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AOL Placed on Spam Blacklist

Hacker-X writes "According to this item over at Spam Kings, AOL has had a large swath of its IP addresses added to the Mail Abuse Prevention Systems (MAPS) Real-time Blackhole List (RBL). The RBL is used by many corporations and large ISPs to filter spam. MAPS evidently started blocking the AOL mail servers less than 24 hours after filing a complaint with AOL's abuse desk. The block was initiated in response to spam emanating from AOL mail servers."

364 comments

  1. Overzealous by Oculus+Habent · · Score: 5, Insightful

    Overzealous RBL admins screw everyone. If they think everyone is going to sit back and not mind that major ISPs like AOL have been blacklisted, they are (hopefully) if for a rude awakening.

    How does someone seriously justify this? Isn't this like cutting off one's nose to spite one's face?

    Maybe it's time to come up with a hybrid system? How about a combinations of black and "gray" lists, where the gray lists are subjected to greater scrutiny or harsher limits by spam filtering software?

    --
    That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    1. Re:Overzealous by Dionysus · · Score: 5, Insightful

      How about people stop using RBLs if it bothers them that certain ISPs get blocked?

      --
      Je ne parle pas francais.
    2. Re:Overzealous by PDXNerd · · Score: 5, Insightful

      So it's OK to blacklist a little guy that has a misconfigured/hacked email server that is spitting out spam, but if a big fish does this, we should justify and make excuses for them??

      This should be the rude awakening to AOL - clean up your act. Stop allowing spam to be sent, or your users might start getting peeved that their emails aren't getting through. Most rookies have been through this - how embarrassing for AOL to have to go through it to! ;-)

    3. Re:Overzealous by FortKnox · · Score: 5, Insightful

      Being in a blacklisted IP-Range before, I can share your frustration. But I do believe the motives behind this isn't to keep AOL blacklisted, but to motivate AOL to fix their outgoing spam problems. Nothing says "Fix people spamming from your service" like thousands of angry customers...

      --
      Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    4. Re:Overzealous by jsight · · Score: 4, Interesting

      Isn't that what everyone does with the black lists anyway? I think most of the smarter software packages just use the information as part of their normal weighting systems for determining whether or not to reject a message as spam. Ie, if the message looks spammy, and it is from a site on an RBL, then it probably is spam. If it's just from an RBL, then pass it on as normal.

    5. Re:Overzealous by NetNifty · · Score: 1

      Recent related Ask Slashdot here.

      Giving them less than 24 hours to respond seems a little extreme to me, but I don't really make many complaints to abuse desks so don't know what the average response time is.

    6. Re:Overzealous by Three+Headed+Man · · Score: 1

      It's their decision, and if it drives away business, that was there error. This is still the free market, and as capitalists, they should know that.

      --
      I'm probably at the karma cap. Mod up a funny troll instead, it lightens the mood :)
    7. Re:Overzealous by ShaniaTwain · · Score: 5, Funny

      How about a combinations of black and "gray" lists, where the gray lists are subjected to greater scrutiny or harsher limits by spam filtering software?

      What about silver lists that block AOL cd's?

    8. Re:Overzealous by LurkerXXX · · Score: 2, Insightful

      Sorry, the only ones that I have to cater to are the users of my email servers. If they don't like it, then I have an issue. If they don't mind AOHell spammers being blocked, then it's not an issue. No need to justify it to you.

    9. Re:Overzealous by Acidic_Diarrhea · · Score: 1
      Do AOL users feel emotion such as anger? I was not aware of this. Pardon me for awhile, I need to rethink my world view.

      [This is a joke. I'm not actually one of those guys that thinks computer knowledge is directly related to intelligence or worth.]

      --
      I hate liberals. If you are a liberal, do not reply.
    10. Re:Overzealous by hawk · · Score: 1

      Wasn't it uu.net that got the "usenet death penalty" in 1997 or so? This is hardly the first time.

      Though the one I'd *really* like to see on the list is ebay until they both actually accept complaints at abuse@ebay.com, and actually do something about them . . .

      hawk

    11. Re:Overzealous by Anonymous Coward · · Score: 0

      While we're arguing on a medieval level: nothing says fix your politics like thousands of innocent victims.

    12. Re:Overzealous by Saxton · · Score: 5, Informative

      Well, it looks like things got turned around anyway:

      [UPDATE: Looks like MAPS changed its mind. As of Tuesday afternoon ET (GMT -4:00), AOL's listing at the MAPS site is gone, and a lookup shows AOL's mail servers no longer seem to be on the MAPS RBL list. No word yet on whether AOL resolved the spam problems, or if MAPS just decided to give AOL more time.]

      --
      My name is Aaron Landry, and I approve this message.
    13. Re:Overzealous by Allen+Zadr · · Score: 2, Insightful
      O.K. - so you use SpamAssassin... so do I. Meanwhile, in the rest of the world...

      That is to say - not everybody has the flexability to put in a user-tunable system. Some of the "black-box" systems are more tunable than others, but most of the time, if a black-list is configured - it's "black".

      --
      Kinetic stupidity has a new brand leader: Allen Zadr.
    14. Re:Overzealous by Oculus+Habent · · Score: 5, Interesting

      AOL is not "special" in that circumstance. The short response timeframe is a little harsh, but I don't keep up on my blacklist policies, so I can't compare it to others.

      I don't disagree with you. AOL shouldn't get preferential treatment because they are big, but blacklisting major ISPs comes with the very real possibility of hurting many other businesses by association. Yes, the same is true of the little guys, but the potential loss rate is likely much lower.

      That's why I suggest the gray/black list combo. If you could graylist someone immediately, and use that as a means for stricter spam control - combine it with Known Good Senders, whitelists, better heuristics or tougher Bayesian filtering - while mitigating the potential for lost business by not outright blocking all messages, I think that is an amicable solution. Blacklisting then becomes the consequence for not resolving your spam problem, not for simply having one.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    15. Re:Overzealous by __aainau5532 · · Score: 4, Interesting

      Who said it bothers some people? They most likely don't get the traffic bill every month. And also since some providers think they can block everyone and whitelist only the one that have signed there agreement I don't really care any more about mailserver who are listed. I only care about national mailserver and the rest is allowed to unlist themselfs. I even think there comes a moment this year or next year that some RFC-issues are being required to mail my mailservers.

    16. Re:Overzealous by Matts · · Score: 5, Informative

      You need to look at the facts a bit closer. AOL *has* cleaned up its act, more than anyone else on the entire internet. It's stunningly clean for an ISP of its size.

      This was caused by one spam. Let me just repeat that: out of 60 million users MAPS saw one spam coming from AOL's outbound mail servers.

      Now AOL does have a set of IPs out of which some spam does emanate - the rlyIPXX block (64.12.138.(7-9)). This is the IPs that they redirect direct-to-port25 mail through, and they actively encourage people to block this range. It's been publicly stated that they intend to shut this activity down real soon now, but in the meantime most people just block that range and don't see a problem.

      Check the anti-spam newsgroups and mailing lists some time. AOL is hugely respected in anti-spam terms these days. And deservedly so.

      --

      Matt. Want XML + Apache + Stylesheets? Get AxKit.
    17. Re:Overzealous by morcego · · Score: 2, Informative

      I'm sorry to say this, but AOL is already "gray" to me all the time. If coming from the AOL address space, e-mails will get +1 the my local SpamAssassin parses them. Same goes for Hotmail and a couple other places.

      --
      morcego
    18. Re:Overzealous by Anonymous Coward · · Score: 0

      My guess is that AOL promised to not send free CD to MAPS headquarters for a year.

    19. Re:Overzealous by dougmc · · Score: 2, Informative
      Nothing says "Fix people spamming from your service" like thousands of angry customers...
      I do agree, however the flip side of that coin is that nothing says `drop that black list' like not being able to get email from grandma or Aunt Tillie.

      By adding AOL to the blacklist, you might persuade AOL to clean up their act, maybe, but you also will find a lot of people dropping your blacklist because _their_ customers got angry ...

      Fair or not, you really can't add AOL's main mail servers to any sort of mail blacklist without serious repercussions. Mostly bad.

    20. Re:Overzealous by jenkin+sear · · Score: 5, Informative

      I have to agree. We run some very large (1MM subscribers) mailing lists for our customers - not spam, just company announcements and such. AOL had a great process for getting whitelisted with them- they checked that you were legit, that your mail servers handled bounces correctly, and that your systems were rfc whatever compliant.

      Compared to Yahoo and MSN/Hotmail, AOL is completely buttoned down and has their act together.

      --
      What a strange bird is the pelican, his beak can hold more than his belly can.
    21. Re:Overzealous by greenreaper · · Score: 2, Insightful

      Why not? Seems better than most of the IQ tests out there, and people with computer knowledge do tend to be worth more to employers. ;-)

    22. Re:Overzealous by berzerke · · Score: 5, Insightful

      AOL is not "special" in that circumstance. The short response timeframe is a little harsh...

      Well, if you've had your entire domain blocked by AOL without warning, you might disagree. You might disagree strongly if after contacting AOL, they admitted you were wrongly blocked but they were having trouble figuring out how to unblock you (took a week).

      How many double opt-in e-mail lists have been blocked simply because some AOL luser couldn't figure out how to unsubscribe (or didn't even try to) and just hit the report as spam button? (Hint: I know of 3 just off the top of my head.) AOL blocking is automatic. Guilty until proven innocent. Is 24 hours really that harsh given what AOL does to others?

      Of course, if we could all convince the idiots that buy from spam to stop buying, this whole problem would disappear on it's own.

    23. Re:Overzealous by nametaken · · Score: 1


      I expect this will manifest itself as a widespread drop of the particular RBL, not AOL changing their policies. People want to email companies, and companies want to be able to get legitimate email. AOL and the RBL service are in the middle, and the vocal ones are going to point at the RBL.

      This is really just a guess, though. I'd certainly prefer if someone at AOL got their head out of their ass.

    24. Re:Overzealous by Oculus+Habent · · Score: 1

      My issue isn't with the intent or the motivating factor, it's that we use such Draconian measures when better solutions could be used.

      While blacklists certainly have a place, that motivation could - and I stress could - result in serious financial consequences. Can you imagine if Yahoo! was blacklisted, and the thousands upon thousands of Yahoo! Stores could no longer send e-mail to large segments of their customers?

      Binary though our technology may be, the world in which we use it is not. The answers need not be all or nothing.

      What we need is an Ad Campaign for graylists! Go Gray

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    25. Re:Overzealous by Anonymous Coward · · Score: 0

      How does AOL justify running a system that is open to such exploitation in the first place? If I were an executive at AOL, I'd be wondering what we have to do to continue to be able to provide email services for our legitimate users. I'd be looking at tighter identification of our users, and stricter anti-spamming rules. You can't blame RBL users for trying to protect themselves. If there is spam coming from AOL, then AOL should be on the list.

    26. Re:Overzealous by gregmac · · Score: 4, Interesting

      So it's OK to blacklist a little guy that has a misconfigured/hacked email server that is spitting out spam, but if a big fish does this, we should justify and make excuses for them??

      NO -- it's not ok to blacklist the little guy either.

      If they're misconfigured/hacked, and spitting out spam, sure .. blacklist them (whether they're AOL or a little isp). Of course, you should probably send a message to abuse@ their domain trying to inform them..

      Too many lists don't check though. They get a complaint, and bam, blacklist. I run a small web/mail server (300 domains, 16 IPs), and this is highly annoying. We've been blacklisted before because someone complained about a legitimate mailing list they were on. No double-checking, no investigation into the complain, we just got blacklisted immediately.

      Most recently, we were blacklisted by SORBS because another system that shares colocation with our server was hacked. Immediately, they blacklisted the entire subnet. This affected us, and numerous other customers that have no affiliation other than sharing colocation space.

      I noticed we were on the list when someone in the office complained about not being able to send mail to an address she could send to a couple hours earlier. Upon looking into it, we eventually found out that teh entire subnet was blocked (and we couldn't even request to remove the block), so we contacted our ISP. They told us they had just discovered that hacked system and disconnected it, and tried to get the block removed from SORBS.

      In all, our ISP had found and disconnected the system within 3 hours of it being hacked, yet we were on the list at least 24 hours. During this time, none of our customers can send mail to anyone with a provider using SORBS. Our server was fine, their servers are fine, but because of a completely unrelated incident with unrelated people, it affects hundreds more.

      The big problem is, it's basically impossible to run a mail server without using RBL's (we tried).. you just get hammered. RBLs are definately useful, but there are too many run by over-zealous admins with basically an itchy trigger finger. Hopefully stunts like this will make people realize the problems with RBLs and maybe we can drop the ones that are run this way.

      --
      Speak before you think
    27. Re:Overzealous by Oculus+Habent · · Score: 1

      That's the intent. Sites that have spam issues should be scrutinized. And there should be graylists that keep you from having to specify them manually.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    28. Re:Overzealous by Vainglorious+Coward · · Score: 3, Informative

      How many double opt-in e-mail lists have been blocked...

      Do you mean "confirmed opt-in"? If so, you should say so. "Double opt-in" is a meaningless phrase, beloved by spammers. I have every confidence that you're not a spammer, but if you speak in the spammers' language, people will get the wrong idea about your lists.

      --
      My next sig will be ready soon, but subscribers can beat the rush
    29. Re:Overzealous by wo1verin3 · · Score: 1

      >>Well, if you've had your entire domain
      >>blocked by AOL without warning, you might
      >>disagree

      You're not alone... I'd imagine many other companies who send out hundreds of similarly formatted e-mails (not spam, not mailing list, from individuals) have been blocked. Took us longer then a week to get off the list however, and were put back on by an automated process a few months later.

    30. Re:Overzealous by Anonymous Coward · · Score: 0

      This is very true, but you have to wonder if this is the first step toward obscurity for the MAPS RBL. It is just as likely to piss off users of the RBL as it is to anger AOL customers.

    31. Re:Overzealous by morcego · · Score: 1

      The whole idea about RBLs and such is that they are dynamic.

      A gray list list this would be static.

      --
      morcego
    32. Re:Overzealous by dfiguero · · Score: 3, Interesting

      How many double opt-in e-mail lists have been blocked simply because some AOL luser couldn't figure out how to unsubscribe (or didn't even try to) and just hit the report as spam button?

      I was going to make exactly this point!

      I manage a popular web site in Mexico that distributes an opt-in mailing list. We've been marked as spammers multiple times because a particular user decides he doesn't want to receive the newsletter anymore and does not take the time to click on the unsubscribe link sent in the email!

      AOL of course sends our emails to /dev/null so I say pay AOL with the same coin!

      --
      My penguin ate my sig
    33. Re:Overzealous by Hadlock · · Score: 0

      I've googled and wikipediaed and whatnot and cannot find a definition for "MM". Multi-million? Mega-million? MM doesn't seem to fit when you're talking about "One" million subscribers. Maybe you can clear this up for me; I've seen it in other publications and forums before.

      --
      moox. for a new generation.
    34. Re:Overzealous by Anonymous Coward · · Score: 2, Insightful

      How many double opt-in e-mail lists have been blocked simply because some AOL luser couldn't figure out how to unsubscribe (or didn't even try to) and just hit the report as spam button?

      To spammers, hitting the unsubscribe button is no different than saying "I'm here! Look at me, I have an E-mail address that I use! Send more!"

      It's just easier to deny a subscription that you don't want, than to risk making 100 more.

    35. Re:Overzealous by Anonymous Coward · · Score: 0

      also remember, AOL advertises more security and spam blocking... oooooh the irony

    36. Re:Overzealous by Seumas · · Score: 1

      I have no sympathy for AOL. They constantly mark valid email from my site as "spam" and dump it into a user's junk folder. Then I get hundreds of people complaining about how I never sent them their password or their auction notifications or replied to their questions. And of course, I can't reply to them to tell them "yes I did" because the same thing preventing them from getting my messages in the first place prevents this as well.

      AOL is just suffering the fate of what they already do to tens of thousands of legitimate sources of email. The big difference being that actual spam actually comes from actual AOL sources, whereas not one single spam has ever originated from or been relayed through my server in six years.

      Tough titties. AOL can go pound sand for all I care.

    37. Re:Overzealous by Oculus+Habent · · Score: 1

      I'm not saying the graylist should always have AOL or Hotmail on it... just that there would be a mechanism to place spammy hosts under heavier scrutiny without outright blocking them.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    38. Re:Overzealous by Gillious · · Score: 1

      How about overzealous AOL admins who block every mailserver who doesn't have a PTR record set? Granted it's something everyone should do if they are hosting thier own mailserver, but it's still kind of a pain in the ass. Especially in my case where I had to wait several months because of my ISP and the company who hosts my domain not playing well together. If spam is comming from AOL mailservers, then they deserve to be put on the blocklist. End of story. It's not like you can't remove yourself once you fix the problem.

    39. Re:Overzealous by finkployd · · Score: 4, Informative

      The big problem is, it's basically impossible to run a mail server without using RBL's (we tried)

      Try harder, PSU provides email for 130,000+ users (generally around 6 million emails a day) without a RBL. RBLs are a bad solution looking for a problem, there are much better ways to deal with spam that are not run by clueless zealots.

      Finkployd

    40. Re:Overzealous by generic-man · · Score: 1

      MM means "million" because M means "thousand." M times M = MM = 1,000,000.

      --
      For more information, click here.
    41. Re:Overzealous by Anonymous Coward · · Score: 0

      1MM == One Million Million.

      Obviously his lists have 1 trillion users on them. Get with the program, will ya?

    42. Re:Overzealous by FidelCatsro · · Score: 1

      Have you ever had to deal with AOLs abuse system .
      Well a year or two ago i was making a complaint about a couple of AOL members abusing a web server(could of been only one with 2 accounts). in total i think i sent them 50 complaints with logs and only ever got 2 emails back saying it will be looked into .
      Time passed but still nothing , in the end i had to blacklist most of the USAs AOL members and all AOL email address(random IP adress on a nasty scale , and free emails).
      Im not alone in this action i know several other people who have done the same thing, to think of a site off the top of my head .. anandtech.com blocks all AOL email adress from registering due to abuse .

      AOL do not take complaints seriously and all they do (or so ive heard) in most cases is send an email to the person warning them to stop it or they will be cut off .

      So perhaps the admin was over-zelous but on the other hand i wouldnt put it past AOL to totaly ignore complaints and reports of abuse , so i think its more a wake up call for shody ISPs to take action to stop spam

      --
      The only things certain in war are Propaganda and Death. You can never be sure which is which though
    43. Re:Overzealous by gregmac · · Score: 0

      Try harder, PSU provides email for 130,000+ users (generally around 6 million emails a day) without a RBL. RBLs are a bad solution looking for a problem, there are much better ways to deal with spam that are not run by clueless zealots.

      Okay, let me add to that then. It's not pratical on our scale to run it without RBL's. We were getting at least one dictionary attack a day, and it was getting to the point where the system couldn't even keep up and we were getting several thousand messages waiting in the queue.

      We were investigating adding another system to run as a mail server or gateway, upgrading our existing system, or offloading mail processing to another service. I'd love to have a dedicated mail server, or multiple systems load balanced .. but the reality is on a small scale it's not pratical to do. Adding just a 1U gateway doubles our colocation costs, means more admin work to keep them updated, and means spending more money on a system just to block spam.

      --
      Speak before you think
    44. Re:Overzealous by Anonymous Coward · · Score: 0

      1MM = 1 mili-mega = 1000

    45. Re:Overzealous by AndrewRUK · · Score: 1
      To spammers, hitting the unsubscribe button is no different than saying "I'm here! Look at me, I have an E-mail address that I use! Send more!"
      Yes, but what the post you replied to was talking about was not spam, but lists that people have willingly subscribed to. The problem being that there are some people who, when they decide they no longer want to be on such a list, click AOL's "report this as spam" button rather than unsubscribing from the list, which they themselves subscribed to.
    46. Re:Overzealous by timeOday · · Score: 1
      How about people stop using RBLs if it bothers them that certain ISPs get blocked?
      Who is an RBL's "user?" Most of the senders whose legitimate mail gets blocked are in no way connected to the RBL.

      On the receiving side, how are you to know you should complain to your ISP about their crappy RBL (assuming you somehow know what they are) when the problem is you didn't get the message in the first place?

      Even if you're an ISP mail administrator, who do you know the RBL did something stupid like this until the angry phone calls start coming in?

    47. Re:Overzealous by gnuman99 · · Score: 1
      Okay, let me add to that then. It's not pratical on our scale to run it without RBL's. We were getting at least one dictionary attack a day, and it was getting to the point where the system couldn't even keep up and we were getting several thousand messages waiting in the queue.

      Maybe you should just reject such email *before* accepting it? I mean, when the recipient is invalid, just send 550 or 450 response. Heck, if the source keeps sending crap (dictionary), just do a 450 for a day from this IP. Valid email from such an IP would be delayed for a day.. If it is a zombie, well, almost no load for you :)

    48. Re:Overzealous by Anonymous Coward · · Score: 1, Funny

      K means thousand, Frenchie. Just because you say something doesn't make it true.

    49. Re:Overzealous by LnxAddct · · Score: 1, Flamebait

      I have recommended to all users of AOL to simply hit the spam button if they get *anything* they dont want. Its just not worth risking a fake mailing list thing claiming its legit, you click an "unsubscribe link" and you'll be receiving at least 2000 spam a day within 24 hours. I've seen it happen too many times. My advice is that mailing lists obviously aren't as certain and trustworthy as they used to be, try chaning to something else, i.e. posting things in a forum style on a website. If user's are interested, then they'll visit the site every day, if they become uninterested they just stop going. It isnt any more work for the user, they are either going to open a "favorite" or going to open their mail. Regardless, many people just recommend that if you dont want something, don't fuss with it, just click "spam". It's simple from a user interface perspective, and then its lieft for someone else to figure out. In the end, everything is about user experience, isn't it?
      Regards,
      Steve

    50. Re:Overzealous by Anonymous Coward · · Score: 1, Funny

      M is a Roman numeral, American.

      K means Kelvin. k means kilo.

    51. Re:Overzealous by Anonymous Coward · · Score: 0

      milli = m
      mega = M
      So no, MM != 1000.

    52. Re:Overzealous by Anonymous Coward · · Score: 0, Informative

      Roman numbers. It's weird, but advertisers like to use them. CPM is the "cost per thousand impressions", for example. It get's weirder: MM is actually just two thousand in roman numbers, but advertisers understand it as 1000*1000. Is that enough proof that too much involvement with marketing guys screws with your head?

    53. Re:Overzealous by dodobh · · Score: 2, Informative

      Try harder. We have 41 million users, with over a million SMTP sessions a minute handled (90% rejection at the edge, and 80% of what gets through is still spam). We *need* DNSBLs.

      --
      I can throw myself at the ground, and miss.
    54. Re:Overzealous by jcomeau_ictx · · Score: 1

      Maybe so, but what about this newsgroup jesusspammer who's been going hogwild for the last few days? Put 'em back on MAPS permanently for all I care, though unfortunately it won't stop this idjit.

    55. Re:Overzealous by Anonymous Coward · · Score: 1

      pardon me but my initial reaction to this is that someone should hit ppl like you upside the head. I monitor the abuse box at a decently sized regional ISP, and about 99% of the abuse complaints I get are AOL reports. And less than 1% of them are spam. I've gotten pictures of ppls grand kids, business reports, proposals, ltns lettes, etc. Because of AOL's easy to use "spam" reporting feature. Saying just click "spam" and leave it to someone else is like littering on the highway. It got the trash out of your car, but why should someone else have to clean it up for you? (I don't have an account, and don't want one else I wouldnt have used AC)

    56. Re:Overzealous by PingXao · · Score: 0, Offtopic

      Why should anyone have to take any action whatsoever to unsubscribe from something they never subscribed to in the first place? What's the "popular website" you speak of? I'll wager 1,000 quatloos that there are documented spam complaints against it. If I'm wrong, I'm wrong, but Spammers Lie and that's a fact.

      OT Aside: I wish /. would provide categories or labels I could apply when marking someone as "Friend" or "Foe". Thinks like "MS Shill", "Spam Friendly" or "Supports Bush" would be very handy.

    57. Re:Overzealous by Anonymous Coward · · Score: 0

      Well, weird thing just happened ...
      My mail was refused because gmail is on the blacklist too!

      --

      Delivery to the following recipient failed permanently:

      xxxx.xxxxxx@public.srce.hr

      Technical details of permanent failure:
      PERM_FAILURE: SMTP Error (state 9): 553 5.3.0 Delivery blocked; sender rejected via DNS blacklist. Visit http://spamcop.net/w3m?action=checkblock&ip=64.233 .162.200 for more information.
      ---

      Name: zproxy.gmail.com
      Address: 64.233.162.200

      and then, just a few minutes after, this IP is removed...

    58. Re:Overzealous by Anonymous Coward · · Score: 1

      I have recommended to all users of AOL to simply hit the spam button if they get *anything* they dont want. Its just not worth risking a fake mailing list thing claiming its legit, you click an "unsubscribe link" and you'll be receiving at least 2000 spam a day within 24 hours.

      How wonderful of you to recommend a blanket recommendation that could potentially cause mailing list say from sourceforge.net projects to be blocked simply because a user doesn't want to unsubscribe to something they subscribed to.

    59. Re:Overzealous by Hal9000_sn3 · · Score: 2, Insightful
      So, the legitimate emails from individuals, that you just don't want, should be marked spam.

      Viruses? Mark them spam.

      Mailing list you subscribed to, but can't be bothered to use a web or email based tool to unsubscribe? Mark it spam.

      But the problem is that all the other email coming from the same ISP no longer gets to any AOL recipients.

      I supposed you advocate buldozing all the houses on the block that has an alleged gang or drug house?

      How about incarcerating everyone with the same last name as each and every convicted felon?

      Drive by shooting from a blue Pontiac? Impound all blue Generals Motor vehicles, that will take care of it.

    60. Re:Overzealous by morcego · · Score: 1

      I know you are not. I'm the one saying that AOL and Hotmail should always be on it. Along with a few others, like msn.com, netscape.net, globo.com, hotmail.com.* (different countries), yahoo.com etc.

      --
      morcego
    61. Re:Overzealous by finkployd · · Score: 1

      And who is "we"?

    62. Re:Overzealous by Oculus+Habent · · Score: 1

      Dark graylist? :)

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    63. Re:Overzealous by Anonymous Coward · · Score: 0

      > multiple times because a particular user decides he
      > doesn't want to receive the newsletter anymore
      Jeez, just take him off your list!

    64. Re:Overzealous by bfizzle · · Score: 1

      I've seen the exact same thing happen over and over with AOL. A few users are too lazy to hit the unsubscribe list that they asked to be on (Univeristy Mailing lists) and then our whole mail system is blocked from using AOL. AOL is pretty horrible and it serves them right to have to deal with getting black listed.

    65. Re:Overzealous by Anonymous Coward · · Score: 0

      Worse yet, many RBL list maintainers block people blindly for being on small network connections. I worked for a small company with a large business dedicated DSL package from SBC. We ran our website and email servers off of it. We were small enough to do so and we had very customized requirements for our website that most hosting companies would not do. Several lists auto-blocked us because our reverse DNS said dsl in it. Not all DSL/Cable customers are home users or spammers!!!!!!!!!!

    66. Re:Overzealous by Anonymous Coward · · Score: 0

      In many, many parts of the world, in many languages, M is the first letter of the word for 1000. And in English, a millipede has a 1000 legs. A milligram is 1000th of a gram. a millimeter is 1000th of a meter. Etc.

    67. Re:Overzealous by Anonymous Coward · · Score: 0

      If it's in Roman numerals, MM means 2000, not 1 million.

    68. Re:Overzealous by Anonymous Coward · · Score: 0
      Yes, but what the post you replied to was talking about was not spam, but lists that people have willingly subscribed to.

      Most the spam I get says I willingly subscribed.

    69. Re:Overzealous by dillon_rinker · · Score: 1

      not spam, just company announcements and such

      Sure. Whatever helps you sleep at night. The rest of us will continue to regard as spam the endless emails we get from companies that we did business with once. If I don't EXPLICITLY ASK FOR IT (opt in, not opt out) and it's a MAILING LIST and it's from a BUSINESS and, it's SPAM. If AOL lets you send it, then by any common-sense measure, they DO NOT have their act together.

      It sounds to me like what they're doing is insuring that your technical configuration is correct; I see no indication that they verify that there is some basis for your belief that the recipients of your SPAM actually want it.

      Please take your Bank of America, General Motors, and McDonald's SPAM somewhere else. I didn't ask for it, and I don't want it.

    70. Re:Overzealous by scottv67 · · Score: 2, Funny

      with over a million SMTP sessions a minute

      So I take it that even though your Barracuda (http://www.barracudanetworks.com/) is liquid-coooled, it still glows a dull red?

      ;^)

    71. Re:Overzealous by Kazoo+the+Clown · · Score: 1

      Overzealous RBL admins screw everyone. If they think everyone is going to sit back and not mind that major ISPs like AOL have been blacklisted, they are (hopefully) if for a rude awakening.

      Absolutely. Blacklists are a broken technology-- closing the barn doors after the horses have escaped. Users should have the right to demand an ISP disable any email blocking "feature" that is subject to false positives. Period. Mail service that is unreliable due to faulty blacklisting is unacceptable. Class action suit, anyone?

      Email services subject to incoming blacklist blocking are next to useless as far as I'm concerned. And just how effective have blacklists been in getting ISPs to "clean up their act," anyway?

      And while I hate spam, why don't I have the right to recieve it if I wanted it? Just because the ISPs don't like it? Outgoing spam is one thing, but incoming spam is really none of their business!

    72. Re:Overzealous by Anonymous Coward · · Score: 0

      Parent: " Why should anyone have to take any action whatsoever to unsubscribe from something they never subscribed to in the first place?"

      GP: "I manage a popular web site in Mexico that distributes an opt-in mailing list."

      Did you miss that part or just not understand it? Opt-in means you have to choose to join the list. You're thinking of opt-out lists, in which you're joined by no action of your own but have to choose to leave the list.

      Big, big difference.

    73. Re:Overzealous by Anonymous Coward · · Score: 0

      ...and so MM would be 2,000 and not 1,000,000.

      He wasn't talking about Roman numerals.

    74. Re:Overzealous by darkonc · · Score: 2, Interesting
      Maybe you should just reject such email *before* accepting it?

      And just how are you going to do that??? An RBL? Basically, you're eithere going to generate your own RBL, or you're going to use someone else's. If you're going to use someone else's then the best you can do is look for (an) RBL(s) that have a listing policy compatible with your views.

      Some RBLs (like MAPS) have put a lot of energy and time into coming up with ways to keep out as much spam as possible without extensive false-positives. Doing better than that is likely to be full-time job 9or more0.

      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
    75. Re:Overzealous by andreMA · · Score: 1
      M is commonly used for "one thousand" in the US as well. Try ordering 5,000 business cards printed, and the invoice will likely specify a unit of "M" and a quantity of "5", for example.

      Yes, having "M" mean both a thousand and a million depending on the application is stupid, but that's how it is.

    76. Re:Overzealous by Kazoo+the+Clown · · Score: 1

      The big problem is, it's basically impossible to run a mail server without using RBL's (we tried).. you just get hammered. RBLs are definately useful, but there are too many run by over-zealous admins with basically an itchy trigger finger. Hopefully stunts like this will make people realize the problems with RBLs and maybe we can drop the ones that are run this way.

      Uh--- excuse my ignorance here, but since the incoming mail apparently gets processed at least to the extent of checking its source against an RBL, how is that any less hammering than just appending the message to the end of someones inbox? I presume that "hammering" means "too much traffic?" Don't you still have to handle the message?...

    77. Re:Overzealous by matuscak · · Score: 1

      . Several lists auto-blocked us because our reverse DNS said dsl in it.

      The right answer is to get your rDNS set up correctly. A huge chunk of spam comes from dynamic IP ranges so blocking dynamic looking rDNS is becoming more and more common. If you're serious about running a mail server, do it right and get the rDNS set up to be something tied to your domain.

    78. Re:Overzealous by Malc · · Score: 1

      And for legitimate mass-mailers (e.g. mailing lists) they have done a lot to keep things working smoothly. Last year I saw that they had implemented a feedback system for mass-mailers - an AOL customer complains of receiving spam through AOL's normal mechanisms and the feedback loop ensures that that person will be unsubscribed from the original mailing list too.

    79. Re:Overzealous by ScuzzMonkey · · Score: 1

      Maybe he is, but on the other hand, don't underestimate the stupidity of the average user, either--I've seen plenty of cases where people have forgotten that they signed up for something but were still getting it... short step from there to an unwarranted spam complaint.

      --
      No relation to Happy Monkey
    80. Re:Overzealous by phaze3000 · · Score: 1
      Even if you're an ISP mail administrator, who do you know the RBL did something stupid like this until the angry phone calls start coming in?

      When I was a mail administrator I wrote this program to solve exactly that problem.

      --
      Blaming GW Bush for the Iraq war is like blaming Ronald McDonald for the poor quality of food.
    81. Re:Overzealous by Anonymous Coward · · Score: 0

      If it's in accounting documents, MM means 1 million.

    82. Re:Overzealous by dougmc · · Score: 1
      Binary though our technology may be, the world in which we use it is not. The answers need not be all or nothing.
      That's a cute sound-bite, but not much more. Computers may ultimately be based on binary numbers, but this doesn't mean that the end results have to be binary. And while our brains may be analog in nature, we can still act in binary, all or nothing ways.

      As for a black list vs. a grey list, most of these lists looked up via a DNS lookup. Generally the results are either there or not, which is certainly binary, but they could return more granularity if they wanted via a few mechanisms.

      As for the email itself, you either accept it or not -- that's a binary decision. However, after you accept it, you can mark it as spam, probable spam or not spam if you wish. And you can delete it, keep it, or put it in a folder that's deleted after a few days (because it's probably spam.) There's a lot more than just two things to do with it once you receive it.

      Ultimately, putting all your trust about which mails to accept and which to reject in a list administered remotely, especially by people willing to add all of AOL, is dangerous. A better policy is to still use the list, but make it only one of several things that your system looks at in determining if a given email is spam or not. SpamAssassin and other systems work using this general procedure, and it works very well.

      But black vs. grey? It's all a matter of how you define things, and how things are set up. You can certainly use a so called black list in a grey manner ...

    83. Re:Overzealous by Alranor · · Score: 1

      Err.

      Bandwidth costs money.

      Which do you think uses more bandwidth

      a) One dns lookup against an rbl to discover that the mail is likely spam

      or

      b) Accepting the whole data.

      Remember, the dnsbl lookup is done the moment that the remote sender tries to connect to your mailserver, before the mail itself is transferred.

    84. Re:Overzealous by Senor_Programmer · · Score: 1

      Whitelists only serve to push the consolidation of services to a few bigISPs.

      Whitelists which block a small business running it's own mailserver create a shitload of problems.

      The potential loss rate for the little guy ISPs may be lower in terms of the number of businesses, but when you look at as individual businesses, loss of communications to a business(as opposed to some statisitical metric of businesses) is a problem.

      Then there are individuals who run their own MTA's. Whitelisting would make it impossibleforthese guys to exist forcing more consolidation. At the end of the day, consolidation results in a homogenized, feel good, safe for children, boring, creativuty free, world...

    85. Re:Overzealous by hawk · · Score: 1

      Why should anyone have to take any action whatsoever to unsubscribe from something they never subscribed to in the first place?

      What does that have to do with anything? They're talking about lists people subscribe to.

      I see this fairly regularly on my cheese-making list (bizarrely many, given the small size of the list). I've seen it on football lists,, and most of the computer lists I've used for any amount of time. These are all lists that require a confirmation for subscription, using majordomo or other software.

      For crying out loud, I've even seen these folks on usenet!

      hawk

    86. Re:Overzealous by dfiguero · · Score: 2, Interesting

      I am not permitted to reveal the site name (I've asked my employer for permission but got a refussal). Also note I didn't post this as an AC.

      However, I can assure this is an optin list. It doesn't sell anything it just announces new features on our site like new radio channels, _SPAM BLOCKERS_, downtime for upgrades/repairs, etc. I myself despise spam and would not work for such a company.

      We've been added to the RBL once because another user complaint. When we talked to the RBL people we were removed as we could prove we were not a spam source.

      I'm sure I will probably not be able to convince you but hey that's life.

      --
      My penguin ate my sig
    87. Re:Overzealous by adpowers · · Score: 1

      I tried to get white listed with AOL for my small mail server. After spending a bunch of time on the phone, they tested that I wouldn't forward e-mail (which I passed), but they still wouldn't white list me. Their reasoning was that I was on a 'dynamic' IP address range. I have no pity for AOL or the people that use this RBL. People need to realize that you shouldn't blacklist large swaths of the internet in order to fight spam. Filter, don't blacklist! I'm sure to get a response telling me to use AOL, Hotmail, Gmail, or get a huge host to do my e-mail, but I shouldn't have to! That goes against the foundation of the internet, so don't throw that bullshit line at me. Enough with the blacklists people, it makes it so no one can talk to each other.

    88. Re:Overzealous by Oculus+Habent · · Score: 1

      I am not proposing whitelists as an end-all be-all solution, just as I said that blacklists are not, either.

      If you use spam-filtering software that could "mark down" blacklisted addresses and "mark up" whitelisted ones, it is not detrimental to the gray/blacklist intentions, it just helps reduce false positives.

      With the amount amount and variety of information available to us, I wouldn't use either a black or white list as my only defense.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    89. Re:Overzealous by Anonymous Coward · · Score: 0

      Overzealous RBL admins screw everyone. If they think everyone is going to sit back and not mind that major ISPs like AOL have been blacklisted, they are (hopefully) if for a rude awakening.

      How does someone seriously justify this? Isn't this like cutting off one's nose to spite one's face?

      Maybe it's time to come up with a hybrid system? How about a combinations of black and "gray" lists, where the gray lists are subjected to greater scrutiny or harsher limits by spam filtering software?


      Correct me if I'm wrong, but isn't the information in a "blacklist" exactly the same as the information in a "graylist"? It's how the info is utilized which is different, correct?

      Remember people, RBLs don't actually stop your e-mails getting through. It's how the ISPs use them which is the problem. There really are nice balanced uses for RBL info (e.g. as a weighted scoring rule by SpamAssassin).

      Blaming RBLs themselves for cutting off any given mailserver is a little like blaming P2P software for music piracy, isn't it? Yeah, that is how they tend to be used, and that may even be why some of them were created, but ultimately they're tools with legitimate uses. So stop whining. Heck, maybe those RBL admins would even be easier to get along with if people didn't treat them as the source of all their problems.

    90. Re:Overzealous by Anonymous Coward · · Score: 1

      How many double opt-in e-mail lists have been blocked simply because some AOL luser couldn't figure out how to unsubscribe (or didn't even try to) and just hit the report as spam button? (Hint: I know of 3 just off the top of my head.)

      It's way more than three. I do tech support for a hosting company and we have people getting blocked almost daily because of stupid AOL users. AOL deserves anything it gets.

    91. Re:Overzealous by Anonymous Coward · · Score: 0

      Sure. Whatever helps you sleep at night. The rest of us will continue to regard as spam the endless emails we get from companies that we did business with once.

      Do you realise how stupid you look with your knee jerking around like that? Not one of the abusive businesses you mention is listed as a client on his site. You are making utterly baseless accusations. Where I come from, that's regarded as foolish and childish at best, and slander or libel at worst.

    92. Re:Overzealous by d-e-w · · Score: 1

      Don't underestimate the idiocy of AOL users.

      There's a service you can sign up for and AOL will forward you anything sent from your domain that a user marks as "spam."

      I know several people that run private mailing list servers and have signed up for this service. The number of AOL users that simply start reporting list mail as spam when they want off the list is pretty incredible. These are mailing lists that they've signed up for and (in many cases) actively participated in. Some will go through their inbox and mark every message they've saved from that list as spam, to increase the odds that they'll never have to see list mail again without actively unsubbing. This is NOT a rare occurrence. It's a perfect example of positive reinforcement: it's easier to clicky the button and never see the list mail again than to figure out how to compose and send an unsub request.

    93. Re:Overzealous by Mr.+Underbridge · · Score: 1
      Isn't this like cutting off one's nose to spite one's face?

      No. It's like cutting off someone else's nose to spite their face. ;)

    94. Re:Overzealous by Anonymous Coward · · Score: 2, Insightful

      Why should anyone have to take any action whatsoever to unsubscribe from something they never subscribed to in the first place?

      Why do kneejerk idiots on Slashdot assume that nobody actually subscribes to email newsletters? Newsflash - there are millions of genuine confirmed opt-in newsletters and mailing lists related to commercial products. And these mailing lists, which are not spam by anyone's definition, have a genuine problem with being blocked by overzealous spam reports.

      (By "genuine confirmed opt-in" I mean that your name is only added if first you fill out a dedicated form, and then you reply to the first email from the list to confirm that you want to be on it. Do you accept that there is a faint possibility that people who join such lists might actually be soliciting email?)

      If I'm wrong, I'm wrong, but Spammers Lie and that's a fact.

      Spammers lie, yes. How the fuck does that justify accusing people of lying when you have NO EVIDENCE WHATSOEVER that they are spamming?

      You are clearly rude as well as stupid.

    95. Re:Overzealous by jenkin+sear · · Score: 1

      Well, it was (several) explicitly opt-in mailing lists. No opt out. I get 500+ spam messages a day- I'm not adding to that.

      Don't be a dick.

      --
      What a strange bird is the pelican, his beak can hold more than his belly can.
    96. Re:Overzealous by Door-opening+Fascist · · Score: 1

      What's wrong with forwarding all mail from your mail server to your ISP's mail server?

    97. Re:Overzealous by keraneuology · · Score: 1
      And while I hate spam, why don't I have the right to recieve it if I wanted it?

      You have the right to find any ISP you wish that will do everything in their power to receive all the spam your heart desires. You have the right to tell your ISP that you don't like them filtering out your spam. You have the right to attempt to purchase said ISP and implement any policy you see fit.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    98. Re:Overzealous by Haeleth · · Score: 1

      Most the spam I get says I willingly subscribed.

      Most of the spam you get is lying. That does not alter the fact that there are thousands of lists out there that are genuine.

      For example, have you ever recieved an unsolicited email from RARLAB telling you about a new version of WinRAR? I doubt it. I get such emails fairly regularly - because I genuinely, for real, quite literally willingly subscribed to their list.

      This is an example of a newsletter relating to a commercial product, and I receive it because I subscribed voluntarily, and nobody who didn't subscribe voluntarily receives it. Will you concede that people who report that kind of mailing list as spam are just possibly mistaken?

      So, yes, spammers lie. But there are a lot of people out there who are not spammers and do not lie. The proven fact that spammers lie does not make the people who are not spammers into spammers.

    99. Re:Overzealous by MBraynard · · Score: 1
      This reminds me of the FDIC's policy on banks. If a small bank screws up, the FDIC will shut it down and refund it's depositors their 100k or whatever. But some banks that do poorly are determined to be 'too big to fail' and the FDIC steps in to shore them up financially and reform them.

      The result has been accusations of biase (banks that operate in poor areas being shut down) and carelessness/riskyness on behalf of large banks who know that if the risks don't pay off, they have a safety net.

    100. Re:Overzealous by AndrewRUK · · Score: 1
      You miss the point. There are people who do subscribe to mailing lists and then report those same lists as spam when they no longer want to be on those lists. That is:
      1. user@example.com subscribes to a list
      2. Some time passes, during which the user receives list mail...
      3. The user decides they don't want that list email any more. But the user doesn't unsubscribe from the list, they report the list mail as spam.
      4. (Optional) Mailing list & its operator get blocked as spammers, despite doing nothing wrong, on the basis of retarded luser's report.
      Spam is not defined as "any email that I don't want", it is unsolicated bulk/commercial email.
    101. Re:Overzealous by Oculus+Habent · · Score: 1

      Yes, a "graylist" would be essentially the same as a blacklist. The term "black" used in this sense means dishonerable or discreditable. Blacklist can be synonymous with blackball, boycott, or exclude. Those portray a very specific meaning.

      Indeed a "graylist" could be subsumed into a blacklist by using a length of time on the list. Default settings could give a blacklisted entity one week (replace with temporal_value_of_choice) before refusing incoming requests. Alternate settings might increase the spam threshold when the "gray" period expired, or perhaps take no alternative action. In this use, "graylist" is a verb rather than a noun.

      There could be many optional or potential inputs that choose between gray and black. Reported spam percentage or S:N is another possibility.

      Many people currently use what I have called graylists based on blacklists. That's fine. The problem is a blacklist (noun) sometimes means a blacklist or a graylist action.

      Yes, it adds complexity to say, "So-and-so has been added to the gray/blacklist with a 22.4% S:N and has remained on for six days," rather than, "AOL IS BLACKLISTED!" It is also difficult because, just as now, the result depends upon the individual implementation of a blacklist. If the terms graylist and blacklist were differentiated and - I know this is a big "and" - some rough consensus was reached about delineating gray from black, I think it would provide better understanding of the consequences. Hopefully, it would also lessen the potential for negative impact that blacklists can have.

      Now that I'm thinking on it, it could be beneficial for companies to make known their spam filtering methods - particularly black/gray/whitelisting. This could lead to short-term spam increases (by knowing how to circumvent a specific system), but if a company can determine their major customers will stop receiving mail from them in six days, they can make correcting the issues a priority. Not sure that this one would at all fly, though.

      --
      That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    102. Re:Overzealous by Anonymous+Luddite · · Score: 1

      >> stupid AOL users

      You made me think of this it's old, but funny...

    103. Re:Overzealous by yesteraeon · · Score: 1, Funny

      Couldn't we just disconnect AOL from the internet? It might take a while for their users to notice...

    104. Re:Overzealous by dillon_rinker · · Score: 1

      I'm not. I'm replying to what you wrote. Sorry, but I didn't take my mind-reading pills this morning.

      You said AOL checked some technical stuff and checked to see that you were legit; I took that to mean "Only sending SPAM from big corporations" - SPAM from big corps is considered legitimate by big corps like AOL/TW. Now you've piqued my interest.

      Did AOL do any kind of checks to determine that the people you were emailing WANTED to receive your emails? I believe you when you say it was all opt-in, but I'd demand a higher level of proof than "I said so" if I were to let you send several million emails through my servers. Did AOL?

    105. Re:Overzealous by Anonymous Coward · · Score: 0

      How many ISPs have 41 million users? What ISP is this discussion about? Not exactly the sharpest bulb in the kettle, are you fink? Oh sorry, I forgot you're at PSU. All these big words must be confusing you.

    106. Re:Overzealous by Anonymous Coward · · Score: 0

      AOL routinely blocks other organizations with no advance notice whatsoever. For example, students here (the University of Florida) routinely set their campus email account to forward to their AOL account. We dutifully relay all of their email to them, and they report it to AOL as spam. AOL, without any warning, blocks ALL mail from us because (a) we are a source of spam (we aren't the source, we are relaying it AT THE STUDENT'S REQUEST), or (b) AOL claims we generate "a large volume" of email which "may" indicate spam. An organization with roughly 60,000 email users would be expected to generate "a large volume" of email, wouldn't you think? I expect that they will next demand that we pay them a fee to handle the "large volume" of email we send them. The university has had to prohibit students from forwarding their email in order to make sure they get official notifications.

      If AOL wants my sympathy, they need to clean up their own act first. If you want to actually send and receive email, don't use AOL.

      And no, these aren't the views of the university, they are mine.

    107. Re:Overzealous by Tripster · · Score: 1

      Our local ISP was faced with a choice, invest in some hefty hardware to keep up with the ever increasing noise coming into the SMTP server and continue to hear complaints from his clients or start using RBL lists and spam filters.

      We went the RBL list route, it was cheaper than accomodating the spammers that's for sure, this is a dialup ISP that has a steadily declining userbase as customers switch to broadband, why should he be forced to invest in powerful hardware to handle email that worked fine for his client base until the spammers began to abuse it?

      These days he filters with RBLs at the frontdoor, then if they make it past those they are processed through SpamAssassin for scoring, if they hit 10+ then the connection is dropped entirely.

      His customers are happy, he is happy, his tech support staff is happy. Those that don't like the filters can have them disabled for their accounts and there is an alternate address they can use that doesn't have RBL filtering.

      When a client goes from 100+ to around 10 spams per day they tend to be quite thankful, so some legitimate commercial mail might be bounced, very rarely though and those can be whitelisted easily enough.

      Nice thing for him, he recently gained DLS services for his business and some people like his low spam email services they cancelled their other broadband and went back to his service.

    108. Re:Overzealous by Anonymous Coward · · Score: 2, Informative
      No, the poster means "double-opt-in", like described here:

      In a single opt-in, people submit an email address and ask (opt) for specific emails to be sent to them. The inherent issue with a single opt-in is that people might submit their name inadvertently, or someone may have submitted their name for them, against their wishes.

      Double opt-in is an enhanced permission that tackles these issues. With double opt-in, the submitted name is not immediately added to a mailing list. Instead, an email is sent to the address, asking to confirm that your name should indeed be added. If the recipient of the confirmation email does nothing, the submitted address is taken off of any mailings. The name is only added to a distribution list if the recipient responds to the confirmation email.


      Duh.
    109. Re:Overzealous by Tripster · · Score: 1

      Err DSL services is what he gained .. doh! :)

    110. Re:Overzealous by scottv67 · · Score: 1

      That goes against the foundation of the internet

      The *foundation* of the Internet? Oh, you mean where the DoD created a fault-tolerant computer network that could continue to communicate after a nuclear attack?

      You lost me. How are ARPAnet and spam related again?

    111. Re:Overzealous by Kazoo+the+Clown · · Score: 1

      Does the mail carrier have the right to withold junk mail from your mailbox? Why, and why is spam different, if it is in fact different?

    112. Re:Overzealous by keraneuology · · Score: 1
      Does the mail carrier have the right to withold junk mail from your mailbox? Why, and why is spam different, if it is in fact different?

      There are federal laws against non-delivery. There are, to my knowledge, no laws against delivery of spam.

      The junkmailers enter into a contract with the USPS, whereby in exchange for money, the USPS promises to deliver mail to your address. Spammers have not entered into a contract with your ISP and have received no such promise or guarantee.

      From dropoff box to your mailbox the USPS is one complete system. Your ISP is a privately owned entity which is under no specific obligation to receive or relay signals from everybody on the planet. Their servers, their bandwidth, their rules. You are free to set up a box to spew forth as much spam as you like, but ISP has -zero- obligation to let you do it through their network.

      --
      If the g'vt kept the data on you that google does you'd better believe you'd be calling it "doing evil"
    113. Re:Overzealous by walt-sjc · · Score: 1

      Doing better than that is likely to be full-time job 9or more0.

      Nah. Takes about 5-10 minutes a day. Maybe 30 minutes if you are a large site.

    114. Re:Overzealous by walt-sjc · · Score: 1

      Yeah, I dropped one RBL I was using because it listed AOL. That just doesn't work for our users. It's a matter of trust, and I couldn't trust that that particular RBL to NOT pull some other stupid shit in the future.

      I find that my own local blacklist is pretty damn effective - rejecting most mail before any external RBL is checked. That keeps the performance up. It's not realistic to send all mail through spamassassin for example - our servers wouldn't handle the load. We DO have to be pretty binary (and aggressive) about it, and getting whitelisted on my servers is really quick and easy.

    115. Re:Overzealous by walt-sjc · · Score: 1

      ... And it's a matter of load. Why send things to spamassassin of the site is already blacklisted? THe chances of being legit are near zero. Better to just reject the message with a pointer to info on how to get whitelisted.

      For those of you on dynamic addresses trying to run your own mail server (sending direct and not through a legit relay), your days are numbered. More and more ISP's are just blocking outbound port 25 outright, and more and more mail administrators are blocking connections from dynamic IP space. Thanks to the fact that Windows is so insecure, dynamic IP space has become a giant cesspool of compromised machines. So little legit mail comes out of dynablocks that there is no point in NOT rejecting it outright. It's too bad too, because so many ISP's run horrible mail relays (which is probably why you are running your own in the first place...) This generally means that you need to shell out even more to get a third-party hosting service that you can relay through.

    116. Re:Overzealous by jenkin+sear · · Score: 1

      yes, actually- they interviewed me by phone, reviewed the signup process, and read through the newsletters in question while I was on the phone with them. They were pretty thorough. They also checked out our DNS / SPF records, and checked that we weren't running an open relay.

      They also make you set up a special mail address for members who mark your message as spam- the member's email address is scrubbed off, but they forward the message to your address- if you embed a unique ID into the mail message, you are required to block them from receiving further message.

      It helps when you have a reasonably reputable brand name to reference- they figure that you won't want to drag it through the mud and get fired. I assume that's why they were willing to spend the time checking us out and making sure we weren't flogging viagra.

      Check out their whitelist guide. For folks who run big lists, it's important to adhere to these rules- and they really do enforce them, particularly the 10% bounce/complaint rule.

      --
      What a strange bird is the pelican, his beak can hold more than his belly can.
    117. Re:Overzealous by mikeswi · · Score: 1

      Are you just posting flamebait to see who bites or are you really that fucking stupid?

      What the hell is uncertain and untrustworthy about a newsletter someone subscribes to?

      Why would you tell people to file a false spam report instead of unsubscribing if they want to unsubscribe from a newsletter? If the report is believed, everyone else on that ISP who subscribes won't get their newsletter.

      You do that with my newsletter and so help me god I'll have your dumb ass in court for libel.

    118. Re:Overzealous by Anonymous Coward · · Score: 0

      What exactly compelled you to make "Aunt Tillie" be a link ?

    119. Re:Overzealous by Anonymous Coward · · Score: 0

      Lack of rDNS is not a reason for blocking. Sending spam is a reason blocking. I am blocked from sending email to AOL because I have a residential cable modem and don't use my ISP's unreliable re-mailer. I have never sent any spam.

      If the big ISPs cared about spam, they would assign a fixed IP per customer, thus making bans based on individual IP addresses viable. They care more about overselling their service and crippling it to make sure they force "business users" to pay more.

      Of course, when I am not at home on my residential cable, I am work running (among other things) mail servers for several small companies. Needless to say AOL, TimeWarner, SBC, or any of the others who block me at home won't get much help from me solving any problems.

    120. Re:Overzealous by Anonymous Coward · · Score: 0

      Stop being a dick. There a many many legit mailing lists out there. You may not be on any of these legit lists, but many people are and many people like them. And guess what?

      THEY EXPLICITLY ASKED FOR THEM

      If you are too ignorant to understand what this thread is about, don't post to it. Instead, reread it and learn.

    121. Re:Overzealous by wolja · · Score: 1

      Of course the fact that AOL does this randomly to other isp's on a regular basis then refuses to answer calls or take action is of course not a reason to do the same to them but it is damn satisfying.

      For a company that spams the world with their CD's and auto install of their crap they should not really complain to much.

      --
      Wolja Future Tombstone: Shit happened then I died
    122. Re:Overzealous by adpowers · · Score: 1

      It is slow and sometimes loses mail.

    123. Re:Overzealous by dr_d_19 · · Score: 1

      Well, if you've had your entire domain blocked by AOL without warning, you might disagree. You might disagree strongly if after contacting AOL, they admitted you were wrongly blocked but they were having trouble figuring out how to unblock you (took a week).

      Oh, so for you they actually removed you from the list? A company I worked for sent out activation mails from our website, as well as monthly newsletters (opt-in, mind you) and we were blocked (according to AOL, if 1 in a 1000 users marks your mail as "spam" you will be blacklisted). Contacted AOL, and they wanted a payment to remove us from the blacklist.

      Marketing strategy?

    124. Re:Overzealous by ReaperEB-Moo · · Score: 1

      Im curious, when AOL changed the Groups@AOL.com servers to not allow any files over 3megs, I
      ended up using my email to send users the
      daily who updates and logs, and all
      of a sudden I started getting tagged
      for being a spammer. How does one
      go about getting their domain un-Black-listed ?

      My mail server is secure (RR and others regularly
      try to bounce mail off me as well as others), but
      I'm on a dynamic ip address. My outbound SMTP
      is thru a 3-rd party mailer to get around some
      of the issues.

      Reading AOL's board there, they say they
      can put you on a dynamic trusted list,
      but they dont really go into too much detail.

      I want to get unblack listed, then see about
      going about doing this.

    125. Re:Overzealous by Anonymous Coward · · Score: 0

      Oh, I don't know; I think that it's great that they blocked part of AOL. Now all they have to do is block the rest of AOL, and the Internet will be that much better. Then block Hotmail. Etc.

    126. Re:Overzealous by sjames · · Score: 1

      But I do believe the motives behind this isn't to keep AOL blacklisted, but to motivate AOL to fix their outgoing spam problems.

      The problem with many RBLs is they seem to assume that anything reported as spam MUST be spam, and that it only takes a few seconds to investigate and disconnect someone.

      I suppose if the first assumption were true, the second might also be, but that's just not reality. They also seem to flasely assume that whoever complained already sent email to abuse@ISP. Sadly, that too is often unfounded.

      When a responsable ISP gets a spam complaint, it must determine if the spam actually did come from their customer, contact that customer, probably help them narrow things down to a hacked windows server, and help them clean it up. That can easily take more than 24 hours.

      For example, the standard message and cgi form for Spamcop simply presumes that the apparent source is a lowlife. The form offers (to paraphrase) "I'm not doing anything about this" or "I terminated the customer". Apparently, they don't even consider "This was from a verified opt-in mailing list", "this didn't come from our customer at all", or "customer was hacked, server re-installed" to be within the realm of possability.

      Likewise, AOL never seems to consider the possability that their customer might have set a .forward on some other account that got spam.

    127. Re:Overzealous by dodobh · · Score: 1

      A small email service provider. We provide hosting for some large freemail providers.

      --
      I can throw myself at the ground, and miss.
  2. Won't miss them by Danimoth · · Score: 4, Funny

    I don't want to hear from anyone who uses AOL anyways.

    --
    No smoking sigs indoors.
    1. Re:Won't miss them by ScentCone · · Score: 4, Interesting

      I don't want to hear from anyone who uses AOL anyways.

      Yeah, who wants to do business, say, with tens of millions of people.

      I've got e-commerce clients that, unable to communicate gracefully with AOL users, would run into trouble with a third or more of their customers. This is not trivial, it's blacklist BS, and a sign of how that solution to the problem is part of the problem.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:Won't miss them by Doc+Creep · · Score: 1

      Me Too!
      Oh wait, that was usenet...

    3. Re:Won't miss them by AdamWeeden · · Score: 3, Insightful

      I would think your in a minority. I would be willing to bet a large segment of the internet population gets regular email from AOL users. Whether they be clients or family members, who you can't simply tell "AOL is a piece of crap, get a different ISP." Why? Because either they'll ignore me or I'll have to spend every other weekend having to show them how to do what they used to do on AOL.

      --
      I was quoted out of context in my autobiography...
    4. Re:Won't miss them by lilmouse · · Score: 3, Insightful

      My cousing uses AOL. I haven't been able to send e-mail to him for a long while already (they blacklisted us); now I guess he can't write me, either!

      I'm really glad that e-mail is such a great way to keep in touch with everyone! Even the ones I won't miss ;-) Seriously, though, it's like we're going backwards in time, when you couldn't just send e-mail to one address to reach somoene. If I want to contact him, I have to log into Yahoo, use that account...

      Does that make him yahoo.com!my.cousin@aol.com?

      --LWM

    5. Re:Won't miss them by Spy+der+Mann · · Score: 2, Funny

      and a sign of how that solution to the problem is part of the problem.

      Yeah, newbies being given crappy software.

    6. Re:Won't miss them by Marthisdil · · Score: 0

      I don't want to hear from anyone who uses AOL anyways.

      Submit your IP to the blacklist services and they won't have to hear from you, either!

    7. Re:Won't miss them by gosand · · Score: 1
      I don't want to hear from anyone who uses AOL anyways.

      I have had friends who got AOL accounts just for this reason - it is a good place to "hide".

      --

      My beliefs do not require that you agree with them.

    8. Re:Won't miss them by baomike · · Score: 1

      Never got an email from anyone on AOL that I ever wanted to hear from again.

      Ignacio P. Freely@aol.com

    9. Re:Won't miss them by Anonymous Coward · · Score: 1, Insightful

      Learn to read. He said " I don't want to hear from anyone who uses AOL anyways." See that? "I don't". Not "Who would". "I don't"!!!!

    10. Re:Won't miss them by Anonymous Coward · · Score: 0

      rofl rofl rofl! - fonzi

    11. Re:Won't miss them by iCEBaLM · · Score: 1

      I would think your in a minority. I would be willing to bet a large segment of the internet population gets regular email from AOL users.

      The internet is more than just the US, thank you.

    12. Re:Won't miss them by fbjon · · Score: 1
      Oh my, I never thought reading through the Jargon file would ever prove to be useful...

      But yes, it's somehow similar. I'm also constantly irritated by the delay function of my uni mailserver, that makes all mail arrive 30min to 6 hours later than they should. Really irritating when I need to register for something, and I can't activate the account. It's like the email world is connected together with modems. Thankfully I don't get any spam anymore though.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    13. Re:Won't miss them by Anonymous Coward · · Score: 0

      Telephone.

      Pen and paper.

      Instant messaging system.

      Some other ISP than AOL. He can get internet access cheaper than AOL in any case.

      This is not a hard problem to solve.

    14. Re:Won't miss them by OhPlz · · Score: 2, Interesting
      Yeah, who wants to do business, say, with tens of millions of people.

      They're a risky isp to deal with, or maybe it just seems that way because of their size. I used to admin a site that sold long distance calling minutes. We had a disproportionate amount of fraud coming from their domain. I believe it has to do with their "free cd" blitzing and their size giving the ability to eat small losses.

      You get fraudsters with stolen credit cards, an isp that enables you to use them and does not respond to merchant requests and bad things result. I reported many cases of aol accounts being drawn on stolen card numbers and never once would they respond. We lost tens of thousands of dollars to these fraudsters, no response. Now yes, they didn't have to help us. If they cared about identity theft and credit card fraud they would have. In the end we blocked any users that came from aol and displayed a "your isp is a haven for crime" type of message.

      I imagine spam fell along these lines before spam filtering became as advanced as it is now. I just find it curious that they do so much to protect their customers but don't they protect the integrity of their customer base. At some point it may bite them, as with this story.

    15. Re:Won't miss them by ScentCone · · Score: 1

      Learn to read. He said " I don't want to hear from anyone who uses AOL anyways." See that? "I don't". Not "Who would". "I don't"!!!!

      Now, if that little comment of his was merely his opinion of what he thinks about this, and how he'll alter (or not) his actions... why would he throw it out there on slashdot, a place where most every comment is intended to make at least one other point? There's no question that his intention was to be dismissive of AOL users in general, and it was my thought to point out that they represent hundreds of millions of dollars a year in online business. I'm not trying to change his mind, I'm making sure that someone who doesn't know better doesn't form a not-necessarily-valid opinion of the place that AOL users have in the world.

      --
      Don't disappoint your bird dog. Go to the range.
    16. Re:Won't miss them by Buran · · Score: 1

      So is AOL, thank you.

    17. Re:Won't miss them by PixelCat · · Score: 1

      The internet is more than just the US, thank you.

      And how does that change what the previous poster said? Geez.

    18. Re:Won't miss them by Anonymous Coward · · Score: 0

      The US invented the internet, others just ride our coat tails....

    19. Re:Won't miss them by dingfelder · · Score: 1

      bah.

      Many people (like me) post comments just to say what they think, to present their view point.

      Not because they have some larger agenda or really care what*you* think about what we said.

    20. Re:Won't miss them by ScentCone · · Score: 1

      Huh. That sounds a lot like talking to yourself. Which, of course, you're welcome to do. But when you say it out loud, here (especially in mode) it's not really worth getting all wound up when someone else chimes in.

      Perhaps such posts should start with: "This post is only for my own benefit. Please do not respond." That would help cut down on the responses. Not!

      --
      Don't disappoint your bird dog. Go to the range.
    21. Re:Won't miss them by DA-MAN · · Score: 1

      I would think your in a minority. I would be willing to bet a large segment of the internet population gets regular email from AOL users.

      The internet is more than just the US, thank you.


      http://www.aol.co.uk/
      http://www.aol.ca/
      http: //www.aol.de/
      http://www.aol.fr/

      What's your point?

      --
      Can I get an eye poke?
      Dog House Forum
    22. Re:Won't miss them by mabinogi · · Score: 1

      > This is not a hard problem to solve.
      No, but it's a problem that shouldn't have existed in the first place.

      --
      Advanced users are users too!
    23. Re:Won't miss them by Anonymous Coward · · Score: 0

      I'd say the same thing about AOL. They blocked my ISPs Business DSL subnet. Suddenly, no email gets to any AOL users... A surprising number of small non-IT US businesses use an AOL account. So AOL, suck on it - it's karma.

    24. Re:Won't miss them by iCEBaLM · · Score: 1

      AOL is only really big in the US, every other country it's in only has a token number of subscribers. Therefore the segment of internet users who get regular AOL email is not very large.

    25. Re:Won't miss them by Anonymous Coward · · Score: 0

      Well, that's what you both get for using a retarded and incompetent ISP. Deal with it.

  3. A.O. What? by ShaniaTwain · · Score: 1, Funny

    Is that where spammers go when they've been bad? AOL?

    now if we could just seal the whole thing up in duct tape then we'd be done with the whole problem!

    But what about the innocent users? havent they suffered enough? they're on AOL for gods sake.

    1. Re:A.O. What? by TFGeditor · · Score: 5, Insightful

      Actually, this surprises me as an exception rather than the rule as far as AOL is concerned.

      (I posted the following in an earlier discussion on a different topic, but it is 100 percent applicable here.)

      I am not an AOL customer, have never been, never will be (at least, not by choice), but I am glad AOL is there to serve the unwashed masses. Because a huge portion of their customer base is, shall we say, "uninformed," AOL has taken a number of measures to protect them (and their network) from malicious traffic. Based on anecdotal observation, it seems to be working.

      Because hundreds of people have my "public" email address in their address books, I recive dozens (sometimes hundreds) of virues per week whenever there is an outbreak. However, I cannot recall the last time I received one from an AOL user.

      I receive hundreds of (filtered) spam messages daily, but again, cannot recall receiving any from an AOL machine. (This based on source IP address, not the forged FROM line.)

      On the flip side, 30-40 percent of spam comes from zombied Comcast and RoadRunner accounts (most from Comcast). The rest come from non-North American IP addresses.

      Like I said, limited anecdotal observation, but it appears to me AOL is doing something right, and is the perfect ISP for the "uninformed" user.

      Considering the size of their customer base, imagine how much more junk/malicious 'net traffic there would be without AOL.

      --
      Ignorance is curable, stupid is forever.
    2. Re:A.O. What? by aaronl · · Score: 1

      This is entirely true. AOL filters their connections and runs a great deal of their traffic through proxies. It's a plus for insulating their subscribers, and a big minus for using the Internet as a peer. The subscribers probably don't know the difference, but they signed up for it, in theory knowing what they were buying: less access, more protection.

  4. What ???? by baomike · · Score: 2, Funny

    You mean AOL isn't the only one forwarding spam?

  5. Accountability by winkydink · · Score: 5, Interesting

    I'm a big fan of MAPS, but one would think that over the years they've developed some very high-level contacts over at AOL and that they would call these guys up and talk it out before undertaking a major blacklisting.

    Some BL lists have no published way to get off once on. There should be some consistency to at least getting removed. I speak from experience of having "inherited" an IP addr from my hosting provider that was formerly an open-relay. It took a lot of effort over 2 weeks to clean that mess up.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    1. Re:Accountability by Anonymous Coward · · Score: 1, Interesting

      As a netadmin at a major university I've tried to contact AOL about issues. They aren't interested. Once they hear that you are not a customer they pretty much hang up on you.

    2. Re:Accountability by Seumas · · Score: 1

      I'm certainly not a big fan.

      I had my site blacklisted for weeks - very detrimental to an auction site that needs to send out thousands of notifications per day - because one person on my network (upstream) that had absolutely no relation to me other than paying for a service in the same building that my server is housed. It was painful and there was nothing I could do about it and the listing service was SLOOOOOW to respond.

      I don't like how these "services" cause such massive collateral damage. Sure, they spout the ideal that "if all the affected innocents complain, the upstream provider will have to deal with the offender"... But as an innocent, I can't tolerate being subjected to this ever - let alone every time. And there are few if any places that truly can not ever be compromised by a fake account, fake credit card or other bad-guy. It makes my service (which is free and funded out of my own pocket with my own time by the way) look horrible, to have massive email problems for so long.

      Of course, if it happens to AOL - it's the end of the world. But if it happens to some small fry (who has NO control over who else uses the network that he has an IP address on), then it's just "tough shit".

    3. Re:Accountability by fm6 · · Score: 4, Insightful
      Get real. MAPS is a holy crusade, and all ISPs are presumed guilty until proven innocent. And proof ain't easy to come by.

      The assumption of anti-spam activists seems to be that spam wouldn't be possible without the knowing collusion of evil ISPs. Obviously, evil, greedy people will only respond to threats to their income. So never mind negotiations -- blacklist 'em until they repent.

      Which ignores the difficultly of enforcing a spam policy. You can't just terminate somebody's account the first time somebody accuses them of spamming -- it's not fair, and will probably get you sued. Having worked at an ISP, I can tell you they get lot of bogus spam complaints, mostly from people who don't know how to figure out who owns an IP block, or who misread mail logs. And in some cases, the owner of the IP block just rents rack space to the SMTP provider. Which may well do a poor job of policing spammers -- but you have to make some attempt to get them to improve before you ditch a customer who's paying you tens of thousands of dollars a month.

      MAPS and their ilk also seem totally ignorant of Hanlon's Razor. Very often ISPs assign their abuse issues to unsocial geeks whose communication skills and capacity for objective thought is quite limited. So of course they return MAPS's arrogant ignorant anger with more of the same. The resulting interaction is not conducive to solving the problem.

      So yeah, ISPs are not blameless. But they're not the greedy bastards the stupid bastards at MAPS like to get mad at.

    4. Re:Accountability by greed · · Score: 1

      Well, spammers cannot spam without either collusion or incompetence of ISP admins. They've got to reach the net somehow.

      And yes, yanking an account on one or two spam complaints is wrong--and taking any action on a complaint which doesn't include enough information to verify that it is one of your customers is just stupid.

      But how many spam runs are so small as to produce only one valid complaint? How many runs, especially for smaller ISPs, won't hammer the outbound SMTP relay into the ground?

      Granted, use of "zombie relay" PCs means the problems aren't going to be where an ISP admin can see them. But that's what the "looks like a broadband" blocklist is for--and it is VERY effective. (It just means people on static DSL or Cable IPs who wish to use their own mail servers have to relay through their ISP's official server. I can live with that--inbound goes right to my machine, outbound goes to a reputable relay, so it doesn't come directly from a DSL node.)

      But leaving spammers connected to the net, either as an upstream IP provider or as an actual ISP, does contribute to the spam problem.

      And buying stuff from them (and from telemarketers who can't read a do-not-call list and door-to-door salesmen who don't understand "NO SOLICITING" on your front door) contributes to the problem even more. I welcome any suggestions on how to deal with people who actually buy from spammers.

    5. Re:Accountability by jcr · · Score: 1

      The assumption of anti-spam activists seems to be that spam wouldn't be possible without the knowing collusion of evil ISPs.

      Well, to be precise: the knowing collusion of evil ISPs, as well as the indolence of incompetent ISPs.

      Anyhow, if you don't like them, don't use a blacklist. Nobody's got a gun to your head.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    6. Re:Accountability by fm6 · · Score: 1
      Which evil ISPs would those be? The ones who have to devote half their network overhead to processing spam?

      As for incompetant ISPs -- well, did you even read my post? If they're part of the problem, spam blacklists only make things worse.

    7. Re:Accountability by jcr · · Score: 2, Interesting

      did you even read my post?

      Yes, that's why I replied to it. Did you read mine, where I pointed out that it's up to you whether to use a blacklist?

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    8. Re:Accountability by fm6 · · Score: 1

      We're not talking about the people who use the blacklist. We're talking about the people who create and maintain the damn lists. The issue at hand is how much intelligence they use in this process. If they behave stupidly, it doesn't really matter how others use their product.

    9. Re:Accountability by Anonymous Coward · · Score: 0

      The blacklists are far too aggressive to exclude competent but unlucky ISPs.

      The way spammers sometimes get their spam through these days is extremely sneaky; it isn't just open relays and compromised Windows machines.

      You can have perfectly competent mail admins until someone unrelated sets up an open HTTP proxy, through which spammers can get to the mail relay. The problem gets noticed and fixed, but if someone happened to get a spam message through this, you might end up on a blacklist anyhow.

      So someone competently running a mail system for years, ending up relaying spam through no fault of their own for, say, an hour, can no longer offer working mail services.

      No matter how competent and vigilant an ISP is, for any sufficiently complicated setup, a zero response time is impossible.

  6. And I quote: by JPelorat · · Score: 2, Funny

    HA HA!

    --
    Hokey statistics and ancient misconceptions are no match for a good thought in your head, kid!
  7. For several years by Neil+Blender · · Score: 2

    I have been filtering AOL along with many other free email hosts, straight to the trash. If I know someone with an email there, I whitelist them.

  8. Funniest news today by DamienMcKenna · · Score: 2, Funny

    I just about spewed my lunch across my lovely dual monitors... don't do that!

    Damien

    1. Re:Funniest news today by Spy+der+Mann · · Score: 1

      I just about spewed my lunch across my lovely dual monitors

      Was your lunch made with SPAM(TM) by any chance? :)

  9. AOL deserved it by JWSmythe · · Score: 3, Interesting


    AOL is definately a group that deserves a bit of their own treatment. I've found so many networks get blocked for insignificant things. I have a mailing list of just my members, and no one else. Because one person accidently hit "Abuse" (of the 40 AOL people on the list), we were blacklisted. Not just an IP, but a /24 , which was already in their "feedback loop". {sigh}

    It's not the first encounter I've had with AOL. Anyone who sends mail eventually finds themselves blacklisted with AOL. They're just a pain in the ass. Unfortunately, you can't just convince anyone using AOL's email to switch to someone else. If only it were so easy.

    At one time, AOL blacklisted my home IP. It was a static IP, which I was the only user of. I don't know which genius did it, but someone who I was personally mailing (like, not even Bcc lists or newsletters) must have hit the abuse button.

    I'm sure it helps them out. If they can knock out 25% of their mail load at any given time, it's 25% less mail they have to process. Who cares which 25%, eh?

    --
    Serious? Seriousness is well above my pay grade.
    1. Re:AOL deserved it by superpulpsicle · · Score: 1

      AOL is so 90s. The only reason why their instant messeenger was a success, is because it's free. I am surprised they haven't made the chat service free.

    2. Re:AOL deserved it by afidel · · Score: 2, Interesting

      Actually AOL has one of the best abuse departments I have had the pleasure of working with. They publish their general rules, and if you can't figure out why you are being blocked just give them a call. They have always been very helpfull with me and given me the exact reason for the block and how I can go about resolving the issue. If you are blocked and resolve the problem they will probably automatically detect the fix, but if they don't a phonecall to their abuse desk with an explanation that the problem is solved will get the block cleared. Personally I like the fact that AOL (and Earthlink) have championed the antispam crusade, they have made more impact than a thousand admins screaming into the night could ever have.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    3. Re:AOL deserved it by JWSmythe · · Score: 3, Informative

      AOL and Earthlink's method of blocking anyone who may have potentially offended, is very bad. With their methodology, I should need to call every ISP to ask not to be blocked, because one of my customers may want to send one of their customers a message.

      I just pulled a report from one of our membership databases. Of 370,918 users, there were 39,692 distinct domain names. In the top 50 of that list are a few I can't call. wanadoo.fr . t-online.de, libero.it, bluewin.ch, tin.it, planet.nl. You get the idea.

      If everyone took up AOL's anti-spam scheme, I would need a staff of people who's sole job was to call all the ISP's, and make sure we weren't blocked.

      The *BETTER* method is not to block based on any one rule. It's what you see with hotmail, mail.yahoo.com, gmail, etc.. Bad mail is received, and filtered into a spam box.

      With our mail servers, we do the same thing. We use mailscanner (mailscanner.info), with spamassassin, 5 blacklists, and two virus scanners. If the score is high enough, it simply adds a bit to the subject line.

      [UBE/UCE/SPAM] original subject

      My users have the option of deleting those automatically, or filtering them off to another box.

      Right now, I have 6,634 messages in my spam box, and 1052 in my inbox. You could say 15.8% of my mail is real, but that's not completely accurate. A lot of the "real" messages in my inbox are automated messages, such as server notifications.

      The ***HUGE*** difference between what I do and what AOL does is this.. When I get a message, even though the mail server suspects it is spam, it still gets delivered into my spam box. **I** have the option of choosing what **I** want done with it. If **I** want to delete it, I can. If **I** want to have the mail server delete it before it even gets to my box, I can. If **I** want to keep them all, so I can make statistics about how many spams I get, I can. And if someone says "I sent you an Email, but never got a reply", I can check my spam box. The last time that happened was over 6 months ago. It's very rare that a legitimate message gets flagged as spam.

      Since I know for a fact that AOL blocks legitimate messages, that means that they are completely in the wrong with their methodology.

      I've spent several conference calls on with AOL. They believe that they are the Internet. They are the only mail server, and anyone who isn't using AOL is some sort of evil hacker. It was really frustrating, when every reference they made indicated there was only AOL. They said that their blacklist protects all mail servers. Even mine? Yes. So I asked how I got that protection. They don't know. It's just there. Like divine intervention, or eye boogers. I tried to explain that I'm a SysAdmin, and I may know a little bit about the magic of the Internet. He refered me to their standard page, http://postmaster.info.aol.com

      Yes, we are already in the "feedback loop". They know all our networks. They have the email and phone number of a contact who's always available. The contact watches the abuse mail for the occasional misguided soul who hits "Abuse" instead of "Reply". Every month or two, we get some part of the network blacklisted. We call up, and they promise to 'whitelist' us. We dance around this with a few dozen calls, and then everything is fine for a month or two. Lather, rinse, repeat.

      It's *REALLY* annoying to **NEED** to call another company to ask for their permission to play on their Internet with them.. Like I said at the beginning of this message, almost 40,000 domains. If everyone played this way, that would mean 40,000 calls so people could send out EMail. That *ALSO* means I would need to have phone support people ready to answer 40,000 calls. I don't really want that. My budget for staff is better used for staff who do a job which is helpful to the company.

      I guess if 40,000 providers did hire say 8 employees to handle calls (4 outbound, 4 inb

      --
      Serious? Seriousness is well above my pay grade.
    4. Re:AOL deserved it by Chagrin · · Score: 1

      You are totally smoking something. It's nothing but runarounds from AOL when you're trying to get yourself off the AOL blacklist, and this is even when you're a Fortune 500 company. Moreover, you usually find yourself blacklisted again in a few months, feedback loop or not.

      --

      I/O Error G-17: Aborting Installation

    5. Re:AOL deserved it by Morgon · · Score: 1

      But you're also missing a big point for spam blocking: the bandwidth cost.

      Not everyone has flat-rate bandwidth.. and even with those that do, we might not get enough of it to hand it out to every jackhole that wants to sell us herbal Viagra.

      Allowing everyone to send you email and having something process it on the front-end is all well and good in.. say... Japan, where everyone seems to have a 1 GB connection or some crazy stuff like that.. but not everyone's willing to have their bandwidth impacted.

      --
      [DISCLAIMER: This post is a work of satire and should not be misconstrued as a holy text upon which to base a religion.]
    6. Re:AOL deserved it by Anonymous Coward · · Score: 1, Interesting

      AOL blocked us twice. We have employees that pay to have their *paycheck* e-mailed to them (versus normal mail.)

      A few of them hit the SPAM button even though we have their signature on file signing up for this service, and we did a double opt-in verification after that.

      So AOL blocked us, and hundreds of other e-mailed paychecks to @aol.com and other AOL hosted accounts for several weeks. We had to jump through hoops to get ourself "whitelisted" as they say.

      The best way to respond is to have these customers complain to AOL. Some switched ISP's over this.

      The best way to respond to MAPS is to complain, or quit paying for their service. It is a paid for service.

      SpamHuas blocked KRAFT last week. If this doesn't get resolved soon, I am walking from SpamHaus. So will others. Power is in the numbers. If numbers walk, they loose power.

      My thoughts.

    7. Re:AOL deserved it by QuasiEvil · · Score: 1

      Couldn't have said it better - blacklists are almost worse than spammers. Sure, the spammers waste bandwidth and annoy us, but blacklists are basically admitting defeat and throwing out all the work that's built a universal email system. I can email anyone, anytime, for almost no cost. It's tremendous.

      What we really need are a bunch of steel spikes, hammers, and the spammers confined to a small room...

      Fix the problem. Don't make it worse with half-assed solutions like complete blacklist blocking (AOL, you listening? You're a huge part of the problem right now.) Me? I just use the blacklists to feed SpamAssassin, which tends to weigh things nicely and work the spam from the prime rib. :)

    8. Re:AOL deserved it by JWSmythe · · Score: 1


      If you're an AOL user, you're paying a flat rate.

      You can't be telling me that the spam you receive is anything like the porn you download and jerk off to all day at work.

      --
      Serious? Seriousness is well above my pay grade.
    9. Re:AOL deserved it by Morgon · · Score: 1

      Well the topic kinda drifted from AOL to a general discussion on email blocking.

      And if I download porn, at least I'm the one knowingly and accepting the data transfer.
      I run my domain on my home cable service.. and while my bandwidth is flat-rate, it's also finite. I use it for other things and I don't want it coming in without my consent.

      --
      [DISCLAIMER: This post is a work of satire and should not be misconstrued as a holy text upon which to base a religion.]
    10. Re:AOL deserved it by JWSmythe · · Score: 1


      Right, but staying on topic, the solution isn't to block any mail which may or may not be spam.

      In my last case, the person who marked the message as abuse, therefore blocking all my mail to AOL, was a subscribed newsletter subscriber. I feel I have to qualify that. These are verified users. Users who signed up to a site, and clicked the link in their confirmation Email, to verify that it was their Email address, with the option of "Receive Newsletter by Email" selected. I have no interest in sending to people who aren't users, they may or may not want to read the news.

      Our newsletters are exactly that. The news of the day. Well, two days. If you want on the list, you sign up, and have the option turned on. You want off the list, you uncheck the box in your options, or write to us to be removed. There is no advertising in the newsletter. Otherwise, I would question what we were doing. Are we trying to sell something, or provide the news?

      Now, people who mail spam crap need to be stopped. Arbitrary blocks are not the solution.

      Here's a specific case. I had someone call me this morning, complaining that every Email he sent out to friends bounced. It turned out because another user on his ISP sent out a spam, his entire ISP was blacklisted. Now, should every user on that ISP suffer because someone they don't even know sent out something that was considered abuseive??

      How about we continue this blacklist idea into real life. If a person in an apartment complex is annoying, put everyone on the block under house arrest, and put them in jail if they try to leave. Stupid, right?

      There are better methods available, which unfortunately require the cooperation of the hosting companies and bandwidth providers. If you don't cooperate, your connectivity gets cut, and your hosting is disabled.

      Unfortunately, connectivity and hosting mean money to the provider. They aren't necessarly cooperative with the idea. I do work for a hosting company. If we find someone has spammed, say through a script on their hosted site, if that customer did it, they lose their hosting account. If it was an exploitable script, either the script is disabled, or fixed. I'm very helpful with our customers, I'll fix their scripts for them.

      I have plenty of problems with getting things without my concent. My postal mailbox is my biggest problem. My box is literally full of stuff I never asked for, mostly "Current Resident" stuff. I can't just automatically filter them. I have to dig through, and find if there's any real mail mixed in. Of course, no one bitches about that.

      --
      Serious? Seriousness is well above my pay grade.
  10. You can please some ... by zappepcs · · Score: 2, Funny

    You can please some of the people some of the time... but this should just about please everyone :)

  11. What does this resolve? by dygital · · Score: 2, Insightful

    This doesn't resolve anything except make end users on both sides angry. This is very unproductive for both parties.

    I can say this well, lets say I know how things work; they have automated spam blocking mechanisms to disable accounts who spam. A majority of accounts used for spamming are compromised, and that is the issue. Repeat offenders are terminated. No questions, and they can not reactivate. Spammers are just password cracking accounts and bulkmailing out of them. It sucks because a few people who do it ruin it for everyone!

    I was helping a fellow member who couldn't CC 20 people on his biker club list. So, AOL is aware of the issue and trying their best to crack down on the bulk mail. Adding them to a blocklist WILL NOT stop bulk mail. This shakeup is not gonna "make AOL" doing anything.

    1. Re:What does this resolve? by micksterama · · Score: 1

      This will cause a bunch of phone calls to AOL's pathetic customer service. Hopefully they will be reading what is being written by their users and by mail receipients and will fix their horrific spam filtering. AOL has been using a sledgehammer to tap in a penny-nail as their approach to spam. They have reaped what they have sown...

    2. Re:What does this resolve? by dygital · · Score: 1

      Well, I *am* customer service. So, well,I can say thats ineffective.

    3. Re:What does this resolve? by Velcroman98 · · Score: 1

      The days of Bulk mailing via the Cc: and Bcc: are coming to an end. Private mailing lists work so much better. I also appreciate mailings lists because I always get a copy, and people don't accidently get dropped off. Yahoo lets you set up free and simple mailing lists that truly are opt-in. I've set them up for classes, and deleted them at the end of the semester. I also use them for homebrew clubs, and projects.

  12. Re:SWEET!!! by Anonymous Coward · · Score: 1, Funny

    I say we put AOL on all the blacklists and push them back off of the intarweb!

    I say we take off and nuke them from space!
    It's the only way to be sure.

  13. this is out of hand by nganju · · Score: 5, Interesting


    FTA:
    "the RBL blacklist is used by some of the biggest ISPs in the world, including RoadRunner, USA.net, BT, Telstra -- and AOL itself"

    I could send an email from my own account, to my own account, and it would be deleted as spam.

    --
    There are 2 kinds of people in this world. Those that can keep their train of thought,
    1. Re:this is out of hand by Secrity · · Score: 1

      It is very unlikely that mail sent from your AOL mailbox back to your AOL mailbox would go through a server that uses MAPS. It is much more likely that AOL uses MAPS only on the mailservers that receive mail from the Internet.

  14. irony by tverbeek · · Score: 1, Insightful

    To me this is ironic, because AOL is currently refusing e-mail from my server, due to unspecified (and assuredly inaccurate) allegations of spam coming from it.

    --
    http://alternatives.rzero.com/
    1. Re:irony by rovingeyes · · Score: 1

      by the way whats your mail server's IP?

    2. Re:irony by berbo · · Score: 1

      [aol]me too![/aol]

    3. Re:irony by tverbeek · · Score: 1

      127.0.0.1, why?

      --
      http://alternatives.rzero.com/
    4. Re:irony by rovingeyes · · Score: 1

      Ok I blocked it...oh wait!

  15. why is anyone still using MAPS? by frankie · · Score: 5, Interesting

    MAPS stopped being a reputable service ever since they joined MFN/Abovenet. I say this as someone who previously supported MAPS and even donated to their legal defense fund.

    It was quite sad to see them fall to the dark side. It's even sadder to see that MAPS is still in active use by anyone outside of MFN.

    1. Re:why is anyone still using MAPS? by Anonymous Coward · · Score: 0

      Mod parent up, they are riding now the rep they had at the very beginning of all this and they are now a money making concern, not the community/public service they started as.

    2. Re:why is anyone still using MAPS? by Saeed+al-Sahaf · · Score: 1
      they are now a money making concern

      So what? What does this have to do with anything? You draw a paycheck? You too are a "money making concern."

      --
      "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
    3. Re:why is anyone still using MAPS? by Anonymous Coward · · Score: 0

      It was built by asking everyone to contribute and donate. Now it is closed and "owned". I of the other posters commented that they donated to the legal fund. It has to do with loss of control and the attitude of those who were/are running the project/company. They took shit the community built and closed it down and are now selling the "reputation history of 1.5 billion IP addresses", a history that volunteers built and donated money to.

      It would be like musicbrainz closing access to their db and selling it to gracenote.

    4. Re:why is anyone still using MAPS? by Anonymous Coward · · Score: 0

      MAPS broke off all relation with MFN/AboveNet almost three years ago.

  16. Back-port by Kimos · · Score: 4, Funny

    Now we need to find a way to black-hole all of the AOL CDs being spamed to my snail mail address!

    1. Re:Back-port by DigitalCrackPipe · · Score: 1

      I prefer what some guys were doing a while ago - they were collecting truckloads of AOL cds for a special return-to-sender delivery. Right to AOL's front door.

      I need to find out if they succeeded. The pictures would be priceless.

  17. Happening to google too! by FocaJonathan · · Score: 2, Informative

    Google is getting blocked to spam too:

    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    [an address forwarded to gmail.com]

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 10): 554 Service unavailable; Client host [64.233.184.203] blocked using bl.spamcop.net; Blocked - see http://www.spamcop.net/bl.shtml?64.233.184.203

    --

    The address: 64.233.184.203 is wproxy.gmail.com

    1. Re:Happening to google too! by morcego · · Score: 2, Informative
      --
      morcego
    2. Re:Happening to google too! by Lost+Race · · Score: 1

      Google has spammed me a couple of times. They're in my private blacklist now, and probably lots of others too.

    3. Re:Happening to google too! by kindbud · · Score: 1

      They put them in, they take them out. I've gotten Spamcop bounces when sending from Gmail before, too, only to have the listing disappear a few hours later, and no problems sending mail again to the same destination.

      --
      Edith Keeler Must Die
    4. Re:Happening to google too! by Curl+E · · Score: 1
      Are you sure ?


      Yep. Times are NZST = GMT+12

      Apr 26 00:38:13 foo sm-mta[67150]: j3PCcAoc067150: from=<AAAAAAA@gmail.com>, size=6724, class=0, nrcpts=1, msgid=<BBBBBBBB>, proto=ESMTP, daemon=MTA, relay=wproxy.gmail.com [64.233.184.203]
      Apr 26 05:56:15 foo sm-mta[72139]: ruleset=check_relay, arg1=wproxy.gmail.com, arg2=127.0.0.2, relay=wproxy.gmail.com [64.233.184.203], reject=553 5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?64.233.184.203
      Apr 26 08:37:17 foo sm-mta[74845]: ruleset=check_relay, arg1=wproxy.gmail.com, arg2=127.0.0.2, relay=wproxy.gmail.com [64.233.184.203], reject=553 5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?64.233.184.203
      --
      Backups are for wimps. Real men post their data in comments and have slashdot mirror it
  18. Genuine users blocked by Virtual+Karma · · Score: 2, Insightful
    The real problem comes when Genuine users of a service are blocked. I'm used to hearing woes of web masters who have been blocked by Google Adsense without any explaination. I'm sure Google has its reasons (and they have openly admitted that the reason is that they dont want to provide a road map to trick the service).

    Now coming to /.
    whenever i try posting from home I get a message announcing "bad postings from your subnet.. hence you have been blocked" Now I have tried connecting to various wireless networks. Still the same message. My karma is 'good'. It implies that most of my postings get modded up. Still I'm BANNED from /. (before you pounce on me, I have emailed to the id that comes up in the message, got a response that i'm in timeout zone. Forever???)

    Now coming back to the real problem. AOL is a profit driven corporate. Imagine if they insert the names/ids of small time rivals in their list. The poor souls would have no clue what hit them.

  19. MAPS is a for-pay RBL. by markv242 · · Score: 1
    How does someone seriously justify this?

    Because customers are paying them to do it. If Kelkea (the new MAPS owners) lose enough business because they put a large chunk of AOL on their blacklist, then they'll think twice before making large decisions like this.

    However, my guess is that they won't lose any business at all.

    1. Re:MAPS is a for-pay RBL. by Jak+Crow · · Score: 1

      MAPS was not bought by another company. The owners of MAPS made a new company to take ownership of MAPS for tax and "hey! buy us!" purposes. It's still run by the same ass that's let Margie Arbon and Susan Tait almost run the place into the ground before he pulled his head out of his ass and got rid of them, but the damage was already done. These days, MAPS is irrelevant to the whole anti-spam effort.

  20. Re:SWEET!!! by Anonymous Coward · · Score: 0

    You've fought them for blacklisting your client's what?

    Oh, you don't know the difference between possessive and plural. How long have you been using this language?

    While I'm delivering pedantry, I may as well also point out that an IP-based blacklist containing every AOL IP in existence would not stop spoofed AOL mail. It's spoofed; it's not coming from AOL's relays.

  21. Who still uses the MAPS RBL? by stilwebm · · Score: 4, Interesting

    I quit using MAPS years ago because it was no longer effective, especially for business use. Their solution to one spam from a customer of a large ISP is to block the whole ISP or, if you were lucky, just the whole contiguous IP space that one spam came from. Still, this meant something like a quarter of the Fourtune 500 had mail servers being blocked, which is unacceptable for a business-to-business email server. Worse, it rarely blocked much spam.

    In fact, I just searched the MAPS RBL for the last ten spams rejected by my mail server and only two of the hosts were listed in the MAPS RBL.

    1. Re:Who still uses the MAPS RBL? by ckuske · · Score: 1

      MXRate is a RBL that doesn't convict hosts on ONE report like MAPS does.

      Recommendations for blocking an IP are based on typically thousands of reports, and if the reports stop (no spam activity), the address will fall off the list within an hour or two. Everything is based purely off statistics, no human factors enter the equation.

      Plus, you can also have MXRate return a certain IP if you want to block SMTP requests from countries you select, or also block SMTP requests from all countries except for those that you select.

      It's 99.7+ % accurate at the moment, and consistently catches more spam than SpamCop and SBL. Plus, you can locally host the RBL on a Windows box if you have one available via a simple Windows service, which saves bandwidth out to the net.

  22. Hmm by Sv-Manowar · · Score: 2, Insightful

    It seems like the anti's aren't doing themselves much good at the moment, when events like this hit the news, the block lists just loose credit in people's minds

    As much as anyone hates AOL and finds this funny, it is more the entire anti spam community in general, than AOL in the short term.

    1. Re:Hmm by Anonymous Coward · · Score: 0

      It seems like the anti's aren't doing themselves much good at the moment

      Note that 'anti' is a spammer-term for anti-spammers. Whenever the term is uttered it's usually pretty clear which side of the fence the person uttering it is.

    2. Re:Hmm by Anonymous Coward · · Score: 0

      The might have been the case long ago, but now too many regular, nonspamming people are getting screwed by zealotry, so anti-spammers are getting to be in the same category as corrupt cops and govt. agencies - hypocrites who trample the little guy in a rush to engage "the enemy".

      As in any war, it doesn't matter who steps on you - you are still stepped on.

  23. On SpamCop too by goDzi7la · · Score: 4, Informative
    1. Re:On SpamCop too by NuShrike · · Score: 1

      No it's NOT:

      205.188.157.37 not listed in bl.spamcop.net

    2. Re:On SpamCop too by goDzi7la · · Score: 1

      lol. Well, it *was* on SpamCop earlier today. And we had some bounces because of it. Apr 26 14:20:17 mail2 sm-mta[21597]: ruleset=check_relay, arg1=imo-d05.mx.aol.com, arg2=205.188.157.37, relay=imo-d05.mx.aol.com [205.188.157.37], reject=553 5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?205.188.157.37

    3. Re:On SpamCop too by mschoolbus · · Score: 1

      I sent a gmail today and it got blocked by SpamCop :-/

  24. No sympathy by Anonymous Coward · · Score: 1, Informative

    Running a small web hosting company, I use RBLs, but I would never consider using one with lunatics in charge (e.g. MAPS) just because it would generate too many compliants from my clients.

    That said, I am glad there *are* people using MAPS, and I have absolutely no sympathy for AOL. They have some of the most idiotic and overzealous spamfilters on the planet, and I've been burned by them on a number of occasions. My server IPs have never been on any public blacklist, and I've never had any trouble getting email to other mass providers (Hotmail, Gmail, Yahoo). But there has been a steady stream of problems with AOL.

    As far as I'm concerned, if this hurts them, good. They're getting a taste of their own medicine.

  25. Update from link by AvidLinuxUser · · Score: 2, Informative

    [UPDATE: Looks like MAPS changed its mind. As of Tuesday afternoon ET (GMT -4:00), AOL's listing at the MAPS site is gone, and a lookup shows AOL's mail servers no longer seem to be on the MAPS RBL list. No word yet on whether AOL resolved the spam problems, or if MAPS just decided to give AOL more time.]

  26. Fair is fair by dcigary · · Score: 1

    I've had many years of emails I've sent to users at AOL accounts simply vanish into the ether. No bounces, no receiving of the emails on the other side. Maybe this will wake them up to some type of responsibility of running a accurate and reliable mail service, and policing their own users to weed out the bad apples.

    --
    ...my Karma ran over your Dogma...
  27. UPDATED by TheHawke · · Score: 2, Interesting

    Apparently AOL got their heads out of their collective asses. MAPS pulled the entries as of noon Eastern time (-5 GMT).

    --
    First rule of holes; When in one, stop digging.
    1. Re:UPDATED by Anonymous Coward · · Score: 0

      Just a FYI, Eastern Time is -4 GMT at the moment.

      Ok, this is almost as bad as correcting spelling, but if you're gonna take the trouble to write the offset from GMT... nevermind.

    2. Re:UPDATED by Anonymous Coward · · Score: 1, Insightful

      More likely that MAPS got their heads out of their collective asses and removed the block.

  28. AOhell by digitaldc · · Score: 2, Insightful

    AOL has had a large swath of its IP addresses...Sorry I can't show you this listing.
    Judging by the fact that a large amount of spam we get is from AOL, I can see why they are getting blocked.
    AOL profits from these spammers and they know it. Very soon, AOL needs to take control of their spammers and start blocking them. Apparently, this is either too difficult & time consuming for AOL, or they just don't care and know that the profits will just keep rolling in.
    There are so many other better alternatives to AOL, I don't even know why people use AOL in the first place. I guess it is all those damn install cds they dump all over the place like rabbit poop.

    --
    He who knows best knows how little he knows. - Thomas Jefferson
    1. Re:AOhell by duffbeer703 · · Score: 1

      You're either full of crap, or you are clueless and cannot distingush spoofed mail from legit mail.

      The RBL lists have been around for a long time, yet there has been zero impact on spam. I'm frankly shocked that anyone still uses them at all.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    2. Re:AOhell by Anonymous Coward · · Score: 0

      If you think the spammers are actually paying customers, you are sadly mistaken.

    3. Re:AOhell by snorklewacker · · Score: 4, Insightful

      AOL profits from these spammers and they know it.

      Bullshit. MCI profits from spammers. You're talking out of your ass. You think they care about the monthly dialup access fees from spammers? AOL until recently had Carl Hutzler, one of the most respected names in anti-spam, who has turned AOL around and made them one of the leaders in anti-spam, from outbound port 25 blocking to SPF. Ask anyone on NANAE .. hell, ask the kooks, they'll tell you AOL has a fraction of the spam problem anyone else does, and their main complaint is only bounce spam, which they've nearly eliminated this year. Carl has since moved on (got promoted I think) and left two more in his stead who hopefully will continue to be as effective as him.

      MAPS is run by some righteous little twits driving their fiefdom of an RBL into irrelevance at flank speed. Most responsible admins have moved on to some subset of SORBS, Blitzed OPM, and the Spamhaus XBL, with perhaps SPEWS turned on for advisory data only.

      You on the other hand just think you're hot shit because you don't like AOL.

      --
      I am no longer wasting my time with slashdot
    4. Re:AOhell by meringuoid · · Score: 1
      Judging by the fact that a large amount of spam we get is from AOL, I can see why they are getting blocked.

      Though bad in many ways, AOL are not a spam-friendly operation by any means. You do not get a large amount of spam from AOL. What you get is a large amount of spam with forged headers that looks like it is from AOL. There's tons of that.

      AOL are wielders of the special-issue BFG-9000 ultra-merciless LART, I'll say that for 'em. Draconian filters on anything coming in, and a distinctly Genghisian attitude to anyone trying to spam out.

      --
      Real Daleks don't climb stairs - they level the building.
    5. Re:AOhell by fdiskne1 · · Score: 1

      The RBL lists have been around for a long time, yet there has been zero impact on spam. I'm frankly shocked that anyone still uses them at all.

      Maybe there's zero impact on the amount of spam being sent, but there is a huge impact on the amount of spam being received. I block 90,000-120,000 spams per week by way of RBLs. These amount to huge amounts of bandwidth that I don't have sucked up by spam. Of those that make it through to the next level of filtering, there's still another 20,000-50,000 that get blocked per week. I'd say RBLs make a big difference for me. It's not the only tool I use, but it's my first line of defense. I've had some people get blocked that were legit businesses, but that was only because they had admins that didn't know how to lock down their mail servers. Once I explained it, they got them fixed and thanked me. Don't use RBLs if you don't want to. That doesn't bother me a bit. But don't say I shouldn't be using them.

      --
      But why is the rum gone?
    6. Re:AOhell by emtboy9 · · Score: 1

      Ditto... All I can say is that when I was unfortunate enough to be administering a couple mail servers for a small ISP, roughly 80% of all spam we intercepted came from address space allocated to RIPE.NET in europe...
      Never really had a problem with AOL, although they DID blacklist a couple of our hosted domains due to spam issues, which we found out were caused by stupid website owners running formail.cgi scripts, which were expressly verbotten in the AUP for our hosting service...

      They complained enough when AOL blacklisted their IPs, just imagine how badly they complained when we deleted their cgi scripts... heh...

      --
      "Our funds have never taken part in toxic or death spiral convertible financings of any sort" -BayStar's managing partne
    7. Re:AOhell by signe · · Score: 2, Informative

      AOL until recently had Carl Hutzler, one of the most respected names in anti-spam, who has turned AOL around and made them one of the leaders in anti-spam, from outbound port 25 blocking to SPF.

      Don't credit things to people if they didn't do them. Carl wasn't responsible for outbound port 25 tagging/filtering/blocking. I know that for an absolutely certainty. And while Carl may have done a lot of anti-spam work, the outbound port 25 work is what dropped AOL from one of the top 5 spammers to not even on the list of the top 50 as soon as it was implemented (according to SpamCop, at the time).

      -Todd

      --
      "The details of my life are quite inconsequential..."
    8. Re:AOhell by ahodgson · · Score: 1

      The RBL lists have been around for a long time, yet there has been zero impact on spam. I'm frankly shocked that anyone still uses them at all.

      Really? Q: How many legitimate companies spam? A: very few. Why? Because they can't afford to get blacklisted.

      Spam would be _so_ much worse without people doing what they can to fight back.

    9. Re:AOhell by dygital · · Score: 1

      I couldn't agree any more! 99.9% of all outbound spam is compromised accts. AOL is not profiting by any means of sending spam. n00b.

    10. Re:AOhell by Michael+Hunt · · Score: 2, Informative

      Carl hasn't left AOL... He's no longer their postmaster god, but he's moved sideways into a role known as 'Director, Host Mail Development.'

      I'd assume he's still doing good things at AOL as far as anti-spam goes, given his new title.

    11. Re:AOhell by RosserShark · · Score: 1

      I ask that you please pull those facts up for me? We have a couple million email customers and we use RBL's. We were using Spamhaus and MAPS, we had their black lists actually as feeds into the routers. So if you were in those black lists you couldn't even get past the router. Well we dropped MAPS and kept Spamhaus except we move the black list to the ironports. We went from roughly 600 message attemps/s to nearly 4k message attemp/s. Zero impact on spam my ass!

      --
      http://www.rossershark.us
    12. Re:AOhell by Anonymous Coward · · Score: 0
      MAPS is run by some righteous little twits driving their fiefdom of an RBL into irrelevance at flank speed. Most responsible admins have moved on to some subset of SORBS, Blitzed OPM, and the Spamhaus XBL, with perhaps SPEWS turned on for advisory data only.


      Agreed. You can drop MAPS, save money and get a much better bit of spam rejection with less false positives with only two or three RBLs:

      sbl-xbl.spamhaus.org
      list.dsbl.org
      bl.spamcop. net

      sbl-xbl has Blitzed OPM built in.

      Used in that order, next to no false postives. If bandwidth is really an issue, one can drop the bottom two and only gain ~10% more spam.

      SORBS is good at spam blocking too, but the false postives go up too much for the ISP clueless users I have to herd in $DAYJOB. A subset (open proxies, dynamic) is quite usable though, but only gives a few % more than using the three lists above.

    13. Re:AOhell by Anonymous Coward · · Score: 0

      Pretty good idea with the router blocking. We also dropped MAP$ and just use Spamhaus, it's better and cheaper - oh, and probably will not block AOL due to a few spams!

      I think you're also saying Spamhaus works better?

      Any other tricks you use?

  29. Not me, Baby! by Anonymous Coward · · Score: 0

    On my systems, if Spamhaus XBL returns 127.0.0.x the connection is severred BEFORE transfer. You're not wasting my bandwidth, processing, disk space, time!

    I'm also in favor of blocking country TLD's that I don't deal with on a regular basis. Strangely, I have no customers in Russia, China, Poland, Korea and many other less significant nations.

    In my "house" the spam tripwires are very sensitive and when they get tripped, the tripper is outa there, Baby!

    AOL LOL

  30. No. by autopr0n · · Score: 1

    People who use RBLs with overzealous admins, and force everyone on their network to use them as well suck. For your own personal server, just stop using MAPS RBL. What sucks is when you have BOFH types using RBL lists at ISPs, where individual users have no control over how their mail is filtered. On the other hand, AOL is overzealous with their own spam blockers, so meh. (Third hand: how much you want to bet AOL gets taken off the list the second they fix the problem, unlike small ISPs)

    --
    autopr0n is like, down and stuff.
    1. Re:No. by secolactico · · Score: 2

      On the other hand, AOL is overzealous with their own spam blockers, so meh

      Yes they are. But in their defense, they are quick to unblock you provided you comply with their request (fixing the problem, setting up reverse, etc).

      My only complain is that any email you send to them gives you an autoreply telling you to phone their postmaster helpdesk.

      But at least you don't get caught in limbo like so many unlisting procedures out there.

      --
      No sig
  31. *everyone*? by autopr0n · · Score: 1

    No, for most people these filters are implemented at their ISP, and they have no control over it.

    --
    autopr0n is like, down and stuff.
  32. the shoe is on the other foot... by machinegunhand · · Score: 2, Interesting

    One of my most frequest complaints from my customers has to do with their inability to send email to AOL customers. AOL has shown little restraint when it comes to blacklisting others. This is a nice wake up call for AOL. Live by the blacklist, die by the blacklist.

  33. Re:SWEET!!! by Anonymous Coward · · Score: 0

    How's your Portuguese? Bitch!

    Vá foder-se.

  34. My name is .... by 1_brown_mouse · · Score: 2, Funny

    Inigo Montoya, you sent me SPAM, prepare to die.

    1. Re:My name is .... by Anonymous Coward · · Score: 0

      I did not spam you, look at my hand, I have only one mouse!

    2. Re:My name is .... by joeytmann · · Score: 1

      inconceivable!

      --
      Insert funny smart-ass comment here.
  35. Receivers *choose* to use RBLs by Vainglorious+Coward · · Score: 3, Insightful

    I've got e-commerce clients that, unable to communicate gracefully with AOL users, would run into trouble with a third or more of their customers. This is not trivial, it's blacklist BS

    Is MAPS forcing you to use their lists? No. So what's your problem?

    --
    My next sig will be ready soon, but subscribers can beat the rush
    1. Re:Receivers *choose* to use RBLs by Mike+Rubits · · Score: 1

      The problem is some people ARE being forced to use their lists, because they have no say on it, or have to send e-mail to someone who DOES use them.

    2. Re:Receivers *choose* to use RBLs by ScentCone · · Score: 1

      Is MAPS forcing you to use their lists? No. So what's your problem?

      Just because I host or maintain e-commerce tools for a merchant doesn't mean they're in the mood to break their e-mail away from some other ISP to which they're somewhat attached, or which they use for mail because that's who provides the pipe into their offices. Of course I'd prefer to host their mail, though spam management has me more and more allergic to that side of the business. Issues like this can kill a man-week of productivity, with no guarantee it won't pop back up the next week.

      --
      Don't disappoint your bird dog. Go to the range.
    3. Re:Receivers *choose* to use RBLs by zakezuke · · Score: 5, Insightful

      Is MAPS forcing you to use their lists? No. So what's your problem?

      So in the end no one is accountable. The ISP doesn't make the list MAPS does, so it's not their fault. MAPS says no one has to use their lists so it's not their fault they just make the list. Any collateral damage is just a figment of your imagination. Nobody's fault, nobody's problem.

      This is the major issue I have with many spam lists. You are fed this circular logic and the only way to break the circle is to change ISPs and hope you don't have a problem again.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    4. Re:Receivers *choose* to use RBLs by dubl-u · · Score: 1

      So in the end no one is accountable.

      Oh, please. The people who choose to use the RBLs are accountable to their users, who are usually their employers or customers. The people you send mail to may not be accountable to you, but it's not clear to me that's a problem.

    5. Re:Receivers *choose* to use RBLs by DA-MAN · · Score: 1

      So in the end no one is accountable. The ISP doesn't make the list MAPS does, so it's not their fault. MAPS says no one has to use their lists so it's not their fault they just make the list. Any collateral damage is just a figment of your imagination. Nobody's fault, nobody's problem.

      Not true, it's the people who buy from spammers fault. If spamming weren't so damn profitable, then it would cease to exist. Plain and simple!

      You make it sound as though the spam problem that sysadmins deal with is non-existant, guess what buddy . . . without dnsbl's in place there is a good chance that most e-mail servers would be choking and full. Spamming is a real pain in everyones ass, and its going to suck until it's obliterated or until providers take personal responsibility (yeah right ...).

      This is the major issue I have with many spam lists. You are fed this circular logic and the only way to break the circle is to change ISPs and hope you don't have a problem again.

      If you care so much about it, run your own and do as you wish. You don't need to change isp's.

      --
      Can I get an eye poke?
      Dog House Forum
    6. Re:Receivers *choose* to use RBLs by zakezuke · · Score: 1

      Not true, it's the people who buy from spammers fault. If spamming weren't so damn profitable, then it would cease to exist. Plain and simple!

      Wow, you missed the point. You really really missed the point. The point is here and you're off in Egypt somewhere.

      You make it sound as though the spam problem that sysadmins deal with is non-existant, guess what buddy . . . without dnsbl's in place there is a good chance that most e-mail servers would be choking and full. Spamming is a real pain in everyones ass, and its going to suck until it's obliterated or until providers take personal responsibility (yeah right ...).

      The point was... you have these people who make black lists. Your ISP uses their black list. If there was an error and you're on the black list, the ISP typically doesn't flag you as a good guy, they refer you to the people who maintain the list denying accountability for it. A well managed list will provide you with a procedure to get off the black list, and re-evaluate entries. A badly managed list will blacklist you at the first complaint whether spam or not, keep whole address blocks listed even if sold to someone else and no longer a source of spam (d'oh that's why that net block was so cheap). These bad lists will say "We just make the list, it's up to your provider to use it, talk to them it's not our problem" in the hopes that their list causes people to leave their provider. Great if it's a spam ridden nest of hell, but bad if it's not.

      This is what I mean about a lack off accountability. Two groups, the subscriber and the list manager, in some cases, will just play dodge ball with the issue. The ISP could if they wanted manage a small whitelist to deal with cases where the blacklist is invalid. But for the most part they don't and refer you to the list maintainer. List maintainer, in most cases will refer you back to the ISP.

      In some cases, the solution is worse than the problem. This is what I mean by accountability.

      If you care so much about it, run your own and do as you wish. You don't need to change isp's.

      Righto.... you really want whords of AOL users to run their own mail servers? Not to speak of the fact that ISPs like AOL block outbound port 25 for good reasons. Not sure about inbound. Besides, this does NO good what so ever on any house connection as chances are it's blocked already, either by people who take your advice and end up being open relays or spammers they buy into it cause of the open port 25.

      I understand full well spam is a huge problem. But also a huge problem are bad lists that people subscribe to the bad lists, the ones poorly maintained that will flag on the first complaint, that will not unflag even if there is proof of new ownership / resolved security issues / spammer disposal...etc...etc...

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    7. Re:Receivers *choose* to use RBLs by farnz · · Score: 1
      The blame lies with the recipient who chooses to use a blacklist. By setting up my mailserver to use (say) MAPS RBL as an absolute indicator of whether I wish to receive e-mail from you, I am partly delegating my mail policy to MAPS.

      If my decision to use MAPS RBL affects my customers' ability to receive legitimate e-mail, they should take action, as I should be answerable to them (in the worst case, they can pay for alternate mail provision). As sender, you have no relationship to me, as recipient, you do.

    8. Re:Receivers *choose* to use RBLs by zakezuke · · Score: 1

      The blame lies with the recipient who chooses to use a blacklist. By setting up my mailserver to use (say) MAPS RBL as an absolute indicator of whether I wish to receive e-mail from you, I am partly delegating my mail policy to MAPS.

      If my decision to use MAPS RBL affects my customers' ability to receive legitimate e-mail, they should take action, as I should be answerable to them (in the worst case, they can pay for alternate mail provision). As sender, you have no relationship to me, as recipient, you do.


      It would be nice if other admins agree with you. Many choose to believe what they are subscribing to is a service. I've never had a formal contract with any RBL so I don't know the details of the contract. But I suspect the belief that it is a service leads them to push the responcibility to the RBL maintainer to update and make corrections rather than what you sugest and maintain a whitelist based on the customer's request.

      There have been too many times I've had to go through the circle of madness "hey, we are not getting e-mail from there, please fix it" only to have the responce be

      1. Run your own damn smtp server (Good idea, but that's not what we're paying for).
      2. Contact the RBL (Who in turn say contact the ISP)
      3. Tell the sender to switch ISPs the filthy spammers (or change ISPs and pick one that doesn't deal with buck passing).

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    9. Re:Receivers *choose* to use RBLs by farnz · · Score: 1
      In the end, it's the recipient's mail admin who uses an RBL, not the sender's. Therefore, as a mail sender, I have no power to get something done about a bad RBL that some mail admin uses; as a recipient, I can complain, contact the mail admin's manager, or even switch service altogether.

      If you're paying for e-mail, and your mail admin isn't clueful enough to understand that an RBL is a delegation of mail policy to the admins of that RBL, then your mail admin has other issues too; either a God complex (in which case what else is he doing with your e-mails?), or plain old promotion beyond the point of competence.

      And I'm not suggesting that an admin maintains a whitelist on a customer's request; I am suggesting that they have an unfiltered (slow) server for customers who ask for it, and that the admin should be responsible for dealing with the RBL maintainers if a customer complains about an entry. Simply put, I'm paying for an e-mail service; you are providing it, and I shouldn't have to know what RBLs you use, what anti-spam packages you have running, what mail server, what greylisting system. If I can't receive e-mail I want to receive, you are responsible for getting things changed, and if you won't do that, I should switch to a different mail provider.

  36. Wow, poned, but... by j!mmy+v. · · Score: 2, Funny

    ...but what will I do with my remaining 67578 free hours?

    --
    -- often wrong; never in doubt
  37. Good... by msimm · · Score: 1

    Now maybe MAPS has put the last nail in its own coffin. In the beginning I could see the reasoning (no better solution) but as time has passed so has their usefulness, and honestly their integrity (if they ever had any, I didn't follow it that closely).

    --
    Quack, quack.
  38. And I quote: by jzeejunk · · Score: 1

    HA HA HA HA! I didn't get the joke

    --
    sarchasm
  39. mostly funny because... by Anonymous Coward · · Score: 0

    mostly funny because of the last aol ad i saw on tv. it depicted two aol employees walking into the corporate office, as the doors shut behind them on some solicitor yelling about 'great' stuff. on another note - of the 8 pieces of spam in my (free as in promo) aol account's mailbox, 7 are from inside aol.

  40. less spam today... by joeldg · · Score: 2, Interesting

    well, with less spam today I cannot say I am complaining at all...
    And really.. my rbl and filtered spambox only has a couple hundred spams in it, whereas it normally has ~600 by this time...

    I might blackhole aol mails after this just to cut down on my daily intake of the processed pig.

  41. Maps is no longer listing AOL emails by retromad · · Score: 1

    RTFA y'all

  42. Yes! by jac1962 · · Score: 1

    Karmic retribution at its finest!

    --
    "I worked hard for it. I deserve it. And I have it," Campbell said. "It's all mine."
  43. Spam emanating? by PrimeWaveZ · · Score: 0, Offtopic

    Isn't that like having flames emanate from my ass after eating at Taco Bell?

    Or is it more like people emanating from a theatre during a screening of "Gigli: Special Edition"?

    1. Re:Spam emanating? by n6kuy · · Score: 1

      Taco Bell food causes flames to emanate from your ass? Are you from like, Massachusetts or something?

      What a wimp! You'd never make it here in New Mexico.

      --
      If you disagree with me on social issues, then it's pretty clear that you are a narrow-minded bigot.
    2. Re:Spam emanating? by antispam_ben · · Score: 1

      Taco Bell food causes flames to emanate from your ass? Are you from like, Massachusetts or something?

      What a wimp! You'd never make it here in New Mexico.


      AOL: The Taco Bell of Internet Access.

      --
      Tag lost or not installed.
    3. Re:Spam emanating? by PrimeWaveZ · · Score: 1

      No, I am from Southern California. I appreciate good (real) Mexican food, but Taco Bell just wreaks havoc on my digestive tract.

  44. Gomer Pyle quote: by antispam_ben · · Score: 1

    Surprise, surprise!

    --
    Tag lost or not installed.
  45. Yeah? by Cyno · · Score: 0, Flamebait

    I would have blocked AOL just on principal. I mean, who actually uses AOL?

  46. Spam is right by Anonymous Coward · · Score: 0

    Spam is good innovative capitalism.

    Only communists want to stop spam. I live in the United States of American, and therefore, can do what I like.

  47. the worse spam by wk633 · · Score: 1

    What I hate are those fscking CDs AOL keeps sending. Some of the cases are ok, but in general they're a pain in the ass. Hey, AOL, WE DON'T NEED YOUR STUPID 'FREE' CDs!!!

    1. Re:the worse spam by ichabod.crane · · Score: 1

      I actually like those *free coasters *free durable cd cases for cd-mailing [yeah i do that too] *free wall art *free killer Freesbies [pun intended] to throw at -stray dogs -damn kids who would not get out of my yard -$any_entity_that annoys me

      --
      there is no magic there are only onions
  48. Pay the Danegeld and the Dane is ever at your door by Anonymous Coward · · Score: 1, Interesting

    Heh, I don't want your clients.

    You'd be suprised how few businesses would suffer from blocking AOL completely. I blocked 'em off ten years ago and I'm doing just fine, thank you.

    Until AOL implements SMTP (what they do now isn't SMTP, it's their own bastard email protocol - SMTP requires a live human to monitor the postmaster address) nobody should talk to them.

    You're just encouraging them (and others) to blow off the RFCs when you allow them to talk to your mailserver.

  49. I for one... by Anonymous Coward · · Score: 0

    welcome our new AOL-blacklisting overlords.

  50. Nobody uses MAPS by Anonymous Coward · · Score: 0

    I don't know anyone that uses MAPS - which makes it nobody right?

  51. KARMA'S A BITCH!!! by micksterama · · Score: 1

    I tried to send a link the other day for an innocuous fun holiday site to my in-laws and AOL blocked it. For 2 weeks I couldn't send my brother e-mail at AOL because they were blacklisting my domain even though it was due to an incorrect IP address in THEIR system. Finally today I got a call from a business associate telling me her e-mail couldn't get through to my work account (different mail account than above) because SpamCop had sent back a message stating it was blacklisted. After some research on the IP address and some snooping, sure enough, I confirmed it was Blacklisted. I had my admin open the filter for that particular IP address but I doubt we'll be seeing much AOL e-mail on either server for a while... KARMA'S A BITCH-EH AOL??????

  52. HOWTO get off RBL lists? by danmart · · Score: 1

    how did you get un blacklisted? Some of these places have no contacts and no way to get out of blacklist or to even find out how you were placed in. Can anyone share how they got off a list? The steps involved and the timeframe. Everyone likes to joke about AOL but it is serious stuff to be wrongly accused because someone near your ip MIGHT have sent a single spam.

  53. mod parent way up by Anonymous Coward · · Score: 0

    finally somebody has the fucking balls to tell it like it is

    1. Re:mod parent way up by Anonymous Coward · · Score: 0

      Hahahahahahaha! Dude that was a joke. Oh you guys kill me sometimes ... and sometimes I wish you would.

  54. Re:SWEET!!! by LnxAddct · · Score: 1

    AOL was blocked from 1 spam email coming from a server. RTFA. That is ridiculous. AOL is one of the few ISPs that is active against spam and is very progressive in the field. They don't send out any spam, dont let their customers, etc... If you get caught sending spam on purpose you'll never be a customer again. If you're infected, AOL's outbound spam filters will 99.9% of the time stop it. Yes that is right, AOL scans inbound and outbound during a service for the internet. People bitch and moan when they get black listed, well don't send email that users might not want or interpret as spam. AOL listens to their customers, if the customer says its spam, then its spam regardless of what you say.
    Regards,
    Steve

  55. Deja vu, all over again! by patrick42 · · Score: 1

    Wow, MAPS is up to their usual shoot-now-ask-questions-later approach. Reminds me of times not long ago... We stopped using MAPS after the last incident, and our level of spam has not increased that I've noticed. I encourage others to try for a few days without MAPS (SORBS and spamcop seem all right) to see if they really notice a difference.

    1. Re:Deja vu, all over again! by Anonymous Coward · · Score: 0
      Wow, MAPS is up to their usual shoot-now-ask-questions-later approach. Reminds me of times not long ago... We stopped using MAPS after the last incident, and our level of spam has not increased that I've noticed. I encourage others to try for a few days without MAPS (SORBS and spamcop seem all right) to see if they really notice a difference.


      You can drop MAPS, save money and get a much better bit of spam rejection with less false positives with only two or three RBLs:

      sbl-xbl.spamhaus.org
      list.dsbl.org
      bl.spamcop. net

      Used in that order, next to no false postives. If bandwidth is really an issue, one can drop the bottom two and only gain ~10% more spam.

      SORBS is good at spam blocking too, but the false postives go up too much for the ISP clueless users I have to herd in $DAYJOB.

  56. As someone familiar with all the players... by Anonymous Coward · · Score: 0

    let me tell you that the folks staffing MAPS today bears little resemblance to the MAPS of a few years ago.

  57. Turnabout is fair play... by Lord+Jester · · Score: 1

    I remember a while back when AOL did something similar. They just arbitrarily decided to block any mail from a server whose reverse lookup was a dsl host of some sort.

    I have business class DSL and run my own server and was un able to e-mail anyone I knew on AOL for a short time. At that time I had a host who wouldn't reconfigure the reverse lookups.

    However, working for a college, I understand the problems this will create. A lot of people out there have AOL accounts, either because they don't want to have to think while they are online or that is all they can get. Believe it or not, the latter does occur in some places, but it is fewer and farer between.

  58. I think I am hot shit because I dont like AOL by digitaldc · · Score: 1

    LOL

    --
    He who knows best knows how little he knows. - Thomas Jefferson
  59. Sample AOL Spam Email by Anonymous Coward · · Score: 0

    Dear Internet user:

    Since you haven't responded to the mountians of CDs we have mailed you, we thought an email was appropriate.

    AOL is not only fast, fun, and ultra cool, but you can have it at the amazingly LOW price of $21.95 a month. This gets you all the great AOL content and some must have tools like the anti-spam and pop-up blocker.

    Don't delay any longer. Sign up today!

    AOL

  60. Use RBL for TEMPORARY (4xx) rejections by mi · · Score: 2, Insightful
    Instead of rejecting e-mails based on RBLs, how about temporarily rejecting them (with a 4xx code)?

    This way the accidentally blacklisted server has several days to straighten things out while the really spammy server gets overloaded with huge mail queue.

    Using my skem milter is one way to do that intelligently... :-)

    --
    In Soviet Washington the swamp drains you.
    1. Re:Use RBL for TEMPORARY (4xx) rejections by emil · · Score: 2, Informative
      This way the accidentally blacklisted server has several days to straighten things out while the really spammy server gets overloaded with huge mail queue.

      Most spam engines don't use a mail queue, which is why greylisting works so well.

    2. Re:Use RBL for TEMPORARY (4xx) rejections by mi · · Score: 1
      Most spam engines don't use a mail queue, which is why greylisting works so well.
      I was talking about a misconfigured server used by spammers because of ignorance (or complacency) of the owners. A growing queue is likely to make them notice the problem.

      As for spamd's greylisting, yes, it is another way to implement it. It has an inconvenience, IMHO, requiring a database, whereas my skem keeps the state in a way, that's easy to monitor and alter without special utilities -- relying on the filesystem for efficiency.

      You did not really look into it before rushing to "plug" your favorite operating system here, did you?

      Try my milter -- it should build on OpenBSD without a problem...

      --
      In Soviet Washington the swamp drains you.
    3. Re:Use RBL for TEMPORARY (4xx) rejections by MikeBabcock · · Score: 1

      I always 4xx (temporary reject) incoming messages on any of the four RBL-type lists I use.

      I have a tendancy to use the near-zero time lists; spam goes out in batches of thousands or millions at a time -- blocking a mail server an hour after the first message often means getting all the spam anyway.

      --
      - Michael T. Babcock (Yes, I blog)
  61. very good idea, like a credit rating and score by davidwr · · Score: 1

    It would be very nice of RBL managers could give me data such as size of affected blacklist, estimated % of traffic that is bad, and other factors so that I could combine that with my own criteria to manage the spam.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  62. size isn't issue, % of good traffic is by davidwr · · Score: 1

    A medium-sized ISP with 10,000 customers with 10% of outgoing mail being spam should be treated the same as a mega-ISP with 10% of its outgoing mail being spam.

    Same goes if the % is 99% - in that case I'd blackhole them entirely no matter how big or small they were.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  63. No by phorm · · Score: 1

    Many ISPs exempt their own networks from filtering... particularly blacklists, etc.

  64. Yes! by Anonymous Coward · · Score: 0
    Thank you for pointing that out.

    I use Spam Sleuth Enterprise and it uses the IP blacklists as one of many determinations.

    The e-mail servera that simply rely on the RBL for a go/no-go answer are asking for trouble.

  65. Sales ploy to gain visibility by Kelkea, Inc. by Anonymous Coward · · Score: 0

    Paul Vixie sold a service that the community built to his long time companion - David Rand. Rand is a sleezy operator and has been for a long time, he has done shady things with Abovenet and people who cross him in any way (not nec. spamming) seem to end up on the MAPS RBL's.

    Kelkea and Rand are doing this because they want to become the defacto "reputation rating" vendor on the net (because facist BLs are falling out of favor for more agile types of spam blocking, like URL BLs), so he/they are trying desperation measures - think Verisign type stuff. All your email belongs to us.

  66. The only way this is ever going to work ... by Infernal+Device · · Score: 2, Insightful

    is to go after the people who are advertising through spammers. If you hold those businesses responsible for the spam, then they will stop seeing spam as a reasonable option.

    There are a couple of foreseeable problems:
    1. Someone is always going to hire a spammer (viagra merchants, member-enlargment firms, etc.). The problem won't ever completely go away.
    2. It could be used as a means of forcing competition out of business (eg., Microsoft hires a spammer to create fake Linspire spam or vice-versa).
    3. Pure accidents - some idiot clicks the wrong button in their mailing software and the the internal corporate viagra offer goes out to all the customers on the lawn-mower sales list.
    4. Someone just decides to be an a-hole about things.

    Of the problems listed above, #1 and #3 already exist. #2 and #4 are hypotheticals, but could actually happen.

    The only thing we haven't done in the entire process of blocking spam, is to hold the original advertisers responsible. Instead, we go after the spammers, ignoring the fact that they have to get their money from somewhere.

    --
    "My God...it's full of trolls!"
  67. Look at it the other way around by tcc · · Score: 1

    I've got some problems right now with AOL that blacklisted a complete class of adresses in which my mail server belongs. The catch is this server sits next to me, I closely monitor it, and it never generated any spam. I got caught in a spam cross-fire and there's NO way I can get in touch with someone there that manages that ban list (not without wasting a complete day over the phone at least, I gave up after 2 hours).

    Oh and the nice thing is it's not even sending you a message back nor smtp server response, it just closes the connection. Nice when you're trying to figure out what's wrong.

    Now usually I wouln't care about AOL, the problem is that some board members are using AOL and I can't just go and tell them it's crap and they should open a gmail account or something like that. You don't do that, and besides, they have lots of other contacts and exchanges that work and they would need to have lots more trouble to justify moving to another server.

    So basically this is probably pissing not only me but several other people with similar problems. So the way I see this right now is (unfortunately) good for them, and maybe at some point they'll do something to make this better both for their users, but also for people who actually want to contact them as well.

    Spamcop and some others at least has some way to tell them "look, we don't spam, test us and remove us from your blacklist, thanks!" Why don't they?

    So if anything can put pressure on them to make things better, and show them that they cannot just bully people around without having a taste of their own medecine, I'm all for it, it's a win win in any cases; users get pissed and switch, or they get their act together and things work out like they should.

    --
    --- Metamoderating abusive downgraders since my 300th post.
  68. I don't know... by Short+Circuit · · Score: 1

    Normally, I'd agree with you. But someone's been using my gmail address in the "From" field of spam messages, and GMail doesn't recognize the bounces from AOL as spam.

    All AOL has to do is improve its own spam filtering system to the point of not being harmful to non-AOL customers, and I'd be happy. But they haven't done that.

  69. Re:Pay the Danegeld and the Dane is ever at your d by Anonymous Coward · · Score: 0
    it does not.

    SMTP is fine with an ignored postmaster address. Indeed, due to the spam problem, having a human monitor a postmaster address is just stupid. The only real way to handle abuse is from out of channel methods like a phone call.

  70. I am. by khasim · · Score: 4, Insightful
    Who is an RBL's "user?"
    I am. And I am also the email administrator for the company I work for.
    Most of the senders whose legitimate mail gets blocked are in no way connected to the RBL.
    The RBL's don't block anyone's email.

    It is people like me who use the RBL's and have my email server setup to reject (with proper attribution) email from sites on the RBL's.
    On the receiving side, how are you to know you should complain to your ISP about their crappy RBL (assuming you somehow know what they are) when the problem is you didn't get the message in the first place?
    The person sending you the message will get their message kicked back to them with a very clear "We rejected your message because your domain/IP address is on a blacklist at www.xxx.xxx".

    How much easier does it get then that?
    Even if you're an ISP mail administrator, who do you know the RBL did something stupid like this until the angry phone calls start coming in?
    Simple. I read the logs and the discussions. I've only had one problem since I put in the blacklists. And that was from a company with BellSouth who had had other problems with blacklists because BellSouth didn't handle the IP addresses correctly.

    Now, balance that against the thousands of rejected spams EVERY SINGLE DAY and the course is clear.

    With less than .000001% problems, I'm sticking with the blacklists. People who get on those blacklists do have other communication channels open to them and they can easily contact me if there is ever a problem.
    1. Re:I am. by Professor_UNIX · · Score: 1
      With less than .000001% problems, I'm sticking with the blacklists. People who get on those blacklists do have other communication channels open to them and they can easily contact me if there is ever a problem.

      Just remember that you should be accepting mail to postmaster@yourdomain regardless of the blacklist so that the users can contact postmaster to discuss the problem. I realize today admins treat postmaster as the bitbucket full of bounces and such, but that technically should be a valid communications channel for the sender to get through to someone who administers the mail system.

    2. Re:I am. by Intron · · Score: 1

      I filter postmaster the same as every other mailbox. If someone wants to contact me, they can find a client on some unblocked host. Spammers have no problem with sending to "Dear Postmaster".

      --
      Intron: the portion of DNA which expresses nothing useful.
    3. Re:I am. by batkiwi · · Score: 1

      Technically your servers should be (and likely are by some lists) blacklisted if postmaster is not a wide open address. I know of at least two blacklists that work ONLY based on failing to adhere to internet mail conventions.

    4. Re:I am. by walt-sjc · · Score: 1

      Show me the RFC that says that I can't filter postmaster... Oh that's right, it doesn't exist. I just need to HAVE a postmaster addresss.

      Due to spammer activity, I filter postmaster too, but my rejection message give a pointer to a web page that has an ALTERNATIVE address that is not filtered. Spammers hit (attempt to hit anyway) postmaster, admin, webmaster, info, marketing, sales, and even abuse on a regular basis. They haven't hit my special address yet in the 4 years that it's been active. If they hit it, I'll just change it.

      Back to the topic, I found that RBL's just are not enough, and neither is spamassassin. My local blacklist has grown quite large over the last 4 years, and also includes regex's of hundreds of ISP's naming schemes for dynamic DSL / cablemodem space. It's been quite effective with about 80% hit rate BEFORE it checks for RBL's, and spamassassin. Add in a test for IP addresses embedded in the PTR results for SA with a mid score, and most spam is gone. I would need a couple extra servers to handle the spamassassin load if it weren't for my local blacklist. This also takes care of most of the malware (email virus) before it loads down my virus scanner. Spam is so bad that only 15% of mail at our site is legit.

      Of course since I have become so agressive in rejecting anything that isn't kosher, I've had to maintain a whitelist too since some sites are just clueless and don't seem to have the capacity to fix their DNS / mail servers. The whitelist is tiny in comparison, and the effort to maintain it minimal.

    5. Re:I am. by Da+Web+Guru · · Score: 1

      Show me the RFC that says that I can't filter postmaster... Oh that's right, it doesn't exist. I just need to HAVE a postmaster addresss.

      Due to spammer activity, I filter postmaster too, but my rejection message give a pointer to a web page that has an ALTERNATIVE address that is not filtered.


      Section 3.6

      ...snip...

      While some systems also identify their contact point for mail problems, this is not a substitute for maintaining the required "postmaster" address (see section 4.5.1).

      Section 4.5.1

      ...snip...

      The reserved mailbox name "postmaster" may be used in a RCPT command without domain qualification (see section 4.1.1.3) and MUST be accepted if so used.

      --

      --guru

    6. Re:I am. by Da+Web+Guru · · Score: 1

      Sorry, all that was copied from RFC 2821.

      --

      --guru

    7. Re:I am. by edb · · Score: 1

      Show me the RFC that says email sent to the postmaster address must actually be read by anyone, let alone acted upon.

      --
      In theory, practice and theory are the same. In practice, they rarely are.
    8. Re:I am. by walt-sjc · · Score: 1

      Um, no.

      The reserved mailbox name may be used in a RCPT command "postmaster" without domain qualification see section 4.1.1.3) and MUST be accepted if so used.

      So. What this means is that someone can do "RCPT TO:<postmaster>" instead of "RCPT TO:<postmaster@example.com>" and you must accept the SYNTAX of "postmaster" without the domain qualification. It does not mean that you have to accept the entire transaction, or even the command.

      Furthermore, even if you DO misread that statement into saying that I MUST accept RCPT commands addressed to postmaster, I can STILL reject the HELO, MAIL From: and DATA parts "for policy reasons". Reading section 3.3 in the paragraph after MAIL FROM:, you will also read that I can optionally delay rejecting the senders address until after I look at where he wants to send it TO. This means that I can accept Mail From, then reject it at RCPT time if I so choose based on local policy.

      Let's go one further. Let's say I use a local blacklist to populate a firewall rule. You can't even TALK to my mail server. Does THIS still violate the (misinterpreted version of the) RFC?

      You can't read each sentance of the RFC and interpret them individually. You need to read the whole thing to understand what they say. Context is VERY important. Basically, local policy decisions can override just about everything. Nobody is "forced" by the RFC's to do anything.

      Read up on the rfc-ignorant.org postmaster policy and maybe you will realize that even the RFC anal people understand that it's OK to reject mail to postmaster for policy reasons.

    9. Re:I am. by WoodstockJeff · · Score: 1
      The reserved mailbox name "postmaster" may be used in a RCPT command without domain qualification (see section 4.1.1.3) and MUST be accepted if so used.

      That simply says, "if the sender says RCPT-TO:<postmaster>, rather than RCPT-TO:<postmaster@thisdomain.tld>, you must accept that.". I accept mail addressed to postmaster plus postmaster@ for our domains. That doesn't mean I have to accept the content of that mail, and can't reject it based upon content or sender. It is a valid and accepted address. It just doesn't accept spam.

  71. How the H**L do you report it? by NuShrike · · Score: 1

    Only Spamcop seems to allow a user to actually file a spam report, although good luck with abuse@* because at least SBC ignores email there.

    I've been trying to get 40K+ trojan emails from 64.163.43.* shut down as MAPS isn't blocking it, FTC @ spam@uce.gov doesn't care, abuse@sbcglobal.net doesn't care, etc etc..

  72. Not me. I reject it with a notification. by khasim · · Score: 1

    I use SpamAssassin and Exim4.

    I don't bother processing all the crap from the blacklists. I just reject them with a note that they were found to be in blacklist "X".

    I figure that if there is a real person sending it, they'll contact someone where I work through some other means (like a phone call).

    Rejecting messages at SMTP time is fine with me.

    1. Re:Not me. I reject it with a notification. by shmlco · · Score: 1

      Makes you wonder how many business owners know what rules banning communications with other businesses and their customers have been put in place without their understanding or approval...

      --
      Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
  73. If we could only get antivirus to recognize AOL by mathmatt · · Score: 1

    Shashdot article 2 years from now: AVG becomes the first antivirus software to recognize the following files as malicious: acsd.exe, aim.exe, aolacsd.exe, aoltray.exe, companion.exe, oscore.dll, shellmon.exe, wanmpsvc.exe. The creators of these files target the elderly and computer illiterate by stuffing their snail mail boxes with cds containing copies of the harmful executables. The user is then deceived by the program to believe nonsense such as AOL==email or AOL==The Internet. The viruses apparently migrate from the host computer directly into the minds of the users. Once infected, the users find themselves writing checks each month to AOL for what their corrupted minds perceive as "services" provided by the AOL viruses.

    The only known method for disinfection is to have the user's grandson/granddaughter (who is visiting for Thanksgiving) delete the memory (of the host computer AND the user), reinstall the OS and console the user with a gmail invite (which now has 2TB+ of storage and is, of course, still in beta).

  74. MAPS by C_Kode · · Score: 1

    I use three RBLs, MAPS will never be part of my RBL list.

    MAPS to me are like email zealot extremist. They try to push their weight around like digital age terrorist.

    1. Re:MAPS by Anonymous Coward · · Score: 0
      I use three RBLs, MAPS will never be part of my RBL list.

      MAPS to me are like email zealot extremist. They try to push their weight around like digital age terrorist.


      You are giving them far to much credit, they are a mismanaged bit of roadkill from the last century.

      But you're right, two or three RBLs is all one needs:

      sbl-xbl.spamhaus.org
      list.dsbl.org
      bl.spamcop. net

      Used in that order, next to no false postives. If bandwidth is really an issue, one can drop the bottom two and only gain ~10% more spam.

  75. One SPAM? by cbreaker · · Score: 1

    The article says that there were several runs of spam. They did mention that they appeared to be coming from a single spammer, but more then a few spams were being shot out of AOL's cannons.

    MAPS is a fairly respectable blacklisting service. We've used them for years. It's a pay-for service and they are usually on the money. Getting removed from maps is a fairly straight forward process too.

    Spamcop, on the other hand, is a dog.

    --
    - It's not the Macs I hate. It's Digg users. -
  76. Spam Blocking on AOL by lababidi · · Score: 1

    AOL does need to clean up there act. They won't allow any emails sent from .ufl.edu domain to reach any of there users. They claim that too much spam is originating from ufl.edu. Looks like AOL is getting a taste of their own medicine.

  77. Sol'n by Anonymous Coward · · Score: 1, Informative

    If you don't have a firewall that can block that class C entirely, you can do the same crudely at your mail host with:

    route add -net 64.163.43.0 255.255.255.0 127.0.0.1

    [may need some slight tweaks for various OSen]

  78. Good. by OwlofDoom · · Score: 1

    My mum is on AOL, and half the time I can't respond to her emails because AOL have decided to RBL my ISP's entire subnet because, apparently, someone has been spamming.

    Here's the message they send back:

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    foo@aol.com
    SMTP error from remote mailer after initial connection:
    host mailin-03.mx.aol.com [64.12.137.249]: 554- (RTR:SC) http://postmaster.info.aol.com/errors/554rtrsc.htm l
    554- AOL does not accept e-mail transactions from IP addresses which
    554- generate complaints or transmit unsolicited bulk e-mail.
    554 Connecting IP: 62.3.252.235

    The URL leads to a page telling me that my IP address was responsible for excess floods. Well it wasn't - it must have been someone else on my subnet. When I chased it up with their "feedback loop form" (whatever that might be) they proceeded to completely ignore me.

    I'm so glad they finally got a taste of their own medicine!

  79. so what's the problem? by maxpublic · · Score: 2, Insightful

    What exactly is the problem here? People subscribe to blacklists because they think the folks maintaining the blacklist are doing a good job; if they aren't the subscribers will stop using that blacklist. End of story.

    As for all the whiners complaining about being blacklisted, you don't have a 'right' not to be blacklisted. You don't have a 'right' to send your email to people who've decided they don't want it - and they have decided this, because they're using the blacklist. If they *do* want your email they'll stop using the blacklist that blocks you.

    Time to get over yourself. You have no right to send email to anyone you please. Anyone can block you at any time, for any reason, and there's nothing you can do about it. Hell, I use a whitelist for my home network and that means that unless I know you your mail will NEVER get through. Are you going to tell me that I don't have a right to reject your mail out of hand?

    Max

    --
    My god carries a hammer. Your god died nailed to a tree. Any questions?
    1. Re:so what's the problem? by badfish99 · · Score: 1
      The problem is simple: the people who subscribe to the blacklist are not the people using email.
      If my ISP subscribes to a blacklist, then every so often it will deliberately destroy email communications that were addressed to me. I don't even get to know that this has happened, so I don't get any say in the matter.

      If the regular (snail-mail) postal service took to burning all letters posted in (say) Wisconsin, instead of delivering them, just because some people in Wisconsin were known to be sending out unsolicited leaflets, there would be an outcry. Yet when an ISP does what is effectively the same thing, everyone on Slashdot thinks it is a great idea.

      If a person to whom I sent some mail chooses to ignore it, that's fine by me. If he chooses to set up an automated system for ignoring my mail, that's fine too. But if a third party entrusted with delivering my mail chooses to block it, that's a very different matter.

  80. Domains I wish they would block... by grolschie · · Score: 1

    .cn, .kr, .za, .biz

    'nuff said!

    1. Re:Domains I wish they would block... by Grimster · · Score: 1

      let's not be too picky here, .ru .br .mx are another few I can't remember ever recieving a non-spam from... .info is pretty "low" on the list too but I have gotten at least a few legitimate emails from .info.

      --
      --- www.f-theocean.com
  81. No spam, no ban by Anonymous Coward · · Score: 0

    It's that simple.

    Be extra sure you won't have spam, and you won't get the ban!

  82. It is the opposite way by ad0gg · · Score: 1

    Businesses end up removing the RBL. Nothing like pissed off execs screaming at you after they find out the company smtp server is blocking AOL and 15% of the customer base. If your running a personal email server, sure who cares if you block aol. Like any of your friends use aol. But blocking emails from the world largest isp from emailing your business will result in lost revenue. AOL users won't complain to AOL, they'll just go to the next business on the list.

    --

    Have you ever been to a turkish prison?

    1. Re:It is the opposite way by Anonymous Coward · · Score: 1, Funny

      Businesses end up removing the RBL. Nothing like pissed off execs screaming at you after they find out the company smtp server is blocking AOL and 15% of the customer base.

      And there is nothing like the execs pissed off again a few days later because they are getting tons of spam because they told you to not use the RBL.

      AND there is nothing like tell them it's their own fault.

    2. Re:It is the opposite way by RosserShark · · Score: 1

      AND there is nothing like putting those exec's email everywhere so it is caught by spam bots, along with adding them to some lists yourself (especially the really sexually explicit ones that involve horses).

      Let them recieve that for a week and see if they ever complain about your spam filtering again.

      --
      http://www.rossershark.us
  83. No!!!! by hawk · · Score: 1

    What in the world would we use for coasters???

    hawk, who had to keep himself fromm laughing as he brought in an XP disk for replacement--his wife had thought that it was a coaster

  84. tsk, tsk by hawk · · Score: 1


    [* shakes head *]

    Seems that someone doesn't know better than to speak ill of the BOFH . . .

    He'll learn . . .

    hawk, who always buys BOFH's a beer

  85. All RBLs are run by weenies. by jefp · · Score: 1

    There's no technical reason for it, and they don't start out that way, but nevertheless it's true. Every single RBL is run by weenies, and only weenies pay attention to them.

    1. Re:All RBLs are run by weenies. by Anonymous Coward · · Score: 0

      you said it man...down with vigilantees..let the law deal with spammers...

  86. Re:Overzealous-AOL *STILL* rfc-ignorant!... by iamcf13 · · Score: 1

    AOL had a great process for getting whitelisted with them- they checked that you were legit, that your mail servers handled bounces correctly, and that your systems were rfc whatever compliant.

    AOL is *STILL* RFC ignorant!

    (Unless abuse@aol.com is working properly again like it should....)

  87. Has everyone published SPF records? by Mustang+Matt · · Score: 1

    http://spf.pobox.com/

    It's not a perfect solution but it's a darn good start to at least legitimizing the sources of email.

    Looking in my mail server logs, I'm seeing more people use SPF but there are still way too many domains that don't.

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
    1. Re:Has everyone published SPF records? by Anonymous Coward · · Score: 0

      In case you missed the news several months ago, spammers were using "Sender Preferred From" more than regular servers.

      I'm seeing more people use SPF but there are still way too many domains that don't.

      Of the domains that don't, many are not because they don't want a broken solution forced on them and/or can't screw their users because their system doesn't fit the narrow set of cases where SPF actually works.

      SPF - The "Operation Iraqi Freedom" of spam solutions.
      Brought to you by bad /. car analogies...

  88. middle point by krunk4ever · · Score: 1

    A better system imo would be to reach grounds both sides would agree to. Like sending out a warning to the hosting company of that range of ips and if the spam doesn't stop within X hours or they don't hear a reply, then they can block it.

    or if preferred, they can set a temporary block for X hours on that range, send the email. after the X hours, the block will be lifted. and if they receive any more reports, then the temporary block will change to days, etc.

    just a few suggestions on how these systems can be made better.

  89. Return to Sender by Anonymous Coward · · Score: 0

    Or you could just write, "Return to Sender" on the CD box and put it back in your mailbox. The Post Office then has to send it back to AOL and bill them for the return postage. If enough people did this, the return postage costs for AOL might get noticed.

  90. SPAM the blacklists by Anonymous Coward · · Score: 0

    If people don't like the RBLs, spam them. Send them fake spam reports from ISPs all over the place. Eventually they won't be able to tell legitimately reported spam from falsely reported spam.

    1. Re:SPAM the blacklists by ebrandsberg · · Score: 1

      Yep, and nobody will be able to send or receive mail because they will just blacklist everybody. They don't care, they blacklist anybody, for any reason, without cause, and will do it at 6pm on a Friday night when nobody will answer the phone. They won't tell anybody they are being blacklisted, and for days at a time legitimate businesses will not be able to do business. Good idea.

  91. AOL is the same god damn way by mg2 · · Score: 1

    While I'm not a fan of MAPS, AOL isn't much better. They do IP blacklisting just as much as MAPS, and they're even harder to get ahold of when working to get IPs delisted.

    I just wish MAPS was an ISP that AOL could blacklist. That would be entertaining.

  92. Serves AOL right by mnmn · · Score: 1

    They had a 'list' of whitelisted mailservers of which our company wasnt a part. We called their admins, they asked us to contact OUR isps to signup their forms so the whole block becomes whitelisted. They wouldnt accept the mailserver admin. They will only accept the ISP itself filling out their coveted forms.

    I called the ISP and they went huh?!? The ISP had nothing to do with our mailservers for which we are admins.

    I was hoping something like this would happen, so we can tell our AOL customers we're on their blacklist and they're on ours. They should really get out and get a yahoo or gmail email account... where life is normal and people dont have to call their ISPs to fill out forms to get on lists just to send a damn email.

    --
    "Give orange me give eat orange me eat orange give me eat orange give me you." -Nim Chimpsky
  93. "double opt-in" is false terminology by Anonymous Coward · · Score: 0
    Those definitions look like spammer terminology. A non-spammer would refer to the second definition as "confirmed opt-in", since that second definition really does not describe a double action. For instance, if you go to a restaurant, order some food, and have the waiter read back your order to make sure that it was transcribed correctly, that is not a "double order."

    Everyone who uses the term "double opt-in" to describe that process is a liar, even if some random person attempted to write a definition to support that lie on a web page.

  94. AOL by TheDrow · · Score: 1

    Well I've seen a lot of comments saying it would adversley affect legitimate business to ban the aol domains, my reply to this would be that if the businesses are being affected then they would need to change to a more reliable ISP who takes the concerns of it's subscribers to heart. If you want AOL to change, the only way to do that is to hit the in the only place they care about. If AOL is getting blacklisted, and you can't get email to your subscribers or customers, you change to someone who can make it happen. Large corps only listen to profit. Remove their subscribers, you remove their profits. I think it's about time someone finally showed AOL that they are not immune because they make hunderded of millions on the profit sheet.

  95. Scoring with RBLs by PhYrE2k2 · · Score: 1

    I run a few mail servers for many companies, and we have been using RBLs. It's only come up maybe 2-3 times in several years that customers have called wondering why their sender had mail bounced back. We forcably rejected (5xx) mail to provide quick feedback to the sender.

    Of course, it's that 2-3 that stand out. We are transitioning to a scoring algorithm, pretty much what SpamAssassin has. Being in 3 or more RBLs means it's probably Spam. In one RBL? Then increase the likeliness in Spam scoring (which is what SpamAssassin does- between 0.5 and 2.0 depending on the list).

    This is the way to do it- it stops lists from controlling who you accept mail from, but still uses the services. It requires fair certain to reject mail, and it makes sense.

    -M

    --

    when you see the word 'Linux', drink!
  96. AOL and SPF by WoodstockJeff · · Score: 1
    Check out their whitelist guide.

    Have you looked at AOL's SPF records? I recently did, because I was getting spoofed AOL mail through our SPF-checking server. Here it is, from their SPF page:

    v=spf1 ip4:152.163.225.0/24 ip4:205.188.139.0/24 ip4:205.188.144.0/24 ip4:205.188.156.0/23 ip4:205.188.159.0/24 ip4:64.12.136.0/23 ip4:64.12.138.0/24 ptr:mx.aol.com ?all

    The "?all" at the end says, "if it isn't from one of our approved servers, don't block it anyway."

  97. Dial-up IPs by WoodstockJeff · · Score: 1
    Their reasoning was that I was on a 'dynamic' IP address range.

    You'd have a hard time convincing me to not block you, too, if your IP is truly dynamic. Yes, I know that not all "dynamic" IP blocks are really dynamic, and some ISPs (SBC comes to mind...) are real dicks when it comes to doing proper reverse-DNS for static IPs on business DSLs (SBC even refuses to accept mail from static IPs on SBC DSLs!)...

    But over 99% of all DSL traffic to our servers is SPAM or WORMS, and that percentage includes the traffic from the DSL-based mail servers I maintain for clients.

    If you've never sent something to us before and you're in an ISP's DSL block, you're going into a 451 bounce hold until I can gather more information. Your MX record better match the IP sending to me, or it's getting classified as an open proxy, and the bounce becomes a 554. Show signs of legitimacy (proper MX records, SPF is nice, etc.), and I'll add your IP to our whitelists, and it doesn't matter WHOSE RBL you're in, your mail will go through.

    But don't feel bad. I do business in Mexico and Japan, plus have customers who deal with most of South America, but those countries are all in our "soft bounce" list, for the same sort of investigation.

    1. Re:Dial-up IPs by adpowers · · Score: 1

      Well, by dynamic it changes like once a year. I have SPF records and the MX entries point to the same server that e-mail comes from (except when I'm forced to forward through the ISP server because of blacklists). I, unfortunately, don't have reverse DNS.

      I just can't wait until I move some place where I can get fast Speakeasy DSL. Hopefully summer/fall!

  98. Mail acceptance/rejection by WoodstockJeff · · Score: 2, Informative
    No server should accept mail unless it knows it can forward it to a destination. Far to many accept just about anything for the domain, then decide whether or not they can deliver it later.

    One of the big necessities we had when picking our current system was that it had to be able to validate an address during the SMTP exchange; it does this by having access to the same database the mail storage back-end uses for deciding where to stuff the message after it is accepted. If it isn't in the database, the message gets rejected before it enters the hard-working parts of the system.

    That's just one of the gauntlets it passes through on our system, but it stops 20% of the traffic. Our internal block lists get another 50%, all with the speed of a few SQL queries. The 30% that's left do not impose much load on the other tests, and our whitelists jump over the later tests for recognized senders.

    But, if you are like some universities and businesses, and can't reject ANYTHING due to policy, it's a moot point, anyway...

  99. Greylisting by csk_1975 · · Score: 1

    I've noticed that some of my users get over 100 copies of the same spam from the same IP in the space of 45 to 60 minutes. Normally pharmacy or porn spam from compromised dial-ups and all with the same structure and URLs so its the same spammers doing it again and again.

    This started about 2 months ago and I didn't understand why and thought it may be broken spamware - but then it crossed my mind that this is most likely an attempt to force delivery to hosts which use greylisting. Unfortunatley greylisting doesn't take into account mailbombs and they'll get through if enough new connections are opened from the same IP, same sender to the same recipient for long enough.

    Forced me hack my system to rate limit spam and auto blacklist the source IPs of this crap (at least it stops the 100s of duplicates of the original spam).

  100. AOL Deserves much more by stry_cat · · Score: 1

    They blacklist the entire range of comcast IP's. I can't send mail to any AOLuser without using someone else's mail server. It gets hard and hard to do this. I've never sent spam from my mail server yet I can't get unblocked b/c they won't even respond. I only have to friends on AOL anymore, so I might go ahead and blacklist all of AOL. Everyone else should do the same.

  101. Testimony by hadaso · · Score: 1

    I can testify that it happens. Inteligent people do use the "junk mail" button expecting it would stop mailings they don't want anymore.

    Specific incident: My wife subscribed to certain newsletters supplying info on Southern California when she planned our trip to San Diego. After we came back I noticed that she's still getting those on her Hotmail(TM) account, so I told her "you probably don't need these anymore" and she replied "right" and immediately clicked the "Junk Mail" button. She's not stupid (she's actually licensed to cut people up, though she's expected to stitch them up before they leave the OR if they don't die). But she's not aware of spam issues (she hardly gets any spam) and for her "junk mail" is just any commersial mail she gets. More than 99% of it is solicited. And she probably represents the majority of users.