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How To 'Sell' Open Source Software

An anonymous reader writes "Have we missed the boat in terms of selling Linux to the average Joe? The writer of this article at NewsForge certainly thinks so. He points out that most people don't yet get the idea of a free operating system, and that the best way to start winning them over is to provide free software for Windows, such as OpenOffice.org." This sentiment isn't new, but unlike a lot of commentators, the writer in this case is in a good place (as a retailer who's tried selling Linux-equipped systems) to observe the man-on-the-street reaction to Free operating systems as of 2003.

490 comments

  1. How to buy open source software... by Eese · · Score: 2, Interesting

    Why would I want to buy something that I can get for free?

    1. Re:How to buy open source software... by Omicron32 · · Score: 5, Insightful

      How about to support the developers that work to make your 'free software' in their spare time.

      They need money too.

      Then again, I'm just a hypocritical bastard, as I've never bought any free software, ever. :P

    2. Re:How to buy open source software... by ceejayoz · · Score: 0, Insightful

      Because the expensive proprietary software is sometimes far better than the free alternative?

    3. Re:How to buy open source software... by Anonymous Coward · · Score: 0

      Customer Support

    4. Re:How to buy open source software... by SharpFang · · Score: 4, Interesting

      I wonder about this too. Since I released that halter tying manual that should be SO simple that nobody should be able to screw up, I got my first customer asking me to make one for her within first 15 minutes.

      People are often too lazy to download and burn a CD, they want a "hard copy from reliable source", they may want a paper manual... or they are too used to buying software to actually understand the idea they can get it for free...

      (not counting these who consider this a way to contribute or express gratitude to the open source community)

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    5. Re:How to buy open source software... by Anonymous Coward · · Score: 0
      Since you are too stupid to understand the question, I'll take a little time to help. He asked "Why would I want to buy something that I can get for free?".

      He is asking why he should pay for something, like linux, that is freely given away. Your stupid example, Photoshop, is not freely given away, it is sold by Adobe. The only way you can get it for free is to get it from some scumbag that distributes it illegally.

    6. Re:How to buy open source software... by H310iSe · · Score: 5, Interesting

      I have a weird case - a project for a local government agency is being stonewalled by the 'official' IT department/subcontractors who want to control all software used anywhere in the govt. I'm told we can get around thier clutches (I'll leave the reasons why out for now) by buying some software we can use for internal operations, then, once that's in the door, we can try to get the software exposed to the internet so our 'customers' can use it as well. But I have to buy it. If I develop it (using open source) then the whole thing falls apart. Must be bought.

      It's a Content Management project, so I'm hoping to pick an open source solution and offer the developers some cash if they give us a bill of sale.

      Silly reason, but it's one that I've come across for why you might have to buy free software. Buy=product. Free software = custom development. We can buy products but we aren't alowed to develop solutions. Go figure.

      --
      closed minded is as closed minded does
    7. Re:How to buy open source software... by MntlChaos · · Score: 1

      because that hampers progress. DUH! they thought people would actually use it to be able to do whatever it is they do better/faster/more efficiently.

    8. Re:How to buy open source software... by NanoGator · · Score: 4, Insightful

      "Why would I want to buy something that I can get for free? "

      Here's a list of typical reasons:

      - Convenience: If you pay $100 for an OS and the company makes sure it's available in stores and/or on a website with really good bandwidth, then you get more faster. Example? Go to Microsoft.com and download something. When my company had a 7 mbit connection, MS's site was the only one that maxed it out. That's an extreme case, though.

      - Support: You can pay a support team to keep you up and running. That's been mentioned, though.

      - Development: They want you to keep spending money on them, so they keep doing new things to keep you interesrted.

      - Media/Packaging/Manual: Well, you don't want to download again, right? Packaging's not such a big deal, but at least you can keep track of where you can buy it should the need arise. And, face facts, Linux needs a manual. A big one.

      Did I miss anything?

      --
      "Derp de derp."
    9. Re:How to buy open source software... by Eese · · Score: 2, Funny

      The funny thing is, I was just whoring a quick comment to get the first post, and that was the first thing I thought of after reading the article title.

    10. Re:How to buy open source software... by Anonvmous+Coward · · Score: 2, Interesting
      "Here's a list of typical reasons:

      - Convenience: If you pay $100 for an OS and the company makes sure it's available in stores and/or on a website with really good bandwidth, then you get more faster. Example? Go to Microsoft.com and download something. When my company had a 7 mbit connection, MS's site was the only one that maxed it out. That's an extreme case, though.

      - Support: You can pay a support team to keep you up and running. That's been mentioned, though.

      - Development: They want you to keep spending money on them, so they keep doing new things to keep you interesrted.

      - Media/Packaging/Manual: Well, you don't want to download again, right? Packaging's not such a big deal, but at least you can keep track of where you can buy it should the need arise. And, face facts, Linux needs a manual. A big one."


      That's something Jack Valenti should read. He doesn't understand how the MPAA or RIAA can compete with P2P. "There's no business model that can compete with free." That man has no business sense. By his reasoning, Starbucks would never have attained succes.
    11. Re:How to buy open source software... by Shaklee39 · · Score: 2, Redundant

      I've started to do some free lance computer work for small businesses. I promote linux by using it. When I built an application for a local mechanic I used an Apache/Linux webserver with a MySQL database and I installed Mozilla on his windows clients.
      He very happy with my software, Mozilla, and the server. He is also happy with the overall performance and the fact that the server has not crashed. Of course I also gave him an estimate of how much everything would cost without open source. Needless to say he likes open source now. Not only does he like it, but his employees see the benefit and they learn that free doesn't mean worthless.

      Even getting a small business to use open source helps a lot to promote it because every employee that uses it gets comfortable with it and has some exposure to generate marketing buzz.

    12. Re:How to buy open source software... by Tuxinatorium · · Score: 1

      OFFTOPIC. Read the fine rest of the blurb, not just the headline, you FP troll. It obviously meant "sell" as in "convince" not "trade" if you bothered to read past the first line, you moron!

    13. Re:How to buy open source software... by glenstar · · Score: 1

      Damn, Damn, Damn, Damn! Misspell.

    14. Re:How to buy open source software... by TheRealSlimShady · · Score: 3, Insightful
      How about to support the developers that work to make your 'free software' in their spare time.

      How about they get something called a job? A lot of people have one, they work for someone who pays them to do so. Of course, the person that pays them to work must have a business model that doesn't involve giving away what their employees produce. If they're stupid enough to give their work away for free, I'm greedy enough to take it.

    15. Re:How to buy open source software... by Anonymous Coward · · Score: 0

      parent indicates you know this but you're retarded

    16. Re:How to buy open source software... by Magic+Thread · · Score: 1

      Sometimes it isn't. GIMP rules! It's true that GIMP is missing a few of the more advanced features of Photoshop, but I would bet at least 90% of Photoshop users can easily use GIMP instead.

    17. Re:How to buy open source software... by cheezit · · Score: 2, Insightful

      Go figure? Like it or not, the management responsible for the long-term maintainability of the solution may feel that software development is a distraction from making widgets, selling widgets, or whatever the business purpose of the whole outfit is.

      That's the attitude of the management at a place that I have worked, and I can't blame them; in some ways it is a self-fulfilling prophecy. When you have hack developers who screw up simple intranet web sites, why would you buy off on an ambitious project that required expertise in an open-source toolset?

      --
      Premature optimization is the root of all evil
    18. Re:How to buy open source software... by God!+Awful+2 · · Score: 0, Troll


      How about to support the developers that work to make your 'free software' in their spare time. They need money too.

      Why should I pay money to support their obsolete business model? Adapt or die.

      -a

    19. Re:How to buy open source software... by MrRage · · Score: 3, Insightful

      The biggest confusion is of course the meaning of free. We've all probably heard the "free as in ..." statements, but we've got to admit we mostly like the "free as in beer" part. It's hard for people to shell out the clams for "closed" source software (I wanted Mathematica until i learned it was $1600), that's why "piracy" is a big thing. The question really is can we sell the "free as in speech" part to the average Joe?

    20. Re:How to buy open source software... by Afrosheen · · Score: 2, Insightful

      Ultimately what people trying something new need is support. This applies to damn near anything in life. The fear of the unknown and the 'oh shit, what do I do now' feeling are 2 things people don't like and will usually hold them back.

      Now, if you can be the friendly neighborhood Linux geek, people around you may get turned on to a good OS. They may require some support, they may ask (stupid to you) questions, but that's the way it goes. You just might learn something if you're not careful.*

      *stolen from the Fat Albert tagline :)

    21. Re:How to buy open source software... by Anonymous Coward · · Score: 0

      s/stupid/generous/
      s/greedy/selfish prick/

    22. Re:How to buy open source software... by Anonymous Coward · · Score: 0

      Fucktard, f-u-c-k-t-a-r-d, fucktard

    23. Re:How to buy open source software... by Cecil · · Score: 2, Insightful

      Just as long as they're not running it under Windows. Windows is not at all optimized for handling 8 root-level windows, particularly when one wants them to all be 'on top' at once. It quickly becomes frustrating to deal with.

      Perhaps an MDI would work better for the Windows port (Hi Photoshop!)

    24. Re:How to buy open source software... by dcuny · · Score: 3, Insightful
      Why should I pay money to support their obsolete business model? Adapt or die.

      Selling software isn't an obsolete business model by any means. We just happen to be at a point where a monopoly has managed to continue to charge an obscene amount of money for what should basically be a commodity item.

      You sound like the people who thought that the Internet presented a "whole new paradigm" and that the old business models were obsolete. Turns out they were wrong, and that eventually the dotcom boom turned into a speculative bubble.

      The core of what's happening with Open Source is a response to classic market pressures. Office suite software should be dirt cheap by now, not priced at an obscene $300. Heck, it's not just Microsoft - I saw WordPerfect Office at my local Fry's for $300. What are those people smoking?

      The response from the market has been to say Screw that - I'd rather write something that people can use for free than keep paying these obscene prices. (In the case of OpenOffice, Sun was also obsessed with finding a way to do some damage to Microsoft.)

      The fact that you use software shows that it has some value. Money represents a convenient way of measuring that value. Many of use are willing to pay full price for a new Linux distro. Some are not, and purchase a cheap CD from a second hand retailer. Others are really really cheap and download it for free on their DSL connection. (The fact that they paid $50 a month for a DSL connection shows that the software has value, even though they are too cheap to pay directly).

      If the market were running correctly, much of this commercial software would be far cheaper than it is. It wouldn't be worth the time it takes to write an Office suite. Heck, much of this software should probably already be commodity items, sold at no charge.

      Open Source software won't eliminate commercial software. But it will make it painful for software companies that try to screw consumers by overpricing their products.

      That's a Very Good Thing (tm).

    25. Re:How to buy open source software... by Anonymous Coward · · Score: 0
      Anyone who uses
      1. s///
      2. ^H^H^H
      3. M$ or Micro$oft
      should be shot on sight.
    26. Re:How to buy open source software... by sgifford · · Score: 1, Interesting

      It's not automatically stupid to expect to get paid for giving things away for free.

      • Libraries give things away for free (well, loan for free), and still have paid employees.
      • National Public Radio produces free radio, is widely regarded as having extremely high-quality news, and somehow manages to pay their reporters.
      • Similary, PBS produces very high quality television, gives it away for free, and manages to have a paid staff.
    27. Re:How to buy open source software... by nadaou · · Score: 4, Informative

      WTF? if you are going to cut and paste a karma whore, at least do it from another article's thread. And spend the time reinserting the indents-- if you are going to plagiarize, do some work at least and call it "value added".


      (#6602870)

      --
      ~.~
      I'm a peripheral visionary.
    28. Re:How to buy open source software... by Teddeh · · Score: 1

      "Why are they giving it away? Is something wrong with it?" - How a lot of people would think.

      The old saying "You get what you pay for" would also be appropriate. Cheap/free often = nasty.

    29. Re:How to buy open source software... by Anonymous Coward · · Score: 0

      If you wanted something similar to mathematica, Maxima is adescendant of the orignal open-source computer algebra system macsyma that overrated "genius" wolfram ripped off to make mathematica.

    30. Re:How to buy open source software... by rusty+spoon · · Score: 1

      Adverts (which you then block) or government sponsorship...or become a charity.

    31. Re:How to buy open source software... by rusty+spoon · · Score: 1

      That is so funny. Guy promoting open source/free does so by stealing someone else's life.

      LOL. /. only gets better and better.

    32. Re:How to buy open source software... by Lumpy · · Score: 4, Informative

      If you want to show your mechanic customers even more value... show him how a single Cheap main computer and 5 surplus NCD explora terminals can cut his hardware bill by 90% all only possible under linux while the same thing is 500% more expensive under windows. (windows terminal services... How can we charge you more today?)

      I set up a resturant this way. Total bil with hardware and software was $2900.00 Expensive because he decided to use flat panel touchscreen LCD's at the worker stations. Now when any software get's updated, all stations are magically updated. and he still get's worried because he hasn't had to call me for any trouble for 8 months now (he used to use a windows solution.. they called the vendor for the windows setup almost monthly for dll errors, strange crashes, and needing to reboot stations almost weekly because the printers would quit.)

      It's great, he's tickled that he has a spare NCD explora to replace a station if it breaks that doesnt need anything bot to be plugged in and turned on, nor do the stations EVER need to be upgraded.

      Only drawback of NCD terminals, they are a tad slower on screen drawing if you use 1024X768 resolutions. but that's about it.

      --
      Do not look at laser with remaining good eye.
    33. Re:How to buy open source software... by God!+Awful+2 · · Score: 1


      You sound like the people who thought that the Internet presented a "whole new paradigm" and that the old business models were obsolete. Turns out they were wrong, and that eventually the dotcom boom turned into a speculative bubble.

      Hell, no. I didn't believe that at all. I saw the crash coming from miles off. I put all my money into ultra-conservative investments about a year before the crash happened.

      FWIW, my comment was a tongue-in-cheek attempt to parrot an attitude I hear on /. every day, which is a whole whack of people who have absolutely not business sense decreeing that everyone else has an obsolete business case. Of course, the business case for free software can't really be considered obsolete, since it never made sense in the first place.

      Personally, I don't think open source software will eliminate commercial software either. I think, one of 3 things will happen: 1) courts will refuse to enforce the license because you can't prove damages, 2) governments will pass laws restricting viral licensing because it is anti-business, or 3) companies will steal open source source code but they will become very good at covering their tracks.

      -a

    34. Re:How to buy open source software... by gfody · · Score: 1

      Libraries give things away for free (well, loan for free), and still have paid employees

      libraries are funded by the city

      National Public Radio produces free radio, is widely regarded as having extremely high-quality news, and somehow manages to pay their reporters.

      paid for by advertisements and subsidized by the city

      Similary, PBS produces very high quality television, gives it away for free, and manages to have a paid staff.

      again same as radio... show me someone, ANYONE making money by giving things away for free and I sware to god I'll eat my keyboard

      --

      bite my glorious golden ass.
    35. Re:How to buy open source software... by Anonymous Coward · · Score: 0

      I'd be too lazy to download entire cd's too if I had less than T1. In fact, after that I'm still too lazy to burn the CD's most of the time.

      As far as I'm concerned linux has a ways to go as far as desktop goes. People staying away from it have some sense. Nothing is compatable with it, you have to edit text files to get it to work, there are always dependency issues (even with apt-get)

      I think that rules out about 98% of desktop users ;-)

    36. Re:How to buy open source software... by CableModemSniper · · Score: 1

      actually one could write a really quick app in VB (or in C++ at a slightly slower pace) to create a MDI window and then reparent all the GIMP windows. You wouldn't even have to patch the GIMP (OTOH, this would quite obviously be a hack, and it would probably be better to patch the GIMP if one really wanted a MDI interface) If you are a seriously interested though, i could probably put something together.

      --
      Why not fork?
    37. Re:How to buy open source software... by sgifford · · Score: 1

      Becoming a charity doesn't really help you get money very much; it just gives people an incentive to donate more (since they can deduct the donation from their taxable income). I've only seen a few organizations (meaning the Free Software Foundation) able to subsist mostly on donations, and I would be very surprised if large funders were willing to grant-fund software right now.

      Of course, in the future, that might change, but right now I don't believe funders understand what Free Software is, and if they do why it's important, and even if they see its importance they're likely to fund more direct needs (such as food and shelter) well before software development.

    38. Re:How to buy open source software... by TaranRampersad · · Score: 1

      Anonymous cowards too? :P

    39. Re:How to buy open source software... by TaranRampersad · · Score: 1

      I prescribe a reading of the Hacker Ethic here... Of course, you'll have to buy it. Or maybe a friend who isn't greedy will share with you. :)

    40. Re:How to buy open source software... by TaranRampersad · · Score: 1

      Err... funded by the city = funded by the citizens of the city. Get the idea? :)

      Of course, you're absolutely right - nobody makes a living by doing things for free. But if you get good service, do you tip your waitress? When you hear a good band live and they have CDs, will you buy one? When you use a FLOS product, why not send them a 'tip'? :)

    41. Re:How to buy open source software... by Cecil · · Score: 1

      I could do that too, and had thought of it. (I do Windows Visual C++ development for a living, ugh) Fortunately, I'm quite happy on Mac OS X, and have no need for this, I was just commenting on how it's rather silly. Thanks for the offer, though. :)

  2. Mirror by Anonymous Coward · · Score: 3, Informative

    In case the site (or routes to the site) get slashdotted. Here is a mirror.

    1. Re:Mirror by mshiltonj · · Score: 1

      How the hell does newsforge get slashdotted? Why isn't /. and newforge running in the same cage, on similar hardware? It's THE SAME COMPANY! THEY SHOULD KNOW HOW TO PREVENT THE SLASHDOT EFFECT!

    2. Re:Mirror by Anonymous Coward · · Score: 0

      Great ovservation, now get bent.

  3. Wonder how... by i.r.id10t · · Score: 1

    ... much business cheapbytes does?

    --
    Don't blame me, I voted for Kodos
    1. Re:Wonder how... by SiliconJesus101 · · Score: 1

      Probably quite a bit. Most of the world is still on a dialup connection. For many years before I had broadband in my area (and then the money to pay for it), I used to buy all of my Linux CD's from cheapbytes. It actually seems to represent what I consider to be a very good price point.

      --

      "The strong will do what they want, the weak will do what they must."
      -Thucydides

    2. Re:Wonder how... by IM6100 · · Score: 1

      I can remember the old days, back in 1994-6 or so, when the wait for the newest InfoMagic CD set was what paced what version of Linux I could run.

      --
      A Good Intro to NetBS
  4. For Joe Average, Windows is FREE anyway by bios10h · · Score: 4, Insightful

    The average user buys a DELL or HP computer and, surprise, it comes with Windows included and they didn't get explicitly charged for it so it's free (in their mind). How do you really expect Joe Average to consider Linux if the current stuff is free and works fine for doing Excel stuff.

    1. Re:For Joe Average, Windows is FREE anyway by Anonymous Coward · · Score: 2, Insightful

      True. Also, when the obligatory XP/2003/whatever upgrade comes along, people just cop a copy from a friend of a friend, so that seems free too.

    2. Re:For Joe Average, Windows is FREE anyway by Daengbo · · Score: 2, Interesting

      Getting people to use Linux is as simple as this: Sell an ultra cheap computer through the gov't preloaded with Linux (example: Thailand). Get a million new machines on the street this way and you'll get acceptance.
      On a more serious note, The interest generated in Linux in every newspaper and magazine here is enormous.

    3. Re:For Joe Average, Windows is FREE anyway by modernbob · · Score: 5, Insightful

      As someone who runs a small computer store and sells computer and software linux is a hard sell. First issue is that standard hardware you buy at wal-mart must run on linux. For the most part this is true but I have had people come back and complain that their scanner doesn't run or some other piece of hardware doesn't run. I also think the idea behind lindows is a good one. The everyday computer buyer doesn't care that linux is a much more powerful operating system. People want to use their Email and write letters run a spreadsheet and send their family pictures over the net. Yes, this can all be done on Linux but not as easy as on a windows box. Until this changes Linux will be primarily used by above average computer users who want to learn how to program or want a server. Don't get me wrong I am a huge Linux fan but once again the person who wrote this article is probably right. charging something like Lindows,Suse,Redhat is a good idea and makes the novice experience much easier while also allowing the normal everyday Joe to learn more about computing. I believe that once you understand the power of *nix you simply won't want to go back.

    4. Re:For Joe Average, Windows is FREE anyway by Anonymous Coward · · Score: 0
      "I believe that once you understand the power of *nix you simply won't want to go back. "


      I did. I have used Linux for over 6 years as a server, desktop, workstation, etc. I learned a lot in that time, but finally realized the true appeal of Linux was simply a learning platform for me. I rarely did any real work on the sytems, it was mostly experimentation with perl, apache, bash, python, sql, etc. Once the learning curve lessened, I simply lost interest in Linux. Now, I just want to get some work done, and I do it almost exclusively on Windows 2000. Linux is boring now, sorry to say I only have one system running Debian now, and I have not booted it up in months.

    5. Re:For Joe Average, Windows is FREE anyway by Anonymous Coward · · Score: 0
      First the good news, then the bad news: When modernbob made his posting, he done good. That's the good news. The bad news is that I never did want to go back, but I have gone back (and forth) many times.

      I've done assembly language development in Linux and, through use of the nifty features of nasm, got the very same source code files to assemble and to run equivalently in Windows 95. Remember that "contest" a year and a half ago advertised at /. where you make a program to iteratively find anagrams of added letters? I submitted what the authoritive folks there administering the "contest" called "about the fastest [code] we've seen", written in C for Every Computer using the Cygwin environment. With every line of code I write, I feel like a Soviet soldier shivering while looking at the sickened Nazis. Yeah. We are kinda the good guys, but it would be nice not to have to code for the collective, for nada. Furthermore, it would be nice for an API not to command your soul of you (or your legal promise never to confess that Java runs slow enough to trowel onto your basement walls by new carpet without a drop cloth). All these things I know (as do many of you, many more thoroughly and intimately than I). Nonetheless, in precisely one month, I will be taking a course, "Computer Literacy," in college. Topic I.A.1.a.(i)(a) is (drumroll please)...

      How to impress a braindead boss or (by proxy) a smiling professor with "standard" uses of Word, Excel and PowerPoint. In principle, I don't need to take such courses, and I suppose I could test out of them, but I have been "scrounging" by for so long on Wordpad, Kedit, joe/pico/vi/emacs, Netscape_Composer, StarOffice, OpenOffice.org, and Word Perfect for DOS that I don't have "common sense" of this younger generation--even propositionally. I have been so thoroughly addicted to my particular customizations even in the MS Windows Start menu hierarchy that I feel precisely the counterpart of alienation on a "standard Windows setup" that I would suppose a normal computer user would feel in my Dexter's Laboratory of a beige box (whatever the GUI up at any given time I hasten to add, remembering that I have a X Windows server and an early Eclipse development environment for MS Windows sitting around here somewhere gathering virtual dust on a hard drive). I will "study" this "MS Office literacy" arguably as would an anthropologist and with the personal purpose of practical assimilation. I need at least to pretend to be normal back in college, and it would be nice to "read" a definition of what that would be for the moment, as dictated by the folks in Redmond.

      When I get my brand new $201 computer (no monitor), it will instead cost $475 (no monitor) because of the $99 M$ needs for Windows and the $175 M$ needs for Office. Even with student discounts, the odds are pretty high that Microsoft will walk off with about half of the "value of the computer".

      Half of that computer's "value" is me buying the right to get bossed around in the act of being a customer . What a "thing" to buy!

      That is All of the Forseeable Future, and that puts the icing on the cake of the bad news.

    6. Re:For Joe Average, Windows is FREE anyway by jak163 · · Score: 1
      I switched to OO because I wanted to be able to read new Word documents and didn't want to pay for a new version (I bought 6.0 on Ebay years ago). I switched to Mozilla because I wanted an up-to-date browser and didn't want to run or pay for Windows 98 (on my $75 P-II with a $25 OEM version of 95 OSR2) which the latest IE and Netscape required. I would have switched to Redhat 7.0 (bought on Ebay for $1) and did indeed install it on half of my HDD, but it doesn't connect to my ISP with my modem (a Hayes Accura 56k + fax). (I have successfully installed it and used it to connect on an old notebook.)

      I started computing on a c-64 and in those days new software came out all the time for the same hardware. It seemed like improving software had nothing to do with new hardware capacity. Nowadays much, although not all, of commercial software development seems to mean just taking advantage of or even just requiring better hardware. So I'm not inclined to upgrade my hardware just so I can run a new word processor. I know enough about programming to know that that shouldn't be necessary.

  5. Re:Its so simple... by Anonymous Coward · · Score: 1, Funny

    That's GNU/blowjobs you insensitive clod!

  6. I have a question by gfody · · Score: 0, Flamebait

    for anybody out there making a living writing free software.

    how do you pay your bills? or do you all live in your parent's basement?

    --

    bite my glorious golden ass.
    1. Re:I have a question by Anonymous Coward · · Score: 0

      I don't know about most, but the JBoss guys seem to do it by not offering support unless you pay for it... Either that or no-one on #jboss knows their shit and just lurks feeling leet coz they're snubbing the newbies.

      /not bitter

    2. Re:I have a question by SharpFang · · Score: 1

      Ask that Lindows guy... Oh, you can't, he's been on Ask Slashdot recently and won't be here anytime soon, busy donating cash to Mozdev or funding some other Xbox Linux prize.

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    3. Re:I have a question by gnomepro · · Score: 4, Insightful

      That is a stupid remark and kind of insulting. Some people have jobs and work for open source companies like Ximian or Redhat or others. I happen to own a consulting firm and can spare some time for a fun project. To assume that all free software/open source software developers are kids working in their parents basement is simply ignorant. You've been modded up at this point by a flock of fools. Later, Erick

    4. Re:I have a question by Anonymous Coward · · Score: 0

      Dude, relax. You're a fucking moron.

    5. Re:I have a question by alph0ns3 · · Score: 0

      Juvenile masculine prostitution is the answer.

    6. Re:I have a question by gfody · · Score: 1, Flamebait

      so is that what this free software is all about.. a bunch of people who are not professional software developers but like to dabble in code on their spare time?

      I can see it now.. why pay $40k for a BMW when you can get a carnix for free?! oh sure, the carnix is designed and manufactured by mcdonald's workers on their spare time but it has four wheels and drives!

      --

      bite my glorious golden ass.
    7. Re:I have a question by Anonymous Coward · · Score: 0

      Most of us ARE professional developers, who also work on open projects in our spare time. We use open source in our work, hence we feel we should give something back.

    8. Re:I have a question by NanoGator · · Score: 1

      "or anybody out there making a living writing free software. how do you pay your bills? or do you all live in your parent's basement? "

      Flamebait? I'm curious myself. The best answer I can come up with is under the direction of hobby. Can't say I like that answer, though. The problem with hobbies is that people get bored with them and drop out. Also, people tend to do just the fun part of hobbies.

      This reasoning alone makes me rather wary of Open Source projects that aren't about something everybody needs. (Mozilla, Apache, and OpenOffice would be exempt from that comment because everybody wants and needs those to work...)

      Can somebody ease my mind? I'm not attacking Open Source here, but I would like some reasoning that would affect my view here.

      --
      "Derp de derp."
    9. Re:I have a question by SiliconJesus101 · · Score: 2, Insightful
      How do I afford to do all the free PC repair and cleanup work for my friends and relatives and still pay my bills?? How do I afford to help one of my friends move and still pay my bills?? How do I afford to waste time playing video games and still pay my bills??

      For many people, free software coding is a labor of love. They do it for the sheer enjoyment of coding and for the sense of giving something to the community. Hell, I'm one of those sick bastards that loves setting up servers more than playing video games; for all my friends I'm pretty much the free server guy. If I had the attention span to program, I would probably be included in that group of people that work full time jobs, compile code as a hobby, and give it back to the community.

      As for the root of your question....i.e. making a living, It can be done and has been done by many people. I think the side to make money in free software has and always will be in setup, support, and packaging.

      --

      "The strong will do what they want, the weak will do what they must."
      -Thucydides

    10. Re:I have a question by alexborges · · Score: 1

      Sell free software
      Send the invoice
      Get the check
      Go to the bank
      Pay my bills

      What did you think? Its the same as selling anything. If ive sold it i made money.

      --
      NO SIG
    11. Re:I have a question by Daengbo · · Score: 1

      Talk to Jim about that. Find him on freenode.net and join #ltsp and ask him how he feeds his family consulting with Free software.

    12. Re:I have a question by gfody · · Score: 0, Troll

      Sell free software (+ $0)
      Send the invoice (- $0.35)
      Get the check (check for $0?)
      Go to the bank (- $gas)
      Pay my bills

      now, unless your bills are less than negative 35 cents plus gas I am still confused as to how its possible to make a living on free software. unless of course you live in your parent's basement

      --

      bite my glorious golden ass.
    13. Re:I have a question by aweraw · · Score: 1

      Example of an OSS Business model:

      1. Develop software and place it under an OSS license
      2. Distribute said software, and promote to gain market presence
      3. Sell support contracts, run certification courses , develop custom features by request...
      4. Profit!!

      --
      5468652047616D65
    14. Re:I have a question by larry+bagina · · Score: 1

      it's basically a pyramid scheme. A handful of well known leaders (RMS, ESR, Bruce Perens, Linus, etc) capitalize on their open source name recognition for high-paying ringer jobs, stock options, board of director, etc. The rest of the open source coders keep coding in their spare time (to the detriment of their own paying jobs!) in the hops that their Open Source project listed on sourceforge will attract venture capitalists to start a company, etc.

      --
      Do you even lift?

      These aren't the 'roids you're looking for.

    15. Re:I have a question by alexborges · · Score: 1

      I dont know about you. I charge 70 dollars for each debian i sell, just for distributing it. Its a pain for me to burn them, if you dont like the price, go download them yourself.

      I also charge installation fees and support contracts for exactly the same price as many Unix admin/consultant (60 to 200 bucks an hour personal price, as much as 1,500 dls an hour for an ibm consultant, depends on the job)

      --
      NO SIG
    16. Re:I have a question by Anonvmous+Coward · · Score: 1

      Okay, now I'm curious.

      I wish the dude who modded this guy down would have just responded. This is a critical issue for the success of Open Source Development.

    17. Re:I have a question by gfody · · Score: 1

      yea from this entire thread every single one of my posts has been modded down (way down).. apparently some zealot with moderator points has an agenda (probably actually lives in his parent's basement :)

      --

      bite my glorious golden ass.
    18. Re:I have a question by Anonymous Coward · · Score: 0

      gfody is a troll. Apparently he has something against open source. It is very likely he has tried running Linux/*BSD, but failed to get it working, probably because he is a fucking idiot. Now he just sits in his parents basement trolling on /. I'd wager a fair bit that he is in no way a professional software developer.

    19. Re:I have a question by gfody · · Score: 1

      oh so you have to develope AND distribute.. charging for distribution and not development. thats the same thing as charging for the software unless the distributor and the developer are different people. so tell me how does the DEVELOPER pay HIS bills if the only people making any money are the people distributing?

      --

      bite my glorious golden ass.
    20. Re:I have a question by Trelane · · Score: 1

      I work on some projects as a hobby. Yes, people do drop out. People also get on board, so it about equals out (given a constant userbase). Some of the "hobby" programmers are actually paid programmers by day as well.

      Some projects have companies helping out (e.g. Sun, IBM, Red Hat, SuSE, Ximian/Novell, etc.) and the programmers are paid by the company. These are usually the ones that are big and important. Hobby projects can evolve to this point.

      Some projects get funded by donations, and the author works on it as a hobby. I think all "hobby" category projects fall into this, whether or not they're actively receiving or soliciting for donations; no one would say no to funding! :)

      Some projects are by students or faculty at universities and paid for by the university, grant monies, and/or donations.

      Some projects are government research and entirely funded by the government.

      Some projects are created and mostly controlled by a company.

      Really, there's nothing to fear here. Judge the software on its merits alone, not on whether or not it has another entity backing it. If it's good software, others will likely help out if the current developers leave.

      Continued development is not guaranteed, but neither is the solvency of a business you buy software from. If a business goes bankrupt and/or its products discontinued, you have no recourse. If, on the other hand, an Open Source project is discontinued, others can pick up where the original developers left off. Either way, you still have a functional piece of software left (more functional, actually, in the Open Source case, since it can be recompiled for changes in extra-project dependencies, such as new library versions).

      Thinking about it a little further, essentially the same economics are in effect for Open Source as for Paid/Proprietary Software. Resources are exchanged. In paid software, the company receives only money, in Open Source software, the project receives monies as well as labor (programming, documentation, sales, marketing, etc.) in exchange for the product. The more successful (i.e. widespread) a software is, the more resources the company and/or project receives. While not every copy of Open Source software is recompensed (by monies or by labor), neither is every copy of Proprietary software recompensed (paid).

      Actually, that last bit would make a very interesting PhD dissertation or Master's thesis, if one were so inclined. My field of study, unfortunately, is not in that area, so it's left as an exercise for the reader. ;)

      --

      --
      Given enough personal experience, all stereotypes are shallow.
    21. Re:I have a question by TaranRampersad · · Score: 1

      PFM. Pure f.c.ing magic.

      Just because you don't understand how something works doesn't mean it doesn't work. I bet you that you don't know how the power grid that supplies your system juice to hop up here on slashdot (not to mention the other grid powering your ISP and telephone/cable company) works, but there you are using it - probably blissfully unaware of how 3 phase alternating current finds it's way to your home. :D

      To further illustrate: Vegetables do not come from grocery stores, they are sold in grocery stores. But the farmers make money. Do you know how that works?

    22. Re:I have a question by gfody · · Score: 1

      hense the "I have a question" post, you're right I don't know how it works. I'm curious and would like to know. someone on slashdot MUST know.. right? apparently not

      --

      bite my glorious golden ass.
    23. Re:I have a question by TaranRampersad · · Score: 1

      Ohhh... do you want a hug?!

  7. Sell to average Joe? How bout college students? by groove10 · · Score: 5, Insightful

    Microsoft has numerous on campus events where they give out copies of their software, in particular their Visual Studio development package.

    In order to increase market share, these are the people who need to be sold on open-source. Currently there are not very many college students in CS or CompE that use open-source development products. In order to stay competitive, open-source must go out of its way to recruit these youngsters and give them the opportunity to try out open-source. This should happen at both the college and high school level.

    This can be a real advantage to open-source as there are so many projects that these students can contribute on. It's a win-win situation. They get real-world hands on experience and open-source gets more coders and people dedicated to open-source philosophies.

    --
    MMORPG fan-boy? Prove your worth
  8. Thats what actually made me install linux by CompCons · · Score: 5, Insightful

    after hearing about mozilla for a while and how great it was. I decided to dl it, and it really is 100 times better than IE. Now I have a machine running a dual boot...and once I learn alittle more the windows 2000 partition will probably go away. Most people don't understand the concept of free software. Honestly most people don't care. they don't know enough and would rather be able to call up microsoft when something goes wrong, but if we show them a superior product, that is likely to get a response from them.

    1. Re:Thats what actually made me install linux by groove10 · · Score: 5, Insightful

      I agree that Mozilla could be the stepping stone that many people use to get into open-source software and in particular the GNU/Linux flavor of OS.

      I have converted many friends to Mozilla and a few of them have begun to ask about linux and why I use it. The concept of open-source is very foreign to many people, but once they get a taste and see the high quality product, they become much more receptive.

      This way you come off as much less "zealot-like". If they already have some experience they are more open already. GB Mozilla and their high quality products. Keep up the good work boys and girls!

      --
      MMORPG fan-boy? Prove your worth
    2. Re:Thats what actually made me install linux by sbszine · · Score: 1

      For a lot of home users, 'free' isn't such a huge selling point since all their software is pirated or OEM (which they cannot distinguish from free) anyway. You didn't pay any more for IE than you paid for Mozilla, but you made the switch because Moz won on quality.

      --

      Vino, gyno, and techno -Bruce Sterling

    3. Re:Thats what actually made me install linux by BiggerIsBetter · · Score: 1

      they don't know enough and would rather be able to call up microsoft when something goes wrong

      Is that a US market thing? In all my days of doing IT, I've never heard of anyone getting telephone support from MicroSoft. Over here, it seems to be sales only, and "call your vendor" if you have OS troubles.

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    4. Re:Thats what actually made me install linux by AntiOrganic · · Score: 4, Insightful

      I agree, I've been saying for awhile that software piracy is what's really killing the open software movement.

      Because of this, we need to hit them where it counts. While Linux may gain desktop acceptance in corporate environments where software piracy just isn't an option unless you want visits from the BSA, due to its cost, for Joe Blow's desktop it's not going to make a different where it counts.

      Product quality.

      Not that your average consumer knows a quality product either. He doesn't know or care about the high flip rate of his gas-guzzling SUV, as long as he's at eye level with the woman in the drive-thru window at Wendy's, nor does he realize how much the shitty new Fox reality show he's watching really sucks, because it's got reasonably attractive women that he can watch without getting yelled at by the Mrs. for watching Girls Gone Wild: Doggy Style and leaving a protein stain on the couch. What consumers want is what is most successfully marketed to them, and seems the best. This is where free software will fail, without the tremendous marketing budgets of giant corporations.

      I use Opera, though -- still waiting for Mozilla Firebird to get good enough to make the switch. It takes several seconds to start up, which is a pain when I just want to click a link in an email or IM to open a link up. Opera, on the other hand, takes well under a second. Kudos.

      I adore the free software model, but a lot of the software just hasn't "made it" yet. This is why I still have my XP box in addition to Mandrake 9. As inconsistent as Windows is on the developer end (every new revision has an entirely new set of methodologies you're supposed to use for stuff, as older stuff becomes deprecated, ex: MFC->ATL->WTL) it's more "complete" than desktop Linux right now.

    5. Re:Thats what actually made me install linux by Malcontent · · Score: 3, Funny

      " they don't know enough and would rather be able to call up microsoft when something goes wrong"

      Has anybody ever witnessed this phenomenon? I hope one day an intrepid explorer captures an actual home user calling microsoft for help and getting it. We could put it on the discovery channel right after the hunt for the giant squid.

      --

      War is necrophilia.

    6. Re:Thats what actually made me install linux by Nucleon500 · · Score: 1

      I agree, tech support invariably sucks. And consider this: OSS developers are much more accessible than commercial developers ever are. You can actually send them an email, and they'll try to help you. You can give a suggestion, and it'll be duly noted. Good luck having that kind of communication with shrink-wrap software developers. I attribute this difference to the fact that in OSS, there's no manager to decide developers would be more productive with a mob of minimum-wage Elbonians insulating them from their users.

    7. Re:Thats what actually made me install linux by Alien+Being · · Score: 2, Funny

      I placed a call to MS support for install help with Windows 3.0 and I'm still on hold.

    8. Re:Thats what actually made me install linux by El+Cubano · · Score: 2, Informative

      ...they don't know enough and would rather be able to call up microsoft when something goes wrong, but if we show them a superior product, that is likely to get a response from them.

      Even that is a myth, though (the calling up MS part). I mean, really, how many people (home users) actually call up and speak to MS at $125/incident. I specify home users, becuase I imagine that most medium and large businesses opt for contract based support. I think that in reality most poeple hit the mailing lists and discussion boards, just like for Linux and other F/OSS products.

      I also know that many people think that the Linux mailing lists are full of 733t attitudes and RTFM responses, but I haven't really seen that in the lists to which I subscribe. However, I have observed that such attitudes occur as frequently on MS-related mailing lists as they do on Linux-related lists. In essence, there is parity in the public and freely available support mechanisms. The only real difference is in things like contract support and MSDN, where if you pay a company many thousands of dollars you don't them to reply with "RTFM."

      I think that if you explain to people that it is conceptually the same thing (i.e., from the level what an OS and what it is supposed to do) then it is not real difficult to get them to switch, unless they have an overriding reason like a work-related product that only runs on Windows.

    9. Re:Thats what actually made me install linux by Anonymous Coward · · Score: 0
      Paraphrase: I use Linux and other people don't because they're all too stupid to know the difference between quality and garbage. Except that I have to use Windows because I can't get my Mandrake box set up correctly.

      The scary thing is that half the Linux zealots are like you and the other half think they're smarter than you because you (attempt to) run Mandrake instead of Debian or Slackware.

    10. Re:Thats what actually made me install linux by MyHair · · Score: 1

      Has anybody ever witnessed this phenomenon?

      I actually called them back somewhere between 1990 and 1992. There was an automated voice that frequently announced the average hold times...it was about 45 minutes. I don't recall what my problem was or if they solved it, so maybe it was just one of those dreams....

    11. Re:Thats what actually made me install linux by Anonymous Coward · · Score: 0

      You're an idiot.

    12. Re:Thats what actually made me install linux by Arker · · Score: 1

      I've had to call them in official capacities a few times. This was with a service contract, not as a home user. Wait online for hours to finally get a guy that had no clue what he was talking about, just using a script designed to blame someone else and end the call as soon as possible.

      Not that I was surprised, but it was a checkbox I had to have checked before I could go on and fix the problem myself.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    13. Re:Thats what actually made me install linux by danila · · Score: 1

      Another useful OS Windows product might be Miranda.

      --
      Future Wiki -- If you don't think about the future, you cannot have one.
    14. Re:Thats what actually made me install linux by 16K+Ram+Pack · · Score: 1
      Mozilla certainly is another one of those "better than MS products" out there for Open Source.

      A friend of mine has thousands of mail items, and he searches them for research. OE doesn't support multiple word searches which Thunderbird does.

      He also gets far too much spam, and can use the spam filtering.

    15. Re:Thats what actually made me install linux by SgtChaireBourne · · Score: 1
      I can't ever remember getting through to a human on the MS support line. Though I do remember putting the speaker phone on for the duration of my shift (usually 2-3 hours back then).
      I think that in reality most poeple hit the mailing lists and discussion boards, just like for Linux and other F/OSS products.
      Usenet discussion groups, maiIing list archives and various HOWTO web pages are excellent resources. If you do your homework before posing a question ( i.e. search web pages, mailing list archives, and old newsgroups) then these are also great for new questions.

      Though it actually happens less often than before, I like to be able to solve a problem posted. It does at least two things - saves someone else time, and save me the time and trouble of having to maintain my own archive.

      Support was also a big factor in my dropping even my last MS-Windows workstation and upgrading to Linux+KDE. Over the years I found that, as harsh as it sounds, support from MS via telehpone and their website, as well as in-house MSCE's, was no where near up to the level of Usenet and mailing lists. Since I was already familiar with such sources for solving MS-related problems, making the transition to F/OSS operating systems was pretty easy.

      --
      Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    16. Re:Thats what actually made me install linux by dstutz · · Score: 1

      It does happen. I used to do in-home pc repair for Gateway, Sears, etc and on more than one occassion someone would tell me that they had called Microsoft directly for technical support. Usually, the client is quite mad by that point because their PC vendor's tech support wasn't able to help them and didn't like the idea of wiping the computer and reloading the OS from the recovery CD. Some home users refuse to let their PC get the best of them, I guess.

    17. Re:Thats what actually made me install linux by rsheridan6 · · Score: 1
      I had the same experience last year. I was amazed that free products could be better than their proprietary competition (Mozilla vs IE), or at least good enough that spending money on the proprietary version seems ridiculous (Oo.org vs. MS Office).

      It's not a coincidence that my first install of Linux came shortly after Mozilla reached 1.0.

      Now if only we could get Gnumeric ported to Windows...

      --
      Don't drop the soap, Tommy!
    18. Re:Thats what actually made me install linux by Anonymous Coward · · Score: 0

      I have called Microsoft a number of times for tech support. I have never waited more that 30 minutes for an answer and it always worked.
      I have also called Red Hat for tech support and never even talked to a person, I have emailed them and never received a response.

      I run Linux and Windows at home. I run Windows for two reasons, one it plays the games I want to play and two it is what my wife uses at work and is comfortable with. And no I am not going to go through the trouble of switching my wife to Linux, as soon as one thing does not work the way she expected I would be attempting to figure out why.

      For the average user change is NOT good. You can whine and pretend all you want, but people generally don't like change.

      The only thing that will get Linux onto desktops is the same thing that has pushed 90% of all the computer hardware advances to the average user, games. Until you get ALL the games hitting Linux at the same time as Windows you just won't get the penetration you want in the home market. Once you can get people using it at home, they will try to get it installed at work, then the people who don't play games will see Joe Gamer using Linux and work and wonder why they are not using the same thing. This will get your developers of SOHO applications looking at porting to Linux since people are running it at home and it will move forward.

    19. Re:Thats what actually made me install linux by mormop · · Score: 1

      People don't call Microsoft they call a techie friend of a friend who lives round the corner to come and sort problems out for them. One of the few times I find myself facing a monitor without KDE on it.

      --
      Hmmmmmm..... Deep fried and look like Squirrel.
    20. Re:Thats what actually made me install linux by ngyahloon · · Score: 1

      Same here. My friends introduced me to mozilla, with its tab-browsing and javascript control and all. Then it began with mandrake, redhat and now it's gentoo with familiar/opie on an IPAQ and a knoppix for a rescue CD. I've learned more in 1 year using Linux than 4 years using Windows. If that is not amazing, what is? The point is, if we wanna show the beauty of open source, Linux, GNU etc, let's all start slow and build onto it. It's about converting, not intimidating. Cheers!

      --
      Carpe Diem: Seize The Day!
    21. Re:Thats what actually made me install linux by MountainLogic · · Score: 1

      I remember calling MS around 1988 for developer support at 2 PM and being on hold until 5 PM when a new voice message came on and told me that they close at 5 PM and to please call back the next day. Argh!

    22. Re:Thats what actually made me install linux by MountainLogic · · Score: 1
      You should upgrade to 3.1 its much more stable. I know of a widely used Commercial Aircraft product that is still flying 3.1.

      Never, ever, buy a "dot zero" product from MS.

    23. Re:Thats what actually made me install linux by RighteousFunby · · Score: 2, Interesting

      BOOM go my mod rights...

      A friend of mine on MSN Messenger has been using Windows Millennium for ages, with MSN/IE/Hotmail.

      I told him about ICQ, and all its features. He downloaded it. He now uses it exclusively.

      I told him about Mozilla, and the popup blocker facility and all of the features over IE. He downloaded it. He can't believe he missed it for all those years.

      I got him to download VNC and let him have a piss about on my KDE desktop. He loved it.

      He got Knoppix. The next PC he gets, he wants to get Linux w/ KDE.

      You cannot be told what Linux is, and how good it is. You have to see it for yourself. Let people have a go for themselves. Show them around. Give them a Knoppix disc. Hands on experience is good experience.

  9. Sell? is this what I think it is? by HanzoSan · · Score: 2, Insightful



    You cannot sell open source software, you sell the service of creating the software.

    IF its the other sell however, I think people DO understand the concept of open source. You have all these people using Gnutella and Kazaa who understand the concept when its applied to music, so whats so hard to understand if we simply phase this into software?

    I wonder why theres no P2P Linux Operating System

    --
    If you use Linux, please help development of Autopac
    1. Re:Sell? is this what I think it is? by Anonymous Coward · · Score: 0

      Judging by your comment and you sig, I would say that you are nothing more than a bed-wetting liberal college boy, just a lapdog for dictators and a borderline communist pinko. Go away. Soon.

    2. Re:Sell? is this what I think it is? by screenrc · · Score: 1

      No, the concept is hard to understand. It is not
      unusual for graduate students in computer science
      to refuse to understand that something that
      is free can possibly be any good. Even if they
      are somewhat familiar with unix and emacs.
      It is a concept that they will probably never
      accept unless told otherwise by someone they
      respect. And some of these students are not
      dummies either, it is just that it is world
      they have never seen and cannot yet make sense of
      it. I observer similar things here in slashdot
      also, on so many other topics.

  10. Who cares by Anonymous Coward · · Score: 1, Insightful

    Who the f' cares about selling Linux to the average Joe? I don't understand what the big deal is about EVERYONE on the planet having to use Linux. I use it and I think it's great, but why is the ultimate goal for everyone else to run Linux?

    1. Re:Who cares by hazem · · Score: 4, Insightful

      I personally don't care if everyone uses it, but I think there are certain people who should, and they don't.

      The local school district, for example, spends millions on software licenses, most of it to do office work. Sure, I know MS stuff is great, but why can't they use Linux and/or OpenOffice to do their e-mail, web browsing, and office app stuff? They could take those millions and hire more teachers, or re-institute music and art programs.

      It's not that everyone should use Linux, but everyone should consider if proprietary and costly software is the best place to be spending their money, especially when other options are very workable and available.

    2. Re:Who cares by MikeCapone · · Score: 1

      Great point, especially since we help pay for that proprietary software with our taxes.

    3. Re:Who cares by SparkyMartin · · Score: 1

      I was asking myself the exact same thing. And is paying $300 for an something that you will use for 3,4,5 or more years really alot of money? Games still run on Win98 and that's 5 years old! For comparison I spend $1200 anually on cable TV and cable internet. $199 is peanuts-it's a days work, or at worst a few days work. It's not going to break anyones bank or cause children to go hungry, so if people want to spend their $$ on Windows then why should we care?

      Windows will never go away, but I predict that before the end of this decade Linux desktop use will equal Windows. That sounds like a long time but like the switch from vinyl to CD, or vhs to dvd, change doesn't happen overnight.

    4. Re:Who cares by eugene+ts+wong · · Score: 1

      I agree. I use GNU/Linux instead. GNU/Linux can do everything that Linux can do, but better.

    5. Re:Who cares by rsheridan6 · · Score: 1
      Short answer: network effects

      Longer answer: If my DSL modem goes down, the company won't offer me support because I run Linux. My girlfriend's classes have required readings on the web in .doc format, with a website that is utterly broken with both Konqueror and Mozilla. The CDs that come with her textbooks are Windows/Mac only. Most games are Windows only. Kazaa is Windows only.

      If Linux had a greater market share, we wouldn't be ignored by these people. I don't want everyone to run linux, but I would like it if the needs of linux users weren't ignored by the rest of the world.

      --
      Don't drop the soap, Tommy!
    6. Re:Who cares by ahodgson · · Score: 1

      Kazaa isn't Windows-only (unless you really have to have the genuine spy-ware).

      See http://savannah.nongnu.org/projects/mldonkey/ for at least one open source Kazaa client (and many other p2p networks).

  11. The best way to sell free software is by dook43 · · Score: 3, Insightful

    probably not to make one of its key selling points "the fact that it's free". People usually look at free or cheap things as unreliable. (This is exactly why most people don't buy GM/Ford/Hyundai/[insert your favorite Korean automobile manufacturer here] passenger cars. (Exception is to the GM/Ford trucks, those are good vehicles) It is almost universally known that those cars are unreliable.

    What may work is the inclusion of OOo, samba, ximian connector, and gaim to point out to users that it "works exactly like and can interoperate with" windows files and servers. Also point out its widespread distribution in the server/enterprise arena. Some apple-esque switch ads may work too for the extra-dumb people out there.

    --
    This comment was randomly generated by a school of piranhas chewing on the PCB of a Microsoft Natural Keyboard.
    1. Re:The best way to sell free software is by strider3700 · · Score: 1

      Like everything it depends on your experiences. I'd concider buying a car from Hyundai. And I may buy a truck from ford or GM but I've found most of their cars to be crap. There are exceptions of course. I'd kill for a ford escort cosworth. I'll never buy another cavalier. The tiberon looks pretty good, but I wouldn't buy the elantra.

      IN north america the domestics rule and are inexpensive, it's the cheap imports that are garbage. In europe It's almost impossible to find a chevy, and fords are not very popular. In asia North american brands are quite rare to see. However the entire world is linked and most of the companies are owned in part or completely by one of the big three automakers.

      The big difference between me and the general public is I like cars, and I spend lots of time looking into them and working on them. The general public just buys what looks good, and they can afford.

    2. Re:The best way to sell free software is by Anonymous Coward · · Score: 0

      Note: I'm in europe.

      American cars are detested here, because they're nearly all huge ugly petrol-guzzling behemoths. In america, bigger is apparently always better. You buy an american car if you're a wanker.

      Asian cars are better regarded, because they get high mpg in city traffic, and can fit into city parking spaces. You buy an asian car if you just want a car to do you 5 years, at which point it's worthless.

      European mass-market cars are considered pricey, but reliable. They are generally the car you buy the second time around, when you're a bit older, with more ready cash, and are more concerned over whether the car will depreciate slowly and carry your precious screaming toddlers safely. You buy a european car if you want a heavy-duty car.

      The population density of europe makes the difference, I think - an american-style tank^H^H^H^Hcar just doesn't fit in most european cities, many of which have streets that are a millenium or more old, and are just not going to be widened.

    3. Re:The best way to sell free software is by Anonymous Coward · · Score: 0

      I think you also need to show added value above Windows. One way is to start talking about security and viruses. The biggest problem you're going to run into is that we live it a MS world. Just like your car analogy -- if you want to read a Word document the last thing you want to do is open it with some off brand word processor that happens to read Word documents. And in the case of Mac where they do have Office, the usual response is -- yea but I have to purchase it. The good news is that some of the hardware folks are starting to ship other Office alternatives which just might dilute the must have Office mentality.

    4. Re:The best way to sell free software is by duffbeer703 · · Score: 1

      Tell that to somebody that after they pay $750 for a muffler for their Nissan pseudo sports car.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
  12. The Answer by News+for+nerds · · Score: 1

    Put it on some hardware then sell it. Period.
    It's obvious why consumer electronics makers
    are enthusiastic about Linux.

    1. Re:The Answer by Hatta · · Score: 1

      RTFA. He does this. His problem is he can't sell them.

      --
      Give me Classic Slashdot or give me death!
  13. Captive Audience by sbszine · · Score: 1

    One way to get people using a new OS on home desktops is to introduce it in schools and offices. Apple makes a lot of sales to people who've learnt their OS on machines they'd sold to schools at a heavy discount. When they graduate and are looking for a home computer they remember Apple.

    I'm not sure how this could be done with Linux (or in a corporate environment), but my best guess would be volunteer sysadmin support for schools and small businesses, combined with rehabilitation of unwanted / second hand i86 boxen. Anyone thinking of doing this should be aware that it's a long term commitment -- you have to provide ongoing support if you want it to work.

    --

    Vino, gyno, and techno -Bruce Sterling

    1. Re:Captive Audience by Daengbo · · Score: 1

      That's exactly what these guys are doing. Look at some of the case studies here and here.

  14. But Windows is $200 retail by tjstork · · Score: 0


    I don't think they think Windows is free, because a) they know Bill Gates is very rich, and b) because Windows upgrades in store are rather expensive.

    --
    This is my sig.
    1. Re:But Windows is $200 retail by bios10h · · Score: 5, Insightful

      Yeah but they don't pay for it. Nobody (for personal use) pays for the retail version of Windows. The corporate users are the ones spending 200-300$ per license. The average user gets it for free with the computer then upgrades with a friend's copy. It's that simple. Just count how many ppl you know that are getting their retail version in the store? not much I'm sure.

    2. Re:But Windows is $200 retail by Anonymous Coward · · Score: 1, Funny

      You mean I'm the only idiot that paid for Windows?

    3. Re:But Windows is $200 retail by BiggerIsBetter · · Score: 4, Funny

      You mean I'm the only idiot that paid for Windows?

      No wonder you posted anonymously...

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    4. Re:But Windows is $200 retail by RealBeanDip · · Score: 4, Insightful

      "The average user gets it for free with the computer then upgrades with a friend's copy."

      The "average users" that I know think that WinXX is part of their computer. The concept of an operating system upgrade is beyond them. They think they buy a new computer if they want an upgraded copy of WinXX.

      I'm not kidding.

      Furthermore, they think MS Word and Excel and IE is part of that same "package."

      --

      You know you're a geek if you've ever replied to a tagline.

    5. Re:But Windows is $200 retail by b!arg · · Score: 1

      That is SOOO true. At work I've asked a number of people what operating system they have on their PC at home. Half of them don't have a clue, the others tell me their version of Office.

      --

      Everybody dies frustrated and sad and that is beautiful
    6. Re:But Windows is $200 retail by Micro$will · · Score: 2, Interesting

      Hell, a lot of people think that their monitor is the computer, and the box is the CPU. The internet? Oh, you mean AOL!

      The only way to get people to use open source is to sell it with the computer.

    7. Re:But Windows is $200 retail by Hatta · · Score: 1

      Indeed, computer idiocy is a major problem. But I suspect it will disappear by attrition.

      --
      Give me Classic Slashdot or give me death!
    8. Re:But Windows is $200 retail by ball-lightning · · Score: 1

      While I wouldn't say the average person doesn't understand the concept of an operating system, there defintely are a lot of people who think office and Windows are the same thing. If I have one more person asking me for "Windows XP Office Professional" I'm gonna flip. Another thing people often get confused with is that Windows is the computer. Where I have been helping people pick out memmory, I have been told many times (after asking what type of computer they had" "Oh I have the Windows 98, or maybe the 97. Yeah, Windows 97." Microsoft may be losing market share with people who with technological know-how, but to the people who just use their computer to shop online, surf the web, write e-mails, it is the computer.

    9. Re:But Windows is $200 retail by minusthink · · Score: 5, Insightful

      dear jerk,

      one thing is certain, you (and people like you) do exist. i have to deal with people like you everyday at work, and I'm really sick of it. I work at an ISP tech support center. All my coworkers call these people idiots because they don't know what a mail server is or how to activate their webspace and ftp to it. Besides the admins and maybe one other person at my job, I am the only one who knows anythign more about Linux than how to use KDE. Does that mean my coworkers and friends are idiots? Answer = no.

      does a air conditioner repair (wo)man look down on you because you don't know how it works, or know anything about it, besides the very simple UI. When you want a more powerful unit, do you buy a whole new one or learn how the thing works and upgrade it yourself.

      why do you look down on people because they don't know everything you know about computers. why should they, it's not essential, or even enjoyable to most. people only use them because they are convienent and ideally, more efficient.

      yes there are stupid people. but people aren't stupid because they don't know anything about computers.

      In conclusion, stfu.

      Sincerely,
      a dissatisified customer.

      I post proudly, my opinion.

      --
      "when life gets complicated, I like to take a nap in a tree and wait for dinner" - Hobbes.
    10. Re:But Windows is $200 retail by PetWolverine · · Score: 0, Offtopic

      You know you're a geek if you've ever replied to a tagline.

      Hey! I resemble that remark!

      <ducks>

      --
      I found the meaning of life the other day, but I had write-only access.
    11. Re:But Windows is $200 retail by Sir+Haxalot · · Score: 1

      Ahh this post and the posts below it really made me wince :/

      --
      I have over 70 freaks, do you?
    12. Re:But Windows is $200 retail by hackrobat · · Score: 1
      does a air conditioner repair (wo)man look down on you because you don't know how it works, or know anything about it, besides the very simple UI.
      I'm a programmer; I work at a big software company. I look down upon my co-workers--who happen to be programmers--because they don't have much of a clue about Linux and open source.
    13. Re:But Windows is $200 retail by IANAAC · · Score: 2, Interesting

      You must enjoy going to work everyday. Me personally, I prefer to show people that don't know much about Linux or Open Source what the stuff can/can't do, instead of carrying myself around the office like some l337 jerk.

    14. Re:But Windows is $200 retail by Theodore+Logan · · Score: 1

      Use the question mark, Luke.

      --

      "If you think education is expensive, try ignorance" - Derek Bok

    15. Re:But Windows is $200 retail by Hatta · · Score: 1

      I don't look down on people because the don't know everything I do about computers. I look down on people who know absolutely nothing about computers. I was specifically refering to people who call the monitor the the computer and the box the CPU. Argh. I don't know shit about cars except how to fill it with gas and change the oil, and I learned the latter from reading the manual. Other than that it's voodoo to me. But I don't go around calling the seat the chassis and the steering wheel the turn signal.

      Perhaps I should have hyphenated computer-idiocy to emphasize that I don't mean they're idiots. Just as when someone says they're computer illiterate, they're not really illiterate. They may be quite smart, but have no conceptual model of how computers work and are therefore unable to think about them in meaningful ways.

      --
      Give me Classic Slashdot or give me death!
    16. Re:But Windows is $200 retail by Micro$will · · Score: 1

      Comparing computers to cars is a bad analogy, because people are required to get some sort of training before operating a motor vehicle, while anyone can buy a computer. However, a computer, like a car, is a tool that requires some basic knowledge in order to use it effectively. Now I'm not saying everyone should need a license to use a computer, nor should you need to be able to rebuild a car's transmission to operate one, but take some time to RTFM, take a night class, or ask someone for help. Make an effort to learn something instead of blindly clicking until something interesting happens.

    17. Re:But Windows is $200 retail by hackrobat · · Score: 1

      Ok, I forgot to mention that people are NOT INTERESTED in knowing what you can do with Linux/OSS. I couldn't waste my time on such people, so I look down upon them ;-)

  15. Re:Sell to average Joe? How bout college students? by Anonymous Coward · · Score: 0

    Well then, how about making an equivalent to VS.NET if you want folks to migrate from it? KDevelop is not going to cut it (integrated development environment).

  16. Better idea by Anonymous Coward · · Score: 0, Flamebait

    Maybe make Linux something that most people have a purpose to run.

    Clue #1: Gramma doesn't need to run a server in her knitting room.

    Clue #2: Until you get games (I'm talking about *real* games, not Tux Racer) running reliably and well on Linux, you're cutting out a huge section there.

    Clue #3: When Linux gets to the point of ease of use, bells and whistles, and an interface mimicking Windows so an idiot can use it intuitively without having to memorize command line strings, you'll get it.

    You've created an operating system that's unfriendly, designed for elitist computer techno fantasies that the "lusers" can't understand, and you wonder why the damn OS isn't taking off.

    Here's a clue. People like to use their computers, not be a slave to them. If it takes you all fucking day to set up your damn webcam, or get your video card to work, you have 3 games that support Linux, and gramma doesn't have time to read the Man pages because she just wants to check her damn email, there's something wrong with your operating system.

    1. Re:Better idea by GigsVT · · Score: 1

      Or maybe a lot of us really don't care if those users run Linux particularly.

      I run Linux. The servers at work mostly run Linux. I insist that the other developers at work run Linux on their machines too. It works great. I don't care if my parents run Linux or not. I don't care if gramma runs Linux.

      I want to move other employees at work to Linux, and progress is being made, slowly. Linux is ideal for commercial settings, where everything can be managed by an IT department.

      I think the real barrier to "consumer Linux" is that no one really cares. Mandrake might care, but they are so broke it doesn't matter. Red Hat cares a lot more about commercial users.

      If someone gets motivated to do the things you mention, fine. Just don't break important functionality that people who know what they are doing use.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:Better idea by realmolo · · Score: 1

      Bingo.

      Ease of use is EVERYTHING. Until Linux is as simple to use as Windows, it's not going to be a big player on the desktop.

      Yeah, that's been said before about a million times, but apparently no one listens.

    3. Re:Better idea by Anonymous Coward · · Score: 0

      Windows is actually fucking difficult to use, with some very bad design choices. It's just a fair few people have already learnt it, and the workarounds for the annoynaces have themselves become features they expect - GUIs with the close button next to the maximise/iconify button REALLY PISS ME OFF, but even Linux distros now come configured out-of-box for that, because of a stupid design decision made 10 years ago at Microsoft.

  17. Missing the point by BiggerIsBetter · · Score: 5, Insightful

    Parts of the market seem to be missing the point that software such as a consumer level OS and office software have little value these days. You really can't sell them by and of themselves. Photoshop has value, maybe Access does too, but Powerpoint, Excel, and Word are just expected - kinda like a webbrowser.

    Most non-geeks think of Office as Windows, and of IE as The Internet, for example. You sell Joe Punter a Computer, not Hardware + OS + Applications. The sooner little stores like this "get it" the better. If they set a demo machine up with a slick looking Gnome2 interface (no RedHat doesn't count as slick :P), OpenOffice, Moz, and Gaim, then put it beside WinXP + Office for $300(?) more, then people would buy it. Maybe it takes a certain amount of customisation that isn't in the current distros, but 30 minutes on art.gnome.org should provide a nice looking UI - and to most folks, the UI is the Computer.

    Selling it to people with the "It's Free and Therefore Good" argument is pointless. Sell it with "It Works and Costs Less" and you might get somewhere.

    Also, try selling SOHO networks to leverage that into places Windows Server won't go - eg, Linux Server + 3 Linxu Workstations (diskless/netbooting is even better from a TCO and upgrade viewpoint).

    --
    Forget thrust, drag, lift and weight. Airplanes fly because of money.
    1. Re:Missing the point by gfody · · Score: 1

      the problem with that is when the customer turns around and sees 10 isles of software, none of which will run on his new computer because they are all windows titles.

      until the OS and applications are disassociated it will always be pretty impossible to 'choose' your OS. there should be an rfc for an application file format that you need to implement in your OS. OS's should be written for applications, applications shouldn't be written for the OS.

      --

      bite my glorious golden ass.
    2. Re:Missing the point by Byzantine · · Score: 1

      Amen and amen. This is absolutely correct: to my 70+-year-old grandmother, the Internet is not a loosely organized network of computers talking to one another via TCP/IP, it is AOL 8.0; even to my mother--who works (as a user) with mainframes every day--the Internet is being able to shop online. The only problem with your idea I see with it is exactly what you touch on: "a certain amount of customisation that isn't in the current distros." Even this is not insurmountable, if you own your own business and you're the guy doing the customization. But if you're not, what this means is that a) whoever does own the store is going to have to have somebody on staff who can do the customizations (and probably provide support, too), or b) buy them from somebody like iDot who sells hardware with a Linux OS preloaded (with what installed? does anyone know? Lindows 4.0 is all the site says on a quick search). Even in case b, you're still left with the issue of support.

      Again, not insurmountable issues, but definitely ones that require answers.

    3. Re:Missing the point by Anonymous Coward · · Score: 0

      That's been ameliorated to a certain extent recently by the "start pages" of distros like Mandrake and Lindows, that link to loads of ready-to-install linux applications for download or pay and download.

    4. Re:Missing the point by BiggerIsBetter · · Score: 2, Insightful

      I think that's an education / support issue. I'd guess 90% of Linux apps are only available online, so if they're looking in Walmart they're out of luck. Similarly for the Mac, most stores won't have titles for them either - instead, Mac users will often go to 1 or 2 stores that meet their needs.

      I think the stores need to either teach users where/how to find software (eg, look on the distro CDs, or Fresh RPMs, etc) or "productize" them, and have a few rows of CDs with useful apps on them.

      It actually reminds me of the ol' Amiga days, where you couldn't easily buy apps off the shelf, but you could get dodgy compilation disks from the guy across town, with screeds of apps on them. That worked for me, but no good for Joe Public... I'd give it another year or two for the marketing machine to catch up and start delivering some of the better stuff in boxed form. Either that or Wine / Installshield will get their act together so most apps will Just Work. Hmmm. Maybe .Net (read MONO) isn't such a bad thing for Linux afterall.

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    5. Re:Missing the point by Bob+The+Lizard · · Score: 2, Interesting

      Yeh, a few weeks ago, I sat down at a friends new computer, and noticed they had OOo (on win), installed. When I said "oh wow, thats cool...", they just looked at me strange.

      They hadn't even realised it wasn't M$ Office. They said they had noticed it was different "but so is eveything else on my new computer".

      They brought this particular setup because "it was the cheapest, from a reliable store".

    6. Re:Missing the point by BiggerIsBetter · · Score: 1

      Yeh, as a Linux geek that's no biggy for me, but for a store trying to crack the market it's Hard.

      My off-the-top-of-my-head answers:

      a) Another RedHat/Debian derivative with a slick UI and otherwise minimal install. Leveraging the existing work, but without the bloat that plauges many current distros (Granny doesn't need a database server). I know Yet Another Distro sounds daft, but really I'm just talking about themeing, desktop setup, and thoughtful package selection/installation. It's nothing that couldn't be done with a tweaked installer or set of RPMs applied to a minimal RH install. Probably RedHat so that...

      b) Stores without Linux knowledge can buy it from RedHat's certification programme, or contract support to people who are "known good" in that OS.

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    7. Re:Missing the point by Arandir · · Score: 2, Insightful

      Selling it to people with the "It's Free and Therefore Good" argument is pointless. Sell it with "It Works and Costs Less" and you might get somewhere.

      You need a little bit more than that. What so many people in this community seem to miss is that Windows training is ubiquitous. The Linux and BSD operating systems aren't going to make much headway in the consumer market until training for "UNIX System Adminstration for Personal Systems" becomes widely available. Everyone has relatives, friends and neighbors using Windows. Finding a relative using a Mac is a bit tougher. I know people who have switched from Mac to Windows for precisely this reason. Finding a neighbor using Linux is several magnitudes more unlikely if you're not living near a university.

      So the next time you suggest to a friend that they should try Linux or BSD, offer to help them get started in it. Let them know they can call you for help.

      If you give them a CD and walk away, you have only yourself to blame if they go back to Windows.

      --
      A Government Is a Body of People, Usually Notably Ungoverned
    8. Re:Missing the point by Hatta · · Score: 1

      Boy is he gonna be disappointed when he tries to play Counterstrike.

      --
      Give me Classic Slashdot or give me death!
    9. Re:Missing the point by Alien+Being · · Score: 2, Informative

      "It Works and Costs Less"

      "Low cost generic" seems to get people's attention. They think about generic drugs and generic foods and they instantly understand.

    10. Re:Missing the point by merdark · · Score: 1

      The sooner little stores like this "get it" the better.

      I really hate this kind of phrase. Get what exactly? Little stores "get it" perfectly fine. Like it or not, most regular users *want* windows. They don't care if they have to pay for it.

      And besides, not everyone believes open source, and in particular GNU is all that.

      Personally I think the open source community should wake up and realise that to most people, this stuff is just "computer stuff". They don't care if they pay money, if the source is there, nothing. They just want something easy that works. Linux and open source, more often than not, does not fit the bill for desktop users.

    11. Re:Missing the point by minus9 · · Score: 1

      Counterstrike is available for MS office? Wow, VBA must have come a long way since I last used it.

    12. Re:Missing the point by BiggerIsBetter · · Score: 1

      You put it well enough yourself - "they just want something easy that works." Most customers want a computer/internet/email - they couldn't care less if it's Windows or Mac or Linux or BeOS or whatever OS is popular today.

      The main requirement is that it runs their apps, and if those apps aren't available under Linux, eg MYOB/Games/DTP, then Windows is probably what they need. Otherwise, Linux with an office suite will probably do just fine, and cost less.

      I'm not advocating Linux for little stores because it's OSS or because GNU is the shiznit or because I personally like it, I'm advocating it because it can be cheaper and just as effective for many desktop customers.

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    13. Re:Missing the point by Anonymous Coward · · Score: 0

      People mightn't care about computer stuff. But the best way to make them understand is by analogy - find out a hobby they have, say, boatbuilding, and explain that microsoft is like a major boat manufacturer, that produces popular, reasonably ok, boats, and they've sold so many boats that they have made lots of money. So what? the guy will say. So, you say , now microsoft has started working with the government to pass laws making it difficult for amatuer boatbuilders to make boats, because microsoft claims it owns not just boats, but the idea of boats. You say, I don't care if people buy microsoft boats, but I do care when microsoft uses the money from its boat sales to deny me the ability to build boats.

  18. OEMs by Anonymous Coward · · Score: 2, Interesting

    Linux will really gain widespread acceptance when the PC comes from the store, preloaded by the technicians. It should be an option; "if you want to save $x off the sticker price, we can give you Linux". Until that choice is offered, Linux will be relegated to the hobbiests.

    Dell is neat in the sense that they offer(ed?) the option of having your server preinstalled with RedHat. Wish they had the same option for desktops and laptops... I am currently installing RH9 on my Inspiron, and can see how hard it might be for the average person.

    1. Re:OEMs by MBCook · · Score: 2, Interesting

      When I bought by Inspiron 8k, they offered RedHat as an option. I went with Windows 2k because of it's stability and the fact that I needed a Windows OS for my programming class. Besides, I could always install RedHat (or a distro that I prefer, like Debian or Gentoo) later for free.

      That said, I agree that if we want Linux to be a big part of the desktop, it needs to come preinstalled on systems.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    2. Re:OEMs by Anonymous Coward · · Score: 0

      Dell still offers Red Hat Linux for servers and workstations (including workstation laptops.) They stopped offering Red Hat Linux on consumer machines because they stated that demand was negligable and it wasn't worth their investment.

    3. Re:OEMs by Anonymous Coward · · Score: 0

      Walk into any Fry's. Go to the cheapest systems, and start playing around. (Login as root with password "thiz".) Pop up a copy of the word processor, and then say to one of the customers standing around, "hey, this is pretty cool for only $229" and walk off. Look back to see them fiddling with it.

      (Don't do this on the VIA C3 models. Too slow. I buy those only for use as samba servers and firewalls.)

    4. Re:OEMs by EugeneK · · Score: 1

      I always wondered what the password was on those! I always go back to the PCs in the corner of the Sunnyvale Fry's and there are the "ThizLinux" PCs, always with the screensaver locked. I get the feeling the salespeople don't care enough to even unlock them. Sad, but I'll try "thiz" next time.

    5. Re:OEMs by Simonetta · · Score: 1

      Hello,

      I started using computers in 1984 with CoCos and Commodores. Using Windows is a natural step from this beginning.
      In technician school we were required to take courses in Unix. This is where I and thousands of people like learned to just hate UNIX. Compared to the extraordinary microcomputer upward movement in price/performance levels, UNIX has always been an incomprehensible twisted monster designed for mainframes and embraced by people with mainframe brains. The fact that WalMart sells a $200 machine that is as powerful as a 1970's mainframe just complicates the entire issue.
      I am, though, affected by the constant amount of testimonials about the ease, power, and utility of Linux and have installed it on one of my older machines as a dual boot. But when I turn it on and all those hundreds of weird and incomprehensible lines of UNIX techno-babble come scrolling on the screen - page after page of them - all ending many minutes later with an ugly comic book GUI that is just candy-coated UNIX - I start to get sick in my stomach all over again and reboot to Windows.
      But I can't just hit a combination of keys like "CNTRL-ALT-SHIFT-BACKSPACE-F12" and instantly be in Windows. No, I have to shut down Linux and reboot the entire PC. Shutting down Linux is like shutting down the Defense Department. Again there are hundreds of weird UNIX tech-babble messages scrolling on the screen:: it takes forever. (** I have Mandrake 9.0 installed by the way **).
      Does it really have to be this bad? This is not a troll, I'm an electronics/PC technician worker and I understand all the subtle arguments pro and con about open-source code and culture. It's just that... It's just that... It's just that Linux really sucks in its present form. Nothing personal guys, I'm really impressed that you have got something to work this well so far. It just needs to be smaller, faster, and more off/on like a toaster or a TV, not a 1970's mainframe on a chip.

      Thank you,
      Simonetta

    6. Re:OEMs by Anonymous Coward · · Score: 0

      How the fuck is using windows a natural step form that beginning? My family went C64->Amiga->MacOS, a much more natural progression. Windows is the McDonalds of computing.

  19. It's catch 22 by Viceice · · Score: 4, Insightful

    Comming from retail myself, i can assure you it's a real pain trying to explain to someone why every new fangled gadget they buy won't install with the CD thats provided.

    Sure, Linux is a great OS, and there is a strong developer community for drivers, but unless you are using it in a single purpose machine, ala Lindows Webstation, where you KNOW the user isn't going to try installing anything, you as the reseller in trying to save the customer money are going to have to pay more each time he calls and asks " why won't my camera install?" or "why won't my Bluetooth adaptor work with my phone?"

    Unless manufacturers start supporting Linux like the way they do windows, we arn't going anywhere.

    Other then that, porting traditionally Linux tools to Windows is a good idea. You get peopel used to it first then transition them to linux. so then when the switch is made, they are still comfortable with the tools they have been always using.

    --
    Sometimes I wish I was a plumber, then I'd know how to deal with other people's shit.
    1. Re:It's catch 22 by stretch0611 · · Score: 1

      And of course the real catch-22 is that no one will build drivers until the OS reaches "critical mass" in the marketplace.

      --
      Looking for a job?
      Want your resume written professionally?
      DON'T USE TUNAREZ!!!
    2. Re:It's catch 22 by Tyreth · · Score: 1
      This is precisely why Linux desktop will first make inroads into businesses before the home. It's just not worth it yet, unless the home user understands the pro's and con's.

      Just like mobile phones took off first in business, then in the average person's hands, so much Linux desktops take the same path. After all, businesses have a much easier time outlining what an employer is or isn't allowed to do.

    3. Re:It's catch 22 by PetWolverine · · Score: 1

      Personally, I think the situation as you describe it--lack of hardware--is an improvement. I'm not a Linux user (I've tried, and failed, to install it on my Mac; I'll be dual-booting eventually, just give me another month or so) but I've been using Macs for more than a decade now, and we've gone through exactly this transition. It used to be that a lot of major software wasn't available for the Mac, making it hard to survive even as a geek who knew where to find what software there was. Then for a long time, especially when OS X was new, it was hardware that was incompatible--the drivers weren't there, or didn't come on the CD and had to be downloaded.

      The situation now is that virtually everything is Mac-compatible, and the Macintosh is a respected platform, and even recognized by most end-users (as opposed to the old days, when often I would say I used Macs and people would ask, "Who's Max?"). It seems Linux is headed in the same direction, and I wish the Linux community much luck on that path.

      Now if only I could join that community...

      --
      I found the meaning of life the other day, but I had write-only access.
    4. Re:It's catch 22 by Lumpy · · Score: 1

      Unless manufacturers start supporting Linux like the way they do windows, we arn't going anywhere.

      why? Why is it then that consumers are smart enough to not buy a MAC based device and not bitch why it wont work on their TiVO?

      you are reading into this way to much. A all those boxes have a label that says "requires Microsoft Windows." if the user that bought a lindows machine cant understand that phrase printed on the box then they need to be beaten with the largest stick you have behind the counter.

      Secondly, I firmly believe that as a linux distro maker, they need to be REQUIRED to have an easy to find and use Hardware Compatability list that newbies and customers can refrence. Even as a Linux Expert and seasoned vetran of 9 years of linux administration and use I find it damned difficult to find a accurate or concice list of compatable hardware.

      So someone tell me what Minidisk players work with linux, how about portable Mp3 players? USB webcams?

      you can't find that info out without digging for a day in google... and general schmoe blow will not do it.

      Unfortunately, I dont see it ever happening. redhat has no interest in anyone but the rich corperations, Mandrake is only now able to get their head above the water to breathe, and the rest are too busy.

      certianly never expect manufacturers to inform people whth the works-with-linux sticker.. I have NEVER seen it on any product. even Nvidia doesn't want to publically admit compatability with linux...

      --
      Do not look at laser with remaining good eye.
    5. Re:It's catch 22 by Viceice · · Score: 1

      See, the diffrence between selling a Mac and selling Linux is that Macs come bundled with it's own hardware. Where as Linux is something you sell as an alternative to Linux. I'd also just love if i could install OS X on a PC.

      I see your question about the need for "Linux Supported" lables.

      It's a question of visibility. When you buy a product, and you see the WindoesXP logo on it, you have the peace of mind that it will work with you WinXP machine. So over the long run, when you just browse around and you see many products with WinXP logos on them, you feel confident that you've made a good choice in OS as it gives you options.

      I know most things will work with Linux with proper drivers, but it's not good enough that only we know. The masses must also know that yes, most things out there will work. You do have options. Thats what sells.

      --
      Sometimes I wish I was a plumber, then I'd know how to deal with other people's shit.
  20. Good point by HanzoSan · · Score: 1



    Why dont you go to college campuses and give out Linux?

    Anyway I dont thin linux is something you "sell" as a product though.

    --
    If you use Linux, please help development of Autopac
    1. Re: Good point by Anonymous Coward · · Score: 1, Interesting

      I tried that once (in the UK). Microsoft reps actually complained to the student's union, and, by some twisted logic (the university was already paying for microsoft software, I was undermining the university's investment), got me shut down. I tried to explain that the value MS quotes for their software is essentially pulled directly out of their ass, but it didn't wash - too many people would have been left looking stupid if they had to admit they had signed a stupid deal with MS.

    2. Re: Good point by aweraw · · Score: 1

      very interesting... you'd think that doing such a thing would be protected by free speech laws... I guess it shows that MS preys heavily on these young malliable minds, and holds them as an asset...

      I'd say it's the university and college IT faculties (teachers mainly) that need to be exposed to Linux/OSS, aswell as the students. If they were shown the benefits of OSS over closed source software, maybe they would weigh in and attempt to block such anti-competitive acts, since they may hold some sway in the methods/products used to teach the various aspects of IT...

      *sigh* ...

      --
      5468652047616D65
    3. Re: Good point by Anonymous Coward · · Score: 0

      The UK doesn't have freedom of speech. Well, technically, the EU has freedom of expression, but the UK hardly considers itself bound by the bureaucrats in brussels.

  21. Induced blindness by fven · · Score: 3, Insightful

    I agree with the sentiment. I think the largest obstacle to widespead use of linux by Mr and Mrs Average is they don't know anything different.
    I used to work in a college as the sysadmin. The people that hung around me (yes some did!) eventually got around to trying linux. No-one else, including many CS students for which I ran tutorials (though anyone could come to these tutorials of course) didn't care, loved their 40G monolithic WinXP partition and so on.

    Another obstacle is that Mr and Mrs Average aren't hackers. They may be able to get used to apt-get or rpm rather than clicking on an icon to install a program but they probably have hassles as to why supermount is often a bad idea (what is write-ahead caching anyway?).

    People realise that they don't have to buy expensive office suites and other applications - that is what cd burners are for. What they don't realise is that they don't have to pirate them either.

    I think that providing GPL software for the windows platform (as much as we may shudder) is a good first step. Mr and Mrs Average get to keep their current OS but get to explore and add functionality for free. They may or may not then make the jump to linux.

    1. Re:Induced blindness by Anonymous Coward · · Score: 0

      You producing FUD for your own enemies. I have never used windows in 18 years of computing, and I have only the fuzziest of ideas what write ahead caching is, and I've heard of supermount but I am very confident I can install Mandrake or Debian/knoppix, follow the defaults, and have a secure machine and I'll have no idea if supermount is on it or not.

      Don't kid yourself. You may be proud of what you read in Linux Magazine, but complete idiots like me have used unix and linux through various desktops (remember CDE on solaris ? remember when RedHat 4.0 was considered innovative because it used the new and shiny fvwm ? Remember the excitement of fvwm95 -- it was the OpenOffice of it's era, the "hey now we look like windows and everyone will switch" ? ). This isn't that fucking hard. It never has been.

  22. Very good points by TheDarkener · · Score: 5, Insightful

    This guy is right on the money. A co-worker of mine recently had a conversation with someone on the topic of E-Mail clients. I recently introduced her to ThunderBird, and she loved it (She's an active Linux advocate). She showed it to who she was talking to. Of course, the topic of price came into play. "It's free", she said. You know what? I don't think I've ever seen a more confused look on a 50 year-old man's face. "What's the gimmick?" He asked. She proceeded to explain to him about OSS, and he just got more confused.

    If we want Open Source Software to make an impact on Joe user, we need to ease them into it. Humans don't like change. We need to feed it to them with a baby spoon a little bit at a time, and if they have questions, try to explain it to them in the simplest of terms. "Thousands of programmers around the world work in their free time to provide everyone with superior software" will lead to "Why would they do that?" because when Joe user thinks of a programmer, he thinks of a glasses wearing computer nerd in a cubicle, getting paid to write programs. He doesn't understand the fact that programmers might program for fun.

    I think we need to start some kind of a campaign. The masses must join together to provide something to Joe user that won't scare him. Don't try to explain everything to them, just give them a CD and say "Here, install this, it's better than Microsoft Office", or "Here, check this new E-Mail program out, it's got a really good thing for Junk Mail". If they ask "How much does it cost?", say "It's my copy, you can have it."

    --
    It is pitch black. You are likely to be eaten by a grue.
    1. Re:Very good points by Anonymous Coward · · Score: 2, Insightful

      Right! make them think they are pirating Linux and openoffice and watch them flock to it!

    2. Re:Very good points by Malcontent · · Score: 2, Insightful

      Here is what you do.

      Tell them that it's free. When they ask what the catch is tell them it has to be professionally installed but you know of a trick and can do it for only a hundred dollars.

      The guy will think he got a great deal because he "knows somebody" and you get a hundred bucks!.

      If the guy is confused by free stuff don't waste your time trying to explain it to him. As you witnessed the guys a dolt and won't get it anyway. Just take his money and get yourself a toy.

      --

      War is necrophilia.

    3. Re:Very good points by Jeff+DeMaagd · · Score: 1

      Or you could say that a bunch of college kids are programming on federal grants. For all I know, it might be true.

    4. Re:Very good points by teeker · · Score: 4, Insightful

      Of course, the topic of price came into play. "It's free", she said. You know what? I don't think I've ever seen a more confused look on a 50 year-old man's face. "What's the gimmick?" He asked. She proceeded to explain to him about OSS, and he just got more confused.

      BINGO! What a lot of Linux-type-people tend to forget isn't that people equate "free" with "crap". Not at all- instead they equate it with advertisement-laden intrusionware. Think realplayer. If you could get rid of all that extra crap, it might actually be a decent piece of software. It's not necessarily that free = crap, it's that free = gimmick.

      --
      teeker
    5. Re:Very good points by Elentar · · Score: 1

      I agree with the numerous posts here about not evangelizing to the masses (or as I like to put it, don't get all RMS on them). Salesmen do that, people don't like it.

      However, simply giving copies of the software away and saying that it's just a free copy is also a bad idea, and I'll tell you why: It gives the commercial software industry a lever against open source. If we appear to be encouraging the free copying of *any* software, we could be accused of the same things that P2P developers have been - they only provided the tools for copyright violation, but they have been found liable for it.

      So, the GPL (or variant) should at least be mentioned - 'It's GPL or open source software, free to copy to whomever you like.' That way, we're encourage an alternative to commercial licenses, not encouraging the copying itself.

      --Elentar

      --
      The wheel it turns, around and around, with an ancient rumbling sound.
    6. Re:Very good points by Anonymous Coward · · Score: 0

      You make no sense.

      Being against copying is not instinctual. In fact the opposite is true. In the 80s the industry fought tooth and nail and spent billions before people even bothered to consider copying disks might be wrong. Look at Napster. It's so easy, I don't see anyone bleeding or starving, so it must be ok.

      And then you suggest that we advertise it as being ok to copy but don't encourage people to copy it ?

      I think you need to stop believing the FUD so much.

    7. Re:Very good points by cos(0) · · Score: 1

      Here is a CD you are talking about in the last paragraph.

    8. Re:Very good points by bruthasj · · Score: 1

      I think we need to start some kind of a campaign. The masses must join together to provide something to Joe user that won't scare him. Don't try to explain everything to them, just give them a CD ...

      How much would it cost for an AOL-type campaign for Linux? What would it take to make 30 million CDs and mail them to the world? Those that don't want it can use it as wall decoration, just like the AOL CDs!

    9. Re:Very good points by foandd · · Score: 1
      "Thousands of programmers around the world work in their free time to provide everyone with superior software" will lead to "Why would they do that?"

      Because a single programmer can't write an operating system which can compete with any other out there. A single programmer would probably have a difficult time writing a really decent mail client. However, a single programmer can easily write a piece of an operating system, or a piece of a mail client, and combine it with pieces written by other single programmers to have a piece of kick ass software he never could have written himself.

      Really, people, it's an easy concept. You think you're smarter than these poor Windows using schlubs. Put that alleged brain to work for a couple of minutes and you should have no problem at all explaining it.

    10. Re:Very good points by Jeremi · · Score: 1
      However, simply giving copies of the software away and saying that it's just a free copy is also a bad idea, and I'll tell you why: It
      gives the commercial software industry a lever against open source. If we appear to be encouraging the free copying of *any* software, we could be accused of the same things that P2P developers have been


      Um, no. I don't think that follows, not even in today's lawyer-happy society. Giving away GPL'd software has nothing to do with encouraging copyright infringements -- in fact, it discourages software piracy, since someone with a legal copy of a GPL'd program has less incentive to pirate the equivalent commercial program.

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    11. Re:Very good points by Anonymous Coward · · Score: 0

      There might be something to that. Out of curiosity I did a search on Lindows in a p2p network while looking for some TV shows I'd missed and was amazed, baffeled and a little disapointed by how many Lindows isos were floating around in there.

    12. Re:Very good points by Elentar · · Score: 1

      I absolutely agree. Giving away *GPL*'d software is exactly what is needed to gain progress for the open-source movement. What I'm saying, though, is that it needs to be identified as GPL'd software. The recepient needs to know that we're not just giving away any software, we're giving away software whose creators intended it to be free.

      In my mind, that's a big difference. If I'm accused of offering "a free copy of any software you want", I can be nailed for copyright violation. "A free copy of any GPL software you want," on the other hand, makes it clear that I'm not breaking the law.

      We shouldn't crush consumers under the full weight of the open-source idealogy (let them find out if they want to), but we also shouldn't group open-source software with commercial applications and then give away only some of that group of applications.

      As a final note, I'll use the RIAA as an example - many sites hosting freely distributable MP3s have received lawsuit threats, cease-and-desist letters and other such actions, simply because their offerings are not clearly marked as being free. OSS should not be subject to the same mistakes.

      --Elentar

      --
      The wheel it turns, around and around, with an ancient rumbling sound.
    13. Re:Very good points by Arker · · Score: 1

      Exactly. I've found the most effective way to explain Free Software to regular people is a combination of your insight here, and that of another poster who mentioned charging for installation.

      Basically, when we get to 'what's the gimmick' I say there are two.

      First, if you modify it, you have to give away the modifications. Most end-users aren't going to modify things, yes, but explaining this aspect of the system helps them understand how Free software that doesn't suck can get developed. It's a major convenience to programmers to be able to start from something already developed and add to it instead of starting from scratch, and the gimmick is that to use that advantage they're required to give back their own improvements. You don't need to be a programmer to understand that fact, there are plenty of other fields of endeavor where being able to use prior art is a big advantage too. If you take a couple minutes to explain that to them it goes a long way toward easing the initial dumbfoundment that this stuff could work at all.

      That's really as far as it needs to go with something like Mozilla, by that time it's downloaded and set up and running, and it will sell itself.

      But if you're talking about converting to a full GNU OS, explain that because this is done by programmers for fun and primarily for their own use, it's usually not so easy to setup and configure as commercial software. But I'd be happy to do that for them for a small fee, and there are plenty of other qualified people to go to if I'm ever unavailable or they aren't satisfied with my work in the future. So, unless they want to spend a lot of time learning, there really is a cost associated - it's just that you spend it on an administrator instead of on the software itself. My prices are very reasonable, and it can still easily save money, depending on circumstances. It's important to be very forthright here, and not too much of a salesman - make sure you have a good idea of what they expect, and make sure that you don't lowball them just to convince them - if you aren't going to be able to make them happy and make yourself happy both on the deal don't push it.

      It doesn't take that long to do an install and configure for the typical home user, particularly if you choose a distro like slack say, that doesn't turn on a bunch of crap that you then have to go turn back off. Make a user account, get X running, choose a WM based on what the customer has hardware wise and make sure the menus are populated with the stuff s/he is going to need on a daily basis, make sure the network is setup of course... do a good job here and you'll have one hell of a happy customer. 99% of the 'features' of something like WinXP are never used by the average consumer anyway, they generally just want the regular stuff, email, web, document editing, simple photo manipulation - none of which is rocket science or all that time intensive to setup. Instead of paying MS/Adobe/etc. for every little piece of software, they're paying you to get them the same results, and they get a real custom system, set up by a professional with their needs in mind. There's no reason they have to grab every bleeding edge package update, or even need to know about them, and you can ssh to install security updates or package upgrades that are going to give them real value from wherever you are without much trouble.

      I really think this is the way Free systems will eventually take over. It's not something that will just happen overnight, but when you do someone a good job at this the word of mouth sets in. You won't get rich doing it, but you can make a nice supplementary income without spending a lot of time on it. And as your customers become more comfortable and used to the idea of having a system built just for them, personally, the chances of them going back to shrinkwrapped mass-produced junk diminishes.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    14. Re:Very good points by IANAAC · · Score: 1

      You know, I really like the idea of having a CD of nothing but OSS -always have, since the idea first came about. But does anybody else wince when they see Alpha of RCxx next to a software title listed on the CD? That's also part of the problem with the perception of OSS - that the software is never quite finished.

    15. Re:Very good points by iabervon · · Score: 1

      OSS is free like national (state, city, etc) parks are free. It exists for a reason unrelated to money. There's no significant charge because keeping people who don't pay out conflicts with the real purpose. Linux was created as a habitat for software, and is open to the public because it's nice for people, too.

      There are a number of similar examples people might recognize: streets, except for rare toll roads, don't cost anything to drive on, because there would be terrible traffic. On-street parking and parking lots are free when it's too much of a pain to enforce things. The reference section at the library doesn't charge anything, because it's purpose is to provide access to information.

      The programmer doesn't write spam filters for fun. The programmer writes spam filters because he is annoyed by spam and can do something about it. The programmer distributes the spam filter because his friends are annoyed by spam, too, and sometimes get confused and delete his messages. The programmer lets Joe user get the spam filter, despite not knowing Joe personally, because stopping Joe from getting it doesn't benefit him.

  23. Yeah, but there's more. by Anthony+Boyd · · Score: 4, Insightful
    the best way to start winning them over is to provide free software for Windows

    Yeah, I agree that this will help build mindshare. Once my wife began using Mozilla and OpenOffice on her Win98SE box, she was a bit more comfortable on my SuSE Linux 8.1 laptop. So there is something to this.

    However, there is also something to having a killer app for your platform. Apple has desktop publishing locked up, and video editing a bit too (at least at the consumer level). Sure, anything the Mac can do, other systems can reproduce. Likewise, anything Linux can do, others could copy. But taking the lead in an area means people default to your system. You can see Linux doing this for high-end 3D animation, and high-end video work seems to be coming along for Linux too. And of course, the Linux server-based apps seem to really trounce Windows in a few areas. That's our "lock" and we need to do it more. Mozilla is the next thing I see -- more features than the competition, more standards, more stability, more up-to-date.

    Finally, as a developer who has released a few Perl, PHP, and AppleScript apps, I find that the best way to win someone over is ease of installation. Wizards, wizards, wizards. Once past that, it's all user interface from what I can see. Is your app more intuitive? Does it expose more options in a sensible way? I have found that most things that are difficult on Linux are justified by users/developers with comments such as "this IS hard, this isn't for idiots, this is how it has to be." And then a month or a year later, another app comes out that does exactly the same thing with no feature loss or configurability loss, and it does it better. And it "outsells" the old product well. I am experiencing this right now with one of my products -- a free photo album tool called PHPortfolio. PHPix is more powerful, easier to install, and simpler to use. My app is getting trounced. But it should -- it's crufty. Happily, everything is free, so no loss other than ego. :)

  24. Re:Sell to average Joe? How bout college students? by timeOday · · Score: 3, Insightful
    Currently there are not very many college students in CS or CompE that use open-source development products.
    Really? That hasn't been my experience at all. Here's a list of computers at UNM And not atypical of some other schools I've seen.
  25. 'Free' Does Scare People by nurb432 · · Score: 4, Insightful

    I spend a lot of time convincing customers that free is really ok.. That they DO have a choice.. many think they have to use Windows.. 'its what came on my pc'...

    And then explain WHY its free.. Its a hard concept to grasp for the general public. "Why are they doing that for nothing... if its so good they could make money"

    The laptop I carry with FBSD helps, as does the knoppix CD I leave behind... ( used to drop off 'demolinux' CDs, but knoppix is much more advanced as a useable *safe* demo at this point )

    --
    ---- Booth was a patriot ----
    1. Re:'Free' Does Scare People by bloxnet · · Score: 1

      You know, I have seen these common themes on so many articles/discussion about free software and have meant to throw in my 2 bits for a while, but after reading this comment, I finally feel motivated enough to do so.

      I use both Windows and Unix-based operating systems as part of my job and on my own time. I love both just as much as I hate both for different reasons, and I cannot stress enough that "free" software (as in no charge) as well as open source software are probably two of the greatest things ever....but there is a catch.

      For every person who wants *all* software to be free, and wonders why people won't use free software, there are actually many reasons:

      1) An open source product, especially free, is not required to provide any support whatsoever, and you are more than likely to be told to fsck off if you ask for help from the wrong developer or project.

      Granted, most of the communities supporting software I enjoy have been very helpful and friendly, rivaling many commercial products' support structures, but there have been many cases where the developer(s) just ignore you or in some cases go off on you for daring to bother them or ask for support.

      This leads to the next point...

      2) The biggest advantage a consumer has when dealing with a commercial piece of software is that their dollars are influential...end of story. If a bug is complained about enough, or a feature is asked for enough, it *will* be handled, because the companies developing and supporting the software in question are compelled to satisfy their paying customers, because the continued sucess of the company is tied to their revenue. An open source/free product has no such needs, and can be dropped or frozen completely at the drop of a hat...true this happens with commerical software, but at least with Windows as an example..sure no more support for Win98, but there is the option to upgrade to the newer versions of Windows and the same support will be in place. With an open source project, you will almost ALWAYS have to upgrade for support on the current iteration, or the project may just disappear.

      3)I can't help it...if all software was free, how would the developers really make money? You can cry "support fees" and things like this but come on...the reality is the IT monkey/admin/whatever will end up supporting things 9 times out of 10. In this world of free everything, the developers primary source of income (revenue from sales, upgrades, licensing) just vanishes. Hell, why don't doctors, lawyers, mechanics, teachers, gas station attendents work for free? And we can all provide or services and goods to each other to for the good of the whole.

      This is called a utopia and the human race has proven time and time again it simpy cannot or will not function this way.

      With that said, I have no solution as to the best way to do things....what I personally do is as follows:

      I use a lot of open source/free software for work and play

      I pirate a commercial/non-free product on my own time, learn how to use it or play with it, but if I ever use the software for any commericial use (past learning or playing around), I buy a legit licensed copy or have my company buy it.

      Yes, that's right I admit that I will get a warez version of whatever I want to play with to satisfy my hobby or learning phase, but I dont dare use it past that without paying for a legit version. Unfortunately just like the utopia option failing, people have proven too many times this "honor system" method does not work either....thus forcing me to risk an illegal act to learn or play with something so I don't blow several thousand on a piece of software that does not meet my needs, or that will ever be of use to me.

      Finally, if the price of the software in question is outside of my range, then I shop for another option...another point of the purchasing power commercial software has.

      Oh well, I'll probably get flamed or modded down to nothing on this post, but I just can't stand

    2. Re:'Free' Does Scare People by pizzarobot · · Score: 1

      I can't help it...if all software was free, how would the developers really make money?

      Most software is in-house, and so their would still be a demand for developers.

  26. I don't know about selling... by JanusFury · · Score: 5, Informative

    I personally probably won't be buying any open source products off the shelves anytime soon.

    I bought a copy of SuSE linux a while back at a store. Paid about $40 or $60, got a few CDs and a couple manuals. I figured it was worth paying for the manuals and not having to download a gig and a half of ISOs... but unfortunately I was wrong.

    I got it out of the box, and spent a couple hours installing it on my machine. So far so good, the installer was pretty easy to use and it went pretty fast (took maybe 30 or 40 minutes, I think.)

    I booted up and was presented with a somewhat confusing login screen, and here for me is where it all went wrong - right there I had the option to choose multiple 'desktop environments' - it offered me KDE, GNOME, and a couple other options (I believe one of them was X11)... for me, this was confusing. I knew what all the environments were but I didn't particularly care to have to choose one just to use the machine. I started up KDE, since I had heard it was good. KDE started up fast, and I was able to hop in and start doing stuff. Did a little web browsing, and it worked great.

    I logged onto IRC using XChat, and eventually one of my friends helped me get my windows drives mounted... unfortunately, it really wasn't pleasant having to figure out how to mount drives. I either didn't see SuSE's gui stuff for doing it, or that was a major oversight. So, SuSE lost a point there.

    Then I started listening to some of my music in XMMS. Good so far, it worked great. I minimized it and started trying out the various apps that came loaded with the distro - games, productivity apps, etc. This is, IMO, where this distro (and the others I've played with, to a lesser or greater extent) failed. I was presented with multiple types of programs for almost everything, and there was very little on-screen help or guiding to help me select the best software to use. And to make things worse, some of the applications did things that I didn't expect. Selecting Wine caused my KDE desktop to dissapear and be replaced by Nautilus (the GNOME desktop, or so I'm told), and I couldn't get rid of it, so my session was now almost completely useless. I couldn't figure out how to do anything with nautilus or close it, so I had to shut down.

    Then I tried to play one of the games I'd played on windows - Tux Racer. It said I needed hardware acceleration support, and here lies trouble. I fiddled with SuSE's configuration program (YAST) and could not get it to give me hardware acceleration for my Radeon 8500. It claimed to support it but wouldn't enable hardware 3d. So I went to ATI's site and grabbed their drivers. I then proceeded to try and install them. The installer messed with my configuration files, and then told me that I needed the kernel source code so I could recompile my kernel. (!) I didn't have the sources and I didn't know where to get them, so I closed the installer. Then, I opened YAST again to see if I could somehow find a way to get hardware acceleration working... and it wouldn't work. To make a long story short, somehow the combination of ATI's installer and YAST totally corrupted my XFree86 configuration to the point where even the CONSOLE would not display properly onscreen. Goodbye, linux partition.

    If the companies behind these distros want to sell Linux to people and have them be satisfied customers (I have no problem supporting developers, but I wasn't happy with what I got for my money.), I think they need to work more on focus.

    The average user doesn't need 3 CDs of stuff that he or she will probably never use. Include one good office suite, and make it easy to download the other ones if you ever need them - that's not hard to do! Do the same with other software... I don't think the average user needs to be confronted with multiple desktop environments, editing configuration files, and discerning the meaning of confusing application names. I know some distros are really good at being accessible, but there were only two distros at the store I visit

    --
    using namespace slashdot;
    troll::post();
    1. Re:I don't know about selling... by LrdHlmt · · Score: 2, Insightful

      Just having to run ANYTHING from a command line for a user who hasn't done that EVER is annoying. The would simple look at you puzzled and comment on "what a crap this is if you have to do that to mount/install/configure anything"..

    2. Re:I don't know about selling... by Anonymous Coward · · Score: 1, Insightful

      "KDE started up fast, and I was able to hop in and start doing stuff. Did a little web browsing, and it worked great.

      I logged onto IRC using XChat, and eventually one of my friends helped me get my windows drives mounted"

      This above paragraph you wrote, shows that SuSe did something right. The real problem was you did not call Suse for help, Suse has some of the best tech support around, and if you bought a retail copy, you had free tech support for x amount of days.

      In KDE right click the desktop, choose "New Harddrive Device" choose the windows partition you want to mount, click "OK".... you now have a desktop icon for that device.

      Of course, I am, a die hard RedHat Gnomer!!!!

    3. Re:I don't know about selling... by BiggerIsBetter · · Score: 1

      In KDE right click the desktop, choose "New Harddrive Device" choose the windows partition you want to mount, click "OK".... you now have a desktop icon for that device.

      Wha? Whoever coded that needs a kick up the ass. How about "New Disk Shortcut" or "Add Disk to Desktop" or similar. K.I.S.S. Most newbs don't even know what "device" means in techie-speak.

      It sounds like there's still a fair amount of room for usability improvement...

      --
      Forget thrust, drag, lift and weight. Airplanes fly because of money.
    4. Re:I don't know about selling... by Anonymous Coward · · Score: 0

      This is exactly the "problem" with Linux distros - poor design. There are 5 programs to do everything. It is as Joel Spolsky says: every time you force the user to make a decision, you loose points on design. The user (who probably has never heard of a 'window manager') has a job to do, and all the decisions they have to make will cost them valuable time. 99% of Linux apps are powerful, fast, and generally better than their Windows counterparts, however the Linux desktop as a whole is a mess. When you open a program, for example, you have no idea if it will be a Gnome program, a KDE program, or just a plain old X program - each of which has slightly different behaviour and a slightly different look and feel. The user has to interact with each program slightly differently and that causes extra effort. On Windows, of course, you have on 90% of the programs that you will be using the same File Edit View menus with the same look which just gives you that little extra feeling that you know what you are doing, and that you can use the program for the work you have to do.

      Those are just a couple of examples of the many many things that cause the Linux desktop to be poorly designed - although to be fair to Linux perhaps no one has made great claims as to its usability to the "average joe".

    5. Re:I don't know about selling... by millette · · Score: 1

      If you don't mind giving it another try, get a knoppix iso, and run directly from the cd. If your 3d is detected properly, you might want to install it on your hd, but you don't have too.

    6. Re:I don't know about selling... by BlueWonder · · Score: 1
      I booted up and was presented with a somewhat confusing login screen, and here for me is where it all went wrong - right there I had the option to choose multiple 'desktop environments' - [...] for me, this was confusing.

      I find it highly amusing that although Linux (as opposed to Microsoft Windows) offers what is a key advantage of capitalistic economical systems over communistic ones - choice between alternatives - it is so often associated with communism.

      Serious question though: What is so "confusing" about decision making? We often have to make decisions in our everyday's lifes, yet I don't see people constantly wandering around like confused maniacs. ;-) What's so different about computers?

    7. Re:I don't know about selling... by tcdk · · Score: 2, Funny
      Because the choice given to the user in this instance is:
      Do you want either: X, Y or Z?

      Please note that your choice will have a big inpact on your future. Sorry, no further help is available on what X, Y or Z actually and you can not open a browser window and investigate before you choose. Please note that making the wrong choice could render you impotent.
      --
      TC - My Photos..
    8. Re:I don't know about selling... by JanusFury · · Score: 1

      Please select an option.

      A, B, C, D

      >

      Oh yeah. That's user friendly.

      --
      using namespace slashdot;
      troll::post();
    9. Re:I don't know about selling... by BlueWonder · · Score: 1

      Well, it not uncommon to have to make uninformed decisions. Imagine you are in a supermarket and want to buy washing powder. To your utmost confusion, a choice of washing powders from different manufacturers is offered. Neither do you know which one is best, nor is there a report about detailed studies which compare various washing powders attached to the shelf.

      Please note that your choice will have a big inpact on your future.

      If a Linux distributor incorrectly claims that the choice of desktop environment cannot be changed later, I recommend to avoid that distributor. But it can hardly be blamed on Linux in general if a single Linux company lies to its customers.

    10. Re:I don't know about selling... by dave1212 · · Score: 1

      Washing powder?
      That's a terrible analogy, and doesn't even fit. As well, that was not a very good recovery from your foot-in-mouth disease.

  27. man-on-the-street reaction by Anonymous Coward · · Score: 0

    Here's the man-on-the-street reaction:

    "What, this doesn't work with my soundcard/videocard?"

    "How do i change the freaken resolution in KDE!?
    What, i have to edit a /etc/XF86Config file!?"

    "How do i use my cdrom/floppy drive, i have to mount it?, huhh?"

    And lastly:
    "I tried installing deer hunter, i put in the disk, and dag-nabbit, the thing just sat there. No install program or nothin."

  28. OpenOffice. Sponsored by Sun. by IGnatius+T+Foobar · · Score: 4, Insightful

    Maybe this is relevant, maybe it's not, but I've got to get something off my chest.

    I'm getting very tired of listening to open source cheerleaders (particularly Slashdotters) talk about how much they hate Sun in one breath, and then including OpenOffice among the free software that's going to supersede Sun in the next.

    Without Sun, the OpenOffice project would undoubtedly continue, but it wouldn't continue nearly as fast. Sun is confused, but I think they'll eventually come around and realize that mainstream computing will eventually come down to just Windows and Linux. (Perhaps they'll lose their schizophrenia about Linux when they fire Scott McNealy, who knows.) But we need to remember that free software doesn't just materialize out of nowhere; it has to be created and maintained by actual people. Some of the best software out there is created by hobbyists, but with something as complex as a complete office suite, it does help to have a big staff of full-time developers working on it.

    I challenge you all to stop mentioning Sun in the same breath as Microsoft, and instead try to figure out better ways to achieve Sun/Linux synergy.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  29. Use it to promote it... by stretch0611 · · Score: 5, Insightful
    I've started to do some free lance computer work for small businesses. I promote linux by using it. When I built an application for a local mechanic I used an Apache/Linux webserver with a MySQL database and I installed Mozilla on his windows clients.

    He very happy with my software, Mozilla, and the server. He is also happy with the overall performance and the fact that the server has not crashed. Of course I also gave him an estimate of how much everything would cost without open source. Needless to say he likes open source now. Not only does he like it, but his employees see the benefit and they learn that free doesn't mean worthless.

    Even getting a small business to use open source helps a lot to promote it because every employee that uses it gets comfortable with it and has some exposure to generate marketing buzz.

    --
    Looking for a job?
    Want your resume written professionally?
    DON'T USE TUNAREZ!!!
    1. Re:Use it to promote it... by Anonymous Coward · · Score: 0

      see also-

      (#6603015)

  30. Lots of support by maxor+snoodge · · Score: 1

    I think a nice selling point of free software is that you've got a bunch of geeky people, thousands, who are always working on making the overall OS experience better for the end user rather than a handfull of company developers who can't wait to get home and away from their project.

    1. Re:Lots of support by maxor+snoodge · · Score: 1

      I thought all of that was half the fun of using a computer. You don't use your comptuer for entertainment... do you?

  31. A couple of success cases by LrdHlmt · · Score: 3, Interesting

    In the last couple of months I've come across tw ocustomers of the company I work for that are using open source software..

    One, a small local bank that has 90% of what they have with some linux and Gnome. All desktop users (normally people who only need a word processor and a spreadsheet) use OpenOffice. Licencing costs = 0. This is not so easy to understand even for a business man. The guy in the IT deparment had to work his case.

    The other one is swithing from MS Office to OpenOffice for every one excpet people who are really familiar (and actually use) with Excel. Every one else get's OpenOffice (on win32). This guys are saving some 10000 USD in licences. Still they had to be introduced to the subject of Free Software by one of the guys who works with me when our customer complained about the cost of Microsofts Office. This kind of "OSS consulting" for our customer, was some value added to another project we're on.

    Still, I think, as people who benefit from the works of others for free, that we should encourage business users to make donations to projects they benefit from. At least to support these projects future survival.

  32. "Have we missed the boat?" by JessLeah · · Score: 5, Insightful

    "Yes."

    More seriously... not even my boyfriend will touch Linux, because he can't play his Windoze-only (and/or Win-and-MacOS-only) games on it. He's not willing to touch an emulator. He doesn't want to use a piece of software that makes finding user-friendly software difficult. (Sorry, to you and I, 'bash' or 'grep' is user-friendly. Not so to him.) He doesn't want to use a piece of software that is so incredibly inconsistent that there is NO ONE WAY TO SET UP A NETWORK INTERFACE. (If you're using a shell, do it this way; if you're using Red Hat 8.x or higher, do it that way; if you're running Mandrake, do it this way; if you're running Debian, hack it your damned self cuz you're "supposed" to know how, etc. etc. etc.). And so on and so on. I love Linux as much as the next geek, but we REALLY have missed the boat. Mac OS X has already done more for open-source software in the real world of Joe Sixpack than Linux (and even *BSD) will ever do, in my opinion. I could be wrong, but that's how I feel on the issue.

    Joe Sixpack couldn't give a good god damn about ideology. To him, ideology is something you learn in Church or in Ethics classes, and has nothing at all to do with software (or computers in general). To him, the notion that software can be "free as in speech" sounds like a ridiculous, out-of-context anthropomorphization, like saying "My car likes it when I pet the dashboard. See? It's purring!".

    And as for "free as in beer", which most OSS/FS also is? To Joe, Windows, Office, etc. are all free as a flock of birds, since you either (A) get them free with new computer, (B) can download them off of KaZaa, or (C) mooch a copy from a friend or family member.

    The ONLY way that OSS/FS will ever make headways into Joe Sixpack's life is if (A) it plays all of their games (or as many equivalently good AND POPULAR games), (B) it supports ANY piece of hardware you can buy, including WinModems, WinPrinters, WinWebcams, WinDildos and WinKitchenSinks, (C) things are consistent (which probably won't happen so long as there is more than one distribution) and (D) it STILL manages to be more stable and secure than Windows.

    Oh, and it has to look and act just like Windows, too, or he'll say it's "too hard". I'm serious. I've had people tell me that Mac OS (or Mac OS X) is "hard", simply because they grew up in a Windows household, and familiarity breeds a false sense of intuition.

    Not to be depressive, but... well, this is your wake-up call...

    1. Re:"Have we missed the boat?" by LrdHlmt · · Score: 1

      quite true... people won't even switch to use Mozilla just to avoid going to the trouble of learning how to open a new TAB or how to import their IE favorites. So far I've only one convert out of ten even (for IT or software related people).

      However, for a business man who spends tens of thousands of dollars in Windows licences, it could make sense if properly lectured... This works better for small and medium sized companies as I've seen around.

    2. Re:"Have we missed the boat?" by JessLeah · · Score: 1

      Of course, half the starry-eyed idealist pollyannas on SlashDot will disagree with me, since they've spent so many years stewing in Mommy's attic with no one to talk to but their (equally geeky) friends on the Internet. I'm really sick of how so many people here seem to assume that the world is waiting to mobilize against Windows. It isn't. I still have exchanges like this all the damned time:

      User: "So have you played (XYZ game)?"
      Me: "I don't run Windows."
      User: "Um, then what do you run?

    3. Re:"Have we missed the boat?" by AresTheImpaler · · Score: 0, Offtopic

      Oh my God! I know what you should do. dump you boyfriend and marry me!

    4. Re:"Have we missed the boat?" by JessLeah · · Score: 1

      Hiding for the sake of my sanity. Operating under false names. Avoiding Unix conventions. ;)

    5. Re:"Have we missed the boat?" by LrdHlmt · · Score: 1

      I'm really sick of how so many people here seem to assume that the world is waiting to mobilize against Windows. It isn't Yeap, The world would rather live dipped in a shit pool, and they hate people who make waves.

    6. Re:"Have we missed the boat?" by sinserve · · Score: 1

      > Avoiding Unix conventions. ;)

      I am a guy and I still avoid Unix conventions, besides who wants to
      date someone who is interested in the same things as you? I am going out
      with a musician, and if it wasn't for her refreshing outlook towards life
      and all the new and interesting things she gets me into, I would have
      gone insane a very long time ago.

    7. Re:"Have we missed the boat?" by Bugmaster · · Score: 4, Insightful
      Right On.

      I just happen to be one of those clueless Joe Sixpacks out there, and I completely agree with you. Ok, so I do understand the ideology behind open source; and I would like to see truly free software to take hold of the market. However, to me, my computer is primarily a tool, and secondarily a toy. I use it to make my employers happy so that they pay me money; I then invest some of that money into games. For me, the computer is not a political platform, a hobby, or a lover. I do enjoy programming various things in my free time, but I am not going to waste all day fucking with my computer just so that I can install a network card.

      Currently, Windows XP makes a better tool (and a better toy) than Linux (any distro). Windows XP is consistent, it supports all my hardware, and it's reasonably easy to use. Linux is none of these things. Until Linux improves dramatically (or until Windows worsens dramatically, due to DRM), I'll stick to XP. I'm sorry, but that's the way it has to be.

      --
      >|<*:=
    8. Re:"Have we missed the boat?" by naelurec · · Score: 1

      The simple answer is "People hate change". It is as simple as that. People need to see true benefit to change their routine. Sys Admins & Programmers have found that the various free *nix platforms provides this added benefit. As primarily a sysadmin, the rock solid nature of the platform coupled with ease of administration & no licensing issues was enough benefit for me to justify learning a new platform and using it. Am I glad I did it? Of course. The more I use it, the more benefits I realize. However, it IS a different situation for a desktop user. Am I using *nix as my desktop? Sure. Is it better than WinXP or OS X? Unfortunately its not. You mentioned all of the attributes that makes WinXP & OS X better than Linux. Will Linux ever make enough headway to compete with Windows as a desktop platform? Possibly. Will it be relevant? Not too sure. On the server side, there was a lot of hashing and slashing until a lot of standard pieces came together (apache, perl, sql, php, samba, squid, bind, etc..) that became the core of many server configurations. The desktop side is still trying to find leaders to rally behind for all the various pieces that go into a desktop system. Will Gnome or KDE win out? While it is nice to have choices, one NEEDS to become dominate if desktop linux succeeds. By having a dominate GUI, it lets the pieces fall into place. Application developers have a standardized toolkit to program against (consistency among all apps which will be HUGE), some of the domiante apps like OpenOffice, Mozilla, Gimp, etc will be written to interface nicely with the dominate interface (ideally) and as desktop usage grows, more and more developers will be geared toward ease-of-use interfaces (hopefully?) I honestly feel that it the community can get Linux to that point (which in and of itself will be a huge feat) then perhaps more cross platform work will be done by commercial software vendors (macromedia, adobe for two big ones) and perhaps any maojr benefits linux holds for the average desktop user will be enough to make people jump. While that is all fine and dandy, I think this unified front for Linux development is WAY WAY too far off and quite frankly not a huge priority for the community as a whole. The desktop works "good enough" for community needs and is still "leet" enough to keep the common folk out. To be perfectly honest with you .. it isn't something that is terribly bad. The less and less I work with MS troubleshooting, the more and more I dont really care if someone uses Linux or not. I use it, it works for me. I'm happy. **kinda tired, rant mode off**

    9. Re:"Have we missed the boat?" by IamTheRealMike · · Score: 1
      He doesn't want to use a piece of software that is so incredibly inconsistent that there is NO ONE WAY TO SET UP A NETWORK INTERFACE

      No offence, but it seems logic isn't your boyfriends strong point. This argument could be applied just as well to Windows (the way you set up network interfaces changed between win3.1 -> win98 -> win2000 -> winXP), or MacOS 9 -> X.

      What you say? They are just different versions, and that's OK, but multiple distros aren't? It all boils down to the same thing at the end of the day, some computers working differently to others.

      He's not willing to touch an emulator.

      Why not, what's wrong with emulation? If he's atechnical, why does he care about such a technical detail?

      Mac OS X has already done more for open-source software in the real world of Joe Sixpack than Linux (and even *BSD) will ever do, in my opinion. I could be wrong, but that's how I feel on the issue.

      I think you are wrong. You know how many people use MacOS X? Virtually none. Check out Apples own figures on this. You know how much free software was developed for MacOS X then ported to other platforms? Virtually none.

      Sorry to bitch, but I get tired of people saying "Linux will never go anywhere unless it does A, B and C but oh yeah MacOS r0x0rs". A lot of the things you were saying were being said about the server side only a few years ago, including the multi-distro red herring. Yet it seems to be doing OK anyway.

      Linux will get there, on the desktop, eventually. It will take a long time, but it's shifting massive inertia. It will involve a lot of work, but everybody knows that. I absolutely believe it will happen - every single time the Linux developer community has hit a major problem, whether it was usability, compatability, ease of install, artwork and so on, solutions have appeared and been implemented despite the naysayers saying that it could "never be done".

      I don't think open source software needs to be "sold" to the general public. There's no real hurry. It'll get there eventually.

      If I had to say what would make the biggest difference though, I'd say clever advertising campaigns. With a series of adverts, you can quickly communicate even complex ideas to people. Combined with an enthusiastic community that makes itself heard, that would be a good way IMHO to get the word out. And that's what it's all about really, if people understand that it is free, but still good, and even why it's free, selling it becomes so much simpler.

    10. Re:"Have we missed the boat?" by rsheridan6 · · Score: 1
      I don't think that even your 4 conditions would be sufficient. I think it would take a push from the top (governments or big businesses). There are some signs of that happening (Munich), which makes sense, because Windows is most certainly not free for big players.

      If the people who cut Joe User's check say "use linux," he'll use it. If he gets used to it, Windows advantages disappear. Otherwise, I just don't see widespread adoption of Linux happening. Most users would never install an OS, no matter how easy it is. And I just don't see the big OEM's pushing it unless there's already a big market for it.

      --
      Don't drop the soap, Tommy!
    11. Re:"Have we missed the boat?" by Anonymous Coward · · Score: 0
      to you and I, 'bash' or 'grep' is user-friendly

      Will you marry me?

    12. Re:"Have we missed the boat?" by JessLeah · · Score: 1

      Yuppers. My BF is a film student, seeking to become a director. His outlook helps keep me sane too. If I were with another geek, the "feedback loop" of geekiness would probably fry both of our minds.

  33. Well, duh by Faust7 · · Score: 5, Funny

    how do you pay your bills?

    We sell our virile bodies on the streets. Obviously.

  34. "I pay, I demand". by SharpFang · · Score: 1

    Many people are afraid to switch to Free Software because there is that "No warranty as this is free" thing, and that point is used quite often.
    You can complain to user support at commercial company and they MUST respect your complains or you can get them in deep trouble. Within Free Software community you may only expect replies like this: http://bugzilla.mozilla.org/show_bug.cgi?id=94035# c153

    (sorry, links to bugzilla from slashdot are disabled)

    --
    45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
    1. Re:"I pay, I demand". by Anonymous Coward · · Score: 0

      That's a myth. Have you actually tried to complain?
      If people actually read EULAs, they would never use software.

    2. Re:"I pay, I demand". by smcavoy · · Score: 2, Interesting

      I'm sorry but what planet are you on?
      No software comes with any warrenty either expresssed or implied.
      That's a pretty basic foundation for software in general, otherwise MS would be liable for damages caused by their shittying programming. As well as the geek who wrote the kernel patch that borked the file system.

      There's a million and one examples of closed source
      companies ignoring user complaints about bugs to outright denial that there is anything even wrong.

    3. Re:"I pay, I demand". by Anonymous Coward · · Score: 0

      The problem is you don't sue them. You don't complain to executives. You don't try the legal way. You just call your friend journalist and ask for a small editorial with "company X against citizen Y". Then just show that to the guys from the company, and ask them if they want X and Y replaced with real names in next part of the story. As long as the story is true (and in many cases when it isn't), they start pissing in their pants and kiss your ass till you forgive them. Because not complying to your requests could cost them millions in sales.

      Of course it's not always the case, especially not with companies that don't have any more reputation to lose (M$) but in great most cases the words "bad press" cause panic. But even if it won't work, commercial customers often believe it will.

      That won't work against Free Software though. You can't demand and nobody will lick your ass and no consumer believes somebody would.

    4. Re:"I pay, I demand". by bigsteve@dstc · · Score: 2, Informative
      As other people have pointed out, paying for commercial support doesn't get you the right to demand that bugs are fixed. Read the support contract ... and the EULA.

      In fact, you are better off with Free Software in this context. If an OSS developer gives you the brush-off when you ask for a bug fix, you still have the option of fixing the bug yourself ... or employing someone to do it for you. Besides, if the problem is hurting lots of other people, there is a good chance that some other user will be motivated to fix it. By contrast, if you are using a closed source product, and the vendor won't fix the problem, you are stuck.

    5. Re:"I pay, I demand". by bruthasj · · Score: 1

      The problem is you don't sue them. You don't complain to executives. You don't try the legal way.

      Nor would anyone who could barely buy a $500 machine -- which is the market focus of the article and most of the comments posted already.

      That won't work against Free Software though.

      Sure it can. Get with a leading distro, say Redhat or SuSE, and for a handsome amount of funding every year, you can get the guarantees required to make yourself happy.

      I'll tell you one thing, the price points required for "fanatical" support from Free Software companies and programmers cuts lower than any other proprietary outfit could possibly even offer. And, I would take a risk to say that the quality of that support is more in line with what a customer would want.

    6. Re:"I pay, I demand". by BrainInAJar · · Score: 1

      "You can complain to user support at commercial company and they MUST respect your complains or you can get them in deep trouble. "

      Heh... you've obviously never worked helldesk. My job is to get customers off the phone as quickly as possible so that I can get back to screwing around on slashdot. Customers have threatened to complain to the CEO or hire a lawyer, but the way modern warranties are phrased, it's not going to do them a whole lot of good even if they find the most expensive lawyer in the world.

      A good majority of my coworkers' troubleshooting steps are: 1) System Restore 2) Destructive recovery 3) Service 4) Not our end of things, call someone who isn't us.

  35. Re:Sell to average Joe? How bout college students? by antiquark · · Score: 2, Interesting

    I'm doing my Masters in IT at the moment, and so far we've developed in Java, Haskell, and C/GCC/prc-tools, using Eclipse as the recomended IDE.

    No MS stuff so far.. I'm not sure if thats similar in Undergrad, but I suspect it might be.

    This is at Macquarie University in Australia, in case you're wondering. They might be alone in this.

  36. Re:Jesus by gilesjuk · · Score: 3, Insightful

    Average joe will use what their PC comes with preinstalled. They aren't going to know how to or want to change their OS. Unless of course a more knowlegeable friend or relative does it for them.

  37. My own struggles with *NIX by Tiro · · Score: 1
    I am an intermediate level GNU/Linux and *BSD user who had used Mac OS X at college all of last school year and Win98 most of the couple years before that.

    I come home to the x86 box and I want to use some lynx and some windowMaker, because I learned once again how lame WinXX is.

    I bought OpenBSD 3.3 but I could not make my ppp connection work. It just wouldn't go. I did everything the documentation for OpenBSD and FreeBSD explained, for both the ppp and pppd ways of connecting, same problem persisted. My modem goes through the authentication stage and then things fail during the IP address negotiation. It says, "Writing route to socket: error: no process."

    AAAGH!! Now I am so impressed when I plug the Win98 hard disk drive back in and things just work :P And, quite frankly, Debian installed with just boxes checked for things I need [i.e. dialup support] has a lot of things I don't want, like ISDN and ASDL support. I know that's what dselect is for, but if you go down the list and uncheck bunches the bloat proggies, well that takes forever. Faster to just install :P

    If anyone happens to know how to fix my ppp hell, please respond.

  38. Open-Source Distro for Windows! by mprinkey · · Score: 1

    What we need is an open-source distribution of software for Windows. It would install Mozilla, OpenOffice, GIMP, and whatever else seems useful. Wrap it up with a nice installer that makes the "open" nature of the software clear. Configure everything so that a mindless XP user can just run the installer and get all of the best that the opensource folks have to offer. It could become a very popular thing if it was all in one place and easy to find.

    I can see a market for retail sales as well, so it could be worthwhile for a for-profit company to pursue this. I would love to be able to hand windows users a CD with an Open Source bundle of software and know that they will probably be able to explore and use the software without much handholding.

    1. Re:Open-Source Distro for Windows! by Anonymous Coward · · Score: 0
      I would love to be able to hand windows users a CD with an Open Source bundle of software

      Microsoft sez: NOT GONNA HAPPEN!
    2. Re:Open-Source Distro for Windows! by AresTheImpaler · · Score: 1

      something like this:
      GNUWin II

    3. Re:Open-Source Distro for Windows! by core+plexus · · Score: 2, Insightful
      Already been done.

      It's called Knoppix Just put in the CD, reboot, and there you are, a full running Linux distro, and if they get scared they can just reboot. It doesn't change anything on the machine.

      I tried it awhile back, and right off it found everything, and I connected to the 'net with no hassles. I actually like it better than my current distro, mandrake.

      -cp

  39. Remember "Find a need, and fill it" ? by LazloToth · · Score: 5, Insightful

    I have a quick observation that comes from demonstrating Linux to such disparate folks as a VMS database admin, an intelligent, 68-year-old man who remembers when he first saw an electric lightbulb, and an 18-year-old who grasps anything having to do with computers in seconds.

    And the observation is this: Linux on the desktop does not give current users of Microsoft products anything that makes them want to leave the Microsoft world. Even the price argument fails, because people of even moderate means will tell you that the cost of a "loaded" PC isn't prohibitive. The 68-year-old said it was too much trouble to learn a new way of doing things, particularly if it meant not having Office and IE. The DB admin said it looked interesting, but she wasn't impressed with the availability of front ends for MySQL and Postgres. And the 18-year-old asked what games were available.

    Friends, we should not be looking for mass adoption. Linux on the desktop is for inquiring minds, people who want change. Most users out there just want it to be easier or faster than it presently is - - scary, considering a blindfolded monkey could operate the Windows GUI. Can we fill a need for these people? Can we make it easier, and faster?

    --


    It's only funny until someone gets hurt. Then, it's hilarious.
    1. Re:Remember "Find a need, and fill it" ? by Anonymous Coward · · Score: 1, Interesting

      Personally, I really just DIDN'T CARE about the mythical Joe User. Microsoft or apple or sony are welcome to him. I only began to make Linux more Joe-User's-Desktop friendly AFTER Microsoft decided they wanted us dead because we were destroying the market for their server-side "unix-killer" (ha!) NT. If MS had stuck to idiot-box client desktops and not attacked us, I wouldn't now be working on KDE.

    2. Re:Remember "Find a need, and fill it" ? by nickgrieve · · Score: 4, Insightful

      considering a blindfolded monkey could operate the Windows GUI

      BINGO!

      People want a computer to do things, they buy a PC for what they can do with it, not (like us) because of what it is.

      Jo Six-pack does not want to learn how to mount disks FFS. We (/. crowd) are mechanics that love cars, Joe Six pack just wants to drive to his destination in a safe and reliable fashion, He does not care for bolting in his own seats...

    3. Re:Remember "Find a need, and fill it" ? by Anonymous Coward · · Score: 1, Funny

      Friends, we should not be looking for mass adoption.

      The motto of Linux is "World Domination." If you can't get that simple concept through your head, then go find another community to hang out it.

    4. Re:Remember "Find a need, and fill it" ? by LazloToth · · Score: 1

      '"The motto of Linux is "World Domination." If you can't get that simple concept through your head, then go find another community to hang out it.'

      I see. Perhaps you need to find a nice little plot of land where you can issue brown shirts and little black mustaches to all your domineering buddies. As for me, I'll go over to CheapBytes and see what's new . . . . .

      --


      It's only funny until someone gets hurt. Then, it's hilarious.
    5. Re:Remember "Find a need, and fill it" ? by blincoln · · Score: 1

      Yes, that's it exactly.

      I would be willing to deal with a less-polished UI, some incompatibilities and inconsistencies in an OS if it let me do something I want to do and can't do right now under XP.

      Having access to the source code is a benefit for users who are interested in doing dev work, which I am not.

      I want to be able to run Photoshop and Sonar, and play a specific handful of old and new games without using an emulator.

      I already own a license for XP, so Linux being free isn't a benefit for me.

      If I wanted to set up a web or mail server at home, I'd consider Linux, but really I do enough of that kind of thing at work without doing it here too.

      --
      "...always new atoms but always doing the same dance, remembering what the dance was yesterday." -Richard Feynman
    6. Re:Remember "Find a need, and fill it" ? by Otter · · Score: 1
      And the observation is this: Linux on the desktop does not give current users of Microsoft products anything that makes them want to leave the Microsoft world.

      And notice that the NewsForge author never really articulates any reason he gave customers to buy a Linux system. He alludes to "free as in speech" (even relatively knowledgeable will be baffled) and to a small price advantage (as if wary, nervous customers are going to spend hundreds on something they've never heard of to save a few bucks).

      Also notice that with Open Office for Windows, where he tells people "Instead of spending hundreds of dollars on Office, try this for free!" customers think it's a great idea.

  40. Get the Salesman excited, they'll get the consumer by davebarz · · Score: 3, Interesting

    I work at Circuit City, and any time a customer asks me about Office (none of our computers come with it and everyone wants it), I always tell them about OpenOffice and give them the web address. But, almost none of my fellow salespeople knew about it before I got there. So, I think one thing that would definitely help is if some funding could be provided to have a free/oss rep go to Circuit Citys, Best Buys, etc and either give them discs, literature, or just educate them about what's available. They'll pass it on to their customers. God knows my coworkers have lost a bunch of sales because customers didn't feel like paying $400 for office for school when its bundled with some Dells (of course it ends up costing the same thing, but if these were smart and informed customers, they wouldn't be in this position in the first place). Plus the stores wouldn't care, cause the profit margins are nonexistent for software.

  41. Re:Sell to average Joe? How bout college students? by Anonymous Coward · · Score: 0

    Now you're asking for a dangerous precedent. VS.NET gives people who should never touch a compiler the impression that they know what they're doing. To avoid turning this into a pissing contest, there are already a coupe of good IDEs for Linux, like Anjuta, which is about right for intermediate coders, and for the "point-and-click" set there's even Kylix which is about as much of a RAD tool as anything you'd find on Windows.

  42. This is soooo simple... by judmarc · · Score: 1

    My brother-in-law is the CFO of a Fortune 500 corp. He bought a Dell computer a couple of months ago, and wanted Word, Excel and PowerPoint on it so he could work from home on weekends. Through a mix-up, Dell didn't include or charge for MS Office Small Biz Edition, which would have raised the price $150. He was about to call Dell and ask them to send the software. I told him not to and downloaded OpenOffice for free. Saved him $150. The CFO was impressed. :-)

    So why can't someone willing to provide support for OpenOffice contract with Dell, for example, and in those dropdown menus where you configure your computer you'd see MS Office for $150 and up, and OpenOffice (with MS Office compatibility noted) for $10 or $20. I think they'd sell a few copies.

  43. Re:Jesus by JessLeah · · Score: 0, Flamebait

    And even then, they're very likely to whine, "This is hard!" until said friend or relative puts Windoze BrainNumber Pro 2005 (or whatever's the 'latest and greatest' edition of Windows) back on...

  44. The Answer-"Bottoms" up. by Anonymous Coward · · Score: 1, Interesting

    That's actually what I'm trying to get a local shop to do. Sell small form-factor PC's that are targeted to a specialized purpose. Usually server related. Sell some service with that, and that'll carry a small shop through these tough times. Baby steps, baby steps, I don't think they're quite ready for the client-side of things, even though there are a few there who dabble with Linux. There's money there for those who don't leave any stone unturned.

    1. Re:The Answer-"Bottoms" up. by Anonymous Coward · · Score: 0

      If you want to see this in action, check out this plug-and-play server.

  45. brand names by wfmcwalter · · Score: 2, Interesting
    It's a rather shallow point but, given that we're talking about the rather shallow world of marketing, it's ontopic. Both "free software" and "open source software" are rather poor and uncommunicative terms.

    "free" is a particular failure as a word - one can tell this by the fact that it's so frequently followed by the necessary clarification ("free as in speech" or "free as in beer"). One wouldn't describe the Magna Carta or the US Declaration of Independance as a "free document", so describing software that's "unencumbered" as "free" is stretching the meaning of the word rather far. Worse, the overloading of free, as in "without cost" simply serves to confuse matters for the layman further. Why is he being charged for "free software"? Isn't this "freeware"? "Libre" is better, but still not ideal. I don't really have a better phrase, but I bet if GNU software was called "libertyware" then every republican senator would be insisting the F22 ran it and that e-voting systems were fully libertyware. That's horrible and lowbrow and cheap, and that's often how marketing has to be.

    "open source" is a bit better, although there's still _plenty_ of people who have no idea what "source" is. There's also the confusion with Open Standards and Open Systems. Again, I don't have a really good alternative. "community software"?

    So, that's my suggestion for our cynical brandname - Community Libertyware. "Meaningless jargon", you might say. Yep, that's the idea.

    --
    ## W.Finlay McWalter ## http://www.mcwalter.org ##
    1. Re:brand names by Anonymous Coward · · Score: 0
      Community Libertyware


      Somewhere else in an ad for Microsoftware:

      "Remember kids, when you download free software, you are downloading Community Libertyware!!"
  46. Hmmmm . . . . Nice story, but by LazloToth · · Score: 1

    MS Office/SBE does not include PowerPoint. And a CFO from a Fortune 500 company will soon find out the many ways in which OO is NOT Microsoft Office.

    Assuming, of course, that he uses Excel a lot. And Powerpoint.

    --


    It's only funny until someone gets hurt. Then, it's hilarious.
    1. Re:Hmmmm . . . . Nice story, but by judmarc · · Score: 1

      Ah, didn't know SBE doesn't include PowerPoint. OK, so he saved $200-$300+. :)

      Nope, he doesn't need to use Excel and PowerPoint a lot at home - almost exclusively to view files others send, not to produce output of his own. That's why I proposed OpenOffice. I've done Excel and PowerPoint charts and tables using OpenOffice, so yep, I know its capabilities are limited in that regard. OTOH, I think there are lots of folks in my brother-in-law's shoes, i.e., they just need to read occasional Office files. So why spend a fortune to do so?

  47. Free as in what? by bons · · Score: 2, Insightful

    Unfortunately, it's been my experience that too many programmers and users think Open Source really means "free as in beer". Too many of them don't even understand the difference between BSD and GPL licenses. And what I find amazing is that there is no one selling a service or writing books devoted to training employees and mangers about all the difference licenses and their obligations.

    If it was just a question of Apache or BSD licenses, I think people would be as quick to adopt as they are to share music files, but the GPL is a lot more scary than even Microsoft's EULA. You pray to God no programmer in your shop has tweaked something GPL in order to make a project work. It's one of those cases where you would be a lot happier if they didn't have access to the source.

    Now we know why this is, Slashdot programmers want to protect their intellectual property rights from Microsoft even more than the RIAA wants to protect it's copyrights from Slashdot programmers. And that's perfectly understandable. But it makes for slow adoption. When the very act of bugfixing a GPL project on your spare time, may make some other code of yours "derivitive" of that project, you have to ask yourself if being able to see the code is a good thing or not.

    So Corporations treat Open Source very carefully, and as a result people treat it very carefully at home. After all, it's very hard to trust people for whom distrust seems to be a second nature.

    1. Re:Free as in what? by Anonymous Coward · · Score: 0
      When the very act of bugfixing a GPL project on your spare time, may make some other code of yours "derivitive" of that project,

      You are completely and totally wrong. Are you stupid, or lying on purpose ?

    2. Re:Free as in what? by bons · · Score: 1

      2.b You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.
      I don't want to face that clause in a court of law. I can't imagine why anyone would want to. Personally, while I may be stupid, I don't think I'm wrong or lying, as least as far as my understanding of the GPL goes. In fact, once part of the "derived" code becomes part of the project then the rest of my code is likely to go with it since it embeds or uses the code that now belongs to the project.

  48. Re:Sell to average Joe? How bout college students? by i+am+fishhead · · Score: 2, Interesting

    AFAIK, our entire CS department at Caltech is either on Linux or Solaris, and I would be willing to bet that the vast majority of students use PINE to check their mail. I don't think exposure on the college level is a problem. ;)

  49. Same junk by houseofmore · · Score: 1

    The problem with open source projects being ported to McWindows is that in the end, it's still at the mercy of the operating system.

    The whole point of many of these projects is to have as little to do with MS (i.e.: none) as possible.

    1. Re:Same junk by mrkurt · · Score: 1

      That's how you may feel, but if open source software is going to get more acceptance, a Windows port would be a good idea. That's the desktop OS that people are using now, and if desktop software is going to be created, you'd better have a Windows port, like it or not, if you want a user base of any size.

      The author of the article describes a tactic that I have been using to get people interested in OSS: don't tell people about Linux, tell them about some great applications that are also free. People will be won over to open source apps, one user at a time, and the important point is exposing people to the software and what it can do, not telling them that it's "free as in beer".

      --
      Always look on the briight side of life! (whistle, whistle)
    2. Re:Same junk by houseofmore · · Score: 1

      You can't have your cake and eat it too. OpenSource software on a closed OS is never going to succeed.

    3. Re:Same junk by mrkurt · · Score: 1

      An open source desktop OS of whatever kind won't succeed, either, if you can't demonstrate that you have apps that people need and want. As far as Linux, etc. have come, it still isn't as easy for what you might call 'stupid lusers' to run. Of course, I don't call my consulting clients 'stupid lusers', and I have to face the reality that they're still running Windows. In the migration path to open source, it's going to be the applications that come first, then the OS.

      --
      Always look on the briight side of life! (whistle, whistle)
  50. This article is right on! by jmcgarey · · Score: 2, Interesting

    I've been thinking this for a month or so. We do need to put open source software onto windows.

    Windows users install software all the time. They seem to love it. Next time they need to upgrade their Office suite they wouldn't think its crazy to install a free office suite. With installing software is familiar territory. Replacing windows however would seem crazy to them though. There are so many unknowns.

    The average joe will hear about open office and will eventually upgrade and will see the $many hundred dollar sticker price and choose OpenOffice.org.

    Sooner or later we'll see people become comfortable with free software. People will be using many different open source programs for their daily work, and then it will be more trivial to move to linux.

    1. Re:This article is right on! by ratfynk · · Score: 4, Interesting
      Yes if you get OO to work for them it is great, however they are confused why it takes longer to boot. This is not a problem for word, excel, IE, Outlook etc etc. Ms can tweak the OS to make their own software more desirable, it is called system hooks. Those same hooks cost OSS people and AOL big time money to license. Just look at the difference between proprietary dlls that you have to pay for and the stuff that comes with the MS compiler. In essence it is a cheat, there is no way that a company, say Netscape can make the browser use the OS the same way as MS. The same goes for AOL, and all the way down the line. That is why porting OSS ware to Windows is a fools gambit. The lock MS has on operability makes it so their versions will always out compete if push comes to shove. That is way the penalty of splitting the company was the only fair answer. To compete Linux will need to get more and more hardware people on side. It is the only way. My suggestion is the happy penguin certification. Companies that are Linux friendly should recieve free advertising in stores that want to sell OSS.
      To fight fire cold water is some times the only answer. Right now if you go into a retailer the MS A+ pimple faced tech discourages you from using Linux. We all know that in reality Mandrake is really a main stream distro now and any user could easily learn it. Even MSN and AOL keyword junkies.


      The battle is hardware shelf space and it always has been. If I were to open a store there would be two sections for hardware MS stuff and stuff that is Linux friendly. That way the user would very quickly see that Linux mostly runs on the good stuff, like HP lasers, and dual processor boards etc.

      Another good tactic is to let them run on the net in customer user profiles, with applications like Kstars. Especially show them the great math and science tools that are already there. Leave the other part of the store to braindead gamers, and Hot Mail, but point out that Hot Mail is actually quicker on BSD or Linux running KDE.

      --
      OH THE SHAME I fell off the wagon and use sigs again!
    2. Re:This article is right on! by IamTheRealMike · · Score: 1
      Yes if you get OO to work for them it is great, however they are confused why it takes longer to boot.

      It takes longer to boot because in the name of portability it replicates stuff already available in the OS, and because it hasn't been optimized well yet. Even the next version boots significantly quicker.

      Ms can tweak the OS to make their own software more desirable, it is called system hooks

      I call your bluff. Do you have any evidence of that, or are you just assuming?

      Here's an interesting experiment. Install Office, delete Windows and reinstall it. Run Word. Note how fast it starts up, despite having all its registry entries deleted.

      Here's another interesting experiment. Load up Word under Wine. Note that it starts in roughly the same amount of time as on Windows. Hunt through the Wine sources, looking for Word-specific hooks. Actually, don't bother, I can tell you there aren't any.

      Office is fast because Microsoft know how to write fast code and optimize their own software for their own OS. I've not seen any evidence that Office or IE cheats in any way. If you wanted, you could write COM objects that provide similar integration into Windows but for Mozilla and Gecko. I still think it'd be slower though. That's just the price of portability.

  51. Problem with large companies... by stretch0611 · · Score: 1
    This guys are saving some 10000 USD in licences.

    Ironically the more people can save in licenses the more it can cost to convert to open source. Remember, if a large company converts to something like OpenOffice they need to retrain every user. That gets very expensive. When a small company gets converted (about 25 employees or less) training can usually be done very easily.

    Also, in a large company, you will have users complaining, "Why did we change, I can't do ZZZ anymore." Of course that would cause negative sentiment about open source.

    --
    Looking for a job?
    Want your resume written professionally?
    DON'T USE TUNAREZ!!!
    1. Re:Problem with large companies... by LrdHlmt · · Score: 1

      I agree.. that would be a living hell for the tech support dept. who naturally would be unwilling to switch to OS (not my money anyway.. so why bother) . Users will complain even if a "bold type" button is not where "it's supossed" to be.

      This can be easily done in small companies and of course start ups.

  52. Re:OpenOffice. Sponsored by Sun. by Anonymous Coward · · Score: 0

    If Sun could lose Gosling and McNealy, they'd be fine. Gosling (known nowadays as the "inventor of Java") was the guy who originally pissed off RMS, when Gates was still in school - Gosling produced the first non-free emacs clone! The main reason Java isn't DFSG-Free open source is because Gosling won't let it be. Most sun engineers who actually do work instead of sitting round being the "inventor of java" want java to go truly Open Source.

    McNealy, well, he's got an incredible knack for screwing up really good ideas at the last minute. Don't know why.

  53. Taking it seriously by Arandir · · Score: 2

    But try and think back to when you were first being introduced to the whole concept. If you're anything like me, it was months before you actually began to look at anything seriously.

    It actually depends upon how old you are and when you started using computers. I'm old enough that Microsoft wasn't supplying operating systems when I started using computers.

    The first real OS I used (not counting CP/M) was 4.3BSD at the university. After four years of that, MSDOS seemed like a toy. I never considered it anything more than a program loader.

    So when I first heard about Linux (0.97) and FreeBSD (1.0), I knew they weren't toys. I took them seriously. So I kept an eye on them until I was able to afford a computer that they could run on. When I finally got a computer with a drive large enough for dual booting I took the plunge with Slackware. Eventually I tried FreeBSD and was home at last with a direct descendent of the OS I started with.

    --
    A Government Is a Body of People, Usually Notably Ungoverned
  54. Lots of support ..... for lots of problems. by simetra · · Score: 2, Insightful

    Yeah, thousands of geeky people who each build their own app using their own version of whatever, which, in order to use, requires half a dozen other things. Sure, they're all free, but to download, compile, install, all these pre-requisites for whatever, is a major pain in the ass, even for a geeky person. Just the other day I decided I wanted the latest version of the gimp. So, I downloaded it and started config. Oopsy-Daisy! Need gtk-perl. Ooopsy-Daisy! Need atk, glib, and something called pango. Go figure. So, after downloading, untar/zipping, configure, make, make install all of these... Ooopsy-Daisy! The gtk Makefile has something wrong with it so it doesn't find the *.o files. Solved by copying from install root to subdirs. Whew! Now, after all this crap, I was able to get gimp made and installed. Yay! It was free! And sure, it's a good program, but could my mom do this? My grandma? Joe End User? Should they be required to? There's just too much fragmentation, too many dependencies on 3rd party libraries. Building and installing anything is such a pain in the ass that it's usually not worth it. KDE is getting better, but I've resisted installing the latest version because I don't want to go through that song and dance again; You need this. Download here... oh, for this, you need this, download here. Oh, for that, you need this, download here. The nice thing about MS OS/apps is that you have your installation, and when you install software, the installer installs whatever it needs. You don't have to visit half a dozen ftp sites to build the prerequisites for whatever you want. As much as I like Linux, until there are fundamental changes in the way this works, it's really not going to be something that REAL people want to use.

    --

    "Would it kill you to put down the toilet seat?" -- Maya Angelou
    1. Re:Lots of support ..... for lots of problems. by cranos · · Score: 2, Informative

      Umm how about you use something like apt-get or apt4rpm or any number of the automated software download tools available.

    2. Re:Lots of support ..... for lots of problems. by MuParadigm · · Score: 2, Insightful


      This is a valid complaint. I know a number of people who switched from Red Hat to Debian over this. Of course, they're all computer literate and use standard equipment (no wireless keyboards and mice, for instance).

      The Debian install is confusing for Joe Average. Han Knopper prefers to keep the Knoppix installer a "secret" feature, because it's not well-tested yet and it's a feature he is not overly concerned with.

      Joe Average just wants to install it quickly. He probably doesn't even know about Debian or Knoppix, but maybe he's heard of Red Hat or Mandrake. So he installs one of them, and, later, when he wants to upgrade a piece of software or install something new off the web, ends up in dependency hell.

      Sure, he could get Lindows, which *is* Debian based, and use either apt-get or Click & Run, but the cost of Lindows and Click & Run is much higher than Red hat or Mandrake.

      So, basically, a lot of people who *try* GNU/Linux are going to get fed up with it until: A) RPM dies its quick and deserved death, and B) a graphical package management tool that *works* (maybe Synaptic?) becomes standard on all of the *major* Joe Average distributions.

      I'm not saying that Portage, Tar-gaz, or Pac-Man should go away. I prefer these types of tools in a lot of ways. But Joe and Jane Average want their software installed as easily as they install screen-savers and Bonzai Buddy on Windows.

      I honestly think the increased support for USB 2.0 in kernel 2.6.x, when it goes to stable, is going to help relieve a lot of install issues for users and that we'll see desktop Linux adoption increase dramatically. But until the dependency hells (and driver issues, as well) are resolved, a large number of users interested in GNU/Linux, or Open Source in general, will get frustrated and blow it off before they even give it a fair try. In their minds, and rightfully so, if they can't easily install the tools, games, and doodads, they want to use, they've already given it a fair try and it didn't measure up.

    3. Re:Lots of support ..... for lots of problems. by MuParadigm · · Score: 1


      Whoops, typo's galore. That'll teach me to use preview.

      "Han Knopper" should, of course, be "Klaus Knopper". And "Tar-gaz" should be "Tar-gz".

    4. Re:Lots of support ..... for lots of problems. by javamutt · · Score: 2, Insightful

      I would argue that they don't have to take this route. When I installed linux on my workstation gimp was included. Had it not been I culd have obtained a fully working version of it as follows: # up2date --install gimp Done. Hmmm... I don't think I can do that with Windows XP. The only time the compilation apprach is required is when you need a feature which hasn't made it into the mainstream releases yet. At which point you actually have an option. The option isn't for everyone, but at least it's there. Paired with a reliable default, choice is always a good thing.

  55. PHB's want support by BigBir3d · · Score: 2, Insightful

    In house development makes the company rely on the people that developed the custom solution. Problem with that is most IT people don't stay in the same job for more than 2 years or so (until reaching a certain status). With a outside purchased product, there is a safety blanket; someone to call.

  56. Re:Maybe its your wakeup call? by JessLeah · · Score: 1

    Uhwhah? No, Joe Sixpack is a few steps beyond my BF in terms of computer illiteracy, thanks. I wouldn't be hoping to marry a Joe Sixpack type. I probably wouldn't even be speaking with them, except to ream them out for wasting my time with stupid tech-support-type questions. ;)

  57. What is so hard to understand about this? by Mike+the+Router+Man · · Score: 1

    The answer if really simple.... NO ONE BESIDES PEOPLE WHO ARE INVOLVED IN IT GIVE A DAMN ABOUT LINUX!!!! Get upset all you want, flame all you want....but it is the truth. Be honest, what average user wants to deal with Linux when everything they get exactly what they want, they way they want it with Windows. "But it is more stable!!! Blue screen of death!!!" Windows XP and Windows 2000 are very stable. I am not even going to get into the rest of the objective dreck Linux zealots spew about the supposed superiority of using Linux over Windows: "It comes with a compiler!", "You can customize your on desktop, nevermind it takes a thousand years for X to do what you want it to do.." yes, yes, I know, I dont know what I am talking about....I am spreading FUD, I am a M$ shill, never mind the fact that I have been running Linux for damn near a year now..... Face it, Linux is not ready for the home market... besides that nobody cares because Windows does what it is supposed to,and much faster and better. So why switch to an OS they know nothing about cause some geek told them so?

  58. If customers don't like "Free" by Kludge · · Score: 2, Interesting

    If customers don't like "Free", don't tell them that it's free. Charge them for it. Tell them it's industrial strength software that's far more reliable than Microsoft.

    Tell them that they can get regular updates through your company as part of the initial contract.

    1. Re:If customers don't like "Free" by Anonymous Coward · · Score: 0

      How about, instead of "free as in beer", we use "free as in Shakespeare"?

  59. Does it matter that users don't understand? by strider3700 · · Score: 5, Insightful

    Maybe I've just grown tired of hearing people ask when linux will become mainstream. I no longer care if it does.
    I used to sell customers systems with an OS that cost way too much for what they got(no not an MS product) We developed using tools that cost a hell of a lot and didn't offer much more functionality then syntax highlighting. The systems just up and crashed at times and noone could explain it.

    The customers eventually got mad about the stability of the system. So we're replacing it. Linux, Mysql, php, apache and a whole lot of custom modules.

    So far in testing the users are much happier, the developers are happier and the over all systems cost far less which we directly pocket as profit. The customers could care less that the system is built on free software, they just need it to work.

    Does it really matter if grandma doesn't use linux at home? In the early days it didn't matter that noone used linux for anything. People still made it and now it's useful, that will never change.

    1. Re:Does it matter that users don't understand? by Anonymous Coward · · Score: 0

      My grandma uses Redhat 6.2 and Pine on an old 486 laptop. Loves it to death.

    2. Re:Does it matter that users don't understand? by MuParadigm · · Score: 1


      You pocket the *entire* difference as profit? Look, if I were customer, I wouldn't mind that you made some profit from reducing my costs, but I'd expect you to split the difference or at least give me some discount. If and when they find out that they overpaid for the software, they'll look for another vendor or consultant.

  60. Its really simple. by alexborges · · Score: 1

    thiscomputer costs X, thiscomputer2 costs Y, Y X for ANY instance thiscomputer.

    Now, someone to put that in english and youre home free.

    Arguments:

    yeah, you can edit word documents although they will, in some very few cases, need tweaking when they come from word and you need to edit them. Viewing them is no problem though, this will open them all with no problem.

    Also, sending stuff to other ppl will be no problem either, you just save it into a format called PDF and everyone in the world will be able to read them.

    Yeah, this will connect to the internet. Configuring it is the same as in windows, just open the internet connection menuoption. Its all in this slick short mandrake/redhat/suse manual.

    NOW, if your shop tried to do this with no manuals, no start-here guide with the five steps to link to the internet, editing documents and configuring the printer, then its all your fault. That was supposed to be your job.

    What the hell. YEAH, this technology can take the power (and money) OFF micrisoft and into YOUR pockets. But for christ sakes, you have to work a little more to achieve an acceptable level of quality for your average user. What did you think!, it came all ready for THEM? NO it comes ready for YOU so that YOU make it easy for THEM.

    --
    NO SIG
  61. Have A Fucking Have A Nice Day? by Anonymous Coward · · Score: 0
  62. How STUPID by NoCoward · · Score: 1

    If the sole reason that people don't buy OSS and Linux systems is because it is "free as in beer" for the software, then just CHARGE THEM FOR THE SOFTWARE.

    Of course, that isn't the reason they aren't buying. The real reason is up for you to figure out.

  63. Mod parent funny. by Vanieter · · Score: 1

    ...

    What the scary guy in the parent post says is false, right ?


    ...
    Right ?

  64. Interesting by Anonymous Coward · · Score: 0

    Microsoft certainly tries hard to put the stuff out there, but my campus, for one, teaches most everything on Sun and Linux machines. The interesting thing is, MS got through to me somehow anyway. In fact, I would always write my code in Vsual Studio first if at all possible. I guess their product really is better. Certainly, exposure to something like KDevelop would have helped, if it was free to write any sort of code I want rather than just open source. Does it get them much cash from me? The last time I bought something from MS explicitly was a Windows XP beta CD for $20. I think if anything, the fact that I was able to get VS and XP for free makes me expect to do so in the future as well.

  65. phpix vs phportfolio by linuxtelephony · · Score: 1

    Can't speak about information, but I looked at a few sites that used these programs, including the demos. In all the ones I saw, phportfolio has sites that look far more professional. The phpix sites I saw looked, well, amaturish, clunky, *cheap*.

    You say yours is crufty? It looks like 1.0 was released july 23, less than two weeks ago. If your still working on it, keep it up, clean up the crufty parts, make installation easier. Good job on the tool, it produces really nice and clean pages.

    --
    . 62,400 repetitions make one truth -- Brave New World, Aldous Huxley
    1. Re:phpix vs phportfolio by Anthony+Boyd · · Score: 1

      Thanks!

  66. The Linux Solution to Marketing by luekj · · Score: 2, Funny

    root@id1: su Microsoft

    ...profit!!!!!

    You could actually take that one literally or phonetically, the outcome would be the same...

    Another hillarious post.

    --
    Many Thanks,

    Luke

  67. Pegasus sold me on the idea of free... by PSaltyDS · · Score: 1

    As a tech working on DOS and WfW3.11 machines on a Netware network in the Navy, I knew nothing of OSS in the early 90's. For intranet email, we were running a 100 user license for Lotus cc:Mail that didn't even have an internet mail connector, which they quoted us several thousand dollars for. A wiser-man-than-me told me to look into Pegasus and Mercury by David Harris. I downloaded it for free, downloaded the free manuals, read them, installed it, and it worked perfectly! What a shock! It was better than cc:Mail in every way, and it was free! David Harris joined ADM Grace Hopper on my hero list. Pegasus may not fit the OSS definition exactly, but it introduced me to the concept in a project that saved my command thousands of dollars while working better and having more usefull features than the commercial competitor. I think it interesting that this was learned in a very commercial DOS/Win/Netware shop with no Linux in sight.

    This post was randomly generated by man on too much coffee and too little sleep beating on a keyboard.

    --
    Any technology distinguishable from magic is insufficiently advanced. - Geek's corollary to Clarke's law
  68. Re:Will this do? by Anonymous Coward · · Score: 1, Informative

    http://gnuwin.epfl.ch/apps/en/index.html

    download (link at bottom of page) and burn

    say it is a promotional effort :)

  69. Getting people to try something different.... by fantastic+max · · Score: 1

    ...is extremely difficult. A lot of people have some absurd sense of brand loyalty... especially Joe Average. If they've never heard of it before, why would they want to try it. I've gone around setting the default browser to Mozilla, but as soon as it opens, it gets shut down and the user opens IE. Getting people to use something that is "free as in speech" is like getting people to actually excercise their free speech... or worse yet... getting them to go out and vote. I'm afraid that's how absurd our society is. But it's true, if you bundle open source applications on a McWindows system, and people have no other choice, they'll learn to use GIMP, OOo, Moz, etc. So this is a nice attempt at exposing people. Honestly, people freak out when i give presentations in Linux using StarOffice ... only because they have no idea what that means.

  70. Make open source software a steal by Ilan+Volow · · Score: 1

    If people have trouble with open source software being free, why not put it on a peer-to-peer filesharing network and pretend that it's really cool pirated software (pirated by folks with such 1337 skillz that they have never been busted by the BSA).

    --
    Ergonomica Auctorita Illico!
  71. Linux business model by Tuxinatorium · · Score: 1

    1. Post Slashdot Article 2. ??? 3. Doom 3 and Half-Life 2 get ported to linux 4. ??? 5. Big user base! 6. ??? 7. Profit!!!

    1. Re:Linux business model by Magic+Thread · · Score: 3, Funny

      8. Parent is a troll
      9. ???
      10. Mod parent down

  72. Simple solution by Anonymous Coward · · Score: 0

    Tell the world that Linux can only be used if you pay big money for it, let it magically show up on a few P2P networks, and pretty soon it will be everywhere.

  73. helps, but doesn't clear the initial hurdle by +hr33 · · Score: 1

    Just because the free software is available for Windows doesn't mean people will attempt to use said software. For example, my church is looking to start a new congregation, and was purchasing software to run the church with (Quark, Powerpoint, etc.). I recommended using OpenOffice. Even though there was a free Windows version available for download, they purchased the several thousand dollar liscenses to use the "professional" software suites. The reasoning behind the purchase was that (direct quote) "free software can't be all that good, or it wouldn't be free." In another long conversation I held with a friend, he couldn't understand how something like Linux could be made for free. He kept wanting to assign some kind of ulterior motive to a "free software". After explaining how CVS and bug forums work, he wanted to know if maybe people were using the guise of "free software" to place viruses on people's computers. This friend is a philosopher, in the honors class at the college I attend, and is by no means stupid. But he just couldn't understand how free software works, even though I'd gotten him hooked on Phoenix a few months earlier. I think too many people see free software as something like RealPlayer, where the company makes money off of selling the Real authoring tools, selling Pro versions of their software, and (in addition) putting ads in their software for more services. People just don't understand how something can be offered totally free.

  74. Joe User just doesnt care about OSS by QFusion · · Score: 1

    Why should Joe User care about OSS? All he wants is to sit down and check his email, surf the web, and play games. It doesnt matter to him if it is running windows, linux, apple, or anything else just that it works. And right now OSS isn't for everyone and problably will never be for everyone.

  75. Re:Who cares--you should by Anonymous Coward · · Score: 0

    Hey, if you're happy with MS having a virtual monopoly on the desktop and running around like a 500lb psychotic gorilla, then by all means, sit in your little corner, run Linux, and ignore the mainstream desktop, but DON'T ever complain to anyone about MS's behavior or market influence.

  76. Microsoft De-Supporting WinNT-Market for Upgrade? by Salamanders · · Score: 2, Interesting
    With MS dropping support of older operating systems (95, 98, NT) that run on slightly older hardware, it seems like that would be the perfect market for Linux. Ads of "Did you know Microsoft is Abandoning you?" and a suggestion that they can download this whiz-bang installer that replaces your OS with Linux, installs OpenOffice, a solid browser, and carries over most of your settings from things like your dial-up account? And oh by the way, it runs X% faster.

    Not sure what LOE it would take to gather up the most common settings that would have the be carried over, as well as put together something that can scan your hard drive and categorize each program/file type as
    • Can run under an open-source equivalent
    • Backup/Printout first, nothing is known that can open these files ever again
    Great for schools that get older hardware too. I'd love for something like that that I could pop into a few old boxes I have lying around!
  77. "DOS ain't done till Lotus won't run!" by BerntB · · Score: 1
    (If you haven't seen the quote in the "Subject" before, check it on Google.)

    The basic problem with competition on a monopolist O/S is that if you compete with the monopolist then your programs will not work well, particularly these days of almost daily O/S updates...

    I think it is not a solution to get people to use Open Source on Windows.

    Maybe Open Source Software on Cygwin (or similar) under Windows? Then all applications will break at the same time when an O/S update is released, which makes it quite obvious...

    --
    Karma: Excellent (My Karma? I wish...:-( )
  78. Logically? by NeuroManson · · Score: 1

    You have two choices:

    (1) Charge money for the version that the software is optimized for. If it's optimized for Windows, but a very stable beta for Linux or BSD, then charge money for the OS it's most likely to be used on. Likewise goes for Linux of BSD ports. If anyone complains, explain that logically the product it's optimized for is undergoing continuous change, therefore the money paid is needed to compensate the hours spent making sure that it will run universally under the given platform. Considering Windows undergoes continuous patches and service packs, this is a valid argument (considering how often said patches or service packs can break most apps made for it.

    (2) Charge money for it, based on the platform the software is most commonly used, on a sliding scale. If one runs it under Windows, charge a $15 fee. If it's BSD or OS X, charge $10. If it's under Linux, charge anywhere from free, to $5. If people cannot adapt, then they should pay a penalty, frankly.

    To use the ol' tired automotive analogy, people who use an automatic transmission pay at least twice over for that convenience, one being the cost of replacement transmissions twice that of manuals, and the second being the loss of fuel efficiency. This rule applies in every consumer market, and should apply under software as well (since we *are* talking about attempting to make a consumer market out of open source software).

    --
    Just because you can mod me down, doesn't mean you're right. Shoes for industry!
  79. Re:Induced blindness--wrong by Anonymous Coward · · Score: 0
    Sorry, but the biggest problem with getting mainstreamers onto Linux is not the conception barrier you described. It's the fact that once they've got a Linux box in front of them it won't do the things they need and expect it to do.

    I've been a journalist and consultant specializing in Linux for several years, and I've seen this syndrome many times among clients, friends, and relatives. People get all excited about "stickin' it to MS" and getting a more robust desktop, but when they find out they can't run their greeting card program or their kid's favorite games or Quicken or AOL or any randomly chosen hardware goodie from Staples or Circuit City (which comes with Windows support, of course), they lose interest in Linux faster than you can say BSOD.

    Yes, Linux has made astonishing progress in just a couple of years in terms of usability and ease of installation and configuration. But that's not nearly enough. Until it can do what would-be customers want, it's completely useless to them.

  80. Re:Its so simple... by Anonymous Coward · · Score: 0

    At this point, I'll take what I can get.

  81. Re:Sell to average Joe? How bout college students? by The+Cydonian · · Score: 3, Interesting
    I believe MS gives those freebies to counter the reach of the OSS/Software Libre movement in universities.

    For instance, I was initiated into Linux, Emacs etc because a certain programming course required it;the lecturer developed a grade-tracking software, and didn't want to port that to Windows, so all our labs were done in Linux. We learnt all those Emacs keyboard tricks from seniors in the span of a week (before we discovered what the Vi versus Emacs flame was all about).

    So yes, at least in the bigger, older universities, Linux/Unix is already an established thing with full community participation.

  82. Set a price, and they will buy it. by EreIamJH · · Score: 2, Interesting

    If the problem is that free == worthless then the writer should find the price point that consumers will be willing to risk giving it a try - say, 30-40% of the average WinOS-only price.

    Then a salesperson can say to the customer, "Not only do you get this nifty OS, but you also get a whole bunch of apps - and for under half the price you would pay for just the WinOS."

  83. Re:OpenOffice. Sponsored by Sun. by Anonymous Coward · · Score: 0

    Without Sun, maybe we wouldn't have Open Office at all ! Probably out of desparation they would have added tables into abiword. That would be like upgrading my computer to 4 GHz but at no hardware cost ! Cool !

  84. Re:Applications /will/ break? on CYGWIN? by Lord+Bitman · · Score: 1

    Trying to get the "Average Joe" to run free software isnt going to be done by having him dive into an emulator in order to run a program. "Average Joe" would probably rather download the whole emulator bundled into the same executable than run [even in the background] two programs to do one.
    Trust me, Average Joe doesnt care. Though he will care that no matter what you do, Emulation is going to slow shit down.

    --
    -- 'The' Lord and Master Bitman On High, Master Of All
  85. A bit late, but... by cos(0) · · Score: 1

    This is my project, which seems to fulfill the goal: Open Source Software CD, updated only two days ago with the latest software versions.

  86. No Linux Apps Where People Buy -- In Stores by reallocate · · Score: 2, Interesting

    One overlooked reason why more people aren't adopting Linux is that they can't get Linux applications at the same place they buy their software -- from stores.

    Take a look around a CompUSA, a Walmart, a Best Buy, an Office Depot, or Amazon, or any other franchise that sells software. You might see a few boxes of RedHat or Mandrake, but if you start looking for specific kinds of applications that run on Linux, you won't find any. (Yerah, I know Linux distros are chocked full of apps, but most people don't know that; even if they do, they'll get a confusing array of applications with overlapping functionality.)

    It's all well and good to have bunches of free Linux applications available for people who know how to find them and install them. And, how to get rid of them if and when they turn out to be unsatisfactory.

    That's not the case for most people. They already own Windows (or a Mac). They only need new software very occasionally, and then they can afford to pay for it. If that's the case, why dump Windows and spend hours getting up to speed on Linux just to get one free app? That's a high-risk approach.his is probably the reason for all the Mars probes launched over the last few months."

    his is probably the reason for all the Mars probes launched over the last few months."

    The heritage of Linux and Gnu is a double-edged sword. It enables a flowering of talent among the developer community, but it also isolates Linux from the mainstream.

    --
    -- Slashdot: When Public Access TV Says "No"
  87. Re:Its so simple... by EverDense · · Score: 0

    At this point, I'll take what I can get.

    Anything with a pulse && || circulatory system?

    --
    http://jesus.everdense.com/
  88. Understand free. by supabeast! · · Score: 1

    The first step to explain free software is to make sure that people start thinking about free from an ideological standpoint and not a financial standpoint. Free software may cost less to implement in some cases, in others it costs more. One way or another, the jury is still out on the money issue.

    Instead, push the concept of freedom. Make it clear that a company spending millions of dollars a year on software and only getting what the vendor wants to sell could instead hire a bunch of open-source coders to add corporate interests to existing projects. Point out that OpenOffice formats are totally open, and help the company escape Microsoft's proprietary file format hell. Teach corporations that for far less than the cost of buying software, they can hire programmers to represent their interests in thousands of useful open-source projects.

    People don't want to see free software as a way to get out of paying. That just makes them see the whole free/open source community as the eurocentric, socialist monstrosity that proprietary software vendors insinuate about. Offering people more actual freedom in the way they conduct their business, if not their lives, will open doors that saving dollars never can.

    1. Re:Understand free. by NineNine · · Score: 1

      You have completely, totally, and utterly missed the point of this article. You are in fact, a shining example of why people are NOT adopting OSS. Read the fucking article.

  89. Apathy by drekka · · Score: 1
    In my experience the biggest issue is not technology or price, but customer apathy. Most of the people I know are using MS Windows due to one of two reasons:
    1. It came on the system and they can't be bothered changing it.
    2. In their perception, windows is what everyone else uses, so that is what they should use.

    The interesting thing here is that quite a few are using Pirated versions of windows (No I can't name names ;-) and other software. Pretty much because of reason #2. They ask around, find out what other people are using and get that. They would rather run illegal software than use free software that works differently to the rest of the world.

    I'm not sure that the whole idea of running windows software is a good one. it was tried with OS/2. Everyone who ran windows software on it agreed that generally speaking it ran better, The problem was that customer apathy said that it wasn't enough better. So they kept using windows.

    In my experience if you want people to move to a different OS (be it Linux, OS/2, whatever) you must give then more than "it's better" as a reason. You must "show" them that they will be massively better off by the move.

    One of the most powerful motivators to get people to change is to get them thinking that their neighbour is better off than they are. Greener lawn because of "Miricle Grow", faster car by buying Caltex instead of Exxon, better computer because of Linux instead of Windows. If a person thinks that they are being deprived, then they will generally do something about it. It does not matter whether the product is actually better or not.

    In this case selling OS by running windows doesn't really do anything for the user. Sure we can use the crash protection and smoother running arguments, but in general the difference is not enough to make the sale. Instead I think we need to sell it based on how much better the linux apps are than their windows counter parts. Sure Linux is a (said quietly) little harder to setup. But the benefits of the software you can run are the sellers.

    I used this technique when talking to people about OS/2 years ago and am still convinced that if IBM had the ability to sell it, it would not be dead.

    So don't tell a user about running his window apps. Tell him/her about downloading files/compiling a new custom kernel/playing an mp3 and running seti all at the same time. Ask them to try the equivalent on a windows machine.

    My personal favourite at the moment is that seti runs over 200% faster under Linux on the same hardware. 8 hours a unit down to 3.5 hours. That turns heads.

    Regards,
    Derek.

    1. Re:Apathy by NineNine · · Score: 1

      And, who outside of the geek world even knows what the SETI thing is? Who fucking cares?

  90. Can you stop trolling, please? by Magic+Thread · · Score: 1

    It was clever and funny at first, but now it's getting old.

    1. Re:Can you stop trolling, please? by gfody · · Score: 0, Redundant

      take a shower, hippie

      --

      bite my glorious golden ass.
    2. Re:Can you stop trolling, please? by Zontar+The+Mindless · · Score: 1

      Thank you for making my Foes list, dickhead.

      --
      Il n'y a pas de Planet B.
    3. Re:Can you stop trolling, please? by gfody · · Score: 1

      boy, people are just touchy as all hell on this subject aren't they? here I've been getting modded down on just about every post, and people responding with absolutely nothing to say but call me a troll or an asshole or something.

      guess I'll think twice before making fun of people living in their parent's basements on slashdot eh

      --

      bite my glorious golden ass.
    4. Re:Can you stop trolling, please? by gfody · · Score: 1

      oh I see that you are a communist as well. another peice to the puzzle.. hmmmm

      --

      bite my glorious golden ass.
  91. Use it to promote it...First hits free :) by Anonymous Coward · · Score: 0

    That's one of the things I do. The other fear that people have is that they will break something (wonder were they got that fear from ? :). That's one of the reason I give Knoppix disks away. Try this, the first hits free. He,he, seriously this is not only a good way to reduce the fear factor. It's also a good way when you want to demo Linux to an audiance. What I would like to see is more specialized distros based around the Knoppix concept. Want a strong, but easy firewall? Want a proxy, and mail server? Want a portable java development environment? Etc, etc, and the fear factor is reduced, while the benifits go up.

    BTW The "It doesn't work anymore." or "This and that aren't as smooth" issues are greatly reduced because you've already set everything up, and verified it works, and it can't be changed thereby breaking something problem is gone.

  92. Re:Sell to average Joe? How bout college students? by wirelessbuzzers · · Score: 1

    Disclaimer: I use BBEdit and emacs (learned it before I knew about vi, so I have no idea which one's better) to program at school, as I have a Mac.

    I would say that what the OSS programming community needs is a better IDE. (This is distinct from what the OSS community as a whole needs, which I would say is a better desktop environment, to attract computer newbs.) While emacs / vim are pretty good programs, they are nothing to Visual Studio. VS's method-name completion, function argument tooltips, etc make it much easier to program in than either emacs or BBEdit. MS also has better debuggers and better compilers than the open-source community.

    Although I use Linux all the time (right now, in fact), I must admit that their interface is mediocre compared to OSX (especially for nongeeks; I do wish OSX had virtual desktops and focus-follows-mouse), their IDEs are mediocre compared to Microsoft's, their browsers are mediocre compared to Safari, etc.

    If the Open Source community is to spread, we must be better than the competition, or at least comparable. And right now, we are barely comparable, and that expensive proprietary software is worth it in many cases.

    --
    I hereby place the above post in the public domain.
  93. Ignore this guy by Magic+Thread · · Score: 1

    The parent poster is one of the following:

    a) A very good troll (remember, you shouldn't feed the trolls)
    b) A very stupid idiot (one who can't be reasoned with)

    I can't be sure which. Either way, just ignore his shenanigans and don't encourage him to waste more of our time.

    1. Re:Ignore this guy by Anonymous Coward · · Score: 0

      I vote that you're a very stupid idiot. Am I right?

    2. Re:Ignore this guy by DerangedYeti · · Score: 1

      /. poll

    3. Re:Ignore this guy by gfody · · Score: 1

      why would you post this? seriously.

      --

      bite my glorious golden ass.
    4. Re:Ignore this guy by Anonymous Coward · · Score: 0

      Did you know that slashdot keeps user's posting histories? It's pretty easdy to tell when someone is trolling.

      But to answer your question: I don't give a fuck about "professional developers" of proprietary-source software or any other priesthood whose existence depends on hiding information from me. I'm a scientist, and proprietary software reminds me of alchemy before the scientific revolution. I use free software because it allows application of the scientific method to the software I use.

    5. Re:Ignore this guy by gfody · · Score: 1

      so how often do you actually look at the source code of the software your using? proprietary software doesn't hide anything from you, its just not necessary for you to have the code in order to use the app - in the same way you don't need the blue prints for your car. I've never had a problem with giving out the source to my apps on request, but that is (and should be) considered an extremely large gratis on the part of the developer

      --

      bite my glorious golden ass.
    6. Re:Ignore this guy by Anonymous Coward · · Score: 0

      Holy Jeebus!

      You are such a jumped up little fuck nut.

      When you've finished licking your dog out, your Dad can get back in there so then you can go and "developer software professionally".

      How much of a retarded ass munch keeps using the same "you live in your parents basement" line?
      - gfody (King on the Cock Monkeys).

      Fuck, I'm labouring my point, but man, you are such a fucking retard it's unreal.

      Love and hugz,

      D

  94. No, no, that's not how it goes at all by Anonymous Coward · · Score: 0

    Here's a corrected version:

    1. Sell free software (+ $1,000,000,000)
    2. Send the invoice (- $0.35)
    3. Get the check (check for $1,000,000,000)
    4. Go to the bank (- $gas)
    5. Pay my bills
    6. Check bounces
    7. ???
    8. Profit!

  95. GNU/Linux is going to compete from the top-down by dh003i · · Score: 1

    GNU/Linux is going to be competing with MS in a top-down fashion, not a bottom-up grass-roots fashion. The major uses of GNU/Linux will be in the most complicated of things, big, large-scale research, complicated physics, and so-on and so-forth. There will also be huge data-base uses of it. Companies like Google, Amazon, and Walmart are either running completely on it or switching everything over to it, at great $$$ savings to themselves. Slowly, more and more corporate work-stations will be one or another brand of GNU/Linux as well.

    Now, being quite honest, the brand is probably going to be RedHat, Lindows, or Mandrake. One of the no-brainers. And, as a Gentoo user, I don't see any reason why this should be bothersome to those of us who like the more do-it-yourself distros, like LFS, Gentoo, Slackware, and Debian. All GNU/Linux distributions basically use the same software anyways, can all use the same drivers, and so-on and so-forth. The differences are in what packages are offered, and the packaging system.

    After GNU/Linux starts making significant inroads on corporate and public workstations, it will then start to impress itself upon private desktop users.

    One thing that does need to be worked on is standardization accross applications. PicoGUI provides an answer for this by completely divorcing form from content. Programmers should not be deciding how programs look and respond to user-input...they should be deciding what programs actually do in response to a certain input. E.g., they should specify "menu, with these items on it, each of which does xyz" or "toolbar, with these buttons, each of which does abc"...then, depending on the environment the user's in, the menu or toolbar is drawn to fit in and behave consistently with all other apps.

    This does not mean that those trying to make GNU/Linux better for the home-user should quit. Many of the supporters are home-users. But, we should understand that GNU/Linux is going to "trickle down" from top to bottom.

  96. Two markets, two approaches by Anonymous Coward · · Score: 1, Interesting

    OK, if you want people to try open source software, consider your markets and find ways to go after them. Here are two examples.

    The first market is made up of kids and would-be developers. Yes, I know those may be two groups, but they're tied together in that you want to get them acquainted with Linux and/or other open source projects. In fact, getting them interested is critical, since they're your next generation of developers and consumers. For them, you try to get them introduced in schools, whether it is elementary school, high school, or college. How many of us got introduced to computers at school on a TRS-80 or a TI-994A? These machines are primitive now, but they were a good first step. Find ways to get Linux-equipped machines into schools. It would probably also be helpful to create a special distribution just for this purpose. Remember, you're fighting for mindshare with Microsoft, and right now, Microsoft is winning. Why should Windows be the first OS that someone sees? Why should they be introduced to Linux as the "alternative" OS?

    The next group to focus on is everyone else. Again, this is not just one group, but look at it as "established" computer users. If you want them to try Linux or other open source software, or at least get a sense of awareness that it's out there, then you must think big. Yes, the plan I'm going to outline may sound outlandish, but think of it as a huge PR stunt. Here we go...

    1. Bring together a group of software development teams who want to participate in this. By this, I mean the groups responsible for various projects, such as Mozilla, OpenOffice, Cinelerra, Red Hat, etc.

    2. Once you know who's "in", construct a consumer-friendly Web portal featuring the software of the participating developers. Make the site attractive, easy to navigaye, informative, and for God's sake, make it understandable for the average computer user. Yes, you'll have to dumb it down a little, but before anyone starts screaming about that, remember that this site will in no way take the place of what's out there; it'll just supplement it. Its mission will be to introduce people to open source software in a way that will engage them.

    3. On this site, along with a place to download software, you're going to allow people to order free CDs of the featured software. How this gets packaged is up for discussion, but you must offer them CDs, since not everyone will have the connection or patience to download all this stuff. Remember, AOL doesn't mail out all those discs just for fun. They've realized that when you put one in a person's hands, curiosity will often get the better of them, and they'll run it.

    4. Now that the site is ready, it's ready to be promoted. To do this, you can do all sorts of things. You can dress people up as penguins and have them walk through New York, you can buy ads on city buses, or you can think really big. How about collecting money to buy a commercial on the Super Bowl? Yeah, I know that sounds ridiculous, but don't underestimate how many viewers such an ad will get. Remember the ad for the Macintosh? And for added effect, produce the commercial using only open source software, and make sure everyone knows it. That fact alone will get people's attention, most likely the network execs and producers, not to mention many independent production companies.

    What I'm getting at with all this is that if you want to promote Linux and open source software, no matter what group you're targeting, you absolutely must get out there and get your message and product in front of them. In advertising, there's an acronym that describes this: AIDA. It goes like this:

    A=Attention. Get their attention.
    I=Interest. Make your message interesting to your audience.
    D=Desire. Make them want your product.
    A=Action. Leave them with a call to action, and make sure they know what they can do to get your product.

    Microsoft is making sure consumers know who they are and what they offer. If Linux and OSS is to compete, it had better do the same.

  97. Re:Sell to average Joe? How bout college students? by Anonymous Coward · · Score: 0

    "...our entire CS department at Caltech..."

    However, the typical CS department at a more typical university that a more typical student (not a "super-genius" Caltech student) would study at is almost entirely Windows-only.

  98. SOHO barrier to OSS by cojsl · · Score: 1

    The 2~20 box SOHO market faces a major barrier to Linux adoption- no support by the companies that make the specialized software for their businesses. I once took a poll- The mortgage company's software: No Linux support. Three different medical office billing/EMR packages: Nope. The fire station's software: Nope. The SOHO market depends on these specialized packages, that for the most part, have no OSS counterparts, or Linux support. Until that need is filled, Linux isn't a viable option for them.

  99. Re:OpenOffice. Sponsored by Sun. by Anonymous Coward · · Score: 0
    Without Sun, the OpenOffice project would undoubtedly continue, but it wouldn't continue nearly as fast.

    Without, Sun OpenOffice would never have existed. It would have just ended up as a dead product when StarDivision gave up the ghost. Sun purchased it for their own use, and then they went a step further and opened up the code. In the end it works out for everyone, open source developers have a head start on an office suite, Sun receives free labor.

  100. pirated software by RisingSon · · Score: 1
    Tonight I was visiting a \/\/4r4z d[][]d friend of mine. After installing some open source software on his win2k box he was impressed with its functionality. "Why would I ever pay for software?....oh I don't..." I found this interesting because he is the type of power user that has no interest in linux, open source and sureley not RMS. I've been harping on him about open source for years, but his repsonse has always been, "WTF? Why sould I use this steaming pile when I can crack the 'original' proprietary?" His bottom line has always been functionality. So it interests me that recently it has been convenient for him to install and learn the opensource version over the 'original' proprietary.

    Of course this is not significant in the big picture, but its interesting to see open source software here and there that is attractive to a power user that doesn't give a flying leap about open source, programming, or anything besides being a power user. It pleases an old geezer like myself.

  101. don't mean to be a flame by tq_at_sju · · Score: 1

    i don't mean to issue flame bait but isn't the reason why people started charging for stuff like software because they knew that if they didn't they'd be doing work for free ? I think that the only way you can make money with open source software is through value added support, so now you have something they need. People aren't going to pay you for something they can get free unless it's value added, it doesn't have to be much i.e. spring water's only value added point is that it is supposedly more pure eventhough regular water is free.

    --
    http://www.vanillaafro.com - take me seriously and I will shoot you
  102. Re:Sell to average Joe? How bout college students? by rynthetyn · · Score: 1

    Currently there are not very many college students in CS or CompE that use open-source development products.

    I don't know what college students you know, but I graduated from college this spring, and used almost entirely open-source products. They used to use MS VisualC++ in some classes, but it was such a frustrating experience for all involved that they dropped that a year or two before I got to those classes and went to an entirely Linux development environment. We got a pretty good dose of system level programming in Linux, as well. One guy even wrote his senior thesis on open-source development models and the philosophy behind open-source.

    Maybe my school was the exception rather than the rule though. None of my professors had a particularly high opinion of M$.

    Ryn

    --
    Eagles may soar, but weasles don't get sucked into jet engines...
  103. Laptops by theTerribleRobbo · · Score: 0

    What really pisses me off are the laptop dealers who offer to put Linux on when you buy an over-priced box from them (which in itself isn't all that bad - spread of Linux and all that), but they do the following:

    +$0 Windows XP
    +$49 Redhat (Downloaded)
    +$## Redhat Boxed Set

    And so on.

  104. Slow and steady by eddie+can+read · · Score: 1

    Unless there's a legal catastrophe, open source software is not going away. Unlike Apple Computer, it doesn't need to make money, and therefore it doesn't need mass popularity. It only needs to interest the creators. The reason it will always exist is that many people, for very good reason, prefer no secrets in their software, prefer adherence to standards, prefer the security of public testing and code review, and prefer not to be at the legal and financial mercy of the whim of a profit-oriented corporation.

    Gradually, open source software will leak into the mainstream. There's no reason to hurry. It has all the time in the world.

  105. Re:Sell to average Joe? How bout college students? by wmspringer · · Score: 1

    I would tend to agree; the great majority of my undergraduate computer work was done under linux. Heck, one teacher wouldn't accept any code unless it ran correctly on the Solaris server. (There were several servers running various flavors of *nix) As far as I can recall, I only used Windows for one programming project the entire 4 1/2 years.

  106. GNUWin by kavau · · Score: 1

    Here are some folks who are doing a great job distributing free software for Windows!

  107. Not relevant by BerntB · · Score: 1

    Cygwin is a shared lib (DLL) that simplifies porting of unix software. IHNRTS (I Have Not Read The Source) but most functionality shouldn't be slowed down more than maybe a fraction of a percent.

    --
    Karma: Excellent (My Karma? I wish...:-( )
    1. Re:Not relevant by man_ls · · Score: 1

      Yes........Cygwin was the only environment I could find that would allow me to compile some Fortran 77 scientific code (g77 compiler) for use on Windows, without any additional cost.

      The code was from the US Geological Survey, WQ data, and the compiler was free from the open source community...my introducing the lead scientist to open source (cygwin) helped significantly with the project, instead of paying to have it rewritten by a programmer or three.

      the code was for the kissimmee river restoration project, google it if you're interested. the largest ecosystem restoration ever attempted, and successfully nearly completed now too.

    2. Re:Not relevant by Lord+Bitman · · Score: 1

      well then maybe it's just every program I've ever tried to run with it, and the library itself is fine.

      --
      -- 'The' Lord and Master Bitman On High, Master Of All
  108. Amen to that! by lpret · · Score: 3, Informative

    On my campus, Windows XP sells for 5 dollars and Office XP Professional sells for 10 dollars. THis started last year with an agreement with Microsoft. Needless to say, the Linux User Group here has completely disappeared. There is no need for anyone to use Linux over XP. Very sad indeed...

    --
    This is my digital signature. 10011011001
    1. Re:Amen to that! by Anonymous Coward · · Score: 0

      I can't say I see that as a problem. If someone doesn't want to use Linux (or any other free operating system for that matter), then don't waste your effort on them. They obviously have enough money and time to throw at the other things that will eventually frustrate them once the sweet college deals dry up post-graduation.

      Focus on those who actually want to use Linux. Anyone else is not worth the trouble. The last couple of years have been filled with people who wanted to jump into Linux because it was "the happening thing", or so they thought. Slashdot is full of them, including more than a couple of the editors. Many of them have moved on to things like Mac OS X, since that's now the happening thing.

      Someone who wants Linux will find their own way to it. Those are the people you should find and help. The rest are just going to disappoint you.

    2. Re:Amen to that! by Simon+Brooke · · Score: 1
      On my campus, Windows XP sells for 5 dollars and Office XP Professional sells for 10 dollars. THis started last year with an agreement with Microsoft. Needless to say, the Linux User Group here has completely disappeared. There is no need for anyone to use Linux over XP. Very sad indeed...

      Why needless to say?

      The important thing about Linux isn't that it's free as in beer. The important point is that it's ours - yours - that we can get in under the hood and mess with it, tinker with it, learn how it works and contribute back to it. That we can become not passive consumers of technology but active participants in it.

      If people on your campus were only using Linux because it was free as in beer, then frankly who needs 'em? If they only used Linux to get a free ride on the backs of the developer community, why is their getting off very sad?

      --
      I'm old enough to remember when discussions on Slashdot were well informed.
    3. Re:Amen to that! by IamTheRealMike · · Score: 1
      Sounds like a troll to me. You seriously expect us to believe that ALL the Linux users at your uni only used it because they couldn't afford or wouldn't warez Windows?

      I don't know any students who use Linux because Windows is too expensive. If they are into it they use it, otherwise they get XP off Kazaa.

    4. Re:Amen to that! by Fryboy · · Score: 1

      Same here!

    5. Re:Amen to that! by fireklar · · Score: 1

      Strange, it's free at my college and there are many Linux users and a LUG. By all accounts, it doesn't make any sense.

    6. Re:Amen to that! by debrain · · Score: 1

      I would be inclined to believe the low price was to offset the rampant student piracy, rather than compete or usurp a Linux movement. This is the far more interesting case of a company bowing to the pressure of digital piracy.

      If only the RIAA or MPAA would follow by lowering their prices ...

  109. Missed it totally by pixelgeek · · Score: 2, Insightful

    Especially if you're going to continue to refer to the overwhelming majority of users with terms like "Average Joe", "Joe Sixpack" and some of the other "amusing" terms I've seen on /.

  110. How *NOT* to 'Sell' Open Source by Anonymous Coward · · Score: 1, Interesting

    The major thing that people need to realize is that OSS zealots are like communists. Before you think this is a flame, hear me out. :)

    Communists believed in a economic model. They believed that the economic model was an inevitable fate in which the world would eventually resolve itself into as a part of evolution of society. Disregarding the model itself, those who supported communism went a step beyond just believing that it was inevitable but instead tried to force "progress forward". The end result was dictatorships and regimes which have and are crumbly. The anti-communist movement was the same, pushing against communism under the banner that communism was doomed to fail, yet they were too fearful to let it end itself. Neither communist or anti-communist were well received by non-party members.

    Zealots pushing OSS most often believe that OSS is an inevitable result of the commodity nature of computers and cloning intellectual property. The simple fact is, individuals will make the choice to use OSS. You can make the choice and even provide it as an option, but forcing it upon people makes your position about OSS seem weaker. It also insults people. If you, a competent individual was able to decide on OSS because you realized that it was the right way for yourself, then others will too. Remember, communism fell/is falling from within, not because of external wars fought by zealots.

  111. Re:Sell to average Joe? How bout college students? by EvanED · · Score: 1

    I agree. Show me the OS software that has the completion features like VS does (type cout. and it pops up the members) and the function argument lists (after you type cout.ignore( it shows the overloads with argument names and types).

    Flame me for not being a "real programmer" if you'd like, but I very much like being able to type less and make sure that what I am doing is what I think and not have to wait until compile time to discover I swapped 2 arguments or typed ignoer instead of ignore.

  112. Re:Sell to average Joe? How bout college students? by nihilogos · · Score: 1

    I believe Eclipse has such a completion feature.

    --
    :wq
  113. But pirated MS Office software is free, too by release7 · · Score: 2, Informative
    I don't know one individual who has purchased a copy of Microsoft Office. Sure, businesses will buy it but then workers take that "backup" copy from work and install it on their systems. From there, MS Office is obtained through the friend of a friend of a friend method. And you can bet it's an unstated but integral part of Microsoft's business strategy because it makes their products more universal. Besides, when you've got $40 billion in the bank, it just doesn't matter.

    So, as long as MS has businesses in their back pocket, they've got little need to worry about competing with free, as in freedom, software.

    --

    <a href="http://www.joblessjimmy.com">Work is dumb and so is Jobless Jimmy.</a>

  114. Why should we bother? by Sage+Gaspar · · Score: 2, Insightful

    Here's the bigger question: should we even try to sell Linux to the average Joe?

    Sure, it may be more secure. But is that only until the masses start moving in that direction and warrant it more attention? Furthermore, the average Joe thinks that every fatal error and delayed pop-up ad is a virus, given the state of paranoia and misinformation out there right now. I don't see Linux alleviating those concerns, or making them any less stupid (i.e. downloading .EXE files off of Kazaa, or its Linux P2P equivalent).

    Sure, it may have great compatibility that's getting better all the time with emulators and such. But is that any consolation to the average person that wants everything to run out-of-box and is confused by options and settings that aren't explicitly explained every step of the way?

    Finally, sure, it might get more user friendly, but it's never going to be Windows. When I teach people how to use computers (mostly older folks), I always try to teach them a simplified version of what's going on when they perform an action using relevant analogies, rather than just telling them to click on the Start menu and scroll up to Programs. My thinking is that if you actually understand the basic processes that are going on, computers are essentially demystified and become simple tools rather than theoretical gadgetry removed from reality.

    Most of them don't want any part of it. They just want step-by-step instructions that will work every time, reliably, and quickly. They want to know that double clicking on Internet Explorer will open up Google (which I have conveniently preset as the initial page) and let them search the Internet, or that if they want to type stuff they double-click on the Word icon I conveniently set up on the top-right of the desktop. If this changes just one bit (i.e. they accidentally dragged the Word icon to the bottom-right of the desktop), I will assuredly be getting phone calls. Getting out of their familiar behavioral methodology with Windows would be very time consuming and probably not worth the money that's saved by going the Linux route.

    And even more seriously, it breaks the golden rule of never, ever messing with command prompts and complicated looking jargon. I have enough trouble convincing them that clicking OK to a licensing agreement or deleting a Word file won't wipe their hard drive.

  115. Selling Linux and Open source s/w to your boss by sijucm · · Score: 1

    I work in a software firm dealing with BFSI products.I recently tried my best to sell the idea of doing some testing and development on Linux. Im so sorry for him that he doesn't realize that the world is changing. Rather he want to play safe and doesn't want to take a risk by trying something new.
    I was desperately searching for some links comparing Solaris and Linux ( link which proves that linux is as stable or better ).
    They gave me a win2k machine. I find it stable ( never crashed ). (But I miss my RH7.2).
    Ive installed cygwin and use vim as my editor, i refused to use the standard IDE's of the company and am trying to educate ( impress ) my colleagues with how easy it is to use vim, cygwin etc. Because I agree that the best way to change mindsets it to let them use the open source tools from their comfortable environment ( M$ products ).

  116. Maybe you're going about it the wrong way by RDPIII · · Score: 2, Interesting

    Just because it's free-as-in-speech doesn't mean you can't charge for it. If Joe Average Consumer doesn't trust a product that costs nothing, then either hide that fact from him, or explicitly charge him for it (you're allowed to charge whatever you think the market will bear for the binaries, as long as you make the source available for a reasonable fee). If you're in the business of selling stuff, then for Todd's sakes sell it, don't try to convince people that they should accept it for free on philosophical grounds. Don't even bring up the whole issue. Why should Joe A. Consumer care what OS is on his machine as long as he can surf the web and send email?

    --
    Marklar: marklar
  117. Right tool, right job by ducomputergeek · · Score: 4, Interesting

    Linux maybe great, but until well known names run on the platform, you can forget it. I am not talking hardware, but software. I got so fed up with my Win98 box three years ago I switched to SuSE 6.4 and was happy. Then a year ago, I bought my iBook when it became clear that while OS soultions were progressing, I still needed Photoshop and MS Office. I've been more than happy with my iBook and tell people if they are going to purchase a new desktop, especially just for checking email, surfing, basic word/excel stuff, to buy a mac. For desktop use, Apple has come to play and is beating Linux badly. I know more linux people that switched to OSX than from windows to X or Linux. I am now an IT director for a small company that owns several dozen public access terminals that currently run Win2Kpro with a custom kiosk app. In my first week, we pulled half the HD's and had to clone them with Norton Ghost because people DLed programs they should not have been in the first place. I found a replacement in the Linux Based FirecastOS that we are testing over the next 30 days. If that doesn't work out, then I am going to begin to develop a custom solution using RH 9. (well it will proably be PHP or PERL based so should work on any *iux enviroment) We bought the $40 copy of RH 9 from Best Buy so I could show it to him and the number of times I got the, "Are you sure we can install this on as many boxes as we want with having to buy any more licenses?" In our case, Linux offers a great solution, but guess what, joe Q. public will be using Linux on our terminals and not know the difference. So long as they can surf the net and check their hotmail accounts, they don't give a *&#$9. We are in works to see about putting a "This terminal is powered by Linux" ad button. We currently have one box in the field we are test marketing. And when users are asked if they knew they were using Linux, they mostly say no. Then when asked what they thought, its "Well I could check my email, its what agian?" If photoshop (Sorry GIMP doesn't cut it), Dreamweaver, and maybe a couple other widely used apps made it to Linux (like Maya has for 3D artists), then people might be willing to make the jump. Ask most Mac users if they know that FreeBSD is under the hood, and they will say "Free what? It runs iMovie, and this iTunes is cool. Word and Powerpoint work better than on Windows." Now as a server OS, I still deploy FreeBSD before Linux for most uses. I guess its a personal thing, but FreeBSD was designed as a Server Platform. While Linux still has that Desktop/Server dual personality issue to work out.

    --
    "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  118. Economics of Open Source by eddie+can+read · · Score: 1

    We use open source in our work, hence we feel we should give something back.

    But isn't there any real bottom-line motivation? For example, I can see the value of improving an open source application for one's own use. I also see the intrinsic interest of programming. Once that's done, then sending out one's own code has virtually zero cost and could have several personal advantages:

    1) recognition
    2) the modification may be incorporated in future releases, saving the trouble of having to re-improve each new release.
    3) free peer review and testing
    4) as a contributor, you may be a "favored" customer of the OSS project leader next time you report a problem.
    5) Someone may improve on your improvement.

    Open source software development could in some ways be like Usenet discussion. You can sit back and lurk, or you can contribute to the discussion. You don't need to contribute for altruistic reasons or to "give something back"; there are tremendous advantages to contributing.

    1) ego boost
    2) it was on your mind, you wanted to get it off your chest
    3) people answer and maybe teach you something
    4) you can steer discussion in a direction that interests you

    OSS-development-as-public-discussion could provide at least some intuition boosting to help explain how it is possible that it persists despite the lack of direct financial advantage.

    Maybe all that OSS needs is the realization that secrecy does not confer very much advantage. People are going to code their own software anyway; companies are going to pay their own internal developers to develop software for company use anyway; the only addition that OSS needs is that people choose to make their source freely available. There is virtually zero direct cost in that, the only significant cost being a loss of competitive advantage if one's direct competitors get a hold of the software. But how significant is that loss, really?

    1. Re:Economics of Open Source by gfody · · Score: 1

      better yet, charge for the source code. this has been going on in the delphi/bcb community for years. visual components that will save you plenty of development time cost money, the source almost always comes with a premium (and you'll want to buy it because its nice to have the compile time flexability and debugging information, and its nice to pay that developer for his efforts (especially when your companys footing the bill))

      all the fuss about free software in the oss community really makes me wonder if any of these people have actually paid another developer for their product.

      --

      bite my glorious golden ass.
  119. Re:Jesus by Anonymous Coward · · Score: 0

    LOl "Windoze"! How originaL!

  120. hey Joe, save over $100 by getting Linux instead by doubleyou · · Score: 1

    How about this approach:

    Show a customer a computer with Windows pre-installed on it. Then show them the same computer with Linux pre-installed on it... ...for $100 to $200 less.

    If they don't respond to that, then I'm afraid they won't respond to anything.

    Or am I grandly oversimplifying the issue?

  121. Linux: Of Poor PR and End User Consideration by TheCanucklehead · · Score: 2, Interesting

    I disagree that the time has past for the Linux Desktop - People will always consider an alternative. Rather, the issue is twofold: Foremost - when was the last time you saw a Linux advertisement that was in the local flyers from BestBuy/etc? Word of mouth is the best advertising, but the geek market tends to only talk to itself which renders word of mouth almost useless for the market intended to reach. Secondly - a major of the OS apps out there are betas compared to what one sees on Windows. Poor installers (much less uninstallation), meagre documentation, dependency issues... All stop Joe Average when confronted with these realities. To ever make a competitive desktop, these need to be addressed. Until that time, Linux will continue to be the elitist OS of choice.

  122. I see it a little differently by Anonymous Coward · · Score: 1, Interesting

    On the agreement side with the article, yes, Open Office will sure brings users to open source idea and move users farther from M$.

    However, I cannot understand what differences does it make from principle point of view on Open Office and Linux. They're technically a different app for different purpose. Therefore, you can not say from that observation that using Open Office to entice users away from Windows is more effective because it's an application. There are a lot more to it. I think it's because Linux is not good enough (as a platform), not because it's an OS. Also, average Joe does not understand what open source or GNU is, but he would understand a different between $0 bill and $200 bill.

    Here's my take on this. The reason people does not use Linux is because the driver list although much better, still not enough. Modem, printers, scanner, etc. are not all supported easily by average Joe or the hardware suppliers.

    Linux is not Windows. Learn from M$ strategy with I.E. Initially, they made it very similar to Netscape. Such as the menu, menu items, buttons (what buttons, and where they are position), etc. (embrace the technology and users' experience). When they got enough market share, they changed to whatever they would like. So, Linux should provide an interface as similar to Windows as possible without Legal problem. Down to every single click or feel and touch. (and add improvements if wishes)

    Next, games, and other common apps still are not user friendly or exist on Linux. After all, buying a computer or OS is to run things, not looking at the OS.

    Every windows CD burners apps I have, I could just install and run, and it would burn my CD. I have failed to get any app. to burn into my CD on Linux. That's an example of easy of use.

    I know command line and Unix before Linux. I install Linux, develop under Linux without any problem. And I still run Windows. You expect average Joe to use Linux? Not until those things are solved.

    Modem driver. Yes, driver again. Each time a new RH version came out, I have to upgrade my driver. Even the dot dot dot version. That's not true for windows. Yes, it crashes, it's bad. But most of the driver works (until they change from dos base to Nt base). Also, most app works from 98 to xp. Also, the library (DLL hell) works. This is a sharp contrast to Linux library. Seems that a new version of GCC, you have to recompile things. Users will not like that.

    The graphical interface. It's so slow. I used to use a 66 MHz Mac. Yes, diff arch. cannot be compared with each other. But you are talking about 66MHz and 550MHz, or 1GHz here. The 66 MHz Mac gave me a smooth graphics on windowing. Then open Eudora email was quick. Then I could play 3D Wolfenstein game then. Amazing. Here, with the 2.56 GHz Pentium 4, I can not play the Penguin game smoothly (the one that eat fish). Folders, apps. open much more slower than windows (take Mozillar and Open Office on both platform, and you'll know.) Linux start up also very slow (even you disable most of the services).

    Seems alot of rants eh? I know, it's hard reality to swallow. I like Linux, and I want it to be used everywhere. But reality kicks in, and if you don't face it, it will take longer for Linux to be as wide spread as windows today.

  123. Re:OpenOffice. Sponsored by Sun. by Ogerman · · Score: 2, Interesting

    Some of the best software out there is created by hobbyists, but with something as complex as a complete office suite, it does help to have a big staff of full-time developers working on it.

    Actually, the mostly hobby-project, KOffice, seems poised to overtake OpenOffice in the not so distant future. In my opinion, it is overall a better written collection of software--even if the MS compatiblity is currently lacking. OOo seems to me a twisted heap of code with an insane learning curve confronting possible new developers. And regardless, final result is a buggy, slow, monolithic application. It kinda surprises me that Sun actually paid good money for it.

  124. Re:Maybe its your wakeup call? by CommieOverlord · · Score: 1

    Uhm. What does free software have to with religion? Did the previous poster even mention the religion of the concerned party?

    I would really like to hear your <snicker>logic</snicker>.

  125. Re:Sell to average Joe? How bout college students? by Eivind · · Score: 1
    Currently there are not very many college students in CS or CompE that use open-source development products.

    Really ?

    Here in Bergen CompSci students come pretty close to use nothing but open source software, and when I say pretty close, the main exception is Solaris.

    Windows was never popular, why would it be, it does not even come with a usable development-toolchain.

  126. FUCK THE "NEWBS"!!11 by Anonymous Coward · · Score: 0

    If they don't know what "device" means, they shouldn't be using Linux. I sure hope they stay teh hell of my INTARWEB!!

  127. Re:Get the Salesman excited, they'll get the consu by Alex · · Score: 1

    Why would salesmen possibly be excited about something they can't make a margin on?

    alex

  128. GNU/Linux is not stupid enough? by screenrc · · Score: 1
    It is not an issue of poor installation design,
    the issue is attempting to satisfy differnet
    users (of different levels of skills) at
    once! I understand you prefer that the installation
    process by more idiot-friendly, but if it was
    satisfactory to you, it would not be
    satisfactory to me -- I have at least 15 years
    experience with Unix.


    Although it is hard to please everyone,
    I wander whether they asked you during install
    if you are willing to let them make most decisions for
    you. They cannot make all decisiions for you,
    unless the OS comes pre-intalled, so some
    trouble must be expected by default.

  129. Bring linux in through the backdoor by morbingoodkid · · Score: 1

    I exclusivelly sell Linux products and it is a hard sell. The Open Source community do not really concentrate on Wine but this is probably the most important technology for selling Linux.

    Reasons are:
    1. People are afraid of change - They wan't to use their own legacy software even if there is something better out their. We have to allow them to change at their own pace.
    2. It would in the minds of my clients prove that Open Source software is worth it if we can emulate Windows.
    3. Clients do not lose their current investment in software.

    My opinion is that Linux is growing slower than it can, purelly because of the lack of a free way of running Windows (that is already purchased) on their PC when buying Linux.

    Once Linux can be run (and it is part of the standard distrutions) without needing dual boot it will not make a difference to the client if you load Windows or Linux on their PC.

  130. Re:Sell to average Joe? How bout college students? by Juanvaldes · · Score: 2, Informative

    Apples new IDE xCode thankfuly will finally have this feature.

  131. It is the support that matters by JavaPriest · · Score: 2, Insightful

    Larger organizations don't care about who is selling open source software (most of it can be freely downloaded from the Internet anyway) but they DO care about who is going to give support for the product afterwards.
    So I think the questions should be "How to support open source software", from a services point of view.

  132. Analogy by Anonymous Coward · · Score: 0

    Quite a few years ago Taco Bell sold basic tacos for 25 cents. Consumers had the impression of Taco Bell that the food was crap. So Taco Bell comissioned a study of how to increase consumer's view of their products. The answer was to raise their prices. So Taco Bell raised the prices of their tacos to 79 cents. It wasn't long before consumers had a much better view of Taco Bell food.

  133. Well said by Anonymous Coward · · Score: 0

    This anonymous coward's wife won't touch Linux. Going from Windows 3.1 to Win95 was bad enough ... transition to Win98 was easier...but she ain't budging anymore ... no Linux, MacOS or Win 2k ... she doesn't care or want to know!

  134. U cant push opensource, peeps hav to appreciate it by dotspeaks · · Score: 1

    It almost sounds like how can you fool customers into buying open-source software. You cant . If you modify/enhance/simplify your application using open-source software, peeps would have no problem in buying it, In fact they will queue to get it. You dont have to read dummies guide for push-down-the-throat open source software. My 2 rupees... err 2 cents :)

  135. What's the problem? by Anonymous Coward · · Score: 0

    Why do you try to explain the concept of Free Software in you 30 something seconds you have for a sale?
    RedHat, Suse et al are "free" but you have to pay money for them. Just tell them that this is an alternate OS, which costs x$. Tell them that this is a little bit cheaper than windows but because of the exellent price/performance ratio with Linux you get more bang for less bucks.

    You don't start an one hour presentation why the concept of closed source is flawed just because you want to sell a copy of Windows.

    Tell them what they need to know, not the arcane details of a disscusion only Richard Stallman (sp?) can understand...

    KISS is the motto of the day!

  136. You really want to sell Linux to the avg. Joe? by Newcastle22 · · Score: 1
    If you are serious about selling Linux, you have to advertise. Not only that, but you have to advertise more than just in Linux magazines and on the internet.

    You really want to sell Linux to the average Joe? You want the masses to understand what Open Source software is really about? Start a TV commercial marketing campaign with groovy catch phrases and a touch of humor. Of course there is always the issue of how this is going to get paid for... who's got the big bucks around here?

    Now, you won't be able to explain what Open Source is in a 15 second commercial, or even a 30 second commercial. But you will have the curiosity of the masses, and the word 'Linux' in the vocabulary of the average American Joe, which is all you really need.

    Linux Geek

  137. Re:hey Joe, save over $100 by getting Linux instea by TeknoHog · · Score: 1

    While that is a huge simplification, it's a good point especially with cheaper computers that you can get for a couple of hundred bucks. There the fractional cost of Windows is quite significant. Moreover, those machines are not aimed at the most serious users, but for simple things like web and email, so the lack of Windows applications is less of a problem.

    --
    Escher was the first MC and Giger invented the HR department.
  138. Re:Stupid by JamesP · · Score: 1

    control all software

    Must be bought.

    That's preety much like saying: I want to draw a sword through my heart but I don't want to die in the process...

    --
    how long until /. fixes commenting on Chrome?
  139. Re:Get the Salesman excited, they'll get the consu by Anonymous Coward · · Score: 0
    any time a customer asks me about Office (none of our computers come with it and everyone wants it), I always tell them about OpenOffice and give them the web address

    You've got great intentions, but www.openoffice.org doesn't come through. I just went there as a customer hoping to find a download button for an OpenOffice installable binary that will run on Win98, and all I saw was a blinding haze of links with country names all over them. It's probably there somewhere, but I couldn't find it.

    To compete with Microsoft Office, www.openoffice.org is going to need a big red clickable star with "FREE Download OpenOffice NOW!" in white lettering on the front page on it, and when you click the button, you immediately start downloading an installable .exe file for windows. And that's the truth.

  140. Who will adopt desktop Linux before average Joe? by bremstrong · · Score: 1

    While it would be nice to be able to gain market share among average users, as others have pointed out, there are still significant obstacles. (ease of use, lack of games, no consistent single UI style, lack of compatibility with every digital camera, etc.)

    While working to overcome these obstacles, it seems the real marketing and development focus should be aimed at markets where desktop linux would be useful and don't offer as many obstacles.

    Markets such as small businesses, grade schools and high school administration, larger businesses that use computers for data entry, point of sale machines, etc, all don't care about many of the issues that are obstacles to mainstream users.

  141. Windoze-Folks already know free software.. by Senecca · · Score: 1

    The guy - while writing an interessting article - misses one point which makes his argumentation a bit void: Windoze People know the concept of free software.

    They use Freeware and Shareware (with some keys from the internet *g*) regularily, since years. So they are used to the concept of "giving quality Software away for free".

    Of course neither Freeware nor Shareware are Open-Source; but in regard of this articles line of argumentation they are free enough to make the writers conclusion wrong. From the point of average Joe Doe there is no big difference between OpenOffice.org and any other Freeware-Thingy.

    IMHO thats not the reason Joe Doe rejects Linux.

    Lets talk about games, about ease-of-use, about MS-interoperability.. and about what Joe Doe might have heard from his friends about this points..

  142. We don't _want_ Joe Average using Linux by Simon+Brooke · · Score: 3, Interesting
    Somehow journalists have got the idea that there's a commercial fight on and that the 'penguinistas' (that's us) somehow want Linux to 'win' and take over from Windows as the operating system on everyone's desk.

    Well, speaking for myself, I don't, and for a whole lot of reasons.

    The first reason is that open source software is written to scratch the itches of people competent enough to write it. It must be, because people who are not competent enough to write operating systems by definition don't write operating systems; and, unless you're being paid to, you don't write programs to do things you've no interest in doing. So Linux will always be a geeks operating system, and will only ever be good as a geeks operating system, and that's how it should be.

    If, in some act of self-denying humanitarian madness, the Linux community did turn round and make Linux into an operating system for Joe Average to use, we would just by doing that make it an operating system which was not comfortable for us to use, and so we'd all drift away to using something else and there would be no-one left to maintain or develop Linux.

    Joe Average is inevitably going to have to continue to buy operating systems which people get paid to write, because there is no-one who is motivated to build a Joe Average Operating System ('JAOS'?) for free. Microsoft seem to perform this function perfectly well.

    Of course the corporate (and government) desktop is different, because large organisations can afford to pay sysadmins to tune an operating system to the needs of the organisation, and lock it down so that the lusers can't make a mess with it. They're going to have to do this anyway whatever operating system they choose, so they might as well start with a free one.

    Obviously, there's some benefit for us in Linux being more widely used. The bigger the community, the greater the number of contributers, the more software there is that's available to us. Great. But actually there's even more benefit to us in letting a thousand flowers bloom. The more heterogenous the operating systems in common everyday use, the more important interoperability is, and the less possible it is for wannabe-monopolists to 'embrace and extend', or to save files by default in proprietary formats.

    So don't - don't - strive, campaign, persuade or even hope to see Linux on every desktop. It won't do us any good and it won't do Joe Average any good. Strive instead to expose Joe Average to a wider range of options he can understand. Let's face it, Mac OS X is a good operating system for Joe Average - at least as good as Windows - and once the Joe Average desktop market begins to fragment there will be more chance for new operating systems to emerge and break in there, and that can only be interesting for us.

    And yes, perhaps, in future, we will see JAOSes emerging which are based on Linux; perhaps Lindows is the first of those. But please, we don't want Linux to become a JAOS. That's in no-one's interest.

    --
    I'm old enough to remember when discussions on Slashdot were well informed.
    1. Re:We don't _want_ Joe Average using Linux by jak163 · · Score: 1

      Problem is with control of the desktop MS is making more and more of the web operate with only IE. Plus much softwarez only work with it, Photoshop, games, as people have pointed out here. Cracking the monopoly--not supplanting it--with linux would change this situation. Also it would reduce the price people are paying for Windows because it now includes a monopoly rent. It would also result in Windows being better, if it actually had to win people over on its merits. XP is pretty stable and that may be partly a response to Unix/Linux in the server space. Wasn't that part of the purpose of NT to begin with?

  143. Choices for the novice/newb user by pbhj · · Score: 1

    Perhaps when KDE first started up you could have a newb option - "are you a new linux user?". This would then give a reduced menu of programs with some informative tooltips that describe any analogues (ie if it's equivalent to an MS product)and the function of the program.

  144. This is the strategy that beat commercial UNIX. by sgifford · · Score: 1

    This is pretty much how GNU and Linux/BSD beat commercial linux in the '90s. Where I used to work, we used Solaris for everything. But as we needed it to do more and more, we installed more and more Free applications---Sendmail, Apache, BIND, gcc, emacs, etc. The quality of those applications built our confidence in the quality of Free Software in general. Eventually we were just using Solaris as a platform for running Free software. In mailing lists and other discussion groups, it became clear that this Free software was mostly developed on Free operating systems, and so would probably run better there. Before long, we started switching things over to Linux.

    This is exactly the right strategy for getting people away from Windows. Unfortunately, it requires doing a lot of development work on Windows, which is just plain no fun. I think that's why we aren't seeing this strategy take firmer hold.

  145. What GNU-Linux needs by MikeCapone · · Score: 2, Interesting

    Highly visible supporters in positions of power at the big game companies.

    Imagine if some guy at Valve Software decided to release a Linux version of Half-Life 2 a couple of weeks before the Win32 version? I'm not saying that people would switch, but it'd certainly bring good press and make lots of people curious (and I doubt that they'd lose money doing that -- the Win32 people would still buy it despite the frustration).

    Hell, no need for that; just hire a couple of extra guys to make sure that a Linux port of the game is available at the official release (both in the same box).

    Gamers are a good target demographic for now because they usually know more about computers than the typical MS office-user and most distros of Linux still aren't that user-friendly.

    Of course the hardware support would need to be better and... well, who am I kidding. This will not happen.

    I'm sure that lots of programers are Linux fans but the publisher probably has the last say on the matter of allocating ressource for this kind of stuff. If it isn't where the money is, well...

  146. Re:Sell to average Joe? How bout college students? by IamTheRealMike · · Score: 1

    Those looks like servers to me - the previous poster was talking about the students own machines.

  147. Re:Sell to average Joe? How bout college students? by Steeltoe · · Score: 0, Flamebait

    Quote the poster:

    "
    In order to increase market share, these are the people who need to be sold on open-source. Currently there are not very many college students in CS or CompE that use open-source development products. In order to stay competitive, open-source must go out of its way to recruit these youngsters and give them the opportunity to try out open-source. This should happen at both the college and high school level.

    This can be a real advantage to open-source as there are so many projects that these students can contribute on. It's a win-win situation. They get real-world hands on experience and open-source gets more coders and people dedicated to open-source philosophies.
    "

    Spoken like a true marketer. The buzzwords alone will stamp down all competition from Microsoft and get them running back to Mom. Nice ;-)

  148. Cost == Value, ergo: Charge! by Qbertino · · Score: 1

    The solution is simple: charge money. Lot's of people do this and make a very good living. They've even stopped mentioning Linux as a prime component of their software because people (here in germany) allready know that Linux is free. But if you look at products like icoya or powerslave, both wich are based almost entirely on free software then you'll see the following: Consitent redos of branding, a little company of people who support their stuff and prices up to 15000$. And a team of highly motivated marketing folks. All for a bundle of OSS with some gluecode and a function extra here and there.
    And the people are happy to pay and have a good feeling, 'cause sharepoint portal server comes at something like 10 times the amount of money. With less functionality.

    --
    We suffer more in our imagination than in reality. - Seneca
  149. Really? Then UK users are above average. by jotaeleemeese · · Score: 2, Informative

    Check any of these:

    www.simply.co.uk
    www.watford.co.uk

    These and other sites is where the average user buys (not Dell or HP, those are for corporate users). These are companies advertised in Magazines of wide circulation in the UK.

    In both cases the OS is charged and you save money if you don't buy it.

    It is a real pity that they don't have (yet) a box with Linux on it showing an increase of 0 (or a nominally lower increase of price) when selected.

    --
    IANAL but write like a drunk one.
  150. Re:Sell to average Joe? How bout college students? by Anonymous Coward · · Score: 0

    You realise Safari is KDE konqueror ported to OSX, right?

    I would dispute VS's superiority, once you've used Eclipse or netbeans you see it's nothing special.

  151. Good for you. by jotaeleemeese · · Score: 1

    I in the other hand invested a bit of time to learn Linux, in exchange I have a computer that always works and that I understand what it is doing.

    I know that if I need a new network card I should buy a supported one which will be recognized automatically.

    Knowledge is power, and this exemplifies it perfectly: you have delegated knowledge into others, thus they hold the power (you are the person having to react to external events, fearing about DRM).

    I decided to make the knowledge mine and now MS would need to come begging to me with applications for Linux for me to even consider making business with them. By investing some time in learning I have shifted the knowledge in my advantage, leveraging OSS in my benefit has saved me money and headaches.

    Oh yes, and when I want to play games I go and a buy a 2nd hand console, which is much better suited for the task and does not demand outrageous hardware upgrades with each new game that comes into the market.

    --
    IANAL but write like a drunk one.
    1. Re:Good for you. by Bugmaster · · Score: 2, Insightful
      You make some very good points:
      I in the other hand invested a bit of time to learn Linux... I know that if I need a new network card I should buy a supported one which will be recognized automatically... Knowledge is power, and this exemplifies it perfectly: you have delegated knowledge into others...
      In other words, you are willing to invest vast amounts of time (learning Linux, researching cards) and money (buying aforementioned cards) in order to support your political/ideological platform (information wants to be free). This is a perfectly valid choice; and this is the niche Linux currently occupies. The original post, however, mentioned some ways in which Linux can get out of this niche, and into the major market.

      As I said earlier, I don't see my computer as a political platform; and I don't have all that much free time (or free money for that matter). Hence, Linux so far is not for me. Of course, when the new-and-improved DRM comes along and cripples Windows, I will probably switch to Linux, because dealing with its inconsistencies and bugs will become cheaper (in terms of time as well as money) than trying to crack the DRM.

      I think I'll have to disagree with this point though:

      Oh yes, and when I want to play games I go and a buy a 2nd hand console, which is much better suited for the task and does not demand outrageous hardware upgrades with each new game that comes into the market.
      Unfortunately, this is not really an option for a gamer such as myself. I like my games to be involved, pretty, and multiplayer (massively multiplayer if possible). I also like having a keyboard and a mouse as the input devices. Currently, none of the major consoles can quite satisfy these demands. The one console that comes close is the X-Box, but I already have a PC, so I don't need a PC clone on top of it. And presumably , you would not want to support it as well, seeing as it comes from the Evil Empire.
      --
      >|<*:=
    2. Re:Good for you. by sgtrock · · Score: 1

      Bugmaster;

      Things are changing in the gaming world, you know. Off the top of my head, I can think of the following fairly popular current games that come with native Linux clients:

      America's Army (free download either Windows or Linux. Development paid for by the US Army, as it's seen as a recruitment tool. I understand that it's based on the next generation Unreal engine.)

      Neverwinter Nights (DL off their Web site)

      Unreal Tournament 2003 (Linux client in the box, although not labeled that way)

      Savage (currently available as a beta DL. Boxed set is supposed to include both clients in box)

      Doom 3 (less sure about this one. I keep hearing rumors that it will come out as both Linux and Windows)

      I'm sure other people will be able to add games that I've forgotten.

      So, while it is certainly true that the vast majority of the commercial games out there are not available as Linux clients, things are improving pretty quickly.

    3. Re:Good for you. by Bugmaster · · Score: 1

      Ok, that's great, but try listing all the PC games that came out last year... you can't -- there are too many. In addition, Linux video drivers have been lagging behind their Windows counterparts; last time I tried getting my Geforce 3 working, I couldn't really get it to do FSAA or anisotropic filtering correctly. I mean, yes, I suppose even Macs have some games written for them nowadays -- but Windows/PC is still the de facto gaming platform.

      --
      >|<*:=
  152. A blindfolded monkey could operate the Windows GUI by jotaeleemeese · · Score: 1

    Really?

    Then how do you explain the cottage industry that exists around teaching Windows stuff?

    We have academies, books, videos, interactive CDs, corporate training, all of them trying to explain Windows to the masses. Why? Because the thing is damn confussing. When you have something truly easy to use there is no busineess in explaining how it works.

    This only shows that what Goebels said is true: "repeat a lie enough times and it will become true". The lie here is tha MS software is easy to use. The millons of dollars poured into training people to use Windows stuff demonstrates this without the shadow of a doubt. The marketing team at MS deserves every penny they earn, they have created a myth that even many technologically minded people believe in spite of copious evidence of the contrary.

    Fortunately, there is also that saying that says "you can't fool all the people all the time".

    --
    IANAL but write like a drunk one.
  153. Re:Sell to average Joe? How bout college students? by orcrist · · Score: 1

    You nominally compare IDEs and then you don't name any bona fide IDEs on the open source side. Have you taken a look at either Kdevelop or Eclipse? I don't really know Eclipse, but it's gotten very good reviews from others, and I do know Kdevelop has gotten very good in the last couple of versions. It certainly has method-completion, though I'm not sure about the function argument tooltips.

    -chris

    --
    San Francisco values: compassion, tolerance, respect, intelligence
  154. Speak for yourself. by jotaeleemeese · · Score: 2, Insightful

    I wanr Linux in as many computers as possible.

    Why?

    Because then I will find more hardware (not that I miss anything), more support (not that I need any) and more applications (I miss nothing at the moment).

    And because in such situation big companie would be forced to provide a better product and service, treating us like valuable clients and not like possible copyright infringers.

    --
    IANAL but write like a drunk one.
  155. Re:OpenOffice. Sponsored by Sun. by Anonymous Coward · · Score: 0

    Some of us have long memories and extreme hatred for spammers. I guess Sun is about even now, but that hardly makes them worth special praise. Just not a target... Hopefully they put themselves back on track.

    Sun -2: Spamming
    Once upon a time, Sun hired Harte-Hanks ad agency. They spammed selling Sun products with a Sun mailing list using an open Listserv (just imagine the reply fun, ugh).

    Sun +3: Sun make StarOffice Available to All

    Sun -2: Sun takes StarOffice away

    Sun +1: Supporting OpenOffice
    It's good to have support for good open source applications, but why not just open up StarOffice again?

  156. Average Joe Opinion (for REAL) by holy_smoke · · Score: 4, Insightful

    Amen brother. Anyone who wants the "man on the street" opinion - read the following: If you REEEEEAlly want to win over the average joe and penetrate into the MS monopoly on the desktop, you HAVE to address (1) hardware compatability, and (2) ease of software setup, use, troubleshooting, problem resolution. 1st, backgrounders and qualifiers: I am a smart guy. I make almost 3 figures, I have a 4 year degree and am just shy of a masters. I work for one of the big computer companies. Our department's system admin reports to me. I hate microsoft's abuse of their monopoly. I aboslutely love the concept of Linux and open source. I use open office at home as well as MozillaFirebird. I have tried and tried again to use Linux as my primary OS both at home and work, but quite frankly its a big pain in the A$$. Sure the hardware detection is getting better all the time, and the software tools are improving as well, but 3 huge mountains still remain: (1) compatibility with MS networks, (2) support for cutting edge hardware, and (3) cutting edge software titles available to Linux (ProE, Autocad, Adobe Photoshop, Illustrator). In spite of everything you will try to flame me with please listen to this: I don't want to fsck with a command line to configure my PC - I want to click the dam menu and *bam* be done. I don't want to fsck with my hardware trying to get Linux to like it - I just want to plug the dam thin in and tell it where the drivers are (assuming it doesn't already recognize it). I want to be able to open the help center, type "setup samba" and have it provide step by step instructions not say things like "go to 1234.org and read the manual pages for more info" or "you may have to recompile your kernel". Quite frankly I don't give a rat's butt about kernels or .orgs. I want to use a tool and have it work. I want to buy a piece of hardware, plug it in, load the drivers from CD and use the dam thing. I will pay someone for that privilege. MS understands that, however evil their little hearts are. THIS is why Linux can't break the "average joe" barrier. I LOVE what you guys do, I DO want you do succeed. Please understand that the market you are trying to penetrate REQUIRES that you jump the above mentioned hurdles.

    --
    Is the juice worth the sqeeze?
  157. OpenSource by Anonymous Coward · · Score: 0

    Don't know why people always push FREE software. It's not about free as in beer for me. It's about OpenSource. OpenSource programers work there ass off and they should be payed for it!!! I do!

  158. Re:Sell to average Joe? How bout college students? by Anonymous Coward · · Score: 0

    Ehh? you're on crack? Autocompletion is a feature in lots of IDEs. (Best autocompletion is found in CodeWarrior btw). One more thing, the Visual C++ compiler is utter crap. As late as one year ago it wasn't even ISO compliant (bet it still isn't)

  159. Re:Charge Them! by hackrobat · · Score: 1
    If they ask "How much does it cost?", say "It's my copy, you can have it."
    Or, better still, charge them for it, and donate the money to the same project.
  160. Re:Get the Salesman excited, they'll get the consu by cranos · · Score: 1

    Why can't they make a margin on it? GPL does not forbid the selling of software, all it says is that if you want to sell the software then you need to provide the source code.

    So basically what that means is that you can do what you like with the app, sell it or give it away, you just have to attach the source.

  161. Make stuff up... by essdodson · · Score: 1

    And in the office it's easy to create a bogus TCO report. We've seen several prime examples of that here. It's easy to trick bosses into thinking it will actually be cheaper just because you don't have to pay a licensing fee.

    Of course I'm assuming that we're talking about free software, not just necessarilly open source.

    --
    scott
  162. Re:Sell to average Joe? How bout college students? by Jearil · · Score: 1

    Well that's not true at least at my school.
    I go to Hartwick College and the only time we used the microsoft development tools was for one class on visual programming, everything else has been done in linux with gcc or java. All programs for class need to be uploaded to a linux server, and it's pretty much required to learn the OS (though I had experience before I went to college, as I found a lot of other people did as well.)

  163. You guys do not understand what free means by Ihunda · · Score: 1

    Hi,

    I think there is a big misunderstanding in the way you use the word "free" in "open source free software".
    Free is not there for "it costs nothing and you can have it for nothing too", it means our business model is base uppon the fact that we want to produce apps in an open environnement where anybody can enhance the code and contribute so that the application can be bugfixed, tested, extended etc... in the best possible way.

    Look at mozilla for example.

    It doesn't mean that it costs nothing to produce (Mozilla developers are paid engeneers.). It doesn't mean that their should be no support or documentation.

    Look at MySQL, you can download the source, compile and enjoy. On the other hand, a large company can pay for installation, support, doc and maintenance although this is still free software.

    In the end there will always be end users who need a service beyond the software and will be OK to pay for it. They don't care for the source code, they want a build that works and install flawlessly with an industry level documentation and possible technical support.

    I think that the open source development model ensure the best possible software, look at mozilla for a strong example.

    Don't forget: free does not mean no cost or no value !!!!!!!

  164. Re:Sell to average Joe? How bout college students? by Gulthek · · Score: 1

    Not UNC-Chapel Hill though Unix is an established server OS. UNC has a deal with Microsoft ensuring that all of the intro computer classes (officially) teach on Microsoft products. Linux is very much an underground thing there. I was able to convince the TA to let me turn in my work from a Linux development environment (which would compile with blackdown, but not with MS's JDE). He was pretty nice about it for an emacs user. :-)

  165. The GIMP and OpenOffice: the Camel's Nose by Tsu+Dho+Nimh · · Score: 3, Informative
    ... or the penguin's beak. Both of them are ideal to introduce the idea of OSS to a Windows-only environment, because editing photos and writing and printing are basic needs. Throw in Mozilla and you have the typical home user covered.

    Case history: I was working a short-term writing contract in a Windows-only company. The job would require editing photos, so I asked them to install the GIMP for me, pointing out that it was freely usable and the equivalent proprietary program would be about $600. I also asked them to install Open Office so I could use it for labelling photos and making drawings. The only question they asked was whether things would be in standard file formats. I think they had been burned before by proprietary formats.

    Several weeks went by, and one of the assembly workers mentioned he just bought a PC for his kids, but software was REALLY expensive. I offered to give him a CD with GIMP and OO and Mozilla (and NetHack!) ... explained it's not only free but legal, and he could give copies away or install it anywhere he wants to. Within a week, a couple of others asked me if they can have "that free software", or if I knew of free software to do ___. Viral marketing was starting to infect the company.

    The mechanical engineer whose office I was working in took a GIMP/OO CD, then asked about OSS engineering software to use in his engineering classes. I told him that most of the good stuff was written for Linux. He was curious, installed the distro I gave him (probably Mandrake) one weekend, and came back with one question - "what about my data?" I showed him that OO could read EXCEL and Word files ... his next statement was "So what the hell do I need Windows for?" I pointed out that his major drafting software was going to release a Linux version, and that he could ask for that upgrade instead fo the Windows one, so soon he could be totally free of Windows at work and at home.

    The third to convert, although very cautiously, was the bean counter who doubled as sysadmin (very good admin, far from clueless). I had already saved him $600 with the GIMP, and the OSS for WIn CD was getting rave reviews on the factory floor, so he trusted that I knew what I was talking about. They desperately need manufacturing control and CRM software. It's extremely expensive, seldom works the way a business needs it to work, and getting it customized is more expensive if you can get them to do it at all. I suggested he look at the Compiere project as the least painful way to introduce it. It has a web-based server interface and is aimed at small businesses. It does require an $1800 Oracle run-time license, but that and the cost of customizing is way less than the cost of a proprietary system and the hardware to run it on. He could use an old PC to install Linux/Apache and test it out for free - I gave him Mandrake, RedHat and Knoppix. The last I heard, they had hired someone to install and customize Compiere for them. Everyone will be using browsers and their existing systems (Win 95/98/2K) to access it, but it's one Linux server in the door.

    The key to my success was not talking vaguely about the virtues of open source operating systems ... it was handing over an OSS solution to the person's current problem.

  166. Or... by PzyCrow · · Score: 1

    Just dont't sell it to Joe.
    I think Linux and most OSS is great. And I would love if everybody was using something Linux compatible. But do they really have to know it?

    Linux,GNU and whatever other OSS you have are great semi-manufactured articles but Joe just dont care, he wants the final product.

  167. Re:Sell to average Joe? How bout college students? by ChristTrekker · · Score: 1

    My experience was different.

    When I was in graduate school just a few years ago, only one prof ran a Linux desktop, and I here he's since gone to WinXP.

    When we were putting a group project report on the web (using my student account, all of which were on a *nix box) the other two members of my group took copious notes of how file permissions worked and how to manipulate them with chmod. These were graduate students in CS who, AFAICT, had never seen *nix before. This was '97.

    Our client/server lab was NT, and I got the distinct impression that the only thing most students knew was Windows.

    I was also a TA for one term, teaching 3 of 15 labs. Three sections were on the Mac, the others on Windows. I wanted to volunteer for all three Mac sections (my undergrad made me a Mac-head) but couldn't arrange the schedule, and the other TA gave the impression that he was doing Macs only because he had no option.

    So, even among budding computer professionals, Windows is entrenched. I was shocked to find out I was one of the few people comfortable in Mac, *nix, and Windows environments.

  168. computers as tools by pieszynski · · Score: 1

    i really like the idea of a joe average operating system, but you're missing the piont. joe average doesnt want a joe average operating system he wants a joe average computer, and counldnt give a monkeys how it works, so long as it does. computers are tools nothing more. Microsoft products offer people a perfectly adequate out of the box solution that beyond pressing the windows update button they need not think about until the time comes to retire their PC. Open source is meaningless to the average joe because they neither want nor need to access source code. telling they why they want open source and why its can be better - the whole cathedral and bazzar arguement - isn't in my experience goiong to get you very far. If you tell them that its free and works better than microsoft they might be interensted, but nobody likes change. think of lusers as a third world country, and then start thinking about what technology is appropriate, not the coolest or the best.

    --
    a man of infinite shallows
  169. Mac OS X is GOOD for open-source! by lordDallan · · Score: 2, Insightful

    OK. You have two commercial OS's.

    First you have MS. They hate open-source software, they want to kill Linux, they won't make any products for Linux.

    Second, you have Apple. They like open-source, they use open-source, the need open-source. Without software like Apache, CUPS, GCC, Samba, etc. they're in trouble.

    I think average users need a commercial OS and the installation ease and large support infrastructure that a commercial software company can provide. So I support Apple as you consumer OS provider because they NEED open-source, and so they're going to support it and expose people to it. And avoid Microsoft because they HATE open source and will do everything they can to belittle it, cripple it, and eventually destroy it.

  170. Re:Sell to average Joe? How bout college students? by wirelessbuzzers · · Score: 1

    I haven't used Eclipse or netbeans. I'll have to check them out, especially if they are as good as Visual Studio.

    And no, Safari is not Konqueror ported to OSX. Safari's Webcore is KHTML ported to OSX, and *very much improved.* I use Konqueror at home (no OSX there, only Linux), and Safari renders many, many more pages correctly. Hopefully the next version of Konq will use Apple's changes to KHTML.

    And that's just the core. Safari's interface is much superior to Konqueror's, at least for web pages (Konq handles other things besides the web; it's also KDE's default local file browser). Safari's googlebar, tabbed browsing, status bar, and bookmarks are all just great. I take issue with the brushed metal, but hey, there are hacks around that.

    I've used Konqueror, Mozilla, Chimera/Camino, MSIE (Mac and Windows), Phoenix/Firebird, and Safari extensively, and occasionally Opera and Galeon, and Safari is by far the best from what I've seen. YMMV.

    --
    I hereby place the above post in the public domain.
  171. NONE of that stuff is free... by JCMay · · Score: 4, Insightful

    So you're advocating that open source authors get paid from either locally-collected (as in the case of libraries) or nationally-collected (as is the case of NPR and PBS) taxes?

    Or that they should have their software, for a two-week period every six months, interrupt what your doing every few hours with modal dialog boxes that block your work until you pledge more money (as PBS and most public radio do)?

    1. Re:NONE of that stuff is free... by johnnyb · · Score: 1

      I like the idea of an open-source foundation, where you can pay to the general fund for the ever-building-up of open-source software, or you can sponsor projects that would benefit your company.

      We kind of already have it w/ GNU, although they've been focusing more on legal issues and advocacy lately.

    2. Re:NONE of that stuff is free... by Anonymous Coward · · Score: 0

      >>So you're advocating that open source authors get paid from either locally-collected (as in the case of libraries) or nationally-collected (as is the case of NPR and PBS) taxes?

      ... actually that's not a bad idea. As with PBS, you could simply not use the software during pledge period. You could also pull the network plug whenever you aren't surfing the internet.

      I still watch pbs. People would still use their computer.

      Not having to pay $200 + for a thoroughly new operating system and software would put that new $499 dell within reach of someone who only makes $300 a week. And given the fact that most people see very little personal benefit from their taxes, this could be a way for us (and the programmers) to get something back.

      The same model as PBS could work. Basically no one donates, you get interrupted every 4 months or so, and it all ends up being supported by Exxon/Mobil or some other extremely rich coporation/individuals and tax money.

      They have to launder their taxes somehow and there is no such thing as an entirely free lunch. When someone buys you lunch, they usually want something, or they are saying thank you. Neither is a free lunch in the real sense of the phrase.

      It would also put the software *truly* into the public domain. Idiots like SCO would have little chance against the entire US government and people of the US.

      l8,
      AC

    3. Re:NONE of that stuff is free... by sgifford · · Score: 1
      I didn't say any of them were fee to run, just that they provide free services, and nonetheless have paid employees. The post I was responding to implied that this was impossible:
      the person that pays them to work must have a business model that doesn't involve giving away what their employees produce
      This is simply false, so I provided counterexamples.

      That said, I do think that the public broadcasting model is a good one for Free Software. People are already prepared to expect high-quality programming for free from PBS/NPR, so it should make the concept of high-quality programs for free seem much less bizarre.

      And while the image of software outright begging for money is pretty funny (the dialog wouldn't be modal, BTW; NPR doesn't prevent you from changing the channel during their pledge drives), there are lots ways to conduct a pledge drive that could work for software.

      • Donated banner ads on Web sites
      • Messages on download pages for the software
      • Messages on support pages for the software
      • Messages on the software's homepage
      • Using the existing "Hint of the Day" mechanism many programs already use.
      • Posts to support forums
      • Email Free Software users who have agreed to receive these emails.
      • Media coverage
      The trick would be finding one or two organizations to do it and coordinating across many projects. After all, it's your local PBS/NPR affiliate that asks for your money, not each individual show---that would get annoying fast, especially if they were each sending you a letter. And people who are already using Free Software probably wouldn't be visiting download or support pages very often; you'd have to assume they would download more software, and see the request for donations while they were doing that, which requires coordination. The Free Software Foundation and Debian seem like the two best candidates for coordinators, although for all I know they might think this is an asinine idea.
    4. Re:NONE of that stuff is free... by JCMay · · Score: 1
      The same model as PBS could work. Basically no one donates, you get interrupted every 4 months or so, and it all ends up being supported by Exxon/Mobil or some other extremely rich coporation/individuals and tax money.


      I don't know about that; I worked many a begathon at Georgia Public Television, and many people called in and made pledges. Now I'm sure that statistically it's a small number, but I assure you it's greater than zero.

      I remember distinctly several shows that got special play because they were such draws. "Yanni-- Live at the Acropolis" comes to mind, as does "Moody Blues-- Live at Red Rocks." Both of those concerts got multiple plays during the pledge period because so many people would call in during those shows.

      I don't know if they ever actually beat the Whovians, however. "Dr. Who" was just about the biggest pledge draw they had.

      Not all of them were from Georgia, either. I fielded calls from every border state with people watching.
  172. Okay, I'll take the bait. by LazloToth · · Score: 1



    I think we all understand what I mean when I use the "blindfolded monkey" hyperbole. Let's not take things too literally.

    With regard to training products and institutes, it seems to me that they understandably adopt the commercially intelligent position of "Whew, boy - - this stuff is hard. Good thing you have us to show you how to sum an Excel column!!" If you look carefully into the faces of people attending, say, MS Office training classes, what you see is an expression only a few brain waves away from sleep. Is it hard to use these products? For the most part, no. Are employees often sent to stultifying training courses because their employers want to "get more from their software investment? Yep. It's not about the software being hard to use.

    --


    It's only funny until someone gets hurt. Then, it's hilarious.
  173. Get a job? by JCMay · · Score: 2, Funny
    I make almost 3 figures

    You make less than $100 a year? Wow. You've got to be pretty smart to live on that little. :^)

    I work for one of the big computer companies. Our department's system admin reports to me

    You're some kind of manager and you make less than $100 per year? Wow!
  174. In Soviet Russia... by Anonymous Coward · · Score: 0

    Open source software sells YOU!

  175. Re:Get the Salesman excited, they'll get the consu by MuParadigm · · Score: 1


    Why not burn a few ISO's and either offer to install it for them for an install fee of 1/2 an hour's labor or sell them the CD for $10-30?

    Is it because it doesn't fit into the Circuit City business procedures? Because they would have to support it if they offered it?

  176. Just out of interest by stephenbooth · · Score: 1

    What term would you reccommend as shorthand to refer to those users who aren't IT experts and basically just want a system that works? You could go with the old favourites of John Doe, Joe Soap, Fred Bloggs or their feminine equivalents. But those are rather over used in other areas to refer to 'Someone, we don't know who'.

    Stephen

    --
    "Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall
    1. Re:Just out of interest by pixelgeek · · Score: 1

      How about "users"? Why does the term need to imply your elevated status, in terms of technical knowledge, over the people you are referring to?

      The problem is, I think, that the terms aren't used as just generic phrases to refer to non-technical people. There is almost always an underlying pejorative tone to these phrases.

      Even something as innocuous sounding like "Average Joe" is still being used to give that person a lower status.

      Users are users and are just as important regardless of their technical knowledge.

      This is important not just for ./ers but IT and technical people in general. Because how can you possibly build a system for general users when you look down your nose at them?

  177. Folks, we're going about this all wrong! by Phoenix666 · · Score: 2, Insightful

    I find the easiest and most effective way to explain OSS and why Linux is great is to liken it to a collaborative scientific project like the human genome project or the race to cure cancer. The public has been conditioned for years by movies, tv, and print to wrap their heads around the idea of thousands of scientists in white lab coats using their enormous brains to create things that are great for industry and humanity. And to some extent the public has come to grasp that that's how the Internet itself evolved. So if you tap into that image of hordes of geniuses working for humanity, the reaction goes from "Huh?" to "Wow."

    Then you show them quake playing on your linux laptop and hey presto! Instant convert.

    However, as a footnote, folks, linux really, really needs to become easier to install/uninstall new programs and to configure if we really want the average Joe to buy in completely...

    --
    Do what you can, with what you have, where you are.
  178. Re:Sell to average Joe? How bout college students? by Anonymous Coward · · Score: 0

    Even emacs does completion, with the proper addon packages. You just need to know the correct "M-x sacrifice-goats-and-chant"-style command to scan your files and enable it.

  179. Devil's advocacy by metamatic · · Score: 1

    I agree, I've been saying for awhile that software piracy is what's really killing the open software movement.

    So why not report the pirates?

    If the 'dozers I knew had to pay for their Microsoft software, they'd all switch to Linux.

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    1. Re:Devil's advocacy by AntiOrganic · · Score: 1

      I wouldn't like it if someone mentioned my 5,000-MP3 server to the RIAA. I wouldn't report someone for software piracy, likewise.

      By the way, Bob Graham is twice the candidate Howard Dean is. :)

    2. Re:Devil's advocacy by metamatic · · Score: 1

      It may not be a nice thing to do, but that doesn't mean it isn't the right thing to do.

      (Personally, my MP3 server is filled with MP3s from CDs I legally own.)

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    3. Re:Devil's advocacy by AntiOrganic · · Score: 1

      Nearly all of mine are too, but that doesn't mean all my friends downloading them own my CDs. ;)

  180. Adios, Amiga by metamatic · · Score: 2, Insightful

    It actually reminds me of the ol' Amiga days, where you couldn't easily buy apps off the shelf, but you could get dodgy compilation disks from the guy across town, with screeds of apps on them. That worked for me, but no good for Joe Public...

    Well, it worked for you until all the commercial software companies stopped developing Amiga software because nobody bought legal copies. Then it was adios, Amiga.

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    1. Re:Adios, Amiga by John_Sauter · · Score: 1

      Actually, the commercial software companies stopped developing Amiga software when Commodore declared bankrupcy and stopped manufacturing the Amiga.
      We all knew that there would not be an Amiga faster than 50 MHz, and the gamers quickly migrated to computers that still had manufacturers.
      John Sauter (J_Sauter@Empire.Net)

  181. That depends on two things by stephenbooth · · Score: 1
    1. That you know they exist.
    2. That you know how to use them

    Personally I know they exist because you just told me but I don't currently know how to use them. Me being me I'd probably just go to a commandline and type something like man apt-get or Google for it. That's not what my Mom would do or my sister or most of the people who sit in the same office as me. They're not techies, they just want something that works, they just want to be able to put a CD in their machine and wait for the window to open that will install the software for them if they click a few buttons.

    Incidentally, for them install means put the software on the machine and put the icons for it on the desktop and on the 'Start' menu. Command line is a closed book to these people, why should they have to learn how to use it if there's another product that's easier to use? You might be comfortable using the command line, I'm comfortable using the command line, most users aren't.

    Stephen

    --
    "Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall
    1. Re:That depends on two things by gcalvin · · Score: 1
      Me being me I'd probably just go to a commandline and type something like man apt-get or Google for it. That's not what my Mom would do or my sister or most of the people who sit in the same office as me. They're not techies, they just want something that works, they just want to be able to put a CD in their machine and wait for the window to open that will install the software for them if they click a few buttons.
      But then again, would they be as likely as you to all of a sudden decide they want "the latest version of the gimp"? Nobody pretends that downloading and compiling complex apps from source is an activity for novice users. That's why most distributions have some sort of package management system, typically clearly described in the user manual. Seems to me it's the best of both worlds -- simple installs of stable software for novices, and the power to do anything you want with the software for power users.
    2. Re:That depends on two things by stephenbooth · · Score: 1

      Actually it's pretty unlikely that I'd want the latest version (or indeed any version) of the gimp. But, I do see your point. The users I'm talking about will want to put the CD they got off the cover of a magazine, that came with their new scanner/camera/modem/whatever or that they just bought at their local Wal-Mart/K-Mart/Game Zone/Wherever into the CD drive of their machine and have the software install with minimal interaction from them (click a few buttons, maybe select a few options, and that's it). Autorun is a security hole but it's also very useful to novice users. They want their PC to be as easy to use as their car; kick the tyres and top up the oil periodically and it runs, if anything serious goes wrong then take it to a professional.

      I've heard of quite a few people who've made a business out of installing Linux/FreeBSD onto commodity kit and selling it to people on the basis of "Turn it on and it'll work. If you want anything changed or any new software or hardware installed here's my number." then waiting for people to call for an installation or for it to be fixed when they've installed something themselves and broken it.

      Stephen

      --
      "Don't write down to your readers, the only people less intelligent than you can't read" - Sign on Newspaper Office Wall
  182. I hear you sister by Anonymous Coward · · Score: 0

    I've been trying to preach the same. "Hello, wake up, there's a real world out there". A real world where people won't use Linux unless they are highly motivated to do so for "ethical" reasons, and/or they are tech geeks who just generally want to be better than rest of us and use some techincally obscure operating system your average computer user don't understand anything about. [Yes, I think I am part of both of the groups]

    All these posts from people who have converted their friends and acquintances Mozilla/OpenOffice.org users... HOW DID YOU DO THAT??? I've mentioned Mozilla to my friends, installed it into their computers, demontstrated features that I think make it superior to IE, but what do they do when they need web browser next time? Yes, exactly, they click that comfy old IE icon on their taskbar. They just want to use what they've used to and/or they don't care! As pointed out other posters, Windows/IE/Office/Outlook/ already *is* free for them. Why would their waste their precious time to learn to use some new system?

    This is sad. This makes me angry, but what can I do? Call them studid? Call them idiots? And that would help my cause how?

  183. Re:Get the Salesman excited, they'll get the consu by jvkjvk · · Score: 1

    Did you read the part where he said that the salespeople loose sales because Office is bundled with a Dell, and people don't want to spend another $400?

    I would assume they would be excited because they could make a percentage of those sales they would otherwise loose.

  184. Re:Jesus by JessLeah · · Score: 1

    Oh, fuck off. I type that without even realizing it half the time.

  185. Re:Jesus by JessLeah · · Score: 1

    I love how you dips continually mod down anything true or incisive as a "troll". This post is right on the mark, and you know it.

  186. Re:Get the Salesman excited, they'll get the consu by davebarz · · Score: 1

    Because we're not on commission, however, our sales do go on our records. So, if the salesmen sell more expensive computers because people don't have to worry about an additional $400 in software, it increases our sales.

  187. Re:Get the Salesman excited, they'll get the consu by davebarz · · Score: 1

    No, I'm saying, they don't make a margin on ANY software, GPL or otherwise. If I sell a $400 copy of Office, my store makes about $2. On half the software we sell, we lose money. The retailers don't see hardly any profit from software, but they have to carry it or else risk disappointing customers who are looking for software.
    But you are right in that GPL software could conceivably have a higher margin than closed source, since they could sell, for instance, OpenOffice for $30 and therefore make $30 off of it (depending on their agreements and such).

  188. Re:A blindfolded monkey could operate the Windows by Retired+Replicant · · Score: 1
    jotaeleemeese said:

    Really?

    Then how do you explain the cottage industry that exists around teaching Windows stuff?

    Umm...because the average user is dumber than a blindfolded monkey? ;-)

  189. Too damn hard... by drakaan · · Score: 1

    Okay...haven't seen this really spelled out yet, so here's my $.02. I think right now, what keeps some users from switching to linux (speaking about reasonably computer-savvy folks) is that there's no "Find-download-click-install" routine that's consistent for Linux. Windows has a couple of fairly streamlined installers that make it simple for users to "make things go". If I built a RedHat box for my mom and said "Hey, go install GIMP...I forgot to include it...you can get it at blah.com", she'd likely find the file she needed, download it, and either not be able to find where it went (save to desktop, anyone?), or not be able to figure out how to install it. "tar" is not something that a fairly experienced windows user understands. Usability and quality of applications in Linux has become stellar, but it's time to get everybody on one page and make it REEEEEEEEAAAALLY easy for people to actually install stuff. How many Windows users would have installed if they had to do it via a command-line?

    --
    "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
    1. Re:Too damn hard... by op00to · · Score: 1

      Yeah. There are no find - download - click - install routines.

      Consistency? RPM could be considered something which most people would know how to install -- be it by a graphical installer, up2date, or on a command line. All of these packaging systems work basically the same. Download a package. Install package. Run program.

      RPM+APT is a lot easier than the BS with the void that is Windows library dependencies. I can't tell you how many times I've downloaded some crappy little app for Win32 that is missing this or that dll. RPM+APT takes care of all that garbage for you.

    2. Re:Too damn hard... by Anonymous Coward · · Score: 0

      Oh, yeah...I'll just tell my mom "Install Linux, and set up RPM and APT..." that'll make it a LOT easier for her to install the flash plugin for Mozilla on RedHat 9...

      (That sound was my point whizzing by your head)

      As much as I hate to admit it, it's a lot easier to find, download, and install an arbitrary program on Windows than it is on any version of Linux. Mainly because of the installation methods provided for typical windows apps. I'm not saying it's better, but it's a LOT easier for joe blow to use installshield than rpm

    3. Re:Too damn hard... by drakaan · · Score: 1

      yeah, that was me up there...stupid cookies.

      --
      "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
    4. Re:Too damn hard... by op00to · · Score: 1

      When I ran an RPM based system, all I had to do was download an RPM, and then click on it to start a graphical RPM interface that would automatically install it. Mandrake 9.something does this out of the box.

  190. FS/OSS has lost its original motivator by Anonymous Coward · · Score: 0

    > "What's the gimmick?" He asked. She proceeded to explain to him about OSS, and he just got more confused

    I have the gimmick for you. Originally, FS/OSS started with programmers needing to 'scratch an itch' -- I need this utility, and it doesn't exist, and I'm so anal-retentive that I'm going to write it myself. Then, since other people can benefit from it, I might as well give it away, since I'm a programmer, not a marketing/sales organization.

    You can explain that when programmers write programming tools for programming by other programmers. How do you explain this for a from-scratch desktop, a GUI email client, or a web browser?

    In fact, I don't know *what* the gut-level motivations are behind various programmers writing these tools which are definitely not what you'd consider 'scratching an itch', at least in the 'something is blocking my work, and I need a utility to keep working'.

    There must have been a slashdot topic on this before -- why, genuinely, do you write free software? I mean, don't you have anything better to do with your time (and by extension, how does free software save you time, help you reach your other goals, or help you scratch that itch)?

  191. Pro/E is available for Linux! (NT!) by Anonymous Coward · · Score: 0

    So you have one less complaint
    than you thought you had.

  192. Re:Sell to average Joe? How bout college students? by EvanED · · Score: 1

    >>Autocompletion is a feature in lots of IDEs.

    I know, but I have yet to use an open source program with it. (I have yet to try Eclipse.)

    >>One more thing, the Visual C++ compiler is utter crap. As late as one year ago it wasn't even ISO compliant (bet it still isn't)

    As of today, there is only *1* compiler that claims to be fully compliant, and that's only with one particular library. (That's Comeau C++ and the Dinkumware library if you're curious.) The new release of VC moves it much closer to compliance with partial template specialization.

  193. Re:OpenOffice. Sponsored by Sun. by dave1212 · · Score: 1

    final result is a buggy, slow, monolithic application.

    That's fine, although I haven't found that to be true on my OOo install. Why is that fine?
    MS Office is still (and will continue to be) more buggy, slower, and much more bloated.

  194. Some ideas... by PotatoHead · · Score: 1

    This posted to the Newsforge board, but mangled. Repeated here:

    We are still firmly in the early adopter stage with Linux on the Desktop. That's a hard thing for me personally because I use Linux all the time. The price of a good distribution is good value. We all know choice is good, trust is good, price is good, performance is good, Linux is good.

    I have had some good advocacy success with Open Source applications. People would listen, but lose interest quickly when starting from Linux. Buring a CD full of apps does wonders though. They know how much software costs them and free, legal alternatives have value they can understand.

    (I don't sell consumer hardware. My success was getting people I know and work with to try Open Source software.)

    I think you are on the right track. Here are a few ideas I thought of that might help you get something out of Open Source while building interest at the same time.

    Improve the software bundle and charge them a bit for it. You should get something for your efforts and the customer should get a chance to see value.

    One of the problems with free is that free is simply free. It's hard to show the value when they don't see it as part of the transaction. On their receipt, include that bundle as a line item and list all the stuff they are getting.

    Positioned right, its an easy sell that adds a small bit to your margin while advocating OSS at the same time. Its even a good sell because you are providing a nice service and some minor, but important education/advocacy at the same time. Both will do them some good and are worth the small price.

    You might put together a small printed manual that contains a brief bit of information on each package, where it came from and where the best instructions are located on the system. Setting their default browser and home page to these instructions and introduction might not be a bad idea either.

    In that manual, let them know they can support Open Source software efforts, thus getting more of the same sort of value in the future, by purchasing selected hardware items. Get a nice warm fuzzy sending a check to some developers somewhere ;)

    This is a bit more work, but building a custom Knoppix CD could add a bit more value as well. Set it up so that it is a emergency tool. Say their machine gets hosed up. They can boot with that CD and use their software tools and still get information from their disk. (Assuming it works)

    If they have a problem with the dollars, offer to take the value back toward something else. Do this with a nice printed promotional item. That way some of them will take you up on it, but not all of them.

    Finally, if they just want the cheapest machine they can get, give them the chance to just purchase the bundle stand alone. The purchase price can be less than the bundled price and can be used discount toward that copy of Microsoft Office they want. Maybe one of their friends can use the software they got free with Office, or it can be used on the kids machine.

    A percentage of these customers are going to discuss their use of these tools with you in the future. Maybe Linux might not be so hard to understand for them after they get past the Free/Open Source issues via use of fine applications.

  195. commercial reasons for the Linux Unix tough sell by pensivemusic · · Score: 1

    A post here; [quote] Unless manufacturers start supporting Linux like the way they do windows, we arn't going anywhere. Other then that, porting traditionally Linux tools to Windows is a good idea. [quote] now, if i was a manufacturer, i would worry about my product being treated like a commodity....which is much more likely if it is a port to Linux/Unix than to the MS environment. those guys and girls are not stupid. they know that the Linux/Unix world seems to be one where FREE is the universal mantra... why suport that when your product requires real income by way of sales and profits to match the payroll and your costs of operation? i suspect that the FREE community will have to realize that somethings will always cost money because some company wants to make money. if you don't like that model, then sure... use the FREE approach and do the homework to integrate hardware and software yourself. if you respect the ability of a company to make money selling in this market which is tough, then pay up and buy a product with a more active support and integration approach done before you get the box and software. joe typical customer and ms joe typical customer will gravitate to the solution which fits their abilities and budgets. (btw => our firm uses both solutions for different reasons and that works for us)

  196. What's wrong with communism? by Anonymous Coward · · Score: 0

    " I am a communist yes,"

    Communism is itself a repugnant ideology. The application of it has caused atrocities which exceeded those caued by National Socialism (Nazism). Communism is at least as bad as Nazism.

    " I believe everyone should be equal"

    Then you certainly should not be a communist. Communist systems typically have one super dictator; very stratified.

    At best, communism is like religion. Feel free to live your life according to it, but it certainly has no place anywhere in government where it ends up being forced on people who do not subscribe to the ideology, with disastrous results.

  197. Re:OpenOffice. Sponsored by Sun. by javamutt · · Score: 2, Insightful

    Just for the record I'd like to point out that Sun uses StarOffice (OO with a few tweaks) as their corporate standard office environment. Something that is "slow and buggy" wouldn't hang for long in that role.

    I have used StarOffice for numerous large technical manuals as well as standard day to day office work, and overall find it to be reasonably fast and stable. Bottom line here is that modern software often requires modern HW whether you are on M$ Office or OO. Remember, OO isn't designed to beat wordpad, it's designed to go head to head with Word. As much as I don't like M$, they have a strong incumbant.

    Regarding the learning curve, I'd ask the question: "How long have you used MS Office?" Most people who argue the learning curve are trying to use OO in the same way they have used M$ Office for *years*. I hardly see that as a fair evaluation. Try working with the manuals, asking questions in newsgroups, etc. In my experience, the only thing that required "learning curves" was understanding OO's implementation of page/chartacter styles. The rest was a breeze.

    Why should you bother? Because innovation requires change. Because competition is good for everyone in the marketplace, and competition breeds innovation.

    You also mention that M$ compatibility is lacking in KO... Keep in mind how significant that issue really is. In order to for an office program to be a viable option in the business world it needs to interoperate. Period. As much as I hate to say it, the office arena is still dominated my M$. I receive M$ files from customers all the time, and never have to call them back asking them to change the format. It's seamless.

    I'm *not* making any statements here about the quality of KO - I'm sure it's excellent. My point is that in the scheme of things what matters is the ability to communicate outside of your workstation / house / etc. In the real world, M$ is the spoken language to this day.

    I'm thankful that Sun paid good money for it, and thankful that Sun has contributed it to Open Source. This is the kind of competition that the industry needs to get prices competitive again. Sun invested a lot of cash to make this happen, and that kind of play shouldn't be taken for granted.