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Dell's Open PC Costs More Than Windows Box

fist_187 writes "In this article at The Register, they show thath Dell's Open PC costs more than a PC shipped with Windows XP. That's right, getting a PC with a blank hard drive costs more than the same hardware running Windows XP." From the article: "As it turns out, Dell's sales staffers have a secret web page for the product that you can't find with normal search tactics. A kind lass we'll call 'M' pointed us here. On this site, Dell presents a couple different versions of the mysterious E510n. The lowest-end system starts at $774 and is exactly like the boxes above - including the free flat panel - except it has 512MB of memory. For some reason, Dell told reporters that the box starts at $849 - yet another one of the odd sales tactics surrounding this "open source" kit. [Following the publication of our story, Dell raised the price of the PC back up to $849. See the sales pages below for the original $774 price comparisons.]"

440 comments

  1. New math.. by Brad1138 · · Score: 5, Funny

    Must be that new math I keep hearing about...

    --
    If you could reason with religious people, there would be no religious people
    1. Re:New math.. by m4dm4n · · Score: 4, Funny

      That would be the new math Microsoft keep telling us about Linux being more expensive?

    2. Re:New math.. by Anonymous Coward · · Score: 0
      Hey Mod RTFA. The parent post IS NOT OFF TOPIC.

      Oh I am sorry, you thought that since OFFTOPIC has an 'F' in it, that must be the same as FUNNY.

    3. Re:New math.. by crashelite · · Score: 1

      yes!!! finally new math just like the RIAA and saying they are lossing money (neglecting the loss of their market share drop) and then have little * next to things saying (this was not included in our data) in small print at the end...

      --
      (yes i know i suck at spelling fell free to correct my grammar and/or spellin i dont care, im still not going to change
    4. Re:New math.. by Lord+Prox · · Score: 1

      You wanna see some funny math...

      1. Your usual big box PC is 399. Often in those Dell mailers I get you can buy them on sale for 299.00. Buy one.

      2. Now click here and follow directions. 200 bucks back on a Windows refund ain't bad.

      3. Resell on ebay.

      4. Lather, rinse, repeat

      5. PROFIT!

    5. Re:New math.. by coopaq · · Score: 1
      Is that the right one with Imaginary Numbers... oops.

      I mean Intelligent Numbers.

    6. Re:New math.. by TheScienceKid · · Score: 1

      Now that actually is not the answer that I had in mind, because the book that I got this problem out of wants you to do it in base eight; but don't panic, base eight is just like base ten really.

      If you're missing two fingers. Shall we have a go at it? Hang on.

      *continues quoting tom lehrer*

      You can't take three from two,
      Two is less than three,
      So you look at the four in the eights place.
      Now that's really four eights,
      So you make it three eights,
      Regroup, and you change an eight to eight ones,
      And you add them to the two,
      And you get one-two base eight,
      Which is ten base ten,
      And you take away three, that's seven.

      Now instead of four in the eights place
      You've got three,
      'cause you added one,
      That is to say, eight, to the two,
      But you can't take seven from three,
      So you look at the sixty-fours.

      Sixty-four? how did sixty-four get into it? I hear you cry.
      Well, sixty-four is eight squared, don't you see?
      (well, you ask a silly question, and you get a silly answer.)

      From the three you then use one
      To make eight ones,
      And you add those ones to the three,
      And you get one-three base eight,
      Or, in other words,
      In base ten you have eleven,
      And you take away seven,
      And seven from eleven is four.
      Now go back to the sixty-fours,
      And you're left with two,
      And you take away one from two,
      And that leaves...?

      Now, let's not always see the same hands.
      One, that's right!
      Whoever got one can stay after the show and clean the erasers.

      Hooray for new math,
      New-hoo-hoo-math,
      It won't do you a bit of good to review math.
      It's so simple,
      So very simple,
      That only a child can do it!

      Come back tomorrow night. we're gonna do fractions.
      Now I've often thought I'd like to write a mathematics text book because I have a title that I know will sell a million copies. I'll call it tropic of calculus.

      See http://kitschy-kitschy-coo.com/columns/2005/1/17/ for an explanation

    7. Re:New math.. by Kanaka+Kid · · Score: 1

      And I thought that it was because Windoze is worth less than zero dollars!

    8. Re:New math.. by torstenvl · · Score: 1

      Not so much. In Michigan, for example, there's a limit to the number of times you can go to small claims. After that, you're just a trouble-maker.

    9. Re:New math.. by Anonymous Coward · · Score: 0

      Duh, read Dell's financial statements, they get a kick back for every PC they sell with Windows.

    10. Re:New math.. by Anonymous Coward · · Score: 0

      its fuzzy math

    11. Re:New math.. by Anonymous Coward · · Score: 0

      Fry's sells "Great Quality" PC's, the GQ3121 is normally only $279 (often on sale for less) as a Linspire box. I buy them for a client, and they work, well, Great. You'll probably need some more memory (it only comes with 128MB), but if you get a 1GB stick and buy it on sale, you have a decent workstation for $300 - with no MS Windows.

    12. Re:New math.. by Anonymous Coward · · Score: 0

      OH WOW, how clever! You got in a jab at the RIAA there! I'm sure nobody here has ever heard the story, thank you for enlightening us all. You keep fighting, little bro.

    13. Re:New math.. by Anonymous Coward · · Score: 0

      1GB RAM for $21?

    14. Re:New math.. by Planesdragon · · Score: 1

      Heh.

      Go back and read that thing again. See how it notes that small claims courts are ruled largely by "common sense?" Before too long Dell will either (1) have a binding legal precedent sufficient to say "windows refund is $10" or (2) sue you for wrongful prosectution. Which would likely be all of your profit, plus Dell's court costs.

      Or, a bit more likely, Dell will just start listing Windows XP seperately on their bills. Possibliy along with an equal-weight discount. That'd be a neat administrative trick that would save them essentially all of their legal bills on this matter.

    15. Re:New math.. by Anonymous Coward · · Score: 0

      It also seems to be an enormous amount of work, for a profit of only $200. I usually don't engage in profit making activities that don't yield at least $30-$50 an hour. The minimum rate really depends on how much I enjoy said activity.

    16. Re:New math.. by Anonymous Coward · · Score: 0

      Its only $300 if you buy it when its on sale. Luckily at Fry's that is about every other week. And the RAM is often on sale cheap too.

  2. Resell Windows by ajwitte · · Score: 5, Interesting

    So.. the logical thing to do is buy the PC with Windows and then resell the Windows license. Or is that not allowed?

    --
    chown -R us ~you/base
    1. Re:Resell Windows by kegwell · · Score: 2, Insightful

      No, the most logical and economical thing to do is build you own machine. Resources are so plentiful and hardware is so cheap anymore, is there really any point in paying a large corporation extra hundred(s) of dollars for warrantys to replace a $50 hdd or cdrom? Save the money and build your own.

    2. Re:Resell Windows by ajwitte · · Score: 1

      True, but that has nothing to do with Dell's bizarre pricing structure.

      --
      chown -R us ~you/base
    3. Re:Resell Windows by Afrosheen · · Score: 4, Insightful

      Building your own is great, but when you're freelancing as a consultant, and you have clients, you don't want to worry about what you build, and that's where Dell and others come in. Plus it's easy to sell people on Dell machines, at home or at offices, since alot of them already use them at work. Every time you say 'I can build one FOR you..' they get this strange look and their eyes usually glaze over. For some reason, they accept the fact that you can fix pc's but not build them.

    4. Re:Resell Windows by mystik · · Score: 5, Informative

      Not Allowed.

      Behold the OEM license, and Anti-Unbundling clauses. The software is tied to the hardware, and the license sticker is even on the unit (just the case).

      It's annoying -- but intentional -- to prevent exactly what you describe.

      --
      Why aren't you encrypting your e-mail?
    5. Re:Resell Windows by SCVirus · · Score: 0

      Thats illegal, you can't use it on any non-that-brand machine so its worthless.

    6. Re:Resell Windows by davmoo · · Score: 4, Insightful

      The only reason left these days to build your own is if you want specific components, or you just want the experience. Economic reasons to build your own died when Walmart and other big-box stores started offering PCs for $299.

      --
      I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    7. Re:Resell Windows by EzInKy · · Score: 5, Informative


      Thats illegal, you can't use it on any non-that-brand machine so its worthless.


      Baloney!


      District courts in California and Texas have issued decisions applying the doctrine of first sale for bundled computer software in Softman v. Adobe (2001) and Novell, Inc. v. CPU Distrib., Inc. (2000) even if the software contains a EULA prohibiting resale. In the Softman case, after purchasing bundled software (A box containing many programs that are also available individually) from Adobe Systems, Softman unbundled it and then resold the component programs. The California District Court ruled that Softman could resell the bundled software, no matter what the EULA stipulates, because Softman had never assented to the EULA. Specifically, the ruling decreed that software purchases be treated as sales transactions, rather than explicit license agreements. In other words, the court ruling argued that Californian consumers should have the same rights they would enjoy under existing copyright legislation when buying a CD or a book.

      --
      Time is what keeps everything from happening all at once.
    8. Re:Resell Windows by Anonymous Coward · · Score: 1, Insightful

      And that glazed look may *actually* be a little tin foil hattery. I can't tell you how many times I've come to the IT-GUY and said "I can build that with better reliability for $80 cheaper" and have that same gaze. Everybody is afraid of getting something "Too good to be true".

      Good on XYZ (Dell) company for helping to instill some FUD.

    9. Re:Resell Windows by slazar · · Score: 1

      Offer burn-in testing. It's really no difference than a whitebox company. Though you can screw up...

    10. Re:Resell Windows by FidelCatsro · · Score: 1

      Legally i believe it is acceptable I have done it numerous times and did get a friend (who is a lawyer ) to check up on that '(Note: this is in the EU , Germany and the UK specifically ) . The OEM license can be seen to be violating consumer rights , I don't think a business could do it , but a private individual could .
      Again I'm not 100% on that but considering it is an agreement in which you don't knowingly partake or sign in any real sense it should be non actionable in the UK and Germany

      --
      The only things certain in war are Propaganda and Death. You can never be sure which is which though
    11. Re:Resell Windows by rlbond86 · · Score: 1

      Don't forget that it takes workers to build pcs. If one worker can properly build, test, and configure a PC in a day (including ghosting), that's about 250 computers every year. This person would probably have a salary around $50,000.

      50000 / 250 = $200 per computer.

      So the parts plus the $200 labor must equal the price of a dell pc.

      Not to mention the risk of bad parts, employee's accidental problems (maybe he dropped a hard drive), and this guy's social security/health insurance, a manager's time and resources, and any costs of having/constructing some sort of pc building workshop.

      In addition, what if you need several thousand? What if you want a warranty not to protect the merchandise, but so you can get a quick replacement?

      A large corporation is MUCH better off ordering computers from a manufacturer like Dell. Remember that a corporation should stay focused. Should a large company make their own power grid to save on power costs? Should they employ their own delivery men to ship their packages?

      So on these points I must disagree and say that for a company to build its own PCs is not the most logical and economical thing.

    12. Re:Resell Windows by Shawn+is+an+Asshole · · Score: 0

      Last year I built and tested 55 computers for a client in one day. It's not difficult to do.

      --
      "It ain't a war against drugs.it's a war against personal freedom" --Bill Hicks
    13. Re:Resell Windows by beardz · · Score: 1

      What FUD would that be?

    14. Re:Resell Windows by enigma48 · · Score: 2, Interesting

      Be careful with your assumptions. After I read what you posted (thanks for that by the way), I'd point out:

      * If you don't explicitly agree to be bound by the EULA, you aren't bound by it ("explicitly" is bloody hard to fully define though)

      * Buying a tightly integrated hardware-software bundle (eg: hardware with preinstalled OS with preinstalled OS) may be different than buying a bundle of "identical" items (eg: MS Office software suite).

      Interesting case though.

    15. Re:Resell Windows by Anonymous Coward · · Score: 0

      So does this mean that I can resell the MP3s that I bought legally?

    16. Re:Resell Windows by EzInKy · · Score: 1

      Personally I don't have to worry about MS EULAs as I build my own machine but I do find them "interesting". I suppose if Dell made you agree to the license at time of ordering/buying then selling it would be illegal.

      --
      Time is what keeps everything from happening all at once.
    17. Re:Resell Windows by EzInKy · · Score: 1


      So does this mean that I can resell the MP3s that I bought legally?


      Probably not if you agreed to license that restricted the sale. You'd have to ask someone WIAL (who is a lawyer) that.

      --
      Time is what keeps everything from happening all at once.
    18. Re:Resell Windows by deaddrunk · · Score: 1

      $50,000? In China?

      --
      Does a Christian soccer team even need a goalkeeper?
    19. Re:Resell Windows by Anonymous Coward · · Score: 0

      Tom's Hardware had a behind the scenes at one of the PC makers, they had these test benches setup such that each person was testing two computers at once. So every little delay in the testing you switch over to the second, etc.. PCs get tested very, very fast.

    20. Re:Resell Windows by geekboy642 · · Score: 1

      Have you actually looked at the specs on those $299 PCs?

      Sure, go ahead and buy one, try to play any modern PC game, try to use the latest OOo or Office XP. I'll wait...Yeah, I thought so. Those boxes are worth approximately what they cost. But that's a separate issue entirely. The reason to build your own system is two-fold: 1) To not pay the Windows Tax, 2) To know what you're actually running.

      Just like cars, if you don't know what's under the hood, you're gonna get screwed come maintenance time.

      --
      Just another "DOJ fascist authoritarian totalitarian bootlicker" -- Zeio
    21. Re:Resell Windows by Kjella · · Score: 1

      So does this mean that I can resell the MP3s that I bought legally?

      Short answer: Yes, but there's so many catches the answer is more like no.

      a) An copy of an illegal copy is always an illegal copy. It's the same as with stolen goods, it doesn't matter how many times it changes hands even if you have not knowingly done anything wrong. Hence you need a legal copy.
      b) When you transfer the original copy, you can either transfer or destroy any fair use copies you have made, not the other way around. I don't think you can buy a CD, make mp3s and sell the mp3s, even if you destroy the CD.
      c) If you are thinking of a service like allofmp3, there's some very specific import legislation regarding copies that would not have been legal, had they been made in the US. The copy is legally bought and legal until it is imported into the US. Nobody will bother with private import, but if you do commercial resale in the US, they will.
      d) An EULA can prevent you from doing this, unless it has the characteristics of a sale. This may seem odd but there are many forms of licensing that are not sales, and yet if it looks like a sale and acts like a sale, then it is a sale. So it's a question of whether you actually bought or licensed your mp3s.
      e) Housekeeping: You need to be certain that you do not keep any of the mp3s you have sold. I would consider it safest to keep one instance of the file for each copy you own, I don't think you can aggregate copies and then reproduce on demand.
      f) Bookkeeping: Nobody can tell a legal mp3 from an illegal mp3 by looking at it. Since it is very easy to claim you are reproducing and distributing copies and the standard is "preponderance of evidence" in civil cases, you need to have reciepts and so on to prove you are merely reselling existing copies. This is more of a practicality than principal legal issues.
      g) I'm not sure if it's been definately settled that "reproduce-distribute-delete" that you must do to transfer it over the Internet is the same as "transfer" in the first sale doctrine. You'd be safer off sending a CD-ROM with mp3s, which is conclusively just one copy all the time.

      Enjoy your mp3 sales!

      --
      Live today, because you never know what tomorrow brings
    22. Re:Resell Windows by masklinn · · Score: 3, Insightful

      and 3) having a computer that's actually coherent.

      3.6GHz P4 is (not so) neat, but when coupled with integrated graphics, 256Mb of shitty RAM and the worst mobo of the market it becomes quite... uselesss.

      Better get a much lower clock and have the other components match the processor's level of performance.

      --
      "The way we can tell it's C# instead of Haskell is because it's nine lines instead of two." -- wadler
    23. Re:Resell Windows by mpe · · Score: 1

      So.. the logical thing to do is buy the PC with Windows and then resell the Windows license. Or is that not allowed?

      It depends where you are. Microsoft (and Dell) will make all sorts of fuss about the software being tied to the hardware. If you are in Germany then things are simple, since there is a court ruling saying that this is nonsense and the software is simply a component. If you are in the corporate friendly USA then you'd probably be completly out of luck.

    24. Re:Resell Windows by Anonymous Coward · · Score: 0

      In Europe the 1991 software directive gives us all resale rights, no matter what Dell or Microsoft say. If Dell are providing b0rked copies of windows, goods sold were not fit for purpose.

    25. Re:Resell Windows by Anonymous Coward · · Score: 0

      You don't accept the EULA until you first boot the machine into windows, if you boot straight to a linux/BSD (etc) install then you need not agree to anything.

      Captcha: notebook

    26. Re:Resell Windows by Taladar · · Score: 1

      The typical "Cheap can't be good" FUD.

    27. Re:Resell Windows by Anonymous Coward · · Score: 0

      Well, if a mechanic tells you he can build you a car, wouldn't you think that's odd? To the average consumer, the complexity of the devices (and hence the percieved complexity of assembly) is equal if not greater on the computer. A lot of people might not realize that "build a computer" just means putting the components in the box and installing the OS as opposed to people working in a clean room for days to create one. It is the same way that people look at a computers case and feel it is exclusive to what they have, that all computers with that case will have the same specifications as theirs.

    28. Re:Resell Windows by Derek+Pomery · · Score: 1

      Not only that. When I upgrade, I only buy the parts I need.
      Last round of upgrades a couple of years ago I bought mobos and CPUs for $25 each (discounted price on online HW site - probably to encourage purchase of memory or CPU or something).
      60GB HDs were a buck a gig, memory, can't remember. Don't think the deals were particularly special (and of course had to run memtest on it even for a fairly reputable memory with decent CAS).

      And that's it. Video cards, $30 for all I needed. Didn't need new power supplies.
      So I end up with Athlon XP 1700+s with a gig of ram and 7200RPM/8MB/60GB HDs for around $250 each.

      --
      -- perl -e'print pack"H*","6e656d6f406d38792e6f7267"' /. ate my old sig. Bastards.
    29. Re:Resell Windows by bepo · · Score: 1

      There is one big problem with recommending Dell as a consultant. I have had two occasions where I had recommended Dell machines and something later broke. With the next business day warranty they sent someone out to replace the bad part. Both of the technicians spent most of the time trying to convince the company to switch their business to them instead of me. I can handle the competition but why help them out?

    30. Re:Resell Windows by RobertLTux · · Score: 1

      besides if you do the build for ~US$100.00 you can get the OEM version of XPsp2 Home
      + similar deals for the other software (depending on what the shop has).
      This is completely legit since YOU ARE THE OEM. This is of course a render unto Ceasar What is Ceasars thing.
      Of course i would during the build throw in a bunch of software that is free/FLOSS to save them money
      list
      Open CD 2 (after updates)
      Foxit Reader
      ISO Buster
      BurnDCC

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    31. Re:Resell Windows by beardz · · Score: 1

      And how exactly is Dell instilling this FUD?

    32. Re:Resell Windows by InvalidError · · Score: 1

      I am particularly impressed by the way some 'upgrades' cost more than the equivalent after-market retail parts.

      Back when I was shopping for a laptop on dell.ca, "upgrades" from 2x256MB to 1x512MB cost $150, pretty much the same price as an after-market 512MB SODIMM... and $400 for a 2x512MB upgrade when the after-market price for a 1GB SODIMM was $300. Same goes with HDDs... the 60GB to 80GB upgrade cost $200 but an after-market 80GB drive costs $150.

      The USA site's prices make more sense but the Canadian site's prices (at least when I checked early this year) need a grossly needed reality check. I am surprised there have not been class-action suit to get refunds for what I would brand fraudulent pricing. (Paying more for an upgrade than the fair market value of the same/equivalent/superior after-market solution.)

    33. Re:Resell Windows by Anonymous Coward · · Score: 0

      That isn't completely true. I build my owns systems not only so I can get the components I want but also to get the longer warranty's that are usually associated with 'premium' components. All the major components in my systems have 3 year or lifetime warranty's.

      In 2004 I experienced this 2 years 11 months into the 3 year warranty on a Gigabyte motherboard.

    34. Re:Resell Windows by davmoo · · Score: 1

      I agree with your reasons for one building their own PC. However, that's not what the parent post was talking about. The parent post stated that building your own was good for economic reasons. And I still maintain that in the current time, one cannot build a one-time custom system cheaper than one can buy a white-box system from a big-box store. I don't care if its a cheapie $299 no-name white box or if its the latest P4 screamer with all the latest gaming components. You will NOT save money by building it yourself. And that's before you even consider the "cost" of your time to do it.

      Except for the notebook I am typing this reply from, I have personally built every computer I've owned since 1989 except one...that's about 10 computers just for myself. I've built dozens more for clients. And since about 1998 or so, the cost of doing so was always higher than what it would have cost to buy something similar "off the rack". When a client comes to me now and asks about having something built, and unless they need very specific components, I take them over to Circuit City, Best Buy, or Walmart and show them what to buy off the shelf.

      --
      I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    35. Re:Resell Windows by rainman_bc · · Score: 1

      AFAIK, you are allowed to sell XP OEM licenses if you include a piece of hardware with it.

      I sold a few win 98 licenses my old employer was turfing... I threw in a piece of EDO ram or an old MFM or RLL controller...

      If you look on ebay, that's what everyone does to get around the oem policies.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    36. Re:Resell Windows by laffer1 · · Score: 1

      Or check to see if the $299 has an agp slot. You can always throw in a better video card and ram. Granted an emachine won't have one, but i've bought compaq systems in the past with agp. I had an agp card from my last system and it was a cheap way to get back on the internet. Building a system is fun, but reliability on a home built is not so good. Motherboards seem to go out faster on home built systems in my experience.

      The other scenario is when you need a high end system. I priced out building an SMP box (dual processor only) about a year and a half ago. Using newegg, it was about $1300 dollars to build a dual AMD athlon 2800+ MP machine with 512mb ram. The motherboard and processors were about $700 dollars by themselves. I then had to buy ecc ram for the motherboard. A dual xeon 2.4 ghz was about $1800 dollars. My solution was to buy a refurb dell precision dual 2.0ghz xeon for $1300 dollars and then drop a good video card and dvd drive in it. Best of all, the dell had a 3 year warrenty whereas my newegg box would have had no warrenty. Maybe some vendors would have had a warrenty on specific components.

    37. Re:Resell Windows by kd5ujz · · Score: 1

      But if it is financed, it only adds 2-10 dollars/month to the payment, and this is america. We will buy a machine that has half the power as one priced $10 more. Most people have a hard time seeing the forest from the trees.

      --
      -William
      God is everything science has yet to explain.
    38. Re:Resell Windows by Anonymous Coward · · Score: 0

      By having a name that rhymes with 'Hell', of course.

    39. Re:Resell Windows by Anonymous Coward · · Score: 0

      Sure, go ahead and buy one

      "this" is my $250 Dell (celeron 1.1ghz, 512mb) +$30 Geforce 2

      try to play any modern PC game

      now understand - I'm not one of those idiot gamers who thinks the only good games are less than a month old, but...

      ALL of the games i play run fine (Half Life, Unreal T, Knight Online, Diablo 2, Soldat, etc)....well not quite all, as I have to play Cosmic Osmo, Time Traveler, and Dragons Lair on different machines :)

      I do have a machine that would play many "modern" games fine (P4 1.8ghz) but the ones I enjoy still play on the ol' $250 Dell, so I use this one most for encoding video and audio.

      try to use the latest OOo or Office XP. I'll wait...

      I use Open Office on it all the time

      What software out there is worth a machine that costs double, triple, quadruple or more than this?

      Just like cars, if you don't know what's under the hood, you're gonna get screwed

      Just like cars, knowing components "under the hood" doesn't mean you have a good car...It means you like to brag. When you learn to understand what the components do, their names, prices, and "specs" become meaningless compared to their function.

    40. Re:Resell Windows by vsprintf · · Score: 1

      Building a system is fun, but reliability on a home built is not so good. Motherboards seem to go out faster on home built systems in my experience.

      Either you're not following ESD safety procedures during assembly, or you're buying cheap components. The only times I've had failures from motherboards, power supplies, or CD/DVD drives was with two name-brand machines I've owned - the others I built myself, and they've been far more reliable.

    41. Re:Resell Windows by deblau · · Score: 1
      So.. the logical thing to do is buy the PC with Windows and then resell the Windows license. Or is that not allowed?

      To quickly sum up the discussion:

      1. Microsoft owns the copyright to Windows. Microsoft granted you a license (EULA) when you took possession of your computer.
      2. "Subject to sections 107 through 122 [of Title 17, United States Code], the owner of copyright under this title has the exclusive rights to do and to authorize . . . [the] distribut[ing of] copies or phonorecords of the copyrighted work to the public by sale or other transfer of ownership, or by rental, lease, or lending." 17 U.S.C. 106(3).
      3. Section 107 contains the Fair Use Doctrine, but that doctrine doesn't apply to resales. Section 109 contains the Doctrine of First Sale, which applies here, and limits section 106:
        Notwithstanding the provisions of section 106 (3), the owner of a particular copy or phonorecord lawfully made under this title, or any person authorized by such owner, is entitled, without the authority of the copyright owner, to sell or otherwise dispose of the possession of that copy or phonorecord. 17 U.S.C. 109(a).
      4. So if you own your copy of Windows, you are free to resell it. The catch comes when you read further down.
        The privileges prescribed by subsections (a) and (c) do not, unless authorized by the copyright owner, extend to any person who has acquired possession of the copy or phonorecord from the copyright owner, by rental, lease, loan, or otherwise, without acquiring ownership of it. 17 U.S.C. 109(d).
        If you got your copy of Windows bundled with a PC, you don't actually own it. It came with an EULA, a license to use, which is different than ownership. Microsoft is explicit about this:
        "3. RESERVATION OF RIGHTS AND OWNERSHIP. Microsoft reserves all rights not expressly granted to you in this EULA. The Software is protected by copyright and other intellectual property laws and treaties. Microsoft or its suppliers own the title, copyright, and other intellectual property rights in the Software. The Software is licensed, not sold." Windows XP Home Edition EULA.
        Other Microsoft EULAs contain similar provisions.
      5. You still have a license from Microsoft, which you might be able to sell. The only permission you have to do so must come from the terms of the license itself, or outside communication with Microsoft.
        "13. SOFTWARE TRANSFER. . . . Transfer to Third Party. The initial user of the Software may make a one-time permanent transfer of this EULA and Software to another end user, provided the initial user retains no copies of the Software. This transfer must include all of the Software (including all component parts, the media and printed materials, any upgrades, this EULA, and, if applicable, the Certificate of Authenticity). The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Software must agree to all the EULA terms." Windows XP Home Edition EULA.

      In other words, 109(d) says that 109(a) doesn't limit 106(3), and you don't get to sell your copy of Windows because you don't own it. You may be able to sell your license if you (1) are the original owner, (2) give up all the related documentation, certificates, etc. to the purchaser, and (3) get the purchaser to agree to the EULA first. I say "may be able", because even if you satisfy all three conditions, the buyer may not be able to actually use the software once it's transferred, due to technical limitations (such as tying the software to the hardware when it's installed at the factory). Of course, that's his problem, but if he can't use the software, he's not going to pay you for it.

      --
      This post expresses my opinion, not that of my employer. And yes, IAAL.
    42. Re:Resell Windows by rodoke3 · · Score: 1

      Impressed, whyever for? Stuff like that is why I normally put together my own desktops. I wanted to stay away from laptops to avoid having to deal with some Windows-taxing OEM, but at least there seems to be a burgeoning whitebox, if not a DIY market for them.

      --
      There's nothing like a good gunfight to uplift the spirit--Calvin
    43. Re:Resell Windows by SCVirus · · Score: 0

      Well i'm not in California or Texas, so its not 'baloney'.

    44. Re:Resell Windows by InvalidError · · Score: 1

      The problem with DIY/custom laptops is that they usually end up substantially more expensive overall than similarly configured serially-produced Windows laptops.

      I also put together my own desktops because I like having absolute control over the box's content and the bottom-line cost is comparable to similar pre-assembled boxes. For laptops though, a similar custom would have cost me over $300 more... so, I saved $300 by paying the "Windows tax" and I got a sort-of-free copy of XP Home in the process.

    45. Re:Resell Windows by Anonymous Coward · · Score: 0

      wrong.

      you build your own if you want a PC that is high performance and high quality.

      Sorry but nobody offers high end Asus motherboards, good Nvidia or ATI cards, Real Segate drives, Good quality viking ram, a case that is decent (thermaltake) etc....

      if you want a disposale POS computer that runs at 1/2 what it is capable of buy from dell.

      if you want your pc to still be very useable 5 years later.... build it or have it built from quality parts.

      fools buy dell if they want it to last more than a year or perform anywher near what the processor is capable of.

    46. Re:Resell Windows by Diashto · · Score: 1

      You obviously havent checked into companies like Alienware, Falcon Northwest, or Totally Awesome Computers. Tom's Hardware recently ran a series of tests on the best pre-built machines commercially available.

      You can save 20-50% building these machines yourself, granted, but most of these companies have gone and done the research of finding which componants work best with which, plus the warantees.

      --
      If you ever reach total enlightenment while drinking beer, I bet it makes beer shoot out your nose.
    47. Re:Resell Windows by EzInKy · · Score: 1


      Well i'm not in California or Texas, so its not 'baloney'.


      Where are you from that they have ruled away your right of first sale?

      --
      Time is what keeps everything from happening all at once.
    48. Re:Resell Windows by Folkboat25 · · Score: 1

      It's a shame but the only way to get a computer to run Linux on is to build it.

      --
      When you've got you install disks you know you haven't been screwed
    49. Re:Resell Windows by Anonymous Coward · · Score: 0

      Crazy AC.
      Everyone knows a Celeron can't run games! Heck, it can barely run windows!

      Properly, though, the reason to know what's under the hood is so when it breaks, you know where to look to fix it. With a no-name mobo with integrated everything, who's got your back? I'll bet that Wal-Mart doesn't have a big tech-support division anywhere other than India.

      And "learn to understand what the components do"? Wheee, this PCI card connects to the Ethernet, yep specs are pretty useless now, there'd be no point of knowing it's only 10MB, right? Or I could just come and swap out your $30 GeForce 2 with a $25 Hercules, then you can tell me that specs are "meaningless".

    50. Re:Resell Windows by SCVirus · · Score: 0

      Where I am the right of first sale hasn't been ruled away... quite simply there is no explicitly defined right of first sale, and EULAs are considered binding if they don't violate an explicitly defined right.

    51. Re:Resell Windows by Anonymous Coward · · Score: 0

      Everyone knows a Celeron can't run games! Heck, it can barely run windows!

      I hope this is mostly a joke

      the reason to know what's under the hood is so when it breaks, you know where to look to fix it

      Huh? either you have a warranty or you don't

      And "learn to understand what the components do"? Wheee, this PCI card connects to the Ethernet, yep specs are pretty useless now, there'd be no point of knowing it's only 10MB, right? Or I could just come and swap out your $30 GeForce 2 with a $25 Hercules, then you can tell me that specs are "meaningless".

      It's meaningless if you know what they do. Will a Hercules run Diablo 2 on a Cel? Someone who cares about a "big tech-support division" probably has no clue what the components do, so throwing themselves at the mercy of the specs is probably their best bet.

  3. Think they might have noticed the slashdot directs by jwigum · · Score: 3, Funny

    Heh. Nothing like telling a bunch of open source guys about a bare drive'ed dell to get them to hustle over and check it out.

    --

    Look behind you...

  4. Would you buy something... by jwigum · · Score: 2, Insightful

    That's pretty much a sequence of numbers, when there's no guarantee that the other person won't use it? Kinda like buying a CD-Key game with open packaging... Not something I'd recommend.

    --

    Look behind you...

    1. Re:Would you buy something... by mroch · · Score: 1

      Maybe not the smartest idea, but can't you call Microsoft and have a machine deactivated? If they did that before you bought it, and you signed a contract saying they'd never reactivate it, it might be safe. Then again, if they did use it, the legal fees to fight them would be more than a new Dell anyway. I guess it could go either way, depending on how cheap you are and how much risk you want to take (hey, you are trying to run Windows...).

    2. Re:Would you buy something... by ZiakII · · Score: 1

      Hmmm you guys may find this somewhat interesting, today I was fixing someone's Dell computer and I noticed that their Windows XP disk doesn't need to be activated, which was odd. It was windows XP Home, and it never asked me for a CD-Key or tries to get me to activate it. However I do know that Dell Windows XP CDs only work on Dell machines, they check to see if it's a Dell motherboard I believe and then restart if it doesn't find one.

    3. Re:Would you buy something... by Stonent1 · · Score: 1

      That is true. That's why I used an XP CD I got from work to reload my dell laptop at home. It was SP2 (while mine wasn't even SP1) and doesn't require activation.

      You can use a key extractor and see that it already has a a key built in. There's tools on the net that let you rebuild an XP CD with an embedded key but you'll still have to activate. If it is an OEM CD and the brand matches the CD, typically you won't have to activate, but apparently MS is trying to change that now.

  5. Obvious, actually by lastberserker · · Score: 5, Insightful

    Computers with Windows XP are stuffed to the roof with trialware and services that kick back the cost. Those with empty hard drives are, well, empty. What's so hard to grasp here?

    --
    My other Beowulf cluster is... er...
    1. Re:Obvious, actually by Andrewkov · · Score: 1

      Plus from a manufacturing perspective, it's easier and cheaper to mass produce items which are the same.. To add an item that is different from the rest and will also be a low volume seller, it's bound to cost more.

    2. Re:Obvious, actually by photon317 · · Score: 1


      And why is anyone even bitching about it? If removing Windows costs money for other wierd reasons like the above, then just buy a Windows machine and reformat the hard-drive.

      --
      11*43+456^2
    3. Re:Obvious, actually by wyldeone · · Score: 1

      The suggestion is that Dell is inflating the price to satify Microsoft.

      --
      In the beginning the universe was created. This made a lot of people very angry and is widely considered as a bad move.
    4. Re:Obvious, actually by Arandir · · Score: 1

      If that's the suggestion, then it's a dumb one. Some of you people need to come back down to earth before your brains boil away in the vacumn.

      --
      A Government Is a Body of People, Usually Notably Ungoverned
    5. Re:Obvious, actually by Anonymous Coward · · Score: 0

      Except that if the only difference is what's loaded on the hard drive, then there really is no cost difference. One gets its hard drive imaged with the standard windows loadout, the other gets at most a format, probably just a blank drive.

    6. Re:Obvious, actually by peter_gzowski · · Score: 5, Interesting

      We're bitching because we don't want to give Microsoft an automatic cut of every PC sale on the planet. Every PC sold by Dell is $50-$90 in MS's pocket (all numbers pulled from the recesses of my memory, so someone can correct me if I'm off). Other posts have suggested that this cost is recovered by companies who pay Dell to put trial versions of their software on the computer. It doesn't seem enough to account for $50-$90 + $75 per PC, but I suppose this could be the case. I would prefer that Dell just come out and say that the "Premium Software and Security" that comes with the PC is really just commercials, and not some actual value that is being added to the computer.

      Wasn't there some period of time where you could redeem unused Windows XP licenses for cash from Microsoft? Whatever happened to that?

      --
      "Now gluttony and exploitation serves eight!" - TV's Frank
    7. Re:Obvious, actually by Reziac · · Score: 1


      Exactly... so why not provide a CD that has all the same trial software on it? That wouldn't even require work on Dell's part, beyond slapping the files into a master for their duplicator folks, and maybe adding an installer menu. Dell's partners still get their crap distributed and Dell still gets their cut.

      Or maybe some sort of basic free desktop and a runtime to demo said trial software? Oh yeah, that would require work on Dell's part. Never mind!

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    8. Re:Obvious, actually by Lucractius · · Score: 1

      Some of them are stuffed with worse than that. Ive got an Acer machine that came preinstalled with invasive spyware. I decided not to rip it out cause then i loose the prove i was sold a violation of my privacy without full disclosure.

      Who expects to find GATOR of all programs burried on their brand new box??????

      --
      XML - A clever joke would be here if /. didn't mangle tag brackets.
    9. Re:Obvious, actually by Verteiron · · Score: 5, Informative

      Gator hell. I've seen recent HP desktops come from Best Buy with MyWay searchbar pre-installed. Every URL visited gets passed to MyWay's servers, ostensibly to allow it to "target" the search results it displays. In reality the end-user is just bombarded with more advertising. And what's worse, many of the MyWay ads link to sites that install -really- invasive crapware like SurfSidekick.

      --
      End of lesson. You may press the button.
    10. Re:Obvious, actually by Lesrahpem · · Score: 4, Insightful

      No, I think the reason we're bitching is because we're paying more for less.

    11. Re:Obvious, actually by Anonymous Coward · · Score: 0

      The point is that the shit is preinstalled to begin with.

      No one is gonna pop in a CD and check the boxes to install ALL of the spyware.

      Dell is a little smarter than you, it would seem.

    12. Re:Obvious, actually by poopdeville · · Score: 1

      Yeah! Norton Anti-Virus and AOL would work great with my new shiny Linux box.

      --
      After all, I am strangely colored.
    13. Re:Obvious, actually by grahammm · · Score: 1

      Not only does it put money in Microsoft's coffers but it also inflates the usage/purchase count for Windows. As most PCs come with Windows installed, even if it is removed and another OS installed it still counts for the Windows usage statistics. So (and I know that these are silly numbers, but serve to illustrate the point) if 3 PCs were sold, 2 had Windows removed and Linux installed, the actual usage would be Windows:1, Linux:2, but the statistics would show Windows:3, Linux:2.

    14. Re:Obvious, actually by Geoffreyerffoeg · · Score: 1

      It's simpler than even that. The Windows PCs are imaged and produced in bulk. In order for them to build an open PC, they have to take it out of the line, put a blank hard drive, install a non-WinModem, customize it as per the order, etc. If you call a pizza factory that's designed to make only pepperoni pizzas and ask them to make you a cheese pizza, it would probably cost you more than if you bought the pepperoni pizza and manually removed the pepperonis.

      On the other hand, supply/demand vs. price is running backwards...

    15. Re:Obvious, actually by Diamondback · · Score: 1

      so, you're bitching because you have to pay for something you aren't going to use.

      I bought a car and it came with a car stereo. I was going to use my own car stereo in it, so I ripped it out and put in my own.

      I didn't complain that Toyota put a car stereo in the car that I didn't want. if they had to make a version of the car without the car stereo that'd cost more money and that'd be passed along to me, and buying a Scion wouldn't be a cheap deal.

    16. Re:Obvious, actually by writermike · · Score: 1

      I've seen recent HP desktops come from Best Buy with MyWay searchbar pre-installed.

      Dell does this, too.

      fyi

      --
      If Nalgene water bottles are outlawed, only outlaws will have Nalgene water bottles.
    17. Re:Obvious, actually by dirk · · Score: 1

      Don't forget the other regular software you get with it. Everytime someone orders Office or Symantec or whatever, Dell gets a cut of the sale. So yes, they aren't paying MS, but they aren't putting the trialware on it and they are cutting themselves off from other software sales as well. Plus potentially making support harder because now if something goes wrong, they have to try and troubleshoot it with whatever the person has on it (Linux, BEOS, BSD, etc). In the past, they could say "We can only troubleshoot with what came on it", but now they can't.

      --

      "Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
    18. Re:Obvious, actually by spisska · · Score: 1

      I didn't complain that Toyota put a car stereo in the car that I didn't want. if they had to make a version of the car without the car stereo that'd cost more money and that'd be passed along to me, and buying a Scion wouldn't be a cheap deal.

      Sure, but you should have insisted that the dealer remove the radio before picking up the car, and remove the charge for the radio from your purchase invoice. A stereo adds several hundred dollars to the price of the car, even when the retail value of the radio is much less. Of course, this also has the added advantage that when they remove the radio, they leave behind the speakers and wiring since it's just too much of a pain to strip them.

    19. Re:Obvious, actually by Anonymous Coward · · Score: 1, Interesting

      Sure but you could pretty easily sell of the radio that you replaced to a friend who has a broken one or something. You can't do that with Windows.
      In other words, even though you replaced that radio, it still has VALUE. Can't say the same in the software world.

    20. Re:Obvious, actually by Lucractius · · Score: 1

      I need to read the EULA again and see if they mentioned it... if they didnt im gonna be pissed, and probably file some kind of complaint... over here we still have laws against being assraped by companies :)

      --
      XML - A clever joke would be here if /. didn't mangle tag brackets.
    21. Re:Obvious, actually by jridley · · Score: 1

      That's why the first thing I do when I get a new computer is to ghost the hard drive (just in case) before I ever boot it, then wipe the hard drive and reinstall the OS from scratch. The machines are so full of crap that I don't trust them. I want to know what's installed on my PC and I don't trust that this shovelware uninstalls cleanly.

    22. Re:Obvious, actually by DavidTC · · Score: 1
      No, it's rather like calling up a real pizza place with a coupon for a supreme pizza, and asking they remove everything but the green peppers, and getting charged more for that.

      Dell already has an automatic process to give each drive exactly the right image, which they have to do because they sell MS Office for one thing, and XP Home and Pro. The Freedos computers don't even come with freedos installed, so they just have to push the button that says 'no image'.

      I don't know in what universe that would imaginably cost more. If it did for some nonsensical reason, they should image an empty harddrive and then push the button for that.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    23. Re:Obvious, actually by Anonymous Coward · · Score: 0

      Also, supply and demand. The demand for these PC's is small so, the price is going to be higher.

    24. Re:Obvious, actually by theLOUDroom · · Score: 1

      Computers with Windows XP are stuffed to the roof with trialware and services that kick back the cost. Those with empty hard drives are, well, empty. What's so hard to grasp here?

      Do you honestly beleive that Microsoft isn't charging Dell for copies or Windows, and this cost isn't being passed onto consumers? I think I have a bridge to sell you....

      --
      Life is too short to proofread.
    25. Re:Obvious, actually by slashbob22 · · Score: 1

      On top of mass production and the use of software images. A big winfall for the manufacturers is the advertising they put on the computer. Ever stop to think that the MyWay Search bar is a moneywinner? I have seen mention in other posts about trial versions being put on for profit. Advertising is by far the larger cut of such profits and can easily account for $50-100 price cut on a unit. Why would an open box be more expensive? No advertising revenue. Maybe if Dell was able to get enough sponsers I could get a computer for free - and then wipe it and throw a distro of my choice on.

      --
      Proof by very large bribes. QED.
    26. Re:Obvious, actually by bill_mcgonigle · · Score: 1

      HP was paying $14 a few years ago, according to someone who posts here who used to work there.

      I wonder if Microsoft has 'marketing dollars' for Dell that this price is reflecting.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  6. To heck with Dell by Anonymous Coward · · Score: 4, Interesting

    Seriously. If there's one company in the world which would win an obfuscated price contest, it's Dell. Circuitous menus that seem to simultaneously tweak prices and options depending on who you are and where you're from is deeply suspect. You never get the actual price on anything until you're ready to punch in your credit card number. Advertised prices are pure fiction. I cannot imagine any reason for being so inconsistent about pricing. It's dishonest. I no longer do business with them.

    1. Re:To heck with Dell by DrEldarion · · Score: 4, Interesting

      They do have REALLY messed up pricing, and an even more messed up coupon scheme. They'll be offering a monitor with a base sale of 25% off, and then give out coupons to get the monitor at 15% off. The coupon replaces the base discount. It's like one hand has NO CLUE what the other hand is doing, even though they're working on the same thing.

    2. Re:To heck with Dell by KillShill · · Score: 1

      "one hand doesn't know what the other is doing".

      in some places this phenomenon is also known as "plausible deniability".

      so when like someone, oh i don't know, AMD subpoenas you, you can plead ignorant. sort of like encrypting two pieces of data and then only giving the key to the worthless and non-incriminating piece.

      --
      Science : Proprietary , Knowledge : Open Source
    3. Re:To heck with Dell by mrchaotica · · Score: 2, Informative

      Dell knows exactly what it's doing: establishing and maintaning a confusopoly in the PC business. They intentionally make it hard to figure out the price, because they hope you'll get tired and just accept whatever number is on the screen.

      It's just like a bait-and-switch, except harder to prove.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    4. Re:To heck with Dell by chakmol · · Score: 1

      I no longer do business with Dell due to the massive financial incentives they got from the state of North Carolina and Forsyth county to locate a factory there. When my friends here in NC oooh and ahhh over Dell PC's, I tell them they should get one for free....they've already paid for it once already. Forsyth county *might* break even over the 20 years Dell has promised to stay....might.

    5. Re:To heck with Dell by Anonymous Coward · · Score: 0

      Exactly.

      Dell used to be the site where you could build your computer on line, see how much it would cost, and buy it. You can still build your computer, but your choices are limited, and Dell's rebranding obfuscates things so much you don't really know what the hell you're getting without wasting endless amounts of time doing your own research. The prices mean nothing. The sales droids are annoying, at best. Here's the thing Dell, I want to go online to buy a computer because it is efficient. Not knowing how much things cost, paying your overhead so you can hire salespeople to waste my time on the phone, not knowing exactly what I'm buying -- this is hardly the model of efficiency the Internet affords. Once upon a time, you had it right. Now you're just another victim of b-school shitheads telling you what to do. The second a competitor shows up that does it right, I'm ditching Dell forever, and never looking back. I don't like spending money to subsidize the employment and stupid ideas promulgated by Wall Street's pinstriped twits.

    6. Re:To heck with Dell by Anonymous Coward · · Score: 0

      It's called 'confusion marketing'.
      If the customer has no way of telling the real value of a product, or of *comparing* the price to a competitiors product, it's easier to sell it to them at the price you want.
      The same thing is done for mobile phone tariffs. The schemes are so complex that eventually you give up and just buy one of the damm things.

    7. Re:To heck with Dell by argStyopa · · Score: 1

      While I understand the resentment for giant corporate monsters here, I have to say that I was actually quite pleased the few times that I have gone through Dell to buy PCs (mandated by my giant corporate monster HQ IT dept).

      I called to buy 3 similarly configured PCs, and while navigating the choices, the sales person advised me of some specials I wasn't aware of, and then offered me 2 of them as PCs that were clearly better than what I was looking for, for less $ (I'm guessing they were already built to a previous, cancelled order and they wanted to get rid of them).

      So I was in fact very pleased by Dell and particularly their telephone sales dept.

      --
      -Styopa
    8. Re:To heck with Dell by Anonymous Coward · · Score: 0

      I'm insulted. Firstly, they hide the box so it seems like something obscure that no-one really would buy. Then they title the page "Open-Source Customers--" (note, with a "--" at the end, looks like a clause from a chat room).

      Specifically, they say "without an installed or included Microsoft® operating system" instead of just "without an installed or included operating system". Why the need to specify this? What if a customer has a Windows licence+CD already and wish to use it on his new PC? Ok, so no secret that a non-MS-OS is probably Linux but the wording gives me the impression that the "Linux-bunch" are not to be taken seriously as customers.

      "n Series Desktops Provides Excellent Flexibility for YOU!". Great, personally for ME! Let's finally be nice to the Linux-whiners so they can run their cute little OS but the real thing is of course WindowsOS. Do they forget that many people who run Linux also are responsible for selecting hardware at companies?

      Dell gained my respect a few years ago when they sold servers preinstalled with Red Hat and took it seriously. But this looks just plain stupid. When I shell out $$, I want to be taken seriously as a customer! I'm not rich, but have enough to not mind paying a little more for quality, so I might well be inclined to buy a top-of-the-line WITHOUT an OS preinstalled or go for another company. Instead I'm targeted as a cheapo.

      My dad was going to buy a new Laptop a while ago. We looked into Dell, but I had already gotten a bad feeling about them, knowing from work their laptops are good but with questionable build quality. So I recommended he buy a Toshiba, whose laptops I know are excellent but a little more expensive. He went for Toshiba and is very happy.

      I'm staying away from Dell now if possible until they "clean up their act".

      If you want to see how marketing for a consumer product involved with Open Source should be, look at the Nokia 770.

  7. Re:Think they might have noticed the slashdot dire by benjamindees · · Score: 5, Insightful

    No, it's been that way for a while. The FreeDOS boxes have always (as long as I remember) been more expensive than an equivalent box with XP.

    I don't know what kind of deal they have with Microsoft to make that happen, but I suspect it is more than just the AOL and McAfee add-ons that they can bundle with XP.

    --
    "I assumed blithely that there were no elves out there in the darkness"
  8. Companies by DietCoke · · Score: 3, Insightful

    A lot of IT departments have neither the staff nor the patience to build each PC on their own. Considering the tiny profit to be made off PC building, it's much more sensible to focus on projects, rollouts, etc. Tack on the fact that most IT folks don't want to spend hours trying to RMA failed mobos from random vendors, and Dell/IBM/whoever else make a lot of sense in the long run.

    Still, that doesn't mean we enjoy dealing with their tech support folks. What idiots!

    1. Re:Companies by jmilezy · · Score: 1

      Aye... Getting 100 dell pc's with the exact same hardware settup makes unformity a a breeze. Spend time on one linux OS and customize how you like then ghost those suckers multicast baby!

    2. Re:Companies by Anonymous Coward · · Score: 0

      My previous company had a reseller who ghosted images onto the Dell boxes they bought. No RMA's for dead motherboards, etc. Just a fully loaded PC, config'd for their environment. Heck, they even had the capital property sticker applied.

    3. Re:Companies by Anonymous Coward · · Score: 1, Informative

      Right now, my company installs new OSes using PXE. If the PC can't boot from CD or HD, it defaults to PXE, and a drive image of a fresh install is copied to the hard drive. It's actually much more convenient than dealing with the default install from the factory.

      And as for RMAing failed boards, we standardized on Dells a while back, and so far, I'd say that about 30-35% we recieved had hardware failures for one reason or another (HD, Mobo, fans, power supplies). Brand_Name != High_Quality

    4. Re:Companies by julesh · · Score: 1

      True, but the point is, because you've standardised on a single supplier, you automatically know who to call when you have a dead machine.

      If you've been switching suppliers frequently to get the best deal on any particular component, you'll have to look up in your records to find out who you got that particular board from. And heaven help you if two different machines have had their labels confused at some point...

    5. Re:Companies by bill_mcgonigle · · Score: 1

      True, but the point is, because you've standardised on a single supplier, you automatically know who to call when you have a dead machine.

      If you can wait for someone else to fix your problem...

      If you've been switching suppliers frequently to get the best deal on any particular component, you'll have to look up in your records to find out who you got that particular board from.

      That could be a problem - fortunately most BYO shops do it for part consistency and cost savings on high-end machines (dual xeon workstations, etc). Most BYO shops will actually pay more for a part that they've been happy with if the price goes up to keep the support costs down.

      And heaven help you if two different machines have had their labels confused at some point...

      That same problem exists with BYO and COTS shops. Using self-destructing stickers is helpful here.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  9. The Register as a news source? by bach37 · · Score: 1, Insightful

    In this article at The Register...

    Eeek!

    1. Re:The Register as a news source? by Anonymous Coward · · Score: 0

      God bless El Reg!

    2. Re:The Register as a news source? by dangitman · · Score: 1

      Not half as scary as using Slashdot as a news source.

      --
      ... and then they built the supercollider.
    3. Re:The Register as a news source? by rbochan · · Score: 1

      or the myriad of zdnet blog entries posted as "news" in recent months

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
  10. Third option... by yddod · · Score: 2, Interesting

    They should offer a third option to get the system with everything including windows as a 90 day trial. That would be the cheapest system possible!

    1. Re:Third option... by seweso · · Score: 0

      Then it will cost MS money!! The cheapest dell is 170 euro's, sans windows is 80 euro's minus the trialware would make it say... 50 euro's! :D

  11. Not the same by gcauthon · · Score: 5, Informative

    The PC with the blank hard drive appears to ship with a combo cd/dvd-rom and a fax modem. The PC with windows does not list these features.

    1. Re:Not the same by Anonymous Coward · · Score: 0

      Does anyone know what kind of modem it is? They just say "56K PCI Data Fax Modem". Most systems these days ship with WinModems, and many of those have no functionality under Linux (or any other non-Windows OS) whatsoever.

    2. Re:Not the same by Anonymous Coward · · Score: 2, Informative

      Actually, the E510 does come with a combo drive and the fax modem.

    3. Re:Not the same by aichpvee · · Score: 1

      Do they have any functionality in windows? I tried plugging my cable into one but it doesn't have the right connector...

      --
      The Farewell Tour II
    4. Re:Not the same by networkzombie · · Score: 1

      The screenshots are misleading because they do not match. I purchase from Dell and I don't accurate pricing (web is sometimes higher than corporate discount). Has anyone tried to get their own quotes from Dell or should we all be lemmings?

    5. Re:Not the same by Geoffreyerffoeg · · Score: 2

      That's definitely a reason - a real fax modem is considerably more expensive than a Winmodem.

    6. Re:Not the same by SharpFang · · Score: 1

      many of those have no functionality under Linux (or any other non-Windows OS) whatsoever.

      Oh, but they do!
      Just not quite the functionality the manufacturers intended :)

      --
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  12. Dell's Prices by Anonymous Coward · · Score: 5, Informative

    Dell's business units are so odd. You can go on their web site and find 3 different prices for the exact same thing depending on which unit you go in, and I mean home, small business, and large. I have ordered from all over that site for personal stuff, it cracks me up sometimes. I would be interested in why that happens. I have asked our Dell rep at work, but he couldn't really give a good answer either.

    1. Re:Dell's Prices by guacamole · · Score: 1

      You can go on their web site and find 3 different prices for the exact same thing depending on which unit you go in, and I mean home, small business, and large.

      Add to those cathegories "Higher Education Institutions", "Higher Education Students, Faculty, and Staff", "Health Care", and "Government" (although these are harder to fake than say when you're a home user pretending to be running a business and vicevesa.)

    2. Re:Dell's Prices by Baricom · · Score: 1

      I have a feeling all of this boils down to a simple case of price discrimination. The "business machines" sold by Dell are priced higher than the home machines, because businesses need to deploy computers en masse and Dell won't sell them home units at that quantity. Similarly, home users get a cheaper price because they won't pay the business price for the machine.

      I think the vast majority of people who buy a blank computer will be Linux enthusiasts who object to the Microsoft tax. For those people, they are concerned enough about their moral stance that paying more for a computer might be worth it. Computers with no software are rare, and rarity drives up prices.

    3. Re:Dell's Prices by Fulcrum+of+Evil · · Score: 1

      You can go on their web site and find 3 different prices for the exact same thing depending on which unit you go in, and I mean home, small business, and large.

      Sounds like you should be configuring the same thing on all 3 units, then buying the cheapest.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    4. Re:Dell's Prices by Nimey · · Score: 1

      The Dell rep I emailed said that the different units are overseen by different managers, each of whom have control over the individual units' sales.

      There appear to be more than 3 units, btw. We buy from the MHEC unit: Midwestern Higher Education Compact. Wouldn't surprise me if there were others.

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    5. Re:Dell's Prices by bromoseltzer · · Score: 2, Interesting

      The simple answer is that Dell figures it makes more money this way. They have some fancy pricing algorithms that adjust prices very frequently depending on all the data that they know (and you don't).. Details of which models are selling well, what their suppliers are charging this week, what their inventory is, and not least, how "price elastic" different classes of customers are.

      They are banking that most customers have not nearly enough information to find the best value, by comparing all the different models and options and by checking all the different entry routes into the system (personal, small business, etc.).

      It's like airline seat pricing, another great example of free market exuberance. (Look where it's getting them.)

      --
      Fiat Lux.
    6. Re:Dell's Prices by adrianmonk · · Score: 1
      You can go on their web site and find 3 different prices for the exact same thing depending on which unit you go in, and I mean home, small business, and large.

      The story I've heard from an acquaintance who in charge of IT for a local company is that the difference in price has to do with differences in guarantees on availability of parts. If you buy a "large business" computer, then you're supposed to be able to come back to Dell in the future (say 2 or 3 years out, maybe longer) and say, "Hey, I have a computer with serial number XYZ123, and its video card is hosed. Please send me an exact replacement." And Dell is then supposed to have one on hand (or available somehow) that they can send you, even though it's basically an obsolete part. Whereas, if you buy a "home" machine and ask the same thing, you take your chances, and if the machine isn't fairly new, it's likely Dell will say, "Sorry, we don't carry that part anymore." Machines that are sold as "large business" machines are also not going to have mid-season substitutions on parts. If you order a "large business" Model ABC, it will be the same as the five Model ABC machines you ordered six months ago. But for "home" computers, there might be subtle changes in configuration on the same model as time goes on, like a different sound chip or something.

      The reason this costs more is obvious: it means Dell has to provide an extra level of commitment to provide spare parts. The reason that paying more for this as a customer makes sense is less obvious, but in general a large business gains something by having a bunch of identical machine configurations that it supports rather than a hodgepodge of random crap. It's easier to support. It's valuable to a business to be able to replace a failed part with an exact duplicate. It reduces the amount of decision making required (my graphics card died -- hmm, what kind should I replace it with?), it ensures that you can get that broken machine to function just as before, and it prevents you from having to deal with driver issues and other compatibility problems (like certain hardware requiring a BIOS update to work).

      By and large, the home user doesn't care about these things. If part of their machine fails, they either go, "Oh well, time to upgrade anyway," or they take it to the desk at Best Buy and get them to fix it. The typical home user doesn't need a guarantee that they can get an exact replacement part because they probably wouldn't opt for that even if it were available.

    7. Re:Dell's Prices by Darth_Burrito · · Score: 1

      I think they do this too, but their pricing whackiness goes well beyond this. On their premier site, they've got all kinds of weird problems going on. Sometimes adding a 1905 (19") flat panel to a computer configuration costs as more than $600. Sometimes it only costs $300. However, you can ALWAYS buy them a la carte from the same site for anywhere between $330-420 (depending on the pricing of the day).

      Then there's the upgrade game. There is no consistency whatsoever in the costs of upgrades. You can have two identically spec-ed base pcs with 256MB of memory and on one an upgrade to 512MB costs $50 while on the other it is $150. It's true that part of this could be done to optimize their manufacturing and supply chains, but more often than not, I think it's just stupid mistakes and/or non-intentional inconsistencies.

      I remember my manager once asked me to price a powervault for about a TB of network attached storage. I went with the cheapest thing I could find and started adding additional SATA drives. They were charging about $500 for EACH additional drive. They were 250GB or 300GB drives and at the time, one could buy those for around $160 from newegg. We ended up buying a terastation for about 1/3 the cost and getting more storage than the powervault.

      It's possible dell's pricing antics will optimize cash flow in the short term, but it's having a profound negative affect on customer relations in the longterm.

    8. Re:Dell's Prices by periol · · Score: 1

      I know from experience that there are certain guarantees that Dell will apply to small/large business sales that they won't apply to home purchases. I run IT for several affiliated non-profits, so I tend to buy computers (XP Home) and wipe them, reinstalling XP with our non-profit license. Several times I've been warned by our rep (who knows better now) that the machine I'm buying isn't "guaranteed" for business networking, whatever that means.

      You won't find any of that rhetoric when you purchase from the Home division.

  13. I Knew It! by Comatose51 · · Score: 4, Funny
    I knew it all along! Windows XP generates NEGATIVE value! Suspected by me, confirmed by Dell!

    I kid, I kid.

    --
    EvilCON - Made Famous by /.
    1. Re:I Knew It! by Arker · · Score: 0

      Yep. Software so bad, they have to pay you to take it.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    2. Re:I Knew It! by Anonymous Coward · · Score: 0

      I'll be emailing Microsoft DEMANDING a refund for all the copies I've pirated over the years!

  14. Use coupon codes by timeToy · · Score: 3, Interesting

    Dell computer are like American cars, you can always find a deal, you will be crazy to buy a Dell computer, any Dell, Desktop or Laptop, at the official price; they always have a ton of rebates and other "special" or coupon codes all the time.
    For instance right now they are running a sale on the excellent UltraSharp 2005FPW 20" Widescreen LCD Monitor for $394.35.
    A good place to find about theses deal is at this page: http://www.gottadeal.com/Deals/Store/dellhome

    1. Re:Use coupon codes by timeToy · · Score: 1

      That one is even better: http://www.gottadeal.com/dell.php

    2. Re:Use coupon codes by Anonymous Coward · · Score: 0

      Just HOW is the parent post off topic?

  15. Actually it's not truly a blank hard drive by Gary+Destruction · · Score: 1

    It still has an MS-DOS boot record of 512 bytes. I'm not sure if 64-bit systems have that or not.

  16. been there done that by bedroll · · Score: 1, Informative
    1. Re:been there done that by magnus_1986 · · Score: 1

      See sig

      --
      My last sig was ridiculed
    2. Re:been there done that by bedroll · · Score: 1
      Can't anybody read?

      This IS NOT a dupe. I was stating that we've already discussed this. In other words: The Register's article offers ZERO insight into this conversation that was not already put forth during the comments on the first posting of this topic.

      This is very much unlike many other similar postings where new information or insight is added to the topic. In fact, it almost seems as if The Register decided to run their story after reading comments on Slashdot.

      That doesn't make it a dupe article. It makes it a worthless article that will lead to duplicate trains of thought, if not duplicate comments. If it were merely a duplicate story then I wouldn't find it so worthless. Normally even a duplicate story offers new insight. This one offers some mild flirting with a Dell representative, that's about all that's new.

  17. Don't even try by All+Names+Have+Been · · Score: 5, Funny

    You'll never figure out Dell's pricing policies for any given piece of hardware. It will change randomly from moment to moment. Just when you think you know how to get the best deal, they'll completely change on you. Hell, we effectively resell Dell PCs, and even *WE* can't get a straight price from our rep. Fuck, their corporate customers who buy thousands of units a year don't know how much a PC will cost until they actually get charged for it.

    Personally, I use their pricing changes as a source of entropy to help generate cryptographic keys.

    1. Re:Don't even try by grahammm · · Score: 1

      The price can also depend on which 'route' through the web site you take. Taking the route through 'Home/SOHO' and 'Small Business' can yeild different prices for identically spec'd systems.

    2. Re:Don't even try by Darth_Burrito · · Score: 1

      My favorite is when it sometimes costs $600+ to add a 19" flat panel to some computer configurations when you can get the same one a la carte for $300 + $100 * (austin temp / austin heat index) * percent dell employees who had coffee that morning.

      Seriously though, I suspect that there are fundamental problems (features?) in their in house pricing system. From a customer perspective, there's no reason they should have three different prices for the same piece of equipment in the same channel, and I've pretty regularly seen that happen. The premier channel seems to be the worst of them. Maybe they think they only have to have the sales site be better than IBM's premier, which means next to nothing.

    3. Re:Don't even try by julesh · · Score: 1

      Its not only the price for the systems that randomly changes. I was on a client site recently while the client ordered some new hardware; about 15 Dell PCs. The quote came back roughly what he was expecting for the hardware (this was the second batch of similar machines he had ordered), but the delivery charge was astronomical. He called his sales rep, who informed him that they now charge a per-PC delivery charge, not a flat one. He cancelled the order because he would have to get clearance from his boss... the next day a new quote turns up with the same delivery charge as the original batch.

  18. Re:hmmmm by IconBasedIdea · · Score: 5, Funny

    Or, if the logic of Dell is to prevail, you can sell blank versions of the same CDs for a slight premium, like $275.

  19. I'm shocked! SHOCKED! by Anonymous Coward · · Score: 0

    You mean this is a DUPE? I'm shocked! SHOCKED!

    1. Re:I'm shocked! SHOCKED! by bedroll · · Score: 1

      No, not a dupe. It's just an article that has already been debated in our forums. That is with slashdot providing more insight, sadly.

  20. Makes sense by Kawahee · · Score: 2, Insightful

    They're doing this because they're going to sell less of these PCs. I mean, honestly, how many people are going to buy a Dell who have the intelligence to use Linux or another OS? Very few. I'm willing to be that 99% of the /. community or anybody who would potentially want to buy this PC already builds there own. Am I right or wrong here?

    --
    I'll subscribe to Slashdot when I see a month without a dupe, a typo, or an article the "editors" didn't read.
    1. Re:Makes sense by Anonymous Coward · · Score: 3, Insightful

      You are wrong in both assumptions you are making, the implicit one that people running linux don't buy pre-made boxes (as a freelance sys admin I know that many Dell Optiplexes and even Diminsions are running as servers) and the other unspoken assumption, that the lower volume on this model somehow cuts into efficiencies of scale. This hardware is identical to it's "sister models" with the exception of an adhesive backed sticker with the model number and serivce tag on it. It's not like they built a whole assembly line for this model -- this model exists as separate from other models purely as an abstraction in some database of part numbers.

    2. Re:Makes sense by the+morgawr · · Score: 1
      My current computer is a dell. It was substantially cheeper to buy it from them to to build it ($800). I suppose they get a discount of some of the higher-end stuff I needed/wanted.

      When I upgrade, if they are cheeper then building, I'll buy from them again. If they are not, I will build.

      --
      The policy of the United States is worse than bad---it is insane. -- Ludwig von Mises, Economic Policy(1959)
    3. Re:Makes sense by Kawahee · · Score: 1

      Thanks for the insight into how the real world works. I'm aware that Dell has good success in the server market, at my school we have about 3 Dell servers and 2 Acer ones, but the PCs that are there aren't really designed for hardcore serving. Sure, they'd make great servers for small businesses, but a small business would also get along fine with a $500 self built PC.

      --
      I'll subscribe to Slashdot when I see a month without a dupe, a typo, or an article the "editors" didn't read.
    4. Re:Makes sense by guacamole · · Score: 1

      I really doubt that 99% do that. I have a whole bunch of friends who are in college who read slashdot. Most of them own laptops which can't be built. Of those who own desktops, only -some- had built them but there are still a lot who still just go out and buy Dell (and sometimes Mac) desktops.

    5. Re:Makes sense by xsecrets · · Score: 1

      Give me a break do you honestly think there is any difference between this box and the one with windows preinstalled? The only difference will be that they save some money on the oem version of windows and some time that would have been spent installing the image onto the hard drive. And if you are lucky a sticker with the different label on it, and you can't tell me the sticker offsets the cost of an oem version of windows.

    6. Re:Makes sense by Windowser · · Score: 1

      My signature says it all

      --
      Avoid the MS tax, always buy I.B.M. PC's (I Built-it Myself)
    7. Re:Makes sense by Chewbacon · · Score: 1

      I'm a linux user. I use it to develop software and when windows is absolutely farked, it's always nice to have an alternative to boot to. Maybe I'm the 1%. Am I alone here?

      I bought a Dell because I have a good line of credit, I got it through my corporate rep that I order from all the time for my company, and when it breaks my rep sends a guy out with the parts to fix it. No big deal, it's really not a bad service these guys offer.

      Not only that, but retail can beat the hell out of anyone who tries to buy the latest stuff for the computer they're building. I'm sure if you look around enough, you could find some really cheap components, however I work full time, take way more than fulltime credit hours per semester, and I just lack the time. Even if I did spend more money, I'd be happy to just so I can go out on my boat while Dell builds the damn thing.

      --
      Chewbacon
      The Bible is like Wikipedia: written by a bunch of people and verifiable by questionable sources.
  21. Well isn't a virgin worth more then a slut by SmallFurryCreature · · Score: 5, Funny

    Lets face it a PC with XP is anybody's. I wonder if this system comes in a white box to indicate its virgin status.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:Well isn't a virgin worth more then a slut by C0llegeSTUDent · · Score: 0

      If I had mod points, you would be incremented

    2. Re:Well isn't a virgin worth more then a slut by Mastadex · · Score: 0

      The box will be white after i put a few gigs of pr0n on it >:)

      bwahahaha.

      --
      A morning without coffee is like something without something else.
    3. Re:Well isn't a virgin worth more then a slut by linguae · · Score: 2, Informative

      Well, I know of a computer company that sells virgin computers, in nice, elegant, white boxes.

    4. Re:Well isn't a virgin worth more then a slut by justMichael · · Score: 1
      Well isn't a virgin worth more then [sic] a slut
      That all depends, do you want one that has no idea what to do or one that may show you a trick or two?? oh, wait... you are talking about computers, glad I have Macs.
    5. Re:Well isn't a virgin worth more then a slut by Beardydog · · Score: 1

      Can I please, please make a joke about your mom's box?

    6. Re:Well isn't a virgin worth more then a slut by Anonymous Coward · · Score: 0

      ohh, c()llegeSTUDent. i think your in the wrong place, tool.

    7. Re:Well isn't a virgin worth more then a slut by Haeleth · · Score: 2, Interesting

      You can buy Apple computers without an OS on them? I thought all Apple computers came with the proprietary OS X preinstalled. So, no different from a Windows XP box, if you want to run Linux - you're still paying* for an OS you don't need.

      * Yeah, I know what this article's about. Nevertheless.

    8. Re:Well isn't a virgin worth more then a slut by gellenburg · · Score: 1

      With a Dell, it's the Computer, and Winderz is what allows you to do anything with it.

      With a Mac you see, it's not the hardware that truly makes a Mac what a Mac is (although the hardware is excellent), it's the software.

      I look at it this way... you buy a new Mac and you're paying $500 for the software. The hardware is what just allows you to run the software.

      I mean, a new car now-a-days wouldn't be much of a car without the ECM.

    9. Re:Well isn't a virgin worth more then a slut by Anonymous Coward · · Score: 0

      I prefer sex with mares too ;)

    10. Re:Well isn't a virgin worth more then a slut by WilliamSChips · · Score: 1

      Is "increment" an innuendo? :P

      --
      Please, for the good of Humanity, vote Obama.
  22. helpdesk problem by Anonymous Coward · · Score: 0

    The configurations of the computers have to be standard enough so that the stupid user can call their helpdesk to have his problem solved. Imagine a brain dead user being told to vi his syslog file and to read it aloud...

  23. Re:Build it yourself? by BobandMax · · Score: 5, Insightful

    I buy ~250k/year of Dell PCs. We do not have the time, staffing or patience to sort through myriad component problems. They are all Dell Optiplex and Latitude machines with three year warranties and Complete Care. If it breaks, it's Dell's problem. We just don't have time for anything else. If some shop has the time to screw with this stuff, they have too many IT staff and are pissing away money for nothing.

    --

    "Computers are useless. They can only give you answers."
    -- Pablo Picasso
  24. Re:Build it yourself? by w42w42 · · Score: 1

    Haha - I always wonder why these stories get so much play - Dell is far from the only vendor out there, and at that they are never the cheapest. If you want a box w/o OS and not build it yourself, there are only a million places to buy one online. Most small local shops by now have decent websites that let you customize your own system from them, which makes it even easier. Cheaper, same/better customization, w/ or w/o an OS, and local if you ever have warranty issues. Here are three local to me. The only real advantage to Dell I see is when you happen to want the monitor and printer they like to bundle w/ their system.

  25. One Page by Viceice · · Score: 4, Informative
    --
    Sometimes I wish I was a plumber, then I'd know how to deal with other people's shit.
    1. Re:One Page by Xarius · · Score: 1

      It's odd the print versions of most news articles on most sites tends to look a hell of a lot better than the "live" version we're supposed to see.

      The Register seems to use a crappy font for the web version, and a nicer one for the print too. Why?

      --
      C17H21NO4
  26. What's the big deal here anyway? by ShatteredDream · · Score: 1, Insightful

    If the Windows box is cheaper, why not buy it so that you have a Windows license laying around in case you need one. It's not like it's going to hurt you to have a copy laying around in the even that say... you need it to do work from home.

    1. Re:What's the big deal here anyway? by bedroll · · Score: 2, Insightful
      If the Windows box is cheaper, why not buy it so that you have a Windows license laying around in case you need one. It's not like it's going to hurt you to have a copy laying around in the even that say... you need it to do work from home.

      That's beside the point. The point is that this shows evidence of the "Microsoft Tax". You're paying Dell for Windows whether you get it or not. Maybe I already have a Windows license in my home and one is enough. Thinking like that of your post is what would seemingly validate the MS Tax, and contribute to the misconception that they are somehow owed money for each PC bought.

      Whitebox PCs should be a commodity that any manufacturer can sell. There is no reason to believe that a whitebox PC will have Windows illegally installed on it. Would you be making the same argument if RedHat managed to convince Dell that every Windows PC should have the negotiated price of a RHEL license included in the price because people may install it on their machines?

    2. Re:What's the big deal here anyway? by pe1chl · · Score: 1

      The "included pre-installed Windows" is not going to yield you a Windows license laying around in case you need one!
      The license is only for that pre-install on that box.

    3. Re:What's the big deal here anyway? by NineNine · · Score: 1

      Put your tin foil hat away. It's not a "Microsoft Tax". As countless of other people have explained quite clearly, it's much cheaper for Dell to support Windows than it is [insert generic Linux here]. Duh.

      (Sorry about the "duh", but this is really a very obvious point, here)

    4. Re:What's the big deal here anyway? by isilrion · · Score: 1
      Does Dell gives support for the custom software their clients install?

      If so, they *still* need to give support for Linux et. al on the windows boxes they sell (because that would be custom software a customer might want to install), so giving support for a non-windows on a non-windows box shouldn't be an extra cost for them.

      If not, then what extra cost is involved on wiping a hard disk (or not cloning it to begin with). I guess its minimal. In this case, they wouldn't neet do support *any* software on their computers, thus, no extra cost for them again.
      Does Dell charge for support?

      If the answer is 'yes':

      If the answer to the previous question is 'no', then this becomes relevant: there will be a batch of computers that they will *not* support - however, the windows PC with linux installed will be in this same situation, thus this reasoning doesn't justify a higher price for the first batch.

      If the answer to the previous question is 'yes', then I fail to see how the support for blank-disk-PCs would be greater than the support for windows-PCs-with-wiped-disks.

      (very similar reasoning if the answer is 'no', I will not bore myself or you with it because I find it quite unlikely)

      I've never had any dealings with Dell (I've barely watched [ignored] their commercials, and maybe twice I've visited the website, one of them while reading this story), so I don't know the answers to my questions. I suspect they are "no" and "yes".
    5. Re:What's the big deal here anyway? by Just+Some+Guy · · Score: 3, Funny
      If the Windows box is cheaper, why not buy it so that you have a Windows license laying around in case you need one.

      I will never, under any conceivable circumstances, ever need it. I have as much use for a Windows license as your average vegan has for a nice, juicy steak - and every bit as much desire to have one delivered to my house.

      --
      Dewey, what part of this looks like authorities should be involved?
    6. Re:What's the big deal here anyway? by bedroll · · Score: 1
      So, what you're saying is: It is cheaper for Dell to support Windows than to not support any operating system.

      What on earth makes you think that Dell would support an OS that they didn't sell, install, or have anything to do with? They support their products and services. Don't believe me? Try calling their tech support for a third-party Windows app problem. After an analysis to ensure that they can claim it's the third-party app's problem they will quickly tell you to contact the vendor and that they can no longer help you on this issue. Guess what? On a whitebox PC the OS is a third-party app.*

      Anyway, at most you're saying that the "Microsoft Tax" does exist, in the form of claimed support expenses. You're still saying that I pay more than I should for a whitebox PC from Dell because of Microsoft. I don't buy it, and neither should anyone else.

      Show me evidence that Dell will support my Gentoo installation and I'll gladly admit you were right. Alternatively, find something where Dell says that it's more expensive to have support staff that can provide trivial amounts of support for FreeDOS than it is to have staff that can support Windows and I'll admit you were right as well. Until then I won't accept those arguments just because you say "Duh." at the end of them.

      *aside from FreeDOS that comes with it, but I really doubt that FreeDOS is $30 more per PC to support.

    7. Re:What's the big deal here anyway? by Thats_Pipe · · Score: 1

      But what if that vegan was near-death and starving and required some source of sustinance and protein? That juicy-steak will be mighty tempting; sure they may get a bit sick because their bodies aren't used to eating meat but it would be just like the feeling you would have were you FORCED to actually install and use Windows. There can always be a situation in which you will do something you normally wouldn't do in order to get by.

      --
      "You see them trees out back, I take care of them. I'm a tree, I'm a tree wizard." - Crazy Homeless Guy
    8. Re:What's the big deal here anyway? by Just+Some+Guy · · Score: 1
      under any conceivable circumstances

      That juicy-steak will be mighty tempting; sure they may get a bit sick because their bodies aren't used to eating meat but it would be just like the feeling you would have were you FORCED to actually install and use Windows.

      That situation is about as conceivable as an 80 year old nun with birth control pills and a hysterectomy. I doubt a crack addict is going to break in and force me to defrag a hard drive or install spyware at knifepoint, but if that ever happens, BitTorrent and KEYGEN.EXE shall be my salvation.

      --
      Dewey, what part of this looks like authorities should be involved?
    9. Re:What's the big deal here anyway? by Jumpy · · Score: 1

      They already do that. Nobody here seems to understand they do do that kind of thing for
      systems preloaded with RHEL if you buy it that way.

      Also, they even have a mailing list for the Precision line where you can get Red Hat Linux support. John Hull (A DELL employee) actually answers a lot of admin's questions when they run into problems. They have a whole staff that works on LInux issues and write whitepapers and stuff. Its a big company you know. #1 PC maker and all that in the world...

      My guess is that that they don't support Linux on the Dimensions and consumer models you see in the paper ads and the TV commercials is becuse they figure ther's not much interest. I also know that many Distro's work fine with DELL Dimensions. You just might have to get an audio card...
      (`Till the onboad gets supported at some point. Might want to get a NVidia graphics card, etc...)

      They even work to get their newest stuff into the kernel at kernel.org. And usually when a new
      DELL Precision model comes out they have this funky "DKMS" thingy (RPM) to keep your modules patched and compiled until the stuff makes into the "offical" kernel. I'd say they support Linux on systems where their customers are willing to pay a premium for it.

      Oddly enough they also will put freeDOS on the systems. Go figure.

      --
      -- If there's one thing i can't stand, it's intolerance!
  27. Doesn't matter by Rocketship+Underpant · · Score: 5, Interesting

    It doesn't matter. First sale doctrine says you can re-sell anything someone else has sold to you. That includes your software, no matter what some silly sticker on your computer says. The only party facing any restrictions is Dell; their contract with Microsoft says they have to bundle the cheap OEM version of Windows with a computer and not sell it separately. The user is free to do with his copy as he wishes.

    --
    He who lights his taper at mine, receives light without darkening me.
    1. Re:Doesn't matter by jensen404 · · Score: 1

      DRM (or whatever you want to call it) prevents me from transfering my copy of XP OEM to a different computer. I had to crack it to transfer it to my new computer. How am I supposed to sell it?

    2. Re:Doesn't matter by bofkentucky · · Score: 1

      read your windows eula buddy, or be ready to defend your rights under it it in a court of law.

      --
      09f911029d74e35bd84156c5635688c0
    3. Re:Doesn't matter by chill · · Score: 1

      It doesn't matter. First sale doctrine says you can re-sell anything someone else has sold to you. That includes your software, no matter what some silly sticker on your computer says.

      You didn't buy it, you licensed it. That's the whole point behind software licensing.

        -Charles

      --
      Learning HOW to think is more important than learning WHAT to think.
    4. Re:Doesn't matter by PingPongBoy · · Score: 3, Interesting

      The user is free to do with his copy

      technically if not totally legally including installation on multiple boxen. If a blank PC is considered to be just as profitable to Dell as a PC without Windows it is fairly clear that Dell must be paying next to nothing to Micro$oft for each copy.

      Micro$oft is probably regarding the supposed lack of revenues from Dell as sheer marketing cost. It's likely also that higher end machines pay off more to Microsoft though since they aren't being sold to poor/penny-pinching people.

      Corollary - what's the difference to Microsoft if they just sold Windows at very affordable prices? Standalone Windows pricing is just to appease the trustbusters

      The question begged is what is Microsoft getting out of all this? Is it really worth it to be competing with open source operating system at an equivalent price? Will the ultimate operating system be open source? If you buy from Dell you're not paying more. This is just the first PC offering from Dell with no Windows. Quite possibly the economy of scale for entry-level machines having Windows included actually cost LESS!! It's all about warranty and support infrastructure, perhaps. Let's see what happens with later machines as Moore's law drives prices lower and lower. If Microsoft seeks to build higher level software while leaving the operating system to the public domain, it'll be an interesting world.

      --
      Know your pads. One time pad: good for cryptography. Two timing pad: where to take your mistress.
    5. Re:Doesn't matter by AuMatar · · Score: 3, Interesting

      Doesnt matter- he didn't sign any contract, he didn't even click yes. Dell has no right to agree to a contract for you.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    6. Re:Doesn't matter by Anonymous Coward · · Score: 3, Informative

      Actually it does matter. You see Microsoft will not activate any OEM OS cd from Dell. This was done by Microsoft as an effort to stop piracy and illegal copies. The Dell-branded os cds will only self activate when installed on a Dell machine. If you try to activate it online it will fail and if you phone Microsoft they will tell you to talk to Dell because it is OEM. Oh and by the way that cheap OEM version is identical to the version you can go and buy at the store. It is just branded as Dell software because of the partnership between Dell and Microsoft.

    7. Re:Doesn't matter by Anonymous Coward · · Score: 0

      Well whoever does buy a Dell does click Yes. You see the first time you start a system from them out of the box you have to agree to the EULA for Windows.

    8. Re:Doesn't matter by Anonymous Coward · · Score: 3, Interesting

      You didn't buy it, you licensed it. That's the whole point behind software licensing.

      Did you sign a license? No, you bought a computer, and it's nearly impossible to buy a dell computer without windows. You can do whatever you want with everything that comes with the computer - sell it, burn it, or throw it away. It's the doctrine of first sale.

      There was a case a few years back about someone selling OEM adobe software. The guy had obtained genuine OEM adobe software and was reselling it. Adobe sued the guy, and the guy won. Even though there may be a EULA for adobe software, the guy never saw it and never agreed to it. The EULA didn't apply since he wasn't the end user.

    9. Re:Doesn't matter by jrcamp · · Score: 3, Insightful

      When I started up my brand new Dell laptop I immediately booted to CD-ROM and installed Linux.

      I never agreed to the Windows EULA. You have to be careful when it first starts up because any key will make it accept. So if it comes up you have to shut the power off then start it back up and get to the boot menu before it comes up again.

    10. Re:Doesn't matter by mcrbids · · Score: 2, Interesting

      It doesn't matter. First sale doctrine says you can re-sell anything someone else has sold to you. That includes your software, no matter what some silly sticker on your computer says. The only party facing any restrictions is Dell; their contract with Microsoft says they have to bundle the cheap OEM version of Windows with a computer and not sell it separately. The user is free to do with his copy as he wishes.

      OK. So take your perfectly LEGAL copy of Windows, and um... sell it on EBay. Let us all know how FAR you get.

      The "First Sale" doctorine applies to merchandise. Windows is LICENSED to you.

      As a copyright holder, I can say "Your legal right to use this software exists only so long as your left ring finger is jammed into your belly button", and well, that's the price of the license. Don't like? Don't use the software! If I catch you using my software with your RIGHT ring finger jammed in your belly button, I certainly have the right to revoke your license, and if you keep using said copyrighted material, I then have the right to sue for damages.

      So, Microsoft has given Dell rights to SELL the license. You have rights to use the Windows software under the LICENSE so long as its generally used with the hardware you bought it with.

      If you don't like these terms, spouting mumbo-jumbo from the Commercial Code will get you a +2 insightful on Slashdot, but that doesn't mean it's correct. Don't like it? Don't buy it. Use Linux, as I usually do. But don't be stupid enough to believe that just because you don't AGREE with the terms means that you have the right to violate them as you see fit, and still have a license to anything at all.

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    11. Re:Doesn't matter by Fulcrum+of+Evil · · Score: 3, Interesting

      read your windows eula buddy, or be ready to defend your rights under it it in a court of law.

      What eula? You buy the Pc, then wipe the disk. You never even saw the EULA, just sold off the software you had no use for.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    12. Re:Doesn't matter by Plaid+Phantom · · Score: 1

      "...so long as your left ring finger is jammed into your belly button..."

      Please tell me that I'm not the only one who instinctively moved my left hand in that direction...

      --
      All comments are properties and trademarks of the voices in my head. Not like I'm gonna claim them.
    13. Re:Doesn't matter by Anonymous Coward · · Score: 0

      "Your legal right to use this software exists only so long as your left ring finger is jammed into your belly button"

      Your mistake is that ``use'' isn't an exclusive right of the copyright holder under copyright law.
      Specifically, Title 17 Chapter 1 106 US Code sets the following exclusive rights for the copyright holder:
      (1) to reproduce the copyrighted work in copies or phonorecords;
      (2) to prepare derivative works based upon the copyrighted work;
      (3) to distribute copies or phonorecords of the copyrighted work to the public by sale or other transfer of ownership, or by rental, lease, or lending;
      (4) in the case of literary, musical, dramatic, and choreographic works, pantomimes, and motion pictures and other audiovisual works, to perform the copyrighted work publicly;
      (5) in the case of literary, musical, dramatic, and choreographic works, pantomimes, and pictorial, graphic, or sculptural works, including the individual images of a motion picture or other audiovisual work, to display the copyrighted work publicly; and
      (6) in the case of sound recordings, to perform the copyrighted work publicly by means of a digital audio transmission.

      Those are not only the ONLY rights (except for attribution rights in 106A(, they are further restricted in 107.
      Just read it, over and over if you please: NO USE RIGHT!

    14. Re:Doesn't matter by MooUK · · Score: 1

      Most EULAs have clauses covering transferal of your "licensed rights" to another person, as far as I remember. Don't have a windows OEM one to check.

    15. Re:Doesn't matter by Auckerman · · Score: 2, Informative

      As a copyright holder, I can say "Your legal right to use this software exists only so long as your left ring finger is jammed into your belly button", and well, that's the price of the license. Don't like? Don't use the software!

      That is incorrect. Copyright holders have no ability enforce an unaccept contract. If I don't accept the license, the default is NOT that I can not use the software. That is incorrect, the default is docterine of first sale. I own it, I can do what I want with it. There is NOTHING magical about software that suddenly it gets added protections that books do not.

      What you are suggesting is that it is perfectly legal to sell someone a product THEN inside the product have a contract that determines the use of that product. That's nonsense. I own it, I can do what I want with it, including sell it.

      --

      Burn Hollywood Burn
    16. Re:Doesn't matter by Anonymous Coward · · Score: 0

      OK. So take your perfectly LEGAL copy of Windows, and um... sell it on EBay. Let us all know how FAR you get.

      Bad example. eBay is a private company: they can choose what they'll allow you to list and what they won't, because it's their site. But that doesn't mean that everything they forbid is illegal: it merely means that they have decided, for some reason, that permitting it would be detrimental to them in some way.

      In the specific case of Microsoft software, it is indeed because they could be sued if they let you sell it on their site. That doesn't mean it's necessarily illegal to sell it! It just means that eBay think it's not worth risking the chance that Microsoft might think they have enough of a case for it to be worth a try, which would cost eBay money whether they won or lost.

      (By the WAY, have you noticed how ANNOYING it is when WORDS are capitalised apparently AT random?)

    17. Re:Doesn't matter by Geoffreyerffoeg · · Score: 1

      First sale doctrine says you can re-sell anything someone else has sold to you.

      That can't apply to "anything", can it? Does it apply to those 12-packs of cereal where the small boxes say "this unit not marked for individual sale" or simply "not for resale"?

      I was thinking about this the other day. As far as I know it's only legal to resell, e.g., candy if you buy it from a place like Sam's Club that markets to resellers. But doesn't the right of first sale apply everywhere?

    18. Re:Doesn't matter by russotto · · Score: 1

      It is legal to resell things "not marked for individual sale" provided you provide the markings (if any) required by your state/city/province/whatever. Items which are a part of a multipack might not have e.g. nutrition information, cancer/allergy warnings, serving information, etc.

    19. Re:Doesn't matter by diamondmagic · · Score: 1

      Are you joking? This is a very ood article about getting a refund if you do not agree to the windows license. It is possable!

    20. Re:Doesn't matter by Registered+Coward+v2 · · Score: 1

      was thinking about this the other day. As far as I know it's only legal to resell, e.g., candy if you buy it from a place like Sam's Club that markets to resellers. But doesn't the right of first sale apply everywhere?

      Not necessarily - I did some research into this a few years ago, and he lawyers I spoke with said how first sale applies in not cut and dry - it varies form state to state and from product to product.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    21. Re:Doesn't matter by bofkentucky · · Score: 1

      Actually you do click yes, on the purchasers first boot of a dell these days, it steps you through several screens before ever droping to the welcome screen, including one where you must accept the windows EULA. Nut sure about the other OEM builders, but that's how the biggest does it.

      I realize that Click-wrap and some of the terms of that contract may be struck down, but someone is going to have to win that battle in court first.

      --
      09f911029d74e35bd84156c5635688c0
    22. Re:Doesn't matter by fbjon · · Score: 1

      Damn you. Now that I read your post I did so too.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    23. Re:Doesn't matter by ThousandStars · · Score: 2, Informative

      I've installed a Dell XP OEM CD on VPC after wiping the install off the Dell HD and had MS activate it, so I don't think that's accurate.

    24. Re:Doesn't matter by DavidTC · · Score: 1
      Your rights to resell that are not being restricted by the manufacturer.

      The FDA requires certain information be printed on, or come with, all food products sold. Those packages do not contain that information, and this is warning you not to attempt to sell them as-is.

      You can trivially get around this 'restriction' by photocopying the information from the main package and attaching it to the smaller ones.

      People need to stop looking at warnings on products in other industries, like this one, and the 'It is unlawful to use this product in a manner inconsist with it's packaging', or even 'It is illegal to copy this movie', and thinking that somehow justifies software manufacturers restricting usage of their product.

      Those warnings are just there to inform you what the law is, they do not make things more or less illegal. The company just doesn't want to get sued if you do something illegal with their product.

      --
      If corporations are people, aren't stockholders guilty of slavery?
    25. Re:Doesn't matter by flimflam · · Score: 0

      where's the any key?

      OK, I'll be on my way now...

      --
      -- It only takes 20 minutes for a liberal to become a conservative thanks to our new outpatient surgical procedure!
    26. Re:Doesn't matter by Anonymous Coward · · Score: 0

      You and the rest of the slashdot drones look stupid. You're just sore losers (socialist scum) that can't stand to see someone making a dollar.

      I'm happy to see someone make a dollar.
      I'm not happy to see a convicted monopolist get off scott free and continue to make money at the expense of their clients and VARs.

      You seem to have an issue with "socialist scum" yet quickly jump to the defense of a company who's entire business model bears a much closer resemblance to Commmunism that Captialism (central control, fixed pricing based on ability to pay rather than value, enforced consumption etc).

      Perhaps you can enlighten us as to why socialism is bad and why MS is good.

    27. Re:Doesn't matter by RealNecator · · Score: 1

      But what is, if he clicks "No"? ;-)

    28. Re:Doesn't matter by Halfbaked+Plan · · Score: 1

      If you wipe the disk, what do you sell?

      --
      resigned
    29. Re:Doesn't matter by LittleBigLui · · Score: 1
      on the purchasers first boot of a dell these days, it steps you through several screens before ever droping to the welcome screen


      What if on the first boot it asks you where you want to install linux to?
      --
      Free as in mason.
    30. Re:Doesn't matter by Anonymous Coward · · Score: 0

      Accept? That's funny. I've never accpeted a EULA. Ever.

      Every time I see one, I head off to find the phone to call my lawyer to have him review it for me, but by the time I get back to my computer, some little gremlin has clicked accept for me!

      Or at least that's what I'd tell them if they ever told me I had accepted their EULA.

      ND

    31. Re:Doesn't matter by Anonymous Coward · · Score: 0

      Exactly. The only things copyright holders can license to others are exclusive rights granted to them under copyright law. Copying is an exclusive right. Using, renting, and reselling are not.

      Proprietary software corporations have argued that the fact that software must be copied to memory or non-volatile storage in order to use makes software "magical." Since they have the exclusive right to copy or authorize copying, they argue that they can impose arbitrary terms on end-users through clickwrap/shrinkwrap licenses.

      Copyright law was intended to secure to copyright holders a monopoly on distribution, not effectively unlimited control over how copies of their works are used. Case law and the doctrine of first sale make that clear. Allowing EULAs to be enforced would constitute a major expansion of copyright's power over things never previously covered in 400+ year history of copyright.

    32. Re:Doesn't matter by mcrbids · · Score: 2, Interesting

      If I don't accept the license, the default is NOT that I can not use the software.

      Really? So, if (for example), SCO were to reject the "license" for the Linux kernel given persuant to the GPL, why, since they "bought" a copy of Red Hat, why, they can do what they want with it?

      Ever consider that you don't generally buy software, in any sense at all? As with renting anything else (EG: a DVD, an apartment, a car, etc) you get the right to USE it for a fee, so long as you honor certain conditions. I can see it now: "Your honor, when I paid the so-called rent for the apartment, I rejected the terms of the contract, and under the first sale doctrine, I had every legal right to chainsaw the interior - I can do whatever I want with it!".

      Methinks you need to finish at least that 1st year of law skool...

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    33. Re:Doesn't matter by Folkboat25 · · Score: 1

      Lo many years ago now [Win98], I AMIT it I accepted the EULA, but since then I've tried to live a pure life. The Laptop I'm writing this on had XP home on and though I felt I should wear gloves for a I tested it, and cheerfully formatted the disk its had mainly Mandrake now Mandriva on it. Shorly the EULA is good for a session.

      --
      When you've got you install disks you know you haven't been screwed
    34. Re:Doesn't matter by Zerathdune · · Score: 1

      Don't know firsthand about dell, but the OEM XP that came with my HP worked fine on my home-built machine.

      --
      No single raindrop believes that it is responsible for the storm.
    35. Re:Doesn't matter by Anonymous Coward · · Score: 0

      The licence, the 'right-to-use', naturally, which is the only valueable component of a software purchase.

      The actual plastic discs usually aren't even being used, because even meduim-small companies tend to install of cdrom image files, or 'clone' the harddrives of computers to copy all the installations together with all configuration info.

    36. Re:Doesn't matter by Arioch_BDV · · Score: 1

      One does not buy a Windows, a program.
      One buys a right to use the WIndows, perhaps a service from Microsoft.

      It is a question if i have a right to re-sell right.

  28. About the name... by serutan · · Score: 2, Funny

    E510n -- at first it looked like an attempt to say something clever in leet, like "Easy-on," but apparently it's just a numbering scheme coincidence.

    1. Re:About the name... by Dracos · · Score: 1

      Almost.... someone figured out that iD10t might be an ambiguous model number.

      Dell for selling it priced this way, or the customer for buying it priced this way.

  29. Dell is on the take by Anonymous Coward · · Score: 0, Troll

    They are probably getting $$ from M$ to make the non-MS PCs less attractive. Follow the money.

  30. Michael Dell, standing there with smoking gun by Almost-Retired · · Score: 1

    Trying valiantly to explain that big, bleeding hole in his foot I presume?

    How much longer is it gonna take & how many whacks with a clue-bat to make him understand that sleeping in the same bed with M$ isn't always the smartest business decision? But I suppose just one phone call from Bill, to remind him of the juicey discount he gets on winderz goes away if he so much as sells a single pc without it.

    There should never have been such a discount in the first place. If winderz is worth x dollars at staples, then it should be worth that same price minus maybe 10 bucks because the dell folks should be experts at installing it by now. From the rumors I here, dell et all buy it for under 10 bucks a copy.

    Frankly, that gives me a very good idea of what winderz is really worth. But then the only windows allowed on this property are made out of glass (or x-windows based). Do I miss it? Dontbesilly...

    --
    Cheers, Gene
    "There are four boxes to be used in defense of liberty:
      soap, ballot, jury, and ammo. Please use in that order."
    -Ed Howdershelt (Author)
    99.35% setiathome rank, not too shabby for a WV hillbilly

    1. Re:Michael Dell, standing there with smoking gun by Estanislao+Mart�nez · · Score: 1
      Frankly, that gives me a very good idea of what winderz is really worth.

      The price of an product is not necessarily a reflection of what it "is really worth." Vendors often do sell some product for less than cost, if they expect it to drive additional sales of other products. This is a practice that's followed by all sorts of businesses, from your neighborhood smack dealer (to get you hooked, and thus secure a future source of regular income), to game system manufacturers (they sell you the console for less than cost, expecting to make profit on games and accessories).

    2. Re:Michael Dell, standing there with smoking gun by Almost-Retired · · Score: 1

      Makng the comparison of that attitude to my friendly neighborood smack dealer wasn't a Good Thing(TM). I've been around long enough (71 years now) to see what that stuff can do to otherwise good people, its far more addictive than alcohol.

      There's things that are right & things that aren't. Thats an "aren't". Think shotgun and shovel if I ever find he's given/sold any to my kids.

      --
      Cheers, Gene
      "There are four boxes to be used in defense of liberty:
        soap, ballot, jury, and ammo. Please use in that order."
      -Ed Howdershelt (Author)
      99.35% setiathome rank, not too shabby for a WV hillbilly

  31. Dell prices to value, not to cost. by team99parody · · Score: 4, Funny
    Of course the Windows-free one is priced higher.

    Even though Windows has a lot of cost - it adds negative value.

    Since Dell (and any company looking to please its customers) will price things based on the value the customers receive, it makes perfect sense that they have to compensate the end user for the negative value Windows inflicts on them (pain, grief, anguish, suffering).

    (seriously, however - On the Windoze box there's a bunch of third-party crap that Dell was paid to put on there - I know, I worked for a company that paid OEMs to pre-install crippleware in the hopes for upgrading -- and in effect subsidized the windows boxes. I suspect this is what's happening, and Dell's just passing on the subsidy).

  32. Obvious by Anonymous Coward · · Score: 0

    No one has pointed out the obvious reason yet: Dell is still paying the Windows tax for these computers to keep Microsoft happy, and gladly transfer that cost to you the buyer.

  33. Re:Build it yourself? by Anonymous Coward · · Score: 2, Insightful

    Have you actually done a cost/benefit analysis? Have you done so for every other IT shop on the planet?

    The justification ought to be based on the answer to the question "Is the amount we would pay Dell (or another company) more, or less, than the cost of the hardware plus salary for someone to build/maintain the machines?". If it's less, it would make sense to do it - if it's more, it makes sense to go the Dell (or another company) route.

    Simply saying "If some shop has the time to screw with this stuff, they have too many IT staff and are pissing away money for nothing" doesn't cut it - there is no way that you can know that all IT shops would be pissing money away by doing that.

  34. Not having Windows on there is worth every penny by presidenteloco · · Score: 1

    of the extra cost.

    --

    Where are we going and why are we in a handbasket?
  35. I pitty da sales person by ziggit · · Score: 1
    1. Re:I pitty da sales person by Anonymous Coward · · Score: 0

      did you notice the software that you can purchace bundled with it is Windows-Only?

  36. Google Builds Their Own! by dj245 · · Score: 3, Insightful
    I buy ~250k/year of Dell PCs. We do not have the time, staffing or patience to sort through myriad component problems. They are all Dell Optiplex and Latitude machines with three year warranties and Complete Care. If it breaks, it's Dell's problem. We just don't have time for anything else. If some shop has the time to screw with this stuff, they have too many IT staff and are pissing away money for nothing.

    Hmm, Google does screw around with this stuff. Perhaps they have too many IT staff (although it is their business). Whether or not they piss away money can be debated when their profits triple next, or they go bust, whichever comes soonest.

    --
    Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
    1. Re:Google Builds Their Own! by NutscrapeSucks · · Score: 1

      I've read that if a machine in Google's cluster dies, they just leave it in place, because it's cheaper to eventually replace an entire rack than go server-by-server. I also suspect that Google does have some external vendor wrangling hardware for them.

      --
      Whenever I hear the word 'Innovation', I reach for my pistol.
    2. Re:Google Builds Their Own! by julesh · · Score: 1

      Fair enough, but I think google buys a lot more computers than the OP. Also, the PCs they need are very specialised, and they probably can't get a good deal on them from a mainline supplier like Dell, who typically package components google wouldn't need with all machines (CDROM, floppy drive, keyboard, mouse).

  37. Well, of course it costs more. by Anonymous Coward · · Score: 0

    They have to pay for wiping the disk.

  38. WTF??? (the log in the article) by GenKreton · · Score: 1

    The log on page three is just PAINFUL to read. I'm not sure if M's repeated attempts to try and shove any system down a customers throat, the extremely high level of formal 'training-speak,' or their inability to type out simple words like 'you' brought on this stomach ache, but I sure need to go puke now...

    1. Re:WTF??? (the log in the article) by sdaug · · Score: 1

      I agree. It seriously makes me wonder if that whole chat session actually took place or is completely fake. I don't think Dell would keep such a person employed for very long.

  39. No, not the case by Sycraft-fu · · Score: 5, Informative

    So couple of reasons. One is simple: The DMCA. Your OEM copy of Windows will not work on a non-Dell box. To make it do so, you have to modify it and such modifications would violate the DMCA. Though I disagree with the law it currently is the law and thus if you violate it you can be subject to criminal charges.

    The other is that even without that, software is kind of special. When you use software, you actually make a copy of it to your computer, something not necessiarly permitted by copyright law. Thus the permission comes in the form of an EULA, to which you must agree or you don't have that right. Well the EULA restricts this.

    Is that legal? Well, maybe. Notice that game rental sotres don't rent computer games, just console games. The reason is, of course, concerns over copying. However console games can be, and are, copied all the time. So what's the deal? Well, likely game companies have sucessfully used the EULA argument to stop rentals. Can't be done with console games. No copying, thus no legal problems, and doctrine of first sale allows the rentals. However with PC games the copying happens, thus the need for EULA agreements, thus the problem.

    Now like I said, all that's murkeir, might be that provision of the EULA isn't enforcable. However it's all moot, given the DMCA. You can't sell your copy of Windows using the provided key, it won't work, the key is Dell only. To modify Windows to use a different key is to break the DMCA which, retarded as it is, is the law.

    1. Re:No, not the case by 49152 · · Score: 1

      >Your OEM copy of Windows will not work on a non-Dell box.

      When did this happen? I have successfully installed a Windows XP ENG SP1 OEM from Dell on a HP/Compaq laptop without any troble.

    2. Re:No, not the case by Sycraft-fu · · Score: 2, Informative

      Perhaps all OEM copies work on all OEM systems, I haven't tried. At any rate OEM and retail copies work different. OEM copies get the license from the BIOS, they never ask you for a key. The license isn't on the media or on a card, it's part of the system. Retail copies ask for a key since the system has no license, it comes with the software (and is thus transferable). Volume copies also ask for a key, but it's a differnet range of keys and they do not activete copies, since one volume key can be used thousands of times.

      So I suppose you could theoriticly sell your OEM diesk to someone who has another manufacturer's computer, and certianly someone who has the same, but they are jsut buying media. If it installs, it's because the system already has a license on it.

    3. Re:No, not the case by 49152 · · Score: 1

      That is correct, there was a difference, the dell oem version asked for my product key when used on the HP/Compaq laptop, had to type it in manually and also activate windows xp. I have reinstalled a few dell pc's at work (same oem version) and they did not ask for the key.

      >So I suppose you could theoriticly sell your OEM diesk to someone who has another
      >manufacturer's computer, and certianly someone who has the same, but they are jsut buying
      >media. If it installs, it's because the system already has a license on it.

      Ever heard about Softman versus Adobe? (assuming you live in the US)

      Anyway, that kind of restrictions are not legal where I live (Norway).

    4. Re:No, not the case by 49152 · · Score: 1

      >Ever heard about Softman versus Adobe? (assuming you live in the US)

      hmm, seems I was a bit quick there. I have read up some on your first sale doctrine and it seems the US court system is a bit confused on the issue of if it is valid for software sales or not. In fact there have been rulings both for and against first sale doctrine as related to software sales and this has yet to be resolved by a superior court.

    5. Re:No, not the case by ForestGrump · · Score: 1

      You were asked a key because the bios did not match what the XP installer was expecting.

      When you activated, MS saw that the copy hadn't been activated with them before. MS however has now closed the loophole for activating oem copies over the internet.

      Grump

      --
      Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.
    6. Re:No, not the case by GhaleonStrife · · Score: 1

      I installed XP on my old HP with my Dell install disc with no problems. As long as the product key is valid, they won't have any issues.

    7. Re:No, not the case by Arker · · Score: 4, Insightful

      When you use software, you actually make a copy of it to your computer, something not necessiarly permitted by copyright law.

      No, it is specifically allowed by copyright law, it's the normal use of software.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    8. Re:No, not the case by Bert64 · · Score: 1

      The dell copies do work on other systems, the only difficulty is that most of the default drivers have been shipped out (only drivers for hardware present in dell systems is supplied) so you just need to hunt around manufacturers sites looking for drivers like you would anyway.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    9. Re:No, not the case by russotto · · Score: 1

      Sorry, but 17 USC 117 provides you the right to make a copy of software to your computer in the course of using it. You don't need the EULA to do so. The EULA is merely an attempt to take away rights you already have.

      The rental thing is different -- rental of software is specifically prohibited by law in most cases (console games are an exception). Again, the EULA doesn't come into play.

      It's actually at least theoretically not necessary to modify Windows to work with a non-Dell computer. You can modify the computer instead, so Windows thinks it's a Dell.

    10. Re:No, not the case by SaDan · · Score: 1

      I'd like for you to point me towards some bit of documentation ANYWHERE that will back up that claim.

      I've repeatedly used a Dell OEM Windows XP Home CD-ROM to blank and reinstall the operating system on multpile machines, using the CD-Key/serial number from the stickers on the individual machines (not reusing the Dell key).

      As far as I can tell, this is either a very new thing, or doesn't exist.

      OEM installation CDs won't work with retail CD-Keys, that I've seen. But I've never had an authentic OEM CD not work with an authentic OEM CD-Key.

    11. Re:No, not the case by Alsee · · Score: 1

      software is kind of special. When you use software, you actually make a copy of it to your computer, something not necessiarly permitted by copyright law. Thus the permission comes in the form of an EULA, to which you must agree or you don't have that right.

      False. Copyright law explicitly says that it is not copyright infringment to install and run software:

      TITLE 17 > CHAPTER 1 > 117
      Limitations on exclusive rights: Computer programs
      (a) Making of Additional Copy or Adaptation by Owner of Copy.-- Notwithstanding the provisions of section 106, it is not an infringement for the owner of a copy of a computer program to make or authorize the making of another copy or adaptation of that computer program provided:
      (1) that such a new copy or adaptation is created as an essential step in the utilization of the computer program in conjunction with a machine and that it is used in no other manner


      (I cited US law, but the EU and most other countries have equivalant law.)

      You do *not* need to accept the EULA. An EULA is a contract offer, and you are perfectly free to decline contract offers. If you do not agree (and note that the A in EULA stands for Agreement), if you do not agree then no contract exists. If you do not choose to agree then EULA is null and void. Of course if you do not accept the EULA then you receive nothing that the EULA offers, but in general you do not want or need anything EULAs offer anyway.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    12. Re:No, not the case by pentalive · · Score: 1

      You do *not* need to accept the EULA. An EULA is a contract offer, and you are perfectly free to decline contract offers. If you do not agree (and note that the A in EULA stands for Agreement), if you do not agree then no contract exists. If you do not choose to agree then EULA is null and void. Of course if you do not accept the EULA then you receive nothing that the EULA offers, but in general you do not want or need anything EULAs offer anyway.


      In most microsoft products (and most others...) the EULA is presented as a part of the install, and you have to click "Agree" or "Don't Agree". If you click "Don't Agree" the installer thanks you and quits without installing anything.

      How do you get around that?
    13. Re:No, not the case by Anonymous Coward · · Score: 0

      If I'm selling the OEM Windows XP that came with a just bought Dell machine, that implies I don't want that copy of Windows. And hence I blew it away and installed my previously bought copy of Windows or Linux or whatever. No where did I click on anything.

    14. Re:No, not the case by ForestGrump · · Score: 1

      In order to reduce a significant source of piracy, Microsoft has disabled online activation for COA Keys that are attached to PCs that have been pre-activated by OEMs. This change should have a minimal impact on licensed users who generally do not use their COA Key to activate the software because it has been pre-activated by the OEM. However, if a licensed end user needs to activate because the OEM pre-activation does not work as expected (e.g., after the replacement of a defective motherboard) they can do so via phone-based activation.

      http://www.microsoft.com/technet/prodtechnol/winxp pro/deploy/oempreac.mspx

      --
      Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.
    15. Re:No, not the case by Anonymous Coward · · Score: 0

      Well, you were just lucky to pass WPA. There are some loopholes in WPA. But internet activation of A-builder PC's (Dell, HP,ect) is not possible anymore. If you try to activate an OEM-Dell , the activation wizard will instruct you to call Microsoft.

    16. Re:No, not the case by Tanubis · · Score: 1

      What about selling the copy of windows to someone not subject to the DMCA? I live outside the states; it's completely legal for me to modify my copy of the software, once paid for, (which incidentally is also sold here) to do whatever I want. Is it legal for you to sell me the license in this case?

    17. Re:No, not the case by SaDan · · Score: 1

      Ah, updated April 20th of 2005. So, this is a fairly recent change.

      Still, I have successfully activated the same COA number a minimum of eight times over the course of ownership of my Sony VAIO laptop.

      I most recently reloaded the OS when I sold the laptop, in July. This new policy must only affect COA numbers and OEM loads since April (my old laptop was three years old).

      The machines that have been reloaded at work, though, are less than a year old.

    18. Re:No, not the case by Alsee · · Score: 1

      I have two responses to that.

      The first point, and the easiest argument, is that if you have the proper skills you can instruct your computer to bypass the in-software EULA screen. Just generate a hardware interrupt during that screen, and then directly jump to and execute the remaining installation code. And for anyone without the skills, well they can simply download that exact solution that was created by someone with the requisite skills.

      So you fundamentally can avoid the EULA if you make the effort to do so.

      My second point... and I really don't even need this second point because we already *can* skip the EULA... is that I'd argue that the in-software EULA is not establishing a contract. We are looking at a situation where you own the computer and you own the copy of software you are installing. You have the right to click on anything you like when running your software. If you're sitting there and you choose to reject the contract offer, and you say I reject that offer... your talking to yourself... and if you click the "agree button" on the software and you're still talking to yourself and to your computer which is merely your agent running your software for you... you're still talking to yourself... and you say clicking ther is still a rejection, well you're still talking to yourself and it means whatever you say it means. You certainly are not communincating to the publisher and not establishing a contract with the publisher. If you are logging on to some onlice game server or something, and you are sending an acceptance message to someone else, then yes that can establish a contract. It would be fraud to send a false acceptance message to someone else. But in this case we aren't contracting with anyone. We're sitting alone making perfectly legal use of our own property in private.

      And an important point is that the part of the law they are trying to use here says:
      A contract may be formed in any manner sufficient to show agreement, including offer and acceptance or conduct of both parties or operations of electronic agents which recognize the existence of a contract.

      Forming a contract requires an conduct which recongizes the existance of a contract. For example if you buy an cruise ship ticket or a concert ticket, they generally have contracts printed on them. As a judge has said, by boarding the cruise ship or entering the concert hall you are recognizing the existance of the contract. You had no right to board that ship or enter that concert hall except by use of the right granted by the ticket, it would otherwise be tresspass. The only conduct that can recognize the existence of a contract is conduct that you otherwise had no right to engage in. If you had the right to do something in the absence of the contract offer, well the offer itself cannot remove your rights and liberties. For example what if I wrote a contract offer requiring you to appear in a porno movie, and I write that you indicate acceptance by wearing a red shirt. Well I cannot remove your right to wear read shirts, and you do not become bound by my contract offer simply by wearing a red shirt. I cannot remove your rights and liberties with a mere contract offer. I cannot declare you become bound by doing something you already had teh right to do. If you own a box of software, you have the right to open that box. I can't remove that right by simply writing that opening the box indicates agreement.

      But as I said, I don't fundamentally need to even argue the second point. I can rest on my original argument that it is possible to simply bypass it in the first place simply by making the effort to do so. That anyone and everyone *can* instruct their computer to bypass the EULA screen and jump to the remaining installation code. It's certainly a pain in the ass, but it is enough to be able to reject the EULA.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    19. Re:No, not the case by Zerathdune · · Score: 1

      which isn't a problem if you're building a machine yourself (since every component comes with its own drivers,) which is the most common (if not only) reason why a computer wouldn't nessicarily come with its own copy of windows.

      --
      No single raindrop believes that it is responsible for the storm.
  40. It's not necessarily a deal by Rhinobird · · Score: 1

    It could just be a by product of mass production. Basically, a blank HD is a custom part. I can see how they would have to go out of thier way to put a blank HD in a system instead of one from thier normal pipeline that gets imaged. Custom parts cost more. They probably have to add a second HD pipeline, and extra QA control to make sure the two otherwise identical parts don't get mixed up during assembly. That costs money.

    --
    If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    1. Re:It's not necessarily a deal by inode_buddha · · Score: 1

      You think a blank HD is a custom part for Dell?

      --
      C|N>K
    2. Re:It's not necessarily a deal by Rhinobird · · Score: 1

      When it's different from every other HD they sell, then yes, it is.

      --
      If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    3. Re:It's not necessarily a deal by jrcamp · · Score: 1

      Wow, you're right. It's a good thing they don't offer different operating systems on their computer like Windows XP Home, Windows XP Professional, Windows 2003 Server. There's obviously a process there already to dealing with multiple images. (I'd assume they use some sort of image duplication technique). So please explain why having a blank one would be different than all those other choices? Really, it'd take less time to image a hard drive with FreeDOS, don't you think?

    4. Re:It's not necessarily a deal by 1u3hr · · Score: 1
      I can see how they would have to go out of thier way to put a blank HD in a system instead of one from thier normal pipeline that gets imaged.

      So until this no-OS PC was sold, every Dell PC used exactly the same hard disk with exactly the same OS imaged on it?

    5. Re:It's not necessarily a deal by mpe · · Score: 1

      Basically, a blank HD is a custom part. I can see how they would have to go out of thier way to put a blank HD in a system instead of one from thier normal pipeline that gets imaged. Custom parts cost more. They probably have to add a second HD pipeline, and extra QA control to make sure the two otherwise identical parts don't get mixed up during assembly.

      With the vast majority of Dell machines there are multiple options for hard disks. Until Dell is at the point of actually fitting a HDD into a machine they cannot possibly know which software image should go onto it. It's pefectly possible that they don't actually put any software on until near completion anyway.

    6. Re:It's not necessarily a deal by Anonymous Coward · · Score: 0

      dell dont manufacture hds, neither do they buy them with windows preinstalled.

      they buy blank hds.

      they also offer a variety of hd choices, upgrades that require extra drivers to be installed, and several different operating systems (versions of windows)

      and they dont just sell 1 type of pc either.

      so they cant possibly have a single standard image & even if they did, it'd be trivial to not install it. as it is, it misses out a fairly complex stage of production, making it cheaper.

      then theres the windows licence fee.

      then theres the fact they offer no support for these machines, so theres another saving.

      i fail to see how it could possibly cost dell more.

      other than the fact that if they made non-windows pcs cheaper than windows pcs, they'd lose their discount on the windows license fee.

      its the same reason dell dont use amd cpus, if they did that, they wouldnt get large discounts on intel chips.

      the fact that microsoft allows dell to sell any pc without windows is surprising, they certainly wouldnt allow them to sell them any cheaper than windows boxes.

  41. Re:To heck with Dell - Tell me about it by Observador · · Score: 1

    Since I live in Puerto Rico, Dell's website always kicks me to Dell's Puerto Rico or LatAm site. The prices are considerably higher in this location specific site. Also deals like double memory or bigger and faster drives are deleted in exchange for... wait for it... a cheapo printer. And to top it all off delivery is also higher. I could accept a higher price for delivery, but for a product that is the same in the USA and here, nosiree.

    My wife did get a Dell Inspiron which is nice and all, the products aren't at fault. But their business tactics put me off...

    --
    I wish I could filter out the annoying Pickens articles...
  42. Depends on how the state defines a "sale" by tepples · · Score: 3, Informative

    You didn't buy it, you licensed it.

    A "copy" is defined by federal copyright law (17 USC 101) as a physical object in which a computer program is fixed, such as a hard drive or an optical disc. The "owner" of a physical object is defined by state law and is generally set up by a transaction called a "sale". Combine these and you get the "owner of a copy", who retains specific rights backed up by defenses under 17 USC sections 109 and 117 as well as fit-for-purpose provisions of state law. In order for the primary end user in a residential environment to not be the "owner of a copy", you generally have to have a transaction that is not a "sale". Courts interpreting state law, especially the Uniform Commercial Code, have tended to interpret a retail transaction in which somebody carries a box and cash to the cashier, sets them down, and walks off with the box and a receipt, as a "sale". See Softman v. Adobe.

    What legal precedent backs up your position? Or do you claim that the install package is encrypted and that the installer is an access control mechanism designed to condition access to the work on "authority of the copyright owner" under 17 USC 1201 and in turn condition such "authority" on acceptance of additional terms after the sale?

    1. Re:Depends on how the state defines a "sale" by Vengie · · Score: 2, Informative

      ProCD v Zeidenberg. Besides, Softman is CD Cal 01. You're better off referencing Vault v Quaid -- but that deals with reverse engineering. Furthermore, Softman deals with a distributor -- not an end user -- specifically the one that runs buycheapsoftware.com. Clickwrap/Shrinkwrap are valid, and as such, they enforce terms upon useage for end users. [I'm not saying this is a good thing.] Also, Softman is primarily about bundling of "Adobe Collections" and Adobe's trademarks. Also, in Adobe V Stargate [216 F. Supp. 2d 1051 (D. Cal. 2002)] the court explicitly passes on using Softman as precedent. A little Shepardizing never hurt anyone. If we're looking to be pedantic, we could reference Davidson v Internet Gateway, Specht v Netscape, Hughes v. McMenamon, et cetera ad infinitum.

      --
      When in doubt, parenthesize. At the very least it will let some poor schmuck bounce on the % key in vi. (Larry Wall)
    2. Re:Depends on how the state defines a "sale" by Anonymous Coward · · Score: 0

      Clickwrap or shrinkwrap may be valid, however, contracts can only give or withhold rights that the people involved in the contract has, i.e. if I sign your contract, any clause claiming I have to give you someone else's first born is void, as they are not a party to the contract.

      Thus, as per the cite here, the holder of a copyright cannot withhold the right for me to transfer ownership of the software, as its not their right to withhold.

    3. Re:Depends on how the state defines a "sale" by bostonguy · · Score: 1

      I would be willing to bet that you can make the argument for selling the copy of Windows that comes with an OEM PC. But what if the license key for that Windows install is locked to that machine? Go ahead and sell your Windows CD, lotta good it will be without that key!

  43. Dude! by jswalter9 · · Score: 1

    You're not getting a Dell!

    --
    Retired from software... maybe. Sort of.
  44. Conspiracy theories and reality by Frank+T.+Lofaro+Jr. · · Score: 0

    Conspiracy time:

    Windows software was likely used somewhere in Mr. Reeve's medical care resulting in his demise and also in the HAARP project - which could have caused enough of an atmospheric disturbance to cause Katrina.

    NO I DON'T REALLY BELIEVE THE ABOVE - PLEASE DON'T COMMIT ME - but I just wanted to get the conspiracy theories out of the way before the actual nuts did.

    Dell probably charged more for the bare PC's because they were considered a server system and thus came from a different division of the company and in big companies different departments don't always coordinate with each other. Like, for eaxmple, Sony's music company attacking consumer rights and their electronics side supporting them when it comes to DRM, burning, etc.

    Or perhaps Dell is in it with the aliens, Area 51, George Bush, the trilateral commission, the Illuminati, the 666 conspiracy, the New World Order, Microsoft, SCO, Al Qaeda, the DEA, the WTO, NAFTA, the UN, the city of Seattle, the cellular phone companies, the fast food companies, the tobacco companies, the casinos, the milirary/industrial/prison complex, Wal*Mart and even Satan/Cuthulu himself.

    But I think I'll stick with the more reasonable theory.

    --
    Just because it CAN be done, doesn't mean it should!
  45. Re:Build it yourself? by JediLow · · Score: 2, Insightful

    The only reason to buy Dell is their service - heck, they ended up giving me a new laptop 1.5 years after my old one because of issues I was having...

  46. You'll never get fired for recommending Dell. by WoTG · · Score: 5, Insightful

    I wouldn't ever consider building a PC for a client these days. Why build for someone as a consultant? You're just asking for trouble. Machines have fairly high failure rates no matter what brand or components you use. I'd rather point people to Dell so that when something breaks, I'm covered. =) Besides, with PC prices the way they are, how much can you save your clients anyway? Especially once you factor in the cost of your time.

    1. Re:You'll never get fired for recommending Dell. by shaitand · · Score: 4, Insightful

      "Why build for someone as a consultant?"

      People tend to call the company who built their pc's to fix them.

      "You're just asking for trouble. Machines have fairly high failure rates no matter what brand or components you use. I'd rather point people to Dell so that when something breaks, I'm covered. =)"

      And yet, somehow, Dell seems to turn a profit on these high failure rate systems. Dell offers a 90-120 day warranty. The odds of something going wrong with a pc in that time at all, and even more the odds of something going wrong in that time that is not billable are pretty slim. If you put 20 systems in a lab something has to go wrong with each and every one that takes several hours to fix before your cash flow goes out of the green and that is just on the initial sale. Even if you broke even after hardware difficulties residual business after the warranty term will put you back into the green.

      "Besides, with PC prices the way they are, how much can you save your clients anyway? Especially once you factor in the cost of your time."

      Not much. Of course you can offer them systems with increased reliability and/or performance than Dell can. Last I checked Dell and every other major brandname use the cheapest proprietary components on the market that will get them up to the "specs" that consumers are looking for.

      The other thing to consider is that while you will not beat the price of the Dell by much at least you will keep the profits instead of giving Dell a handout. You can offer your customer a superior machine at the same or lower price AND on-call in-house expertise that Dell can't even begin to compete with.

    2. Re:You'll never get fired for recommending Dell. by Anonymous Coward · · Score: 2, Insightful

      There's several valid reasons to do so... I just built 15 machines for a freelance consulting job for a local dentist office. My cost was around $350 or so... I sold the machines to them for $475... They got a good deal (Brand new, 2.8gig machines for 475 is a pretty good deal), a 5 yr warranty on most components, and I made $125 apiece. I made almost 2 grand just on the machines, plus all of the labor to set them all up. Plus, anytime they have any issues, chances are, they will call me. Thus I make a good profit now, plus good profit later. If I have any issues with anything (which I haven't so far) I can have replacement parts from my vendor next day. All of the systems are the same, and I made a restore disc using ghost, so reloads are a cinch. If I had sold them Dells, I wouldn't have made NEAR that much, and chances are support calls would go to Dell (after all they paid for a warranty right?) Also, if they needed additional machines, they would most likely seek out Dells, cutting me the middle man out. Also, I can hand screen the different components to ensure that they are quality, and will work good with their software (It requires specific brands of NICs, or it will give all kinds of errors.) So, ya why go with Dell, and cheat yourself out of extra income?

    3. Re:You'll never get fired for recommending Dell. by smithcl8 · · Score: 1, Insightful

      What do you mean, a 90-120 day warranty? I get the 3 year Gold support package on every system and have had no problems from them honoring the agreements. If I have a problem, I figure out what's broken, email their product support, and have the replacement within 2 days every time (that is if I call after a certain time, after which DHL will take another day.)

      Sometimes the word "proprietary" is thrown around too much here, too. Just because Dell has an agreement with a vendor to provide a component doesn't mean that you can't replace it with another brand of component if it fails. I've never seen a part in a Dell that I couldn't turn around and put in an HP. If you're saying "proprietary" to mean that Dell has designed the motherboard, that may be the case, but I don't know. If it is in fact this way, then good job....that's what you pay them to do.

    4. Re:You'll never get fired for recommending Dell. by Anonymous Coward · · Score: 0
      So, ya why go with Dell, and cheat yourself out of extra income?

      To not suddenly be the 24/7 tech support line for the people you just built computers for? If you build computers for others, people may use them at any hour of the day and might also be calling you at *ALL* hours of the day for tech support on a lot of minor things. It is just easier (and keeps you sane) to shuffle all that calling to a company equipped for the 24/7 calls for minor issues.

    5. Re:You'll never get fired for recommending Dell. by SpacePunk · · Score: 1

      Motherboard and power supply. I have yet to see a Dell power supply that will hit the 5v light on my cheapo tester.

    6. Re:You'll never get fired for recommending Dell. by aaronl · · Score: 1

      #1- On a home desktop, gold support is the *only* available level of support. They call it gold to sucker people into thinking it's somehow special. All it does is get you off hold faster and confuse the support issue. The one that actually matters is "hardware support". Basically, you got screwed if your parts weren't *always* there the next business day. The base hardware support plan (the one that is included with any machine purchase) gives you a 3 year warranty with 3 year next business day on-site service. Unless you bought from the "home" store, which is a mistake, since Dimensions are crap. Hell, you must be since I don't think this "Gold support" thing is an option in any other store.

      The only thing you accomplish by getting "gold technical support" is giving Dell another $70 for doing what they should be doing anyway. It is not a warranty in any way at all. Regardless, the "Home/Home Office" store is the wrong place to buy anything from.

      #2- Dell uses several non-standard components that serve no purpose except to try to lock you into Dell. One good example is that they switch around a few pins on their ATX power supply. This means that you can't just up and use a different P/S or motherboard, or reuse either in another machine.

      You obviously haven't seen too many parts from a Dell. They do annoying things like that all the time, like using different hot-swap drive enclosures on almost every model, leaving out cabling that would allow expansion (like by providing you with another power connector), or making their cases so that if you buy a device from someone else, your case looks like crap because you don't have the right stupid plastic face to put over the device.

      Anyway, gold support really is trash and there are plenty of Dell parts that won't just work in another machine, and sometimes not in another Dell. A home user that is willing to buy a Dell Dimension is probably not into hardware enough to run into that.

    7. Re:You'll never get fired for recommending Dell. by aaronl · · Score: 1

      OK, that is *soo* hard to work around. "Support is available between 8am and 6pm M-F, excluding major holidays." Then, for a large additional fee, you can offer them even better support, with more hours, and maybe onsite service.

      This is what being in that market is all about. So nobody else should ever sell white-box systems with support, because Dell already does that? People never get ahead in the world with that kind of hefty lack of entreprenueral spirit.

    8. Re:You'll never get fired for recommending Dell. by David+Horn · · Score: 1

      The 90 or 120 warranties only apply in the US, as in most of Europe they have to provide a 1 to 3 year warranty by law.

      --
      PocketGamer.org - For the gamer on the go!
    9. Re:You'll never get fired for recommending Dell. by idesofmarch · · Score: 1

      How long is the warranty on that pyramid-scheme free ipod? Do you sell Hebalife too?

    10. Re:You'll never get fired for recommending Dell. by einhverfr · · Score: 1

      I have. 4" 12VDC fans come to mind.

      Same with HP's. The miniATX power supplies that are rotated 90 degrees from the generic ones are problems too.

      I have sometimes found myself *repairing* fans and power supplies simply because I can't wait for a replacement for a customer who needs his/her computer working ASAP. Then of course I order a replacement if the repair is a temporary one. Of course then I have to add another billable hour to my invoice just for the time it takes to call Dell up and order a part.

      That being said, I don't generally build the systems themselves, even though I don't have high failure rates on them. I resell computers made smaller OEM's who stand by their work and who use quality components and testing. This way I get something to my specifications, someone else to warranty the parts, and at the same time, I get the support contract :-) Best of all worlds, really. And I have always found that I get more for my money and less aggrivation by going this route than by recommending a major company with customer support call centers in India.

      --

      LedgerSMB: Open source Accounting/ERP
    11. Re:You'll never get fired for recommending Dell. by Anonymous Coward · · Score: 0

      You can. And everytime they forget their e-mail password or get spyware, they will blame you. It just isn't worth it.

    12. Re:You'll never get fired for recommending Dell. by PunkOfLinux · · Score: 1

      It's really been like that for a while. I have some old gateways and compaqs which i got from a friend, and i can't swap out ~half the parts.

    13. Re:You'll never get fired for recommending Dell. by Anonymous Coward · · Score: 0
      like using different hot-swap drive enclosures on almost every model

      Huh? My 2650 uses the same as my 2850 which uses the same as my PowerVault 22x (probably the higher end systems as well, but I've standardized). Yes, that is different from my much older 2450 which used the same as my 4300 which used the same as my 6300 which used the same as my 2300 which used the same as my PowerVault 21x; anf there was at least 1 form factor before that in my 6100 and its external arrays.

      It was also really aggravating that inside these enclosures they used standard SCA SCSI hard drives which meant that I could use almost any vendor I wanted, and that they made me go to the spare parts division to buy enclosures without the hard drives instead of the upgrade division.

      Personally I don't changing to smaller form factors is an adequate excuse, they should be content with 4 year old designs, just like you are. Or perhaps you're moaning because the ATA drives use a different enclosure than the SCSI drives, man those bastards at Dell making it difficult to accidentally do something stupid. I'm mean, its not like it would reduce inventory costs, supoort headaches, etc, to have the same hot swap drive drive enclosures on all the current models.

      Some of your points are valid (only the non-standard ATX PS/Motherboard, really), but mostly its just misinformed drivel.

    14. Re:You'll never get fired for recommending Dell. by tftp · · Score: 1

      None of modern power supplies can survive for 5 years. Normally it lasts a year, and then the fan starts rattling and finally locks up. You can replace the fan, but it costs $20 plus labor, or you can buy a new PSU ($50-80). In any case, if you have to replace the PSU three times over your warranty period, per computer, it will cost you about $150 per box - which already exceeds your profit. If you have other fans in the computer, add accordingly. My estimate is that you will lose your shirt on this job, primarily because you offered an insanely long warranty. One of consultant's best strategies is to close the contract ASAP and leave no tail; you, however, went all the way in opposite direction.

    15. Re:You'll never get fired for recommending Dell. by Halfbaked+Plan · · Score: 1

      Last I checked Dell and every other major brandname use the cheapest proprietary components on the market that will get them up to the "specs" that consumers are looking for.

      All my Dell machines (older Optiplexes, not the awful consumer-line Dell crap) have integrated ATI graphics and integrated 3C905 ethernet. The whitebox clone machines all have awful Taiwanese garbage peripherals builtin, or you pay the big bucks for brandname plugins.

      --
      resigned
    16. Re:You'll never get fired for recommending Dell. by Rich0 · · Score: 1

      And yet, somehow, Dell seems to turn a profit on these high failure rate systems.

      They have much better deals with their suppliers than what you'll find anywhere at the scale you'd operate. Also, they pay their help a lot less than your customers are paying you.

      I build my computers because I like to control the parts that go into them. However, I'm under no illusions that my needs are even remotely similar to a corporate client's needs. They just need a basic reliable system, and this is a commodity market.

      You mention high-reliability as one of your goals in building them yourself. How high a reliability to they need? If this is a large business then you just keep a few extra systems in the closet - that has to be a lot cheaper than paying you to put them together (unless you make $8 an hour). The only time it makes sense to pay a premium for reliability is when you're talking servers, and then you can just buy a server hardware line from dell/hp/IBM/whatever. Those have redundancy on most of the parts, and you can get 4-hour 24x7 support contracts, so if something goes it will be fixed that day.

      Sometimes it makes sense to do things on your own, but when an entire industry supplies what you're doing, chances are that they're doing it cheaper...

    17. Re:You'll never get fired for recommending Dell. by Sorthum · · Score: 1

      Urm... dunno what you're using for power supplies, but on seven machines I've lost one power supply in the past five years.

    18. Re:You'll never get fired for recommending Dell. by aaronl · · Score: 1

      In the Dell servers that I've purchased since 2000, I have three different types of enclosures for drives. None of the systems came with additional enclosures, so you have to contact Dell and order more. The last time I tried ordering the older style enclosure (24xx series), I was informed by Dell that I would only be able to get refurbished versions of them. To make that even more annoying, you have to order the screws separately.

      There isn't good reason to have different enclosures for SATA vs. SCSI. They do the same thing and having more common parts is better.

      The rest of my post is easily proven by actually reading reviews or reading the Dell web site.

    19. Re:You'll never get fired for recommending Dell. by cthulhu11 · · Score: 1

      I see statements all the time about high-quality x86 components vs low-quality ones, but never, and I mean never, is either described specifically, so in the end, building your own is a crapshoot.

    20. Re:You'll never get fired for recommending Dell. by shaitand · · Score: 1

      It really does not matter if they blame you. They still have to pay you to fix it.

    21. Re:You'll never get fired for recommending Dell. by shaitand · · Score: 1

      Where are you buying them, ebay?

    22. Re:You'll never get fired for recommending Dell. by shaitand · · Score: 1

      Corporate customers usually have in-house techs regardless of what they need. At the scale I operate on we are talking about small to medium sized businesses. That means they can not afford to have people down and that almost every user is doing a different job and therefore has a unique software configuration. By the time I get there to begin with (1-4hrs) pull a suitable replacement pc out of the closet and hook it up (30 mins) and then ghost it (20-40mins depending on the weather) and then give that system a burn in (overnight diagnostics) that employee has lost 2 days productivity.

      I could probably swing that. But if I can just walk in and swap out a power supply, or nic, or video card, or memory it cuts that down to 2-5hrs of downtime. My small businesses may push as large a cashflow as your corporate but the business OWNERS I deal with certainly care a lot more about the lost profits and salary than your CTO ;)

    23. Re:You'll never get fired for recommending Dell. by shaitand · · Score: 1

      You are right, as a user at home building your own personal computer is a crapshoot. As a technician who works on hundreds of systems a week where you can get a solid idea of how components really work in the wild it is a completely different story.

      I don't need someone to describe a 3c905 nic as reliable to me. I have been working with them for years. There is nothing on a specification sheet or web review that you can read that will give you the same knowledge that first hand technical experience will give you.

    24. Re:You'll never get fired for recommending Dell. by Halfbaked+Plan · · Score: 1

      Local school auctions. I paid $6 each for three PII machines (that upgraded to PIII by plugging in the new processor) and $5 apiece for three PIII machines at the most recent auction. The PIII machines had pulled hard drives and the PII machines had wiped but still installed hard drives. Each of the six machines had a single 128M SDRAM installed (and two open slots.) These were in the minitower configuration, which is the best one if you want to install lotsa drives.

      I'm spoiled. I don't need screaming fast, I need multiple boxes all doing work with various OSes. I don't think I'll ever buy a new machine again.

      --
      resigned
    25. Re:You'll never get fired for recommending Dell. by Anonymous Coward · · Score: 0

      Well several components come into play here:
      1. PSU's do NOT die that much, and trust me I work at a PC shop as well, and the ratio of dead PSU's to users is much less than that.
      2. Hard drives are MANY times as likely to die than PSU's, and yet seagate has no problem offering a 5 yr warranty...
      3. If a PSU DOES fail, then 9 times out of ten it is simply a fan. A fan is like $10 at most, so if I did need to replace them...
      4. I actually didn't offer them a 5yr warranty on the PSU's, so it is a mute point. I offered them the same warranty I had, to save my ass if I had issues. Thus they had a 5yr on the drives, lifetime ram, and 3yr on all other "main" components (Intel Reseller) The PSU, and CD both only carried the basic 1yr.

      The warranty is the REASON I made the sale! Because they have a sense of security that the machines will be taken care of if there are problems. If I told them that they had a rearview mirror warranty, then they would tell me to get lost! I am not sure how you can sell PC's at all with that attitude...

    26. Re:You'll never get fired for recommending Dell. by cthulhu11 · · Score: 1

      [i]As a technician who works on hundreds of systems a week where you can get a solid idea of how components really work in the wild it is a completely different story.[/i] I'll buy that. In the past I had to run services on BSDI boxes and some of the hardware the integrator shipped was abysmal. Buslogics 946 SCSI controllers were the spawn of Satan. The difference when I got in a DPT was night and day.

    27. Re:You'll never get fired for recommending Dell. by Rich0 · · Score: 1

      Why not have that replacement PC already ghosted and sitting in the closet. Then your client just needs to pull it out and plug it in. I'm sure the owner you do business with can see the value in not needing to pay you to drop whatever you're doing to fix his problem, when all they need to do is pull the cables out of the back of the PC and plug them into the replacement (in a typical PC the cables only fit in one connector - not like much can go wrong). Then, at your leisure (and at non-emergency rates) you can drop by, RMA the bad PC and obtain and ghost a new one. Forget the burnin - Dell already does that for you, but if you're concerned about DOAs you could go ahead and do an overnight burnin before you stick it back in the closet for the next time a PC dies.

      This scenario is cheaper, gives a faster turnaround on emergency outages, and lets you handle servincing PCs on a routine basis and not an emergency basis, which is kinder to both your schedule and theirs, as well as to both of your pocketbooks.

      I just can't imagine a scenario where you don't care about downtime enough to have fully redundant hardware already running hot, but do care about it enough to pay somebody to run out and swap power supplies in the middle of an outage and build custom-made PCs. If your 5-employee customer loses $1 million an hour for downtime then they should have a spare desk or two with a full PC up and running already so that if something dies they can just run over and resume where they left off. If they lose $20 per hour for a single PC outage then maybe it makes sense to have the spare in the closet.

      Just food for thought...

  47. Customize? by vhone · · Score: 1

    has anyone tried customizing the E510 open and E510 windows versions?

    I just did, using the best out of almost every category (but keeping the parts the same for each) and the open box came to exactly $100 less

  48. So you CAN beat free! by Neo-Rio-101 · · Score: 1

    Looks like a negative value Windows XP beats a free Linux.

    --
    READY.
    PRINT ""+-0
  49. Guess Microsoft Windows has really become a tax by Rolman · · Score: 4, Interesting

    I guess Microsoft Windows has really become a tax, when you see manufacturers doing similar things to what they do to avoid paying a duty and convert that to profit instead of passing the savings unto the customer.

    For all we know, it's supposed to be the other way around, because Microsoft shouldn't be offering the nice and heavy OEM discount to Dell anymore since they're violating Microsoft law by not selling PCs exclusively with Windows. Of course, most probably Dell is doing this on purpose, the ulterior motive being to put some pressure on Microsoft or other PC manufacturers.

    It's a strange world we live in...

    --
    - Otaku no naka no otaku, otaking da!!!
  50. Isn't this considered dumping? by SeaFox · · Score: 3, Interesting

    The FreeDOS boxes have always (as long as I remember) been more expensive than an equivalent box with XP.

    I don't understand why this is allowed to begin with. Wouldn't this be considered Microsoft (or Dell) "dumping" their operating system if they make consumers pay more to not get it. With the computers shipping with an operating system out of the mailing box, an alternative OS has a harder time even getting a trail run on the machine. Even if someone was specifically interested in an alternative OS, they would buy the Windows-preinstalled machine because it costs less. Then, well they could reformat the drive and install SuSe, Linspire, ect. But the machine is ready to go right now...

    1. Re:Isn't this considered dumping? by xenocide2 · · Score: 2, Informative

      Economically, maybe. Practically, no. Dumping laws are aimed at foreign producers. Microsoft, being a company developing software in America, probably can't be hit for importing product cheaper than its domestic competitors can (a common metric for dumping laws). Dumping laws are protectionist and rob consumers of value. Unfortunately, I've yet to see a consumer lobbyist group in Washington.

      --
      I Browse at +4 Flamebait

      Open Source Sysadmin

    2. Re:Isn't this considered dumping? by Gabrill · · Score: 2, Funny

      No this just proves that Windows actually has a negative retail value. For every installation of Windows you distribute, Microsoft with pay YOU the price difference! It's how hardware vendors make money on such low margins. Therefore, P2P distributors can prove that they are actually OWED money FROM Microsoft in the billions of dollars! OK, seriously, guys. I hope you don't believe a word of this.

      --
      Always going forward, 'cause we can't find reverse.
    3. Re:Isn't this considered dumping? by jrumney · · Score: 2, Interesting
      importing product cheaper than its domestic competitors can (a common metric for dumping laws)

      This does seem to be the metric used by the US, which is why a lot of their trade santions end up being declared illegal by the WTO. The internationally accepted definition of dumping is selling a product in a foreign country for less than its price in its home market. The fact that US manufacturers are inefficient should not enter into it.

    4. Re:Isn't this considered dumping? by benjamindees · · Score: 1

      Dumping laws are aimed at foreign producers.

      Not everything has to do with foreign trade, you know. There is an *economic* definition of dumping that is "selling a product for less than it cost to produce".

      Dumping laws are protectionist and rob consumers of value.

      And I assume you think antitrust laws rob us of value as well? If a large player can give products away for free until all its competitors are out of business, that would be good for consumers?

      --
      "I assumed blithely that there were no elves out there in the darkness"
    5. Re:Isn't this considered dumping? by xenocide2 · · Score: 1

      Firstly, I specifically outlied in the VERY FIRST sentence that there was an economic definition that is different from practical implementations.

      Secondly, as I understand it, when a monopoly gives something away for free, presumed to be a subset of "below cost," it only makes business sense if they can raise the prices once the competitors are gone. If a product is on the market for x dollars, and they lose x dollars per sale on monopoly enforcing discount, then they need at least as many sales at y + x, where y is the cost to manufacture. But wait a minute; at price x there was plenty of competition that needed to be eliminated. Now we have an even bigger incentive, which should generate MORE competition. The more important question, is when we have a natural monopoly, where one company is capable of producing a good or service far cheaper than actual and potential competitors. Nobel winning economists have suggested that state regulated monopolies are better because they're easier to reverse.

      That doesn't mean I don't support antitrust laws; coersive monopolies do indeed hurt consumers. I think the particular business you have in mind could have been cured by simple enforcement of business practice laws already on the book. Netscape didn't die because Microsoft gave their software away. They died because they couldn't sell their server anymore. You could just as easily blame Apache as MSFT on that. MSFT, however, has been engaged in numourous sharp business tactics, and broken existing fair laws on a number of occasions. I suppose we could repeal the antitrust laws, but I'd rather start by removing the US federally granted monopolies, like baseball and mail. Japan is in the process of breaking up their mail monopoly, in part because it has grown to be one of the largest companies in the world (some ten trillion in assets).

      --
      I Browse at +4 Flamebait

      Open Source Sysadmin

  51. Not surprising by max+born · · Score: 1

    Micrososft was sued by 20 states and found guilty of violating the Sherman and Clayton antitrust acts. IIRC Microsoft had more or less said to OEMs, "put MS on everything you sell or we'll have to renegotiate your volume licenses." This appartently was a violation of the antitrust laws.

    Five years on not much has changed. Dell and others still have to negotiate license agreements with Microsoft and those negotiations are always secret. You never what MS tells the OEMs. They probably have some obscure language ambigiuous enough to be legal yet lets the OEMs know they better play ball.

    Even though MS lost and was found guilty, nothing much has changed for the consumer.

  52. Supply / Demand / Volume / Efficiency by Anonymous Coward · · Score: 0

    Dell cuts cost based on volume of sales. Volume allows them to streamline their processes. These processes include various configurations, including configurations of hardware. Configurations of software. Assembling these configurations. Testing these configurations. And some additional costs such as advertising these configurations. Say they spend a million on advertising Windows PCs and a million on advertising clean-slate PCs, and they end up selling more Windows PCs ... well, then the cost-per-pc of advertising clean-slate PCs is higher ... and they can pass those costs along to the consumer. Same goes for the cost to test the Linux configurations. Fewer sales means greater cost-per-unit for some costs ... and I can guarantee that they're selling fewer clean boxes than Windows PCs.

    It doesn't excuse shady marketing practices ... but from a dollars and cents standpoint, it may explain some of the discrepency.

    1. Re:Supply / Demand / Volume / Efficiency by pavera · · Score: 1

      Unfortunately, this doesn't hold up as the box is the exact same hardware as the 510 with windows installed. There is no extra hardware testing, and these boxes don't have an os, so there is *NO* software testing, so no matter what it is cheaper than the 510 with windows, cause they did have to do testing for that. They aren't marketing the clean boxes either, they got a ton of free advertising by getting posted on slashdot but that didn't cost them a dime.

      In short there are a ton of places where they should be saving even more money because of this than the windows box, and they should be passing that savings on to the consumer.

  53. Re:Page 3 by kerrle · · Score: 1

    Not just that, but the story is factually incorrect, as well.

    I exchanged several emails with Ashley yesterday because some of the claims the article makes aren't true - for one, the OS-free PC is cheaper than the Windows one when they're configured identically hardware wise. The reporter claimed that the price had changed, which may well be true with Dell's website, but it's been the same every time I looked.

    Also, there is no "secret web page" as mentioned in the article - you just mouse over the "Desktop" link in the site's main menu and select "Open Source Desktops".

    Pretty much the whole article was rubbish.

  54. Re:Page 3 by Anonymous Coward · · Score: 0

    From all people who have called in tech support only to get unhelpful pre-packaged replies by people who can barely speak English and can't navigate a computer beyond what they see on "Video Professor" training CDs, let me say "Fuck you, India".

  55. True enough by Rhinobird · · Score: 1

    Don't get me wrong, they have no reason to sell a blank computer for more. Just saying there is an excuse. Just saying that if all they make is PC type Y, and nothing else, then asking for anything different, even if it's something that should otherwise cost less, would muck up thier process.

    You left linux off your list. I do believe they also sell linux systems.

    --
    If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
  56. not Quite correct by RotateLeftByte · · Score: 1

    I have bought a couple of Dell Servers with no software at all. You are mistaken in thinking that those without an O/S will not have a service tag. They do. This number is also contained in the BIOS.

    --
    I'd rather be riding my '63 Triumph T120.
  57. The reason it costs more... by fractalrock · · Score: 2, Informative

    The reason the 'open' box costs more than a XP machine is partially because of the amount of pre-installed crap...er...I mean *sweet* trial software which subidizes the cost of the hardware.
    Hasn't anyone here bought one of those unbelievably cheap 2.8Ghz/256mb/free 17" flatscreen/etc for about $400 after rebate? $400!
    If I were to newegg (verb) the same parts and build a machine from scratch it would be more than $400...not including the cost of the XP license (who knows what Dell pays for those anyway)
    For those who haven't bought or had to deal with one of these, it's a pain in the arse. It will take you about an hour to clean the system enough for a reasonably fast boot.

    1. Re:The reason it costs more... by waferhead · · Score: 1

      No, Mandrake^h^h^iva installs in about ~15 minutes on a reasonabbly fast machine, mabe half hour total including pulling updates.

    2. Re:The reason it costs more... by ettlz · · Score: 1
      It will take you about an hour to clean the system...

      Next time, try using fdisk.

    3. Re:The reason it costs more... by Anonymous Coward · · Score: 0
      For those who haven't bought or had to deal with one of these, it's a pain in the arse. It will take you about an hour to clean the system enough for a reasonably fast boot.

      Bullshit! Mandriva installs in 20 minutes! Oh, sorry, that isn't what you meant? My bad.
  58. Dell has tricky prices. by Futurepower(R) · · Score: 4, Informative

    My experience with Dell is that they have VERY tricky prices. Never buy something from Dell until you check all the coupon sites. Dell plays the game of having several divisions that price the same items differently. Prices sometimes fluctuate at each division more than once in a month.

    Basically, I have found Dell to be a very abusive company. The only reason I would buy from them is if they have something not available from somewhere else, such as the 2405FPW 24 inch LCD monitor made by Samsung and BenQ.

    If you do business with Dell, get a written warranty.

    Be careful about Dell employees. They sometimes act for themselves and against the interest of their company. Talking to Dell is like going into a rough neighborhood.

    My experience is that Dell is undergoing the social breakdown that is happening in other parts of the United States. One big example of the general breakdown is discussed in this transcript and video: Ike Was Right About War Machine. ("Ike" is former U.S. President and former Supreme Commander of Allied Forces in Europe General Dwight D. Eisenhower.)

    See also Andy Rooney speaks out against the war in Iraq.

  59. Informative? Plain old wrong. by Kjella · · Score: 4, Informative

    Is that legal? Well, maybe. Notice that game rental sotres don't rent computer games, just console games. The reason is, of course, concerns over copying. However console games can be, and are, copied all the time. So what's the deal? Well, likely game companies have sucessfully used the EULA argument to stop rentals. Can't be done with console games. No copying, thus no legal problems, and doctrine of first sale allows the rentals. However with PC games the copying happens, thus the need for EULA agreements, thus the problem.

    May I direct you to Exclusive rights in copyrighted works. I quote: "(3) to distribute copies or phonorecords of the copyrighted work to the public by sale or other transfer of ownership, or by rental, lease, or lending;" Nothing to do with copying. Nothing to do with EULAs. Not permitted by doctrine of first sale. Rentals are specifically named as an exclusive right. The console game companies want to license that right, the PC game companies do not. That is all.

    --
    Live today, because you never know what tomorrow brings
    1. Re:Informative? Plain old wrong. by Jah-Wren+Ryel · · Score: 4, Insightful

      May I direct you to Exclusive rights in copyrighted works. I quote: "(3) to distribute copies or phonorecords of the copyrighted work to the public by sale or other transfer of ownership, or by rental, lease, or lending;"

      May I direct you to Limitations on exclusive rights: Effect of transfer of particular copy or phonorecord. I quote: "a) Notwithstanding the provisions of section 106 (3), the owner of a particular copy or phonorecord lawfully made under this title, or any person authorized by such owner, is entitled, without the authority of the copyright owner, to sell or otherwise dispose of the possession of that copy or phonorecord."

      In other words, while the owner of the copyright can license for rental, if they sell the copy instead of merely renting it, then the right of first sale says they no longer have control over the where/what/when of that copy.

      --
      When information is power, privacy is freedom.
    2. Re:Informative? Plain old wrong. by MoogMan · · Score: 4, Funny

      Well, I'm glad we all cleared that up. Now I really know what I'm doing.

    3. Re:Informative? Plain old wrong. by theonetruekeebler · · Score: 1

      "Phonorecords?" You mean I can get around the EULA by having Bender read it aloud to me? Cool! "One zero zero zero one one zero one zero one zero zero zero one one zero..."

      --
      This is not my sandwich.
    4. Re:Informative? Plain old wrong. by davidsyes · · Score: 1

      (First, I haven't read (at least not recently) the Title 17 and by no means am I a lawyer...)

      It sounds/sounded like you are saying that the Title 17 says a purchaser of a copy can continue to make copies. Does this apply to paper AND digital products?

      Suppose I sell blueprints of things I design (say notional/concept homes, or cars or ships or rockets). Now, some end-user (consumer) buys a copy from me or from a retail location. They may be the first-sale user, but I believe copyright law still prohibits them from making more copies and then selling them for profit. I realize that academic institutions can make copies for educational purposes, but even so, by their large-scale use in an academic setting is pretty tantamount to "commercial gain", since if they find it useful or tantalizing enough to put into their curricula, then they are likely doing it to improve the sign-up rate to that instructor's lineup. They're not going to add trivial or silly material for a course from they expect to recoup the instructors' and campus' operational costs.

      Now, suppose the blueprints are useful in the digital gaming realm (say, something more detailed than a mere "level" or floorplan in some FPS/RPG), and an author of that material is the copyright holder, designer, and more, (but, for a twist, say the person cannot afford to obtain a patent immediately) and then from the outset offers "licensing" to use the material for certain purposes. In that case, should "first-sale doctrine" allow the first or second or any subsequent author to hijack that. I realize that in the real world, devious, shifty characters will do more than modify "10%"; they'll cobble together or shave off enough and amass their lawyers to bypass the poor inventor.

      In my opinion, though, "first sale doctrine" is not worthy of respect if it allows second or subsequent parties (technology companies or consumer/users) to just stomp all over a property creator.

      Please tell me if I rambled or duplicated material already here.

      However, as far as a PC with windows goes, if they're cheap enough to buy in bulk and were I selling PCs without warranties, I'd buy up a boatload of the Dells and then just purge them of windoze and install whatever OS my business model was structured for and the market allows me to sell in business-sustaining quantity.

      As far as ms putting their "authentic" whatever stickers on the sides of PCs, they have NO right to bind the OS to the hardware unless they outright hijack or buy up every single PC manufacturer on the planet and then somehow manage to get passed laws that allow them and ONLY them to own all past, existing and future patents and rights to build and ship PCs of any kind (naked or loaded with an OS). But, I don't think that will happen because I suppose ONLY some company of US origin will try to be that stupid, and once that happens, the rest of the world would gang up on the US. That's just one possible scenario.

      No one company should be allowed to exist unscathed should it go to that extreme. So, since Linux, Apples, and other operating systems exist, then as long as they can keep up with the needs of users, their existence should be allowed and not outlawed. If that crimps ms, then TOUGH. Everything has a lifespan, and companies have an opportunity, not a RIGHT to "make" money/income. Unfortunately, again, in the "real world" politics and corrupted politicians in ANY government will pander to whomever puts down $1,000 a plate for a fundraiser.

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    5. Re:Informative? Plain old wrong. by deblau · · Score: 1
      Notwithstanding the provisions of section 106 (3), the owner of a particular copy or phonorecord lawfully made under this title, or any person authorized by such owner, is entitled, without the authority of the copyright owner, to sell or otherwise dispose of the possession of that copy or phonorecord.

      Nice try, quoting section 109(a), but you didn't read far enough. "The privileges prescribed by [17 U.S.C. 109] (a) and (c) do not, unless authorized by the copyright owner, extend to any person who has acquired possession of the copy or phonorecord from the copyright owner, by rental, lease, loan, or otherwise, without acquiring ownership of it." 17 U.S.C. 109(d) (emphasis added). If you got permission to take possession of your copy of the bundled software through a license agreement that came with it (which you did, your EULA), you didn't acquire ownership of it, so 109(a) doesn't apply to you.

      --
      This post expresses my opinion, not that of my employer. And yes, IAAL.
    6. Re:Informative? Plain old wrong. by Jah-Wren+Ryel · · Score: 1

      It sounds/sounded like you are saying that the Title 17 says a purchaser of a copy can continue to make copies.

      False.

      And the rest of your post is just rambling insanity that gets worse from there.

      --
      When information is power, privacy is freedom.
    7. Re:Informative? Plain old wrong. by Jah-Wren+Ryel · · Score: 1

      If you got permission to take possession of your copy of the bundled software through a license agreement that came with it (which you did, your EULA), you didn't acquire ownership of it, so 109(a) doesn't apply to you.

      If you will read more carefully, you will see that the post I was rebutting said the EULAs were not involved.

      --
      When information is power, privacy is freedom.
  60. Re:Build it yourself? by m50d · · Score: 1
    If some shop has the time to screw with this stuff, they have too many IT staff and are pissing away money for nothing.

    Or...they've found out they save more by building their own than it costs to pay the people needed to build them. If it's cheaper to buy dells, of course any business will do that, but there are times when it isn't.

    --
    I am trolling
  61. Re:Build it yourself? by Anonymous Coward · · Score: 1, Informative

    Do you have a stack of dead dells waiting for Dell to fix too?

    Give me HP any day...

  62. Cut from SPAM/SPYWARE industry by joostje · · Score: 1

    I guess the difference in price is because with freeDOS, the SPAM/spyware industry doesn't pay dell a cut from their proffit.

  63. Re:The Microsoft operating system has negative val by Anonymous Coward · · Score: 0

    lol thats totally false

    i know, for example, that they just ordered some new helicopters used to transport the president & vice president.. from BRITIAN

  64. Call Dell's Vancouver Number by Refrozen · · Score: 1

    If you call 1 604 512 6226, the prices are a little different. While in Canadian dollars, the Open PC comes out to $200 CDN cheaper than the Windows box, approximately the cost of a Windows box. YOu just have to make sure you say you want "Computer X without Windows" and ask how much Windows costs... it works, I've done it.

    1. Re:Call Dell's Vancouver Number by Anonymous Coward · · Score: 0

      I called and I got an automated machine, I went through, and it said no one was there, lol... but it is 1 am in the morning there.

  65. Re:Build it yourself? by seebs · · Score: 1

    I like the sound of that. Or used to.

    We had that deal on some rackmount servers. One of them would hang during POST one time in three if you had a RAID controller in it. We could swap RAID controllers out to other Dell boxes, including one of the exact same model, without trouble. Just that particular one.

    Over a month later, it was still happening. I think they swapped the power supply once. They didn't apparently feel that an obviously defective machine totally unsuitable for a production environment was a problem on their end, so we got to play the game of hooking it up to a remote-switchable power supply and power-cycling it if it was down.

    --
    My blog: http://www.seebs.net/log/ --- My iPhone/iPad app: http://www.seebs.net/seebsfrac/
  66. Not only pricing by MichaelSmith · · Score: 1

    Our company IS department is trying to roll out about 150 dell pc's with SUSE+vmware+windows xp. This is the standard desktop for software engineers in our company.

    They spent a lot of time getting the software to match the hardware (vmware+video drivers is a tricky issue), delivered about 20 machines, and then the supply of machines with that configuration dried up.

    Dell changed hardware on them and now they have to go back to scratch with the software configuration and the whole deal is stalled. Here is me running redhat 7.2 while they stuff around.

    Dell could have sold the rest of the machines if they had kept the configuration stable.

    1. Re:Not only pricing by Maljin+Jolt · · Score: 1

      A house of yours with 150 software seats cannot afford one hardcore geek to build 150 identical computers from the carefully selected compatible bulk ordered shelve components, within a month? Whatever China these components are made in, as Dell's are.

      --
      There you are, staring at me again.
    2. Re:Not only pricing by MichaelSmith · · Score: 1
      A house of yours with 150 software seats cannot afford one hardcore geek to build 150 identical computers from the carefully selected compatible bulk ordered shelve components, within a month?

      Yes I asked myself the same question. Basically our 150 software seats are embedded in a global bureaucracy which extends back to the French civil service and encompasses thousands of employees. IS is centralised, outsourced and remote controlled. It is a wonder anything gets done at all.

    3. Re:Not only pricing by Guido+von+Guido · · Score: 1

      It seems to be difficult no matter who your supplies is. My wife, who manages a group which buys and deploys hardware for a company with a reasonably large user base, has had all kinds of problems with this from a couple of different supplies. IBM and Compaq/HP are the obvious examples.

  67. They did notice the slashdot directs by Markus+Registrada · · Score: 1
    Looking at the site now, they want $105 more for the E510n, vs the E510. However, the E510 also comes with a full-year warranty, so the difference is even larger -- maybe $120?

    Note well, this isn't a discount for buying without MS -- they're charging $105 extra, and shortening your warranty, for leaving the disk blank.

    It's one thing to charge extra. It's quite another to hike up the premium after the Register has called them on it.

  68. Dell routines..? by ltning · · Score: 3, Interesting

    Can someone please explain to me one thing:

    Why was I told, by a Dell sales representative (our key account manager, actually), that "if I wanted to have a Matrox dual-DVI G650 card with my computers, I would *have* to accept that they came with WinXP preinstalled"??? I asked back, what does a piece of hardware have to do with any piece of software. And why on earth do they offer (now, but not when we placed our first batch of orders) a dual-DVI ATI card, for about half the price, WITHOUT requiring a WinXP installation?

    Let me try to get this straight:
    - I order a clean PC, and tell them I want a Matrox G650 card preinstalled
    ---> No can do, if you want the Matrox card preinstalled, you need XP preinstalled.

    - I order a clean PC, and tell them I want an ATI Xwhatever card preinstalled
    ---> No problem, do you want FreeDOS with that?

    And to top it off: I COULD have the Matrox card, OF COURSE, but then I'd have to install it myself.

    Yea right, install a frikkin' gfx card in 60 computers, thereby ruining much of my warranty - up yours.

    Puzzled, I am.

    --
    Love over Gold.
    1. Re:Dell routines..? by /dev/trash · · Score: 1

      MS doesn't just give discounts for free. They have conditions. One of which is probably like: "All hardware must ship with our OS."

  69. Windows-tax? Not! by bornroot · · Score: 1

    I always thought it was a Windows-tax, but it's actually a Windows-rebate.

  70. about Dell politics and artificial pricing by Anonymous Coward · · Score: 2, Informative

    Having worked in the Dell management at Round Rock in Texas I can tell you that the production steps for an identical system without Windows XP are exactly the same, except software installation and a brief test of the system and harddrive which are basically unnecessary because all of the components have been tested already extensively. The actual production cost is exactly the same as a Windows machine minus the licensing fees(between $130 and $150 total) for Windows and other software and the labor for software installation and testing(perhaps $10). This means the price tag for a system without Windows is approximately $150 less. Any claims to the contrary are not true. What's happening is that there is still alot of internal politics and pro-Microsoft lobbying and brainwashing going on and is has been suggested not to pass on the cost savings of a Windows-free system to the consumer and we have been urged to deny that systems without Windows are saving us production cost in order to make them unattractive.

    Microsoft still has alot of control over our company politics which manifests itself in many ways e.g. anyone in sales is being instructed when asked about Windows-free or Linux systems to answer in a firm and confident manner: "I have never heard about that." and "There is no demand for that." This is the reason that in order to even get a Windows refund or merchandise credit the customer needs to speak to someone who is above the first level of sales. Sorry, but that's Dell politics for you. Fortunately things have started to change but very slowly.

    1. Re:about Dell politics and artificial pricing by edxwelch · · Score: 1

      Since you used to work there, do you know if Dell still get marketing rebates from Microsoft?

  71. Not a Suprise, been buying from Dell for Years by Foo2rama · · Score: 2, Informative

    I have been buying from Dell in numerous capacities for years, and it is rare that you cannot find the same thing at diiferent prices depending on how you play with the site. There are different pricing models depending on consumer or business even on the same models. It get even more fun when you realize some of the business models are identical to consumer models, they just have different names and the base state is slightly different. Customize up and match them (if you know how to decode dells mobo obsfucation) and Voila!!! 3 or 4 different prices for the exact same thing. Now If you are a Dell prefered buyer you are supposed to get the discount you arranged right? HAHAHAHAHA not if you look!

    --


    ---In a time of Chimpanzees I was a Monkey.
  72. Well, duh! by Hosiah · · Score: 1

    The blank hard drive is worth more!

  73. No Windows Tax Puts *UP* the Price? Err... by Famatra · · Score: 1

    "No this just proves that Windows actually has a negative retail value."

    No. This just proves that Microsoft is paying Dell to jack up the price on systems without Windows on it. There are few other explanations.

    Dell should want to make money, selling the box for *more* when it does *not* have the Windows tax doesn't make much sense.

    1. Re:No Windows Tax Puts *UP* the Price? Err... by ScentCone · · Score: 2, Insightful

      No. This just proves that Microsoft is paying Dell to jack up the price on systems without Windows on it. There are few other explanations.

      Dell should want to make money, selling the box for *more* when it does *not* have the Windows tax doesn't make much sense.


      Don't you realize what Dell is really selling? Support. People buy those machines because when something gets stupid on it, they'll take care of it. The spend most of their time talking dumb users through un-screwing personal settings, removing software they just put on, fixing TWAIN drivers for their scanners... that sort of stuff. To that end, they've got thousands of people trained exhaustively in XP support. There's an economy of scale in it, they're rigged up for remote admin of the machines, and have a huge infrastructure already built up to deal with it economically. Now, take a machine with Distro X on it, firewalled in some unconventional way, running some oddball... what? rootkit? Who knows. If a Dell tech (at a corporate cost of $Plenty per hour) has to stew about how to determine if the onboard video hardware they provided is faulty, or it's some distro's slightly broken compile of something... any and all margin they've made on selling that box is now gone (along with the cross marketing they can do with AOL, or MSN, or any other stuff that many of their end users end up buying).

      It's not a "Windows tax" - it's simply the thing they most often (by overwhelming numbers) provide to their customers, and it's what they're rigged up - logistically and contractually - to support. Ask a typical network support tech what he's likely to end up charging to deal with a PC that for some reason isn't spooling print jobs correctly - and then mention to him (since he's already assumed you're talking about Windows, and he knows which of three or four things to look for) that it's Linux machine. Maybe Mandriva, maybe Fedora. Maybe SuSE. Which version? Not sure. Etc. Completely different set of skills, different overhead needed. All of that has to be taken into account when Dell puts a price, in advance, on the machine.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:No Windows Tax Puts *UP* the Price? Err... by westlake · · Score: 1
      Dell should want to make money, selling the box for *more* when it does *not* have the Windows tax doesn't make much sense.

      "Dell was added to the S & P 500 on September 6, 1996. According to the S & P, Dell was the best performing stock of the S&P 500 for the decade of the 1990s. Dell is currently ranked No. 28 among the Fortune 500 companies and No. 84 in the Fortune Global 500." Frequently Asked Questions

      The default OEM Windows install has very, very, suceessful for Dell.

    3. Re:No Windows Tax Puts *UP* the Price? Err... by Anonymous Coward · · Score: 0

      Except that Dell don't provide _any_ (software) support for the OS-free boxes, so they have already factored those costs out.

    4. Re:No Windows Tax Puts *UP* the Price? Err... by huiac · · Score: 1

      According to the Register article, Dell say they only support the OS they install; as they do not install an OS in these boxes, it appears there are *no* software support costs involved. So that (at least, that in so many words) does not explain the higher price.

      John.

  74. Re:Dell prices to value, not to cost. by Hosiah · · Score: 1
    I know, I worked for a company that paid OEMs to pre-install crippleware in the hopes for upgrading

    Well, see, that's another reason I've never done business with Big Name hardware stores. The only time I ever paid somebody else to assemble my PC for me was my first one, and that was a sharp teen at a Mom-n-Pop store who literally built it right in front of me while explaining what and why. I wonder if he knows what an influence he was?

  75. TCO by chickenrob · · Score: 1

    Dell and Microsoft are working together to once and for all prove that the TCO of linux is more then Windows. The proof is right here. Boy, do I feel silly for building my own linux box now! I've been had!

    --
    People say my sig is the best thing about me.
  76. According to the WSJ by Anonymous Coward · · Score: 0

    In another article about buying something from Dell, the answer was that each of the groups is independent and allowed to adjust their own prices. Think of it as the Dell Mall, with stores for Home, Small Business, etc run by different managers.

  77. Fixed, by michaelzhao · · Score: 1

    I just went to the DELL website after reading the article from The Register. Apparently, they fixed it. You do not need to hover your mouse or anything now. The saying in Hollywood doesn't apply to tech companies "Any Publicity is Good Publicity."

  78. Makes sense to me.. by jcr · · Score: 1

    A machine with Windows installed is damaged goods. Of course it's cheaper.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  79. meant to moderate insightful, accidently moderated by Procrasti · · Score: 1

    redundant... removed redundant moderation now anyay ;)

    sorry.

  80. support by lseltzer · · Score: 1

    It's also always seemed to me that a blank drive system is harder for Dell to support. What do they tell you to do when you call up and say, e.g., that you can't get some video mode working? In fact, I bet a blank drive system gets little real support, but I bet they budget for more.

    1. Re:support by Anonymous Coward · · Score: 0

      from TFA:

      "Note: Dell does not support non-Dell installed operating systems."

      the system comes with a set of FreeDOS disks. which they didn't install. so it is not supported.

    2. Re:support by belroth · · Score: 1
      Dell will only support the operating system that Dell installed on the PC.
      If you 'upgrade' from XP Home to Pro, or to Vista (neever mind liux/bsd) they won't support it.
      If you've upgraded your OS and a part dies they will wany you to run their diagnostics on the OS they intalled.

      So no, they don't budget for more support because they won't give you any.
      A blank is easier for Dell to support because they won't.

      --
      I hereby inform you that I have NOT been required to provide any decryption keys.
    3. Re:support by lseltzer · · Score: 1

      You're absolutely right, that whole family of no-OS systems comes with no support included. You have to buy per-incident support.

  81. Designed for Windows XP Decal by Anonymous Coward · · Score: 0

    I noticed that there are two badges on the box that Dell has on display. One of course is Intel Inside. The other one looks alot like Designed for Windows XP. You cant read it, but the colors on them look like the Windows symbol.

  82. But if you wanted to buy a copy... by Kjella · · Score: 1

    ...you would simply do that. The video rental isn't going to sell you their major $$$ rental DVD for the price you'd get at a DVD store. And do the copyright holders transfer ownership at all, or simply rent them out with the right to rent them further? Either way, I don't see how that was relvant to the "Why are there console games and not PC games in rental stores?" that I was trying to clear up.

    --
    Live today, because you never know what tomorrow brings
    1. Re:But if you wanted to buy a copy... by Jah-Wren+Ryel · · Score: 1

      The video rental isn't going to sell you their major $$$ rental DVD for the price you'd get at a DVD store.

      Yes they do. I've bought thousands of used DVDs from Blockbuster, Hollywood Video and MovieGallery. There is no such thing as a "major $$$ rental DVD" the rental places pay the same prices as everyone else, except for possible bulk discounts.

      And do the copyright holders transfer ownership at all, or simply rent them out with the right to rent them further?

      They don't. Just like DVDs, they sell the games to the rental stores.

      Either way, I don't see how that was relvant to the "Why are there console games and not PC games in rental stores?" that I was trying to clear up.

      You had a false premise - that the game manufacturers do not sell their games to the rental stores just like they sell them to everyone else when in fact, thats about what they do.

      My belief as to why PC games are not rented is because the market is harder. Consoles just work, PCs have all kinds of idiosyncracies and none of the rental companies want to be in the business of either providing tech support or providing rental refunds for a large number of the game rentals. But legally, there is no reason they could not do so.

      --
      When information is power, privacy is freedom.
  83. Re:Build it yourself? by ebuck · · Score: 3, Insightful

    Wow.

    It seems you need to hire an operations manager.

    You could be saving a little bit of up front cost to just piss away tens of thousands of dollars a month because you can't justify the cost of labor. Sure if you had the time, I'd warrant that you would have peformed a true cost-benifit analysis of maintianing the machines in-house. But by you're own words "We just don't have time for anything else."

    Sad truth is, you probably don't have time to properly account for the the time and money you waste by coordinating with Dell, and I'll wager that your company (by it's size in computer demand) is large enough that it's already utilizing resources just to track and coordinate the problem machines.

    Sure, it might only cost you a percent or two of profit, and changing could be the wrong decision (depending on the data you collect), but even a COMPUTER SCIENTIST knows that basic business classes provide ample opportunity for justifying decisions with real resons (cost / savings) than the cop-out, "We just don't have time for anything else."

  84. Re:The Microsoft operating system has negative val by Almost-Retired · · Score: 1

    And just who is BRITIAN?

  85. I would guess... by im_thatoneguy · · Score: 1

    ...the reason Dell offers a Linux machine for a higher price is because of the higher associated tech costs with supporting two operating systems. The Linux market has very little demand therefore the price is higher, Dell isn't just selling a computer, they're selling the support that goes with that computer. If you have to train your Indian tech support gurus to troubleshoot two operating systems, one of which many of the indian tech support 'gurus' have never even used before is an uphill battle Dell has to pay for.

    1. Re:I would guess... by Anonymous Coward · · Score: 0

      RTFA, dumbass. It's not a Linux PC. There's no OS -- only a FreeDOS boot disc.

  86. Let me know.... by wobedraggled · · Score: 1

    when Dell sells AMD boxes with no OS then I "might" give a shit.

    --
    Ubuntu- Linux for human beings.
  87. Not always true by SaDan · · Score: 1

    I used a Dell branded Windows XP Home installation disk to wipe and reload my Sony VAIO. I had zero problems using the Dell CD, even using the serial number/CD-Key off of the sticker on my Sony laptop.

    Activated, and worked fine.

  88. Buy a computer for 199$ the Wal-Mart way! by G3ckoG33k · · Score: 1

    Microtel SYSWM5014 Desktop PC, 1.5 GHz AMD Sempron 2200+ Processor!!!

    Wow! Reeeading the fine print:

    "Not included: Hard drive, CD-ROM drive, modem, floppy disk drive, operating system."

    and on a separate line:

    "Purchase your choice of monitor separately"

    errrrr... no thanks

    1. Re:Buy a computer for 199$ the Wal-Mart way! by NormalVisual · · Score: 1

      ...and right next to it is the same machine, with a 40 GB drive plus a 52x CD-ROM for $20 more...

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  89. Won't work in all jurisdictions by Lonewolf666 · · Score: 3, Informative

    In Germany, there was a similar case a few years ago. A dealer unbundled PC hardware and Microsoft OEM licenses and sold them separately. Microsoft sued him and lost. At the Bundesgerichtshof to boot, which is the highest judical authority in non-constitutional cases. That makes the decision rather final.

    IIRC, the court explicitly applied the german equivalent of the "First Sale" doctrine, the EULA mumbo-jumbo nonwithstanding.

    --
    C - the footgun of programming languages
  90. With up-front research, it still can make sense by Lonewolf666 · · Score: 1

    Find out what exactly the Big Name hardware store puts into the case. If you like the choices, buy it and fdisk the PC right away ;-)

    --
    C - the footgun of programming languages
    1. Re:With up-front research, it still can make sense by Hosiah · · Score: 1

      Nah, these days I let *somebody else* buy the box from the Big Name store. Then when it's giving them trouble later, and they want to throw it away because it's *broken*, I say, "Lemme see it, maybe there's some parts I can strip off of it for the new box I'm building." *Then* I take it and replace the CPU fan, and run fdisk on the drive. Cheaper...

  91. I would guess you didn't read the article... by DerProfi · · Score: 1

    Otherwise, you'd have seen that Dell provides the following disclaimer for this PC:

    "Note: Dell does not support non-Dell installed operating systems."

    --

    3000+ comments meta-modded. 0 mod points awarded.
    Lesson for other meta-suckers: Don't believe the hype!
  92. Dell Coupons by bradolson · · Score: 1

    Dell always has great deals with their coupon codes.

    If you want an updated list, I find that GottaDeal does the best job and is always up-to-date.

  93. Homer Simpson Priceing Model by MECC · · Score: 1

    Price goes down, price goes up, price goes down, price goes up....

    --
    "We are all geniuses when we dream"
    - E.M. Cioran
  94. Ok by Anonymous Coward · · Score: 0

    "Dell's Open PC Costs More Than Windows Box
    Posted by Zonk on Saturday October 08, @12:32AM"

    Is this a bot? My friend says you might be a bot.

  95. Pay me by HermanAB · · Score: 1

    Well, it is obvious - someone would have to pay me to use Windows XP and that is what Dell is doing.

    --
    Oh well, what the hell...
  96. With no modicifations, yes, but... by Discopete · · Score: 1

    If you take the machines with no modifications or customizations, then yes, the Windows and the no-OS box are the just about the same price, but lets look further...

    First, we've got to bump the XP version from Media Center to Pro (to make it the equivalent of the OS that will most likely be installed on the no-OS box {linux -- any flavor}) add $100 to XP.

    The base E510 starts with 256 mb ram, lets bump that to 512 to match the no-OS standard box. add $40 to XP

    Bump the no-OS combo's monitor to a 17in flat to match the windows box. add $160 to no-OS

    The XP box comes with the intergrated Intel video, bump it to the ATI X600 w/256 mb ram, add $100 to each machine (the no-OS box does not have the integrated as an option, leaves us to quesiton Intel.)

    Sound upgrade. no-OS does not come with integrated sound, so we must upgrade both boxes. Audigy 2ZS, add $70 to each machine

    ok, here's the kicker, anybody with half a brain {which I assume includes those of us that will be buying a no-OS machine} can d/l and install Open Office and some flavor of SQL (MySQL, PostgresSQL, etc), so we have to add Office Pro to the Windows box.... Add $399 to the XP.

    Final verdict: No-OS $1049.00 XP $1527.00

    For the above package, I'll take the no-OS machine and install Suse or Slack on it.

  97. Re:No OS by Anonymous Coward · · Score: 0

    This is a result of the anti-trust lawsuit. Microsoft are no longer allowed to tell them they can't sell systems without windows, but instead it is 'without an OS'. and it was set up so Linux doesn't count, so they have to use FreeDOS. AND it isn't pre-installed, just bundled, so they don't have to provide tech support. their linux boxes come with FreeDOS AND linux disks.

  98. The smart thing to do is.... by Newer+Guy · · Score: 1

    Buy a Windows equipped machine with the smallest hard drive available. Then rip the drive out and put in a big one with Linux on it. Dell recently had a Celeron-D 2.8 gig Dimension 3000 computer that came with a 15 inch LCD and 256 megs of RAM for 399.00. Shipping was $19.95. I bought one put in a 200 gig drive & another 512 megs of RAM and Fedora runs just fine on it. Even with the upgrades, it's still cheaper then their 'bare' computer and has an LCD to boot.

  99. TCO by mkcmkc · · Score: 2, Funny

    "So, I guess this just goes to show you Linux losers that Windows does have lower TCO after all..."

    --
    "Not an actor, but he plays one on TV."
  100. Oblig. Simpsons Reference by Mr.Progressive · · Score: 1

    Wiggum: Your mission is to find the fireworks smugglers, and get them to say something incriminating on this tape. [holds up a cassette tape]
    Bart: [reading the tape label] "Hootie and the Blowfish"?
    Wiggum: Yeah. It's cheaper than blank tape.

    --
    Okay, so a philosopher, a philologist, and a philatelist walk into a bar...
  101. Yup by Anonymous Coward · · Score: 0

    Windows has a lock on the market. Get over it. If you want Linux. Deinstall windows, get your reimbursement thingy, and install Linux. Or deinstall windows, repartition your hard drive, and reinstall windows and linux in a dual boot arrangement. Or just shell out the extra cash so that you'll never get one of those eevvvil windows licenses and folks like Dell can pocket more of your money.

  102. it IS a blank hard drive by Anonymous Coward · · Score: 0

    FreeDOS is NOT preinstalled. it is included on a disk in the box with the machine. so the drive IS blank.

    and AMD64 machines use the same boot loaders everybody else uses.

  103. This HAS been beaten to death before by Anonymous Coward · · Score: 0

    slashdot 2004
    news.com 2002 - there was a /. article at this time but I can't find it :(
    a quick Google should find plenty more explaining how this was tied to the Microsoft Antitrust lawsuits and how they managed to weasle partly out of it

  104. Re:Build it yourself? by jmorris42 · · Score: 1

    > I buy ~250k/year of Dell PCs. We do not have the time, staffing or patience to sort through myriad component problems.

    Dude! If you are spending that much annually I suspect that just from the ammount spent on the service contracts you could bring on a pimply faced youth to do depot repair and build up new boxes. Building the machines ain't rocket science and if you pick your parts right (Something YOU would have to do) you can get pretty reliable stuff that is almost as quick to fix as those plastic Dells. The big wins would be having better kit and faster turnaround on repairs for the same or less cash. And you create a local job instead of pissing a load of money to Dell and their contract manufacturers.

    --
    Democrat delenda est
  105. agreed by fak3r · · Score: 1

    yep, this is what I said before: http://hardware.slashdot.org/comments.pl?sid=16434 7&cid=13721775 and why I bought a cheaper machine (with better hardware *and* XP (ugg)) from Dell! The open-ness is kinda a joke, unless it means 'opening' your wallet. Thanks Dell.

  106. Of course by Jozer99 · · Score: 2, Interesting

    I work as an IT consultant, often helping small buisness purchase computers. Dell's pricing has been a nightmare forever. NOTHING is the same price ever. Identical Latitude and Inspirion laptops cost completely different prices, as with Optiplex and Dimension desktops. Some days theres a free monitor, printer, ect, but some days, for the same price, there is nothing. And identical computer sometimes cost different prices depending on which link you click.

  107. Windows has a negative value by random+coward · · Score: 2, Funny

    Why is this surprising everyone? Dell is simply telling us what we already know. Windows has a negative worth. It is a bad(as opposed to goods) and costs to get rid of, just like other garbage and toxic waste.

  108. Cost of erasing the disk and removing the stiker by Coeurderoy · · Score: 1

    Obviously the "n" model has to be more expensive,

    Since for each ordered model dell has to ship the PC to china, get a specialized prison inmate to remove the "windows licence stiker" (in a way compatible with the internal dell specific microsoft refund program), and then to a high tech hub in Brno in the Czech republic to have the disk cleaned by a certified OS cleaning specialist.

    Of course a random number is pulled out for final specialized checking in Oregon by a H1b intern with a phD gained in Bangalore, but supervised by a Miskatonic Institute of Technocracy MBA.

    In addition the lack of spyware and virus compatible software makes the machine usable for a dangerously long time.

    So the only surprising element is the fact that the added price is so low.

  109. No conspiracies here, just basic business by KD5MDI · · Score: 1

    First of all N series boxes are nothing new, they've been around for quite awhile, but were typically around for sale to resellers to would want to rebrand them.
    The pricing difference is quite simple to explain on Dell machines. One of the ways OEM's(not just Dell) are able to sell thier machines so cheaply is that they load more than just windows on the machine. All that software that comes with the machine was either given to the OEM for free, because having a "lite" version of something installed on somebody's computer is a great way to generate upgrade revenue, or money was paid out to the OEM for the software to be included. This has to do with why Dell computers come with Roxio now instead of Nero or Easy CD, they got a better deal from Roxio. In addition to the OEM's getting this software for free or getting paid to put it on the computers sometimes they get a kickback whenever the customer upgrades. AOL for instance...when you sign up for AOL using the free trial included with your computer your OEM will eventually get a kickback. In the case of some of the machines, especially at christmas and other major sale times, an OEM might sell machines at cost or below in order to make money off of just extended warranties, the software kickbacks, and accessories sales.

    And for those of you who have to find a way to slam microsoft and major corps in every single post remember that since both Dell and HP/Compaq both charge for software support selling a PC full of microsoft and other products that are likely to generate support calls is a great long term source of income ;-)

  110. Linux won't work well on this system by Anonymous Coward · · Score: 0

    It's got ATI graphics - not Linux-friendly.

    They *REALLY* don't want you to buy this box.

  111. You can get a refund for the Windows by inverselimit · · Score: 1

    You can not agree to the Eula, and get a refund, like this guy: http://www.linuxjournal.com/article/7040 Enjoy!

  112. You get what you pay for by DulcetTone · · Score: 1


    Or Microsoft gets what it pays for -- a user.

    tone

    --
    tone
  113. Re:Build it yourself? by Cruithne · · Score: 1

    Amen. Far too many PHBs near the top take this attitude and "piss away" profits. I'm not saying the opposite is any better, but, as in everything, there is a happy medium here. There's anywhere from 5 to 10 (even more with part time techs) salaries wrapped up in that number - if you dont have time for anything else, such as a rudimentary cost-benefit analysis, perhaps someone else would?

  114. So Buy Windows by Anonymous Coward · · Score: 0

    SO if the windows box is cheaper... buy it with windows, then format the drive and install Linux or wahtever you want.

  115. Re:Build it yourself? by halleluja · · Score: 1
    "We just don't have time for anything else."
    Today it isn't commercially attractive to do repairs. E.g., HP is letting off people for repairs and moving to replacement.

    So, if I were his boss, I would fire him for replacing current faulty hardware with the same crap, I don't try to fix people anymore.

  116. Same With Student Pricing by Anonymous Coward · · Score: 0

    This is very similar to the experience I have with Dell a couple years ago. At the Dell web page it lets me choose Student, Home, Business, etc (or something like that).

    I choose Student and select the components, after building the PC, I thought I go to Home to see what they have. I was surprise when I selected the same components for Student to found Home users is about $200 cheaper. I double check all the hardware/software on the Student and Home to be the same, but if I first selected I want a student computer, it would be more expensive.

    I email the sales rep. about this, but never got a reply (that was a few years ago). Never gone back.

  117. Andy Rooney has tricky statistics by snakehandler · · Score: 1
    Regarding the "Ike was right.." and Andy Rooney comments... the stats good ole Andy provides http://www.informationclearinghouse.info/article10 504.htm are - shocker - a bit misleading. He says "No other Country spends the kind of money we spend on our military. Last year Japan spent $42 billion. Italy spent $28 billion, Russia spent only $19 billion. The United States spent $455 billion."

    Boy it sounds unbelievably bad - We are spending 10x what Japan spends and a shocking 24x what Russia spends! Well, I'm not saying it's not bad, but it certainly isn't THAT BAD. At least not when you think for a few seconds and realize the only way to sensibly approach this is to look at military expenditures as a % of GDP. (for source material check http://www.sipri.org/contents/milap/milex/mex_data base1.html and http://www.cia.gov/cia/publications/factbook/.

    From that perspective things make a lot more sense - in 2004 the US spent between 3.2 and 3.9% of GDP (based on whose expediture estimates you use), while the UK and France spent about 2.6%. Germany, Japan, and Italy spent between 1.1 -1.7% of GDP - and Russia was about the same. To gain some perspective, South Korea spent about 1.7% while their unfriendly and incredibly poor neighbors to the North were able to scrape together a shocking 13% of their resources for military expenditures. Saudi Arabia came in at 6% while Israel came in at 7%. Iran is estimated as 3.3% by the CIA but I couldn't find any source material to back up that claim.

    So Andy, it appears that other Countries ARE spending "the kind of money" the US is spending on military expenditures - some are spending relatively even more.

    For more perspective I tried to find out how much of the US GDP is spent on IT - but all I could find was an estimate of 2.8% which appears to be for 1996. http://www.strassmann.com/pubs/datamation0297/.

  118. Re:Build it yourself? by BobandMax · · Score: 1

    First of all, yes, we do cost/benefit analyses. Fully burdened bodies with benefits cost a lot more than the small amount saved per unit, even spread over a year.
    Second, as a Dell "Large Company Account", we pay a LOT less than list and less than you can get under any circumstances. We check frequently against coupon offers and other discounts. We do not take Dell's word for it. We have received rebates when we do catch them.
    Third, We keep identical units in stock of each type in current use. Most of the time, we can simply swap the hard drive and get the user back up within ten minutes. With what we pay engineers and physicists, that is the cost-effective way to go.
    Fourth, Dell comes out the next day and (mostly) does exactly what we tell them to do. The exception is servers, when they come out within four hours. We just don't spend that much time with Dell. It is also important that we have a vendor who can supply us with U.S. citizens as onsite support techs. Dell can, you would be surprised at how many cannot.
    Fifth, When it makes sense, we buy from other vendors. We purchase specialty servers from Monarch Computer when we need them. Commodity servers are Poweredges from Dell.
    The comment one respondent made about Google is interesting. At some point, it may be beneficial to run your own shop, dedicating personnel who become very efficient at providing that service. At our size, we are not at that point.

    --

    "Computers are useless. They can only give you answers."
    -- Pablo Picasso
  119. oh, come on now by museumpeace · · Score: 1

    did it really take the entire /. crowd 3 days just to read the price that was 2 clicks away from the original post?...or was this a slow day for submissions?

    --
    SLASHDOT: news for people who can't concentrate on work or have no life at all and got tired of yelling back at the TV.
  120. You have a point. Are weapons linearly scaleable? by Futurepower(R) · · Score: 1

    I wish all Slashdot comments were as interesting and well-written as yours. You have a good point. However, maybe it is possible to look at military expenditure in another way. Maybe military expenditure is not linearly scaleable in the way you say. Each military plans for the same kinds of expected conflict. So, each country should spend somewhat closer to the same amount of money. Countries which are extremely well isolated like the U.S., which have a large ocean on both sides, and which have friendly neighbors, should spend less. Nebraska is not planning on attacking Kansas, and no one is planning on attacking Nebraska.

    The U.S. government spends so much because of government corruption, not need. The major effect of U.S. government involvement in Iraq has not been eliminating weapons or fostering democracy. There is more day-to-day violence in Iraq now that the U.S. is there, not less. The major effect has been to switch oil profits (not oil itself) from Iraqis to Americans. (The oil was always sold on the open market.) There are people who are willing to kill to make money, and the U.S. government is controlled by them.

    Other reasons for U.S. government violence in Iraq:

    1) Profit in weapons is much higher and easier to make than profit in a legitimate business. Weapons allow businessmen who could not compete in normal businesses to become rich.

    2) Saddam Hussein was pricing his oil in Euros. If Venezuela and Iran did that, the value of the U.S. dollar would collapse. The U.S. government is heavily in debt. Billions of dollars a day are being embezzled. The embezzlement depends on being able to borrow money. If the world stops considering the U.S. dollar to be a safe and necessary currency, there would be far less money to steal.

    3) Iraq has the second largest reserves of easily extracted oil in the world.

    4) Israelis have corrupted the U.S. government. They want the U.S. to provide security for their country, free to Israel.

    5) The privatization of the oil in Iraq under U.S. control weakens OPEC. That raises the value of oil held in other countries.

    6) Mental illness accounts for most of the problem. Angry people are willing to pay for violence. Acting out anger makes people more angry. Anger feeds on itself.

    Notes: See page 154 of the book, "Bush in Babylon" by Tariq Ali for another source of some of these reasons for U.S. government violence.

  121. Has Anyone Gotten One? by herriojr · · Score: 1

    I don't know much about FreeDOS and haven't used it, so tell me if I get something wrong (and I'm sure Slashdot will!). My question is whether someone has actually purchased one of their FreeDOS systems and experienced incompatibilities between the OS and some device on the Dell computer such as a sound card or something. If there haven't been any such issues, then Dell has probably done testing to make sure it works on that system (maybe even coding to help FreeDOS be compatible). I haven't seen any cost analysis that involves the cost for testing the system to make sure it works with an operating system or the cost of fixing any problems so much of the article is speculative.

    Another issue is that the system will NOT sell as many as the windows system, so the pricing will be different for that system to make a profit. Even though it may be the same system as one of their windows boxes, they cannot advertise it as such, so to keep legal, it has to be treated as a different product and because it is a different product, it accumulates more costs (because there are always costs involved in a new product lines). I'm not saying that I'm right about this, but it does need to be taken into consideration. Saying it's because they're evil is just too convenient and requires no analysis.

    I'm not saying everything Dell does is great (in fact I hate Dell). I'm just saying that there are a lot of variables that need to be taken into consideration before you can argue whether the pricing scheme is done because of some shady practices or because they really had to make it cost more just to make a profit off of it.

    I actually just erased a bunch more stuff because it was mainly redundant and I wanted to keep my ranting to a minimum.

  122. Dell with Windows cheaper--Well..... by Anonymous Coward · · Score: 0

    Then buy your Dell with Windows and install Linux--I like Ubuntu Linux. Of course, you could also use BeOS (still has developers) , Risc OS, OS9. Free BSD (Yuck, you have to be a qualified Unix system OP. to make this one work--sorry), Some people just want DR Dos believe it or not.

    Personally, I would buy a SolarPC, a DamnsmallLinux PC,
    or a Norhtec "Micro Server" now instead of a "PC". Just add your own external CD or DVD drive, you are ready to go.
    (Big secret--they are small enough to mount UNDER your desk!

  123. Re:Build it yourself? by bill_mcgonigle · · Score: 1

    Have you done a full cost analysis on that? Did you include the cost of end-user downtime and lost opportunity costs of said downtime? Do you have numbers on how many hours a year your staff spends dealing with driver issues, customized-builds, etc (unless you're in an unmanaged environment where the Dell box get stuck on a desk with Automatic Updates turned on then scrapped at the end of the warranty period)? Or are those things you have no time for (and if so why are you so short on time)?

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  124. save them, what? by willCode4Beer.com · · Score: 1

    I charge $100/hr to consult.
    Do you realize how much its gonna cost a client to build a PC, install WinDoze, MS Office, and a bunch of other crap they won't need.
    Hell, we're talking few hundred bucks labor and couple grand in software.

    This isn't about saving money, its about making it.

    --
    ----- If communism is a system where the government owns business, what do you call a system where business owns govern
    1. Re:save them, what? by Anonymous Coward · · Score: 0

      I did still charge them labor, but they only wanted two specific applications installed, and they were network-based dental applications that take next to no time to install. I make money, and they save it... Otherwise they will just go to dell! I NEVER charge hourly to build a PC!!! That's insane because I am making a sale, not selling a service... I try to get on average $100 on each machine. That is just for a basic install, without anything extra. Then I charge hourly to install and configure all of their applications, so if they want 100 things installed on each machine GREAT!, but it is not part of the cost of the PC. (because Dell wouldn't install all of those for them without labor either...) Besides, a PC build takes like 10 minutes tops, including O/S. (Thanks to ghost)

  125. The Chip of Theseus by adamgolding · · Score: 1

    And what if i upgrade my CPU?
    Then later upgrade my power supply?
    At one point i upgrade my hard drive, transferring the contents,
    and eventually i upgrade everything, even the case!

    and let's say that, instead of doing this over the course of 3 years, i do it over the course of three days...

    and, instead, why not 'downgrade' every component, and then sell your copy of WindowsXP 'bundled' with a fancy 286 with an unusually large harddrive...

  126. Don't read this Microsoft by pentalive · · Score: 1

    I hate to give Microsoft any ideas but..

    couldn't they get around all this by only putting the installer in the box. When you buy the box you are only buying the installer. The installer offers you the EULA, which says "The program (word excel ...) is only being lent to you, you are not buying it, you only bought the installer. In return for agreeing to this EULA we agree to let you use a copy of "MSOFFICE" for an unlimited period...blah blah..." I

    If you click the Agree button, the software is loaded off a secure server and installed, you click Disagree then the installer quits and nothing is installed. The box you buy would be plainly marked "Microsoft office installer for version x.yz"

    1. Re:Don't read this Microsoft by Alsee · · Score: 1

      They could require people to sign contracts before selling the box in the first place. Of course these sorts of tactics would interfere with their ability to sell the product.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  127. I know this topic is dead, but just for the record by eufreka · · Score: 1

    I want to point out that I made this very point explicitly a couple of days earlier than the Register article in the Comments on Gizmodo: http://gizmodo.com/gadgets/announcements/dell-open s-up-129032.php