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The Average PC is Infested with Spyware

WoodenRobot writes "This article claims that Earthlink have discovered that the average user's PC has 28 spyware programs on it. More details can be found on Earthlink's spyware auditing page." Compare to a university study. The FTC is hosting a Spyware Workshop.

556 comments

  1. Earthlink? How ironic. by jrj102 · · Score: 5, Funny

    In related news, a recent study found that the average computer user is an idiot. Film at 11.

    That's not fair, of course. For example, try searching for spyware removal software like "Spybot Search and Destroy." Almost all the links you'll find are for imposters that are themselves spyware. Evil.

    Earthlink has their own spyware removal sofware, but I'm amazed it doesn't get caught in an infinite loop installing and removing itself, since Earthlink's software includes spyware.

    --- JRJ

    1. Re:Earthlink? How ironic. by maxbang · · Score: 5, Informative

      I used to be on Earthlink, until I became disgusted with their "support." The only spam I ever get now is from my old address with them. I don't know what their spyware removal is based on, but I know it didn't catch gator running on a friend's PC. Between that and the spam, I don't see myself going back to them in the future, or recommending them to anyone I know.

      --
      I also reply below your current threshold.
    2. Re:Earthlink? How ironic. by Fnkmaster · · Score: 4, Insightful

      I'm not sure if you're serious, but you are claiming that Earthlink's spyware removal tool includes spyware? I find this quite hard to believe, if only because that's not their business model, and for a major ISP, customer trust is worth more than spyware revenues. Care to provide links to back up this accusation?

    3. Re:Earthlink? How ironic. by MoonBuggy · · Score: 4, Insightful

      Almost right, but better phrasing would be 'the average computer user is ignorant'. They're not stupid, they just don't know how it works.

      This is, in my mind, actually worse - you can't help being dumb but you can help not knowing what the hell you're doing. If I bought a car I would make a point of knowing roughly how it worked, how I should maintain it and how to fix basic faults when it goes wrong. I am not a mechanic but it seems to me common sense to understand how somthing I use often works. I would think that non-techies would have this attitude about computers (which they don't neccesarily care about but need every day) just as I have the attitude about cars (which I don't really care about but would use daily).

    4. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      Excuse me, what's with the mod slamming? I was asking a serious question about an accusation this guy made that Earthlink installs spyware. Posting anon to prevent further down-modding.

    5. Re:Earthlink? How ironic. by Bilestoad · · Score: 4, Insightful

      Better still to say "the average Slashdot editor is an idiot". If you had seen the Arstechnica coverage this would be apparent - what we're looking at here is a tabloid-tyle headline as a cheesy attention-getter. I see the same mind-numbing stupidity whenever I check hotmail!

      The "Spyware" reported consists of cookies. Not trojans, backdoors, browser redirectors etc - cookies. Cookies can track you but they don't exercise code, and the ones that this software reports are not even fully researched. They're "potential" spyware - which is the same as finding a kid with three marijuana seedlings and charging him with posession of "potential" street value of $3 million.

      Why would Earthlink do that? The Arstechnica article suggests it is because Earthlink advertise their Spyware-blocking service right next to the page that shows you the incredible amounts of spyware found on your system! Hmmm....

      I don't know why I bother with slashdot. It must be a reflex built into my fingers or something but it certainly has turned to shit.

      Now mod me down, editors. Show us how you censor those who disagree.

    6. Re:Earthlink? How ironic. by hchaos · · Score: 4, Insightful
      I am not a mechanic but it seems to me common sense to understand how somthing I use often works. I would think that non-techies would have this attitude about computers (which they don't neccesarily care about but need every day) just as I have the attitude about cars (which I don't really care about but would use daily).
      Non-techies don't even have this attitude about cars, and why should they? Take the car in for an oil change once every few thousand miles, make sure it gets its 10k/15k/20k/whatever k service, and keep the gas tank full, and 95% of the time it will run good for years, the other 5% there's nothing that they could do even if they knew how the thing worked.

      Most people don't think they have the time to become less ignorant, this stuff looks (and is) very complicated, and they don't know how they'd even go about it. It's really easy to overlook just how much more you know than the average person does, and it's easy to forget how much time it took you to accumulate this knowledge.
    7. Re:Earthlink? How ironic. by MikeFM · · Score: 2

      I use Spybot S&D and highly recommend it for all my clients that use Windows. It's easy to use, very effective, and absolutely free. Just to throw my vote into the pot too. :)

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    8. Re:Earthlink? How ironic. by MikeFM · · Score: 1

      I agree cookies are not spyware - but they can be used by spyware. Also the average Windows user does have at least several spyware programs installed. Sit down at just about any average users computer and take a few minutes to look and it is easy to see. Half the complaints I get about Windows running slow or being unstable are caused by these crap programs. For most users these programs are more of a problem than viruses or security holes.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    9. Re:Earthlink? How ironic. by BlueShad0w · · Score: 3, Funny

      See, my family don't have the internet. They install all their spyware fresh from magazine cover CDs - all the speed reduction but none of the privacy issues!

    10. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      Now mod me down, editors. Show us how you censor those who disagree.

      While I agree with the rest of your comment, if I had mod points, I'd mod you down for the snotty attitude. Grow up.

    11. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      they are idiots.
      admit it.

      im an idiot in medicine though,

      but i dont go around trying to use a scalpel either.

    12. Re:Earthlink? How ironic. by DarkSarin · · Score: 1

      Actually, if they are dumb, they are probably ignorant as well. How, then, do you tell the two apart? Unfortunately, I think the problem is deeper than you think.

      The real trouble is that of the 90% of the population that aren't geeks, 75% of them are intimidated by computers (some are also intimidated by cars, oddly enough). Of the 25% that aren't intimidated (yes, I'm using relativistic percentages, deal with it), 99% feel that they are competent and really understand computers. 90% of them don't.

      All statistics are purely estimations, and are only given as an illustration::end disclaimer.

      --
      "We don't know what we are doing, but we are doing it very carefully,..." Wherry, R.J. Personnel Psychology (1995)
    13. Re:Earthlink? How ironic. by Jeremy+Erwin · · Score: 4, Informative

      Earthlink scanned 1,062,756 times, finding 29,540,618 instances of spyware. 23,826,785 of those were "Adware Cookies, which store personal information (like your surfing habits, usernames and passwords, and areas of interest) and share the information with other Web sites." Earthink SpyAudit

      Now, if you eliminate the "adware cookies" as dubious, you're still left with the headline "The average PC contains 5.4 instances of "Adware, System Monitors, and Trojan Horses." Still tabloidish enough to get a rise out of most slashdotters.

    14. Re:Earthlink? How ironic. by ninti · · Score: 5, Insightful

      I would mod you down if I had the points, not because you disagree, but because you are a dick about it. If the information is wrong, you should be pointing the finger at BBC news, which the headline here is entirely consistant with. Yes, the Arstechnica article has a good point that the article is perhaps wrong, but that is hardly the fault of the slashdot editor. I nice "well, arstechnica has evidence that casts doubt on the validity of this article" would have served the purpose just as well, and you would not looked like an ass doing it. And posting a link would have been nice too like Link would have been nice too.

    15. Re:Earthlink? How ironic. by rjelks · · Score: 2, Insightful

      Based on the repair costs I've seen people pay for both computers and cars, I'd guess a lot of consumers don't have that basic understanding. I hate to argue this for Microsoft, but I think that if they can improve their "firewall" to the feature set of ZoneAlarm, you could reduce the amount of spyware on people's computers. They would have a reason to do this to. The type of consumer that doesn't regularly run a firewall/antyspyware tools, won't know what is causing the massive bottlenecks on their PC's. This only give the Windows OS a bad name. I'd be all for some kind of default toolset that would provide a basic firewall and spyware removal tool for the "ignorant." I know for me, it would greatly reduce the hours I sit at friends' and family's computers removing the crap.

    16. Re:Earthlink? How ironic. by OMEGA+Power · · Score: 2, Interesting
      That's not fair, of course. For example, try searching for spyware removal software like "Spybot Search and Destroy." Almost all the links you'll find are for imposters that are themselves spyware. Evil.


      The first result is Lavasoft (makers of AdAware) and the third is Spybot-S+D. What's the problem?
    17. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      "News for nerds. Stuff that matters."

      Hmmm! Obviously some wildly inaccurate BBC report full of hysteria about cookies is "stuff that matters" in your world. Well, I guess that's why slashdot turned to shit - when 500,000 people think the same the place is bound to change.

      If I was visiting BBC news and contributing to their forums that's just what I'd be doing. But I'm not. I'm questioning WHETHER THE EDITORS HERE ARE DOING THEIR JOBS or just posting any old crap (with an increased likelihood if it seems to bash Windows, Microsoft, SCO, any telco or other "enemy of the people" according to Slashdot groupthink).

      Personally I don't click on links on Slashdot. I've seen goatse.cx too many times, if I close my eyes I can actually picture it :-) I bet if I wanted to I could create a link that looked just like Arstechnica to all but the most careful reader, but would land them swiftly in deep colon.

    18. Re:Earthlink? How ironic. by MattyCobb · · Score: 5, Interesting

      I'm not sure about Earthlink, but I worked for BellSouth and our install CD basically included spyware. It didnt have ads or anything like that and its main purpose (which it failed at, miserably) was simply to collect customer settings so that when they messed something up they could simply "revert" to their last known good settings. It collected no marketing or advertising info. At any rate, it was classified as spyware by Ad-Aware. So i suppose it all depends on your definition...

      --

      Matt
      You have 1 Moderator Point! Use it or lose it! Is that a threat? -vapid
    19. Re:Earthlink? How ironic. by rgmoore · · Score: 5, Insightful
      Take the car in for an oil change once every few thousand miles, make sure it gets its 10k/15k/20k/whatever k service, and keep the gas tank full, and 95% of the time it will run good for years, the other 5% there's nothing that they could do even if they knew how the thing worked.

      And the same thing would probably be true if people took the same attitude toward keeping their computer running that they do toward keeping their car running. People accept that cars are complicated and require routine service. They understand that if they're not competent to do the service themselves that it makes sense to pay a professional to do it for them. They're willing to plunk down some serious coin to get the thing fixed if/when it breaks.

      The problem is that many, if not most, people don't take the same attitude toward computers. They're encouraged to believe that computers are so easy to use that anyone can use and maintain one with little or no training. When problems do come up, they tend to try to solve them by asking a friend who is supposed to know this stuff what to do rather than spending money on a professional. Combine that attitude with deliberate attacks against computers by things like worms and spyware, and it should be no surprise that the average car is much better maintained than the average computer.

      --

      There's no point in questioning authority if you aren't going to listen to the answers.

    20. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 1, Insightful

      > Now mod me down, editors. Show us how you censor those who disagree.

      Nice; preemptively insulting anyone who disagrees with you. Good move for a politician, interested in "winning" at the expense of sense.

    21. Re:Earthlink? How ironic. by IthnkImParanoid · · Score: 5, Insightful

      The only reason I know how to care for my car is because it cost $15,000. The car I drove in college cost was a 15 year old POS I got for a couple hundred bucks so I could get groceries once a week, and I never changed the oil once. I drove on bald, half flat tires for a long time (I never went on the freeway, or over 45, so I didn't really care), and I let the radiator fluid (tap water) get really low on several occasions because of a slow leak.

      I didn't care. That car did what I needed it to do for as long as I needed to do it before I could afford a better one. In other words, it was exactly like a computer to most people.

      --
      It's nothing but crumpled porno and Ayn Rand.
    22. Re:Earthlink? How ironic. by kryocore · · Score: 2, Insightful

      I think you mis-interpretted him. He said Earthlink's software includes spyware. I think that he is reffering to the Earthlink software that a user would install to connect to the Internet, not the Earthlink software that is supposed to remove spyware.
      His comments do not surprise me one bit. Everything seems to come with spyware now, even divx.

    23. Re:Earthlink? How ironic. by daviddennis · · Score: 2, Insightful

      I know how to drive my car, but I don't have a clue how to maintain it. We have people called mechanics who do that. A car can still be run safely as long as you bring it to someone every few months to be checked.

      There are two things about computers, however, that really make this metaphor break down.

      If I had to understand how a car worked, I'm sure I could. A car is orders of magnitude simpler than a computer. In fact, I'll bet Internet Explorer alone has more complexity than the average car, and there are thousands of subsystems within Windows, many of comparable complexity, and most hidden and completely unknown by most users or even programmers.

      I don't think it's possible at this point for anyone to have a complete idea of how Windows works as a whole. You don't know the whole API; you know the API calls you need. Even as a programmer, it's quite unlikely that you have the big picture of how everything fits together.

      But really, you shouldn't have to. I have no clue how my electric drill works; I just switch it on and it does its job. I think most people feel computers should work in the same way - and quite honestly I think they're right.

      D

    24. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      they may not mod you down, but the minute you poke fun at the gay community they will erase your post. remember people, a society that cannot laugh at itself is a society that is in serious trouble, look at what happened to the hippies

    25. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      Well either way I think the question is relevant. What evidence is there that Earthlink dialer software contains spyware?

    26. Re:Earthlink? How ironic. by Psx29 · · Score: 1

      Actually, I would like to learn more about cars, you wouldn't happen to know any good books or websites for basic maintenance stuff etc. would you?

    27. Re:Earthlink? How ironic. by Monkelectric · · Score: 1

      That spybot thing is fucking insane, they also have a campaign where they go to message boards (including slashdot) and recommend it to people asking how to deal with their spyware. I read someone who had said it could detect a few things ad-aware couldn't, so I installed it and ideed it found a few things... long story short you know what happened next...

      --

      Religion is a gateway psychosis. -- Dave Foley

    28. Re:Earthlink? How ironic. by ultranova · · Score: 4, Insightful
      Non-techies don't even have this attitude about cars, and why should they?

      Yes, they do. They know that if smoke starts coming out from somewhere else than the exhaust pipe, they'd better stop and get out of the car, fast. They know that if lights start flashing in the dashboard with no apparent reason the car needs to be serviced. They know that they must not pour water into the gasoline tank, and that if the tires are flat they need to be reinflated, and so on. They also know that it's a good idea to lock the doors when you leave the car.

      On the other hand, people don't know that you shouldn't open strange e-mail attachments, that you should run a firewall, and that you should install updates at least weekly (which is not difficult - both Linux and Windows come with automatic tools that search, download and install the neccessary updates at your command).

      So basically, people do know what to expect from a car, and can reognize when something is wrong with it. On the other hand, people do not know what to expect from a computer, and when something is wrong with it (and thus can't have it fixed).

      Computers are not like other tools, nor will they ever be. People expect to use them without understanding any of the concepts and theory behind them, and then get angry and frustrated when they can't make the computer understand what they want. It is absurd.

      Personally, I think every computer should ship with a 200-page book explaining the basic concepts and theory behind the computers. And I mean basic theory, not "install a new printer this way". All support should be denied before this book has been both read and understood.

      Anyone who is incapable of understanding how computers work shouldn't be using them without supervision, for his sake and everyone else's. Harsh, but the only solution sort of running a truly sentient AI in every computer.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    29. Re:Earthlink? How ironic. by WhatAmIDoingHere · · Score: 1

      This only give the Windows OS a bad name

      Because it can do that on its own?

      --
      Not a Twitter sockpuppet... but I wish I was.
    30. Re:Earthlink? How ironic. by Safety+Cap · · Score: 3, Insightful
      Personally, I think every computer should ship with a 200-page book explaining the basic concepts and theory behind the computers.
      First rule of software development: users will not read anything, ever. This applies to manuals, on-screen instructions, and message boxes.

      This is one reason why many new cars (and lawn mowers, etc.) come with VHS tapes, but even those are ignored.

      The trick is to make everything so simple that performing tasks are easy enough for the uninformed person to figure out quickly. To do that, you have to do lots of role analysis, use cases, and user testing.

      --
      Yeah, right.
    31. Re:Earthlink? How ironic. by nolife · · Score: 1

      I can not recommend any books but most people I know learn by doing it. There are basic mechanical fuctions that work the same way on all cars and luckily, these are the items that need the most work like the brakes, cooling system, changing an alternator, tuneups, oil change or even wheel bearings. If you have basic mechanical abilities (understand the difference between lock washers and washers and how they are stacked, how to use a torque wrench, how a bearing or pump works and how to replace gaskets and grease something, you can do quite a lot of work on your car with a car manual from Chiltons or Haynes (both available almost everywhere) and some tools.

      More technical things like troubleshooting the electronics or emmisions control system is a different story. These are very car specific and not "general" knowledge. A book or a reference for that cars electrical system and codes is required along with the poential need for special testing equipment.
      Hyundai has quite a bit online (warning IE only. Sucks, I know) and can show you how do many things with their cars including diagrams, troubleshooting charts and diagnostic codes.

      --
      Bad boys rape our young girls but Violet gives willingly.
    32. Re:Earthlink? How ironic. by Safety+Cap · · Score: 1
      ~ you wouldn't happen to know any good books or websites for basic maintenance stuff ~.
      If you want basic, basic you can try something like Michael Gray's book. When you get past the "what is washer fluid?" "how do I read a dipstick?" questions, then you'll want the basic reference guide. Search Amazon for "Chilton's" and narrow it down to your make/model/year. They have excellent diagrams, pictures and descriptions. The first chapter always covers basic maintenance, such as changing oil, filters, brakes, etc.
      --
      Yeah, right.
    33. Re:Earthlink? How ironic. by Molina+the+Bofh · · Score: 1

      Sorry kid, you ran an impostor spybot.

      I recommend the real one, use it in my whole network, and I'm not part of no compaign.

      --

      -
      Roses are #FF0000, Violets are #0000FF, find / -name '*base*' |xargs chown -R us && mv zig greatjustice
    34. Re:Earthlink? How ironic. by drinkypoo · · Score: 1
      Incidentally, a Chilton's is a good primer and reference for an already tool-using upper primate, by which I mean they know their way around the tools used for automotive work. This generally includes not just wrenches and screwdrivers, but also pullers, feelers, and such. Most of them can be figured out by looking at them, but not all of them.

      When it comes to repairing a specific car, however, the Chilton's is poo. They have inadequate pictures of the things which are hard to see in the first place, for example. The manuals are based on a teardown and rebuild and as such they do not have access to all the nice diagrams posessed by the manufacturer of the car.

      If you are serious about working on your car, and don't just want to learn how to service the trivial shit, buy the factory service manual. Most any car new enough to where you need the service manual and can't just work on the car based on its essential principles and ballparking all your figures, you can still get a FSM for.

      This is really excessively especially true if you own a Nissan, because Nissan's manuals are super-fantastic. But it's true of any car.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    35. Re:Earthlink? How ironic. by jimbosworldorg · · Score: 1
      When problems do come up, they tend to try to solve them by asking a friend who is supposed to know this stuff what to do rather than spending money on a professional.
      I respectfully submit that if you don't think people will do the same thing with their cars, you probably aren't very versed in automotive maintenance yourself - or your friends and family would be bugging you about THAT just as much as they do about their computer.
      --

      Coming soon to Slashdot: meta-meta-moderation!

    36. Re:Earthlink? How ironic. by rspress · · Score: 1

      Make that the average Windows user. I do most of my surfing and all of my email on my Mac and not my PC.

      Since the Mac does not currently have any viri written for it, it is better to use it to check email. The Windows machine uses Zone Alarm and Ad-Aware for IP tracking and spyware removal. Both are behind the routers firewall.

      Why any OS maker give there email and browser so much system level privileges is beyond me. Longhorn had better give the power back to the user and not to Microsoft.

    37. Re:Earthlink? How ironic. by Osty · · Score: 1

      This is really excessively especially true if you own a Nissan, because Nissan's manuals are super-fantastic. But it's true of any car.

      The full service manuals for my car cost $2000. Also, there's no Chilton's for it, either. Now what do I do? Thankfully there's a number of very active online communities for my particular brand and model of car, so I have many good resources to work from. My car's still under warranty so I have most work done at the dealership, but I do brakes myself and may start doing oil changes, too.


      Incidentally, if you're looking to start doing basic maintenance and you have a relatively modern car with disk brakes, that's an excellent place to start. If the car has drums, leave them alone (for now; drum brakes are more complicated but you can learn them). A fixed-caliper disk brake system is hilariously easy to change pads. Floating-calipers are only a touch more difficult. And perhaps most importantly, you don't need to crawl under the car to change pads, so if you don't currently own a set of jack stands you can get by without them. You'll need a torque wrench and socket (19mm seems to be the standard), though, for putting your wheels back on (find the torque specifications in your manual, but it's likely somewhere around 95-97 lb-ft or 130 N-m). Even if you don't need new pads, going through the motions and putting the old pads back in when you get to the step of putting in the new pads is still a good learning experience.

    38. Re:Earthlink? How ironic. by huchida · · Score: 2, Interesting

      Earthlink isn't far from being AOL. I had major trouble with them several times when I first went on-line. The capper was, after I cancelled my account, they billed me for a full year's service ONE YEAR LATER (rather than motnhly, as I was paying it.)

    39. Re:Earthlink? How ironic. by JediDan · · Score: 1

      Heh, not to burst anyone's bubble about the #2 ISP, but Total Access 2004 (Earthlink's famous software) does not in fact remove spyware. Similar to some default settings in Ad-Aware it quarantines the software found malicious, but does not remove those files.

      This could be a good thing because for a while there it was grabbing some critical files for TurboTax and you ended up on the phone with your favorite company of this month for a few hours trying to get it reactivated.

      I can confirm the presence of monitoring software that is used soley for monitoring software crashes and bug reporting that is included in TA2k4.

      Lastly, the entire software package is pretty helpful for what it costs in terms of time and system resources (and technical support fixing the thing). The #1 feature is the spam blocker which if you read the website you'll see that it's nothing revolutionary to the people that have been using email for 10+ years (are linux savvy and have their own mail server), but for the average user who doesn't have many more resources at their fingertips than the Start menu - it's pretty useful.

      --
      - Dan
    40. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0
      "They're encouraged to believe that computers are so easy to use that anyone can use and maintain one with little or no training"
      Yes, they are, and that's what creates the consumer PC market that feeds many of us - companies (Apple,MS) drum up sales to non-techs by offering ease-of-use. Without a mass of customers, there is no market for PCs. Sorry, no real-world way around that chicken-and-egg problem - without users (and their $$$) there is no money to design/build secure systems.

      The larger issue, flogged many times here, is that the software running the PCs (windoze) and the infrastructure around them (smtp) were simply not designed to deliver a 'safe' experience to the uninitiated and/or are easily exploited by bad actors. Retrofitting 'safety' into products/standards as pervasive as these is very, very difficult. The upside is that the $$$ generated by selling PCs to non-techs provides capital that could be used to address the real issues.

    41. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      Yeah but you can own a car for 10 years and still have it be useable.

      A 10 year old computer is a joke (a computer from 1994? That would be a 486?). Even in perfect working condition a computer from 5 years ago just can't cope with modern software and should probably be disposed of.

      The disposable nature of computers skews the precieved value / effort ratio of maintaining your device.

    42. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0
      People accept that cars are complicated and require routine service. They understand that if they're not competent to do the service themselves that it makes sense to pay a professional to do it for them. They're willing to plunk down some serious coin to get the thing fixed if/when it breaks

      They're willing to take their car to be serviced because it's already out of the house. Unpluggingthe computer, disentangling it from the variety of wires emanating from it, and carting it off to some pimply-faced tech is just not something folk want to do. Stopping at the auto-shop on the way home from work is trivially easy (and pleasant) by comparison.

      The "serious coin" people are willing to pay for auto service is in direct proportion to the cost of the car. Try to hit someone for a $1500 repair on a $20k car, and they'll start thinking about replacing...that's less than 8% of purchase price. The equivalent maintenance on a $500 computer is $35.

    43. Re:Earthlink? How ironic. by tomstdenis · · Score: 1

      The problem with this though is the only reason the inet works is because people share and co-operate. Well at least that's what they were supposed to do.

      Co-operating means not hogging resoures. You may not know that driving 5mph down the center of a two-lane road causes problems for other people.... but you ought to. Similarly I place the onus on the driver to not polute more than absolutely required [e.g. I think SUV drivers in the city are morons and should be shot].

      Similarly you may not know that running every application and never patching [tuning up] with your computer is a bad thing... but you should. It's not my job to work around other people being jackasses and ruining the net for me and others.

      Can't keep your computer running properly? Don't hook it up to the internet.

      Can't drive your car properly and responsibly? Don't drive it on the public roads.

      Tom

      --
      Someday, I'll have a real sig.
    44. Re:Earthlink? How ironic. by operagost · · Score: 1

      You are frightening. Changing the oil in an old car is usually pretty easy, and riding around on bald tires is stupidly dangerous. No antifreeze? Apprently you live in a state that has no safety inspection and very mild winters. I'll guess New Mexico.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    45. Re:Earthlink? How ironic. by toddestan · · Score: 1

      I didn't care. That car did what I needed it to do for as long as I needed to do it before I could afford a better one. In other words, it was exactly like a computer to most people.

      Atleast someone's spyware ridden computer isn't going to blow out a tire and cause an accident where people are going to be hurt and killed. Driving a car like that is stupid and irresponsible.

    46. Re:Earthlink? How ironic. by Lord+Kano · · Score: 1

      Non-techies don't even have this attitude about cars, and why should they?

      No they don't and it's precisely why they get fucked when they take their cars to repair shops.

      $800 for $40 in parts and two hours labor. If you have the money to remain ignorant, better for you and those who are making their living off of you.

      I used to think that I should charge people based upon the amount of work that I do for them. I no longer feel this way. I charge people for the amount of work I do and an ignorance fee.

      If someone fuxors their computer and it won't operate properly due to virus or spyware infestation, I will charge that person more than I would to install a HDD and reinstall windows.

      It's really easy to overlook just how much more you know than the average person does, and it's easy to forget how much time it took you to accumulate this knowledge.

      When people ask how I know so much about computers, I'm reminded of it as I tell them. I do this for at least 8 hours per day at work. I do this for at least 4 more hours when I get home. EVERY DAY. I'm always learning and always practicing. I have bought so many books & magazines that they outweigh me. As much as I know, there are people out there with knowledge that dwarfs mine.

      My step-father used to say that there was more to owning a car than putting gas in it and driving it. Even if you choose to pay someone else to do it, you should at least know how to change the oil on your car. Even if you choose to pay someone else to do it, you should know how to change a flat tire on your car. Even if you choose to pay someone else to maintain them, you should at least have an idea of what brakes are and how they work. This is true in every aspect of life. If you don't know the basics of maintaining something, you shouldn't be using it. Period.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    47. Re:Earthlink? How ironic. by myov · · Score: 1

      Compare the cost of servicing a computer to buying a new computer. $150 service on a $20,000 car - worth it. But $150 service on a $500 computer?

      Personally, I think that a lot of this is MS's fault (leaving *nix out here since it's mostly advanced users who use it). Yes, Apple also made things simpler when Macs were introduced, but at the same time they don't let you do as many stupid things.

      --
      I use Macs to up my productivity, so up yours Microsoft!
    48. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      There's no way those #'s will add up...

      I did not write this:

      Earthlink SpyAudit (is actually an older version of webroot)

      #2. This product as others have seen appears to be doing the following after running/installation:

      a. Falsely reporting what's on your machine. As in spyaudit is reporting things that are not actually on your machine at all.

      b. falsely reporting procucts currently on your machine as viruses (vnc as an example being reported as remeye trojan)

      c. falsely reporting System Monitors, Adware & cookies that has not ever been heard of or documented anywhere. And also providing no definition of the following
      'Risk' examples from spyaudit:

      ( Spy #ff6b5 -- Research In Progress ) (System Monitors)
      -
      ( Spy #3f335 -- Research In Progress ) (Adware Cookies)
      ( Spy #050d9 -- Research In Progress ) (Adware Cookies)
      ( Spy #ff598 -- Research In Progress ) (Adware Cookies)
      ( Spy #b5158 -- Research In Progress ) (Adware Cookies)
      ( Spy #9b8aa -- Research In Progress ) (Adware Cookies)
      ( Spy #38591 -- Research In Progress ) (Adware Cookies)
      ( Spy #ea682 -- Research In Progress ) (Adware Cookies)
      ( "Advertising Cookie" ) (Adware Cookies) - What the... !?!?! They didn't even bother to give this one a name.

      d. falsely accusing well known companies like Excite of providing spyware (its possible i could be wrong on this one, please provide any documentation on Excite providing spyware/adware if anyone has seen or heard of it)

      e. Falsely reporting your computers actual 'risk' aka defined by Earthlink as 'Dangerous'

      #3. Double Dipping.

      a. Here's a real catch, when's the last time you put your mouse over that banner at the top of your Earthlink Webmail? Did you check the URL its pointing to at the bottom of your browser? you might want to. spyaudit detects DoubleClick.net as spyware (which is a legit detection) problem is. Earthlink GAVE you the spyware through their own advertising.

      www.google.com/search?hl=en&ie=ISO-885..

      #4. On a seperate unusual note. spyaudit 'scans' your machine in an incredibly, unbelievably fast method. To be honest it's so fast that i have a hard time believing its doing a true credible worthwhile scan in comparison to any anti-spyware/adware product currently on the market. What somewhat backs up that claim is when i ran spyaudit it amazingly scanned through my intentionally large 680MB+/21k+ files IE/Temporary Internet Files directory which coincidently i actually moved and set to an entirely different drive letter.

      In my opinion so far based on what i have seen, this product appears to be fraudulantly tricking customers into paying for & signing up for Earthlink Service &/or Total Access in more then one method.

      I did try out that webroot spyaudit, and it basically gave me the exact same thing that it gave you and others, less of a warning in reference to my computers 'risk', "moderate"

      here's some more interesting things webroot spyaudit reported

      Spy #vdfw3 -- Research In Progress
      Spy #l3c4f -- Research In Progress
      Spy #jd3nq -- Research In Progress
      Spy #f4fds -- Research In Progress
      Spy #8hgd5 -- Research In Progress
      Spy #1w3cf -- Research In Progress
      Spy #29mwc -- Research In Progress
      Spy #n93f1 -- Research In Progress
      Spy #pyu23 -- Research In Progress
      Spy #lgn8c -- Research In Progress

      Excite.com Cookie - ... ?

      Tripod.com - this doesn't even say cookie...

      Angelfire Cookie ...

      Go.com Cookie - ABC?

      Gamespy Cookie - i never liked these guys but i dont have an account with them, yes i did go to their website but never used any function of it.

      Ads.stileproject.com Cookie - ?!? no way! haha

      DoubleClick Cookie - the earthlink special

      Seems like there is a real lack of evidence that i've seen on some of these

      "You'll be happy to know that not even Earthlink's own staff computers can 'pass' their

    49. Re:Earthlink? How ironic. by SeregonSandgrain · · Score: 0

      "Stupid is forever, ignorance can be fixed."
      - Don Wood

      Therefore, I must conclude that users are not ignorant, but stupid.

      Most users, no matter how many times you show them, how many times you explain to them will still install spyware, run viruses, etc. They show no ability to learn, therefore, they are stupid.

      --
      My User Agent: "Where is the pr0n?"
    50. Re:Earthlink? How ironic. by Laebshade · · Score: 0
      Non-techies don't even have this attitude about cars, and why should they?


      Quite the contrary. I am a do-it-yourselfer and a techie. I try to make all repairs myself on everything. Case one: I even attempted to do a full engine rebuild on a 1994 Ford Escort, but it failed. The problem didn't lie with me; I didn't make any critical mistakes. What work I couldn't do without the necessary (expensive) tools was done by a machinist; unfortunately, he bored the engine block cylinders unevenly. Each attempt to crank the engine would blow the front main seal and half of the engine oil would leak out onto the concrete floor. Now, I didn't do this by myself; rebuilding an engine is quite an undertaking even if it were a professional mechanic doing it, so I asked my dad to help me. He has rebuilt his 1967 Chevrolet Camaro SS on several occasions in the past decade. He also had an engine hoist, which naturally helped a lot.

      Case two: About 6 months ago my 1987 Oldsmobile Delta 88 had a transmission fluid leak at the transmission pan seal. At the time, I wasn't sure where the problem was coming from, so I asked my neighbor to look and tell me where it's leaking. The following week, I jacked the car up and proceeded to unbolt the transmission cover/pan. I cleaned the pan, removed the old seal and put a new seal on. All I was armed with was a manual for my car and a few tools.

      The main difference between computers and cars: physically, computers are a lot easier to fix. Most of the tools needed to fix a car are physical objects, whereas (usually) the only physical tools needed for a computer is a Phillips screwdriver. Most of the tools are in software form. Generally speaking, cars are physically taxxing where as with computers they are mentally taxxing.

      On topic, is this really news? Spyware has already surpassed viruses and trojans as the number one threat to computers, number-wise. Viruses and trojans still do far more damage, though. I work in a tech support call center for cable modem access, and 30-40% of our calls are about spyware and spyware-related problems. Perhaps the most annoying is when the spyware corrupts the winsock.
    51. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      I've heard most people thought Earthlink was great until the mid 90s when upper management became involved with Dianetics/Scientolog. Suddenly they turned into money grabbing monsters, allowing spammers to go wild etc.

    52. Re:Earthlink? How ironic. by SacredNaCl · · Score: 1

      and for a major ISP, customer trust is worth more than spyware revenues.

      That never stopped AOL.

      --
      Freedom is merely privilege extended unless enjoyed by one and all.
    53. Re:Earthlink? How ironic. by SacredNaCl · · Score: 1

      The SBC Yahoo install CD comes with something called "Broadjump Client". The description of it was close enough for me to call it spyware. The operation of ViewPoint media player bunded with AOL (and a few others they bundle with 9.0 including a full remote root kit) could very well be dubbed spyware *(and the later a trojan).

      So if Earthlink bundles something, it doesn't surprise me - several other ISP's are.

      Of course, you have to beware of programs that autoupdate as well. Many programs will scan free of it when you first install them, but let them phone home once and you'll see they just delay installing their spyware till later.

      For most of the programs that do this, open source alternatives exist. If anything will drive adoption it's going to be malicious closed source code.

      --
      Freedom is merely privilege extended unless enjoyed by one and all.
    54. Re:Earthlink? How ironic. by omarin · · Score: 1
      It's funny, as it's not just the computer illiterate "idiots" who get spyware... I'm a geek, and when I have to use Windoze I now use Mozilla because MSIE tends to have a love of installing little programs the advertisers oh-so-helpfully send your way to track your clicks... (not just cookies, but actually .exes...) so I recommend Ad-Aware (http://www.lavasoftusa.com/software/adaware/). (No I don't work for them, yada yada yada...) If I am surfing a website of -ahem- dubious nature, I run Ad-Aware soon after... it once found spy software that Norton Antivirus did not see at all... so while Norton was happily letting me continue surfing while the spyware connected to the Internet, Ad-Aware found the files and the running processes and zapped them!

      Of course, the best way to avoid spyware is to:
      1. Read the Install's fine print before installing some "neat" software, there's often a catch
      2. Turn off automatic software installation in your browser
      3. Don't use MSIE
      4. Don't use Windows!
      My two cents...
    55. Re:Earthlink? How ironic. by surprise_audit · · Score: 1
      So basically, people do know what to expect from a car, and can reognize when something is wrong with it. On the other hand, people do not know what to expect from a computer, and when something is wrong with it (and thus can't have it fixed).

      I think I've just figured out why there's such a difference - it's related to what you see on TV and in movies...

      Sometimes it's a plot point (e.g. flat battery, flat tire) to get two characters together or to stop a character from doing something, other times it's just part of the background (e.g. car being towed, cops questioning a mechanic). Whatever it is, it reinforces the message that vehicles are not 100% reliable and that trained professionals are available to fix them. Plus, if you buy any fairly recent model car, the salesdroid will try to push an extended warranty on you "for a low, low price", and you'll probably buy it because let's face it, who hasn't been in a vehicle that broke down?? You may have been driving, or you may have been a passenger, but you'll remember that when warrantys are mentioned.

      Now contrast that with the computers you see on TV. They're always perfect - no viruses, no mismatched drivers, no BSOD or hard disk failures... They can pull a desktop out of a burned out building, or run a laptop over with a tank, and the experts back at the forensics lab will power it up and within minutes tell you who murdered whom, or where the hostages are, or why there's a large amount of money/drugs stashed away in an empty warehouse across town. You'll never see someone sit down at a PC and bitch about a BSOD, or phone the local PC shop for spare parts, unless that's absolutely essential to the plot.

    56. Re:Earthlink? How ironic. by Salvo · · Score: 1

      I work in the Automotive Industry and most End Users of Cars don't bother to read the Manual either.

      For that matter, Very few mechanics bother reading the Service Manual.

    57. Re:Earthlink? How ironic. by pmjordan · · Score: 1

      Why any OS maker give there email and browser so much system level privileges is beyond me. Longhorn had better give the power back to the user and not to Microsoft.
      I think the point of Longhorn is actually the opposite - give any remaining power that the user has had so far to Microsoft, and make every machine as DRMed up as possible.
      Well, I've made my choice, and it's not Microsoft...

    58. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      Actually, the first Google result on "Spybot Search and destroy", spybot search and destroy and even the single word spybot is... http://www.safer-networking.org/ which is, yes, the real Spybot Search & Destroy.

      Yet again, Google does its job, which is why we like it so much.

      However, the sponsored link over to the right, that's an impostor, which is why we're starting to get a bit iffy on Google. But hey, at least it separates 'em, doing what it was designed to do.

    59. Re:Earthlink? How ironic. by walterbyrd · · Score: 1

      >>On the other hand, people don't know that you shouldn't open strange e-mail attachments, that you should run a firewall, and that you should install updates at least weekly (which is not difficult - both Linux and Windows come with automatic tools that search, download and install the neccessary updates at your command).

      Wait a minute. I *do* all that. I use constantly updated symantec AV. I also use spybot and ad-aware. I use firefox and thunderbird - not msie or outlook. I don't open strange email attachements.

      And my PC is *still* infested with spyware - on the win2k side. I dual boot win2k and linux. I never have spyware/adware problems with linux.

      In many ways I prefer windows to linux. But when it comes to adware/spyware linux wins in a slam-dunk.

    60. Re:Earthlink? How ironic. by sjgm · · Score: 1

      it once found spy software that Norton Antivirus did not see at all

      That might be because Norton sell antivirus software, not anti-spyware software :-)

    61. Re:Earthlink? How ironic. by rspress · · Score: 1

      I was afraid of that. This is one time where Microsoft can do the right thing and revamp the architecture away from the arcane .DLL that they use now and that is the cause of many OS problems. Security is another major issue and it needs to be taken out of the hands of Microsoft and given to the user.

      I have an XP pro machine I keep around for fun and soon for IP schooling but I have made my choice long ago as my preferred platform. Mac and now MacOS X. It is 10 times more stable than XP and is less of a chore to manage....which is what a computer should be.

    62. Re:Earthlink? How ironic. by sjames · · Score: 1

      A lot of people have no idea how a telephone or a door lock work either, but they do know that if someone pounds on your door at 3 in the morning, they should call 911 and NOT unlock the door unless they know the person doing the pounding (and sometimes not then)

      It's not just geeks who feel that people should know better. Apparently, law enforcement feels the same way. Otherwise, why don't they treat sneaky spyware as an illegal wiretap (or at least an unauthorized use of computer resources) and start prosecuting?

      I have no clue how my electric drill works; I just switch it on and it does its job.

      You know a fair amount about how it works. You know you can't just point it at the work and expect results. You know that it must be plugged in (or the batteries charged and inserted) to work. You know that if the work isn't secured, it may end up spinning around until it goes flying off somewhere. You know you mustn't grab the bit while the drill is on. You know that if you leave the chuck key in, it'll go flying. You may even know that you have to start by drilling a pilot hole if the work is at all fragile.

      Now, if the tool was actually a combination drill, screwdriver, hammer, saw, knife, router, planer, and bolt cutter, you'd need to know quite a few more important things (most equally obvious to most of us) before you plug it in.

      Part of the problem is that computers are more virtual and less integrated into our culture. We know that a knife cuts things and that that can be good or bad (depending on if the thing is your steak or your hand). Many people don't have the same degree of knowledge that clicking on things runs them and that can be good or bad (depending on if the thing is your spreadsheet or a worm).

    63. Re:Earthlink? How ironic. by rsilvergun · · Score: 1

      The poster's point wasn't just that people dump their computer repair on friends, they dump it on _incompetent_ friends (who don't really know what to do) instead of taking it to a well trained professional. And when they do take it to a pro, they expect to pay very little (usually meaning that 'pro' isn't that well trained, although sadly in this economy anything's possible).

      Point is, I don't take my car to my buddy who can change spark plugs and ask him to rebuild the engine. People will take their computer to a guy who makes excel macros and ask him to manually remove spyware.

      Oh, and one more diff you missed, there's no one putting sugar in my gas tank while my mechanic works on it.

      --
      Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    64. Re:Earthlink? How ironic. by Autumnmist · · Score: 1

      Exactly. And we could extend the analogy...

      Your car might have performed decently as long as you didn't drive on the highways... but if you had, how long would it have been before there was an accident?

      People can have all the spyware they want on their computers, but once they put their computers online, they're accessing the (haha) information highway, and putting all the rest of us in danger.

      --
      --- "Many of the truths we cling to depend greatly on our own point of view." ~ Ben Kenobi, 'Return of the Jedi'
    65. Re:Earthlink? How ironic. by IthnkImParanoid · · Score: 1

      California. And the car passed the smog test.

      Also, the tires weren't completely bald; I exagerated a bit. However, if I was driving the car on the highway in the rain, or on ice it would have probably been dangerous.

      I only drove a couple miles @ 30 miles an hour to the grocery store on a well paved, low traffic road once a week during the daytime.

      --
      It's nothing but crumpled porno and Ayn Rand.
    66. Re:Earthlink? How ironic. by pmjordan · · Score: 1

      Being a student I currently can't afford a Mac, and even if I could I'd probably not run all my machines on MacOS. I'm currently running Linux on all machines, with dual booting into Win2K for the occasional game or for testing. I run SuSE for anything that should *just work*, and Gentoo on my laptop, as I can play around with that. Once I'm out of uni, I'll definitely reconsider Apple stuff because it's just so well designed all around, even if I do end up running Linux on it most of the time.

    67. Re:Earthlink? How ironic. by jimbosworldorg · · Score: 1
      Point is, I don't take my car to my buddy who can change spark plugs and ask him to rebuild the engine.
      Well, you don't - but your presence here on Slashdot implies that you probably wouldn't do something similar with your computer either. You're not the best test case. Also consider that you're automatically assuming that the person on the other end KNOWS that the engine needs rebuilding - the average person doesn't know what's wrong with their car any more than they know what's wrong with their computer. They just know (if they pay attention, which most people don't do with cars MUCH better than they do with their PCs) that something isn't the way they expect it to be. The question isn't typically "can you rebuild my engine", it's "my car's making a funny noise, what's wrong with it?"

      I'm no certified mechanic, but I've DEFINITELY had people try to dump some pretty hefty car repair problems on me, because they knew "I know cars" since I drove a reasonably warmed-over 70's sedan that I'd done most of the work on myself. It really is a pretty similar problem.

      --

      Coming soon to Slashdot: meta-meta-moderation!

    68. Re:Earthlink? How ironic. by rspress · · Score: 1

      Although you can run linux on a Mac there is little need. Since the Mac uses BSD as the core. This gives you the GUI goodness of all the programs for Mac and with terminal and X11 the goodness of Unix and KDE.....or port what you wish with the gcc 3.3 compiler. No need to dual boot both are running all the time. You can run Photoshop and Gimp at the same time for much graphic fun.

      With the included developers CD the Xcode tools can combine the power of Unix and ease of use or MacOS X into killer programs

    69. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      I agree with you. I think the problem is that there is not enough information about the spy-programmes. Here in my university, for example, I've scanned the computer I'm using now and Ad-aware has detected two cookies and one spy-programme. Some cookies are useful and must stand in the computers, but some not. The problem is that the students who use this computer laboratory haven't been informed about the existence of this programmes in our computers. So when we type a password, visit a webpage or login into our mail counts, we don't know if all that actions are going to respect our privacy, we don't know if there is a programme which will send our mail accounts to a third person. If we were informed about it, perhaps we would take precautions.

    70. Re:Earthlink? How ironic. by Anonymous Coward · · Score: 0

      "I agree with you. I think the problem is that there is not enough information about the spy-programmes. Here in my university, for example, I've scanned the computer I'm using now and Ad-aware has detected two cookies and one spy-programme. Some cookies are useful and must stand in the computers, but some not. The problem is that the students who use this computer laboratory haven't been informed about the existence of this programmes in our computers. So when we type a password, visit a webpage or login into our mail counts, we don't know if all that actions are going to respect our privacy, we don't know if there is a programme which will send our mail accounts to a third person. If we were informed about it, perhaps we would take precautions."

  2. Good effort to fight spam and malware by mindless4210 · · Score: 2, Informative

    That's a pretty in-depth study, with over 1,000,000 scans, makes the results fairly strong. It's good to see all this combatting of spyware.

    It really doesn't surprise me to hear that the average computer has 27.8 instances of spyware on it. Most users have no idea what they're doing; I constantly remove that kind of junk from my family's computers.

    Earthlink has been doing a good job of fighting spam and spyware on the internet. I think it's a valiant effort.

    --
    Wireless News www.DailyWireless
    1. Re:Good effort to fight spam and malware by malchus842 · · Score: 5, Interesting

      There's no doubt the survey is accurate - as an independant consultant, I deal with this all the time. I run Ad-Aware on badly behaving Windows boxes and show their 'owners' just what a mess they have. Record so far is 500+ items tagged by AdAware. Unreal.

      This problem is on par with SPAM and viruses, and consumes serious IT cycles to manage. My usual couse of action for any new client is: SOPHOS AntiVirus, pop-up blocker, AdAware, alternative browser (eg Netscape, Firebird), alternative email client (eg. thunderbird). Not to mention religious use of Windows Update, a strong permiter firewall and replacing NT/2000 servers with Linux boxes running SAMBA, themselves fully hardened agaisnt attack. Of course, SpamAssassin is a must on the mail server.

      It's a war. And I fight to win.

    2. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 4, Funny

      Well, then break Gator. Hex edit it or whatever so that it crashes from now on.

      Next, show her Mozilla. It can remember all her passwords, sans spyware.

    3. Re:Good effort to fight spam and malware by flewp · · Score: 3, Insightful

      Yeah, that's one of the most annoying things. Your friend calls you up to help with their slow computer. Turns out they've got a million and one things running in the system tray, and a million more processes they don't need. So you clean it up. It works like it should afterwords.

      A few days later, something goes wrong, and all they say is "well, it didn't do this before you touched it!" To which I usually reply: "Okay, I almost never have problems with my computers, and your computer worked well after I touched it, did it not? And who used the computer after I touched it? Oh, you did? Okay then."

      Fortunatly, that scenario doesn't really happen anymore, if ever. And from the get go, one of my friends realised he's the one screwing everything up. Now he buys me beer to fix up his computer, so I'm happy.

      --
      WWJD.... for a Klondike bar?
    4. Re:Good effort to fight spam and malware by zoobaby · · Score: 1

      This is why I gave up on tech support with friends and family. They are to fscking stupid and the only way they will learn is from their mistakes and from the wasted time and money working with someones tech support.

    5. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 0

      Next, show her Mozilla. It can remember all her passwords, sans spyware.
      That you know of... muhahahhaha. :-)

    6. Re:Good effort to fight spam and malware by TykeClone · · Score: 1

      1150 on the initial scan with 20 some "bad" processes running.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    7. Re:Good effort to fight spam and malware by abolith · · Score: 2, Insightful
      this is why I took another approach to the problem. I *Taught* my parents how to use the computer correctly AND how to fix the most common problems. Now they only call me when something REALLY freakin weird happens, All because I took the time to teach them what they needed to know. Of course this solution won't help those techies who's friends always call them or those with family that do not want to learn because "it's too complicated" or "I'm not the technichal type". in truth they are too lazy to want to learn.

      --
      if you want "No More Hiroshimas" then I say "You First. No More Pearl Harbors."
    8. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 0

      That you know of... muhahahhaha. :-)

      ROFL!! LOL!! Wait... I don't get it.

    9. Re:Good effort to fight spam and malware by Aaul · · Score: 1

      I used to have to remove spyware and other malicious content from my family's computers also, sometimes two or three times a week. It's become almost a job in itself to keep a Windows box connected to the Internet free of this crap. The easiest solution is to download Ad-Aware, The Cleaner, and a good virus scanner, install them on your family's PC's and use the Windows Task Scheduler to do a daily scan on bootup and shutdown, or morning/night if they leave their PC on. It'll cover most ground for Windows users and keep you sane. -James

    10. Re:Good effort to fight spam and malware by sampowers · · Score: 1

      whatever you say, gi joe

    11. Re:Good effort to fight spam and malware by shepd · · Score: 1

      >Record so far is 500+ items tagged by AdAware

      I posted it once before, but a second time can't hurt...

      The World Record! (Ok, I'm not sure about it being a world record, but it's still pretty good).

      Someone pointed out an interesting fact. Divide the number of viruses by the number of files scanned...

      We once had a larger number reported by Ad Aware, but never got a chance to screen cap it. As you can imagine, the machine was far too unstable to get a chance at it. :-)

      --
      If you could be told what you can see or read, then it follows that you could be told what to say or think - BoC
    12. Re:Good effort to fight spam and malware by Oriumpor · · Score: 1

      This is a losing battle, also if your competency is being questioned then it sounds like you did something she didn't anticipate. Doing the right thing technically isn't necessarily the right thing for that particular user. Regardless if they want to infect themselves with spyware and post their personal information on a billboard for all who care to look to see, you cannot hamstring their utility even at the sake of security or you "broke it."

      When it comes to in-laws, I just don't bother. My immediate family is skeptical sometimes, but they trust my judgement. But in-laws have higher standards (I did marry their daughter after all.)

    13. Re:Good effort to fight spam and malware by brandonY · · Score: 2, Funny

      uh-huh, good, good, good, wait a second! One of those things you mentioned was a Microsoft solution!

    14. Re:Good effort to fight spam and malware by droleary · · Score: 2, Interesting

      Of course this solution won't help those techies who's friends always call them or those with family that do not want to learn because "it's too complicated" or "I'm not the technichal type".

      The ace in your sleeve: a Mac. Any non-tech type comes up to me and asks me what computer to get, I tell them to get a Mac. If they ask for help on a PC they already own, I tell them to ask the person who recommended it how to fix it; I may end up fixing it anyway, but then I recommend a Mac. Anyone who has not followed my recommendation the next time they ask for help is cut off, cold. Anyone who has followed my recommendation either won't bug me with stupid problems so much, or they'll be so stupid that fixing them won't be such a chore like it is on Windows boxes.

      I once had a friend I recommended a Mac to and he ignored me and got sold on some $2000 Windows setup at CompUSA. Then he tried to brag about his new $2000 PC, and I had to say, "Dude, if I thought you should have gotten a PC I would have said to get one, and if I thought this was the setup you needed I could have gotten you it for under a grand." Still he called me when he was having trouble connecting it to the net! My understanding is that CompUSA was willing to help him out for another $80 . . . moron!

    15. Re:Good effort to fight spam and malware by Corruptpacket · · Score: 1

      I would probably tell her the same thing. In fact it would be hard not to laugh at her when everything gets all messed up. Especially if she blames you for stuff when she is the real moron. Wow what a lamer. Too bad she is your girlfriends mom. I hope your girlfriend has a clue.

    16. Re:Good effort to fight spam and malware by v1 · · Score: 1, Interesting



      I run Ad-Aware on badly behaving Windows boxes and show their 'owners' just what a mess they have. Record so far is 500+ items tagged by AdAware. Unreal.

      Only 500? I've watched the PC techs at our shop place at least three machines into the "1000-club". The amazing thing is about 15% of the machines we clean come back within a week, infested again, despite the fact that every PC that leaves our service department leaves with spybot and ad-aware on the desktop, with instructions on how to run them weekly.

      "Your internet connection isn't optimized. Click 'yes' to optimize"

      "Click 'yes' to enter this web site"

      ... and my personal favorite...

      "You must click 'Yes' to view this web page"

      Don't people ever learn? I certainly hope not - they keep people like us in business.

      (now watch me destroy my karma... "and this is yet another reason why I am soooo glad I own a mac.")

      --
      I work for the Department of Redundancy Department.
    17. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 0

      I know for a FACT that the average user has much more than 28 pieces of spyware installed. I work at the "Spyware/Adware/Virus/Networking issues" repair shop at a major university, and each and every computer that we check in has at least 100 Ad-Aware detected items. I know that many of these are cookies, multiple files for the same spyware, etc, but at least 50% of the computers I deal with get Ad-Aware "scores" of 500+. The highest our shop ever saw was 2150 items. Sheesh.

    18. Re:Good effort to fight spam and malware by TykeClone · · Score: 1

      I feel bad about charging between $60 and $100 to clean a machine (depending upon the amount of time it takes), so I at least give them a "weekly checklist" that takes them through all of what they need to do to keep their PC clean and tidy (basically run adaware once per week, make sure antivirus signatures are recent, and keep windows up to date).

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    19. Re:Good effort to fight spam and malware by pilsner.urquell · · Score: 1

      Earthlink doesn't have much room to talk, I had an account with them once and asked for information on how to use there "Spamanator" feature. After following directions for the setup I was promptly booted off Earth link for spamming. In the subsequent e-mail I was informed that my account was revoked for spamming and I was given a phone number to a voice mail that never returned my calls. Also, no one at Earthlink would talk to me but directed me to the voice mail.

    20. Re:Good effort to fight spam and malware by MoggyMania · · Score: 1

      "Any non-tech type comes up to me and asks me what computer to get, I tell them to get a Mac."

      In which case they start asking you where to get certain utilities their Windows pals are using, and then you get to explain why they can't run it on the computer you suggested.

      (I've been in a relationship with an experienced Mac user for almost two years now. It seems like every time he mentions his Mac, it's in the context of either a standard app misbehaving, spending hours/days finding an acceptable OS X alternative to some mainstream Windows/Linux program that lacks a Mac version, or giving up because there is no alternative to be found. I'm glad I don't have to help him, because I'd be fairly fed up by now....)

    21. Re:Good effort to fight spam and malware by droleary · · Score: 1

      In which case they start asking you where to get certain utilities their Windows pals are using, and then you get to explain why they can't run it on the computer you suggested.

      What "certain utilities" would I have to explain the lack of? Anti-virus software? Yeah, that'll be a tough one! Please name a particular productivity task (not a specific package name, and definitely not some anti-productive, time sapping maintenance hassle) that eludes Mac users.

      spending hours/days finding an acceptable OS X alternative to some mainstream Windows/Linux program that lacks a Mac version

      Here you give your troll away. Any Linux app he knew about he could recompile for the Mac, if a fink port didn't already exist. You again fail to mention specifics, too, which almost always means a claim is exaggerated. He doesn't sound very experienced at all. He sounds like a case of what a co-worker once said after an interview with a guy listing 10 years of experience: "It was more like 1 year of experience 10 times over." I'd add a smiley to that but, well, there's nothing funny about getting into a relationship with that kind of person.

    22. Re:Good effort to fight spam and malware by fdobbie · · Score: 1

      Well, you're lucky that you have parents that are willing to learn. Mine don't care enough to, I offer to explain things to them and they just say "no no no, just fix it" and get all annoyed if I don't.

      If I do take the time to explain things to them, they promptly forget, so I figure it's worthless trying to. So one of them uses a Mac and the other uses a PC provided by and serviced by work.

    23. Re:Good effort to fight spam and malware by swv3752 · · Score: 0, Redundant

      Mine is to suggest Linux, but essentially the same thing.

      --
      Just a Tuna in the Sea of Life
    24. Re:Good effort to fight spam and malware by omicronish · · Score: 4, Interesting

      Not to mention religious use of Windows Update...

      The scary part is that there are IE/Windows exploits for which no patches currently exist, so Windows Update can't possibly protect you in those cases. What's even worse is that those exploits are being used NOW.

      During the time when I naively thought IE would be perfectly safe with all patches, I came across an ad popup that downloaded and ran an executable. Yes, I was fully patched, I even checked afterwards. Turns out the popup got through using an exploit that currently lacks a patch. Luckily, file permissions saved my ass that time, but I'm switching to Firefox to be safe.

    25. Re:Good effort to fight spam and malware by Cryptie · · Score: 2, Funny

      Sounds like a good course of action there. Just had to chime in, I work for a small repair shop, did a service call a few months back, 2002 Items tagged by AdAware, still waiting to beat that record. Had 12 viruses as well. They couldn't believe how much better there computer ran afterwards, I couldn't believe how long it had run.

    26. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 0

      Every once in a while someone will complain to me about an infected Windows machine. While I'm willing to be paid to help disinfect it, I usually point out that whatever reason they had for using Windows instead of Linux or FreeBSD came as a package deal with this sort of heartburn. There's some great stuff that's only available under Windows because it is such a big market, but that's the same reason that it is such a popular target for malware. The situation would probably be better if MS hadn't built in so many intentional security holes, but it would still be a target.

    27. Re:Good effort to fight spam and malware by Rexdude · · Score: 1

      Why don't you show her AiRoboForm? It remembers passwords just like Gator, but minus the spyware. Infact, its interface etc is also similar to Gator, and can even import your passwords and settings from gator if you were using that! Paying for the registered version lets you save more passwords than the standard one, and i think it also uses a higher encryption level to store them.

      --
      "..One hosts to look them up, one DNS to find them, and in the darkness BIND them."
    28. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 0

      I think that for people who don't have a desire to learn, Mac OS is a better idea, since it's designed for ease-of-use, and there is actually software available for it boxed in stores (e.g. MS Office)

    29. Re:Good effort to fight spam and malware by Tokerat · · Score: 1


      Parents, grandparents and college students alike are actually STILL installing BonzaiBuddy. WHY hasn't anyone caught on to this by now??

      --
      CAn'T CompreHend SARcaSm?
    30. Re:Good effort to fight spam and malware by FormShaper · · Score: 1

      I work for a cable company, supporting the cable modem/internet service. Adware and its cousin spyware is the number one issue in the calls I take.

      My record so far? 1325 items detected by Ad-Aware. That's one thousand, three hundred twenty five, just to avoid confusion that there might have been a typo. I've also had several cases topping 900.

      Each of these extreme cases has one thing in common as well - a pop-up blocker. Seriously, folks... pop-up blockers are NOT the answer. They are the peril-senstive sunglasses of the internet. They hide the real problem, lulling you into a false sense of security, while the real problems slowly build up behind those dark lenses, until they smacka you in the face.

      --
      Socket 7 rocks.
    31. Re:Good effort to fight spam and malware by DRAGONWEEZEL · · Score: 1

      OMG I thought this was normal for stupid people, but I beat you all by a fair margin. Recently I was contacted by a co-worker who wanted me to fix there computer. I asked how old it was (I won't work on anything more than 2 generations old). It turned out to be a fairly nice 1.4 ghz celery from gateway. She kept telling me it was locking up. The sad part is IT WASN'T.

      Grand total 1350 items, 23 bad processes and worse: COOL WEB SEARCH. I spent a couple hours removing spyware, updating their machine, and even dusted it. Made a quick $75 bucks, and a happy customer.

      --
      How much is your data worth? Back it up now.
    32. Re:Good effort to fight spam and malware by MoggyMania · · Score: 1

      " I'd add a smiley to that but, well, there's nothing funny about getting into a relationship with that kind of person."

      My partner is kind, intelligent, funny -- everything that really matters in a relationship. I'd say that if there's "nothing funny" about getting into a relationship with anybody, it would be somebody so obsessive and *shallow* as to reject an extremely good partner because he doesn't compile Linux apps. It certainly sounds like you're reinforcing the stereotype that Mac geeks are a bunch of elitist jerks.

    33. Re:Good effort to fight spam and malware by Anonymous Coward · · Score: 0

      it's called "BonzaiBuddy". It sounds neat!

    34. Re:Good effort to fight spam and malware by Zathras26 · · Score: 1

      Jeez, man, that's pretty harsh. There's one area of Macs that I don't know much about, development, and you say that I'm a worthless human being?

      As it happens, I did know about porting Unix and Linux apps to OS X, but I had always been led to believe that it was a rather difficult process, so I never pursued it because I didn't think it was worth the effort. Now that I know otherwise, I intend to look into it further.

      As to my experience... well, I've been an IT professional for years and have held various positions in systems administration and engineering, including one at the Pentagon (which I only lost because I was denied a security clearance).

      Regarding your comments about choosing a partner based on his technical abilities, that's beneath contempt, and I won't even dignify it with a response.

    35. Re:Good effort to fight spam and malware by droleary · · Score: 1

      My partner is kind, intelligent, funny -- everything that really matters in a relationship.

      If you say so. I personally find it to be rather shallow if those three things alone are all that keep you from running off with some other guy.

      I'd say that if there's "nothing funny" about getting into a relationship with anybody, it would be somebody so obsessive and *shallow* as to reject an extremely good partner because he doesn't compile Linux apps.

      I love the irony of you calling me shallow for merely alluding to a deal-breaking attitude problem when you admit to judging someone wholly based on 3 completely relative attributes. Regardless, you didn't read the target of my distain correctly. Specific technical skills are not the issue, which I'll detail in another reply.

      It certainly sounds like you're reinforcing the stereotype that Mac geeks are a bunch of elitist jerks.

      Could be. Does me liking this PA support or refute your hypothesis?

    36. Re:Good effort to fight spam and malware by droleary · · Score: 1

      Jeez, man, that's pretty harsh. There's one area of Macs that I don't know much about, development, and you say that I'm a worthless human being?

      No, I'm saying that you don't (or, in this case, she doesn't) get to say that the Mac lacks a version of some Linux app just because nobody bothered to try compiling it or installing from a fink package. It was a non-issue and putting it forward as a significant shortcoming reflect badly on you.

      As it happens, I did know about porting Unix and Linux apps to OS X, but I had always been led to believe that it was a rather difficult process, so I never pursued it because I didn't think it was worth the effort. Now that I know otherwise, I intend to look into it further.

      See this here is why you're a worthless human being. Well, even that is more harsh than I would normally go, but you said it and it's at the root of the problem I have with your attitude. You are easily "led to believe" things, and the result is that you moan about perceived problems to people around you. That gets real old, real quick; especially around people who know there isn't a real problem. If you were a co-worker, I'd avoid the hell out of you or fire you if I had the authority.

      As to my experience... well, I've been an IT professional for years and have held various positions in systems administration and engineering, including one at the Pentagon (which I only lost because I was denied a security clearance).

      There's another attitude problem I'll never understand: people who fail at one thing try to offset the mistake by bragging about an unrelated accomplishment. If anything, it puts you at a weaker position than if you hadn't brought it up in the first place. I mean, now you have left we wondering what kind of FUBAR situation is up at the Pentagon if they hire guys who can't seem to puzzle out simple Mac problems.

      Regarding your comments about choosing a partner based on his technical abilities, that's beneath contempt, and I won't even dignify it with a response.

      Like your girlfriend, you have a reading comprehension problem. Your attitude is the real issue. From all that has been written, you come across as someone who would rather bitch and moan than fix things. You may not actually be like that, but a lot of people are, so it wouldn't surprise me. If your girlfriend tolerates it, thats good enough, I guess. There's something to be said for people who deserve each other.

    37. Re:Good effort to fight spam and malware by MoggyMania · · Score: 1

      "Like your girlfriend, you have a reading comprehension problem."

      I'd love to know how somebody with a 'reading comprehension problem' earned her bachelor's in English with honors from a university regarded worldwide as one of the most academically stringent.

      "Your attitude is the real issue."

      I would say that the person with an attitude problem is the one making wildly inaccurate assumptions about other human beings without knowing them.

      "There's something to be said for people who deserve each other."

      Yes: I get a kind-hearted, intelligent boyfriend, and obviously whatever partner you end up having will be a vicious bitch. Assuming you can attract one, which I *seriously* doubt given your attitude -- few people like to date an asshole.

    38. Re:Good effort to fight spam and malware by droleary · · Score: 1

      I'd love to know how somebody with a 'reading comprehension problem' earned her bachelor's in English with honors from a university regarded worldwide as one of the most academically stringent.

      HOLY SHIT, I'll be laughing about this all week! This is exactly the issue I called your boyfriend on regarding the Pentagon in the post you responded to. Talk about reading comprehension problems! BWHAHAHAHA!

      You are trying to appeal to an authority to make your point, but the reality is that not only is that engaging in a fallacy, it drags the authority down with you because you actually do represent them as a graduate. Please name the institution if you have the guts, because I would hate to keep in high regard any institution that would graduate you with honors. Do you see the mistake you've made yet?

      I would say that the person with an attitude problem is the one making wildly inaccurate assumptions about other human beings without knowing them.

      That could be, but you've not shown me to be inaccurate in any way. Worse, you've essentially demonstrated everything I faulted you for. At times like these, I really wish I was less accurate. I certain expect to be inaccurate and wildly wrong; I'm here waiting and hoping to be revealed as the idiot I know I am. Even that simple task eludes you.

      Yes: I get a kind-hearted, intelligent boyfriend, and obviously whatever partner you end up having will be a vicious bitch. Assuming you can attract one, which I *seriously* doubt given your attitude -- few people like to date an asshole.

      Are you kidding? Chicks dig bad boys! But I will grant you that they never stay with bad boys. The reason, however, is interesting. You see, at some point a woman (and I believe this is intentional) fabricates an issue that is obviously false, and then demands agreement from her boyfriend. The wussy guy eventually gives a "yes, dear" and willfully castrates himself for the remainder of the relationship. I, on the other hand, will not lie like that to protect feelings or smooth things over. That is the end of things, usually.

      But am I really the asshole in that scenario? Is standing up for what is true now an asshole activity? If you think so, it says more about you than it does about me. It seems to say that kind people suck because they're more interested in doing what is proper than in doing what is right. By that measure, I think I would very much like to find someone you consider a vicious bitch.

    39. Re:Good effort to fight spam and malware by Zathras26 · · Score: 1

      No, I am not "easily led to believe things". It's just that I tend to take authority figures at the word most of the time, just as most of the rest of the human race does. For example, you've probably never been to Uzbekistan, and you've probably never even met anyone who's been there, but you don't doubt its existence because others with authority have written about it. When I was first researching OS X, the articles that I read on it said that recompiling Linux for OS X required significant effort (most notably in modification of the source code), so I never looked into it any further because I'm not a developer.

      In talking about my previous work experience, I was not "bragging", nor was I mentioning anything irrelevant. You called my IT skills into question, and I responded. That is both relevant and factual.

      Regarding the Pentagon, I submit for your consideration that you've drawn the wrong conclusion. Rather than assuming that the Pentagon made an error in judgment by hiring me, you should question whether your assessment of my character is accurate, especially since the people who hired me, who recommended me, and so forth obviously know me quite a bit better than you possibly could.

      I find it rather hard to comprehend how you misunderstood what I was writing about in my blog, BTW. I am not mystified by the use of email; I am reviewing different email clients and assessing their various strengths and weaknesses, much the same way that software reviewers do for industry periodicals. I would think that that is rather obvious, since I explain their features, features that are lacking, type of server support, and the like (which obviously belies the statement that I am baffled by email).

      Finally, if you see me as someone who would rather "bitch and moan than fix things", then that, as well, speaks to your error in judgment regarding my character, especially inasmuch as an IT career requires one to have a very strong desire to investigate difficulties and attempt to resolve them -- and it isn't only in my career, either. Many is the time that my GF and I have sat down together to research and resolve difficulties or to teach things to each other.

      I offer you a suggestion. In your childhood, you may have heard your parents tell you to "do something constructive". In that light, instead of heaping me with scorn, why don't you recommend some resources to me for learning about compiling Linux applications for OS X, since, as I've said, I want to pursue it, and you seem to be implying that you know quite a bit about it? Most people (at least, people who are adults) ultimately derive greater satisfaction from mentoring than abusing; perhaps you will be one such person?

    40. Re:Good effort to fight spam and malware by droleary · · Score: 1

      No, I am not "easily led to believe things". It's just that I tend to take authority figures at the word most of the time, just as most of the rest of the human race does.

      You actually support my point. Yes, the vast majority are easily led to believe things! Admitting you're one of the unthinking masses doesn't bolster your position.

      For example, you've probably never been to Uzbekistan, and you've probably never even met anyone who's been there, but you don't doubt its existence because others with authority have written about it.

      You'd be wrong to think that. I will not only doubt that authority, I will actively question why they are writing about those things when there are more significant topics closer to home that should be discussed instead. Part of the problem with the US being the only remaining superpower is that it sticks its nose in everywhere it pleases. Nasty stuff is going on in countries all over the globe, and we can't assume we can solve everyone else's problems. I would say we haven't got a particularly good grasp on our own problems, so I will definitely question the existence of Uzbekistan on the political chart.

      Regarding the Pentagon, I submit for your consideration that you've drawn the wrong conclusion. Rather than assuming that the Pentagon made an error in judgment by hiring me, you should question whether your assessment of my character is accurate, especially since the people who hired me, who recommended me, and so forth obviously know me quite a bit better than you possibly could.

      You mean I should ignore everything you've actually written here and instead take at blind faith the judgment of some unknown stranger regarding a job you could easily lie about having held? With that kind of reasoning, is it any wonder I consider you a troll? From where I sit, my assessment puts your intellectual skills at maybe 15 years old. That's a collective score you share with the "girlfriend" character, too, because the answers you two give are just so similarly flawed at a basic level that I have to assume she's a fabrication.

      I find it rather hard to comprehend how you misunderstood what I was writing about in my blog, BTW.

      Most people who write blogs have comprehension issues. They seem to think everyone wants them rambling on about garbage like why they pick their teeth from right to left instead of left to right (or, in your case, inane particulars about how you read your email). If you can't be bothered to collect and structure your thoughts into accessible communication, I don't care! Take the time to write a proper review instead of drooling out words and call the puddle a review. Your girlfriend claims to be a graduate with honors in English and the two of you can't get that together? Sheesh!

      In that light, instead of heaping me with scorn, why don't you recommend some resources to me for learning about compiling Linux applications for OS X, since, as I've said, I want to pursue it, and you seem to be implying that you know quite a bit about it?

      Since neither of you could even be bothered to name a single application, it was kind of hard (read: impossible) to really help. I've already suggested fink to avoid even having to compile a lot of apps. My suggestion is to post to Usenet in the Mac groups asking for help on specific topics. Hell, I've had zero indication you've even bothered to do a simple Google search on the issue you claim has been such a hardship on your relationship! As amusing as it has been, I'm growing tired of your troll.

    41. Re:Good effort to fight spam and malware by Zathras26 · · Score: 1

      Well, that's not the kind of response I was looking for, but considering the source, I suppose it's probably about the best I could have expected. I am disappointed, but not surprised.

      Your own postings are half adult, half spoiled child. I'm not going to respond to the puerile part because that's a waste of time. Addressing instead the areas where you've been constructive and/or interesting...

      You have an interesting position on questioning authority, but the problem is, it can only go so far. If you take a look at everything you've learned (even at the college level), you'll see that the great majority of it is material that you haven't personally confirmed -- that's the way the world works. The best you can usually do is examine what other people have said and review it. (You're also quite right about the United States having a lousy foreign policy, although I'm not sure how that pertains to "believing" in Uzbekistan or the like.)

      My GF (who is a real person, I assure you) and I have, in fact, used Google a fair amount in researching our difficulties, but you missed my point -- I was offering you an opportunity to become my teacher, and you declined it, opting instead for (mostly) further ridicule. As I said, I'm disappointed, but not surprised. I've always found great satisfaction in helping others with their problems, and I've never really understood why most people don't have a similar attitude, choosing instead to sneer at people who need help instead of actually helping them.

      Mixed in with the contempt, you did offer a couple of useful suggestions, and for those, I thank you. I'm looking forward to breaking into this area, and I'm sure that experimenting with fink will be a good place to start. (Accepting authority again, btw.)

      As for the rest... well, I know it's an old cliché to tell someone to grow up, and I'd prefer to find a way to phrase that more politely. However, subtlety is typically lost on those who most need to be told that they need to address their immaturity.

  3. slightly misleading... by David+E.+Smith · · Score: 5, Informative
    Note that of those 30 pieces of spyware per PC, 24 of them are labeled as "cookies."

    There's still a LOT of junkware/spyware/adware/malware/whatever out there, far more than there should be IMO, but it's not quite as bad as they let on. :-)

    1. Re:slightly misleading... by Anonymous Coward · · Score: 0

      On average, I find over 100 items using Ad-Aware. Most of them are cookies, some more registry entries or hijackers. On average, the machines I see have at least three seperate spyware programs. As careful as I am, I still managed to get something that wouldn't be detected by any removers I found. The best remover I found, Format.

    2. Re:slightly misleading... by stefanlasiewski · · Score: 4, Insightful

      Note that of those 30 pieces of spyware per PC, 24 of them are labeled as "cookies."

      That's not "slightly" misleading, that is *extremely* misleading. The BBC article makes no mention of "cookie". They do say "average of 28 spyware programs", but isn't a Cookie generally more benign then a "program"? A program is usually active; a cookie sits there.

      By the way, the BBC sets a Cookie on your system. Perhaps we should sue?

      --
      "Can of worms? The can is open... the worms are everywhere."
    3. Re:slightly misleading... by pla · · Score: 1

      That's not "slightly" misleading, that is *extremely* misleading.

      I disagree - Not all cookies do the same harmless things - A tracking cookie (the sort AdAware usually catches) can cause almost as much privacy-leakage as a full-fledged running spyware program such as Gator. No, they can't log your every keystroke, but for the purpose of most spyware (namely, building a very detailed demographic profile on the user), they do just fine.

      Just because it uses your browser to do its damage, don't assume them as harmless - A biological virus can't "do" anything by itself, either, until it find a host cell willing to "run" it's "code".

    4. Re:slightly misleading... by Anonymous Coward · · Score: 0

      cookies can cross hosts if the key the cookie stores is passed in a GET or POST request. (cookies are supposed to not be able to cross hosts) This is how .NET works actually.... hehehe.

    5. Re:slightly misleading... by Valdrax · · Score: 3, Informative

      Typically, the kinds of cookies that spyware programs identify are cookies used by advertising companies that have multiple sites as customers and which are used to track you as a unique user from site to site, building an demographic profile. There have been efforts before to weld information from your logins at these sites to your browsing habits for a more personal marketing profile.

      I've never, for example, seen Ad-Aware tag a Slashdot cookie as a privacy risk, but I have seen it tag Doubleclick and other crap from when I have to use Explorer (which I use for really uncompromising, cookie-laden sites).

      --
      If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
    6. Re:slightly misleading... by Anonymous Coward · · Score: 0

      But that lessens the Slashdot must-badmouth-windows-at-all-costs meme.

    7. Re:slightly misleading... by happyEverGeek · · Score: 1

      Exactly. This is typical Earthlink FUD. In line with their ads a few years back, they might next tell us that this problem doesn't happen to Earthlink customers.

      What this world needs is more technical savvy in the press corps. Then, maybe, some of this corporate hooey would be dismissed out of hand.

      --
      To a politician, one email equals one voter.
    8. Re:slightly misleading... by Anonymous Coward · · Score: 0

      To be fair, it's still true (if misleading) to say that the average person has one melon, one nut and half a wang...

    9. Re:slightly misleading... by stefanlasiewski · · Score: 0

      A full-fledged running spyware program is much worse then a cookie.

      A cookie can be used for tracking. Tracking can be used to build a profile of the user and some other things external to your computer.

      A full-fledged running spyware program can do many more things-- track keystrokes, install backdoors, delete files. It is much more insidious then a cookie.

      A biological virus can't "do" anything by itself, either, until it find a host cell willing to "run" it's "code".

      How is this analogous to cookies? If a virus finds a host willing to run it's code, that's more like an executable program if anything.

      --
      "Can of worms? The can is open... the worms are everywhere."
    10. Re:slightly misleading... by fm6 · · Score: 1
      Tracking cookies can be intrusive, but that doesn't make them spyware. Spyware is active software that reports back on its own. Cookies are just data that doesn't get used unless the browser is configured to use it.

      The way you deal with tracking cookies is to configure your browser not to use third-party cookies, or (if you're totally paranoid) not use cookies at all. But whether you use cookies in your browser or not, having an adware program scan for them accomplishes nothing. All the scanner can do is remove the cookies after they've already done their damage.

    11. Re:slightly misleading... by pjt33 · · Score: 2, Interesting

      I ran Ad-aware on my brother's computer last weekend and it tagged the Wizards of the Coast cookie. I'm guessing it just looks at the expiry date.

    12. Re:slightly misleading... by jimbosworldorg · · Score: 1

      why was this modded "5, Informative?" the BBC article VERY specifically refers to 28 PROGRAMS per computer, never once mentioning cookies in any way... or the number 30, or the number 24. This was probably intended as a joke, but it's certainly not "informative" given that it's just making claims out of thin air.

      --

      Coming soon to Slashdot: meta-meta-moderation!

    13. Re:slightly misleading... by Wanker · · Score: 1
      I liked this quote from the article:

      Industry experts suggest that these types of programs may infect up to 90 percent of all Internet-connected computers.


      Sounds about right-- what's Windows' market share right now? ;-)
    14. Re:slightly misleading... by ultranova · · Score: 1
      The way you deal with tracking cookies is to configure your browser not to use third-party cookies, or (if you're totally paranoid) not use cookies at all.

      Or set their lifetime to "current session only". That way they will be wiped every time you restart your browser, making tracking you from day to day impossible while still allowing sites which use cookies for login to work correctly.

      But whether you use cookies in your browser or not, having an adware program scan for them accomplishes nothing. All the scanner can do is remove the cookies after they've already done their damage.

      Removing the tracking cookies means that they cannot anymore link your current actions to your past actions. As far as the tracking servers are concerned, you have a new identity. A bit like getting plastic surgery and a fake ID...

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    15. Re:slightly misleading... by sjgm · · Score: 1

      Much of the media seems to refer to cookies as 'small programs'. However, they also refer to newsgroups and forums as 'chat rooms'.

      It's not just Gator users we need to educate...

  4. It doesn't have to be this way... by erick99 · · Score: 5, Insightful
    What can you say about adware infestations other than they can be prevented by using products such as AdAware, SpyBot, AdWatch (always running but it's not free), and other products that are free or at a nominal cost. I do disagree with this statement (sidebar in article) as I have seen PC's brought to a crawl by the adware that was using up most of their available RAM:

    While most spyware is adware-related and relatively benign, it's disturbing that over 300,000 of the more serious system monitors and Trojans were uncovered

    I don't think most adware is benign since it eats into available RAM. Some adware also affects application performance, or, worse yet, prevents applications from running. Anyway, I am, again, preaching to the choir.....

    Happy Trails!

    Erick

    --
    http://www.busyweather.com/
    1. Re:It doesn't have to be this way... by vigilology · · Score: 1
      What can you say about adware infestations other than they can be prevented by using products such as AdAware, SpyBot, AdWatch (always running but it's not free), and other products that are free or at a nominal cost.

      That's not prevention - that's cure. Prevention is stuff like Mozilla and a like education.

    2. Re:It doesn't have to be this way... by fprog · · Score: 0



      AdAware, Spybot, F-prot, AVG and Antivir.

      Seems like there's no software to catch them all, each have a sublist of what can be infested.

      The good news is that all of them are easy to keep up to date and FREE.

      Most people are confident that their lovely anti-virus
      telling them "no virus found" is enough.

      But most of the time, you can have 4 out of 5 Anti-virus up to date saying everything is fine
      and the 5th one still finds some crapt on your lovely Windows.

  5. Well... by rayamor · · Score: 0

    Like, Duh!

    Joe_User: Why is my computer running so slow?
    Me: Maybe it's all the fucking programs you download and install!

    1. Re:Well... by CrazyDuke · · Score: 1

      Joe_User's responce: *Deletes icons off the desktop.* Why's it still slow? *Deletes son's collection of MP3s* Oh, its programs? Oh, no wonder! It's my kid's fault! He's got all these games! *Deletes the /games directory*

      Naw, I'm not bitter. Even though I haven't lived with my parents for 4 years, I'm not bitter at all.

      --
      Any sufficiently advanced influence is indistinguishable from control.
  6. No problem for me... by toupsie · · Score: 2, Interesting

    That's because I use the average Mac. Much safer than the average PC, even safer than the Average Penguin Box.

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
    1. Re:No problem for me... by mahdi13 · · Score: 3, Interesting

      That brings up a good question...how safe IS Linux from spyware?
      Granted more spyware is written for the Win32 systems, but with the increase usage of Linux and the way tracking cookies work...I wonder if there has really been an in depth look at if and how spyware can infect a system running Linux.

      You know it won't be able install any system services (unless your running as root), but what keeps things from making changes to ~/.Xsession or simular user level logon scripts?

      --
      "Some things have to be believed to be seen." - Ralph Hodgson
    2. Re:No problem for me... by deathazre · · Score: 1

      I use win2k on this box and have never had a problem with malware, viruses, etc. thanks to:
      firefox
      thunderbird
      Spybot S&D and its hosts file
      enough intelligence to avoid most spyware

      sadly, the average user doesn't have or know about these things.

      --
      Karma: Negative (Mostly affected by dorm trolling)
    3. Re:No problem for me... by arlandbayes · · Score: 1

      Good question. I'd also like to know if the is some software that can sweep my GNU/Linux system for spyware. Anyone know?

    4. Re:No problem for me... by Anonymous Coward · · Score: 0

      So I will have less spyware with Gentoo Linux on my iBook than Debian GNU/Linux on my PC?

    5. Re:No problem for me... by Anonymous Coward · · Score: 0

      fdisk

    6. Re:No problem for me... by johnnyb · · Score: 3, Insightful

      Technically, Linux is not less susceptible, but culturally it is. The Windows culture that it established for itself is one of "Don't look under the hood, we'll take care of the details". While the Linux culture is to always look under the hood at the details, or at least make sure that someone else is taking care of that.

      In addition, with Linux, you can have distributions aimed at neophytes which prevent this sort of thing, and then other distributions for experienced users who just want to be uber-productive.

    7. Re:No problem for me... by SiMac · · Score: 1

      Two things:

      - Firefox/Konqueror/Mozilla won't execute things without your knowledge, or even present a dialog asking you whether to execute something from a website.

      - Most Linux apps are open source software. It's very hard to hide adware/spyware in open source software, because someone will find it eventually.

    8. Re:No problem for me... by Jade+E.+2 · · Score: 4, Funny
      but what keeps things from making changes to ~/.Xsession or simular user level logon scripts?
      The spyware authors haven't figured out how to make Visual Basic do that yet.
    9. Re:No problem for me... by FlashBac · · Score: 1

      How do you know you have no malware etc?
      Just because you have never found it?
      Granted you probably dont with the above s/w running, but, just because SpyBot/Adaware cant see it, does that mean its not there?
      (Genuinley curious here, are these apps perfect?, I dont think so, since Adaware picks up stuff Spybot doesnt and vice verca).

      --
      "Thats right buddy, the large print giveth, and the small print taketh away."
    10. Re:No problem for me... by the+eric+conspiracy · · Score: 2, Interesting

      That brings up a good question...how safe IS Linux from spyware?

      Tracking cookies will work on Linux - however it's easy to write a shell script that runs as a cron job that will eliminate those. It's a little more convenient than using the browser to control cookie persistance. Something like this:

      #!/bin/csh

      #/home/eric/.mozilla/eric/zidis8bu.slt/cookies.t xt

      #copy yesterday's cookie file. We put it in tmp for now, because we want to
      #compare it later with the last cookie file
      cp ~/.mozilla/eric/zidis8bu.slt/cookies.txt /tmp/cookies.`date +%y.%m.%d`

      #collect what we will allow to be kept in the cookie file
      #We can trust Malda, right? ;)
      grep slashdot ~/.mozilla/eric/zidis8bu.slt/cookies.txt > /tmp/cookies.new
      #That silly free-registration stuff
      grep nytimes ~/.mozilla/eric/zidis8bu.slt/cookies.txt >> /tmp/cookies.new
      #Do you, uh, Yahoo!?
      #grep yahoo ~/.netscape/cookies >> /tmp/cookies.new
      #And whatever else you want to add. You get the idea, I think....

      #make the new cookie file
      cp /tmp/cookies.new ~/.mozilla/eric/zidis8bu.slt/cookies.txt

      #look for new stuff put in the old cookie file
      diff /tmp/cookies.`date +%y.%m.%d` `find ~/.mozilla/old/|tail -1` > ~/.mozilla/old/cookie.`date +%y.%m.%d`.diff

      #add yesterday's cookie file to the old ones
      cp /tmp/cookies.`date +%y.%m.%d` ~/.mozilla/old/cookies.`date +%y.%m.%d`

    11. Re:No problem for me... by Anonymous Coward · · Score: 0

      That's because I use the average Mac. Much safer than the average PC, even safer than the Average Penguin Box.

      Careful not to double click on any mp3's from untrusted source, or perhaps even connect to networks that use DHCP.

    12. Re:No problem for me... by Anonymous Coward · · Score: 0

      I'm guessing most spyware/malware/what-ever-the-fuck-ware/... is programmed for windows because most of it is done with VB or another such programming language. Perhaps? I mean, you have to admit, Windows does STILL control the majority of desktops out there. Sure it would open up a bigger "userbase" but going on the previous assumption, you sneaky slimey spyware company would have to hire *nix programmers.

      just a thought.

    13. Re:No problem for me... by Froug · · Score: 1

      Most browsers that ship with various Linux distros are more careful about cookies by default, which is a plus.

      Nothing would prevent alteration of login scripts, but it's also much harder to hide spyware in a Linux box if the user knows where their login scripts are.

      If we're talking about Joe Average, however, you can't expect Joe to know anything about login scripts.

      The general design of startup and login scripts under most unices does make anti-spyware less of a losing battle, though. For instance, since conf files are separate from login scripts, you could provide blanket protection for your scripts with a very simple service hooked into a file monitoring daemon. Alert the user to a potentially hazardous change and allow a rollback. If the service is run by root, then malware run as a user can't circumvent the protection.

      There are a lot of options, and I'm sure we'll see them soon enough if Linux's user base continues to grow as it has.

    14. Re:No problem for me... by AaronD12 · · Score: 1
      With the parent modded "flamebait", I would like to un-flame toupsie's comments, because I agree.

      Linux and Mac OS X don't have the facilities for ActiveX applications and Internet Explorer plugins that are easily crafted to hijack personal information.

      Although, I do have to say, spyware keeps my consultation business going...

    15. Re:No problem for me... by Azureflare · · Score: 1
      Nothing beats ps -A for analyzing processes. If you see something you don't like, then just kill it and see what happens.

      Also, if you're really paranoid you can run tcpdump and monitor packets as they float by. If it's going to any sites that you're not connected to, then you know something fishy is going on.

      Might be a little too technical, but hey. It's linux right?

      Seriously, I think there should be an adware app for linux; Just for the cookie management. I manually allow/deny cookies in firefox, and that keeps a good handle on which cookies are tracking me. But of course, I don't know which cookies are REALLY tracking me or not (I usually avoid the ones that are from the Ad companies, but otherwise... It's hard to tell).

    16. Re:No problem for me... by oscast · · Score: 1

      Don't forget... that trojan has since been deemed non-existant.

    17. Re:No problem for me... by Anonymous Coward · · Score: 0

      $ ps aux | less

      ?

    18. Re:No problem for me... by Sweetshark · · Score: 1

      This and firefox cookie management enable you to check a box for weird stuff. But it should be pretty hard work to get hostile stuff inplace anyway in a automated way. Chkrootkit should be run from a liveCD of cause ...

    19. Re:No problem for me... by nathanh · · Score: 4, Insightful
      That brings up a good question...how safe IS Linux from spyware? Granted more spyware is written for the Win32 systems, but with the increase usage of Linux and the way tracking cookies work...I wonder if there has really been an in depth look at if and how spyware can infect a system running Linux.

      I'm certain that Linux isn't 100% safe, but I reckon it's a lot safer than Windows for the following reasons.

      • Linux systems are a harder target to write for. Too many variations, distributions, desktop environments, architectures, etc.
      • Linux is naturally transparent so it's easier to tell when something suspicious is running. It's harder for a Windows user - even an interested, intelligent and informed user - to figure out what's spyware and what's normal.
      • Free software developers take it as a personal insult when their software is used for breaches. Do you think Microsoft cares? Perhaps individual coders care but they don't get to dictate "where they want to work today". They have to do what they're told to do by management and for the most part Microsoft seems content to allow third parties to create and sell AdAware type programs. If Evolution allows trojans to be installed, or Mozilla allows spyware to install itself, you can bet your boots that a developer somewhere will dedicate themselves to fixing the problem rather than relying on bandaids like AdAware.
      • The open-source nature of Linux means anybody can find and fix the cause of breaches. We're not dependent on the original author deciding it's worth their time and effort. This greatly increases the likelihood that mistakes will be found and fixed promptly.

      There are other reasons that will only hold true until Linux becomes more popular. So these are good reasons for now, but won't hold true forever.

      • Linux users are on-average more informed about their systems.
      • Linux has a higher percentage of developer-users vs pure-users. In other words, the people best suited to detecting and removing spyware.
      • Linux has a smaller market share so there's less interest from malicious spyware developers.
      • Linux applications so far seem to be designed better, ie with paranoia. For example, Evolution won't run executable attachments. This minimises the opportunities for spyware to be installed. I do expect this to take a turn for the worse as Linux becomes more popular and the quality of the average developer decreases. Imagine the near future when all the former VB programmers start flooding Linux with Mono programs... [shudder].
      • Greater percentage of Linux software is open source (or free software). I'm dreading the day when Linux starts to get an increased availability of proprietary non-free no-source software. I foresee the same problems occuring for Linux as we currently see on Windows, when that happens. The typical spyware intrusion is when a user downloads an anonymous "cool" utility which happens to be a carrier.
    20. Re:No problem for me... by Anonymous Coward · · Score: 0

      Good question. One interesting type of software package available for Windows is the "software firewall" which limits network access by application. I know of no such package for Linux, aside from running a local content-scanning proxy server. Any thoughts on this?

    21. Re:No problem for me... by nlindstrom · · Score: 1

      perl -e '$??s:;s:s;;$?::s;;=]=>%-{<-|}<&|`{;; y; -/:-@[-`{-};`-{/" -;;s;;print $_;see'

    22. Re:No problem for me... by Grishnakh · · Score: 2, Interesting

      I'd mod this up if I could.

      I think the culture is what really makes it so different. In Windows, it's very common for users to download various little closed-source applications and install them. Of course, lots of these things (like Gator) are spyware. The whole idea of open-source, community, etc. are totally alien in the Windows environment, where everything is about users being consumers and paying for most things they use. Of course, lots of open-source programs are available for Windows, such as Mozilla, OpenOffice, and many more, but it's very uncommon for typical Windows users to use these things, even when they're introduced to them. I don't really understand their mindset myself, but it seems to me like there's a lack of self-reliance in this type of computer user. They just surf around and do stuff, but with no concept of how this will affect them or others. And of course, they have absolutely no interest in learning anything about their computer, beyond what they need to know to surf, download pr0n, etc. Much like people who have no interest in learning about cars, and then happily bend over and pay for any type of service their mechanic claims they need and wondering why they have to spend so much on their car. These Windows users are the same way; when this adware totally mucks up their system, they give no thought at all to how it happened, or what they can do to prevent this type of thing in the future.

      In the Linux world, closed-source applications are already very rare, and weird little closed-source and shareware utilities are nonexistent. Why would you want some commercial utility when your typical Linux distro already has that capability (like pop-up blocking), or there's several open-source programs that do a much better job? The mindset of many Linux types is simply to avoid commercial stuff like that to begin with, so adware just never became a problem.

      However, if Linux became a common OS offering, and lots of the aforementioned Windows users started using Linux instead for whatever reason (obviously they wouldn't care about things like open-source, free as in speech, etc.), adware could certainly become a problem on Linux too. These people would still happily download Gator for Linux (tm), and follow the directions telling them to type in their root password so they can install this great program...

    23. Re:No problem for me... by Anonymous Coward · · Score: 0

      Grsec ACL's can do that... see grsecurity.net

    24. Re:No problem for me... by Anonymous Coward · · Score: 0

      Linux is more safe from spyware by virtue of the fact the users cant use IE!

    25. Re:No problem for me... by Halfbaked+Plan · · Score: 1

      However, given the fact that you paid at least 1000 times more for your machine (I am typing this on a Pentium III 500 machine that I got in a skid lot with 70 other machines for $40) than I did for this machine that I run Slackware on, one has to ponder if you have made the wisest choice you could have...

      I mean, I could feel 'safer' by spending a few hundred bucks a night to have security guards roaming around my house after dark....

      --
      resigned
    26. Re:No problem for me... by johnnyb · · Score: 1

      I don't necessarily agree with what you believe would happen if the Windows users migrated to Linux. There are some people who are trying to make Linux more palatable for Windows people. Some of this is beneficial, but some of it does introduce the Windows culture into Linux (I'm all for ease-of-use, but the culture issue is my sticking point).

      If we stay true to our culture, yet be more newbie-friendly, I think the acceptance of Linux, if it happens, will in fact be the acceptance of the Linux _culture_. There's no reason to use Windows once you accept the Linux culture. That's why you have all of these stories of people who are tired of the Microsoft culture, and then just dual-boot just to try Linux. The fact is, once you have given up on the Microsoft culture, there is NO REASON (well, very few reasons) to use Microsoft software.

      Hopefully, computing will get back to what it was in the green-screen days - a way to make business operations better. I've never heard anyone complain about a green-screen terminal being too hard to use. Why? Because when it's your job to use it, you learn it. And when you have green-screen terminals, there really isn't much room to use your computer to play games, download useless software, or find yet another way to annoy your systems administrator. Everything "just works". Linux is a very "get-it-done" oriented system, and hopefully returning to Linux will return to the days when computers really help your bottom line, and don't just add an additional distraction to your workforce.

    27. Re:No problem for me... by maximilln · · Score: 1

      Mozilla/Firefox/Konqueror are becoming larger and larger. More users are switching to Linux to try it out. More users are staying with Linux because they like it. More users are demanding more features from their web browser.

      Apparently the point of,"Webapps are a step away from being rooted, mmmmmm'kay?" never sank in with anyone.

      It doesn't even have to be a permanent change to the system outside of the web browser environment. Since the majority of users spend 99% of their free time in a web-browser a compromisable browser plug-in is a perfect vector.

      Right now it's not much of a problem due to the large width and breadth of kernel, glibc, gtk, and Xf86, and other important component versions that are running. As Linux distros become more standardized, the general populance begins to settle in with one distro over another, and the browsers become more featureful, it'll start to be a problem for us, too. Extremely clever rootkits know how to cover their tracks--hide processes from ps, hide network connections from netstat--and the average user isn't monitoring this sort of stuff anyways. As KDE and Gnome take hold there will be plenty of opportunity for even the sharp security minded user to think,"Oh... just another KDE process helping to keep my desktop friendly and integrated."

      --
      +++ATHZ 99:5:80
  7. So which is it? by Neil+Blender · · Score: 2, Insightful

    The average computer or 1 in 20?

    1. Re:So which is it? by Alsier · · Score: 5, Funny

      19 computers have no spyware, 1 computer has 560.

    2. Re:So which is it? by Anonymous Coward · · Score: 1, Informative

      I quote from the university study:

      "They examined the traffic on the university campus and found that 5.1 per cent of all connected machines had one of these four programs running."

      So, to answer your question, they got one in twenty because they only scanned for four spyware programs.

      Earthlink's scan (using Spy Audit) went further. But don't trust the editor's writeup (do we ever?), they did not find "28 programs", but "28 items": 4 programs and 24 cookies. Check out the real figures from Earthlink.

    3. Re:So which is it? by David+Hume · · Score: 2, Insightful

      So which is it? The average computer or 1 in 20?


      "Lurking "spyware" may be a security weak spot," the New Scientist article mentioned in the prior Slashdot post, reported on an effort to locate only four specific spyware programs:

      Computer scientists at the University of Washington in Seattle developed software to analyse network traffic and identify chunks of data associated with four known "spyware" programs - Gator, Cydoor, SaveNow and eZula.

      They examined the traffic on the university campus and found that 5.1 per cent of all connected machines had one of these four programs running.


      (emphasis added) Further, the study "examined the traffic on the university campus."

      In contrast, the Earthlink effort searched for Adaware software, Adware cookies, System monitors, and Trojan horses . In addition, the Earthlink effort presumably searched the computers connected to its network, a different population.

    4. Re:So which is it? by Froug · · Score: 1

      This is a relatively closed system monitored by an administrator and most likely governed by a usage policy. Perform the same study on machines found in copy shops or in homes and I'm sure the results would be quite different.
      (http://slashdot.org/comments.pl?sid=99442&cid=8 48 0053)

      And indeed they were quite different.

    5. Re:So which is it? by Anonymous Coward · · Score: 0




      Your post contains too many line breaks


      I hate having to scroll this much for this little writing


      Who needs three line breaks for each paragraph?


  8. Typical. by GearheadX · · Score: 4, Interesting

    Is anyone really surprised?

    Most people see a certificate pop up, even if security features are turned on, and accept it as a matter of course. Most people don't even comprehend the concept of Spyware, the idea that clicking links in spam is a Bad Idea or that wearing a tinfoil hat won't protect you from the alien mind control rays.

    1. Re:Typical. by Anonymous Coward · · Score: 1, Funny

      > wearing a tinfoil hat won't protect you from the alien mind control rays.

      The hell it won't. I've been wearing mine all day and haven't *once* fallen under the control of alien mind rays. Obviously, it is working.

      I've also got a rock that keeps tigers away.

    2. Re:Typical. by AvantLegion · · Score: 1
      or that wearing a tinfoil hat won't protect you from the alien mind control rays.

      Don't.... be.... silly.... fellow.... hu-man.... there... are... no.. such.... things.... as..... aliens.... with.... mind.... control....

    3. Re:Typical. by Integer+Spin · · Score: 1

      Don't listen to him. Obviously that's what the alien mind control rays would tell him to say.

  9. How did they do this study? by Texas+Rose+on+Lava+L · · Score: 5, Funny

    Did they install spyware on people's computers to go in and report how much spyware they had?

    1. Re:How did they do this study? by cwis42 · · Score: 1

      Should they have done this, they would have been sure at least one spyware was installed onto every machine.

      That said, their spyware would probably have eatten less CPU due to the simplified spyware-counting algorithm, such as becoming eligible of being counted as only one half of a spyware.

      But, wait! Now that we know the spyware itself is only half-spyware, the spyware-counting algorithm can be simplified, again.

      [Let us run this loop about an infinite amount of time.]

      Now, we get to the point that the spyware Earthlink installed does not count as a spyware anymore, due to some clever mathematical optimization.
      So, yes, the number reported is the accurate number of spyware on the machine!

      Good Lord! The study is real!

    2. Re:How did they do this study? by Anonymous Coward · · Score: 0

      netflow analysis possibly?

  10. The thundering noise you hear... by willith · · Score: 5, Funny

    ...is ten million sysadmins and deskside support people all saying "NO SHIT, SHERLOCK!" in unison.

    1. Re:The thundering noise you hear... by jonbenson · · Score: 1

      ten million sysadmins -- I hope not! I may be looking for a job next year and I really don't need that kind of competition.

    2. Re:The thundering noise you hear... by Thaelon · · Score: 2, Interesting
      The thundering noise you hear...
      ...is ten million sysadmins and deskside support people all saying "NO SHIT, SHERLOCK!" in unison.


      So true and so funny. However, if it had been something more sensational and catchy, like "Spyware is Taking Over the World" you - or someone like you - would have complained that it was sensational. Lets face it, most headlines one of the following:
      • Boring
      • Dull
      • Sensational
      Just an observation.
      --

      Question everything

  11. Claims Overhyped? by questionlp · · Score: 4, Interesting

    There is a news bit on Ars Technica that the claims are overhyped and the spyware scanning tool returns a lot of false positives.

    1. Re:Claims Overhyped? by Anonymous Coward · · Score: 1, Informative

      That was actually lifted from Broadband Reports first, for what that's worth:

      http://www.broadbandreports.com/shownews/42314

      That's the only outlet I've seen noting that this is areally just an Earthlink PR stunt, and their software doesn't remove spyware because they're both lazy and conflicted....

  12. cookies? by Anonymous Coward · · Score: 2, Insightful

    Does this include cookies? When I run Ad-aware, it usually finds several "tracking" cookies. Maybe this is artificially inflating the number.

    1. Re:cookies? by Dr+Rick · · Score: 1

      Yep, it does include cookies. The Earthlink analysis and the article are misleading... I was shocked at the number until I realized that it included tracking cookies.

      --

      Dr. Rick
      - "It's such a fine line between clever and stupid" (Nigel Tufnel)
      - Zort! (Pinky)
    2. Re:cookies? by Patris_Magnus · · Score: 1

      True, Ad-Aware does find cookies, but every now and then it finds Alexa or Keybot. I'll deal with some false positives to get rid of the baddies.

    3. Re:Cookies? by BCW2 · · Score: 1

      They are the original spy-ware. They can be used to track your surfing.

      --
      Professional Politicians are not the solution, they ARE the problem.
  13. Re:Don't forget... by Anonymous Coward · · Score: 2, Funny

    Next on slashdot: 1 in 20 slashdot stories infected with SCO$699FeeTroll first posts.

  14. Confirms the obvious by lindec · · Score: 5, Interesting

    This confirms what I think most of us have known for a while. The average surfer using Internet Explorer or Kazaa (Overnet as well) is likely to be loaded with spyware. Kazaa alone can be held responsible for almost half of those infections I think. As one of the few knowledgable "computer guys" in my dorm, I spend a lot of time cleaning out mucked up computers. I see on average 10 or 15 nasty spyware programs, but I did see 1,500 programs and ActiveX goodies (I'd say maybe 200 of those were cookie warnings though) in this one computer I cleaned. The was apparently, an avid p0rn viewer with no popup protection or the like. Ugly... very ugly...

    1. Re:Confirms the obvious by Anonymous Coward · · Score: 0

      pr0n viewer with popup protection... that will be the day. ;)

    2. Re:Confirms the obvious by Blakey+Rat · · Score: 1

      As a note, (unless things have changed recently) you can install Overnet entirely spy-ware free if you just uncheck all the boxes it presents you with on the installer. At least, last time I installed it, I unchecked everything, ran Ad-Aware, and it shows up clean.

      Doesn't help, of course, if they just hit "next" 4 times to install it without reading the options they just agreed to but, eh.

    3. Re:Confirms the obvious by KrisHolland · · Score: 1

      Kazaa alone can be held responsible for almost half of those infections I think.

      That is why you uninstall Kazaa and install an open source alternative that can go into the FreeTrack network, Gnutella, and Open FreeTrack (Open FT), the alternative being: Kceasy and their sourceforge website. The only trouble I see with this software is that the developer went from 0.9 to 0.10 to 0.11 :p.

      Also get rid of eDonkey and get eMule here or from their sourceforge website.

    4. Re:Confirms the obvious by Anonymous Coward · · Score: 0

      Seriously... I do the same thing in my dorm, and everybody's computer that I've looked at is just infested with spyware.

    5. Re:Confirms the obvious by glitch23 · · Score: 1

      The was apparently, an avid p0rn viewer with no popup protection or the like. Ugly... very ugly...

      Using porn viewer in the same sentence with popup protection gives a whole new meaning to the phrase popup protection, not to mention "ugly, very ugly".

      --
      this nation, under God, shall have a new birth of freedom. -- Lincoln, Gettysburg Address
    6. Re:Confirms the obvious by Salvo · · Score: 1
      ...The was apparently, an avid p0rn viewer...

      I hope you didn't use his Keyboard and Mouse? Or at least bought along a box of Wet-Ones.

  15. This Is NEWS?! by Anonymous Coward · · Score: 5, Insightful

    Ask anybody who services PCs...there's not a machine around that isn't riddled with the stuff, but making a headline out of it is like shrieking about the existence of viruses.

    1. Re:This Is NEWS?! by Tim+C · · Score: 1

      there's not a machine around that isn't riddled with the stuff

      Well, I can think of 5 off the top of my head - the one I'm sat at now, my girlfriend's, my daughter's, and the two I have at work.

      Sure, malware is a huge problem, but please, don't think that all of us are clueless [l]users just because we chose not to be admins.

  16. Not surprising by The+Bungi · · Score: 2, Insightful
    Since the average computer user has no idea how the thing works to begin with.

    No matter how hard you lock a PC down, a sufficiently determined and stupid user will figure out a way to install that really cool "desktop enhancer" he heard about from a friend.

    1. Re:Not surprising by Carnildo · · Score: 1

      There's this wonderful security device known as an "air gap". Put one of those between the modem and the phone cord, and another between the power cord and the plug, and I guarentee you that the computer won't get any spyware.

      --
      "They redundantly repeated themselves over and over again incessantly without end ad infinitum" -- ibid.
    2. Re:Not surprising by Tackhead · · Score: 1
      > There's this wonderful security device known as an "air gap". Put one of those between the modem and the phone cord, and another between the power cord and the plug, and I guarentee you that the computer won't get any spyware.

      ...fucking laptops with built-in 802.11 and unpatched XP preinstalled from the fucking OEM...

  17. one solution is... by ErichTheWebGuy · · Score: 5, Insightful

    Ditch IE for Firefox. I just did 2 clients' computers today (running slow, yadayada) and guess what? One had 18 spyware trojans installed, the other had 64 (as well as a couple of viruses). Firefox (any Gecko-based browser) is not vulnerable to the crap that IE is. I always tell my clients to not use IE anymore. When they listen, they always have a better overall experience.

    --
    bash: rtfm: command not found
    1. Re:one solution is... by Anonymous+Cow+herd · · Score: 1

      Horsepoop. I run Firefox at home, and my Ad-Aware scans still turn up numerous tracking cookies. I've even been infected with a few javascript viruses from firefox. Go figure.

      --
      Ita erat quando hic adveni.
    2. Re:one solution is... by UrgleHoth · · Score: 2, Funny

      As a longtime Moz user with a poor memory, please refresh me on this software you call IE. Is it an acronym for Intruder Express?

      --

      Dogma - "let's just say we'd like to avoid any empirical entanglements."
    3. Re:one solution is... by ravenspear · · Score: 2, Funny

      Ditch IE for Firefox.

      Two months later:

      Joe User: "I can't seem to find that link. One of my geek friends recommended a little while ago that I try an IE replacement called Firefox. But I've Googled endlessly and there is no browser by that name."

    4. Re:one solution is... by Anonymous Coward · · Score: 0

      Amen.

      I teach that in my basic computing class constantly. I also mention that they should NEVER use Outlook/Outlook Express unless forced to, because they are pretty much the #1 and #2 vulnerabilities for home Windows users.

      By not using those, they have so much less risk, it's not really sane to use IE unless you have to (sadly, I do have to here at work... it annoys me to no end...)

    5. Re:one solution is... by LetterJ · · Score: 1

      That may have been true, but in the last week, I've seen 3 different sites pop up a Mozilla installer dialog for toolbars and other browser extensions that were pretty much the same things as the IE spyware. It's not an ActiveX control, but users are just as prone to click OK if an XPI file comes across.

    6. Re:one solution is... by IMSoP · · Score: 1

      Interestingly, Googling "firebird" still returns the now-renamed browser as the first result, and the database as the second. Go figure!

    7. Re:one solution is... by sampowers · · Score: 5, Interesting

      Something strange I noticed last night looking for lyrics on a popular site, is that I was prompted to install a "Free Access Plugin" firefox extension.

      I tried searching google to find it again, but the only thing I'm finding is a page in german, which I'm not entirely sure is what I'm talking about.

      If I were one of my users, I would have clicked Install, because I'd be jawdroppingly retarded.

      The XPInstall functionality is a tradeoff between security and convenience, but just like IE's install feature, it's going to be abused.

      Hopefully standard unix security stems the tide.

    8. Re:one solution is... by sampowers · · Score: 1

      oh, assuming you run unix. Ha-ha, windows users

    9. Re:one solution is... by johnnyb · · Score: 1

      "I run Firefox at home, and my Ad-Aware scans still turn up numerous tracking cookies."

      Tracing cookies have nothing to do with the rest of spyware. They are radically different in their intrusiveness and capabilities.

      "I've even been infected with a few javascript viruses from firefox."

      I've never heard of a JavaScript virus. Can you point me some links?

    10. Re:one solution is... by SiO2 · · Score: 1

      Ditch IE for Firefox.

      In addition to switching browsers, switch to an alternative OS. I think we can all recall a Switcher ad campaign from a couple of years ago.

      SiO2

    11. Re:one solution is... by Anonymous Coward · · Score: 0

      I run Firefox at home, and my Ad-Aware scans still turn up numerous tracking cookies.

      Check Tools -> Options -> Privacy -> Cookies -> Enable cookies -> For the originating website only.

      That should deal with most tracking cookies.

    12. Re:one solution is... by trewornan · · Score: 1
      Ditch IE for Firefox

      I did this on a computer offering free internet access to the public.

      Of course you can't really "ditch" IE so I just removed all the shorcuts and put a new shortcut to fire[fox|bird] on the desktop named "Web Browser".

      I had so many people asking "where's Internet Explorer?" I had to rename the the shortcut to exactly that. Subsequently no one seemed to notice it wasn't what it said it was.

    13. Re:one solution is... by BinLadenMyHero · · Score: 1

      That's cause Google rates better pages that have lot's of external links to them.

    14. Re:one solution is... by Anonymous Coward · · Score: 0
      Tracing cookies have nothing to do with the rest of spyware. They are radically different in their intrusiveness and capabilities.

      I agree with you, but this article calls them spyware in order to get to the 28.5%, so his point is valid.

    15. Re:one solution is... by itoleck · · Score: 3, Insightful

      I like to just delete the IE icon from everywhere and install FireFox and change the shortcuts to the IE icon, also change the name to Internet Explorer. They have no idea that it is even different.

    16. Re:one solution is... by Anonymous Coward · · Score: 0

      There are also a couple of other reasons to use Firefox e.g. it is quiet a bit faster than IE and it seems pretty well designed.

    17. Re:one solution is... by omicronish · · Score: 1

      Something strange I noticed last night looking for lyrics on a popular site, is that I was prompted to install a "Free Access Plugin" firefox extension.

      I've noticed that on some sites too, and I think it'd be best if Firefox disabled auto-download and prompt-to-install of extensions in the future. It seems that spyware makers are catching on with the fact that Firefox is gaining popularity.

      Even if extensions are secured somehow, meaning they run in a sandbox or can't modify stuff outside of Firefox, I still don't want extra garbage automatically installing, or even asking. All too often I'll type and accidentally hit enter when a dialog box pops up.

    18. Re:one solution is... by FryGuy1013 · · Score: 1

      Even if they are sandboxed properly, they can still have some bad privacy concerns. Imagine something like the ad nuker extension replacing the ad images with another ad instead of a blank image placeholder. Or maybe even keeping track of open windows (history) and sending them off to wherever. Or janking off passwords you type in (the password manager can get at them, so XUL should be able to). Combined with creating popups of its own, they could still be almost as bad as Spyware that infects IE.

      --
      bananas like monkeys.
    19. Re:one solution is... by Lord_Dweomer · · Score: 1
      Whilst searching for free mp3s on Google, and making sure to type in -price -shop -store -cart -cost -deal, the first result that turns up is inevitably this site called Negativebeats. They have another version called Positivebeats with no real noticeable difference aside from colorscheme.

      Ok, great, so they have the mp3 I want, and its free. Oh, whats this? I need to install a plugin to get it? Nope, sorry, never going to your site again. There is absolutely no reason I should have to install a plugin to get an mp3, aside from the website wanting to sell my data to people.

      --
      Buy Steampunk Clothing Online!
    20. Re:one solution is... by caluml · · Score: 2, Funny
      last night looking for lyrics on a popular site

      "Lyrics", huh? :) Is that what it's referred to as now? :)

    21. Re:one solution is... by robfoo · · Score: 1

      "If I were one of my users, I would have clicked Install, because I'd be jawdroppingly retarded."

      Funniest fucking thing I've read in this discussion. I think it's funny because it's true, and because I (and I'm sure many others here) know _exactly_ how you feel..

    22. Re:one solution is... by shird · · Score: 1

      if you have vmware, load up an image and install all the spyware crap they want you to to download the song. Once you have the song/file, upload it somewhere and reset the image. - no harm done.

      --
      I.O.U One Sig.
    23. Re:one solution is... by Buran · · Score: 1

      One of my coworkers is ticking me off. I tried the "rename the firefox shortcut and change the icon" trick. The idiot STILL manages to load IE. If the machine he does this on ever comes back I'm slapping the policy editor on him and barring IE from accessing the net. No internet for you!

    24. Re:one solution is... by Laebshade · · Score: 1, Insightful

      I doubt you were looking for lyrics on a popular site, unless this site started distributing lyrics. The "Free Access Plugin" or "Content Access Plugin" is for p0rn. It seems they've become rather creative and started using the JavaScript src property (<script src="http://www.xxxtoolbar.com/ist/scripts/prompt. php?recurrence=always&account_id=56715&adid=a10503 87595&event_type=onload"></script>) to call PHP files to launch the prompt to install/cancel the "Content Access Plugin".

    25. Re:one solution is... by Anonymous Coward · · Score: 0

      Ah, but what if he starts it with the command prompt?

    26. Re:one solution is... by codeman38 · · Score: 1

      I can most definitely confirm the comment that some lyrics site I was browsing yesterday tried to launch an Mozilla update to install that garbage. I was totally shocked as well...

      Of course, I didn't actually *install* it, and Mozilla's still a lot more secure than M$IE in that respect, but still, it worries me that the pr0n-spyware companies are catching on.

    27. Re:one solution is... by codeman38 · · Score: 1

      Actually, I just went back through my history file to find the culprit site, and here it is:

      http://www.musicsonglyrics.com/

      This site calls a JavaScript from searchbarcash.co (here's the javascript source that installs it) which in turn attempts to install an XPI from flingstone.com. Both of the aboved domains are aliases for blazefind.com-- a known spyware provider whose parent company is also responsible for XXXToolbar.

      Oh, and just for safety's sake, I'll add the requisite warning: don't click on the links without taking appropriate precautions...

  18. I've seen pretty bad ones by nightsweat · · Score: 4, Informative

    Went to a party a couple weeks ago and cleaned 550+ bits of spyware off the hosts' machine. Took me a couple more days to find and send them the fixes for two IE parasites AdAware and SpyBot S&D didn't see.

    It really should be a violation of the wiretap laws to put this crap on someone's machine. These poor non-technical users' machine was an Athlon 2200 that ran like a 486. Once we took the crap off, it zoomed.

    --

    the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
    1. Re:I've seen pretty bad ones by saderax · · Score: 1

      this was at a party? typical example of slashdot effect on people :)

    2. Re:I've seen pretty bad ones by Psychotext · · Score: 1

      Hmm, somehow I get the feeling I know why you were invited. What the hell were you doing fixing someone's machine at a party!

      Jeez, get some self respect! Even if it was a family member or something, you're there to get drunk, laid, stoned or something else more enjoyable than trawling a pc for spyware.

      --
      People that believe in their opinions don't post AC.
    3. Re:I've seen pretty bad ones by Anonymous Coward · · Score: 0
      Jeez, get some self respect! Even if it was a family member or something, you're there to get drunk, laid, stoned or something else more enjoyable than trawling a pc for spyware.

      Yea, that's fine, try telling your family and inlaws that though. The first thing that pops up when I walk in the door is "maybe if you get a chance you could take a look at the computer, it's been acting kind of flaky." I absolutely dread going to any relatives' house during the holiday season because I know my entire time will be spent removing spyware and installing Windows patches. "Yes, that automated windows update thing is telling you that you need to apply patches... I realize you just keep clicking it away until I got here, but maybe you should try letting it install the patches?"

      Thank god my father-in-law has a Mac. He honestly never has ANY troubles. MacOS X PowerPC G4 tower... runs like a champ, no spyware, no viruses, no crap.

    4. Re:I've seen pretty bad ones by Anonymous Coward · · Score: 0

      Some party!!!

    5. Re:I've seen pretty bad ones by Juanvaldes · · Score: 1

      Do what I and many more people are doing. Stop supporting them, or start charging. I do NOT support windows users all I will tell them is run windows update and get AdAware & Spybot. I stop spending energies at this point. It's simply not worth it to fix up everyone elese problems so they can continue not taking care of it themselves.

    6. Re:I've seen pretty bad ones by taxevader · · Score: 1

      Went to a party a couple weeks ago and cleaned 550+ bits of spyware off the hosts' machine.

      Happening party eh? Forget chicks and getting pissed like a newt, cleaning spyware is where its at. 8)

      --
      -Copyright law #69:Whenever Mickey Mouse is about to enter the public domain,copyrights get extended by 25 years.
    7. Re:I've seen pretty bad ones by nightsweat · · Score: 1

      To those whom much is given, much is expected.

      If I can help a friend out - I'm going to do it. Sorry.

      --

      the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
    8. Re:I've seen pretty bad ones by Anonymous Coward · · Score: 0

      Look dude, quit despising your family and start writing some batch files and WSH scripts. Put them on a floppy and you can run them at their house without any waste of time.

  19. Lets hear your records... by 222 · · Score: 5, Funny

    The most spyware i've ever cleaned off of a box was 877, as reported by adaware.
    The unfortunate soul was a windows ME box, so it wasnt destined for greatness even without the spyware.
    By the time i got there, opening a browser would cause the machine to reboot, and there was no "System" icon in the control panel. Oh yea, he was running AOL too...
    Beat that :p

    1. Re:Lets hear your records... by David+E.+Smith · · Score: 4, Interesting

      Try working for an ISP.

      I do. We're a small shop, we'll fix your PC even if you're the one who f'd it up by installing Kazaa. Our current record, as reported by Ad-Aware 6.181 with a then-current reference file, is 1354. It's on a whiteboard near our workbench. This record has held for over a month now; the previous record was "merely" 950-something.

    2. Re:Lets hear your records... by Anonymous Coward · · Score: 0

      Let me get this straight, the spyware actually made WinME run better?

    3. Re:Lets hear your records... by pseudochaotic · · Score: 0

      Well, my record has to be a friend of mine(name withheld to protect the innocent), who had so much spyware installed that just getting to a desktop was a 50/50 chance, much less actually running something as big as a browser. Eventually, they just used a mac. :)

      --
      And the l33t shall inherit the 34r7h.
    4. Re:Lets hear your records... by Hamster+Of+Death · · Score: 1

      Oh I got that beat by miles.

      I recently had to try to make sense of a friends computer and along with the 10 or so viruses (I'm sure some cancelled each other out =) )

      But when I ran ad-aware at the time it took well over 45 minutes and came up with just over 8500 things, no that's not a typo; eight thousand, five hundred plus.

      I guess she shouldn't have let her disgruntled boyfriend do his thing on that machine.

      When I asked why the administrator account was still wide open, the response was, 'There's an administrator account?'

      Was quicker to reformat than to deal with all that crap.

      I'm just telling people to buy Macs from now on. Let Apple deal with this, not me.

    5. Re:Lets hear your records... by Dok+Fenderson · · Score: 1

      Well, you've got me geat. AdAware found 633, and running SpyBot right afterwards found another 128 for a grand total of 761. The user was a middle-aged yuppie woman and the XP machine was bringing up hardcore pr0n popups every 5 to ten seconds. She was not amused.

      Dok

      --
      "You can't screw the system, but you can give it a good fondling." -- Too lazy to look it up
    6. Re:Lets hear your records... by mschuyler · · Score: 1

      I've found that, too. Ad-aware gets a lot of stuff, but Spybot run AFTER Ad-aware always picks up a few more. One by itself doesn't do enough. I now run both about weekly and pick up less than a dozen at a time. The first time I ran it, Yowzee!

      --
      How about a moderation of -1 pedantic.
    7. Re:Lets hear your records... by Tycho · · Score: 0, Redundant

      Here is a super secret website to make Windows ME more stable:

      http://windowsupdate.microsoft.com

      Installing IE 6 helps Windows ME out a great deal. For that matter most of the other updates are useful too. Still though even with these updates, I would rather have a machine with 98SE, 2000, or XP Pro on it. Oh yeah, to keep this on topic I had a 98SE machine that locked up after booting because it had so much spyware. I am currently installing XP Pro on a new hard drive for this machine. I still can't get the owner of the machine to at least try to avoid installing spyware.

      --
      Impersonating Tycho from Penny Arcade since before there was a PA.
    8. Re:Lets hear your records... by geekfiend · · Score: 1

      1976

      And they wonder why their systems don't run properly.

      "JUST SAY NO!" It's like drugs. They still don't get it, they never listen.

      When will my parents realize I'm telling them that for their own good.

    9. Re:Lets hear your records... by Zen · · Score: 2, Interesting

      Oh yeah, I was there just last weekend. A relative calls up and says his Dell 2.8Ghz is acting slow. Like slower than his old Pentium 90. I'm two states away, so I had to talk him through everything. It was so bad that he couldn't even get the start button to respond, or use the task manager to kill processes. We download adaware, and run it in safe mode. It cleans 850+ off the machine. Reboot, and the thing is still extremely slow. Back to safe mode, download the current reflist (I didn't think it was worth it at first to give him a half hour lesson over the phone on how to use winzip). Adaware with the current reference's then proceeds to find another 300 or so. Update Mcafee to current virus dat, and scan entire harddrive - finding nothing. Reboot again, and it's still insanely slow although better than before. So I give another lesson on how to edit the registry and he removed two more programs that were being run through rundll32 in startup. After 3 hours, 25+ process, hundreds of cookies and registry entries later, it was finally back and running. It would've been quicker to pop in the recovery disk and rebuild. Unfortunately, since I did all of it over the phone, so I wasn't able to backup copies of the adaware logs to get exact numbers. Damn junior high kids installing everything and its mother.

    10. Re:Lets hear your records... by Skweetis · · Score: 1

      Heh. Our helpdesk has a whiteboard doing exactly the same thing. The last time I was down there, the record was 2,548. Multiple DS3 lines shared between only 3000 students tends to breed this stuff...

    11. Re:Lets hear your records... by shadowbearer · · Score: 1


      WinME would reboot if you looked at it crosseyed :)

      Can't beat your record - OUCH! but I did once clean 3284 Melissa infected files off of a win98 machine (back in 2001-!). Guy I was working for wanted to reinstall, but he left for the day and it was quiet afterwards, so I took a stab at it. Fixed it, too. (Then the following week the customer was back in with two other virus infections and the first newdot.net infection I'd seen - guess my twenty minute lecture was completely ignored.)

      Sigh. Glad I don't do that anymore. I'd seriously rather fix toilets for a living (don't do that either anymore, but I do teach people how to do it themselves :)

      SB

      --
      It's old. The more humans I meet, the more I like my cats. At least they are honest.
    12. Re:Lets hear your records... by Reziac · · Score: 1

      Nah, WinME can be beaten into submission just like any other Windows (mine all crash seldom to never). I have a box that dual boots WinME/XP. While the WinME side isn't up all that often, when it's in use, it works hard, and it hasn't crashed in almost FOUR YEARS. The secret? Turn off Restore (it's broken in WinME anyway) and don't use the new Help (also broken). WinME went from an out-of-the-box "can't stay up for 15 minutes, then takes 20 minutes to finish crashing" to "can't crash it with a crowbar".

      I browbeat my clients into using safer browsers or at least into being proactively suspicious, so I seldom see spyware. But I've got one who can't be taught to delete tempfiles, and ... well, his record to date was somewhere over 12,000 of 'em. Took about 10 minutes for DEL *.* to kill 'em all, no shit.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    13. Re:Lets hear your records... by shadowbearer · · Score: 1

      Disabling restore did indeed help IIRC; but getting customers NOT to use Help is difficult.

      I saw a few stable WinME boxes (one guy boasted that it crashed only once every couple days or so :); I suspect that hardware drivers and the HAL were the biggest cause of most lockups. On some hardware it was simply more stable. Go figure. ME *does* deserve it's reputation, tho; even Microsoft would like to quietly assign it to the history trash bin.

      A living, breathing, functional ME installation? Whoa. Put that thing in a museum, man! :)

      tempfiles; yaya; "How come my hard drive is full?" *grin*

      Off to work again. "Yea, tho I work on the Day of Rest, my Paychecks be Mighty"

      SB

      --
      It's old. The more humans I meet, the more I like my cats. At least they are honest.
    14. Re:Lets hear your records... by Reziac · · Score: 1

      Yeah. I gather there is a way to disable Help entirely, but the problem only arises when NEW Help is used -- 15-20 minutes later, all of a sudden WinME gets flaky or crashes. If an app uses the oldstyle helpfiles, no bad things happen. I suppose one could convert all the .CHMs to .HLPs, but that seems a trifle tedious. Easier to migrate those folks to a more trainable Windows. And the DOS under WinME is crippled -- there's no way to load a memory manager, so if the app doesn't handle that by itself (via DOS4GW, CSWDPMI, or the like), you're limited to 500k of free conventional. So it's not a good DOS base either, even if beaten into doing a DOS boot (as mine is).

      My museum fodder aside (I have other WinBoxen that have NEVER crashed, so it's not unique here), I agree.. M$ started down a bad path with the "web interface" bullshit and attempting to limit what the user can do with Win98SE (I know folks who made a good living rolling SE installs back to plain old Win98) and it got worse with WinME. WinME's resource and swapfile management positively suck -- it can only run one or two big apps at a time before running out of resources, and after 4 hours of real work, gets laggy from being so bogged down in the swapfile (having 768mb RAM in that box, I turned swapfile off entirely, and the laggies went away. XP isn't allowed to have a swapfile on that box either.)

      Also, I've noticed that after the good Win2K internal build of IE (.2314), IE's components that hook into WinExplorer do evil things to ANY Windows' resource management. WinME comes with IE5.5...

      WinME was dropped in mid-development, and released in partly-baked condition -- in fact, I'm pretty sure the released version is a DEBUG build!! (Crashes will often reference "line n, somefile.c" and spit out a line of source code, rather than a normal callback trace.)

      Low-end hardware has a lot to do with it, tho -- and the general quality of consumer-level computer hardware took a nosedive along with prices in the late '90s. BSODs are almost always crap hardware and/or shitty driver issues, not Windows issues. Myself, I use Intel CPU and Intel chipset (on Tyan mainboards when I'm paying serious money), Matrox video, assorted SB sound cards (but note that I don't buy mobos with VIA chipsets :) and USR modems. SCSI and NIC are whatever fell on my head.

      Yea, tho I work all the days of the year and make $600 an hour, I only get paid for overtime -- defined as when I have something to sell and someone to sell it to! Let that be a lesson to ya, son... stay away from agriculture :)

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    15. Re:Lets hear your records... by shadowbearer · · Score: 1


      I actually found Win98SE quite usable, back when I used to run windows. I gave up using IE after Mozilla hit 0.9 and subsequently noticed a huge improvement in overall stability.

      Funny about the Via chipsets - I've used Via chipsets since my K6-2 days, and while Windows often had problems on them (particularly 3D games and larger apps) linux has always been uber-stable - my current main box is a Chaintech mobo using a 1200 Duron, Via chipset, and I got so sick of windows not staying up for more than a few days I finally wiped the partition and went entirely to linux. Only time I ever reboot is for a new kernel or hardware change :) so shitty windows drivers are my suspicion rather than shitty hardware. I use this box hard, too.
      In the process of building a new box but I'm having to do it piece by piece until my finances recover from my move here last summer. Don't need one all that much - hardly ever play games anymore and this box does all I want it to, but I do want another box built in case this one ever dies (the mobo is several years old and has been up 24/7 for more than a year and a half/three power supplies/two videocards/several cpu fans :)

      Heh. I grew up in a podunk farm town in MN. Ag never attracted me - I was always a geek/nerd type. I always had a helluva lot of respect for farmers, and I've known many of them, but I'd never want to be one :)

      Now that I'm almost forty, life has settled down for me. I'm an experienced carpenter and good computer tech and can pick and choose the jobs I take. Currently I'm a hardware store rep, I hate retail, but I moved here completely cold - took the first job I was offered and it turned out to be a good one. Great boss, great customers, nice town. Going to go independent later this year, but only after we've found someone to replace me - won't leave the boss in the lurch; may stay on parttime anyway. Meanwhile I get all the hours I want and do work on the side when I want to or need the money. Pretty good life, overall :)

      Cheers
      SB

      --
      It's old. The more humans I meet, the more I like my cats. At least they are honest.
  20. Comment removed by account_deleted · · Score: 5, Interesting

    Comment removed based on user account deletion

  21. so then... by Mad_Rain · · Score: 2, Funny

    I guess we need to make the words "Ad-Aware" as ubiquitous as Google.

    --
    "What do you think?" "I think 'What, do you think?!'"
  22. Agreed. by Denyer · · Score: 0, Redundant
    Of the three systems I've sorted out in the last few days, all had some form of infestation. The two with Windows 2000 were worst affected, with spyware auto-inserting itself through browser exploits. The much older Win98 SE machine wasn't infested with anything nearly as nasty, most of it due to user error.

    Whilst out-of-the-box, Windows 2000 is a fairly stable OS, it's frighteningly insecure.

    --
    Ph-nglui mglw'nafh Gates M'dna wgah'nagl fhtagn.
  23. Correction: by freeze128 · · Score: 4, Funny

    The average EarthLink user's machine is infested with spyware.

    You can guess what the average AOL user's machine has.

    1. Re:Correction: by Anonymous Coward · · Score: 0

      Client Habit Tracking Software for Internet Browsing Enhancement .... its a feature, not a bug!

    2. Re:Correction: by Anonymous Coward · · Score: 0

      Doesn't Earthlink have some affiliation with new.net? :/

      Haven't heard anything good about new.net. Ever. ...

      I wonder if there'd let you register total.crap.new.net ? ;)

    3. Re:Correction: by Anonymous Coward · · Score: 0

      You can guess what the average AOL user's machine has.

      Ummmm, AOL?

    4. Re:Correction: by Anonymous Coward · · Score: 0

      Nothing. Virus/spyware-free. Their connection doesn't stay up long enough to get spyware.

    5. Re:Correction: by moosesocks · · Score: 1

      Funny you should mention this.

      AOL users may actually have LESS spyware. You see, several pieces of spyware get incredibly confused by AOL's network topology (the AOL adapter thingy it pretends to connect through). As such, they cause the AOL client to grind to a halt and cease to work.

      I've seen this in a few cases, though I never figured out which spyware did this... all I know was that spybot removed it

      --
      -- If you try to fail and succeed, which have you done? - Uli's moose
    6. Re:Correction: by AvantLegion · · Score: 1
      You can guess what the average AOL user's machine has.

      Well it has AOL, so that makes for a 100% infection rate.

  24. I don't doubt it by hords · · Score: 3, Interesting

    I don't think I have scanned a machine that didn't have spyware on it lately. I work at an ISP and our customers have so many spyware issues it's pathetic. We have tried to help them out by putting some good information in our newsletters about spyware and how to remove it (spybot/adaware) but it just doesn't seem to matter. People just don't know how to update windows/scan for spyware/viruses. It is pathetic. Windows really needs to be more demanding on the user to run security updates. And people really need to be careful when downloading programs. But, sadly this is very unlikely.

  25. Spyware nuking my site! by gnuman99 · · Score: 5, Funny
    Some spyware kept accessing my IP address 216.194.67.61. But now I posted by own "ad" - it actually uses less bandwidth than the stupid 404 error as the spyware was just stupid and kept reloading wasting Gb per day.

    216.194.67.61

    Now the rate of spyware/adware requests is down from 2 per second to only 0.3 per second over the last few days :)

    Bwhahaha, doing my part in teaching the public :)

    1. Re:Spyware nuking my site! by Anonymous Coward · · Score: 2, Funny

      Uh...so you not only posted your IP to a public message board, you gave slashdot a link to your site?

      1 step forward, 2 steps back?

    2. Re:Spyware nuking my site! by justMichael · · Score: 1

      Why not just do something like this in httpd.conf and forget about them?

      Redirect permanent /ad.php http://127.0.0.1/

    3. Re:Spyware nuking my site! by xSquaredAdmin · · Score: 1, Flamebait

      Wow. You're complaining about bandwidth usage and giveing /. a link to your site in the same post. Brilliant.

      --
      Crushing dreams at the speed of sarcasm
    4. Re:Spyware nuking my site! by gnuman99 · · Score: 1
      The adware was wasting gigs and gigs per day. It was like 2-4 req./s on average at infinitum. Slashdot can't do that...

      Actually, before filtering the logs from spyware, I could actually watch the number of people on internet with comcast.com and others. Nice, smooth curve of 200k hits per day.....

    5. Re:Spyware nuking my site! by gnuman99 · · Score: 1

      But then people keep using the adware/spyware. This way the usage actually went down significatly.

    6. Re:Spyware nuking my site! by justMichael · · Score: 1

      Sorry- My mistake, I thought you just wanted to stop the traffic. Maybe you could add a link to ad-aware or one of the other cleaners... ;)

    7. Re:Spyware nuking my site! by milkman_matt · · Score: 1

      Why not just do something like this in httpd.conf and forget about them?

      Redirect permanent /ad.php http://127.0.0.1/


      Or create a page saying that the reason they were directed to that site was because they were infected with spyware. Along with a link to adaware (or spybot's) download page so that they CAN stop using adware/spyware. Most people who are hitting that page probably don't even know why. They're probably the people who call us and say someone's taken over their computer and changed their browser settings and want us to fix it over the phone.

      -matt

    8. Re:Spyware nuking my site! by gnuman99 · · Score: 1
      That might now work very well. People will just think I'm trying to sell them something!! :)

      Anyway, this does appear to stop traffic as it went down by over an order of magnitude. Most people don't want ofensive messages on their screen and they do something about it, like deleting adware and/or looking on the web to see how to remove it. You just have to get their attention.

      The same thing with DRM. People will not see the problem until it bothers them.

    9. Re:Spyware nuking my site! by Skweetis · · Score: 1
      You know, posting a link to your IP here isn't going to help you with your bandwidth costs very much. Hell, I clicked it, I was curious about the ad :).

      (Sorry)

    10. Re:Spyware nuking my site! by Dumbush · · Score: 1

      you know what's offensive? the holy trinity =)

    11. Re:Spyware nuking my site! by infestedsenses · · Score: 1

      You're not teaching them anything. If you want to teach the ignorant, you should provide an explanation rather than throwing incoherent stuff at them. The average spyware-infested user doesn't even know what spyware is, let alone how to remove it, or why they should even bother.

    12. Re:Spyware nuking my site! by Anonymous Coward · · Score: 0

      Yeah? Myself, like many others (you?), clicked said link and now he has MY IP. Hell, before long he will probably be hacking past my broadband router's firewall and into one of my 3 linux comps. *shudders*

    13. Re:Spyware nuking my site! by Inda · · Score: 1

      Would you like to have my tinfoil hat? I have no need for it now that I've stopped taking the tablets.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    14. Re:Spyware nuking my site! by Anonymous Coward · · Score: 0

      NO! How do I know your tinfoil hat doesn't have some sort of tracking device? O_o

  26. Use Mozilla! by jmoo · · Score: 1

    Spyware, Pop-up, and pop-unders haven't been much of a problem for me since I started using Mozilla. I did the same for my parents.

    --
    The world isn't run by weapons anymore, or energy, or money. It's run by little ones and zeroes, little bits of data.
  27. Numbers are not surprising by unfortunateson · · Score: 4, Interesting

    Any given time I run Adaware after a day of surfing, I'll typically have 20+ adware cookies. And that's with IE6 set to ignore 3rd-party cookies. It's not something I fret about, 'cuz I've never gotten anything more serious than the cookies. So probably it isn't an average of 24 cookies and 4 spyware programs per PC, it's probably most people with 30+ cookies, and a few people with 10+ spyware programs.

    Really, I don't consider tracking cookies to be much worse than, say, RFID tags in all my $100 bills or Walmart purchases. It's a public network, people are going to watch.

    That reminds me... time to run Adaware again.

    --
    Design for Use, not Construction!
    1. Re:Numbers are not surprising by thulldud · · Score: 1

      I started using Ad Aware at work when the security dept. sent me an email saying that my box was trying to hit a closed port on one of their machines. Turned out I had Alexa on there. Now I scan practically every day. Never have had anything but tracking cookies since Alexa was wiped, but that's ok by me.

      I do wish they would let us dump IE in the can, though....

  28. Windows to become illegal? by Anonymous Coward · · Score: 0

    From the article:

    "[Spyware] has become so pervasive that lawmakers in the US are looking into ways to prevent or regulate it."

    -G

  29. Can't resist? by INeededALogin · · Score: 0

    Average Mac User is happy:-)

    Sorry, but this just doesn't happen on OSX(or linux:-)

    1. Re:Can't resist? by Sgt+York · · Score: 1
      I am a Linux user for the most part, myself, so please don't slam me for this...

      You can run a Windows box without getting infected with viruses, adware, and spyware. You can also run it without tons of security holes... you just have to work at it.

      Don't use IE, don't use Outlook or OE, run Windows Update as a ritual, and use AV software. I now have an XP box at work (requirement now) and run Linux at home; I never have spyware/adware/virus trouble with either computer. It's just that I have to work at it on my Windows machine, just like I have to work at certain dependency issues, configuration, etc on my Linux machine. Granted, figuring out the configurations in Linux is MUCH more rewarding.....

      --

      There is a reason for everything. Sometimes that reason just sucks.

  30. I hate this shit, SO much... by sampowers · · Score: 1

    I'm a Sysadmin for a tiny little k12 School District, and even with the meager amount of computers, it's nearly IMPOSSIBLE to keep a handle on this.

    I run Ad-Aware every chance I get on most of these computers, but if I took the time to sit down at each of these computers and clean them up, I'd have no time left to attend to actual problems.

    What I'd really like is if I could block these with SquidGuard or something, just pinch em from incoming traffic or something, because people are too stupid to know what they're installing, or if they're installing it.

    1. Re:I hate this shit, SO much... by sampowers · · Score: 1

      Oh, and unlike a few of the other comments, I'm not talking about cookies. I could give a shit if my users are tracked, that's their fault. I'm just annoyed when the browser hijacking variety get me called away from important work because someone can't open IE without being plastered with porn, like the lady who yelled at me until I gave her a new email account, because she'd used the old one up, and gets nothing but spam.

    2. Re:I hate this shit, SO much... by Dok+Fenderson · · Score: 2, Informative

      Have you looked into using a product like Deep Freeze? It locks the HDD down in such a manner that you can install whatever you want to but upon rebooting it returns to the state it was in when Deep Freeze was installed. Just have everybody save to removable media, a network share, or make DF ignore a particular directory and the problem is solved. I've used this as a solution in a couple of small private schools and it works like a charm.

      Dok

      --
      "You can't screw the system, but you can give it a good fondling." -- Too lazy to look it up
    3. Re:I hate this shit, SO much... by Big_Al_B · · Score: 1

      I second this. When I admin'ed in a windows/mac lab during college, rebooting every morning with a clean disk image was the only sanity there was on that job.

      We were very explicit with users about the "no parking overnight" file saving rules, and they were mostly fine with it. At our most generous, we provided a heavily quarantined/policed "lost+found" directory near the end of my time there.

    4. Re:I hate this shit, SO much... by phaggood · · Score: 0

      Have you looked into using a product like Deep Freeze? It locks the HDD down... I'm looking to create a 2G partition on all the macines in my lab containing the Norton Ghost-created image of the machine's clean state, then creating some kind of boot manager that allows me to do the image re-install in a matter of minutes. Cheaper than site-licensing DeepFreeze.

    5. Re:I hate this shit, SO much... by Anonymous Coward · · Score: 0

      Sysadmins should live by group policy, ACLs, limited accounts, registry permissions. Really now, it's not that hard to secure a Windows box.

  31. Yep by TheKidWho · · Score: 1

    Every week when I run ad aware, it usually detects around 100 pieces of spyware on my computer! The google toolbar with popup blocker helps though.

  32. Sounds about right by Anonymous Coward · · Score: 0

    My system has tons of spyware crap on it. Good thing all the spyware is limited to a single vmware configuration (Win98-spyinfested). Let's see those spyware companies break out of a vmware virtual machine, and if they do I bet the NSA would like to talk to them.

  33. Worst I've ever seen Part 1 by IWantMoreSpamPlease · · Score: 5, Interesting

    This was on a university PC, running Windows 98 SE.

    Using Ad-Aware, it found, and I kid you not: 22,485 units of spyware.

    The machine was so infested, it couldn't connect to the Internet (throough the university T-1 lines) because of all the pop-ups, redirects and what not.

    In defense of the machine, 11 users had profiles on it, which under Win98, merely copied everything (spyware and all) to the new user. But it was astounding all the same.

    part Two

    Same university, brand spanking new P4 3.0 Ghz Dell for a big-shot professor.

    8,000 units. The professor would click "yes" to every pop-up that came her way, not knowing/caring/reading, what it did. Then complained why the brand new machine was slow and needed a new one.

    After removing the spyware, and explaining what had occured, she nodded sagely, and went about her business.

    Next day I get a call from her...same issue, tons of popups.

    She hadn't listened after all.

    It's times like these I wish people like that would be given a Mac or BeOS machine.

    --
    So rise up, all ye lost ones, as one, we'll claw the clouds.
    1. Re:Worst I've ever seen Part 1 by t_allardyce · · Score: 2, Interesting

      It's times like these I wish people like that would be given a Mac or BeOS machine.

      Would probably be better to give me the new machines, and give her a slap round the face and some pencels and paper. Or just tell her that the software had problems and you had a new version which fixed everything - then install firefox or opera.

      --
      This comment does not represent the views or opinions of the user.
    2. Re:Worst I've ever seen Part 1 by lone_knight · · Score: 1

      Well, your first mistake was assuming a college prof listens anything ANYONE says the first time. It's like raising a feisty toddler, sometimes NOT telling them "no" is the best medicine.

      --
      Computers are useless. They can only give answers. --Pablo Picasso
    3. Re:Worst I've ever seen Part 1 by Anonymous Coward · · Score: 0

      It got so bad at the place I work, we had to go get company policy modified to actually have leverage against these moronic ass-hats. now that that's in place, we still find a couple people keep reinstalling the garbage (win98, and I dont have the time or resources to even investigate 3rd-party lockdown tools) but it feels great to serve them with written notice of their infraction. one more and it's automatic termination. that gets them a lil skeerd :)

      with that being said I have to ask- anyone running Spybot in an automated mode? I see nothing that it supports cmdline wise.. what about COM? there has to be a windows network admin in my shoes who has scripted immunizing (setting a kill bit on known-bad activex id's) on all their PCs via logon script. if so, let me know how you did it please

      help a 10-year linux fan who's stuck in a windows world out, would ya? the web seems empty on this topic..

    4. Re:Worst I've ever seen Part 1 by Anonymous Coward · · Score: 1, Funny

      Maybe you should set her up on a Fischer-Price system. I think they have a nice setup for sale at approx. $34.00US. Maybe after she gets some practice you can give her access to the real machine again.

    5. Re:Worst I've ever seen Part 1 by CTho9305 · · Score: 2, Informative

      I think this guy has got you beat... 23,002 traces of spy/adware!

    6. Re:Worst I've ever seen Part 1 by Salvo · · Score: 1
      It's times like these I wish people like that would be given a Mac or BeOS machine.

      I couldn't get any Spyware Programs for my BeOS Machine. I couldn't get Any Programs for my BeOS Machine.

      (J/K Seriously though, It did everything I needed it to do, at the time. The only reason I don't use it any more is because I now have an iBook which doesn't everything I used to need to do and everything I need to do now - and a bit more)

  34. Over Hyped by ViceClown · · Score: 1

    Ars Technica has a pretty even handed take on this situation. Basically the Spy Audit stuff that Earthlink has comes up with quite a few false positives. A fresh out-of-the-box Dell system even showed alot of "spyware" hits. Makes you wonder if it's at least some marketing hype for Earthlink?

    --
    Have a Happy.
    1. Re:Over Hyped by Anonymous Coward · · Score: 0

      or perhaps the bundled software from dell?

    2. Re:Over Hyped by EtherMonkey · · Score: 2, Informative

      That's because a fresh, out-of-the-box, consumer-grade machine from Dell (or HP or Compaq) DOES come with Spyware/Adware installed. For example: WildTangent games, RealOne Player, MusicMatch, et cetera. The manufacturers get PAID to put these on customer PC's and get COMMISSIONS for each conversion to the full-featured product. If you think I'm making this up, then go out to Best Buy, Circuit City, Staples or CompUSA and look at any of the systems they sell. Dell's consumer-level stuff is no better or worse in this regard.

      --
      --- A man with a briefcase can steal more money, than any man with a gun. [Don Henley]
    3. Re:Over Hyped by Marxist+Hacker+42 · · Score: 1

      Of course Dell had lots of spyware hits out of the box- that's part of why the hardware is so cheap, because it's advertising supported.

      --
      SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    4. Re:Over Hyped by griffjon · · Score: 1

      That, or some of the crap Dell pre-installs is a bit questionable.

      --
      Returned Peace Corps IT Volunteer
  35. The average PC also has... by Anonymous Coward · · Score: 5, Funny
    Windows
    Internet Explorer
    Outlook or Outlook Express

    Microsoft, when contacted, insisted there was no relationship

  36. What steps is Earthlink going to take? by zakezuke · · Score: 1

    It's good that a national mainstreem ISP like earthlink is taking measures to make their users aware of the Ad-ware problem, but what steps are they willing to take? They have been blocking outbound port 25 for years for example. Would they be willing to actually block sites that are reported to be adware, or at least provide Earthlink Software (TM) that automaticly firewalls sites they deem to be spyware related?

    --
    There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    1. Re:What steps is Earthlink going to take? by ninewands · · Score: 1
      Quoth the poster:
      They have been blocking outbound port 25 for years for example.

      errrrmmmm ... not on cable access they haven't. The mail I send out from my mail server (Exim) always goes through ... to everybody but AOHell users.
    2. Re:What steps is Earthlink going to take? by zakezuke · · Score: 1

      errrrmmmm ... not on cable access they haven't. The mail I send out from my mail server (Exim) always goes through ... to everybody but AOHell users.

      Ok, cable access may be a diffrent story. I'm not sure how their system is implemented but I'd suspect that "earthlink" is reselling service and has no control over their network. I don't know how earthlink cable works, I suspect that it's just their service with earthlink software.

      Unless my information is out of date, dialup and dsl access had port 25 blocked for some time.
      http://support.earthlink.net/mu/1/psc/img/w alkthro ughs/macintosh/os_x/email/mail/7177.psc.html

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    3. Re:What steps is Earthlink going to take? by alarosa · · Score: 1

      Earthlink cable is resold through AOL/TimeWarner, (until recently) Charter Communications, and I believe Comcast was in the works. They're not filtered from using other SMTP servers

      All of the ELNK dialup and DSL customers have port 25 blocked - RADIUS can do some pretty neat things :)

  37. 3 programs.. by naelurec · · Score: 4, Informative

    Spybot S&D
    SpywareBlaster
    SpywareGuard

    I use these three programs (in the above order) on lots of spyware infected machines and so far, haveh a LOT of success removing and keeping spyware off those systems. Infact, earlier today, I ran that combo on a system and reduced RAM usage by 100MB, not to mention a huge speed increase (of course, I did some other housecleaning such as disabling startup items & removing some other non-spyware search bars & annoyances).

    1. Re:3 programs.. by kettch · · Score: 1

      Spybot is cool because it allows you to immunize IE against the more common spyware entry points. It also has an active part that runs and stops some other known bad stuff. I like how it can add thousands of known Spyware producing urls to your host file, pointed to 127.0.0.1, so IE will not even go to some dangerous URLs.

      I also use Ad-Aware because it has more current definitions.

      --
      Opportunities multiply as they are seized. --Sun-Tzu
  38. Crap. by Anonymous Coward · · Score: 0

    Even if _their_ particular method is flawed, all other sysadmins (etc) can tell you that 24 (or 3 - cookies) is low, low, LOW! One poster here cites a number of 800+ removed, and I've cleaned systems in the high-400s myself. At least 30+ (excluding cookies) pieces of spyware is considered "not too high" these days.

  39. Commercial-grade removal tools? by four12 · · Score: 1

    Yeah, Spybot and AdAware work great, but I want to centrally manage and scan/clean my 250 workstations.

    Anybody know of a tool that will let me do this?

    1. Re:Commercial-grade removal tools? by INeededALogin · · Score: 0

      AdAware has an option to run-on-bootup.

      Why not just automate daily reboot of those machines.

  40. Firefox for HTML, what about for email? by chewmanfoo · · Score: 2

    Guys I was just wondering: I'm not a Windows PC expert - I live mostly in the UNIX world anyway, but the vulnerabilities that Outlook and Outlook Express have with email worms and viruses, are they also present in Eudora, or Thunderbird etc.? For example, can you still infect a Windows PC -running Thunderbird- with an attachment labelled picture.zip, which turns out to be a Windows binary?

    Anyone?

    1. Re:Firefox for HTML, what about for email? by t_allardyce · · Score: 2, Informative

      The reason for Outlook vulnerabilities stems mostly from Microsofts Visual-Basic script, which basically has access to things like your address book and the 'send mail' function, add to this that an email can contain a script and it will run just from the user opening the email and you have a great combination. It gets even stranger when you think how many times these 'worms' have got major media coverage and taken down entire mail servers from all the traffic they generate and guess who gets the blame? some script kiddie who although being an idiot, isnt as incompetent as Microsoft for leaving such a gaping hole open in the first place.

      Frankly if it was a car and with a security flaw that ment _anyone_ could barehandedly get in and start the locked and alarmed car in less than 5 seconds without setting off any alarms there would be outrage against the manufacture and a recall and upgrade!

      Opening executable attachments comes from the windows hack-around approach to programming, so no-one is quite sure of a zip file is an exe file or a screen saver is a virus, Thunderbird and other clients dont have script holes and i think they wont allow you to execute an attachment without saving it to disk first (prooving that you atleast know roughly what you're doing).

      --
      This comment does not represent the views or opinions of the user.
    2. Re:Firefox for HTML, what about for email? by S.Lemmon · · Score: 2, Interesting

      The problem with Outlook has always been the number of holes that allowed a maliciously crafted email to run the attachment automatically or hide its true file type (for example making a exe look like a jpeg or wav file).

      Even so, no matter what the email client is, there's no good way to stop a determined user from running an attachment. Heck, some viruses even send themselves in *encrypted* zip files (to avoid email scanners I guess), yet plenty of users are foolish enough to actually type in the password (from the body of the email), unzip the file, and run the program!

      Unless it just flatly deleted all attachments, no email client, even under unix, can totally prevent that kind of willful cluelessness. :-)

    3. Re:Firefox for HTML, what about for email? by sjgm · · Score: 1

      In their default configuration, neither Outlook or Outlook Express will now allow you to open an executable attachment at all. Even with a hack in place to allow you to access the attachment, Outlook XP requires you to save to disk first.

      Some users will go the extra mile to open an attachment - no matter how dodgy it seems to us enlightened users - hence the current crop of viruses appearing in password-protected zip and rar archives.

  41. I just tell my friends one word ... by ninewands · · Score: 3, Informative

    Ad-Aware

    It just works ...

    On one machine on which I installed it, it found and removed more than 256 spyware components (bad cookies, spyware registry keys, etc.). That friend installed it on her brother's PC (according to her, he's a <sarcasm>"Really Bright Guy"</sarcasm>) and it cleaned out more than 1,000 Bad Things(TM).

    1. Re:I just tell my friends one word ... by the+eric+conspiracy · · Score: 4, Interesting

      Ad-Aware

      Ad-Aware is great stuff, however you need to be careful recommending in beacause of the low life scum at Ada-Ware. I had one of my friends install that by mistake.

    2. Re:I just tell my friends one word ... by Mesaeus · · Score: 2, Informative

      You should read the comments of the Spybot S&D developer on his webpage about how many "commercial" spyware scanners simply copy his hard worked on spyware database database which is FREE and then ask money for it. Some of them even include spyware of their own. Spyware is starting to become as worse a problem as email spam. Maybe even worse since email is always restricted to email, the inventivity of spyware developers to find new nooks and crannies for their spyware doesn't seem to have any limits.

    3. Re:I just tell my friends one word ... by jred · · Score: 1

      I've suspected that some spam installs spyware. No proof, but it seems logical.

      --

      jred
      I'm not a mechanic but I play one in my garage...
  42. The Average PC is Infested with Spyware by Anonymous Coward · · Score: 1, Funny

    Says a lot about the average PC user...

  43. Correct me if I'm wrong... by NitroWolf · · Score: 3, Insightful

    But don't programs like SpyBot S&D install "fake" cookies and such, and then lock them down to prevent the real cookies from being installed?

    If that's the case, how many of these cookies (or actual programs) are variations on that theme? Would Earthlinks audit utility see a Spybot S&D cookie and count it as spyware, when it's really not?

    If that's the case, then if you've Immunized your computer with S&D, you have every known spyware cookie on your computer according to the audit. This would inflate those numbers dramatically.

  44. Re:But what about? by zome · · Score: 1

    agree. my friend has average mac (orignal ibook), and it doesn't have a single sharp edge to poke you around whilen walking carrying it. A lot safer than my boxy average win/tux notebook :-)

  45. Spybot by bstadil · · Score: 1
    --
    Help fight continental drift.
  46. Illegal by ryanw · · Score: 4, Insightful

    Isn't this illegal on several levels? How are these companies not being sued left and right? I can't believe this has become an acceptible standard.

    1. Re:Illegal by KingRobot · · Score: 4, Informative

      Usually, you agreed to having it installed on your computer at some point or another; especially Ad-Ware. Often it can be hidden in the fine print of some other programs installation, or a "plug-in" on a website.

  47. I always recommend by pretzel_logic · · Score: 4, Informative

    using a web site http://www.doxdesk.com/parasite for spyware detection and removal instructions. Its pretty good!. Post some more links that may be useful

    --

    pretzel_logic
  48. What is spyware? by bob65 · · Score: 1

    What did they consider spyware? I recently did a scan on my system using Ad-Aware, just out of curiousity - it found about 7 objects, all of them cookies. Like I (or anyone else) didn't know they were there anyways.

  49. Interesting party... by Anonymous Coward · · Score: 1, Funny

    The same thing happened to me the other day. After I was done doing my keg stand (34 seconds, a new personal best!) I went over to the computer and ran AdAware. Let me well you, clicking on all of the little boxes is a lot harder when you've had a bit of beer in you.

    1. Re:Interesting party... by Anonymous Coward · · Score: 0

      If you right-click on the window background, it gives the option to select all entries in one swell foop.

  50. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  51. Small Issues by fm6 · · Score: 4, Interesting
    You're right, cookies are not spyware. But you'll still get lots of flames from the Cookies-Are-Evil kneejerkers. And all spyware scanners look for cookies from known spyware companies. Stupid, but there you are.

    Plus some spyware scanners flag any kind of push technology as spyware. The theory is that vendors can use push software to force you to download stuff. Well duh -- any network-aware software runs that risk.

    Spyware has gotten so bad I never download closed-source software except from certain extremely reputable sources. And even so (I'm ashamed to admit) there's a bit of spyware that I can't seem to track down. Fortunately it only runs when I reboot (no it's not in any startup lists) and all it does is re-install a program called "readme shim.exe" (yes, that's a blank in the name) which itself is just a stealth spyware downloader. Fortunately, I can simply terminate "readme shim.exe", and not worry about it until I have to reboot (I hibernate when I'm not using the machine). No point in deleting the file -- it'll just come back. Scary that spyware vendors can get that clever!

    1. Re:Small Issues by pla · · Score: 4, Informative

      And even so (I'm ashamed to admit) there's a bit of spyware that I can't seem to track down.

      Do a Google search for "sted380.zip" (you don't want the ones after that, they disable themselves after a while). It lets you see exactly what programs your computer loads via the numerous startup methods, and delete them. Short of your particular problem somehow running as an actual device-driver, this would let you kill it.

      Also, you might want to make sure you don't have any strange-looking services running - I've seen a number of difficult-to-remove programs that work by letting you kill them easily, but they don't remove an associated service that just reinstalls them at the next reboot.

    2. Re:Small Issues by Drantin · · Score: 2, Informative

      while this program is a closed source one, it is a good freeware program that checks many places in the registry(and the normal StartUp menu, etc.) for programs that run on startup, StartUp It comes in a Control Panel applet and as a stand-alone exe.

      (Disclaimer: I am not Mike Lin)

      --
      Actio personalis moritur cum persona. (Dead men don't sue)
    3. Re:Small Issues by David+E.+Smith · · Score: 4, Insightful

      Another similar program is StartupCPL. Small (it's only an 80k binary), simple, works with pretty much every version of Windows out there (95, NT, 98, 98SE, 2000, ME, XP), free-as-in-beer (though go ahead and send the author a couple bucks).

      It doesn't handle services, but it covers most everything else, except maybe autoexec.bat. And it's a lot faster than digging through the registry.

    4. Re:Small Issues by Mesaeus · · Score: 2, Informative

      I recommend HijackThis, it will list everything it finds at all the nooks and crannies that spyware programs use to hook themselves into the system. Note that most lines will be for LEGITIMATE programs/system functions, so select carefully what you want to remove. In any case, I find it real easy to determine what's good and what's not, based on program names and directories. There hasn't been any spyware that I couldn't disable this way, though I usually run Spybot S&D first to take care of the easy and older ones.

    5. Re:Small Issues by PhxBlue · · Score: 1

      Check the following Windows Registry key:

      HKEY Local Machine -> Software -> Microsoft -> Windows -> CurrentVersion -> Run

      Chances are, what you're looking for is in there. Otherwise, it's probably listed in the registry as a Service--just do a search for "shim.exe," and delete any related keys you find out of the registry.

      --
      !#@%*)anks for hanging up the phone, dear.
    6. Re:Small Issues by Anonymous Coward · · Score: 0

      You can also try "msconfig," which comes with Windows.

    7. Re:Small Issues by toddestan · · Score: 2, Interesting

      Usually deleting the file, then naming a 0 byte file "readme shim.exe", then tagging it as read-only will stop most of those programs pretty well. Just hope the program doesn't get pissed and fubar the system.

    8. Re:Small Issues by fm6 · · Score: 1

      That's the first intelligent suggestion I've heard in this discussion. (Did anybody else hear me when I said I'd checked all start-on-boot lists?) But I think I'll let things stand, since this is only an issue when I need to reboot. I just hate not knowing exactly where this trojan is hiding!

    9. Re:Small Issues by Laebshade · · Score: 1, Informative

      Have you checked to see if it's piggy-backing on any extensions? Check in registry editor under HKEY_CLASSES_ROOT and look under .com and .exe. This link will help you out too. A simple google search brought that up. If you do a search for "shim.exe" on google it finds shim.exe with variable words in front of shim.exe. The program may be duplicating and rewriting itself just like a virus. This this, and this might help too. Of course this site and this site will always help.

    10. Re:Small Issues by startup.cmd · · Score: 2, Informative
      Have you checked the service registry for the startup key? Look in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es. There's a program called sc.exe from MS that allows you to stop these services and drivers from starting up. If you don't have Windows XP (which includes it by default), get it here. Place the executable in your path. Enter these two command lines to stop the offending program:
      C:\>cmd /v:on

      C:\>for /f "tokens=1,2" %S in ('"sc query type= service type= driver state= all bufsize= 51200"') do @if /i %S==SERVICE_NAME: sc qc %T 2048 | findstr /i /l "readme shim.exe" && (set SPYWARE=%T & sc config !SPYWARE! start= disabled)

      What the above does is turn on delayed environment variable expansion. Then it queries all of the services and drivers that the service control manager (services.exe) manages. The command parses the output until it finds the offending executable and sets it to disabled, thereby preventing its startup. You could also use sc.exe to uninstall readme shim.exe. Just read the manual that comes in the zip file.

  52. Zero is greater than zero by Anonymous Coward · · Score: 0

    According to the RDF New Math(tm) used by Mac zealots, zero is less than zero.



    This is how, even though Macs and Linux both have zero problems with viruses and spyware, Macs are still superior to Linux--because the Mac zero is better than the Linux zero!



    Coincidentally, this same math is used to prove that Macs have a larger share of the desktop market than Linux

  53. PestPatrol by Tango42 · · Score: 1

    I've had PestPatrol recommended to me to remove spyware, does anyone have any experince of it? Is it any good?

    1. Re:PestPatrol by macdaddy357 · · Score: 1

      It isn't free, but it seems to cast a wider net than Ad-Aware and Spybot search and destroy, which are free. I got a copy bundled with Zone Alarm a long time ago. I replaced Zone Alarm with a hardware firewall, but still use Pest Patrol. It works.

      --
      How ya like dat?
  54. Average this, average that by UrgleHoth · · Score: 1

    small numbers of grealty anomalous behavior can really skew averages, like the guy who buys a 2 million dollar house in a 100K town.

    I'd like to know how many instances of spyware are on the median computer.

    --

    Dogma - "let's just say we'd like to avoid any empirical entanglements."
    1. Re:Average this, average that by Anonymous Coward · · Score: 0

      You are using the wrong statistics terms:

      Mean: The sum of the value of every item divided by the number_of_items in the sample.

      Mode: The item in a sample that has the highest value.

    2. Re:Average this, average that by Sgt+York · · Score: 2, Informative
      True, but as the sample size increases, the effect of individual outliers and small groups of outliers dwindles. Once you hit a certain point, you have to have a large number of outliers, which would represent a seperate but significant group of users. Which is interesting in itself. Personally, I'd like a scatterplot of the data. Then see if you can type it to demographics...these people all had spyware, so it should be easy to get their demographic info.

      Anyway, the Earthlink sample size was over 1 million. A single outlier or small group of outliers will not significantly affect that average, unless they had a couple of hundred thousand instances on his computer, and everyone else had 3.

      --

      There is a reason for everything. Sometimes that reason just sucks.

    3. Re:Average this, average that by Anonymous Coward · · Score: 4, Informative
      You are using the wrong statistics terms:

      Mean: The sum of the value of every item divided by the number_of_items in the sample.

      Mode: The item in a sample that has the highest value.
      No, you are.

      You defined the arithmetic mean, which is commonly known as the average.

      Mode is the item in the sample that occurs the most frequently. The item with the higest value is called the maximum.

      The median is the value that occurs midpoint in the list of values when they are sorted in ascending (or descending) order. If the list has an even number of values, the median is the average of the two middle values.

      Dork.
    4. Re:Average this, average that by Anonymous Coward · · Score: 0

      For completeness sake:

      The other mean is the geometric mean, the n'th root of the product of all n samples.

  55. No need to RTFA... by retro128 · · Score: 5, Informative

    ...because a lot of my work is cleaning up those systems infested with spyware. And that's just my parents, co-workers, and friends' systems. My co-worker has a laptop that she telecommutes with, and her sister got a hold of that thing and loaded just about every cute freeware app she could grab on the 'Net. This thing was so loaded down with spyware that they were wrestling each other for control over Internet Explorer, and it wouldn't even browse. I don't remember exactly how many hits Ad Aware picked up, but it was several hundred.

    I also had a bad run in with new.net. My thoughts about those people would land me in jail if put into action. Read about these scumbags along with removal instructions here. I spent an hour trying to extricate it out of my mom's computer before finding this link. This thing has a DLL that literally ties itself into the TCP/IP stack of Windows, so removing it will disable TCP/IP. Just a slight problem, don't you think? Nothing like an untrusted third party app intercepting your TCP/IP calls and doing god knows what with them.

    I should mention that a different co-worker picked up CoolWebSearch, a particularly evil spyware app that resurrects itself even after you try to remove it with Ad-Aware. An awesome app called CWSShredder is available at http://www.spywareinfo.com/~merijn/downloads.html.
    Also located there is a HiJackThis, which scans regkeys commonly used by spyware and allows you to remove them. Be very careful with this app though, as legit keys are listed too.

    In light my experience, I shudder to think what Joe Sixpack must have on his system....

    Last thought: What gets my goat is how everyone's going after virus writers, but no one's touching these asshole spyware programmers. These programs DO interfere with system operations, are difficult to remove (some even actively interfere with ad-removal software), and run without the user's knowledge. I'm probably preaching to the choir here, but I simply must vent.

    --
    -R
    1. Re:No need to RTFA... by Dwonis · · Score: 1
      This thing has a DLL that literally ties itself into the TCP/IP stack of Windows, so removing it will disable TCP/IP. Just a slight problem, don't you think? Nothing like an untrusted third party app intercepting your TCP/IP calls and doing god knows what with them.

      It's not necessarily a malicious app. You essentially have to do the same thing to write an ident daemon for Win2K. Nothing like telling your boss "oh, that should be easy" and then trying to write a Windows app...

      Since then, I think I've known why Windows software costs so much for so little.

      (WinXP apparently has an undocumented SNMP extension that lets you associate TCP connections to processes without hacking the network stack, but I've never tried using it.)

    2. Re:No need to RTFA... by Alcohol+Fueled · · Score: 1

      "What gets my goat is how everyone's going after virus writers, but no one's touching these asshole spyware programmers."

      By golly, "goat" and "asshole" used in the same sentence, and for once its not about a man opening his behind to the world! :-)

      --
      Ah am not a crook! (\(-__-)/)
    3. Re:No need to RTFA... by ender81b · · Score: 1

      You are the best person ever for that link to the CoolWebSearch removal tool. I work at an ISP and we've had 4-5 people get that. We've been forced to tell them to "reinstall windows." Awesome man thanks.

  56. Dump IE by Ted+Williams'+Frozen · · Score: 0, Flamebait

    I use Opera and do not have a problem with spyware. The Mozilla products also seem to prevent this crap.

    IE by far has the greatest problems by far. It is also the most useless browser out. Pop up blocking and tabbed browsing from the other browsers make IE feel like a horse-and-buggy (emphasis on "buggy") era browser whilst the others are years ahead.

    Maybe that little shop called, what is it? Yeah, Microsoft, will get its act together one day and make something of themselves.

    1. Re:Dump IE by simon_aus · · Score: 1

      Okay, help me here. Why is this modded flamebait? I thought the only way to be modded flamebait here was to make a disparaging remark about FOSS or it's community.

      At worst it should be redundant because it states the obvoius.

      --
      Stopping myself...Abort (core dumped)
    2. Re:Dump IE by Anonymous Coward · · Score: 0
      Okay, help me here. Why is this modded flamebait?

      Gee, you're right! The phrase: "Yeah, Microsoft, will get its act together one day and make something of themselves." would NEVER incite a flame war. What could they possibly have been thinking? Microsoft isn't even a hot topic around here. It's like discussing cheese, or water or something.

    3. Re:Dump IE by freeweed · · Score: 1

      I thought the only way to be modded flamebait here was to make a disparaging remark about FOSS or it's community.

      No, most of the anti-F/OSS remarks on Slashdot get modded up, if they're well-written comments with at least some meat to them. A few years ago perhaps not, but these days there are plenty of MS-supporting Slashdotters. A lot have some good commentary as to why F/OSS isn't perfect, but unfortunately, some (most?) don't. Most end up using the word "zealot" repeatedly in a post, and whining about RMS's personal hygiene. THOSE get moderated as flamebait, because they are.

      The grandparent got moderated as flamebait for the same reason. INFLAMMATORY comments which bordered on "MS SUX0RZ!!!" and really didn't say anything other than "don't use IE". Essentially, a post designed to generate a flame war, or a bunch of "me too!" replies.

      Hence, flamebait.

      --
      Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  57. Hello there! by Anonymous Coward · · Score: 0

    Name: taxyourself.ca
    IP Address: 216.194.67.61
    Location: Unknown
    Network: TERA-BYTE-3

    Registrant-no: 665549
    Domaine-no: 665549
    Subdomain: taxyourself.ca
    Renewal-Date: 2004/06/06
    Date-Approved: 2003/06/06
    Date-Modified: 2003/12/16
    Organization: Adam Majer
    Description:
    Admin-Name: Adam Majer
    Admin-Title:
    Admin-Postal: 77 University Crescent
    Suite Suite 1528
    Winnipeg MB R3T3N8 Canada
    Admin-Phone: (204)275-8279
    Admin-Fax:
    Admin-Mailbox: adamm@galacticasoftware.com
    Tech-Name: Adam Majer
    Tech-Title:
    Tech-Postal: 77 University Crescent
    Suite Suite 1528
    Winnipeg MB R3T3N8 Canada
    Tech-Phone: (204)275-8279
    Tech-Fax:
    Tech-Mailbox: adamm@galacticasoftware.com
    NS1-Hostname: bb.taxyourself.ca
    NS1-Netaddress: 216.194.67.61
    NS2-Hostname: snotty.zombino.net
    NS2-Netaddress: 206.45.64.3
    NS3-Hostname: polaris.galacticasoftware.com
    NS3-Netaddress: 206.45.95.222
    NS4-Hostname:
    NS4-Netaddress:
    NS5 -Hostname:
    NS5-Netaddress:
    NS6-Hostname:
    NS6-Ne taddress:

  58. Why dont they name names? by revco_38 · · Score: 2, Insightful

    Why isnt there a list of the ones found most often to least often? Isnt that the kind of info that could bring these things to light? Simply mentioning that X number of people died doesnt tell anyone how to avoid death...

  59. Do what I do... by Anonymous Coward · · Score: 4, Informative

    I teach a basic computing class (basic & intermediate internet use).

    The primary topics are:
    * Cutting & pasting (get them out of the habit of typing URLs manually)
    * The browser is just a program, the internet is out there *points* all the browser program does is talk to the other computers.
    * This is a URL, this is what the bits of it mean. These are TLDs, these have their registration controlled (mil, gov, etc.), these don't (com, org, etc.).
    * You CANNOT trust everything you read online! (*uses google to find conspiracy theories, instructions on making tinfoil hats*)
    * This is Google. Don't bother with the other search engines. Here is how we use its features...
    * You should NEVER use the following programs unless you HAVE to, due to their insecurity:
    - Internet Explorer
    - Outlook [Express]
    * You SHOULD use the following, free programs:
    - Mozilla (replaces IE + OL, I don't want to confuse them by telling them to try Firefox, it's name might change before they could get it).
    - Adaware
    - Spybot Search & Destroy (NB: we use Google to find these; I warn them to beware the impostor programs)
    - AVG Antivirus (Out-of-date AV programs are nearly useless. I know that you don't want to pay $$$ for constant updates. This is free for personal use [but not business use!], here is where you go to install it).

    As you can see, I have it pretty well down pat by now. If any of you have free time, talk with your local library about setting up free classes like this for the community. We reserve one of our computer labs for this one, and I teach a class every week.

    Most computer users aren't as stupid as they are uneducated. We cannot fix stupidity, but we can fix ignorance. Teach them and the messages will spread; hopefully they will also share their knowledge, mitigating the problems caused by poorly educated computer users.

  60. The cookies discussed are ... by burgburgburg · · Score: 1

    not from the originating site. They are usually associated with 1x1 pixel images from centralized servers, allowing cross site tracking of end-users as they travel around the net. Yes, they're not actively passing along information. They are passively recording your travels. But they allow the companies to assign you an indentity, which if they can associate it with actual personal information passed along at any site along the way, allows them to track you specifically.

  61. Re:Can't resist either by mobby_6kl · · Score: 1

    It doesn't happen to smart win users either ;)

  62. What, the suck-factor of spyware isn't higher??? by lone_knight · · Score: 1

    Most PC users are oblivious to spyware, even the annoying pop-up adds and even the nice prompts that ask you politely to steal your personal information. (I curse at thee, Gator!)

    In addition to all of the personal PC's I have disinfected, I worked for a Univ IT deptartment for 4+ years. It's amazing how fast a machine can be infected with spyware after a fresh ghost, especially when it involves your average student user. *smirk*

    Considering how much *crap* I have cleaned off of PC's over the years, I am honestly surprised that the suck-factor isn't ALOT higher.

    --
    Computers are useless. They can only give answers. --Pablo Picasso
  63. Spyware by the+eric+conspiracy · · Score: 2, Flamebait


    Did this list include Microsoft products like Windows XP and Windows Media PLayer? Surely that is just as much spyware as any of the stuff that people download off the net.

    1. Re:Spyware by Anonymous Coward · · Score: 0

      Did this list include Microsoft products like Windows XP and Windows Media PLayer? Surely that is just as much spyware as any of the stuff that people download off the net.

      For Windows Media Player, I have heard of some cookies that show up in spyware tools. But what the hell you talking about with Windows XP? Service Pack 2 actually adds alot of stuff that will fix problems, such as the IE Popup Blocker and the Firewall enabled by default (and improved), for just about every user (except for those who click on YES for everything). But no matter what browser someone uses, if they are stupid enough to always click YES, they will get infected.

    2. Re:Spyware by the+eric+conspiracy · · Score: 1

      But what the hell you talking about with Windows XP?

      http://www.interesting-people.org/archives/inter es ting-people/200304/msg00198.html
      http://www.ciac. org/ciac/bulletins/m-005.shtml

      and others.

  64. very disappointed in the BBC article by zogger · · Score: 1

    they needed to identify WHAT computers had all these infections on them, ya know, name the devil, and we all know what that is. I am more usually presented with a better written BBC piece, this one was a cop-out and a fluff piece. It's what I expected, but until this "the masses" get it hammered into their heads that it's MS that is the problem and their "computar" maybe we'll see a bit more variety in the market place in the desktop/home user arena. People say "wah, whine, kvetch, MY COMPUTER IS BROKEN!" when what they mean in most cases is MS IS BROKEN ON THEIR COMPUTER. I would have rather seen a factual breakdown by OS and architecture mentioned. People just have to have it hammered at them again and again and again until they get it that "Microsoft" is NOT the computer, just like AOL is NOT the internet. I've seen too many people who think like that out in meatworld. They don't know any better, because no one tells them, and the media constantly reinforces that. It's like politics, how long in a western nation would they put up with only mentioning a single political party? That wouldn't fly, and it's way past time they - the media- stop insisiting that MS ="all things computer and internet", which is the obvious allusion you see time and again. If people don't see the choices all the time, of course they'll think that's the only thing on the menu.

    Tell ya something else, too, MS being on all these machines and being borked all the time is going to result in some draconian "internet security" laws being passed unless the stranglehold mindshare can be broken.

  65. Stopping this crap by invisik · · Score: 1

    Is there a firewall-level IDS type system that could monitor for these things trying to come in? I could see some serious cash in it for someone who can do it. I know many companies that would love to buy something like this.

    -m

    --
    http://www.invisik.com
    1. Re:Stopping this crap by kyoko21 · · Score: 1

      I am not aware of any system that prevent actual code from being downloaded if you are on a windows box. But on my squid proxy I have placed rules that essentially prevent these little buggers from reporting back and download their annoying contents. It's great to see these guys in action in the squid logs because you can tell exactly what is going on and what you need to block. I am working on putting together a documentation, but I have been lazy... :-/

    2. Re:Stopping this crap by invisik · · Score: 1

      Hmm, that would be interesting. If you decide to share your info, let me know!

      I really see this as the next new appliance market.

      -m

      --
      http://www.invisik.com
    3. Re:Stopping this crap by kyoko21 · · Score: 2, Informative

      I doubt anyone will actually see this besides you so I will post the meat of my squid.conf file. It doesn't block ALL garbage, as for it only blocks the garbage that I have encountered. In a way it is only as good as the person that *trained* it.

      What I have done essentially is enabled the real time URL filtering access control list abilities of squid. It isn't clean but instead of plastering it with crazy regular expressions, I have attempted to keep the list in alphabetical order (well I need to sort it yet again...).

      I also have a fairly massive host file that cover some sites that I am not blocking. Though I could technically incorporate the host file into the squid file but I haven't done that either... lol!

      I also have installed a lame little web counter that gets updated (works >50%) when redirected from the deny info tags.

      you can see the configuration snippet here.

    4. Re:Stopping this crap by invisik · · Score: 1

      That's great. Thanks much.

      I also found the squidGuard add-on which sounds like it can do some stuff like this. It's not really setup for spyware, mainly blocking porn sites, etc, etc, from their blacklist. Could also be useful in constructing a full solution. Check it out sometime.

      Thanks again for sharing! That's what it's all about...... Give me a hollar if you whip that thing into shape... :)

      -m

      --
      http://www.invisik.com
  66. whoa! by ErichTheWebGuy · · Score: 1

    I have never seen that. Do you have some URLs? I would love to be able to write a "blacklist" extension that would prevent XPI dialogs from sites on the blacklist.

    --
    bash: rtfm: command not found
    1. Re:whoa! by FryGuy1013 · · Score: 3, Informative

      http://www.musicsonglyrics.com/T/Thursday/Thursday %20-%20Division%20St%20lyrics.htm

      http://forums.mozillazine.org/viewtopic.php?t=68 86 9&highlight=xpi
      for more detail + links to other posts.

      --
      bananas like monkeys.
    2. Re:whoa! by ErichTheWebGuy · · Score: 2, Informative

      OMG! That makes me angry. The plugin that comes from the first URL is from www2.flingstone.com which redirects to the following URL: http://www.blazefind.com/license.html which is a clear slyware eula. I suspect that this would install and run beautifully on my Linux box with Mozilla 1.6... I feel like a child who has just had his innocence stolen.

      --
      bash: rtfm: command not found
    3. Re:whoa! by FryGuy1013 · · Score: 1

      Except (from one of the threads I read), all the program does is install an exe that hijacks internet explorer. How ironic.

      --
      bananas like monkeys.
    4. Re:whoa! by Juanvaldes · · Score: 1

      Would it be possible to detect the extension instead of the website? The sites will constantly change and it would be impossible to keep up with, but if you could tell what the plugin itself is then it would be much easier to stop.

    5. Re:whoa! by Master+of+Transhuman · · Score: 1


      Heh, heh, that should work real well on Linux!

      Somebody should try running IE on WINE and go there and see what happens.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  67. Actually, what they discovered... by Ayanami+Rei · · Score: 1

    is that a sufficiently small segment of their users did NOT figure out how to remove the Earthlink spyware. This surprised no one until some genius figured out they could turn it into a sort of expose for good press.

    heh.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  68. In other news by CMoZ · · Score: 1

    In other news scientists made the shocking discovery that the sky is blue :P

  69. AIM and spyware by indulgenc · · Score: 1

    Most common computer users run AOL's Instant Messenger and it comes bundled with spyware.

    Even users who don't use AOL as an ISP will run AIM so they can chat with their friends and family.

    -i

  70. If this hit fark by Anonymous Coward · · Score: 0

    It would have an next to it.
    And "still no cure for cancer" afterwards

  71. Lies, damn lies, and statistics. by dtfinch · · Score: 3, Informative

    Their figure of 28 pieces of spyware per computer considers identifying cookies to be spyware. When counting just spyware programs, the number drops to about 5 per computer. That's still quite high. They didn't need to redefine spyware to include things undeserving of the "-ware" suffix to get their point across.

  72. WAY off topic... by The+Infamous+Grimace · · Score: 1

    ...but that George shit is fucking hilarious. Me and my son hit the floor on a more than a couple tickets. I had to stop after page 7.

    (tig)

    --
    Ignorance and prejudice and fear
    Walk hand in hand
    1. Re:WAY off topic... by Lispy · · Score: 1

      OMG, you just saved my day. I never ever laughed so many tears. My coworkers thought I finally went mad but when I mailed them the link (we work in quite a similar environment as George ;-) they understood. This is terrific! Thank you, man!

  73. Not far from truth by porky_pig_jr · · Score: 2, Interesting

    Not sure about Earthlink, but recently I've learned that the Pop-ads blocking software I had installed on my machine was in fact spyware.

    So I've removed it and installed Google. At least in Google you can explicitly set the option so it does not collect any information (hopefully, Google is more trustworthy in this respect).

    1. Re:Not far from truth by brandonY · · Score: 5, Informative

      I recommend Mozilla or Firefox. They block pop-ups, pop-unders, all potentially bad ActiveX controls, and just about every other form of spyware. If you act now, you can even get standards compliance thrown in for free!

    2. Re:Not far from truth by Three+Headed+Man · · Score: 4, Interesting

      I reccommend Firefox to every single person I know. I run Spybot and Adaware pretty regularly, and haven't had a single bad thing turn up since January. Not a single solitary cookie. You can go into the Preferences menu and have it ask you if you want to accept a cookie. I deny cookies unless I know I'm going to need them to log in, like to slashdot. Like this, I've been free for a long time.

      In a related note, a friend who uses AOL and IE, and had the install for only 1 (one) year. After one year of usage, Adaware turned up three thousand things it deemed as "bad."

      --
      I'm probably at the karma cap. Mod up a funny troll instead, it lightens the mood :)
    3. Re:Not far from truth by spike+hay · · Score: 3, Interesting

      I agree with child poster. Just install Firefox. I use it. It uses less ram than IE, blocks popups, has a nifty built in Google search bar, has tabbed browsing (multiple webpages open in single window) and blocks annoying java and activex. Try it. It kicks the ass of IE, even with the Google Toolbar.

      Internet Explorer is a terrible browser. I'm amazed why so many people, even those knowledgeable about computers, use it. Just because it's built it doesn't mean it is better than the competition.

      --
      If you don't understand any of my sayings, come to me in private and I shall take you in my German mouth.
    4. Re:Not far from truth by jb_davis · · Score: 0

      This plugin helps http://adblock.mozdev.org/ Since switching to Mozilla I no longer see any banner or flash ads either.

      --
      "Well, it took an hour to write, I thought it would take an hour to read."
    5. Re:Not far from truth by DA-MAN · · Score: 1

      I agree with child poster. Just install Firefox. I use it. It uses less ram than IE, blocks popups, has a nifty built in Google search bar, has tabbed browsing (multiple webpages open in single window) and blocks annoying java and activex. Try it. It kicks the ass of IE, even with the Google Toolbar.

      How does Firefox block Java? I'm playing Bookworm (Yahoo! Games) on Firefox w/ Java. I can remove Java, thereby removing Firefox's access to Java. But then again IE doesn't even ship with Java. XP SP1a removed it.

      --
      Can I get an eye poke?
      Dog House Forum
    6. Re:Not far from truth by Anonymous Coward · · Score: 0

      Edit -> Advanced -> Enable Java OFF

      Was that easy. If you see a site that requires it, turn it on again. Only 1 in 15 applets is useful I suppose, so go figure...

    7. Re:Not far from truth by Anonymous Coward · · Score: 0

      Wrong dumbass. Spybot is a spyware REMOVER.

      Have you been on the internet for longer than three minutes? Jesus christ.

    8. Re:Not far from truth by Alien+Being · · Score: 1

      Haven't you heard? Internet Explorer won the browser war. Just ask any PHB from 5 years ago.

    9. Re:Not far from truth by KrisHolland · · Score: 3, Informative

      You are mistaken, Spybot Search and Destroy *IS NOT* spyware.

      Here is a list of *SAFE* Adaware and Spyware removal tools.

      *Free*

      Spybot Search and Destroy
      Adaware

      *Not Free but Good*

      Pest Patrol

    10. Re:Not far from truth by John+Biggabooty · · Score: 2, Interesting

      If you mean Spybot Search and Destroy, Pest Patrol is probably finding the quarantine files it creates after cleaning a system. That's a false alarm. Many spyware removers find each other's quarantines. I am curious, if Pest Patrol really did find Spybot Search and Destroy, what kind of pest did it call it? If you have DeCSS, or anything that could remotely be considered a hackers' tool, Pest Patrol will warn you that you may face liability if caught with it.

      --
      That's Bigboo TAY! TAY!
    11. Re:Not far from truth by HybridJeff · · Score: 1

      I wouldnt be suprised if they're just trying to remove the competition.

    12. Re:Not far from truth by gregmac · · Score: 2, Interesting

      I reccommend Firefox to every single person I know.

      Me too. And so far, everyone that's switched has loved it - including completely non-technical users.

      You can go into the Preferences menu and have it ask you if you want to accept a cookie. I deny cookies unless I know I'm going to need them to log in, like to slashdot. Like this, I've been free for a long time.

      You know, this is something that is a kind of strange thing. I'm more annoyed by the message coming up asking if I'd like to accept the cookie or not than I am just having a cookie get stored. It's not like it's useful for anything. They can't pop-up advertising. They can't have it interact with spyware on my computer (since there isn't any). They don't actually know anything about me, other than the sites I visit they have tracking on. They can use it to display ads on the web page that are more tailored to me.

      They can't link that information up with my real name, unless they gather it from a site somewhere. And I'm not going to be entering my real name or address or other details on random websites. So who cares? They can collect all the stats on this random person (me) they want, and sit there and do nothing with them. In fact, they're probably collecting stats on all 3 of me, from my home pc, laptop, and work pc.

      Yeah, that is my tinfoil hat in the crumpled ball in the corner.

      --
      Speak before you think
    13. Re:Not far from truth by vk2 · · Score: 1

      On similar lines privoxy works better too.

      --
      No Sig for you.!
    14. Re:Not far from truth by understyled · · Score: 2, Interesting

      I recommend Mozilla or Firefox.

      i'd like to recommend Opera; blocks popups if you want it to, turn off javascript, plugins (like flash. goodbye flash ads), and cookies at will, all within the incredibly useful menu that pops up when you hit F12. also warns you when sites try to set "illegal" cookies. gorgeous browser and very customizable.

      --
      Sig (appended to the end of comments you post, 120 chars)
    15. Re:Not far from truth by TwistedSquare · · Score: 1
      like flash. goodbye flash ads

      Firefox does that for me anyway - it refuses to install flash ;) Which I'm actually fine with :)

    16. Re:Not far from truth by Anonymous Coward · · Score: 0

      They should really include an black-and-white-list for images, java applets, objects (think Flash) and javascript like they do properly for popup windows. Done right it'd probably be easier and make a lot more sense to do it in one window.

      (I know they do images already, yes, but separating the blocklists is kind of bloaty.)

      If only 1 in 15 applets is useful, why not handle it maybe you should handle Flash, and use a click-to-view thing combined with a block/allow list?

      They should have an Add Site... button in there too dammit! That one's been unfixed for a long time.

      But frankly... that's minor stuff that we'll probably see in a future version as it gets cleaned up a bit. Or we'll see it in an extension that becomes so popular everyone uses it, like Adblock or Flash-Click-To-View (which will probably be handled by Adblock in future).

    17. Re:Not far from truth by Anonymous Coward · · Score: 0

      http://adblock.mozdev.org

    18. Re:Not far from truth by Eggplant62 · · Score: 1
      You know, this is something that is a kind of strange thing. I'm more annoyed by the message coming up asking if I'd like to accept the cookie or not than I am just having a cookie get stored. It's not like it's useful for anything. They can't pop-up advertising. They can't have it interact with spyware on my computer (since there isn't any). They don't actually know anything about me, other than the sites I visit they have tracking on. They can use it to display ads on the web page that are more tailored to me.


      The answer to your question is to simply allow cookies from the originating site only. Most of the adware and spybot type cookies come in from the banner ad and popup/popunder sites that are linked from that site.
    19. Re:Not far from truth by Lennie · · Score: 1

      Sounds a lot like:
      http://www.junkbuster.org/

      to me.

      --
      New things are always on the horizon
    20. Re:Not far from truth by spike+hay · · Score: 1

      It blocks Java that you don't want. Like window resizing, etc.

      --
      If you don't understand any of my sayings, come to me in private and I shall take you in my German mouth.
  74. ngg. by Anonymous Coward · · Score: 0

    stupid slashcode. http://img.fark.com/images/topics/obvious.gif would be between "an" and "next"

  75. Argument by analogy? How ironic. by Anonymous Coward · · Score: 0

    which is the same as finding a kid

    s/the same as/analogous to/

    Since these sorts of analogies are a significant part of the reason that fora like slashdot turn to shit.

  76. My favorite spyware... by fullmetal55 · · Score: 1

    the stuff that deletes ad-aware... I love that stuff. I've seen it on several machines when I had to re-clean it, (shared machines on our network... so people don't care, I try to get out and clean them every 2 weeks or so usually get 300-500 items each time) many times I find ad-aware deleted. gotta love it...

  77. Thank God Mom Has A Mac by akira69 · · Score: 4, Insightful

    Thank god my parents have a Mac. I'm reading these horror stories and I am cringing thinking if I had to support a PC for the P's... I do support one for a friend, and my god what a clusterf**k. The're going to Mozilla for good.

  78. How was the survey conducted? by Dwonis · · Score: 1
    Did they install spyware on all the subjects' computers to count the number of other spyware programs installed?

    That might have biased the results somewhat...

  79. Not only the average PC... by master_p · · Score: 4, Informative

    And this is the case not only for home users, but for intranets also. I recently did a research in my company, and ALL Windows PCs (I mean all, 100%) were infected with at least one registry hack or spyware.

    Most PCs had 100s of registry key compromises (Alexa being the most usual), and lots of spyware...some even had trojans and worms, even if Norton Antivirus is installed to all PCs as a company policy.

    I recently changed my boss' internet explorer with Firefox, and replaced all desktop IE links with firefox.

    I have made the habit of running Spybot - S&D and Lavasoft's Ad-Ware at least once a week, as well as having Antivirus on at all times.

    Has anybody calculated the cost of malware ? it could be thousands of billions of dollars. So much time spend cleaning Windows installations, doing system scans, reboots, registry restores and cleanups...not to mention compromized servers and server downtime.

    How much, if Microsoft was charged, would they have to pay society for the damage ?

  80. Scariest part... by Anonymous Coward · · Score: 0

    I work for an information security company. My boss, with a 5 year Master's degree (Major economics, minor IT) had over 200 pieces of spyware when I convinced him to install Ad-Aware.

    Fortunately, he's very good at what he does (talk) and leave the actual technical stuff we do to me. I run an airtight ship of anti-virus, firewall and anti-spyware (plus I personally have some good sense, heh).

    I'd love to see the day where Linux was common, and I could really restrict root access. It can be done under Windows but not nearly as easily... Already converted my dad, I remote admin his computer, should he need anything.

    It's 100x better for him to call me up and say "I need a _____ program" and I ssh in as root, and do apt-get install [package]. Of course, he's hardly the most advanced user in the world, and doesn't mind me having full access and control over the box.

  81. Who are the subjects? by sabNetwork · · Score: 1

    Come on people, use a little common sense. This point has been made jokingly several times before, but never taken seriously.

    The people who participated in the survey are the ones most likely to download unnecessary software, such as an Earthlink Spyware Audit tool.

    I'm sure that most computers do have spyware on them, but this is ridiculous. The study was not done as thoughtfully as it should have.

    --
  82. Big deluge last summer by peter303 · · Score: 1

    My computer was slowing down, with increasing popups until I realized the problem. Now I check every week. I NEVER click inside and a web advertisement. Some had fake window frames that executed code.

  83. The cookies they do nothing... by Ayanami+Rei · · Score: 4, Informative

    At it's simplest a cookie is a just a mapping from a string to a value that your computer stores on the behalf of some webserver. It looks like this:

    slashdot.org / 31 Apr 2004 user 621112::jrLk8rfhJlszg7DMS6cI83

    Your webbrowser will provide that information to the server (slashdot.org) at a later time (before the expiration, 31 Apr in this case). In this way the server can "remember" who you are by storing whatever it would have otherwise forgotten as that cookie which is saved to your hard drive. In this case it's remembering that "user" equals 621112...blah blah blah. When slashdot sees me trying to load the front page, it gets that cookie, which it looks up and figures out maps to "Ayanami Rei" and shows me my Slashdot homepage as opposed to the generic one.

    Here's the thing. Your web browser justs sends ALL the cookies that the webserver ever left everytime you fetch a URL from that server since it can't tell which one it might want... the server ignores the ones it's not intereseted in.

    So whenever you see an ad banner coming from some site like doubleclick.net, you can be sure that it's setting and checking a doubleclick cookie. The thing that makes it dangerous is that it can also tell (from Referer headers also graciously provided by your browser) what page that ad was referenced from (and hence what page you were browsing!) So doubleclick.net can track you between sites that use their ad banners.

    Etc. Some websites concerned about tracking traffic insert invisible images that fetch and set cookies from centralized webservers to get statistics. While cookies only get and set themselves to servers with the same name, that doesn't mean a bunch of websites can't subscribe to one tracking service. (And they often do...)

    So while I wouldn't call it spyware, you need to be aware of the potential privacy implications and you need to carefully inspect your cookie files or cookie permissions. Mozilla lets you block access to cookies by originating sites, so you can control who can and can't use your cookie storage.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
    1. Re:The cookies they do nothing... by Anonymous Coward · · Score: 2, Informative

      You just posted a one-way hash of your slashdot password, which can now be brute-forced cracked offline quite conveniently.
      May I humbly suggest you change your password, here and on every other online service where it is used as well (if you're the password recycling type)?

    2. Re:The cookies they do nothing... by Guido+von+Guido · · Score: 4, Funny

      Yeah, but it takes all the fun out of it when somebody cracks it and discovers that it reads "badgerbadgerbadger."

    3. Re:The cookies they do nothing... by Anonymous Coward · · Score: 0

      Not only can it be brute forced, but just a cut-n-paste into the cookies.txt will authenticate a slashdot account.
      If they haven't changed their password by now, someone will do it for them.

    4. Re:The cookies they do nothing... by Anonymous Coward · · Score: 0

      Nice explanation, although a little shakely on how the browser returns cookies. However the implications go a lot further than you explain. Email to my mind is the biggest threat. Since if a spyware operator sends you email that is html then the operator can now tie your cookies to your email address (by using embedded images). If they ties this to for example double click they can send you all sorts of nice email like "Hey great to see you at cnn at 9:07 last nice right be for you went to a pr0n site.

    5. Re:The cookies they do nothing... by Anonymous Coward · · Score: 0

      > Your webbrowser will provide that information to the server
      > (slashdot.org) at a later time
      > (before the expiration, 31 Apr in this case)

      Hm, there might be an interesting vulnerability in some browsers when setting such an expiration date...

    6. Re:The cookies they do nothing... by Anonymous Coward · · Score: 0

      MUSHROOM MUSHROOM!

  84. Well, duh! by macdaddy357 · · Score: 2, Interesting
    The Average PC is Infested with Spyware.

    Well, duh! You don't need to tell slashdotters that, you need to tell the technically illiterate clowns who don't read slashdot, and can't find any website that doesn't end in .com. They used to get quite a shock trying to find the White House!

    --
    How ya like dat?
  85. Zealots guide to using Internet Explorer safely... by Anonymous Coward · · Score: 1, Interesting

    Pop-ups - Google Toolbar
    Pop-unders - Google Toolbar
    ActiveX - Can be disabled in Internet Options

    As for "just about every other form of spyware", I call bullshit. Other than ActiveX components that either install automatically (if IE is improperly configured) or if the user clicks "Yes" (more likely), other spyware is delivered through executables. How does Mozilla protect a user from installing Kazaa with Gator?

    The only true way to be 100% safe on the Internet is to install Gentoo on your G5 laptop and dump hot grits on it.

  86. yep, ad-aware does the trick by gemtech · · Score: 1

    did I mention that it's free (for non-commercial use)? http://www.lavasoftusa.com/ And a virus program called AVG. http://www.grisoft.com/us/us_index.php It's hard to get updates sometimes, but did I mention that it's free, too? Anybody else heard of AVG?

    --
    Insanity: doing the same thing over and over again and expecting different results. Albert Einstein
  87. We don't have spyware, we have r00tkits. by Ayanami+Rei · · Score: 1

    r00tkits are the linux equivalent of spyware/trojans. They are very small utilities, of which the most successful hook themselves into the running kernel using module loading, then intercept your system calls. They do things like hide files that names match certain patterns when you open directories or search the output of ps for program names.

    Then the r00tkit launches backdoor programs that have names that match the hiding string. So as long as you don't notice the drain on resources (CPU, network) while the kit is being used, you may never know you were compromised. The machine can then be used remotely for any purpose.

    Of course, the more sophisticated here have many countermeasures and tricks to find these inconsistencies. Tripwire is a commonly cited one.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  88. Gotta put a lot of fear in the user. by muck1969 · · Score: 1

    Here at work when 'interweb thingee' access is granted, I put the fear of death into the user: "If I catch any spyware, adware, or virus on their machine then I'm reimaging the PC without making any attempt to backing up their files. I go on to tell them that doing such software is a violation of network security, that they could potentially lose their job ... " blah blah blah.

    It makes me happy inside.

    --
    m.mmm..myyy ... sssissxxxtthh bbboottle offf mmmmmoouunnnttain ddeeewww.. in thhe pppassst ffffif
  89. Settings up things properly by bigberk · · Score: 1
    We're slashdot geeks, so we're probably often in the position to help set up other peoples' PCs. Here's my advice:
    • Install an OS that has privilege separation by uid: NT-class (NT4, 2000, XP), Mac OS X, *NIX
    • Ensure the disk volume respects user permissions: this means NTFS, not FAT!!!
    • Put users in regular user accounts, not admin accounts
    • Apply security updates and shut off unnecessary services.
    Keeping users separated is incredibly important. In our student computer lab, there used to be a Windows 98 machine that was just a wreck due to all the shit running on it, no user separation. On the other hand, the NT4 machine we installed still runs great to this day -- even though it's not really up to date security wise, it's still nearly impossible for software to leak from one user account to another.
  90. 1354 isn't a record... it was 9200! by antdude · · Score: 1

    According to this thread and thread, 9,200 objects was the record. Now, I don't know if that is possible to get that many. At least the screen shot with 2,022 items looks legit.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  91. Oh the irony by whovian · · Score: 1
    The site www.earthlink.com wants to set a cookie

    [X] Use my choice for all cookies from this site.
    --
    To-do List: Receive telemarketing call during a tornado warning. Check.
  92. Oh yes! by Anonymous Coward · · Score: 0

    You simply must vent. Anything else would be uncivilized.

  93. Autoruns - the free solution. by joshv · · Score: 1

    Autoruns from sysinternals is about all you need to find and track down most viruses and spyware. When launched it shows every registry entry and folder that a program can use to launch itself at boot or login. If it's not in this list, and you didn't launch it yourself, it's not running on your computer. You can use autoruns to launch regedit and remove the offending entries.

    It does take a bit of general widnows knowledge to know what entries should be in there, and what shouldn't, but any idiot can tell that c:\4545$5-ee.exe shouldn't be running at login.

    The only thing autoruns can't see is all the crap that get's installed as IE browser extensions. You can either disable extensions in IE, or use firefox.

  94. one problem by mabu · · Score: 1

    is that much of this "spyware" is being marketed as anti-virus utilities... *cough* Symantec *cough*

    Symantec's Norton Antivirus actually has the audacity to reconfigure a user's e-mail program to route mail through their network first. This is unbelievable. You think you're checking your mailbox, but you're really sending your id and password to Symantec, they're going through your mail and then sending it to you. An amazing breach of trust and privacy.

    1. Re:one problem by Maserati · · Score: 1

      Whaaaaa ?????

      I want a source on this, preferably two.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    2. Re:one problem by mh101 · · Score: 1

      Where did you hear this? I've seen the versions of NAV from the past few years, which automatically scanned incoming and outgoing email.

      It seemed obvious to me that it was the software installed locally on the PC that was doing the scanning, not it being forwarded over to one of Symantec's systems as you suggest.

      --
      Duct tape is like the Force. It has a light side, a dark side, and it holds the universe together.
    3. Re:one problem by mabu · · Score: 1
      I want a source on this, preferably two

      Some versions of Norton change the POP3 hostname to be altered with the user's name and POP3 host prepended to an agent that Norton's installs. In some cases this might be localized, but I think it also may travel over the Internet. Even in the localized POP3 redirection server scenario, this would mean that all someone needs to do is update the HOSTS.SAM file in Windows and Intercept all the user's e-mail and their POP3 password. It's pretty scary.

      http://www.bugnet.com/alerts/bugalert_010208.html
      Users first notice the problem when they try to retrieve e-mail. They are greeted with an error message instead: "The connection to the server has failed." The server is identified as "127.0.0.1" or "pop3.norton.antivirus." Obviously, that's not the name of a normal ISP's POP3 mail server.


      http://www.pcplus.co.uk/reviews/default.asp?subsec tionid=373&subsubsectionid=65&articleid=5602&paget ypeid=2

      Norton AV 2002 installs a layer which intercepts all POP3 and SMTP communications and filters it for virus infection before proceeding. In practice, both incoming and outgoing mail is scanned before being saved and sent for solid security. The new approach means you can use any POP3 mail client, and no additional configuration of your mail server addresses and suchlike is needed, unlike the 2001 version.


    4. Re:one problem by Maserati · · Score: 1

      So they've dropped the misfeature in more recent versions ?

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
  95. This is how it probably works by stock · · Score: 1

    Most spyware are in the form of resident old cookies. So really, rather unharmfull, just a couple of tiny files in a trash directory. Imagine that everyone on his PC has indeed say more as 10 Spyware vendor relates cookies on his windows XP machine. The information inside these cookies are mostly, your name, email address, basicly _your_ identity.

    Why would it be interesting for certain organisations to have cookies on all PC's world-wide? No single person is able to monitor all those PC's at the same time! Well they certainly don't want to. All they want is survaillance when needed. FBI says "We want to track this person on the Internet, what is his current ip-number, and thus where is that person currently located?" The SpyWare cookies on your desktop allow Spyware companies to track your current ip-number down within 2 or 3 minutes. Once they _have_ your ip-number, they have permission (thats what a cookie apparently is for) to upload their real Spyware monitor module, and can start watching _your_ desktop real-time while you are behind your PC.

    It all makes sense, the ADSL 24/7 connection almost for free, the PC with windows doesn't cost that much anymore. Besides, no-one doing banking from at home can do that without a PC.

    Robert

  96. Newsflash: most people are stupid by mabu · · Score: 1

    You could put up a web page that says in H1 type, "click here to erase your hard drive" and some people would click it. What do you expect?

    Sometimes I think some of these people collect system tray icons like they were Elvis collector plates from the Franklin Mint.

  97. MOD -1: dick by Anonymous Coward · · Score: 1, Insightful

    Now mod me down, editors. Show us how you censor those who disagree.

    He has a point about the cookies. WTF does that have to do with /. editors, or mods (not usu. the same thing, btw)?

    That's why we can discuss the articles - because every issue is more complicated than it seems in the headline. Ever notice those "RTFA" comments? That's because the comments are often more informative (and interesting) than the story itself.

    Great, chip in and share when you can. But don't expect the editors to only post stories that are perfectly balanced and fact-checked... there'd be nothing to talk about.

    Besides, mod-baiting is a cheap and transparent trick. "Oh, he dared me to mod him down... now I have to mod him UP or I'm a tool!". Ugh. If I had mod points today I'd mod you troll.

    1. Re:MOD -1: dick by Anonymous Coward · · Score: 0

      I do not think that post means what you think it means.

      You will notice it does not say "moderators mod me down" but "EDITORS". Do what you like with your mod points, see if I care.

    2. Re:MOD -1: dick by Anonymous Coward · · Score: 0

      Troll? Not as such.

      Flamebait, maybe.

  98. But around 5.5 arent... by gad_zuki! · · Score: 1

    And that's 5.5 too many.

    I'm just going to do the predicatable thing and blame Microsoft. Afterall, none of their "setup wizards" mention anything about user levels and its very difficult to run a lot of software when you only have user privs. Windows coders seem to care to write stuff that works with windows built in permissions systems.

    Apple should really be using spyware to its advantage, at least OSX can easily be setup to ask for the admin password when installing software. Compare that to who knows how many people have IE set to 'automagically install any activex crap that any page loads.'

    Even worse is the apathy from the antivirus companies. I'm sure they would love to eliminate this stuff, but so far we haven't had that one court case that has equated "stealth installs" or unreadable EULA with viruses. Yet.

  99. Bullshit by burbilog · · Score: 4, Informative
    Ditch IE for Firefox. I just did 2 clients' computers today (running slow, yadayada) and guess what? One had 18 spyware trojans installed, the other had 64 (as well as a couple of viruses). Firefox (any Gecko-based browser) is not vulnerable to the crap that IE is. I always tell my clients to not use IE anymore. When they listen, they always have a better overall experience.

    Firefox is not MUCH more secure than IE. Wanna proof? What's the fucking difference between IE's box asking about installation and Firefox's one? Yes, I'm talking about .xpi files. How long it would take before spyware will distribute itself as .xpi files and users will happily click "yes" in these boxes?.... I love mozilla. It's a very good browser. But don't think that it's a magic cure for all spyware.

    1. Re:Bullshit by Artega+VH · · Score: 1, Insightful

      IE has vulnerabilities which can cause software to be downloaded WITHOUT a user clicking Yes or OK.

      So far I haven't seen anything like that associated with Firefox...

      Combine open source (more eyeballs), active development where they "release early, release often" (how long as it been since IE was updated?) and some security by obscurity (I think everyone can agree it helps but shouldn't be used exclusively) and then you have a browser that is MUCH more secure than IE.

      So perhaps when Firefox becomes used by a significant number of people then it might become a problem.. for a week until they release a patch.

      Plus I thought that XPInstall files were used to only modify the behaviour of mozilla based apps?

      --
      groklaw, wired and slashdot. The holy trinity of work based time wasting.
    2. Re:Bullshit by MemoryDragon · · Score: 1

      The xpi can become ans slowly is becoming a problem, according to posts in this thread. I personally think, either sandbox the extensions or simply add an xpi blocker which can be bypassed for certain sites in a whitelist.

    3. Re:Bullshit by Anonymous Coward · · Score: 0

      So perhaps when Firefox becomes used by a significant number of people then it might become a problem.. for a week until they release a patch.


      Do you upgrade your Firefox every week? Even if you do, most people won't muck around with software once it's installed. So the problem remains.

  100. What qualifies as spyware? by asmellysock · · Score: 2, Interesting

    I briefly ran their "TotalAccess" software (not recommended, btw) which included some sort of spyware detection. It decided that VNC was spyware and removed some of its settings (I forget what exactly) from the Windows registry. It did not find anything else on my system, but I wonder how many other false positives it yields.

  101. Er... what?? by starsong · · Score: 1

    I'm really confused.

    How on earth is this "more convenient" than mozilla's built-in cookie management? Go to Tools->Options->Privacy in FireWhatever. Block them all or use "Enable cookies for current session only" (which seems to be what your script is trying to accomplish, throwing out bad cookies after a day or whenever the job runs) and add Slashdot, NYT, Yahoo! etc. to the convenient "exceptions" menu. Done.

    Also, I'm not sure, because I don't write shell scripts often, but:

    (1) it looks like this script is going to fill up ".mozilla/old" with copies of old, unfiltered cookie files. So there's a giant record of your browing history hanging around. That seems like a privacy (or embarassment) risk.

    (2) if your script starts running at e.g. 11:59:59pm and takes too long, some of the `date` calls will produce different results, and you'll end up trying to operate on non-existant files. You might want to call date just once and store it in a variable or something.

    1. Re:Er... what?? by the+eric+conspiracy · · Score: 1

      How on earth is this "more convenient" than mozilla's built-in cookie management?

      Ultimately a script gives you far more control than any browser menu. That translates into convenience. You aren't depending on a feature being present in a browser. Mozilla, for example, doesn't have per domain cookie settings, so if you used session only you couldn't have log-in cookies.

      For your other points:

      (1) I never ran a system long enough for it to be a problem. It will take many years to make enough files to be an issue. If you like you can modify the script. If you consider this a privacy problem you have other more serious issues with your system.

      (2) I never had the script take more than a second. cron only lets you run on a minute granularity, so starting the script at 23:59:59
      isn't going to happen.

  102. Does JavaScript Spyware Count by poweroff · · Score: 2, Interesting

    Did anyone else notice the Javascript in the second link using https to report home ever 10 seconds or so?

    I didn't bother to go to far into disecting it, but I do find it amusing that it's obviously up to something on the page with an article about spyware.

  103. Profit, profit, profit is everywere by burbilog · · Score: 1
    Last thought: What gets my goat is how everyone's going after virus writers, but no one's touching these asshole spyware programmers. These programs DO interfere with system operations, are difficult to remove (some even actively interfere with ad-removal software), and run without the user's knowledge. I'm probably preaching to the choir here, but I simply must vent.

    No one's toching them because they bring profit! Inderectly, but they do. Some of my clients asked me "my computer is too slow, should I buy new one?". All of them were infected with loads of spyware. And one of these poor guys bought new computer. Result: 1. manufacturers got their profit, 2. Microsoft got their profit too and 3. seller got his proft as well. Heh. Why they should kill the goose that lays goled eggs? And that computer got bogged down by spyware in two months and that guy was considering buying another computer!

    I think Microsoft understands the situation and likes it.

  104. Analysis of the tool... by ChrisPaget · · Score: 4, Informative

    The Register carried this story earlier - I posted this to John Leyden, and might as well repost here....

    Being somewhat bored on a Friday afternoon, I decided to take a quick peek at
    this software from Earthlink, and found some rather disturbing results. In
    fact, it's ill-represented, borderline illegal, and about as intrusive as
    RealPlayer (and that's saying a lot).

    I ran my machine through their quick'n'dirty scan, which reported
    1 Trojan,
    5 Adware programs,
    65 Adware cookies

    Given that the combined might of one internet security expert, Ad-Aware,
    HijackThis, Spybot Search-and-destroy, and Network Associates Antivirus (all
    with the latest updates - me included!) found nothing, I got somewhat intrigued
    and looked a little deeper. My (american) fiancee has an Earthlink account, so
    I borrowed, that, downloaded the software, and (several reboots and updates
    later), ran their proper spyware detector.

    This showed up that it had found 123search, Alexa Toolbar, Bonzi Buddy,
    OpenSite, and Netbus(!!) on my system. Every one of those apps would be found
    by at least three of the apps which I regularly run, and every one of them would
    have been found in the manual checks which I periodically run as well. So I
    went a little deeper...

    Once the checks had been run, I paused a little before allowing the tool to fix
    the items it had found. In the meantime, I fired up regmon and filemon,
    allowing me to see *everything* that the tool was doing.

    This turned out to be not a whole lot. No files outside of either the Earthlink
    install folder or the system registry were modified in any way. The only
    registry keys which were deleted we for Netbus settings (OK, I fiddled with it
    for a project about a year ago, but a registry key isn't exactly the same as
    having it installed!) and a few random CLSID's that could have been anything.
    Not exactly convincing evidence - especially considering that I know none of
    those other apps have ever been anywhere near this machine...

    So, having "fixed" everything, I ran the quick'n'dirty scan again. Surprise!
    My machine was clean. So, I uninstalled the proper software (its ONLY saving
    grace - it uninstalls cleanly), rebooted, ran the quick scan again, and was not
    entirely surprised to find that it now listed no trojans or adware, but 18
    tracking cookies. Despite only accessing the Earthlink site (and El Reg) since
    it reported that I was clean. And still, Ad-Aware and Spybot report nothing...

    Essentially, it looks like this is reporting large numbers of problems in order
    to convince you to pay Earthlink for their software, which then magically
    "fixes" all the problems (which never existed in the first place). They're
    trading off the FUD associated with Spyware, and it's ethically and (probably
    legally) wrong. Their product may be of benefit to people who know no better,
    but I'd stick with Spybot S&D and Ad-Aware - two very good (and free) apps
    which, when combined with a decent AV scanner (and maybe a personal firewall, to
    boot) give you all the protection you need from spyware, and a whole lot else.

    I have screenshots, logfiles, etc...

  105. Common Sense by foxalopex · · Score: 2, Funny

    Geeze I don't know why adware is such a huge problem. I always tell my family not to click "yes" whenever IE asks you to install something and they don't because I've already installed everything you need. Plus we get the latest windows updates whenever they come out. That alone will keep you safe 99% of times. Unfortunately I suppose there's folks out there that hit "yes" to anything. I wonder if someone put a pay me $100 pop-up (yes/no) if they'd learn faster.

  106. MSConfig by giveuptheghost · · Score: 2, Informative

    Or, just click Start, click Run, type "msconfig," hit Enter, click the Startup tab, and uncheck anything that you don't want to run at startup. There are numerous guides online that can help you sort the wheat from the chaff, and just doing this once will probably be enough, especially if you have a name-brand PC that you bought from Best Buy (since manufacturers and places like BB tend to pile on a bunch of unnecessary startup modules).

    1. Re:MSConfig by Anonymous Coward · · Score: 0

      especially if you have a name-brand PC that you bought from Best Buy (since manufacturers and places like BB tend to pile on a bunch of unnecessary startup modules

      Mod parent up. I work at Best Buy. I should know...

  107. Hard for average user to know the diff by Ra5pu7in · · Score: 1

    Somebody else mentioned searching google for spybot and coming up with a lot of spoofs. This brings up a very good point - it is hard for an average user, even one who wants to learn more and protect his computer, to find out what software is 100% free of spyware, adware, etc.

    There are an awful lot of average users who don't know what spyware and adware is. There are an equally awful number who know what it is, but don't believe they could get infected. But worst of all, there are an awful lot of knowledgeable computer users out there tricking others into getting infected.

    On a side note, I wonder what the maximum number of instances on a single computer is (assuming that computer is still managing to function).

    --
    I was taking one day at a time, but then several days got together and ambushed me. (from a Rhymes with Orange comic)
  108. The average earthlink user... by ca1v1n · · Score: 2, Interesting

    That's funny, because Sprint's residential DSL, which partners with Earthlink under an arrangement whose terms are not known to me...

    wait for it...

    HAS SPYWARE BUILT INTO THE SETUP SOFTWARE!

    Or at least it did when my parents subscribed. Nothing that a disk crash and a reinstall with RASPPPOE couldn't solve, but wow.

    I guess that's not quite as bad as their new Compaq desktop that came with spyware PREINSTALLED.

    There's a general philosophy amount consumer software and hardware distributors that people don't want to know what goes on underneath, and give their tacit permission for them to put whatever the hell they want on there. We keep blaming code bloat for making computers run slower than they used to, but maybe the fact that people have a couple dozen completely unnecessary processes running, each using just a few megs of RAM that nobody would notice missing by itself, has something to do with it.

    Granted, I could probably cut down on a few things running on my fairly stock Debian/KDE workstation, but they use about 1/100 the resources as the useless crap on my parents' machine. Of course, none of the things on my machine that I'm not entirely sure I need are designed to scan web pages I read for key words and deliver pop-up ads for competitors.

  109. Try explaining what spyware is. by cebarro · · Score: 1

    I'm at the point where I refuse to explain it anymore. Every possible explanation I've come up with results in more questions.

    I usually end up telling psople to just 'quit clicking on shit' when I leave...

  110. Cookies? by Tachys · · Score: 1

    So Browser cookies count as spyware?

  111. the problem wiht defaults by poptones · · Score: 1
    firewalls won't do it. the problem is all those browser exploits, and how are you going to stop users from clicking shit on the web? How do you make people run windows updates?

    I work in a call center right now, and I routinely get calls from folks with NIS and ZA on their fucked up spyware laden systems.

  112. If all of you were truely GEEKS by eadint · · Score: 2, Interesting

    you would say come up with a virus. a good virus not a nasty one. the type of virus that as soon as it detects another virus or spy-ware it would flood the offender with goatse.cx pictures until their servers blew up, better yet a virus that does that t spam to. if you really were geeks there would be a posting in the next week or too of a really good app that was an awesome counter strike to spam/spy-ware/ad-ware kinda like a seti at home dedicated to destroying the aforementioned banes to the computer world.

  113. Heh by Safety+Cap · · Score: 1
    "Click here to add icons to outlook!"

    *Click*

    -=BANG=-

    --
    Yeah, right.
  114. no duh by Anonymous Coward · · Score: 0

    "no shit sherlock" is heard emanating from many slashdot readers as they read the title of this discussion and scroll down to the next one.

  115. True true by vurg · · Score: 1

    Whenever a friend or a relative of mine has a PC problem, they always come to me. About 95% of the time the problem is related to some spyware or an unwanted program that was unknowingly installed. Some people would ask me how to upgrade their PCs because they complain about it being slow and unresponsive. You wouldn't believe how many memory hogging programs / spyware msconfig reports. I wouldn't even bother running spybot on it. I them back-up their data and re-install Windows.

    1. Re:True true by BCW2 · · Score: 2, Funny

      At a friend's computer store he charges $75-150 to remove spy-ware and install ad-aware or spybot. All he does is run ad-aware and then spy-bot. The charge is for the time and the dumbass factor. He has one dumbass that pays this monthly because he's to stupid to stop clicking and run the programs himself.

      --
      Professional Politicians are not the solution, they ARE the problem.
    2. Re:True true by mhollis · · Score: 1

      I used to do television productions and when quoting jobs had a line that I tended to put into all contracts, labeled "SC." None of my clients ever enquired as to its significance.

      I would generally vary the "SC" fee based on my apprehension of what the client was all about, based on a number of observations as well as a number of questions I asked from the beginning of the job estimate. The "SC" fee was the "Stupidity Charge," and I generally -- and fairly accurately over time -- tended to correctly estimate a client's stupidity factor for which I would charge on the basis of a percentage of the entire job.

      I would imagine that BCW2's friend who charges to remove spy-ware is, in his own way, accepting a fee for the "SC," and I heartily approve.

      I recently found out that my girlfriend's IT department ought to pay an "SC." Two weeks ago, I installed additional RAM into her business laptop. It was shipped to her with 256M of system RAM and she is a department manager, responsible for upwards of 200 to 250 e-mails and five telephone conference schedules daily. She uses Microsoft's Outlook (which I do not recommend unless within a company over a VPN to an Exchange Server), which manages everything from her contacts to her calendar and e-mail. She typically had Excel, Word, Outlook, Internet Exploder, MSN Messenger and her VPN client running at once. It took 20 minutes for her computer to boot.

      After I installed 512M of additional RAM into her computer and hooked up a USB hard disk for her to archive Outlook e-mail to and to use for backups, her IT department claimed the following:

      Adding RAM does not speed up your computer.
      An external hard drive is not a good way to back up a system.
      She should have shipped it (she would have been unable to work for two days) to the home office if she was having problems.

      While she can claim a tax deduction for "unreimbursed business expense" for these items, she is making a strong case for her company to reimburse her for these additions. Her company is currently sending laptops with 256M of system RAM to its sales staff.

      I installed Ad-Aware on her home computer and she typically has 4 to 16 files to sequester daily. Shortly after I did this, her IT department initiated a campaign to push spy-ware onto all visiters of her company's website so that they can track where their customers go from there. I would hope that they decide to be "good Internet citizens" and don't do that.

      --
      Gods don't kill people, people with gods kill people.
    3. Re:True true by fatphil · · Score: 1

      Nice sig. I can't see it on google, so I assume it must be original. How would you like me to attribute it to you in my rotating .sig list?

      FP.

      --
      Also FatPhil on SoylentNews, id 863
  116. is it spyware... by way2trivial · · Score: 2, Insightful
    Yer right, how did they ever find out that the average PC had 28 bits o'spyware, since they never spied..
    I use S&D, and it don't tell nobody what I found.. so how come earthlink knows?

    the proof is in the subject, THEY KNOW HOW MANY THEY FOUND....

    --
    every day http://en.wikipedia.org/wiki/Special:Random
  117. Spyware on my grandmother's computer by rock_climbing_guy · · Score: 1

    It seems that my grandmother's computer is infected with some kind of spyware or virus. I don't understand exactly what it is, but it keeps popping up this blue screen with a bunch of gibbering and numbers on it. When that happens, the only way to get it going again is to power-cycle the computer. Can anyone here help?

    --
    Wh47 d1d j00 541, 31337 15n't t3h r0xor5 ne m0r3???
    1. Re:Spyware on my grandmother's computer by Maul · · Score: 1

      Symantec has a free online virus scan and virus removal tools.

      Lavasoft makes an adware removal program called Ad-Aware which will help you with adware/spyware.

      --

      "You spoony bard!" -Tellah

    2. Re:Spyware on my grandmother's computer by anno1602 · · Score: 1

      I think the computer is infected with Windows.

  118. Ditch the girlfriend now. by r00t · · Score: 1, Funny

    If you don't dump her now, you could end up
    with the in-laws from Hell.

    Seriously... like my in-laws. :-(

  119. Distorted numbers by Knights+who+say+'INT · · Score: 3, Insightful

    Spyware removal software typically counts the number of files + the number of cookies + the number of registry keys related to spyware it finds. So it's not uncommon to get a report with over 150 items when the user has only installed Gator.

    A badly-spyware-ridden machine could have thousands of those items.

    Now, if only one computer out of 10 has Gator, you'll still find that on average, each computer has 15 items. Most typically - specially in corporate environments - you'll find a few machines with thousands of spyware items and a lot of computers with no spyware - since employees aren't _all_ fucking around with company time.

    So, um, another ignorant Slashdot story. Grr.

  120. This is why I hate Windows by Xabraxas · · Score: 2, Insightful

    This is exaclty why I can't stand Windows. Every little program has spyware and leaves crap all over your system. It's either that or god-awful adware that makes a desktop look like a carnival. A Linux desktop is quite refreshing to look at.

    --
    Time makes more converts than reason
    1. Re:This is why I hate Windows by mac+os+ken · · Score: 2, Insightful
      The main purpose of using my Windows machine was using it with the internet. Through normal use my machine de-evolved into an unusuable sluggish piece of hardware. Not on just one computer but two.

      There are so many options available that the masses just don't know about. (Mozilla for one.) Another problem is that people seem to think that if it isn't made by Microsoft (my parents back home for one) it doesn't work.

      Using a piece of computer hardware shouldn't be a painful and frustrating experience. I don't want to click through two pop ups to get to content. I don't want worry about worms and virii every week. I don't want have spyware popping open my drive bays every hour and then tell me I need to buy a product to make it stop. That is RIDICULOUS.

      Then I switched to Mac OS X. Well, you know how those stories go.

      :D

      --
      .deviatefromtheabsolute.
    2. Re:This is why I hate Windows by burns210 · · Score: 1

      why doesn't Compaq, Gateway or IBM ship with ad-aware, AVG(or norton, or mcafee...), a free firewall, etc. builtin? Even though the SP is suppose to do the firewall, these would be great features to have installed by default, and have them scheduled by default to run/update.... Why o why...

  121. Duuuurrrrhhh by Ayanami+Rei · · Score: 1

    I randomly swapped and modified a few letters. Please, by all means, try using it.

    I wanted an example that would look familiar to a curious user who examined her own cookie file after having visited slashdot.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  122. The Average PC is Infested with Spyware by Anonymous Coward · · Score: 0

    Purple Monkey says you are lying!!!!

  123. Odd... by Xerp · · Score: 1

    Odd. I have no spyware on my PC, but then my PC runs Linux.

    Perhaps the article should read more like:

    "The average Microsoft system is packed with hidden software..."
    "The US net provider EarthLink said it uncovered an average of 28 spyware programs on each Microsoft PC scanned..."

    This type of scare-mongering pseduo-journalism is appauling. Its like saying

    "Cars produces over 500 cubic litres of toxic gases capable of killing a baby in moments"

    These things need to be quantified.

    1. Re:Odd... by Mike+A. · · Score: 1

      If Linux were the dominant OS among inexperienced users, the spyware would be written for Linux.

      --

      --
      Do I look like I speak for my employer?
    2. Re:Odd... by Xerp · · Score: 1

      But thats not the point I'm trying to make, is it? *sigh*

  124. MOD PARENT DOWN -5 DUMBASS by Anonymous Coward · · Score: 0

    What morons modded that up informative? Spybot REMOVES fucking spyware.

  125. Mod Parent Down, Please! by maysonl · · Score: 0, Flamebait

    Please!

  126. No one reads a manual. Money to be made by uptownguy · · Score: 1

    fiendish laugh

    Silly slashdotters... here you all, all underemployed and wondering what the next big thing will be and here this article comes along and you all post pithy comments getting the cheap +5 mod but letting something sneak right past you.

    Not me. I understand that most geeks actually agree with the parent poster who thinks that somehow a 200 page manual is the answer. Ha. Have you ever read your car manual? Or your cordless phone manual? Or even the insert that comes with your medicine, something you take internally for heaven's sake! If you answered yes, understand that you are in the substantial minority and there is wonderful money to be made -- and a service to be provided to your fellow neighbrs who were too busy playing baseball and drinking to be bothered with the excitement that came from Mountain Dew fueled nights getting the C-1541 increase its data transfer rate.

    A few of you reading this are nodding at me. I'll see you at the top.

    --


    I would have to say that explosives are the most abused technology in all of history.
  127. Webroot's SpySweeper is really, really good. by Ride-My-Rocket · · Score: 2, Informative

    I had been using both Lavasoft's Ad-Aware and Kolla's SpyBot Search and Destroy to keep my box free of crapware, before my boss turned me onto Webroot's Spy Sweeper.

    I've been SpySweeper as my primary spyware scanning tool ever since, with Ad-Aware as a 2nd-scan chaser. On the rare occasion that Spy Sweeper misses something, Ad-Aware always gets it, with a 0% margin of error (when using Spybot S&D as a 3rd-round scanner). Conversely, there were a few occasions that Spy Sweeper missed something in Round #1, but Spybot S&D also missed a few in Round #2, so that it was necessary to run a 3rd scan at all using Ad-Aware.

    To summarize: Spy Sweeper rocks. If you want even more security, run periodic Ad-Aware scans, and you should be spyware-free (assuming you keep your product definitions updated).

  128. Re:No one reads a manual. Money to be made by kbranch · · Score: 1
    Have you ever read your car manual? Or your cordless phone manual? Or even the insert that comes with your medicine, something you take internally for heaven's sake!
    Normally, no. But that's only because I'm already familiar with technology and how to take a pill. If I'm about to do something I've never done before I make sure I at least glance at the man pages to make sure I understand what the hell I'm supposed to do.

    I really doubt I'm in the minority here or there would be a crap load of Linux users with no files left on the hard drive (I wonder how I'm supposed to use this rm command. I know, I'll try rm -rf / just for the hell of it!).
  129. Wiretap laws by Sancho · · Score: 1

    But a huge part of the problem is that users allow this stuff on their machines. They read the licenses and click "Install".
    Anything they allow on their computer is quite probably legal. Most of this crap also has a clause in the EULA saying they can install other software, and that you agree to the EULAs of those other software products.
    Now anything that exploits a vulnerability to get installed is clearly illegal, not just for the wiretapping aspects (which someone could probably sue over) but also the various computer misuse and abuse acts that are floating around. Same laws that make viruses and other trojans illegal. Just good luck finding someone to sue.

  130. average 28? by ende · · Score: 3, Interesting

    I'm a fairly saavy (hate that term) computer user, 20 years experience, professional web developer.. I know what to avoid, I know what to click no on, I have stop-the-pop on my win box.. I still have on average 40 different spyware apps installed on my box every week (between spybot and adaware) .. When ever I go over to someones house and run a scan for the first time, there are generally over 400... its getting outrageous.

    1. Re:average 28? by tomas.bjornerback · · Score: 1

      Professional? You must be using Internet Explorer!
      Use Netscape/Mozilla/Opera/... and you will most likely have none!

      (Except for a few cookies perhaps).

      Try to surf to the bastard page:
      http://www.slasdot.org (misspelled slashdot.org) and in IE you will have to click NO several times etc. The other browsers (Netscape 4.79 and 7.1 at least) have no problem with that kind of crap.

      --

      I have 1 Gbps Internet access@home

    2. Re:average 28? by startup.cmd · · Score: 1
      Try to surf to the bastard page: http://www.slasdot.org (misspelled slashdot.org) and in IE you will have to click NO several times etc.

      Damn, they are pretty underhanded. Consider using the disable HomePage changes group policy. Also turning off the downloading of ActiveX controls should help with some of netster's hijacking.

    3. Re:average 28? by Anonymous Coward · · Score: 0

      I'm on IE and went to that site, and got nothing unusual. Proxomitron is very nice :P

  131. not surprising by LBArrettAnderson · · Score: 0

    i reset the entire system on my sisters' computer about a week ago. I was using it for some random stuff the other day and they already have installed several adware and spyware programs.

  132. CORRECTION : The Average WINDOWS PC is Infested by Anonymous Coward · · Score: 1, Insightful

    It's a telling freudian slip that people automatically assume that PC == Windows. When my clueless friends & relatives complain that their "damn computer is broken.. again" what they mean is their "damn Windows OS is broken.. again" OK zealots mod me into the ground now.

  133. software ingredient labels by ironfroggy · · Score: 1

    I'm not a huge fan of the FSF, the GPL, or Stallman, but I am a fan of accessing the source code to a program you pay for. And, its really the only logical solution to a number of problems. I must be informed what is in my food, how well my car fares in a crash test, etc. Why shouldn't I know what my software does?

  134. hahahahaha by ErichTheWebGuy · · Score: 1

    One of the clients I mentioned in my reply to this article was sayin sumthin about getting popups like that... I dunno if it was yours but he said " ... and this one said dont fucking use spyware"

    Too funny.

    --
    bash: rtfm: command not found
  135. Earthlink Spyware Audit by dimplemonkey · · Score: 2, Funny

    Did that 28 include theirs?

  136. Re:No one reads a manual. Money to be made by operagost · · Score: 1
    getting the C-1541 increase its data transfer rate.
    Geez, just buy the fastload cart already!
    --

    Gamingmuseum.com: Give your 3D accelerator a rest.
  137. No doubt about it by Lord+Kano · · Score: 1

    My GF's best friend asked me to take a look at her computer earlier this week. The first thing I did was download and install Ad Aware. It found over 300 objects.

    All of thost cutesy little cursors and searchbars and tons of other stupid bullshit that newbies install is teaming with spyware.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  138. It took this long to realize it? by Tuxedo+Jack · · Score: 1

    Jesus Christ, here's a few hints:

    http://www.spywareinfo.com
    http://forums.net-in tegration.net
    http://security.kolla.de
    http://ww w.lavasoft.de
    http://www.subratam.org
    http://www .tomcoyote.org
    http://www.spywareinfo.com/~merijn

    if those aren't dead giveaways, what is?

    --

    Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
  139. You're making it too complicated. by robfoo · · Score: 2, Insightful

    Medicine is complicated, but most people know enough that if they have a headache, aspirin will make it go away. They don't need to know exactly what aspirin does at the molecular-biology level.

    Almost every complex thing breaks down into simpler parts, or concepts.

    This can be applied to cars - you've got a seat, an engine, wheels. The engine is connected to the wheels by something (we could call it the drivetrain if we so wished). The front wheels are connected to the steering wheel, and can turn left and right.

    Using just this basic information you can start to diagnose problems - if the engine is going, but the car's not moving, the problem must be either a lack of wheels or something's wrong with the drivetrain. That kind of thing.

    Same thing works for computers - except because it's mostly software (where the problems lie) it's a bit harder to grasp. People just need to be told the basic steps computers go through (after all, that's all they do, just step through instructions).

    If my mother was to ask me how Internet Explorer works, I wouldn't start by telling her the names of API calls (not that I know them). I would tell her you type in a URL (which includes the name of a server), it asks another computer where that server lives and then goes to that server and asks for a document.

    My point is that just because something's complicated isn't an excuse, or an invitation, to be ignorant. Almost everything can be abstracted to high enough a level for anyone to understand, at a basic level.

  140. Hype by edibobb · · Score: 1

    The earthlink audit is not accurate. I've run Earthlink's free spyware scans on two computers and gotten 4 "hits," all definitely incorrect. It claims I have Alexa Toolbar and Bonzi Buddy on both systems, and I definitely do not files from those applications, nor do they attempt to communicate over my network. Allowing some false positives in the scan encourages people to use the Earthlink software, and it makes for a more sensational press release.

  141. Users are stupid. by rice_burners_suck · · Score: 2, Insightful
    Yeah. Peoples' computers are so full of crap that it is disgusting. I get these things all the time. That's what happens when people know that you know computers. They say they get some "black screen" or something incredibly descriptive like that, and that the computer doesn't work anymore. (Most people who have money will, at this point, decide that the computer is no longer any good, in much the same way that unknowledgeable drivers with money decide that their car has gotten 40,000 miles on it and is therefore useless, and will replace it with a new one, costing 10 times what it should, with 90% of its features being totally unnecessary for their needs, despite what you'll tell them if they consult with you before buying it, and with 1000 programs preinstalled that they'll never ever use.)

    So I take a look. In my experience, most people have about 3 programs they use most of the time. For most people using Windows, that would be Explorer, Outlook, and then something else, like Word or something. But, and this NEVER EVER fails, they ALWAYS have about 175 programs installed that take up tons of space, many of which have all kinds of daemons that run in the background, causing the hard drive to grind around all the time, causing all kinds of weird and questionable messages and popups to appear, and best of all, make the whole thing run so damn slow that it's a wonder they can get any work done.

    Unfortunately, no matter how hard you try to explain it, 99% of the users DON'T understand: Use this computer for its intended purpose, and DON'T download or install all kinds of shit! Don't go to all kinds of web sites that you aren't familiar with! Don't run or open something when you don't know 100% for sure what it is!

    But do they listen? NO!!! Of course not!

    The solution is to develop a finely grained security model where not only is the user and his files protected, but so are processes, pipes, and just about any other "object", as it were. And these damn things should ship, by default, to do what most users need to do, but under extremely limiting circumstances, so that their computer will refuse even to download some attachment to an email unless some really complicated process is first carried out. Something requiring commands to be entered into a terminal window. Because even if you ask, "Are you ABSOLUTELY POSITIVELY SURE you want to open this attachment, which will MOST LIKELY **D**E**L**E**T**E your files, beginning with those that are most important to you??? Push any key to answer "no" or type, "I, [your name here], do hereby solemnly swear, under penalty of deletion of all of my files, that I am absolutely positively sure that I WANT TO OPEN THIS ATTACHMENT, which will most likely delete my files, beginning with those that are most important to me," you can rest assured that MOST users will simply punch all of that in to answer "yes" and then wonder why in the hell their computer doesn't work properly.

    But the best part is when they don't understand that the malfunction is all in software, which should, at that point, be blown off and reinstalled, and instead think that replacing the entire computer will solve their problem. And then they download all of the same **S**H**I**T** into it and end up in the same situation.

    1. Re:Users are stupid. by Anonymous Coward · · Score: 0


      Ugh. That is so disgustingly true it's depressing.

  142. 41K by antdude · · Score: 1

    according this. YIKES.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  143. Adware Is Legal Business by Anonymous Coward · · Score: 0

    Adware companies are a legitimate business. When you hit Yes, you say they can install/download their software and show you ads. The issue here isn't that they are spying, but that adware slows down computers, often pops too much stuff up, and sometimes tricks you with installation.

  144. three-step program by Anonymous Coward · · Score: 0

    1. Educate home users on the existence and potential for damage that spyware holds.

    2. Collect spyware tools in one place and keep them on a usb pen or CF drive.

    3. PROFIT!

    Yours,

    PC Technical support

  145. Lockdown ActiveX on IE by B.D.Mills · · Score: 2, Insightful

    I use IE on Windows, more due to apathy than anything else. I have also not had to remove ANY spyware AT ALL from my PC (other than cookies) in the last four years.

    The secret to my success is to lock down ActiveX and restrict scripting. Most of these spyware apps do drive-by installations through ActiveX applets, so if ActiveX is disabled then spyware cannot be installed.

    I have included many websites in the Restricted zone, where scripting and ActiveX are both disabled. The default setting for new websites is to prompt for ActiveX, and I always say No unless I know in advance what the ActiveX control is.

    I have to say No several times a day, but this is no more onerous than closing a popup, and if it annoys me I could always disable ActiveX.

    I also scan with Adaware and Spybot Search and Destroy periodically, and I use a popup blocker and Zonealarm. Not much gets through all of that.

    --

    The only thing necessary for the triumph of evil is for good men to do nothing. - Edmund Burke
    1. Re:Lockdown ActiveX on IE by Anonymous Coward · · Score: 0

      Yep. The first thing I do when unscrewing somebody's box is to take care of the "run every activeX control on the planet and ask for more" default settings IE ships with. You are correct in asserting that it does, in fact, solve most spyware/malware-related problems.

      Active X is nothing more than a headache. I can't imagine how anyone would think a "download and run binaries of unknown origins" feature was a good idea.

    2. Re:Lockdown ActiveX on IE by Anonymous Coward · · Score: 0
      I have to say No several times a day, but this is no more onerous than closing a popup, and if it annoys me I could always disable ActiveX.

      Perhaps you should disable ActiveX in the Internet Zone and prompt in the Trusted Zone? That's what I've done. *.microsoft.com and *.windowsupdate.com are the only ones that you should have in there.

  146. Wrong by blunte · · Score: 1
    I didn't care. That car did what I needed it to do for as long as I needed to do it before I could afford a better one. In other words, it was exactly like a computer to most people


    Your analogy is wrong. You've just described a limited-function appliance (your car), and compared it to a computer.

    But a computer (at least an MS Windows computer) is not a limited function appliance. And the spyware that increasingly draws CPU cycles, increases disk IO, and sucks up network bandwidth makes the computer less and less usable over time.

    By your analogy, each trip to the grocery store your car would have to develop a new problem - one which would lower your top speed, randomly kill the engine, and otherwise make your car less usable each trip.
    --
    .sigs are for post^Hers.
    1. Re:Wrong by IthnkImParanoid · · Score: 1
      By your analogy, each trip to the grocery store your car would have to develop a new problem - one which would lower your top speed, randomly kill the engine, and otherwise make your car less usable each trip.
      You seem to be comparing driving the car to installing spyware. I was attempting to compare removing spyware and checking for viruses to regular maintainence on a car. Not performing regular maintainence on a car does lower its functionality, but not to the point it won't fulfill its basic role for a limited time, after which it can be replaced. If it cost be less than $1000 to buy a new car that would get me to the grocery store and back for 3 years with no maintainence, and all I wanted to do was drive to the grocery store and back for 3 years, would I maintain my car? No. That is why you can't compare basic computer knowledge and maintainence to basic car maintainence, which is what I was originally replying to.

      And I have no idea what you meant by a "limited function appliance". For just about everyone on earth, a computer checks email, browses the web, and plays games. That seems rather limited to me.
      --
      It's nothing but crumpled porno and Ayn Rand.
  147. Right On by blunte · · Score: 1

    Two problems:

    1 - people often aren't taught anything about safe computer use and computer maintenance (much less general use of the OS and software)

    2 - the lucky people who do get taught often ignore (intentionally) the education (how many times have stupid (yes, STUPID!) users opened fucking attachments that made no sense, came from someone they had never heard of, and naturally contained a virus?)... all after being told numerous times to NEVER open an attachment you aren't specifically expecting.

    So often people want to compare a car to a computer. I think in one respect that's a good idea. One must learn and officially demonstrate (barring people from a certain populous country who get a drivers license with no skills, then magically turn that into a US license) that they know what traffic signs mean, what yellow dashes and lines mean, etc.

    People should have to have a license to operate a computer. No this isn't some elitist joke, I'm serious. Then users could be held accountable for asking the same questions over and over. I could lecture for days about this. Suffice to say that if training and testing were not required and enforced, many people will try and fail to correctly use a computer, and that will result in support requests.

    At some point in most people's lives they were taught how to tie their shoes. At first it was too difficult, so they needed assistance. Eventually, through practice and effort, they became self-sufficient. Most computer users should be expected to learn over time. Most won't.

    --
    .sigs are for post^Hers.
  148. Bad statistic - much of the "spyware" just cookies by Anonymous Coward · · Score: 0

    Most of the spyware they found was of the type "Spyware Cookie", which is non-executable.

    When I saw the headline saying how these spyware programs could be picked up just by surfing the net I wondered how IE could have such a gaping security hole for so long - to allow arbitrary code to be loaded just by reading a page. The explanation came when I read further and found that this "spyware" isn't software at all, but cookies from places like doubleclick.net.

    These cookies are insidous, but not anywhere near as bad as spyware. The problem is not as bad as the website makes out.

  149. No correction needed. by Qwaniton · · Score: 2, Funny

    The average PC is a Windows box run by an idiot with 28 malwares on it.

    Makes sense to me.

    </slackwareuser>

  150. Why is it that spyware is legal ? by kaisa_sosey · · Score: 2, Interesting

    Doing the same thing as spyware on your own can get you some years in jail. But if you act as beeing a company doing profit with this stuff then it's perfectly legal.

  151. America's double standard by maximilln · · Score: 1

    In America your employer has the right to monitor each and every transmission that's made to and from each and every PC on their network. Additionally they have the right to scan each and every hard drive on each and every PC on their network; They also have the right to take any action, disciplinary, remedial, or otherwise, based upon information that they gather from this monitoring and scanning. The driving force of logic behind this is "because they bought the hardware and they pay for the network."

    Why can't we, as home users, enforce this same Gestapo level remedial and disciplinary action based upon results of our monitoring and scanning at home? It's _our_ hardware and _our_ network and _they're_ using it in a fashion which we haven't approved and we don't deem suitable.

    Every troll out there will say,"You can. You are free to install firewalls and packet logs." To this I answer,"Where's the enforcement?" Why am I not allowed to put these cookie serving sites on a 30-day performance improvement plan until they quit loading _my_ hardware and _my_ network with their junk? Why can't I take disciplinary action against the company which puts the "15% off printer cartridges" splash screen ad on my desktop? I watch real-time packet monitors every evening and see scans for port forwarders, bouncers, and "remote administration tools" on a continuous basis. The implications are horrifying. If my network would have even one of these remote adminstration tools or virii on it then any information, professional, legal, financial, or otherwise, would be instantly available to an entire world of script kiddies.

    It's like standing in line, anywhere, and being hassled every five minutes by a different patron reaching into your pocket. "Sorry, just checking to see if you were watching your wallet", is all they say as they walk away every time you catch a hand digging towards your jewels. Why do I have no right opportunity to sue the EVER LOVING BEEJEEZUS out of these would-be thieves, pranksters, and hijackers?

    The answer my friends is exactly as the trolls say,"You can". But unless you have ridiculous sums of money to feed to attorneys the courts will tell you to bugger off because you're not a big enough fish to have your rights protected in the same way that we give the Nazi power to employers.

    Your rights online? This is America's double standard. You only have the rights which you can afford with the almighty dollar.

    --
    +++ATHZ 99:5:80
  152. Re:Not far from truth - Flash runs with Firefox by Tandoori+Haggis · · Score: 1

    You can configure Firefox to use Macromedia Flash.
    Refer to http://plugindoc.mozdev.org/faqs/flash.html
    It works for me anyway. There were security issues relating to older versions of Flash Player. The new one seems to be ok.

    --
    My hyperlinks aren't worth the paper they're printed on.
  153. How long did it take to get there? by Anonymous Coward · · Score: 0

    "Take the car in for an oil change once every few thousand miles, make sure it gets its 10k/15k/20k/whatever k service, and keep the gas tank full, and 95% of the time it will run good for years"

    That's true today, but the PC has been around about 30 years. How easy to maintain was a 1935 car?

    1. Re:How long did it take to get there? by sjames · · Score: 1

      That's true today, but the PC has been around about 30 years. How easy to maintain was a 1935 car?

      Ignoring the lack of spare parts these days (not such a problem in 1935), much easier but more intensive than maintaining a recent car.

      While more maintainance and repairs were necessary (intensive), the design was wide open and everything was fairly accessible. No blind groping for the spark plug required. No need to understand super-secret protocols to talk to an on-board computer or anything. What you see is what you get (easy). <rant> Whatever genius decided it was OK to have to drain and remove the fuel tank just to look at the fuel pump on a modern car should face a firing squad </rant>

  154. Re:Not far from truth - Flash runs with Firefox by jlar · · Score: 1

    And you can also install a Firefox extension that disables Flash scripts (or whatever they are called) by default and only runs them if you click them. http://texturizer.net/firefox/extensions/#flashblo ck

  155. As a mac user... by Spatula+Sam · · Score: 1

    I can proudly say that I've only ever found one piece of spyware on my machine. It was something called photoshop...

  156. Ars Technica Link by Anonymous Coward · · Score: 0
  157. Re:Zealots guide to using Internet Explorer safely by drooling-dog · · Score: 2, Interesting

    Oh, please. Why is anybody who wanders outside of the Microsoft cage a "zealot"? What we really need is a pithy word for people who willingly wallow in the same cesspool year after year, especially when it's so easy now to climb out...

  158. well DUH by Anonymous Coward · · Score: 0

    Why would you run an executable that you had no idea what it did?

    No offense, but to expect your computer to protect you against any possible thing you do is naive at best, and blindingly stupid for someone who is familiar with PC's.

    Its like you got a car, put the accelerator down to the floor and then refused to steer because "it meets all the safety standards". Seriously.

    1. Re:well DUH by omicronish · · Score: 1

      All I did was browse some weblogs when a popup came up and automatically ran the executable.

    2. Re:well DUH by thesaur · · Score: 1

      I've had that happen to me, as well. There's no way to stop it from running. And it seems it installed the svchost trojan/virus. Took me 20 minutes to clean out my registry to the point I could browse at all! The problem was: I hadn't installed mozilla on that machine yet... live and learn :-)

  159. Very misleading by Anonymous Coward · · Score: 0

    "Your web browser justs sends ALL the cookies that the webserver ever left everytime you fetch a URL from that server since it can't tell which one it might want..."

    This is more false by omission.

    A web server can't get a cookie except one it already left.

    In other words, if www.msn.com left a cookie, www.aol.com can't pick it up, no matter what. Even with different machines within a domain won't work unless you do some javascript programming.

    So cookies are very benign.

  160. OR by Anonymous Coward · · Score: 0

    The breeding ground for spyware is download.com

  161. Fraud by IgwanaRob · · Score: 2, Informative

    This so called "Spyware Detection" program is a fraud. It is nothing more than a marketing ploy to get people to join Earthlink.

    First, it claims that I have several spyware programs on my machine that I know for a fact I do not. Alexa and Wild Tangent are no where near this machine. Spybot and AdAware confirm, as well as manual checks. Seems they are possibly scanning registry keys, and finding SpywareBlaster's kill bit - either that or it is flat out lying.

    Second, it uses generic names for non existent "trackers" - "Spy #5c5f4 -- Research In Progress" - sorry, if it's real, then it should have a name.

    Finally, and this is the most aggravating one - this program identifies a cookie that Earthlink itself places on your machine when you visit this page as a adware cookie. They also list one cookie that I do have that I need - from TV Guide - to keep track of my channel listings on the TV Guide site. This I'll simply ignore, even though it's still wrong.

    This means they are intentionally placing files on your machine so they can identify stuff to make you, the supposed ignorant user, paranoid and lead you to believe that joining their service and using their tools (which are freely available anyway) will keep these things off your machine.

    --

    ~~Iggy~~
    The gene pool needs a lifeguard....
  162. Duh by Terrawatt · · Score: 1

    Can we change this from the "gaaaaaaah dept" to the "well no shit sherlock dept"?

  163. Yeah, but by rsilvergun · · Score: 1

    That's only if there's no data worth money on the computer. I see people all the time with thousands of dollars worth of data (measured in man hours it takes to create it, not to mention the intangible costs of going to all your customers and saying you've lost all thier personal data to a virus) who won't spend a $200 on a DVD burner let alone a grand on data recovery. And we haven't even discussed the cost of down time. Computer's have become so integral to our life that their value transends purchase price. Plus, if my car breaks down I can get a rental no problem. If my computer breaks down, I could get a rental (i.e. an expensive lease), but I'm still out my data.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  164. I think you misread. by Ayanami+Rei · · Score: 1

    Your web browser sends ALL the cookies that the webserver ever left.

    Note the singular 'the'. Which means the same webserver that we've contacted. Such that aol.com gets all the unexpired aol.com cookies that IT LEFT, but not other ones.

    The less benign cookies are those that belong to domains like doubleclick which many sites subscribe; those are the ones you should be aware of.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  165. stupid vs ignorant by TubeSteak · · Score: 1

    I'd have to disagree with you. I know lots of people who aren't ignorant, they're just dumb as shit. Haven't you ever met a dumb mechanic? He's not ignorant about cars, he's just stupid as a person. Anyways, i don't think you do because, as you said "if i bought a car, i would..."

    --
    [Fuck Beta]
    o0t!
  166. WebRoot SpySweeper by Mitchell+Mebane · · Score: 1

    It's not free, but it works better than anything else I've tried, including AdAware and SpyBot. Too bad the interface sucks.

    SpySweeper

    --

    The roots of education are bitter, but the fruit is sweet.
    --Aristotle
  167. Cars are not like computers... by Jidus · · Score: 1

    Well, we're talking about spyware here. The only thing that comes close to "spying" what you are doing in your car are the infamous black boxes, which record events for the last few seconds. Other than that, there are no constant malicious people wanting to hijack your car (well, maybe there are...), but a computer gets far more attempts from software trying to collect information about the user. Car security is like securing a lot of other things. Lock up your car, put an alarm and pray that nothing bad happens. Thieves distinguish between nice and bad cars. Spyware programmers don't, for them, every computer is a potential target. You can certainly notice when something bad happens to your car, but it's not so easy in a computer. In these times, it is sad to see that it should be now a standard part of user education to teach them how to detect malicious attemps to do something bad in their computer. Virus scanners, spyware removal tools, spam, scams, who knows what will be next? :(

  168. Re:Zealots guide to using Internet Explorer safely by Anonymous Coward · · Score: 0
    The only true way to be 100% safe on the Internet is to install Gentoo on your G5 laptop and dump hot grits on it

    Ow. Since there is no G5 laptop, I guess that would mean you now have hot grits on your lap

  169. This is news?? by Eggplant62 · · Score: 1

    Heh... I'm laid off and making extra money helping friends and relatives clean their computers up. This is only another good reason to promote Linux over Microsoft's insecure swiss cheese food product.

  170. Not a troll -- a frustrated GF by MoggyMania · · Score: 1

    "Here you give your troll away. Any Linux app he knew about he could recompile for the Mac, if a fink port didn't already exist. You again fail to mention specifics, too, which almost always means a claim is exaggerated."

    No, I am not trolling. I just had no interest in trying to remember the many different apps he's had me help him look for. You can check out his blog at http://sonic.net/mustang/zathras and see for yourself a couple of the apps he's reviewed.

    We've also had no luck setting up video chat via the various protocols, finding any online multiplayer RPGs that both our computers can connect to, getting file transfers to function properly...it just seems like every time I turn around, he's telling me his Mac can't do stuff. If I'm not a troll, I'm a frustrated girlfriend in a long-distance relationship with somebody whose computer isn't being terribly friendly about connecting us. :-p

    1. Re:Not a troll -- a frustrated GF by Anonymous Coward · · Score: 0

      Start a webcam he can watch.

    2. Re:Not a troll -- a frustrated GF by droleary · · Score: 1

      No, I am not trolling. I just had no interest in trying to remember the many different apps he's had me help him look for. You can check out his blog at http://sonic.net/mustang/zathras and see for yourself a couple of the apps he's reviewed.

      All I see there is a lot of moaning over email clients. It's fucking email! Anyone who can't get the hang of email probably shouldn't be using computers at all.

      We've also had no luck setting up video chat via the various protocols, finding any online multiplayer RPGs that both our computers can connect to, getting file transfers to function properly...it just seems like every time I turn around, he's telling me his Mac can't do stuff. If I'm not a troll, I'm a frustrated girlfriend in a long-distance relationship with somebody whose computer isn't being terribly friendly about connecting us. :-p

      Sounds very one sided, as though he's one of those wussy guys that take the blame for every problem that happens. That is to say, you're half the problem and I see you naming zero solutions. File transfer? FTP is a standard and I don't know a modern system that doesn't support it. Games? Well what the hell systems are you trying to connect together? It's not the Mac's fault if a proprietary Windows developer locks out people on other systems. Why does his computer seemingly have to be the one that bends over backwards? Pick an open standard and run with it, or maybe get a Mac yourself and start using iChat AV in 5 minutes.

    3. Re:Not a troll -- a frustrated GF by MoggyMania · · Score: 1

      "Sounds very one sided, as though he's one of those wussy guys that take the blame for every problem that happens."

      No; I take the blame when it is my computer that is having issues, it's just that most of the time, it's his. (I have no trouble accomplishing things with other Windows or Linux users...) It sounds more like you're one of those psycho-zealots that can't admit his platform isn't perfect.

      "That is to say, you're half the problem and I see you naming zero solutions."

      I was stating the problem, not saying what we had done to try to solve it. If I tried to describe what we'd done, it would take another ten pages of commenting. :-p WTF is with your attitude?

      "File transfer? FTP is a standard and I don't know a modern system that doesn't support it."

      We've been using that; I was referring to trying to get file-transfers running successfully through chat clients.

      "Games? Well what the hell systems are you trying to connect together? It's not the Mac's fault if a proprietary Windows developer locks out people on other systems."

      I didn't say it's the "fault" of an inanimate object. Chill out. I stated the FACT that his computer can not run any of the online games *we* would like to play together.

      "Why does his computer seemingly have to be the one that bends over backwards?"

      Merely keeping up with a system 1.5 years older than it is shouldn't be considered "bending over backwards." I've been the one "bending over backwards" in this regard, in fact -- I'm the one that spends hours cheerfully helping him find software for the platform *he* chose, that switches out of the multi-protocol chat program (which works fine with my Linux/Windows friends) back into the lame original chat software because *his* computer has problems dealing with it, that has patiently waited while he retried sending file after file via email because *his* email program wasn't handling MIME in a way that was compatible with the mainstream servers...

      "Pick an open standard and run with it,"

      Such as?

      "or maybe get a Mac yourself and start using iChat AV in 5 minutes."

      It's *his* computer that's limited and a PITA, not mine. Mine does everything we think of to try out, and does it extremely well; why the hell would I waste my money buying something that does less than what I have now, and is either extremely limited or a pain to do it with?

  171. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  172. Re:siglines by mhollis · · Score: 1

    Please feel free to use my handle. I am fairly well-known over at the OS X FAQ forums.

    --
    Gods don't kill people, people with gods kill people.