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Is Starband's Satellite Internet Service Palatable?

George Thomas asks: "Since Centurytel bought out my local teleco, my internet access has been limited to about 14k compared to the 48k I previously enjoyed. I am interested in reader experiences and/or comments about internet access by satelite dish, specifically Dish Networks, because they offer 128k up and 350k down. I live in a rural area and cable is not a viable option. I am currently running Red Hat 7.2 on an old Supermicro LX series dual PII MB. I have USB ports native to the board, but don't have a clue whether they will work with the USB modem supplied with the hardware package. Also I can boot to Windows95 with LiLo, but my copy of Windows doesn't support USB. I can replace the MB if necessary, but would rather not if I can avoid doing that. Any help will be gratefully appreciated." Of course, Dish Network used to be a reseller for Starband. Now, it appears that things have flip-flopped and Starband is now offering 'upgrades' for Dish Network service. So are any of you Slashdot readers current Starband customers? If so, please share your thoughts on the service.

258 comments

  1. Not for gaming... by geckofiend · · Score: 5, Informative

    The CW I was handed when I looked into satelite ISP services is that the high latency of the connection makes it useless for gaming.

    If you want to surf the net or read email you're fine. Try anything which requires a low ping time and you're hosed.

    YMMV but I steered clear. (Then again I can still at least manage a 45k connection.)

    1. Re:Not for gaming... by Shamanin · · Score: 3, Interesting

      Though ping (ICMP level) results may be high, TCP/IP level communication can be optimized by the modem vendor using higher level protocols such as TCP-PEP (TCP with Performance Enhancing Proxies) which minimizes the traffic that has to traverse the modem => satellite => modem path. These optimizations along with IP QoS (Quality of Service field in IP packets) is what to look for when shopping for IP over Satellite vendors.

      --
      come on fhqwhgads
    2. Re:Not for gaming... by Darkstar9969 · · Score: 1
      Not for work at home types either so long as your employer requires you use a VPN. I support the Nortel client/switches using IPsec. You can't even get it through the satellite systems due to software compression. They are not well suited to VPN connections anyway due to the latency of getting your signal from earth to space to earth again.

      The previous poster was correct. If you want to pull webpages and check email in a rural area satellite may be the way to go. Wireless providers are popping up all the time so don't count those out.

      Whatever you do...DON'T do ISDN unless you are REALLY jonsing for speed faster than your 56k. It is expensive.

      N'Joy

      --
      MMMmmmmmm....erotic cakes!!! Homer J. Simpson - Treehouse of Horror VI
    3. Re:Not for gaming... by T5 · · Score: 1

      No matter what the optimization through caching provides, until someone solves the pesky little problem of increasing the speed of microwave transmissions using tachyons to reduce round-trip propagation delays to a mere fraction of what they are now, you'll find that bzflag and other FPS games are right out of the question.

    4. Re:Not for gaming... by copec · · Score: 1

      true, but I think what he was trying to say that even web browsing can be sped up due to proxy use. Otherwise every single image or whatever on a page needs to get a request.

      With a proxy, it sends the whole request for the page, and sends the whole thing back. So instead of making say 12 connections and transfers at 700ms ping time, it makes one, thereby saving time for each seperate transfer.

    5. Re:Not for gaming... by Random+Feature · · Score: 2

      The modem adds 100ms of latency to each transaction. Period.

      Three parts to a TCP handshake, that's 300ms.

      Unless TCP-PEP does something about this? If it does, please share.

      The TOS bits aren't going to do any good once it hits the open Internet - most routers at peering points ignore the QoS bits because there isn't any incentive for peers to provide better quality of service to a competitors customers.

      End-to-end QoS over the public internet is technically feasible by utilizing TOS bits, but won't happen unless there's a financial incentive involved.

      Not that this should be a surprise to anyone. Greed is what drives the Internet now, thanks to corporations.

      --
      I don't have a solution, but I certainly admire the problem.
    6. Re:Not for gaming... by Shamanin · · Score: 1

      The three part handshaking is optimized through spoofing by each proxy (the local proxy sending an ACK back without traversing the full path, etc.)... ModemA ProxyA Satellite ProxyB Gateway ModemB Internet But TOS bits ARE good until you hit the open Internet. Therefore, vendors can control performance from modem => satellite => gateway modem.

      --
      come on fhqwhgads
    7. Re:Not for gaming... by Random+Feature · · Score: 2

      Ahhhh.... so a modified form of TCP rate shaping is used. Interesting notion and excellent idea!

      That's really different from the way most products that claim to optimize TCP for modem connections work. I wonder why it hasn't caught on there?

      Is there a link for this spec? I'd like to read it - this is really cool stuff.

      Agreed - intranetwork control over the TOS bits will work. I'd like to see it work end-to-end, but that would just encourage degradation of /. traffic while corps w/$$$ got immediate delivery.

      --
      I don't have a solution, but I certainly admire the problem.
    8. Re:Not for gaming... by Shamanin · · Score: 1

      I believe that TCP-PEP is still in its infancy.

      Here is the general RFC for PEP implementations:
      http://www.ietf.org/rfc/rfc3135. txt

      Here is a mailing list archive for TCP-PEP:
      http://tcppep.grc.nasa.gov/tcppep/list/a rchive/

      As for the TOS bits, if you own the satellite network (be it classic bent pipe or mesh) and can require the intranet edge modem vendors to utilize it for QoS, you are controlling / minimizing the propogation delay (what I would call the last mile for satellite networks using IP).

      I think there will be a place for satellite IP outside of the realm of simple bulk data transfer. For instance, Boeing has a project under way for bouncing IP traffic from an airplane to a GEO (geosynchonous earth orbit) satellite to its terrestrial ground stations to connect to the internet. (see www.connexionbyboeing.com). In this case it is really the only option.

      --
      come on fhqwhgads
  2. Don't bother by First_In_Hell · · Score: 4, Informative

    getting a good signal is like pulling teeth, if the moon, sun, trees, and mars are not aligned correctly, you lose signal strength. I always seem to be operating at 50% of what they say I should be. Pure crap!

    1. Re:Don't bother by Anonymous Coward · · Score: 0

      I've been a long time starband user. I started with the Skyblaster PC and recently upgraded to the 360 system.

      I have NEVER had signal stength problems and I would suspect that your dish is not properly peaked, pointed.

      I have both Dish Network and Starband and find that even during heavy rain the TV goes before the starband internet access.

      Ignoring the gaming issue I would HIGHLY recommend starband, it's great and the 360 made things better and more reliable.

    2. Re:Don't bother by Deagol · · Score: 2

      Is SSH (or any remote terminal access) workable? I have some rural property that I'd like to move out to, but I need some kind of connectivity for telecommuting. I all need is SSH.

    3. Re:Don't bother by Chucow · · Score: 1

      Well, I don't know if I would go that far. A friend of mine has it and says that it has been reliable for him. Definetely not for gaming as was mentioned earlier to due the high latency (traveling through the sky for a while), but he says he hasn't had problems getting a good connection. Only complaint he has is that speed varies (ie While downloading goes from 100kb down to 40kb and then goes up to 80kb)

    4. Re:Don't bother by cdrudge · · Score: 2

      Please don't think about it if you need to do any type of interactive computing. Press a key now and a second or two later, it shows up. Think 2400 baud modem days. Sats work good for batch transfers, data streams, and the like. They suck in the interactivity department.

    5. Re:Don't bother by PD · · Score: 2

      Latency is different than speed. My 2400 baud modem had excellent latency, but viewing a page of text took a long time.

      This will be the exact opposite. A page of text will appear instantly, but each keystroke will take a second to turn around.

      So, think the OPPOSITE of a 2400 baud modem.

    6. Re:Don't bother by Anonymous Coward · · Score: 0

      It's expensive, finicky, Micro$oft only, has a high latency, but it's all I can get. Based on that it isn't so bad. Plus you get a static IP. No Win2k, though. You gotta run 95 or XP in emulation mode for the compresion software to run correctly.

    7. Re:Don't bother by cdrudge · · Score: 2

      Yes I know that...but the mind percieves it as being really slow. I have several sites in my organization that have sat connections. It feels like you are on an old modem when I telnet into them over the sat link. Type a character, wait for it to appear, type another one. If you are a good typer and type ahead, you hardly notice it until you want to go back and change something. File transfers do zip along once they get started and the pipeline gets full. Web pages seem like they take a while though. Most pages will open up multiple connections to download images et al. If they all open at the same time, the overall wait is only a second or two, but if they get staggered, then it feels like it takes a lot longer to download. You may be getting 60K/second, but if it takes a second or two to start to see something, you percieve it as taking longer.

    8. Re:Don't bother by JimPerlGuy · · Score: 1

      SSH works fine... VPN does not.

    9. Re:Don't bother by Anopheles · · Score: 1

      Getting a good signal (>80%) is very easy if you have a digital signal meter. If you aren't getting a good connection, contact your installer.

      Also, make sure there are no obstructions in the way of the signal, and that you are using RG-6 cable for both feeds.

      A good sturdy base is also required.

    10. Re:Don't bother by MadScientist · · Score: 1

      SSH is nearly unbearable. At best case, you have a 2-second delay, but there are often times when I wait 30 seconds to see things I just typed. If you have ANY other option, don't go StarBand.

      -dougl

      --
      Fun, affordable games
      Happy Kitchen Games
    11. Re:Don't bother by warsawcrew · · Score: 1

      I am actully a Starband installer. I have mixed feelings about the system. If you are looking just at download speeds, you will get plenty of bandwidth. But from what i have noticed its the page to page surfing where u will take the biggest hit. On just normal websurfing its faster than a dail up modem, but not by a lot, due to the fact that the signal has to travel up, then down, then find the data, send back up and back down. (also the gamming it pretty much out of the question) But i will say that they 360 system has improved it emensly. Its hit or miss, i have some customers who just fly, and some who arent as lucky.

    12. Re:Don't bother by Tony-A · · Score: 2

      I use both land-line (dial-up) and satellite, not quite at the same time. If I'm in a hurry, I go to the next room and use a computer routed through the land-line, otherwise I stay put and go through the satellite. If you can live without the feedback of an immediate echo, the satellite is pretty useable. You quickly learn that Cut&Paste (and PuTTY) is your friend.
      During "normal" hours it can be a royal pain sometimes with minute+ response times. The "always on" can be uncommunicative for hours at a time. Things are generally very useable from 1AM to 7AM with a second or 2 response.
      At the moment (5:40 CDT), the satellite is behaving itself, about second or 2 response, 3.3 Kbyte/sec download ftp transfer (from a 13Kbyte/sec capped DSL), usually 4 to 5 Kbyte/sec upload (during better times), I think I've seen some 80+ Kbyte/sec downloads, wee hours of course.

  3. USB Compatibility by KingKire64 · · Score: 1, Informative

    Ok... Well if The modem is USB 2.0 and you have 1.0 then it wont work. If The modem is USB 1.0 and you have 1.0 then it should work... Is the question more along the lines of will this work with linux Becuase if you upgrade to any newer version of windows you should have no problem. As for linux dont know.

    --
    "All I can tell the "lesser of two evils" folks is that if they keep voting for evil, they'll keep getting evil."-Lp.org
    1. Re:USB Compatibility by Anonymous Coward · · Score: 1, Informative

      Ok... Well if The modem is USB 2.0 and you have 1.0 then it wont work. If The modem is USB 1.0 and you have 1.0 then it should work... Is the question more along the lines of will this work with linux Becuase if you upgrade to any newer version of windows you should have no problem. As for linux dont know.

      Actually, USB 1.1 (or as you call it, 1.0) is completely compatible with 2.0. Any 2.0 device can plug into a 1.1 USB port and work perfectly - just at the 1.1 speed and not the faster speed that goes along with 2.0 :)

    2. Re:USB Compatibility by morcego · · Score: 1

      At least in Brazil (yeah, we have Easyband here, marketed by Embratel), the reports I received is that it works with Linux, but not very well, once it seems to depend on some kind of software that runs only on Windows.

      The exactly value varies, but seems it's somewhat 40-60% slower on Linux.

      --
      morcego
  4. Tech Support by Anonymous Coward · · Score: 1, Funny

    Holy Shit. This board isn't used for tech support questions.

  5. microsoft only by neomagi · · Score: 3, Informative

    i was consulting for a company that was interested in sat connectivity. it was the best option, until the tech support informed me that it had to connect to a Microsoft box, but they told me from there i could route to a linux firewall then to my network. that wasn t very long ago.

    1. Re:microsoft only by Anonymous Coward · · Score: 0

      That is the official line (remember M$ invested heavily in StarBand - the heavily was infered / the investment is fact).

      I looked at Starband a long time ago. A quick search brought up a hack to the StarBand 180 modem. Simply pull the USB daughter card and the unit defaulted to the Ethernet port ... no USB drivers / interface S/W required. Attach to your favorite firewall ... and you got it! That was then ... YMMV

      BTW: StarBand Tech Support would be a reason NOT to use the system. I made the simple query - "When will Linux - any variant - be supported?" It took over 4 months to get a answer - we don't know, we'd have to engineer a solution. This seems like the tech-equivalent of the movie "Clueless."

      All Windows-based systems are, by definition, fault tolerant ....
      They run Windows don't they!

  6. Viable? by resonator · · Score: 0

    I'm curious about how cable is not a "viable" option. Does your cable service charge a $600 equipment fee? (last I checked, that's where StarBand is at). Is it not a viable option, or just not an option?

    1. Re:Viable? by chuckwagon99 · · Score: 1

      If I had to guess, I'd assume not "viable" in the sense that there's no cable running out to his "rural area", but the telco would be happy to run the cable out to him and give him service, so long as his company will pay some huge (1000's of dollars) "cabling" fee to get it out there.

    2. Re:Viable? by duffbeer703 · · Score: 2, Interesting

      He lives in the sticks, if he has a cable company it is some nearly bankrupt mom-and-pop that can't afford the upgrade to be an ISP.

      I would suggest biting the bullet and buying a Windows 2000/XP machine. It may cost money, but your time should be worth more than fiddling to get a decade old OS to work with new equipment.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    3. Re:Viable? by kk5wa · · Score: 1

      Cable doesn't make it out that far. Trust me...I live in the sticks, and am in almost the exact same position. The cable ends 4.5 miles from my home.

      --
      sine puella vita suget
    4. Re:Viable? by Kamel+Jockey · · Score: 3, Insightful

      I'm curious about how cable is not a "viable" option

      Cable TV itself, much less broadband internet access, just may not be available. In a rural area, this problem is exacerbated by the high costs incurred by a cable company just to set up basic cable TV service. I have many friends in rural areas who have to use satellite just to watch TV because cable TV service isn't available. Unlike with the phone companies, which have to provide phone service to all parts of the USA, there is no such requirement for cable TV providers. Hence, it doesn't look like this problem will "eventually" be solved in the short term.

      --
      In case of fire, do not use elevator. Use water!
    5. Re:Viable? by werdnab · · Score: 1, Informative

      In my case, cable is along my road, but it will cost me $1K to bring it up the driveway (long driveway). And that is not including any equipment. I have DirectTV, they offer sattellite internet service also, but that is only one way, down. You still need a DSL to go up, er, out. Now, why would anyone do that? If DSL is available in your location, why have both?

    6. Re:Viable? by Anonymous Coward · · Score: 0

      The cable ends 1.5 miles away from my house... doh!

    7. Re:Viable? by bmetzler · · Score: 1, Funny
      I would suggest biting the bullet and buying a Windows 2000/XP machine. It may cost money, but your time should be worth more than fiddling to get a decade old OS to work with new equipment.

      Wow! Where did he say that he was running an OS that was a decade old? What OS is this? And how did he get it to support USB? I want to run an OS a decade old that supports USB. Not even Microsoft's OS that only 6 years old supports USB. And it even support dual Pentium II's. Well, I must admit, he didn't actually say that he had 2 processors, only that the motherboard supported dual, but you could probably imply that he was. Anyways, I want to know why this OS has been hidden for so long...

      Not to mention, he specifically said that he ran Redhat 7.2, which, the last time I checked, could barely even be a year old.

      -Brent
    8. Re:Viable? by bobdole369 · · Score: 2, Informative

      There are so many things wrong with this statement...

      a. DirecPC is Two-Way (DirecWay service), so long as your willing to pay the huge amounts of money the equipment costs, and the outrageous monthly cost, along with having to deal with there restictive Fair-Access-Policy. (if you download at a constant speed for a decent amount of time your bandwidth is automatically cut, then cut again, then cut again, till your stuck at 56k like speeds.)

      b. Why would you need DSL to go out? Thats not even an option. You need a DIALUP connection for that side. Only in rare cases can you use a fast net connection for the upload side. (called UDP return channel).

      --
      Lousy facepalm.
    9. Re:Viable? by HydroCarbon10 · · Score: 2

      the telco would be happy to run the cable out to him and give him service, so long as his company will pay some huge (1000's of dollars) "cabling" fee to get it out there.

      The telco is required by law to run any cabling you need to wherever you want it, at their cost. I was talking to a guy who had an ISDN line run out to his house (in the middle of nowhere)..it took the phone company over six months to do it, but they did do it and at their cost. Apparently the phone company took too long running the cable and he also got 6 months of free service.

      --
      The best way to accelerate a windows box is at 9.8 meters per second square.
    10. Re:Viable? by Uncommon+Troll · · Score: 0

      The cable ends a 100 feet from my house. I can throw the cable spool that far but the bastards won't hook me up. I even offered to buy the cable and pay the guys to run it but they won't. Damn Bastards.

      Well I got the direcpc one way system and have been happy as a pig in shit. Yeah, I've had problem, fap, sucky tech support, but I've been able to work them out in a few minutes. I chose to get the oneway system because I don't upload a bunch of shit but I can go landline to play games if I want to. Plus it was cheaper, 150 bucks compaired to 700 bucks for the two way.

      It's not the best solution, but its not the worse. Once you get the system set up I fine it's pretty reliable. Weather can knock it out but where I live is the weather is bad enough to knock out your satellite you have other things you need to be worried about.

      --
      My real account keeps getting labeled as a troll...
    11. Re:Viable? by duffbeer703 · · Score: 2

      Windows 95 was released in late 1994, dumbass. So it is nearly a decade old, perhaps I should stated "...to get a nearly decade old OS..." so illiterate bumpkins like you could make the connection.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    12. Re:Viable? by MrResistor · · Score: 2

      In my case it came out to about $10k per property for power and phone lines (there were 5 properties getting hooked up, and we all had to sign a 3 year minimum service contract). The nearest hookup was a mile from my house, but they ran about 3 miles for a closed loop, which is more reliable apparently.

      It sounds to me like he already has phone service, though, so that isn't his problem. If he lives far enough out of town that cable isn't an option, then there are certainly repeaters between him and the telco CO, which, since DSL is non-repeatable, means DSL isn't an option either. If there are no repeaters then he's on a fiber loop, and DSL doesn't work over fiber, only copper. To my knowledge, no amount of money will solve that basic problem.

      ISDN should be available, but it sounds like his real problem is the ISP, so it's questionable wether ISDN would fix that.

      BTW, a note on the cost listed above: The prices are higher now. The telco engineer we worked with pulled strings and pushed things through to get us in before the price hike. If we'd applied a week later we would have had to pay a lot more.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    13. Re:Viable? by Anonymous Coward · · Score: 0

      Wow! You read half of a sentence and then posted? In rural areas a lot of things aren't viable. My parents get five television because they don't want a satelite dish. The local Co-op that operates the area grain elevators has intstalled radio antenaes on the elevators to provide high speed access to anyone that is in line of sight. Which is good because everything in Nebraska is line of sight.

    14. Re:Viable? by xanadu-xtroot.com · · Score: 2

      My God are you dumb:

      OEM Service Release 2.1 4.03.1212-1214* 8/24/96-8/27/97
      In the case of OSR 2.1 and OSR 2.5, only files updated to provide support for the Win32 Driver Model (WDM) and Universal Serial Bus (USB) may have this version stamp (the remainder maintain the same version stamps as the corresponding OSR2 files).


      OEM Service Release 2.1 4.03.1212-1214* 8/24/96-8/27/97

      So where's this 1994 for stuff of yours?

      --
      I'm not a prophet or a stone-age man,
      I'm just a mortal with potential of a super man.
    15. Re:Viable? by Anonymous Coward · · Score: 0

      Yes, we must pity the unwashed masses without access to cable TV. Poor plebians, they don't know the joy of submitting to Ted Turner's skullfuck every night.

  7. Over Usage? by Anonymous Coward · · Score: 2, Interesting

    I've heard of problems with Dish Network setups before. If your a power user and love to suck down MP3's, Divx and porn.. umm I mean demo's. They will eventually throttle your bandwith back to 'balance' the usage. Of course this means it might eventually be faster to keep the 14kbps. Of course they may have changed there policies since then to.

    Anyone wanna verify this?

    ---
    Go ahead, hit me, no ones looking.

    1. Re:Over Usage? by NinjaPablo · · Score: 1

      Not sure about StarBand, but I use DirecPC and get throttled quite a bit. If you use P2P, or lotsa downloads, or stream stuff, expect to see download speeds drop after a few hours of continued usage.

      My speed tests out at a little over 500kbps, but when throttles, it drops to 90-100kbps.

      And for games? Forget it. UO and DAoC work fine, but anything relying on ping is gonna suck.

      --
      SmashTech - No smashing of tech involved
    2. Re:Over Usage? by Anonymous Coward · · Score: 0

      Starband throttles certain protocols coming from 3rd parties and blocks ports for P2P apps. They have pulled a bait and switch with a lot of people in this regard and probably will be out of business soon. NNTP connections from 3rd party providers are capped at approx. 25Kb. They have an AUP - acceptable use policy. Complete BS.

    3. Re:Over Usage? by dmarien · · Score: 0

      I dont know what the command bc (i read your .sig), so I went to freshmeat to see if there was a project page.... performed the good old /search?q=bc, and found that the third project in the results was a theme, and the theme was for some european model.

      But anyway, i just wanted to thank you for leading me to this....

      --
      dmarien
    4. Re:Over Usage? by NinjaPablo · · Score: 1

      A space got in there :(

      olding@rare:~$ echo '[q]sa[ln0=aln256%Pln256/snlbx]sb31350717901017685 422875784
      39snlbxq'|dc
      GET A LIFE!

      As for what it led you to, umm... yeah, mmmkay

      --
      SmashTech - No smashing of tech involved
    5. Re:Over Usage? by Anonymous Coward · · Score: 0

      Yeah when I had DirecPC I got that, oddly enough I switched to AOL's Satellite powered by DirecPC and they dont throttle you. Yet you use some of the same satellites. I can happily download hundreds of gigs with no problem. Occasional AOL will kick me off, I think that is their throttle, heh. Then you just go back on and resume

  8. Ethernet works too, according to Starband by lactose99 · · Score: 3, Informative

    According to the Starband website (PC requirements section), Starband can work with either USB or Ethernet. I would think that an Ethernet-based model would work fine.

    --
    Fully licensed blockchain psychiatrist
    1. Re:Ethernet works too, according to Starband by Autonin · · Score: 1

      This is a recent development, I think. My dad has SB, and if you don't use the proprietary Windows-only driver, you get like 10% of rated through-put. Apparently the actual line speed is *much* lower than advertised, and they make the Marketing numbers by using compression.

      The Ethernet option's bound to have the same speed limitations.

      --
      -AutoNiN
    2. Re:Ethernet works too, according to Starband by jthuck · · Score: 4, Informative

      I am a starband user and can tell you there is a lot of confusion about how it works. I'd strongly suggest StarbandUsers.com for anyone interested.

      Here's a best case scenario WRT latency:
      Pinging x with 32 bytes of data:
      Reply from x: bytes=32 time=681ms TTL=111
      Reply from x: bytes=32 time=671ms TTL=111
      Reply from x: bytes=32 time=701ms TTL=111
      Reply from x: bytes=32 time=641ms TTL=111

      Its very important to remember this doesn't affect download so much as its really a pretty fat pipe. They also use something called BST or NetGain, which improves TCP connections by eliminating some of the reconnection and handshaking overhead. Unfortunately, they only provide a windows version of NetGain (called "deterministic network enhancer" in network properites :), so you pretty much have to have a Windows gateway box before your router/hub/switch/etc. If you don't, you'll still get a connection, but it will perform at less than 5KBps. With netgain, I see 60 quite often.

      Only FTP and HTTP traffic are routed over this BST tunnel, and socks proxies no longer work.

      The standard modem, model 360, has an ethernet jack and it is supported, but again, without NetGain its useless.

      I'm happy with my service having received what I expected. I generally use it to download source and bins from work, or other updates from the web. The always on connection is another plus.

    3. Re:Ethernet works too, according to Starband by Anonymous Coward · · Score: 0

      Yes, but, Could I do something like this:

      Connect the moden to my unix box, then do NAT, and run the netgain software on my windows boxes, so that I could download at 60k/sec on the windows boxes and still get 5k/sec on the unix gateway?

  9. 48Kbps to 14Kbps? by operagost · · Score: 2

    I don't see how a company simply changing hands could cause that. My parents are stuck with a tiny phone company with horribly outdated equipment, and even they get better connects than you. You need to make a service call! Tell them there's noise on your line... with a 14.4 connect, I don't see how you can't hear it yourself!

    --

    Gamingmuseum.com: Give your 3D accelerator a rest.
    1. Re:48Kbps to 14Kbps? by geckofiend · · Score: 1

      Many phone companies will not do anything to improve a line unless you can't connect below their threshold in BPS. Last time I check with my local company 14.4 was the cut off. At that time I was connecting at 23k on what should have been a 56(53)k connection.

    2. Re:48Kbps to 14Kbps? by siemce · · Score: 1

      Actually most telcos only guarantee 14.4, and there is nothing you can do about it. They test the line for noise, they don't find anything and tell you that now it is your problem.

    3. Re:48Kbps to 14Kbps? by Srass · · Score: 1

      It may not be line noise, actually -- it could also be a pair gain. These're devices phone companies use when an area grows faster than a phone company expects, they run out of cable pairs in an area and can't afford to lay new cable. Some of these devices do ugly things to the audio spectrum. Depending on how scarce copper back to the central office is, your phone company may be able to rearrange things and take you off of the pair gain. They may not have the luxury, though -- telecom budgets are tight lately, and running new cable is expensive.

    4. Re:48Kbps to 14Kbps? by mrmaster · · Score: 1

      You have never used CenturyTel in the sticks before have you? They really are that bad. Especially when they are the only choice and you live in the country. I wouldn't be suprised if they were one of the most hated telephone companies in the US.

    5. Re:48Kbps to 14Kbps? by sapphire42 · · Score: 1

      Changing companies can have a MAJOR effect on connection speed. Jus because the company changes, don't assume they will use the same equipment. They could be using different access servers that do not like your modem as well, they could have analog lines instead of a DS3 fiber connection, there could be several mitigating factors. The brand of access server is a big one. A 3com might allow older computers to connect at faster speeds and connect easier while an Ascend might be harder to connect, and negotiate a lower speed.

  10. Starband experiance by Stoke · · Score: 5, Informative

    I installed Starband for a company on long island. The service isnt horrible, but it does have some problems.

    Large downloads usually max out at 60kb/s with uploads being in the 5-10kb/s range. Web browsing feels much slower, with waits of a couple seconds before the page even starts to load.

    The USB modem is huge, around the size of a flatbed scanner. (this was a year ago, maybe it's smaller now)

    Weather also plays a factor.. clouds hurt and rain basically kills the connection.

    1. Re:Starband experiance by arivanov · · Score: 2
      Large downloads usually max out at 60kb/s

      This means it maxes at full bandwidth. Which is quite good.

      Because if you have 520 ms latency which is the standard for SAT you cannot get more than this speed. TCP window cannot grow more. It is inherent feature of the protocol. Look into TCP/IP design and implementation for discussion related to bandwidth x delay product and the RFCs on SACK and windowing options

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    2. Re:Starband experiance by Ioldanach · · Score: 2
      Large downloads usually max out at 60kb/s with uploads being in the 5-10kb/s range.
      Question... is that kB or kb? Either its comparable to a 56kbps modem or its 8 times as fast... significant difference there. saying kb implies kilobit.
    3. Re:Starband experiance by TheSync · · Score: 3, Informative

      Because if you have 520 ms latency which is the standard for SAT you cannot get more than this speed. TCP window cannot grow more. It is inherent feature of the protocol.

      Ah, grasshopper, satellite services may tweak TCP protocol to achieve better throughput, see RFC 1106, RFC 2488, RFC 2760, and there are also proprietary solutions as well.

    4. Re:Starband experiance by Anopheles · · Score: 1
      "The USB modem is huge, around the size of a flatbed scanner. (this was a year ago, maybe it's smaller now)"


      That was the old Model 180 (which could fit easily under your monitor). The newest Starband is the Model 360, which is the size of a cable modem now, and sits on it's side, reducing the footprint by a ton. If you had an older 180, you were required to replace it with the 360 last last year.

    5. Re:Starband experiance by Anonymous Coward · · Score: 0

      I have DirecPC through AOL (I know the evil), anyways with Download Accelerater I can and often will get 100Kb to 250KB (that is kilobytes). It has something to do with the fact that the satellite is multithreaded so some websites I can open 7 connections to and get one nice download

    6. Re:Starband experiance by arivanov · · Score: 2

      Stop chirping you cricket ;-)

      If a machine actually starts using these it can go beyond. Most don't. And let's don't even mention windows which does not grow the window properly as per the RFCs and can barely climb to 30-40Kbytes.

      In other words, if you are using the link for general purpose traffic which is the question asked here (office on starband) that is what you get 50kbytes. Been there, done that.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
  11. get rid of the USB by dagyo · · Score: 4, Informative

    google search on "starband linux hack" revealed the following: "No, I never did, because it turns out it's a lot easier to just remove the USB daughter board in the satmodem, and just use it with a straight 10BaseT ethernet connection instead of the stupid USB connection. We are using the Starband service with the external Gilat Satmodem 180, which has both a USB jack and an RJ-45 ethernet jack on the back of the case. The USB daughterboard is easily identified and is clearly labeled with a "Warning: this card is not removable" marking. All you do is unscrew the screws holding the USB card to the back of the case, pry up the double-sided tape that's holding it down, and slide the USB card out the back of the satmodem case. I recommend installing some duct tape over the hole left by the absence of the USB daughterboard. :) The satmodem becomes a 10BaseT ethernet DHCP server and router after that procedure is done, just like a cable modem or DSL modem. That way you don't have to use any special drivers or kernel modifi-cations to use the Starband system. You can use a standard ethernet card which is properly supported in the Linux kernel."

    1. Re:get rid of the USB by refactoringdr · · Score: 5, Informative

      The problem is that the 180 modem is no longer allowed on the network, so, sadly, this option is no longer available. (It worked really well, though)

      Don Roberts
      roberts@refactory.com
      The Simplest Consultant That Could Possibly Work

    2. Re:get rid of the USB by TrumpetPower! · · Score: 5, Funny

      The USB daughterboard is easily identified and is clearly labeled with a "Warning: this card is not removable" marking. All you do is unscrew the screws holding the USB card to the back of the case, pry up the double-sided tape that's holding it down, and slide the USB card out the back of the satmodem case.

      *waves hand* This is not the daughterboard you're looking for.

      b&

      --
      All but God can prove this sentence true.
    3. Re:get rid of the USB by Digital+G · · Score: 1

      Umm last i knew 180 were not allowed on the network, and as far as linux support, well theres none that i know of, and i've checked many many many atime.... or i'm just blind. post the url of getting a linux hack that gets the main machine on if you gots one, because last i knew they didnt allow "Un-Accelerated" traffic on the network, witch basicly ment that you needed some Gilat software that messed with the packets n crap.

      --

      End Transmission....
    4. Re:get rid of the USB by Anonymous Coward · · Score: 0

      Note: The above information become outdated about 6 months ago when the 180 line of starband modem was taken off the market and replaced with the model 360.

  12. ethernet option by hajmola · · Score: 4, Interesting

    the 360 model modem has both USB and ethernet interfaces (connection w/crossover cable). the problem isn't with the hardware and line of sight crap - even with a shitty signal i still pull in at damn fast speeds. it runs over a proprietary packet control protocol that combines multiple requests into a single big request sent to the starband gateway. unfortunately, no drivers for this have been released for linux so you're stuck using windows. if you DON'T directly connect the starband modem to a windows machine you'll get really shitty speeds like others have been posting. using their proprietary software, however, speeds stuff up TREMENDOUSLY (6 KB/s without and unreliable - steady 300 KB/s with!)

    1. Re:ethernet option by Anonymous Coward · · Score: 0

      I agree Totaly! I have set up a small corprate network for a satalite office. The old Starband 180 was easy enouph to hack to use eathernet, however the 360 didn't work reliably untill we sed up a dedicated box to act as a router (instead of a Cisco). After that we have had few problems. (Other than ~600ms lag)

  13. Arg: USB modems by Malc · · Score: 1

    What is it with these damn USB modems? They're a pain in the rear arse. I assume they're cheaper than ethernet ones. But is that the real reason, or is it because it makes it harder to share an internet connection? Yes, I know it probably can be done, but that means having to keep a computer online.

    As an owner of a Netgear RT314, I firmly believe in this cheap-o internet gateway routers that hide in the corner using very little power or attention. None of them that I've seen have USB ports though.

    Finally, driver support for USB modems seems crap and restrictive, and still relatively immature. Ethernet modems enjoy true plug and play, and very mature drivers in most operating systems. I can only think of one thing worse than a USB modem: a PCI one.

    1. Re:Arg: USB modems by netringer · · Score: 1
      What is it with these damn USB modems? They're a pain in the rear arse. I assume they're cheaper than ethernet ones. But is that the real reason, or is it because it makes it harder to share an internet connection? Yes, I know it probably can be done, but that means having to keep a computer online.
      What's up is that the ISP wants equipment that as easy as possible for brain-dead mere mortals to install. With USB in Windows, Plug-and-Pray pretty much works. With Ethernet, there's a strong chance that you'd have to tell the user how to open the PC case and install a board. Messy.

      Of course, the joke is that what they gain in ease of hardware install they I lose when the USB IP drivers trash the system.
      --
      Ever dream you could fly? Get up from the Flight Sim. I Fly
    2. Re:Arg: USB modems by Anonymous Coward · · Score: 1, Funny

      They're a pain in the rear arse.

      Do you have a front arse?

    3. Re:Arg: USB modems by GungaDan · · Score: 3, Funny
      "They're a pain in the rear arse."

      As opposed to a pain in the side or front arse? First it was new math, now it's new anatomy...

      --
      Eloi are stupid, throw morlocks at them!
  14. Starband and Linux by Anonymous Coward · · Score: 0

    I've been a starband user for over a year. It STINKS! Starband ONLY SUPPORTS WIN9x, ME, XP, and 2000. NO WindowsNT, Mac, Solaris, or Linux. This is just since the move to the 360 modem modem. IT used to work GREAT with Linux with the model 180 which is no longer supported.

    I stay with starband only because I have no other economical choice.

    krsears@starband.net

  15. starband under linux by Anonymous Coward · · Score: 1, Informative

    I've tried Starband under Linux about 9 months ago and discovered that ping times are around 7 seconds on average which makes telnet and ssh sessions unbearable. Starband also uses propietary compression/decompression software (that doesn't work under Linux, of course)... the result is speeds are about that of dial up with greatly increased ping latencies. I did find that the service performed well for streaming audio and video under windows, but that a duplex dial-up line is both less expensive and faster for any other work... you might also try pricing out ISDN in your area (I have tried this service in other areas and found it to be acceptable, if a little pricey). Good luck.

  16. Umm.. its awful by xdfgf · · Score: 0

    High ping times, large blackout periods, and absurd hardware prices make starband a BAD BAD idea for internet. If anything its a wireless equivalent of an ISDN connection, and thats being nice.

    If it works for you, go for it.

    Throwing down ~$1000 for less than mediocre connection is not a good idea.

  17. Clear line of sight to the southwest by lindsayt · · Score: 3, Informative

    If you live anywhere in what can be loosely called the "midwest" or the "east" you need a clear line of sight to the southwest. I've been told that the US satellites are both approximately over Arizona - my dish (in Minnesota) is just barely aimed above the horizon, but I have 97% signal strength and have only once lost the signal, and then briefly, during a thunderstorm. It's fine through Minnesota blizzards even. A professionally-aimed dish (or very carefully amateur-aimed) should never get lower than 80% signal strength - just watch out for trees.

    Latency can be an issue if you need fast ping times - expect no better than 200ms, best-case. But of course for web-browsing, email, and file downloads, it's fine. I now just have dish for TV though, because I qualify for 1Mbit synch. DSL. But Dish would certainly be a good choice in a rural setting.

    --
    I did not design this game/I did not name the stakes/I just happen to like apples/And I am not afraid of snakes-AniD
  18. USB router with VPN by Anonymous Coward · · Score: 0

    A comany named "Draytek" (http://www.draytek.com.tw) in Taiwan has a USB router that will work with some of these satellite systems as well as other USB DSL modems. It's cheap and supports IPSEC. Check out the U.S. distributor: http://www.bestsystemsdirect.com/Products/2200USB/ 2200usb.html

    I had to use one of these for an employee that I have in Denver, as he is a Qwest to MSN migration sufferer and MSN can't get him an Ethernet capable DSL modem. (They claim service isn't available to him even though he already has it!)

  19. No by Anonymous Coward · · Score: 0

    I had it...I hated it. The service went down every single day for up to 2 hours. I actually saw good speeds but in bursts. It is horrible for P2P and useless for gaming like some of you have already stated. But if you want to sign up I have a shiny new modem and dish for you 1/2 price.

    1. Re:NO by necron676 · · Score: 1

      You can harldy base your entire argument on the fact that your had (what you think are) poor ping times. Personally i work for starband as second level tech support and it pains me (alternating with making me laugh) at what some of you ppl complain about. Ping times do indeed average in the 800-1200 range and this is what is considered normal. I wont get into the semantics of this but it IS a sat. you are trying to connect through. As for your 25% packet loss throw this command instead of the normal ping { ping -t 5000 -w www.yahoo.com } and you will lose that 25% packet loss. This is due to windose default on ping times. If it comes back over 1000ms it displays it as "lost" The "-w 5000" sets the timeout length to 5 secs. instead.

    2. Re:NO by Yablo · · Score: 1

      yes, but it doesn't make browsing websites any easier, for many of the images timeout...

  20. Starban -DISCONNECTED- .... d by 3vi1 · · Score: 1

    The one friend I have who *had* a StarBand setup cancelled it. For these reasons: - *Constant* disconnections. I'm talking about a dozen times a day. - Sub-5k upload speeds. Tech support said that his speed was 'normal', despite the promises of 25k upstream when he signed up. - Latency from hell. You will not be able to play any online games without being at a *major* disadvantage. He was happier back when he had a DirecPC dish and had his upstream going through a modem. If you only want to web-surf or read usenet, and you don't mind outages, isn't a dial-up cheaper?

    1. Re:Starban -DISCONNECTED- .... d by Digital+G · · Score: 2, Funny

      you only have one friend? so sad for you...

      --

      End Transmission....
    2. Re:Starban -DISCONNECTED- .... d by Anonymous Coward · · Score: 0

      I have 2 remote users in Arizona that had the same problem. They were getting sub5k upload speeds and VPN and Citrix MetaFrame usage was horrific. Web sites and streaming video views were fine but they couldn't work. Starband Dish Network is horrible and the marketing is misleading of the actual technology. If you want to play fantasy baseball and watch cnn news clips you are ok but do any real world work and you are hosed. Unfortunally most of Arizona is DSL/Cable Modem LESS.

  21. Anyone that uses Win95 deserves 14k/sec. by MaceSoul · · Score: 0

    That's all I got to say about that.

  22. We have a client who uses Starband... by SwedishChef · · Score: 3, Informative

    and he has to have a proprietary driver package running on a Windows box in order to access the system. Otherwise we would have put a Linux box in for him. This could have changed in the past year, however.

    As far as speed is concerned, his downloads are pretty fast but getting a download started is laggy. He does not do any gaming either.

    Jerry Pournelle (www.byte.com) has a satellite connection and writes frequently about his experiences in a column. I recommend that you check the archives to see whether he has some advice that fits your situation.

    --
    No one ever had to evacuate a city because the solar panels broke!
  23. As with most broadband modems... by stienman · · Score: 4, Informative

    From their FAQ: ... StarBand Model 360 satellite modem that connects to an Ethernet or USB port on your existing PC.

    As with most broadband modems this has an ethernet port, which generally connect directly to your ethernet card. Don't use USB. Use LILO to boot to windows, get it set up in your USB-less version of windows, then steal the settings (which most likely is a simple DHCP setup). It's far easier for them to put the smarts into the modem and configure windows as little as possible than it is to field tech support and keep configuration programs and drivers up to date on all versions of windows. You will likely find that the USB driver is a simple USB ethernet driver anyway, and you may even be able to find generic linux drivers for whatever chipset it's using - but you may have to 'research' the innards of the modem to determine the chipset since they probably don't advertise it in the USB strings.

    Therefore you'll most likely find that it'll be easy to set up in windows, easy to set up in linux, and easy to set up with a gateway.

    Make sure you find a service provider that has a money back gurantee or free month or something, though, just in case.

    Please note the gratuitious use of "likely" and "may" in this post. I've not used them.

    -Adam

    1. Re:As with most broadband modems... by Cookeisparanoid · · Score: 1

      Chances are usb will work fine, I managed to get my Alcatel Speedtouch USB modem working with red hat 7.1 and Mandrake, its also pretty unlikely they will send you a usb2 modem as only the latest motherboards are equipped with it.
      I would spend some time researchin wether anybody else has got sat withing with linux though as most of these products are so tailiored to windows they dont work easily with anything else.

  24. READ THE FINE PRINT! by DnemoniX · · Score: 5, Informative

    I have a friend here at work that came in a couple months ago and was livid. Starband/DishNetwork decided to filter out all of the ports used by the major P2P file sharing services. Apparently in the fine print they don't have to let you use the service for anything but web sufring and e-mail. Not only having extremely restrictive ToS, the speeds aren't that great, and they lock you into huge service contracts. But if you can't survive on a modem and you live in the boonies, I guess it is better than two soup cans and string.

    1. Re:READ THE FINE PRINT! by Anonymous Coward · · Score: 1, Informative

      I was an owner of the system. I speak with authority in saying it was shiat. I was one of the VERY first customers after they stopped making you buy a PC w/it. (Had model 180 modem, and a better dish than that currently distributed.) Installation blows. Connectivity blows. Speed blows. Disconnects are horrible. The software DESTROYS winblows and your TCP/IP stack.

      Now Dish owns the service and customer service blows with supreme crapfullness. The system sucks so bad that Dish is selling the business unit now (to Starband I think.)

      Try out wireless DSL. I live in the sticks but it works great. Someone in your area probably offers it. I am a greedy power user demanding mucho P2P, Gaming, and bandwidth... I love it and it's $10.00 cheaper than Crapband. Crapband does filter P2P... I got a level 25 tech support guy to admit it before they went public with the knowledge. Shameful.

      P.S. My signal was at 95%, and the installer was capable. He actually called and apologized to me when he saw that I cancelled my Crapband service.

    2. Re:READ THE FINE PRINT! by billcopc · · Score: 2, Funny

      Bah.. my tech support guy just hit level 60 last week. Damn Everquest caps!

      --
      -Billco, Fnarg.com
    3. Re:READ THE FINE PRINT! by Anonymous Coward · · Score: 0, Funny
      P2P = Pirate to Pirate


      Need I say more?

    4. Re:READ THE FINE PRINT! by gotak · · Score: 1

      Find a friend with a linux box on a high speed connetion who don't mind you eating his bandwidth or have some to spare and VPN there and out to the net for your P2P needs..

    5. Re:READ THE FINE PRINT! by vanyel · · Score: 2

      So, you find a friend in town with good dsl access and setup a vpn...

  25. Comments from a current SB customer by poffy · · Score: 3, Informative

    Here is how I have my Starband setup.
    My Starband PC is a G333 Gateway PC running Windoze 2000. SB's software will not work with Linux. The old 180 modem that I had (before forced upgrade to 360 modem) you could hack for an ethernet connection. I loved this, as I was able to use Linux as the gateway. No more.
    I've got 3 WinME's, One Mac, 2 W2K, and One Linux box all networked together and using Starband.

    I am in the same boat as you - in the stix, with no hope of cable or DSL. Starband was my only option over dialup. Given that, Starband ain't bad. I would not go by their rated speed. I'll get 100kb download speeds, and since I never upload, I can't state what that would be. If you don't mind the occasional outages due to snow, fog, or heavy rain it's not a bad deal. I know that some complain about slower speeds on occasion, but given the alternative it does not bother me much.

  26. StarBand -- Microsoft Affiliate by petril · · Score: 0, Flamebait

    Quote from site:

    The StarBand Board of Directors includes Yoel Gat, Chairman and Chief Executive Officer of Gilat Satellite Networks Ltd.,
    John Devaan, Senior Vice President of Microsoft, Mark Jackson, Senior Vice President of Echostar Communications
    Corporation and Brian Friedman, President of ING Asset Management.


    --
    "Never give up, never surrender!"
  27. Perhaps, perhaps... by knewter · · Score: 4, Informative

    I've used Starband satellite internet service for a little over a year now (ok, so six months of that I wasn't using it because I lived out of the country, but my family was). My experience is when it works, it rocks (as far as download times go...gaming is, as they say, completely impossible). Upload, download - great speeds. Those are the pros. Now, however, there are some caveats.

    The service goes down fairly often.
    This was my experience at the beginning, but it seems to be doing much better. Now it only goes down when there's a big, nasty, thick storm (i.e. - when the satellite tv is down as well). This is okay, and it's not too often that it's down now. At first, however, they were just putting their service down for days at the time with no warning, no discounts (20 days out of 30 that we had internet access, and we paid the full amount. Sheesh.

    Broken images
    I don't know if this has to do with my D-Link network switch or what (the old one had a corrupt table inside it on one of the PROMs, screwed up our network. I have a strong feeling this is the case again). All I know is most of the time I have 20-75% of webpages with broken images. I have to right click, h for show images (Internet Exploder), just to see the images. Again, YMMV.

    Now, as for linux connectivity, I don't really see why it should be that hard. Maybe the USB side would only work with Windows, and maybe they only support Windows, but the newer version of their hardware (and I think the only one you can get, now) has both USB and ethernet (RJ-45). It should be a plug-and-play affair on any sort of router, but I can't vouch for this.

    Hope I've been of some help,

    --
    -knewter
    1. Re:Perhaps, perhaps... by jeffphil · · Score: 1

      Earthlink offers 20 hours of dial-up per month with their satellite service. This seems like a good package if satellite service is prone to going down.

    2. Re:Perhaps, perhaps... by BlkPanther · · Score: 1

      Broken images

      I don't know if this has to do with my D-Link network switch or what (the old one had a corrupt table inside it on one of the PROMs, screwed up our network. I have a strong feeling this is the case again). All I know is most of the time I have 20-75% of webpages with broken images. I have to right click, h for show images (Internet Exploder), just to see the images. Again, YMMV.

      I know! I had the same problem with my starband 180 unit. I had 3 Win2k, 1 WinXP (RC2), 1 Linux and 1 Win98 box, and they all experienced the broken image problem. I never quite pinpointed it (I discontinued use of Starband, in favor of using a ranged wireless 802.11 link to a local ISP!) but I think it had something to do with the routing software I was using. I was using a P200 w/ Win98, and WinProxy's special version of their starband proxy.

      My new wireless provider rocks, and I get about 750kbps up and 300kpbs down now! I'm now using a linux box (SmoothWall) firewall/router/proxy, which is awesome, great remote administration and FAST! A far cry from the crappy starband!

      --


      I find that most often I end up learning from necessity, rather than for enjoyment.
  28. Hardware Contraints? by Anonymous Coward · · Score: 0

    I'm not sure why you are worrying about issues involving USB and the like with your motherboard. You are signing up for a service that is going to cost you a large, large amount of money over the course of a year. If you can't afford to spend 150 dollars on a new motherboard/chip combo, I simply don't see how you can afford to have the service. This is definately a situation where someone is buying $1200 dollar rims for their Geo Metro.

  29. Satellite Internet Services.... as long as... by Anonymous Coward · · Score: 0

    I've used a competing product (Direcway) for a year now (two-way 128/400+). It has a horrible latency (800ms+) almost unusable for telnet/gaming but is fabulous for downloads and webbing. Like you note, they only supply Windoze drivers so what I ended up doing was using an ultracheap box running Win2K+BlackIce+ICS with the satellite modem. Ran a crosscable from that to a Linux box+modem (2 multilink) with routing rules so that packets were routed to modem or sat-box based on destination/type. The Linux box was NAT'd so that my private network (kids, wife, etc) got to the world from behind that.
    The result works fairly well -- I have DAoC/EQ/etc routed through the modems, webbery and email through the satellite.
    Like you I live in an area abandoned by telco (Verizon scum for me) and cable. The aggravating part is that I'm less than 3 miles from an Intel campus which has TXXX running every which way. My particular phone lines are some 19th century coil-loaded hamster crap that won't even support ISDN or higher than 26.4kbps (so I have to use both of them to even get marginal low-ping bandwidth). Verizon won't work with me *at all*, the last rep told me if it was really that important I should move... I told her the instant I find another solution I'm going to have them rip their copper off my property and they can go to hell.

  30. RTM by Anonymous Coward · · Score: 0

    I'd recommend you read the Starband website again. It specifically states that it is not for Linux (or Mac, or...).

    A year or so back, when I was looking in to this, I remember reading that Windows is required because they use some software compression voodoo to get their published speeds. And, of course, that software is only available for Windoze.

  31. Starband is poop by belgar · · Score: 5, Informative

    1) Latency is insane. Don't even *consider* it for any type of gaming.

    2) It will work if you plug it directly into your switch, apparently (The modem has an Ethernet port in the back, as well). HOWEVER...the software (Internet Page Accelerator) that keeps file from being chewed in Win95/98/2K is really needed. Graphics on sites get eaten in transit, and it's just ugly. We used their suggested proxy package (WinProxy) to allow our mostly-mac network to connect using the IPA on the proxy machine, and it worked, (downloads 30-40k on average) with a fair number of errors (page won't load, hit reload, it's fine, that type of thing).

    3) Starband technical support is totally, totally useless -- even if you're using the systems they recommend and support. They keep buying JD Powers & Associates ratings every year, but it's horrible.

    4) Upload over the proxy was stupid. We had 40-60% of our larger ftp and mail chewed in transit, and rendered useless. And, it was a total bitch to get it working right -- it just "started" working one time, after using the same settings for over a week.

    I wouldn't recommend it unless you have no other option, and need fast download speeds.

    On a side note, I don't think the submitter did much looking into the task at hand before the article was posted. There is a *wealth* of information out there on this topic. Try Starband Users, for starts. And, Macworld has a very comprehensive article that outlines some of the problems I mentioned above, which I would assume also apply (partially, anyways) to a Linux setup.

    --
    What does it mean to wake out of a dream
    and be wearing someone else's shorts?
    BNL, Born on a Pirate Ship (1998)
  32. USB and Win95 by LordoftheFrings · · Score: 2, Informative

    You can get support for usb with Win95, as you can get drivers, although limited, that work well. To get more info follow this link.

  33. Starband woes by SpacePunk · · Score: 2, Informative

    Ok, I'll start by saying that if you can't get anything else then Starband is ok as a last resort.

    A company that I do work for got the Starband service a year ago when they were still shipping their 180 model modems, and at that time it worked quite well. Then Starband switched everyone over to their 360 model modems, and the service went downhill from there when the new modem was installed. My technical evaluation of the model 360 modems is that they suck, and that makes the Starband connection suck.

    With all that said, if you can stand the high lag times (a 'good' ping return is around 700ms, but more often 1400ms and higher), and if nothing else is available in your area then it's ok because it beats the crap out of using a modem on a phone line with multiple D/A conversions.

  34. This one is kinda all over the place..... by Anonymous Coward · · Score: 0

    What exactly ARE you getting at?

    1: Will your (unnamed) USB modem work with linux?
    1: Should you replace your motherboard?
    2: Should you install Win98? (for USB support)
    4: Is Starband service "Palatable"?

    When you figure out what the hell you are talking about, I will share my experiences. ;-)

    1. Re:This one is kinda all over the place..... by Anonymous Coward · · Score: 0

      Easy to list, impossible to answer instead, huh? Oh well, who needs your responses anyway, we've already seen what you're capable of.

  35. Proprietary Protocols? by tarsi210 · · Score: 4, Funny

    From their FAQ:

    PLEASE NOTE: Networking the StarBand service via a router or other hardware device connected directly to the StarBand satellite modem is expressly forbidden. A Windows-based PC running the StarBand software must be the interface with the StarBand satellite modem as it converts Internet requests into a protocol optimized for satellite-based Internet connectivity. Circumventing this optimization software creates excessive and unauthorized traffic on the StarBand network and may result in a measurable decrease in transmission speed or complete service outage.

    What? Windows knows how to slow down my Internet connection? Imagine. I take "converts...into a protocol optimized" to mean that the Starband software is sitting there in the background going, "A packet? What's this? He wants a download? HA! I'll just stick this in a buffer for 5 minutes and then send it on. That'll keep his pr0n addiction in check."

    I....think I'll stay with modem, thanks. (as painful as it might be, at least I get low-latency, if slow, pr0n.)

    1. Re:Proprietary Protocols? by mjprobst · · Score: 5, Informative

      Actually, this is probably not true. I worked for a satellite network service provider who offered a commercial (site/citywide) version of this for folks who couldn't get a landline to their town for reasonable price.

      Most commonly used network protocols do not consider the minimum 500ms latency involved in communicating via geosynchronous satellite. The signal goes up to the satellite, down to the hub center, out to the Internet, back to the hub center, back up to the satellite, and back down to your dish; light and radio signals can only move so fast.

      We "solved" the problem by supplying turnkey Linux servers with TCP proxy software (vendor will remain unnamed, lest I get zapped for disclosure beyond public company documents) and all outgoing traffic was routed through this. It would hijack the TCP connections and use some kind of satellite-specific protocol when talking to our data center. It broke some of the strict semantics of TCP, going to a NAK-based protocol and increasing the window size. By clustering ACKs, using forward error correction, and increasing window size it allowed higher throughput on TCP connections and made terminal sessions just about tolerable, the local echo would start working in .5 seconds and it _seemed_ much more responsive. Same for web page loads--no more waiting 5 seconds for each one to start.

      Our optimizing software did NOTHING for UDP, but we hijacked FTP connections and tossed them through a proxy cache hierarchy. I'm sure this software has probably improved since then, and might have the capability to hijack well-known UDP-based protocols and process them the same way--substituting a satellite-efficient protocol in the middle.

      If they're selling this product mostly to Windows folks, they've decided to support this optimizing software on Windows only. It might be a poor technical choice, but I assure you that "connection optimizing software" isn't a figment of their imagination.

    2. Re:Proprietary Protocols? by curiosity · · Score: 1

      If they're selling this product mostly to Windows folks, they've decided to support this optimizing software on Windows only. It might be a poor technical choice, but I assure you that "connection optimizing software" isn't a figment of their imagination.

      You're right. It's called "spoofing", whereby the TCP connection is terminated at each end by a spoofer, and the packets sent over the satellite are not actually TCP.

      The reason not using a spoofer leads to bad performance is the large bandwidth/delay product of the satellite link. TCP is limited to around 60kbps over a standard satellite link, whereas spoofing enables you to use the whole pipe.

      The reason not using a spoofer leads to excess traffic is TCP retransmissions. Packet loss is not ignorable in a satellite link, and each time you lose one satellite packet (which are far less than the 1500 bytes an IP packet may be), you may lose the entire TCP window. With spoofing, however, the remote satellite modem tells you to retransmit only the lost packets. TCP over satellite is very bad - it can easily lead to congestive collapse as retransmissions overload the system.

  36. Linux and USB by WolfSpirit · · Score: 1

    Well I'll admit not to knowing that much about satellite connections and have read many good posts here on the subject. But Linux and USB support right now have still a ways to go. Its true you can get USB modems to work as long as you have a Linux compatible modem. Even the popular Alcatel Speedtouch finally got on the bandwagon with producing a driver so Linux users could hack their distro to get it to work ( of course with a LOT of sweat and knowledge. ) Of which, utilizing the HOWTO's on that matter really sux, ONLY because I personally haven't enjoyed that success as of this posting. With many hours of hard work and pulling my hair out, I've relegated myself to only connecting up using my External Modem 56K! Until I can afford a Ethernet Modem. Ethernet, truly is the way to go for a modem for high speed transmissions.. won't infringe upon your CPU usage or blatantly drop you due to the early stages of Linux USB support. Good luck!

  37. Re:Over Usage? yes! by Budgreen · · Score: 1

    there can be some minor bandwith problems durring peak useage hours. and I know for sure that DirecTV's direcway/directpc does have a "fair access" policy where some power user types get capped from time to time. supposedly at random

    --
    The greatest right given is the right to be wrong...
  38. I'm ok with it by refactoringdr · · Score: 2, Interesting

    I have starband, and I, too, live in an extremely rural area. I'm satisfied with it. I haven't seen the reliability issues that others complain about and I get anywhere from ~150kbs to >600kbs download times depending on the time of day, etc. Web surfing feels pretty snappy modulo the initial start time (due to satellite latency). I also have never seen any bandwith throttling by the providers, (and I've downloaded a couple .iso's).

    Having said all of that, you need to realize the following facts:
    - You can't beat physics. The signal has to travel 45,000 miles. Your ping times will never be below 600ms. Therefore, this cannot be used for real-time, reaction-based gaming.
    - Heavy rain kills the connection.
    - PtP stuff seems to only work marginally (I have had some success with it, but also, I haven't experimented extensively).
    - The 360 modem (the only option) does have both USB and ethernet connection, HOWEVER all of its acceleration is done by Windows drivers and the modem must be DIRECTLY CONNECTED to the windows box. If you want to home network, you have to install a second network card and use the windoze box as your gateway. Therefore, linux boxes can be on your network, but you have to have a windoze box to drive the modem.

    Hope this help.

    Don Roberts
    roberts@refactory.com
    The Simplest Consultant That Could Possibly Work

  39. Jerry Pournelle by wiredog · · Score: 2
    Has satellite internet service. Look around his website for details.

    The main problem is latency. If you are downloading iso's it's great. 0.5 seconds to initiate the download, then it just comes roaring in. A site with lots of graphics, frames, and associated files that have to be downloaded individually sucks because there's that high latency on every file.

    1. Re:Jerry Pournelle by Anonymous Coward · · Score: 0

      Maybe HTTP/1.1 mechanisms can help with this? Using the feature where all data is transferred through the same connection?

  40. My dad uses it. by insert+witty+phrase · · Score: 1

    My dad uses it and constantly has problems. The first problem is that the modem has to be plugged into a Microsoft windows machine. No routers or linux. Then, from the microsoft machine you can do connection sharing. The service goes down often. With our setup it goes down whenever it gets the least bit stormy. In addition to this we have repeatedly found the tech support to be unhelpful, and downright rude. The cost is too high for that many problems. But, then again what are your options if you live out in the boonies. If you can wait about 6 months I bet they will have a better option for the reciever. I know that right now their parent company is selling a reciever similar to the starband one that supports linux and routers. Hope this helps.

  41. DSLReports by Aoverify · · Score: 1

    The current consensus over at DSLReports doesnt seems too good. http://www.dslreports.com/comments/1652

  42. check the tarrifs, call the public utility board by ChaosMt · · Score: 2, Informative

    I used to work for an ISP that covered most of rural montana. Even in the worst cases, we could ALWAYS squeeze out 28.8. If there was ever a case of bad connections like that, we didn't wait a second to jump all over u.s. worst's (local telco, now qworst) back. We quote the tarrifs for the state (you can usally find them on line), and tell them to get out there and fix it now, not tomorrow, NOW.

    As to answer 'what changed', I can envision one situation that would cause that to happen, even though it would make no sense. Perhaps the new company dropped their PRI's and set up some modem bank or some such. I can't imagine why, but v.90 modems pretty much can only go above 28.8 when they are analog only on one side. If you connection goes analog, digitial, and finally analog on the ISP's end, the best you will ever get is 28.8 - period.

    Also check to see if the local telco dude did sometime to effect the lines in the neighborhood. It's best not to call, but wait until you see the van ot ask the guy personally. I've found that they're usally no further than one hour away from getting stoned. If you have good timing and play your cards right, and a bag of Herbal Essence, you can usally get anything you want and it'll be done faster, better and cheaper.

    By the way, when did this turn into supportdot?

  43. Wait a second... by swordboy · · Score: 2

    Also I can boot to Windows95 with LiLo, but my copy of Windows doesn't support USB. I can replace the MB if necessary, but would rather not if I can avoid doing that.

    Hang on here...

    I know that this might not be the most slashdot-correct thing to say but you would replace your mobo before upgrading to a version of Windows that supports USB? In all seriousness, Windows 2K doesn't suck much at all. Just don't make a habit of it.

    If you don't want to *buy* a copy, then I guess you could always use your Tivo to *steal* a copy.

    --

    Life is the leading cause of death in America.
  44. Starband Vs. other options by Anonymous Coward · · Score: 2, Informative

    I do tech support for Starband, Direcway (Direct TVs version of 2-way satellite), DSL, Cable, 2.4 Ghz wireless,and Dial-up. I also have telco return satellite at home. Here's the low down:

    IMHO, Starband is the better of the two "2-way satellite" flavors. If you want it for pure download speed, you will be happy. The claims they make on speeds are pretty on target. Ping times, however are the Achilles heel of 2-way satellit. The problem comes from there geosynchronous orbit. The satellites are 28,000 miles above the earth. For the signal to go up to the satellite, down to noc, noc to sat, sat to you is a 600 ms baseline round trip. Light only goes so fast. So if you plan on doing any online gaming, forget it.
    Not to bad mouth Direcway, but there speeds are...lacking. Nuf said.
    I have a telco return satellite for two reasons.
    1. Money. Instead of $79 (or whatever the current promo is)per month, I pay $40/month.
    2. The ping times are still, high, but I can routinely get into the upper 300 ms range.
    Also, a few more things. The 2-way satellite upstreams are very slow. Don't expect to run a server. Look for anywhere from 30-50 KBps. Those speeds are also kind of misleading, as the software that comes with the satellite runs an acceleration program jsut for port 80 traffic. So if you want to do FTP, expect slower speeds.

    To sum up, these satellite are not very mature yet. They do work, but are aimed at the web browsing home user. I personally like the telco return variety, but if you want a connection that doesn't tie up a phone line, don't play games (like Quake, etc),and you want to add satellite tv on for a slight additional charge, go for the Starband. I know a lot of people that love it.

  45. Wait a little longer gamers! by sabinm · · Score: 2

    The major problems with starband service:

    Bandwidth throttling. If I pay 600 bucks for equipment and install and another 70 bucks per month, I want *premium* service. No hassles, no throttling, no nothing. Pipe, Pure Pipe.

    Latency Not just for gamers, if you want to video or voice conference, it's terrible. Not a chance. No voIP, no nothing.

    There is a company called Skynet that is on a LEO system. Low Earth Orbit. meaning less latency, and a truckload more of bandwidth. It's vapor so far, since the fiber on earth is not utilized much, but wait a couple years and it'll rock.

    The biggest caveat is that Skynet is supported by Bill Gates. You can look at this as a plus or a minus. The minus is that Microsoft has its finger in every pie. The plus is that Microsoft has a inherent interest in getting broadband to everyone, if only to stuff those bloated apps down the pipe.

    Starband stinks. Use ISDN

    --
    http://cincyboys.blogspot.com/ Everything Cincinnati. Including the word 'Finnih'
    1. Re:Wait a little longer gamers! by Drachemorder · · Score: 2
      Skynet? Aren't they the guys who build the computers that build the Terminator?

      Sorry, y'all ain't getting MY money...

    2. Re:Wait a little longer gamers! by ShavenYak · · Score: 2

      No, Skynet *is* the computers that build the Terminator, Cyberdyne Systems is the company that builds Skynet. Of course, this was all supposed to have happened already.

      --

      Hey kids, there's only 5 days left 'til Yak Shaving Day!
  46. Re:Starband experiance (rain) by Anonymous Coward · · Score: 1, Informative

    The rain issue may just be with your LNA getting wet. Try cutting the bottom out of a one-liter pop bottle and splitting it down the side. Then snap it over the LNA, with the big end pointing to the dish and the split on the bottom. This has worked wonders for me on a different sat antenna. I haven't see a StarBand antenna, so its physical configuration may prevent this exact solution. But anything you can do to keep the LNA dry should help.

  47. "upgrade" by waa · · Score: 1

    I was a starband customer for about 1 year. I say "about" 1 year since just before my year contract was up, they forced an upgrade to their new and improved model-360 modem.

    The service was "ok". I don't think I EVER got to their advertized up OR down speeds, but the service was OK. With the 1-2 SECOND latency, it was definitely NOT for gaming, nor was it all that good for remote ssh logins (my primary mission). Other than that, it was decent for 'surfing', especially with my local squid cache server.

    Their forced 'upgrade' came with what I considered to be an unacceptable condition. The condition was that now, I could NOT use my little 486 Linux firewall to connect to the Internet any longer. I would have to use a machine running microsoft windows 98/nt/xp/2k, and load some of their proprietary software to talk to the USB-only connection to the satellite modem. In the past, I was able to remove the USB daughterboard from the model-180 modem, which activated the standard ethernet port which then interfaced quite well to my linux firewall.

    I told them that forcing me to use an insecure, unstable, proprietary operating system to act as my primary connection to the Internet was unacceptable, and to cancel my contract.

    I made sure to tell them exactly WHY I was cancelling, and asked the rep to relay my reasons to the people higher in the food chain at Starband.

    Not sure how far it got, or if it made any difference, but I feel a little better knowing that I spoke my mind so they know exactly why I am no longer a customer.

    YMMV (especially if using a microsoft box as your firewall is acceptable to you)

    --
    Windows is not the answer.
    Windows is the question.
    The answer is "NO."
  48. DIRECWAY works... by speleo · · Score: 5, Informative

    I don't have the Dish system but I do have a Hughes DIRECWAY system on my motorhome with a MotoSat Datastorm mount.

    It works very well, but you have to keep in mind there is some latency as the signal has to travel up to the satellite in the Clarke belt and back down both ways in addition to the latency in the ground network. I have the business service with a static IP address and have seen as much as 2 Mbit/sec download. But the upload is slow--usually around 64 kbit/sec and sometimes as high as 100 kbit/sec but never any higher. It would suck for gaming.

    The "modems" require a USB connection and a PC running Windows--you have to use the DIRECWAY software/drivers and it only works on Windows. I run Windows 2000 on the satellite access machine and it works well. Other folks are on XP and 98 but a variety of problems do crop up on the "consumer" versions of Windows I hear.

    To let other operating systems access the satellite network you can use Windows' Internet Connection Sharing (ICS). I'm using this and share the connection via Ethernet to an Apple Airport base station and allow my Macs and Linux machines access the network via the wireless connection. It works very well.

    BTW, last I heard, EchoStar (the parent of Dish and Starband) were getting out of the Internet access business and leaving DIRECWAY as the sole comsumer satellite Internet provider as part of their yet-to-be-approved takeover of Hughes Electronics (parent of DIRECTV and DIRECWAY).

    YMMV.

    1. Re:DIRECWAY works... by Anonymous Coward · · Score: 0

      What's the price like? I'm considering something like this, but I can't seem to find any solid information on speed or price on their web site.

  49. Starband by Anonymous Coward · · Score: 1, Informative

    I have a Starband setup Linux WILL NOT work with the new 360 model because you need the netgain client which is not availible in linux you can read up on it at http://www.starbandusers.com .

    As for the service itself

    Web isn't much faster then on a modem because of the wait.

    IRC works but dcc sucks because its not
    accelerated like the web.

    FTP Download works great I can get close to 1mbits in the evening but during the day I am lucky to get half that.

    last time I checked Telnet sucked too

    uploads suck and when in progress most other stuff is slow and I get disconnected for FTP dl and IRC .

    Outages are rare now a days unless you have alot of bad weather.

    Kazaa and such services generaly do not work or are very slow ( slower then on a modem)

    Support suck until you get up to like leavel 3 .

    Hope this helps.

    And if you look into DirecPCs 2way option be aware that they have a Fair Access Policy that limits your daily downlows to like 235mb .

    1. Re:Starband by Thing+1 · · Score: 2
      I have a Starband setup Linux WILL NOT work with the new 360 model because you need the netgain client which is not availible in linux you can read up on it at http://www.starbandusers.com .

      I wonder, has anyone tried running the driver under WINE? Seems like a good first step. (I checked the site, no word on Linux.)

      --
      I feel fantastic, and I'm still alive.
  50. My Experiance by Digital+G · · Score: 1

    For pure DL speed its awsome, but for browsing its a bit sluggish. pages with lots of graphics tend to be ALOT slower. ping times are on the lowside of 800ms so you better forget about online games. But i have been able to pull 20Mb files down in less than a minute before, although upload speeds are on the side of 20 kbs. A big down side is that the main machine thats hooked up to it has to be a windows machine. I tried the win98 connection sharing and that totaly failed and was forced to buy winproxy, but past that it was fine.

    All in all its great for country users that pull large files or want to DL alot, but for casual browsing its not a big winner.
    JMHO

    BTW if you want to buy one let me know, i recently moved and dont need my dish anymore could sell it to you.

    --

    End Transmission....
  51. USB in Windows by GMontag · · Score: 2

    Try Win98 or newer. I had no idea that Win95 does not support USB until I went to order my VisorPro (check my journal for that story), Handspring mentions that Win95 does not support USB and they do nopt support connectivity with Win95. Have not investigated further, but they sound like they know what they are talking about.

    1. Re:USB in Windows by sentenza · · Score: 1

      Win95 plain doesn't have USB support, but there is Win95 version OSR2/OSR2.1 also called Win95B and Win95C with added USB support. Those are OEM version not publicly distributed (I got one coupled with a mb).

    2. Re:USB in Windows by norwayjose · · Score: 1

      In order to use a USB device with Win95, you've got to have a driver written specifically for Win95. Not many manufacturers supply such drivers since the Win95 support wasn't terribly robust and even Microsoft recommends against using it.

  52. My Review of Starband... by kninja · · Score: 5, Informative
    I have installed it for use at a rural residence where I used to live. We had a 26.4 modem connection max, as rural phone lines are often low quality for data. We've had starband since it was available. They sent us an upgrade modem which worked with a netgear router, as the original did, but about march of this year, they wanted original customers to flash upgrade their modems or else service would be cut off. (They were moving us to a different part of the network.) Then it would not work with the router, no matter what. We had to buy winproxy, which was the only thng thay supported. I was a little disgruntled by this obvious ploy to sell copies of winproxy, as it took me several days to figure out how to set up the $%@# winproxy software, but now it's working well and pretty stable, so I can't complain too much.


    The Pros of Starband:

    Fast internet for those without hope of DSL or Cable.

    I've seen downloads of 300K/sec. K not k!

    AIM and other programs do work through the proxy server, provided you specify the correct ports. The proxy server is actually faster than the netgear router was too.


    The Cons:

    High ping times 600-1200 ms. No Games for you!

    Filesharing is limited. Some things do work, but they have bandwidth police I'm told.

    I don't fully trust the company after they made their modem only work with winproxy. That bothered me a little bit. They essentially have a monopoly at this time, and they know it. Our router is now a paperweight.

    You must have win98 or 2k. I won't ever upgrade to Me or XP, so I don't know or care about them. No official Linux support as of yet. I doubt there will be for some time. It *might* work, but I haven't had time to meddle with it. Their mission control software is somewhat usless and windows only. I tried installing it to run a proxy server off of a
    windows 95 box and it didn't work.


    The mixed blessings:

    The hardware setup fee is a hefty initial cost, but the money we saved from canceling our extra phone lines paid for it quickly.


    The bottom line:


    We are saving time and money because of this service. It is worth it if you use the internet a lot and live in a rural area beyond DSL or cable. If you can get DSL or cable get it, otherwise starband is a decent option.

  53. NO by Yablo · · Score: 1

    do NOT get starband. i had it at an office it used to work at, and it was terrible. i couldn't ping google in under 800ms, and when i did, it average at about 25% packet loss.

  54. I chose DirecWay over Starband by Anonymous Coward · · Score: 0

    I needed to make a similar decision and decided to go with DirecWay instead. There seems to be less problems with DirecWay (not that it doesn't have problems). Make sure you get service directly from DirecWay, as resellers such as Earthlink and Pegasus seem to have more problems (as an example, DirecWay customers get software upgrades much quicker).

    A good site for info is DirecPC Uncensored.

  55. Re:check the tarrifs, call the public utility boar by Cramer · · Score: 2
    • I can't imagine why, but v.90 modems pretty much can only go above 28.8 when they are analog only on one side.
    Then you clearly have no understanding of how modems (modern modems) work.

    The whole "56k" thing is just an inventive trick. It works only because the ISP end is digital. That means the ISP hardware is transmitting pure digital crap to your modem in the form of discrete PCM codes which it knows will equal a specific analog value at the receiving modem -- and within some tolerance, it's consistant. It doesn't work in the other direction because the analog end cannot be sure of the exact PCM code to which it's analog output will coorespond and the conversion is highly inconsistant.
  56. Not Only "Not for gaming..." by Mad+Man · · Score: 2, Informative

    Gaming is not the only thing affected by high latency, as Jerry Pournelle wrote on his website:

    "View" Tuesday, October 2, 2001
    .
    .
    .
    I am now willing to believe that Microsoft and Earthlink and the Hughes satellite people all worked together to create the most frustrating system possible, guaranteed to drive everyone insane.

    There is no other explanation of why this imbecility works the way it does. Clearly no one really tried to make this work and did any testing. Why should they?

    The MSN home page, for instance, is designed for maximum problems with high latency systems: it wants about 50 requests for little files, and since there is a delay for each one, it takes literally about 4 minutes to download the MSN home page. Updates are just as bad. I suppose there is going to be some magical fix for all this when things are adequately cached, but I wouldn't count on it.

    I have no choice but to sit there and wait for Microsoft to deliver its stupid home page with all the stupid little files, but once I get my updates I can be certain I will not go THERE again. Ye gods!

    All right. Once it works it works fine. But ye flipping gods , the contortions I have to go through to get it going.

    I don't know if the problems are hardware or software so I am going to get an Intel D815 system to install this on and try again.

    1. Re:Not Only "Not for gaming..." by bzant · · Score: 2, Funny

      Now they just need to put some HDDs in the satellite and set up the cache up there. That would at least cut the time in half. Makes maintenance a little difficult.

    2. Re:Not Only "Not for gaming..." by -Surak- · · Score: 1

      I don't know about the system this poster is referring to, but the Starband service uses a (Windows-based) HTTP proxy running on the system connected to the satellite modem. The proxy works by replacing the HTTP requests with some proprietary (UDP-based) protocol that is not affected by high latencies. It also receives and caches page images before they are requested by the client browser.

      If it's set up properly, web browsing is quite usable. The main difference between satellite and a fast terrestrial connection is that there is a delay of a second or two after clicking on a link, and then the entire page pops up at once - you don't see bits and peices of the page loading.

      As many other people have commented, truly interactive stuff (character echo telnet, ssh, most games) are painful at best. The high-lag SSH connections are tolerable - I'm used to running systems halfway around the world, so 500ms is workable, if not strictly pleasant.

  57. Re:Impossible. by Will_Malverson · · Score: 1

    A geosync satellite can't be "over Arizona". Such satellites can only be over the equator.

  58. It doesn't work by Blobomatic · · Score: 1

    Being out in the boonies, I gave Starband a try. I struggled with it for a couple of months. It doesn't work.

    My biggest complaint was the constant disconnections. I would disconnect around 10-20 times per day from 30 seconds to 4 hours. The best ping time I ever recorded was around 650 ms, making telnet and gaming unbearable. The customer support was useless.

    When I cancelled the service, I was charged $499 just for canceling, not counting the many hundreds I paid for the installation and equipment! I refused to pay the cancellation fee. After 3-4 months and letters back and forth, VISA reversed the charge.

    Hopefully fixed wireless or low-earth orbit satellites will be available someday. Until then, I'm paying through the nose for a T1.

  59. Fair Access Policy... aka "leaky bucket" by CausticPuppy · · Score: 5, Informative

    Not sure about Starband, but I've been investigating DirecPC (DirecWay) and the best way to explain their FAP is the "leaky bucket" analogy.

    Basically, a Satellite connection is essentially a 56k connection that's burstable to 350k. OK, it's not really that simple.

    You have a water bucket, and you can get water out of it at 350k, but water is only trickling in at 56k. After the bucket is empty, you're only getting data as fast as the bucket is being refilled. If you wait 8 or 9 hours, your bucket is full again. If you use Satellite return, instead of phone-line return stream, your upstream bandwidth also counts toward your FAP.

    DirecWay I think has a 180MB "bucket" during peak times. I've also seen DirecWay users, with properly tweaked connections, getting 1.5 megabit or greater download speeds (meaning that FAP will approach quickly!) rather than only 350k.

    Go to www.broadbandreports.com and visit the satellite forums. People are constantly posting their current speeds, settings, etc, as well as their thoughts on the service.

    --
    -CausticPuppy "Of all the people I know, you're certainly one of them." -Somebody I don't know
  60. Latest update is ok... by jsimon12 · · Score: 1

    I live in an area without DSL, Cable or anything. So about a year or so ago when StarBand was first offered I made the plung. Initially it was kinda buggy and the latency was horrible, but I was able to hack the equipment and get a ethernet connection and share it amoung my systems. About 5 months or so ago they came out with a hardware upgrade that seems to keep signal a lot better, the latency doesn't seem as bad (cacheing? TCP param tuned). So to answer your question, yes it is good if you have no other alterantives, it beats modem connections, but isn't great for console functions or VPN (it works, just has some nasty clocking).

  61. Won Visa Arbitration by Anonymous Coward · · Score: 0

    I had Starband installed last January. After they installed it I tested it and it was slower than my AT&T dial-up. I told them I was an engineer and could scientifically prove this was the case, so they should take it away. The installers refused, muttering something about the weather causing problems occasionally. The company that installed it refused to refund my money or uninstall it, so I complained to my bank - who contacted Visa and the Connecticut Consumer Protection agency. The company that installed the system wrote letters saying how I was committing fraud and intended to use the system for business illegally, etc. On advice from my bank, I just stated that I had asked to return the system after testing it and they refused to take it back. After 6 months of arguing, Visa decided in my favor and returned all my money. The whole process restored a little of my lost faith in the system, but it was torture. I highly recommend you don't install the system, but if you do pay with Visa and tell them in writing to take it back if it doesn't meet specifications the first day. Thank goodness we've got Comcast in my area now.

  62. Anonymous just incase starband is reading by Anonymous Coward · · Score: 0
    Starband's 360 modem has given me roughly 86 KB/s downloads and roughly 2 KB/s uploads. Large files from a single TCP connection are often corrupted. Running secure shell and transfering large files will result in the session terminating because of bad data. Keeping a single idle TCP connection open for more than 5 minutes is also difficult.


    The web accelerator proxy service that runs on your windows machine to deal a little bit with the latency issues (800-900 ms ping times), also stops functioning on a regular basis and needs to be restarted manually.


    Given the cost of the services (roughly $900 to start up given installation costs) and $69 a month, the only reason I use it is because I thought it was reliable before I signed up and I'm in a rural community. If I had know how spotty it was, I would have saved the money and just downloaded things from work instead.

  63. Security (Europe, though.) by Anonymous Coward · · Score: 0

    About this time last year I was developing a driver for a popular Satellite Internet card. By accident, I discovered that large number of ISPs are not encrypting their customers' traffic. By dumping the MPE (DVB Multi Protocol Encapsulation) stream to a file and reading it with a hex editor (or just simply using 'strings') it was possible to read the contents of Web pages that people downloaded. That would include Email (MSN hotmail).

    There's also an unencrypted Usenet feed on the Sirius satellite. It uses UDP multicasts and it's fairly easy to figure out the protocol (the text is in the clear).

  64. Re:Impossible. by lindsayt · · Score: 1

    I'm not a physicist, so I take your word for it. Probably the vector between most of the midwest and the satellite crosses over Arizona so it's an easy simplification. It works for me though, I knew how to aim my dish.

    --
    I did not design this game/I did not name the stakes/I just happen to like apples/And I am not afraid of snakes-AniD
  65. Security? by Waffle+Iron · · Score: 1
    With all of the satellite TV hax0rs out there, I worry if beaming your packets to the entire continent is a security problem. Do they encrypt the data at all? If so, do they use a secure protocol?

    I know the wired internet isn't exactly secure, either, but this kind of thing seems like it would be an especially inviting target for snoopers.

    1. Re:Security? by necron676 · · Score: 1

      This has long been one of my pet-peaves of the consumer group. This media blown hype that everyone seems to have boughten into that somewhere out there is some "l33t Haxors" that are just sitting around waiting to "steal your files"!!! Ooohhh nasty... As for "beaming" your packets to the "entire continent" i wouldnt worry about that. Yes there is security measures in place but unless you have a large sat.dish. located roughly 1000 meters from the main NOC pointed and peaked correctly you will pick up nothin, exactly nothing. Anyways its way too late and i am just being grouchy.

    2. Re:Security? by Waffle+Iron · · Score: 1
      This media blown hype that everyone seems to have boughten into that somewhere out there is some "l33t Haxors" that are just sitting around waiting to "steal your files"

      I hate to break it to you, but there are in fact 133t Haxors who would love to steal your files, (or at least troll everyone's traffic for valuable info).

      Yes there is security measures in place but unless you have a large sat.dish. located roughly 1000 meters from the main NOC pointed and peaked correctly you will pick up nothin, exactly nothing.

      I wasn't talking about packets going to the NOC. I was talking about packets from the NOC bounced off the satellite and broadcast over a big chunk of the country.

      My concerns were based on the famous inability for satellite TV systems to control piracy, as well as the sieve-like effectiveness often seen with "secure" communications protocols such as 802.11.

  66. Latency is not just bad for gaming by mo · · Score: 5, Informative

    Please note that bad latency does not only affect gaming. I used to have DirectPC and it made ssh sessions all but unusable. To experience this, try typing each shell command with your eyes closed until you hit enter, and only open them after you see the output.

    Not only that, many modern webpages are riddled with many small images. Depending on how your browser parllelizes image requests, the latency can even affect your browsing experience too.

    1. Re:Latency is not just bad for gaming by Anonymous Coward · · Score: 0

      only open them after you see the output.

      i tried this, and never see the output because my eyes were closed. so finally i gave up. you're right, working like that must really sucked.

    2. Re:Latency is not just bad for gaming by cthlptlk · · Score: 1

      Please note that bad latency does not only affect gaming.

      Citrix & other terminal services sessions also blow over high-latency connections.

    3. Re:Latency is not just bad for gaming by Software · · Score: 1
      try typing each shell command with your eyes closed until you hit enter, and only open them after you see the output
      I tried this, but my monitor (in fact, the whole room) becomes very dark when I close my eyes. I can't even see the light switch to turn on more lights! Any ideas? (Sorry, I just had to - but your comment really was helpful)
  67. USB: Upgrade to win98-not a troll by shadowbearer · · Score: 0

    Seriously. Windows 95 was not designed with USB compatibility in mind.
    (I have heard that there are third-party cards/soft that can make it work with USB, but I have never seen nor heard of a computer in which they worked.)

    I went thru something similar some years back when my brother got me a USB webcam and I ended up upgrading all my win95 boxen to win98. It is by far the easiest solution, especially if you plan to ever purchase more USB devices.

    SB

    --
    It's old. The more humans I meet, the more I like my cats. At least they are honest.
  68. Consumer Satellite Internet Sucks Ass. by Anonymous Coward · · Score: 0

    There's no two ways about it. All of the satellite systems suck. Don't take my word for it. Check the newsgroups alt.satellite.direcpc and alt.satellite.starband to see the comments of all the shiny happy people.

    Basically, satellite bandwidth is too expensive to sell at a consumer-friendly price and make money. They put more effort into limiting their customers data volume as they put into improving their product. And even limiting people to 100 megs/session doesn't help DirecPC much. (Don't believe the 169 megs or whatever it is they've got listed on their website this week.) Prime time speeds are abysmal. You can plot a pretty nice curve. Fast as lightning at 3am, slow as molasses at 7pm.

    Starband is far less straightforward with their restrictions. The P2P flavor of the month generally gets cut off at the knees as soon as they notice that people are sucking up bandwidth. If you really piss them off, they'll cut your speed until you call tech support to complain. Then you get a lecture about being a hog and have to promise to change your evil ways.

    You'd be better off convincing a local ISP to start offering terrestrial wireless service.

  69. Starband and other satellite broadband. by Anonymous Coward · · Score: 0

    Scot Finnie, who used to be on the winmag.com team (which got shut down last year) continues to send out a newsletter on which he has been reporting on his experience with Starband for nearly a year now. It is definitely worth checking out his newsletter archives http://www.scotfinnie.com/newsletter/backissu.htm to see what he has to say about the service, equipement, etc. If I remember correctly, he tried to test Pegasus (broadband satellite from DirectTV) but like most DirectTV customers was blown off.

  70. Why starband? by shepd · · Score: 3, Informative

    Nebulink works with linux and supports most any DVB card (USB, PCI, ISA, whatever you want). If you are looking for an open solution (hey, this is slashdot!), that would fit the bill.

    Also, unlike most other satellite internet services, Nebulink is upfront with their limitations. You'll get 8 gigs transfer maximum for $55 US/month at whatever speed is available on their satellite, whereas most other satellite services randomly throttle your speed. Not to mention the hardware costs are generally significantly lower (used take-away BUD $FREE, DVB adapter $199).

    Your return trip times (read: web browsing) on Nebulink are faster since a modem uplink is lower latency than a satellite uplink.

    I'm not advertising (well, maybe I am indirectly), I'm just a satisfied customer who wrote an onofficial (and badly in need of fixing) how-to!

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    1. Re:Why starband? by valenti · · Score: 1

      hey shepd,
      could you please contact me about this. I've been looking at the websites, etc. Is your how-to locked behind the members login on www.nebulink.net? I would like to read as much as possible about this before I recommend it to people.

      valenti @ msu.edu
      thanks!

  71. Aw heck... by shepd · · Score: 1

    That's www.nebulink.net. :-(

    --
    If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
  72. I had StarBand for many moons by Anonymous Coward · · Score: 0

    If all you want to do is browse, StarBand is great. The bandwidth down is high, and up is ok. You can get it set up much faster than any other broadband solution (took me about 2 days to get a tech out).

    The downside is that the latency is high (about 400 ms round trip) because the signal has to go from you to the satellite, down to their station, back up to the satellite, then back down to you. Games will not work.

    You also must run a windows box with the StarBand software (this was not the case before the 360 model). In fact, you can only run Windows 98, ME, or 2000. Now you can probably use XP but they didn't support it at first. You could set up a Windows box to be a proxy server for other boxes, but the satellite modem doesn't work unless you have a windows box connected directly to it.

    You also cannot run any type of server. That would violate the service agreement. The service is strictly for casual residential use.

    You cannot run any VPN client or anything that uses IPSec (this was not the case with the model 180). You cannot use any port other than 80. They have no intention of changing this anytime soon.

    I had very few outtages, and the service was rarely affected by the weather.

    Once the use of the Model 360 was mandatory, and I couldn't use my VPN software, and I was running NT, and I have a server, I bailed and got ISDN. I did have to finish the remaining months of my 12 month contract.

    So if you only want to browse, I say go for it. If you are a Slashdot reader, I would say that is unlikely, so go with something else. You should be able to ISDN anywhere.

  73. Get CenturyTel DSL by Anonymous Coward · · Score: 0

    Since CenturyTel is your new phone provider, you should go with their DSL service. They offer 512 kbps/256 kbps for about $40 per month.

    I live in a small town in the middle of nowhere, and I am using their DSL service. It seems to be very reliable and I've hadn't had any major problems with it.

    1. Re:Get CenturyTel DSL by jedman · · Score: 1

      Hopefully the poster can get DSL, but I would hope s/he checked into that already... One of my Wisconsin offices uses their DSL. Being a business, it's $99 a month I think. Had serious reliability problems until they replaced the Westell router which had bad firmware. Since then there's been the standard ISP downtime of maybe one hour a month, with acceptable tech support.

  74. Re:Impossible. by jjo · · Score: 2

    Since all geostationary satellites are over the equator, their positions are given by one simple longitude value. Therefore, when someone says that the position is "over Arizona", a reasonable interpretation is that it is at the same longitude as Arizona.

    However, this turns out not to be true. Starband satellites are at 101 and 129 degrees West longitude. Referred to US geography, these longitudes correspond to the middle of Texas, and to a point in the Pacific ocean about 600 miles West of Los Angeles.

  75. I Have One of These by spacefrog · · Score: 1

    Ughgh.

    I live in the hills above Riverside, California. We can't get DSL, cable or really anything useful. Technically we can get ISDN, but PacBell was a major pain in the butt about it.

    We had 160K iDSL service for a few years until our provider (Zyan communications) went tits-up. Nobody else offers iDSL service in this area.

    So, we got Starband.

    I wouldn't recommend this thing to my worst enemy.

    Download speeds can vary a great deal. Sometimes I get 100K/second, sometimes I get 2. Sometimes it can vary by that much in just a five minute period for accessing the same site.

    Upload speeds suck. We are lucky to get 5k/second.

    It goes down constantly, although usually just for a little bit here and a little bit there. Very annoying.

    Gaming? Forget about it. P2P? Forget about it (they block it).

    To clear up some of the misconceptions that have been spreading here... The only modem they support on the network now is the 360-series. The 360 has a USB and an ethernet port. Don't touch the USB with a ten foot pole. Using their USB port resulted in all kinds of short delays and needs to reboot the machine.

    There are a bunch of "hacks" running around for modifying the old 180-series modem. Forget about it. The 180's are not allowed on the network anymore.

    Just because it has ethernet, do not think of the ethernet port as anything other than a fast serial cable. In order to utilize the product, you *must* run their windows-based software.

    If you just hook up to it and DHCP your way into supposed bliss, it is slower than a dial-up modem.

    They use proprietary TCP/IP extensions (GRE and tunneling related stuff).

    Normal internet sharing does not work properly. The NAT included with 2000 Server will kind of work, but it can be really flakey (I have run this same NAT with a cable modem and it worked flawlessly).

    The starband edition of WinProxy is the only reliable way to share the connection. If you try anything else, you will just be unhappy.

    Sending files via FTP will often result in the file to be corrupt on the receiving side. I don't know why, but it has a tendency to cut the first character of a file when I transmit it. When I take this machine to the office, I ftp with the same machine with no problems.

    Using any sort of remote control software will make you want to off yourself. X through it sucks, as does VNC, terminal services, and Citrix. Citrix worked the best out of those (it has some built in latency-correction via local echo'ing, etc.).

    The "real world" latency is often far worse than the theoretical sat latency. Don't even get me started on that.

    Support is useless and rude and looks for excuses to not help you, since they simply want to get you off the line.

    Whatever you are looking for, this isn't it. Stick with dial-up until hell freezes over and you can get something better.

  76. Tech support by Anonymous Coward · · Score: 0

    I thought this was a news source. I had no idea it could be used for those that are to lazy to do a little research thier own. To find out if Linux supports your new device should take no more than 10 minutes on google. There are better locations for the lazy to get this info...... newsgoups would be a good start.

  77. Upgrade to business service.. by Betaman · · Score: 1

    Instead of getting crappy sat service I would upgrade my local service to the business version. Every cable modem provider and DSL provider in my area offers faster upload and download speeds if you pay more. Sometimes it's a lot, but usually it's not too bad in comparison with the headaches you'd get from switch to sat service.

    1. Re:Upgrade to business service.. by Anonymous Coward · · Score: 0

      I don't get it. Why do people talk about switching from Cable or DSL to satellite? All you'll do is frustrate yourself with even slower speeds and higher latency. Services like StarBand and DirecWay are not designed to compete with cable or DSL, when will people understand that? Satellite internet service is aimed at people who cannot get either of these services, and who can accept the limitations of satellite internet. Stop complaining and do some research before you start bad mouthing something you don't understand.

  78. Re:Impossible. by Anonymous Coward · · Score: 0

    if you are in minnesota and point towards arazona you are pointing towards the equator.

  79. DirecPC by StormReaver · · Score: 1

    I live in a rural area where DSL and cable aren't available (therefore not viable), and I researched both StarBand and DirecPC. Starband was my first choice because of the two way system (DirecPC was only one-way at the time). However, StarBand required a one year contract whereas DirecPC required no contract.

    DirecPC has been a mixed blessing. On the one hand, I went from 2.4K per second on my dialup modem to an average of 80K per second on the download (the upload still requires a dialup modem, and we have peaked at 125K per second on very large downloads).

    Via home networking, I was able to replace two separate ISP subscriptions (at $21.95 each) into one subscription ($50). We got a local ISP subscription for the uplink ($14.95) because DirecPC doesn't have a local dialup for our area. Our third user had to have his own dialup account anyway, so we didn't incur extra cost for this; it was already a fixed cost.

    So in essence, we spend an extra $6 for broadband opposed to what we were spending on dialup. This part was a no brainer for our household. The equipment was $200, and the installation fee was waived (DirecPC was running a special).

    On the downside, we do sometimes lose our satellite signal during severe weather or during extremely thick (think flash-flood-level torrents) rain. We unplug everything during severe weather anyway, so that's not an issue, and we've only lost the signal once in two months. Not too shabby.

    By far the worst part of this is that DirecPC requires a Windows computer to connect to the satellite (read below for the exception). This is because of the proprietary USB signal used by the satellite modem. Since we have only one Windows user in the house, his Win98 computer acts as the server. And it does so very poorly. I typically have to resume a 5-6 megabyte download 30-40 times before getting it all, and some web pages fail to download completely on the first attempt. I have narrowed the problem down to Win98's ability to forward packets in a network.

    There is a (slight) silver lining to this, and is the exception to requiring Windows. Helius.com provides a Red Hat 7.0 driver for $200 (one time expense), so I'm building a Red Hat server to replace the absolutely awful Windows server. Helius offers a free trial download for the driver so I can test it out before plunking down the money.

    Aside from those two drawbacks, DirecPC has been well worth the money as opposed to complete dialup.

  80. I used Starband for a year, switched to cable by BenJeremy · · Score: 1

    I was an "early adopter" of Starband, getting mine installed in Janurary of 2001 with a 180 modem. I switched over to the 360 when they dropped the requirement to extend service, and very thankful for that.

    We (my son and I) wanted gaming, and as mentioned countless times, it definitely is NOT for that... not that some luckless gamers didn't try to join Serious Sam games I served up on my machine for home lan play.

    Other shortcomings include packet loss which often causes hangs during downloading. The 360 effectively doubled my data rates, though, and greatly reduced the packet loss. It really depended on which satellite and hub you were on.

    All in all, it's GREAT if you don't have alternatives, but as soon as cablemodems became available, we switched. Just don't get tied down with an obligation of more than a year. Also, take advantage of the tie-ins with Dish Network; I kept my satTV service, only getting "lifeline" cable (which worked out well, because I actually get full analog cable now - they had to remove the channel filters for the cablemodem service) for $15/month in addition to the $40 for 1.5mbs.

  81. I have it & I hate it.... by gorac · · Score: 1

    I've had Starband for about a year. Recently any P2P filesharing software is not working. Every time it rains I lose my connection. However, it's the only "broadband" available where I live.

  82. Not recommended! by Band0r · · Score: 0

    I do not recommend ingesting Starband. However, if you must, heavy amounts of ketchup and/or other condiments may help improve the taste. I would also suggest nutritional supplements to help fulfill your dietary needs.

  83. Comments on my Starband experience by Anonymous Coward · · Score: 0


    I do developement work out of my house in a very rural area over Starband, it seems to work fairly well. I get up t0 200kbs down and 50-60kbs up. I seem to get good signal quality in any weather. I am able to host an instance of a development web application using the static IP address of the satellite modem, Starband blocks port 80 in, but I use other ports. Also I am able to use VPN with the static IP so I can access my clients networks. In general I find the Starband fine for telecommuting work.

    Pro's
    - Works anywhere.
    - easily networked with proxy server.
    - static IP address.

    Con's
    - Latency, no VOIP or gaming.
    - port 80 blocked by Starband.

    I think Starband is great since the phone companies and cable companies have no interest in providing high speed access in rural areas, Starband gives me freedom from the city.

    Mark

  84. ISDN by Anonymous Coward · · Score: 0

    While it's not usually the cheapest option, and you sometimes have to be persistent to get it, I blissfully used BellSouth ISDN for years (when it was my only real option). It was simply worth the cost to have the quality connection. Universally availible, 64Kbps or 128Kbps, low-latency, instant-on connection all the time, every time. Generally no operating system restriction. I actually used one 64Kbps channel for data, and the other one for my home office line and wrote off the cost of the connection on my taxes. When I had a really big download, I would bring up the second 64Kbps channel, but for basic email & web browsing, a single channel was usually sufficient.


    BTW...Cisco did me the greatest favour in the world by having a special on the Cisco 804 ISDN router for $250 a few years back; you can usually find these cheap on eBay, etc. With NAT and IOS ACLs, it was a reasonable firewall/gateway for the home network.


    Seems to me that this would be better that a moderately faster connection that you cannot count on.

    1. Re:ISDN by DarkIcon · · Score: 1

      I would have gone for the ISDN option, but my local phone company had some ridiculous restrictions on usage. I don't remember the exact details, but once I used over a certain number of minutes per line, I would have ended up paying a lot of extra money.... and the limit was so low that I would use it all in two weeks. Once I had that explained to me I INSTANTLY opted for the next-worst option: Starband. The moral of this post: Check your usage restrictions before any money leaves your pocket!

      --
      Dark Icon
  85. Satellite...eh..No. by retro128 · · Score: 1

    I am living in a bandwidth-challenged community, and looked into Starband as an alternative, and luckily had a customer who subscribed so I could see it in practical use. My beef with it was as followed:

    1. High, unpredictable latency. Forget gaming.
    2. $700 price tag. $500 for the gear, and $200 for the FCC monkey to point it at the satellite. Forget doing it yourself, the pointing is simply too precise to be able to eyeball it.
    3. USB interface only. This makes it difficult to share access with other computers on your network, short of using the lame Internet Sharing from M$.
    4. Flaky connectivity, packet loss, and web page timeouts.
    5. All for $70/mo, last I checked.

    In other words, no way.
    Earlier, I made a post here on Slashdot about a project I was planning on setting up between here and where I work. Well, it works. At a distance of 4.5 miles away I am able to leech off the company's T1 at full speed, with only 2.2ms of latencty point to point between the dishes. It was built entirely from off-the-shelf gear, like Orinoco cards, a couple of junker Pentiums running Linux acting as wireless routers, and two run of the mill 2.4GHz high gain parabolic grid antennas (the same type they use for wireless cable service in rural areas, I hear), all for just under $1000. It has been surprisingly reliable with virtually no dropouts and almost no packet loss (unless a bird lands on my transmitter :), at least no more than your average DSL connection.
    If you are within sight of an area that can get DSL or cable, I highly recommend looking into this option. The up front cost may be a little prohibitive, but you would be pretty deep in the hole as it is if you went with satellite.

    --
    -R
  86. a starband user speaks by dpilgrim · · Score: 1
    I have been using Starband as my primary Internet connection for about 8 months now. For rural Internet denizens, it isn't a perfect option, but may well be your best option. Here's a bit about my experience, and some recommendations.

    My house is half a mile up a dirt road up in the Sierra Nevadas in rural California. DSL and cable are just never going to happen here. I'm so far from the telco CO switch that even dial-up sucks. I cannot even get a consistent 28.8 dial-up connection; 21k-24k is more typical.

    I have a Starband 360, which is their latest model "modem". This comes with an option for either ethernet or USB connection to your computer, and I opted for ethernet because I was told, off the record by the installer, that Linux might work with the ethernet connection.

    And indeed Linux does work with it, kind of. As far as Linux is concerned, the Starband modem looks just like a DHCP server on the other end of an ethernet interface. There's really nothing to configure other than plugging in your ethernet line and running dhcpcd (or pump, for you Debian users).

    This setup works, but very slowly. Ping times are anywhere from 1.5 to 3 seconds, and this kind of default Linux setup does nothing to either deal with the latency issues or take advantage of the fat pipe offered by the connection.

    Over a period of months I tried numerous strategies to compensate. I installed Smoothwall as my gateway machine, and turned on proxy serving to take advantage of squid as a caching server. I tried fiddling with some basic network configurations, like window size. None of these things made more than an incremental difference.

    After several months I realized that I was always going to have high latency, and under Linux I was never going to achieve transfer speeds above 2k per second. What I basically had was a dedicated connection to the Internet that behaved like a sluggish 14.4 modem.

    As much as I love Linux and Open Source, I am above all a pragmatist. I'm not shy about using Windows when it's the right tool for the job. And in this situation, Windows has an advantage.

    Starband licenses a software package from Netgain that provides so-called "TCP/IP acceleration". Frankly I'm not sure what it does, but there are a number of possibilities I can imagine (extreme window sizes, multi-plexed downloads, etc.). The point is that it does it in a proprietary fashion, and it's available only for Windows. You can't beat the latency; nothing gets around the fact that every packet must travel 44,000 miles. But you can take advantage of the capacity with the right software.

    The best approach is to run Windows 2000 as your gateway machine, and to use the Starband software (which in turn uses Netgain's software). If Netgain could be persuaded to support Linux, things might be different, but right now Windows 2000 is the way to go.

    So my current configuration has a home network of 5 computers routed to the Internet through a 6th computer, which is running Windows 2000 and Starband's software. By the way, setting up a gateway server under Windows 2000 is trivial. Under the "properties" tab for the outbound network interface you simply turn network connection sharing on. Then Windows 2000 autmoaticaly runs a dhcp server on the internal interface.

    The latency is still there. And that pretty much knocks out online gaming. I'm a big fan of "Age of Empires/Kings/Conquerors". That gaming system is set up to check ping times for network gaming, and throw everyone into a "wait for the connection to return" mode whenever ping times are above a certain level. Combined with satellite latency, that makes the game pretty much unplayable over the Internet. I'm sure other games would be similar.

    And using ssh is pretty painful. I'm always typing several words ahead of what I see on the screen, or several vi commands ahead of what has been rendered, when using ssh this way.

    Web browsing is not particularly fast. What matters is not the size of a web page, but the number of files on a web page. Each file is a session that must be initiated, and latency kills you on session initiation. So ironically a page with a few really huge graphics will load faster than a page with lots of little tiny graphics. Still, web browsing isn't any slower than it would be over, say, 28.8 dial-up. In other words it's better than any of my alternatives.

    Tranfer rates rock. On downloads I'm getting anywhere from 20k per second to 80k per second. I have no qualms about downloading anything just because of size. The largest thing I've downloaded is Red Hat 7.2 iso's, and while it took a while it was reasonable. Upstream my experience isn't quite as good, but it's more than adequate. I'm often uploading batches of digital photos to my website, and on large file transfers I'm getting 10k - 20k per second. More than enough to keep me happy.

    Whatever packet mangling Netgain does occaisionally causes problems. I've had sites that I can't access because of this. That's a rare problem, however, and using an external proxy like Anonymizer seems to take care of the problem.

    There are also times with the latency foils secure connections. I've had SSL sessions fail because, presumably, the server on the other end is looking for a speedier response than my client is capable of giving over satellite.

    Oh, and there are of course the weather problems. There's nothing quite like getting up on the ladder in the morning in the freezing cold to brush snow off of the satellite dish so that I can restore my Internet connection.

    So I keep a dial-up account as a fall-back. It's good for those bad weather days, those fiesty SSL connections that just won't work over satellite, and the occaisional urge for online gaming.

    Overall it's a pretty good value. The monthly Starband charge is $69.99 a month, but if you're going to go to the trouble of using Starband you might as well get satellite TV as well; it's all one installation visit and all one installation charge.

    So for around $100 a month I'm getting an adequate web browsing connection, a great file transfer connection, 150 channels of TV, and 12 channels of audio (one of the best parts: no commercials, no DJ, just music). Add $15 a month for a backup dial-up account. That's a total of $115 a month. Even in an urban area with solid DSL I'd probably be paying $75+ a month for comparable Internet and cable TV services.

    Personally, I'm willing to pay the $40 a month with slightly degraded service, and being forced to run a Windows 2000 server, for the privelege of living where I do. I work from home most of the time, and I'm not going to complain too loudly about a technology that allows me to maintain a high tech professional position from such a remote location. For all the gripes we might have, we have to have some sense of perspective: I'm doing what would have been unthinkable 5 years ago, and unimaginable 10 years ago.

    -Mark Stone
    s t r i d e r _a_t_ s t a r b a n d _d_o_t n e t

  87. Re:ISDN! by rawg · · Score: 1

    I'm paying $400 per month for my ISDN. ISDN sucks.

    --
    The above is not worth reading.
  88. Check this site out by namtog · · Score: 1

    I'm sure most of you have already thought of this but what the hell. Go toDSL reports satellite forum.

  89. Forget it if you use non-Windows exclusively by allanc · · Score: 1

    It used to work quite well plugged right into your router via Ethernet. Then they switched to the "new, improved" model 360 router, which would, as far as I could tell, randomly screw with packets. TCP/IP handled this gracefully, of course, but it brought the performance back down to roughly modem speed with the added bonus of extra-terrestrial latency times.

    But then, a few months ago, they decided that they would stop allowing packets that didn't go through their Windows-only proxy software at all. So we completely lost network connectivity for a week or so while we cobbled together the spare parts around the house to set up a Windows box.

    So if you want to use Linux, MacOS, Solaris, or basically anything not Windows, keep on looking.

    Oh, and high latency is a bitch when trying to use telnet. Damn speed of light.

    --AC

  90. As a fix for your dial-up... by Control-Z · · Score: 1


    You might try calling your TelCo and tell them you can't send faxes on your phone line. Telephone companies don't seem to care about modem speeds but they seem to care about fax machines. Having a tech come out and fix my "fax machine" brought me up from 26.4k to 45k.

  91. Starband User for over a year ... by rlgines · · Score: 1

    I've been a Starband user for over a year. Given that I bought some acreage out in the middle of no man's land a couple of years ago, this was the only solution outside of dial-up.

    Like any option, this has its benefits as well as its drawbacks. For me the benfits were pretty simple. 1) It allowed me to avoid some terrible dial-up options. 2) It has allowed me to place my home 'network' on the Internet with out much difficulty, 3) there is a Proxy/Firewall (WinProxy) that is affordable and reasonably functional and keeps my kids off of content that I want them to avoid.

    There have been two 'modems' that have been used with this service. The first was the 180 model that I actually liked. It allowed me to throw a Linksys router in the loop to get my network on the net. With the newer 360, the only option (for me) is to have it connected to a Windows box that is pretty well dedicated to that function. All of my other boxes router through there. I was just about ready to drop the service after my horrible experience upgrading from a well functioning model 180 to the 360. After fighting with it for two months (almost a year ago) the system is now reliable.

    If you need the system for Interactive work (gaming, chats, etc.) then the service will annoy you to no end. If most of your work can be done in batched modes (off-line mail retrieval throughout the day while you are at clients, or large FTP dumps) then you will be happy.

    My biggest suggestion is that during installation make sure you get someone who is testing the sat signal strength with some decent equipment while during the line-up. If they are doing it with line-of-site or just looking at meters off the web ... run!!! Keep in mind that for the uplink to work your small dish is having to hit a spec in the sky many miles up. Most of the discussions that I have seen from disgruntalled users has been the result of poor installations.

    Overall, when compared to my alternate choice this Starband is a no brainer. However, I do miss the response time of my 500K+ async DSL .... until I remember that it isn't everyone who can be hitting the Internet while sitting by a campfire and watching the stars overhead .

  92. Aramiska.net by jeeperscreepers · · Score: 1

    If you guys want to see a system thats way cooler than this ... and totaly standards based check out these guys ... www.aramiska.net ... the european but still way cool ...

  93. DIrecWay by Anonymous Coward · · Score: 0

    For those interested in the experiences others with DirecWay/PC the forums on http://www.copperhead.cc are pretty good.

    I have it on the wife's Windows box and use ICS to share across the network.
    The biggest problem I have with it though is that connections seem to hang constantly on Linux, and I've tryed multiple Linux distros to no avail. I've tryed alternatives to ICS on 3 different versions of Windows with no luck

    FreeBSD sped along fine but Linux is horrible. Its based on the site your viewing not the content in the page. About 25 percent of the pages I visit daily load only halfway and never load completely. Some of these pages are only 15k!

    As far as speed, I'm a 2nd shifter in EST, but I can typically get 50KB to 150KB download speeds unless the connection hangs on Linux.

  94. Directly Connected? by mindstrm · · Score: 2

    It is not possible that it MUST be directly connected. The nature of the ethernet standard ensures this is not necessary.

    There is no way for the computer or modem to tell if it is directly connected, or connected via several switches/bridges/etc.

    1. Re:Directly Connected? by jonbrewer · · Score: 2

      The point of the parent poster (and many others) is that the accelleration software is windows based, and without it you will see very poor performance. The accelleration software is absolutely necessary to compensate for the way most web pages work (often requiring 30-50 connections per page) and the inherent incompatibility of this this method for use over satellite, with minimum latency of >500 ms.

      Sure you can connect in another way, but it would defeat all performance advantages of having the fat satellite pipe.

    2. Re:Directly Connected? by mindstrm · · Score: 2

      Sorry. I thought he was referring to physical layer connections.

      By the way... the inherent incompatability of that method over satellite is bunk.

      I maintain several satellite interent connections (500+ms pings) and we utilize no such software or techniques.

      Of course, we're not using starband.. we're using much larger dishes with more power on commercial grade services.

      THe software has to do with how starband is structured, not satellite in general.

  95. Thoughts. by mindstrm · · Score: 3, Insightful

    It seems a lot of people are claiming problems with disconnection/weather/etc.

    Solutions: This is satellite folks. It's radio. There is a wealth of knowledge out there about how to get new amplifiers/bigger dish/etc. I'm not suggesting you go outside any legal limits, or try to overpower things... but as with all satellite stuff.. if you are having trouble getting through weather, or with weak signal, you need to amplify and/or get a bigger dish.

  96. Speed vs. latency by IGnatius+T+Foobar · · Score: 2

    Satellite Internet usually provides respectable speeds, but the latency is terrible. Speed is the raw bandwidth number (usually measured in megabits per second) while latency is your ping time, for example. There's plenty of bandwidth on those birds but regardless of how fast they run, you still have to send every packet into space and back down to earth. Since the satellite is over 20,000 miles away, that's a pretty long delay (many hundreds of milliseconds).

    If you need the connection for file transfer (FTP, Gnutella, etc.) you'll be fine because you're doing big streaming transfers -- it doesn't really make a difference if your multi-megabyte download starts and ends half a second later than it would using a terrestrial connection. Email is no problem because it happens in the background. Web pages will be a little sluggish because you have to wait for all the HTTP transactions to complete. If you do any amount of interactive work, though -- such as telnet or SSH, where you're sending and receiving one character at a time while you type -- the lag will be absolutely unbearable.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  97. Get a clue. by Anopheles · · Score: 1

    You were the "First" customer just like me, and yes, at first it did blow. The 180 was horrible. That's why Dish Networks replaced EVERY SINGLE SYSTEM it made with the newer, better one (Model 360).

    They never "stopped making you buy a PC w/it". That was the Skyblaster model sold exclusively at Radio Shack (or Radio CRAP! as you would no doubt call it). And, they introduced the models at the same time.

    And Dish does not own it and is not "selling" it back to Starband, it was a joint partnership. Dish is just backing out of the partnership, and not selling the Starband. This will get Tech Support back to Starband, where it will no doubt improve.

    With the latest software, and the latest hardware, both of which are given to you free of charge, Starband is a great solution for those who are looking for high speed web surfing, which is what it advertises.

    If you are a "power user", want to do mucho P2P, hack your high school, or spam a ton of people with get rich schemes, I would agree with Mr. Coward and suggest getting a local wireless solution. I don't live in the range of any Wireless, so I have to use Starband.

    In the future, do some more research before flipping a lid. I can't believe you got modded *up* for that post... And if you want to flame something, go ahead and flame the fact that there aren't any Linux drivers for Starband yet, even though it's "supported"...

    1. Re:Get a clue. by rnd() · · Score: 2
      or Radio CRAP! as you would no doubt call it

      Now that is seriously funny! Mod the parent up.

      --

      Amazing magic tricks

    2. Re:Get a clue. by Suppafly · · Score: 2

      or Radio CRAP! as you would no doubt call it

      If it's not scottish, its crap!

  98. Satellite internet by JimPerlGuy · · Score: 1

    I have been using DirecPC for about 1 year. Lookups take a long time so it makes things kind of sluggish. Mostly download times are pretty decent. Upload times are advertised at 128 KB/sec. I get about 40kb up. Other than that, the major issue is Linux. With DirecPC, they do not support Linux. This is because their proprietary software (which authenticates you to their system) runs only on windows 98, 2K, and ME. This sucks bad, but if you want high (well, higher than dial-up) in the rural areas, you have to go with it. It beats all other options, but the price is high.

  99. Dual tcp/ip connections under linux by Sharper · · Score: 1

    This seems like an appropriate place to ask a question that's been rattling around in my head for a while...

    How would one go about setting up two connections from the same linux box, then specifying which one to use for which connections.. ie: A 14.4 modem for low-bandwidth, low-latency, plus a dish for high bandwith high latency. Unfortunately the best use of this would be browsing of course but that uses a bi-directional connection, which would make life a serious pain.

    In essence, it'd be nice to 'telnet-eth0 machine.work.com' or 'ftp-eth1 games.downloads.org'.. obviously that's not the synatx, but how would you set it up.. it's got to be hackable SomeHow...

    Two ideas which spring to mind are use of a package-splitting protocol (ATM springs to mind, but I know zilch about it, it just sounds familiar) and/or a friendly remote server on a high-bandwidth line which has a intermediary-server (this could theoretically solve the http-send/recv dilemma, I think)..

    Ok, enough rambling.. anyone actually know what they're talking about re: this? ;)

    Cheers,

    DMG

  100. only open them after you see the output by Anonymous Coward · · Score: 0

    I tried this, and my eyes are still closed! How do you see the output with your eyes closed?

  101. Starband and such by Daimaou · · Score: 1

    I used to use DirecPC, which is like Starband, before I got something faster.

    It worked really well, but there was a second or so lag time between request and the page loading. It doesn't work at all with games or VPNs, but for regular browsing and downloading, it sure beats a modem.

    If it is all you have access to, I would recommend it.

  102. Starband is hostile towards Linux by sydlexic · · Score: 1

    my brother was using Starband through a Linux firewall I set up for him when Starband shut down his connection. they claimed that they detected "uncompressed" traffic across his uplink. this was because the Linux firewall was not running their proprietary Windows network driver. now he's had to replace the Linux firewall with a Windows firewall to regain access. pity. he's 40 miles from the nearest city and has no alternative for high-speed internet.

  103. Better Than Phone... by DarkIcon · · Score: 1

    ...and that's about it. I can't get Cable OR DSL where I live, so my only remaining choices were ISDN (yeah, right), satellite, or a second phone line.

    My experience is that Starband rocks at web pages and sucks at almost everything else. Download speeds are awesome. Upload speeds are disappointing, but better than phone. Web-surfing isn't quite as fast as I expected, but it IS fast. Images on web-pages constantly refuse to load, but only when my firewall is running, so I'm assuming that the problem is with the firewall and not Starband. I don't game, so I can't address that issue.

    I have heard that there are bandwidth restrictions/monitoring. Look into it if you consistantly do more than just web-surf. But then, you should look into that with ANY service you consider (that's how I discovered that ISDN is a cruel joke...).

    And when it rains heavily... go find a book to read. But then, if there is a heavy storm in the area, should you be on the computer anyway?

    --
    Dark Icon
  104. Starband sucks by memlapse · · Score: 1

    The latency is horrible. It has to travel over 44 thousand miles before it gets to the POP. They are seriously oversubscribed, so my requests for web pages time out half of the time. Thank God I'm getting my cable modem this afternoon. I currently have my sat modem connected to an ethernet port with internet connection sharing enabled. It works well, but it is ungodly slow, even taking into account the latency. There are times I get pissed and just use a dial-up.

  105. USB support for Win95 by Anonymous Coward · · Score: 0

    Good News! There has been a USB update and support package for Win95 That supports USB fully. I thought this might be helpful!!
    You can always update Windows as well to something like Me, 2000 Pro, or XP Pro. Getting the USB package is the cheapest way though. Try it.

  106. Try Direcway from DirecTv!! by bigbadsoftwaredaddy · · Score: 1

    http://directv.direcway.com/main/index.html I have been using this service for 1 month now with mix results. I have seen the latencies that many have mentioned, although those can partially be mitigated through the use of a Caching DNS Server on the client side. Download speeds have been pretty good 400 kb/s - 1800 kb/s. The FAP (Fair Access Policy) also seems less aggressive/punitive than Starband's policy.

  107. Simply problem with linux... by jwiegley · · Score: 1
    When Starband says "requires Windows98/blahblahblah" they really mean it.

    We all know that with normal networks the phrase "requires windows98..." in conjunction with a standard ethernet connection usually means "To run our idiot software that sets up your TCP/IP settings correctly". So all of us Unix users can just throw that disc in the trash and configure the TCP/IP settings manually because a) we actually know what we're doing and b) we prefer to do it ourselves anyways.

    Well, THIS IS NOT THE CASE WITH STARBAND!! The actual satellite transmission rate (at least for downstream bandwidth) is actually 50K. Starband requires Windows98 in order to run some sort of compression software that is able to get the 350K downstream rates.

    So what I discovered (thankfully not too late) is that yes you can use linux with Starband but:

    1. you'll have hideous latency problems with games
    2. you will be limited to 50K downstream rates (you might even have limitations on upstream rates too I don't know)
    3. You'll have to hassle with dynamic IPs since you are not assigned a static IP. (But the Starband person will say "Your IP won't change". which is to really say "Its not static" in the same way "Do you have tuna fish?" "We have meatloaf." means "No. we do not have tuna fish.")

    I wound up cancelling my order and going with PacBell DSL instead which has horrible rates and took three months to correct an arial wiring problem.

    --
    I will never live for sake of another man, nor ask another man to live for mine.
  108. Local telco options by Kazimira · · Score: 1

    The decrease in speeds on your dialup could be the results of a DAML (Digital Added Main Line) being placed on the line.
    DAMLs are used to split a single copper pair to handle more than one phone line. LECs use this when it's too expensive to run new copper into an area. This absolutely kills any DSL variant and will significantly decrease dialup speeds. You many want to contact your local repair and have them test the line.
    What we've run into is that most ILECs will tell you they only have to provide voice quaility service and you're TSOL.
    You may be able to request a clean copper pair to be run by your telco but the price may be high. Though from what I've seen on the satalite costs it may be a reasonable expenditure.
    After that, you should look at multilink or "shotgunning". Your ISP may not offer it but it's worth the phone call to check.

  109. very high and unstable latency by omegarise · · Score: 1

    DirecPC has an everchanging latency. depending on the kind of modem you use, you can use either an ethernet port or USB. some of the USB ones can be modified to use Ethernet (there's a port inside that the USB part plugs into)
    best ping time you're going to see over satellite is about 500ms, more like 800ms average. pages load quickly, but there's that pause with every click. games dont work very well over it, but some games are actually playable. the user experience isnt very good though. I've seen 80k sustained downloads over the standard package.
    downside as previously mentioned is that you are limited to a certain amount of data for certain parts of the day before they chop your download speeds considerably.

    1. Re:very high and unstable latency by jeeperscreepers · · Score: 1

      I posted this already ... but you guys seriously need to check out aramiska.net ... its a european isp using DVB/RCS ... its wild the system can download up to 8Mbps per second and transmit up to 2 Mps ... and it works (I believe they demo'd at CeBit) ...

      Sorry to bring it up ... I just wanna see what people think of ...

  110. Poor Solution by McG33k · · Score: 1

    We have a client who uses Starband for internet access since it is their only option. The ping to the gateway is about 750ms on a good day, and every tenth packet or so drops. The client tries to pickup email via pop3 but the software will timeout the connection 9 of 10 times. Yes, it literally takes 10 tries to get it to *start* picking up email. The downlink has been as high as 300KB/s, but during peak usage hours has also been as low as 900b/s, if you can get on at all. If you use too much bandwidth, as defined by Starband, they will "FAP" your connection. FAP is fair access protocol. Basically they cut your connection if you download too much in so much time. I am pretty sure that "too much" and "so much time" are different depending on the day and/or hour of use, or rather, that is how it seems. --g33k

  111. Re: Home Relay setup by Sharper · · Score: 1

    Heh.. you should pseudo-contract to people to set this up for them.. if I didn't have cable available I'd pay you $100+cost to buy the parts and set it up for me (and yeah, I'd sign a piece of paper saying if whoever I've got it pointed at got mad, it's my problem not yours ;)...hell, I'd pay 150$ if you let me watch and learn. Sounds like a beauty of a hack, and you could make a pretty penny doing it for people who don't have the time to pick up the know-how.

    DMG

    Obhack: Old Garage-Door opener innards+ screwdriver/soldering iron + coffee-pot = wireless wakeup self-bribe... god I hate mornings.

  112. Other alternatives by wizman · · Score: 1

    Everyone here is talking about alternatives to DSL and cable. There ARE other alternatives! You'd be surprised how many rural areas have ISP's throwing wireless repeaters on the tops of grain silos or whatever else they can find. Latency will be WAYYYYYYYYYYY lower. On our wireless network, we have around 20-30ms to anywhere in our network. Max of 200 on bad days.

    We've upgraded a few people from Starband, and from what I can gather, the equipment cost is about the same.

    I'd shop around for a local ISP doing wireless (and doing it right, i.e. has an RF guy on staff and not a bunch of cat5 jockeys trying to crimp rp-tnc connectors on lmr-400) before I settled with Starband.

  113. Any dish connection is iffy by shrikel · · Score: 1
    At my work, (small company in Utah) we had Sprint Broadband for a while, and it STINKS!! It would be great once in a while (like 250kb throughput), but only sometimes. The biggest influence on its performance was the weather -- during a storm (or just a really cloudy day) it'd burn rubber at about the speed of a slow POTS modem. Also, when the weather was bad we'd get a 20%-40% packet loss rate!!! It was a nightmare! We had to colocate our servers outside because we couldn't guarantee that we'd be up.

    Now we have a T1, and it's sure a lot better. Heck, my DSL at HOME is better. So if you _must_ have a dish connection, be prepared to have lossy connections. Almost any other high-speed solution would be better.

    --
    Any sufficiently simple magic can be passed off as mere advanced technology.
  114. If it's your only choice, go for it by Anonymous Coward · · Score: 0

    If you're in a rural area (as I am), you don't have IP over cable, your telco sucks, ISDN is too expensive, and you'll never get DSL. In that case satellite is your ONLY option for any kind of broadband access.

    I've had Starband for about two years now, and I'm happy with it. You'll be happy with it, too, if you resign yourself to the following:

    1. Satellite's bane, high latency. No real-time gaming!

    2. Slow https/ssl/vpn connections. VPN is very nearly useless over Starband. They claim they will "support VPN shortly", but that just means they will support VPN using their chosen single brand of VPN hardware, which of course means that whatever VPN server you're connecting to still won't work.

    3. You will REQUIRE a Windows PC (preferably running W2K for any kind of stability) in order to run Starband's special software, and to run WinProxy as a transparent proxy for your other machines. Until someone gets around to reverse-engineering the protocol of Starband's software, you CANNOT hook it up directly to a Linux machine. If you do, it will be about as slow as a phone line. You will also want to put VNC (free!) on the PC to be able to administer the software from your Linux box.

    That's about all. Like I said, if you're in a rural area, you have no other choice, and you can be happy as long as you realize the limitations.

  115. Re:Tech Support by Flounder · · Score: 1

    Actually, this is a valid question. Try getting a straight answer from Starband/DirecTV about anything pre-purchase and you'll be given whatever answer will get you to buy the system.

    --

    No boom today. Boom tomorrow. There's always a boom tomorrow. - Cmdr. Susan Ivanova

  116. a couple of thoughts by efficacymanUM · · Score: 1

    In order to get all of your web traffic accelerated, one could use port forwarding software to map all of the incoming traffic onto port 80. http://nucleo.freeservers.com/portfwd/tools.html contains a list of several programs that will do this, including several availible under the GPL.

  117. Tried to piggyback off someone else? by geneguy · · Score: 1
    I also live in a rural area and have no DSL, ISDN or even leasable T1 available. Maximum modem speed is 28K (isn't Qwest just the best?)

    I'm looking into piggybacking off a cable or DSL connection, since it is available in an area about 8 miles away. All I need to do is find someone who will let me set up service to their home, and then work out the wireless networking part. Don't know squat about wireless yet, but this might be an option if you are in an area like mine.

  118. Starband by phiber_optick · · Score: 1

    I used StarBand for quite a few months. All I had was problems with it. A cloud would move in the way, and I lose my access. Most of the time is was timeouts due to the length of time it took to transmit across it. If you just want to quickly receive large files, it may be for you. If you plan on using it for web surfing, or god forbid any programs that require a constant connection, then it is not for you.

  119. WIN95?! by dangerweasel · · Score: 1

    Why are you using a fairly new Linux OS and still using a 7 year old and outdated MS OS. Spend the 50 bucks for an upgrade to WIN98, and get better USB support.

  120. BS - Windows 2000 works great. by -Surak- · · Score: 1

    There is no problem at all with the compression (really an acceleration proxy) under Windows 2000. The only problem is that it's an application program, rather than a service, so you need to make sure someone is logged on if you're using Win2k box as a NAT router (which also works fine as long as you set the proxy server on the client boxes correctly). See Starband Users for more info.

  121. Call CenturyTel First! by Anonymous Coward · · Score: 0

    My experience with CenturyTel has been great. I live in rural western Oregon, in a town of 1500 people, and last year they brought DSL in here and to surrounding towns, even to a town of 100 people about 10 miles away. $40 per month for 512/256 which works great, high quality service.

    Before giving up and going with the satellite, call the local office and ask them if they have plans to bring DSL to your area, or at least have a service guy come out and check out your connection. At least here, they do a great job of checking/repairing lines and upgrading equipment and services.

  122. BS by Anonymous Coward · · Score: 0

    I guess you mean this board is only for Microsoft bashing...? Fuck that, let people ask valid tech questions that they need answers to, especially if it might save others time/frustration...Anything so that I don't have to see Buffalo Bill mentioned every god damn day...

  123. 802.11b Waikato Wi-Fi Project by Baldrson · · Score: 2
    Checkout what the Kiwis are doing with their Waikato Wi-Fi project in rural New Zealand.

    They're getting 12km hops using solar powered relay stations.

    You don't need many neighbors cooperating with you to hop all the way to a T3 or better with this.

  124. broken windows? by Suppafly · · Score: 2

    but my copy of Windows doesn't support USB

    I think you mean your computer doesn't support USB, I know of no version of win9x and up that don't support or atleast can't be made to support usb.

    1. Re:broken windows? by Cheerio+Boy · · Score: 2

      Allright - then tell me how to get my USB working properly under Windows 95b. No drivers that I can see for it that will work and no USB device I've tried using will configure properly. If you can tell me this I'll be happy to send you my generic PS/2 mouse so I can use my Wacom Graphire on my personal system.

      --

      "Bah!" - Dogbert
    2. Re:broken windows? by ZxCv · · Score: 2

      Windows 95C was the Win95 that included built-in USB support. Other than that, you're counting on the hardware manufacturer, and in this case, it doesn't sound like thats a very good prospect.

      --

      Perl - $Just @when->$you ${thought} s/yn/tax/ &couldn\'t %get $worse;
  125. From a customer by codepunk · · Score: 1

    Try to find anyone but starband for service...

    Cons: Their billing department sucks, they somehow claim they where not billing me for 6 months. So what do they do they bill me 7 times in one day, overdrew the shit out of my checking account. I call to talk to billing, of course they could provide no explanation.

    The web accellerator bullshit they have you load does not work so I cannot really get maximum through put.

    Only support windows, big drawback

    Most software will not work at full speed due to the use of a proxy.

    I am moving to a location soon that has cable and wireless available so I will be ridding myself of it. I can honestly say I am not going to miss it.

    --


    Got Code?
  126. Better than nothing by hklingon · · Score: 1


    I'm an IT consultant. I've helped install/oversaw at least 6 of these installations. Here is what I can tell you:

    1. It has a high latency. 900-2000 ms. It depends more on your geographic location than you think. This number is for kentucky installations.

    2. It only has about 24 outgoing channels. This means that you can only maintain about 24 concurrent TCP sessions. This is why business users randomly get "This page cannot be displayed." when they are using the ethernet connection off the Starband 360. This problem was much worse using ethernet on the 180. this is perhaps why they chose USB instead of ethernet -- their software seems to try to deal with it, and it does help.

    3. Tech support is clueless.
    Software works best on W2k, with USB. Its just plain more stable with USB drivers and their software.
    4. Running even modest services (WWW, FTP, etc) is a no-no. At least one client has had their service turned off for days because they were running IIS.

    5. You *will* have strange problems at some point or another, but (5 out of the 6) have had the problems resolved in 1-2 days. You spend about 5-10 hours doing what they ask, only to find out it was something on their end. Happens about once every six months for most of my clients that use this service.

    It is my overall impression that its just not a very good service. It "feels" like a modem, but at least you can get apt-get update done in a reasonable amount of time. The pricetag is also a little hefty for my taste.

    Wendell

  127. Regarding ISDN by pitcrew · · Score: 1

    In some states ISDN is extremely expensive. Here in Michigan my partner has an ISDN circuit in his house and stays connected 24x7 for days at a time. The bill $ 60.00 per month. Not cheap but not too expensive either. BTW that does not include the ISP account (since we own it). But remember that the ISDN circuit can replace your voice phone line too if you want it too so that may lower the additional money per month. Anyway LOL it's not too fun. I can also vouch for the latency as I am talking to someone who right now is looking at paying me a lot of money to get rid of the latency from their sat connection.

  128. Sort of... by BigJimSlade · · Score: 2

    Cringely covered this in an article /. covered a while back. Basically, once installed with the Windows software, he was able to move it over to a Linksys router with no problems.

  129. Starband Sucks by Anonymous Coward · · Score: 0

    It is an awful internet service, provided with lousy customer service, tecnical support, and lame software... Even professionally installed, it is intermittent @ best... considering things like, clouds, rain or their ability to provide reliable anything... I just finished paying out a contact for 12 months, after deciding to not use their service after a few months. Why do they suck though??? I mean really suck???? Well, in a nutshell, I wouldn't sign an additional (extending service) 12-month contract to comply with a required upgrade so they turned off the service!! I simply couldn't agree to a new contract for 12 months, after using the service for a bit... I still had to pay for the full year though. It was cheaper to pay it then to have the attorney deal with it, or let it effect my credit. I have the dish and the modem and the dish network box that I actually own sitting in the garage... If you can't get DSL, Cable, or ISDN, I still wouldn't recommend starband. Smoke signals are more reliable, and 56 k is simply less of a hassle. The dish network itself wasn't too bad though, basically the same as cable, not much of a difference in price. Keep in mind that when it's raining is when you might sit around watching movies or surfing the net!!!

  130. Was it Mentat? by Srin+Tuar · · Score: 2
    Was it Mentat?

    They are one of the few I know of who provide a linux router with a tcp acceleration layer. (IP/SkyX they call it)

  131. use the magic number of 6 with centurytel by Anonymous Coward · · Score: 0

    If centurytel offers DSL in the area at all, get 6 people around you to sign up for it for 1 year. You have to sign a contract, but they will bring you DSL service if you have 6 people that want to do the same. I have used Centurytel for DSL for the past year and a half, and well, haven't had any problems. My parents moved 6 miles outside of city limits last month, and Centurytel told them that they will need to find 6 people to sign up with them to get DSL in their area. They found the 6 people 2 weeks ago, and guess what, they get DSL starting Monday morning. Check around, you should be able to get faster service from them. I found that even with their dial-up services, I was able to get quite a bit of customer support from them and they brought me back from a 28.8 connection to upwards of 49 and 50K.

    Just my 2c worth of assistance

  132. satelite broadband by Anonymous Coward · · Score: 0

    Their are only 2 satelite providers offering broadband access. Dishnetwork is one, DirectPC(a.k.a DirecTV/Hughes)as the other. Technically they are virtually the same. The only problem(s) with satelite broadband are the cost of equipment($300-400+, install add'l) and the inherent latency.(for gaming, this is waay bad). Broadband satelite dishes must be mounted 6' or higher due to risk from microwaves. Good Luck
    (and no i'm not a coward, just lazy)

  133. Views from the ground floor by Moonelf · · Score: 1

    I am one of the original 'pilot users' for the starband system since September 2000. For an initial lump sum they sent me a Dell 500 MHz Celeron system complete with two pci cards installed for the satellite dish. For the first several months it was fantastic, except for the upload speeds (2-3k). As soon as they started to develop their 180 modem for the system things started going a bit downhill, speeds got slower, connection was inconsistent etc. Rumor was that we'd get the offer to upgrade to the 180 modem...that rumor floated until they started to develop the 360 modem. Then the rumor was that we were going to be the beta testers for those, we were the guinea pigs after all. Well, the average new subscriber was being issued the new 360 modem and the network started slowing down a bit further. We were told that we would be getting upgraded sometime this past winter and the network became nearly useless. Outdated cluster software was blamed, so they moved us to a new cluster. The network became comepletely useless, couldn't even download an entire weather radar jpg. Well, somehow one of the other testers wrestled a new server address from tech support. Several of us jumped immediately to the new server. That was about 8 weeks ago and things have been somewhat stable again. A few important points: I am still using the PCI cards, I am still not getting good upload speeds. The upload speeds are better than they used to be, but nowhere near 150k, hell, nowhere near 56k even.

    Things you won't do with starband:

    VPN
    Voice/Video conferencing
    Surf during a heavy thunderstorm
    Anything fast other than ports 80 and 119 traffic
    Online games
    Get good tech-support
    Run an Microsoft-free network.
    There is no Linux support whatever. I run Linux on the 'big' conmputer and the Dell is still the server running Windows.

    What you *CAN* do with Starband:

    Surf like a madman
    Download (from http) like a madman
    Stream Audio (via http) like a madman
    Cruise high-speed usenet until your eyes bug out

    You've guessed it, I'm a bug-eyed madman now. That being said, am I unhappy with Starband? I am happy enough that I am still using it at a discounted 'pilot user' rate now. When it is working, it's a whole lot better than a dialup. I have no other options here at all, and the phone lines are even nasty here. Overall, Starband has been good to me. But at times it has been very, very bad to me.

    Moonelf
    Give me ambiguity, or give me something else!

  134. Starband? Last resort by Anonymous Coward · · Score: 0

    I bought starband one year ago. I had lots of installation problems. Once it finally got working (no thanks to starband) it was reliable, but performance was so poor that I can only recommend it for those who have no other choice.

    The big killer is the latency. Telnet is almost unuseable. I was unable to get Microsoft VPN to work at all. SMTP and POP just crawled, several minutes to see if your mailbox is empty.

    HTTP is the only service that works, and it relies on some software accelleration kludges that intermittently fail, and just don't work at all on certain sites. Secure sites (with https) often fail. More than half of my favorite merchant sites were unuseable.

    Their customer relations is truly abominable. I have never experienced such bad treatment. They sent me an email offer of an optional upgrade to a new modem. When I did not accept this offer I got a second email that accused me of failing to comply with the contract and threatened to disconnect my service if I did not upgrade to the new modem immediately. When I went to the website to request the new modem be shipped, I found I was required to agree to an involuntary 1 year extension of the term of my contract. My complaints and emails were not answered.

    If you have any choice at all, stay away from Starband.

  135. Starband is ok, but... by Anonymous Coward · · Score: 0

    ... if there was any way for me to get a cable or ISDN connection I'd have gone for that instead. I really had no choice, other than the blazingly slow 14.4 connection I can get out here with dial-up.

    Pluses:High bandwidth, cool looking dish on the roof.

    Minuses: Rather expensive, extra high latency, slow FTP, brief outages when the sun gets behind the satellite at certain times of the year, occasional server problems at Starband, max connection speed may depend on which cluster you're assigned to.

  136. WINE? by apachetoolbox · · Score: 1

    I've used SecureCRT under X with Wine before... has anyone tried their 'optimization' software in X with Wine before?

    -io

  137. I WORK FOR DISNETWORK! by Anonymous Coward · · Score: 0

    Well, Echosphere actually, but that's academic. I have an opinion on starband service. But first, let me clarify.

    Dishnetwork still owns Starband, but they have made a change in how it's marketed and sold. We do not currently sell or install the systems. We refer all starband sales to retailers.

    Let me give you the basics on how this works. The starband equipment costs $549. A professional installation is required for $199. No, you can't even buy the hardware unless you're willing to pay for professional installation and sign a one year contract. Disconnect before your one year is up, you owe Dishnetwork $240.

    The starband service costs $69, plus a $5.00 access fee if you don't have any basic Dishnetwork package. If you sign up for the America's Top 150 programming package ($40.99/month) you get the starband service for $60.00.

    The official transfer rates are "up to 400 kbps" downstream and "up to 50 kbps" upstream. The problem is with the latency, the Clarke band, where the Satellite is located, is 22,500 miles up. Your request for data has to travel up to the satellite and back down to the uplink center where the internet gateway is, the site reponds and sends the information back to the uplink center where it is sent up to the satellite and then back down to your computer. 22,500 miles, 4 times, you have a minimum latency of 483 ms. If you're searching the web, or chatting, there's no real problem, but for most types of online gaming, this is not acceptable. You might as well have a string with two tincans on it.

    Unless you're in the boondocks you will have a better, and cheaper option available. Your own personal batcave, out in the Mojave desert might be the ideal spot to get starband. If you live in a city, get cable or dsl.

    Trust me. I know of what I speak.

  138. Re:check the tarrifs, call the public utility boar by ChaosMt · · Score: 1

    No, I completely understand how modern modems work -- I just type too fast and never proofread. I was alluding to this with the situation of dropping the PRI circuit, thus making calls analog, digital, analog. Sorry for the inconvienence.