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Do-Not-Call List, Two Years Later

Carl Bialik writes "The Wall Street Journal is reporting that two years after the National Do Not Call Registry took effect, regulators say the system is working, but only six federal fines have been issued. More than half of registered consumers say they're still getting unwanted calls, according to a recent phone survey. Now, a fresh fight is brewing over which calls are restricted and which ones aren't. Twenty-five states maintain their own do-not-call lists, and many of them impose tougher restrictions on the kinds of calls that telemarketers can make."

426 comments

  1. Ironic... by vmcto · · Score: 5, Funny

    Am I the only one that finds it shockingly ironic that the survey to determine if consumers are still receiving unwanted calls is done by initiating unwanted telephone calls?

    I mean isn't that bound to skew the results?

    Consumer: Hello?
    Survey Operator: We're conducting a survey on unwanted phone calls
    Consumer: OK...
    Survey Operator: Have you received any unwanted calls lately?
    Consumer: Yes... Quite recently actually!

    1. Re:Ironic... by Neil+Blender · · Score: 3, Informative
    2. Re:Ironic... by flanaganid · · Score: 3, Funny

      Well, they had three options to conduct the survey: 1. Unsolicited phone call 2. Unsolicited email 3. Unsolicited Business Reply Mail I'm glad they went with the ironic option. It shows they have a sense of humor about our privacy.

    3. Re:Ironic... by vmcto · · Score: 5, Insightful

      That doesn't mean their calls aren't unwanted... Just not illegal.

    4. Re:Ironic... by Shads · · Score: 1

      hehe... I gotta say though, I really *love* the DNCL. It's cut my daily telemarketing calls from about 10-12 a day to 1 a week or so. I can live with that, usually the 1 a week is an exempt caller anyways.

      There is very little other than spam that is as annoying as telemarketing.

      --
      Shadus
    5. Re:Ironic... by Recovering+Hater · · Score: 1

      Neil Blender? The skateboarder? Is that you?

      --
      My humor is probably your flamebait
    6. Re:Ironic... by BobWeiner · · Score: 1

      Obligatory PC Weenies comic on same subject.

      And here are a few other toons on telemarketers, as well.

      --
      The PC Weenies: 11 Years of Online Tech 'Too
    7. Re:Ironic... by yuna49 · · Score: 1

      Actually, there's another option, it's just an expensive one. Major academic surveys, and some market research surveys, collect data via personal interviews with respondents in their homes. At one time, we thought it might be possible to rely more on telephone interviewing to reduce costs, but the samples collected by telephone interviewing are typically quite biased because so many people refuse to cooperate with telephone interviewers.

    8. Re:Ironic... by Leiterfluid · · Score: 2, Informative

      Actually, they're not allowed to call cell phones.
      There's a federal law that says that telemarketers can't call on lines where the recipient pays for the call. It's to prevent telemarketers from making deals with cell phone providers to call and annoy you on your dime, while your cell provider makes bank during "premium" call hours.

    9. Re:Ironic... by Twid · · Score: 2, Funny

      When I lived in Ohio back in Ameritech days, they called me to tell me about their new anti-telemarketer service. (One of those ones where you could whitelist numbers and block unidentified caller id from getting through.) It went much like that.

      Ameritech: Hi, we're calling to tell you about our new anti-telemarketer service that will prevent unsolicited calls.
      Me: You mean like this one.
      Ameritch: Ummmmmmm....

      I was surprised the guy didn't have an answer for that in his script.

      --
      - "When you want something with all your heart, the entire universe conspires to give it to you" -Paulo Coelho
    10. Re:Ironic... by E8086 · · Score: 1

      The DNCL worked for me. The prevoius apt/house I lived in got more than enough calls a day. There was enough for 4 people, three of us moved in and kept the same phone number at the request from the other guy. One person didn't like to give out his cell#, understandable, so he gave out the land-line number to every store he could find when he could have simply said no, you don't need it when BestBuy asked for it. And the number got passed around calling lists and we got a few a day, most were repeat calls who seemed to ignore our requests to put the number of their don't call list or remove from the calling list or claimed it took a few days for the change to go into effect when they called again the next day. Eventually we kept track of which companies called, after asking to be removed from their list most called back 3months later, maybe they thought we'd forget that we asked them no to call. "I'm sorry, you must have asked another call center" I registered the number during the first week of registration and when it went into effect the calls stopped.

      --
      F7 doesn't work, ignore spelling and grammar
    11. Re:Ironic... by Lord+Apathy · · Score: 1

      Same here. I get one fucking phone call a week now. I found this little program that uses my caller id modem to check in the incoming call number against a blacklist. If the incomiing call has out of area, a blocked number, or on the list it picks up the phone and tells them to put me on the do not call list. Nice little program.

      --

      Supporting World Peace Through Nuclear Pacification

    12. Re:Ironic... by Anonymous Coward · · Score: 0

      Wow, that has to be the single most unfunny comic stip ever.

    13. Re:Ironic... by Thing+1 · · Score: 1

      Linky, please?

      --
      I feel fantastic, and I'm still alive.
    14. Re:Ironic... by SeventyBang · · Score: 1



      Once.

      Then you tell them to remove you from their database.

      I had to turn someone (radio preferences) here (Indiana) because I started receiving calls on consecutive days despite their claims they'd removed me from their database each time. I think violators (in general) are spanked $11k per violation in Indiana. Several banks got together and tried to challenge the DNC in court a few weeks ago and were told to pound sand. They wanted the right to call their customers to offer additional services. Why don't they just spend the money for junk mail like everyone else? ;) When the State AG had a campaign on TV about the suit, I sent a note and told him to take out a 1/2 page ad in the paper with snailmail addresses for the banks in question (along with a list of banks which aren't in the lawsuit), telling everyone to tear it out, fill out the relevant data telling the bank they didn't want to hear from them and if they won the suit, they'd transfer existing assets & business to one of the other banks listed on the page. My explanation was that they'd have to have someone open every envelope, even if it's a temp, because they wouldn't know if it was real bank business or not. If they were supposed to send email (as was suggested), it would all be routed to Dave Null.

      My idea was ignored. I think the AG was in one of those sticky situations where he had to show the people he was continuing to follow through with the actions he'd pushed in the last two campaigns, but he didn't want to p%ss off the suits|execs at the banks because those are going to be the ones who make election contributions in the form of checks with lots of zeroes on the left side of the decimal point. (or someone he'd have to remain connected with when he leaves office and needs a cushy job).

      I did take greate delight about a month ago when a local real estate person called who purchased a lead from a spammer and once I got all of the info I needed (above & beyond caller-id), I let them know they could expect a $11k dent in their sales. (I swear I had nothing to do with it.) I think he was about to cry, claiming the guy he bought the leads from said they were clean (never, ever trust a spammer).

      A new form of hurricane relief

    15. Re:Ironic... by JourneymanMereel · · Score: 1

      I once heard about (though never personally received) a telemarketing call that went something along the lines of:

      How would like this to be the last telemarketing call you ever receive?

      --
      Life has many choices. Eternity has two. What's yours?
    16. Re:Ironic... by Lord+Apathy · · Score: 1

      http://phonetray.traysoft.com/

      There you are. I use the 1.20 version and it does everything I want it to do.

      I would have gotten this to you last night but lately /. has decided that it doesn't like me to post only at random times. It really would be nice if they would fix their code so people that people with a good posting record and positive karma could continue to post normally. I mean after all we would like to continue to add, contribute, and grow with our favorite nerd board, wouldn't we?

      Please don't let the sarcasm of that last paragraph hit you in the face. Hope that program helps, I has really made my life better. I have a few political polling people that like to call me. It tells them to just fuck off.

      --

      Supporting World Peace Through Nuclear Pacification

  2. Do-Not-Survey list? by overpayd · · Score: 5, Funny
    More than half of registered consumers say they're still getting unwanted calls, according to a recent phone survey

    From TFA:Regulators say the system is working, but a recent random survey (by telephone) by the Customer Care Alliance, a Virginia-based consortium of three customer-relations consultants, found that 51% of registered consumers say they're still getting calls they think the list is supposed to block.

    So they conducted the survey by CALLING the people on the do-not-call list...
  3. Unwanted call survey by Leiterfluid · · Score: 2, Interesting

    So... did anyone try to turn in the survey-takers?

    1. Re:Unwanted call survey by freek808 · · Score: 0

      According to this "If the call is really for the sole purpose of conducting a survey, it is not covered. Only telemarketing calls are covered -- that is, calls that solicit sales of goods or services. Callers purporting to take a survey, but also offering to sell goods or services, must comply with the National Do Not Call Registry.

      Side note - I still get a ton of calls and I have been on the list for about 3 months now.

    2. Re:Unwanted call survey by vaguely_interested · · Score: 1

      It's worth pointing out that most surveys (at least non marketing surveys) are excluded from the do not call restrictions. Furthermore, I'm sure that the people conducting the survey would have specified that they were asking about unwanted telemarketer calls, which is different from calls asking to participate in surveys.

    3. Re:Unwanted call survey by SiO2 · · Score: 2, Interesting

      Uh. Funny story.

      A while back, for about a week in a row I was getting a phone call about the same time of day from a number I didn't recognize. I never answered the call and the caller never left a message. I finally get fed up and traced the number back to some organization I had never heard of: Customer Care Alliance. The company sounded like some marketing firm to me, so I turned them in to the do not call list.

      Yep, I'm feeling like an idiot right about now.

      SiO2

    4. Re:Unwanted call survey by erlenic · · Score: 1
      I'm sure that the people conducting the survey would have specified that they were asking about unwanted telemarketer calls

      Not if they had an agenda to promote, like convincing people the list doesn't work.

    5. Re:Unwanted call survey by erlenic · · Score: 1

      Don't feel bad about it. If enough people complain about surveys as well, maybe someone will get the hint that those calls are unwanted as well.

  4. Worked for me by Reality+Master+101 · · Score: 5, Insightful
    Here in Southern California, ever since I went on that list, I get almost no calls at all. Every so often I might get a call for a survey, but that's about it.

    But then, my calls had dropped pretty low even before the do-not-call list went into effect. I had learned the magic phrase, "Could you take me off the call list?", which I diligently said to every telemarketer. By law, they have to take you off, so that had already almost completely solved the problem. The national do-not-call list eliminated the last bits.

    --
    Sometimes it's best to just let stupid people be stupid.
    1. Re:Worked for me by mpathetiq · · Score: 5, Informative

      Thank you for stating the simple phrase! I'm amazed at how many people scream and yell and get angry about telemarketers. One simple phrase "Please place me on your Do-not-Solicit list." would cure most of it.

      I worked as a telemarketer for a year. I heard people yell at me every day and it didn't change anything. Those people would get calls over and over and over. It was the ones who were calm and said the magic phrase didn't call again.

      A little polite respect gets you much farther than spewing vitriol across the telephone line.

    2. Re:Worked for me by alman · · Score: 1

      Not sure if this is the same in the US, but here you can get your name taken off call lists or fax lists, but then the company would "buy" a new list 3 months later and you're on it again, and there is nothing you can do about it.

    3. Re:Worked for me by broller · · Score: 1

      I'm seeing similar results in Kentucky now that we have the state Do-not-call list. Soon after signing up for my state's list, the annoying calls dropped to zero.

      Now, I get the once per year call from the firefighters trying to get me to donate (exempt because they are a charity), and lately I've been participating in a phone survey once a week or less (which I don't mind) but that's it.

    4. Re:Worked for me by Otter · · Score: 1
      Exactly the same here -- the "Please remove me from your list" worked, until you got handed off to a new company. Since the Do-Not-Call list went into effect, my telemarketing burden has dropped to zero.

      That's one of the reasons why I'm optimistic about a government-imposed spam solution working, eventually. (The other reason being that Microsoft, AOL and the rest need such a solution and they'll make sure it gets done.) Even if such proposals are always met with derision here from the dorks with their "Your proposed solution will not work because:" checklists -- how do people have so much energy to put so much effort into being so glibly stupid?

    5. Re:Worked for me by mpathetiq · · Score: 1

      I'm not sure how this has changed since I was telemarketing (1998-1999), but we had to consolidate our lists and were forbidden to call the same number for a full year.

      It was a much easier process at the first place I was at. They had a giant database that was continually maintained. The second place had paper lists. Much more of a hassle.

    6. Re:Worked for me by Surt · · Score: 4, Insightful

      A little polite respect, and the threat of expensive fines.

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    7. Re:Worked for me by AuMatar · · Score: 5, Interesting

      Because you show no polite respect to us. You've taken a job that you know annoys the hell out of 90% of the population. That shows an utter lack of consideration of any type for the rest of humainty. Be polite? If I met you I'd punch you in the face.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    8. Re:Worked for me by TERdON · · Score: 1

      Because telemarketing costs (relatively spoken) far less than spamming. Basically you just need a computer and an internet connection instead of a whole callcenter complex.

      --
      I have a really elegant proof for Fermat's last theorem. If this sig was only a bit longer...
    9. Re:Worked for me by Anonymous Coward · · Score: 1, Interesting

      Yes, but I've known telemarketers and they all hated their jobs. The money was good, so they stayed, but having to deal with all the pissed off people wore on them. So I still take the time sometimes to yell at or mess with telemarketers. It keeps the price of telemarketing high.

    10. Re:Worked for me by TERdON · · Score: 1

      uhm, oops, telemarketing of course costs far more than spamming.

      --
      I have a really elegant proof for Fermat's last theorem. If this sig was only a bit longer...
    11. Re:Worked for me by AuMatar · · Score: 1

      Same here- I have gotten maybe 2-3 calls since the do not call list went into effect. Now if only I can get rid of those unwanted "family thinks I'm tech support" calls....

      --
      I still have more fans than freaks. WTF is wrong with you people?
    12. Re:Worked for me by IthnkImParanoid · · Score: 3, Funny

      ...except that sometimes that doesn't work. 7-8 years ago my parents had a line dedicated for modem use only. AT&T would call that line three or four times a week, usually around 7pm (ie dinner time). The "magic phrase" didn't deter them in the slightest, so some of the screaming and yelling and getting angry at telemarketers in general may come from similar experiences. Bad experiences are hard to forget.

      Of course, I like to find the good in every situation, which in this case was answering the phone with greetings like "Thanks for calling the Psychic Hotline, but I know this is a wrong number." or "Genital Piercings R Us, would you like to hear about our special on clitoral spikes?" or "$City chapter of the Cult of Satan...". You get the picture.

      --
      It's nothing but crumpled porno and Ayn Rand.
    13. Re:Worked for me by Anonymous Coward · · Score: 1, Funny

      You've taken a job that you know annoys the hell out of 90% of the population. That shows an utter lack of consideration of any type for the rest of humainty.

      Wow, thank you for opening my eyes to what an evil person I am. I will now quit my job and watch my kids starve, so that your already comfortable life can get infinitesimally more comfortable.

      No, wait, I won't. You're a selfish, self-important asshat who's probably never been short of money in his entire pampered life, let alone been responsible for feeding any other mouths. Here's some news for you: some of us are poor. Some of us don't have college degrees. Some of us have to take what jobs we can, instead of getting to pick and choose from the cream of high-pay, low-effort sinecures that the rich families keep for their kids. And if that means working call-centers, then that's what we'll do, fuckwad.

    14. Re:Worked for me by lav-chan · · Score: 4, Informative

      I also worked as a telemarketer for a year.

      I was completely amazed at how people are so uninformed about the whole thing. I realise we were bothering them, but that doesn't change the law or how incredibly simple it is to get us to stop calling back.

      I called on behalf of Qwest (the phone/Internet company). Qwest is kinda serious about the Do-Not-Call list. They don't call ANYBODY who isn't already a Qwest customer. Even if they're not on the Do-Not-Call list. And Qwest is, of course, allowed to call its own customers unless they've asked them specifically to be taken off the list (because they have an Existing Business Relationship).

      So this kinda got annoying after a while:

      me: 'Hi, i'm calling on behalf of Qwest, is so-and-so there?'

      guy: 'LISTEN HERE WE'RE ON THE DO NOT CALL LIST I'M GOING TO REPORT YOU' click

      It's just like... OK... that's cool that you're on the DNC list, but we're still legally allowed to call you. So since you have no idea what you're talking about and just hung up on us, we're just going to call you again. I hope acting like an ass hole was worth it.

      People not understanding the DNC law was the biggest annoyance we got. You'd be amazed. Almost nobody understands what the hell it does. I just can't fathom why you would sign up for something without having any idea what the fuck you're signing up for.

      Another thing that was annoying is the people who just hang up on you. And then they threaten you the next time you call, as if them hanging up last time was some kind of legal contract that you were supposed to adhere to. If you just hang up on a telemarketer, they're going to call you back. No doubt about it. They will do it. You never told them not to call back, for all they know maybe you just dropped the phone. Or maybe your 5-year-old answered. They don't know.

      Messing with telemarketers does not get them to stop calling you. No matter how many times you call them a fag or ask them what they're wearing or hang up on them or ask them how they'd like it if you called them during dinner, they're still going to call back. JUST TELL THEM TO TAKE YOU OFF THEIR FUCKING LIST.

      All you have to do is say 'put me on your do-not-call list'. That's it. THEY'LL NEVER BOTHER YOU AGAIN. If they do, you can call the FCC and get them fined $11'000 or whatever (and you get up to $500 out of it).

    15. Re:Worked for me by dgatwood · · Score: 1
      Statistically, most of my telemarketing calls over the past four years have been from AT&T local service. "Did you know you can get AT&T local service in your area now?" "I have DSL." "Oh, I'm sorry. We don't offer service to DSL customers at this time." Followed a week later by the same phone conversation. I finally asked them to put me on their do-not-call list, then proceeded to call up through their call chain, tying up somewhere around an hour of their 1-800 number time, and filed a complaint over the calls and asked again to be put on their do-not-call list. I received one phone call about thirty minutes later to make sure my complaint was satisfied, and they haven't called since.

      It might have helped that I told them if they called to solicit local service again, I would cancel my long distance service.... :-)

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    16. Re:Worked for me by AuMatar · · Score: 0, Troll

      You still *chose* to take a job where you're being paid to annoy the fuck out of people. That still makes you an incosiderate asshole. WHen you're being an inconsiderate asshole, you have no right to complain that other people are returning the favor. Here's a suggestion- take a job where you don't treat other people like their time is absolutely worthless, and maybe people will respect you. Until then, fuck off.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    17. Re:Worked for me by Profane+MuthaFucka · · Score: 2, Insightful

      I said the magic phrase over three thousand times before the law took effect. It was like bailing the ocean out with a teaspoon.

      BTW, it's not respectful to call me to try to sell me something, so no respect is due. Just GO THE FUCK AWAY.

      --
      Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
    18. Re:Worked for me by Anonymous Coward · · Score: 0

      I'll start by saying that I'm never rude to telemarketers, but..
      All telemarketing calls should be banned, unless you explicitly join an 'I want to be called' list.
      What right do they have to tie up a person's phoneline, perhaps stopping legitimate important calls getting through? Ever got one of those automated calls that goes dead as soon as you answer? It can be quite perturbing - you don't know if it's a telemarketer or someone casing your joint to see if anyone's home.

      Try 1471-ing the numbers (*69 I believe in the US). 9 times out of 10 the number is hidden - would you want to do business with someone who will call you uninvited, but doesn't have the decency to give out their own number?

      I joined the UK list, but I still get calls. Admittedly nowhere near as many, but I don't hear about the others being taken to task. Do I have to report them myself? Back in a minute, I hear I've just won a Caribbean cruise or a new car, if only I dial this number... Actually I'm right back, because this sort of call has to be close to fraud. I don't care if they're somehow jumping through loopholes, if they say you've won something then they should deliver. Alternatively, just ban 'em from calling and wasting my damn time.

    19. Re:Worked for me by Golias · · Score: 4, Insightful

      Because you show no polite respect to us. You've taken a job that you know annoys the hell out of 90% of the population. That shows an utter lack of consideration of any type for the rest of humainty. Be polite? If I met you I'd punch you in the face.

      You were modded down as flame-bait and troll for saying this, but I'm behind you on this one.

      Yes, saying "put me on your do not call list" is a simple thing to do, but doing so three times in one evening when you are trying to enjoy a DVD or play a computer game is very tiresome. Before Minnesota's do-not-call registry was set up, that's what it was like.

      I'm generally a nice guy, but I delight in being rude to telemarketers. I deliberately waste their time. I belittle them. I pummel them with questions about why they want to be parasites and how can they sleep at night knowing that they make their livings spreading human misery.

      Why? Because I want every telemarketer to utterly hate his or her job. I want them to go home crying and wonder if the paycheck is worth the stress and heartache, so some of them will quit and companies who rely on telemarketing have to spend more money to hire new people. This makes telemarketing cost more for the same return, which makes it a less attractive means of generating business.

      If everybody who disliked being called by soliciters was as mean, rude, and disruptive as me, the entire industry would dry up within a couple years.

      --

      Information wants to be anthropomorphized.

    20. Re:Worked for me by mpathetiq · · Score: 3, Informative

      I actually liked being a telemarketer. But I think that's because I'm a VERY laid back guy and I understood the person on the other end wasn't venting at me. And you're right, the money is great for a college kid. A friend of mine was making 45K/year working 25 hours a week while still in high school.

    21. Re:Worked for me by hcob$ · · Score: 2, Funny

      Yeah, but then you can't play games like:

      "Special Ed"

      "Evangelical Christian"

      "Guy who gets turned on by Telemarketers"

      "I have these voices in my head... "

      "Get head and get Called"

      "Terrets Syndrome Poet"

      and my personal Favorite:

      "How come you don't call more often... I think you don't like me anymore.... *plays gunshot mp3*, *throw something heavy on the floor and drop phone*, *moan*.... why don't you LOVE ME!!!!"

      --
      Cliff Claven
      K.E.G. Party Chairman
      Founding Leader of: Koncerned for Egalitarin Governance
    22. Re:Worked for me by Alien+Being · · Score: 1

      There was a tv documentary about this several years ago that claimed that "Could you take me off the call list?" is not binding, but "Put me on your do-not-call list" is.

    23. Re:Worked for me by MrLogic17 · · Score: 1
      I tried the "please take me off your list" routine, but just like the spammers, there's always 10 new companies forming to fend off.

      Then came "do-not-call". I'm on it, and it works quite well. There are a few pesky types that still try.

      The real solution for me went into effect over 2 years ago. Caller ID. I don't answer the phone unless I feel like talking to the exact person I know is calling.

      It took our friends a little while to adjust. I'm coming to value having boundries against work/sales/surveys/long-winded-friends.

    24. Re:Worked for me by Anonymous Coward · · Score: 2, Insightful

      Messing with telemarketers does not get them to stop calling you. No matter how many times you call them a fag or ask them what they're wearing or hang up on them or ask them how they'd like it if you called them during dinner, they're still going to call back. JUST TELL THEM TO TAKE YOU OFF THEIR FUCKING LIST.

      1) Until now I didn't actually think telemarketers were that colossally stupid. If *I* were a telemarketer I would use my amazingly advanced intellectual powers to deduce that people who screamed, threatened, yelled, and bitched at me probably didn't want to talk to me, and probably wanted to be removed from the list. I wouldn't actually require them to say "magic phrases"...

      2) What about recorded solicitations. Making the customer listen to a 5 minute or longer spiel and then directing them to wait on the line or worse to call a toll free number... that's ridiculous. In that case hanging up should be accepted to mean "do-not-call back".

    25. Re:Worked for me by jcr · · Score: 2, Informative

      I had learned the magic phrase, "Could you take me off the call list?"

      Better still: "Take me off all of your call lists, for all of your clients". Otherwise, they can still get away with calling you for different customers.

      HTH,

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    26. Re:Worked for me by jcr · · Score: 1

      I heard people yell at me every day and it didn't change anything.

      I notice that you're not in that line of work anymore.

      A little polite respect gets you much farther than spewing vitriol across the telephone line.

      Ah, but who says you have to choose one or the other?

      When people treat telemarketers with the contempt and hostility that they deserve, it helps to increase attrition, which increases the costs of telemarketing. Personally, my policy is to say something along the lines of: "Take me off your call lists for all clients right fucking now, motherfucker, and if you ever call me again, you'll wish you'd never been born."

      It's both effective and satisfying.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    27. Re:Worked for me by nmb3000 · · Score: 4, Interesting

      I agree with what you're saying, though I usually am less harsh in my time wasting. Often I'll come up with something that makes them feel foolish for calling me. It might not be very nice, but I have been known to berate them for calling and trying to sell home exercise equipment to "a paraplegic cripple". It's fun to see them try to explain their way out of that.

      In addition it's fun to play the Hold game. When they ask for somebody or something, I'll ask them to wait for me to find them and then put them on hold (my phone even played music) and go back to whatever it was I'm doing. The record holder (pun intended) is 1 hour and 25 minutes. I guess he liked the classic 80's songs playing...

      I try to waste as much of the company's money as possible by wasting their time and resources. At the same time I feel bad taking out my annoyance on the employees because it's very possible that they are at the only job available to them at the moment. Being a telemarketer doesn't require much in the way of skills, but it is better than other skill-less opportunities like fast food.

      --
      "What do you despise? By this are you truly known." --Princess Irulan, Manual of Muad'Dib
      /)
    28. Re:Worked for me by jcr · · Score: 0, Flamebait

      I hope acting like an ass hole was worth it.

      Point of order, here: YOU were the asshole, not the guy you called. So, was it worth it?

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    29. Re:Worked for me by vought · · Score: 1
      But then, my calls had dropped pretty low even before the do-not-call list went into effect. I had learned the magic phrase, "Could you take me off the call list?", which I diligently said to every telemarketer. By law, they have to take you off, so that had already almost completely solved the problem. The national do-not-call list eliminated the last bits.

      Didn't work for us. My fiancee once purchased a prescription from an online pharmacy. Every single day they'd call. Every single day. I asked to be removed from their list, and usually all I got in reply was a dead line.

      Eventually I started fucking with them, and still they'd call. I asked where they were located..."John Smith", who had a curiously thick Indian accent said "Florida". When I pressed for information, the caller would hang up.

      I looked up the receipt for the prescription...no help. I eventually began recording the calls in the hope that by humiliating these people, they'd stop. I threatened them, I cajoled. Sometimes the calls would stop for a day or two, then they'd start again, at all times of day and night.

      I wrote to the FTC. I wrote to the California AG. Nothing worked.

      The "Online Pharmacy" was spoofing numbers with a Maine area code, or calling with a faked/invalid name and number combination like "Joe Smith 000-354-xxxx". I e-mailed the FTC this info and had no success getting anyone to pay attention.

      Finally, we moved and changed our number. We no longer get calls, but at no time was this business given explicit permission to call us, dozens of times we asked to removed from their list, and we are on the do-not-call list. Appealing to the FTC seems to have been as viable a strategy as jumping up and down and crying.

      Clearly, there are businesses out there who can and are using technology to flout this law. What's the FTC doing about it? Nothing at all, from where I stand.

    30. Re:Worked for me by Rodness · · Score: 1

      I asked that of every telemarketer call for the last several years and it never seemed to make any kind of difference. Being on the Do Not Call registry didn't seem to help either, in fact the calls seemed to increase.

      Then I got a TeleZapper and over the last six months the calls have dropped to nearly zero. One or two a month, and there's just a dead line when I (or my answering machine) pick up the phone. Best $25 bucks I ever spent.

    31. Re:Worked for me by tengu1sd · · Score: 1
      You still *chose* to take a job where you're being paid to annoy the fuck out of people. That still makes you an incosiderate asshole.

      In my case that makes me a network manager.

      I have quota of people to annoy or my manager thinks I'm skating. No you can't have that silly security hole. No I won't open the firewall for world FTP access, No your friend the vendor can't have VPN access to any of our networks. No I won't enable anonymous ftp access.

    32. Re:Worked for me by Anonymous Coward · · Score: 0

      "...how can they sleep at night knowing that they make their livings spreading human misery"

      You're no better than them you piece of trash.
      That's what you are. Trash.
      Utterly wasteful human garbage. You obviously leech off of other peoples' misery
      and try to prevent them from making a living in any way, shape, or form instead of
      just being polite and resolving your issue with them.

      Ok, now that I think I got my point across... this is apparently what you do.
      And for some reason you think this is appropriate and helpful in the long run of things?
      Trying to make people feel crappy about what they do to make a living, whether or not you
      agree with it or not is ridiculous.

      It might be aggravating, but there are much better ways to go about it then trying to make
      someone feel awful about themselves.

    33. Re:Worked for me by SnarfQuest · · Score: 1

      One simple phrase "Please place me on your Do-not-Solicit list." would cure most of it.

      Never worked for me. Not once. The same a**h*** companies would still call me after resuesting this multiple times.

      And you have to do it for the three or four hundred "Spam" calls you get a month, with new companies coming in in every month. So no matter how many times you say it, you still get hammered even if they respect your request, which they don't.

      The State and National Do-Not-Call lists are the first things that have helped. And I'm still getting telemarketer calls, but a lot less than before.

      --
      Who would win this election: Andrew Weiner vs Andrew Weiner's weiner.
    34. Re:Worked for me by lav-chan · · Score: 2, Insightful

      1) Until now I didn't actually think telemarketers were that colossally stupid. If *I* were a telemarketer I would use my amazingly advanced intellectual powers to deduce that people who screamed, threatened, yelled, and bitched at me probably didn't want to talk to me, and probably wanted to be removed from the list. I wouldn't actually require them to say "magic phrases"...

      (a) Not everyone takes the time to say that they're the ones we should be talking to. A lot of the time it's just some teen-ager and you can hear his friends laughing in the background while he asks you stupid questions or calls you names. That isn't any reason to put somebody on the do-not-call list. You wanted to talk to his parents, you didn't get his parents, so you're gonna call back.

      (b) I personally would have preferred to put people who were irate on the DNC list, even when they don't say the 'magic phrase', just because i don't want to take the chance of dealing with them again later. But they don't let you do that. You can get fired for that.

      (c) I don't know where you come off talking about 'amazingly advanced intellectual powers'. Take me off your list. Five words. People who don't even speak English have managed to convey that message to me. Bitching to some 17-year-old getting paid $6 an hour about how you hate to be interrupted at dinner how would i like it if you did it to me blah blah blah takes SO MUCH more time and effort than just saying take me off your list.


      2) What about recorded solicitations. Making the customer listen to a 5 minute or longer spiel and then directing them to wait on the line or worse to call a toll free number... that's ridiculous. In that case hanging up should be accepted to mean "do-not-call back".

      I can't defend those. Those are stupid.

    35. Re:Worked for me by soft_guy · · Score: 1

      Wrong. Being polite does not help with telemarketers. Often as not, they will cuss you out just as soon as its clear you aren't going to buy.

      Let's face it - these people are not legitimate. They are scam artists and whatever bad happens to them can't ever be enough.

      --
      Avoid Missing Ball for High Score
    36. Re:Worked for me by lurker412 · · Score: 5, Insightful

      Right. So lots of people are dumb. But why should the burden be placed on them to know the magic phrase? Seems to me that if someone screams "I'm on the do not call list" that should be good reason for a reputable company to never call the person again, regardless of legality. People get pissed when companies ignore the obvious. Don't you?

    37. Re:Worked for me by lav-chan · · Score: 1

      Uhh. Well, if you want to put it that way, yeah, i guess so? I got to listen to some stranger make a fool of himself for no reason, and i got paid to do it.

    38. Re:Worked for me by romeo_in_blk_jeans · · Score: 1

      "And Qwest is, of course, allowed to call its own customers unless they've asked them specifically to be taken off the list (because they have an Existing Business Relationship)." ...AND...

      "All you have to do is say 'put me on your do-not-call list'. That's it. THEY'LL NEVER BOTHER YOU AGAIN."

      Great, so if I tell Quest to take me off their call list, they'll do it? Oh FUCK no. Why? Simply because they don't have to.

      More and more service providers (of all sorts) are creating a "retentions" department that's authorized to do all sorts of crazy things to keep you there.

      (bitchfest)
      Hell, I cancelled my Sprint service because they changed their equipment replacement plan on me and made it more expensive for me to get a new phone than to switch service. When I called to actually cancel, they sent me to "retentions" where the guy offered me a new phone to keep me with them. This, of course, immediately after being told by customer service that I was screwed in the "using my equipment replacement plan to get new equipment" department. Customer Service != Retentions Department. Why the hell was I paying for an equipment replacement plan when I could just get a new phone for free by threatening to cancel?!?! I decided that I'd had enough of Sprint's crappy customer no-service and jumped ship. They will not profit from me any longer. SCREW THEM ALL TO DEATH!
      (/bitchfest)

      *ahem* I feel better now. Thanks, guys.

      So I'm wondering. If you were a quest customer and called to cancel service, would they send you to retentions? If you spoke to retentions and told them to take you off their marketing list or you're cancelling service, they would make it so, wouldn't they? Because retentions has all sorts of wacky super powers.

      I'd be curious to see.

      Oh, and as far as being an ass to marketing guys, I have no problem with it. I'm an ass to guys like you on purpose. I'm not actually mad, but I strive to make you think i'm mad. Often, I'm on the verge of bursting into laughter at your stammering and stuttering when I lay into you. If it didn't bother you, you wouldn't have put up your post. Since it does bother you, I win and you lose. It's as simple as that. I'll keep "being an ass" to guys like you as long as it takes. My stress level isn't affected but yours is. Hell, you guys are theraputic for me. If I can release some work-generated stress into some recepticle on the other end of my phone, I come out ahead.

      Now that I know misapplication of the DNCL regulations irritates guys like you more than just being an ass, I think I'll try that. Thanks for the advice.

    39. Re:Worked for me by pete6677 · · Score: 2, Insightful

      Get a clue. Calling people who obviously don't want to be called, as anyone with an ounce of common sense can figure out, will only decrease your potential sales. For every minute you spend on the phone being abused, that's a minute that you won't get back which you could have been making a sale. You would think the telemarketing morons would figure this out and voluntarily trim their list of leads to get rid of people who will obviously not buy, but that seems not to be the case. The only logical conclusion is that telemarketing is not a legitimate means of making sales, but a scam designed to see who can be mislead enough to fork over a lot of money for some crap product.

    40. Re:Worked for me by jeff_schiller · · Score: 2, Insightful

      You also vastly underestimate the lure of money. If all customers acted like you, then telemarketers would just go to India or other developing countries or switch to automated systems.

      I guess you're not privy to the automated telemarketing that I've received in Illinois. The actual message is a recording that you have to sit through. At the very end of this message is an option to be removed from the list. BUT YOU STILL HAVE TO SIT THROUGH THE MESSAGE! Now how are you going to fight that?

      You may feel proud that you're visciously fighting back against the telemarketers, but in my opinion you are really only wasting your own time and energy on hate.

    41. Re:Worked for me by Harry+Coin · · Score: 1

      People not understanding the DNC law was the biggest annoyance we got. You'd be amazed. Almost nobody understands what the hell it does. I just can't fathom why you would sign up for something without having any idea what the fuck you're signing up for.

      Like the vast majority of US citizens understand even a tiny fraction of the law. What they do understand is that they wanted to be on the "Do Not Call" list...because they don't want to be called for solicitations. Now why is that so hard for telemarketers to understand? Just because special interests put all sorts of restrictions on it doesn't change the manner in which they want it to work.

      --
      That's pre 7-11 thinking....
    42. Re:Worked for me by soft_guy · · Score: 4, Interesting

      My wife asks telemarketers not to call again and asks them to take her off the list. Generally they just start cussing at her. She has actually had a telemarketer say to her: "Shut the fuck up, Bitch! We will call you whenever we feel like it." Unfortunately there is nothing we can do because they were in Canada.

      --
      Avoid Missing Ball for High Score
    43. Re:Worked for me by Anonymous Coward · · Score: 2, Funny

      I worked as a telemarketer for a year. I heard people yell at me every day and it didn't change anything. Those people would get calls over and over and over. It was the ones who were calm and said the magic phrase didn't call again.

      I used to work for Vito and I got the same thing. People would beg and scream for me to not break their legs, but all they needed to say were the magic words: "please place me on your don't-break-my-legs list". People should have some respect. I was only doing my job.

    44. Re:Worked for me by Anonymous Coward · · Score: 0

      If you just hang up on a telemarketer, they're going to call you back. No doubt about it. They will do it. You never told them not to call back, for all they know maybe you just dropped the phone. Or maybe your 5-year-old answered. They don't know.

      Ridiculous. Do you think anytime in the history of telemarketing this has happened? Oh yes, by the way, whenever I used to click X on popups before Firefox, I meant to read them and subscribe, but I dropped my keyboard and the cat walked across my mouse. Whoops. Gee, I sure hope that nice webcam ad comes back soon.

      I'm not going to waste my time talking to telemarketers. Yelling does no good. Reasoning like a human being does no good. As you say, even the DNC doesn't matter in some cases. So, why talk? Especially with the rapid raise in recorded messages on my dang answering machine. If you're going to be a jerk and call back anyway, and act like you have a right to do it, don't make lame excuses.

      You want to annoy the person who annoyed you. End of story.

    45. Re:Worked for me by Anonymous Coward · · Score: 0

      You're worse than the telemarketers.
      You're just a vidictive little shit. That's all.

      I can be rude too! :) See. It's fun to call people names.
      Makes me feel big.

    46. Re:Worked for me by Anonymous Coward · · Score: 0

      Actually, asking to be placed on a Do Not Call list is not quite so magic as it seems. I worked for the American Cancer Society contacting previous donors to see if they wanted to make another annual contribution, tell them about ACS programs, and offer help to anyone who might have a cancer related illness themselves. Despite the good intentions of the calls, many people were still angry and asked to be "taken off the list" or put on the "do not call list". What they didn't know is that if you don't specifically ask to be taken off the Call list, Mailing list, and Exchange list, they will still end up getting mailings and phone calls from charities that share information with the ACS. They won't get calls from the ACS, but they will still get calls from all of the associated charities and if they ever donate again, they are put right back on that call list. That said, the donors were often ridiculous themselves. Anyone interrupted during dinner has a really good way of avoiding a telemarketing call...DON'T ANSWER THE PHONE. One donor answered the call while in the bathtub and demanded to know what made me think that I could interrupt him. I just wondered what in the hell he was doing answering the phone in the bathtub.

    47. Re:Worked for me by NockPoint · · Score: 1
      The best way to get off the list is to listen to the sales talk, and then answer with a question:

      "Do you like chocolate? I do. They let me have some every day. I like getting phone calls from people. Do they let you have chocolate? They let me go outside after lunch some days, if the sun is shining. Do you like chocolate? I do. (Keep babbling along this line until you hear the click.)"

      Gets you get off the calling list as well. Even before the days that you could expect to be removed from the calling list by just asking.

    48. Re:Worked for me by Golias · · Score: 4, Insightful

      You're no better than them you piece of trash.
      That's what you are. Trash.
      Utterly wasteful human garbage. You obviously leech off of other peoples' misery
      and try to prevent them from making a living in any way, shape, or form instead of
      just being polite and resolving your issue with them.


      My "issue with them" is that they choose to call me. They are welcome to make a living any way they like, but they are not welcome to call me, and will suffer my wrath when they do. Don't like it? Then don't call.

      It might be aggravating, but there are much better ways to go about it then trying to make
      someone feel awful about themselves.


      I can think of at least three, but none of them are as much fun. They feel awful about themselves after talking to me? Good! They are being awful people, and therefore I'm merely aligning their self-image with reality! Perhaps I will provoke some of them to change their lives in a positive direction.

      Seriously. Prostitutes deserve more dignity than telemarketers. At least a whore is providing a service which is actually desired by her customers.

      --

      Information wants to be anthropomorphized.

    49. Re:Worked for me by eaolson · · Score: 4, Funny
      People not understanding the DNC law was the biggest annoyance we got.
      Yeah, because one thing we wouldn't want to do is annoy telemarketers.
    50. Re:Worked for me by Anonymous Coward · · Score: 0

      Perhaps you should just require that the people on your network keep their computers powered off. They are much more secure that way.

    51. Re:Worked for me by jcr · · Score: 1

      I got to listen to some stranger make a fool of himself for no reason, and i got paid to do it.

      Don't you try to tell me what he did was for no reason. If he yelled at you or verbally abused you in any way, it was nothing less than you deserved. He wasn't the asshole, YOU WERE. Understand?

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    52. Re:Worked for me by Xtifr · · Score: 1

      > "7-8 years ago my parents had a line dedicated for modem use only. AT&T would call that line three or four times a week"

      If it was for modem use only, why was there a telephone attached? I generally didn't notice people calling my modem-only line, unless I happened to spot the ring-detect light flashing, in which case, I would often send "ATA" to the modem, just for fun.

      I really have no idea who called that line, how often, what time of day, or anything else. It was a modem-use-only line!

    53. Re:Worked for me by anthony_dipierro · · Score: 1

      I realise we were bothering them, but that doesn't change the law or how incredibly simple it is to get us to stop calling back.

      I just wonder, is there anything you wouldn't do if there wasn't a law against it?

    54. Re:Worked for me by lav-chan · · Score: 1

      Great, so if I tell Quest to take me off their call list, they'll do it? Oh FUCK no. Why? Simply because they don't have to. More and more service providers (of all sorts) are creating a "retentions" department that's authorized to do all sorts of crazy things to keep you there.

      You're talking about different things. If you tell a telemarketer to take you off their list, they have to. There is no 'retentions'. They can ask you if you're sure (if you're still on the phone to hear it), but there's no debating. If you say take me off your list, they have to do it. If they don't, and you're a relatively able-minded person, you can get them fined a lot of money.


      Oh, and as far as being an ass to marketing guys, I have no problem with it. I'm an ass to guys like you on purpose. I'm not actually mad, but I strive to make you think i'm mad. Often, I'm on the verge of bursting into laughter at your stammering and stuttering when I lay into you. If it didn't bother you, you wouldn't have put up your post. Since it does bother you, I win and you lose. It's as simple as that. I'll keep "being an ass" to guys like you as long as it takes. My stress level isn't affected but yours is. Hell, you guys are theraputic for me. If I can release some work-generated stress into some recepticle on the other end of my phone, I come out ahead.

      I never said that people being an ass to bothered me. I kinda liked it when people asked me ridiculous questions and called me names. I was terrible at my job, so any excuse to get out of actually working the leads was cool with me.

      I just think people are stupid if they assume that being a jerk is going to get them taken off the list. Even if you think that the company should just realise that you don't want to be called. You guys obviously know that's not how the world works, so if you want to be taken off the list, just say so. Screw with telemarketers if you think it's fun, but don't act like you didn't have the chance to tell them to stop calling you.


      (By the way, the first thing that they teach you in training is that the majority of people aren't going to buy anything until they say no at least a couple times. That is why they call you back even if it seems like you're not going to buy it. It's not as much of a waste of time as you might think, unless of course all your employees are like me and they just get out of the call the first time you say no.)

    55. Re:Worked for me by lav-chan · · Score: 1

      It was for no reason, because he accomplished nothing. His lack of comprehension of the law combined with his condescending eruption over the phone did not only cost him the 30 seconds or whatever for that phone call, but they're probably going to cost him another 30 seconds, and another 30 seconds, and another 30 seconds, until he eventually figures it out or the company finally removes him from the list. Qwest is going to call him back, whether i ever worked for them or not. It hasn't got anything to do with me.

      Understand?

    56. Re:Worked for me by John+Harrison · · Score: 2
      Perhaps you can tell me this since Qwest won't. I just moved and got a new land line from Qwest. Mostly to get cheaper DSL than I would without a land line. In any case I got an unlisted number that I haven't given out. Since then I get several calls a day from telemarketers who already know my name. I politely ask them were they got my number and every one of them has said that they bought the list from Qwest. Qwest of course denies this. Does Qwest sell lists?

      In any case I am rather upset that I have a brand new number that is already polluted.

    57. Re:Worked for me by erlenic · · Score: 2, Informative

      I thought recorded calls were illegal.

    58. Re:Worked for me by soft_guy · · Score: 1

      So what do you say about the telemarketers that start becoming obscene with me when I or my wife politely say, "No thank you. I am not interested in your service."

      Until telemarketers stop behaving like that, I don't consider them a legitimate business and it wouldn't bother me if it was simply outlawed.

      If they would all say, "Well thank you very much for your time." and end the call without having to start cussing at me, then I would not have a problem with it. However, I've noticed that before DNC, 60-70% were polite. Now its more like 5% are polite and the rest are foul-mouthed rude jerks.

      --
      Avoid Missing Ball for High Score
    59. Re:Worked for me by Anonymous Coward · · Score: 0
      I used to work as a telemarketer too. When someone screamed at me and hung up, I put them on the Do Not Solicit list. I got in trouble for it, just like I got in trouble for not bothering to try to weasel old ladies into a sale.

      There's a thing called decency. Most people have forgotten it.

    60. Re:Worked for me by Choco-man · · Score: 2, Interesting

      I've been using the magic phrase 'please take me off your call list' for years now. Some people are very polite in return, and thank me and have a good day. I've had other telemarketers sigh and hang up, or even curse and hang up. Just last night I had one argue with me. I asked her to please take me off your call list, and she said she couldn't do that unless I provided her with personal information. I politely informed her that she's federally obligated to comply, and I don' t have to provide any information. I asked for her name, her company, and to be transferred to her supervisor, and she again stated that I'd first have to provide personal info before she could do that. We went through this 3 or 4 times until she finally said 'i'm not going to play games with me," and that she's not obligated to do anything, unless I provide the info she was asking for. She then hung up, and I've no recourse to pursue them. They block their incoming call so I can't ID the origination number.

      THIS is what infuriates me. I understand these people are making a living. I am polite to them to a fault. I'm not litigous. However, she's got me at the point where I would pursue litigation with her IF i had a method of finding out who the hell they're with. I will likely pay my phone company the 10 bucks a month or whatever it is to block all incoming telemarketer calls.

      I simply don't understand the business model of 'hey, let's bother potential customers while they're eating dinner with their families or on Sunday and piss them off. we're sure to get business that way.". Obviously it's working on some level, as they're still doing it. I, however, don't understand it.

    61. Re:Worked for me by soft_guy · · Score: 1

      This has been my experience too. I have never bought anything from an online pharmacy, but we get a lot of calls from telemarketers who are trying to sell various thing that sound like scams. When we say were not interested, they start talking obscenely.

      --
      Avoid Missing Ball for High Score
    62. Re:Worked for me by jcr · · Score: 1

      It hasn't got anything to do with me.

      The hell it doesn't. You called him. "I was just doing my job" is not an excuse.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    63. Re:Worked for me by lav-chan · · Score: 0

      Please. People buy shit from Qwest over the phone every single day. Some of them aren't happy with their purchases. Lots of others are. Some of them are thrilled when you inform them that you're calling about Internet service.

      The whole 'shame on you for scamming people =(' thing is bull shit. Maybe you can pull that on the random snake-oil telemarketers that like to break the law, but not reputable companies. (I'm sure you probably think telemarketers can't be reputable, but consider it from a relative perspective for a minute.) Qwest is a pretty shady company on the whole, but when it comes to their telemarketing practices, they're completely legit. They have to be. They'll try to convince you to buy something, which is understandably annoying, but there is no 'scamming'. Nothing is misrepresented, they're not tricking anybody, everything is completely according to the law. And if you do happen to find the calls annoying, it is a matter of five simple words to stop them. Which is a lot more than i can say for spam and junk mail and pop-ups and bill boards.

      They may be annoying, but you can't honestly sit there and act like it's morally reprehensible or something.

    64. Re:Worked for me by lav-chan · · Score: 1

      It is for the thousands and thousands of customers who get called every day by Qwest and don't get pissed off about it.

    65. Re:Worked for me by Yakko · · Score: 1

      I'd just continue being passive, using my Caller ID, not answering the phone unless I felt like it and generally not having to stress out about it. The phone is there for me; I'm not required to be a slave to it.

      In extreme cases, I'd just hook an old external modem strapped to auto-answer on the first ring up to the line, and leave it there for a week.

      --

      --
      Me spell chucker work grate. Need grandma chicken.
    66. Re:Worked for me by Anonymous Coward · · Score: 0

      Yes, and if we don't want any spam we should opt-out of each and every message.... YEAH RIGHT!

      Those people would get calls over and over and over.
      So then you admit to harassing and wasting time on people that obviously didn't want your "business," and you are saying is that two wrongs make a right?

      Wow, what nice people you telemarketers are. Most sane people would leave people like that alone.

    67. Re:Worked for me by lav-chan · · Score: 1

      You're not allowed to be obscene with people. That's harassment.

      If you're getting people like that, they're either individuals who aren't doing their jobs right or they're shady companies who don't care about the law. (And if they're still calling you even though you're on the DNC list, i'm inclined to believe it's the latter.)

      I'm assuming you've done your research on the subject, because i'm not entirely sure if there's anything you can do about Canadian telemarketers myself. If they were in America, though, you would totally be getting money out of the deal.

    68. Re:Worked for me by romeo_in_blk_jeans · · Score: 1

      Vindictive? Not so much. I don't actually hate these people, though I'd like them to think I do. It raises their stress level, as inhumane as that is. You see...

      It's in my best interest to take advantage of the human element by initiating some amateurish psy-ops and raising the level of aggravation a telemarketer must endure above the level of compensation they receive. At that point, human nature takes its course: they look for another job and the marketing firm must hire and train another person.

      No, it's not nice. But I lack sufficient empathy to identify with my victim and, subsequently, consider my actions "wrong". A form of psychopathy? Perhaps.

    69. Re:Worked for me by bani · · Score: 1

      It's just like... OK... that's cool that you're on the DNC list, but we're still legally allowed to call you. So since you have no idea what you're talking about and just hung up on us, we're just going to call you again. I hope acting like an ass hole was worth it.

      so basically, you called someone who did not want to receive a call from you, he told you he did not want to receive a call from you. so you are going to call him again.

      fucking retard.

      you personify perfectly everything that is wrong with telemarketing.

      you should work as a telemarketer for the rest of your life. you really deserve it.

    70. Re:Worked for me by Moofie · · Score: 1

      "People not understanding the DNC law was the biggest annoyance we got"

      Calls from Qwest are the biggest annoyance I got. It's not my job to not annoy you. It is your job to annoy me. That means, if I annoy you, all you have to do is get another job. If you annoy me (which you do), I have no recourse.

      Color me totally unsympathetic to the plight of telemarketers. I know the job sucks. You know the job sucks. Stop doing it.

      --
      Why yes, I AM a rocket scientist!
    71. Re:Worked for me by romeo_in_blk_jeans · · Score: 1

      I suppose that, ultimately, my goal isn't to stop calls from a specific telemarketer but rather to drive telemarketers from the industry. I don't actually hate you. I just want to make life hard enough for you that you pursue another career.

    72. Re:Worked for me by soft_guy · · Score: 1

      If they were in America, though, you would totally be getting money out of the deal.

      Its not like telemarketers will actually give you their address once they start cussing. And they always seem to use caller ID spoofing to hide their tracks. Also, someone else posted that there have been something like 14 fines and 1 million claims. I'd have better luck with roulette.

      Yes, most of these people are scammers and don't care about the law. If they did, they would probably be respecting the DNC list.

      We're planning to move soon and we hope that our new place will have cell coverage. If it does, then we can get rid of the phone. The only reason we keep it is for 911 service in case an emergency happens. We should be able to get an old cell phone and have that in case of an emergency for 911 coverage. That way, we won't have to have a phone.

      --
      Avoid Missing Ball for High Score
    73. Re:Worked for me by Anonymous Coward · · Score: 0

      This is like saying fight war with more war!

      "I can think of at least three, but none of them are as much fun."

      Delight in this kind of stupidity is my reason for posting my response
      in the first place. It's one thing to say you're trying to do society
      a service by being a bastard, but then to delight in it when you know of
      more effective and easier ways just proves how silly you and your retaliation
      are. Yet you get modded Interesting, and Insightful.

      Only on slashdot.

    74. Re:Worked for me by Da_Biz · · Score: 1

      "Could you take me off the call list?"

      A couple of years back, I was severely unemployed and having a difficult time making basic things like covering rent and food bills. As a result, I took a job as a "cold-caller" for mortgage refinancing.

      From what I recall, the really good words to say were "Please put me on your 'do not call, do not rent' list," as that would assure that they would not call you future OR 'rent' your name to other parties.

      I think the National DNC registry pretty much took care of a lot of these issues, so it's moot.

    75. Re:Worked for me by Suzumushi · · Score: 1

      Whenever I receive a call that is somehow exempt from the DNL, I explain my terms. My "fee" is $500/hr and I'd be happy to help after proof of a minimum deposit of 1 hours payment is received. Where do they get off gathering information and spending my time for free, huh? I'm with Golias, if everyone could punch a telemarketer in the face this would be a much better world.

    76. Re:Worked for me by sstidman · · Score: 1

      One simple phrase "Please place me on your Do-not-Solicit list." would cure most of it.

      What a bunch of bullshit. I am ALWAYS VERY polite to the phone solicitors. I ALWAYS ask them to take me off their list. Still, I received 2 to 4 unsolicited calls EVERY night. After I put my name on the DNC list, I only get 1 or 2 calls a month. I only get those calls because some telemarketers take advantage of a loophole that lets them call me if I own a business (my wife and I have an LLC). Being polite to the telemarketers never did anything for me and is irrelevent anyway; no matter how much of an ass someone is, the telemarketer called them and disturbed them so the telemarketer should honor their request to be taken off the list. Anything less is purely unjustifiable vindictiveness.


      I worked as a telemarketer for a year. I heard people yell at me every day and it didn't change anything. Those people would get calls over and over and over. It was the ones who were calm and said the magic phrase didn't call again.

      I worked as a telemarketer for about 1.5 years for AT&T. I came to reaize over time that what we were doing was an irritating disruption and an intrusion into the peace of peoples homes. If someone was angry that I called, I marked their record indicating never to call them again. THEY DIDN'T HAVE TO ASK ME - I did it because they had made clear that they did not want the calls. No "magic phrase" needed. Again, anything less is vindictive bullshit.

      --
      Send/track messages to 100K people: www.xPressAlert.com
    77. Re:Worked for me by graxrmelg · · Score: 1

      The problem is that the phone lines are far better controlled than e-mail is (also people have many, many more e-mail addresses than phone numbers). It's nearly impossible to hold anyone responsible for an e-mail message -- at least, not anyone who's accessible to US law. As the use of VOIP increases, it could be that spam calls will be increasing again.

    78. Re:Worked for me by timlewis_atlanta · · Score: 1

      Who on earth modded this up to 5, it is idiotic.

      >>I also worked as a telemarketer for a year.

      That's our first clue. You're not exactly the sharpest knife in the drawer, are you ?

      >>I realise we were bothering them ...

      OK. Pause for a second there and think : YOU are BOTHERING them. Is that a good way to attempt to begin a business relationship ? Clearly not.

      > ...or how incredibly simple it is to get us to stop calling back.

      You must be one of the very few people who have never told a company to not call and been ignored. Many companies just ignore what you say. I had to report one company to my state DNC three times before they got the message through their thick skulls.

      >>... you're on the DNC list, but we're still legally allowed to call you.

      You dickhead. Just because it is legal does not mean it is good business.

      If I own a bricks and mortar business, I am legally allowed to insult people who walk through the door to buy things from me. Come to think of it, I could go out on the sidewalk and yell derogatory comments at people walking by, in the hope that they will enter my store and buy things from them. What a brilliant plan ! So, what do you think : by insulting them, am I going to increase or decrease my sales ? If they ask me to not insult them and I then do it again, is THAT going to increase or decrease my sales ? Do you get it yet ?

      >>Messing with telemarketers does not get them to stop calling you. No matter how many times you call them a fag or ask them what they're wearing or hang up on them or ask them how they'd like it if you called them during dinner, they're still going to call back.

      OMFG, you really are a numb-buts aren't you ? Look, if the called party doesn't want to speak to you, that means they don't want to do business with you. And they will want to do business with you even less the the 2nd, 3rd, 4th, and 5th times you call.

      I don't get many solicitations these days, but when I do the company goes into a black book, and I never do business with them again.

    79. Re:Worked for me by bcrowell · · Score: 1
      All you have to do is say 'put me on your do-not-call list'. That's it. THEY'LL NEVER BOTHER YOU AGAIN..
      That's a beautiful fairy tale -- too bad it's not true. I always asked them not to call me, and I still got tons of repeat calls from companies that I'd already asked to stop. Even if it did work, it wouldn't have kept me from getting called five times during dinner by companies that had never called me before.

      Now I'm on the do-not-call list, and I get maybe one sales call every few months, rather than several per day before the law.

    80. Re:Worked for me by Anonymous Coward · · Score: 0

      So even the charities have shit-for-brains working for them.

      I only get 2 kinds of calls. Important calls, and calls from people who shouldn't be calling me! When the phone rings, its probably important. Unless its a shit-for-brains who doesn't understand that:

      I DON'T WANT TO BE CALLED. NOT BY YOU, NOT BY ANYONE. TAKE ME OFF YOUR GODDAMN LISTS. ALL OF THEM!!

      Don't flip the page in your script book and say, "I wonder if he wants to be called by the Muscular Dystrophy Association?"

    81. Re:Worked for me by kublikhan · · Score: 1

      I'm sorry but people should not have to be trained in the "specific phrase" used to stop irrating calls. For years I said "Could you please stop calling me?" Oh, screw him, he did not use the phrase "remove me from your call list". You know damn well what I was asking for.

    82. Re:Worked for me by Foresto · · Score: 1

      I use the magic phrase regularly and politely.

      Nevertheless, just because it was legal for you to call those people, doesn't make your calls welcome or considerate. You took a job soliciting, so legal or not, you have no room to complain about people who express their feelings about your solicitations. If you don't like irritated people, stop irritating them. Find another line of work.

    83. Re:Worked for me by lav-chan · · Score: 1

      OK. Pause for a second there and think : YOU are BOTHERING them. Is that a good way to attempt to begin a business relationship ? Clearly not.

      First of all, i'm talking about Qwest here. Not some random shady company. I never defended those people. I'm talking about people who follow the rules. And if you read my post, sharpest knife in the drawer, you'll see that Qwest only calls people who are already their customers. So the business relationship has already begun.


      You dickhead. Just because it is legal does not mean it is good business.

      If I own a bricks and mortar business, I am legally allowed to insult people who walk through the door to buy things from me. Come to think of it, I could go out on the sidewalk and yell derogatory comments at people walking by, in the hope that they will enter my store and buy things from them. What a brilliant plan ! So, what do you think : by insulting them, am I going to increase or decrease my sales ? If they ask me to not insult them and I then do it again, is THAT going to increase or decrease my sales ? Do you get it yet ?

      Secondly, dickhead, for the dozenth time, thousands of people buy stuff from Qwest over the phone every single day. Some of the people i talked to were glad we called them, because it was just what they needed. I'm not going to pretend like any kind of majority appreciate it, but obivously it works well enough, and some people don't get pissed off about it like you. It wasn't profitable, the company wouldn't fucking do it. Duh.

    84. Re:Worked for me by lav-chan · · Score: 1

      I don't know if Qwest sells lists to people, but i do know that being unlisted doesn't protect you from telemarketers in the slightest. Even if Qwest doesn't sell lists, telemarketers can still get your number. So... if you bought unlisted service because you thought it was gonna protect you from telemarketers, unfortunately, you kinda wasted your money. :/

      My advice would be to sign up for the DNC list, first of all. Within a few weeks that should take care of 99% of the unsolicited calls from random companies. The only people who should (legally) call you from then on are charities, surveyors, and companies who already do business with you (like Qwest and your credit-card company and your cable company and so on). Whether you get any calls like that will depend on the companies you do business with. Qwest will probably call you about promotions and junk every so often, but i don't know about any other companies. In any case, all of those people are required to stop calling you if you tell them to put you on their do-not-call lists. (If they don't, it's illegal, and you can report them and get them fined.)

      That should take pretty much take care of it. If telemarketers really annoy you and you want to be extra-safe, you can get one of those Telezap things (which trick the computers into thinking that your number is disconnected or something like that). And Qwest has various calling features that will work (at the very least) better than the unlisted service, like Anonymous Call Rejection. (Telemarketers are supposed to supply caller-ID information, legally, but i guess if you're having problems with illegal telemarketers you could try that.)

    85. Re:Worked for me by myov · · Score: 2, Interesting

      Telemarketing != sales.
      In fact, it screws up the reputation for people who are professional sales people.

      A telemarketer could try to sell new windows to anyone, at random. They basically use a dictionary-style attack and if they're lucky they will get a sale.

      A good sales person would first determine the market (ie: eliminate apartment/condo units but approach landlords). They might even drive around looking at houses and noting if the windows are old (=replacement) or new (=recently replaced). They might work with real estate agents, home inspectors, etc to qualify potential sales (15 people moved in the area. 5 of those have bad windows. 3 of them have good windows. Etc)

      The point is that a proper sales person will know the person at the other end. If you're not the target market, a salesperson won't talk to you. A telemarketer would.

      --
      I use Macs to up my productivity, so up yours Microsoft!
    86. Re:Worked for me by lav-chan · · Score: 1

      I didn't complain about irritated people. Being irritated is understandable. I complained about stupid irritated people. :/

    87. Re:Worked for me by M.+Baranczak · · Score: 2, Informative

      The record holder (pun intended) is 1 hour and 25 minutes.

      Oh, that's nothing. A friend of mine once managed to string one of them along for 6 or 7 hours. He was painting an apartment while the owners were away, so he had no use for the phone anyhow. If you have multiple phone lines - all the better.

      Most telemarketers are required by company policy to stay on the line until they make a sale or the victim hangs up - they're completely powerless to stop this. Especially if you say something like "Yeah, let me just find my credit card."

      In case any telemarketers want to know: YES, I do advocate this sort of behavior, and NO, I don't feel the least bit guilty about cutting into your earnings. There's plenty of honest ways to make a living.

    88. Re:Worked for me by omega.station · · Score: 1

      I can think of at least three, but none of them are as much fun. They feel awful about themselves after talking to me? Good! They are being awful people, and therefore I'm merely aligning their self-image with reality! Perhaps I will provoke some of them to change their lives in a positive direction.

      Actually, when I was a telemarketer, I would joke and laugh at someone like you for 15 minutes after a call. Just because you have a phone doesn't mean you need to pick it up. Trying to enjoy a DVD? Then turn your ringer off. That's what answering machines and voicemail boxes are for right? To answer the phone when you can't or won't take a call.

      Seems like a waste of your time to me, but have fun with that.

    89. Re:Worked for me by CFrankBernard · · Score: 1

      I receive a few calls a year from "toner pirates"...the kind who call you one day asking for the make and model of the printer nearest you and call the next day saying that the cost of toner for [insert make and model] is going up, but they have reserved some for me. And before I can *politely* ask to be removed from all their lists, they hang up on me. Apparently they can tell what I'm going to say within the first second.

    90. Re:Worked for me by Anonymous Coward · · Score: 0

      Fucking low life telemarketer asshole. Telemarketers deserve a slow painful death, they do not deserve respect.

    91. Re:Worked for me by tgibbs · · Score: 1

      Ok, now that I think I got my point across... this is apparently what you do.
      And for some reason you think this is appropriate and helpful in the long run of things?
      Trying to make people feel crappy about what they do to make a living, whether or not you
      agree with it or not is ridiculous.


      The more unpleasant we make the job, the more they'll have to pay people to do it. Which increases their costs, which decreases my calls. There are fewer telemarketers, and the ones who remain are better paid. Seems like a pretty reasonable outcome.

    92. Re:Worked for me by John+Harrison · · Score: 1
      Even if Qwest doesn't sell lists, telemarketers can still get your number.

      How? I use a cell phone for almost all personal calls. I have the landline for long conf calls on 800 numbers. So Qwest is the only organization that has my number associated with my name.

    93. Re:Worked for me by Secrity · · Score: 1

      Fuck off spammer.

    94. Re:Worked for me by anthony_dipierro · · Score: 1

      The whole 'shame on you for scamming people =(' thing is bull shit.

      I wasn't referring to scamming people, I was referring to knowingly and intentionally bothering them.

      Qwest is a pretty shady company on the whole, but when it comes to their telemarketing practices, they're completely legit.

      Legit as in legal, perhaps. But is your sense of morality really so twisted that you think there's nothing wrong with bothering people just to make a buck?

    95. Re:Worked for me by CrackHappy · · Score: 1

      I love not having a home telephone.

      All we use are cell phones, and have never received a telemarketing or survey call at all from anyone. Sure, we'll sometimes get calls from a service provider we are actually using, because we specifically gave them our number, but it's in regard to whatever service they are providing to us.

      It's such a simple solution. Now if only I could get DSL without a damned hard line...

      --
      1f u c4n r34d th1s u r34lly n33d t0 g37 l41d Capitalization really works: i helped my uncle jack off a horse
    96. Re:Worked for me by rworne · · Score: 2, Informative

      While I forgot what these phone books were called, they do give out phone numbers:

      I did computer work on the side for a mortgage company back in the mid-90's, and they had the most interesting phonebooks. The phone company has a special white pages that are leased to certain companies that list phone numbers not by customer/company names, but by street address. All numbers are included in this book, even unlisted ones. While I was able to manage to leaf through one, the owner of the business treated them like they were solid gold.

      The phone company has all sorts of lists. So does just about anyone else. Anything you buy that may show a certain interest, predisposition to buying over the phone, give to charity, new home owner, you name it - a list exists to be bought and sold.

      --
      I tried every decent and legal way I could think of to resolve the issue w/the business before I rented the chicken suit
    97. Re:Worked for me by lav-chan · · Score: 2, Interesting

      I dunno. Maybe there's some loop hole in the law or something that allows telemarketers to look up your information. I'm not sure.


      I checked Google, though, about Qwest. Their official line is this: Qwest said in its notice that it does not release customer account data to unaffiliated third parties without customer permission "unless we have a business relationship with those companies where the disclosure is appropriate."

      However, another site says: Many phone companies (Qwest is a particularly bad offender) sell lists of phone numbers to telemarketers whether or not they are unlisted or unpublished!

      Lame. Qwest does suck as a phone company. Like all the other ones, i guess.

    98. Re:Worked for me by at_slashdot · · Score: 1

      "All you have to do is say 'put me on your do-not-call list'. That's it. THEY'LL NEVER BOTHER YOU AGAIN. If they do, you can call the FCC and get them fined $11'000 or whatever (and you get up to $500 out of it)."
      Please give me your phone number, I promise you'll receive only one call from each Yellow Book company. Let me know if that works for you.

      --
      "It is our choices, Harry, that show what we truly are, far more than our abilities." -- Prof. Dumbledore
    99. Re:Worked for me by Anonymous Coward · · Score: 0

      Why do you want to take it out on the telemarketer? They are just doing their job. Yes it is annoying, but you should save the punishment (and preferably torture) for the employer.

    100. Re:Worked for me by jcr · · Score: 1

      Your rationalizations are getting lamer with each iteration.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    101. Re:Worked for me by John+Harrison · · Score: 1

      I agree. Every phone company I've ever had has made at least one mistake that ended up with me being billed over $500. I always resolve it eventually, but sometimes it takes months. Verizon was able to resolve it in two days, which is some sort of record.

    102. Re:Worked for me by antirealist · · Score: 1

      I understood the person on the other end wasn't venting at me.

      Apparently, you misunderstood.

    103. Re:Worked for me by Johnny+Mnemonic · · Score: 1

      It was for no reason, because he accomplished nothing

      What did you accomplish, by calling him back after he pretty clearly indicated he didn't want to be called?

      You are supposed to be accomplishing something, right?

      Do you think that there's a chance that he eventually turned into a sale anyways? Or is is it more likely that he'd resist doing business with Qwest at the next opportunity, regardless of the "rules".

      I notice that there's a lot of ex-telespammers posting in this thread. It gives me a small joy to know that perhaps you had your livelihood interfered with because you chose to be rude as a profession.

      --

      --
      $tar -xvf .sig.tar
    104. Re:Worked for me by lav-chan · · Score: 2, Interesting

      Sometimes when we called people for Qwest they'd have some problem, like they got billed too much or they got some feature they didn't order or they wanted to take some feature off or put their account on hold or something like that. People actually have a lot of problems with Qwest (most of which are through incompetence rather than anything intentional).

      It would've been cool for those of us who didn't care about making sales if we could've helped those people. Like taking a feature off somebody's account is like two or three clicks. But Qwest didn't let us do that. We were just s'posed to give out the dumb 800 number and let those people handle whatever problems they had.

      I guess if we could have handled those problems, a lot of the people who felt like we were wasting their time would've been happier, 'cause at least they would've got something out of the call. Oh well.

    105. Re:Worked for me by MyNameIsEarl · · Score: 0

      Same here on the other coast, haven't received a call trying to sell me anything since signing up. Now if politcians would stop calling I'd be a happy man.

    106. Re:Worked for me by Fulcrum+of+Evil · · Score: 1, Flamebait

      Wow, thank you for opening my eyes to what an evil person I am. I will now quit my job and watch my kids starve, so that your already comfortable life can get infinitesimally more comfortable.

      Or you could get a real job. They do exist.

      No, wait, I won't. You're a selfish, self-important asshat who's probably never been short of money in his entire pampered life, let alone been responsible for feeding any other mouths.

      So because somebody doesn't want a stranger calling them out of the blue, they're an asshole? Project much?

      Some of us don't have college degrees.

      Boo frickin hoo. Experienced tradesmen make serious bank.

      Some of us have to take what jobs we can, instead of getting to pick and choose from the cream of high-pay, low-effort sinecures that the rich families keep for their kids.

      Spoken like someone who's never thought to take charge of their career. I went to college and I make good money, but my parents aren't rich. Here's the support I got from the bank of Mom: a few years of student loan payments and some encouragement to go fulfill my potential.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    107. Re:Worked for me by Detritus · · Score: 1

      You can also make big bucks selling crack to children.

      --
      Mea navis aericumbens anguillis abundat
    108. Re:Worked for me by Anonymous Coward · · Score: 0
      Thank you for stating the simple phrase! I'm amazed at how many people scream and yell and get angry about telemarketers. ... I worked as a telemarketer for a year.

      And thank you for your polite comment. Now allow me to say fuck you worthless scummy telemarketer.

    109. Re:Worked for me by Stripe7 · · Score: 1

      I like the list, have not got any call except from my phone service provider, who seems to have stopped doing so ever since I told them I would stop using their service if they persisted in calling me. Before that I basically took my phone offline in the evenings, literally disconnected the phone cord from the phones every night. Before that I had let my answering machine take all calls and screened them, but I got tired of that and disconnecting my phone was a lot less effort. If it starts up again, I will go back to leaving my phone service disconnected unless I want to make a phone call.

    110. Re:Worked for me by elemental23 · · Score: 1

      It wasn't profitable, the company wouldn't fucking do it.

      So as long as you make money doing it, who cares how many people you annoy? Great attitude, asshole.

      --
      I like my women like my coffee... pale and bitter.
    111. Re:Worked for me by Anonymous Coward · · Score: 1, Insightful

      Congratu-fucking-lations. You rejoice in annoying society as a whole. Well, as part of society, let me just take this opportunity to voice my support of you letting us know how little respect you have for the rest of us.

    112. Re:Worked for me by bani · · Score: 1
    113. Re:Worked for me by lav-chan · · Score: 1

      No, no, i never said Qwest was an ethical company. I said that their telemarketing operation (if you want to call it that) was legit. I learnt that from working there.

      Aside from that, Qwest is a horrible company. I learnt that from working there too.

    114. Re:Worked for me by spikedvodka · · Score: 1

      "That little Phrase" is all very well and good... When it works...

      About 2 years back, just before the DNC list went into effect, I got a call from this company, (Selling Book club subscriptions as it was)
      After his greeting, Me: "Please place us on your do-not-call list"
      Him: "Okay sir, have a nice day"
      2 weeks later, The same rep
      him: Hi this is so-and-so from where-ever...
      Me: Can I speak with your supervisor please?
      him: May I ask Why?
      Me: Because when you called 2 weeks ago, I asked to be added to your do not call list
      --click--, the bugger hung up on me.
      1 week later, a different rep
      her: Hi this is so-and-so from where-ever...
      Me: May I speak with your supervisor please?
      her: Sure, please hold on a second... I have Him on the line
      Him: How Can I help you?
      me: well, about three weeks ago, I got a call from your company, I believe the rep was -name that I can't remember right now-, and I asked to be added to your do-not-call list, I then got another call from your company last week, by the same rep incidentally, and I asked to speak with a supervisor. he then hung up on me. I want to know that I won't get another phone call from you again.
      him: -insert profuse appologizeing here-

      and I never got another call from them

      --
      I will not give in to the terrorists. I will not become fearful.
    115. Re:Worked for me by tylernt · · Score: 1

      Just because you get DSL, doesn't mean you have to actually connect any phones to it... just the DSL modem. Which doesn't ring. :)

      --
      DRM 'manages access' in the same way that a prison 'manages freedom'
    116. Re:Worked for me by Anonymous Coward · · Score: 0

      I will now quit my job and watch my kids starve

      Your terms are acceptable.

    117. Re:Worked for me by DSP_Geek · · Score: 1


      I heard people yell at me every day and it didn't change anything. Those people would get calls over and over and over.

      And that's one reason for the DNC list. Another is the number of phone spammers who would either disconnect without acknowledging or verbally abuse people when they asked to be put on the "do-not-solicit" list.

      Speaking of getting removed from opt-out lists, would that email address be

      mailto:jake@bgohio.org

      by any chance?

    118. Re:Worked for me by hurfy · · Score: 1

      "unless we have a business relationship with those companies where the disclosure is appropriate."

      IE. They got paid for it.

      Oddly enough, i've been with Qwest forever and have only received a couple calls despite the fact that i have no additional services on my line.

    119. Re:Worked for me by E8086 · · Score: 1

      "Yes, saying "put me on your do not call list" is a simple thing to do, but doing so three times in one evening when you are trying to enjoy a DVD or play a computer game is very tiresome."

      Right it was so easy to say but so hard to enforce. When you're getting a few a day how do you know who you're telling when insist on reading through their entire call script before giving you any info on their company, that is if they don't hang up first.

      Caller: "You've won a Ford Explorer or 2 week Vaction"
      Me: "which company are you calling for/from?"
      or
      Me: "please put this number on your don't call list"
      -click-

      or they mix up the company they're calling from with the company they're calling for. I'm calling form the company rudecallings1, but we're calling for freevactaions.com
      or the recordings that don't identify the company until the end of the 5min sales pitch
      or the computer assisted calls that go wrong and you hear silence when you pick up
      no, caller ID cost too much and most had caller ID blockers/scramblers

      --
      F7 doesn't work, ignore spelling and grammar
    120. Re:Worked for me by SamSim · · Score: 1

      Magic phrase? Burden? You don't want somebody to keep calling you: the solution is to ask them not to call you again. Who's the one ignoring the obvious here?

    121. Re:Worked for me by DiveX · · Score: 2, Informative

      You worked as a telemarketer and you still don't know what you are talking about. I don't blame you for the ignorance only your lack of proper training. Having someone say 'take me off your/the/some/a list" does nothing. The entity can purchase a new list with your number and call again. So what you have suggested has no ligit purpose. One needs to specifically state that they want their number (name is unnecessary and not relevent) ADDED to the company's do-not-call list. That specificlaly requires the company to add the number to their scrub list. It is this list against which all future lists are to be compared/scrubbed so that you do not get called again.

      From what part of your anatomy did you get that "you get $500" comment? You are not a whistleblower and are not entitled to recovered funds. Had you been trained properly (or completed your own research) you would know that $500 is not automatic, nor is it some limit. The Telephone Consumer Protection Act of 1991 provides a private right of action (PROA) (i.e. you have the right to sue the offending entities) thorugh which you are entitled by statute $500 per violation of the law (and there can be many violations in a single call). That amount is set by law and cannot be reduced, however the court in its discredtion can treble (that means triple), the damages if you can shoe the offendind entity violated the law willfully or knowingly.

      The law has a lot of nuiances, so you just have to do a little research. Google '47 USC 227' or 'CFR 64.1200' and learn more. In short each of these things are violations of the law:

      * prerecorded commercial call initiated to a residence with an EBR (established business relationship)
      * call initated to a device through which the user has to pay (e.g. cell phone)
      * falure to send the person a copy of the company's policy regarding the maintenace of their DNC list
      * failure in trianing person placing the call in existance and use of company DNC list
      * failure to have a company do-not-cal list
      * failure to properly identify the entity eithe rplacing the call or on who's behalf a call is made
      * making two or more violating live calls in a 12 month period (yes, this means that a company has to live call you at least twice after a DNC request in order for you to have a PROA

      That is just a short list, but there are plenty more requirements. The fact is very few people are aware of their rights. I have had only 3 cases in court and have won or settled each one and have settled a couple of more without having to file. So believe me, my knowledge is a good deal more extensive than your own in this area. Once I graduated school and got a real job (the telemarketing research and suits were used as a learning experience) I didn't have time to push any more, but around the holidays I get a lull and may pick it up again for kicks and giggles.

      --
      Cave, wreck, and deep diver.
    122. Re:Worked for me by rhizome · · Score: 2, Interesting

      Magic phrase? Burden? You don't want somebody to keep calling you: the solution is to ask them not to call you again. Who's the one ignoring the obvious here?

      Speaking of obvious solutions, how about a telemarketing policy where the company single-handedly takes people off the list who obviously don't want to be called, regardless of whether they ask politely or not? Ultimately "Telemarketers suck" has the same meaning as "please don't call me."

      If the telemarketers had any self-respect they'd take anybody off their list who didn't want the privilege of hearing about their amazing offers. Turn it into an exclusivity deal.

      Then again, telemarketing companies can be willfully dumb as well, when they say "okay, i'll put your request through but it can take up to [n] months for you to be deleted from our system." As if computers had never been invented!

      --
      When I was a kid, we only had one Darth.
    123. Re:Worked for me by lav-chan · · Score: 1

      Having someone say 'take me off your/the/some/a list" does nothing. The entity can purchase a new list with your number and call again. So what you have suggested has no ligit purpose. One needs to specifically state that they want their number (name is unnecessary and not relevent) ADDED to the company's do-not-call list. That specificlaly requires the company to add the number to their scrub list. It is this list against which all future lists are to be compared/scrubbed so that you do not get called again.

      I had heard that. However, where i worked, we were told to treat them the same, unless they told us that they just wanted to be removed from the CURRENT list. (For example, if we were calling about long-distance, they could ask to be removed from the long-distance list. They'd still get called about Internet and other stuff. They would also still get called about long-distance, eventually; it'd just take a few weeks or months or whatever for Qwest to add them to some other list.) I suppose that makes what i said inaccurate, although it was true for where i worked.


      From what part of your anatomy did you get that "you get $500" comment? You are not a whistleblower and are not entitled to recovered funds. Had you been trained properly (or completed your own research) you would know that $500 is not automatic, nor is it some limit. The Telephone Consumer Protection Act of 1991 provides a private right of action (PROA) (i.e. you have the right to sue the offending entities) thorugh which you are entitled by statute $500 per violation of the law (and there can be many violations in a single call). That amount is set by law and cannot be reduced, however the court in its discredtion can treble (that means triple), the damages if you can shoe the offendind entity violated the law willfully or knowingly.

      I guess i didn't know that. I hate to blame it on the training, because i could have sworn i did a little of my own research as well, but i think that's probably where i got it.

      I knew all the other stuff that you listed, except the first one and the fact that it was two calls in a 12-month period (i assumed you could call them a few times aftewards, because it was supposed to take a week or two for them to get fully taken off the list, but i didn't know the specifics)

      However, i'm sufficiently humbled. Thanks for the education!

    124. Re:Worked for me by Lehk228 · · Score: 1

      it's not really a blocker they use, if you have a PBX the caller ID infor is set on the PBX. any telemarketing company would surely have a PBX as their primary method of making money is making telephone calls.

      --
      Snowden and Manning are heroes.
    125. Re:Worked for me by scifiber_phil · · Score: 1

      So people who you know you are annoying to the max deserve to be annoyed again and again, simply because they don't know the magic hoop through which to jump? It is their own fault as far as you are concerned? I am not sure, but I think there is at least one level of hell populated totally with your kind right next to the part filled with lawyers.

    126. Re:Worked for me by Yehooti · · Score: 1

      I came into this thread late so perhaps it won't be read by many. If those who do can get some relief, great. Vgetty is your friend. I set up a maze, "If you wish to speak to so and so, press One", etc. My friends and relatives have numbers I know, so they are permitted to pass without the maze. Others are plunked into the pit. It cut my junk calls down to zero. With the maze, punch the right button and you escape. Takes little more than a voice capable modem and time to install--assuming Caller ID.

    127. Re:Worked for me by John+Hasler · · Score: 1

      > I'm generally a nice guy, but I delight in being rude to
      > telemarketers.

      Don't be rude to the telemarker. Demand the supervisor and be rude to her. That cost the company more money.

      And there is no need to say "Put me on your do not call list" politely. It's just as effective when shouted angrily.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    128. Re:Worked for me by roguenine19 · · Score: 1

      As a former phone surveyer (not telemarketer, mind you), I can tell you they probably don't mind holding: they get paid by the hour. I myself would have loved being put on indefinite hold, and it would have been even better if I was required to stay on the line.

    129. Re:Worked for me by RobertLTux · · Score: 1

      umm a few things 1 47cfr64.1200 is your friend Title 47: Telecommunication PART 64--MISCELLANEOUS RULES RELATING TO COMMON CARRIERS Subpart L--Restrictions on Telemarketing and Telephone Solicitation have it printed out next to your phone 2they due to the DNC list have to have some sort of correct CID info

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    130. Re:Worked for me by Belial6 · · Score: 1

      So, this Qwest employee is saying that Qwest knowingly and intentionally harasses people. That they call, and keep calling people that they know are trying to avoid them. Isn't that called stalking?

    131. Re:Worked for me by Lehk228 · · Score: 1

      i never claimed spoofing CID info is legal, just that a telemarketer isn't interfering with the Caller ID system, but simply submitting blank or incorrect info.

      --
      Snowden and Manning are heroes.
    132. Re:Worked for me by bxbaser · · Score: 1

      I dont get mad at the callers they are just trying to put food on the table. Not many people like thier job and ill bet telemarketers like thier jobs even less than most.
      I have found if you have the time,
        waste about 30 minutes of thiers by asking even semi related questions and anything else to take up thier time.
      Then flat out tell them you never are going to buy you just like to talk cause you have nothing better to do.
      Works the best with the calls that want you to donate to some fake police firemans fund or what not. They get really mad when they think they got you hooked.

    133. Re:Worked for me by timlewis_atlanta · · Score: 1

      >>First of all, i'm talking about Qwest here. Not some random shady company.

      Irrelevant, and in any case the vast majority of telemarketing calls do not come from a "random shady company", they come from well established multinationals and well established local neighborhood companies.

      >>I'm talking about people who follow the rules.

      Oh really. You don't say anything about that when you say when you say things like "Messing with telemarketers does not get them to stop calling you. No matter how many times you call them a fag or ask them what they're wearing or hang up on them or ask them how they'd like it if you called them during dinner, they're still going to call back. JUST TELL THEM TO TAKE YOU OFF THEIR FUCKING LIST.". That pretty clearly says that the problem lies with the recipients of the calls, and says nothing at all about "people who follow the rules". In any case, if everyone followed the rules then it wouldn't be a problem and this wouldn't be on slashdot in the first place.

      >>And if you read my post, sharpest knife in the drawer, you'll see that Qwest only calls people who are already their customers. So the business relationship has already begun.

      You clearly still don't get it. Here is the point : if you piss-off people, be they current customers or potential customers, then they are less likely to do business with you.

      I return to my bricks-and-mortar example : if I insult only my existing customers, does that make it any more sensible or good for my business ? Obviously not.

      Your point about profitability is only somewhat valid. By looking at profit statistics churned out by bean counters you are only seeing one side of the equation : it is pretty easy to measure the profit you make by doing telemarketing, but it is totally impossible to quantitatively measure how much business you lose by annoying all the folks who would have done business with you, since they are already existing customers, but now don't, because you called them at home six days in row in the middle of The Simpsons. You can only estimate how much profit you lose, ultimately it is unknowable. But they probably didn't teach you that at The University of Telemarketing.

      Here is the bottom line : annoying your customer base, especially your established customer base, is bad for business in the long term. Telemarketing falls into that bracket : if it did not then we would not be seeing so many people sign up for DNC lists. Just because it is legal, and makes some profit, and *looks like* good business, does not mean it really is good business.

      You pretty much ignored my comment about the fact that some companies ignore your instructions to put you on their DNC list ? Oh wow, look at that, a telemarketer ignoring what the other party says : now that's a big shock. Not. Go and get deprogrammed, they did a good job on you.

    134. Re:Worked for me by cyko500 · · Score: 0

      Heheheh, I worked at a calling center a few years back (very not cool job, at least it paid well...). Every time someone went apeshit on the phone it was great. I got some free amusement and when they hung up I prompty scheduled them for a recall. Adding them back to the calling list only took 1 keystroke too (taking them off too a little longer.

      The thing is, we would get reprimanded if we didn't have enough calls per hour. Combine that with laziness (and the joy of someone going totally apeshit when they had asked 10 times to be removed from the calling list) and just about everyone who worked there rescheduled everyone who was called.

      Yes, telemarketers are assholes. :)

    135. Re:Worked for me by Frogbert · · Score: 2, Interesting

      I once worked doing telephone surveys, No joke the worst call I ever made went something like this:

      Me: Good morning may I speak to Bob Someone

      Sad sounding woman: I'm sorry you can't

      Me: Is there another time I can call?

      SSW: No this is his wake.

      Me: Okay then sorry about that
      *hangup*

      Were it not for the sobbing in the background I'd have thought it was a joke.. it was not.

      That was so awkward.

    136. Re:Worked for me by JourneyExpertApe · · Score: 1

      Why? Because I want every telemarketer to utterly hate his or her job. I want them to go home crying and wonder if the paycheck is worth the stress and heartache, so some of them will quit and companies who rely on telemarketing have to spend more money to hire new people. This makes telemarketing cost more for the same return, which makes it a less attractive means of generating business.

      I share your dislike for telemarketers, but what gets to me even more is when they whine about people being rude to them, because they are trained to be rude to you. They are trained to talk non-stop until they ask you to verify your name, address, etc. They don't give you a chance to politely say, "no thanks". When they finally do ask you for some information, they won't take "no" for an answer. They go to plan B and start asking you why you're not interested in their fabulous offer. Just because they're doing a job, that doesn't mean they're not responsible for their actions.

      --
      If you can read this sig, you're too close.
    137. Re:Worked for me by Drathos · · Score: 1
      All you have to do is say 'put me on your do-not-call list'. That's it. THEY'LL NEVER BOTHER YOU AGAIN.
      Which is impossible with 95% of the calls I get. It's extremely rare for a real person to be on the other end of the line. In fact, of the calls that I get, it's rare for anything to be on the other end of the line. And most of them are blocking caller-id, so it's impossible to report them. Unfortunately, I have to answer calls with no caller-id info because of some of the agencies I work with or places that friends work which block caller-id.
      --
      End of line..
    138. Re:Worked for me by Anonymous Coward · · Score: 0

      me too. prior to the do-not-call registry, i would ask them to remove me from their calling list. often times they would give me a canned response, like "it can take 2 weeks to fulfill your request" or "are you sure, we have some great offers". whatever. it's pointless trying to yell or argue with telemarketers. just say no thanks, remove me, and then hang up.

      i still hate getting calls from political and non-profit organizations. one time i got a call on a sunday evening, during dinner, from a local political campaign office..

      * hi, i'm calling from the campaign headquarters of so-and-so. the elections are next week, can we count on your vote?

      - um, why are you calling me on a sunday evening? i'm in the middle of dinner here.

      * i'm sorry about that, but i just wanted to make sure you exercise your right to vote and help make a positive change for your community. can we count on your vote?

      - um, no. please don't call back.

      these days, i just turn my phone ringer off. and let the answering machine take the calls. friends and family call directly to my cell phone.

    139. Re:Worked for me by geminidomino · · Score: 1

      Right, because no telemarketing scumbag would do things like "cough" every time you said something about "putting me on your list" or even hang up after "no and put--- bzzzzzzzzz"

      Sounds like you just weren't very good at your job.

      In this case, that's a good thing.

    140. Re:Worked for me by geminidomino · · Score: 3, Interesting

      if someone screams "I'm on the do not call list" that should be good reason for a reputable company to never call the person again,

      Apparently you've never dealt with Qwest...

    141. Re:Worked for me by rew · · Score: 1

      You mean that I can ask your company not to call me? Problem is there are dozens of companies that call me, and enough new ones to keep on annoying me while I'm having dinner.

      Just like there are thousands of companies who each have a procedure to be removed from their Email spam list.

      Yesterday I got a call from a telemarketer, and after telling her I wanted to be on a do-not-call list, she suggested the one I handed my info over to last june. "be prepared that it may take a couple of weeks before the listing takes effect".

      Next time I'll try to remember their name, and take more violent action against the *&^*&%% who call people on the do-not-call-list that they for sure know about...

    142. Re:Worked for me by Golias · · Score: 2

      Trying to enjoy a DVD? Then turn your ringer off. That's what answering machines and voicemail boxes are for right?

      So when a call comes about a family member with a medical emergency who wants me at the hospital for the final minutes of their life, I guess it will just have to wait until the movies over to find out about it, because I'm hiding from the whole goddamn world is what it takes to avoid interruptions from annoying fucktards like you, and I should just accept that without ever being rude or indignant.

      --

      Information wants to be anthropomorphized.

    143. Re:Worked for me by Anonymous Coward · · Score: 0

      Sorry, but I call bullshit. I'm on the national DNC, and for years I've responded to telemarketers with "Put me on your do not call list. I don't want to hear from you or your affiliates ever again." and then I hang up.

      More often than not in the past couple of years, these mutherfuckers call back and bitch me out! Or tell me "Fuck you. We're going to call anyway".

      Just today I had one piece of shit call me 5 times in a row. When I told her I was going to hunt her down and stick the phone up her ass, she didn't call back - well at least not for 15 minutes... Then she called back every 15 minutes for the next several hours.

      My response: I filed complaints with the FCC and FTC and my local police dept. They're issuing a subpoena for the phone records (she came up "unknown name/number" which is illegal), and then we're going to make her come to MY town and I'm going to SUE HER ASS for whatever is applicable.

      You fucken asshole telemarketers need to understand: We hung up - we don't want to hear from you, you piece of shit sociopath. Only a sociopath would assume that "something must have gone awry" and then call back! If it happened to 1 out of 10,000 calls I could see that argument, but it doesn't schmuck - people don't want to hear from you so STOP CALLING when they hang up.

      Better yet - if someone's on the DNC, then whether they have a so-called relationship with your company or not - DON'T CALL. Take a hint. If you're a charity, or a surveyor, or some pimp politician - same goes for you shitheads as well - DON'T CALL if we're on the list.

      And while you may have a constitutional right to speak your message, YOU DO NOT have any right to force me to listen to that right or to invade my privacy to make your message heard to me. That I may miss out on some supposedly critical topic of interest is of my choice - and to grant you schmucks the right to invade my privacy and force me to hear your message is tantamount to allowing Tresspass upon my property. Think I'm nuts for this? Tough shit - I paraphrased a US Supreme Court Case that was decided against your inbred cousins - the direct mail marketers back in the 1970's...

      SO let's be crystal clear: FUCK YOU. I hate you all. Grow up and stop whining about not being able to annoy people, and waste their time and money. I wish a pox and a curse upon all of you, the people who created your businesses, and the fools who use your services. May you all live in interesting times.

    144. Re:Worked for me by surprise_audit · · Score: 1

      I work on a Do-Not-Answer policy. The phone rings 3 times, then the answering machine gets it. If a live voice I recognise says "hey, pick it up" I will. That takes care of blocked caller-id.

    145. Re:Worked for me by aug24 · · Score: 1
      I worked as a telemarketer for a year. I heard people yell at me every day and it didn't change anything.

      Made you quit, didn't it ;-)

      Justin.

      --
      You're only jealous cos the little penguins are talking to me.
    146. Re:Worked for me by Thing+1 · · Score: 1
      That sounds like possibly conspiracy and collusion.

      But, what company wouldn't do this? It's similar to billing the medical insurance companies: if procedure X has maximum covered payout $Y, then if the doctor charges the patient $Y - 1, the doctor is not maximizing his profitability.

      On the other hand, the doctor can charge $Y * 5, and will only be paid for $Y and can then "write off the rest as a favor to his patients." So not only does the second scenario maximize his potential income, it's also giving him a nice charity donation to offset his taxes.

      Similarly, collection agents will lie to you on the phone. They'll pressure you, lean on you, "forcing" you to pay in full *this month* even when you've already got an existing contract to repay a certain amount per month. They do this because there's a percentage of the population that does not have adequate legal representation, and have nowhere to turn so they scrounge the money from family, friends, and other credit sources.

      This is completely wrong; companies should not have the right to lie to citizens in order to remove money from the citizens' wallets (even if the citizens broke their credit contact by not repaying--take them to court for that, don't lie!).

      So by the same token, I can see a "business model" for "2% of all bills must contain errors in the phone company's favor, 25% of which must be greater than $200" (or something similar). You might not ever see it written down, but the developer surely knows because s/he was directed to write the software that way.

      Or it could be more insidious and not be in software; it could be management that's "updating" the bills by hand. Either way, though, one would think enough people would be in on the secret to cause problems for the company(ies).

      Like that old saying, "Two people can keep a secret -- if one of them is dead."

      --
      I feel fantastic, and I'm still alive.
    147. Re:Worked for me by clymere · · Score: 1
      That might be true for you, its not true for every place. I worked for a survery place once, and it randomly generated a new pool of numbers to call for each survey. People could ask to be taken off our list, and we would...but that only meant i wouldn't call them again about that particular survey.

      I would be surprised if many telemarketing firms didn't employ similar tricks

      --
      once you go slack, you never go back
    148. Re:Worked for me by bobthemuse · · Score: 1

      One simple phrase "Please place me on your Do-not-Solicit list." would cure most of it.

      I'm sorry to say that I worked for a telemarketing company in High School. Their calling lists? We would photocopy a page out of a phone book, working our way through.

      Every other year, we'd start on a new phone book. No way to get off 'the list', without unlisting your phone number.

    149. Re: Worked for me by shambalagoon · · Score: 1

      I agree with the original poster. You have accepted a job being the selfish voice of some corporation and annoying hundreds of people every night. There are lots of jobs out there.

      When I was nearly broke and temping a few years ago, the agency tricked me and my wife into taking a telemarketing job- actually, it was doing phone surveys about golf balls. After working there for four hours, we were so digsuted with the system and with ourselves for annoying so many people that we gave the manager a piece of our mind and quit right then and there. The next day the agency set us up with a better job.

    150. Re: Worked for me by shambalagoon · · Score: 1

      They are illegal. I think that nonprofits can make them, and companies you have a relationship in (for example, Eckerd leaving an automated message that your prescription is in), but unsolicited pre-recorded calls are 100% illegal.

      The problem is, the people making them generally know this and dont disclose their company name (also illegal) and hide their phone number.

    151. Re:Worked for me by Anonymous Coward · · Score: 0

      I dont get mad at the callers they are just trying to put food on the table.

      That excuse that didn't work at the Nuremberg trials, I see no reason why it should work now.

      Godwinned!!!1!!one!!!

    152. Re:Worked for me by AgentSmith · · Score: 1

      lav-chan said

      They may be annoying, but you can't honestly sit there and act like it's morally reprehensible or something.

      Well it's not an affront to God and country, but it is sleazy and annoying. If the caller obeys all laws it's still annoying. Like ambulance chasing lawyers. IANAL, but depending on the state, it's not illegal. Just sleazy and anyone connected with it also contributes to something irreputable.

      Frankly, I am in agreement with the responding posters who feel that telemarketers are the scum of the earth. I won't threaten you, but I won't stop being rude to you before taking your advice and telling you to take me off your caller list. I shouldn't have to do that, but until we drive this profession into oblivion that'll have to be the cross we bear. Phones are useful (sometimes necessary tools) for communication and telemarketers pervert them for the own selfish gains through unwanted solicitation. Even if you feel you are doing nothing wrong as a caller, you are an unwitting pawn and deluding yourself. It's why I NEVER took a telemarketing job even when I was completely broke and starving. If I had kids to feed I'd rather donate my blood plasma, work a fast food job and work my way through night school!

      If you happen to be a telemarketer again, may your phone chip and shatter.

    153. Re:Worked for me by JuggleGeek · · Score: 1
      It's just like... OK... that's cool that you're on the DNC list, but we're still legally allowed to call you.

      And I'm legally allowed to tell you "Fuck off, telespammer" and hang up on you.

      How hard is it to understand that people on the DNC list that cuss you out are *not* going to buy form you when you keep calling them?

    154. Re:Worked for me by exhaustedbyitall · · Score: 1

      That's all well and good, if it really were that simple. It's my understanding that asking nicely doesn't stop the harrassment. I own a small business in Michigan and I am literally bombarded with unsolicited faxes which, upon receipt, I dial the "fax removal hotline" to removed my number, then file a complaint on-line with the National Do Not Call Registry. Yet, I am still constantly receiving these faxes which are wasting paper, cartridge, and my precious production time. This has been going on for these past two years and I have quite an impressive file of "hard evidence". My hope is that someday, my great-grandchildren will be able to take this hefty file in pursuit of a class action lawsuit against these worthless companies that prey on us..the hapless victims of a flagrant disregard for legislation. I am of the opinion that soliciting isn't a REAL job, therefore, having no concept of what a real job entails the solicitor is inclined to believe that they are offering a service. If there were a market for annoyance as a product.

    155. Re:Worked for me by bani · · Score: 1

      telemarketers have got wise to this, that's why they're moving "offshore" and forging CID now.

      demand to be added to the DNC list and they laugh in your face, "oh, we're in canada, HAW HAW HAW FUCK YUO STUPID AMERICAN WE WILL CALL YUO ANY TIME WE FEEL LIKE IT". real nice to get these criminals calling you at 5am.

    156. Re:Worked for me by DiveX · · Score: 1

      Then you simply sue the entity for whom the advertising is being done. Follow the money trail. Give them a one time use CC number with limit. When they attempt to charge, then you have a money trail. A few suboenas will find the company doing the billing. If they want to argue that they have nothing to do with it, then advise them to name a co-defendant in the suit that you file.

      --
      Cave, wreck, and deep diver.
  5. uh...yea by Tachikoma · · Score: 0, Redundant

    say they're still getting unwanted calls, according to a recent phone survey

    I would consider the recent phone survey an unwanted call...so that's kind of self defeating. . . calling peolpe on the do-not-call list to see if they are getting calls even though they are on the do-not-call list

    --
    i don't care
  6. 0.0014% by mysqlrocks · · Score: 1

    Despite one million reports of violations, the FTC has filed only 14 lawsuits and levied only four fines.

    Wow, that's only 0.0014% of reports turning into lawsuits.

    1. Re:0.0014% by Shakrai · · Score: 2, Funny

      Wow, that's only 0.0014% of reports turning into lawsuits.

      Yeah, but it's 28.5% of lawsuits turning into fines.

      Jeez, try to think of the glass being half-full once in awhile ;)

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    2. Re:0.0014% by 0rionx · · Score: 1

      Half empty, half full...that's not the problem here...

      The glass is just too freaking small!

    3. Re:0.0014% by idonthack · · Score: 1

      0.0014% and 28.whatever% are less than 100%.

      I think you meant too big.
      Use that Preview button next time. It's not very fun for the rest of us when you ruin it :(
      ---
      It's not a lie. It's the truth with lossy compression.
      Generated by SlashdotRndSig via GreaseMonkey

      --
      Why is it that when you believe something it's an opinion, but when I believe something it's a manifesto?
  7. Questionable List by Anonymous Coward · · Score: 2, Funny

    The DNC list goes against free market capitalism which our country was based upon. Yes it's legal by the letter of the law, but it grossly violates the spirit of America. We are a country of entrepreneurs and all this law does is chop down the new cherry trees of companies before they have a chance to blossom and provide jobs for poor people. Think of the recent victims of Katrina and Rita, think of how much better those people would be if there were more companies to lend them jobs?

    1. Re:Questionable List by iggymanz · · Score: 1

      drop dead along with your telemarketing friends. I pay for my telecommunications service, and it is therefore my right to forbid and restrict who may consume my time using it. There's a multitude of other ways any company can market their products and services.

    2. Re:Questionable List by Shadow+Wrought · · Score: 1
      iggymanz, meet Satire.
      Satire, this is iggymanz.

      Now if you excuse me, there's a -1 Flamebait that just walked and is asking for me.

      --
      If brevity is the soul of wit, then how does one explain Twitter?
    3. Re:Questionable List by Deputy+Doodah · · Score: 1

      The phone service that I pay for is for me to use. It is my service, not some dipstick company's. You want to use my resources to make money? .....then pay for it.
      That's free-market capitalism you twit.

    4. Re:Questionable List by Anonymous Coward · · Score: 0

      Let's make a distinction here. You do not own your phone line. The phone company does. You own the piece of hardware you attach to that line. The right you get to exercise about whether someone can consume your time using "your" phone line, is in whether or not you pick up the phone. Feel free to not answer. If you choose to answer, you do so knowing the risk that it may be a telemarketer, in which case, you have every right to subsequently hang up the phone.

      Now admittedly, I'm mostly playing devil's advocate here, but seriously, you don't have the RIGHT to not get called. You have the right to not answer. You have the right to not have a phone. You choose to have a phone, and you choose to answer it. And when a telemarketer calls you, you can choose to ask them to remove you from their calling list and then you can choose to hang up on them.

  8. Half? by wfberg · · Score: 0, Redundant

    More than half of registered consumers say they're still getting unwanted calls, recent phone survey.

    I take it the other half just threw down the phone in disgust at being called in a phone survey? Or perhaps half of those surveyed were in coma?

    --
    SCO employee? Check out the bounty
    1. Re:Half? by Anonymous Coward · · Score: 0

      100% is "more than half".

  9. Obvious Comment by TubeSteak · · Score: 1

    There Oughtta' Be a Law...

    --
    [Fuck Beta]
    o0t!
    1. Re:Obvious Comment by overpayd · · Score: 1

      I was hoping nobody would notice. Maybe we need a do-not-comment list...

  10. Why do we tolerate these sociopaths? by LeonGeeste · · Score: 1, Interesting

    I'm sick and tired of telemarketing. Why do we tolerate it at all? If I announce to the world I don't want sales calls, I have explicitly voiced that I do not want your intrusion. If you continue to try to con me into giving you money I don't want to give after I have specifically told you not to contact me, that is harassment. Somehow, we have huge punishments for stalkers, but not for these sociopaths who do basically the same thing. I don't know why we tolerate them at all.

    And this isn't an issue about profits. There's nothing wrong with trying to make a profit. There is something wrong with violating people's rights to do it. If you want me to listen to your spiels, PAY ME TO DO SO. Otherwise, go away.

    --
    Rank my idea: http://www.sinceslicedbread.com/node/531
    1. Re:Why do we tolerate these sociopaths? by TubeSteak · · Score: 1
      Someone is only a stalker after you've made enough noise that the police think so too. Then you usually get a restraining order.

      Ditto with phone harrassment, or any other kind. Its not officially harrassment until the police get involved.

      You've got a phone, people will call it. Grow up.
      You don't want them to call it, get an unlisted # and don't hand it out.

      Oh, and a telezapper will work pretty damn well too.

      --
      [Fuck Beta]
      o0t!
    2. Re:Why do we tolerate these sociopaths? by the_rev_matt · · Score: 1

      Because it's harassment for PROFIT. And in America profit is more important than anything and everything else.

      --
      this is getting old and so are you

      blog

  11. I just don't understand ... by crimethinker · · Score: 3, Insightful
    why the telemarketing companies fight this so hard. I mean, here's a list of people who don't want to hear your sales pitch, so why waste time calling them? I suppose they are worried (justly) about people convincing grandma to sign up so she doesn't get so many "buy this shit now" calls.

    Once and for all, somebody needs to drive this into their heads: it is MY phone, and you may not use it (i.e. call me) without my consent. P.S. refusing to pay $3.50 a month to NOT be listed in the phone book does not mean I consent to have you morons call me.

    -paul

    --
    Pistol caliber is like religion: everyone has their favourite, and theirs is the only right choice.
    1. Re:I just don't understand ... by Darkon · · Score: 3, Insightful


      I suppose they are worried (justly) about people convincing grandma to sign up so she doesn't get so many "buy this shit now" calls

      This is exactly what they are worried about. They don't care about you, me, or Joe Geek who would never buy their crap anyway. They care about concerned friends and relatives signing up the vulnerable people who they bleed dry as their staple source of income. Telemarketing is just a polite term for scamming.

    2. Re:I just don't understand ... by geekoid · · Score: 2

      A lot more people then just grandma get sold things they don't really want or need.
      Do not underestaimate the power of the sales force.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:I just don't understand ... by pete6677 · · Score: 1

      I've always wondered this myself. Wouldn't they expect to not have much luck making a sale to someone who has specifically requested no sales calls? I think the reason is that telemarketed products and services are high cost and low value, so they wouldn't sell by more traditional methods. This also allows a huge overhead for the marketing firm. It becomes purely a numbers game. They know the vast majority of people they call will not buy, but it is still profitable just because they con some idiot into buying stuff every once in a while. This is a truly parasitic business model and I fully support legal efforts to shut it down.

    4. Re:I just don't understand ... by zxnos · · Score: 1
      convincing grandma to sign up so she doesn't get so many "buy this shit now" calls.

      you may have hit the nail on the head. my uncle-in-law has to monitor all the mail that his aunt gets because she will write a $20 check to every single charity that sends her a letter asking for money. word about her got out, she gets a large stack of charity solicitations almost every day.

      --
      always mosh clockwise
    5. Re:I just don't understand ... by freek808 · · Score: 0

      What's your (whatever an aunt to an uncle-in-law would be) address? :)

    6. Re:I just don't understand ... by apjs64 · · Score: 1

      I had a lot of calls from Indian telemarketers often using automatic diallers. Initially their supervisors would not disclose the identity of their company and when I asked not to be called stated that the company they were calling on behalf of would not ring again! So I began calling their clients in Australia. One company readily identified their telemarketing firm and were helpful in explaining the process. They provided me with the name of the Australian regulator and told me about the Australian do-not-call list.

      I now always ask for the call centre supervisor, I point the existence of the do-not-call list (which obviously they are quite aware of). I suggest it would be in their interests that they utilise these lists or suggest that that there clients use the list.

      I persist until I get the name of their company, explaining that by not disclosing it brings their industry into disrepute. I encourage them to use the do-not-call list or to recommend that their clients use it.

      But my basic technique is to take up a lot of their time. I now always get the call centre name and I have dropped from about twenty calls a month to 1 every two months or so. And to all you telemarketers out their I have actually found you all to be quite nice people!

    7. Re:I just don't understand ... by Raven_Nights · · Score: 1

      it also doesnt mean that you told us not to.

    8. Re:I just don't understand ... by mam_bach · · Score: 1

      I used to work in telemarketing when I was a kid. 14 year olds have basically 3 employment options - waiting tables, delivering papers, and telemarketing. Telemarketing is indoors and not on your feet all the time. The company I worked for wanted you to transfer from a hire purchase agreement at 22% to a 'flexible loan account' at 8%.

      We only ever contacted existing customers, and the transfer did mean you ended up paying less interest, if you continued paying off at the same rate. Thus I refute the concept that ALL telemarketing is for useless stuff - some may be, but not all. (The way the company made its money, if you tell someone they have a credit limit of £1000, and the £950 they spent on a telly on that account, they will more than likely spend the other £50, and keep spending what they pay back.)

      The following 2 summers I did several telecanvassing and telesales jobs. Hey,it paid for all those luxurious extras like school uniform and the optional obligatory field trips

      Most of the people I knew who did this job didn't choose it. They were either students using it to pay for college, or the people couldn't get dole for one reason or another, and have to take what there is. Now.

      In Britain, there is no national DNC list. There is, and has been for several years, the Data Protection Act; this guarantees you the right to demand any information on you is deleted. It does not solve the problem of calling for the first time, but it will solve the calling-back thing. I don't know how many actual prosecutions there have been (likely most is sorted out-of-court); but enough for the DP Agency to have steadily been hireing lawyers for the last decade.

      Having finished college, and got a phone, I am always at least polite to telemarketers - even though 90% of them aren't for me. (we inherited a business number - most calls start with asking for the purchasing department) Most of them don't really want to be there - but when it's 'telemarket or starve' or 'telemarket or give up college' - even /.ers have to have a little sympathy. Even if we don't ever buy anything.

      For the record, I've never had a telemarketer be abusive - some are a little insistent, but no-one has ever sworn at me. Possibly the fact I've never sworn at them has something to do with this.

    9. Re:I just don't understand ... by ChaosDiscord · · Score: 1
      Once and for all, somebody needs to drive this into their heads: it is MY phone, and you may not use it (i.e. call me) without my consent.

      Oh, hey, Paul, long time no see. I was meaning to call you, see about hanging out. but I wasn't sure I had your consent. And since I couldn't call you, how could I get consent to call you? Good thing I caught you here! Can I call you?

    10. Re:I just don't understand ... by Faux_Pseudo · · Score: 1
      I just don't understand why the telemarketing companies fight this so hard. I mean, here's a list of people who don't want to hear your sales pitch, so why waste time calling them?


      Because a good number (enough to be profitable) of people who are on the list are there because they can't say "no". They are easy marks.

    11. Re:I just don't understand ... by Anonymous Coward · · Score: 0

      Problem is, there are some kinds of telemarketing that are reasonably legit. For example, if you have a domain name with a registrar like network solutions, and your name is soon to expire, wouldn't you appreciate an FYI call to know that it's expiring soon? But, since this is a sales call, it is telemarketing. This is not a scam, but something that can help you to retain ownership of your online persona.

      What about blood donations? Anyone who donates blood knows from the documentation that your blood is technically a charitable contribution. Solicitation of a charitable contribution is considered telemarketing under federal law, and under some state laws. Only like 3% of the country donates blood, but getting an adequate supply of blood is a life and death matter--a public service like jury duty or voting. Those of you who take issue with this, should not complain when you're under the surgeon's knife and need to rely upon the kindness of your fellow citizens for your life. Lots of those 3% who do donate, don't donate as often as they could, mostly because they get too busy to schedule their appointments. A simple reminder call can many times result in a life-saving gift.

      And, fact is, people buy stuff from telemarketers. People contribute to charities through telemarketing. If that weren't true, then no one would do telemarketing (it wouldn't be profitable). In the same way (we create the endless demand) we are all to blame for reality TV, bad politics, the cost of health care, and the cost of energy, we are all to blame for telemarketers. Everything else mentioned (hassling agents, Do Not Call Laws, whatever), increase the cost of doing business. But, that just means telemarketers have to sell more and to be more aggressive in order to be profitable. If we didn't want telemarketers in our society, we would not respond to their solicitations.

  12. Works well for me by RazzleFrog · · Score: 1

    Combined with anonymous call blocking I get pretty much no solicitation calls. Of course, it also helps that whenever a store asks for my phone number I tell them to f off.

    1. Re:Works well for me by zxnos · · Score: 1

      i have been giving out the number for the denver area yellow cab for a couple years now. only one person has said anything. most people just think it is cool that my phone number is all 7's.

      --
      always mosh clockwise
    2. Re:Works well for me by Anonymous Coward · · Score: 0

      F-U-C-K-O-F-F so that's 3825633.

  13. It's worked amazingly well for me by smartin · · Score: 1

    I still get calls from companies that i have a "business relationship with" and a few others taking "surveys", but my unwanted calls have dropped from a couple a night to one or two every few months. And now since i'm no longer used to getting interupted i am intensely rude to the people that do.

    --
    The difference between Canada and the USA is that in Canada healthcare is a right and gun ownership is a privilege.
    1. Re:It's worked amazingly well for me by i7dude · · Score: 3, Interesting

      i've discovered a new way to deal with the few that get through. Like yourself, I used to get furious with unsolicited callers. Now, I simply take my cordless phone into my living room, pick the first random object that I find, and try as hard as I can to sell it to the person who is calling...until they hang up on me.

      yes, it wastes time, but it is incredibly fun.

      dude.

  14. 25 States have tougher restrictions... by rdurell · · Score: 1

    Sounds like federalism is working then to me. What works in TX may/may not work in ME.

    1. Re:25 States have tougher restrictions... by Anonymous Coward · · Score: 0

      What works in TX may/may not work in ME.

      Especially if it requires intelect...

    2. Re:25 States have tougher restrictions... by AuMatar · · Score: 1

      Please tell me one thing about a do not call list that would change based on geography? This isn't like police where you have high and low crime zones, or speed limits where certain speeds would be dangerous. It would be better and more in line with what users want the list to do to upgrade all the states to the most stringent rules.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    3. Re:25 States have tougher restrictions... by petermgreen · · Score: 1

      if one state has a very strict do not call list is there anything to stop the telemarketers just calling into that state from outside without ever setting up buisness there?

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    4. Re:25 States have tougher restrictions... by bluGill · · Score: 1

      ALL US states will extradite anyone who does something illegal in a different state, even though it is legal in their local state. Every single one, no exceptions.

      The telemarketing call is illegal in the destination state, therefore they committed a crime in a different state, even though physically they were not there.

      Note that many telemarketers are setting up in other countries to get around this. However they have to pay long distance. (VOIP makes this much less, but it is still an issue) They also have to be very careful, Jamaica might not care, but anyone from your company who sets foot in the US is arrested.

    5. Re:25 States have tougher restrictions... by rdurell · · Score: 1

      Nothing I can think of, but thats not the point. The point is that in a federal system each state has the right to enact laws that make sense for its residents. If the residents of Arizona want the same protect from telemarketers that residents or Oregon provide then let them lobby thier state govenrement for that. The federal government is there to provide support for the system as a whole. This isn't a problem that requires an overeaching federal involvement. The best government, and in fact most government, should come from the local level and not the federal.

  15. I IS working, in unexpected ways by Pharmboy · · Score: 4, Interesting

    I am NOT on the Do Not Call List, but I am getting about 90% less telemarketers calling me. I would have to say its a pretty good track record considering I didn't do anything. Some are having problems, but no one is getting MORE calls than before, unlike spam and CAN-SPAM.

    This is because many companies that do telephone marketing are doing something else instead (spam maybe?). So while the system isn't perfect, and can be improved, it has to be considered a success for the most part.

    --
    Tequila: It's not just for breakfast anymore!
    1. Re:I IS working, in unexpected ways by Anonymous Coward · · Score: 0

      I'm not on do-not-call-lists. Yet I get hardly ever phone calls from anyone. My secret? Don't load the cell phone battery.

      This is not a joke, my phone has currently been about 3 days offline. Before that it was week on and before that it was 3 weeks offline. Obviously that doesn't fit for everyone. But how many of you actually get that important phone calls?

    2. Re:I IS working, in unexpected ways by Anonymous Coward · · Score: 0

      "I am NOT on the Do Not Call List, but I am getting about 90% less telemarketers calling me."

      If you can measure the reduction in your telemarketing calls with that accuracy, you're getting too many calls

      I haven't got such a call for the last couple of years, partly because if I get a marketing call on any telephone service, I put that telephone company on a blacklist and don't ever buy phone lines from them again.

    3. Re:I IS working, in unexpected ways by Pharmboy · · Score: 1

      But how many of you actually get that important phone calls?

      Um, I do, including international calls from suppliers and customers, daily at work and home. I don't think your method would work for those of us in the corporate world.

      --
      Tequila: It's not just for breakfast anymore!
  16. Do-Not-Call works for me. by Futurepower(R) · · Score: 2, Informative

    The federal Do-Not-Call system has worked very well for me.

    The Oregon state government was charging for Do-Not-Call. Now the state system has been terminated.

  17. People are idiots by taustin · · Score: 1

    If it's working, one would expect there to be very few fines.

    Most of the annoying calls coming in now are pretending to be "surveys," rather than sales calls. They're lying, of course, but the volume has gone down considerably.

    1. Re:People are idiots by dr_dank · · Score: 1

      Most of the annoying calls coming in now are pretending to be "surveys," rather than sales calls

      At home, I get an automated recording on the machine (from a telemarketer, no doubt), saying that isn't a sales call. What good is is law if simply saying "this isn't a sales call" makes it so, even if they are trying to sell you something?

      --
      Where does the school board find them and why do they keep sending them to ME?
    2. Re:People are idiots by GlassUser · · Score: 2, Interesting

      At home, I get an automated recording on the machine (from a telemarketer, no doubt), saying that isn't a sales call. What good is is law if simply saying "this isn't a sales call" makes it so, even if they are trying to sell you something?

      I've been getting the same thing recently. To my cell phone. i wonder who's doing it.

    3. Re:People are idiots by Viper+Daimao · · Score: 1

      sorry

      --
      "In the game of life, someone always has to lose. To me, if life were fair, that someone would always be Oklahoma." -DKR
  18. The question is by hoovernj · · Score: 3, Interesting

    I think the question is, do people report - or even know where to report - telemarketers when a violation occurs?

  19. My concern about exemptions by L.+VeGas · · Score: 1

    The part that always concerned me about the do-not-call exemption was the allowance of getting calls from a business that you had a pre-existing relationship with.

    What constitutes a pre-exiting relationship? I get calls from a local suto dealerchip's service center "reminding" me to get my car serviced.

    What if they get bought by a corporation that owns credit card companies? Does this mean the credit card company would be able to solicit me?

    1. Re:My concern about exemptions by shdragon · · Score: 1

      Relax...Take the tinfoil hat off. Everything will be okay.

      The part that always concerned me about the do-not-call exemption was the allowance of getting calls from a business that you had a pre-existing relationship with.

      I don't see that's it's that big an issue in practice or hypothetically. Nor do most other people.

      What constitutes a pre-exiting relationship? I get calls from a local suto dealerchip's service center "reminding" me to get my car serviced.

      What's wrong with that? You chose to give them your real phone number. Hopefully they've done a great job in the past & you'd like to keep doing business with them.

      What if they get bought by a corporation that owns credit card companies? Does this mean the credit card company would be able to solicit me?

      If you're that concerned, please see the below linked federal case where the telemarketers get smacked down pretty hard.

      http://news.findlaw.com/hdocs/docs/ftc/mmsvftc0217 04opn.html

      --
      "...we dont care about the economics; we just want to be able to hack great stuff."
  20. The tricky thing about this is.. by radiashun · · Score: 0, Redundant

    If you have done business with a company they are allowed to call you. It says this on the Do Not Call registration site somewhere. This means that if you stay at a hotel somewhere, they can call you up and offer you those stupid travel packages without violating the law. Asking them to discontinue those calls has seem to work for me thus far, but perhaps I'm just lucky.

    1. Re:The tricky thing about this is.. by John+Meacham · · Score: 1

      no. they have to stop calling you if you ask them too.

      _no one_ not charities, not surveys, not prior business relationships, not even creditors can call you if you ask them not to.

      the magic phrase is "take me off your list". don't phrase it any differently or try to be more polite about it, because they can weasel out of it saying they didn't understand you wanted to be removed from their list.

      just say "take me off your list" and if they do anything other than say okay and hang up immediatly and never call you again then they are in trouble.

      the combination of the DNC list and learning that phrase has gotten me down to zero unsolicited phone calls. from 4-5 a day.

      --
      http://notanumber.net/
    2. Re:The tricky thing about this is.. by Anonymous Coward · · Score: 0

      Redundant, because I've got a fucking life and I don't spend my time reading 200+ posts previous.

      Nice.

  21. What they let in: by ZachPruckowski · · Score: 5, Insightful

    Well, considering charities, political parties, pollsters, and anyone you've had a prior business relationship with can still call you, there is a significant percent of telemarketers who can get through.

    Then there is the fact that to report someone, you have to jump through hoops, and have a lot of information from the telemarketer, most people probably don't report illegal calls if they get them.

    Lastly, I think we need a "Do-Not-Fax" list, as it drives me crazy that people will send vacation offers (that are probably scams) to the office I work at sometimes (which is technically a residential number), and not only does it waste time, it wastes ink and paper. Essentially, we have to pay to get spammed.

    1. Re:What they let in: by Ungrounded+Lightning · · Score: 1

      Lastly, I think we need a "Do-Not-Fax" list, ...

      That's already illegal - after a similar flood of advertising faxes back when fax machines were becomming common in businesses but were not yet so cheap as to be common in residences.

      Unlike the old "do not call" lists the "take me off your fax" number generally works. (I've only had to do it once at work and twice at home to get the bogosity to stop.) Meanwhile I hear you can get a couple hundred bux per fax if you want to take 'em to small claims court. Search the web for the procedure.

      --
      Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    2. Re:What they let in: by AuMatar · · Score: 1

      Junk faxes are already illegal, under separate legislation. The FCC has prosecuted under those laws and won.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    3. Re:What they let in: by Thud457 · · Score: 2, Interesting
      In los estados unidos, unsolicited faxes are illegal , since the mid 1980's.

      While looking for the appropriate legislation, I googled up this What's up with that? Are they legit? Has anyone used them with success?

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    4. Re:What they let in: by Fnord666 · · Score: 2, Informative
      "Lastly, I think we need a "Do-Not-Fax" list, as it drives me crazy that people will send vacation offers (that are probably scams) to the office I work at sometimes (which is technically a residential number), and not only does it waste time, it wastes ink and paper. Essentially, we have to pay to get spammed."

      If you are in the U.S. and the line is registered residential, then this has been illegal since 1991.

      Some relevant links:

      --
      'The tyrant will always find pretext for his tyranny.' - Aesop's Fables
    5. Re:What they let in: by ZachPruckowski · · Score: 1

      good to know, but that actually proves a point I made elsewhere on another post. It's very hard for people to know what's illegal and what to do about it. My employers just throw out the faxes rather than calling the FCC, as they don't know what to do.

    6. Re:What they let in: by AuMatar · · Score: 1

      Some information on the law and what to do can be found here http://www.keytlaw.com/faxes/tcpa.htm The maximum legal damage is $500 per copy of a junk fax.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    7. Re:What they let in: by Zangief · · Score: 1

      I'm sorry to be a troll, but, why do you need a fax these days?

    8. Re:What they let in: by e40 · · Score: 1

      In reality, few get through. I get 1 call a month from charities, police, etc.

      I agree about the Do-Not-Fax. Here at work we're always getting the junk faxes, and it's annoying.

    9. Re:What they let in: by soft_guy · · Score: 1

      The times I have bought or sold real estate, I end up using the fax machine a lot to fax contracts back and forth.

      --
      Avoid Missing Ball for High Score
    10. Re:What they let in: by ZachPruckowski · · Score: 1

      thanks, I'll pass it on. The FCC really needs to publish that sort of stuff better.

    11. Re:What they let in: by ZachPruckowski · · Score: 1

      Valid question. It's a law office, run by a semi-retired guy and his daughter. They do wills and probate and foreclosures and the daughter does a bit of child custody. They need the fax because that's just how people do legal documents. I guess online hasn't really caught on yet for that sort of stuff. Half the time, it'll be us getting a fax of an order or document to sign and fax back.

    12. Re:What they let in: by BubbleDragon · · Score: 1

      I don't mind allowing charitable groups to call you, though I have heard rumours of nasty bloodsucking businesses posing as charitable. Speaking of bloodsucking, the red cross and central blood bank call me each about 2 times a week. At my parents house, no less. Is there any way to tell charities not to call you anymore?!

    13. Re:What they let in: by Anonymous Coward · · Score: 0

      so I'm too lazy to log in...

      How I handle charities:

      them: "Would you like to contribute to XYZ?"
      me: "I'm sorry, what was the charity again?"
      them: "XYZ"
      me: "Thank you. I keep a list of so-called charities that are so low class that they use telephone solicitation. That way I can make sure I NEVER contribute to them in the future."
      them: "uh, oh, umm, ok..."
      me: "goodbye" (politely)

      And for the record, I donate to the Red Cross, St Jude Children's Hospital, and I'm an EFF member.

    14. Re:What they let in: by 1ucius · · Score: 1

      The biggest 'exception' is going to be voip calls/faxes originating from overseas (in the past, international telemarketing was impractical due to the high cost of int'l calling). Call from the right jurisdiction and laugh at those puny do-not-call lists . . .

    15. Re:What they let in: by John+Hasler · · Score: 1

      > Call from the right jurisdiction and laugh at those puny
      > do-not-call lists...

      Until you tick off so many citizens that the government asks the phone companies to stop accepting connections from that jurisdiction.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    16. Re:What they let in: by JourneyExpertApe · · Score: 1

      Last I heard, faxing unsolicited advertisements was illegal by default.

      --
      If you can read this sig, you're too close.
    17. Re:What they let in: by Anonymous Coward · · Score: 0

      Google for the TCPA (Telephone Consumer Protection Act) - it makes it illegal for anyone to send you a faxed advertisement. It also requires the fax header to have a name and valid phone number of the sender.

      You can sue the shitheads for EACH fax they send you - something like $500/fax, and $1500/fax if they're doing it intentionally (i.e. you called and said "hey, stop it... and they kept it up...).

      Also, you can go to www.fcc.gov and file an online complaint. I've done this hundreds of times against fax spammers... We barely get any fax spam anymore.... I did get one complete idiot who was faxing us 8 pages of advertisements for some half-assed floppy-based software. I felt bad for her, so I called her up and explained the law to her - she was COMPLETELY clueless, but did stop faxing us after that...

      Still - I say file the complaint, and start suing...

    18. Re:What they let in: by surprise_audit · · Score: 1

      I tell the blood bank I'm British, and that by their own rules they're not allowed to take a donation from me. That's the only useful outcome of Mad Cow Disease.

  22. telezapper is all fine and well by GungaDan · · Score: 1

    what the world needs is a telemarketerzapper. TaserOverPOTS, perhaps.

    --
    Eloi are stupid, throw morlocks at them!
    1. Re:telezapper is all fine and well by An+ominous+Cow+art · · Score: 1

      That would be perfect, if it had a "disintegrate" setting.

    2. Re:telezapper is all fine and well by Shads · · Score: 1

      disintegration is much to nice for telemarketers... i'd prefer a setting like "electrocute just enough for constant convulsions" or "electrocute for partial facial paralysis" or perhaps "electrocute till urination."

      Bet if everytime they called your house the company they worked for had to wash the floor you'd get *alot* less calls.

      Our society is to nice really.

      --
      Shadus
  23. Unwanted Calls Still Happening by themepsp · · Score: 1

    I still to this day get unwanted calls to my house, and my cell phone. Its insane.. ;p

  24. Do-Not-Call List has made my life worse. by zwilliams07 · · Score: 1

    Ever since I signed up for the Do-Not-Call list I get even more telemarketters and unwanted calls. Before I signed up, I used to get maybe two or three calls a day outside of the hourly call from TalkAmerica. After I signed up my phone rings twice every half an hour. Its even worse.

    Today I have gotten at least 16 calls since 6AM. DIE TALKAMERICA! DIE!

  25. What's Slashdot's cut? by DrSbaitso · · Score: 2, Interesting

    Carl Bialik sends in a free Wall Street Journal article every few days and they seem to be always accepted. Does Slashdot get a percentage of ad revenue/new subscriptions they generate for the WSJ? If so, shouldn't you make this more obvious? If not, why should Slashdot be a de facto WSJ advertisement?

    --
    beware the jabberwock, my son! the jaws that bite, the claws that catch!
    1. Re:What's Slashdot's cut? by Anonymous Coward · · Score: 0

      Not only that, but the Anti-Telemarketer site quoted in the WSJ article hasn't had an front-page news updates itself since May 2005.

    2. Re:What's Slashdot's cut? by TheRaven64 · · Score: 1

      Wait, people actually click on those links?

      --
      I am TheRaven on Soylent News
    3. Re:What's Slashdot's cut? by Hrodvitnir · · Score: 1
      and they seem to be always accepted.

      You can see all of his rejected submissions?
      --
      "There are more important things than stopping terrorism. Upholding the Constitution is one of them." - Ars Forumer.
    4. Re:What's Slashdot's cut? by bitflip · · Score: 1

      That assumes something resembling a long-dead and buried concept known as journalistic integrity.

      The 1950s called, and they want their values back.

  26. I think it's perfectly acceptable. by Spy+der+Mann · · Score: 2, Informative

    Think of the do-not-call list as a service. You just got called by the service people to see how they're doing.

    1. Re:I think it's perfectly acceptable. by Golias · · Score: 1

      Think of the do-not-call list as a service. You just got called by the service people to see how they're doing.

      Isn't that sort of like a doctor ripping your brand-new stitches out to see how the wound is healing?

      --

      Information wants to be anthropomorphized.

    2. Re:I think it's perfectly acceptable. by Anonymous Coward · · Score: 0

      Except that the do-not-call is made by the FCC, and the "survey" was done by a bunch of asshole telemarkters. I can't help but be suspicious about why the asshole telemarketers would even want to conduct a survey like this.

    3. Re:I think it's perfectly acceptable. by Mad+Bad+Rabbit · · Score: 1
      Think of the do-not-call list as a service. You just got called by the service people to see how they're doing.

      So in other words, you got served? Does this mean -it's on- ?

      --
      >;k
  27. Well that's because by Anonymous Coward · · Score: 1, Insightful

    Someone might have already mentioned this, but the reason they are probably getting so many of these calls are because more and more "surveys" are being done.

    I worked for a place as a second job during the summer where we could call and do "surveys" with people. Surveys are OK under the Donotcall list. Our surveys, however, most of the time weren't really surveys as much as a way around the do not call list. Anyone who had half a brain could pretty well tell that these were sales calls disguised as surveys. We didn't ask you to buy anything or anything like that, but we did tell you all about the survey sponsor's product and why it was sooooo much better than the competitors. Things like that. I would say there were only 1 or two legitimate surveys that that survey company actually preformed. Those legitimate ones were actually about how you were treated or how the company was doing. The rest were sales pitches in disguise. It was horrible.

    I think this is why a lot of people are saying they are still getting calls, though I haven't rtfa. They get these surveys that are sales pitches and consider them to be sale calls. I think the majority of people do not realize that surveys DO NOT COUNT for the do not call list

  28. not a bad deal! by Anonymous Coward · · Score: 0

    According to http://www.ftc.gov/bcp/conline/pubs/alerts/dncbiza lrt.htm
    section 19, at $15,400 PER national marketer PER year, its not a bad deal... for the government.

  29. No Calls in KY by ayeco · · Score: 2, Informative

    We get no calls in KY. The only calls we do get are from the police, firefighters, and a few other fund raisers. KY has it's own list. The KY / Fed combo is working great for us.

    1. Re:No Calls in KY by Anonymous Coward · · Score: 0

      I dont think I would like the KY/FED combo.

    2. Re:No Calls in KY by Lenins_beard · · Score: 1

      I'm sure the KY/FED combo has no friction and a smooth loophole

    3. Re:No Calls in KY by taustin · · Score: 1

      Maybe it's differentin KY, but in California, the cops and fireman's associations tell you that any call you get asking for donations for any police or fire related charity should be reported immediately to the police, as they are guaranteed to be some kind of scam. Such scams are so common the cops and firemen simply don't solicit by phone any more.

    4. Re:No Calls in KY by soft_guy · · Score: 1

      That's because telemarketers know that everyone in Kentucky is unemployed, sitting on the front porch of a shack with a dirt floor, barefoot, playing a banjo. Thus, they can't buy anything.

      --
      Avoid Missing Ball for High Score
    5. Re:No Calls in KY by legirons · · Score: 1

      "We get no calls in KY. The only calls we do get are from the police, firefighters, and a few other fund raisers."

      Those "police, firefighters, and a few other fund raisers" are an interesting definition of "no calls"...

  30. well, not that simple by rjnagle · · Score: 4, Informative

    These kinds of companies generally need call only once for the damage to be done. I can't remember many occasions where the same company has called several times.

    That solution "tell them to put me on the do-not-call list" simply keeps the burden on the consumer, not the telemarketer. Also, how do you do it to recorded calls?

    BTW, before the national registry, there was a law requiring all telemarketing firms to send out written copies of their do-not-call policies to consumers upon request. Any individual violations of the request to send written copies of the DNC policy was something you could sue for in small claims court. Most telemarketers had never heard of this rule, and most were never trained about it.

    --
    Robert Nagle, Idiotprogrammer, Houston
    1. Re:well, not that simple by Jherek+Carnelian · · Score: 1

      before the national registry, there was a law requiring all telemarketing firms to send out written copies of their do-not-call policies to consumers upon request. Any individual violations of the request to send written copies of the DNC policy was something you could sue for in small claims court. Most telemarketers had never heard of this rule, and most were never trained about it.

      Sounds like a fable to me. I'm a privacy freak and I never heard bupkiss about such a law (federal, state?) You got an authoritative source to back up this claim?

    2. Re:well, not that simple by jatemack · · Score: 1

      how do you do it to recorded calls?

      You made me think of a wired article a read a long time ago on this very subject. Here it is: (scroll to the bottom) http://www.wired.com/wired/archive/10.11/start.htm l?pg=9
      I personally haven't tried it since I rarely get calls now thanks to the DNC list.

      --
      // no
    3. Re:well, not that simple by arbitraryaardvark · · Score: 1

      Yes.
      I can verify that there is such a law.
      Telephone Consumer Protection Act (TCPA) of 1991.
      It's handled the rare call I get. I have not followed up by suing,
      but I did develop a process for logging the calls and response or lack of response.
      http://www.ucan.org/members/ucanmembersonly/gifts4 members/takebackyourphone/letter2.html
      is a useful form letter.
      The federal do not call list is working pretty well for me. I was on the state (Indiana) list, and it turned out they weren't just blocking the calls I didn't want, but were also blocking calls I did want.
      Getting off the list was a hassle, took an hour and 8 phone calls. The people who will put you -on- the list don't have the ability to take you off, so I had to hunt down the bureaucrat in charge.
      Ordinarily a scam like that would be reported to the attorney general's office, but this -was- the attorney general's office. If I didn't want any calls at all, I know how to do that - unplug the phone.
      Overall, do not call list is a good thing, from the consumer end. It was implemented badly in my state.
      I wouldn't want to be on the other end - a small business with an occasional need to call somebody.
      That the government wants to sell you the list of people they don't want you to call is a good tip-off the thing's a scam.

    4. Re:well, not that simple by JourneyExpertApe · · Score: 1

      Also, how do you do it to recorded calls?

      I believe the practice of playing a pre-recorded advertisement on the phone to a live person on the other end was outlawed a long time ago in the US. Apparently it's fair play to leave a pre-recorded message on an answering machine. Either that, or James Earl Jones called me several times on behalf of Verizon.

      --
      If you can read this sig, you're too close.
    5. Re:well, not that simple by Anonymous Coward · · Score: 0

      According to the TCPA, and the FCC, recorded calls of any kind are illegal. If you get a recorded message, write down the CallerID and report the party to the FCC. If no caller id is reported, act interested and try to get information out of the company (who are they, why are they calling, etc...) Your states attorney general has full rights under the law to prosecute any company that violates the TCPA or the TSR.

  31. Worked for me... by fak3r · · Score: 1

    This worked great for me, we signed up at the beginning, and the local Texas one at the same time. We went from getting 2-3 calls a night to none, or perhaps one a month; it was awesome. This is a big deal as it's just such an intrusion. Back before I knew you could say "Please add me to your do not call list", I used to tell them to hold on, and put the phone down right next to the television speaker for 10 mins or so...but this is much better. Now how about a do-not-email-list? ;) I know, how the heck would it be run/administarted or maintained, blah, time for some greylisting!

  32. No phone calls but... by doormat · · Score: 1

    I have my home, cell and work numbers on the DNC list. I dont get any unsoclited calls from telemarketers. That part is working well...

    My volume of new credit card offers via snail mail has tripled however. On any given day I get 3 or more offers to sign up for a new credit card. And now I'm started to get very aggressive home refinance offers too - I got a real, 100% legitamate cashable check for over $50,000 and on the top it says in big letters "cashing this check will bind you to the terms of the loan described below from FOOBAR Loans LLC". Fucking scary, sending me a check with that much on it, imagine if some asshat steals my mail and cashes that check - I'm on the hook for $50,000 until its all sorted out.

    --
    The Doormat

    If you're not outraged, then you're not paying attention.
    1. Re:No phone calls but... by TheRaven64 · · Score: 1

      And what happens if you cut all of the contract stipulations from the cheque, cash it, and then if they take it to court ask them to produce a loan contract with your signature on it. I strongly suggest you have a quiet chat with a qualified legal adviser on this matter - you may be sitting on a small fortune...

      --
      I am TheRaven on Soylent News
    2. Re:No phone calls but... by jafiwam · · Score: 1

      Look on the up side, it's a sign of good credit.

      I shred all the checks, even the ones from the credit cards I already have just so they don't end up someplace they should not.

    3. Re:No phone calls but... by taustin · · Score: 2, Insightful

      Snail mail ads are easy to deal with. The Post Office has a "Form 1500", or application for prohibitory order, that you can file with a copy of any ad you consider obscene. Note that it is at the sole discretion of the recpient to decide what is obscene. The Post Office is not allowed to question it. The Supreme Court case law was over a dry goods catalog.

      Once you file it, the Post Office is specifically required to compel the sender to stop sending you ads.

      Or, you could just fill them all out and send them in. It costs them about $50 to pull a full credit report on you. This is a bad idea on cards that have an annual fee, of course, unless you're sure they'll reject you.

    4. Re:No phone calls but... by Anonymous Coward · · Score: 0

      you can call 888-5-OPT-OUT to indicate you're not interested in CC offers (and the like). i called a year ago and now get almost no offers like you describe.

      k.

    5. Re:No phone calls but... by soft_guy · · Score: 1

      imagine if some asshat steals my mail and cashes that check - I'm on the hook for $50,000 until its all sorted out.

      What do you mean "until its all sorted out"?? Are you trying to weasel out of repaying the loan you signed up for? You are obviously one of the those lazy crooks that Congress has cracked down on with the new bankruptcy laws. Don't you know that FOOBAR Loans has rights too?

      --
      Avoid Missing Ball for High Score
    6. Re:No phone calls but... by doormat · · Score: 1

      Yea, I make sure to crosscut shread all those credit card offers. Especially those legit checks. Thats just dangerous.

      --
      The Doormat

      If you're not outraged, then you're not paying attention.
  33. 2 years of vonage and still not a single one by netsavior · · Score: 1

    I have NEVER recieved an unsolicited call on my Vonage phone and I have had it for 2+ years.

  34. Solution? by Mr.+Underbridge · · Score: 1

    Blotto box. ;)

  35. Don't Spam List by ZachPruckowski · · Score: 1

    See, I think it could work, but you have to admit that it is like ten times harder. For starters, you don't get a useful trace on a spammer most of the time. Generally, all you get is a throwaway email address. The only way to hit them is to get the guys that they're spamming for. Of course, in that case, someone could just spam "for" Microsoft or any company unpaid and watch them get fined.

    I'm not saying it can't be made to work, but if we have such a low rate (under 1% of complaints are fined) with DNC, and it's ten times harder with spam, there won't be much of a threat of getting caught.

  36. Robo-callers still a problem... by L0neW0lf · · Score: 1

    I've had far less problems with telemarketers since the Federal Do-Not-Call list came into existence. However, I have found that robo-calling has increased. A few of them are setups that call for a previous holder of my phone number because that person had an existing business relationship (i.e., gym membership, etc.) but many are deliberately designed to make tracking them difficult, so I cannot get them to stop calling. They might leave an 800-number to call them back, however it leads to a maze of people who have no ability to remove me from their calling list.

    What bugs me even more is that I've heard rumors that some of these robo-call devices are programmed to only switch on and leave a message if your answering machine picks up; they can detect the difference between a human pickup and an answering machine. If this is the case, that'd really tick me off, both from being hung up on, but also getting the annoying messages. Rogue telemarketers aren't giving up 100%; they're just making it far more difficult to track them down.

    --

    Never look down your nose at others. Someday, someone is bound to see your boogers.
    1. Re:Robo-callers still a problem... by johnny+cashed · · Score: 1

      Yes, I've been getting more robo-calls as well. My answering machine will have them on there. When I call the number that shows up in the caller-id (if there is one), all I get is a busy signal. When I am home, I've gotten the robo-call with the greeting "do not hang up" to which I usually hang up. On one occasion, from robo-call from Direct-TV, I punched thru to get an operator/salesperson. As soon as a human answered, I said "put me on your no call list" and I was hung up on. Telemarketers are finding there own way to get around the no-call list. So am I, I'm using VoIP now and can set up a "white list" so I no longer get the robo-calls. Screw the telemarketers.

    2. Re:Robo-callers still a problem... by Anonymous Coward · · Score: 0

      Robo-callers, hah, cool. That's the automated calls. Maybe they can detect an answering phone, I don't know. But I heard that call centres use robo-callers to dial numbers en masse, then they pass the connecting calls to human operators to deliver the sales pitch. Sometimes there are more successful connects than there are human operators to handle them. That's when Mr Robo-caller hangs up on you, and all you hear is a click when you pick up the phone. Mr Robo-caller doesn't give a rat's ass if he scares old folks into thinking it's a burglar casing the joint for occupants then hanging up.

    3. Re:Robo-callers still a problem... by Anonymous Coward · · Score: 0

      T-1000: Sarah Connor?

      Random Citizen: Not you again! I'm on the do-not-call list. If you call again I'll report you!

      T-1000: - - Scanning for possible response... - -

      >> Yes/No
      >> Please come back later
      >> Can I call you back next week?
      >> Fuck You Asshole

      T-1000: Can I call you back next week?

  37. I cant believe that number by bizitch · · Score: 2, Interesting

    Over half say it doesn't work?

    I don't get it - I was totally harrassed by at least 4-5 calls per night before this list came along.

    Not only has it blocked almost 95% of the bullshit, it kicked in almost instantaneously. The execptions for charities are annoying/minor. Some utiliies and banks I do business occasionally bug me with the claim that I opted-in somehow - or that its just a "courtesy call .."

    But IMHO - The list rocks!

    --
    ---- "Logoff! That cookie shit makes me nervous!" - A. Soprano
    1. Re:I cant believe that number by OhPlz · · Score: 1

      I would say it doesn't work if asked. Surveys should not be exempt, nor should any of the other exemptions. If I don't want to be disturbed by organizations I have no relationship with.. then that's final.

      There are still exemptions for caller ID data too. Many PBX's still send nothing, giving me an "Unavailable" on my phone. The FCC doesn't demand that phone providers offer an "Unavailable" blocking feature either. Some do, for a fee.. which is hilarious since it's their system that's defective.

      Companies I have a relationship with shouldn't be allowed to solicit me with new products or services. Just because I bought something from them once upon a time doesn't mean I want to open the floodgates. I've had business with a national part of a company only to get solicited from the local part. That's not right either. I didn't have a relationship with the local entity.

      We need a reliable computer interface for POTs lines so we can run a spam eliminator on it.

    2. Re:I cant believe that number by Dhalka226 · · Score: 1

      Over half say it doesn't work?

      It's a useless number, but that's also not what it said. 51% said that "they are still getting calls they believe the list should block." That could mean any number of things:

      1. They don't know what the list is actually meant to block.
      2. They have ideological objections to the exceptions the list provides in #1 and used the survey to bitch about it.
      3. They know the exceptions but don't understand (or disagree with) what exactly constitutes an established business relationship.
      4. Or maybe they actually DID receive calls in violation -- but how many? If I receive one call in violation, I suppose I would report "yes" to that survey question even though one call in violation ever is a shitload less than the several per week that came through before.
      5. And naturally, there is the off chance that they really are receiving a number of calls legitimately in violation of the law. I think this the most unlikely of the options.

      Unless we know what precisely the statistic means, it's not worth the time it took to read it. Or... write this reply. *sighs*

    3. Re:I cant believe that number by tgibbs · · Score: 1

      Not only has it blocked almost 95% of the bullshit, it kicked in almost instantaneously. The execptions for charities are annoying/minor. Some utiliies and banks I do business occasionally bug me with the claim that I opted-in somehow - or that its just a "courtesy call .."

      I had the same experience. The vast majority of calls stopped the day the law went into effect. Now I only get calls from people who are exempt from the law, like politicians and charities (who at least don't call at dinner time, because they are more concerned about pissing people off, so they usually end up talking to the answering machine anyway).

      Probably they asked the wrong question--not "Did you get fewer unsolicited calls?", but "Did the calls stop?"

  38. The irritating loopholes by ValentineMSmith · · Score: 2, Interesting
    The irritating thing for me was that I'd never received much in the way of "traditional" telemarketing calls. Instead, it was always charities (wanting me to donate) and businesses with whom I have a current relationship (credit card companies trying to sell me extra crap, and so on).

    And, so, when the law was passed, they had loopholes for

    • politicians (of course: wouldn't want you to forget to donate to someone's [re]election campaign)
    • charities
    • businesses with whom I have a previous relationship

    The only thing that seems to work is to hang up on the charities and to tell the businesses that you'll be closing your account with them if you get any more calls.

    --
    Karma: Chameleon - mostly influenced by bad '80s New Wave music
    1. Re:The irritating loopholes by surprise_audit · · Score: 1

      As for the politicians, I tell them I'm British, I'm not allowed to vote here, that I'm paying taxes anyway, and I'll make a donation to any politician who makes a firm commitment to fight "taxation without representation". I think I can apply for citizenship just in time to miss the next election, so I can see which id10t gets in and decide if it's worth the expense.

  39. How to Reduce Snail Mail Junk by Anonymous Coward · · Score: 0

    See http://www.dmaconsumers.org/consumerassistance.htm l (Direct Mail Association). Links on that page tell how to use the DMA's Mail Preference Service to avoid getting junk mail. I've used them for ~15 years with great success.

    1. Re:How to Reduce Snail Mail Junk by Junior+Samples · · Score: 2, Interesting

      I just stuff their junk mail into their prepaid envelope along with some selected nuggets from the cat's litter box and send it all back to them.

    2. Re:How to Reduce Snail Mail Junk by BCW2 · · Score: 1

      Thats not a prepaid envelope, it's metered, they only pay for the ones that are mailed. I once had a friendly postmaster that let me tape bricks to them and send them back. They are billed by weight. One time ten friends and I went through the neighborhood and collected all the credit card ads for a week. We sent over 200 bricks out at once. No credit card ads came to that zip code for over a year. Unfortunately the DMA got the Post Office to outlaw that particular response. I had friends and relatives all over the country doing it for about six months, it was fun while it lasted.

      --
      Professional Politicians are not the solution, they ARE the problem.
  40. my solution by solarlux · · Score: 1

    Unfortunately, I still received numerous unsolicited fund-raising calls from charities and the fire/police departments. It's also annoying to endure having both the cell and land line ring in turn when someone is trying to reach me (at times when I don't want to be reached).

    Finally, I asked myself, "why am I paying an extra $40/month for harrassment?" As many people are doing -- I canceled the phone service and bumped up the minutes on my cell plan. Overall, I save $20/month and have MUCH more peace in the evenings (for those rare free times when its nice to be left undisturbed).

  41. Well...yeah... by ucblockhead · · Score: 1

    Yes, I still get unwanted calls. But yes, the system is basically working in that I get probably two a month instead of two a day. And since those two a month are generally charities or companies I've done business with, the law is doing basically what it claims to.

    To get rid of all unwanted calls, they'd need to require that charities and political groups honor it, and that companies lose the right to call the day after I stop doing business with them.

    --
    The cake is a pie
  42. Have some fun with 'em by Wansu · · Score: 2, Funny


    Sometimes, I just lay the phone down and say nothing or cut a big fart or hold the phone down and get my cat to meow. I've used airhorns, the alarm clocks on Dark Side of the Moon, police whistles and tape recordings of me talking about something.
     
    Have some fun with 'em.
     

    --
    Wansu, th' chinese sailor
    1. Re:Have some fun with 'em by SuperBanana · · Score: 1
      Sometimes, I just lay the phone down and say nothing or cut a big fart or hold the phone down and get my cat to meow. I've used airhorns, the alarm clocks on Dark Side of the Moon, police whistles and tape recordings of me talking about something.

      My coworker, when we got a call obviously from a Sales Dweeb ("I'd like to talk to the person in charge of your IT purchasing decisions"), would respond- "Ooooh! Hang on a sec, you want to talk to Bob. He just stepped away from his desk for a sec, but he said he'd be RIGHT BACK, would you hold for a bit?"

      He'd then put the person on hold, and sit there grinning typing away while Sales Dweeb lost time down the drain. I forget what his record was for the person kept on hold the longest.

    2. Re:Have some fun with 'em by soft_guy · · Score: 2, Interesting

      If you like doing these things, you'd love this.

      --
      Avoid Missing Ball for High Score
  43. snail mail spam by Anonymous Coward · · Score: 0

    What do you guys do about junk mail? I get tons of it all the time and the only thing I can think of is to fill the business reply envelope with a bunch a junk so they get charge the postal fee.

  44. Now the question is... by stubear · · Score: 2, Insightful

    "More than half of registered consumers say they're still getting unwanted calls, according to a recent phone survey." ...was this phone survey unwanted as well? Nothing would be more ironic than an unwated phone survey about unwanted phone calls.

  45. Not necessarily all correct. by schotty · · Score: 1

    When I was working as a bill collector, many thought that collectors were part of the list of organizations/companies that were to obey the DNCL. That is not true. Plus, with the laws in place, determining the fact that I got the right person may make the call seem as an odd sales call, and would prompt them to just think I was a telemarketer.

    I think that depending on the respondents, there may be alot of fluff in there due to the fact collection agencies are not held liable by this list, but people just think they are.

    --
    Sigs are nice guns ...
  46. Illegal Telemarketers by ilyaaohell · · Score: 2, Insightful

    The problem is that a very large proportion of these telemarketing companies are dodgy, unprofessional, and sometimes illegal. Just like e-mail spam companies.

    Most of the telemarketing phone calls I recieved had to do with me sending them $200 as an entrance fee for a contest for a trip to Jamaica, and things of that sort. Do you really think they'd take you off their "list"? Chances are they have no list at all.

    --
    UNIX: A computer user is defined as a programmer. WINDOWS: A computer user is defined as a consumer.
  47. Missouri's list works by Mustang+Matt · · Score: 1

    I rarely get unsolicited calls. Usually political parties have robo dialers going during election time but in some ways I don't even mind those as they narrow down my choice of candidates NOT to vote for.

    Junk faxes have gotten better over the past year but for a while they were getting on my nerves. Phone rings at 2am and there's no fax machine to pick up so robo faxers try over and over until I finally unplug my phones or turn off the ringer. I'd love to spend 5 minutes behind closed doors with a Louisville Slugger and the people running those shows.

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
  48. Works for me by Now.Imperfect · · Score: 1

    I'd say it works pretty great, we were on it at our old hous, and we moved her and got a new number and the calls *flooded* in. So I put the number on the list and it stopped almost over night. Now and then we get a random survey, but nothing annoying.

  49. Unwanted calls by aduzik · · Score: 1
    More than half of registered consumers say they're still getting unwanted calls, according to a recent phone survey.
    For example, people are still getting unwanted calls for phone surveys.
    --
    If it's not one thing it's your mother.
    1. Re:Unwanted calls by MoreNoiseThanSignal · · Score: 0

      I'm pretty sure that the DNC was enacted to prevent unwanted soliciting calls; surveys are surveys, not solicitation.

      --
      abort, retry, fail?
    2. Re:Unwanted calls by Anonymous Coward · · Score: 0

      A survey is soliciting your time and responses to questions.

  50. Back in my Phreaking days... by Anonymous Coward · · Score: 0

    Back in my Phreaking days, the phone company employed various frequencies for line and trunk switching. 2600Hz being particularly famous. But another frequency prevented your target from disconnecting the call. Ostensibly to allow tracing, back when it took just shy of for-e-ver.

    With a modern linux system and Festival... Well you could keep them on the line indefinitely, forcing them through your phone tree from hell...

    "We do not wish to be subjected to your unwanted phone calls. Please do not call us again. In order to insure compliance, we need to collect certain information from you. If you are calling from a [Red] colored phone, please press 1 followed by the pound sign. From a [Blue] colored phone, please press 2 followed by the pound sign. From a [Green] colored phone, please press 3 followed by the pound sign. From a [White] colored phone...."

    This goes on for a while. (cat /usr/X11R6/lib/X11/rgb.txt)

    When they press a button:

    "You must listen to all options before making your selection. We will begin again. If you are calling from a [Red] colored phone, please press 1 followed by the pound sign. From a [Blue] colored phone...."

    There are do not call lists... And then there's the toxic-death-list this little solution puts you on.

  51. Simple solution by bluGill · · Score: 1

    Make sure you buy all your cars from someone else in the future, and tell everyone. Ideally you get in line behind the salesmen who sold you the car (assuming he still works there which is unlikely in some dealers), and then tell someone else in line loudly enough that he overhears it.

    Most important is to vote with your feet to never give them money. It makes a difference. Maybe just a tiny amount on their bottom line, but it still is there.

  52. Just the opposite by bluGill · · Score: 1

    They actually expect to have better luck selling to people on the do-not-call list. People who put themselves on the list are often the people who just got their bank statement and discovered how much money they are spending on telemarketer scams. They put themselves on the list because they know from experience that vowing to never buy something from a telemarketer again does not mean they won't give in when the call comes latter on that day.

    1. Re:Just the opposite by soft_guy · · Score: 1

      I don't think this is the reason people sign up for DNC. I think it is often simply because they don't want the calls.

      --
      Avoid Missing Ball for High Score
    2. Re:Just the opposite by bluGill · · Score: 1

      Not everyone has the same reason. Perhaps most just don't want calls. A significant number (could be less than 1%, but it is their most profitable 1%) sign up because they cannot resist the sales pitches otherwise.

  53. My solution by Anonymous Coward · · Score: 0

    Well, I take a multi-pronged approach:

    1) TX state do not call list.
    2) Fed do not call list.
    3) Full block of all anonymous calls.
    4) I use my computer and an old voice modem to intercept all calls with
            an ID status of "Out of area", blast SIT call fail tone at them,
            deliver a message that "The number you have called does not accept
            calls without valid caller id" and hangs up.
    5) I use a multi mailbox message system, instructing users to use box
            three for me, two for others. As such, if it lands in box one, it
            is either spam, or a moron who can't follow directions. At any
            rate, that box only gets checked about weekly, and typically just
            dumped.
    6) If something "leaks", then I give them the "Do not call list"
            speech.

    At this point, I can safely say that I am down to maybe three
    marketing calls per month . . . . . . it CAN be done.

    And I laugh at the folks whose machines dialers bounce off my machine
    responder - gotta fight fire with fire, I say.

  54. Re:Didn't Work for me by ihaddsl · · Score: 1

    I did this dilligently for years, and while it undoubtedly did stem the tide, I would still receive half a dozen calls per evening every weekday.

    Once I signed up for DNC, I have not had a single call from a telemarketer.

    That's the difference, and it's real.

  55. It's been great for me by SenseOfHumor · · Score: 1

    The do-not-call list has been great and nowadays I don't get any junk calls at all(an occasional charity call may be). Few months back, I was getting some junk calls from India and fortunately that has stopped too. I even went cheap and gave up caller-id to save some money. I am surprised that a big number of responders still say that they receive junk calls. Hope they will leave this alone and not modify anything. I do notice that credit card and mortgage solicitations have gone up but that is less intrusive than calls and I can live with those. I do send junk back to them sometimes if the envelope doesn't have any id.

  56. Telecrapper 2000 by soft_guy · · Score: 1

    When it rains, it pours. Another solution for telemarketing was invented just as DNCL is enacted.

    --
    Avoid Missing Ball for High Score
  57. Could be - worth a try anyway by bluGill · · Score: 1

    Assuming you are in the US, there is a $500 fine for junk faxes. They will pay you $100 for each one they collect on. Looks like $400 for them (this includes collection expenses, including those that they cannot collect from), but in return you don't have to deal with collecting.

    I'd tell everyone with a fax to sign up - you have nothing to loose really. Even if they take all the money and run, you still are making junk faxes unprofitable, so even in the worst case you win. You could easily make a few hundred bucks in the mean time too.

    Like everything though, read the fine print. I don't have a fax machine, so I didn't get too in depth.

  58. I just reported someone earlier this week by Anonymous Coward · · Score: 0

    I was tired of getting these calls every day where the caller would hang up once the answering machine or I would pick up. The number and name of the company showed in the Caller ID and it was always the same company. I called and got a recording. It seemed to be some mortgage company. The recording appeared to give the me the option of removing my number from their list, but when I reached that part, it just said, "Mailbox is full." I just went to the website and filled out the form. Pretty simple and strangely enough I haven't gotten another call from them since.

  59. Asterisk by Dan667 · · Score: 1

    Never did trust the DNC list. Some law changes and all those phone numbers are fair game.

    I just built an Asterisk PBX and send all the "unknown" caller id's to voicemail. I believe there is even people working on a predictive dialer detector, and if that works you could send all those calls to voicemail as well. At any rate, just sending "unknown" calls to voicemail defeats almost all of these soliciting calls for me.

  60. If only for e-mail by Kyru · · Score: 1

    Now if we could just devise a good way for a Do Not E-Mail list to work things would be great! Though I guess as always we could just go the Russian route

  61. Funny how lives change by evildogeye · · Score: 1

    6 years ago I couldn't sleep past 9 in the morning because telemarketers started calling and I would hear my father (the talker) chatting them up. I thought the federal do-not-call list was the greatest idea I had ever heard of. Now, I want to hire Indians who can inflect American accents to cold call potential customers for $1 per hour. I can't quite bring myself to do it, but boy is it tempting!

  62. It's working well for me by LGV · · Score: 2, Funny

    Except for the exceptions....I get just about zero calls trying to sell me something, but a couple of calls a week asking me for donations (usually clothing), from groups I've never donated to. Often they ask for "Mrs. $myLastName", which is interesting since there isn't now, nor has there ever been, a "Mrs. $myLastName" at my phone number.

  63. All the law did was make direct marketing popular, by Anonymous Coward · · Score: 0

    My sister worked at a telemarketer place for a long time. When the law passed, they basically sat on their hands and did jack shit all the time until the place changed it's tactics and began doing fallow up calls and the like. The days of massive dialing operations calling everyone in the phonebook are over, and the days of companies hiring telephone professionals to check up on and get you interested in new services has begun.

    Of course, that hasn't stopped large businesses, like credit card companies, banks, car dealerships, ect from sneaking things into their contracts and calling people up from out of nowhere when they cancel their services over and over again...

    Basically, if you stick do doing business with small businesses and you don't give out your personal info, you're fine. Of course, I prefer the culture jamming approach which helps everyone out.

    "What's your name sir?"

    "Why do you want it?"

    "Too keep track of our customers, send you advertising, ect"

    "Ahh..ok. Icarus Presscot Freelay"

    "And what is your address?"

    "Eighty Eight Null road, (some random town nearbye), Illinois. Apartment s1 n1 p-A, and yea, it's a wierd freggin address"

    "Would you like to recieve advertising and whatnot?"

    "Sure, send it all."

    And if they ask me to sign something, I sign it in Egyption or wingdings.

    Each time I go, I give them a new name and address. And if they don't like it there are always other stores...

  64. False by bluGill · · Score: 1

    This is an example of the Broken window fallacy

    These companies are taking money that could be used for honest companies, and sending it to companies that charge more, because they have the expense of the telemarketer calls to pay for. Sure the economy is moving because of this, but there are much better uses that the same money could have gone to - but now it isn't.

    1. Re:False by Anonymous Coward · · Score: 0

      It was satire, probably not very good satire, but still satire nonetheless. Thanks for pointing out the logical fallacy.

  65. God Help You... by MBCook · · Score: 1
    If you're not on it.

    My family signed up IMMEDIATELY. I think in the last two years we've gotten 3 or 4 calls, all from police/fire agencies and such (exempt under the law). It's worked fantastically well (even if they haven't prosecuted many cases).

    That said, god help you if you're not on the list. I got a new cell phone and the number wasn't on the list (had to add it). I get a call or two daily leaving me voicemail in the evening (8:00 PM local time or so) that is just an automated message with the text "...all 800555121..." (the start of the message is cut off because of the "you have reached MBCook's phone" stuff, and the last digit is cut off (time constraint?)). It is a major pain. I've added myself to the list, just waiting for it take effect.

    If there was a national spam list that worked this well, I'd sign up in a heartbeat. Too bad that's not possible.

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    1. Re:God Help You... by Itanshi · · Score: 1

      um hate to break it to ya, i've never been on the list and i never got a solicited call enough to speak of (what 3 in 2 years?)

      i simply got em thinking my main phone was my fax phone so like now only faxes call me and all i have to do is leave the phone off the hook until they stop trying to force it through their wrong number (idiots!)

      i had 2 phone lines, we switched em so now my phone line is gone and my 'fax' line is my phone line, more specifically.

    2. Re:God Help You... by MBCook · · Score: 1
      My guess is that my number was recycled from someone who was on a solicitation list. Luck of the draw, I suppose.

      I wish I knew who it was who was calling me (they call from a different number than the one they are advertising) so I can't call them to ask them not to call me.

      If it continues, I may ask to have the number blocked.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    3. Re:God Help You... by geminidomino · · Score: 1

      The DNC list won't help you anyway.

      Unsolicited calls to reciever-pays lines ("cost-shifting") like cell phones is already illegal and, IIRC, not even subject to the DNC exceptions. As are pre-recorded messages.

      So whoever is calling you is scum who won't be following the DNC law anyway.

  66. works for me, but... by e40 · · Score: 1

    The groups which are exempt from the Do-Not-Call list are still calling, albeit in small numbers. I have noticed, however, that every single time that I ask to be put on their private do not call list they are very rude, even though I ask in a very nice way.

  67. NC auto auctions by PW2 · · Score: 1

    The DNC list worked well for me except for the NC auto auction advertisements I get on my cell phone -- my cell-phone is on the national DNC list -- it's a cell-phone -- they play a recording only so I can't tell them to put me on a DNC list -- their advertisement is sometimes in Spanish -- I think a few of these things they do is illegal, but I don't know where to start to report this.

  68. Look up your state's Attorney General by deanj · · Score: 2, Interesting

    I got a call a little while ago from one of those annoying taped messages wanting to let me in on some sort of "special deal" to "make money fast". I'm on the state's do not call list. I went to the state government's website, and they had a form to fill out to register a complaint. I did. A couple of days later, I got a letter from the Attorney General that said they're pursuing it.

    That do not call list has been pretty good over all. It's really cut down to number of calls we used to get. Of the few we get, nearly all of them say "we're not trying to sell you anything" during their taped messages.... SUUUUUUURE.

  69. That's a VERY BAD idea by Anonymous Coward · · Score: 0

    Or, you could just fill them all out and send them in. It costs them about $50 to pull a full credit report on you.

    Then you get a shit load of "Inquiries" on your credit report, killing your credit.

    1. Re:That's a VERY BAD idea by Cyberherbalist · · Score: 1
      Not if your credit is so bad it stinks. Just pile one more inquiry on my report! It can't possibly make my credit any worse than it is. In fact, causing a lot of inquiries in at one time is possibly one way to screw up your credit rathing bad enough that they will stop sending you the credit card offers!

      But I need more junk mail, though, not less. I use it for tinder when lighting my woodstove. That's where all the junk mail I get goes and I really appreciate these companies sending me the free paper!

      --
      "The generation of random numbers is too important to be left to chance."
  70. Re:Worked for me ... not anymore by Anonymous Coward · · Score: 0

    I'm now starting to get calls from Indian telemarketers that apparently don't have to adhere to any do-not-call rules. This was an actual call I got recently:

    Telemarketer: blah, blah, blah

    Me: Please add me to your Do Not Call list.

    Telemarketer: I'll think about that. *click*

  71. Multi-tiered strategy is necessary by mschuyler · · Score: 1

    The DNC list has done some good, but it sure doesn't stop everything. I have two phone numbers. Both have answering machines on themn, but one has something Qwest called "Caller ID with Privacy Plus" (Moneymaker for them!) If a call comes in from a hot-house number the system interrupts and makes them say who they are. Then it calls me up with a distinctive double ring and with a couple of "Press 1 to continue" gyrations I can hear how the caller has identified himself and choose whether or not I want to accept the call. It's kind of a drag for legitimate callers, and it traps all overseas calls as a matter of course. But I get so few calls on that phone that it isn't really a bother at all. The other phone, without this feature, gets a couple of calls a night, but that phone always goes to voice mail where I tell them to call my other number. No telemarketer ever bothers. So, works for me.

    --
    How about a moderation of -1 pedantic.
  72. works for me by Trailer+Trash · · Score: 1

    I used to get at least one every couple of days, I can count on one hand the number of illegal calls that I have received since the federal list went into affect.

    The problem that I have now is that some people call me at my business, ask for me, then try to sell me something that has nothing to do with the business.

  73. OPT OUT by MBCook · · Score: 1

    You can opt out of pre-approved credit card offers, which may help you. Just go to the official opt-out website: https://www.optoutprescreen.com/

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  74. Hi spammer! by freeweed · · Score: 2, Insightful

    Spammers say the exact same things you do.

    I don't want either you of contacting me, ever. Period. Never.

    Why is this concept so difficult to understand?

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  75. Re:Junk Faxes --- You're missing all the fun. by Anonymous Coward · · Score: 0

    Have you never sent the Mighty Fax Of Doom(tm)?

    Oh, my friend, you have never tasted vengeance.

    The MFOD(tm) was first shown to me by a fellow employee who had received exceptionally poor customer service from a florist. I was awed by his reckless delivery of a bouquet of revenge.

    Step 1: Receive annoying junk fax.

    Step 2: ??? (Assemble 3 pages of vitriol or whatever message you feel the offender deserves. Tape the 3 pages together so that it forms one very tall page.)

    Step 3: Profit! (Send the fax to the offender, but as you begin to see the top of the page come out -- Quick! -- Tape the bottom page to it, in order to form the non-Moebius loop of hate.)

    Step 4: Enjoy a beverage of your choice as the offender's fax machine:
    a) ...is rendered out of paper quicker than you can yell "Timber-r-r-r!"
    b) ... is depleted of ink as rapidly as possible. (Why I recommend especially dark pictures as part of your MFOD(tm).)
    c) ... is unreachable by those that are actually trying to send them a "real" fax.

    Step 5: Rinse and repeat. Also, enjoy the frantic pleading phone calls from your former tormentor/ current victim.

  76. Dumb survey. by SeaFox · · Score: 2, Funny

    That doesn't mean their calls aren't unwanted... Just not illegal.

    So the survey was worthless because it didn't even ask the right question! They should have asked if the individual had recived any calls that should have not happned becuase they were on the Do Not Call list.

    "Did you get any unwanted calls lately?"

    "Well yeah, the Gas company called to tell me I'm over 60 days past due. My boss called me to come in on my day off. My mother in law called and berated me while I was trying to watch the game last Sunday, and I'm ten minutes late for work right now and YOU called!"

  77. Lists won't work, use your own filter by Anonymous Coward · · Score: 0

    I used to pay for qwest no-solicitation feature which would answer a call and play a message to the effect of "if you're a soliciter hang up, everybody else press 1". I liked the service and it worked great but didn't think it was worth $7 a month.

    2 years ago I found a device that does nearly the same thing without the monthly charge, "The screen machine" (http://www.wantphones.com/screenmachine.html). When I dumped my analog line a year and a half ago and went to Vonage I was delighted (but not surprised) that the device works with it too.

    I haven't had a telemarketing or survey call for 2 years. :)

  78. Solving it where no regulation is avaiable by famazza · · Score: 1

    Here in Brazil there's no regulation on telemarketing about when not to call. But still I have a solution that usually solves the problem for me.

    When identified as a telemarketing call I ask to send me printed material, and ask to never call back. I call back when I'm interested, not them.

    Usually works.

    --

    -=-=-=-=
    I know life isn't fair, but why can't it ever be un-fair in MY favor!?
  79. The do-not-call list is widely ignored by bani · · Score: 1

    Just like the no-fax laws, telemarketers simply don't care. I've received endless calls from for-profit companies with falsified and blocked CID. When I tell them I am on the federal DNC list and that their call is a violation, they basically tell me the DNC list is meaningless and they will do whatever they want.

    And they do. They know law enforcement doesn't care.

    I'm fed up with it, so I'm working on setting up a PBX with asterisk. The aim will be that my phone won't even ring unless the caller enters a correct password. All other calls will be sent to auto-voicemail. That unique password will only be given to people who _need_ to contact me, and will be unique for each caller so it's traceable in case someone decides to "share" it.

    I might even try implementing telecrapper 2000 into asterisk. Telemarketers give consumers the finger, might as well give them the finger back.

  80. Practicality of "take me off your list" is zilch by freeweed · · Score: 1

    All you have to do is say 'put me on your do-not-call list'. That's it. THEY'LL NEVER BOTHER YOU AGAIN.

    Great. And once I've done this with each of the 10,000 companies who are trying to call me, I'll be 20 years older and ready to shoot myself.

    If you just hang up on a telemarketer, they're going to call you back. No doubt about it. They will do it. You never told them not to call back, for all they know maybe you just dropped the phone. Or maybe your 5-year-old answered. They don't know.

    You're just about the stupidest person alive if you actually believe this. Yes, it's the excuse telemarketing companies use. It's also complete and utter bull.

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  81. Only if you "danced back". by Anonymous Coward · · Score: 0

    (OT south park reference)

  82. Be sensible. by LoggedRoot · · Score: 1

    I worked as a telemarketer during one summer, and it was a useful experience. Please take note that not all telemarketers are terrible people who make all of their commission off of legal loopholes where they convince Grandma or Grandpa to buy into some scam. Almost all of my sales were made by saving people money - people who were paying $90 a month or something could often be brought down to $40/mo. or less. This is mostly because some other company had previously ripped them off with one of their telemarketers. On a side note, I did only work as a telemarketer for a summer, and any longer than that would have probably had me fired. I never made the quota for sales (and therefore never made any commission, either). That said, many of the telemarketers really are trying to bend you over backwards... those that aren't are the ones that won't be there very long. ;-) In fact, as I learned more about the product I was selling, and more about what we were telling them was true and what wasn't, I made progressively less sales. Besides the fact that many telemarketers really are assholes, not all of them are especially terrible people. The job has a high turnover rate and pays more than your local burger joint for a reason - it's pretty high-stress. These people are stuck on the phones all day long. You can't carry on a conversation, because the pauses in between calls are short, and you have no idea when the next call will come in. You wait for a beep in your ear, and at the sound of the beep you start throwing your pitch. The reason it all sounds like bullshit is that they have to follow a sales script - sometimes verbatim. It's not their choice or their fault that the sale call sounds like crap. It's not your typical office job, which has a lot less stress involved, even if it's high-paying. Telemarketers typically don't last long, and doing telemarketing for a prolonged period of time can turn you into a pretty sour person. If you get a telemarketing call, why don't you just listen to what they have to say? You might actually save money. I did it for plenty of people. If it turns out that you can't save any money on your current bills, and if you really don't want to get a call from them again (which you probably would), then simply politely tell them that the product isn't what you're looking for, and ask them to put you on the do-not-call list. It will stop the calls from that company, and make the person's day a lot better. Just be sensible about these things, and the better will come of it.

    1. Re:Be sensible. by Al+Dimond · · Score: 1

      The trouble with trying to save money from a telemarketing call is that the seller is trying to get you to buy something right there on the phone. If something is costing me between $40 and $90/month it's probably a pretty major service and something that I really ought to do at least a bit more investigation of than I could do during the scope of a phone call, when I don't have all the facts about the service at the top of my head. You shouldn't buy anything from a telemarketing call ever unless you already know a lot about the particular service. And if you do, then you're probably not getting ripped off as it is.

    2. Re:Be sensible. by LoggedRoot · · Score: 1

      True. My point was more along the lines of telemarketers not *all* being jackasses. If you specifically go out of your way to harass the person calling you, no matter that it's "just in retaliation", then you're just as much of a jackass as the guy that called you - if the guy that called you even is a jackass at all. Most of them will be, for sure - but you can't make that judgement without any information other than that you've received a call.

  83. Bad idea by freeweed · · Score: 2, Informative

    Or, you could just fill them all out and send them in. It costs them about $50 to pull a full credit report on you. This is a bad idea on cards that have an annual fee, of course, unless you're sure they'll reject you.

    This is very, VERY bad advice. At least here in Canada, and I'm pretty sure credit bureaus work the same in most countries.

    Each time a credit report is done on you, it gets entered into your record, to stay there for 7 years, as an attempt at obtaining credit. Every one of these entries lowers your credit score a bit. Have more than a few in a short period of time (like a year), and you will be denied credit for YEARS.

    Also, racking up a bunch of cards, even if you don't use them, can really mess things up for when you actually need some credit. You want a car loan, but have 15 credit cards with zero balance on them? Sorry. You've over-extended yourself.

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  84. Re: Getting off the automated call list by jhmaughan · · Score: 1

    Quote from post: "That solution "tell them to put me on the do-not-call list" simply keeps the burden on the consumer, not the telemarketer. Also, how do you do it to recorded calls?" I have found that if you wait till the end of the automated telemarketing message, frequently they will say "Press 2 to be removed from our calling list" or something to that effect. It seemed to work well.

  85. Reminds me of a joke. by Anonymous Coward · · Score: 0

    What's the difference between unlawful and illegal?

    One means contrary to the law. The other is a sick bird.

  86. reverse? by dotpavan · · Score: 1

    I was wondering if there is a DO-CALL-ME List?

    1. Re:reverse? by SeventyBang · · Score: 1



      Actually, that's something I was discussing with one of the local news directors the first time there was a challenge in Indiana, which has tighter restrictions than the Feds. I said someone should confront one of the people fighting the list on camera and ask them if an opt-in list - "it's okay to call me" - would be better. But I also told her their response would be, "Of course not, no one would sign up." (my respose? "exactly.")

      I'd put it in the same league as Jerry Cerasale, from the DMA (Direct Marketing Association), the group which largely wrote the U-CAN-SPAM legislation: Cerasale said, a federal requirement that consumers opt-in instead of opt-out of bulk e-mail is unacceptable. "We think the opt-in creates a true noneconomic model," Cerasale said. "We don't believe you get a viable economic model in opt-in."

      As long as there are people who seem to think the resources we are paying for (either privately, or if we own a business) must be accessible to them for their business practices, they've got their priorities out of whack. The sad part is when they are able to convince legislators to write laws giving them permission to use our resources for their benefit, we're the ones who hear the call of BOHICA: Bend Over, Here It Comes Again.

      There used to be a phone service which provided free calls (and perhaps free long distance?) but you had to listen to an ad first. That's fine if someone's agreeing to a that deal up-front. But it's my phone, sitting in my sandbox, my rules. And if they don't like it, they can send junkmail, where they can invest money in any way they see fit to attempt to attract my attention to their services.


      A Novel Method of Hurricane Relief

  87. how they get your number by Anonymous Coward · · Score: 0

    I don't know how long you've had the number but there are certain, let's say... entities that will give out your info unless you explicitly tell them in writing not to. Most of these entities usually keep a record of your home phone number and street address. The top ones are: your mortgage / home loan lender, your credit card companies, and (*shocker*) the three big credit reporting agencies - Experian (formerly part of TRW), Equifax, and TransUnion. Even though they are national, and have their hands in the life of just about every U.S. citizen, they are *not* government agencies. They are for profit corporations and they'll sell your info in a heartbeat.

    1. Re:how they get your number by John+Harrison · · Score: 1

      none of them have this number. At least I haven't given it to them. The phone company is the only entity that has my number.

  88. Re:Practicality of "take me off your list" is zilc by Anonymous Coward · · Score: 0

    Great. And once I've done this with each of the 10,000 companies who are trying to call me, I'll be 20 years older and ready to shoot myself.
    And then after that you can get started on opting out to all the charities, politicians, and polls that keep bugging you!

    Thankfully there is a list that takes care of that.... Oh, wait a minute....

  89. Re:Junk Faxes --- You're missing all the fun. by Anonymous Coward · · Score: 0

    Careful - this is also considered more "illegal" than the original offending fax. Also: chance is strong that your target is actually a faked destination phone number as well. (like email spam).

  90. dealing with caller-id blocking by SEAL · · Score: 2, Informative

    1. Having some facility to record your calls on demand is a good idea for dealing with this. When this sort of thing happens, start recording.

    2. If caller-id is blocked, you can use *57 to generate a log at the phone company containing the true origin of the call. It will not be available to you but it is held for some time (30 days? -- I'd have to check on that) and can be retrieved through a subpoena. So if someone breaks the law like this, or by making threatening calls, and you are mad enough, you can do something about it.

    1. Re:dealing with caller-id blocking by bani · · Score: 1

      *57 does nothing for dealing with offshore (canada, vanuatu, mexico, etc) call centers who forge CID. they're basically untouchable.

  91. The right thing isn't always painful! by FatSean · · Score: 1

    There are many ways to accomplish a goal. So what if this person chooses to debase the telemarketers instead of just say "please don't call me?" What's wrong with that? Because most people are 'polite'? Well most people don't like getting unsollicited calls.

    Personally, I'm not a slave to my phone. When I don't want to be bothered, the phone is OFF.

    --
    Blar.
    1. Re:The right thing isn't always painful! by Ixitar · · Score: 1

      Personally, I'm not a slave to my phone. When I don't want to be bothered, the phone is OFF.

      From the 1981 movie First Monday in October

      Justice Snow, when the telephone rings: ''A telephone has no constitutional right to be answered.''

    2. Re:The right thing isn't always painful! by antirealist · · Score: 1

      Some of us are on call from home and have to answer the phone. Some of us have sick family members in other cities too.

  92. Firm continued to harrass me. by SeaFox · · Score: 1

    I had a company that continued to harass me on my cell phone for a few weeks. They repeatedly left messages that I needed to call them back (at an 800-number) about "important business that concerned me" they didn't say who they were on any of the messages.

    When I called them back, they continued to dodge questions about who they were. It bothered me because when I called and mentioned having gotten a voicemail message they always wanted to know my phone number first thing. It reminded me of all those spam mails with the unsubscribe links that do nothing except verify your email address is a working one. I finally relented because they refused to give me any info about the why they were calling until I divulged it (in all fairness, they might have been a clearinghouse type call center were they honestly didn't know which client wanted to reach me until they looked me up).

    They apparently were trying to reach someone I'd never heard of about a "package" of some sort and had my number listed for him. The first few times I called them I was polite, but after that the calls didn't stop. They claimed on calls I did pick up on they hadn't heard anyone there and that the line had gone dead. They would hang up on me if I got angry, not transfer me to supervisors when I requested it and generally were pricks.

    I mostly got angry because I was told several time I was being taken off their list only to have the calls continue. When I mentioned this many times I was told they had no record of having spoke to me before and some of the people I talked to, "supervisors" included, said I should just "stop answering the calls" like I should willingly accept my phone ringing all the time and multiple voicemail messages from them because they couldn't get their act together. It took threats of "talking to my lawyer" about the fact they continued to call me on a cell phone line after I asked them to stop too multiple people before the calls did, in fact, stop.

    I am pleased to say that my fears were not realized and I was not added to some shady calling list.

  93. Getting uncontrolably angry... by Eric+Damron · · Score: 1

    ...might be taken as a hint that they want off of your list. Ya think?

    --
    The race isn't always to the swift... but that's the way to bet!
  94. Getting uncontrolably angry... by Eric+Damron · · Score: 1

    ...might be a hint that they want off of your f***ing list. Ya think?

    --
    The race isn't always to the swift... but that's the way to bet!
  95. Well, my anecdote proves something about Canada! by AEton · · Score: 1

    A moose bit my sister once.

    --
    We recently had heard in the office over one of the Yellow Machine that's made by Anthology Solutions.
  96. You are but one of many jerks by 2short · · Score: 1


    There are thousands of telemarketers out there. Getting most of them to not call me the first time is great, and that's what the DNC list should do, and largely has. Once they've called me, getting that one to (maybe) not call me again is pointless. Telling them they are a jerk (yes, you personally, in addidition to your employer) is more satisfying, and possibly more effective. If fewer people were willing to be jerks for pay, perhaps it would be less cost effective.

  97. Yeah, right, like that works. by crimethinker · · Score: 1
    simply politely tell them that the product isn't what you're looking for

    What a grand idea. Too bad it doesn't work. "Well of course you don't *think* you need our product, but really, sir, you do need it. BUY BUY BUY DAMN YOU! YOU NEED OUR PRODUCT!"

    If telemarketers would take "no" for an answer the FIRST DAMN TIME, maybe they wouldn't be so universally reviled.

    -paul

    --
    Pistol caliber is like religion: everyone has their favourite, and theirs is the only right choice.
    1. Re:Yeah, right, like that works. by LoggedRoot · · Score: 1

      "and ask them to put you on the do-not-call list." -- funny how we left that little part of the sentence out. I'm sure it was an honest mistake. It's the law for them to stop calling you if you ask this - and if they don't stop, then congratulations on your part; you get to sue them, and will probably profit a decent amount off it.

  98. Not all calls are covered. . . by Anonymous Coward · · Score: 1, Informative

    For example: you list your phone number in the yellow pages, marketing materials, or the state lists when you incorporate your home business. You then receive business-to-business marketing calls - quite within the law - even though you're listed on the do-not-call list.

    You *69 the company calling you, and proceed to yell at the salesperson, and hang up. I grab the phone, call the person back, inform them that by listing their home number as a business number in marketing collateral, yellow pages, the filing when you incorporated, you voided anything the DNC list has to do with you. Business-to-business calls are not covered by the do-not-call list, and if you don't want your home phone to receive sales calls even during business hours, get a separate line for the business.

    Well, she apologies, and rather than being a royal bitch at that point, thanked me for telling her. Come to find out, her husband had incorporated a business he had in the works, and unbeknownst to her, used the home phone number for everything.

    So, I'm not surprised that 51% of those surveyed are running into this. I never have my sales folks check the do not call lists because every one of our calls is business-to-business - no need to check. I am not surprised only 2 fines were issued. The bulk of the 1,000 to 2,000 calls per day are probably people whinig about B2B calls, which are absolutely positively not covered by the list - nor should they be.

    Don't want sales calls? Don't list your number in association with your home business. Get a separate line.

  99. Re:Worked for me (in regard to spammers) by Anonymous Coward · · Score: 0

    You know, (granted this is off topic, but is related) I take the opposite approach with spammers. I find out where the company is located (whois, etc.), look for toll-free numbers associated with the company and I call into their system about 30 times. If I get a human I scream obscenities and inform them that I consider the spam they sent me to be an invitation to call them, and when I get voicemail I play seinfeld or whatever else is on into the voicemail system until I disconnects, and repeat again until about 30 calls have been made, then call back one last time and ask if they liked wading through my phone equivalent of spam - and ask them to think of what potential customers must think of them.

    I've been doing this twice a week to Lasik Vision Institute (I've been receiving spam from them twice a week) but they haven't got the hint yet. I hope more take action like I am - if we annoy companies who hire spammers enough, we can either run up their phone bills until they go broke, or they can just joint the rest of us and simply stop spamming.

    Anyway, the opportunity came up to share, so I thank y'all!

  100. My approach is two fold and FUN. by tabbser · · Score: 1

    First off, I signed up for the DNC list and still got calls. Didn't work for me. I don't really get angry at these people I simply lead them on and ask lots of questions, keep em on the phone for absolutely AGES and AGES and then finally tell them I'm not interested and please remove me from their lists.

    On several occasions the caller has got really pissed off and used abusive language to me and then hung up. I'm cool with that, it's them that called me and attempted to waste my time. Well, now we both wasted time, and since it's on their dime, tough luck buddy.

    If a chick calls you, ask her what she's wearing - I guarantee she'll hang up.

    For all the telemarketers here that are defending the practice, shees, when you grow up and get past 18 years of age you will realize what the rest of us are talking about.

    My second approach, after I got bored of pretending I was 90 years old and didn't understand or using amazingly awful foriegn accents or making them wait on the phone for 10 mins while I made a cup of tea or I pretending I was a retard or something, was to dump my home phone and just use my mobile as my only number.

    I never get calls on that, the telemarketers are well aware that this is a big no no.

  101. I haven't had a telemarketing call in 6 years by hamsterspeed · · Score: 1

    How?

    I fired my landline voice provider and got a cell phone.

    Every time this topic comes up, I'm stunned that anyone still has this problem.

    --
    pants
  102. Please add the whole of the UK to this list by thelem · · Score: 1

    I'm on the UK's do-not-call list, and I can't think of a single UK telemarketing call that I have taken in the four or five years that I have been on it. What I do get is pre-recorded american women telling me I have won a holiday, and all I need to do is send a couple of grand to a PO Box address.

    I've checked with the UK's telephone preference service, and aparently there is nothing they can do because these companies are calling from outside the UK.

    1. Re:Please add the whole of the UK to this list by Nefarious+Wheel · · Score: 1
      I've checked with the UK's telephone preference service, and aparently there is nothing they can do because these companies are calling from outside the UK.

      All the better to let them chatter on while you go out and do a bit of gardening, love. Imagine the international call charges they're racking up. Sweet...

      --
      Do not mock my vision of impractical footwear
  103. My Solution is Even Better! by OneWiseMan · · Score: 1

    I let the answering machine pick up everything and the outgoing message requests that I be added to their "Do not call list." However, since we end up screening all the calls this also eliminates calls from mothers-in-law, "friends" who can't take a hint, and church people calling to ask us to do something.

  104. Trash? He's my hero! by SuperKendall · · Score: 1

    Frankly I think that at some point, annoying enough people becomes a crime. For instance I am quite comfortable with the death penalty for spammers because of the degree of annnoyance they cause. Telemarketers I feel should probably be sent to prision for a few years, but if people like him engage in the karmic payback telemarketers deserve then more power to them, I say.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  105. Other options exist... by nwbvt · · Score: 2, Funny
    They could always start a slashdot poll. Of course then they might get slightly skewed results.

    19% said they no longer get junk phone calls.
    32% said they still get junk phone calls.
    43% said they still get junk phone calls from Cowboy Neal.
    6% said they don't have phone lines, you insensitive clod!

    That might add up to 100%. If not, see my sig.

    --
    Mathematics is made of 50 percent formulas, 50 percent proofs, and 50 percent imagination.
  106. do not call lists by omgdiepls · · Score: 1

    .. the biggest reason people don't get fined is because it's not reported to the FTC.

    I work for a marketing company and we end up selling a lot of telemarketing data to the individual firms. We scrub each of those lists up against the state and national do not call lists before we give it to the companies.

    Most of the phone calls you get are probably mom and pop organizations that are dialing out of the phone book because they're too ignorant to know better. Report them to the FTC. A huge fine is the easiest way to ensure they won't be calling you ever again.

    If you're feeling too lazy to talk to the FTC, then just tell the person who calls you that you're on the do not call list, and I can guarantee they'll stop calling you.

    The only people who have the right to call you are:

    1) Companies with which you do business within a 9 month period (I think 9)
    2) Non-Profit Orgs -- which will usually stop calling if you ask them to
    3) Surveys -- if you don't want to take them, then don't. That's why they ask if you'd like to take one.

  107. Magic phrase by Nefarious+Wheel · · Score: 1
    "Abra..." and turn them into a species of bottom-dwelling eel. Oh, wait...

    Best option for dealing with telemarketers is the one used by Crawley in Pratchett&Gaiman's "Good Omens". 'Nuff said.

    --
    Do not mock my vision of impractical footwear
  108. I'm very nice to telemarketers by Dog135 · · Score: 1
    A little polite respect gets you much farther than spewing vitriol across the telephone line.

    My phone number's unlisted, so the only solicitors I get are from other phone companies. The best part is, I don't even have a long distance carrier, I use a phone card. With my phone card, I spend $0-$5 a month on long distance charges, lower then the monthly connection fee from whoever's calling.

    So I just sit there watching TV while they try to convince me why I should use their services. I politely answer all their questions honestly. But of course they never convince me to buy anything. Sadly, I think they're not allowed to hang up. One poor girl that I was talking to was being very polite the whole time, and after 45 minutes with her, she mumbled to herself, "Oh, what am I suppose to do now?" So I had pity on her and asked if she wanted me to hang up. (She did) She must have returned the favor and taken me off the list, because I never got any more called from them after that.
    --
    "That's so plausible, I can't believe it!" - Leela
  109. Hay look, proof it works! by Anonymous Coward · · Score: 0

    Actually, when I was a telemarketer, I would joke and laugh at someone like you for 15 minutes after a call.

    To quote you for my reply "Seems like a waste of your time to me, but have fun with that."

    Actually, it seems like those people you are ranting about won, doing so you wasted 15+ minutes of the company's telemarketing time to laugh at those you called. Your "laugh break" also means less time for you to spend bugging other people.

  110. Disabled Telemarketers? by Psteudio · · Score: 1

    Anyone else get the calls from the supposedly disabled telemarketers
    trying to sell their wonderful products with a side of guilt?

  111. Re:Well, my anecdote proves something about Canada by Profane+MuthaFucka · · Score: 1

    I bit a moose once. Fucking thing was taking a survey. Let that be a lesson to you telemarketers out there.

    --
    Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
  112. He's explaining, not justifying... by bagofbeans · · Score: 1

    ...and if you think about it, your reply is simply an insult rather than a rational statement.

    The point (s)he's making here is that knowledge (DNC law etc) is the powerful thing... something a /. sniffer should understand!

  113. Audacity of some people amazes me by Raven_Nights · · Score: 1

    Working at a call center it gets frustrating having to deal with a lot of the people that I have to call but its not the end of the world to deal with "screamers". Working for a business like the one I do is nice because they actually value us being here (as well as better benefits than most people receive) unlike most of the businesses in this industry (turnaround is very high i must admit in this industry). But there are a few key points that some people miss about the DNC. First of all it takes a little while (about a month) because a business can only acess the lists once a month, telemarketers also cannot put you on the national list, only the ftc can do that when you call them or you sign up for email. An no businesses cant be put on that list they are exempt, sorry. And to all those people that mess with telemarketers and want to punch them in the face etc., how would you feel if we came to your job and started screaming at you, cussing and maybe even punch you in the face. Not to well would you. it only takes a second to ask to be put on the companys dnc list and a second more to be notified that it may take a while to process because some campaigns with your number may already be in progress prior to your request. plus it may be your fault that you are on the list anyway, all those forms filled out on the internet for all sorts of crap, heck if you have a drivers liscense your dmv has sold your info to a telemarketer, i bet half the people don't know that. If you sign up to win that car at the mall, your info goes on a list, practically every business that you have a relationship with will sell your info. It sucks I know but its not the person on the phones fault, maybe not even your fault, most places dont tell you that your info will be sold. Oh and by the way, by just hanging up and not telling them to take you off the list will guarantee a call back. But hey, give the person on the phone a shot. I actually work for a place that is offering something that is beneficial to some people, if the would only listen... *sigh*

    1. Re:Audacity of some people amazes me by Raven_Nights · · Score: 1

      Oh yeah and just saying no thank you and hanging up doesnt work either...un fortunatly i know, but those nine easy words "please put me on your do not call list" takes like five more seconds to say.

    2. Re:Audacity of some people amazes me by Anonymous Coward · · Score: 0

      Umm.. If you don't want people badmouthing you then how about stop harassing us and making us jump through hoops to make you stop calling? My job doesn't involve harassing people during the day and night and gawking products at them.

      If I didn't *ASK* to be put on your company's spam list, then its YOUR FAULT. I didn't ask or authorize for anything. The only company's that I tolerate calling me is the ones I already do business with (because I went out of my way to find them, they didn't find me) to inform me of offers and deals that are related to the business relationship we already have. Also, getting my phone number from a company I have a relationship with does *NOT* meet the definition of having a relationship with me also.

      So kindly fuck off and shove your god damned headset where the sun doesn't shine. Its fucktards like you that make me have to yell and scream to get you to hang up because you call from these damned PRI lines that will keep the line tied up for mintues at a time even after I hang up, while I am here trying to keep my line free for emergency calls.

  114. Calls, good. Spam, bad. Faxes-- next frontier by Mechcozmo · · Score: 1
    The Do-Not-Call was nice. Telemarketers dropped off considerably, but the biggest annoyance was that a collage printed our home number by mistake. (People still leave messages)

    But faxes are more annoying. The fax machine is pretty loud, and it is going so often that unless someone is going to send a fax, there is no paper left in the fax. That saves a lot of money and paper. Also the ink is saved too. The Do-Not-Call list was an overall success. Now let's apply that to faxes.

  115. VoIP numbers by elwing · · Score: 1

    I've been on the DNC list for over a year, but I've recently been getting telemarketing calls (and I report every one) because my number is now listed as a business number by Verizon. Why? I had my land line number switched over to my VoIP provider. I'm not sure how Verizon does this internally, but it marks my number as a business number, and guess what? business numbers don't qualify to be on the DNC list - so they're allowed to call me.

    I can still verify that I am on the DNC list, and every time I get a telemarketing call, I report the number - I'm almost never home when they do call, and they leave a message with all the pertinent information :)

  116. dumb people by Faux_Pseudo · · Score: 1
    More than half of registered consumers say they're still getting unwanted calls

    I have worked a very long time in call centers. Seven months or so was spent working for a media ratings company were I went by the name "Chris Johnson" which was supposed to identify the call center I was in but I have since met other Chris Johnsons which showed that it didn't identify crap.

    Anyway: I am willing to bet that most of those people who are still getting calls aren't even aware of what the DNCL does for them. They think it stops all solicitations. Trying to explain to them that survey companies and non-profits can still call is an exorcize in responsable LART managment.

    So while half of the sampled group may think they are still getting calls that the DNCL is supposed to stop the actual number is much lower than that.

  117. Qwest = bastards by Anonymous Coward · · Score: 0

    1. I was a customer at the time. They had a machine (not a person, a machine) call me with a message during the President's address right after 9/11. WTF? Ok, I hate our fucking President, but that was still really inappropriate.

    2. Their salespeople lie to make a sale. They lied to me about the cost of basic phone service in order to get me to buy a package deal.

    3. When I called to cancel my DSL service the salespeople (who weren't going to make any commissions processing my request to cancel a service) would transfer me from person to person to person to person until one of them would disconnect me because they were too lazy to transfer me. I had to call several times to actually cancel my service.

    4. When they finally cancelled my DSL, they accidentally disconnected my phoneline, too.

  118. Punching in the face by typical · · Score: 2, Insightful

    Tell you what. Suppose we have a new rule that anyone who wants can punch you in the face. But you can make any one person stop by saying "Don't punch me any more, please!"

    Asking to be removed from a telemarketer's list is kind of like that, except they can punch you from anywhere in the world.

    Now do you see why people get pissed off?

    --
    Any program relying on (nontrivial) preemptive multithreading will be buggy.
  119. I work in telemarketing... by ImaLamer · · Score: 1

    I had learned the magic phrase, "Could you take me off the call list?", which I diligently said to every telemarketer. By law, they have to take you off, so that had already almost completely solved the problem. The national do-not-call list eliminated the last bits.

    I have worked as a rep, in behind the scenes rolls and as a supervisor. When I worked as the supervisor I had to take "DNC" calls and resolve a lot of those issues. The law then (five years ago) said that if you said "take me off your list" we actually didn't have to do much more than do just that. Problem is that we run many lists and you could be on all of them. You had to mention the do not call list specifically (you still do). To sue us you had to do two things: request a supervisor and then say anything about not being called again and prove that we intentionally called you. The second qualifier basically meant that if we had a good excuse (someone manually dialed the wrong number, we called a second line that you wouldn't or didn't tell us about, distinctive ring numbers, and so forth) you would get a summary judgement and your time in court would be about 15 actual minutes.

    Now the national DNC list has thankfully eliminated almost all of the requests to be placed on our own do not call list. Our rules are still the same. If you just yell at me and hang up there is no requirement to place you on the DNC list. You've got to say that you want to put on the do not call list. In fact, we put too many people on the DNC list. We have been yelled at daily by the boss because we put people on there who just complain about the product. The pool is small enough, so spoiling a phone number forever can't happen.

    It's hard to hear, but the rules aren't really in your favor - unless you're patient. For your protection you must always use the phrase "do not call list". It's not up for debate, no matter how much you flame me. If you want to ensure that someone is never, ever going to call you again stop them before their speech and calmly ask for the supervisor and calmly ask to be placed on the list. I know that it sucks, but being impatient can just make you get called more (with many automated calling systems). We run the DNC list across the calling database - this means that not getting on the actual DNC list will call you again even if we don't want to.

    We are glad to get rid of the spoilers. The sales reps want to get rid of anyone who isn't interested - we welcome the national list. However, this is important to remember: if you've had a six month relationship with a company they are exempt from following the national do not call list. This means that you must attack your credit card companies, newspapers (and The New York Times will call you no matter where you live!), and charities one at a time. What I sell is used by most of the calling area already so there is a good chance I'll still call you if you used the product for six months.

  120. I want my phone to do the work for me by Harald74 · · Score: 1

    In Norway, where I live, we also have a do-not-call list, but with excemptions for political parties, market research etc. Those calls are still annoying, so I just stopped answering phone calls where caller ID is blocked. What I really need is a phone that will not _ring_ when not presented with caller ID, saving me a trip to the phone. Anyone know of such a beast (analogue)?

    --
    A)bort, R)etry or S)elf-destruct?
  121. Re:Calls, good. Spam, bad. Faxes-- next frontier by geminidomino · · Score: 1

    It already applies. Junk faxing was illegal even before the DNC.

  122. Not All Telemarketers Deserve Your Abuse by JWedg · · Score: 1

    There is a lot of venom towards telemarketers in this thread.

    I'm a retired MD, and I had many young, relatively healthy people ask me to put them on disability. I saw a quadraplegic, who could barely move his neck and one arm, and could move nothing else. He told me he lived independently and his income wasn't from disability. (Yes, I know he had lots of other governmental support available to him, but he didn't receive disability _income_.)

    He did it by working as a telemarketer. His brain and his voice worked, and that was the only kind of work he could find. Seeing him changed my idea of what it meant to be disabled.

    So, remember some of those on the phone are doing it because they truly can do nothing else. Ever since I met this young man, I answer politely and ask to be put on the DNC list. It takes 10 seconds. Even if it happened three times a day, that is less than a minute. Don't you have one minute to be polite to another human being?

    --
    For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
    1. Re:Not All Telemarketers Deserve Your Abuse by aug24 · · Score: 1

      Nope, you're wrong. So the only job he could take was one which he knew involved him being paid to piss off many, many people. Does that mean it's OK to do it? No.

      J.

      --
      You're only jealous cos the little penguins are talking to me.
  123. American companies now call Britain by Anonymous Coward · · Score: 0

    Here in Britain it has never been legal to use automatic calling equipment (i.e. outgoing recorded messages). We've also had something equivalent to your "do not call list" for at least twenty years. I wasn't even on that list but still got very few unwanted calls.

    Then the US introducted its "Do not call" list. So there was a whole country full of telemarketers with nothing to do. What did they do? They all started calling me. I now get several automatic calls a week telling me that I've won a holiday in Florida or Lag Vegas or something equally unappealing.

    It seems that there is nothing I can do about this. The UK regulations cannot be enforced against people outside the country. (In theory, if one of these telemarketers were to come to Britain on holiday, they could be charged. But that's hardly likely in practice.) The US regulations don't seem to apply to international calls. (I've tried to register my number on the DNC website but it complains that it has too many digits.)

    So it looks like I'm doomed to get these calls forever. The only solution I can think of is to block all calls from the US. Since I don't think I've ever had a legitimate call from there it wouldn't do any harm. But I suspect that it would also block calls from Canada, since they share your telephone network, and I wouldn't want that.

  124. Re: Getting off the automated call list by 1u3hr · · Score: 1
    wait till the end of the automated telemarketing message, frequently they will say "Press 2 to be removed from our calling list" or something to that effect. It seemed to work well.

    Maybe you don't have to wait. Just start punching numbers and see if it responds. Lots of automated services have a long intro that you can abort if you know the numbers to go to the next level.

  125. Re:Junk Faxes --- You're missing all the fun. by ProZachar · · Score: 0

    You're supposed to use black paper. It depletes ink faster.

  126. That's small potatoes. by ebuck · · Score: 1

    I made a telemarketer feel silly buy harshly stating that there were not circumstances under which I could ever stoop low enough to buy something from someone who was interrupting my dinner.

    My reward was an automated 5 times a day phone call with the simple recorded phrase "Fuck You" and a hangup. It lasted for nearly 3 weeks, and I called the Police to see if I could get something done about it after the first 3 days.

    The Police in my area have a policy that phone calls (of such a nature) are threats, so the transfered me to the Homicide Divison (I'm not kidding) where they took down a lot of information about myself and the nature of the phone call. The Homicide Division politely reported that they didn't have the resources to follow up on the caller, but perhaps I could purchase caller id from the phone company and then they might have something to work with. That was after collecting nearly an hour's worth of information which might become useful in determining who the telemarketer was should I suddenly show up dead.

    So, even after offering for the Police to tap my phone, and complaining to them, and a national do not call list, and federal laws backing the whole thing up, I was stuck with "Fuck You" being autocalled to my home around 5 times a evening for nearly 3 weeks.

    I don't have any sympathy for any telemarketer, even if they were formerly starving before they got thier job. Just like I don't have any sympathy for murders even if they were formerly starving before they got their job. Some things are socially unacceptable, and lack of proper marketing, a decent product, and targeted advertising isn't justificaiton for the tactics used by telemarketing.

    When you lie with dogs, you get up with fleas. When you take a telemarketing job, you know you're screwing the public's peace of mind.

  127. hmm by spx · · Score: 1

    I have no sympathy for people that dont sign up for the DNC or the ones that lie about it telling companies their already on it and still bitch about getting calls. I used to work for afew telemarketing places (all but 1 were legit and we not trying to sell anything). Most people in the call center are nice, but sometimes you get the jerks on the line. My sister in MD when the Baltimore Sun calls here, she just replies that shes blind and needs it sent in braile (sp). One of the worst things (company calling side) is when people sign up for lets say a new car to win, and everyone in the household applies, that could be up to 4 or 5 people in the same house (and you wonder why you get numerous calls, their all put into the dialer as a seperate person!). Of the few best things I have heard when working in the call center: -For National Geo (the thing when you call to order via tv, and this coming from a really old lady) OMG MY TVS ON FIRE YOU HAVE TO CALL BACK SWEETIE (while you hear a really bad BOOM in the backround) -For ITT Tech (call setting, I was verifying this call that a coworker had taken) A man who originaly called to set a time/place to go visit a ITT campus, decided to have a 'little fun' with my buddie Sarah, he continued to *ahem* Jacket (quite loud) during the call, and ended the call with 'you sat through all of that, I will need you to call back sometime honey', rofl, that was funny shit, esp. when our branch mngr came it and refused to keep the call (the rep lost the sale) and the call was remoed from the company listing to prevent whatever would have happened had it taken the sale legit. -For Concerned women of american A kid answered the phone, asked to speak with said parent, he put rep on hold for awhile, came back and said 'My parents are having sex on the living room floor right now, please call them back later'. lol I have called for alot of companies that were legit, and worked for only one that wasnt. I left b/c it was a POS company to start with, changed its name numerous times (I think in 20 yrs of being around, atleast in 2 months, 4 names)........dont EVER sign up to win a car, BAD MAMMA JAMMA. Needless now, I dont work in that field, but I found numerous laughs along the way, so I dont feel any pity when someone talks shit to a caller, I have heard just about everything. When someone calls here (quite rare, its Sunrocket and so far *fingers crossed* not sold our info) I ask them right off the bat what do you want and how did you get this number. For the most part, in 4 months about 3 calls, its someone from a actually bank that we use (who sold our info), and we tell them, DNC dont make me fine you. Thee end. Not that hard right? And yes, whoever posted if you just hang up = call back. O so true, lol. It only takes a second to tell them not to, why are you people so damn lazy, its your phone line!

  128. DNC not really the problem by leabre · · Score: 1

    The real problem is the calls that are messages, where you don't have a chance to ask to be taken of the DNC list unless you call them to contact someone. The end result is that every single day for 18 months thus far, I get the same call from the same companies... but nothing I can do because I don't want to unwittingly call a number and get charged for the call.

    I wrote a piece of software that watches the caller id (no call can get through unless callerid can recognize them) and if its "known" number, it'll just play the "beep beep beep, we're sorry, number you are trying to reach has been disconnected or is no longer in service, if you feel you've reached this number in error, please hang up and try the number again.". For everyone else, the call just goes through to my normal voicemail or I pick it up. You'ld be suprised how effective this is.

    Thanks,
    Leabre

  129. Re:Calls, good. Spam, bad. Faxes-- next frontier by Mechcozmo · · Score: 1

    Then why do I still get them?

  130. Re:Calls, good. Spam, bad. Faxes-- next frontier by geminidomino · · Score: 1

    Because you mistakenly beleive that just because something is illegal, annoying, unethical, or just plain wrong that people don't do it.

    Advertisers are one of the worst groups in this regard. They bring us junk-faxing, spamming, and telemarketing, and they don't stop until the punishment outweighs the rewards.

  131. Forgot to include the obligatory one... by Harodotus · · Score: 1

    32%* said they only get calls from Cowboy Neal about when to make duplicate posts..

    * - numerical stickler note: percentage drawn from other entries, totaling 150% per nwbvt's sig

    --
    Its not users who are broken, it's systems not taking account their likely behaviour and fixing it technically.