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Symantec Exec Warns Against Relying On Free Antivirus

thefickler writes "Clearly, the rise of free antivirus is starting to worry Symantec, with one of their top executives warning consumers not to rely on free antivirus software (including Microsoft's Security Essentials). 'If you are only relying on free antivirus to offer you protection in this modern age, you are not getting the protection you need to be able to stay clean and have a reasonable chance of avoiding identity theft,' said David Hall, a Product Manager for Symantec. According to Hall, there is a widening gap between people's understanding of what protection they need and the threats they're actually facing."

344 of 459 comments (clear)

  1. McAfee false-positive glitch fells PCs worldwide by viralMeme · · Score: 5, Informative

    "IT admins across the globe are letting out a collective groan after servers and PCs running McAfee VirusScan were brought down when the anti-virus program attack their core system files. In some cases, this caused the machines to display the dreaded blue screen of death"

  2. Symantec is saying this? by Raindance · · Score: 5, Insightful

    If there were any high-quality for-pay alternatives, I'd say he might have a point.

    Unfortunately, most antivirus software sucks, with Symantec more or less epitomizing how good ideas on paper can turn into terrible/buggy/bloated security software that actually increases your exposure since it adds another node malicious code can attack. Symantec's argument-from-assertion notwithstanding, there doesn't seem to be any correlation between antivirus software being for-pay and higher quality.

    From my experience, there's really bad antivirus software (such as Norton, which I have zero confidence in and would never let touch my machine), and slightly less bad antivirus software. What went wrong? Why does this industry suck so badly? Anyone have any insight?

    1. Re:Symantec is saying this? by DavidR1991 · · Score: 5, Insightful

      Personally I have a lot of respect for ESET's AV (specifically NOD32) because it's fast and does the job.

      But since they don't target consumers so aggressively (unlike Symantec with Norton, who manage to get difficult-to-remove trial version on tons of laptops at the point of sale) they don't exactly have a very big following. In fact, outside of business and tech circles, I assume they're completely unknown. So I suppose what went wrong, is that AV companies had to dump ethics to get well known. The decent ones who respect the end user and state of the machine (as opposed to "sticky" trial software and the like) end up at the bottom of the barrel. The industry is "upside down"

    2. Re:Symantec is saying this? by The+Snowman · · Score: 5, Insightful

      I agree that most for-pay software sucks in this regard, just look at any corporate network. Most computers have terrible performance and still wind up spreading worms and viruses.

      I think the key here is that the company is telling us we need his product. In other news, a consultant came to the conclusion that we need more consulting, GM told me I need a new car, and McDonald's told me I need a McBurger. No shit, a company telling me I need their products? Nothing to see here, move along, look for an unbiased neutral party.

      --
      24 beers in a case, 24 hours in a day. Coincidence? I think not!
    3. Re:Symantec is saying this? by Cylix · · Score: 2, Informative

      I wouldn't count E-SET out so quickly.

      They are priced competitively and have boxed software available at Best Buy and a few other retail outlets. I don't believe I have ever seen them at wally world unfortunately.

      I think they really shine in multi-installation licensing and I'm not sure if any other vendors are really discounting heavily in that area.

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    4. Re:Symantec is saying this? by Angeliqe · · Score: 3, Informative

      I work for technical support for a telephone company ISP. One of my trouble shooting steps (of course when the modem is up and signal good) is to uninstall Norton if system restore does not work. That often fixes the problem. I'm sure there is a use for it out there, but why would you allow a simple home user to disable their internet connection and NOT be able to enable it without uninstalling the program?

    5. Re:Symantec is saying this? by Zedrick · · Score: 4, Interesting

      Different on different markets I guess. Here in Sweden I see TV-commercials for NOD32 all the time. Assuming you're from the US, I guess they might be focusing on the EU market?

    6. Re:Symantec is saying this? by TheReaperD · · Score: 4, Interesting

      look for an unbiased neutral party.

      Unfortunately, these have become hard to find in our pay to play economy. And being able to tell who is a good unbiased source of information is a monumental challenge. So far, the only thing that seems to be for sure is that the louder and more often someone says that they are unbiased and neutral the less they are. I would throw out some names and advertising slogans but, I'm not wearing my flame-proof underwear (AC).

      --
      "Be particularly skeptical when presented with evidence confirming what you already believe." -
    7. Re:Symantec is saying this? by GigsVT · · Score: 4, Funny

      WTF man. You actually get viruses often enough on your personal system and your mom's system that you can draw comparisons?

      I think you are doing something horribly wrong. I haven't had a virus in 15 years or so.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    8. Re:Symantec is saying this? by spinkham · · Score: 3, Interesting

      +1 for NOD32.
      Best combo of fast and accurate out there.
      I will say that turning off "scan on write" on older computers in any virus engine often gives a great speed boost, NOD32 included. I have found that speed/security tradeoff to be worth it, as files are still scanned on read, and on scheduled full scans.

      --
      Blessed are the pessimists, for they have made backups.
    9. Re:Symantec is saying this? by Opportunist · · Score: 1

      Erh... sorry, but Nod's detection rate is not up to speed. At least it was in January, could have changed by now (that biz changes FAST), but at my last test I wasn't really impressed. Their "current threat" detection rate was quite ok (no +++ title, but a fair lot above average), but their heuristics need some work, when subjected to variants of the malware it knows (which is the bulk of "before update" attacks, few trojans are new, most are just a wee bit different than what attacked you last week) they didn't really perform too well.

      But they sure are fast and have a pretty small memory footprint. I use it on my gaming machine, but I wouldn't use it in production.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    10. Re:Symantec is saying this? by Opportunist · · Score: 4, Informative

      Virus Bulletin unbiased enough?

      Dunno if they have a more recent test, that's the one I had bookmarked. I get about the same results in my tests, btw.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    11. Re:Symantec is saying this? by S77IM · · Score: 5, Interesting

      It's not just AV software. The entire software industry operates this way.

      1. Shovel feature-rich bug-ware onto unsuspecting schlubs to build "brand" (especially in the enterprise/IT market where the person purchasing the software is often not the person who has to use it, so they make decisions based on feature list and brand name rather than quality)
      2. Wait for hobbyists, researchers, or smaller companies to figure out how to do it right
      3. Buy their companies
      4. Repeat

      Remember when Norton was actually decent? It was before Symantec bought them. After the acquisition, Symantec went back to Step 1 and gradually bloated and encrapified the antivirus. Now they are on Step 2. I wouldn't be surprised if they bought up someone like TrendMicro soon, spouting promises of a glorious and euphoria-inducing Norton/PC-cillin integration.

        -- 77IM

      --
      Student: Is it true that the foundation of the universe is paradox?
      Master: Well, yes and no.
    12. Re:Symantec is saying this? by dna_(c)(tm)(r) · · Score: 4, Informative

      -i think the two of -us differ in opinion. Look it up, it's viruses.

    13. Re:Symantec is saying this? by patm1987 · · Score: 1

      Only if the words have Latin roots of course. The plural of octopus is octopodes since it comes from the Greek oktapous, but it seems that octopuses is generally better accepted (odes is kinda weird in English).

      --
      This signature is pure win!
    14. Re:Symantec is saying this? by Dogtanian · · Score: 1

      I have noticed a huge difference in how my mom's computer handles virii

      Viri.

      As far as I am aware, the plural of virus is viruses. Nothing more.

      This article also disagrees with you, though I'm not claiming WP as gospel.

      --
      "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
    15. Re:Symantec is saying this? by Anonymous Coward · · Score: 1, Insightful

      Comrade Obama

      Ooops! There went any hope you had of credibility...

    16. Re:Symantec is saying this? by ae1294 · · Score: 2, Informative

      uninstall Norton

      I've seen a number of computers that appear to be setup right but will not work until you uninstall Norton.. I'm not really sure how/why that could happen but it's not a settings problem.

      O and if that doesn't work, lspfix found here http://www.cexx.org/lspfix.htm if you don't already know as it will save you a lot of time and I know in your type of job your boss is up your ass about getting people off the line but the problem is though you are trying to fix it over the phone so how do you get the program to them... DOH... sorry...

    17. Re:Symantec is saying this? by Jeff+DeMaagd · · Score: 1

      It isn't just about someone saying we need their product. It would be like McDonald's saying they're better than their competition, if you haven't noticed, McDonald's doesn't actually say that. The problem here is that one of the worst AV offenders is telling us that they are better than the others. To claim they have high quality, they should at least have some positive qualities.

    18. Re:Symantec is saying this? by ae1294 · · Score: 2, Interesting

      Yes it is better than older versions but .... you're doing it wrong

      download and run this - http://secunia.com/vulnerability_scanning/personal/

      It will tell you what programs you need to update. It will tell you every 1 to 3 days that you have a problem with Word, Excel, IE, Flash, Adobe Acrobat, etc, etc and really need to download the update from which ever companies website. It's made me decide to switch to Linux just out of shear annoyance... It's really funny how the update programs that litter my process list don't tell me this information for at least 1 to 4 weeks as I'd really like to know sooner... Can a brother get a damn RSS feed or something?

      More than likely all of the above apply; Your mom is using IE, has an old version of Flash, Java, and Shockwave installed or has malware installed that is not detected yet. If you or your mom like the War3z then you more than likely have something not detected. A lot of stuff doesn't get added for a long long time when it doesn't break anything.

    19. Re:Symantec is saying this? by Kees+Van+Loo-Macklin · · Score: 1

      It's not just AV software. The entire software industry operates this way.

      1. Shovel feature-rich bug-ware onto unsuspecting schlubs to build "brand" (especially in the enterprise/IT market where the person purchasing the software is often not the person who has to use it, so they make decisions based on feature list and brand name rather than quality) 2. Wait for hobbyists, researchers, or smaller companies to figure out how to do it right 3. Buy their companies 4. Repeat

      Remember when Norton was actually decent? It was before Symantec bought them. After the acquisition, Symantec went back to Step 1 and gradually bloated and encrapified the antivirus. Now they are on Step 2. I wouldn't be surprised if they bought up someone like TrendMicro soon, spouting promises of a glorious and euphoria-inducing Norton/PC-cillin integration.

      -- 77IM

      They already have, they bought up Sygate and shut it down, since it was competing with their firewall product. Now they are supposedly impementing some of sygate's technologies, but honestly I just no longer trust Nortons products. Sygate Personal Firewall

      --
      It's not what you know. It's not who you know. It's what you know about who you know.
    20. Re:Symantec is saying this? by nine-times · · Score: 4, Insightful

      What went wrong? Why does this industry suck so badly? Anyone have any insight?

      Disclaimer: I'm not any particular expert.

      My guess is that at least part of the problem is that the only thing that AV software seems to do well is basically signature-based detection, which they had down pat a couple decades ago. So for the past few decades, mostly AV software only needed updates to work with new operating systems, bug fixes, and new signatures.

      Now the only real problem with that is that these companies all want to release a new version of their software every year and have everyone re-buy it, because (for psychological reasons) people will pay more for that (or a subscription to receive "free" updates) than they'll pay for signature updates. This puts the companies in a position where it makes sense to throw some new bells and whistles into their product every year, whether or not they're sensible or effective. That leads to bloat.

    21. Re:Symantec is saying this? by Sfing_ter · · Score: 1

      Really? No fuckin' way!

      --
      A computer once beat me at chess, but it was no match for me at kick boxing. Emo Philips
    22. Re:Symantec is saying this? by Ant+P. · · Score: 1

      Wouldn't it make more sense to have an only-scan-on-write feature for executable files? No sense checking them when they're read if they get exec'ed 30 times a day and updated only once a month.

    23. Re:Symantec is saying this? by DarkHorseman · · Score: 1

      Well I was speaking of the fact that It has caught maybe two or three serious infections, and removed them successfully, but my mom's however is running terribly slow and she is restricted from command prompt, regedit, and changing the background from telling her that she needs to buy XPAntiVirus 2009. I've removed the infections manually from hers, but if she'd just invest in a decent AV program, it prolly wouldn't be infected now...

    24. Re:Symantec is saying this? by berzerke · · Score: 1

      I'm suspecting they are not. I'm doing a AV research project for my LUG, and at least some of the results I'm getting in my tests differ markedly from the link you posted. First problem is the test isn't dated. From the comments, I would say it was released about September 3, 2008. But that's a minor point.

      Let's take a look at the speed results, since they are the easiest to compare meaningfully. In their tests, AVG is given a good scan speed rating, yet my test results show it to be dead last among the 7 I'm focusing on. ClamAV is given a poor rating, yet in my tests (using WinClam to make things as fair as possible considering all the rest are Windows only), AVG makes Clam look fast by comparison, and Clam was the second slowest! Avast is given the same speed rating as AVG, yet in my tests, Avast is only slightly slower than Avira, which is given the highest scan speed rating, something my tests confirm. For any that care, Comodo won the speed tests, a program VB didn't bother testing.

      Admittedly, I'm using more current versions then they did, but the results shouldn't be THAT different.

    25. Re:Symantec is saying this? by spinkham · · Score: 2, Insightful

      Scan on read is the important one, because you get virus updates every day, and a month from now you may detect something you didn't detect on write.

      Really though, the important one is it do in-depth scans periodically, as most scanners find many more things on a scheduled scan as the real-time scan.

      --
      Blessed are the pessimists, for they have made backups.
    26. Re:Symantec is saying this? by raddan · · Score: 1
      There are two reasons:
      • Determining if a program is a virus is equivalent to the Halting Problem. Given that, antivirus apps use heuristics instead, which unlike algorithms proven to be correct, sometimes give the wrong answer, but in general can decide with an acceptable degree of certainty.
      • It's hard to find figures for this (so, to the pedants out there, yes, I am pulling this out of my ass), but I suspect the rate at which malicious software is being written is increasing, because there are real financial incentives for virus-writers now. So the time cost in determining whether a given heuristic will give false positives or not is going through the roof. It's not surprising that AV vendors cut corners, or just don't do it right. How many possible variations of Windows XP SP3 do you think there are?

      I personally think that AV is in a losing battle. While many here have pointed out that an end-user can be "gamed" into installing malicious software in a theoretically secure system (a problem that will probably never be solved), it doesn't change the fact that Windows is particularly easy to write viruses for. My personal choice is: don't run Windows. There are some security precautions I must take with Linux and OpenBSD, but in general, I mostly need to worry about whether I am an idiot—not whether my computer is failing me behind my back.

    27. Re:Symantec is saying this? by abradsn · · Score: 1
      Your Question: Why is virus fighting software so sucky?

      The reason is that viruses are plentiful and always changing or mutating if you will. This is difficult to combat with one software package.

      This makes for a moving target that can only be hit as an after thought, sort of like a vaccine developed for a real virus after it has been around for a while.

      There are several layers to security. Different attacks need to be filtered out at different layers. Each scan takes time and adds to the suckiness of the virus fighting software. Especially given that most stuff is not virus related.
      • Point of entry.
      • Input
      • Processing Execution
      • Output
      • Point of exit

      I wish I had some more time to go into it now, but sadly I have too much to do right now. Just compare it to your own home security and look for the ways to break through it and you'll get some more insight that way. Think about how much easier it is to bypass security efforts such as strong doors by going through a whole in the wall, etc.

    28. Re:Symantec is saying this? by nametaken · · Score: 2, Informative

      I called ESET (US) to buy their product, they couldn't sell it to me. Pretty typical, they referred me to some shitty online retailer. I called my CDW rep (as I often do spending larger $ amounts), and I actually had to introduce him to their product. They got it worked out, and now CDW sells ESET products. Anyway, it was ridiculous... CDW has pretty much everything, (they're just usually not the cheapest), but they had nothing for ESET in the DB, which I found amazing.

      In the end I'm really happy that I chose their AV solution. The distribution and management server and console are fantastic. I have zero problems with the client and it has a small footprint. I don't miss Symantec one f'ing iota.

    29. Re:Symantec is saying this? by Opportunist · · Score: 1

      Actually, speed is not so trivial to compare. There's a simple reason for this: Packers. Especially runtime packers and how they are treated can make a world of a difference in detection.

      There are essentially two ways to detect malware: Either by a CRC like method (i.e. whether this file is EXACTLY the one I'm looking for) or signature/behaviour based detection. Both have advantages and drawbacks. CRCs are lightning fast and have a fairly small footprint in your signature file (and its ram needs), but work only on exactly that file. It works surprisingly well, considering the days of "real" infectors and morphing malware are mostly past, today you're essentially dealing with standalone malware running in the background. Still, the moment you change a single byte, pack it or the version changes, you won't detect it anymore.

      Signature/behaviour usually means comparing parts of the trojan with patterns or even running it through a virtual machine to see what it does. As one may assume, this takes a lot longer and also consumes a lot more resources, but it allows you to detect new variants, and in case of a VM even lets you ignore possible packing algorithms (because you'd simply have the trojan unpack itself).

      AV suits without a VM usually have unpacker for various runtime packers. Every time UPX, FSG and others get updated, they have to write new unpacking algos. And depending how good those algos are (try to write a fast unpacker for FSG in C and platform independent... it's a headache, it relies heavily on x86 assembler quirks), those engines get faster or slower.

      Usually you have a mix of both, i.e. a VM stripping the runtime packer then running the result against a CRC engine that contains the CRC of an unpacked version or throwing it at the pattern matcher.

      Now, you can of course simply throw a sample you have into every possible runtime packer and create a CRC of the packed trojan. That's how some AV suits do it. They don't unpack, they don't VM, they simply have a CRC for every possible variant of a trojan (and likewise boast they find fantastic numbers of trojans... sure, if every trojan counts as 20...). This is, as one may assume, lightning fast. But also prone to let new variants slip past. You will never find an updated version of a trojan with an old sig ("old" meaning here "from yesterday, and you got the trojan today before you could update your sig file"). Likewise, a scanner with a full VM that would most likely detect new variants easily because it does not CRC at all but unpacks and checks behaviour would fail at your test because it is, by comparison, slow and has a memory footprint that makes Adobe product look like saints.

      It's quite similar for ordinary packers, but to a lesser degree. Here the speed depends more on the AV suits' ability to allocate ram sensibly.

      So speed is maybe not the easiest way to compare AV suits. It highly depends on what you feed it.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    30. Re:Symantec is saying this? by cybernanga · · Score: 1

      Octopi surely? ;-)

      --
      www.Buy-Proxy.com - A "buyer-driven" global marketplace.
    31. Re:Symantec is saying this? by MemoryDragon · · Score: 1

      There ones was a nice little tool, AtGuard it did what it was supposed to do with a lean user interface which did not get in the way, it had 5 MB. One day the atguard people said Symantec has bought them and it came out as Norton Whatever, the next version was 150 MB with a bloated UI from hell which was supposed to make things easier, but made it unusable, it bogged down the machine and deep hidden somewhere was still an option to reach the original ui. Needless to say, after that I never touched any Symantec software anymore. As for Norton Antivirus, I scrape it off from any machine where I can find it, it is simply the worst of almost all of them, not that the others are better but there are at least leaner alternatives which do not have the UI-ritis from hell!

    32. Re:Symantec is saying this? by b4dc0d3r · · Score: 1

      Plural of virus is pwned. Everyone knows this.

    33. Re:Symantec is saying this? by Crayon+Kid · · Score: 1

      Why does this industry suck so badly? Anyone have any insight?

      Windows is a wildly popular OS but unfortunately improperly secured, which combined with the rise of network connectivity and the fact Windows users tend to install things they found "on the net", has combined into the perfect malware platform. It also doesn't help that there are a miriad applications for Windows, with varying levels of quality, many of which re-invent the wheel instead of relying on common libraries, and thus reintroduce the same vulnerabilities over and over.

      What to do about it? Why, of course, let's attempt to classify ALL possible pieces of malware out there and attempt to keep track of them AFTER they've entered your PC. 'Cause that makes much more sense than, say, DEP and ASLR, mandatory whitelists of software that is allowed to run, or *gasp* FIXING bad software.

      In today's day and age blacklisting is utterly stupid. It may have made sense back in the 80's and 90's when there was much fewer malware, but they have grown exponentially since then.

      Right now the antivirus companies are just running a protection scheme and interested in perpetuating the status quo. They don't want malware to go away. Malware is their bread and butter.

      --
      i ate crayons when i was a kid and now i have two braincells and the blue ones taste nicer
    34. Re:Symantec is saying this? by WuphonsReach · · Score: 1

      I think you are doing something horribly wrong. I haven't had a virus in 15 years or so.

      That you know of.

      There's a lot more infection vectors then there were 5 years ago. Even with all of the security patches over the years, we're still losing the race to lock things down before for-profit crackers manage to exploit things. And they're a lot more subtle then they used to be. A lot of the trojans, key loggers, and the like are silent installs with no outward signs (other then network traffic).

      Early half of the 2000s, we saw nary a single infection in our company and associates. Second half of the 2000s, infections galore. It's not the end of the world, but it's not a pretty sight either at the moment. My mental bet is whether javascript and Flash will end up as pariahs by 2015 (which will pretty much kill ad revenue).

      Lock your systems down. Disable javascript, flash, and Adobe PDF (3 of the common vectors). Take preventative actions like making backups, snapshots, and doing offsite storage.

      But don't make the assumption that you've not been infected.

      --
      Wolde you bothe eate your cake, and have your cake?
    35. Re:Symantec is saying this? by GigsVT · · Score: 1

      I haven't had adobe reader installed on my system during any of those 15 years either. The linux version kind of sucked.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  3. I don't even use antivirus... by Bourdain · · Score: 3, Informative

    except the one at www.virustotal.com when on rare occasion I encounter a suspicious file

    1. Re:I don't even use antivirus... by cbiltcliffe · · Score: 2, Informative

      You mean the 39+ at virustotal.com when you encounter a suspicious file....

      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
    2. Re:I don't even use antivirus... by Bourdain · · Score: 1

      lol -- i was really referring to one that resides on my machine scanning every file i access, etc. you're absolutely right

    3. Re:I don't even use antivirus... by node159 · · Score: 1

      Not running as Admin will stop most malware/viruses dead in there tracks.

      Combined with using on-demand scanners for the odd suspicious file and you'll be fine.

      The detection rate on popular AV software is shockingly bad from what I have seen when using Virustotal.

      --
      GPLv2: I want my rights, I want my phone call! DRM: What use is a phone call, if you are unable to speak?
  4. Predictable much? by Inf0phreak · · Score: 5, Insightful

    Of course they say that. They are in the business of scaring people into buying their crap so they think they are safe -- when in actuality their vict^Wcostumers get pwned by exploitable holes in IE anydangway.

    --
    ________
    Entranced by anime since late summer 2001 and loving it ^_^
    1. Re:Predictable much? by Kjella · · Score: 1

      Exactly, they'd say exactly the same even if Microsoft's solution was wonderful and Symantec was left selling rocks to keep tigers away. I think it's a smart move by Microsoft in crunch times, it's lowering the cost of using the platform without lowering the income of Microsoft. Also, analyzing viruses gives them lots of information on bugs they ought to sort out and patch in the source software anyway. By baking it into the cost of Windows they're basicly giving themselves free market share, and there's no real teeth to antitrust.

      --
      Live today, because you never know what tomorrow brings
    2. Re:Predictable much? by PopeRatzo · · Score: 4, Funny

      Symantec Exec Warns Against Relying On Free Antivirus

      And Sony exec says all the movies on TPB are horrible quality. Ubisoft claims playing cracked games can cause skin rashes and your nuts to fall off.

      --
      You are welcome on my lawn.
    3. Re:Predictable much? by uxbn_kuribo · · Score: 1

      Why not? It's been working for McAfee for 20 years now. I mean, the amount of fearmongering that the antivirus industry has perpetrated is staggering. True, they do it because it works--- Look at how the Freedom Act got passed after the 9/11 and terrorism fearmongering. If you make people afraid, and offer them a solution, many will meekly follow.

      --
      No portion of this post may be rebroadcast without the express, written consent of Major League Baseball.
    4. Re:Predictable much? by hairyfeet · · Score: 5, Interesting

      And you just hit right on the head the biggest security measure you can do-get them off IE! I have found by getting them off IE, either with FF, Seamonkey(the older folks seem to prefer its Netscape style layout to FF), Kmeleon(for older machines) or Flock(for those into social networking) the rate of infection goes WAY down with my users.

      The second biggest security advice I can give is don't make your users think. I have Comodo set to auto scan nightly based on their usage patterns, Spybot set to do the same, Foxit does its own updates, Windows set to autoupdate, etc. I have found that by relying on the user as little as possible it helps to keep the system up to date and less of a target. Relying on the user is how so many end up with a four year old out of date Symantec "product" as the only AV on a users machine.

      But I personally think it is funny that the head of Symantec is warning about free AVs, when oftentimes his "product" will drag a machine to its knees worse than any malware infection! When I hand the customer a box that previously had Symantec their machine with something like Comodo installed the first thing they comment on is how much faster their machine is, which is kinda sad, as once upon a time (during the days of DOS and Win9X) Norton was a sign of quality. But like most things Symantec touches Norton turned to crap. BTW, is there any product the Symantec bought that hasn't turned to crap?

      --
      ACs don't waste your time replying, your posts are never seen by me.
    5. Re:Predictable much? by magamiako1 · · Score: 2, Informative

      Unfortunately, your post is terribly worded. There haven't been as many holes in IE over the years as some other browsers.

      FF3.5: 0, currently (it just came out 2 days ago)
      FF3.0: http://secunia.com/advisories/product/19089/ 81 vulnerabilities
      FF2.0: http://secunia.com/advisories/product/12434/ 154 vulnerabilities
      IE6: http://secunia.com/advisories/product/11/ 154 vulnerabilities
      IE7: http://secunia.com/advisories/product/12366/ 84 vulnerabilities
      IE8: http://secunia.com/advisories/product/21625/ 8 vulnerabilities

      It's clear that IE and FF have the same general history with vulnerabilities, with the earlier products being much less safer than the newer products. Combine IE7/8 with Vista's UAC Protected Mode and you have further protection against system destruction due to a vulnerability.

    6. Re:Predictable much? by Opportunist · · Score: 1

      Well, your nuts don't fall off but you get impotent. I got proof... erh... I mean, I heard it from a friend who plays cracked games...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    7. Re:Predictable much? by orngjce223 · · Score: 1

      in actuality their vict^Wcostumers get pwned by exploitable holes in IE anydangway.

      Yes, and their costumers get pwned all the time because they installed the AIEEE-brand faux fur ruffles instead of the fiery foxhair ruffles.

      --
      Note: I was 13 when I wrote most of this. Take with several grains of salt.
    8. Re:Predictable much? by westlake · · Score: 2, Interesting

      And you just hit right on the head the biggest security measure you can do-get them off IE!

      What - precisely - are the problems you see with IE 8?

      Firefox has not been proven immune to attack. Security Advisories for Firefox 3.0

      Is the technology of the browser still the most significant line of attack?

      Does IE 8 Equal Safer Surfing?

    9. Re:Predictable much? by Arith · · Score: 1

      Most kids who play Ubisoft games have horrible skin rashes and are nutless ANYWAY.

    10. Re:Predictable much? by Anonymous Coward · · Score: 1, Interesting

      IE has a pretty bad security track record. It may be that Microsoft is getting better at security... but anyone who has had to clean up a PC infected simply due to running IE6 is going to be a bit hesitant to trust anything labeled IE.

      Chrome has similar anti-phishing features to the ones listed. Also, IE is the most popular browser on any survey I have seen, so switching means switching to a minority, which will be a less appealing target: FF's security isn't wonderful -- it seems to be more based on fast responses to bugs rather than wonderfully good code -- but when it had less than 10% of the browser market, no one bothered to attack it. Even though those other browsers may be vulnerable to some of the same exploits due to sharing code with Firefox or Chrome, very few, if any, attackers are going to make a, say, Flock version of their exploit if it takes more time for almost no gain.

      There is also the unrelated point that a lot of people (well, probably mostly web developers) are against users using IE as Microsoft is still dragging their heels on web standards.

    11. Re:Predictable much? by Sfing_ter · · Score: 2, Interesting

      Here's their problem - the malware/virus guys have been working against their products for so long now, they KNOW how they work, and with the level of embededness these programs have in the operating system, the m/v guys have figured out now all they have to do is exploit the security software - they can handily shut it off while making it appear to the user it is still on ... ahem... and do what they want. Having cleaned some very nasty stuff off of both Symantec's and McAfee's premiere CONSUMER products that were up to date and "working" it really makes you wonder just wtf! Of course this make the clients REALLY angry when you tell them the product they just bought/"LICENSED" for 2 more years at a DISCOUNT price of $80 a piece of crap and allowed the miscreant malware to molest their system. Why oh why do they NEVER call the company they just paid for support - because the AV Corp tells them TO GO ONLINE AND FOLLOW THE INSTRUCTIONS ON THEIR WEBSITE - in most cases the sites are blocked ... aaaaaaaaaaaaaaaaaaaaaaaaaaahahahahaah. /faceplant on desktop/

      --
      A computer once beat me at chess, but it was no match for me at kick boxing. Emo Philips
    12. Re:Predictable much? by jimicus · · Score: 1

      Ubisoft claims playing cracked games can cause your nuts to fall off.

      I wondered why that happened.

    13. Re:Predictable much? by CAIMLAS · · Score: 1

      I can't speak for him, but I've seen a handful of Vista machines with IE8 (and up-to-date Symantec software) very severely broken by malware. Often, it's to the point where IE is not only useless but does not function at all: crash, hang, etc. on startup and so on. Even after removing a dozen or so 'add-on bars' it's still broken.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    14. Re:Predictable much? by rts008 · · Score: 1

      What - precisely - are the problems you see with IE 8?

      It does not automagically replace the IE7, IE6, and older IE installs still in use.

      Normally I would be among the MS basher crowd, but I will readily admit that MS has made big strides in improving their OS and Browser security with Win 7 and IE8...I've heard mostly real good things about both.

      However...
      I see your comment as being deliberately obtuse, as the MS/Windows world is fragmented by users sticking with the older, more vulnerable software versions.

      If IE8 was exclusively used by all of the IE users, you might have a point, but that is far from the case.

      Is the technology of the browser still the most significant line of attack?

      Yes, see above.
      As long as any versions of IE older than IE8 are being used, the browser is still the big doorway to stage an attack through.

      Personally, I've become too spoiled by GNU/Linux and FOSS to ever go back to any MS solution, but that's just me.
      I have been favorably impressed with what I have heard about Win 7 and IE 8 though, just not enough to think of using them myself.

      --
      Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
    15. Re:Predictable much? by PopeRatzo · · Score: 1

      Happy Independence Day, Opportunist. Be careful with the sparklers tonight.

      --
      You are welcome on my lawn.
    16. Re:Predictable much? by hairyfeet · · Score: 1

      Exactly and as we have seen many times in the past one of the favorite attack vectors for malware these days is hijacking a legit page's ads and them using them to probe for vulnerabilities and pour malware through any and all holes they find. I give my users FF with ABP and that hole is plugged, plus it makes their surfing experience nicer.

      Lastly let us not forget that MSFT boned Win2K users to try to force them to move to XP by leaving them with nothing but the scourge known as IE6. I still have a lot of business customers that are quite happy with Win2K or have just recently migrated to WinXP. Considering their track record of boning their customers to try to force upgrades I honestly don't trust them not to screw XP when Win7 comes out. There are tutorials on the Kmeleon forums on how to run Kmeleon on anything from Win95 up, and the new Kmeleon CCF ME comes with ABP built in. By getting my users used to having a non IE browser it makes migrating them in case their OS gets abandoned by MSFT that much easier.

      This way if Mozilla bones Win2K like MSFT did, they still can choose Kmeleon, Seamonkey, Opera, etc. And by having a diversified ecosystem it makes it that much harder for malware to target them than a strictly IE ecosystem. In the end I need to do what I believe is best for my customers and I feel that is anything BUT IE. I have had to clean up IE messes one time too many to deal with IE again, thank you very much.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  5. Antivirus-free for 15 years by Anonymous Coward · · Score: 2, Insightful

    Free of free antivirus, paid antivirus and viruses, because I want my computer's CPU to do something useful.

  6. In other news by bmo · · Score: 5, Funny

    Microsoft warns against free operating systems. "They're so inferior! Look at ours, it runs the London Stock Exchange...oh wait."

    --
    BMO

    1. Re:In other news by cenc · · Score: 4, Funny

      Some sources say that over 80% of desktop computers are infected with a virus called Windows.

    2. Re:In other news by sirroc · · Score: 5, Funny

      Some sources say that over 80% of desktop computers are infected with a virus called Windows.

      It was 90% ten years ago. Virus removal takes a very long time. Just ask Symantec

    3. Re:In other news by AnyoneEB · · Score: 1

      Some sources say that over 80% of desktop computers are infected with a virus called Windows.

      Hey, that's my line! ;-)

      --
      Centralization breaks the internet.
  7. Be Afraid! Buy Our Product! by rbochan · · Score: 5, Insightful

    If Symantec's "security" security programs were worth a damn, the "free" products wouldn't stand a chance. So far, that hasn't been the case eh?

    --
    ...Rob
    The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
    1. Re:Be Afraid! Buy Our Product! by nurb432 · · Score: 1

      I disagree as even if they were good, there are still people that want OSS solutions, especially in the security area, so they can audit the code.

      --
      ---- Booth was a patriot ----
    2. Re:Be Afraid! Buy Our Product! by Anonymous Coward · · Score: 1, Funny

      I use an OSS solution that's quite effective, it's called Linux...

    3. Re:Be Afraid! Buy Our Product! by TheRaven64 · · Score: 4, Insightful

      I disagree. How many computer users are able to make an accurate judgement between two pieces of antivirus software? When you decide to choose one AV program over another, what metrics do you use?

      --
      I am TheRaven on Soylent News
    4. Re:Be Afraid! Buy Our Product! by maxume · · Score: 2, Interesting

      You are mixing stuff. On Windows, ClamAV is the only OSS solution, and it doesn't (yet) have decent support for on-access scanning (It is possible to use WinPooch to do it, but WinPooch is unmaintained and not compatible with Vista or XP SP3). This is mostly because the developers of ClamAV are more focused on using it for server side email scanning and so forth.

      So sure, an OSS solution for on-access scanning on workstations would be attractive for lots of reasons, but there isn't one right now, so it doesn't really matter.

      --
      Nerd rage is the funniest rage.
    5. Re:Be Afraid! Buy Our Product! by Anne+Thwacks · · Score: 5, Funny
      When you decide to choose one AV program over another, what metrics do you use?

      two criteria:

      a) If made by Norton, Symantec, or is sold at PC World, I wouldn't touch it with a barge-pole.

      b) If it costs money, I won't touch it with a barge-pole.

      c) It I install it, and it sucks, it goes out.

      I have a large stock of unused barge-poles, please see my e-bay shop.

      --
      Sent from my ASR33 using ASCII
    6. Re:Be Afraid! Buy Our Product! by funkatron · · Score: 1

      Price, convenience and effect on system performance. The button to make windows stop checking for antivirus wins on all three.

      --
      "Welcome to our world. We are the wasted youth. And we are the future too." Yes, I know these are stupid lyrics.
    7. Re:Be Afraid! Buy Our Product! by Morphine007 · · Score: 1

      Simple: Is one of the products made by Norton? If so, pick the other.... I'll never get over buying a gaming rig in the late 90s, solely for the purpose of playing Quake and another FPS whose name escapes me, and having to spend hours wiping and reinstalling everything on the computer, simply because Norton AV had decided that it should consistently use over 80% of the system resources, and refuse to turn off for any period.

      That damned program was more invasive and crippling than the vast majority of the viruses it was designed to protect against >.<

    8. Re:Be Afraid! Buy Our Product! by Opportunist · · Score: 2, Funny

      c) It I install it, and it sucks, it goes out.

      You obviously never tried to uninstall Norton Antivirus. :)

      Although, I have to admit, their product improved considerably over the last 2 years. Instead of just saying "They got a really good looking box" (because I should not say anything bad about them), I can now also say "and you can easily get rid of them now too!"

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    9. Re:Be Afraid! Buy Our Product! by LVSlushdat · · Score: 1

      You want to talk annoying.. We have several workstations at work with Redhat (RHEL3), which run a heavy OpenGL modeling program. We just got word of an security audit finding that we have to run AV on these machines.. And they stipulate Mcafee (we run Mcafee on our windows boxes) LinuxShield... What a piece of sewage!! But for this security requirement I'd be crazy to waste cpu cycles on AV on Linux. I can see running AV if the Linux machine is a mail-handler, but not these systems....

      --
      THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
    10. Re:Be Afraid! Buy Our Product! by umeboshi · · Score: 1

      The job of a virus scanner is to scan files for virii, not to monitor the filesystem for changes. It seems that one of the major problems of windows, compared to other OS's, is that there is not a good ecosystem of simple utility services. In a linux environment, it's easy to use fam/gamin to be notified of filesystem changes, and then get the virus scanner to use fam/gamin instead of writing the code necessary to do the filesystem monitoring.

      In the absence of such an environment, in order to provide similar functionality, the antivirus developers must write the filesystem monitors themselves. This is also true for antispyware developers, etc. This can cause problems when these programs are from different vendors, and each program has its own means of monitoring the filesystem, which can cause unnecessary lag and memory usage, and sometimes competition over which process get access to which files (causing the system to become less responsive).

      These statements may not be as true as they once were, at least with respect to filesystem monitoring. I don't really have much experience with any version of windows after xp, and only limited experience with xp. Regardless, the manner in which commercial software is developed, marketed, and distributed sometimes makes it difficult to use third party "middleware" with a commercial solution. Often, if such middleware isn't developed by Microsoft, and present or available for the target system, the developers must make their own solution. ( http://www.clamwin.com/content/view/35/27/ -- here we see that the clamwin developers are being "forced" to do exactly this)

      (I was just looking and came across this article - http://srikanthtechnologies.com/articles/dotnet/file_system_monitoring.html)
      It seems that there is an api to do the file system monitoring, but not yet any standard service to perform the action, which is the critical difference.

      With regards to Winpooch and XPsp3 (and likely vista, win7, win8 ...) you may want to read the third post on this forum thread: http://forum.sysinternals.com/forum_posts.asp?TID=14895

      This is likely the main reason that development on winpooch has stopped.

      Even though winpooch is dead, the interaction between winpooch and clamwin demonstrates an appropriate separation of responsibilities. Winpooch monitors, and clamwin scans. So, winpooch doesn't have to scan (as it can call clamwin for that, or another drop-in replacement) and clamwin doesn't have to monitor the filesystem, as it can rely on the monitoring program, in this case winpooch, to call it on alterations in the filesystem.

      It would be nice if the clamwin developers were making the filesystem monitor that they are now having to develop as a separate component (even if distributed with the scanner), so that other programs could plug into it, saving them the trouble of having to develop their own solution.

    11. Re:Be Afraid! Buy Our Product! by maxume · · Score: 1

      If an integrated solution goes 5% faster, I'd prefer it. If it makes it harder for an attacker to replace my scanner, I'd prefer it. And so on.

      A purely monolithic structure is unlikely to be the right structure, but so is a pure component structure. I'm not informed enough about the situation to know if the current situation represents a deficiency, or if it is the accidental result of a series of reasonable compromises (in either case, the AV vendors may prefer to write an integrated system).

      On another level, I'm not sure there is a huge difference between an API that provides callback hooks or notifications (I think this is what Windows provides) and a service that calls another API or service.

      --
      Nerd rage is the funniest rage.
    12. Re:Be Afraid! Buy Our Product! by BollocksToThis · · Score: 1

      I use a closed source solution on all systems I use - it's called "not being a dumbass". As soon as I can find a way to install it on other human brains, I'm going to make a fortune.

      --
      This sig is part of your complete breakfast.
  8. Of course... by mario_grgic · · Score: 2, Funny

    they would know since they are the major malware authors. Duh.

    --
    As the island of our knowledge grows, so does the shore of our ignorance.
    1. Re:Of course... by cbiltcliffe · · Score: 2, Insightful

      As much as it makes sense from a tinfoil hat perspective, I don't think Norton/Symantec writes any viruses at all.

      Why?

      Because if they did, you would expect their security software would actually be at least marginally functional.

      We all know it's not.....

      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
    2. Re:Of course... by TheRaven64 · · Score: 2, Interesting

      Faulty logic. You're assuming that they are capable of writing good malware, but not capable of writing good anti-malware software. It's more likely that their malware sucks just as much as their other products, and so doesn't proliferate in the wild.

      --
      I am TheRaven on Soylent News
    3. Re:Of course... by Opportunist · · Score: 4, Insightful

      I know that myth stays in circulation, but trust me: AV companies do not write malware. For two reasons:

      First, AV companies do talk a lot. Not only at conferences. There's a well built and solid network of sample exchange between them. Of course, you delay it a few hours or a day before you forward your new samples to the others so you can have a 'first', but a global malware detection array is in nobody's budget possible. So they split the world and detect together. Should it become known that you spew malware yourself, you're OUT. And that means you're dead.

      And second, why bother the cost? You get the malware for free anyway. There are people who make it their (illegal, but who cares?) business to write and spread it. Why should I invest money into something I get free of charge?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    4. Re:Of course... by Opportunist · · Score: 1

      Does not compute.

      At best, you could score a 'first'. Because your peers (i.e. other AV companies) would be very pissed if you didn't keep your end of the bargain. You don't hand over your sample, you won't get mine, prepare for Chapter 7. If there's only a hunch that you might have kept a critical sample from the others, they will use your old signatures and scan it as soon as they get a hold of it, and help you god if you find it with a week old sig!

      So you're, at best, a day ahead. Let's assume for some odd reason your customer cares at all. Like, say, it's conficker or something. You know why your customer cares about conficker? Because it's spread out widely. The chance to catch it is pretty high. There's a LOT of logistic behind it to keep it in circulation. So, to create a trojan your customer might care about, you'd have to invest a LOT of resources into a distribution network, you'd have to write a fairly quickly spreading trojan, using critical exploits, and all the while all the various people involved would have to ignore that them blabbing about it could cost your head (and thus a few 1000 quid extra on their paycheck would be petty change compared to it).

      If it's not something conficker-like but just a trojan you 'discover', nobody cares. Not even the other AV companies. A trojan that's not spread is a non-issue. Sure, all want to include it in their signatures (if only to look good next time someone does a scanner comparison against even the most obscure malware ever created), but it's anything but critical. And, trust me, your customer can't care less.

      Be honest: Is it worth it?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    5. Re:Of course... by cbiltcliffe · · Score: 1

      No, I'm assuming that if they wrote malware, then their anti-malware software would have a jump on definition updates for all malware that they've written, and therefore be certain to catch said malware.

      Since it doesn't really seem to catch much malware at all, I can only assume that they don't write much - if any - malware.

      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
  9. Bloated by cuby · · Score: 2, Interesting

    During my windows time, I stopped using Norton because it was useless and bloated. In fact, anti-virus was the reason I ditch windows.

    --
    Math is beautiful... e^(pi*i)+1=0
    1. Re:Bloated by t2000kw · · Score: 1

      I've fixed several infected systems that have been running Symantec AV. I use the free Malwarebytes Anti-Malware to clean up the problem, then install Avast or PCTools free version. AVG is also OK, but I had some issues between it and Windows Vista. For a firewall, I use the free version of ZoneAlarm. As for bloat, that was the first reason I turned away from Symantec products, even though I could pick their products up for less than a third of their price. McAfee wasn't much better with the bloat issue, either, but was a bit faster in my opinion. As for Symantec's recommendation to not trust free products, there's a conflict of interest in them telling me to use their products instead of free ones, isn't there? So why should I trust their statement(s) when they stand to profit from my following their advice?

  10. Rock and hard place by owlnation · · Score: 5, Insightful

    If there choice were only: install Symantec or get a virus, then that's a really difficult choice. I'd be inclined to risk the virus, since Symantec invades and slows your system in a worse way than many infections.

    Fortunately, there are many free anti-virus products that work better than Symantec. It's a no-brainer choice. Free is cheaper and better.

    I have no understanding of how Symantec remains in business. There's something deeply wrong with that.

    1. Re:Rock and hard place by StarTux · · Score: 1

      FUD, they are good at it. Must have learned that from someone else...

    2. Re:Rock and hard place by GF678 · · Score: 2, Insightful

      I have no understanding of how Symantec remains in business. There's something deeply wrong with that.

      That's easy - software bundle contracts with all major computer vendors, branding and market exposure, plus they seem to always be available for interviews with '60 minutes' every time there's a trojan/virus outbreak like Conficker. This all culminates into ordinary people looking at anti-virus boxes on retail store shelves, seeing 'Symantic' and triggering that name from wherever they heard or saw it before.

      It's simple marketing, and the fact they're still in business means they're damn good at it. Just like Microsoft.

    3. Re:Rock and hard place by hitmark · · Score: 1

      symantec and microsoft, joined at the hip, imo...

      --
      comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
    4. Re:Rock and hard place by MightyMartian · · Score: 2, Informative

      I wish they were as good at creating AV software as they were at FUD. Symantec is an industry-wide joke, and the only reason I know of that it's still used is because of its management tools.

      I was looking at the email server security plugin for Exchange, and was just amazed at what a shitty product it was. It was like a brain-dead version of Postfix. It's very clear that whoever wrote it had little understanding of email security beyond scanning email for viruses. It was just a joke, but an incredibly expensive joke. I tried to sell the guy on the idea of taking one of the Pentium III's he had on a shelf, building a Postfix relay proxy that would be easier to administrate (I never saw a more UI-tarded application than this Symantec one) and considerably more efficient, effective and functional.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    5. Re:Rock and hard place by hitmark · · Score: 1

      and here i thought symantec was a virus, one that no pc maker seems able to keep of their install images...

      --
      comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
    6. Re:Rock and hard place by Hurricane78 · · Score: 3, Interesting

      I can explain that to you. It's called a delusional dominant reality.

      If you act as if you were the godking of antivirus, you will start to ignore your flaws. If you then are so strong in that belief, that you pull others into it, they will start to ignore them too.
      As you might imagine, this is quite easy with the uninformed masses, who never have seen anything else.
      I mean that "Dr. Norton" with his white doctor coat, his cool name, and all this... He looks so sure of himself. And others have it too. So it must be good. Ever if it is bad there, and there, and there, and there, etc.

      It's the same thing that makes you believe a medical doctor actually had any more competence than a better pharmacist. And him stating "there is no cure" except of "I did not go to a further training for the last three decades, and just don't know a cure, but there might be one, and we still have to find it", does not help it. (This is his delusional dominant reality in action.)

      It is also the thing that can make you good at dating, pickup, etc. (Don't hear to the Mistery method losers and their a million and one imitators. That stuff is outdated for at least a decade now.)

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    7. Re:Rock and hard place by Dremth · · Score: 1

      Why is paying for anti-virus software not illegal? Paying for protection; sounds a little bit like the mafia, huh?

    8. Re:Rock and hard place by loom_weaver · · Score: 1

      I have no understanding of how Symantec remains in business. There's something deeply wrong with that.

      They stay in business because most users don't understand computers and are afraid.

      I've cleaned up a few computers and whenever I mention that I don't even use anti-virus software they look at me in horror and say they could never do that. They also have the mistaken belief that as long as they have Norton installed that their computer is magically safe. They would happily trade 50% performance for that mistaken feeling of security.

      It's pretty sad actually. Does anyone have suggestions on the best way to educate and protect these terrified users?

    9. Re:Rock and hard place by FlyingBishop · · Score: 1

      The only time I've had a serious spyware infestation (on my parents' computer, about 4 years ago):

      Installed AdAware, SpyBot, spent hours poring over internet explanations (on an uncompromised computer.) Went out and bought them a Norton subscription. Problem solved.

      I know it's just one case, and it somewhat predates true free AV becoming widespread, but the fact is that Symantec's products do work as designed (they bring your system grinding to a halt so someone trying to steal your information won't.)

    10. Re:Rock and hard place by mcrbids · · Score: 1

      Every bit of your post makes sense, except for the "delusional" part.

      See, people have a basic problem of lack of information. When you meet somebody for the first time, you have no information available to work with other than that which is patently obviously in front of you. So you pretty much have to accept whatever assertions he/she/it makes, or else just not engage.

      What this means is that if you work out a direct, confident air that you can project as you are working with people, you'll quickly find that they will tend to accept you at face value - in this case, direct, confident, etc. For the most part, this works. But this mechanism is exactly how con artists make their play - they work out how to appear confident and trustworthy, even when they aren't. Some are so good at conning people that even when presented with evidence to the contrary, the victims still believe the con man and refuse to press charges!

      But the only thing that makes this mechanism "delusional" is when this face-value judgement is wrong.

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    11. Re:Rock and hard place by nine-times · · Score: 1

      I think it happens sometimes that, when you have a market that most of the consumers don't understand how to compare quality of different vendors, any vendor that seems common and "normal" also seems like a safe bet. Back in the DOS days, Norton Antivirus and Norton Utilities were very good products, and they gained a good reputation. They've sort of been riding off of that reputation ever since.

      So someone's grandma gets told by someone or other that she needs and antivirus. She doesn't even really understand what an antivirus is, let alone what would make one antivirus better than another. She goes to Best Buy and finds the shelf where all the AV products are. The only name she recognizes is "Norton", so she buys it.

    12. Re:Rock and hard place by Hurricane78 · · Score: 1

      Yes and no. You are absolutely right, that you can just be a con artist, and people will believe when you act confident.
      But what I meant is not, that the people that believe in you are delusional.
      But that you (e.g. Dr. Norton) can be delusional. Meaning that your product is in hard physical reality a piece of shit, but you think it is the best thing since sliced bread. That is a delusion, because it is not reality.

      Of course, because we all learn pretty much everything socially, this then becomes the actual reality for the people that believe in you. At least until they check the physical reality for themselves. (E.g. by actually getting big problems with the product, that you can't overlook anymore.)

      --
      Any sufficiently advanced intelligence is indistinguishable from stupidity.
    13. Re:Rock and hard place by CAIMLAS · · Score: 1

      The vast majority of people in the decision level ring in corporate IT these days were around at the nitty gritty level when Norton AV was a decent product. So they remember that and (likely) have little first-hand experience with the crap it's become due to Symantec.

      There's also just sheer momentum and advertising. Symantec is the 900lb gorilla, so everyone's aware of them. License upgrades are sometimes cheaper/more easily rationalized than switching to something else (especially when "your employees are skilled with Symantec, though!" reaches an exec's ear).

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    14. Re:Rock and hard place by rts008 · · Score: 1

      It's pretty sad actually. Does anyone have suggestions on the best way to educate and protect these terrified users?

      Yes, suggestions are a dime a dozen here.
      Useful suggestions that would actually work and be adopted however...that's a different story, unfortunately.
      It's become a very complex problem, and I would suggest the need for a working time-travel device to solve it completely.

      There is a lot of blame to be spread in many areas, so I will just stick with generalizations here.

      The mindset of 'user friendly', and marketing to 'everyone' that drove innovation, and the scramble for market share with PC's before networking was common to the now marketed home user, the internet being 'security paranoid' during it's boom, etc....Time machine needed here!

      ...because most users don't understand computers and are afraid.

      Solve this problem, and you're a lot closer to the answer to your question I quoted and replied to above.
      Far much easier said than done, I realise, but that is the root of the problem that needs attacked.

      Think long term strategy here, instead of immediate tactics. It's a little like turning around a loaded freight train that's traveling at top speed.
      Educate the users that you support (officially or unofficially) a step at a time. Don't overload them to where their 'eyes glaze over'.
      Try to get these issues addressed in school, ideally when the students are using PC's in class. Start them young!
      Preach it from every street corner while passing out cd's!
      Ooops! My GNU/Linux zealotry took over. Sorry!

      Really, the old, tired-but-true, worn out meme of:
      'Read the dialog boxes. Is it related to what you were doing?'
      'Research that 'free' app/*.exe before you download/install'
      'Don't open unsolicited emails, and especially their attachments!'
      "keep your stuff updated, and backed up!'
      etc...

      Don't think of your lack of total success as a failure, but as 'positive application of friction' to slow this Juggernaut, thus to eventually enable turning it around!
      Even MS has at least looked at the bandwagon, maybe even giving it a test drive from what I hear about Win7 with IE8!

      *goes back to street corner with box of various *nix Live CD's*

      --
      Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
    15. Re:Rock and hard place by mjwx · · Score: 1

      I have no understanding of how Symantec remains in business.

      It starts with Frank, Frank is a manager in charge of software purchases and he is given the task of purchasing AV software. Frank has a mate called Bob who sells anti virus software. Bob gets a bonus whenever he sells some Symantec products, the higher volume the more Bob makes. Seeing as Bob is a salesman and Frank is a manager neither of them really care about the products actual performance, Frank helps out his mate by buying the product (so called "networking") and Bob gets a bonus for selling Symantec software.

      The end result of this is that Mike, the sysadmin must buggerise around trying to fix bad AV software whilst Frank enjoys the nice bottle of wine sent to him by Bob which was paid for by the kickback he got from Symantec. Symantec sells to clueless PHB's, they found bribing resellers cheaper then developing a good product.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    16. Re:Rock and hard place by Cro+Magnon · · Score: 1

      I have no understanding of how Symantec remains in business. There's something deeply wrong with that.

      The power of the default. When you buy a computer, it comes with Symantec virus. The poor unsuspecting buyer thinks it's an anti-virus product and by the time it borks his machine, Symantec already has his money.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  11. Why should I buy by Anonymous Coward · · Score: 1, Informative

    Why should I buy something that locks me down in my own system. It's safe alright, but so is pulling the plug on the internet.

    1. Re:Why should I buy by westlake · · Score: 1

      Why should I buy something that locks me down in my own system. It's safe alright, but so is pulling the plug on the internet.

      Because you are not an over-confident jerk - the geek who never quite got around to installing the Cornflicker patch?

      The geek centers his life around his computer.

      To everyone else, it's just another household appliance - and automated security and maintenance tools make perfectly good sense.

    2. Re:Why should I buy by Opportunist · · Score: 1

      Funny. I wonder the same about our government sometimes.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  12. Getting the protection you need? by nurb432 · · Score: 1

    And Symantec's product does this? A good 1/2 of the people i have to go clean messes up are running that damned Norton.

    --
    ---- Booth was a patriot ----
    1. Re:Getting the protection you need? by Xeriar · · Score: 1

      Now be fair, many users get messed up because they install McAfee instead.

    2. Re:Getting the protection you need? by rkit · · Score: 1

      ah, so that's the other half!

      --
      sig intentionally left blank
    3. Re:Getting the protection you need? by hairyfeet · · Score: 1

      Preach brother! I can't count the number of times I have found a box running McAfee or Symantec "products" that would be infested with bugs. of course McAfee and Symantec would be saying "everything is fine!" while their product is actually slowing the machine down even worse than the bugs they are supposed to be protecting against

      In my experience run Comodo, or Panda, or E-set, or hell pretty much anything BUT Symantec and McAfee and you are better off. They are just too buggy, too bloated, drag the machine down worse than the malware they are supposed to protect from, and in the end they end up letting the bug in anyway. So while I miss the days when we would insist at the shop that a customer would pick up Norton to go with their machine (especially Norton Utilities for Win9X) those days are long gone. Today Symantec and McAfee pretty much equal crap IMHO.

      BTW, corporate guys, does the Symantec corporate version suck the big wet titty like the consumer version does? The only dealings I've had with it is the occasional laptop, but I don't like to really judge a product by performance on a laptop (it sucked BTW). But I know Symantec is big in the corporate world and am just curious if the reason is the performance is better.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  13. You get what you pay for. by dcray2000 · · Score: 5, Insightful

    If I grew bananas, I would warn everyone that free bananas could be detrimental to their health. After all, consumers have no idea how hard it is to grow good bananas. Free bananas could leave them lacking in any number of impossible to define vitamins and minerals.

    1. Re:You get what you pay for. by Anonymous Coward · · Score: 1, Funny

      I'll buy that, its not like Bananas grow on trees.

    2. Re:You get what you pay for. by maxume · · Score: 1

      So why the funny mod? Is it because AC pointed out obvious information that bananas grow on trees, or is it because AC provided the incorrect information that bananas grow on trees?

      --
      Nerd rage is the funniest rage.
    3. Re:You get what you pay for. by teg · · Score: 2, Insightful

      I'll buy that, its not like Bananas grow on trees.

      Indeed, they don't. Banana plants are just weird clones - not trees.

  14. Nearly all AV software suck by ZP-Blight · · Score: 1

    I haven't run an active Anti-Virus software once in all my years of computing (over 20) and the only virus I have ever contracted on Windows was the Blaster worm that relied on a publicly unknown (at the time) bug in one of Microsoft's DLL.

    How did I do this for so long? Awareness, Patching and Prudence.

    On the other hand, I know plenty of people running active commercial anti-virus software that's been plagued with virii.

    The reason?
    1. No Awareness.
    2. No Patching.
    3. No Prudence.

    Worm/Virus are spread so fast these days, the AV software just can't catch up in time to prevent the infection and in quite a few cases, the Worm/Virus disables the AV software, making it more difficult (in some cases impossible) to remove the infection without booting to another OS (Live OS from a CD/USB Drive).

    That's why I use ClamWin for occasional scanning.

    --
    Zoom Player Lead Dev.
    1. Re:Nearly all AV software suck by ciderVisor · · Score: 1

      Awareness, Patching and Prudence.

      I read that as "Awesomeness". As Po says; "There is no charge for awesomeness".

      --
      Squirrel!
    2. Re:Nearly all AV software suck by mholda · · Score: 1

      I haven't run an active Anti-Virus software once in all my years of computing (over 20) and the only virus I have ever contracted on Windows was the Blaster worm that relied on a publicly unknown (at the time) bug in one of Microsoft's DLL.

      Wrong, much like Conficker, Blaster spread through a hole that had been patched, if the patch was applied to your system you were safe. If I remember correctly, Blaster was the impetus behind the whole "Patch Tuesday" thing at Microsoft.

  15. viruses? by blackraven14250 · · Score: 1

    I prefer writing viruses to steal information. It's just so hard to get someone to fill out those damn Paypal lookalike forms.....

  16. Meh by achowe · · Score: 5, Insightful

    As a software author, I've found that free anti-virus, like Avira and Avast, pretty good, given my understanding of computers, email, spam, and security threats. Symantec are just creating FUD. I used to use Norton Security software, but found that it just slows down a Windows XP machine far too much, guesstimate 15 to 20%. The UI would take ages to load. Symantec might be good for the peons, but for experts the performance hit is too much. Expert users can find better, cheaper, and faster working solutions.

    1. Re:Meh by MightyMartian · · Score: 4, Informative

      I won't run Symantec on my network. When I first took over, everything was Symantec 11, and it was just horrifyingly bad. Pretty much every time I logged into my workstation, I had to kill the rtvscan process, and users were always complaining. When the license renewal came in, I just crumpled it up and through it in the garbage. I had had some experience with F-Prot from when I was working at a small ISP, and decided "what the hell". The licenses were cheap (I did forty computers for $200 a year), it's very lightweight and while I can't do remote scans and the like, the LAN version is dead-dog simple, it just copies the definitions from the server. Even then, it still screws up on occasion, but a helluva lot less than Symantec ever did.

      All in all, however, I despise AV products.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Meh by achowe · · Score: 3, Interesting

      The fact that Windows needs AV to the extreme extent that it does just boggles the mind. And now that Microsoft are providing their own free AV solution as a cheaper solution to actually fixing Windows security sounds like Microsoft trying to pull a fast one while at the same time push into yet another software market. Why should I trust a Microsoft AV solution, when I find it so hard to trust Windows and any other Microsoft product in terms of security? They might get it right at the product launch, but I bet over time their AV will degrade like the rest of their stuff. The only reason I use Windows is because I still like to play games. Oh hum.

    3. Re:Meh by achowe · · Score: 2, Insightful

      Simply put Norton has become the "Microsoft" of AV products, slow, bloated, and works most of the time if you're patient.

    4. Re:Meh by lytithwyn · · Score: 4, Informative

      I've found that free anti-virus, like Avira and Avast, pretty good

      I can second this whole-heartedly. I work in a computer shop, and I can personally testify that these two products catch more infections than anything Symantec, McAffee, or Trend Micro EVER came out with. I still recommend Malwarebytes Antimalware as a supplementary spyware scanner, but Avast and Avira are definitely my favorite for main protection.

    5. Re:Meh by westlake · · Score: 1

      Symantec might be good for the peons, but for experts the performance hit is too much. Expert users can find better, cheaper, and faster working solutions.

      Given that the peons outnumber the experts by about a million to one, Symantec's future seems secure.

      Did I mention that the geek sucks big-time when he tries to sell an idea or a product to the "huddled masses yearning to be free?"

    6. Re:Meh by achowe · · Score: 1

      I concur that Malwarebytes Antimalware is brill! It has found things that Norton, McAfee, and Avast missed. AND has been able to actually remove them instead of referring me to a "how to remove" web page that typically occurs (at least in the past) with Norton's product. I'm more inclined to pay for something that I've seen actually work in the field with customer machines than invest in something that supposedly is suppose to do the job and never reports anything. As an aside: when I first saw the film "The Net" it always made me think of companies like Microsoft, Symantec, and McAfee as likely candidates; now we have Microsoft AV to help protect Microsoft Windows. This combination sounds so wrong.

    7. Re:Meh by CyberDragon777 · · Score: 1

      MS already has an AV for business, Forefront Security.

      BTW, how do you fix the problem that anything a user runs has access to all the files the user has access to?

      Having all your documents encrypted and a pop-up window telling you to send $1000 to Boris in Russia for the password sounds like fun.

      If only there was a way to blacklist known bad programs and detect them... Oh, wait, that's what an AV does!

      --
      We both said a lot of things that you are going to regret.
    8. Re:Meh by achowe · · Score: 1

      If only an AV did all that as it should, but notice how there are different products for different classes of badness: one for root kits, key loggers; another for worms, virii, and trojans; another for adware/spyware; etc. A product like Symantec's AV should find all those, but seldom does, except for EICAR on a good day. At least many of the alternative free AV product find more things than Symantec's products do. And Malwarebytes is brill; at least I know IT works.

      As for Boris, all my important files are backed up on a file server. I'm always prepared to reformat and reinstall if necessary, which more often than not is the only way to ultimately clean a Windows machine once infected.

      Blame Windows for a default setup where the owner by default runs with administrator privileges, instead of a weaker user where you enable admin only as needed to install software. Microsoft could have been more responsible by encouraging good security practices. But that would require educating users, which of course Microsoft opted to punt on.

  17. Anything is better than Norton by Zaphod-AVA · · Score: 5, Interesting

    Dear Symantec,

    The reason you are steadily losing market share has less to do with the availability of reasonably good antivirus software for free, and more to do with the staggeringly awful quality of your own products. Norton Internet Security was so completely terrible, that not only did it fail to stop critical attacks, but it slowed down systems more than the worst available spyware infections. Removing those spyware infections was also easier than removing your software, because the uninstaller would fail more often than it would function. I began to keep the latest version of the Symantec removal tool in my kit because it was better to assume the uninstall would fail, and not bother to use it. Until I managed to get a significant portion of my clients away from your products, they paid me to fix problems with your software more often than any other single product by a factor of 10. At this point, even if your company came out with the perfect security product, I would advise my clients not to buy it purely based on past experience, because you do not deserve their money.

    1. Re:Anything is better than Norton by ionix5891 · · Score: 2, Interesting

      I loved how Norton Internet Security would *DISABLE* windows firewall when you uninstall their Norton shit

    2. Re:Anything is better than Norton by OnE_HoT_It_BiTcH · · Score: 2, Interesting

      I'm hardly a fanboy of Norton but they seam to have turned things around with their latest 2009 product. I will say that I hated 2006.. but then again I hated Windows ME and Vista.. it doesnt mean I'm going to stop using windows though.

    3. Re:Anything is better than Norton by internewt · · Score: 1

      I'm sure he does it because if the customer feels they are getting a good deal out of the service they are paying for then they are more likely to pay him in the future for related services.

      Or his clients pay an flat annual fee for routine support, and getting rid of Symantec makes it quicker to get jobs done, and there are less issues related to the AV that aren't an infection.

      --
      Car analogies break down.
    4. Re:Anything is better than Norton by Machtyn · · Score: 1

      Norton Internet Security was so completely terrible

      And this is it. NIS was so completely terrible that when they did come out with a better, faster product, no one listened. The damage had been done, Grisoft AVG, Comodo and a host of others had already made inroads.

    5. Re:Anything is better than Norton by tb3 · · Score: 1

      All "security" programs do that. It's SOP for these things to turn off, or ask the user to turn off, any competing programs during installation. Supposedly they all conflict with each other, but that sounds like an excuse for lousy programming to me.

      --

      www.lucernesys.comHorizon: Calendar-based personal finance

    6. Re:Anything is better than Norton by yoshi_mon · · Score: 1

      ...when you uninstall their Norton shit

      --

      Really, I know what I'm doing...Ohhhh, look at the shiny buttons!
    7. Re:Anything is better than Norton by koiransuklaa · · Score: 1

      Spot on. I'll sign that.

    8. Re:Anything is better than Norton by ionix5891 · · Score: 1

      so its ok to disable any form of protection on uninstalling a program and make a computer even easier to hack? i see the logic in that yes....

    9. Re:Anything is better than Norton by King_TJ · · Score: 1

      If you need a second signature on that letter, count me in!

      Symantec products are categorically AWFUL!

      My workplace paid a bunch of money for an enterprise license for the Ghost software, which was once a pretty good product. But Symantec has "updated" the thing over the years with nothing but half-baked, flaky "corporate features". About the only things you can count on Ghost doing right are the basic imaging tasks you could do with the product long before Symanec acquired it!

      I've *never* gotten the thing to reliably image PCs over a network on a schedule. It inevitably images SOME of the machines, and not others - and occasionally "hiccups", deciding to image some systems at times not even on the schedule, and interrupting people's use of their computer until I shut the thing down and fix it.

    10. Re:Anything is better than Norton by hidannik · · Score: 1

      Perhaps because good customer relations will make you more money in the long run?
      Perhaps because there's more to life than the money you can make by exploiting the misery of others?

  18. Everybody else warns against relying on Symantec! by Hurricane78 · · Score: 1

    I'm just saying... From what I hear from pretty much everything and every test, is that they have the worst piece of shit of a useless resource hog with no detection rate in the whole industry, including free solutions.

    --
    Any sufficiently advanced intelligence is indistinguishable from stupidity.
  19. If McAfee could protect us by MrKaos · · Score: 1

    against poor design then they would not exist. I suppose that the gross profit of all the anti-virus companies combined are a quick glance at what a poorly designed operating system costs it's users.

    --
    My ism, it's full of beliefs.
  20. Linux is the best AV solution (its also free) by yossarianuk · · Score: 3, Informative

    In my experience (which is fixing other peoples Windows infested crap) the most reliable way of detecting a virus is to run from a Linux livecd.

    Download clamav, then check the drive.

    The reason I say it is better is because many virus/malware disable AV features in Windows so you can never be 100% sure - I know you can get clamwin but again some 'bad thing' could have disabled some it it's features...and linux allows you to write to folders that would be normally projected by the system (i know there is any obvious danger to this)

    There has been at least 2 cases in the last month where a vista machine (one had norten and signed up to onecare,,,) which had av protection was not able to completely get rid of a trojan - even using clamwin - clamav in linux sorted it.

    1. Re:Linux is the best AV solution (its also free) by evilviper · · Score: 1

      In my experience (which is fixing other peoples Windows infested crap) the most reliable way of detecting a virus is to run from a Linux livecd.

      Download clamav, then check the drive.

      ClamAV is decent, but it completely misses old and obvious viruses, like infected boot-sectors.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    2. Re:Linux is the best AV solution (its also free) by Nightspirit · · Score: 1

      Except clamwin/av has notoriously bad detection rates. I don't know why it keeps appearing on slashdot.

      "In the 1 - 21 June 2008 test performed by Virus.gr, ClamWin version 0.93 detected 54.68% of all threats and ranked 37th out of 49 products tested; the best scored over 99%.[7]"

    3. Re:Linux is the best AV solution (its also free) by shutdown+-p+now · · Score: 1

      ClamAV has the smallest virus database of all products on the market - and, consequently, ~75% detection rate in typical test suites, which is at the bottom of the barrel.

    4. Re:Linux is the best AV solution (its also free) by yossarianuk · · Score: 1

      however in my experience has solved things that paid for software hasn't been able to.

      That to me is better than a random test

      Personally i couldn't really care as I have a system that doesn't get virus's.

  21. Re:Everybody else warns against relying on Symante by SwashbucklingCowboy · · Score: 1
  22. You don't need AV by stmok · · Score: 1

    When I used Windows XP Pro (I now use CentOS and Debian), I set the system up such that I didn't need AV...I basically applied what I learned from Linux.

    That is...
    (1) Set up a Limited User Account (LUA)
    (2) Software Restriction Policy (OR if you're using XP Home; use => http://www.beyondlogic.org/solutions/trust-no-exe/trust-no-exe.htm instead)
    (3) Install only the apps you need.
    (4) Online Armor Free Edition. (Software Firewall with HIPS...ie: It warns you something is trying to execute or "dial out", and gives you the option to stop it.)
    (5) Removed or disabled Services, etc you know you'll never use.

    Of course, the "Cons" to this approach is that XP isn't forgiving when it comes to using LUA...So you have to use something like SuRUN to allow certain apps to run with Admin privileges. A little testing is required before putting it into "production use".

    Complement the above with "security aware" computing habits, and you're largely fine. (I used AutoPatcher to pull down updates).

    I set this approach up for my dad's XP box and spent a few hours with him on correcting his poor computing habits. This was in early 2008. Its been a year. No infection or complaints from him. He can still use his PC, but he's now much better off than most people.

    I don't trust AV implementations for 3 reasons:
    (1) AV companies use FUD because most people are ignorant on computer security matters.
    (2) AV apps are cures to a problem, not prevention. As long as people continue with cures, AV companies remain profitable.
    (3) They have been proven unreliable in the real world. (You are reacting to threats! You are already at a tactical disadvantage!)

  23. why bother at all? by novex · · Score: 1

    i havnt used antivirus software in over 7 years now, simple common sense with emails and completely disabling every "feature" in IE that i can, then proceeding to not use it at all for browsing has resulted in a virus free computer.

    i see antivirus as the computer equivalent of over the top health and safety policies. They make stupid lazy people feel safe but dont actualy achieve much.

    1. Re:why bother at all? by TheRaven64 · · Score: 1

      Which works great until there is a remotely-exploitable hole in your OS. I installed a Windows machine a few years ago and it got hit by Slammer while still running Windows Update, with no other software installed. I didn't even realise it was infected until someone else started complaining about the machine trying to infect them.

      Other operating systems are not immune to this kind of thing either; there have been remotely-exploitable root vulnerabilities in the iPhone OS and the Linux kernel this year, for example. It just takes one remote root hole and enough machines in the wild for a virus to be able to find a new host after infecting one for it to spread everywhere.

      Unfortunately, there's not much evidence that current AV software actually adds any security.

      --
      I am TheRaven on Soylent News
  24. Let's look at the best free AV package... by Mitchell314 · · Score: 1

    It takes up no RAM.
    It requires not a single CPU cycle.
    It can run on produce.

    It's called common sense and discretion.

    Although using a *nix system can most certainly help.

    --
    I read TFA and all I got was this lousy cookie
    1. Re:Let's look at the best free AV package... by Opportunist · · Score: 1

      Quite true, but also impossible for most users I met. You need a brain to run it, and they can't seem to fit one between their eyes and there "wannaseedancingpig" clickyfingers.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  25. Not QUITE right by Opportunist · · Score: 5, Interesting

    You know what is really a non-protection in AV? Products from large companies. No, really.

    Malware is today routinely tested against the big players before it's leaving the door. More and more often, you also see protection against specific AV suits (Norton, McAfee, Kaspersky are amongst the top on that list), where the malware specifically tries to disable those AV suits or at least blocks updates.

    Malware protecting against smaller players in the AV field is rare. Market dictates that. It does not pay to protect your malware against an AV suit the market share or which is less than 5 percent.

    So, I essentially agree with him: MS Antivirus will offer ... well, let me say not the best protection, because EVERY piece of malware will be tested and hardened against it. But, and I guess Mr. Hall will not enjoy that, Symantec doesn't offer protection any better, because, since they're big enough with a big enough market share, they, too, are on the malware writer's radar.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:Not QUITE right by meyekul · · Score: 2, Interesting

      This is true. I remember a long time ago I ran across a virus on a machine that specifically kept NAV.EXE (Norton AV) from executing. This was back before there were quality free AV suites available, and Symantec was actually a respectable company. It turned out that you could just rename the exe and it would run and clean the virus, but I remember being impressed by their ingenuity. I'm often impressed by malware's tenacity actually, now if only the people that write anti-malware software were as dedicated as the ones who write malware...

  26. Free Alternatives. by senorpoco · · Score: 1

    does Linux count as free antivirus software?

    1. Re:Free Alternatives. by rts008 · · Score: 1

      It counts as the best in my book!

      Happy Ubuntu/Kubuntu user since 5.04.

      Try installing WINE and 'ies4linux' to run IE6, then go to malware infested sites....Hilarity ensues!:
      Weird graphics glitches, absurd error messages, bizarre pop-up windows, installer errors about non-existent files/directories...it's a hoot.
      I haven't tried this since Kubuntu 8.04 though, but no problems/infections with 7.04 thru 8.04.

      --
      Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  27. They Have A Point by senorpoco · · Score: 4, Funny

    I agree, all free antivirus sucks, so does all paid for software. However there is a magical amulet which will protect you from all computer attacks, I happen to be selling these items for a very reasonable price.

    1. Re:They Have A Point by Tubal-Cain · · Score: 1

      Oh yeah? Well I have a virus-repelling rock.

  28. Symantec removal tool by sdturf · · Score: 2, Informative

    Enter "symantec" in google with google suggestion feature on and the first two results are "symantec antivirus" and "symantec removal tool"

  29. He is correct by Anonymous Coward · · Score: 1

    'If you are only relying on free antivirus to offer you protection in this modern age, you are not getting the protection you need to be able to stay clean and have a reasonable chance of avoiding identity theft,'

    If you remove the word 'free' this statement is still correct

  30. How do you get infected? by ShenTheWise · · Score: 1

    I've been using computers for 20 years and have never been infected. Could someone please explain how exactly does it happen? Do people click on those "You've won!" pop-ups, then proceed to download and run some executable?

    1. Re:How do you get infected? by Kyokugenryu · · Score: 1

      In my 17 years of online Windows computing, I've gotten a total of 2 infections, all within the last ~5 or so years. Every time on a clean install of Windows, pirating software with no AV installed. The first time, I was trying to pirate MagicISO. The last time back in 2007, when I was actually trying to pirate AVG Pro and ended up infecting myself. It sounds stupid to pirate anything without AV protection, I know. I'm an idiot. I thought I didn't need AV software for a long time, but now the first thing I install is Avast.

    2. Re:How do you get infected? by thewils · · Score: 1

      I've been using computers for 20 years and have never been infected.

      I've been using computers for 20 years and have never, to my knowledge, been infected.

      There, fixed it for you.

      --
      Once I was a four stone apology. Now I am two separate gorillas.
    3. Re:How do you get infected? by rts008 · · Score: 1

      I've been using computers for 20 years and have never been infected.

      I'll give you the benefit of doubt here, and just applaud your prudence.

      Do people click on those "You've won!" pop-ups, then proceed to download and run some executable?

      Yes, and worse...they even answer spam, and click on attachments from strangers...still!

      Many plans, systems, requirements, etc., look good on paper, and are easily implemented with our current technological capabilities. Everything looks and works great until you let people get their hands on it/try to use it.
      People are the problem here; always have been, are now, and always will be. If you can successfully overcome this, then patent the method! That would achieve a DoD* wet dream come true! Worth millions, even billions, maybe even gazillions!

      *The US Department of Defense has lusted after the ability to make issue equipment/munitions that were 'G.I./Soldier-proof'. Ask any senior noncom...the average private/seaman/airman could screw up an anvil with a rubber mallet.
      That is one of the reasons for the '$900.00 hammer' style contracts. (then subcontractors run for a mile with that spec for an inch, then the spec is changed....rinse and repeat ad nauseum. But that's another rant)

      In the rubber mallet/anvil scenario, to be fair in this context, we have to consider the amount of 'Beta testing' of stuff that gets foisted onto the troops...not to mention the ingenuity and usefulness of some of their 'field expedient' solutions to unique and unforeseen problems.

      People being diverse individuals is a two-edged sword. It cuts both ways. Try for balance instead of forcing a solution. (see, I actually had a point with this seemingly rambling diatribe)
         

      --
      Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  31. OT: had to install AVs on Linux servers for PCIDSS by Nicolas+MONNET · · Score: 1

    I just had to install ClamAV on a few hundred Linux servers just to satisfy PCI-DSS requirement. Before PCI v1.2 it explicitly stated that AVs might no be necessary on Unix systems. Now it doesn't; it just needs to be installed "where applicable" or somesuch.
    My guess is that they had been lobbied by the scumbags at Microsoft or Symantec.
    Evidently, it's completely pointless. But the scumbags will point you to a few POCs that have never been *seen* in the wild.
    The problem is that all AVs have vulnerabilities at one point or another, and that they could be used to gain access to elevate privileges, while giving absolutely NO, ZERO, NADA benefit for Linux servers.
    And btw: I'm talking about VIRUSES. Not other forms of malware. There is malware on Linux. Just viruses. We do scan for rootkits with Ossec; but since it's not an "antivirus," we can't check the goddamn box.
    So we check our Linux servers ... mostly for windows viruses. Awesome. Especially considering that it's on a completely isolated network with 0 Windows client.

  32. Symantec is stealing more than any identity thief. by Wovel · · Score: 1

    Most people have a reasonable chance of avoiding identity theft with common sense and no anti virus at all. In fact most people with no common sense have a reasonable chance of avoiding identity theft with no software at all. Is identity theft a problem yes? Is saying people will have their indetity stolen without using pay software disingenuous and bordering on fraudulent absolutely.

    Why do we have an FTC if not to lock up people like this? If he is not inside a jail cell in 6 months, the commission should be disbanded.

  33. Such a statement from Symantec? by Warlord88 · · Score: 1

    I am Jack's complete lack of surprise.

  34. So should I install Symantec? by anonieuweling · · Score: 1

    I am relying on no virus protection at all.
    I am getting my software from trusted sources.
    I am not running Windows.

    So should I install Symantec?

    1. Re:So should I install Symantec? by rts008 · · Score: 1

      I am not running Windows.

      Well, trying to install Symantic's software under WINE seems to be an Epic Fail operation....not the year for 'malware on the Linux Desktop again' I suppose...

      --
      Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  35. anti-virus software blows by thetoadwarrior · · Score: 1

    Most consumer anti virus software sucks. It's bloated and interferes with your computer usage. On my Windows machine I use Kaspersky which performs better but it was a bit of a pain to install and required that I remove Spy-bot which is a load of rubbish.

    1. Re:anti-virus software blows by gonz · · Score: 1

      On my Windows machine I use Kaspersky which performs better but it was a bit of a pain to install and required that I remove Spy-bot which is a load of rubbish.

      I disagree -- SpyBot is not a passive scanner. It hooks into the operating system in fairly complex ways, similar to an anti-virus program (or actual virus). You cannot expect such programs to coexist without eventually interfering with each other. I suppose Kaspersky and Safer Networking could collaborate to ensure compatibility (e.g. by providing documentation and guarantees regarding the ways they interface with the OS), but this is fairly unrealistic for two competitors.

      If Microsoft provided a standardized API interface for virus scanners, the problem would be much simpler. But is that even possible? These tools defend against a very wide range of inventive attacks.

      -Gonz

  36. He would say that by Verteiron · · Score: 1

    If people stopped paying for Norton, how will they be able to keep up the under-the-table payments to virus writers?

    --
    End of lesson. You may press the button.
  37. W^X by SgtChaireBourne · · Score: 3, Interesting

    ...

    On the other hand, I know plenty of people running active commercial anti-virus software that's been plagued with virii.

    The reason?
    1. No Awareness.
    2. No Patching.
    3. No Prudence.
    4. Running Windows

    There. Fixed that for you.

    Worm/Virus are spread so fast these days, the AV software just can't catch up in time to prevent the infection and in quite a few cases, the Worm/Virus disables the AV software, making it more difficult (in some cases impossible) to remove the infection without booting to another OS (Live OS from a CD/USB Drive).

    Except that spreading fast is nothing new. Most worms hit peak a few hours sooner than the average time it takes for the AV makers to create and push out a new profile.

    That's why I use ClamWin for occasional scanning.

    ClamWin, ClamAV are fine for remedial action. The best remedy, as in all things, is prevention and that can be accomplished by moving to systems that are resistant to malware. Here even the consumer unions fall flat on their faces and fail to mention the Linux distros. Most mainstream distros are years ahead of Windows as far as ease of use, maintenance and speed. The main weakness of real systems (non-M$) is that Web 2.0 script crap.

    If someone wanted to make a really hardened desktop or netbook appliance, the following steps can be taken:

    • Split up the file system hierarchy and partitions W^X
    • Don't run the regular user with any admin privileges or the ability to escalate to admin.
    • Set up a systrace profile
    • Set up a SELinux profile

    I wrote the word appliance above, because with extreme settings like that, you are not going to want to try to add, remove or radically reconfigure any packages.

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    1. Re:W^X by thejynxed · · Score: 1

      In other words, your suggested setup is absolutely useless to 99% of the computer-using population. Gotcha.

      --
      @Mindless Drivel: 100% of Twitter posts ever Tweeted.
    2. Re:W^X by ciderVisor · · Score: 1, Flamebait

      Most mainstream distros are years ahead of Windows as far as ease of use, maintenance and speed.

      What a lot of shite. Seriously. Video apps have a tendency to run faster and smoother on Windows. Ease of use ? Name me one current GUI-based OS which is even slightly difficult to use for anyone smarter than a moron.

      --
      Squirrel!
    3. Re:W^X by jedidiah · · Score: 1

      Actually, something like that would be remarkably useful to a good chunk of 99% of the
      computing population. Most people aren't "geeks". Despite all of the noise from Lemmings
      most people don't casually install new software on their boxes. They don't download it
      and they don't buy it from the store. You could take these people and create a ROM based
      OS for them Amiga or Atari style and they would be set.

      Most of why people need to update their system software is artificial version churn from
      application vendors and OS vendors. Both need to keep their cash cow alive and thus need
      the rubes to be constantly buying new versions.

      This is also the problem than Norton/Symantec faces.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    4. Re:W^X by jedidiah · · Score: 1

      I know professional engineers with patents to their name that have problems with XP and Vista.

      This is not helped by the fact that Microsoft likes to change things around for
      no apparent reason every time they release a new major version. This completely
      screws up those users that aren't quite "geek" but are also not totally
      intimidated by computers.

      Consistency across time is far more important than ensuring that the little bits
      of minutia are the same from one app to another. ...and UAC in Vista does drive non-morons quite batty.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    5. Re:W^X by mr+exploiter · · Score: 1
      I thought that slashdot was over modding up troll posts only because they are anti-microsoft.

      ...

      On the other hand, I know plenty of people running active commercial anti-virus software that's been plagued with virii.

      The reason? 1. No Awareness. 2. No Patching. 3. No Prudence. 4. Running Windows

      There. Fixed that for you.

      No. Antivirus are trying to solve an impossible problem, you *cant* tell the difference of good from bad software in a generic way. See the halting problem for insight of way. And virus target windows because they are running in more of they target machines (users) that all the other operating systems. Look up the security advisories of common software included in OSS systems and you'll see there are enough entry points if they really tried.

      ClamWin, ClamAV are fine for remedial action. The best remedy, as in all things, is prevention and that can be accomplished by moving to systems that are resistant to malware. Here even the consumer unions fall flat on their faces and fail to mention the Linux distros. Most mainstream distros are years ahead of Windows as far as ease of use, maintenance and speed. The main weakness of real systems (non-M$) is that Web 2.0 script crap.

      Here you sound like a troll. There are no sources for any of your claims and they are false.

      If someone wanted to make a really hardened desktop or netbook appliance, the following steps can be taken:

      • Split up the file system hierarchy and partitions W^X

      What? W^X doesn't have anything to do with partitions. And W^X is a software way of doing what is done in windows now with NX bit in hardware. It's not 2006 anymore.

  38. How ironic... by NightWulf · · Score: 1

    That they say this right after McAfee VirusScan turned a lot of PC's into bricks.

    http://www.theregister.co.uk/2009/07/03/mcafee_false_positive_glitch/

  39. Sometimes Free works great! by scarolan · · Score: 1

    I recently replaced the Sophos virus scanner software with ClamAV on a fairly busy 4-node virus scanning cluster. The performance is better, and I no longer have to beg the finance department every year to cut a check for new licenses. A win-win situation all around. Well, except maybe for Sophos...

  40. School network, no anti-virus ... by MacTO · · Score: 1

    Some well meaning person decided to get a site license for and install Symantec's anti-virus software on my school's networks. It was pulled off of the machines within a week. In a couple of cases, removal meant restoring the system from an image because their product refused to uninstall. The reason for the fuss is simple: their product was causing problems on a continuous basis, adding hours of work per day to my workload and making it impossible to use critical software.

    A simple cost-benefit analysis showed that our systems could be destroyed every other week by the latest virus or worm then the systems could be restored from an image, and it would still involve less lost productivity than running their fine product. But the network doesn't get blasted by a virus that often. Probably because things have changed considerably over the past few years, ranging from user habits to the built-in security of Windows to hardware managing the network.

  41. Re:McAfee false-positive glitch fells PCs worldwid by eugene2k · · Score: 4, Funny

    So what this means is that the McAfee antivirus is so thorough it even finds trojans and viruses that MS ships. Symantec's product manager is right!

    --
    Apple has "Mac vs PC", Microsoft has "Laptop Hunters", Linux has recession
  42. Symantec products are apparently the same. by Futurepower(R) · · Score: 5, Informative

    A quick Google search shows Symantec products are not much different: Norton - From Symantec - Problems, Problems, Problems..

    Or, Multiple serious problems with symantec endpoint 11 - Please help.

    Or, Norton Internet Security 2009 has caused me problems. (Norton.com is owned by Symantec, of course.)

    You know there are problems when Symantec provides a Removal Tool.

    1. Re:Symantec products are apparently the same. by thejynxed · · Score: 5, Informative

      Symantec provided a removal tool because their idiot programmers couldn't be assed to write a proper uninstaller for their shite product.

      --
      @Mindless Drivel: 100% of Twitter posts ever Tweeted.
    2. Re:Symantec products are apparently the same. by ILuvRamen · · Score: 4, Funny

      but that's what he goes on to explain later. He says: "What you need is a pre-emptive strike. Fight fire with fire! Install one of our products and we'll break your computer until it's in an unusuable state. I'd like to see you catch a virus when your internet doesn't work and your computer takes 10 minutes to boot."

      --
      Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    3. Re:Symantec products are apparently the same. by Zantetsuken · · Score: 4, Insightful

      No, Symantec provides a removal tool so that they can make it such a pain in the ass for any home or small business user trying to uninstall it that they just stick with the Symantec product, but that the people who are *really sure about being sure about being sure they wanna uninstall Symantec* can go find the "easily listed" removal tool on the website - because they have to provide at least that to get through the legal loopholes about the customer being the one to choose if they drop the product and go somewhere else...

    4. Re:Symantec products are apparently the same. by sqlrob · · Score: 4, Interesting

      You don't want the uninstaller resident, that's a point of weakness for attack.

    5. Re:Symantec products are apparently the same. by MBaldelli · · Score: 5, Insightful

      Symantec provided a removal tool because their idiot programmers couldn't be assed to write a proper uninstaller for their shite product.

      So basically what you're saying is that the idiot programmers used their ass to write a shoddy piece of code that you need a third party uninstaller to remove?

      Yeah that sounds about right actually. And I'm finding the whole of the article, including Hall's bullshit spew to be absolutely hysterical, given that their product runs like a 5,000 pound pig in a 300 pound pig pen. Perhaps if they weren't so bloody quick to obsolete their products on a year to year basis, and trying to push out a new version every year that has even more bloat in it than the last year -- perhaps people wouldn't be so quick to rely on "free" anti-virus solutions as an alternative

      --
      "The truth points to itself." - Kosh, Babylon5
    6. Re:Symantec products are apparently the same. by IICV · · Score: 5, Interesting

      Most of those posts aren't current, but let me assure you that Symantec Endpoint Protection still does this shit.

      We use it at work, and I've discovered the suite does something really retarded:
      There's a part of it they call "network threat protection"; because of the overblown name, it took me a bit of googling to figure out that the thing is literally nothing more than a cheap little firewall. However, unlike real firewalls, if you do something it doesn't like - run the FTP client that comes with Windows, run the Windows wget binary, try to install a program over the network, try to use certain software - it will crash. And when it crashes, it will take down the entire Windows network stack. And when the Windows network stack goes down, the computer becomes unusable and you have to cut the power.

      Note that this isn't some sort of retarded blocking behavior; although NTP is installed, the traffic rules are set to basically "block two or three inconsequential things, allow otherwise". We ended up having to uninstall it on the computers of the people who were most affected.

    7. Re:Symantec products are apparently the same. by Draek · · Score: 2, Interesting

      Unless, of course, you make the antivirus itself pop up a simple "Yes/No" dialog when its attempted to be uninstalled, warning that malware could be the one behind it. That's what Avast! did last time I uninstalled it, its simple, efficient, and the antivirus app doesn't get classified by *me* as malware unlike dear old Norton.

      --
      No problem is insoluble in all conceivable circumstances.
    8. Re:Symantec products are apparently the same. by Zumbs · · Score: 1

      Either way, it does not exactly inspire confidence or trust in the corporation or their product. And when you are dealing with a security product, confidence and trust are essential.

      --
      The truth may be out there, but lies are inside your head
    9. Re:Symantec products are apparently the same. by Hal_Porter · · Score: 5, Funny

      You have to admit that taking down the Windows network stack does mean your endpoints are indeed protected. At least the ones on your PC.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    10. Re:Symantec products are apparently the same. by lukas84 · · Score: 1

      You can install SEP with Antivirus only, without the network threat protection bullshit and all the other bullshit.

    11. Re:Symantec products are apparently the same. by Joren · · Score: 1

      If I recall, Symantec's Norton Removal Tool does this... I think it uses a CAPTCHA of some sort as well. But it has been over a year since I last ran the tool, so I could be wrong...

      --
      -- Joren
    12. Re:Symantec products are apparently the same. by rastass · · Score: 1

      My observation of this was receiving 10+ infected emails a day from a large Australian water utility that for some retarded reason used Symantec "AV". Lucky I was using a free client on my end. Symantec is rubbish. If you pay for it you are misinformed. Avast!

      --
      pi seconds is a nanocentury
    13. Re:Symantec products are apparently the same. by nacturation · · Score: 1

      You don't want the uninstaller resident, that's a point of weakness for attack.

      Of course, an anti-malware product that's unable to protect itself from malware attacks says something right there about how effective it really is.

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    14. Re:Symantec products are apparently the same. by blahplusplus · · Score: 5, Insightful

      "Symantec provided a removal tool because their idiot programmers couldn't be assed to write a proper uninstaller for their shite product."

      Symantec products used to be good in the DOS early windows 95 days, now they are just garbage and add no real value, I could never defrag my hard drive in XP using later versions of norton defrag, etc, because of hard disk locking issues because the way their clueless programmers could not figure out NTFS.

      I also hate what they did to partition magic when they bought out powerquest. It seems to me anything that gets aquired by symantec turns to shit.

      They used to be a good company, now one only uses their products "at arms length" I hate installing their anti virus software and usually only run it from CD/DVD.

      They had a few good programs: Their old dos norton utilities and the DOS versions of Ghost - quick, clean simple utilities, what I wouldn't give for someone to make good utilities again.

    15. Re:Symantec products are apparently the same. by vux984 · · Score: 5, Informative

      Unless, of course, you make the antivirus itself pop up a simple "Yes/No" dialog when its attempted to be uninstalled, warning that malware could be the one behind it. That's what Avast! did last time I uninstalled it, its simple, efficient, and the antivirus app doesn't get classified by *me* as malware unlike dear old Norton.

      Right. because there is no way malware could click 'yes'. Hate to break it to you, but there is all kinds of software out there to do this.

      Its one of the reasons Vista's UAC prompts are so 'intrusive', because it tries to shunt the dialog box into a 'secure safe mode'... specifically so that other programs, services, etc can't send windows messages, keystrokes, etc to the dialog box and press "allow" for you.

    16. Re:Symantec products are apparently the same. by Blakey+Rat · · Score: 1

      And then the malware would just programmatically click the "Yes" button. You've solved nothing, unless you can work it into one of Microsoft's "Alternate Desktop"-type environments (like the control-alt-delete desktop, or the UAC desktop in Vista.)

    17. Re:Symantec products are apparently the same. by that+this+is+not+und · · Score: 1

      Symantec at this point is just 'company name' that the conglomerate of thugs decided to keep when they started pulling all sorts of companies together in buyouts. It's kind of a borg thing.

      I still have Symantec C++ which is a fairly useful tool.

    18. Re:Symantec products are apparently the same. by that+this+is+not+und · · Score: 1

      I'm sort of grateful for the 'Endpoint Protection' kludge they installed at work. Apparently they decided that it's far better than the McAfee they were pushing out onto the desktops. So much better that something seems to have gotten configured in the firewall to disable it. I turned off the 'proxy' in Internet Explorer and am no longer blocked from any of the huge number of sites that are blocked at the proxy. There used to be zero connectivity to the Internet unless you went through that proxy. I also recently discovered they're no longer blocking Port 22. Putty now works and I can log onto my Freeshell account from work.

      So, if 'Endpoint Protection' gives them the confidence to not be nearly as anal as they used to be, all power to it. Even though it's an immense load on the machine when it decides to schedule a scan. The first few weeks after they rolled it out, before the boneheads in charge got it together, it was scheduling a full scan of my machine on Thursday afternoons at about 1:00 pm. Gee thanx.

    19. Re:Symantec products are apparently the same. by node+3 · · Score: 2, Insightful

      Right. because there is no way malware could click 'yes'. Hate to break it to you, but there is all kinds of software out there to do this.

      And malware can't just include the Norton Removal Tool and run that? If it works for Norton's tool (the captcha) then it would work just as well being part of the install.

      Besides, both McAfee and AVG (and even Norton!) include uninstallers in their installs. The only difference is that Norton's uninstaller is the only one that is significantly prone to failure.

    20. Re:Symantec products are apparently the same. by dov_0 · · Score: 1

      I run a small PC repair business. Symantec is great for business - it can stuff up computers big time... I put free Avast Home on my customers computers. Doesn't glug down the PC like Symantec's stuff does and far more reliable as an anti-virus agent.

      --
      sudo mount --milk --sugar /cup/tea /mouth /etc/init.d/relax start
    21. Re:Symantec products are apparently the same. by Bert64 · · Score: 1

      They have to push out a new version every year so they have something new and flashy for people to pay to upgrade to... That's the problem when you buy software from an entity that needs to keep you buying future versions to ensure a revenue stream.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    22. Re:Symantec products are apparently the same. by hugerobot · · Score: 1

      This would be a very good point, if it were actually correct. The uninstaller is most certainly resident, and uninstalls Norton from a computer when it works. The Norton Removal Tool is for installations of Norton software that has become so inexplicably damaged that it's uninstaller wont work. Ive had to use it plenty of times on installations of Norton that for whatever reason, wouldn't uninstall the normal way. It's a fix that probably came from consumer demand as a result of so many hosed installations of Norton. It's not the uninstaller. But thank god it was available, becuase the alternative would probably be a reinstallation of Windows.

    23. Re:Symantec products are apparently the same. by Anonymous Coward · · Score: 1, Informative

      probably why in win 9x windws defragmenter was really symantecs

      come nt
      Windows Disk Defragmenter
      Copyright (c) 2001 Microsoft Corp. and Executive Software International, Inc.

    24. Re:Symantec products are apparently the same. by ConceptJunkie · · Score: 1

      because of hard disk locking issues because the way their clueless programmers could not figure out NTFS. ...which is ironic because the brains to defrag are built into Windows. All the defrag tools are is a GUI to turn it on.

      --
      You are in a maze of twisty little passages, all alike.
    25. Re:Symantec products are apparently the same. by Draek · · Score: 1

      I believe that's what it does on Win7 but, not being very familiar with either the antivirus nor the OS I can't confirm it. It did make the whole screen go dark just like your average UAC prompt at least.

      --
      No problem is insoluble in all conceivable circumstances.
    26. Re:Symantec products are apparently the same. by WhiteHorse-The+Origi · · Score: 1

      Product of India

    27. Re:Symantec products are apparently the same. by nametaken · · Score: 1

      Symantec's corporate 10 did that, and you had the option to pw protect the uninstall directly from the management console.

      Now we're on nod32, which also has an uninstaller.

    28. Re:Symantec products are apparently the same. by cbhacking · · Score: 1

      I'm... REALLY tempted to drop that into a debugger. Yeah, I'd be working without symbols, but the relevant assembly probably isn't that hard to figure out. Anything that can make a program crash should be assumed to be an exploitable vulnerability until proved otherwise. What an incredible joke if installing Norton actually opened up a kernel-level security vulnerability! (If it actually brings down the network stack... well, that's running at ring-0, and a driver crash can take down the whole system.)

      A few years ago, Norton would crash randomly, typically causing a BSOD when it did. These days it isn't as bad, but one place their record has been fairly good is that the software itself has been secure. If there's a repeatable crash, though... that's a major potential vulnerability right there, especially if you can trigger it with standard user permissions!

      --
      There's no place I could be, since I've found Serenity...
    29. Re:Symantec products are apparently the same. by yargnad · · Score: 1

      The "Removal Tool" you speak of can actually remove your boot sector too. I have experienced this on more than one occasion. And on at least one other, I swear it ejected a DIMM from its slot.

      Symantec is by far the largest corporate illusion I have ever witnessed. They do, for all intents and purposes, seem to be an enterprise class company, but I have never dealt with so many issues with software in my life. Transient features that come and go with minor version increments, constant name changes of a single product line, constant license input changes, you name it.

      If it's a dumb idea Symantec invented it.

    30. Re:Symantec products are apparently the same. by ConceptJunkie · · Score: 1

      But isn't that a problem with any commercial software?

      It used to be you could count on the companies doing some real improvement version to version, but so much software has hit a point of diminishing returns where there's really nothing useful it doesn't already do, and the companies are just contriving reasons to bump the version number and charge another C note.

      I mean, what does Office do now that it didn't do 12 years ago... that most people actually care about?

      Security software is actually one field where a subscription model actually makes sense. Given that the developers must struggle with the constant barrage of new and improved attacks as well as the constantly shifting sands of Windows, that's one software job I would never want. I'm not sure which of those two would make for the most work, but the heroic level of work needed to keep these tools up to date has to be worth something.

      Of course, I imagine most people are like me and resent having to pay for tools that make up for deficiencies in Windows.

      --
      You are in a maze of twisty little passages, all alike.
    31. Re:Symantec products are apparently the same. by gmagill · · Score: 1

      I remember fondly Norton Commander & pals. When I took 286/386 Assembler in college back in the late 80s, we used Peter Norton's excellent textbook.

      Then Mr. Norton sold his company to Symantec...
       

    32. Re:Symantec products are apparently the same. by epine · · Score: 1

      If it's a dumb idea Symantec invented it.

      Well then, that explains Trepanation, which had a remarkably high short-term survival rate.

      Catherine Mohr: Surgery's past, present and robotic future

      Run this video in reverse and substitute Symantec for surgery. Note: includes illustrations which Symantec does not normally release.

    33. Re:Symantec products are apparently the same. by LunaticTippy · · Score: 1

      Malware gets to click on things too.

      --
      Man, you really need that seminar!
    34. Re:Symantec products are apparently the same. by sqlrob · · Score: 1

      Nope. My company was acquired by them and I bailed FAST. I was the first dev out. They suck as a place to work.

      I had POC code that uninstalled Norton silently, even when there was a password. Didn't take me more than an hour to write.

  43. Parent=Outdated information... by bwcbwc · · Score: 2, Insightful

    Symantec has cleaned up their performance and bloat issues in internet security 2009. I have some machines running Norton, some running McAfee, using freeware stuff like Spybot, AVG and NoScript as additional lines of defense. Norton is definitely faster and smaller than McAfee this year and doesn't put perceptible overhead on any of the machines where I have it installed, including the old Athlon single core. McAfee chews up a full core of a CPU for a minute or so when it installs updates and the full scan can take days.

    The detection rates for both are still mediocre, but those vary from month to month and vendor to vendor so much that I accept anything in the 95-99% detection range. There are too many new threats to rely on reported detection rates that are more than a couple of months old. The only major vendor that I've completely ruled out for a while is CA, and a few years ago they had the best detection rates in the (pay) industry. Compensate for mediocre detection by multi-layer defenses: NoScript to prevent website attacks, Spybot to provide a cross-check against spyware (especially "commercial" spyware that commercial vendors turn a blind eye to) and so on.

    On the other hand, the Symantec exec IS spreading FUD saying that the free stuff can't do the job. I just ignore that kind of crap, it's endemic to the industry. The main reason I pay for commercial products is convenience (all other things being equal on the quality front). The free stuff is either nagware that wants you to upgrade to a pay version or it isn't an integrated suite, so I have to monitor separate installations for Antivirus, Anti-spyware, Intrusion Detection, Firewall and so on.

    --
    We are the 198 proof..
    1. Re:Parent=Outdated information... by mlts · · Score: 1

      I'm going to be a devil's advocate here:

      I have found that Symantec Endpoint Protection does quite well on modern hardware, especially if you get the latest version update which helps with a lot of various CPU-eating bugs. For older hardware, I recommend Avast! which is very lightweight, especially on boxes with 1GB of RAM or less.

      For organizations, I would recommend they make sure their antivirus solution is ICSA [1] labs certified. AVG, Avast!, Mcafee, and Symantec/Norton are on this list. Because of this certification, this does well for claiming that a product meets "due diligence" should an audit happen (IANAL, of course.)

      However, when you start going from a few PCs to the hundreds, you need to have a way to show from a central console that every PC on your network not just has an antivirus program installed and current, but its configured to abide by contract stipulations, and corporate regulations. This is where Symantec Endpoint Protection is good. Because it is the "corporate" version (where the big hammer of the BSA is a far bigger deterrent to piracy than any activation or subscription methods), SEP doesn't care if a subscription is in date or out of date, it grabs updates and applies them. Come audit time, one can make a nice printout of all the boxes on the corporate LANs, and how they are locked down in a matter of minutes.

      Another advantage of SEP is that its installable on servers without requiring a specific "enterprise" version. You msiexec /i the SEP install file, assign the server to a management group (or create a dummy one), run an update, and are done for the most part. SEP is smart enough not to install the more intrusive process scanning stuff on a server, but still will provide filesystem and network protection.

      As for the free A/V stuff the Symantec exec states, the key is to consider your threat model on your computer. Someone who has a hardware firewalling router, runs as a limited user (or knows exactly what the UAC dialog is popping up), runs with proper browser security can get by with almost anything, as the A/V program is last ditch protection, rather than having to compensate for an inexperienced user's mistakes. If you are dealing with multiple users in a household, something more full featured such as Norton or SEP would be a good thing. SEP would be more proactive with grabbing infected downloads out of the clutches of the Web browser before they could do damage, as well as catching security holes that should have been patched, but are not.

      Usual disclaimers apply. YMMV and IANAL come to mind.

      [1]: Of course, ICSA is a subsidiary of Verizon, but they are independent enough that the fact that a product is certified with them is a very good thing to have.

    2. Re:Parent=Outdated information... by jp10558 · · Score: 1

      free stuff is either nagware that wants you to upgrade to a pay version or it isn't an integrated suite
      Well, unless you're talking about Comodo Internet Security...

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
  44. Re:Everybody else warns against relying on Symante by Rallion · · Score: 1

    It ran a scan in 45 seconds? Maybe the reason it uses under 7MB of memory is that it isn't actually doing anything.

    Which would be an improvement, actually, so I guess you're right.

  45. Lies, damned lies, and statistics by pelrun · · Score: 5, Insightful

    And *that* is a crap statistic; it does nothing to describe the severities of the vulnerabilities, the vendor response, or the amount of time each was left unpatched. Who cares if FF had 184 vulnerabilities and IE 1, if the FF ones were hard to exploit and patched within a few days and the IE one was left open all year and readily attackable by script kiddies?

    1. Re:Lies, damned lies, and statistics by magamiako1 · · Score: 2, Interesting

      You're right, it doesn't explain anything about vendor response.

      But in almost every severe case of a worm or trojan infecting Windows, at least ones that got large enough to gain media attention (Code Red, Blaster, Storm)--the vendor had a patch out that was available long before the worms existed.

      This is proven and very well known. Even Storm's exploit was fixed in October of 2008, many months before the botnet gained media attention.

      There are Windows installation methods and procedures that people on Windows forums tend to follow that make it significantly easier to exploit Windows even though they think they are doing other users a service.

      It comes down to the fact that:

      A. Any notable worm or trojan has generally used exploits where a patch was already available.

      B. IE7/8 (and Chrome) under Vista/7 operate under a low security level which limits the potential impact of any known or unknown trojan or exploit. Safari, Opera, nor Firefox (even 3.5) voluntarily reduce themselves to a low security level.

      C. All of the products have reasonable update standards. While Microsoft generally waits until Patch Tuesday to fix flaws (unless a severely critical flaw with known malware using it is running wild), each product does update itself automatically. Read my above statement regarding what people think they are doing "for the good of the PC" to see why there might be more to this particular point.

    2. Re:Lies, damned lies, and statistics by jedidiah · · Score: 3, Insightful

      In the end it boils down to what actual malware is out there in the wild.

      "exploit statistics" are just numbers that are abused by people that need
      to make up excuses for not being willing to dump crap and just use a better
      product.

      It's not the number of buffer overflow bugs in Firefox, it's the number of
      actual trojans in the wild for Explorer.

      Microsoft for a long time has suffered from this strange idea that they
      can enhance the end user experience by allowing and piece of crap code
      from any untrusted source to execute by default and run amok in the system.

      Apple doesn't do it.

      The Unixen don't do it.

      Other Windows app vendors don't even do it.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    3. Re:Lies, damned lies, and statistics by PNutts · · Score: 1

      Please site your references.

      Also, FireFox compares itself to IE from 2006 http://www.mozilla.com/en-US/firefox/security/.

    4. Re:Lies, damned lies, and statistics by magamiako1 · · Score: 1

      jedidiah:

      Perhaps you haven't used Windows Vista due to many blog posts, but Microsoft hasn't allowed any code to do everything it wants since they released Vista in January of 2007. It is now coming up on 2.5 years later with yet another OS release which includes much of the same technology.

      You should read up on the new technologies, such as process integrity levels and UAC as well as IE protected mode. And ask yourself this question: Why doesn't Firefox voluntarily lower its integrity level in Windows Vista/7?

      Both IE and Chrome do so. Chrome does this in addition to its own unique sandbox features.

      That said, medium integrity (the default operation of every application unless you elevate it with a UAC prompt) is still quite restricted, just not as restricted as a low integrity process.

      Google for it, Microsoft has tons of documentation on the feature.

    5. Re:Lies, damned lies, and statistics by drsmithy · · Score: 1

      Apple doesn't do it.
      The Unixen don't do it.

      Please detail what functionality exists in these platforms to stop the user executing arbitrary code.

    6. Re:Lies, damned lies, and statistics by magamiako1 · · Score: 1

      drsmithy:

      I believe what he means is the fact that in versions of Windows prior to Vista, Windows would run applications with the rights of the logged in user, whom would in 90% of cases be the Administrator of the machine. This in turn would give applications full access to many critical system areas.

      I guess he has avoided Vista due to all the blog posts and hasn't realized that UAC was built to guard against this very thing, while still giving users Administrative rights over their machine.

    7. Re:Lies, damned lies, and statistics by magamiako1 · · Score: 1

      Most average users these days will be using the OS with 2G or 4G of ram. Limiting it to 512MB of ram is kind of dumb.

      I've got 8G in my system and the OS comfortably uses between 2 and 3GB.

      Yes, Windows is *dynamic*.

  46. Most Windows User are Very Uninformed.. by OnE_HoT_It_BiTcH · · Score: 2

    I don't think Norton is crying foul over loosing market share to freebie software. Free software gives you some protection which is better than nothing but its a lot like having a monkey instead of having a kid. Do you stay up with reviews on the latest graphics card and CPU benchmarks? Why wouldn't you do the same with software? Norton seams to be much faster and less bloated now days. Free AV software doesn't offer tech support and you dont get frequent virus definition updates. Norton gives you an update every 5 min. Nothing will completely protect you against everything. Users are delusional to believe this. Feel free to quote the fanboys law at anytime. Windows is the #1 target due to popularity. A few things you should have to stay "safe" - Practice safe browsing - Have real time virus protection - Robust Firewall - Password protect your password.. don't just let firefox save them for you. - Run a full scan once a week. - Don't use multiple virus scanners as they will conflict with each other. As an IT professional I'm just shocked by many of the previous comments. Do your home work.

    1. Re:Most Windows User are Very Uninformed.. by tkrotchko · · Score: 1

      "Free AV software doesn't offer tech support and you dont get frequent virus definition updates"

      Well, I've had a PC longer than most, and in those 30 years, I've never had to call tech support over anti-virus. Besides which, I'm guessing the level of support will be essentially a foreign call-center with ESL reading from a script. That's not tech support, it's a slap in the face.

      Finally, I can't speak for every free anti-virus maker, but AVG offers daily updates. That's more than good enough.

      Symantec/Norton AVG is primarily chosen by home users because they've made a deal with HP & Dell to include the trial version. The wise PC user uninstalls that first and then looks for AVG free or if you want to pay Kapersky or NOD32.

      I think anybody sufficiently technical and doesn't have a twitch urge to click on every email attachment probably doesn't even need AV protection seeing as how most of them don't actually protect you, but I keep mine on because other people use the computer.

      --
      You were mistaken. Which is odd, since memory shouldn't be a problem for you
  47. Re:McAfee false-positive glitch fells PCs worldwid by cyssero · · Score: 1

    Well, that explains why a significant amount of machines at work suspiciously fall apart this week. We had Windows core-files like uxtheme.dll go missing and a range of other BSODs. I actually have more faith in the upcoming Microsoft Security Essentials than I do with VSE at this point in time. It will surely be easier to administer across the domain than VSE is now.

  48. Microsoft Security Essentials by donparr · · Score: 1

    Though Microsoft Security Essentials isn't currently available for additional participants. The wife and I got it when it first came available for my XP Pro and her Vista PC. We have found it to be quite good on both computers. In my opinion, Free software does not mean inferior anymore than Pay software means superior? I'm a firm believer in what works - free or not. I also run free antivirus on my Apple computers - iAntiVirus on my iMac, and ClamXav on my iBook - free is good but if I didn't think they did as good a job, I wouldn't use them. Since I DO think they do as good a job, in some cases better, free is good :).

    --
    In a time and place where things rarely simply work - thank Heaven for Apple, Mac and OS X.
  49. Symantec NAV by jd2112 · · Score: 2, Funny

    I once wrote a program to allocate every byte of free memory and consume every CPU cycle and I got a cease and desist letter from Symantec. Apparently I was infringing on a patent in NAV...

    --
    Any insufficiently advanced magic is indistinguishable from technology.
  50. They're gonna recommend LINUX users get Symantec by Yaddoshi · · Score: 1

    Isn't this the same company that just recently claimed to have detected a bot-net running from infected Apple OSX systems?

    Don't they also have a product for smart phones?

    I'm waiting for them to recommend Norton Antivirus for LINUX.

    This will be followed by Norton Antivirus for shoes.

  51. Symantec 0 - AVG 1 by khrath · · Score: 1

    It's funny because at work the corporate big boys force Symantec on us, and I got infected with a virus once because it wouldn't even detect the virus. I installed AVG, which promptly detected and cleaned the virus. Good thing I wasn't depending on some free anti virus huh?

  52. End of an epoch? by hcs_$reboot · · Score: 1

    Thanks to its arrogant success Windows attracted a large number of parasites eager to get a piece of the gold cake, and some security software companies (eg Symantec) concluded deals with well-known computer brands to become an unconditional part of the machine package (along with Windows). Those deals must have been rewarding: despite the many complaints (slow system, reboots, special devices failures, detection errors etc...) the parasite software is currently still "offered" with Windows (via subscription or free 6 months...) from the makers. The endless easy-money situation was not an incentive for security soft companies to make any effort towards improvements, and their poor quality software had an obvious negative impact on the Windows image. Microsoft had to react. Hopefully this will mark the end of a parasite anti-virus software epoch - if Microsoft performs better...

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  53. Free works better than Symantec by Fuzi719 · · Score: 1

    The only time my computers have ever been infected with malware was when I was relying upon Symantec's Corporate AV software for protection. The only way I could clean my computers was to download the FREE AVG which detected the malware that Symantec couldn't during the AVG installation. It cleaned it right then. Symantec tech support denied any knowledge of the malware I found, blaming me for not configuring their software correctly. However, 2 weeks after I sent them the malware file, they issued an update to add that malware to their database. So much for their great support. I've depended on the FREE AV solutions ever since and have not been disappointed.

  54. Eliminate the Carbon Interfaces by banished · · Score: 1

    I doubt Symantec's warning was geared to a Slashdot audience, but towards those Neanderthal carbon interface devices that refuse to pay for an AV service or application. Usually, I just want to slap users (twice) and then ask what problem their having with their system. MS didn't develop free AV software to compete with other AV companies, but to protect their OS against negligent, recalcitrant, cheapskate, or just plain ignorant users.

    It can also be said the AV manufactures over-priced their products, putting AV protection out-of-reach for some, regardless of their intellect.

  55. Absolutely by kpainter · · Score: 1

    For security, you need a program that starts up at least 10 processes. If your computer is running so slow, it is harder for bad things to happen.

  56. Wrong design, wrong symptom, wrong solution by ChipMonk · · Score: 1

    One of the lessons of the semi-weekly SANS NewsBites is that security and privilege must be designed into the original specs, not added as an afterthought. Put the mechanisms in place, and mandate their use. If a privilege-check call is accidentally omitted during coding, it should be trivial to add it as a bugfix.

    Microsoft did not follow this design philosophy, and now the world pays the price in monthly subscriptions to Symantec and McAfee to cover Microsoft's kiester. And they don't, they only give their subscribers a false sense of security. Who remembers the Sony rootkit? Symantec turned a blind eye until they got caught. Yet we're supposed to pay money to these people?

    No wonder Microsoft is so afraid of Linux.

    1. Re:Wrong design, wrong symptom, wrong solution by drsmithy · · Score: 1

      Microsoft did not follow this design philosophy [...]

      "Security and privilege" is part of the fundmanetal design of Windows NT - even more so than traditional UNIX.

    2. Re:Wrong design, wrong symptom, wrong solution by Cro+Magnon · · Score: 1

      "Security and privilege" is part of the fundmanetal design of the Windows NT kernel. However, at least as of XP, Windows as a whole was a steaming pile as far as security went. Though the kernel had more security options than Unix, that wasn't available to XP Home users. And the default was still running as root, just like the DOS-based Windows.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  57. Re:OT: had to install AVs on Linux servers for PCI by ducomputergeek · · Score: 1

    I had to do the same on our outside facing development/testing servers. We just used Kapersky since it was already there with Plesk and easy. I wasn't too concerned with performance. We crash or have to reboot those boxes at least once a week in development.

    All our Production systems are either OpenBSD (httpd) or FreeBSD (mail & database servers). We did install Clam on the mail servers.

    Frankly, I'm more worried about cracking attempts on those servers than viruses.

    --
    "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  58. If it works by p51d007 · · Score: 1

    Who cares if it is free or you pay a subscription. I use Nod32, and pay for it, but I know many people who are happy with AVG, which is free. If you read places like the VB100 list, you'll see Symantec would be better served by beefing up their product, instead of poo-poo'ing the competition.

  59. Re:So what do I do then? Change OS? by LVSlushdat · · Score: 1

    If your gaming fix is thru Steam, your wait is over.. Steam runs swimmingly under Ubuntu and Wine.. I play TF2, TFC thru Steam all the time on both my Linux laptop and desktop.... Can't say much about other gaming platforms...

    --
    THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
  60. Re:Seems free alternatives ranks high by thejynxed · · Score: 1

    Anything below 85% on that list is considered worthless by the site author. So that leaves the first 22 selections on the list.

    I am patiently waiting for a new comparatives for this year, and to see where former first place Kaspersky falls. They went from 1st to 4th on the last round of testing.

    --
    @Mindless Drivel: 100% of Twitter posts ever Tweeted.
  61. WTF? by Sniper98G · · Score: 1

    I'd just like to point out this quote from the article.

    "We've made more virus definitions last year than we have in the last 10 years."

    This is a physical and logical impossibility. It makes me wonder what else is made up in there.

  62. Re:McAfee false-positive glitch fells PCs worldwid by ae1294 · · Score: 1

    Well, that explains why a significant amount of machines at work suspiciously fall apart this week

    Do your duty and sue them. Someone needs too.

    I saw hundreds of computers with McAfee and Norton antivirus pass through the computer store I once worked at. It's really sad when people tell you they installed something to protect their computer but it instantly nuked it.. McAfee always seemed worse as Norton just wouldn't run right until you uninstalled it and ran the cleanup tool and then manually made sure every possible file and registry item was really gone and then reinstalled... Ugh... If you make a product and then make a new version how can the new version freakout and break because you once had the older version made by the same company?

    O and no refunds on opened software! o and it wasn't our software that broke your computer even though it was... ... damn dirty lies ....

  63. Anti.virus, a piece of crap, but needed. by Krneki · · Score: 1

    I work with anti-virus solutions for 10 years now. I used everything, but for professional environment mostly Trend-Micro. Probably it is the best choice, but I will never install this piece of crap on my home pc.

    Most of the anti-viruses are bloat crap, doing 100 not needed tasks and eating memory in the spare time. Often their needed crap will shut down a machine quite often, be it an unnecessary and unplanned scan while the server is under load or by triggering something in the network code to make the network card stop working.
    Even when they work, they can remove the old viruses at best and maybe warn you when you get infected by a new one. Of course if it is any good, you will have to clean it manually.

    The last time I checked the anti-virus client it was eating more RAM then a clean Windows XP installation, stop this crap.

    Sorry for my rant, I guess if they worked as they should they would never need me, so in a sort of ironic way, I'm glad we have a fucked up situation.

    P.S: Symantec is the worst of all, they were crap with their first product and they never managed to give us one product not pulled from a CEO ass.
    P.S.S: The last time I installed XP was in 2004 and is still running now, I never used anti-viruses, because I never trusted M$ to handle my security in the first place.

    --
    Love many, trust a few, do harm to none.
  64. Re:Don't Worry by Sfing_ter · · Score: 1

    A man's gotta do what a man's gotta doowoowoo

    --
    A computer once beat me at chess, but it was no match for me at kick boxing. Emo Philips
  65. The fundamental problem is sloppy code in Windows. by Futurepower(R) · · Score: 5, Informative

    Here's a problem with ESET's Nod32 discussed on March 9, 2009: NOD32 was deleting very critical and required Windows files.

    The fundamental problem is that Microsoft makes more money if there are security problems in Windows.

    OpenBSD doesn't require anti-virus and anti-spyware programs partly because it was written to be secure. Apple's Mac OS X is based on BSD, and users rarely have problems with that operating system being insecure.

    Amazingly, Microsoft is not only supplying insecure software, it is charging for programs to fix the insecurities!!! See Windows Live OneCare.

    Microsoft charges Microsoft Windows users $50 for software to fix problems in Windows! Windows Live OneCare has "Antivirus and antispyware all in one". More: "Two-way firewall helps stop hackers in their tracks". Hmmm, Microsoft, if Windows needs a "Two-way firewall", and it certainly does, why do you supply a one-way firewall with Windows???

    See Windows Live OneCare Gripes. Quote: "Create the problem, then charge people money to solve it." Another quote: "Why should Microsoft profit from the plague of viruses and Spyware? Shouldn't it have designed Windows better to begin with? And if it has indeed found a way to protect Windows, isn't it a tad exploitative to charge for it? Microsoft has no convincing answer for these questions . . ."

    Another quote: "McAfee, Symantec and Microsoft (with Windows Live OneCare) all set your credit card up for automatic renewals when you purchase their security software on-line. ... the gripe is that you can't opt out of this during the purchase. OneCare is the most difficult of the three to opt out of. In fact, you can't. Instead you must must cancel your subscription altogether by calling 866-663-2273."

    To me, it seems like this: Testing... Testing... How much abuse will computer users accept?

  66. Yeah, those DNS queries were so dangerous by Fencepost · · Score: 1

    I stopped trusting Symantec/Norton for much of anything when one of my customers couldn't resolve names because Norton had decided that outbound DNS queries (or the responses to them) were malicious and needed to be blocked.

    There may be a widening gap between what people understand and what they're facing, but I didn't see any sign that Norton was addressing that gap appropriately.

    --
    fencepost
    just a little off
  67. Re:McAfee false-positive glitch fells PCs worldwid by muridae · · Score: 4, Interesting

    If you make a product and then make a new version how can the new version freakout and break because you once had the older version made by the same company?

    That's a pretty easy question. You skip the regression testing phase. Or maybe they trusted the OS too much, moved a function from one dll to another, changed how the function worked, and forgot to have the update script remove the dll from the OS. If the program gets the invalid response from the older function, it might cause problems. Anyway you work this, it all comes down to them not testing enough.

  68. Re:So what do I do then? Change OS? by yossarianuk · · Score: 1

    Some more good news is that Virtualbox can now start to do DirectX3D - doubt it will be as fast as wine though.
    br> The only thing I use wine for now is Civ4 and that works really well with wine - in fact it seems faster than windows...

  69. Homeopathic Virus Scan by keithburgun · · Score: 1

    Perhaps what we need is to dilute a very small virus into a 120 gigabyte text file, over and over and over, and then run it in AUTOEXEC.BAT, that should solve it

  70. Is Windows a virus? by VGPowerlord · · Score: 1

    With the recent problems being encountered by Windows users all across the country, people are begin to ask themselves if windows is a virus. In response to the high demand for an answer to that question a study was done and concluded the following.

    1. Viruses replicate quickly.
    Windows does this.

    2. Viruses use up valuable system resources, slowing down the system as they do so.
    Windows does this.

    3. Viruses will, from time to time, trash your hard disk.
    Windows does this.

    4. Viruses are usually carried, unkown to the user, along with valuable programs and systems.
    Windows does that too.

    5. Viruses will occasionally make the user suspect their system is too slow (see 2) and the user will buy new hardware.
    Same with Windows, yet again.

    Maybe Windows really is a virus.

    Nope! There is a difference!

    Viruses are well supported by their authors, are frequently updated, and tend to become more sophisticated as they mature. So there! Windows is not a virus.

    -- Stolen from Aha! Jokes

    --
    GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
  71. This is About Microsoft Security Essentials by rliden · · Score: 2, Informative

    Symantec is worried about Microsoft Security Essentials and not other third party vendors offering free solutions. Most of those vendors offering free options also offer subscription based models as well. Even Symantec offers a free scanning tool.

    The concern about MSSE is because with this tool there will be no real need to install a third party solution at all. The Windows Firewall is just as good, if not better than vendor solutions. Security Essentials is in the same playing field scoring good on detection and removal and very good on real time detection and prevention. The other tools such as disk defrag, registry defrag, and backup utilities aren't needed from security vendors. These are either built in to Windows or there are free solutions such as CCleaner that render this fluff in security suites a no-seller. This is why Symantec is starting their early marketing campaign. I expect to see other vendors jump in on this as well.

    --
    Don't think of it as a flame, more like an argument that does 3d6 fire damage.
  72. Re:The fundamental problem is sloppy code in Windo by afidel · · Score: 4, Insightful

    Antivirus software would be required on WHATEVER was the popular platform, because not being able to run code makes a computer worthless and sheeple can easily be tricked into running bad code.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  73. Microsoft charges for protection against Microsoft by Futurepower(R) · · Score: 1

    "... it's lowering the cost of using the platform without lowering the income of Microsoft."

    Microsoft charges for protection against problems in Microsoft sofware: Microsoft Windows Live OneCare.

  74. I go back a long way with this stuff.... by CFD339 · · Score: 1

    I'm one of those guys that used to walk around with a boot diskette that had the original scan and clean on them.

    There is no question that I'd use either Symantec's product or McAfee's product if they were actually better in my opinion. I find other products much better choices -- the free ones in particular. It isn't just price. The performance and the intrusiveness of those commercial programs is abysmal. They cram themselves into your systems so intricately to "defend themselves" that if anything goes wrong you have to blow away the whole stack and start over. Most viruses and spyware is easier to get rid of than the anti-malware software.

    How many times have you found users unable to connect to the net, only to discover they (horror of horrors) they've installed a SECOND anti-virus without removing the first? Now the whole thing comes uncu__ed.

    Look, I love linux for my servers, but at the desktop I still use Windoze. If there's one thing that will eventually drive me to switch, it's the way Microsoft and (and as a result all the others) have gone and built the thing in such a byzantine way. There's no way to even really know what needs to be fixed in Vista when something breaks -- and if it did, you don't have "root" access to go and do it. That means the problems caused by these anti-virus packages will now be all but irreparable.

    We'll see. For now, desktops around here are xp with avast anti-virus and running quite well. If windows 7 doesn't turn out to be much better than vista for an ability to fix as much as for useability, it will finally push me to move to a linux desktop as well.

    --
    The problem with quotes on the internet, is that nobody bothers to check their veracity. -- Abraham Lincoln
  75. Well, good thing I'm not relying _only_ on free AV by icannotthinkofaname · · Score: 1

    If you are only relying on free antivirus to offer you protection in this modern age, you are not getting the protection you need to be able to stay clean and have a reasonable chance of avoiding identity theft

    If I'm relying only on free antivirus to keep my system clean, then I have no business running a computer, and I need to learn more.

    Good thing I also have basic skills like not downloading shady attachments, not executing random executables, and double-checking through web research whether a certain app that I'm interested will actually do what I want to to do. Because good grief, if I'm invariably going to destroy my OS if I don't have an antivirus, maybe my habits need to be changed instead of my application. I'll stick with my Firefox and my Ubuntu and my knowledge of how to refrain from destroying my OS to begin with.

    I realize that I'm not exactly target audience (having, y'know, a few brain cells dedicated to computer competency), but hey, if Symantec wants to try to sell me their software, they can go right ahead and try.

    --
    Let q be a radix > 1. I am in ur base-q, killing 10 d00ds.
  76. Some of the free ones are home only and they pro v by Joe+The+Dragon · · Score: 1

    Some of the free ones are home only and they have pro ver's as well that you can also use at home. Avast! is good and it works with vista 64 as well.

  77. Re:McAfee false-positive glitch fells PCs worldwid by ae1294 · · Score: 1

    Anyway you work this, it all comes down to them not testing enough.

    But.... isn't it their desire to keep their existing customers base? How can they do so this way?

    And they already have a special clean tool you can download online so why not just include that in their installer to begin with? Its never seemed to screw up anything more than the normal installer does and at at minimum it could run after the install has failed since it's almost always apparent there is a problem on first boot when Norton screams about being broken...

    Maybe I shouldn't give them free advise...

  78. We paid for AV and ditched Symantec by zerofoo · · Score: 1

    We are a small school with about 250 desktops and 30 servers. We finally said goodbye to Symantec Corporate AV after repeated failures by the product to do anything useful.

    We looked at free alternatives, but settled on Sophos AV for its Mac and PC support in one admin console.

    Educational pricing was quite good, and the support (the few times we needed it) has been good also.

    I haven't had as much luck getting rid of Backup Exec - everything I've tried has been worse that BE. So, for now, BE stays.

    Symantec, you are losing market share not due to free alternatives, but because you SUCK.

    -ted

  79. What I Like About Norton... by tunapez · · Score: 1

    Is the warm fuzzy feeling I get when it runs a scan and says at the end, "No immediate threats found". I am left with a feeling of satisfaction knowing the annoyingly persistent pop-up WinAntiVirus is wrong and my computer really is clean. Nevermind the win system files Nort didn't check b/c access was denied, that's just micro-details that doesn't concern the end user.

    --
    Imagination drew in bold strokes, instantly serving hopes and fears, while knowledge advanced by slow increments...
  80. Re:Don't Worry by stfvon007 · · Score: 3, Informative

    I used Norton Antivirus for a while (made by Symantec).
     
    number of times it stopped me from getting a virus: 1
     
    Number of false positives: 7 (security tools and a Y2K joke program)
     
    Number of times it screwed up my computer: 2 (Once randomly and once when I went to uninstall that piece of crap)
     
    honestly Id be better off with no protection than with their product.

    --
    All misspellings and grammatical errors in the above post are intentional and part of my artistic expression.
  81. Malware? by TheLink · · Score: 3, Insightful

    It's been getting harder and harder for me to distinguish Symantec and McAfee software from malware.

    --
  82. How Unusual by binaryseraph · · Score: 1

    Oddly enough the CEO of Ford warned people against using free cars. Evidently they have something to sell.

  83. Why I hate bundled AV by cpct0 · · Score: 2, Interesting

    I personally am very vocal about my hate of purchased anti-viruses for end users.

    Most of the home user computers I've seen use some kind of outdated anti-virus technology that wasn't updated in ages. They purchase the computer, they got a 90 days free AV deal, then weeks before it ends up, they are asked to subscribe to this crap for some kind of amount, they say "later", next reboot "later", next reboot "later", next reboot GAAAH "never! there!", and they are stuck with that piece of crap that slows down their computer than gives them a false impression of security "because they got Norton installed", even if they totally forgot they even had to subscribe.

    Even worse are the computers with some outdated version of the software that isn't even updated anymore, like they got this 3 year old version of (example) Symantec they purchased, asked for the year update, then got a message about that brand new (shiny) version with more features. They said no because they aren't doing anything fancy with their computers. Now they are stuck with some 3 year old solution that isn't updated anymore. How appropriate.

    So my suggestion for all the computer users: don't use a bundled anti-virus unless you get explained what's the deal pay their due diligence everytime they are asking for it. Then, they are very good (usually vastly superior) products. -- Instead, use some free anti-virus, like AVG, that will automatically update everyday, and won't become outdated, and you won't have a popup message asking for money or else... Use spybot for the lesser evils. There, you are free of pains.

  84. How do you know you need anti-virus? by pikine · · Score: 3, Insightful

    Rather than advocating a specific anti-virus product, I feel that the question is how do you know you need anti-virus. I would recommend choosing two anti-virus product and keep them up to date for the shortest subscription period allowed. During this time, work as usual, and take note of any virus alert you get, and how that happens. Get rid of one of the anti-virus that doesn't appear to be as effective (and recommend the remaining one to other people). Also adjust your computer using habit until you get no virus alerts. Then make sure you keep your habit within the confines of rules you find working well for you, so you don't get virus alert. Then get rid of the anti-virus software altogether.

    I regard anti-virus software as some sort of potty training. You only need it until you find out what behavior will get you into trouble.

    --
    I once had a signature.
    1. Re:How do you know you need anti-virus? by Repossessed · · Score: 2, Insightful

      Bullshit, the idea that you only get viruses if you do something wrong is utter utter bullshit.

      Doing things wrong certainly means you get more, but the only way to avoid them entirely is to disconnect your internet and refuse to use any kind of rewritable media.

      --
      Liberte, Egalite, Fraternite (TM)
    2. Re:How do you know you need anti-virus? by dwywit · · Score: 1
      I hope you're not advocating actually running two anti-virus products at the same time?

      Because you're asking for trouble. The effect on the processes that those products (norton/mcafee/trend micro/etc) stick their noses into would drag your system down. AVG has become more like them since Version 8 was released, and I'm not recommending it to customers anymore. Avast and PCTools products seem to mind their own business.

      --
      They sentenced me to twenty years of boredom
    3. Re:How do you know you need anti-virus? by donaldm · · Score: 4, Interesting

      I don't need anti-virus because I use Linux (Ubuntu, Puppy, PCLinuxOS)! "Malware", Virus, Worms, Trojans, etc., do not effect my PCs.

      I run Linux as well, however what you just said applies to a Linux user not running as root. Unfortunately many people I know who should know better are quite happy logging in as root and this can lead to issues not unlike those affecting a Microsoft OS. All machines I set-up or even manage are set-up such that you cannot login as root either via telnet (now depreciated) or ssh. Of course that won't stop people logging in as root on the console in the case of a personal computer or workstation.

      From personal experience Linux in the enterprise requires Anti Virus protection at least for those machines that are internet facing not because Linux is actually affected by mall-ware associated with Microsoft OS's and applications but because you need to protect any Microsoft products that may connect to the Linux machines. It has never ceased to amaze me that many businesses see this as normal and it is utterly pointless to try an explain to them what is wrong with this picture.

      --
      There ain't no such thing as proprietary standards only proprietary formats. Standards are by definition open.
    4. Re:How do you know you need anti-virus? by bill_mcgonigle · · Score: 1

      Of course that won't stop people logging in as root on the console in the case of a personal computer or workstation.

      One of the newer distros (Fedora 12, maybe) even prevents this without some hacking.

      you need to protect any Microsoft products that may connect to the Linux machines.

      Why doesn't the Windows' machine's AV software handle this? Do they reciprocate?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  85. Re:Don't Worry by darkpixel2k · · Score: 4, Interesting

    Exactly. Isn't this just like a wolf warning that the chicken coop should have a free and open society with no fences?

    Or to put it another way: Is there any answer that you're going to give that doesn't recommend I spend dump trucks full of cash at your company?

    --
    There's no place like ::1 (I've completed my transition to IPv6)
  86. Re:The fundamental problem is sloppy code in Windo by HiThere · · Score: 1

    I'm not convinced. You'd need to point me to examples of actual working viruses for Linux or BSD (i.e., for a live Unix variant. [I'm including Linux here despite it's independent origins.]) If it were only, say, AIX or HPUX that was immune then I might buy your argument, and I could buy the argument if it were only that there were many fewer viruses on Linux. But the Linux/BSD Unix systems are changed frequently to remove any known security vulnerabilities, so viruses, and even trojans, have a very difficult time. (Note that there ARE trojans for Linux and BSD, but they don't have a long life-span or wide distribution, because the systems are variable, and tend to get patched to make them not work.) There have also been worms on Unix style systems, and various other security vulnerabilities. But security vulnerabilities aren't seen as profit centers by the FOSS software vendors, so they don't hang around.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  87. Re:The fundamental problem is sloppy code in Windo by adolf · · Score: 1

    No, no, no. You've got it all wrong.

    Once you switch on the Reality Distortion Field, no Linux or *BSD system (including OS X) is capable of doing anything wrong. Ever. Additionally, as long as the Reality Distortion Field remains on, users of those systems become infallible.

    It's just how it is.

  88. Sounds like the FUD against Universal Health Care by Jackie_Chan_Fan · · Score: 2, Insightful

    Symantec is taking a page right out of the republican/democrat "anti (not for profit) universal health care" hand book. Instead of having universal single payer health care that would cover us all, for the good of man kind... the special interest groups are spreading FUD because they would lose profit and power.

    Same thing with Symantec. They would have you believe that Free AV would destroy humanity itself and leave you unprotected. Symantec would have you believe that only they can protect you properly.

    The reality is free AV will help prevent the spread of virii thanks to more people having anti virus software.

    Apparently Symantec doesnt really care about protecting users... they just want a profit.

  89. In other news... by prodevel · · Score: 1

    Fire hot, water wet.

  90. Where are all these viruses? by malevolentjelly · · Score: 1

    Do any knowledgeable Windows users ever actually get viruses?

    I haven't seen one for years. I've only seen one security threat try to attack me since I started using Vista... and it asked UAC for permission to access my system. I denied it and deleted it.

    I am seriously asking. All these linux chumps act like the Virus situation in Windows is dire... but I've not really had this experience since the 90's. It was the same with Mac back then, too, though.

    Am I just excessively lucky? Am I bizarrely wise for being careful about what downloaded files I allow to privilege escalate?

    1. Re:Where are all these viruses? by rts008 · · Score: 1

      Do any knowledgeable Windows users ever actually get viruses?

      Probably not many, or often.

      *start name-calling competition*

      I am seriously asking. All these linux chumps act like the Virus situation in Windows is dire...

      Not kept up on the malware news lately, have you?

      Also, your comment shows your misconception.

      Us 'Linux chumps' don't see you MS chimps getting infected, zombied, and rooted as 'dire'. We look on in 'amused pity', and just toss another banana into your cubicle/cage.
      *ends name-calling competition*

      Am I just excessively lucky? Am I bizarrely wise for being careful about what downloaded files I allow to privilege escalate?

      Some luck, common sense, and wariness go a long ways on the internet now days. I am assuming that's what has worked so well for you, but not all Windows users act in a similar fashion. Many will click on anything that pops up without knowing/understanding what is happening, most don't even care or want to know anything more about what is happening...they just want their purple ape that promises to make life so much better.

      MS has made big strides forward with Win 7 and IE8 from what I've heard...I say good for their users![and maybe the rest of us in a decade or so]
      But there is still a large number of MS users on older software that combined with a clueless user, will provide malware opportunities for years to come.

      Spam is a good example here.
      After all of the years of trying to educate users about indiscriminate clicking on emails and attachments, enough users still do, thus making spam profitable.

      I have not done the research, so this is pure speculation:
      It seems to me that with Vista, and more so with Win7-combined with IE8, that the majority of malware is more likely enabled by user action instead of just outright pwning Windows itself.
      It's a 'loose nut behind the wheel' problem, more than anything. [obligatory /. car analogy]
      Again, I have not done the research, as I am a 'Linux chump', chimp. :-)
      (no offense taken, or intended.[see P.S. below] I just felt compelled to fire a salvo 'for the honor of Tux'!)

      P.S. Next time, let's leave out the name calling, and have a rational discussion...if you don't mind. I will try to do the same.
      I will give you the benefit of the doubt though, as some of us *nix zealots can try a rational persons patience!(yes, 'us' was deliberate:I too, can get patience-wearing at times on the subject!)
         

      --
      Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  91. The problem is, Symantec saying this by Ilgaz · · Score: 1

    For people who has a clue about the jungle out there, a free AV may really work except some tools like Microsoft's shameless thing. I wouldn't choose it just for the sole reason of protesting that OS vendor who STILL doesn't warn user about empty pwd, even on Win 7 RC. There are way more advanced tools out there free for home use and they are really fine. For example Avast antivirus.

    Issue begins when you deal with people who has no clue about the jungle out there and always happy to enter it, without any kind of clue. The ''click happy'' people. For that, you need remote management, advanced heuristics engine and really low CPU and memory load, reporting etc. I keep installing/buying Kaspersky for that purpose.

    If you are ready to give up some convenience and ease of use, a secured Windows and something like clamav-daemon which will just watch mail and browser downloads will be more than enough. In these times when companies will happily distribute trojans and viruses with USB keys and even digital photo frames, 'no antivirus' is not really a solution.

    I wished someone other than Symantec, no matter whoever they are told about the distinction between free and paid software regarding security. As it is the Symantec, no matter what they say will be ignored and flamed. Similar thing on OS X AV scene which Symantec, even if they try to code a real mac product these days, generally ignored.

  92. No they're not, all 125+ Are different...mostly? by CrashNBrn · · Score: 2, Interesting

    They "sell" over 125 'security products'. Not including the other 30 Altiris downloads, and likely others.

    Personally I have little faith that Symantec can securely maintain their insanely fragmented product lines.

    And they all look so good... I do wonder how a business/server would run if every single applicable one was installed.

  93. There is a reason for AV products having trials by Ilgaz · · Score: 1

    Well, there are lots of other companies who offers a dedicated removal tool for their product especially in AV scene which is very important that you don't run 2 things doing same thing by principle.

    Forums, removal tool etc. doesn't matter. I would test the product myself and see what it does and what it doesn't.

    I decided to act that way especially after Kaspersky products which are always said to be ''too heavy'' ended up saving a 512MB RAM having Celeron like low end CPU. It turns out, the ''people'' had problem with it, not us.

    1. Re:There is a reason for AV products having trials by gonz · · Score: 1

      I decided to act that way especially after Kaspersky products which are always said to be ''too heavy'' ended up saving a 512MB RAM having Celeron like low end CPU. It turns out, the ''people'' had problem with it, not us.

      Kaspersky tends to be underrepresented in anti-virus discussions, maybe because they don't market as heavily. But IMO it's totally worth the price tag. I finally shelled out for Kaspersky AntiVirus (not the full firewall thing) in December of last year, when two virus infections caused enough downtime to impact my consulting hours. An Adobe PDF vulnerability was enabling my PC to be infected from simply browsing web pages with Firefox, even with AVG Internet Security fully enabled.

      I tried products like Symantec and McAfee, but they're very "noisy" GUI's (in terms of advertising their presence), and it's difficult to temporarily disable them. I need this feature because I use driver debuggers and other programmer tools that conflict with antivirus services. This was a major factor in my decision to use Kaspersky, which is a very no-nonsense app with an "off" switch that works.

      As far as detection rates, I browse pages and run files from a lot of (ahem) untrusted sources, and Kaspersky catches at least one real virus for me every month. No misses so far. In addition to actual threats, Kaspersky also detects potential vulnerabilities such as outdated Java or Flash DLL's, which is pretty cool. So if you can afford for-pay protection, definitely give it a try.

      -Gonz

  94. I've said this before... by Amazing+Quantum+Man · · Score: 1

    Peter Norton should sue Symantec for defamation of character.

    The original Norton Utilities were everything that Symantec's Norton $WHATEVER isn't.

    --
    Fascism starts when the efficiency of the government becomes more important than the rights of the people.
    1. Re:I've said this before... by that+this+is+not+und · · Score: 1

      Peter Norton has been reduced to 'Bitmap on a box' status for more than a decade now. I refer to him as 'Peter Bitmap' in ordinary conversation.

  95. Re:The fundamental problem is sloppy code in Windo by Skuld-Chan · · Score: 2, Informative

    Maybe its because Linux and BSD aren't popular platforms for most home users. OSX is 8% - which is large, but considering the rest of that is Windows (most people pin Linux at around 1% on the desktop it seems).

    Even then - there are viruses for the Mac

    There's also plenty of evidence to suggest OSX really isn't all that secure.

  96. And Microsoft warns against free Operating Systems by amanjsingh · · Score: 1

    because of course, free OS's are very unsecure than Windows. No? lol

  97. Re:The fundamental problem is sloppy code in Windo by Z34107 · · Score: 1

    Vista and onward come with a two-way firewall. (Start -> run -> wf.msc) The XP firewall (that they added in a service pack!) is just fine unless you're hosting internet services on you box. In which case, wtf are you doing.

    As long as you let users run arbitrary code, you are always going to have virus problems. Last semester I removed DNS hijackers from 3 Mac OS X laptops at my college's help desk, despite how awesome BSD is.

    I'd be more worried about Microsoft "charging for programs to fix the insecurities" if they didn't already:

    • Provide patches for free.
    • Provide service packs for free.
    • Push virus removal scripts through Windows Update, also free.
    • Bundle Windows Defender with Vista, and provide it as a free download for XP.

    I used Windows Live OneCare for a while, and it seemed to work OK. But, it didn't really provide much above and beyond what the free stuff provides, and it would freak out if you didn't have automatic updates turned on (I prefer to screen my updates).

    --
    DATABASE WOW WOW
  98. Re:McAfee false-positive glitch fells PCs worldwid by mysidia · · Score: 1

    So that's what the extra $$$ buys you. Yes, more malware is detected.

    But more legitimate stuff is wrongly detected as malware too?

    You'd think they could get it right, understand the special, sensitive nature of system drivers, and tell the user about the problem.

    Rather than pulling loaded drivers out of the system and risking a bricking.

  99. Not impressed by jnork · · Score: 1

    Last time I installed Symantec (work system, not my idea, and very much protested) it slowed my system down significantly. 2.8GHz dual-core system running XP was noticeably slower, especially running the core application, which was an assembler (sort of like a compiler but for assembly language -- and generally very fast and much simpler than a compiler). It easily took 10 times as long.

    So whenever I hear somebody from Symantec whining self-serving marketing drek like this my only reaction is to reply with certain Anglo-Saxon expletives and related gestures.

    Er zol vaksen vi a tsibeleh, mit dem kop in drerd.

    --
    Cleverly disguised as a responsible adult.
  100. Cost of malware on Windows? In experience, HUGE. by Futurepower(R) · · Score: 1

    "The XP firewall is just fine unless you're hosting internet services on your box."

    I don't agree with that. If you have malware, the Microsoft Windows XP firewall allows the malware to communicate with the outside world with complete freedom.

    "I used Windows Live OneCare for a while, and it seemed to work OK. But, it didn't really provide much above and beyond what the free stuff provides, ..."

    Another poor-quality product from Microsoft? As many others have said, Microsoft makes more money if the malware is not actually removed.

    Also: "Last semester I removed DNS hijackers from 3 Mac OS X laptops at my college's help desk, despite how awesome BSD is."

    I'm guessing that the cost of just installing and maintaining Windows anti-virus and anti-spyware software is more than 100 times the cost of removing problems from Mac OS X. That doesn't count the cost of having spyware and virus problems in Microsoft Windows, which is certainly more than 100 times more expensive than that. That is an estimate that reflects our experience. If that estimate is accurate, the cost of maintaining Microsoft Windows XP against malware is more than 10,000 times the cost of maintaining Mac OS X against malware.

  101. AVG used to be great to by Latinhypercube · · Score: 1

    Before AVG 8. Now AVG doesn't even seem to remove viruses, it just tells you they are there. Also, their new 'feature' of having AVG search EVERY SINGLE HIT you have in a google search is RETARDED.

  102. Heil Symantec by thunderclap · · Score: 1

    Its sounds like Consumers dont need less protection, they need more was stolen from a presidential speech. Politics aside I let an antivirus on that a: can prove it can do its job. B: have a small footprint (avast has 6 programs in residence. They take less than 20% of total CPU cycles) c: will auto update without me having to do it manually. Mcaffee has never passed this. Norton did until WinXP. I regularly have people remove either and replace them with something else ESET, AVG, avast. I use avast because: it auto updates daily. It blocks drive bys, its scans downloads, it blocks malicious website connections. And it has never failed to help kill an actual virus. (i get one per OS). I saw a recent version of Symantec on a friends computer who was complaining it has slowed down in the 3 months since he bought it and installed it. So after a Hijaack this run, I killed off symnatec, gutted all of it and its bloated 10 programs eating 50%, and installed Avast. No viruses on the system at all. It was symantec that slowed it down.

  103. My latest fiasco with commercial anti-virus .... by King_TJ · · Score: 3, Interesting

    One of my clients bought a new Dell Inspiron notebook with an integrated Verizon cellular card. He wound up needing my help getting the Verizon card set up, because every time he ran the Dell utility to manage the card, it just hour-glassed the PC for about 30 seconds, and finally returned an error message about being unable to connect to one of its components.

    I fought and fought with it, checking to see if the cellular card might be disabled at the BIOS level, or if a Windows service was incorrectly set to "disabled" or something.... nope.

    I finally gave up and called Dell tech support, to see if they knew anything about the issue. The tech had no clue, other than suggesting steps I already tried, and seeing if I could launch the configuration program from the START menu, as opposed to from its system tray icon (same result).

    Then, on a "shot in the dark" troubleshooting step, I did a full uninstall of the McAfee Security Suite provided with the machine (with 1 year subscription). That did the trick! McAfee was blocking the cellular card utility from launching, despite its firewall not even listing it as a blocked executable or anything! Nice.....

  104. Re:The fundamental problem is sloppy code in Windo by BikeHelmet · · Score: 1

    Here's a problem with ESET's Nod32 discussed on March 9, 2009: NOD32 was deleting very critical and required Windows files.

    10 minute fix time (and then automated repair) seems quite good. My experience with Norton was way worse - but I haven't used them in a half-decade.

    Yes yes, flame Microsoft all you want. I disagree with them charging for a solution to their own problem, but you seem overzealously hateful towards them, and not Apple.

    Let me ask you - what is the primary way an OSX box gets hacked? Answer: Safari. Sound familiar? See: Microsoft + IE

    What's got me worried is that the same guy keeps winning pwn2own with Safari exploits, year after year. He probably has a pile of exploits up his sleeve, as do other people. It's only a matter of time before Mac users get hosed by their browser, just like Windows users once did. (and probably still do)

  105. The publicity for Symantec is intensely negative. by Futurepower(R) · · Score: 1

    I wonder how people at Symantec feel about "David Hall, a Product Manager for Symantec" getting himself on Slashdot, where everyone can discuss how unpleasant their involvement with Symantec has been?

    I suppose he was not smart enough to see that coming.

    If Symantec wants management consulting, I volunteer: Futurepower Technological Due Diligence. But that's just volunteering some time. I wouldn't work for them unless they wanted a full re-organization of management.

  106. Re:McAfee false-positive glitch fells PCs worldwid by BrokenHalo · · Score: 1

    Since I'm not a citizen of the Windows world, but frequently get called in to troubleshoot, I tend to pull down AVG when the situation requires an anti-virus program. Does anyone here have any thoughts about this? If I am pissing into the wind, let me know. I won't pay dollars and cents of my own for a product I'll never use, but good advice for those who need it is a Good Thing.

  107. Re:McAfee false-positive glitch fells PCs worldwid by that+this+is+not+und · · Score: 1

    The most recent versions of AVG have been a tad too aggressive in my experience. I keep a little set of binaries around called ps.exe and kill.exe. They are win32 utilties from way-back-when (I think from the NT 3.51 era) that work essentially like their UNIX counterparts. They will run on any Win32 platform including 95 and 98. AVG decides on it's own that kill.exe is 'malware' and deletes it, with no announcement.

    These little binaries, btw, seem to be increasingly harder to find as time goes on. You can still download them here: ftp://ftp.uni-potsdam.de/pub/systems/winnt/WINNT/littles.zip .

  108. Re:The fundamental problem is sloppy code in Windo by marcello_dl · · Score: 1

    > Maybe its because Linux and BSD aren't popular platforms for most home users.

    But gnu/linux, unix dominate the server market!!! Would you prefer to own a botnet of laptops and desktops connected part time through adsl or worse, running a bloated OS between game sessions or one made of always available servers with fast connection and a fast OS full of tools for remote admin and networking?

    As long as free antivirus and patching exist, there is way less money to be done with viruses. Thats a good thing no matter what you think about the cybersecurity market.

    --
    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
  109. Re:The fundamental problem is sloppy code in Windo by cbhacking · · Score: 3, Interesting

    Your facts are so bizzarely wrong its hilarious.

    OneCare has been discontinued. The scanning engine it was based on, along with definition updates, are now available free. If you'd even bothered to read *anything* about the product related to this article, you'd know that.
    Windows does ship with a two-way firewall, and it's remarkably powerful and versatile. OneCare was basically a giant patch for those fools still running an 8-year-old OS.
    "designed Windows better..." You can't fix stupid. The OS itself is pretty damn secure these days, much more so than (for example) OS X - see the Pwn2Own contests and the competitor's comments for an interesting case study. Actually exploiting Windows pretty much requires third-party software, and even then you have to deal with security features that no other os *except* OpenBSD has fully implemented (DEP, ASLR, etc.). What most malware for Windows (and usually for other platforms too) is, these days, is Trojans. Not a lot your OS can do to protect you from those. See the Dancing Pigs (or Bunnies) Problem. Pop up a warning dialog? Users will click right through it. Make them run as non-Administrators? They'll gain whatever rights the program says it needs (in the case of Trojan-infected installers, you would probably need admin rights anyhow). Antivirus provides only a very small amount of protection against this, but I suppose if you're going to have that kind of person online anyhow they should have that protection. If a company wants to charge more to protect against that stupidity, though, I don't see that as being so evil.

    --
    There's no place I could be, since I've found Serenity...
  110. Other systems by dandart · · Score: 1

    Most people are still silly enough to use a broken system that NEEDS an antivirus. If they had chosen a system that wasn't susceptible due to better security practises by default, and that it was extremely difficult to get a virus on, (such as a system with clean repositories that requires you to be a normal user, not an admin) the problem would largely solve itself. And these systems are often available for free! What gives?

  111. Re:The fundamental problem is sloppy code in Windo by shutdown+-p+now · · Score: 1

    OpenBSD doesn't require anti-virus and anti-spyware programs partly because it was written to be secure. Apple's Mac OS X is based on BSD, and users rarely have problems with that operating system being insecure.

    Can you specifically explain what features do OpenBSD and OS X have that Vista does not that make them more secure and invulnerable to viruses?

    I see this point raised often, but not once there was a coherent explanation. At best, people think in Win9x terms, and say stupid things like "Windows does not have filesystem security".

  112. Re:The fundamental problem is sloppy code in Windo by drsmithy · · Score: 1

    The fundamental problem is that Microsoft makes more money if there are security problems in Windows.

    Most viruses (and malicious code in general) exploit the user or applications, not the OS.

  113. Re:The fundamental problem is sloppy code in Windo by drsmithy · · Score: 1

    Would you prefer to own a botnet of laptops and desktops connected part time through adsl or worse, running a bloated OS between game sessions or one made of always available servers with fast connection and a fast OS full of tools for remote admin and networking?

    Would you prefer to own a few dozen machines run by professionals, who will almost certainly notice their machines have been penetrated, or a few thousand machines owned by ignorant end users who still wouldn't be sure their machine was 0wned if it popped up a dialog box saying so ?

  114. The Unfortunate Truth? by Captain+Climate · · Score: 2, Interesting

    An executive warning against the lower priced and free products of competitors is not surprising to anyone. As one who has been paid to REMOVE Symantec products from customer machines because of the huge performance hit I do not havegood comments to say about the actual security products. I do use AVAST and find that it works really well. My own belief continues to be that the best defenses against the bad guys are to avoid working as an Administrator and to use THE HUMAN BRAIN to avoid opening unsolicited/unexpected attachments. Using Firefox and Linus helps also. Speaking of Linux and other open source platforms.... In spite of all of the real good Microsoft has produced in the software realm I am a firm believer that they should focus on creating SOFTWARE and leave platform development in terms of servers and clients to community efforts. If a virus/malware author attacks Windows then we are dependent on Microsoft and Vendors like Symantec to develop solutions. If there is an attack against Linus, for instance, the author is instantly outnumbered and outclassed by the army of community talent which would act to stop them. On my Windows XP system, NO ONE including me runs as Admin. NO ONE is allowed to use Internet Explorer until I observe better security against Malware. NO ONE is allowed to download or open any email attachments which are unexpected or are programs without consulting me first. On my Linux system I have almost nothing to worry about......

  115. Re:They're gonna recommend LINUX users get Symante by mlts · · Score: 1

    They have endpoint protection for Linux actually. From their website, SEP 10 supports:

    Linux Operating Systems (32-bit and 64-bit versions)

            * Red Hat Enterprise Linux 3.x, 4.x, 5.x
            * SuSE Linux Enterprise (server/desktop) 9.x, 10.x
            * Novell Open Enterprise Server (OES/OES2)
            * VMWare ESX 2.5, 3.x
            * Ubuntu 7.x, 8.x
            * Debian 4.x

    Funny thing is that I have used both this and McAfee (McAfee has had antivirus software for Linux, Solaris, and AIX for more than a decade now.) I used to run the McAfee version at home not because of UNIX based threats, but to nab anything on my samba server that is Windows based.

    In businesses, often times a contract has a stipulation that all computers have antivirus software on them. Yes, even the Solaris boxes which are running the large Oracle databases, or the AIX boxes being used for CATIA. So, AV software goes on those machines, not because it does anything other than fire off a scan from a crontab every so often, but because it satisfies that contractual checkbox.

    As more security breaches hit the news, having an antivirus software on the UNIX machines will likely become a requirement more often. Even though most UNIX boxes need AV software like a fish needs a bicycle, it's present so management can say that every box on their network is protected.

  116. Ouch! *continues ROFLCOPTER* by rts008 · · Score: 1

    Well, I was already giggling aloud from the GP post, and PP you replied to...then I got to your reply, and proceeded to snort vodka out of my nose.
    No pain, no gain! as they say...at least when I finish wiping the vodka off of the keyboard it will be somewhat cleaner, maybe even disinfected to a smaller degree!
    But Damn! that burns the nasal passages!!!

    --
    Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  117. I agree by greentshirt · · Score: 1

    While (ironically) Symantec's products aren't much better, I wouldn't rely on a free antivirus product either. Especially AVG *shiver*. Right now Kaspersky seems to be doing a very good job, but I find relying on one brand / product when it comes to utility software is a little foolish. Too often the product gets bloated or the developers stop investing as much into development or something better comes along. I pay for my antivirus and every year I do a little research before buying another subscription. Just as it is true that opensource and freeware softwares are not inherently worse or less powerful than software you have to pay for, it is also true that they are not inherently better or more powerful either, and I don't understand how this statement by a software company CEO is deemed newsworthy.

  118. ZoneAlarm by Hach-Que · · Score: 1

    I'm surprised that there's been hardly any mention of the ZoneAlarm firewall in this topic.

    I've used it for quite some time, and I've never had a problem with it. I've seen AVG, Avast, etc.. installed on personal computers and they all look completely insecure.

    1. Re:ZoneAlarm by argent · · Score: 1

      I have had SO MUCH trouble, as a system administrator, with users being blocked by Zone Alarm. Can't print? Disable Zone Alarm. Can't see file shares? Disable Zone Alarm. Can't see our web proxy? Disable Zone Alarm. It doesn't seem to do anything to keep users from clicking "Infect Me" when that old "Do you want to run this untrusted program from a website you never heard of" dialog box comes up, though.

    2. Re:ZoneAlarm by Hach-Que · · Score: 1

      Don't blame ZoneAlarm if you haven't specified what the user is allowed to access, and of course it doesn't stop users from clicking Accept when it's asking whether or not an application should be allowed to do something.

      By default it will automatically handle any malware, but if it's a new application (ex. malware) which hasn't previously been run on the PC, it's expecting the user to know whether or not they want to run it.

      Firewalls are designed to prevent unauthorized activity. It can't prevent user stupidity.

    3. Re:ZoneAlarm by argent · · Score: 1

      Don't blame ZoneAlarm if you haven't specified what the user is allowed to access

      It ain't my computer. It was invariably some customer or contractor who installed ZoneAlarm on his own laptop and needed to print. I set our outside worker rooms up firewalled from each other and from the corporate net, with separate VPNs for each group, with their own printers and project-specific resources. There's no need at all for a client-based firewall in that environment.

      Every time I had to check on a user who couldn't print and found ZoneAlarm enabled it provided the user NO feedback and NO guidance whatsoever to help them debug the problem. Since it was sold to end users to provide them personal protection that's just plain bad design.

    4. Re:ZoneAlarm by Hach-Que · · Score: 1

      It's not designed for end users. It's designed for power users; for people who know what they are doing.

      I don't know who sold it to your customers, but I wouldn't have.

  119. Pot calling the kettle black by Joebert · · Score: 2, Informative

    Fuck you Symantec.

    Your shit is just as bad as the free stuff. It gives me a false sense of hope, makes me feel I'm safe when I'm not.

    --
    Wanna fight ? Bend over, stick your head up your ass, and fight for air.
  120. Re:stopped using anti-virus years ago. by markringen · · Score: 1

    troll lol. funny, but please be ripped off..

  121. Re:Symantec is stealing more than any identity thi by rts008 · · Score: 1

    In fact most people with no common sense have a reasonable chance of avoiding identity theft with no software at all.

    [my emphasis]
    How true, how true!
    Joe(clueless home user) Sixpack will see the POST error message on boot-up that 'no bootable drive was found: Press any key to continue' and be confused, but completely safe from Identity theft online! Wake On LAN/Alert won't even help an attack here!
    After futilely looking for the 'Any' key for 10 ms, they will repeatedly hit the 'reset switch' a dozen times.(it may need to warm up), who knows? Maybe the elves will reconfigure the deflector shield after reversing the polarity on the tachyon field of the warp-core matrix, and then it will 'just work', finally this time.
    Having this fail, they will then try for 20 minutes to find the magic 'Any' key, then call tech support in an irate and un-cooperative mood.

    Depending on the specifics, Hilarity ensues from here, accompanied by chaos and confusion.

    Nero:"Let the games begin!"

    --
    Down With Slashdot BETA!!! I've been around the corner and seen the oliphant; you can only abuse me from your perspecti
  122. Paid AVs are worse than viruses!! by SlappyBastard · · Score: 1

    Look at Symantec -- their software constantly nags you with popup messages AND it makes sport of demanding money to protect your computer. Symantec is WORSE than getting a virus.

    Does something like AVG or Clam provide perfect protection? No.

    But, if the AV'ss going to miss the mark, it's nice to not have to pay ransom money to Symantec.

    --
    I scream. You scream. I assume that means we're both acquainted with the problem. We proceed.
  123. The Symantec I dont trust by XMode · · Score: 1

    I will share a short story of why this announcement isn't worth anything to me. Its purely based on my experience and may or may not be indicative of the software as a whole.

    I started a new system admin job around 12 months ago now. All of the servers were up and running happily when I started and I had little to no documentation (its always the case).

    2 weeks after I start and im still trying to figure out how all the systems have been setup. I'm playing around on the file server trying to work out the file permissions or something equally as boring when I start to receive some calls saying the email isn't working. My email is working fine so I immediately try and work out what on the users machines is causing this. After a few hours it becomes evident that its effecting anyone that logged in to their system after about 9am, but the people already logged in to the before them are still working fine.

    I figure its got to be something on the server end and im getting put under the pump to try and fix it, so I try a magic reboot of the exchange server. This makes it worse as now no one can log in at all. After some digging around I work out that somehow the firewall in Symantec Endpoint that has been installed on the exchange server has decided that its under a DDOS attack and is blocking all the exchange traffic thinking its part of that attack. I disable the firewall and all comes good.

    Now it stays like this in its disabled state for a few weeks and I forget that it even had an issue as i battle with the network config (trying to work out whats what). Patch day comes around and exchange gets a patch that requires a reboot. System gos down overnight and when i come back in the morning, no email for everyone again. The firewall had turned its self back on after the reboot and gone back to blocking everything again. This time I uninstall it.

    A short while after when doing a system audit I remember that the exchange server no longer has a firewall or antivirus on it, so being the good little system admin I attempt to reinstall endpoint. It refuses to reinstall.

    I spend more hours digging around for a solution and I try the removal tool, but nothing I can do will get the system to a state when endpoint will reinstall.. So that is the state our exchange server is now it and has been in for a little under 12 months. I cant afford to rebuild the server, or even reboot it that often. Everything is working and I spend all day hoping that the remnants of endpoint don't suddenly decide to hose the system.

    Now this would sound like a nice little isolated issue, however in the following 3 months I have had exactly the same thing happen to at least 3 more servers. All problems were solved by removing endpoint and then I could not reinstall it.

    We are just starting the process of a server refresh (new hardware and a new version of windows to boot) and im not planing on running any antivirus on any of them, its just not worth the problems.

  124. Re:McAfee false-positive glitch fells PCs worldwid by sgant · · Score: 2, Interesting

    Symantec Exec to board members: "Holy underwear! Free Antivirus! From Microsoft! We have to protect our phoney baloney jobs here, gentlemen! We must do something about this immediately! Immediately! Immediately! Harrumph! Harrumph! Harrumph!

    --

    "Leo Fender was in a 'state of grace' when he designed the Stratocaster." -- Paul Reed Smith
  125. Because it's OSS by Sycraft-fu · · Score: 1

    And we have lots of cause heads on here. They are the "OSS is bettar than all t3h time!" kind of people. They also don't have a real good understanding of what the commercial alternatives do. So whenever there's an OSS program in the market, they recommend it as the best for the reason that it is OSS, not because they have any actual evidence to support this fact.

    Personally when I tried it I was amazed at how bad it was, not just in terms of detection but in terms of interface. It's chunkiness reminded me of Sophos (one of the few I hate more than Symantec and unfortunately what work has licensed).

    All I've got to say is anyone who says it is superior to NOD32 needs their head checked. Yes, it's free, however this really seems to be a case of getting what you pay for.

  126. Re:McAfee false-positive glitch fells PCs worldwid by Torvaun · · Score: 1

    PsTools is XP and above only, but it covers all that stuff.

    --
    I see your informative link, and raise you a pithy comment.
  127. Who should know better than Symantec by arnierosner · · Score: 1

    The questions needed to be asked... "So who spawns the viruses or supports the creation of viruses to begin with?" "How is it the anti-virus companies just conveniently happen to have the fix for the latest viruses?" "How is it a whole anti-virus industry that supports many multi-megalopolis corporations could be developed simultaneously?" Curious isn't it?

  128. Recommend against eset nod32... by QuestionsNotAnswers · · Score: 1

    ...because I hope it doesn't become common.

    We have found it to be fast and reliable, and because it is less popular I believe it is less likely virus writers write their viruses to avoid detection by NOD32.

    --
    Happy moony
  129. Re:McAfee false-positive glitch fells PCs worldwid by donaldm · · Score: 1

    Symantec Exec to board members: "Holy underwear! Free Antivirus! From Microsoft! We have to protect our phoney baloney jobs here, gentlemen! We must do something about this immediately! Immediately! Immediately! Harrumph! Harrumph! Harrumph!

    Actually that probably is how it went but if I remember correctly the reason that Microsoft did not provide free Anti Virus software was due to the fact that the other Anti Virus software vendors threatened to take Microsoft to court over antitrust practices especially since they were convicted of being a monopoly.

    Actually the way Microsoft can possibly get around antitrust practices is to make sure that their Anti-Virus software is only available as a download that the user must initiate (massive advertising does not count). If Microsoft forced the download via an update then they could be litigated against. Again Microsoft has to tread carefully otherwise (from my reference).

    Antitrust regulators in the U.S. have tended to focus on harm to consumers as opposed to competitors. Authorities in Europe and Korea have taken a broader view, taking action against Microsoft for actions deemed to hurt competitors, such as bundling its media player into Windows.

    The above can easily apply to free Anti-Virus software as well.

    --
    There ain't no such thing as proprietary standards only proprietary formats. Standards are by definition open.
  130. Re:Some people just accept Microsoft's abuse. by bwcbwc · · Score: 1

    Agreed that 95% isn't enough to do the job on its own and that's a pain in the butt.

    But on the other hand the war between the malware and the anti-virus tools is basically the same as the war between infectious diseases and our immune systems. Our bodies are still susceptible to things like MRSA and plague, and we don't have a cure for the common cold (or the flu) yet either.

    So this isn't a software _quality_ issue, it's a software _adaptability_ issue. As long as you face a moving target that mutates its behavior as you change your own, you are never going to achieve 100% detection or eradication. Think of it as the world's longest software development project with unending requirement changes and scope creep.

    --
    We are the 198 proof..
  131. AVANT or Kaspersky by cheros · · Score: 1

    I have used Avant in a company, and although it was irritating (does it really HAVE to tell you it's updating) it did the job.

    I use Kaspersky for my own company. Does the job. Simple.

    Every single new system and laptop I come across is either infested with Symantec or Norton, and in my opinion they're both about the most useless solution available - I think they have gotten lazy off the profits they make from pre-installs. They are resource hogs, expensive and don't appear to add that much value for the constant pain in the rear end they are to maintain, so those products are almost banned by default. As is MS Office now - we get on fine with OOo.

    All I need now is a DECENT Outlook replacement. Not to say that Outlook itself is decent, but it's unfortunately the only program mobile phone suppliers feel like integrating with for contact and diary management which is VERY annoying, and has already led to research which makes will no longer be accepted for corpoate use.

    Meanwhile, the trend appears to be that we'll switch to Apple with Linux back ends. I know that's switching one monopoly for another, but it appears to make sense for us (so far, still researching).

    --
    Insert .sig here. Send no money now. Owner may sue, contents will settle. Batteries not included.
  132. Don't be stupid, don't use IE. by argent · · Score: 1

    THe last time I had malware on a computer I used was back in the early '90s... a DOS-based boot sector virus picked up from a co-worker's floppy disk. Since then my primary antivirus has been "don't be stupid, and don't use internet explorer". Periodic checks have shown no viruses, nothing worse than cookies from websites the antivirus and antispyware mob consider dodgy.

    So, yes, I would say that there's a huge disconnect between the risks people face and the tools they need to use... starting with Symantec.

  133. Well if their product was any good... by rayk_sland · · Score: 1

    This is such a clear case of if you can't win on your own merits, try FUD!!! I have watched the quality of Symantec Antivirus products steadily decline in quality while rising in price ever since the first Norton Antivirus (I'd be upset if I were Peter Norton, to have my name dragged through the mud like that). It's a trend I've seen among service tech's out there. "Problems on your PC? Oh, let's start by removing Norton..."

    --
    Jedis are stupid. If they were so powerful, why couldn't they handle counseling for a kid who missed his mom?
  134. W^X in partitioning schemes by SgtChaireBourne · · Score: 1

    What? W^X doesn't have anything to do with partitions. And W^X is a software way of doing what is done in windows now with NX bit in hardware. It's not 2006 anymore.

    Bzzzt. Thanks for playing. M$ must be running out of money for real trolls.

    The correct answer was: partition mount options include a choice of read-only or read-write, and exec or noexec. So, you can make a partion with executables that is read-only. Or you can make a data partition that is read-write but disallows execution of programs. nodev is another useful option to be aware of.

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
    1. Re:W^X in partitioning schemes by mr+exploiter · · Score: 1

      So? It's not part of W^X. By the way this is the last time I post seriously to slashdot as I see the moderators don't have a clue.

  135. Ease of Use by SgtChaireBourne · · Score: 1

    ClamWin, ClamAV are fine for remedial action. The best remedy, as in all things, is prevention and that can be accomplished by moving to systems that are resistant to malware. Here even the consumer unions fall flat on their faces and fail to mention the Linux distros. Most mainstream distros are years ahead of Windows as far as ease of use, maintenance and speed. The main weakness of real systems (non-M$) is that Web 2.0 script crap.

    Here you sound like a troll. There are no sources for any of your claims and they are false.

    Here are the sources, try any one of them:

    XSS? Search Google.

    Note, different than Windows, easier to use and worlds easier to modify and customize. KDE passed XP in usability years ago. It's not 1996 anymore.

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
  136. Paid vs. Open Source by stanjam · · Score: 1

    Now I have seen paid for anti-virus that is VERY effective. Some of the good ones find most of the viruses and malware, and don't take up too many resources. I have also seen paid anti-virus software that sucks, finds little and clogs your system. On the free end, I have seen some excellent programs, and many that do either nothing, or worse, actually harm your system. Norton is taking this tack because this is the tack that everyone takes when free software gets to the point that you start losing money. They attack, and they lie. WHat they SHOULD be doing is offering features no one else has, and being innovative. I mean, I wouldn't trust Microsoft's anti-malware products either, but there certainly ARE free products I would trust! For the average user, I still recommend paid anti-virus. Heck, I still use the paid version of Zone Alarm on my Windows machines, and I have their secure router. For more knowledgeable, or advanced users that insist on running Windows, there are a number of free programs out there I recommend to them. Heck, I know people that don't even use anti-virus. They never get viruses, but they are also careful what they do online.

    --
    Open Source: Eroding the Digital Divide
  137. Antivirus software SHOULD be free by sgt+scrub · · Score: 1

    If a proprietary operating system is susceptible to malicious software the company producing it should, for free of charge, provide measures to protect the customer. Failure to do so is proof to the consumer the company producing the operating system has no respect for its customers.

    --
    Having to work for a living is the root of all evil.
  138. Fuck you symantec by Alarindris · · Score: 1

    I don't need your bullshit software.

  139. Re:The fundamental problem is sloppy code in Windo by adolf · · Score: 1

    If you're done frothing at the mouth...

    It's a computer. It just runs programs. It will do whatever the user tells it to do, even if it's wrong.

    A malware program is just that - a program. Typically in my experience these days, it's a program installed by the user themselves.

    There's nary a bit of difference between a Vista user downloading and running the "OMG! Ponies!!!" screensaver and having it take over the system, and an Ubuntu user doing the same.

    In both cases -- and without additional permission -- the program will be free to run amok and trash whatever files the user has access to.

    If "OMG! Ponies!!!" wants to do more than that, all it has to do is ask the user for admin rights. In Vista, this is in the form of a UAC prompt, while in Ubuntu, gksudo accomplishes the same thing.

    And then, it's malware party time. The gates are open, the fence is torn down, and "OMG! Ponies!!!" is inviting all of its friends, all of which get to have administrator/root privileges without additional prompting.

    All because a user wanted a new screensaver.

    As long as the system is capable of running arbitrary programs, and the user still has control of the helm, this will continue to be a problem -- on any OS.

    Get your head out of the sand.

  140. OMG!!! its norton RUN!!!! by Inconnux · · Score: 1

    The first thing I do with any system is dump any product that has 'Norton' on it. Give me a 'free' anti virus any day over Symantec malware. Manufacturers please please please! take note... stop 'preinstalling' symantec crapware on your systems!

  141. Re:The fundamental problem is sloppy code in Windo by adolf · · Score: 1

    I get paid by the hour to do what folks want me to do.

  142. Re: OT for muridae by Ralph+Spoilsport · · Score: 1
    Hi!

    this is more in ref to a conversation we had last week about hydrogen vs ultracapacitors. I found an article you might find interesting.

    HERE.

    cheers!

    RS

    --
    Shoes for Industry. Shoes for the Dead.
  143. Microsoft: OneCare Live costs $50. by Futurepower(R) · · Score: 1

    "OneCare has been discontinued. The scanning engine it was based on, along with definition updates, are now available free."

    OneCare Live costs $50, according to Microsoft. Didn't you read what I wrote?

  144. Microsoft managers allow sloppiness, in my opinion by Futurepower(R) · · Score: 1

    In one way, Windows 98 had better file system security. You could set permissions so that access required entry of another password besides the log-on password.

    In my opinion, the big advantage of BSD and OS X over Windows is that BSD and OS X were written to be secure. In contrast, Microsoft manages development in such a way that the programmers are not allowed to finish their work. That makes Microsoft a lot of money, since it creates a market for another, supposedly fixed, operating system. This works only because most purchasers have little technical knowledge.

    Here are some articles about that: 63,000 known bugs in Windows 2000. Microsoft's explanation: Microsoft disputes reports of 63,000 bugs in Windows 2000.

    Here is a sarcastic story about Windows XP: Windows XP Beta 02. Only 106,500 Bugs.

    The discussions at the time led to the impression that there is a huge amount of sloppiness. I don't have time to provide more information.

    Here is a quote from a comment in the Slashdot story, "Explaining The Windows/UNIX Cultural Divide": 'Each Microsoft application is written "to the metal", reimplementing huge pieces of code that should be abstracted into layers.'

  145. Re:Don't Worry by CarpetShark · · Score: 1

    Number of computers required to run a single instance of it: 47.

  146. Insert "Princess Bride" quote here by argent · · Score: 1

    It's not designed for end users. It's designed for power users; for people who know what they are doing.

    I don't think you understand the term "end user".

    Not to mention the fact that if you paid me had a dollar for every time over the past twenty five years I've had to pull some so-called "power user's" ass out of the fire because he didn't know said ass from his elbow I'd be able to buy myself a nice "power user" computer system with the proceeds.

    If Zone Alarm only sold their product to people who *actually* knew what they were doing, they would have gone out of business years ago.

  147. Re:The fundamental problem is sloppy code in Windo by HermMunster · · Score: 1

    Linux has 4.5-5% of the desktop. This is well established by metering organizations which measure activity over long periods of time on over 20,000 highly visible web sites. Osx has about 2-3% of the market. Even Microsoft acknowledges that Linux has a greater market share than osx.

    Only people that don't use and understand Linux believe it it prone to the same issues as windows. Let me say this clearly. Windows is a magnificent clusterfuck of security. It is so bad that it is a Swiss cheese OS. There are so many ways to exploit it, even a patched system, that you are irresponsible for using windows.

    The beta of win 7 was nothing more than vista with most of the security removed, a few extra features, and a refined (with stolen ideas and concepts) taskbar. Pcmag.com reports that the RC of win 7 is only 5% faster than vista and all of that is imperceptible to the end user.

    --
    You can lead a man with reason but you can't make him think.
  148. Re:The fundamental problem is sloppy code in Windo by DarkEmpath · · Score: 1

    I wish I had the mod points to vote you down. You're spouting the same false bullshit people have been saying for years. The only thing you left out was the standard "BSOD" jab.

    Windows NT was build to be secure, and actually had a better permissions system than unix. Windows Live OneCare is being discontinued, and is being re-released (for free) to Windows Vista and Win7 as Security Essentials.

    You can't stop users running shitty software (like toolbars and desktop buddies), and MS already does everything practical to stop users running every damn thing that gets emailed to them.

    Your whinge is stupid and outdated. I may as well complain Macs are insecure because they don't have protected memory and use co-operative multitasking.