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Office-Worker Linux: It's Here and It Works

A few weeks ago, dot.kde.org featured a great why-should-this-be-amazing story about Linux being used as the day-to-day desktop operating system for city employees in Largo, Florida. Roblimo got a chance to see the system in action to find out how ordinary office workers are proving that the old "Linux is tough to use" shibboleth is nothing but FUD, and how a medium-sized city is saving buckets of money by minimizing the tax dollars spent on licenses and hardware. Oh, and they've also pre-empted the kind of costs (in hassle and money) that can face any organization that Microsoft suspects may have some licenses out of order. This is the kind of thing every elected official should have politely waved in his or her face by concerned taxpayers. The Largo system uses KDE on Red Hat, but since both KDE and Gnome are paying much attention to user interface, similar systems could easily be running on various combinations of hardware / distribution / desktop system.

615 comments

  1. Re:Not a fair test of ease of use by duffbeer703 · · Score: 2

    That is exactly what 90% of computer users do every day. Not everyone is a sysadmin! (Thank god!)

    What is a valid usability test?

    --
    Conformity is the jailer of freedom and enemy of growth. -JFK
  2. Re:total cost of X-Windows by matman · · Score: 1

    I wasn't argueing that Windows does multi-user as well as Unix - just that it could do it to some degree.

  3. Re:Say OpenSource if you're for more IT unemployme by reflective+recursion · · Score: 1

    How is using open source automation? People must _still_ support and develop the software you are getting a free lunch with. What happens when the people doing the actual work get burned out and leave it altogether? You will then have to _pay_ someone to develop and maintain the software.

    I think much of the quality open source software out today has been very close to becoming (or has been) proprietary. Mozilla was proprietary. Qt was "locked" source code. Ghostscript is relicensed as GPL after a given time period. Quake/Doom/Abuse/etc. source code has been proprietary and released because the technology is very much obsolete. We all know how hardware manufacturers are very secretive of their technology. One can imagine the hoops XF86 had to jump through to get drivers for even the most common graphics cards.

    Proprietary software will still be around in 10 years (most likely longer). My guess is it will probably move to subscription based software, and eventually to "throw-away," or run-once software (where software is more about the current state and will not have any significance later simply because software will change so much in short amount of time, therefore source code will be irrelevant). It will not remain "run program.exe" or "/usr/bin/program." Microsoft and Sun both realize this.

    --
    Dijkstra Considered Dead
  4. Re:Joe Shmoe doesn't mind KDE?! Run with it! by Anonymous Coward · · Score: 0

    so, um, what gives you the right to hit someone for being elitist?

    what gives me the right to question your judgement?

    oh my, i can't talk about other people without coming off as an elitist! i'll shut up now, and not interface with any other human beings, for fear of comparing myself to them!

  5. Re:Invalid comparisons by Rinikusu · · Score: 1

    speaking of maintainence:

    Did you notice they opted to spend a bit *more* money for Thin Clients with no moving parts? No moving parts generally means less support costs in the long run (less shit to break).

    The guys that set up the stuff really did a pretty bang up job. I might have done things differently, but that's the beauty of UNIX/Linux: there's more than one way to do it.

    --
    If you were me, you'd be good lookin'. - six string samurai
  6. Bravo... by snadsnad · · Score: 1

    It is nice to see someone taking the dive into integrating Linux into a large scale situation. Especially "forcing" it on people who may have never used it. The best way to learn something is under pressure though and I wish them the best of luck at using this new system. Although I am sure the admin who is monitoring this stuff has a nice fat wallet now.

    1. Re:Bravo... by chandas · · Score: 1

      I like your use of the word "forcing" even though you've put it in quotes to imply joviality. You should have also pt in quotes the entire sentence...'The best way to learn something is under pressure' So let me get this straight, and feel free to correct me if I'm wrong...you think the only way to get non geek people to use Linux is to force it on them? Gee.

    2. Re:Bravo... by snadsnad · · Score: 1

      Either that or you have to be interested. For some reason I am thinking people could care less what operating system they are used if they have little computer experience.

  7. Re:I submit to you by xZAQx · · Score: 1

    A tiny bit offtopic, but this is funny: One of our NT networking clients had this habit: Even though they had all those little computers in their "Network Neighborhood" folder, they still copied files to floppies and physically walked them over to coworkers in other offices.

    --

    We dance to all the wrong songs.
    --Refused.
  8. Re:Say OpenSource if you're for more IT unemployme by barneyfoo · · Score: 2

    It is still automation. Of course humans are still writing the software, they are just doing it for free. Kind of like how robots dont go on strike or demand wages. Free software also takes advantage of the automation of replication. I can copy my piece of software and give it to a million people. I cant do that with windows software, or other proprietary systems.

    This form of automation is the basis for the entire digital age. Microsoft takes advantage of it, but doesn't pass that advantage onto the customer. Only pirates get replication automation. Dont get left behind. Dont work for companies that license software as-is, with no responsability. Use freesoftware and pay for service contracts and insurance. Much wiser, I think. Plus the strange twist (paradoxical?) that freesoftware is usually more robust and stable than proprietary.

    The future is away from proprietary commodities in software. There will always be proprietary specialty software, I grant that, but operating systems, web servers, web browsers, music players, on down the line, are all simple commodities and should be free, or cost a small sum (say your computer retail would charge to bundle them with your system). I'm glad I have staked my mental future on proprietary API's (win32 for most of y'all). I am free from manipulation, or so I think.

  9. Re:Won't office working kill Linux? by Christianfreak · · Score: 2

    No. What kind of logic is that. Where do you think that M$ got its start? In the office of course! People will start using Linux at work and then want it for home too. As demand grows so does demand for games and MP3 players.

    On a side note for the most part games and MP3 players are sub-culture of teenagers. Joe User doesn't play Quake III

  10. Re:Linux surpassed W$ in ease of use long ago by SuiteSisterMary · · Score: 2

    Windows 2000 can be installed off of a network as well.

    --
    Vintage computer games and RPG books available. Email me if you're interested.
  11. Home PC != Office PC by Anonymous Coward · · Score: 0

    One of the big gripes constantly hear about is not the usability issue, but the issue of users not being able to install software, make config changes, etc. In a business environment, users should *NOT* be able to do these things anyway - these tasks should be handled by the system/network administrator. Home use, OTOH, is still far off for most people. But games, AOL, etc. have no place in a business environment.

  12. Re:Proprietary programmers as coal miners? by Anonymous Coward · · Score: 0

    "A successful business figures out how to adapt to this new fact. "

    Adopt to give everything away for free :-)

    Are you joking? To pay salaries you must EARN money, it really is as simple as that.

    People don't and will never ever pay any significant money for little add-ons and stuff like that. It's not realistic, to sell something someone must be willing to buy.

    You really should study some economy.

  13. That's great... by JoeWalsh · · Score: 2

    I'm glad they're using Linux. Unfortunately, there's no way the medium-sized business I work for could do that. For us, the problem isn't usability, it's software. And I don't mean a lack of MS-Office. Let me explain.

    Like most businesses our size, we use a variety of custom, semi-custom, and prepackaged applications. While, yes, we could use free alternatives to our operating systems, office software, and email/scheduling software, there's no way in heck we're going to find a free replacement to our inventory, financial reporting, or human resource management software, for example, any time soon.

    Even if someone came up with one, the cost of switching to the new packages would be enormous, given the complexity of such software and its impact on day-to-day business.

    What's more, the specialized software we use requires that MS-Office be installed or it can't do simple things like generate reports. So, if we have to stay with these inventory, HR, and financial reporting packages, that means staying with MS-Office and MS-Windows.

    Oh, how I'd love to move the whole corporation to free software. But there's just no way that's going to happen until all the mid-size apps are moved to Linux.

    Until then, I'll continue to use FreeBSD, OpenBSD, and Linux on the server side as much as possible. But that's where they'll stay for the forseeable future.

    1. Re:That's great... by daemia · · Score: 1

      Being a student in both a CS and a business environment, I totally see where you're coming from. A lot of the software used in the business courses here are Windows specific, and have no equivalents in linux. Training people on Windows software makes them accustomed to Windows, thus when they go into the corporate world either to work for an employer or to start their own businesses, their apps will most likely be Windows based. I see this happening in almost all the departments at my school: finance, management, HR, statistics, real estate, marketing, etc. all rely on Windows apps for training. All those usability issues are inherent in any system - I've seen MBAs being taught how My Explorer works, and the different between .exe and .bat. If that kind of attention can be directed towards .rpm and other aspects of linux, the usability turns out to be the same.

      However, I don't see many businesses who have been operating for many years making a switch. You bring up the valid point that a lot of in-house software is written for Windows and can't be cheaply replicated on linux.

      The hope is in future businesses and the infrastructure designers of the future. Having some linux experience, I can help introduce my friends in the business school to linux and the whole open source philosophy. A lot of geeks bundle themselves into this happy bubble world, and forget to reach out to those who have never heard of open source or the concept of free software. A lot of my business peers are interested in learning and using linux, but they are afraid to ask because they don't want to come off sounding stupid, nor do they want to deal with the egos that some open source advocates and techies harbor. Some patience and coherence can go a long way in showing the newbie all the benefits of linux. Even if they don't fall head over heels for it, they can at least keep it in mind as an option. I think if this generation's entrepreneurs embrace and accept and are informed about linux and other open source options, decisions later on in their corporate lives can be made in favor of linux use. Of course, this will only work if programmers can create apps for linux that businesses need, but as the community grows, hopefully this will happen.

    2. Re:That's great... by Anonymous Coward · · Score: 0

      Good Gawd, I hope you guys fire your MIS director.

      Here in Super corperate land (2million employees)
      all those specalized apps are web based and on an oracle SQL server. or another app server.

      We have a few vertical apps that run fine under wine, and one specalized app that we are currently looking for a replacement because it is not platform independent.

      today, if you buy an app that is integrated with the ofice software you are making a really stupid mistake. (In many ways, as software like that is usually crap to begin with!)

      Do yourself a favor, get them migrated to some real software...

    3. Re:That's great... by JoeWalsh · · Score: 2

      The hope is in future businesses and the infrastructure designers of the future.

      Yes, indeed!

      In addition to the points you brought up, I see another, quieter force working on behalf of Linux in the enterprise: just the fact that every day, it's been around one more day. A lot of conservative folks (like those I work for) tend to dismiss anything new out-of-hand, whereas things that have been around for a while are seen as worth checking out.

      In 1998-99, Linux was all over the news as the greatest thing since sliced bread. The people I work for ignored it, because it was, in their opinions, probably just a flash in the pan. By 2000, I was able to win permission to set up a few Free servers by writing a few management-level reports on the idea, focusing on the cost/benefit aspect. This year, when we needed another web server, the CFO didn't blink when I said I planned to use FreeBSD and Apache. On the other hand, my occasional casual comments about "someday" moving to Linux on the desktop and as our main network servers still get dismissed out of hand.

      But, I'm patient. That'll change eventually. And someday, as you pointed out, there will be a great number of newer businesses using free software throughout their operations. Won't that be fantastic?

    4. Re:That's great... by JoeWalsh · · Score: 2

      Not to be too much of an apologist for the company I work for, but to be fair, most of the apps we use were decided upon 10 or more years ago. Heck, the accounting software's been migrated from MS-DOS to Win 3.1 to Win 9x, going from being a simple workstation app to a client-server app somewhere along the line. The financial reporting software followed a similar path, starting out as basically a bunch of macros under Lotus 1-2-3 for MS-DOS and now being a client-server app tied to Excel.

      I don't think the company I work for is unique in having this approach to software. Basically, once your data's in a given proprietary format and your employees are used to a given app, you stick with it because the cost of changing over to something else is too great.

      I know, that's the argument behind open formats and protocols, but try to convince your average MBA that the cost of changing over to an open specification only occurs once, while the cost of staying with an app goes on forever, and you're likely to get told that the cost of sticking with the current stuff is 'budgeted', while the cost of changing is 'unbudgeted' - which always makes me think such people equate 'budgeted' with 'zero cost'.

      Anyway, I'm just ranting now. I'll stop, but hopefully I've gotten the point across that the company I work for isn't as dysfunctional as your post made out. It's just "gone along" for so long that even the idea of changing to different software is seen as off-the-wall.

      On the other hand, I'm just about done with a client-server app with a GUI front end that I've written in Python that is therefore pretty darned protable. There's hope!

  14. Re:What? by GiorgioG · · Score: 1

    If they're using NTFS & the proper security options are set up on the workstations, it's not a big deal.

  15. Re:That's how Linux may Konquer the Desktop by Anonymous Coward · · Score: 0

    What's a serious country?

  16. Re:total cost of X-Windows by Roundeye · · Score: 1
    And all you need on the desktop you're connecting to is Terminal Services Server. Installed by default on Win2K Server, Whistler Server and XP Professional. (Not enabled by default on XP Professional but that's just one option to check.)

    So, we can look forward soon to a worm which attacks TSS servers as CR* did with IIS. Since most people will have no idea that TSS is enabled (and people will enable it blindly just as they did with IIS in 2KPro) we'll be asking ourselves a month in whether it's legal to shut down Winboxen run by idiot admins and home users.

    At least X has been field-tested, doesn't xhost + by default, and doesn't run without indications that it's running.

    --
    "Cause there's 40 different shades of black, so many fortresses and ways to attack, so why you complainin'?"
  17. No your HOW-TO is fine and very nice by renoX · · Score: 1

    Please don't take it for yourself.

    I don't want to make "bad publicity" so I won't name the HOW-TO but it is someone who took the first version of your HOW-TO and translated it in French, the first version had a bug, you corrected it but the translated version wasn't updated..

    I know at least two translation in French of your HOW-TO, one was updated and the other wasn't. Murphy law made me stumble on the one which wasn't updated of course.

    I'm VERY grateful for your HOW-TO, it is very nice, thanks again!

    And I agree:the guys at the UK forum ADSL guide are really helpfull and I try to give advice there whenever I think I could help.
    They helped me when I needed help: I give back :-).

  18. Re:Linux surpassed W$ in ease of use long ago by radish · · Score: 1


    FUD-a-licous :-) I installed w2k on my box just the other day. I had it up and running (i.e. desktop up, hardware at least running, if not perfectly setup) with 2 reboots and no downloads. And this was no standard Dell box - a home built Athlon with a variety of old & new hardware. I don't disagree that RH was just as easy, but really they're both fairly equal in that respect.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  19. Re:So Robin, I gotta ask by Brian+Knotts · · Score: 4, Funny
    They never had to set Linux up.

    Gee, how unusual. I suppose the average corporate drone is handed a Windows CD and an Optiplex?

  20. Re:FUD indeed by catman · · Score: 1

    Quicktime - no. Flash seems to work. Lots of other animation software Out There(tm) Realmedia. ( we don't need no steenking monopoly ) Google for Vietnamese font Linux and you'll find it's there.

  21. Re:So Robin, I gotta ask by Telek · · Score: 5, Insightful

    Have you ever tried to get NT running?

    Man what type of crack are you on? I've been a sysadmin here for 2 years, and tried to push out linux to users who wanted it on several occasions. And guess what? Linux is great -- that is if, and only if, you have perfect hardware and perfect setup and a standalone system. The minute that something is out-of-spec, linux goes AWOL and the poor desktop user is SOL because they don't know the difference between KDE and dd. OTOH, I've plopped in the install CD for W2K, filled in a few simple details, walked away, came back 30 minutes later and had a system up-and-running without any problems. Sure back in the day of WinNT4 (I humbly agree that Win9X was a POS, but don't get me started on why those existed and why customers demanded Win98SE and WinME...) there were a bunch of problems, but I have had very few problems installing windows 2000 systems (and *zero* on reputable machines (i.e. Dell), well there was that 1 problem, traced to a defective HD)... And secondly, as soon as the user wants to do something new with their system, they're SOL again, not only because installing isn't as simple as "click here to download, run setup.exe and you're installed" (albiet lately in linux it has gotten a LOT better), but also because the apps simply aren't out there.

    Oh BTW -- check out my W2K Server, up for 131 days without a reboot, and also survived CodeRed without a scratch because I set up security properly from the day that I installed the server. There's a cool realtime stats program up on the CodeRed attacks and other neat things: here.

    To recap, simply, I like linux. I think that it has a lot of potential but it simply isn't anywhere close enough yet to be a mainstream system. Remember this, and the fact that it's manhours spent with linux as well. I hate to be the harbinger of news here, but windows is much easier to use, period. There's no debate about that one, and with XP it just gets easier. Try putting your mother down in front of a linux machine, and then do the same with a windows machine. There is a reason why windows is used on 90% of desktops, and why Microsoft is the software giant that they are (reasons beyond the typical slashdottery about squishing competition and cheating and crap), more than just "being in the right place at the right time".. It's because, for better or worse, they have the best set of software products out there. Office and Windows are extremely successful because they're good, and people like them and use them a lot. That's a fact, hard to dispute.

    I don't think that linux will make it as a mainstream OS anytime soon, or at least until most of the linux users (BTW, I think that part of the reason of linux non-acceptability is because of the typical i-love-linux-and-hate-windoze attitude and immaturity, not everyone, but just enough are immature and slander and swear and yell and scream and kick and fuss and act like children to give linux a bad name. Don't believe me? read our very own CmdrTaco. I think that he made some really good points there, the thermostat in hell must have broken that day...:> ) are part of the reason.

    Oh well. I think that until linux users give up the I-want-everything-for-free-as-in-beer-as-my-god-gi ven-right (what IS UP with that slashdot auto-spacing-long-lines-because-they-must-be-evil- and-would-confuse-the-reader-so-we-have-to-insert- spaces??-) mentality and start paying for things again (yes, I know a lot of linux users pay for distros, but VERY FEW do compared to the manhours put in to develop and sustain it, and VERY FEW do compared to the number of people who USE it.. Actually, it costs more to put out a distro because of the costs of the bandwidth that you must provide to allow people to download the thing) so that businesses will start to develop seriously for linux, things will not change. With the yelling from business about wanting a "profitable internet", do you think they're going to sink developmental funds into something that they're not going to earn any money at, much less turn a profit? Sure, volunteers and the occasional corporate sponsorship does work occasionally, but look at how long it has taken to get here, and how slowly it works.

    Ahh... I'd seriously like to see a competetor to Windows and Microsoft products, but unfortunately right now I just don't see it, and ... maybe ? is that it, that dot on the horizon? dunno... only time will tell.

    {/end rant}

    --

    If God gave us curiosity
  22. Re:hahahahahaha by Anonymous Coward · · Score: 0

    4.1 is better than 4.0, but the Radeon has been working nicely with either for a while. I have an AiW Radeon and have been happily using hardware acceleration and the TV/DVD playback features since 4.01. As a side note, ATI still doesn't have good AiW Radeon drivers for Win2k, so you will probably have an easier time playing DVDs on Linux than 2k with that card.

    As for loading agpgart as a module, it isn't an issue, so your problems possibly lie more in your kernel config rathern than in any inherent Linux weakness.

    All said, however, you are right. Linux is a pain in the ass to setup. I've spent at least three nights configuring my current machine (the Radeon one), and, while informative, it was a wholly unpleasant experience.

  23. Re:Linux surpassed W$ in ease of use long ago by Lumpy · · Score: 2

    because I put together a deployment cd, that way you insert CD, start automated install and walkl away... not need to waste money on norton ghost.

    Also adding additional hardware profiles onto the same CD is easier...

    Faster too in case one computer has different hardware (I.E. a scsi card for a scanner or capture device)

    Still, having to download a driver that should have been there? (the network,video and sound were out before 2000 was made and RH6.2 even found them)

    --
    Do not look at laser with remaining good eye.
  24. Re:Joe Shmoe doesn't mind KDE?! Run with it! by moeller · · Score: 1

    Sure, Windows does the job, I run it at home; but if this article proves that End User X, dumb as a post, doesn't mind KDE (I'd use it daily if my audio-apps ran in *nix), force it on em!

    Many professions suffer from extreme arrogance--doctors, lawyers, and computer programmers alike. They assume that because they have the knowledge, those that don't must therefore be less intelligent.

    Personally, I'd like to see arrogant schmucks like you take on the work that these second-class citizens you so often denigrate perform. Experience is the best remedy for those too close-minded to understand the viewpoint of another human being in another profession.

    Instead of insulting the value of a fellow human's mind, perhaps you intended to point out KDE's proficiency as an interface for those lacking hours of spare time to learn an interface inside and out. That would be very valid sentiment.

    Instead, you take it upon yourself to liken the other person's intelligence to that of a post. I wonder if this is merely an attempt to differentiate yourself from the populace that uses Windows just like you do, to proclaim that you are with the small group proficient in Linux and this somehow demonstrates superiority. I don't know what it is, and I won't spend significant amounts of time contemplating what your (and many others') problem is, but what I have figured out is that it sure doesn't help out the computing profession's image.

    You tarnish the image as badly as a hypocritical, arrogant lawyer lambasting the peasants of the world for their misunderstandings of the law's intricate structure.

  25. Re:FUD? by vidarh · · Score: 2

    I recently let my girlfriend loose on my Linux box at home. Setting up an account for her was all I had to do - she's playing around with it and has had no complaints so far. And she doesn't even like computers (but goes out with a geek like me - go figure :). Yes, sometimes she does ask where she kind find some application or other, but comparing that to the problems the people at work have getting their Windows boxes to behave, I was surprised at how quickly she adapted to Linux.

  26. Re:talk about the strange interface by bkocik · · Score: 1
    There is no AOL client for NT.

    d'oh. I spoke too soon. There didn't *used* to be an AOL client for NT. =)

  27. Re:Ehrm... just random nose (AKA: Rant!) by Meorah · · Score: 1

    IIRC, the only items that you can install on Windows that are dependent on IIS are distinctly labeled as a Server or a Service.

    If you can find an application that is dependent on IIS and is not labeled as either of these, please reply.

    Stupid users are a blight for both Windows and Linux users: On the Windows side, they don't understand that they have access to more of their PC than is necessary. On the Linux side, they won't take the time to configure their user account for additional privileges and label the system as "hard to learn".

    The rest of your post was pretty incoherent, I think I'll just let it mean whatever you meant it to mean... or something.

    Meorah

    --
    Protector of Capitalist views,
    Meorah
  28. Re:FUD indeed by Dionysus · · Score: 1

    What are you talking about?

    ME, Win2k, 98, XP all have a Start button. All has the File,Edit, menues. All can copy/pase with the same key shortcuts.

    I put 98 on my parents system at home, and then Win2k on my system while they are visiting. As far as they're concerned, Win2k is just a newer version than 98 with additional features. They don't really see any difference in usage.

    Now, take the difference between Enlightenment and KDE...

    --
    Je ne parle pas francais.
  29. Re:For crying out loud... by Raven667 · · Score: 2

    Did you notice that the entire system runs the X protocol? I doubt they are even using XHOST auth on the NCD terminals (Of course I don't actually know anything). With the entirety of the X sessions going over the network in the clear I doubt that they are as worried about the security of their big beefy servers. Those can be kept on their own switches and under tight administrative control. I suppose that they could use SSH and maintain keyfiles for each user across all hosts serving X apps, but this wouldn't help with hosts that are serving Citrix apps and any user who can break root on one of the servers has access to all accounts on all machines anyway. It might give you warm fuzzies but I think that it would only add overhead.

    Of course, I could be wrong. I'm just playing devil's advocate.

    --
    -- Remember: Wherever you go, there you are!
  30. Sound good but.... by SGDarkKnight · · Score: 1

    what about spedific hardware and software limitations? I havn't used linux very much myself, but from what i've heard its a great OS for a base system. word processing and most desktop apps have been moved over to it fairly easily, but what about going to some more powerfuly software such as video editing, digital video production or audio editing and production - which is what i'm into myself. There are a lot of surperb programs out there that would great on a windows platform, but I havn't found anything supporting linux. or am i just not looking in the right places?

    I would love to be able to get away from microsoft, but until there is more program support for linux (wether its free or not), im stuck.

    --

    ...A no smoking section in a restaurant is like having a no peeing section in a swimming pool...
    1. Re:Sound good but.... by Christianfreak · · Score: 2

      Search for Broadcast 2000 on Freshmeat.net it seams to be very good at both digital video and audio. I don't know for serious apps because i've only played with it but you might consider giving it a try. There is also video capture devices that work I believe the Broadcast 2000 site tells you which ones should.

    2. Re:Sound good but.... by cyclist1200 · · Score: 1

      Well, given how many special-effects production companies are using Linux for Hollywood blockbusters, there must be something out there. And I would hazard a guess that some of it may well be free. So you may not be looking in the right places. I know audio production software is available. Audio software in general is pretty good - heck I'm building a Linux-based MP3 player for my car!

    3. Re:Sound good but.... by guisar · · Score: 1

      Next time you are in a book or magazine store, check out the latest issue of The Linux Journal. It has a very extensive discussion on the programs and practices of video and multimedia edition on Linux. You'll be suprised- Shrek, Titanic, et al owe major debts to our open source friend.

  31. Unix *is* user friendly ... by spuk · · Score: 1
    ... it's just selective about his friends.

    --

    "Video bona proboque; deteriora sequor." -- Ovid
  32. Re:That's not FUD Ti-MAY by Anonymous Coward · · Score: 0

    im a windows user whos been curious about linux for a couple years now.

    every once in a while i get bored, buy a copy of linux and install it on my old 10gig drive. ive tried RH, Corel, Caldera, Mandrake, Debian. They all seem to insall pretty easily, but once its installed its tough to figure out where to go from there.

    tasks that were simple in windows are nearly impossible in linux. to this day the only way i can figure out how to change res modes is to reinstall the entire OS. try asking for help? no im not worthy of help, im just a borg drone.

    right now im using Corel linux because its the only one that ive been able to figure out how to use my cdrom in.

    much as you'd like it to be, linux is NOT easy to use. and worse, its nearly impossible to find help unless you know someone personally to help you. (which i dont)

    so i continue to poke around in linux every now & then, only to reboot to windows when i really need to use my system -sigh-

  33. Re:Old News Indeed by dthable · · Score: 1

    That's what I plan on doing when OS X.1 is released. She needs to burn CDs for her clients so I didn't want to jump on the bandwagon until that feature (and some bugs) were cleared up.

  34. Re:That's not FUD Ti-MAY by iabervon · · Score: 2

    Just in case it works, try "CTRL-ALT-KEY_PAD_PLUS". That will switch between the currently configured resolutions, if there are more than one. The resolutions (and many other things related to hardware and graphics) are configured in /etc/X11/XF86Config. There is some documentation floating around on how to write your own video modes (getting a little bit more resolution, getting the image to line up nicely on your monitor, etc), but that's not terribly necessary with new monitors. Recent XFree86 also seems to know internally about a number of resolutions.

    Note that changing resolution while running only changes how much appears on the screen-- the server will scroll the screen when you move the mouse to the edge so that you can get to the whole thing. The total size of the screen is set by the largest video mode listed for the depth (== bits/pixel), and can only be changed by editing the config file and restarting X.

    If you want to change the color depth, either start X with the -depth <n> option or change the DefaultDepth parameter in the Screen section (where the resolutions are).

    This information is from a number of different versions of XFree86, so not all of it will be right for your particular configuration. If all else fails, read the XFree86 man page (man XFree86) and possibly some of the other documentation it refers to.

    As a more general point, there's a lot of good documentation for Linux stuff. The main problem is that it takes a certain amount of sophistication to know which thing you're dealing with, so you can read the applicable documentation. E.g., resolution is determined by XFree86, but background color/pattern is done by xsetroot, which may be called from a number of places, and what happens when you click on the background depends on your window manager.

  35. Linux FUD by Anonymous Coward · · Score: 0

    Linux is easy... if your hardware is compatible. I just bought RedHat (7.1) on Saturday (11th) with the idea of running KDE but as of yet it won't install. This is the third time I'm attempting to put Linux on my PC and this is the third time I'm running into show stopping problems. My PC is old and my BIOS doesn't exaclty like my HD. But Windows, no matter how badly its installation procedure tries to mess up, seems to get up and running. Linux always seems to have some great difficulty.

  36. FUD is FUD, please remember that by Anonymous Coward · · Score: 0
    if I spout a bunch of nonsense, yet attack FUD by name or such, and stragely and ironically I myself am using one or two small examples to signify the rule and not the exception... I am using FUD myself.

    This is great, and trully shows how Linux CAN be run. However, it is important to give specifics. Linux used generically could mean Debian.... Debian ain't user friendly. If you dig and dig and tweak and tweak, then it is a great system. I personally like it because it is so much better for tweaking. However, it is so VERY VERY slow to update... at least as far as (stable) *deb packages go. So many office equipment and utilities can't be used unless you upgrade this or that util... which requires > kernel 2.4, which requires this which requires that, and all the packages are well... unstable and are paradoxically interdependant to the point of breaking your system. (oops, got off on a rant, sorry).

    The real point is not to adopt M$ strategy, wherein they point at one tiny fraction of a userbase, or some very small utility and say "That is the Microsoft (TM) Way!!!" It a fact that the end user can not upgrade or install any additional services or utilities like with a Windows desktop. Meaning they can't easily install a messenger service without it requiring other libs or such that they have to go through the horrifying process of completely upgrading their system just for one stupid utility, all the while realizing that on a windows box it is just a matter of double clicking the setup.exe and then setting the appropriate directory... ok, so maybe lots of places don't even allow that, and you must have an admin come in to do the simplest system change. However, most end users often find they must install some add-on or plug-in or seperate utility to get the functionality they want... Linux is definetely NOT friendly towards that. Try popping that bastard in front of your parents or grandparents (the ones that are not engineers). Have them compare the eaze of use between a windows box and the linux box. (again, I am not talking about GUI and such, but actual use over time). They would probably tell you after a while, that the windows box was so much more user friendly, but it sure pissed them off that it crashed all the time. They might mention that they wish you could make Linux more user friendly, then you could do like most here do and laugh in their face and call them a 'monkey' or such. How about taking the good from this (and NOT blowing it out of proportion) and learning from it. Then adapt it and make it grow and use it on other systems... soon you might have a great Linux Desktop revolution, but not until everyone can see reason (and reality) and not get blinded from their rose-colored-glasses.

    and if you currently work on applications for linux, then for the love of God man... please don't make it a kludge.

  37. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    Sweenie, you are one dumb mother.

  38. Re:I submit to you by Lumpy · · Score: 3, Insightful

    weaning off floppies??

    we removed all floppy drives over a year ago. It solved tons of problems IS wise and it eliminated the fired-employee taking files syndrome.

    Work is for work, it stays there. If you want to work at home, then apply for a laptop.. if your super approves it then we give you laptop+docking station. (no CD drive or floppy but 2 extra batteries.)

    --
    Do not look at laser with remaining good eye.
  39. Re:total cost of X-Windows by TurkishGeek · · Score: 1

    Really? Microsoft Windows 1.0 was released in 1985; the first public release of X Window System happened in 1987. You might argue that MIT started work on X in 1984; but that still does not make it "long before" MS Windows..

    --
    Zigbee Central: A Zigbee weblog
  40. Re:OfficeSpace Linux by valentyn · · Score: 1
    ... come in on saturday...???

    Ah, must be some windows user who thinks that system administration is done through local keyboard and mouse.

    I never visit my customers for upgrades. We do even upgrades remotely. The only thing the customer needs to do is turn on the remote access station and leave it on during the weekend.

    --
    my other sig is a 500 page novel
  41. Well, I tried by renoX · · Score: 1

    After having being bitten by a buggy HOW-TO (having problem setting up an ADSL connexion is not fun: I had to reboot to Windows each time I failed, to try to get additional informations), I sent an e-mail to the author of the webpage.

    The e-mail was something like that: Thanks for the HOW-TO, oh BTW I found such and such bugs in the HOW-TO it should be like this and like that.

    The webpage was NOT updated :-(

    I can't really blame him, because nobody pay him to maintain its webpage. Even if IMHO a buggy HOW-TO is "worse" than no HOW-TO at all.

    Eventually, good information became available, but it remains that saying that Linux is better than Windows for hardware compatibility is plain wrong: when you buy new material, usually you want to buy the 'latest and greatest' of course, something that is risky with Linux..

    It is not Linux community's fault of course, but until Linux has a much bigger market share, it will remain that way..

    1. Re:Well, I tried by ChrisJones · · Score: 1

      I'm assuming you're talking about my howto (LinuxDude).

      I'm sorry if the HOWTO wasn't able to help you, I do my best despite having next to zero free time. I get quite a lot of mail about the HOWTO and I try to answer as much as I can, but as much as I'd like to I just don't have time to walk everyone through the setup (which is stupidly complex unfortunately).

      In your case it seems that things are working now, but for anyone else that is having problems, I strongly suggest you drop by the Linux forum of ADSLGuide, there are plenty of people there who have the Alcatel SpeedTouch USB ADSL modem working and there should be enough eyeballs looking at your questions to make them trivial.

      For anyone who is annoyed with the deficiencies of my HOWTO, if you can improve it, feel free. The SGML source is available on the LinuxDude site at the URL I posted above, I will graciously accept patches. If you can send me a patch (or at least the corrected/improved text as ASCII) I should be able to get the thing converted and uploaded within a few hours.

      --
      Chris "Ng" Jones
      cmsj@tenshu.net
      www.tenshu.net
  42. Windows/Unix interoperability application...? by Anonymous Coward · · Score: 0

    Excel is the spreadsheet, running on another server through a Windows/Unix interoperability application. Anyone know what this is? WINE?

  43. Re:Not "varius combinations ..." by Nailer · · Score: 2

    All this is to say, where are the facts that support your statement?

    I didn't make the initial statement, but I will respond. All my GNOME systems are up to date as of today.

    The GNOME 1.4 release significantly diminshed speed and functionality to achieve only a baic file manager / web browser type app. Its very unusual that someone would create a new version that does LESS things than then old did, but I still can't create a new application launcher from the desktop or edit an existing one as with KDE

    * The current GNOME control center (yes there's a new one on the way, no it isn't here yet) is confusign with its `test' `OK' implementation. This isn't consistent with many other GNOME apps

    * 48 x 48 icons that are `supposed to look good' at 20 x 20 often don't. One size does not fit all.

    * AFAICT there's no MacOS / Windows / KDE type style guide which can be used to define consistency between applications

    * Defining a filetype -> program mapping is difficult in KDE but especially more so in GNOME.

    * GNOME still has many programmerisms within it. Sawfish and GNOME might be seperate apps but from and end user viewpoint they should work seamlessly. Having a `meta' button under the GNOMECC which only defines options avaliable for the Sawfish branch is one such programmerism. And what does `meta' mean to a non tech?

  44. Re:Configuring it is the snag. by Kupek · · Score: 1

    Damn near forgot: I had to jump through some hoops so that I could change the desktop resolution and color depth. Not very intensive--editing some config files, running Xauthority (I think that was what I ran)--but more than they'd be able to, or want to do.

  45. Re:I submit to you by Anonymous Coward · · Score: 0

    tough guy, huh? well suppose i bring in a laptop with a video capture card and monitor-out-to-video-in adaptor. I tweak together a tiny prog to get the laptop to start recording a lossless high-quality video capture as soon as it sees a handshake image, and I bring in a prog to display all files in my special format. (i.e. I get a binary of my entire hard-drive, or your entire network, or whatever). It's really not hard to transfer a few hundred kilobytes a second over fairly lossy video....
    How do I get my prog onto your computer?
    Well I'm sure you haven't disabled your CD-ROM drive. <grin>
    Oh, and if you have, so that all I have available to me is the keyboard and the mouse, I can still make a batch file (even without any editors: "copy con test.bat", "ctrl-z; enter" when done) that in a few lines will write out anything I put in hex format to a binary exe. A few hundred lines of hex asm (sorry, not even an assembly file, a direct binary executable) will let me read bits from the hard-drive and copy them to windows NT's display driver hook...(although it might need to be long enough to look like a whole application). There are infinite hacks you can do to get your own executable to run under windows NT (but you need to have a little prior research), such as modifying a system DLL (one that will run under administartive rights, as almost all do) that isn't currently loaded or running so that it executes your program, then initiating whatever action causes that DLL to be loaded and run. My assembly code (which doesn't need to be very long, since I don't need it to do hardware checks, report nice error codes, catch any interrupts or do error-trapping, etc, etc) will be able to print to the screen any file you send it, and then another quick batch file will cycle through every file I have available to my username and print it to the screen. Hell, remember, I can even do root exploits to have /all/ files on the system (even those not avialable to me) printed to the screen in this way. Total time between sitting down in front of your "secure" computer and when my laptop's hard-drive is reading all your nice secure source-tree? <1.5 hours. Even faster if you have a USB port and I can plug in a USB "keyboard" (really just a raw usb feed from my laptop, I'm sure you can do that somehow) that'll send it all the keystrokes I need. Did you know that win2k automatically adds any usb keyboard while it's running? It's really nifty to have two mice and keyboards (normal ones, and usb ones) on at once. Heheh. (Of course, these days motherboards don't care if you unplug your keyboard while the dang thing's running, so you could probably just get a serial-out-to-keyboard-in adaptor (remember the days when keyboards were serial devices?) and those I know exist. Ah the possibilities.

    So to answer your question, no you're not secure. Hell, you're not secure until you do a body cavity check on me every time I walk in or out, because, if I'm allowed to bring in equipment, I can take out everything that's on your windows NT machine in <1.5 hours. Using only the keyboard and mouse that you provide me. Under Guest | Guest (/super/ priviledgeless! If I can run internet explorer, I can get it to modify my files in the way that I need). Hell, I can even use a USB camera if you secure the monitor from being unplugged (i.e. not reading the monitor-out, but reading the monitor directly). Gimme' a keyboard, mouse, monitor, and logged-in status (under any account name), and I can read every Windows NT file on my local hard-drive, available to me or not, onto my external medium, and all in under 2 hours (no matter how you slice it).

    Linux anyone?

  46. Then do your job for once by Otis_INF · · Score: 2
    and apply policies. In win2k you can tune down a system as much as you want, from one single machine for your complete network, per user, per system, doesn't matter, you can.

    So if you don't want AOL or other crap installed, apply a policy that the user can't install it. You can cry all you want that OS A is better because on OS B you can't prohibit a certain action, but all you have to do is read a couple of docs and get your butt in gear.

    --
    Never underestimate the relief of true separation of Religion and State.
    1. Re:Then do your job for once by Lumpy · · Score: 1

      nice idea, maybe when corperate allows an upgrade to 2000 that can be done :-) until then it's NT4.0

      --
      Do not look at laser with remaining good eye.
    2. Re:Then do your job for once by Lumpy · · Score: 1

      ARRGH damn webbrowser....

      Let me finish that statement.....

      The outbound offices are still in a state of backwards-ness due to corperate thinking.

      The main office was allowed to change to 2K as a pilot program... Replication over a T1 line would work except that the users enjoy turning the pc's off, and that the same T1 is used for voice data as well. so during business hours the bulk of the T1 is voice data. (ask the engineer.. I made sure that they know that I thought that 1 T1 is not enough)

      Short of buying lots of hardware and getting the correct licenses for the NT servers (Nice that corperate didnt see fit to get the servers upgraded!) that cant happen to easily.

      --
      Do not look at laser with remaining good eye.
    3. Re:Then do your job for once by Anonymous Coward · · Score: 0

      Actually, NT does have device permissions, but they are undocumented and left wide-open by default, probably as a marketing condition.

    4. Re:Then do your job for once by Lumpy · · Score: 2

      not so... I can open up hardware ports so that USER X can use the parallel port directly or Serial port or Special scsi card.. NT?? nope. no provisions in the OS or kernel to allow User X full acces to a hardware item.

      Second, I have yet to see an application written for linux/unix that states "must be run as root". It would be banned/ laughed out of existance. While in the NT world this is ignored.

      --
      Do not look at laser with remaining good eye.
    5. Re:Then do your job for once by Nailer · · Score: 2

      Most large corporate environments would have software purchasing guideliens that forbod the purchase or implementation fo any software which requires administrator priveliges for end users.

      And your problems would be the same for Linux if your badly written app required root priveliges to run.

    6. Re:Then do your job for once by Anonymous Coward · · Score: 0

      Just to play devil's advocate for a moment (make no mistake, Bill Gates IS the devil incarnate)... Now I am 1 IS/IT guy that supports 3 offices spread about 2 hours apart and over 100 machines. If I were to do it your way I need to spend every thursday and friday installing software via VNC or by drivig there. In a Win2k environment, if you implement RIS and group policy correctly, you wouldn't have to drive anyhwere. The whole idea of Win2k is that if you know how to use it you can administrate every computer on earth from your desktop. With that said, and knowing how to configure Win2k correctly, I'd still pick ilnux for economic reasons.

    7. Re:Then do your job for once by mimbleton · · Score: 1

      Hey so why are you complaining about Windows ?
      It is an application level problem which would be just as annoying under Unix.

    8. Re:Then do your job for once by Kalabajoui · · Score: 2, Informative

      All you need to wreck that scenario is a highly placed clueless user to castrate your ability to run your network sensibly. They end up telling you to let everyone install and configure everything and anything. Then, there are still allot of shops running pentium 133's with Windows 95 A version and no patches because they see no benefit to an upgrade. As a contractor I more often than not run into situations where everything on an older computer is replaced except for the monitor. It doesn't matter that the screen is half burned out, blurry, and tinged heavily purple. You can make out text and images on it, and that's good enough. MOst people can't percieve a 60HZ refresh rate, so that is what a monitor ends up set at, along with a 640 x 480 resolution. I don't even bother trying to change the resolution to something more serviceable like 1024 x 768 anymore. It's next to impossible to explain to an end user why "Everything is so small now". I'd just as soon try to teach a pig how to sing as try and explain that font and icon size is adjustable. Most older computer illiterate managers are not only clueless, but they genuinely loath computers. They won't spend a single dime more on computers or newer office equipment than they absolutely have to and they will avoid changes to existing equipment and proceedures like the plague. All us techs can do is try and do things the right way as much as possible under the circumstances and maybe put a bug in the manager's ears about the more critical issues.

    9. Re:Then do your job for once by Lumpy · · Score: 3, Informative

      That would be nice, and in your world it probably is true. But in the corperate world it dont work that way...

      we run 3 seperate vertical apps that require, (that's right REQUIRE) administrator access to the machine. Now this is the Traffic and Billing software (also requires Admin access to the SQL server!) which by the way is the largest T&B software package out there... it is the de-facto standard in media, you use it, discussion over.

      Second we have an AVID. everything MUST be run as administrator. Dont log in and use as admin? too bad.. you don't get to work.

      finally. I have a nice self updating Software package for the sales software suite. Now I am 1 IS/IT guy that supports 3 offices spread about 2 hours apart and over 100 machines. If I were to do it your way I need to spend every thursday and friday installing software via VNC or by drivig there.

      It may work for you in your small computing environment, but in a large scale corperate environment NT cannot be configured to keep the cluebies from demolshing the hardware....

      Oh, and management responds to my request to reprimand users that trash their desktop pc's?
      "What did we hire you for? go fix it and shut up."

      so... I am doing my job... better than any MCSE ever has here (awarded 3 times for productivity and excellence) and NT cannot do what I need. Linux can. Hell Linux can force the user to drop everything in their user directory (documents and files) instead of spreading documents all over the machine. NT? not possible.

      --
      Do not look at laser with remaining good eye.
  47. Re:So Robin, I gotta ask by mpe · · Score: 2

    This is not a "special case," but one that could easily be duplicated in almost any government or business office environment that runs enough desktops to have its own sysadmins -- or at least a contract with a Linux-hip outside contractor -- to take care of the network.

    The actual "special case" is probably the single machine senario (and certainly the "home" computer senario).

    My wife has worked in more than a few government and commercial office environments that ran Windows, and they *always* had a separate IT or network support staff to take care of the computers. She wasn't supposed to add software or even mess with the things at all. In fact, in her last "real" job, doing customer support for a pager company, the biggest office computer network problem they had was employees bringing in software (especially games) from home and installing them on their own. Often the self-installed software screwed things up like mad.

    Not only that it probably helps turn the IT staff into BOFH clones.

  48. Re:Configuring it is the snag. by dublin · · Score: 2

    One thing I noticed when I installed Redhat on a machine (I'm a Linux newbie) was that it was very usable by anyone, provided someone else configured it.

    And that's a good reason to prefer Mandrake over its Red Hat cousin (or Caldera or Corel over either) in that situation. Half the bitching here and elsewhere about Linux could be eliminated if people would pick appropriate distros for the job at hand, rather than becoming too attached to a particular one, often for ideological reasons, which are often the wrong reasons. Try several - cheapbytes is your friend. When you find one you like, buy a boxed copy.

    The "right" distro depends on what I'm trying to do: I prefer Caldera or Mandrake on the desktop, Red Hat on servers (it reduces support problems), e-smith for garden-variety multi-purpose office servers, Turbo or Red Hat on mainframes, and Lineo or BSD for embedded devices. Choosing wisely (and widely) keeps you from the IT equivalent of hammering in screws with a pair of vise grips...
    Oh, and be flexible - the costs for switching between distros are low and becoming less as we move to LSB-land, so don't be afraid to switch when it makes sense.

    --
    "The future's good and the present is nothing to sneeze at." - Roblimo's last ./ post
  49. update by navindra · · Score: 1

    Unfortunately, when I came back from a vacation I found the dot had gone down again this weekend... *grmbl* We really need to setup some failsafes. Unfortunately it's not easy, and nobody has time as usual.

    Our current Zope setup also seems quite useless for withstanding a slashdot attack. I'll have to consult the Zope guys (who have offered to help), but as a short term solution I switched to static hosting for the Largo article. :-(

    Later,
    -N.

  50. Re:more! more!! by the_other_one · · Score: 1

    Oh My God!

    I thought I was part of a userbase. I thought that using these systems made me part of a userbase.

    How could I have been so horribly wrong?

    Must I go and install Windows ME to be a part of a userbase?

    --
    134340: I am not a number. I am a free planet!
  51. Re:Linux surpassed W$ in ease of use long ago by Zocalo · · Score: 1
    Actually Windows is getting a lot better now; install, reboot. Run Update Wizard. Reboot. Done. Compare that with a typical Linux distro; install, reboot. Install latest packages and kernel. Reboot. Done.

    I make that two reboots apiece, although admittedly there is often a single reboot (which can be unattended) in the "install" phase of Windows. Of course, now you can install Linux off a network, with all patches, in just one reboot, so it looks like Microsoft is playing catch-up again.

    --
    UNIX? They're not even circumcised! Savages!
  52. Re:Say OpenSource if you're for more IT unemployme by Derkec · · Score: 1
    "Are you from this planet? Earth that is. Compare Linux marketshare with windowsmarketshare. It's not like windows is facing death anytime soon."

    Sorry, I should have quoted the guy I was responding to. He said that it would be bad if Linux came to gain huge market share. His reasoning was that it would put a whole bunch of MCSE's who didn't have other skills out of work. I responded to this by trying to explain that if "magically" ...and only now do I realize that I'm responding to an Anonymous Coward with Score 0.. oh well.

  53. Re:more! more!! by Quixotic+Raindrop · · Score: 1

    Actually, unified scrap in X (KDE, Gnome) is the single largest remaining obstacle to Linux as a Desktop OS. Without global cut-and-paste, there will never be a userbase.

    --
    Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. (Einstein)
  54. Re:That is just bullshit. by Anonymous Coward · · Score: 0

    "I have a computer, I give it to you, I no longer have the computer. That's not what's happening. "

    And thats paying the bills how?

    "Think of Netscape. "

    Netscape lost to IE, they were dead.

  55. Re:skeptical by Spy+Hunter · · Score: 2

    All the apps (WordPerfect, etc) are kept on different servers and run with rsh. They use memory and hard disk space on a different machine. I imagine the /home directory is an NFS mount on a different machine with TONS of disk space. That server runs KDE, and only KDE, all the time, nothing else. It's not their file server.

    --
    main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
  56. Re:total cost of X-Windows by HeUnique · · Score: 2

    Umm, and what do u call Interix? they bought them last year...

    --
    Hetz (Heunique)
  57. Um its X indow dude (no S) and is advanced ... by PalmKiller · · Score: 1

    And it is not a variant of windows, it is totally different and in fact is not outdated technology in any respect, its still years ahead of microsoft (microsoft terminal server...or citrix winframe are just now able to do what X or X Window has been capable of for many years.

  58. Why is ppl. so supprised... by Anonymous Coward · · Score: 0

    We run Linux at our company as a desktop OS, we are a mid-sized company with allots of +50 ppl. We have saved boatloads of money and we're not spending more time fixing broken installations than we did in the MS era (in fact less, since we can control the environment better). I find it hard to believe anyone who says that it should be harder to work with Linux than Windows for a office guy. A spreadsheet is a spreadsheet, it does not matter if its X or Windows. We got a perfect office environment that comes for practical free.

  59. keep your eye on the ball by Anonymous Coward · · Score: 0
    using NTFS ... [is] not a big deal

    ...but running the apps remotely is a huge deal. X Windows can do it with no install necessary, MS Windows cannot.

  60. Re:I submit to you by jschrod · · Score: 1

    sorry, not possible :-) all printers are network and unused ports on pc's are diabled in BIOS and locked.

    now If you put a laptop on the network and can get the domain to believe that it is trusted then yup you will get that users files.

    No port security on your switches? Tsk, tsk.

    IMO, in a proper setup, one cannot connect an unknown system to a network. Everything else would be a security nightmare.

    --

    Joachim

    People don't write Manifestos any more -- what's going on in this world? [Frank Zappa]

  61. Re:That's not FUD Ti-MAY by Anonymous Coward · · Score: 0

    On the other hand, "good enough" and FREE is a darned good deal.

    Yeah, that's why warez is so popular. Meanwhile, Linux is not "good enough" because of numerous hardware and software incompatibilities.

    And if you've worked MS systems long enough, you'll find "good enough" and never crashes PRICELESS.

    If you've worked MS systems long enough, you'd realize it's easy to make a Windows installation stable. If you spend the amount of time learning to run Windows as you do learning to use Linux, you'll end up with a very stable and functional OS. "Windows in inherantly unstable" is as much FUD as "Linux is inherantly hard to use". In the hands of a competent user, Windows is just as stable as Linux. On the contrary, in the hands of an incompetent user, Linux is just as unstable as Windows.

    If you blame Microsoft for idiots who forget to patch IIS, would you blame the kernel team for idiots who run unpatched services? Do you think Linux would survive unscathed if an army of AOLers began using it?

    -z129

  62. Re:This reminds me of... by Sterling+Anderson · · Score: 1

    This may be slightly OT but the above brings up a great point. Documentation for desktop Linux sucks. I know I will get flamed for stating so but it does. IMHO that is the single biggest reason more people are not using it on their desktop.
    I know people will start screaming RTFM! but that is my point, the "FM" consists of a shit load of HTML pages and "man" pages that you must sift through to find the smallest amount of information.
    From a user's perspective, if they want to get their PC on a network, they want to turn to the page that steps them through getting their PC on a network. They do not want to waste time reading half a dozen How-To's explaining the theory behind TCP/IP.
    Anyway, that is my opinion. Anyone that wants to help Linux become mainstream needs to spend just as much time documenting and they do coding.

  63. Re:total cost of X-Windows by mpe · · Score: 2

    I've worked at several places where all work grinds to a halt because everything is nfs mounted and there are network problems; problems I've never had with roaming profiles.

    Grinding to a halt is probably the lesser of two evils. With the profile writeback caching algorithm if the server is unavailable at logout you loose all the modifications...

  64. THE FUNNY THING IS THAT YOU CONTINUE TO CALL... by Anonymous Coward · · Score: 0

    MICROSOFT A "MONOPOLY". If MS were a REAL Monopoly, this (the largo thing) wouldn't be happening. This proves that the MS trial is a mistake. IT's been demonstrated it is funded by MS competitors (SUN,ORACLA and AOL).

    1. Re:THE FUNNY THING IS THAT YOU CONTINUE TO CALL... by Anonymous Coward · · Score: 0

      The really funny thing is that some fuckwits don't actually realise that "Monopoly Power" and "100% Market Share" are two completely different things.

      Ah well, they don't make trolls nowadays like they used to.

  65. Re:FUD indeed by twitter · · Score: 1
    OK, it's not easy getting all of those things when more open standards are available. Still, my wife seems to like her linux web experience.

    Plugger for quicktime. Looks like a workable pain in the neck. I'll wait for Macromedia to give it up and make a free project.

    Windows Media? Why bother with what is sure to become a former "standard" in the ever shifting sands of MS file formats?

    Vietnamese fonts. Try this then go here for more help. Good luck, it's hard for me to judge any of this. Still, I can only imagine that you will do better with Linux than any MS software.

    --

    Friends don't help friends install M$ junk.

  66. Re:This reminds me of... by Anonymous Coward · · Score: 0

    Usage is not a primary or secondary meaning of shibboleth. Motto or slogan would have been better. Timothy's pretention.

  67. Re:total cost of X-Windows by Asic+Eng · · Score: 1

    While Unix supports to switch Workstations much better, it has problems too: neither CDE (SUN) nor KDE (Linux) handle different screen sizes very well - the panel can be all over the place, sometimes well off the screen.

  68. I beg to disagree... by Anonymous Coward · · Score: 0

    All those unemployed Microsoft VB programmers will have to learn useful skills and get real jobs.
    Maybe we can set up "Open Source" reeducation camps where they can be properly indoctrinated with party^H^H^H^H GNU philosophy.

  69. Re:So Robin, I gotta ask by Jason+Earl · · Score: 2

    If you would have read the article you would have realized that the folks at Largo aren't putting computers on people's desktops. They currently have over 400 X terminal devices deployed. These devices have no moving parts, and boot off of the network. Basically you plug the bad boy in, and you are in business. Any idiot could do it.

    With this arrangement there is precisely one machine to administer, the server.

    Using dumb X terminals as clients is so much less labor intensive than putting PCs on people's desktops that it is almost ridiculous to compare them. There is no need to painfully construct a master PC image, and there is no need to purchase big piles of identical PC hardware, and there is certainly no need to install operating systems on client PCs. Add to that the fact that the Linux + X Windows set up costs a heck of a lot less to purchase in the first place and you start to see how brilliant the folks in Largo really are.

  70. Re:Proprietary programmers as coal miners? by Chuck+Messenger · · Score: 1
    What you describe is jobs replaced by other jobs. When the products are given away jobs really disappear.
    What I have described is not jobs disappearing, but peoples' jobs changing. The open source software phenomenon results in the continuous and efficient commoditization of software. To add value, you need to _run_, not walk, to stay ahead of the curve.

    It's a fantastic development for consumers of software - obviously. It's a great challenge for software-creating businesses -- a sea change. But ultimately, like all changes to the business environment, this can be a great opportunity for the fleet of foot, as well as being disastrous for those who fail to adapt.

  71. Re:OpenOffice in beta. by bssea · · Score: 1

    heh.. yes you sound like a troll.

    And every person has their opinions. I am not a fan of KOffice. To me it hasn't reached what Star Office 5.2 can do, let alone what Open Office can do. Now that, my friend, a true troll.

  72. City of Progress by ronmon · · Score: 2, Interesting

    This an excellent example of how Linux can get it's "foot in the door" for everyday office use. Most of us already know that using it is not really difficult, especially when dealing with a limited set of applications, though setting it up and administering it can be a little tough for the average user. Presenting office workers with a stable and predictable environment and allowing them to get comfortable with it is the best thing that can happen for the OSS movement and the central server/diskless workstation is clearly an efficient and economical way to do it. This applies to both the admin and the user side.

    Let's face it. Fear is primarily based on lack of knowledge and unfamiliarity. As more companies (and government agencies, etc.) get their employees to understand that our beloved OS isn't really so scary after all, and installation becomes increasingly easier, home users will eventually migrate on their own. Why? Because that's what they use at work and they're comfortable with it.

    Do we have a ways to go yet? We sure do. But the more oppressive M$ gets (and they are taking it to the limit with XP) the better chance we have of gaining ground. I applaud the "City of Progress", where I happened to spend my high school years. Go Largo!

  73. Funny by Anonymous Coward · · Score: 0

    I found going from Win 3.1 to Win 9x more difficult than Win 9x to Linux.

  74. Re:Won't office working kill Linux? by Anonymous Coward · · Score: 0

    I think MS got its start by selling a tiny implementation of BASIC for the Altair...and I am right. MS got a huge boost by "I Built Micosoft" (IBM) when they launched their PC and MS was able to find a simple DOS for them from Seattle Computer Products. They most definately did not get their start in an office environment.

  75. Re:hahahahahaha by whopis · · Score: 1

    Well I think that says it all... Quake still isn't running correctly... thus the system is useless, right?

  76. Re:I submit to you by Lumpy · · Score: 2

    sorry, not possible :-) all printers are network and unused ports on pc's are diabled in BIOS and locked.

    now If you put a laptop on the network and can get the domain to believe that it is trusted then yup you will get that users files.

    you didn't mention the one way to get all those docs.....

    PRINT THEM! DUH.

    --
    Do not look at laser with remaining good eye.
  77. Re:So Robin, I gotta ask by elefantstn · · Score: 3, Funny
    They never had to set Linux up.

    <sarcasm> Oh, right. Let me guess: where you work, all the secretaries installed NT on their own, and as soon as those W2K boxes arrive, they're going to upgrade. </sarcasm>

    --
    If it ain't broke, you need more software.
  78. Re:Won't office working kill Linux? by Anonymous Coward · · Score: 0

    "The next step, then, is to come up with a killer game that only runs on Linux but gets the same hype and marketing as a PS2 game or major PC game release."

    Like Tux Racer?

  79. Re:So Robin, I gotta ask by VFVTHUNTER · · Score: 1

    Having been "enlightened" by so many polite /. ppl, all I really have left to say is "Nice article" and "Thank you."
    <p>I think Roblimo should now be a poll option :)

  80. Re:So Robin, I gotta ask by Prof_Dagoski · · Score: 3, Interesting

    One thing that many of the people on these forums forget is how much of a special case we are. Your average office work is never permitted to install their own software. People have been arguing the case for thin clients for year because the average office user has no need to do their own installations and should be discouraged from doing so. I mean, we don't 'em wasting time with net Quake or anything. Not to mention ungodly mess a user administered machine can become. And, if you're running the type of place where people share work-stations like in a call center or clerk desk then you need to preserve uniformity from one session to the next so as not to confuse or completly derail the workers. Customizing the desktop is one thing, but installing any random app is a bad idea.

    In that light why the hell should the place even expect the users to need to know stuff like that. ? In terms of apps being available the usual course is to go through IT management and request it. And, if you have a user who's knowledgeable enough to want a specific linux app by name, why not consider moving 'em into the tech department?

  81. Wait a minute... by Anonymous Coward · · Score: 0

    why were they BSA audited in the first place? if they're too fucking lazy to BUY shit, then they're the last people we need on "our" side. fuck that.

  82. KDE by flamedaemon666 · · Score: 1

    The only reason im posting this long after the article was posted is because I wanted to say how cool all formes of linux/unix are. As far office use Star Office is a great program. So I recommend that you try linux/unix and Star Office if you don't already have them.

    --
    flamedaemon666
  83. Re:If I had mod points... by Tack · · Score: 1
    I'll probably get modded down for saying this, but ...

    It's reverse psychology.

    Me: You'll probably mod me down for this but ...
    Moderator: Oh yeah!? Here, take these mod points! I sure showed you, bitch!

    The scary thing is, it seems to work. How many +3-5 comments do you read that begin with, "I'll probably get modded down for saying this ..." So I agree with you. If they're expecting it, or are asking for it, I wouldn't want to disappoint them.

    Jason

  84. Re:Proprietary programmers as coal miners? by Anonymous Coward · · Score: 0

    "Why should companies continue paying premium prices for commodites? "

    What planet are you from? Premium prices? Haven't you noticed the stock massacre that has occured in the IT-industry (including software development)? What is NOT because the prices are to high my friend :)

    A economy can never be built on giving everything away. That is not market economy, that is communism. Not the same thing.

  85. Configuring it is the snag. by Kupek · · Score: 5, Insightful
    One thing I noticed when I installed Redhat on a machine (I'm a Linux newbie) was that it was very usable by anyone, provided someone else configured it.

    Easily, my non-tech-savvy friends could get used to KDE and become comfortable in it, but I don't think they could set it up to be usable (nor do they care, and rightly so, they shouldn't have to). They could actually install easily--the Redhat install was exquisitley easy--but as far as installing programs, setting things up the way they like, etc., I don't think they could.

    Then again, many people can't do the same with Windows (installing programs and configuring it to their liking).

    1. Re:Configuring it is the snag. by patter · · Score: 1

      Easily, my non-tech-savvy friends could get used to KDE and become comfortable in it, but I don't think they could set it up to be usable (nor do they care, and rightly so, they shouldn't have to). They could actually install easily--the Redhat install was exquisitley easy--but as far as installing programs, setting things up the way they like, etc., I don't think they could.

      I'm about to shack up with two computer illiterates... They've both expressed an interest in using my computers for things like school work, or writing. The thing I'm realizing is that as long as I do all the administration, and show them how to use the Apps they need, I may as well install a Linux machine for them to use. The thing that most of us forget is that Windows is no more user friendly than Linux to people like this, who forget how to do anything every time they sit down. And if they need to re-install the OS, they call me regardless..

      So is ANY OS inherently easier to use because the administration is less tricky? No. The end users anywhere could care less what OS is on their machine (what's an OS?), so long as we can enable them to do their jobs/play on a daily basis, they're happy.

      --
      -- If at first you do succeed, try to hide your astonishment. -- Harry F. Banks
    2. Re:Configuring it is the snag. by daemia · · Score: 1

      Then again, many people can't do the same with Windows (installing programs and configuring it to their liking).

      Funny story - the guy I work for didn't know how to install Adobe Acrobat Reader, even after clicking on the link and seeing the instructions. He actually called me and asked if he was doing it right. I can't imagine how he'd deal with a tar.gz file.

    3. Re:Configuring it is the snag. by rasjani · · Score: 1

      I tend to agree with you. Some hardware can be really hard to install, even for seasoned veteran as I =) But the actual point of my reply is, same goes with wihdows. Give that same user a computer and windows cd and result would likely be the same.

      --
      yush
    4. Re:Configuring it is the snag. by jmu1 · · Score: 1

      End users shouldn't be tinkering with the machines. The configuration and installation of other programs is the (main) reason a company(or gov't) has an IT dept. We set'em up, you use'em. That's it. If you want something installed, you call or email and we decide whether or not you need it installed. If you decide to try to take the task on yourself, you have just violated the apropriate use clause in your contract. You have been warned.
      But, that is just my point of view as I deal with that sort of thing on a daily basis(and no, windows endusers can't do anything without munging up the system either!)

    5. Re:Configuring it is the snag. by Kupek · · Score: 2
      I'm thinking more along the lines of home users when I talk about people configuring their own system. That's what my friends would have to do, which is why I used them as an example. If you own the machine, you need to be able to do ruidementary maintenence and installations; they can't be calling their CS major friend every time they want to install a new program.

      One of my friends has actually become quite profecient in Windows, to the point that he has everything set up exactly how he likes it, he has an organized system of where applications go, where music goes, where pictures go, where all the shortcuts go, he installs and uninstalls programs as he wants to, stuff like that. Figuring out / learning from me how to do these things was pretty straightforward in Windows (2000, after we got the vile beast known as 98 off his machine due to lots and lots of problems), but I'm not so sure how well he would have been able to do this in Linux.

      I say this mainly because in order to know how to do something in a Unix based system, having a basic understanding of certain Unix concepts is a must. (That is, if you not only want to know how to do something, but also be able to apply that knowledge elsewhere.)

    6. Re:Configuring it is the snag. by KingKenny · · Score: 0

      Perhaps you should point your non-tech-savvy friends to KDE's control centre icon, instead of claiming KDE is difficult to personalise?

    7. Re:Configuring it is the snag. by KingKenny · · Score: 0

      Good point! I'm sure I found a way to do that within KDE too, but I'll be buggered if I can find it. (and I don't mean vi in xterm!) Perhaps matrox's power desktop thingy will catch on with the other vid-card peeps.

    8. Re:Configuring it is the snag. by KingKenny · · Score: 0

      I give up, I must have dreamt it...

    9. Re:Configuring it is the snag. by Kupek · · Score: 2
      I used Redhat simply because that's what was easily on hand. My main concerns, however, are not about the distrubution, but about simple things such as installing downloaded programs. On Windows, they just double-click setup.exe, and follow the prompts. If necessary, they double-click the zip file, unextract it, then double-click setup.exe.

      All this changes when they have to unextract things from the command line (which is very intimidating to people who have not used it before), and then compile the source code.

    10. Re:Configuring it is the snag. by Anonymous Coward · · Score: 0

      I was just reading through the commentaries and I think you brought up a good point. These people do not have to do anything configuration wise. All the links to the applications they need appear on the desktop. Click on it and go. Real no brainer type stuff. So while it might be difficult to learn to administer a linux box, clicking icons, maximizing windows anyone can do with a minimal of training.

      The administrators get a real break because there is essentially one machine to administer/update etc. Of course the thin clients receive their settings on boot so they are administration free.

      Another thing I noticed about the artical was how much the people enjoyed playing with the settings and the system. Although clocks and stuff are just toys by playing with the system the users become more computer litterate and learn to enjoy using the system more and become less dependant on support staff when they are faced with a new problem.

      hmmm. It's not mentioned much anymore but I think that using linux is just more fun. I bought first computer in '95 played with windows for a day and decided it was boring so I installed redhat. It was a long hard uphill battle but at least it was fun using and learning from the computer. If I would have stuck with windows I probably would have just played games out of bordom and never gone on to learn to program games and gotten myself a more respectable postition in society.

      --
      Yeah! Linux is just more fun.

    11. Re:Configuring it is the snag. by Kupek · · Score: 1
      That, believe it or not, it too much for some people. More, though, I'm talking about installing and configuring programs that aren't installed with the system.

      "Make? What the hell's that?"

  86. Office worker Linux by Anonymous Coward · · Score: 0

    I work at small company that has four pc's in the break for its employees, they are Dell pentium 200's with a spanish version of Mandrake 7.0, no problem I just change the configuration for english under kde. The Latino employees that have had no experience on a computer have no problem using Linux and kde, chatting on the internet and browsing. We also us Sun Microsystems Star Office 5.1 spanish or english. They use Linux in the sales office and throughout the company with about ten Linux machines and two win9x machines. I can log into any pc in the company and have my desktop and files. The people in the sales office use Star Office to trade spread sheets with a company called IBM. We have the best of both worlds and have been able to take advantage of the abilities of both operating systems.

  87. Re:How did you begin to use NT ? by Anonymous Coward · · Score: 0

    Of course that's how it worked. In the story about the IBM PC 20th birthday, Mac people were falling all over themselves trying to explain how the PC won over the Mac. It's very simple, people could pirate more software from their offices. Their offices used the BUSINESS machine which was the IBM PC not the toy Mac used in schools. That's also why everyone bought a PC, so they could copy software from work. Don't believe me? Bullshit! That's the reason we bought a PC... we could get all the good software for free.

  88. It's quite simple. by Anonymous Coward · · Score: 0

    KDE is nothing more than a Win 9x clone.

    Well, Gnome's just as bad.

    I mean, look at them.. They're hideous. :) They're your standard 98 desktop, with the start button window replaced with a little K or a little foot.

    Which kind of sucks for those of us who are sick of nasty nasty horrible interfaces.

    It's driven me back to using nothing but Blackbox. Ah, I think I've got the gnome libraries installed for running a few minor programs as well, but X is a sleek majestic non-bloated beast now. Well, maybe not, but I'm saving a good deal of performance by not using the Two Unholy Sources of XBloat.

  89. Re:I am trying to do the same, but... by crucini · · Score: 2
    I don't have the complete answer, but some points:
    1. Re StarOffice: Apparently City of Largo agrees with you, as they're using Open Office.
    2. Re miscellaneous and legacy Windows apps: It's very feasible to concentrate these on one or more Citrix servers. The coolest thing is to load balance several identical Citrix servers and create a .ICA file that points to the load-balanced IP. That way when one of the servers crashes, the impact is minimized and users are still able to start application sessions while the sysadmins reboot/fix the machine. This setup works so nicely that I'd recommend it even if your desktops are 100% windows. However I'm not sure it's worth the work for 100 users. I've seen it deployed for 60,000+ users, and it rocked. Once you encapsulate these odd little applications on Citrix servers, they're available to Linux/Mac/Windows and the desktop options are much more open. I would not recommend serving Office/Outlook/IE via Citrix, however - it's a little too sluggish for primary application use.
    3. Re Gnome/Ximian: I think KDE is more mature. However I have to wonder if a conventional window manager like WindowMaker wouldn't be a better choice. The conventional window managers are quite straightforward for a sysadmin to configure, and they're way past the core dump stage of development.
    4. Re Outlook: Have you checked out Bynari's products? They seem to be nipping at Microsoft's heels with Unix-based Exchange-like servers and multi-platform clients.
    5. Re ERP: This is a serious issue, as ERP is the heart of a company and the decisions you make now might lock you in for a long time. If it's already looking Windows-centric, you could be heading into long-term platform lockin that will outlast all the other software. I guess ERP breaks into three parts: client, server, and data store. The data store should be a real relational database - therefore you should be able to put it on Sun/Solaris or other solid platform. As long as you have the table definitions and ER diagram, you avert complete lockin. If you have to abandon the application server in the future, it will be painful but at least your data is in a usable format. I'm guessing it's too late in the process for you steer the selection towards a more cross-platform product. Sadly, in ERP Unix == expensive. Maybe Linux will change that, as vendors seem to price Linux apps like NT apps.
  90. Re:Holy server batman! by Meorah · · Score: 1

    Uhm, when you build a server, you don't use pricewatch.com to find your components. Also, you have no idea whether its a rackmount server or a standalone. It could be a 3U rackmount, or even a 1U rackmount... small components cost a bit more than a clunky ATX form factor. Go build a server or 200, then come back and troll.

    --
    Protector of Capitalist views,
    Meorah
  91. Change will be forced on you, no matter what... by Nick+Driver · · Score: 1

    b) Inertia -- "this has always worked before, and I don't like change"

    Businesses are about to suddenly be rudely awakened to the fact that even if they stick with a pure Microsoft platform, they are going to be forced to change anyway, because MS is not making any money off existing installed Windows, they need to keep on selling over and over and over to the same customers.... They've now adopted a trend in most upgrades to their products that tie it to a forced upgrade of another as well. MS shops might think you only need to upgrade an application, but you'll end up have to upgrade the client operating systems, the server operating systems, and then re-buy all their CALs (client access licenses) too. Case in point: Suppose you're an MS Exchange shop and you've been running 5.0 for a few years because the bean counters said you have to get 5-7 years out of the expensive email system you bought only just a few years ago. The current product is Exchange 2000, but it will only run on Windows 2000 Server, not NT4, which is your shop's core NOS. So that means you have to upgrade (1) your server O/S PLUS (2) your Exchange server software PLUS (3) all your Exchange CALs PLUS (4) all your NT4 CALs upgrade to W2K Server CALs PLUS (5) if you want to use the new kerb-based authentication you have to upgrade the workstation O/S as well... in essence you have to repurchase your entire NOS infrastructure software just to upgrade your email software!!!. Talk about tying products together.....and you may ask,"If the Exch 5.0 system is still working fine and doing the job you need, why upgrade?", well if you want antivirus protection in the MS Exchange system (and nowadays, that is an *absolute MUST-HAVE*), you'll find that the main antivirus vendors have announced end-of-life of their support for Exch 5.0 Server already, with plans real soon now to end-of-life their support for 5.5 already announced. This is premature forced obsolescence of existing products , and is not only being done my MS, but others as well. All these corporate MS installations are going to have to change one way or another, and with the threat of BSA audits crammed down their throats, you'd be surprised just how many CIOs have had enough of feeding the perpetually hungry MS marketing monster. Once apon a time not too long ago, you used to be able to get 5-10 years of service life out of an expensive IT infrastructure investment. Nowadays, you're being forced to buy it all over again every 18-24 months and even the bean counters all over corporate America who were the biggest fans of MS software are sick of it too, especially now that the economy has taken a downturn. Linux and free open source stuff is much more appearing to them, especially since they've also learned the hard way that "vendor-supported turnkey apps" are a farce, that they can no longer get adequate support from the vendors they bought the stuff from a couple years ago... if those vendors are even still in business anymore. It is once again making sense to keep some development staff in house, since you don't have to worry so much that Programmer Joe that works for you will write a mission critical app, then bail out and leave you in a heartbeat to take another job at some dot-com outfit. Management knows that IT jobs are getting harder to find and they are once again willing to trust they'll be able to retain adequate in-house programming staff. That's what I've seen unfold in this business over the past 10-12 months anyway.

  92. Re:skeptical by crucini · · Score: 2
    I think the idea of a ten year duty cycle on the thin clients is laughable. The screens and keyboards won't last that long.
    The keyboard I use at home is the same one I bought with a 486 in 1992. The keyboard on which I'm now typing is an IBM 'clicky' made in May 1993. So I'm shy of ten years, but neither keyboard is showing signs of age. Likewise, I still have the 17" monitor I bought with that 486. I don't use it much because I have 21" monitors now. However, it works.
    Anyway, even if the display/keyboard wear out, the thin client (less display/keyboard) has a better lifespan than the PC (less display/keybaord). But I agree that it's a moot point.
  93. Re:If I had mod points... by crucini · · Score: 2
    How many +3-5 comments do you read that begin with, "I'll probably get modded down for saying this..."
    How many -1 comments do you read that begin that way? I don't read any! Oh wait - my threshold is set too high.
  94. Re:That's not FUD Ti-MAY by alernon · · Score: 1
    How many times have you seen a novice user stick with just email, a word processor and solitair?

    This is hilarious. You really think that even a novice user would /never/ try to do anything more? You think that they would /never/ start exploring their system? You're absolutely right that someone could probably pick up linux instantly if all they ever wanted to do was use mozilla. They could probably figure out to double click the little icon, but 99% of people eventually start to do more with their computer (do their taxes, import digital pics, rip mp3s or god forbid that they have to upgrade a browser or other program.) People always grow beyond what they know. My 55 year old parents even started exploring the contents of their system folder on their Mac after getting familiar with it, adding some new fonts, changing some preferences etc. Linux makes this incredibly hard to do and quite easy to screw up.

    As for this story, the computers probably work out pretty well, I'm sure they had someone come in and show them how to use what they needed to get their job done and told them not to screw with anything else. This doesn't prove that linux is easy to use. Any system would be easy to use once you've been shown how to complete your tasks step-by-step. The question is, would they be able to start with what they know now and expand their familiarity over the system without much trouble? That's what makes an operating system easy to use.

    If linux really /was/ so easy to use, why would companies base their business models on giving away the operating system and charging solely for tech support ? ;>

    ._-// a l 3 r n 0 n /

  95. Not "varius combinations ..." by Forge · · Score: 4, Insightful

    KDE was likely the most crusial choice. Even moreso than Linux. For the stuf office workers do all day KDE is realy the best Unix based solution (Not counting MAc OS X which I havn't seen myself but have herd good things about).

    I am all for being nice to "the other side" on these things but what I see is people strugling to use Gnome for ideological reasons and other people getting work done with KDE for financial reasons.

    You know Finacial reasons like "Less money spent on Asperin", "fewer monitors shot at" and best of all you can fix the problems that do come up for less than it costs to fix the stuff you pay a grand more per seat for.

    --
    --= Isn't it surprising how badly I spell ?
    1. Re:Not "varius combinations ..." by mimbleton · · Score: 1

      I don't know any corporate Linux users ( beside technical folks ) but privately all the people I know who are running Linux ( around 10 ) are using KDE.
      For most of them the first thing they do on fresh system is to install KDE.

    2. Re:Not "varius combinations ..." by Jeffrey+Baker · · Score: 2

      There *is* a lot of bloat in today's GNOME, far too much to run it on a terminal server. Can you imagine 230 people running Nautilus on the same machine, inside 3GB of RAM? Me neither!

    3. Re:Not "varius combinations ..." by Capt.+DrunkenBum · · Score: 1
      "you're going to see even more validation for GNOME on the desktop in the next 6 months to a year."

      KDE is there now.. Gnome might be there in 6 months to a year.. That is the easiest decision I have ever had to make.

      --

      Not everyone deserves a 320i

    4. Re:Not "varius combinations ..." by Skeezix · · Score: 4, Insightful
      I am all for being nice to "the other side" on these things but what I see is people strugling to use Gnome for ideological reasons and other people getting work done with KDE for financial reasons.

      What are you basing this on? As a consultant in St. Louis, MO, I have had the pleasure of working with a few firms who provide Red Hat/GNOME solutions for corporate desktops and workstations. And GNOME use is rapidly expanding from Red Hat (and other distributions such as Debian and Turbo Linux) to other Unix variants. With Solaris switching to GNOME 2.0 in place of CDE as the default desktop environment, and HP-UX likewise embracing GNOME, you're going to see even more validation for GNOME on the desktop in the next 6 months to a year.

      All this is to say, where are the facts that support your statement?

    5. Re:Not "varius combinations ..." by Anonymous Coward · · Score: 0
      --= Isn't it surprising how badly I spell ? there are no underscores '_' in my E-Mail address.

      Your spelling and grammar is atrocious:

      crusial

      stuf

      realy

      havn't

      herd

      strugling

      Finacial

      Asperin

      Please tell me english is your second language.

    6. Re:Not "varius combinations ..." by bzzzt · · Score: 1

      Considering that most shared libraries are only loaded once I don't think it's that much of a problem...

    7. Re:Not "varius combinations ..." by Skeezix · · Score: 2

      One of the interesting things about Linux is that it often spreads via word of mouth: a friend tells another friend about it, or helps him/her install and use Linux. Often this leads to a small group of users who tend to use the same set of applications. There are "clusters" of GNOME and KDE users all over the place. For my part, the people I regularly communicate with in the Linux community use and develop on GNOME. Nothing wrong with advocating your favourite free software. :) And I root for all free software, even if it's not software I use.

    8. Re:Not "varius combinations ..." by Skeezix · · Score: 2

      I didn't say GNOME will be there in 6 months. I said it is being used now (read the part of my post where I mentioned corporate desktops) and will receive even more support in the next 6 months to a year. By more I mean the thousands of corporate customers of HP and Sun.

  96. Windows NOT easy to use. by Anonymous Coward · · Score: 0

    I think this email proves my point. A windows idiot who can plug in network cables, but has no clue how to setup the hardware when something goes wrong.

  97. Re:skeptical by flatrock · · Score: 2

    The 18 GB for KDE makes a lot of sense. I'll agree that a 3 year lifespan isn't aggressive for PCs, but your people don't need the power of a PC. Thin clients are are the right solution for your place. I think the idea of a ten year duty cycle on the thin clients is laughable. The screens and keyboards won't last that long. PCs don't cost $2000 any more, and they have warranties to replace failed hardware, just like the thin clients do. This is all a moot point, because the real advantage of the thin clients is being able to configure and do software upgrades from a central location. This alone could result in $300000 in savings. You don't have to convince me of the benefits of thin clients, I once did PC support in a place that had 1200 users. I love the idea of thin clients.

    I have almost no experience with Windows Terminal Server. The cost of running Exchange still sounds high to me, but I'm too far out of my limited area of expertise to know. It sounds like you've designed an exelent network that meets your users needs well. Thanks for taking the time to respond to my post.

  98. Re:This reminds me of... by rikkards · · Score: 2, Informative
    One common stumbling block I've come across in trying to build these types of office environments is management fear that if I (or the admins with experience with open source setups) were to leave then they'd be stuck - after all it is much easier from a corporate view to find someone familiar with setting up/running a wintel / nt backend environ than linux.

    This is what happened at the last place I worked at (an IP Law firm). They wanted robustness in their Servers so I implemented both a Linux firewall and a Samba Server for home directories. WELLL! they didn't like that since if I got hit by the proverbial bus they felt they wouldn't be able to find someone qualified (course this is Ottawa where the two biggest employers are the government and High-tech) so I had to rip them out and implement boxes running NT 4 and Proxy.

    The ironic thing is that before I left they were way over the amount of licensed workstations/servers they should have had and this place does intelectual law!! Sooner or later I am going to snitch on them to CAAST (www.caast.ca) just need a job first.

    No I'm not bitter ;)

  99. Re:total cost of X-Windows by Karmageddon · · Score: 2, Insightful
    you're referring to "setup /n" from the old windows world [he says, thus proving he thoroughly knows this subject material]?

    what that does is install a specific instance of windows on a particular client, but keeps the disk storage remote. This can be a big improvement, but it requires that all the clients be identical (impossible to maintain over time) or that each worker sit at the same desktop (which defeats one of the main benefits). It also keeps the support work at the client end which undermines the main benefit that Largo was enjoying.

    No, Microsoft's OSes really are quite limited in the network world. X-Windows was designed for networking and handles this stuff without a sweat.

  100. Re:Ehrm... just random nose (AKA: Rant!) by curious.corn · · Score: 1

    The rest of your post was pretty incoherent, I think I'll just let it mean whatever you meant it to mean... or something.
    Oh well, guess I needed some sleep.
    I'm just ranting about the CD swapping needed to install some RPMs in multi CD distros. Usually I make rpm -ivh £$%, note down the unresolved deps swap CD, install etc... It would be soo much easier if rpm had a clue on which CD contains which RPM... something like the BSD ports tree
    As far as installshields is concerned isn't it so that windblows installers haul over all the shared libs a prog needs even if they are already present on the system to be installed? (thus growing the packege beyond insane sizes!)

    --
    Mi domando chi à il mandante di tutte le cazzate che faccio - Altan
  101. Free software, not free [training/support] by Nastard · · Score: 2

    "This is the kind of thing every elected official should have politely waved in his or her face by concerned taxpayers"

    Huh? Why? I love Linux as much as the next /. geek, but why should we expect any reasonably large government office to be swayed by this? If this were for servers, sure. The admins should have the experience to make a transition pretty smooth. But offices?

    I've worked in government offices, I've seen these people first hand. They aren't the most computer-literate bunch, and they are doing well to navigate Windows. Not to say that they couldn't navigate KDE or Gnome, but why spend the time and money to teach them?

    Bottom line (and it always comes back to the bottom line) is that it would cost too much to make the transition.

    1. Re:Free software, not free [training/support] by johnnyb · · Score: 2
      Bottom line (and it always comes back to the bottom line) is that it would cost too much to make the transition.

      You are leaving out ongoing costs. It might be a large investment up front, but it is one that I would guess pay for itself easily in 5 years, and then again every few years after that.

  102. Re:Did I miss something? by snadsnad · · Score: 0

    delete this please, was in response to the nazi post you deleted.

  103. Re:FUD indeed by Anonymous Coward · · Score: 0

    You can argue, however, the saved downtime Linux gives makes it an "easier" server environment, since it causes the average admin far fewer headaches. But that's not what this article is about... Actually it is... (a lot about that).

  104. Re:So Robin, I gotta ask by TeraCo · · Score: 1
    IMHO, the best way to provide corporate desktop computers is to buy hundreds of identical boxes, find the optimal installation for Linux and required applications, and then clone that configuration.

    Far be it from me to want to support anything linuxy [ducks], but the best way to do corporate desktop builds is through ghost, or some derivative there of, with a script to tidy up afterwards. MS provides sysprep, and I would be absolutely ASTOUNDED if you couldn't write a linux build disk that connects to a server, downloads and extracts an image, and then runs a batch file to configure it, all without human intervention at all.

    --
    Not Meta-modding due to apathy.
  105. Re:Masturbation by Oztun · · Score: 5, Insightful

    Even though you admit its flamebait I still have to bite.

    If you can change their views and switch them over to Linux, then and only then can you claim some sort of victory.

    I thought the point of articles like this were to show those people that it can be done. In order reach that point other companies have to show they can do it first.

  106. Re:Invalid comparisons by kiwimate · · Score: 1

    The alternatives for 400 full windows machines is to have Terminal Services clients on all the desktops.

    Or to do what it sounds like they did and buy straight NCDs which have just enough smarts to connect up to the Terminal Server. No magic, no having to set up with a base-OS first in order to install the thin client; all your administration remains at the server. You don't require a workstation running Windows 9x to host the thin client software; you can get a diskless workstation if you want.

    There are a dozen of ways to try to accomplish it. This just happens to be one way that works well.

    Agreed. And cheaper than a comparable Windows solution, from the sounds of it (although, from the article, and as an earlier poster pointed out, it sounds like there's no redundancy on the server). But the comments about supporting hundreds of Windows workstations is misleading, even if only implicitly; it doesn't have to be done that way, but rather can be done in a similar way to the Linux implementation described. You'll require much more hardware for the Windows solution, and more expense in terms of software, and maybe more support staff -- but those support staff will be required to support the servers, not Windows clients on the user's desktop. That's my point!

  107. Re:How Linux can make it to the desktop... by mpe · · Score: 2

    I'm a sysadmin in a pretty much Windows only shop and I can tell you that I'd love to introduce my users to Linux but in our environment, the fact is that we use way too many custom apps built around Windows. Sure, these could be ported but not all at once.

    None of Wine, Vmware, Win4Lin, possibly dosemu (if they are really old) will handle them?

  108. ot: just on time by navindra · · Score: 3, Funny

    This is exactly what I needed -- a Slashdotting so that I can finally try to optimize the dot server to handle it. (no joke) :-)

    Cheers,
    -N.

    1. Re:ot: just on time by ErikSev · · Score: 1

      Great to see it's still hanging in there! I hate it everytime the dot goes down. Almost as bad as Slashdot dying. Awesome job!

      Erik

  109. Re:Not a fair test of ease of use by GregWebb · · Score: 2

    Wow.

    Windows systems can be and are regularly used, totally unsupported, by novices. They add and remove programs and occasionally add stuff like printers and it's not a significant problem.

    GNU/Linux systems do not yet, from what I see and hear, provide this degree of ease of use. This means that they are not considered sufficiently easy to use as they cannot be considered for unsupported novice use.

    Office workers are supported, so this issue goes away - but they're not a fair test as the problem area (which is very relevant indeed for home users) is simply bypassed for them.

    Why is this seen as a complicated or strange concept?

    --

    Greg

    (Inside a nuclear plant)
    Aaaarrrggh! Run! The canary has mutated!

  110. Not to mention...(WAS:Configuring it is the snag) by Ded+Mike · · Score: 1

    ...apparently VERY few people can configure Windows so it is secure.

    Among these are Hotmail, Expedia, and Microsoft's own software security group.

    --
    Remember guys, this is Amerika. Just because you have the most votes, doesn't mean you get to win.--Fox Mulder
  111. Re:total cost of X-Windows by kaisyain · · Score: 1

    a) That only happens if you are an idiot and store everything on your desktop instead of an appropriate place.

    b) I've worked at several places where all work grinds to a halt because everything is nfs mounted and there are network problems; problems I've never had with roaming profiles.

    How is an nfs mounted home directory any different from a windows share that gets mounted with the user logs in? That's what we do at my current company.

  112. Re:This reminds me of... by gupta · · Score: 1

    since i am fighting behind enemy's line here in Redmond, i can tell you that city of Medina where Billg's mega house is uses Linux system, and the major local newspaper in Bellevue/Redmond area uses Linux, too. Please cheer me up with all Linux news...

  113. Re:I have a dream by nmos · · Score: 1

    Sure if the machine only has one user... Don't get me wrong, I like VNC but it's got nothing to do with this article.

  114. Re:Hmmm by Anonymous Coward · · Score: 0

    What hardware? Damned near anything. I have more problems selecting hardware for Windows boxes, as Windows boxes are pretty much only good for gaming, and still, most Windows games come with strings attached in terms of hardware. ;P

    Software? It's on CD. I pop it in, select workstation, and poof. Jumpin jeebus on a pogo stick.

    Open GL? Why the hell would I need Open GL?

    Why did it take you 15 minutes to find the PPP dialer? What kind of shitty distribution are you using?

    Network where hard drives are shared? Oh, please, what newbies do *THIS*?! They ain't newbies if they can, on any operating system.

    Put things in the menu? RTFM, though it's usually been my experience that you need to sacrifice three goats and carry out the ancient ritual of "Dragon Drop" or some such. I dunno what it is, but it sounds messy, like a dragon crushing a small medieval village while crapping and flying by simultaneously. You think bird crap on a car is nasty..

    Bah. I'm actually disgusted with modern Linux distributions. RedHat 7.1 makes it so even someone's pet rock can have a working install up and running in minutes.

    For the love of god, I didn't have to go digging through any configuration files!

    WHAT KIND OF WORLD IS THAT?!

  115. Re:OfficeSpace Linux by Nailer · · Score: 2

    Recompiling a kernel is unnecessary for desktop users. The default kernel comes with most drivers they'd need in low overhead modular form and if you don't like it, run `up2date' (KMenu -> System -> Update) and install any new ones (yes, up to date can now do kernel upgrades).

    Linux printing Pantone colours to that Winprinter over there

    WinPrinter? The one which breaks down every five days under Windows? Here's an idea: rather than using a hundred dollar desktop printer designed for a single user who doesn't print often, lets act like very other business in the world and use large reliable laser printers (invariably HP Laserjet models). I've never found one which doesn't work under Linux.

    Oh...and don't forget those TPC coversheets!
    If I knew what these were (Transaction Processing Council?) I'd respond.

    When you've figured out how to make Linux print as well as Windows, go print yourself out a dozen copies.

    Use a business printer rather a home one. But if its an emergency, add a printser shared from a Windows PC to your Linux box via printconf.

  116. Re:Masturbation by patter · · Score: 1

    My point is this: We can write all the pro-Linux articles we want on all the pro-Linux websites we want, and it's not going to do a DAMN bit of good because the information is not getting out to the ...people who need it. You wanna rant and rave about how great Linux is because it saves time and money? Great. Go out there into the real world and try selling that to a company who relies on NT for their technology. If you can change their views and switch them over to Linux, then and only then can you claim some sort of victory.

    While I easily coulda modded this down, I read it a second time (I always wait 'til after cup of jo#2 to moderate). In some ways I agree with your basic premise: Raving about Linux here won't convince those who don't use Linux to try it.

    However, this site is also read by IT people who are not necessarily charged with running Linux networks. I for one work for a company that is tied heavily to M$ products, but often wonder if at some point using Linux on the desktop will be practical. I tried it a couple years ago, but unfortunately, in order to earn a living, I have to have Visual C++/Basic (ugh!!) installed on my system at home as well as at work -- unless I don't ever want to work at home.

    What is comforting to see is that some day we may have an install base of Linux desktops large enough that some of us may be able to earn a living writing software for Linux, and I can begin installing it not only on my webservers but also on my desktop.

    So this may not change the minds of the complete un-believer, but show me any argument that has ever succeeded in convincing a true non-believer in anything. I'm guessing that for those of us who believe in Open Source, but can't work with it day in and day out due to needing to feed ourselves, this will be confidence inspiring at least...

    --
    -- If at first you do succeed, try to hide your astonishment. -- Harry F. Banks
  117. Re:Linux surpassed W$ in ease of use long ago by Anonymous Coward · · Score: 0

    Linux is easier to install than Windows, but most people who run Windows get it preinstalled on a new machine. That's what MS wants, too. They don't want people buying machines and Windows separately, because they believe that people would steal from them.

    Modern Linux systems are very nice, and in an office environment where document exchange with the rest of the world isn't important, where lots of people have the same configuration, etc., it will work well.

    But Windows is easy to use as well, the people you hire will already know how to use it, people use it at home, your customers and suppliers use it, and so on.

    People don't buy Windows just because they're stupid. They have their reasons. Just saying, "Oh, all of these people are wrong," doesn't get you anywhere. You have to evaluate the gap realisticaly, and work on closing it.

    MS does this -- they saw the reliability of Linux and Unix as a threat, and they worked on closing the gap. It's not gone, but it's a lot narrower than it used to be.

  118. Re:Proprietary programmers as coal miners? by codeforprofit2 · · Score: 1

    "That's like saying the deployment of the cotton gin cost jobs. "

    What you describe is jobs replaced by other jobs. When the products are given away jobs really disappear.

    It's not at all about "protect programmers' jobs". It's about people getting paid just like everybody else.

    "That leads to the most efficient utilization of resources in that economy"

    We aren't talking about a working economy here, we are talking about giving things away.

  119. Ciiiiiiiitrix. Say it. Citrix. I knew you could. by Fred+Ferrigno · · Score: 2

    Is it that you don't know Citrix MetaFrame exists or are unwilling to accept that it works?

    If Citrix's website was up right now, I'd point you to a demo page where you could run a remote desktop over the web. Wow, intrestingly enough, the site just back up (or maybe it was my connection). The demo login is here. The UNIX/Linux client download page is here.

  120. OOPS! by GroundBounce · · Score: 2

    Freudian slip #3857

  121. Not a dream, a reality by Raistlin99 · · Score: 1

    For WinNT 4 you could use software from Citrix that allowed for thin clients. With Win2000 and beyond that functionality is incorporated, as long as your thin client is running a minimal win32 setup. With Citrix, which had support from Microsoft you can run it on all Win3.x and up, DOS, Mac, and *nix. Not a dream, a reality in the Windows world.

    --
    I/O, I/O, its off to disk I go, with a read and a write, and a bit and a byte, I/O, I/O, I/O, I/O
    1. Re:Not a dream, a reality by Karmageddon · · Score: 1, Interesting
      I'm familiar with Citrix: it often requires that Windows apps be reworked because they weren't designed to run in a multi-user environment. Unix apps always are, from the ground up.

      Out of the box, Linux and other Unixes work 100% as client server. Windows does not. Brag about Citrix all you want, but decide to implement it an you've got months of config ahead of you, coupled with various discoveries of what doesn't work and unsolved mysteries why some things never will. Because?: it's a kluge.

    2. Re:Not a dream, a reality by JWW · · Score: 1

      While this is true. They're running 400 terminals off of one server. The best number I've heard for windows terminals is about 20-50 per server.

  122. Re:So Robin, I gotta ask by nmos · · Score: 2, Interesting
    "Have you ever tried to get NT running? Man what type of crack are you on? I've been a sysadmin here for 2 years, and tried to push out linux to users who wanted it on several occasions. And guess what? Linux is great -- that is if, and only if, you have perfect hardware and perfect setup and a standalone system. The minute that something is out-of-spec, linux goes AWOL and the poor desktop user is SOL because they don't know the difference between KDE and dd."
    Funny, that's been pretty much my experience with Win2k. Hardware compatability is at least as limited as it it with Linux but the real problems have been with software compatability, more specifically the damm installers for many software packages. I had one user completely mangle his Win2k install with AOL6 and another with a combination of the Plextor Manager (comes with Plextor CDRWs) + the newer Media Player. The result was a BSOD every time he put in an audio CD. Up until maybe 6 months ago there were many printers and network cards (reasonably curent models) still on store shelves without working Win2k drivers. And don't even get me started on video cards (and audio for that matter) with Win2k drivers in perpetual beta. I've had several users go from a working Win2k install to a broken mess just because they chose to go to use Windows Update and installed some package that didn't get along with their existing hardware/software setup.
  123. Re:total cost of X-Windows by Carpathius · · Score: 1
    X-Windows is not a variant of MS Windows. It was around long before MS Windows was around.

    Sean.

  124. Re:do you have a point under that rant? by utdpenguin · · Score: 0
    I started out on windows. I coudl get it to run fairly well. But, heres the kicker, I didnt liek it much. And then I found out I could get linux to run faster, longer and more stably with less effort.
    Guess why im running slackware now? :)
    In fact, I wanted it to not boot the gui cause the gui was so damned bad.
    I diss windows with the rest of them, and i hvae good reason. :)

    --
    In Soviet Russia you dant have to put up with these crappy jokes
  125. Re:Masturbation by Flower · · Score: 4, Insightful
    I remember reading that message when it was referenced at linuxtoday. The reason for it was to inform the KDE developers on how the deployment went and to let them know about various issues he encountered. Like scalability, control of desktop themes, etc.. You totally misconstrued why that post was made.

    And I don't think that the rest of the articles make for a mutual admiration society. I can use information like this when I discuss things like licensing terms, alternative solutions to problems with my co-workers. These are pertinent stories that can be used to advocate linux.

    --
    I don't want knowledge. I want certainty. - Law, David Bowie
  126. FUD? by nihilvt · · Score: 1

    Yes, linux is an excellent operating system, yes linux has it's purpose, but linux is NOT easy to use (compared to windows). Why would one come to this conclusion? I do not reach it because I myself personally find windows easier to use... But because industries do. Windows is obviously expensive per liscence to physically put onto a computer whereas with linux it is 'free'. Where are the savings? I would imagine they are in ease of use (productivity) and in support. If linux were easy to use, wouldn't it follow that companies would RUSH to switch to linux, given the massive savings? It should.

  127. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    Did you know your cat is drilling behind your sofa?

  128. Re:total cost of X-Windows by Anonymous Coward · · Score: 0

    windows machines have the same problem.
    It's a matter of proper monitor adjustment.

  129. Re:Still too hard to use by Anonymous Coward · · Score: 0

    Spoken like a true idiot - especially one with no capacity to learn.

    IQ of 85.

  130. hahahahahaha by jon_c · · Score: 5, Informative

    I just installed Win2k and Redhat 7.2. Both bootable cdroms, both on mix match newish machines:

    From first POST to "installed":

    Linux: 35 min
    Win2k: 45 min

    Time to get drivers up to speed.

    Linux: 0 min (had all my stuff)
    Win2k: 25 min (nvidia, creative)

    Time to get Quake3 running

    Linux: 5 hours (still doesn't work right)
    Win2k: 10 min

    Time to get my RAID ATA-100 card working

    Linux: 0 (it doesn't work)
    Win2k: did it at boot, only took 2 min

    -Jon

    --
    this is my sig.
    1. Re:hahahahahaha by RQ · · Score: 0

      Now try the same with PPC!

      Try the same with Sparc!

      Try the same with Alpha!

      Try the same with an old PC!

      Now ask yourself why Office workers, or any one else but less than 1% of Users, would want RAID ATA-100 or Quake 3!

      Rod.

    2. Re:hahahahahaha by Anonymous Coward · · Score: 0

      no the moral of the story is not to use linuix with incompatable hardware.

      You dont go and buy a radeon card (sorry for you) and expect it to work while everyone is screaming "DONT BUY RADEON! it dont work yet!".

      your fault buddy.... so blame it on the OS.

    3. Re:hahahahahaha by Anonymous Coward · · Score: 2, Insightful

      WTF did you do? QuakeIII, UT, Terminus,Heavy GearII, and Simcity3000 installed in one night working perfectly.

      Each install took about 15 minuts for copying.

      BTW, I'm on a SMP system causing myself even more pain.

      You mucked up the Quake install.

    4. Re:hahahahahaha by Anonymous Coward · · Score: 0

      If he wants to play Quake then yes, the system is useless.

    5. Re:hahahahahaha by mgkimsal2 · · Score: 2

      The ADSL USB Modem of Alcatel, THREE f***** week to set it up correctly on Linux, buggy or incomplete HOW-TO etc,etc, had to learn how to recompile a kernel which took me quite some time: I had Grub installed not Lilo (works better with ReiserFs) and 99% of the documentation is for Lilo, not for Grub..

      Well, did you contribute your knowledge somehow - either make a new HOW-TO, or update the previous HOW-TO author with your new info? I find the same problem all the time - crappy, out of date HOW-TOs, or none at all. I dunno which is worse. My favorite is reading down thru an entire HOW-TO, and when it gets to my problem (if it does) it just says 'this is a problem' or 'doesn't happen to me'. Excellent. :)

    6. Re:hahahahahaha by renoX · · Score: 1

      Well you know until the apps work the system is just twiddling it thumb so yes the system is useless.

      My experience: do not use Linux with "too new" hardware: I have a Radeon and an Alcatel ADSL modem on USB.

      Radeon: On Linux, I did have to wait that XFree4.1 get out before being able to make it work and had to upgrade my kernel also. Had to compile agpart in the kernel, as a module it doesn't work.
      Windows: half a day to upgrade the card, the old card couldn't be removed properly.

      Both were painfull, but Linux is definitely worse.

      The ADSL USB Modem of Alcatel, THREE f***** week to set it up correctly on Linux, buggy or incomplete HOW-TO etc,etc, had to learn how to recompile a kernel which took me quite some time: I had Grub installed not Lilo (works better with ReiserFs) and 99% of the documentation is for Lilo, not for Grub..
      At first I used the Alcatel driver which is quite buggy and unsupported now I use Benoit Pappillaud's GPL driver which is really nice.
      On Windows it was a snap..

      Winner: Windows.
      Linux is getting better but will it be as easy as Windows? I doubt about it, why?
      Well hardware makers only provide well-tested drivers for Windows, their support of Linux is quite poor if there is some, of course the Linux community helps here, but I wouldn't advise someone to buy "too new" hardware if he wants to use Linux..

      And no, this is not a troll, just my own experience, Linux stability is much better than Windows98 which is why I use it, but this advantage will diminish when Windows XP will be released..

    7. Re:hahahahahaha by Dr_Claw · · Score: 2, Informative
      Time to get drivers up to speed.
      Linux: 0 min (had all my stuff)
      Win2k: 25 min (nvidia, creative)

      Time to get Quake3 running
      Linux: 5 hours (still doesn't work right)
      Win2k: 10 min

      Are these two linked perhaps? I'm guessing you have a NVidia graphics card. The XFree `nv` driver does not support OpenGL. You need to download the binary `nvidia` drivers from NVidia themselves.

    8. Re:hahahahahaha by Anonymous Coward · · Score: 0

      The ADSL USB Modem of Alcatel, THREE f***** week to set it up correctly on Linux, buggy or incomplete HOW-TO etc,etc,

      If you were using Chris Jones' HOW-TO's (Which I'm sort of guessing you were, yes?) you could have just emailed him and asked for more information you know. He doesn't bite. Much.

    9. Re:hahahahahaha by Anonymous Coward · · Score: 0

      Funny, Q3A demo installed and ran in about 10 minutes for me (including time to d/l it, damn nice net link here!). My ATI Rage128 Pro isn't nearly as fast as an NVidia geforce, but hey it works and its cheap!

    10. Re:hahahahahaha by Anonymous Coward · · Score: 0

      well the lack of RAID support is probably a bit disappointing to say the least.

  131. Re:Proprietary programmers as coal miners? by Chuck+Messenger · · Score: 1
    A economy can never be built on giving everything away. That is not market economy, that is communism. Not the same thing.
    Not at all. You simply misunderstand the current nature of the software industry. A new fact has emerged -- the fact of open source software. A successful business figures out how to adapt to this new fact. Why would a customer pay for something which has become free? The customer wants value above-and-beyond what he can get for free, when he pays you money.

    Therefore, you must figure out how to _start_ with what's free, then add your value on top of that. Everyone ends up winning. You've become more productive (i.e. you deliver products of higher value). The customer gets more bang for their buck. The economy triumphs (as it can't help doing, as along as everyone attempts to maximize their bang-for-the-buck, and some outside force doesn't stop them).

  132. Re:While you're trolling ;) by Rob+Mac+K · · Score: 1

    Yes, KOffice has import filters for MS binary document formats. They're not perfect, but that's what happens when you have to reverse-engineer a proprietary protocol.

  133. Re:That's not FUD Ti-MAY by trcooper · · Score: 2
    Not my point.

    My point is to dismiss some very valid complaints as FUD, is ignoring the problems that do exist. Most criticism of linux should be taken as constructive. We can correct the problems that exist by identifing them, and addressing them. I think several distros have done that in the install process.

    Sure, Email, Word Processing work just fine, but can't they be better? Can't they be a lot easier to use? Can't the word processors have better on-screen rendering of fonts out of the box? Can't all these tools have tighter integration with each other? Yes they can. 'Good Enough' never is.

    Do we want to strive to have a product that is acceptable, or a product that is superior?

    Beyond that, people need to be able to screw with it for fun. People who have computers at home, and play with them, in my experience, tend to be more productive with them at work. UI and Software installation problems can be addressed and correct these problems. Installing Mozilla on Linux isn't like installing it on Windows, but it should be, because there's no reason it can't.

  134. Linux On The Home Desktop by jared_hanson · · Score: 1

    First of all, let me say that I am pleased to see Linux being used in an "end user" environment where the common computer user will be exposed to it. However, there seems to be some confusion in some of the posts with regard to this article. Primarily the fact that some see this as an example as how to transition from Windows to Linux. It must be noted that previously the city of Largo was running *nix systems, SCO OpenServer in this case. Obviously, the transition from one *nix to another is going to be more similiar than a corresponding transition from Windows to Linux.

    Secondly, as an avid computer geek, and a user of both Linux and Windows, I must say that (without regard to the cool "tech factor") Windows is much more user friendly. For my own purposes, I use Linux as my primary programming system, however most daily tasks (web browsing, e-mail, document writing, etc.) is done in Windows. Many replies here seem to state this as a good way to transition people from Windows to Linux by getting them familiar with Linux. The general theme seems to be "show people that Linux is not the hard-to-use, command-line-interface operating system." The article by itself is, however, a testament to this not being the case. A central server is used where all programs are stored and admistration is done by experienced professionals. The user never learns how to install programs, fix basic problems, etc. If a user of such a system were to buy a computer with Linux preinstalled because "I use it at the office," any good will exhibited by the user toward the Linux experience will be sorely lost the minute the user in question tries to install OpenOffice themselves, much less install the lastest ALSA drivers to get their new audio card working. Issues like these are fine when a system administrator is dealing with them, but present an entirely new issue when the end user is dealing with it. These are the types of issues that need to be addressed on the home desktop front if Linux is going to gain the widespread acceptance that it deserves.

    Jared Hanson
    Helixent Technologies
    http://www.helixent.com/

    --
    -- Fighting mediocrity one bad post at a time.
  135. Re:total cost of X-Windows by mpe · · Score: 2

    Another big (HUGE) drain... Internet Explorer. The default location for the cache on several versions of IE is in the user profile! If you have a big hard drive, that could be 60mb, maybe even 2 or three times that. All uploaded to the server every time you log out, and downloaded every time you log in.

    This is more a failure of a design. Since a network workstation does not need a per user web cache. Indeed most of the time the only kind of web cache a workstation really needs is a volatile one anyway.

  136. Re:They just upgraded to a new version by topham · · Score: 2
    Actually, your wrong.

    If you have a high-paid IT person, and that equates to a more reliable network/computer for your users then you have probably saved money, or, better yet, allowed the company to make -MORE- money.

    People waiting for their computer to be fixed are not very productive.

    EIther because they cannot work, or they cannot work in their usual fashion. (Even if they can do their job without the computer you have completely disrupted their usual method of working. Productivity will drop considerably in most cases).

  137. Re:I submit to you by LoudMusic · · Score: 1

    They were refering to a complete system failure, not just a program crash.

    ~LoudMusic

    --
    No sig for you. YOU GET NO SIG!
  138. Re:FUD indeed by hendridm · · Score: 1

    Please... If you have a problem figuring out the subtle differences between Windows 98/ME and Windows 2000, as a computer enthusiast, then I think Linux is doomed for sure. I think Windows is easy, as it is meant to be. It comes at a steep price, however. Nobody can argue that Linux is in any way easier for a typical user than Windows. Can you buy at Best Buy, throw it in the drive, and click Setup on the auto-run menu? You can argue, however, the saved downtime Linux gives makes it an "easier" server environment, since it causes the average admin far fewer headaches. But that's not what this article is about...

  139. Re:Linux surpassed W$ in ease of use long ago by Anonymous Coward · · Score: 0

    you don't have to install the latest kernel and packages if you don't need the features/fixes contained in them. You're better off to stick with the stable kernel contained in your distro, and then upgrade if you really need features or fixes in a newer version. For most people, the stock kernel will be fine.

  140. heh, heh by twitter · · Score: 1
    you don't know my wife. As a child she would refuse PBJ sadwiches that were served to her "upside down" with the jelly on the bottom. Picky, picky. She's using linux now for security and lack of functioning windows boxes. As the windows boxes die, I leave them that way. They are also not alowed on my subnet. Firewall or no, we both got sick of privacy invading insecure junk.

    The NT network here at work could be SO much nicer if they would change it out. Running NT is a BAD idea in terms of support. Not a week goes by that someone does not curse their crashing computer on my floor.

    --

    Friends don't help friends install M$ junk.

  141. Re:where is the redundancy? by johnnyb · · Score: 2

    Actually, the thing you have to remember is that the most often toasted parts of a computer are the power supply and hard drives. If they didn't hardware-raid their hard drives, well, they were dumb. However, they did mention that the computer had a dual-hotswap power supply, so that's not an issue (those things ROCK). As for motherboard and memory, It would be best to have backups, but those only go out every few years, so having active redundant pieces would be wasteful. I've looked into clustering for several applications, and found that it is usually better just to have a big, redundant server, with some spare hardware sitting on the side than to try the failover stuff.

  142. Re:Won't office working kill Linux? by bero-rh · · Score: 2

    Office working won't kill Linux - just like the fact that Linux is a great server OS doesn't make it a bad desktop OS. One of the big advantages of Linux is its flexibility - it can do everything well, from an embedded OS to an enterprise server running on a mainframe. In fact, getting Linux onto office desktops will help Linux on home desktops - after all, it'll make non-techs (office workers) see that Linux is not "that cryptic command-line OS for experts only".

    --
    This message is provided under the terms outlined at http://www.bero.org/terms.html
  143. Gotta love it! by moonboy · · Score: 2



    Second paragraph, quoting one of the admin assistants:

    "...but I like to do it this way on my computer."

    'nuff said!

    --

    Co-founder and designer at Music Nearby: http://musicnearby.com
  144. Don't Ignore the Silent Majority by GroundBounce · · Score: 2

    I agree with most everything you said. Using Linux is harder than using Windows, and I still don't recommend it to anyone except people who don't mind experimenting and taking a walk on the technical side.

    But even though it makes my life a little more complicated (e.g., having to sometimes compile apps, or download dependencies), I still use it out of the very principle you espoused: Windows needs some competition.

    To be sure, as much as things have improved, you still have to be a bit of a technical pioneer to want to use Linux, but if nobody takes the first steps and becomes the pioneering early adopters, there will never an alternative to Windows.

    Windows may not be ready for the average home desktop yet, but as this article proves, in a corporate environment where there is a support staff to deal with the technical issues, it is possible to use successfully. Yes, at this point in time, in some ways, e.g., applications, it is still more challenging than deploying Windows, but I applaud those companies who are poineering enough to give it a go and make it work. If everybody just takes the easy way out (perhaps even against their principles), we will never see any meaningful competition.

    As far as software freedom gos, I personally don't have any problem paying a reasonable price for software, and I think most members of the silent majority don't either; however, commercial competitors to MS have had a difficult time competing. Making software free (either as in beer or speech) removes one of the barriers to get people to use your software. I feel that if Linux had not been free from the get-go, it would never have become as successful as it has -- it's freeness means that is is eclectic, it is not owned by any one entity. At this point in time, this seems to be the only way to even have a chance of competing against MS.

    The other thing I disagree with is the Linux user issue. Sure, there are a small minority of users who have an attitude and flame newbies in forums, and certainly this probably causes some newbies to switch back, but by far most of the Linux users I know barely have time in their lives to read slashdot let alone post here, and they are all polite to new users. I believe that there is a vocal minority that does this, and the vast majority of people trying to get Linux ready for prime time (IBM, Sun, HP, Compaq, Linux distro companies, etc., etc.) are well meaning, polite, and helpful.

    1. Re:Don't Ignore the Silent Majority by Anonymous Coward · · Score: 0

      ----
      Windows may not be ready for the average home desktop yet, but as this article proves, in a corporate environment where there is a support staff to deal with the technical issues, it is possible to use successfully.
      ----

      I definitely agree. Anyone arguing?

  145. Re:That is just bullshit. by Chuck+Messenger · · Score: 1
    And thats paying the bills how?
    You can't sell sand for very much. You can sell glass for more. You can sell silicon wafers for even more. There's always additional value to be added.
  146. What the article didn't tell you...... by bdrexler · · Score: 1

    What the article didn't tell you was that all the money Dave and Mike saved the taxpayers by using Linux, went into Dave and Mike's wallets.....God bless America.

    --


    "Excuses are like asses, everyone has one and they all stink." - Adam Corrola
  147. Re:How did you begin to use NT ? by Anonymous Coward · · Score: 0

    actually my first PC came with MSDOS 2.0

    i downloaded win3.11 some years later from a pirate BBS. but i hated it. i continued using DOS until 95 came out.

  148. Well, Remember goint from Win3.11 to NT3.5 ? by Anonymous Coward · · Score: 0

    Remember,

    This was Hell !!

    Nothing the same place, restricted acces, obfucate command limitations...

    But we coped with it, adapted, learned (the SLOOOWWWWW way 8) and now this godda'm OS is everywhere.

    All you need is a couple Perverse IT engineer...
    And a Smaallll Budget, so you HAVE to use a free OS.

    Also, a limited version of Linux could do it.
    It IS to complicated to choose between 1874 different tools all doing the same thing but using KDE / Gnome / enlght / PutYourFavHere / Bash

    LEt's Simplify.
    Why not have a 2 level OS.
    Not A La Windows, where everybody has the same leve (GUI) but one specific and SIMPLE GUI and a text console as hard and complete as you may whish ?

    1. Re:Well, Remember goint from Win3.11 to NT3.5 ? by Anonymous Coward · · Score: 0

      one specific and SIMPLE GUI and a text console as hard and complete as you may whish?

      Why this sounds like a perfect time to plug AtheOS!

      One GUI (Not X), and a terminal that you can use to run a shell. Choose your POSIX compliant shell. Currently it uses bash, although I have no doubt tcsh/ksh/zsh/$PERVERSE_SHELL_OF_THE_MONTH would compile and work perfectly well on AtheOS. Oh and it does do Telnet/SSH remote logins as well. Beut!

  149. Not quite but almost by q-soe · · Score: 2

    I have a collegue working for a corporate ISP who use this and run all of their desktops as thin clients under linux (slackware) and win terminal server and it seems to work very well - its not a 100% solution but its stable (they still use MS Office). We looked at this for our environment but decided that with 1500 users its a dog with new flea -, requiring increased bandwidth and server usage and more support on the back end (and more knowledgeable thus more expensive staff in this case - and its hard to quantify skillsets) - but its a step in the right direction.

    But unforunately it's not Linux for the corporate desktop, something i am always chasing. What corporates want and need is a Linux distro that is easy to set up, easy for users to cope with, does everything their windows box does and with software that can save in the same formats, ie word, excel (so they can still communicate with the outside world) and which is secure and user friendly as well.

    I have looked at a couple of solutions and some of the distros (Red Hat, Corel) are almost there but the back end software isn't there and besided here and many things dependent of the next kernal release etc etc, this may be good for a home machine or a Terminal server implementation but its no good for over 1000 desktop machines.

    Stability, Ease of Use, Ease of Rollout and Cheaper support costs - thats what we want, Linux is Stable - (im not talking uptime as this is NOT relevant for a corporate desktop) but not easy to use for beginners, isnt easy to rollout and IMHO the support costs increase even thought its free as the ratio of support staff drops - (i think i read something about it bein 1 support person to 10 staff rather than 1 to 20 for Win)

    That said i watch with bated breath praying for the day i can move to a new OS for my corporate desktops and get rid of the MS attitude - i dont hate their products i hate their arrogance.

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  150. Re:Say OpenSource if you're for more IT unemployme by SLi · · Score: 1
    Yes. And teaching foreign languages costs REAL jobs of translators and interpreters. Therefore I suggest we immediately cease all foreign language education.

    While at it, we might ban non-professional fishing too. That's what those egoistic bastards who can't think from the fishing industry point of view deserve!

  151. Re:Joe Shmoe doesn't mind KDE?! Run with it! by SirSlud · · Score: 2

    Oh my! :)

    Okay, so here it is. I make salary programming. I'm a programmer. I also write electronic music, and know the underground breaks/jazz scene fairly well. I can only assume you're dumb as a post in this area. I am dumb as a post when it comes to the heavy metal scene.

    When it comes to my health, I'm dumb as a post.
    When it comes to my legal rights, I'm dumb as a post.
    When it comes to fixing my car, I'm dumb as a post.
    When it comes to investing, I'm dumb as a post.

    When any of the experts of these subjects calls me dumb as a post, I thank them for their knowledge and expertise.

    Don't get so wrapped up in the semantics. I only meant to say that these users, when it comes to computers, are DUMB AS POSTS. There's nothing wrong with that, as we're all dumb as posts in some respects.

    Dumb as a post wasn't meant to demean or otherwise insult these users; and I certainly don't expect them to be reading this, thus you can't claim I'm tarnishing the image. I only meant to say that when it comes to HR, I'm dumb as a post, and when it comes to an HR person knowing computers, they are dumb as posts. Lighten up and concentrate on the point, not the semantics. If we were always tip-toeing around our words and image, we'd never actually solve the problems that exist.

    And hey .. you never bothered to defend the real victims of the 'dumb as a post' colloqualism - the posts!

    Incidentally, I'm not lambasting the peasants here - quite the opposite. I understand that these users don't have the time, interest, or level of knowledge required to properly assess OS and desktop alternatives. That was my point .. it's nice to know that KDE has made a dent, and that a substantial number of non-computer-experts like KDE! Cause when it came to knowing the actual impressions of KDE from a dumb-as-a-post non-computer-expert, I was dumb as a post! And it's nice to know the feedback seems to be positive .. this will help other dumb-as-post people learn and hear about KDE in a positive context.

    SirSlud

    --
    "Old man yells at systemd"
  152. Re:Linux on the desktop by azrix · · Score: 1

    I have yet to find a good voice mail system for linux and have kept all my voice mail functions on a windows system.

    This sounds like a job for Asterisk PBX. A very cool Linux, software based PBX. A local (to me) Linux company has developed/is developing this. I've been at some demonstrations for it and it works great as a PBX. Check it out. I wouldn't be suprised if it would work for your voice mail system.

  153. Re:total cost of X-Windows by mpe · · Score: 2

    Well, not completely... in the windows world you can always use roaming profiles and save your crap to a share on a file server.

    Problem is that these can easily end up huge. So logging in and out takes a long time. Let alone that logging in on more than one workstation can make a complete "dogs dinner" of the whole thing.
    The really daft bit is that Windows could actually work with most (if not all) of the stuff simply staying on the server in the first place...

  154. Re:Masturbation by Odinson · · Score: 2, Offtopic

    This story is nothing but mental Linux masturbation. It's an article posted on a Linux oriented website (dot.kde.org), linked to on an admittedly pro-Linux weblog, and being discussed by a group of pro-Linux computer users.

    Your post is totally on topic. That's what I love about slashdot, the official blurb didn't mention the potential bias, so you did. The same thing happens with usefull links here too.

    Hopefully a (linux) independant news site/paper will pick this up and confirm the numbers and get new quotes, stats, budget figures, and new interview material.

    Such an article could be very powerfull once coaberated. Our government agencies occationally need a kick in the butt to resist slothy/financially stupid behavior.

  155. Adding FUD to FUD doesn't make it any less FUDdy by FreeUser · · Score: 3, Interesting

    We all know that the truth is, linux is hard to use for novices, and a good portion of linux users are not inclined to help newbies out. Read a few usenet posts to see this. "Linux is tough to use" is not FUD, it's the ugly truth.

    This simply isn't true, and my mother is a perfect case in point. Not terribly computer literate and with no desire to be, she simply wants her email, her web browser, and her word processor. Oh, she was delighted by the Bach, Beethove, and Mozart ogg's I ripped from her CD collection and made available on her hard drive ... with xmms she can now listen to hours of music without changing CDs, and some of the other toys in her KDE menu she enjoys playing around with, but in truth her desires were relatively simple.

    I bought her a $50 copy of applixware so she could read and write word documents, and guess what? She prefers her GNU/Linux box over her windows box at work by orders of magnitude. In fact, she has become much more zealous in advocating GNU/Linux and disparaging Windows than I ever was. Why? Because she, as a user, has found GNU/Linux to be much easier to use, much more stable, and much faster than her old windows install (to which she has never returned and which now provides additional storage for her burgeoning ogg-vorbis collection as she, herself, rips her own CDs using grip). Indeed, her discovery that it wasn't her, or her "stupidity" that was the root of nearly all of her computer mishaps, but the underlying instability of the operating system itself, has made her positively scathing when speaking of Microsoft. I guess she took Microsoft blaming the shortcomings of their products on her, and the denigration of making her feel stupid in the process, a little personally ... not that any rational human being could blame her.

    GNU/Linux is as easy, if not easier, to use than any version of Windows out there, and as others have pointed out, many GNU/Linux distributions are easier than Windows to set up and install as well.

    Yes GNU/Linux is different, and yes, users must be willing to take an hour or two to learn those differences (ie "something new"), but new isn't the same as "difficult" or "tough to use." I spent an hour with my mother showing her the basics of navigating the KDE desktop and the differences between it and Windows, as well as the differences between Applix and MS Office. Again, this wasn't because GNU/Linux is "tough to use," this merely because it was a little different, and therefor new to her. Indeed, according to my mother, Linux is actually easier than Windows to use, so yes, saying GNU/Linux is "tough to use" is FUD in no uncertain terms. Saying "we all know it is tough to use" is adds a whole new level of dishonesty to the discussion, indeed it could be said that such as claim is FUD to the second power.

    Now my mom's non-computer savvy friends are bugging me to come and set them up with GNU/Linux as well, so it looks like Microsoft's worst nightmare is in fact slowly coming true: regular, non-savvy Microsoft users are defecting to GNU/Linux in increasing numbers despite all the FUD Microsoft and its shills can possibly muster. Sometimes justice can be poetic.

    --
    The Future of Human Evolution: Autonomy
  156. Re:Invalid comparisons by Empty+Sands · · Score: 1

    You could run rdesktop. 8)

  157. Re:While you're trolling ;) by Bake · · Score: 1

    I've opened a few .xls documents in KSpread and they opened correctly (albeit slowly and not exactly going easy on the RAM)...
    YMMV

  158. My company was 100% Linux... by xtremex · · Score: 2, Interesting

    And no one gave a crap when we formed in 1995. We are Out of Business now, but we were 100% Linux (a couple of freeBSD servers too) until Oct 2000.
    My MOTHER uses Linux (Corel) and was happy that she can leave it running for days and no glitches.
    My fiance uses Linux (she prefers mandrake) and i have now set her up with a Diskless PC using our network. She had ZERO problems, she is not a computer geek (she's a writer). Our secretaries were told "The icon for yuor browser is here, the icon for the word processor is here", and this was when Linux was still raw! I have been preaching the joy of Linux for years, but I'm talking to deaf ears. The company I work for now was a 100% M$ house..I secretly changed over all the servers to Linux. People were saying how fast the file server was..it shows up in Net Neighborhood SOO fast! Well, this did cause a big problem with management (and the NT admin) because what I did, made their decisions "wrong", and it became a pissing contest. They didnt care that the network is more reliable and i was able to RETURN 5 servers because they were no longer needed. I hurt some egos, so now I am on "indefinite" leave...oh well, The new company I will be working for WANTS a Linux network..maybe i can secretly switch over the user pcs too :)

    --
    If you're not a Liberal in your 20's, then you have no heart.If you're still a Liberal in your 30's you have no brain.
    1. Re:My company was 100% Linux... by alex_delarge · · Score: 1

      Absolutely brilliant! That is all.

  159. Re:total cost of X-Windows by mpe · · Score: 2

    The other problem I always had when I had a roaming profile is that you have to have the same perfectly vanilla application install everywhere. As soon as you start installing, say, Visual Studio, if it isn't on everyone's desk, roaming profiles are basically worthless

    The other variation of this is where you get programs which fall over if certain registry keys in the per user section of registry arn't there.
    It must have been just too hard for the programmer to use IF...THEN...ELSE when reading paramaters. Or even providing sufficent documentation for a sysadmin to put together a .ADM or .REG file.

  160. Actually, you can by cnelzie · · Score: 1


    Going into your local Best Buy, you will find a copy of Mandrake 7.2 or Mandrake 8.0. Both of these Linux Distros can be put into the drive of a Windows running machine. You can then proceed to install Lin4Win. This is a virtual ext2fs in a large file on a Fat32 partition.

    This will allow you to install Linux using a Windows splash screen. The Mandrake install is also very easy to follow. While this does run slower than being on a native ext2fs or Reiserfs partition, it is an excellent introduction to the Linux operating system.

    --
    .sig seperator
    --

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
  161. Re:Say OpenSource if you're for more IT unemployme by Anonymous Coward · · Score: 0
    Speaking of MSCEs.

    One of our departments is seriously considering dropping most if not all Microsoft software if the WindowsXP licensing scheme stays as outrageous as it now seems to be.

    Me and the network administrator (a grizzly old guard unix guy) are pushing for a *nix solution whereas the MSCEs are against it probably because they're afraid they're gonna lose their jobs if we dump Microsoft.

    I've got two questions:

    a) How to separate a good *nix administrator from a hack'n'slash I've-been-using-Linux-for-3-months-and-I-am-a-pro amateur?
    b) Are people with MSCEs in general familiar with other systems as well (our's aren't)?

  162. Re:So Robin, I gotta ask by srvivn21 · · Score: 2
    I hate to be the harbinger of news here, but windows is much easier to use, period. There's no debate about that one, and with XP it just gets easier. Try putting your mother down in front of a linux machine, and then do the same with a windows machine. There is a reason why windows is used on 90% of desktops, and why Microsoft is the software giant that they are (reasons beyond the typical slashdottery about squishing competition and cheating and crap), more than just "being in the right place at the right time".. It's because, for better or worse, they have the best set of software products out there. Office and Windows are extremely successful because they're good, and people like them and use them a lot. That's a fact, hard to dispute.

    Biased. Plain and simple.

    Granted, Windows is far easier to use than linux. That I will not argue with. Windows is not easy to use. Macs are easy to use. Windows boxen are ubiquitous. They are how the majority of computer users are introduced to computers, and that is a shame. Therefore they are the standard that all computers are compared against.

    As for the fact that putting out a linux distro is expensive. Bull crap. Put out something popular on a slow link. If it's popular enough, it will be mirrored. At no cost to you. There are both Apache modules and FTP servers that allow you to specify bandwidth limits. I use both. It costs far less to put up an FTP server and host an ISO image than printing, labeling and distributing CDs.

    The moderator that declared your post "Funny" had it right. You make some valid points (Microsoft is finally making some headway in the stability department) but declaring them "best" because they are the biggest is just plain foolish.

    I use MS products at work, cause I have to, at home cause the game support isn't there yet for Linux, and never has been for Mac. But neither of these windows boxen are mission critical, or "on the internet" (i.e. each hides behind a firewall).

    Each OS has it's strong points. Windows' strongest point is its prevalence.

  163. Re:I submit to you by Waffle+Iron · · Score: 2
    Your policy of trying to physically stop your employees from extracting files sounds like a challenge. Let's assume that you don't have network connections, otherwise defeating your policy would be too trivial to contemplate.

    If I worked there, I would still 0wn all of your files in 10 minutes just by bringing in my trusty old parallel port zip drive. I hope you don't have a false sense of security.

  164. Re:Linux surpassed W$ in ease of use long ago by Lumpy · · Score: 2, Interesting

    Ahem having to install Over 30 Win2K systems I disagree. Hell I had to ge the drivers for the nic card/video and Sound from the manufacturers while on the same PC (all 30 are identical and have the sticker proclaiming "MADE FOR WINDOWS 2000") model RH7.1 Installed without a fart.

    Linux has beaten Windows hands down in the driver arms race... And Microsoft even admits it! check the Hardware Compatibility guide for W2K, it's shorter than the HCG for Linux.

    --
    Do not look at laser with remaining good eye.
  165. Re:FUD indeed by Theodrake · · Score: 1

    No, don't implement that god-damn PaperClip. I use Windows NT 4.0 at work with Exceed to connect to an IRIX server. I like for pointer focus to be follow mouse. But if you do that make sure your pointer never gets near that fucking piece of shit PaperClip. The damn thing grabs focus, then loses focus, then grabs focus, ad naseum. Only solution is to get to Task Manager and kill Word. Damn fucking PaperClip.

  166. GPM by shyter · · Score: 1

    this will only work if you have gpm installed and running though.

    and for two button mouse users, you must have third button emulation enabled. but the point is that whatever your 3rd button may be that is the one you use to paste highlighted text.

  167. Re:total cost of X-Windows by nathanh · · Score: 2
    I suppose you've never heard of VNC/PCAnywhere/Terminal Server Client (for those of use running NT/2K Server)

    I hope you're not seriously suggesting that VNC or PCAnywhere is a good idea. It's not an application server. You're using *two* computers to get one desktop and nobody else can use either computer at the same time. VNC is how you turn two computers, one of them local, into one computer with the display bottlenecked by the network.

  168. The end-users ARE idiots. by Anonymous Coward · · Score: 0, Informative

    That only happens if you are an idiot and store everything on your desktop instead of an appropriate place. >/i>

    The trouble is that the end users *ARE* idiots. No matter how thoroughly we train then on how not to abuse their desktops, they always keep putting several-hundred megabyte MS Access database files on their desktops instead of in the right place. Then when everything craps out when they log onto another workstation, it's *our* (the sysadmins) fault that it don't work right.

    Face it, whoever designed the Windows implementation of roaming profiles must have been smoking crack or something. It's another half-assed, hurriedly slapped-together and shoved out the door before it was finished, and not well-thought-out "feature", so typical of MS.

  169. Re:That's how Linux may Konquer the Desktop by Anonymous Coward · · Score: 0

    IT IS NOT FREE

    This really pisses me off in ways i cannot begin to describe - its a lie -Linux licenses are free but the support costs and running this piece of shit UNIX throwback are fucking horrendous, you need to hire increased staff and then train them on how a corporate environment works (seeing as how the only people you can get are the graudates or the uber linux nerds - then put up with them whihning about MS products all fucking day) then you have to have 1 for every 5 or so staff and then you have to make your linux systems talk to everything else you have from printers to graohics cards etc etc etc

    Linux remains fundamanetally based on a 20 year ol badly designed technology and its not free - it costs as much as any other OS and theres the other side - the users in your enviroment lynching you for removing their easy to use familiar linux desktop and replcaing it with this shit

  170. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    -----
    And guess what? Linux is great -- that is if, and only if, you have perfect hardware and perfect setup and a standalone system.
    -----

    You've got to be joking. What kind of system *can't* you run Linux on? I have a 486 with 12MB RAM, two ISA NICs, a ISA I/O card, junk Trident VGA card, and a 420MB hard drive, and it's a router/firewall, www server, mail server, dialup server, and hosts some shell accounts, as well as various other sundry tasks. In fact, I've never encountered a PC that I *couldn't* install a given Linux distribution on. Sometimes you might have to recompile the kernel to fit that system's hardware, or to optimize it for a specific system, but why is that such a big deal? If you're a programmer, you already know how to use build tools. If you're not a programmer or you don't care; you learn the procedure once, and you're done with it. Couldn't be easier.

    OTOH, try even *installing* Win2K on anything less than a 300MHz machine with 128 megs of RAM, much less doing anything genuinely useful with it.

    There's a reason many of us use and support Linux, and it's not just to be anti-Microsoft. Linux is not wasteful like Windows is.

    I'm sorry, but your point is completely and utterly invalid, especially because you didn't provide any background! All I can assume is that you don't know what you're doing, and that is why you have problems with Linux. (And before you go off on the "If it wasn't so hard to use, I can only click a mouse button!" path, just think how far you'd get on a Windows system if you didn't know how to install drivers or use the management console. You have to learn how to use ANY system, and just because you already know Windows doesn't mean it's superior based on that alone.)

  171. This is what I love about slashdot ... by Augusto · · Score: 1

    ... to read replies like the above.

    HAHAHAHAHAHAHAHAHAHA !

    --

    - sigs are for wimps.
  172. Re:total cost of X-Windows by Erore · · Score: 1

    Roaming Profiles, plus System Policies, works. I've used it in Corporate as well as a hospital setting.

    There are user profiles and there are the user files. The user profiles contain application settings and should be placed in a share on the network and downloaded when a user logs in. The user files should also be a shared home directory and are accessed only when needed.

    Users should place shortcuts to the files they need, or file folders, on their desktop, not the files themselves. This can be enforced in several ways via System Policies.

    I have had great success with these methods. Most of what I have seen mentioned in this thread are legitimate concerns that often run into, but can be overcome with a little bit of research. I suggest O'Reilly's collection of books on Windows NT Administration, particularly Windows NT User Administration and Windows System Policy Editory.

  173. Re:total cost of X-Windows by mjh · · Score: 2, Informative
    That only happens if you are an idiot and store everything on your desktop instead of an appropriate place.

    True but misleading. The default place that office 2k takes you when you want to save your files? My Documents. Since this is a folder that's on the desktop, it gets stored in your roaming profile. Every user that I have, and I mean every single one of them, stores their files in "My Documents", and I can see why. Not only is it easy when saving, it's also easy when loading. Guess where office 2k takes you when you choose "File->Open".

    How is an nfs mounted home directory any different from a windows share that gets mounted with the user logs in?

    The difference between roaming profiles and NFS shares is significant. Specifically, an NFS share only requires the user to send data over the network that they are actually going to use. Everything else just sits on the network server until its needed. But with a roaming profile, the entire profile whether it will be used or not, gets downloaded everytime you log into a computer you haven't used yet. Of course, it gets cached there so that you don't have to do it again the next time. But then when you logout, if you made a change to any part of your profile, the entire profile gets uploaded to the server. Combine this with the fact that Microsoft does darn near everything they can to encourage users to store stuff in their profile, and you end up with roaming profiles being a *huge* drain on the system.

    --
    Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
  174. Office working won't kill Linux by virg_mattes · · Score: 2

    > The success of linux on the office desktop is irrelevant. What
    > really matters is the success of linux on the home desktop.


    Not even close. The corporate world spends more by factors than the home market, and so Linux must find its way into the corporate world if it's to get widespread acceptance. I agree that soul-killing business apps aren't the best way to use Linux, but those business apps are a necessary step in the process.

    > Sod Linux in the office, it is a stupid idea. Linux on the home
    > front is all that matters. The rest follows naturally.


    Actually, by history you've got it backwards. Familiarity is what most people aim for in a home PC, not "cool" features. People who got familiar with Windows at work, using lifeless applications, then went out and began buying Windows PCs for home use because it's what they knew. As an example, many users who started out with Macintoshes at home, then worked with Windows PCs, switched to Windows for home systems, for compatibility and familiarity reasons. For this reason, Linux needs to find its way on to the corporate desktop, where users will not be able to choose to avoid it. Then, when their enforced use breeds familiarity, they'll be more comfortable getting it for home use. The increase in home use then drives the demand for the cool features for which you're longing.

    Virg

  175. What? by dave-fu · · Score: 1

    I suppose you've never heard of "roaming profiles"? Add in shared folders in your login profile and you're there and have been since NT 3.51.
    Your point again?

    --
    Easy does it!
    This comment has been submitted already, 276865 hours , 59 minutes ago. No need to try again.
    1. Re:What? by nmos · · Score: 2, Funny

      The joys of having the entire contents of your "My Documents (and others) folder copied to every machine you ever sit down at, even if all you need to do is send a quick email.

  176. For crying out loud... by imipak · · Score: 2
    ...everything's based on rsh! Haven't these people learnt *anything* from the last few years of security catastrophes? I'm amazed no-one else has picked up on this.

    The developers of this setup should have their fingers smashed with mallets... well OK that's a bit extreme, but I mean, really - if this is people's idea of a reference site for deploying Linux... god help us all. *head in hands*

  177. Linux is hard. by Anonymous Coward · · Score: 0

    I gave it a whirl this weekend. I wanted to get a new email client. I downloaded it and used that RPM manager thing to install. Guess what. I had to go download a bunch of libraries for it to work. What the hell is that? On my Mac I download something and it usually doesn't even need installing. Windows is a little different but the programs still have all the needed parts. Why can't linux be that easy?

  178. Re:Won't office working kill Linux? by number+one+duck · · Score: 1

    "Solitare" that magic phrase is all you need, ask anyone who has had win 3.1 or later in the workplace.

  179. where is the redundancy? by mrm677 · · Score: 1, Insightful

    They have 400 users relying on one server. I sure hope they have a backup server. Power supply failure, memory problem, motherboard goes...anything could bring down the entire office.

    1. Re:where is the redundancy? by Anonymous Coward · · Score: 0

      This is no different than some of the offices I've seen where uses rely on citrix winframe. However, usually it is not 400 users on one server, the most I've ever seen is 25-30 users on one server and that is usually a 4-way quad pentium III with 2 GB+ of memory. Kind of a waste if you ask me.

  180. If I had mod points... by Anonymous Coward · · Score: 3, Insightful

    I would mod you down. But not for violating slashdot groupthink. I didn't bother reading most of your comment. I'd mod you down for bitching about how you expected to be modded down. That sort of thing is really lame. If you have something to say, then say it. Don't be a whiny little bitch about it.

  181. Re:I submit to you by Greyfox · · Score: 2

    One of the guys 'round here was talking about setting his mom up with Linux because previously she'd managed to repeatedly destroy Apple and Intel based systems. So he set her up with Linux, gave her a user ID, and she has no idea that root even exists. He even set her up a "Support" icon that opens a hole in the firewall for him to ssh in and fix things. Sounds like it's been going better. The main problem I can see with this is she can't just go out to CompUSA and buy software, but how often do the folks buy software anyway? Mine pretty much exclusively use what came with their computer. My room mate would have more problems, as she gets games on a regular basis. But that's why God made the Playstation 2, right?

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  182. Hmmm by Auckerman · · Score: 3, Insightful
    This proves nothing.

    The complaint that Linux is hard to use is not one necissaryly of GUI per se, it's set up. Basic quality assurance questions are hard to answer: What hardware are you going to use? What software are you going to use? Where is that software located? How do you install that software? Where is the software located on the Hardrive after you instal it? How do you get OpenGL to install? Why did it take me 15 minutes to find the PPP dialer? How do you set up a network where hard drives are shared? How do you put things into the menu?

    If a sys-admin takes the time to form a planned approach for Linux installs, makes a custom CD for installing the "supported apps", then Linux can be usable. Problem is the Linux approach of shipping not only with the kitchen sink but 10 different kitchen sinks to choose from, all of which are disassembled and in their boxes is not one for newbies.

    --

    Burn Hollywood Burn
    1. Re:Hmmm by Anonymous Coward · · Score: 0

      The complaint that Linux is hard to use is not one necissaryly of GUI per se, it's set up.

      If you want to do a stable and secure windows install you're going to have as much trouble doing that as when you want a stable and secure linux install.

      What hardware are you going to use?

      Anything not starting with "win". I've installed linux on three PC's already (al very different in spec), and they all work fine, except for the sound on my laptop, which is flaky even in windows. And the scanner, which has a propietary parallel2scsi interface, that they won't release specs for, and just release windows drivers for, which you can hardly blame on linux.

      What software are you going to use?

      Most distro's come with a full collection of software, and what's not there you can get easily. There are a lot of software database sites for linux out there, freshmeat.net being the most famous, but tucows probably being the most newbie oriented.

      Where is that software located?

      Freshmeat.net, or tucows, take your pick. With debian you don't even have to know where it is located, it just knows that for you. I have more problems locating windows software than I have locating linux software.

      How do you install that software?

      On my linux? I wanted a game called armagetron (a 3D tron-like game) yesterday. What I did was "apt-get install armagetron", and waited until the download, and install, was done. After which I could immediately type armagetron, without having to search for it, and it started without a hitch. It was also added into the menu in my window manager, thanks to debian's clever menuing system. Not all distro's make it this easy, but most have comparable methods.

      Where is the software located on the Hardrive after you instal it?

      Irrelevant. In windows it's important to know where your software is, because everything is kept in the same dir, including the documentation. In linux you can start any program from anywhere (don't have to go to the dir first), and the documentation is all nicely placed in a separate dir (like /usr/doc or /usr/share/doc, and the manpages ofcourse). Besides, learn how to use locate if that's still not enough. I used to complain about this too, but now I can't stand the chaotic way in which you can just throw windows apps all over the hard drive, without an order forced upon it by the system.

      How do you get OpenGL to install?

      apt-get install mesag3
      It's actually not very difficult to do that on most distro's. Unless you actually try to compile it, or use an rpm made for a different distro.

      Why did it take me 15 minutes to find the PPP dialer?

      Because you either picked a really bad distro, or you had really bad luck, and went about it the wrong way. In linux, you don't find the app, you let the app find you. Again, learn locate. When I type locate ppp, I get every app on the system that has ppp as part of it's name. To narrow that down to actual applications, you type "locate ppp | grep bin". There are gui find tools too, like the find options in kde and gnome. But this one makes it really easy. But, again, you don't have to find an app, you just have to know it's name. And that can easily be retrieved by taking a look at the list of installed packages. Also, normally, the ppp gui dialer is located in the window manager menu. On a good distro that is.

      How do you set up a network where hard drives are shared?

      apt-get install samba
      install one of the many gui tools and use that to setup your samba, or, as i did, configure your smb.conf manually (wasn't that hard, following the howto)

      How do you put things into the menu?
      On debian, just make a new file in ~/.menu/ with the correct contents, to only have it in your menu, or place it in /usr/lib/menu to have it in the system-wide menu. For the contents, check out the existing menu entries. Or look at the man pages. After adding the file, type "update-menus", and immediately your menu will be updated. It's just like having to know in windows that your menu is located in c:\windows\start menu\

    2. Re:Hmmm by Auckerman · · Score: 1
      "What hardware? Damned near anything. I have more problems selecting hardware for Windows boxes, as Windows boxes are pretty much only good for gaming, and still, most Windows games come with strings attached in terms of hardware. ;P"

      Interesting. Damned near anything, eh? I guess you never actually tried to get a graphics card to work with Linux (Other than matrox, which from what i hear actually has good support).

      "Software? It's on CD. I pop it in, select workstation, and poof. Jumpin jeebus on a pogo stick. "

      Yeah and once on the Harddrive it's but in oh so obvious places all over. Not only that, very little of the useful software has any links anywhere for easy finding, you have to do a find to see where it was put.

      "Open GL? Why the hell would I need Open GL?"

      For 3-D modelling apps that are being migrated from SGI to Linux as people leave the burning ship. Not to mention video games.

      "Why did it take you 15 minutes to find the PPP dialer? What kind of shitty distribution are you using?"

      Mandrake 8.0

      "Network where hard drives are shared? Oh, please, what newbies do *THIS*?! They ain't newbies if they can, on any operating system."

      Try OS X which has a little button to click that "Starts file sharing" in the prefrences, under the aptly named "Sharing" button.

      "Put things in the menu? RTFM, though it's usually been my experience that you need to sacrifice three goats and carry out the ancient ritual of "Dragon Drop" or some such. I dunno what it is, but it sounds messy, like a dragon crushing a small medieval village while crapping and flying by simultaneously. You think bird crap on a car is nasty.."

      Just because your OS can't drag and drop doesn't mean others can't either. This has nothing to do with putting things in the menu anyhow.

      "Bah. I'm actually disgusted with modern Linux distributions. RedHat 7.1 makes it so even someone's pet rock can have a working install up and running in minutes."

      With a default install that is about as secure as leaving your car running at a gas station unattended in New York at 4am. Don't forget to being to shutdown those network servies that "newbies" won't be about to use anyway which are on by default.

      "For the love of god, I didn't have to go digging through any configuration files!"

      Yeah and you didn't try to do complicated tasks like hooking up a second harddrive after the install or turning off network services.

      --

      Burn Hollywood Burn
  183. Similarly by Anonymous Coward · · Score: 0
    Why the FUCK should we care what YOU think about this?

    Jesus Christ, get a grip, you moron. All you do is cater to the typical Slashbot group-think mentality and get modded up for it.

    People like you make me sick.

    Idiot.

    1. Re:Similarly by Anonymous Coward · · Score: 0

      Sam has been in the computer business for 25 years and is finally sick of the stress. He quits his job and buys 50 acres of land in Vermont as far from humanity as possible. Sam sees the postman once a week and gets groceries once a month. Otherwise it's total peace and quiet. After six months or so of almost total isolation, he's finishing dinner when someone knocks on his door. He opens it and there is a big, bearded Vermonter standing there.

      "Name's Enoch... Your neighbor from four miles over the ridge... Having a party Saturday... Thought you'd like to come."

      "Great," says Sam, "after six months of this I'm ready to meet some local folks. Thank you."

      As Enoch is leaving he stops, "Gotta warn you there's gonna be some drinkin'."

      "Not a problem... After 25 years in the computer business, I can drink with the best of 'em."

      Again, as he starts to leave Enoch stops. "More 'n' likely gonna be some fightin' too."

      "Damn", Sam thinks... "Tough crowd." "Well, I get along with people. I'll be there. Thanks again."

      Once again Enoch turns from the door. "I've seen some wild sex at these parties, too."

      "Now that's not a problem" says Sam, "Remember I've been alone for six months! I'll definitely be there... By the way, what should I wear?"

      Enoch stops in the door again and says, "Whatever you want, just gonna be the two of us."

  184. Re:total cost of X-Windows by ameoba · · Score: 0, Flamebait
    This is not a victory for Linux. This is a victory for one old variant of Windows: yes, X-Windows.

    I only hope that this is some attempt at a play on words. The term "Windows" is undeniably associated with Microsoft. The only times Microsoft has had anything do do w/ unix were the release of Xenix, a now abandoned Solaris port of IE, and using BSD code for their internet tools.

    It is perhaps to avoid any unneccesarry connection s to Renton that the X Consortium officially suggests that only the terms X, X Window System, X Version 11, X Window System Version 11 and X11 be used to describe the software.

    Unfortunately, the innacuracies of your statement don't stop with the attempt to be cute w/ the MSFT/X connection. Being able to see your desktop from whatever machine you log in on not "just a dream in the Windows world". It's quite feasable under NT, using a facility called 'travelng profiles' or somesuch.
    --
    my sig's at the bottom of the page.
  185. OpenOffice in beta. by pschmied · · Score: 1

    Hope this doesn't sound troll, but use KOffice. KDE 2.2 should be out today. I think it will include a much improved KOffice.

    -Peter

    1. Re:OpenOffice in beta. by xZAQx · · Score: 1

      Yeah I heard KDE2.2 was coming out today also. WhereTF is it? KOffice seems superior (read: WILL be superior when it is stabilized) to StarOffice for one reason: StarOffice is F'ing slow! Not too mention that the icons and user-interface in general for StarOffice totally SUCKS. However, I use StarOffice everyday until I get another option.
      Ja Mon, We Trollin'

      --

      We dance to all the wrong songs.
      --Refused.
  186. Re:So Robin, I gotta ask by jheinen · · Score: 2
    Yeah, office drones routinely install their own OS. Uh huh.

    Of course, having installed all flavors of Windows more times than I can count, I can state unequivocally that many Linux distros are much easier to install than Windows. Have you ever tried to get NT running? It's not exactly easy.

    --
    -Vercingetorix
    "Necessitas non habet legem." -St. Augustine
  187. Re:Good Move by Anonymous Coward · · Score: 0

    most of these places the people who are actually using the systems spend very little time (if any at all) using the OS themselves.

    usually they just boot up. click on one icon on the dektop and spend the rest of the day inside their application.

    the trick is getting their 10 year old custom dos database app to work under linux, then all you gotta do is tell them which icon it is on the desktop

  188. Re:So Robin, I gotta ask by Rob+Mac+K · · Score: 1
    I would generally agree that Linux Setup is much easier than Windows. But given an OS is installed, its much easier to double-click on a self-extracting exe and get a program installed, than it is in Linux. Consider RPM. Do an rpm -Uvh, and if you have the dependencies, its all good. But if you don't, it spews and barfs about not having some random ass library. The best thing you can do is googlize the library name it spewed, and hope you can find it.

    Just go to rpmfind.net and put in the name of the missing library. Heck of a lot easier than "Install Driver Diskette" that Windows would ask you for ("WHAT driver diskette???").

    I'm emailing this to my boss, as it sounds exactly like the kind of thing our (dirt cheap) organization would want to use. (But no, we'll keep on paying Bill his danegeld...)

  189. Re:I submit to you by Anonymous Coward · · Score: 0

    the comment about backups was certainly FUD. I support about 150 windows machines at work and if windows or MS Word does die, you'll only lose unsaved changes. This is very rare though, I only get about one reported case per month. Now if the entire hard disk dies which has nothing to do with the OS, then you might lose days of work.

  190. Re:total cost of X-Windows by mjh · · Score: 1

    Personally I'd mod your post up, but I can't so ...

    In anycase, I think you did miss the point that I was trying to make. The point is that forcing the user to download data (either large or small) without respect to whether or not they're going to use it seems prone to create the problems that you are able to fix. That makes your fixes just bandaids. The real problem is a poorly designed architecture that requires you to download everything, even if you aren't going to use it.

    And that's not really a function of the file sharing mechanism. That's a function of the way that the underlying operating system provides information to user programs. The windows way is braindead. The unix way scales much better.

    --
    Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
  191. Re:Not a fair test of ease of use by Anonymous Coward · · Score: 0

    You think you are ever going to make linux the system of choice for the world without them ??

    people use at home what they use at work and if you dont win the corporate market you dont have a fucking chance of winning anything else !!

    The systems dont interoperate well - Star Office turns most MS docs into shit and wont cope with complex formatting (i use it at home) which defeats the purpose of it for offices (home users are different) The office support person.

    What my staff have to do
    Maintain Servers and network equipment
    Manager and maintain phone systems and
    photocopiers and printers and everything else in the office
    Manage 20+ Metaframe Servers
    Maintain and manage mail systems and firewalls
    Web development and security
    SAP support and development
    Desktop management and upgrades
    Hardware inventories and systems support
    etc
    etc
    etc

    They maybe have about 10% of their day for supporting desktops and what we do is if a machine wont work we reimage it - we run a Win 2k SOE and simply do a RIS rebuild - fast and efficient and we have build with the main software installed on it and the rest SMS delivered - users dont store any data on their machines.

    Linux would increase the desktop support costs for us (we hav done a very comprehensive cost analysis PLUS there is the problem of getting suitable, experienced industry qualified support staff who can also and willingly, support win and win servers without complaints or 'we really shouuld switch to this'.

    Corporates buy the products they buy for a reason and if you think users on a corporate desktop would not break a system then youre mad - i have seen it done to locked down and secured environments, we dont have unlimited funds so we cannot change

    Pity really cause i love linux.

  192. Re:OfficeSpace Linux by Anonymous Coward · · Score: 0

    Linux prints better than windows. if you use quality hardware.

    If you spend less than $400.00 on a printer then you are buying Crap. Hell _ can print "pantone" and even make color seperations on the dye-sublimation printers here and every other ptinter in this office. easily...

    Linux prints faster easier better than the windows machines does....

    What's your beef?

  193. I R0x0r! You SUX0R! by Anonymous Coward · · Score: 0

    FIRSTUS POSTUS, BEEOTCHAE!!!
    I'm sure to get it this time!!!



    pleeeeeease?!!!!

  194. Re:Invalid comparisons by SClitheroe · · Score: 1

    Wrong. All Windows-based clients automatically get a CAL to utilize Terminal Services. You are only paying for the server software, in most cases. If you are using dedicated thin-client hardware, it most likely ships with the CAL built right in.

  195. Ehrm... just random nose (AKA: Rant!) by curious.corn · · Score: 1

    Yeah WindBlows is easy to administer for Home Use... shure... as hell!
    I somehow recall that quite a few IIS were deployed unknowingly by home users just because some popup said the $%& application needed to install some (boh... you're not supposed to know anyway) component from the W2000 CD.
    Cool, just made it so much easier for Code Red to FSCK happily.
    APROPOS... actually IIS had started to pick up on Apache recently. Could this increase in the installed base incidentally (cough!) derive from some wild dependency in $%& popular M$ new toy (notepad?)
    So back on topic... Shure installshileds are so much easier to use... no dependency prob absolutely... if there is one, WTF just pack in the whole damn shared lib!!!
    What's the prob dude? Still stuck on analog modem? Ohh come on, get connected! These aren't the '80 any more, get a spakin' DSL/CABLE now! Yeah... dj-ing with 3-4 CDs is a major PITA with commandline rpm but so is dl freakin MBs of data for a stinking shareware!
    I just don't undesrtand why can't multi-disk distros put a db of all the rpms so when I try to install a package I get to know what to get from disk1,2,powertools before fishing out any CD! BTW...Many times I had to guess the name of a package to satisfy a dependency such as mistery-lib.so.0.0.1 grrr...
    Karma down below zero, huh?

    --
    Mi domando chi à il mandante di tutte le cazzate che faccio - Altan
  196. Re:Invalid comparisons by q-soe · · Score: 2

    We have over 200 staff running Citrix Metaframe on wyse terminals with Win2k Terminal Server on the back end and heres the rub.

    Its a great solution BUT
    1. Be prepared to increase your bandwidth A LOT - most of these users are on remote sites and we have one here with a 320 k link and 20 staff that is slower than a wet week -Citrix admit (off the record) that runing a full desktop and apps sucks up as much as 32k each desktop
    2. Servers - Minimum has to be a dual pentium with a gig of ram - we specced all ours to be quad xeon with 2.5 gb and they work - but the costs hurt
    3. No FDDs, no CD roms, Palm Pilots are shit to set up and much of the software doesnt run properly - Flash for one, printer driver unsupported etc etc.

    But i agree with the comment on admins - the MCSE as god syndrome has fucked this industry and left us with morons - but dont blame MS for that totally, the training companies and the corporates did it.

    I agree lets see an honest comparison

    --
    I refuse to argue with Anonymous Cowards - if you want a discussion get an account....
  197. Re:That is just bullshit. by Chuck+Messenger · · Score: 1
    I didn't say your business should or should not give things away for free. What I'm saying is that the open source phenomenon is a fact of life. It's great for consumers. Businesses must adapt. In the end, the economy is enriched. See -- the thing is that nobody is "giving things away". Giving something away is like this: I have a computer, I give it to you, I no longer have the computer. That's not what's happening.

    A business who open sources their software may have little downside, and potential upside. Think of Netscape. It can be a very smart move. The nature of software is very strongly toward a single huge winner. The market craves standardization. But whereas a traditional business might sell out to one of the big fish, in the software business, the big fish don't want to buy the little fish. They want to _eat_ the little fish. It would do nothing for Microsoft to buy out Netscape. The software's completely incompatible.

    So what is a software business to do, when it faces being eaten by a big fish? Rather than simply going bankrupt, the software business can instead shift to a new model. They can open-source their software (something which actually costs a certain effort -- it's not free), and give it a new lease on life. Something which would otherwise have become worthless, instead retains some value.

    Another way to look at it is as a clash between marketers and programmers. In general, marketers will beat the programmers every time. But open source changes the balance. A lean programmer-rich operation can take on a highly-capitalized market behemoth, by open-sourcing their code. It doesn't cost them that much, if the business is basically a consulting business. Within their open-sourced architecture, they have a unique ability to add value -- to keep the contracts coming in. All at a tiny fraction of the cost of the market behemoth. Also, small independent developers can find great value in using (and in the process, adding to) the open source codebase.

    And so, by this mechanism, the software business may not actually be winner-takes-all, ultimately. Time will tell -- it's too early to see whether open source software will truly challenge the Microsoft's and Oracle's of the world.

    In any case, whether it does or doesn't, there's nothing nefarious about it. It's quite natural. Just a fact of life which is unique to the software business.

  198. Re:Not a fair test of ease of use by evilquaker · · Score: 2
    Windows systems can be and are regularly used, totally unsupported, by novices. They add and remove programs and occasionally add stuff like printers and it's not a significant problem.

    Exactly how many novice Windows users do you know? I can't count the number of times I've been asked to fix my girlfriend's parents' computer... usually it's because they got infected with a virus or Windows decided to gut itself. Currently, my mom can't use OE to get her email through MSN. They sent an email to their users a few months ago detailing changes that needed to be made to make it work, but she couldn't figure it out (and I couldn't help her over the phone...). So she's without OE email until I come out for Xmas. (She uses Hotmail as her primary email anyway...)

    Office workers are supported, so this issue goes away

    Home users are supported too... not "officially", of course, but by someone who "knows computers", so your "totally unsupported" claim is a bunch of bullshit.

    --
    To within half a percent, pi seconds is a nanocentury. -- Tom Duff
  199. So Why Has Nobody Done the Obvious? by Anonymous Coward · · Score: 0
    Why has someone like Redhat or one of the Linux hardware companies not assembled a complete, working, out of the box, bundle of compatible hardware and software? This would include: a working Linux OS tailored to the business user's requirements and working business applications?

    I mean fully working, not working with a few patches, a few shell scripts and a couple of hardware tweaks, but fully working, out of the box. Use the Apple iMac as a target.

    A few different models could be offered, targeted and tailored to different types of user.

  200. Re:skeptical by flbeachlf · · Score: 2, Informative

    The 18GB of disk is used for just KDE and not other applications. Those are on other servers. The server could run on far less than 18GB, but you can barely get your hands on smaller drives now. WordPerfect, email and other items that are saved are on the other servers. The 300,000 savings comes from projecting out having about 450 units, and swaping them out on 3 year rotations. 150 per year, budget 2000 each. 3 year upgrade cycles is not 'aggresive', and in fact about 1/3 of your users will be disatisifed with performance in the last year of the user of their machine. While thin clients are 750 dollars, they have a 10 year duty cycle. That comes to 75 dollars a year. A 2000 dollar machine every 3 works out to about 700 dollars a year. Plus you know darn well you have thrown a few extra parts into each of those machines during the 3 years. Some extra RAM, some extra harddrives, etc. The 750 dollar price for a thin client is a sealed terminal, with no moving parts. No extra costs, because nothing is upgraded. I wish as you mentioned that no one here at Largo used email, because it should would make my life easier! ;) In fact, all 800 employees have email and probably 600 of them are heavy users. Around 200-250 users are in email during the day. Email comes from another server, currently GroupWise on OpenServer. This isn't a shop where people just have a few green screen windows open. We have graphical software running all over here, some from NT and most from Unix. The price quoted for Exchange is accurate, and perhaps could go higher. Everyone forgets that you have to start up the Win32 *client* software on NT then too in order to use it. It isn't just bringing up Exchange, its bringing up 250 concurrent Outlook sessions too on WTS. That means 800 NT logins, CALs. Centralized NT doesn't hold as many users, so then we have to bring up clustering, and *hope* we can run 50 users per server....and run 7 servers just to provide Outlook. Instead, using Bynari/Insight the server AND gui Client will all be brought up on the same machine. The post office will deliver email, and the 200-250 clients will all run on the one machine. The cost savings is high, along with much better stability. Anyone that doubts this model is welcome to fly to Florida, we would be happy to give you a tour! ;)

  201. Re:Yes it is by mpe · · Score: 2

    If Linux were pre-installed like Windows, this wouldn't be an issue.

    Guess what corporate admins tend to do with Windows OEM installs... The only people who actually tend to use these setups are the home/hobby group. Even then OEM installs can be sub optimal, especially for users outside the USA.

  202. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    What are these trousers all about? They're made out of jam. Totally useless!

  203. Re:Won't office working kill Linux? by daemia · · Score: 1

    I work on the side for a professor who happens to be a partner in a real estate firm. His only reason to have a PC at home: so he can check e-mail and read word/excel documents.

    The same goes for most of his employees. They're mostly 20-30 somethings who are heavily interested in real estate and finance, and could give a shit about computer games, the latest graphic cards, the coolest new gadgets, etc. Most of them don't have kids yet, and they just want to be able to write up a proposal at home or surf the web. So why are they all running Windows?

    Because that's what the firm uses in its offices. They have had no exposure to other options. All they have experienced in computers is the Windows machine at their cubicle, so when they go shopping for a computer, they want what's familiar to them: a Windows machine.

    If my professor and his firm switched over to linux, I'm pretty confidant his employees will want linux machines at home too. In non-tech industries, this trend seems to hold pretty steadfast - the real estate guys could care less about which OS they use, as long as it works for them both at work and at home.

  204. Re:do you have a point under that rant? by twitter · · Score: 1
    It doesn't really matter, because they're not going to suddenly start thinking like kernel hackers because we think they should.

    kernel hackers read asm and binary. I read text. Windows is difficult to modify. Linux is easy. Force comes from MS and others who seek to profit at your expense.

    --

    Friends don't help friends install M$ junk.

  205. Re:So Robin, I gotta ask by elefantstn · · Score: 2
    This is an ideal case of Linux use; home desktop users will have quite a time getting galeon installed.

    I guess I don't understand what you're getting at then. If your point is that using a computer is easier for someone who has an admin working for them than for someone who doesn't, you're right, but that's not really OS-specific. Are you trying to say that this case study doesn't prove that Linux is a good home desktop system? If so, you're right, it doesn't prove that, but I don't think anyone is trying to say that it does. The point of the study is that Linux is a great choice for large organizations with office-type requirements.

    But given an OS is installed, its much easier to double-click on a self-extracting exe and get a program installed, than it is in Linux.

    True enough. But if it the self-extracting exe does fail, you're SOL. No amount of googlizing can save you. And you can do that in Linux (e.g. Mozilla's installer), just most non-commercial app developers don't. And then there's the ever-popular "Remove Program" option, which usually doesn't remove everything. But again, this is tangential to the original point of the story, which is that Linux is easier to set up and admin for a large office organization.

    And if you think you retort was A)ever-so-witty or B) sarcastic or even C)original (look at the number of clone posts), you seriously need to go and watch some Eddie Izzard :)

    Proof once again that self-deprecation gets you nowhere on Slashdot. :)

    --
    If it ain't broke, you need more software.
  206. Re:So Robin, I gotta ask by mpe · · Score: 2

    IMHO, the best way to provide corporate desktop computers is to buy hundreds of identical boxes, find the optimal installation for Linux and required applications, and then clone that configuration.

    Remember than Linux and Windows have different ideas of "identical". Simply having PCI cards in a different order is sufficent to be considered different by Windows.

    so in Linux you'll spend hours on each one downloading drivers, setting up the configuration, etc. Windows pretty much requires the same time if you install it yourself and bother doing it right

    IME this happens far more often with Windows than Linux anyway

    but when you buy pre-configured boxen, it certainly looks like you've saved all that labor

    Except you havn't because it ends up taking twice as long to hammer the OEM install into something you can connect to the network and have a reasonable chance of working than it would to have done it from scratch :)

  207. Re:they're running Windows by flbeachlf · · Score: 1

    That actually isn't true. WordPerfect runs in Xwindows on Unix. The bulk of the software here is running on Unix/Linux over Xwindows. While Excel, Powerpoint and Access are currently coming from WTS on NT, they are going to be removed in favor of OpenOffice hopefully in FY 2002.

  208. Re:total cost of X-Windows by Karmageddon · · Score: 1
    what about the registry? you didn't address how the registry gets shared. There isn't a single modern windows app that will run without its registry settings... how do solve this. When I started this off by saying "share the desktop", surely you didn't think it would be meaningful to do so without access to your favorite apps... Idiots could and will fubar just about anything, including syncronized file systems for Unix (AFS?)

    c'mon, the fact that any config could be screwed up is a pathetic attempt to draw attention away from the fact that Microsoft Windows simply cannot do the things that X Windows can. With X Windows, I can walk up to any X-enabled workstation (the unix GUI) and I can run some or all of my stuff from my home directory anywhere in the world (firewalls willing), and I don't have to install or configure anything to do it.

  209. they're running Windows by tim_maroney · · Score: 2
    I was surprised to read through this thread at 3 and find not a single reference to the fact that this system is serving up Windows software (WordPerfect) to Linux thin clients. It's hardly a Microsoft-free utopia. In fact it's primarily Windows software running remotely. So I'm not sure what point this is supposed to make about the prospects of Linux as a desktop operating system.

    Tim

    1. Re:they're running Windows by tadas · · Score: 1

      Uh, read the article again and you'll see they are running Word Perfect from an SCO Unix server....

      --
      This page accidentally left blank
    2. Re:they're running Windows by tim_maroney · · Score: 2
      Thanks for the info. I checked the WordPerfect system requirements and it said that Windows is the only supported operating system. However, I now see on the full products listing page that there is a Linux version, which is not referenced from the main WordPerfect page.

      The Linux version of WordPerfect appears to be an end of line product. The Windows versions have been updated while the Linux version has not, and the product is not for sale in Corel's online store. In any case, it is commercial, not open source.

      I had a hard time finding out exactly what application software was being used based on the article and its supporting materials. However, when I saw references to Citrix and Windows terminal server, I could see that this was not the free-software, Microsoft-free paradise one would expect from the glowing summary here. As you've confirmed, the users are actually running Microsoft Office and other commercial software in a remote mode. I apologize for getting the Windows software in use wrong, but I think my main point still stands. Even if regular users are able to get by with KDE as a desktop shell these days -- and I don't doubt it -- when it comes to the applications they need to do their work, they're still dependent on commercial software, and on Microsoft.

      Tim

  210. Re:That's not FUD Ti-MAY by mpe · · Score: 2

    The story says how the admins like being able to do software installation and maintenance centrally instead of having to run around to 400 Windows(TM) boxes.

    In process interrupting the work of 400 people...

    Which in turn leaves them time to help out the average Joe User with his/hers problems. Installation shouldn't be left to Joe anyways.

    Actually it goes further, in that it shouldn't even be possible for Joe to install anything.

    Of course this only works in a office-setting as the one described.

    Which is a very large chunk of computer usage anyway

    Guess most people can't afford a sysadmin at home ;-)

    In this situation they might be called "relatives" or "friends"...

  211. How did you begin to use NT ? by da5idnetlimit.com · · Score: 1

    Look, just this question ...

    How is it you started using MS OS at home ?

    Most of us (Sorry for presuming) had their first contact at the office, using 3.11 Workgroup (*Good Ol' Time* 8), them came home one day with their first PC and used...let's see... 3.11 ? because you had an handy copy on admins desk ? and already used it everyday ? no ? really ?

    My 0.2 cents...

    --
    It takes 40+ muscles to frown, but only four to extend your arm and bitchslap the motherfucker
  212. Re:That's not FUD Ti-MAY by isorox · · Score: 2

    Linux is hard to admin, but I have friends that walked in and use my compter with no problems, they can barely use windows. (OK, I have Enlightenment and virtual desktops so they were shocked when their windo scrolled off the screen)

    Its hard for a computer admin (I.E. for home computers), but not for the end user. KDE, QVWM and the like offer a comfortable (ugly) windows-alike appearence so anyone can do their daily chores. They dont have to install software,set up dial up networking or anything in the office, they justhave to write the letter. Once linux is set u there is no problems. Different permissions for different users (i.e. users, root etc) mean thatit is less likely to need re-installing every few months.

    As for the "elite linux user" crowd, they dont want to be bothered by peope asking "where is my start button" for the 5th time that day. Sites like www.linuxjunior.org are the places to go to for that sort of help.

    I've been using linux exclusivly for 6 months, and using it as my main OS for 18 months, yet I have only just ventured into some of the more technical mailing lists. It was 6 months before I understood HOWTO's, but NHF's, PETS and helpful people on newbie discussion boards (LJR, LNO), got me on the right track.

  213. So they're not using MS by WildBeast · · Score: 1

    then shouldn't we expect taxes to go down or is the government screwing us as usual?

  214. more! more!! by Bad_CRC · · Score: 2, Insightful
    That's the single largest remaining obstacle to Linux as a desktop OS... Userbase.

    It's a big hurdle though. Every bit helps.

    If Openoffice gets up to speed, the transition will be even easier.

  215. This reminds me of... by sheldon · · Score: 3, Troll

    The story about how Mexico was going to deploy Linux in all their schools everywhere...

    Followed up a year later by another story stating that never happened because Linux was too hard to use.

    I say /. should revisit this city a year or two later when the current support tech leaves and find out if the decision to use Linux is still in place.

    1. Re:This reminds me of... by Eccles · · Score: 1

      The story about how Mexico was going to deploy Linux in all their schools everywhere...

      Followed up a year later by another story stating that never happened because Linux was too hard to use.


      That wasn't it at all. The primary problem mentioned was the inability to get drivers for their "winmodems." Nothing about Linux being inherently hard to use.

      --
      Ooh, a sarcasm detector. Oh, that's a real useful invention.
    2. Re:This reminds me of... by Roblimo · · Score: 5, Insightful

      1) Largo has been running a Unix shop and thin client network for years. Only the switch to Linux and KDE 2.1.1 is new. I doubt that one or two sysadmins leaving would change things.

      2) This is a done deal, not a "someday" or "we plan to" thing. I wandered around Largo city hall and talked to actual, everyday users.

      3) I'd like to go back and speak to Dave and Mike in a year, yes -- to see how their plans to use OpenOffice pan out. The biggest holdup (as I wrote in the NewsForge story linked to above) is the lack of a good OpenOffice filter for WordPerfect files.

      - Robin

    3. Re:This reminds me of... by mvdwege · · Score: 1
      From a user's perspective, if they want to get their PC on a network, they want to turn to the page that steps them through getting their PC on a network. They do not want to waste time reading half a dozen How-To's explaining the theory behind TCP/IP.

      In my opinion, they had better fscking learn! I am getting sick and tired of people going: "Oh, I thought I was immune to that virus. After all, I am running a firewall, am I not?"

      What is causing problems like Melissa, ILoveYou, Anna Kournikova, Sircam and last but not least Code Red is the damn attitude that people shouldn't have to learn even the most basic things about computers and the internet before using them.

      What is needed is not a dumbed down install, or a dumbed down GUI, nor even dumbed down documentation. What is needed is documentation and lots of helpful patient people to teach newbies to understand their computer beyond simply "click this, then that, then click Finish".

      Mart
      --
      "I know I will be modded down for this": where's the option '-1, Asking for it'?
    4. Re:This reminds me of... by Oztun · · Score: 2

      I guess you and all the people who moderated you failed to read the article as usual.

    5. Re:This reminds me of... by xonker · · Score: 1

      Actually, this is a bit different, Mexico announced they were going to do something, but faltered in the implementation.

      This story is about offices actually using Linux.

      I also have a strong hunch that a big part of the failure to move Mexican schools to Linux had more to do with resistance on the part of users rather than actual difficulty of Linux. Let's be honest, being a Linux guru is hard. Configuring Linux in an office should be the job of a Linux professional, and users should be instructed on its use. Using StarOffice, Netscape, KDE or GNOME (or your favorite Window mgr.) isn't hard, but it's different. Users get frustrated easily, and often whine that something is "too hard" and demand their old system. I've seen the same phenomenon with people forced to migrate from the MacOS to Windows or from Windows 3.11 to Windows 95.

      If you happen to prefer Microsoft to Linux, or if your favorite application happens to run only on Windows, that's okay -- but as an end-user Linux is really no more difficult to use than Windows when it's properly set up. IMHO it's easier b/c once a user is used to the apps and interface, they're not crashing on a regular basis and disrupting their workflow.

    6. Re:This reminds me of... by wct · · Score: 5, Interesting

      That's twisting thet truth significantly. The major reasons cited in the Wired article for the failure of Linux adoption were:

      • Problems with hardware compatibility with theexisting computers in use. This would not apply if compatible hardware had been initially targeted upon purchase of the system, as it had been done with Windows.
      • A lack of local Linux expertise among teachers. Just because the teachers are not experienced with using Linux as opposed to Windows does not draw the conclusion that Linux is more difficult to use - just that the knowledge base is not there yet.
      • Political movements from the Government. Of course proprietary vendors weren't going to just sit back and lose out on a contract this large.

      Furthermore, it appears the ScholarNet initiative is not over yet. The current progress has not achieved the penetration desired, but future iterations hold more promise, as hardware compatibility improves and the "seeded" Linux knowledge from the successful installations trickles down.

      Anyone interested in the attractions of Linux implementations in developing countries might want to have a look at a paper I wrote for a final year Engineering unit: postscript version. It has some mistakes in it I haven't corrected yet, but I'm open to revising it :)

    7. Re:This reminds me of... by poiuty · · Score: 5, Interesting

      That raises an interesting point, which I find is often overlooked - documentation.

      I'm not talking about man pages/how-tos etc (which I personally find are usually of a much greater standard in terms of usability in an open source arena), but outlining:
      * the exact steps taken to build the environment in the first place,
      * maintenance steps (the where/why and how of upgrades, bugfixes, sec pathces etc)
      * new user tasks - from both the admin and user perspectives
      * general usability guidelines

      If these tasks are done at the beginning, and tailored for whatever particular business environment you are in then I've found it is much easier to get it accepted by management and perhaps even spread to other departments.

      One common stumbling block I've come across in trying to build these types of office environments is management fear that if I (or the admins with experience with open source setups) were to leave then they'd be stuck - after all it is much easier from a corporate view to find someone familiar with setting up/running a wintel / nt backend environ than linux.

      Providing detailed outlines covering conception through to delivery/expansion really helps make a choice like this seem much less risky from the management view. After all if you are the only open source 'evangelist' in the company it is going to be a tough sell no matter how convincing your arguement.

      When it is time to move on the steps you leave behind can help less experienced admins really get a grasp on not only the how, but the why of 'open offices'. Its how I really started, and I've now left many converts in my wake.

    8. Re:This reminds me of... by fritz · · Score: 1
      Since they've been using 'nix with thin clients since 1992, I think we can be pretty confident that the picture will remain the same in a year or two:


      Networks and thin clients are not new to Largo (motto: "City of Progress"). The city started down this path in 1992 with SCO (now Caldera) Unixware and its Motif-based IXI desktop that, Dave says, "looked a lot like Windows 3.1." Later they started using KDE 1 on both OpenServer and Unixware, and finally, in July 2001, made the switch to Red Hat Linux 7.1 and KDE 2.1.1, a change Dave says "has gone really well."


      Makes it less startling, but part of the point is that here is a stable model other medium-sized organizations might consider emulating.
    9. Re:This reminds me of... by johnjay · · Score: 1

      That is an excellent idea, poiuty. I did a lot of tech support of Windows systems for my company a few years back, and although I've found the level of Linux documentation to be good enough for my purposes (a couple of installations to play around with; no system administration), the average Windows/Mac user wants to spend much less attention or intelligence using his computer than is currently required. (My roommate got an IMac, and the instructions to set up and get onto the internet were about as easy as could be hoped for. It involved 5 pictures, each accompanied by a redundant descriptive clause.) What would be perfect for teaching new users would be a system similar to everything2 called something like "linuxnewbies.org". All the simple questions answered in understandable, easy, and cross-referenced format.

      I actually use everything2 for this type of thing already, but it's not really designed for idiot-proof consumption. You have to know a bit about what you're looking for and the most new users don't even know that.

    10. Re:This reminds me of... by fors · · Score: 1

      Guess what? I've been using and working with computers for over 23 years and I agree with the guy above. Man and info pages are way too hard to read and understand. If it is a program or command that I have never seen before I want it to spell out what it does, how it does it, and how the command should be used in very easy terms. I want example of the most common uses and when, where, why, and how to use different switches. Not because I don't know what I'm doing or can't read at a high level but because I know how easy it is to do damge to my system by doing something in the wrong way. I want documentation that is almost impossible to get confused by. It also needs to be easy to find. Proper documentation can and will teach even newbies how and why to use a command in such a way that they can utilize it without much fear that they will screw up their system. It will also have the nice little benefit of helping people who think they know what they are doing from some glaring mistake.

      --
      "If there is nothing you are willing to die for, then you are not really alive." Myself
  216. Re:Do they use StarOffice? by Rob+Mac+K · · Score: 2, Informative
    Because if they do, I feel compassionate for them. Word sucks, but StarOffice sucks even more. Word hangs up very easily, but StarOffice hangs up, in Linux and Windows, and, besides, botches installation, so you have to install all over from scratch!

    Unfortunately, I have to agree with this. I work for a retail chain that has installed Linux systems in all our (350+) stores. Mostly they run our custom app, but fire up KDE to get their email from the corporate center. When someone sends them a MSWord document, they can read it by just clicking on the attachment, which fires up StarOffice.

    The problem is, StarOffice takes *forever* (and a day) to start up! I mean, 30+ seconds is not unusual. So what happens is impatient people at the store click on it half-a-dozen times, which - several minutes later - brings up half-a-dozen instances of SO.

    I'm trying to get them to swtich from SO to something that starts up almost instantly (AbiWord or KWord), but they're reluctant to change (needless to say, I came on board after it was too late to get them to install something that would actually work...)

  217. Re:That's not FUD Ti-MAY by markmoss · · Score: 2
    Do we want to strive to have a product that is acceptable, or a product that is superior?

    On the other hand, "good enough" and FREE is a darned good deal. And if you've worked MS systems long enough, you'll find "good enough" and never crashes PRICELESS.

  218. Re:Not the same by Chang · · Score: 1

    Using roaming profiles and Terminal Services you get the same effect, although as a former TS admin (old version - Winframe 1.8) I'm not a big fan.

    The problems I had with it were too many programs were not designed to run on a multuser system (hardly surprising since NT wasn't designed as one) and so kludgy workarounds were required for even the limited set of apps that we provided via TS.

    From what I understand reading about the Largo install on the KDE mailing lists, it seems that KDE2 has some small issues in this area as well, although in this case they aren't showstopping and he's getting immediate attention from the development team. Sure beats buying a Citrix support contract!

  219. Re:So Robin, I gotta ask by mpe · · Score: 2

    BTW, any administrator that lets users install their own software is a moron

    Except that if the users have Windows boxes sat in front of them then stopping them installing software can be very difficult.

  220. Re:total cost of X-Windows by HeUnique · · Score: 5, Insightful

    Roaming profile... oh no, deja-vu.. nightmares...

    Seriously though, I was administrating a company which all users had roaming profile - and it's a PAIN in the ass if a user move from one machine to another - you simple have to wait until of his desktop will be copied from the server - sometimes is few megabyes, but some heavy users have gigabytes of data to move...

    On Linux/Unix it's different - nfs mount, finished...

    --
    Hetz (Heunique)
  221. How Linux can make it to the desktop... by rayd75 · · Score: 1

    Every now and then we see stories such as this touting that some organization has adopted Linux. The truth is that Windows still has the desktop locked tight. I'm a sysadmin in a pretty much Windows only shop and I can tell you that I'd love to introduce my users to Linux but in our environment, the fact is that we use way too many custom apps built around Windows. Sure, these could be ported but not all at once. What Linux needs is a reliable, simple, free X-server that will run on Windows. This would allow niche apps to be ported and run from a Linux server without the pressures of having everything ready for a Linux desktop at the same time. Once this has gone on for a while, more and more of these niche apps will be available on Linux making it a viable alternative at the desktop. I've dealt with many third party vendors and found that there are lots of programmers playing with Linux but the only (enterprise niche) apps that are making it to Linux are ones that can run on a server and don't need any client interaction.

  222. Living near Intelligence by ChaoticCoyote · · Score: 2

    I'm glad to see that Largo is showing originality, courage, and technical savvy by going with Linux.

    Of course, the company I'm part of has rejected Linux and Unix completely; they're too scared to get into a market that the top brass doesn't understand. Our company can't expand into new markets because those markets use Solaris/Linux for heavy-metal processing. SO they stay in their nice, safe (?) niche, too frightened to take a risk on the future. The support staff doesn't want to learn Unix (they hate it without really knowing it), and the owner is enamoured of anything Microsoft. Ah, well -- they pay me well and don't restrict my outside activities, so I can afford to do the right thing on my own time...

    A side note: I hadn't heard about this before -- which tells you how much I know about what's going on in my own area; I'm in Clearwater, which is adjacent to Largo.

    Geographical note for those who care: Pinellas County Florida is just one big city from St. Petersberg to Tarpon Springs, covering a peninsula on the Gulf Coast of Florida. You can find Largo just north of St. Petersberg, and just south of the Scientologyville --- err, I mean Clearwater. ;)

  223. Re:total cost of X-Windows by Karmageddon · · Score: 2, Insightful
    That only happens if you are an idiot and store everything on your desktop instead of an appropriate place

    we all note that you use the euphemism "an appropriate place" instead of saying something simple like "in your home directory". You do this because there is no appropriate place in Windows. It depends on the app, and the apps are overwhelmingly not designed for multiple users.

    I've worked at several places where all work grinds to a halt because everything is nfs mounted and there are network problems; problems I've never had with roaming profiles.

    lemme see... nfs is screwed up because the net is down, but windows shares are not screwed up because the net is down. This could only happen or is only believable, like you said, "if you are an idiot". Because, like you said, "How is an nfs mounted home directory any different from a windows share that gets mounted with the user logs in?"

    Legitimately, you should brag about the things Microsoft products are good at. But networking is not one of them. To brag about MS Windows in an network environment is to show that you don't know anything about the alternatives.

    But in any case, read the rest of the threads here so you can learn that the benefits of running X Windows have nothing to do with the benefits of NFS.

  224. Re:That's not FUD Ti-MAY by Anonymous Coward · · Score: 0

    There's a difference between use, and administration.

    None of those users admins their boxes. If the admins have done their job right, yes, it's easy to use.

    Win9X is easy to half-ass administer, because that's about all you can ever do with it. Really getting into the guts and tuning the crap out requires the same level of competence as linux administration, often more - and only where it can actually be done, which is not much, in my experience.

  225. Re:I R0x0r! by snadsnad · · Score: 0

    wtg on moderating the wrong person.

  226. Re:Invalid comparisons by kiwimate · · Score: 1

    As I said, I'm not going to compare the costs, because you can't. But MetaFrame is an add-on to give extra functionality to an already-extant feature of Windows, Terminal Services, which does come out-the-box with Windows 2000. And, if you're interested, every Windows 2000 client you have (including Windows 2000 Professional) has a built-in license to use Terminal Server. I know, it still doesn't compare to Linux, cost-wise. But you do have more options than people may realise; I'm just aiming to present a little balance.

    By the way, what exactly do you mean by your commment that "it's impossible to set a 'thin-client device' on windows with std tools"? To me, this means that Windows, as it comes, provides no means to set up some sort of thin-client solution. However, it does; part of the Terminal Services solution includes tools to create a client disk maker, which will provide clients for Windows 95, etc. I'll quite happily admit that it's not a complete solution; if you want a Mac client or a DOS client then you need MetaFrame. (I frankly don't know the cost of MetaFrame, but it'll obviously be significant compared to a free solution.) But either I've misunderstood your comments or you're honestly misinformed. I'm not out for a flame or an argument; just to present some balance.

  227. Re:So Robin, I gotta ask by markmoss · · Score: 3, Insightful
    elefantstn, it is quite easy to order in boxen with NT and MS Office already installed. (Probably easier than getting boxen with no OS.) It generally isn't an optimal installation, but it's often good enough for secretaries.

    Where the network admins get involved is usually when it comes to interfacing with the main databases. With 400 seats, you _need_ a database system that makes MS Access look like a toy. (And I speak as one who has attempted to take Access right up to the limits MS admits to...) So unless you've somehow managed to put your whole database onto a IExplorer-compatible website, you are going to have to install a database client on each machine. The front-end one I'm familiar with (for a Progress database running in Unix) is a one-floppy disk 5-minute install, which is a heck of a lot easier than installing Win or Linux.

    IMHO, the best way to provide corporate desktop computers is to buy hundreds of identical boxes, find the optimal installation for Linux and required applications, and then clone that configuration. But if they won't give you the budget to buy computers and put them in the closet until needed, then you wind up ordering one at a time for new hires or to replace broken down machines; almost every !@#$% machine is different (at least from lowest-bidder sources), so in Linux you'll spend hours on each one downloading drivers, setting up the configuration, etc. Windows pretty much requires the same time if you install it yourself and bother doing it right, but when you buy pre-configured boxen, it certainly looks like you've saved all that labor -- except for the six times that box is going to crash or catch a virus and have to be re-installed, but that cost comes later, and management isn't going to add it up and realize that buying the alleged industry standard was really boneheaded...

  228. Re:So Robin, I gotta ask by Telek · · Score: 2

    Funny that, didn't realize that you're running in 640x480 mode. I'd suggest that a better idea is to have the little text-boxes set to wrap=physical which means that it'll wrap at the end of the box, regardless of the size of your screen.

    BTW - I've been an admin here for 2 years, and at most companies that I have been at before that, and most other companies that I know right now, give users "Local Admin" access on their own machines so that when they want to install their own CuteFTP or ICQ or anything they don't have to come yelling to me. It saves me and my team a lot of time. The basic deal is this: you get admin access, and if you fuck things up, all that we will do is swap your hard drive with one with a fresh install on it, and that's it. Takes us 5 minutes if they seriously fuck up their machine (which rarely happens), and if they're spending too much time dicking around themselves their managers will usually find out and yell at them. In either case, it saves us a lot of time in the long run. And, if you know anything about PCs, giving someone physical access to a machine means that they have admin access. Plain and simple. Give me physical access to (just about) any machine running any OS and I can get admin access, not a very difficult task. Sure, it is possible to tie down machines so tight that you can't get in, even with physical access, but it's simply not worth the hassle. So I am not "full of shit", and, by your response, I can see that you've never been an admin.

    And the facts are, as you so quaintly put it, very simple, yes. Largo is using thin clients and in an environment where using something like linux is not a problem. They don't have complicated requirements, and their hardware is limited, so yes, a low-requirement OS with a few apps is all that they need. Try asking a large company that needs all those complicated applications and diversity to use linux, in which the applications aren't there, and you'll find it's not an easy feat.

    And if you think I talk to much, don't read my posts!

    And my post is only Pro-microsoft because /.tters usually tear down MS at every opportunity. They take things that show how MS is decent, find one tiny little discrepency in the post, and use that to tear them down. Then they'll take a post about how linux has something wrong, and just say "Hey, not a big deal. Look at how everything else is good!" Pot and kettle guys... You'll notice that I was also Pro-Linux in that posting as well. I like linux, but unfortunately it just isn't where it needs to be right now to be a mainstream OS.

    --

    If God gave us curiosity
  229. So is my company by LtFiend · · Score: 2, Interesting

    After much look at WinCE devices as terminal systems in our remote offices I was finally able to convince them to give the Netier xl1000 a try. It not only met all the requirements that the CE device could not but it exceeded them in many areas. They are in deployment right now.

    Once that upgrade is done the main offices will move to staroffice and linux later in the upgrade cycles.

    Admitidly the Linux upgrade is planned pretty far off in the future. But it's still a move in the right direction.

    1. Re:So is my company by Anonymous Coward · · Score: 0

      "Admitidly" Learn to read with hooked on phonics did we?

  230. Re:Okaaaay. by Anonymous Coward · · Score: 0

    "Unix (and Linux) has the advantage of following a design philosophy for appications and documentation that is fairly consistent. "

    Eh? Yeah, right...

  231. Re:total cost of X-Windows by Cytotoxic · · Score: 1

    Your roaming profile experience matches mine precisely. I have even written scripts to change the default save/open locations for MS Office, and every employee gets a lesson in where to save files. They still end up with multimegabyte profiles. Another big (HUGE) drain... Internet Explorer. The default location for the cache on several versions of IE is in the user profile! If you have a big hard drive, that could be 60mb, maybe even 2 or three times that. All uploaded to the server every time you log out, and downloaded every time you log in. What a pain! MS definitely does not have this one figured out correctly yet.

  232. Re:That's not FUD Ti-MAY by wobblie · · Score: 1

    you've obviously never worked as a sysadmin, 99% of users are not even remotely interested in exploring their system or anything else. They just want to run the apps they are used to, and that's it.

    If anything, it's the "power" windows users who are the bane of sysadmins, because they are constantly trying to install all sorts of garbage on their machines, and ruining them.

  233. Taxpaying MS Shareholders' Agenda.. by Saeger · · Score: 1
    This is the kind of thing [MS $avings] every elected official should have politely waved in his or her face by concerned taxpayers.

    Except that there's a conflict of agenda's here: The only taxpayers with a real voice are the ones who vote. These voters are typically older and more financially conservative. As it happens, Microsoft stock (now in the DOW30) is usually an important part of their varied financial instruments.

    It seems to me that the "smart," voting taxpayers, would rather have all taxpayers feeding them their Microsoft earnings, rather than saving a bit on state taxes by going with a non-MS solution.

    --
    Power to the Peaceful
  234. Re:Masturbation by the_schnoov · · Score: 2

    The article was indeed preaching the glories of Linux. That's fine, however it's done using half truths (that's half lies for the pessimists among us) instead of the actual great benefits. Some examples:

    "If Largo ran Windows 2000 as a server operating system, Dave says they'd have to run "a substantial server cluster" instead of a single machine, because "NT [or 2000] gets flaky when you run more than 40 clients, while Linux can handle hundreds." Dave has no exact figure for the cost of of an adequate Windows server array for Largo's civic needs; it was obviously so much more expensive than the Linux alternative that it was never seriously considered."

    Half true. I've been using DOS/Windows for years... these guys were running SCO back in 1992. Linux is an understandable (and smart) upgrade path for them, it's familiar and it's compatible. More importantly, they were already familiar with it. However their comparisons to Windows based solutions make me wonder - being relatively new to Linux I'm sure I'd assume things fed to me by popular culture or the media if I was trying to plan a comparable solution. They're right about cost - a Windows based solution to do the same thing is rediculously expensive. It's not however terminally buggy. I personally run Windows 2000 Pro on all but one of my computers - they don't crash... ever. Neither do our NT4 or 2000 servers at work (all 6 of them). Then again, neither does my Linux box.

    If they wanted to run a Terminal Services environment under 2000 with MetaFrame (for sound, true color, etc.) they could pull it off on that same server - with the same thin clients. This document (MS word... sorry) discusses Terminal Services capacity planning - you might want to look here for a rough comparison between the processor speeds in the whitepaper and those used in the article (a few quick calculations show a P-III 933 to be about twice as fast as a P-III 450, of course these are highly subjective benchmarks). Needless to say, they should be clustering under either OS for redundancy, not because of an hypothetically unstable configuration. Server crashes, whether Linux or Windows, generally involve rebooting or restarting services. However what happens when your hardware fails on the single machine supporting 800 users?

    "Their 10-person IT staff supports 800 users running 400 devices (as Dave calls the thin clients). There is no way they could adequately support that many users and devices with such a small staff if they ran Windows on individual desktops. Dave says that if they had gone that route, "We'd be doing nothing but running around fixing PCs all day."

    This is absolutely rediculous. We have 2 people (and 2 more who spend about 5 hours a week each doing IS work) dedicated to supporting about 175 users in 3 offices, all running Windows PCs, mostly 98. Our servers almost universally run NT4. Management hasn't had a single complaint in over 4 months. Email, websites, printers, etc. run without a hitch. If we wanted to make our lives easier - we could always deploy Windows 2000 and deny local administrator to the user of the PC. So long webshots!

    Don't get me wrong - I don't have a problem with Linux. We use it at work for our firewalls, because of the low hardware requirements and the complete superiority of IPChains over MS Proxy server at the time we made the decision. I use it at home for my second PC because I want to learn more about it. However I do have a problem when an OS is touted as the only reasonable solution - when it's not. Linux may be the best way to go for these guys, if so please tell us the real reasons, like the cost benefits (familiarity, lower initial cost, etc).

    My 2 cents.

  235. You forget. No one has installed Windows in years. by Anonymous Coward · · Score: 0
    PCs come with windows pre-installed out of the box. Nobody actually installs windows anymore. Hell, they don't even give a real windows CD with the PC anymore, only an "image" restore disc.

    So in the Win vs. Linux installation war, Windows wins because it's already installed. Work for user is zero. The only way Linux can beat that is to also be pre-installed either alone or as a dual boot system. But I'll betcha Microsoft's contracts with OEMs prohibits the latter option.

  236. KDE vs. Windows UI by truthsearch · · Score: 2

    I can't speak for their applications, but from a pure UI point of view KDE and Win95/98 are very similar. Instead of a start button, there's a K. Menus are menus, you navigate through them the same. Running programs in the bar at the bottom, clock in lower-right corner. Upper-right X in window closes it. Other than that any differences are in the apps they use, not KDE.

  237. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    In an normal corporate work environment, employees are not allowed to install software and must use the desktop configuration provided to them by IT. Compiling apps is not a task Largo city employees will ever face. More accurately, they would probably face disiplinary action for trying.

  238. Re:Linux surpassed W$ in ease of use long ago by elefantstn · · Score: 2
    And how long does it take linux to reboot, a couple minutes depending on the machine? Why is that one action a total waste of your time and not the amount of time to copy the binaries off the cd. I just don't understand this mentality.

    It's not the time involved waiting for the reboot, it's the time involved sitting at the computer watching it so I can reboot it when it needs it. It's a total waste of my time because I have to pay a lot more attention to a Windows install than a Linux install. I can do other things while it copies binaries of the disc./p.

    --
    If it ain't broke, you need more software.
  239. Re:NT/2000 getting flaky at 40 or so connections? by Anonymous Coward · · Score: 0

    yea, right. 1600 x 32 MB = 51200 MB memory required just to get those connections up and running. 51.2 / 4 GB = 12.8 systems. At say $30k for a 4 way proliant your looking at $384k and that is a low ball figure since it doesn't include stuff such as license cost (1600 windows licenses and 16000 winframe licenses), setup costs, administrative costs for that number of machines, no planing for outages, power regulation, cost of housing that many servers, administrative costs. Not very cost effective if you ask me.

  240. Re:BSoD? by Anonymous Coward · · Score: 0

    yknow thats funny. i spent a day touring a prospective employer. they ran a couple odd thousand win2k boxes. they showed me their custom financial transaction software. also their HR dept was all win2k. the help desk was running 2k.

    the only blue screen i saw the whole time down there was someone who didnt know to press start>shutdown, and it took us all of 5 seconds to show them that

    so i guess what im saying is i missed your point

  241. Re:So Robin, I gotta ask by esper · · Score: 1
    The front-end one I'm familiar with (for a Progress database running in Unix) is a one-floppy disk 5-minute install

    Yeah, we use Progress here, too. Run a custom app written in Progress/4GL (or however they write it) within the database engine. We use two primary front ends to the database on the user workstations, both of which are part of most Linux distributions: telnet and ssh.

    Or is that too far from your idea of a "database client" to count? (If so, we've got 50 people using a Progress-based app without any "database clients" installed...)

  242. Re:total cost of X-Windows by Anonymous Coward · · Score: 0
    it was my resentment at the co-opting of the generic and old CS word "windows" when it was granted to Microsoft as a trademark that prompted that remark. However, irony is always lost on prigs.

    travelling profiles (a feature with which I am not familiar) may show you the same colors and shortcuts on your desktop, but that is a far cry from what the X form of windowing does. it wouldn't help you at all with the applications which need to run in a multi-user environment also. either they run on the server which completely won't fly in a Microsoft environment, or they'd need to run on the client in which case the support needs move to the client and you haven't solved any problems.

    Really, you are not as smart as you think.

  243. Re:more! more!! by emoeric · · Score: 1
    would be nice, yes.....i've just gotten used to always having notepad running.....copy from IE, paste in notepad to remove formatting, copy from notepad to your email or whatever.

    works for me

    --

    |---------------|
    practically an AC
  244. Re:Say OpenSource if you're for more IT unemployme by barneyfoo · · Score: 2

    Every progression in the level of automation in our lives is always accompanied by fear and uncertainy among the people the automation replaces. Automation always increases the standard of living of the average american, and drives up productivity. True some people lose jobs, but it's usually for the better. I think it's a good thing we dont have to hire people to draw out schematics for production facilities anymore (replaced by CAD/CAM tools).

    So if you are living off of proprietary software lock-in in a product that has equivalents that exist for free with no strings attatched, then I think it's better for humanity that you find another line of work in the same field (software development). You may not be making as much money, but so will the rest of humanity not be paying as much money to keep your counter-productive enterprise going.

  245. Hooray!!! by Anonymous Coward · · Score: 0
    Does that mean that all of those Microsofties will have to go out and get real, honest jobs?

    If it does, I say, bravo, let's get on with it!!!

  246. Re:total cost of X-Windows by Anonymous Coward · · Score: 0
    So I don't care whether it satisfies some exotic scenarios that no one uses.

    did you read the article, nitwit? did you understand what it was about? No, so stop wasting our time. why would you think anybody else cares about your tiny little corner of the world?

  247. Re:FUD indeed by leonbev · · Score: 1
    "ME, Win2k, 98, XP all have different interfaces! Figuring out how to use them is a pain."

    What a load of crap. ME and Win2K have almost identical interfaces! Win9x or XP's interfaces are also quite simular. Hell, you can even set up XP to look like Win2K if the eye candy bothers you all that much.

    Sure, some start menu options or control panel settings have changed, but it isn't anything that the average user can't figure out in an hour. Compare that to switching from Win9x to KDE or GNOME, where the entire interface will be different, along with most of the user's day-to-day applications. Most people would need a full day of training before they could figure out how to get any work done on their own.

    "If me and my wife can use Linux, anyone can."

    Don't compare an entire organization to just you and your wife. A fully-staffed company takes much longer to retrain than just a few people, and you'll encounter resistance from people who don't WANT to change. Many people have used Windows for their entire computing career, and will naturally be afraid to switch to something different. THEY won't care it it's cheaper or more stable, they just want to get their work done with a minimum of hassles.

    I'm not saying that switching to Linux on the desktop is a totally BAD idea, but don't expect it to be as easy as switching over your home computer.

  248. Re:Masturbation by hazem · · Score: 1

    I know you're expecting a flame for your comments, but I still disagree with some of what you're saying. I work in a shop that has used several flavors of Unix and Windows mixed. The management, for some reason, would love to pay all their money to Microsoft, and replace all of the Unix/Linux boxes with Windows NT/2000/whatever. Articles like this (and the one from a few months ago claiming insurers charge more for insuring Windows over Unix) are valuable because my boss can take these to his boss to help justify our using Linux in the backroom and in several of the labs.

  249. Do they use StarOffice? by jmerelo · · Score: 1

    Because if they do, I feel compassionate for them. Word sucks, but StarOffice sucks even more. Word hangs up very easily, but StarOffice hangs up, in Linux and Windows, and, besides, botches installation, so you have to install all over from scratch!

    Hope they fix it in 6.0, openoffice or whatever, but, so far, I haven't even been able to install their snapshots for RedHat...

    I keep waiting...

    1. Re:Do they use StarOffice? by Caball · · Score: 1

      Did you read the article? Ass.

    2. Re:Do they use StarOffice? by Rashkae · · Score: 0, Offtopic

      I had this probem with SO once,where I was unable to start it after a crash. What I found out was that there was a dialoge box popping up asking me if I wanted to restore the auto-save files. For some reason, the window manager (Sawfish) didn't like this, and refused to display the pop-up dialoge. Star office would appear to just hang. I was able to start X wihout any window manager (xinit) and start Star Office, the dialogue box popped up, I clicked yes, to restore my auto-saves (I had over 10 documents open) and everything worked smoothly thereafter.

  250. Re:I submit to you by scrytch · · Score: 2

    Answer: "Email the file to yourself."

    These people seem to sort of be the poster children for why linux can be used on the desktop.


    I don't get it. I've always done this in windows too. Used zipdisks for big files I didn't want to fill my mailbox with. Didn't have to mount and umount the disk either.

    --
    I've finally had it: until slashdot gets article moderation, I am not coming back.
  251. Re:So Robin, I gotta ask by StarTux · · Score: 1

    "and guess what? Linux is great -- that is if, and only if, you have perfect hardware and perfect setup and a standalone system. The minute that something is out-of-spec, linux goes AWOL and the poor desktop user is SOL because they don't know the difference between KDE and dd. OTOH, I've plopped in the install CD for W2K, filled in a few simple details, walked away, came back 30 minutes later and had a system up-and-running without any problems. Sure back in the day of WinNT4 (I humbly agree that Win9X was a POS, but don't get me started on why those existed and why customers demanded Win98SE and WinME...) there were a bunch of problems, but I have had very few problems installing windows 2000 systems (and *zero* on reputable machines (i.e. Dell), well there was that 1 problem, traced to a defective HD)... And secondly, as soon as the user wants to do something new with their system, they're SOL again, not only because installing isn't as simple as "click here to download, run setup.exe and you're installed" (albiet lately in linux it has gotten a LOT better), but also because the apps simply aren't out there.

    Oh BTW --"

    -Yawn- I'll give you that hardware in certain conditions, but you know the reason, why even mention it.
    If you know what you are doing network installs of Linux are totally easy. Be even easier following Largo's way.

    "To recap, simply, I like linux. I think that it has a lot of potential but it simply isn't anywhere close enough yet to be a mainstream system."

    I tire of this, if you were a user I would be polite...Nahhh I will remain polite. What exactly do you mean by mainstream? Desktop? If KDE 2.2 was pre-loaded then you'd be wrong. If you have used it and tried it then you'd know you were wrong. In fact, KDE 2.1.1 is and was pretty much ready. "anywhere near"...Is a bad statement to make, 2 -3 years ago I would have agreed.

    "Remember this, and the fact that it's manhours spent with linux as well. I hate to be the harbinger of news here, but windows is much easier to use, period."

    The article above suggests otherwise, and if you get someone who is unfamilier with computers then you'd get a different reflection. Then you would realise, all OS's are hard to use.

    "There's no debate about that one, and with XP it just gets easier."

    Are you scared of debate? Yes life gets easier with XP as it takes your decisions away, not as popular move as you think. An OS is their to provide a layer between the hardware and the user. Applications are there to provide varied functions, from e-mail and word processing, to multimedia. Funny thing is, XP covers all this when it does not need to.

    "Try putting your mother down in front of a linux machine, and then do the same with a windows machine."

    Oh man, you really do churn out the same FUD. You are placing someone who has had training on Windows and probably been using it for a number of years, so how they run things without thinking at a high level. Now you put them in front of Linux and its not the same, "GNU Not Unix", well GNU/Linux not Unix and GNU/Linux Certainly Not Windows.

    The real test is to place someone with no experience of computers, you will see them struggle on both.

    "There is a reason why windows is used on 90% of desktops, and why Microsoft is the software giant that they are (reasons beyond the typical slashdottery about squishing competition and cheating and crap), more than just "being in the right place at the right time".. It's because, for better or worse, they have the best set of software products out there. Office and Windows are extremely successful because they're good, and people like them and use them a lot. That's a fact, hard to dispute."

    Easy to dispute, go to the root cause. Windows was the only Operating System you could buy from most manufacturers. Why? People were scared about IBM, as IBM had been a monopoly. So...The people who made decisions on what to put on their networks, or to suggest for employee's to use Microsoft products as that is what most wanted to stantardise on, and yes indeed the only alternative was IBM's O/S 2 Warp. Thinking that a Monolopy (they have been convicted as being one, this was upheld) crushing opposition through illegal ways a crap reason? Its not the only and final reason, but its a pretty damned important one. With no viable opposition, or alternative applications would naturally flock to Windows. Why spend lots of money developing an application for Windows 3.1? Hardly no-one would ever buy it. This is the simple reasoning.

    2 years sysadmin only takes you to 1999, not to 1989-1991 time frame, this is the period of change over. I saw it happening...No one back then had a crystal ball and would see how bad things would get. Trust me, they are bad. One reason for the tech market doing so badly is that there is nothing signficantly new out there, XP is nothing new enough, why should anyone upgrade and I think you'll it not doing anywhere near as well as Microsoft are hoping (I maybe wrong though of course).

    "I don't think that linux will make it as a mainstream OS anytime soon, or at least until most of the linux users (BTW, I think that part of the reason of linux non-acceptability is because of the typical i-love-linux-and-hate-windoze attitude and immaturity, not everyone, but just enough are immature and slander and swear and yell and scream and kick and fuss and act like children to give linux a bad name. Don't believe me? read our very own CmdrTaco. I think that he made some really good points there, the thermostat in hell must have broken that day...:> ) are part of the reason."

    What CmdrTaco pointed out was not that original I saw an article that pointed out that two kids were giggling at his Laptop that happened to be running Windows, when he asked them were giggling at it turned out to be because they thought windows "sucked" and that Linux was better. Well they were acting like children, because that is what they were. But the author did have a point to point out.

    "Oh well. I think that until linux users give up theI-want-everything-for-free-as-in-beer-as-my-god -gi ven-right (what IS UP with that slashdot auto-spacing-long-lines-because-they-must-be-evil- and-would-confuse-the-reader-so-we-have-to-insert- spaces??-) mentality and start paying for things again (yes, I know a lot of linux users pay for distros, but VERY FEW do compared to the manhours put in to develop and sustain it, and VERY FEW do compared to the number of people who USE it.. Actually, it costs more to put out a distro because of the costs of the bandwidth that you must provide to allow people to download the thing) s"

    You do get the odd impression that most will not pay for anything, but thats a few and its their right as a free citizen. But a lot will come into Linux willing to pay for apps that are worth the money.

    StarTux

  252. Re:Ciiiiiiiitrix. Say it. Citrix. I knew you could by Fred+Ferrigno · · Score: 1

    No, I don't think I'm the only one who's ever used Citrix, which is why I was so surprised by the number of people here so blatantly ignoring it. Since you've obviously heard of it, you deny that it works, I suppose.

    I read your post thinking you were referring to Terminal Services and roaming profiles when you said "one-size-must-fit-somebody solutions you Windows guys kluge up just don't solve the problem", which pretty accurately describes them both. However, I will take issue with you if you intended to include Citrix with them.

    There are some things Windows can't do. Running a remote desktop is not one of them.

  253. I am sure TCO will save alot more then the os cost by Billly+Gates · · Score: 2

    I use to work as a tech in a fashion company for about 2k users and boy does windows suck. I just run into the same problems over and over again and only one out of 6 calls at the most dealt with a hardware issue. I still remember how to use ghost-image by heart because its the only way to deal with really screwed up workstations that a ms-office reinstall won't fix.

    Anyway, according to the gartner group the average bussiness desktop costs 11k per desktop. Not for the price of the office software/windows and the computer per say but due to support. I assume the TCO for a linux $1,500 workstation would be probably only 6 or 7k. I assume the extra 5k is for servers and networking costs that need to be maintained. Multiple the 6k savings per user for 2,000 users is 12million over a 2 year life span for each machine. That is some serious savings.

  254. Re:Won't office working kill Linux? by jjr · · Score: 1

    Why will it? From what I remember that is why dos/Win3.1/Win9x was purchased for home use. Because alot of people was using it at work. So the logic there is not a 100%.
    Have fun

  255. Re:total cost of X-Windows by Anonymous Coward · · Score: 0

    1) My Documents is where the users are supposed to save their stuff. Beats the previous scatter policy of c:\program files\microsoft office or whatever.

    2) You can remap My Documents using a login script or profiles. Feel free to make it a network share.

    3) The fact that the local desktop, including all the user's docs syncs with the server is a *feature* designed for laptop users or other roamers.

    4) If you percieve all of this as a problem, it sounds like your network is seriously mismanaged. Guess what? Idiots could and will fubar just about anything, including syncronized file systems for Unix (AFS?)

  256. Re:I am trying to do the same, but... by Anonymous Coward · · Score: 0

    an experienced PC user spends his life cutting and pasting, and the lack of this in common Linux desktop environments are a real obstacle.

    If it's only text you're complaining about. Here's how you copy/paste between X apps in general:
    select the text you want to copy, go to the app you want to paste it, and where you want it, middleclick. Before I knew this I complained about the bad support for copy/paste in linux too, but it just works differently.

    Now, it's true that copy/pasting images and so on isn't there yet, but it will be, soon.

  257. My company -- Windows free desktops since late 97 by FiendX · · Score: 1

    Yes, it can be done! I got very tired of Windows '95 crapping out all the time... I switched all PC desktops in our company to Linux in late 1997; 50 seats all running RedHat 5.0 with NextStep GUI as I recall... later switched to Mandrake / KDE and haven't looked back. And we're mostly still running the same old Pentium 120s with a mere 32 Mb RAM and have saved a bundle of money.

    --
    -- Crazed Linux Zealot since kernel 2.0.21
  258. Just swap out drives when Win dies? Ridiculous by xenoc_1 · · Score: 1
    Just what the world needs, another corporate MS admin who thinks the answer to Window's inherent fragility is to swap out the user's drive (or re-image it) with a "fresh install".

    We had MSCE-but-business-sense-free cluefree PC support like that at my company for a while. Their solution to everything wrong with Windows was to re-image. To hell with your data (and they didn't provide enough LAN space to back up local data fully). Blow away anything that wasn't "Corporate standard". Ignore the fact that developers here all had various different tools - a DB2 Connect for NT install here, Sybase or Oracle there, XML Authority over in the next row. Just lay back down the standard MS-Office, locked-down browser, and corporate time-reporting tools and say "job well done."

    No clue what people really need to do their work in the real world. Morons.

    Windows is inherently unrepairable. Settings are basically not transferable (yes I know about tools which attempt to do this with some slight success). Ultimately it's Service Pack, oops stil no good re-image, oops still not right, upgrade to next version - oh now too slow. Guess you need to order a new machine.

    Although I agree that Linux is not quite ready for the mainstream desktop in all cases, it is in some. It clearly is working for Largo. Hell, I even had my sweet-but-technically-challenged girlfriend use Linux to connect to the Net, browse the web and get e-mail with Mozilla, and use StarOffice to work on a paper she's writing, this weekend when we were away and I didn't feel like booting my laptop back over to W2K. KDE and Gnome are not unfathomable to the average user.

    And Linux is far more maintainable and recoverable than Windows. Attitudes like "if you fuck things up, all that we will do is swap your hard drive with one with a fresh install on it" prove the point.

  259. Re:total cost of X-Windows by decefett · · Score: 1
    I work in a control room where all the boxes are located in another room, we use KVM's for the machines we use all the time and a conbination of VNC and PCAnywhere for the rest.

    I can't speak for Terminal Server Client but VNC and PCAnywhere are no substitute for remote X, they are slower and more unresponsive than a Java app on a P90. Doing work for any extended period of time simply sends you insane.

    --
    Australian? Join EFA
  260. Re:I am trying to do the same, but... by Anonymous Coward · · Score: 0

    ..and what about copying/pasting graphics, or video clips, or complex docs + formatting, ... ?

  261. Re:That's not FUD Ti-MAY by Mike_L · · Score: 1

    UI consistency is a problem with Linux apps. Install difficulty is NOT. I support Windows PCs at work. Many of the problems I fix every day are caused by users installing crap on their PCs.

    It is my opinion that users should USE SOFTWARE and administrators should install software.

    Applying access control to system configuration is an effective way to reduce management costs. Linux wins big in this area.

    I feel that what is holding back Linux is not the UI it presents to the users. What holds back Linux is the visually oriented IT staff that make the software decisions. Unix and its lookalikes are intuitive for literary type people. Linux will need good visual administration tools before it can win the hearts of the prolific visual point-and-click IT staff.

    The question that comes to mind is, "Do we want to shoehorn visual people into a literary OS?"

    -Mike_L

  262. Right on the Money by GroundBounce · · Score: 2

    I wish I had moderator points today so I could mod this parent up, but I don't, so I'll just corroborate. Certainly, if the original post deserved a 4 (despite the fact that it was basically a troll), then the parent of this deserves at least the same.

    I get LOTS of work done using XFce as my desktop, as much as anyone who uses KDE or GNOME, and it has fewer features (and less bloat) than either GNOME or KDE. Most of the work gets done in the applications, not in the desktop anyway.

    In addition, my 12-year-old son has begun using Linux without any particular preconceived bias, and to my surprise, he has chosen FVWM! And guess what -- he gets all his work done! Imagine that, and he's not even using KDE!

    Everyone has preferences, and there's nothing wrong with that. KDE looks and feels more like Windows than the other DEs, which might make it a good choice for recent Windows converts; but there are now several modern DEs out there, and to say that you can't get as much "work" done in them is simply false.

  263. Find yourself a new admin... by OSgod · · Score: 1
    ..or brush up on roaming profiles/home directory location.

    The truth of the matter is if that is what you are living with now I don't trust you to implement another platform -- you haven't mastered the one you are on and you are whining that it is flawed because you havent.

  264. Re:Masturbation by ashpool7 · · Score: 1

    You totally missed the point, which was that the article was on dot.kde.org and not www.cnn.com. "Those" people you talk about read the latter, not the former.

  265. Have you ever trained office workers? by drew_kime · · Score: 2

    I once upgraded GroupWise 4.1 to GroupWise 5.0. We figured we could bring people in to the classroom, show them the new frontend, show them how all the detail screens were exactly the same, and we'd be done in an hour.

    Instead, we had people who had been using GW4.1 for over a year, who completely forgot how to do anything. They had to be retrained on every single feature in the whole package, even though only one screen had changed.

    And over three years after having moved from WordPerfect 5.1 on Windows 3.1 to WP7 on Win95, we still had people saying they could work faster with the old system, and in fact why couldn't we go back to the old DOS network; that one never went down.

    The point is, for the people who only memorize their keyboard shortcuts and mouse clicks they need to get through the day, they're going to need to be retrained for W2K anyway. And for Office. And for the new versions of every app they use. So why not train them on something better, instead?

    And just so I don't have to address the hardware issues in another post, at that same job we had 200 new computers come in on one order, all with the same specs, supposedly identical. But the video cards and NICs and a few other things weren't all identical. We ended up having 7 ghost images to get everything working. Add in the older machines we were still using, plus the next shipment that came in, and we ended up with a library of over two dozen system images, just to try to get everyone to the same desktop.

    If the only thing we needed to get working was a network connection, the OS booted from the network, and everything ran from the server, this would have been much easier. But this isn't just an argument in favor of network computing. According to the article, a single Linux server was able to handle the entire city. Doing this with Windows would have required a server farm. You then end up with the maintnence issues of trying to keep the server farm synchronized.

    The fact that Linux is designed from the beginning as a multi-user system is what makes network computing feasible. This allows sysadmins to run applications from wherever they make sense. Give developers boxes with some horsepower to run their tools locally, but run the office productivity apps on the server. Give secreteries thin clients and run everything from the server. Give road warriers laptops that boot to the network and run a scripted apt-get from the local server to keep everything up-to-date.

    Most of this is probably possible with Windows, but the last time I worked in a Windows shop (just last year) it would have been all-custom and prohibitively expensive.

    --
    Nope, no sig
  266. Re:more! more!! by Anonymous Coward · · Score: 0

    MS used to have a "Paste Special" feature in their apps that allowed with or without formatting (or only formatting). Seems to have disappeared a bit, but Office XP makes some annoying widget which does something similar.

  267. Good Move by AlgUSF · · Score: 1

    When I ask most of my IT friends about the problems with switching their enterprise to Linux, the first thing they mention is that they would spend a fortune re-training everyone.

    I live in St. Petersburg, FL which is ~10 miles from Largo, FL. The people of Largo aren't known for being really intellegent (kind of a white trash city). So I gotta think if they can understand how to use KDE, then I'm sure any local government's employees could figue it out.

    I guess most government agencies don't really care about saving money, considering tax money is basically "free" money to them.

    --


    I want my rights back. I was actually using them when our government stole them after 9/11.
  268. Re:So Robin, I gotta ask by Roblimo · · Score: 3, Interesting

    This is not a "special case," but one that could easily be duplicated in almost any government or business office environment that runs enough desktops to have its own sysadmins -- or at least a contract with a Linux-hip outside contractor -- to take care of the network.

    My wife has worked in more than a few government and commercial office environments that ran Windows, and they *always* had a separate IT or network support staff to take care of the computers. She wasn't supposed to add software or even mess with the things at all. In fact, in her last "real" job, doing customer support for a pager company, the biggest office computer network problem they had was employees bringing in software (especially games) from home and installing them on their own. Often the self-installed software screwed things up like mad.

    Running a client/server network completely eliminates this problem. It also makes updating productivity apps a lot easier for the sysadmins.

    - Robin

  269. Re:That's not FUD Ti-MAY by Rinikusu · · Score: 1

    Even further correction:

    Linux is hard to use as a home DESKTOP system for typical home DESKTOP users.

    In a business environment it's actually ideal: Easy to lock-down, easy to upgrade (especially in this case.. Upgrade the software on the servers, there are no "desktops" to update), etc. Office workers use what you tell them to use (you may have to show them a few things, but how is this different from anything else?). My friend's mom uses UNIX at her work and she's oblivious to it. Windowmaker on her desktop. Click that to get to her application, enter her data, press that key, done.

    Sure, there are things that could be more convenient (you still can't get any more integrated than MS Office), but you just learn to work around what you have.

    The key is that work is BEING DONE. Today. In the "real world."

    --
    If you were me, you'd be good lookin'. - six string samurai
  270. Not the same by Prof_Dagoski · · Score: 2

    Using VNC or any of the other virtual terminal software is nowhere near the same as simply logging in and seeing your desktop and your files come up in your session. That's something that's almost exclusive to the Unix/Linux world.

    1. Re:Not the same by GiorgioG · · Score: 1

      What are you talking about? NT has roaming profiles - you want something from your PC on the network, throw it on your desktop. It'll be there wherever you boot from. Or, script it so that it maps that drive (your PC's drive) on boot. I don't understand why it's a big deal. Oh, right - it's another one of those shinier features. "Oooh...Ahhh"

  271. Guess Bill should read this by Anonymous Coward · · Score: 0

    Let see how many time will it take for a press release from m$ to go out and say that the work of municipal workers isn't comparable to real hardcore day to day business...

    1. Re:Guess Bill should read this by Rinikusu · · Score: 1

      I think UserFriendly did a great spoof where the resident Windows (tm) geek started switching to an anti-MS stance, so MS sends a hot babe to convince him otherwise..

      I wonder when they will begin to arrive in Largo, FL?

      :)

      --
      If you were me, you'd be good lookin'. - six string samurai
  272. FUD indeed by twitter · · Score: 1, Troll

    ME, Win2k, 98, XP all have different interfaces! Figuring out how to use them is a pain. People might as well learn to use an interface that works when the time comes to "upgrade", or that poor old computer feels obsolete because MS won't run on it anymore. If me and my wife can use Linux, anyone can.

    --

    Friends don't help friends install M$ junk.

    1. Re:FUD indeed by twitter · · Score: 1
      ME, Win2k, 98, XP all have a Start button. All has the File,Edit, menues. All can copy/pase with the same key shortcuts.

      Wow, Bachus. If that's all it takes, KDE fits right in. You should have installed it for your friends and told them it was a new version of 98 with reasonable networking and many other new features. Last weekend, I had a rotten time working with my mom's ME laptop. It was very different from 98, 95, 3.1 and NT.

      --

      Friends don't help friends install M$ junk.

    2. Re:FUD indeed by Jace+of+Fuse! · · Score: 2

      Why is it that whenever this discussion starts, some people seem to forget that some users who are very proficient in MANY operating systems absolutely loath KDE and GNome? I hate the OS underlying Windows, but the interface, the way things work (well, the way they're supposed to work anyway), and the overall design and behavior of the desktop is far superior to even KDE (to me, anyway).

      This won't matter to some desktop users at all, most of them don't even know how to change their screen resolution, and they probably wouldn't even if they knew they could. They certainly couldn't give a damn if windows remember their positions or if they are forced to open up in a random corner of the screen. Many don't care if all applications act like you've committed sins just by moving the task-bar to the top of the screen (and some users don't even know you can move it, and they wouldn't if they could.) But other users do change their preferences. They do resize their screens, and they do put things in non-standard locations. Windows handles these UI nuances way better than KDE or GNome. Some users care about some things. And if you don't think some things matter THAT much, just remember some users care about such things so much they use choose to use MacOS. Interface means quite a bit, like it or not.

      And then on the other end of the spectrum you have users like me, who love Unix but don't care too much for GUIs to begin with (except when obviously necissary) so they don't even use X on their unix machines. If I have to use a GUI, I'm something of a functional minimalist, and I tend to take Windows and disable just about everything (something Windows handles really well) The fact that I disable so much of Windows is probably a key factor in the stability of all of my Windows machines. None of them are even close to running anything default. They also almost never crash.

      Then of course there are users who have specific jobs they need to do, and (as of yet) Linux REALLY doesn't cut it for them. Not yet, but it is getting there. Converting is the right choice for some people. Every day it'll get to be a better choice for more people. But this fanatical need to conver the entire world over to Linux annoys me far more than Windows crashing.

      Linux users of today are often much like OS/2 or Amiga users of years gone by, only they have less games to play and they tend to foam at the mouth a little more as they violently rant.

      --

      "Everything you know is wrong. (And stupid.)"

      Moderation Totals: Wrong=2, Stupid=3, Total=5.
    3. Re:FUD indeed by Dionysus · · Score: 2

      No quicktime. No Windows Media. No Vietnamese fonts. Linux is not the best tool for the kind of job I'm trying to do (get a useable web experience for my father).

      Best tool for the job. Right now, Windows is the better tool for the job

      --
      Je ne parle pas francais.
    4. Re:FUD indeed by Anonymous Coward · · Score: 0

      I completely agree with this. I don't think that the Windows interface is very intuitive, and the apparent "ease-of-use" depends on the familiarity users have with Windows.
      This is not to say that Unix GUIs are easy, only that users are not familiar with it, so a Windows user will have a disadvantage. It sort of reminds me of my first Pascal class back in the mid-80's. THe instructor asked who had taken BASIC. Those folks, he said, might have a more difficult time at first because they needed to unlearn some programming habits.
      The current Unix window managers could benefit from user feedback. MicroSoft does pour lots of money into usability testing (list the the recent Science Friday talk on artificial intelligence and the Word PaperClip). We need something like this in our current WMs, whether it's Gnome, KDE or less "full-featured" cough-bloated-cough WMs.

    5. Re:FUD indeed by Anonymous Coward · · Score: 0

      That's exactly why it was pulled. It was distracting and annoying. Imagine if your assistant would pester you every minute with questions or suggestions. It would get old quickly. So they canned the PaperClip.
      I'm not suggesting that anything like the PaperClip should ever be implemented on Linux, but that usability studies should be used to make sure that all the widgets and buttons act as most people think they should (and I don't mean how most Windows users think).
      E.g., why is the KDE/Gnome task bar by default on the bottom of the screen when most application menus are at the top? There's a lot of extra mouse-mileage caused by this default. This is a Windows convention (personally, I think it was mainly to differentiate it from the Apple menu on top).
      Even things as simple as where to put the configuration settings (under File, Edit, Tools?) can be different on each distro. That's why things such as the LSB are so useful. As long as the conventions are largely shared among the different distros there will be minimal relearning problems.

  273. Re:Say OpenSource if you're for more IT unemployme by cyclist1200 · · Score: 1

    Yeah, that just makes me cry.

  274. OfficeSpace Linux by Anonymous Coward · · Score: 5, Funny

    "Ummm...yeeaaahhh...if you could come in on saturday and ummmm...recompile the kernel with the latest USB patches so that your scanner will work...ummmmm...yeahh...that'd be great. Ummm...I'm also gonna need you to come into the office on Sunday too...yeeahh...you gotta get Linux printing Pantone colours to that Winprinter over there...yeaahh...that'd be great too. Oh...and don't forget those TPC coversheets! When you've figured out how to make Linux print as well as Windows, go print yourself out a dozen copies. Grrreeeaattt!"

    1. Re:OfficeSpace Linux by Anonymous Coward · · Score: 0

      Actually, you rarely need to recompile the kernel, only install drivers. If the OEM had installed Linux, you can rest assured that any necessary patches are already there or in your install CD (that's how they do it for Windows, too)

    2. Re:OfficeSpace Linux by arielb · · Score: 1

      and call me when you figure out how to disinfect all the latest Windows viruses

      --
      ---
    3. Re:OfficeSpace Linux by Chundra · · Score: 1

      Good lord. That's the funniest thing I've seen on here in weeks. Minor point...they're TPS reports, not TPC. ;)

    4. Re:OfficeSpace Linux by Anonymous Coward · · Score: 0

      While I agree that Linux (and Unix) printing is, in general, far more klunky than the Windows printing system, it is still quite usable for general office work. Especially when you use a PostScript printer -- I have a Lexmark unit that is dirt cheap, of surprisingly good quality, and PostScript compatible -- Out of the box.

      Besides, I don't think that the Largo city offices are going to need to be cutting corners by purchasing cheapo WinPrinters, especially when one considers what they are saving in licensing fees by using Linux over Windows.

  275. More thought... by snadsnad · · Score: 0

    Grant it there are better installs out there for newer users like Mandrake (what I've been using recently). As long as they keep the installation down to a minimal and configure it right (like putting links to only programs they need on the desktop) then it could be used easily. However, I wouldn't necessarily call this learning. I am sure they have used a mouse before and can double click crap to make KEdit run.

  276. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    At my workplace, we are forbidden from installing Windows 2000 because it doesn't support the majority of PC's we have. Luckily I don't need permission to replace NT with Linux, so thats what I use now.

  277. Re:skeptical by flatrock · · Score: 2

    Those old IBM keyboards are awsome. They stand up to a lot of wear and tear. If the quality of the keyboards on the terminals meet these standards, then they may last 10 years. Monitor's are a different story. I seriously doubt you used your 17" monitor 5 days a week for most of the day. If you did, it's very likely out of focus and the phosphor is getting burned out. I have a six year old 17" monitor that I still use. I have some monitor's at work that are over 5 years old that still don't look to bad, but they are the exception, not the rule. Well before you reach 10 years, the cost of repairs and upkeep on these terminals will exceed their value. Sure some of them will still work. I've got a VT100 terminal that's well over 10 years old that still works fine. The display is a little burned in, but I work fine for what I use it for. It's also the one of two working ones out of about a dozen that were purchased at the time. It will likely see limited use for years to come.

  278. Re:So Robin, I gotta ask by Falrick · · Score: 1

    the usual course is to go through IT management and request it.

    This would almost never work for me. The types of apps that I need installed are usually extremely specific to my work (simulator development) and things that I need today, not tomorrow, and not next week. I can only imagine the headache involved in getting things like MPI installed. Or a special graphics library. I *need* space to install custom apps. On my machine at work, that's been provided for in the /local directory. Simulation results can be huge. I'm talking 1-2 gig compressed. You need space to extract and read them too.

    why not consider moving 'em into the tech department?

    Because I've been there and done that and you'd have to drag me back kicking and screaming. I just can't deal with sessions that begin with

    me:"Click your start button"
    them:"My what button?"
    me:"Your start button"
    them:"Oh, here it is. My Computer"
    me:"No, your start button. Its in the lower left hand corner of your screen"
    them:"Network Neighborhood?"

    and it just goes downhill from there.

    --
    something clever
  279. Re:total cost of X-Windows by donutello · · Score: 2

    The goal is very simple. It's about enabling me to do what I want to with my computer. I don't share a desktop machine with anyone else and don't need to. I doubt too many other people do either.

    And no, there was no tweaking involved at all. These things work right out of the box. And anytime I am in a coworkers office and want to check on my mail status, etc, I can simply term serve into my desktop and check it. No special configuration etc. required. All you need is for Terminal Services Client to be installed - which is installed by default in XP. And all you need on the desktop you're connecting to is Terminal Services Server. Installed by default on Win2K Server, Whistler Server and XP Professional. (Not enabled by default on XP Professional but that's just one option to check.)

    So I don't care whether it satisfies some exotic scenarios that no one uses. It does satisfy what _I_ want to do and what almost every one of my coworkers seem to want.

    --
    Mmmm.. Donuts
  280. Re:total cost of X-Windows by Anonymous Coward · · Score: 0

    Maybe you are the one dreaming. Schools have been doing just that on Windows and Mac's for years. Some businesses have done the same. This is since Windows 3.11 btw.

  281. I expected the tittle to say.. by Anonymous Coward · · Score: 0

    It's here and it's quear.

  282. If u use custom, don't you have the source code? by JeremyYoung · · Score: 1

    It would seem to me that any company using custom software that doesn't ask for the source code is letting themselves get ripped off. If you have the source code, and it's in C, then porting should be vastly cheaper than replacing the software. As for the semi-custom, well you have a point there.

    --

    Go Lakers!

  283. I have a dream by Mc+Fly · · Score: 1

    When Windows users could see their desktop from other computer.
    Yeah, it is called VNC.

    Excuse me, but your post rates very high in my buzzword meter.

    --
    He is the Path, the Truth and the Life
    1. Re:I have a dream by Anonymous Coward · · Score: 0

      the word "buzzword" is a buzzword, you moron.

  284. Re:So Robin, I gotta ask by Gossy · · Score: 1

    "I've plopped in the install CD for W2K, filled in a few simple details, walked away, came back 30 minutes later and had a system up-and-running without any problems" OTOH, I've put in a W2K install cd in, only for the damn thing to constantly reboot my pc just as it started to load the installer. Then for a strange reason it decided to NOT reboot, install W2K, only for it to then reboot every time W2K started. It turned out the motherboard (can't remember model, but was for a Pentium III), was incompatible, even with the latest BIOS. Had to get a new motherboard, and then it finally worked. Ok this doens't happen that often, but talking on IRC the exact same thing had happened to a couple of people. :(

  285. Umm..... I think you made a mistake... yeah... by cnelzie · · Score: 1

    start Lumberg
    Umm... the correct reports I need... are the TPS reports... Umm, yeah that would be grrreat.

    end Lumberg

    Sorry, I just saw the movie the other night...

    --
    .sig seperator
    --

    --
    If you ignore the other uses of a tool, does that make the tool less useful, or you less useful?
  286. Re:total cost of X-Windows by Baki · · Score: 2
    The windows Terminal Services, afaik, provides each user with a virtual machine containing an instance of the OS on the server. This is horribly inefficient and costs loads of RAM (I read about 20 MB per user minimum).

    The reason is that Windows is non-multi user so the only way to run multiple users on a single physicle box is to instantiate Windows per user.

  287. Re:NT/2000 getting flaky at 40 or so connections? by Chang · · Score: 1

    I'm pretty sure he was talking about Terminal Services flaking out about 40 users. Of the 3 large TS installation I'm familiar with, all of them limit users to about 50 max per box (running on Win2K/Metaframe).

    Since he was running a few hundred simultaneous desktop sessions on the RedHat box, I think the comparison is a fair one, although without knowing more about the admin I can't decide whether he's qualified to make the judement about Windows limits or not.

  288. Re:total cost of X-Windows by mjh · · Score: 1
    if you are a competent windows system administrator

    I am not a competant windows system admin. My users run on samba (thank you very much). I know that samba supports group policies, but I didn't know that I could do this with it.

    Thanks for the tip.

    --
    Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
  289. Re:Linux surpassed W$ in ease of use long ago by Anonymous Coward · · Score: 0

    i have to say THIS to people all the time. just because the windows install asks you to reboot doesnt mean you have to. every time it says "new hardware installed, would you like to reboot Y/N" press NO. then it will install the next piece and you hit NO again. Once its done, THEN you can reset.

    i can install windows in half the time it takes to install linux when i do this.

  290. Re:more! more!! by baptiste · · Score: 2
    That works great for text. But it doesn't retain formatting information if I copy from Konqueror and paste into KWord.

    I agree the whole formatted cut and paste is nice - but it can also be a PIA. Like when I cut and paste something from the web into an email (friends don't let friends send HTML mail) I mean it gets converted anyway - but I like seeing my email in true form before they get sent.

    It would be nice to have somethign like Ctrl-Shift-V or something do the paste WITHOUT all the formatting!

  291. Re:Linux surpassed W$ in ease of use long ago by update() · · Score: 2
    I'll back that as well: recently I needed to have a Windows box available. (Normally I use MacOS and Unix, and I've never done a Windows install before.) I built an Athlon box, partitioned the drive and installed Win98 SE and Mandrake 8.0. Mandrake successfully detected all the hardware except for the monitor which I had to specify by reading the model number on the front and choosing it from the offered drop-down box. I still haven't gotten Windows to recognize the SMC Ethernet card and installing the driver from the floppy doesn't seem to be working.

    As an added benefit, under a non-MS system you don't need to deal with the 20 irritating "utilities" that get installed with, say, a SoundBlaster card. Apparently it's not worth the trouble to port them.

    MacOS is still untouched for ease of installation (boot from CD, hit OK a couple of times and go get some coffee). But from what I saw, Mandrake has Windows beat, at least for someone unfamiliar with the quirks of a Windows install.

  292. Options if NFS sucks by xixax · · Score: 2

    Then use SMB networking instead... doh... the network is down..

    Seriously, if everyone is not using the Desktop to store work and are storing their work in an appropriate network drive... uh... the network is down...

    Anyway, network seem to go down less often these days.

    OK, how about someone writes NT profiles for Linux? I suggest a monsterous shell script to download a tarball of a user's home directory that uses sed and awk to dynamically edit the system files (.bashrc, .xinitrc) hoping to hell most of the machines on the network are kind of the same. Then grep them out when you log off and create a new tarball and send it to your server via the most congested network in the building.

    More seriously, how about caching the home directory? You could do it, but I'd rather spend the effort putting in a better network.

    Xix.

    --
    "Everything is adjustable, provided you have the right tools"
  293. Re:Say OpenSource if you're for more IT unemployme by Derkec · · Score: 1

    I'm sorry, but in the tech industry, if you can't add to your skill set in a hurry, you're likely to get screwed. If you're MSCE, you need to stay current. If magically the whole world moves to Linux and you're MSCE, it isn't time to cry, it's time to go get those skills that work in Linux land.

  294. Re:Invalid comparisons by kiwimate · · Score: 1

    Use the system policy editor, or do what they did in this instance and use a thin-client solution. Now, to get back to the actual point...

    Look, there are hundreds and hundreds of valid complaints, but you've missed the point (deliberately, I think) of my original post. Read it again; and if you're going to rehash other people's arguments which I'm not even disputing, such as cost, or go off-topic again, well, don't!

  295. Re:Anybody know why... by Anonymous Coward · · Score: 0
    Is Quattro Pro really that bad?

    Yes. Especially newer versions.

  296. I'm afraid it is you who are FUDding now... by imipak · · Score: 2, Flamebait
    " Their 10-person IT staff supports 800 users running 400 devices (as Dave calls the thin clients). There is no way they could adequately support that many users and devices with such a small staff if they ran Windows on individual desktops. Dave says that if they had gone that route, "We'd be doing nothing but running around fixing PCs all day."

    Sorry dude, but that's COMPLETE BULLSHIT. I was a member of a nine-person team (and I was the developer, and one other was the IT manager) who supported >350 management consultants on *Windows 95*. These are your worst-luser-from-hell nightmare types: demanding (and of course getting) the right to install whatever the hell they wanted, saving multiple copies of 500Mb Access databases "for backups" (of course the file servers were backed up daily), screaming blue murder whenever anything didn't work *just so*. It wasn't much fun, but we did it. So who's FUDding now?

    I find it really depressing to find the "good guys" - Roblimo and the general Salshdot population - are, as many people have pointed out, just as happy to resort to knee-jerk FUD, myths and downright lies to support Linux and Free software. Free software is Free as in speech, and that's all that should matter. Trying to claim it's more secure or easier to use is a feeble attempt to gild the lily and the temptation should be resisted at all costs. IMHO :)

    Another list to do one day - Open Source FUD myths of our time, starting with "Apache runs more of the web than IIS" and taking all those other pathetic lies about X Windows, Gnome, the joy of the CLI, the "many eyes == shallow bugs == all open software is secure and bug free" nonsense... Pardon my ranting, it's been an exasperating day all round. Just "-1, flamebait" me as usual when someone points out some errors...

    1. Re:I'm afraid it is you who are FUDding now... by flbeachlf · · Score: 2, Informative

      It probably would have helped to describe what the 10 people in Largo are doing. NONE of the 10 are allocated for desktop support. 1 - MIS Manager 3 - System Administrators (working on future projects, NOT working on desktop support). 2 - Programmer/ Analysts (working on software, NOT support desktops). 2 - Operators (Work fulltime support the standalone PCs - mostly at the library for patrons - NOT supporting desktops described in the article). 2 - Operators (Taking all calls that come into the help desktop, including software questions, settting up user accounts, changing tapes, ordering necesary hardware and software, and taking the occasional desktop question or problem). It is known that each 50-75 PCs easily take 1 person to run. That means we would have 7-8 people running around here fixing machines. And since we can't increase the size of our staff that means that Admins and Programmers would be fixing PCs. I think that having 1/4 of 2 people supporting 400 desktops is a pretty desirable arrangement.

    2. Re:I'm afraid it is you who are FUDding now... by Anonymous Coward · · Score: 0

      Nice way to disparage FUD; with personal anecdotes and unsbstantiated opinions about various issues. Luckily you fit right in here at Slashdot.

    3. Re:I'm afraid it is you who are FUDding now... by Anonymous Coward · · Score: 0

      > I was a member of a nine-person team (and I was
      > the developer, and one other was the IT manager)
      > who supported >350 management consultants on
      > *Windows 95*.

      9 people supporting 350 management types on Win95... hmmm, let's calculate.

      350 (people) X 3 (reboots a day) X 10 (minutes pre reboot) = 10500 minutes, or 175 man-hours of work lost every day. Wanna bet their KDE network is much more efficient?

      Now who is spewing forth FUD?

    4. Re:I'm afraid it is you who are FUDding now... by Anonymous Coward · · Score: 0

      So, are you saying that IIS runs more of the web than anything else out there? methinks you ignorant!

    5. Re:I'm afraid it is you who are FUDding now... by Anonymous Coward · · Score: 0

      Hm. Proving the point argued against?

      This isn't about proprietary vs. free. It's not about Linux vs. MS. It's about thin vs. fat clients.

      So it took 10 admins to support >350 Windows users, and of course that was a maintenance nightmare.

      By contrast, the Largo people run X Windows desktops to access a bunch of central compute servers. Big deal, that's what universities have been doing for decades; and they support 800 users, using 400 desktops.

      Let's do the math: that's 1 admin per 35 users versus 1 admin per 80 users. The admin/desktop ration is less then impressive, though.

      Where I work, we've been running a thin client environment that consists of about 140 desktops. Some are Sun Rays, which are ultrathin, most are iMacs. These 140-or-so desktops are shared by a userbase of about 800. All that's done by a mere 2.5 admins; and the desktops don't struggle with sub-par Office-replica's, but offer both Office itself (for the poor souls that think they want that) as well as a state-of-the-art TeX environment. There's no downtime. Never. And all desktops are 100% maintenance-free. There's just a bunch of networks, and a bunch of Sun Enterprise and Mac OS X Server machines blazing away.

      Our user-per-admin count: 320. Our desktops-per-admin count: 56.
      Largo's user-per-admin: 80, with 40 desktops-per-admin.
      A typical organization that employs "fat" Windows clients has about 1 support staff for each 10 systems. A "fat" Linux shop doesn't fare much better, in my experience. A "fat" Solaris shop a little better, but usually not much. A "fat" Mac OS shop probably has a supporting staff member for each 30-40 or so desktop systems.

      Ah well. Not much is proved by the Largo setup, except that throwing your maintenance effort at MS desktops isn't the only way of achieving inefficiency, IMHO. :-)

  297. Masturbation by Wind_Walker · · Score: 0, Troll
    I'm gonna get modded down to hell for this comment, but here goes anyways

    This story is nothing but mental Linux masturbation. It's an article posted on a Linux oriented website (dot.kde.org), linked to on an admittedly pro-Linux weblog, and being discussed by a group of pro-Linux computer users.

    That's great. Let me know when somebody offers up a different opinion, ok?

    Nobody can tell me that this story, as good as it may be, is nothing more than screaming "Look, we're great! Let's preach to the choir!!!". Who would even think of visiting dot.kde.org, besides people who already know the benefits of Linux over other OSes? Nobody.

    My point is this: We can write all the pro-Linux articles we want on all the pro-Linux websites we want, and it's not going to do a DAMN bit of good because the information is not getting out to the people who need it. You wanna rant and rave about how great Linux is because it saves time and money? Great. Go out there into the real world and try selling that to a company who relies on NT for their technology.

    If you can change their views and switch them over to Linux, then and only then can you claim some sort of victory.

    Until then, there is no point to these articles, as no new information is being spread and no new minds are being informed. We're talking amongst ourselves, while the world passes us by.

    I expect this to be (-1, Flamebait) within 20 seconds of hitting "Submit". Do your worst.

    1. Re:Masturbation by _xeno_ · · Score: 2
      Actually, I agree that this is just "we're the best" masturbation, but not for the reasons you mentioned:

      If anyone had bothered to read the article, they'd see that this was a major victory for... X-Windows. Maybe. Basically, they've moved all the applications onto a central server which happens to be running Linux. The rest of the clients are running some sort of "thin client," and pull the information off the core server. Wowee, KDE instead of CDE. Most of the actual applications, though, are proprietary - WordPerfect, Inprise, and other commercial applications, some of them running on another server running a commerical OS.

      So for the actual work, OSS loses yet again and the useful applications are all being written by companies. What a victory for Linux and the Open Source Army! In reality, it's a win for ASP-type services.

      --
      You are in a maze of twisty little relative jumps, all alike.
    2. Re:Masturbation by daemia · · Score: 1

      Dude, a little at a time.

      I was introduced to linux by a few co-workers. They taught and convinced me, and now I'll do the same to my friends.

      These articles make great references when you're trying to teach people about linux. My co-workers often pointed me to a study or news tidbit to prove a point or garner support. Even if I were never to read /. myself, at least those trying to inform me could reference me over to a few choice articles.

      It spreads, slowly but surely.

      And I'm in the business school. I can make it happen.

    3. Re:Masturbation by Anonymous Coward · · Score: 0

      Yes, but can you really say that this is a full "victory" when the office workers really didn't have a choice as to what OS they used at work?

      Well of course not, they don't in most offices, but the employer did make a choice.

      What would impress me is a study to see how many of the people working here switched over to Linux on their home computers as a result of their experiences at work.

      I think then you'd be saying "but their children really didn't have a choice..."

    4. Re:Masturbation by Lussarn · · Score: 1
      Lets imagine you where running a company and one apartment of that company had success with something. Wouldn't you like to know that?

      This is the same thing. Many of us do our part for Linux(On the desktop) And it's nice to see some progress being done somewhere. Of course we want to know even if it doesn't turn any NT users around. How are we excpect to work as a group if we can't communicate with eachother?

    5. Re:Masturbation by Anonymous Coward · · Score: 0
      "It's an article posted on a Linux oriented website (dot.kde.org), linked to on an admittedly pro-Linux weblog, and being discussed by a group of pro-Linux computer users. "

      Perhaps one of us is confused here, but isn't posting Linux stories to an audience interested in Linux on a Linux-centric site typical of any special interest website? Do you post to fishing sites bitching there aren't enough articles about furniture repair and gardening too?

    6. Re:Masturbation by sandidge · · Score: 2
      Yes, but can you really say that this is a full "victory" when the office workers really didn't have a choice as to what OS they used at work?

      What would impress me is a study to see how many of the people working here switched over to Linux on their home computers as a result of their experiences at work.

    7. Re:Masturbation by Anonymous Coward · · Score: 0

      who's the we in "we can write all the" You make it sound like you wrote this article. since you didnt, you can stop complaining about other people spending their own time writing a quality article.

    8. Re:Masturbation by Anonymous Coward · · Score: 0

      The story is not on CNN.com or MSNBC.com. It's on KDE's website. The only people who frequent KDE's site are Linux users. If the eventual goal is to make Linux a mainstream product, then any news would have a far higher impact on a high non-geek traffic news site.

    9. Re:Masturbation by Anonymous Coward · · Score: 0

      Michael Jackson and his wife are in the recovery room with their new baby son. The doctor walks in and Michael asks:
      "Doctor, how long before we can have sex?"
      The doctor replies, "I'd wait until he's at least 14."

  298. Re:total cost of X-Windows by KingKenny · · Score: 0

    Try and get into on of Sun's offices. They have smart cards that you just swip and, bosh! there's your desktop - anywhere in the world!

  299. Re:Old News Indeed by JimPooley · · Score: 1

    Couldn't you get OS X? Then you could both be happy, she gets the shiny happy user interface, and you get BSD underlying the glitz and a command line interface...

    --

    "Information wants to be paid"
  300. Re:total cost of X-Windows by matman · · Score: 2

    Well, not completely... in the windows world you can always use roaming profiles and save your crap to a share on a file server. If you want total thin client, there's terminal services and citrix.

  301. While you're trolling ;) by VFVTHUNTER · · Score: 1

    answer me a question: Is there anyway to open Word or other apps in KDE/KOffice? I'd love to nuke Staroffice, and as soon as I find a way to get to all my old .doc's, its gone ;)

  302. talk about the strange interface by Lumpy · · Score: 4, Offtopic

    I just had to shove Windows 2000 down the throats of my sales force. Transition from NT4.0. You should have heard the bitching/whining/crying/demands/etc... It doesnt matter what you put in front of them, they will piss-and-moan if it is different in any way. (Hell 2 years ago when I got here and made NT4.0 erase the login-name from the login screen for security they tied to hang me!) Changeing them to KDE or Gnome is no harder than any other change. In fact the Linux change will make the admin's life a dream. (No more idiots installing software that makes the system unstable!!! Damned AOL on NT!)

    --
    Do not look at laser with remaining good eye.
    1. Re:talk about the strange interface by bkocik · · Score: 1
      Damned AOL on NT!

      There is no AOL client for NT.

  303. Re:That's how Linux may Konquer the Desktop by Anonymous Coward · · Score: 0

    Hi, I use Linux a lot at home and it works just great without any problems. Windows is BULLSHIT and I had to reboot everytime I loaded a Damn Driver. With linux, I download most of my drivers as source code, then do the ./configure,make and make install routine and I am through...No REBOOTING AT ALL. The point is that if you do have the mindset to make the change, then you will. As for Windows XP, it's bull shit authentication scheme is enough to throw off people. Stop sucking Bill Gates Cock and get on to better operating systems like Linux or BeOs 5.0

  304. Um, they didn't get ANY computers. Lack of funds. by Anonymous Coward · · Score: 1, Interesting

    Their decision has zero to do with Linux. More FUD from a scared little microsoftie.

  305. Answer: Me! by Robber+Baron · · Score: 1
    I'm a card-carrying Microsoft guy. Mind you, I work for my clients...not Microsoft.

    Who would even think of visiting dot.kde.org, besides people who already know the benefits of Linux over other OSes? Nobody.

    Thank-you! Now that I know that it's there, I will visit from time to time.

    Go out there into the real world and try selling that to a company who relies on NT for their technology.

    I can see myself pitching this to a client as an option. Can you imagine having that versatility of being able to continue to support NT/2000 or offering an extrenmely cool (not to mention cost-effective) solution? I can!

    --

    You're using her as bait, Master!

  306. Master Bate says: by Chessucat · · Score: 0, Offtopic

    Little Girl Blue
    Will Blow Your Horn
    Click Right Here
    To See The Best Corn

    teehee teehee

    --
    "I'm a dirty white tomcat, enter my world..."
  307. Re:I am trying to do the same, but... by Anonymous Coward · · Score: 0

    If you want an ERP app that runs on Linux, take a look at PeopleSoft 8.. 100% web based ( HTML and JavaScript). Runs fine in Mozilla. Financials, HRMS, CRM, EPM, and a Portal all on Linux ( or Mac, OS/2, Palm, Be .. whatever. ) See Ya G_X

  308. Take it all the way by TrollMan+5000 · · Score: 0

    With Linux as the OS, why don't they just go all the way and do what the DoD did: Use Star Office!

    1. Re:Take it all the way by CmdrTaco+on · · Score: 0

      There's a DooD here at work that uses StarOffice too.

      --

      saru mo ki kara ochiru

  309. NT/2000 getting flaky at 40 or so connections? by ryszards · · Score: 1, Informative

    OK. So I can't remember my PDC's/BDC's, Exchange, SQL Server and Terminal Servers (all NT4) at one of the world largest Oil companies supporting hundreds (500+) of authenticated and working clients without any significant problems?

    Puhleez.

    The cost issue is real, but the software being flaky is not. NT is as solid as you make it. Typical Linux FUD if you ask me.

    Ryszard

    --
    - 'sup, G?
    1. Re:NT/2000 getting flaky at 40 or so connections? by Anonymous Coward · · Score: 0

      I have set up a few MS/Citrix Terminal servers that have been running over 1600 concurrent sessions for over 2 years now.

      FUD goes both ways. But I will say this, the MS/Citrix solution was more expensive than the Linux one would have been. That is, if it had been around over two years ago.

      Oh, for all you flamers. I know Linux could have done it 2 years ago but, the interface SUCKED!!!!! back then.

  310. Re:Linux surpassed W$ in ease of use long ago by Maditude · · Score: 1

    "2 reboots and no downloads", eh? I sure hope your box is behind a very restrictive firewall.

  311. Re:That's not FUD Ti-MAY by Anonymous Coward · · Score: 0

    What newsgroups do you read ?

    I read most of the alt.os.linux.*, comp.os.linux.*, uk.comp.os.linux and most of the KDE mailing lists, and everywhere there are people who are willing to go out of their way in order to help a newbie.

  312. Re:This is not about Linux on the desktop. by Observer · · Score: 1

    One other point I overlooked. This is a city government operation, which I would bet has less need to interchange "industry-standard" formatted files with other organisations than the typical commercial company, so it can better tolerate being "non-standard".

  313. Re:do you have a point under that rant? by Jace+of+Fuse! · · Score: 2

    I have set up win95 machines to boot without gui. In fact, tis jsut a simple setting in a human readable text file.

    Yeah -- really. But you know what? There are a large number of Linux users out there who, in having spent so much time learning Linux, that they've learned almost nothing about Windows.

    They assume just because THEY don't know how to set it up to be stable that it can't be done. And they assume that just because THEY haven't seen it do something, that it absolutely can not do it. The fact is, most of them haven't got a damned clue what Windows can and can not do. They only know that most configurations tend to crash.

    I'm more impressed with a user who has managed to tidy up a Windows machine than I am a user who has 6 months of uptime on a Unix box. I know which one is harder to do.

    --

    "Everything you know is wrong. (And stupid.)"

    Moderation Totals: Wrong=2, Stupid=3, Total=5.
  314. AutoCad by Anonymous Coward · · Score: 0

    (before marking this as OT, please read...)

    Anybody know if any recent version of AutoCad supports Linux?
    We have a client that is willing to displace 1600 windows workstations with Linux, provided that about 24 of them can run AutoCad ('tis true...).

    Right now our only option seems to be Citrix (PUKE!)

  315. Re:So Robin, I gotta ask by smittyoneeach · · Score: 1
    Redhat 7.2 installed nicely from a boot CD.

    The only thing that has ever crushed me completely was trying to get Oracle8i and Designer going on a Lose98 box. After getting beat down about three times, even geek pride had to admit that some defeats are best accepted.

    --
    Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
  316. Re:Say OpenSource if you're for more IT unemployme by Anonymous Coward · · Score: 0

    There is quite a difference between what you describe and what the FSF describe. The FSF wants to socialize businesses, go to sovjet or cuba and see what that does to a economy.

    Open source isn't a change in business model, a business model can never be built on giving everything away.

  317. Re:Invalid comparisons by Anonymous Coward · · Score: 0
    "All Windows-based clients automatically get a CAL to utilize Terminal Services."

    So they would have to have a PC on every desk anyway? There goes the advantage of little-to-no maintenance on the desktop, and that still costs a hell of a lot more than a generic X terminal hooking up to a generic PC server.

  318. Re:Invalid comparisons by Anonymous Coward · · Score: 0

    but it is a windows problem.

    In NT4.0 how do I make all fies saved drop to a network drive? you CANT. linux? you can force it.

    Until windows gives me the filesystem power that Linux has it will be far behind.

  319. That's what shared folders are for? by dave-fu · · Score: 1

    Centralized file server holds the documents/whatever folders, the mappings to said centralized file server are restored via login script... so what exactly am I missing here? What's the benefit of bringing down your eloquently customized desktop "if all you need to do is send a quick email"? Curse you Windows for having a homogenous, more or less user-friendly interface!

    --
    Easy does it!
    This comment has been submitted already, 276865 hours , 59 minutes ago. No need to try again.
  320. Ease of Use by Prof_Dagoski · · Score: 2

    One thing to remember is that people at the non-geek level will find any computer not so easy to use at any level. If you're actually interested in what goes on, Linux might be a little harder to get going in, but these are office workers here. What the need to know is how start up, customize a desktop, run apps, access files, and use their apps. From that point, KDE is a whiz. I recently changed my desktop to a not so recent version of KDE and was amazed at how far the Linux users interfaces have come along over the years. This is something that no office worker should have a hard time learning.

    The major flaw form the novice geek view is changing configurations on the fly. That still messes me up. Other than that, the installs are reeze these days, and the other big merit is consistent behavior. I can log into my linux box and be assured that it'll run the same it did yesterday. I cannot say that for my windows machine.

  321. Re:So Robin, I gotta ask by Rinikusu · · Score: 1

    /*Up until maybe 6 months ago there were many printers and network cards (reasonably curent models) still on store shelves without working Win2k drivers. */

    And this is different or relevant how?

    How many months did I spend without sound because there weren't any Soundblaster Live! drivers that would work on my Linux system because I had 2 processors? How many months did I spend without proper USB support? Just how many scanners can I not buy because there are no Linux drivers for them?

    The river flows both ways and to be truthful, Windows and its variants have more (supported) drivers than Linux will ever dream about. Why is it that people who want to install Linux are encouraged to peruse a "hardware compatability" FAQ before they do so? I've never had any problem with hardware under windows. If I can get the OS to see it, I can get it working. With Linux, good luck.

    I'm not bashing Linux. The fact is most companies are not writing Linux drivers for their products. We are, for the most part, dependant upon the hard work of *volunteers* to support the hardware. And, usually, the drivers are minimalistic and many don't take advantage of the hardware fully (ATI Radeon All-In-Wonder anyone?).

    --
    If you were me, you'd be good lookin'. - six string samurai
  322. Re:I submit to you by VFVTHUNTER · · Score: 1

    Thanks for the warning. I agree that floppy is an archaic technology, but I'm paranoid ehough that I don't keep my PGP/GPG keys anywhere but on floppies. Yes, its fragile. That's why I keep ten copies of it and no, I'm not kidding :)

  323. Re:Linux surpassed W$ in ease of use long ago by Anonymous Coward · · Score: 0

    So you installed win2k 30 seperate times? Why didn't you just install one and ghost it, move the image to a network drive or burn to a cd? if you did that 1 hour for first install of win2k (from post to desktop with latest security patches service packs and drivers) then 10min a peice for the other 29 boxes. Or you could have just used the MS intellimirror deployment services provided in win2k server.

  324. Re:Linux surpassed W$ in ease of use long ago by radish · · Score: 1


    I didn't say that's when I stopped...just that's when the desktop was up. Of course I then grabbed the latest drivers for everything, and service packs and so on. But you have to do the same thing with RH, surely no-one just runs the thing out of the box??

    The original discussion was about how quick it is to get it up in the first place.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  325. Re:I submit to you by GlassUser · · Score: 2, Interesting

    That was easy to do in a university I went to. Unsecured ethernet lines, all I . . . *ahem* THE INTRUDER had to do was camp overnight in a broom closet with a single ethernet cable running above the ceiling. The intruder spliced the line, inserted a hub, and put in a throwaway laptop (an old Dell 486/50). That puppy in promiscuous mode was all that was needed to get every single password sent to the old VAX that ran the grade/enrollment system. As far as I know, the system is still there. Oh, and the BIOS being locked out? You can easily reset the CMOS with a minor amount of tweaking. If you want to go sneakers, it can usually be done without even opening the case. I'm not impressed.

  326. Re:Take it to the next level by Roblimo · · Score: 2

    This article - a bona-fide, user-level Linux success story (that also gives deserved kudos to some very cool sysadmins) is on NewsForge and Slashdot so readers can print it out and hand it to their bosses, and taxpayers can send it their elected officials. In other words, this is an advocacy tool for *you* to use, not direct advocacy by *me*.

    WSJ and NYT and other media have reporters that routinely read Slashdot and, increasingly, NewsForge (Hi Lee, John, and everyone!) and use us as a source of story leads. If they think saving tax money by using Linux will make a story worth writing, they'll write it.

    Remember, the vast majority of my writing *must* go on NewsForge or Slashdot because I work for OSDN. Yes, it's as strange to me as it is to you, but they *pay* me for this stuff. :)

    Now, about external advocacy...

    If The Washington Post's tech editor (Hi Rob) or any other general-circulation publication's editors wanted me to write a freelance piece about how Largo's Linux use is saving tax money -- or any other Linux topic, I'd be happy to take on the assignment. I've written Linux advocacy pieces for both The Washington Post and Baltimore Sun in the past, you know.

    I have also been doing more F2F Linux "outreach" advocacy lately, mostly speaking to non-Linux groups. This is the bulk of my public speaking these days, and is a major reason you don't see me speaking at Linux shows, which I feel have plenty of speakers already, most of whom know more than I do. My big speaking schtick is showing non-Linux people how easy it is to use Linux for common office tasks by plugging my (Linux) laptop into a digital projector and showing how to *do* instead of just talking.

    Sadly, I can't do much outside writing between now and the end of September. I'm on a book deadline, and it's *not* a Linux book (title = "Build Profits Online") although it has a fair amount of Linux and Open Source advocacy in it. Once that manuscript is finished I'll have a little more time available to write "side" freelance stories about Linux (or whatever).

    Thanks for reading,

    - Robin

  327. skeptical by flatrock · · Score: 3, Insightful

    As I read the articles I started out very skeptical, went on to be very impressed, and ended up pretty skeptical again.

    It sounds like the system definately meets the City's needs, but it also seems like the Newsforge article is trying to overstate what those needs are. Lets look at the system specs.

    400 Clients (800 Users)
    Dual 933MHz system
    3GB of Memory
    18GB Hard Drive Space
    Peak of about 230 concurrent users (from the first article)


    Each concurrent user gets 11 to 12MB of system memory in which to work. They stated that they designed the system so they didn't have to hit the swap space. The 18 GB of hard drive space needs to be split between the OS application software and user storage space. Some users will need less space than others, so lets just ignore the space for the software and divide the total by the number of users. 18 GB/800 users = roughly 22.5 MB. How many people can here can honestly say that they don't have more space than that used for their email. The numbers tell me that the secretary they interviewed that was using Word Perfect, and email at the same time was one of their power users. I wouldn't be surprised if several hundred of their users don't even know how to access their email.

    The big question is, so what? It's still a real system, that's meeting real users needs. The problem I have is that the article goes on to make tons of apples to oranges comparrisons.

    It compares the cost of a thin client system in which users have very limited needs to a system with Windows desktops for everyone. How about Windows Terminal Server or other solutions that are more similar. I just don't buy the $300,000 a year hardware savings either. THese users have very limited needs, they don't need a new computer every year and a half, and $300,000 / 400 = $750 a year. Even if your buying new systems with monitors, that's way too much. $400,000 or $500,000 to run Exchange for their user base? Bullshit. I'm not saying that a Microsoft solution is cost effective, or even better excluding costs. It sounds like they found an exelent solution to their needs. The Sourceforge article however was too full of FUD to have much credibility.

  328. Re:I submit to you by Anonymous Coward · · Score: 0

    CD-ROM is probably better for that purpose because it's RO. Harder to destroy when the feds kick down your door, tho.

  329. That's true, but.. by Anonymous Coward · · Score: 0

    Sure, many older and existing companies are stuck with Windows because of the cash they've shelled out for custom development.

    However, many newer companies (And even a few older ones ;) aren't, and can switch if they want to.

    Microsoft is fast losing its Iron Grip on the desktop market. Linux is spreading through it like.. Well, to quote a certain Microsoft endorsed PR mistake, 'a cancer' ;).

    Microsoft products won't be going away for some time, and I hope they don't. I fear they day that Linux 'controls all'. I want diversity. I want multiple operating systems in use. I want headaches, because it lets talented people get jobs while one-trick ponies wallow in a pile of magazines under a cardboard roof. :p

    Anyway, what I'd love to see is a decently stable, working version of Wine for Linux, and something similar to Wine for Windows in terms of running Linux apps.

  330. Re:Won't office working kill Linux? by OpCode42 · · Score: 2, Informative

    Yeah, I know its a troll but I have to bite...

    Where is our DirectX, our Cakewalk, our Quake III?

    DirectX - Mesa
    Cakewalk - not a musical guy myself but I'm told there are some good midi sequencers out there.
    Quake III - Quake III. Sheesh... cant you use a search engine? Here's a tip... www.lokigames.com - you can even use your windows Q3 cd with the download!

  331. Re:Yes it is by Anonymous Coward · · Score: 0


    If Linux were pre-installed like Windows, this wouldn't be an
    issue.

    Linux desktops are just as easy to use. Perhaps a new user
    doesn't want to learn how to install and configure everything
    though.

    At a business, though, there will be a competent admin to
    take care of the system; and the only issue is training (which is admittedly a significant issue).

    Mark

  332. Re:That's not FUD Ti-MAY by ^Case^ · · Score: 1
    There's also the problem with installing software, because there's not the same one-click method for every program that Mac and Windows have.

    The story says how the admins like being able to do software installation and maintenance centrally instead of having to run around to 400 Windows(TM) boxes. Which in turn leaves them time to help out the average Joe User with his/hers problems. Installation shouldn't be left to Joe anyways.

    I'd say that's pretty good for usability. I've encountered quite bit of Windows(TM) users who couldn't find their way around windows either, who would need the support either way.

    Of course this only works in a office-setting as the one described. Guess most people can't afford a sysadmin at home ;-)

    Just my 2 cents.

  333. Re:do you have a point under that rant? by Derek+S · · Score: 1
    His point is that the things you (and I, mostly) find intuitive in a user interface are not intuitive to 95% of the people who use desktop computers. For instance, they don't care whether the configuration is stored in a binary registry or a human-readable text file because they're never going to edit either by hand. MS GUI config dialogs can often be confusing (especially in Office), but that's usually because they offer too much flexibility.

    Maybe that means most of the people out there are already brainwashed. It doesn't really matter, because they're not going to suddenly start thinking like kernel hackers because we think they should.

  334. Re:Until... by Anon-Admin · · Score: 1

    That will only hurt them. It in no way takes the system or server down. They loose the configs and any saved files on there directory. They exit and log back in and it recreates there config files. Besides that is what server backups are for.

  335. Re:total cost of X-Windows by wanorris · · Score: 1
    Seriously though, I was administrating a company which all users had roaming profile - and it's a PAIN in the ass if a user move from one machine to another - you simple have to wait until of his desktop will be copied from the server - sometimes is few megabyes, but some heavy users have gigabytes of data to move...

    The other problem I always had when I had a roaming profile is that you have to have the same perfectly vanilla application install everywhere. As soon as you start installing, say, Visual Studio, if it isn't on everyone's desk, roaming profiles are basically worthless.

  336. BSoD? by shr3k · · Score: 1

    In contrast, a look around most Windows-using offices shows more blue default screens than anything else.

    I guess people are so used to crashes that the BSoD is pretty much a common screen. If I had a dime for each time I've seen "Scandisk is scanning your PC... next time shut Windows down properly", I would have as much money as Bill Gates. Hey, wait a second...

    -- Mike

    1. Re:BSoD? by shr3k · · Score: 1

      I meant in Win98, not 2k. Unfortunately, I work in a 98 shop. I'm trying to get them to move to Win2k. It's just a pain. People here think the blue screen is normal.

      -- Mike

  337. Re:Won't office working kill Linux? by Anonymous Coward · · Score: 0

    No no no no no. SDL is small, fast, compatible. How is that anything like DirectX?

  338. Re:total cost of X-Windows by GiorgioG · · Score: 1

    The idea that you could see "your" desktop from another workstation is just a dream in the Windows world. I suppose you've never heard of VNC/PCAnywhere/Terminal Server Client (for those of use running NT/2K Server)

  339. Re:total cost of X-Windows by donutello · · Score: 2

    The idea that you could see "your" desktop from another workstation is just a dream in the Windows world.

    Ummm.. no. Have you ever used Terminal Services? I carry my laptop to meetings with me and term serve into my desktop (running windows XP). I have the choice to login in a new session or (the one I choose) to login as console. I am then connected to my desktop as I left it on the machine - with all the windows, etc. open just as I left them. I see "my" desktop from any machine on a network.

    --
    Mmmm.. Donuts
  340. Re:So Robin, I gotta ask by VFVTHUNTER · · Score: 1

    If only I had mod points. Do you have a flag? Whats that behind your back? These are the rules that I've just made up.

  341. Holy server batman! by sup4hleet · · Score: 0, Troll

    The server we built is a dual-933 with 3GB of memory, and 18GB of disk,this goes for about $9500 USD. Hope you got a tube of KY with that!

  342. What choice did I have? by renoX · · Score: 1

    Buy a GeForce with its closed source driver?
    Something which is very much against the spirit of OpenSource..

    Or buy a Radeon?

    Or buy a card with poor 3D performances? Or a 3DFx card with no future?

    My fault perhaps, but frankly the other choices are not very "inspiring".

    Oh BTW I want to upgrade my PC.
    The Athlon 1.2 GHz seems to have the best performance/price ratio, nice.
    Which motherboard should I buy? DDR or SDRAM?

    The fun begins I know that there is some bugs with VIA chipset under Linux, oops I want to have a stable PC thank you, so I look for informations the Linux Hardware Database do NOT talk about buggy VIA chipset even if I know there are some problems, it doesn't talk neither about motherboard with the AMD 760 chipset (too new I guess).

    So OK, you have to check the compatibility: sorry but it ISN'T SIMPLE !

  343. Re:I am trying to do the same, but... by mimbleton · · Score: 1

    And what should I do when I want to replace highlighted text ?

  344. Proprietary programmers as coal miners? by Chuck+Messenger · · Score: 1
    That's like saying the deployment of the cotton gin cost jobs. Yes, in the short run. But in the long run, what matters is the creation of value. Perhaps office software is now mostly a commodity. Paying premium prices for a commodity doesn't really "save jobs". That's a Euro-socialist notion. For example, as the British govt has scaled back state support for coal miners, there have been job losses, of course (i.e. fewer coal miners). But the point is that the money that was being spent to support these uneconomic coal miners was a net drag on the economy. Laying them off frees up resources elsewhere in the economy, leading to a net _gain_ of jobs (higher-value-added ones).

    It's just the same with software. Why should companies continue paying premium prices for commodites? If you think they should in order to "protect programmers' jobs", then I'd say your thinking is misguided. Companies (and govt's!) should do whatever is most economically efficient. If it costs 1/10th as much to run your organization with open source software, then you're not only saving your company money, but you're freeing resources in the economy -- adding to the net efficiency of the economy.

    Let's look at it at a micro-economic level, assuming that it really _is_ 90% cheaper for the typical office to use an open source vs commercial OS/office-suite/etc (we can debate that seperately). In that case, the market is sending a signal that alot of programmers should switch to developing from a base of open source software. In other words, as a programmer, perhaps you can be more efficient (that is, add more value per hour of work) by leveraging a huge base of open source software, than you can by developing for a proprietary system.

    The argument I'm making is that it is always "best" for the economy if organizations use the cheapest available solution. That leads to the most efficient utilization of resources in that economy. Ultimately, that leads to the most jobs of the highest quality (whatever type of jobs those might be). If open source solutions are cheaper than proprietary ones, then it's better for the economy if they are used. The net result, in that case, would be a shift of programmer resources from building on a base of proprietary software, to building on a base of open source software.

    The only real question is: is open source software cheaper than proprietary software? If it is, then it's good for the economy if open source is used.

  345. Re:So what's new? by Anonymous Coward · · Score: 0

    The key is that they are able to do it with employees hired off the street with no linux experience.

    The common complaint as to why Linux can't be used on the desktop is lack of application support or that Gnome/KDE are too difficult for people to learn. This proves those arguements wrong.

  346. Re:So Robin, I gotta ask by VFVTHUNTER · · Score: 1
    Right.

    And what I was getting at with that point is that all these people have to do to get a new app working is talk to the admin, wait a day, and reboot.

    This is an ideal case of Linux use; home desktop users will have quite a time getting galeon installed.

    My contention here is that apart from the "my apt-get is better than your rpm is better than your new unheard of package management system", getting new apps running on a Linux box would be damn near impossible for people without the creativity to email a file home if they don't have a floppy drive.

    I would generally agree that Linux Setup is much easier than Windows. But given an OS is installed, its much easier to double-click on a self-extracting exe and get a program installed, than it is in Linux. Consider RPM. Do an rpm -Uvh, and if you have the dependencies, its all good. But if you don't, it spews and barfs about not having some random ass library. The best thing you can do is googlize the library name it spewed, and hope you can find it.

    And if you think you retort was A)ever-so-witty or B) sarcastic or even C)original (look at the number of clone posts), you seriously need to go and watch some Eddie Izzard :)

  347. Re:total cost of X-Windows by Anonymous Coward · · Score: 0

    Microsoft started working on their windowing system called Windows in 1983 right after VisiOn was announced.

  348. Linux is only part of the equation... by Anonymous Coward · · Score: 0

    The cost savings in license fees and the opensource nature of the software is great but it's kind of funny to here them compare apples (thin clients running off a network) to oranges (standalone desktops). Of course they are going to save money time and efforts once they get a thin client setup going especially for administrative functions like secretarial work. Hell my brothers corp does the same with Windows via NetWare and Terminal Services. The 10 person IT staff to support 500 users is trumped by the 8 IT staff to support 800 users over an entire country he does. It's a financial institution btw focussing mainly on check processing and electronic funds transfers.

    So yes this is a spectactular achievement but compare apples to apples it would make the argument so much smarter.

  349. Re:more! more!! by pdiaz · · Score: 1

    Always I heard that I wonder why the good old "select with the mouse to copy, third button to paste" isn't enough. Always worked for me, no matter if its GTK, QT, motif, or whatever

    --
    Make It Secret . Free JavaScript implementation of AES for your browser
  350. Re:total cost of X-Windows by donutello · · Score: 2

    But most people don't need or care about having multiple users use a single machine simultaneously. Terminal Services allows me to access MY desktop wherever I am. That's what it's intended for, that's what it does and that's what I want and need it to do.

    --
    Mmmm.. Donuts
  351. This is not about Linux on the desktop. by Observer · · Score: 1

    This is a story about an organisation that's been using thin client devices (what we used to call X-terminals, and NCD have been making them for quite a few years) connected to backed servers. Moreover, the organisation has been using this model since 1992, with various backend server platforms. Currently, they're using Linux as the backend, and it's quite likely a good deal more attractive and easier to administer than the Unixware that preceded it, but remember that they've now had (assuming at least 2 sysmans throughout that time, probably more when they were initially starting with it) over 18 man-years of tuning and replacing components with better technology as it became available. Don't get me wrong, this sounds an impressive achievement, but if the organisation were to put out a request for tender for a new IT system today, would it take the risk of going with such an unusual approach?

    I think we all know the answer to that: they'd go with industry-standard desktop PCs with industry-standard software. Because it would be "less risky".

    1. Re:This is not about Linux on the desktop. by daveman_1 · · Score: 1

      City governments have to interact with state and federal governments. They are not exempt from compatibility just because they are not a corporation. In my experience, many state and federal agencies use Corel for their office packages, Groupwise for their e-mail systems, and a smattering of specialized software needed for their special purposes. Most of the clients are Win98 and the server backends could be damn near anything. Personally I would have chosen a somewhat more robust environment, but I did not make these decisions. So yes, they are somewhat unique with their clients, but not entirely. And they are very concerned with keeping things uniform, ie interchangeable document formats.

      --
      Russian Russian Russian RussianDollSig DollSig DollSig DollSig
  352. Re:who cares by Anonymous Coward · · Score: 0
    > The company I work for used to be a windows shop, until they went through a BSA audit.

    So this is a new strategy for free software advocacy: "Call anonymously to the BSA, and tell them that your company is using unauthorized copies of WinZZ software. Then wait till the BSA audit to explain your boss about Linux and convince them of the benefits".

    Umh, ... where was that BSA report telephone?

  353. Re:Linux surpassed W$ in ease of use long ago by mplex · · Score: 1

    Windows 2000 has an automated network install and a cmd line switch to do an automated install, totally unattended. And how long does it take linux to reboot, a couple minutes depending on the machine? Why is that one action a total waste of your time and not the amount of time to copy the binaries off the cd. I just don't understand this mentality.

  354. So what's new? by swb · · Score: 1

    If they have been running UNIX and thin clients all along, what's really new? That they gave up their existing thin clients and switched to Linux-based thin clients? Sure it's "new" but not new in the sense that they were a pure Windows shop before.

  355. Re:I submit to you by LoudMusic · · Score: 1

    Apple has done this by removing the floppy drive all together. But I know what they're talking about in the difficulty of weening users off of floppies. I stopped buying new ones two years ago for my users, and today they're still coming to me bugging me. We quite a robust mail system, and a file server with over 340GB of space. We don't need no stinking floppies! Besides, floppies are fragile and slow. Use the wire, that's what it's there for.

    ~LoudMusic

    --
    No sig for you. YOU GET NO SIG!
  356. Re:more! more!! by ichimunki · · Score: 2

    That works great for text. But it doesn't retain formatting information if I copy from Konqueror and paste into KWord. Just as a "for instance" I can do this from MSIE to MS Word-- with all formatting table structures, even hyperlinks in place. Is the situation better with GNOME, or any other desktop environment on Unix/Linux?

    I'm not naysaying... most of what we are constantly hearing the parrots say is "essential" for Linux to gain desktop acceptance is nonsense. Even my example is unlikely to be a common need. I've never done it except for testing it, nor seen anyone else do it. I also managed to crash MS Word during my simple test of that feature, so it may not be so useful anyway. :)

    For general, typical office use, any GUI requires training and learning, and the curve for KDE or GNOME is no steeper than for Windows. And most of the "essential", advanced features MS Office provides have little to no benefit, since most users do not have the time or inclination to learn them (and if they do, they often have a peer group which isn't going to be keeping up, making the use of the feature largely useless).

    --
    I do not have a signature
  357. Correction by Wind_Walker · · Score: 1
    I was not admitting that it was flamebait. I was saying that Slashdot group-think mentality will moderate me as Flamebait. I was merely resigning to the obvious (though, for some reason, I've been modded up. Who knows?)

    And you're right, these kinds of articles are good, because they show that it can be done. However, the point of my comment was that it does no good to sit around and mentally masturbate about this "victory" when people in the mainstream still see Linux as a bunch of pimply-faced communists who want to steal everything (like it or not, that's the general image behind Linux).

    We have to take articles like this and publish them. Not on a Linux-oriented site, and not to a group of people who already understand the benefits of Linux.

    We need to get this information mainstream

    1. Re:Correction by Anonymous Coward · · Score: 0

      So you are saying Linux-focused sites shouldn't talk about Linux success stories? What kind of warped logic, crack smoking world do you come from?

    2. Re:Correction by Anonymous Coward · · Score: 0

      > We have to take articles like this and publish
      > them. Not on a Linux-oriented site, and not to a
      > group of people who already understand the
      > benefits of Linux.

      So what you are saying is that if we cannot get articles like this on CNN or MSNBC, we shouldn't both writing or talking abou them? If we were only willing to write stuff for publication on the big news sites, nothing about Linux would ever get written... Your logic doesn't work.

      It's a good article. Thank you /. for posting it.

  358. so, walk us through how it works... by Karmageddon · · Score: 2, Informative
    you want something from your PC on the network, throw it on your desktop. It'll be there wherever you boot from

    So, if the something I want is not just a document, but the app that created it, I have to install the app on my desktop? And then Windows will not only launch it, but use the application settings from the registry on the other machine... are you seeing the problem yet? the various ad hoc one-size-must-fit-somebody solutions you Windows guys kluge up just don't solve the problem. Do you argue so hard because you can't believe that Windows can't do something, or because you simply don't understand the problem?

  359. Re:Invalid comparisons by Anonymous Coward · · Score: 0

    "How much does MetaFrame cost, with 800 licenses? (Dunno myself, but I'd bet on a few thousands, if not more)

    Unsurprisingly, linux comes with all the fruit you need to pull a stunt like that. Windows? Not a snowball's chance in hell."

    So it doesn't come out of the box. If you can aquire it what does it matter? Are you really trying to say every useful thing comes with any linux distrobution? That's a pretty high standard indeed. If cost is your only measure fine you win, yours costs less. But there are more thin windows clients than linux. That system works well enough that people will spend the bucks. They put their money where their mouths are and they profit from those systems.

    "Let's indeed compare apples with apples: Windows doesn't have the tools you need to do serious work. Its outclassed, outmatched, outdated, overpriced, useless. It's not honest to compare that piece of crap with the millions of hours dedicaced hackers have put in linux."

    It's humorus that you say that when work does get done on Windows and one can easily point to installed base for business and say if they aren't working than the windows boxes must be sitting there.

    They aren't and you are out to lunch. Good try at a flame based on your own OS zealotry.

  360. Re:total cost of X-Windows by overturf · · Score: 1
    True but misleading. The default place that office 2k takes you when you want to save your files? My Documents

    Interesting observation, but not exactly a mark against microsoft. In fact, if you are a competent windows system administrator, you should likely know about group policies. Then, if you know about group policies, you should also know about folder redirection and software publishing.

    If you redirect your "my documents" to somewhere on the network, it will not copy it at each logon. Same thing for any of the other bulky "profile" folders you need to use.
    If you set up software to be managed within your group policies, you can have it install to your user's workstations at their logon with great flexibility. This is even without SMS!

    Knock on MCP/MCSE types all you want, but a good one will know all this and more. See This Link for more info.

  361. They just upgraded to a new version by Overphiend · · Score: 1

    The biggest problem I see with Linux on the desktop is not a matter of ease of use by the end user, because lets face it no matter how simple of a design the end user will still not be able to figure it out. The problem I see is with the support end. In our office we have about 2000 desktop machines and 8 techs devoted to supporting the desktop environment, that's 1 tech per 250 machines. Now these techs are pretty good with most issues, but if you were to put them in front of a Linux machine with hardware or software issues they would be lost. Even the one or two who are decent with Linux, when faced with solving an issue, resolution times would be tripled or even more. The problem is that a qualified Linux technician is in a higher pay range then a desktop support technician. So the money saved by using a free operating system is lost in the support.

  362. Re:That's not FUD Ti-MAY by topham · · Score: 4, Insightful
    Linux is hard to use as a hobby system with no *nix experience.

    Ok, I'll accept that.

    Linux isn't hard to use. It's a pain in the ass if you screw with it for fun. But it isn't hard for most users. They just need Email, a Word processor and solitair.

    And those run just fine.

  363. Not switching from Windows by LatJoor · · Score: 1

    This is all good news for KDE, but for Linux? There is no mention in the article of a switch from Windows to Linux. They were using an X display system before, now they just upgraded to the KDE desktop. This is not a big deal... everyone knows that KDE is way easier to use than other window managers.


  364. Joe Shmoe doesn't mind KDE?! Run with it! by SirSlud · · Score: 5, Insightful

    While the article definately has a Linux vs Windows angle to it (and you have to admit, it's hard to talk about one being deployed without considering the effects the other one may have had, had it been deployed), I'm simply more interested in hearing secretaries extoll the virtues of KDE.

    While this issue has been in full-fledged war mode for years, I think *nix proponants such as myself would have far more success focusing on the suitability and usability of KDE and Gnome than always boiling it down to a Xwindows vs Windows debate. Sure, Windows does the job, I run it at home; but if this article proves that End User X, dumb as a post, doesn't mind KDE (I'd use it daily if my audio-apps ran in *nix), force it on em! Well, at least in situations where it's my tax dollar ...

    Of course, the long term upside is that newbies 'n average users would finally have some variety in their computing experience before they blindly pledge allegience to the only OS they see commercials for; thus helping solidify *nix and KDE/Gnome as a viable platform for the Everyday Joe in the minds of the consumer.

    --
    "Old man yells at systemd"
    1. Re:Joe Shmoe doesn't mind KDE?! Run with it! by Rinikusu · · Score: 1

      The term is called "ignorant" and it's not supposed to be an insult. :)

      --
      If you were me, you'd be good lookin'. - six string samurai
    2. Re:Joe Shmoe doesn't mind KDE?! Run with it! by nebby · · Score: 2

      Um.

      You don't call someone "dumb as a post" in regards to a certain field of knowledge. It is an insult.. if you called me dumb as a post in person I would hit you. Even if you clarified "oh oh, I was talking about your lack of knowledge in obscure jazz music!" I would still hit you. You should have used the term "unknowledgable in X" .. I don't buy your lame excuse and doubt that you call your buddies "dumb as a post" if they're not up to date on the latest baseball scores.

      Nice try covering it up, but you've branded yourself as a elitist in my eyes.

      --
      --
    3. Re:Joe Shmoe doesn't mind KDE?! Run with it! by SirSlud · · Score: 2

      Really? You'd hit me for calling you dumb as a post regarding a subject you're not familiar with? I'd love to hear you explain /that/ one to the cops. ;)

      --
      "Old man yells at systemd"
  365. Re:That's not FUD Ti-MAY by Anonymous Coward · · Score: 0

    I have to agree, mostly. Just gave a p266, with mandrake 8 to a journalist and proof reader. Both are not exactly computer savvy and had only used macs. One of them couldn't get past the challenge of a two button mouse and the other had difficulty using a word processor (ABI Word) that did't look and feel the same as what she was used to . They're getting an imac next week.

  366. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 1, Insightful

    Do you ever shut up? The facts are, simply, that this system is working fine in Largo, and would probably work fine somewhere else with similar requirements. Did you even read the article? They're using thin clients not high-maintenance money-sponge PC's on every desk.

    BTW, any administrator that lets users install their own software is a moron. You're either a moron or not an administrator and thus full of shit. Your long pro-Microsoft rant suggests both equally. They have plenty of money for lawyers and marketers... they don't need your drooling testimonials.

    P.S. Slashdot autospaces so idiots like you don't force us all to constantly scroll horizontally after you fucked up the page width with your ridiculously long, hyphenated verbal diarrhea.

  367. Roaming Profiles by Tony-A · · Score: 1

    And is it a mess when the same applications are installed in different directories.

  368. Re:So Robin, I gotta ask by gavlil · · Score: 1

    Oh, right. Let me guess: where you work, all the secretaries installed NT on their own, and as soon as those W2K boxes arrive, they're going to upgrade. LOL! Can u imagine how long the phones were left rinign while they figured out Active Directory! Anyway Xp should be really simple for the secs compared to 2K :)

    --

    Do Unto Others As You Would Have Others Do Unto You - ONLY HARDER!
  369. Why businesses aren't yet flocking to Linux by timothy · · Score: 2, Informative

    I think the real reasons more businesses haven't yet switched to Free operating systems are really a lot more complicated than "is it easy?" although that's part of it.

    a) Current applications -- check out other responses in this thread. A lot of people have businesses that are tightly tied to Microsoft Windows and even to Microsoft Office (which some apps rely on as the printing system for generating reports, say).

    b) Inertia -- "this has always worked before, and I don't like change" may not be on any corporate mission statement, but that goes to show you how much those worthless pieces of dreck really mean. Mission statements --BBLLEEEAAHHHHCCCHH. But it's true (I assert) that inertia is as great a force affecting human behavior as greed or even horniness is. Change involves risk and effort, invites attention to the changer ... we get used to things. I'm used to getting fish sandwiches at McDonalds -- I know there are better things to eat in the world, better uses for my food dollar, etc, but often, quick, easy, imperfect wins out. Knowing better alternatives is only enough when the perceived benefit it great enough to overcome the additional effort to obtain them ... in the case of Largo FL, that effort was clearly worth it! If it's not for a particular business, then ... ... it's not. I tend to think that people in my employ (government) promoting my general welfar have a greater obligation if not demonstrated ability to steward my money, and thus to damn well *perceive* that additional benefit with all their heart and all their might.

    c) Ineffables -- which I think mostly are really sub-reasons for b). Many people have come to believe that certain multiple-key combinations are somehow intuitive, because evidently they were born with fingers poking at odd angles or something. So if someone says "Well, this system does basically the same thing your old one did, but in a slightly different fashion ..." the listener hears only "DIFFERENT, THEREFORE BAD." The vague feeling of normalcy one gets from booting up a commerical operating system with a famous name, like buying a car with a known name, is one that a lot of business buyers seem to find valuable.

    Rationality is complicated.

    timothy

    --
    jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
  370. Re:Linux surpassed W$ in ease of use long ago by Brian+Knotts · · Score: 2
    I just switched to Debian (sid). Installed potato, then:

    apt-get update
    apt-get dist-upgrade

    Sweet!

  371. OT audio apps... by Anonymous Coward · · Score: 0
    I just upgraded to KDE 2.1.2.. and I actually heard music on the login, realplayer works in netscape.. (I havent got Java on Konq so I cant test it). The MPEG players work, the MP3 players work...

    In short, you want music? KDE 2.1.2 has it...

    Im betting KDE 2.2 should be even better, but Ill have to get my admin to upgrade :-)...

    The only slight problem is that if you use both KDE 1.x and 2.x sound seems to hang sometimes...

    hope that helps...

  372. Re:who cares by isorox · · Score: 2

    They can have all the eye-candy disguised as ease of use they want on their home computers.

    Erm, eyecandy? Ever been to themes.org? Ever run xplanet? Ever run Enlightenment with the ripple effect?

    Linux has much more eyecandy available then windows :)

    BTW, plenty of good points there too!

  373. Re:Say OpenSource if you're for more IT unemployme by Anonymous Coward · · Score: 0
    You do realise that the money these guys are saving is costing REAL jobs of other people (Microsoft and other vendors)?

    I know plenty of good, competent MSCE's. They'll be able to find jobs, because MS software will never go away overnight. But I know plenty others who flunked out of CS in college, and got their MSCE's because they could make just as much without going back and getting their college degree. Those people probably deserve to move on to something else!

  374. Re:Linux surpassed W$ in ease of use long ago by Anonymous Coward · · Score: 0

    >I still haven't gotten Windows to recognize the SMC Ethernet card and installing the driver from the floppy doesn't seem to be working.

    as an aside, SMC makes crap ethernet cards. get an intel or a 3com.

  375. MCSE's, familiarity with other systems by mikey504 · · Score: 1

    The sad truth is, I've noticed that a lot of MCSE's are not all that familiar with Win32 systems, much less with other alternatives.

    It seems like getting an MCSE cert has been a springboard for a lot of people with less than a year or two of experience as a computer user (much less as a system administrator) to get one of those snazzy "IT Jobs". When I read some of the course material, I was surprised at some of what I saw. A lot of it seemed like marketing spin wrapped around some "Click here to add a user" stuff. It was disturbing enough to me that I elected to forego testing in this area. I'm sure it never hurts to add another certification, but I can't see paying to support superficial training in lieu of documentation. I hope (and believe) that employers will deemphasize the importance of these certs in favor of the right combination of aptitude and experience. If that leaves me unemployed, so be it-- I'll go back to bartending.

    But this doesn't mean the MCSE's you kow and work with can't become valuable. The beauty of Linux for me has always been that the docs are out there and none of the implementation details are hidden to either a. protect me from myself or b. protect profit margins.

    Unix (and Linux) has the advantage of following a design philosophy for appications and documentation that is fairly consistent. Once you acquire a certain "critical mass" of knowledge, it becomes much easier to build on that foundation.

    Set up a box in a corner, give all your MCSE's accounts, sit them down and point them at the docs and HOWTO's, and then look in on them in a week or two. Once some time goes by it should be easy to separate the learners from the "you-build-it-i'll-click-it" types. Of course, I wouldn't expect the answers to surprise you-- the ones who have endeavored to dig a little deeper with the Win32 configurations will be pleased with how much there is to explore in a unix environment, and if you are working with them you probably already know who they are.

    I got involved with the 1.2 series kernels and have never looked back. The ratio of things that make sense to things that don't make sense is the inverse of what I deal with supporting our Win32 systems. It seems like these days I spend a lot of time grumbling over corrupt DLL's and mangled registries. These kinds of problems don't have analogs in the unix world-- yet. Hopefully things won't devolve to that point. I would love to see the benefits of unix trickle down to smaller companies like the one I work for. We (plural form used for responsibility diffusion, one person "IT Department") have migrated most services to Linux, and one day I hope the desktop will be ready. If someone would bring AutoDesk around, that would be the go-ahead for us here.

  376. I don't understand what the fuss is about ... by Naum · · Score: 1

    ... Linux and desktops. Has everyone become that "windows"-ised that we can't figure out any non-Microsoft application? Maybe it's because I've been using computers for 20+ years, but I can remember secretaries (er, office assistants) using *Select* word processor on CPM DEC/Rainbow machines - monochrome word processing with an HTML-like syntax - after a day of training, they were competent users and able to efficiently and effectively pound out memos, letters, etc. ... Sure, there's always a learning curve associated with a new platform - but the typical office user needs are limited to email, word processing, spreadsheets, etc. ... TBHWY, I find the Microsoft versions to be loaded with so much bloat that excessive time is wasted in figuring out why this paragraph is aligned improperly or some other esoteric bug with a Microsoft Office application. I'm not a big fan of WP programs (EMACS or any appropriate text editor for the platform - Ultraedit for Windows), but the new version of AbiWord seems to suit me fine, Gnumeric does all I need in a spreadsheet, mySql fills the bill for a DB app, etc. ... Granted, there's no monolithic email app, but I get along fine with Mozilla Messenger. And for my needs (in working on web development projects), GIMP is a more than adequate surrogate for Adobe photoshop. The biggest shortcoming of Linux on the desktop is not the lack of quality office applications, but the short list of popular game ports - waiting 1-2 years for a popular game (if at all) to be ported ... though the situation will get better if many more like me predominately run Linux on the desktop and clamor for Linux games. The big argument against Linux in the office, however, is all of the 3rd party crapware applications that companies have bought into, then found that the canned code needed tailoring and modification to suit the unique needs of the specific firm. Rewriting one of these sub-system applications would be no big deal, but many companies are beset with a plethora of these types of orphaned microcomputer applications, and moving all of them on to an open platform would be a formidable challenge, especially when the company may not even have access to core blocks of code due to licensing restrictions.

    --

    AZspot
  377. do you have a point under that rant? by twitter · · Score: 1
    MS interfaces change all the time, are poorly documented and difficult to use. A typical tweek involves plowing through the start button tree, a forest of tabs to find a check box where not rational person would put it, to make a change in a non human readable registry file! These changes are often system wide and break when undone by the next user. BARF. People who think that is easy are either brainwashed or paid by MS.

    Compare that to the simple, user specific, text based config files and programs like linuxconfig that manipulate them for those who demand a GUI. Don't like KDE? Run TWM or Afterstep. Ever run a different window manager under an MS OS?

    take Windows and disable just about everything (something Windows handles really well)

    Windows 3.1 maybe. Doze machines have had to start up the GUI ever since 95. You can't tell it not to run in w2k. Why fool around with that junk?

    --

    Friends don't help friends install M$ junk.

    1. Re:do you have a point under that rant? by utdpenguin · · Score: 0

      "Doze machines have had to start up the GUI ever since 95. You can't tell it not to run in w2k"

      Not true. I have set up win95 machines to boot without gui. In fact, tis jsut a simple setting in a human readable text file.
      That said, let me point out that MY machiens dont urn windoze anything. :)

      --
      In Soviet Russia you dant have to put up with these crappy jokes
  378. Re:That's not FUD Ti-MAY by theshottgun · · Score: 2, Insightful

    Linux and Windows NT are equally easy to use on the desktop after the sysadmin has set up the network and provided the users with a graphic desktop that they log into and don't have to worry about anything else besides their work. However, on a single pc basis if there is no sysadmin and the user has to do all the admin themselves then Linux is a lot harder to use than Windows. Most people never have to use advanced command line operations in Windows, they never have to configure programs by editing text files by hand and they never have to compile anything. On another note, the term hard to use could be used in different ways and a lot of times hard to used is confused with hard to learn. For example linux using command line may be hard to learn in the first place, but it is a lot easier to type a few commands to do an admin job than go through countless clicks and menu choices. Shifting a pile of huge stones from one place to another is hard to do by yourself, but isn't hard to learn how to do at all, whereas the opposite is true for the above linux example.

  379. unless they're going to use same sw forever ... by timothy · · Score: 1

    Nastard wrote (excerpted from above, I hope fairly :) ): "why should we expect any reasonably large government office to be swayed by this? If this were for servers, sure. The admins should have the experience to make a transition pretty smooth. But offices? ...I've seen these people first hand. They aren't the most computer-literate bunch ... Not to say that they couldn't navigate KDE or Gnome, but why spend the time and money? ... it would cost too much to make the transition."

    One day, they're going to be shifting to other software. Whatever they're using now will have a major version upgrade say, or they switch from one proprietary vendor's word processor to another ...

    If they're going to switch anyhow, why not break the cycle? One of the other comments in response to yours (below) points out how little even "trained" users often know about the software they use already.

    Even if they need to use proprietary software in some forms, they should know that is a liability when the vendor goes under, raises price past budget allotments, discovers huge security hole, etc etc. So for those things which Open Source software *can* do, it should, as part of their obligation to spend my money well.

    And what I "expect" from a government agency is different from what I think they *ought* to do. After all, they have the play money already, and every incentive to slightly *overspend* rather than (even) slightly underspend. Budgets don't grow if they're not all used, and every single government program has employees who would like it to have a larger budget.

    timothy

    --
    jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
  380. Re:They're quite accustomed to clunky interfaces. by reflective+recursion · · Score: 1

    That reminds me. I remember reading something once that secretaries have actually had to use TeX. I am a programmer that does not know TeX. Of course I have not spent much time to learn it, but it is definately not intuitive. Just goes to show you that anyone can learn archaic computer interfaces--even if they do not understand all the bit moving going on "below" them. I've never really bought into the idea that some programs were more intuitive than others, but for programs with like-interfaces and a system that is coherent as a whole (which *ix will never be) it does start to make sense. I'm skeptical that Linux will ever be easy enough to use for people who just want to use a computer as a tool. Sure, we can have people use Linux in an adminstered workplace. I seriously doubt these same people would install Linux on their home machines to do basic finance and word processing.

    --
    Dijkstra Considered Dead
  381. total cost of X-Windows by Karmageddon · · Score: 4, Interesting
    The key here is Total Cost of Ownership: Windows boosters and shills like to point out that a free-purchase-price does not mean cheaper overall cost. But this article points out that the savings Largo is looking for are not the licensing costs, but the support costs. In Largo, the network is the computer. The idea that you could see "your" desktop from another workstation is just a dream in the Windows world.

    This is not a victory for Linux. This is a victory for one old variant of Windows: yes, X-Windows.

    1. Re:total cost of X-Windows by Karmageddon · · Score: 2, Informative
      those are "add-ons" and not built-in to the way windows works. thus, application software often uses the registry or temporary files in ways that are not compatible to a multi-user setting.

      the desktop on a Unix machine uses X the same whether it's remote or local, and unix is multi-user so it's software is too.

      These differences account for why you only very rarely see these setups, and then only in an environment with a restricted set of apps. And, support costs are not lower since most tech support needs to take place at the client workstation and the problems are more obscure because they configuration is so unusual.

    2. Re:total cost of X-Windows by Karmageddon · · Score: 1
      you access your desktop from your laptop... you don't say that you and your colleagues share each others' machines. Your config works because you are an expert who tweaks and configures these various environments so they work for you on your multiple machines. It would not work anywhere near so well for multiple people to share one machine which was the point of the article.

      it's so hard to hash these things out with Microsoft fans because they keep getting distracted from the goal.

    3. Re:total cost of X-Windows by Anonymous Coward · · Score: 0, Troll

      You hit the nail on the head. Cost is a major factor when using Linux, as the analysis makes clear.

      If you put Linux next to some other operating systems out there for a cost comparison, the conclusions are devastating for Linux.

      Linux costs not only more because of the frequent updates which require new cdrom's to be bought if you don't have a high speed Internet connection.

      Another factor in Linux cost is its maintenance. Linux requires a *lot* of maintenance, work doable only by the relatively few high-paid Linux administrators that put themselves - of course willingly - at a great place in the market. Linux seems to be needing maintenance continuously.

      Add to this the cost of loss of data. Linux' native file system, EXT2FS, is known to lose data like a firehose loses water, when the file system isn't unmounted properly. Other unix file systems are much more tolerant towards unexpected crashes. An example is the FreeBSD file system, which with soft updates enabled, performance-wise blows EXT2FS out of the water, and doesn't have the negative drawback of extreme data loss in case of a system breakdown.

      Factor in also the fact that crashes happen much more often on Linux than on other unices. On other unices, crashes usually are caused by external sources like power outages. Crashes in Linux are a regular thing, and nobody seems to know what causes them, internally.

      The steep learning curve compared to about any other operating system out there is a major factor in Linux' cost. The system is a mix of features from all kinds of unices, but not one of them is implemented right. A Linux user has to live with badly coded tools which have low performance, mangle data seemingly at random and are not in line with their specification. On top of that a lot of them spit out the most childish and unprofessional messages, indicating that they were created by 14-year olds with too much time, no talent and a bad attitude.

      I can go on and on and on, but the message is clear. In this world, there is no place for Linux. It's not an option for any one who seeks a professional OS with high performance, scalability, stability, adherence to standards, etc. The best place it should ever reach is the toy store, and even that would be flattering.

    4. Re:total cost of X-Windows by Karmageddon · · Score: 1

      with VNC or PCAnywhere, you can't "see your desktop" at the same time anybody else is seeing theirs because the "server" is not an application server, it's an application client that you are graphically cloning. Not to mention the quality of the UI on top of these kluges...

    5. Re:total cost of X-Windows by Delirium+Tremens · · Score: 2

      Here is one for you: try to use any kind of Oracle drivers in Terminal Service/Client and it will fail majestically. Even the dummy Sql Cmd Line processor does not work over Microsoft Terminal Services. Talk about Good Design!

    6. Re:total cost of X-Windows by Anonymous Coward · · Score: 0

      Dude, I couldn't agree more with your sentiment, but I knew exactly what this was after the first two sentences. You tried waaaay too hard.

    7. Re:total cost of X-Windows by labratuk · · Score: 1
      The idea that you could see "your" desktop from another workstation is just a dream in the Windows world.

      Er... Have you ever heard of Windows NT 4.0 Terminal Server Edition?

      --
      Malike Bamiyi wanted my assistance.
    8. Re:total cost of X-Windows by Anonymous Coward · · Score: 0
      "That only happens if you are an idiot"

      So much for the much-vaunted Windows "ease of use".

    9. Re:total cost of X-Windows by nathanh · · Score: 2
      I don't share a desktop machine with anyone else and don't need to. I doubt too many other people do either.

      Except families with home computers.

      And patrons of public libraries.

      And office workers with "hotel" cubicles.

      And university students in computer labs.

      And residents living in community colleges.

      And customers at computer kiosks/cafes.

      And ... hell, lots of people.

  382. Not a fair test of ease of use by GregWebb · · Score: 2

    Office workers aren't a fair test of whether Linux is easy to use as they don't have to do enough on their machines. They turn up, use the word processor, spreadsheet and e-mail program (or whatever - you get the idea) they go. If it breaks, or if anything needs changing, they call the office support person.

    The significant usability problem with Linux, from what I see, isn't in normal use but in modifying the config which remains hard and which these people don't have to do. Ergo, they're not a valid test of usability here.

    IMHO :-)

    --

    Greg

    (Inside a nuclear plant)
    Aaaarrrggh! Run! The canary has mutated!

    1. Re:Not a fair test of ease of use by rking · · Score: 1

      Office workers aren't a fair test of whether Linux is easy to use as they don't have to do enough on their machines. They turn up, use the word processor, spreadsheet and e-mail program (or whatever - you get the idea) they go.

      You're saying that ordinary computer users using their computers for their everyday tasks is not a valid usability test?

      If it breaks, or if anything needs changing, they call the office support person.

      Yes, of course, and if this simple procedure is what they expect and are comfortable with and if it fixes their problem then that's good.
      The significant usability problem with Linux, from what I see, isn't in normal use but in modifying the config which remains hard and which these people don't have to do.

      So if they don't have to do it then they don't need to be able to do it. So long as the computers are usable for the tasks they are performing then what's the problem?

      Ergo, they're not a valid test of usability here.

      I think maybe I've wandered into the twilight zone and just didn't notice the creepy music.

  383. Re:Invalid comparisons by topham · · Score: 4, Insightful
    It is fair. why? Because the alternatives are all screwy too. The alternatives for 400 full windows machines is to have Terminal Services clients on all the desktops. So, compare it to that. Go out and buy 400 TSC capable systems and support them on however many machines are required.

    You can compare these apples and oranges because, simply put, in the end the job they are to accomplish is the same. Supply the required office/administrative capabilities to 400 people in a work environment for the least amount of support headaches and cost.

    There are a dozen of ways to try to accomplish it. This just happens to be one way that works well.

  384. Re:I submit to you by Bravid98 · · Score: 1

    Apparently the company doesn't have email either. You'd be really hard pressed to keep someone who wants to take a file with them from not doing so.

  385. That's not FUD Ti-MAY by trcooper · · Score: 5, Interesting
    Roblimo got a chance to see the system in action to find out how ordinary office workers are proving that the old "Linux is tough to use" shibboleth is nothing but FUD

    We all know that the truth is, linux is hard to use for novices, and a good portion of linux users are not inclined to help newbies out. Read a few usenet posts to see this. "Linux is tough to use" is not FUD, it's the ugly truth. The people who realize this, and don't shrug it off as "FUD" are the ones who are positioned to correct this flaw.

    Don't get me wrong, there's been tremendous progress made in linux usability, but the majority of it has been in the initial install area. There are still a lot of problems with UI consitancy, and any usability expert will tell you that this isn't a minor flaw. There's also the problem with installing software, because there's not the same one-click method for every program that Mac and Windows have.

    Progress has been made, but we are certainly in no position to dismiss problems with linux' usability as FUD. When we do that, the progress will stop.

    1. Re:That's not FUD Ti-MAY by mjh · · Score: 2
      Linux isn't hard to use ... it isn't hard for most users. They just need Email, a Word processor and solitair.

      I get a lot of crap from friends when I tell them that my home is Microsoft free. They immediately ask things like, "You do this at home, too? Why?" There are two underlying assumptions in this:

      1. That it's easier to use Windows so when it isn't for work, you'd choose the easier one.
      2. That it'd be easier to get away with not being forced to use Linux at home, where you have a choice.

      What I find entertaining about the whole thing is that if you swap all instances of "Linux" and "Windows" you'd get the actual set of assumptions that I have.

      Anyway, I can't agree more that Linux is plenty easy to use. Case in point: my wife is a linux user. This might not sound that surprising except that my wife could be the poster child for computer illiteracy. For all of her wonderful attributes, she lacks a basic understanding of how to do anything on a computer that hasn't been shown to her by someone (usually me). But she's a linux user. How can this be? Because I manage the environment for her. I put up an icon that looks like a mailbox, when she clicks on it she gets her email (mozilla mail). I also put up an icon that looks like a world. When she clicks on it, she gets to a web browser (mozilla). She has access to any program that she'd like but I put up the ones she uses most of the time for her, and it all just works.

      If my wife can get by this easily, then an office full of workers, who are paid to know how to use a computer, can certainly manage.

      --
      Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
    2. Re:That's not FUD Ti-MAY by mobiGeek · · Score: 1
      We all know that the truth is, linux is hard to use for novices, and a good portion of linux users are not inclined to help newbies out. Read a few usenet posts to see this. "Linux is tough to use" is not FUD, it's the ugly truth.

      Please note: there is a huge difference between the situation stated in this article (a managed network/office environment) and a computer down in the basement at home.

      Linux is now at a point where it is a fantastic, low-cost, low-cost-of-ownership option for managed IT shops: a place where there is a dedicated professional managing the systems. Windows is a beast in this environment for all the reasons stated in the article.

      Businesses, Gov't, Schools, etc... would do well to move to Linux for the most-part. There are still a bunch of things for which Linux is not the end-all-and-be-all.

      Many of the Windows apps are far more mature than Linux apps...but I suspect that an overwhelming number of these "advanced" features are unused by the vast majority of office workers.

      ...and don't get me started about Outlook ;-)

      --

      ...Beware the IDEs of Microsoft...

    3. Re:That's not FUD Ti-MAY by Anonymous Coward · · Score: 0

      Hey if it's not FUN Ti-May then shut up.

      Cause windows isn't easy to use either.. WAAA!! i want to know what's running.. what? alt-clt-del to find out? What's this? what's that? who ran this? I don't know! DOH!

    4. Re:That's not FUD Ti-MAY by update() · · Score: 2
      FUD or not, it's certainly not a shibboleth. (A shibboleth is a pronounciation-based password, like when American soldiers in the Pacific used "lollapalooza" to cause Japanese intruders to make themselves known.)

      As an aside, dot.kde.org has to be the only site that works _better_ after a Slashdotting. It's been down all weekend and seems relatively responsive now.

    5. Re:That's not FUD Ti-MAY by mpe · · Score: 2

      you've obviously never worked as a sysadmin,

      For that matter quite a few people don't appear to understand the difference between a home/hobby system where the end user is the admin and a network where system adminstration is performed by completly different people from users. In the same way that bus drivers drive buses and airline pilots fly planes. But they don't maintain them...

      If anything, it's the "power" windows users who are the bane of sysadmins, because they are constantly trying to install all sorts of garbage on their machines, and ruining them

      Except that they don't even need to be "power users" if it's Windows sat in front of them. Inserting a CD or clicking on a webpage will suffice some of the time.

    6. Re:That's not FUD Ti-MAY by mpe · · Score: 2

      There's also the problem with installing software, because there's not the same one-click method for every program that Mac and Windows have.

      With the exception of home/hobby systems you do NOT want Joe/Jane end user installing software. Windows allowing this adds to support costs and gets very expensive if the BSA should happen to come calling at the wrong time.
      Also this "one-click" method wastes a lot of time since the sysadmin either has to boot users off machines or work unsocial hours in order to install software. Let alone that you are asking a human to do a boring repetative task, the kind of thing machines are better at anyway!
      Would you expect Airbus to be making planes where pilots change the engines? Why this daft idea that end users should be installing software???

    7. Re:That's not FUD Ti-MAY by DaveHowe · · Score: 2
      I agree - for home users, even Windows is hard to use at first.

      The advantage of a corporate site like this one is that the same helpdesk team that would be supporting the users with MS Office, outlook and solitare will be trained to help the users with StarOffice, sendmail, and XBill :)

      --
      -=DaveHowe=-
  386. Re:Take it to the next level by Rob+Mac+K · · Score: 1
    Honestly, I don't think that's how The Revolution is going to come about.

    What will happen is that places like Largo do stuff like this, and it gets written up and circulated in technical journals (which is effectively what we're talking about here). Technical people see it, and now they have something to show to *their* bosses (assuming they're lucky enough not to have a PHB). Maybe 1000 people do this, and maybe in 5 cases it actually goes far enough to happen in that organization. Three of those five write up something about what they did, and then 3000 bosses get emails saying "Hey, maybe we should try this."

    And five years from now, someone in the Wall Street Journal will write an article about how "10% of all Businesses Saving Thousands with Free Software". Boom! *Then* we'll see it explode.

  387. Re:Linux surpassed W$ in ease of use long ago by topham · · Score: 2
    No downloads? Your a security problem waiting to happen.

    Install the damn service packs or get off the net....

    Ok, a little harsh; SInce I have W2K running without any either... but my Linux firewall keeps the idiots out.

  388. Good luck. by caduguid · · Score: 1

    Good one.
    800 users, 1 server.

    Call up the sysadmins and ask them to install your new, sexy app so it's available to everyone. I'm sure they'd *love* to do it.

    Go on, do it. It'll be funny.

  389. Re:So Robin, I gotta ask by ch-chuck · · Score: 2, Insightful

    they will never have to compile that new, sexy app that only seasoned veterans can.

    It's quite appearent by now that only seasoned veterans know how to download and apply IIS security patches too.

    Heck, my office of 50+ Windohs users regularly need professional assistance. Not a one of them installed Windohs, the office suite, or setup the file & print systems, mapped network drives, etc etc etc. When the acctng dept gets a new app to access an online banking service or something the first person they call is the Net Admin.

    --
    try { do() || do_not(); } catch (JediException err) { yoda(err); }
  390. Until... by Anonymous Coward · · Score: 0

    rm -r /home/username or an easy click from one of the wonderful gui file managers.

  391. who cares by quartz · · Score: 5, Interesting

    Er, who cares what *you* think about this? The company I work for used to be a windows shop, until they went through a BSA audit. Then I went to management and proposed the switch to linux (which they knew about because of the great job it did as a server). Guess what, after paying through the nose in wasted time and resources for the BSA shit, Linux started looking pretty good to them. Now we're a Linux shop, running RedHat/KDE/StarOffice and users are being re-trained for the new environment. Apparently, the BSA audit was very efficient in convincing management that it's worth re-training your employees in exchange for not hearing about Microsoft ever again. And the users? Who cares. They're being paid to do their jobs, training is prvided to them, so they'd better learn to do it the way the company wants them to, since this particular way has been deemed the most efficient. They can have all the eye-candy disguised as ease of use they want on their home computers.

    So to asnwer your point, yes, I've been there, I converted Windows shops to Linux, I keep hearing from my friends that their companies use Linux more and more and yes, I do think that this kind of articles are useful and inspirational. to those of us who actually go out and convince management guys that Linux is a better choice. For those like you on the other hand, who can only bitch and moan about how Linux is not ever going to makie it in what your head tells you from inside your ass it's the "real world", they're probably useless. You'll never get it anyway.

  392. Re:I submit to you by Lumpy · · Score: 1

    well that's the problem with being corperate. we cant afford to replace the switches every 4-5 weeks. 3com switches don't have port specific security and all of them here are even worse being over 3 years old. The best case is that my sniffer box will detect a new IP on the network and send a notification page (which annoys me to no end during regional meetings when the big corperate guys show up with their laptops.)

    Tis life in corperate... and is the case in over 70% of the world... (Hell I can connect to 5 wireless lans that are not my companies from my office. Kinda funny how Verizon has NT servers that dont even require authentication to go snooping in the public folders....)

    I got it better here than most, and besides the office is small enough that a non-employee can be chased out with a baseball bat...

    Oh and security locks on the cases prevent simple cmos reset you need to do it software wise and without a floppy or admin access that feat would be damned impressive to me!
    (No fair using a crowbar, you cant damage the PC physically)

    --
    Do not look at laser with remaining good eye.
  393. That's how Linux may Konquer the Desktop by InodoroPereyra · · Score: 1
    I really think that Linux could conquer the desktop, in the sense of having, what, more than 25% of the share. That's good enough to be a serious alternative.And I think Linux IS ready NOW for that. But, of course, windows comes preinstalled by default in any PC, and they have all the marketing they need.

    But, what if people start becoming familiar with Linux at their workplaces ?. The goverments (in any serious country) should use Linux for Office purposes, there is no reason why not. It's good enough for that. And it is FREE.

    The way I see it there are 4 milestones:

    • Server
    • Workstation/scientific computing
    • Office
    • Home
    Linux is already heavily used as a Server, and as a Workstation. If corporate and governmental environments adopt it for Office purposes, then we are almost there. Home use should be much closer from there.

    Cheers,
    Don Inodoro

  394. Re:So Robin, I gotta ask by opkool · · Score: 1

    Hi,

    Instead of google, I use rpmfind.net.

    Yes, insert in the search box the library name that gets "barfed out" as you say. And then you get the list of packages that contain that library.

    The very good thing: you get the results in RPM packages!!! And also you get the distribution that ships them. So finding RPM libraries for your distro never was that easy.

    Try it. It's great :)

  395. I agree, RPM's are a pain... by jocknerd · · Score: 0

    So lets all say it together...

    apt-get update
    apt-get upgrade

    Its a shame that the leading Linux distributor is the one who created the most convoluted package system. But whats worse is that other distributors followed along.

    Long live Debian!

  396. Re:Won't office working kill Linux? by cyclist1200 · · Score: 1

    Try to view this as a means to an end. A lot of non-techie people were first exposed to computers through the workplace. Many of them chose to purchase computers based on what they were already familiar with. If someone is required to use Linux in the office for six months, they may well come to appreciate Linux and want it on their home system. You want Linux on the home desktop? This could well be the avenue. Once it is open, get the DirectX equivalent and greeting card softward out there for the new home users.

  397. Re:Linux surpassed W$ in ease of use long ago by mplex · · Score: 1, Insightful

    What a bunch of windows FUD. I've been using linux for four years and windows a little longer, and I have spent countless hours on linux configuring it, tweaking it ect. I only know the system so well because all effort required to get it to do what you want. Sure, it's very extensible whatever, but I'm not even sure most people could understand the terminology in the install. Now you might say windows is just as bad, but looking back at the amount of time spent to make my computer do what I want it too, linux takes top honors, no comparison. Now I haven't tried RH 7.1 but I doubt THAT MUCH has changed. When it comes to usability, MSFT is king, that is unless you have a CS degree. PS: As far as rebooting goes, who cares, it does it on its own and post Win2k rarely needs to reboot after the install. It tells you nothing about the usability, only more geek stats.

  398. Re:more! more!! by Anonymous Coward · · Score: 0

    Good question, Zippy.

  399. Re:Say OpenSource if you're for more IT unemployme by Anonymous Coward · · Score: 0

    Are you from this planet? Earth that is. Compare Linux marketshare with windowsmarketshare. It's not like windows is facing death anytime soon.

  400. Re:Linux surpassed W$ in ease of use long ago by sheldon · · Score: 2

    How much leeway are you going to give me on setting up the installations?

    I'm just wondering because I could use RIS with a custom Win2k install that included a SP2 rollup, drivers, admin policies and my suite of needed applications.

    It'd be completely automated, and I could walk an enduser through it over the phone. Hit F12 on boot, enter username/password, walk away...

    Arguing that Windows is hard to install is futile because it's so bloody easy to customize the install with just the tools Microsoft provides.

  401. They're quite accustomed to clunky interfaces. by whjwhj · · Score: 4, Interesting

    When I saw this post I thought "something's up" because I have a hard time believing that people accustomed to running Windows could switch to KDE and not absolutely HATE it.

    That's when I read they've been running Unixware for the last several years. Hell, they're accustomed to clunky interfaces! Moving from one clunky interface to another is no big deal. They simply don't know what they're missing.

    I've seen secretaries and the like jumping through hoops trying to use poorly designed character/terminal interfaces in corporate environments who were PLEASED as PUNCH! Why? They didn't have a better system to compare it to.

    So before you all start patting yourselves on the back, I think you need to give those secretaries some credit: Anybody can learn how to do most anything given time. There's no specific reason why a secretary can't learn to deal with clunky interfaces like KDE or Gnome just as easily as they can learn to deal with some hideous 1980's character based interface.

    This says nothing about KDE's usability. It's still clunky. These folks simply don't know what they're missing.

  402. die by Anonymous Coward · · Score: 0

    oh, huh huh. I founda da part of da artical tat saz linix GOOD WINDOWS BAD.

    MODE ME UP IM SO PATHETIC

  403. Re:I am trying to do the same, but... by Anonymous Coward · · Score: 0

    Cutting and Pasting in Linux (a short tutorial).

    Highlight text you want to copy.

    Switch to app in which you want to paste the text.

    Click the left and right mouse button and the same time.

  404. Take it to the next level by egerlach · · Score: 1

    In a sense, I must agree. Posting this on Newsforge and Slashdot may make us all scream "Yay", but it isn't going to get any executives to approve decisions to switch their desktops over to Linux.

    Rob, might I suggest forwarding your story to some news places with a more diverse reading audiences: say WSJ or NYT? I think that execs and politicians would be very interested to hear about the savings they'd get. And that it does work.

    --

    "Free beer tends to lead to free speech"
    1. Re:Take it to the next level by egerlach · · Score: 1

      Hi Robin,

      First of all, I should've mentionned that this is a great piece, with lots of good numbers, not to mention user stories. If I were currently employed as a network admin, I'd be showing this to my boss :)

      To be honest, I'm impressed that the large media outlets are using Slashdot and NewsForge as story leads. It would seem that the majority of the industry goes after the gorillas for the headlines. But then again, I seem to have rebutted my own point with the word "majority" there, implying that of course there are those that do read these sites.

      Now finally...

      Robin, I think I speak for the majority of the readers here when I say that what all of the staff of OSDN are doing is great for the community and the industry. I'm not saying you have to do more Linux-advocacy stuff, you all do more than your fair share already! I was simply implying that this news should get out to, well, at least the taxpayers of Largo, Florida!

      Sincere apologies if my previous post seemed in any way critical of your work.

      Cheers,

      Eric

      --

      "Free beer tends to lead to free speech"
  405. Anybody know why... by kanthoney · · Score: 1

    ...they're using WordPerfect for SCO + Excel, rather than WordPerfect Office for Linux? Is Quattro Pro really that bad?

  406. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

    And guess what? Linux is great -- that is if, and only if, you have perfect hardware and perfect setup and a standalone system.

    I have installed linux on several systems, and I've not yet come across a system where I couldn't bring it up to a usable point. Sure, sometimes the soundcard doesn't work, or the winmodem (which is actually a hardware interface to a windows program) gets cranky (but even those you can sometimes get to work). But in general hardware support is damn good for an OS that's barely supported by hardware manufacturers.

    Also, I don't know what you mean by "standalone system". It is my experience that it's easier to network machines to a linux system than it is to network them to a windows system. With each new upgrade windows is redesigned so it's even more difficult to connect it with non-MS software, whereas with each new linux upgrade it gets easier to connect it with MS software.

    OTOH, I've plopped in the install CD for W2K, filled in a few simple details, walked away, came back 30 minutes later and had a system up-and-running without any problems.

    I've plopped in a linux install CD, filled in a few details, walked away, and came back 30 minutes later to a running system. OFcourse, it doesn't always go that easy, and not with all distro's, but Windows installs aren't always as dreamy as you describe them to be (and I know, I've done a lot of them, since I'm the tech guy in the neighbourhood). But I have to admit, that on average Windows installs just a bit easier than linux. But for most users installing any of the two is too difficult.

    But let me also tell you a nice anecdote. Two days ago I got a phone call. It was my dad. After using MS software for decades he finally installed linux (without my knowing). He had gone out and bought himself a suse copy, and installed it up to the point that every single piece of hardware he had was functioning fine. And he hadn't even taken long to do it.

    And secondly, as soon as the user wants to do something new with their system, they're SOL again, not only because installing isn't as simple as "click here to download, run setup.exe and you're installed" (albiet lately in linux it has gotten a LOT better), but also because the apps simply aren't out there.

    First of all, in corporate environments you don't want your users to install software. Secondly, it IS easy for a user to install linux software, but just not on all distro's. Mandrake and debian are both distro's that excell in software installation. Especially debian, my favourite. Installing and configuring software is as simple as typing "apt-get install softwarename". You don't have to provide a destination even. That does the download, install and configuration for you. It doesn't get any easier than that. Or no, with the gui installer planned for the next release of debian it will, but it IS more difficult installing software in Windows in comparison with debian.

    check out my W2K Server, up for 131 days without a reboot

    Nice work. So you've proven that you can make a secure and stable W2K install. We knew that. Do you trust a home user to do that same secure install? I don't think so, otherwise code red wouldn't be known as well as it is. All OS's suck as far as secure installs go. You need to be a techie to know how to secure your OS. And when you do know how to, it's easy both in Windows and linux. It's my experience that if you don't mistreat it with alpha quality kernel patches, linux doesn't crash. Ever.

    To recap, simply, I like linux. I think that it has a lot of potential but it simply isn't anywhere close enough yet to be a mainstream system. Remember this, and the fact that it's manhours spent with linux as well. I hate to be the harbinger of news here, but windows is much easier to use, period.

    You like linux, I like linux, we all like linux. Windows is easier to use, indeed, but not much. Windows exploits the muscle-meory in people. We're all used to the peculiarities of Windows, so we can work around them. If you'd spend a while on linux it would become second-nature too. I use both Windows and linux systems at home (because linux doesn't run black and white yet), and overall I find them both as easy to use. Except that Windows provides me with more interesting problems, like joysticks working for exactly one minute and then failing till the next reboot. OK, I'm a nerd, so that doesn't really count, but the only real differences in usability between Windows and linux are that linux doesn't have as centralized a configuration (but it's not that difficult to configure your system anymore), and that Windows is a lot less configurable. On Windows I am stuck with that horrible window manager, no matter what. At least on linux I can use my favourite windowmanager, window maker.

    There is a reason why windows is used on 90% of desktops, and why Microsoft is the software giant that they are (reasons beyond the typical slashdottery about squishing competition and cheating and crap), more than just "being in the right place at the right time".. It's because, for better or worse, they have the best set of software products out there. Office and Windows are extremely successful because they're good, and people like them and use them a lot. That's a fact, hard to dispute.

    The only thing in there that I can agree with is that office is a good product. Not a great one, but it's decent. All the rest seems to be mere MS zealotry. Where have you been the last 20 years? Not once did MS come out on top by playing fair. They got a jumpstart by being the sanctioned OS for the PC, by IBM. Then the clone makers had to come to them too for OS's. Then they used their platform dominance to introduce incompatibilities with competitors products, so they could retain that market dominance. Then, when competitors were figuring out how to make their stuff compatible with DOS, they switched to Windows, long before it was decent enough to do that (early Windows 95 was hell). And there they made deals with resellers that they could get Windows licenses cheaper if they preloaded ALL PC's they sold with Windows. And since they already had market dominance by then resellers had no choice if they wanted to survive in competition with ones that already accepted MS's bribe. Which means that if you buy a PC in the store, you already pay for Windows on it. So if you want to run some different OS, you have to pay for your OS twice, especially since it's nearly impossible to get your money back for your Windows install, even though the user license says you can. And then they've messed with their API's over and over so competitors could never make an OS that ran Windows software quite right. OS/2 tried it, wine is an attempt at it, and there are a lot of programs out there that try to emulate windows, and fail, because MS makes their stuff incompatible on purpose. They've been found guilty by courts for that already, so it's not like I'm making this up here. Windows is successful because MS played dirty, and office is successful because it is good. And ofcourse (some) people like them, they don't know any better. Feed a guy shit from the day he was born and he'll eat it with pleasure. Most users however complain about "that damn PC", while it's most of the time not the PC that 's in error, but Windows. You should go work as a phone operator on a helpdesk for Windows users, it will drain you from your "MS is so good opinion pretty fast".

    I don't think that linux will make it as a mainstream OS anytime soon, or at least until most of the linux users (BTW, I think that part of the reason of linux non-acceptability is because of the typical i-love-linux-and-hate-windoze attitude and immaturity, not everyone, but just enough are immature and slander and swear and yell and scream and kick and fuss and act like children to give linux a bad name. Don't believe me? read our very own CmdrTaco. I think that he made some really good points there, the thermostat in hell must have broken that day...:> ) are part of the reason.

    Yes, I don't like Windows. Am I a zealot now? I don't like bacon either, does that make me an anti-bacon zealot? I am known to describe bacon in pretty harsh terms. People have a right to have opinions, even if they're wrong. Myself, I feel very right in disliking Windows, since I've spent a whole decade trying to keep MS software working before making the switch to doing my main work on linux. Life is better on linux. If it weren't, I wouldn't use it. Now, if I would start calling certain MS executives (*cough* ballmer *cough*) names (*cough* monkeyboy *cough*), then that would be slander. I'm entitled to my opinion though that linux is better than Windows, and you're entitled to your opinion of the reverse. It's when you start describing your opinion as fact that the hairs in my neck start to tingle, and my fingers start to itch, for a reply.

    Actually, it costs more to put out a distro because of the costs of the bandwidth that you must provide to allow people to download the thing

    Please tell me more about the time you visited a distro manufacturer and went through their bookkeeping with them. What? You never did that? Then stop trying to make these wild guesses. If you had said "i think it costs more ...", that would be acceptable. But you don't know.

  407. Not surprising... by cyclist1200 · · Score: 2, Interesting

    A year or two ago I read an article in one of the Linux magazines (Linux Journal or Linux Magazine) about an Internet-and-pony show that was touring cities in England. This was a show with a non-techie audience (basically a "Look at what this Internet-thingy can do for YOU!"). There was a counter that had several internet access stations, half running M$, half running Linux with KDE. None of the attendees seemed to notice the difference, usage-wise. Well, some did complain about the Windows machines crashing...

  408. Linux surpassed W$ in ease of use long ago by smartin · · Score: 2, Troll

    I you don't agree, try an experiment, take Redhat 7.1 and Windows and try to install it on a modern machine and see how it compares. My experience is that Linux will probably install, detect and set up all the hardware, reboot once and be up and running. Windows will reboot at least 3 or 4 times in the process, and then you will have to go to the web site for your video card and download the latest drivers, then repeat the process for the sound card, etc.

    --
    The difference between Canada and the USA is that in Canada healthcare is a right and gun ownership is a privilege.
    1. Re:Linux surpassed W$ in ease of use long ago by elefantstn · · Score: 3, Insightful

      I have to say this to people all the time. If you think Linux is hard to install, try installing Windows sometime. I have to reinstall Windows a lot at work and at home (mostly due to hard drive / processor upgrades), and it's a very laborious process. Even once you do get it running, you have to grab drivers (and reboot), reinstall all your apps (and rebooot, and reboot...). Linux, on the other hand, I just answer a few questions, take a 30 minute break and do something else, and come back to a ready-to-go box. Depending on the distro's age, I might also run LiveUpdate for Mandrake or apt-get for Debian. The best part is that none of these things requires rebooting, which means I don't have to sit in front of the machine while it works, wasting my time.

      --
      If it ain't broke, you need more software.
  409. Re:So Robin, I gotta ask by SweenyTod · · Score: 1

    Well how about that. I've been playing with computers since I was 13 (a looong time ago), and have installed basically every operating system I've ever used in the last 10+ years.

    Until I read what you wrote, it never occured to me that most people don't do that. They buy pre-installed, or an IT cave dweller installs and configures the OS for them. I insist my computers are bought without an OS installed, so I can do it.
    Duh.

    It is probably way obvious to you, but I've been arguing like the original poster has for quite a while now. "Linux is too hard for the average user to set up", but the average user never sets up Windows either.

    Enlightenment comes to us all, even those a tad slow such as myself. :)

    --
    Alas gallinaceas de urbe bovis volo
  410. Re:I submit to you by cloudmaster · · Score: 2

    Floppies are a transportation medium, not a storage medium. I don't store my importand documents in my unlocked car, because it's used for moving stuff from one place to another, not for storing stuff.

  411. Some day by the_ph0x` · · Score: 2, Interesting

    I applaud Largo for a job well done, however unfortunately not all of us can do that yet. As it stands now too many companies are buried too deep in Microsoft products that it would be a nightmare to make the switch. Case in point, I work in the programming department of a certain government entity. The entire network is based on Microsoft products as well as all of our custom applications we write. To switch this over to a *nix based network running thin-clients would be a tremendous task. Not impossible... but very time consuming and headache ridden.

    I would be willing to wager that the majority of large businesses out there are in the same or very similar situation. This is, in my opinion, one of the major obstacles that holds off a linux invasion into the corporate world.

    .ph0x

    --

    ---
    ps -aux | grep mind
  412. Re:Invalid comparisons by dasunt · · Score: 2

    Not sure what you are exactly requesting to do, but in a lot of network solutions that I've set up, there is a shared folder mapped to a specific drive letter on all computers, and users are instructed to save data to that drive only, which is backed up nightly.

    Of course, what this article neglects to mention is legacy software. I've seen customers use DOS-based programs since there is no other solution. For these people, upgrading to win2k is sometimes a problem, ne'ermind a *nix solution. The saddest thing is that the source of the DOS programs aren't planning to make a win32 version until 2002. (For the curious, the programs xmits insurance information, without the program, claims cannot be transmitted and thus the business loses a huge percentage of its income.)

  413. I am trying to do the same, but... by mwillems · · Score: 5, Informative
    Being both CTO of a small company (100+ employees on 3 continents) and husband of a non-technical wife :), I am desperately trying to do the same in our company, and at home. Seeing the roadblocks I am hitting may be interesting to some of you.

    I see two types of objection to switching.

    The "Necessary Condition" objections are mainly "Office", "Outlook", and "IE". Which is, alas, what everyone spends all day using. And until MS gets spilt up, this will not change. But also "that new accounting package", "my scanner", "our new CRM software", "our ERP project", and so on. And these are actually much harder to overcome. I think maybe we can identify a small group of users who do not use accounting, ERP, CRM etc. If we have to change all those, implementing Linux would actually cost us a lot of money.

    Eh, before you say it:

    StarOffice etc do not work well enough. Always some problems converting Word and Excel files.

    VMware is slow, but it also defies the entire object (you still have to pay for an MS license)

    Anyway, then there's the...

    "Usability" objections. These are easy to fix in time - or they should be. But we are not there yet! I just spent a whole weekend setting up a new desktop machine for myself - Athlon 1 GHz, 512 MB RAM, RedHat 7.1. I had to do a kernel upgrade before it would see my Envidia graphics card. I still cannot print to my samba printer. And having installed machines ([pre-]CP/M, DOS, Win, Novell, Linux) for 20 years, I am not new to PCs or to Linux, but I still cannot figure out how to rewrite the Gnome/Ximian menus! And the config tool core-dumps: I have had 20-odd core dumps in the first day alone. And the lack of "OLE" drives me mad - an experienced PC user spends his life cutting and pasting, and the lack of this in common Linux desktop environments are a real obstacle.

    So now I am looking for small groups of "expert users". Our (mainly hardware-) engineers come to mind first. But I am looking hard for real interoperability so we can roll out across the company. My estimate: 2 years out. I hope I am wrong.

    --

    ---
    BDOS ERR ON A:>
    1. Re:I am trying to do the same, but... by Anonymous Coward · · Score: 0

      "Usability" objections. These are easy to fix in time - or they should be. But we are not there yet! I just spent a whole weekend setting up a new desktop machine for myself - Athlon 1 GHz, 512 MB RAM, RedHat 7.1. I had to do a kernel upgrade before it would see my Envidia graphics card. I still cannot print to my samba printer. And having installed machines ([pre-]CP/M, DOS, Win, Novell, Linux) for 20 years, I am not new to PCs or to Linux, but I still cannot figure out how to rewrite the Gnome/Ximian menus! And the config tool core-dumps: I have had 20-odd core dumps in the first day alone. And the lack of "OLE" drives me mad - an experienced PC user spends his life cutting and pasting, and the lack of this in common Linux desktop environments are a real obstacle.


      Your problem is not linux. Your problem is red hat, and possibly ximian. I run debian, with loose gnome apps inside of window maker. I don't even shut down X, or my icq when I go to sleep. I don't have apps that crash more often than once every two weeks, when used all day long. In debian, it's also very easy to change the menu system. Try debian, install as stable, update to testing. You'll like it.

  414. Read Roblimo's article by Anonymous Coward · · Score: 0

    He mentions that NT/2K gets flaky with over 40 clients logged in, so they would have had to cluster servers, spending a lot more money just on that.

  415. Re:Won't office working kill Linux? by Luminous · · Score: 2

    The best route for Linux is to get accepted by the office culture. Once that barrier is passed, then when people buy PC's they'll want to work on what they have at the office. The next step, then, is to come up with a killer game that only runs on Linux but gets the same hype and marketing as a PS2 game or major PC game release.

    --
    This is not the way to build a lasting empire.
  416. Wordperfect by Anonymous Coward · · Score: 0


    Abiword has a Wordperfect filter in development.

  417. Re:So Robin, I gotta ask by VFVTHUNTER · · Score: 1
    Agreed. During the course of my posts on this topic, we had the admin come 'round through the school of engineering here, and seeing my laptop (but not the screen), he asked if I needed the Office XP upgrade. My response was a chuckle and a polite "No thank you,sir"

    The idea of rebooting==upgrading is actually pretty sweet. You can also consider that even if these were not diskless nodes, an admin could sit at his box and send (sftp, etc) the upgraded software to all of his clients. 1 script, 1 chmod, and 1 ./whatever. Thats just cool.

    And yeah, if the exe fails, youre screwed. At least with galeon I was able to d/l the source and modify some makefiles, and I finally got it working. I would have had no such luck on Windoze.

    I should point out that I live in Virginia, the state whose beach city paid the $129,000 to MS for license 'violations.' VA kind of sucks that way. I think were the first to pass UCITA as well. The ironic thing is that our governor is trying to eliminate the car tax, and he had some trouble funding this, so for a while he shut down all construction at state universities (Bastard!). I wonder how much money he could save by issuing a mandate that requires the use of OSS in government - he probably would have eliminated the car tax long ago :)

  418. I was wondering how .. by jilles · · Score: 2

    .. they managed to keep their users from revolting (a normal reaction when you take away their favorite programs) until I read this:

    -quote-
    Networks and thin clients are not new to Largo (motto: "City of Progress"). The city started down this path in 1992 with SCO (now Caldera) Unixware and its Motif-based IXI desktop that, Dave says, "looked a lot like Windows 3.1." Later they started using KDE 1 on both OpenServer and Unixware, and finally, in July 2001, made the switch to Red Hat Linux 7.1 and KDE 2.1.1, a change Dave says "has gone really well."
    -end qoute-

    Apparently these users were never exposed to a wintel system at their job (well, perhaps a previous job). Nothing bad about linux, but going from KDE 1.0 to 2.1 would make most users happy but it is something different than going from e.g. a properly installed and administered win2k system to kde 2.1.

    That being said, I agree that KDE is userfriendly enough for normal people. You still have to learn some odd system specific things but not much more then on windows.

    The real issue is application maturity (they run a closed source word processor to bypass that). Kword looks promising but is not ready. Staroffice seems reasonably functional but the 5.2 version is a rather peculiar thing and it is sort of difficult to use in a multi user environment because it installs a copy per user (never understood why).

    The same goes for email clients, web browsers, spreadsheets. There are acceptable versions of each but getting it all together results in a rather inconsistent GUI and these programs generally do not integrate well with each other. So either you use one office suit (e.g. Koffice or gnome office) getting integration but also lacking features or you pick the best apps from various office suits getting a reasonable set of features and a near total lack of integration. Neither option is very appealing to someone used to a MS Office environment where you get any feature you need and excellent integration of the various applications.

    --

    Jilles
  419. Re:So Robin, I gotta ask by mpe · · Score: 2

    Your average office work is never permitted to install their own software.

    But, guess what, they do.

    Not to mention ungodly mess a user administered machine can become.

    If it's a home machine, then it's only that person's problem, if it's a small business then there is an obvious incentive to do something about it.

    And, if you're running the type of place where people share work-stations like in a call center or clerk desk then you need to preserve uniformity from one session to the next so as not to confuse or completly derail the workers

    Probably the largest of these catagories is education, students arn't always the worst offenders either...

    In that light why the hell should the place even expect the users to need to know stuff like that.

    In no other area of business would it be acceptable for end users to be carrying out "maintenance tasks".

    In terms of apps being available the usual course is to go through IT management and request it.

    Also with it being done correctly if any kind of licence needs to be bought then there is a record likely to be kept.

  420. Excellant selling point for WTS ... by OSgod · · Score: 1
    Which does Multi-headed Windows quite nicely with or without Citrix.

    If it's X vs. WTS (with/without Citrix) then X may be in a wee bit of trouble. Licensing and support are issues but the truth of the matter is that WTS wins when you cost it out (TCO).

    The sad part is that the X clients (servers for you non-X people) have to be sized almost identically to the WTS boxes (15 to 30 users per CPU, minimum 1gb per 15 users or so -- all based on application mix) when you actually install the box.

  421. Mod parent up please by Anonymous Coward · · Score: 0

    It's funny how none of the other posters noticed what the parent poster did.

  422. Kick Start Install Redhat by codepunk · · Score: 1

    Put in the floppy and walk away.. Have it email me when it is done!

    --


    Got Code?
  423. Re:Invalid comparisons by ax_42 · · Score: 1
    If you took away all the Windows desktops and put in something like Citrix MetaFrame, then guess what?
    Guess what:

    you have just put lipstick on a bulldog, as Windows was never designed to work that way and Citrix is a very dodgy proposition for anything that strays from the norm.

    you have just paid for NT Server (500$) plus NT Terminal Server (8000$) and Citrix Server (I don't even wanna know) and that is for 10(!) users.

    And-you-still-haven't-paid-for-the-admin'ly yours
    ax_42

  424. Re:So Robin, I gotta ask by Danse · · Score: 1

    I had a similar experience. Win2K HATED my hardware. I had a new Asus A7V mb and 900mhz T-Bird. I could install Win2K, but it would crash CONSTANTLY whenever I did practically anything.

    --
    It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  425. Re:So Robin, I gotta ask by Danse · · Score: 1

    The only thing that has ever crushed me completely was trying to get Oracle8i and Designer going on a Lose98 box.

    I feel your pain. I got beat down trying to do exactly that too. Followed the installation instructions scrupulously several times, even after reformatting and reinstalling windows. Tried every suggestion I found on Oracle's site and elsewhere on the net. Nothing worked. I eventually conceded as well and ended up doing my project work at school.

    --
    It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  426. "To some degree translates" to "Half Ass"... by PalmKiller · · Score: 1

    which is something ms is good at, half ass solutions.

  427. Misuse of 'shibboleth' by ljagged · · Score: 1

    A 'shibboleth' is a distinguising characteristic, often linguistic, used to differentiate between two different groups of people. For example, the pronunciation of GNU is a shibboleth to discern between people who are Gnowledgable vs. those who aren't (sorry). I think the word you're looking for is 'bugbear'.

    --
    Ceci n'est pas une .signature
  428. Re:So Robin, I gotta ask by NineNine · · Score: 2

    I can state unequivocally that many Windows distros are much easier to install than Linux.

  429. Hah. by Anonymous Coward · · Score: 0

    I have Mandrake 8.0 and am still trying after a week to get it to install.

    I have a Celeron 300a box, ABIT BH6, 128MB RAM partitioned 3 ways (old W98, W2K, Linux -- soon I hope).

    The Windows 2000 installer located and identified my devices almost perfectly on the first try. There are Windows problems related to app installers that expect W98 and don't understand the concept of multi-user systems. But these are subtle downstream errors.

    On the other hand, Mandrake's GUI install freezes the mouse (a plain Logitech 3-button) from the get-go. I have to try the text install, and so far it segfaults after I select packages to install and hit Enter.

    Linux just isn't ready to be turned loose on Grandma yet. I'm an experienced admin on multiple systems (Unix, Wintel, and other) and it's giving me headaches. In a corporate environment, with a support staff and careful choice of hardware, it can work. For the home user, it's not ready.

  430. Let me add another thing... by Anonymous Coward · · Score: 0

    Hey, why don't I add 'installiation' to this? I'm going from Windows, to linux, and frankly, I don't know if I can, because 99% of the software I want, requires a PH.D to install the dammed thing. Needing this, or that changed, compiled, or need this particular library, or this particular piece. I tried installing WordPerfect reciently. Hell with it. KDE? Forget it. (Gnome installed in less than an hour, hence I'm using gnome.)

    Want to get more than office users to use linux? Fix the dammed install problem! Office users only need a pre-made system for them, made by a linux sysadmin. The home users like Windows users is what made windows what it is, and installing programs is *far* easier in Windows, than it is in Linux.

    My idea would be a RPM type installer, but also offer the harder/compile this/change this installation too for ones who want such. RPM is hit or miss still, but when it works, it works.

    One of the major problems I found, is dependency problems. If it needs something, then it should go out and look for it. Or at least say this package is at this web site. Please install it first.

    Probably the *best* idea of all, is well written documentation. Check out 'TinyFugue' for well written install files, and an installing script. Only tar/gz file I've ever been able to install without a fight.

    Shadowwalker Delaforge

  431. Re:So Robin, I gotta ask by elefantstn · · Score: 2
    Plus, they will never have to compile that new, sexy app that only seasoned veterans can.

    In my haste to put up that ever-so-witty sarcastic retort, I forgot to comment on this. They don't have to compile that new, sexy, app, because the sysadmin can do it once on the server and it's instantly available to everybody. That's the real advantage of thin clients. Only one upgrade, instantly applicable to everyone.

    --
    If it ain't broke, you need more software.
  432. Re:Won't office working kill Linux? by Anonymous Coward · · Score: 0

    I'd say that SDL was the open source answer to DirectX... done right (as a small, simple layer that can be added and extended as necessary). Just another nice thing that Loki did for the world.

  433. Why the big uns' dislike KDE by 21mhz · · Score: 1
    Major corporations looking for a Linux desktop dislike, probably even more than GPL zealots, that Qt is kinda owned by some company. Having an irreplaceable player who may pursue his own commercial interests chills them from joining the game. Given a totally unowned alternative, they never hesitate.

    Also, probably, many software architects at Sun et al. wince when someone says "C++" near them.

    --
    My exception safety is -fno-exceptions.
  434. Re:Invalid comparisons by Anonymous Coward · · Score: 0

    Ok, fine. Let's make a comparison about out-of-the-box software.

    How much does MetaFrame cost, with 800 licenses? (Dunno myself, but I'd bet on a few thousands, if not more)

    Unsurprisingly, linux comes with all the fruit you need to pull a stunt like that. Windows? Not a snowball's chance in hell.

    It's impossible to set a 'thin-client device' on windows with std tools. On linux, it's natural.

    Let's indeed compare apples with apples: Windows doesn't have the tools you need to do serious work. Its outclassed, outmatched, outdated, overpriced, useless. It's not honest to compare that piece of crap with the millions of hours dedicaced hackers have put in linux.

  435. Invalid comparisons by kiwimate · · Score: 5, Insightful

    I'm not going to comment on the relative costs of the hardware/software, because it's all true: Linux vs. Windows will win out, pure and simple. But the story (about Roblimo's take) is comparing apples and oranges.

    Look at how they talk about backups: it sounds as though their concept of backups in the Windows world is to have users saving documents on their local hard disk, rather than to a server. The users have become accustomed to system crashes and network failures. I'll address at least part of the former complaint in a moment. The latter is the fault of either poor network administrators (as opposed to systems administrators, or a flaky server that hasn't been set up correctly. One of the biggest reasons people think NT is unstable is because the pretty GUI encourages rank amateurs to call themselves systems engineers. Blame this on the paper-MCSE syndrome, or on Microsoft's psychology, or whatever: but let's at least be honest and admit that, should the quality of admins increase, so would the quality of experience.

    The other problem I have with this, and what really prompted my subject line, is that the comparison is between a Linux-based thin client network and a MS-based fat client network. Hello? If you took away all the Windows desktops and put in something like Citrix MetaFrame, then guess what? You'd realise several of the same benefits that the article touts or implies as being advantages unable to be put forth in a Windows-based system.

    If you take the article as being a good example of how simple it is to migrate users over from Windows to Linux, then fine. But the system level comparisons are obfuscatory at best, and dishonest at worst. Yes, there's no way you could get the same level of performance out of the hardware they use if you went with a Windows implementation; but an article that compares a 10-person IT staff supporting Linux (or any OS) on 400 thin-client devices with supporting that many devices all running Windows on individual desktops is simply not a valid comparison. Is that really fair? By all means, let's point out the advantages for Linux in terms of ROI, open-source, and so on -- there are plenty of valid bases here -- but let's also be intellectually honest. Pretty please?

    1. Re:Invalid comparisons by RelliK · · Score: 2

      Are you aware how much MS "thin client" network would cost in licensing fees? Let me give you a clue. You'd have to pay for windows 9x to run it on each "thin client", NT Terminal Server, and client access licenses. The license cost makes NT thin client network unfeasible.

      --
      ___
      If you think big enough, you'll never have to do it.
    2. Re:Invalid comparisons by Anonymous Coward · · Score: 0

      But there is still a cost of the license somewhere in there, either as part of the hardware, etc. In addition you have to put effort into keeping track of the licenses.

  436. StarOffice Worked for Me, but... by GroundBounce · · Score: 3, Insightful

    but to get there, I had to take the difficult step of getting people to stop sending me Word and Excel files. Sending around insecure, application-specific files is a bad idea anyway unless it is absolutely necessary.

    At least 95+% of the time someone sends me a Word file or Excel sheet, it is something that I only need to read, not edit, modify, and send back.

    I'm an independent contractor, and whenever I receive a Word or Excel file that I cannot read in StarOffice, I politely reply back that I don't have Microsoft Office and I cannot read their files. I suggest that they resend the document either in PDF format, or RTF if they can't generate PDF. For Excel files, If they can't save as PDF, I suggest saving to an older version of Excel that StarOffice can read, albeit with some loss of formatting.

    I have been able to change the file sending habits of a surprising number of people, especially when they realize that PDF files actually look more consistent on other people's systems, especially if they use non-standard fonts.

    I do have one system with VMWare and one copy of Office for those very rare occasions that I receive a Word or Excel file that I actually have to modify and send back, or if the sender absolutely refuses to send another format, but this option doesn't get used very often, so I don't need it on all my systems.

  437. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  438. Re:I submit to you by Greyfox · · Score: 2
    Salesman: For $100 more you can install Windows on your mom's system and then she'll be able to play the latest games. And you'll need a few bucks more for a virus scanner, a few bucks more for all the Norton Utilities you need to keep your hard drive and registry from fucking up on a regular basis, oh and you'll need to stop by the CDC web site to install back orifice if you want to do remote administration of her system. And don't forget that she'll be calling you every time it asks her to switch disks.

    Oh yeah, and until I met my room mate, I didn't think it was physically possible to destroy hardware from software. She proved me wrong by fucking up TWO video cards trying to install Windows video drivers. If I were billing her for the time I spend supporting her system, she could have bought a playstation 2 after the first video driver update incident.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  439. Re:You forget. No one has installed Windows in yea by mpe · · Score: 2

    PCs come with windows pre-installed out of the box. Nobody actually installs windows anymore.

    In probably the majority of situations OEM installs are overwritten. For the simple reason that most OEM's are incapable of configuring machines to work on networks.

  440. Why KDE? by SCHecklerX · · Score: 2
    A cleaner, less confusing, easier to use desktop would have been windowmaker + ROX. Oh well.

    It's good to see somebody finally getting it right! Amazing that it was a government agency.

  441. Safe sex, wooha! by Graymalkin · · Score: 1

    Like the other dude said, this isn't about Windows vs Linux it's about the cost of maintaining 400 fat clients vs the cost of maintaining 400 thin clients. Using 400 Windows clients costs you not only hardware and infrastructure (network, admins, repairs) but also costs you licenses for Windows and Office. Circumventing Microsoft saves you thousands in terms of software cost. Of course then you have to take into account the limitations using a publicly developed piece of software has. Does it fulfill the needs of your organization in its current state and if not will the cost of adding that function cost more than a prepackaged solution?

    --
    I'm a loner Dottie, a Rebel.
  442. I bet you know FUD when you see it. by twitter · · Score: 2
    and a good portion of linux users are not inclined to help newbies out.

    That's not true. I've gotten far more help learning to use Linux than I ever got with MS. There are Linux User Groups (LUG) everywhere, and people I hardly know have helped me at work and sat with me at my house. I got to know them better that way. I've got no problem returning the favor and so far I've set up two other people's computers.

    It's funny, because Linux is easier to figure out. Win3.1 was so poorly documented a friend HAD to show me how to use it. Going to 95 was a painful experience and I regret all the time I put into it. 98 was also painful, but more regretible. Linux, at times was not easy to get used to, but man pages online documents and books are all excellent sources of help. In fact, despite the useability claims Redmond makes, MS interfaces are are the hardest I've ever dealt with. The list includes VAX, VMS, Solaris, OS2, Mac, MSDOS, Win3.1, Win98, Win98 and WinME. Mac was a pain, but I liked it much better and learned it much faster than Win3.1. MS's position is paradoxical. They wish to convince users that PC's are hard to use, while prommising them that MS is easy to use. If they spent as much time making things as easy as they said instead of fudding, they might get somewhere.

    --

    Friends don't help friends install M$ junk.

  443. Woah there! Slow down Sparky. by packetgeek · · Score: 1

    I have been an admin for 3 years. All of my professional time is spent on NT 4.0. I am using/learning Linux at home. Before my time as an admin I was a Network Tech and before that I was a Bench Tech for 3 years. I know that Windows is *now* a, stick in the CD and walk away for a half hour, process. BUT, I also remember spending up to a day taking a customers PC (formerly having MS-DOS 4.1) and scrubbing the HD and installing Win 3.1. After that ensued HOURS of tweaking .INI files, pulling beta Windows 3.1 drivers off of FTP sites using MSD and other tools to find out what IRQ'a DMA's, I/O Ports, etc.. were in use. Why was I doing all of this you ask? Because Windows had a VERY limited list of drivers. Almost nothing of any use came on the Windows floppies. Sometimes the OEM of the CD-ROM drive(Pre-IDE days) or sound card or video adapter or scanner interface card or whatever would have the Windows 3.1 driver, but just as many times you would have to call customer service and MAYBE they had an FTP site. probably though they didn't even know what FTP was and they would have to send you (by postal mail) a driver for their hardware to work under Windows 3.1. After getting the driver installed it never worked the first time through. You had to tweak config files and hardware settings and the Windows control panel was a trial of patience. So what am I saying? The only reason that you can "stick in the CD and walk away for a half hour" is because the OEMs write all of these drivers and give them to Microsoft to put into their OS and they make damn well sure that Microsoft has any and all interface specs they need to ensure that the API's that Microsoft develops work with their hardware. So if/when the OEMs decide that Linux is worth some action the driver issue will evaporate. Just like it did for Windows. Also as it said here, most of the things that you mention a Windows user being able to do are undesirable (at least on my network).

    --

    Please be patient, I'm a work in progress! --Alan Jackson
  444. That is just bullshit. by codeforprofit2 · · Score: 1

    We are not talking about a change in businessmodel, we are talking about giving things away for free here.

    Show me any working company that gives it work away for free who don't go bankrypsy.

  445. So Robin, I gotta ask by VFVTHUNTER · · Score: 1
    how much of this is Linux, and how much of this is their work environment?

    On the one hand, its absolutely kewl that this is working. But on the other hand...

    They never had to set Linux up. Plus, they will never have to compile that new, sexy app that only seasoned veterans can.

    So while I think it's great that Linux has gotten this far, and I applaud you for the story, how much of this is simply a "special case" of Linux Deployment?

    1. Re:So Robin, I gotta ask by Anonymous Coward · · Score: 0

      Man you better wash your fingers with soap. Using all all those 3 letter acronyms. SOL, POS, and W2K

  446. Oh, man... by CrayDrygu · · Score: 2
    This story almost made me cream my shorts, seriously.

    I've been thinking (off and on in my spare time) about what it would take to convert my office to something like this. I'm the IT guy for a town even smaller than the one in the article, but I'm still f'ing sick of Windows and the headaches it gives me. We have a Unix server, thankfully, and it never gives me problems. We're bringing in another one soon -- had a choice between NT and SCO. Went for SCO.

    I'm only seeing two problems, really. One is office programs. We need to read from and probably write to MS format documents. I suppose that could be solved at least partially with WINE, but that's not a real solution.

    The other is the database software that runs the financial side of the town. It wasn't a problem until recently, as it used to be run as a console app off the server, through telnet, a modem connection, or a dumb terminal. They've got some weird GUI client for it now, though. To be honest, it looks like one of the Unix widget sets or maybe an X server ported to Windows, but I'm not sure. I'd have to talk with them about it. Anybody know anything about Four J's? They're the ones who made it.

    If I can get around those two things, I'm almost positive I could do a slow migration over to linux. Well, if I can get X configured to use these POS SiS on-board video cards.

    --

    --
    "I personal[ly] think Unix is "superior" because on LSD it tastes like Blue." -- jbarnett

  447. Re:I submit to you by GiorgioG · · Score: 2, Insightful

    My room mate would have more problems, as she gets games on a regular basis. But that's why God made the Playstation 2, right?

    Salesman: "You'll save $100 if you don't have Winderz(tm) installed on this computer. But to play the newest games, you'll have to go buy that $299.95 Playstation 2." Great argument folks. Glad to see the gene pool in the Unix world is getting better ;-) And don't bring up the technical superiority of the PS2 - I still play Starcraft & UT and don't need the latest & greatest GeForce 500000000 card.

  448. Lose the attitude by flatrock · · Score: 2

    And the users? Who cares. They're being paid to do their jobs, training is prvided to them, so they'd better learn to do it the way the company wants them to, since this particular way has been deemed the most efficient. They can have all the eye-candy disguised as ease of use they want on their home computers.

    It sounds like Linux may very well suit your company's needs. It also sounds like your attitude doesn'tt. A large part of any IS job is dealing with users. If the above statement is really how you feel, rather than just the way you post on Slashdot, then I sure wouldn't want you working for me. There are a lot of good technical people out there that can deal with both people and computers. Lose the attitude, it does you a discredit.

  449. Re:Won't office working kill Linux? by Brian+Knotts · · Score: 2
    Where is our DirectX, our Cakewalk, our Quake III?

    Huh? I have a copy of Quake III for Linux at home.

  450. Old News Indeed by dthable · · Score: 1

    This reminds me of a story that ran last year. One of the east coast states started using Linux and StarOffice to reduce the operating costs assoicated with software licenses.

    Ever since I started using Linux in '96, people debated if Linux was too difficult to use. The hard answer...it depends what you started with. I started with DOS and then moved into Solaris. I like the command line and when my wife bought a Mac, it was too hard for me to use. She can't use my machine with FreeBSD because she started with Windows 95 and then moved into the Mac world. She hates command lines.

    It's sad to see this come up constantly as an issue with Linux. It just starts flamewars.

  451. Re:Say OpenSource if you're for more IT unemployme by SLi · · Score: 1
    Why is it so different from language translation?

    In the open source model you have a lot of software for all common tasks - after learning German, you can handle most translation tasks. But when you want to do something you can't with the current software (most probably because your skills aren't quite enough), you pay someone to write software to do it. Likewise, if you can't handle some important German, you pay a translator to do it.

    To me this seems like natural development of the software industry, not like a move towards communism.

  452. Amen Brutha! by bhsx · · Score: 1

    My sister, who has to choose between my step-father's laptop running win98SE on a 19" monitor and my Mandrake box running BlackBox and konq(xchat never closes[/server irc.openprojects.net/#mandrake]) on a 17" monitor, she inevitably chooses mine, because she know's it's always on, i've asured her that there is no way she can break it, and it has everything she ever needs...
    Not only that, she has everything she WANTS!
    I now have QuickTime(tm) running with the sorenson codec plus Real Player. http://www.geocities.com/bobbyfuesz/qtime1.jpg
    http://www.geocities.com/bobbyfuesz/qtime2.jpg
    She prefers linux, and is moving out... she wants me to build her a PC and it will not be running M$, right now Freq3 is slotted for install, unless they can get through the debug and come out with an RC1...
    But i digress :)

    --
    put the what in the where?
  453. Re:Ciiiiiiiitrix. Say it. Citrix. I knew you could by Karmageddon · · Score: 1
    dude, Citrix has been around for years. do you really think you're the only one who has heard of it? I played with Citrix when it first came out, and since then I've fixed problems that Citrix has imposed on apps that it's trying to share. You're right, it's the closest thing to something that works similarly to X of all the suggestions here, but it is no substitute for X Windows.

    ask yourself this question: would installing Citrix in the Largo example from the story above both work and save the city of Largo money, and especially support costs? no, it wouldn't. It would be epensive, it would be an unusual configuration with all the attendent support problems, and it would place all sorts of restrictions on what apps users could or could not run simultaneously on the server.

    ... and, if history is any example, Citrix will break when future version of Windows roll out because Microsoft always crushes its partners.

  454. Model letter to send to YOUR municpality by gessel · · Score: 1
    I sent the following letter to Oakland (my fair city) and got a postive reply.

    Dear Mayor's Office,

    I am a citizen of Oakland and a computer professional. I've worked for Apple, for Paul Allen (of Microsoft), and on my own as a consultant. I've found myself moving my computers to Open Source OS's because it's just too much of a hassle to comply with increasingly bizarre licensing schemes and increasingly Draconian punishments for accidently violating them (viz. Sklyarov). And, there's the reliability issues. I was very happy not to even worry that my BSD servers would be affected by the latest round of internet worms.

    I'm not certain this is the case, but statistically I'd guess Oakland tends to use Windows systems and if it's true, it would seem to me as a taxpayer as an inappropriate use of my funds given that the result is, in comparison to what can be done with Linux and Open Source, an unreliable, complex, resource hungry, insecure computer system that costs an obscene amount of money.

    Microsoft has been promulgating lies to FUD companies and municipalities into eschewing better technology and continue to pay for their lavish Redmond lifestyle. We who understand the technology find these accusations laughable lies, but it's hard to overcome momentum without, at least, a good counter-example.

    Fortunately, the good citizens of the forward thinking city of Largo, FL have risen to the challenge and proven that it is possible to run a city on Linux and in so doing improve reliability, performance, and security all the while saving great boatloads of tax money.

    An informative article is at:

    http://www.newsforge.com/article.pl?sid=01/08/10/1 441239

    Oakland should do the same.

    Thank You,

  455. I Understand by virg_mattes · · Score: 2

    > ...but what about going to some more powerfuly software
    > such as video editing, digital video production or audio editing
    > and production - which is what i'm into myself.


    If you've got high-end hardware and high-end video editing needs, and no Linux native applications fit the need, you might want to give Wine or VMWare a look. They are both very good at running Windows apps under Linux, and Wine at least is free.

    Virg

  456. I submit to you by VFVTHUNTER · · Score: 2, Insightful
    that if these people can run Linux, so can your granny:

    One of the biggest problems Dave and Mike have run into when teaching new employees, most of whom are accustomed to Windows PCs, to use Largo's Linux-based network has nothing to do with the operating system: It is weaning them away from floppies. "How can we take work home without floppies?" is a frequent question they hear. Answer: "Email the file to yourself."

    These people seem to sort of be the poster children for why linux can be used on the desktop.

    This next bit was just downright funny:

    There is also the problem of teaching new employees not to worry about backups . Many are so used to system crashes and network failures in Windows environments that they have trouble realizing, at first, that all their files are stored on reliable servers -- with backups -- instead of on a desktop PC where a crash can wipe out hours or days of work. But these doubts are typically overcome after an employee has used Largo's network for a little while. "I was skeptical at first," one receptionist confides, "because [the place I worked before] had a Windows network that was always having problems. Now I'm comfortable with the network here. It's very easy to use once you get used to it."

    The only problem they seem to have is with OpenOffice still being in its early beta stages. Any suggestions for them?

  457. Re:Ciiiiiiiitrix. Say it. Citrix. I knew you could by Karmageddon · · Score: 1
    There are some things Windows can't do. Running a remote desktop is not one of them.

    I'm guessing that you've never used X Windows? Understandable if you are not a unix guy, but if you had experienced X Windows you would understand what I'm talking about and would not argue this.

    of course, Windows can potentially do anything, as can unix: they're both "turing machines" so to speak. But just because something is theoretically possible and code is written to do it doesn't mean that it is practical or works well enough to satisfy a user of the other OS.

    Citrix is a special case app, not part of the OS. as such it has to solve all sorts of problems This is because it is not part of the architecture of windows so every thing is a special case (how to handle the mouse? hmmm. ok now how to handle the clipboard... hmm... ok, now how to handle the ...) and it solves them pretty well. but it can't easily solve them all in any practical sense. Here's one example: in Windows you can grab mouse-over messages and make your app respond to them. Programmers thus write software that takes advantage of this and draw fancy little do-dads on-the-fly. But if the Citrix layer gets added on top of this, suddenly those mouse-over messages have to travel over a network link and are slower. So suddenly the zippy little doodad is slow as snot. (yes, the same timing issue exists in Unix, but apps are written to run that way: theoretically possible in Windows if all programmers wrote for Citrix, but they don't) Then, on top of this is the fact that NT/2000 was not designed to have more than one person logged in at the same time, so you have to solve all the problems asscociated with assumptions about where in the registry to grab configuration from, and how you can run two copies of Microsoft Word (or pick some harier app) at the same time for two different users and not have them fight with each other. And then, can you have the apps on one machine interact with apps running on another? only in rare cases have Windows apps been written this way. Not Citrix's fault, but not solvable by Citrix either.

    Because X Windows running across a net is identical to X Windows running on one machine this stuff just works in unix. It means that across the network I can have the Start button be the identical Start button to the one on my other machine, because it is the indentical start button. And all my apps that are installed come along with it (and I don't need to get an administrator to give me permission) There is no sense of wonder as there is with Citrix ("how do they do this?!") Stuff just works.

    You can run X Windows on top of Windows, by the way, and it works fantastic. (I'm doing it right now) But it only works fantastic with X Windows apps and there are very few of these in the Windows world. Citrix is cool, it works, and it brings a whole world of possibilities to Windows. But it doesn't bring all the possibilities that X Windows brings because it can't even bring all of the possibilities that Windows brings. When a unix person says "share my desktop" they mean a lot more than what PCAnywhere or Citrix does, and that difference in understanding is what leads you to object to my saying that.

    peace.

  458. Linux on the desktop by Anon-Admin · · Score: 2, Insightful

    I have been pushing linux on the desktop for a couple of years. Administration (For the experienced admin) is easy and the end users can not mess the system up. I have been running is at home for some time and my wife and daughter (Age 30 and age 8 respectively) find it easier to use. Both feel that the fact that they can not "Mess the system up." helps them to explore and try new things on the computer as they are not worried about breaking it. I have suggested that attorneys move to Linux with X11 as most of there work is done on Word Perfect. With that they can set up Xterms and a primary server and all upgrades, Data Storage, and backups are done in one location. There are many advantages to Linux as well as some disadvantages. I am not saying it is right for all tasks. I have yet to find a good voice mail system for linux and have kept all my voice mail functions on a windows system. There are other disadvantages but as time goes on those are slowly going away.