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Comcast Slightly Clarifies High Speed Extreme Use Policy

Alien54 writes "Comcast has finally clarified what 'excessive use' is when it comes to their cable internet service. A customer is exceeding their use limit if they: download the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month. '[A Comcast spokesperson] said that Comcast's actions to cut ties with excessive users is a "great benefit to games and helps protect gamers and their game experience" due to their overuse of the network and thus "degrading the experience."'" Maybe they could put that limit in terms other than 'email' or 'songs'?

618 comments

  1. They still don't give the exact byte downloadlimit by danwat1234 · · Score: 4, Insightful

    An e-mail I sent to gamedaily.com about this article. I have a question about the article on your website named:: Comcast Clarifies High Speed Extreme Use Policy The article says the equivalent bandwidth usage may cause Comcast to cut the user off from their High speed Internet service:: "the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month." Ok, why did they not actually give you an actual # of bytes that the Internet connection would have to download through Comcast's Internet service before it is cut off? Should I assume that an average song is around 3 megabytes each, and so that the actual limit is 90 Gigabytes per month? They are not clarifying anything because Comcast has not released the exact limit..and I don't know why.

  2. The obvious units by Colin+Smith · · Score: 4, Funny

    Libraries of Congress...

    Or British Libraries for Imperial.

    --
    Deleted
    1. Re:The obvious units by Icarus1919 · · Score: 1

      Aww, you totally beat me to that joke.

    2. Re:The obvious units by ScentCone · · Score: 4, Funny

      Libraries of Congress

      No, no. It's Libraries of Congress per fortnight.

      --
      Don't disappoint your bird dog. Go to the range.
    3. Re:The obvious units by AnonymousDivinity · · Score: 2, Insightful

      No, no. It's Libraries of Congress per fortnight. Actually I would have preferred the cap to be in much more understandable units like Volkswagon Beetles Full of Backup Tapes.

      I mean everyone's seen a VW Beetle, but the Library of Congress? Does anyone even go there?

      --
      --- To each of us a Truth is given.
    4. Re:The obvious units by xrayspx · · Score: 1

      You're not the only one, don't worry. Damn "life" getting in the way of my /. time.

    5. Re:The obvious units by Anonymous Coward · · Score: 0

      Volkswagon Beetles Full of Backup Tapes. ? Everyone might have seen a Beetle, but how many (non-IT) people knows how much data a square-unit of backup tapes is in "real" numbers...?
    6. Re:The obvious units by AnonymousDivinity · · Score: 1

      Everyone might have seen a Beetle, but how many (non-IT) people knows how much data a square-unit of backup tapes is in "real" numbers...?

      The real question is, how many (non-IT) people would know that I was not being serious with my suggestion!

      --
      --- To each of us a Truth is given.
    7. Re:The obvious units by flappinbooger · · Score: 1

      The obvious units of measurement would be football field tall stacks of floppy disks per day, or football field tall CD spindles per week, etc.

      Personally I'd like to see GigaBYTES per month, and a way to measure it. How can they possibly hold people to some metric and not provide a way to know the status? How about a link to something that will measure consumed bandwidth? Or better, something on my account I can log into and see? What about Joe web Luser who hooks up his garage sale computer to his interwebs via his walmart wireless router and installs the first weather bug/rootkit he finds, then the l33t dude next door discovers the free internets that just came online. ISO's for all, yo!

      I'm not a comcast customer, but I was. I'm now a mediacom cable user, comcast isn't in THIS area. When I signed up for mediacom I never saw a TOS, never got an email address, nothing. The guy came out, turned it on, hooked up MY modem and saw that it worked, and left.

      What does it take to become an ISP? I'd like to liberate my town (or neighborhood) from the craptastic mediacom, and the craptastic local DSL ISP that is held hostage by the AT+T behemoth that owns all the sub-par copper and can't do anything about it. Seriously. Anyone buy a T1 (or T3?) to their house and set up some kind of self sustaining neighborhood ISP by wireless or some other means?

      --
      Flappinbooger isn't my real name
    8. Re:The obvious units by Bob+Uhl · · Score: 1
      No, Libraries of Congress or British Libraries would both be standard-style measures, just with different reference points. The French ('metric') standard measure of data would be the number of Esperanto words printable in 10-point Comic Sans Bold with 1 litre of soy ink at standard temperature and pressure, named after some obscure frog (e.g. Sartre). It'd be ridiculously small, and thus everyone would always work at least with gigasartres (gigasarters in some countries); meanwhile picosartres and centisartes would be well-nigh useless.

      Fans of French units would point out how easy it is to scale all the units. Sane people would point out that all we want is a single scale: number of libraries of some size. French-unit fans would point out that rational unit conversion is a great advantage. Sane people would point out that the French haven't won a war since the Middle Ages, and have variously had their hats handed to them by the English, the Algerians, the Vietnamese and that fearsome military powerhouse, the Italians. French-unit fans would point out that the entire rest of the world uses sartres to measure data. Sane people would ask if the rest of the world jumped off a bridge, would the French-unit fans.

      Then a corrupt politician would get a law passed mandating sartres be used for all measures and fining the use of libraries, bytes, gigabytes and so forth.

  3. Abuse Definition v2 by Jah-Wren+Ryel · · Score: 3, Funny

    What's their problem? Why didn't Comcast use standard units?
    Everybody knows data transfers are measured in LoC's - Libraries of Congress.

    --
    When information is power, privacy is freedom.
    1. Re:Abuse Definition v2 by wizardforce · · Score: 4, Informative
      well according to wikipedia the LOC :

      is the largest by shelf space and one of the most important libraries in the world. Its collections include more than 30 million cataloged books and other print materials in 470 languages; more than 58 million manuscripts; the largest rare book collection in North America, including a Gutenberg Bible (one of only four perfect vellum copies known to exist); over 1 million US Government publications; 1 million issues of world newspapers spanning the past three centuries; 33,000 bound newspaper volumes; 500,000 microfilm reels; over 6,000 comic book[3] titles; the world's largest collection of legal materials; films; 4.8 million maps; sheet music; and 2.7 million sound recordings.
      rough estimation of its data storage: ~90 million total*5 megs ave guess= 450 terabytes. comcast's limit was supposed to be about 300 gigs [if you download really fantastic songs] so 300gigs/450 terabytes= 1/1500 LOC. in short, the LOC is MASSIVE
      --
      Sigs are too short to say anything truly profound so read the above post instead.
    2. Re:Abuse Definition v2 by Chandon+Seldon · · Score: 5, Funny

      in short, the LOC is MASSIVE

      That's why we have standard S.I. prefixes. They're allowing around 400 microLOC per fortnight.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
  4. Spam anyone? by Ash+Vince · · Score: 0

    13 Million emails?

    Seems like I almost exceed that already with unwanted adverts for viagra.

    --
    I dont read /. to RTFA, I read /. to offend people in ignorance.
    1. Re:Spam anyone? by nurb432 · · Score: 1

      I dont see how they can count incoming emails against you, since you really cant control that yourself.

      Would be great fun to randomly pick a comcast user and poof him off the net, if they are really that stupid at comcast.

      --
      ---- Booth was a patriot ----
  5. Not saying much by calebt3 · · Score: 1

    1/2 MB songs, anybody?

  6. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 5, Insightful

    Those bastards don't state the limit for 2 reasons:
    1) they don't want it to be a factor in user-choice - naturally the limit is not generous as otherwise they would have published
    2) they must have variable limits in different places depending on load (or more exactly - oversell) - so they want to be able to kick out local top 1% of users regardless if they breach some global limit.

  7. Song of 4:10 times 128 kbps = 4 MB by tepples · · Score: 1, Redundant

    "the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month." Ok, why did they not actually give you an actual # of bytes that the Internet connection would have to download through Comcast's Internet service before it is cut off? As far as I can guess, a "song" is 4 MB, enough for 4 minutes and 10 seconds of audio at the typical lossy data rate of 128 kilobits per second.
    1. Re:Song of 4:10 times 128 kbps = 4 MB by Moxon · · Score: 1

      I'd assume they mean "in the neighbourhood of 100 GB", which puts a "standard" song at just about 3.3 MB. He must be listening to the same ridiculously short songs as the people of the companies that market digital music players..

    2. Re:Song of 4:10 times 128 kbps = 4 MB by Jeremy+Erwin · · Score: 4, Informative
      One of their ads for powerboost reads

      Imagine you're downloading a 20 Megabyte file with 5 MP3 songs. It would take almost 3.5 minutes with a 768 kbs DSL connection. Compare that to just about 20 seconds with Comcast High-Speed Internet with Powerboost.

      This comparison isn't meant for the high bandwidth user. It's meant for people who have trouble understanding why anyone would download anything as large as a linux distribution.

    3. Re:Song of 4:10 times 128 kbps = 4 MB by ameyer17 · · Score: 1

      Since not all songs are created equally, Comcast needs to clarify their policy... I'm sure that Comcast wouldn't like it if you downloaded a 469.1 MB song 30,000 times in a month. I mean, that'd be something like 13.7 terabytes a month, or averaging approximately 27 Mbps downstream over an entire month, which wouldn't even theoretically be possible, we're not talking about FiOS here. Yes, it's a bit of hyperboly, but where I come from, when I download a song, it averages 30 MB or so (usually it's FLAC or Shorten). 30 MB x 30,000 is approximately 850 GB/month. I don't think they'd like that very much

    4. Re:Song of 4:10 times 128 kbps = 4 MB by watchingeyes · · Score: 1

      Where you come from you download songs in FLAC format, and not MP3's? Where is this mystical land of the geeks you speak of? :-P

      --
      http://watching-eyes.blogspot.com/
    5. Re:Song of 4:10 times 128 kbps = 4 MB by CJ145 · · Score: 1

      It's called usenet.

    6. Re:Song of 4:10 times 128 kbps = 4 MB by pipatron · · Score: 1

      Here it is. You're welcome to visit us anytime you want!

      (ok, maybe Iceland doesn't have the fastest connection to the rest of us, but you know what I mean)

      --
      c++; /* this makes c bigger but returns the old value */
    7. Re:Song of 4:10 times 128 kbps = 4 MB by Hal_Porter · · Score: 1

      3MB seems like a lot to me.

      "Rock and Roll high school" by the Ramones encoded at 40kpbs is only 476K.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    8. Re:Song of 4:10 times 128 kbps = 4 MB by trum4n · · Score: 1

      I just sent a 20mb zip file to my server at work. The connection at work is over 45mb/s. My home connection is Comcast. For some reason it took over 8 min to download the file. All 3 times i tried. What's wrong with that ad again? I don't care who the target audience is, all i care is that they lied. In my area, Comcast has a monopoly with the township board in their pocket. I wondered why they all got new cars last year. Later i found out that Comcast made a deal with them. Every member of the board denies it. But for some reason, the only highspeed we can get is Comcast. Yet every district around us has FiOS? If they block my Bittorrent, ill run my own Fiber line over to my buddy's house.

    9. Re:Song of 4:10 times 128 kbps = 4 MB by Jeremy+Erwin · · Score: 1

      Beats me. I posted that because it implies that comcast thinks:
      1 mp3 = 4 MB

      For the record, I use 768 kbs DSL.

    10. Re:Song of 4:10 times 128 kbps = 4 MB by watchingeyes · · Score: 1

      See that? That's my point flying 10 feet over your head.

      You see, when the original poster said "where I come from", that tends to mean that everyone where he "comes from" (I'm unaware of anyone who was born in Usenet, correct me if I'm wrong) downloads FLAC files, which represent a small minority of the actual files traded online.

      I was being a smart-ass. I apologize if you had difficulty figuring this out. But please do try harder again next time.

      --
      http://watching-eyes.blogspot.com/
  8. Limited downloads by teidou · · Score: 5, Funny

    I think it's kind of suspicious that they don't put the value in terms of number of Slashdot comments. I mean, you could get cut off right in the mid

    1. Re:Limited downloads by Incadenza · · Score: 4, Funny

      That sure would be a

    2. Re:Limited downloads by EvanED · · Score: 5, Funny

      Now stop that! How are we supposed

    3. Re:Limited downloads by Enlightenment · · Score: 5, Funny

      I think you took the joke too f

    4. Re:Limited downloads by sethstorm · · Score: 1

      Not like Comcast would n

      --
      Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
    5. Re:Limited downloads by Bender+Unit+22 · · Score: 5, Funny

      Yeah, they did, but it is a luxury problem. I am on a dialup, So I don't have to deal with that, since there is no chance I will hit t "]5d[7d£4±A"2@ NO CARRIER

    6. Re:Limited downloads by Scannerman · · Score: 3, Funny

      How many more of these till it starts getting funny ag

    7. Re:Limited downloads by Anonymous Coward · · Score: 0

      Nev

    8. Re:Limited downloads by clambake · · Score: 1

      what do you mean "agi

  9. Re:They still don't give the exact byte downloadli by ScrewMaster · · Score: 5, Insightful

    They are not clarifying anything because Comcast has not released the exact limit..and I don't know why.

    That's obvious. If they issue an actual hard limit, customers would hold them to it. I know I would ... I have bandwidth monitoring on my network and if they cut me off too soon I'd scream bloody murder, believe me. A few hundred thousand customers clogging their support lines is what they absolutely do not want. This way, however, they can maintain their long-term SOP of vague threats and unspecified "limits" and continue to nail anyone they want to, any time they want. All this does is create uncertainty among their customers, which is exactly what they want so people will be afraid to use their connections "too much". Let's not forget that once they say "this is how much capacity you can use" they would have a hard time justifying the promises made by their marketing department.

    --
    The higher the technology, the sharper that two-edged sword.
  10. Re:That ain't much. by Anonymous Coward · · Score: 1, Funny

    With that crap I'd look for a new calculator.

  11. People like me by antifoidulus · · Score: 1

    who get tons of musical porn spam(ok, maybe its not ALL spam) are screwed!

    1. Re:People like me by Anonymous Coward · · Score: 0

      musical porn?

    2. Re:People like me by nateb · · Score: 2, Funny
      musical porn?

      Bonsk schki schki bonschk wow woooow!

      --
      -- Nate
    3. Re:People like me by Seumas · · Score: 1

      Bonsk schki schki bonschk wow woooow! WTF?
    4. Re:People like me by niteice · · Score: 1

      Seems more like "Bow chika bowow!" to me. At least that's what everyone I know says.

      --
      ROMANES EUNT DOMUS
    5. Re:People like me by Enlightenment · · Score: 1

      It was musical goatse.

    6. Re:People like me by WCLPeter · · Score: 1
    7. Re:People like me by Anonymous Coward · · Score: 0

      Seems more like "Bow chika bowow!" to me. At least that's what everyone I know says.

      In Soviet Russia, it's bonsk schki schki bonschk wow woooow.

    8. Re:People like me by Anonymous Coward · · Score: 0

      Yeah, you know, like the classic Little Whore-phan Annie.

  12. thats alot by wizardforce · · Score: 1

    download the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month
    just to put that in perspective, 30,000 songs a month at a measly 1 min long each is 500 hours of music, so you could download music on demand never the same song 1 minute each all day every day the entire month not including sleep. 250,000 images is about 1 every 10 seconds constantly throughout the month. 13 million emails is about 5 emails PER SECOND the entire month. now if you try out a lot of live cds, listen to internet radio and click the hell out of stumbleupon it isn't nearly as far out to get those kind of loads a month.
    --
    Sigs are too short to say anything truly profound so read the above post instead.
    1. Re:thats alot by justinmikehunt · · Score: 0

      But then convert it into what their real concern is... Video files.

  13. Realtive amounts by nurb432 · · Score: 1

    How big is a song? What bit rate? What if i like songs from the 70's that is 25 minutes long, or from the punk age at about 2 minutes? what about all these video services that are selling movies? ( like some of comcast's partners )

    What garbage..

    Oh do they charge for email collection, which is totally out of the users control? I have 10's of thousands of spam a month, would i get dinged by this policy? What about a random DoS attack, do they get dinged for that 'incoming' too?

    --
    ---- Booth was a patriot ----
    1. Re:Realtive amounts by Osty · · Score: 1

      What about a random DoS attack, do they get dinged for that 'incoming' too?

      Random DoS? What are you doing? Maybe it's time to get off IRC. I haven't had problems DoS attacks since dropping IRC years ago. Now my only connection outages are related to Comcast incompetence.

    2. Re:Realtive amounts by Tablizer · · Score: 1

      How big is a song?...What if i like songs from the 70's that is 25 minutes long

      No, they just *seem* that long :-)

    3. Re:Realtive amounts by nurb432 · · Score: 1

      Ive not been on IRC for at least 6 years. Ever since it went down hill from the very early days, i have had little use for it.

      Every so often ( perhaps 3 times a year ) i get flooded until i can convince my modem to get a new IP. I figure its just random kids trying to cause problems and nothing personal ( or it would be more common ).

      --
      ---- Booth was a patriot ----
    4. Re:Realtive amounts by seriesrover · · Score: 1
      You're nitpicking.


      Look, its fairly straight forward. Typically speaking a song is about a MB per song - I believe thats what Apple uses and 95% of the population. But there is no hard limit because its a moving target and subject to a whole bunch of parameters. For instance if you were hitting the target during off hours then you'd probably be fine, whilst if you were hitting your target but at peak hours you'd probably get cut off.

    5. Re:Realtive amounts by Anonymous Coward · · Score: 0

      well if u manage to download 30,000 25 minute songs a month from the 70's u deserve to be locked up :).

  14. Re:That ain't much. by calebt3 · · Score: 1

    By my calculator 30,000 5MB songs is 150GB. Or are you using megaBITs?

  15. Songs/Emails vs Kbytes/MBytes by stratjakt · · Score: 5, Insightful

    The reason they don't give you a simple cutoff limit measured in bytes is, there is none.

    It's a moving target, and at some point in the process, it's subjective. I'm sure there's some traffic analysis done, and I'm sure when it's time to free up resources by booting the hogs they make some calls along the lines of "24/7 torrent server vs VPN client"

    I'm sure, and this is something I've never seen mentioned in any slashdot threads, they include your credit history with the company in the decisions, as well. If I have to choose between two customers, one who's consistently late, who wastes my collections teams time every month, and one who pays promptly every time - guess who I'm choosing?

    Just saying, I pay my bill on time every month, I use all the bandwidth I possibly can, and I have never had an issue. If you want to "push the envelope", it's the least you can do to keep on the cable co's good side.

    --
    I don't need no instructions to know how to rock!!!!
    1. Re:Songs/Emails vs Kbytes/MBytes by calebt3 · · Score: 1

      Who modded paren down? I found it somewhat insightful.

    2. Re:Songs/Emails vs Kbytes/MBytes by tepples · · Score: 1

      Who modded paren down? Terrible karma, stemming from posts made in July or earlier.
    3. Re:Songs/Emails vs Kbytes/MBytes by Kreigaffe · · Score: 1

      You've a point there.

      I'm sure they also consider the times people suck in bandwidth. If I'm peggin 120 gigs a month, and so is someone else.. but mine's almost entirely from midnight till 7am and the other guy's grabbin their crap from 3pm til 10pm...

      Really it seems like it would come down to who is impacting their other customers the hardest. Which, actually, considering the nature of the beast, makes more sense than a hard-set limit.

      --
      ... still waiting for this free-as-in-beer free beer I keep hearing about. :|
    4. Re:Songs/Emails vs Kbytes/MBytes by jellomizer · · Score: 1

      Exactly, except for just saying Comcast is evil, we should take a step back and try to figure out what has the person done to be considered a bandwidth hog. Most likely is not the occasional BitTurrent even once or twice a day. But a Constant or near constant bandwidth running all the time. Like running a popular high bandwidth server or gathering tons of information. Cable Modem is a shared resource. The advantage is you can get Peaks above DSL But if you have to man Bandwitch suckers everyone suffers. So by pissing on the less then 1% of the extreme bandwidth suckers they make their lives happier for the other over 99%. The cost of upgrading their systems to deal with the high bandwidth users is probably cost more then the benefit of lowering their speed down.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    5. Re:Songs/Emails vs Kbytes/MBytes by Anonymous Coward · · Score: 0

      The individual is always more important than the group.

    6. Re:Songs/Emails vs Kbytes/MBytes by Kreigaffe · · Score: 1

      The needs of the many outweigh the needs of the few... or the one. YOU CAN'T ARGUE WITH SPOCK, BIATCH

      --
      ... still waiting for this free-as-in-beer free beer I keep hearing about. :|
  16. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    Should I assume that an average song is around 3 megabytes each, and so that the actual limit is 90 Gigabytes per month?
    What about those of us who download FLACs? Do we get a limit of 900 gigabytes per month?
  17. Check your math by tepples · · Score: 4, Interesting

    30.000 songs at 5 MB per file is about 600 MB. 30,000 songs times 5,000,000 bytes per song = 150,000,000,000 bytes, or 150 GB.

    250.000 pictures at 2.5 MB (assuming holiday shots) is about 625 MB 250,000 pictures times 2,500,000 bytes per picture = 625,000,000,000 bytes, or 625 GB. But I'm guessing that Comcast is using JPEG rather than TIFF/PNG/DNG for its calculations, and the limit is closer to 100 to 150 GB/mo.
    1. Re:Check your math by Lucan+Varo · · Score: 1

      Right. GigaByte.

      GigaByte.

      That's not bad actually. Now I wonder what they'd think is too much uploading.

    2. Re:Check your math by BronsCon · · Score: 1

      Have ANY of you ever heard of a decimal point? I suggest reading GGP again.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    3. Re:Check your math by Seumas · · Score: 1

      These limitations include both directions. For example, if you download 70gb and upload 30gb, you've reached the 100gb limit.

    4. Re:Check your math by jcarkeys · · Score: 1

      I count a picture as a 16 megapixel, 16-bit TIF.

    5. Re:Check your math by Khaed · · Score: 1

      Decimals or not:

      30*5!=600
      30*5=150
      600/30=20
      600/5=120

      No matter how you look at it, OP's math is off.

      Some places, they use decimal points instead of commas (why else would he use three trailing zeroes?).

    6. Re:Check your math by NeilTheStupidHead · · Score: 1

      I noticed it too, but 30 * 5 = 150, not 600 so it's still wrong.

      --
      Lose: misplace or fail || Loose: not bound together
    7. Re:Check your math by starglider29a · · Score: 1
      • 150 GB is 7 of my iPods per month (I haven't filled it once yet)
      • 13000000 emails is more than even I get
      • 150GB of pictures!? Pshhh.... Unles you are shooting in RAW, and using Aperture and Photoshop and creating 50MB PSDs (minimum) and using those huge pics to make DVD data files and MOV slideshows of 100MB each.

      Whoa nellie... that's disk space, not bandwidth there, right? Right... until you start using an Online Backup service and you have 4 computers each with minimum of 160GB drives... and you have a 4FPS button on your 8MPixel camera.

      Then, you look like a Torrential Pirate just for being vigilant with your files.

      Does Comcast offer their own backup service which sidesteps these limits?
  18. Double check your math. by no+reason+to+be+here · · Score: 1

    the numbers in the story were not printed with decimals.

    1. Re:Double check your math. by tepples · · Score: 1

      the numbers in the story were not printed with decimals. Some locales outside the United States use dot as a thousands separator and comma as a decimal separator.
    2. Re:Double check your math. by Seumas · · Score: 2, Funny

      Are they also in the habit of writing several zeros and a decimal point for a whole integer?

    3. Re:Double check your math. by martin_henry · · Score: 1

      not in New Zealand or Australia...

      --
      www.purevolume.com/martyd
  19. Re:They still don't give the exact byte downloadli by Spy+der+Mann · · Score: 4, Interesting

    Because if they give a Gigabits or Gigabytes number, you can calculate the true bitrate you can use (just divide over 30*24*3600 and voila), and they'll open the door for their competitors.

  20. Re:They still don't give the exact byte downloadli by rocketfodder · · Score: 2, Interesting

    In an article in a local paper attributed to a "Kim Hart" of "The Washington Post", Kim says that "Companies have argued that if strict limits were disclosed, customers would use as much capacity as possible without tipping the scale, causing networks to slow to a crawl."

    ...it makes sense to me... then lower the limits, idiots! Many of us would like to know exactly where we stand! If I need more bandwidth than I currently have, let me purchase more. Or let me buy another connection and 'double-barrel' it!

    --rf

  21. A unit we can understand? by A10Mechanic · · Score: 3, Funny

    For all the geeks, could we get a conversion to "quatloos"? It might help.

    1. Re:A unit we can understand? by SpacePunk · · Score: 1

      That's a term to start using tho. "Ma'am, I recharged the quatloos in your computer."

  22. tracker format? by tepples · · Score: 1

    1/2 MB songs, anybody? Almost none of the dedicated portable audio players that I've seen play 500 KB songs, which are probably in tracker formats (MOD, S3M, XM, or IT). The only portable tracked music player I've seen is a PDA or a modded Nintendo DS.
    1. Re:tracker format? by stevo3232 · · Score: 1

      I don't think he meant tracker formats, I think he meant Comcast may be manipulating the way they're calculating these totals by passing songs off as being 500kB (which I doubt they'd do, that's pushing it a little, maybe 2MB) which if you take one of the generic 2 minute pops that kids these days would probably want to listen to and encode it at an awful bitrate in something like AAC, is certainly possible.

      --
      s.clementmonkey@sympatico.ca, remove the 'monkey'.
    2. Re:tracker format? by calebt3 · · Score: 1

      That's it.

  23. lets do the math! by Gabest · · Score: 5, Insightful

    30000*songs = 250000*pictures = 13000000*emails 1 song = 3MB => 1 picure = 360KB => 1 email = 6.92KB Seems right, unless you want to send pictures or songs are email attachments :)

    1. Re:lets do the math! by Gabest · · Score: 1

      are = as, and where are my line breaks? ah "html formatted"...

    2. Re:lets do the math! by Anonymous Coward · · Score: 0

      But that could just as easily be 4MB, 480KB, and 9.2KB, or 5MB, 600KB, 11.5KB.

    3. Re:lets do the math! by aichpvee · · Score: 1

      So comcast is only worried about people who play games? Does that mean that you can get a pass if you're playing a game that downloads songs and pictures to your computer?

      --
      The Farewell Tour II
    4. Re:lets do the math! by Seumas · · Score: 4, Informative

      A song is 3mb? What crappy bitrate do they think people encode to? A decent quality rip is going to be around 7mb. Possibly more.

      They need to get off it and stop being so cryptic. They also need to realize that "excessive use" can be easily exceeded by completely reasonable means.

      Today, I downloaded some demos on XBOX. That was about 10gb. I downloaded some video/demo/subscription content via both XBOX and PS3 this past month, too. So that's another 10gb (all of the TGS content from Microsoft via XBL alone is about 3gb).

      I downloaded my weekly podcasts (video and audio). That was about 3gb.

      I am 1500 miles from my home town, so I stream the local radio station (256kbps) all day every day (about 30gb/mo, probably).

      My roommate also streams his favorite radio station most of the day. Another 20gb or so per month.

      I streamed several movies from a pay service (like vongo) this week. Figure that's another 15gb/mo.

      My roommate watched a few movies the same way. Another 5gb.

      I downloaded three linux ISOs via torrent and seeded them to 100%. That's another 5gb.

      I uploaded about 20gb of MP3s to my mp3tunes account.

      This doesn't count surfing or watching youtube style content or FTPing to my remote server or connecting to my machine in the office via VNC and VPN. With completely reasonable uses, I've just accounted for 118gb between two people on one residential account. I presume the use would be higher if there were more people. Say, a four or five person family, for example.

      And of course, the biggest issue here is that they've simply avoided answering the question altogether. The title of this submission is inaccurate. They didn't answer anything, yet offered a response that can be turned against any user by simply adjusting how big these pictures and emails supposedly are supposed to be for this calculation.

      Even stupider, they show just how far behind the times they are by measuring things in "emails, songs and pictures". Welcome to 1998, friends.

    5. Re:lets do the math! by muindaur · · Score: 1, Insightful

      I don't think there are games downloading anwhere close to 30,000 3MB if the top post is correct. Most games have a small soundtrack and the various sound files are much smaller than 3MB in size. I took a look in my DAOC sound directory as an example and the files in there were about 400 Megs of sound Spread out over 3000 files. Now if your playing 30 games, the number and size of sound files between games varies greatly, you might go over that limit. Honestly, if you do, then you need to get a life because that is too many games.

      If you are downloading games that might be a few more than 9 games over a month. Considering both you won't realistically download that much if quality games realeased per month and the average amount of files updated per month in patches. I think it's very rare for a developer to patch or update the entire sound set at one time(such as expansions for older, active MMO'S like DAOC and maybe Everquest.

      The only time I came close to the COX 60GB cap in a month was when I decided I wanted to DL a bunch of fansubs and in about a week had more than 30GB of Anime on my hard drive: 13-70 Episodes per series.

    6. Re:lets do the math! by Anonymous Coward · · Score: 2, Funny

      Even stupider, they show just how far behind the times they are by measuring things in "emails, songs and pictures". Welcome to 1998, friends.

      Seriously. They need to get with the times. Tell us how much that is in LoCs.

    7. Re:lets do the math! by Cid+Highwind · · Score: 5, Funny

      Even stupider, they show just how far behind the times they are by measuring things in "emails, songs and pictures". Welcome to 1998, friends.

      I prefer to have my bandwidth cap quoted in station wagons of DLT tapes per month...

      --
      0 1 - just my two bits
    8. Re:lets do the math! by PsychosisBoy · · Score: 1

      Hmm, I don't think that your usage is typical. I don't know a single person who does the kind of stuff you mentioned. Then again, I am not a "technology guy"... but most of the Comcast customers aren't, either.

    9. Re:lets do the math! by Anonymous Coward · · Score: 2, Funny

      What crappy bitrate do they think people encode to? If you RTFA, you find that the bitrate must be the number of mouseclicks in an average bout of pornsurfing over the time it takes you to use the john.
    10. Re:lets do the math! by nmb3000 · · Score: 2, Insightful

      30000*songs = 250000*pictures = 13000000*emails 1 song = 3MB => 1 picure = 360KB => 1 email = 6.92KB Seems right

      True, but by not giving hard numbers they leave the door open for people to make wild assumptions.

      For example, I store all my music as uncompressed PCM WAVs with an average weight of 50MB. My images are all high-resolution JPEGs with sizes around 6MB (this is actually very realistic). My email is all formatted as HTML composed using Microsoft Word with average message size being 118KB (ha - also very realistic).

      This gives you a total of about 1.4 TB and the ratios all equal out the same as when using a 3MB song as your base unit.

      In the end it doesn't matter because Comcast just likes to be able to pick whoever they want and cut them off at the knees. It might even be different for somebody living in a very saturated area for someone who is more rural.

      --
      "What do you despise? By this are you truly known." --Princess Irulan, Manual of Muad'Dib
      /)
    11. Re:lets do the math! by Anonymous Coward · · Score: 0

      Well, you people can complain all you want about the vagueness of their specifications, but I know which ISP I am going to use for my 'Linux ISO of the week' mailing list.

    12. Re:lets do the math! by Matey-O · · Score: 4, Funny

      I prefer to have my bandwidth cap quoted in station wagons of DLT tapes per month...
      You get all the data that'll fit in the passenger door map-pocket.
      --
      "Draco dormiens nunquam titillandus."
    13. Re:lets do the math! by khellendros1984 · · Score: 1

      Yow! Use a lossless codec at least, please! FLAC is pretty good, and there are at least half a dozen others to choose from.

      --
      It is pitch black. You are likely to be eaten by a grue.
    14. Re:lets do the math! by ghyd · · Score: 1

      In the meantime:

      (Iliad) delivers its data, video, and voice service bundle over IP using ADSL and copper plant owned by France Telecom SA (NYSE: FTE - message board). Better yet, Iliad earns its margin on a bargain-priced 29.99 (US$41.50) per month data, video, and voice bundle in a hypercompetitive broadband market.
      (...)
      The newest incarnation, the HD Freebox (with a separate ADSL2+ adapter) integrates hi-def and standard-def decoders (including MPEG-4), a digital video encoder, S-Video and HDMI connectors, WiFi, plus landline VOIP and mobile voice over WiFi.
      (...)
      Free's 30 package is chock-full of value-added service features. At the top of the list is unlimited telephone calls within France and to 49 other counties, plus integrated messaging and a WiFi VOIP client for mobile phones. Also included are over 100 digital TV channels, plus up to 28 Mbit/s downstream Internet access via ADSL2 (for those customers on short copper loops) and 1 Mbit/s uploads. It also offers a user-generated video app called TV Perso Free that leverages the video encoder capability of the HD Freebox.
      (...)
      For 5.99 ($8.28) a month, Free sells a subscription video-on-demand (VOD) package with access to more than 50 films and 100 TV series, updated weekly.
      (...)
      While Free gives its customers a great bang for their euro, the company is not sacrificing financial results in the process. In addition to strong EBITDA results, Free generated a gross margin of 43.5 percent on its broadband service in the second quarter.


      http://www.lightreading.com/document.asp?doc_id=133564

      Welcome to 2007 :p

    15. Re:lets do the math! by Chalax · · Score: 1

      about 5 years ago, I was living in NC and was using road runner cable. Up until june of that year, I had always heard road runner as one of the internet providers to use if you wanted to do a lot of downloading as they had better speeds than DSL and didn't have any limits. At the begining of July, I got a letter from them saying that I was was using too much bandwidth on my 5mb down/512kb up cable connection. How much was I using? In 3 months, about 80gb a month. I was helping distro for anime fansubs. When they sent the letter, they decided that people in NC only needed 20gb a month (yes, they actually stated it). For some people this was plenty, like all the rednecks who just surfed pron sites and checked their email. I was one of the few geeks in the area and was downloading fansubbed anime everyday and getting into linux, so I was downloading all the favorite flavors of linux, not to mention all the betas I was downloading. When I talked with roadrunner, they had 3 options for me. Use less than 20gb a month (for me and 2 other family members), upgrade to their premium connection which was $80 a month (as opposed to the $35 I was paying) to get a 8mb down/1mb up and 60gb limit, or switch to business class which started at $120 a month. Since I was still in college at the time and had no job and living with my parents, I had no option but to limit my bandwidth since we didn't have DSL as a option, and dialup was also not going to happen. 3 months after I got the letter, they changed their ToS to up the limit to 60gb a month, and after new years they removed the "limit" completely replacing it with "abusers will be dropped".

    16. Re:lets do the math! by aichpvee · · Score: 1

      I was thinking more of integrating a P2P client into a game and then claiming that the traffic was from the game, an application that they seem to think deserves priority over other uses of the Internet connection. I don't know how much bandwidth most online games use, but there are a few that do quite a bit of traffic. Probably not necessarily 85-120GB worth per month, but a considerable amount none the less.

      Just seems a bit ridiculous to me to single out games as somehow more worthy of bandwidth allocation than other data transfer.

      --
      The Farewell Tour II
    17. Re:lets do the math! by Svartalf · · Score: 1

      Shouldn't you be specifying it in terms of Station Wagons of 1Tb SATA disks?

      (After all, DLT's are so yesteryear themselves...)

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    18. Re:lets do the math! by Lehk228 · · Score: 1

      i can pack at LEAST a 500GB into mine. sweet deal

      --
      Snowden and Manning are heroes.
    19. Re:lets do the math! by Anonymous Coward · · Score: 0

      Oh.

      I'd heard the same thing about them before, too. Guess I won't be using them if they come to this area, now.

      I seriously wonder what these guys think they're going to do when ansibles get invented. Don't they know that experiments with entangled photons are going on right now?

    20. Re:lets do the math! by porpnorber · · Score: 1

      And if your picture is 300K, it's because you needed to use the flash!

      Myself, I like to stream uncompressed HDTV, it's a bit over a 1.2Gb per second per channel. Six channels of that, boy, and the nets start to smoke! I guess I'd burn through my allocation before everyone finished saying hi.

      ...Actually, I'm not kidding, except for the smoke part. Sweet video, let me tell you. Wish I had an OC-192 to my home.

    21. Re:lets do the math! by MBraynard · · Score: 1
      I think someone already used the 'welcome to 1998' line. If it was you, shame on you for unoriginality.

      You demonstrate clearly why there needs to be more tiered pricing options. Comcast - in my area anyway - has only one price and one tier.

      I'd rather not subsidize your 800 GB of pr0n a month (yeah, XBL demos, WHATEVER) when I only play Poker and Burnout on XBL and watch legal tv programs on their network sites and read slashdot.

    22. Re:lets do the math! by Anonymous Coward · · Score: 0

      Me thinks these shitheads that post comments like this miss (or cant understand) the point and they are just A) looking for something to argue, or B) employed to speak in public forums against fair-use.

      If I pay to stream my recordings to ME in the best possible quality, please let me know what bitrate I should shoot for without voilating the Terms of Service.

      If I send 1 email with an attachment of 1TB, does that count as 1 email or 13 million? I would guess the latter...

    23. Re:lets do the math! by Anonymous Coward · · Score: 0

      They Quote the number of DC2000 QIC 40 tapes not DDS tapes that will fit in the map box

    24. Re:lets do the math! by Fred_A · · Score: 1

      30000*songs = 250000*pictures = 13000000*emails

      1 song = 3MB
      => 1 picure = 360KB Hmmm. My camera outputs pictures as files that are between 12 and 16 MiB. Guess offsite storage would be frowned upon (what about upload limits anyway ?)

      --

      May contain traces of nut.
      Made from the freshest electrons.
    25. Re:lets do the math! by Fred_A · · Score: 2, Interesting

      You forgot to mention that they're also fast upgrading to fibre (FTTH) for an expected 50/50 Mbit throughput available, deployment staring at the end of the year. At the same price.

      They'll also let you setup your reverse DNS and host whatever servers you like. They still don't do IPv6 though :-/

      The "Freebox" embedded systems run Linux and stream TV using VLC, so you can watch it on your computers. And they can host a number of other applications.

      A fairly decent ISP all in all (especially when compared to US offers).

      --

      May contain traces of nut.
      Made from the freshest electrons.
    26. Re:lets do the math! by Hal_Porter · · Score: 1

      Even stupider, they show just how far behind the times they are by measuring things in "emails, songs and pictures". Welcome to 1998, friends.

      It works both ways though.

      1) Get a musician friend to produce a monstrously long prog rock track encoded as WAV and sign over the copyright to you.

      2) FTP it back and forth betweeen two machines over their network.

      3) Sue them for breach of non verbal contract when they cut you off.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    27. Re:lets do the math! by Anonymous Coward · · Score: 0

      30K songs = 250K pics = 13M mails (divide by 30K)
      1 song = 8.3 pics = 433K mails

      Now, let's take, out of the blue, my LKML inbox (mbox format). 467 mails make up 3067494 bytes. If scaled to 13 million mails, that would produce around 79 GB. Let us therefore assume they mean 100 GB, in which case, their formula is:

      1 song = 3579139 bytes (pretty small)
      1 picture = 429496 bytes (assuming JPEG => pretty big/quality one)
      1 mail = 8259 bytes (pretty average between an LKML "talk" [3-5K] and an LKML "patch" mail [11-24K, depends])

      Yes, their counting is quite ambiguous. Like a "mile".

    28. Re:lets do the math! by zero_offset · · Score: 1

      His usage isn't typical, but it's indicative of where people are going with it. My wife remotes into one or two machines from the office all day, I remote into several work servers all day, I stream music all day, often she's streaming music too, and sometimes if we have a house guest they can be online in the guest bedroom streaming music or whatever. Plus the Xbox is going, and on top of that I'm online doing various things all day long. It adds up quickly.

      Granted I'm a non-typical user, too, but unlike the other post, which refers to BT seeding linux distros and other things that may never go mainstream, even just a couple people in a house doing a lot of audio and video streaming can easily nail that limit on a regular basis.

      --

      Slashdot quality declines as the number of hot grits posts decreases. - Provolt's Law, Apr-09-2005

    29. Re:lets do the math! by kannibal_klown · · Score: 1

      Well, if you were helping distribute anime fansubs, then I take it you were doing a lot of uploading. Is the 20GB/month referring to the uploading or downloading?

    30. Re:lets do the math! by Anonymous Coward · · Score: 0

      Pfft! Kids these days... I prefer to have my bandwidth cap quoted in punch card count.

      1.25x10^9 punched cards per month it is!

    31. Re:lets do the math! by dreethal · · Score: 1

      You haven't updated to LTO yet? *tsk tsk*

    32. Re:lets do the math! by brkello · · Score: 1

      It may be surprising to note that lots of people still use the internet for email, downloading songs, and sharing pictures. Shocking, I know. If you were to pick something else, what would you pick? Videos? Those are extremely variable in size.

      3MB has long been considered the average for an mp3. For most people, that is good enough. They are not dealing in exacts here so I don't see why the big rant. It makes you look nuts. If you actually use 118GB a month and haven't had a problem, then there is no need to complain. There has already been lots of people that have given reasonable theories on why they don't give an exact number. I think the best is that in certain areas where there is a high concentration of people, they would set the limit lower. In an area where they have fewer customers, they can allow them to do as much as they want and it won't degrade service for others. Slashdot loves to make people seem way more evil than they are.

      --
      Support a great indie game: http://www.abaddon360.com
    33. Re:lets do the math! by Anonymous Coward · · Score: 0

      A "mile" is 5,280 "feet" each of which composes of 12 "inches". An American ruler will show you how long one of those is. I can mail you one if you like?

    34. Re:lets do the math! by afidel · · Score: 1

      Holy crap, with LTO4 that's a LOT of data, at least 4.8TB without compression! (800GB/tape * 6 tapes). Of course as MS Research found the best way to ship data around is to airmail 1&2U servers full of disks between offices.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    35. Re:lets do the math! by orgelspieler · · Score: 1

      Not to mention long songs. I have 38 songs that are more than 20 MB. Gorcki, Liszt, Taverner, and Mahler top the list. Each of those weigh in at 30 minutes or so. I have over 100 that are more than 10 minutes long. 30,000 downloads of the largest song I have would be 1.3 TB!! I doubt that's what they had in mind when they "clarified" their policy.

    36. Re:lets do the math! by userlame · · Score: 1

      I am 1500 miles from my home town, so I stream the local radio station (256kbps) all day every day (about 30gb/mo, probably).

      I love google.

      (256 kbps) * 1 month = 80.2534128 gigabytes

      :)

  24. Useless? by kputnam · · Score: 1

    Maybe some people are now relieved to know they're not exceeding the quotas, but why doesn't Comcast just provide an exact limit? Exactly how big are these songs, pictures, and emails? Sure 250,000 sounds like a lot of photos.. but how about 250,000 1x1 spacer.gif files (10.25 MB)? I'm asking because I want to know so I can use up 99% of my quota.

    1. Re:Useless? by Anonymous Coward · · Score: 2, Insightful

      why doesn't Comcast just provide an exact limit?
      I want to know so I can use up 99% of my quota.

      I think you just answered your own question.

    2. Re:Useless? by u-235-sentinel · · Score: 1

      why doesn't Comcast just provide an exact limit?
      I want to know so I can use up 99% of my quota.

      I think you just answered your own question.


      So they arbitrarily enforce a one sided contract with undisclosed terms?

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    3. Re:Useless? by LunarCrisis · · Score: 1

      So they arbitrarily enforce a one sided contract with undisclosed terms? I think you just answered your own question.
      --
      Mr. Period: Nine is the one that's right by ten!
      Nine: One day I will kill him. Then, I will be Ten.
    4. Re:Useless? by u-235-sentinel · · Score: 1

      So they arbitrarily enforce a one sided contract with undisclosed terms?
      I think you just answered your own question.


      Yup

      It was more rhetorical to than anything :D

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  25. OK then, so the limit is by QuietLagoon · · Score: 2, Funny
    A customer is exceeding their use limit if they: download the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month.

    Let's see. At about 50 megabytes per song (I use lossless compression), that is 1,500,000 megabytes or 1,500GB per month limit. OK, so if I use only 1,000GB per month, I'm OK, right?

    (am I the only one who has noticed that Comcast still has not given a hard limit, that the limit is still as vague as it has ever been?

    1. Re:OK then, so the limit is by Anonymous Coward · · Score: 0

      (am I the only one who has noticed that Comcast still has not given a hard limit, that the limit is still as vague as it has ever been? HOLY CRAP! That IS right!! Thank you for pointing that out!
    2. Re:OK then, so the limit is by Anonymous Coward · · Score: 0

      50 MB may be lossless, but it isn't "compression".

    3. Re:OK then, so the limit is by Fizzl · · Score: 1

      At about 50 megabytes per song (I use lossless compression)

      Ahem... PCM WAV is not "compression" :)
  26. 13 million emails in a month, eh? by AnonymousDivinity · · Score: 4, Funny

    Well there's an easy solution:
    BitTorrent via SMTP!

    Gotta use all that GMail space somehow...

    --
    --- To each of us a Truth is given.
    1. Re:13 million emails in a month, eh? by Atario · · Score: 1
      Even better:
      1. Encode your own recording of shave-and-a-haircut
      2. Add a terabyte of data in the information fields
      3. Send song
      4. Point out that you only used 1/30,000th of your allotment, and they should count themselves lucky you didn't send your whole ditties collection
      --
      "A great democracy must be progressive or it will soon cease to be a great democracy." --Theodore Roosevelt
    2. Re:13 million emails in a month, eh? by Anonymous Coward · · Score: 0

      Which brings me to an idea. Of course they do not name a limit like 100 GB because everyone would bitch (or sue) if it locked them out already at 98 GB (see other comments). That is America -- you have to watch what you say. But nevertheless, here goes:

      They HAVE stated "13 million emails". So, the deal is, make your DVD uploads to your peer always using SMTP. If it locks out before 13 million emails, you can sue.

  27. Or maybe they should... by The+Analog+Kid · · Score: 2, Interesting

    Put some money into their infrastructure to cope with the demand? Maybe stop overselling? Oh wait that would cost some dollars so forget that idea. Meanwhile, users on Verizon FIOS has reported to download over a terabyte worth of data a month without so much of a letter from Verizon. (who knows how long that lasts though)

    1. Re:Or maybe they should... by Anonymous Coward · · Score: 0

      Or maybe they should...


      Come down harder on their current slaves and even more so future slaves.

      In the feudal-corportist future, you're their peasants. They's the masters. You're on their turf. Suck it up and learn to be a more cheerfully fulfilling slave to their masterhood.

      Of course, y'all could revolt.
    2. Re:Or maybe they should... by _KiTA_ · · Score: 1


      Put some money into their infrastructure to cope with the demand? Maybe stop overselling? Oh wait that would cost some dollars so forget that idea. Meanwhile, users on Verizon FIOS has reported to download over a terabyte worth of data a month without so much of a letter from Verizon. (who knows how long that lasts though)


      Having worked at an ISP, I need to tell you, that for every customer that a DSL / Cable company signs up, the infrastructure required to service them (tearing up the streets, installing fiber / switches / etc) costs them enough that it takes them approximately 22 YEARS of selling you service to make it up.

      There's a reason Comcast and the crew are way, WAY in debt. They're hoping some sort of angelic investors will swoop up and buy their REAL product -- your personal information and your accounts.

      There's also a reason that ISPs, especially smaller ones, are moving to Wifi/Wimax. It takes about 6 months to make back the infrastructure when you hook up a Wireless customer. Not to mention if you're a small ISP and wanting to provide DSL, the phone companies ream you fast, hard, and without lube.

    3. Re:Or maybe they should... by Basilius · · Score: 1

      I've had Verizon FIOS for about sixteen months, and one private torrent site I'm a member of says I've averaged 4.4 GB up, and 4.3 GB down every day for 57 weeks.

      Never had a hint of a complaint from Verizon. The install tech said they're philosophy is "here's your bandwidth, do what you want with it."

    4. Re:Or maybe they should... by Anonymous Coward · · Score: 0

      Hmmm. Sounds to me that Comcast's biggest mistake wasn't becoming an ISP. But servicing the consumer market. The reasons they shouldn't have are 257 comments deep and rising. The business customer would have been better. Less abuse, stronger legal footing, better ROI.*

      *Yes slashdot is doing a fine job in convincing me that the public should be avoided at all costs. Life's too short to be putting up with what I have seen so far.

    5. Re:Or maybe they should... by jonsmirl · · Score: 1

      It may be as simple as the fact that Verizon is a tier one Internet provider (with no settlement fees) and Comcast is not. All of the Bit Torrent traffic is causing Comcast to pay Verizon settlement fees. Talking to some Verizon employees I get the idea that they can deploy FIOS for another ten years without impacting the backbone bandwidth they have available.

      I have 20/5 service and I'm doing about 100GB a week in traffic.

      My top complaint is that they block port 80 which is perfectly legal web server traffic and let you do anything you want peer to peer. I've pointed this out to several employees who are passing it up the chain as a potential PR problem. All the employees admit the P2P traffic is 50x anything that home web servers would generate. The excuse (which may be true) is that this is old policy from the days when http worms were everywhere and home users couldn't deal with them.

    6. Re:Or maybe they should... by rocca · · Score: 1

      > Put some money into their infrastructure to cope with the demand? Maybe stop overselling?

      Of course YOU would be willing to pay the increased costs for this unlimited upgrade, right? I mean rather than paying an artificially low price for a "fair share".

  28. Its' my understanding that the limit is ...... by 3seas · · Score: 1

    ....being in the top 10% of users using the most band width.

    This is based upon ...

    http://moobunny.dreamhosters.com/cgi/mbthread.pl/amiga/expand/149695

    Where Chris had gotten a call. The thing is, He is Blind and his work requires that he upload a good bit of data.

    Blind of not, some will say to hime to get a business line or account. He has asked if one can be had for under $200 a month...

    1. Re:Its' my understanding that the limit is ...... by Hadlock · · Score: 0

      a) $2400/year is pretty damn cheap for a primary buisness expense
      b) either 1) you can write off most or all of the expense or 2) your company should be able to absorb most of that cost

      --
      moox. for a new generation.
  29. Re:They still don't give the exact byte downloadli by tepples · · Score: 1

    If I need more bandwidth than I currently have, let me purchase more. You can, with Comcast Workplace.
  30. Do the math by Spazmania · · Score: 3, Insightful

    30k songs @ 6 megs / mp3 = 180 gigs
    250k pictures @ 1 meg/jpg = 250 gigs
    13M emails @ 20k/email = 260 gigs

    180 gigs / 4.3 gigs per dvd = 42 DVD movies

    So that's quite a bit of data for thirty bucks a month.

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
    1. Re:Do the math by Seumas · · Score: 2, Informative

      There are several problems with your comment.

      + I doubt they are considering songs to be 6mb. I assume they're talking 128kbps (not that anyone even uses such a low bitrate anymore -- not even many decent radio streams).

      + Where in the hell do you live that you get comcast internet service for only $30/mo?! I pay $60/mo, before fees and taxes.

      + I don't care how cheap it is for the amount of bandwidth provided. If I can't get as much bandwidth as I *want*, then it's useless. If I want to drive to the next state, but you will only sell me one gallon of gas, the affordability of that one gallon of gas is meaningless. In other words, if I can get 200gb for $60/mo, then sell me $400gb for $120/mo. If I'm willing to pay for more, GIVE ME MORE. Don't just threaten to ban me for a year, simply because I use more than all the grandmas in this zip code who use it just to email their grandchildren once a year.

    2. Re:Do the math by Spazmania · · Score: 1

      If I'm willing to pay for more, GIVE ME MORE.

      I agree completely. Which is why here in Cox territory I pay $150/mo for a "business" cable Internet link. I get static IP addresses, I'm allowed to have servers and I can use as much bandwidth as I can consume. It also uses a different channel (frequency) that the residential cable modems.

      You do understand that at the residential level its statistics game, right? They can't double the price and give you double the bandwidth, they can only give you double the 95th percentile peak across all users which turns out to be less than the cutoff bandwidth they've chosen.

      --
      Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
    3. Re:Do the math by Seumas · · Score: 1

      I tried to review the business account services that Comcast offers, but from information I've found online and in forums, they seem to have the same strict and imprecise limitations as the residential accounts. The only difference seems to be that they give you more email addresses (I have never checked my comcast email in seven years) and you get some static IPs.

      I tried to contact Comcast to verify this, becuase their business site is terrible and poor in description, but they just transferred me to a "local office" where I sat on hold for 90 minutes at a time each of four times I called. So I just gave up.

    4. Re:Do the math by u-235-sentinel · · Score: 1

      30k songs @ 6 megs / mp3 = 180 gigs
      250k pictures @ 1 meg/jpg = 250 gigs
      13M emails @ 20k/email = 260 gigs

      180 gigs / 4.3 gigs per dvd = 42 DVD movies

      So that's quite a bit of data for thirty bucks a month.


      So is the issue that it's a lot of data for $30 a month or that they are terminating user accounts 30 days after telling people to cut back usage without giving any guidance on what is acceptable use?

      Using only 8% of the pipe they have can get them to around 200 Gigs a month. Only 8%. So faster speeds mean you can get into trouble with Comcast even faster.

      That's concerning.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    5. Re:Do the math by wolfing · · Score: 1

      Not quite. I watch DVDs from Netflix. I don't download too many songs from Itunes, but I do watch videos from YouTube. And what about those freaking bigger flash ads everywhere you click? Comcast has a monopoly of cable TV in many but many areas (mine included), but does it have a monopoly on Internet? Right now, I'm about to ditch them for Verizon Fios, and while I'm at it, remove my forced cable service and go for Dish.

  31. How many Rhode Islands is that? by rjamestaylor · · Score: 1

    How many stones, hands, Rhode Islands would that be?

    --
    -- @rjamestaylor on Ello
  32. Libraries of COngress per Furlong by spineboy · · Score: 1

    if we're talking about data density - but I like it even better for amount of data 'cause it makes no sense.

    --
    ..........FULL STOP.
    1. Re:Libraries of COngress per Furlong by Baddas · · Score: 1

      Density would be LoC per acre-foot. Furlong is a linear measurement.

    2. Re:Libraries of COngress per Furlong by RedWizzard · · Score: 1

      Furlong is not the right unit for length (or area). It should be Libraries of Congress per Football Field.

    3. Re:Libraries of COngress per Furlong by Ungrounded+Lightning · · Score: 1

      On the other hand: Libraries of Congress per Fortnight would actually be a bandwidth measurement.

      --
      Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    4. Re:Libraries of COngress per Furlong by toriver · · Score: 1

      Trombonists per percussionists is a band width measurement.

  33. Re:That ain't much. by Anonymous Coward · · Score: 0

    ...with math skills like that, no wonder you posted anon. 600/5=120 songs.

    Dumb ass.

  34. spam zombies by tepples · · Score: 2, Informative

    250,000 images is about 1 every 10 seconds constantly throughout the month. Which means somebody is going to have to lower the pixel size for the remote security camera.

    13 million emails is about 5 emails PER SECOND the entire month. Or a fraction of the throughput of the average pwned Windows machine.
  35. Nonsense by Jane+Q.+Public · · Score: 1

    No, we don't "need to assume" anything. The simple fact is that this is not a clarification at all... or rather, not much of one at all. Their "explanation" leaves just about everything open to interpretation, which I am sure is what they want.

    1. Re:Nonsense by headkase · · Score: 1

      Actually, it's a great measurement. So you assume from their "clarification" the numbers in the grand-parent post and when they cut you off for "exceeding" their numbers, they are the ones on the wrong side of contract law which would force them to post real non-ambiguous numbers.

      --
      Shh.
    2. Re:Nonsense by Jane+Q.+Public · · Score: 1

      Well, from our point of view it could be considered a good measurement, but trying to enforce it in court is another story. Fact is, Comcast needs a fixed policy, not something open-ended like this. As you say, that can work to consumer advantage in a way, but it is not much advantage if you have to take someone to court to get your paid-for service.

    3. Re:Nonsense by Kythe · · Score: 1

      They've issued such "clarifications" in the past, and the mere fact that they are providing any numbers at all means they do have a limit they could provide, and don't because they don't want most people to realize Comcast's service is, in fact, limited.

      Comcast advertises their service as good for high-bandwidth applications. The fact that they define limits in terms of impossible levels of use of low-bandwidth applications really puts the lie to their advertising, IMHO.

      --

      Kythe
  36. Re:They still don't give the exact byte downloadli by Poromenos1 · · Score: 2, Funny

    Knowing Comcast, you should probably assume the average song size to be about 300 KB.

    --
    Send email from the afterlife! Write your e-will at Dead Man's Switch.
  37. Re:They still don't give the exact byte downloadli by Idaho · · Score: 2, Informative

    the equivalent of 30,000 songs


    I'm also guessing that at ca. 3 MB a song that would round up to ca. 100 GB a month, or 3 GB a day.

    Well, to be honest that limit is not *that* ridiculous, you could download (and watch) two movies a day at 1.5 GB each, or ca. 4-5 hours of video at decent (DivX, not HD) quality. Or downloading and testing at least 2-3 Linux distributions a day.

    What is ridiculous however, is that Comcast just won't state there is a 100 GB limit - even if it were in the small print in the TOS. Most people wouldn't have a clue what it means anyway, but those who care would at least be able to find it.

    However they could probably get sued for false advertising if they publicly admit that there is a fixed limit (they are advertising unlimited use I'm sure). I think this is why they refuse to state this in terms that leave no uncertainty whatsoever.
    --
    Every expression is true, for a given value of 'true'
  38. perhaps 60Gb? by garlicbready · · Score: 1

    I'd say somewhere around 60Gb a month sounds like a realistic figure

    Assuming 2Mb per mp3 at 30000 mp3's
    30000 x 2Mb = 60000Mb (60Gb roughly)

    for picture size
    60000 / 250000 = 240Kb per picture (about average for a large jpg)

    for email size
    60000 / 13000000 = 4.6Kb approx

    (yes I know 1Mb = 1024Kb, but this is just approximations)

    1. Re:perhaps 60Gb? by endymion.nz · · Score: 1

      Actually, 1MiB = 1024KiB. 1MB = 1000KB :)

      --
      mediocrity rules, man
    2. Re:perhaps 60Gb? by PakProtector · · Score: 1

      Actually, 1MiB = 1024KiB. 1MB = 1000KB :)

      I'm sorry. You must be either new here, or a hardware engineer. In the software world, KB == 1024 B, and MB == 1024 KB.

      It's these powers of two, you see...

      Now please stop inventing new words just to be different, when there is a perfectly good word, spelled nearly the same way, that means exactly the same thing, and has since before you were born.

      --

      Edward@Tomato - /home/Edward/ man woman
      man: no entry for woman in the manual.
      "Qua!?"

    3. Re:perhaps 60Gb? by mechsoph · · Score: 1

      Actually... Some people got mad that SI prefixes, kilo/mega/..., were being used to mean something other than 10^3/10^6/... so they made up some new prefixes, kibi/mebi/..., that mean 2^10, 2^20... in the interest of clarity. Whether anyone actually seems to care about this is another matter entirely.

      Wikipedia Article

    4. Re:perhaps 60Gb? by Anonymous Coward · · Score: 0

      Now please stop inventing new words just to be different, when there is a perfectly good word, spelled nearly the same way, that means exactly the same thing, and has since before you were born.


      Yes and it was stupid back then too. It's even worse now. Tell me, without consulting a calculator, how many TiB are in 8.7*10^13 bytes? I can tell you that it's 87TB without consulting anything.

      I understand that RAM is typically manufactured in sizes that are a multiple of 1024. I also understand that 1024 bytes has historically been a common base unit for operating systems to use when allocating memory. However, file sizes and storage capacities have no affinity for multiples of 1024 so why should computers use a units of measurement that only cause confusion to display file sizes and storage capacities?

      There is no compelling reason other than tradition to use the 1024 based system for displaying file sizes to users. I thought computer programmers were supposed to be the sort of people who scoff at tradition, and yet they get a stick up their ass over maintaining this ridiculous tradition.
    5. Re:perhaps 60Gb? by endymion.nz · · Score: 1

      Sorry, I'm not new here, or a hardware engineer. I just think that you should call an orange an orange.

      --
      mediocrity rules, man
    6. Re:perhaps 60Gb? by PakProtector · · Score: 1

      Now please stop inventing new words just to be different, when there is a perfectly good word, spelled nearly the same way, that means exactly the same thing, and has since before you were born.


      Yes and it was stupid back then too. It's even worse now. Tell me, without consulting a calculator, how many TiB are in 8.7*10^13 bytes? I can tell you that it's 87TB without consulting anything.

      I understand that RAM is typically manufactured in sizes that are a multiple of 1024. I also understand that 1024 bytes has historically been a common base unit for operating systems to use when allocating memory. However, file sizes and storage capacities have no affinity for multiples of 1024 so why should computers use a units of measurement that only cause confusion to display file sizes and storage capacities?

      There is no compelling reason other than tradition to use the 1024 based system for displaying file sizes to users. I thought computer programmers were supposed to be the sort of people who scoff at tradition, and yet they get a stick up their ass over maintaining this ridiculous tradition.

      The compelling reason is because digital logic is based on base-2, not base-10.

      Learn some Comp. Sci., then we can argue.

      --

      Edward@Tomato - /home/Edward/ man woman
      man: no entry for woman in the manual.
      "Qua!?"

    7. Re:perhaps 60Gb? by PakProtector · · Score: 1

      No. You seem to think that I should call an orange 'pume orenge,' when I'm a native english speaker, speaking english, to another native english speaker, in a conversation conducted in english.

      --

      Edward@Tomato - /home/Edward/ man woman
      man: no entry for woman in the manual.
      "Qua!?"

    8. Re:perhaps 60Gb? by novakreo · · Score: 1

      Now please stop inventing new words just to be different, when there is a perfectly good word, spelled nearly the same way, that means exactly the same thing, and has since before you were born.

      Please stop taking standard prefixes, known and used worldwide, and redefining them just to be different, just because you think data storage is somehow special.
      --
      O frabjous day! Callooh! Callay!
    9. Re:perhaps 60Gb? by endymion.nz · · Score: 1

      No, I'm just saying there are different words for binary and decimal prefixes. It makes sense to use the binary prefix when you're talking about numbers that are powers of two.

      --
      mediocrity rules, man
  39. Good! by Pendersempai · · Score: 1, Flamebait

    650 GB/mo seems like a perfectly reasonable limit for a personal, residential internet subscription. I'm glad there's a limit on it; that means excessive users will have to pay for the strain they put on the network, so that those of us who use it normally can get better bandwidth at the same cost.

    1. Re:Good! by Seumas · · Score: 1

      Where in the hell are you getting this random "650gb" limit? You are overboard by about a multiple of three.

      Second, you have NEVER suffered slow standard service browsing slashdot or emailing grandma because some guy is sucking up bandwidth through bit torrent or porn downloads at the end of your block.

      Third, if that was truly a valid concern, the answer is to use traffic shaping and throttling, rather than banning customers. What is the point in banning someone NEXT month for excessive use that *supposedly* impacted service for the entire node LAST month? So 100 or more customers suffer for an entire month or two before Comcast even addresses the problem? Wouldn't it make more sense to impose reasonable throttling techniques in real time, so that one can consume as much bandwidth as they are paying for (without overall monthly limit) as long as there is little network usage at the time -- and when periods are at their peak, throttling that person's connection back?

    2. Re:Good! by Chandon+Seldon · · Score: 1

      I'm glad there's a limit on it; that means excessive users will have to pay for the strain they put on the network, so that those of us who use it normally can get better bandwidth at the same cost.

      If there was a specific disclosed limit and users could exceed it for a reasonable charge then no-one would be complaining. The problem is that they keep the limit secret and then just immediately disconnect accounts that exceed it. To put it more simply: they're abusing their government granted monopoly by refusing to provide the service that the town or city has contracted them to provide.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
    3. Re:Good! by Anonymous Coward · · Score: 0

      I think you have it wrong. Clearly it is 640 GB/mo that should be enough for anyone.

  40. It is not as bad as you think... by tgatliff · · Score: 5, Informative

    I spoke with a comcast friend of mine who is at the executive level about two weeks ago on this... He said that the reason they do not want ot specify the exactly amount is that most of the time they do not care because they have plenty of throughput. Meaning, because their network is mostly shared (unlike the telcos) bottelnecks do occur from time to time. He saids that most of their subnets are fine (over 90% in fact), but occasionally they get a couple areas where he says they constantly have problems with getting their digital services to work well and they almost always find that it is because of huge amounts of p2p traffic. He also said that in an ideal world this would be handled at the network level, but that their p2p limiting ability does not work at this point for balancing balancing the traffic. He said he had no clue what routers they are using, though... He said that the worst part is that in some cases, if they upgrade their "uplink" (my word, not his) to fix the issue, it just means that more traffic, and the problem still is there. In short, the end result is that when they have allot of customers call in saying they are having problems with their service in a particular area, they first try to upgrade their "uplink", then if that does not work, they tell the particular customers to please stop it, and in the few cases where this does not work then they finally just pull the plug on the problematic customer. He mentioned that it rarely happens, though, which is why they are completely baffled internally on why the press is so against on them right now...

    1. Re:It is not as bad as you think... by Secrity · · Score: 1

      "He mentioned that it rarely happens, though, which is why they are completely baffled internally on why the press is so against on them right now..."

      It has to do with the fact that customers are disconnected for over-using a service that is advertised as being 'unlimited'.

    2. Re:It is not as bad as you think... by kmahan · · Score: 3, Insightful

      Why are they baffled? They use the word "unlimited". To most people that means "without limit".

      They like the sound of the word in their advertising. They just don't like to have to live up to that definition.

      --
      Invalid Checksum. Retrying.
    3. Re:It is not as bad as you think... by Seumas · · Score: 5, Interesting

      No, the press is against them right now, because instead of saying "sir, your usage of this service is impacting the experience of other paying subscribers on this node and we request that you reduce your usage to 250gb/mo", they are addressing the problem by saying "Sir, this is the Comcast Security Services department and we are calling to inform you that we are concerned with your monthly usage for last month, totalling XYZ gigabytes. This is negatively impacting people in your area and if you ever use too much again, we will terminate you for a year".

      Notice that in the second situation -- which is the reality of what they do -- they don't offer any information on what "stop it" means. I actually had to deal with comcast on this a few months ago. I told the person on the phone that I definitely don't want to cause problems for anyone else on the service, so I would like to know how much I should reduce my usage by. How many gigabytes? What percentage of the previous month's usage? They wouldn't tell me. So I just got a vague "stop doing that". Gee, how fucking helpful.

      And of course, they have no way to sell me additional services, either. If I use too much, I'd gladly buy a second account. If I'm willing to pay for two spots on the node, why not give them to me?! I thought they were a corporation that was all about the capitalist ideal and not the one-size-fits-all socialism style solution? What's appropriate for the elderly couple down the street may not be appropriate for my needs. That doesn't make me a bad person or a bad customer. It makes me someone looking for a service. And since my taxes and government help allow you to own a monopoly in this region -- this preventing competition for me to turn to so I can FIND those services that do fit me -- I feel there is some degree of obligation to expand those service options.

    4. Re:It is not as bad as you think... by QuietLagoon · · Score: 2, Informative
      I spoke with a comcast friend of mine who is at the executive level about two weeks ago on this... He said ... then if that does not work, they tell the particular customers to please stop it, and in the few cases where this does not work then they finally just pull the plug on the problematic customer.

      Hmmm.... all the reports I have read about Comcast shutting down their customers have indicated that the first step your friend mentioned ("telling the customer to stop it") does not exist, that Comcast goes directly and without notice to pulling the plug.

      So it appears that your executive friend is either misinformed of what it really occurring out in the wilds of Comcastland, or he is being less than honest.

    5. Re:It is not as bad as you think... by innocent_white_lamb · · Score: 1

      If I'm willing to pay for two spots on the node, why not give them to me?!
       
      Why not just call up their order department and ask them for a second account, without going into details about what you want it for. (That's really none of their business and I can't imagine why they would ask you, or care. Maybe you want it for your downstairs tenant or something...)
       
      Have you tried that?

      --
      If you're a zombie and you know it, bite your friend!
    6. Re:It is not as bad as you think... by Alsee · · Score: 2, Interesting

      He mentioned that it rarely happens, though, which is why they are completely baffled internally on why the press is so against on them right now...

      Tell him that the Mattel toys he buys for his toddler are *rarely* painted with lead paint, and that the Metz Fresh's spinach he ate for dinner is *rarely* infected with E. coli. And ask him how he feels about that.

      However rare it may be, each customer is going to hear it as a direct threat of getting cut off. People are particularly disturbed by the threat because they are being denied any "safe zone". People would be far more comfortable with an explicit "You are guaranteed safe at X, we may let you slide up to Y, but we could cut you off at X".

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    7. Re:It is not as bad as you think... by ucblockhead · · Score: 1

      No one dies when they lose their connection.

      --
      The cake is a pie
    8. Re:It is not as bad as you think... by Anonymous Coward · · Score: 0

      and he is a lying sack of shit.

      Comcast oversells almost ALL markets on bandwidth. They buy too little bandwidth to the internet backbone because it's expensive. and that is where they are having problems.

      your high level executive friend is bold face lying to you, or from my personal experience in working at the company, he actually does not have a clue at all as to the state of the customer IP network for Broadband, and is simply parroting what the last powerpoint presentation he was shown told him.

      I'm betting on the latter sprinkled with some marketing BS to make it shiny.

      They are overselling the backbone connection in every market. Chicago has drastically oversold it's backbone connection and they are hemroging money because of the poorly executed fiber ring they have been half assing for the past 3 years in the midwest for broadband and IP digital video. the costs have spiraled out of control, and there is no real redundancy in it.

      Their P2P balancing and identification technology is at least 5 years out of date. current BT clients fool it easily and management refuses to upgrade because they refuse to listen to us engineers that know what the hell we are talking about. if you use Azeurus, you are effectively invisible to comcast, specifically if you turn on allow encrypted connections only.

      Posting anon to avoid the useless executives from finding out who I am and retaliating for telling out dirty secrets.

    9. Re:It is not as bad as you think... by westlake · · Score: 3, Informative
      Why are they baffled? They use the word "unlimited". To most people that means "without limit". They like the sound of the word in their advertising. They just don't like to have to live up to that definition.

      As much as the Geek would like to have it otherwise, "unlimited" residential broadband has never meant anything more than "always-on" access at a flat monthly rate.

      As opposed to the $8-12 an hour you paid for dial-up in the Compuserve era.

    10. Re:It is not as bad as you think... by porkThreeWays · · Score: 1

      They are big enough they can traffic shape. I understand it's shared internet, but Comcast is no mom and pop operation. I'm pretty sure they have the talent in house to implement that sort of thing. They could create some sort of algorithm such as if X customers are each using Y percent of the total pipe, allow Z mbits per customer to keep it fair. This creates a sliding scale of fairness so during offpeak usage one person can be allowed to use a crapload of bandwidth for big downloads, and during peak usage everyone still has pretty fast internet, but 3-4 people can't dominate the bandwidth usage and screw everyone else.

      --
      If an officer ever threatens to taze you, say you have a pacemaker.
    11. Re:It is not as bad as you think... by Osty · · Score: 1

      Hmmm.... all the reports I have read about Comcast shutting down their customers have indicated that the first step your friend mentioned ("telling the customer to stop it") does not exist, that Comcast goes directly and without notice to pulling the plug.

      Keep in mind that there are two sides to every story, and we rarely ever see both of them when the media gets ahold of it. Was there really no, "Please stop it," phone call, or is the slighted customer just omitting that part because he's pissed that he didn't stop it and Comcast cut him off? At the same time, the original poster represents the viewpoint of a Comcast employee, so of course that's going to spin in Comcast's favor ("We try to be nice and understanding. We really do. We give you multiple warnings and chances, but sometimes enough is enough"). The truth of the matter lies somewhere in the middle, where it's neither newsworthy nor sensational.

    12. Re:It is not as bad as you think... by pyrrhonist · · Score: 4, Funny

      Yeah, you tell that to Switch and Apoc...

      --
      Show me on the doll where his noodly appendage touched you.
    13. Re:It is not as bad as you think... by Anonymous Coward · · Score: 0

      I spoke with a comcast friend of mine who is at the executive level about two weeks ago on this... He said that the reason they do not want ot specify the exactly amount is that most of the time they do not care because they have plenty of throughput. Meaning, because their network is mostly shared (unlike the telcos) bottelnecks do occur from time to time. He saids that most of their subnets are fine (over 90% in fact), but occasionally they get a couple areas where he says they constantly have problems with getting their digital services to work well and they almost always find that it is because of huge amounts of p2p traffic. He also said that in an ideal world this would be handled at the network level, but that their p2p limiting ability does not work at this point for balancing balancing the traffic. He said he had no clue what routers they are using, though... He said that the worst part is that in some cases, if they upgrade their "uplink" (my word, not his) to fix the issue, it just means that more traffic, and the problem still is there. In short, the end result is that when they have allot of customers call in saying they are having problems with their service in a particular area, they first try to upgrade their "uplink", then if that does not work, they tell the particular customers to please stop it, and in the few cases where this does not work then they finally just pull the plug on the problematic customer. He mentioned that it rarely happens, though, which is why they are completely baffled internally on why the press is so against on them right now...


      That is all very well and good, however, does Comcast have the ability to maintain PHYSICAL line security yet?

      If not, then this entire discussion is moot, because when some cheapskate down the block does a really bad coax connection to steal cable your modem s/n will drop to almost nothing. You will have a connection but at about 300 baud.

      Bad coax tap jobs by cable TV thieves are Comcast's biggest problem. P2P abusers are nothing if your modem's signal to noise is like 2 because some asshole has to see the game but won't pay for it.

      Comcast is useless as an ISP until they can figure out how to PHYSICALLY secure their coax network. (NOTE: COAX is a superior signal conductor, but very fussy about connections)

      Seriously, correlate network capacity with major sporting events and the problem will become quite evident.
    14. Re:It is not as bad as you think... by SeaFox · · Score: 1

      It has to do with the fact that customers are disconnected for over-using a service that is advertised as being 'unlimited'.

      Plus, thanks to local monopolies, the customer may have no one else to get higher-speed service from. The cablecos ask for a monopoly from the local governments with the idea they will service all the customers, then they cherry pick who they actually keep as customers. It's s "want to have your cake and eat it too", situation.
    15. Re:It is not as bad as you think... by LoveMuscle · · Score: 1

      Where is it advertised as unlimited? Seriously!??!?!.....

    16. Re:It is not as bad as you think... by jmdc · · Score: 2, Interesting

      I thought they were a corporation that was all about the capitalist ideal and not the one-size-fits-all socialism style solution? I know my user id is about 10 orders of magnitude too high to start a new meme, but I wish there was a "socialism vs capitalism" analog to Goodwin's Law.
    17. Re:It is not as bad as you think... by dcollins · · Score: 1

      "If I use too much, I'd gladly buy a second account. If I'm willing to pay for two spots on the node, why not give them to me?! I thought they were a corporation that was all about the capitalist ideal and not the one-size-fits-all socialism style solution? What's appropriate for the elderly couple down the street may not be appropriate for my needs. That doesn't make me a bad person or a bad customer. It makes me someone looking for a service."

      My best friend has a story: whenever his grandfather goes into a store and the clerks are bored or disinterested or unresponsive, he goes, "I want to give you my money. Don't you want my money!?" -- all incredulous-like.

      My uptake on this is: No, they don't want your money. Phone agent #123 doesn't get any benefit out of your particular account being active or not for Comcast. Any individual case is completely, utterly negligible to the company's bottom line. If you're looking for responsiveness from individual purchasing decisions, that will never happen.

      They don't give a damn about your particular individual money.

      --
      We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes
    18. Re:It is not as bad as you think... by Anonymous Coward · · Score: 0

      I thought they were a corporation that was all about the capitalist ideal and not the one-size-fits-all socialism style solution?

      Way to throw words around. Corporations *are* all about one-size-fits-all. Imagine how rare and expensive a Ford would be if they were custom-built. If you don't think large corporations are similar to socialism, go watch Office Space again.

      If you want to see capitalism and the free market at work, find a small business, not a giant media conglomerate.

    19. Re:It is not as bad as you think... by Secrity · · Score: 1

      I remember seeing advertising where Comcast used the word "Unlimited", they seem to have stopped using that word in their advertising. Since they stopped using the word "Unlimited", where have they said what the limit is? How many other industries could get away with saying that there is a limit but not disclose what that limit is?

      Other than the inconsistent and vague stories regarding some sort of secret limit, the only official information I could find regarding any bandwidth limitation is in their TOS. The problem is that their TOS does not say what the actual limit is and it does not say where the actual limit is published.

      Buried in Comcast's TOS is the sentence:

      ndwidth in excess of the applicable limitations, that is a violation of this Policy."

      "You shall ensure that your bandwidth consumption using the Service does not exceed the limitations that are now in effect or may be established in the future."

      This limitation is meaningless when there are no published limits, no published limits means that there are no limits.

    20. Re:It is not as bad as you think... by QuietLagoon · · Score: 1
      The truth of the matter lies somewhere in the middle

      The truth of the matter can lie anywhere between the two endpoints, or at either of the endpoints. It does not have to lie in the middle.

    21. Re:It is not as bad as you think... by xantho · · Score: 1

      But you'll find that in very nearly 100% of the cases, it does in fact, lie somewhere in the middle. Yes, mathematically it could lie at one of the endpoints, but given that all sides are biased for themselves in some regard, it's not particularly likely.

    22. Re:It is not as bad as you think... by Rogerborg · · Score: 1

      I spoke with a comcast friend of mine who is at the executive level about two weeks ago on this

      Well, just last week, I spoke to the guy who's the boss of the guy you spoke to, and he said that the guy you spoke to spends far too much time locked in a stall in the Executive Restroom, making rustling and moaning sounds, so I hardly think that he's a credible source. You can believe that, because my imaginary friend earns more imaginary money than your imaginary friend.

      --
      If you were blocking sigs, you wouldn't have to read this.
    23. Re:It is not as bad as you think... by brkello · · Score: 1

      Or you could just stop downloading so much crap and find a new hobby. :)

      --
      Support a great indie game: http://www.abaddon360.com
    24. Re:It is not as bad as you think... by An+Onerous+Coward · · Score: 1

      Buying a second account isn't a viable solution for them. You'll probably still be using more than twenty normal customers, and the amount of bandwidth you use will still degrade service for every other customer on your loop.

      To put it another way: the cable loop you're sharing with the rest of the neighborhood only has a finite amount of bandwidth, that has to be "equitably" split maybe thirty to a hundred ways. As one of the heaviest users, it's insanity to think that buying a second share would entitle you to twice as much bandwidth as you're using now.

      But while I understand that they have a finite resource that has to be divided equitably, cable providers also enjoy something of a monopoly position, which makes it far easier for them to kick off high-usage customers rather than forking over the cash to upgrade their systems. So there are probably some perfectly good reasons for you to be offended.

      --

      You want the truthiness? You can't handle the truthiness!

    25. Re:It is not as bad as you think... by Cramer · · Score: 1

      Look at things from their pocket book... you pay them $60(?) per month but end up costing them thousands in lost customers and support phone calls. 1 account or 20 accounts, it's the same issue: your activities are disruptive to all the other customers on that node. If you want to use that kind of constant bandwidth, then *buy* it. Most cable ISPs have a commercial side ("business cable") that will gladly sell you SLA'd connectivity. It'll be significantly more expensive than what you pay now.

      Your "residential cable" connection was not intended to be used as you are using it. It's not a matter of "unlimited", or "unmetered"; you can use as much bandwidth as you want AS LONG AS IT ISN'T DISRUPTIVE TO OTHERS. That bar isn't at a fixed level, so "reduce to X" isn't an option.

    26. Re:It is not as bad as you think... by tgatliff · · Score: 1

      Wow.. So one of my neighbors is actually just my imaginary friend? Now that is just too cool, but I guess as long as he keeps mowing his lawn Im OK with it... :-)

    27. Re:It is not as bad as you think... by Anonymous Coward · · Score: 0

      Your user id is 7 digits.
      "I know my user id is about 10 orders of magnitude too high to start a new meme" ...
      So who can start a meme? Al Gore?

  41. 2.3 hours of video by Anonymous Coward · · Score: 0

    A video at 30 frames per second would run beyond 250000 pictures in around 2.3 hours.

    I think I may be way over, of course this isn't taking into account compression

    1. Re:2.3 hours of video by tepples · · Score: 1

      A video at 30 frames per second would run beyond 250000 pictures in around 2.3 hours. It's a good thing that video compression only stores the first picture of each shot, and then stores approximate diffs of pictures after that.
  42. Re:They still don't give the exact byte downloadli by danwat1234 · · Score: 1

    VERY good point Sir. We just have to assume that the 'limits' are for uncompressed music, e-mails with embedded images, and pictures from a typical 7MP camera. So for the pictures, about 1.75MB per picture; 1.75 *250,000=437,500 MBs. I know that this is very unlikely to be the 'magic' actual limit that Comcast employs.

  43. We could find out the aprox limit... by calebt3 · · Score: 1

    If we can find a reasonable song size that multiplied by 30,000 would equal 250,000 multiplied by a reasonable picture size (although reasonable is a subjective term). Maybe an average mp3 and a 600*400 pixel 24-bit color jpg image?

  44. So filling a 160GB iPod in 1Month = BANNED by E8086 · · Score: 1

    I can't think of a good reason for anyone doing this, but if someone were to fill their shiny new 160GB iPod in less than a month, from the iTunes Store, they would find them self being banned from Comcast for downloading content they PAID for?
    Who let someone use "Clarifies" in this context? And what's with trying to measure usage in 'songs'? Are they in MAFIAA's pocket too? Of course everyone is always downloading songs from Kazaa and MediaSentry torrents.

    It would probably easier to pick a number and setup a page where everyone can check their monthly usage, my college IT dept did this so it can't be that difficult, unless it's not profitable enough for them.

    --
    F7 doesn't work, ignore spelling and grammar
    1. Re:So filling a 160GB iPod in 1Month = BANNED by gravos · · Score: 5, Funny

      3MB per song $0.99 per song 53333 songs per 160GB iPod $52800 to fill 160GB iPod And your worried about your connection being cut off?

    2. Re:So filling a 160GB iPod in 1Month = BANNED by mobby_6kl · · Score: 1

      Well, the user paid Apple for the content, so Comcast doesn't really give a shit whether someone else is being paid for it or not. It's just their bandwidth being used, whether someone's buying DRM'd crap from itunes or leeching off FTP servers.

      Of course, having a strictly defined limit (say 100 GB/month) would make much more sense, and that's exactly what most IPSs (that do have limits) do around here.

    3. Re:So filling a 160GB iPod in 1Month = BANNED by Hadlock · · Score: 1

      Where do you work that you can afford not only a new 160gb ipod, but $30,000 worth of music, in addition to your living expenses? Are they hiring?

      --
      moox. for a new generation.
    4. Re:So filling a 160GB iPod in 1Month = BANNED by Anonymous Coward · · Score: 0

      He could buy movies. They're a much more efficient way of wasting money at the iTunes store.

    5. Re:So filling a 160GB iPod in 1Month = BANNED by Anonymous Coward · · Score: 0

      Sensationalist bullshit.

      They're striking out on volume, not illegality.

      Ugh..

      Nothing worse than reading FUD posts from idiots in the height of towering rage, drawing incorrect conclusions - generally about some evil corporation.

  45. Re:They still don't give the exact byte downloadli by The+Clockwork+Troll · · Score: 2, Interesting

    Comcast Workplace has the same downstream bandwidth limits, you just get slightly more upstream and the ability to have static IPs.

    In fact, CW is even more restrictive (at least in my market) because you don't benefit as much from PowerBoost (a bandwidth surge during the first 10MB of any transfer in which residential users may temporarily get as much as 24Mbits/sec).

    --

    There are no karma whores, only moderation johns
  46. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    I would think it would also depend on how much you are also sending upstream.
    100gb down and 20gb up a month is a lot more expensive the 100gb and
    nothing upstream.
    I have comcast (business) and do ~150gb of usenet each month for some time now.
    a fair amount of torrents as well. how much up I dont know but I never
    really seen any evidence of the supposedly comcast reset packets on upstream
    side bittorrents.

  47. Classical music? by techmuse · · Score: 1, Insightful

    So I listen to a lot of classical music, which I encode at a high bit rate. One "song" can be 30 or 40 minutes and 50 or 60 MB or more. Do I get more bandwidth than someone who listens to pop?

    The typical size of a picture on my computer is probably around 1600x1200. Do I get more bandwidth than someone with smaller pictures?

    My e-mails are usually pretty small, unless someone sends me a large attachment. Which of my e-mails are we using as the e-mail unit?

    1. Re:Classical music? by Nimey · · Score: 1

      So I listen to a lot of classical music, which I encode at a high bit rate. One "song" can be 30 or 40 minutes and 50 or 60 MB or more. Do I get more bandwidth than someone who listens to pop? In a just world, you would.
      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    2. Re:Classical music? by Verte · · Score: 1

      And if it doesn't have singing, it shouldn't actually count towards your total, since it's not a song! You sir, get 30,000 FLAC encoded Ring Cycles.

      --
      We at slashdot are scientists, specialists and kernel hackers. Your FUD will be found out.
  48. Not really clear enough by Dark_Nova · · Score: 5, Interesting

    Here in Australia, we have had download quotas since the early days of broadband. This is necessary due to the extremely high costs associated with international data links here (there is a duopoly on submarine telecommunication cables linking Australia to the rest of the world, so prices are high).

    While nobody in Australia really likes the download quotas, our ISPs at least spell out the limits in detail, and allow users to check their current usage in real-time. A variety of Internet plan options are available, so heavy users can opt to pay extra to have a higher download quota (e.g. see iiNet's plans and Internode's plans).

    Comcast seem to be introducing quotas without really going all the way. I guess they view this as being more "gentle" than actually imposing hard limits, but I'd say that it's just more confusing. Users need to know what their quotas are and how much they have downloaded, otherwise, the whole system just seems arbitrary.

    I can see how US ISPs might want to impose some usage limits on their customers. Data connectivity is cheap there, but it isn't free... and people are getting ever-faster home connections. However, if they are going to do this sort of thing, they need to spell out exactly what the limits are, and what the consequences are for going over those limits. Vague statements like "30,000 songs" don't really help anyone.

    1. Re:Not really clear enough by tepples · · Score: 1

      (there is a duopoly on submarine telecommunication cables linking Australia to the rest of the world, so prices are high) Is it a government-enforced duopoly, or is it just that no other firms find it worth the cost to lay and maintain submarine cable?
    2. Re:Not really clear enough by Dark_Nova · · Score: 2, Informative

      The duopoly on submarine telecoms cables in Australia is mainly just due to the insanely high costs of laying and maintaining them. The only companies that are willing to invest in this sort of infrastructure are those that can justify an investment that won't pay-off for decades.

      Luckily, there is a third cable being laid at present. A group of Australian telecoms companies have come up with the idea to lay a cable to Guam, which can then peer with US cables there. This should introduce some more competition into the market, and will hopefully drive down prices significantly.

    3. Re:Not really clear enough by calidoscope · · Score: 1

      Here in Australia, we have had download quotas since the early days of broadband. This is necessary due to the extremely high costs associated with international data links here (there is a duopoly on submarine telecommunication cables linking Australia to the rest of the world, so prices are high).


      Do they make any distinction between domestic and international bandwidth? Seems to me that the purely domestic traffic would have significantly lower cost of service than international.


      On a similar note, I can see some rationale for an ISP to say that bandwidth on the local network is unlimited, but caps will be put on traffic to/from outside the network.

      --
      A Shadeless room is a brighter room.
    4. Re:Not really clear enough by Anonymous Coward · · Score: 1, Informative

      @calidoscope:

      Some ISPs do make that distinction, yes. One of the major ISPs in Australia is bigpond, which is a subsidiary of the country's major telecommunications provider, Telstra.

      IIRC, bigpond's plans give you unlimited downloads of data hosted on their own (Australian) servers, such as games, music, video and so on. They only count downloads from non-bigpond servers (including overseas ones).

    5. Re:Not really clear enough by Anonymous Coward · · Score: 1, Informative

      Domestic links aren't cheap either, Telstra (our local telecoms monopoly) charge through the nose for them. Domestic connections are certainly cheaper than international ones, but they are still more than ten times the price of similar connections in the US.

      However, some downloads are unmetered. For example, many ISPs who peer with the PIPE network give free downloads ISPs who do the same. Also, downloads within each ISP's network are usually free. Most ISPs have large download mirrors so that users can take advantage of this.

  49. Re:They still don't give the exact byte downloadli by tepples · · Score: 2, Informative

    However they could probably get sued for false advertising if they publicly admit that there is a fixed limit (they are advertising unlimited use I'm sure). I don't think Comcast advertises "unlimited use" anymore. The ads I've seen talk about the following features of Comcast High-Speed Internet:
    1. "Always on", which in practice means upwards of 90 percent uptime compared to dial-up Internet access's sub-10 percent uptime.
    2. Faster completion of common downloads than DSL or dial-up, especially with the new "PowerBoost" feature that increases the modem's speed for the first few megabytes of a large download.
  50. self-intrest by Anonymous Coward · · Score: 0

    i don't know how anyone can trust the cable companies. tnhey are notorious for extreme self-intrest governing policies.

  51. Priorities by EmbeddedJanitor · · Score: 1

    new brain first.

    --
    Engineering is the art of compromise.
  52. LOL @ 250,000 pictures by Anonymous Coward · · Score: 0

    250,000 pictures = 1 feature length film!

    I guess this puts a kink in all those online film distribution services! Perhaps they should discuss net neutrality with comcast? :D

  53. Limits and Sharing by saterdaies · · Score: 4, Insightful

    Comcast should have put the limits in terms of GB, but I think we can understand the limits they have put down.

    Songs are considered (by non /. people) to be around 4MB. It's what Apple uses as a benchmark as well as many others. It's a decent estimation. That puts Comcast's limit at 120GB per month. If you assume 2-3MP images of around 1MB a piece, the limit is around 250GB.

    Those are limits that the vast majority of people will not come up against. If you downloaded Ubuntu every single day for a month, you would hit 21GB. If you downloaded a high res Xvid movie every day for a month (1.4GB a piece), you would hit 42GB.

    Suffice it to say, the limit is high. It's high enough that for almost everyone, it doesn't matter that it exists.

    Oh, for comparison's sake, you would have to fully load a T1 connection over a quarter of a month to hit the 120GB limit. You would have to be using more than half a T1 connection to hit the 250GB mark. Cable is a shared resource. If you need a dedicated resource, maybe a T1 is right for you. At some point, nothing is unlimited. We're lucky that the internet adapts so well to sharing that 99.9% of people can pay very little for a lot, but some people need dedicated resources.

    1. Re:Limits and Sharing by Mad+Merlin · · Score: 1

      Oh, for comparison's sake, you would have to fully load a T1 connection over a quarter of a month to hit the 120GB limit. You would have to be using more than half a T1 connection to hit the 250GB mark. Cable is a shared resource. If you need a dedicated resource, maybe a T1 is right for you.

      That might sound like a lot of bandwidth, but a T1 is really not very high bandwidth at all, they're about 1.5 Mbit/s (both up and down). In comparison, that's about 1/10th the speed of a typical broadband connection around here. Also, if you were to fully load said broadband connection (15 Mbit) for one day, you'd be well over 100G already.

    2. Re:Limits and Sharing by Anonymous Coward · · Score: 0

      24-7 128 kilobit streaming radio adds up to 40 gigabytes a month

      So three people doing that would add up to 120 gigabytes... I think the difference from doing full 24-7 could be made up by other activities online.

  54. Dilbert Moment by Anonymous Coward · · Score: 2, Funny

    Scott Adams 1996/01/25

    PHB: I've asked Dogbert to help us get rid of our most troublesome customers.

    Dogbert: Ten percent of your customers account for ninety percent of your service costs. They must be eliminated.

    Alice: Is that the same group of customers who actually use our product?

    Dogbert: Plus the ones who were injured unpacking it.

  55. Re:They still don't give the exact byte downloadli by bughouse26 · · Score: 3, Interesting

    If you use 5MB for the average song:

    30,000 x 5MB == 150,000MB ~= 145GB

    15KB for the average email:

    13,000,000 x 15KB == 195,000,000KB ~= 186GB

    600KB for the average picture:

    600KB x 250,000 == 150,000,000KB ~= 143GB

    So if you stay under 125GB / month you're probably safe. Not quite unlimited if you ask me!

  56. FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 3, Insightful

    If Comcast advertises that its service delivers downloads "up to 12Mb/s" (which is exactly what they advertise here on TV), then they are advertising that they can deliver UP TO:

    (12Mb / second) x (86,400 seconds / day) x (30 days / month)

    = 12 x 86,400 x 30 Mb

    = 31,104,000 Mb (that's megaBITS, so)

    = 3,888,000 MB !!!

    That is almost 4 terabytes worth of downloads.

    Now, I am not saying that one should actually get as much as the theoretical maximum, but if Comcast is actually setting a limit that is substantially lower than that, then the simple fact is that they are guilty of fraud and false advertising.

    Further, if there is not a FIXED limit based on recognizable standards that is included in the contract, then they open themselves to liability for suits based on discrimination and arbitrary enforcement of their policies. (If it can even be called a legal policy, not being contained in the contract, and blatantly contradicting what they advertise.)

    I think they had better clear this up like right now, or they could be in trouble of their own making.

    1. Re:FALSE ADVERTISING!!! by MMC+Monster · · Score: 1

      That is almost 4 terabytes worth of downloads.

      Now, I am not saying that one should actually get as much as the theoretical maximum, but if Comcast is actually setting a limit that is substantially lower than that, then the simple fact is that they are guilty of fraud and false advertising. And if they set a limit above higher than that, they can rightfully say that people that go over the limit are breaking the laws (of physics). Of course they are going to set a limit below that number. It would be foolish to set a number higher than it. :-)
      --
      Help! I'm a slashdot refugee.
    2. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      Please cite where Comcast advertises unlimited bandwidth. Hint: you can't.

    3. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      I did not state that they advertised unlimited bandwidth. Please go back and read it again... obviously you misunderstood something.

    4. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      By the smiley, I take it that this was tongue-in-cheek. But just in case you misunderstood, what I was saying is that they should not set ANY limit, other than what they advertise. If they do, then they are not advertising honestly.

    5. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      However, after having written that, I will add that Comcast has, in fact, advertised "unlimited downloads" in my area. I so not see that it matters whether "unlimited" means files or bytes... the end result is approximately the same.

    6. Re:FALSE ADVERTISING!!! by MMC+Monster · · Score: 1

      Yeah, I was being playful. In reality, I'm not sure what the right thing to do is. If Comcast were to advertise as "At least 4 terabytes of downloads", it would be confusing to a lot of potential consumers. It would have to be all ISPs being mandated to advertise their hard limits to really make it fair.

      --
      Help! I'm a slashdot refugee.
    7. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      Now, I am not saying that one should actually get as much as the theoretical maximum, but if Comcast is actually setting a limit that is substantially lower than that, then the simple fact is that they are guilty of fraud and false advertising.

      People like you will get it capped with a hard number. Probably 10GB or so.

      Good work.

    8. Re:FALSE ADVERTISING!!! by dirk · · Score: 1

      They advertise the speed their service runs at. No where does it say you can use the service at max speed at all times. If I advertise a car that can go up to 100 MPH, is it false advertising because you can't always run the car at 100 MPH because you have to stop for gas, get the oil changed, etc?

      The speed on the connection is completely separate from the amount you can download via the connection. Granted, they should spell out the limit if there is one, but just because they tell you the possible download speed doesn't mean the limit is the theoretical maximum you could download.

      --

      "Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
    9. Re:FALSE ADVERTISING!!! by hazzey · · Score: 1

      If Comcast advertises that its service delivers downloads "up to 12Mb/s" (which is exactly what they advertise here on TV), then they are advertising that they can deliver UP TO:
      ...
      Now, I am not saying that one should actually get as much as the theoretical maximum, but if Comcast is actually setting a limit that is substantially lower than that, then the simple fact is that they are guilty of fraud and false advertising.

      Apparently you don't understand why they say "up to". It is so that they don't have to actually meet that standard. It can be "up to" 12 Mb/s for one second and 56kb/s for the rest of the month and they still have correctly advertised their product.

      This isn't to say that not having a hard limit is proper, but at least keep your focus on the issue at hand.

    10. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      That is not quite the same thing. It might be, if auto manufacturers advertised ONLY that the car went "up to" 100 mph, but then (without telling you) put in restrictions that kept it down to an average of only 1 mph over a month. Wouldn't you say that was a bit -- ahem -- "misleading"? That is not an exaggeration... the difference between 4TB and, say, 40GB is a factor of 100.

    11. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      Please see my reply to dirk's similar comment. I am well aware of what "up to" means. But if a car is advertised to go "up to" 100 mph, how would you react if, without telling you, they built in a governor so that it only averaged 1 mph over an entire month? Then, if you tried to do better than that, they just shut if off completely?

      That is the kind of scale we are talking about here. Can you tell me, honestly, that would not piss you off?

    12. Re:FALSE ADVERTISING!!! by at_slashdot · · Score: 1

      That's actually an interesting calculation, would 30,000 songs, 250,000 pictures or 13 million emails fit in that 4 TB? I doubt it.

      --
      "It is our choices, Harry, that show what we truly are, far more than our abilities." -- Prof. Dumbledore
    13. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      Yes, ALL of those together would easily fit within 4TB.

    14. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      This was modded insightful?
      God, the mods are as dumb as the poster.
      Comcast advertises 12Mb/s and their connection goes 12Mb/s thefore there is no false advertising.
      If they put a cap on how much you can transfer a month that doesn't change the fact that you still have a 12Mb/s downlink. It just means you can't run the thing none stop 24/7.

      It might be false advertising if they said something like 'Enjoy our 12Mb/s download speeds all the time' But even that's iffy it rises to the level required and even then the best you could do is get back the your money for the month they cut you off.

    15. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      Obviously you did not read the rest of the discussion. Maybe you should before calling someone dumb.

      The calculation I included is not there just to prove I can multiply. We are talking about them advertising a speed that appears to be approximately 100 times or more what they allow your average speed to be.

      As I pointed out elsewhere, and what you did not bother to read, is that if that were true of just about any other product or service, people would be screaming bloody murder, demanding their money back, and forming lynch mobs. There would be class-action lawsuits, and other such chaos.

      Why are some people (like you, apparently) willing to put up with such shoddy claims and service when it comes to their computers and internet, when they would not tolerate any such thing in other areas of their lives? That is irrational.

    16. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      If the average user drove their car about 40 miles per month, then no I would not say that a 720 mile cap was "misleading". I'd say that Slashdot still has way too many "collectors" who set their machines up to download stuff constantly although they rarely watch / listen to / read any of it.

      None of this is about ripping off consumers, the same policies exist in data centers and the same whining teenagers moan about them, "I created an ISP with my brother, and we got 100Mbit/s at the city data center, but then they charged us like $20 000 for overage, just because I downloaded 80TB of porn movies. I told them I didn't want to pay because I didn't read their stupid contract anyway. Then they told my dad and he grounded me... They suck".

      Some people apparently aren't capable of being responsible unless they're charged in advance. I guess we can foresee a future with coin meters connected to the DSL and loser friends always trying to mooch your bandwidth because they can't keep themselves straight long enough to save a quarter for the meter.

    17. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      You keep missing the point! Here is yet another analogy (or comparison, if you prefer):

      If I were to buy a month's worth of water from a well, and the ONLY meaningful information I have about it is that it will deliver "up to" 100 gal. / min., then I might be justified in thinking that it might AVERAGE somewhat less than that... may 30 gal. / min. or even 10.

      But not 1 or even 0.1.

      THAT is a major part of the point here. A 100-to-1 ration between advertised speed, and the average they actually let you attain, is far too much to be called "honest". If someone in another field of business (not computers or internet) made the same kind of claims and failed to deliver just as miserably, you would stand in line to beat them down.

    18. Re:FALSE ADVERTISING!!! by Dhalka226 · · Score: 1

      Can you tell me, honestly, that would not piss you off?

      It might, but you keep jumping between whatever arguments seem fun as a reply to a particular post. There is a vast difference between "would that not piss you off?" and "they are legally obligated to provide."

      They're not. If their line is capable of delivering up to the speed they advertise, even if that is under ideal conditions with absolutely no competition on your segment and for a fraction of a second, they have delivered precisely what they advertised. That you or I or "the reasonable man" might assume or expect more is an issue of business, not one of false advertising.

      You might have had a case back when companies were advertising "unlimited" Internet, but I haven't heard that terminology in quite some time.

    19. Re:FALSE ADVERTISING!!! by poot_rootbeer · · Score: 1

      Now, I am not saying that one should actually get as much as the theoretical maximum

      No, what you're saying is that you either don't understand or choose to ignore the difference between peak and sustained transfer rates.

      Nobody who sees an advertised transfer rate of "up to 12Mb/s" would reasonably assume that they will be able to maintain a sustained rate of 12Mb for each and every of the 2.6 million or so seconds that make up a month.

    20. Re:FALSE ADVERTISING!!! by brkello · · Score: 1

      How does advertising the speed of the connection have anything to do with telling you how much you are allowed to download? They are just saying that this is how fast you can optimally download a file. Not that you can use that rate 24/7.

      Beyond that, you used the "up to" limit in your calculation. It would be different if that was "at least 12Mb/s" which means they are offering some sort of guarantee. My car drives up to 160 mph, but the fastest I ever drive it is between 80 and 90 mph and I don't drive it at tht speed 24/7.

      I don't see how that makes them legally liable for anything and the people on here are just over reacting. All these people who are getting cut off seem to deserve it as they are degrading the service of everyone around them. They get told to reduce their activity and they don't so they get cut off. Seems fair to me and I have little sympathy to people who are being so selfish.

      --
      Support a great indie game: http://www.abaddon360.com
    21. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      The calculation I included is not there just to prove I can multiply. We are talking about them advertising a speed that appears to be approximately 100 times or more what they allow your average speed to be.

      Thier commercials don't say average speed they say download speed. As long as I can download at 12Mb/s then they are telling the truth so your calculation show something they never claimed.
      If they said you get 3,888,000MB/month then it would be false advertising but they never said that. They only told you the SPPED of their connection they never said anything about any limits on total monthly TRANSFERS you can use. But not disclosing something in a commerical is not false advertising (unless your selling medicine...)

      What do you mean 'if this were true for any other product'? Delivering what they promised is cause for rioting?
      What shoddy claims? If I signed up for 12Mb/s and they deliver 12Mb/s I should probably write them a letter thanking them for honoring our agrement. I never signed up for an internet connection with the intention of transferring 3.8TB a month and nor was 3.8TB a month ever promised to me.

      In conclusion....
      The speed per second is a separate thing from the monthly throughput no matter how much you want to whine about it.
    22. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      Like certain others here, you have completely missed the point.

      I KNOW THE DIFFERENCE between short-term and average performance! But when they advertise one, then secretly and intentionally set different limits that are actually lower by 2o or more orders of magnitude, then they are misleading you. Period. That is not whining, it is a statement of fact.

    23. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      They are not misleading me or anyone else you seem to be the only stupid enough who can't tell the diffrence between the speed of 12Mb/s and the total transfer of 3.8TB/month.
      But in fact I'd be willing to bet dollars to doughnuts that you aren't that stupid but are rather being purposefully argumentative trying to fill some unsatisfied need for attention.

    24. Re:FALSE ADVERTISING!!! by Jane+Q.+Public · · Score: 1

      *I* am being "argumentative"?? That's pretty funny. You are the one who has come in here calling people stupid.

    25. Re:FALSE ADVERTISING!!! by Anonymous Coward · · Score: 0

      Calling you stupid is being insulting not argumentative. If you weren't so stupid you'd know that.
      Willfuly and purposefully misinterpreting what the ad is saying to start and argument however is.

  57. Re:They still don't give the exact byte downloadli by Seumas · · Score: 1

    What competitors? Comcast (as with other cable providers) have regional monopolies.

  58. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    No, you get to learn to use compressed file formats.

  59. Re:They still don't give the exact byte downloadli by pokerdad · · Score: 3, Insightful

    All this does is create uncertainty among their customers,

    Perhaps it is just that they assumed that most of their customers would think that expressing it in GB is too technical.

    Better yet, it could be that the actual value, expressed in GB, was passed on to their PR department who looked at it and said "what the hell does that mean?" Some tech gave the PR department some examples of how much data might be contained in the stated value, and the PR department released the examples (because it made sense to them) rather than the GB.

  60. You're off by 50% by Anonymous Coward · · Score: 0

    Comcast is probably calculating the typical song is 4MB. That's 128MB/S, 4 minutes. A meg a minute is pretty typical for pop.

    So at best, you're giving yourself 50% too much. About 120G.

    Frankly, barely passable. FIOS is going to eat their lunch.

    1. Re:You're off by 50% by mr_matticus · · Score: 1

      Right up until FIOS becomes oversaturated by greedy bastards and starts doing the same thing.

      150GB per month for a residential connection is far greater than any home user or family should consume. It's pretty difficult to hit that limit with browsing and downloading alone--we're talking about less than the top 10% of consumers here. You need to be doing some pretty serious torrenting to cross into that category, in which case you SHOULD be paying for a higher guaranteed-bandwidth connection.

      Internet access is a community resource, and it's not unlimited. If you're regularly bumping up at that limit, you should be bumped into a separate rate category commensurate with your usage, just like the electric company.

    2. Re:You're off by 50% by dazzz67 · · Score: 0

      Eh? I have looked up "Matticus" and I found no reference to anyone in the position of "telling me what the hell I should do". Who on this earth decided to drop down and make you the arbiter of what consists fair use of the internet (a community resource, yes, but one that you feel that you personally have the right to rule over: "emails, mindless web surfing? OK OK very good....BITTORRENTING? YOU SHOULDN'T BE DOING THAT....I DON'T CARE WHAT YOU THINK OR BELIEVE, I AM MATTICUS, THE ONLY TRUE ARBITER OF RIGHT AND WRONG ON THE NET!!!!"). In other words, my mother tried to tell me what I should do, I defied her. My wife tried the same with the same result. If you're not caring for me or having sex with me, what on earth makes you think I'd (or anyone) would listen to you? BTW, why should heavy users have to pay for guaranteed-bandwith? Usually the point of downloading 24/7 is to not mind if the bandwidth drops here and there. And why don't light users deserve guaranteed bandwitdh? If the heavy users paid for that, then the light users would become 2nd class traffic merely because they don't use the internet that much. You claim the internet is a community but then you advocate that heavy users should pay for a better service, creating 2 distinct classes of users: the heavy users who get always fast connections and the light users who get what is left over (bandwith is limited and they didn't pay for the guarantee), meaning slow speed. An equivalent would be allowing wealthy users of public transport to pay more for a luxury seat, something we acknowledge in private transport (airplanes, ships) but in a community resource it is evil.

  61. Re:They still don't give the exact byte downloadli by Seumas · · Score: 1

    The argument that "if we tell you the limit, you'll just abuse it" is ridiculous.

    My cell phone provider tells me how many minutes of talk time I get per month.

    Further, if you're going to cut me off for exceeding an unknown and undisclosed and unclarified limit -- then I'm ALREADY "abusing" this limit. So why not tell me what it is? The worst that will happen is that, instead of me going over it by a huge amount as I would have to be doing to be kicked off, I'll remain UNDER it.

  62. They still don't scare the abusers. by Anonymous Coward · · Score: 0

    "Let's not forget that once they say "this is how much capacity you can use" they would have a hard time justifying the promises made by their marketing department."

    Uh, huh. Like 30,000 songs, 250,000 pictures or 13 million emails in a month would be a hard sell for marketing.

    The only ones who fear uncertainty are those who abuse the network.

    1. Re:They still don't scare the abusers. by Enlightenment · · Score: 5, Insightful

      So heavy use is "abuse," now? Thanks for clarifying that. I was under the false impression that when you pay for access, you're allowed to make the most of it.

    2. Re:They still don't scare the abusers. by Brian+Gordon · · Score: 1

      The network is made for downloading. If you want 500GB of warez and movies (which is none of the ISP's business) then that's use of the network you paid for, not abuse. It would be sick enough if comcast decided they can make more money by capping usage to 50MB and only allowing things that "any reasonable person would be satisfied with" like email and 2MB songs and locking out the (admittedly) small number of users using 95% of their network. But the worst thing is, they have to update their network anyway.. it'll make them MORE MONEY and make their users HAPPIER but they're not doing it!

    3. Re:They still don't scare the abusers. by ScrewMaster · · Score: 2, Insightful

      and locking out the (admittedly) small number of users using 95% of their network.

      Is that really true, though? If current statistics which claim that Bit Torrent alone accounts for a third or more of Internet traffic are to be believed, I suspect the number of customers that are "abusing" the network is probably a lot more than Comcast wants to admit. They're paying the price for their own success: they're huge, they have a lot of customers ... and those people are expecting more than Comcast wants to deliver. Well, I'm not singling Comcast out in that regard: all the ISPs would just love it if people would keep paying fifty bucks a month for email and some light browsing, with maybe a few dozen iTunes thrown in.

      --
      The higher the technology, the sharper that two-edged sword.
  63. ONE e-mail and service CUTOFF by RobBebop · · Score: 2, Funny

    One particular user of the internet didn't get the 13 million e-mail quota that they mentioned. After only ONE e-mail, his service was degraded significantly...

    I just the other day got... an Internet was sent by my staff at 10 o'clock in the morning on Friday, I got it yesterday. Why? Because it got tangled up with all these things going on the Internet commercially.

    -Senator Ted Stevens. :)

    --
    Support the 30 Hour Work Week!!!
  64. Re:That ain't much. by Anonymous Coward · · Score: 0

    also, "That's less THAN 1 CD per month."

    Dumb ass.

  65. Re:They still don't give the exact byte downloadli by Idaho · · Score: 1

    I don't think Comcast advertises "unlimited use" anymore.


    Interesting, I don't live in the US myself (that's why I said "probably" since I can't check it myself), but in Europe the practices are mostly the same. In the EU they get away with advertising "unlimited UMTS" (high speed mobile network) which in fact means there's a 1 GB (!) limit per month. Probably OK for smartphone usage, but not if you use your phone as a modem (for a laptop).

    In case they don't advertise it, I really don't see what they have to lose by posting a fixed limit though. They certainly wouldn't have to be ashamed of having a 100 GB/month limit, IMHO.
    --
    Every expression is true, for a given value of 'true'
  66. New terms coined? by Jugalator · · Score: 5, Funny

    OK, so you can only download 30 Kilosongs, 250 Kilopictures or 13 Megamails?

    And I thought "Megapixels" were a salesman abomination. :-(

    --
    Beware: In C++, your friends can see your privates!
    1. Re:New terms coined? by whovian · · Score: 0

      OK, so you can only download 30 Kilosongs, 250 Kilopictures or 13 Megamails?

      No, it's 30 kibisongs, 250 kibipictures, or 13 mebimails.

      --
      To-do List: Receive telemarketing call during a tornado warning. Check.
    2. Re:New terms coined? by Anonymous Coward · · Score: 1

      No.

      x * 1000 = "x kilo-"
      x * 1024 = "x kibi-"

      30,000 songs = 30 kilosongs
      30,720 songs = 30 kibisongs

    3. Re:New terms coined? by The+Master+Control+P · · Score: 1

      I want to find whoever came up with "kibi, mebi, gibi" and strangle them. Until marketoids screwed it up, everyone knew that a megabyte was about 1000000 bytes but was defined as exactly 1048576 bytes. Nerds were here first, marketoids can go jump in that giant burning lake of gasoline over there.

    4. Re:New terms coined? by swillden · · Score: 1

      Until marketoids screwed it up, everyone knew that a megabyte was about 1000000 bytes but was defined as exactly 1048576 bytes.

      SI units have always been powers of 10. The *only* significant exceptions to that have been RAM sizes and early floppy disk sizes, and even those exceptions weren't introduced until the late 70s or so. Up until the advent of microcomputers, RAM sizes were measured in kilowords, with "kilo" meaning "1000". Early floppy diskettes used power-of-2 sizes, but then quickly moved to bastardized mixed 10 and 2 power (a 1.44MB floppy holds 1,440 * 1024 bytes). Other than those, all computer-related measurements (data rates, etc.), as well as all non-computer measurements, have always been powers of 10.

      The power-of-2 prefixes are a good idea and I think they address the situation very nicely, providing a way for us to state precisely the quantity we mean. Most of the time it's not necessary to be precise, so it doesn't matter if you misuse kilo, mega, giga, etc., but sometimes it does matter, and it's nice to have the other kibi, mebi and gibi to avoid ambiguity.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    5. Re:New terms coined? by glwtta · · Score: 1

      OK, so you can only download 30 Kilosongs, 250 Kilopictures or 13 Megamails?

      Megamale?

      --
      sic transit gloria mundi
  67. Well think about it.... by catbutt · · Score: 1

    If they gave an exact number, the heavy users would just throttle their usage to just under the limit (possibly writing some software to help with this), and the problem would remain. Unless of course they lowered the limit down further and further. I'm no fan of comcast, but the way they are doing it is the only way I can think of that makes economic sense, short of simply charging users per byte.

    1. Re:Well think about it.... by Propaganda13 · · Score: 2, Insightful

      I disagree. If the government set vague speed limits like this, the police could give you tickets when ever they felt like it. Google and Hotmail give you a ton of storage for emails. I'm under 1% of their set limits.

    2. Re:Well think about it.... by mr_matticus · · Score: 4, Interesting

      They do give you a ticket whenever they feel like it. All a speed limit does is serve notice that exceeding that speed puts you in the "eligible for a ticket" category. Given that speed limits are set at an 85% rule (at least in CA, but this is derived from the Eisenhower Interstate System plan), 15% of people are by definition expected to be driving in excess of a given speed limit. Simply exceeding the posted speed is not itself illegal, but this is too complicated a rule for the masses, and publication of exact threshold policies would lead to the average speed maximizing to the maximum legal level (that is, above the speed limit).

      The same approach works here. There is a general notice which you should be aware of if you're anywhere near crossing that threshold. They're not required to kick you off for exceeding it, and instead reserve the right to manage traffic by isolating egregious offenders as they see fit to preserve the smooth, safe, and efficient flow of vehicles (or data packets).

      Bright line rules are extremely rare. It's absurd that Slashdotters expect a hard limit here, where everwhere else they complain about how black-and-white rules don't take circumstances into account. Here's the moral of the story: situational and relative rules are unclear by definition!

      If they provided a rule that said, 150GB monthly limit, period, there'd be an equal amount of bitching. Since Comcast is run with regional franchises, and each community has different infrastructure limits and customer loads, it doesn't make sense to force a hard limit. You'll get cut off if you're causing a problem for other users. You'll be notified if that occurs. What is unfair about that?

    3. Re:Well think about it.... by catbutt · · Score: 1

      If the government set vague speed limits like this, the police could give you tickets when ever they felt like it. And they don't? I doubt you have ever gotten a ticket for going 1 mile an hour over the speed limit. They also never ticket my vespa for being parked on the sidewalk in front of my house, even though it is illegal, and I'd surely get a ticket for parking on the sidewalk in other parts of san francisco where it would actually be more in people's way. Police use considerable discretion in giving tickets, and I personally think that's a good thing.

      Same thing with lots of things. Do you get fired if you show up late for work by an exact number of minutes or an exact number of days? Or do they use discretion in making such descisions?
    4. Re:Well think about it.... by Propaganda13 · · Score: 1

      The same approach works here


      The same approach doesn't work here. A speed limit is a defined threshold. "Equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month" is not a defined limit. It's like saying the speed limit is 55 wargs per hour. What's a warg? It's a measurement that we define as we please. For all you know, Comcast is using Anti-Procrastination Song at 64kbit/s as their defined limits.

      Since Comcast is run with regional franchises, and each community has different infrastructure limits and customer loads

      So? Each franchise is able to set their limits then according to their area when you sign up for the service.
    5. Re:Well think about it.... by mr_matticus · · Score: 2, Insightful

      Equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month" is not a defined limit. It's like saying the speed limit is 55 wargs per hour. By "the same approach" I was referring to the enforcement, not the limit. Enforcement is arbitrary. The users who would be approached about violating the limits are not unsuspecting grandmothers, which is all Comcast needed to clarify. No typical family is anywhere near this volume of usage. It's the same effect as the wife saying you can only golf 25 days a month--unless you're seriously committed to golf and have no job, you're not going to get in much trouble. The people who feel that 25 days a month is a restriction at all already know who they are.

      So? Each franchise is able to set their limits This discussion is about a corporate line, which they are declining to create. To my knowledge, the franchises all use the corporate terms, which can't state a limit because of that local variability. If you're suggesting that there should be an addendum, that's an option, but I think an unnecessary one.

      The limit isn't only geographic, but time-based. Not setting a limit is the most generous to customers, since personal "overuse" in a relatively low-demand period is much more tolerable than consistently high usage at peak hours. It's a judgment call and requires a certain amount of trust in Comcast (ha! I know) but I doubt anyone being shut down wouldn't reasonably know that they're using a tremendous amount of bandwidth.
    6. Re:Well think about it.... by Propaganda13 · · Score: 1
      I know I use more bandwidth than average. Guess what - set defined limits and tiered pricing and I'll pay for what I use just like I do with my cell phone.

      No typical family is anywhere near this volume of usage.

      I wouldn't be so sure of that. I've seen more and more typical families with 2 or more computers networked together. Two kids and two adults can use plenty of bandwidth with more and more HD and regular video content and legal music out there. Game patches are getting bigger and bigger. News and radio stations have streaming feeds.
  68. Re:They still don't give the exact byte downloadli by ILuvRamen · · Score: 0

    It could be as high as 150GB cuz I'd estimate average songs at 5MB each. Even on my Road Runner cable connection I'd have a hard time even breaking 90GB a month though! I metered it one time and used it extremely heavily for downloading stuff and gaming, usually at the same time, and got like 40-something GB. I mean come on, even 1GB a day every single day for a month would be a little much. I wouldn't be too worried

    --
    Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
  69. How many shots? by tepples · · Score: 2, Informative

    250,000 pictures = 1 feature length film! With motion pictures, you count shots, not individual frames. Video codecs store the differences between successive frames in a shot in an efficient format (with an upper bound on shot length).
    1. Re:How many shots? by Anonymous Coward · · Score: 0

      With motion pictures, you count shots, not individual frames. Video codecs store the differences between successive frames in a shot in an efficient format (with an upper bound on shot length).

      I rip all my DVDs to animated GIF, you insensitive clod!

  70. An estimate by Gothic_Walrus · · Score: 1
    It's hard to estimate what exactly the "songs" limit entails, but I think we've got a pretty good definition for an average song: the iPod specs.

    80GB (20,000 songs) ...
    Music capacity is based on 4 minutes per song and 128-Kbps AAC encoding; actual capacity varies by content.

    Using this definition, we've got a file size of .004 gigabytes per song (or, if you prefer, 4MB). 30,000 songs at that file size equates to around 120GB.

    --
    Goo goo g'joob.
  71. Excessive Usage by Anonymous Coward · · Score: 0

    You mean, maximizing the full potential of a legally purchased service that has defined, yet ambiguous at best, limits of said service?

    Why are the Telco's still keeping the numbers ambiguous with regard to Internet Service. Are defined limits REALLY that hard to DEFINE??

    Yes, I have worked at an ISP, and YES we did have defined limits that equate 'excessive use'. It required a time frame of 48 continuous hours of a user having their top rate utilized.

    /ambiguous

  72. I suspect there is also another determinant by rolfwind · · Score: 4, Insightful

    and that is how much they oversell the line you are on.

    If you are the only customer of 30 on a loop, there would be a lot leeway to give you bandwidth than if you were one of 500.

    If they had a hard limit, they would be kicking off profitable customers in more rural areas and keeping perhaps unprofitable customers in high load areas (due them "hogging" bandwidth and chasing other customers off due to a poor experience).

    1. Re:I suspect there is also another determinant by TubeSteak · · Score: 2, Insightful

      If they had a hard limit, they would be kicking off profitable customers in more rural areas What? Maybe you mispoke.
      Profitable customers = customers who use as little bandwidth as possible
      Why would they "be kicking off" those customers?

      and keeping perhaps unprofitable customers in high load areas (due them "hogging" bandwidth and chasing other customers off due to a poor experience). It seems to me that you're somehow arguing that if people use all the way up to a fictitious hard limit, they're unprofitable, but can't be kicked off. If they're unprofitable... change the limit.
      --
      [Fuck Beta]
      o0t!
    2. Re:I suspect there is also another determinant by Antique+Geekmeister · · Score: 1

      You seem to misunderstand. Profit is not the same thing as minimum cost per customer. Profit is a function of the total money coming in, minus the total costs. A few modest bandwidth pigs out of a thousand customers is not worth putting the filters and wasting time arguing with customers of cancelling their accounts, until or unless they use so much bandwidth that it's quite significant. It's not worth pursuing.

      It only takes a few punks with external USB drives to saturate a neighborhood's entire uplink and much of their downlink bandwidth, especially in a neighborhood with fiber optic to the household. And those fools are worth the effort cutting off to protect the rest of your customer base. I've certainly seen it in households where people are downloading pirate videos all the time, and burning them to send to friends, and their housemates wonder why they can't access YouTube very well.

    3. Re:I suspect there is also another determinant by rolfwind · · Score: 5, Insightful

      I haven't mispoke, perhaps I was not clear. I don't think the bandwidth used is the problem because bandwidth to the Internet backbone is relatively cheap and I'm sure the Central Office has high bandwidth Fiber Optic connecting them to the rest of the world.

      But bandwidth on Cable is comparitively PHYSICALLY limited. So, considerations are weighted on conditions of the local loop.

      For example, if you are 1 of 30 customers on a local loop and you download 300 gigabytes per month - you still might have a very minor impact on fellow customers. As such, since you bring an extra $60 per month to Comcast, might be good word of mouth advertising in the local area, might use other comcast cable services, it would make little sense in kicking you off since you'd still be a profitable customer.

      But, if you are 1 of 500 customers on an oversold local loop, and you download 200 gigabytes per month - you could be a major impact on this line on fellow customers. Keeping you as a customer may drive off several others who find the browsing too slow. In this case -- even though you download LESS than the previous example - you would still be less desirable as a customer.

      There could be other considerations too - if you do the bulk of your downloading at night when most people sleep - perhaps they factor that in as a consideration rather than someone who downloads during the day - especially in the evening when EVERYBODY else is on. It isn't unheard of - electricity is cheaper during off-peak hours as well.

    4. Re:I suspect there is also another determinant by watchingeyes · · Score: 1

      Please explain most other western countries then, where bandwidth limits are published. The two main telcos in my area in Canada are constantly upping their bandwidth, and making a BIG DEAL out of it so as to compete with each other. Neither of them are going bankrupt...in-fact, they are both still making a handsome profit. Shaw offers more than TELUS, and they plaster the limits all over their product comparisons so that people KNOW the limits.

      --
      http://watching-eyes.blogspot.com/
    5. Re:I suspect there is also another determinant by fractoid · · Score: 1

      It seems to me that you're somehow arguing that if people use all the way up to a fictitious hard limit, they're unprofitable, but can't be kicked off. If they're unprofitable... change the limit. One of our larger Australian ISPs, with a reputation for being 'downloader friendly', recently did this. Their low end plan went from 8GB/month to 5GB/month allowed at the same price, but their higher limit (more oversold) plans increased in price by up to 50%. Compared to the overseas plans talked about above, they're not that impressive, but they're one of the best ISPs in Australia. I'd guess the difference comes from the fact that the majority of popular web sites are in the states, which means that most web data here has to pay some form of cable tariff for using undersea cables. Data in the States doesn't have this problem.
      --
      Rampant carbon sequestration destroyed the Dinosaurs' tropical paradise. I'm here to help repair the damage.
    6. Re:I suspect there is also another determinant by tsm_sf · · Score: 1

      Punks and Fools use bandwidth, cool guys just check their email? Not sure what you're getting at here. The ISPs dont' come down from the mountain and bless us with a few gigs a month, we pay them for a service and expect them to deliver what they claim.

      --
      Literalism isn't a form of humor, it's you being irritating.
    7. Re:I suspect there is also another determinant by Antique+Geekmeister · · Score: 1

      No, but they're sending a note down from the mountain saying "there's no snow left up here, share that river water nicely". And "you, the punk who just leaves the tub running all night to see the pretty water flow down the drain: turn it off".

      The worst abusers are downloading and stashing complete libraries, far more material than they ever hope to or intend to use themselves. And only a few such users can overwhelm any reasonable upstream connectivity: they throttle any upstream chokepoints, unless you throttle them youself nearer to their system. And ye gods, do they whine about interfering in their freedom, even when you point out to them right in their contract or their housing agreement where it has the bandwidth limits.

      If you have a chance, go visit a college or an ISP and get a set of MRTG diagrams of their bandiwdth. A small set of users is consistently pulling, or sharing, one hell of a lot of data, and it's seriously raising the minimum infrastructure needed for more episodic uses, such as gaming or web page downloading or even casual YouTube access. The only ways to deal are to spend a lot of money on hardware, and raise prices with it, or to throttle those users.

    8. Re:I suspect there is also another determinant by gknoy · · Score: 1

      if you are 1 of 500 customers on an oversold local loop, and you download 200 gigabytes per month - you could be a major impact on this line on fellow customers. Keeping you as a customer may drive off several others who find the browsing too slow. In this case -- even though you download LESS than the previous example - you would still be less desirable as a customer.

      So: If they oversell their infrastructure enough that a single user can adversely affect the experiences of others merely by excercising that infrastructure, that sounds like a business mistake. We aren't obligated to protect their business model. You do make a good point, that this is WHY they are doing it ... it just isn't very nice of them.
  73. Re:They still don't give the exact byte downloadli by sjames · · Score: 1

    But I only downloaded "Inna Gadda Da Vida" 29,000 times!"

    As for the 13 million emails, the way spam is these days, who doesn't get 13 million a month?

  74. Re:They still don't give the exact byte downloadli by ResidntGeek · · Score: 5, Funny

    Like FLAC?

    --
    ResidntGeek
  75. It is not as upgradable as you think... by Anonymous Coward · · Score: 1, Insightful

    I wanted to snip this portion.

    "He said that the worst part is that in some cases, if they upgrade their "uplink" (my word, not his) to fix the issue, it just means that more traffic, and the problem still is there. In short, the end result is that when they have allot of customers call in saying they are having problems with their service in a particular area, they first try to upgrade their "uplink", then if that does not work, they tell the particular customers to please stop it, and in the few cases where this does not work then they finally just pull the plug on the problematic customer."

    So to all the people talking about "upgrade the network/don't oversubscribe"! That only temporarily solves the problem because like a gas, abusers consume all available bandwidth, and will continue to do so no matter how much they upgrade. Better to nip it in the bud than get on an neverending treadmill.

    "He mentioned that it rarely happens, though, which is why they are completely baffled internally on why the press is so against on them right now..."

    It's not the press. It's just the squeaky wheel gets the most attention, even if it doesn't deserve it.

    1. Re:It is not as upgradable as you think... by MadUndergrad · · Score: 1

      "So to all the people talking about "upgrade the network/don't oversubscribe"! That only temporarily solves the problem because like a gas, abusers consume all available bandwidth, and will continue to do so no matter how much they upgrade. Better to nip it in the bud than get on an neverending treadmill."

      You call it a neverending treadmill, I call it progress.

    2. Re:It is not as upgradable as you think... by onepoint · · Score: 1

      I don't recall the ISP, but back in the late 90's their was a free ISP that was ad driven model on a dial up.

      the president said one day, disconnect the top "1%", the bandwidth savings were in excess of 40%.

      they changed the policy a short time later requiring 1.5 hours mandatory redialing and total hours online for the day.

      Onepoint

      --
      if you see me, smile and say hello.
  76. Re:They still don't give the exact byte downloadli by heinousjay · · Score: 1

    Of course, that forgets the salient point that your assumptions have as much effect on Comcast as your wishes.

    --
    Slashdot - where whining about luck is the new way to make the world you want.
  77. And then the specific site-blocking fun... by Anonymous Coward · · Score: 0

    And they're still interfering with traffic to GoDaddy.com.

  78. AUP Not A Contract by Jane+Q.+Public · · Score: 1

    We should also remember that Comcast's "Acceptable Use Policy" is probably not enforceable as a contract... especially if it is only available online, and not provided to the customer when they sign the contract. (And in fact, in my experience it is NOT supplied to the customer.)

    I believe it would be reasonable to claim that that Comcast could not expect a customer to have agreed to the Acceptable Use Policy, since the customer probably did not have internet service when they signed up! That makes their Acceptable Use Policy legally equivalent to a "shrink-wrap" license... only available AFTER the service or product has already been purchased. The legal enforceability of such a "license" is very, very questionable.

    Further, it should be said again (I have made this point in other contexts) that even if their AUP were somehow judged to be enforceable as part of the contract (doubtful), it would still constitute a "Contract of Adhesion" (i.e., a "contract" that cannot be negotiated... a "take it or leave it" proposition), which courts are loathe to enforce. The basic principle is: if it can't be negotiated, then it is not a real contract.

    1. Re:AUP Not A Contract by Peyna · · Score: 1

      Most cable companies provide a month-to-month service. You're really agreeing to a brand new contract each time you send your monthly payment in. If they don't want you as a customer anymore, they cut you off at the end of the month and don't accept anymore money from you. End of of story. Just like you could call them and say you don't want their service anymore and have it disconnected.

      So, it doesn't really matter if their Acceptable Use Policy is a valid contract. They're just being polite enough to let you know that they'll no longer be doing business with you if you don't follow their policy.

      --
      What?
    2. Re:AUP Not A Contract by Jane+Q.+Public · · Score: 1

      Yes, it does matter. You are agreeing to pay money for a service. Your contract specifies what that service is (and what the payment is), even if you are doing it on a month-to-month basis. This is not an "open-ended" deal, in which Comcast (or you) can do whatever the heck they want at any point during your service history.

      That is why, for example, your CONTRACT might say that you get service for $19.95 for the first three months, then goes up to $omething_outrageous afterward. You signed a contract (presumably... I did) that specified the service and the cost at those times.

      In many circumstances, advertisement can be considered part of your contract. If something is not specifically laid out in the contract, but is being advertised on TV in your home town, it is reasonable for you to assume that the advertised feature will be part of the service promised in the contract, even if it is not written there. Videotape the advertisement if you want to argue it in small-claims court. You will probably succeed.

      However, a contract is normally only signed ONCE (unless both parties agree to an amendment). It is NOT permissible for a party to show you additional terms to your "agreement", only AFTER you have signed the contract, and expect them to be honored. That is called "changing the rules in the middle of the game." That is not permissible, whether it is a kid's card game or an adult's business contract.

    3. Re:AUP Not A Contract by Anonymous Coward · · Score: 0

      Wow you really are stupid.
      I've got 20 bucks that says their contract say they can cut you off for any reason they want. The 'we reserve the right to refuse service to anyone' clause as it were.
      I've got another 20 bucks that their contract says you agree to follow their 'AUP' and that they can change it however they want. So they are well within their rights to change what they define 'excessive use' as.
      If you don't like it then cancel your account.

    4. Re:AUP Not A Contract by Jane+Q.+Public · · Score: 1

      You would lose both bets.

      By the way, you should know that companies like to claim all kinds of things in "boilerplate" contracts that they are not really, legally entitled to do. Sentences like "we reserve the right to change these terms at any time" are just so much garbage, because if honored they would invalidate the contract! A piece of paper that is completely one-sided like that is not an actual contract, because only the obligations of one party are spelled out. Yes, really. Look it up.

      To illustrate what I mean, I will paraphrase what you say above, as though it were in a contract, in plain language: "I agree to pay XXX Company 50 bucks a month, and in exchange they do not have to promise anything, and can change their minds any time they want."

      That is not an enforceable contract, but even so, YOU would be stupid to sign such a thing. And I did not.

      You can think I am stupid all you want, but I think you should go look up some contract law.

    5. Re:AUP Not A Contract by Anonymous Coward · · Score: 0

      You have no idea what you're talking about.
      First off the contract isn't chaning. Your right in that they can't change the contract at will, otherwise they could just change the monthly payment from 50 to 500 dollars.
      What you don't seem to realize is that the AUP isn't the contract. The AUP is just guidelines you agree to follow if you don't follow them then they use the right to refuse service to anyone clause in the contract to boot you or maybe if they're even more specific some type of 'Right to remove problemsome customers'

      And the contract does not say. "I agree to pay XXX Company 50 bucks a month, and in exchange they do not have to promise anything, and can change their minds any time they want."
      It says in plain language.
      "I agree to pay XXX Company 50 bucks a month, and in exchange they will provide me with an internet connection and I agree to follow their rules of use regarding that connection."

      I'm familiar with contract law, I'm particularly fond of this one

      "Where the contract for sale involves repeated occasions for performance by either party with knowledge of the nature of the performance and opportunity for objection to it by the other, any course of performance accepted or acquiesced in without objection shall be relevant to determine the meaning of the agreement."

      http://www.law.cornell.edu/ucc/2/2-208.html

  79. Grow up! by superdude72 · · Score: 1, Insightful

    Obviously they aren't going to set a hard limit. If they say everyone can download 90GB a month and everyone does that, their network will screech to a halt. But if they limit everyone to 1GB a month that's even more unreasonable, since the network has the capacity for the small percentage of customers who want to use more than that to use more if they like. The amount is bound to fluctuate. In the days when Napster was the biggest consumer of bandwith, the limit was probably higher. But now, more people want to download 8GB dvds so there is less bandwith to go around and the limit has to change. Jesus Christ, on a site as IT-oriented as Slashdot I would think people would understand that.

    They shouldn't just terminate accounts without warning, though. I'm not defending the customer service of Comcast. We really need to upgrade infrastructure so that everyone can stream hdtv to their homes 24/7 without it causing a problem. And actually I don't think any of the current ISPs in the US are going to do that without government taking the lead. So, boo hoo. If you want a large amount of guaranteed bandwith you'll have to pay for it.

    1. Re:Grow up! by superdude72 · · Score: 1

      Jesus Christ, on a site as IT-oriented as Slashdot I would think people would understand that.

      Oops. I didn't notice this was posted in the *games* section of Slashdot.

      Hi kiddies! No, you can't have infinity bandwith. Not yours.

    2. Re:Grow up! by Kythe · · Score: 1

      Obviously they aren't going to set a hard limit. If they say everyone can download 90GB a month and everyone does that, their network will screech to a halt.

      And why would everyone suddenly start downloading 90GB per month if they thought the service were limited, whereas they don't do so when most people evidently think it's unlimited?

      The truth is, most people very likely use the service not in terms of bandwidth limits, but in terms of applications. Some applications are high-bandwidth (such as the applications Comcast advertises its service as being good for) and some are low (such as the applications Comcast uses to state its usage limits). I think it's pretty unlikely users will suddenly discover high-bandwidth applications if they think Comcast has usage caps. In fact, it's probably fairly irrelevant to actual usage for most people (but would help high-bandwidth application users to limit their use).

      Of course, stating caps would destroy the myth that Comcast's service is unlimited, and probably do damage to its advertising that its service is good for bandwidth-intensive applications.

      --

      Kythe
    3. Re:Grow up! by Kythe · · Score: 1

      Hi kiddies! No, you can't have infinity bandwith. Not yours.

      Heh...given the fact that Comcast advertises their service as good for high-bandwidth applications, and the fact that they continue to be coy about the actual limit (when they used to advertise their service as "unlimited", to boot), a good case could be made that Comcast wants people to believe "infinity bandwidth" is, in fact, what they're providing.

      --

      Kythe
    4. Re:Grow up! by superdude72 · · Score: 1

      Of course, stating caps would destroy the myth that Comcast's service is unlimited, and probably do damage to its advertising that its service is good for bandwidth-intensive applications.

      This is just a Web site and of course it changes all the time, but I defy you to show me where Comcast advertises their service as "unlimited" without any clearly visible disclaimer.

      http://www.comcast.com/8mbps/?CMP=ILC-fcomcastnetdcable2

      And its service *is* good for bandwith-intensive applications. It's the best you can get for the price you're willing to pay, or I presume you would go somewhere else.

      Sigh. I know. There is nowhere else, except maybe the phone company, and they're even worse. That's why I think government needs to get involved. That's how they do it in countries with good high-speed access.

    5. Re:Grow up! by argent · · Score: 1

      Obviously they aren't going to set a hard limit. If they say everyone can download 90GB a month and everyone does that, their network will screech to a halt.

      If they say everyone can download 30,000 songs... and everyone downloads 20,000 songs of 3MB each (60GB)... their network will screech to a halt too. Specifying the amount in terms like this doesn't protect them from people gaming the overcommitment level if everyone does it... what protects them is that most people have no interest in doing that, no matter what the level is.

      And, you now, there's companies that have hard quota limits for services, AND overcommitment for quotas, AND they don't come to a screeching halt.

      No, this kind of quota overcommitment is too common and too effective for this to be a reasonable argument against actually putting the limit in quantifiable terms.

    6. Re:Grow up! by Kythe · · Score: 1

      This is just a Web site and of course it changes all the time, but I defy you to show me where Comcast advertises their service as "unlimited" without any clearly visible disclaimer.

      I didn't say they do advertise their service as unlimited -- but they evidently used to:

      http://www.securityfocus.com/news/7940

      I wasn't aware that they'd stopped doing so until stories of Comcast cutting people off came up. What's more, the reaction from many people, whenever one of these stories makes the rounds, is invariably "I thought they advertised their service as unlimited!" It's pretty clear Comcast has carefully avoided dispelling the impression that they still provide an unlimited service--something that would be spoiled if they DID, in fact, publish a limit.

      If Comcast really did want to provide perspective of their limits that are consistent with their high-bandwidth advertising, they wouldn't use "sending emails" as a reference.

      --

      Kythe
    7. Re:Grow up! by Kythe · · Score: 1

      If they say everyone can download 30,000 songs... and everyone downloads 20,000 songs of 3MB each (60GB)... their network will screech to a halt too. Specifying the amount in terms like this doesn't protect them from people gaming the overcommitment level if everyone does it... what protects them is that most people have no interest in doing that, no matter what the level is.

      Bingo.

      In my opinion, they are stating their limit in this way because it sounds ridiculous. Who the hell downloads 30,000 songs per month? On the other hand, if you're streaming video or sharing files (legally or otherwise), it's quite likely you don't have any idea how much bandwidth you're using, even though such usage is consistent with Comcast's advertising of how their service is useful for high-bandwidth applications.

      This "clarification" is simply meant to confuse the issue, keeping the impression intact that their service is good for bandwidth-intensive applications. The truth is, it's very likely those bandwidth-intensive applications are what are getting people into trouble.

      --

      Kythe
    8. Re:Grow up! by jsbthree · · Score: 1

      People actually depend on the internet to make a living these days. The only thing that will control abuse by these common carriers is competition. Period. Government cannot regulate their service levels but consumers can vote with their business and take it elsewhere. That is if there was a place to take it. Your argument would be reasonable if Comcast was not a government enforced monopoly. No actually and more accurately it would hold water if they, Comcast, were not the beneficiaries of government policies that enforce their defacto monopoly. These policies are by and large promulgated by Comcast, Bellsouth now ATT, Verizon ect. Take Nashville, TN for example. Comcast is the only provider of highspeed internet service in large sections of the city because Bellsouth , a similarly protected monopoly, was to incopetent and complacenct to offer DSL in huge sections of the city. Their state reason is that the equipment needs upgrading. They still can't get it together under ATT. Bottom line is both Bellsout and Comcast exist under franchise agreements with the city which in effect keep competition from easily accessing consumers. So Comcast enjoys an artificial and bogus advantage . Until that is rectified they should not be allowed to kick anyone off their network.

    9. Re:Grow up! by superdude72 · · Score: 1

      I just calculated that an 8Mbps connection could download 100GB in a little more than a day. That sounds like an unbelievable amount to me since a) I never need to download that much, despite nearly constant bittorrent use and b) downloading that much would be impossible, or at the very least not a very nice thing to do to any server I have access to. Still, if people are getting booted off Comcast for downloading at the advertised top speed for only one day a month, I can understand why they're pissed. It would just never occur to me to place that heavy a demand on a consumer broadband connection.

      That said, the Comcast technician in the article you linked said that people were being sent letters for anywhere from 100GB to 1 terabyte per month. Jesus! That is a lot to ask of a consumer broadband product. Still, if Comcast advertises their product at 8Mbps you ought to be able to use it for more than 1-10 continuous days without violating their terms of service, even if it seems ludicrous to me that very many people would expect to be able to do so. Ah well.

      At any rate, the truly ludicrous thing is that they still offer only 784Kbps upload. That should be a tipoff that this isn't a business-class offering. But you shouldn't have to read between those lines. Agreed, they are wankers, but then I already thought they were wankers anyway.

  80. Heaven forbid... by Franklin+Brauner · · Score: 1

    ...that games should be slowed down in any way.

  81. More to the point... by Kythe · · Score: 4, Insightful

    They don't give an actual limit for marketing reasons.

    Up until a couple of years back, Comcast used to advertise their service as "unlimited". They quietly stopped doing that, and certainly never made any effort to inform people that they were no longer advertising an "unlimited" service. But I think it's more than just neglecting to tell customers and potential customers about the shift.

    When most people are told about Comcast cutting people off, they still think Comcast is advertising an unlimited service. I believe Comcast benefits from this impression. At the same time, they can claim, when push comes to shove, that they don't advertise an "unlimited service" and feign ignorance as to from where that impression comes. It's the best of both worlds.

    Put simply, if Comcast published a limit, it would destroy the myth that their service is unlimited -- a myth from which they still benefit immensely. They'd much rather take the PR hit of a few people complaining of cut-off's by claiming these people were "abusing" the service.

    --

    Kythe
    1. Re:More to the point... by Sancho · · Score: 1

      Spot on.

      And the truth is, to most people it's irrelevant. 99% of their customers are never going to hit the limit even once, much less several months in a row (which I hear is what it takes to get you kicked to the curb.) Now the uninformed masses might get a little confused, I guess. If there is a known limit, they might not realize that they'll never hit it. So that's something that they gain.

      On the other hand, being up front might just get them more customers. In order to compete, other ISPs would have to either publish a significantly higher limit (and face the onslaught of warez/movie/music traders that flock to their network) or publish "unlimited" access, opening themselves up to lawsuits if they ever kick someone for using too much bandwidth.

    2. Re:More to the point... by u-235-sentinel · · Score: 1

      Put simply, if Comcast published a limit, it would destroy the myth that their service is unlimited -- a myth from which they still benefit immensely. They'd much rather take the PR hit of a few people complaining of cut-off's by claiming these people were "abusing" the service.

      Perhaps but they are taking a bigger PR hit every month. Not to mention my blog has been slashdotted and digged a couple times, reporters are now calling me along with other's who have expressed an interest in speaking out to anybody who cares about the Internet and so on.

      Cox Communications years ago used to pull this kind of stunt. That is until their customers forced the company to reveal it's limits.

      Comcast can deceive people only so long before it comes back to bite them, just like it happened to Cox Communications.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  82. Infrastructure problem by Anonymous Coward · · Score: 0

    It sounds like Comcast needs to go to FTTH (Fiber to the Household). Their shared nodes seem to be crapping out. I can just imagine the problems they will have when all of the channels are High Definition!

  83. It is not as unlimited as you think... by Anonymous Coward · · Score: 0, Interesting

    "Why are they baffled? They use the word "unlimited". To most people that means "without limit"."

    To those who believe a dictionary is a viable substitute for common sense, I can see that.

    "They like the sound of the word in their advertising. They just don't like to have to live up to that definition."

    In that case, I'm not certain who's dumber? The ISP for using that word, or a forum of people who are so intelligent they call the general public "stupid"? Believing that the laws of physics have been repealed just for them, and any physical connection can be "unlimited". Let alone the fact that they are incapable of reading the TOS BEFORE signing up.

  84. Re:They still don't give the exact byte downloadli by Kythe · · Score: 2, Insightful

    I've heard this canard trotted out by Comcast and its apologists time and again. In my opinion, it's silly -- if people aren't using high-bandwidth applications when they believe the service is unlimited, why would they suddenly discover an interest in doing so when they know there's a limit?

    Comcast has never provided any evidence for this excuse, and I suspect they never will.

    --

    Kythe
  85. Re:They still don't give the exact byte downloadli by the_tsi · · Score: 1

    Because if they give the exact byte amount that triggers it, people will find a way to use 99.99% of that 24/7, thus making things worse. It's like the probably urban-legend business school example of the beer factory: under old ownership, they had a "drink all you want" policy on the bottling floor, and there were no problems; When new management came in and said "10 beers per day maximum" suddenly everyone was drunk every day.

  86. Of course they gave the limit = 1.25GB by NotQuiteReal · · Score: 2, Interesting
    The "30,000 songs" and "13 million emails" are red herrings to throw you off the trail. "250,000 pictures" is the key.

    Everyone knows A picture is worth a thousand words, right? Assuming English, we have the "...estimated average word length of five..." for a simple calculation:

    250,000 X 1000 X 5 = 1,250,000,000 bytes.

    Of course all your words would be mushed together and that wouldn't be a pretty word picture, so using the Wikipedia tip of assuming 5 letters plus a space, per word, we get:

    250,000 X 1000 X 6 = 1,500,000,000 bytes.

    Of course, you could use Unicode characters and double all the byte counts. (And I am not even going to mention the 1024 vs 1000 debate.)

    Finally, some think the "picture : 1000 words" ratio is off by a factor of 10. If we use that, then we get 30GB (assuming UTF-16)

    So there you have it - Comcast only wants you to use about 100 kbps of bandwidth (1GB/day).

    We can also thank them for a new constant - A song is worth 8.3 pictures

    --
    This issue is a bit more complicated than you think.
    1. Re:Of course they gave the limit = 1.25GB by Anonymous Coward · · Score: 0

      Maybe you should try it with a different kind of word.

      Although the results would still be fairly close to what your word came up with.

  87. Re:They still don't give the exact byte downloadli by Kythe · · Score: 1

    I don't think Comcast advertises "unlimited use" anymore.

    Evidently, they used to, and the fact that so many people believe they still do is testament to how hard Comcast has tried to leave that impression in place, while covering their behinds legally.

    --

    Kythe
  88. 13 million emails? OK! by discogravy · · Score: 4, Funny

    All my emails include 10meg attachments, so at 13 million, I guess I have roughly a 124TB limit. (maybe my math is bad, I dunno -- I never learned "emails" as a unit of measure).

    I think I can live with that.

  89. Bad for image porn spammers by sjwest · · Score: 1

    Sorry but thats only 250,000 porn spams this month (based on the image number) If i was a comcast spammer i ask wheres my 12750000 other spam allowance messages gone.

    btw: humour

  90. Re:They still don't give the exact byte downloadli by Enlightenment · · Score: 1

    That presupposes that most Internet users have a taste for bandwidth in the same way that beer factory workers have a taste for beer. Most people just don't know how to use that much, and wouldn't be motivated to anyway.

  91. So so so wrong. by Anonymous Coward · · Score: 0, Troll

    1) FIOS has easily a magnitude more bandwidth more than Cable, and Verizon has traditionally not given a rat's ass about how much bandwidth I use, even with DSL.

    2) It's not up to you to define what's reasonable. If all I'm doing is web browsing and email, I don't need high speed internet. The point is I do want to download lots of movies, music, pictures, whatever, without wondering if my ISP has the pipes to handle it.

    3) Nobody is asking for guaranteed bandwidth, so your point is silly. But even so, go to Comcast and say "I want double the limit, I'll pay twice as much. They will turn down your money. So they actually have no way to do what you suggest.

    4) Internet access via comcast or verizion or whomever is not a "community resource", it's something I'm buying from an ISP like a coat, TV, or a book from WalMart.

    5) The electric company doesn't care how much I use. The more the merrier.

    People like you are silly. You think because you have an opinion as to what is correct and incorrect that it somehow gives you the moral high ground. I think you're the worst of the internet precisely because not only are you sure you're right, you're willing to interfere with me to enforce your ideas.

    What is it with you people?

    1. Re:So so so wrong. by mr_matticus · · Score: 3, Insightful

      .2) It's not up to you to define what's reasonable. No, it's up to Comcast, because it's their damn service. Deal with it or go somewhere else.

      3) Nobody is asking for guaranteed bandwidth, so your point is silly. The point isn't about guaranteed bandwidth. It's about your paying for a residential service and then out-consuming 95% of other customers to the point where you place an unnecessary strain on a community resource. The nature of cable requires bandwidth management in order to assure steady access to all customers. That's exactly what they're doing.

      4) Internet access via comcast or verizion or whomever is not a "community resource", it's something I'm buying from an ISP like a coat, TV, or a book from WalMart. You buy water and electricity too. They're all finite resources tied to community sources, overuse of which places strain on other users. It's a communal pool of shared access, not your private and dedicated infrastructure.

      5) The electric company doesn't care how much I use. The more the merrier. The more you use, the higher your rate plan goes. Exceeding the set baseline puts you into a higher per-kWh charge. You pay for the amount you use.

      You think because you have an opinion as to what is correct and incorrect that it somehow gives you the moral high ground. Morality doesn't enter into this. There's a finite resource, controlled by a private party. They are managing it to best serve their interests and those of 95%+ of their customers.

      What's truly repugnant are people like you who fail to understand the limitations of a service and expect to do as you please without recognizing that YOUR INTERESTS are not the only ones that matter, and the trivial $30 a month you cough up doesn't buy you unilateral control and ownership of ANYTHING.

      You're using too much and interfering with the use of other customers on a congested service. You can switch to a business account (they'll happily take your money, contrary to your little rant), or you can go somewhere else. You're willing to interfere with MY access by overusing your share, but you want to complain that Comcast, the OWNER of the service, wants to manage THEIR service more equitably for everyone? That's the bullshit, right there.
    2. Re:So so so wrong. by Anonymous Coward · · Score: 0

      You talk as if you have some knowledge, and unfortunately, you have none.

      My interests start and finish with the service I'm paying for. It's not a community service, it's simply a private transaction between me and the ISP. It isn't your business how I choose to use my computer or bandwidth. You seem to think you allowed to interfere by telling me what is reasonable. Whether or not the ISP has a problem with my usage, it's not your business. If the ISP has no problem with it, and you feel my usage is not to your liking, go get another ISP who seems more community minded. Good luck with that.

      You cannot buy double the bandwidth from Comcast. Try it. Call them up and say "Oh, I'm getting around 120G per month. I'd like twice that". You will be the highlight funny call of the night for the call center. Such a thing does not exist.

      And incidentally, comcast cable service is $40-45 per month, not including local taxes.

      As to your rant about electricity, they do not switch you to a higher cost if you use more, they switch you to a lower cost plan because you are using more. My propane company charges me less because I use more. People who use only a little are charged the highest. Same for electricity.

      Seriously, you are a busy body worrying about how other people use their service that they pay for. If I download a terrabyte and comcast doesn't care, then it's not your business, even if you are my neighbor and my usage slows you down. That's something to take up with your ISP, not me. You seem dense about this point, and that's why I say you're the worst kind of person to be around, always worrying about what the other guy is doing. People are not breaking laws, they're not even getting their ISP excited and you go whinging about "community services", as if Comcast or Verizon is some sort of Bandwidth Commune where we come and hold hands and sing together for the benefit of the community.

      Let's say this together so you understand: The nature of a contract between a customer and an ISP is private and none of your business. The "Community" of bandwidth users can go hang themselves because they are irrelevant in my business agreement with the ISP. You don't like that I use a lot of bandwidth. It's irrelevant what you feel is appropriate or inappropriate.

      For you to decide how much is reasonable for me to download is something that you may not comment on. Speak for yourself, and please stop worrying about what is the correct amount for me to download each month. It is not for you to say.

    3. Re:So so so wrong. by mr_matticus · · Score: 1

      My interests start and finish with the service I'm paying for. It's not a community service, it's simply a private transaction between me and the ISP. It isn't your business how I choose to use my computer or bandwidth. Stop and listen. Cable is a communal resource. It is laid to a community, with particular characteristics in each community. It is a finite pool. As for it being "my" business how you use your computer, you're building up an absurd straw man. It's COMCAST's business, and they're managing that based on the interests of EVERYONE in the community. If they determine that your use is causing a strain on the access of others in the community, you get cut off. That's their right.

      You cannot buy double the bandwidth from Comcast. Try it. Call them up and say "Oh, I'm getting around 120G per month. I'd like twice that" Again, a pointless remark. If you're overusing your share of the residential connection, you can easily switch to a small business connection with greater bandwidth which can be used in the local load balancing. It's a simple call to make.

      And incidentally, comcast cable service is $40-45 per month, not including local taxes. My bill is $34.26, including all taxes, for a 5Mbit connection.

      they do not switch you to a higher cost if you use more, they switch you to a lower cost plan because you are using more. What are you smoking? Usage beyond the baseline gets boosted into gradually higher categories. If you dramatically overuse electricity beyond baseline, the kWh charge increases for each bracket. Your use through 120% baseline is at one rate schedule, 120-140% at another schedule, and so on. This is specifically to discourage overconsumption--being charged less for using more is a completely asinine argument to take.

      Seriously, you are a busy body worrying about how other people use their service that they pay for. If I download a terrabyte and comcast doesn't care, then it's not your business I don't care how people use their service. COMCAST does. As long as Comcast is managing the bandwidth effectively, it doesn't matter to me personally how much you personally download. COMCAST is MANAGING the COMMUNITY of its INDIVIDUAL USERS by DISCONNECTING those users who OVERCONSUME. That's their right and their responsibility to their customers.

      Speak for yourself, and please stop worrying about what is the correct amount for me to download each month. It is not for you to say. I didn't--Comcast did. Get that through your thick skull. They've set a limit, which amounts to somewhere in the neighborhood of 150GB per month. My only comment on the matter is that that is a perfectly reasonable limit for residential service and a volume of data not reached by 90% of customers. If you're using so much that it strains the service for others, your bandwidth should be curtailed, just as they're doing, so that everyone else's access is preserved.
    4. Re:So so so wrong. by clambake · · Score: 1

      You buy water and electricity too. They're all finite resources tied to community sources, overuse of which places strain on other users.

      That's true, and neither the water nor the power company publish what limit these "overuse" fees kick in either! Oh, wait...

  92. Re:They still don't give the exact byte downloadli by the_tsi · · Score: 1

    It doesn't take many people using 99% of their bandwidth to totally fuck up the bandwidth oversell formula used by an ISP, thus ruining performance for everyone in that bandwidth pool.

  93. Re:They still don't give the exact byte downloadli by Enlightenment · · Score: 1

    By the way, my university has a lowish 10GB/week policy for its residence halls, and despite this, most people never even come close to hitting it. They're just not interested.

  94. Slashdot Not A Court of Law. by Anonymous Coward · · Score: 0

    "We should also remember that Comcast's "Acceptable Use Policy" is probably not enforceable as a contract... especially if it is only available online, and not provided to the customer when they sign the contract. (And in fact, in my experience it is NOT supplied to the customer.) "

    Did you ask for a copy? When I signed up for "Home" and used their self-service kit. The AUP came with it, or I could have asked for a copy when I called to get authorized.

    "Further, it should be said again (I have made this point in other contexts) that even if their AUP were somehow judged to be enforceable as part of the contract (doubtful), it would still constitute a "Contract of Adhesion" (i.e., a "contract" that cannot be negotiated... a "take it or leave it" proposition), which courts are loathe to enforce. The basic principle is: if it can't be negotiated, then it is not a real contract."

    That's not quite true. The boilerplate contract you mention is given additional scrutiny AND it can depend on jurisdiction. But it's NOT a blanket "They aren't real contracts".

    1. Re:Slashdot Not A Court of Law. by Jane+Q.+Public · · Score: 1

      It does not matter whether I asked for a copy, *IF* (as I stated above) I had already signed the contract. Post Hoc is still Post Hoc. You can't throw additional terms into a contract after the fact, that is simply not legally enforceable. Further, when *I* signed up for my cable service, I was not even told that there was an acceptable use policy, and it was NOT mentioned anywhere on the paper I signed.

      As for the Contract of Adhesion, what I stated was that courts are "loathe" to enforce them. You can interpret that as "reluctant". I did not state that they would automatically throw it out. The principle behind courts giving it additional scrutiny is exactly as I stated: "if it can't be negotiated, then it is not a real contract." That is not an absolute, and I admit that I should have put "probably" in there, but that does not change the basic principle.

    2. Re:Slashdot Not A Court of Law. by Anonymous Coward · · Score: 0

      I had a much longer post here, but I'll just cut to the real core issue which ISN'T whither something is or isn't a contract. But whither the terms of the AUP fall under the Unconscionability test? So far most slashdot arguments I've heard revolve around "advertising" (which isn't subject to the test.) The rest play with the interpretable word "unlimited" in a loose fashion that wouldn't pass the test either.

  95. Re:They still don't give the exact byte downloadli by daeg · · Score: 1

    We'll just start packaging torrents in RFC822 format. :-) No one could ever possibly download 13 million torrents a month.

  96. Re:They still don't give the exact byte downloadli by Ucklak · · Score: 2, Insightful

    I'm sure location also plays a factor as to why that limit isn't published.

    Cox's network has 12M in some areas (mine) and 3M to 7M in others with regards to speed.

    If they publish 90Gig as a limit, it may tax a 3M network if 40% of users were utilizing 90% of it versus 90Gig not being as much of a burden on a pipe 4 times larger.

    --
    if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
  97. By your logic... by Anonymous Coward · · Score: 0

    If an "all you can eat buffet" tells people that the limit is 5 plates of food, everyone is going to rush up and grab five plates of food. You know what? Some people are happy with one plate, or two. Most people won't or can't eat five plates, but it's good that those who can know in advance so they can plan for it.

  98. Re:They still don't give the exact byte downloadli by InvalidError · · Score: 4, Interesting

    My current ISP recently announced a 100GB/month cap on its version of Extreme service. At ~3MB per MP3 and 30k songs/month, Comcast's vague limit also falls in the 100GB ballpark... that's the same limit as the vast majority of service offers in my area.

    When one of my friends who was on said Extreme service got pissed off about paying ~$80/month for unlimited and getting suddenly capped to 100GB, I looked around to check out what sorts of alternatives were available in my area - something I had not done in years. From what I have seen, there are dozens of DSL resellers who are offering a choice between 100GB/month low-latency or unlimited low-priority traffic for only $30/month at 5000/800 speeds. (Well, with DSL, mileage may vary - even more so with third-party service that may be routed through auxiliary networks between the DSLAM and global internet.)

    Since my current service contract costs $40/month for only 30GB/month, I will soon start sampling DSL service in my area until my contract expires - the ridiculously low limits make the extra speed seem superfluous... I have about four months left to pick my new ISP and there are about 40 (mostly ADSL) to choose from.

    I am guessing Canada must have a law/rule requiring ISPs to declare limits since all ISPs I have seen do state the limits somewhere on their product pages... though sometimes they are a little obfuscated such as being written in an expandable page section that is collapsed by default made to look like a simple paragraph separator line until you pay close attention to it and notice the '+' sign at one end. I suppose this means the law/rule, if any, omitted to state how visible/accessible data on those limits must be.

    My current ISP might be too expensive for the ridiculous limits it has on my package but at least I have always known what the limits were... if I were a Comcast customer, I would go for a class-action suit to force full disclosure of this mysterious limit and the methods behind it - customers should not have to guess what the ToS are no matter what lame excuse Comcast may have.

  99. Re:They still don't give the exact byte downloadli by gronofer · · Score: 1

    That's obvious. If they issue an actual hard limit, customers would hold them to it. I know I would ... I have bandwidth monitoring on my network and if they cut me off too soon I'd scream bloody murder, believe me. A few hundred thousand customers clogging their support lines is what they absolutely do not want.
    What, nobody is going to scream bloody murder because they think they only downloaded 25000 songs? I don't see this saving any help desk calls at all.
  100. Re:They still don't give the exact byte downloadli by Achromatic1978 · · Score: 4, Funny

    I ... do ~150gb of usenet each month for some time now

    Yeah, that sounds legitimate.

  101. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 2, Insightful

    If the PR department at an ISP doesn't know what a gigabyte is, the ISP needs a new PR department.

  102. Re:They still don't give the exact byte downloadli by Achromatic1978 · · Score: 1

    Your camera writes 24MB RAW files? Which camera is this? The D200, even with uncompressed RAW mode, is only at 15MB. The 1Ds Mk II is around 10MB.

  103. I'm happy I live in Korea by ihavnoid · · Score: 1

    Here in Korea, the major ISP actually tried to implement some policy similar to this (although with clearer terms), but they somehow failed to do so. I guess the government didn't approve the new terms, due to the complaints from the media industry so that the ISPs can misuse the terms to lock out competitors and force them to use their own (inferior) service.

    There simply are too many bandwidth-hogging services. My mom and dad watches IPTV (real-time h.264 full-HD, 3000kbps minimum, which translates to about 1.3GB for an hour of TV) from a competitor of our ISP, and I also use many video services, which are usually around 2000kbps/sec. Even if we don't abuse anything, I guess our monthly usage would be somewhat around 200GB.

    Anyway, it simply looks stupid to specify the policy in terms of 'number of songs'. sad.

  104. Actually... by Anonymous Coward · · Score: 0

    I seem to recall something about someone... "sharing" a GMail account where they'd uploaded a lot of stuff.

    Hell, for small things like... I dunno... SNES ROMs? You might even be able to email yourself a collection, then have a script to email them to anyone who submits a request to your website. Or something.

    Mind you, this is a mostly theoretical exercise, but I'm kinda surprised no one's figured it out. I mean, it can't cost much bandwidth to forward an email with attachments to someone, assuming you can script GMail to begin with (which would be hard, I imagine).

  105. Its' my understanding that blind is... by Anonymous Coward · · Score: 0

    Finally a useful conversation.

    Since he's a documented blind individual. He may be able to get terms and services not normally available to you or I (unless either one of us is blind). But one has to ask for them first.

    1. Re:Its' my understanding that blind is... by Anonymous Coward · · Score: 0

      Since he's a documented blind individual. He may be able to get terms and services not normally available to you or I (unless either one of us is blind). But one has to ask for them first.

      You must be European. Here in the US, special services cost extra.

      Ah, you're blind, Sir, then I can recommend our special Services For Blind Package. It comes with a special dial-in number for someone in India reading your online bill out loud to you. This will only cost you $89.95 (plus surcharges) extra per month, and you will also get FREE access to silent movies on Comcast Video On-Demand(tm).
  106. comcast is about to get it's lunch eaten by sentientbrendan · · Score: 1

    by verizon. Verizon just rolled out fiber to the curb in my neighbor hood. Now I have a real alternative to cable internet. When this becomes more widespread comcast is going to have to stop dicking around with their customers.

  107. Re:They still don't give the exact byte downloadli by GryMor · · Score: 1

    Hmm, looking at the images I've got, average size is 1849 KB, for a limit of 440 GB

    --
    Realities just a bunch of bits.
  108. Usual corporate answer by SpacePunk · · Score: 1

    They couldn't have been more intentionally obtuse with their answer.

  109. It must suck. by Anonymous Coward · · Score: 0

    I think the device I have that uses the most bandwidth must be my xbox, and I can't even buy TV series or movies yet. Just downloading demoes, trailers etc, adds up to a lot of traffic. I must have downloaded about 10gigs of junk this weekend. Downloade a lot of stuff during the evening and before going to bed, I put 6 big demos in the download queue and turned the box off(the-auto-off-after-download-feature).
    Then there's all the podcasts which I listen to instead of radio since most radio channels suck.

    So I pay money to Microsoft for the live gold subscription so I can download more stuff, and then the internet provider also wants to punish me, great.

    I don't think I go over 100gb pr month. I stopped measuring it long time ago where I rarely got above 30GB pr month, but these days I do so much more with the internet since just about every piece of electronics you buy these days has a ethernet port or wifi.(my new denon reciever works great for playing internet radio and podcasts using the vtuner.com list)

  110. 2 ways to pursue by mike449 · · Score: 1

    Rogers in Canada behaved in a similar way. They sent threats of disconnect for "excessive use" without telling the limit and even without telling people how much they downloaded.
    First type of complaints people submitted to Competition Bureau (SEC in the US?), about Rogers using their monopoly position in areas where no competition was available to increase profitability at the expense of customers who had no alternative.
    Second type of complaints was to Privacy Commissioner, concerning the personal information collected by Rogers (traffic use). According to Canadian privacy laws, this information must be given to the customer upon request.
    This pressure actually worked, Rogers later implemented usage counter and then declared the usage limit in GBs (60 or 100, don't remember).

    1. Re:2 ways to pursue by BoiseAlf · · Score: 1

      "First type of complaints people submitted to Competition Bureau (SEC in the US?)" FTC = Federal Trade Commission SEC Securities and Exchange Commission The FTC works to eliminate unfair or deceptive marketplace practices. The SEC is responsible for administering federal securities laws in the US.

  111. Re:They still don't give the exact byte downloadli by Barny · · Score: 1

    Well, see, thing is, the standard for digital audio for quite a while now, has been 16bit @ 44,100 hz stereo, leaving the average song (around 3:30 or so at a guess) at well over 50M...

    Now all you people with your DVD-A and AC3 streamed audio have valid points too, but really, the standard used by CDs is in the majority. /sarcasm off

    --
    ...
    /me sighs
  112. Are you living in the 1990's? by Joce640k · · Score: 1

    128kbit/s mp3s, 360kb photos, 7kb emails... are you living in the 1990's.

    I think my spam adds up to more than Comcast's limit.

    --
    No sig today...
    1. Re:Are you living in the 1990's? by Richard+Steiner · · Score: 1

      Micron PPro box. Check. OS/2 as OS. Check. 4MB Matrox video card. Check. 100BaseTX ethernet. Check.

      Yes, I'm living in the 1990's. Except for the Nokia 770 I'm using to write this message (heh).

      --
      Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
      The Theorem Theorem: If If, Then Then.
    2. Re:Are you living in the 1990's? by justinlee37 · · Score: 1

      Damn ... that's low-tech.

      Does your car have a combustion engine, or do you power it with your feet like Fred Flintstone?

    3. Re:Are you living in the 1990's? by Fred_A · · Score: 1

      Steam uses combustion, right ?

      --

      May contain traces of nut.
      Made from the freshest electrons.
    4. Re:Are you living in the 1990's? by Richard+Steiner · · Score: 1

      Well, I drive a 1994 Accord EX with a 5-speed, so that might be in the same general idiom. :-)

      --
      Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
      The Theorem Theorem: If If, Then Then.
  113. Great by Anonymous Coward · · Score: 0

    I just download movies anyway

  114. bandwidth monitoring? by phorm · · Score: 1

    Just out of curiosity, what software are you using for this?

    1. Re:bandwidth monitoring? by ScrewMaster · · Score: 1

      I have a Linksys WRT54G V4 wireless access point running the Tomato firmware. Wikipedia has a nice writeup.

      It works very well: lightyears beyond the stock firmware. I've had 100% uptime since I first flashed it into the router about four months ago. Hasn't crashed, glitched, slowed down or otherwise given me any grief whatsoever. I run games, corporate VPNs, SMTP, FTP, POP3, Webmail and a bunch of other services through it. It keeps track of daily, weekly and monthly bandwidth usage, and even has an Ajax-based real-time graph, all via your browser (works great with Firefox.) Supports CIFS, and it writes out its log files to my file server. Very cool stuff.

      The author is very pleasant and responsive and, honestly, Linksys should hire the guy. I tried some of the others out there (DD-WRT, HyperWRT, etc.) and found that Tomato serves my needs best. I've run Smoothwall and IPCop in the past: about the only thing I miss from those two was the transparent Web cache.

      Give Tomato a shot, if you have an old WRT54G or any of the other supported routers (it supports a bunch from different vendors.)

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:bandwidth monitoring? by bcat24 · · Score: 1

      I second that. I run Tomato on my WRT54GSv2.1 at home, and it really does rock. You'll never want to go back to the stock Linksys firmware.

  115. Re:They still don't give the exact byte downloadli by Presto+Vivace · · Score: 1

    Whatever happened to the customer is always right?

  116. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    s5 pro for one does

  117. Max speed != average speed by randomchicagomac · · Score: 1
    If an olympic athlete advertises that he can sprint 100 meters in 10 seconds, the fact that he can't run 10 kilometers in 1,000 seconds doesn't make his earlier claim false.

    Moreover, in buying bandwidth, I don't care about sustained speeds, because I don't do p2p downloads, but I do want my web pages and email right away, in speedy bursts. So the claim I care about is the advertised burst speed, rather than the bandwidth cap.

    1. Re:Max speed != average speed by Jane+Q.+Public · · Score: 1

      I do not believe that is a valid analogy, and some people do care.

      If they advertise a possible maximum ("up to..."), then it should be at least theoretically possible to reach that maximum. I have already stated that it would not be reasonable to expect to actually get quite that much. However, if they then secretly and intentionally set artificial limits that prevent you from ever getting anywhere near that theoretical maximum (as apparently they have), then they are lying. That is something you can't have both ways.

      I know you were referring to averages, so try this for a better analogy: automobile gas mileage. Reporting laws only allow manufacturers and dealers to advertise mileage figures that are actually achievable. It is theoretically possible for you to actually drive carefully and really get that average mileage, even over a long period of time.

      If instead they advertised mileage that you might only get on an exceptional day, and then only for a little while, then the numbers do not really mean anything. They are simply arbitrary and tell you absolutely nothing about the actual performance you will experience.

      Now, take that one step further: say that the automobile manufacturer stated that you can get "up to" a certain mileage (of course you should not expect quite that much in reality), but then built artificial limits into the vehicle such that most of the time, you could only get a very small fraction of that mileage. That is a pretty good comparison to what Comcast has been doing.

      Are you trying to tell me that you would not feel cheated by the automobile dealer? Most people I know would demand their money back, and sue if necessary to get it.

    2. Re:Max speed != average speed by Randseed · · Score: 1

      Then they can use ToS/QoS and prioritize traffic. The fact is that the ISPs have deliberately gone out of their way to ignore such modifiers. At the same time, they've forced people who actually use their service to come up with all sorts of roundabout ways to stay under their radar. Other asinine policies like "no servers" (for no reason and with no explanation of what that means) lead to other things like people setting up ssh forwarding from port 25 on some random machine to a port that isn't blocked on their machine, then listing that random machine as an MX host so that they can send and receive email without using the ISP's crap.
      The ISPs have grossly oversold their bandwidth, and now they're pissed that people are actually using it. If you offer 7MB/sec, then you should not be surprised when a customer uses 7MB/sec for a month. You can statistically estimate that only x% of customers are going to be doing that, and upgrade your network accordingly. If you can't be bothered to do that and instead want to start cutting people off arbitrarily, then fine: By law, you should be required to advertise "7MB/sec service with 100GB/month bidirectional traffic limit."
      And Comcast's ridiculous units of measure here wouldn't hold up in any court I know of when someone sues their ass for breach of contract and deceptive business and marketing practices.

  118. maybe it is inaccurately measured by OrangeTide · · Score: 1

    To avoid potential problems with their own bandwidth measuring they are potentially vague. It might be they are only equipped to estimate the amount of bandwidth used by a user. and it would be "unfair' to terminate someone because of an estimated value.

    Just pure conjecture on my part.

    --
    “Common sense is not so common.” — Voltaire
  119. that works out... by m2943 · · Score: 1

    That seems to work out to a volume limit of maybe 100-200G/month, or maybe about $0.20/Gbyte at their rates. That doesn't strike me as intrinsically unreasonable.

    But why not just state the volume limit and give people warnings when they get close to it?

    1. Re:that works out... by /dev/trash · · Score: 1

      All my music is ripped at 560kbits. I guess I get to download more then.

  120. Why Not Throttling? by balthan · · Score: 1

    It seems to me that a better solution would be to allow users to download at will when the bandwidth isn't saturated. As downloads increase, start throttling speeds to users based upon how much they've downloaded over a given period. This way infrequent users will still be able to download at good rates during peak times, and bandwidth hogs will be able to download to their hearts content during off-peak times. Best thing for the ISP is they don't have to cancel anyone's account and continue to collect their fees.

    I wonder why Comcast and other ISPs don't do this. Is it too expensive to implement?

    1. Re:Why Not Throttling? by tomz16 · · Score: 1

      Because they still have to pay for the bandwidth off of their network. In your solution, their line is always saturated (good for customers, bad for their bottom line). It's much cheaper for them to just kick off the most demanding users.

  121. Re:They still don't give the exact byte downloadli by ucblockhead · · Score: 4, Insightful

    Plus the last thing they want is people downloading exactly the limit every month. By making it vague, they ensure that people will stay significantly under the limits that would give them trouble.

    --
    The cake is a pie
  122. Video by ucblockhead · · Score: 1

    Very interesting that they don't mention video in their examples.

    --
    The cake is a pie
  123. Re:They still don't give the exact byte downloadli by u-235-sentinel · · Score: 1

    I don't think Comcast advertises "unlimited use" anymore. The ads I've seen talk about the following features of Comcast High-Speed Internet:

    Actually, when I signed up they did. So are they in violation of their contract with me and everyone else who signed up?

    Oh and here is the advertisement at the time I signed up.

    either way, the company is irresponsible in the manner it treats its customers. You get one phone call, no idea how much you are allowed to consume in a month, then get terminated for 12 months if you don't meet their "mysterious" bandwidth cap.

    And yes, it's happened quite frequently. People more and more are hearing about my blog and posting their experiences there.

    Most don't believe the numbers being quoted. People who have been monitoring their usage can prove what they have used. But when they tell Comcast they are wrong, they are gone anyway.

    It doesn't take many people getting screwed by the company before this starts to become a real problem.

    --
    Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  124. Re:They still don't give the exact byte downloadli by amazingcs · · Score: 1

    if you assumed a size of 3-5 MB for each song, and a 6 Mbit/sec connection (that is what they are selling you for broadband), then you would be allowed to download at most about 150 GB per month, and yet you would be paying for the capability to download about 1950 GB per month. 30,000 X 5 MB = 150 GB 86,400 sec/day X 30 = 2,592,000 sec/month 2,592,000 X 6 MBit/sec = 15,520 GBit/month / 8 = 1920 GB/month By my calculations, they are saying that they are selling a 600 Kbit/s connection, with a possible burst speed of 6 Mbit/s. Since I don't have a comcast account I cannot say what their customer agreement promises, but they should certainly be held accountable to their promises, and this doesn't appear to be anywhere close to a broadband data rate.

  125. Re:They still don't give the exact byte downloadli by BalanceOfJudgement · · Score: 1

    Whatever happened to the customer is always right?

    It has been replaced with:

    The customer owes us profitability!!!!!
    --

    We are the fire that lights our world.. and we are the fire that consumes it.
  126. Re: Units of Measure by TaoPhoenix · · Score: 1


    100 Gigabytes eh?

    So ... 35 movies?

    Suddenly someone who downloads more than a movie a day might want to think a little.

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  127. on the other hand by m2943 · · Score: 1

    That's probably around one Ubuntu DVD per day, or a couple of movies per day, neither of which seems totally unreasonable.

    Or, to put it differently, if you are watching a high-quality video camera that you're watching (e.g., keeping an eye on your business), you'll exceed that with just a few hours per day.

    1. Re:on the other hand by dabraun · · Score: 1

      That's probably around one Ubuntu DVD per day, or a couple of movies per day, neither of which seems totally unreasonable.


      You download an Ubuntu DVD every day? There's a dialog that pops up in IE when you download a file that offers "Run/Save/Cancel". You might want to consider the "Save" button next time.
  128. Questions to Slashdotters by chris_eineke · · Score: 1

    Who would get a pipe that guaranteed a minimum throughput (by throttling you if you hit the maximum) but explicitly spelled out how big your traffic contigency (up and download) was? What if there was no guaranteed minimum throughput? Is connectivity more important to you than high-speed access?

    Just curious.

    --
    "All you have to do is be fragile and grateful. So stay the underdog." Chuck Palahniuk, Choke
  129. read the TOS by m2943 · · Score: 1

    It says clearly "no P2P" and "no servers". So, anybody who runs a P2P client or any kind of server can be kicked even if they use very little bandwidth.

    Now, if you can find someone that gets cut-off while staying completely within their TOS, let us all know.

    1. Re:read the TOS by Anonymous Coward · · Score: 0

      Usenet is neither of those and can easily exceed both

    2. Re:read the TOS by Hatta · · Score: 1
      Can you even find anyone who stays within their TOS at all? That's so limiting as to make their service useless. It reminds me of this quote from Ayn Rand:

      "Did you really think we want those laws observed?" said Dr. Ferris. "We want them to be broken. You'd better get it straight that it's not a bunch of boy scouts you're up against... We're after power and we mean it... There's no way to rule innocent men. The only power any government has is the power to crack down on criminals. Well, when there aren't enough criminals one makes them. One declares so many things to be a crime that it becomes impossible for men to live without breaking laws. Who wants a nation of law-abiding citizens? What's there in that for anyone? But just pass the kind of laws that can neither be observed nor enforced or objectively interpreted - and you create a nation of law-breakers - and then you cash in on guilt. Now that's the system, Mr. Reardon, that's the game, and once you understand it, you'll be
      much easier to deal with." ('Atlas Shrugged' 1957)
      --
      Give me Classic Slashdot or give me death!
    3. Re:read the TOS by m2943 · · Score: 1

      Can you even find anyone who stays within their TOS at all? That's so limiting as to make their service useless.

      You can't have it both ways: if you're going to be picky about their use of "unlimited", they have a right to be picky about the TOS you agreed to.

      It reminds me of this quote from Ayn Rand:

      I'm sure Ayn Rand would completely support Comcast's right not to do business with whoever they choose for whatever reason they choose; that's a libertarian issue, you know.

    4. Re:read the TOS by Anonymous Coward · · Score: 0

      That violates other TOS. Read them. Basically, Comcast can cancel their contract with you for almost any reason they choose, short of disapproving of what you write in your personal E-mails. That's why it's a cheap consumer service.

      Comcast is within their contractual rights to cut someone off for excessive bandwidth use: the TOS you agreed to when signing up for their service say so. I'm sorry some half-brains confuse marketing speak with the actual contract, but that's their problem.

      If you want a contract that "lets you download USENET", it costs about $100-200 per month (more if you want higher speed, not just higher volume). Comcast is happy to sell you one of those, too.

  130. Good! by m2943 · · Score: 1

    In fact, the way people may hit this bandwidth limit may be through Internet TV. And, frankly, I don't want my connection to be slow because someone else spends 24/7 downloading videos. If you want that kind of service, pay for it: Comcast has higher end plans that let you do that sort of thing, and they don't cost a lot more.

  131. So? by Jane+Q.+Public · · Score: 1

    At least that way you would have an actual number for comparison with other services. You would rather have an arbitrary limit? More power to you, but I am not compelled to agree.

    You are not getting the service they are advertising. That is fraud. You can like it or not, and you can defend the practice if you want, but that does not change the facts.

  132. The limit should be.... by Jawshie · · Score: 4, Insightful

    This is somewhat silly. When you buy bandwidth you, in my opinion, are buying however much bandwidth per second they are willing to give you. If you buy a 3Mbps connection, for example, you are purchasing 3 megabits of data per second. How much is that in a month of 30 days? Well a day has 86,400 seconds. A month has 2,592,000 seconds. So you are purchasing the right to 7,776,000 megabits in a 30 day month. About 7,593.75 gigabits a month(~950 GB I think...). The limit should be exactly what you pay for: your bandwidth limit per second. If there's a limit within a limit (think of a car commercial that offers a 30000 mile or 2 year, whichever happens first, warranty) then it should clearly be defined. Personally, I can not imagine myself using a terabyte a month but I do feel I am over the ambiguous limit set by Comcast.
    If they have not accounted for the total bandwidth capacity of a shared cable line and broken it down correctly then the fault should rest with them and they should install some extra lines or not sell it in the first place unless they agree to the limiting terms. Whatever the actual bandwidth capacity of a cable line is (tv+phone+data), surely they can divide it evenly per household or do they need a physicist to tell them what 100/3 is? I refuse to purchase cable because of the line sharing. Not only is it fluctuating throughout the day but the security is questionable. I actually consider internet availability based on where I consider living.
    On a side note, could they be including in their bandwidth limits the tv and phone information as well? Certainly a constant digital tv signal would eat up a considerable amount of bandwidth.

    Sorry if my math is a bit off.

    1. Re:The limit should be.... by Temporal · · Score: 1

      Who do you propose should pay the costs of building a network which can offer three megabits sustained bandwidth to every user? What you are proposing would be extremely expensive. Meanwhile, most users simply have no need for it. Why should someone be required to pay for 3 megabits sustained when what they really want is 3 megabit bursts during the small fraction of time when they are actually using it?

      I think it's wrong to simply cut off users who use too much bandwidth. But, I think traffic shaping is perfectly reasonable (as long as it does not discriminate based on the application). If you really need three megabits sustained, you need to pay for it.

    2. Re:The limit should be.... by DavidD_CA · · Score: 3, Insightful

      I dont know about your math, but your reality is what is wrong. If I understand you correctly, it sounds like you expect your ISP to reserve 100% of your total capacity just in case you intend to use it. And not just yours, but every customer they have. You're essentially saying, "If they have 500 customers with 1MB connections, they should have a 500 MB connection."

      The problem is that your proposed service would be so exceedingly expensive that you, nor anyone else, would want to buy it. Actually, that service does exist. Some businesses buy QoS lines with throughput guarantees and no bandwidth limitations. They also exist in fractions, too. For example, you might buy a 1.54 MB line for $300/mo with a 25% throughput guarantee. Meaning the line can go as fast as 1.54, it will never drop below 384k, and you're allowed to peg it at 384k for 24/7 without penalty.

      Since Slashdot loves analogies, here's one based on your logic: A restaurant that offers "free refills" should stock enough soda to quench the thirst of all its customers, even if the customers decide to stay there from opening until closing, drink non-stop, with their mouth directly under the spout. And sell it for $0.99.

      --
      -David
    3. Re:The limit should be.... by Anonymous Coward · · Score: 0

      I dont know about your math, but your reality is what is wrong. If I understand you correctly, it sounds like you expect your ISP to reserve 100% of your total capacity just in case you intend to use it. And not just yours, but every customer they have. You're essentially saying, "If they have 500 customers with 1MB connections, they should have a 500 MB connection."

      YES! It's called overprovisioning and it's how the internet was designed to work!

      You're describing underprovisioning and that's tantamount to fraud (not unlike the fraud of fractional reserve banking but that's another story).

      In business, demand for early fat profits is chased by a myriad of competitors who subsequently drive prices down through increased production. ISPs seem to want to play the ostrich on that last part.

    4. Re:The limit should be.... by Jawshie · · Score: 1

      I never said anything about keeping the cost the same. If users want to have limits and pay fewer, that's fine. I'm willing to pay to sit and drink soda all day though as long as its guaranteed to always be there. If users don't want to stay there all day, then that's fine too. However the arguments go, I think its undisputed that they should clearly define their limits and clearly define a user's expectations.

  133. Icon and animated GIF designers by Zantetsuken · · Score: 1

    Wow - sure sucks to be designing desktop icons and animated GIF's weighing in at 5KiB each right now - they must only get just over a MiB of total monthly bandwidth!

  134. Re:They still don't give the exact byte downloadli by DrgnDancer · · Score: 1

    Of course one could sue Comcast for false advertising based on the fact that these numbers are, by current standards, quite reasonable. The "pictures" are where they screw themselves. Most current digital cameras take 7-10 MP pics. 2-3 MB a shot. It's hard to argue that this isn't "normal" since every camera in Best Buy has these specs.

    --
    I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
  135. Put it in terms we can understand by ZeldorBlat · · Score: 1

    Like how much pr0n I'm allowed to download.

  136. Re:They still don't give the exact byte downloadli by laffer1 · · Score: 1

    It depends on the area. We seem to benefit from PowerBoost here and I have a Comcast Workplace account at home. Last I knew the consumer level accounts were 5Mb/s whereas I have 8Mb/s + 1Mb/s upstream. I also have the largest package they offer and would buy more upstream if I could. Problem is with the design of the technology, when my server is hammered, my neighbors have difficulty with their connections. Business class accounts have priority. One of my neighbors got very angry with me about it. Most people don't want to pay $160 a month for Internet access.

  137. The good news is... by Distan · · Score: 1

    Well, based on this, I think the good news is that there is no limit on uploading.

    Now that they have clarified their policy, Comcast would have no ground to stand on if they tried to shut you off for sharing torrentz.

  138. Think Content not Data! by Anonymous Coward · · Score: 0

    What further clarification could they give?

    Consumers don't transfer data, they consume content.

  139. What the? by Anonymous+Freak · · Score: 1, Redundant

    the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month


    Let's see. I rip my songs in reasonably high quality, so 30,000 songs for me would be 300 Gigs. I take high quality uncompressed photos, so 250,000 pictures would be 2.5 Terabytes. But I apparently get really small emails, so 13 million emails would only be 200 Gigs.

    I'll take the 2.5 Terabyte number, thank you very much.
    --
    Another non-functioning site was "uncertainty.microsoft.com."
    The purpose of that site was not known.
  140. Re:They still don't give the exact byte downloadli by jlarocco · · Score: 2

    I don't know the details, but can say with certainty that Comcast does something to torrents.

    When Comcast took over Adelphia, my torrent downloads dropped from max speeds of 550 KB/s to less than 25 KB/s. I suppose it could be a coincidence and all of the highly seeded torrents I've tried over the past year have just been crap torrents, but it seems unlikely.

    But I'm sure their business packages are different.

  141. so it would seem by Presto+Vivace · · Score: 1

    and the telecoms wonder why we call for net neutrality.

    1. Re:so it would seem by BalanceOfJudgement · · Score: 1

      and the telecoms wonder why we call for net neutrality.

      Although there are good ethical arguments for it, I look at net neutrality in its most practical sense: I'm aware that people, being people, generally desire as much profit and control as they can muster. Capitalism depends on those forces. That being the case, it's only natural to demand there be safeguards against the most egregious of those behaviors.

      There's no reason to expect people will just sit around and let you take as much control as you want. Thus, Net Neutrality is born.
      --

      We are the fire that lights our world.. and we are the fire that consumes it.
  142. Re:They still don't give the exact byte downloadli by khellendros1984 · · Score: 1

    The point is that the definition of "a song's worth of data" is very variable. I'd find 7MB for a 4 minute song to be reasonable, while someone else would consider half that size for the same audio to be an acceptable quality. "A song" is by no means a concrete limit, and using FLAC as an example is meant to emphasize that fact.

    --
    It is pitch black. You are likely to be eaten by a grue.
  143. Why don't they just come out with the number? by HangingChad · · Score: 1

    What's the big freaking mystery anyway? If they announce the number their service is no longer "unlimited"? We already know it's limited.

    I downloaded OpenOffice 2.2 tonight. How many song equivalents is that?

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  144. How much in WV Beetles? by roman_mir · · Score: 1

    So how many WV Beetles of emails am I allowed to download again?

  145. Or maybe they should...Raise my bill. by Anonymous Coward · · Score: 0

    "Put some money into their infrastructure to cope with the demand?"

    So you shouldn't have a problem with your bill going up to pay for the increased demand?

    "Maybe stop overselling? Oh wait that would cost some dollars so forget that idea."

    No, it would mean that you would no longer have a cheap connection to abuse. Yes it would cost some dollars, but like I asked you earlier. Are you willing to part with those dollars? Maybe that's another idea we should forget?

  146. 30,000 songs, huh? Good thing I download FLACs by r_jensen11 · · Score: 4, Interesting
    Good thing I download flac's when I can rather than mp3's or ogg vorbis files. Looks like all you other guys are getting ripped off.

    Now some people are claiming things like "Gee, that works out to x number of DVD's per month," are missing the crucial point. The quality* of the stuff we download constantly gets better. Years ago, it was incredibly rare to find any mp3's better than 128kb/s or video files that were above 320kb/s. These days, we're pushing HD-DVD iso's and Bluray iso's over the same infrastructures. Suddenly those 42 DVD's have shrunk down to around 7 HD-DVD discs. In addition, we're also trying to get proper streaming media formats in decent quality. How much streaming HD video do you think you could watch before your quota is filled up? Then tack on all of the data that you download whenever you use Google Earth or World Wind. If you live on your own and spend most of your day at work, then you're probably not terribly concerned about having "only" 180GB/mo. However, if you live in a house with more people and each person does their own thing, that number only shrinks. Suddenly, you only have a claim to 60GB/mo because your two roommates have used up their quotas. Good luck finding an average /. user that is able to get by with only 60GB/mo.

    1. Re:30,000 songs, huh? Good thing I download FLACs by Anonymous Coward · · Score: 0

      Ummm...

      I'm a longtime Slashdotter, but I use nowhere near 60 GB/month. I live in a household of 6 Internet users. Fact is, I just don't do file sharing, unless it is to get a Linux ISO via bittorrent. I want speed to be available when I want it for large downloads, but I don't feel owed an unlimited amount of total transfer. I understand that I am on a shared medium and that there are limits. I want *peak* bandwidth. I want good network availability. I want low latency for VIOP (Vonage plus Skype) calls to overseas family members. I get your point about newer media formats taking up lots of bandwidth, but maybe we just go and rent a movie if you want it in HD or download a SD or compressed version. Google Earth is great fun, but it would take lots of hours of use to generate that much traffic. If you're streaming audio all the time...200Kb/s *60*60*24*30 = 494 Gb = 61 GB ... jeez get some sleep and talk to someone.

      I want any neighbors who are saturating the local loop on a continual basis to be throttled (on a we-don't-discriminate-based-on-packet-type basis) when I am trying do something useful with my connection. Just because Comcast promised you up to 8Mb/sec doesn't mean they have to give it to you all the time. Unfortunately, it looks like their infrastructure is not sophisticated enough to limit people who are using as much bandwidth as possible in a more intelligent way than threats and termination. I would design is so that when you are exceeding X GB transfer over a weighted 30-day window your connection begins to slow, perhaps a nice logarithmic function would do well here. Nobody ever gets cut off. No bad PR. Heck they could even turn off all throttling when there is no contention for bandwidth, but that might annoy people who suddenly see their connection speed drop, when someone else wants to use the network for a while.

      Really the worst part of this is the whining, though. Really guys, we live in a world of plenty. Its not so bad. The world is big and beautiful. Enjoy it.

      -Jon

  147. This "clarification" is total bullshit. by DragonTHC · · Score: 1

    The "clarification" is purposely ambiguous.

    They don't want to put a number on their "unlimited" service.

    I signed a contract for unlimited internet access.

    If comcast thinks they can alter that contract and I should "pray they don't alter it further", 30% of their subscribers are going to be pissed.

    I smell a class action for breach of contract.

    --
    They're using their grammar skills there.
    1. Re:This "clarification" is total bullshit. by Anonymous Coward · · Score: 0

      Do you have a copy of said contract stating it was unlimited?

      I don't think you do.

    2. Re:This "clarification" is total bullshit. by DragonTHC · · Score: 1

      I actually do.

      the contract makes no claims on throughput limits.

      --
      They're using their grammar skills there.
  148. Re:They still don't give the exact byte downloadli by MobileTatsu-NJG · · Score: 4, Insightful

    "Plus the last thing they want is people downloading exactly the limit every month. By making it vague, they ensure that people will stay significantly under the limits that would give them trouble."

    It's not just that. When they say people are being 'excessive', that's different from saying "They downloaded n gigs of data even though it says unlimited in our plan".

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  149. They have no obligation by Rix · · Score: 1

    To provide service to anyone. They have the right to refuse service for whatever reason they please. It's not very nice, but that's the way it is.

    1. Re:They have no obligation by Jane+Q.+Public · · Score: 1

      Not if that refusal violates their contract.

      "We reserve the right to refuse service to anyone" is a catchphrase that businesses use so that they can, in fact, refuse service to those they are justified in refusing service to. But simply saying that does not actually give them the legal right to refuse service to anyone. There are legal standards. If they enforce their policies arbitrarily or in a discriminatory way, they open themselves to liability and can be sued.

    2. Re:They have no obligation by calidoscope · · Score: 1

      They have the right to refuse service for whatever reason they please.


      Comcast is more or less a public utility, given a franchise to provide service. Arbitrarily refusing to provide service could be grounds for revoking the franchise. Otherwise the owners of the various pieces of property could say that they could tear up the Comcast lines anytime they wanted to.
      --
      A Shadeless room is a brighter room.
  150. Re:They still don't give the exact byte downloadli by sackadatfunk · · Score: 1

    Perhaps they should define that in the "Library Of Congress" value, which is defined, but still up to interpretation....

  151. Re:They still don't give the exact byte downloadli by erroneus · · Score: 5, Insightful

    I don't think there's any room for interpretation of the word "unlimited." If they use that word, they need to be sued.

    But by and large, this is the reason the utilities commissioners need to push for higher global infrastructure standards. These clowns don't want to upgrade their systems and when users begin to push the limits of their infrastructure, they tax the users rather than upgrading their network as they should.

    These monopolists do everything they can to keep the willing competition from delivering what the people want, pay the politicians and commissioners so they don't have to upgrade their infrastructure and then over-charge the users. It's time the people got some representation for a change.

  152. Dude, your electric company is ripping u off by Anonymous Coward · · Score: 0

    Last summer, we set up a new swimming pool and electric sauna, and it boosted our electricity use way up, so we called the electric company, and they moved us to a new rate category which moves some rates around (i.e. midday use is more, but the rest of the day is a lot less), but ultimately saves a ton of money. It's called "High Usage Saver". You might call and ask.

    But it is ironic about more usage costing less. My dad used to manage a smelting operation, and the electricity costs were a fraction of residential rates simply because they used so much. I guess they like to charge you more until you're a big customer, at which point they'll give you a break for using more electricity. Maybe if I open a smelter in the basement, my rates will go down.

    As to the bit about community, I see what you're saying, you feel like everyone has a stake in making the bandwidth work out, but the trouble is Comcast doesn't think that way. It's their wires, and they'll penalize who they want when they want. I know last few months on Comcast, I've been downloading 500-650GB/month, but Comcast doesn't care. I even called, and they said "No problem, we'll let you know".

    So they seem to be okay with most people using a lot more.

    Incidentally, I did call comcast about getting more bandwidth via a business account and they said not to bother... the only things business lines get you are (1) email with your own domain (2) Ability to use a VPN... apparently using a VPN is against their TOS. Don't tell them, I guess (3) A different support line (4) A static IP. It doesn't actually get you more bandwidth. They lady said I shouldn't bother unless there is an issue.

    1. Re:Dude, your electric company is ripping u off by mr_matticus · · Score: 3, Insightful

      It's called "High Usage Saver". You might call and ask. Absolutely. You can move around in classifications to achieve the best deal for you personally, but in each category you have a usage baseline, and within any single rate schedule, the rates will ratchet upwards incrementally based on your baseline usage. For example, your use of midday power will be a certain number. If you dramatically spike upward one month (and you don't have a YOY/balancing plan), you'll pay the same rate as always for the baseline usage, and pay a higher rate for your "excess" usage in that same schedule.

      You might have, as part of your plan to get the best possible rates for your home, a rate schedule which uses an artificially sustained rate to minimize major swings in bills.

      But it is ironic about more usage costing less. My dad used to manage a smelting operation, and the electricity costs were a fraction of residential rates simply because they used so much. Absolutely. Residential rates are substantially higher than commercial rates. Same goes with business costs--their price per byte is rock-bottom. But that's offset by the fact that their bills are several orders of magnitude higher. If you could supply that much business, you too could have those low rates. But that confuses vertical rates (what we're talking about here) and horizontal schedules (different classes of service).

      So they seem to be okay with most people using a lot more. Sure. Their concerns about bandwidth vary from location to location based on a huge number of factors, which is why they resist setting any concrete figure. They'll be more tolerant of "overuse" in places with low demand and when it occurs during off-peak hours than if you were consistently saturating a connection during peak hours on an oversold pipe with a large number of customers. That's why they decline to state when they start to "care" about how much you're using--because it's a complex matter sensitive to time, geography, and local market conditions.

      Your 600GB isn't a problem in your area. In my area, my 200GB could be a problem. It's fundamentally unfair and also inevitable, so it's a lose-lose situation for Comcast to say anything about it. Laying new cable is the obvious solution, but also a poor business decision--copper coax isn't very futureproof. The cable companies have the misfortunate of undertaking a massive infrastructure rollout that missed the PC/Internet bandwagon by just a few years. They had no idea how critical bandwidth to the home would be, and they're running into the same wall that the phone companies did--an expensive and limited infrastructure. Cable smashed dialup/ISDN/DSL--and they're about to be smashed by FiOS and others. Until those technologies are widespread and cheap, we have to work around the limits of cable.

      They lady said I shouldn't bother unless there is an issue. An issue like being told you're going to be disconnected :). Seriously, there's a separate calculus for business use that involves a greater bandwidth expectation, so it helps with the load balancing for you to be considered a "small business" in that instance, and it means you won't get a shutdown notice as quickly. The lady on the phone was probably trying to save you money, since, as you say, your usage is not problematic.
  153. I wonder if Charter has a limit? by Anonymous Coward · · Score: 0

    Is anyone out there familiar with Charter Cable's terms of service?

    ALSO: Charter has digital channels (not talking about their pay-movie packages) - if I decide to watch one of the digital channels for a hour-long show (as opposed to watching an analog channel) I wonder how much data THAT is?

    (I know that about 8 digital channels, or 3 hi-def channels, fit into the 6Mhz bandwidth of an analog channel)

    AND: could I agree to let them lock-out my digital channels (there's nothing really to watch on them anyway) and transfer oh, say, the equivalent of three or four hours-worth of THOSE bytes a night to my data service limit?

    Maybe I should ask my state's Attorney General to check into that...

    1. Re:I wonder if Charter has a limit? by Anonymous Coward · · Score: 0

      Basically, they're even more-gray than comcast:

      (www.charter.com/Visitors/Policies.aspx?Policy=6.webloc)

      13. NO EXCESSIVE USE OF BANDWIDTH

      If Charter determines, in Charter's sole discretion, that Customer is using an excessive amount of bandwidth over the Charter network infrastructure for Internet access or other functions using public network resources, Charter may adjust, suspend or terminate Customer's account at any time and without notice, or require Customer to upgrade Customer's service level and pay additional fees in accordance with Charter's then-current, applicable, published rates for such Service.

  154. Re:They still don't give the exact byte downloadli by toddestan · · Score: 1

    If the PR department at an ISP doesn't know what a gigabyte is, the ISP needs a new PR department.

    Remember, we are talking about Comcast here.

  155. Cablevision does not cap downloads so why others? by majortom1981 · · Score: 1

    IF cablevision can allow people to download whatever they want and have the highest speeds out of all the cablecompanies then why dod the rest cap downloads. HEck cablevision ubncapped the boost packagaes download and the top speed is limited only by what the top speed of docsis 2 is. I really dont udnerstand how cablevision can do all this and that other cable companies cant

  156. Phew I'm safe! by suv4x4 · · Score: 1

    download the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month.

    Oh nice, nice, nice. Good thing I just use my Comcast connection for HD video broadcasting.

  157. Re:They still don't give the exact byte downloadli by MichaelKaiserProScri · · Score: 1

    What would happen if I were to send 13 million e-mails each containing a song as an attachment? Or, perhaps, to send a single e-mail with the entire human genome as an attachment? What if I were to download "Harvey the Wonder Hamster" by "Wierd Al" (35 seconds) 30,000 times? I'd be getting ripped off compared to somebody who chose to download the 4th movement of Beethoven's 9th symphony (28 and a half minutes) 30,000 times. Just a thought.

  158. Re:They still don't give the exact byte downloadli by ohzopants · · Score: 0

    Your might as well just state that your provider is videotron.

    I'm in the same boat but, as I'm sure your aware, that 100GB limit is combined download+upload traffic. This is an important fact for a generous leecher.

  159. Dang by glwtta · · Score: 1

    checking Torrent stats: 177GB in 1351 hours... If I was on Comcast I would barely be half-way to being banned - I feel so un-leet now.

    --
    sic transit gloria mundi
  160. Re:They still don't give the exact byte downloadli by watchingeyes · · Score: 4, Insightful

    Canadian ISP's publish precisely what the limit is, and my ISP, Shaw, even provides graphs update bi-hourly showing your exact MTD usage down to the MB, so you know almost exactly how much is remaining for the month. I merely go to http://secure.shaw.ca/ , type in my account info, and I can view them. They, directly on their product page, give the exact difference between download caps between their different offerings, with the lowest one having 60GB a month, and the highest having 160GB (the middle one has 100GB).

    I've also gone up to 10% over on a few months, and even then they didn't do anything.

    Furthermore, most of the people whom I've talked to (which is many considering I work for a Canadian ISP) don't know what their bandwidth cap is, and don't come CLOSE to using it. This isn't surprising, considering most customers use the internet primarily for web browsing/online shopping, MSN (MSN is easily the most dominant IM service in Canada), gaming and music sharing. Movie sharing is still relatively limited and not used by most people, and any video service outside of Youtube has a rather limited reach.

    Slashdot readers may use a whole giant crap-load of bandwidth, but the vast majority of the other 99.99% of the population don't use all that much.

    When services like Joost and other HD services that use bittorrent, or even ones that don't, become more pervasive and mainstream, thus bringing higher bandwidth usage to most consumers....then the ISP's are gonna be having problems. Right now though, any fears that people will intentionally use up all of their bandwidth are, quite frankly, ridiculous.

    --
    http://watching-eyes.blogspot.com/
  161. Re:They still don't give the exact byte downloadli by NMerriam · · Score: 1

    It doesn't take many people using 99% of their bandwidth to totally fuck up the bandwidth oversell formula used by an ISP, thus ruining performance for everyone in that bandwidth pool.


    That's true, but still has nothing whatsoever to do with the issue. Publishing a limit isn't going to make people spend time and energy finding things to download that they wouldn't otherwise download, just because they want to make sure they use all they can.

    People seem to handle strict, defined limits on cell phones every month without displaying this kind of pathological behavior. I have 800 minutes a month on my cell phone plan, and usually use about 200. It never occurred to me that I should be making a call and leaving it sit there for several hours just just make sure I used up 799 minutes every month. If everyone used ALL their minutes every month, all our bills would go up very quickly because the system is oversubscribed, just like cable.
    --
    Recursive: Adj. See Recursive.
  162. Sustained use, here and abroad by mbone · · Score: 3, Informative

    The guesses I have seen are that the Comcast limit is about 145 GBytes per month. That works out to close to 500 Kbits / second, full time. So, you could watch a 1 Mbps video channel. such as the end bit rate ones from AmericaFree.TV channels, for 8 hours per day, every day, and (supposedly) not run into trouble, but you better not leave it on full time (like some bars I know).

    As a data point, 100 Mbps residential fast ethernet costs $ 36 per month now Japan. Somehow I don't think that there they cap the service at 0.5 Mbps sustained use.

    1. Re:Sustained use, here and abroad by shakezula · · Score: 1

      I think you've got something there. Bandwidth can NOT be that expensive...sheesh, GoDaddy lets me host my site with 100gb per month of traffic for 6.99$ Of course GoDaddy doesn't expect that I'd use that much (or the others on the server would either) but if I wanted to share 4.2gb .iso's of my family vacation pictures for direct HTTP download and DIDN'T break the 100gb, I could over and over, every month.

      --
      I know what you're thinking. Did I forward 65,535 packets or 65,536 packets?
    2. Re:Sustained use, here and abroad by Anonymous Coward · · Score: 0

      Bandwidth to a data center is a lot cheaper than bandwidth to the residence.

    3. Re:Sustained use, here and abroad by calculadoru · · Score: 1

      100 Mbps residential fast ethernet costs $ 36 per month now Japan. Somehow I don't think that there they cap the service at 0.5 Mbps sustained use.

      Er...speaking from personal experience: I have one of those lines, torrented like mad for more than a year, then one day got a letter from them saying they would cut me off if I carried on like that. Turns out I had traffic of 1.3 TB in one month. 115 GB download, the rest, up/download at roughly 4 MB/s (as in megabYtes/sec). Calmed me down a bit, that letter, and made me restrict my upload speed. But I did find out two things:
      1. Even though they claim it's 'unlimited', what they mean by it in Japan is 1 TB/month. Not bad, but still...
      2. They will not cap your use if you misbehave, they will a) threaten once, then b) once more, then c) cut you off for good.
      Lucky for me, they only go to point b) in my case.

      --
      The power of accurate observation is commonly called cynicism by those who have not got it. -- G.B. Shaw
  163. Re:They still don't give the exact byte downloadli by watchingeyes · · Score: 4, Insightful

    Mod parent up. The explanation of the grand-parent, that GB is too technical, may be the actual reason, but is still downright ridiculous. As I've said elsewhere in this discussion, Canadian ISPs publish their limits in GB, and some also AFTERWARDS provide analogies to songs or pictures.

    Hell, Apple, the king of simple, does this. Apple provides an estimate of how many songs or video their iPods will hold, but right there on the back, and on the box, is the precise amount of storage. This is Apple, a company that simplifies their marketing materials so much it sometimes makes my head hurt.

    Comcast is being deceitful and dishonest, end of story.

    If, after having this controversy brew for years, Comcast's PR department still doesn't get it, they do, in-fact, need a new PR department.

    --
    http://watching-eyes.blogspot.com/
  164. Re:They still don't give the exact byte downloadli by watchingeyes · · Score: 1

    Ummm, with all due respect, that is downright stupid. What in the hell does the prevailing standard in CDs (a PHYSICAL FORMAT) have to do with the prevailing format for DIGITAL DOWNLOADS, which is MP3s. You're comparing Apples to Oranges.

    --
    http://watching-eyes.blogspot.com/
  165. Optimum Online by saxoholic · · Score: 1

    Does anyone know if there's such a limit on optimum online? I know they've at least in the past used the word "unlimited" in their ads. I use a decent amount of bandwidth, though I wouldn't think I "abuse" my connection, but I don't really know if they have a policy of cutting off customers after a certain limit. In 10 years, it hasn't been an issue.

  166. Re:They still don't give the exact byte downloadli by watchingeyes · · Score: 1

    Ummmm, whoops, didn't notice ur sarcasm tag. Yep...I'm a moron. Ignore me. Mod my post down please.

    --
    http://watching-eyes.blogspot.com/
  167. Re:They still don't give the exact byte downloadli by watchingeyes · · Score: 1

    Bullshit. Canadian ISPs all publish their limits. Despite that, AND a lower population density by a factor of 10, we STILL have faster internet than the US, and are higher than the US in terms of broadband penetration. I can name the limits of my ISP, which is the DOMINANT one in my area, off the top of my head (60GB, 100GB and 160GB depending on package). They're lying to you. Canada doesn't have broadband fairies, we merely have stricter laws which still haven't stopped the ISPs from raking in handsome profits in the hundreds of millions of dollars.

    --
    http://watching-eyes.blogspot.com/
  168. Re:They still don't give the exact byte downloadli by watchingeyes · · Score: 1

    You're joking right? The high-end of consumer accounts for my ISP is 25MB/s down in Canada. I knew there was a divide, but I didn't think it was so big that our consumer services dwarfed your business services. Does Comcast have any decent speed offerings?

    Of course, most people won't actually use the full-speed, but yeah.

    --
    http://watching-eyes.blogspot.com/
  169. No they can't by Rix · · Score: 1

    High bandwidth users are not a protected class. I don't particularily like it, and I'm glad I don't have to deal with them, but thems the breaks.

    I guarantee if you check the contract, it introduces no obligations on their part.

    1. Re:No they can't by Jane+Q.+Public · · Score: 1

      Would you like me to copy here the "contract" I signed? I could, but I would have to dig it out. It has my personal information, a contact number for customer service, an order number, and almost NOTHING else. There is no mention of an Acceptable Use Policy, and there sure as hell no kind of waiver having to do with not promising service as advertised.

      This post was about their advertising.

      They are LEGALLY OBLIGATED to deliver the service they were widely advertising in my area at the time I signed. Their own advertising constitutes the bulk of my "contract"! If you were an attorney arguing otherwise, I guarantee that I could beat the pants off of you in small-claims court. I would ask you to produce my signature on any agreement that stated otherwise... and you would be unable to produce one because it does not exist.

      You seem to have missed the point, which is this: protected class or not, a company is obligated to deliver the service that it advertises. To do otherwise is ILLEGAL.

  170. Also by Sycraft-fu · · Score: 3, Insightful

    They don't want to give a specific limit because some people are habitual line steppers. I've discovered this with administering forums. You try and think up a set of hard and fast rules governing what is and isn't ok and write them down. Then you get a group of people who continually try to do as much as they can to be problems within those rules. They dance right up to the line and bitch if you come down on them. It's a situation of "Obedience to the letter (sort of) not the spirit." As such it works much better to have the rules more simple and open ended. Basically "Don't be a dick." Though they may pretend they don't know what you mean, they do and it works.

    Same deal here. You put a number on it people will cause problem with it. They'll try to max that out every month, if they get cut off they'll say "But my traffic monitor showed I did only 199.999GB, you said the limit was 200GB that's not fair!" It'll be continuous problem with people who want to stretch the rules as much as they can.

    Also, I imagine they care more about the impact the traffic has than the traffic itself. If you are on a segment with only a few subscribers, and you do all your heavy transactions at 3am when nobody else is using it, chances are they don't give a shit, even if you use a lot of bandwidth as it is just sitting unused. However if you are grabbing as much as you can via P2P (which due to the large number of connection hogs more than some other kinds of traffic) during peak hours every single day, they may get annoyed as you make things worse for everyone else.

    I don't know anyone here who's been cut off (we have Cox not Comcast) but I do know people who have been throttled and/or yelled at. In EVERY case it was a person who loaded up the torrents or eMule and let them run 24/7 at full blast. Gee, wonder why the ISP might get a little annoyed with that. I have thus far yet to meet someone in person who was cut off or otherwise censured for anything except extreme amounts of P2P.

    1. Re:Also by Hatta · · Score: 1

      They'll try to max that out every month, if they get cut off they'll say "But my traffic monitor showed I did only 199.999GB, you said the limit was 200GB that's not fair!"

      And what exactly would be wrong with that? If I paid for 200GB, I better be able to get 200GB.

      --
      Give me Classic Slashdot or give me death!
    2. Re:Also by Evil+Adrian · · Score: 1

      I believe you may be the kind of pain in the ass that the parent poster was describing.

      --
      evil adrian
    3. Re:Also by Nevyn · · Score: 1

      As such it works much better to have the rules more simple and open ended. Basically "Don't be a dick." Though they may pretend they don't know what you mean, they do and it works.

      See the big difference is that you can't automatically get a computer to scan for people "being a dick" ... but getting a computer to count the number of bytes you use is the easiest thing in the world. Also they are advertising "unlimited bandwidth". When running forums you didn't advertise "say what you want postings"

      If they just: 1) Stopped saying it was unlimited, when it isn't. 2) Actually implemented the limiting using a rolling average or something (possibly even taking into account where your data is coming from, and what time it is etc.). ... no one sane would care, in fact I'd be telling everyone that they had a great service. As it is, I'm happy to point to this kind of information and tell people that comcast are lying cheating scum and noone should even think of using them.

      --
      ustr: Managed string API with ave. 44% overhead over strdup(), for 0-20B
    4. Re:Also by Rogerborg · · Score: 1

      The parent poster claims that he's used to volunteer moderating some (doubtless free filthy hippy) forums. Comcast are running a business.

      Yeah, I know you said the service would cost me $50 this month, but I've only got $45 on me. Don't be a dick about it, Comcast. You used to be so cool.

      --
      If you were blocking sigs, you wouldn't have to read this.
    5. Re:Also by PhoenixRising · · Score: 1

      In EVERY case it was a person who loaded up the torrents or eMule and let them run 24/7 at full blast. Gee, wonder why the ISP might get a little annoyed with that.

      I wonder why the ISP would be annoyed with that. If I'm paying for an unlimited, x Mb/sec connection, what's the problem with me using the bandwidth I paid for?

    6. Re:Also by Hatta · · Score: 1

      Why is it a pain in the ass for me to expect to get what I paid for? That's just business.

      --
      Give me Classic Slashdot or give me death!
    7. Re:Also by Evil+Adrian · · Score: 1

      No one would cut you off for 1.999. I guess the proper argument would be getting cut off for 2.001 and bitching. Sorry to offend.

      --
      evil adrian
    8. Re:Also by aoism · · Score: 1

      If a provider is telling me I'm getting 6mb/s, I expect 6mb/s ... period. My ISP telling me they are cutting me off because "I'm using 6mb/s for 15 hours of the day" is a load of bull. If they can't sustain 6mb/s for every customer, they need to fire some people in their marketing department and give some money back to their customers for misrepresentation. Old modem ISPs did this same crap. They would only have a pool of 50, 100, 200 modems, then when the pool was full and someone else was trying to connect, they would disconnect whoever in the pool was online the longest to make room for other people. Netflix also advertises "Unlimited movies for x dollars!Q" but they secretly stick you on a waiting list if you order too many movies every month. Lastly, look at gmail. They say you get 3 gigs of online space but do they honestly expect every person to have 3 gigs of space? What would happen if the millions of people with gmail used up even 50% of their allocated space? Don't over exaggerate your capabilities as a company and don't make stuff up to get more customers. That's a quick way of losing customers and ensuring future customers will go elsewhere.

    9. Re:Also by clambake · · Score: 1

      "They'll try to max that out every month"

      Do you get a paycheck? Do you "max it out" every month and take home exactly the pay you agreed to when you started the job? Man, what a abuse of the salary system, I mean, come on, save some of those bucks for your fellow co-workers. Do you have a car? Did you "max it out" by getting all four tires on it when you bought it? ALL FOUR of them? What an abuse, seriously. Just 'cause you paid for it doesn't mean it's RIGHT for you to use it, it's totally unfair.

      Are you an idiot? Why SHOULDN'T they max it out every month? If they paid for X they should GET X, that how the system is supposed to work.

  171. Re:Cablevision does not cap downloads so why other by dniq · · Score: 1

    Cablevision does cap uploads, though - I personally have been capped many times for what they said "excessive uploading" (namely: I uploaded about 6 gigabytes to my web server once and got capped the next day to 200kbps upload speed).

  172. Re:That ain't much. by esldude · · Score: 1

    I think all of your are completely misreading unlimited. Remember way back when you first got internet over the phone. You paid so much a month for so many hours of access. And so much more per minute if you went over. Then everyone started offering 'unlimited' access. Stay on 24/7 if you wanted. That is the context in which they are marketing "unlimited". High speed internet 24/7, no time limit. They aren't referring to unlimited bits.

  173. Re:They still don't give the exact byte downloadli by trawg · · Score: 1

    I don't think there's any room for interpretation of the word "unlimited." If they use that word, they need to be sued. I agree wholeheartedly. As a non-US person who is always hearing about the litigiousness of US citizens, how has this not happened yet?!?!?

    But by and large, this is the reason the utilities commissioners need to push for higher global infrastructure standards. These clowns don't want to upgrade their systems and when users begin to push the limits of their infrastructure, they tax the users rather than upgrading their network as they should. Well, I sort of disagree with this. Calling a service "unlimited" was prolly fine a couple years back, because only a tiny percentage of people would have used anywhere near 100gb/month. Now it's becoming a lot more the norm - maybe not so much because more people are getting online (though that's certainly a contributing factor) but more people are using their Internet connection for downloading heeeeeaps more crap than they used to.

    I think its reasonable for them to just put sane caps on their download plans, announce them, and offer higher usage plans for people that want to use more.

    I think you guys in the US have had it too good for too long :) Here in Australia "unlimited" meant "around 10GB", so when we hear you guys complaining about "only" 100GB of downloads a month......
  174. Libraries of Congress? by no1nose · · Score: 1

    As with all of my units of measure, including distance and temperature, I want this given in numbers of Libraries of Congress.

  175. I think this is ridiculous by Anonymous Coward · · Score: 0

    I used 5MB a song to figure out that its about 150GB/mo limit. I then divided that up by the max throughput I used to get as a comcast subscriber on downloads of a single stream. So 387KB/s (Kilobytes per second that is) So basically they advertise unlimited service with a data rate of 12Mb/sec. The problem is that you almost never see the actual data rate you pay for...in fact I never have...and their limit now puts you at 4.6 days of streaming 387KB/sec.

    Now, what they advertise is significantly different. 12Mb/sec =~ 1.5MB/sec. Anybody notice the fact you've already not gotten better than 2/3 of what you pay for? 387KB/sec vs 1.5MB/sec? Lets put that on the shelf for a second. So 1.5MB/sec ~= 5.4GB/hour ~= 129GB/d =~ 3.8TB/mo. 150GB is around 3% of 3.8TB.

    So first off, per stream, you only get less than 2/3 of what they say you will get. And then they limit you to just over 3% of what is theoretically possible in a given month. I'm not seeing the value here. Perhaps you should pick the mean of 3% and 33%, so 18%. Pay 18% of your bill and say your compensation for their services is more than fair considering what you are delivered. :^)

    I think its the case you all should vote with your feet. Move off their crap network and call up Verizon or ATT. I have Verizon and have not been able to find evidence of such quotas in any of my agreements. Well actually there is if you consider your fiber channel connection can do way more than 30Mb/sec...so its not exactly unlimited. :^) Over time you'll be paying to use more of what you already have connected to your house.

    I mean when you think about it, with this going on, what is there to stop the cable company from selling services that offer unlimited downloads at speeds of up to 10Gb/sec....Actual speeds may vary? In effect....nothing!

    Oh, BTW, I didn't use 1024 as the conversion factor. Its late, I'm lazy, I just moved a decimal point. Individual calculations may vary.

  176. 600 GB Per Month by meehawl · · Score: 1

    My all-time record was early this year, when I managed a smidgen under 600GB in one month on Optimum. I was careful to limit my upload to a fraction of that and avoided getting throttled. I'm sure glad I wasn't on Comcast!

    --

    Da Blog
    1. Re:600 GB Per Month by elislider · · Score: 1

      ive gone over 600gb/month quite a few months on comcast, but that was over a year ago. while ago i switched to fios and kept the same stats, now ive moved and can only get comcast here, but im gonna keep up my stats and see what they say. and if they say anything ill just show them this that i just posted: http://games.slashdot.org/comments.pl?sid=299371&threshold=1&commentsort=0&mode=thread&cid=20632507

  177. Reasonable by thatblackguy · · Score: 1

    Comes down to about 4.8 Gb per day, should be enough for anyone. Not damn bad if you ask me, just don't call it unlimited.

  178. Re:They still don't give the exact byte downloadli by cheater512 · · Score: 1

    I'm with TPG 512k (true) unlimited here in Aus.
    They also have a 150gig plan for ADSL 2+ but its not in my area.

    TPG has very fair prices/quota. :)

  179. Or you can use South Korean approach by Amitz+Sekali · · Score: 1

    The local content in South Korea is so developed and appealing to local people, they don't really need much bandwidth in/to foreign countries.

    --
    If you delay pleasure infinitely, the pleasure will be infinite. (YM)
    1. Re:Or you can use South Korean approach by Anonymous Coward · · Score: 0

      The fact that most South Koreans only speak Korean probably helps too.

  180. Re:Cablevision does not cap downloads so why other by majortom1981 · · Score: 1

    Then get the boost package. nobody has been capped on the boost package so far.

  181. I imagine by Rix · · Score: 1

    The franchise agreement would prohibit that. Your contract with Comcast doesn't.

  182. OK by Tentacle_Rape · · Score: 0

    Someone start downloading 250,000 5mb bmp images. Make sure it's well documented, and then sue comcast when they cut you off.

  183. Re:They still don't give the exact byte downloadli by Sentry21 · · Score: 1

    From the content of your post, I'm assuming you're referring to Videotron in Quebec. If you're in the Montreal area, try out Colba-Net - ADSL2+ in areas of Montreal and expanding fairly quickly (their techs even post on the DSLReports forums).

    If not, my bad.

  184. according to comcast staff, this news is false by elislider · · Score: 1, Informative

    i had to create an account on /. finally after years of just reading.
    I recently moved to a house near my campus (instead of living in the dorms, shitty) and we can only get comcast cable internet (not fios like i have at my real home). i had been following comcast in the news about this nondisclosure, because on fios i routinely download 600+gb a month just on newsgroups, not to mention the occasional torrent, web streaming, and all my other traffic.
    here is the transcript of my comcast online chat i just had with a decently rude chat associate named Shawn:

    user Eliot has entered room
    Eliot(Mon Sep 17 2007 00:56:31 GMT-0700 (Pacific Daylight Time)) what is the transfer cap for high speed internet from comcast?
    analyst Shawn has entered room
    Shawn(Mon Sep 17 2007 00:56:39 GMT-0700 (Pacific Daylight Time)) Hello Eliot, Thank you for contacting Comcast Live Chat Support. My name is Shawn. Please give me one moment to review your information.
    Shawn(Mon Sep 17 2007 00:56:42 GMT-0700 (Pacific Daylight Time)) Good evening.
    Eliot(Sun Sep 16 2007 21:57:14 GMT-0700 (Pacific Daylight Time)) hi
    Shawn(Mon Sep 17 2007 00:57:06 GMT-0700 (Pacific Daylight Time)) I am unsure of what you are asking, can you rephrase that for me?
    Shawn(Mon Sep 17 2007 00:57:09 GMT-0700 (Pacific Daylight Time)) Please?
    Eliot(Sun Sep 16 2007 21:58:09 GMT-0700 (Pacific Daylight Time)) What is the limit or cap on cable internet transfer/downloading from comcast?
    Eliot(Sun Sep 16 2007 21:58:28 GMT-0700 (Pacific Daylight Time)) ie. how many GB
    Eliot(Sun Sep 16 2007 21:58:34 GMT-0700 (Pacific Daylight Time)) per month
    Eliot(Sun Sep 16 2007 21:58:44 GMT-0700 (Pacific Daylight Time)) if such a limit exists
    Shawn(Mon Sep 17 2007 00:58:35 GMT-0700 (Pacific Daylight Time)) Ah, not unless you are using newsgroups.
    Shawn(Mon Sep 17 2007 00:58:58 GMT-0700 (Pacific Daylight Time)) There should be no cap otherwise.
    Shawn(Mon Sep 17 2007 00:59:01 GMT-0700 (Pacific Daylight Time)) Why do you ask?
    Eliot(Sun Sep 16 2007 21:59:30 GMT-0700 (Pacific Daylight Time)) what is the limit if i am using newsgroups
    Eliot(Sun Sep 16 2007 22:00:36 GMT-0700 (Pacific Daylight Time)) hello?
    Eliot(Sun Sep 16 2007 22:01:59 GMT-0700 (Pacific Daylight Time)) ?
    Shawn(Mon Sep 17 2007 01:01:46 GMT-0700 (Pacific Daylight Time)) that would depend on who you are signed up with. Comcast newsgroups have a limit of 2Gb
    Shawn(Mon Sep 17 2007 01:01:55 GMT-0700 (Pacific Daylight Time)) Sorry, I was doing some research.
    Shawn(Mon Sep 17 2007 01:02:18 GMT-0700 (Pacific Daylight Time)) I do not know what other sites limit theirs to.
    Eliot(Sun Sep 16 2007 22:02:59 GMT-0700 (Pacific Daylight Time)) i am not asking about a limit imposed by a newsgroups service
    Eliot(Sun Sep 16 2007 22:03:24 GMT-0700 (Pacific Daylight Time)) i am wondering if there is a limit on the amount of data transfer for the cable internet service
    Eliot(Sun Sep 16 2007 22:03:38 GMT-0700 (Pacific Daylight Time)) regardless of what it is used for
    Eliot(Sun Sep 16 2007 22:03:49 GMT-0700 (Pacific Daylight Time)) a limit on the connection itself
    Shawn(Mon Sep 17 2007 01:03:32 GMT-0700 (Pacific Daylight Time)) I am merely informing you that would be the only limit that you should run into.
    Eliot(Sun Sep 16 2007 22:04:03 GMT-0700 (Pacific Daylight Time)) "should" or "will" ?
    Eliot(Sun Sep 16 2007 22:04:57 GMT-0700 (Pacific Daylight Time)) because i have been seeing comcast in the news lately that limits may exist that are not disclosed to account holders
    Shawn(Mon Sep 17 2007 01:04:47 GMT-0700 (Pacific Daylight Time)) That is the information I have. We do not place limits on the connection for any reason except newsgroups.
    Shawn(Mon Sep 17 2007 01:04:59 GMT-0700 (Pacific Daylight Time)) The news is incorrect.

    Shawn(Mon Sep 17 2007 01:05:13 GMT-0700 (Pacific Daylight Time)) There are no limits regarding th connection alone.
    Shawn(Mon Sep 17 2007 01:05

  185. Re:They still don't give the exact byte downloadli by Wescotte · · Score: 2, Funny

    ... do ~150gb of usenet each month for some time now

    Yeah, that sounds legitimate.


    He could just be this guy http://www.youtube.com/watch?v=HLpmGB3CPVk

  186. Re:They still don't give the exact byte downloadli by dgatwood · · Score: 1

    They didn't give you a number because it probably changes from day to day.

    30,000 songs uncompressed or AAC/MP3? 250,000 pictures uncompressed, TIFF, JPEG high quality, JPEG low quality? Every JPEG photo my fairly typical 6 MP camera takes ranges from three to six megs or so, not counting RAW files. An MP3 is three or four megs. So 30,000 songs is approximately equal to 25,000 pictures from a camera in the most common format, not 250,000. Their numbers don't make a bit of sense unless their definition of "picture" is something other than "a photo taken by a typical camera".

    If we assume 30,000 songs based on a 3-4 meg MP3, though, that's about 100 gigs a month. If you buy movies on iTunes, that's about 200 movies, or 800 TV shows. However, if they ever start selling high-definition movies, that will be less than one movie a day with no other downloads.

    Bottom line: instead of bitching about people "abusing" your service, Comcast needs to stop whining and actually fix its bandwidth problems. Their current policy amounts to "Boo hoo. We can't oversubscribe our upstream bandwidth as much as we used to." It's an attempt to try to shift the blame to other people for their poor customer service.

    I am so glad I'm not a Comcast customer---not that I use nearly that bandwidth, but it is clearly symptomatic of a larger problem---specifically that they value the almighty dollar more than actually providing service to their customers, which in my book makes them crooked and not deserving of my business.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  187. They still don't give the exact consequences. by Anonymous Coward · · Score: 0

    Your point is noted although I'd be careful in extrapolating it to other nations. Let alone other parts of Canada.

    "Right now though, any fears that people will intentionally use up all of their bandwidth are, quite frankly, ridiculous."

    "Using up" isn't so much the problem as the nature of P2P and TCP/IP combined with the asymmetric shared nature of most broadband communication services. Which means that the few will affect the many, and all will suffer.

    1. Re:They still don't give the exact consequences. by watchingeyes · · Score: 1

      Point taken, although in my mind if an ISP is unable to provide full-service to even a small minority of their customers, the full service they are ADVERTISING, they should be forced to alter their advertising to state exactly what they can actually deliver.

      --
      http://watching-eyes.blogspot.com/
  188. I have a theory by Tanman · · Score: 1

    There is probably a legal reason that obligates them to warn customers about excessive usage before disconnecting them. If they don't give them a chance, then the customers can sue for reinstatement or reimbursement of damages. However, with the warning letter this allows them to disconnect freely.

    Now, the reason they don't specify a number is this: If you get that letter, they have already decided to disconnect you. You are now screwed. However, if they specified a hard condition for you to avoid disconnection, then they would have to comply with that amount. Comcast realizes that in this case, people could behave for awhile, and then go back to offending again. Legally, though, the first letter establishes a precendent that Comcast must warn them before disconnecting. So, in essence, it would make this cycle:

    Month 1: Abuse, Receive warning
    Month 2: Behave
    Month 3: Abuse, Receive warning
    Month 4: Behave
    etc.

    Because Comcast sent the first warning letter, they are now obligated to warn the customer because the customer is expecting a warning due to the precedent already set. Eventually they might build up a case for a flat disconnection, but it will take longer and waste more bandwidth, time, and money.

    The interesting thing to see would be this: Has anyone received this letter and *not* been disconnected? If there is a 100% (or close to it) disconnection rate following the warning letter, I think it could be fairly easy to prove that customers were, in fact, being disconnected with no actual warning at all, and the lawyers could have their feast.

  189. Re:They still don't give the exact byte downloadli by ASkGNet · · Score: 2, Insightful

    I agree wholeheartedly. As a non-US person who is always hearing about the litigiousness of US citizens, how has this not happened yet?!?!? The ISPs claim that the term "Unlimited" is described as meaning "Unlimited right of access", "always-on", "available 24/7"; as opposed to offers which limit the amount of hours you can be online.

  190. Re:They still don't give the exact byte downloadli by weber · · Score: 1

    When I see these reports I'm glad I live in Denmark where all providers (I know of) give you actual unlimited traffic. You can get the capped stuff as well if you want (in the sense that you pay for every Mb above a certain limit) for a lower monthly price.

  191. Arbitraty Units of Measure by grilled-cheese · · Score: 1

    I love how their announcement still says nothing about how much bandwidth you actually get. I'm pretty sure there is a difference between my 30 second theme song and a 15 minute opera in wave format. Or how the slashdot logo gif compares to NASA satellite's tiff files. Or even better yet, my emails containing both a "song" and a "picture".

    Measurements without real units are worthless.

  192. Thats fine... by Bert64 · · Score: 1

    I only download 12,999,999 emails with 500mb attachments per month, so i should be fine!

    --
    http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  193. Show Me by Slashdot+Parent · · Score: 1

    I don't think there's any room for interpretation of the word "unlimited." Show me some Comcast marketing material that uses the word "unlimited".

    I'll wait. But I won't be holding my breath.
    --
    They don't grade fathers, but if your daughter's a stripper, you fucked up. --Chris Rock
    1. Re:Show Me by Danga · · Score: 1

      I just went to the comcast website and while they don't mention "unlimited" service they also fail to mention ANYWHERE that there is a download limit. All it says is what the "expected speed" is. In the past however they definitely advertised it as unlimited and it was not, I found out myself a few times that it wasn't unlimited.

      So, while they may no longer advertise it as unlimited, IMO they still should be required to say that there is a download limit and what it is. They should also be required to state this in the ADVERTISEMENT, not on line 4234234 of the terms of service. It is clearly deceptive practice to sell a service without stating something such as this which is a basic part of the service.

      --
      Hey, there is only one Return and it's not of the King, it's of the Jedi.
    2. Re:Show Me by Slashdot+Parent · · Score: 2, Insightful

      So, while they may no longer advertise it as unlimited, IMO they still should be required to say that there is a download limit and what it is. Oh, yes. I definitely agree. And furthermore, it really hacks me off when a restaurant advertises an all you can eat buffet, and they don't write on the ad that you can't bring 10 gallons worth of tupperware to fill up from the buffet line and bring home. It's so embarrassing when I show up and start filling my containers that they have the gall to kick me out. I mean, the ad clearly said "all you can eat", but they never specified a time period in which I had to eat the food.

      I guess in life there are very few things that are truly unlimited.

      All sarcasm aside, I think that if you look at it from Comcast's perspective, you'll see that they are not trying to be obtuse here, they are trying to be arbitrary. Because cable modem connections are shared loops, they have problems with heavy users, but only on their busy loops.

      The way that Comcast wants to operate, is when they get 30 calls from your neighbors about problems with their digital services, they just want to cut your ass off. After all, you're only worth $30/month to them vs. all of your neighbors. On the other hand, if they set a hard limit, they'll have to actually enforce it, even on non-congested loops.

      If they specify a number (for the sake of explanation, let's say 200GB/mo), this leads to two undesirable situations:
      1. If you use 201GB, they have to cut you off, even if your usage isn't causing any problems. This is bad for revenue and bad publicity.
      2. If you are causing congestion, and you only use 199GB, there is nothing Comcast can do about it

      This is why Comcast doesn't want to commit to a number. While is stinks if you are a Comcast customer to not have any guidance on what constitutes acceptable usage, from Comcast's perspective, they'd rather maintain their ability to enforce their TOS arbitrarily.
      --
      They don't grade fathers, but if your daughter's a stripper, you fucked up. --Chris Rock
    3. Re:Show Me by Anonymous Coward · · Score: 0

      Actually... ...you think you're being sarcastic, but there have been many instances where a very hungry individual ate-and-ate-and-ate until finally the restaurant kicked him out.

      Personally, if that happened to me, I'd hire a lawyer and sue the restaurant for false advertising. "Eat as much as you want" is what the ad says, and that's what they should go by. Not arbitrarily decide, "This guy's eating too much," and kick them out.

  194. The large print giveth, and the small print taketh by mkweise · · Score: 3, Interesting

    Cell phone service contracts contain similar vagueries: While unlimited off-peak usage is advertised in bold type, the fine print reserves the right of unilateral termination in case of "excessive use". None that I've seen mention a number, but T-Mobile's, for one, states that customers who display "unprofitable usage patterns" will be terminated.

    --
    Gentlemen! You can't fight in here, this is the War Room!
  195. Re:They still don't give the exact byte downloadli by HUADPE · · Score: 1

    My Canadian ISP (Videotron) doesn't have a limit on the specific plan I bought (which is why I bought it). I haven't found another ISP without a limit, so I'll be sticking with this one. Anyone know of any other (local or national) ISPs which offer no limit plans?

    --
    This sig has not been evaluated by the FDA. It is not designed to diagnose, treat, prevent, or cure any disease.
  196. Re:They still don't give the exact byte downloadli by mwvdlee · · Score: 1

    An average song in raw CD quality is roughly 60MB.
    An average raw camera picture is roughly 20MB.
    13 million e-mails though... if this includes spam, we could be in trouble.

    --
    Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
  197. 30,000 songs, 250,000 pictures or 13 million email by da5idnetlimit.com · · Score: 1

    or 99,9997824% of that Ubuntu dvd....

    --
    It takes 40+ muscles to frown, but only four to extend your arm and bitchslap the motherfucker
  198. Of the order of ... by RockDoctor · · Score: 1

    the equivalent of 30,000 songs, 250,000 pictures or 13 million emails in a month.
    [SNIP]
    " Maybe they could put that limit in terms other than 'email' or 'songs'?

    3 megs/song suggests about 100GB/month. Which would give 0.4Mb/picture and 7.7kb/email.
    Don't sound too unrealistic to me.
    Still a strange use of the word "unlimited" to me though. But that's the Tweedledum-&-Tweedledee Dictionary of Advertising-Speak for you.
    --
    Birds are not dinosaur descendants;birds are dinosaurs, for all useful meanings of "birds", "are" and "dinosaurs"
  199. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    Gigabytes?

    Man, today it's all about how many libraries of congress you can transfer thru the tubes. Keep up with the time pops.

  200. Re:They still don't give the exact byte downloadli by luther349 · · Score: 0

    the avg mp3 is abought 5 megs and the avg pic is around 500 kb. so that makes the limit 150 gigs like most people orignaly thought. im pretty shure thats the table they use.

  201. Re:They still don't give the exact byte downloadli by luther349 · · Score: 0

    that seems like alot but it relly isnt. when iptv hits mainstream this year on the xbox 360 and pc people will easly eat up 150gb in bandwith and comcast will eyther be forced to expand that limit or not count that traffic on your monthly limit. or they will start having some majer issues.

  202. 13 million e-mails? by Hanners1979 · · Score: 1

    This makes me want to send them 13 million e-mails with a 1GB attachment out of spite...

  203. Re:They still don't give the exact byte downloadli by aclarke · · Score: 1

    I use XPlornet in southwestern Ontario and they don't have any limits, other than their speed. I'm out in the country so can't get DSL or cable, and XPlornet has a 900MHz fixed wireless service here that I use. They're a GREAT ISP and I highly recommend them, although most DSL packages are faster.

    I have a fixed IP address and they specifically told me there are no limits as to what I can do with my bandwidth. I can host web sites, run P2P, whatever. The only downside is that my actual bandwidth is usually around 1300/300kpbs.

  204. 4% of what you pay for - not counting upload by pQueue · · Score: 2, Insightful
    At 8 megabits per second you could download over 2.5 terabytes per month. 100Gb is only 4% of the bandwidth your actually paying for with Comcast.

    When they cut me off they also claimed it was a summation of upload and download, so in reality you get even less of what your paying for. AT&T never gave me problems so I switched back. DSL has about 10% lower latency in my area also.

    1. Re:4% of what you pay for - not counting upload by Leuf · · Score: 1

      You haven't paid for that much bandwidth anymore than you have paid for the right to travel on any public road as fast as the speed limit 100% of the time by paying gas tax. If you want your own personal road everywhere you want to go it's going to cost you a little more than that and if you want your own personal lane to the internet that's going to cost you a little more too.

    2. Re:4% of what you pay for - not counting upload by Enlightenment · · Score: 1

      if you want your own personal lane to the internet that's going to cost you a little more too. That's what most ISPs sell their services as.
    3. Re:4% of what you pay for - not counting upload by pQueue · · Score: 1

      Correct me if I'm wrong, but don't you have the right to drive on the roads 24/7 at the speed limit?

    4. Re:4% of what you pay for - not counting upload by pQueue · · Score: 1

      Imagine the cops pull you over and tell you your using the road too much. When you ask "How much can I use the road?" they give no answer or some cryptic answer like "25 trips to Grandma's house per month", and tell you that if your caught abusing the road again you'll lose your license. That's exactly what Comcast is doing.

    5. Re:4% of what you pay for - not counting upload by Leuf · · Score: 1

      It's a speed limit, it's not a guarantee that you can travel at that speed. If you get stuck in traffic you don't get a refund of your taxes. If the road is closed you don't get a refund of your taxes. And while you do have "unlimited" access to the roads when everyone tries to use them all at once the system breaks down. That is the nature of infrastructure.

  205. Re:They still don't give the exact byte downloadli by sqldr · · Score: 1

    Because, sadly, most internet companies assume users don't know what a megabyte is. I always cringe at TV adverts for computers that say "hey, it's got a huge hard drive that will allow you to store XXX music tracks or XXX pictures" (can I store XXX random files of data, or is it only capable of music tracks and pictures?). More to the point, how big is "huge"?

    One dull advert tried to convince a customer why you would want a dual core CPU. "So you can do two things at once, like send email and browse the web at the same time". I could do that on my 14mhz single-cored Amiga!!

    It would be a bit much to say "so you can still log into your box after a process tied to a core has fork-bombed itself", but pullllease.

    Another rant: COMPUTER SELLERS, If you're going to list the CPU and the RAM in a computer, I also want to know what graphics chip it's got. It's no more or less complicated than saying it's got an Intel Core 2 duo Ti1234, but it has a pretty fucking huge impact on how the computer is going to perform.

    --
    I wrote my first program at the age of six, and I still can't work out how this website works.
  206. I could dispute that contract in court. by Jane+Q.+Public · · Score: 1

    By definition, ANY usage is an "unprofitable usage pattern", because they achieve maximum profit when people buy their service and NEVER use it.

    Such language is ridiculously vague and self-serving. I were a judge I would probably call the lawyer who wrote it into my chambers... and punch him in the nose.

    1. Re:I could dispute that contract in court. by mkweise · · Score: 1

      were a judge I would probably call the lawyer who wrote it into my chambers... and punch him in the nose

      Umm...I think you may be confusing the words judge and superhero.

      --
      Gentlemen! You can't fight in here, this is the War Room!
  207. Wow, for smart nerds y'all should know better by avoisin · · Score: 1

    Ok, this really isn't that complicated - why nearly every comment is demanding a precise GB limit is kind of depressing to me. I've been on both sides of this for a long time (large network admin, Comcast subscriber) so this debate is pretty old to me (at least 10+ years old).

    Lots of people are demanding a precise bandwidth limit - it's just not that simple. Or rather, they could, but doing so would actually provide a lesser product to you in the end. A few people have mentioned this - it's when you use it and where you live that matters. Comcast's network capacity is tremendous, but it's not completely even across all customers, which is normal of any large network. So, while some customers would actually be ok with 25TB/month, others can't get that without disrupting their (and only their) area of the network. You could argue that they should have even network capacity for all, but that's just not financially realistic.

    So enough people have demanded that they give some kind of limit, so they're doing what they can to appease the customers - but to avoid the people who toe the line as was mentioned above, that just makes it worse, really. This is them doing the best they can while still giving themselves legal reason to kill off the ones doing the real damage.

    Everyone here knows that P2P is mostly mp3s and movies and junk, and that it's what is causing the problem. It's been like that since P2P started in the 90s. Yes, there are legal reasons for P2P and all that, but, y'all know that most of the traffic isn't that. Don't get me wrong - I'm no better here, I use P2P also. But I know if I max my peering all day I'll move TB and impact others so I don't do that.

    Bottom line - there is no hard limit, there isn't going to be, and you don't want there to be, since that would mean people that right now get to have great nighttime and other bandwidth won't have that luxury at the cost of the few guys that leave P2P running all day. Comcast is doing the Right(tm) thing here.

    There is one other possible, though unlikely option, which is for Comcast to implement dynamic per-connection bandwidth reduction, so that if you try to hog bandwidth at times when others are trying to get their share, they slow you down just for the moment. There is hardware to do things like that, but, Comcast has what they have now and the amount of profit they will get as a company just by doing this kind of solution is likely pretty small. In time, as they do normal upgrades, you may see things like this improve, but it won't happen overnight with what's out there now.

  208. Re: Units of Measure by tepples · · Score: 1

    Suddenly someone who downloads more than a movie a day might want to think a little. If you're watching a movie every night, it becomes cheaper to "download" movies using Netflix's 4-out plan.
  209. Re:They still don't give the exact byte downloadli by tepples · · Score: 1

    Actually, when I signed up they did. So are they in violation of their contract with me and everyone else who signed up? That was six years ago. Since then, I'm guessing that either you agreed to new terms sent in the mail with your cable bill or Comcast declined to continue your service.
  210. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    I think this discussion is somewhat over the top. Obviously, all the g33ks on /. would be outraged at a 100GB cap on downloads, but it's perfectly legitimate to question the validity of their usage model. 30.000 MP3's of 3 MB a piece. If I were to assume a 224bit or even higher sampling rate, we're looking at 4-6 MB for a 3-4 minute song. By that definition, we're talking about 25 KB per second of Audio.

    If you divide 90 GB by 25 KB (ie 94371840/25) you get 3774874 seconds of audio. That's roughly 1050 hours. Assuming 24 hours to the day, you are looking to download 44 days of continuously streaming unique Audio per month. A month, may I remind you, ranging anywhere from 27-31 days.

    This means that every month yields a month and a half's worth of data to peruse *if* you do it full time. Subsequently, you would have one year's worth of listening per 8 months.

    Anyone who complains about that download limit is seriously deranged, in posession of a Tardis or immortal. You choose.

  211. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 1, Insightful

    I guess you never heard of the modern age of video downloads that use a whole lot more bandwidth than an mp3 that an average user can literally just point their web browser to and end up zapping a whole lot more bandwidth than that and hit the said limit after watching a bunch of those videos from *normal* usage.

  212. let's really do the math by Anonymous Coward · · Score: 0

    The solutions set for sizeof(X songs) = sizeof(Y pictures) = sizeof(Z emails) is a line in 3 space that passes through the origin. Thus, it would be just as valid to say that the size of the emails, songs, and pictures were all 0KB. Do the math, it works out the same.

  213. Re:They still don't give the exact byte downloadli by InvalidError · · Score: 1
    Here, we have Unlimited* service all over the place too... but if you read the ToS and package description to find what the "*" means somewhere in the page footer, it is clearly stated that Unlimited does not necessarily means what you may have tought it did...

    (* unlimited refers to network connection time.)
  214. Note to self by kurtis25 · · Score: 1

    create software the stitches together photos for download then unstitches them when they are downloaded. Turn 10 photos into 1 so I can download 2,500,000 photos. Do the same for songs then sell the product to become rich and stick it to Comcast.

  215. How many meatballs is that? by Anonymous Coward · · Score: 0

    In the movie, "Wedding Singer", the main character ("Robbie", Adam Sandler) was paid with meatballs after giving an elderly woman singing lessons. In the spirit of ambiguous measurements such as "pictures", "songs", and "e-mail messages", I wonder if they'd accept something equally as ambiguous, such as meatballs, as payment for their service.

  216. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    The average user that is doing DVD-rip downloads is doing illegal downloads anyway. They don't get my empathy. If I'm downloading divx rips, nine out of ten times I'm still doing it illegally. If I'm looking at youtube streams or some such, the bandwidth I'm consuming is much, much less. I haven't yet looked at a counter for my NIC while doing that, but I can imagine I can cram 50 minutes of "tv" in a 100 MB stream.

    If a 700 MB Divx is 1.5 hrs of video, one second is roughly 130KB. This means that roughly 330 GB will give you 24/7 video to watch for one month. 90 GB will therefore give you 202 hrs of video. If you went to the Blockbuster, this would be the equivalent to 134 movies. 80 Dollars a month would therefore give you a price of $1.65 per movie, assuming you don't read /., newspapers, watch Youtube or play games for that money.

    134 movies spread over 30 days still yields 4.5 movies/day. Unless you're on the dole or independently wealthy, I don't know a soul who would have the time or inclination to watch that many movies.

    DVD-rips are where things get interesting. Let's say you download 4.4 GB DVD rips. 90 GB gives you 20 movies. Which means that you watch one movie every weekday. This is a more realistic approach. This you can actually watch while remaining a sane human.

    Anything over that volume is ludicrous. Which makes this whole discussion ludicrous. There are just no two ways about it... a 90-100 GB cap on bandwidth consumption is perfectly reasonable for those $80 per month.

    So shut up and get on with your lives if you have one, will ya?

  217. Re:They still don't give the exact byte downloadli by pla · · Score: 1

    30.000 MP3's of 3 MB a piece.

    I use FLAC. Try 4+MB/minute.

    I also prefer losslessly stored images to JPEGs, on the order of 10-20MB per picture. As for email, I'll readily admit that those take up only a few KB each.



    Anyone who complains about that download limit is seriously deranged, in posession of a Tardis or immortal. You choose.

    I chose "D - The listed metrics do not represent actual usage".

    My downloading of music, pictures, and email accounts for probably quite a bit less than 10% of my total. Videos (legal) alone probably come in at 3x music+pics+email. Game demos probably match that. And then I have the low level of background traffic to monitor systems I remotely admin for friends and relatives - Low at any given moment, but probably 20% of my total overall. And don't forget the ever-popular /. exuse of Linux ISOs - Massively overstated on the whole, I'll agree, but every few months, it easily adds another 3-5GB to my total.

    And don't forget the growing popularity of "real" movies-on-demand... Netflix already offers quite a few in a very viable way; bandwidth alone keeps that from exploding into the mainstream. You could easily suck down half a terabyte every month watching a few movies every night after work.

  218. Re:They still don't give the exact byte downloadli by rtb61 · · Score: 1
    Oh those, who set out to lie and deceive, exactly how much hi-def video is covered by 100meg. How large is a typical game demo. How large is a typical game that can now quite readily be purchased on line. There are also numerous live TV streams and lets and vid calls and conference calls. How times that by four for a typical family.

    Makes you misdirection and their lies stand out for what they really are, just a collusive attempt by the major players to ramp up prices. They are feeling out the market, testing what they can get away with, seeing if any member of the telecom cartel will break. Next will come the insults targeted at consumers, only pirates and leeches need more than 100 gig, only thieves, hackers and terrorists could ever use 100 gig.

    The typical family watching legal video streams, making vid calls, transferring family videos between friends, buying games online, doing work from home, and they could, shock, horror, even individually be doing more that one thing at a time on line, now ain't that just amazing.

    Of course the telecoms and their spruikers will tell every lie in the book, arrange for a whole bunch of rubbery statistics, get all the junk consultants to start spreading junk reports, pay their mass media advertisers to spread the spin far and wide, as well as of course flooding forums.

    Thanks to the current administration and it's corrupt practices, the telecoms will be looking forward to bringing you yesterdays internet, tomorrow, complete with low download, restricted access and inflated prices.

    --
    Chaos - everything, everywhere, everywhen
  219. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    So start a class action for deceptive advertising.

  220. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    Not a single thing of what you've just written down is based on empirical, measurable facts. You've just written a piece of propaganda without content. Whereas what I wrote is calculated by bits and bytes. I know the cost and effort involved in maintaining a large IT and Network infrastructure. I know the cost and effort involved in maintaining a help-desk or even call-centre of any kind.

    I know that renting 20 movies a month (dvd rips) or 134 movies a month (Divx rips) or 1050 hours of audio a month is more than adequate for your average family. I know that I do not buy 20 large video games per month. I know that I don't purchase more than 1 or two movies per month while downloading the odd one, seeing some on TV and then renting a couple from the Blockbuster. I know that when my boy will be born in February, somewhere along the line I hope I will get him to play soccer outside and read actual books sometimes.

    So I hate to be the bearer of bad news, but you're full of shit. 90/100 GB / month is a perfectly plausible usage model which 90% of internet users don't even begin to nibble at. It's the 10% freaks, geeks and conspiration theorists that do the heavy downloading. Not the average 2.4 kid family. Bollocks, bollocks, trice I say bollocks.

  221. Wow., that's a lot by webrunner · · Score: 0, Redundant

    An email can be as big as around 10 mb..
    10mb * 13 million emails, is 130 million megabytes. Which is about 127 thousand gigabytes.. or 127 terabytes, per month!

    Works for me!

    --
    ADVENTURERS! - ANTIHERO FOR HIRE - CARDMASTER CONFLICT
  222. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    I worked for an ISP in Oz back in 1994 when the Internet was only just becoming publically available. The standard price for 'unlimited' dil-up was $25/month at 33.6kb/s. Telstra did not offer an 'unlimited' service, you paid a set fee up to the size of your plan, and then 19 cents/megabyte over. Telstra also charged ISPs the same 19c/meg. In 1995 connect.com started to offer data to ISPs for around 15c/meg as long as it didn't come over Telstra's network, but Connect's connectivity sucked. Alternatively you could buy 'hours' online 'Compuserve' style, but the market rejected these plans for all but a small number of small business users who basically wanted email and nothing else.

    Modems that held up to the constant heat were expensive - I remember us getting 2 racks of 12 USR modems that cost about $4500 per rack. There was no way most new ISPs (and they were all new except AAPT, Telstra, private corporate RAS and the Universities) could afford to have all modems saturated at those costs and prices. All plans had small print explaining exactly what 'unlimited' meant - it usually meant "you can dial in as many times a day as you want, as long as you were only connected on one line at a time, and you will be kicked once a single session exceeded a given time/data limit, but you can attempt to dial in again immediately". This was completely legal, but pissed off the people who didn't read the plan before signing up.

  223. 135GB by hangableautobulb · · Score: 1

    ... of usage per month then, presumably? (4.5MB x 30,000 songs)...?

  224. Re:They still don't give the exact byte downloadli by InvalidError · · Score: 1

    Right on the mark.

    If you check out Sympatico, their High-Speed Plus service has also been capped to 100GB/month while their regular $40/month (with phone and 2-years contract) HS is capped to a more reasonable (compared to Videotron's) 60GB/month - still looks bit expensive next to the $30 100GB/month DSLs.

    As for which DSL to try, I was thinking TekSavvy... if I am to believe reports on canadianisp.com, it looks like it may be one of the more dependable alternatives currently available. If I read Colba's offer correctly, they have unlimited 24Mbps service and this will translate into potentially incredible download speed when you are lucky enough that nobody else on Colba is downloading anything or crappy speeds when Colba's backbone is more evenly loaded. If enough Videotron Extremers and Sympatico Plusers jump on Colba's allegedly unlimited 24Mbps service, things are going to get ugly over there. To avoid this highly likely scenario, I'd rather go with an ISP that states realistic sustainable limits up-front since they are far less likely to get hit by Extremers/Plusers exodus.

    IMO, 100GB/month would be a fair limit for $30-40/month low-latency/priority-traffic service - the effective backbone bandwidth cost for this is less than $2 so offering anything less is excessively greedy. I consider myself as a moderate/mild downloader and I routinely download 25-35GB/month total from multiple locations to stay safely within the 20/10 caps and "improve" the subscriber base average. Comcast/Videotron/Sympatico/whatever crying over "abuse" at ~200GB/month on their $60-80 service treads on the pathetic side of the scale... their premium service costs twice as much as the DSLs' 100GB/month service so it would be only fair that premium service provided at least 200GB/month given that fixed costs remain generally unchanged therefore most of the surcharge ends up as pure profit... minus ~$1 in extra effective backbone traffic cost.

    Just for fun, I called Videotron the other day to ask if they had any plans to increase caps before my contract ended. When I pointed out that Sympatico offered twice the caps for the same price and that there were ~40 DSL providers offering 100GB/month for $30, the Videotron rep went ballistic repeating over and over that this was impossible and that if it was true they'd know about it. Seems like Videotron ordered its PR bunnies to do an in-denial dance... they do not want people to find out that there are cheaper, nearly just as fast alternatives that offer more than triple the usage caps.

  225. Bandwidth Monthly Explanations by jamcc · · Score: 1

    I pay for bandwidth two ways: First, a Residential RoadRunner subscriber, and Second: as a commerical client at a co-location facility.

    My "home" stuff: I get a measley 5mbit down and 460kbit up.
    My "commercial" stuff: Is so fast I can't really accurately measure it with any of the speedtest sites.

    I never really knew why that mattered, I only thought transfer speed was what mattered. But I learned about how bandwidth works when I got a bill for it from my co-lo facility. Apparently, we were on a 256kbit monthly commit. I thought "well, we get faster than that obviously" and never thought more about it. But they calculate out what the throughput is both in and out over a month to get this 256kbit number. If you multiply it out, 256kbit = approximately 80 gigabytes of transfer. The conversion they gave me is 1megabit = 320gigabytes of data.

    Using what Comcast allows you to buy (12mbit down x 1mbit up) = ~3.8 terrabytes of data down, and ~320 gigabytes of data up. Even if you use only 25% of what you've paid for (above numbers * 0.25) = 960gb download, 80gb upload, that's still a fair bit higher than 30,000 songs, 150,000 pictures, or 13m emails.

    If they are not capping at below those numbers, they are, in my opinion (IANAL), selling something labeled as one thing but not delivering all of it.

    They must stop calling it 12mbit service if you can't really download 12mbit.

    Something else: They don't say if the 30,000 songs are in WAV format (10MB/minute X 3.5 minutes/song X 30,000 songs = ~1TB of data) or if it's 128kbit MP3 (80K/minute X 3.5 minutes/song X 30,000 songs = 84GB of data). They don't say if the 150,000 pictures are in RAW format out of a Canon 1DS (~25MB/pic X 150,000 pictures = 3.7TB of data) or if it's a crappy 2 megapixel digicam (~1.5MB/pic X 150,000 pictures = 225GB of data). And their 150,000 emails: Are they plaintext, HTML, mixed, and do they all have attachments?

  226. Re:They still don't give the exact byte downloadli by onecheapgeek · · Score: 1

    It also says they guarantee 1500 kbps. If you're going to hold them to PART of that ad, you must hold them to all and accept the lower speed.

  227. Also-experience. by Anonymous Coward · · Score: 1, Insightful

    Well apparently it's Mr Matticus and you who get it. Amazing what experience does to a subject under discussion. The majority here are basically arguing, My rights!, My rights! were there are none, and ignoring the other side of the issue. Two posts for the bookmark file.

    "They don't want to give a specific limit because some people are habitual line steppers. I've discovered this with administering forums. You try and think up a set of hard and fast rules governing what is and isn't ok and write them down. Then you get a group of people who continually try to do as much as they can to be problems within those rules. They dance right up to the line and bitch if you come down on them. It's a situation of "Obedience to the letter (sort of) not the spirit." As such it works much better to have the rules more simple and open ended. Basically "Don't be a dick." Though they may pretend they don't know what you mean, they do and it works."

    Read this book, and marvel at how flexible people are when it comes to "what they want".

  228. Re:They still don't give the exact byte downloadli by JehCt · · Score: 2, Interesting

    The reason they don't publish the actual limit is that they are smart and they understand game theory. If they publish a limit, abusive users will carefully monitor bandwidth and go right up to the limit, and then switch accounts. It's standard practice not to publish exact limits when you don't want to be "gamed". You can hate Comcast, that's fine, but give credit where credit is due. They are smart a-holes.

  229. comcast reading slashdot by doug141 · · Score: 2, Interesting

    I know I'll get modded down for this but, if anyone from comcast is following this thread, I'd like to add my voice to others replying to this message and say this guy's use is far greater than anything I'd consider normal. If sending him a warning letter makes my (and my neighbor's) internet better, please do.

    Sincerely,
    your other kind of customer

  230. C'mon people by Floritard · · Score: 0, Redundant

    I don't see what the big deal is here. Assuming ~20 megs average for a FLAC file, 30,000 songs comes out to just under 600 gigs. That should be plenty for anyone!

  231. I could waste time in court. by Anonymous Coward · · Score: 0

    She's confused on another point. One most language like that is written for the minority who see it as their God-given right to abuse a resource.* The majority never run into that and it's a shame that humans need little addendum's like that in order for society to function properly, but there you are.

    The other is while one can take the company to court and possibly win. What do they gain from it? Sometimes picking one's battles is the smart thing to do. And being an abuser, doubly so.

    *line steppers I believe someone called it.

  232. Re:They still don't give the exact byte downloadli by lazybeam · · Score: 1

    Here in Australia "unlimited" meant "around 10GB"

    Yep, past tense. It's now 12GB. Uploads + Downloads. Then 64kbit shaping. Or $150/GB excess.

    --
    --
    no sig for you. come back one year.
  233. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    > watching a few movies every night after work.

    Let me guess, you work 14 hours a day. The rest of that time is spent browsing your 500 GB music collection and watching 2-3 movies every night. Then you finish one game per 24 hour period (like The Godfather, Blackhand edition, even though it costs me 30 hours to get through one story arc).

    It seems to me you must be overweight and pasty of complexion, haven't seen your neighbors or family in the last decade or so, think that relationships are best had on-line, never had sex and last read an actual book back in 1982 when your kindergarten teacher made you go through Momo or something like it.

    "Most" people don't use FLAC. "Most" people don't store their photo's "Raw". I am a big photography nut, but I've never had to print billboards. Which means a 2.5 MB 6 MP jpeg (which I store and manage locally) is fine for me.

    Again, you're still not demonstrating to me how ComCast is screwing the average John Q Subscription-payer. You, sir, are a member of a very noisy, unreasonable fringe movement.

    Don't get me wrong. I am a geek too. But since I've spent the better part of 12 years working in the industry, I actually see the benefit of pursuing interests that don't force me to sit behind my damn monitor on my time off. And I suggest that all of you who are complaining about their 100 GB Cap on downloads do the same.

    Who knows? You might find out that the sun still exists if you step out the door.

  234. Re:They still don't give the exact byte downloadli by u-235-sentinel · · Score: 1

    The ISPs claim that the term "Unlimited" is described as meaning "Unlimited right of access", "always-on", "available 24/7"; as opposed to offers which limit the amount of hours you can be online.

    They do now, not when I signed up along with my neighborhood 4 years ago.

    I posted the link to archive.org on my blog which positively proves this. It was on Comcast's web site until a couple years ago apparently.

    --
    Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  235. Online games? by KreAture · · Score: 1

    Anyone checked what a limit would mean for their favourite online game?
    I just checked BF2142 and it appears to only use around 15kB/s. That's enough to eat 52 MB/hour while playing. Looking at the stats online it appears people are playing as much as 10 hours a day! This isn't enough to make a dent in a 90GB/Month limit though. Even the extreemes only rack up 15 GB/Month playing BF2142.

    Anyone know of more bandwidth intensive games?
    I figure you can bust a 90GB/Month limit playing 7-8 hours/day if you use around 125kB/s.

    Over to videos... (Yes, the legal kind!)
    Watching videos online gives me 1500kb/s streams. That's 187 kB/s and at 80 minutes each you would have to watch 105 movies in a month to bust the quota. That's only 4-5 hours a day and definately doable if you wanted to.

    I'm just glad I don't have a limit.

  236. Re:They still don't give the exact byte downloadli by u-235-sentinel · · Score: 1

    It also says they guarantee 1500 kbps. If you're going to hold them to PART of that ad, you must hold them to all and accept the lower speed.

    that would explain WHY it was always slow in the evenings.

    Thanks for the clarify.

    --
    Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  237. I do not think that word means what you think by honestmonkey · · Score: 1

    ... it means. I am only assuming here, but apparently as long as a company defines the words they use, they can use whatever words they want. For instance, I like Papa John's Pizza. We order from them on occasion. They have an offer for a Cowboy's Special (this is in Dallas). "Unlimited" toppings! Wow, huh? Put 'em all on, twice! In this case, "unlimited" means "five (5)".

    Now I personally don't see how 5 == unlimited, but that's what the asterisk says. So apparently Comcast can have an asterisk as well. "* 'Unlimited' means whatever the hell we say it does. In this case, 'not unlimited', or even better: 'limited'."

    --
    Everything you know is wrong, Just forget the words and sing along.
  238. Contact your local utlities commisioner by Trauma_Hound1 · · Score: 1

    File a complaint against comcast with your local utilities commissioner. Comcast has to have permission to use the right away in front of your house and has to provide services for everyone in that area, they can't pick and choose, unless they don't want to be able to run cables in front of your property.

    --
    Don't Vote for Norm Dicks! http://www.nodicks2008.com Another nutless dirtbag that voted for the FISA bill!
  239. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0
    When they say people are being 'excessive', that's different from saying "They downloaded n gigs of data even though it says unlimited in our plan".

    Please point out where it says "unlimited" in any official Comcast material. I'll wait.

  240. Re:They still don't give the exact byte downloadli by Shakrai · · Score: 2, Insightful

    The reason they don't publish the actual limit is that they are smart and they understand game theory. If they publish a limit, abusive users will carefully monitor bandwidth and go right up to the limit, and then switch accounts. It's standard practice not to publish exact limits when you don't want to be "gamed". You can hate Comcast, that's fine, but give credit where credit is due. They are smart a-holes.

    So, following your theory, T-Mobile and Verizon can stop telling people exactly how many peak minutes they are getting with their plan, because "abusive users" will carefully monitor their usage and go right up to the limit and then stop using it for the month, thus denying them the overage? They should just sell it as "unlimited" and cut people off who in their minds talk on the phone too much, right?

    You say "abusive users", I say "maximizing the value of the service that I'm paying for".

    --
    I want peace on earth and goodwill toward man.
    We are the United States Government! We don't do that sort of thing.
  241. You just may get what you request. by C10H14N2 · · Score: 1

    ...and here's betting you'll be less satisfied then.

    I have 5,528 emails on one account totally 773MB. That's about 146K each. 13 million of those translates to a sustained 3.2Mb/s 24x7, which in my area is the maximum burst speed they're advertising.

    If you don't think that's excessive use on a $39.95 cable plan, what on earth would you consider "reasonable?"

  242. Hard Numbers by meatspray · · Score: 1

    The first GIS return for mp3 size is 3.5MB ala Cnet
    http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGIH_enUS233US233&q=average+size+of+an+mp3

    it's not unreasonable that they just googled "average size of an mp3" for fake press conference numbers.

    3.5 * 30000 = 105000

    I'd propose that 100GB per month is the limit.

    I'm a FIOS user, I could exceed that in 15 hours (theoretically)

    That said, If correct, I don't think it's an unreasonable number at all.

    In terms of 700MB CD, that's 142 CD's of data a month. (avg divx movie fitting on a cd, maybe two)
    In terms of Joost streaming TV, that's 300 Hours. (roughly 10 hours a day)

    Anyone that's not a 24x7 superleaf p2p node is likely to be ok.

    The real problem is the invisible limit barrier with a notice then ban you immediately.

    Comcast should be sending more than one notice, It sounds to me like these people might need a little more time to work it out. Perhaps they're harvesting the numbers before the people actually get (or read) the letters. Wouldn't hurt to wait another week and send out another notice. It would also do wonders for PR if they explained P2P flooding to the masses. a 30 second commercial explaining P2P traffic and why it can't always be accomidated would be a good gesture.

    If you have a dorm's worth of people running 24x7 p2p unthrottled, it's a huge strain on the infrastructure. The more you throw at it, the more they'll take.

    I see both sides, but Comcast isn't handling it very well.

  243. Re:They still don't give the exact byte downloadli by popeye44 · · Score: 1

    I sometimes will avg from good providers 1MB per sec. If my calculations are correct I get 16GB per hour. 5 hours of max'd downloading would seem unfair to me. "I used at least 2 of those hours yesterday"

    Of course i'm using your 90gb cap as a reference and I'm not a math wiz by any means. I pay for Comcast's game invasion and get 8mbit.

    90GB is way low for what I do. I'm not much of a torrenter but I do craploads of gaming stuff from fileplanet and I'm pretty sure I've exceeded 90gb more than one month in a row over the last 5 years.

    Between NetFlix, Fileplanet, Filefront, FileForum yada yada yada... I'm definately in the top 5% at least. maybe not the top 1% as I know warez-monkeys will download everything and have 4tb of space storing 0-day for 30 days. "idiots"

    To date I've never received anything from Comcast except a hefty bill each month. My fingers are crossed.

    --
    Inane Comments are Generously Disregarded
  244. According to Apple by egandalf · · Score: 1

    According to Apple, this would be about 120 gigs. (160GB iPod ~= 40k songs in yo' pocket)

    --
    Those who have telepathy have no need to RTFA.
  245. Sweet, my songs are all 320s by Tweekster · · Score: 0, Redundant

    at 20+ megs a track.

    --
    The phrase "more better" is acceptable English. suck it grammar Nazis
  246. Slingbox, Comcast and Monopoly by Flashman · · Score: 1

    With Comcast's limit on bandwidth how do I guage how many football games I can watch using my Slingbox? Since Comcast was given a monopoly as the cable service provider in the my area are they allowed to legally just cancel someones service?

    --
    A computer may beat me at Chess, but I always win at Kickboxing.
  247. Re:They still don't give the exact byte downloadli by a_nonamiss · · Score: 2, Insightful

    The reason they don't publish a number, is that it would develop into an expensive arms race between competitors. Let's say you have two fictional companies. We'll call them Comm Warner and Timecast. Right now, neither publish a number, so either can start cutting people off at "around" 100GB/mo. They have a gentlemen's agreement not to publish any numbers, so both companies benefit from the ambiguity, and the only customers that they piss off are the top 0.01% of users. Keep in mind that only 0.01% (just a made up number, but let's agree that it's a very small number.) of customers even see this monthly limit. Now, for marketing reasons, let's say that Comm Warner decides to break the informal agreement and publish that their d/l limit is 100GB a month. Until now, both companies have just tacitly kicked people when they neared this limit, but now one of them is actually publishing a number. Users of Comm Warner are now entitled to 100GB a month. Timecast sees this as an opportunity to pick up new customers, so they start advertising a 150GB/mo service. By and large, American consumers are stupid. (Not trying to knock Americans, because I am one, but US consumers will swallow 99% of the BS that marketing departments shove down their throats.) They see 100 and 150, and obviously 150 is better than 100, so they switch. So Comm Warner starts offering a 200GB/mo. service. Never mind that most users never hit this ceiling. Now repeat this process until both companies are publishing that their service is unlimited. Now, they are obligated under truth in advertising laws to have a truly unlimited service. Neither company has gained any significant number of users, but both have lost the ability to kick "annoying" users that download a lot of stuff.

    --
    -Arthur
    Cave ne ante ullas catapultas ambules
  248. 100GB? Relatively easy to hit. by Genom · · Score: 1

    Let's assume my wife and I use a lot of 'net services:

    We download ~3 game demos a week (PC/360, 1-4GB, let's say 2GB each on average, although this is generous, and varies widely by manufacturer/publisher) [6GB/week]

    We also both play WoW. (Estimating 1GB/week, although I'm not sure exactly how much bandwidth this uses - weeks with large patches downloaded to multiple client computers would bloat this as well) [1GB/week]

    We call friends and family often through Skype, and talk with guildmates via Ventrilo. (Let's estimate 1GB a week here as well) [1GB/week]

    2 nights during the week, and once on weekends, we rent a HD movie through XBLM (5-7GB each, we'll say 6GB) [18GB/week]

    My wife loves streaming video, and watches quite a bit on YouTube (Let's say 1GB a week, although I'm honestly not sure here) [1GB/week]

    Allowing 2-3GB/week for miscellaneous stuff (misc browsing, email, work, etc...not a hard figure, just an estimate) [2-3GB/week]

    That right there is just under 30GB/week, which in an average 4-week month works out to ~120GB, over the mystical 100GB "limit". Admittedly, the above isn't particularly sustainable (seldom are there multiple weeks with 3 worthwhile game demos, or 3 movies worth watching), but it is an example of how "regular" and most importantly *legal* use could indeed break this 100GB "limit" without too much trouble.

  249. And if you largely stay domestic? by way2trivial · · Score: 1

    I have two comcast commercial accounts at locations about 20 miles apart.

    4 hops apart-- all inside comcast...

    80% of my traffic is from a permanent vpn from each location to the other.

    in your situation- would they allow as this doesn't hit your cap? especially as ALL the traffic is within your ISP's network?

    --
    every day http://en.wikipedia.org/wiki/Special:Random
    1. Re:And if you largely stay domestic? by Anonymous Coward · · Score: 0

      Many Aussie ISPs have exactly that policy. Any internal traffic is "free".

      However, some ISPs that don't have their own network (and just lease capacity from a number of other providers) don't do this.

  250. What about TV? by saltydogdesign · · Score: 1

    Can you imagine the uproar if they started capping TV viewing? "Sorry folks -- no more than the equivalent of approximately 400 sitcoms or 90 baseball games a month!"

    --
    // This is not a sig.
  251. beating a dead horse by bakamaki · · Score: 0

    I personally have always hated device/service marketing which gives you approximations of how much crappy low-grade media you could pack onto something. 9 million pictures (20x20 png images), 30k Songs (midi) etc. It's just obnoxious. There really aren't any other decent providers where I live so I'm getting quite sick of Comcast's shenanigans. Just tell me what the limit is or better yet don't have one or else I'll move somewhere I can get FiOS.

  252. Comcast's 3 tiers of service... by Kamphor · · Score: 1

    This actually happened to me like 2 years ago. First time was a letter in the mail from Comcast stating that I should check my [wireless] network security, if I use wireless, and enable WEP/WPA so that other people cannot leech off my broadband connection. The second time, they put my cable modem on "abusive mode" which gave it an internal ip address for the comcast network. I think at this point, I was only able to go to the main comcast web page. I had to call them up and release the restriction, but they told me that if I exceed the aggregate bandwidth transfer cap/limit/number, then I would have to find another isp. Now, Comcast offers tiered service: standard 4/384, 6/384, and 8/768. I would assume that purchasing the higher tiers would in essence increase the aggregate transfer limit cap by that fraction. There was a massive download I wanted totaling 80gig by itself, and before I downloaded it, purchased the highest tier. The 3rd tier is essentially double that of the standard service, so if 90gigs a month was the magic number, then my new cap should be 180gigs a month. Ever since then, I haven't had a problem with my transfers (knock on wood!).

  253. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    You don't have to be at the computer to be using bandwidth, idiot. I believe it is you who belongs to an unreasonable fringe movement. See what I did there?

  254. Re:They still don't give the exact byte downloadli by dr2chase · · Score: 1

    This user would like to support legal file sharing. Download limits are not interesting, since I aim to get a share ratio greater than one. Uploading 40KB/second translates to 144MB/hour, 3.456 GB/day, 104GB/month. I did this, more or less, last year or so, with DSL (I used speed scheduling, so that I used less during the day, but cranked it up late at night). I still have no idea if this is excessive, or not. If Comcast gave me information (e.g., times of day when bandwidth is more available) I would be happy to adjust my usage to be more helpful. I would back switch to DSL if it were not for bizarre noise issues (DSL worked fine for 4-5 years, then it started hissing despite lots of filters).

  255. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    Who do you think you are? "See what I did there" I haven't heard since I saw Billy Crystal portray Buddy Young, Jr...

    Of course you don't have to be at your computer to use bandwidth, and if you would actually *read* the arguments I've brought to the discussion you would discover I never questioned that. My question has always been the following:

    Why the hell are people so bent on using all the bandwidth in the world if it results in data they have no use for? It's like causing traffic jams by cruising up and down the highway in rush-hour traffic for no other purpose than to cruise up and down the highway.

    So I do see what you did there. You missed the point, called me an idiot and managed to look like one yourself.

  256. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    Well, many users tend to want to support that.

    However, I wish people would only up- respectively down-load things they actually Use/Watch/Listen to. I have plenty of friends in Israel that download things because they are "free" as in "gratis". This results in people that are sitting on 300 burnt DVD's they haven't seen yet, downloads of crappy movies or bad music and games for their cracked PS2 they will never play. This even causes a degree of cultural contamination. It drives a demand for shit. It makes the internet the stinking arm-pit of popular culture.

    You see, I'm from the generation of internet users that started with BBSes and Tape-swapping. I/we take offense in people sending mail in HTML format with a bunch or rotating widgets and animated smileys, because I don't think an e-mail should be anything else than text with links in it. SMTP is not designed for funky stuff or 25 MB Home-video attachments. I take offense in the continuous mis-use of the public bandwidth with PetaBytes of uninteresting, unnecessary, blasé and objectionable data.

    I fear that as time goes by, Internet is just becoming the same as commercial TV. A load of crap buzzing around with one promille of quality on the fringes.

  257. Re:They still don't give the exact byte downloadli by pla · · Score: 1

    And I suggest that all of you who are complaining about their 100 GB Cap on downloads do the same.

    You'll notice I didn't actually complain about that as a limit - I consider it quite reasonable, for now. Even given all that I said, my monthly usage usually comes out to only 25-35GB. I don't think I've ever broken 50GB.

    I do, however, have a problem with companies that first offer "unlimited" yet kick off those who use too much; Then simply don't mention limits anywhere; Then phrase their limits in terms not applicable to the very people to whom they most apply.

    Yeah, John Q probably thinks in terms of songs/pictures/emails per month, and goes "ooh, big numbers!" when limited to 30,000 of them. But to John Q, the idea of a monthly cap means nothing. He not only has no chance of hitting it, he also has no idea how much he actually uses every month.

    But these caps don't exist for John Q. They exist for geeks who know very well how much they use, and chose an "unlimited" service for precisely that reason. And I for one find it highly insulting that Comcast would phrase their limits in subjective terms not even remotely applicable to the people most likely to get nailed by such caps. You and I both know, as you pointed out, that Comcast means 30,000 3MB MP3 songs, not 20+MB FLAC or 50+MB raw WAV files. They need to say as much, not play games solely for the purpose of making it harder to comparate pricing between broadband providers.

  258. Re:They still don't give the exact byte downloadli by argmanah · · Score: 1

    I don't think there's any room for interpretation of the word "unlimited." If they use that word, they need to be sued. They have stopped using the word "unlimited" on their site for a while now. They now simply don't mention any limit at all. They basically downgraded themselves from "lawsuit bait" to "deceptive marketer." There's so much other stuff at the "lawsuit bait" level that this downgrade no longer makes them /. worthy, in my opinion.

    Oh well, I'm heading back to the threads on Microsoft and the RIAA so I can get back to feeling pissed off.
    --
    Overrated Moderation: This posts sucks... because.
  259. Re:FALSE ADVERTISING!!! - wrong interpretation by TrebleMaker · · Score: 1

    Obviously you did not read the rest of the discussion. Maybe you should before calling someone dumb. I did. At threshold=1. You're being dumb -- about this, anyway.

    We are talking about them advertising a speed that appears to be approximately 100 times or more what they allow your average speed to be. "Obviously" they are not advertising an average speed. They are advertising an instantaneous speed. Your choice to interpret it differently does not constitute a legal obligation on their part.

    I wonder if Steven Wright holds any Comcast stock?

    I was going 70 miles an hour and got stopped by a cop who said, "Do you know the speed limit is 55 miles per hour?" "Yes, officer, but I wasn't going to be out that long..."
    --
    In Soviet Russia a beowulf cluster of these things imagines you welcoming your new, neural-network overlords.
  260. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    Listen, TANSTAAFL. And you know it.

    Mercedes had a slogan in Holland in the eighties. "Every owner can become a millionaire". They sold their cars under the premise that any Mercedes can clock 1.000.000 kilometres. Now if I bought a Mercedes, chip-tuned it, took it for a rally in the ice of Finland, crossed the Sahara with it at a speed of 120 kph through the sand, and then complained that the thing broke down after 200.000 km, anyone would tell me this is unreasonable.

    You can only become that millionaire if you treat your car right, use it like a normal human would do and everyone knows it. I don't think it's up to Mercedes to explain that to anyone as it's common sense.

    At a restaurant where you eat "Spareribs Unlimited" you don't expect them to go out and shoot a pig once some 300 pound glutton single-handedly finishes the night's supply of baby back ribs and still asks for more. People that buy into the "Unlimited" thing should start to realize that nothing on this green earth is, as a matter of fact, unlimited.

    Objectively speaking you're right. It would be "fairer" to indicate a reasonable limit. But maybe it costs them way less to deal with the complaints from .1 % of their customers than to actually market a "limited but very cool" package. This is true for any business.... The restaurant, the car manufacturer and the ISP alike.

  261. Re:They still don't give the exact byte downloadli by darthflo · · Score: 1

    Let's say you download 4.4 GB DVD rips.
    You mean DVDRs. A DVD Rip can be processed to any kind of release, including XviD (commonly 700 or 2*700 MB per movie, for details see TDX2005 or 2002; whichever you deem relevant), SVCD (2, seldomly 3 or 4 700 MB pieces) and the like.

    Additionally, you're completely forgetting the recent rise of High Definition media. To my knowledge there's no standard published in the warez community yet, but up to 10 GB per movie are common with some (few) films being in the 20 GB region.

    Assuming one 10 GB Hi-Def movie a day (people are quite likely to watch more than one on a lazy weekend day, compensating not watching one on some weekdays), a bandwidth cap under 300 GB seems really inappropriate. By the way: We haven't figured two or more people sharing an internet connection while not always watching the same films in. Oh... Wikipedia lists about 200 linux distributions, if somebody would wan't to try them all over the course of one year, you'd have to add some 30 GB per month to account for that, too. :)
  262. Re:They still don't give the exact byte downloadli by ALpaca2500 · · Score: 1

    30,000 songs at 5 to 6 MB each (high quality vbr mp3) adds up to about 160 GB.

    250,000 pictures, at 2 MB each (that's about average for what comes out of my digital camera) adds up to about 480 GB.

    13,000,000 e-mails at 50 KB each (averaging my inbox, with a few dozen attachments, and a few hundred html or plain text) adds up to about 620 GB

    Averaging these out it comes to 420 GB. I'm pretty sure I've never reached that much in a month.

    Of course all these numbers are arbitrary, and Comcast can see if you're downloading more than 99% of the other users on that segment (or whatever it's called), and either give you a warning, or shut you off, at their discretion. But you have to be doing some serious downloading to get those kinds of numbers...

  263. Re:They still don't give the exact byte downloadli by dr2chase · · Score: 1
    Legal p2p file sharing is one way to keep the internet from becoming just like commercial TV. If the only people allowed to upload are those who can afford big pipes, then it will be content from big corporations. User-generated content is certainly not guaranteed to be wonderful, but I'll take my chances; every once in a while I see something pretty wonderful -- for example:


    Bike Messengers on crack
    Fixed gear bike tricks
    Bike tricks (with horrible music)
    Unicycle tricks

    You also might not be the only old fart posting to slashdot.

  264. Re:FALSE ADVERTISING!!! - wrong interpretation by Anonymous Coward · · Score: 0

    I was going 70 miles an hour and got stopped by a cop who said, "Do you know the speed limit is 55 miles per hour?" "Yes, officer, but I wasn't going to be out that long..."

    Haha awesome.
  265. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    Old fart... Bloody hell, I'm 32... :-D

    Anyway, it's funny that you say that p2p file-sharing would be the saving grace to internet content (which is not true) and then you refer to four YouTube links (thanks for proving my own point).

  266. Re:They still don't give the exact byte download by Daedone · · Score: 1

    Even though they state the limit up here in canada, they don't always enforce it. :)


    The provider I am with (Cogeco) for 10MB service, gives us "100GB up/down" combined. In actual practice, they have never enforced this limit, and don't even issue warning letters, unless the RIAA/MPAA sends one, then they just anonymously forward it to the customer without telling the RIAA/MPAA who it was. While 100GB seems like a lot, it depends on who you have living in the house. With 4 people in their mid 20's here, with a total of 4 laptops, 3 towers, 2 servers, Xbox360 PS3 & Wii, 4 DS's & a wifi PDA, we get our money's worth. There are months when we go over a TB of up/down traffic easily. Now, before you freak out and say that is impossible on cable, consider 1TB @10Mb of continuous transfer would only be 10days, 4 hours, 20 minutes & 9 seconds of usage - less than 1/3 of the month.
    http://www.t1shopper.com/tools/calculate/downloadcalculator.shtml

    Even if you took into account non continuous usage combined with overhead and rounded that number up by an extreme 50%, you could still pass 2TB of traffic a month on cable...

    The closest I have gotten to this was 57 days of usage (tracked thru the wan port of my router, between restarts) at 3.2TB.

    And no, that doesn't mean I'm stealing every movie known to man. We just watch a lot of streaming stuff, like divx.com & download a lot of game demos.

  267. Seems reasonable...wait, not video or games? by Control-Z · · Score: 1

    I guess Comcast thinks you should get all your video from them. Pay per view, things like that.

    No games either. Those are getting up to 4 or 5GB these days. I think we need to get Steam lobbying on the side of customers.

  268. Not Only ... But Also by Nom+du+Keyboard · · Score: 1
    Not only does Comcast not give you any absolute download limits, they also don't appear to offer any tool to let you gauge what you've downloaded this period to know if you're near the limit. I would happily join a huge Class Action Lawsuit against Comcast for deceptive business practices.

    And if it included those crappy Motorola DVR's they have rented with all the known problems there, then all the better!

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  269. Re:They still don't give the exact byte downloadli by Frank+T.+Lofaro+Jr. · · Score: 1

    So, following your theory, T-Mobile and Verizon can stop telling people exactly how many peak minutes they are getting with their plan, because "abusive users" will carefully monitor their usage and go right up to the limit and then stop using it for the month, thus denying them the overage? They should just sell it as "unlimited" and cut people off who in their minds talk on the phone too much, right?

    Sounds like a good idea. They'll annoy the rest of us less with their jabbering. :)

    --
    Just because it CAN be done, doesn't mean it should!
  270. Re:They still don't give the exact byte downloadli by wximagery95 · · Score: 1

    Instead of a geographical global limit, why can't Comcast throttle connection speeds instead of cutting customers off completely when they use "too much" bandwidth? I'm not a network guy so I don't know technically difficult that is, but this seems like a good way to not void their contract with the customers (providing "unlimited bandwidth" given your connection speed) while maintaining a useable network for all to use. In reality, the amount of bandwidth you use today doesn't affect another user tomorrow. So if someone is using 10Mbit/sec all night when hardly anyone else is online, why should it matter? It's how much bandwidth you use during peak usage times which would cause other users a degraded performance. This is why throttling would be better than saying "you used 150GB this month, we are disconnecting service" for using too much. For all we know, that person may have been downloading during non-peak times when the network was hardly being utilized (say from 10pm to 6am).

    Bottom line is, there will always be a top 1% of bandwidth users. It seems more logical to throttle the heavy users than cut them off by declaring they crossed some imaginary limit that affected everyone on the netowrk when in fact they may not be the case at all.

  271. I wish! by TrentC · · Score: 1

    "Most" people don't store their photo's "Raw".

    You obviously do not do serious work in the photography industry, because I can tell you that you are flat-out wrong.

    But, given that your post amounts to little more than a long-winded ad hominem attack, it doesn't surprise me that your facts are a little off.

    I do not work in the photography industry per se, but I'm tech support for a company that sells a DAM software product and most all we do is talk to people who work with RAW images.

    1. Re:I wish! by Chrisje · · Score: 1

      Hm. I never said I do serious work in the photography industry. First of all because I believe there is no such thing as "serious" photograhy. The only form of "Serious" and thereby "important" photography is the MRI they take of me when the shit hits the fan.

      What I did say were two things:

      1) I'm a photography "nut"
      2) I don't need to print billboards.

      This would indicate that I'm a hobbyist to those that actually read it. I can "plug" my site here but I won't. If you were ever to come across it, you'll see I ain't half bad either though. The photography-industry is not "most people". If it were, a friend of mine wouldn't have to have spent 7 years of his life busting his back trying to break into that same photography industry.

      You lost your perspective on who John Q Subscriber is. John Q Subscriber is a man with a Canon Ixus 55 who likes to take pictures of his dog, kids and some flowers in jpeg mode.

      I also work for tech support. I just spent 96 hours working on an escalation with one of the biggest banks in Europe. Still I don't think that most people have a 700 node HP-UX data centre at home connected to an XP disk array and a 2400-slot LTO3 silo.

      Funny, ain't it?

  272. Re:They still don't give the exact byte downloadli by Bill_the_Engineer · · Score: 2, Interesting

    You see, I'm from the generation of internet users that started with BBSes and Tape-swapping. I/we take offense in people sending mail in HTML format with a bunch or rotating widgets and animated smileys, because I don't think an e-mail should be anything else than text with links in it. SMTP is not designed for funky stuff or 25 MB Home-video attachments. I take offense in the continuous mis-use of the public bandwidth with PetaBytes of uninteresting, unnecessary, blasé and objectionable data.

    I fear that as time goes by, Internet is just becoming the same as commercial TV. A load of crap buzzing around with one promille of quality on the fringes.

    I'm from the BBSes and Tape-swapping era myself... But I like where we are now much better. All those smileys and widgets that you lament about were the products of people experimenting with the new medium. They had to get past the learning curve and now things have improved (at least a little). If it makes you feel better, think of rotating-widgets and animated-smileys as the shag carpeting and avocado green of the internet age.

    If it wasn't for the commercial success of the internet, we would not have fast access at home and we wouldn't have the fast backbone either. So be grateful for that at least. No one would spend money for telnet, ftp and gopher access. It's the http and flash video that makes the money. ISPs know this.

    Comcast knows that it's the downloading of MP3s and video that generates the demand for their service. Hell, Comcast advertises how fast their network connection is, do you think that we would only use that connection for email? Of course, Comcast would prefer that you get all that content from their servers...

    I think the problem we have is that people (especially slashdotters) expect more than can be accommodated. If you give some enough bandwidth to download 2 months worth of media, they will download 3 months worth...

    The best thing for Comcast (All ISPs) to do is to guarantee a certain level of service for its customers, and throttle down people who are taking more than their fair share. Face it - we can't be trusted with the occasional speed boost from off-peak usage, so we need to have our bandwidth rationed to us 24/7.

    We wouldn't mind this throttling if it made for a more consistent connection. I paid for unlimited access at 6Mb download speed give me that. If you don't have the resources to allocate 6Mb to me then stop advertising it. If they just throttle me down to 3 Mb during peak times and give me up to 6Mb during off-peak by all means be up front about it. I think what upsets people is the fact that Comcast can't be up front and rather use access rights rather than traffic shaping as a cheaper way of guarantee overall service in a market area.

    --
    These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
  273. Power company analogy: That's government mandate. by Ungrounded+Lightning · · Score: 1

    5) The electric company doesn't care how much I use. The more the merrier.

    The more you use, the higher your rate plan goes. Exceeding the set baseline puts you into a higher per-kWh charge. You pay for the amount you use.


    Rising cost per unit of power with rising usage is a government mandate, imposed due to pressure by enviromentalists. Left to itself the power company would be happy to give you a lower rate with increased usage - as it does by giving lower rates to large users. Especially if your usage is not during their peak power period, when they have to use the more expensive generation to meet the demand.

    In fact, if you look at your bill, within each government-mandated tier you're actually paying less per unit of power as you approach the high end. This is because there's a flat "be connected to the grid" fee that is amortized over a larger amount of power.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  274. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 2, Insightful

    I'm well aware of the different formats, that's why I mentioned a size and the fact that it got somehow ripped from DVD. :-D Obviously, there will be formats that will demand more space/bandwidth. I don't assume these are the formats that are currently most downloaded.

    Go to any torrent tracker or p2p search engine, go to iTunes, e-music right now, and you'll see that 99.9% of content is Mp3 (or equivalent loss-based compression schemes), Xvid, streams or things like it. As you know, any business model takes time to adapt to shifts in technology. Just because Warner decides to make Die Hard 4 a Hi-def 20 GB movie, that don't mean your ISP is going to have triple the fibre infrastructure running along the railroad track the next morning.

    If you had told yourself 5 years ago you could get 24 mbit down, 2-5 mbit up (or like I had in Sweden, 100 up/down) for 80 dollars a month with a 100 GB cap, you would have invited half the block for a party out of sheer joy. Now all of a sudden, the ISP's are the bad guys because their infrastructure has limits?

    And the funny thing is that we're talking movies, music and such. Back in the day when you had no other options but to actually purchase an LP, the amount of people that had a 50000 song library could be counted on one hand in any given population. Now that it's potentially "free" as in "gratis" or low-cost, all of a sudden everyone wants everything for as little money as possible.

    I am a good example. I buy CD's if I like the music. I have a collection of 1100 CD's, most of which are actually purchased. When I went on-line with a P2P client, however, I downloaded 24 different versions of Mr Bojangles just because I could. They are now gathering dust in some corner of a 250 GB HDD I have mounted.

    Which in turns makes me say that we're devolving into spoilt children.

    Given the amount of time it took for every household to have a VCR, a Dolby Set, a DVD and such things (they still don't), my guess is that it will take quite a while before everyone on the planet (haha.. solve aids and food first) will have a 42" plasma on their wall (or have a wall, even) sitting on top of a Hi-Def DVD player.

    In the mean time the early adopters and fans of geekery are asking companies to make billion dollar investments to cater to the need of a niche of the market. In simple terms of dollars and cents, it simply don't make sense. There is a reason why McDonalds and Coke are a bit more ubiquitous than bottles of Bolly seventy-two or Beluga caviar, you know.

    TANSTAAFL. Remember that phrase. And shut up about "coulda, woulda, shoulda".

  275. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    SaskTel in Saskatchewan has no limits. I currently pay for their ADSL "high speed plus" package which is advertised as 5Mbps down and 640kbps up and can max it out without hearing any threats from them.

  276. Whats the deal with slashdot? by ttapper04 · · Score: 1

    I attempted to post an intelligent reply to another comment, and was stopped by the message "Please use fewer junk characters." Has this ever happened to you? What exactly is a "junk character," and HOW MANY DO WE GET??? :)

  277. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    You, sir, just wrote the first well-balanced post in this discussion. I'll grant you all the points you made.

    Bravo.

    I also think it helps that you weren't whining about the amount of Hi-def dvd's you want to download for your kid's friend on the fifth PC in your villa. :-D

  278. Maybe Comcast should clean up their network by minion · · Score: 1

    I bet they'd save a lot of bandwidth if they'd simply cleanup their network. I'm sure a lot of people here have linux routers with their comcast setup.. You ever tcpdump your comcast interface? Wonder why your lights are always going crazy on their modem? I'm in a 20 bit network (thats a lot of IPs) with Comcast, and get a FLOOD of ARP requests ALL DAY LONG to my modem. There is no reason all of those ARPs need to be broadcast like that. Thats poor management, and costly in terms of bandwidth as well.
     
    M.

    --

    -- If we don't stand up for our rights, now, there will be no right to stand up for them later.
  279. Re:They still don't give the exact byte downloadli by darthflo · · Score: 1

    You're right - the availability of a 20 GB per-film HD format doesn't mean many people are going to use it or force the ISP to prepare it's network to accomodate such use. What seems wrong to me, however, is advertising unlimited access (explicitly as well as implicitly) or using bogus metrics when advertising a limit, in which cases I'd find using up your 24/5 mbps up all the time perfectly legal behaviour.

    Oh, and about the becoming devolved spolit children: This has started waaay before the internet. It may be the lastest of such spoildom to occur, but please don't forget about not fire, living in caves anymore, communities of people, medication, social systems, availability of fresh water, ability to purchase food for money instead of hunting it, ability to make money, only having to work 6, 5 instead of 7 days per week, free speech and so on...

    Oh, TANSTAAFL won't be right for much longer, too - I'm sure Google will soon start offering ad-sponsored Google Lunch. ;)

  280. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    I never said it's OK to advertise unlimited and not offer it. I just said I understand why it's being done and I understand why things can never be unlimited really. So, having said that....

    I guess my main point is just that this is a typical /. discussion being made out of a non issue. It's not like Comcast is waging war on autonomous countries halfway across the globe, now is it?

    In Dutch we would call (some of) the /. crowd people who make mountains out of mole-hills.

  281. Re:Well think about it.... **wrong** by Anonymous Coward · · Score: 0

    I just was rolling through this SUPER site and saw this. I must add: I was traveling through a remote area and was ticketed going 57 in a 45 zone. I noted to the officer in my shocked and shivering voice that I hadn't seen a speed limit sign in quit a while. Going back and checking, it was over a half mile (signs must be posted no greater than a half-mile in Pennsylvania). The magistrates office kindly corrected my ticket to 57mph in a 55mph zone.

    The ugly truth is... if they want you, they already have you.

  282. Re:They still don't give the exact byte downloadli by MobileTatsu-NJG · · Score: 1

    "Please point out where it says "unlimited" in any official Comcast material. I'll wait."

    You could very easily type in 'Comcast' and 'Unlimited' and find lots of cases of it. I could also point out that up until the switch to Time Warner a few months ago, I was a customer of Comcast's for years, and I was offered 'unlimited' internet through them. It may not be happening today, but it most certainly has happened a good deal. Denial of that doesn't change history, sorry friend.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  283. Re:They still don't give the exact byte download by InvalidError · · Score: 1

    Even though they state the limit up here in canada, they don't always enforce it. :)

    Those that do not are likely to suddenly come out of nowhere and start kicking users off their networks once their backbone links start choking and cause service degradation for "normal" users. Since the limits are stated up-front, going well beyond the limits while it looks like a bandwidth buffet is like living on borrowed time.

    There are months when we go over a TB of up/down traffic easily.

    A group of four 20-something years old is not exactly representative a typical residential unit and is not, in general, the target group for those 100GB/month service packages!

    I have two friends who are also sort of trying to download the internet... their "slow" months are around 300GB. Given that they have full-time jobs and other hobbies, I seriously question where they find time to watch all the stuff they download. More likely than not, it ends up in a dark corner of some HDD or randomly misplaced DVDs, never to be seen or thought of ever again. Even at 30-40GB/month, there is already a fair amount of stuff I download but end up not watching/using/whatever... and by the time I want to watch/whatever it, I forget that I already had it so I end up downloading it again.
  284. Re:FALSE ADVERTISING!!! - wrong interpretation by Jane+Q.+Public · · Score: 1

    Calling someone dumb does not make it so, even if you do it twice. I read it the first time... do you have a problem of some kind? My point was, and I believe I have made it quite well (and by now repeatedly), is that the speed they are advertising is apparently more than 100 TIMES the average speed they actually let you use. (Yes, I know very well what an average is, as you would know if you had actually read the rest of the discussion as you claim.)

    YOU are stating that it is not misleading, because it is an "instantaneous" speed, and not an average. Gee... do I have that straight so far? Pretty good for a dumb person, huh?

    What I have been trying to get at is that you would not accept that much difference between advertised and actual performance -- even as an average -- in just about any other kind of business you would do. Try to convince me otherwise! You would probably fail.

    So... why is it that you have not understood that argument, when I have understood yours?

  285. Typo by Jane+Q.+Public · · Score: 1

    That should read, "2 or more orders of magnitude".

  286. It's likely more complicated than is obvious by or-switch · · Score: 1
    When a large company refuses to put an exact limit on something, there's often a more complex reason behind it that they're afraid to explain to the general public because they think it will create confusion. They likely won't just set a cap because the cap is moving. Patterns in network usage are shifting. Before YouTube, iTunes, Bittorrents, etc., network traffic was much slower. As things got faster and more content became available, the average user is downloading more and more data. 7 years ago 5 GB/month was probably technically 'unlimted' and now a lot of people would cruise right past that in week.

    Comcast is certainly monitoring network usage statistics and comparing trends in usage with its capbabilities and what they need to do to upgrade their networks to stay ahead of the ever increasing usage. I bet they also track it by geographical area. For example, I bet the 'average' user in Silicon Valley uses quite a bit more bandwidth than people living in a more manufacturing based town with fewer technical residents. "Unlimited" needs to be higher in the first place than the second one.

    They're probably noting statistics, trends, etc., and finding certain 6-sigma users who are placing undo load on the system. It is too bad they advertise it as unlimited, but a reasonable customer doesn't buy into advertising hype but actually thinks about what the reality of the situation is. Of course you're not allowed to open the pipe full blast and leave it running constantly.

    So, based on their statistics they probably figure that 100 GB is pretty generous based on the usage of the population, minus a very few users who are pulling down the network. But in time, 100 GB might be totally normal (who knows, we might be watching HDTV streamed through IPV6, anythign is possible) and then 'resonable' might be 500 GB. It does say in the comcast contract somewhere that you won't run a server out of your residential connection so people who have major servers maintaining bit-torrents or somethign would appear to be in violation of the protocol too and could be subject to termination.

    But they can't put the results of their dynamic quotas based on continuous statistical analysis in an advertisement.

  287. Re:They still don't give the exact byte downloadli by msh317 · · Score: 1

    Interesting to note that in Japan where ISP's provide 100 Mbps symmetrical service that by capping the overall transfer of data to 90 Gb a consumer would be limited to just over 2 hours of connectivity.

    --
    Mark Hewitt mark(at)mark-hewitt.com
  288. Comcast is still LYING by pQueue · · Score: 1
    Comcast representatives came to my apartment complex yesterday and I asked them if there is any limit on the amount you can download/upload per month. The resoundingly said NO NO NO. Same thing when I called Comcast.

    9 out of 10 people you talk to there will have absolutely no idea about the cap. The only person at Comcast that ever admitted to me there was a cap was the "Policy observance" department that cut off my service of "overusage".

    Try it yourself. Call comcast right now and ask if you can upload/download at the maximum speed 24/7 all month long. I bet you get a YES. They hide behind the fact that these people are just uninformed, but if your salespeople give false information consistently that is a big problem.

  289. We regret to inform .. . . by hawk · · Score: 1

    On behalf of comcast, it is my duty to inform you that your connection has been cancelled.

    hawk

  290. 486 GB/mo? by tepples · · Score: 1

    But 1500 kbps * 86400 seconds/day * 30 days/mo / 8000000 kbit per GB = 486 GB/mo if used 24/7. This is greater than the 120 GB/mo that I estimated near the top of this article's comment section based on a 4 MB nominal "song".

  291. Why do you feel the need to pester others? by Jane+Q.+Public · · Score: 1

    I am willing to play your silly game one last time, though I really don't know why I bother.

    Your statement is simply incorrect. Being insulting *IS* being argumentative, almost by definition. It is a pretty good bet that you did not do it just to make pleasant conversation. Other people here, even those who have disagreed, have not felt it necessary to be so insulting. The fact that you did says a lot more about you than it does about me.

    In any case, you have added exactly nothing to the discussion that was not already stated better by others, so I have nothing further to say to you.

  292. Re:They still don't give the exact byte downloadli by onecheapgeek · · Score: 1

    Also, look at the customer agreement you agreed to ON THE DATE OF THAT AD, most notably this clause:
    "6. b. In addition, Customer agrees not to:
    vii. restrict, inhibit or otherwise interfere with the ability of any other person to use or enjoy Comcast equipment or services, including, without limitation, posting or transmitting any information or software which contains a virus or other harmful feature, or generating levels of traffic sufficient to impede others' ability to send or retrieve information;" [emphasis mine]
    http://web.archive.org/web/20010405061019/www.comcastonline.com/subscriber-v3-clr.asp

    Now, I'm no lawyer but it sounds like you gave up your "right" to saturate the link all day every day, or even during peak times. In fact, that could be read as "You agree that we can limit your usage if we feel that you are taking more than your share of our service." I suspect that is where Comcast and others get to set a limit and not provide a precise number.

  293. Re:They still don't give the exact byte downloadli by rtb61 · · Score: 1
    You know, you know, now why not look at them added together and not as singled out items own their own. A family of four combined use for a start, and you of course completely left out video voip, so B$, B$$ and B$$$ to you.

    Can you even add, now, duh, what is 20 movies, plus the audio, plus streaming TV, plus browsing the net, plus email, plus video VOIP. So you are well and truly full of it. Don't look at yesterday, try going beyond your lies and start planning for tomorrow.

    --
    Chaos - everything, everywhere, everywhen
  294. Re:They still don't give the exact byte downloadli by Chrisje · · Score: 1

    This post reminds me of something Samuel used to say: "English. Do you speak it, motherfucker?"

  295. Re:They still don't give the exact byte downloadli by u-235-sentinel · · Score: 1

    Now, I'm no lawyer but it sounds like you gave up your "right" to saturate the link all day every day, or even during peak times. In fact, that could be read as "You agree that we can limit your usage if we feel that you are taking more than your share of our service." I suspect that is where Comcast and others get to set a limit and not provide a precise number.

    Ok. So tell me what that limit was? What did I purchase in the "Unlimited use for a flat monthly fee" service which was also upgraded when they said I needed to upgrade to a Business account?

    Answer?

    You don't know and they won't tell you.

    Oh, and we have YET to break 50 Gigs a month. My current ISP has tracking tools and I can see exactly how much I consume thank you.

    --
    Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  296. 3TB per month by Anonymous Coward · · Score: 0

    Since I run 3TB a month easy and sometimes more over my home phone I guess I would not be able to use any standard line in the entire USA. Good thing I live in Japan where technology rocks and not greedy corporations. Of course having my own blade server and 50TB data storage facility at home also helps. Americans are SO LOW TECHIE! I wonder if you guys will ever catch up to the real world? Good Luck, you need all that you can get.

  297. Re:They still don't give the exact byte downloadli by rtb61 · · Score: 1

    You have children, does that not by definition make you one, or has the plumber been paying calls on your household for defective pipe.

    --
    Chaos - everything, everywhere, everywhen
  298. Re:They still don't give the exact byte downloadli by Anonymous Coward · · Score: 0

    >>>>>The average user that is doing DVD-rip downloads is doing illegal downloads anyway.

    Dear Clueless:

    What about the people who are LEGALLY watching videos on sites like nbc.com, abcfamily.com, youtube.com and so on? And let's not forget live webcam-chatting amongst teenagers. Figure 700 megabytes per 40-minute show (fullscreen mode), and a 100 gig cap, you would hit the limit after only 90 hours of watching the latest videos. Don't just assume everyone downloading videos is a thief. There are such things as LEGAL video downloads off official TV sites, and even for an "average user" that uses a lot of data very fast.



    >>>>>Anyone who complains about that download limit is seriously deranged, in posession of a Tardis or immortal. ..... It seems to me you must be overweight and pasty of complexion, haven't seen your neighbors or family in the last decade or so, think that relationships are best had on-line, never had sex and last read an actual book back in 1982 >>>>>


    And your attitude in your posts is extremely arrogant. Who are YOU to judge how the "average user" (or 3-4 member home) chooses to live?!?!? Yes an entire family can watch a lot of legally-streamed online TV/movies; so what? That's why TV sites provide these videos; to meet consumer desire.) And no I'm not fat; I weigh a healthy 130 pounds (BMI=20).


    Go frak.


  299. Re:They still don't give the exact byte downloadli by MobileTatsu-NJG · · Score: 1

    Ah, I see. You say you'll wait, but you're as vague as Comcast is about how long. Heh. Guess 'unlimited' was never an option with you! Buahaha!

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  300. Re:FALSE ADVERTISING!!! - wrong interpretation by TrebleMaker · · Score: 1
    You said

    Yes, I know very well what an average is and then said, again,

    difference between advertised and actual performance So we have established that in your universe 1==0. Cool! Are there faeries, too?

    I'm done. You may have the last word.
    --
    In Soviet Russia a beowulf cluster of these things imagines you welcoming your new, neural-network overlords.
  301. Re:They still don't give the exact byte downloadli by Fallen+Kell · · Score: 1

    I have an Olympus C-8080, for which the TIFF format is ~24MB a photo (23,424Kb to be exact).

    --
    We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"