Heat, Whine, and Now Yellow MacBooks
unPlugged-2.0 writes "It appears that Apple's woes with the new MacBook line continue as there have been reports on the forum that the finish on the new MacBook is flaking off or turning yellow.
An article on Daily Tech
summarizes this report saying:
'Some users have reported the palm rest area, touchpad and mousepad of their new white MacBooks has begun to discolor.' It goes on to say that 'some users on the Apple support forums are reporting moderate to severe discoloration near the palm rest and other locations of their new white MacBooks. At least one user has posted images of the problem to Flickr.'
Is this a case of just dirty hands or could it be another problem in Apple's new Intel saga?"
who cares what it looks like?
init 11 - for when you need that edge.
Damn you dirty apes!
Or what is Steve Jobs thinking right now Alex.
we now return your to your regularly scheduled discussion
"It is a greater offense to steal men's labor, than their clothes"
It was always going to happen.
do these people smoke? Nicotine will stain white appliances.
An Apple product whose novel, groovy and stylish exterior wasn't designed with longevity as a prerequisite?
I'm shocked, shocked.
Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
Just wash your freakin hands, people!
?SYNTAX ERROR IN LINE 42
Don't forget the smelly iBooks. Yes, the iBooks with the clearish white keys seem to omit an odor after about 6mos to a years use. You do not need to have your nose pressed up against the keys, as it is noticible upon opening the lid in the majority of cases. There's a thread on the Apple discussions board that has been going on since 2002. http://discussions.apple.com/thread.jspa?threadID= 207887&start=0&tstart=0
I don't know if this is the case, but I know my old iBook (whose logic board died) got discolored pretty easily around the wristrests.
And I admit it, it's because my paws were dirty as hell.
I bet you the person who posted this to Flickr is just trying to prove to his girlfriend, "See! I'm not the only one! My wristrest isn't dirty because I haven't showered in six years, it's because Apple is crappy! It's just like how I didn't hit my G4 Cube with a sledgehammer, and Apple just sucks at manufacturing!"
ShortFormBlog: Writing a little. Saying a lot.
Three computer users, one Windows, one Apple, one Linux go to the restroom. After being done, the Apple user washes his hands and uses a lot of paper towels to dry them. He says: "Apple users are very thorough."
The Windows user washes his hands, takes only one paper towel and uses even the last little bit. He says: "Windows users are not only thorough, but very economical."
Then they look at the Linux user who just walks out of the door, looks back and says: "Linux users don't piss on our hands."
#!/
Are they sure it is isn't the coating from cheddar cheese snacks that they've been munching on?
If there's a bit of orange then it's probably just the Cheetos.
We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
What does Intel have to do with the finish flaking off?
it looks like the dye on top of greyish plastic rubbing off.
i see it on grey/silver mice/keyboards alot. but usually it takes several years of HEAVY use to show. not weeks or months...
apple just picked a crappy plastic and dye formula.
I have an iBook G4 - within 2 weeks, the palm rests were discolored. The oils in the hands - dirty or clean - will rub into any white surface and discolor it. A chemist friend of mine tells me that the same will happen with a sheet of typing paper, given several hours a day in contact with human skin. It's the reason that white shirts turn yellowish as well - until bleached (but don't try to bleach your computer). The oil from human hands is corrosive as hell - if you visit a national park with caverns, they inform you that touching the formations with your hand will STOP growth for something like six thousand years. My advice? Deal with it - I stopped caring about the marks when I realized that I still had a damn good machine.
"Tu fui, ego eris" - Virgil
I got my Macbook the day they were released and use it daily, and it still looks new. I think these people complaining just have grimy hands.
mine's milk-white and sticky, cuz I didn't wash my hand after... hum ha hum
non-acetone nail polish remover //works on white iBook //Not tested on Powerbook
A bunch of Tech Stuff
So, I guess that extra $150 for the black version seems like a good deal now.
Vincent J. Murphy
Spandex Justice
I bought one of the first gen 15.4 Macbook Pros and I have the damn whining noise (no it's not Jobs, myself or anyone else in the room... I've checked). Apple needs to do better testing with these machines before shipping. The problem is that they are to secretive about their designs and won't allow intensive testing. Good luck to those affected and getting Apple to admit they fucked up. They sure won't do it for me. My suggestion is to avoid the so called 'genius bar' at their retail stores. Some of them can be nice and helpful as well as knowledgable but others are just asshats who have no business working tech support, IMHO.
For the iPod carrying running persons there's the fresh white MacBook.
:)
For the cool designers there's the black MacBook.
For the party-party people there's now the new Nicotine-yellow colored MacBook.
I've had these problems for years on my PC. Sticky keyboards, strange streaks across the monitor, bad odours eminating from my dvd drive...
I just put it down to loneliness...
This new development means that, finally, it's possible to run Mac OS X legally on a Beige-box PC.
You are not alone. This is not normal. None of this is normal.
Come on, we all know that would never work.
Join Tor today!
My friend has had a Dell laptop for a little over a year now and the hand rests have gone from a dark grey to a light grey. Why aren't we complaining to Dell about that?
News flash, when you use something there's this phenomena that we call "wear and tear". Nothing will stay new forever, get over it.
I guess these Apple users REALLY love their new machines, they should probably wipe them off afterwards if they want to avoid any unsightly embarassing stains, that or use a tissue in the first place.
To err is human. To forgive is not company policy.
From my experience with the Ibooks and Powerbooks, they all seem to have discoloration issues usually a few months after purchase. Personally this would annoy me to no end. I would bring it back and demand a new plastic piece be installed on the computer. I love apple, but it seems their plastic parts are kinda cheesey. But I would do this with anything that I buy, even as an above commentator mentioned, if this happened on a car, it would still get me from point to to point B, but I would be seriously disturbed. Apple should fix it for free in my opinion.
-- Josh
"Whoopie! Man, that may have been a small one for Neil, but that's a long one for me!" - Pete Conrad
I have a Dell laptop that I have owned now for about 18 months. The grey finish has been darker where it was worn away leaving a dark grey appearance. The problem also has translated to some of my keys, though I have not begun to lose letters off the keyboard as I have some desktop keyboards in the past. You can see this very clearly on my spacebar since i tend to rest my left thumb on the button at all times. This leads to a space about 1" or so wide that looks shiny/unfinished compared to the rest of the spacebar.
I know the reason for my having this problem is somewhat related to genetics and possibly diet. My family (on my dad's side) has a history of what I can only term high sebum production. These oils (possibly combined with sweat) make for a fairly damaging mix on devices, especially plastics which just seem to absorb them. It is a problem I have experienced with many devices, including a desktop keyboard that began to lose the letters from constant use and an old Intellimouse explorer that is much darker near the area where my palm rests.
This could be the problem in this case, since Sebum tends to be yellow-to-orange in color, it does make up part of ear wax to give you an idea. Of course, the easy way to test if this truly is a problem with the design or simply the ill effects of the human bodies natural excretions would be to use the MacBook with external keyboards and mice only and see if one discolors anyway. I really think you are going to have a hard time convincing anyone, especially if you decide to attempt a suit (which always seems like a common threat).
"Some days you just can't get rid of a bomb."
Wash your f* hands. It's white. You sweat and leave your grease everywhere.
Spray some f* Windex on your Macbook and whipe it clean with a proper cleaning cloth. OMFG. Clean.
Same problem as with white iBooks, except it was less visible coz they were gray around the palm area
People can be so dumb.
From the summary: "Is this a case of just dirty hands or could it be another problem in Apple's new Intel saga?" Other than the computers in question having "Intel Inside," how does this relate to Intel? Then again, aren't Intel processors known for causing case discoloration? Apple should've known and used AMD instead. . .
I just got one of these, so did my fiance. Mine has yellow stains around the mouse area, hers still looks brand new. Did I get a defective unit? I don't think so.
I use my laptop 18 hours a day, and smoke more often than I should (nicotine rules/sucks). She washes her hands every 15 minutes and uses her laptop about an hour a day. I am no detective, but I'm pretty sure you don't have to be to figure out what's going on here.
The whine? Over heating? Not enough RAM? check check and check. Turning yellow? WASH YOUR HANDS, then complain. Stop being distracting- Apple has *real* issues to fix.
barack to the future?
I've owned an ibook g4 for a long time (~3 years now). It has the same kind of discoloration. Before that, I owned an ibook g3. Same 'problem'. The problem stems from dirty-handed programmers -- I would spend 12-hour coding sessions on my ibooks, eating, drinking, etc all the while. I managed to 'wash' my g3 with dish soap and a rough dish washing pad (be careful). It scratched up the area around the palm wrests a little bit, but made them look white again, at least. Jury is still out on whether it was worth it.
The short of it is, if we buy something that's bright white, be it a car, a shirt, or a computer, we should have a reasonable expectation that it will get dirty.
Imagine if we all whined that our white dress shirts were defective because they yellowed around the collar?
This isn't really an apple-can-do-no-wrong post, but if you want to keep your 'book white, you might try some plastic skin in the affected areas...
The Right Reverend K. Reid Wightman,
You can't keep your dirty hands off your MacBook Pro, you make your laptop blush.
Think Dirty - *blush*
"Don't let fools fool you. They are the clever ones."
Whenever these "major issues with Apple Products" happen, nobody ever calls about them. They just post pictures on Flickr and whine on blogs and discussion boards.
I've never heard a single person call about discoloration, processor whine, mooing, or any of these "big issues". It's mostly "how do I hook this printer up?"
I'm surprised that no-one's suggested the most obvious solution - clear film.
Just buy some Contact or some other sort of plastic clear film, cut it to shape - wrist area, trackpad, trackpad button, maybe even the keys too if you like - and thoroughly clean the surface where you're going to apply it, then stick the clear film there.
What's Contact cost these days? $2 a roll?
That should stop the oil and sweat screwing with the finish, and if you apply it to the keys too, it'll stop that fading that may happen to the letters as well - like my keyboard at the moment with missing A, S, D, E, and other letters faded visibly.
Te Quiero, Puta!
This explains why every other (ie. Wintel) laptop in the world is BLACK or SILVER. It's because WE HAVE DIRTY HANDS! Apparently computer makers know that we rest our dirty hands on the machine when we use it and so they make the cases black so we can't see the dirt build up. Should we be surprised that something WHITE shows dirt? Didn't we learn this in kindergarten when our white t-shirt looked so much dirtier than our black t-shirt? I can't say I'm surprised.
It is a WHITE computer, not beige, not black, makes you wonder though, were computers made beige so people wouldn't notice the sweaty yellow stains or smokey yellow stains. Anyways I use a Mr. Clean Magic Eraser and it gets my iBook as pure as the driven snow again.
The same thing happens to my brand new Nintendo DS Lite. It's white, just as if it were an Apple product and after days of use, the L and R button are yellow, as are the buttons. Let's just face it, us geek's aren't the most sanitary people or there's some design flaws with white.
I've read that if you use one of those magic white eraser things, you can remove the yellowing.
Apple on the outside
-------- -------- Support Wesley Clark for president!!!
I just assumed it was from resting my hands in the same place over and over and over again. Some dirt is bound to rub off on the light grey plastic. Is it not normal?
--
RumorsDaily
This reminds me of an old SNL sketch with Dan Aykroyd. He was talking about a new phenomenon called "Spot Bleeding Syndrome", and how was suffering from it, and that nobody is doing anything about it. Then somebody (Jane Curtain?) asks him "Is that a new shirt?" and he replies "yes." As it turns out, he wasn't removing the pins from his shirts :-D
Anyways, it's common sense people. If you're going to use a computer after you eat, WASH YOUR HANDS--ESPECIALLY IF IT'S CHEETOS!!!
Taking guns away from the 99% gives the 1% 100% of the power.
... also available here: http://www.colorwarepc.com/products/select_mb_blac k.aspx?configid=1227
white discoloring to yellow ?!? Shouldn't it be coloring ?
Non-Linux Penguins ?
The black tends to flake off on those laptops. It's a cheap paint.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
"your Get hands filthy machine of my!"
In lifehacjker.com you can find a cleaning solution that works: Non-acetone nail polish remover. Also, someone mentions that Mr Clean Magic Eraser also works.
I've been looking at the Macs at a CompUSA by my house. Every white notebook they have had on display for a long time has some discoloration that looks like this (Although I don't think their new Macbooks do yet). Its really gross, I'd figured that they were all just really dirty, every body who walks by has gotta touch those things.
Comment removed based on user account deletion
Sounds like someone is embracing the whole "Web 2.0" thing.
I want to delete my account but Slashdot doesn't allow it.
Seriously, maybe white wasn't the best choice of colors? I guess it's better than the translucent "Look at all the dust I keep in there!" cases from the first generation iMac era, but Apple really ought to consider going back to the drawing board. Maybe some fashion-conscious people would scoff at the idea of a shit-brown MacBook, but you wouldn't have this problem any longer.
"Hey, Johnson, it looks like someone smeared poo all over your laptop."
"It's not a laptop, it's a MacBook. It's supposed to be brown."
"Ooooh, nice then. Keep up the great work!"
You see? You see? Your stupid minds! Stupid! Stupid!
One of the best cleaning products I've found for removing hand oils (and other gunk) from electronics parts is plain old Simple Green. Just mix one part Simple Green to two parts hot water, dip a cloth in (terry cloth works great), and have a go. This works great for keyboards, mice, wrist wrests, desk edges, etc.
Sometimes for a bit more built up areas (around the edges of large keys and such) it helps to dab the icky spot to dampenen it, then rub back over it a few minutes later.
Just be sure not to get any drops down in between the keys... That has the potential for badness.
Is this a case of just dirty hands or could it be another problem in Apple's new Intel saga?
Sadly the answer is: Yes.
We have to realise that Apple computers start to be much less "Mac" than ever. They used to be bright and lively, especially in color, showing or characterized by cheerfulness and lighthearted excitement. Now they are colorless, drab, dull, lifeless, plain, uncolorful. Furthermore, they embrace Intel's mainstream processing units which means that one can install Windows, Linux, GNU and FreeBSD on them. Hell, even KeyKOS. Obviously it makes them much more appealing to the majority of masculin computer nerds who happen to be much less sensitive to the olfactoric signs of the need of detergents than the average Mac user in the ninetities. I expect similar problems exploding during the next 12 months when Apple computers gain the market coverage. Ironically, problems like this one are clear signs of Apple's success which is something all of us should be proud of.
Karma: Positive (probably because of superiour intellect)
...of a mood ring. white stands for casual relaxed user, yellow means your an overworked programmer
I use one of these on my iBook palmrests every once in a while and it makes it look like new again. And don't go off and call me a Mr. Clean fanboy, because I am usually much more into 409 and Windex.
Haven't you ever used an Apple IIe? I've never seen one of those things that didn't start out white and then slowly degrade to a piss-burnt yellow color.
Ok, I have to say it...... This coloration pattern is consistant with dirty palms and wrists...
here is the proof: "there seems to be some degree of success using cleaning products"
Heat burns will not come off with mister clean..
Moral of the story? Wash your hands before wacking off to internet pr0n..
Freaky Schitt always happens to me... WHY God WHY!!
Wow now apple is selling black and yellow laptops. This brings us back to the original PowerBooks and FruitBooks. Don't you love the irony?
...all that meth and your sweat won't be full of corrosive chemicals.
I repair macs where I work. I see on average 5 ibooks per week, and just as many powerbooks. I have yet to see one of the macbooks in for service. (though I have fixed a couple pros) It's not uncommon to find an ibook with discoloration below the two palms, I see it on probably 1 in 15 ibooks. This number may be low because people clean up their computer before bringing it in.
The previous case top of the ibook was a fairly (but not completely) smooth surface and was a slightly off shade of white. It was also a very hard plastic and I suspect very chemically inert. When I do have to clean them, they are not terribly difficult to get the grime off from, though it does require some force and use of alcohol. On the ibooks its also somewhat common to see a circular area in the central region of the trackpad, colored slightly lighter than the surrounding area of the trackpad. That's caused by the less used area of the trackpad getting more grimey. Those can be a little more difficult to clean due to the texture of the trackpad. It's also possible to chip the trackpad's sensor surface if you are rough with it.
I also find that I have to clean the palm areas of my powerbook from time to time, usually about once a month as grime starts to build up under my palms and around the trackpad.
These stories about yellowing of the macbooks is somewhat of a surprise, but not really. This is not caused by heat. It's a combination of grime from the user's hands, possibly combined with a chemestry problem between the user's body oils and the plastic of the top case.
I would personally consider this a defect, since it's fairly clear that inadequate research was done by Apple to determine if there was going to be such an issue with their new case design. Also as others have pointed out, Apple makes quite a name for itself as a good looking computer, and issues like this do a lot more harm to the Apple brand than they would to say, Dell. The Apple users tend to be more demanding as to the cosmetic appearance of their computer, and react much more strongly when an issue develops.
This is not the first time a case design has been a problem. Owners of "titanium" powerbook G4s will remember the "tibook paint" issue, where the outer border of the case, a carbon fiber, had problems with the paint easily chipping off and sometimes cracking and flaking off under the user's wrists. There were also issues with watches worn on the wrist causing almost immediate removal of the paint from the CF border. To my knowledge Apple fixed their manufacturing process (new paint or primer?) but did not recall those units despite a lot of upset owners' complaints. With the tibook, the top case was the frame of the computer, onto which everything was assembled. To replace the top case of the tibook was extremely labor intensive. With the ibook, the top case is somewhat easier to replace. Not sure on the macbook. This will factor into Apple's willingness to issue a recall.
I am a former owner of such a tibook, but for me I care much less about appearance and more about performance, so it didn't bother me that much. I took a hard plastic blade and finished the job so the computer at least looked more balanced rather than have two isolated wear spots. My current computer, an "aluminum" powerbook, has to be cleaned periodically to keep the grime off the palmrests.
If the discoloration can be cleaned off with alcohol, it's probably just a grime issue. That discoloration is not the color I am used to seeing though - usually grime is very dark in color, but this appears to be a cream or light yellow. I would tend to suspect a chemical change is occurring in the plastic based on a combination of oils from the user's hands, accellerated by the heat produced by the computer. (this could not be removed with alcohol) Apple may have to change the composition of the plastic of the case, or coat the top deck somehow, to reduce or prevent this problem.
I believe the design of the new macbooks should b
I work for the Department of Redundancy Department.
You can really see it behind your ears if you're a pack+ a day smoker who's without and sweating. The paper towel will be yellowish.
You better watch out, there may be dogs about . .
I have a 3 yr old PowerBook and a 2+ year old iMac. As many have said here, our skin oils are corrosive as hell. My PowerBook finish has spots exactly where my hands are when I am typing. Maybe I have lower expectations of the finish, but I was not at all surprised when it happened as I use my PowerBook alot--pretty much 5-12 hours every day. The white keyboard on my iMac needs to be cleaned about every other month, but it does not get used quite as much--as it is my wife's computer. I think it would be of interest to know how often the discolored products are used. Having said that, if it turns out to be a heat issue, as was suggested as a possibility in the article, I think this is an example of Apple's practice of using early adopters as product testers. Personally, I usually wait for a product line--Apple or otherwise--to go through several releases before buying one for just this reason.
Having done so much with so little for so long, I now can do anything with nothing at all.
Because the once white plastic used to produce Macbooks is turning yellow does it mean Apple is a bad computers company ?
Give me a break w.....s and get a life !
So my "Slashdot karma" is bad ?!?! You haven't seen anything yet !!!
It's yellow primer! (Obscure movie reference - Kurt Russel's finest hour!)
Nice of you to show up! This has been "news" (if you can really call it that) for at least a week now. Well I for one welcome our new, slow-on-the-uptake overlords!
I regret the day i ever purchased it. the heat is immense, the noise annoying, and as for apple's "support" - it's been a joke.
my screen died, and they've replaced it with one with dead pixels. the silver started to wear off etc etc, now the keys are starting to 'smudge' (again, i think the silver finish is wearing off). I've promised my girlfriend can have this pos, and i'll be replacing it with a sony vaio fe. worst money i've ever spent, and has turned me away from buying from apple EVER again.
i wish i was but oh well
Comment removed based on user account deletion
OMFG hypercolor Macs!
Seriously though we have a white Macbook and it is a great computer. I have read some of the complaints people report about heat, noise, etc and I just don't have these problems. I feel that Apple attracts overly critical (read fanatical) people to their computers with their excellent designs but let's be real these are still manufactured products and prone to the same problems.
Apparently I'm the only one who has a perfect one: no noise, no dead pixels, no paint problems. Does it get hot? Yep, but not crazy hot. But best of all, it blows my old PB away, and with Boot Camp I've got XP set up when giving demos to corp types who want to see our .NET build.
I have an iBook G4, which I've had for a year and a half. It's my work machine, and I'm a software developer. It's also my personal machine, and gets used quite a bit before and after work hours. The keycap lettering is visibly worn (only a spec of 'C' remains). I wash my hands when they have visible crud on them, and I know how to use a napkin, but I'm not OCD about it. This iBook is just as white as it was the day I bought it. If I tilt it just so, I can see a sheen of skin oil on the palm rests, trackpad, and keys; and there's some gray crud accumulated on the display bezel. It shows dirt. Both wipe away with a dry cloth, so neither has penetrated the plastic. There is no staining.
I've never heard of an iBook which stained, as opposed to simply accumulating dirt which could be removed with a mild cleaner. The Macbook has a different finish, with a softer "hand", and it seems clear from the forum threads that this finish is susceptible to staining in a way that the iBook's is not. (The frequency with which this staining occurs may be very low-- there's not much evidence so far that it's very widespread. This does not mean it isn't happening.)
I'm posting this not so much in defense of white, as in defense of those who bought these white laptops. This problem has not existed with previous white Apple laptops-- which were sold for years-- so there's no reason that anyone should have expected it now. Your smug, condescending tone unnecessarily insults these people, and is taken without real basis.
Or buy a black laptop.
Humans and the world are dirty.
"Sadly the answer is: Yes."
Yes, very sad. The question wasn't asking for a yes or no answer. Your response is similar to answering 'potato' to 'how much is 2 + 2?'.
Maybe I ain't gots the book-learnin' to be in Mensa, but I do have a spell checker...
"...have to realise that..."
realiZe
"...majority of masculin computer..."
masculinE
"...in the ninetities."
nine titties or nineties
I'll let you slide on 'uncolorful' and 'olfactoric'...
Geez, isn't there some kind of testing process for admittance to Mensa?
I can't think of any other group who would complain about how their laptop looks over all other factors.
You should read the forum threads, or the summary page at appledefects.com. This staining of Macbooks is different from the accumulation of surface dirt on your iBook. Reportedly, Mr. Clean Magic Eraser has been tried, and does not work.
"... some users on the Apple support forums are reporting moderate to severe discoloration near the palm rest and other locations of their new white MacBooks
Maybe they were using 'em on the crapper or didn't wipe first.
Wansu, th' chinese sailor
Yellow case patch
Don't know the answer, but it would be interesting if there are a higher percentage of Mac users who smoke versus PC users? Macs tend to attract "cooler", artistic types who may tend to be more likely to smoke. Perhaps the flaking paint is a warning to smoking mac users to quit.
On the onther hand the smoking machines (Macs, Dells, and some IBM) are a warning to the users to keep a bucket of water handy when using their laptop.
I have seen a crapload of posts with others saying they have the same thing with older ibooks and powerbooks but still no decent pics.
I personally have a G3 ibook and a G4 PB both get heavy use, with no serious color/appearance issues.
Go ahead blast the Mac book pro/mac book. I am a SERIOUS Mac fan and I will be just fine with Apple maintaining the current market share, that just means it is less lucrative to write crapware that will target my machines. All of you that see these pics and go eeew its yellow Please go buy a Vaio because you don't get it.
Algerath
Macworld UK compared the performance of identically configured Macbooks - one white and the other black, and found some performance differences that pegged the white MacBook as slightly faster in many tests. Different HD manufactures accounted for some of the differential, and the white model bested the black one on MPEG 2 encoding as well as rendering the aged video effect in iMovie.
So, essentially that black paint is $200 + dollars.... not exactly a bargain unless you end up spending that in non-acetone nail polish remover for the white MacBook.
blah, blah, blah...
yellow stains == piss
I am so suing IBM. After only 23 years of ownership, its classy beige casing has yellowed noticeably. I bought it to go with the paintwork in my apartment. Well, it still goes with the paintwork in my apartment. That's it, I'm suing Dulux, too.
Seriously, though, the best thing about Macs is that they're computers that actually look nice. The best thing about OS X is that it looks good (since I started using Open Source Stuff, it doesn't even run my apps faster than Linux, it just looks nicer). What's the point of Mac if it's ugly?
Lesson relearned: don't buy 1st gen Apple products.
http://www.colorwarepc.com/products/select_macbook .aspx
My year-old iBook G4 is practially black to the left and right of the touchpad from my hands resting there for 12 hours a day. And I didn't even have to pay the extra $150 for that color scheme!
I thought this might have finally been a reality.
Yet more proof that only dirty, tree hugging hippies use Macs...
Perhaps it's time for Apple to move manufacturing out of China and invest some of their legal war chest to improve product materials and workmanship.
On the other hand, why should Apple invest money to improve product quality if Mac zealots will continue to purchase anything that rolls out the door with an Apple logo on it...even after having been suckered by scratched-to-hell iPods and over heating MacBooks? I won't even mention (except here) all the iBooks that required multiple motherboard replacements.
Decide with your wallets, people. Apple will only improve quality once the consumer demands it.
Apple reached the zenith of its design years ago and is now in complete freefall, IMHO.
Intel Inside! WooHoo! Now someone please give me my Mac back.
In re: bleaching of white shirts -- don't do it without checking the care tag! Bleach will often make white shirts MORE yellow, depending on the materials used in the shirt.
Actually to really get white shirts white again, I've found what's required is bleaching followed by bluing. You have to be very careful not to overdo it (because it's literally a blue dye), but carefully used, it can make white clothes more of a "brilliant white" color again, when they start to look a little too beige.
I'm not sure exactly why it works, I suspect it's just psychological, and adding a little blue tint to an off-white makes it seem brighter white again, but it really does work. You may have to hunt around to find a place that sells it, but a bottle will probably last the rest of your life. (Some laundry detergents may contain bluing already, I'm not sure: I know mine doesn't because it's a "dye free" hypoallergenic.)
"Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
This isn't discoloration. It's sweat stains. Wipe your palms and / or lay of the pr0n, Apple geeks!
Unpleasantries.
Hmmmmm... I have the urge to start a new company selling latex gloves with the apple logo printed on them. "iGloves"
I have had my Macbook Pro for several months as have some of my coworkers. The one thing we all agree we love about our notebooks is the lack of problems. I've been using computers since 81, Dos/Windows PC's since 86 and coding for Linux since 94. I didn't really want a Mac, but I had to support Windows, Linux and Mac while constantly traveling. The Macbook was the best solution. I'm running XP and Linux virtually with Parallels and both work great for system adminstration and testing code.
What amazes me is how much attention from the media and computer people these "problems" get. My Macbook did run slightly warm until the SMC update which fixed that. The whine people talk about isn't noticable if I set the notebook next to any desktop or old PC laptop I have. Also the whine typically last for 5 minutes in the morning when I boot. I use the notbook so much now that I put it to sleep and don't shutdown which means no whine. As for discoloration I've used mine everyday for two months and it looks brand new. Searching the net I've only found two cases so far of this.
When using Windows your entire OS seems to slow down. You have a constant barrage of spyware and crap attempting to install. When you uninstall a program you wonder how many pieces are left over and what the effects will be. I mean with Windows I just came to expect problems ever since I started using version 3.0. I'd say that I have had way less problems with the Macbook than any other laptop I've ever owned (at least 10 Inspirons and Vaios). After fixing heavy Dell laptops for clients I've come to hate them and their tech support and yet they are still one of the best PC hardware companies out there. I've had even worse times dealing with Toshiba and Sony.
People just expect everything to be perfect on Mac and any conceivable problem is major news in the industry. To me that says so much about how good the product really is. I always made fun of Mac in the past because before OSX and Intel they had huge roadblocks that kept me from using them. Even though I didn't really want to use one or support it now I don't think I can go back to using Windows or Linux for my client desktop. I will say for servers though Unix is still the only option for me. I believe in the right tool for the job. At this point Windows only use is for my clients who don't think they can live without it yet constantly cry for help. My Mac and Linux users very rarely ask for any help only the Linux guys are all developers.
I've seen this same thing happen both to my IBM ThinkPad, and to other laptops that I've owned in the past. (Actually the first time I noticed something like this was on my old PowerBook 165...may it rest in pieces.) I think it's just because the manufacturers, either by accident or design, don't give their plastics an entirely smooth finish. Instead it's lightly matte/pebbled. If you look closely at the surface of a black laptop in the light, you can clearly see this.
The smoothness is just your fingers wearing down the plastic wherever you touch it most. When you wear through the depth of the pebbled surface finish, it starts to get smooth. I've always wondered why companies don't just anticipate this and make the finish glossier, but maybe it's hard to do because of the way the parts come out of the molds (i.e., whatever mold-release agent they're using in manufacturing leads to the pebbled finish). Or maybe they just realize that how the computer looks when it's new contributes more to sales than how it looks 6 months down the road, and allow this tradeoff consiously. (I think this is probably likely.)
I think this is why you don't see manufacturers coating or painting their keys, but rather dying the plastic all the way through. Even if the finish was coated with some very hard lacquer/clearcoat, it would still eventually be worn off and the result would probably be worse than the wear and oxidation of a fully-pigmented plastic. Plus, I suspect it's a lot cheaper just to pigment the plastic during manufacturing, and not have to finish or paint it afterwards.
As an sidenote, you can often tell when a keyboard has been used by an FPS gamer a lot, because the left control and WASD (or QWED, or both) keys will be worn smooth.
"Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
I have said this before and I will say it again.
PC stands for Personal Computer.
To my knowledge Macs are PCs, Linuxs boxes are PCs and so are windows Boxes.
So, using the PC vs. Mac does not make any sense.
my ibook is one of the early dual USB models (chicklet/icebook/whatever). i drag it around everywhere, don't clean my hands carefully before using it etc. i have used it to guide me through fixing things on my motorcycle or car. basically it is exposed to me being less than clean and it has no stains. actually the palm wrest area is probably cleaner than the keyboard and corners of the trackpad because it's easier to wipe off (no cleaning solution).
they did change at least some of the plastic in the ibooks though. i know the outer shells were clear with white paint inside (so you can remove the paint with rubbing alcohol). the G4 ibook is probably the solid white outer shell. maybe the inside plastic changed too?
i do agree with the above poster that some people have drastically different body chemistries. i don't know how a computer manufacturer would test a computer part against all the potential situations. i would think that would be more the job of the people actually selling the plastic? i do not means in terms of blame, but just in terms of them having a durable product.
look at some of the pictures of the stains. people suspect they were manipulated in photoshop to look worse. the color difference between their keyboard keys and surrounding plastic is far far more drastic than any MacBook i have seen in person.
Way for you and your moderators to not read the article or the link to the flikr images. Quote:
The spots don't wash off, I've only had the MacBook for two weeks. Genius at Apple Store told me to call Apple about it, as he's never seen anything like it. My iBook didn't discolor in the 3 years I had it -- can't be my hands. I don't smoke, don't use latex, etc. And for those who worry about my hygiene habits, thanks. I wash my hands.
What's amazing is that you have about 10 responses jumping to the same conclusion. Oh well, I guess that's what we've come to expect on Slashdot.
Apple certainly isn't the only manufacturer that has had these problems. We have a user here who went through several pre-Lenovo IBM Thinkpads with a similar problem. His, what I can only assume was, extrodinarily corrosive hand-sweat would eventually wear through the rubberized coating on the Thinkpad. In the spots where the balls of his hands rested while he typed, the bare metal would eventually be exposed. I'm guessing it's a combination of salty sweat and heat. We actally didn't solve this problem until he switched to a Powerbook G4. So far it has stood up well to his, what Gizmodo called 'Nerdsweatulene"...
Not the only one :) Mine's perfect so far, knock on wood.
A deep unwavering belief is a sure sign you're missing something...
This will cease to be a problem when, in the year 2016, Apple offers MacBooks in 'Vintage Yellow,' at which point the resale value of these puppies will exceed $2.3M each.
quit eating fucking Cheetos while using a white laptop, genius'.
"Is this a case of just dirty hands or could it be another problem in Apple's new Intel saga?"
Because Intel is supplying the case finish for the new MacBooks, too, right? What, you mean they're not? You mean it's completely ridiculous to blame Intel for for a faulty case? Darn.
Can we at least blame them for global warming until the next Exxon-sponsored hack tells us it's all in our heads? Yeah? Oh good. Carry on!
Even a real apple when bitten into is white at first but turns a nasty yellow/brown over time. Maybe this is by design. ;-) /\\/
I no longer drull over a cheap ass mac, I rather paint my compatible-with-everything PC based laptop with 10 coats of dupont car paint.
I'm sitting in front of my white 2004 iBook G4 right now and I just tried your eraser proposal. You're right, the faint dark spots on the palm rests of my machine can indeed be brushed away with a rubber eraser.
But I have another problem: Over the course of the past two years, the keyboard has slowly lost its imprints. First on the "s" (where my ring finger rests during touch-typing), then on the "e", "a" and "c" keys (for the first two, it's probably the frequency with which they're hit, for the "c" it might be because of the angle at which my index finger hits it: with the nail). It doesn't seem to be a common problem, but Apple won't replace the keyboard (despite my AppleCare contract), because it is a standard usage effect, they claim. Granted, I don't need to see the keys during typing, but it sure looks ugly. Let's see how this problem turns out with the new machines.
I don't mind though, because it renders my p0rn flawlessly still.
...NOT a problem of a user's hygiene or poor lifestyle choices.
Nicotine will stain white appliances.
The stains do sport the hue of nicotine, but to blame this problem on nicotine, or sweaty palms, or body chemistry. That is total BS and a really lame excuse for a design or manufacturing oversight, or just plain shoddy workmanship. It happens with Apple from time to time--they seem to alternate between exceptional quality and crap. I guess this time they hired the same people to do their MacBook cases as Chrysler did to paint their Spirit, Shadow and Neon cars in the 1990s as they seem to have comparably (less than) durable finishes.
These macbooks have only been out for a few weeks, and there are ALREADY countless reports of white macbooks with yellow spots. There is even a report of finish flaking off a macbook that hasn't even left the store! Yes, white will show dirt more, but these spots don't seem to be dirt--they apparently do not simply rub out. Furthermore, though white plastic will discolour with age it is totally unacceptable that it should happen within weeks. I have an ergonomic keyboard made FIVE YEARS AGO that is white--it sees 40 to 60 hours of use a week, 40 to 50 weeks a year. It is starting to look a little grimy and some letters are wearing off a bit, but THERE ARE NO YELLOW STAINS ON THE PALM REST AT ALL. It has also been used by several people and nobody has had an "incompatible body chemistry".
Apple makes fantastic products and has enjoyed an extended renaissance. Their customers have to keep them on track--if hardcore apple fans get all apologetic and start blaming users for the shortcomings of a product then they risk infecting Apple with the same mindset, and they'll start to slide back into the dark days they had in the 1990s. I know these defects are the kind of thing that would make Jobs go thermonuclear, however I also know he is prone to the effects of the "reality distortion field"--and it's those unabashed Apple Evangelist users out there who often generate and amplify reality distortion fields.
Just add some softcore wallpaper to that styling brown case... Brilliant!
Patient: Doctor, doctor! My penis has turned orange.
Doctor: You're an out of work programmer, aren't you?
KFG
Wash your hands, you dirty, dirty Apple users!
If it's just a case of body grime reacting with the plastic, wouldn't this yellowness become rapidly apparent at the apple stores, where there is almost constant use of all of the macbooks? I'm especially curious about the new NYC apple store, since its computers must be on 24/7, so heat as an issue would also be magnified there. Do they just replace the yellowish ones with new macbooks? Or are they just very fastidious with their cleaning process? I haven't noticed any yellowing of computers the last time I went, so I'm inclined to believe the nicotine theory. Can someone who works at an apple store shed some light on the situation there?
The paint on the keyboard where my palms rest has all worn off.
Squirrel!
The G4 Mac Minis from last year have the same problem. The top white cover slowly turns yellowish over time. Its not UV/outdoor light related either, we had some that were in windowless offices or behind a partition their whole life while others are right next to southern windows. They were all bought around the same time and have been discoloring at about the same rate.
The other parts of the minis remained solid white (once you wiped off the dust) they are a different kind of plastic. Perhaps its because the top part covers the wireless and bluetooth antennas, it has to be different?
It may be heat related, I don't really know. The other plastic is clearly immune though, including the airflow outlets in the back where the heat is forced out.
Its too early to tell if they fixed this for the intel minis, but I doubt it, the cases have not really changed besides the arrangement of holes.
Actually, believe it or not, most peoples' are "perfect." Apple has a reputation for making high-quality, spotless products, however, so anytime somebody encounters a problem, they tend to make a big fuss about it. There's basically a small group with problems who are very vocal about them.
I have a Dell Laptop where the screen keeps turning blue...
Do they also teach them how to undo their zips and support their penises without using their hands?
I prefer if people wash their hands off after touching their penises, especially if they're touching me.
--
Internet Explorer (n): Another bug -- that is, a feature that can't be turned off -- in Windows.
myself and a friend each have 2 Minis (all G4 models, 1st gen and 2nd gen) and none of the 4 have exhibited any discoloration.
you are the first person I have ever heard of saying their Mini has a coloration problem.
the history of the world
Don't know the answer, but it would be interesting if there are a higher percentage of Mac users who smoke versus PC users? Macs tend to attract "cooler", artistic types who may tend to be more likely to smoke.
Highly doubtful -- the primary demographic difference between Mac users and PC users is household income. Smoking is inversely associated with wealth for adults (though interestingly, adolescents are equally likely to smoke whether rich or poor).
Recursive: Adj. See Recursive.
You're telling me paint wears off? Tell me it isn't so!
The solution is simple: in their next production run for the cases, they should specify plastic which is colored a shade fairly close to what the final finish will be. It won't be a perfect match, but will result in a notebook which isn't totally fugly after extended use.
But then again, isn't the Apple mentality to replace the machine every six to twelve months to show off the new bling?
The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
Apple has built a reputation for style, and this is what they get if there's even a little chink in the armor. If they don't want stories like this, they should be more like Dell and have this stuff be so common nobody bothers to write about it.
Apple is just opening up the aftermarket to Macbook palm rest covers.
Human contact causes discoloration in items!
Or, in other words, it's to be expected. Mac users just need to wash their hands a little more.
im an apple certified tech (not working for apple directly) and this happends on all white ibooks and mac books. and its cus people use thier ibook/mac books with dirty hands. just use a bottle "get off remover" and a bottle of "iclear". apply the get off remover first, wipe, then the iclear. wipe till dry. just like any other company they are not responsiable for thier products getting dirty. thats like getting a new car cus you went through the mud. just like anything white it gets dirty easy.
-drew
How come http://www.appledefects.com/ get NOOO LOVE?
good for them, apples product quality is TERRIBLE
all you die hard mac fans need to wake up and stop listening to the L ron HUBBARDISH Steve Jobs
god i hate apple
peace
It's not just the white enclosures, or surfaces that are touched. I recall seeing old beige Macs discolor and this included the tower's case, not something that was handled very often. Also different plastic parts seemed to discolor differently. I think Apple just has a history of using plastics that are prone to discoloration, the current models may just be doing so at a faster rate.
;-)
Of course, its all part of Apple's super secret forced obsolescence campaign, everyone knows people by Macs for their looks so Apple has them age ungracefully to spur upgrqades.
I ordered one, it came, I used it for 24 hours, I sent it back for a full refund.
It ran far too hot, so much so that it was uncomfortable to use on my lap and left my table hot to the touch (yes I'd done all the checks for blocked vents etc.) And I really wasn't loading it up, just running Safari and Mail.
It's a lovely piece of design but a sad example of form over function, there's ONE vent and that's just in front of the LCD, it's just insufficient. I've got a new VAIO TX which has inlet and outlet vents in opposite places, the outlet is on the left side which means you can put it on your lap and it can still vent. Even under full load the TX only gets warm (although you can hear the fans), in normal use you don't hear the fans and it's hardly warm at all.
Sorry Apple, I really wanted to like the MacBook but you've seriously screwed up here.
I suspect those experiencing this are not true followers of MAC and thus are unclean. To become clean repeat after me,
I love Steve Jobs, I love GUIs, I will pay extra for designer chassis.
Now you are clean. If this continues, you do not truly believe in the above.
Can you do me a favor, though?
If we ever meet in person, could you first tell me that you don't wash your hands after going to the bathroom? That way I'll know to avoid any physical contact with you whatsoever.
You can make all the arguments you want about how clean your genitals or urine or whatever is, but if you're not washing your hands after you go to the bathroom, you're disgusting.
I understand the toilet bowl actually has fewer germs than your kitchen counter. Do you prepare your food in there? Maybe wash the lettuce with a flush?
I was wondering if these people had been using those orangey fake-tan products. That'd get on their hands, and then perhaps when combined with sweat, discolor the palmrests.
September 2011: Looking for Cocoa/iOS work in Boston area Cocoa Programmer Quincy, MA
H2O also kills babies! H2O has been linked to the growth of almost eveything! And H2O is being sprayed on our food, is washing up on our beaches and building up in the internal organs of endangered species. Join the fight against H2O!
We are all just people.
I am experiencing a similar color changing experience with several Mac Mini's as well. After just 6-7 months, I can notice the upper cover of the cases getting yellowish, old looking, exactly like if somebody was constantly smoking on them (which is not the case). When I went to the local apple store, I saw their older Mac Mini in the showroom being far more yellow than mine. Also the contrast with the bright white cover of the newest dual core models was evident. I wonder what colors I will have the pleasure to enjoy in a couple of years and if other users are experiencing the same.
The first thing a business student learns is that nothing is about how much money you have, its about how much you think you have (since we can take out loans, use credit cards, etc). Everybody can think of somebody who has no money but has a big screen TV, or the opposite - somebody with lots of money and a small house, etc.
Using this logic, its not the rich folks with macs, its the people who are willing to spend a little more. The luxury crowd, if you will.
(and yes, it does make a difference)
What, iBooks are not tobacco proof?
I've seen 'white' generic PC boxes and keyboards turned brown by smokers,
why should iBooks be any different?
I completely agree with you:-
How many beans make five, anyhow ?
Apparently, some people would pay extra to have a yellow MacBook.
So I drive an old 1990 Buick LeSabre. I'll never get rid of it, EVER (until it dies), because I like the way it drives! It has power, and still manages to get 29 on the freeway (I have to drive a little under the limit to achieve this). I like the comfy, plush seating, the dashboard layout, the legroom, the elbowroom, the headroom. The only car I've ever driven that was more comfy was my 85 Buick Electra. I even like the body style. And there's something special about being the one with the highest mileage in the parking lot at work.
The paint is totally coming off on the leading edge of the hood, and right above the windshield. I love the car still. If I had 2 million dollars, I'd still drive that Buick.
Let me also be the first to rip on the bad car analogy!
If my laptop casing was in as bad of shape as my car's paint job, I would be ticked. I would be doing what I could to fix it. Especially if it were made by some company known for having classy-looking products.
On a more serious note, I'll be VERY surprised if Apple doesn't fix this. I still think the classy look is their #1 signature symbol.
I cried real tears when Li Mu Bai died.
Given the nature of the Apple orthodoxy, I would expect them to blame the discoloration on the bodily emissions of non-vegetarians.
Now, the rest of the story: My company (a school district) is making the switch from Apples to Dells. We talked to them about it (we have been an Apple school since the building was constructed) and they talked to us about service. Apparently, when you have to repair an Apple it is like dealing with a Vogon. They say you usually have to repair less often, but when you do it is a major headache. The certification is more expensive, the warranty is garbage, the job is more difficult. Plus, we got a couple of bad batches of Macs in, and Apple was convinced that it was some kind of user error that happened to 50 or more Macs all in the same way at roughly the same time (this has happened at my school, but in a way less annoying way). So we are switching to Dells.
I get to keep my 5-year-old iMac, but I am retiring it to a life as a student typing station. I'm gonna miss working on good ole OSX. Especially now that I had finally gotten a copy of Tiger.
*sigh*
P.S.: Their commercials always make me want to barf. Especially this last crop of ads. Holy Monkey, what garbage!
I cried real tears when Li Mu Bai died.
switcher \'swi`ch &r\, n.
A person who thinks that they are a Mac user but are really just trying to be. The mistake they make is to try to become a Mac user, when real Mac users are all about not trying to be anything and following your own rules. There is no fashion code to being a Mac user. There are no rules as to what applications you have to run.
Recent converts like you are ruining the old school Mac community because you are posers. Apple releases one OS that popularizes Fitts' law and the Genie effect, and suddenly people assume being a Mac user is all about owning a Mac. But a real Mac user is born, not made. You "switchers" are misrepresenting yourselves and the Mac platform. You're giving people the wrong idea of what Macintosh is.
switcher: shops at hot topic, thinks Firefox is a good Mac app, waiting for OS X port of PayrollPro 2000, follows any hint of a fashion trend (instead of setting them!), wouldn't know Clarus from Carl Sagan.
real Mac user: someone true to who they are, the misfits, the rebels, the troublemakers, the round pegs in the square holes. The ones who see things differently. They're not fond of rules and they have no respect for the status quo. The ones who are crazy enough to think that they can change the world.
switcher \'swi`ch &r\, n.
A person who thinks that they are a Mac user but are really just trying to be. The mistake they make is to try to become a Mac user, when real Mac users are all about not trying to be anything and following your own rules. There is no fashion code to being a Mac user. There are no rules as to what applications you have to run.
Recent converts like you are ruining the old school Mac community because you are posers. Apple releases one OS that popularizes Fitts' law and the Genie effect, and suddenly people assume being a Mac user is all about owning a Mac. But a real Mac user is born, not made. You "switchers" are misrepresenting yourselves and the Mac platform. You're giving people the wrong idea of what Macintosh is.
switcher: shops at hot topic, thinks Firefox is a good Mac app, waiting for OS X port of PayrollPro 2000, follows any hint of a fashion trend (instead of setting them!), wouldn't know Clarus from Carl Sagan.
real Mac user: someone true to who they are, the misfits, the rebels, the troublemakers, the round pegs in the square holes. The ones who see things differently. They're not fond of rules and they have no respect for the status quo. The ones who are crazy enough to think that they can change the world.
I stay up late eating nachos and watching pornos on my ibook G4, and I've noticed that not only is my iBook turning orange, but so's my dick! I sense a class action law suit in Apple's near future...
This is normal, really. You know those toothbrushes with the blue strip, and when it fades you're supposed to replace it? Yeah, it's like that, but when your MacBook turns yellow, you're supposed to buy another.
http://discussions.apple.com/thread.jspa?messageID =2516244 = 516645&tstart=0
http://discussions.apple.com/thread.jspa?threadID
Locked discussions get a terse, "Unless otherwise noted, your Submission should either be a technical support question or a technical support answer." Er...what part of it's turning #@$%^! yellow!!! don't you understand?
real Mac user: someone true to who they are, the misfits, the rebels, the troublemakers, the round pegs in the square holes.
The troublemakers switched to Free UNIX long ago.
It's Apple who switched... chasing the troublemakers around again.
And thank god they did. They've got a good handle on user interface, but no bloody clue about operating systems.
It's sad then that OS X needs so much horsepower to achieve the same level of usability as XP on the TX.
No amount of horsepower can give XP the usability of OS X. My first "modern" Mac was a pre-G3 Powermac 7500 with a Sonnet upgrade card using XPostFacto to run OS X 10.2 Jaguar. That was a G3/400, not even a G4, and within a week I'd quit booting up my Pentium 4 except to play games.
Since then I've upgraded my Wintendo to an Athlon X2 3800+, upgraded my Mac to a Mac Mini (first generation, G4/1.4). The Mac's no mor ethan 1/4 the speed of the Wintendo, probablyless, but I wouldn't dream of trying to use XP for anything but games.
It's not OS X that's making the Macbook Pro run hot. It's the Macbook Pro design team screwing up somewhere. It's a hardware problem (or firmware, in the system management controller) not software,
Seeing as how so many rev.1 Macs fall apart/explode/eat your cat, this is a pretty minor problem. Good thing I'm waiting for rev.2 (hopefully with Leopard)