Domain: businessinsider.com
Stories and comments across the archive that link to businessinsider.com.
Stories · 515
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Former Firefox VP on What It's Like To Be Both a Partner of Google and a Competitor via Google Chrome (twitter.com)
Sidewalk Labs, the urban innovation arm of Google's parent company Alphabet, plans to build a $1 billion high-tech neighborhood in Toronto. The problem? It is facing an opposition from residents who have called for its demise. As the backlash gains momentum, it could force Sidewalk Labs to abandon or alter its vision. On paper, Sidewalk Labs' idea arguably has some merits: It wishes to "set new standards" for how cities are designed and built. But some are apprehensive of Google's plans, because the company has a knack for assuming more control over things and killing local competition.
Johnathan Nightingale, a former VP of Firefox, has seen such behavior first hand. He draws some parallels: I spent 8 years at Mozilla working on Firefox and for almost all of that time Google was our biggest partner. Our revenue share deal on search drove 90% of Mozilla's income. When I started at Mozilla in 2007, there was no Google Chrome and most folks we spoke with inside were Firefox fans. They were building an empire on the web, we were building the web itself. I think our friends inside Google genuinely believed that. At the individual level, their engineers cared about most of the same things we did. Their product and design folks made many decisions very similarly and we learned from watching each other.
But Google as a whole is very different than individual Googlers. Google Chrome ads started appearing next to Firefox search terms. Gmail and Google Docs started to experience selective performance issues and bugs on Firefox. Demo sites would falsely block Firefox as "incompatible." All of this is stuff you're allowed to do to compete, of course. But we were still a search partner, so we'd say "hey what gives?" And every time, they'd say, "oops. That was accidental. We'll fix it in the next push in 2 weeks." Over and over. Oops. Another accident. We'll fix it soon. We want the same things. We're on the same team. There were dozens of oopses. Hundreds maybe? I'm all for "don't attribute to malice what can be explained by incompetence" but I don't believe Google is that incompetent.
This is not a thread about blaming Google for Firefox troubles though. We at Mozilla wear that ourselves, me more than anyone for my time as Firefox VP. But I see the same play happening here in my city and I don't like it. And for me it means two things: The question is not whether individual Sidewalk Labs people have pure motives. I know some of them, just like I know plenty on the Chrome team. They're great people. But focus on the behavior of the organism as a whole. At the macro level, Google/Alphabet is very intentional. When Google wants to get a thing done, it is very effective. Mistakes happen, but when you see a sustained pattern of "oops" and delays from this organization -- you're being outfoxed. Get there faster than I did. -
Facebook Shareholders Force A Vote On Ousting Mark Zuckerberg (businessinsider.com)
On May 30th, Facebook's shareholder's will vote on whether to remove Mark Zuckerberg as chairman of the board, reports Business Insider: Business Insider broke the news of the proposal in July last year after revealing the plans of activist shareholder Trillium Asset Management, which had grown tired of the "mishandling" of scandals including the Cambridge Analytica data breach. Responding to the proposal in the SEC filing, Facebook called on investors to vote it down. "We believe our board of directors is functioning effectively under its current structure, and that the current structure provides appropriate oversight protections," Facebook said...
The chance of it becoming a reality is extremely slim, despite it being backed by investors that control around $3 billion of Facebook stock. A similar proposal in 2017 was popular among independent investors but was crushed because of Zuckerberg's voting power. This is because of Facebook's dual-class share structure. Class B shares have 10 times the voting power of class A shares, and it just so happens that Zuckerberg owns more than 75% of class B stock. It means he has more than half of the voting power at Facebook....
Facebook will almost certainly get its way. But the two investor proposals mark continued dissatisfaction among shareholders about the way Facebook is run following a year from hell for the company. It also shows that investors continue to believe that Zuckerberg has too much power. -
Facebook Accidentally Shipped 'Tens of Thousands' of VR Controllers With Hidden Messages Like 'Big Brother is Watching' and 'The Masons Were Here' (businessinsider.com)
Facebook accidentally shipped "tens of thousands" of virtual reality (VR) controllers with bizarre hidden messages, including "Big Brother is Watching" and "The Masons Were Here," reports BusinessInsider. From the report: Nate Mitchell, the cofounder of Facebook-owned VR organisation Oculus, wrote on Twitter on Friday that the company inadvertently printed some unusual messages inside its Touch controllers, handheld devices for playing games and navigating inside VR. These messages were intended only for prototypes, he said -- but a mistake meant they were included in regular production devices. "Unfortunately, some 'easter egg' labels meant for prototypes accidentally made it onto the internal hardware for tens of thousands of Touch controllers," the tech executive wrote. -
To Stop Copycats, Snapchat Shares Itself (techcrunch.com)
"Snapchat pioneered Stories, the popular feature where users create and share ephemeral posts that disappear within 24 hours," reports Business Insider. "And now, it's taking them everywhere." Users are now able to share their Stories on third-party partner apps like Tinder -- and Snap is also sharing its Bitmoji's with Venmo and Fitbit.
TechCrunch reports: For 2.5 years, Snapchat foolishly tried to take the high road versus Facebook, with Evan Spiegel claiming "Our values are hard to copy". That inaction allowed Zuckerberg to accrue over 1 billion daily Stories users across Instagram, WhatsApp, and Facebook compared to Snapchat's 186 million total daily users. Meanwhile, the whole tech industry scrambled to build knock-offs of Snap's vision of an ephemeral, visual future.
But Snapchat's new strategy is a rallying call for the rest of the social web that's scared of being squashed beneath Facebook's boot. It rearranges the adage of "if you can't beat them, join them" into "to beat them, join us". As a unified front, Snap's partners get the infrastructure they need to focus on what differentiates them, while Snapchat gains the reach and entrenchment necessary to weather the war. Snapchat's plan is to let other apps embed the best parts of it rather than building their own half-rate copies. Why reinvent the wheel of Stories, Bitmoji, and ads when you can reuse the original?
A high-ranking Snap executive told me on background that this is indeed the strategy. If it's going to invent these products, and others want something similar, it's smarter to enable and partly control the Snapchatification than to try to ignore it. Otherwise, Facebook might be the one to platform-tize what Snap inspired everyone to want.
The article concludes that Snap "needs all the help it can get if the underdog is going to carve out a substantial and sustainable piece of social networking." -
Amazon Is Slashing Whole Foods' Prices By 20 Percent On Hundreds of Items (wsj.com)
An anonymous reader quotes a report from The Wall Street Journal: Amazon is planning to cut prices on hundreds of items at Whole Foods stores this week (Warning: source paywalled; alternative source), as the e-commerce giant seeks to change the chain's high-cost image amid intense competition among grocers. The price cuts affect more than 500 products and include a focus on produce and meat, according to documents viewed by The Wall Street Journal. The move comes after Whole Foods raised prices on select items in February, mostly consumer products, as suppliers increased their prices because of higher transport and ingredient costs.
The latest cuts -- which are set to drop at Whole Foods stores on Wednesday -- are some of the broadest since Amazon bought the grocer for nearly $14 billion in 2017. Prices will be reduced by an average of 20 percent on the selected items. The e-commerce giant has tried to extend its own reputation for low prices and convenience to Whole Foods, to counter a sense among some consumers that shopping there required a "Whole Paycheck." The discounts include more produce and meat products than the earlier cuts. The price of organic-rainbow carrots, for instance, will drop by $1, to $1.99, and the price of Black Forest ham will drop $3 a pound to $9.99. The companies also said Monday that Amazon Prime members would be able to save more than before at Whole Foods, with double the number of weekly Prime Member deals and deeper discounts. The report adds that the price cuts are expected to last at least through the end of the year. -
Years of Mark Zuckerberg's Old Facebook Posts Have Vanished. The Company Says it 'Mistakenly Deleted' Them. (businessinsider.com)
Old Facebook posts by Mark Zuckerberg have disappeared -- obscuring details about core moments in Facebook's history. An anonymous reader shares a report: On multiple occassions, years-old public posts made by the 34-year-old billionaire chief executive that were previously public and reported on by news outlets at the time have since vanished, Business Insider has found. That includes all of the posts he made during 2007 and 2008. Reached for comment, a Facebook spokesperson said the posts were "mistakenly deleted" due to "technical errors." "A few years ago some of Mark's posts were mistakenly deleted due to technical errors. The work required to restore them would have been extensive and not guaranteed to be successful so we didn't do it," the spokesperson said in a statement.
"We agree people should be able to find information about past announcements and major company news, which is why for years we've shared and archived this information publicly - first on our blog and in recent years on our Newsroom." The total number of vanished posts could be significantly higher, as the very nature of the issue makes it extremely difficult to make a full accounting of what exactly what has gone missing over the years. The spokesperson said they didn't know how many posts in total were deleted. -
Facebook Secretly Explored Building Bird-Size Drones To Ferry Data To People With Bad Internet Connections (businessinsider.com)
Facebook recently explored building bird-size drones loaded with data to help improve people's internet connections. From a report: The Menlo Park, California-headquartered technology giant worked on a far-out project, called Catalina, in recent years that aimed to build tiny fixed-wing aircraft capable of ferrying media to communities to augment slow internet connections like 2G, Business Insider has learned. The efforts illustrate how Facebook has been exploring out-of-the-box concepts in its attempts to connect people around the world to the internet for the first time and grow Facebook's user base. And it shows that even amid Facebook's public retreat in June from building 747-size "Aquila" drones to provide internet connectivity to emerging markets, the company was also considering other, even less conventional aerial methods of providing connectivity solutions. Development of Catalina began in late 2017 or earlier, a source said, and work on it continued past June. Also in the story: Facebook has pursued some additional low-tech connectivity efforts. "Street Feet" was an internal effort that paid people in emerging markets to physically approach random people on the street and persuade them to sign up for Facebook. -
Oracle's Surprise Unannounced Layoffs 'Clear-Cut Teams of Engineers' (ieee.org)
Oracle "swung the layoff axe" Thursday, reports IEEE Spectrum, saying that the move "clear-cut teams of engineers." The exact numbers of employees cut and their specific roles have not been reported by the company, but the layoffs are clearly significant. Fifty in Mexico, 50 in New Hampshire, 100 in India, at least that many in Silicon Valley -- the numbers, according to anecdotal reports on theLayoff.com and from internal chatter, are adding up quickly....
Oracle's layoff day started at 5 a.m. Pacific Time, when an email from Oracle executive vice president Don Johnson with the subject line "Organizational Restructuring" arrived in employee inboxes. The email informed staff members that, going forward, everything in the company would revolve around the Oracle Cloud Infrastructure (OCI) operation... Then the email continued with a perky sentence that made some employees furious: "OCI's business is stronger than ever, and this team's future is bright." At approximately 10 a.m., I'm told, just five hours after that email, the layoffs began -- and according to anecdotal reports included significant cuts within at least part of that stronger-than-ever, bright-future cloud business.
Those affected were given 30 minutes to turn in company assets and leave the building, and were told that Friday (today) would their last official day. "The morning felt like a slaughter," one Oracle employee told me. "One person after another...." And, that employee said, the layoff process was handled very badly, with entire teams being ushered into conference rooms as groups and told that they no longer had jobs. This employee indicated that technical teams, particularly those involved in product development and focused on software development, data science, and engineering, seemed to take the biggest hit.
Business Insider reports that Oracle hasn't formally announced the number of people laid off, but adds that "One source we spoke to was told by his manager that 1,500 people worldwide were cut." -
Google Hardware Makes Cuts To Laptop and Tablet Development, Cancels Products (arstechnica.com)
An anonymous reader quotes a report from Ars Technica: A report from Business Insider claims that Google has axed "dozens" of employees from its laptop and tablet division. BI's sources describe the move as "roadmap cutbacks" and also say that Google will likely "pare down the portfolio" in the future. Google's Hardware division is run by Rick Osterloh and is expected to launch a game streaming console later this month. The division is responsible for the Pixel phones, Google Home speakers, the Chromecast, Google Wi-Fi, and lately, the Nest smart home division.
You could also call the "laptop and tablet" division the "Chrome OS" division. Both the Pixelbook and Pixel Slate ran Chrome OS, and they are the company's only products supporting that operating system. Is Chrome OS going to be OK? BI notes that manufacturing roles in the hardware division haven't changed, so in the short-term, Google's product lineup is likely to keep going. The report says that Google had "a bunch of stuff in the works" that now probably won't see the light of day. The move comes after the group received pressure to turn Google Hardware into "a real business" from higher-ups at Google/Alphabet. It's easy to imagine that the laptops and tablets -- which are Google Hardware's most expensive products -- were selling the worst. -
QuadrigaCX's Crypto Accounts Were Emptied Months Before CEO's Mysterious Death, Putting Fate of $137 Million In Doubt (businessinsider.com)
An anonymous reader quotes a report from Business Insider: Millions of dollars were missing when the CEO of a crypto exchange died without sharing the passwords to his accounts. Investigators recently cracked his laptop -- only to find the money was gone. Gerald Cotten, the founder of QuadrigaCX, was thought to have had sole access to the funds and coins exchanged on it. After his death in December, his colleagues said that about $137 million in cryptocurrency belonging to about 115,000 customers was held offline in "cold storage" and inaccessible. The case has sparked numerous theories, including that Cotten faked his own death and ran off with the cash. A court-appointed auditor, Ernst & Young, was able to crack Cotten's laptop and found that the accounts were emptied in April, eight months before his death, it said in a report last week.
The investigators said they found other issues too, such as that Quadriga kept "limited books and records" and never reported its financials. Ernst & Young also said it found 14 user accounts linked to Cotten that traded on Quadriga's exchange and withdrew cryptocurrency to addresses not tied to Quadriga. Burdened with $190 million in debt and unable to find or access the money, Quadriga filed for creditor protection in late January. A Nova Scotia court threw the company a lifeline this week, granting it a 45-day extension that prevents creditors from filing lawsuits against it until mid-April. -
Leaked Documents Reveal Facebook's Global War On Data Privacy Laws (theguardian.com)
"Facebook threatened to pull investment projects from Europe and Canada if lobbying demands from COO Sheryl Sandberg were not met," reports Business Insider, adding "Canada buckled immediately."
And that's just the beginning. The Observer reports: Facebook has targeted politicians around the world -- including the former UK chancellor, George Osborne -- promising investments and incentives while seeking to pressure them into lobbying on Facebook's behalf against data privacy legislation, an explosive new leak of internal Facebook documents has revealed. The documents, which have been seen by the Observer and Computer Weekly, reveal a secretive global lobbying operation targeting hundreds of legislators and regulators in an attempt to procure influence across the world, including in the UK, US, Canada, India, Vietnam, Argentina, Brazil, Malaysia and all 28 states of the EU...
The documents appear to emanate from a court case against Facebook by the app developer Six4Three in California, and reveal that Sandberg considered European data protection legislation a "critical" threat to the company. A memo written after the Davos economic summit in 2013 quotes Sandberg describing the "uphill battle" the company faced in Europe on the "data and privacy front" and its "critical" efforts to head off "overly prescriptive new laws...." John Naughton, a Cambridge academic and Observer writer who studies the democratic implications of digital technology, said the leak was "explosive" in the way it revealed the "vassalage" of the Irish state to the big tech companies. Ireland had welcomed the companies, he noted, but became "caught between a rock and a hard place... Its leading politicians apparently saw themselves as covert lobbyists for a data monster."
A spokesperson for Facebook said the documents were still under seal in a Californian court and it could not respond to them in any detail: "Like the other documents that were cherrypicked and released in violation of a court order last year, these by design tell one side of a story and omit important context." -
Y Combinator Accidentally Let 15,000 People Into an Exclusive Program, Now Has Decided To Do It On Purpose (recode.net)
An anonymous reader quotes a report from Recode: When Y Combinator accidentally admitted 15,000 people to its 3,000-person Startup School online program last summer due to an almost funny technical glitch, it was an embarrassing moment for one of Silicon Valley's marquee brands, and a rollercoaster of an experience for emotionally vulnerable startup founders. Suffice it to say, mistakes like this don't typically happen in the well-to-do, perfectly manicured world of Silicon Valley startups. But this all offered a chance to test a big question: Does Silicon Valley only work if there is some exclusion, some selectivity, and some prestige? Or can access to what makes a startup a success -- the right connections, the right money, the right know-how -- be available to everyone who signs up? The answer -- in YC's eyes -- is: Yes, it can. So from the chaos of those accidental admissions and rejections, YC is now going to make this same "mistake" on purpose.
The accelerator program is discarding the application for its Startup School program, YC told Recode, effectively turning a selective program into a massive open online course. This is different from YC's core accelerator program -- the well-known training program that has birthed companies like Airbnb and Stripe -- which remains selective for now. Startup School is a relatively new 10-week program run by YC in which founders watch online lectures, submit status reports on their companies, and participate in discussion groups with other entrepreneurs trying to make it. While YC has more work to do to diversify its core, highly selective accelerator program batches, Startup School draws about half of its participants from overseas. YC thinks the new, bigger startup school program worked -- at least if you look at the program's completion rate. YC says that when 3,000 startups started the program in 2017, half of them completed it. And when 10,500 started the program in 2018, about half of them still completed it. So maybe Silicon Valley success does scale! But then again, about 4,500 of the 15,000 people dropped out of the program this year before it even began. "YC coped with the surprise 10,500 participants by running two programs -- assigning a successful startup founder to advise each of the 3,000 startups that it meant to accept, as it normally does, and then requiring the other 7,500 to nominate a leader internally to serve as the sherpa," Recode reports. "The latter situation didn't exactly always work, YC admits."
"Those groups were chaotic. Not a lot of people followed up or stayed engaged," said Olive Allen, a startup CEO who was accidentally admitted. Her advising group of about a dozen dwindled to three by the end of the program, she said. "Then again, not much can be done to engage all 15,000 people. It's always on you as an entrepreneur at the end of the day." "Some of the 3,000 founders who were correctly admitted said their experience seemed pretty normal," the report adds. "But when 12,000 rejects are earning the same credential, that rubs some folks the wrong way." -
PepsiCo Is Laying Off Corporate Employees As the Company Commits To 'Relentlessly Automating' (businessinsider.com)
PepsiCo is kicking off a four-year restructuring plan that is expected to cost the company hundreds of millions of dollars in severance pay. "This week, PepsiCo employees in offices including Plano, Texas, and the company's headquarters in Purchase, New York, were alerted that they are being laid off," reports Business Insider, citing two people directly impacted by the layoffs.
The latest job cuts come after CFO Hugh Johnston told CNBC that the company plans to lay off workers in positions that can be automated. CEO Ramon Laguarta said on Friday that PepsiCo is "relentlessly automating and merging the best of our optimized business models with the best new thinking and technologies." From a report: This week, PepsiCo employees in offices including Plano, Texas, and the company's headquarters in Purchase, New York, were alerted that they are being laid off, according to two people who were directly impacted by the layoffs. These two workers were granted anonymity in order to speak frankly without risking professional ramifications. At least some of the workers who were alerted about layoffs will continue to work at PepsiCo until late April as they train their replacements in the coming weeks, the two workers told Business Insider.
By PepsiCo's own estimates, the company's layoffs are expected to be a multimillion-dollar project in 2019. Last Friday, PepsiCo announced in a filing with the Securities and Exchange Commission (SEC) that it is expected to incur $2.5 billion in pretax restructuring costs through 2023, with 70% of charges linked to severance and other employee costs. The company is also planning to close factories, with an additional 15% tied to plant closures and "related actions." Roughly $800 million of the $2.5 billion is expected to impact 2019 results, in addition to the $138 million that was included in 2018 results, the company said in the SEC filing. -
Google Says the Built-in Microphone it Never Told Nest Users About Was 'Never Supposed To Be a Secret' (businessinsider.com)
An anonymous reader shares a report: In early February, Google announced that its home security and alarm system Nest Secure would be getting an update. Users, the company said, could now enable its virtual-assistant technology, Google Assistant. The problem: Nest users didn't know a microphone existed on their security device to begin with. The existence of a microphone on the Nest Guard, which is the alarm, keypad, and motion-sensor component in the Nest Secure offering, was never disclosed in any of the product material for the device. On Tuesday, a Google spokesperson told Business Insider the company had made an "error." "The on-device microphone was never intended to be a secret and should have been listed in the tech specs," the spokesperson said. "That was an error on our part." -
Amazon Quietly Confirms It Is Competing With UPS and FedEx (businessinsider.nl)
schwit1 shares a report from Business Insider: Amazon declared in its 2018 annual filing that it competes against transportation and logistics companies, as CNBC first reported. It's a clear warning shot against UPS and FedEx, two companies that used to claim Amazon is simply their customer. Meanwhile, Amazon CFO Brian Olsavsky told analysts last week that the retail giant will "continue to expand (its) Amazon logistics and (its) delivery capability" in 2019. Meanwhile, UPS CEO David Abney said the company "monitor(s) them (Amazon) as is if they were a competitor." And FedEx claimed, seemingly out of nowhere, last week that Amazon is not their largest competitor, claiming just 1.3% of the company's 2018 revenue. -
World's Oldest Nobel Prize Winner Is Working On Light 'Concentrators' That May Give Everyone Clean, Cheap Energy (businessinsider.com)
Iwastheone shares a report from Business Insider: Arthur Ashkin, the world's oldest Nobel Prize winner, [...] has turned the bottom floor of his house into a kind of laboratory where he's developing a solar-energy-harnessing device. Ashkin's new invention uses geometry to capture and funnel light. Essentially, it relies on reflective concentrator tubes that intensify solar reflections, which could make existing solar panels more efficient or perhaps even replace them altogether with something cheaper and simpler. The tubes are "dirt cheap," Ashkin says -- they cost just pennies to create -- which is why he thinks they "will save the world." He's even got his eye on a second Nobel Prize.
Ashkin's lifelong fascination with light has already saved countless lives. He shared the 2018 Nobel Prize in physics for his role in inventing a tiny object-levitating technology called optical tweezers, which is essentially a powerful laser beam that can "catch very small things," as Ashkin describes it. Optical tweezers can hold and stretch DNA, thereby helping us probe some of the biggest mysteries of life. [...] Ashkin has already filed the necessary patent paperwork (he holds at least 47 patents to date) for his new invention, but said he isn't ready to share photos of the concentrators with the public just yet. Soon, he hopes to publish his results in the journal Science. -
Google Says Data is More Like Sunlight Than Oil (businessinsider.com)
Google wants to popularize a more upbeat way of describing data: It's more like sunlight than oil. From a report: Speaking at the World Economic Forum in Davos, Switzerland, on Tuesday morning, Google's chief financial officer, Ruth Porat, said that "data is more like sunlight than oil," adding, "It is like sunshine -- we keep using it, and it keeps regenerating." It's a twist on the well-known phrase "data is the new oil," meaning the world's most valuable resource is information rather than petroleum. Like the oil barons who preceded them, Silicon Valley titans such as Google, Facebook, and Amazon have risen quickly to profit from this new resource and even control its flow. And in another echo of history, regulators are eyeing the industry. -
Amazon Watchers Say the Company Has Accelerated Its Efforts To Sell Its Own Products -- and That's Worrying Regulators Around the World (businessinsider.com)
By selling more products of its own, Amazon is becoming a competitor to the outside manufacturers it hosts on its platform -- and that's worrying regulators around the world. From a report: Governments have rarely tried to rein in Amazon's ambitions, allowing it to avoid most of the recent scrutiny directed at other large tech platforms. But the increased focus on Amazon's house-brand offerings suggests it may now be Amazon's turn. Driving the news: Amazon built a robust business as a participant in its own marketplace when it saw growth stall in stateside e-commerce, which is why holiday shoppers might have seen Amazon-owned brands like Happy Belly for food or Solimo for household goods when they browsed the site last year. It created more "private label" products, from its AmazonBasics line to brands for fashion and furniture, that are in-house versions of things others sell on the site. It struck deals with outside manufacturers to sell their products exclusively. Critics say Amazon uses its sales data to find fruitful areas where it can produce generic versions of already-popular products. -
Disney Quietly Shut Down Babble, the Parenting Blog It Once Acquired For $40 Million (techcrunch.com)
An anonymous reader quotes a report from TechCrunch: Babble, a parenting blog that Disney acquired reportedly for about $40 million to help it target hipster parents, quietly ceased publishing in the middle of December, TechCrunch has learned. "For everything there is a season, and after more than a decade of serving as a community and resource for parents, Babble will be saying goodbye," reads a post from the site's editors. "To all the moms, dads, family, friends, writers, and readers who supported us -- thank you. We are so grateful for the time spent sharing your stories and your lives, through all the ups and downs of raising tiny humans."
When Disney acquired Babble -- originally spun out from a (now-defunct) dating website called Nerve.com -- in 2011, it was part of a bigger push at the media giant to built up a stock of content properties to target younger parents, the kind that turn to online media for parenting advice and inspiration. The idea was that Disney would populate the site with lots of evergreen content aimed at savvy middle class parents -- recent articles included a post on soft-serve pickle-flavored ice cream and kids nailing 80s-style Halloween costumes -- to help it build a connection to these consumers that would lead, over time, to trusting and using and exposing kids to other Disney products as they grew up. But times have changed. The Disney Interactive Media Group that housed Babble doesn't exist as such anymore -- and Babble's two founders, Rufus Griscom and Alicia Volkman, moved on years ago from Disney. -
Google Has a New Review Process For Handling Controversial Projects After Backlash Over Censored Search Product For China (businessinsider.com)
In the wake of reports that Google didn't follow normal procedure in the development of a censored search product for China -- with execs said to have circumvented standard company procedures and shut out important legal and security staffers from deliberations -- the search giant has announced a revamping of its internal review processes. From a report: This week, Google announced that it has established a formal process to review new AI-based initiatives that involve sensitive policy questions. The review structure was announced as a part of the company's six-month update to its AI Principles that CEO Sundar Pichai released in June. According to the report, one hundred reviews have been conducted so far, including a review of its facial recognition technologies for developers -- which the company decided to sideline.
"In a small number of product use-cases -- like a general-purpose facial recognition API -- we've decided to hold off on offering functionality before working through important technology and policy questions," Google wrote. A Google spokesperson told Business Insider that Project Dragonfly was not one of 100 projects referenced in the report and did not face the scrutiny of the newly announced review process. -
Amazon Wants To Curb Selling 'CRaP' Items it Can't Profit On, Like Bottled Water and Snacks: Report (wsj.com)
Amazon is rethinking its strategy around some items it sells which it calls internally "Can't realize a profit" -- or "CRaP" for short, according to the Wall Street Journal. From the report: Inside Amazon, the items are known as CRaP, short for "Can't Realize a Profit." Think bottled beverages or snack foods [Editor's note: the link may be paywalled; alternative source]. The products tend to be priced at $15 or less, are sold directly by Amazon, and are heavy or bulky and therefore costly to ship -- characteristics that make for thin or nonexistent margins. Now, as Amazon focuses more on its bottom line in addition to its rapid growth, it is increasingly taking aim at CRaP products, according to major brand executives and people familiar with the company's thinking.
In recent months, it has been eliminating unprofitable items and pressing manufacturers to change their packaging to better sell online, according to brands that sell on Amazon and consultants who work with them. One example: bottled water from Coca-Cola Co. Amazon used to have a $6.99 six-pack of Smartwater as the default order on some of its Dash buttons, a small device that allows for automatic reordering with a single press. But in August, after working with Coca-Cola to change how it ships and sells the water, Amazon notified Dash customers it was changing that default item to a 24-pack for $37.20. -
Will AWS Be Spun Off Into a Separate Company? (businessinsider.com)
Ammalgam writes from a report via Business Insider: A credible business school professor who correctly predicted that Amazon would buy Whole Foods now says an AWS spinoff is inevitable. Marketing guru Scott Galloway said Monday at Business Insider's IGNITION conference. The move will also help the company placate regulators who are starting to scrutinize its anticompetitive practices, said Scott Galloway, a professor at New York University's Stern School of Business. After the e-commerce giant spins it off, Amazon Web Services (AWS) "will be one of 10 most valuable companies in the world," he said. "The question then becomes, what happens to the old retail-side of Amazon," Galloway added.
Amazon will decide to split off AWS, because it makes a lot of sense and market forces will dictate it, Galloway said. Cloud computing is one of the most important trends taking place in the technology industry, but there's no simple way for investors to profit off it. The three biggest cloud services -- AWS, Microsoft Azure, and Google Cloud -- are all part of much bigger companies whose results only partially reflect their cloud businesses. As the biggest of the bunch, AWS would be a natural to become its own standalone business, he said. And it could be a huge windfall for Amazon shareholders. Depending on how it would be valued and the multiple to earnings that the market would assign to it, AWS by itself could be see a valuation of anywhere from $70 billion to $600 billion, he said. What do you think? Is this possible? -
Will AWS Be Spun Off Into a Separate Company? (businessinsider.com)
Ammalgam writes from a report via Business Insider: A credible business school professor who correctly predicted that Amazon would buy Whole Foods now says an AWS spinoff is inevitable. Marketing guru Scott Galloway said Monday at Business Insider's IGNITION conference. The move will also help the company placate regulators who are starting to scrutinize its anticompetitive practices, said Scott Galloway, a professor at New York University's Stern School of Business. After the e-commerce giant spins it off, Amazon Web Services (AWS) "will be one of 10 most valuable companies in the world," he said. "The question then becomes, what happens to the old retail-side of Amazon," Galloway added.
Amazon will decide to split off AWS, because it makes a lot of sense and market forces will dictate it, Galloway said. Cloud computing is one of the most important trends taking place in the technology industry, but there's no simple way for investors to profit off it. The three biggest cloud services -- AWS, Microsoft Azure, and Google Cloud -- are all part of much bigger companies whose results only partially reflect their cloud businesses. As the biggest of the bunch, AWS would be a natural to become its own standalone business, he said. And it could be a huge windfall for Amazon shareholders. Depending on how it would be valued and the multiple to earnings that the market would assign to it, AWS by itself could be see a valuation of anywhere from $70 billion to $600 billion, he said. What do you think? Is this possible? -
At an All-Hands Meeting, Uber CEO Said The Company Deserves Some Fault After Its Self-Driving Car Killed a Pedestrian (businessinsider.com)
During an all-hands meeting at Uber earlier this week, CEO Dara Khosrowshahi and the head of the self-driving car unit, Eric Meyhofer, were questioned by employees over the culture at the self-driving unit. An anonymous reader writes: They asked about allegations of infighting and dysfunction in the unit prior to a tragic accident that killed a pedestrian, based on Business Insider's newly published investigation. (The investigation found that engineers were pressured to "tune" the self-driving car for a smoother ride in preparation of a big year-end demonstration of their progress, but that meant not allowing the car to respond to everything it saw, real or not.) What followed was a strange couple of minutes in which the executives told odd stories and quoted wrong statistics leading up to Khosrowshahi admitting, several times, "we have screwed up."
[...] Khosrowshahi showed his support of his senior leader by saying some negative things about Business Insider. And then he said, "we did screw up" and that "we are radically changing how we develop, how we test, etcetera. So we've gone through changes. We have screwed up." Sources tell Business Insider that Khosrowshahi had not been paying much attention to the self-driving car unit in his first year because he was so busy fighting fires with Uber's main business, but that this is changing now. On Tuesday, Khosrowshahi indicated as much saying, "A year forward from all the controversy that we saw last year, we are better, stronger. And I think ATG is going through that same journey," he said. -
At an All-Hands Meeting, Uber CEO Said The Company Deserves Some Fault After Its Self-Driving Car Killed a Pedestrian (businessinsider.com)
During an all-hands meeting at Uber earlier this week, CEO Dara Khosrowshahi and the head of the self-driving car unit, Eric Meyhofer, were questioned by employees over the culture at the self-driving unit. An anonymous reader writes: They asked about allegations of infighting and dysfunction in the unit prior to a tragic accident that killed a pedestrian, based on Business Insider's newly published investigation. (The investigation found that engineers were pressured to "tune" the self-driving car for a smoother ride in preparation of a big year-end demonstration of their progress, but that meant not allowing the car to respond to everything it saw, real or not.) What followed was a strange couple of minutes in which the executives told odd stories and quoted wrong statistics leading up to Khosrowshahi admitting, several times, "we have screwed up."
[...] Khosrowshahi showed his support of his senior leader by saying some negative things about Business Insider. And then he said, "we did screw up" and that "we are radically changing how we develop, how we test, etcetera. So we've gone through changes. We have screwed up." Sources tell Business Insider that Khosrowshahi had not been paying much attention to the self-driving car unit in his first year because he was so busy fighting fires with Uber's main business, but that this is changing now. On Tuesday, Khosrowshahi indicated as much saying, "A year forward from all the controversy that we saw last year, we are better, stronger. And I think ATG is going through that same journey," he said. -
NASA 'Will Eventually' Retire Its New Mega-Rocket if SpaceX, Blue Origin Can Safely Launch Their Own Powerful Rockets (businessinsider.com)
NASA is building a giant rocket ship to return astronauts to the moon and, later on, ferry the first crews to and from Mars. But agency leaders are already contemplating the retirement of the Space Launch System (SLS), as the towering and yet-to-fly government rocket is called, and the Orion space capsule that'll ride on top. From a report: NASA is anticipating the emergence of two reusable and presumably more affordable mega-rockets that private aerospace companies are creating. Those systems are the Big Falcon Rocket (BFR), which is being built by Elon Musk's SpaceX; and the New Glenn, a launcher being built by Jeff Bezos' Blue Origin. "I think our view is that if those commercial capabilities come online, we will eventually retire the government system, and just move to a buying launch capacity on those [rockets]," Stephen Jurczyk, NASA's associate administrator, told Business Insider at The Economist Space Summit on November 1. However, NASA may soon find itself in a strange position, since at least one of the two company's systems may beat SLS back to the moon -- and possibly be the first to reach Mars. -
Facebook Now Faces a Massive Backlash. But Will Anything Change? (fortune.com)
Slate argues that Facebook "is a normal sleazy company now," saying the company "obscured its problems and fought dirty against its critics" -- but that now its failings are being publicly aired. And Reason provides yet another example: The Times also reveals that Facebook chose to support FOSTA (and its Senate counterpart, SESTA) -- legislation that guts a fundamental protection for digital publishers and platforms, and makes prostitution advertising a federal crime -- not as a matter of principle but as a political tactic to tar opponents and cozy up to Congressional critics.
Even Steve Wozniak has joined the critics, saying this week that Facebook should "stop putting money before morals," adding later that "I haven't seen them do one real thing." Woz also suggested that Facebook should allow users to export their data so they could upload it onto competing social networks.
Now long-time Slashdot reader pcjunky reports that the same scammy ad has been running on Facebook for a full two months after it was reported. But maybe they're just understaffed? Engadget reports that over the last six months Facebook has discoverd and eliminated 1.5 billion different fake accounts -- which is 200 million more than the 1.3 billion accounts it removed in the previous six months. On the Blind app, one Facebook employee reportedly asked the ultimate question: "Why does our company suck at having a moral compass?"
So where will it all lead? According to Fortune, Senators Chris Coons and Bob Corker "warned Friday that Congress would impose new regulations to rein in Facebook unless the social-media company addresses concerns about privacy and the spread of misinformation on its platform."
But will anything change? -
Facebook Now Faces a Massive Backlash. But Will Anything Change? (fortune.com)
Slate argues that Facebook "is a normal sleazy company now," saying the company "obscured its problems and fought dirty against its critics" -- but that now its failings are being publicly aired. And Reason provides yet another example: The Times also reveals that Facebook chose to support FOSTA (and its Senate counterpart, SESTA) -- legislation that guts a fundamental protection for digital publishers and platforms, and makes prostitution advertising a federal crime -- not as a matter of principle but as a political tactic to tar opponents and cozy up to Congressional critics.
Even Steve Wozniak has joined the critics, saying this week that Facebook should "stop putting money before morals," adding later that "I haven't seen them do one real thing." Woz also suggested that Facebook should allow users to export their data so they could upload it onto competing social networks.
Now long-time Slashdot reader pcjunky reports that the same scammy ad has been running on Facebook for a full two months after it was reported. But maybe they're just understaffed? Engadget reports that over the last six months Facebook has discoverd and eliminated 1.5 billion different fake accounts -- which is 200 million more than the 1.3 billion accounts it removed in the previous six months. On the Blind app, one Facebook employee reportedly asked the ultimate question: "Why does our company suck at having a moral compass?"
So where will it all lead? According to Fortune, Senators Chris Coons and Bob Corker "warned Friday that Congress would impose new regulations to rein in Facebook unless the social-media company addresses concerns about privacy and the spread of misinformation on its platform."
But will anything change? -
Alaska's Universal Basic Income Doesn't Increase Unemployment (businessinsider.com)
With Alaska's gubernatorial election coming up, Business Insider brings up a report from earlier this year which finds that the Alaska Permanent Fund Dividend -- the only large-scale universal basic income program in the U.S. -- doesn't increase unemployment like many feared. An anonymous reader shares the report: The vast majority of Alaska's roughly 740,000 citizens support the dividend, which gives virtually every citizen an annual check of about $1,000 to $2,000 (that's $4,000 to $8,000 for a family of four), and both political parties in the state are in favor. Alaskans' feelings about this universal cash transfer are supported by the findings of a working paper published in February that was written by University of Chicago Harris School of Public Policy professor Damon Jones and University of Pennsylvania School of Public Policy and Practice professor Ioana Marinescu -- the annual dividend does not realize fears that such a program would lead people to quit their jobs, lowering employment.
An additional $8,000 for a family is certainly not going to replace a livable income, but, as Jones and Marinescu noted in their paper, studies around a cash assistance experiment in the 1970s, lottery winnings, and a permanent fund dividend for the Eastern Band of Cherokee Indians reduced earned income, and critics of any universal basic income programs have pointed to such findings as proof that anything on a larger scale would be a disaster. But Jones and Marinescu found instead that the larger scale of the program is what allows it to work, and not dissuade people out of the work force. More specifically, Jones and Marinescu determined that part-time employment increased by 17% only in the non-tradable sector (jobs whose output isn't traded internationally), and that overall employment wasn't affected because more spending money results in more demand, and thus more jobs. -
Lime Recalls 2,000 Scooters After Reports of Some Catching Fire (businessinsider.com)
Lime has recalled 2,000 of its electric scooters from the streets of Los Angeles, San Diego, and Lake Tahoe, the company said Wednesday, after the Washington Post contacted it about some catching on fire. From a report: In a statement, Lime said it was investigating the "unconfirmed" reported and had pulled the vulnerable models, manufactured by the Chinese company Segway Ninebot, from circulation. "At no time were riders or members of the public put at risk," Lime said. "Unfortunately, despite our efforts, we've recently received an unconfirmed report that another Segway Ninebot scooter model may also be vulnerable to battery failure, which we are currently investigating." Until the problem is solved, scooters will only be charged in Lime facilities and not available to "juicers," people who are paid by the company charge scooters after-hours. These facilities will be monitored 24/7, the company said, and all scooters in Lime's fleet, regardless of manufacturer, will undergo a "new daily diagnostic training program." -
Reporter Posed as Cambridge Analytica To Run Political Ads on Facebook. Facebook, To No One's Surprise, Failed To Catch That They Were Frauds. (businessinsider.com)
From a report: Facebook's new political ad transparency tools allowed Business Insider to run adverts as being "paid for" by Cambridge Analytica, the political consultancy that dragged Facebook into a major data scandal this year. The investigation demonstrates that political advertising on Facebook is still open to manipulation by bad actors, even with greater efforts at transparency. This is despite commitments from chief executive Mark Zuckerberg to solve the company's misinformation problem. Vice first reported last week that the Facebook political ads tool could be manipulated, with the publication securing approval to buy fake Facebook ads on behalf of US Vice President Mike Pence, terrorist group ISIS, and 100 US senators. Business Insider carried out a similar test, setting up false political ads that were captioned as being "paid for by Cambridge Analytica," the defunct political advertising firm which harvested Facebook data and weaponized it during the 2016 US election. Cambridge Analytica is banned from Facebook and has gone into administration. -
Tesla Reports Third-Quarter Profit That Beats Market Expectations (cnbc.com)
Rei writes: When Tesla announced late last year that it was targeting sustained profitability in the second half of 2018, reaffirming this target throughout the year, the markets reacted with skepticism. Indeed, despite repeated insistence that the company had no need for a capital round, news analysts have treated the concept of Tesla dilution to raise more capital as inevitable and urgent to pay off convertible bonds next spring, even suggesting insidious theories that the reason it hadn't was that it "couldn't."
Well, today Tesla put the doubts to rest with a blockbuster Q3 report -- not simply eking out a profit and small free cash flow growth, but $2.92 per-share profit and $881 million free cash flow -- almost raising the entire value of their convertible bond debt in a single quarter. While many were skeptical about Tesla's claims that it would go from near zero profit margin on Model 3s to their claimed target of 15%, Tesla instead hit a 20% margin on the Model 3 (now the highest-revenue car in the U.S.), with a 25.8% overall automotive gross margin. This was all achieved with only $52 million worth of zero-emission vehicle credits claimed this quarter. While Tesla bears will likely claim that this quarter was a one-off that won't be repeated, Tesla reiterates guidance for sustained profitability from herein, barring a force majeure event. -
Former Students Say Steve Wozniak's $13,200 Coding Bootcamp Is 'Broken' and Sometimes Links To Wikipedia (9to5mac.com)
Last year, Apple co-founder Steve Wozniak announced a coding program called Woz U that's designed with the goal of offering an affordable education. "Our goal is to educate and train people in employable digital skills without putting them into years of debt," Wozniak said last fall. "People often are afraid to choose a technology-based career because they think they can't do it. I know they can, and I want to show them how."
Now that a round of students have been through the 33-week program, a number of problems have appeared. Former student, Bill Duerr, called the program "broken," and that "lots of times there's just hyperlinks to Microsoft documents, to Wikipedia." 9to5Mac reports: "Duerr said typos in course content were one of many problems. So-called 'live lectures' were pre-recorded and out of date, student mentors were unqualified, and at one point, one of his courses didn't even have an instructor," reports CBS. CBS heard from over 24 current and former students and employees that reiterated Duerr's experiences. Instead of a quality program, Duerr said Woz U was comparable to an ultra expensive e-book: "'I feel like this is a $13,000 e-book,' Duerr said. While it was supposed to be a program written by one of the greatest tech minds of all time, 'it's broken, it's not working in places, lots of times there's just hyperlinks to Microsoft documents, to Wikipedia,' he said."
A former Woz U enrollment counselor said that at times he had to do things that didn't feel right: "Asked whether he regrets working for Woz U, Mionske said, 'I regret in the aspect to where they're spending this money for, it's like rolling the dice. [...] But on the reverse side, I have to support my family.'" According to Business Insider, Steve Wozniak said that he's "not involved" in the "operational aspects" of Woz U and doesn't know anything about the report this morning. -
Amazon Plants Fake Packages In Delivery Trucks As Part of Undercover Ploy To 'Trap' Drivers Stealing (businessinsider.com)
An anonymous reader quotes a report from Business Insider: Amazon uses fake packages to catch delivery drivers who are stealing, according to sources with knowledge of the practice. The company plants the packages -- internally referred to as "dummy" packages -- in the trucks of drivers at random. The dummy packages have fake labels and are often empty.
Here's how the practice works, according to the sources: During deliveries, drivers scan the labels of every package they deliver. When they scan a fake label on a dummy package, an error message will pop up. When this happens, drivers might call their supervisors to address the problem, or keep the package in their truck and return it to an Amazon warehouse at the end of their shift. Drivers, in theory, could also choose to steal the package. The error message means the package isn't detected in Amazon's system. As a result, it could go unnoticed if the package were to go missing. "If you bring the package back, you are innocent. If you don't, you're a thug," said Sid Shah, a former manager for DeliverOL, a courier company that delivers packages for Amazon. -
Trump, Seeking To Relax Rules on US Cyberattacks, Reverses Obama Directive (wsj.com)
President Trump has reversed an Obama-era memorandum dictating how and when the U.S. government can deploy cyberweapons against its adversaries, in an effort to loosen restrictions on such operations [Editor's note: the link may be paywalled; alternative source], WSJ reports. From the report: Mr. Trump signed an order on Wednesday reversing the classified rules, known as Presidential Policy Directive 20, that had mapped out an elaborate interagency process that must be followed before U.S. use of cyberattacks, particularly those geared at foreign adversaries. The change was described as an "offensive step forward" by an administration official briefed on the decision, one intended to help support military operations, deter foreign election influence and thwart intellectual property theft by meeting such threats with more forceful responses. The Trump administration has faced pressure to show that it is taking seriously national-security cyberthreats -- particularly those that intelligence officials say are posed by Moscow. -
In America's Big Tech Cities, More People Are Now Living In Their Vehicles (cbsnews.com)
An anonymous reader quotes CBS MoneyWatch: The number of people residing in campers and other vehicles surged 46 percent over the past year, a recent homeless census in Seattle's King County, Washington found. The problem is "exploding" in cities with expensive housing markets, including Los Angeles, Portland and San Francisco, according to Governing magazine. The problem of vehicle residency is national in scope, although its impact may be more "acutely felt in urban areas where space is more limited," said Sara Rankin, an assistant professor law at Seattle University and the director of Homeless Rights Advocacy Project, in an email to CBS MoneyWatch.
"Amazon, Microsoft and other big tech companies are in the Seattle area," notes Zero Hedge, adding "It is a region that is supposedly 'prospering', and yet this is going on."
Back in Silicon Valley, one Google employee slept in a truck in Google's parking lot for two years -- allowing him to save at least $48,000 that he would've paid in rent -- though many vehicle-dwellers apparently have non-technical jobs as plumbers, janitors, and even teachers. "A fair number of the 'vehicular homeless' in Silicon Valley are employed but are unable to find affordable housing," reports CBS, citing an AP article last November about "Silicon Valley's car people".
"Lines of RVs can be found near the headquarters of tech heavyweights such as Apple, Google and Hewlett-Packard." -
Amazon Suffers Glitches at the Start of Prime Day (techcrunch.com)
It's not just you. Amazon Prime Day started 15 minutes ago, and so far, it's not going well for Amazon. From a report: The landing page for Prime Day does not work. When most links are clicked, readers are sent to an error page or to a landing page that sends readers back to the main landing page. Direct links to the product pages, either from outside links or the single product placement on the landing page, seem to work fine. This is a huge blow to Amazon and its faux holiday Prime Day. The retailer has been pushing this event for weeks and there are some great deals to be had. It's not a good look for the world's largest retailer. Both the desktop website and mobile app are facing glitches, users said. Prime Day, which began just now, is a 36-hour shopping event. CNBC reports: Some users saw an error page featuring the "dogs of Amazon" and were never able to enter the site. Some got caught in a loop of pages urging them to "Shop all deals." Clicking the entry link for a specific category returned the user to the first page urging them to "Shop all deals." Some users successfully added items to their cart, only to receive an error message when trying to checkout and complete the purchase. Business Insider reports that several customers are threatening Amazon that they would cancel their Prime membership if the company is unable to resolve the glitches soon. Bloomberg offers some context on the significance of the any outrages on Amazon's website today: Trouble on the site spiked when the event began at 3 p.m. Eastern time, according to Downdetector.com, which monitors web trouble. Shoppers were expected to spend $3.4 billion on the site during the event, up more than 40 percent from a year earlier, according to Coresight Research. -
Owning an iPhone is the Number-One Way To Guess if You're Rich or Not, Research Finds (businessinsider.com)
An anonymous reader shares a report: In the United States, if you have an Apple iPhone or iPad, it's a strong sign that you make a lot of money. That's one of the takeaways from a new National Bureau of Economic Research working paper from University of Chicago economists Marianne Bertrand and Emir Kamenica. "Across all years in our data, no individual brand is as predictive of being high-income as owning an Apple iPhone in 2016," the researchers wrote. There are details and caveats to the research, but the economists found that owning an iPhone gave them a 69% chance to correctly infer that the owner was "high-income," which they defined as being in the top quartile of income for households of that type -- like single adult or couple with dependents, for example. -
EU Polls The Public About Abandoning Daylight Savings Time (europa.eu)
"Following a number of requests from citizens, from the European Parliament, and from certain EU Member States, the Commission has decided to investigate the functioning of the current EU summertime arrangements and to assess whether or not they should be changed."
The EU has launched an official "online consultation" seeking input from the public. Long-time Slashdot reader mitch0 writes: The consultation was started after some member states expressed the opinion that the daylight saving time should be abolished within the EU. There were some local motions in member countries as well, but these cannot really proceed without full coordination with all member states.
So far it seems that most of those wanting to end the daylight-saving change would stick to summer time all-year round, but the questionnaire has a specific question about this issue so a more representative result is expected after the survey is closed in the middle of August...
Citizens can express their opinion about the summer time change by filling out a short online survey. -
EU Polls The Public About Abandoning Daylight Savings Time (europa.eu)
"Following a number of requests from citizens, from the European Parliament, and from certain EU Member States, the Commission has decided to investigate the functioning of the current EU summertime arrangements and to assess whether or not they should be changed."
The EU has launched an official "online consultation" seeking input from the public. Long-time Slashdot reader mitch0 writes: The consultation was started after some member states expressed the opinion that the daylight saving time should be abolished within the EU. There were some local motions in member countries as well, but these cannot really proceed without full coordination with all member states.
So far it seems that most of those wanting to end the daylight-saving change would stick to summer time all-year round, but the questionnaire has a specific question about this issue so a more representative result is expected after the survey is closed in the middle of August...
Citizens can express their opinion about the summer time change by filling out a short online survey. -
Facebook Cancels Program To Deliver Internet By Aquila Drones (ieee.org)
Wave723 shares a report from IEEE Spectrum: Facebook's plans to beam high-speed Internet from enormous solar-powered drones in the stratosphere appear to be in disarray. Two key engineers behind its Aquila drones have left the company, and it recently cancelled plans for a secret high-altitude flight campaign at Spaceport America, possibly because Facebook no longer has any aircraft available to deploy.
A trove of emails between Facebook and Spaceport America, obtained under New Mexico public records law and first reported by Business Insider, details the painstaking process of turning a site for rockets and spaceplanes into a testbed for some of the largest drones in the world. -
Amazon Workers Facing Firing Can Appeal To a Jury of Their Co-Workers (bloomberg.com)
An anonymous reader quotes a report from Bloomberg: Jane was working in Amazon's Seattle headquarters when she was asked to a meeting with her manager and a human resources representative. They gave her a document outlining concerns about her work performance and spelled out three choices. She could quit and receive severance pay, spend the next several weeks trying to keep her job by meeting certain performance goals, or square off with her manager in a videoconference version of the Thunderdome, pleading her case with a panel of co-workers while her boss argued against her. Jane, who asked that her real name not be used to discuss a personal matter, chose the last one.
Amazon is borrowing a page from union grievance processes that don't apply to most corporate employees. But only about 30 percent of those who appeal their manager's criticisms prevail, meaning they can keep their jobs or seek new ones within the company with different bosses, according to people familiar with the matter. Eighteen months after its debut, the hearing process has created resentment and raised questions about fairness, according to current and former workers as well as attorneys familiar with their situations. "It's a kangaroo court," says George Tamblyn, a Seattle employment lawyer who helped one former Amazon worker plan her appeal earlier this year. "My impression of the process is it's totally unfair." According to a person familiar with the process, the workers who fail to make their case and get their job back can still choose between severance pay or a performance-improvement plan. The program, called "Pivot," was started last year.
Here's what Amazon has to say on the matter: "Pivot is a uniquely Amazonian program that was thoughtfully designed to provide a fair and transparent process for employees who need support. When employees are placed in Pivot, they have the option of working with their manager and HR to improve with a clear plan forward, of leaving Amazon with severance, or of appealing if they feel they shouldn't be in the program. Just over a year into program, we're pleased with the support it offers our employees and we're continuing to iterate based on employee feedback and their needs." -
Amazon Is Banning People For Making Too Many Returns (businessinsider.com)
Amazon -- which for years has maintained the standard for free returns online -- might now ban users for making too many returns. From a report:The Wall Street Journal on Tuesday documented complaints that the e-commerce giant had barred customers who had returned items. Amazon apparently failed to alert the customers that they had returned too many items before the bans. The Journal spoke with two people and cited dozens more online who said they had been barred from Amazon, as well as others who received emails from the company after returning some items. The two people who spoke with The Journal seem to be part of a wave of hundreds of people who were barred from Amazon in late March and early April, as previously reported by Business Insider. -
Amazon Is Banning People For Making Too Many Returns (businessinsider.com)
Amazon -- which for years has maintained the standard for free returns online -- might now ban users for making too many returns. From a report:The Wall Street Journal on Tuesday documented complaints that the e-commerce giant had barred customers who had returned items. Amazon apparently failed to alert the customers that they had returned too many items before the bans. The Journal spoke with two people and cited dozens more online who said they had been barred from Amazon, as well as others who received emails from the company after returning some items. The two people who spoke with The Journal seem to be part of a wave of hundreds of people who were barred from Amazon in late March and early April, as previously reported by Business Insider. -
Google's 'Duplex' System Will Identify Itself When Talking To People, Says Google (businessinsider.com)
Google's "Duplex" AI system was the most talked about product at Google I/O because it called into question the ethics of an AI that cannot easily be distinguished from a real person's voice. The service lets its voice-based digital assistant make phone calls and write emails for you, causing many to ask if the system should come with some sort of warning to let the other person on the line know they are talking to a computer. According to Business Insider, "a Google spokesperson confirmed [...] that the creators of Duplex will 'make sure the system is appropriately identified' and that they are 'designing this feature with disclosure built-in.'" From the report: Here's the full statement from Google: "We understand and value the discussion around Google Duplex -- as we've said from the beginning, transparency in the technology is important. We are designing this feature with disclosure built-in, and we'll make sure the system is appropriately identified. What we showed at I/O was an early technology demo, and we look forward to incorporating feedback as we develop this into a product."
Google CEO Sundar Pichai preemptively addressed ethics concerns in a blog post that corresponded with the announcement earlier this week, saying: "It's clear that technology can be a positive force and improve the quality of life for billions of people around the world. But it's equally clear that we can't just be wide-eyed about what we create. There are very real and important questions being raised about the impact of technology and the role it will play in our lives. We know the path ahead needs to be navigated carefully and deliberately -- and we feel a deep sense of responsibility to get this right." In addition, several Google insiders have told Business Insider that the software is still in the works, and the final version may not be as realistic (or as impressive) as the demonstration. -
Jeff Bezos Says He Liquidates a $1 Billion of Amazon Stock Every Year To Pay For His Rocket Company Blue Origin (businessinsider.com)
Amazon CEO Jeff Bezos spends a tiny fraction of his net worth to fund Blue Origin, the aerospace company he started in 2000. From a report: For a man worth $127 billion, that tiny fraction amounts to $1 billion a year, which he gets by liquidating Amazon stock, Bezos said at an Axel Springer awards event in Berlin, Germany, hosted by Business Insider's US editor-in-chief, Alyson Shontell. "The only way I can see to deploy this much financial resource is by converting my Amazon winnings into space travel," he said in an interview with Axel Springer CEO Mathias Dopfner. "Blue Origin is expensive enough to be able to use that fortune." Bezos said he planned to continue funding the company through that annual tradition long into the future. Bezos famously has numerous projects. He runs Amazon, owns The Washington Post, and is working on turning a mansion in Washington, DC, into a single-family home, to name a few. None of these, he said, are as relevant or as worthy of his money as Blue Origin, which he called "the most important work I'm doing." -
Finland Is Killing Its Basic Income Experiment (businessinsider.com)
tomhath shares a report: Since the beginning of last year, 2000 Finns are getting money from the government each month -- and they are not expected to do anything in return. The participants, aged 25-58, are all unemployed, and were selected at random by Kela, Finland's social-security institution. Instead of unemployment benefits, the participants now receive $690 per month, tax free. Should they find a job during the two-year trial, they still get to keep the money. While the project is praised internationally for being at the cutting edge of social welfare, back in Finland, decision makers are quietly pulling the brakes, making a U-turn that is taking the project in a whole new direction. "Right now, the government is making changes that are taking the system further away from a basic income," Kela researcher Miska Simanainen told the Swedish daily Svenska Dagbladet. -
Amazon Employee Explains the Poor Working Conditions of An Amazon Warehouse
Earlier this week, James Bloodworth, a former UK Amazon employee that worked undercover in the "fulfillment center" for six-months, released a book detailing the mistreatment of warehouse employees at the commerce company. He described the work culture as a prison after discovering that Amazon warehouse staff were peeing in bottles to avoid taking too many breaks. Since the report first broke, many Amazon employees have come out to share their thoughts on the working conditions, including one Reddit user who claims that "the post is pretty spot on": They don't monitor bathroom breaks, but [your] individual rate (or production goal) [doesn't] account for bathroom breaks, or... let's say there is a problem like you need [two] of something and there's only one left, well you have to put on your "andon"... wait for someone to come "fix" for you, all the while your rate is dropping. The [two] most common reasons [people] get fired are not hitting rate, and attendance. They don't really try to help you hit rate, they just fire and replace.
My first week there [two] [people] collapsed from dehydration. It's so [commonplace] to see someone collapse that nobody is even shocked anymore. You'll just hear a manager complain that he has to do some report now, while a couple of new [people] try to help the guy (veterans won't risk helping [because] it drips rate). No sitting allowed, and there's nowhere to sit anywhere except the break rooms. Before the robots (they call them kivas) pickers would regularly walk 10-15 miles a day, now it's just stand for 10-12 hours a day. [People] complain about the heat all the time but we just get told 80 degrees (Fahrenheit obviously) is a safe working temp. [Sometimes] they will pull out a thermometer, but even when it hits 85 they just say it's fine. There's been deaths, at least one in my building... Amazon likes to keep it all hush hush. Heard about others, you can find the stories if you search for it, but Amazon does a good job burying it... Amazon has denied the allegations, saying: "Amazon ensures all of its associates have easy access to toilet facilities which are just a short walk from where they are working. Amazon provides a safe and positive workplace for thousands of people across the UK with competitive pay and benefits from day one. We have not been provided with confirmation that the people who completed the survey worked at Amazon and we don't recognize these allegations as an accurate portrayal of activities in our buildings." -
Employees Who Worked at YouTube Say Violent Threats From Volatile 'Creators' Have Been Going on For Years (businessinsider.com)
Anonymous readers share a report: YouTube managers had no way to predict Nasim Aghdam would go on a bloody rampage, but they had plenty of reasons to fear that someone like her might one day show up, say former employees. Aghdam was the 38-year-old, disgruntled YouTube video creator who arrived at the company's San Bruno, California, headquarters on April 3 and began blasting away with a 9mm handgun. She wounded three staffers before she killed herself. Police say leading up to the shooting Aghdam, who was from San Diego, believed YouTube sought to censor her and ruin her life.
This kind of violence is unprecedented in YouTube's 13-year-history, though Aghdam's anger and paranoia aren't unique among the millions of people who create and post videos to the site, according to five former YouTube employees. In exclusive interviews, they told Business Insider that going back to the service's earliest days, frustrated creators -- seething over one of YouTube's policy changes or the other -- have threatened staffers with violence. Typically the threats were delivered via email. At least once, a video creator confronted a YouTube employee face-to-face and promised he would "destroy" him. -
Hackers Stole a Casino's High-Roller Database Through a Thermometer in the Lobby Fish Tank (businessinsider.com)
From a report: Nicole Eagan, the CEO of cybersecurity company Darktrace, told the WSJ CEO Council in London on Thursday: "There's a lot of internet of things devices, everything from thermostats, refrigeration systems, HVAC [air conditioning] systems, to people who bring in their Alexa devices into the offices. There's just a lot of IoT. It expands the attack surface and most of this isn't covered by traditional defenses."
Eagan gave one memorable anecdote about a case Darktrace worked on where an unnamed casino was hacked via a thermometer in a lobby aquarium. "The attackers used that to get a foothold in the network. They then found the high-roller database and then pulled that back across the network, out the thermostat, and up to the cloud," she said.