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Anti-Competitive Behavior in the Printer Industry?

Greyfox writes: "Here is an interesting story about the printer industry versus ink-cartridge refillers. Anyone who's bought a low-cost inkjet knows that you can spend over half the cost of the printer on ink. So it was only natural that an industry would spring up around refilling the cartridges. Well the printer industry has apparently been fighting back, trying to protect their market share. As with all good stories, legislation is being considered. Worth a read." Sort of like spyware -- it's a back-and-forth battle.

438 comments

  1. All well and good by Str8Dog · · Score: 2, Funny

    This is all well and good for your average home user. But god I would hate to try to do technical support on this stuff. Could you imagine trying to explain to someone why their colors look off?

    --


    Str8Dog
    using System.Darkside; public
    1. Re:All well and good by Lobsang · · Score: 2

      I agree that from a corporative standpoint, it's not viable to refill cartridges (most of the time).

      However, about explaining the users why their colors look off: If you can find a printing system where the colors don't look off when compared to the screen, please let us all know! :)))

      Regards

    2. Re:All well and good by sh00z · · Score: 1
      If you can find a printing system where the colors don't look off when compared to the screen, please let us all know!
      I can't tell if you're just being cynical, but ColorSync works very well for me.
    3. Re:All well and good by Lobsang · · Score: 2

      Just being cynical! :)

      (as usual) :)

      Regards

    4. Re:All well and good by Anonymous Coward · · Score: 1, Informative

      Which simply explains you really don't know color matching.

      Getting screen colors and printer colors to match is a very difficult problem, and sure as hell ColorSync doesn't cut the mustard.

      a) screen colors are transmissive, RGB; printer colors are reflective, CMYK. Totally different color spaces (and no, it's more than the 1.0- code in Ghostscript).

      b) Pantone has a reasonable solution to the problem - ask Photoshop for a specific Pantone color (from your color swatches.. you DO have color swatches right?) and in theory you get that same exact color from your color printer all the way through professional typesetting & production. And no, your screen won't properly display the Pantone color; you just have to assume that it is correct.

    5. Re:All well and good by Anonymous Coward · · Score: 0

      There are plenty of color calibrations software tools out there. Serendity Softwares Black Magic is my tool of choice. SeeColor is another choice. You can adjust the printheads on any of the hundreds of supported printers. You can make the printer print anyway you like. Change the actual composition of the CMYK inks. Making you black 100% Black and 10% Cyan for example. On the downside you have to have arounf $35,000 for the sw and at least a dual PIII 600 / 1GB RAM as a standalone RIP for these apps. But if color matter that much money not an issue right?

    6. Re:All well and good by KernelHappy · · Score: 2

      I think he was refering to the difference in the refill ink and the OEM ink. I don't doubt that there are refill inks that work as well as the OEM ones, but I've had first hand experience with refill ink that wasn't up to par.

      My mother in law couldn't understand why her pictures lacked the punch that mine did, we both have epson printers. I started to run through some calibrations and realized that she was using refilled cartridges. Sure enough with a OEM cartridge the pictures looked great.

      I did try to compensate for the difference in the inks using the drivers color matching but it never really approached even the default settings with the OEM cartridge. Using a predefined color chart like Pantone doesn't help if the printer can't be properly calibrated to compensate for the difference in the ink.

      The real issues isn't to refill or not to, its the fact that manufacturers are doing the bait and switch. Lure you in with a cheap printer until you realize that the ink is incredibly expensive. Its industry wide collusion against consumers.

      --
      -- Button up, your ignorance is showing
    7. Re:All well and good by Anonymous Coward · · Score: 0

      The correct idiom is "cut the muster", assmonkey.

    8. Re:All well and good by unitron · · Score: 2
      "Its (sic) industry wide collusion against consumers."

      Well, maybe not. Remember waiting for the 56K modem situation to stabalize so that you could buy one at a not too painful price and with no worry about having to replace it if you changed ISPs? And then along came the Winmodems? And the only way to get a decent share of the 56K modem market was to be making Winmodems?

      As soon as the first company offered an ink jet printer at an artificially low price with an eye towards making their money on the replacement cartridges, all the other companies selling ink jet printers would have had to either get out of the ink jet business, move to that same "razor and blades" business plan, or spend a few decades worth of advertising budget each and every year trying to convince people that paying twice or three times as much for what's pretty much the same printer as the competition's because the replacement cartridges will be cheaper is the better way to go. Most consumers, howvever, looking at how much they're going to have to spend up front are going to buy the cheaper printer, figuring to cross the "more expensive replacement cartridges" bridge when they come to it. Especially if they stop to figure out how many pages they'll have to print in order to break even on the more expensive printer. I got a Lexmark Z11 a year or more ago and at the rate I'm going my first cartridge will probably die from old age before the ink runs out, so this "razor and blades" situation works to my advantage (except for all the "ink refill" spam I keep getting).

      HP appears to have a trick up their sleeve, though. Everytime power to my mom's printer is restored after being off, the printer cranks out a multi-color test page :-(

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    9. Re:All well and good by jdjbuffalo · · Score: 1

      I have done tech support for HP.

      Most people don't care if the colors look off (unless its major of course).
      For the people who do care, most just ask if I have any solutions that they haven't tried. Usually we do, but 99.99% of people either don't care or figure it out for themselves.

      --
      We have four boxes with which to defend our freedom: the soap box, the ballot box, the jury box, and the cartridge box.
    10. Re:All well and good by Technician · · Score: 2

      realized that she was using refilled cartridges.
      I do a fair amount of photo printing on an HP printer. (digital camera buff) I usualy can not tell any diffrence in inks (OEM/my refills) until the cartridge has been filled about 4 times. Then I start to note some bleeding and streaking. By all means, compare the refilled against an OEM ink. If it's substandard, find one that isn't. They do exist. For non-believers to whom I show my supplies, I keep a pair of prints. One is OEM ink and the other is cartridges on the 3rd fill. I can't tell the diffrence and neither can my visitors. I have to see my notes on the back to tell them apart. Buying a refilled cartridge is risky because you don't know if it's the first or 10th refill. I put hashmarks on mine for each refill. If the ink is poor quality, find another supplier. Refill it yourself to keep track of the printhead wear.
      My last order was for 3-1/2 pints of ink. It'll last about a year for photos.

      --
      The truth shall set you free!
    11. Re:All well and good by adamjaskie · · Score: 1

      Even if the colours are off, it is still worth it to use refilled black cartrages, yes?

      --
      /usr/games/fortune
  2. New Cartridge or New Printer by da_Den_man · · Score: 3, Informative
    Due to the cost of the cartridge, I have gone through 3 different inkjet printers. It has gotten to the point, with rebates and specials and inclusions, that instead of buying a new cartridge, I just get a new printer. Heck, for the amount of printing I do (maybe 10 pages a month if that) buying a new printer is cheaper than messing with the cartridge cost and replacements anyhow.

    HP seems to be the most expensive, with Epson a close second. Canon however has some decent prices on the dual cartridge packs.

    I have tried the refill cartridges (a LONG time ago) and found out it was not even worth the effort the first time, much less the third attempt to refill the same cartridge.

    --
    You keep going until you die..."Me".
    1. Re:New Cartridge or New Printer by mobets · · Score: 1

      Lexmark is even more expincive than HP. Of cource lexmark doesn't sell half full cartriges either...

      --

      It was me, I did it, I moved your cheese
    2. Re:New Cartridge or New Printer by orangesquid · · Score: 2

      HP's cartdridges are a joke. Old DeskJets like the 300 and 500 series took $15 cartdridges (if you bought the generic brand versions) that could print about 300 sheets; the newer printer-scanner-copiers use $30 cartdridges (for which there are no generic brand versions) that seem to only print about 75 sheets. Printing costs eight times as much... I still do most of my printing on a deskjet 320, even though its much slower (3 ppm versus 10 ppm) just because it saves a helluva lot of money.

      (Numbers are from personal experience... I print a *lot*.)

      --
      --TheOrangeSquid Is it any wonder things seem so awry? We swim in a sea of confusion and don't have to think to survive
    3. Re:New Cartridge or New Printer by afidel · · Score: 1

      Then get a laser if you are so cost conscious. A black and white laster can be had for $200 and toner costs about 1.5 cents per page of text. If you need color then a low end HP color laserjet is around $1k and toner is about 8 cents per page for 35% coverage.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    4. Re:New Cartridge or New Printer by xtermz · · Score: 2

      Try OfficeMax next time. They got a lexmark inkjet printer for 30 bucks. Thats less than most ink carts:

      Lexmark Z13 Color Inkjet Printer.
      Item # 20154752 , Style # 16E0000
      $29.98

      --


      I lost my concept of community when my community lost all concept of me.
    5. Re:New Cartridge or New Printer by rhost89 · · Score: 1

      I have a HP610CL, it cost me $65, the price of the color+ black cartridge is $60, i stoped buying the cartridges about a year ago and have been buying a new printer instead, i have 4 of them in the closet right now :) The plus side, if one dies i toss it and grab one of my "backups", the down side, it gets kind of expensive. If i start printing any more then I have in the past, i will think about buying a color laser, but right now it is as cost effective as im going to get.

      --
      I will bend your mind with my spoon
    6. Re:New Cartridge or New Printer by Synn · · Score: 2

      No joke. You can pick up an older HP Laserjet off ebay for 200 bucks easy. And those things pretty much last forever.

    7. Re:New Cartridge or New Printer by ncc74656 · · Score: 2
      Try OfficeMax next time. They got a lexmark inkjet printer for 30 bucks. Thats less than most ink carts:

      Lexmark Z13 Color Inkjet Printer.

      Be warned that it's a single-cartridge printer, so color printouts will use old-school 3-ink (CMY) process color instead of 4-ink (CMYK) or 6-ink (CMYKcm) process color.

      Back when I had a DeskJet 682C, I tried a black-cartridge refill kit. It worked as long as you didn't try printing in EconoFast mode...in EconoFast mode, the ink would slosh around too much inside the cartridge and the head would be ink-starved. You'd get streaky output. Also, the ink wasn't as dense as the original ink and it tended to bleed a bit more.

      I've since replaced that printer with an Optra Color 40. Costco and Sam's Club usually sell black cartridges at $45 for two, and they last a while. I've not bothered with refills as I suspect I'd get the same subpar results as with the DeskJet. As for buying new printers instead of new cartridges...none of the cheap ones support PostScript. :-)

      --
      20 January 2017: the End of an Error.
    8. Re:New Cartridge or New Printer by yog · · Score: 2, Insightful

      It sounds like you're joking/trolling. You can get new inkjet printers for less than $25? Kindly reveal your supplier.

      --
      it's = "it is"; its = possessive. E.g., it's flapping its wings.
  3. more precisely... by tps12 · · Score: 5, Interesting
    Anyone who's bought a low-cost inkjet knows that you can spend over half the cost of the printer on ink.

    Yeah, every time you buy more ink. Over the lifetime of the printer you may well end up spending several times the original printer cost on ink cartridges.

    I don't see what the big deal is. Printer makers have a tough sell trying to get people to pay more to not recycle, and rightly so. One of these companies will eventually have the balls to start making easily refillable cartridges. Their lower margins will be accounted for by their boom in sales.

    --

    Karma: Good (despite my invention of the Karma: sig)
    1. Re:more precisely... by goodviking · · Score: 2, Interesting

      One of these companies will eventually have the balls to start making easily refillable cartridges

      And given the threat by HPQ, how much do you want to bet that a major investor and force behind such a movement will be Dell. Dell is not a major seller of cartridges, hence they would not loose much money, and it is HPQ's printer margin that will enable them to compete while they restructure. It would be interesting to see if Dell decides to kick HPQ where it hurts while they are paying the 2-5 year cost of facilitating a merger. I bet you that well within the restructuring timeframe, Dell could find a partner and facilitate a rollout.

    2. Re:more precisely... by EnderWiggnz · · Score: 0, Offtopic

      unless you're at a school that cares about how much you print off their printers.

      PSU ... allowed you to print 40 sheets/semester on their dime.

      what really galled me was that they still had the nerve to charge you a computer fee, and then limit everything you did.

      --
      ... hi bingo ...
    3. Re:more precisely... by CaseyB · · Score: 2
      Their lower margins will be accounted for by their boom in sales.

      No amount of sales will account for a negative profit margin in the case that HP, Epson, et al are selling printers at a loss to clean up on cartridges.

      The only way to sell a cheaper-than-cost printer with recyclable cartridges would be to package it with a bundle of more profitable components, as suggested here that Dell could do.

    4. Re:more precisely... by tps12 · · Score: 2

      I didn't think printers were sold below cost...if you open one up, it is just a roller and a little holder for the ink. Even the circuitry is pretty straightforward. I wouldn't be surprised if they were making a small profit on printers.

      --

      Karma: Good (despite my invention of the Karma: sig)
    5. Re:more precisely... by Derkec · · Score: 2

      The big problem is that cartridge sales are the big money maker. They sell printers on the cheap so they can sell catridges for those printers. If cartridges become easily refillable, then the printer companies will need to raise prices on printers dramatically.

    6. Re:more precisely... by Beltec · · Score: 1

      I guess i'm lucky... I am a workstudy underneath our sys admin and he could care less how much I print off, be it 1 page to 300 :) Though I do use a refil kit at home because I never seem to be at the school when I really need to print something..

    7. Re:more precisely... by Trepalium · · Score: 2, Informative

      Then consider for a moment that they often sell printers at a cost lower than the combined cost of all the ink cartridges to go with it. My current printer cost me $50CDN ($100 - $50 MIR), while the cartridges alone for the printer would've cost me >$80CDN. Unless bundling the printer somehow lets them save $30, I'd say they're selling something at a loss there.

      --
      I used up all my sick days, so I'm calling in dead.
    8. Re:more precisely... by Anonymous Coward · · Score: 0

      If they're selling the printer at a loss and making their money on the cartridges, why the hell would they include extra ink cartridges?

    9. Re:more precisely... by RollingThunder · · Score: 2

      Are you comparing apples to apples, though? It's been my experience that the included freebie cartridges are usually half or less the capacity of a standard cartridge.

      True, the real cost isn't the ink, it's the electronics, and I almost think it's worth it to be getting a new print head with each cartridge, since it's the precision part that tends to gum up. Almost. ;) Getting a bit more out of the cartridge, especially if it tests out OK, would be nice.

    10. Re:more precisely... by Darby · · Score: 1

      My current printer cost me $50CDN ($100 - $50 MIR), while the cartridges alone for the printer would've cost me >$80CDN.

      You are confusing price and cost.
      What, to you, is the cost of something is the price at which the manufacturer chooses to sell it.
      The actual cost to the manufacturer is a completely different thing.
      Generally the cost is well below the price with some exceptions most commonly video game systems.
      Whether or not this is the case with printers, I don't know, but your analysis of it is incorrect for the above reasons.

    11. Re:more precisely... by KernelHappy · · Score: 2

      Dell wants the cheapest printers possible, they don't care what it costs to refill them. When Joe Schmoe consumer who doesn't know didly about computers goes looking and sees that they can get the faster celeron with a free printer and that they "only" have to spend $999 for a complete computer including printer and scanner. Its not till after they get it home that they realize the ink costs almost as much as a printer and the scanner makes everything look like it was shot with a webcam.

      --
      -- Button up, your ignorance is showing
    12. Re:more precisely... by Trepalium · · Score: 1

      I'm not confused, I'm merely implying that the printers are indeed sold at or near a loss. I've seen HP Apollo printers sold for $20CDN. Assuming the retailer has a 30% markup, do you believe a printer can be made for $15CDN (about $10USD)? I suspect they don't even break even on that deal.

      --
      I used up all my sick days, so I'm calling in dead.
    13. Re:more precisely... by uglyduckling · · Score: 1
      Read the parent post....

      HP and Compaq are historically two of Dell's biggest competitors in the business PC market. One of the largest revenue streams for HP and hence the new HPQ is print cartridges. If Dell can market their own cartridges or printer/cartridge combination, they can erode HP's market share and make the new HPQ less effective.

      It would be a good strategic move for Dell, even if they have to lower thier profit margins for a while by bundling a more expensive printer with their systems.

    14. Re:more precisely... by WNight · · Score: 2

      One already does. Canon. Not only do they make easily refillable ink cartridges but they also have a different one for each color, and black. This is true of their S520 and up (and perhaps down), a line starting at $120 and going up to $1000+.

      It's also the reason that I bought a Canon S750 printer just recently. I checked availability of refills and also the price of new cartridges. The Canon was cheaper either way.

      And then when I selected the printer the sales guy tells me that it comes with full ink cartridges. I said "Yeah...?" He told me that it was the only company that did. Most/All of the rest only supply half-full demo cartridges.

      I'm glad I could buy from a company that doesn't feel the need to screw with their customers for a buck. I'm going to email them, explaining the reasons for my purchase.

    15. Re:more precisely... by WNight · · Score: 2

      Sorry to sound like a Canon pimp, but I just bought an S750 and not only are there plenty of refill cartridges for it, but all the inks are in a seperate cartridge so you only have to muck with/buy the one that went empty. They also provide the printer with full ink cartridges, unlike all other (according to the sales guy) companies.

      It cost me $200 CDN (after $100 rebate from buying a digital camera) but it was worth it to get a decent printer and not get screwed on refills.

  4. Why is the printer biz any different? by mookoz · · Score: 3, Interesting

    The printer business is just latching onto the "razor and blade" business model that worked so well for other industries, especially the video game business.

    Sony dumps the PS2 below cost, and then I have to buy only Sony-approved games at high prices. A portion of that goes back to Sony and pays off the real cost of the box.

    Is congress investigating them as well?

    1. Re:Why is the printer biz any different? by Anonymous Coward · · Score: 0

      It's not different, but it's just as stupid.

    2. Re:Why is the printer biz any different? by Carbonite · · Score: 1

      The Printer/PS2 analogy doesn't hold up because you never reach the point where you must buy another PS2 game (I'm sure this invites responses of what games must be bought). You will eventually reach the point where you run out of ink/toner and must buy a replacement.

      --
      ich muß mehr Kuhglocke haben
    3. Re:Why is the printer biz any different? by damien_kane · · Score: 1

      If you play enough you do, however, reach the point where you must buy a new controller, as the buttons start to stick, the contacts wear out, or the analog sticks become de-sensitized...

      At about CDN$50 (+tax) It adds up... I've had my PS2 not even a year and the controller that shipped with it has the L1 button sticking regularly, such that SSX Tricky can be difficult to play (attempt a hold every time you jump, for the entire duration of the jump)...

    4. Re:Why is the printer biz any different? by Zeinfeld · · Score: 2, Insightful

      The printer business is just latching onto the "razor and blade" business model that worked so well for other industries, especially the video game business.

      The strategy is only profitable if it succeeds. Most cases it fails, largely because purchasers factor in the cost of consumables into the purchase cost. I have seen lost of dotcom companies try to establish a razor and blades model only to fail miserably.

      In this case the printer market is very competative and is more likely to clear in the long run than result in a steady state razor and blades model. As the companies no longer compete on quality alone the bottom feeder companies will attempt to increase market share by raising the issue of running costs.

      Of course the problem arises out of abuse of IP. According to anti-trust law tied sales are illegal. The courts have so far invalidated a number of uses of IP to require tied sales (the nintendo case, various parts cases etc.) Unfortunately they have not been as pro-active on trade secrets.

      If slashweenies jabbering on about microsoft would apply the same principles on a general basis this type of behavior would be more universaly condemned.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    5. Re:Why is the printer biz any different? by Anonymous Coward · · Score: 0

      Take a hint from a true money saver like Alan Cox and screw shaving and cutting your hair all together

    6. Re:Why is the printer biz any different? by dmarx · · Score: 1

      The PS2 can do more than play games. I can put a non-Sony DVD in it, no problem. I think the car analogy in the article is better-I have a Mercury car, but can buy non-Mercury gas.

      --
      "Do I dare disturb the universe?"
    7. Re:Why is the printer biz any different? by micromoog · · Score: 2

      Just take that bitch apart. You're a nerd, right?

    8. Re:Why is the printer biz any different? by Anonymous Coward · · Score: 0

      Since the PS2 doesn't come with any games, you're pretty much at the point where you "have to" buy a game as soon as you buy it.

    9. Re:Why is the printer biz any different? by scooby-doo · · Score: 1

      I can't quite rembmember where but on ww.actsofgord.com (I'm too lazy to make a real link) Gord debunks the myth that PS2 are sold at loss. They make a profit on each individual unit. I have never seen hard numbers to actually prove it is being sold at a loss, but would be interested in seeing them if someone knows where to find them.

    10. Re:Why is the printer biz any different? by Anonymous Coward · · Score: 0

      (I'm too lazy to make a real link)
      character count: 35

      <a href="www.actsofgord.com"></a>
      character count: 34

    11. Re:Why is the printer biz any different? by God!+Awful · · Score: 3, Insightful

      I, for one, am not too happy with these "razor and blade" business models, or loss-leaders in general. Whenever someone gives something away at a loss, they do it because they expect something in return. Then when this happens, the freeloaders complain that the company is sleazy and unethical. Most of the time, I'd rather just pay directly for the product I want, on the basis that quality and low price are now directly rewarded with my patronage. There are countless examples:

      1. TV advertising to sponsor programming

      The result of which is poor quality TV in general: shows geared at young people, since they are more susceptible to advertising; mindless sitcoms, since they apparently put people in a buying mood; influence by advertisers over programming decisions, such as when advertisers almost forced the cancellation of Politically Incorrect.

      2. Advertising to sponsor web content

      This is just an unhealthy business model. Since the web is global, a site can't attract local advertising. There is only so much global (or even national) advertising to go around, and the result is that most mailing lists that I subscribed to were sponsored by people selling vitamin pills and penis enlargers (most of these lists eventually switched to a pay model). Plus it is just too easy to block the ads on a website.

      3. Spyware and selling personal info

      People who thought that Kazaa and Yahoo were giving them free services just to be benevolent were obviously just naive. Sure, Yahoo didn't need to sell your personal info back when their primary business model was selling stock, but now they they actually have to make a profit... what did you expect?

      4. Let people copy your music for free, but make your money selling the packaging and cover art.

      Wink, wink. As if you don't scan the cover art and post it online too, and as if most people really care. No one really believes this one any more. Nowadays, the party line is "let people copy your music for free because most people are basically honest and will buy the cd eventually."

      5. Give away/sell your software at a loss in order to boost the sales of your hardware.

      The fervour surrounding this business model died down when its poster child, VA Linux suffered a major stock crash. There are so many problems with this that it's not even funny. The cost of software development is high, probably higher than your hardware design, so you need to have huge margins on your hardware to compensate. Since you have put a whole bunch of software companies out of business, there will now be fierce competition in the hardware sector; someone is going to undercut you. Plus, if your code is halfway modular and you open source it, someone is going to port it to your competitor's platform anyway, so this gave you zero leverage.

      6. Sell your game console at a loss and make money selling games, or likewise with printers and ink.

      Which works great if you can retain the exclusive license to sell games/ink.

      7. Give away your software and make money selling services and support

      It may be the most-loved business model on Slashdot, but I think it stinks. Firstly, it punishes quality. If your software is bug free, who needs support? If your GUI is good, who needs help setting it up? If your product is flexible, who needs customization? Secondly, it doesn't work in the consumer market. When I buy software, I am paying for the software, not the support. This model has worked to some extent in selling support to businesses, mostly because businesses have been content to waste money in the past (e.g. the $1500 PC sitting on my desk which they bought for $4000). Watch for this to disappear in the new, leaner economy.

      8. Give away your software at a loss and make your money selling t-shirts and plush Mozilla toys.

      This business model was advocated by Netscape. Enough said.

      -a

    12. Re:Why is the printer biz any different? by damien_kane · · Score: 1

      Depends on your interpretation of the term 'nerd'...
      geek, yes
      hacker, yes
      coder, yes
      have intelligence... no...
      wear glasses... no...
      have money... no...

      Unfortunately only 50% nerd... IMHO anyway

    13. Re:Why is the printer biz any different? by bogie · · Score: 1

      You seem to forgot about a little thing called 3rd party publishers, who can charge whatever they see fit.
      Also the prices for games drop over time. If you wait a year you can buy the games for like $9.99.
      Somehow though the prices for my old ass HP inkjet haven't dropped.
      Every time I buy a new color refill I am paying more then the unit is worth.

      --
      If you wanna get rich, you know that payback is a bitch
    14. Re:Why is the printer biz any different? by sharkey · · Score: 2

      f you play enough you do, however, reach the point where you must buy a new controller

      But does Sony require you to purchase a new Sony brand PS2 controller, and state that repairing the controller or buying a repaired/refurbished controller from a 3rd party voids your warranty?

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  5. HP by vlag · · Score: 5, Interesting

    Gotta love HP. Their new printers use ink refills with "Smart Chips". The chips check ink levels and if they ever increase, the printer refuses to use that cartridge. No more refilling the cartridges. I don't like H-Paq very much.

    --
    Do you want to remove linux?
    1. Re:HP by Mike+McTernan · · Score: 1

      And I suppose that you can't just disable or 'hack' the chip since that would be circumventing a digital protection mechanism...

      Darn!

      --
      -- Mike
    2. Re:HP by bleckywelcky · · Score: 1


      Huh?

      I don't understand why you can't just take the cartridge out and refill it then? It has to allow for removing a low cartridge and inserting a new full cartridge right? Otherwise, what do you do when the ink runs out?

    3. Re:HP by cpeterso · · Score: 2

      The "smart" chip is part of the ink cartridge itself!

    4. Re:HP by Cid+Highwind · · Score: 1

      Maybe the chip has a unique ID number in it. If the printer sees the same chip back again and reporting a full ink cartridge, it knows you've been refilling cartridges.

      Just a guess...

      --
      0 1 - just my two bits
    5. Re:HP by AftanGustur · · Score: 0, Flamebait
      Strange it is that in that "remove linux" link, Microsoft doesn't mention it in a single word that you have to have a licensed version of Win* ...

      --
      echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
    6. Re:HP by bleckywelcky · · Score: 1


      Ah, that makes sense. When I read the article and your comment, I didn't really pick up on the location of the smart chip other than being on the printer, heh. I can see how the by-pass techniques that some of the refillers came up with would be useful now.

    7. Re:HP by Quixadhal · · Score: 1

      Sooooo, what happens if the printer falls off the stand? Assuming it survives the impact with the floor, this means the ink level would "rise" as far as the sensor could tell. Guess that eliminates those printing sessions while skydiving with a laptop and portable printer, huh?

    8. Re:HP by dublin · · Score: 2

      I don't like H-Paq very much.

      Shouldn't that be H-Pox?

      --
      "The future's good and the present is nothing to sneeze at." - Roblimo's last ./ post
    9. Re:HP by infinite9 · · Score: 3, Informative


      My wife and I gave up on ink-jet printers. We started with an HP. It constantly chewed up cartriges. HP has a repair code for "short cartridge life". We mailed the printer back to them. They lost it. They found it. Supposedly fixed it. It lasted another 6 months and died.


      Then we got a canon bcj-6000. It bit the dust just after the warrantee ended.


      Then we got real good deals on some cheapo lexmark printers. They lasted longer than the more expensive canon, but died in short order also.


      We started looking at good ink jet printers which were in the $500 range at the time. Then with ink jet cartridge prices, we decided to take the plunge and buy a color laser printer.


      It's been bullet-proof for a year now. It's a QMS/Minolta desk laser 2200 I think. $1000 after rebate. It's fast, quiet, reliable, does 100baseT, and images come out bone-dry. The software's a bit goofy, but now that I know how to deal it, it's great. The software's only needed for 100baseT anyway. The toner cartridges won't be cheap, but we beat the daylights out of the printer and it's still on the original cartridges.

      --
      Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.
    10. Re:HP by Technician · · Score: 3, Informative

      I have addressed the issue of the HP smart chips and the issue of needing to replace the print head due to wear and reduced quality. Web graphics are generaly low resolution and do not need the high res/high cost of a new cartridge. I use a refilled cartridge for when browsing the web. Most of the time I use my older printer (color cartridges $48 per twin pack) instead of the new printer (same size cartridge at $56 each). The old printer does not use a chip. The smart chip in the HP78 cartridges is simply a serial number and nothing more. The printer remembers this number and the one before it. Rotating between 3 cartridges fixes the problem on resetting the estimated ink levels. Another way to reset the printer's memory of used cartridges is described in the discussion section on www.atlascopy.com. They also have information on getting into the service mode of the printer. In that mode, you can print out the nozzle counts for the cartridges as well as estimated ink levels as a percentage along with the current cartridge serial number and the prior serial number. These remembered serial numbers is what keeps you from refilling the current cartridge or the one just before it. The printer remembers it is out of ink. Because I print lots of digital photographs, I have been filling these. The money saved on cartridges could have easly paid for a color laser printer. (looking at it the other way; the printer would have cost more to use than buying a color laser printer for my volume of photo printing.) About $100 in ink buys 2 pints of black ink and 3 1/2 pints in color ink. I shudder to think what that would have cost buying that much ink in the little 38 mL cartridges. I'm on my 3rd pint of black ink in the last 18 months. The black cartridges get about 5 refills before I can notice any print diffrence compared to a new cartridge. Color I notice diffrences after about the 3rd refill. The color is difficult to refill because an air bubble may make a color quit printing unexpectedly. Black is usualy good for about 10 or more refills for draft and web page printing.

      --
      The truth shall set you free!
    11. Re:HP by ErikZ · · Score: 2

      That's seperate cartrages for black and color, right?

      Damn, I just looked it up. Around $600 for a color laser printer.

      --
      Democrats or Republicans. They are both taking us to the same place and they are not afraid of us anymore.
    12. Re:HP by King_TJ · · Score: 2

      Yrah, I'm with you - except for one thing. I think you'll find that when the original supplies in that color laser do start wearing out, you'll be forking out big $'s for them. For example, the Tectronics Phaser 740 color laser we use where I work has a replaceable fuser, fuser roll, charge grid, imaging unit, imaging drum, black toner, magenta toner, yellow toner and blue toner.

      Buying a new toner cartridge isn't too bad, but then you realize that if one color (or black) is worn out, the others are soon to follow. That adds up quick. Also, after you've gone through your second set of toners, it's about time for a new imaging unit (not to mention you may or may not have gone through the drum sub-portion of the unit, and/or one charging grid by then). That puppy will set you back well over $200. You'll also have probably swapped out at least one fuser roll in this time, and the fuser will be down to maybe 20% of it's useful remaining life.

      All that being said though, yeah - I *still* think they may be a little cheaper to operate than inkjets. (With a laser, you don't deal with the penalty of ink drying up if it's not used, and wasted ink used by the printer's cleaning mechanism.) It just hits you all at once with big expenses, instead of $25 here and $25 there every couple months.

    13. Re:HP by Suppafly · · Score: 2

      All that being said though, yeah - I *still* think they may be a little cheaper to operate than inkjets. (With a laser, you don't deal with the penalty of ink drying up if it's not used, and wasted ink used by the printer's cleaning mechanism.)

      Yeh, but they have high energy costs, to keep the fuser up to temp, the thing is constantly running and most lasers have huge noisey cooling fans because otherwise the heat from the fuser would mess up the rest of it so its constantly heating and cooling.

    14. Re:HP by Anonymous Coward · · Score: 0

      The ink is very viscous, trapped in a membrane, and designed to be sucked through in only one direction. If you manage to significantly raise the ink level in the cartridge, you've already broken it about 300 G's ago.

    15. Re:HP by Anonymous Coward · · Score: 0

      Sure it's circumvention. But it isn't circumvention of a measure that controls access to copyrighted material. It's not against the DMCA to bypass the protective measure on a printer ink cartridge.

    16. Re:HP by infinite9 · · Score: 2

      The minolta website says color cartriges are $142 a piece and $77 for the black. Pricewatch is cheaper. Refills maybe even less. 6000 pages at 5% coverage. The black is good for 6000 pages also. It will probably take a couple years for us to use that. The other parts had lifetimes that were much higer. So even if it's $500 in a year or two, that's still the price of a new color ink jet if you assume that our luck continues and we kill ink jet printers in 12-18 months. And we're not burning through ink jet cartriges like we were. And considering it's much faster and has ethernet, it's a no-brainer for me.

      --
      Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.
    17. Re:HP by infinite9 · · Score: 2

      Mine goes into a powersaver mode like a copier. The first time I print after a while, it takes a few minutes to warm up. There is a fan, but it's about as noisy as my tower or the ink jet printers it replaced. Both the canon and hp ink jets had these noisy plastic paper-handling contraptions. So it's not much noisier and it's on my desk next to my head. I could easily find a quieter spot for it.

      Then there's the problem of ink jet printers grabbing too many pages from the stack and jamming. My minolta has never jammed. Not once. And I open the paper and pop in the whole stack, all 250 pages.

      --
      Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.
    18. Re:HP by Suppafly · · Score: 2

      A decent ink jet won't grab too many sheets unless its particulary humid.. perhaps the heat from the laser helps with that? We often have problems with humidity at the uni where I work, causing the pages to stick together.. also, contrary to common belief, there is a top and bottom to paper, if you look at the edge of the ream, itll have little arrows showing which side is down.. not sure if its a texture thing or perhaps due to how they stack or dry it or something, but itll stick together if you stick it in upside down.

    19. Re:HP by Anonymous Coward · · Score: 0

      Epson's got the same sort of deal on their ink cartridges, but it can be worked around. It requires two cartridges: the one you actually print with, and an unused one you use to convince the printer that the refilled one has ink in it. I was sort of proud when I figured out how to do it...

    20. Re:HP by infinite9 · · Score: 2

      The paper is first made in giant rolls, then cut. The top/bottom indicates teh direction of the curl.

      --
      Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.
    21. Re:HP by Shotgun · · Score: 2

      I can't find the information on the website. Care to give a more direct pointer?

      --
      Aah, change is good. -- Rafiki
      Yeah, but it ain't easy. -- Simba
  6. ink cartridges are too expensive by Anonymous Coward · · Score: 0

    It's cheaper to buy a brand new printer that comes with an ink cartridge and throw away the printer.

  7. Doing my part to kill the economy by sjonke · · Score: 1

    I bought a used HP LaserJet 4M for $60 with a full tank o' ink. Oh well.

    --
    --- What?
    1. Re:Doing my part to kill the economy by vlag · · Score: 1

      If your LaserJet has ink in it, it won't last long. That's the bitch with printers that use toner :-)

      --
      Do you want to remove linux?
    2. Re:Doing my part to kill the economy by sjonke · · Score: 1

      Next thing you know you'll probably claim those round shiny things with movies on them aren't tapes too.

      Steve

      --
      --- What?
    3. Re:Doing my part to kill the economy by Anonymous Coward · · Score: 0

      Reminds of the time my old boss asked if had tried a new toner cartridge in the printer I was trying to repair.

      "No", I replied. "I didn't know toner cartridges were used in dot matrix units."

      This is the same guy who wouldn't carry a hard drive because he thought that if he turned it the wrong way the data bits would fall off the platters.

    4. Re:Doing my part to kill the economy by Doppler00 · · Score: 1

      It takes me about 3 years to go through a full toner cartridge for an HP LaserJet 4L. I think they are pretty affordable when you compare them to the cost of inkjet replacements.

    5. Re:Doing my part to kill the economy by fatphil · · Score: 1

      Websters -

      ink:
      2. A pigment.

      pigment:
      n : dry coloring matter (especially an insoluble powder to be mixed with a liquid to produce paint etc)

      i.e. toner is a dry ink.

      FP.

      --
      Also FatPhil on SoylentNews, id 863
    6. Re:Doing my part to kill the economy by EEBaum · · Score: 1

      Wow, ours used to last that long.
      Then my sister discovered the internet and the "Print" button. Oh well...

      --
      -- I prefer the term "karma escort."
    7. Re:Doing my part to kill the economy by vlag · · Score: 1

      Surprisingly, toner is not dry ink.
      You should really check this out.
      I'm not interested in flaming you, but I think you'll find this pretty interesting.
      Thanks

      --
      Do you want to remove linux?
    8. Re:Doing my part to kill the economy by Doppler00 · · Score: 1

      Yup, the internet has greatly contributed to more wasted paper. Our computer lab here goes through about 50 reams (25,000 sheets) of paper each week. I think at least half of that is just websites or PDF files printed from the net.

    9. Re:Doing my part to kill the economy by fatphil · · Score: 1

      Nah, flame away. This is slashdot! :-)
      I have no problem with people who can out-pedant me doing so!

      I did find it very interesting, thanks a lot (I did know most of it, as I used to work in the computer imaging industry, ahh the joy of courses at Crossfield, I remember them all... NOT).

      Toner inarguably contains pigment.

      So while I can maintain pigment==ink (which was one of the quoted dictionary definitions) my argument holds! :-)

      Once you've written in ink on paper, and it dries, is that not still ink on the paper? Therefore the pigment is still called ink even when not in the liquid medium.

      Heheh, so I'd still make the same argument again! :-)

      Phil

      --
      Also FatPhil on SoylentNews, id 863
  8. It's cheaper to buy a new printer by keesh · · Score: 3, Insightful

    I know someone who doesn't bother buying new cartridges. He just picks up a new printer each time and sells the old one off second hand. He saves about GBP5 a shot doing it that way.

    Epson are the worst for this. They have some device on the cartridges which stops you from refilling them (to 'improve quality' apparently). The catch? Take a cartridge out before moving a printer, put it back in again, the printer refuses it.

    This reminds me of a certain piece of software which won't work if you change your computer... Except you can't ring up Epson and get them to re-'certify' the ink...

    1. Re:It's cheaper to buy a new printer by mobets · · Score: 1

      This could be do to the fact that Epson's printers work a lot different than every one else's. Epson doesn't boil the ink out, they use a presurised tank to push it out. Also, why would you need to tak the cartrdges out? When the printer is off it seals the printhead.

      --

      It was me, I did it, I moved your cheese
    2. Re:It's cheaper to buy a new printer by Anonymous Coward · · Score: 0

      Now granted I am someone who works for a consulting firm which works with the printing industry... but I shouldn't be the only one that has noticed the "new cartridge" option in the printer driver... so when you remove it and put it back in JUST CLICK THAT

    3. Re:It's cheaper to buy a new printer by Anonymous Coward · · Score: 0

      Are you sure that the cartridge that comes with the printer is full?

    4. Re:It's cheaper to buy a new printer by iangoldby · · Score: 1

      Epson cartridges are not pressurised. They use a piezo action to 'kick' the ink droplet out. The reservoir is vented to atmosphere through a tiny hole just like every other manufacturers' ink cartridge. (The small hiss you hear when you remove the blue tape before installing a new cartridge is air going into the cartridge through the vent hole.)

    5. Re:It's cheaper to buy a new printer by afidel · · Score: 3, Informative

      Actually Epson's smart tagging of cartridges are not to defeat refilling they are to allow more flexability. I can take out my black cartridge, drop in the photo cart, print a photo banner, replace the black cart and the driver knows the level and alignment of the cart when it is re-inserted. I also will pull my normal color cart when I get back from a trip, I replace it with a fresh one, replace the black with a photo cart and print all my pictures, then place the black and half full color cart back in. Besides of all the manufacturers Epson is the only one with a legit quality beef. While working as a tech I saw several Epson's ruined by refills, since the heads are built into the printer and not part of the cart a bad refill turns the printer into a doorstop, and the customer wants to know why their 6 month old printer isn't covered by waranty.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    6. Re:It's cheaper to buy a new printer by WeirdKid · · Score: 2, Interesting

      I have an Epson SP 750. I had suspected that the printer was prematurely deeming the cartridges empty, so I tried a little experiment. I simply popped-out and popped-in the same "empty" cartridges. The color cart lasted another few printouts, but the black cart has been going strong for at least 100 pages.

      The only problem is that on the 750 I can't exchange the ink carts unless the printer thinks they're empty. It's weird, after reinserting the carts the printer thought they were full. It seems to be using some algorithm or usage rate to infer the ink levels based on number of pages printed since last replacement. This is kinda cool for some reasons, but I'd really like to replace the color cart independantly from the black cart.

    7. Re:It's cheaper to buy a new printer by rhost89 · · Score: 1

      Not only that but epson carts dont have the print head built into them, so there goes the QA FUD that epson is spouting.

      --
      I will bend your mind with my spoon
    8. Re:It's cheaper to buy a new printer by ncc74656 · · Score: 2
      While working as a tech I saw several Epson's ruined by refills, since the heads are built into the printer and not part of the cart a bad refill turns the printer into a doorstop

      IME an Epson printer will turn itself into a doorstop after a few months with just the cartridges that came with it...the heads on the POS will dry up and you then have to send it away to get it fixed.

      --
      20 January 2017: the End of an Error.
    9. Re:It's cheaper to buy a new printer by Handpaper · · Score: 1

      I have an Epsom Stylus C20UX, it cost me 40GBP c.6 months ago. I also use refill kits (printing out digital photos uses lots of ink). Quality doesn't seem to be an issue - maybe there is variable quality between ink suppliers? Total agreement with WeirdKid - it's annoying only being able to refill/replace carts when the printer wants you to. So far the only way round it appears to be : Turn the printer on. The print head moves back and forth to check the mechanism. When you can see the carts, pull the plug. The print head will stop dead (hopefully in a position where you can get at the carts). When you have finished refilling, turn the printer back on. It will run through its power-on check again, after which it should be ready to use. Hint : don't remove the carts - fill them in situ. This stops them leaking as the film on the print head junction has already been pierced. On the other hand, I can't bitch at Epson too much - when it broke it was replaced the next day - with no questions asked about the obviously-refilled carts.

    10. Re:It's cheaper to buy a new printer by mobets · · Score: 1

      the cartreges are just bottles, the print head has it's own tank that is preasurized, at least that is what their sales rep tells me.

      --

      It was me, I did it, I moved your cheese
  9. Refilling cartridges by Anonymous Coward · · Score: 0

    Who actually does this? That little piezo element on the bottom of a ink cartridge is designed to last until the ink tank is empty. Refilling it may save a little money, but the quality of the printouts worsens quickly.

    1. Re:Refilling cartridges by Anonymous Coward · · Score: 0
      Who does it?

      The same cheapskates who're hellbent on destroying our software industry with piss-poor quality, free software.

      Is spending $50 on a fresh ink cartridge four times a year that hard on your wallet? Perhaps you should think twice before you spend your money on printers then. Try feeding your familiy first.

    2. Re:Refilling cartridges by NickRob · · Score: 1

      Mostly schools. Even in 'rich' districts schools still can't afford 25 cartridges a year (For students, teachers, staff and admin). So often their "computer guy" has to put on a pair of Latex gloves and get out the needle and inject a black substance into the printer. Then they have a contest to make the best anti-drug poster on the computer ;)

    3. Re:Refilling cartridges by alen · · Score: 2

      Haven't they ever heard of laser printers? Or how about purchasing from a reseller and getting better prices. Leave it to the government to pay retail for everything.

    4. Re:Refilling cartridges by srmalloy · · Score: 1

      Actually, they have a significantly longer life than just one tank full of ink; you just have to refill them right. The problem is that the thermal ink jet systems use the ink for cooling the printhead. If you let the ink cartridge run dry, the lack of cooling ink allows elements in the print head to burn out (Information on burning out print heads). If you refill the cartridge before the ink runs out, you can generally get four to six refills before the print head wears out.

    5. Re:Refilling cartridges by NickRob · · Score: 1

      Basically they couldn't take the big hit for a laser printer at once. Budgets were strapped as it was. They had to get the cheapest printers they could (They had to buy quite a few) with some grants and make the money stretch as far as they could.

      And that's in a 'rich' district. Schools everywhere have to resort to similar tactics. If you want a school to use a laser printer than go donate one, that's about the only way.

  10. Cartridges are ridiculously overpriced! by thaigan · · Score: 0, Redundant

    I recently spent over sixty bucks on refilling my Epson 760 because it was clogged. By the time I got it unclogged and my relatively simple tax form printed, I needed another $30 black ink cartridge. The printer companies have been ripping us off for awhile and I'm glad to see some alternatives.

    --

    42
  11. Depends on the company. by Cutriss · · Score: 2

    I've found quite a few toner refill services that were top-notch. I've only seen one instance where we had a heavy-duty laser printer that actually got damaged from using a refilled toner cartridge.

    And, quite on the other hand, I've had a great many inkjet printer get ruined by those crappy Re-Ink refill kits that just don't work.

    For starters, there's the human error issue. If I don't fill the cartridge in *just* the right way, the vacuum could force the cartridge to squirt ink back into the printer, and then I have a $200 doorstop. Also, the ink formulas are protected, so Re-Ink and others have to "reverse engineer" them. I imagine they may or may not also have the same facilities for ink production, so with them, I have less of a guarantee that their refill ink will have the proper color-matching...or that the pigment particles will be of a uniform size, and that they won't quickly clog the printhead nozzles.

    And that, of course, doesn't factor in that printhead nozzles *will* clog over time, so refilling those cartridges is like trying to increase the pump strength on your water system when the pressure goes down in the shower, but in reality it's because water contaminants got caught in the head nozzle (you could always clean it, but that's beside the point).

    Of course, if the printer manufacturer made their cartridges easily refillable, they'd lose a fairly obvious leg up on ink competitors, since your average Joe-blow won't care if he loses some print quality since he saved $10 on the cartridges.

    --
    "Mod, mod, mod...and another troll bites the dust."
    1. Re:Depends on the company. by Anonymous Coward · · Score: 0


      One of the reasons I keep a crotchety Canon BJC-5100 around (aside from the fact that it does 11x17) is that the cartidges are fairly easy to refill. $20 or so for a big bottle of black ink, and $30 or so for a set of color ink bottles that I'm only halfway through in a year and a half of moderate usage.

      The print heads in the cartridge have worn out a couple of times. At about $90 to replace both of 'em that's painful, but averaged over hundreds of pages and a trivial ink cost per page, it's not unreasonable.

      And yeah, I get my fingers inked when I do this, but.....

      (Anybody remember the good old days of re-inking ribbons for dot-matrix printers? Now that was a hassle..... $100 for a big bottle o' black ink, and a machine that drew the ribbon slowly over a resevoir....)

    2. Re:Depends on the company. by C.+Mattix · · Score: 1

      I've used the refill stuff for Black and White on my Lexmark and it worked fine, but I wouldn't really dare on the color stuff. The color formulas are too touchy and if the mix is wrong, then the color matching in the printer and the driver will be wrong as well. (something you don't want in photos).

      I've had my Z42 for about a year and a half. I'm on my 2nd B/W cart (refilled the first one once) and 2nd color and 2nd photo quality. I do a decent number of photographs, and my wife does a lot of text (still a student). The big thing: print in draft mode if it isn't REALLY important.

    3. Re:Depends on the company. by Da+Schmiz · · Score: 5, Informative
      I've had a great many inkjet printer get ruined
      I used to be HP Authorized Technician and fix HP computers and occassionally HP printers for a living. I can tell you that you really don't want to get an ink spill inside your inkjet printer. Older HP models (like the original DeskJet and the 5xx series) had a large, important circut board at the bottom of the case, where ink (or any other spilled liquid) loved to collect. I've seen many a printer ruined by people who tried refills and didn't get it right.

      And, as you point out, unless the ink is the exact same consistency, the print head will get clogged or else simply not deliver good print performance.

      Additionally, the reason they make the print heads part of the ink cartridge is (at least in part) so that users will change the heads regularly. For good print quality, you need new heads every few hundred pages anyway, so tying the head to the ink forces Joe Blow not to forget to change the heads.

      Now, don't get me wrong: I believe that this is also a case of the manufacturers taking a legitimate claim and using it as leverage to force the users to pay more. I'm not naive. But that doesn't mean that the manufacturer's claims are entirely without merit, either.

      I think that ideally, the heads and ink should be separate, standardized modules. Each one would have to be labeled with precise information about (in the case of the head) number of jets, jet spacing, voltages, etc. and (in the case of the ink) the types of heads it will work with, the quantity of ink per container, etc. That way, you could (theoretically) upgrade your printer by swapping in a higher-quality print head. If they could legislate that kind of solution, it might work.

      But DIY ink refills are at best a hit-and-miss proposition -- if the government were to legitimatize ink refills, they would have to also regulate the quality of these offerings... something like requiring a warranty, in case the refilled cartridge somehow ruins the printer.

      Oh, and BTW: None of this applies to laser refills, which I have very little experience with. My understanding is that some are very good, and others are very bad. And, having had to clean toner spills out of laser printers, I can tell you that it's not a fun job. But laser is by far the better technology: my printer here is a LaserJet that produces nice, sharp (albeit B&W) pages and that has jammed maybe once and otherwise never given me a problem. Of course, I don't use it as much anymore... I really have no need for hard copies of anything 99% of the time...

      --

      "Anything is better than IE, and you can quote me on that." -- Wil Wheaton.

    4. Re:Depends on the company. by 4of12 · · Score: 2

      toner refill services that were top-notch. I've only seen one instance where we had a heavy-duty laser printer that actually got damaged from using a refilled toner cartridge.

      About five years ago I was in the market for a printer for my home computer system. I was ready to go "dead tree free", but other members of the household were not ready to be that progressive.

      Having heard about the exhorbitant prices of refill cartridges, I went the route of getting a used B&W laser printer with a cartridge that would be good for the next 10K pages. The cartridge wasn't dirt cheap, but on a $/page basis, I think it beats the inkjet.

      I've been on the same toner cartridge for the past 3 years.

      Paper and electricity are my only printer expenses now.

      --
      "Provided by the management for your protection."
    5. Re:Depends on the company. by afidel · · Score: 1

      here's a tip from one tech to another, on toner spills use alchohol swabs from a med kit, coffee filters and tight tip q-tips. Just make sure to check the manual for where you should not place the alchohol, it's usually pretty prominant in the tech manual.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    6. Re:Depends on the company. by Da+Schmiz · · Score: 2
      here's a tip from one tech to another, on toner spills use alchohol swabs from a med kit, coffee filters and tight tip q-tips.
      Actually, I would first go over it with a vacuum, since dry toner won't bond to a surface unless pressure or heat is applied. A vacuum (with an anti-static head, of course) will pick up all the mess that isn't glued down. Then you can go back and work on it with alcohol, without any fear of getting a gob of it on your shirtsleve or something like that.

      Of course, once you're done, run a page through with a heavy black field, followed by several blank pages, to pick up any bits left behind and to verify that the charging and transfer coronas and the fuser are working correctly.

      --

      "Anything is better than IE, and you can quote me on that." -- Wil Wheaton.

    7. Re:Depends on the company. by Anonymous Coward · · Score: 0

      Don't use just any old vacuum- use one designed to pick up toner. We had a major toner spill inside a laser printer once. The toner cartridge (it was a refurbished one) basically came apart at the seams when we installed it. One of us tried using a normal shop-vac on it. Result: a thin layer of toner on everything in the
      printer room. Not good.

  12. Printers are disposable. by ltm · · Score: 3, Interesting
    Indeed. I've long stopped buying new printer carts. Printers are disposable now.

    There's just no point in buying black and color ink carts for $60, when you can buy a new printer, albeit an "older" model, $60-80 that has the ink already. I've bought about 5 printers in the past 2 years now.

    I guess I'm not doing my part to "prevent these carts from clogging up landfills" as Lexmark, et al, would like me to do.

    1. Re:Printers are disposable. by mobets · · Score: 1

      Yes, but the cartreges in the new printer are only half full, so you are doing it twice as often.

      --

      It was me, I did it, I moved your cheese
    2. Re:Printers are disposable. by Zeinfeld · · Score: 4, Insightful
      Yes, but the cartreges in the new printer are only half full, so you are doing it twice as often.

      It is actually a rational strategy that over time defeats the printer manufacturers.

      The printer manufacturers strategy appears to be to seel the printer as a loss leader for the cartridge. That strategy starts to become seriously painful for the printer manufacturers if people start buying the printers and not the cartridges. People who treat the printers as disposable are costing the manufacturers $20 or so every time they get a new one. If that takes hold the printer manufacturers will be forced to make it more attractive to buy the refills.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    3. Re:Printers are disposable. by Greyfox · · Score: 2

      Why not send your printer back to the company when you're done with it. I wonder what would happen if a lot of people started doing that...

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    4. Re:Printers are disposable. by WNight · · Score: 2

      Canon's printers come with full ink. I was told that they're the only common brand that does. That and the seperate cartridges was the reason I went with Canon. (And easy refill procedures, if I decided to go with that - but the new ink prices are fairly reasonable, what with replacing only what you need.)

    5. Re:Printers are disposable. by attercoppe · · Score: 1

      Excellent idea! I was about to suggest this myself, but I *gasp!* read on down, and somone else had already said it. (Are you taking notes, kids?) Yes, let's all ship our out-of-ink 'new' printers back to the manufacturers when we replace them. (Seriously.) Then maybe they will get with it and price inkjet printers and ink more like other consumer goods and their respective supplies - like:

      Laser printers/toner
      Copy machines/toner
      Dishwasher/detergent
      Washing machine/detergent
      VCRs/cassette tapes
      CD-R drives/CD-R & CD-RW discs
      Automobiles/gasoline (well, maybe not)
      etc.

      --
      Hardware Geeks Do It With The Covers Off!
  13. What else is new? by Cmdr+Taco+(luser) · · Score: 0, Redundant

    I've always thought that ink jet (and laser) printer manufacturers were sticking it to us on refills/new carts. The bloody replacement cartridges for my HP printer cost about 1/4 of the original price of the printer. I think that's excessive and I doubt that the cart's must be that expensive. It's like Kodak of oh, so many years ago; I their case, it was give you the film, the rape you for developing it (I said, the olden days). They would hire people to go into independent film developers places of business and loudly complain about their poor photo-finishing, service, etc.

    --
    All things in moderation.
  14. refills suck by chef_raekwon · · Score: 2, Informative

    the refill ink is usually not the same consistency and composition of ink made by the manufacturer - and hence ruins the printhead on ALL inkjet/bubblejets. This is the reason why it is not recommended, and sometimes forbidden to use the refill ink.

    with that being said, inkjet and bubblejet printer makers are involved in a cut throat environment, which causes them to sell printers for less than cost. Money is made up from the ink you buy. You didn't think you could get bubble jet or piezo technology for that cheap, did you?

    --
    We're like rats, in some experiment! -- George Costanza
    1. Re:refills suck by GigsVT · · Score: 1

      Money is made up from the ink you buy

      Maybe from the ink YOU buy, but I myself am not into counterfeiting.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:refills suck by Anonymous Coward · · Score: 0

      Why would you care if it ruins the printhead ?

      The replacement printer is cheaper than a set of manufacturers cartridges, and printers go obsolete every 6 months.

      So buy refills and change the printer if / when it dies : you'll still be ahead.

    3. Re:refills suck by Technician · · Score: 2

      I just did the math. in 18 months time I used a pint and a half of color ink (1/2 pint of each color). At $14 per half pint, I spent $42 for the pint and a half. A pint and a half is a little less than 750 mL. The HP78A cartridge costs $56 and holds 38 mL of ink. $42 worth of ink eliminates the need to buy about 20 cartridges at $56 for a total of $1120.00 $1120 - the $42 for the ink is a savings of $1078.00. Thats just for the color cartriges. The black ink is a little cheaper, but higher usage, so it's payback rate is similar to the color. If I trash a printer half way through this cycle, I'm still way ahead in the bank account. I've almost saved enough to buy another new computer.

      --
      The truth shall set you free!
    4. Re:refills suck by Anonymous Coward · · Score: 0

      if you're spending this much on ink, don't you think you should be using a laser printer?

  15. Not only legislation but technological solutions by firewort · · Score: 2

    Not only are legislative solutions being put forth, but technological ones are being used as well.

    I own the Epson 777i. It's cartridges have a memory unit on them that stores how much ink they have. You can refill them as much as you like, but the printer will not allow you to use the cartridges because they remember that they're empty.

    The only way around this is to put new cartridges in the printer, get the printer to release the cartridges and sneak the refilled ones in, fooling the printer into accepting the refilled cartridges. It then re-writes the memory on the cartridges as full.

    Thankfully, cartridge memory isn't an access control for a copyrighted media, or I'd be in violation of the DMCA.

    --

  16. NOT like spyware by NickRob · · Score: 1

    Spyware is immoral and evil. While ink prices are obscene and make me cringe, the company still has a right to set a price on what their cartriges cost. The refilling doesn't stop a user from buying an ink cartridge, it just makes them buy less (on all of the boxes they say to only refill about 3 or so times, it's a good idea to follow that.) Plus, a badly refilled cartige can ruin a printer (oops, leaked ink all over the printer ram.)

  17. Talk to Schick. by Matey-O · · Score: 5, Insightful

    This is the same as: Sell the Razor at a loss, make the profit on the blades.

    I don't understand why something that's okay at the $3.00 range (blades) isn't okay at the $50 range. I mean really, do you think these guys are making a profit on a $50 printer when the _packaging_ for that printer's gotta cost $12?

    Buy a laser printer. The toner doesn't dry out or age. Print 99% of your slashdot articles on it. Buy a cheapie inkjet for the occasional color print you need. Not only is the laser printer faster and easier to read, You'll go 2 or 3 years before needing a new toner cart. (I've got an NEC superscript 870. Bought it in 1997. The first toner cartridge lasted four years and printed 2200 pages with one misfeed. It's on it's second toner cartridge)

    Besides, by the time you need ink on your color printer, the NEW color printer will be higher quality. (or USB, or whatever)

    I'm actually considering buying a dedicated photo printer as that's all I really use color for now anyway!

    --
    "Draco dormiens nunquam titillandus."
    1. Re:Talk to Schick. by BeBoxer · · Score: 2

      Buy a cheapie inkjet for the occasional color print you need.

      My experience is that if you let these things sit without making a print for a month or two, the cartridge is screwed up from dried out ink. At least that's the case with my Epson. Lately, it's completely flaked out and won't print at all. When I replace it, I'm going for a laser printer. At least it won't make me buy a new toner cartridge every three months whether I need it or not. Inkjet must me a good deal for somebody, but it's useless for me.

    2. Re:Talk to Schick. by 4/3PI*R^3 · · Score: 1

      Hmmm, but you don't have to buy Schick blades that cost 1/4 to 1/2 of the price of the razor.

      I wouldn't mind ink cartridges costing so much if the printer manufactures simply gave the printers away. If this is the model the printer manufactures want to follow then they should create disposable printers with sealed ink wells. When you run out of ink you buy a new printer. Or buying cartridges from a third party supplier.

      However, after I buy a product (printer, razor, car, widget, etc.) I can do with it what I want. However the printer manufacturers are implementing systems that prevent me from refilling my own ink cartridges to use in my own printer.

      How about Ford creating a new car that only used Ford gasoline? If you were low on gas and went to QuikTrip to fill-up the "invalid gas type" light would come on and your car would refuse to start.

    3. Re:Talk to Schick. by Waffle+Iron · · Score: 2
      My experience is that if you let these things sit without making a print for a month or two, the cartridge is screwed up from dried out ink.

      On my Epson printer, if I let it sit for two weeks, half of the nozzles get clogged on the test pattern. To fix it, I have to run multiple passes of the head cleaning procdure, using up even more "precious" ink. (Not to mention the ink and paper wasted on a ruined photo to find out that the heads are clogged in the first place.)

      Surely, this must be a further conspiracy on their part; it sets a lower limit on ink usage that you're guaranteed to exceed.

      I've wondered how just how much ink is in those cartridges, and how it compares in price per milliliter of expensive fluids such as a $1000 bottle of rare cognac.

    4. Re:Talk to Schick. by Steve+Franklin · · Score: 1

      Have you ever seen some of the tools you need to fix Fords? And of course only Ford sells them. "Remove the #37 Dipso Converter Toggle using the special tool, Ford part #77513549/11, Dipso Converter Torque Demodulater for 1997 Ford Stromboli Engine without Overdrive with Ratchet Attachment. Holding back the Converter Shroud with the Converter Shroud Deconverter Holder, part #767676059.112/2, gently slide the Z-Bolt Extractor, #2343768y7j12/0, past the engine mount...." Bad analogy! ;o)

      --
      Hic iacet Arthurus, rex quondam rexque futurus.
    5. Re:Talk to Schick. by Dalroth · · Score: 2

      I can go to Walgreens and buy razor blades that fit on my Gillete Mach 3 razor for a cheaper price. I do not recal Gillete ever attacking Walgreens or adding "smart chips" into their razors to prevent Walgreens from selling their own razor blades. However, if Gillete did decide to take such actions, I would quickly move on to a new brand of razors as their Razor blades are already overpriced as it is (and contrary to what all their commercials say don't perform significantly better on MY facial hair).

      Bryan

    6. Re:Talk to Schick. by jweb · · Score: 1

      The problem is simply this: If some third party manufactures a razor blade that attaches to the Schick razor, that blade can be used by the razor.

      If some third party manufactures an ink cartridge that fits in the Cannon/HP/Epson printer, it will either produce poor-quality printing, not work, or cause the printer to break.

      Besides, a $50 - $100 printer is a much bigger investment then a $3 razor.

      --

      Think For Yourself. Question Authority.
    7. Re:Talk to Schick. by sjonke · · Score: 1

      They sent me a free "mach 3" razor in the mail. I wouldn't mind it if Epson sent me a free printer in the mail. Unlike the razor, though, I wouldn't use it - I'd sell it on ebay as ***NEW***. That would help pay for the blades.

      --
      --- What?
    8. Re:Talk to Schick. by wift · · Score: 1

      Buy a laser printer. The toner doesn't dry out or age. Yep it can. Humidity is a toner killer and can get into the toner and causes it to lump together. Eventually makes it into little balls of toner that screw up the drum unit. Count your self the exception to the rule. My credentials: I worked for a printer/fax company for 10 years, 5 of them tech support.

      --
      ....... Thus ends my attempt at wit or whatever
    9. Re:Talk to Schick. by Fat+Casper · · Score: 2
      When I bought my Epson those many years ago, the manual said to press pause before turning it off to prevent the ink from drying out. I guess the market was a tad less cutthroat back then. It's worked for me for years- I have a laser, but keep the inkjet for color. I don't remember the last time I bought an ink cart, and it still works. I guess pausing it seals the nozzle somehow, while turning it off doesn't (?).

      --
      I spent a year in Iraq looking for WMD and all I found was this lousy sig.
    10. Re:Talk to Schick. by Chanc_Gorkon · · Score: 2

      You print Slashdot articles? OOOOOK!

      --

      Gorkman

    11. Re:Talk to Schick. by compwizrd · · Score: 2

      What i like about the Mach3 is how CHEAP it is to use. Yes, cheap. A blade is still reasonably sharp after 3 months of use.

      Regular disposables, a few days to a week

      At least in my case

    12. Re:Talk to Schick. by Suppafly · · Score: 2

      This is the same as: Sell the Razor at a loss, make the profit on the blades.

      I don't understand why something that's okay at the $3.00 range (blades) isn't okay at the $50 range. I mean really, do you think these guys are making a profit on a $50 printer when the _packaging_ for that printer's gotta cost $12?


      Except when you sell razors at a loss and some other company makes compatible blades, you are only out $1 here and there, but if you make a printer and someone undersells you on imitation carts, you are out $20 or more at a time.. good way for a company to go out of business.

    13. Re:Talk to Schick. by sharkey · · Score: 2

      Buy a laser printer.

      Little difference. For example, HPQ's LaserJet 4100 series uses a chip that makes the cartridge "non-refillable". It's not to the point of disabling the printer yet, but a refilled cartridge always shows as "toner low", according to the refiller we use.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  18. Re:HOWTO: Defending Yourself From Linux Zealots by Anonymous Coward · · Score: 0
    Would you mind if I inserted two thumbs and a forefinger up your anus?

    I really would like to do that to you for calling us linux users incompetent when it comes to networking. EVERY LINUX USERS IS A NETWORK GOD!

  19. Isn't it usually true for people who print a lot? by antdude · · Score: 2

    How about for people who don't print a lot? I rarely use the printer these days.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  20. I don't see a problem by tuxit2 · · Score: 1
    You know ahead of time what a manufacturer charges for their cartridges and how much the whole "system" is going to be per page. I don't see much of a problem.

    OTOH, I think companies who refill or remanufacture cartridges should be free to do so as well, using whatever technological means they can. In particular, I think the patent office should not grant either functional or design patents on print heads unless the print heads really innovate significantly technologically.

  21. Xerox Tektronix 860 by jellomizer · · Score: 3, Informative

    At work we have a Tektronix 860 that uses Wax Sticks Compared to Ink Cartreges or Toner Although the printer is expensive (For the avereage user competitive for buisness use) it comes with free black ink for the life of the printer. (The Color Wax sticks are more expensive) But what you do is just print in black and white and you can save a bundle on expenses. Of course Xerox wants you to print in color more often (and wont tell you that you can setup your print server to print in B and W). But at least the Printer is worth more then the ink.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Xerox Tektronix 860 by Craig+Maloney · · Score: 2

      Those Textronix printers aren't even worth the power to blow their little printheads to bits, let alone for buying ink for. Anyone who hears the words "Phaser III" knows exactly from whence I speak.

    2. Re:Xerox Tektronix 860 by Waffle+Iron · · Score: 1
      it comes with free black ink for the life of the printer. (The Color Wax sticks are more expensive)

      Maybe you've identified use for those stupid decorative candles that accumulate at the back of everybody's linen closet: Free color printing.

    3. Re:Xerox Tektronix 860 by cotcomsol · · Score: 1

      What? We have had a Phaser 840 solid ink printer for probably 3 years now, and have never _once_ had a problem with it. It has had almost no maintenance, and needed no consumables other than new wax sticks and one inexpensive maintenance kit. We even use off-brand wax in it from rainbowsticks.com (I think). I love that printer, much less fuss than a color laser, much more reliable, and much cheaper.

      --
      -- "Big Brother is Watching..."
    4. Re:Xerox Tektronix 860 by Anonymous Coward · · Score: 0

      Um the parent message said "Xerox Tektronix 860" Probably meaning the Xerox Tektronix Phaser 860. Which is a lot better then the Phaser III. Its hard to beleave but most companies usually make there next product better then their previous one. Not every large company is like Microsoft who makes their software suck every version. To say that Xerox Tektronix Phaser 860 Suck because the Phaser III did, is a really stupid argument. It is one thing to be causious from a Bad experence of a product from a company but it is another to midlessly Bash against it without giving it a fair shot.

      I reward you no points for that answer and may God have mercy on your sole.

    5. Re:Xerox Tektronix 860 by Anonymous Coward · · Score: 0

      Yea we sell and service these printers at work. They are actually nice printers good quality. And compared to HP they are a lot cheaper in parts. The maintance kit dose get a bit expensive but they are a lot less waist then the others and cheaper in the long run then the cheapo Inkjets.

    6. Re:Xerox Tektronix 860 by fldvm · · Score: 1

      We have this printer at work too. It is the best printer I have ever used. And Xerox gave it to us for free.

    7. Re:Xerox Tektronix 860 by Pig+Hogger · · Score: 2
      Those Textronix printers aren't even worth the power to blow their little printheads to bits, let alone for buying ink for. Anyone who hears the words "Phaser III" knows exactly from whence I speak.
      Now I know why a friend of mine insisted to give me TWO of those!!!
  22. They suck by Anonymous Coward · · Score: 0, Redundant

    I don't know about you, but 1/3rd of the refilled laser jet ink carts. we get half to send back as bad.

    If I were in HP's shoes I would void the warranty on anyone who used refilled cartridges.

    1. Re:They suck by Anonymous Coward · · Score: 0

      Laserjet ink cartridges? I imagine it would be bad to put ink in a laserjet printer.

    2. Re:They suck by Anonymous Coward · · Score: 0

      I would agree if it wasn't for the fact that HP SELLS refilled cartridges as NEW.

      I bought a new 5L 3906 cartridge and it has a line on the drum where no toner will print. This is new? It obviously remanufactured, but it's sold as new.

      HP SUCKS.

  23. It's a lot different by PeeOnYou2 · · Score: 3, Insightful

    The printing industry doesn't even compare to Sony's PS2 market. Had they sold their PS2 for $80 and charged you $150 per game, and made you renew your license on the game every month or so, then it would be similar.

    I've put up with my lexmark and its $40-$50 cartridges simply because it's no better for any other company. You would think a company would come along and sell their printer for a higher price, and drop the ink price... that would drive everyone out of business no? I know I sure as hell would buy it, along with pretty much everyone I know...

    1. Re:It's a lot different by mobets · · Score: 1

      No it wouldn't because costomers are stupid, cheap, bastards that don't want to know the "technical" reasons why the more expincive printer will save them money. BTW, I work retail, and have experienced this first hand. On a side note, if you think ink is bad, take a look at fax machines... The cheap ones cost ~$0.09 a page even if it doesn't have anything on it.

      --

      It was me, I did it, I moved your cheese
    2. Re:It's a lot different by Pulzar · · Score: 2

      As soon as one company does it, all the other would have to follow suit. The net result would be that every company would make less money, and nobody would increase their market share. And, that's probably nobody does it in the first place.

      Also, I'm not so sure I'd buy a $300 printer instead of a $50, knowing that the ink is much cheaper. It takes a while for the expensive printer to pay off if you're just a casual printer user.

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
    3. Re:It's a lot different by rixkix · · Score: 1

      It's called a laser printer. If you print that much, it's worth it.

  24. Inkjet Rip-Off by ackthpt · · Score: 1
    Well, I got what I paid for -- a printer which does nice color copies, for only $150, problem is as the post says, the carts cost ~$50 for a new set, which is about once a year, and I hardly do any printing. I can't imagine the expense for someone who prints every day (or every week even.)

    I've expected that HP's "highly profitable printer business" (as a news article last week stated) had less to do with selling printers than to do with selling supplies.

    Buyer beware. It's not so black and white when the sales people push a miraculous printer in front of you for what seems a bargain price. (Still, it's way better than I got out of my old ALQ 224e 8 years ago)

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Inkjet Rip-Off by gfxguy · · Score: 1

      I think it was Tom's hardware that had a good comparison of printers, including quality and cost per page comparisons.

      --
      Stupid sexy Flanders.
  25. Interesting quote... by gfxguy · · Score: 2, Funny
    Printer companies say neither effort is aimed at thwarting re-manufacturers.

    "We're really giving customers a benefit they didn't have before," said Epson marketing manager Rajeev Mishra, whose company has installed smart chips on many replacement cartridges. Mishra says it's done so customers can track ink use and other printing statistics.

    Finally all those emails I sent to Epson about being able to track my ink usage and other printing statistics have come to fruition! Because isn't that what we all want? I'd pay twice as much for this feature.

    --
    Stupid sexy Flanders.
  26. Epson Stylus Color 777 by twistedcubic · · Score: 1

    Buying this printer was the worst decision for me ever. It drinks ink like it's koolaid; the color and black cartridges cost $25 and $30, respectively; the printer came with neither a usb cable nor a parallel cable; the ink cartridges have a microchip on them which doesn't allow you to refill them after the printer "thinks" they are empty; etc... All of this for $99, and I was naive enough to think I was getting a good deal. In fact, I bought my mother one also! Anyway, I recently got a Samsung ML-1210 laser printer for $200 (minus $50 gift certificate). Won't be looking back.

    1. Re:Epson Stylus Color 777 by tb3 · · Score: 2

      Those Epsons are complete lemons. My Dad bought one, and the paper feed stopped working. He swapped it under warranty, but then the paper feed broke on the new one. Thise time it was out of warranty, so I took it apart. A tiny spring had come off the hook on the feed cam. Five minutes later, and it was as good as new. Those things are built like a cheap Tawianese toy.

      --

      www.lucernesys.comHorizon: Calendar-based personal finance

    2. Re:Epson Stylus Color 777 by geekoid · · Score: 2

      "Those things are built like a cheap Tawianese toy."

      thats because they are...

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:Epson Stylus Color 777 by Anonymous Coward · · Score: 0

      Those things are built like a cheap Tawianese toy.

      Ever hear the phrase "you get what you pay for"?

      Hmm, your dad bought a cheap-ass printer ($99), and you complain because it's a cheap-ass printer..

    4. Re:Epson Stylus Color 777 by Anonymous Coward · · Score: 0
      Then pay more for a better printer. I bought a 820cse HP inkjet back in 97 for about 300 and it has never had a problem. In fact, the cartridge usually lasts longer than what it says in the manual.

      People need to stop bitching and fork over the money if they want quality. My HP820cse has never had paper feed problems like the epson's I've used and owned.

  27. Re:Not only legislation but technological solution by chef_raekwon · · Score: 1

    or you can do an EEPRoM clear, which, in fact, does the same thing.....(usually by hold down a series of buttons for 5 seconds, then pressing another just after). but you didnt hear it from me.....

    --
    We're like rats, in some experiment! -- George Costanza
  28. blade analogy by Matey-O · · Score: 2

    Since I've noticed I'm not the only guy with the razor and blade analogy, I thought I'd carry it further:

    How many people can picture a CowBoyNeal type cursing a blue streak, with band-aids on his fingers trying to re-load a shick Slim Twin razor with a refill kit?

    I wonder how much it really costs per page, adjusted for pr0n?

    --
    "Draco dormiens nunquam titillandus."
    1. Re:blade analogy by ctembreull · · Score: 1

      You print your pr0n?

      Whatta concept...

      --

      Chris Tembreull
      "My karma just ran over your dogma."
    2. Re:blade analogy by Anonymous Coward · · Score: 0

      You print your pr0n?

      Best way to test your color printer.

  29. Sidenote: cheap color printing by timothy · · Score: 1

    My father recently bought a QMS/Minolta MagiColor color laster printer (phew!) -- they're available at all the big computer retailers like Fry's, CompUSA, Best Buy etc for about $1000, less online. (I think I saw $800 from a pricewatch lowballer, but I bet they have an interesting figure for shipping;)).

    One thing I was worried about (and which I don't think the box really says) was whether it came with all of the toner packs necessary to print in color; answer is Yes, it does.

    My dad recruited me to help him set it up on a recent visit (literally -- it is *heavy* even for two people, but does have some nice hide-away handles for lifting). It's performed moderately for him on a Windows 98 system; the print quality is really impressive to my tin eyes (not dye sub, but more bang for buck), but the software is apparently flakey.

    I can't find any information indicating that this printer works with Linux, or I would probably start scraping together thousands of nickels ...

    But *if* you're on a Windows system (may also work with Macs, I dunno), this is something to think about before shelling out for a color inkjet. Don't buy it if you want to lead a single, mobile lifestyle, though.

    Hmm ... I suppose what would be best would be a heavy color laser printer bundled *with* a girlfriend ...

    timothy

    --
    jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
    1. Re:Sidenote: cheap color printing by Anonymous Coward · · Score: 0

      The only downside to that color laser printer is Postscript printing. There are no windows drivers for printing post script. But hey if you only use PCL then it's a great deal for a color laser.

  30. Humor - Coming soon, "Inkwrap agreements" by Seth+Finkelstein · · Score: 5, Funny
    I can see it now:

    "This printer is licensed to you, not sold. By printing anything with this printer, you indicate your agreement to use only genuine HI-PRIKED replacement ink cartridges. Any other use invalidates your license. You may terminate this agreement by destroying the printer."

    This will be called a breakthrough in ineffectual property.

    Sig: What Happened To The Censorware Project (censorware.org)

    1. Re:Humor - Coming soon, "Inkwrap agreements" by ocelotbob · · Score: 3, Interesting

      Lexmark has a license very similar to what you describe. It's called the Prebate program. Essentially, when you buy the cartridge, you agree to either send the cartridge back to Lexmark, or throw it away. There have been all kinds of angry letters from lexmark sent to people who remanufacture these cartridges.

      --

      Marxism is the opiate of dumbasses

    2. Re:Humor - Coming soon, "Inkwrap agreements" by HighTeckRedNeck · · Score: 2, Interesting

      Actually I own a victrolla that has a little paper on the back that says that I do not own the victrolla until such time as the patents run out. Until that time I am only leasing it (for a one time payment) and can not reverse engineer, modify, have repaired or play records not by the Edison Talking Voice Corporation. She is a beautiful piece with red cherry finish and a sterling silver horn but I consider that little paper to be the main prize. (the patents ran out in 1917.)

    3. Re:Humor - Coming soon, "Inkwrap agreements" by Dimensio · · Score: 2

      What's funny is that in the CNN article mentioned in this Slashdot story, Lexmark's argument for that license is so that the cartridges are recycled rather than thrown out to end up in landfills.

      I wonder if they really don't realise how their statements directly contradict reality.

    4. Re:Humor - Coming soon, "Inkwrap agreements" by Anonymous Coward · · Score: 0

      Move your goddamn fucking sig to the goddamn fucking sig block. I filter that shit for a reason, asswipe.

    5. Re:Humor - Coming soon, "Inkwrap agreements" by Suppafly · · Score: 2

      Yeh, but they have no way to enforce that other than the fact that some people might feel bad about breaking the agreement.

  31. The solution is not new laws. by dada21 · · Score: 4, Insightful

    The solution is all you people who want laws, throw your money into a corporation, and COMPETE.

    If you can do it for cheaper, THEN DO IT.

    I, myself, can not. I looked at the cost of getting it all to work. There is no way to do it. Since they know you won't pay $600 for a printer, and $5 for cartridges, they do it the way they have to do it to make a profit, albeit a small one.

    Epson, HP, Canon, they're not in bed together. This is no boat race. They found out that the average American barely uses their printer, but enough that spending $100-$150 a year on cartridges is not a bad deal, rather than paying $500 for a new printer and $25 a year on cartridges.

    There are numerous other ways to print in color. I bought an HP Color LaserJet 4500. I print everything. The damn thing is a personal printer for me, and it runs ALL the time. The cost over the past year? Maybe $200, including tons of toner (thousands of pages printed). I love it. I will NEVER go back to Ink Jet.

    Go, compete. The market is open. Once the government regulates, you think it'll help us, or help HP and Epson?

    Think hard. I know you can...

    1. Re:The solution is not new laws. by Anonymous Coward · · Score: 0
      I bought an HP Color LaserJet 4500

      Now that really is a lovely printer. The quality is just amazing.

      I am afraid that after HP/Compaq merger, it will be the last great color laser ever produced.

    2. Re:The solution is not new laws. by wishus · · Score: 2

      Man I wish I had some mod points. Great post.

      For every problem, government is a solution. It is very rarely, however, the best solution.

    3. Re:The solution is not new laws. by Jugomugo · · Score: 1

      The 4500 is a great printer. Takes quite the large desk or table to house it though. Where I work I have an HP4500 and an OKI C7200. The C7200 is an awesome printer. Worth checking out.

      --
      "In a cat's eye, all things belong to cats."
    4. Re:The solution is not new laws. by layingMantis · · Score: 3, Interesting
      The solution is all you people who want laws, throw your money into a corporation, and COMPETE.
      If you can do it for cheaper, THEN DO IT.

      We aren't all looking to start a fucking printing company, moron. We just don't want to get ripped off by artificially inflated prices on half-empty printer carts from companies like HP who use chips that server no useful purpose other than to force us to buy more of their crap. You ever heard of fair use?


      They found out that the average American barely uses their printer, but enough that spending $100-$150 a year on cartridges is not a bad deal

      Bullshit. If I hardly even use my printer (say like a coupla times a month), then that most certainly IS a bad deal.


      Think hard. I know you can...I hope that is your .sig and not the end of this post. Take your own advice, you arrogant little karma whore, before you post your cliched, libertarian "gov't is bad but big corporations are good" bullshit.

    5. Re:The solution is not new laws. by Ioldanach · · Score: 2
      I bought an HP Color LaserJet 4500. I print everything

      If I had $1,800 to spend on a HP Color LaserJet 4500, I'd be happy to. Hell, if I could spend $900 on the cheapest laser printer I'd be happy to. But laser printers simply aren't cost effective for the average consumer. An average consumer probably won't replace a cartridge more than 3x per year. While your laser printer probably will last 10 years of usable service life, $1800+toner costs probably will still exceed the $2000 or so it would cost the average user to buy a brand new printer 3x per year, and its a very expensive up front cost.

    6. Re:The solution is not new laws. by Anonymous Coward · · Score: 0

      My my, isn't someone testy and incoherent today...

    7. Re:The solution is not new laws. by NineNine · · Score: 2

      Who the FUCK is forcing you to buy a HP printer? Jesus christ, you'd think that someone had a gun to your head. Buy something else, dumbass. By buying HP you're part of the problem.
      I have an Okidata OL 400e LED printer. What do you have?

    8. Re:The solution is not new laws. by NineNine · · Score: 2

      $1800? You haven't done any shopping. How's $325 for a laser printer?

    9. Re:The solution is not new laws. by Synn · · Score: 2

      325? How about 200 bucks for a HP Laserjet off of Ebay.

      I got an old HP Laserjet II that runs like a champ. A lot of those laserjets were designed for high use in corp environments. Even used ones have a lot of life in them.

    10. Re:The solution is not new laws. by technizmo · · Score: 1

      The solution is all you people who want laws, throw your money into a corporation, and COMPETE.

      Um, isn't that what the ink cart resellers are trying to do? That is, until the printer manufacturers unfairly subsume the ink cart market by eliminating the possibility of competition. (by including "killer" chips, etc.)

      When corporations are able to dictate the terms of a market, it ceases to be free, and can therefore not correct itself.

      Laws that prevent these controlling actions serve, ironically, to protect the libertarian ideal of a "free market," where consumers remain free to determine market leaders based upon quality and price. (As opposed to having the market artificially regulated on price by different government laws, or artificially eliminated altogether by corporations.)

    11. Re:The solution is not new laws. by Ioldanach · · Score: 2
      $1800? You haven't done any shopping. How's $325 [buy.com] for a laser printer?

      And that's supposed to compare to the $1800 color laser printer the poster I was responding to was using?

    12. Re:The solution is not new laws. by Suppafly · · Score: 2

      Wow, thats almost as good as what I got my 2 laser printers for.. got one for $20, but unfortunately it had a sratch on the toner causing striped printouts, and I got another that works great for free.

    13. Re:The solution is not new laws. by Some+Dumbass... · · Score: 2

      The solution is all you people who want laws, throw your money into a corporation, and COMPETE.

      If you can do it for cheaper, THEN DO IT.


      Isn't that what print cartridge refillers are doing? Finding a way to sell print cartridges cheaper through recycling?

      So they do that, then the printer companies start adding technology to their cartridges which does nothing much (how will a smart chip stop a person from throwing an empty cartridge in the trash, exactly?) except kill off the cartridge refiller market.

      The solution to this is... more competition!

      Huh?

      I, myself, can not. I looked at the cost of getting it all to work. There is no way to do it. Since they know you won't pay $600 for a printer, and $5 for cartridges, they do it the way they have to do it to make a profit, albeit a small one.

      If the printer makers can't make a profit off the printers without having the cartridge market locked in, shouldn't they either raise prices or go out of business? Isn't that what competition is? The market changes, and you either adapt or die?

      There are numerous other ways to print in color. I bought an HP Color LaserJet 4500. I print everything. The damn thing is a personal printer for me, and it runs ALL the time. The cost over the past year? Maybe $200, including tons of toner (thousands of pages printed). I love it. I will NEVER go back to Ink Jet.

      As a side note, there's a market for recycled laserjet cartridges as well. I wonder how long that'll last...

    14. Re:The solution is not new laws. by Anonymous Coward · · Score: 0

      (S)he was refering to a COLOR printer, Einstein.

  32. Support HP in its hour of need by Anonymous Coward · · Score: 1, Funny

    If we don't buy genuine HP disposable printer cartridge, Carly won't get her $50M bonus ...

  33. Printers are cheaper than cartridges by Parsa · · Score: 1

    I found this article: http://news.tucows.com/cyberdummy/42345.html at Tucows.com.

    I wish companies would price printers at a reasonable rate, and charge as low a price as possible on replacement ink cartidges as a way of guaranteeing that customers keep using the product instead of switching to another brand.

    I wish that was the thinking of the companies but their money comes from cartridges not printers. I use a Canon and find it very convenient how Canon breaks up the ink refills by color.

    When some family members needed ink refills for their HP I just had them go to Wal-Mart and get a 600 series HP for $40.00 instead of getting a black cartridge for $40, then color for $40. So much cheaper just to keep buying printers rather than cartridges.

    Printers would start taking up a lot of space around the house, although you could always sell the printer on Ebay to finance the next one.

    --
    Abiit, excessit, evasit, erupit.
    1. Re:Printers are cheaper than cartridges by Asprin · · Score: 1

      I've seen a few people posting solutions along the lines of "buy new printer instead of replacement cartridges". While the argument is compelling, is anyone considering that most retail-box low-end bargain printers (ink and laser) ship with "starter" cartridges that are only 1/3 to 1/2 full? This does throw the numbers off because you're only starting with half the ink you'd have from brand-spanking-new cartridges.

      BTW, I've concluded that inkjets are stupid and evil. They're slow, expensive, problematic and they don't like Citrix. However, before I got my current 10 year old second-hand HPLJ4 (r0ck!) I used to use ink refill kits with my old Lexmark 3200. In my experience, the refills work fine. You do have to replace the carts with new every 3-4 refills or they gum up a bit, but that's still better than every 1 refills. (It also helps if you refill early, while the cart still has ink in it so the important bits in the bottom never dry out.)

      At my office, we use a laser refiller service for toner carts. They pick up used carts, refill them and sell them back to us full. (kinda like the deposit system they used to have for glass soda bottles.) The refilled carts *DO* have a higher failure rate than new carts -- I'm some of them come to us on their 6th or 8th refill! -- but as long as you plan for it by ensuring the refiller warranty replaces anything that fails abnormally and you keep an extra cart or two around just in case, they've been fine, too.

      So, um, screw the printer industry, I guess?

      --
      "Lawyers are for sucks."
      - Doug McKenzie
  34. Consulting opportunity for Microsoft by Anti-Microsoft+Troll · · Score: 1

    Who knows "anti-competitive behavior" better than Billzilla?

    Take on a little consulting contract here or there, and pretty soon, he'll have $41 billion in the bank. And once his client has driven all the others out of business, Bill can buy it up.

  35. That explains it... by andy@petdance.com · · Score: 3, Funny

    That explains why so many helpful merchants are able to help me "SAVE UP TO 80% ON INKJET REFILLS! ALL MAKES AND MODELS!"

  36. really annoying by rmjmike · · Score: 1

    The really annoying part is that the average home user (which is most of the market for the cheap printers) only realizes this when their ink runs out. All of a sudden their in the middle of a printout and they have to spend a nice chunk of change on new ink. Its a lot like being held hostage. May not be illegal, but its not real good for customer loyalty. Wonder if they figure that into their financial statements under Brand Name value?

    Of course these home users could just get a new printer, but these are (for the most part) the folks who "just want it to work" and have no idea how to install a printer. Nor do they want to know. The difference between a cartrage and a new printer also includes having to deal with a salesperson and having someone install the printer.
    May not be good karma, but it is good business and good market analysis.

  37. Refilling printer cartridges is not good! by fabiolrs · · Score: 0

    Ok people. Its more than known that refilling those expensive cartdridges are no good for our beloved printers. They are not made on the same materials so they MAY end up damaging the printhead.

    Those cartrigdes that monitor ink quantity are a smart move. Id do the same if I was Epson (for example)... because many people end up damaging their printers, calling Epson and getting new ones. Epson and many other companies loses lots and lots of money with that. And there is no way epson can prove the user is wrong (what if he trown the cartridge away)... unfortunately those measures comes only to prevent abuse from some people...

    --
    Fabio - Sumare/Sao Paulo/Brazil/South America/Earth/Solar System/Milky Way/Universe
    http://www.morroida.com.br
    1. Re:Refilling printer cartridges is not good! by srmalloy · · Score: 1
      Its more than known that refilling those expensive cartdridges are no good for our beloved printers. They are not made on the same materials so they MAY end up damaging the printhead.

      Actually, the good companies that sell refill kits for specific printers (as opposed to the 'universal ink-jet refill kit' -- that's about as rational as 'universal oil-change kit') buy their inks from the same companies that manufacture them for the OEMs, so you are buying ink that's 'made on the same materials'. You can tell the good companies, because their refill kits will have guarantees that their inks will print as good as the OEM inks.


      'Made on the same materials'? That's a joke. Go look at this page and look at the color variation in Epson OEM cartridges for the same printer; the ink colors, particularly for the yellow ink, are visibly different from OEM cartridge to OEM cartridge.

  38. Re:HOWTO: Defending Yourself From Linux Zealots by Anonymous Coward · · Score: 0

    You showed him how you "configure" your M$ Windoze using a silly dialog box and a networking wizard? Unlike a windows user, you cannot be a Linux user without understanding what networking is about.

  39. Good printer? by EdMcMan · · Score: 1

    I own two epson printers.. and I'm looking for a new one at the moment. The main criteria I'm looking for is that its ink will NOT dry up even after long periods of no usage (3 months about). Instead of going with these companies who try to trick the consumers into buying $50 cartridges, I would like to go with a company that isn't screwing over it's customers (well... trying to). Any suggestions?

    1. Re:Good printer? by Anonymous Coward · · Score: 0

      Get a cheap laser printer. Toner doesn't dry out, and one can be had for as cheap as $200 for a black and white one.

  40. Nonsense Argument by freeweed · · Score: 4, Interesting

    "Ink costs half what the printer does"

    Guess what folks? So do an awful lot of things you buy. I can go out and pick up a $30 discman, and the CDs are still $15+. The discman (or printer) is just a delivery mechanism, it's what you put in it that actually matters at the end.

    What I found lacking in the article (and all posts so far) is a biggie for me: most printer manufacturers will void your warranty if you use recycled cartridges, and with good reason. Last time I had to maintain several laser printers, every time some dingbat (read: the boss) went and ordered a recycled toner cartridge, the printer(s) died within a few weeks of using it. Recycled toner and ink cartridges tend to be a LOT lower quality than new ones, they leak all over the place, etc. I'm not even going to start with those needle-injection packages you can buy for the home.

    Although I don't think printer manufacturers should be able to PREVENT someone else selling ink, they sure as hell shouldn't have to pay (because of damage) for someone else's incompetence. Oh, and for those that bring up the old "Honda doesn't force you to buy their gasoline" argument... go pick up a new car and install a 3rd party stereo system sometime, and see just what your warranty covers now.

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
    1. Re:Nonsense Argument by sphealey · · Score: 2
      What I found lacking in the article (and all posts so far) is a biggie for me: most printer manufacturers will void your warranty if you use recycled cartridges, and with good reason.
      So they say. However, in the US I believe the federal law passed in the 1940's (?) to prevent Henry Ford from pulling the exact same trick would apply, and (if you had the time and $ to pursue the issue in court) this disclaimer would be void.

      sPh

    2. Re:Nonsense Argument by srmalloy · · Score: 1
      [blockquote]"Ink costs half what the printer does"

      Guess what folks? So do an awful lot of things you buy. I can go out and pick up a $30 discman, and the CDs are still $15+. The discman (or printer) is just a delivery mechanism, it's what you put in it that actually matters at the end.

      So you listen to this $15 CD once and then throw it away, buying the same CD again if you want to listen to it again?


    3. Re:Nonsense Argument by srmalloy · · Score: 1
      What I found lacking in the article (and all posts so far) is a biggie for me: most printer manufacturers will void your warranty if you use recycled cartridges, and with good reason.
      So they say. However, in the US I believe the federal law passed in the 1940's (?) to prevent Henry Ford from pulling the exact same trick would apply, and (if you had the time and $ to pursue the issue in court) this disclaimer would be void.

      Under the Magnuson-Moss Warranty Act and general principles of the Federal Trade Commission Act, a manufacturer may not require the use of any brand of ink (or any other article) unless the manufacturer provides the item free of charge under the terms of the warranty.

    4. Re:Nonsense Argument by afidel · · Score: 3, Insightful

      I don't know where you are getting your toner carts from but I maintain about 20 printers including 2 high volume color laster and 8 super high volume black printers. I use nothing but recycled carts for black and would use em for the color if anyone made em. Sure once in a while we get one that causes smearing or jams paper, but since we work with a reputable refill house we get a credit for that one get a replacement the next day. The only problem that I've had that was serious was a cracked cart that dropped about 30 grams of black toner into one of the laserjet 8150's. I took the unit apart and cleaned it but it still occasionally rains out some toner on the paper trays when they are refilled.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    5. Re:Nonsense Argument by karnal · · Score: 2

      This may be true, but I agree with the parent-parent-pa (oh whatever) post...

      We have a ton of HP printers at my place of employment. I remember talking with the service guy one lazy afternoon, and he was complaining about a printer not working. Seems that if you don't use the "HP" toner carts (some secretary ordered lexmark, which sell the same cartridge) for some reason you WILL have problems.

      Of course, that's what I've seen here. Your milage may vary. Under 18 not admitted without parent. May cause cancer.

      --
      Karnal
    6. Re:Nonsense Argument by nuggz · · Score: 3, Interesting

      Yes, that is true, as long as the product meets the specification. You can put any motor oil in your car and not void the warranty, as long as it meets the automakers specification.

      So we have epson spec ink cartridges, and if the refillers get their product certified the warranty holds, if not the warranty is void.

      Unfortuneately there is No SAE or equiv for printer ink.

    7. Re:Nonsense Argument by Anonymous Coward · · Score: 0

      Socrates was banished for his views. I expect no less from our 'modern' society.

      Make that: Socrates was executed for his views.

    8. Re:Nonsense Argument by Slump · · Score: 1
      So you listen to this $15 CD once and then throw it away, buying the same CD again if you want to listen to it again?


      No, I look at the things that I've printed out as much as I want, over and over.
    9. Re:Nonsense Argument by rtscts · · Score: 1

      A car mfr can only void the warranty if whatever damage you claim is directly caused by the dodgy device you installed. If the engine blows, they have to fix it. If the electrical system is fried, they have to show that the stereo was the cause.

    10. Re:Nonsense Argument by Anonymous Coward · · Score: 0

      > Make that: Socrates was executed for his views.

      Actually, Socrates chose to be executed. He could have easily escaped from where he was being held, but chose to uphold the law instead.

    11. Re:Nonsense Argument by poot_rootbeer · · Score: 1


      Umm... laser printers and inkjet printers are completely different.

      Just because it's acceptable to use refurbished toner carts doesn't mean that the same situation exists with ink cartridges.

    12. Re:Nonsense Argument by ncc74656 · · Score: 2
      What I found lacking in the article (and all posts so far) is a biggie for me: most printer manufacturers will void your warranty if you use recycled cartridges, and with good reason. Last time I had to maintain several laser printers, every time some dingbat (read: the boss) went and ordered a recycled toner cartridge, the printer(s) died within a few weeks of using it.

      I can back up that story. At a previous workplace, we had a Lexmark Optra S 2420n. New toner cartridges for it run about $170 or so and typically last for 7k-10k pages. Some moron ordered up a rebuilt cartridge for it even after being told that only new cartridges should be used in the printer. I don't know how much money was saved up front with the rebuilt cartridge, but I do remember that the printer conked out after maybe a few hundred pages. We had to order a printer rebuild kit (about $450) from Lexmark and install that to get it working right again. (The rebuild kit, IIRC, includes a fuser assembly, rubber rollers for the paper pickup, and other stuff. You can ordinarily put somewhere around 100k-150k pages (or maybe more...maybe it's closer to 200k) on this printer before you need one of these kits.)

      --
      20 January 2017: the End of an Error.
    13. Re:Nonsense Argument by Technician · · Score: 2

      Last time I had to maintain several laser printers, every time some dingbat (read: the boss) went and ordered a recycled toner cartridge, the printer(s) died within a few weeks of using it.

      Unfortunately if I destroy a printer after 4 refills and just throw the thing out, I have spent less money than just buying 4 sets of cartridges. It's this low risk/high benifit that has prompted me to take the plunge on refilling. Color ink at $56 per 38 mL or $14 per half pint. It doesn't take many refills to cover the cost of trashing a $200 printer.

      --
      The truth shall set you free!
    14. Re:Nonsense Argument by Reziac · · Score: 2

      Your argument about laser toner cartridges doesn't hold water. Yeah, I suppose if you buy 'em from Joe Spammer's Garage Refills, they're liable to be crap. But toner refills have been a regular manufacturing business for a LONG time, and the better outfits produce refill units that are indistinguishable from new units (except in price). You can buy these factory refills at any good office supply house.

      There's an HPLJ-2P down at the club that is, at a guess, somewhere around 15 years old (it was a long way from new when I first saw it, 11 years ago). To my knowledge it's never been in the shop despite fairly heavy use. It has ALWAYS used refilled toner carts, with zero problems. It still prints like new, too.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    15. Re:Nonsense Argument by Anonymous Coward · · Score: 0

      "...go pick up a new car and install a 3rd party stereo system sometime, and see just what your warranty covers now."

      Two words: Magnusson-Moss.

  41. Of course they're going to try to keep ink sales by srmalloy · · Score: 5, Interesting

    Look at the economics -- a printer is a one-time sale; you've collected the customer's money, and they've got their printer. Ink is a fungible; it gets used up, and you have to buy more. If a printer manufacturer can come up with a mechanism to ensure that the people who buy their printers have to buy their ink, they have a steady revenue stream.


    Look at the relative costs. Printer prices have been going down almost as fast as memory prices. With some of the low-end ink-jet printers, once you buy more than one or two OEM ink cartridges, you've spent more on cartridges than you did on the printer. And over the printer's lifetime, looking at the OEM costs for some of these ink-jet cartridges, you're going to spend on ink several times what you spent on the printer. Think about what the automobile market would be like if you had to buy your oil, gasoline, tires, and every other consumable or replacement component for your car from the company that made your car. That's what the printer manufacturers want.


    Several companies tried, back when the high-resolution ink-jet printers were first coming out, to achieve that kind of control over the other fungible supply for printers -- paper. They brought out special ink-jet paper 'specially designed for high-resolution printing' and ran ad campaigns suggesting that you would be producing sub-standard printouts if you used non-OEM paper. That lasted until the big paper manufacturers ramped up to produce the same products, and unlike ink cartridges, there was no way for the printer manufacturers to put in mechanisms to force consumers to use OEM paper.


    Printer manufacturers have also claimed that using non-OEM inks would damage their printers, and that using non-OEM inks would void the warranty. However, the manufacturers were required to stop this tactic; under the Magnuson-Moss Warranty Act and general principles of the Federal Trade Commission Act, a manufacturer may not require the use of any brand of ink (or any other article) unless the manufacturer provides the item free of charge under the terms of the warranty. This hasn't prevented salesdroids and tech-support people from claiming that, but they'll fold if you press them.


    It may be an ongoing back-and-forth struggle, but market forces are going to continue to pry fungible supplies sales away from printer manufacturers.

  42. who's bullying who? by Anonymous Coward · · Score: 0

    read the article...
    its the refillers that will be benefitting from legislation.
    the laws are aimed at *requiring* the use of recylced cartriges.

  43. First I was a criminal for skipping TV ad's..... by Dr_Marvin_Monroe · · Score: 1

    ....now I'm a criminal for trying to refill my "Hexmark" inkjet!

    Where's this stuff gonna stop, there's already enough on me to send me up the river and to "the chair"....

    What's capitalism coming to when you actually have to compete?

  44. HP depends on this by Lumpish+Scholar · · Score: 3, Insightful

    I remember reading someone who went over HP's books, and concluded the printer consumables business was basically propping up the rest of the company.

    --
    Stupid job ads, weird spam, occasional insight at
  45. We may see an FTC investigation soon by MtViewGuy · · Score: 2

    The situation in regards the high cost of replacement inkjet cartridges reminds me a lot of the famous case where the US government said that IBM could not force users of punch card readers to use ONLY punch cards manufactured by IBM. I think what will end up happening is that the Feds may end up forcing every printer manufacturer to sell off their inkjet cartridge/laser printer toner cartridge manufacturing operations to 3-4 third parties so you do have competition in terms of pricing for printer consumables.

    It's a good thing my printer is an Epson Stylus COLOR 860--the last of the Epson models to NOT use the ink cartridge with the computer chip. That way, I can get a replacment ink cartridge set (B&W and color) for US$14. :-)

  46. No investigation needed by Mdog · · Score: 2

    Remember the people who made knock-off Nintendo games? When Nintendo started trying to ship consoles that wouldn't play those games, the government came down on them.

    So, it's only a matter of time before somebody figures out how to make ps2 games (or ink cartridges). Or is that against the DMCA now? Is the smartchip on a printer cartridge an encryption device? Now here's a thought (for all you conspiracy lovers out there): Put a chip on every widget you sell, and make the widget communicate with the mother widget to function. Bam, you've got the DMCA in your ammo box.

  47. Ink Refills by Picass0 · · Score: 2

    My wife has an Epson Color 440 and she insists on refilling using Pellican refills. The printer works like crap. I suspect the ink refills suck ass.

    Does anybody recommend a better brand?

    I keep telling her to throw away the printer, but that's not right in her opinion.

    1. Re:Ink Refills by srmalloy · · Score: 1

      I have been buying third-party cartridges and refill kits from Alotofthings.com for years -- ever since shortly after I bought an original Epson Stylus Color (no number, no 'Pro', no 'Photo' -- the original). I have never had the ink jam up the printhead, and aside from clumsiness on my part have never had any problems doing refills.


      Even if you're not interested in buying third-party ink-jet cartridges or refill kits, I strongly recommend that you visit that site if you are interested in more information behind OEM ink cartridge design and the technology and procedures of refilling cartridges.

    2. Re:ink refills by srmalloy · · Score: 1

      Even with the new 'chipped' cartridges from Epson, you can do much better on prices. With a one-time purchase of a resetter that will clear the memory on the Epson cartridge chips, you can buy filled chipless ink tanks very cheaply. You remove the chip from the empty tank, reset it, and put it in the full tank. For her Epson 777, the replacement black tanks were $6 each, compared to $28 for an OEM tank at Fry's. If she were willing do do her own refills, she could cut her costs down even more.

  48. ink refills by rapid+prototype · · Score: 1

    i buy my refills from costco, save about $10 every trip and still get the "real brand".

    -rp

  49. Refills - they can be done! by BlindSpot · · Score: 3, Informative

    You can do refills pretty easily with some printers.

    I've been refilling my Canon BJC-4000 for over 3 years now. It's not a process for the faint of heart (or those that hate to get dirty!), but it can be done.

    I use the big BC-21 black ink tanks which have a plug in the top that you can get out fairly easily. Then I just inject the ink into the sponge inside with a syringe. A bit of cleanup, put the plug back in, and it's done. It takes less than 10 minutes.

    Not only that, the ink from the supplier I found is, IMO, much better than Canon's. It's darker and seems to print a bit clearer.

    I bought a big (500mL) bottle of ink for $99CDN and by the time I'm done with it I'll have got close to 50 refills out of it. A cartridge costs $40CDN. Do the math!

    Well, actually I can only get about 3-5 refills out of a cartridge before the print head gets too clogged, at which point I still have to buy a new cartridge. But that's a lot better than buying a new one every single time!

    I simply couldn't afford to own a printer without refills. It's something I intend to look into carefully when I buy my next printer. If a manufacturer goes out of the way to make refilling difficult, then I'll go out of my way to avoid buying their product.

    1. Re:Refills - they can be done! by Reziac · · Score: 2

      Clean the printheads every time you do a refill, and they'll last a lot longer than 3-5 trips. I always swished 'em thru denatured alcohol, and sometimes ran alcohol thru the cart itself. (more info in a post I left somewhere higher up)

      No way in hell could I have afforded to run all those reams of paper thru that inkjet without refills!! (I actually wore out the paper transfer mechanism twice -- once under warranty, and finally for good at age 6.)

      --
      ~REZ~ #43301. Who'd fake being me anyway?
  50. Another stupid practice by Ryu2 · · Score: 1, Redundant

    Combining all three or four colors (cyan, magenta, yellow, sometimes even black) in one physical cartridge unit, so that when one color runs out, you HAVE to replace the others, even though they may be perfectly full still!

    It's pretty much the norm, I've noticed in the inkjet world.

    --
    There's 10 types of people in this world, those who understand binary and those who don't.
    1. Re:Another stupid practice by Jucius+Maximus · · Score: 2, Interesting
      "Combining all three or four colors (cyan, magenta, yellow, sometimes even black) in one physical cartridge unit, so that when one color runs out, you HAVE to replace the others, even though they may be perfectly full still!"

      I knew I'd be telling this story sooner or later...

      Last summer I was the tech guy at a small place at a time when the annual report was just going into production. The boss decided that we could make the covers in-house and printed on nice 'hardboard' paper as opposed to pay certain outrageous artwork & printing costs. The the boss herself designed some (rather nice) artwork and got it all set up in the paint program.

      Next, we had to print 600 copies of it on a Canon BJC bubble jet printer.

      So over the next two weeks, we printed maybe 50-60 of these per day. This cover was more heavy on blue than the other colours. Fortunately, this canon printer allowed you to change the cartridges individually, so you wouldn't be wasting the other colours. We must've gone through about 5 blues and 3 of the other cartridges in those weeks.

      Hooray for Canon, allowing us to change the ink cartridges individually.

    2. Re:Another stupid practice by eaolson · · Score: 1
      Combining all three or four colors (cyan, magenta, yellow, sometimes even black) in one physical cartridge unit, so that when one color runs out, you HAVE to replace the others, even though they may be perfectly full still!
      For what it's worth, Consumer Reports, in one of their printer reviews a year or so ago, found that normal usage should use up the colors in three-color cartridges at approximately the same rate. Black being an exception, of course. YMMV.
    3. Re:Another stupid practice by stripes · · Score: 2
      Combining all three or four colors (cyan, magenta, yellow, sometimes even black) in one physical cartridge unit[...]It's pretty much the norm, I've noticed in the inkjet world

      For the last year+ Canon's mid to high end inkjets have had separate tanks for each color. The newest Epson (or maybe the most recent 2 or 3) also seem to be doing this. Of corse the Epson has the added twist of needing a different "black" for the matte paper...

  51. Printer manufacturers have a good deal going. by MetricT · · Score: 2, Informative

    Before I got a job as a Beowulf admin, I used to work at a company that refills and remanufactures printer cartridges. It is absolutely amazing the profit levels that HP, Canon, et. al. must make. We resell the cartridge for a fraction of the amount as the OEM's and make a handsome profit.



    Think about it: you're spending $40 for a tiny package of carbon black. The printing industry has been taking notes from De Beers on how to extort money from carbon.


  52. Apple Stylewriter by Deanasc · · Score: 3, Informative

    I tried the drill into the top and refill it yourself once. The image quality dropped to that of an Imagewriter. What's worse is even after buying a new cartridge the printer was never quite the same. I ended up buying another printer. I'll never buy refills or recycled again.

    --
    I've hit Karma 50 and gotten a Score:5, Troll... I win!
    1. Re:Apple Stylewriter by Reziac · · Score: 2

      The original Apple StyleWriter was identical to the Canon BJ200 (dunno what it is now); back then the cart labeled for Apple was the worst of the four that fit that printer (Canon BJ200, Canon BX Fax, Apple, and IBM labels, IIRC). That's your first problem.

      But the main reason print quality dropped is because you refilled the cart without cleaning the printhead. Swish it thru some denatured alcohol (be careful not to bump it) and it'll be good as new. (See my post somewhere above on longevity of carts given good care and good refill ink.)

      If you let it get sufficiently dirty, the print will actually develop a wobbly tendency to lean to the left, almost like backward italics.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
  53. Insane by CPIMatt · · Score: 2, Interesting

    I own a TI Microlaser Pro and it is insane the protections they have built into the the thing. In this particular printer there is an imaging cartridge as well as toner. You are supposed to replace the imaging piece every 10,000 prints, but those things still look good at 30,000 prints and up. But they have a little fuze in them that will get tripped when the print count gets that high. Plus there is an internal counter on the toner and the imager that if not reset properly will turn off the printer. Luckily the TI division was bought out by HP and they don't make that printer anymore and so they have released the secret reset codes for the TI. But it was a pain in the ass to get the thing reset the counters and allow me to continue printing.

    -Matt

    1. Re:Insane by Anonymous Coward · · Score: 0

      we have 5 Genicom ML400 (QMS 4060) laser printers:
      8 toner bottles 8 waste cups & 4 fuser cleaner (Part - LN40-AA) $ 589
      4060 drum kit 178500 prints per kit ( utter nonsense!)(single drum) $484
      4060 developer kit 228000 prints per kit (2 bottles) $ 224
      Plus fusers, which I could not find listed on Pricewatch.
      ...And you thought inkjet printers were bad!

      maX_

  54. Inkjet costs vs. laser by dmanny · · Score: 2, Informative
    I investigated these types of issues with Lexmark and Epson.

    I have an assortment of Epson printers. It appears that their evolution on this front has been:

    • No control, users can fill or use dead carts to their own dismay
    • Partial control. No chip on cart but tracking in printer and/or driver
    • Chip on cart. Only updated on major cycles (power up/power down, cart change, etc.) Users can fool by changing cart from full to refilled by other than designed means to leave full values in refilled cart.
    • Chip on cart updated frequently. I don't actually have one of these but it seems clear that they are trying to stiffle refilling

    As I say, I don't have one of the latest types and I never will buy one.

    Cannon has some printers that actually use a detector of ink prescence. I haven't tried it but in theory adding ink would suffice. If I were buying again, I would give them a try.

    Lexmark does (did not) publish yield numbers. When I corresponded with them, they still did not provide info but offered to do so on a per model basis.

    All of this digging was targeted at the dream of decent home photo printing. In the end I find that the online photo services are superior. Most of the prints that are done in color would be just fine in B/W anyway.

    The only thing that this attitude from the inkjet vendors has done is increase my appreciation for my LED printers and renew my commitment to keeping them operational.

    --
    All my previous sigs now look like this one, I wish they were permanetly recorded when used. :-(
  55. Reverse Engineering, patents, copyrights, etc. by ackthpt · · Score: 1
    Refilling would be one thing, but indeed I had to wonder about the duplication of Lexmark smartchips. This bit from the Espon rep. smells like BS
    "We're really giving customers a benefit they didn't have before," said Epson marketing manager Rajeev Mishra, whose company has installed smart chips on many replacement cartridges. Mishra says it's done so customers can track ink use and other printing statistics.

    I've got an HP, but after reading this I'm highly unlikely to buy an Epson if that's their attitude -- the old "it's not a swindle, it's a service" line is pretty transparent.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Reverse Engineering, patents, copyrights, etc. by EEBaum · · Score: 1

      Especially if it's a service you don't really need. When the pages start coming out faded or with a missing color, what did we ever do before the computer told us it was out of ink? Consumers apparently don't have the finely-honed skills of perception required to see when a printout is poor quality and think to themselves, "Hey, maybe the ink's low!" Before the low-ink chip, them was the dark ages.

      It's like the little blue bristles on the toothbrush that tell you when it's time to buy a new one.

      NOT NECESSARY!

      --
      -- I prefer the term "karma escort."
    2. Re:Reverse Engineering, patents, copyrights, etc. by ackthpt · · Score: 1

      Actually... I remember where I used to work people wouldn't replace ribbons in their dot-matrix printers until it was little more than the compressed paper they were reading. The incredible contrast of a new ribbon would asound them. But I agree on the ink thing, these basically stop printing that color, period.

      --

      A feeling of having made the same mistake before: Deja Foobar
  56. I love it by sirgoran · · Score: 1

    Yet again I find that a product I buy and own for my personal use, that the manufacturer wants me now to keep paying them money to use it. At least I thought this one through before I bought mine. But I'd be willing to guess if they made a point of saying something BEFORE folks slapped down their hard earned bucks, they'd have bought a different printer.

    After all, if I use a polaroid instant camera, I know I can only use their film in the camera. It's very clear that only their film will work. But, when I bought a printer, one of the things I checked on is the cost of the carts before I spent dime one. One of the selling points to me was that I could buy a refill kit. Maybe what we as consumers should do is start boycotting the companies that do these kinds of things and start supporting the refill markets.

    Goran

    --
    Carpe Scrotum - The only way to deal with your competition.
  57. lexmark spyware by loneoak · · Score: 0, Offtopic

    it seems the newest lexmark inkjets will call home about their status - anyone have details on this?

  58. It's the proprietary ink cartridge by louzerr · · Score: 2, Interesting

    2 years ago, I bought a digital camera. I won't mention the brand - it was a junky $100 job from Best Buy. It used its own proprietary batteries, which costed about $10 a piece. With the price of batteries alone, I was spending about $10/hr to use my camera.

    So I dumped the camera for another one, spending $400 this time (got a much better camera), and also found one that took AA batteries. Alkaline batteries drain a little faster - but they are so much cheaper because they are massed produced - now I pay about $2/hr to use my camera - still too expensive, but better than before.

    So apply this to printers - if someone developed a 'universal' print cartridge that would work in multiple printers, the cost of production would drop, and likewise the consumer's cost would also drop.

    The big question is, who would be the first printer company to turn down their profits from ink-cartridge sales and develop the universal cartridge?

    --
    "The large print giveth, and the small print taketh away" -- "Step Right Up", Tom Waits
    1. Re:It's the proprietary ink cartridge by fobbman · · Score: 2

      Firstly, go buy some rechargable AA batteries. Your cost to run your camera will drop considerably.

      Secondly, the dimensions of the different print cartridges WITHIN a manufacturer's line are very different, let alone crossing manufacturers. As long as this is the case there will never be a universal cartridge.

  59. Really not so bad by MADCOWbeserk · · Score: 2, Insightful

    I have two printers, a Laser and an Inkjet. Lasers have a great economics with cost per page. Office depot brand toner cartriges are $58 a piece for my HP laserjet 4L. The inkjet is much more expensive per page, but I have found the my local Costco has inkjet cartridges @ $30 for a 2 pack. I really don't like the idea of buying a cheap printer to throw out, seems like an awful disrespect to the environment. If really want to go on the cheap, find yourself a used laserjet. A local shop near me, has plenty of laserjet 3,4,and 5 series printer at around $100, including toner. I have had mine since 1995 without any problems, doesn't get more cost effective than that. Too bad HP and Compaq are merging, HP was once a great company that made great products.

  60. oh my by Jacer · · Score: 1

    i didn't know microsoft made printers!

    --
    --fetch daddy's blue fright wig, i must be handsome when i release my rage
  61. car makers by Anonymous Coward · · Score: 0

    Why is it that there is so much cut throat competition and insanity in the computing world. Look at things like auto makers as a comparision. Sure if you buy a car you can get "genuine" Chev parts (we will use chevy for an example) but look at the other companies, Mopar etc, who have the ability to make the same parts/services. You would think it is completely stupid if you had to buy "chevy oil" every time you needed a lube job, a "chevy altenator" if you needed to replace it, or even "chevy tires" when they need replacing. What makes computing that much differnent.

  62. Epson Chip Resetting Kit by Mignon · · Score: 4, Informative
    I see several mentions of Epson (and other) printers having special chips on their ink cartridges. I have an Epson 777 ink jet. It is pretty cheap (~$80US), but Epson ink replacements (~$45 a pair) are about half the cost of the whole printer.

    So I got an "Epson chip resetting kit" and generic ink cartridges. It's pretty easy to use - you take out the old ink cartridge, pop out the chip with a little plastic tool that comes with the resetter, insert the chip in the resetter. Wait a couple of seconds for an LED to change color, then insert the chip in the new cartridge. Then install the new cartridge as Epson's instructions direct.

    The chip resetter wasn't cheap - $36, but the ink was - $7 and $9 for B/W and color, respectively. I figure the total fixed cost of $116 for printer and resetter is still reasonable, and $16 for a pair of cartridges is much more reasonable. Also, I got my mother an identical printer, so I can just reuse the resetter since I am her official administrator.

    Then again, if I were printing a lot, I'd get a refurbed laser printer. Their per-page cost is way lower than inkjet.

    1. Re:Epson Chip Resetting Kit by Cris+E · · Score: 1
      Me too, except I found the chip resetter for $24.


      On other thing I noticed about the Epson on-cartridge chip was that it isn't making decisions based on any meaningful ink level. When I got my reprogrammer dingus I reset the chip on a cart that had just run out and dropped it back in. Ran like a champ for quite a while more before it actually ran out of ink.


      Last observation: the 777 can be used as a USB printer, but it really sucks when set up like that. After battling with it for weeks I dug up an old parallel cable and it became a pretty reliable machine.

  63. Better alternative to cartridge refills by neibwe · · Score: 2, Informative

    There are continuous refill systems that store ink in large printer-external reservoires.

  64. Re:Primus suck by layingMantis · · Score: 2, Insightful

    is that Primus quote from the Brown (read: shit) albumn? get something off Chesse or Frizzle Fry for god's sake....

  65. Canon version too by neibwe · · Score: 1
    Doh![1] There's also refill systems for Canon:
    I read someplace that Canon printheads were user serviceable... but I can't find the link now.

    I think not even having to worry about the ink (by buying in bulk) and being able to print color pages to my hearts content sounds much better than cheaper cartridges (think: no cartridges.) [2] There was a neat testimonial where some user printed large color spreads that would have cost a fortune w/o a continous flow system.
    ______
    [1] I meant to click [preview] not [submit].
    [2] I was thinking of getting a kit for my Epson740, but I lost the printhead (moisturizing?) sponge for it, so I was thinking of getting a Canon instead.

  66. [OT] Re:No investigation needed by Anonymous Coward · · Score: 0
    Remember the people who made knock-off Nintendo games? When Nintendo started trying to ship consoles that wouldn't play those games, the government came down on them.
    Actually, as I recall, the USA consoles (the NES frontloader, to be specific) were that way from the beginning; it wasn't until the newer version of the consoles (the toploader) that they finally dropped the lockout chip.

    --
    Join The (Hopefully) Great Slashdot Blackout April 21-27 [slashdot.org].

    You do realize that T[H]GSB was done over a week ago, right?
  67. Printing... by ackthpt · · Score: 1

    Nothing, in my humble experience, beats printing out source code on fan-fold paper on impact printers, hence I still have my old Alps ALQ 224e. Trying to organize single sheets of code from a 500+ line module can get really hairy. Besides, it's much easier to draw notes from page to page, however long a segment I'm focusing on spans. Have laser printers and work and just hate printing source on them.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Printing... by SWTP · · Score: 1

      Like you, I have an old Epson 570 just for that task. It impossible for graphics but pure test it was a speed deamon.

      I cant even count the time I ran printouts down hallways. Love using doors to hang long printouts. Basically spooled from one box into another back and forth.

      I remember one time at the start of a conversion project the other party drop a fanfold box of paper that had the complet source printout on the stuff to convert. ;)

      A long time ago ther was a laser that would take fanfold paper of all things. Cant remember who made it but was one strange looking beast!

    2. Re:Printing... by ackthpt · · Score: 1

      I recall Dow Chemical, Co, having a laser that ran from rolled paper. It pretty much had to, considering the volume of paychecks, and other printouts.

      --

      A feeling of having made the same mistake before: Deja Foobar
  68. WTF? by Anonymous Coward · · Score: 0

    apparently you only got to the mention of ink-jet in the article before something shiny caught your eye off in the distance.

  69. Forbidden? by mindstrm · · Score: 1

    Explain forbidden? It's my printer, I own it outright. I can do whatever I want with it, including use bizarre ink.

    What you get for that cheap is not relevant.. you are still ultimately purchasing hardware outright.

    1. Re:Forbidden? by chef_raekwon · · Score: 1

      forbidden = making warranty invalid.
      (yes, you can dowhatchalike with YOUR printer, but you wont get it replaced for free under warranty if you dont follow the rules....)
      granted, if your warranty is expired, do whatever the hell you like with your printer. Chances are, you'll use it for a boat anchor tho...

      --
      We're like rats, in some experiment! -- George Costanza
    2. Re:Forbidden? by Palarran · · Score: 1

      You may be able to do what you want with your printer.

      But *I* can't manufacture anything that gives you a choice if it violates patents(the shape of ink cartridge) or copyrights(the code in a chip).

    3. Re:Forbidden? by Suppafly · · Score: 2

      They can't actually void your warrenty for using other ink unless they prove that the part of the printer that failed was directly caused by using the cheap ink cart

    4. Re:Forbidden? by chef_raekwon · · Score: 1

      which they can do, easily, when you bring in the printer for warranty purposes...(ink residue is left in the printer. believe me when I say that they can tell) 2 things i know about in this life - ink jet printers and driving fast. (can't be late for work, can I?)

      --
      We're like rats, in some experiment! -- George Costanza
  70. so which printers don't do this??? by Polo · · Score: 2

    Which printers DON'T use these tactics?

    (i.e. which could I buy with a clean conscience?)

    1. Re:so which printers don't do this??? by Starcub · · Score: 1

      I really don't use my printer that often. After throwing away barely used cartridges (twice) for my HP Deskjet, I decided to get one of Cannon's new inkjets. The nice thing about this printer is that there are no chips on the cartridges. I think it uses an LED to check the level at the bottom of the cartridge and just gives you a warning when it gets low. Prints well. Minor driver issues. I've only had it for a couple months but so far I like it.

  71. Another Reason... by jhaberman · · Score: 3, Interesting

    Another reason for the chip to count/disable/whatever is to thwart those companies who take empty carts, refill them them selves then sell them as "Oringinal" carts for full price. We have seen a lot of that here. People order their ink carts online, paying a slightly reduced price. Turns out, they were buying refilled carts and had no idea.

    They prey on the people who don't want to refill their carts, and think they're getting a good deal.

    Jason

    --
    He's totally creeping out the Great One, eh...
  72. OFFTOPIC: Re:Humor - Coming soon, "Inkwrap agreeme by Anonymous Coward · · Score: 0

    Why can't you put your sig in the sig field of your preferences like everybody else so we don't have to see it?

    Is it really worth all the extra effort to paste it in every time to spam people with information they don't care about because it's ancient, stupid, and irrelevent?

    We don't care what happened to the censorware project 2 years ago. let us opt-out of your damn sig. (If your "essay" weren't so damn whiny maybe I wouldn't care. Welcome to life, here's your shit.)

  73. Devil's advocacy, grudgingly by Crash+Culligan · · Score: 2
    The situation in regards the high cost of replacement inkjet cartridges reminds me a lot of the famous case where the US government said that IBM could not force users of punch card readers to use ONLY punch cards manufactured by IBM.

    I'll drink to that. The printer manufacturers are essentially trying to lock people, by both technological (like smartchips and whatnot) and legislative (?!?) means into using just their ink.

    I can see only one possible reason to even try to lock consumers into using one and only one source for their ink -- because each manufacturer uses a different configuration of ink paths and print nozzles in their cartridges, and a sufficiently wrong third party formulation of ink might leak out, print funny, etc.

    But then it gets back to the question of why the printer manufacturers would object if the printer got busted and leaked all over everything, since it's the customer's fault for "tampering" with the standard operation of the printer.

    More likely they don't want the consumer thinking "Ho hum, this printer's broken, might as well go out and by another underpriced printer."

    --
    You cannot truly appreciate Dilbert until you read it in the original Klingon.
  74. It's about QA by dy_dx · · Score: 5, Informative

    I'm surprised that I can't find any posts explaining why printer manufacturers are against refills (other than the knee jerk "they want all my money" response).

    I had the chance to meet one of the inventors of ink jet printing awhile back, and he explained why the HP "smart chip" would be (it wasn't rolled out yet then), a Good Thing(tm).

    Most ink cartridges today have print heads on them already, which is a big part of their cost. Now obviously, the print head on an inkjet cartridge doesn't last forever. With today's really high printing resolutions, this head is a device which has to spit out pico-liters of ink with very precise timing. The ink must be at the correct temperature so as not to evaporate before hitting the paper or to stay wet on the paper for too long. All this requires a pretty sophistocated print head which wears down with use. After enough use, printing performance actually suffers.

    The only way to guarantee printing quality under these conditions is to make sure the printing head is replaced periodically (i.e. with a new cartridge). By allowing cartridge refilling, there's no way to guarantee the print head gets replaced when it needs to be, and thus they wouldn't be able to guarantee that "an HP printer will always print quality." So there's actually a QA issue.

    HP has developed a separate print head / ink assembly, but generally only very high volume printers use this type of solution (because it's not cost effective for Joe Q. Consumer to buy a gallon container of red ink), and even then they have to separately replace the print head occasionally.

    1. Re:It's about QA by rhost89 · · Score: 1

      This is a rights issue, i agree that by putting in the chip they have a resonable assurance of QA, but i should have the right to choose if i want to use a HP cart or a JOE-No-Names cart. If they really want to get pissy about QA they can revoke my warenty, i dont really care, but after i have PURCHASED the product, in this case being a printer, i should have the right to do whatever i want with it, weather that be putting a no name printer cart in or throwing it off a cliff.

      --
      I will bend your mind with my spoon
    2. Re:It's about QA by Anonymous Coward · · Score: 0

      Goddamn you are gullible. How about HP would just put a warning sticker about printing quality suffering after refill and LET THE CONSUMER DECIDE whether he wants to trade off the quality for lower price

    3. Re:It's about QA by Palarran · · Score: 2, Insightful

      Sounds like a good argument, doesn't it? But compelling consumers to use only their product "for quality assurance" ("for your protection")? Ever bought a Mazda that won't run without MazdaGas(tm)?

      This is called "product locking" I believe. And, in other times and shapes, has been ruled illegal. HP over the years has spread its share of FUD regarding printer warranties - "Use a non-HP cartridge, lose your warranty." And been slapped down. But saying almost anything but exactly that is okay. And new chip technology is just a way to remove the choice (and use the DMCA to prevent anyone circumventing it).

      Lexmark is famous for selling two types of cartridges - one with no strings. The other, known as Prebate, requires that the purchaser agree that they will only dispose of the cartridge in the trash, or return it to Lexmark. And, this second Prebate cartridge is offered at a markedly cheaper cost. An EULA applied to beer.

      Whenever someone says, "It's not about the money"...

    4. Re:It's about QA by dy_dx · · Score: 1

      I agree that you should be able to do what you want with it, but most people want to use their printer to print. And if you want it to continue to produce the same high-quality prints throughout it's lifetime as when you bought it, you'll use their stuff. It's kinda like game consoles...games are developed to work on _that_ platform, not all platforms. Similarly the HP print head is specifically designed to work with their electronics (which use the correct voltages, control signals, etc). Using someone else's print head (or even using an HP print head after it has deteriorated) means the printer doesn't function as specified, giving the appearance that the HP printer sucks. So they found a good way to justly protect their hardware's reputation.

      HP is widely recognized as having a quality printing division just because this model allows them to "support" their product by ensuring parts are replaced as needed. Instead of making a disposable printer like most other brands, they took the part that breaks the most and made it disposable. When you replace the cartridge (and head), your printer is being "refurbished" in a way to keep producing quality.

    5. Re:It's about QA by dy_dx · · Score: 1

      I think it's more a matter of the need for the printer/printer-head interface to work correctly at that level. And proprietary interfaces are unfortunately a way of life. Some cars even require "proprietary" fuel (i.e. race cars because they are specifically designed to perform with a very high-octane fuel).

      If the printing industry could establish a "standard" interface for printer/print-head generic cartridges could conceivably be implemented...but as all companies use different print-heads and inks even among their own products, that's unlikely to happen. i have trouble believing consumers would rather try to match the chemically correct ink to each head and to their printer than just buy it all in one package.

      And I suppose the Lexmark cartridges are not identical. One is probably their "Pentium 4" model i.e. the one into which they dump R&D money and fit with higher quality longer-lasting print heads, while the prebate is probably more "Celeron"-like...older, cheaper, and shorter-lived print-head technology since they know that they don't have to worry about people illegally refilling it. (I know the analogy isn't great, but you get the idea)

    6. Re:It's about QA by FFFish · · Score: 2

      I haven't had to purchase MazdaGas, but I have purchased Nissan OEM oil filters, fuel filters, and struts. There are second-source "refill" suppliers for these parts but they are uniformly lower-quality: the oil filters don't filter as well and lack a low-pressure bypass (necessary to prevent oil starvation during start-up); the fuel filters aren't as highly pressure-rated; and the struts need to be modified with a disc grinder in order to fit.

      Furthermore, using non-OEM parts will void the warranty.

      Is this product locking? I think not: the OEM equipment is far higher quality, which in turn ensures that damage isn't caused by using cheap crap.

      --

      --
      Don't like it? Respond with words, not karma.
    7. Re:It's about QA by morgue-ann · · Score: 1

      Epson printers also have an anti-refill chip and they use separate head & ink. This is even in their sub-$100 printers.

      It really is a (give us all your) money issue, not a QA one, though different inks & papers really do have an affect on not just quality in general but color balance and response curve. Print Image Matching (PIM) (profiling by design rather than instance) can only work if the ink and paper are known in advance.

      Epson is also the only company (of hp, Lexmark and Canon) to use piezography instead of heat to drive the ink out of the head onto the paper.

      Not having replaceable heads can lead to clogging problems. One way Epson tries to solve this is by running an ink-wasting "cleaning" cycle if you don't use the printer for a while. Might as well print....

      If an Epson clogs, it's off to the service center. Canon offers the best compromise: heads not replaced with ink, but new heads are user replaceable. They also have Epson-esqe print quality for photos (hp & lexmark aren't in the same league) and separate ink tanks.

    8. Re:It's about QA by SWTP · · Score: 2, Informative

      Sorry. Epson uses a seperate ink tank system for years. Both the acient Stylus Color Pro and other ones up through the hardware they cooked up for the Rolland's Cammjet.

      HP uses an explosive heating of the ink to blast it onto the paper. One reason why it tough to use pigmented ink with Hp heads without reducing the live down to nothing. Also the ink must be the right mix to allow it to be heated to create a bubble and be expelled.

    9. Re:It's about QA by danb35 · · Score: 1
      Furthermore, using non-OEM parts will void the warranty.
      No, it will not. Of course, Nissan won't cover aftermarket parts with their warranty (which is to say that they won't replace your non-OEM struts if they're defective), but they can't void the warranty on the rest of your car unless they can prove that the non-OEM part you installed caused the failure in question. I can't address the question of whether all aftermarket parts for Nissans are of poor quality (having never owned a Nissan), but that certainly isn't the case for all cars, and I'd be very surprised if a good aftermarket supplier didn't make quality filters for Nissans as well.
    10. Re:It's about QA by Suppafly · · Score: 2

      Some cars even require "proprietary" fuel (i.e. race cars because they are specifically designed to perform with a very high-octane fuel).


      apples and oranges.. there is a difference between using industry standard high octane gas and using ford-brand gas.

    11. Re:It's about QA by Suppafly · · Score: 2

      Exactly, thankfully we have been buying and selling physical objects long enough that the idea of a EULA like we have for software is considered rediculous.

    12. Re:It's about QA by Kanasta · · Score: 2

      While true in many cases, my Epson actually has the print head as part of the printer.

      It's not replacable, I guess they want me to dump the whole printer instead. OTOH, the ink carts aren't that expensive.

      Still, if Joe wants to use crap to print, Joe should expect the printouts to be crap. Maybe that's all he needs. Who is HP to decide for him?

      (see MS/PC bundling)

    13. Re:It's about QA by NorthDude · · Score: 1

      That is just a big No no no.

      First of all, it's really not "most of all printer" which have the print head directly on the cartridge.
      In fact, HP has the print head on the cartridge, Epson has the printheag IN the printer, and with new canon photo printer (from the S800), the print head is IN the printer but user replacable.

      I've got an Epson 1280 and a Canon S800 at home for a while now, printing my own photographs.
      Clogging IS a problem with my 1280 if I am not printing often and THAT is the major thing which could ruin a printhead.
      I've never got ANY problem with the S800 yet.
      One other point, I run a CIS on my 1280 and I've not experience any more problems then by using genuine epson cartridge.
      It is less expensive and after a few minor adjustments, I have the same exact "pareil" result.
      Epson has came up with the chiped cartridges to solve a problem which wasn't really one. Now, if it was really only to solve that problem of monitoring cartridge, they would not change the configuration of the chip so often, wouldn't they?
      Check this site if you want some info CIS vendor, be sure to check which printers are supported, and note that the epson 820 isn't because the chip is different then the other ones...

      If you need any more info read on the forums on This digital photography site, section printers

      Also, Canon has a way of monitoring their cartriges very efficiently using only prism. So you can refill their cartridge as you will. BUT canon sells their cartridge almost 3 times the price of the equivalent epson cartridge. Canon as sued a german cartridge maker for Patent Infrindgment. And yes, all those company sells their printer at losses and make most of their money on their ink. They can't come on you for selling ink, but don't push your luck, if you infrindge a patent, you WILL get sued, no matter the industry. Now, I much prefer canon's way of doind things. Separate ink cartridge(much less waste), no f*cking chip to mod, yet still monitoring ink usage and I can still use refill if I want, I just have to mess up myself. I think that they really are in their own right to sue if their as been patent violations, research in this area is very expensive and they at least deserve the right to sell their own technology. Nothing stops you from buying ink at the gallons from another supplier tough... So stop trolling about printhead wearing off, yes they do wear, but not at the rate of a printhead for each ink refill. Not even at the rate of 20 ink refill.

      --


      I'd rather be sailing...
    14. Re:It's about QA by Ilgaz · · Score: 1

      Epson uses Piezo method of printing on Inkjet printer line. Even on the cheapest ones. You just buy ink carticge and its like half price of same HP model.

      Based on its manual I read, print head has "infinite" life, e.g. doesn't wear out. Sorry I couldn't find an Epson page describing it.

      I wanted to use original stuff and hated my HP 690c especially because of their stupid tactics so I switched to Epson.

    15. Re:It's about QA by Ilgaz · · Score: 1

      FYI HP line of Inkjets has "head cleaning" function too, it doesn't just waste ink, wastes paper too! Like 2 pages... HP is a big bad evil company sees people as morons :-)

    16. Re:It's about QA by Anonymous Coward · · Score: 0

      Well, why not just use the optimum amount? ie why make the blank ink cartridges so SMAll (20ML)

      And why is it 'competing cartridges with ink cost up to 1/3rd the price of 'official ones'

    17. Re:It's about QA by mpe · · Score: 2

      Most ink cartridges today have print heads on them already, which is a big part of their cost.

      Depends who makes the printer. The likes of Epson have print heads as a completly separate unit from the ink cartridge. (The latter simply being a plastic bottle of ink, possibly also containing a sponge.)

    18. Re:It's about QA by mpe · · Score: 2

      Some cars even require "proprietary" fuel (i.e. race cars because they are specifically designed to perform with a very high-octane fuel).

      Which race cars might this be? FIA (the governing body of Formula 1) changed the regulations several years ago to require regular road fuel.

    19. Re:It's about QA by mpe · · Score: 2

      HP is widely recognized as having a quality printing division just because this model allows them to "support" their product by ensuring parts are replaced as needed. Instead of making a disposable printer like most other brands, they took the part that breaks the most and made it disposable. When you replace the cartridge (and head), your printer is being "refurbished" in a way to keep producing quality.

      However this creates a new point of possible failure, the contacts on the print cartridge carrier. You also have complications with needing to compensate for slightly different alignment of the printhead each time it is changed.

    20. Re:It's about QA by Technician · · Score: 2

      Actualy I want to save my $56 color print cartridges for my high resolution digital camera prints on glossy paper. I don't want to pay the same rate for a typical web page printout on plain paper. The banner ads are not that valuable. The draft printing is what I use the well used refills for. I now have the choice of buying color ink at $56 per 38 mL or $28 per pint (HP78A). Since 1 liter = about 1 quart, a pint is about 500 mL. $28 worth of ink eliminates the need to purchase over $700 in cartridges. (13 refills per pint color and 11 refills black on a 42 mL cartridge) There is aditonal savings of not tossing out a cartridge that used mostly yellow from printing mapquest street maps. The decision to refill for draft printing was a no-brainer. My last ink order was right about $100 and included 2 pints of pigmented black and 3 half pints, one of each color. The savings is well over $1500.00 in cartridges not purchased. I even use refilled cartridges for photos until the first sign of streaking starts to appear, then it becomes a draft cartridge.

      --
      The truth shall set you free!
  75. So, buy another printer! by Quixadhal · · Score: 1

    If you don't like spending $70 for a set of black and color ink cartridges, just go spend $80 for a brand new printer that comes with a black and color ink cartridge set.

    Chances are, it'll be faster and have better output... and just imageine all the dead printers you can use to make decorative borders for your garden!

    1. Re:So, buy another printer! by AntiNorm · · Score: 2

      Chances are, it'll be faster and have better output... and just imageine all the dead printers you can use to make decorative borders for your garden!

      Better yet, just sell the old printer on eBay and get a little bit of money back from it. If you were lucky, this could actually make getting a new printer cheaper than getting the new ink cartridges.

      --

      I pledge allegiance to the flag...
      of the Corporate States of America...
    2. Re:So, buy another printer! by Anonymous Coward · · Score: 0

      Because I don't want to send them all to a landfill (even if you make your back yard a landfill, whoever lives there next will undoubtably pitch them).
      Because the new printer's cartridges will only be half full (or rather, full but smaller than new cartridges).
      Because new printers are less likely to be properly supported (open drivers, or at least documented protocol).

  76. Refills can ruin your printer by Anonymous Coward · · Score: 0

    As ink jet technology advances there are advances in both printhead(or ink jet) design and in ink technology. Refillers want you to believe that thier ink is the same as the manufacturers ink, but it rarely, if ever, is. Why should the mfg of the printer be responsible for the poor quality of refill cartridges? The tech support costs alone for printers damaged by third party cartridges are astronomical.
    If refillers want to sell ink, they should honor the voided warranties of thier customers.

  77. HP drivers make prints better for -their- paper? by wackybrit · · Score: 2

    This might not be true but a few people have said that they've noticed an interesting quirk with their HP printers.

    They've said that they bought generic brand photo paper for their printers and selected 'other photo paper' in the HP drivers.. and the prints came out fine.

    They then decided to select 'HP Photo Paper' in the drivers, and the prints came out far better!

    Could this be similar behavior to that mentioned in the story?

  78. The thing is.. by mindstrm · · Score: 2

    once they figure out how to force you legally to use their ink... printer prices will skyrocket too.

    Is it just me.. or did it used to be the other way. They would come out with a new model of printer every year and redesign the ink cartridge... the effect being the old ink cartridges would get more and more expensive and harder to find.. forcing you to buy a new printer.

    1. Re:The thing is.. by mikethegeek · · Score: 2

      "Once they figure out how to force you legally to use their ink... printer prices will skyrocket too."

      Isn't that what MS basically did with `Doze? Once they got 98% of the market, and laws that protect their monopoly (DMCA), not to mention ran out the clock on the antitrust suit, they came out with a new OS, XP, that more than doubled the price, and increased the strings fourfold...

      --
      === The price of freedom is eternal vigilance
  79. no loss of quality by Anonymous Coward · · Score: 0

    I've seen several side by side examples of the print quality of some original cartridges and replacement ink cartridges where the replacement ink was clearly more vibrant and gave better coverage. Saving money on ink does not always equate to a loss of some print quality.

  80. Re:Of course they're going to try to keep ink sale by jurros · · Score: 1

    Get a new word. Fungible doesn't quite fit. Try consumable

  81. Would duplicating smart chips violate the DCMA? by burgburgburg · · Score: 2, Interesting

    Subject says it.

  82. Re:Primus suck by chef_raekwon · · Score: 1

    antipop bozo.
    i'll consider your opinion.
    how is:
    They call me Mr. Knowitall....

    --
    We're like rats, in some experiment! -- George Costanza
  83. Smart ink refills by Anne+Thwacks · · Score: 1
    Just how smart are these? Can I run Linux on them?

    How about a Beowulf cluster of ink carts then? Would that be smart enough to run H-Paq? VMS?

    --
    Sent from my ASR33 using ASCII
  84. Forget the apples; let's talk oranges. by Fat+Casper · · Score: 2
    I hated the expensive ink cartridges, too. So I spent $425 on an HP 3200 fax/scanner/laser printer. I've still got my old Epson Stylus Color (no, no model number, it's that old a model) for those times that I need color. Come to think of it, I spent more on that color inkjet than I spent on the laser. I'll bet I spent more on ink than I spent on the laser printer. Toner? My work printer was screaming at me for a couple of months for new toner. I'll replace it when it runs out, not when it tells me to buy more.

    --
    I spent a year in Iraq looking for WMD and all I found was this lousy sig.
  85. Refil kits suck, basically. by Harik · · Score: 2, Interesting
    .... money right out of the support budget.

    I have a number of friends who work printer support, and those cheapass "refill" kits are mostly a scam. Number of problems: the jet heads clog if they go dry. The jet heads clog if you get case fragments into them. The refill kits don't always seal properly and leak ink.

    Why does this impact the printer company? Because the same cheapskate who won't buy another cartridge then sees the shitty print quality, and calls them demanding a new cartridge... Quite often, if under warantee, they end up getting one. Good luck proving someone refilled theirs.

    For me, it's a non-issue. The only printers I use take toner by the gallon. Crappy streaky inkjets are worth exactly what you pay for them. (Nothing after a rebate, usually) And it's nothing but an idiot tax. Buy a more expensive printer, pay less per page down the road. Gee, buy a better car, pay less in gas milage later too. I don't see people forcing those gas-guzzling SUVs off the road anytime soon.

    BTW: The printer is nothing but a paper-dispenser and a power supply. Most of the expensive bits are in the cartridge. They're not dumping, and they're not charging you $50 for 2 oz of ink.

    --Dan

  86. Refills are a bad deal by petard · · Score: 4, Interesting

    It's been more than 5 years now, but I used to work repairing printers, and the refills (for both inkjet and laser printers) were bad news. Part of this can be chalked up to poor printer design. Most printers on the market today have the "print head" and the ink tank bundeled into one package, or in the case of laser printers, the imaging drum and the toner bundled into one package. Refills work on the principle that the print head/imaging drum is more durable than the resevoir, so in theory you should be able to replace one without the other.

    This is true, on a well-designed printer where the two parts are separate assemblies. (Some canon printers operate this way; a replacement ink tank is only a few dollars while a whole cartridge is ~$30 - 50 US.) The problem is that refills, at least in those days, were difficult to perform correctly. I believe that it is even harder today, as cartridges are more complex while the refill technology doesn't appear to have improved. We used to see a large number of printers come into our shop damaged by improperly performed refills. Of course, in those days this was worse news, as a new inkjet was typically around $300 US and a new cartridge was around $30 US. This is true of a good printer today as well.

    In short, if you have a good printer, the refills are not worth it. You most likely will wind up damaging the printer, and of course the warranty does not cover damage from non-approved cartridges/refills. If it's a really cheap printer, the risk/reward scenario is quite different. The cartridges do not last as long on the cheapies, and represent a higher proportion of the cost of the printer. I prefer a nice printer and a lower cost per page, though. If this is your situation, the refills are almost certainly a false economy.

    --
    .sig: file not found
    1. Re:Refills are a bad deal by Anonynnous+Coward · · Score: 3, Informative
      and of course the warranty does not cover damage from non-approved cartridges/refills

      This is only enforceable if the manufacturer supplies the ink for free (except in the unlikely event the service provider can prove the third party ink caused the damage (i.e. using refills ipso facto isn't considered to have caused the printer to fail). See the Magnasun-Moss Warranty Act, a law written to prevent these kind of abuses (at the time by automobile dealers).

      Of course, this would require someone to bitch really loud and/or take a printer manufacturer to court, which would be a big hassle. My plan would be to sue the warranty service provider that refused on those grounds in small claims.

    2. Re:Refills are a bad deal by petard · · Score: 2
      When there is ink all over the printer due to a leaked refill, it is not difficult to prove that third party ink caused the damage. IMO, the warranty provider would win were you to sue them (IANAL TINLA, etc.), for two reasons:
      • It's not the warranty provider who refuses service, it is in fact the manufacturer, as the damaged parts must be (in most cases) returned to the manufacturer to receive warranty reimbursement.
      • The spilled third party refill is usually very obviously the source of the damage. You can tell when a cartridge has been refilled. Usually the customer with the printer voluntarily furnishes that information, but it's visually obvious even when they do not, as the cartridge is punctured in the course of the refill process.
      No warranty provider would refuse to service a legitimately defective printer because it has a refilled cartridge in it; the warranty simply doesn't cover the damage stemming from the spilled ink/toner, which is a frequent occurrence with refilled carts.
      --
      .sig: file not found
    3. Re:Refills are a bad deal by acceleriter · · Score: 2
      I don't disagree with your statement that if the ink really causes damage, then the warranty can be voided. But printer companies try to cause insecurity by implying that the mere act of using a third party cartridge voids the warranty, which is not true. In this case, a warranty provider that refused service would lose in court. And blaming the manufacturer wouldn't fly with a judge, since the warranty provider represents the manufacturer in that instance. Hell, it'd be better to name both parties and make them send reps and spend a thou or so in employee salary defending themselves. (There's no "loser pays" in small claims.)

      Again, I only advocate this tactic in the case where blaming third party refills is abused, not when the refill really was the cause of the failure.

      --

      CEE5210S The signal SIGHUP was received.

    4. Re:Refills are a bad deal by wolverine1999 · · Score: 1

      Where I live, the cost of a refilled cartidge is
      not worth it compared to the cost of a new one. Then you can even buy refilled cartridges cheaper online through foreign Internet websites and get the approved cartridges even cheaper still.

    5. Re:Refills are a bad deal by wolverine1999 · · Score: 1

      Oops. I wrote refilled but that should be approved.

  87. Laserjet 4 series by Anonymous Coward · · Score: 0

    The LJ 4 series are damn fine machines. I dug an old Laserjet 4 Plus out of a dupmster that had a full toner cartridge in it. All the printer needed was a half-decade of dirt and paper powderblown out with compressed air, and a little soap & water on a rag to clean all the rubber rollers so they'd grip the paper again. Total cost, about 2 hours worth of labor to give it a little TLC and it's printing fine once again. Best of all it has a JetDirect ethernet card in it too :-)

    Heck, I might even spring for another toner cart when the current one runs out. I'll bet the unit is still printing strong then.

  88. Epson is about the same, I believe... by SuperKendall · · Score: 1

    I had read that Epson cartrigdes would note when they are out of ink and diasable the cartridge after that point - I don't know if they also do an ongoing level check or not.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  89. even worse ... by timbu2 · · Score: 1

    What's even worse is the true cost of the ink.

    Chemically the ink is water with 1/1000 or less of dye added. Dye that cost pennies per cart or less. Mostly water and we're paying more than gasoline, good booze, etc..?

    laser is the way to go.

  90. You forgot... by Anonymous Coward · · Score: 0

    ...to mention that the copyright to everything you print with that printer will also automatically become intellectual property of the manufacturer of the printer.

  91. Re:Of course they're going to try to keep ink sale by Anonymous Coward · · Score: 0

    Ink is a fungible; it gets used up, and you have to buy more.

    That word, I do not think it means what you think it means

  92. MOD THIS GUY UP! by fmaxwell · · Score: 4, Offtopic

    Yeah, he's testy, but he's right. I, too, am sick of the Libertarian bullshit of telling me to start a company every time that I voice a complaint about a product or service.

    I'm sick of hearing about how the "free market" will fix everything. The only thing that the free market will guarantee is a lot of companies that are very efficient at generating profits. If the free market is so f****** wonderful, explain Microsoft!

    I'd rather have consumer protection laws passed and enforced by a government with no stake in the transactions than have a bunch of big companies collude to cheat consumers.

    Don't you worry about that evil old government. Enron is working for your best interests.

    1. Re:MOD THIS GUY UP! by dada21 · · Score: 2

      Consumer Protection Laws that are currently active don't protect the consumer at all. They've only moved to help "big business" and you know that's true.

      What about Microsoft? Can you name ONE competitor to ANY of Microsoft's products that works decently enough, that is compatible across the board with the hardware that the average user has, that is easy to teach to the laymen, and that looks and feels good?

      Netscape? Crap. You know it is. I've tried, for years, to replace Office with my clients. I've tried (and will continue to try) to replace Outlook. I've tried to find a replacement for IE55. It's not because of Microsoft's monopoly, its because of BAD competition -- the incentive is there, and with time, Microsoft will be toppled. They've been a super power for only 10 years, how long were Ford and Xerox super powers? They toppled pretty much on their own.

      Competition WORKS for the consumer. But we let government subsidize everyone (the steel industry most recently, the farm industries will be getting new subsidies soon) to the consumer's loss.

      How is selling a printer for $50 and cartridges for $30 colluding? If I come out with a $300 printer and $10 cartridges, will you buy it?

      The "Libertarian bullshit" about starting a company won't work well as long as we have all this government protection of "big business." End Corporate Welfare is every libertarian's MAIN chant. Even libertarian Congress Ron Paul just proclaimed an end to corporate welfare just last week. Libertarians know that big business NEVER prospers when it gets too big, and that is why big business pays off the government for subsidies.

    2. Re:MOD THIS GUY UP! by fmaxwell · · Score: 4, Insightful

      Consumer Protection Laws that are currently active don't protect the consumer at all.

      I beg to differ. I think that laws against false and deceptive advertising help the consumer immensely. The laws regarding consumer credit are tremendously valuable. They guarantee that a consumer can see his/her credit history and dispute erroneous entries. Laws that require that manufacturers of food products accurately list ingredients not only help consumers, they saves lives (allergies). The Magnuson-Moss warranty act, that prevents a manufacturer from denying warranty claims when you use aftermarket products (e.g., a Fram oil filter in your GM car). Laws against bait-and-switch advertising help consumers. I could go on for pages, but I think you see my point.

      Can you name ONE competitor to ANY of Microsoft's products that works decently enough, that is compatible across the board with the hardware that the average user has, that is easy to teach to the laymen, and that looks and feels good?

      Yes. Opera 6 is a superior browser to IE 5.5. The UI is superior. The security is superior. When there is a rendering problem on a site, it is almost invariably due to some Microsoft "extension" to HTML that was put in to stifle competition.

      How is selling a printer for $50 and cartridges for $30 colluding?

      When all of the manufacturers get together and agree to do it, it's collusion. And I believe that is what happened.

      If I come out with a $300 printer and $10 cartridges, will you buy it?

      Not necessarily, but if it's $200, does not dry out the ink cartridges if unused for a week, and has reliability approaching my laser printer, sure I'll buy it. And so would many others. I'd even think about it at $300 if it had good paper handling, print quality, interface, etc.

      The "Libertarian bullshit" about starting a company won't work well as long as we have all this government protection of "big business."

      I said that consumers needed protection, not big business. I'll agree that we need a lot less corporate welfare.

      But that does not mean that every time I am dissatisfied with a product sector that I should start a company. I don't want to go into competition with Canon, HP, Lexmark, and Epson. I just want an inkjet printer that does not use miniscule, expensive cartridges that are engineered to fail.

    3. Re:MOD THIS GUY UP! by hyphz · · Score: 1

      > What about Microsoft? Can you name ONE
      > competitor to ANY of Microsoft's products that
      > works decently enough, that is compatible
      > across the board with the hardware that the
      > average user has,

      But this is an unfair comparison. MS software ISN'T compatible with very much at all. It only appears to be because people make their hardware compatible with MS. But others, not MS, do the work.

      > that is easy to teach to the
      > laymen, and that looks and feels good?

      The WIMPs used today are hideously illogical. They're considered user friendly for the same reason that the qwerty keyboard is considered efficient.

      > It's not because of Microsoft's monopoly, its
      > because of BAD competition

      The competition is only bad because no firm can obtain the amount of money needed to compete and those that can obtain it can't afford to risk it. Note that the majority of this money would probably not need to be spent on development, it would need to be spend on advertising and prising open bundles.

    4. Re:MOD THIS GUY UP! by Suppafly · · Score: 2

      Yes. Opera 6 is a superior browser to IE 5.5. The UI is superior. The security is superior.

      nope sorry. a small percentage of people prefer the opera UI and I've to see any real proof that its superior in any other area either.

    5. Re:MOD THIS GUY UP! by fmaxwell · · Score: 2

      nope sorry.

      You are not in a position to judge. I am. I've used both extensively.

      a small percentage of people prefer the opera UI

      What percentage? Where did the figures come from? Who paid for the study? Or did you just pull that statement out of your a**?

      and I've to see any real proof that its superior in any other area either.

      Your loss, but I don't have the time to educate you. Can you honestly say that you have seen as many security vulnerabilities reported for Opera as for IE?

    6. Re:MOD THIS GUY UP! by Suppafly · · Score: 1

      I've used opera for large amounts of time, the UI isn't consistant with the general design of windows programs, and its UI in general isn't really that appealing to me.

      I don't have any definate percentages, but I think it would be more than generous to say that 5-10% of all users use Opera as their default browser, most likely less. So the facts can speak for themselves.. even if you compare the number of downloads of opera compared to percantage of opera hits to a popular website, its pretty obvious that almost no one uses opera.

      The reason there has never been that many security vulnerabilities reported with Opera is because almost no one uses it.

      Not to mention Opera's ad based shareware idea isn't really gaining them that many users considering IE is free and works on probably 98% of the desktop machines in use.

    7. Re:MOD THIS GUY UP! by fmaxwell · · Score: 2

      its UI in general isn't really that appealing to me.
      ...
      I don't have any definate percentages
      ...
      I think it would be more than generous
      ...
      most likely less
      ...
      So the facts can speak for themselves


      What "facts"? Did I miss something in your original post? All I saw was your speculation and wild-assed guesses about what other people like, how many people use Opera, how many have downloaded it, how many have received it from friends, etc.

      percantage of opera hits to a popular website

      Since Opera identifies itself as Mozilla 3.0, 4.76, 5.0, IE 5, or Opera based on user choice, it's impossible to tell how many users hit popular websites with it. For someone who has
      "used Opera for large amounts of time", you sure don't seem to know much about it.

      The reason there has never been that many security vulnerabilities reported with Opera is because almost no one uses it.

      The Linux version alone has had over 1 million downloads. Since I blew holes in your assertion that web logs reveal the number of Opera users, you have no grounds whatsoever to claim that "almost no one uses it."

      Further, security vulnerabilities are not based on popularity. Want proof? There is a CERT advisory about security vulnerabilities in Alcatel Speed Touch ADSL modems!

      Not to mention Opera's ad based shareware idea isn't really gaining them that many users

      Again, you are simply making this stuff up. You don't know how many people use the ad-supported version, how many use the registered version, whether registrations have gone up or down since the change, etc.

      This is just a complete waste of time.

    8. Re:MOD THIS GUY UP! by Suppafly · · Score: 1

      This is just a complete waste of time.

      then shut up and keep living in your dream world.. the rest of us will stick with living in reality.

    9. Re:MOD THIS GUY UP! by fmaxwell · · Score: 2

      then shut up and keep living in your dream world.. the rest of us will stick with living in reality.

      Not very good at this debating stuff, are you? When you can't counter rationale arguments, you resort to ad hominem attacks. As you've just learned, there's more to intelligent debate than making s*** up and passing it off as fact.

      As to reality, I'm a successful, professional software engineer/consultant with 20+ years of paid experience. I had a real career before you were even born! You, on the other hand, are a CS student at some budget college in Wisconsin -- probably still being supported by mommy and daddy. You've got a lot to learn before you can start lecturing me about reality.

    10. Re:MOD THIS GUY UP! by Anonymous Coward · · Score: 0

      > then shut up and keep living in your dream
      > world.. the rest of us will stick with living
      > in reality.

      Dude, he skewered you! He shot down everything you said, made you look like a fool, and this was the best you could do? That's pathetic! You are seriously out of your league here.

    11. Re:MOD THIS GUY UP! by Suppafly · · Score: 1

      You, on the other hand, are a CS student at some budget college in Wisconsin -- probably still being supported by mommy and daddy.

      wrong and wrong..

      either way its not worth debating.. if you want to believe you're correct go ahead.. I'm not attacking you, I'm telling you to shut up.. you're arguments aren't persuasive at all and are based upon your person beliefs.. you aren't going to persuade me to change my mind, so just get over it and get on with your successful professional life, and the rest of us will continue living in reality..

    12. Re:MOD THIS GUY UP! by fmaxwell · · Score: 2

      You are a CS major at WIU. I did a look-up. I know the tuition rates.

      you're arguments aren't persuasive at all and are based upon your person beliefs

      Talk about the pot calling the kettle black! You didn't see me making up stuff about how many people used Opera, how many used it as their primary browser, how many thought the UI was superior, etc. That was you that used your personal opinion of it, combined with flawed logic (e.g, website logs of browser identity), to make your arguments.

      I'm not attacking you
      ...
      and the rest of us will continue living in reality..


      I think that quote speaks for itself.

    13. Re:MOD THIS GUY UP! by fmaxwell · · Score: 2

      Dude, he skewered you! He shot down everything you said, made you look like a fool, and this was the best you could do? That's pathetic! You are seriously out of your league here.

      You're wasting your time. He'll never admit to his mistakes. He'll just lash out at anyone who dares to point out that he has been passing off flawed logic and personal opinions as facts.

    14. Re:MOD THIS GUY UP! by Suppafly · · Score: 2

      haha.. man just let it go.

    15. Re:MOD THIS GUY UP! by Suppafly · · Score: 1

      WIU.edu isn't in wisconson..

    16. Re:MOD THIS GUY UP! by fmaxwell · · Score: 2

      just let it go

  93. Divorce her by Anonymous Coward · · Score: 0

    And scrap the crap ink. :P~ Them and those "RhinoInk" things clogged up more than 1 printer.. even a brand new one.
    At least the actual Epson carts. work well..

  94. "for your protection" by mattdm · · Score: 2

    At the office where I work, we've got a little cardboard-box contraption which dispenses single-dose medication -- Tylenol, Excedrin, etc. This device says, in large red letters: "Warning! Use only genuine refills", and then goes on about how not only would it be illegal to put Tylenol obtained from some other source in the dispenser, it would also be very dangerous.

    I am not making this up.

    1. Re:"for your protection" by Cato+the+Elder · · Score: 2, Informative

      For the medication dispenser, they are probably worried about people putting Tylenol in with a differnt amount of active ingredient, making the dosages on the box wrong. Also, I wouldn't be suprised if it was an FDA regulated device and it actually would be illegal to not use the "approved dose"

      I don't think the same thing applies to ink cartridges though. That's more of a "void the warrenty" at most.

    2. Re:"for your protection" by mattdm · · Score: 1

      You might think it would be something logical like that, but in fact, the dispenser containers aren't visible at all -- they're open in front so you can see the individual foil packets of pills. It doesn't say that you have to be sure to use the right dose -- it says you have to use refills from them.

  95. Re:HP drivers make prints better for -their- paper by afidel · · Score: 2

    All the paper selection does is select the volume and pause time between droplets. Generally for HP photopaper settings they will use a fairly high volume droplet and set the pause time a little higher. This is due to knowing the clay contents and finish of their photopaper. For generic photopaper they assume a semiglossy stock and so they use smaller droplets with a shorter pause time to avoid bleeding in the paper fibers.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  96. Ink = fuel, printer = car by kobotronic · · Score: 1

    Cars are expensive, gasoline isn't.

    It's just like the game console industry. I hate loss leader products. Why not sell things at their true cost and peripherals at THEIR true cost.

    I don't know why we've let the printer industry get away with corrupting the marketplace so. It appears to be at a point now where everybody is doing it, so if one honest manufacturer started shifting the cost of manufacture of the printer back into the sale price of the unit itself, and perhaps introduced a simple inexpensive refill kit with little ink bottles for each print head, that line of printers would appear "expensive" compared to the rest of the closed systems where the up-front cost appears more agreeable, and so they would not sell as many units and probably fall back in line with the rest of the dirtbags quickly.

    This is almost certainly just "capitalism at work", but it seems difficult to defend the sordid practice because no real competition appears to take place that benefits the consumer.

    The deceptively low printer unit price is bait to lure the consumer into purchasing the absolutely necessary and ridiculously overpriced refills, which is the real product being sold. It's neither fair nor honest. A printer should be just a printer, not a computerized robbery device designed to hit honest people up for money whenever the dirty printer manufacturer feels like it.

  97. Refill cartridges hurt the printer by AllieA · · Score: 1

    I work for a company that makes genuine ink cartridges and the main problem we find in our testing is that refill cartridges clog the nozzles on the printer. When you're going at 1440 and 2880 DPI, even one grain of dust introduced into the system will clog those nozzles, and those nozzles are in the printer, not the cartridge. There's a reason ink cartridges are made in a clean room environment.

    I personally have no problem if someone wants to put a refill cartridge in their printer, but as far as I'm concerned, when it comes to warranty or tech support, they are on their own at that point. I have seen ideas that will be able to identify by a code printed by a printer whether a refill cartridge has been used, and I have no problem with that.

    As far as I'm concerned, if you want to water down the gas in your car to get cheaper refills, that's fine with me. But don't go crying to the dealer when it won't start after 10,000 miles.

  98. Urban Legend by phriedom · · Score: 2, Informative

    Except Sony didn't sell Playstations at a loss. Atari tried to sue them for dumping, because the announced introductory price was so outrageously low compared to the competition. But Sony was able produce them for cheaper, and the exchange rate helped them too. Read the story here.

    --
    Don't moderate flamebait as Troll. Know the difference or you will be Meta-moderated.
  99. Nothing new-revenue model used by many industries by derfla8 · · Score: 1

    The revenue model here is practiced by many industries apart from computer printers. Razor manufacturers, water filtration devices, and motorized tooth brushes are good examples. Razors, Brita water filteration units, and electric motorized tooth-brushes are sold at cost and sometimes below cost by manufacturers because they know the real revenue stream is the consumables that are used later on.

    If you don't like it, just don't buy a printer. Why have a hard copy anyway? Just killing trees for no reason.

    My rant at this point is how I try not to laugh when I see people printing out online documentation. Hello, it is online, why bother printing it?!?!

  100. More about the free Xerox Tektronix 860 by fldvm · · Score: 1

    It is about a color laser network printer that prints nice glossy color on Regular paper. Xerox will give you one for free right now if you qualify (print 2000-3000 pages a month) for the program and agree to print and fax a use report once a month. There are no strings attached and you can cancel any time just pay shipping to return the printer (they pay shipping to give you the printer). (We got into the program by agreeing to print 2750 pages a month) If you think you could print anywhere near 2000 pages a month you really should not let this one slip by. Our computer guy thinks that Xerox is doing a "real world use trial." All I know is so far it is a deal that is too good to be true :) This is the web site: http://www.freecolorprinters.com/ This is what I agreed to (the supplies are not too expensive and You can use any paper you want): PROGRAM HIGHLIGHTS As a Xerox FreeColorPrinters customer, you have agreed to... - Purchase supplies directly from FreeColorPrinters.com. Customers can conveniently purchase supplies from our Members Only website. - Print XXXX pages every month. If your monthly average falls below this number, you will receive a $75 billing for that month. - Supply a monthly usage report via fax. If you do not submit a report, you will receive a $100 billing for that month. Directions for easily printing and faxing this report can be found in the Frequently Asked Questions (FAQs) in the Members Only website. After participating in the program for 36 months, the title to the printer is transferred from Xerox to you, the customer. At this point, the printer is yours to keep with no further obligation.

  101. I always buy a new printer. by geekoid · · Score: 2

    I just bought an epson for about 40 bucks, sold my canon for twenty. And I'll get 15 bucks back for the rebate.
    So I spend 5 bucks every year on a new printer. Of course in about 2 years there going to stop including ink cartidges, but I'll deal with that then.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  102. I don't feel sorry for people who... by Chanc_Gorkon · · Score: 2

    Buy cheap printers and expect to pay cheap ink prices. I spent a little more on my printer then the average person would because I use my printer. My carts, while expensive, are well under the cost of the printer combined (color +B&W). My printer doesn't jam, can do Duplex printing (with a $79 option) and with another option, can even be put on a jet direct server. I bought a HP Photosmart 1115 for around $299. It was only 200 more then the cheap Lexmark my brother bought. He constantly complains about jams and stuff with his while I have had nary a problem. Anyone see the problem?? His ink costs about the price of the printer to replace (or within a few bucks...). Anyone see a point here? You can't get a cheap printer and expect to have equally cheap ink. It will never happen. You CAN buy a moderately priced printer and get quality, decent priced ink and less hassle.

    I think that printer manufactures low prices are not just to hike up cartrdige prices...I think it's to get users to dump old printers. We have several printers on campus that out lasted the computers they were bought for (or bought to service). This is OK because businesses almost always by HP Ink. PLus they know if the printer lasts, then you will buy 10 more printers when the old ones get old. It's called assuring income. Those same printers that last 10 years at work will last 20 plus years at home because we don't print as much at home. Money has to be made somewhere.

    My point is if you spend more then 100 bucks on a printer, you are going to have a good experience. If you cheap out on it, well, you'll have a printer....and you may as well buy a new printer when it's ink runs out.

    --

    Gorkman

  103. Do The Math. We are paying way to much by betanerd · · Score: 0

    An HP 51645A (Very Popular Ink Cart) Costs around $30.00 (US dollars) and Contains 42 Mililiters of ink. That is $0.71 cents per mililiter or $714.29 per liter. I do not care how much "Development" goes into the ink there is no way it costs HP that much to produce it. And Lexmark cartidges cost more than that. Look it up the next time some best buy sales person tries to tell you how good they are based soley on the initial cost.

    --
    Insert sig here (slashdot) Insert cig here (Lewinsky)
  104. Re:HP drivers make prints better for -their- paper by zulux · · Score: 2

    They then decided to select 'HP Photo Paper' in the drivers, and the prints came out far better!

    This might not be a conspiricy - most 'Photo' paper is designed to be non-absorbing. It's designed to keep the ink at the surface of the paper so it looks vibrent. The 'Other Photo Paper' is probably set to squirt out a small amount of ink, so that it doesen't run on really non-absorbant paper.

    --

    Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

  105. No, no, nooo! by Anonymous Coward · · Score: 0

    Just go on ebay, type in the name of your printer, and you can buy black + color dual packs for under $10. Just don't buy the namebrand ink - there is no difference in the quality, and all you are doing is giving your money to HP. (Did you know that HP makes 50% of their profit from ink sales, even though ink sales are only 10% of their revenue?!)

  106. Q: HP cartridges 15 vs. 45 by toggleflipflop · · Score: 1

    Hello All,

    I've got a related question: I have recently gotten a HP Deskjet 940C. I have also got a rather large stack of 45 large black ink cartridges. But the 940 now takes type 15, which contains a lot less ink than 45 (of course the price doesn't scale the same way - bastards).
    While the 15 fits in printers that take 45, the 940 printer refuses to accept the 45 (LED keeps blinking), even though it is otherwise identical. Is there a way of getting these things to work ? It seems to be electronically protected. I read something about putting tape over a certain contact but this does not work either. Some people apparently have also seen 45 cartridges been used in store models of 940.

    greetings,
    Tom

    1. Re:Q: HP cartridges 15 vs. 45 by betanerd · · Score: 0

      If you saw a 45 on a display model then it was prob. the 46G (The half full Version) That came with the machine, not the 45A (The real version). HP Claimes they are diffrent. But I find it odd that their "DIFFRENT" ink cark produces the exact same print quality and only seems to be found in the cheaper machines.

      --
      Insert sig here (slashdot) Insert cig here (Lewinsky)
  107. Cost per page. Nobody thinks about it when buying. by Moderation+abuser · · Score: 2

    One of the reasons I like Kyocera laser printers. Very very low cost per page running costs. Almost 1/10 the cost per page of other laser printers.

    Inkjets are spectacularly expensive per page. A cartridge only lasts a couple of hundred pages. That's fine if you only print 100 pages per year at regular intervals since they clog as well.

    My next home printer will be a laser.

    --
    Government of the people, by corporate executives, for corporate profits.
  108. Quill Office Supply by Anonymous Coward · · Score: 0

    of Lincolnshire, Illinois recycles these babies. Ring their 800 number, ask for the postage paid recycling address label.

    Worked wonders for the HP LJ4000, half the price, twice the quality. Ifen we kin git enuf of the HP 4100 carts into dere hanz, we be in tall cottun.

  109. Why I'll pay more: quality by dublin · · Score: 2

    Last year, I picked up a Xerox WorkCentre M940 for less than $100 at OfficeMax - not bad for a decent scanner, copier, and printer, especially one with indiviual ink taks for each color so you don't have to waste ink just because one color wears out.

    I was a bit shocked when I went in to buy an extra set of cartridges at the same store: I was looking at almost $150 for a set of replacement cartridges (to be fair, that included the higher capacity black cartridge.)

    Anyway, I balked and went online to find a better deal. I ordered from AcuJetUSA, since it looked like they had a high quality, professinal cartridge. Whn I finally tried them, I found that the AcuJet ink (these were replaceemnt cartridges, not some cheesy refill kit) was of a VASTLY DIFFERENT COMPOSITION from the Xerox originals. After replacing only the black cartridge, it's now impossible to print anything with multiple colors - the black ink bleeds almost 1/16" into any adjacent colored area, something that never happened with the Xerox ink. In addition, the AcuJet ink is "wetter", leaving the paper puckered and wavy from moisture even when printing an all-black page.

    To AcuJet's credit, even though the normal 30-day return period was up, they've agreed to take all the cartridges back and return my money. (I'll send them back in a day or two, and we'll see.)

    I will be buying geniune Xerox cartridges from now on, though. The hassle of returning these alone isn't worth the money I would have saved. Amazon seems to have about the best deal among the reliable vendors. (I don't want a refilled cartridge passed off as new...)

    --
    "The future's good and the present is nothing to sneeze at." - Roblimo's last ./ post
  110. NCR cashed in on this...is HP changing strategy? by WaxParadigm · · Score: 1

    NCR had an ink cart (ribbon cart for dot matrix) called the "answer casette". I believe it sold for around $20...until the patent ran out, now you can get them for like $3 made by someone else.

    I believe this one model answer casette is the most-profitable tangible product NCR has ever had.

    As for making things easier to refill...My parents just bought an HP OfficeJet d135 (AMAZING printer BTW, it's by far the best form factor and easiest to use officejet I've ever seen).

    Anywah, the print heads and ink carts are separate (not combined like we're used to). I don't know what the strategy is here. Feel free to speculate all you want.

  111. Re:Of course they're going to try to keep ink sale by john+barleycorn · · Score: 1

    "Printer manufacturers have also claimed that using non-OEM inks would damage their printers, and that using non-OEM inks would void the warranty. However, the manufacturers were required to stop this tactic; under the Magnuson-Moss Warranty Act and general principles of the Federal Trade Commission Act, a manufacturer may not require the use of any brand of ink (or any other article) unless the manufacturer provides the item free of charge under the terms of the warranty. This hasn't prevented salesdroids and tech-support people from claiming that, but they'll fold if you press them."

    I work for selling these types of products. At one point two years ago I was _ordered_ by management to tell customers exactly that if it came up. I knew it was a lie so I fought them on it. It took my sending e-mail to three different higher ups in the company to get the store management to change theyr policy on the issue.

  112. new officejet self-aligning too by WaxParadigm · · Score: 1

    One sweet feature I forgot to mention about the d235 is that it is self-aligning. Instead of the old:
    - printer prints page with lines
    - you chose best alignments and tell software

    The printer now:
    - prints onto paper, looks at paper, adjusts, repeats...until it is perfect.

    Pretty cool

  113. Me too by Anonymous Coward · · Score: 0

    I got one too, after finding the chips on my HP printer cartridges and getting very pissed off. The cyan would go "empty" and shut down the whole printer! I refuse to play that game, so no more HP products for me. Ever. I love the Minolta.

  114. Another low running cost option - Kyocera lasers by Colin+Smith · · Score: 2

    Most lasers cost 1 - 3p per page, most injets are 4 - 12p per page.

    Kyocera laser printers running costs are 0.3p per page. The trick is the drum is ceramic and is guaranteed for 100,000 pages. Their toner is also inexpensive.

    Their printers are marginally more expensive than the others in the market but in a small business they pay for the difference within the first 10,000 pages.

    Have you noticed how magazine articles on printers never quote the cost per page? This is the solution for keeping running costs down. Insist that the magazines quote costs per page.

    --
    Deleted
  115. Re:Cost per page. Nobody thinks about it when buyi by WaxParadigm · · Score: 1

    I did a cost comparison a while back with some friend's printers (we were all bitching about the cost of carts). It all depends on the capacity of the cart. If you have the HP 45A cart (fully-filled 45 cart) you're getting some pretty good cost-per-page. I did and had the best CPP out of us. Looking into a few brands (HP, Cannon, one other) the CPP were all about the same, and lower when you got into the nicer printers (like mine).

    I think it just makes sense. If you pay more for the printer, they don't have to make as much $$ on the cartridges.

  116. Re:OFFTOPIC: Re:Humor - Coming soon, "Inkwrap agre by Anonymous Coward · · Score: 0

    Boo fucking hoo, you have to see someone's .sig file. Dear God, you must be an anal son of a bitch to whine about something as insignificant as that!

    Blow me fucknut. I'll post my goddamn .sigs where ever I fucking please. Don't look at them if you don't fucking like them.

  117. Refill kits and junkies by Anonymous Coward · · Score: 0

    I work at Fry's...well, hopefully I won't in a day or so, but until then I still do. Anyway, I work in the computer accessories department, and we sell two kinds of refill kits. Both include a syringe with needle.

    We have to throw out several packages a week that have been broken into. Guess what's missing? The syringe!

    Remember, just say no.

  118. just one by Gavitron_zero · · Score: 2, Interesting
    of the reasons that I love solid ink printers.

    Fast, low operating costs, free black ink, fantastic color. If only there were consumer models...

  119. how's it run for you? by timothy · · Score: 1

    What OS do you use to run that printer, and have you encountered the software flakiness my dad has? (Something to do with the spooler being corrupt, he says, secondhand from the tech support guy at Minolta.) It seeems to work for a while, then go down for a while, then back up; the hardware checks out (via some sort of remote check I'm surprised they could do through his firewall, but Hey, I wasn't there, and maybe they were using an imaginary test device and guessing a lot ;)), but the software seems to tend toward corruption even after reinstall.

    Do you by chance run it with Linux or one of the BSDs? Any reason to think it would or would not work with those?

    Cheers,

    timothy

    --
    jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
  120. cry me a river by jjtime4sko · · Score: 1

    Look at these companies' financial statements. Nobody is making an obscene amount of money selling ink-jet printers and supplies.

    Why not? Because it's an incredibly competitive industry, in which they take a huge loss (up to $100) on every printer sold, and make it up on cartridges.

    Nobody gives you the right to buy a $49 printer (which cost over $150 to make, ship, stock, and promote) and then complain that the evil printer manufacturer wants to pay some salaries now.

    And for you refillers...you had a great idea, reaping the rewards of the printer manufacturers' R&D by tapping into their profit stream. And then you complain when they try to protect themselves.

    End game:
    1. consumables drop in price, refillers' price advantage goes away
    2. printer manufacturers raise printer prices to make money again
    3. consumers who only print occasionally get hammered.

    1. Re:cry me a river by acceleriter · · Score: 2
      Jesus H. Christ. You sound just like the apologists for the manufacturer of the iOpener, etc. that made the mistake of using a razor blade business model when other people can make the blades.

      To turn your argument around a little, once I've bought the printer, where's the manufacturer's God-given right to tell me what I may and may not do with it? Once I buy it, it's mine. And if I find a way to refill their evil, proprietary, page-counting, rent-a-printer cartridges, I guess it sucks to be them.

      That said, I've never bought a printer for which I couldn't second source supplies, and if I found that I had inadvertently purchased a printer with "chipped" cartridges that were non-refillable and/or refused to work after printing some fixed n number of pages, regardless of the ink/toner left in them, I would immediately return it. If the return were refused, I would dispute the charge with my credit card company (costing the store some money and sending a message about that manufacturer's gear, whether or not the chargeback is successful).

      Please don't mod this up. I'm capped, and some dickless coward will us an "Overrated" on it. Feel free to mod it down, though.

      --

      CEE5210S The signal SIGHUP was received.

    2. Re:cry me a river by jjtime4sko · · Score: 1

      I violently agree.

      If you want to spend your time trying to figure out how to get around any company's business model, go right ahead. I know lots of people who bought two roundtrip airplane tickets to get around the Saturday night stay rules.

      And if you don't like the way they protect their business model, shop elsewhere.

      But if you start a business based on another company's product, please don't turn to legislation or lawsuits when they change their architecture to protect their profits.

      And for those of you out there thinking "But what about Microsoft?", it's not the same. Printer manufacturers always made their own supplies...MS never touched the browser until it threatened them.

    3. Re:cry me a river by acceleriter · · Score: 2
      But if you start a business based on another company's product, please don't turn to legislation or lawsuits when they change their architecture to protect their profits.

      I also violently agree. But only if the printer companies haven't colluded. If they have colluded to not compete in this space by using these devices and pricing similarly, then they should be smacked down with extreme prejudice.

      Please don't mod this up. I'm capped, and some dickless coward will use an "Overrated" on it. Feel free to mod it down, though.

      --

      CEE5210S The signal SIGHUP was received.

  121. get a clue. by Anonymous Coward · · Score: 0

    Printers are on the decline, god willing. I'm sick of paper jams, ink smears, paper jams, dried ribbons, tractor feed, old paper, new paper, paper period.

  122. Things are about to chnage anyway. by thogard · · Score: 2

    Several of the compaines that make the print heads and other printer bits decided to get into the Point of Sale area. The POS people have been using $4 ribbons and cheap paper for a long time using nice 8 pin dot matrix and are very sensitive to the consumbales costs. The result is that now there are some very long life good inkjets that will use any ink you care to dump in them and have running costs lower than dot matrix printers. The big players aren't going to intorduce these into the consumer or business market yet but the noname tiawan compaines have already started. In a few years these $75 printers that use $50 worth of ink every week will be gone but only if people stop buying name brand printers. BTW the epson RX80 I got for a birhtday present in '82 still works great for program listings so I can see why people can get loyal to a printer brand.

  123. Why do I have to replace the print head as well? by I+didn't · · Score: 1

    They should seperate the print head and the ink cartridges.

    So that I can replace only the ink cartridge when it's out of ink. And I'll replace the print head when "necessary".

  124. Re:Nothing new-revenue model used by many industri by Anonymous Coward · · Score: 0

    Razors and water filters are doing all the work--the razor or pitcher is just a glorified handle that can't cost more than a few dollars to make. I haven't looked at electric toothbrush consumables, because that's a level of laziness I can't even aspire to (and vibration can't be great for your wrists).

  125. Re:Why do I have to replace the print head as well by Anonymous Coward · · Score: 0

    They do this in large printers. I have 2 HP DesignJet 1050c pluses. They have 4 350ml ink cartidges. Each ink cartridge is $160. Each print head (ther are 4) is $140. So to replace all inks and all printhead in ONE printer is $1200.
    You guys need to quit bitchin' about $60 worth of cartidges. Either buy them or build your own damn printer.

  126. Re:Why do I have to replace the print head as well by dy_dx · · Score: 1

    as i stated in the comment, they do (or at least did), but only in higher end (mostly high volume) products. the cartridges were called something like the "Z" line (sorry if this name is way off, it's been a few months since I talked to the guy) and it makes sense that the more complex technology which would allow a separate ink supply to align appropriately with the head (and deal with the tricky near-head temperature problems) would cost more (and thus not be available in low range products).

    wish i could go on, but i have a final tomorrow, so i have to sleep now.

  127. This is a VERY good idea. by Futurepower(R) · · Score: 1


    The above post is a VERY good idea. I hope Dell management reads Slashdot.

  128. Using them all by alexborges · · Score: 1

    Well... no that im that much of a straight hacker, but HP's way to differentiate between their own cartidriges (HTF does one write that?) is, at best, cheap and stupid.

    For example, arround your standard 12000 inkjet printer there are many models, and they really dont differ much one from another but on the way they talk to a little chip in the cartidri...ink thingie.. So, what i do is buy the cheapest and then break the patent by swaping chips between one ink thingie i got for my model and the cheapest ink thingies i can find.... it works, only sometimes it doesnt detect the ink levels properly....

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    NO SIG
  129. Cheap epson cartridges by Jess · · Score: 2

    It's not cheaper to just buy a new printer, if you have the right model Epson that is. I have an Epson model 640 that I bought for $100-$140 a few years ago. I can buy generic cartridges from SimplyBargins.com for a few dollars. A generic black cartridge costs $1.85 and a generic color cartridge costs $4.10. I've used many of them and had no problems. It pays to check the cost of consumables before you buy a printer!

  130. I have been wating for this to hit! by SWTP · · Score: 1

    The concept is the same as razor blades concept of Gilette. Give the handles away but make them pay through the noise for the replacements.

    Its been this way since day one. If you check, the markup on printers is almost next to nothing.

    The wide format color printers Graftech, Roland, HP etc use seperate refillable ink tanks. Just empty boddle of ink in like the old xrox copiers. The really big electrostatic jobs around 1/2 to 2 million dollar size use direct pickup from gallon cans of paint.

    If you want to freek, add up the cost per page for the Epson C80. Sheeck! The black cart is 30 dollars and the other three total are about 36 dollars. It pop up at 10 cents a sheet using the 5% figures they have.

    For giggle try this. Tiger Direct had a sale of by three cart get referb printer for free a few weeks ago!

    I am wondering when the trully disposable printer will pop up. All the drive would be from the host computer. We are near that on some of these printers.

  131. Using non-OEM ink cartridges by AaronW · · Score: 2

    I have an Epson Stylus Color 800 printer and am surprised at the high cost of replacement ink cartridges. There's no printhead in the cartridge or a chip. I have started buying non-OEM print cartridges and have found that often the quality is at least as good and in some cases much better than the original Epson cartridges. Not to mention that the alternatives are often a fraction the price.

    --
    This post is encrypted twice with ROT-13. Documenting or attempting to crack this encryption is illegal.
  132. Chips no obstacle by Anonymous Coward · · Score: 0

    I went to google and typed in "ink jet cartridge"
    The first site under "sponsored links" was:
    www.inksell.com
    Clicked on the link, typed in the color printer (that my wife demanded we buy), (Epson Stylus Photo 820)
    Result:
    Epson Compatible ink cartridge, New, With Chip, your choice of Color or Black, $16

  133. Re: Epsons and refilling by King_TJ · · Score: 3, Informative

    I recently bought an Epson Stylus Photo 820 printer, because it was top-rated for the price at printing photos - mainly due to the fact that it uses a 6 color ink system.

    I hoped that this time around, I'd at least be able to buy 3rd. party ink cartridges and get decent performance. (My last inkjet was a Stylus Photo 700, and every time I used anything other than real Epson ink, it would clog up after 2 or 3 pages were printed - and nothing would unclog it again, short of putting new Epson cartridges in and running it through 14 or 15 cleaning cycles.)

    My first experience with ink carts. off eBay was dismal though. The colors just wouldn't print uniformily. Every time I printed a test pattern, one color would be missing completely or streaked up. Sure enough, putting in a real Epson cartridge made it start working again.

    I think with these high DPI Epson printers, Epson must be putting some type of thinner or solvent in their ink that nobody else is using. Everything else seems to clog up their nozzles real fast. Quite frustrating.....

  134. fine for inkjet, but not for laser by f00zbll · · Score: 1

    From personal experience, refills only work well for inkjets because of how inkjets work. For laser printers, it usually ends up in leaking toner, which end up messing up the rollers. In the end, you end up messing up your expensive network laser printer to save a couple dollars. Refills don't always make sense.

  135. has anyone noticed... by themusicgod1 · · Score: 1

    how hard it is to get a "regular", ie, dot matrix printer, anymore? i mean, if you want photo quality that's great, go hard...but for those of us who just want to print out a homework assignment, or cards, or mabye even some ASCII art or something and cant really afford the 200$ ink cartridges:...there used to be cheap ink & printers...relatively cheap anyways...but now they dont sell you anything but the ub3rexpensive inkjets/photo quality. i dont see how people need this kind of quality...yes its nice to have the quality, but for the money you pay it may not be worth it : BRING BACK THE DOT MATRIX!

    --
    GENERATION 26: The first time you see this, copy it into your sig on any forum and add 1 to the generation.
    1. Re:has anyone noticed... by SWTP · · Score: 1

      They still are around. Saw some at ComUsless the other day.

  136. Re:It's cheaper to buy a new printer-referb by Anonymous Coward · · Score: 0

    "I can't bitch at Epson too much - when it broke it was replaced the next day - with no questions asked about the obviously-refilled carts."

    Nope,but I had a bitching time referbing that unit.
    Thanks a lot!

  137. Re:It's cheaper to buy a new printer-eternity by Anonymous Coward · · Score: 0

    So if you know you're not going to be using it for awhile. Take the cartridges out, problem solved.

  138. Re:refills suck-money tree by Anonymous Coward · · Score: 0

    "with that being said, inkjet and bubblejet printer makers are involved in a cut throat environment, which causes them to sell printers for less than cost. Money is made up from the ink you buy. You didn't think you could get bubble jet or piezo technology for that cheap, did you?"

    1-It's not as expensive as you think.
    2-We make money off ink AND the paper.

  139. Older inkjets are better... by mikethegeek · · Score: 2

    I've got an old HP 672C that basically refuses to die... It uses an older cart that is readily available from Pelikan and other 3rd parties that keeps it going cheaply.

    But, I never really use it for anything serious, just printing out some docs, FAQ's etc, and the occasional shot of Britney ;)

    I wouldn't even think of replacing it until the thing dies. When it does go, I'd more than likely go with another HP. Or possibly one of the Okidata LED's.

    I wish I could afford a HP LaserJet 4500C for home use though ;)

    --
    === The price of freedom is eternal vigilance
  140. Re:Epson Stylus Color 777-clutch by Anonymous Coward · · Score: 0

    "A tiny spring had come off the hook on the feed cam. Five minutes later, and it was as good as new."

    A more common problem than you think. The clutch spring on some of the newer printers is the same way.

  141. Re: OT Fixing Clogging by Anonymous Coward · · Score: 0

    A trick I've used is to wet a towel with rubbing alchool or windex and to let the printhead rest on it a few hours, this seems to soften the dried ink. Then, run 2-3 cleaning cycle and it should have saved your day :-)

  142. Image quality by unprompted · · Score: 1
    Using other people's ink can sacrifice image quality. Printer manufacturers spend a lot of time and money producing color profiles for their inks and papers. Using different inks will throw this off. You'll also have to find the best driver settings on your own. Third party ink probably won't be absorbed into the paper the same as HP's or Epson's. No one's inks are the same. There's also the matter of print heads gunking-up.

    Just realize that you are giving up convenience and quality when you refill ink cartridges. Printer manufacturers must think that people don't realize this and have to force a decision for their own inks through weird licensing and warranty policies.

  143. Inkjet Refills by Anonymous Coward · · Score: 0

    I've been using refill kits with the ink cartridges for my HP 855Cse for several years now. They seem to work quite well for the black ink unit; I've never tried to refill the color unit, though, and that bad boy is expensive!

    Each cartridge can be refilled at least twice. After that, the jets get kind of mucked up and it's not really worth trying to clean them.

    A good tip is to print in the medium print quality mode on good-quality inkjet-grade paper; you save some ink and the image is pretty crisp. Strangely enough, the all-purpose laser/ink-jet paper at Office Depot (used to come in a pink/magenta package.. not sure about this now) is *really* good, at least with my little printer.

    Another tip is that paper usually has a shiny side and a dull side. It's kinda subtle, but you should be able to tell the difference. The shiny side is the side you want to print on for clear text, etc.

    Good luck!

  144. Epson's reputation: Down the tubes... by Futurepower(R) · · Score: 1


    And Epson bought itself a cheap reputation.

  145. Re:Devil's advocacy, grudgingly-satan calling. by Anonymous Coward · · Score: 0

    "But then it gets back to the question of why the printer manufacturers would object if the printer got busted and leaked all over everything, since it's the customer's fault for "tampering" with the standard operation of the printer."

    Sounds like someone doesn't understand human nature.
    More likely is the customer calls the company up and complains about "what a piece of crap" you've sold them. They totally ignore their involvement in the matter unless you press them about it. Then they act all outraged both about why you can't resolve the issue they caused and the fact that you had to cancel their warrenty. People are just *spoiled*.

  146. Constant Inking System by CConkle · · Score: 2, Interesting
    A little product nobody seems to have mentioned is the Constant Inking System. It is a little assembly of tubes and modified cartridges that will allow you to feed your Epson printer with bottled ink. The kit costs quite a bit--$130 to $270--but bottled ink can be very cheap. Also, there are plenty of inks to use: Generations archival inks, various imitations of the Epson inks, and the very neat Piezography inks, which are basically four or six shades of black/grey ink. These inks are reputed to give amazing black and white prints. (Standard black and white prints from inkjets are either of low density due to only using black ink, or display very noticeable color tinging by mixing the color inks to form a greyscale image.) Many very well reputed photographers absolutely refuse to use third party inks, beleiving that the manufacturer inks are of higher color consistency and depth, are more reliable, and have better archival properties. A lot of these folks hold that proper inkjet prints can be better than traditional Cibachrome or other darkroom process prints. And people who did darkroom printing for thirty years or more, master printers, have mainly converted to using Photoshop and inkjets, beleiving it gives them better quality. I'm not going to disagree--after getting Issues straightened out, I'm extremely pleased with the photographic output of my Epson photo printer.

    (However, I would never, ever, under any circumstances, use an inkjet as a primary printer. Try to find a cheap used laser printer. I've been using an Epson ActionLaser 1500 for pretty much all my life, it's served me extremely well. The printer claims it's printed 9600 pages, and I'm not sure it hasn't reset. I would never, ever deal with the noise, lack of speed, and cost of printing homework and so forth on an inkjet, and nobody else should either. Inkjet text looks nasty awful, anyway. Laser prints look muuuch nicer.)

    1. Re:Constant Inking System by CConkle · · Score: 1

      One rather major correction of detail: I wrote "people who did darkroom... have mainly converted...". This is a miswording on my part. I meant to say that some "people" have "mainly converted" (now use digital processes more than chemical processes), not that master printers as a group had mainly converted to using digital processes. There is definitely still a major market for regular darkroom prints. But for the majority of amateurs and advanced amateurs, darkroom printing in color is Not Workable, leaving digital printing as the most workable option.
      There's a lot involved with printing digital images. The Digital Photography Review Printers and Printing forum is a good resource for all sorts of information about printing issues.

  147. Re:Epson Chip Resetting Kit-3rd party. by Anonymous Coward · · Score: 0

    Why do all that. I've seen 3rd party cartridges that already have the chip built-in.

  148. Hey! Maybe there is a way to deal with this! by teddlesruss · · Score: 1, Interesting
    Just a thought - I can buy a Lexmark Z32 here in Australia for $160AUD, and it comes with a set of cartridges. I can buy a set of cartridges for about $120 the set.


    I believe the printer companies sell their printers at close-to-the-bone or loss prices, and I don't like their attitude to me putting whatever refill I like in the printer I've bought. How can I make my displeasure known? Hmmm...


    If I just throw out the whole printer once the cartridges are empty, that only costs me $40 more than buying new cartridges. Because the printer manufacturer is using the printer almost as a loss leader, if I buy a printer with cartridges, I have now got A) a spare printer (or a printer I can just throw away) and B) if everyone does it, maybe manufacturers of those cheap printers will hurt, and realise that people don't WANT to be screwed for printer supplies.


    I realise there's a bit of an ecological burden involved in throwing away a printer every three months, but there's the beauty of the thing, I can actually sell the printer to Cash Converters or a salvage firm and recoup that $40 gap as well...


    Bewdiful!

    --
    -- ted russ http://www.arach.net.au/~ted/mydynes/ http://www.arach.net.au/~ted/myblogs/
  149. Save your ink instead of buying refills by Philaretus · · Score: 1

    Many printer drivers use more ink than is necessary for satisfactory printing. My company has just introduced a new product that allows you to control the amount of ink you use to print. "Using patent pending software algorithms, InkSaver optimizes printer data so that your printer uses less ink - even when printing at your inkjet's highest resolution." See our website at www.strydent.com.

  150. Re:Nothing new-revenue model used by many industri by acceleriter · · Score: 1
    and vibration can't be great for your wrists

    which has just given me a great idea for that Interplak that's been gathering dust!

    --

    CEE5210S The signal SIGHUP was received.

  151. [OT] Oil Filters by _avs_007 · · Score: 1

    Mobile-1 makes the best damn oil filter around. AC-Delco Ultraguard Gold is awesome as well. Though they are both the same filter, (champion labs)...
    Better then almost every OEM filter. Though I will admit, most other oil filters are pretty crappy. Like fram... Check out this

  152. I Don't Need To Print by dbCooper0 · · Score: 1
    Most things I need to be transportable get emailed to a web-accessible account and are accessed from a client's workstation. Things that are too large get uploaded for FTP access later. Motto: Save paper.

    What is the big deal? I've been on to these supply cost gorging jerks for quite some time now...starting with the LaserJet II or so. Don't play the game, and they will have to redo the Biz Plan.

    --
    db
    Cig:
    ôô
    /`
  153. Just have to rant here by UserChrisCanter4 · · Score: 3, Interesting

    I work retail, so I hear people complaining all the damned time about the cost of ink refills. Here's an easy way to figure it out: The cheaper the printer, the more expensive the cartridge. Simple as that.

    Go buy a cheapie Lexmark z23 and marvel at the ~$33 cost for the black ink. Now buy an HP 900-series, and notice how the price drops to ~$30. Now buy their D135 all-in-one unit and (HOLY SHIT!) the price for the black is $22. Is anyone else surprised, because I'm not.

    Is it an honest way to do business? That depends on your perspective. I always try to show a customer the fact that the $20 they're saving here is going right out the window when they replace the ink for the first time.

    I have a laser that I use for 95% of my printing. You can snag a good quality home-oriented laser in the $250 range if you shop it. I have a couple of old color units that I use if I NEED color. I might pick up one of the photo-type units if for some reason the SO decided she wanted more of the digital pics printed out. Under no circumstances would I ever try to print the volume of papers that I routinely print (I'm an english major... typical Sunday evening has about 50 pages worth of printing in its future) on an inket. You wouldn't try to run a DNS on a Win95 box, and you wouldn't try to go off-road in your Cavalier, so why do so many people insist on using an el-cheapo inkjet for a job that a laser is so much better suited (and cheaper) for.

    So are we complaining when the free cell phone requires a two-year contract? Two cliches come to mind: "Pay me now or pay me later", and "you get what you pay for".

  154. Re:It's about QA -- They all say that! It's B.S. by Reziac · · Score: 3, Informative

    Canon has spouted that same line about print quality since their first inkjets came out, long before there was any such thing as a high-resolution inkjet printer.

    I had a BJ200, which I used enough that the moving parts finally wore out. I found that contrary to Canon's claims, the better cartridges could be refilled indefinitely (not all carts were exactly alike in quality; there were four carts that fit this printer, and the one labeled for their fax unit was best). I've refilled some as many as *8* times, and only lost carts at that point because I accidentally bumped the printhead and damaged it.

    The trick is to keep the printhead clean -- swish it thru denatured alcohol every time you refill it, and make sure you keep the track area clean and free of dust. Use a high quality refill ink, like Fillmore brand (which is considerably better ink than Canon's original ink, at about 5% the cost). Don't overfill the cart -- half-full works better in many cases. If it gets cranky, next time it's empty run a little alcohol thru the cart itself, and print a few demo pages to let it clean out the printhead from the inside, then do the regular refill. (I've even resurrected "dead" dried-out carts that way -- turned out good as new.)

    With proper care, inkjet printheads provide the same print quality throughout their lifetime, which is a helluva lot longer than the time it takes to use up that first ink resevoir.

    Note: I've seem similar results with high-resolution HP and Epson inkjet refills, but my hands-on experience was with Canon.

    And thanks for the heads-up on the newer HP units -- personally, I wouldn't buy an inkjet that rejects being refilled. At some 25 cents per page to print with "original" ink, inkjets cost too damn much to run. (Compare to about 5 cents/page for laser printers, and barely above cost of paper for pin impact.)

    --
    ~REZ~ #43301. Who'd fake being me anyway?
  155. Cheap cartridges not always good by Quila · · Score: 2

    I used a Roland wide format printer and an Epson 3000, both of which took physically the same ink cartridge. The boss ordered cheap refills to save money (the 200ml Roland cartridges were $250 each).

    Next thing you know, the Epson can't print very good quality anymore, and neither can the Roland. We ended up having to replace three heads and an ink line (cracked open, ink everywhere) on the Roland for over $2,000 apparently because of the bad chemical composition of the cheap ink and that it dries too fast.

    The Roland's been on good quality ink for a couple years now with no problems at all, but I think the Epson's trashed.

  156. The Great Printer Scam by Anonymous Coward · · Score: 0
  157. An other interesting article by Anonymous Coward · · Score: 0

    See also Understanding, Reversing, and Hacking HP Printers for more information about manufacturers traps for consumers.

  158. THEY ALREADY HAD THEM! by gl4ss · · Score: 1

    hp-300(310) and hp-500 series had cartridges that were easy to fill with a bottle and a hollow needle, haven't seen those packs for sale for a while tho(guess why).

    the cost? the refill package cost like 5 bucks.

    --
    world was created 5 seconds before this post as it is.
  159. It's a free market thing by PatSmarty · · Score: 1

    If you don't like buying a printer for 80$ with refills for 50$, don't buy it. Go look for a printer for 200$ compatible with 25$ refills. Nobody's pushing you, dude!

  160. Re:refills suck-money tree by chef_raekwon · · Score: 1

    1-It's not as expensive as you think.
    2-We make money off ink AND the paper.


    1 - it is more expensive than 35$ to build a printer
    2 - the money we make off ink is probably 4:1 in relation to paper.

    --
    We're like rats, in some experiment! -- George Costanza
  161. Re:Another low running cost option - Kyocera laser by smyle · · Score: 1

    Yeah, but I've used a dozen or so Kyocera printers. If you ever get TO 100,000 pages (heck 30,000 for that matter), I'd be amazed. Pieces of shite.

    --

    Sleep is just a poor substitute for caffeine, anyway. -Bob Lehmann

  162. Re:Epson Chip Resetting Kit-3rd party. by Mignon · · Score: 2
    Why do all that. I've seen 3rd party cartridges that already have the chip built-in.

    Either I didn't see them myself, or they weren't much cheaper than the Epson ones. Inkjet cartridges run out quite often, so there's good reason to keep your per-cartridge cost as low as possible.

  163. .... And here are some links by some+guy+I+know · · Score: 1

    General-Purpose Inkjet Printers in Review
    Inkjet printers by the four leading manufacturers jockey for position in the $100-$300 range. They offer some attractive features, such as 20 pages per minute printing, separate cartridges, six colors and resolutions over 2400 dpi. Read on to find out the extensive results from over 20 tests, including quality, speed, cost per page and all the rest.

    Canon Photo Printers: S900 and S9000
    Canon 2002 is turning out to be even more aggressive than usual! The old S800 series has been replaced by six new printers. Two of these really stand out: the S900 and the S9000. The new series of printers still uses six cartridges, but the number of nozzles has doubled and there is a new border-free printing function. In order to be as thorough as possible, we not only compared them to the S800, but also to their rivals from Epson and HP. The following tests look at speed, quality and photo costs, in detail.

    --
    Those who sacrifice security to condemn liberty deserve to repeat history or something. - Benjamin Santayana
  164. Bastards using chips to control our behavior! by Anonymous Coward · · Score: 0

    I'm really pissed at this "consumerism" drive and manufacturers who've learned how to use technology to limit users choices. I think what is needed is a law that says printer makers have to guarantee their product for a minimum of five years and forbid them from screwing their customers by milking them with ink cost!

    --It makes you wonder if their is a reason wHY teCHNology isn't making things less expensive; ie; current law allows for exploitation and to top it off, lawmakers are thrilled that there is a price barier for the publishing industry; ie..high consumer publishing cost. Hmm, I wonder if the large publishing houses own a boatload of printing manufactures stock? Kind of like how auto manfacturers are loaded with oil stock?

  165. Re:HP Direct Link by Technician · · Score: 2

    I can't find the information on the website. Care to give a more direct pointer?
    Sure, I posted the home page for the supplier as I didn't want to be single printer specific. However the instructions for the HP printers is here. http://www.atlascopy.com/_inkjet/000001ae.htm
    It includes all the revelant codes to do the service mode printouts including the print cartridge serial numbers and estimated ink levels. No PC required to access this information. It prints hardcopy.

    Info for other printers is also given. It's a goldmine of useful information regarding refilling. I recommend spending time reading to pick up all the tips and tricks.

    --
    The truth shall set you free!
  166. Inkjet savings using software by saiko_bob · · Score: 1

    I heard about this application that was recently released called InkSaver (http://www.inksaver.com) that lets you set ink reduction for your print jobs. Apparently you can set it to save 25-75% color and/or black ink, and it will print with reduced ink but will not compromise quality that much (it's apparently way better than draft mode). Has anybody used this yet?

  167. Re: you can buy CHIP RESETTERS by Anonymous Coward · · Score: 0

    Search the net, resetters for $30.

  168. Re:Having refilled these... by Technician · · Score: 2

    The cartridge chip contains a serial number. There is no sensor on ink level. The printer keeps track of the amount of use of each nozzle. When a cartridge has had so much use, the printer assumes it is empty. The printer refuses to use the cartridge only because it remembers it by serial number. If that same cartridge were put in another printer, the printer will recognise it as a new full cartridge whether it has been filled or not. The service mode of the 900 series printers will print out the serial numbers of the current cartridges along with nozzle counts and estimated ink levels AND the serial numbers of the previous set of cartridges.

    --
    The truth shall set you free!