3 commands if you have all the libraries and headers needed already installed. Otherwise it is 2 commands -> find out you're missing something -> hunt it down and install -> loop until it doesn't work because you couldn't install one of the dependencies, you run out of pizza, or you manage to successfully compile & install the thing.

      Then.. how do you know you'll be able to uninstall it later?

      All of these things could be made better, but they haven't for the same reason GIMP is still limited to 24 bit RGB colorspace (+8 bit alpha): it's not a problem for the developers, so they never bother scratching that itch.

      --
      Can you be Even More Awesome?!
  54. Windows on the desktop by jesterzog · · Score: 1

    The sad truth is that Linux on the desktop sucks

    Windows on the desktop also sucks. What's your point?

  55. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by rwyoder · · Score: 5, Funny

    The laptop loaded with Windows XP [dell.com] costs $699, while the same laptop and configuration loaded with no operating system [dell.com] costs $747. So it seems that Windows has a negative price tag as far as Dell is concerned!
    So Dell is saying that the presence of Windows degrades the value of a computer? I can't argue with that.
  56. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by evilRhino · · Score: 1

    Umm... that system you linked to is $669. Maybe they've changed it after you linked it to make you look foolish!

  57. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Lord+Kano · · Score: 1

    All major brand-name computers come with a ton of crapware pre-installed. Why do you think they do that? Because they get PAID to put in there. When you eliminate Windows, you also eliminate the extra revenue from pre-installed crapware.

    Does Dell make more money from the crapware than they pay to Microsoft?

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  58. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 5, Informative

    Umm... that system you linked to is $669. Maybe they've changed it after you linked it to make you look foolish!

    To compare apples to apples, you must change the hardware options on the no-OS laptop to match those found by default on the Windows laptop: Hard drive and Modular Bay Optical. Then you'll see that the laptop without an OS is $48 more expensive.

  59. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by westlake · · Score: 1
    "The laptop loaded with Windows XP [dell.com] costs $699, while the same laptop and configuration loaded with no operating system [dell.com] costs $747.
    So it seems that Windows has a negative price tag as far as Dell is concerned! That's hardy Linux friendly or even consumer friendly. It's downright rotten,"

    What it means --- and all that it means --- is that the mass-market laptop running Windows sells in big numbers and the bare bones laptop sans Windows sells in small numbers.

    Which is why OEM Linux disappears from Walmart.com.

  60. HP is already there, Dell is ancient history by invisik · · Score: 1

    Dell has too many empty promises and component lock-in (eg, no AMD offerings until recently (especially after that big Opteron blitz has past) no real linux boxes even though there were previous accounements, etc). And then the CEO admitting they were using the cheapest hardware they could find to cut costs. Sorry guys, too inconsistent on multiple levels and takes too long to "build" systems. I've seen companies cancel Dell orders and buy other brands just to get stuff sooner. Build to order is great (and others can do it for you too, HP for one) but it takes too long for the little benefit, IMHO.

    HP already has multiple desktop and laptop systems certified for Novell SUSE Linux Enterprise products. Their workstation-class machines are RedHat certified.

    Dell is for home users...

    -m

    --
    http://www.invisik.com
  61. Codecs by default! by physicsnick · · Score: 1

    Should make the average user's life easier when they want to listen to /watch their media files
    No. The OEM version of Ubuntu should have codecs pre-installed. The operating system can cost $30 instead of free, and this cost can be transparent to the user. If you want Ubuntu to succeed, they can't half-ass "Just Work". The user can't be required to take any extra steps whatsoever to get a working desktop (and codecs is one of the bare necessities of a working desktop).

    As far as cost goes, yes, Linux desktops may well cost more than Windows ones because Dell gets paid for craplets. As unattractive as this may be, we should investigate whether this is feasible on Linux. For example, what if Linux desktops came with Skype or Flash pre-installed? That's the sort of software that Dell could be paid to include by default; they should start talking to these companies to see if they can't get this done.
    1. Re:Codecs by default! by init100 · · Score: 2, Interesting

      The OEM version of Ubuntu should have codecs pre-installed. The operating system can cost $30 instead of free, and this cost can be transparent to the user. If you want Ubuntu to succeed, they can't half-ass "Just Work". The user can't be required to take any extra steps whatsoever to get a working desktop (and codecs is one of the bare necessities of a working desktop).

      It's funny that it is acceptable to install codecs on Windows, but not on Linux. Last time I checked, Windows did not come with MPEG2/DVD support, DivX/XviD support, etc.

    2. Re:Codecs by default! by physicsnick · · Score: 1

      Actually, most OEM versions of Windows DO come with DVD support. They also come with WMV support for videos embedded online. Those are really the most important parts, and are essential for a machine to just work.

      As far as DivX/XviD goes, wherever they are used legally (which is rare), they generally point to a page on getting the codecs installed on Windows. If they're being used for piracy, the end-user knows a guy who knows a nerd who can tell him about the codecs. Both of these cases work because it's Windows, because everyone's nerd knows how to do this on Windows. We need to offer these pre-installed on Linux, otherwise the average end-user will be lost.

    3. Re:Codecs by default! by physicsnick · · Score: 1

      Oh, and of course, MP3 audio. What Windows user has ever heard of codecs for MP3s?

  62. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Propaganda13 · · Score: 1

    Why does everyone insist that it doesn't come with an OS? It clearly states that it comes with FreeDOS.

  63. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Millenniumman · · Score: 1

    A. They get Windows for a very low price (obviously not -$50, though).
    B. They get to install tons of demo software that makes them a lot of money.
    C. Most of the demand is for the Windows machines. The no operating system ones don't sell nearly as much and end up being less efficient as far as profit compared to the cost to make, ship, and store.

    Although, it does seem stupid to even offer the one without the operating system.

    --
    Stupidity is like nuclear power, it can be used for good or evil. And you don't want to get any on you.
  64. Windows Tax Passed on... by uctechdude · · Score: 1
    According to http://buranen.info/?p=77/> it looks like Dell is actually passing on the cost of windows to people buying the *nix laptop.

    First things first, lets take the new n-series D420 and lets compare that with a windows-loaded D420. Enter doubt. Upon first opening these systems, we see that the n-series is $1252 and the windows-loaded laptop comes in at $1199. Dell's computer with no operating system is $53 more expensive than one loaded with Vista!
    --
    Linux fixes all the cracked Windows.
  65. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by tftp · · Score: 1

    Quite possible. There is only one OS to pay for, and unlimited number of junk apps to preload... a few dollars here and a few dollars there, and it all suddenly makes sense.

  66. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 0

    I would think that the way that Dell operates means that these OS-less laptops require less stages in the assembly line and require less parts (Windows Vista/XP + additional software options). Which means less man hours and unit costs; which should equate to less overall cost. Normally, that would mean lower price tag.

    But my guess, Dell doesn't want to encourage this market, and/or believes the consumer will pay a premium in order to get a Linux AND Windows compliant machine.

  67. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by JoshJ · · Score: 4, Funny

    Congratulations, sir. You've just shown to me just how important the frame of mind is. I'm taking a lesson from this, one almost worthy of the Tao of Computing.

  68. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by IdolizingStewie · · Score: 3, Informative

    The difference between the D520 and D520N you mentioned is the lack of Windows. That's what the N signifies.

  69. Crapplets? by symbolset · · Score: 2, Insightful
    Using an OEM OS install in this day and age is just plain stupid. Not only do they all sell access to their image, they don't tell you who they sold it to, or under what terms. Running thier OS is like downloading software from random internet sites.

    The OS and crapplets they install shouldn't matter, because the first thing you should do is wipe the drive and install your OS from the original media that came from the OS provider, not the PC OEM.

    Personally, if they ship this they'll be selling me at least one, and more likely five. Good on 'em. Nuts to all the /.'ers that think you should wait until the thing is perfect. The Windows PC's are far from perfect. That I get a laptop that's linux compatible and I don't have to pay the Microsoft tax, that's enough for me.

    Now if I could only hold off until they've got a quad core Dell notebook...

    --
    Help stamp out iliturcy.
  70. ...and monkeys flew out of my butt! by XB-70 · · Score: 2, Informative

    If you think for a second that Dell is going to give up lucrative revenue from selling less software, give your head a shake!! Notice that the proposed option will only be available on higher-end (for Dell) hardware. You are not going to see a rock-bottom box with Linux on it. John Q. Public would kill Dell's margins with all the support calls.

    --
    *** Don't be dull.***
  71. Craplets... by penix1 · · Score: 1

    As far as cost goes, yes, Linux desktops may well cost more than Windows ones because Dell gets paid for craplets. As unattractive as this may be, we should investigate whether this is feasible on Linux.


    Craplets are part of the reason I despise Windows. I have never met a more annoying thing than having to uninstall all that shit. And of course, it has made the abomination known as the registry top heavy with turds left behind to prevent you from uninstalling / reinstalling after the time expires. I don't think this road is the way we want to go for a Linux distro though. But who knows, maybe it will be the way for Dell to scrape every penny out of a sale.

    B.
    --
    This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
    1. Re:Craplets... by physicsnick · · Score: 1

      I agree, but how else are they going to make it economically feasible? No one is going to buy a Linux desktop if it costs a hundred dollars MORE than one with Vista. It needs to be competitively priced, otherwise this whole exercise is worthless.

    2. Re:Craplets... by iamstretchypanda · · Score: 1

      Craplets are part of the reason I despise Windows.

      Really... Would you rather pay 100-200 bucks more (maybe more than that?) for a windows box without craplets, or 100-200 less for a windows box with craplets that you can easily uninstall in a matter in minutes.

      I don't know who you are, but and extra 10 minutes of my time is definitely worth a saved 100-200 bucks. Shheeshhh... thats like saying you'd rather pay 600 bucks a month for cable without commercials.

  72. XPS 1210 - its the HCL that matters by munwin99 · · Score: 0

    I have a Dell XPS 1210 laptop.
    I used common sense and checked the hardware BEFORE I bought it.
    End result - works out of the box with Ubuntu Edgy.
    Wireless, NVidia, everything just works (caveat - haven't checked the modem, have no use for it).

    As long as Dell works with manufacturers to make sure the components are supported by Linux (ie have drivers - and preferably free drivers), all would be OK with this deal.

    Most people who would order a system with Linux would know enough (or know how to find out), to get it working with their distro of choice.

    --
    What's On Your Network ??? http://www.open-audit.org/
  73. Didn't you mean *Alienware*-nation of Linux users? by schwaang · · Score: 1

    Being as how Alienware is now owned by Dell and all.

  74. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by MobileTatsu-NJG · · Score: 4, Funny

    "Why does everyone insist that it doesn't come with an OS? It clearly states that it comes with FreeDOS."

    The DVD box for Episode I claims to have 6 hours of entertainment....

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  75. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by MobileTatsu-NJG · · Score: 2, Insightful

    "So Dell is saying that the presence of Windows degrades the value of a computer? I can't argue with that."

    Hehe.

    Seriously though, I wonder if they mark it up because of percieved tech support problems down the road. I know Windows has its share of BS, but I cannot imagine having Linux-trained support staff ready to answer questions about .CONF files etc.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  76. Volunteers Needed by Max+Littlemore · · Score: 2, Funny

    I need volunteers for a new project called "Grapplets"

    I envisage a 700MB package containing dock "Grapplets", or GNU Crapplets, for things like connecting to AOL, etc. the first priority is a special replacement for the panel on your desktop of choice (of course it will have to work equally well with Gnome, KDE, XFCE) that displays special sponsored messages about the latest benefits of some peice of proprietary software.

    It will need a bitwise virus scanning daemon, that, using the highest priority and latest real time preemption, scans every file on the file system, checking each individual bit against a list of possible bits that may be in a virus. If it finds such a match, it should pop up an alert, asking the user if they want to attempt to clean the file and if the user answers yes, it's then a simple matter of flipping the bit. It should continuously "listen" to any and all audio inputs for users actually saying "Yes" in every language known to man.

    I'd also like to see a replacement of apt, dpkg, et al, that it when you try to remove the grapplets package from the system runs rm -fR /

    Obviously, I can't offer money, just the kudos of working on free software that will make a difference to the entire community. Of course it will be released under v3 of the GPL.

    --
    I don't therefore I'm not.
  77. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by mgiuca · · Score: 1

    The laptop loaded with Windows XP costs $699, while the same laptop and configuration loaded with no operating system costs $747.
    What are you on about? The FreeDOS version (second link) costs $669, a saving of $30. It's not a lot, but it's a saving...
  78. how progressive by Anonymous Coward · · Score: 0

    are they going to paint the cases in rainbow colors for all the linux fags too?
     
    fucking cock suckers, i hope you get the aids and die, faggots.

  79. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by HUADPE · · Score: 1

    It's possible they changed the pricing between your post and mine, but clicking your links shows a price of $669 for no OS and $699 for Windows. This would be the opposite of the relationship you described.

    --
    This sig has not been evaluated by the FDA. It is not designed to diagnose, treat, prevent, or cure any disease.
  80. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by 1u3hr · · Score: 2, Insightful
    Seriously though, I wonder if they mark it up because of percieved tech support problems down the road.

    The comparison wasn't with Linux installed, but nothing. If you install Linux yourself, you won;t get ANY support at all, so that's not the issue.

    Even so, why should Linux tech support cost them more? It's all outsourced anyway to people who read through checklists like robots. They can just as easily tell you to reboot and reinstall your Linux system as they do your Windows.

  81. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by 1u3hr · · Score: 1
    What it means --- and all that it means --- is that the mass-market laptop running Windows sells in big numbers and the bare bones laptop sans Windows sells in small numbers.

    No, it doesn't. You can customise any Dell model. So their price is not based on having many identical models sold. I think imaging from a Linux rather than a Windows image would have less impact than options like swapping RAM, drives or video cards; or for that matter the several varieties of Windows and MS Office. It's all about kickbacks from installing crap, not mnaufacturing costs.

  82. Ideastorm = slashdotted already? by eauxnguyen · · Score: 1

    And as long as I am here I will bump my suggestion on Ideastorm: Make a laptop power supply that doesn't suck. I doubt they will dump the bloatware cash to further the linux cause.

  83. The general public... by Myrcutio · · Score: 2, Informative

    Whether or not Dell succeeds with this (assuming they try) depends mostly on the cost, rather than the functionality. Most of the general public that buys personal computers is only interested in web browsing and e-mail, i work for a PC retailer and i've heard many claim as much. When someone looks at a PC and decides if they want it, the first thing they ask isn't will it work, they take that as a given, the real question is "how much?". If Dell can retail a desktop running Linux for the same price or less than what the equivalent windows machine goes for, then Micro$oft will lose market share. Naturally, MS isn't going to stand for that, they have their monopoly and they like it. If Dell starts to give away some of the market to linux (and it would literally be GIVING it away, if you compare OS cost difference) then i would predict with absolute certainty that MS would put alot of pressure on Dell to ruin it somehow. We've all heard the stories of Microsofts business practices, use your imagination.

    1. Re:The general public... by danpsmith · · Score: 1

      Most of the general public that buys personal computers is only interested in web browsing and e-mail, i work for a PC retailer and i've heard many claim as much.

      Yes, this is what they claim. However, in the end they want to install weird screensavers from online or other bogus crapplets, and when these things don't work on their newly purchased Linux machines, they are going to start getting irritated. They are used to the just work model of Windows.

      They all *say* they just want internet and e-mail, until they see an advertisement on TV for some new POS service or application or they want to run turbotax or whatever. When they can't run these things on their PC, it'll be Linux to blame and they won't get into the open source politics. It will be as simple as "my crap doesn't run", "I bought a webcam and it doesn't work." And that's just the bottom line.

      It's kind of like my job, how factories buy equipment saying they're looking to move certain quantities, and then later start testing the equipment by moving more in 6 months. That's what they *start out* wanting, but it's not all they really want. They want everything cool that everyone else is using, and if they can't have it, even if they paid less, they are going to be pissed.

      --
      Judges and senates have been bought for gold; Esteem and love were never to be sold.
  84. Irrelevant by Fujisawa+Sensei · · Score: 1

    Personally it doesn't matter to me what Dells ship with anymore. I have a Dell laptop, I'm quite unsatisfied with it. I certainly won't be buying another one.

    --
    If someone is passing you on the right, you are an asshole for driving in the wrong lane.
  85. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by MobileTatsu-NJG · · Score: 1

    "Even so, why should Linux tech support cost them more? It's all outsourced anyway to people who read through checklists like robots. They can just as easily tell you to reboot and reinstall your Linux system as they do your Windows."

    They could, but it wouldn't work. Linux doesn't 'break' like Windows does. Fixing it, however... imagine telling the user over the phone they have to be very specific about when they use the shift key.

    In any event, I'd like to point out that I said percieved. All that has to happen is some big-wig at Dell watches somebody mess around in Linux and say "Wow, our tech support people will need a LOT more training." Stupid? Sure. But who wearing a suit at Dell's going to know any better?

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  86. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Splab · · Score: 1

    "So it seems that Windows has a negative price tag as far as Dell is concerned! That's hardy Linux friendly or even consumer friendly. It's downright rotten, and I wouldn't be surprised if this isn't going to end up in an anti-trust lawsuit against Dell and Microsoft."

    I would. The reason for that being more expensive is Dell buys the hard disks preloaded with windows from the OEM, having to use another OS requires them to load a different disk thus requiring them to set up multiple pipelines in the factory. The price is higher because demand is lower, thats the way the world works.

  87. Mod Down by Anonymous Coward · · Score: 0

    Typical threadjack for top placement. You'll even make a non-sequitor response to a troll, because why? Your opinion is so important and contributes so much to the discussion?

    -1 Off-topic

    1. Re:Mod Down by Yvanhoe · · Score: 1

      No, because this is a flaw in slashdot moderation system : first posts are read by more people and so get more moderation points. it is very hard to get modded +5 while on the bottom of the page.

      I agree this makes for a lot of non-sequitur in response to first posts but this is people using a flaw in the system, don't blame them.

      --
      The Wise adapts himself to the world. The Fool adapts the world to himself. Therefore, all progress depends on the Fool.
    2. Re:Mod Down by Anonymous Coward · · Score: 0

      "it is very hard to get modded +5 while on the bottom of the page."

      Why is it necessary to get +5? With karma capped, it is pointless. Moreover, that post is not one that merits any pluses anyway. It just pushes better posts down the screen. As do these replies (sorry, last one). If everyone submits random comments at the top, do you think we'd be better off? No! Better for everyone to stay on thread topic. Then we can skips threads that we're not interested in (slashdotter extention) and read more replies. Don't worry, the same number of people will be on the first page.

      If you need everybody to look at you, then get here early.

      I know, there will always be line-jumpers like this guy, but it's annoying when it's a useless comment as well. Besides, Slashdot has a tradition of giving karma whores a hard time, so there you go.

  88. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by hdparm · · Score: 1

    Chosing 'Novell' Linux seems like a good start.

  89. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by notanatheist · · Score: 4, Funny

    Well, you can get RealPlayer for linux. The only downside is the linux version doesn't nag you.
    I remember in the early days of WINE I tried to install Bonzi Buddy just for kicks. Locked up the machine hard.
    Enough with all this 'open-source'. Give me my MSN Messenger with malware banner ads!!

  90. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by clikc · · Score: 2, Informative

    wouldn't that defeat the purpose? it is true that systems are cheaper in general because the companies pay dell, hp or sony to put there trial versions on the systems, basically premo-advertiseing, but if you purchase a dell system w/ out an OS it is cheaper i mean maybe i just have the inside deal (not inclueding a discount) but i've priceds are systems cheaper w/out an os.

  91. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by miro+f · · Score: 1

    The DVD box for Episode I claims to have 6 hours of entertainment....


    and they were off by 8 hours...
    --
    being vague is almost as cool as doing that other thing...
  92. Dell: Delete Windows, pay $48 more. by Animats · · Score: 2, Informative

    Try configuring a Dell D520 with Windows and a Dell 520 without Windows. Select the same hardware options on both. (Note that the default for the non-Windows machine is a 40GB hard drive and a CD drive only, but the default for the Windows machine is a 60GB hard drive and a DVD drive. Adjust options to match.)

    With Microsoft: $699. Without Microsoft: $747.

    And Dell won't even install Linux. They give you FreeDOS.

    1. Re:Dell: Delete Windows, pay $48 more. by ivan256 · · Score: 1

      Only an idiot pays the price on the Dell website.

      Call the telephone sales number. You can get a discount on almost every PC product they sell if you call on the phone, and they'll price match almost anything. I've ordered N-series products in the past where, as in this case, the N-series version didn't have some free upgrades (the regular version has a free hard drive and DVD upgrade promotion right now, otherwise the N-series would be cheaper), and they matched the offer from the Windows version and gave me a $75 coupon off some other stuff on top of it.

  93. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by polar+red · · Score: 1

    So it seems that Windows has a negative price tag as far as Dell is concerned! I'll take a 1000 please!
    --
    Yes, I'm left. You have a problem with that?
  94. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by johnw · · Score: 2, Informative

    All major brand-name computers come with a ton of crapware pre-installed. The best performance enhancement you can achieve for a new XP-based computer is to remove all the Norton AV and related Norton stuff. Boot up and shut down time improve by a factor of at least 4. Install a decent AV program like AVG instead.
  95. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 1, Informative

    "When you eliminate Windows, you also eliminate the extra revenue from pre-installed crapware."

    And it's worth crapware makers paying Dell to put the stuff on there, because, as with spam, enough customers respond to be worth doing it.

    Last time I had a Windows box I took Norton Internet Security with its millions of useless functions off my machine, switched on the built-in Windows firewall and the built-in Windows Security Center, downloaded Windows Defender, and put on Eset's NOD32 (which is considerably lighter and faster, as well as having a better record for catching malware).

    I'm not currently running Windows, so I don't need an AV. IMO, a lightweight AV from the likes of Eset or Kasperksy is preferable to paying on a yearly basis for a full "security suite" from the likes of Symantec of McAfee and getting your machine slowed to a crawl.

    But on Linux or Mac OS X you need nothing at all.

    Customers might pay a little more upfront to Dell for a Linux box, but what they're apparently "saving" on the Windows box they're paying back several times over to the likes of Symantec every year. It would cost more in the long run.

  96. Not preinstalled by Anonymous Coward · · Score: 1

    From to TFA:

    "Your feedback has been all about flexibility and we have seen a consistent request to provide platforms that allow people to install their operating system of choice. We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux,..."

    They have no intention of preinstalling, which is what people are asking for. They are going to certify their PCs with some distros. That's a very different proposition.

  97. Whee by Legion303 · · Score: 1

    I'd rather Dell got their shit together in the customer service department and worry about linux afterwards. I can install linux myself (and as others have pointed out, it's not like you get a better deal by telling Dell to hold the Windows)--I can't make Mandeep--Dell's latest clueless support monkey--escalate my issues to a higher tier of support rather than recycle the same cut & paste I've seen from everyone else at tier 1.

  98. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by evilviper · · Score: 1

    All major brand-name computers come with a ton of crapware pre-installed. Why do you think they do that? Because they get PAID to put in there. When you eliminate Windows, you also eliminate the extra revenue from pre-installed crapware.

    Yes, well, the revenue from every installed copy of Norton can't possibly be hundreds of dollars. I'm sure a tiny minority of users ever actually pay, and then it's not pure profit for them. I doubt Dell is getting $20 for all the crap they install (but that's free money for them, so why not), and Microsoft certainly isn't paying them $28 to install each copy of Windows (and things like Works)...

    They're probably figuring 0.05% of people will choose the Linux option, so they have to recoup their entire costs of development with those few sales. Of course, by pricing it that way, they make it a self-fulfilling prophecy.
    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  99. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by EddyPearson · · Score: 1

    No, they're PUNISHING you for not buying windows. There's a subtle differance.

    --
    You feel sleepy. Close your eyes. The opinions stated above are yours. You cannot imagine why you ever felt otherwise.
  100. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by jlebrech · · Score: 0
    If that's the case, can dell have a crapware range with Bonzi Buddy, Gator(whatever is called nowadays), I'll every piece of toolbars galore. for £200 cheaper of course

    I'll just install Linux on that.

  101. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Ed+Avis · · Score: 1

    I'm sure most of the pre-installed craplets would also work under Wine or ReactOS... Dell could still be paid for including them without paying for Windows.

    But didn't Microsoft make noises about forbidding craplets for OEMs that want to sell Vista?

    --
    -- Ed Avis ed@membled.com
  102. Ethical Laptop buying in the UK by HuskyDog · · Score: 2, Informative
    I just bought an OS free laptop in the UK from Transtec. I could have had it with SuSE pre-installed for a bit extra. The default hardware spec is different for the OS free machines, but if you configure them to be the same as the Windows ones then they are cheaper (i.e. there is no negative Windows cost as others have reported). Although Transtec mostly supply business customers, they will sell to individuals. I am happy with the machine and it is now running Gentoo just fine.

    There are very few UK companies who will see you a Linux or OS free laptop. One of the others told me that they get theirs from Lenovo, but can only occasionally get one without an OS. In other cases they remove Windows and try to claim back the cost from their wholesaler. Occasionally, this works. So, in most cases money is still going to Microsoft. I don't like this idea, so I was pleased when Transtec told me that their OS free machines have never had any OS installed and so none of my money would go to Redmond. This might be a point worth checking if you are looking for a linux laptop.

  103. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by seguso · · Score: 1

    "So it seems that Windows has a negative price tag as far as Dell is concerned! That's hardy Linux friendly or even consumer friendly. It's downright rotten,"

    All major brand-name computers come with a ton of crapware pre-installed. Why do you think they do that? Because they get PAID to put in there. When you eliminate Windows, you also eliminate the extra revenue from pre-installed crapware.


    Does this mean Microsoft is loosing money for each laptop sold by Dell?
  104. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by 1u3hr · · Score: 1
    All that has to happen is some big-wig at Dell watches somebody mess around in Linux

    As opposed to messing around in Windows? Have you ever tried to walk someone through fixing their Windows PC over the phone? I'd much rather scrape barnacles off boat bottoms for a living. Anyway, they supply these systems with a free DOS clone that boots up to a C:> prompt, not any version of Linux; software support cost = zero; yet it still has a higher sticker price than with XP. How even a PHB could "perceive" a cost for something they don't sell I don't know.

    Fixing it, however... imagine telling the user over the phone they have to be very specific about when they use the shift key.

    Most people can find the shift key. It's actually a hell of a lot easier to tell someone to type specific text than guide them through a GUI over the phone.

  105. Get it dual-boot by Anonymous Coward · · Score: 0

    then the Windows partition is subsidising the Linux one.

    Then, for extra irony, return the Windows software because you don't agree to the EULA.

  106. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by cortana · · Score: 1

    Did you file a bug? A user program such as wine should not be able to lock the machine up! :)

  107. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by funfail · · Score: 1

    They're probably figuring 0.05% of people will choose the Linux option, so they have to recoup their entire costs of development with those few sales.
    The parent article links to a notebook with no operating system installed. There must be no extra development cost.
  108. I think by Disharmony2012 · · Score: 1

    That if regular windows desktop users are going to adopt linux, that they should have dual-options. Every regular desktop system should come with an option to have only Windows, dual-boot Windows(what they were going to get anyways)-Linux(at no extra cost), or just Linux. Perhaps they could show a few screenshots of Linux running XGL, firefox, games, etc. Most users would go "ooh Linux, I've heard about that, neat". They would have no reason not to have linux... except maybe the use of a few extra gigabytes. Or perhaps they should ship a Linux DVD somewhere in the assortment of shit software discs you get. Best of both worlds.

  109. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by funfail · · Score: 1

    The links are not showing the exact same configuration. Change the Windowsless notebook's HD to 60 GB and optical media to 8x DVD-ROM.

  110. Therefore.... by StressGuy · · Score: 1

    We simply purchase pre-installed with Windows, wipe the drive, and install Linux. This reminds me of when you could still purchase music on cassette tapes. Often, if you needed a cassette to record on, it would be cheaper to grab something out of the bargin bin from some washed-up band, put a piece of tape over the copy protection hole, and viola', you have an inexpensive cassette tape ready to record on.

    The main difference is that I always felt a little guilty about bying someones music just because I wanted the cassette it was recorded on.

    --
    A goal is a dream with a deadline
    1. Re:Therefore.... by poser101 · · Score: 1

      The main difference is that I always felt a little guilty about bying someones music just because I wanted the cassette it was recorded on. If I had mod points, this would be modded funny, or insightful.
      --
      The nice part about being a pessimist is that you are constantly being either proven right or pleasantly surprised.
  111. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Sobrique · · Score: 1

    Ah, so it's a punishment thing? Well, I know a few people who pay for that kind of service, so this all start s to make sense. Windows is actually some kind of BSDM game, with no safewords.

  112. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 0

    How long does it take to re-partition the drive, and load a Linux Live CD distro?

    Puppy Linux installs in a couple of minutes, ready to go.

    http://www.puppylinux.org/

    Whole system in under 90 MB,
    Runs in RAM from Hard Drive, Flash Drive, or Live CD.
    Comes with all these standard Applications.
    Download and install even more programs here.

    Try the Live CD .iso.

    You will be glad you did!

  113. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Provocateur · · Score: 2, Funny

    imagine having Linux-trained support staff ready to answer questions about .CONF files etc.

    There will be, and it goes like this:

    "for Linux support, press 2..."

    (user presses 2 for Linux support)

    "Read The F*bleep*ing Manual. To repeat this message, press 1..."
     

    --
    WARNING: Smartphones have side effects--most of them undocumented.
  114. Idiotic Move by chrismgtis · · Score: 0, Troll

    To a point this is a very idiotic move. Anyone who wants to use Linux is most likely not going to purchase a Dell (odds are they build their own). If they did, they would most likely want to install the OS themselves. Any poor soul that purchases a Dell with Linux on it, will most likely do it thinking they are getting a some kind of deal. They will get the PC and be very confused which in the end will cause a huge technical support headache for Dell and result in nothing but a pissed off customer because technical support doesn't know what Linux is. Much less how to use it. In the end the customer has a computer they can barely use cause they can't figure out Linux. If they had the technical ability to figure it out themselves they wouldn't have purchased a Dell (most likely - I'm going by the "odds" here).

    Be honest. How many of you Linux users would actually purchase a Dell? How many of you would purchase a Dell with a pre-installed Distro of Linux? I didn't think so.

    1. Re:Idiotic Move by castle · · Score: 2, Interesting

      I'd take a Fedora or RedHat installed dell latitude if I could order it. Though, now I realize, you are most likely just trolling.

      The fact that there Dell only sells XP installed laptops is the only reason I wouldn't buy from them directly. Their latitude D620 and their desktop core 2 duo boxes all work well with OpenSuse, even the rotatable LCD panels work. If Dell goes this direction they might gain traction with the portion of the computer industry that isn't keen on being locked into a Microsoft solution, this segment does exist, they end up going to a third party that redoes the install, or do it themselves currently.

      They have a serious problem with complex tiering on their website incidentally, whatever happened to making things easy to purchase and compare. The Linux options for home and small business up to medium sized business laptops were nonexistent, all Vista. Wasn't someone saying a latitude could be purchased with Linux? I jumped at the chance to grab one, and it was not there. Guess they plan on doing this in the future.

    2. Re:Idiotic Move by castle · · Score: 1

      Huh, seems that their website makes the distinction between products at a different-than-logical level (to be expected from Dell) in order to view an open source desktop / laptop / server, you are never presented with the option on the main product page itself, they have their own special menu option in the blue menu at the top of (some) of the screens on their website.

      Spastic inconsistent design, but the products are available, if you luck into the right section with the right blue in the right context.

    3. Re:Idiotic Move by chrismgtis · · Score: 0

      >Though, now I realize, you are most likely just trolling.

      Every response to a discussion on Slashdot is a "trolling" move, especially when those in the response don't agree.

      Then again, most alternative OS users believe their opinion is the only right opinion, therefore making anyone with a different opinion a troll.

    4. Re:Idiotic Move by Ash-Fox · · Score: 1

      Anyone who wants to use Linux is most likely not going to purchase a Dell (odds are they build their own).
      Wrong. I would purchase a Linux supported computer from a vendor.

      If they did, they would most likely want to install the OS themselves.
      If it already came with the distribution I was intending to use, I don't see why I would.

      Any poor soul that purchases a Dell with Linux on it, will most likely do it thinking they are getting a some kind of deal.
      You'd probably be paying more, since your purchase isn't subsidized by all the crapware being pre-installed.

      They will get the PC and be very confused which in the end will cause a huge technical support headache for Dell and result in nothing but a pissed off customer because technical support doesn't know what Linux is.
      I doubt Dell's tech support won't know what Linux is while they're selling preinstalled Linux systems.

      In the end the customer has a computer they can barely use cause they can't figure out Linux.
      No idea what rubbish you're spilling now. If older people and children who are mostly computer illiterate can use Linux, I don't see why Dell customers can't.

      Be honest. How many of you Linux users would actually purchase a Dell?
      I might since I can't buy System 76 in Europe.

      How many of you would purchase a Dell with a pre-installed Distro of Linux?
      I would.

      It is my opinion that you make far too many assumptions on stereotypes.
      --
      Change is certain; progress is not obligatory.
    5. Re:Idiotic Move by chrismgtis · · Score: 0

      >If older people and children who are mostly computer illiterate can use Linux, I don't see why Dell customers can't. All I can do is LOL over that one.

    6. Re:Idiotic Move by Anonymous Coward · · Score: 0

      You didn't address any of his other points. Your post wasn't even clear on what you were 'LOL'ing about.

      You have lost an Internets.

    7. Re:Idiotic Move by Anonymous Coward · · Score: 0

      He put out reasons why he felt you were trolling (as some of your previous points were simply not true) and you didn't address them, instead you do what many trolls do and responded with a very bland, generic post -- a flame-bait.

    8. Re:Idiotic Move by castle · · Score: 1

      Sorry if you weren't really trolling, but it seemed to be the kind of argument someone that was just trolling would make.

      I disagree only with the assertion that you make that no Linux users want to have a preconfigured install of a distribution of Linux included. Or that they all prefer to cobble together custom beige box components. I actually am a bit sick of building my own all of the time, I could and have but the thought of doing it again wears me out, the last box I had cobbled together I had a friend assemble because of the pain in the butt nature of integrating all of the components making up a modern computer into a cohesive whole. They installed a copy of 2K to do a burn in which I blew away shortly after receiving, installing my ricer distro (gentoo of course) and generally enjoying the process.

      Many Windows users (though generally not mom and pop, admittedly) that have a previously installed copy of Windows XP Pro included in their purchase typically blow it away. It doesn't negate the benefit of having a theoretically properly configured and mostly working system to boot up. This way you can pop open your control panel and check out what the OS itself makes of the hardware making sure you have the ram you ordered, and that the drive works and is the right size. You then push on your corporate license for XP or other properly licensed wad of Microsoft media when done. Or if you're like many Windows users I've seen, you warez the crap out of anything you can with your computer and start playing games, sorry, broad brush there, it was (true though) a joke.

      Another reason I'm excited about this is because of the fact that I could forego the XP/Vista tax, if I so choose. I really hope that happens, but I'm not holding my breath, there are apparently more people who think like you than think like me. And Microsoft is quick to punish OEMs who step out of line in this way.

  115. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by init100 · · Score: 1

    A user program such as wine should not be able to lock the machine up!

    It probably locked up X, which for the inexperienced user is the same thing as locking up the entire computer. More experienced users know that they could probably login from another computer using ssh and kill X.

  116. But Maybe Dell can Twist Arms of Hdwr vendors by HighOrbit · · Score: 1

    It's my understanding that the dilemma for Linux is that device manufactures are reluctant to have their hardware designs exposed in Linux code, therefore they usually don't give out their specs to Linux developers......... But the problem for Dell will be in choosing from the gazillions of combinations that make GNU/Linux what it is.

    Usually, I'm against a company using market power to twist the arms of its suppliers, but just this once, I hope it happens. So when Dell has to pick between stocking hardware that supports both OSes or having separate pieces for each OSes, which do you think they will pick? Obviously they will pick the one that supports both because it helps minimize their support and supply chain costs.

    So which hardware vendor can afford to walk away from Dell because they're to cheap to contribute a driver? Hopefully this will get the vendor to see they are in the business of selling hardware, not selling drivers.
  117. MS must unload 70,000 SuSe licenses by HighOrbit · · Score: 1
    IIRC, one of the parts of the Novell-Microsoft deal was that MS had to buy and resell 70K SuSe licenses.

    Financial terms weren't disclosed, but involve various payments between the two companies, including Microsoft's paying Novell for a minimum of roughly 70,000 "coupons" that Microsoft corporate customers can convert into annual subscriptions to receive support for Suse Linux.

    Coincidence? So who will Dell be buying those SuSe licenses from? Directly from Novell or a "third party reseller"?
  118. Dual boot? by Anonymous Coward · · Score: 0

    I realize that for many people here it's a matter of principle *not* to have Windows pre-installed to avoid paying Microsoft tax but for most potential customers that's not a deciding factor. It just makes sense to buy a Windows laptop and make it dual boot with Windows + Linux. Price difference for having Windows installed is small (if any) and you can run games and other Windows-only apps when you need them (business, taxes etc).

    This brings us to the question, will it make sense to sell dual boot computers?

  119. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by MobileTatsu-NJG · · Score: 0, Troll

    "As opposed to messing around in Windows? Have you ever tried to walk someone through fixing their Windows PC over the phone?"

    Yes, I did it for years.

    "Most people can find the shift key. It's actually a hell of a lot easier to tell someone to type specific text than guide them through a GUI over the phone."

    Mmm hmmm.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  120. Laptops only? by Anonymous Coward · · Score: 0

    Putting Linux in a desktop machine would be cruel yet hilarious irony, since they rivet the cases shut! An open OS in a closed case.

    1. Re:Laptops only? by pilbender · · Score: 0

      May I add that they use proprietary memory so you have to buy Dell only memory. It will be interesting if people want Linux on a machine like ones Dell puts out now.

      This was not always the case. I was a hard care Dell person, but not anymore. There's not chance in hell that I would even consider a Dell now.

      People will have to buy it based on the simple fact that the computer is better for the common user than anything else out there. That will be cool if Linux gets to that point and this is successful on hardware like this. That will say a lot about Linux.

      --
      Fresh horses and more whiskey for my men.
  121. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by rifter · · Score: 1

    Dell is paying consumers to use Windows! The exact same Dell Latitude D520 Notebook costs $48 MORE if it comes with no operating system than if it comes with Windows. Here are the specs and links to Dell's online shop

    This has always been true, and when Dell trumpeted their previous Linux initiative the costs were even more disproportionate even though RedHat was providing OS support for Linux on Dells and Dell was providing (as required by their agreement with Microsoft) OS support for Windows. It is one of many reason the numbers for Linux installations are negatively skewed; in fact support for Linux on desktops and laptops was dropped specifically because not enough were sold at the disadvantageous price. Clearly, although it is probably the case that Linux is still in the minority, more customers that would like to run Linus will buy the system with Windows at the lower price and then defenestrate when they get it.

    By the way, part of the reason the Linux systems cost more is the fact that even on systems with no OS or a non-Windows OS, Dell (and pretty much every other manufacturer) pays Microsoft for a Windows license. For all we know Microsoft charges extra when the system has no OS with the claim that this system will have a pirated Windows installation put on it (even though the customer is basically paying for a Windows licese they never receive). In 1994 Microsoft promised the DOJ they would stop this practice. In the later trial this chestnut was revived, and only the Bush administration putting the kibosh on the trial stopped Microsoft from having to comply with court orders along similar lines. It's one more reason that, as poorly conceived as the original opening of the 1998 trial was (browsers were the least of Microsoft's sins if you even call it that) it did have ample justification and would have made some important differences in the way Microsoft does business. I contend, too, that many of the changes mandated by the court would actually have helped Microsoft, especially in the PR department. Clearly, they disagree.

  122. Beware: Remember WordPerfect on the Amiga! by airship · · Score: 1

    Users often promise more interest than they are willing to back up with their pocketbooks.

    When WordPerfect premiered on the Amiga, Amiga owners responded by buying many more copies than the folks at WordPerfect had anticipated. They then polled Amiga owners to find out what else they wanted, and those polled responded enthusiastically that they wanted (another WordPerfect product that I can't remember). Well, that product was subsequently released and tanked financially. They sold zilch, lost confidence in the Amiga market, and consequently released no more Amiga products. They even stopped updating WordPerfect itself. Not only that, but many other big software companies pointed to this failure as a prime example of why they weren't going into the Amiga market at all.

    So if you tell Dell you want to buy Linux computers from them, make sure you DO buy Linux computers from them when they're introduced. If these fail in the marketplace, you can make book on the fact that not only will Dell drop the whole idea of selling Linux computers, but every other major player will, too.

    --
    Serving your airship needs since 1995.
  123. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by drakaan · · Score: 1

    ...or hit [ctrl]+[alt]+[backspace] and restart X...

    --
    "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
  124. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by 1u3hr · · Score: 1
    Yes, I did it for years.

    Good God. And I thought I had it tough.

  125. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 0

    Umm.... Why is parent post considered 'troll'? Case sensitivity is counter-intuitive to the masses, let's not gloss over that for frivilous reasons.

  126. Linux on Dells -- The "right" way by rising_hope · · Score: 1
    If Dell wants this to work and work *right* they'll probably need to come up with their own distro of Linux for support of their systems. This would be much the same as Apple/OS X, in that the software would be under tight control of the OEM. Heck, Dell might end up with a better image, to boot. It's the only way they can guarantee that binary drivers work with kernel updates, and all OEM hardware is officially supported version to version, and that they maintain a level of seamlessness currently unavailable in the Linux (and for that matter, Windows) realm. Heck, they could even TPM it if they wanted (so long as the source code for GPL'd stuff was still public, but what's the point?) If they wanted to go the Red Hat or Novell (or some other VAR) route, the VAR would be required to include support and guarantee a certain level of functionality and performance before releasing the next version, which means slowing down your release schedule and having less than satisfied customers. End users might not like not having access to the "latest and greatest" kernel, KDE, or X11 release, but it's the only way an OEM can properly ensure that they don't start losing money hand over fist on supporting Linux customers that just don't have the experience, but want to try something non-Windows.


    If they do it "the right way," I certainly support them in their endeavor. Alas, I fear it'll end up a failed attempt and half-assed effort.

  127. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by init100 · · Score: 1

    That keyboard combination does not always work. Just a few days ago I tried Homeworld SDL 0.3 (the last public release, although development seems to have gotten far beyond that), and it locked up my X session, including CTRL-ALT-Backspace. Fortunately, I have a laptop too, so I ssh:ed in and killed X.

  128. I would by feranick · · Score: 1

    Simple because everything would be there installed and working (drivers mostly). I would have THEM to mess around with xorg.conf, have the correct ACPI support, sound and wireless working. I can sure do it. But if they do it, well the better. In fact that's what they do with windows.

  129. "Right" only in principle by feranick · · Score: 1

    Your suggestion is the one that would make most sense in an ideal situation. In practice though, it would fail. People are attached to their distro of choice. Some companies also heavily rely on some distributions because some software they use would be certified only on those distribution. for Dell its own distro would be a big commitment but in development and support. And then what distro should they use for theirs? A Debian based? That would alienate RedHat and Novell users. Novell? There is already too much to say about the Novell-Microsoft deal. As an example think to Oracle and their new distro based on RedHat. So far it hasn't been very successful. A distro like this would need to be certified for third party software (from IBM, Oracle, etc). I don't think Dell would go that way just to please the linux request from users. I would quite happy if they could ship a system with No OS, at the same price or lower than with a Windows pre-loaded system, with full hardware support (read drivers). And maybe since you are at it, throw in a free CD of Ubuntu. That way I would install my distro of choice, and install the drivers (proprietary too if necessary) to make it work.

    1. Re:"Right" only in principle by rising_hope · · Score: 1

      In practice, if they allow users to pick their own distro, they MUST also make the decision that Linux is officially not supported, else they be bombarded with hating users. I still think a custom Dell-distro is the way to go, if it's to succeed, though I think the project is doomed from the start.

    2. Re:"Right" only in principle by feranick · · Score: 1

      Supporting the hardware (with certified drivers) can be done without shipping the OS. If done properly you give both the choice of the distro you want AND reliable drivers. As an alternative provide external support for some OS, either being Novell for SLED, Redhat for RHEL, or Canonical for Ubuntu. You buy the PC with the OS preinstalled and the support is provided not by Dell, but by the OS manufacturer. Something like this is already possible within Dell. They just need to expand the choice at least to business PCs. Supporting a full-distro is demanding for a non-FOSS committed company like Dell. It's like asking MS to be committed to FOSS.

  130. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Lockejaw · · Score: 1

    I cannot imagine having Linux-trained support staff ready to answer questions about .CONF files etc.
    Whose tech support do I call if I want to mess with the Windows registry?
    I doubt most users will ever have to see or know about a .conf file, and most of the times that .conf files have to get changed should be handled by the package management system.
    --
    (IANAL)
  131. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Anonymous Coward · · Score: 0

    While it wouldn't surprise me if that were true, the two links you posted are both at $699 now. Did Dell see your post and update their cost?
    That's quite possible. Prices at Dell seem to change about as frequently as prices at the gas station.
  132. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by drakaan · · Score: 1

    If that fails, you can try [ctrl]+[alt]+[f12], get a new tty with [alt]+[f1], and kill X, GDM, and whatever else suits your fancy...sometimes, you don't have another machine, but there are a lot of ways to get out of a borked Xsession

    --
    "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
  133. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by rtb61 · · Score: 1
    Well. it is only logical, most geeks dual boot windows just to play games and every body knows a games console is cheaper than a real computer.

    I wonder how much of Dells decision has more to do with M$ Vista FU DRM. Dell's focus has to be on the customer and a lot of the mug punters out there might prefer having a dual boot machine, with the main Linux boot being for 'er' multimedia.

    Dell can be cunning and offer the dual boot free with a second hard disk drive ie. the software is free and your paying for the hardware, and still demonstrate their customer friendliness. They can even offer a Linux compatible software sales site. Although you have to wonder what will happen to Dell's investment in Redhat.

    --
    Chaos - everything, everywhere, everywhen
  134. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by Sudheer_BV · · Score: 0

    CTRL+ALT+F1 works fine on my box. I can login to the shell in another terminal and then kill the X.

    --
    Sudheer Satyanarayana
    www.techchorus.net
  135. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by evilviper · · Score: 1

    The parent article links to a notebook with no operating system installed. There must be no extra development cost.

    True. Perhaps the manpower for taking a few select systems out of the standard install process is somewhat costly for them. In any case, I can't possibly believe they're making $150 on the commercial software they preinstall.
    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  136. Linux key on the keyboard? by Sudheer_BV · · Score: 0

    I wonder if would Dell manufacture keyboards with Linux key with the Penguin icon on it instead of the Windows key on it for the computers with pre-installed Linux. What about the computers with dual boot capabilities? Would they have keys with half M$ logo and half Penguin logo?

    --
    Sudheer Satyanarayana
    www.techchorus.net
  137. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by init100 · · Score: 1

    you can try [ctrl]+[alt]+[f12]

    Ahh, I didn't know about that combination. I'll try it next time it happens. Thanks a lot.

    I might even provoke it by running the same code (Homeworld SDL 0.3) again, just to see if it works. :)

  138. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by drakaan · · Score: 1

    No problem...I didn't know about it either until about 9 months ago when I was in the situation I described (no secondary machine) and had made sure the graphical login would automatically start so rebooting wasn't my friend. I learned lots of interesting things about restarting X and gdm while trying to get beryl/compiz/aiglx/Xgl/desktop effects working on an unsupported ATI card. Ratcheted my "Linux n00b" score down a full point.

    --
    "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
  139. Re:Dell's laptops cost MORE w/ no OS than w/ Windo by bronsinbound · · Score: 1

    Remember, also, that with Linux they are almost bound to get more support calls -- in addition to the lost revenue from crapware mentioned elsewhere here.
    Look at the price, and tell yourself this is a bad deal. Americans have come to expect something for nothing, and that is what is killing our society, whether it's applied to economics or morality.

  140. Dell with pre- loaded Linux by clambar · · Score: 1

    IBM Clones are designed to run Windows as far as I can tell. When a company manufactures them, they have to Pre-load Microsoft Apps because Microsoft is the software vender for IBM PC OS since the first Ms-Dos. As Dell says, "...if you decline the EULA of any pre-loaded software, you can uninstall it" and take it from there. In my view, It would likely cost Dell more than their profit margins would allow to BUY Microsoft out of what they have been contracted to provide. Also, non-disclosure agreements probably have hog tied a number of innovative concepts before they ever got on the proprietary software driven hardware platform we have come to know as pc clones.

  141. Sell us a certified box for less than with MS by Chemicalscum · · Score: 1
    I trust therefore that Dell will sell me a Linux certified Laptop or desktop at a price less than the same machine with windows preinstalled.

    But I know what they will do. They will make sure that the certified machines do not have the same set of hardware components as any of their windows boxes. Then they will charge you the same or more than the nearest equivalent windows box. Why because that way they will not be providing a strong direct competition for windows. Not only will Monkey boy not be throwing chairs at them, they will still get all the marketing rebates and OEM discounts that MS throws their way at present.

  142. Yes, and I bought one by michaelwigle · · Score: 1

    It finally kicked the bucket about 3 or 4 years later (first HD failure, then on-board NIC). Of course, it came with Linspire and I tried it for a bit and wasn't much for it so I installed various other flavors over the years but for $200 I used it as a desktop, then as a "server" and all the parts were fine. I was very happy with it but I think they did it a little too early. There were too many things I couldn't do with it back then that I coudl do much more easily now. But now, I buy Compaqs or Dells for cheap and install Linux on them. It would be nice to get inexpensive pre-built Linux solutions again.

  143. Dell is too lame to do anything with Linux by Boobaloo · · Score: 1

    Dell is far too lame to do anything with Linux. They tease the user community a number of time with potentially doing something with Linux. And when they did last time is was a cluster to say the least! Their idea storm site overwhelming suggests that Dell really could distinguish itself if they approached Linux actually picked a Linux distribution and ran with it. So the site they put up demonstrates that their users would overwhelming love them to offer Linux and really support it and contribute to Linux.. what do they do with all that information announce that they are trying to get their boxes certified with Linux as servers and that is it. They just do not listen. They are completely arrogant! Inept with no capacity what so ever to decipher or disseminate information that is right in front of their noses. They really never will support anything that is Linux unless it sells a server and even then they will certify say a Suse or Ubuntu and leave it at that the user will be on their own. Their storm site fundamentally comes up with a direction for them. 1.Pick a distribution and sticking to it! 2.Demonstrate support of the end users by delivering a great customer experience. 3.Have a dedicated team that delivers solutions to the customers i.e. precompiled easy to install applications/games etc for the users to just install easily with out having to be a guru.. i.e. point and shoot. 4.Step up use their weight with their vendors and software suppliers and get them to port their applications and drivers to Linux But they will never do any of it until Microsoft removes the choke hold from them and they grow a spine! If you really want desktops or servers in my opinion the only vendor out there that really does support their customers is Sun Microsystems but they really are not geared to deal with anyone other than Businesses. Dell sucks over and above that the quality of their portables and desktops especially at the low end really is abysmal! Cheap and nasty boxes.

  144. Dell + Ubuntu = True by Anonymous Coward · · Score: 0

    I install Ubuntu Linux on all my friends new laptops.

    "Is that Vista?"

    "It looks so cool!"