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Microsoft Watching What You Watch

Arkham writes "According to this Wired article, Microsoft has contracted with a company called Predictive Networks to track the viewing habits of Microsoft TV devices. The Predictive software creates a "Digital Silhouette" that is described as being able "to tell them that Joe watches a lot of baseball, likes Situation Comedies, and responds favorably to commercials that use humor."." I've always said that I'm cool with my Tivo tracking what I watch, provided it never tells anyone my name and address to anyone. If it meant I watched more targetted advertisements, I'd fast forward less.

264 comments

  1. well what if... by nege · · Score: 1

    I leave my TV on all day while Im at work. Then when I go to sleep change the channel. PBS ratings are about to skyrocket.

  2. Microsoft is Always Watching... TV, Net, Anything! by digital_freedom · · Score: 2, Funny

    Why do I get the feeling that MS is building it's own Magic Lantern/Carnivore type thing. This is the app that I'm really scared of.

    MSN tracks our shopping, email, surfing, and chatting. Now they are going to track our TV watching habits. I don't know whether to throw the Ultimate TV out the window or just give up and just start send Redmond my stool samples.

  3. Really? by Captain+Pedantic · · Score: 1

    The Predictive software creates a "Digital Silhouette" that is described as being able "to tell them that Joe watches a lot of baseball, likes Situation Comedies, and responds favorably to commercials that use humor."

    So how does it intend to find out that Joe responds to commercials? Is the TV somehow connected to his bank account, or are they going to go for the old fashioned means of microphones?

    --

    None are more hopelessly enslaved than those who falsely believe they are free. Johann Wolfgang von Goethe.
    1. Re:Really? by Dai-Sho · · Score: 1

      Joe busy XYZ product from MSN.com or related e-comm website.

      Joe also liked the commercial so much he MSN Messaged him Mom about it and she bought one to etc. etc. etc.

    2. Re:Really? by 32xts · · Score: 5, Interesting

      On Sky Digital TV in the UK, there are advertisments that carry an on screen reminder to 'click now' for a free sample. Clicking takes you to an advertiser's page that can then connect through your phone line to send your address details.

      To step up to 'buy now' functions isn't that much of a stretch of the imagination.

    3. Re:Really? by krugdm · · Score: 2, Interesting

      Perhaps it's able to tell whether you FUHFUHWD through the ads or not. Or if you go back and rewatch an ad you've already seen.

    4. Re:Really? by ch-chuck · · Score: 5, Informative

      I think they said it can create a 'profile' based on remote control usage, so it the remote is doing a lot of channel surfing and stops at a particular show and some ad, it can record that "user 1 likes such-and-such", then another user may only change channels between shows or whatever and records what on during that useage pattern. Kinda like analyzing how different people type to distinguish who's at the keyboard, a hunt-and-pecker or a speed typist - then they can record what content is being typed for two different users even tho they don't id by logging in, retina scan or whatever.

      --
      try { do() || do_not(); } catch (JediException err) { yoda(err); }
    5. Re:Really? by altair87 · · Score: 1

      Isn't there a version of Windows XP on it's way for ATM's?.....think about it

    6. Re:Really? by nomadic · · Score: 2

      Knowing the way marketers think they'll phrase it so you're not sure if you're buying it or not. "Would you not like to not pass on not buying this product?" "Uhh....yes?" "Congratulations! You have just purchased this boxed edition of every episode of the 1974-1975 season of Early Morning Farm News"

    7. Re:Really? by drsquare · · Score: 1

      So this is only going to work if people use MSN messaging to tell people "I really like advert X"?

    8. Re:Really? by martyn+s · · Score: 1

      Well, it can see whether you fast forward during them (assuming it's recorded), and whether you change the channel (if it's live).

    9. Re:Really? by bitdamaged · · Score: 1

      I actually wrote a kinda long post about this already down below

      But no. The tracking is done via your set top box provided by your cable operator.

      This is actually no different than the tracking TiVO does.

      --
      "Not all chemicals are bad. Without chemicals such as hydrogen and oxygen, for example, there would be no way to m
    10. Re:Really? by zbuffered · · Score: 1

      huh?

      --
      Synergy is your friend
  4. Hammer time by KarmaBlackballed · · Score: 4, Funny

    If I see a big face wearing glasses show up on my TV I'm chucking a hammer through it!

    --

    --- -- - -
    Give me LIBERTY, or give me a check.
    1. Re:Hammer time by Anonymous Coward · · Score: 0

      Be careful what you wish for.

      You'll end up with a sealed plastic box computer that is dubbed 'hacker proof' by the asshole who runs the company that makes it. It won't just be 'hacker proof' it'll be a serious shock hazard to operate with the cover off.

  5. In other shocking news... by mblase · · Score: 5, Funny

    ...Web sites across the Internet are tracking which ad banners you see and click on by using a sophisticated "cookie" file.

    This article would be "news" if we weren't already familiar with the technology, I think.

    1. Re:In other shocking news... by isorox · · Score: 2

      You can opt out of these (or not opt in) by not accepting cookies, or not accepting them from places like doubleclick.

    2. Re:In other shocking news... by linzeal · · Score: 0, Offtopic

      I want a program that "roles the dice" every time those sort of cookies are requested. Eventually we could have a consumer profile that involves ordering orange tennis balls online every 4th week/clicks on Aol ads repeatedly but not Aol customer yet/etcetera

  6. data mining by mknapp905 · · Score: 3, Insightful

    I understand that companies are trying to gain as much data as possible on the population. But at what point does this become intrusive?? You know what I watch on TV, You know where I shop, You know what Prescriptions I take, You know what Web Sites I go to. Is there such a thing as privacy anymore???

    --
    If you choose not to decide, you still have made a choice. RUSH
    1. Re:data mining by Anonymous Coward · · Score: 0

      Nope, and get used to it, unless you are willing to risk your life to change things, that is how serious they are about this.

    2. Re:data mining by Anonymous Coward · · Score: 0
      No.
      I don't recommend you get used to it, either.
      I recommend you opt out of it altogether and sabotage it whereever you are forcibly roped into it.

      I think Passport is begging to find out exactly how many credit card accounts have been hacked worldwide. Abdul needs pink slippers, Anna needs a canoe, Paul needs a subscription to the citrus fruit of the month club. Keep the bills under $30 and keep those credit cards & letters coming. Send stuff to people you don't know. Ship bulky stuff overseas. Buy lingerie for all the really swell guys at Rykers Island. It's time to treat the US Marine Corp to a cup of Starbucks coffee ... with donut. Just any company that adopts Passport should be shown why, exactly why, such an invasion of privacy is a (patent pending) "VERY bad idea".

      Please note that I am not recommending fraud, but I am predicting it. Moreover, it will be fraud on a scale never before seen.

    3. Re:data mining by social-reject · · Score: 1

      No. Pretty soon people are going to start to get pissed, once they realize how they are being exploited for profiteering gluttons. BOYCOTT MS! BOYCOTT COMPAQ! BOYCOTT THE EVIL EMPIRE OF AOL!!!

  7. Some *good* uses of such technology by iapetus · · Score: 3, Insightful

    There are some good uses of this sort of technology as well, beyond targetted adverts. Being able to draw on what other people like to watch to suggest things to see, for example. If I like programs A and B, and the vast majority of people who also like them like program C as well, the system should be recommending that I try it. A step forward from the single-user service that TiVo offers.

    --
    ++ Say to Elrond "Hello.".
    Elrond says "No.". Elrond gives you some lunch.
    1. Re:Some *good* uses of such technology by SerpentMage · · Score: 2, Interesting

      And this is why this technology is BAD!!! Personalization is not about pigeonholing a person. This is why personalization has not worked for anyone. Companies think that just because a person likes such and such then they must also like that. Well beep, wrong answer.

      The problem with personalization technology is that it works on past behavior. And the thing is that we humans tend to be quirky and fad based. As a result it is basically impossible to tell what people want. Hence why did things like Rubik cubes, Beenie dolls, Cabbage Patch kids cannot be predicted.

      What is harder and companies are not solving is contextual personalization. Basically what happens is that instead of attempting to figure out what the system thinks you want, the system helps you figure out what you want.

      For example lets say you want to buy a stero. Well you goto store 1 and get quotes for pieces A and B. Then Store 2 get quotes for piece A so long as you buy C. Get an agent to optimize the situation.

      How could I see this in TV? Simple, lets say that I am cleaning the house and feel blue. At that point the "agent" should set the channel to something like "The Country Music Channel". This is a system that I would like!!! But it is very different...

      This is basic agent technology and very difficult to do.

      --

      "You can't make a race horse of a pig"
      "No," said Samuel, "but you can make very fast pig"
    2. Re:Some *good* uses of such technology by KjetilK · · Score: 2
      I would say that personlization is Good[tm] if can be done at my computer and nobody else gets to know about my preferences (unless I voluntarily tell them), but Bad[tm] if it's so that a marketdroid can get hold of it.

      I think this could be done decentralized with some good thinking about metadata.

      --
      Employee of Inrupt, Project Release Manager and Community Manager for Solid
    3. Re:Some *good* uses of such technology by alen · · Score: 2

      Actually it can work. A few years ago some british researchers created a quasi artificial AI software that can predict what people will buy. I think I saw it on discovery channel, but forgot the name of the software. They tested it on a mail order catalog company and the customer reps tried to recommend what the software recommended. Orders and revenue jumped. Before the software only a small percentage of customers bought the products pitched by the customer reps. After they installed the software it jumped to almost 60% of customers buying the products pitched. And a lot of those who didn't buy just recently bought the pitched products from somewhere else.

    4. Re:Some *good* uses of such technology by social-reject · · Score: 1

      Even if they CAN find "Program C", they are still trying to do the same thing. They are still trying to get YOU, the watcher, to endorse their products and give them ratings so they can sit there and make money off of you. Still trying to bombard your life with a cheap consensus reality, to add that sparkle of meaninglessness that we all supposedly need. "Good" uses of such technology? THROW A HAMMER THROUGH IT! ;)

  8. Ad cookies by Sobrique · · Score: 1

    Now you too can have Ad Cookies for your TV. Targeted marketing! Bill boards which flash special offers, tailored for your individual needs! Oh dear. I hate ad banners. I intensely dislike ad banners which collate information. TV profiling just seems... too sick. Of course, it's on a par with 'store cards' which they can use to track what you buy and when, but I am not a number. I am a free man!. Or something :)

  9. Oh no, not again by ekrout · · Score: 1, Offtopic
    CmdrTaco: I've always said that I'm cool with my Tivo tracking what I watch, provided it never tells anyone my name and address to anyone.

    I would much rather have some Tivo database somewhere with my name in it than to repeatedly write hideos prose on a web site that gets millions of hits per month. Or maybe that's just me...

    ;-) We still love you, 'taco

    --

    If you celebrate Xmas, befriend me (538
    1. Re:Oh no, not again by Anonymous Coward · · Score: 0

      hideos?

    2. Re:Oh no, not again by Anonymous Coward · · Score: 0

      I think he is talking about the guy that made Metal Gear Solid. I suppose he must write poetry or something.

    3. Re:Oh no, not again by ekrout · · Score: 1

      http://www.aps.anl.gov/asd/controls/hideos/refman. html

      ;-)

      --

      If you celebrate Xmas, befriend me (538
  10. Hmmm... by mckeowbc · · Score: 3, Funny

    People that actually buy Microsoft TV devices? Middle aged men, that like expensive toys. Looks like ratings for porn, sports, and the Man show are going to sky rocket...

  11. better shows, too? by ctar · · Score: 1
    If it meant I watched more targetted advertisements, I'd fast forward less.

    And, hopefully, it means more high quality shows that the Nielsens discount, and end up as 'cult' shows.

    I'm sure more people watched MST3K than the Nielsens calculated...

    1. Re:better shows, too? by desertfool · · Score: 1

      I remember a "Duckman" episode (one of the funniest cartoons ever) in which Duckman is in a trailer park. The park is hit by a tornado and boxes start falling from the sky. Duckman asks a resident what they are. His reply 'Neilson boxes. Whole park's got 'em".

      Speaks volumes about the feelings of a good show that never really showed up in the ratings.

      While I don't feel comfortable about any company cataloging everything I watch so they can sell me things better, I would like to see a more expansive rating of what people really watch. Of course, my tastes represent only my tastes, but I can't be the only one out there who hates most of the sitcoms and reality shows that the networks foist upon us.

      --
      Just a dude. Stuck in IT.
    2. Re:better shows, too? by ctar · · Score: 1
      Duckman is in a trailer park. The park is hit by a tornado and boxes start falling from the sky. Duckman asks a resident what they are. His reply 'Neilson boxes. Whole park's got 'em".

      Exactly!!!

      Do you know anyone who had a nielsen box?

    3. Re:better shows, too? by Anonymous Coward · · Score: 0

      I haven't seen duckman in a long time, but that was one funny show.

      When I was younger (10 years ago, probably), I didn't have a neilson box, but a couple times, I did recieve a neilson survey. You manually monitored what channels and shows were watched, and by whom for a week, filling out a form for it. After mailing it back, they sent you a dollar, and during the week, they also sent a dollar, IIRC.

      Of course, at the time, I only recieved 2 channels.

    4. Re:better shows, too? by snilloc · · Score: 1
      ::Duckman is in a trailer park. The park is hit by a tornado and boxes start falling from the sky. Duckman asks a resident what they are. His reply 'Neilson boxes. Whole park's got 'em".

      :Exactly!!!

      Double Exactly!

      This will be like the neilsons on crack, except for ads too. I'm afraid that this sort of close monitoring will do the same thing that closer monitoring of the music industry did - give us stupid corporate crap like NSync and their ilk because the stupid people are the ones who are buying/watching and since that's their demographic, they will match programming to the demographic, thus creating a self-feeding cycle of crappy TV that will make me want to refuse cable TV when getting cable modem broadband. (I actually knew people who did this...)

  12. Cable by The_Flames · · Score: 2, Funny

    I leave my cable box on 24 /7, usally on a info channel :) does that mean the cable company would make more "how to use this service" channels if they were tracking me?

    I dont think so, MS will probably only log about what is on your tv for about 30 min after the channel has changed :)

    --

    --
    The computer told me to press any key to continue,I pressed the one looking like this (|) !!OH SH*T!!
  13. Par for the course, though... by InterruptDescriptorT · · Score: 3, Interesting

    I think it's a given that any set-top box that you buy today (TiVo, ReplayTV, anything by Microsoft) is likely going to track viewing habits and use that data for market research. I'm not 100% against the concept--if it means that there will be more shows that I actually like, I think it's a good thing. What we have to worry about is when the media line is crossed, where the data is used to target you for direct mailings, telemarketers, spam even.

    Imagine you are watching TV, and you watch a lot of National Geographic. Suddenly, you find yourself getting magazine subscription requests in the mail, telephone calls from NG about becoming a member, and e-mail in your Inbox about the Web site, all just from watching TV. This is something we need to remain vigilant about, that the companies don't use the data they collect in an all-out attempt to sell us their wares (no pun intended).

    --
    Karma: Excellent Birds (mostly as a result of listening to Laurie Anderson)
  14. Whoa... this is scary: by Uttles · · Score: 3, Interesting

    The Predictive software creates a "Digital Silhouette" that is described as being able "to tell them that Joe watches a lot of baseball, likes Situation Comedies, and responds favorably to commercials that use humor/

    How in the hell does it know how he responds to the humorous commercials? Hopefully they just know that he doesn't change the channel away from them, and that they don't actually know his response somehow....

    --

    ~ now you know
    1. Re:Whoa... this is scary: by Xzzy · · Score: 2

      > How in the hell does it know how he responds to
      > the humorous commercials?

      Simple. Joe watches a funny commercial about margarine. Joe goes to the store a few days later, picks up some margarine. Since the funny commercial is fresh in his mind, he's more inclined to pick up the margarine that made him laugh.

      So he goes to the checkout line, swipes that handy card the store gave him to get discounts on certain items, and the computer promptly inserts into a database somewhere every item you just bought.. including the funny margarine.

      So now the TV people and the grocery store people link up their databases, and discover that Joe started buying brand X margarine three days after they ran this new funny commercial.

      It's not a direct connection, and probably not even terribly accurate, but if enough people respond to an advertisement this way and margarine guys end up selling 1% more product, that is a major deal to them. So even if they miss a few times, they come out ahead.

    2. Re:Whoa... this is scary: by TZA14a · · Score: 2
      It's not a direct connection, and probably not even terribly accurate, but if enough people respond to an advertisement this way and margarine guys end up selling 1% more product, that is a major deal to them. So even if they miss a few times, they come out ahead.

      That's quite an interesting thought... It would be nice to have a comparison between "traditional" and web advertising, then, in terms of effectiveness. After all, advertisers always complained about the low click-through and even lower "buy-through" rates from web advertising...

      I'm not at all convinced that TV ads score much better in this area. I just hope this doesn't mean they'll become even more annoying and people start talking about "micropayment" for all the dumb stuff that's on TV...

    3. Re:Whoa... this is scary: by Anonymous Coward · · Score: 0

      You're assuming the TV appliance knows who you are.

    4. Re:Whoa... this is scary: by Uttles · · Score: 1

      Like I said, scary. I don't like people tracking me like that...

      --

      ~ now you know
    5. Re:Whoa... this is scary: by Xzzy · · Score: 2

      The obvious solutions, then, are:

      1) don't use grocery store swipe cards
      2) don't use these televisions
      3) don't watch tv.

      That's what I did anyways. I do all my grocery shopping in cash, don't swipe any cards, and I haven't turned my tv on in months. I'm not particularily paranoid, I just don't like people mining me for data unless there's some tangible benefit I get out of it, and I don't consider targeted advertising a benefit. ;)

    6. Re:Whoa... this is scary: by Anonymous Coward · · Score: 0

      1) don't use grocery store swipe cards

      But then you miss out on the discounts! They're unfortunately real - you can save Real Money with those cards.

      A better solution is to start a card pool, perhaps at your workplace. Get a bunch of people together every week, and everyone throws their store card into a hat. Then everyone draws one blindly and uses that one for the rest of the week.

    7. Re:Whoa... this is scary: by mcj · · Score: 1

      I own and use a TiVo for most of my TV viewing. I usually fast-forward through all commercials, unless I catch a glimpse of one that looks good (a preview for an upcoming movie, or one of those funny VW ads), in which case I go back and watch them.

      I'd be surprised if the TiVo didn't keep track of that sort of thing.

    8. Re:Whoa... this is scary: by Chris+Johnson · · Score: 2
      "Ho ho... ooooh, that margarine! It makes me laugh, hee hee hee!"

      That's a 'funny' example 'cos 'funny' commercials actually suck at persuading anyone to buy anything. It's not about whether you like the commercial, it's about whether you like the product...

  15. Good idea! by Byteme · · Score: 4, Funny
    I think everyone should start sending stool samples to Redmond... unlabeled with no return address of course, and they don't have to be yours... could be from your dog or pet llama.

    1. Re:Good idea! by Anonymous Coward · · Score: 0

      The problem there is that you will exfoliate onto the stool, and MS will be able to trace your DNA back to you. Then you're really fscked!

    2. Re:Good idea! by Now15 · · Score: 1

      > The problem there is that you will exfoliate
      > onto the stool, and MS will be able to trace
      > your DNA back to you. Then you're really fscked!

      just claim it was stolen

      --

      Computers are useless: they can only give you answers. -- Pablo Picasso
    3. Re:Good idea! by Anonymous Coward · · Score: 0

      You mean now they're tracking my feces? I thought that shit referred to most of their products, now you are telling me that they are doing this...when will it end?

  16. Pleased to meet you, hope you guess my name by AntiPasto · · Score: 4, Flamebait
    I'm sorry to be anti-anti here, but seriously, the #1 factor in business is Marketing!!!! Marketing! I mean, admit it, when ThinkGeek has something phat on the banner ad above the news, don't tell me you don't click on it...

    I think privacy went out the window a long time ago with marketing, but we have to consider that our privacy has two parts: our unique life, and our generalized interaction with this world. If you look at my mail, I bet you could guess that I work on computers. That's fine as far as I'm concerned, and I think privacy on a large scale is still very much in tact. Microsoft doesn't care that I went to Meijer this morning for coffee, and that it was exactly 3.5 miles from my house, and that I walked about 20 steps to get into my place. That's my privacy!!! Not the fact that I work in computers. Yes I would like less junk mail... no I do not want my government records available for download, but as far as everything else, I accept that this is what drives the money around.

    1. Re:Pleased to meet you, hope you guess my name by kerrbear · · Score: 2
      no I do not want my government records available for download, but as far as everything else, I accept that this is what drives the money around.

      Those who don't care right now might feel differently about this when their wife's lawyer supoenas Microsoft for their Playboy channel records...

    2. Re:Pleased to meet you, hope you guess my name by ddillman · · Score: 2, Insightful
      I'm sorry to be anti-anti here, but seriously, the #1 factor in business is Marketing!!!! Marketing! I mean, admit it, when ThinkGeek has something phat on the banner ad above the news, don't tell me you don't click on it...

      Phat? Sorry. Not everyone who reads Slashdot is a 12-17 year old kiddie. Not everyone shares your habit of clicking on 'phat' ads. I have yet to click on a banner ad on Slashdot, so yes, I can tell you that.

      Yes, marketing is a major portion of business trying to sell us products. But there's still a point where it becomes less of an information source (which is marketing's purported goal, to inform us of a product or service), and more of an unwelcome intrusion.

      --
      Little girls, like butterflies, need no excuse. -- L. Long
    3. Re:Pleased to meet you, hope you guess my name by jkorty · · Score: 5, Insightful

      You were doing fine until you gave an example. Microsoft *is* interested in knowing that you are 3.5 miles from Meijer .. they can sell that info to Starbucks who then sends you a coupon to the Starbucks 2.5 miles away. They *do* want to know that you take 20 steps from your car to your front door..they can sell that info to a canopy company who will then send a salesman over to pitch a beautiful blue canopy so that you will be protected from the rain during those 20 steps.

      There isn't *anything* about you that isn't interesting to *someone* who would be willing to pay for it.

    4. Re:Pleased to meet you, hope you guess my name by Tim+C · · Score: 5, Insightful

      I'm sorry to be anti-anti here, but seriously, the #1 factor in business is Marketing!!!! Marketing! I mean, admit it, when ThinkGeek has something phat on the banner ad above the news, don't tell me you don't click on it...

      I don't click on it.

      They don't deliver the really cool stuff to the UK :-(

      That's my privacy!!! Not the fact that I work in computers.

      But I want that sort of privacy, too - what I do for a living is my own damn business, I should be allowed to choose who I divulge that knowledge to. I know that marketing people are just trying to make a living, but that doesn't mean that I have to like it, just like some people here probably don't like the fact that I get paid to write closed-source software, now that they know. That dislike isn't going to stop me, and my dislike isn't going to stop the marketers, but it doesn't mean that I have to make it easier for them.

      Cheers,

      Tim

    5. Re:Pleased to meet you, hope you guess my name by Grelli · · Score: 1
      Microsoft doesn't care that I went to Meijer [meijer.com] this morning for coffee, and that it was exactly 3.5 miles from my house, and that I walked about 20 steps to get into my place. That's my privacy!!!

      That WAS your privacy, as you put it. But now that you put it up here, it's public knowledge for all eternity.

    6. Re:Pleased to meet you, hope you guess my name by lfourrier · · Score: 2, Insightful

      That's your^h^h^h^hthe point of view you express, but /. readers must understand /. readers are present worldwide and have different sensibilities.
      Once , there were USA/capitalism and USSR/communism, with socialist Europe providing middle ground.
      Now, the middle ground as moved toward capitalism, and as such, a business only view of a social organisation become prevalent.
      The fact you are intoxicated to accept it doesn't mean market-driven is the only way to manage society. Individual protection, and restrictions to what corporations do, are principles you cannot throw away for a big part of the world.

    7. Re:Pleased to meet you, hope you guess my name by Twylite · · Score: 2

      Sorry, but I have to disagree here. As much as I and may others dislike it, what you do in public is not protected by privacy laws, or even concepts.

      Where you work and what you do (for a living) is, in almost all circumstances, public knowledge. If for no less reason than an arbitrary person on the street can observe that you usually drive a red Ford and always appear at a particular office block in the morning.

      What the problem is here is that "they" are starting to invade our homes. "They" can uniquely identify us in private, and build a profile not of a group, but of an individual. THAT is invasion of privacy. If I watch TV screens in the window at a mall, I can't claim privacy. When I watch my TV at home, I expect my activities not to be tracked unless I have specifically been informed AND consented.

      Basically, if you're on public property, your actions are public. On private property, they are private. On corporate property they are representing the company. But electronic media complicates the issue dramatically.

      I can access private property (my home e-mail) from the physical location of corporate property. How is the line on privacy drawn then? Arguably (unless I have permission) I am committing fraud for using corporate resources for private gain (doing personal stuff on company time). Even if I have permission could the content of the private mail, if it were accidently disclosed, negatively affect the company? Being their physical property don't they have a right to "invade" my privacy (as in I can expect my actions and communications to be monitored).

      You may agree or, more likely, disagree. But this is a gray area. The TV issue is related: public property (broadcast signals) being accessed from private property (my television in my house). Where's the line?

      As much as this freaks me and others out, consider that you don't have much better luck with other media (shock, horror!). If you want to watch porno on TV this new system is going to let marketing know that. If you go down to your local bookstore and buy a Playboy, the clerk is going to know (and probably some of the other customers too). If you subscribe then their marketing division knows directly (your name, address, credit card ...), and the postman is sure to know as well.

      The issue is no so much that we are being profiled, but that electronics offers better anonomity than real life, and we should benefit from that. As long as there is no way to identify the connection between a profile and an individual, few people should have problems with this.

      --
      i-name =twylite [http://public.xdi.org/=twylite], see idcommons.net
    8. Re:Pleased to meet you, hope you guess my name by nyquist_theorem · · Score: 3

      I think the original poster's comment about being happy to see better targeted ads applies here, too. The starbucks coupon would be welcome! The canopy? At least it would be a relevant pitch. How much do you hate telemarketers who call up and say "hi, can I clean your chimney?" and you say "sure, if you can find it. I have no fireplace!", frustrated at the irrelevance of the sales call. If, on the other hand, you get the call "Hi, it's Bob from Shyzmecca BMW. I see you bought a 328i last year, and at your last oil change, you had 16,000 miles on it. So you know, we have a promotion on this week, where you get a free interior shampoo and hand wax with every front brake pad replacement. When can I book you in?" Even though those BMW pads are twice the price of aftermarket pads, and even though BMW mechanics get paid on par with laywers and dentists, for the most of us, we'll still bite.

      If tracking is used to give us relevant offers on stuff close to what we need, bring it on! The alternative is advertispamming, with every square inch of the earth covered in junk mail, billboards, and other strange advertising ideas.

      Advertising, done properly, is only informing us of products or services that we might want. Isn't that half the reason we buy magazines, surf sites like pricewatch.com, etc?

      --
      -- "Ignorance more frequently begets confidence than does knowledge." (Charles Darwin)
    9. Re:Pleased to meet you, hope you guess my name by fungai · · Score: 0

      "the fact that I work in computers"

      Man, you work *in* computers? Isn't it a bit small dark and cold in there? Can you hear me if I kick my box like this (thud)? Or like this (THUDTHUD)?

    10. Re:Pleased to meet you, hope you guess my name by nevets · · Score: 2

      I know a stock broker that would abuse that same information. He would call up that person that bought the BMW and say, "Hi, I'm just responding back to tell you that I found a stock that is perfect for you." ... "What? You don't remember? Well the last time we spoke, you told me about the BMW you just bought...". Believe it or not, this would work. Usually the people he calls are very busy and interact with lots of people. So the person on the other end would think "Yeah I did buy a BMW last year, I must have spoken to him". This doesn't always work, but when it does, he does well.

      So there are ways to abuse this.

      --
      Steven Rostedt
      -- Nevermind
    11. Re:Pleased to meet you, hope you guess my name by Gordonjcp · · Score: 2

      You haven't seen some of the computers I work on....

    12. Re:Pleased to meet you, hope you guess my name by Anonymous Coward · · Score: 0

      Actually, there was USA/capitalism and USSR/state-capitalism. I don't buy the whole bipolar theory. There's no 'middle ground' in the sense of other states headed toward one extreme or the other.

      Just Empires and imperialism. The 'socialism' in the USSR ended when Lenin pulled a coup.

    13. Re:Pleased to meet you, hope you guess my name by Anonymous Coward · · Score: 0

      All computers are small beige boxes like the one his dad bought for Christmas last year.

      Stop being mean and disturbing his equillibrium.

      (some of the computers I have worked on are 14mm squares of black plastic)

    14. Re:Pleased to meet you, hope you guess my name by andy@petdance.com · · Score: 2
      "What? You don't remember? Well the last time we spoke, you told me about the BMW you just bought...".

      The real-world equivalent of "I just visited your site like you asked, and I think I know how you can increase your traffic!"

    15. Re:Pleased to meet you, hope you guess my name by drsquare · · Score: 1

      Who cares if they know any of that? All you mean to them is an entry in a big database.

      All they're going to do with the information is market to you, and try and sell you things that you might actually want.

    16. Re:Pleased to meet you, hope you guess my name by Anonymous Coward · · Score: 0

      but seriously, the #1 factor in business is Marketing!!!!

      how did we ever get to this sorry point, how did the marketing dweebs of the world ever convince us that they were so necessary. Its so sad:(

    17. Re:Pleased to meet you, hope you guess my name by Anonymous Coward · · Score: 0

      To quote Bill Hicks:

      If you are in marketing or advertising: Kill yourself. You have no rationalisation for what you do. Kill yourself, kill yourself kill yourself. You're Satan's little helpers.

      I will not watch TV anymore.

      I will not be screwed.

    18. Re:Pleased to meet you, hope you guess my name by Anonymous Coward · · Score: 0
      "So you know, we have a promotion on this week, where you get a free interior shampoo and hand wax with every front brake pad replacement. When can I book you in?"

      "I'm not interested."

      "But Mr. Jones, our OnStar sensors indicate that you drove through a rough patch of road last night, on the way to visit the woman to whom you sent those flowers and chocolates last week. Who, incidentally, you also checked into a hotel with under the name of Smith. Come to think of it, don't you think your wife would really like it if you got her car tuned up as well?"

    19. Re:Pleased to meet you, hope you guess my name by theNeophile · · Score: 1
      Isn't that half the reason we buy magazines, surf sites like pricewatch.com, etc?

      I only read Wired for the articles..... I swear.

    20. Re:Pleased to meet you, hope you guess my name by Cloud+9 · · Score: 1
      Phat? Sorry. Not everyone who reads Slashdot is a 12-17 year old kiddie. Not everyone shares your habit of clicking on 'phat' ads.

      If you'd checked the recent /. poll on education level completed, you would have seen that the two largest groups participating have 1) completed high school (very much into tech products, second largest source of disposable income), or 2) Completed college (fresh into the job market, largest source of disposable income). So even though you didn't click the link, I would venture that it's pretty safe to say that a great many people here do.

      --
      Karma: Dyn-o-mite!(mostly affected by Jimmy Walker reading your comments)
    21. Re:Pleased to meet you, hope you guess my name by ddillman · · Score: 1
      I certainly wouldn't try to deny that a great many /. readers are of that demographic. Just reading /. proves it.

      However, I would also not want to deny that a great many /. readers are not of that demographic, and perhaps there are others who also look in despair at the changes in the usage of the english language. *shrug* YMMV. All I was doing was pointing out that the original poster's assumption that all /.'ers habits mirrored theirs was not necessarily correct.

      And now I suppose I'll be modded down because I've drifted off-topic.

      --
      Little girls, like butterflies, need no excuse. -- L. Long
    22. Re:Pleased to meet you, hope you guess my name by Anonymous Coward · · Score: 0

      I like the points you made. Identifying the gray areas are as important as identifying where to draw the line.

    23. Re:Pleased to meet you, hope you guess my name by Cloud+9 · · Score: 1
      And now I suppose I'll be modded down because I've drifted off-topic.

      Yeah, arguing about grammar tends to have that effect, considering our benevolent leader still has trouble differentiating between "then" and "than".

      Nobody's willing to waste anymore mod points on this discussion anyway.

      --
      Karma: Dyn-o-mite!(mostly affected by Jimmy Walker reading your comments)
    24. Re:Pleased to meet you, hope you guess my name by gordguide · · Score: 1

      "... If you look at my mail, I bet you could guess that I work on computers. ..."

      If I look at your mail, I bet you would try to throw me in jail.

  17. There seem to be some problems by DaFlusha · · Score: 2, Insightful

    On the Predictive Networks website privacy page they say it is their policy that

    "No individual's channel viewing or click-stream data is saved, shared or sold"

    Now, I'm wondering, do they literally just group all television shows into "Situation Comedy", "Baseball", etc.? This would mean that the classifications could be misleading. What if a person only watches shows that star a certain actor? Or shows that feature women/men in revealing outfits? This privacy policy wioll work for ads, but their model of analyzing particular shows could lead to a lot of faulty statistcal analysis.

    What scares me is that once they find out that they can't accurately model viewer behavior with their current privacy policy, they might dump it in favor of a less restrictive one.

    -Darius

    1. Re:There seem to be some problems by Chump1422 · · Score: 1

      What does a model have to do with the privacy policy? Nothing!

      Let's say that they're using this oversimplified model you mention. If it doesn't work, then they'll use a more granular model, that takes in to account the actual show you're watching. THey don't have to know who you are, no matte rhow detailed the profile is.

      You don't even have to group shows (ie as sitcoms, etc.) to make predictions about what someone will like. All you have to know is that users who like shows A,B,and C also like show X. So you recommend show X to those that watch A,B, and C. It doesn't matter who the satr is, whether or not it's sports or ballet or porn. Just that users tend to cluster around those four shows.

      The software is a lot simpler than you seem to think.

  18. 1984? by O2n · · Score: 0, Redundant

    Some potential users are concerned over the prospect of being observed by their household appliances, and said they would not knowingly purchase a product that tracked their entertainment preferences.

    Isn't that exactly as in 1984? The screen that was watching you... maybe... or maybe not. And the feds won't use it ever, we swear.

    All right, maybe I'm paranoid now... but don't they say "don't beleive it until it's officially denied"?

  19. Re:Microsoft is Always Watching... [wrong] by Anonymous Coward · · Score: 2, Informative

    Wired blew this story. Microosft did not announce anything. Predictive were the guys who issued the release and basically all they said is "we're building our stuff to work on the MS TV platform". That's it. No big brother built in to ultimateTV.

  20. What year is this? by NightWhistler · · Score: 3, Insightful

    Is it just me, or are more people getting a very strong "1984" vibe here? I already saw myself at my Linux box, just hacking away merrily when the voice of Big Brother Bill came out of the tv... and then I woke up screaming...

    --
    PageTurner Reader: open-source e-reader for Android with cloudsync. http://pageturner-reader.org
  21. Double Standard Why is it OK That TiVO does this? by skrowl · · Score: 2, Troll

    .. but you linux kids here at slashdot (yes I realize there are a handful like me that LIKE Microsoft) are all up in arms that Microsoft is doing it?

    You all know that if it were 50x better than the competition you still wouldn't buy it because it said Microsoft on it and you have this irrational hatred for them... so why are you worried if they track the fast forward / rewind / channel change habits of people?

    --

    Prevent linux based DDOS's!
    http://linux.denialofservice.org/
  22. Targeted Advertising - A failure by caesar-auf-nihil · · Score: 2

    "I've always said that I'm cool with my Tivo tracking what I watch, provided it never tells anyone my name and address to anyone. If it meant I watched more targetted advertisements, I'd fast forward less."

    The whole idea behind cookies and tracking what I watch or someone watches to personalize advertizing frankly doesn't work. Why?, because that information is used to develop stereotypes for the advertising industry to appeal to. Since its impossible, even with cookies and other collected internet information, to properly read our minds, Advertisers instead go with broad generalized stereotypes to appeal to. Think I'm kidding? Notice how they run certain ads only on certain channels during specific shows designed to appeal to a chief "demographic". The advertising world has no problem designing ads that appeal to the White Anglo-Saxon Protestant on one hand, and Black Southern Baptist on the other, using all the stereotypes (both positive and negative) that go with those stereotypes.

    So if Microsoft can know what I watch and target it, they'll just instead shove more lacklaster products my way that I'll have to fast forward through. Frankly, I'd rather have a random sampling of ads for me to choose, with no one's input but mine, to fast forward through or not.

    --
    -When going for broke, go for Ithaca!
    1. Re:Targeted Advertising - A failure by cavemanf16 · · Score: 2, Interesting
      This whole need to 'know the customer' is not necessary. It's also why a Tivo would be nice, but I think I can make due without one. I'll just build a nicer computer that can do all that a Tivo can do (All-In-Wonder Radeon Pro, anyone?).

      Anyways, I'm sure all this info that they supposedly need is certainly helpful to them as a company, but I think those surveys they send to your house are more effective than this. Besides, you're opening up a whole can of crackers who will want to break in and steal all the data on their neighbors that they can from MS's database, just to say they can. And if they're really malicious, they'll know exactly when you're watching TV, and when you're not, and can then rob you.

      This paranoid delusional tirade has been brought to you by the number '5', and the letter 'F'. :-P

    2. Re:Targeted Advertising - A failure by Anonymous Coward · · Score: 0

      You know, you people have been saying for two years now that "I could just build myself a PC that would do everything a TiVo does". Well, dammit, why haven't you done it already?

    3. Re:Targeted Advertising - A failure by cavemanf16 · · Score: 1
      heh - I don't build mass production computers. I'm talking about custom computer builds. If you want an all-inclusive Tivo type computer, just give me some 'wants' that you have for it, and I'll give you the specs and cost of what I think it would take to build it.

      It may cost a bit more, but it's also going to be able to DO a lot more and be easier to upgrade in the future.

  23. Screwing up the stats by AgTiger · · Score: 2, Funny

    Imagine setting up a small standalone circuit with a timer, an infrared LED, and the necessary circuitry to emulate one small part of a cable box's remote: The channel up button. Every few seconds, perhaps with a bit of randomness introduced, change the channel up one. Leave this running when you're not actually watching the one-eyed-idiot.

    Meanwhile, back at Microsoft:

    "This guy has the worst case of channel surfing we've ever seen!"

    Unable to target the viewer with anything but blipverts, landmail advertisements start arriving for Ritalin at wholesale prices. ;-)

    1. Re:Screwing up the stats by Chope · · Score: 1

      It's easier (although a little more expensive) than that. There are various IR interfaces for a computer that would be trival to program to randomly change channels.

      Better still, you could decide what "profile" you'd like to Microsoft to associate with you, donwload the channel guide from the net, select specific shows, and have the computer change to that channel, even if you're not there or the TV is off.

      Possible conversation between MS surfs: "Do you suppose we should be concerned that this household watches every episode of 'Emeril' and everything possible on venomous snakes?"

  24. Welcome to the world of Microsoft by tom1974 · · Score: 2, Insightful

    Where they know what you watch, what you listen to, who you are and where and what you surf, where you live, where you work, what games you play, your credit card number, and some day who you voted for.

    And much much more.

    With all their products spread across from one end of the spectrum to the other, wouldn't be that difficult for them to stich all the user info together and actually end up knowing more about you than your mother does.

  25. Re:Double Standard Why is it OK That TiVO does thi by NightWhistler · · Score: 2, Interesting

    I wouldn't like my viewing habits being documented even if it was Tux the Almighty doing it...

    --
    PageTurner Reader: open-source e-reader for Android with cloudsync. http://pageturner-reader.org
  26. Easy but not Obvious by virg_mattes · · Score: 3, Interesting

    > So how does it intend to find out that Joe responds to commercials?

    By the surprisingly easy method of channel monitoring. It's been shown time and again that if a commercial is uninteresting, people will surf around to other channels, then come back when they think the show is back on. This behavior is also what drives the short-long method, where the first commercial break in a show is short (two or three ads) then the next is longer, and the network can charge more for the ones in the middle of the long set, since they have a higher "hit position" than the ones in the beginning. So, the device simply monitors which commercials keep Joe from changing the channel, and then looks for trends in those commercials to see what themes keep his hands off the remote.

    And you thought this was simple? Networks spend millions learning stuff like this.

    Virg

    1. Re:Easy but not Obvious by mpe · · Score: 2

      It's been shown time and again that if a commercial is uninteresting, people will surf
      around to other channels, then come back when they think the show is back on.


      How do you distinguish between the viewer finding the ad interesting and their not being somewhere else or asleep.
      There has been research of fitting cameras to TVs to discover what people were doing when they were "watching".

    2. Re:Easy but not Obvious by zbuffered · · Score: 1

      And I want them to know this information. If it means I don't have to watch any more ads for things that don't relate to me, all the better. It's better for them, and me. There are all kinds of great commercials on TV, and I enjoy watching them, but not over and over again, and not the stupid ones. So if this could filter them out, in some way, I'm definately for it. There is a benefit to me as well as to them, and no meaningful downside.

      --
      Synergy is your friend
  27. This reminds me of the news... by twocents · · Score: 3, Interesting

    The more I watch the news, especially since September 11, the more I realize there is very little new information dispersed to the masses. Instead I see people waving signs, but no mention is given to their history or how those signs were written in English. News, more and more I think, just tells us mostly what we want to hear or think we would hear.

    It seems to me that one of the primary purposes of advertising is to sell you things you didn't know you needed. So if advertising is so targeted that the commercials and products only reflect ones already forged tastes, then how does that help to sell more widgets? Like the news, this sounds like a way to sell us what we already know about or what we already want, and doesn't seem to lend itself to increasing sales or opening new markets.

    1. Re:This reminds me of the news... by Trejus · · Score: 1

      The primary purpose of advertising in the "real world" is to 1) differenciate your product from your competitors. The majority of the adds i hear on TV and radio are "we're cheaper than that other guy." or "our product is supierior in quality to thiers" and so on. 2) It's to fill a void that you weren't really aware of. How many times have you said to your self, i wish there was a way to do X. Well if people don't advertise, you'll never know that there is a way to do X.

      --
      "To save the planet, I had to go to the worst spot on Earth, and that was Philadelphia." -- Sun Ra
    2. Re:This reminds me of the news... by theNeophile · · Score: 1
      It seems to me that one of the primary purposes of advertising is to sell you things you didn't know you needed. So if advertising is so targeted that the commercials and products only reflect ones already forged tastes, then how does that help to sell more widgets? Like the news, this sounds like a way to sell us what we already know about or what we already want, and doesn't seem to lend itself to increasing sales or opening new markets.

      I agree. Without trying to tell us about new things it just degenerates into petty fighting between brands (i.e. Coke vs Pepsi> Accept it, there is no difference).

  28. Look on the bright side. by 0bjectiv3 · · Score: 1

    Hey, if this means I'll have to sit through fewer ads for feminine hygiene products, then I really don't see a problem.

    --

    "Saddam Hussein cavorts with terrorists."
    1. Re:Look on the bright side. by Anonymous Coward · · Score: 0

      feminine hygiene is important. especially if, like Me, you live with a sexually submissive woman who isn't allowed to wear anything below the waist when at home.

  29. Targetted ads not good... by maroberts · · Score: 3, Funny

    consider, say I watch a lot of p0rn when my wife and/or girlfriend is away or goes to bed early, and my wife suddenly wonders why all the targetted TV ads are for sex chatlines and hot hard action......

    --

    Donte Alistair Anderson Roberts - hi son!
    Karma: Chameleon

    1. Re:Targetted ads not good... by Sux2BU · · Score: 1

      Actually, it could be worse. What happens if Microsoft sells that information? You'd get lots of junk mail and telemarketers advertising "adult services". You might be able to explain the TV ads, but trying explaining the catalog a week in the mail!

    2. Re:Targetted ads not good... by jpostel · · Score: 1

      My wife knows that I stay up late spanking it in front of the coputer every once in a while, so why not let everyone else know?

      Opera Software must know, since that is the only thing I use their browser for: faster loading pages = faster loading pr0n. IBM probably knows since I have one of those sweet 75GB drives to save all of my pr0n.

      I just worry about the lawyers of the MPAA and pr0n companies coming after me for having divx pr0n DVD rips!

      --
      Ummm, Jon, aren't you supposed to be dead...? - Otter(3800)
  30. Combine this is psychological profiling by pubjames · · Score: 3, Insightful

    Tin foil helmet firmly on...

    Police forces and intelligence agencies currently use psychological profiling when trying to hunt down serial killers, terrorists, etc.

    Imagine a profile suggested the criminal in question would probably respond "favorably to commercials that use humor". Do you think that Microsoft has done a deal with the FBI to share the data they get from this?

    Are we going to have to start to worry about our profiles if we start watching too many violent films or are obsessive fans of the X-Files?

  31. Just like a grocery-store tracking card by webwench_72 · · Score: 4, Interesting

    I can't get too worked up about this... as long as the consumer knows when he buys a Microsoft TV product that it 'comes with' this kind of monitoring. That, to me, is the key -- full and open disclosure, and a consumer educated enough to know what that means.

    Really, if you have a Yahoo 'home page' configured, you're already providing information about your preferences -- voluntarily -- albeit on a lesser scale then what MS TV will do.

    If you use one of those 'shopper discount' grocery store cards, you're also providing this kind of information, in even greater detail. If you purchased a pregnancy test or jock-itch ointment last week, it's in a database somewhere if you use one of those cards, and the fact that they don't individually target you NOW for marketing based on this information doesn't mean they won't in the future.

    From the above article: "...61 percent of retailers surveyed either have or plan to have frequent-shopper programs. Already, more than a quarter of all supermarket sales are tracked with the cards."

    That shopper discount card sounds much like what MS TV plans:

    "Scott Oddo, director of research at Predictive Networks, said the collected information does not connect viewers' interests to their names or other personally identifiable information."

    --

    1. Re:Just like a grocery-store tracking card by demaria · · Score: 5, Interesting

      This would be nice to have one day. On my PDA on the way home from work.

      Computer, connect to SuperFoodMart and SmartShop database. What might I need today?

      "You buy corn approximately every 14 days. It has been 8 days since you last bought corn."

      Hmm. Nah, I do not need to purchase corn.

      "You have bought milk 4 days ago. You normally buy milk every 6 days. Milk is on sale at SmartShop today for $3.48."

      Ah, indeed. I will pick up milk today so I don't need to go get some over the weekend when it might not be on sale.

      They're tracking the information anyways, we might as well use it. Interconnect multiple stores and you can find the cheapest deal in town. I'm not sure how practicle this application would be in real life, it might be too inaccurate or intrusive to work effectively.

    2. Re:Just like a grocery-store tracking card by Pop+n'+Fresh · · Score: 1
      If you use one of those 'shopper discount' grocery store cards, you're also providing this kind of information, in even greater detail.


      When I use mine, I am providing this information on 'Mark Siegel', a person I invented who lives at a fictional address near the grocery store. Whenever anyone asks for any personal info of mine that they are not entitled to, they get fake information. Of course, this wouldn't work for something like this Microsoft TV, because if you are buying the service, they have your name and address already. I suppose we just have to decide whether the service is worth the sacrifice in privacy.

      --
      *This page intentionally left pointless*
    3. Re:Just like a grocery-store tracking card by afniv · · Score: 2

      The article quoted had bad examples.

      The article suggested:
      For example, they may show that customers are buying more of a particular brand of corn, indicating that brand may need more shelf space, Postell said.

      Discounts also can be offered to move selected stock quickly, thus altering customer buying patterns. For example, Postell said, if bakery items are slow sellers in one store, bakery specials might be offered in that location.


      How does a discount card accomplish that? Can't a shelf stocker look at the shelf and see all the missing Kraft Mayo jars, and only one Best Food Mayo gone? To me, that would suggest more demand for Kraft Mayo than for Best Foods. Same with the bakery. If all the Custard filled donuts are gone at the end of the day, but the chocolate glazed donuts still occupy three racks, I would make less chocolate donuts and more custard filled donuts.

      A card doesn't add any value except the following example the article mentioned:
      Data collected from frequent-customer card applications can show how far customers are driving to get to a particular location and whether opening a store in another neighborhood would cannibalize the customer base for the existing store, Fowler said.


      Even then, my cards must be freaking out the managers, since I shop at the same store at a variety of locations, depending on where I am (work, home, anywhere in between, grandma's, parents, etc.).

      In the end, what will make the card worth it, is the fact my name is associated with many Dorito purchases. Anything else is just misleading.

      --
      ~afniv
      "Man könnte froh sein, wenn die Luft so rein wäre wie das Bier"
      Richard von Weizs
    4. Re:Just like a grocery-store tracking card by symbolic · · Score: 1

      Do you REALLY need a PDA to tell you when to buy corn and milk? What's next - will it tell you when you need to go potty?

      Do they give a rat's ass about whether you NEED corn or milk, or even want it? NO. They want your money.

      Somehow a society of spendroids doesn't sound very appealing.

    5. Re:Just like a grocery-store tracking card by Anonymous Coward · · Score: 0

      They don't need to coorelate the information to a real name. They use it to build a demographic, which you are subjected to every time you go to the store, no matter what your real name and address is.

      It would cost far too much money for them to coorelate it to a real name/address anyhow. you're not doing 'the system' any damange at all.

    6. Re:Just like a grocery-store tracking card by cpt+kangarooski · · Score: 1

      This is why I just get a new unique card every time -- don't recycle the address, or the name, or anything. I pay in cash as well.

      It's a minor inconvenience, and I often shop at the one remaining store in the area that doesn't use cards at all because of it. (it was better in Seattle -- only Safeway used cards there, and between the Top and the QFC, I never felt any need to go to the damn Safeway)

      --
      -- This and all my posts are in the public domain. I am a lawyer. I am not your lawyer, and this is not legal advice.
    7. Re:Just like a grocery-store tracking card by Tackhead · · Score: 3, Funny
      > If you purchased a pregnancy test or jock-itch ointment last week, it's in a database somewhere if you use one of those cards

      And if you purchased both, I hope you're one of those who "respond favorably to ads that contain humor", 'cuz you're gonna get some seriously funny ads in the mail.

    8. Re:Just like a grocery-store tracking card by DrEldarion · · Score: 2

      The database says, "Hey. Look at all these people who don't usually buy Coke when it's $6.99 a case. However, when it's $4.99 a case, they buy it. Now, you end up making more money this way!"

      etc.

      -- Dr. Eldarion --

    9. Re:Just like a grocery-store tracking card by Anonymous Coward · · Score: 1, Interesting

      Speaking of value cards and invasions of privacy... a couple of years ago a story circulated on all the local news programs where a marijuana dealer was busted because the police were 'tipped off' from the fact he bought so many plastic baggies using his value card. Apparently, this information was used to get the search warrant for his residence.

      So, does this mean I can expect my door to be broken down by a bunch of masked DEA agents who got a warrant because I like to watch Cheech and Chong movies? Or that I watched Traffic more than once in a weeks time?

      How about my health insurance company dropping me because I'm male and I like to watch musicals and Will & Grace?

      It's one thing for this information to be used to send me ads for Obsession, but it's been demonstrated that the information WILL be used for purposes other than marketing. Do you want your (insurance company | employer | local authorities) to use this information to make (likely incorrect) conclusions about your behavior/habits/lifestyle?

    10. Re:Just like a grocery-store tracking card by cburley · · Score: 1
      Do you REALLY need a PDA to tell you when to buy corn and milk? What's next - will it tell you when you need to go potty?

      Well, now that you mention it....

      --
      Practice random senselessness and act kind of beautiful.
    11. Re:Just like a grocery-store tracking card by Dicky · · Score: 2
      f you use one of those 'shopper discount' grocery store cards, you're also providing this kind of information, in even greater detail. If you purchased a pregnancy test or jock-itch ointment last week, it's in a database somewhere if you use one of those cards, and the fact that they don't individually target you NOW for marketing based on this information doesn't mean they won't in the future.

      Bong! They do use this stuff - well, something like it. I use Tesco in the UK, and I get a bunch of vouchers through the mail every quarter. There are a few 'general purpose' vouchers for points, and a few 'specific purchase' vouchers which give you a discount off a certain class of good. I noticed, in the bunch of vouchers which arrived this week, that all 5 (I think) vouchers were directly relevant to me, and I'll probably use all of them. I really don't think this is a coincidence, since there are a number of things I never buy from that supermarket (meat, alcoholic drinks, fresh fruit/veg, pet food, as examples), and none of the vouchers hit those classes - and previous voucher drops have hit those things I never buy there. Either they've got very lucky picking their vouchers, or they're tailored to me. The voucher 'target' is printed onto the voucher separately from things like the T&Cs, so I know they can do this kind of thing.

      Hey, it impressed me :-)

      --
      Paranoia isn't an infectious condition, it's a way of life
    12. Re:Just like a grocery-store tracking card by Anonymous Coward · · Score: 0
      I would be a good idea if it was your database. You could control it and edit it.

      Thats the difference. If I have all of my individual data stored in my remote device, I have a say in how it works. But if the data is on servers in Redmond, I would rather opt out.

    13. Re:Just like a grocery-store tracking card by isorox · · Score: 2

      Until they know that you always buy milk from your local store (which is cheaper then the store at work), so they inflate the price slowly to get more money out of you.

    14. Re:Just like a grocery-store tracking card by Anonymous Coward · · Score: 0

      > you use one of those 'shopper discount' grocery store cards....

      Only if you're stupid enough to give your real name and address. Try this:

      Name: George Orwell
      Address: 1984 Europa Dr.

      I've been doing this for years, and I don't get the junk mail. No one has ever questioned it (I guess literate isn't a requirement for marketting scum) and I even get a "thank you, mr orwell" when I buy groceries.

      often get a "

    15. Re:Just like a grocery-store tracking card by botik32 · · Score: 1

      You seem to forget the fact that, unlike Yahoo, TV is used widely by billions of people _every day_, and is an authoritative and powerful informational source, forming the mindset and worldview of very many people.

      I find it frightening to know such a tool as mass-media to suddenly have grown feedback tentacles.

      Maybe I am an old, reactionary fool who likes to think centralized media should serve the cause of spreading information and knowledge and finds the news on TV superficial and sensational.

      But imagine a scenario where centralized media becomes a tool with _feedback_, able to profile Joe Schmoe's reactions to the new political campaign, and the general response to the war-of-the-month news coverage...thus not only forming public opinion but also being able to monitor the efficiency of the process. In the wrong hands, this can be disastrous.

  32. Don't be too alarmist by Jon+Erikson · · Score: 3, Insightful

    It's not like some kind of database where the Evil Goons at Microsoft can look up exactly what you were doing minute-by-minute every day of your life now is it?

    Systems like this already exist in other areas - think of the loyalty cards that many shops now run for instance. In fact, loyalty cards store more detailed information than this system does.

    I for one don't oppose the idea of having a TV that didn't show be some of the quite incredible amounts of crap that I would never want to watch. I don't much like adverts either, but if I have to watch them I'd rather see relevant ones than more pointless rubbish about stuff that I can't even use.

    --

    Jon Erikson, IT guru

  33. Have a look at your cable bill by saikou · · Score: 2, Informative

    Somewhere in it (or one of the previous bills) you have received "terms of service and privacy notice". That clearly says your cable company is collecting the data and shares it with affiliates "to provide better service" ("this call can be monitored for quality assurance"). In other words, they do know how much time you spent watching Enterprise and fact that you flipped channel during commercials. Why nobody screams about that? And lining up all "affiliates" of cable company will lead to a whole lot of companies that they have business relationship with.

    p.s. as MSNBC is a joint venture of Microsoft and NBC, they do get report from your cable company on how much time you've spent watching them (so cable company would be able to calculate costs/pay adequately). Question is how detailed that report is now and how detailed it will be but nothing prevents "single user" report from cable company. Read the fine print :)

    1. Re:Have a look at your cable bill by sracer · · Score: 1

      Ummm, sorry, but the cable companies DON'T know what your are watching... unless it is pay-per-view. Depending upon the technology inside the cable box, they MIGHT know (but doubtful) if you are watching a "premium" channel.

      But if your TV is directly attached to cable (no cable company-supplied decoder box), they have no way of knowing what you are watching.

    2. Re:Have a look at your cable bill by michael_cain · · Score: 3, Interesting
      Speaking unofficially from inside the cable company...

      Marketing would dearly love to know what you watch and what buttons you click to get there and when you change channels and all of that. For at least the large majority of subscribers, they certainly don't know it now. Cable network ratings come from the same Nielson household monitoring service that over-the-air ratings do.

      As noted, if you hook the coax straight into the TV, or if you have a typical analog cable box, there is no return path for usage data, even if the devices were collecting it, which they are not.

      If you have a current generation digital box there is a return path, but none of (a) the software in the box, (b) the bandwidth available in the return path or (c) the systems receiving data from the STB is geared to handle the volume of data that channel changes and viewing patterns would require be transmitted.

      Advanced STBs with built-in cable modems may be capable of recording and transmitting such data in the future. At least some of us technology folks at the cable company are worried about the privacy concerns of doing so.

    3. Re:Have a look at your cable bill by saikou · · Score: 1

      Well all cable companies now push "digital cable".
      And that box is fully capable of tracking how where and what way you're watching (unless you use RF pass-through and ignore all hundreds of digital channels).

    4. Re:Have a look at your cable bill by saikou · · Score: 1

      :) My current Digital Cable box has "ethernet" output though it's not used as cable modem. But every so often I get software updated (that make it flash funny messages on its LCD)

      I also heard that they started to experiment with data collection from digital boxes rather than Nielsen boxes.

      Further question would be how much getting precise data would cost to companies that are not affiliated, say, with AT&T Cable unit... :)

  34. I'd rather... by scorp1us · · Score: 1

    I'd rather watch good not-my-genre commericals than dumb, boring, stupid commercials that fit my genre.

    Can it depect commerical suckage?

    --
    Slashdot's rate-of-post filter: Preventing you from posting too many great ideas at once.
  35. Tracking equals higher prices by fleener · · Score: 2, Insightful

    The more companies know about us, the more they can charge for their products. Example: a national grocery store implements a "membership card" system and tracks what I buy. Pretty soon is knows exactly how much it can raise the price of a loaf of french bread before people will stop buying it. Next thing you know, my 79 cent loaf costs $1.39 and I'm supposed to feel lucky when they sometimes offer a special membership price of $1.10. Uh huh.

    Oh, and that situation isn't so hypothetical in my neighborhood.

    1. Re:Tracking equals higher prices by fleener · · Score: 2

      Lest anyone think my message is off-topic, consider what happens when corporations know what products to pitch to you, how to effectively pursuade you and what your price-point is. They are optimizing their methods to squeeze as much money from you as possible. Sure they've always tried to do that, but now they have the tools to be precise. Before there was much more guesswork involved.

      Oh, but don't worry, since Sept. 11 it is has been determined to be your patriotic duty to spend, spend, spend. If your credit history isn't active, well, you must be a commie.

    2. Re:Tracking equals higher prices by Sycraft-fu · · Score: 4, Insightful

      Ummm, I would highly suggest that you do a little refresher from Econ 101, and don't think so highly of yourself. The companies couldn't care less about you personally in terms of pricing. You are just one of several million customers. The price of their goods is easily summed up in one sentace:

      Charge the price that maximizes profits.

      It's really that simple. As you raise your price, you sell less, as you lower it you sell more. Each and every person has a different threshold for when and how much they buy (and it varies day by day). So the job of a company is to find the price point that maximizes profit. If you sell too cheap, ya you sell a lot, but it doesn't make up for cost. If you sell to expensive you make more per unit but don't sell enough units.

      Well because the objective of companies is to make the most money, the price that they seek is the one at which all the costs and profits balance the best, and they make the most profit. Now of course there are other factors like when competitors get into price wars and such, but all other things being equal, a comapny is going to charge the price where they make the most profit.

      Now they don't need any kind of special traking cards to determine this price, inventory control can tell you this. You charge a buck, you sell X many units/wekk. YOu rase the price toa buck and a quarter and now you only sell Y many. Then you just do the math, and figure out where you make the most money.

      They care about your data for reasons of marketing and such, not pricing. The methods for figuring that out are very, very old.

    3. Re:Tracking equals higher prices by nyquist_theorem · · Score: 3, Interesting

      Next thing you know, my 79 cent loaf costs $1.39 and I'm supposed to feel lucky when they sometimes offer a special membership price of $1.10. Uh huh.

      If we assume that:

      A) every company is out there to maximize their profits, and that the best way to maximize those profits is to balance margin (markup) with # of units sold,

      and

      B) in a proper implementation of such "tracking", every company in a given industry (in this example, a grocery store / supermarket would track ALL products, not just those of a certain brand) would take advantage of such technology,

      then one would assume that the technology would be used to find the "best" pricepoint for every product. Best being defined as the point at which raising the price hurts unit sales to the point that net profits go down, and lowering the price does not increase the nunmber of units sold, but detracts from profits. A BBA-type can probably tell us the proper terminology for this, but I think its a simple concept.

      Let us assume that, on our way to buy groceries tomorrow morning, instead of walking into our normal grocery store, we walked into a store with a solid tracking system. Every item in the store would be effectively priced and positioned - nothing would be "overpriced" for the effects of overpricing would be noted and corrected for. True, nothing would be underpriced either, but (and here's the contentious part of my post)... would we really be paying more on our grocery bill? How many times do you look at a product and think to yourself "if this was x dollars cheaper, they would sell TONS of these!"

      Of course, if the grocery store sells only one brand of stuff, and/or there is only one grocery store in town, (ie monopoly) then the whole theory gets ugly, quickly. But assuming that grocery stores remain grocery stores, and they compete, and carry many different brands, then tracking would produce a net benefit for the consumer.

      Of course, all of this tracking (grocery store concept) doesn't really need to be tied to an individial identity, but there are other benefits to that. All I am suggesting is that shopping at a place where our purchases are tracked has the potential, though healthy competition, to serve us in the long run, by killing off the inferior products and effectively pricing the good ones.

      I just wish some of the restaurants around here (I live in Antigua, in the Caribbean) would grasp the concept that, in times of tourism downturn, restaurants would grasp that if they didnt charge $30USD for their entrees, they wouldn't sit empty, and that lowering their prices would result in an INCREASE in profits... but I digress)

      --
      -- "Ignorance more frequently begets confidence than does knowledge." (Charles Darwin)
    4. Re:Tracking equals higher prices by fleener · · Score: 3, Interesting

      Hmm, if that's true, explain to me how the price of a loaf of bread at this chain has a different price at each outlet in each city. Hmmm, the same chain stores 5 miles apart charge different prices. Hmmmmm. They know the demographics of the people coming into each individual store and they know their specific spending habits at the stores. Hmmmmmm.

      No duh. I don't think they care about me specifically. They track us as a group and determine how to manipulate prices that way. I just refuse to be part of the group being tracked.

    5. Re:Tracking equals higher prices by Fujisawa+Sensei · · Score: 1

      So when they raise the price to $1.35, you would rather pay $1.35, than be tracked and pay $1.10?

      --
      If someone is passing you on the right, you are an asshole for driving in the wrong lane.
    6. Re:Tracking equals higher prices by hburch · · Score: 1

      It's not that simple. A web site, for example, could provide individualized pricing, perhaps done as a bargaining style (like you buy cars and houses). You choose some products (at some base price), and then you can start bargaining on the shopping cart with the computer. The web site nows your price points from previous bargaining and it has a clue about how interested you are in the shopping cart. Think Priceline, but more interactive.

      I'm not sure how well this would work in the real world, but I believe it could still transfer. You pick your goods, go to the register, where they are collected. You then go to the bargaining table and dicker on the price.

      Like cars, the seller could offer other items that you might have interest in as bargaining chips (well, we can't give you that price, but we'll throw in this "free" book/subscription/faster shiping here too instead).

    7. Re:Tracking equals higher prices by syknes · · Score: 1

      Um, has it occurred to you that they can do this without tracking technologies?

      Consider: I sell french bread for $0.79/loaf. I consistently sell all my stock each week. I raise the price to $1.50, and only sell half my stock the next week. I can continue adjusting the price to maximize the profit without ever having to know what you, my dear beset-upon customer, have purchased lately.

    8. Re:Tracking equals higher prices by Tackhead · · Score: 2
      > don't think so highly of yourself. The companies couldn't care less about you personally in terms of pricing. You are just one of several million customers.

      False. Amazon has done precisely this -- altered the pricing of certain products based on the content of cookies indicating previous visits.

      First-time or infrequent buyers got better discounts, when compared to regular customers who had already demonstrated a willingness to pay at a higher price point.

    9. Re:Tracking equals higher prices by Tackhead · · Score: 2
      > Of course, if the grocery store sells only one brand of stuff, and/or there is only one grocery store in town, (ie monopoly) then the whole theory gets ugly, quickly.

      Whew! You had me worried. It's a good thing that never happens in telecom, cable TV, or products with "Microsoft" on the label.

    10. Re:Tracking equals higher prices by Anonymous Coward · · Score: 0

      Hmm, if this is true, it could explain why, after I've bought a couple of products from Amazon, the prices on those items suddenly went down by 10-15%. Fortunately the second time this happened, they shipped me the wrong thing so I could return it for a refund with a clean conscience.

    11. Re:Tracking equals higher prices by fleener · · Score: 2

      Nononono... The $1.10 is their temporary advertised "special" price for members.

      To answer your question: NO on both counts. Rather than pay $1.35 or $1.10, I shop at WinCo (formerly WareMart) where bread is only 89 cents and made fresh that day (usually still warm too). Plus, that chain is employee-owned and they don't track squat about me.

    12. Re:Tracking equals higher prices by Sycraft-fu · · Score: 2

      See the problem with this argument is that it DOESN'T transfer to real, actual places like Safeway. Sorry, but Americans are not willing to haggle over the price of groceries. For some large purchases like cars they are but for small things, market research shows that they are not. The price listed is the price you pay, pure and simple.

      They want you to have cards for three reasons:

      1) It encourages loyalty and makes you feel like you are saving money. If you have a card you are more likely to come back to their chain, rather than go through the processof getting a card at another chain. This also has the addedd benefit of making their consumers feel as though they car about them, by lowering proices for members.

      2) To get general data about shopping trends. They want to know what related items people tend to buy. From that they can organise the store in a way to put items you want nearer to eachother (to encourage impulse buying and so on).

      3) Along those lines, to track what sort of specials they should try and run to pull people into buying things.

      You aren't going to find any haggling over price, customers won't tolerate it and it would loose them money. Remember, a bussiness is EXPENSIVE to operate. The land, the building, the power, the employees, all cost money. IF you want to have a section for haggling, this increases the time people need to spend before getting out of there. For stubborn people, which there are a fair amount of, it increases it a lot. Ok, so this is worth it when you are talking cars and there is $10,000-$50,000 being laid down by a single person in a single purchase. This is NOT worth it when ou are talking food, consumer goods and so on where you are generally talking in the $50-$200 range.

      Besides, as I said, people won't go for it. ONe chain tries it, people just go to the others that don't. Please try and remember that all the corpartions in the world do not belong to one group. They fight each other all the time and if one drops the ball, the other moves in.

    13. Re:Tracking equals higher prices by Sycraft-fu · · Score: 2

      Again, this is just capatalism in action, and NOTHING they couldn't do before.

      Inventory is tracked on a PER STORE basis. So, store A over here sells 5,000 loaves at a certian price. Store B sells at the same price, but only sells 3,500. Hmmm, so they drop the price at store B to below what A charges. Now they are selling 6,000. They do the math and find that even though they make less per loaf, they are making more money overall. Or maybe it doesn't work, they drop the price and they don't sell anymore, or they do sell more, but not enough to make up the difference, so it goes back up. That's often why a store will run a special, they want ot try out a new price and see how it does. That, or they have an excess of inventory they need to offload (it costs money to keep things ina warehouse, and more tha you'd think).

      This is not complex shit, anyone with a calculator and a bachlor's degree in economics can figure this out. You track what comes in, you track what goes out, you track what it costs. You throw it into some forumlas, and figure out how to change your pricing to make more money. This is not, as they say, rocket science.

    14. Re:Tracking equals higher prices by cafeman · · Score: 2

      Econ 101 doesn't tell you the full story. There isn't a clear linear relationship between price and demand, regardless of what they told you in Econ 101. It's one of the biggest fallacies in modern undergrad economics. See Modigliani for a discussion. The simple linear relationship generally holds true for an individiual, but as utility cannot be compared between individuals, you technically cannot aggregate demand and expect the same simple curve. In reality, it's a higher-order non-linear relationship, leading to demand that may increase when prices go up and fall when prices go down, depending on the price being examined.

      Bringing it back on topic, this means that it's not actually as easy as increasing or decreasing prices. You can increase the price and have more people subscribe, simply because you've moved into a different type of consumer who sees the good as now being a luxury (increasing their image, giving them utility). It sounds heretical, but it's true. If you're interested in a fuller explanation about why the foundations of Economics are incorrect, reply to this post.

      If you're doing economics, check out Modigliani. If he and his supporters even get enough momentum, a lot of the tenets of micro and macroeconomics are likely to fall (as they're not mathematically sound). Neo-Keynesian economics and the Austrian school of economics are also worth looking at. They normally only teach you basic Keynesian economics and (maybe) monetarism in undergrad at Uni.

      --
      This is your life, and it's ending one minute at a time.
    15. Re:Tracking equals higher prices by cafeman · · Score: 2

      As I said in my other post above, this isn't correct. If you rely on this, you'll end up with results contrary to those that you expected (especially for proportionally large movements in price). Here's a link to my (brief) explanation. A Bachelor's degree does not an Economist make.

      Incidentally, perfect information would allow a monopolistic firm to perfectly price discriminate, which would lead to price variances similar to the one the original poster described. Tracking would assist this process. And remember, a monopoly is defined by the market. Ergo, if you don't have access to other, competing grocery stores, you are in a monopolistic situation (regardless of whether other groceries compete elsewhere nationally).

      --
      This is your life, and it's ending one minute at a time.
    16. Re:Tracking equals higher prices by cafeman · · Score: 2

      But, if you knew what *type* of person kept buying your french loaf, along with what other purchases they made, you could price discriminate between the two groups and make even more profit.

      For example, you discovered that the people who kept buying your loaf only bought a french loaf when they came to your store. The people who stopped buying your loaf normally also bought a savory bun (at $0.85). When you increased your price, they substituted a savory bun for the french loaf, buying a total of two savory buns instead of a french loaf and a savory bun.

      Now that you've got this data, you set your french loaf price to $1.50 permanently. However, you also offer a deal where if you buy a savory bun for $0.85, you can also pick up a french loaf for $0.79. Your total profit is now higher than it had been previously.

      Obviously, this is a simple example. However, if you've got a large consumer base and stock *many* products (as a supermarket does), you can churn the data through an analysis package and figure out a way to maximise your product. If you've got a large enough sample size (think many many stores), you can even test variations in pricing without disturbing your consumer base and scaring them off. Simply identify stores with common consumer characteristics (income, geneology, culture, whatever), and spread the price variations across all of them.

      Tracking technologies automate this and make it *much* easier and efficient. Not that this is a bad thing - if you know how it works, you can get a good deal

      --
      This is your life, and it's ending one minute at a time.
  36. This isn't new by saqmaster · · Score: 2, Insightful

    How many other companies do you think the cable companies etc. sell this statistical information to?

    I mean, come on, this is not new. You get a ton of questionairres through the post all the time, some people fill them in, some don't. But those who do wouldn't turn around and complain that company X is using their data, which they submitted.

    You'll probably find that somewhere in your contract for your cable/satellite TV, it states that the company may use information based on your viewing to form statistics, or for supply to an external statistics company.

    I'm sorry, but I don't see Microsoft obtaining this information (in a perfectly legal way) being anything other than 'standardly' competitive, along with several other companies. Do you not think even people like TiVO use this kind of information? The whole media industry relies on statistics such as this. Stop being paranoid.

    Talking about banners etc., from other threads. Has anyone heard of CMS perhaps?

    Many large sites are keen to track their visitors. They are keen to find trends and to personalize content based on what the user likes. If the user clicks on a banner about 'cars', then maybe that user would like the 'portal' site more if there was more car content on it. I don't see that as snooping. I see that as feature enriching the users experience, which in turn brings in more cash, which in turn improves the experience and the site. What is so wrong in that?

    Everyone is getting paranoid.

    --
    "Never let the truth get in the way of a good story..."
  37. What does that remind me of? by Ivan+Raikov · · Score: 1

    Inside the flat a fruity voice was reading out a list of figures which had something to do with the production of pig-iron. The voice came from an oblong metal plaque like a dulled mirror which formed part of the surface of the right-hand wall. Winston turned a switch and the voice sank somewhat, though the words were still distinguishable. The instrument (the telescreen, it wa s called) could be dimmed, but there was no way of shutting it off completely.

    [...]

    Behind Winston's back the voice from the telescreen was still babbling away about pig-iron and the overfulfilment of the Ninth Three-Year Plan. The telescreen received and transmitted simultaneously. Any sound that Winston made, above the level of a very low whisper, would be picked up by it, moreover, so long as he remained within the field of vision which the metal plaque commanded, he could be seen as well as heard. There was of course no way of knowing whether you were being watched at any given moment. How often, or on what system, the Thought Police plugged in on any individual wire was guesswork. It was even conceivable that they watched everybody all the time. But at any rate they could plug in your wire whenever they wanted to. You had to live -- did live, from habit that became instinct -- in the assumption that every sound you made was overheard, and, except in darkness, every movement scrutinized.

    1. Re:What does that remind me of? by Anonymous Coward · · Score: 0

      The thing people miss who read the book out of context is that it is a pointed, specific criticism of the State Capitalism that Stalinism had become in the USSR.

      The stuff Orwell wrote about in '1984' was already taking place in the USSR when he wrote the book. It should have more properly been titled '1949'.

    2. Re:What does that remind me of? by Ivan+Raikov · · Score: 1

      The thing people miss who read the book out of context is that it is a pointed, specific criticism of the State Capitalism that Stalinism had become in the USSR.

      The stuff Orwell wrote about in '1984' was already taking place in the USSR when he wrote the book. It should have more properly been titled '1949'.


      I disagree. I think that Orwell took the existing oppresive ideological regimes (Communism and Fascism -- NEVER forget that 1984 alludes to Fascism a lot), and projected them to a future development.

      This would explain the concept of three super-states, which constantly shift their political position and alliances. I think this was one of the most important points of 1984 -- it suggests that while the super-states may use the disguise of particular ideologies, on the inside they present the same gruesome reality of complete destruction and degradation of the human spirit.

      I see this as a warning to future generations.

  38. Law Suit.... by rootmonkey · · Score: 1

    Marketers are getting really good at advertising to speific characteritics of people. Now they will have our tv watching habits as well. What next? Looking at our DNA to figure out what we can be targetted for. I think a good law suit would be blow all your money/credit on all the *crap* they try to sell to you then turn around and sue them becuase you are a victim to their all powerful advertising campaign. You couldn't resist they pushed your buttons, your instincts.

    --

    Yes but every time I try to see it your way, I get a headache.
  39. The author is a fool by dazdaz · · Score: 0, Redundant


    Anyone who wants to actually watch adverts is a first class idiot. Don't you see what marketing has done to you? Your so acclimatised to it, you selectively want seem to want it.

    1. Re:The author is a fool by Monofilament · · Score: 1

      So whats the difference between TV advertisement... and the ThinkGeek banner... or maybe even the sign next to the local Electronics store saying they've got XBOX's.. well you know. Advertisement isn't evil.. its just the way complete randomness of it right now. You can't choose adverts easily they're force fed to you. I agree with the author, if they tailored advertisements to the person they'd be more valuable. One so the consumer can easily find what they want. Second so the advertisement gets to the right audience. The adverts that I never like are like seeing feminine hygene commercials when i'm a guy when I seriously have no reason to even care or even want to think of that subject. So if this technology can make me see the stuff i want.. thats cool.. Cause you know what everybody wants something to buy that isn't a need like food or something. You can say word of mouth is good for this.. but hey.. an advert go to the first guy who started the word of mouth.. otherwise it wouldn't have started. Now think about that one.. Say you find out about slashdot.org from the creator.. you say thats not an advert.. bullshit.. even if you're his friend.. then when you tell someone who's not your friend and just a random person.. BAM! thats an advert.. Anyway i'm done my tangent...

      --


      Who makes you Sig?
  40. Splattered advertising by boldra · · Score: 1

    Why is targetted advertising still non-existant? I was reading my "my yahoo" homepage earlier today, and it was full of advertising for shopping coupons and holidays that are available only to people in the US. I live in Switzerland! Yahoo knows this!

    If yahoo can't even target advertising when I say they want ads for a specific region, what's the chance of Microsoft being able to succesfully guess what I'm interested in? Zero.

    Actually, I blame the advertisers. Afterall, they're the ones that are wasting money trying to sell me products and then telling me they can't. Advertisers still haven't caught on the advantages of the internet, so new technology isn't going to make anything better.

    --
    I've been posting on the net since 1994 and I still haven't come up with a good sig!
  41. Re:Double Standard Why is it OK That TiVO does thi by sparkyz · · Score: 2, Interesting

    First of all, it is NOT OK with me, TiVo doing it, or anyone else.

    Second of all, MS stuff is NOT 50X better, by any standard. It is not better at all.

    Third, there is nothing irrational about an extreme dislike for Microsoft. You can remain blind to the subject as much as you want; but this is about far more than just an inferior product. And most frightening of all is that they quite sincerely don't see anything wrong with their behavior. So it's your responsibility
    and mine to object in any way you can. Hey, I have to use MS stuff too from time to time; but I try really hard to keep it to a minimum. It's the least any of us can do.

    --
    Oops
  42. AntiSpy by mirko · · Score: 1

    You may want to run such stuff on your XP in order to clean things up a bit...

    --
    Trolling using another account since 2005.
  43. Whatever happened to simply getting service? by Krieger · · Score: 1

    Where are the days when you could just hook the cable to your TV and VCR without problems? Without the special convertor boxes that limit you and force you to pay "per device". I want to be able to tape one show and watch another, but now according to the way the equipment functions I can't do that without paying for two cable boxes, oh and BTW they also montior what I'm watching (which I don't want either) though they call it a "reward" program which I can't cancel out of. Gotta love the new and improved cable systems.

  44. Profiling wrong? by jeff13 · · Score: 1

    Have you ever been scolded for labeling a person? Has anyone ever told you not to make assumptions about others?

    There is absolutely no reason to "profile" peoples habits. In fact, it's not ethical.

    Not only that, it's a useless endeavor. I always have a laugh at the Marketing guys expense. He lies and fantasizes to the bosses about this and that, trying to convince the world that he understands some magic formula that will pull in the eyes or the bums on seats. What rubbish!

    And then, a single mother on welfare becomes the richest author in history. J.K. Rowling. Harry Potter anyone?

    Now, it's considered no problem to track the electronic habits of the digital population. Why? Because young, naive, over paid geeks seem have gotten all their ethics from Transformers cartoons.

    1. Re:Profiling wrong? by Anonymous Coward · · Score: 0

      You sure are super-smartzo!

  45. Microsoft Toilet (tm) by Anonymous Coward · · Score: 0

    "According to this Wired article, Microsoft has contracted with a company called Predictive Assworks to track the habits of Microsoft Toilet devices. The Predictive software creates a "Digital Ass Print" that is described as being able "to tell them that Joe eats a lot of corn, dislikes hot chile sauce, and responds favorably to quilted triple ply tissue."

    Is there nothing that Microsoft hasn't got their hand in?

  46. Average Joe? by IainMH · · Score: 5, Funny

    M$ Maketeer#1 Joe watches a lot of baseball, likes Situation Comedies, and responds favorably to commercials that use humor.

    M$ Maketeer#2 He sounds like our kind of brain-dead moron.

    M$ Maketeer#1 Send him a brochure.

  47. Er any cable station does this... by MantridDronemaker · · Score: 1

    This isn't anything new, I remember Cable Regina (a cable provider that was always ahead of the game) more or less had live TV ratings and this was five or six years ago- but due to CRTC regs they couldn't just go around releasing them. Or something like that- my memory's a bit fuzzy.

    Heh another interesting thing about Cable Regina- it was like a collective or something- profits all went back into updating services and even producing some local shows (all hail James & Kevin!)

    But tracking what you watch is easy for cable companies! Hate to say it- but this is really only a story because it's Microsoft correct?

  48. Amazon.com is another example by webwench_72 · · Score: 1

    As a matter of fact, Amazon.com will do this now. On a personalized level, it will build a page of recommendations for you based on past purchases and also your own stated preferences -- and it at least used to provide you a link to 'the page that you built', which was basically a list of the last several things you have browsed. Also, although this isn't personalized for you per se, when you look at an ad for one book or product, there's a list entitled (for books) "Customers who bought this book also bought...".

    Personalization and even tracking are good, as long as you know about it when you're buying the product or using the service, and (I think this next point is where we are starting to fall down, societally) as long as the consumer is educated enough to know what he's giving up in exchange for the higher level of service, and the risks involved.

    --

  49. Permanent focus group? by Anonymous Coward · · Score: 0

    Don't people normally get paid to be in studies for market research? Get paid to watch commercials and give feedback? With this feature of tracking your viewing habits and your responses to certain commercials by watching them or changing the channel, isn't that like being part of a focus group? Shouldn't we be getting paid to watch television?
    But being paid to watch television would be a huge boost to the waist sizes of viewers... I guess that's a Bad Thing.

  50. TV Timeout? by webwench_72 · · Score: 1

    I'd suspect they'd use a 'timeout' of a couple of hours, which would be the simplest solution (I think) to filter out the sleeping watchers from the interested watchers. Web apps do it all the time.

    --

    1. Re:TV Timeout? by LinuxHam · · Score: 2

      I'd suspect they'd use a 'timeout' of a couple of hours, which would be the simplest solution (I think) to filter out the sleeping watchers from the interested watchers.

      They'd miss my wife. Our cable box is programmed to change channels at specific times in order to support programmed recording with the VCR. If she's home, she will literally watch ABC from 11am (The View) through 6:30pm (end of the local news). Even worse, when the box changes the channel, it turns off after changing but the channel is still fed to the tv. You can't change the channel until you turn the cable box back on.

      I *always* have to turn on the cable box when I get home from work, because she simply does not want or need to change the channel ALL DAY.

      --
      Intelligent Life on Earth
    2. Re:TV Timeout? by laserjet · · Score: 2

      Man! does that suck to live with someone who watches so much TV? I maybe watch 3 hours a week, if that, and i have a few friends that watch probably 6-7 hours a day, and it is really irritating (mostly because their interests differ greatly from mine), so i usually bring a book to read while they watch 4 sports games in a row. but i couldn't imagine my wife being like that.

      some poeple may like it, and that's great if you like it or don't mind, but i would be unhappy.

      --
      Moon Macrosystems. Sun's biggest competitor.
    3. Re:TV Timeout? by LinuxHam · · Score: 2

      Yeah, when I'm working at home, I harass her to get off the sofa, but if I'm at work, it doesn't bother me. I guess that's what I get for wanting to let my wife never have to work a day in her life. Now she doesn't work a day in her life! :)

      As for me, when I'm home, I'll leave CNN on in the background for 8 to 10 hours a day, but I would be perfectly content with just 30 minutes of non-news programming every day: The Drew Carey Show. If I could just find someone, somewhere, posting TiVO mpegs of that show, I wouldn't be considering getting one for myself for Christmas!

      Please, someone call me when the day finally arrives that you can hang your TiVO right out there in DALNet's #tvepisodesonline! How hard can THAT be? How about #tivosonline? An IRC client and an fserve bot is all you need. I've seen a TiVO streaming video over a LAN and playing back on a local tv simultaneously before.

      --
      Intelligent Life on Earth
  51. Why else would they track the info? by webwench_72 · · Score: 1

    But... why else would they use this data? Whether it is intended to be used for personal or group marketing, it most certainly is intended to be used in an attempt to sell us all more wares.

    Personally, I'm ok with that, as long as it doesn't get used for more nefarious purposes than ad-targeting and tv-show-ratings.

    --

  52. Plenty of good uses, but still a bit unsettling by internic · · Score: 1

    I think that the abilty to track what you're watching has many possible positive uses. Targeted advertising is one, the ability to suggest programming based on the tastes of similar users is another, a more precise idea of what people like than the Nielsons is something else. All these things are good.

    I have always been willing to let my information be collected to statistical analysis, when it is not personally identifiable. If all that is recorded is, "People who like show X are interested in products of type Y and also like shows of type X'," I don't see much of a problem. If, however, what is eventually recorded by the company is my specific viewing habits, that is a bit entrusive. It is true that this happens elsewhere, with shopping cards and cookies on the internet, I guess it depends on what things you think people can collect by those methods and how much you care. But I guess the thing is that any day I can just start paying in cash, or tell Opera not to accept any cookies. If you can likewise turn off these features in MS's set top box any time you want, fine, but I doubt you will be able to.

    The bottom line is that in the end, for all of the purposes I stated at the top, you don't really need personalized information to do a decent job. You'd do the best job with personalized information, but you could do ok just recording correlations of shows with specific interests or preferences. The thing is that to do this, often you are sending them personally identifiable information, which is then processed and none of the personal part is kept. It then comes down to, do you trust the company not to keep that personal info? There are some companies I would trust with that...Microsoft is probably not one of them. Some of the things like targeted ads, could be done to some degree in-box. Like it sends the box 4 perspective adds to show and then based on your viewing habbits, it picks the one you're most likely to like. The less info is uploaded the better. Still, I think I'd go with a company I trust more.

    ...Besides, how long will it be until they hook these things up with some sort of internet connectivity and then there's a worm that will go around sending messages to your Granma showing her the sleezy stuff you like to watch?

    "TV sucks!"
    "I know you're angry right now, so I'm going to pretend you didn't say that."

    --
    "You call it a new way of thinking; I call it regression to ignorance!" -- Operation Ivy
  53. Late at night... by notcarlos · · Score: 1

    You're traveling through another dimension - a dimension not only of sight and sound, but of mind; a journey into a wondrous land whose boundaries are that of imagination. That's the signpost up ahead. Your next stop... The Twilight Zone.
    But first...
    Friends, have you been down in the dumps lately? Life got you going... slow? Well, we've got just the thing to get you going: The Xbox! (Not for use with the "Linux" system, which is the devil.)

    --
    io hymen hymnaee io
    io hymen hymnaee
  54. Not sure about fast fowarding less... by CaptIronfist · · Score: 1

    If it meant I watched more targetted advertisements, I'd fast forward less.

    Not sure about that for everyone. Usually the commercials that everyone remembers are the funny ones. ( Remember: "WAAAAZZZZUUUPPPPP!" ) Currently, i see about one good ad per month. Meaning if you want to target me, then you will have to show the same ad over and over again, which means FAST FOWARD! :-)

  55. Re:Double Standard Why is it OK That TiVO does thi by shut_up_man · · Score: 1

    It's akin to letting the new kid in school return the footballs to the equipment shed, as opposed to the troublemaker who's stolen everything he could get his hands on. We've been burnt before by these guys. If they can get away with it, they will.

  56. Register coverage by Unfallen · · Score: 1
    The Register covered this too, including some of their usual paranoia ;) backed up by this:

    "Predictive has also filed a patent for a biometric system which identifies different individuals within the same household. The system works on recognising people's keystroke, mouse or remote-control usage patterns. It says that it generates random, anonymous IDs each time, which have the effect of protecting privacy, rather than invading it."
  57. Troll wide by Anonymous Coward · · Score: 0

    Time to widen the page

  58. Where do we think you want to go today? by Rogerborg · · Score: 2
    • ClippyChip: You click like a retard! Let's watch WWF Bitchslap!
    • You: What the...? I was watching Junkyard Wars! Change it back!
    • ClippyChip: You click like a retard! Let's watch WWF Bitchslap!
    • You: God damn it! <crash><tinkle>
    --
    If you were blocking sigs, you wouldn't have to read this.
  59. /tv by albamuth · · Score: 1
    The system is going to be even more "interactive" than you think:

    M$ Maketeer#1 : Joe responds favorably to funny commercials, epecially those about hot grits.

    M$ Maketeer#2 : How do you know that?

    M$ Maketeer#1: Because he gave commercial #12513GHH001 a + 2, Funny

    --
    [pink beam of light]
  60. Answers they may not like by shut_up_man · · Score: 2, Funny

    From my experience with marketroids and web server logs, I'm not sure they actually *want* to know people's likes and dislikes. They actually get quite shocked with hard evidence contrary to their own beliefs, immediately claiming that the "server must be broken" or "we're being hacked". Some even go as far as removing links to sections of the site that they think are overly popular, to "direct traffic back to the more important part of the site". With this system:

    "Sir, the latest tracker results say that people are 92% more likely to change channels when the Microsoft flying-through-the-air XP ads are on!"

    "WHAT?! That's impossible... hmmm, can we pay for the other channels to be blank while our ads are on?"

  61. This is doomed by r_j_prahad · · Score: 2

    I'm trying to figure out how this would work on me. Being a typical American male, I was born with my right thumb on the channel-up button of a remote. I watch every channel on TV for no more than five seconds at a time. It drives my wife crazy and she'll eventually leave the room and go watch the bedroom TV instead.

    So how is this logging going to be useful to anybody when the database on my set-top has 3500 entries in it between 6:00 and 9:00 PM?

    1. Re:This is doomed by bigdavex · · Score: 2

      I'm trying to figure out how this would work on me. Being a typical American male, I was born with my right thumb on the channel-up button of a remote. I watch every channel on TV for no more than five seconds at a time. It drives my wife crazy and she'll eventually leave the room and go watch the bedroom TV instead.

      So how is this logging going to be useful to anybody when the database on my set-top has 3500 entries in it between 6:00 and 9:00 PM?

      Well, now we know normal ads won't work on you because you change the station. So, we're going to devise other ad systems that aren't so easily avoided. We also suspect you're in the market for another set-top box and a larger bedroom television.
      --
      -Dave
    2. Re:This is doomed by r_j_prahad · · Score: 2

      ...and also in the market for large quantities of AAA batteries for my remotes.

    3. Re:This is doomed by Anonymous Coward · · Score: 0

      That is why you should get a TiVo: you will stop channel surfing. You will get in the habit of only watching things you actually want to watch, rather than randomly searching for something to watch.

  62. Can't be too alarmist by virg_mattes · · Score: 2

    I hear an awful lot in terms of comparing this device to shopper loyalty cards, but there are (at least) two very major differences. First, the store actually pays me to use the card. If I use it, my stuff costs less. This device isn't likely to reduce the number of commercials I have to watch in return for the information it gets. Second, if I decide I'm buying something I don't want in the database, I can pocket the card and they're none the wiser. Is there some method by which I can temporarily turn off the tracking on this device? Not likely. So, this comparison is essentially invalid.

    Virg

    1. Re:Can't be too alarmist by sydsavage · · Score: 1
      First, the store actually pays me to use the card. If I use it, my stuff costs less.

      I think it's more likely you are being penalized for
      • not
      using the card. Meaning, prices are slightly inflated, and then 'discounted' to those who give up their personal information. That's my opinion, anyhow.
  63. so how do they monitor... by Monofilament · · Score: 1

    "to tell them that Joe watches a lot of baseball, likes Situation Comedies, and responds favorably to commercials that use humor."

    So does how do they see that i respond favorably to a commercial.. if its live i can't fast forward.. DO they Have a Microphone that monitors laughter and a video camera that monitors a scowl... Oh MY!!! maybe they do.. EEEK!! i'm scared.. better be wary of your webcam and if they start adding voice recognition into the stuff..

    --


    Who makes you Sig?
  64. New top show by Anonymous Coward · · Score: 0

    The new top show this week is BSOD. Microsoft officals are puzzled by this since BSOD is not anywhere on their schedule.

    1. Re:New top show by Anonymous Coward · · Score: 0

      wow. when people mention blue screens right after hearing microsoft, i laugh. mostly because it never gets old.

  65. Just like... by Anonymous Coward · · Score: 1, Funny

    > If it meant I watched more targetted
    > advertisements, I'd fast forward less.

    Just like you buy more CD's while using P2P music sharing, right?

    1. Re:Just like... by Anonymous Coward · · Score: 0

      Ya now we will all go out and buy more stuff we dont need to have

  66. Blipverts! by PhilMills · · Score: 1
    ...anything but blipverts...


    Ah, Max Headroom. Man, I miss that show.

    --
    Once you eliminate the impossible, whatever remains, no matter how improbable, will be quoted out of context on
    1. Re:Blipverts! by Anonymous Coward · · Score: 0

      Ah, Max Headroom. Man, I miss that show.

      Me too. Luckily I have them all on tape.

      ac

  67. At what point... by weave · · Score: 3, Interesting
    I'm wondering at what point even the staunchest Microsoft supporters will say "Woah." How long before they dominate information in all areas, TVs, Media, Computers, Internet, Advertising, etc., before it becomes a problem to you apologists?

    It's not so much that it's been done before, it's being done by one that is troubling. Then you get data mining where all those innocent little bits of information about you are collected, analyzed, and determinations made about you.

    My guess is, the only ones left defending Microsoft at that point will be the Microsoft plants. I wonder how close we are to that being the case now...

    1. Re:At what point... by Anonymous Coward · · Score: 0

      They're taking the WHOLE WORLD OVER

      Aiiiiigh! They're coming for me! They're all Bill Gates. Evil, evil, evil!

      (clue for the impaired- the above was meant as sarcasm)

    2. Re:At what point... by Anonymous Coward · · Score: 0

      We are Microsoft!
      Resistance is futile!
      > But I just want a bit of pri...
      Discussion is irrelevant,
      you will be assimilated!

  68. Re:Double Standard Why is it OK That TiVO does thi by Erasmus+Darwin · · Score: 5, Informative
    As far as I know, Tivo doesn't generate a viewer profile like the Microsoft product does. Instead, it's just a larger aggregate of what people watch. Futhermore, the privacy conscious can opt-out by calling Tivo's customer support line. People who have hacked the Tivo have been able to confirm that boxes set to opt-out don't upload the viewing information to Tivo at all.

    However, there's a reason why I actually like Tivo's data collection. I think Taco's dreaming a bit as far as actual targeted ads go (at least for now), but there's a more important benefit: Aggregate viewing statistics are more or less what're commonly referred to as "ratings". Ratings determine whether shows live or die. They determine how much many a network gets from a show's advertisers. This, in turn, determines how much money goes into a show's budget. It should be obvious why having my viewing habits correlate with TV studio's spending is A Good Thing.

    To provide a slightly more concrete example, however, I give you "Family Guy". It's a funny show, it has a decent geek following, and it runs in a time-slot that's otherwise dominated by stupid reality TV. The network it's on, Fox, keeps playing the stupid game of repeatedly cancelling the show and then bringing it back. Apparently, they decided that last week's ratings were going to decide whether or not they cancel the show yet again. I recorded the show on my Tivo and watched it. Assuming that Fox subscribes to Tivo's viewer information, that's one more vote in the "Keep it on the air, dammit" column. Even better, given that viewer statistics are collected from a relatively small portion of the viewing public, it's a disproportionately large vote.

  69. Not necessarily--tracking affects what's in stock by John+Murdoch · · Score: 3, Interesting

    Hi!

    You may well have seen a grocery store chain experiment with prices--that's a practice that's been going on for decades. (Grocery stores routinely change different prices in different neighborhoods--a few cents more in rich neighborhoods (where consumers will pay more for convenience) and a few cents less in poor neighborhoods (where consumers may be more price-sensitive). The "frequent shopper" card systems won't really impact that--grocery stores can map price/demand (elasticity) curves already.

    What the frequent shopper programs do is help the stores manage what products get displayed, how they get displayed, and how they are priced. They do this by identifying the "core customers"--both of the chain, and of that particular store.

    Most consumers purchase most of their groceries at one particular store. They might shop at a different store (it's adjacent to your child's school, so you can stop in on your way to work) occasionally, but that big hundred-bucks-a-week trip usually happens the same place. By offering lower prices on selected items, the stores entice the frequent shopper to sign up for the card, and permit his shopping habits to be tracked. While this offers the theoretical possibility of monitoring the customer (we get our prescription drugs at the grocery store--if I start getting scrips filled for AZT, does that mean I have AIDS?), it offers the immediate opportunity of selling coupons to advertisers. (To wit: I buy dog food--even when I am not buying dog food in that particular trip, I almost always get a dog food coupon at the register.)

    The real advantage of a frequent shopping card, though, is identifying the buying habits--in the aggregate--of the store's core buyers. It helps enormously in making "plan-o-gram" decisions: how much of what to stock where. Example: last week the deli ran out of salmon four days running. Should we increase our daily order of salmon? Well--if our data shows that most of that salmon was bought by frequent shoppers, the answer is obviously yes--these are customers who will likely be back for more seafood. On the other hand, if very few of our frequent shoppers bought that salmon, it might be wise to wait--we may have had a statistical cluster of salmon-swallowing tourists in the neighborhood. In a similar way, we can identify whether our core customers buy more of our store brands or the name brands for particular products. We may find differences between this behavior in different stores: in stores where our brands do better, we give those brands more space; where our core customers prefer the name brands, we give the name brands more shelf space. In any case, we tailor the shelf space in each store to focus on the product mix favored by the frequent shoppers in that store--that may mean more salmon in some stores, and more produce in others. (Real live example: there is a chain grocery store in Morrisville, Vermont--a tiny town thirty miles from the Canadian border--that has five different varieties of fresh mushrooms in the produce section on any given day. Why? Because their core customers like mushrooms. [Real Vermonters might suggest that this store caters to quiche-eating flatlanders, and offer this as proof, but I digress....)

    In the example that you cite:

    ...Next thing you know, my 79 cent loaf costs $1.39 and I'm supposed to feel lucky when they sometimes offer a special membership price of $1.10. Uh huh.

    The store might test different prices to determine your resistance to a price increase (this is called "elasticity" by economists--elasticity is to Econ majors as pointers are to CS majors: if you don't get the concept, you tend to go find another major). If you're going to buy French bread, and you're willing to pay $1.39, that's the price. The frequent shopper cards may help in letting the store measure price resistance among the core shoppers (that is, if 80% of the store's french bread is sold to frequent shopper cardholders, and they demonstrate a near-horizontal elasticity curve [change the price, they don't care] then the store can safely hike the price of french bread). But stores have measured elasticity like this, as I wrote above, for decades--all the frequent shopper cards do is let them measure price resistance more accurately.

    John Murdoch

  70. Neilson Ratings by tycage · · Score: 2

    Things like this could make the Neilson ratings a thing of the past!

    Shows could be canceled or renewed based on who actually watched them. Instead of a sampling which may or may not reflect the actualy popularity of a show (I know it has a good confidence interval and all, but it's still just a sampling), this kind of thing would tell the networks what people really watch!

    Knowing something like this was the case, I'd be more likely to watch reruns! I often skip reruns to catch up on other things, but if I knew I could help make sure my favorite show stayed on the air by watching reruns, I'd be much more likely to watch them.

    Frankly, as long as they are tracking what I personally am watching, i.e. I'm just a statistic, I don't have any problem with it.

    --Ty

    1. Re:Neilson Ratings by interstellar_donkey · · Score: 2
      There is a flip side to that:

      Shows will be continued or canceled not just based on how many people watch, but what types of people watch. Millions could enjoy a show, but unless those millions sit in a specific target demographic, it could still fail.

      This is all well and good right now while if you sit in the 18-35 year old high disposable income, but watch what happens to your favorite shows when you're older and your money goes to the mortgage or into bank.

      --
      The Internet is generally stupid
  71. Microsoft, watching what you Drink by p3bf · · Score: 2, Interesting

    In related news, Starbucks's coffee card, one likely gift to be in your stocking, comes with an interesting caveat... if you want any value-add to your card, you have to tie it to a Microsoft .NET Passport account.

    All your coffee are belong to us.

    --
    Slashdot: Everything in Moderation, including Moderation itself.
  72. no sense by tripletwentie · · Score: 1

    I'm a avid Microsoft user. I use Microsoft at work and at home, although I do have an installation of Red Hat.

    Microsoft has revolutionized the computer industry, and for that I thank you. They have the software and os industry by the neck, without Microsoft products we would seize to function. With the new introduction of XP, new anti-copying functions, MSN and the ever popular Passport they gather information about us that we wouldn't even know we had. But at what point do you say hold on Big Brother? My privacy is being challenged everday when I hit the internet. Why then does it have to be bastardized when i'm surfing the Tube?

    Is microsoft installing cameras in the XBox to figure what genre of people are playing and what games are being played the longest? Give me a break, it's riduculus?

    --some who loves to hate Microsoft

    1. Re:no sense by Anonymous Coward · · Score: 0

      Microsoft has done plenty for the industry, but hasn't helped you put together coherent sentences, punctuate, or spell. Maybe Bill sells junior high tutoring software.

  73. True -- already automated solutions for stocking by webwench_72 · · Score: 1

    You're right that simple eyeballing will tell a good stocker or store manager which products and brands are selling, and which aren't.

    Better yet, point-of-sale software in grocery stores already is generally capable of determining which brands are selling faster at which stores in an automated fashion -- per-customer sales are mostly irrelevant for this purpose. (Unless, let's say, around July 4 you could tell from your card usage that relatively few customers purchase relatively large numbers of cases of beer, customers who generally don't purchase any beer at all -- in which case you could adjust your sales and quantity discount schemes. Of course, you could get this from sales receipts that are not associated with named customers, only with anonymous sales transactions.)

    Believe me, stores know the sales patterns for their stores, even without customer cards -- which underscores the fact that the cards are used mostly for marketing purposes.

    --

  74. Re:Combine this is psychological profiling by afniv · · Score: 2

    So if the police interviewed your coworkers, they wouldn't figure that out? I would think the police can make a better profile of you by interviewing people close to you than using Microsoft's database.

    And I doubt the police will have a case where the suspect "responds favorably to commercials that use humor", and get a list of those who do for interviews. Do you get pulled over becuase you drive a Honda and a Honda was recently used in a bank robbery? The police use department of motor vehicle records all the time!

    I see this issue as related more to marketing. I don't want 50 people calling/mailing/e-mailing offers for a computer because I happened to watch three commercials for computers. If I really want a computer, I'll research what I want and compare. But then not a single commercial prompted me to buy anything (but did provide an alternative choice during shopping). So maybe I'm not the right kind of consumer.

    --
    ~afniv
    "Man könnte froh sein, wenn die Luft so rein wäre wie das Bier"
    Richard von Weizs
  75. This is a joke!!! by Anonymous Coward · · Score: 0

    This is all we need it to have a bunch of people who think they know it all use stupid softweare to look at what we watch on tv! Now there will be all kinds of stupid stuuf on tv. Because you know they will only put on and use any thing that in any way helps them selfs!!!

  76. Re:Microsoft is Always Watching... [wrong] by Anonymous Coward · · Score: 0

    Riiiiight.

  77. They aren't learning the right things by hburch · · Score: 1

    Perhaps if they learned that telephone calls are anti-effective on me (I was going to subscribe to NYT until they called me soliciting for subscriptions), and e-mail is ineffictive unless I request it (although not so negative unless they fail to stop sending it), I'd be happier.

    However, they don't seem interested in learning such things.

  78. Let's all git nekid! by Anonymous Coward · · Score: 0

    Let's all go full head on and install cameras anywhere and every where we can and pump it out to every where we can.

    Who Knows, Maybe some of these nutcases will finally get a clue that we are all human, and stop being nutcases.

    Information overload is best fought with more information overload.

  79. Re:Combine this is psychological profiling by pubjames · · Score: 2

    Tin foil hat still firmly in place...

    So if the police interviewed your co-workers, they wouldn't figure that out?

    Yes, if you've got 50 people as suspects, the police can go interview your friends. But if you only know that the person probably lives in San Francisco...

    And I doubt the police will have a case where the suspect "responds favorably to commercials that use humor"

    That was just feeble humor - it wasn't meant to be taken seriously. However, what if the profile suggested a white man who had converted to Islam, living somewhere in San Francisco? And that's all you had to go on? Then you might be able to predict the suspects television preferences quite well, and they might be unusual, so Microsoft's records might suddenly become more interesting.

    Do you get pulled over because you drive a Honda and a Honda was recently used in a bank robbery?

    No, but if they know that it was a dark green Honda, and that the first letter of the number plate was X, and you have one of those, then you might find the police come knocking on your door.

    As a poster to Slashdot, you might be interested to know that recently the Secret Service paid a visit to interview someone who had posted an opinion on kuro5hin, to see if they were a potential threat or not. Yes, they read kuro5hin - they probably read (albeit automatically) Slashdot too.

  80. I don't watch commercials anymore... by berniecase · · Score: 1

    Now that I have a TiVo, I start watching a show long enough into it to skip the commercials. If I really want to watch commercials, I'll go to Adcritic and watch them there.

    I will say, I can watch a helluva lot more TV with the TiVo, though, and I have.

  81. Re:Double Standard Why is it OK That TiVO does thi by Anonymous Coward · · Score: 0

    There is nothing irrational about my extreme hatred of plastic sporks from Kentucky Fried Chicken.

  82. Interesting Relation to Mitnick by fallout · · Score: 1

    I thought this was interesting. Microsoft is teaming up with Predictive Networks, whose vice president happens to be Christopher Painter, the guy who nabbed Mitnick.


    Here is an article for those interested on Painter meeting up with Mitnick at a Bush Cyber-Security Conference.
    1. Re:Interesting Relation to Mitnick by Anonymous Coward · · Score: 0

      The guy who nabbed that smelly little 'social engineering' creep? A hero in my book.

  83. Re:Combine this is psychological profiling by Tackhead · · Score: 2
    > I would think the police can make a better profile of you by interviewing people close to you than using Microsoft's database.

    Sure, if they know they want you specifically.

    But if they're just going fishing, let's look at what was left out of the article:

    "So if the FBI came to us and said, 'We need to know what Joe Smith was watching last Tuesday,' we wouldn't be able to tell them," Oddo said. "First of all, we wouldn't know who Joe Smith was, but if the FBI went to his house and cracked open his set-top box and somehow figured out he was ID 254238, we still wouldn't be able to tell them what he watched last Tuesday. We would be able to tell them that Joe watches a lot of baseball, likes Situation Comedies, and responds favorably to commercials that use humor."
    "Please give us the set-top-box ID numbers of all people who match the following set of targeted criteria -- people who watch Babylon 5 but who no longer watch any network news. Please give us a copy of the database that matches set-top ID numbers with credit card billing records. The Night Watch will take it from there."

    Frankly, why the FBI doesn't do this now via subpoena to Doubleclick and the company DC bought with the intention of matching online profiles with real-world identities is beyond me.

    ("Show me all 15-year old rappers with wack rhymes living with confirmed nutbars in Marin County who recently purchased Autobiography of Malcolm X through Amazon with their mother's credit card...")

  84. So what you're saying is... by cyclist1200 · · Score: 0

    Who's watching the watchers?

    Microsoft!

    *Shudder*
    We return you to your regularly scheduled BSOD.

  85. Re:Double Standard Why is it OK That TiVO does thi by Anonymous Coward · · Score: 0
    skrowl wrote: [Why is it OK That TiVO does this] ...but you linux kids here at slashdot (yes I realize there are a handful like me that LIKE Microsoft) are all up in arms that Microsoft is doing it?

    First of all: it might surprise you to learn that not everyone who reads Slashdot is a Linux groupie. However you'd probably be pretty safe in guessing that most who read Slashdot are suspicious of any Microsoft initiative. If you don't understand why that might be, I suggest you haven't been paying attention.

    Secondly, as regards to TiVo: I don't regard it as "ok." Which is why I don't own a TiVo. The day somebody markets a box that works just like my VCR or DVD player--in that it doesn't require some lame "subscription" that costs me a recurring hit and opens me up to "tracking" of some sort-- I'll consider it. Until then, they can keep 'em.

    You all know that if it were 50x better than the competition you still wouldn't buy it because it said Microsoft on it and you have this irrational hatred for them...

    You got that part right. More or less. True, I absolutely refuse to have a Microsoft product in the house. But it's not due to "hatred." I don't "hate" Microsoft. I simply believe their products suck and their business practices are even worse. It's not "irrational" any more than the dislike some Soviet citizens had for their government was "irrational." Tho the Soviet regime did have a tendency to classify disagreement with it as a form of "insanity." Wouldn't surprise me if Billy G. and his cult following felt the same way about dislike for All That Is Microsoft.

    I'm glad you're happy in your Microsoft World, tho. Truly I am. It's important to be happy. Probably more important than anything else, wouldn't you agree? (Pay no attention to the man behind the curtain!)

  86. Mis-targeting. by Anonymous Coward · · Score: 1, Interesting

    Suppose I try to watch Futurama but a ballgame is on, or some post game show, neither of which interest me. What do I do? Generally I turn the sound low (but not muted) and ignore the TV until the stuff I don't care about is over, and then watch what I tuned in for. Or I end up turning the set off in disgust if Futurama isn't aired at all.

    So, what does the profiler say? That I like post game shows? No, I most certainly do not like them.

    I'm a little concerned about data collection and targetted advertising, but I'm more concerned about the data being wrong or misinterpreted and ending up with more of the stuff I didn't want in the first place.

    1. Re:Mis-targeting. by zbuffered · · Score: 1

      Well that's certainly not going to make your profile *more* accurate, but they won't start showing you more programs from the Oxygen channel, so it's not going to totally ruin you.

      --
      Synergy is your friend
  87. I don't like being manipulated by sam_handelman · · Score: 3, Insightful

    Which means, yes, that I don't like marketing. In the final analysis, while I agree we can never eradicate the marketing/promotion/advertising sector of our economy, I think that it's clearly bloated and that, more importantly, it is not, as a whole, serving the needs of the larger society.

    In particular, it is not good for us to have people observe what we do, and then try and configure our cultural environment, which is a huge part of what constructs our consciousness, as adults as well as as children, in order to get us to part with our money.

    I don't want people to find out that I'm an (act surprised) environmentalist, and that start spinning every malarky under the sun as being environmental (Dow-corning hugs trees!) I don't want people tracking my eating habits and advertising junk food when my blood sugar is low. Even if the targeted advertisements aren't 1) lies or 2) promoting an action which is detrimonious to my health or well-being, I don't want them to be tailored in such a fashion that I am less likely to just tune them out.

    Why do I care? Because, even though I don't view myself as especially vulnerable to advertisements, my thoughts and ideas can still be affected by the things, and if real scientific cleverness is applied to the question of "how can we find out what sort of ad this demographic group will respond to?", then, well, damn, they'll come up with ads that more people in my cohort will respond to. Even if those ads don't succeed in selling me more stuff, I think that the advertisers will successfully identify things that make those ads poison my thought processes for a longer time.

    Let me say also that most justifications that people come up with for having an advertising sector to the economy at all are blatantly self serving.

    --
    The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
  88. Yes, it is just like that. by Erris · · Score: 3, Insightful
    I can't get too worked up about this... as long as the consumer knows when he buys a Microsoft TV product that it 'comes with' this kind of monitoring. That, to me, is the key -- full and open disclosure, and a consumer educated enough to know what that means.

    Bingo! The article was made to make sure you know and have a valid reference, not to get your worked up. Most people who read Slashdot knew that M$ would be doing this. Now we have a place to point because the brazen bitches have admitted what they are going to do. Don't look to M$ to make anyone aware of what they will do with the information. 99.99% (If they manage to sell 10,000, heh!) of people who buy this will have no idea.

    Strangely enough, this is much closer to the grocery store card than you might think. I've never, ever seen a grocery store card contract that says, "we will collect infomation on your buying habbits to sell to advertisers, the FBI or anyone else who will pay, and the information will be passed on to creditors in case of chapter 11 filing by this company." I have, however, lived in a place where there were NO grocery stores that did not REQUIRE one of their stupid cards to buy groceries with a check. "Security" against bad checks is the only reason I've ever heard. The alternatives were to carry cash (inconvienent) or use a credit card (even more invasive).

    What these companies are abusing is your image for comercial gain without your consent. While a collection of buying habbits, credit records and contact information may not look like a photograph or other traditional likeness, it is a model of your person. Just like that photograph, it is built entirely at the expense of the abuser. In the US, at least, use of your image for comercial purposes without express written consent is against the law.

    --
    DMCA, Hollings, Palladium. What might have sounded like paranoia is now common sense.
  89. Re:Double Standard Why is it OK That TiVO does thi by Anonymous Coward · · Score: 0

    He didn't say it WAS 50x better. He said EVEN if it was. And he's right.

  90. Dude, wider IS better! by Kombat · · Score: 0, Offtopic
    I don't want to go anywhere today and wider is not better.

    In the context of automobiles, a wider track equates to improved stability and better cornering and safety. I've seen your .sig before, and bite my tongue every time I read it, because it's stupid. You seem to be opposing logic, simply because GM chose to latch onto that particular tidbit as a marketing slogan. Well, I'm sorry, but just because you hate the way the fact is being used doesn't make the fact itself any less true.

    There's a reason why tall, narrow SUVs roll over all the time, and why Corvettes never do. Can you guess what that reason is?

    --
    Like woodworking? Build your own picture frames.
    1. Re:Dude, wider IS better! by Noel · · Score: 1
      There's a reason why tall, narrow SUVs roll over all the time, and why Corvettes never do. Can you guess what that reason is?

      Ah, I see. So the Corvette is by far the most likely of all of these vehicles to roll over, right?

      Hint: it's not the width, it's the ratio of CG height to width. Wider is not *always* better...

    2. Re:Dude, wider IS better! by TurboRoot · · Score: 1

      If you wanna be technical, wider is not really better. All it does is make your car a more pain in the ass to park. I'd rather have a smaller car.

      As far as stability, better cornering, and safety goes.... get a firmer spring rate in your suspension and you will achive the same thing without being a road hog.

      It is simple physics.

  91. targeted commercials... by josepha48 · · Score: 2
    what men don't like watching commercials about the 'wonder bra'???

    Oh come on, don't tell me you don't love those mother daughter commercials about tampons... ROTFLOL..

    Today they target by demographic and what they think is watching, tomorrow they target by who they know is watching.

    Why do I feel like somebodies watching me???

    --

    Only 'flamers' flame!

    1. Re:targeted commercials... by rholland356 · · Score: 1

      "No douche for you!"

      You know, the *only* thing Bill Gates has targeted is your wallet, and this technology just inches his grubby fingers a little bit closer.

      He'd absolutely *love* to have you send him your paychecks so he could craft a perfect world for you.

      RH

  92. New MS Catchphrase by Anonymous Coward · · Score: 0

    "We know what you did today"

    ^__^

  93. Re:Double Standard Why is it OK That TiVO does thi by 5KVGhost · · Score: 1

    Yup. The current method of calculating ratings is badly flawed. I'm really tired of shows I like and watch being cancelled, or used as sacrificial pawns against whatever the current ratings blockbuster on the competing network might be. If aggregate viewing statistics can improve the situation then I'll be happy to chip in.

  94. Rewards and Penalties by virg_mattes · · Score: 2

    > Meaning, prices are slightly inflated, and then 'discounted'
    > to those who give up their personal information. That's my opinion, anyhow.


    You're certainly not alone, but my research suggests it's a real discount. Now, my research was by the highly unscientific method of comparing the "no card" price in the stores with cards to the price in stores that didn't offer cards, but it seems they really are paying you for your secrets. I'm certain that some price jacking does take place, but on the whole it doesn't seem to be a scam.

    Virg

    1. Re:Rewards and Penalties by snilloc · · Score: 1
      Once upon a time, a store chain in my area advertised that if the store got a discount from a manufacturer, then they would pass the savings on to the consumer. "Bonus Buy" - look for the little flags...

      Now you need the "bonus card" to get the bonus buy...

  95. Video Firewall by Anonymous Coward · · Score: 0

    Any information on the protocols these moronic systems use to communicate? I'd love to build a "video firewall" of sorts to either:

    1) Return the information they're expecting as all zeroes...

    2) Apply a pseudo-randomization algorithm to the info being returned...

    I absolutely refuse to be tracked, or profiled. I don't want to be in the damn database. I don't want the 'rewards' or 'loyalty' programs. I don't want 'targeted advertising' (hell, I skip it all anyway, and turn off the radio during ads...). I don't want to OPT-OUT, I want to OPT-IN (if I choose). I don't want spam, junk mail, or telemarketing. I DO want to be left alone to my own devices.

    1. Re:Video Firewall by phillymjs · · Score: 2

      I DO want to be left alone to my own devices.

      If Microsoft is making those devices, or partnered with the company that is, you can forget about being left alone.

      Eventually these companies will become so dependent on the sales of demographic data that they'll either charge you an addtional monthly fee to opt out, or make giving up your data a condition of the service, which would promptly wink out if you started returning zeros in place of the sweet, sweet data they were expecting.

      ~Philly

  96. Verbal Kint? No, it's... by Anonymous Coward · · Score: 0

    >The greatest trick the devil pulled was
    >convincing the world he didn't exist -- Verbal
    >Kint, The Usual Suspects)

    Don't you mean KAISER SORSAI?!!! (spelling off, I'm sure)

  97. My long pointless story, with something of a moral by dachshund · · Score: 1
    How much do you hate telemarketers who call up and say "hi, can I clean your chimney?" and you say "sure, if you can find it. I have no fireplace!", frustrated at the irrelevance of the sales call. If, on the other hand, you get the call "Hi, it's Bob from Shyzmecca BMW. I see you bought a 328i last year, and at your last oil change, you had 16,000 miles on it.

    I used to work for a major long-distance provider. They were kind enough to reimburse most of my long-distance & local charges, which made choosing my phone company a breeze. From time to time (ie, once a week), I would get a telemarketing call from another long-distance company, eager to sell me on their newest hairbrained scheme (what, pay for my long-distance calls, are you nuts??)

    It was one of the singular joys of my telemarketing experience to stop that guy, not 5 seconds into his spiel: "I don't want to waste your time, I work for [X], and get my long-distance free. If you've got a more competitive plan, I'd love to hear about it."

    I suppose if you've been put off or hung up on fifty times in a row, that's at least a new one. There'd generally be a slight pause, then oftentimes a genuine laugh from the guy/gal on the other end. I could hang up the phone without that pesky anger/guilt I get when I have to blow off a marketer (who's generally some poor schmuck who's only being obnoxious to pay his bills.) The calls were so poorly targetted that getting rid of them was painless.

    Er, so my point... I hate getting poorly targetted phone calls, but it's so damn easy to get rid of the things you have no interest in. I don't have a fireplace, so it's easy to deal with that chimney-sweeper. On the other hand, if a marketer knows that I bought a new BMW last year (I wish), and that I regularly have the oil changed by his competitor, he's got incentive to be a whole lot more persistent. Now, if the number of marketing calls I get per week goes down as a result of this technology, that's great. But somehow I doubt that'll be the result.

  98. OT: Verbal Kint by maroberts · · Score: 1

    It's claimed that none of the actors who did the movie knew who Kayzer Sose (also off, but closer) was till the end of the movie.

    If you look at a script you can see its Verbal who says it. And don't give the plot away to those who haven't seen it!

    --

    Donte Alistair Anderson Roberts - hi son!
    Karma: Chameleon

  99. MS turning Redmond, WA into Mordor by spector30 · · Score: 1

    Was just looking around at some cool things they are marketing from the Lord of the Rings movie that is due out in a little over a week. WOO HOO! I came across this quote from the books:

    One Ring to rule them all, One ring to find them,
    One Ring to bring them all and in the darkness bind them
    In the land of Mordor where the shadows lie.

    All I could think of when I read this was: Microsoft - Where do you want us to tell you to go today?

    So with a little rewrite we end up with Microsoft's actual marketing strategy:

    One OS to rule them all, One OS to find them,
    One OS to bring them all (to the Internet) and in the darkness bind them
    In the land of Microsoft where the shadows lie.

    --
    If Darwin was right, you'd be dead by now.
  100. Bwahahaha. Don't own a TV. Got a life instead by crovira · · Score: 2

    When you find yourself flipping through ninety five channels and the most interesting thing on there can't slop the flipping, its time to read a book, kiss the girlfriend or slam out some code.

    Nuff said.

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
  101. Re:Double Standard Why is it OK That TiVO does thi by Anonymous Coward · · Score: 0

    Is it legal to compete with Microsoft now?

  102. Some info about MSTV by bitdamaged · · Score: 1

    I actually work in the Interactive TV Space and just attended a conference related to this at the MS Mt View campus.

    Just some general info.

    First this only affect the cable systems which choose to use the MSTV platform. Right now that's only 1 in the US (a few others scattered around the globe) and that's Charter Communications (owned by Paul Allen hmmm.) And their rollout is still in the real early stages.

    The use of MSTV is all via a Set-Top Box, so this is not something that will be sneaked into your house. And something not new, most PVR's (Personal Video Recorders) do the same thing and Direct TV is trying to do something like this via it's Wink Platform.

    How most of these systems work is via "Virtual Channels" which are actually HTML based sites that can be viewed via a TV optimized for TV as well. Though some implementations allow general browsing most sites look like crap on TV so a lot of operators are going with a "Walled Garden" approach and only allowing select operators show. Any system that rolls these out will track almost anywhere you go since all calls will go through a centralized server. Basically when a user views a page it gets grabbed from a standard web server and converted to MPEG2 and piped back to the viewer. This is the general approach whether you use MS or not.

    One of the issues here is that most users will only be interacting via remote so many are implemeting virtual "wallets" to make purchasing via TV easier. So yes if you use the MSTV servcice the cable operator (not necessarily MS) will be able to track everywhere you go and all that you purchase on their system.

    However since it's through your cable operator they allready have a lot of your vitals anyway just by having you sign up for the service.

    As an aside most of the personalized ads here (particularily on the MS system) are not TV ads, it refers to the ads on "Virtual Channels"

    Hmm I hope this clears some stuff up.

    --
    "Not all chemicals are bad. Without chemicals such as hydrogen and oxygen, for example, there would be no way to m
  103. Re:Combine this is psychological profiling by Medieval · · Score: 1
    No, but if they know that it was a dark green Honda, and that the first letter of the number plate was X, and you have one of those, then you might find the police come knocking on your door.

    And the problem with this is .. what? How many dark green Hondas with a license plate that starts with the letter X are there, and how many of them belong to people who live in SanFran? Police detectives do go to people's houses to ask them a few questions based on evidence like "he was driving a light green VW beetle, and the license plate started with MJ.. something" all the time, and I see nothing wrong with this.

  104. Blue = Country Music Channel by mknapp905 · · Score: 1

    Hmm I would think that one would want something up-beat when you are feeling blue. If I were cleaning and feeling blue, and the Country Music Channel came on, I think I would kill myself

    --
    If you choose not to decide, you still have made a choice. RUSH
  105. Benefits for Programming by ruzel · · Score: 1

    I'm not crazy about the idea, but also believe there's no stopping it. Fortuantele, one of the benefits might be television producers understanding more about their audience and producing better shows because of increased pressure. If television networks (ala Max Headroom 20 Minutes into the Future) are watching realtime response to their programming, they might be less inclined to put so much crap on.

    _____________________

  106. Re:Not necessarily--tracking affects what's in sto by Chris+Johnson · · Score: 2
    Well, I hope that this does represent something of a new development- you're absolutely right but interestingly I may be seeing it happen in my own hometown with ONE supermarket available.

    I am a Coke-drinking slashdot geek, but will also tolerate Code Red and Mtn. Dew. I like to consume mass quantities of soda pop ;)

    Recently the local store hiked prices of 2 liter bottles of Coke to $1.39 in an effort to see if they could. I shit a brick, and swore I'd simply not buy it at that price. Loaded up on Code Red instead, cashiers remarking 'what, no Coca-Cola?', and that only when it was on sale for 99 or 89 cents. If there wasn't anything for 99 or 89 cents, I'd drink tea, or water. I was _not_ about to get jerked around on what I considered a staple beverage (shudder).

    Suddenly- either Coke or Dew are _always_ on sale now, to card holders- and often at 89 cents- and O could float a raft with how much I bought, stocking up while it was cheap.

    It seems that some types of tight consumer monitoring ARE beneficial, granting only one key point: you've GOT to be willing to refuse to buy what you don't like! I seem to have personally put a big 'don't even think about it' into the data for hiking the price of Coke- other people reacted the same as they mistrust this supermarket anyhow, and the result was, sales got SO hammered and people were SO prone to hunt down only the sale items that the store quickly learned to offer competitive prices, even with stores in larger towns with actual competition. I wouldn't have believed it, but it's happening.

    One key point there is, this particular area is the subject of direct competition between Coke and Pepsi, even in this store that's alone in the town. The store could price everything at $1.50 and still sell vaguely well due to location- but it sets up a situation where Pepsi can run a sale at 99 cents and _hammer_ the _crap_ out of Coke sales for that week. The additional price pressure makes the effect even more striking. Coke's only recourse is- another sale! So they alternate weeks at 99 cents or 89 cents, and you need only wait.

    I wonder how a similar effect can be made to happen in the computer industry, or other industries that seem to be wedged into a non-price-sensitive mode? If we had two Microsofts we could play them off against each other like that. People have been doing this for PC vendors for a long time...

  107. I'm paranoid by Anonymous Coward · · Score: 0

    The older I get the more paranoid I get. Sure personalized ads sounds nice, but it also scares the sh#t out of me. Then again, I have friends that work at these web site analysis companies, and its scary what they are doing TODAY!

    Did you know that these ad tracking companies are correlating their browsing with the logs from your ISP? That's right...they definitely know who you are, and what you are surfing to. It's already happening today.

    Scary stuff:

    1. MS/Tivo are monitoring your tv watching. How long until this information is used against you in a criminal trial? Something like "We notice that you've been watching a lot of 'Buffy the Vampire Slayer', and yet you claim you are not attracted to underage women?"
    2. How long until someone hacks into your Tivo and gets this information as well? Interested in knowing when Mr X is going to be out of the house? Hmmm, lets see when his television is usually powered off.

    The problem is, once you start tracking it, where do you draw the line?

    I belong to the group of people who believe that information about me should be PRIVATE. Sure I can share it with the world, but only if I CHOOSE, and I PROFIT. Why let another company profit from my information, and without my choice as to who gets the information?

    Yes, I'm paranoid...but then I work for a research group that works on televisions that communicate with your refrigerator, and other devices in your home. I am creating a lot of end-user value, but also opening up the home to huge privacy problems.

    This truly is the information age.

  108. I don't exist... by the.pornlord · · Score: 1

    Well, since I FFWD through ALL the ads when I record a program, will this device decide that I don't like anything and stop showing me ads? I don't shop through MSN or any subsiduaries, and when online information is collected from me, I try to make it as bogus as possible. When the time comes for those optional surveys, I suddenly become an 88 year-old who is concerned only with Martha Stewart. In brick and mortar stores all my payments are done with cash. The information that I give them there is falsified as well. Remember, they can only learn as much about you as you let the.

  109. How do they do that? by Anonymous Coward · · Score: 0

    "to tell them that Joe watches a lot of baseball, likes Situation Comedies, and
    responds favorably to commercials that use humor."

    I understand how they know he likes baseball and situation comedies, but how do they know he responds favorably to humorous commericals?

  110. Microsoft and Others by Anonymous Coward · · Score: 0

    Microsoft and others are NOT watching us so they can give us more of what we want. All these major media corporations are watching to see what is popular so they can extort more money from us to get it.

    Take for example the actions of AT&T Broadband (my cable TV provider). Over the past year, they have, one channel at a time, taken away the most popular channels from "basic cable" and told us if we want them back we have to subscripe to their "digital cable" service to get it back (at 4 times the price).

    So, don't be fooled by these marketing spin doctors who tell you they're watching you for your benefit. They have absolutely NO interest in your benefit. Their ONLY interest is THEIR benefit. If the cable company was truely interested in my benefit, they would put a video multiplexor in my house and give me line item pricing so I could subscribe to the individual channels that I want. And, those channels would be available to all the TV's in my house without having to pay rent (extortion) for those "spy" boxes they want to put on every TV in my house.

  111. Wasn't Microsoft doing this on the net ? by Anonymous Coward · · Score: 0

    It is easier to "kill" netsacapes if they
    can spot them ealier!!

  112. Re:Double Standard Why is it OK That TiVO does thi by sparkyz · · Score: 1

    I didn't say that he said that he did what she said, oh screw it.

    --
    Oops
  113. Re:Not necessarily--tracking affects what's in sto by cafeman · · Score: 2

    Good post - excellent application of elasticity theory. My only quibble is that while it holds true in theory, it falls down in practice. Price elasticity is based on personal utility, which cannot be aggregated (in a mathematical sense - this has been proven, but is overlooked in most undergrad economics for simplicity). This has some fairly major impacts on micro and macro in general, but in this case, the assumption that a demand curve can be extrapolated is therefore flawed. You can only therefore predict what you have already observed. If you increase the price from $1.00 to $1.10 and your consumers continue to buy the same quantity, you're lucky. However, that is no guarantee that the same will happen if you increase the price to $1.11.

    However, you've hit the nail on the head when you say tracking purchases helps you to know formally whether a price change has had an impact on purchases, and if so, on what type of consumer it has had an impact on. You can then extrapolate this to your broader population and forecast demand / profitability. The supply chain stuff potentially offers huge savings. Good data rocks :)

    --
    This is your life, and it's ending one minute at a time.
  114. Finally, an MS action I don't care about by KlausBreuer · · Score: 1

    Yes! Normally, I get plenty pi^H^Hirritated by the actions of Our Borg Friends, but this time I don't care at all.

    So they're tracking your TV habits? Have fun tracking mine. I don't have a TV. I don't want a TV. I will never, ever, own a TV.

    Try it for a year or so. Really. It's fascinating to see how much mainstream life passes you by (you can't understand half the conversations of your cow-orkers anymore), but you also get any amount of free time which you can use to hack and - yes - read.
    Lots of people will tell you "I also watch very little TV, just a bit of X, Y and some Z. And A. And B and C, when it's good". Mhm. Sounds like we should open TV Anonymous.

    Have fun, MS. Spy on the couch potatoes.

    --
    Free PC version of ChipWits at http://www.breueronline.de/klaus/chipwits/
  115. On the same subject... by Uttles · · Score: 1

    You should go back and watch the Buddy Lee and Miller High Life commercials too... maybe I'm just crazy but they really crack me up

    --

    ~ now you know
  116. Re:Microsoft is Always Watching... TV, Net, Anythi by Anonymous Coward · · Score: 0

    Focus on the negative, and that's all you'll ever see.

  117. Well, MS has Spyware in IE anyway. by Anonymous Coward · · Score: 0

    This ain't new. Microsoft's Internet Explorer contains spyware. Infact, this is exactly why I use Mozilla.