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Are Internet News Sites Ready for Major World News?

An anonymous reader asks: "Heading says it all really - are Internet news websites ready for the next big world event? news.bbc.co.uk already switches format under heavy load (not sure if this is automatic or not) and i'm sure some other sites do the same. But should a major world event take place in the coming months/years, the Internet is going to be the primary news source for many millions of people, particularly those without access to a quality television news service. How will / can it cope?"

304 comments

  1. Uh oh by joyoflinux · · Score: 5, Funny

    Hopefully news.bbc.co.uk can cope with having it's link on Slashdot's homepage...

    1. Re:Uh oh by nick255 · · Score: 3, Interesting

      If any one is interested about how the BBC's network can handle a /.ing there are network diagrams here

    2. Re:Uh oh by dubiousmike · · Score: 2

      Barely. (10:41 EST)

    3. Re:Uh oh by bcc123 · · Score: 0

      He-he. That post is criminal !!! I read the description and then got to the parent post and only after that, I went back and tried the bbc link just to check if the site is doing ok :)

    4. Re:Uh oh by kcelery · · Score: 1

      Try this link next time: http://news.slashdot.org when MAJOR event happens.

    5. Re:Uh oh by Shant3030 · · Score: 1

      If I had any moderator points, I'd mod that up... nice piece of investigating.

      --
      100% Insightful
  2. won't replace TV by potcrackpot · · Score: 3, Insightful

    Certainly when the events of September 11th took place, for those of us at work in the UK without a television at hand the only way to keep up with events was via the web.

    News sites failed to cope with the load - millions of people trying to access the same sites meant that no amount of bandwidth could cope with demand.

    For this reason, I don't think that the web is going to replace television as a source of live news coverage anytime soon.

    1. Re:won't replace TV by garcia · · Score: 5, Interesting

      personally, I didn't like watching TV on 9/11/02. They were repeating the same garbage all day long. The reporters were rather boring and the news coverage the same.

      I preferred to read /. (as most other news sites were unreachable due to traffic) b/c of not only the news but also discussion w/others. It was interesting to read what other people were feeling, especially those that were not in the US.

    2. Re:won't replace TV by MImeKillEr · · Score: 3, Interesting

      Agreed. The 2nd plane hit the 2nd tower just as I was pulling into my parking lot at my (then) office. I thought it was a total and tasteless joke (considering the juvenile humor the morning show I listed to at the time was known for). When I unlocked the office, I jumped on CNN's webpage. By the time that the rest of the engineers and the admin staff arrived, CNN was almost unreachable. We did get to watc about 15 minutes more of the coverage before we lost connection.

      I tried several other news sites (MSNBC, ABCNews, etc) only to find the same congestion.

      No, the internet isn't ready to handle the bandwidth associated with millions of people logging on to get the latest information.

      Which leads me to a question: Any *decent* (and FREE) newstickers out there that are totally customizable, and run under Windows? I already checked SourceForge.. I've been using Netropa, but its not set up to allow me to add whatever channels I want. I tried Swen (from Tucows) but it doesn't work at all..

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
    3. Re:won't replace TV by Anonymous Coward · · Score: 0, Troll
      personally, I didn't like watching TV on 9/11/02. They were repeating the same garbage all day long.
      Yeah, it was rubbish. They just junked the whole schedule to show a couple of buildings on fire somewhere in america. Complete crap.
    4. Re:won't replace TV by nicklott · · Score: 4, Informative
      The BBC has its bandwidth graphs online here.

      Sept 11 is just on the left of graph at the bottom. Interestingly a normal day's traffic is now greater than the sept 11th spike, maybe they could handle major news events.

      (I can't think what the early april spike is, but the raised traffic in june/july is the world cup)

    5. Re:won't replace TV by Mr_Dyqik · · Score: 2

      Possibly the April spike is the UK budget announcement. Since that knd of thing has a lot of information involved, most of which only applies to a small portion of the audience, it works a lot better on the web than on TV.

      The general increase since summer may be due to the increasing availability of broadband connections in the UK, or thousands of students who normally look at the site through the academic caches getting summer jobs (though I doubt it).

    6. Re:won't replace TV by billbaggins · · Score: 3, Interesting
      I can't think what the early april spike is
      Just off the top of my head... would that be about when the Queen Mum passed away?
      --
      "The best argument against democracy is a five minute chat with the average voter."
      --Winston Churchill
    7. Re:won't replace TV by Anonymous Coward · · Score: 0

      It was a smart man who decided to post this as AC. I vote +1 Funny myself. :)

    8. Re:won't replace TV by Unknown+Bovine+Group · · Score: 1

      This is why the p2p model that the copyright nazis will succeed. As the world crushes a few servers, p2p sharing will enable the information that people want to see to be shared and replicated so the load is spread thoughout the internet instead of the same damn page being downloaded over the same pipe 70 million times.

      --
      m00.
    9. Re:won't replace TV by gmajor · · Score: 1
      The reporters were rather boring and the news coverage the same.

      In all fairness, I don't think the news reports on 9/11 should have been writted to be more exciting. They favored information over entertainment. As for the repetition, some of it was necessary. With millions upon millions tuning into their television sets every hour, the news organizations probably felt such repeptition necessary to inform their whole audience.

    10. Re:won't replace TV by Unknown+Bovine+Group · · Score: 1

      Uh,
      This is why the p2p model that the copyright nazis HATE will succeed.

      Monday.

      --
      m00.
    11. Re:won't replace TV by Dukebytes · · Score: 1
      This is soooo true. I read slashdot more that day than I watched the news.

      And there is one good reason why - it was real. The news on TV is almost fake in a way. It's just to filtered - relative to a firewall - you only see what they want you to... I remember reading stories on /. about people who were at the towers just days before and people who had friends who worked there and some from people outside the US who had a very different view on things. Some of it really tore me up. Well most of it did - but /. put it in a different light.

      I think that the way of the future news wise will be growing more with IRC and sites like /. that don't fluff it up or screw it up like the big stations do.

      At least I hope it will grow more like that.

      Duke

      --

      FreeBSD: Nothing runs like a daemon with a pitch fork.
    12. Re:won't replace TV by Citizen+of+Earth · · Score: 1, Redundant

      By the time that the rest of the engineers and the admin staff arrived, CNN was almost unreachable. We did get to watc about 15 minutes more of the coverage before we lost connection.

      One thing that news sites need to do, which some did manually after a few hours of being down, is to respond to heavy load by reducing the number of bytes per page & processing load. First, they should switch to static pages, and then they should trim down graphical content until the pages are all text. And this should be done automatically. I suspect that most people are at work when the bulk of news stories hit.

    13. Re:won't replace TV by Anonymous Coward · · Score: 0

      Hahahaha.

      Thanks, that's the best laugh I've had all day!

    14. Re:won't replace TV by wrax · · Score: 0

      I don't know, I remember the internet getting really slow on 9/11. most Internet news sites were also down for most of the day due to the load of users. I am not really sure if the internet is prepared for what will happen again if a world event took place. (Aliens landing??, nukes used against Iraq?) who knows if the Internet will cope.

    15. Re:won't replace TV by Anonymous Coward · · Score: 1

      *scratches ass*

      So what big news happened on 9/11/02 that I should be aware of?

    16. Re:won't replace TV by EvanED · · Score: 2

      I have a suspicion that they learned from 9/11 and did exactly what you said. CNN's site was stripped to bare minimums by the time I found out about it (an hour after the first hit, when the school principal announced it over the PA), and, while it was very slow, did load most of the time. An hour or two later, it was at a perfectly acceptable speed.

    17. Re:won't replace TV by mcSey921 · · Score: 1

      Very true the majors went down, but slashdot stayed up. I followed 9/11 via stuff reposted on slashdot.

      So I guess at least one major stayed up:)

    18. Re:won't replace TV by Anonymous Coward · · Score: 0

      bbc.co.uk was not down on 9.11. It was sluggish, but not down. I would say it coped admirably.

      Less popular newsites like csmonitor.com handled the load.

      Forums like slashdot were delivering news and info and not buckling.

      The internet works to deliver news, it just doesn't follow the broadcast model.

    19. Re:won't replace TV by peg0cjs · · Score: 1

      It probably also had a lot to do with a lack of new information coming in.

      A friend of mine commented to me once that around 10:00-10:30 am EST much of the news content began repeating itself over and over, with no new developments until very late in the day. He suggested that it may have been the military/CIA/FBI/NSA/gov't clamping down on the media outlets and attempting to control the information.

      I thought it followed the typical investigative approach. As the authorities move from shock to investigation, one would expect the news to dry up a bit until leads are developed and pursued. We saw much of the same headline development in the WTC bombing way back when.

      Shock and horror, followed by the beginnings of investigation, followed by leads, followed by concrete facts. Then again, maybe I'm being naive!

      --
      Karma: Excellent (Mainly due to Bill & Ted's Karma Adventure)
    20. Re:won't replace TV by Usquebaugh · · Score: 2

      MBONE?

      Multicast vs Unicast guess which is better for a large number of viewers?

      I'm hoping that more TV/Cable/Internet conglomerates wake up to what a boon MBone would be to them.

    21. Re:won't replace TV by Anonymous Coward · · Score: 0

      I managed to get web news on 11 Sept. It was Pravda . The Russian pages had something, I could figure out "757" and "WTC" in Cyrillic. The English page was from 10 Sept. So far as I can tell, it hasn't changed since.

    22. Re:won't replace TV by fenix+down · · Score: 1

      I thought they were pretty good, compared to normal anyway. It was kinda depressing watching it return to suck after a few days. For a minuite there they were giving you actual information.

  3. Not yet... by Da+Fokka · · Score: 0

    At least, not as of 9-11-2001. When I heard a plane crashed into the WTC, it was confirmed by the fact that I couldn't reach any of the major news sites. Which didn't help an awful lot.

    As long as major sites get slashdotted, they won't be ready for the traffic associated with a major event.

  4. Internet not the best medium for broadcasts by nick255 · · Score: 5, Insightful

    How many people have internet access, but no access to TV, radio, or other broadcast recievers? For major news stories boardcast medium will always be the main method of disseminating information to the masses, client-server systems aren't really designed for this purpose.

    1. Re:Internet not the best medium for broadcasts by JohnFluxx · · Score: 5, Insightful

      People at work.

    2. Re:Internet not the best medium for broadcasts by LaughingOrc · · Score: 1, Insightful

      Many people in my dorm depend completely upon their computers for communications with the outside world. I don't even have a phone, to say nothing of a television.

      --

      - Shadow, the Laughing Orc

      http://bomns.sf.net/

    3. Re:Internet not the best medium for broadcasts by ackthpt · · Score: 1
      Depends upon whether you're watching, listening or just viewing pages. About three years go I used to watch the BBC over a 56k connection on a laptop, which wasn't too bad after 10pm PDT, any earlier and too much congestion. It's still about the same. During the Tour de France I had no trouble following Phil Liggett's commentary during the early morning (again, PDT) from OLNTV's feed. Had to lobby them to get it same on OLN Radio though, but finally about the last week they did.

      As far as internet best medium for world news, I'd say so, the only caveat being the reader should have sufficient skill to seperate the wheat from the chaff, as applies to newspapers, radio, TV and presidential speeches.

      --

      A feeling of having made the same mistake before: Deja Foobar
    4. Re:Internet not the best medium for broadcasts by Anonymous Coward · · Score: 0

      Certainly true for Sept 11 last year.

    5. Re:Internet not the best medium for broadcasts by GothChip · · Score: 1

      Try most of the people who may be in an office at work. Major news stories don't just wait until you are home to happen.

    6. Re:Internet not the best medium for broadcasts by limproach · · Score: 1

      At school also. I happened to be browsing around on the [H]forums during my networking class that day. I found a thread about some rumored attack on the WTC, at the same time, someone walked in having heard about it. We didn't have easy access to TVs there, and with the major news sites getting bogged down, we had to resort to sites that repost or mirror news (like /.)

  5. Did it do that badly last time? by tcdk · · Score: 2, Insightful

    On sep. 11 last year I watched the first hour of it live from BBC's homepage without to many problems.

    Seemed fine to me (not that I was thinking much about the quality). Was it really that bad?

    --
    TC - My Photos..
    1. Re:Did it do that badly last time? by Mr+Guy · · Score: 2

      You got lucky. CNN was posting video clips to their website as they got them in. By 9:30 their webpage had slowed to such a crawl even their ads were having trouble loading.

    2. Re:Did it do that badly last time? by Anonymous Coward · · Score: 1, Informative

      Actually the BBC site was one of the sites I was able to get to. I think perhaps because people in the US didn't even think of going to a British site for US news. CNN, MSNBC, etc were the first ones we thought of.

    3. Re:Did it do that badly last time? by Anonymous Coward · · Score: 0

      Yes!

      I was in Germany at the time ( don't speak any German so TV was pointless ). The BBc site was not accessable at all. The first details I got was from the Indian Times site!!!

      It was a while before I checked Slashdot - with (almost) no problems at all.

      Well done slashdot - should have done better Beeb.

    4. Re:Did it do that badly last time? by Anonymous Coward · · Score: 0
      Hmmm... maybe CmdrTaco should consider teaching news sites how to set up their systems?

      Then again... I'm trying to picture MSNBC with trolls.

    5. Re:Did it do that badly last time? by Blkdeath · · Score: 2
      You got lucky. CNN was posting video clips to their website as they got them in. By 9:30 their webpage had slowed to such a crawl even their ads were having trouble loading.
      As early as I can recall on that morning, CNN had taken down their website and replaced it with a large text link and a picture with a breif blurb. For most of the day it remained an extremely simplistic website with primarily textual content. Video clips were sparse, there were a few pictures, but no ads until mid-late afternoon. By late afternoon they'd re-designed their main page to include all those excellent titles they gave the day ("Attack On America!", "America Under Attack!", etc.) and lots of pictures, snippets, and almost all of the links/sections were about the attack, and the ads had returned.
      --
      BD Phone Home!

      Shameless plug. Like you weren't expecting it.

    6. Re:Did it do that badly last time? by mooneyguy · · Score: 1

      As early as I can recall on that morning, CNN had taken down their website and replaced it with a large text link and a picture with a breif blurb. For most of the day it remained an extremely simplistic website with primarily textual content. Video clips were sparse, there were a few pictures, but no ads until mid-late afternoon. By late ...the ads had returned.

      Completely untrue about the ads. Ads stayed off the site for DAYS and, if I recall correctly, returned some time the following Sunday. For those interested, CNN went to a half-height page at 9:15, then down to an absolute bare minimum page at 9:45. It was restored to a "light" format at 14:55. All Eastern time. The advertisements went away when the site moved to its "bare minimum" format.
      --
      Mooney Guy N4074H
    7. Re:Did it do that badly last time? by SacredNaCl · · Score: 1

      Maybe a bit ironic...But I find I get better news coverage of what is happening in the US by watching BBC than I do from watching the 4 major networks in the US. The information filter is a bit different.
      All media has some bias, there bias just seems to be more relavent for the kinds of stories I'm interested in.

      I did come across some sites that were non-working on 9/11 and 9/12. Most of them were independant media outlets that just got overwhelmed. CNN was extremely slow but reachable.

      Since a lot of traffic gets routed through NY -- I wonder how much of that was a direct effect of sat power outage? Lines being cut? Microwave towers on the center itself going bye bye? The cellular network in NY was barely functional during that period - so it's something to ponder about.

      --
      Freedom is merely privilege extended unless enjoyed by one and all.
  6. Whats going to be such big news? by Anonymous Coward · · Score: 1, Insightful

    I mean ok performance degraded on 11/9 but that was the only event I can think of that made the news sites shudder.

    Do they have any obligation to serve under high load?

    Do we even care? Maybe the radio is a better source of news sometimes, hell try CNN ;)

    1. Re:Whats going to be such big news? by job0 · · Score: 1

      IIRC the crash of that American Airlines plane in New York on Nov 12 also brought a few sites to a near-standstill.

    2. Re:Whats going to be such big news? by Huw · · Score: 1

      I mean ok performance degraded on 11/9 but that was the only event I can think of that made the news sites shudder.

      That was an event that had global repercussions and people everywhere wanted information. News has a nasty habit of happening when people don't expect it. The editor of a news site can't just say to his admins "I think something big is going to happen next month, better get another OC-3 ordered".

      Do they have any obligation to serve under high load?

      No, but if a news site goes down then people will just look for another site that can cope with the traffic. The ones that can't keep their head above water when something happens are going to lose readers.

      --

      --
      Windows XP. From the people who brought you Edlin.
  7. Why... by aallan · · Score: 5, Funny

    ...are Internet news websites ready for the next big world event?

    Why? Are you planning one?

    Al.
    --
    The Daily ACK - Eclectic posts by yet another hacker
    1. Re:Why... by joyoflinux · · Score: 1

      No, with Iraq and other terrorists and countries that harbor them still in the world, there is a possibility that can't be ignored that something like 9/11 could happen again

    2. Re:Why... by JimPooley · · Score: 5, Insightful
      ..are Internet news websites ready for the next big world event?

      Why? Are you planning one?
      Dubya is...
      --

      "Information wants to be paid"
    3. Re:Why... by MrFredBloggs · · Score: 0, Flamebait

      "with Iraq and other terrorists and countries that harbor them"

      You mean America/Israel? Or just countries that speak foreign? Its like Chomsky didn't exist or something. Or have you got a comprehensive rebuttal of all of Chomsky's points in your head, and you`re too lazy to type them up and post them on the net somewhere?

    4. Re:Why... by Anonymous Coward · · Score: 0
      Iraq right, is a fucking country, it is not some hornet's nest filled with terrorists and their homeboys, it should never come top on a list of terrorist-harbouring nations. Ireland possibly, but that's another story you guys on the other side of the Atlantic seem to be blinkered to. Yes there are terrorists in Ireland, yes they've killed more people than any so-called Iraqi terrorist group (can you name one?).

      If you do want to go after nations that do harbour terrorists, then I suggest attacking your allies Saudi Arabia and Pakistan, both of which have terrorist problems; lack of acknowledgement of the problem in one case and inability to control their own territory in another. I guarantee that both these countries have a larger number of terrorists inside their borders than Iraq ever will - hell, Saddam Hussein is after anyone who will destablize him, and that includes Islamic fundamentalists. Same with Gadaffi by the way.

      So don't use Iraq as a pariah for your anti-terrorist mantra. They've done fuck all to you for 11 years, have had no proven links with any terrorist attacks, yet somehow, they get the full force of a war delivered to their doorstep? Why? Who knows - personally I think it's because Saddam showed up his dad, that's all...

      A war against Iraq is not the next worldwide event I'd like to have the internet deal with thanks.

    5. Re:Why... by Dann25 · · Score: 1

      Good logic, except for the fact that Mr. Clinton was directing the country while we trained the attackers

    6. Re:Why... by Anonymous Coward · · Score: 0

      Huh, I didn't say it was Dubya's fault - I said it was all we could expect from a country that was stupid enough to vote for dubya. You, apparently, are one of the ones who are too damn retarded to understand ('dig' -I believe you say) the difference. It's still the same country isn't it. You're not telling me all the clever ones died between the terrorist flying lessons and Dubya getting elected. They died long before that, mostly at the hands of blood-thirsty retarded rednecks.

    7. Re:Why... by Anonymous Coward · · Score: 0

      Chomsky doesn't have "points." He has mindless ideological drivel.

    8. Re:Why... by Anonymous Coward · · Score: 0

      Mindless? I see no opposition to his observations and arguements except posts such as yours, which always avoid taking him on point by point, and instead employ simple ad-hominem attacks. From Vietnam to September 11, only one way of looking at current events is considered valid - thus the American intervention in Vietnam was apparantly an attempt to `help`, rather than an invasion, which is what the facts more closely resember.

    9. Re:Why... by Anonymous Coward · · Score: 0

      Iraqi sponsored terrorist groups:

      The PLO, and all it's cousins. For starters, Saddam Hussein personally mails a check for $10,000 (or is it $25,000) to the family (or political representative) of any idiot who can be convinced to blow himself up in an attempt to kill Jews.

  8. Preparing for the unpredicatable by turnstyle · · Score: 2, Insightful

    Sites can do their best to anticpate heavy load, but off-the-map events like 9/11 tend to reveal weaknesses in systems (which potentially can be elsewhere in the network). Also, it's pretty expensive to engineer to contantly be ready for such rare occurances.

    --
    Here's what I do: Bitty Browser & Andromeda
  9. Not Sure by Anonymous Coward · · Score: 1, Insightful

    It somehow seems unlikely to me that someone will have access to the internet but not televsion so I believe the statement above is somewhat of a canard. Now that being said, it is possible that people may not have access to unbiased television news (eg: China, Middle East, etc ) though it could be argued that most of us dont.

    I do however believe that it can be used effectively as a means for distibuting important news information and really is strength will be that it can provide a broader spectrum of news commentary and analysis.

    1. Re:Not Sure by Queuetue · · Score: 1

      Do you have a television at work?

    2. Re:Not Sure by Anonymous Coward · · Score: 0

      It amazes me that two people would make this completely self-absorbed ignorant comment. I was one of those people in New York with no TV in my office, dead phones, and no radio reception. The only thing that I had was the internet. Like many others I was stuck with scrambling to find sites that were still reachable. You can't imagine what the feeling is like to not know what is going on. Not knowing if Midtown was next. Next time think outside of your own little world.

    3. Re:Not Sure by DJPsychoChild · · Score: 1

      Until recently, China didn't have unbiased internet news either. It was all filtered by the government. In that scenario, where would you turn to for unbiased news?

      --
      CODITO, ERGO SUM: I Code, therefore I am.
    4. Re:Not Sure by Heywood+Yabuzof · · Score: 1


      I didn't see any TV coverage on 9/11 until a bunch of us from work decided to go eat lunch at a bar that had TVs. I relied on the bbc website, and a few npr radio streams to get info. Not everyone has a TV (or even a radio) at work!

      On a side note, the washington post website was one of the few to withstand the heavy traffic quite well - they already had some serious load balancing set up and ready to go IIRC. The bbc site wasn't too bad either - when things first happened, it was the only one that would load at all!

    5. Re:Not Sure by Anonymous Coward · · Score: 0

      I don't have any television at home, nor at work, but I have internet access at both. Internet sites are my one and only source of news for the past six years.

    6. Re:Not Sure by Anonymous Coward · · Score: 0

      did you turn to an unbiased news source on 9/11? I mean one that wasn't on cable TV. Or one that you didn't already normally visit. Google isn't much help with late breaking news -- assuming you know what to search for.

      http://www.google.com/search?hl=en&ie=UTF-8&oe=U TF -8&q=major+world+news+event&btnG=Google+Search

      My point is, that when unbiased information is needed, people are very unlikely to find it. You'll have a habit of going to your normal purveyor of information, even if you don't trust them, but more likely because you've learned that you enjoy the filter (and they've learned how to filter so you'll enjoy the news more.)

      In countries where repressive, state-sponsored, hate-filled propoganda is the only message avaiable outside the internet, what do the citizens who have access to the net go? That's right, only to the sites that feed their world view. Do you think democrats ever go to FOX news? Do you think republicans spend much time at indymedia.org? Do you think PLO terrorists with satellite TV make a habit of watching BBC?

      Most Arabs think America was bombing Muslims in Serbia a couple years ago.

  10. sept 11 by Anonymous Coward · · Score: 0

    When i was at work for september 11, all the news sites went down so we had to go watch good ol' television. In fact, the entire internet pretty much slowed down to modem speeds. However, I had no problem accessing cnn thru http://asia.cnn.com to get the latest info, so maybe they should have redirected people automatically...

  11. maybe... by cybercuzco · · Score: 2

    This is how.

    --

  12. With news that big... by Mattygfunk1 · · Score: 2, Interesting
    ... you would find me reading about it on slashdot, not some news site, for the following reasons:

    1. Resistance to large amounts of sudden traffic.
    2. Meta-news from other sites.

    Simple really.
    -----

    fat chicks need love too

    1. Re:With news that big... by LafinJack · · Score: 1

      Maybe, but everyone knows that Russia's 9th nuke is aimed at Slashdot HQ!

      --
      we are building a religion
      a limited edition
      we are now accepting callers
      for these pendant key chains
  13. internet news by Anonymous Coward · · Score: 0

    err... given that google's news service uses slashdot as a direct source, I'm not sure that it matters. ;)

  14. In a word, no. by FreeLinux · · Score: 5, Informative

    No they can't cope. It's been proven already. Even giants like the BBC and CNN had several moments where they could not handle the load on September 11th.

    I'm sure that they have taken steps to improve things in the future but, there is only so much that you can do, or at least do cost effectively. There is no substitute for hardware and bandwidth but, maintaining enough to support the entire planet at one critical moment in time, that may or may not come, is not cost effective.

    When the time comes, the news sites will buckle under the load, just as the telephone system does. The best source for news, during times of disaster are television and more so, radio. Even in the most remote places, you can still get radio and with new satellite radio, you can get it anywhere.

    1. Re:In a word, no. by Jeppe+Salvesen · · Score: 2

      Oh please. Given sufficient proxies and automatic page simplification, I am sure they can devise ways to deal with the load.

      --

      Stop the brainwash

  15. Backend ? by AltismoMaster · · Score: 2, Interesting

    What type of backend is running most of the news sites? Are some of them distrubuted? (I know some are, but to what extent and how? )

    If you mean a major bandwith spike, then where is the weakest link? Will the pipe fill up before the processing power is toped out?

    I know that some ISP's had their bandwidth bursting at the seams during 911, so even if there was nothing wrong with the news/internet/network - the ISP was fragile.

    Not really a post - in that I am not giving much in the way of answers, but just trying to ask the right questions. There is so much to consider in such a situation, rather than looking (drooling?) at their massive server farm(s), don't forget about the pipe that feeds it(them).

    --
    Create music
    1. Re:Backend ? by jasoncart · · Score: 1
      Are some of them distrubuted?

      Very much so

    2. Re:Backend ? by Anonymous Coward · · Score: 0

      Bandwidth was the major problem on 9/11. That's why you saw sites dropping graphics, ads, streaming media, etc. Once you've filled up your pipe it doesn't matter if your app servers can still serve another 100pg/s.

      The fundamental problem with the web for breaking news distribution is that it is *not* a push technology like TV is. Services like Akamai, etc. can help this, but they cannot solve the entire problem.

  16. Its all in the architecture by Anonymous Coward · · Score: 3, Interesting

    The BBC coped because of two main things. The first is because they switched to a low-graphics version. The other reason is that the BBC's servers are geographically spread out. They have servers on several European backbones, and also have seperate servers in New York Telehouse which serves all the content for the people on the other side of the Atlantic.

    Thats how they coped, my old mucker.

    1. Re:Its all in the architecture by elliott666 · · Score: 1

      ...and also have seperate servers in New York Telehouse which serves all the content for the people on the other side of the Atlantic. so why the hell do they ask me if I'm in the UK or not whenever I go to their site?

    2. Re:Its all in the architecture by Gaima · · Score: 1

      But the BBC didn't cope.
      For large parts of the day news.bbc.co.uk was either completely unavailable or loaded so slowly it was useless.
      sky.com/news lasted out fairly well, and apparently www.ananova.com didn't even blink (I didn't {know,think} of ananova at the time, and now I work for them, oh the irony :) )

    3. Re:Its all in the architecture by Mage+Powers · · Score: 1

      probbly because while the servers can tell the difference of which side of the transatlantic border you're on, the website programming can't!

  17. Ananova by mccalli · · Score: 3, Insightful
    Well, on September 11th Ananova stayed up without trouble. I'm aware that it has also survived a good few Slashdottings too.

    Cheers,
    Ian

    1. Re:Ananova by Observer · · Score: 1

      I'm not sure I'd regard Ananova as a major news site - my guess is that it is much less referenced from outside the UK than (say) BBC or CNN. It's default story display seems somewhat downmarket and UK-centric.

    2. Re:Ananova by Ilgaz · · Score: 1

      Just if you knew the technology it implements and the idea it suggests...

      Its not news.google.com either...

  18. September 11th by sql*kitten · · Score: 5, Informative

    Keynote have oublished a reporton the performance of major web sites on September 11th, 2001.

    Of course, there's a lot of dark fibre around, so the capacity is there if it's really needed. Once the current recession is over, we can expect to go back to the days of massive overprovision and redundancy as content and bandwidth providers seek to build in capacity to handle peaks. What will really help is multicasting for video streams, and well-designed caches at ISPs.

    1. Re:September 11th by TeamSPAM · · Score: 1

      Whether the fibre is dark or not isn't the problem. "The Internet" can handle the ammount of traffic that an event would create. The problem is the servers that everyone want to access will fail under that load. I bet dollars to donuts that news sites were going down on 9/11, but the sites where you can see chicks going down on each other were just fine that day. >;-)

      --
      Brought to you by Team SPAM! where we believe: "Information in the noise!"
    2. Re:September 11th by micromoog · · Score: 3, Insightful
      It was interesting as it showed the Internet both failing at and succeeding in its primary designed function, as a communications and information network that could survive a major catastrophe.

      The "major catastrophe" it is designed to survive is something that physically destroys or isolates many nodes of the network. This was a simple traffic spike.

    3. Re:September 11th by sql*kitten · · Score: 4, Interesting

      Whether the fibre is dark or not isn't the problem. "The Internet" can handle the ammount of traffic that an event would create. The problem is the servers that everyone want to access will fail under that load. I bet dollars to donuts that news sites were going down on 9/11, but the sites where you can see chicks going down on each other were just fine that day.

      You're probably right; the report notes that the infrastructure was fine but the web servers were overwhelmed. Lighting up that dark fibre would make it easier to deploy Akamai-like solutions to replicate content to distribution points closer to the consumer.

    4. Re:September 11th by grishnav · · Score: 2, Interesting

      The internet was designed to be a somewhat peer-to-peer infrastructure.

      IRC, while admitedly incorporating a client/server architecture, is still more peer to peer (it is, after all, Internet relay chat) than a news site (which is completely server/client).

      The "failures" were those parts of the 'net that didn't obey p2p, and the "successes" were the systems that did.

      Even Kazaa lit up with ripped/pirated CNN broadcasts. I didn't have access to a TV that day, either. I got my footage from Kazaa at School.

    5. Re:September 11th by Tassach · · Score: 2

      Sorry, but you are wrong. The WTC crashes knocked out a lot of major internet links. I live and work in Maryland; on 9/11, one of our redundant internet connections went down as a direct result of the WTC collapse. The backbone it routed through was in the Verizon CO that was destroyed.

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
    6. Re:September 11th by sql*kitten · · Score: 2

      The "major catastrophe" it is designed to survive is something that physically destroys or isolates many nodes of the network. This was a simple traffic spike.

      I've often heard this story that the Internet was designed to withstand a nuclear war, but I'm sure we've all experienced the Internet failing on a pleasant summer's day :-)

    7. Re:September 11th by drdink · · Score: 4, Informative
      As a SlashNET administrator, I appreciate the fact that people acknowledge and appreciate the efforts of our users to provide up to the minute news in times of crisis. We hope to continue doing this in the future as time dictates, and we've improved our ability to do so in the future as necessary.

      The problem with the web is that it is graphics intensive. When you go to CNN, you have to download a ton of graphics, you have to initiate a new connection with the server on each request, etc. With IRC, you don't have any of the graphics and you don't have to reconnect to it in order to get updates 5 minutes later.

      The history of IRC is pretty spotty. Most of the times it can be pretty lame and pointless, but it has always become a useful communications tool. I hope this practice continues.

      --
      Beware, Nugget is watching... See?
    8. Re:September 11th by Ratbert42 · · Score: 2

      On 9/11, most of the guys I worked with got their news from cnnfn.com, Yahoo! India, etc. There were plenty of alternative paths to the online news on that day.

    9. Re:September 11th by JimPooley · · Score: 2

      I bet dollars to donuts that news sites were going down on 9/11, but the sites where you can see chicks going down on each other were just fine that day. >;-)

      You know, I remember reading somewhere that Danni Ashe of Danni's Hard Drive [Link to your own porn, you wankers] fame was giving lectures on high-availability websites somewhere. Can't remember where I read it though.
      Could just have been invited by geeks who thought she might give the lecture with her tits out...!

      --

      "Information wants to be paid"
    10. Re:September 11th by blibbleblobble · · Score: 1, Redundant

      "It was interesting as it showed the Internet both failing at and succeeding in its primary designed function, as a communications and information network that could survive a major catastrophe."

      More to the point, succeeding in its designed role as a distributed peer-to-peer system, and failing in the commercial idea of centralised publishers.

    11. Re:September 11th by g0at · · Score: 1

      Riiight... lots of dark fibre around... it'll only take a couple of minutes to provision and implement it in the case of a breaking news story, right?

    12. Re:September 11th by Anonymous Coward · · Score: 0

      Absolutely not.

      News content, like CNN is 99% statically generated.

      I have here a 1U box I bought new for less than $1500 2 YEARS ago that can saturate 100BaseT with static HTTP content while barely breaking a sweat.

      Give me $20,000 today and I can build you a cluster that will saturate any bandwidth you can wire into a single location. 10Gbit/s? The cluster would still have spares for fail-over.

      Now add geographic clustering to that, and the servers should NEVER be a problem.

      99% of slashdottings are bandwidth limited. The other 1% were J2EE app servers that choked under the load.

  19. Well... by Arminius · · Score: 3, Insightful
    the Internet is going to be the primary news source for many millions of people, particularly those without access to a quality television news service. How will / can it cope?"


    They can do it the same way I cope when my power goes off... A cheep battery operated shortwave radio tuned to the BBC or other quality station. IMHO, I'm pretty sure if they can't get access to a TV then what chances do they have at getting the internet?
    --

    ------
    Never underestimate the power of stupid people in large groups.
  20. Yup by wiredog · · Score: 2

    That was my first thought. On that day Slashdot, Kuro5hin, and other places became "rip'n'read" sites and held up quite well under the load.

  21. Sept 11th had valuable lessons by Anonymous Coward · · Score: 2, Interesting

    A lot of news sites got a taste of what covering big events on the internet is like. Some did okay, most didn't. Even Slashdot learned a few things about handling loads.

    Also, it in part led to Google News. I'm actually kinda comfortable with Google handling news, as I think if such an event happens again, Google can just cache the important news.

    TV and radio, though, will likely always have the advantage that viewer load doesn't affect them. So, even if someday we move beyond traditional TV/Radio broadcasting, emergency radio broadcasting should be kept in some form.

  22. hindsight brings foresight by Aaron+Lake · · Score: 0
    I work for a large news site in Michigan (www.mlive.com) that receives stories from 8 papers throughout the state, and we receive national news also. We experienced a few hours of downtime and extremely dragged servers during 9-11. We've since learned our lesson, as I'm sure CNN, NEWS.com, /., and all the others as well.

    Drop the images, cut out server side operations... if you would have asked this question 2 years ago, I'd say no, we weren't ready. It takes hindsight to gain foresight; we're ready now, only because we've learned our lesson once.

  23. Time to wake up. by Anonymous Coward · · Score: 5, Funny

    "...particularly those without access to a quality television news service."

    Gee, that's pretty much everyone.

  24. September 11th by Komrade+S. · · Score: 5, Interesting

    On September 11th, major news sites like Yahoo, BBC, CNN were entirely flooded with traffic much like the phone system was, going as far as taking down some fairly large servers altogether. What ended up happening was that a bunch of IRC channels (specifically on SlashNET) cropped up with people giving live webcam shots, rumours and snippets of information, mirrors. Then the CNN closed captioning bots started relaying to IRC for those without the cable service. It was interesting as it showed the Internet both failing at and succeeding in its primary designed function, as a communications and information network that could survive a major catastrophe.

    --

    s200.org - visit it (me), love it (me).

  25. Modified Delivery Mechanisms by h0tblack · · Score: 2

    With the prevalence of the internet as a means for distribution of all forms of data, new ways of meeting these needs are needed. No longer can one use traditional methods of increasing pipe size or basic colocation and assume that you're back will be covered. We're seeing increasing occurrences of sites being hammered (for whatever reason) and not just the small ones. While the internet may be a massively distributed thing, it still has some major Hopefully this is an area which the methodology of P2P systems and on-the-fly mirroring can help with. If something is in high demand, it should be made _easier_ to get hold off, not harder.

  26. CNN Banner ads by greenfield · · Score: 1

    When major news events occur, CNN will shut off banner ads on its home page in order to speed up page loading times.

    --

    --Sam

    1. Re:CNN Banner ads by Maran · · Score: 2

      I'm far to cynical for my own good. My first thought was "no they won't, they'll add more to get the increased revenue".

      Maran

  27. Quality Television news? by Anonymous Coward · · Score: 0

    Huh? I haven't seen any quality televsion news in years. During a crisis event it's even worse than normal. What brainwashed planet do you live on?

  28. Yes and No by javatips · · Score: 5, Interesting

    My observation for 9/11 waw that major news site crawled under the load. However, less often visited news site were responsive all day and gave the same news with the same level of coverage than the big news sites.

    So I must say, find some smaller news site and bookmark them. When your big-shot news site will crawl under load, just go to the small one and you will get your news.

    BTW if you just want nice video, the Intenet is not the place to go, turn on your TV, you'll get far better image quality and you don't have to wait until the video is buffered.

    1. Re:Yes and No by seangw · · Score: 1

      Does anyone know of a smaller news site we can all bookmark for the next major news event? That way we can all access it instead of cnn.com.

    2. Re:Yes and No by Capt.+DrunkenBum · · Score: 1

      I could tell you, but then it would just get slashdotted, just when I need it most.

      --

      Not everyone deserves a 320i

  29. 9/11 proved it can't by Dynamoo · · Score: 3, Interesting
    9/11 proved that news services collapse under heavy load, something that was repeated only a few weeks later with the Queen's air disaster. This series of diary articles might refresh your memory.

    Being a Brit, the BBC was the first place I turned to for news and basically the whole thing ground to a halt and that was despite the BBC News outfit having upgraded systems substantially to cope with the 2001 UK General Election. Both the UK and US mirror were swamped and basically stopped working. Interestingly the US Mirror site was in New York, not far from the WTC, and despite the fact the power was lost in the entire area, the servers kept going for several days on backup generators until those generators died due to the dust.

    It tended to be the second-tier news service like Ananova that could cope, simply because in times of crisis people will always turn to familiar names first.. the BBC, NBC, CBS, CNN etc.

    I seem to remember that the low-graphics option came after 9/11, but it's only a partial solution to the problem.. several times since then the BBC have switched to low-graphics but there haven't been any events of the magnitude of 9/11 since then.

    Look at it this way.. lets say the US has 50 million office workers with access to the Internet (a pure guesstimate) and they all try to access the same news sites within a window of 30 minutes. On 9/11 people were trying to download videos of the attacks so they could understand what was going on - don't forget that those now familiar images we all know now were completely unthinkable. This combination of huge numbers of users and very high demand for streaming video is almost impossible to keep up with.

    In short, on 9/11 the web let us down and the only people who knew what was going on were those with access to televisions. The world has not moved on that much in the past 12 months, so basically the same thing will happen all over again if (God forbid) the same thing happens all over again..

    --
    Never email donotemail@WeAreSpammers.com
    1. Re:9/11 proved it can't by Observer · · Score: 2
      I seem to remember that the low-graphics option came after 9/11
      No, it's been there from the beginning, AFAIK. The beeb could do a bit better about presenting eg SW frequency information in a form suitable for low-bandwidth connections, but they're pretty good about keeping the low-graphics news pages themselves going and as current as the high-graphics ones.
  30. cnn does it with load-balancing by kipple · · Score: 3, Interesting

    or at least this is what I think:

    http://robots.cnn.com

    however, I still think that the best medium for broadcast is not an interactive media like the Internet, but a one-way media like radio or TV;

    Anyway, I would rather prefer a text-only information source like during the Gulf War the BBC did on IRC. But I may be wrong on that.

    --
    -- There are two kind of sysadmins: Paranoids and Losers. (adapted from D. Bach)
  31. Even more scary... by Nevrar · · Score: 1

    Even more scary... We won't know about it, because we won't have any news to tell us!

    --
    Nevrar
  32. 9/11/01 and CNN by Anonymous Coward · · Score: 2, Informative
    On 9/11/01, many people may have had trouble accessing CNN. There is a good reason for this. CNN was in the middle of a server upgrade. If memory serves me correctly (and keep in mind this is second-hand), CNN only had eight servers running for cnn.com at the time.

    Needless to say, cnn.com really had to get more servers into production quickly. They worked with Sun to get several hundred servers on site and running.

    I don't know why cnn.com had such an upgrade strategy, but it is what happened....

    1. Re:9/11/01 and CNN by Anonymous Coward · · Score: 0

      what were they doing upgrading their servers just before 9am?!?!?

  33. What you need. by FreeLinux · · Score: 3, Interesting

    Get yourself a battery powered portable radio. Make sure that it is the type that can receive shortwave frequencies and you will never be without a BBC broadcast. The are lots of small cheap portable radios on the market that receive AM/FM/SW/TV and I'd also expect to see satellite portable radios soon but, I can't imagine paying the subcription for such a thing, especially when SW is availalble.

    1. Re:What you need. by JimPooley · · Score: 5, Interesting

      Better still, get a wind-up radio such as the Freeplay ones. Then you don't need to worry about batteries, as you can run them off solar power if outdoors on a sunny day, or just wind them up every so often.
      I've got one of the AM/FM models and it's quite good and saves having to get batteries. They also do shortwave models.

      --

      "Information wants to be paid"
    2. Re:What you need. by eam · · Score: 2, Funny

      What about those of us who work in the basement underneath heavily shielded MR & CT scanners?

    3. Re:What you need. by Observer · · Score: 2
      Make sure that it is the type that can receive shortwave frequencies and you will never be without a BBC broadcast.
      Much as I continue to respect BBC World Service's news coverage, their spending on shortwave is being scaled back, especially in places where ready availability of Internet access or rebroadcasters over local FM or cable can be used to justify saving money. I seem to remember hearing that North America is one of the areas affected by this.
    4. Re:What you need. by dattaway · · Score: 3, Interesting

      Why wind up a radio when a much more reliable radio can easily be made out of junk parts that uses NO power source and the minimum of parts?

    5. Re:What you need. by Duds · · Score: 1

      Presumably because some people don't have the skill. The Freeplay radio was invented for the middle of Africa where neither the parts or the expertise was avaliable.

    6. Re:What you need. by DJPsychoChild · · Score: 1
      I'm assuming you work at a hospital? Try this: find a connection to one of the radio antennas for the building. Connect into it, and you're home free (unless you get caught, in which case you're probably work free).

      Be sure not to hook into an important antenna, as people could get hurt!

      --
      CODITO, ERGO SUM: I Code, therefore I am.
    7. Re:What you need. by Snafoo · · Score: 2

      Why use a radio when you can simply have the dentist reconfigure your oral cavity?

      --
      - undoware.ca
    8. Re:What you need. by Anonymous Coward · · Score: 0

      yeah, those savings will come in real handy after the next nuclear war.

    9. Re:What you need. by DoctorFrog · · Score: 2
      Maybe because you want to listen to FM as well?

    10. Re:What you need. by lithiumcloud · · Score: 1

      Hey... the net was designed to survive nuclear war.

      --
      This space intentionally left blank.
  34. Proxies by Midnight+Thunder · · Score: 2

    This is where proxies come in handy. If there are 1000 people in a large corporation trying to access the web at once on such a day, then a proxy would reduce the number of duplicate requests being made to the web site involved.

    At the same time maybe the HTTP procotol needs a version that is capable of UDP broadcasts in special cases?

    --
    Jumpstart the tartan drive.
    1. Re:Proxies by mbyte · · Score: 1

      the squid cache can do multicast communication with neighbour squid caches ...

  35. Quality television news service???? by Anonymous Coward · · Score: 0

    I live in the U.S., subscribe to cable, get all the cable news channels -- but I surely do NOT have quality tv news service -- it does not exist.

  36. News from all over by SplendidIsolatn · · Score: 5, Interesting

    news.google.com should hold up under even the heaviest loads, and while you might not get the actual site it links to, you should at least be able to get the idea of what's going on based on the headlines.

    In a time of crisis, is it really necessary to know the details of a major world event immediately? If a nuke goes off somewhere, I'm not too concerned about who did it--I'm driving to some remote place, THEN I'll start asking the questions.

    On Sept. 11th, what did we know for certain:

    *4 planes were hijacked
    *Two towers fell
    *The Pentagon was hit
    *A plane went down in PA

    everything else was mere specualtion at the time, and everything above could be read by headlines alone.

    Just a thought,

    --
    sig--we don't need no goddamn sig
    1. Re:News from all over by Tull · · Score: 3, Insightful

      > you might not get the actual site it links to

      If you can't get to the site, how can the Google spider?

    2. Re:News from all over by Anonymous Coward · · Score: 0

      They are talking about the first 30/60 minutes when your neighnour goes "Hey have you heard, the WTC was just hit by a plane!".. it took a long time for the facts to clear from the rubble.

    3. Re:News from all over by delta407 · · Score: 2

      That's a good question, but I know Google searches turned up news items regarding the Sept. 11 incidents shortly after they were posted. However GoogleBot indexes sites, it does it well.

    4. Re:News from all over by Anonymous Coward · · Score: 0

      "On Sept. 11th, what did we know for certain:

      *4 planes were hijacked"

      I remember CNN saying 8...

    5. Re:News from all over by Ilgaz · · Score: 1

      I was on a net radio station which is one of the top 10 on world and I gave slashdot.org as the reference. Nobody could work those times except Slashdot.

      The DJ used Slashdot to give news.

    6. Re:News from all over by blibbleblobble · · Score: 1

      "If you can't get to the site, how can the Google spider?"

      It got there first. Look at your website logs someday, and see how often googlebot appears.

    7. Re:News from all over by axlrosen · · Score: 2

      Hm, maybe the previous poster figured it out - maybe http://robots.cnn.com is a server that users aren't likely to type into their browser, but that Google and others can hit for their news?

      Interestingly, the robots.txt file is identical on each one.

  37. Multicast ! by Anonymous Coward · · Score: 5, Interesting

    The answer to scalability has been there for years, and it's multicast. Multicast is a protocol that implement a one-to-many distribution of the information, allowing very efficient distribution of contents on the internet (the target is that the information should not pass more than once on any given physical line), and dynamic group joining and leaving.

    However, ISP and users are confronted to a chicken-and-egg problem: ISP pretend there is no demand for multicast, so that can't justify the investment in increased NOC knowledge, users don't know what it is, and content providers have no support from ISP or user.

    Multicast is however the scalable answer for live broadcast and scheduled replay, it's been there for years and I do not loose hope that it will be better used one day.

    1. Re:Multicast ! by jeffy124 · · Score: 2, Insightful

      multicast would be better for streaming media, not loading of webpages. In a case of a Sept 11 scale news event, local caching would be better, as the ISP could cache major news sites (CNN, Yahoo, MSNBC, etc) and serve those up, refreshing the cache something like every 5-10 minutes, forwarding requests to the real site for pages not being cached.

      --
      The One Rule Of Chess You'll Ever Need: Don't play someone who carries a kit in their bookbag.
    2. Re:Multicast ! by Ilgaz · · Score: 1

      I have never understood why Multicast hasn't been implemented. Its sure amazing!

      Especially those days online radios etc bitching about network costs. Gee. Nobody can inform us WHY the heck it isn't implemented?!

    3. Re:Multicast ! by Ilgaz · · Score: 1

      but why it isn't implemented? TV stations or RIAA ?
      u know what I mean.

    4. Re:Multicast ! by jeffy124 · · Score: 1

      honestly - Many ISPs dont like having to set up their routers to handle multicast streams. Also, streaming software (both client and server) arent set for using multicast. I dont even know if they are programmed to handle using multicast anyway - as they all use unicast and unicast only. RIAA/whatever has nothing to do with it.

      Like the AC said - it's a chicken & egg problem. ISPs wont turn on multicast until there's demand for it, streaming software developers wont implement it until they know multicast is available for a reasonable chunk of the audience.

      --
      The One Rule Of Chess You'll Ever Need: Don't play someone who carries a kit in their bookbag.
    5. Re:Multicast ! by jeffy124 · · Score: 1

      It's a chicken & egg type of problem. ISPs wont turn on multicast until there's demand for it, and streaming software developers (for both the server and clients) wont implement it until they know multicast is available for a reasonable chunk of the audience.

      --
      The One Rule Of Chess You'll Ever Need: Don't play someone who carries a kit in their bookbag.
    6. Re:Multicast ! by Bazzargh · · Score: 1

      In BT every year (this goes back to 1997 IIRC) we had Wimbledon BBC coverage internally on the MBone - well you have to test the tech somewhere.

      The effect on the bandwidth to our centre (2Mb kilostream link) was not noticeable with about half the desktops watching the telly. Very nice indeed.

      However - multicast is very much a streaming media phenomenon. Anyone know if there's any support for more hypertext? I'm thinking here that something like how teletext works would be fine for html-over-multicast - bunches of pages appear on the same stream, when you request a page there may be a slight delay till that one comes around again.

      Another thing about multicast is that it does away with much of the personalisation (AKA tracking) that websites are into these days. Can you see marketing depts being happy with that?

    7. Re:Multicast ! by Ilgaz · · Score: 1

      Realplayer and Wmedia player has multicast options here. They joke?

    8. Re:Multicast ! by neodymium · · Score: 1

      multicast is not really the answer for traffic spikes as they occured on 9/11. multicasting could be handy if the whole internet paradigm changed from pulling information to a tv-like pushing scheme, losing one of the internet's huge strengths, async distribution of information. remember, one-to-many distribution can only work if the whole audience listens at the same time...

      smart caching algorithms could be an answer, assuming the page lifespan prediction of the caches gets a lot better. with an event like 9/11, nobody really wants outdated information, even if it's only 10 minutes old...

    9. Re:Multicast ! by Sentry21 · · Score: 3, Insightful

      This makes a very good point. Multicast won't work with a static (request, responce, close) connection like websites (because you won't necesssarily have people downloading the same content at the same time)... but it works great for streaming content. Theoretically, if multicast were implemented properly and universally, it would be easier on bandwidth and server load for everyone to view streaming video than static websites (because the server only needs to send out one multicast stream, except if you hit a limit as to the number of destinations that a packet can have).

      Interesting to think that streaming audio and video could be easier on bandwidth than websites...

      --Dan

  38. quality television news service? by Galahad · · Score: 0, Redundant

    Surely you jest!

    --
    --jdp Maintainer of VisEmacs
  39. Distributed news sites? by Jogar+the+Barbarian · · Score: 2, Interesting

    Seems like the best answer would be automatic load balancing between disparate servers. But how would we get the services to cooperate? E.g. rushlimbaugh.com not be too keen on sharing resources with cnn.com. :) And that begs the question, would the "rescuing" site be entitled for a fee for their failover support?

    --
    3. Profit!
    2. ???
    1. On Soviet Slashdot, a Beowulf cluster of alien Natalie Portman overlords welcomes YOU!
  40. You overstate the internet by Lawrence_Bird · · Score: 1

    The internet is not, and probably never will be the primary news source. Radio and TV are *live* mediums, available virtually anywhere at any time. Major events appear in real-time with audio and video. And unlike the internet, TV and Radio short of EMP are hardened to failures in power and other events. Take out a few key routers and where does that leave your net access?

    1. Re:You overstate the internet by daniel_howell · · Score: 2, Insightful

      The internet is not most people's main source of news.

      But it is most people's main source of news _during the working day_. If an event happens during the evening people are most likely to tune to their TV. But if it happens during the day they are more likely to use the internet, simply because that's more convenient. And as you say, they want real time audio and video - from the internet if it's during the day.

      There will always be bottlenecks, simply because it doesn't make economic sense to plan for such rare events. But as traffic in general grows on the internet, available bandwidth/server capacity will grow to meet the average demand (including pictures). This should make it easier for news sites to cope with peaks in demand by switching to low graphics formats.

  41. Flash crowds by ajs · · Score: 5, Insightful

    It was Larry Niven who predicted the idea of "flash crowds". Of course, he was envisioning physical crowds via teleportation, but the basic idea still holds. It's only going to get worse as more and more people use the net.

    Look at it this way: in a primative society, a clan or village would usually have a storyteller or sage who gathered the news of the world in story form and re-told as appropriate. We should not be supprised that it takes millions, perhaps even hundreds of millions of people to be the story-tellers to 6 billion (that's a US billion).

    If the Internet had a higher percentage of useful sites for news (not just talking jpeg-heads, but innovative ways of conveying the STORIES that the news represents), then no one of them would be loaded down and the backbones would be the only bottleneck. Notice that so many of us flocked to Slashdot when the towers fell? Wonder why? Because Slashdot, for good or ill, is our community's storyteller, and we instinctively come here to understand how our community is reacting.

  42. Why you NEED a radio by RealBeanDip · · Score: 4, Insightful

    Folks,

    If you don't have a portable AM/FM radio, or even better a shortwave receiver, then get one TODAY. Get some spare battteries for it as well.

    The simple fact is if you want to hear what's going on during a "major event" radio is the best way to do it. And you have evacuate in a hurry, you sure as hell aren't going to be taking your 60" flat screen TV with you. You want pictures, wait for the evening news, if you want to know what's going on NOW, get a radio.

    Even better, get yourself licensed as a ham radio operator so you can be part of the communication solution if needed (yes, amateur radio is still important, even today).

    --

    You know you're a geek if you've ever replied to a tagline.

  43. I don't think they exist... by naasking · · Score: 3, Funny

    particularly those without access to a quality television news service.

    Isn't that a oxymoron?

  44. That's the point. by Marc2k · · Score: 2, Insightful

    I mean ok performance degraded on 11/9 but that was the only event I can think of that made the news sites shudder.

    ..Err, I believe that was the author's intent when he said the next "major world news event". Obviously, that doesn't have to be "the next time that planes crash into buildings in the US, but when in recent times has newsworthy incident happened? Or at least one that draws that level of coverage? The question was not "Can major news sites cover the England vs. Brazil soccer game this weekend?", it was "If a major world event were to happen in the near future, will the current news sites be able to handle it?" The only point of asking at all is the fact that as you even noted, the last time no, they unarguably did not.

    Do they have any obligation to serve under high load?

    No. If you walk into my store, I have no obligation to sell to you. This becomes a matter of self-appointed corporate responsibility. When it really comes down to the wire, are you about providing the public with vital, up to date information, or are you about providing content to generate revenue? If many of the advertisers' links were slowing up (as was already posted somewhere above), you're not generating all that many more hits, and if they have to click the ad, forget it.

    Do we even care? Maybe the radio is a better source of news sometimes, hell try CNN ;)

    Do you get cable at work? I don't. I don't have a radio either. This happened when most people were at work, getting ready for work, or on their way to work, most of them probably have internet access, but relatively few have access to cable. Radio is a possibility, but on average probably less ubiquitous in the work place than internet access.

    --
    --- What
    1. Re:That's the point. by Anonymous Coward · · Score: 0

      This happened when most people were at work

      You might want to stick a Eastern US/Western Europe in there somewhere. Remember that 1/3 of the World's population is in the East (India and China).

    2. Re:That's the point. by blacksmith · · Score: 1

      When it really comes down to the wire, are you about providing the public with vital, up to date information, or are you about providing content to generate revenue?

      This is probably why the BBC (and probably other public service organisations) seems to cope with load spikes quite well. No adverts, and the low text version is wonderfully lightweight. I suppose the "obligation to serve under high load" would be in the BBC charter if it were being written now.

    3. Re:That's the point. by Anonymous Coward · · Score: 0

      So... Would the network's news servers stand up under a nuclear holocaust? Would anyone be around to test it?

    4. Re:That's the point. by Marc2k · · Score: 1

      That is an excellent point, and I didn't mean to be so ethnocentric there. At most of these places, the events of that day were occurring during primetime, and perhaps there was a lot of television coverage at the time.

      --
      --- What
  45. CNN, others... during 9/11 got it right by X86Daddy · · Score: 4, Interesting

    During the horror of the attacks last year, I was surprised and thankful for CNN's approach which allowed them to withstand the barrage of hits:

    They switched to an old-school, how-the-web-used-to-be, no-nonsense design. It was basic HTML, with some embedded pictures that contribued to the information. No frills, no ads, no sidebars about the latest crap-news, just the information we were looking for. Needless to say, it also ate a lot less bandwidth.

    Of course, they were down part of the morning, but when they came back in the altered format, I thought it was a great move. A few other sites were doing the same thing, and I think they'll remember the technique for the next time something big goes down (hopefully something pleasant next time? I can hope...)

  46. More tech issues in mainstream by SgtChaireBourne · · Score: 3, Insightful
    Sites that can't handle or adapt on the fly to a heavy burst of traffic lose status as a news source. Many sites were unable to cope with the traffic and were slashdotted out of existence. The entire net was under the functional equivalent of a DDOS last autumn. Some probably made improvements in their ability to handle bursty traffic, but many probably save their money.

    To state the obvious, the major news sites would have to have not only leaner pages, but also have the infrastructure to withstand a slashdotting-with-hair-on-it. Leaner, lower bandwidth web pages benefit every one, every day, but for daily needs the infrastructure is going to be expensive overkill.

    In contrast, more of the tech sites were already used to heavy loads and I would guess that his brought in a larger than normal number of new and infrequent visitors. Maybe it was my imagination, but it seemed that after that many mainstream newspapers, magazines, and radio magazines started to carry more cutting edge tech info and topics and providing in a much more timely manner - days instead of weeks or months.

    It would be interesting to map how much the coverage and timeliness of tech issues by the mainstream press changed, when it changed, and how much was related to being able stay on line.

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    1. Re:More tech issues in mainstream by Noryungi · · Score: 3, Funny

      To state the obvious, the major news sites would have to have not only leaner pages, but also have the infrastructure to withstand a slashdotting-with-hair-on-it.

      Slashdotting-with-hair-on-it?

      You mean... A horde of rabid Cowboy Neals attacking innocent news web sites???

      *shudder*

      I think I am going to be sick... ;)

      --
      The right to offend is far more important than the right not to be offended. (Rowan Atkinson)
  47. People in offices perhaps? by Jack_Frost · · Score: 2, Informative

    I have web access here at work without ready access to cable news services on TV. I watched/read about the events of September 11th on the web.

  48. ^^It's supposed to be funny!! by Anonymous Coward · · Score: 0

    Hello! Doesn't anyone get it--it's funny!!

    1. Re:^^It's supposed to be funny!! by gowen · · Score: 2, Funny

      If you have to point out that something is funny, the chances are it isn't funny.

      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    2. Re:^^It's supposed to be funny!! by EvanED · · Score: 3, Insightful

      Unless it's on slashdot, and then there's bound to be 17 moderators who mod it down for the hell of it before people start realizing it on their own.

    3. Re:^^It's supposed to be funny!! by EvanED · · Score: 2

      The fact that the parent is moderated "Insightful" proves my point I think...

  49. Slashdot is the answer by supergiovane · · Score: 1

    I propose a the /.-meter as the official measurement parameter.
    Does a site resist under heavy /.ing? Well, probably it is ready for Global Thermonuclear War.

    --
    Signatures are for stupids.
    1. Re:Slashdot is the answer by Anonymous Coward · · Score: 1, Funny

      > Does a site resist under heavy /.ing? Well, probably it is ready for Global Thermonuclear War.

      Wouldn't you prefer a nice game of chess? -wopr

  50. Get some PRIORITIES! by Anonymous Coward · · Score: 0, Troll

    The worst terrorist attack in recorded history occurred over a year ago, followed by a Holy War against Islam, and now Israel and the Palestinians as well as India and Pakistan are teetering on the brink of their own war, Argentina is in the midst of a financial crisis, America is considering launching attacks against Somalia and Iraq, and you people have the gall to be discussing Are Internet News Sites' Ready for Major World News???? My *god*, people, GET SOME PRIORITIES!

    The bodies of the thousands of innocent civilians who died (and will die) in these unprecedented events could give a good god damn about Major World News, Internet News Sites, your childish Lego models, your nerf toy guns and whining about the lack of a "fun" workplace, your Everquest/Diablo/D&D fixation, the latest Cowboy Bebop rerun, or any of the other ways you are "getting on with your life" (here's a hint: watching Cowboy Bebop in your jammies and eating a bowl of Shreddies is *not* "getting on with your life"). The souls of the victims are watching in horror as you people squander your finite, precious time on this earth playing video games!

    You people disgust me!

    1. Re:Get some PRIORITIES! by Anonymous Coward · · Score: 0

      This is very insightful, moderators, pleade mod this guy up. I wonder if Americans notice that the plea by our government to "get on with our lives" was nothing more than clever manipulation to get us to behave like the brain-dead sheep that we are. No, don't think too much, don't learn too much. For god's sake, don't look into what these people are referring to when they mention the US government as criminal. Oh, and don't question why they would attack the world trade center if they really wanted to attack freedom as our government says they did. No, just go back to sleep and "get on with your lives". Remember boys and girls, this war is about money, and the crap we have done to other countries to keep them repressed and poor is evil beyond belief. The reason the world trade center was attacked was to make a point with our business leaders. The terrorists are smart enough to know that we, the people of the US don't control shit, and that we know even less about the world around us. They were making the point with our owners, the businesses who finance the murder and rape of innocent people day in and day out in South America, Central America, the middle east, and eastern Europe in order to promote capitalism and extort resources, both natural and human from these countries. And remember, we trained the guys that eventually attacked our own people. They were our creations. Normally our creations instead cut up, butcher and hang our enemies, who happen to be innocent civilians of other countries in order to get them to fall back in line. The last thing our leaders want are countries that are sovereign, and it does not matter to our leaders whether these countries are democratic or a dictatorship, we will support the most evil of regimes as long as countries satisfy our economic demands. THAT is what this is about.

      But hey, don't learn too much, don't think too much, just get back to life as normal. Don't question why these men would commit suicide to bomb the world trade center, just fall back in line and get back to life as normal. And remember, you don't want to question our government, for if you do, then you are a traitor, fit for hanging. Land of the free, home of the jails.

    2. Re:Get some PRIORITIES! by smaug195 · · Score: 1

      My god... how dare we discuss anything besides the worlds problems? Life isn't about fun after all, and slashdot really is a website that's devoted to worldwide news.

      Get a life...

  51. ISPs are the weakest link by Andy+Smith · · Score: 5, Interesting

    It isn't just the news sites we have to think about. We should also be asking, when the next big event does happen, will people even be able to get online to access the news sites?

    I'm not talking about some sort of damage to the communications network. I'm talking about ISPs that enforce strict rules on how many of their customers can get online simultaneously. They are the real threat to the Net as a primary source of urgent information, and it's all about money. They take on millions of customers but total capacity is measured in tens of thousands.

    For example, on September 11th there were a few hours when tall buildings in London and other British cities were being evacuated, but many people over here couldn't get online to access vital information because our ISPs have notoriously low capacity and only allow a small percentage of their customers online at any one time.

    Obviously this is a greater threat in rural areas because the only available connection method is dial-up.

    1. Re:ISPs are the weakest link by digitalsushi · · Score: 2

      ISPs can have only a small percentage of their users online because this is how they make a profit. In such a cut-throat competition for users, you can be assured that the going rate for a dialup is as close to just-barely-enough profit-wise as you can get. If your ISP has an 8:1 modem:user ratio, you can figure your average dialup port costs them a little less than 160 bucks a month, including paying the tech support and accounting departments, infrastructure, and maybe, if you're lucky, enough to save up for an upgrade every few years. Expect similar profits in the DSL and cable modem markets. Look at history. Radios. Televisions. Interactive Internet. Each time we make a new medium more complex, the generation before it is 10 times more reliable than whatever you are using currently. When the Internet cannot tell 6 billion people about a crisis, it's hardly laughable that a 2 dollar plastic radio has no problems relaying the news. If getting rid of these "strict rules" (i.e. resource limits) is of universal importance, then people must pay a magnitude more for their access, universally. (Or wait til the next generation of internetworking develops, at which point the current stuff will be ubercheap)

      --
      slashdot: where everyone yells sarcastic metaphors to themselves to understand the issue
  52. HAH! by Delifisek · · Score: 1

    /. is enough
    on 9/11 I got news. It works every time. It had enough speculation. I got everything what I need.

    Others? Others can't be surrive. Becauese they are not designed for nerds.

    --
    [My english is better than most other people's Turkish, so please point out mistakes politely. Thank you.]
  53. Internet? Well, HTTP sucks, but SMTP rocks! by BluBrick · · Score: 5, Interesting

    I am subscribed to a couple of worldwide mailing lists and I have found that email simply rocks in high 'net traffic situations.

    During the New York tragedy, much of the traffic on those lists was along the lines of "I can't get to the major sites because the web is clagged solid - can anyone tell me the latest?". And thankfully for a couple of days, the rules about straying from the topic of the mailing list were ignored.

    Granted, many of the complaints were actually related to individual corporate firewalls, http gateways and proxy servers, rather than the sites themselves, but the situation stands: for whatever reason, you can't get to the site. Our web proxy fell over under the load, but our SMTP gateway just kept on going. And so did most others around the world. And I imagine that NNTP stuff worked just as well the SMTP stuff.

    Remember folks, the Internet is a lot more than the Web!

    --
    Ahh - My eye!
    The doctor said I'm not supposed to get Slashdot in it!
  54. Well, if the world would just get multicast enable by mbone · · Score: 4, Insightful

    Multicast news services worked well during 9/11 and there is no reason to think that they won't the next time. Multicast is specifically designed not to "melt down" under extreme changes in audience.

    The trouble is that not everyone is multicast enabled, but this shows real promise in handling news and emergency information over the Internet.

  55. interesting fact by hype7 · · Score: 3, Informative

    one of the passengers on one of the planes that came down on 9/11 (it was the one that crashed in the field, IIRC) was a founder of Akamai Networks, one of the load sharing/distribution companies that allow bandwidth to scale according to demand. As his plane came down, his company was entering one of the most demanding days in its history, as more people were targeting news sites at once than ever before.

    It's organisations like that which will assist in the next big news item.

    -- james

    1. Re:interesting fact by Anonymous Coward · · Score: 0

      "Reports of my demise have been greatly accelerated."

    2. Re:interesting fact by Anonymous Coward · · Score: 0

      Note to mods: I do not post flamebait, and I never troll.

      Beauty is in the eye of the beholder, methinks.

  56. BBC news by Mr]-[at · · Score: 1

    bbcnews.com uses cookies (set during your initial visit) to direct you to WORLD-centered edition of UK-centered edition. (You're given a choice on your first visit)

  57. /. Quality Assurance by mbogosian · · Score: 2

    Slashdot seems to be the Gray Hat QA engineer in testing concurrent site capacity. Maybe it should get a salary and benefits....

  58. Doesn't CNN have a CDN? by switzer · · Score: 1

    CNN uses Akamai as a CDN (Content Delivery Network), to put all large static files (e.g. Images, Video) at the 'edge' of the network (e.g. distributed to over 10,000 servers worldwide). Even with this technology, CNN's site still failed miserably when it counted (9-10am on 9/11/01). Why would they pay tens of thousands of $$$ per month for this service when it still cannot handle the load?

    1. Re:Doesn't CNN have a CDN? by Anonymous Coward · · Score: 0

      cnn was down 9/11 because it was not using akamai at that time. I noticed the site was back up and images were being loaded from akamai's network. It was quite fast considering the load, do you even know how much it costs to maintain a network of 12000 servers around the world? 10's of thousands a month is chump change for that kind of load balancing.

  59. How sites seem to cope now by jht · · Score: 5, Informative

    Ever since 9/11, I've noticed that the heavily-trafficked sites cope with sudden floods of hits by switching over to static pages with minimal graphics. The NY Times, for instance, did this when the AA flight went down in Queens last November. CNN's done it a couple of times as well.

    When we're looking at scale, though, it's useful for us to remember that these sites can handle way more traffic than even the typical slashdotting can deliver. Most breaking major news can be handled by them with only a little bit of slowdown. It's only the 9/11-scale events that can really bring the news sites to their knees - so lets hope that we don't have to see anything that brings on a overload scenario for the big news sites.

    The other thing to consider is that most of the news providers are still investing some money in their infrastructure - just less than before. It's very well possible that a 9/11-scale event might not hammer the servers the way they were hammered last year. A lot of web sysadmins learned valuable lessons that day that I'm sure have been applied since then.

    --
    -- Josh Turiel
    "2. Do not eat iPod Shuffle."
    1. Re:How sites seem to cope now by MtViewGuy · · Score: 3, Informative

      I think the news sites should have the ability to run multiple mirrors of their own web site all over the world. That way, instead of everyone trying to log onto one centralized site they just log onto the closest mirror site. After all, Microsoft now uses Akamai as their primary means to distribute patches and updates online, and Akamai is one of the companies specializing in this type of business.

    2. Re:How sites seem to cope now by chrisbw · · Score: 1

      CNN has always done this. I work in Atlanta, and my company was given a tour of CNN/Turner's online operations. Their home-grown content management system allows for them to change the template for the front page and republish, so whenever they see major traffic spikes, they pull out images, ads, and dynamic content and revert to a very streamlined front page.

      Chris

      --
      Chris -- http://www.bitter.net/
  60. Unless... by cookiej · · Score: 2, Funny

    ... the headline reads, "Internet knocked out by multi-city EMP attack"

  61. Ready for the SPAM/junk? by Gefiltefish11 · · Score: 1


    Besides the question of whether major news sites are ready for a catastrophic world event, I wonder how the amount of junk mail/SPAM will impact network capacity and overall cost of internet services. I can't speak to how this internet chaff might impact news services, but I'm certain it has at least a small effect on overall "net speed."

    I mention this because this post brings back a strong recollection of emails that swarmed into my inbox after 9/11 --Taliban Singles, the fake face in the WTC smoke, various flash cartoons depicting the bombing of Afghanistan and Bin Laden, soft-hearted text descriptions (probably fake) about survivors and their families, and so on.

  62. 9/11 was not the first Internet News stress test by pvera · · Score: 5, Interesting

    It was Princess Di's death. I was on shift the night it happened and it pretty much brought all news websites to their knees. That was the first time I noticed the low bandwidth version of CNN. At first I thought the site was choking because it looked like some graphics were not loading.

    Still, I'll give it to Slashdot and to IRC. I spent most of 9/11 on IRC transcribing what was being reported on CNN, since for a while the site was pretty much useless. A bunch of us where also taking screen captures and posting them online so people could see the horror. I still have captures of the first flyover of the Pentagon, which is less than 10 miles from my office.

    --
    Pedro
    ----
    The Insomniac Coder
  63. Usenet Example: news.announce.important by shoppa · · Score: 5, Funny
    This was all settled years ago. A long neglected Usenet group, news.announce.important, is reserved for these global earth-shattering events. For Example:
    • (b) "The Internet is running out of IP addresses, please conserve your addresses and give any you are not using back to the NIC." Approved.
    1. Re:Usenet Example: news.announce.important by grainofsand · · Score: 2, Informative

      Recent posts to this important announcement newsgroup include:

      17 Sep 2002 Blind Vigilantes
      23 Apr 2002 Art and all that Jazz
      16 Oct 2001 My car was recently struck by a United Parcel

      Maybe not a such a great source of breaking news - there are no Sept 11-related posts at all.

      --
      A dream is good. A plan is better.
    2. Re:Usenet Example: news.announce.important by Ilgaz · · Score: 1

      Its not moderated eh? You bitch about it but showing the example of such morons abuse usenet.

      Great man.

  64. Got No TV. No Radio. But I have Internet. by Anonymous Coward · · Score: 0

    the Internet is going to be the primary news source for many millions of people, particularly those without access to a quality television news service.

    I dont got no TV.
    No radio.
    But I have internet access.

  65. Yeah, there is by IamTheRealMike · · Score: 2
    Bandwidth insurance.

    When there are big world events, the amount of net traffic does increase overall, but not hugely, as instead of wasting time reading/working, we all go and look at news sites instead.

    One way around this problem is bandwidth insurance. What is this? Large groups of averagely popular websites all get their bandwidth from certain sources. When there's a sudden move in traffic, those really big providers can simply deallocate the bandwidth from gardening.com and reallocate it to the BBC .

    I might be talking out of my ass here, as the BBC already has peering agreements with Telehouse etc it's so big. Alternatively ISPs could implement decent caching systems. Otherwise, FreeNet released 0.5rc1 earlier :)

  66. A Few Ideas by limekiller4 · · Score: 3, Informative

    When 9/11 hit, the first thing I did was wget about two dozen news sites and thousands of blogs immediately. CNN, in particular, got blacked out really, really hard, and was reduced to one image on the front. I wish I had my archives available to post but they're rather deeply gzipped ...somewhere. =)

    Akamai had their work cut out for them that day, I can tell you. I was lucky. I called out sick.

    But none of this really answers the question -- how do you cover your butt and insure that you keep getting a news feed when/if you need it? I noticed that when I go to www.php.com, it's quite slow. So I started using uk.php.net and it zips right along. The moral of this story is that you might want to find 3-5 news sites that you consider good (and a factor in this probably should be how fast news gets to their site), then find some printer-friendly version/low bandwidth links to their front pages. Those are far less likely to be used when things get crazy. Drop some admins an email, perhaps certain versions of their site is located on entirely seperate servers and might go unscathed during a 9/11-ish rerun.

    --
    My .02,
    Limekiller
    1. Re:A Few Ideas by Citizen+of+Earth · · Score: 2

      I wish I had my archives available to post but they're rather deeply gzipped ...somewhere. =)

      Hint: only the first gzipping does any good. =)

    2. Re:A Few Ideas by Anonymous Coward · · Score: 0

      Ha! Nono, what I mean is that it was tar'd/zipped up with a lot of other stuff. So not only is the file generically named, it's buried in some directory. =/

      - Jason

    3. Re:A Few Ideas by azadrozny · · Score: 1

      CNN is typically my first choice for internet news, but I experienced the same thing you did on the morning of 9-11. The Washington Post was the least slow of all the news sources I regularly check. But when I finally got through there wasn't much content in the articles. Early in the day the articles basically said "Planes have hit the WTC, more info to come." There were no pictures either. It wasn't until they rolled a regular old TV into our lobby when we truly grasped what was going on. The average jorunalist is not trained to put what we saw into words, nor is the internet *currently* equipt to handle a breaking news story of this magnitude. I think the internet is great for your average news day, but if a similar event ever happens, I will turn on my TV before my PC.

    4. Re:A Few Ideas by mikeage · · Score: 2

      Akamai had their work cut out for them that day, I can tell you.

      As an often unnoticed aside, one of the co-founders of Akamai, Daniel Lewin (aka Daniel Levin) was a passenger in one of the airplanes-- seat 9B, to be precise. He was the only passenger who appears to have been murdered prior to impact-- it has been surmised that he attempted to resist at least one of the highjackers, and paid with his life. Don't believe it? Lewin was a member of sayeret matkal, the elite Israeli anti-terrorist squad-- it stands to reason that he would have done his best.

      --
      -- Is "Sig" copyrighted by www.sig.com?
    5. Re:A Few Ideas by limekiller4 · · Score: 1

      Oh, I'd believe it.

      As part of the training for this unit, it is required that you run 100 miles through the desert over four days. According to Danny's father, who spoke at his wake, he ran it a second time voluntarily.

      --
      My .02,
      Limekiller
  67. Its called load-testing and load-balancing by Hav0k2K · · Score: 1

    With as much money as these big news corporations have, they can afford to pay for load-testing and geographic based load-balancing. Just look at the statistics of the last site IBM did for the Olympics. It had insane hit-rates and never experienced 1 sec of downtime or missing requests.

    --
    The only thing that can save us now is midget wire-fu.
    1. Re:Its called load-testing and load-balancing by gatkinso · · Score: 1

      Obviously you forget what it was like trying to access a major news site on September 11, 2001.

      --
      I am very small, utmostly microscopic.
  68. quality television news service by stray · · Score: 1
    [..] particularly those without access to a quality television news service

    quality AND television? where do i sign up?
  69. No wonder the BBC can have the /. effect by decarelbitter · · Score: 1

    Check out their quite impressive network infrastructure at this page. Lots of info on their network and links. And, suprise suprise, it spans quite some more countries than only the UK.

  70. Just use a Content Distribution Network... by Anonymous Coward · · Score: 0

    like Akamai, Mirror-Image, Digital Island, Speedera. It's cheap and any of them can handle the load...

  71. Is the current Internet the best system... by Anonymous Coward · · Score: 1, Interesting

    for distribution of widely needed information such as news?

    I've read nearly 100 comments so far and while many mentioned the inherent flaws in the "massive webserver" model we currently use for virtually all web news traffic, no one mentioned the alternatives. For things like news distribution television and radio have an incredible advantage (they don't have to double any output to reach twice as many people as normal) but peer to peer systems would also work wonders in situations like this.

    Maybe that is the rationale behind project IRIS, the recent US government backed research into a complete network founded on the peer to peer methodology.

    www.newscientist.com/news/news.jsp?id=ns99992861

    iris.lcs.mit.edu/

  72. the next big world event: #@ +10, Breaking @# by Anonymous Coward · · Score: 0

    Hopefully, the trial and exile of

    The Chump-In-Charge

    Thanks.

  73. Television and Internet by budcub · · Score: 1

    TV has a big advantage over the internet, because it doesn't matter how many people tune in to a TV station, its not going to prevent more people from watching.

    The more people try to connect to a website, the more it will slow it down for everyone else. Bandwidth is a problem for the internet, not for broadcast (or cable) TV.

  74. Yahoo survived by Anonymous Coward · · Score: 0

    Yahoo news took the load. Yes, there are some sites that you can't "slashdot". Yahoo can bring up a crazy number of extra servers when need be, they use bi-coastal servers, Akamai'd images, and their formatting has alwasys been light. Apart from the DOS attack they suffered a couple of years ago, I don't remember a time when I could not get Yahoo news to respond.

  75. Quality Television news? by cottonmouth · · Score: 1

    That was a joke right?

  76. /. /.'ed? by cylcyl · · Score: 1

    Maybe it's not ready yet. For about 1/2 hr I've not been able to load this site, all the other sites are ok

  77. Exactly which world do you live in??? by DaoudaW · · Score: 3, Insightful


    the Internet is going to be the primary news source for many millions of people, particularly those without access to a quality television news service. How will / can it cope?

    Huh?? I'm not sure what you're talking about but I'm pretty sure I don't recognize it. Quality television service is much more widespread than the Internet. I'm N. American, but I've lived for years in Africa and Asia. I can assure you that in "None of the above" has the web surpassed broadcast media as a source of news for any but an elite few. And the comment is irrelevant for the elite since they have access to "all of the above"-plus.

    Seriously, even in the smallest, poorest villages around the world several people will have radios and access to VOA, BBC, a national broadcast network and one or two regional stations. In addition most villages will have at least one television.

    The internet is a bit player if it's a player at all

    1. Re:Exactly which world do you live in??? by SgtChaireBourne · · Score: 2
      I disagree. In the U.S. there are more people with Internet access than quality TV. Especially if you look at the signal to noise ratio of the content and not just at reception quality.

      Most programs are filler or infomercial. Take one hour of broadcast from CNN for example. Once you've removed all the ads, the logos, intros, thankyous, redundancies, credits, and teasers, you have about 6 minutes of content. A far cry from the days of Walter Cronkite.

      As the big syndicates spread from the U.S. to Asia and Europe, any stations with relatively high quality are drown out or crushed. Content costs. Good content costs more.

      AM, FM and shortwave are a different matter. If you can't access the web, then radio's where it's at. Most villages may have only one TV, but they'll have plenty of radios.

      --
      Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    2. Re:Exactly which world do you live in??? by GlobalEcho · · Score: 2

      Why is this rated Insightful? Zillions of peple work in offices with

      (a) good web access, and
      (b) no television.

      Most companies don't give you paid vacation to go home and watch television during Major News Events.

      Somebody has never held a real job....

  78. Slashdotted by desideria · · Score: 1

    Oh, how funny it would be if it were true.

    - Cath

  79. Are Internet News Sites Ready? by Katz_is_a_moron · · Score: 3, Funny

    Yes.

    I contacted them all and they said they're ready.

  80. Isn't it already? by dasmegabyte · · Score: 2

    On Sept 11th (and you all know what happened there, save the ribbons for a different soapbox), I used the internet as my primary source for what was happening. Somebody here had a radio, and the news channels were spouting lie after lie, rumours on air, digging up unchecked sources, because that's what the mainstream media does.

    I, instead, got my news from "switchboard" type sites (/., drudge and a few forum sites), keeping an eye on who was up, mirroring important pages, and basically exchanging as much info as possible. It lagged a bit...I was 10 minutes out of the loop when the tower fell, for example...but I also wasn't supplied rumours like "there are nukes in the air" or "A fifth plane is on its way to chicago."

    By the way, BBC had amazing realtime coverage plus rm video that stayed online pretty well. NYTimes was slow as hell. CNN got swamped, as did MSNBC.

    --
    Hey freaks: now you're ju
  81. In related news... by m00nun1t · · Score: 3, Funny
    ...CNN.com announces a new hosting deal with hotnakedteens.com to handle peak traffic periods.

    A spokesman for CNN.com said "after talking to several vendors including Sun, IBM and Microsoft, hotnakedteens.com won the business by showing they routinely handle traffic 10 times the traffic we received around Sept 11."

  82. Initial notification only? by Toby+Moray · · Score: 2, Informative
    It's already been kinda mentioned, but doesn't the web just provide the initial notification that something big is happening, then we all switch to "standard" media news to find out more?

    CNN and others provide email alerts for breaking news (which notified me of 911), the web then provides initial reports, then we switch the TV on and get realtime news as the web grinds to a halt.

    Though if the next major event happens on the same day as a game demo or a new Matrix trailer are released, we're truly stuffed...

  83. Re:maybe... by billbaggins · · Score: 1

    How about Google news?

    --
    "The best argument against democracy is a five minute chat with the average voter."
    --Winston Churchill
  84. How Ironic... by tmark · · Score: 1

    ...that a website (/.) that itself is well known for being down, is speculating about what OTHER (far more heavily trafficked) sites should do ? I have to wonder how /. would do if IT were under the same sort of traffic that CNN's or BBC's website experienced on 9/11 ??

    1. Re:How Ironic... by Ozymandias_KoK · · Score: 1

      Hmm...is /. known for BEING down, or having the effect of TAKING other sites down? I must be new here, because I thought it was the second...

  85. "Quality" television news service by ianscot · · Score: 2
    First off, most Web sources of news are basically viewed by their corporate owners as just another channel for content distribution. Your local newspaper posts stories that are slightly-differently-edited versions of ones they'll print (or ones they've printed) in each day's paper, with a few "breaking news" slots where they plug in AP stories during the day usually. They may have a "content management" system in place to send variations on the same thing to your handheld, to pdfs, and so on.

    So we have questions about bandwidth, okay -- but we also have questions about how and whether television and newspaper editorial process might break down in trying to get "instant" stories up on a Web site. A process set up to approve stories for tomorrow's paper doesn't necessarily apply to stories that need to go up now. (My two local dailies have really felt their way with that, too.)

    particularly those without access to a quality television news service.

    Okay, I'll bite... What quality television news service? Gotta get me some of that action. You must not be viewing the local sludge we get here, with the jocular anchors' repartee and all...

    I've seen one U.S. "news" program -- Dateline, maybe? -- ask a scant few questions about the preparedness of New York's emergency Fire and Police responses, mentioning specifically the failure to improve the same communications gear that had failed in the earlier WTC attacks. The show mentioning those problems in passing, almost rhetorically -- "Some people wonder..." was the tone. (Apparently the TV network didn't wonder itself. Only some vague "critics" -- that's the tone I mean.) The New York Times published an article about those same problems, around a full year later if I remember right -- and the article's theme was "Why isn't anyone asking these questions?"

    If we had quality "news" on TV, the shows would be investigating controversial events, not just... what, commemorating momentous ones? Journalism is about intelligent enquiry. If you had to choose between "intelligent enquiry" and "advocacy" in describing the Fox "News" Network, which would you choose? That network is about reinforcing people's political leanings, not reporting the news. No thanks.

    --
    "Fundamentalism" isn't about divine morality. It's about human authority.
    1. Re:"Quality" television news service by I+hate+Perl · · Score: 0

      "That network is about reinforcing people's political leanings, not reporting the news. No thanks. "

      So is CNN/MSNBC and even indimedia( one of the most politicized "news" sites around.)

  86. There is no such thing as quality TV news. by gobbo · · Score: 5, Insightful

    But should a major world event take place in the coming months/years, the Internet is going to be the primary news source for many millions of people, particularly those without access to a quality television news service.

    Please be advised that your set needs adjusting... It's pretty clear from the evidence (and from a phenomenological point of view if you observe your own reactions) that the experience of watching a major event on television as it unfolds barely qualifies as useful information, due in part to the nature of the medium, but largely due to the nature of media filters and techniques. When you see something like 9/11 going on, it's much closer to entertainment, unfortunately, than providing one with reconnaisance leading to rational behaviour. The drama of the moment helps you develop powerful emotions in relation to the event, but what kind of info do you really get?

    When it comes to war, TV obscures. For instance, see this study on media and the gulf war. [Remember that? Oh wait, it's still happening.] A salient quote:

    What our study revealed, in fact, is that TV news seems to confuse more than it clarifies. Even after controlling for all other variables, we discovered that the correlation between TV watching and knowledge was actually quite often a negative one.

    In other words, you'd actually be better off combing through usenet than sucking on the immediacy of the glass teat.

    Qualifier: I've worked in media-democracy-oriented film/video for years, I'm involved and devoted to the medium!

  87. what happened next. by Anonymous Coward · · Score: 1, Interesting

    After September 11th last year, many news sites found they could not cope. CNN is now hosted by Akamai's Edgesuite system. The BBC still serves all of it's own content. The switching between light and heavy pages is not automatic and both are kept up to date so it is easy to switch between them. Also due to the closeness of Telehouse New York to the WTC, half of the BBC's servers were out of action when NY lost power and the backup generators could not cope with all the dust in the air. This actually meant that the traffic was sent all the way to the UK. In light of this, a lot of effort was put into increasing the serving architecture to be ready for another such event...Although it has yet to be tested.

  88. CNN = = Intel by Anonymous Coward · · Score: 0

    I work at a large Air Force base... Intel has a TV on all day long tuned to CNN... Guess that's who does our foot work these days.

  89. Failure of multicast by afidel · · Score: 3, Interesting

    If multicast were ubiquitous then things could have been much better. If people could received the html only web page and turn to the mbone or some other multicast network for the streaming video then the net could probably shrugged almost any event off. Since porn is one of the few things that makes money on the net I am suprised that multicast for streaming smut hasn't become more prevelant.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    1. Re:Failure of multicast by Nate+Eldredge · · Score: 1

      Porn isn't a good example. Multicast only works for sending the same data to a lot of people at the same time. Since your average porn site has thousands of files, it's not likely that too many people will be watching "Animal Antics Number 69.mpg" at once.

      Also, it sounds like html and static images were quite enough to overwhelm sites on 9/11 without even getting into video.

  90. CNN.com by Whizard · · Score: 2, Informative

    William LeFebvre (of CNN.com) has an excellent talk that he's given at least twice at Usenix events (I saw it at Usenix '02, he also gave it at LISA '01), that gives a lot of detail as to the things that had to be coped with to keep CNN.com running on September 11. I can't find the full-text of the speech anywhere online, but there's some information at this site that at least gives you an idea. Interesting stuff!

    1. Re:CNN.com by Anonymous Coward · · Score: 0

      Thank you for posting one of the few truly "informative" posts in this story.

  91. "What if the president declares war this week?" by Bogatyr · · Score: 2

    A local SAGE chapter had the senior sysadmin for CNN come in to give a presentation on managing a large webserver farm. I remember the admin said their weekly staff meetings frequently discussed the answer to the question "What if the president declares war this week?" and the servers' readiness for the load, projected from the traffic they received during Desert Storm. In general, I seem to recall their main strategy revolved around scalable or easily-expanded network connections to the data center, and a large pool of servers used as a testbed and development set that could be switched over to production use (I believe they were using a round-robin DNS strategy similar to Netscape's ftp server system in Netscape's early days.
    I atttended this presentation, so while the description above is first-hand, my memory of the details may well have dimmed with time.

    1. Re:"What if the president declares war this week?" by Anonymous Coward · · Score: 0

      >and the servers' readiness for the load, projected from the traffic they received during Desert Storm

      eh? doesn't desert storm predate http?

    2. Re:"What if the president declares war this week?" by Anonymous Coward · · Score: 0

      Ummm... the last I heard, Congress declares war...

  92. The 9/11 Impact on the WWW ? by bushboy · · Score: 1

    I guess I should do a search on this, but as far as I noticed, on and after 9/11 the internet was running and reporting reasonably, considering the traffic impact ?

    There was a noticable slowdown and I'm sure there was a fair share of server overload resulting in crashes - but the internet held up due to it's very nature.

    What is probably a more worrying fact - what happens when an ISP carrying the bulk of the Worlds internet traffic crashes / goes out of business ?

    --
    A slashdotting - you get the stick first and then the carrot !
  93. It's the money, stupid by David+Wong · · Score: 2

    So tell me again what possible motivation the news industry has for upgrading their online capabilities?

    Are any of them even making a penny on their websites? So why pour more money into upgrades? What's the reward? So they can pay more for bandwidth and lose more money?

    I was at work, away from a television on September 11th I heard vague news of a plane crash on the radio. I logged in for details:

    msnbc.com - down

    cnn.com - down

    cbsnews.com - down

    abcnews.com - down

    drudgereport.com - down

    I turned the radio back on. Yep. Still works.

    Why? Because radio can charge enough for ad space to pay for a working transmitter and a studio and a full-time staff. Cable news makes enough money to support their operation as well.

    But online news, for the most part, loses money, and thus can exist only as an offshoot from an offline operation like a TV news broadcast or a newspaper. Therefore it winds up acting only as 1) a supplement and a promotional tool for the broadcast or publication 2) a reader feedback time-waster.

    It's always this way; follow the money and you get your answer. And right now the answer is none of the online operations have the desire or motivation to be "the" online news source when the next 9/11 breaks. Let the site go down. Who cares?

    1. Re:It's the money, stupid by Ozymandias_KoK · · Score: 1

      Radio and TV don't distribute content in the same way as you see on the Internet. Money doesn't have anything to do with it in this case. Each "client" requiring resources as opposed to broadcasting makes the difference here.

  94. Excuse me? by David+Wong · · Score: 2

    A far cry from the days of Walter Cronkite.

    You mean back when we had exactly 22 minutes of world news for the entire day?

    You mean before the days of 24 hour news channels? And 24 hour Headline News channels?

    You mean before the days of live congressional coverage via C-Span?

    And are you aware that virtually every TV network went commercial-free during 9/11 coverage?

    TV news deserves its criticism, for sure... but be fair. And don't pretend there was this golden age of news when reporters and newscasters worked for free because of an altruistic love of the truth. They've always been under pressure to make the news presentable, entertaining, to package it for consumption. If they don't we stop watching. But there are a HELL of a lot more TV news resources now than there were then.

    1. Re:Excuse me? by SgtChaireBourne · · Score: 1
      You mean back when we had exactly 22 minutes of world news for the entire day?

      Air time not the same as data. Transmitting 24/7 does not mean that there is more than 30 minutes of content. Those 22 minutes gave more info than 1 hour of CNN. Headline news was one of the worse examples of low content.

      You mean before the days of live congressional coverage via C-Span?

      Good point. C-Span is a good counter example to my argument. But it is the exception these days.

      And are you aware that virtually every TV network went commercial-free during 9/11 coverage?

      Yes, acutely aware. The transmissions were filled with tripe and repetition of the same three or four facts. By the time the evening news rolled around, some stations even had war videos complete with music and flags.

      Reporters don't work for free. They work for news agencies. News agencies sell to stations/networks. Facts are expensive, filler like opinions or music videos are cheap. The rest is basic math.

      --
      Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
  95. Let me obliterate your argument by David+Wong · · Score: 2


    CNN HEADLINE NEWS, baby.

    From the AP:

    CNN Looks to Get Hip, Think Young

    Wed Oct 2, 5:02 PM ET

    NEW YORK (AP) - Is CNN Headline News down with it?

    The cable network is trying, judging from an effort emanating from its executive suite to think young.

    CNN Headline News general manager Rolando Santos told the San Francisco Chronicle this week that he's looking to mix 'the lingo of our people' -- words like 'whack' and 'ill' -- into newscasts to attract young people.

    And the New York Daily News on Wednesday quoted from an e-mail sent by a network manager to his headline writers, sending them a copy of a slang dictionary so they can be 'as cutting edge' as possible.

    'Please use this guide to help all you homeys and honeys add a new flava to your tickers and dekkos,' the message said, referring to graphics on the Headline News screen.

    The list of phrases included 'fly,' meaning sexually attractive.

    Santos said Thursday that the e-mail was designed to point out resources that might help headline writers.

    'The e-mail was informational, not a policy or directive from me,' Santos said. 'With that said, I should point out that I want the language used in our tickers and dekkos to be real, current and relevant to the people who watch us.'

    CNN underwent a makeover a year ago to add busy graphics to make its screen look like a computer screen. Its ratings have been improving among young viewers.

    --------------------

    Eh, maybe that wasn't such a great example. "Yo, that suicide bombing is wack!"

  96. Streaming Media and Large Audiences by ellbee · · Score: 4, Informative
    I ran a major streaming media distribution net on 9/11. We saw a steady 75k - 100k simultaneous users (mostly audio) for the next several days as people used webcasts to get live news while at work. We had a few glitches as video streams were inserted by customers without warning us of the oncoming load, but they were mostly transient as we adjusted for capacity. At the edge we were seeing between two and four terabits/second being sent out, and could have turned up more if we needed it.


    I've since built some even larger systems; I've no doubt that it's possible to scale Internet streaming media distribution to millions or even tens of millions of simultaneous viewers using today's technology and protocols.


    ellbee

    --

    You can't fight in here - this is the war room!

  97. 9/11 by trosis · · Score: 1

    Actually I remember only MSNBC being able to cope with 9/11 quickly. CNN was so hard to get to for a long time. Eventually they had to manuall create a stripped down version of the site.

  98. How much bandwidth for Google? by Anonymous Coward · · Score: 0

    Anyone know how much bandwidth Google actually has at its disposal?

  99. call slashdot. by geekoid · · Score: 2

    If I had to design a site that had to stay up during a world event, I'd try to talk to the people that were able to keep there site up(mostly) during the last world event. At least that would give me some ideas to work with.

    Ha, I did the whole post about world events and didn't mention 9/11 once!. . . D'oh

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  100. Google takes Internet load by oniony · · Score: 1

    343 million flood to Google cache as Internet sites drop like flies around the world.

    --

    Powered by onion juice.

  101. Well look at September 11 by Anonymous Coward · · Score: 0

    We heard it on the radio, in the UK, and instinctively went to cnn.com only to get a brief description of what was happening, simply the cnn logo, and a picture of the statue of liberty with the twin towers in the background, whilst it wasn't enough to make a shock about, there surely was nothing else to read about online that day?
    even the bbc site went to a series of photos, but TV (and the american way) won out that day.

  102. My Experience by Kallahar · · Score: 2

    On Sept 11 I woke up to NPR's description of what happened. (8:00 PST, so after everything was over) Then, I turned on the TV to CNN. Soon, I had to go to work. I quickly found out that ALL the news sites had crumbled under the load (except slashdot). So, I had to turn to an alternative source. I turned to ShoutCast. There were dozens of broadcasts that had switched from music to a feed from CNN, I was really impressed.

    I heard a stat that the internet traffic had quadrupled that day, but that hits had stayed the same. Many people complained that the internet had "failed", but we all know that only a few sites had failed, the internet as a whole behaved beautifully.

    Travis

    P.S. MSNBC also has automatic triggers that remove the graphics from the site when the load gets high.

  103. Apache is poorly suited to this. by Anonymous Coward · · Score: 0

    I don't know if 2.0 is much better, but Apache's design adapts poorly to massive load.

    It's a tradeoff; it makes it much easier to run the Perl/PHP/SSI/etc stuff that makes CNN.com and friends so purty, but on the other hand, it's very 'digital' when it comes to load- either you get a server process spawned, get your page served... or you don't, and your client times out, forcing you to hit refresh, which further loads the server.

    Bandwidth throttling and other tricks- as seen in thttpd, among others- make it much easier to handle a rapid spike in load, even if your users have to wait for their page to appear at 300bps.

  104. No quality television news by Infonaut · · Score: 3, Funny
    ...particularly those without access to a quality television news service.

    Damn, all of us in the US are screwed!

    --
    Read the EFF's Fair Use FAQ
  105. CNN.com by rakerman · · Score: 2
    William LeFebvre, who is amongst other things, the main author of "top", works at CNN. He has a talk on how they handled September 11 that he gives. He gave it at LISA 2001. Dave Bianchi has done a summary.

    Let's just say, they are well aware of the issues, and a lot of thinking and planning has gone into how they handle the load of major news events.

  106. On 9-11, Two Things Worked For Me by Anonymous Coward · · Score: 0

    1) My trusty battery-powered AM radio

    2) SkyTel 2-Way Pager

    Everything else at my disposal was useless.

  107. primary and secondary news sources by prestonmarkstone · · Score: 1

    The event that is the inevitable point of discussion here is, of course, September 11. We all remember sites like CNN that were too choked to serve, but at the same time, I'm sure many of us remember unconventional news sources -- online journals, for example, and sites like Slashdot -- that proved invaluable for their insight and even for their inconsistency and tendency toward rumor. I remember locating friends in Manhattan through Livejournal, because while the phone lines were all down, many of them had broadband and could still get online. Their accounts of what Manhattan was like at the time considerably enhanced my understanding of the event. Since there is the increasing possibility that witnesses to a major news event will also be participants in an online community of some sort, there is also the increasing possibility that internet will prove indispensible in providing multiple livetime views of what's happening.

    --
    I put the "wry" in "riot."
  108. Google News by Anonymous Coward · · Score: 0

    http://news.google.com/

    Who doesn't visit Google already anyway? So the load should not increase significantly.

  109. CNN's ability to deal with a world crisis by khat5 · · Score: 1

    Last year at the USENIX LISA 2001 conference I had the great pleasure to hear William LeFebvre of CNN talk about why the CNN website came down on 9/11 and what has been done to improve their ability to respond to a crisis of this scale. His discussion included details about how users repeatedly hitting "reload" caused basically a DDoS attack and how slashdot relieved some of the load. Also, after the site was back up, he and his co-workers had to swing some servers over to the cartoon network because of all the children who were sent home from school. Here is a link that includes some of the details from that talk. http://www.tcsa.org/lisa2001/cnn.txt

  110. At present... by nenolod · · Score: 0, Redundant
    At present, websites are not designed well enough to balance a major load. Sites built on mod_perl, for example. mod_perl is an Apache module that offers a built in link to your system's Perl interpreter. Mod_perl is a very good module, yet there are some problems with it. mod_perl requires some cpu time to work, even though when it works, it works well. If you were to run a site that uses mod_perl, then load balancing would definately be recommended. There are alternatives to mod_perl, such as PHP, Zope, CFM, ASP and JSP. ASP is not exactly a programming language though, it is dependant on other languages. ASP just provides scripting functionality. JSP is known as Java Server Pages, and it has similar problems as mod_perl, it requires a scriptlet server to run, and since it's running on a virtual machine, it's efficiency is lowered. PHP is a good scripting language, and offers high functionality. CFM, which is developed by Macromedia, is similar to PHP in it's functionality and efficiency, but costs money. Zope is based on python, uses a dataspace for datastorage, and in the case that you need to pack the ZODB, you can experience difficulties. There are other languages, that are developed by other companies, but they are also costly to implement. Vignette can be consider as an example.

    The only option is to use load balancing and PHP, as that is the only way that efficiency can be effectively offered to the typical user, which most sites are not using.

  111. Worldcom fiber: *really* dark by MickLinux · · Score: 1

    *really dark*

    Actually, thinking about all that dark fiber around Africa's cost, one needs to wonder just how much of that dark fiber really exists. Once this current recession is over, we may find that the dark fiber just isn't there.

    **really, really dark**

    However, I'm not going to guess when this current recession will be over. When the tax load is low, war mobilizes the workforce, temporarily redistributes a lot of money (at a cost of war bonds: having to unredistribute it later, with a bite), and thus spurs the economy.

    When the tax load is already high, war drives the tax rate up past the breaking point, and simply results in permanentizing the recession by pushing it all into unsupportable debt. That in turn means that the government will have to nationalize resources through taxes, confiscation, military raids on other countries, and whatnot. In CATO Institute's terminology, I rather suspect that this is equivalent to the government not being held by the rule of law (economically).

    Nor will America's recent history hold them back from that.

    Since the world economy is, by force (pun intended), tied to the IMF which is in turn tied to America's economy, the CATO Institute's rule for the Argentinan crash applies: A free currency that is not governed by the rule of law results in a destroyed economy. Worldwide. The exceptions will be those few countries *not* tied into the IMF economy.

    Nope, I'm not expecting us to pull out of this one.

    ********

    --
    Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
  112. Ironically, /. was the best mainstream news source by PhotoGuy · · Score: 2
    We found CNN, abc, etc., etc., to be completely inaccessible on September 11th. The only online news about it that I could access, was what was relayed through postings on /.

    -me

    --
    Love many, trust a few, do harm to none.
  113. The reason slashdot held up... by Anonymous Coward · · Score: 0

    is because the general public wasn't using it for their news source.
    Seems fairly obvious to me.

  114. google can always put up a mirror by cronian · · Score: 1

    I recall on September 11, google began mirroring news sites from around the globe. Since then they have created a whole news section of their site.

    They can handle the traffic. They regularly get millions of hits a day and they never seem to slow a bit and I don't believe they did on September 11 either.

  115. Of time and influence by Anonymous Coward · · Score: 0

    Perhaps a more pertinent question would be, do we actually -need- global news to within 15-20 minutes? And is there actually any kind of accuracy to the stories when they're delivered that fast?

    For all we like to read what's going on (I as much as anyone), did knowing minute-by-minute what happened in NYC actually make any significant difference to the outcome? IMHO, no. Planes crashed, people died. Generally speaking, we as individuals have little or no control (in the 6-hours-or-less timeframe, at least) of World news; is it really -that- important that we know so fast?

    What percentage of the US population's lives would have been seriously disrupted had they not found out about 9/11 til the following morning, or even the following week (as would have been the case up til around the time of WW2)?

    Being able to read about major events and email your friends there to ask "are you OK?" rightaway is, when it comes down to it, a luxury.

  116. So what do you need? Mirrors. Lots of mirrors. by Gldm · · Score: 2, Interesting

    Seriously though, a major distributed system could handle a massive load. Maybe that's what news.google.com is about. If the news sites all mirrored the same content (which they pretty much did on sept 11th anyway and do in most major events) they could probably handle the traffic increase between all of them.

    As for people using the net versus TV, it happens because TV doesn't provide as much information as people want sometimes. Websites often link to additional info that TV won't cover as it's time to repeat the same report in 5 minutes.

    Oh and I thought the net coped pretty well with the last event. Phones were down all day but my b/f in NYC was able to call me in San Francisco using dialpad and keep a connection long enough to wake me up and let me know what was going on.

    --

    Introducing the new Occam Fusion! Now with sqrt(-1) fewer blades!

  117. Peer-to-peer by Anonymous Coward · · Score: 0

    I think this could end up being a future legitmate application for peer-to-peer networking.

    Imagine firing up Kazaa (Lite, of course) to get the latest emergency news.

    Theoretically the capactity would be quite high. (Although overhead would be high too.)

  118. Internet news sites NOT ready for major stories! by Anonymous Coward · · Score: 0

    MPEG at eleven.

  119. TV vs net by t_allardyce · · Score: 1

    Im pretty sure there are more TV's than Internet terminals. Plus lots of people gather round one tv where as they're less likely to do that with the internet. TV news is probably better for big events like september 11th because they interrupt normal programs. http://www.televisionarchive.org has all the major world tv channels on that morning - most of them had no idea what was going on, they just sat there repeating what they knew, but they certainly had it before the internet sites. (although some channels cough bbc didnt even pick it up until 20 mins later). TV is a much more logical way of delivering that sort of news - you can have as many people tuning in as you want with no degrading of the system.

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  120. Ask Slashot = dumb by Anonymous Coward · · Score: 0

    Does anyone else, upon reading the majority of Ask Slashots, think that they are the stupidest questions asked and require nothing more than common sense to figure out?

  121. Some are, I guess by Openadvocate · · Score: 1

    Since 9/11, I have been doing a lot for different companies to prevent the load problems like the ones caused by the event.
    Stuff like load balancing and caching appliance boxes had helped a lot and had proven to handle loads 4 times what came at 9/11 without even slowing down.

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    my sig
  122. Yes, ClariNet has always handled any load by btempleton · · Score: 2

    To put in a plug (though I no longer have any ownership interest in it) one of the things about
    ClariNet is that it can handle any load.

    Because it feeds out news in USENET format from the major wire services, the load is placed on the local server. ClariNet's servers never even feel increased demand. Even highly saturated internet pipes would only slow things slightly, USENET doesn't care about the latency of the pipe.

    And all this using 20 year old technology, oddly enough. People always talk about the news sites failing during things like the Olympics, Sept. 11 etc. but the distributed technology never has that problem.

    On top of that, USENET is designed for serial news, so that it shows you what's new. You don't have to sit there constantly refereshing a page to see if there is new material, you only see the new material. We even had a system so that urgent stories could be fed directly to your screen, and it's not a polling style of "push" like PointCast was.

    Generally the newsreader is, surprise surprise, a great way to read news. What surprises me is that all these years later -- ClariNet was the first of the dot-com companies -- nobody has done the same. I sold it 5 years ago, but it's still running, if a bit shrunk from the economy.

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    Has it been over a year since you last donated to the Electronic Frontier Foundation
  123. You worry too much by Anonymous Coward · · Score: 0

    Unless you make realtime financial decisions, news is just another form of entertainment.

  124. And they even have some fancy MRTG statistics :) by Openadvocate · · Score: 1

    Hmm searched Google the other day do find some fancy ways of getting Apache statistics into MRTG, and I ran into some BBC mrtg stats right on top.
    hmmm

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    my sig
  125. Slashdot did well by SeanAhern · · Score: 2

    And yet, even in the throes of 9/11, Slashdot itself fared better than CNN, MSNBC, Foxnews, and others.

    1. Re:Slashdot did well by Anonymous Coward · · Score: 0
      The Slashdot editors frequently tout the statistic that they get on average about 250,000 hits per day. CNN.com on average gets nearly that many hits per minute. It's perfectly understandable that CNN went down and Slashdot stayed up. If you're seriously trying to imply 9/11 somehow proves Slashdot has superior web capacity to CNN.com, you're smoking something.

      Oh yeah, and while the main page of Slashdot may have been accessible during the heavy load, that MySQL "database" of theirs went down like a prom dress.

  126. Re:In a word, no. - P2P by squaretorus · · Score: 2

    The great thing about the internet generally is the ease with which content can be ripped off. If I get into a news site, I can easily mirror / cut and paste into a Yahoo chat room, onto /. etc...

    As the use of the internet develops more granularity - i.e. people spend more time in smaller groups, not all huddling around google, bbc and yahoo, this will become a viable route for this 'big news' to get through.

    About a year ago /. was a damn good source of news when all the news sites were knackered. If slash-knitting, slash-boarder and slash-hump all join in on the act that takes a decent chunk of the population away from the big news sources - freeing them up for others.

    Then your just waiting for the whole net to crumple under the load of a hundred million people IMing each other with "do you have any new news???"

  127. As long as /. and Google news is up... by hbmartin · · Score: 1

    As long as /. and new.google.com is up I'm sure we'll be ok. Or at least I'll still get my nerd news!

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    Karma: Bizzare (mostly affected by varying internal caffeine levels.)
  128. but we're talking about major world news events by klparrot · · Score: 1
    Take one hour of broadcast from CNN for example. Once you've removed all the ads, the logos, intros, thankyous, redundancies, credits, and teasers, you have about 6 minutes of content.

    But we're talking about when major world news stories like 9/11 hit. On 9/11, most TV stations were showing constant news coverage, preempting regular programming and often commercials too. If the news is important enough, they make time for it.

    1. Re:but we're talking about major world news events by SgtChaireBourne · · Score: 1
      Yes, but there's a difference between constant coverage and actual content. Of course the stations will allocate air time, but that air time will we egregiously weak on facts and data.

      Take the Gulf War, which comedians refer to as more of a vicious beating than a war. Sure there were many hours of 'coverage', but that coverage was mostly the same sound bites, film clips and specualtions again and again. We saw the same fscking 'smart' bomb go down the same chimney 10 times an hour.

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  129. I think I know what you meant to ask by Anonymous Coward · · Score: 0

    Is your question *really*, will the internet handle streaming broadband from a single source to millions of viewers. The answer is no, that's not what it's made for. Broadcast is much more suited to this.

    We had this discussion about 4 years ago. It turned out that the "reliable news source" was really just a bugaboo put up by the existing media conglomerates who didn't like the fact that people might be able to form opinions or provide content on their own. Their fears turned out to be unfounded, but the illusion of "independent media" has been a terrific staging ground for them to build hype, test new ideas, and espouse views they don't dare make directly.

    But if you mean "can new spread on the internet?" then the answer is a big "duh!" The real problem is controlling information, but as I alluded to above, they've got that pretty well under wraps, not as well as they'd like, but they're getting closer to it all the time.

  130. The Web Ain't Ready. by Anonymous Coward · · Score: 0

    I couldn't hit any news at 8:45 AM on 9/11. I had
    to pull a crappy rabbit-ear set out of the closet
    to know WTF was going on and if I was dressed for
    WWIII or not. The web is NOT ready to cover events
    of this (or, god help us, greater) magnitude.

  131. Quality TV news... by alexandre · · Score: 1

    as in, those with CNN will definitely want to go to the web ;-)

  132. Re:Worldcom fiber: *really* dark by Anonymous Coward · · Score: 0

    Those few countries not tied to the IMF wouldn't happen to include the USA, Japan, Canada, Great Britain, Germany, and a couple others that make up 95% of the world's enconomy would they?

  133. Re:Worldcom fiber: *really* dark by Anonymous Coward · · Score: 0

    My point was that, while the IMF may seem a big deal to countries like Thailand or Sierra Leon, and have the potential to affect others, like Argentina; it isn't really that big of an organization. It's hardly the spectre you think it is, and frankly, doesn't impact your life at all, except to the extent your heartstrings are tugged by Ticketmaster forcing you to attend the next U2 concert.

  134. Re:9/11 was not the first Internet News stress tes by Anonymous Coward · · Score: 0

    So ... internet news is better than television news because you were able to use the internet to talk about what the television was showing you?

  135. ROTFLMAO by Anonymous Coward · · Score: 0

    " particularly those without access to a quality television news service."

    Oh really?

    Since when is it possible to use "quality" and
    "television" in the same phrase except to point
    out it has none?

  136. Lesson: Don't rely on centralized systems by yelvington · · Score: 1

    There are a couple of thousand news sites around the country that are operated by local newspapers. On Sept. 11, most of them reported DROPS in traffic because their regular users were, in general, off watching the whole scene unfold on television.

    Meanwhile, a handful of national sites (and the Associated Press wire.ap.org site) were either swamped or nearly swamped with traffic, mostly by people in offices with no access to TV. Many of those people aren't regular users of their local newspaper sites and may not even know they exist, but they've heard of CNN.com.

    There's plenty of capacity. That's not the problem. The problem is overreliance on a small number of centralized distribution points. It's a bit like the problem of overreliance on a small number of centralized viewpoints, but not quite.

    I've been doing online news since early in 1994, and I now work for a company with some 30 newspapers across the country, so I know something about traffic patterns under stress. 9/11 wasn't the first major Internet news event, you know.

    In the next few weeks, our company will be migrating from the use of wire.ap.org (central point of failure) and instead will be distributing wire coverage from our own servers, which performed admirably on 9/11.

  137. What are you talking about? by Inoshiro · · Score: 2

    The BBC took the load just fine, and now take a larger load daily!

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    Internet Explorer (n): Another bug -- that is, a feature that can't be turned off -- in Windows.
  138. Push vs. Pull caching vs. multicast, flooding by billstewart · · Score: 2

    Akamai (and its competitors, AT&T and Speedera) have a business model that says they put lots of caching servers out in the network and sell caching to the web content providers who want to get their content out. By contrast, the original web caching was a pull model - businesses with firewalls and some ISPs use either transparent or explicit-proxy-based caching to cache *incoming* content at their gateways or other concentration points (e.g. cable modem network head ends), and they cover the cost of the caching equipment by reducing their bandwidth needs as well as by giving users service that's perceived to be better. Flooding networks like Usenet are good for non-realtime multicast-like behaviour, and multicast is good for streaming but could also be integrated with caching systems. Back during the Internet boom, there were several companies such as I-Beam that used satellite broadcasting to push content out to caching servers, but alas, Chapter 11 has eaten most of them.

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    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  139. From the front lines. by oh · · Score: 2

    I probably shouldn't be starting a new thread this late, but I can't see an appropriate place to post this.

    I was a sys-admin for a non-US news website during September 11. Basically we were hit hard, mainly because of the time-zones. Because the organization I worked for (I don't name them, but you should be able to figure it out if you know me) mainly produces old-media news, and re-purposes most of that for the Internet. Because of the time-zone difference, most of the action was over by the time I got into work.

    Apparently, the late TV news shift had just finished the last broadcast for the night and was heading home when the news broke. They turned around and stayed on deck until the morning shift came in to take over.

    We received a weeks worth of hits in less then 24 hours. Our load-balanced redundant web servers were purring along, not quite maxed out but very little room to spare.

    The biggest killer was bandwidth. Looking at the bandwidth stats our international PVC (about 1/4 of our capacity), maxed out early in the morning, and was taken down briefly twice to increase its share of the total bandwidth.

    In the end, we reached over 80% utilisation of our total pipe. This may not sound much, but at the time we had never used more then 40% of what we had available that day. I think the only reason we didn't go any higher was that something upstream was maxed out. My guess is the US link out of my country.

    Several steps were taken to improve the performance of the website during the day. The main page was replaced by a news summary with a link to the old main-page. Most people only wanted the latest news on New York, so they could get that without hitting the rest of the content. We had to fine-tune the web servers a few time, and I've already mentioned the tuning to increase the share of international traffic.

    HTTP was not the bandwidth killer. Because of the extended news coverage, the video from the news studio was streamed directly onto the Internet. Usually we use static video files or live stream specific shows, but the video stream was on for something like 12 hours, and that killed our pipe. I presume the streamed radio stations were also popular, but I haven't seen the statistics on that.

    We survived, just. The biggest problem was that we were not ready, and that we had to react. If we were fully ready, or we could have reacted more quickly, then we would have done much better. The trouble was that these events happened during the night our time, and the staff on at that stage didn't know that there were things that the day staff could have done to help the load problems.

    I don't think that you can expect a news site to be able to fully deal with an event like September 11. You can't justify having 10 times the bandwidth you normally use, just for a once in a decade event. You have to aim for the once-a year event, and try to deal with the other cases as best you can.

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    Democracy isn't about no one telling you what to do. It's about everyone telling you what to do.
  140. Quality TV news? by sfjoe · · Score: 1

    ...particularly those without access to a quality television news service.

    Quality television news service? I'd kind of like to get some of that myself. None of the 417 channels I get has it.

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    It's simple: I demand prosecution for torture.
  141. Re:9/11 was not the first Internet News stress tes by Creepy · · Score: 2

    Way back during the Gulf War, I was playing on a MUD (Dartmud) and was getting scud raid news from a guild member based in Israel before the news about it came on (usually just before or after he headed to or came back from the bomb shelter). I also usually knew more about what was going on than my roommates, who were watching the war on TV.

    So yes, sometimes the internet is better than TV, and no, I don't need to talk about what's on TV, as they sometimes don't really know what's going on, either.

  142. Re:Internet? Well, HTTP sucks, but SMTP rocks! by Crazyscot · · Score: 1

    Totally agree.

    So there I was on 9/11, a British guy on business in Boston, wondering (amongst many other things) how badly my parents would worry when they heard the news. I was pretty sure the international phone circuits would be clogged, so didn't even try; I jumped into IRC and eventually reached a friend who knew my parents in real life and gave them a call.

  143. what if it's an e-bomb by luap2000 · · Score: 1

    what if it's an electromagnetic bomb and the power gets fried everywhere? that almost scares me more than a biological weapon. can you imagine a major city with all the power fried?

  144. Re:In a word, no. - P2P by kubrick · · Score: 1

    As the use of the internet develops more granularity - i.e. people spend more time in smaller groups, not all huddling around google, bbc and yahoo, this will become a viable route for this 'big news' to get through.

    That's assuming the Internet doesn't get legislated down to "Television Plus" thanks to Disney et. al.

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