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Sprint ION's $100/mo, 8Mbps Home Service Tanks

Dr. Zowie writes: "In the current gloomy high speed connection market, a ray of light was Sprint's ION service. For $100/month, they would provide local phone service, long distance service, and 8mbps down, 1mbps up DSL-like digital connection. I've been waiting for the service to turn on to write a review about it -- but the service has been discontinued and all orders are being cancelled. Too bad -- ION was like a geek dream come true." ION was only available to a relative handful of people, but it sure sounded good. Anyone have suggestions for this sort of combination service?

257 comments

  1. I pay that already! by josquint · · Score: 1

    geez, I pay over $100 and only get 512mbps.. Qwest Bites

    1. Re:I pay that already! by Kreeblah · · Score: 1

      "only" 512 mbps? I'd pay a whole lot more than $100 for that kind of speed . . . :^)

    2. Re:I pay that already! by jerw134 · · Score: 1

      geez, I pay over $100 and only get 512mbps.. Qwest Bites

      I honestly hope that you meant kbps. Otherwise, I WOULD BE GLAD TO TAKE THAT SHITTY CONNECTION OFF YOUR HANDS!

    3. Re:I pay that already! by ncc74656 · · Score: 2
      geez, I pay over $100 and only get 512mbps.. Qwest Bites
      I honestly hope that you meant kbps. Otherwise, I WOULD BE GLAD TO TAKE THAT SHITTY CONNECTION OFF YOUR HANDS!
      <pedantic>
      Given that "mbps" is "millibits per second," I too hope "kbps" is what the original poster meant to say. (512 Mbps (megabits per second), on the other hand, would definitely be nothing to complain about. :-) )
      </pedantic>
      --
      20 January 2017: the End of an Error.
    4. Re:I pay that already! by Anonymous Coward · · Score: 0

      what the hell is a millibit? is it just the little nose on the "1"

    5. Re:I pay that already! by Anonymous Coward · · Score: 0

      512 (mili) bits per second? You should upgrade to a 300bps modem. The only way to go.

  2. Why a dream come true? by mindstrm · · Score: 4, Insightful

    I don't see it.

    Having everything on one line is a technical utopia...
    but I'd rather see everything over one network.

    You see.. even if everything comes in over one line for $100/mo.. how is that different from $30/mo for a phone line, and $50/mo for DSL?

    Also.. what do you mean 'long distance'. Long distance service is not relveant... you get that with any phone line.

    1. Re:Why a dream come true? by _newwave_ · · Score: 4, Informative

      Actually, they had two levels of service. For around $140/month, you could get 8mb/2mb DSL like Internet service, 2 local phone lines, and long distance service. For $120/month you could get the same service at 4mb/1mb speeds.

      If you don't see it...please point me to any service where I can get comparable speeds for under $400/month.

    2. Re:Why a dream come true? by mrsmalkav · · Score: 2, Interesting

      Uhm.. Well, where I live, I pay $90 for 1.5 down/384 up for DSL. I also pay an additional $20 for phone and $15 for long distance.

      But what is this 8Mbps? or 8mpbs? or what? Someone want to fix the caps on that? If I could get 8Mbps/1Mbps for $100, HELL YEAH that would be a good deal.

      $100 for more bandwidth vs $135 for less.

      Where's the question?

    3. Re:Why a dream come true? by zarqman · · Score: 1

      one, it was higher bandwidth than you'll get for your $50/mo dsl... also, it was easy to add 2nd (3rd, 4th, etc) phone lines on the same copper pair, which admittedly isn't earth shattering, but very much convenient.

      it's really a shame sprint ion is going down. i was on their site just last night wondering if it'd be in my area soon. guess not.

      i'm trying to remember if the phone service included long distance minutes (which would be very much relavant), but it did include voice mail, caller id, and the like... much like typical pcs service.

      --
      geek friendly VPS's and free API enabled DNS : zerigo.com
    4. Re:Why a dream come true? by Manuka · · Score: 5, Informative

      Long distance is not included with any phone line. Long distance is provided by a third party. in the case of ION, your long distance was handled by Sprint, and you got a block of minutes.

      What most people didn't know is that calls between ION nodes were treated as local, since they were routed over the ION ATM network, and nevcer had to jump onto the telco's lines.

    5. Re:Why a dream come true? by FastT · · Score: 2
      how is that different from $30/mo for a phone line, and $50/mo for DSL?
      Um, it's a hell of a lot of bandwidth for very little cost. For $50 a month, you can generally only get something like 384/128 DSL.
      --

      The only certainty is entropy.
    6. Re:Why a dream come true? by raju1kabir · · Score: 1
      Also.. what do you mean 'long distance'. Long distance service is not relveant... you get that with any phone line.

      It was some sort of bulk deal which, apparently, for most people was the same as having flat-rate long-distance.

      --
      "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
    7. Re:Why a dream come true? by Anonymous Coward · · Score: 0

      Apparently the bean counters at Sprint figured out they had missed a power of ten when pricing the service. Clearly they mean $1000/month. :-) I don't know why people are still crying for the unrealistic $100/month for 10Mbps of Internet bandwidth when a T-1 would cost you many times that amount for 1.54Mbps.

    8. Re:Why a dream come true? by Tsian · · Score: 1

      Well, unless in Canada. In Canada DSL service is $40 (CDN, ~28US) a month for 1.5Mbs down/ 640kbit up

    9. Re:Why a dream come true? by sharkey · · Score: 2

      XO Communications will get you a 56 kilobit per second connection for $25/month or less. I generally get 3-5 kilobytes per second on downloads from them, quite a bit faster than 4 millibits per second down, which translates to 0.00005 kilobytes per second.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    10. Re:Why a dream come true? by Amazing+Quantum+Man · · Score: 2

      4 millibits per second down, which translates to 0.00005 kilobytes per second.

      Sounds like something you'd get from MegaTelCo. Unfortunately, with them, all calls are long distance!

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
    11. Re:Why a dream come true? by mindstrm · · Score: 2

      What's an mbps? mile-bit-per-second?

      The convention is to specify transmission speeds in bits per second... btw. 8Mbps means 8 million bits per second, precisely.

    12. Re:Why a dream come true? by 11+platter+hard+driv · · Score: 1

      56 kilobit per second connection for $25/month





      Sounds almost like you are on aol, except with
      the ads. That's about the speed I had on aol
      when I was on it, and I just called a friend,
      he's on aol, and that's what speed he gets.
      Why don't you just go get aol. They cost roughly
      the same, and have such great tech support!

    13. Re:Why a dream come true? by jerw134 · · Score: 1

      I'm guessing you probably haven't heard of Wide Open West. They are a new cable company, and are currently in the process of taking over Americast's old systems. They offer 10 Mbps SYMMETRICAL for only $65 per month! They are supposed to hit my area in December, and you can be sure that I will be first in line for that!!!!

    14. Re:Why a dream come true? by Anonymous Coward · · Score: 0

      Yeah, but Canada has like a 128kbit link to the rest of the world; what are you going to do with that bandwidth to just Canadian sites; VRML cheese and Java Applet hockey games?

    15. Re:Why a dream come true? by suicidal · · Score: 1

      > Also.. what do you mean 'long distance'. Long distance service is not relveant... you get that with any phone line.

      Often times, long distance plans have a monthly service fee (usually around $5 even if you don't make any LD calls).

    16. Re:Why a dream come true? by ncc74656 · · Score: 2
      For $50 a month, you can generally only get something like 384/128 DSL.
      Around here (Las Vegas), that'll get you 512/128 cable-modem with a static IP and no gripes if you run a webserver, mail server, or whatever. Other plans are available starting around $27.
      --
      20 January 2017: the End of an Error.
    17. Re:Why a dream come true? by pirkster · · Score: 1

      It used VoIP (Voice over IP), and they became the local loop provider... You did *not* get a phone bill from you old phone company anymore...
      Mine is 159.00, 2 IP's, and 700 minutes of long distance... What a deal... ('snif).

    18. Re:Why a dream come true? by Tsian · · Score: 1

      Don't be rude. When i actually had a decent cable connection (I now use DSL because our cable provider switched and went downhill... speeds were speaking ~40k down) I got 1 MegaBYTE/S from Adobe.

      As a side note, Initially vancouver only had one T3 connecting it to seattle/the US. To say the least we outgrew that line before it was even installed. Today I believe there are multiple OC lines connecting Vancouver to the US as well as a good routing system in Canada itself.

    19. Re:Why a dream come true? by pirkster · · Score: 1

      Forgot to mention, that the 159.00 Xt4 package included 4 phone lines (separate jacks). Your speeds do depend on distance from the CO. I peaked out at about 6Mbits down 800Kbits up... Since it is all ATM until you hit the 'net, it is great for gaming with others on ION...

    20. Re:Why a dream come true? by Jaysyn · · Score: 1

      Heh...I think my company is doing some drafting for that job....

      Jaysyn

      --
      There is a war going on for your mind.
    21. Re:Why a dream come true? by inbox · · Score: 1

      Dream come true because it is all services in one (and on one bill) and ideally the price goes down for bundled services. I used to live in MD where RCN/Erols provides all three services plus cable - local phone service, long distance, cable and high speed Internet.

      If you get all the services, the cost of each one is discounted. Local phone service becomes about 5% cheaper than Verizon, Long Distance is 7 cents a minute all the time, Basic Cable is less than $30 and cable Internet is around $40/month. The cable service is 1-2MBps (burst higher) and about 500-800kbps up.

      All the services come in on the cable line. Pretty sweet deal if you ask me.

    22. Re:Why a dream come true? by talonyx · · Score: 2

      And around here, for $35/month Canadian, you can get 1500/512 Kbps ADSL....

      Ahh, Vancouver.

    23. Re:Why a dream come true? by Christopher+Whitt · · Score: 1

      Yeah, gotta love Canada.

      In St. John's Newfoundland (a city of 170,000 that is over 1000km (600 miles) from the nearest city of the same size) there is no hint of problems with the business plans of the telco (CDN$40 DSL) or cable company (CDN$40 cable modem service). I know 3 non-techie girls who have thought about putting DSL into their apartment, and that's not unusual around here.

      My old high school has had a cable modem for nearly 10 years now, and I've had one in my bedroom for well over 3 years. What can I say, I'm a late adopter... :P

      Christopher

    24. Re:Why a dream come true? by Anonymous Coward · · Score: 0

      With ION, it WAS all one network, at least until the telephone service connected with the rest of the POTS network.

    25. Re:Why a dream come true? by billcopc · · Score: 1

      Well, here in Quebec, we get 4mbps down (schweet), 128kbit up (yucky).. only 35$ canadian (approx. 22$ USD). Now if only they offered faster upstream, I'd marry my cable modem :)

      --
      -Billco, Fnarg.com
  3. No wonder it tanked by Force · · Score: 4, Funny
    For $100/month, they would provide local phone service, long distance service, and 8mbps down, 1mbps up DSL-like digital connection.

    8 millibits per second? No wonder it tanked. :-P

    1. Re:No wonder it tanked by ENOENT · · Score: 5, Funny

      Yup, 8 millibits per second. This counts as the first implementation of IP over humpback whale song, with ones encoded as "AHOOOOOOOOHHHhhh..." and zeroes encoded as "EEEEEEeeeeEEEEEeeEEEEE..."

      Not only do you get phenomenal 8mbps download speeds, but also this development brings e-commerce and pr0n to the cetacean community.

      --
      That's "Mr. Soulless Automaton" to you, Bub.
    2. Re:No wonder it tanked by debrain · · Score: 2

      We used to get 8 Mbit/s in New Brunswick/Vibe, but that's capped at 2Mbit/s due to backbone limitations now. Not such a pipe dream, though. We're still laughing with 2 Mbit/s.

    3. Re:No wonder it tanked by King+Babar · · Score: 2
      Yup, 8 millibits per second. This counts as the first implementation of IP over humpback whale song, with ones encoded as "AHOOOOOOOOHHHhhh..." and zeroes encoded as "EEEEEEeeeeEEEEEeeEEEEE..."

      Not only do you get phenomenal 8mbps download speeds, but also this development brings e-commerce and pr0n to the cetacean community.

      Yes, there are serious advantages to be had here (no need to lay undersea cable; your routers are powered by krill and are usually protected by international treaties). But I'm surprised that nobody has yet mentioned the economies of scale.

      OK; that was a joke; get it? Economies of scale? Whales don't *have* scales. OK, how about this: another downside is that your devices only work in promiscuous mode.

      No dice there, either. Right, so moving on along, the one real effect that Sprint shutting down ION will have is the likely tanking of the alternative club scene in Overland Park, Kansas.

      Now, if you live in the KC area and don't find *that* one funny, you probably just got down-sized. Just like the whales are going to be down-sized.

      I guess it's just not working for me today...

      --

      Babar

  4. What I liked... by Manuka · · Score: 2

    Was the fact that your voice lines were trunked over the circuit. Also, bear in mind that ION wasn't a DSL service per se, but rather an ATM service - business customers got it over high-speed lines.

    I'm still looking for a VOIP telco that will let me use my existing connection.

  5. Optimum Online offers same for $40/month by jojoboy · · Score: 2, Interesting

    I get 8Mbps down/1Mbps up with their new cable modem service in Brooklyn, NY. Why would I want to pay almost 3 times that for Sprint's service?

    1. Re:Optimum Online offers same for $40/month by jallen7usa · · Score: 1

      Huh? Who's you're cable provider... I don't know the specifics but I don't believe that speed is possible over cable.
      Otherwise I might move to Brooklyn for that service!

    2. Re:Optimum Online offers same for $40/month by iotaborg · · Score: 1

      I *think* cable goes up to around 50Mbps... depends on how many channels are available, but still, WAY above DSL.

    3. Re:Optimum Online offers same for $40/month by ergo98 · · Score: 2

      Most cable modems right now ARE receiving at 10Mbps, however they are artificially capped at 1.5Mbps, or whatever the cable company in question set it at. Indeed this is detrimental because it seems like the cap is per quarter of a second or the like so it's burst/stop, burst/stop. Doesn't help latency.

    4. Re:Optimum Online offers same for $40/month by LinuxHam · · Score: 2

      I don't believe that speed is possible over cable.

      I heard General Instrument in nearby Bensalem, PA was developing 27Mbit cablemodems a couple years ago, with a small test deployment. Never saw anything come of it, of course. Perhaps Comcast's digital cable was the result.

      And yes, a friend has Optimum Online in Trenton, NJ *cough* and it is smokin'. His "cable neighbors" consist of a highway and a cemetary, so he can never move, either!

      --
      Intelligent Life on Earth
    5. Re:Optimum Online offers same for $40/month by bmoyles · · Score: 2, Informative

      Check out http://www.pcwebopedia.com/TERM/D/DOCSIS.html
      DOCSIS, the standard most cablemodem companies use, is capable of around 27-36Mbps transfers over copper. (up to 10Mbps upstream)

    6. Re:Optimum Online offers same for $40/month by Anonymous Coward · · Score: 0
      Depending on the level of error correction used, DOCSIS cable modem can support 42Mbit on a single 6Mhz channel (maybe more, but my modem is 42Mbit). Some cable providers add extra error correction, lowering it to 27Mbit. My modem's upstream rate is usually 10Mbit, sometimes dropping to 5Mbit. This bandwidth is shared by everyone on a cable segment, unless the cable co. is using multiple channels.

      Usually the bandwidth is capped though - mine is capped at 2Mbit downstream, 384kbit up. Some providers have business accounts with higher caps than residential users, and some don't use caps at all.

  6. Way too expensive. by UnixFerEver · · Score: 3, Insightful

    Home phone service worth ~$20 a month.
    Long distance worth ~$20 a month. (Currently free with many cell-phone plans)
    Broadband access worth ~$40 a month.
    Total = $80 a month.

    I just don't see 100 bucks a month being a particularly good deal. It would be convenient to have everything under one package, but not worth paying a premium.

    1. Re:Way too expensive. by geekoid · · Score: 2

      you can get 8Mbps for 40 bucks? cool

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Way too expensive. by aredubya74 · · Score: 2, Insightful
      Where the hell can you get 8 Mbps/1 Mbps for $40 a month?!

      Speakeasy, the last decent Boston-area DSL provider, charges $299 a month for 1.5Mbps/1.5Mbps SDSL. That ain't chump change

      My guess: Sprint actually figured out that providing that much local bandwidth was going to cost WAY too much to add enough backbone bandwidth to support a widespread rollout, so killed it. Simple economics.

      --

      RW

    3. Re:Way too expensive. by Anonymous+DWord · · Score: 2, Funny

      Home phone service worth ~$20 a month.
      Long distance worth ~$20 a month. (Currently free with many cell-phone plans)
      Broadband access worth ~$40 a month.

      Talking to your girlfriend in Albuquerque AT THE SAME TIME as downloading hardcore pr0n at 8Mbps: Priceless.

      --
      "If he thinks he can hide and run from the United States and our allies, he's sorely mistaken." Bush on bin Laden
    4. Re:Way too expensive. by Anonymous Coward · · Score: 0

      2 phone lines with voice mail, call forwarding and everything else you could stick on a line...

      750 min free long distance...

      8/1 meg/sec internet...

      Figure that phone line at 50 bucks a line.. don't beleave me... call your telco and ask them what it would cost to have VoiceMail, CallerID, Call forwarding, Call Return, Call Block, and everything else that they can do...

      Then tell them you want it controlable from a web page like SprintION is.

    5. Re:Way too expensive. by fodi · · Score: 1

      Love you work... very funny

    6. Re:Way too expensive. by briareus · · Score: 1

      Really, so you can get 4Mb broadband for only $40 a month?

    7. Re:Way too expensive. by wizardguy · · Score: 1

      In New Jersey (near Princton) I am paying SPRINT $100 for 1.5Mbs/384 Kbs which I think is OK for broadband given the fact that ISDN (128 Kbps ) is ~ $50 and cable modem ( 1-way upload via 28.Kbps modem which sucks) is $40

  7. Wonder what'll happen to the transmission hardware by Cutriss · · Score: 1

    I wonder if Sprint's "compensation for installation" includes sending a Sprint worker out to your house to tear down and confiscate your hardware. It'd be pretty sad if they did. I'm sure some pissed off ION users could probably hack together a Neighborhood-Area Network with it...That'd be really sweet.

    --
    "Mod, mod, mod...and another troll bites the dust."
  8. My Cable Company... by edashofy · · Score: 1

    Offers phone (local), digital cable, and cable modem. For the digital cable and cable modem (which gets at least 8Mbps on a good day) I pay $114/mo. Their phone service is comparable to the phone company's or cheaper, ~25/mo?

    1. Re:My Cable Company... by phillymjs · · Score: 2

      Jesus, where do you live?

      Here in Philadelphia I pay $112/mo for Comcast analog basic cable plus 3 HBOs, and cable modem. They don't do phone service, so I'm stuck paying ~$40/mo to Verizon (and it wouldn't be that much less if I gave up my fax line).

      ~Philly

  9. Maybe with a little more info... by UserChrisCanter4 · · Score: 3, Informative

    they might have succeeded. I remember hearing sprint ION ads non-stop on the radio about 2 or 3 months ago. I guess it must have been available in my area (Houston, TX). Unfortunately, the ads made no mention of this 8mbps down/1mbps up. This was the first time I had heard of the speeds associated with this service. All the radio ads ever said were "faster than dial-up", which is an advertising phrase I tend to ignore as easily as "we'll pay off your old car!".

    $100 sounds like a bargain for this sort of thing, and I would probably have snagged that service if I had known about the speed!

    Of course I realize that none of the broadband services cites specific speeds, but even saying "up to 8mbps" would have immediately attracted my attention.

  10. Geek dream come true!?!! by grahamsz · · Score: 2

    Didn't the 8Mbit service have something like 2 or 4 phone lines... what the hell would i use them for!?

    Since moving to the USA i've had a cellphone for 3 months and still haven't had anyone call me.

    1. Re:Geek dream come true!?!! by Anonymous Coward · · Score: 0

      Personal problems are not a concern here.

    2. Re:Geek dream come true!?!! by curunir · · Score: 1

      2 or 4 phone lines... what the hell would i use them for!?

      your own mini ISP?

      --
      "Don't blame me, I voted for Kodos!"
    3. Re:Geek dream come true!?!! by Anonymous Coward · · Score: 0

      What's your number?

  11. FutureWay by agallagh42 · · Score: 2

    FutureWay is a Canadian provider that is setting up a service like this. My brother just bought a new house (in Richmond Hill, for any Toronto locals), and the neighborhood is pre-wired with fibre to every house, and it will eventually provide digital phone, television, and data. Unfortunately, their website is a little lacking on hard facts (example from the faq: "Q. How fast is the Internet Access? A. Futureway's Internet service is the fastest available" derrr, does that mean it's petabit?), and his house isn't quite built yet, so I can't comment on quality or speed.

    --
    Carpe Cerevisi - Seize the Beer
    1. Re:FutureWay by FFFish · · Score: 2

      AFAIK, all new residential developments in Canada have fibre to the door.

      The expensive part of providing new service is laying the lines. Fibre itself is as cheap as borsht, so the telcos have been throwing it down for a good half-dozen years or so, just in case they need to use it.

      I'm looking forward to that dark fibre being lit up, and bringing me audio/video/data/voice/everything services for under $100/mo, with pay-to-keep options on the audio/video...

      (That, of course, entails the entirely hypothetical scenario of RIAA finally catching a clue and realizing that if I could have (a) free, low-quality (FM) songs as samples, and (b) a buck-a-pop high-quality (CD) songs as keepers, I'd never pirate again...)

      --

      --
      Don't like it? Respond with words, not karma.
    2. Re:FutureWay by spudnic · · Score: 2

      a buck-a-pop high-quality (CD) songs as keepers

      Well, so much for those one-hit-wonder bands! ;)

      --
      load "linux",8,1
  12. heh.. oops :) by josquint · · Score: 1

    hmm.. i think my m and k keys are switched.. damn qwerty hehe
    512kbps

    1. Re:heh.. oops :) by jiheison · · Score: 1, Offtopic

      hmm.. i think my m and k keys are switched.. damn qwerty hehe

      Or possibly:

      hkk.. i thinm ky k and m meys are switched.. dakn qwerty hehe

    2. Re:heh.. oops :) by xanadu-xtroot.com · · Score: 1

      LOL!!

      Someone has to give this a "funny" mod...

      --
      I'm not a prophet or a stone-age man,
      I'm just a mortal with potential of a super man.
  13. Vapor by Anonymous+American · · Score: 2, Informative

    Sprint promised delivery over three years ago. I'm not sure I would characterize it as a "ray of light", maybe a "burst of steam". This article was written in 1999:

    http://news.cnet.com/news/0-1004-200-341445.html

    --
    -- Sherman Boyd www.twocell.com www.shermanboyd.com
  14. MS as telco savior? by gregwbrooks · · Score: 5, Insightful
    OK, so it's an Orwellian headline, but you do start to wonder if Microsoft's Windows-as-service will be a force to reignite consumer broadband in a few years.



    "Push" sure didn't get consumer broadband to the tipping point; neither did e-commerce, voice over IP or Joe Cartoon's not-ready-for-TV rich media.


    But here's the thing: Short of Intel declaring that all machines using its chips need a broadband connection, about the broadest way to encourage Bubba PC User into broadband is to tweak the OS in such a way that it forces involuntary connections -- connections for things like product activation, Passport use, etc.


    There's a mountain of DSL research that says Bubba was buying DSL (when he bought it at all) primarily for the always-on feature, not for the speed. Folks don't like the dial-up process. Well, Microsoft is heading down a path that will force a lot more dialing up, so it's a safe bet there might be a lot more interest in always-on connections.


    Yeah, I know: A chicken-and-egg scenario -- is Microsoft betting that pervasive Internet connectivity means less consumer fussing over the forced connections or are they assuming that people will find easier ways to make connections if they're forced to do it more often? Not sure the answer matters, really... but it's safe to assume XP (or, more likely, the sure-to-be-more-invasive successor to XP) will send more consumers down the broadband path.

    --


    "It was a summer's tale: Just a boy, his Linux, and a head full of dreams..."
    1. Re: MS as telco savior? by Inthewire · · Score: 1

      For the always on, not the speed?
      That's gotta be about the most idiotic use of money I can imagine.
      I bought it for the speed.
      Modem vs DSL is like kindergartener reading aloud vs professional voiceover person reading aloud.
      One is intolerable, one is enjoyable.
      Not that I'm saying you are stupid...I'm saying the "average consumer" in this scenario is stupid.

      --


      Writers imply. Readers infer.
    2. Re: MS as telco savior? by gregwbrooks · · Score: 1
      S'OK... *I* might be stupid too... but in this case I'm just the (non-MSN) Messenger. :)

      --


      "It was a summer's tale: Just a boy, his Linux, and a head full of dreams..."
    3. Re:MS as telco savior? by MrResistor · · Score: 2
      I don't think that passport will generate enough traffic to necessitate broadband on it's own, but MS has certainly broached the subject of providing apps online on a pay-per-use basis. I certainly wouldn't want to try running Word remotely over a modem. Using vi over a modem is bad enough...

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    4. Re:MS as telco savior? by unitron · · Score: 2

      Bubba was buying DSL for the always on *and* not having the phone tied up. Assuming that DSL was available in Bubba's neck of the woods, which it mostly ain't.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    5. Re:MS as telco savior? by aquarian · · Score: 0, Flamebait
      There's a mountain of DSL research that says Bubba was buying DSL (when he bought it at all) primarily for the always-on feature, not for the speed. Folks don't like the dial-up process. Well, Microsoft is heading down a path that will force a lot more dialing up, so it's a safe bet there might be a lot more interest in always-on connections.

      Nonsense. I'd like to see your "mountain of DSL research." Most DSL setups are PPPoE, using Microsoft Dial Up Networking, or something like it. So the experience of getting online with DSL is about the same as with a phone line, just a bit quicker. Very few services are "always on," and if you leave them connected, they'll drop you when your connection is idle for awhile, to make room for someone else.

      And just because it's advertised that way, doesn't mean it's true (imagine that). Companies ultimately need to find out how customers repond to the product, not just how they respond to the advertising. Perhaps that's why the broadband industry is in trouble. Their marketing departments are incompetent.

  15. It was a very good deal... by sterno · · Score: 4, Interesting

    Okay, under my current set up I pay:

    $89/month for 1.5/384 DSL
    $30/month or so for phone service
    $5-10/month for long distance service

    So for $100/month I could get:
    8Mb/1Mb data
    local calling
    500 minutes long distance included (and rest being at like 7-10 cents/minute)

    For a power user it was definitely a deal because you get more bandwidth and a consolidated bill.

    --
    This sig has been temporarily disconnected or is no longer in service
    1. Re:It was a very good deal... by Anonymous Coward · · Score: 0

      guessing from the price and bandwidth pair, its most likely SBC/PacHell's 5 static IP bridged (no PPPOE) service.

      The same speeds but with one dynamic IP is $40.

    2. Re:It was a very good deal... by bcilfone · · Score: 1

      In Chicago, there is a relatively independent service provider, RCN, that provides local/long distance phone, cable TV, and cable modem service for $100 / month. The customer service is about as bad as anything else, but at least I never have to send a penny to either Ameritech or AT&T.

    3. Re:It was a very good deal... by Anonymous Coward · · Score: 0

      For a power user it was definitely a deal because you get more bandwidth and a consolidated bill.

      There is significant advantage to not having consolidated bills. I have a home phone, long distance, and a cable modem, all by separate providers. At the company I own, we have dialtone, long distance, cell phone, T-1 and ISP, all through separate providers. That adds up to eight separate bills each month.

      Why is this an advantage? Well, let's be honest. Actually, the long distance, cable modem and cell phones are all through the same company. And the home and office dialtones and T-1 are through a second company. But the key is, they all have separate billing systems. I can be late on one bill, and have only one service disconnected.

      I live in fear of the day that I am late paying some $10 long distance bill, and suddenly my phone, my cell phone, my T-1 and my cable modem all disappear at once.

      Anonymous cowards always pay every one of their bills on time. Really.

    4. Re:It was a very good deal... by Skuld-Chan · · Score: 1

      Thats why I like cable - I get 4 megabits of bandwidth for 20$ per month, and eventually there going to provide a digital phone server I can use over it as well (if excite@home gets sold).

    5. Re:It was a very good deal... by lewp · · Score: 1

      That's what he's saying, the other guy is paying more money for those extra features.

      Of course, I'm not even going to tell you what my SDSL bill is. I'm too embarassed.

      --
      Game... blouses.
    6. Re:It was a very good deal... by Quok · · Score: 1

      I live in Kansas City, Kansas, and was able to get Sprint ION. I did sign up for their $100 a month package which to me was a very good deal. You would get 1 phone line with local calling, voice mail, caller id, and call waiting as well as 200 minutes of long distance (with anything over that at 7c a minute) and UP TO 8mb downstream/1mb upstream. I believe that is the technical limits of DSL, but I could be wrong. The whole idea of things was great, but the TOS sucked. Sprint reserved the right to sell your email address and browsing habits, and servers of any kind where strictly prohibited. I remember the TOS hinting that they patrol their network for illegal servers, as well as a friend that worked for Sprint (and now laid off, hrm) telling me that's what they did. Needless to say, once I found that out, I cancelled my order. The bandwidth would have been great, though.

    7. Re:It was a very good deal... by werm · · Score: 1

      I currently am a Sprint ION xt2 customer.

      I get 4Mb/1Mb. It includes 400mins of Long Distance. I have 2 static IPs and 2 phone lines. All calls to other ION customers were treated as local; most of my friends were on ION as well. Earthlink was the ISP backing the whole operation. All for $119/month. The deal was absolutely the best in my area (read greater LA).

      I have become accustomed to the speeds, and I do not wish to return to Verizon DSL. For the same price I was only getting 768kb/128kb.

      I would love some suggestions on LA providers that offer comparable speed/rate alternatives.

      WERM

  16. more details on the ion network by zarqman · · Score: 3, Informative

    for those interested in what ion was offering, check out: http://www.sprintbiz.com/business/ion.html

    --
    geek friendly VPS's and free API enabled DNS : zerigo.com
  17. It will be missed. by kurtras · · Score: 5, Interesting

    I don't want this to sound like an obituary, but ION really was a great idea. Though it never came to my area, it was just like some of the other FTTH services that we saw earlier in the 90's - voice, data, and eventually video all on one line, through one provider. Admittedly, ION had issues, but overall, the service was good, with plenty of bandwidth, and you got everything from one provider. Plus, as I recall, their TOS/AUP was not as bad as most DSL providers - that is, you could run servers, and add routers/home networks.

    In short, it was spectacular service with high prices and low demand. So, it died. Oh well.

    1. Re:It will be missed. by recursiv · · Score: 2, Interesting

      If it was really such a great idea, why isn't it flourishing? In America's open capitalistic marketplace, how can such a great idea fail? Perhaps, "under a different set of circumstances, it would have been a great idea" would be more applicable. Perhaps that factor was that it wasn't profitable, in which case, from a business standpoint, would make it a rather bad idea. I still trust the open market to sort out the winners from the losers.

      --
      I used to bulls-eye womp-rats in my pants
    2. Re:It will be missed. by realdpk · · Score: 1

      f it was really such a great idea, why isn't it flourishing?
      Probably because it was marketed poorly. Marketing has nearly nothing to do with the quality of the actual idea - it has to do with whoever was hired to do the marketing. If they're incompetent, they can kill the idea.

    3. Re:It will be missed. by egburr · · Score: 2

      If it had been made available in my area, I would have taken it. My *single* phone line and DSL bill is more the ION's bill would have been for much higher bandwidth access and *two* phone lines. In addition, I would have gotten a few static IP addresses instead of a single DHCP / PPPOE address. Unfortunately, every time I checked, it wasn't available in my area.

      --

      Edward Burr
      Having a smoking section in a restaurant is like having a peeing section in a swimming pool.
    4. Re:It will be missed. by Watts+Martin · · Score: 4, Insightful

      Because as we know, products live and die in the marketplace based solely on how great the idea is, and profitability is one singular factor rather than an amalgamation. You never have to worry about things like capital for advertising and manufacturing, relationships with other vendors, and unexpected resource limitations, let alone less "open" issues like exclusive deals between distributors and competitors, legal but unsavory tactics like "Scorched Earth" policies (Wal-Mart's phrasing, not mine), and so on.

      The market's a wonderful thing, but when we say it rewards what's profitable, we often take that to mean that it rewards delivering the best possible product at the best possible price. But those two things are not identical. Many people recognized that DR-DOS was a better product than MS-DOS; at the start of the PC era, CP/M-86 was arguably a better product than PC-DOS. It lost first due to missteps by Digital Research and later on due to Microsoft's unethical OEM contracts. Note that I'm not commenting on the legality, but in my opinion requiring your customers to pay for your product whenever they use a competitor's is pretty seedy--and it's undeniably taking active steps to avoid competition on the open market.

      I can't comment about Sprint's ION service specifically, but having worked in telecom for a while, I know that even for the largest companies there are a lot of factors that can get in the way of rolling out services in a timely fashion that you can't control. You're dependent not only on your vendors but usually on your competitors for critical parts of any large order, which can make for a marketplace which--while workable in its own way--is certainly nothing Adam Smith could ever have envisioned.

  18. Be creative... by sterno · · Score: 1

    The base service was only 1 line I believe, but it was cheap to get up to 4 lines and the 4 line package came with an extra static IP.

    But anyhow, what do you do with all those phone lines? Become a micro ISP of course :). A linux box, a couple modems, and you can have your own BBS/ISP. Why? Because you can :)

    --
    This sig has been temporarily disconnected or is no longer in service
  19. UK still way behind by Schpoonk · · Score: 1

    From the sounds of most of the U.S prices, you still have it a lot better than most of us in the UK.

    We've got 1Mbps down / 256Kbps up in our house, which currently costs around £200 a month. (U.S $280 give or take?). It's with one of the better providers, and I understand there's been some decrease in the rates recently, but satan'll be shovelling the snow off his drive before we have anything containing the words "8 Mbit" for less than 5 kerjillion pounds a year.

    --
    www.onlinescam.com - May contain nuts
  20. I had it, it sucked by KOIMenace · · Score: 3, Informative

    Never saw better then 1024/768. The line was done more then it was up. Ended up having to program SprintION's Tech Support number into my cell phone. The bill was a joke. Got the first bill for $212. Called said and had it corrected, payed $196, then for then for the next 4 months had a credit. Called them and explained the problem. Was told it would be fixed.. NOT.. Finally after six months I moved and disconetced the service. Was told since I broke the 2 year contract I would have to pay $400.00 for the equitment and install. Gave them my new address and waited for the next bill.. It came, still showing a credit.. Never thought I would have a hard time trying to get a company to take my money.. No wonder there going belly up..

    --
    _______________________________ Anyone want to lend me a sig???
  21. Most all are by Anonymous Coward · · Score: 0

    Most publicly available DSL service is ATM, it's converted to ethernet at the "modem".

  22. Hint: Here's the problem by Brian+Knotts · · Score: 2

    ION was only available to a relative handful of people

  23. Wonder why it tanked? by d.valued · · Score: 5, Interesting

    Nice play with semantics.

    Now, seriously.. Not many people really need this 'service'. Sure, it's nice to have less-than-zero ping times for Q3A (or whatever massively multiplayer game thou hast the time to waste playing), or for *loading kernels, but outisde Silicon Valley in the more 'traditional business' areas, not too many people would really need it.
    The worst part is that those bandwidth would have to be peak bandwidths, as that much pipe costs an awful lot of money. (Have you priced T3's and OC's lately?)

    The dot-bomb implosion, the fall of Nasdaq, the recessionary economy, and the 11-9 aftermath killed 'em. People with the money to spend started to cut their personal costs, and this sort of service went poof.

    I believe that the only way to get reliable fat pipe for the forseeable future is from the established telcos, and it's going to be a little more expensive.

    --
    I used to be someone else. Now I'm someone better.
    Real life is underrated.
    1. Re:Wonder why it tanked? by kurtras · · Score: 1

      Not too many people would need it? I disagree. It gives you a centralised structure, with one provider. It was expandable, and could, when it was killed, provide you with 4 phone lines and high-bandwidth net access, over ATM! ATM to the home over fiber! Imagine the possiblities!

    2. Re:Wonder why it tanked? by RollingThunder · · Score: 2

      Actually, MMORPG / FPS gamers don't really care about bandwidth. At least, those with the faintest clue.

      MMORPGs are tuned so that there are a maximum number of updates needed per second that keeps it feasible for a 56k player to be there. This may be changing now, but it's the case for Asherons Call and Everquest (that's why you get moved out of a city if there's too many people there).

      FPS gamers likewise don't send many bits. I had a Tribes 1 server, running full-out maxxed settings, and it was using about 45kbits/second with 24 people on the server.

      What gamers really care about is -latency-. It just happens that the higher bandwidth solutions generally have faster routing on their hardware.

      This is not to say there's not a lot of techno-clueless gamers out there that pursue maximum bandwitdth at all costs....

    3. Re:Wonder why it tanked? by Zathrus · · Score: 1

      Offtopic, but frankly MMORPGers do care about bandwidth. Many uber guilds in Everquest require at least ISDN, and often more because while it's a nice concept that the game is tuned for 56k, at the high end of the game it's not. I regularly saw bandwidths well over what 56k allowed, and watched anyone with a modem go link dead.

      Also latency isn't a huge issue for MMORPGs as it is for FPS or even RTS. Unless you're doing PvP, in which case you're matched against someone else instead of some computer generated monster. For most MMORPGs you have a fairly lax required reaction speed - measured in seconds, not milliseconds.

      Oh, and it's only Asheron's Call that is so lame to auto-teleport you away. EQ will allow any number of players in one place at a time. Witness the zones that are often used as bazaars, or the early GM events where you'd see several hundred people at a single location. Not that the game handled it well, but it at least tried.

    4. Re:Wonder why it tanked? by RollingThunder · · Score: 1

      Cool, thanks for that info. I've never played EQ personally, just followed the tech on the periphery. :)

    5. Re:Wonder why it tanked? by Saint+Stephen · · Score: 2, Informative

      A friend in Southern California has (had?) this service.

      Actually, ping times suck. Nothing less than 100 ms. It handles all your voice/data on a single ATM line, and (IANAIG "infrastructure guy") none of the switches between here and Kansas know how to split the signal. All your traffic goes to the Sprint office in Kansas and is split from there. He said it's bad for Quake.

    6. Re:Wonder why it tanked? by Anonymous Coward · · Score: 0

      What are you talking about "outside of Silicon Valley"!?!?! I live 5 minutes from downtown San Jose, and I can't get DSL because the CO is over 5 miles from my house, AT&T, nee TCI, stopped their cable service at Milpitas (which I'm about 3 miles from), and my cell phone doesn't work in my house (Cingular or Sprint). I'm in a broadband and wireless deadzone. My only option is Sprint Broadband, because we have line of sight to Mt. Washington, but the Sprint service essentially sucks -- 30% packet loss, and latency measured in SECONDS.

      Silicon Valley sucks. I had better broadband service when I lived in Rockville, Maryland -- minutes from large cow pastures.

  24. Just for Clarification by Anonymous Coward · · Score: 0

    Our Sprint ION setup gives us:

    4 phone lines with the goodies (ID, voicemail, yada, yada)

    8mbps/1mbps data line

    800 mins of long distance included

    It was the perfect deal for a house with 6ppl. Besides how many other services could handle 3 ppl playing q3 at the same time with no ping degredation at all?

  25. Wow! That would've been a great deal. by DaFrogBoy · · Score: 1

    It's too bad that fell through. I would've surely paid $100 to cover my phone service (local and LD) and 8M/1M of internet. I know a lot of people that would be willing to pay this.

    Between this and the whole @Home and other Broadband services going belly up, I hope us geeks can still keep a constant high speed interent connection. I don't know what I'd do without one.

  26. Try Canada - Re:UK still way behind by Malc · · Score: 2

    US ahead? You should try Canada! I get a 1mbs connection for USD$25/mo. For the same price, cable offers 3mbs/320kbs (I don't get that much throughput in my area though). For USD$65, you can get 3mbs/800kbs DSL from IStop.com. For USD$130 you can get 6mbs/1mbs or for slightly more, 2.3mbs/2.3mbs on a business line (costs double a residential line). We've got it good up here.

    1. Re:Try Canada - Re:UK still way behind by snoozerdss · · Score: 1


      I pay about $40 canadian a month for @home (who know how long that will last though!) I don't quite get the 3mbs more like 1.5-2 but for the price I can't complain :)

      --
      Snoozer.
    2. Re:Try Canada - Re:UK still way behind by Anonymous Coward · · Score: 0

      I get a 1mbs connection for USD$25/mo

      Wow! And it takes you 2hrs 15mins to download 1K!

      (Hint: 1mb = 1 millibit. 1Mb = 1 megabit)

    3. Re:Try Canada - Re:UK still way behind by Anonymous Coward · · Score: 0

      Okay you patronising little shit. You might be correct in technical terms, but it's very common to write it with little letters like that. Even ISPs do this. I guess you had to post this as an AC because you know how much of a troll you are. Damn, and I should know better than feed a troll.

    4. Re:Try Canada - Re:UK still way behind by mrfiddlehead · · Score: 1

      Try cable. CAN $30/mon (since I already subscribe to digital cable) for up to 350KB/s download ... of course upload is only about 10KB/s, still better than a 56K modem and it's always connected.

      --
      :wq
    5. Re:Try Canada - Re:UK still way behind by unitron · · Score: 2

      It is very common to get it wrong like that which is all the more reason to point out the correct way every time.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    6. Re:Try Canada - Re:UK still way behind by fodi · · Score: 1

      Stop being so anal. Get over it!

    7. Re:Try Canada - Re:UK still way behind by liquidsin · · Score: 1

      Indeed. I live in Canada, work in the U.S., and I've seen the difference on this one. I get DSL from Bell Canada and pay ~$25 USD for 1Mb down and about 640K upstream. People I work with pay something like $40 for cable that only pulls 640K downstream.

      --
      do not read this line twice.
  27. FCUK! by ender_wiggins · · Score: 1

    This is my third provider in 1 FING year!!!!!!!!!! I love my ion. fast, nice newsfeed, no qwerst...... guess I am gonna drop another 200$ for broadband........

  28. Data-only ION service alternatives? by Glock27 · · Score: 1
    Well, I guess now I know why Sprint wasn't returning my calls regarding our ION installation. :-p

    We were getting the business plan for data-only purposes. That was $256 a month for ~1 mbps upstream and ~5 mbps downstream at our location (zone 2 out of 10 in terms of distance to the switch).

    Does anyone know of any competitive alternatives (that hopefully won't die in the next couple of years!) here in the SoCal area? The closest I've seen is wireless T1 (1.5 mbps fully symmetrical) for about $600/month.

    Sheesh, how disappointing!

    299,792,458 m/s...not just a good idea, its the law!

    --
    Galileo: "The Earth revolves around the Sun!"
    Score: -1 100% Flamebait
    1. Re:Data-only ION service alternatives? by Anonymous Coward · · Score: 0

      SoCal? Forget it. You're eating the back of PacBell for the forseeable future.

    2. Re:Data-only ION service alternatives? by daviddennis · · Score: 2

      What's your planned vendor for the wireless T1?

      T1 service in my universe is still about $1,000 a month.

      My PacBell DSL connection has gone down on me (or become so slow as to be worse than dialup, which is about the same thing) three times in the month and a half that I've had it, and tech support is miserable. Not a happy camper :-(.

      D

  29. ION? Fiber to the home! by FaasNat · · Score: 1

    Now we just have to hope fiber to the home is successful enough to become wide spread. Geek dream? It's 7Mbps down and 4.5Mbps up....don't know that considered fast enough to make it a dream but...

    --
    There's never enough when you have too little
  30. Not... by hendridm · · Score: 1

    Yeah, but what are you getting for $40? 512kbps? 1MBps? Surely the extra $20 would be worth 8MBps!! I think it would... I pay $55 for 1MBps in Wisconsin.

  31. DixaNet, Re:FutureWay by mortenf · · Score: 1

    I don't know what technology ION was (planning on) using, but a company in Denmark, DixaNet, recently folded, after trying to offer the same kinds of service, phone, DSL, fax and various monitoring services.

    In Denmark all (including local) calls are metered, and they were trying to offer DSL and non-international calls at a flat-rate, along the tune of $60/mo. - something like half price, even when not making a lot of phone calls.

    Apparently they went the dot-bomb way and failed to get second round financing, but it would have been sweet.

    Almost everybody could see the fall coming though, it just didn't seem to be a concept that would be able to make ends meet.

    --
    Don't make fun of my speling, english is my 2nd language...
  32. Houses only... by dane23 · · Score: 2, Informative

    My boss has the Sprint ION service here in Austin Texas and he loves it. One of the main problems that I saw with the service, after talking to him about it, is that only homeowners could get the it. No apartments. There goes more than half the market right there.

    --


    Warning! Keep Out of Eyes! Wash Out with Water! Don't Drink Soap! Dilute! Dilute!
    1. Re:Houses only... by spudnic · · Score: 2

      Heh, Microsoft thinks of China as a one CD country. They buy one CD and everyone uses it.

      I guess they see apartments as one line neighborhoods. I'm sure I could offset the price of the line by offering 802.11b/a to all the folks in my building.

      --
      load "linux",8,1
    2. Re:Houses only... by K8Fan · · Score: 2

      Nonsense. I had ION and I live on the 3rd floor of an apartment building. I loved it.

      --
      "How perfectly Goddamn delightful it all is, to be sure" Charles Crumb
    3. Re:Houses only... by Anonymous Coward · · Score: 0

      Yup. I see some of the Sprint ION equipment on balconies in my apartment complex too.

      Maybe different areas had different rules.

  33. Ion details by Loualbano2 · · Score: 3, Informative

    It wasn't dsl-like, it was dsl. They wanted you to think it wasn't because of all the negative attention dsl has gotten lately, with all the dsl companies around drying up.

    It was an interesting concept, but poorly implemented. It used Lucent (Ascend) Stinger DSLAMs, which are not a good choice. It seems the Stinger has one que for all traffic on the access (DSL) side, which meant that your voice data had to wait in line behind your data traffic. I was waiting to get it here to see if you ran into problems with moving tons of data and trying to be on the phone at the same time. Too bad that won't happen.

    The service was never meant to be a home service, it was meant for businesses. When that didn't take off so well they switched gears to try to get customers, which is why service areas were lacking for the home market. I know that in Denver for example, if you are not downtown you can forget about it.

    This is terrible not just because it was an opportunity to get a lot of bandwidth for cheap that is now gone, but because this is a BIG nail in the coffin for other DSL companies. No one was funding these projects and they have yet another big excuse with this news. Something along the lines of "If Sprint couldn't do it, why do you think you can?" comes to mind.

    ft

    1. Re:Ion details by crtreece · · Score: 1
      Not entirely true, at least as far as the ION Direct service goes. I live in Broomfield, and have had ION direct for about 8 months. Its not the nifty 8Mb/1Mb service with the phone lines and long distance, but its been good as far as dsl goes.

      ObOfftopic: If they can the ION direct service as well, I will be shopping for my 3rd dsl provider in the last 12 months, damn this is getting annoying. I *really* dont want to have to get an ATT cablemodem, but it is starting to look like the only high speed option in my neck of the woods.

      --
      file: .signature not found
  34. major problems. by yellowjacket03 · · Score: 2, Informative

    I don't think the service really worked the way Sprint said it would. A friend of mine got it installed in his apartment (a special case apparently) and he had nothing but trouble from the start. Sprint told him that they tested to his apartment and that he would have the full 8Mbps speed on his connection. After it was installed, he was getting about 1 Mbps but it was bumped to 4 because we have a very good friend who worked in the ION division (I guess not anymore) in their network monitoring area. The voice service was crappy quality and he wasn't happy from the beginning. After two months he got DSL and never looked back. ION looked a lot better on paper than it worked out.

  35. I'll bet it is cost that drove them out by bstrahm · · Score: 2

    I keep saying (how many posts now... ???) that it is costs/profit that are finally causing companies to sanely get out of the business. Currently there are more than enough contenders selling broadband services at under the cost to provide the service (How many have filled for bankrupcy recently, or come close @Home, Rhythm, Northpoint ???)
    They know they can't sell the service for more than $100 because no one would buy it. They know that they can't make money at a 100 dollar price point. Wisely they decide to leave the business alone until profit margins get better

    1. Re:I'll bet it is cost that drove them out by FFFish · · Score: 2

      Further to that, it's time for everyone to wake up and realize that the telcos are losing money on local services. It costs them *more* to provide you with local service than your line charges account for.

      Deep pockets, business calling, and long-distance charges are helping offset the loss.

      That, and per-minute cellphone charges...

      --

      --
      Don't like it? Respond with words, not karma.
  36. ION dies... by Glock27 · · Score: 1
    I guess someone added enough electrons. ;-)

    299,792,458 m/s...not just a good idea, its the law!

    --
    Galileo: "The Earth revolves around the Sun!"
    Score: -1 100% Flamebait
  37. Re:UK still 5 kerjillion behind by charon_on_acheron · · Score: 1

    Is 'kerjillion' what you British call 1,000,000,000? ;^} (That's one billion for you US blockheads.) Or perhaps 1,000,000,000,000,000?

  38. The trouble with these services... by SomeoneYouDontKnow · · Score: 3, Informative

    ...is that they aren't widely available. It's the same with traditional DSL. There is a certain percentage of people who want it, but they're scattered over the whole country, many in small towns and rural areas. The buildout costs are high enough that it's expensive to reach these people, but without a sufficient subscriber base, your service will fail. I've dealt with people in areas where getting anything over 33.6 kbps is damn near impossible. For them, ISDN is still high-speed access, and many can't even get that. Satellite? Yeah, it's there, but it's still too costly, and the latency is a huge drawback. Cable? Yeah, when it works, and assuming you have a local staff competent enough to maintain it properly. Wireless? Possibly, but the cost of the radios is way too high for consumers.

    There's been talk here about public-access 802.11b networks in cities. That's fine, but small towns could benefit more, assuming you could find a way to get the data out to the Net affordably. These people may not see broadband for a long time unless someone gets really creative.

    And as for ION, I would have gotten it if it was available, and I know other folks who would have as well. Perhaps they just couldn't afford to have expanded the service, but expanding into new areas is the only way to succeed. And where was their marketing? I haven't seen an ION ad in years.

    --
    That light you see at the end of the tunnel might be from an oncoming train.
  39. Re:Way too expensive - NOT by Tix · · Score: 5, Informative

    As a (soon former) ION customer, it is/was a good deal:

    On my setup known as the XT-2 plan
    2 Voice lines - originally VoDSL but now VoIP over DSL
    250 Minutes LD included $0.07 after
    2 static IP addresses
    Data connection with 40msec pings throughout the Sprint backbone (not so good for gaming but it was ALWAYS 40msec!)
    1Megbit/sec down guaranteed - I was getting around 2.5Mbps
    128Kbps upload guaranteed - 600-900Kbps for me
    and I was @ 14278ft
    The closer to the C.O. you were the faster it was.

    I called my local telco today to start preparing for the shutdown;
    DSL $69.95 for 384Kbps-1.5Mbps down and capped at 128Kbps up.
    ONE voice line for $34.98 with no calling features other than "standard" Call-waiting and call-forwarding.
    So that means for $104.93 I won't have half the capability that I had under ION.
    I just wish Sprint had done a better marketing job in few cities they were in, but 4000 customers is a lot with virtually no marketing.
    But $4 BILLION is a lot of money over 5 years, so I can't blame them for cutting their loses.

  40. Who knew? by glassware · · Score: 1
    After reading this Slashdot article, I finally understand the purpose of Sprint ION.

    I had read press releases and seen advertising mentioning Sprint "ION" as early as 1999, but I always got the impression that "ION" was Sprint's new corporate philsophy. Little did I know it was a real, useful service that I would have liked to purchase.

    One lesson among many to draw from this company's closure is that advertising needs to be blunt. If you are a new business trying to gain customers, there is no room for touchy-feely ads that claim to make life better. If one company says "We sell innovative wireless communication solutions!" and the other says "We sell phone and Internet access to residences for one low price," which would you pick?

    Actually, I guess we know which one the VC would pick.

  41. Interpretation of the faq by saihung · · Score: 1
    Q: What is the status of the Sprint ION business?
    A: Sprint has made a decision to discontinue Sprint ION services. Several factors contributed to this decision, including the state of the economy. The overriding factor was that a return on investment could not be realized in a time period that was acceptable in today's financial environment.

    Translation: we made an investment in infrastructure, which should be long-term, but we are unwilling/unable to wait around long enough to start profitting from it.

    I don't understand why all of these companies invested in the IT equivalent of water pipes and electrical lines without having the forethought to plan for years before profitability and the patience to wait for that to happen. And no, I am not trolling (well, not intentionally at least).

    1. Re:Interpretation of the faq by Anonymous Coward · · Score: 0

      They probably did this to benefit their shareholders. Most of them would rather have Sprint make money sooner than later.

    2. Re:Interpretation of the faq by saundo · · Score: 1

      Since when has Internet access been as necessary as phone or water service for everyday life?

      Remember, Internet access is a "want", not a "need" in order to survive in today's Western world. It's definitely nice to have, and the customer relationship management world is embracing the Internet as a cost cutting measure on the business side. For the home users, however, it remains a convenience.

      The ubiquitousness of the phone network is a recognition of the importance the telephone plays in everyday life. The moment the Internet achieves the same level *to the average user*, then the water pipes will be built and the ROI on something like ION will be real. Up until now, it has been a money pit for Sprint, and as the FAQ says, today's financial landscape doesn't allow for this.

      --
      -- The problem with troubleshooting is that sometimes trouble shoots back.
  42. Think bigger: Gigabit ethernet to the home by Anonymous Coward · · Score: 2, Interesting

    http://www.ftthcouncil.com/
    This is in early field test now in Palo Alto,
    also I think in a couple of countries in Europe.
    Subscription prices being mooted are in the
    $40/mo range. A shakedown test rig simulating
    live TV feeds through it is running in a lab here.
    Getting the content providers on board is the
    biggest if at the moment...

  43. Boff.... will not get anything from Sprint... by 2Bits · · Score: 3, Interesting
    I live an area in South San Jose, California, and I can't get cable modem, DSL, or anything else faster than the 28kbps on the modem. The only high-speed alternative is the Sprint fixed wireless (the diamond-shape antenna).


    But I refuse to do business with Sprint because they screwed us up once, and caused a lot of damage to my credit history.


    Two years ago, we moved to a new house, and thought that we had notified our long distance carrier. But after a month, we figured that Sprint long distance jumped in to take our account, without our consent, and charged us $2.71/min to call NYC. The total charge was about $70. After 6 months of phone calls and tons of frustrations, Sprint even dare to give that to a collection company. And that put a nasty spot on my credit history. Eventually, we tried to get over it and paid the god-damned amount.


    However, we swear not to give any business to Sprint anymore. We immediately cancelled all our PCS accounts (two of them, and at an average fee of $180/mo, as we were always over the limit) which we had for more than 2 years.


    And we discover Sprint did this to a lot of people, including their long-time customers.


    So, even if Sprint can provide any high-speed access at a low cost, and even if I don't have any other alternative, I'll give shit to Sprint.


    This ION thingy is born dead, and good for them.

    1. Re:Boff.... will not get anything from Sprint... by Dionysus · · Score: 1

      You don't live down in Santa Theresa area, do you?
      Just moved here (from an apartment up in Santa Clara
      where I had DSL). Man, do I miss it:-(
      No DSL, no Cable, although Covant said they had
      something called IDSL (144kbs)

      --
      Je ne parle pas francais.
    2. Re:Boff.... will not get anything from Sprint... by Y2K+is+bogus · · Score: 1

      For pete's sake man, learn how to form meaningful sentences. You are giving me a headache.

    3. Re:Boff.... will not get anything from Sprint... by Anonymous Coward · · Score: 0

      I've had tons of billing problems with Sprint too, but with my cell phone. Their support people are very rude and I have had to wait TWO HOURS to talk to someone. They still haven't fixed the latest problem in which they charged me over $100 too much because they say I went over my core plan hours on the phone even though the totals show that I didn't :( That's what you get for switching plans in the middle of the month. Fuck! I'm stuck with them for another year. (And the voice quality sucks -- don't pay any attention to the TV commercials.)

    4. Re:Boff.... will not get anything from Sprint... by Anonymous Coward · · Score: 0

      Call Sprint IBO NOC tomorrow at 1-800-232-6895 option 3. Request to speak to an NTAC III or a lead tech [preferably Frank Edwards]. Have Frank check the loop the nearest DCS [out in telco land] back towards your equipment. Clear the counters on your serial interface and ping through that loop. I can almost guarantee that you will see errors. If you do see errors, have Frank move the loop to the Smartjack, again facing your equipment. Run a ping test to that loop. If you see errors, begin suspecting either telco equipment or your own.
      It is cheaper to test your equipment first. If Sprint dispatches a CPE tech to your premises and discovers the problem to be with your equipment, you will get billed. A lot.

      Have Frank wait while you put a loopback plug outside your CSU, and run the ping test again. If you don't get errors, it's almost definitely a faulty Smartjack that telco did not catch. If you get errors, you need to contact your CSU or router vendor for a replacement.

      If this still doesn't fix your problems, rather than complaining on /. where you will get nothing accomplished, contact your Sprint Account Team. Tell them you request a CPE dispatch to prove Sprint connectivity: the CPE tech must bring a TBerd test-set to leave at your premises overnight, connected between your Smartjack and your CSU. If the TBerd counters show errors coming from 'network', it's a Sprint problem. If the counters show errors coming from local, your equipment is undisputably at fault.

    5. Re:Boff.... will not get anything from Sprint... by Anonymous Coward · · Score: 0
      Me too! I had inaccurate billing, disputed payments, and eventually gave-up paying them money they did not deserve. They threatened me with a credit ding, but I don't recall if that actually happened.

      That was about 9 years ago, and I have never done business with Sprint since. I'm not saying that I have not had troubles with other phone companies, but Sprint was the only one I could not resolve the issues to my satisfaction.

  44. High-speed access by Anonymous Coward · · Score: 0

    SwitchPointNetworks is rolling out ethernet based internet access in conjunction with local ISP's like WideOpenWest to provide access speeds upto 100Mbps with the possibility of gigabit access. WideOpenWest is bundling internet, cable TV, video-on-demand, and local and long distance telephone service. For $125/month you get 3Mbps bi-directional internet. The problem is availibility. It's taking forever to get to my area.

  45. Re:UK still 5 kerjillion behind by Schpoonk · · Score: 1

    "Kerjillion", according to the Collins Dictionary [Really Big Numbers Edition] is defined as:

    1. Lots and lots and lots
    2. The number 1, followed by a hojillion zeroes
    3. Crazy talk, fool.

    And thanks for 'blockhead' :) I haven't heard that since the last time I picked up a Charlie Brown book.

    --
    www.onlinescam.com - May contain nuts
  46. More bad news by wubc · · Score: 1, Informative

    FuckedCompany post Sprint is going to lay off 6000 people. In the forum it seems a lot of it has to deal with ION.

    For me, I will still get on the net with my 56k modem to check e-mail until I got some cash to burn in this tough economy to get DSL...

  47. OOL Rocks! by iotaborg · · Score: 1

    Yep, I have optimum online also in CT (woodbridge)... they really kickass, VERY fast... one of the best services in the country I believe...

    1Mbps up all the time... and I've seen speeds down as much as 10Mbps... rarely though...

  48. Why I would have bought it by Gopher · · Score: 1
    My boss had an installation scheduled for tomorrow morning. They let him know this morning that it was cancelled. Bummer.

    He had the same reason for getting ION as I would have if it were available in my area -- not having to pay a single cent to Qwest for their consistenly crappy service. That alone would have made it worthwhile for me.

    Hopefully, somebody new will come along and offer the same type of service that ION was providing.

  49. I would have paid for this by rossz · · Score: 2, Insightful

    My phone bill averages $60 to $80 a month, depending on how many calls to Europe we make each month.

    My broadband internet access is $45/month with nearly defunct @Home. Running any sort of server through my broadband connection, like a mail server to make up for their incredibly unreliable email, is a violation their draconian AUP.

    The alternate choice is DSL with PacBell/DSL. The service that allows me to run a server was about $70 a month, the minimum download speed guaranteed is 384k (it could be as high as 1.5M). The upload speed is a paltry 128k (same as @Home). I refuse to sign up for a service that has such a slow minimum guaranteed speed and they won't come to my house and measure it for me before I commit to at least a year of service.

    The next higher package from PacBell had very nice upload and download speed, but was priced way out of my budget at about $170/month.

    Oh, well. I can keep hoping something will come along that is affordable and unrestricted. Hell, it's not like they need to do anything other than provide a data pipe. I'll handle everthing else.

    --
    -- Will program for bandwidth
  50. http://www.callatg.com by ConsumedByTV · · Score: 2

    They are my DSL provider, and I have 8mbit down and 3mbit up FOR ONLY $69 a month. With 3 static ips even :)

    --


    "Not my manner of thinking but the manner of thinking of others has been the source of my unhappiness." - M
    1. Re:http://www.callatg.com by Xerithane · · Score: 2

      They provide DSL service for my townhouse complex, and I have to say they are an absolute bunch of jackasses that are incompotent to do anything . That's just my experience with them.

      When I moved in with them, I found out for $60/mo I get 1.5Mbit SDSL with 1 static IP. Great I thought, how much for an extra IP. $20/mo. Uhm.. *cough* WHAT?

      Oh well, I'll use ip forwarding. I order the line, they say, "Great we'll call you on Monday to schedule for the end of next week" on Friday. Monday came and went. Tuesday came and went. Wednesday I call them and they have no record of my order, well, fine.. I place another order.

      A week goes by, I call them - they say, "Yep, got your order, you're probably going to be installed next week at the latest." Ok. I wait for the install phone call, never get it. I call them in another week, "Hi, when am I getting installed?" - I get, "Oh well we're upgrading our central office there, it will be done in 3 weeks then you can be setup."

      That was 3 months ago. I still have not heard anything conclusive and every time I call them I receive "It will be done in 3 weeks." I now am waiting for my Earthlink DSL.

      I will never do business with ATG, mostly because I feel lied to - and I boycott companies that straight out lie to me. I sincerely hope they go under.. I'd feel different if this was a one or two time event, but this is after about 8 phone calls hearing the same thing... and their supervisors parrot the same thing.

      --
      Dacels Jewelers can't be trusted.
  51. Too bad, I want one bill. by Mr+T · · Score: 2

    The few people I know who had it were happy with it. I like the idea of integrating it all. Sprint could do it, you could have one long distance, wireless, local and broadband solution, they should have thrown wireless in. I'd love to have one bill in the $100-$150 range that covered all of my communication needs; if they were smart they'd ink a deal with DirecTV or Echostar to provide DBS as part of the one bill package.. I think the cost issues people are raising are a little beside the point. I think that to get a comprehensive package like that it is going to cost on the order of $100 or more a month. Part of the reasons all these broadband companies are biting the dust is because they were selling something for nothing. In most places, good DSL really costs more than $40 or $50, it jsut can't be that cheap to build out and run and if a few companies chanrge those kinds of prices for it then all the others have to follow suit.

    --
    This is my signature. There are many signatures like it but this one is mine..
  52. Bundled services by Beatbyte · · Score: 1

    Working for an ISP, Sprint actual confronted our company and asked if we would provide the data services. This is basically a T1 split into 6-8 voice lines and the rest data (emphasis on basically). It is so damn cheap that they wouldn't make money. It would have been nice for consumers but the last thing we need is Sprint to go under ;)!
    that would never happen right????

  53. Move to Sweden. by Anonymous Coward · · Score: 0

    I pay about $20/month for 10Mbit full duplex. The ISP uses DHCP and you can connect up to five computers in one apartment.

    1. Re:Move to Sweden. by praedor · · Score: 1

      You suck.

      Are you stuck with dhcp and renewed/changing IP addresses or can you get a static IP without too much difficulty?


      I'm paying $45/mo for a dynamic IP. It costs, with Qwest, to get a static IP.

      --
      In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
    2. Re:Move to Sweden. by Anonymous Coward · · Score: 0

      I can't get a static IP but I don't care. I use a free dynamic dns service.

  54. Re:UK still way behind, uh sorry but your being... by Anonymous Coward · · Score: 0

    ... ripped off, who's the providerI live in the Uk and get 1Mps down 512 Up for GBP 80 (install was GBP 250), loads of places are doing it.

  55. mbps? by scott__ · · Score: 1

    Don't you mean MB/s

    --
    -Scott scott@surrealistic.org
    1. Re:mbps? by jasonzzz · · Score: 1


      nope, mega "bits" per second. network data rate has always been marked at bits per second... as in 28.8kbps 56kbps for your modem...

    2. Re:mbps? by Mr.Phil · · Score: 1

      so you really mean Mbps

      little "m" is milli big "M" is mega

    3. Re:mbps? by jasonzzz · · Score: 1

      hmmm... well the discussion is really moot as:

      1. there has been a long understanding in at least the technical circles that mbps and kbps mean "mega" and "kilo". Since proper convention and much prior use is established.

      2. there shouldn't be a point of confusion as there *is* not such thing as splitting a bit of information. It might be possible if computing moves forward into the quantum arena or at the extreme nuiances of atomic physics or subcomponent type EE discussion.

      Here we *are* just talking about mbps as mbps, nothing else since there isn't anything else.

  56. Cost was only one of the factors by gizwinkie · · Score: 1

    It wasn't only the time it would take to make ION profitable, Sprint, like most other DSL providers, had to work with the Local phone companies to provide service. Those CLECs (?) are not very organized and like any bloated corporation are a nightmare to deal with.

    1. Re:Cost was only one of the factors by freebase · · Score: 1

      Local companies are ILECs (incumbant local exchange carriers), not CLEC's (competitive local exchange carriers).... ILEC's are the companies that are supposed to provide unbumdled access to their copper at wholesale prices to give CLEC's a fighting chance.

      --
      Sig??? I don't need no stinkin Sig!
  57. MMDS by yogensha · · Score: 2, Interesting

    MMDS is a superior wireless technology that has been around for over 30 years. It's currently used mostly for wireless analog CATV service, but all sorts of manufacturers (ie Cisco) are making gear that uses this spectrum. It sits right above that unlicensed 2.4Ghz stuff at 2.5Ghz. MMDS BTA's are generally include a 35-mile radius from a central POP.

    We're a small rural ISP in New Mexico and we're looking at teaming up with an MMDS CATV provider to combine our services to provide digital cable along with digital wireless internet at speeds up to 45mbits/s. There is also gear to do VoIP, so we can eventually team up with a CLEC or become one and provide dialtone as well. All over the same pipe. Neat eh?

    --


    Abstainer: a weak person who yields to the temptation of denying himself a pleasure.
    --Ambrose Bierce
    1. Re:MMDS by dalzell · · Score: 1

      Yeah, but just wait until there is a big rain or snow storm. I've heard that the service can go out...

    2. Re:MMDS by yogensha · · Score: 1

      Actually, rain has little effect in that frequency range... in fact, an effect known as "rain scatter" can actually amplify the signal. Snow may be a different story (we don't get much down here :). We have had problems in the 2.4Ghz spectrum with fog, but only with long (5+ mile) links. Another advantage to MMDS is since it's licensed, you can use higher power signals (as opposed to 1 watt in the 2.4Ghz band). The CATV provider here is pushing 20 watts, and they've never had issues with rain and the less than rare hail storms here.

      --


      Abstainer: a weak person who yields to the temptation of denying himself a pleasure.
      --Ambrose Bierce
  58. Local Telcos... by Anonymous Coward · · Score: 1, Informative

    Well, I'm in Kansas City (Sprint's world headquarters), and my understanding is that IONs biggest hurdle was the local telco (Southwestern Bell), which resulted in very limited access.

    Also, Sprint is laying off 6000 works and 1500 contract workers, most in KC, looks like crunch time for Sprint.

  59. Guerilla Moderation: not a troll but +1 Funny by unitron · · Score: 1, Troll
    Some days I don't mind not being chosen as a moderator considering the company I'd have to keep

    Re:No wonder it tanked (Score:0, Troll)
    by ENOENT on 06:37 PM October 18th, 2001 (#2449452)
    (User #25325 Info)
    Yup, 8 millibits per second. This counts as the first implementation of IP over humpback whale song, with ones encoded as "AHOOOOOOOOHHHhhh..." and zeroes encoded as "EEEEEEeeeeEEEEEeeEEEEE..."

    Not only do you get phenomenal 8mbps download speeds, but also this development brings e-commerce and pr0n to the cetacean community.

    [ Reply to This | Parent ]

    --

    I see even classic Slashdot is now pretty much unusable on dial up anymore.

  60. Hah. by Fixer · · Score: 1

    I used to work at Sprint, and I recall when they first announced this system -- two years after all the other major players had entered the market. I said it then that it was a day late and a dollar short. Sadly, I turned out to be correct. Poor bastards.

    --
    "Avast! Prepare for the rodgering!" THWACK! "Arrr.. me nards.."
    1. Re:Hah. by unitron · · Score: 2

      So who are all these other major players that Sprint couldn't wrest any customers away from? Not that it really matters where I am, just wondering who else doesn't want my business.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

  61. Troll Warning! by Anonymous Coward · · Score: 0

    the 11-9 aftermath

    WHAT'S HAPPENNING ON NOVEMBER 9TH!!!!!!

    1. Re:Troll Warning! by Anonymous Coward · · Score: 0

      WHAT'S HAPPENNING ON NOVEMBER 9TH!!!!!!

      That would be telling. Be seeing you...

  62. Cavtel.com...(Or your local CLEC!) by QwkHyenA · · Score: 2
    I just signed up w/ Cavalier Telephone. I hadn't heard about them til a friend told me about this particular CLEC. They had a very sweet deal. I switched my local & long distance to their service & signed up for their MVL (multi variable line) dsl. I now have ONE REASONABLE BILL A MONTH (about 135$.)

    In return I get, local, caller Id, long distance at 9 cents a minute anytime, broadband and 5 STATIC IPS!. The bandwidth I signed up for is 768 kbps (which because it's a MVL line turns out to be around 60 -70 KBps.) AND they don't block any ports and have no problem with you running servers!

    The only problem they DO have, is with you competing with them (I read their TOS and they do have a 'no compete' clause.)

    So, in short, check w/ you local CLECs and see what type of super deals they might have. And research the company to see if they'll be sticking around for a while too!

    For those of you who don't know. CLEC = Competitive local exchange carriers (i.e. The other white meat!)

    --
    LFS. Have you built your system today?
  63. You mean this wasn't vapor all along? by Another+MacHack · · Score: 1

    At my last place I ordered ION. 9 months later, they started billing us, never having actually installed it. During an unrelated conversation with a corporate sales guy at Sprint, I asked about residential ION and he appologized; sounded really embarassed.

  64. Re:Wonder what'll happen to the transmission hardw by malus · · Score: 1

    well, that's exactly what's happening. Sprint is tearing down the installations and taking back the hardware.

    ION was doomed from the start. "Too little, too late". It's demise carrys right along with the fallout of all the other broadband service providers.

  65. Maybe someone thinks trolls are a joke by Stephen+Samuel · · Score: 0, Troll
    OK: You got your funny moderation, but that only gets it up to it's native '1'. Is someone else willing to add another funny moderation point to this?
    (and don't worry, it was moderated with another account).

    This is a job for metamod

    --
    Free Software: Like love, it grows best when given away.
    1. Re:Maybe someone thinks trolls are a joke by unitron · · Score: 0, Offtopic
      If you moderated up the original, that was wrongly moderated down to begin with, of the comment of which I posted a copy in order to get it some visibility and recognition , I'd thank you, except for your apparently having separate posting and moderating accounts, which isn't in accord with the way moderation is supposed to work (those of us who post frequently or very seldom aren't part of that middle group from which moderators are selected, no matter how high our karma), and probably the reason there's so much questionable moderation these days.

      Perhaps my guerilla moderation is a violation of sorts of the spirit of the moderation rules, but at least I'm upfront about it, do it under my only user name, and am willing to take any karma hits that result.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    2. Re:Maybe someone thinks trolls are a joke by Stephen+Samuel · · Score: 1, Offtopic
      I have two accounts that exist because when I started a new job, I couldn't remember my password -- so i started the second account. I recognize the reason for not allowing discussion and votes together and religiously never moderate my own comments.

      This thread is as close as I've ever come to violating the spirit of the mod/post rule. (and I did take a -1/troll hit for making it).

      The main reason I now have them both active is that the older account was the almost forgotten for a while, until one day I lost the cookies for the newer account (which had maxed out karma). In trying to get it back, I resurected the older account, and started using it on my secondary machine. I'm now seeing if I can get the second acount to +50 karma)

      --
      Free Software: Like love, it grows best when given away.
  66. Heh... by spagma · · Score: 1

    Kickass connection rate - $100/mo Telephone service - included Block of long distance minutes - included The company pulling out and leaving you high and dry - Worthless

    --
    If it won't boot, Fsck it!
  67. Suggestion? Hmm... by Anonymous Coward · · Score: 0

    Well, seeing as the death of anything (Including Sprint's IOS) is a difficult thing to reverse, the bese advice I can give is to give ION 2 aspirin and call me in the morning.

    Remember, I'm not a doctor, but I play one on TV.

  68. $100 a month per house of revenue...??? by giantsquidmarks · · Score: 1

    And they couldn't make it work...??? retards...

  69. The Last Mile by Corporate+T00l · · Score: 1

    Damn, there was an article about this that I saw as a yahoo headline a while back; don't remember what news source it came from.

    But it was mentioned Sprint Ion and how it was millions/billions overbudget and not making any progress because they vastly underestimated the problem of the last mile, getting from the CO's to the actual peoples' homes.

    They'd planned to build this awesome infrastructure to route phone/fax/data over "whatever" it was that they were going to use for the last mile, but when it came to acutally finding a last mile solution, everything blew up on them.

    It's sorta sad, since this problem is what plagues the entire country (perhaps the much of the world as well) in getting decent high-speed connectivity into the home. When I'd first lookup up Sprint Ion, I thought "wow, cool. I wonder how they get this level of consistent quality to the home" since for stuff like multiple lines of telephone, you'd need to have some guarantee of line quality since dropped landline calls are pretty unacceptable.

    But it turned out to be a big disappointment when there was no great revelation in the solution to the last mile. They couldn't defeat it, it defeated them.

    What are some real, commercially viable solutions to the last mile issue? How can we get real decent broadband to the home over long distances?

  70. Move to Canada (NB) by Anonymous Coward · · Score: 0

    NBTel in New Brunswick Canada offers a pretty sweet deal. A few years back we had full 10Mbps top the home (Vibe). But that rather costly HFC network is now being deactivated in favour of DSL which has been quite reliable compared to the USA. I get approx 300K/s down and 80K/s up. You can also get digital TV (VibeVision) over your DSL ... so for $115 month I can get telco ($30) and DSL ($40) and long distance ($25) and digital TV ($20).

    As much as I know alot of NBTel DSL users do bitch about the DSL service, it actually is HIGHLY reliable when compared to a USA ISP. Want DSL - Move to Canada.

  71. I have SprintION Already.. for over a year now.. by Anonymous Coward · · Score: 0

    Yes.. there have been a few problems with it every now and then... But other than that, the service has been VERY kick ass.

    I get two lines with voice mail and everything on each of them. I also get 750 min a month of free long distance.

    Because of the line between me and the CO I only get around 6 meg down, and 700K up.

    Their not taking any new customers, but should be letting the current ones stay on it. I don't want to go back to SWBell for phone service.

    My uptime is probably (voice and data) around 99% for the last few months. I get the same service that I would expect from a Frac-DS3 that someone pays several K a month for.

    A lot of people say that it's a bad idea to have everything bound in one line, but what's the issue with it? It's worked great for over a year with me. I haven't had to give anything up, and even though my voice is VoIP, I can dial out with a normal modem and connect to another modem at 33.6K speeds. That's gotta say something for the voice quality.

    And I like grabing my ISO images at 800K/Sec, and the two static IP addy's that I have!

  72. Very limited coverage by RocketScientist · · Score: 1

    When they launched service in Kansas City, which is Sprint's hometown, there were very very few (like double-digit) folks who could get service. It was basically resold-DSL, and it had to be the highest rate DSL that the local telco could sell, so you basically have to live next door to the switching office. Plus, they were selling local and long distance service in addition to high speed net access, so it wasn't exactly in the best interest of Southwestern Bell to make sure that they could sell the service. SWB, which isn't exactly jumping through hoops to get DSL online either, is quickly being eclipsed by the cable modem service here in Kansas City, which is actually very good.

    The biggest suck factor to the service was the marketing. It's been "coming soon" here in KC for at least 4 years. It'll be "available any day now". Crap. It wasn't just ION, it was actual vapor. They had sales people at every Sprint PCS store here, and they couldn't answer any questions about anything. My favorite, though, was the FAQ list posted at their site, which didn't answer the number one question: When are you going to take my money and give me service?

    Oh, well. That whole Darwin thing. Sprint couldn't deliver anything, so TimeWarner and ComCast came in and started dominating the market. I kept hearing from folks that worked on ION that they'd be launching a wireless no-SWB service, but it never materialized, just like anything else with ION.

  73. You freaking MORON by Anonymous Coward · · Score: 0

    You know Sprint is one of the largest Long distance companies in the world?

    You know they have their own INTERNATIONAL backbone?

    You know they own local exchanges?

    You ever hear of the TAT-14 cable? 640 GIG/Sec dude.. https://www.tat-14.com/

    It's a STM-64 cable.. that'll make your OC-12 look piss poor...

    Sprint had more bandwidth available that just about any other backbone. You want a OC-48 from London to smalltown, Kansas... Sprint's probably the ONLY carrier that can do it without using anyone else at any part..

  74. What semantics? by roystgnr · · Score: 1

    There's a big difference between a megabit and a megabyte, a difference which unfortunately only gets abbreviated as "Mb" vs "MB" When someone doesn't seem to know the similar difference between abbreviations of "milli" vs. "mega", you have to wonder whether they've got the bit/byte dichotomy entirely figured out either.

    1. Re:What semantics? by d.valued · · Score: 2

      You know, there something that's been driving me mad for the past eight years and change that I've been online.

      Why is it that bandwidth is measured in multi-bit capacities whereas everything else is in multibyte capacities?

      --
      I used to be someone else. Now I'm someone better.
      Real life is underrated.
  75. I'm glad there gone by Anonymous Coward · · Score: 0

    I signed up for their service and waited four months for installation. Two days before the install they sent me a URL to the TOS. When I read the TOS (which had changed since I signed up) I discovered that I had to consent to Sprint's monitoring and selling of my internet usage data. Naturally I canceled my order.

  76. A Broad-Band Co.... by xanadu-xtroot.com · · Score: 1

    A Broad-Band offering from a company go under?

    Man.

    I never would've thought that could ever happen...

    --
    I'm not a prophet or a stone-age man,
    I'm just a mortal with potential of a super man.
  77. Sprint Broadband Direct just did the same thing... by Drakino · · Score: 2

    Sprint's horrid wireless broadband service says the same thing...

    We are suspending our effort to acquire new residential and commercial Sprint Broadband Direct customers.

    I guess Sprint internet is not doing well right now.

  78. ION vs. digital cable by aclarke · · Score: 1

    I have a $40 cable modem connection and a $10 digital phone connection from Cox Communications in San Diego county, US. I've seen up to 420kBps (~3.4Mbps) down and about 256kbps up (advertised maximum). My friend has never seen his ION connection go over 4Mbps.

    Sure, if I had no choice, I'd buy ION in a second. But with my cable company (occasionally) overdelivering on their promise of 3Mbps and Sprint's service never really going near 8Mbps IMHO ION doesn't have much of a chance against its competition. Sure, cable has its downsides (no static IP, strict "no hosting" policies, etc.) but it still seems like a better deal than ION to me.

    1. Re:ION vs. digital cable by ForsakenRegex · · Score: 2, Insightful

      It wasn't the downstream that was coveted.
      It was the 1Mb upstream that most people saw
      as it's greatest asset. You can host a fairly
      decent server with 1Mb up. It's nothing like
      the big boys, but it's great compared to 256Kb,
      or, as I have, 128Kb.

      --
      "A man talking sense to himself is no madder than a man talking nonsense not to himself."
  79. ION Died Because They Missed the Technical Bus by Anonymous Coward · · Score: 0

    ION died because Sprint built a next generation network on your daddy's hardware. Any next generation network uses MPLS and Ethernet these days. Its cheap, scalable, low learning curve and easy to support. ION died because it deserved to. It was built by old ATM heads that shafted you on your ABR. By the way, I have been following ION for awhile and I was just overthere the other day commiserating with the fallen.

  80. Great deal graveyard. by Angelwrath · · Score: 1

    Well folks, another Internet/Phone service terminates. Why the surprise? A geek's dream? No, it was a profit nightmare. In fact, the plummeting prices of Internet, long distance and other network services over the past five years have been well beyond what any company anticipated.

    The reason why these services are being cancelled and so many "CLEC" companies are going bankrupt is because of pure economics - there were too many entrants to the competitive environment.

    According to economic reality, there are only a certain number of competitors that the telecom/access market could bear. When the Internet came along, the whole industrialized world went into a frenzy. Suddenly venture capital was affordable. Suddenly the Internet was the "new economy" infrastructure. Suddenly profitable business plans went out the window for excuses like "the Internet is one big land grab" and such statements were enough to get insane ideas money.

    Along for the ride were network companies, who were supposedly the infrastructure creators for the new economy. They got money, they started up voice and data services, and the entire network industry became swamped by service providers, and equipment manufacturers.

    Now we're facing the hangover of that big Internet party - bankruptcies, cutbacks on service, incredible profit drops, layoffs, and those "ideal, too good to be true" type services like Sprint ION 8mbps were dropped.

    Don't be disappointed - learn economics, and think in economic terms, because economics is the science of money, and money is the lifeblood of companies and their ability to offer 8mbps service, plus phone service and LD access.

    I see big price increases coming for us in the near future. Cell phone prices will continue to drop, but every time an access provider goes bankrupt, there will be one less competitor in the market and a little less pressure on the incumbent RBOC/ILEC companies, allowing them to .. "adjust" ... their prices to recover full costs.

    I think we are going to see a return to prices of at least two years ago, if not more, in the next couple of years.

  81. 1987 they gave out silver ION credit cards. by Anonymous Coward · · Score: 0

    the ION name sounds like microsofts .NET... it means whatever ya want it to.

  82. Re:It will be missed. - No Servers by A+Commentor · · Score: 3, Informative
    If you read the TOS, they did NOT allowed to have servers...

    I had ordered SprintION, and although the sales drone said that they could test the line with my existing DSL, but that was wrong, my line did not qualify and the return call from SprintION claimed it was due to my existing DSL. At that point I just said forget it.

    --

    Looking for any old 8-bit Heathkit/Zenith software/hardware - http://heathkit.garlanger.com

  83. Im sick of the whole thing, no dsl, no broadband.. by BrookHarty · · Score: 2

    What the fuck is wrong with the telcos? I pay almost 120 bux a month for my idsl, thats 12K! both directions. Thats some damn good profit margin on that.

    Why cant the damn telcos understand there are people out there willing to pay over 100 dollars for high speed access and bundle of options?

    All the good ISP's are dying out because they leveraged too damn high during the .bomb times. Covad is making LOTS of money, they filled chapter 11 because they borrowed a shitload of money. Rhythems is gone, Northpoint is gone (My apartments highspeed provider, and only high speed access around!)

    I'm rather sick of this, I want to pay good money and cause im 16000 feet from the co, I cant get dsl.

    -Dsless in Seattle.

  84. About time it tanked. by Anonymous Coward · · Score: 0
    I know more about Sprint than I will admit, and assure you it's a good thing that monstrosity tanked ...


    It SUCKED.


    Anyway, I'm paying 45/month for cable modem, and 30/month for 250/250 nationwide no-roam cell.


    And I can walk to Sprint and back during the next set of commercials, and couldn't get ION. Nobody I know in Sprint's hometown could either.


    Hmmmm ...


    $100?


    Nobody could get it?


    I wonder why it's gone.

    1. Re:About time it tanked. by Anonymous Coward · · Score: 0

      Excuse me... I live right here in Overland Park, I have ION. I know of SEVERAL people in Overland Park that have ION. I work with several people that have ION.

      Are you that dot com guy that hasn't left his house in like 2 or 3 years? I've had ION for over a year.

      And Overland Park, Kansas IS Sprint's Hometown. I live 2 blocks away from the World Headquarters Campus.

  85. 8Mbps by Penguinoflight · · Score: 1

    8Mbps will trash a $50 dsl connection. And 1mbps uplink is like a T1... they cost at least $400, though more like $1200 where I am.

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
  86. so what by rakerman · · Score: 1

    We already have that in Halifax, from either the telephone or cable provider, for less than US $100.

    The telephone provider has local phone, long distance, highspeed Internet (Mpoweredpc) and television (VibeVision).

    The cable provider has local phone, long distance, highspeed Internet (EastLink) and (obviously) cable television (including digital channels).

  87. Cable vs DSL by Penguinoflight · · Score: 1

    ADSL is capable of 50Mbps down,
    SDSL is capable of about 80Mpbs both ways.
    Last time I saw a technical limit of Cable, it was 30Mbps, though Cable is a "Shared" service so there's no way you can get that kind of actual speed.

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
  88. Mpowered by poorhaus · · Score: 1

    Man, I never realized we had it so good up here in Nova Scotia. The local telco, MTT, has a service called MPowered that piggybacks DSL over existing phone lines. Comparable up and down speeds (~4 or 5 mbps down, 1 up), comes on the same bill as my phone and long distance, all for less that $100 CDN monthly ($35 for phone service, $40 for DSL, ~$20 for long-distance), which I think is like $65US. You can even do the install yourself; they send you a box with some instructions, an SMC USB ethernet device (freebie!), and the DSL modem, and it's pretty much painless. Quite reliable, too, pretty consistent speeds. I pity you poor buggers overseas paying 200 pounds (close to $400CDN) for broadband.

  89. The list of services by Kevinv · · Score: 2, Informative

    ION is a great service. For a few more weeks at least.

    My cost is $150 a month here's what I get:
    8Mbps/1Mbps DSL (mine actually clocked out at 6M/800K)
    2 static IP addresses
    4 phone lines (on one pair wires)
    Voice mail
    750 minutes of US long distance
    1-800 number (well 1-888 number)

    In addition, the DSL does NOT use PPOE. The service agreement was very lienient, allowing me to run my own web/mail/etc... services. I couldn't resell any of those services (couldn't become my own ISP) and they had a lot of CYA notes for copyright infringement.

    During code red/nimda inbound port 80 was never blocked.

    Initial install was a typical DSLHell story, and the whole system for about 4 months. I went through 4 ION boxes before the system stablized. Its been rock solid for the last year and half.

    I'm going to miss my ION. It was worth every penny.

  90. It never did work by Anonymous Coward · · Score: 0
    I live in KC, my neighbor worked on ION, and he's the first to tell you it never worked anywhere near as well as they wanted it to.


    Just last week, he told me it was nearing how the business plan expected it to be in early-99.


    And no, he couldn't get it, either, because we live more than 100 feet from the switch. We're both on cable/802.11b/Linksys.


    Fuck you, Sprint.

  91. I have Sprint ION by Anonymous Coward · · Score: 0

    i live in seattle and I use sprint ION. my service costs $140 a month and includes 8 megs down 1 meg up + 4 digital phone lines which my dad uses for his company. i must say that the latency on sprints network blows and that my packets go to georgia before they go out onto the internet. even if i go to west coast sites my packets go to the east and back. WTF?!? very frustrating.

    -opel

  92. RCN Offers some convergence by BlueTooth · · Score: 1

    Its not as cheap, but for around $150 / month I get
    -2 phone lines
    -Cable modem (don't know exact speed, it maxes around 200KBps)
    -Cable TV

    Since they consider this their premium package, the CaTV includes all channels, and the phone lines have all the extra junk like call waiting, caller id, free intrastate calls, etc...

    It all runs over their fiber network, so in a sense its all the same...just not as cool with all VoIP stuff.

    ~Adam

    --
    SPAM
  93. Future Broadband by vacaman · · Score: 1

    Someone mentioned MS wanting to take over broadband through Windows. I agree to come extent and I think that Teledesic is how they plan on doing it.

    Though MS isn't driectly involved look at the investers: Craig McCaw, Bill Gates, Motorola, Saudi Prince Alwaleed Bin Talal, the Abu Dhabi Investment Company and Boeing.

    What will they offer? 64mbps downlink and 2 mbps uplink for home service. More for business.

    I am sure that billg realizes that for .net to work well he needs a fast way to put lots of data into the home. If, and when, this makes it to market it will make a huge splash.

  94. Technical hurdles for an advanced service by PureFiction · · Score: 5, Informative

    I worked on the Sprint ION project for over a year as a software engineer, and I got to know the system pretty well.

    The reasons it ran into such massive monetary and technical problems are involved, and many I don't even know about. But I do know a little, and the ION project is still a fascinating system regardless.

    (please forgive the acronyms and jargon, some of this may be a bit obscure if you are not familiar with ATM or switched networks)

    Integrated On-demand Network

    ION was one of the first projects to bring converged digital services to the consumer/small business. This meant digital phone service in addition to high speed broadband service.

    Sprint decided to implement all of these services over an ATM network. ATM AAL2 rt-vbr (realtime variable bit rate) was great for carrying compressed voice traffic over switched digital networks. AAL5 was used for IP transport (ala classical IPoATM). And for management of the end point devices, the RISH's as they called them (Residential Integrated Services Hub) there was an ATM AAL2 cbr (constant bit rate) connection.

    So, you had a DSL line rated at 8Mbps downstream and 1.5Mbps up. Over this DSL connection was an ATM layer, which in turn supported the three PVC's mentioned above for voice,data and signalling/mgmt.

    At the time, the speed itself was a big plus. 8Mbps/1.5Mbps was way more than most DSL providers offered. In addition, you also got four phone lines that shared the voice pvc. Four phone lines and data over a single copper pair!

    The voice channels were configured for VBR ATM traffic, which meant that you only used part of your 8/1.5Mbps bandwidth for voice traffic when you were actually making calls. For every call in progress you ate about 64kbps of bandwidth. As soon as the call was released, the bandwidth was again available for data communications.

    The business oriented ION service allowed you to plug in as many voice lines as you wanted (up to about 32 max, simply plug in more voice cards) and could use T1 or HDSL connectivity depending on your configuration. And again, you only ate into the data bandwidth when calls were actually in progress.

    Those are all the well known features, but there was also a lot of possibilities that Sprint had dreamed up for ION.

    Since everything from Sprint's internal backbone out all the way to the customer's RISH was ATM, you could configure ATM SVC's with true Quality of Service. Were arent talking IP URGENT flags, this is true, real time quality of service. Things like video conferencing between ION customers was possible, with no jitter, no degraded voice quality. it was perfect. And only ION had the capability to provide such high quality of service features directly into the home (you need ATM for this level of QoS)

    Video on demand was another popular topic. Internet video suffers from all kinds of congestion and low bandwidth. ION promised high speed DSL service with ATM QoS that would provide seemless, high quality video transmission.

    In short, ION had a number of strong technical features in the architecture itself, which could provide a number of services which could never be supported over traditional internet broadband.

    "On the bleeding edge, you simply bleed..."

    That was a favorite quote made by a fellow developer. ION was ambitious. And everything about ION seemed to call for bleeding edge technogloy, from networking equipment to development tools, to provisioning and managment.

    The network layer, HDSL, ATM AAL2/5 PVCs to the home was technically challenging. The switches required to take multiple OC3 connections from the DSLAM's that all the RISH's connected to had to support ATM AAL2 vbr, AAL5, and IP over ATM. These were incredibly expensive switches to handle the SVC soft switching and IP ATM routing/switching. Every regional location had to have one of these bad boys and at a price of roughly 2.5 million each, they racked up a steep cost very quickly.

    ATM is also a switched networking protocol. For every customer, there were three PVC's which had to be manually provisioned into the various ATM switches and DSLAMs. On top of that, every voice connection (phone line) required an SVC to be setup, and connected to the desired location. Soft switching telephone networking was and is a relatively new system, and it was both expensive and difficult to maintain.

    The software developed in house to support ION was also complex. Everything from order entry to configuration to network provisioning was supposed to be automated. This required a lot of diverse groups within Sprint to coordinate and interoperate using CORBA and other messaging / middle ware. Getting such a system operational and stable proved to be a very difficult and costly affair. The number of steps between an operator entering an ION customer order, to a network technician installing the device, to servers providing the RISH firmware and configuration data was high. There were a lot of points of failure, and getting this massive set of software systems to work was a major source of time and money drain.

    "Timing is everything..."

    In short, ION was a bit ahead of its time, and due to various delays, it didn't become available it its truly usefull form until it was already too late. The economic slowdown and broadband crunch started towards the end of 2000, and ION really didnt reach a viable point for widespread deployment until mid 2001. The timing was bad, and the ambitious and challenging nature of ION proved to be too costly in both time and money.

    I am really sad to see it go. I put a lot of time and effory to write code that was supposed to be part of a new kind of communication infrastructure. I worked with a lot of really smart people there who also put a lot of effort into it, and most of them (actually, almost all of them) have been laid off as of last week.

    ION itself had a lot of promise. High speed internet access and phone service was just the beginning of what it could provide.

    1. Re:Technical hurdles for an advanced service by talleyrand · · Score: 1
      No offense to PureFiction on this, but I don't think the real loss in this deal is ION. From the days when I was living the contractor/leech life off of Sprint, I was involved in their Broadband Wireless Group. That was some cool crap, especially with the MDU (multiple dwelling unit) project they were attempting to roll out when my gig was up. Broadband wireless was internet access at DSL speeds over the airwaves (2 GHzish). If I weren't lazy, I'd look it up. At any rate, for non MDU customers, if you had tower line of sight, they'd slap a pizza box sized dish on your roof, run some wiring into the house and you were golden. MDU was a sweeter setup. You move into some apartment complex that has Bband wireless installed? Here's your 802.11 (b?) card, have fun. Marketing/pricing people had some good thoughts on that one. Assuming you didn't have installation fees waved (100 - 300 iirc) they'd still charge you full price for a truck roll even though they'd be sending you a DIY kit. *shrug* A nice market to get into too, seems most cable or DSL providers didn't want to deal with hooking them up.

      Still, while ION may or may not have been a technically superior offering to BWG, what killed it was the whole acquisition process (Prof. Walters would love that sentence). I remember at this big Sprint rally "Getting It Done", ION people were up on stage talking about how things had been improving with regards to the order process. They'd refactored the ordering process and it now only took somewhere along the lines of an hour to get service ordered instead the multiple hours it used to take. I can't remember how many screens they said they cut out and redundant information elminated but it was a lot. An hour just to get service ordered. Granted I waited nearly that long to talk water turned on here but it's Kansas City Water Department, what can you expect? That's not an hour's worth of wait time, that's an hour long conversation. So, now as you wrap up your phone call with ION, they tell you can expect your service in the next 60 to 90 days. I believe they said they had cut it down to 45 days but still, that's a long assed time to be waiting for service.

      Contrast that with the online ordering of broadband service, much faster truck rolls and quite frankly a hell of a lot more business (iirc BWG's weekly numbers approximated ION's monthly enrollment). The major flaws of the wireless service were line of sight (which was to be a non-issue with 2G technology) and the whole spectrum licensing issue (1 license per market). BTW, a bad question to ask when you start working was "If this is so cool, why don't we have it here (World Headquarters)?" Apparently, MCI/WorldCom has this market. Ahhh, delicious irony.
      For a local version of the announcement try the Kansas City Star

      /glad I didn't convert

      --

      "My fingers Emit sparks of fire in Expectation of my future labours." William Blake
    2. Re:Technical hurdles for an advanced service by dragonsister · · Score: 1

      Ouch. I read this and I wince. The story is very familiar ... though it hasn't finished playing out here yet.

      I'm in Canberra, Australia. There's a company called TransACT working on rolling out optical fibre and connecting houses in the city for much this sort of scheme ... the particulars are different, but the extensive use of bleeding edge technology is very similar. My partner and I moved into one of the suburbs slated to be first in their roll-out process. When I first saw a roll-out schedule, the suburb was up for connection in January. We moved in in January. It's now October, and the optical fibre has been in place for months - but they haven't connected us yet, despite us applying in february.

      They've stopped laying fibre trunk lines while they try and get a customer base going in the suburbs already equipped with fibre. They knocked on our door to sell us the service two weeks ago. "We've applied," we said. "How soon can you send us a technician?" The modem still occupies our phone line 24/7. (My partner works from home. We rely on mobile phones.) They have advertisements on city-wide radio - "TransACT is rolling out in your area now!"

      *Someone* is screwing up. I don't know what is so difficult - possibly that bleeding edge technology - but they're going to have a hard time surviving if they can't even connect the first 2000 eager customers!

      I really hope they survive ... there's only been one vicious rumour so far. They do have a different business model to most american broadband providers. I want the service. Whatever their business model, though, I can't imagine the service surviving if they take so darn long to provide it to the people keen to buy it!

      Rachel Butt

    3. Re:Technical hurdles for an advanced service by Evil+MarNuke · · Score: 1
      please forgive the acronyms and jargon, some of this may be a bit obscure if you are not familiar with ATM or switched networks


      Hell, it's the Sprint way to have an acronym for everything.

      --
      The journey is better then the end.
    4. Re:Technical hurdles for an advanced service by cotu · · Score: 0, Redundant

      > I worked on the Sprint ION project for over a year > as a software engineer, and I got to know the > system pretty well. Me too. > Sprint decided to implement all of these services > over an ATM network. ATM AAL2 rt-vbr (realtime > variable bit rate) And this is where the train departed the track. The announcement the other day was just the kinetic energy of the derailment catching up from the rear of the train. Had they gone with VoIP instead of whinging on endlessly about bandwidth in the core, the project could have completed long ago. Instead they bought into AAL2 snake oil and got exactly what was predictable two years ago. > and only ION had the capability to provide such high > quality of service features directly into the home > (you need ATM for this level of QoS) BS. This is ATM bigotry. An IP network with diffserv and/or intserv could easily achieve this, and is shipping today. Also: you can run AAL5 over CBR or VBR SVC just as easily as AAL2, and you can use Q.2931 to signal for vc setup just like any other over-complicated L2.

    5. Re:Technical hurdles for an advanced service by cotu · · Score: 3, Informative

      > I worked on the Sprint ION project for over a year
      > as a software engineer, and I got to know the
      > system pretty well.

      Me too.

      > Sprint decided to implement all of these services
      > over an ATM network. ATM AAL2 rt-vbr (realtime
      > variable bit rate)

      And this is where the train departed the track. The
      announcement the other day was just the kinetic
      energy of the derailment catching up from the rear of
      the train. Had they gone with VoIP instead of
      whinging on endlessly about bandwidth in the core,
      the project could have completed long ago. Instead
      they bought into AAL2 snake oil and got exactly what
      was predictable two years ago.

      > and only ION had the capability to provide such high
      > quality of service features directly into the home
      > (you need ATM for this level of QoS)

      BS. This is ATM bigotry. An IP network with diffserv
      and/or intserv could easily achieve this, and is
      shipping today. Also: you can run AAL5 over CBR or
      VBR SVC just as easily as AAL2, and you can use
      Q.2931 to signal for vc setup just like any other
      over-complicated L2.

  95. Even in death... by kalyptein · · Score: 1

    I'm impressed that ION even managed to become something you could write a specific description about. A friend of mine who worked on ION for a while initially described it as "sales tracking software, already in version 4.0, without customers, and not ready for release." It morphed endlessly as different peoples' egos got hold of it. A recent VP said of it "All I can say is this: we will sell it, people will buy it, and it will be called ION."

    --
    Entropy gets everyone.
  96. Uh who told you that? by glrotate · · Score: 1

    The only local service that doesn't pay for itself are some rural lines. SBC been feeding you kool aid?

  97. How is this a good deal? by Dixie_Flatline · · Score: 3, Informative

    Am I spoiled, or does net access in the States suck just that much?

    $40CDN gets me 6Mbit down, 1MBit up cable access.

    $30CDN gets me my phone service.

    I pay as I go for long distance. I don't use it a whole lot.

    So, that's a grand total of $70CDN a month. Factor in that it's Canadian money, and that's a mere $45US.

    You're the people pioneering this technology. Don't take it sitting down. It's pretty pathetic that your telcos are bullying you into those prices.

    1. Re:How is this a good deal? by MikeBabcock · · Score: 2

      Tack on $20 CDN for near-unlimited long distance evening + weekened calling in Canada ... ;-)

      If you use a lot of in-Canada long-distance after-hours, $90 a month gets you even better services.

      Yes, Bell Canada is still a 'big player' in the world telecom industry. We have it good my friend ... even if they don't have customer service.

      --
      - Michael T. Babcock (Yes, I blog)
    2. Re:How is this a good deal? by DickPhallus · · Score: 1

      $40CDN gets me 6Mbit down, 1MBit up cable access.

      Who gives you this kind of speeds for forty bucks a month? And were exactly are you in canada?

      --

      --
      Some weasel took the cork out of my lunch.
    3. Re:How is this a good deal? by rhdwdg · · Score: 1

      Socialism is good, isn't it? Tell us about how little it costs to go to a doctor. (Sure, that's USian flamebait, but you just can't compare prices in a country whose government has declared a thing to be an essential service to prices in a country which hasn't.)

      Admittedly, in the early years of deregulation, as the U.S. telco industry is now, the former monopolies are going to screw the consumers even worse than before. Eventually the free market will sort that out, though it may take a couple decades. At that time we'll have services at the market rate. Maybe that far in the future 6 Mb will go for $40 in some country. Today it simply doesn't, not even close, and there's the reason U.S. DSL has almost ceased to exist and cable modems are going the same way.

      It would work if the technology didn't move so fast. As it is, with Internet things you can't take 5 years to pay off your capital investment in equipment. Phone switches can stay in service for 10+ years. IP switches/routers are obsoleted in 2 years, well before they're paid off, and that leads to bankruptcy.

  98. Sad, but true... by Anonymous Coward · · Score: 0
    I'm sorry for posting anonymously but I must. I work for a division of Sprint that wasn't affected by the layoffs. 6,000 employees were to be laid off according to Bill Esrey, Chairman and CEO of Sprint. We received the e-mail Tuesday.



    We had high hopes for this service but, even in the e-mail, it was pointed out that the "last-mile" problem was one that even Sprint couldn't overcome.



    I can't pretend to speak for all of Sprint (nor can I legally) but we really do want to provide good service to our customers (especially in the division I work for) and, moreover, I was hoping to personally play a part in building the first Wireless Internet Backbone from the ground up. Maybe I'm too ambitious, I realize, but I had a personal stake in it...after Covad went Chapter 11. I'll give you 10 guesses as to who provides my DSL service...



    [Raging against the heavens] Dammit! If WE don't provide wireless service then who will?? AT&Fee? AOHell? Specific Hell and all the Baby Hells? Not a pretty thought, pricewise...AT&T just upped their long-distance prices. Heh...take a look at the prices per minute for long distance on a PCS service (yes, even on Cingular or one of the others) and you'll see that it costs LESS to call long-distance from a PCS phone than from a landline!!



    It wasn't good news for any of us...

  99. Cablevision 3-4mbps upstream. by zerofoo · · Score: 1

    I've got roughly 3-4 mbps downstream and upstream from Cablevision in NJ. It goes down about once a month, but boy is it fast.

    Oh, and it costs $29.99/mo in addition to my regular cable bill.

    -ted

  100. Winfast blows this out of the water by Anonymous Coward · · Score: 0

    10MBs no limits on up or down...and you get phone data and tv for $100

  101. They were OK... but they had phone issues. by SuperKendall · · Score: 3, Informative

    I had (have!) this service. The only problem I had is that whole area codes could not be reached directly from my phone (I live in Denver and could not call anywhere in Colorado Springs, for example).

    The other phone issue was that for as long as I've had it, Caller ID has worked about three times out of hundreds of calls.

    I never did bother to get either issue resolved (who uses phones anymore?), but I'll miss the service - I found the speed a lot better than other solutions (I used to have Qwest DSL).

    Slashdot was the first I'd heard of this - Oh well, back to the Broadband drawing board!

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  102. Re:Sprint has no concept of quality.... by King_TJ · · Score: 1

    We use Sprint for our leased lines connecting 5 different corporate locations together, for our long distance voice communications, and for our Internet T1. Over the last year, I've literally logged pages and pages of trouble tickets, both proactive and initiated by us, for problems on their circuits. Despite paying for a 99.9% guaranteed uptime, we've had circuits down for close to 24 hours at a time.

    Often, the problem gets forwarded to the local telco, who comes out to the site, swaps out the "smartjack", and declares it "all fixed" - only to have the line start going up and down a few minutes after they leave.

    The telco typically points the finger at Sprint, and their people point it back at the telco's lines and/or hardware - until eventually someone fixes it. (Then, you never really get a complete or straight answer about what the problem was.)

    I really don't know if other communications companies do a better job or not. We had MCI in the past and they gave us similar headaches. That's why we mass-switched everything to Sprint. But then, MCI and Sprint announced the merger and things went downhill again.

    Since this is how they treat a corporate customer with a service-level agreement, I don't expect anything decent out of them at all at the consumer level.

    In fact, when I used Sprint for my L.D. service, I had all sorts of billing mistakes. They'd bill me for calls I never made and I had to argue repeatedly to get credits for them.

  103. ion by Hasufel · · Score: 1

    I don't know about now. But as Cox was putting the fibre optic network together in the Hampton roads are. They were offering the same with the @Home service. Not sure about how much the monthly pay was though. I think I remember ed it at around $100 myself, or really close in the neighborhood. If anyone is from the area they couls always check.

  104. you cant ban us all Cmdr Fucko by Anonymous Coward · · Score: 0

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  105. Why do Americans pay TOO MUCH? by mmgordon · · Score: 1
    Why are the prices for DSL so high in the states? In Canada you can 3M DSL (MDU) for $39CDN x 0.6337= $24.70 US a month. Thats the same price as AOL dialup? You can get a MDU 1.2M DSL for $9.95CDN = $6.30 US / month and this includes the modem. What gives?

    Check-out the rates at:

    http://www.istop.com/residential.html

    I'm paying $35.95CDN = $22.78US (including modem rental) for 1.2Meg DSL from some other provider (BTW, mine is non MDU unlike the ones above).

  106. Re:I wonder ... by jasonzzz · · Score: 1

    ... don't know, but lots gets rejected...
    especially difficult when you really have absolutely no idea wh the criterias are on acceptance and rejection. There are some pretty moronic postings that gets accepted now and then...

    *2001-10-18 05:09:07 Anthrax Island in the Ural Sea (articles,news) (rejected)

  107. How to fix your Sprint circuit. by Anonymous Coward · · Score: 0
    Moderators Note:
    I'm anonymous for a reason. This is good, helpful info.

    "Call Sprint IBO NOC tomorrow at 1-800-232-6895 option 3. Request to speak to an NTAC III or a lead tech [preferably Frank Edwards]. Have Frank check the loop the nearest DCS [out in telco land] back towards your equipment. Clear the counters on your serial interface and ping through that loop. I can almost guarantee that you will see errors. If you do see errors, have Frank move the loop to the Smartjack, again facing your equipment. Run a ping test to that loop. If you see errors, begin suspecting either telco equipment or your own.

    It is cheaper to test your equipment first. If Sprint dispatches a CPE tech to your premises and discovers the problem to be with your equipment, you will get billed. A lot.

    Have Frank wait while you put a loopback plug outside your CSU, and run the ping test again. If you don't get errors, it's almost definitely a faulty Smartjack that telco did not catch. If you get errors, you need to contact your CSU or router vendor for a replacement.

    If this still doesn't fix your problems, rather than complaining on /. where you will get nothing accomplished, contact your Sprint Account Team. Tell them you request a CPE dispatch to prove Sprint connectivity: the CPE tech must bring a TBerd test-set to leave at your premises overnight, connected between your Smartjack and your CSU. If the TBerd counters show errors coming from 'network', it's a Sprint problem. If the counters show errors coming from local, your equipment is undisputably at fault. "

  108. Forget One Wire, bundle the services!! by Anonymous Coward · · Score: 0

    I would just like to pay one low fee for the services - phone service (2lines), cell, broadband & dialup (for away from home), digital TV. And give me unique features like forwarding home phone to cell, caller id, voicemail - package it all up so I get more and more discount the more services I souce from a single company.

  109. Sprint ION TOS by Halvard · · Score: 3, Informative

    Anyone ever read the TOS?

    They owned the data passing through the network. Yes, your info, or your company info. Viewing porn was a TOS violation as was hosting a website, mail server etc.

    Pretty ugly TOS and one that I would never sign off on.

  110. Should move to Korea by Anonymous Coward · · Score: 0

    I have that service here in Korea... 8Mbps down/1.5Mbps up ADSL. Very nice, very cheap. About $45 a month... Pure joy.

  111. Everytime we see this we hear the same thing by gelfling · · Score: 2

    I don't know about you but I've been hearing the same thing for over 25 years on everything from new residential services to ISDN to ADSL and everything in between.

    Here's a generic news blurb. Cut and paste it into your next announcement about the death of a phone company's attempt to do something:

    "(company name) announced today they were discontinuing their (service name) service. After much hoopla (company name) discovered several severe technical and financial problems associated with the rollout. (Company name) over estimated customer demand and did not anticipate customer backlash from poor service quality, unreliability, longer than anticipated provisioning times, poor customer service and recurring billing problems. (CEO's name), (company name's) CEO announced that no new customers would be accepted, existing customers would be discontinued immediately and those customers should receive partial billing credits in the next 3 months. In a related note (company name) announced 1,500 layoffs associated with the closing of their (service name) service subsidiary. Financial markets responded by hiking the stock price 3%. (Company name) also announced they have filed for a rate increase with the FCC.

  112. How do you get it fixed? by aozilla · · Score: 2

    So when my ISP goes down, how do you call someone to get it fixed? Joking somewhat, but there are advantages to having different services over different lines.

    --
    ok then your [sic] infringing on my copyright! Could you as [sic] me next time before STEALING my comments for your own?
  113. New-millenium networking? by Anonymous Coward · · Score: 1, Interesting

    Hello all,
    I have been thinking of this problem for quite some time. Pondering what consumers would pay for, while also pondering what is feasible. I don't know of any answer for the right now, but maybe for the future.
    Here we are, in the 21st century, and where's Duck Dodger? He's only got 50 years till show-time. ;-) Anyway, we all used to hear how advanced we would be in the 21st century, and how we would look back at the 80s and think of how primative we were. Well, except for mullets, I don't think we've really hit that techno-evolutionary stage yet. Sure, we have GHz processors, and terrabit networks, but we don't make use of them, and therein lies the problem.
    I look at the Apple Macintosh. Great piece of hardware. I personally use PCs, simply because I'm a super-nerd, and I like it that way. If I had the money, I'd own one of each. Now, look at how Apple has evolved over the years. Their processor architecture, their software, everything. Every time Apple comes out with something new, it _replaces_ the technology that came before it. They don't spend all their time with backward compatability all the way back the the Lisa. Now, compare that to Intel/MS. They spend a tremendous ammount of time and resources doing just that. The latest p4 can still run apps from the original 8086 chips. This has stopped them from making an efficient and high-performance chip architecture for years, and will continue to do so until they give up the effort.
    Now, you're probably wondering what the H-E-double-hockey-sticks this has to do with the topic at hand. Well, quite a bit actually. You see, the telco companies are trying to build tomorrows networks with hardware that has been in place since the sixties, and possibly even earlier. Yes, they have made some changes (i.e. electronic switches), but for the most part, things are the same. You pick up the phone, and hear a dial tone. So, what do they need to do? Surely they can't just stop using the current system. That would leave many outer-limits towns without service. Enter data networks.
    Data networks have been around for decades. Nearly as long as the telephone system. The difference is, in thet networking industry, there have been _major_ revolutions. We have come from coupler-type modulators/demodulators (modems for those that don't know their heritage) to terra-bit fibre networks at the bottom of the English channel. Quite a difference, let me tell you. We have gone from transfering a few bytes ber second to transfering the library of congress in a few seconds. That's what I call revolution.
    So, what I feel the phone companies need to do is get together, define a standard, easily upgradable, fault tollerant network that they can all share the cost of operation, implementation, and repairs. Kinda sounds like the U.S. Power pool, doesn't it? ;-)
    Fibre Optic networks make for high speed, and expandability, and they're getting cheaper by the minute, leaving little doubt that an initiative such as this would breathe new life ino the industry.
    Additionally, this would mean fewer switches required to keep low latency, and fewer "lines" for the same number of customers. What's more is the fault tollerance. Most OC-x networks have a sort of loop-back, which is the way the internet was supposed to work. This allows for an entire segment to dissappear from the network and not interrupt service on either "side" of the anomolie.
    Fibre optic networks would also mean more services to the home. For instance, one "wire" truly could serve video, data, and voice to a home wothout even flinching, which is a far cry to the pairs that run telephone to homes these days. Additionally, bandwidth is limited only to the light spectrum, which fibre optic lines can carry, so as advancements are made, only the physical hardware needs to be replaced, allowing for an extended life span for the lines on the poles.
    I plan on writing a paper on this matter, which will look at several technical and financial challenges, not that I have any "industry say", but I do have consumer push. So, keep an eye out for it if this topic interests you. Anyway, that's just my $0.02US.

  114. Sprint Wireless in Utah by DarkLaser · · Score: 1

    Right now, I'm gettting a long distance plan and 3.2mb/s down wireless internet for $35.00 a month. Anywhere in Salt Lake City Utah (and even as far north as Layton) where someone is in direct line of site with the west mountains can get this connection. It has kind of a high latency, and only .14 mb/s up, but 400 Kilabytes a second download is nice.

  115. Other Similar Services by theg · · Score: 1

    Time Warner (now part of AOL yuk!), still doing alright in the broadband/cable delivery market, is coming out with a new all-in-one service that is over the truly versitile medium, RG6. The only overcomming that must be made with RG6 (or commonly known as coxial cable) is segregation of RF transmission on the line itself -- once that can be done efficiently (which Time Warner excells at) -- you can get truly amazing speeds (~ +/- 14 Mbps). The question is, do they (or anyone else) have the upstream to support it?

    The all-in-one system, which I can't talk too much about due to an impeding NDA, is scheduled for first-quarter next year, but you know how technology is. I am currently testing one that has a beautiful Cisco RG6ethernet/telephone (propritery protocol)/digital cable (encrypted stream)/VOD(video on demand)/VoXip (voice over IP) - routing/bridge (brouter).

    They even have plans to have fibre to your house within several years.

    --
    Derek Alfonso, Host
    The Power of Information
    http://powerofinformation.net
    National Tech Talk Radio
  116. bad biz model (from ion user) by pachaca · · Score: 1
    The technical side of the business is/was great. It really seems like there are a few gifted people working for Sprint on the "concept" phase. Speeds are great, and it *IS* cheap relative to everything else out there (or everything else not out there, for most of us). C'mon, how many of you can check voicemail online, deal with all your telco issues with one phone call and one bill, and get that speed service?

    But as an ION user for > 1 year, it's obvious why the business failed.

    • I've still never had a conversation with any Sprint employee who knew more about a problem than I did. They didn't seem to know their own system.
    • The staff who you actually got to talk to were literally computer illiterate in most cases. Hold times weren't so bad, but calls were long because it was impossible to find a person who could help you.
    • The website sucked- it went through like three revisions and looked kind of fancy but was totally unusable and the important features (like bill paying) were ALWAYS broken.
    • On a related note, the website said that service was unavailable in my area the whole time- if I didn't spend a couple hours harassing people because Qwest was so bad and I had no other option, I wouldn't have known it was available here.
    • I heard about it through Slashdot, and while in Texas. Noone I know has heard of it. Poor advertising doesn't get you anywhere.
    • Same ol' bill problems. See previous post. They change things randomly and argue with you about it.

  117. more info on what you get with the package by natefanaro · · Score: 1

    I was talking with a customer today and he stated that there are two packages, the $100 package has 2 phone lines. The $140 package gives you 4 telephone lines and a 800 number. seems like an ok deal. It also comes with a certain amount of long distance minutes.

  118. Yay. :| by Fishbulb · · Score: 1

    Just got my notice from Sprint. I've had ION xt2
    service since February. They're giving me two weeks to get other service. :(

    Unfortunately, until they showed up, there was nothing, not even cable (AT&T) and that's not yet ready to roll, either.

    I had some troubles with them, but most (3) were Qwest fucking up by highjacking my line since "it wasn't in their database" so they though it was dark copper.

    Nice and fast, it was. I shall miss it. And I shall be in pain, since now I'll have to get a phone line from Qwest again, and dealing with them is a study in masochism.

    It was nice having all one bill too. Hell, I'll just sum up the deal:

    3500kbit down (advertised 8000kbit, but that's if your house is next door to the CO)
    800kbit up
    local phone
    long distance phone w/ 400 free minutes/month
    Earthlink ISP (never had problems with them, but I never dealt with them much - just their gateway IP and DNS IP)

    all for ~$145/month after taxes and the usual telco charges.