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Symantec Launches Anti-Spyware Beta

daria42 writes "Symantec has launched the beta test version of its anti-spyware application, which will be sold from June as part of Norton Internet Security 2005. The company's Norman Kohlberger said the main aim of the new combined product was to make PC security as easy as possible for the end user. 'The computer is not a toy anymore. It has turned into a toaster and microwave -- it has become an integral part of the home environment,' he said. 'We have to reduce the complexity. People do not want privacy software, firewall, antivirus, spyware, adware and blended threats. The average individual is saying I don't want this anymore. Just fix it. What we are doing is reducing the complexity.'"

319 comments

  1. Challenge by mfh · · Score: 4, Insightful

    Here is what I want to know: Why is Symantec forking their projects into Spyware on one side, virus protection on the other, firewall on the other, subscription on the other? Why don't they have these services in one package?

    I'll tell you why. They want to make more money off of this. Each and every service that Symantec provides is a de facto necessity to windows users, whether they get the services from Symantec or from some other company.

    My challege to a startup out there: Create a complete Windows package that protects users, AND charge very little money for it.

    --
    The dangers of knowledge trigger emotional distress in human beings.
    1. Re:Challenge by mattspammail · · Score: 1

      Too many people they had to pass on hiring. They want all the brilliant virus, spyware, adware writers on their team.

      --
      Now accepting PayPal donations!
    2. Re:Challenge by AviLazar · · Score: 2, Informative

      I used to use Symantec - for many years...even before when it was Dr. Nortons. Now it just plain sucks. It kept crashing on my XP laptop. Crashed ony my parents laptop. That and even before then, Norton Antivirus would not always turn on when the computer powered up...and everything would turn it off. My cousin just got McAfee internet security - came with virus, spameware, adblock, and more.

      Right now I use CA eTrust virus and MS AntiSpyware.

      --

      I mod down so you can mod up. Your welcome.
    3. Re:Challenge by hendridm · · Score: 2, Interesting

      I don't think they need to charge "very little money," but $64 is a little steep for me considering it comes with only a year of updates.

      I'd pay $64 for protection for the lifetime of the OS (which is what, ~4 years?) or a pure subscription of say ~$15/year.

      I, too, don't like the separate products. And I don't understand what took them so damn long to include protection from spyware and other malware. I want it a part of Norton anti-virus - one program running that protects me, as you said. I think Symantec is late in the game on this, and they're entering a market that has free alternatives in it. I say add the functionality to NAV for free so your core product doesn't become irrelevant. To me, spyware should be treated as a virus (with the exception of maybe asking me if I want it quarantined instead of doing it automatically as with viruses).

    4. Re:Challenge by Anonymous Coward · · Score: 2, Informative

      1) Zonealarm
      2) Ad-aware
      3) Spybot
      4) AVG Free edition

      Never had a virus or spyware problem.

    5. Re:Challenge by Errtu76 · · Score: 3, Insightful

      Why don't they have these services in one package?

      I'll tell you why. They want to make more money off of this.

      No way! Really? Wow, yeah you're right. Everything falls into place now. No wonder MS didn't bundle Office with their OS. It's all some devilish scheme to create profit!

    6. Re:Challenge by slaker · · Score: 1

      There is some truth to the complexity argument. A lot of my customers will buy "Norton Internet Security" or the equivalent from McAffee without understanding what they do. Once those programs are installed, they find the regular security warnings, queries to set firewall behavior and general frustration that they STILL have problems with viruses, spyware and trojans are all far too much to deal with.

      I uninstall the "all in one" security packages whenever I see them.

      --
      -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
    7. Re:Challenge by dlZ · · Score: 2, Informative

      I see a lot of machines come in without Internet access and Symantec's firewall offering on the machine. Can't uninstall any of the Norton products, so have to remove them by hand. Magically, the wonderful wide Interweb comes back for the customer to install spyware till their heart is complete. Install Zonealarm or enable the Windows built in firewall, no issues.

      Run Antivir or ClamAV, find way too many copies of Klez or something else Norton AV should have caught.

      Customer goes home, immediatly installs Norton again even though we warn them not to, machine is back in the shop two days later because it's broken again.

      I can only wonder what their anti-spyware software will do.

      --
      rm -rf ./evidence @ punkcomp
    8. Re:Challenge by Vague+but+True · · Score: 1
      Not all people have problems with Norton. I run Norton's total security on my XP laptop and have had no problems. Norton total security has anti-virus, pop-up blocker, and a firewall (Spy-bot and Adware handle spyware for me).

      Perhaps the problem wasn't Norton, but something else on the laptop.

      --

      I'm not a doctor, but I play one in bed.

    9. Re:Challenge by lanswitch · · Score: 2, Insightful

      the fact that symantec wants to earn money by selling products is inherent to them being a company. so what's your point?

    10. Re:Challenge by Ucklak · · Score: 1

      Why just not move away from the Microsoft platform altogether?

      --
      if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
    11. Re:Challenge by Anarke_Incarnate · · Score: 3, Insightful

      No ability to tell if there was an underlying security risk either. Saying you just use common sense is covering up for macho bravado about your own foolishness. Get an antivirus and a firewall before you infect all the other nits out there who don't know any better. You should, you are just being lazy about it.

    12. Re:Challenge by westyvw · · Score: 1

      Ill be modded down, I dont care,. But I hope they dont. I would rather see windows go away. The products exist already: Linux, BSD, and MacOS. Make the windows go away and the problem almost dissapears.

      If these products succeed, we will have to endure many more years of windows.

    13. Re:Challenge by bugninja · · Score: 0

      I've personally removed Symantec products from several computers, even ones where it came pre-installed, for just this reason - It's become a bloated piece of JUNK. Some computers can barely run with it installed, others have major problems in Outlook sending messages, then there are those that can never shut down their computer properly because ccApp never ends.

      I'm embarrassed that I made it my main recommendation for so many years.

      I've had good luck with GRISoft.com both free for home and paid commercial versions.

      --
      Only victims make excuses
    14. Re:Challenge by AviLazar · · Score: 1

      What do you mean you can't uninstall any of the Norton products? I have always been able to uninstall them.

      Obviously there is the uninformed person, and they will probably remove Norton and then install something else - which is bad. It is not Nortons (or Windows) fault, however. They put something in place to protect the customer - the customer does not like it and wants to swap (its the customers own fault if something goes bad). Personally, whenever I get a computer - I reformat it, install all the stuff I want (i will d/l a fresh copy from the net). Then once my computer has my virus protection, anti-spyware, firewall, and browser/email client I will connect it to the net.

      Norton has a good name, unfortunately the product they sell has deteriorated. I actually like McAfee ALMOST more...really I don't. My cousin did not register his McAfee in time and the computer got super-p0wn3d. (i had to end up reformatting). McAfee requires registration through I.E., which was p0wn3d by some nasty viruses/spyware. I even put in FireFox (i had it on disk) and that was instantly p0wn3d. The only way to get McAfee running was not working - kinda lame.

      --

      I mod down so you can mod up. Your welcome.
    15. Re:Challenge by div_2n · · Score: 1

      I've administered quite a few AV solutions and I can say without a doubt that the one that has provided the best results with the least amount of pain has been CA eTrust. It just works.

      Symantec isn't worth the time it takes to recycle their documentation IMO. Not to mention that their software just can't manage to work with Thunderbird mail files. eTrust has no problem that I've seen. And if you do a competitive upgrade from Symantec, you can get a 3 year antivrus subscription pretty cheap -- between $30 and $50 dollars. I got 7 licenses for about $35 a piece or something like that including shipping.

    16. Re:Challenge by AviLazar · · Score: 2, Interesting

      Norton probably has few problems on most computers except:

      The disabling of Norton is a known issue. Many viruses target Norton first.

      This affected one Dell Inspiron 9100, another Dell (i forget the model, but it was bought in October 2004, same as the Inspiron 9100), a Toshiba S901, and a AMD 2200 Desktop. My co-worker (a very bright systems engineer) also has seen Norton deteriorate over the years. I used to love Norton, used it for years. I would recommend it to everyone - and on occasion when it was disabeled I figured "oh some virus got me" or some such thing. But eventually it got to be too much. It was so bad that right after installation, after each boot-up i would get crazy errors due to Norton.

      --

      I mod down so you can mod up. Your welcome.
    17. Re:Challenge by b0bby · · Score: 1

      At home I run W2K (auto update) behind ipcop, and every 6 months or so I do an online virus check - never had a virus. With a simple firewall and common sense most of the other problems don't appear.

    18. Re:Challenge by dlZ · · Score: 1

      These are machines normally so screwed up with spyware and other misc crap that nothing really works properly. And if an uninstaller isn't going to work, it's always the Norton's one. And that's even after cleaning up spyware and/or viruses. I own a PC repair shop, so we get some seriously screwed up machines in, yet people refuse to let us just reinstall Windows, they want it recovered, no matter the cost. (And yes, that's even after explaining that they won't lose and documents and that doing a backup and re-install for them will cost a third of the price.)

      --
      rm -rf ./evidence @ punkcomp
    19. Re:Challenge by stinkythumbs · · Score: 1

      If you RTFA, it says, "the main aim of the new combined product"....meaning it has Firewall AND Antivirus AND AntiSpyware in one package.

      <URL:http://www.symantec.com/sabu/nis/nis_pe/>

      You might want to try a new challenge, like challenging Slashdot posters to google before they type.

      --
      I wish I had more hands so I could give this post 4 thumbs down!
    20. Re:Challenge by slashalive · · Score: 0

      If Microsoft bundled Office with Windows, they'd get sued and would end up paying a shitload of money for that. That is why.

      Offcourse, they could give out Windows XP with Microsoft Office on it, and gain complete and unmatched domination in the Office-products market.

    21. Re:Challenge by carpltunl · · Score: 0

      Of course a knowledgable user can tell if they have been infected with a virus or spyware!

      What irritates me these days is that no one makes the effort to tell how to get rid of the things anymore. (This seems especially true with spyware.) They just say, "Run an Anti-Spyware program." or "Run an Anti-Virus scan.".

      --


      Mama, I got 'dem ole cosmic blues again.
    22. Re:Challenge by tonsofpcs · · Score: 1

      Ummm... they do offer a combined package (pc) (mac).

    23. Re:Challenge by AviLazar · · Score: 1

      I am not that proficient in Linux that I would feel comfortable moving on to it fully. Maybe if i played with it (on my desktop) for a while, but without a real need I just don't seem to have the motivation.

      Besides, I do play a lot of games and like to be able to use those games without any problems. Or worry if my video card has the driver, etc. When Linux becomes a bit more mainstream then i will be able to justify doing it... Another issue, I need to be able to maintain Windows for compatability with work (i do a lot of work at home)

      --

      I mod down so you can mod up. Your welcome.
    24. Re:Challenge by Anonymous Coward · · Score: 0

      My challege to a startup out there: Create a complete Windows package that protects users, AND charge very little money for it.

      The number one variable in your statement is "very little money". What you might consider expensive, another person would consider reasonable. I think Symantec's Internet Security package is priced just right. It's not a big expense in my budget, although it could be one in yours.

      After spending major bucks for the computer, Photoshop, Acrobat Professional, and Office, $70 is a drop in the bucket. I would guess most of you have wasted that much or more on senseless games.

    25. Re:Challenge by Feanturi · · Score: 1

      Well, that same user is going to have the same problem with other firewalls too. They don't read the pop-up that asks them if they want to block IE, they just panic and click somewhere, next thing they know their internet is 'broken'. I'm not defending Norton, it sucks, but the user sucks harder and that's why it even exists.

    26. Re:Challenge by AviLazar · · Score: 1

      Well I can understand the recovery. If I have important documents (like financial documents, family photos, etc) and they are not backed up - I may be willing to pay through the nose to keep them (especially if I can afford them).

      --

      I mod down so you can mod up. Your welcome.
    27. Re:Challenge by tonsofpcs · · Score: 1

      If these products succeed, we will have to endure many more years of windows.
      How do you figure?

    28. Re:Challenge by Anonymous Coward · · Score: 0

      LINUX!

    29. Re:Challenge by RealityMogul · · Score: 1

      Yeah, well maybe I should have put a disclaimer in my message. I am a programmer, and have been for about 15 years.

    30. Re:Challenge by Marthisdil · · Score: 1

      spybot at LEAST

      Cept Spybot misses a ton of stuff that MS Anti-spyware doesn't. To be perfectly clean, you need to run AdAware, Spybot, and at least MS Anti-spyware. I'll likely include Norton's (if it finds additional stuff that those 3 don't find).

      It's a sad thing. MS catches stuff AdAware and Spybot miss, AdAware and Spybot catch stuff that MS and the other miss....It's almost dumb.

    31. Re:Challenge by kyojin+the+clown · · Score: 1
      i agree fully with this. Symantec gives me no feeling of security whatsoever. a friend of mine had norton 2004 on his box, started acting strangely, so i put AVG on there and it pulled up two or three infected files, that would have been on his machine for months, if not years, yet norton never spotted them.

      what i would like is a virus scanner where i can install the central management software on a linux box, and have a windows client connect to this for updates etc. some companies suggest they might be able to do this, although are a little vague, and i dont know enough about linux to be satisfied with vague. i *could* know enough about linux, but I don't have the time to spend a few days building the software to discover it doesnt do what i need it to do.

      any suggestions/success stories? a linux server in charge of viruses would make me much happier than my current dogshit XP/symantec corp ed. solution.

    32. Re:Challenge by kenthorvath · · Score: 2, Funny
      How the hell do you KNOW if you don't use any of those???

      I've got a Mac ;-)

      Ok, so the virus thing is a minor threat, but seriously - I live within an acceptable level of risk, all things considered.

    33. Re:Challenge by Anonymous Coward · · Score: 0

      that's great. My mom's been driving for 40 years, and she got in an accident the other week.
      If you don't run a firewall, you're either a very stupid, or a very naive programmer. No offense, but the net just isn't that safe a place anymore.

    34. Re:Challenge by RealityMogul · · Score: 1

      You have no clue if the anti-whatever software you run has any underlying security risks either. I've helped many people with their computer problems, and 99% run anti-virus. Their problems usually consist of e-mail not working, or web access being cut off. Re-install their "protection" software usually resolves the problem. So one can infer that the quality of this "protection" software is not so high that it deserves such thoughtless usage.

      Next time, ask questions instead of making assumptions. You obviously don't understand how somebody can live without "protection" software and you have chosen to live in such ignorance.

    35. Re:Challenge by Anonymous Coward · · Score: 0

      He said he runs Win2K and uses outlook though.

    36. Re:Challenge by Anonymous Coward · · Score: 0

      "Cept Spybot misses a ton of stuff that MS Anti-spyware doesn't"

      Of course, False Positives ;)

    37. Re:Challenge by HD+Webdev · · Score: 1

      Here is what I want to know: Why is Symantec forking their projects into Spyware on one side, virus protection on the other, firewall on the other, subscription on the other? Why don't they have these services in one package?

      They do have them in one package if you want it. It's called Norton Internet Security.

      They are giving customers the freedom to purchase their products seperately so that the customer can (for example) use a different firewall if they want to yet get all of the benefits of Norton Anti-Virus.

      What's so wrong with having a choice instead of having to pay for included products that the customer doesn't want to use?

      --
      This is not a dream, not a dream...we are transmitting from the year 1-9-9-9.
    38. Re:Challenge by Anarke_Incarnate · · Score: 1

      Choosing bad ANY software will cause problems. Don't go from being a nit to a twat. Yes, many people run antiviruses. A lot of them got those LOVELY 30 or 90 day trial offers from their computer vendor and never updated them and never kept them current. They also don't know how to install or use a firewall. I help them by making it work. After that, they don't need help as frequently. You on the other hand need some now, but I am not a doctor, so I will leave that to the capable hands of the men with the white coats and butterfly nets.
      Don't get so defensive. Just accept that you are wrong

    39. Re:Challenge by Anarke_Incarnate · · Score: 1

      yes, like VNC software that my company uses. No thanks. Plus it is a resource waster IMHO. I use Spywareblaster, Spybot and Adaware, with Hijackthis thrown in for persistent and stubborn problems. After that, it is no internet connection for a week ;)

    40. Re:Challenge by Ucklak · · Score: 1

      I used to be a NBM'er back before Y2K. Being proficient in MS got me a lot of gigs and Y2K was profitable for me.
      The problem I ran into was that I was fixing problems with the OS and not being productive with the computer tool. Yeah, games are fun, I'm one of the few people who like Urban Assault, I like X-Wing vs Tie fighter, Unreal series, Quake, etc... but as a game machine, Windows is cool. As a power user, I've always had to rebuild my system by 8 months.
      It just ran better and forced me to clean up my file structure and the registry hacks ended up being detrimental in the long run (mind you that my default installation has quite a few)

      Well, I get a free CD of TurboLinux in an SMC ethernet card box and installed it on a spare machine. Didn't have to load network or video drivers or sound card drivers. It worked right out of the box.
      Once I got used to not having a C:\ drive, I toyed with Mandrake, Suse, and RedHat.

      I realized my time learning about Linux was more valuable than fixing problems with WinNT/98/MS/2K.
      Fell in love with Apache over IIS at about the time Nimda hit. At that point, the only thing keeping me on Windows were my access databases.

      I picked up on MySQL and PHP and have said goodbye to Windows. I still have a Windows 2000/98 (dual boot) for games and some compatability tests.

      I don't agree with XP's licensing so I don't have it but IE6 on XP renders HTML differently than IE6 on Win2K. I wouldn't mind buying XP if I could get the 'Lite' version for $50 that runs only 3 programs. All I need is IE.

      I recently bought an iBook because a 6hr battery rules and installed the same development environment as my Linux systems. Should have bought the power book because 1024x768 is more limiting than I thought.

      In my opinion (and I'm sure many others agree), Mac OSX is probably the best OS for all around computing and general purpose.
      Linux is great if not better except it doesn't have mainstream appeal with outside licensees. Why do we still have to play CSS DVD's in secret?
      Where's my Quicktime player? (no, mplayer is just a hack workaround. Great player but not properly licensed)
      I have Quake 3 for Linux and think it's great what Nvidia has done for driver support.

      The only thing that makes the Windows platform worthwhile is the volume of 3rd party software. If it weren't for that, MS would have nothing although the Enterprise level AD tools are worth noting.

      --
      if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
    41. Re:Challenge by BroadwayBlue · · Score: 1

      I'd rather have one knowledgeable user running this setup than a 100 clueless folks blindly installing AV & anti-spyware software. Software is a backup to the first line of defense, which is knowledge.

    42. Re:Challenge by Anonymous Coward · · Score: 0

      well, he was saying that for 1/3 the cost of a recovery, they could backup all of their documents and files, and just reinstall windows

    43. Re:Challenge by HD+Webdev · · Score: 1

      I see a lot of machines come in without Internet access and Symantec's firewall offering on the machine. Can't uninstall any of the Norton products, so have to remove them by hand.

      That's strange. Of course you can uninstall any version of Norton products. If you couldn't, their corporate sales would take a big hit. Anyway, here is the link for 2004/5 and remember me every time that cash register goes 'cha ching'.

      --
      This is not a dream, not a dream...we are transmitting from the year 1-9-9-9.
    44. Re:Challenge by Anonymous Coward · · Score: 0

      unfortunately, for a gamer such as myself, it is not a viable option. It would mean disabling 98 percent of the games i own, and with the exception of the blizzard products (which shipped with hybrid mac and pc support) I would be completely unable to play anything.

    45. Re:Challenge by RealityMogul · · Score: 1

      Ah, so you actually believe the moderations that are saying you're insightful. You do realize those are put their anonymously and therefore we have no way of telling who made them, and what qualifications they have.

      Now, to directly address your post.... do you have a serious point to make? I'm just not seeing it in the pointless insults. Not that you matter to me in any way. But you seem to take it upon yourself to educate me. Please feel free to post a link to the website your cult runs so I can read more about how anti-virus software is the one and only truly perfect solution in this world.

      Although I must admit I am so jealous of your ability to "make" a firewall and anti-virus program "work". Did you get a PhD in clicking "Next", "Next", "Finish"?

    46. Re:Challenge by 00RUSS · · Score: 1

      Cause they didnt write the spyware software. They bought it.

      --
      +-+-+-The folowing statement is true. The previous statement is false.-+-+-+
    47. Re:Challenge by Anonymous Coward · · Score: 0

      Unfortunately MS AntiSpyware hoses Remoting if your developing with VS.Net, amongst other things. In an effort to make people more safe, it comes at the cost of being to use these type of applications without breaking your development environment.

    48. Re:Challenge by innate · · Score: 1

      I'm not sure why people call this stuff spyware.

      • Malicious software developed by college student in the Philippines == virus
      • Malicious software developed by a marketing company == spyware?
      A better name for this stuff is commercial virus. You shouldn't need separate products to deal with "traditional" and commercial viruses.
      --
      No, I don't want to explore the Recycle Bin.
    49. Re:Challenge by Anonymous Coward · · Score: 0

      Boy, the nerve they have. How dare they create a product or service and then charge money for it.

      I suspect where they'll do best is with OEM/bundles on new PC's. Microsoft has created a market for this type of software, otherwise it wouldn't be there. Why would you blame them (Symantec) for filling a valid niche? Even in the wake of Microsoft's own spyware software, which I admit is pretty good, I expect Symantec's will be good too.

    50. Re:Challenge by dlZ · · Score: 1

      Thanks! I'll definitely remember you next time I have one of those lovely machines in and try this out!

      --
      rm -rf ./evidence @ punkcomp
    51. Re:Challenge by vspazv · · Score: 1

      Virus infections usually use your PC to spread and infect others. Spyware comes from websites and program installations and doesnt spread from your PC. There are some that cross the line but thats the easiest definition i've come across.

    52. Re:Challenge by Anonymous Coward · · Score: 0

      Just as a note from a third party: I ran my WinXP machine on an always-on connection, browsed with IE, and used outlook for a year and a half without a firewall, anti-virus, or anti-spyware. Then just to see, I checked with Mcafee and Norton, and some of the popular anti-spywares are the time (I recall one of them being ad-aware from lavasoft). What do you know, the worst I had was some cookies that I didn't care about. I even had my machine running a remote desktop at the time. So yes, infections can be avoided. But still it's better safe than sorry. I was jsut lazy before and didn't really care if I hosed that system, I kinda wanted to see it happen actually.

    53. Re:Challenge by fubar1971 · · Score: 1

      Knoppix???

    54. Re:Challenge by DA-MAN · · Score: 1

      Virus infections usually use your PC to spread and infect others. Spyware comes from websites and program installations and doesnt spread from your PC. There are some that cross the line but thats the easiest definition i've come across.

      You are correct. Spyware is more like trojans, which most anti-viruses deal with as well. Personally I would like to see spyware categorized as trojans and dealt with default antivirus.

      --
      Can I get an eye poke?
      Dog House Forum
    55. Re:Challenge by Lucke · · Score: 1

      Ok, now you're just being an @$$, there's no need for it. The moderators gave him 'Insightful' not because what he said was the end all truth, but his personal opinion, bringing INSIGHT to the discusion. You need to calm down and accept the fact that not everyone thinks the same way you do. So please, don't make this forum your own personal vendeta against people who think differently from you.

      Of course there are security flaws in the anti-* programs, the people who develope them are always a step or two behind those making the virus', spy/maleware. They are constantly trying to get around the "protection" we use, that's just how they think. So enough of this flaming, alright?

    56. Re:Challenge by Vague+but+True · · Score: 1
      I was going to reply and say I've seen similar problems with McAfee as you and your co-worker have seen with Norton.

      Then I realized we're talking about Windows based computers.

      --

      I'm not a doctor, but I play one in bed.

    57. Re:Challenge by takeya · · Score: 1

      1.) NAT Router replaces Firewall
      2.) Manual AV only (when I think something is wrong)
      3.) No active anti-spyware
      4.) No Persistent Port Forwarding to critical machines
      5.) Common sense

      I also use Linux. I do have a shell script to run an AV scan and such, and chkrootkit installed on my server.

    58. Re:Challenge by RealityMogul · · Score: 1

      My god people, READ!!! My original post had no flaming in it at all. This person flames me, I respond, and I'm an ass, an he's insightful. And "personal vendetta"??? What the hell are you even talking about.

    59. Re:Challenge by Lucke · · Score: 1

      My apologies

    60. Re:Challenge by kesuki · · Score: 1

      I think it's silly for anyone to say people don't need a firewall in this day and age.. Fully patched Windows* pcs without a firewall become part of a botnet in an average of 5 minutes from when they connect to the internet. Of course, you don't need a great firewall, even a software one can protect you from most threats. a simple wireless router/gateway provides adequate firewall protection to take you out of the 5 minute category.

      Myself, I don't run AV software, and all the anti spyware I have is manually run which I don't often do. I simply don't use ie, and I don't download a whole lot of non OSS software. It's all either OSS, or it came off a comercially pressed CD, with a few exceptions. and those few exceptions are all pretty reliable (nero is the last commercial program I remember downloading)

      Basically, if you don't use IE, and you don't read e-mail with an insecure e-mail client, and if you don't download random software 'for fun' chances are you don't need an AV software loading on boot up.

      *= actual time to infection based on a study of patched sp1 systems... SP2 infection times I don't know off the top of my head, but I'm sure botnets have found weaknesses in sp2 by now..

    61. Re:Challenge by hurfy · · Score: 1

      One thing that can cause big problems with Norton:

      It's the first target of viruses!

      I just found a virus in the Norton Liveupdate file! Something slipped in under the radar. Must have been missed in email scan, only place it should come from on this machine(he's not much of a surfer at all,etc) or got in before norton was patched.

      I imagine this would mess with uninstall, etc as well as updates obviously. I did get it uninstalled but XP may not be as happy with it as 98 was. Half these things are inert under 98 now :)

      Discovered when deleting norton (ok, i've had other problems with em too including a totally hosed windows system after an upgrade) and replaced with ZA w/AV. The liveupdate file was leftover after norton uninstall.

      Didnt note which virus, but they are all in big families now it seems anyway.

    62. Re:Challenge by dakara · · Score: 1

      1. Make a range of products
      2. Sell them in different packages instead of one
      3. Profit!
      OMG! the holy grail
      The almighty "???" has been answered!

    63. Re:Challenge by dlZ · · Score: 1

      I've had this same experience with Norton's. And it's not always a new virus, either. I've seen this happen with a virus that the base install with no updates should have found, and it can be nasty.

      I've been a huge fan of AntiVir, but have been moving myself toward ClamAV a lot more now. The fact that Norton's takes up so much processor time kills me, too. I hate watching those little popups in the corner as it attempts to scan a ton of programs loading at once. Half the time it seems the programs end up crashing before Norton's even gets to them!

      --
      rm -rf ./evidence @ punkcomp
  2. Why? by alexandreracine · · Score: 3, Interesting

    Why they did not simply have put that in Norton Antivirus a long time ago? They sure have all the scanning tools!

    --
    No sig for now.
    1. Re:Why? by michael+path · · Score: 1

      Good point. Why is this part of the Internet Security suite and not bundled with the Antivirus.

      Couldn't the Antivirus engine be used in place of building a new software package?

      I understand the bottom line is, well, their bottom line, but doesn't spyware/malware/etc. share more in common with viruses than a glorified firewall?

      A lot of antivirus products have become 'free after rebate', including their own. Why not bundle spyware definitions as part of a value-add instead, and rename the product "Norton Anti-malware", or something to that extent?

    2. Re:Why? by DrStrange66 · · Score: 2, Insightful

      Well Norton Antivirus does pick up a lot of spyware objects already. Of course that is not its primary purpose so it doesn't catch everything like other programs. Pest Patrol, Microsoft Antivirus, and Ad-Aware all do a decent job of catching the spyware but each one of them seems to find spyware objects that the other doesn't. It would be nice if there was a collaboration to have one program that catches everything.

    3. Re:Why? by HD+Webdev · · Score: 1

      Why they did not simply have put that in Norton Antivirus a long time ago? They sure have all the scanning tools!

      I'm guessing that they were waiting for someone else BIG to make the move. There wasn't much sense in trying to compete with the already established free anti-spyware products.

      But, now that Microsoft has made the move, Symantec can get a lot of sales just by the fact that MS is making such a big deal out of their own product. People who already have Symantec products will now be wondering 'if Microsoft can do it, why can't my computer protection company do it better?'. Symantec indirectly gets free advertising from Microsoft's.

      The majority of the public wasn't aware of anti-spyware tools until MS did this. Now the time is ripe for Symantec to cash in.

      --
      This is not a dream, not a dream...we are transmitting from the year 1-9-9-9.
  3. awesome by Anonymous Coward · · Score: 0

    It seems that every other piece of software my end-users install on their home systems conflicts with the symantec antivirus that came with their stock system, now I get to deal with their half-assed attempt at spyware removal. w00t!

  4. Not a Toy by jobsy · · Score: 5, Funny

    " It has turned into a toaster and microwave "

    Between the heatsink and the wifi card.. hes not wrong y'know!

    R

    --
    -- Jobsy
    1. Re:Not a Toy by hugzz · · Score: 1

      Great, now slashdot is a group of toaster repairmen.

    2. Re:Not a Toy by Anonymous Coward · · Score: 0

      " It has turned into a toaster and microwave "

      I didn't know NetBSD had spywares.

  5. One big problem by Anonymous Coward · · Score: 4, Funny

    Is that it keeps detecting itself as spyware and removing itself.

  6. Differences with corporate? by Anonymous Coward · · Score: 3, Interesting

    Symantec has had spyware scanning and removal built into itscorporate version of Symantev AV for almost a year now. In my experience it has been fairly effective and its effectiveness has been increasing with every update.

    I'd like to know if anyone can explain the difference between this new product and the corporate version that's been around for a while.

    1. Re:Differences with corporate? by Anonymous Coward · · Score: 0

      hint: $$$

    2. Re:Differences with corporate? by Anonymous Coward · · Score: 0

      My experience and environment has proved quite contrary to yours. After running SAVCE v9 in a corporate environment for ~6 months with "expanded threat" detection, I deployed a dedicated enterprise anti-spyware program. Within the first 30 days over 1,000 spyware/adware programs had been detected and removed. Some were quite serious trojan monitoring programs that had the potential to transmit keystrokes, remote viewing, etc. I was absolutely floored that the "Corporate" Symantec product couldn't/wouldn't detect such serious threats and that I had to spend another few thousand dollars licensing/deploying/maintaing dedicated spyware software above and beyond SAVCE.

      I have repeatedly brought this issue up *in person* to both a Symantec security researcher and many of their sales force. I always walk away from the conversation very disappointed. Their attitude and (lack of) solution will certainly be factored into license contract negotiations next time around.

      On topic: Individuals and companies most certainly shouldn't pay MORE money for an additional product. As some have mentioned the existing "Internet Security" product for home and the SAVCE product (and/or Client Security) should already be removing the truly nasty spyware programs.

      Intentional AC

    3. Re:Differences with corporate? by Shaklee39 · · Score: 1

      No, NAV has had adware removal, not spyware, and even then it is terrible. I would estimate 90% of the things it finds it does not remove and you most go through their annoying list one by one at the end and remove it manually.

  7. A computer is still a toy... by elcheesmo · · Score: 0

    I don't use kitchen appliances for pr0n or playing games.

    1. Re:A computer is still a toy... by Anonymous Coward · · Score: 0

      not even hand-whisks? you're missing out!

    2. Re:A computer is still a toy... by dlZ · · Score: 1

      You mean there are other uses for a spatchula!?

      --
      rm -rf ./evidence @ punkcomp
    3. Re:A computer is still a toy... by Anonymous Coward · · Score: 0

      damn you evil bastard.. now I want to go smoke a bong or joint and I am stuck in my cube for hours yet....

    4. Re:A computer is still a toy... by Anonymous Coward · · Score: 0

      Don't do that. Just imagine what you've got to live for. Your sweet job, your high pay, your girlfriend, you..... LOL!! I can't keep it up! sorry, man. I'm just surprised the suicide rate among /.ers isn't higher.

    5. Re:A computer is still a toy... by Anonymous Coward · · Score: 0

      it probably is quite high.. who would notice...

      if you stop seeing posts from Anonymous Coward... I have hung myself...

    6. Re:A computer is still a toy... by Thud457 · · Score: 1
      Most trolls survive on pure spite for the world.

      I admire that.

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  8. Too late to the game by PenguinBoyDave · · Score: 5, Insightful

    With all of the Spyware utilities out there, I am surprised that Symmantec would waste their time with this one. They ought to worry about what they are going to do with three backup products now that they own Veritas.

    --
    I'm not a troll, but I play one on Slashdot.
    1. Re:Too late to the game by Malc · · Score: 1

      It's not a separate product. They need it in their suite otherwise it loses value.

    2. Re:Too late to the game by michael+path · · Score: 4, Insightful

      There still needs to be a major player in the spyware market. Microsoft's Antispyware is the closest we have, but it's hardly more than the Giant product they rebranded.

      Names like "Lavasoft" and "Spybot" don't inspire corporate confidence, even if the products are very, very good at what they do.

      Symantec makes sense, but I don't like their products. My experience is they create more problems than they solve.

    3. Re:Too late to the game by Airconditioning · · Score: 1

      Names like "Lavasoft" and "Spybot" don't inspire corporate confidence...

      Yet.

    4. Re:Too late to the game by cuzality · · Score: 3, Interesting


      Parent is right on. PHBs everywhere will glom onto the new Symentec product simply because it is Symantec. Meanwhile I have to suffer through parsing the entire Spybot Search and Destroy EULA every time someone else has a question about my using a "non-approved" piece of software on my machine. ("Freeware. It means I can use it for free. No restrictions. Even on a business machine. Read what it says!")

      My experience is they create more problems than they solve.

      I can't add to this from my own experience, but from what I hear from others, the Symantec suite can cause a lot of problems. My boss has had huge problems with it -- it dug itself in to the OS so deep that when it went, it took Windows with it, and even after multiple expensive calls to both Symantec and Microsoft his computer was still in tatters (so much for the "open source is no good because you must have commercial support!" argument -- haven't heard that one since). And I'm using separate free anti-virus and anti-spyware products (no suite!) and have never had a problem.

    5. Re:Too late to the game by fox8118 · · Score: 1

      Panda Antivirus seems to do fairly well at removing spyware. It even removed the latest versions of Cool Web Search that Symantec, Lavasoft, and Spybot wouldn't even touch (and yes that is with the latest definitions).

    6. Re:Too late to the game by poot_rootbeer · · Score: 1

      every time someone else has a question about my using a "non-approved" piece of software on my machine. ("Freeware. It means I can use it for free. No restrictions. Even on a business machine. Read what it says!")

      Um, I'm pretty sure Desktop Support's concern isn't that you're running pirated software on your corporate PC.

      See the other part of the EULA, where Spybot disclaims the software's suitability for any use? See the big "Use at your own risk!" in the app's title bar?

      They're afraid that by running a piece of software that they have not vetted, you could end up hosing your system and possibly other systems on the network as well. As you've demonstrated, this is PROBABLY no more likely to happen with a trusted freeware app than it is with commercial software, but given that your Desktop Support group can only have a finite amount of support capacity it makes sense to restrict users to a manageable list of supported applications.

    7. Re:Too late to the game by nine-times · · Score: 1
      With all of the Spyware utilities out there, I am surprised that Symmantec would waste their time with this one.

      Symantec sells themselves as a total security company. You have a security problem, they have a solution (at least that's the general idea of their marketing). So what's really silly is that it took them this long to address spyware. For years, it's like they just pretended it didn't exist. People would buy Norton Internet Security, think their machines were safe and fine, meanwhile getting overloaded with spyware. How do you think spyware became so prevalent? It's because people would say, "Oh, but I have Norton Antivirus installed. I don't have to worry about downloading and installing things. I have Norton Internet Security. I'm safe." And they'd go ahead and download and install whatever, thinking it couldn't hurt them.

      Besides that, though you already have anti-spyware solutions, you don't have any enterprise level solutions for well known and trusted vendors. You know, like something that will let you push definition updates to several hundred clients with a single click, run automated scans, and generate reports on a central server? There's still room in that market. That market has pretty much been sitting around waiting for Symantec to take over.

    8. Re:Too late to the game by cuzality · · Score: 1

      For a long time there was no "approved" anti-spyware software -- they had to come out and reclone the machines every time spyware got on them (didn't happen on mine -- I was using Spybot).

      Now they put out a recommendation for anti-spyware software, but it's a commercial piece of software (no problem there) that they're not buying for us (whoops!) -- basically an unfunded mandate. Not helpful.

    9. Re:Too late to the game by _Sprocket_ · · Score: 1
      With all of the Spyware utilities out there, I am surprised that Symmantec would waste their time with this one.

      What's always confused me is... why not just write appropriate definitions? Heck - they can create definitions to target "time waster" applications. Why not spyware? Is Elf Bowling really have more of an impact on the end user than Marketscore?
    10. Re:Too late to the game by brucifer · · Score: 1

      At this point, its a matter of keeping up with the Jones'. The security industry (I guess any industry for that matter) is now all about "fad features". This is driven primarily by the people selling the software. Company A decides to create a spyware plugin and uses that extra feature to defeat company B. It works, so they continue to use the same ploy over and over again. Now, industry magazines start seeing all of these sales being driven by this new widget so they write an article on it. Next thing you know, said PHB sees a blurb on the front page of a industry rag and decides, "of course, I too must have spyware" and now it becomes a check box on an evaluation list. This of course forces company B to start producing a spyware product that, even if it is inferior to company A's offering, lets them now mark off that feature checkbox and not loose business to company A.

      Granted, this is an over simplification of the process, but its basically why Symantec would waste their time. Now why is spy-bot or some other rock solid spyware solution not an option in the corp world? Its really what some would call a Catch 22*, spy-bot doesn't have enterprise wide deployments that they can reference, so they can't get someone to deploy it industry wide.

      *I use "some would call" because I keep putting down the book before I read the actual part where Catch 22 is mentioned.

  9. LOL by Quasar1999 · · Score: 4, Insightful

    What we are doing is reducing the complexity.

    And what the rest of the industry is doing, is fixing the problem instead. I just love marketing BS... Consumer says fix it, company says we've reduced the complexity, customer still sitting waiting for fix.

    --

    ---
    Programming is like sex... Make one mistake and support it the rest of your life.
    1. Re:LOL by Anonymous Coward · · Score: 0

      If tinkering with your computer isn't your hobby, a reduction in complexity to a manageable scale is a necessary part of "fixing".

    2. Re:LOL by grazzy · · Score: 1

      Should read: What we are doing is cleaning microsofts stinkin' wash.

  10. Missing the point by archen · · Score: 2, Insightful

    Just fix it. ... with baindaids.

    Sorry to say, but most people seem to be missing the point. Most people have been brainwashed to think they need anti-virus programs, they need spyware removal apps... they really don't. They just need a secure enviornment - web browser, OS, etc. Even windows can be secured to the point where you don't need antivirus, it's just not set up that way by default and is of course "inconvinient"

    1. Re:Missing the point by WD_40 · · Score: 4, Insightful

      They also need to use their brain. A cow-irker of mine was baffled when I said that I don't run any antivirus or antispyware products on my home PC, and I don't have problems with said threats.

      They said, "How do you keep from getting infected?"
      To which I replied, "I don't use IE, I don't go places I shouldn't and I don't run suspicious programs."

      Protection programs are all well and good, but users need to also learn proper usage techniques.

      --

      "With sufficient thrust, pigs fly just fine." -- RFC 1925

    2. Re:Missing the point by TripMaster+Monkey · · Score: 1


      And that's the whole point right there. An integral part of malware protection has always been user education. All those warnings that Ad-Watch and ZoneAlarm are throwing at you don't mean diddly if the user just shrugs and clicks 'allow'.

      It sounds like Symantec is saying they're working toward a model requiring less user interaction/education. I'll believe it when I see it.

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    3. Re:Missing the point by Daedala · · Score: 2, Insightful

      I work in security. I have heard far, far too many of my coworkers joke about how much spyware they have on their computers. They are in the field; some of them are brain dead, but some of them are quite good. If security wonks can't keep Windows clean, I don't think normal users should be expected to.

      --
      What I say does not represent the views of my employers, my friends, my cats, or myself.
    4. Re:Missing the point by wfberg · · Score: 1

      I wonder (not really.. it wouldn't require many updates) why Symantec and those guys don't sell a windows-hardening kit.. Even if you "need" to run as an Administrator all the time to play games, surely it would be trivial to make a shell arount Iexplore.exe that makes it run as a very restricted user that can only read&write its own homedirectory? And so on and so forth for lots of other nasty applications that don't actually need administrator rights.

      --
      SCO employee? Check out the bounty
    5. Re:Missing the point by brontus3927 · · Score: 1
      I have my mother's computer running Windows 98(!) connected to the internet by a DSL line through the routers default (read worthless) firewall settings. She runs gaim for instant messenging where she only chats with people she knows and doesn't open ANY attachments. She uses Firefox to check her gmail and read up on her favorite JAG discussion boards. She uses Word97 set to run no macros for the word proccessing she does. Outlook Express was uninstalled. There is no anti-anything software installed on the computer. To be honest, I don't even remember the last time I patched the system. All this for over 6 months and not a single problem.

      Even a relatively insecure environment is good enough if you don't do anything stupid.

    6. Re:Missing the point by Anonymous Coward · · Score: 0

      To which I replied, "I don't use IE, I don't go places I shouldn't and I don't run suspicious programs."

      But for us who really are using the Internet a bit more than you, it really does come handy to have antivirus and anti-spyware software installed. I virus scan everything I download even if it is from a "trusted" source.

    7. Re:Missing the point by That's+Unpossible! · · Score: 1

      To which I replied, "I don't use IE, I don't go places I shouldn't and I don't run suspicious programs."

      And you keep all your software updated.

      Most of the problems I see at work are related to our clients never updating their software. Finally with XP SP2, Microsoft is really pushing for the automatic updates, which advanced users may turn off to have more control, but which really should be the default for the mASSES.

      --
      Ironically, the word ironically is often used incorrectly.
    8. Re:Missing the point by Anonymous Coward · · Score: 0

      I know what you mean: I don't scan every single file I download/receive prior to saving it or opening it. And doing so would increase my protection. But if you play everything else safe, it is really highly unlikely that you will get malware in this fasion. I get attachments from friends all the time, download video and music, and run a virus scan once every six months or so. It has yet to turn anything up.

      Thought I had Sasser once... but it turns it lsass really was crashing, all on it's own! Heh. I'm infected with MS malware I guess.

    9. Re:Missing the point by TerminaMorte · · Score: 1

      This was true a few years ago, but no more.

      With XPs history for remote exploits, it's no longer an issue of "don't go where you shouldn't, and you'll be ok".

      The sad fact is, even if a user is 100% responsible there's a good chance that their system could still get compromised.

    10. Re:Missing the point by WD_40 · · Score: 1

      I don't know where you got the idea that I don't use the internet much. I am a heavy internet user. When my ISP goes down, I sit staring at my PC thinking, "What now?"

      My email is done through Yahoo mail, so I don't have to worry about mail client exploits. I use Opera, so all the IE exploits don't bother me. If I happen to come across a suspicious executable, I usually pop it in a hex editor to get some clue as to what it does.

      All I'm saying is that a little common sense goes a very long way with this problem, even if you're a heavy internet user like I am.

      --

      "With sufficient thrust, pigs fly just fine." -- RFC 1925

    11. Re:Missing the point by WD_40 · · Score: 1

      Thus the reason I have my PC behind a NAT router. All ports are blocked unless I specifically allow them.

      - So to recap:
      - Keep your software updated
      - Firewall your PC (I like a NAT router)
      - Use Opera or Firefox
      - Use common sense when opening files or visiting websites

      --

      "With sufficient thrust, pigs fly just fine." -- RFC 1925

    12. Re:Missing the point by Anonymous Coward · · Score: 0

      And how do you know you really haven't a virus on your computer? There could be exploits thru FireFox and Opera too. Surprised? If you are then you aren't as secure as you think you are. I have been attacked via FireFox before and thankfully that I had a anti-virus program installed. But maybe I'm not as smart as you. But at least I feel better about being more protected.

    13. Re:Missing the point by mcho · · Score: 1

      Whatever.

      Without IE, how would I find out about all the great offers and products that didn't pop up on my screen? For example, I got my Rolex watch for $10 while you probably paid full price. Sucker.

      And I can't wait for my new foreign national friend to send $10 million to my bank account or my new iPod...then I'll rub it in your face! Ha!

      Why is my computer sooo slow? Hmmm...it must be the bank transfer.

    14. Re:Missing the point by Feanturi · · Score: 1

      I don't need to wear titanium armor when I cross the road either. The reason is because I wait for the light, and look both ways first. I don't just go charging through traffic as though it isn't there. Being on the internet is like being in street traffic, you can be sensible about it, or you can be an idiot about it. The best protection is your brain in either case, not special armor or tools.

    15. Re:Missing the point by DA-MAN · · Score: 1

      They also need to use their brain. A cow-irker of mine was baffled when I said that I don't run any antivirus or antispyware products on my home PC, and I don't have problems with said threats.

      They said, "How do you keep from getting infected?"


      To which I replied, "I don't have any antivirus or antispyware, how the hell would I know if I'm infected? Does a crack without an AIDS test know if she's infected?"

      --
      Can I get an eye poke?
      Dog House Forum
    16. Re:Missing the point by dougsk · · Score: 1

      "Protection programs are all well and good, but users need to also learn proper usage techniques."

      No users do not. I hate this attitude.

      Users definately need to be educated about what's considered a secure and reliable OS but that's it.

      The computer is a tool to get things done. Being educated about system internals should not be a fscking requirement. Users should be able to turn the thing on and do whatever the hell they please and it should reliably just fscking work.

    17. Re:Missing the point by DA-MAN · · Score: 1

      s/crack/crack whore/

      --
      Can I get an eye poke?
      Dog House Forum
    18. Re:Missing the point by WD_40 · · Score: 1

      No, I'm not surprised. Being a Systems Administrator, I subscribe to Bugtraq and stay up to date on browser vulnerabilites, amongst other things.

      I'm glad you feel good about having your virus scanner running. I feel good about using those system resources on other things.

      --

      "With sufficient thrust, pigs fly just fine." -- RFC 1925

    19. Re:Missing the point by WD_40 · · Score: 1

      That would be awesome, unfortunately that's not the world we live in. If you want a computer that works, you have to know how to use it properly in order to keep it from getting fscked up.

      It's not ideal, but it's reality.

      --

      "With sufficient thrust, pigs fly just fine." -- RFC 1925

  11. Antivirus Corporate scans for Spyware. by Kewjoe · · Score: 0, Redundant

    The release of Symantec Antivirus Corporate 9.0 (and possibly earlier versions?) has included spyware checking, and it came out late last year. It's built into the antivirus scanner as opposed to being a standalone utility.

  12. Another product reduces complexity??? by Rooktoven · · Score: 1

    Adding to the bloated Symantec suite...

    If you want a simpler system that resists spyware (and viruses) by a mac or run linux.

    (and yes, my kid's grandmother gets around just fine with KDE...)

    --

    Acquiescence leads to obliteration
    1. Re:Another product reduces complexity??? by kc8tbe · · Score: 1

      Symantec is overly bloated, and this is a problem. A lot of time I spent in part-time IT went into cleaning pre-9.0 versions of Symantec corporate off the hard drives of Win98-XP machines because the Symantec uninstaller doesn't work very well and, wouldn't you know, you can't upgrade to 9.0 corporate without first uninstalling previous versions. Most of the time I didn't spend doing this went into reinstalling Windows on machines that got infected despite having Symantec installed. And now the saga continues at my University.

      All those broadcast packets on UDP port 137? That's an improperly configured Symantec corporate looking for servers to manage it. Only for some reason, properly configured Symantec installations start doing this ~a month after being installed anyway. Get 200 of these computers on the same subnet and it's enough to kill a Netgear home router (Linksys home routers seem to handle it, though).

      I agree that Symantec is too bloated/complicated and too complacent to be effective, and that the ideal solution is to use a GNU environment of some sort. However for those user who aren't willing to part with Windows, Sophos and F-Protector are far superior to Symantec when it comes to virus removal. BitDefender isn't bad at virus+spyware+firewall. McAfee, of course, is a complete joke.

    2. Re:Another product reduces complexity??? by Anonymous Coward · · Score: 0

      he wanted to make sure we all know he has had sex with a woman at least once.

    3. Re:Another product reduces complexity??? by Rooktoven · · Score: 1

      Not really. But I should point out my typo (other than "buy"):

      My kids'... That has to imply at least twice, right?

      --

      Acquiescence leads to obliteration
  13. Whatever happened to Norton? by Anonymous Coward · · Score: 5, Interesting

    The man, not the company. I saw him on TV when I was a kid, probably about 15-20 years ago, and he seemed like a real nerd's nerd. Now he's like Betty Crocker, just a brand name.

    1. Re:Whatever happened to Norton? by dlZ · · Score: 1

      I used to have this Peter Norton's Assembly book. He was posing by a machine on the cover, and manages to look nerdier than Bill Gates (but not as scary as Bill laying down by the machine.) Actually, I bet I still have that book floating around somewhere. When I bought it 10 or 15 years ago, it's was already a bit dated, so it cost next to nothing and was a useful reference for school.

      --
      rm -rf ./evidence @ punkcomp
    2. Re:Whatever happened to Norton? by Anonymous Coward · · Score: 0

      Dude,

      Peter Norton 0w3nz the man is rad as shit.

    3. Re:Whatever happened to Norton? by GigsVT · · Score: 1

      Yeah, I found a copy of "Inside the IBM PC" in the storage room here at work. With Peter Norton posing on the spine of it. It's right here on the bookshelf behind me, and it actually looks to be a decent read.

      Reminds me a lot of "upgrading and repairing PCs", except obviously limited to what was around in 1986. :)

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    4. Re:Whatever happened to Norton? by frank_adrian314159 · · Score: 1
      Now he's like Betty Crocker, just a brand name.

      A brand name who gets a cut of every Symantec product with his name on it. A very wealthy brand name. A brand name who is very big in the modern arts community. A brand name who liked his city (Santa Monica) so much that he put a clause in his contract selling The Peter Norton Group to Symantec that required them to maintain a Santa Monica office. A very smart brand name.

      --
      That is all.
    5. Re:Whatever happened to Norton? by Tipa · · Score: 1

      I was wondering the same thing a few weeks back; tried Googling him and the best I could do was get more information about Norton Commander. It's too common a name to pin down to one person, and like other people I know who made money in the tech boom, probably is devoting his life to photography or some other leisure time activity now.

    6. Re:Whatever happened to Norton? by krbvroc1 · · Score: 1
      I'm sitting here looking at 'The Peter Norton Programmers Guide to the IBM PC' - 1985. Funny, its Microsoft Press. I remember that book well - it goes through a lot of the BIOS INT calls and stuff needed to write a TSR under DOS.

      I seem to remember the Norton books being the FIRST to put the author on the cover. I wonder if it was done with computer books before Peter Norton or if he was the first? He definitely set a trend because nowadays there are a lot of IT books with the authors photos on the cover.

    7. Re:Whatever happened to Norton? by Anonymous Coward · · Score: 2, Interesting

      Read about him in Fortune a year or two ago. He sold Norton to Symantec but licensed his likeness for a few years (hence why his picture was/is on all the boxes). The article estimated his net worth at $400 million and his main focus was in fine art these days.

    8. Re:Whatever happened to Norton? by fani · · Score: 0

      Whoever moderated this as as Score5: Interesting needs to be slapped silly and fired.
      This has nothing to do with the article and is scored 5 ( Interesting )
      Many of my posts are better and always get scores of 0 or 1.
      Slashdot is tragic and stale
      Head to osnews. At least the news is fresh and reviews are better.
      Slashdot has lost its shine

    9. Re:Whatever happened to Norton? by Anonymous Coward · · Score: 0



      Mmmmmm Kay. bye. Can I have your stuff?

    10. Re:Whatever happened to Norton? by Anonymous Coward · · Score: 0

      Yeah, nowadays you only see Peter North on TV...and he absolutely doesn't look like a nerd's nerd.

  14. Effectiveness? by TripMaster+Monkey · · Score: 5, Insightful

    Just how effective is anti-spyware software made by anti-virus companies, anyway? It seems to me that 'malware' (spyware, adware, etc.) is much more sophisticated than their viral counterparts, especially when they enlist user interaction as part of their process. After all, all a user need do is click on a link, open an attachment, look an an email or a webpage, etc., and they have implicitly given their permission for this malware to do its thing. The only way for software to protect you against such things is to either warn you that what you are doing may be dangerous (most users just click past that anyway) or flat-out stop the user from doing certain things, which reduces utility. It seems to me that any attempt to tackle the malware problem from a viral viewpoint is doomed to fail. Our company recently installed the McAfee anti-spyware add-on to our corporate anti-virus solution. My recommendation: don't waste your money...it's worthless.

    --
    ____

    ~ |rip/\/\aster /\/\onkey

    1. Re:Effectiveness? by Anonymous Coward · · Score: 0

      any attempt to tackle the malware problem from a viral viewpoint is doomed to fail

      A known virus is a file with a specific byte sequence inside, whilst known malware is ... a file with a specific byte sequence inside. You're so right - How could the same techniques possibly work?

    2. Re:Effectiveness? by TripMaster+Monkey · · Score: 1


      My my...how simple you make it sound...perhaps you ought to write an anti-malware app that works, and get rich.

      No? Mabye because of your use of the qualifier known. New malware is written every day, genius, just like new viruses. Unlike new viruses, which can be caught with heuristics (sometimes), malware is much more complex,and commonly masquarades as legitimate programs. Heck....sometimes they are legitimate programs.

      In short, the sitution is far more complex than your overly simplistic one-sentence statement purports it to be. But thanks for playing, though...

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    3. Re:Effectiveness? by Anonymous Coward · · Score: 0

      New malware is written every day, genius, just like new viruses.

      And antivirus programs don't protect against unknown viruses. Which is why my Symantec antivirus downloads a new definitions file every 2-3 days. I think you mean to say that "malware is often part of otherwise legitimate programs" not "sometimes they are legitimate programs". Like detecting the things that viruses do, I see no reason in principle why heuristics couldn't detect that a browser add-in logs keystrokes and/or communicates with a third-party server, and why byte-matching couldn't detect the same malware routine compiled into all kinds of applications.

      In short, the situation is far more complex than your overly simplistic one-sentence statement purports it to be

      And you wouldn't make an overly simplistic one-sentence statement like that, now would you?

      Any attempt to tackle the malware problem from a viral viewpoint is doomed to fail

      Cough. Pot. Kettle.

    4. Re:Effectiveness? by TripMaster+Monkey · · Score: 1

      And antivirus programs don't protect against unknown viruses

      Um...yes, they do (to a point). Read up on heuristics.

      I see no reason in principle why heuristics couldn't detect that a browser add-in logs keystrokes and/or communicates with a third-party server, and why byte-matching couldn't detect the same malware routine compiled into all kinds of applications.


      Well, internal inconsistencies aside, it sounds like you have a plan. Get busy, and let me know how that turns out.

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    5. Re:Effectiveness? by dbIII · · Score: 1
      Just how effective is anti-spyware software made by anti-virus companies, anyway?
      There are a few programs out there that also have spyware definitions included with their virus definitions - f-prot for linux certainly finds spyware on windows shares and removes it if it can, and gives you a name to look up to remove it from the registry etc.

      I suspect that they are not the only ones.

  15. Complexity by DavidLeblond · · Score: 0, Redundant

    "What we are doing is reducing the complexity."

    By adding another product? Wha?

  16. Windows that protects users by Werrismys · · Score: 3, Funny
    Create a complete Windows package that protects users, AND charge very little money for it.

    Sounds like a great idea!
    Windows with all network code removed.
    Windows XP NN?

    --
    'Once scientists, even the dim-witted social scientists, get muzzled, the Western Civilization is finished.' - oldhack
    1. Re:Windows that protects users by Frymaster · · Score: 3, Funny
      Create a complete Windows package that protects users, AND charge very little money for it.

      uh, fdisk?

    2. Re:Windows that protects users by Westech · · Score: 1

      ipconfig /release

    3. Re:Windows that protects users by Mad+Ogre · · Score: 1

      They did... it's called LINSPIRE.

      --
      MadOgre.com
    4. Re:Windows that protects users by Anonymous Coward · · Score: 0

      Ah yes, the kneejerk reaction to all stories even remotely Windows-related. "GET LINUX!"

      I use my computer for pretty much two things. Surfing the 'Net and playing games. How will Linux help me do that better, when what I already have (WinXP plus AVG, Spybot and ZoneAlarm) works?

  17. Article. by Kewjoe · · Score: 0, Redundant
    For those that don't want to click the link.


    Symantec has launched the beta test version of its anti-spyware application, which will be sold from June as part of its Norton Internet Security 2005 application.

    Symantec has in the past faced heavy criticism for security vulnerabilities and usability issues with its Internet security products, especially those applications targeted at the consumer and small business market.

    Norman Kohlberger, senior regional product manager for Symantec Asia Pacific, said the main aim of the new product, which will be called Symantec Internet Security AntiSpyware Edition, was to make PC security as easy as possible for the end user.

    "Users are saying, 'I don't want to know all the nitty gritty details, I don't want to know the technical stuff, just let me do what I need to do on the Web'. They just want it to work," said Kohlberger, who believes that PCs are becoming a part of everyday life and thought of as domestic appliances.

    "The computer is not a toy anymore. It has turned into a toaster and microwave -- it has become an integral part of the home environment. We have to reduce the complexity. People do not want privacy software, firewall, antivirus, spyware, adware and blended threats. The average individual is saying I don't want this anymore. Just fix it. What we are doing is reducing the complexity," said Kohlberger.

    He said the new edition was an improvement on its predecessor because it not only protected the users' personal data, but included real-time spyware and adware scanning.

    "The challenge we had in earlier products is that we did not have real-time detection and did not remove [spyware] if it was on your system. Now we are going to take the next step," said Kohlberger.

    Kohlberger said security vendors had to keep improving their products because the next generation of malware is being developed by organised criminals intent on making money from their victims.

    "They are being driven by well funded, highly organised groups of individuals. Call them what you want - mafia, criminal elements -- but it pays. Our research shows they are getting on average a response rate of between three and six percent, which is something any marketing company would be happy with," said Kohlberger.

    The beta version of the AntiSpyware application can be downloaded from Symantec's Web site. The full version will only be sold as part of the Norton Internet Security application from June and will cost AU$150.
    1. Re:Article. by Anonymous Coward · · Score: 0



      Hope is a wonderful thing, isn't it?

  18. convenient for Symantec, too by bodrell · · Score: 4, Interesting

    I briefly worked for a Symantec call center in the anti-virus division, and very often the call would consist of me telling people: "Go to lavasoft and download AdAware" because we refused to try and fix a computer loaded with spyware. Now, the call center people (relocated to India since two years ago) can tell the customers to buy Norton Anti-Spyware instead.

    --
    Si la vida me da palo, yo la voy a soportar Si la vida me da palo, yo la voy a espabilar
    1. Re:convenient for Symantec, too by baddu · · Score: 2, Informative

      yeah.. but we Indians, not being racists, will buy Coke, Pepsi and what not. I was planning to go to Pizza Hut for a bite and saw this. I am now going to a South Indian food court. Thanks for the not-so-racist BS.

    2. Re:convenient for Symantec, too by ConceptJunkie · · Score: 1

      My experience with outsourced technical support is no different than domestic technical support. Some of them don't know much and aren't helpful, but some of them are very knowledgeable and can communicate clearly and effectively.

      And yes, Indian food wRoKz0rZ.

      --
      You are in a maze of twisty little passages, all alike.
    3. Re:convenient for Symantec, too by dremspider · · Score: 1

      My problem w/ people outsourcing to foreign countries does not have to do with the fact that they are foreign. That is great that you have pepsi, coke, pizza hut whatever, but imagine if the associates were all Americans. You walk in and they speak broken Indian that is very hard to understand, and what makes it worst is that there is a ton of static when they talk to you. The pizza hut you go to I am sure has all Indians running it. Not only that their is probably a corporate office that allows Pizza hut to be more in touch with Indians. An American company is not just ran by Americans.

      I don't think that outsourcing is inherently bad so long as the customer doesn't need to know the difference. Unfortuneately w/ outsourcing tech support this is far from the case. I am sick and tired of going to work at a large retailer where I work and having people call me for tech support for a product like a Dell computer or AOL (neither of which we carry) because they couldn't understand the person on the other line.

      I once had an elderly lady come in almost in tears b/c she couldn't get her Dell computer working. She handed me an email from a guy in India that looked something like this:

      "Sorry I havent goten back to u. I been sick. U wil ned to replace the motherbord. I snt u a pdf file detaling how to do it."

      They wanted this older lady to replace a freaking motherboard. That is ridiculous, not to mention the english was horrible and the whole email was unprofessional. My problem with tech support is that they are having tech support agents supporting people in other countries. So many users that are non techies need to fight two language barriers, the language of the tech support agent and the technical jargon inherent with technology.

      Hating outsourcing to tech support has nothing to do with racism, it has everything to do with the experiences that we in America, and probably other countries have had to deal with. I feel that many of these global companies need to support Indians in India, and American's in America. Not only this, they need to get better tech support reps regardless of the country.

      The reason companies are outsourcing tech support first is simple. The customer doesn't deal with it until after they bought the product. I have to this day called a sales dept. of a company and gotten someone who I couldn't understand.

    4. Re:convenient for Symantec, too by shri · · Score: 1

      First level support can be moved anywhere... this is the type that tells the customer to check if cables are plugged in.

      Second level support, the folks who do actual diagnostics, need to be in work areas where they can quickly attempt to duplicate problems, have access to hardware so that they can try and do some of the stuff they're asking customers to do (not just read some dumbarse scripts).

      Third level support -- the folks who actually verify bugs, write the problem descriptions -- should have physical access to the developers. Nothing beats a tech support guy, who has replicated a problem, has the ability to bring a developer or engineer to his workarea and demonstrate it. It takes two to solve those problems.

      All of this is with the assumption that the company cares about its customers and makes enough money from the sale, to sustain a multi-tiered support group.

    5. Re:convenient for Symantec, too by WhiteWolf666 · · Score: 1

      Don't listen to this Son of a Bitch.

      Outsourced tech support is exactly the same as domestic tech support, at least in the U.S.

      I have a great deal of experience on this, I assure you, and most companies continue to outsource it more and more because it works just fine.

      Truely, most of us are not like this guy.

      Though, you probably should be avoiding Pizza Hut anyways. Health reasons :)

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
    6. Re:convenient for Symantec, too by nvrrobx · · Score: 1

      I hate to tell you, but your "facts" are incorrect. Customer service is not in India.

      http://www.symantec.com/corporate/

      Take a look at the bottom of the page where customer service centers are located.

      And yes, I DO work there.

    7. Re:convenient for Symantec, too by Anonymous Coward · · Score: 0

      If you work for Symantec and don't know that all consumer product technical support is done in Dubai, India, by an outsourcing firm, then you are a complete moron.

      Enterprise product support, such as the corporate antivirus product, as well as pcAnywhere and Ghost, is done from the Springfield site, but anything else that says "Norton" on the box is done from India.

    8. Re:convenient for Symantec, too by bodrell · · Score: 1
      I hate to tell you, but your "facts" are incorrect. Customer service is not in India.

      Well, I don't think I said I was in "customer service," because I was in tech support. And I think the page you pointed me to is outdated; the call center in Eugene, Oregon was closed down over a year ago. There's something in Springfield, but I don't think it's tech support. It was a bit presumptive of me to think that tech support must have gone to India, but most of the time that is the case when a US call center is closed.

      --
      Si la vida me da palo, yo la voy a soportar Si la vida me da palo, yo la voy a espabilar
    9. Re:convenient for Symantec, too by nvrrobx · · Score: 1

      The site in Springfield, Oregon is customer service. As a matter of fact, Symantec is the largest employer in the cities of Eugene and Springfield. It's also one of Symantec's largest facilities. I've been there multiple times, and I used to work on the SAVCE product, dealing with customer service and tech support in Springfield.

    10. Re:convenient for Symantec, too by bodrell · · Score: 1

      Symantec no longer has a Eugene presence. That's not to say people in Eugene couldn't drive 20 minutes to Springfield, but the call center in Eugene is gone. Poof. And one of the other comments said that other than enterprise software, tech support has moved to India. I never said the customer support moved to India, because I know better. A friend of mine recently had an interview for one of those jobs.

      --
      Si la vida me da palo, yo la voy a soportar Si la vida me da palo, yo la voy a espabilar
  19. Symantec ain't all that.... by Himring · · Score: 4, Interesting

    I'm rather confused by their claims of anti-spyware incorporation. They stated to have it in SAV9.x and indeed I saw it finding spyware on machines -- and it did a poor job. Adaware and spybot always found more. Now, their marketing is like, "now with anti-spyware!" Uh huh, you've said that already.

    Also, their installs are some of the worst to deal with. Their auto-uninstalls of their old products -- which occurs prior to upgrading -- is horrible. We had to spend tons of time writing our own scripts. We finally tried out Trend Micro and found that it did a better job of auto-uninstalling Symantec's products than Symantec did.

    I'm still talking enterprise here, but Trend has a far better admin console than Symantec. Trend gives tons of information on each system. Symantec is childish by comparison. Trend reporting is far better too. Trend has more of a "build your own wheel" feel to it, but for sys admins it rocks. Symantec's roots are from the single, desktop computer and that's the feel you get for it as an admin. Administration is an afterthought. Trend seems to be built by administrators for administrators and I like it.

    Besides all that, the answer to spyware isn't what Symantec would have you think -- namely, *them*. The answer is first: install Firefox (install it fool!) and ban IE. Second, make patch management a priority. After that, you can put gravy on it by removing root off workstations for users, but FF and PM are key. As a matter of fact, I argue that if you do those two things you just about don't even need AV -- especially doing Firefox. Hey, can you tell I like Firefox?...

    --
    "All great things are simple & expressed in a single word: freedom, justice, honor, duty, mercy, hope." --Churchill
    1. Re:Symantec ain't all that.... by dlZ · · Score: 1

      Also, their installs are some of the worst to deal with. Their auto-uninstalls of their old products -- which occurs prior to upgrading -- is horrible. We had to spend tons of time writing our own scripts. We finally tried out Trend Micro and found that it did a better job of auto-uninstalling Symantec's products than Symantec did.

      I used Norton's uninstaller app one time to remove the rest of the Norton's suite and it worked great, considering the uninstaller for the actual programs just crashed after removing enough to make the machine spit out 30 errors on boot.

      --
      rm -rf ./evidence @ punkcomp
    2. Re:Symantec ain't all that.... by saleenS281 · · Score: 1

      No, but I can tell you don't, and never have worked in a financial institution, where firefox isn't now, and probably won't ever be a viable alternative as all the internal web-based programs REQUIRE IE.

    3. Re:Symantec ain't all that.... by Anonymous Coward · · Score: 0
      I was dealing with an RRSP contribution at TD Canada Trust and the financial advisor had to flip between a number of different applications to do the money transfers and buy the securities. It was a mix of mainframe based applications and some web based ones. The web browser he was using is netscape. The PC was running OS/2. Their IT department keeps things locked up tightly due to security concerns and users are not able to install anything on their PC.

      He did mention that the lack of IE hindered them in accessing external web sites, in particular some from CCRA (Canada Customs and Revenue Agency).

  20. If it runs as slow as ... by LemonFire · · Score: 5, Funny

    If it runs as slow as their dog-slow antivirus solution, then their anti-spyware solution bundled together with their existing antivirus software would create one of the best anti-spyware/antivirus solutions out on the market.

    You don't believe me?

    Running both tools on the same box would lead to absolutely no CPU cycles left over for either virus or spyware to run...

    1. Re:If it runs as slow as ... by Anonymous Coward · · Score: 0

      No kidding, I won't touch Norton products anymore. I had a client with an older PIII laptop, 128 MB memory running windows 2000.

      When he went to update his subscription (Antivirus 2000) to the antivirus service it railroaded him into getting the latest version of Norton - and it CRIPPLED the machine. 10 minute bootups, wait 1 minute + to see result of a mouse click etc. It was literally impossible to use the machine.

      So I wiped out that pest - and it was stickier than any kind of spyware I've ever seen - installed AVG for him and presto, everything is fine.

  21. How long willl Symantic Go ? by AT-SkyWalker · · Score: 0

    Symantec had always filled the gap for M$ from you average home user stand point. Given M$'s "Embrace and Extend" policy which we all know what it did to companies in the past,
    How long do you think M$ is going to spare Symantec with M$'s "new focus" on security ?

    1. Re:How long willl Symantic Go ? by dioscaido · · Score: 1
  22. Symantec Effectiveness by wcitech · · Score: 5, Interesting

    When I got into the computer repair business, I installed Symantec products on almost every machine that came through my doors (if they weren't already equipped already). Now I am a strong advocate of AVG antivirus. I can't tell you how many times I've seen computers with Norton Antivirus that had a) up to date subscriptions b) up to date definitions and c) reported that the system was clean after scanning. Then, I'd uninstall Norton and install AVG, bamf, 6 viruses found.

    If their spyware removal is as effective as their virus removal (lately), you'll equal luck trying to remove those rogue search toolbars with a blender.
    1. Re:Symantec Effectiveness by DanoTime · · Score: 3, Insightful

      I agree, the marketing and "household name" aspect is carrying them. The tools are ineffective and bloated, in addition you actually need to use a separate tool to completely uninstall the product. This should not be allowed to continue, but people still buy the products because that's the first name they know.

      I make sure every friend I help out, and every user I work with, hears the simple command
      "Don't use Symantec products!"

    2. Re:Symantec Effectiveness by Anonymous Coward · · Score: 0

      I make sure every friend I help out, and every user I work with, hears the simple command
      "Don't use Symantec products!"


      You 1337 h4x0r dude, you! You are teh r0x0r! Don't you tell them to run only Linux?

      And I suppose that you think the ever dwindling number of calls from "friends" is due to your excellent advice being followed right? It hasn't yet occurred to you that the dwindling number of calls from friends is actually due to the fact that you are an ass and no one wants you around!

  23. Anti-Spyware spyware? by Gothmolly · · Score: 0

    I can see it now, you run this application in the background, possibly with a little icon in your system tray. It monitors all your activity, and every time it thinks that you need to be notified of something related to spyware, it phones home to Symantec, opens up a window, steals focus, and you get to read about how something you just did can increase your penis size^H^H^H^H^H^H^H^H^H^H likelihood of having spyware.
    Since most users tolerate this type of behavior already, especially after installing that helpful little Bonzi Buddy program, Symantec should be laughing all the way to the bank.
    3. Profit?!

    --
    I want to delete my account but Slashdot doesn't allow it.
  24. How about fixing Norton Firewall first by deaddrunk · · Score: 2, Funny

    I was shocked to find out that it doesn't drop ICMP requests. Every other firewall I've ever used can do that even the Windows XP one.

    --
    Does a Christian soccer team even need a goalkeeper?
    1. Re:How about fixing Norton Firewall first by GigsVT · · Score: 1

      Oh no! How terrible that it doesn't break the internet!

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  25. I'm sorry, the computer is *NOT* a Toaster! by ShinSugoi · · Score: 4, Insightful

    It just isn't. Computers are complex things, and it is both logical and more importantly, reasonable to expect people to do a minor amount of work to maintain them, the same way you do a automobile. Surely, any motorist knows how to check his tire pressure, oil, and can replace a flat when necessary. A car is an investment, and people who do not treat one as such do so to their detriment. A computer is no different.

    Similarly, anyone using a computer should be able to understand and implement basic security practices and do minor OS and hardware maintenance and repairs. The fundamental problem is that people are just too damn lazy to learn how to do these simple things, and Symantec is capitalizing on that.

    1. Re:I'm sorry, the computer is *NOT* a Toaster! by Valacosa · · Score: 3, Insightful

      Actually, I flinch any time I see computers becoming more like cars.

      I'm not going to claim that the automobile used to be an "open standard", but look at what's happened to them over the last century. They've gotten more complicated, but that complexity is hidden from the end user. It's created this culture that one shouldn't understand how their car works, and the knee-jerk reaction when something goes wrong is to take it to the dealership. As a result, dealerships get to charge hundreds of dollars for a bit of labour and $20 worth of metal in replacement parts. Want to fix it yourself? You still need their parts. Should have gotten an "open-source" car. Oh wait...

      Whenever I see something like this, I worry that the same thing will eventually happen to the computing world. I don't think it's likely, I don't think it's impossible either.

      --
      "Live as if you'll die tomorrow." Ridiculous. You could die later today.
    2. Re:I'm sorry, the computer is *NOT* a Toaster! by BenjyD · · Score: 1

      Not that I want to condone this use of a car analogy in a computing thread, but cars used to require far more work and knowledge to use than they do currently: starter crank, manual choke, spark timing adjustment etc. On modern cars these things are done automatically.

      The trend in most devices is to gradually reduce the knowledge and work required of the user: Records -> CDs -> Solid state players, for example.

      The fact that you think "users/drivers ought to know about these things" doesn't change the fact that they don't want to, and therefore the market will provide ways to automate the things they don't want to do.

    3. Re:I'm sorry, the computer is *NOT* a Toaster! by gavD · · Score: 3, Insightful

      I can see your point, but I'm not sure laziness is entirely the problem is most cases; most people I know are simply bewildered by the whole thing and don't have a clue where to start.

      I guess it's like sitting me down in front of a nuclear reactor and suggesting that I'm lazy because I can't figure out how to flush the coolant... I'm not trying things because I know I could blow everything up. A lot of people feel like this about their computer.

    4. Re:I'm sorry, the computer is *NOT* a Toaster! by Feanturi · · Score: 1

      The question would be then, what the heck are you doing in control of a nuclear reactor? The same can be asked of that bewildered user, who got a computer because everybody said they needed one. All those online poker games, and those shockwave games, etc, should be put on XBox live and we can send all these users over to that platform and be done with it.

    5. Re:I'm sorry, the computer is *NOT* a Toaster! by eman_2112 · · Score: 1

      Well, most 'motorist's' do not know how to check the oil, or replace a flat. They may know how to check the tire pressure, but I would be willing to bet (yes, with U.S. dollars) the number of people who check there tire pressure, heck, even know what the correct tire pressure is supposed to be, is in the minority.

      Second, I would argue cars are becoming more like computers then 'computers should be more like cars'. Outside of the US the level of computer integration is unbelievable. It will not be long before a car contracts a virus.

      Basically, people expect to buy a car, not read the owners manual, and drive it without it breaking down. The only maintenance they expect is to put gas in it. Yes, that is considered maintenance to the average consumer. Why do you think MB, BMW, Lexus, ect. are selling new cars with maintenance built into the MSRP? (hint: helps resell value and owner loyalty because the real maintenance is being done and the cars are less likely to break down)

      Former car dealer, current sys admin.

  26. Tradeoff by British · · Score: 4, Insightful

    What would you rather have your Windows box devote most of its resources doing?

    1. spyware/malware/adaware
    2. Excessive amount of utilities from various vendors to prevent spyware/malware/adaware.

    Oh that's how it works! The anti-spyware TSRs take up so much memory there's no room left for teh evil sofwtare to get a foot in!

    1. Re:Tradeoff by Anonymous Coward · · Score: 0

      > What would you rather have your Windows box devote most of its resources doing?

      Why, what it does now: holding a door open.

    2. Re:Tradeoff by BillX · · Score: 1

      Terminate and Suckup Resources?

      --
      Caveat Emptor is not a business model.
  27. I don't like this by 3770 · · Score: 1

    I don't like the fact that we have to run all these scanners to look for viruses and worms and spyware and what have you.

    It is because of a flawed operating system design being operated by, in general, the computer morons out there that is 90% of our society. Most of the computer users will always be clueless, and that is why we need a safe operating system.

    Although Windows is flawed in this respect I must admit that I'm a computer professional that has been around for a while, and I didn't foresee that we would get these massive problems. I used Windows 95 and although I complained about lots of stuff it never entered my mind to say "this is going to be vulnerable to worms and spyware".

    So that is a bit of an excuse for Microsoft.

    But that doesn't change the fact that this situation pi**es me off.

    --
    The Internet is full. Go Away!!!
    1. Re:I don't like this by Anonymous Coward · · Score: 0

      No it's not, microsoft has no excuse.

      Any competent admin could have told you that running servers that you don't need is just begging for trouble.

      All Microsoft had to do was disable all or most deamons by default, and then we wouldn't have had sasser or blaster spread so rapidly or to so many people. People rarely need the services that come with windows. And even if they do, they should only have to enable file sharing and remote control.

      Windows is a piece of crap, and only now are the people at Microsoft beginning to realise what needs to be fixed.

    2. Re:I don't like this by 3770 · · Score: 1

      Services is recent history.

      I'm talking about how the design in windows is flawed from a security perspective. And that started 10 - 15 years ago with Win 3.1 and Win 95.

      --
      The Internet is full. Go Away!!!
  28. so.. by SQLz · · Score: 0, Flamebait

    So I guess symantec is into writing virii and spyware now.

  29. Norton Antivirus does by osssmkatz · · Score: 3, Interesting

    Spyware programs access the Internet a lot, and frequently via low-level calls. By monitoring what programs access the Internet, they can indeed know what spyware is on your computer faster than by scanning.

    Their virus package does include support for 'expanded threats' including spyware.

    But their antivirus engine is designed to assume 'all viruses are bad.' This new product can --and does-- tread more carefully. It tells you what programs will stop functioning if a given adware module is removed. (according to Symantec.) I do not touch Symantec's products, though it is getting more and more tempting.

    If a company does good research, you think they could write good, lean, code without dependencies on TCP/IP. Uninstalling the program is a pain (for some), and manually uninstalling it without removing the TCP/IP dependency.. results in no Internet connection.

    With XP's system restore, I would be willing to take more risks, and this is a 'beta' product, but still..

  30. Two questions by mollog · · Score: 1

    Two questions; Why should we have to buy a pro
    Why is the major software vendor offering an add-on to protect its operating system?

    That chaps my ass, Microsoft is making an operating system that makes the entire internet vulnerable and they're getting rich doing it.

    For as long as Norton has been in business, its business has been propping up Microsofts POS OS.

    --
    Best regards.
  31. Hmm, an advert masquerading as news... by Colin+Smith · · Score: 4, Informative

    There are lots of spyware detection and removal applications out there for Windows. They're even pretty simple to install, use and are even fairly effective. This is product placement, not news.

    --
    Deleted
    1. Re:Hmm, an advert masquerading as news... by TheHawke · · Score: 1

      Get the hammer out and break the submitter's fingers.

      --
      First rule of holes; When in one, stop digging.
  32. Torture Inc by Werrismys · · Score: 1
    My gaming box has worked admirably under Win2K Pro for almost three years now. No antivirus, no antispycrap, no antianything. No problems either.

    I feel exactly as the parent poster: People are brainwashed into thinking that viruses, spyware and crashes are something usual in computer environment, and every PC magazine out there fanfares in EVERY SINGLE "computer security"-related article that people should "keep their anti-virus software up to date."

    10 years from now Windows PC's will emit random electrical shocks via keyboard or finglonger or whatever interface we use then. And the users have to lease antishock software. Gzus christ, I just don't get it - it's as if people voluntarily used torture devices on themselves and regularly paid the manufacturer more money in hope the pain went away, or at least lessened.

    --
    'Once scientists, even the dim-witted social scientists, get muzzled, the Western Civilization is finished.' - oldhack
    1. Re:Torture Inc by Anonymous Coward · · Score: 0
      " My gaming box has worked admirably under Win2K Pro for almost three years now. No antivirus, no antispycrap, no antianything. No problems either."

      Recall a lecture on workstation security, that if everything is running perfectly for such a long time the chances of being owned are quite high. A good hacker will keep the machine running well and ensure no one else messes with it.

      My brother thought the same as you about his machine until the first time he tried to log onto IRC he kept getting booted off and couldn't figure out why. Turned out a bot was on his machine was stopping him from logging on. The thing had been on his machine for months. His machine also worked perfectly as a games machine during that time.

  33. Why Did It Take Them So Long by theManInTheYellowHat · · Score: 1

    To get into this game? Their product line seems like it covers everything from virus protection to speed improvments to firewall stuff. And now very late (even after Microsoft) they release a "beta" version?

  34. It's all a con by Electric+Eye · · Score: 0, Flamebait

    Anyone else convinced Symantec has a secret room somewhere with a bunch of Russian nerds developing new vriuses and spyware every day? This business is wayyyy too convenient for them.

    On the other hand, M$ needs to integrate FREE spyware protection into its swiss cheese OSes.

    1. Re:It's all a con by TripMaster+Monkey · · Score: 1


      <tinfoilhat>

      The virus-developing nerds aren't actually Russian...the whole 'Russian hax0rz are so 1337' thing is propaganda disseminated by Symatec and other 'anti-virus' companies.

      </tinfoilhat>

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    2. Re:It's all a con by Anonymous Coward · · Score: 0

      Bricks through your window? Call Al's Glass.

      (thank you Gary Larson)

  35. I call bullshit by Anonymous Coward · · Score: 1

    Bullshit.

    The only requirement for windows users is a firewall and a clue.

    I run XP home SP2 on an adelphia cable modem connection. I have never, I repeat, never been infected because the first thing I did was install zonealarm.

    Even windows firewall is enough for most users who do casual browsing. Most viruses are not browser exploits, they are bundled with software you give permission to run or are attachments to email.

    1. Re:I call bullshit by Anonymous Coward · · Score: 2, Insightful

      Viruses now download spyware onto your computer. The majority of spyware doesn't come bundled with some crappy application anymore - they'll put it on your computer by any means necessary.

      There are plenty of browser exploits out there too. Try getting a no-CD crack off a dodgy website with IE. I've seen someone snared that way (WITHOUT downloading the crack) in couple of minutes.

      And in general it's a good idea to scan something that you're not sure about anyway.

      While I agree that Windows firewall is sufficient, anti-spyware and anti-virus are not a bad idea.

    2. Re:I call bullshit by Anonymous Coward · · Score: 0



      Sorry, but your system is 0wned. You just don't know it yet.

      If you don't believe me, just post your IP.

  36. Simplicity is not always good by Max_Abernethy · · Score: 2, Informative

    Their idea of simplicity was in my case just deleting my entire thunderbird mail archive because there was a viral attachment in some piece of mail it had junked. This was after I told it -not- to look at my mail because I was sick of getting notified about the 50 or so of those I receive daily. After that incident, I just uninstalled the damn thing - I've yet to catch any virii as far as I know.

    1. Re:Simplicity is not always good by Anonymous Coward · · Score: 0

      Their idea of simplicity was in my case just deleting my entire thunderbird mail archive because there was a viral attachment in some piece of mail it had junked. This was after I told it -not- to look at my mail because I was sick of getting notified about the 50 or so of those I receive daily. After that incident, I just uninstalled the damn thing - I've yet to catch any virii as far as I know.

      I had the same problem. To fix it, I had to dequarantine the inbox, turn off autoprotect, download email, delete the message norton's shitting it's pants over, compact your folders, turn back on autoprotect, and things returned to normal.

  37. MOD PARENT UP!!! by Anonymous Coward · · Score: 0

    It's called capitalism. Creating a first-class OS is not necessarily conducive to long-term cash flow.

    They have to leave enough vulnerabilities to maintain relevance on an on-going basis.

  38. Does it catch this piece of spyware? by bbzzdd · · Score: 1, Insightful
    1. Re:Does it catch this piece of spyware? by Anonymous Coward · · Score: 0

      I couldn't agree more. Um, yeah, we would like to see ALL of your HTTP traffic including cookies, passwords, etc. And in return, we'll give you a supposed amount of time that you have saved. I tested the heap of junk out a bit. It looks like they even made the "saved time" counter error on their side (ie lie about/conveniently miscalculate how much time was saved).

  39. Computer as toaster by mwood · · Score: 1

    Funny, I never saw a toaster with gigs of removable storage, a 19" display, FireWire, and a state space of quadrillions of points. I think that the computer is, *of necessity*, a leeetle more complex than a toaster, and always will be. It's long past time for people who wish it weren't to get over it and join the rest of us in the real world.

    Turn it around if you prefer: I never saw a word processor whose only preference was Light...Dark.

    Einstein had it right: as simple as possible, but not simpler.

    1. Re:Computer as toaster by JamieKitson · · Score: 0

      You obviously don't read mini-itx.com!

  40. Are you kidding, or just stupid? by Anonymous Coward · · Score: 0

    There are more than 20,000 Windows known viruses and worms in the world with new ones being added every day. Do you really think that it is unreasonable for a particular anti-virus product to miss a few at any particular moment? This is why people who are serious about virus protection have ALWAYS run at least two different vendor's products. The easiest way is to run one vendor on the servers and another on the workstations but, some people go so far as to run the two different vendors concurrently on the same system.

    Now I am a strong advocate of AVG antivirus.

    That's wonderful! Do you really believe that AVG is 100% effective? Have you tried sacnning an AVG scanned machine with another vendor's product to be sure that AVG is getting everything? Have you scanned that machine with CA eTrust, Symantec, F-Prot, Kaspersky or McAfee?

    You actually think AVG is 100% effective? Are you kidding, or just stupid?

    1. Re:Are you kidding, or just stupid? by Anonymous Coward · · Score: 0

      This is why people who are serious about virus protection have ALWAYS run at least two different vendor's products.

      Do you wear two tinfoil hats?

  41. symantec is worthless by Anonymous Coward · · Score: 0

    if I actually used any symantec products, I think I might hate them more than Microsoft; all they do is leech off the weaknesses of the Windows OS. perhaps what pisses me off the most it that a long time ago, in times of great ignorance, I actually thought it was cool to use their version of Defrag.

  42. Damn, sam! by IdJit · · Score: 1

    Every damn body is coming out with anti-spyware!! Pretty soon, we'll be downloading anti-anti-spyware-ware.

  43. Norton is useless by Sonar · · Score: 3, Interesting

    Norton is not even that good at detecting Viruses on a computer, how are we supposed to think that it will actually detect Adware also? I highly doubt it. I, like many others on this forum have found that AVG and Trendmicro do a much better job at finding viruses than Norton. I will also stick with Lavasoft's adaware and Microsoft's (Giant) Antispyware to tackle my customer's computer problems.

    I work at a "mom and pop" type computer store. 80% of these computers that come in had Norton Systemworks installed, with the latest definitions. Yet still they are full of viruses that both AVG and Trendmicro's Housecall detects. The sad part is, the sales of Symantec's products are driven by the need for Best Buy employees to sell more product. So with every new PC they are telling customers to spend money on useless virus scanning software.

    The fact is, the best virus scanning and adware scanning software is completely free. Without any hitches. So why would I want to pay for anything when the free product is better in almost every way?

    I have also found that Norton fails to uninstall properly in many comptuers. They even have removal utilities to remove their software. I think that this is completely rediculous. If software can't be removed properly from a machine, I dictate that this is no better than Malware. So in essence, installing Norton on your computer is no better than installing Bargian Buddy.

    1. Re:Norton is useless by BCW2 · · Score: 2, Informative

      When Peter Norton ran it, it was the best there was. Unfortunately it has been on a down hill slide since Symantec bought it. I clean more virii off computers that have Norton installed than any other AV product.

      What I use in the white box store I work in is Ad-Aware & Spybot for ad/spy/malware and Trend for virus cleanups. I have found that McAfee is also very good at clean up. Fprot seems to be the best at prevention, we have used it on everything in the store for over 3 years and I have had it at home for 2+ years and no virus has ever made it in. I switched at home when Norton let one in. It was the only one ever to get in one of my boxes in 15 years, I was seriously pissed.

      --
      Professional Politicians are not the solution, they ARE the problem.
    2. Re:Norton is useless by Mad+Ogre · · Score: 1

      I'm doing the same thing at the same sort of joint... using the same applications. AVG is the king. But Norton isn't so much the problem as McAfee. That stuff is just total junk. I've also found that Webroot's Spy Sweeper is excellent. I use a trial version of 3.5 on customer's machines to pull out the bugs sometimes. Another key tool that I can't live without is "Hijack This". Stupid name, but a dang good tool.

      --
      MadOgre.com
  44. Re:Challenge - done by Anonymous Coward · · Score: 0

    its called linux

  45. Money? by Anonymous Coward · · Score: 0

    hint: $$$

    I'm not clear on your meaning. On a per host basis, the Corporate version is already cheaper than the consumer version. Why would Symantec want to make their more expensive product, more expensive. They run the risk of pricing themselves out of the market that way. It's not like they are lacking competition.

    1. Re:Money? by vandon · · Score: 2, Informative

      The corporate version can be controlled with the Symantec system console.
      The updated virus defs can be tested on a single machine before being released to the whole company. You can start scans of individual computers or for fun, start the whole company on a full system scan at once. It has a centralized quarantine and all alerts are logged in one place, so you can see when Mr.CEO clicks on that attachment you told the whole company not to click on. It seems to take up less memory probably because it doesn't have the fancy pretty foo-foo web page graphics looking front end. It just has a functional everything where you can find it interface.

  46. Bullshit! by af_robot · · Score: 3, Insightful

    We do run Symantec Antivirus Corporate Edition 9 in our company and it hadn't detected a SINGLE spyware!
    You'd better use Microsoft Antispyware/Spybot/Adaware because Symantec's offering for corporate market is still lacking decent antispyware protection, although it is a great antivirus, much better that a Nortor Antivirus.

    1. Re:Bullshit! by vandon · · Score: 2, Informative

      9.0 didn't catch spy/adware very well. However, v10(corporate edition) does an excellent job. I've visited certain non-work related webpages and it has popped up warnings about some script or activeX control or a program trying to install.
      It also has detected spyware during a system scan. It's nowhere near as good as spybot, adaware, and MS anti-spyware...but it blocks the worst stuff and with each definition and engine update, it's getting better.

    2. Re:Bullshit! by Anonymous Coward · · Score: 0

      I second that. We also use corporate version 9, and I don't believe it removes any spyware. Adaware and spybot still find plenty after norton has been run.

  47. What the average user needs. by Skraut · · Score: 1
    People do not want privacy software, firewall, antivirus, spyware, adware and blended threats. The average individual is saying I don't want this anymore. Just fix it.

    Then the average user needs this I hate to sound like an Apple fanboy because I've only had mine for the past few months. But after spending all day fixing spyware/adware/viruses on PC's it is nice to come home to the Mini and USE the computer.

    --
    Introducing Microsoft Vacuum 1.0 The first Microsoft product that doesn't suck.
    1. Re:What the average user needs. by mutatedmonkey · · Score: 1

      Yep. This is exactly how I feel. The average users needs can be met just fine with a basic Macintosh (mini, eMac, iMac, iBook). Just this morning I learned a new trick in Tiger... mouse over a word, and then hit -D, and you see a little window popup with the dictionary definition of the word. It's stuff like this, along with the decreased (I think relatively absent) threat of virii/spyware/malware is why the Mac is the computer-appliance that Windows isn't. Hit a key, and it's awake. Use it, put it to sleep. Rinse, repeat.

    2. Re:What the average user needs. by Anonymous Coward · · Score: 0

      ...and what's wrong with Linux or BSD on a PC ??
      OS X is after all a BSD... (well, more or less a BSD)

  48. Sorry about the AC, but the whole damn problem... by Anonymous Coward · · Score: 0

    Is this toaster/microwave mentality. If you want a toaster on the internet, buy a msnTV, or some other "dumb" terminal. More game consoles should work on making functional browsers for them. Sega had the right idea with the dreamcast, but just horrible execution. Computers are not appliances. They are tools. Tools require proper maintanance and use for them to be safe and work properly. An appliance just does what its supposed to do with minimal oversight and maintanance. Symantec is just further contributing to the problem if they inject this type of mentality and false sense of security into the market place, and does not deserve our funding. As one of the "front line" soldiers on the internet, I see on a daily basis that these products do very little to keep the pox off peoples computers, regardless of how often they are upgraded.

  49. Best software to remove spyware by Anonymous Coward · · Score: 0

    Click here for the best software to remove spyware for free. ;D

  50. Company Issues Press Release by Proteus · · Score: 3, Funny
    FOR IMMEDIATE RELEASE

    According to popular Internet news/blog site Slashdot (http://slasshdot.org/), well-known companty Symantec has, in an unprecedented act, issued a press release in order to promote its products.

    "This is truly a breakthrough in marketing approaches," said a Slashdot employee who asked not to be identified, "never before has a company gone to such lengths to promote a product. Slashdot is proud to break the news of this historic event." While some believe that this was an inevitable extension of current marketing approaches, many more are stunned by the sudden change in tactics.

    Mary Weatherspoon, a seasoned marketing consultant, is one of those surprised by Symantec's sudden release. "The whole industry has been turned upside-down. We'd heard inklings of using mass-media to promote products, but none of us had ever thought about treating new products -- especially products that aren't really groundbreaking -- as actual, hand-to-god news," she said.

    Slashdot management did not respond to requests for comment before deadline.

    --
    We may not imagine how our lives could be more frustrating and complex—but Congress can. – Cullen Hightower
    1. Re:Company Issues Press Release by welshwaterloo · · Score: 1
      Oh please..
      I appreciate the sarcasm as much as the next man, but this is news. This is news for nerds.
      I'm a nerd and use Symantec on our worldwide LAN. It's one of hundreds of products we use, so I don't visit the manufacturers site every day.
      If /. wants to make a story about Symantec launching a new Anti-spyware product, then I'm happy as larry.
      Especially as I get to read opinions on Symantec from IT professionals from around the world.

      It's easy to bash ./ for reprinting press releases, but it's tremendously useful sometimes.

      -----------
      *and... relax.* :)

    2. Re:Company Issues Press Release by rockypg · · Score: 1

      Umm... Did u use firefox to type out that post? It refused to spell Slashdot correctly.. For heavens sake at least spell your links correct!

  51. Panda AV best in my lab by woodsrunner · · Score: 2, Interesting

    I have had the opportunity to test AV in my lab, okay I worked in a computer shop... but I was able to crack some really infected machines..

    Far and away, the best at finding viruses is Panda. Not only does it find on average two to three viruses that Norton's and Mcafee will miss, but it also doesn't bog down your system.

    It used to be the lowest priced AV, and while this is no longer the case (probably due to the drop in the dollar -- they are Spanish, er Basque) it is worth the price. Their latest product -- Panda Platinum outscans most products for spyware: even webroot, Spybot and adaware. It also head and shoulders above any anti virus and includes a nice firewall (which I haven't tested, but if it is like their other products, it's the best)

    I highly recommend their free online scan and would also recommend downloading a free trial of their software.

    http://www.pandasoftware.com/home/default.asp

    1. Re:Panda AV best in my lab by Anonymous Coward · · Score: 0

      I have seen this exact same post at least once before.. do you have it saved in a word document which you paste into every Slashdot discussion?

    2. Re:Panda AV best in my lab by Anonymous Coward · · Score: 0

      I have decided to re post - after checking Panda Salesman's previous posts.. perhaps I have developed the ability to see into the future?? that is very weird deja vu... (strongest I have ever had!) that will teach me for being a smart arse AC!..

  52. You do not know what you have. by Anonymous Coward · · Score: 0

    I was half expecting your system to get the blue screen in the middle of you posting this very scary message.

    Seriously tho. You don't know what you might have! You could have all kinds of problems with your suggestion to run a naked system.

    Firewall is not enough. Whoever you are, your advice could be very costly to a customer of yours. If you're in techsupport, can you tell me where you work so I can avoid using your company in the future?

  53. Or buy an OS that isn't subject to this bullshit by Anonymous Coward · · Score: 1, Insightful
    The fundamental problem is that people are just too damn lazy to learn how to do these simple things

    No, the problem is that the computer geek world in corporate America continues to support an OS that is a vast pile of diseased, steaming monkey shit. The poor home users want something that matches what is at work or is most popular, so they get stuck with this shitpile.

    And then asshole I.T. folks pick on the home users when the home user, who just want to read a damned web page or send some email, is confronted with this huge array of invasive code. Home users with lives that, sorry geek-fucks, don't revolve around computers. I know hard working people in complicated careers who just don't have the time to maintain a Windows box to the level of care that the braindead broken thing needs. Many of them have gone to Macs where this bullshit is not required.

    I can operate and maintain a car without having to install a patch every goddamned day. The whole car analogy just shows how bugfuck stupid most geeks are outside of computer knowledge.

    FUCK YOU, I.T. ASSHOLES! Fuck your miserable hides to hell. You made the world this way by buying Microsoft SHIT over and over again. I KNOW former IT people who admit to me (now that they are out of the industry) they picked Windows because it justified their jobs.

    So shut the fuck up with your criticism and blaming of the victim bullshit.

    Yeah, mod this down, but many of you out there know this is true.

  54. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  55. consumers think spyware = virus, and they're right by SuperBanana · · Score: 4, Interesting
    Consumer says fix it, company says we've reduced the complexity, customer still sitting waiting for fix.

    The customer is sitting there wondering why their "antivirus" (or worse, "internet security"...I love that one) software isn't protecting them from a self-installing, replicating program they didn't want installed, which crashes their system and/or slows it down. I've seen spyware/adware/malware act like viruses (modifying/inserting itself into DLLs and whatnot) and worms (searching for other systems to infect) and trojans (how some of them "hide" from the user in plain sight). Snooty computer scientists get all huffy when you call a spyware program a "virus", but let's be completely upfront here- spyware/adware is just a trojan/worm/virus with commercial purpose.

    Every uneducated computer user whose system I've fixed for spyware has asked the same two questions: "why doesn't my antivirus software protect me from this?" (and indeed, the software is installed, definitions are current) and "isn't this spyware stuff a virus?"

    Fact remains that for all the crap hype- in at least a decade, "antivirus" technology hasn't improved. Much/all of it is based off the good old standby- definition files. Those worked when viruses took weeks to spread. Now they spread in hours- or less.

    My favorite story about how useless antivirus software can be comes from 2000, when one of the worms going around got right past our antivirus software on our mail server. We looked at the one that got quarantined, and the one that didn't- and for an hour or two, we couldn't find any differences. Only when I loaded both onto my powerbook and opened them in BBedit, turning on "show all hidden characters", did I see that one had carriage returns and line feeds- the other only had one (CR's, I think). Because of this very simple change, the worm got right past our antivirus software. How idiotic is that?

  56. Wait... by Quiet_Desperation · · Score: 1
    ...my computer can make toast? Really?

    Is there a FAQ on that somewhere?

    1. Re:Wait... by syrinx · · Score: 1

      ...my computer can make toast? Really?

      Just set your bread on top of a Pentium 4, you'll be all set within seconds.

      --
      Quidquid latine dictum sit, altum sonatur.
    2. Re:Wait... by TripMaster+Monkey · · Score: 2, Funny


      Yup...just follow this simple guide:

      1.) Place bread (or bagel, or english muffin) on top rear of system (just above power supply).
      2.) Insert foreign object into power supply fan opening until fan noise stops.
      3.) Wait until bread is toasted adequately.
      4.) Turn over and toast other side to same degree of preferred toastiness.
      (Toasters of bagels or english muffins may omit this step.)
      5.) IMPORTANT! Remove foreign object from power supply fan opening, verify proper operation of fan.
      6.) Enjoy hot toasty goodness!

      --
      ____

      ~ |rip/\/\aster /\/\onkey

  57. BR's comments. by antdude · · Score: 1

    Also, see here.

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  58. What a POS by dgos78 · · Score: 2, Informative

    I just installed this to test it out, and it ran very slow. The spyware protection is nothing more than what is included in the latest versions of NAV. What a gyp. It is now uninstalled. AVG, Firefox, and Spyware Guard and Blaster do me just fine.

    --
    SYS 64738
  59. Re:Or buy an OS that isn't subject to this bullshi by TripMaster+Monkey · · Score: 2, Informative


    Wow...that was fun...

    Maniacal raving flames aside, I'll be the first to agree with you. As an I.T. guy (not former), I readily admit that the piss-poor state of M$ operating systems keep food on my table.

    I LOVE spyware...spyware alone pays my mortgage.

    --
    ____

    ~ |rip/\/\aster /\/\onkey

  60. I'll say it.. by TheHawke · · Score: 1

    And i'll say it again. 3 apps, 1 file.

    Ad-aware.

    Spybot S&D.

    Avast! Antivirus.

    A good HOSTS file.

    $0 spent for world-class protection.

    Symantec's stuff, spend a bundle, pray that it installs and actually runs without having to pore over endless documentation or downloads. Or worse, calling their tech support line and PRAY that their system does not hang up on you. Not my kind of idea spending a afternoon dealing with software issues.

    Oh, did I also mention that Avast has AV distros that are built for *nix servers? Symantec does not have a single application that does that.

    --
    First rule of holes; When in one, stop digging.
    1. Re:I'll say it.. by Anonymous Coward · · Score: 0

      Those programs are nice, but the idea to have a program that prevents infection of spyware is better. Look along the lines of Spysweeper or pest patrol. Free is nice, but proactive is better than reactive.

  61. Comment removed by account_deleted · · Score: 2, Insightful

    Comment removed based on user account deletion

  62. It's a joke by delus10n0 · · Score: 2, Informative

    Just look online for the plethora of previews and beta reviews, such as this one from PCWorld. Sorry, Symantec, I don't want to install 314MB of files, 11 services, 3 startup items, 2 toolbars, and 2 BHOs (Browser Helper Objects) just to "prevent spyware".

    Symantec lost the game a long time ago-- there are much better (and cheaper) ways to keep your PC afloat.

    --
    Not All Who Wander Are Lost
  63. I use a Mac. Problem fixed, complexity removed. by Anonymous Coward · · Score: 0

    Best remedy to fix both the virus, adware, spyware... problem AND to reduce complexity is to use a Mac. Easy as that!

  64. Reduced Complexity... Huh? by jbrandv · · Score: 1

    You don't reduce complexity by adding yet another application. This just adds complexity.
    Try this: Install another operating system that doesn't have the problems in the first place. Try Linux, OS X, Solaris, etc. This is just an attempt to move more money from their customers pockets into theirs.

    1. Re:Reduced Complexity... Huh? by irq255 · · Score: 1

      Are Linux and Mac OS X not major targets for spyware simply because they aren't as popular or as widely in use as Windows?

  65. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  66. Users complaining.. by E+IS+mC(Square) · · Score: 1

    "Users are saying, 'I don't want to know all the nitty gritty details, I don't want to know the technical stuff, just let me do what I need to do on the Web'. They just want it to work," said Kohlberger.

    Yeah!! Bunch of assholes, right?

  67. Re:How about fixing Norton Firewall first. OK by Anonymous Coward · · Score: 0

    Every version of NIS and it's predecessor @Guard has in it's advanced settings the ability to block ICMP requests, if you'd like.
    Typical /. post of someone who's never RTFM.

  68. Computers are complex. Live with it. by fmaxwell · · Score: 1

    'We have to reduce the complexity. People do not want privacy software, firewall, antivirus, spyware, adware and blended threats. The average individual is saying I don't want this anymore. Just fix it. What we are doing is reducing the complexity.'

    I am sick and tired of companies pandering to people too lazy to learn anything. Computers are complex and they aren't getting simpler -- because people demand more and more from them. If someone doesn't want to invest the time to master the use of a computer, then they shouldn't operate one.

    These are the same stupid whiners who are in tears when their hard disc crashes because they never backed up anything. They are the ones who are standing in line in front of us at the computer store having hissy fits because they want the techs to install a DVD-R/W drive while they wait -- because there's no way that they would consider learning how to put in four screws and three cables (power, IDE, and audio) themselves. They are the ones who install adware on their systems and are then shocked at the results. They are the ones who stare blankly like deer looking at headlights when the salesman asks if they have USB ports into which their new digital camera can be plugged.

    All that this kind of initiative by Symantec does is help the ignorant remain so while increasing the under-the-hood complexity even further. So when something in the automated mass of hundreds of megs of files breaks, the user doesn't have a prayer of being able to fix it.

    If you aren't willing to learn how a radio works, then the FCC won't give you a HAM radio license. If you aren't willing to learn the rules of the road, the DMV won't give you a driver's license. We need a computer license and people who won't learn the basics about computers shouldn't be allowed to own and operate a computer.

  69. Timetraveller's Trouble by woodsrunner · · Score: 2, Interesting

    Yeah, I doublechecked too (because you're post made me think I was turning into a bot), the only thing I posted more than once(and I wrote both posts separately) was my testing of search engines that found Yahoo to be the best at finding answers for VB and Access... I get hyper-puppy when I find things that go against the status quo. I apologize.

    For full disclosure, while I used to sell a lot of Panda when I worked in a comuter shop, I wasn't on commission -- I sold it because it worked and I wouldn't have to fix their computer again. I haven't sold the stuff in about two years. Additionally, I don't use Antivirus software except at work where we have enterprise Norton's >> which isn't as bad as personal edition. Still, I'd rather use Panda's Enterprise, but I am just a coder not an admin.

    I have downloaded the trial version of Platinum to fix a friend's computer and was impressed how it did what adaware, spybot and spysweeper couldn't.

    Sorry about the sales pitch, but I am amazed that Panda is so unknown and I figured where better than an slashvert for Norton's to spout about!? It's a good tool for any tech.

    See you at the MIT meeting.

  70. Yeah, but... by blueZ3 · · Score: 1

    Your post was missing the obligatory "step" format... :o)

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  71. Symantec is the Anti Spyware busineess now? by Anonymous Coward · · Score: 0

    That must mean theyy are developing their own spyware...

  72. How long till they get sued? by rudy_wayne · · Score: 1

    The generic term "spyware" is no longer appropriate since many programs are designed for a purpoase other that "spying". A more appropriate term would be "scumware".

    How long will it be before Symantec gets sued by one of the scumware creators for identifying their program as "spyware".

  73. Let's Cook by Elranzer · · Score: 1

    "The computer is not a toy anymore. It has turned into a toaster and microwave."

    Well, if you're using Intel processers, yeah...

  74. Re:I disagree by Anonymous Coward · · Score: 0

    You can barely sneeze with IE without catching some form of spyware. Admittedly, there are too many things to worry about and someone with SP2 on their system has many of the pre-requisites torwards safety, but the holes are there.

  75. I just tried it by jsmucker · · Score: 1

    I installed it on a infested computer found 0, spybot found 180, adaware 84. SO ill try it on some others systems.

  76. Already available from DELL by JRW129 · · Score: 1

    These became available from Dell yesterday and can be shipped on any new system. They are designed to compete with McAffe which is currently the leading seller of the all in one package from a big name (other than spybot and ad-aware). The price is $79 and it includes the antivirus software, a firewall, and of course spyware removal. This is ten dollars more than the competitor (McAffe).

    1. Re:Already available from DELL by dreamer-of-rules · · Score: 1

      We just switched away from McAfee because the updates require running IE in an insecure mode. Since we switched to Firefox, every update had to wrestled with to download in IE (with the redirects we couldn't just copy/paste the URLs either). Norton manages to download virus and program updates without opening any web browser.

      --
      Everyone is entitled to his own opinions, but not his own facts.
  77. What is this "Norton" by SQUAG · · Score: 1

    And can I install it using apt-get install norton?

    --
    Think for yourself.
  78. Every time this subject comes up ... by khasim · · Score: 3, Informative

    ... someone has to make the claim that he runs Windows without anti-virus/anti-spyware and doesn't have any problems.

    First off, if your router has a DMZ, then you are running a firewall.

    As for the rest, without running current anti-virus software, you won't know if you have a virus.

    The same with spyware.

    The fact is, "common sense" will not prevent you from accidentally typing in a wrong URL and ending up at a site that would exploit IE.

    The same with Outlook Express. There is nothing stopping someone else from sending you email with a virus that would exploit an auto-run sequence.

    "Common sense" is knowing that Windows is vulnerable and needs to be protected.

    "Common sense" is running the necessary protections and keeping them updated.

    1. Re:Every time this subject comes up ... by RealityMogul · · Score: 1

      If I'm IN the DMZ, the firewall capabilities don't have any effect.

      I said I never had a spyware PROBLEM. I didn't say I've never gotten spyware on my machine. I have, its immediately noticed, and removed.

      Please link to any existing auto-run exploits in Outlook Express. Please be aware that I read all messages in plain text mode.

      I do update my machine whenever new vulnerabilities are released. That is part of the common sense I was referring to.

    2. Re:Every time this subject comes up ... by Knara · · Score: 1
      What does having a DMZ have to do with it? If you're NATing, typically your client computers aren't in the DMZ. If they _are_ in the DMZ I hope you're taking additional security precautions because the NAT isn't really helping you out in that case.

      Or you could have meant something other than "DMZ".

    3. Re:Every time this subject comes up ... by Anonymous Coward · · Score: 0

      Common sense is knowing not to run IE, IIS, Outlook or Word macros - or for that matter, anything MS - without knowing whence they came.

      Not all that difficult.

  79. It's about time by TodPunk · · Score: 1

    Trend Micro's PC-Cillin has been doing this for about a year now, and has detected spyware (limited) for a couple years. I realize that scanning for spyware and viruses are quite different processes, but honestly, it wasn't that much of a stretch for Symantec to at least keep up with what their competitors are doing.

    For those of you keeping tabs on the corporate side of things, Office Scan does spyware as well now and that's something I don't think Symantec even has plans for on their corporate suites.

    Kinda makes me wonder why people think Symantec is still so great when they've been falling behind the underdogs for the last several years. Remind you of Intel, anyone?

    --
    This forum Sig is licensed under the LGPL.
  80. I work for a (large) AV company... by blueZ3 · · Score: 1

    and I can tell you that the real reason for breaking out spyware from viruses is legal. If we detect one of these programs (which as you say, are unwanted, self-installing, etc.--just like a virus) and call it a virus, there are legal issues.

    In fact, it's worse than this: our current products' interfaces now say Spyware/Greyware... and I have it on good authority that this is because of the threat of legal action from the producer of a spyware program who insists that their product is legit.

    If Joe Sixpack sees that our antivirus software is detecting software from Sleaze Inc. as a "virus/spyware" he'll tell his friends, and there goes their business model.

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  81. Question by simetra · · Score: 1

    I'm open to trying non-Norton AV. Besides effectiveness, I'm concerned with bloat. I hate having dozens of TSR's running. I also like FREE.
    Which would you recommend, Trend or AVG, and why?
    Thanks!

    --

    "Would it kill you to put down the toilet seat?" -- Maya Angelou
    1. Re:Question by ShadowSystems · · Score: 0

      Just MHO, but go with AVG.
      Configured properly, AVG has caught more virii than Symantec's ever THOUGHT of recognizing, much less protecting you against.
      I've *YET* to have a secondary-scan (via online, or live-cd AV routine) come across a virus AVG missed, yet my Symantec was constantly ignoring stuff that caused my systems to become, if not completely unusable, critically unstable.
      When Symantec's own knowledge base has an entire section dedicated to "How to repair us when a virus scrambles it's dependancies", and the "fix" amounts to running half a dozen third-party cleaner apps, re-installing the product, UNinstalling the product, and RE-re-installing the product - that joke lost it's punchline a LONG time ago...
      AVG does more, uses fewer resources, and has YET to do anything to my system, where Symantec has done nothing but cripple my systems to the point of rendering them worthless.
      I've not used Trend's products, so can't comment on them, but AVG has been in constant use (in both Free and paid-for versions) for the better part of two years and I can't say enough good things about them.

  82. Pathetic twat! by Anonymous Coward · · Score: 0

    You pathetic twat! How can his querying the difference between two products be bullshit?
    Did you mean to say that the effectiveness of Symantec AV CE is bullshit? If so why, because YOU have never had an spyware detected by it? Who is to say that YOU have configured it properly? Who is to say that it is even turned on? You do know that in Symantec AV CE, spyware detection is turned OFF by default, right? You do know that you have to manually turn it ON, right?

    As for your statement, "You'd better use Microsoft Antispyware/Spybot/Adaware", this just tells everyone that you are use to working in a small shop or at home. None of the products that you suggested are able to be managed on a large scale basis. None of them allow remote installation. None of them allow policy based configuration. None of them have central reporting or management. None of them are usable solutions for organizations with more than 30 systems!

    Try turning the spyware features of Symantec AV CE on before calling bullshit. Your post is BULLSHIT! You pathetic twat!

  83. "What we are doing is reducing the complexity." by Eric_Cartman_South_P · · Score: 1
    "What we are doing is reducing the complexity."

    Yeah, it's called a Mac. I don't deal with this crap on OS X.

  84. I have to purchase by today? by MillerHighLife21 · · Score: 1

    I just downloaded this beta and installed it, getting a message about how I would have to purchase Norton AV by the time the trial period expires (keep in mind I was running NIS 2004 w/ AV before this). Well, the trial period ends...today (5/6/2005). That's just a waste of my time.

    --
    "Don't teach a man to fish, feed yourself. He's a grown man. Fishing's not that hard." - Ron Swanson
  85. norton doesn't work! by Ian+Fleming · · Score: 1

    I also agree with others, Norton doesn't do the trick. Iv'e personally delt with multiple pcs with the latest Norton defs and it didn't pick up anything. When doing a Trend scan I found about 20 viruses, and removed them successfully.

  86. And what's worse by Sycraft-fu · · Score: 1

    They AREN'T good at what they do. None of the spyware products are. Virus scanners are quite good these days. It's to the point that if you have a good one (like AVG) I basically don't worry about you getting viruses, I'm confident it'll find and stop any of them.

    Not the case with anti-spyware apps. There's plenty of spyware they just seem to be unable to remove. MS is the best of the lot, but even they have plenty of work to do. Like receantly I came across a computer with the iSearch toolbar on it. Both MS and Adaware found it and claimed to remove it, but they didn't do the job completely. When the computer rebooted it was gone, but it tried to reinstall itself (MS blocked that at least). to get that to stop I had to grab A2 and manually locate the things trying the reinstall and remove them. Went through the same shit with a different spyware that has unclassified a couple weeks ago.

    If Symantec can make a spyware remover that actually works, then more power to them, I'll try and get it licensed at work. Right now the available ones are just not that good.

  87. Spyware = Company Supported Viruses by TigerTime · · Score: 1

    Money is the only reason why spyware isn't considered a virus.

    If i were to make an email with an attachment of some dancing bunny, that happened to install software in the background that tracked what websites you go to, what applications you used, what your ip is, etc, etc, and every once in awhile display a webpage that has a paypal link to give me money to remove this annoyance, I would be deemed a hacker and virus writer and probably go to jail.

    However, if i spend the time to make up a marketing company for removing software and do pretty much the same thing, i'd just be norm.

    Complete hypocricy if you ask me.

  88. Whatever Happened To Peter Norton? by TAZ6416 · · Score: 1

    I miss his cheery white shirted grin on the cover of the boxes ;)

    Jonathan

  89. Nice meta-tool... by thrill12 · · Score: 1

    here...
    It's (still) only in Dutch, but it has a very easy click-and-remove action using multiple anti-spyware programs (spybot, adaware, etc).
    It will at least save you the drive to [name family/relative/friend name of choice here], in case their (Windows) computer slows down again :)

    --
    Slashdot: stuff for news, nerds that matter, matter for news, stuff that nerd
  90. I installed and it broke my local profile. by aimtoserve · · Score: 1

    The beta installs the whole security package. Antivirus, Antispam, Antispyware. The whole tamale. It slowed my computer to a crawl and somehow bumped up the security to the point where my profile wouldn't load, so a default profile loaded instead. I've never been a big advocate of Symantec products and this is a perfect example of why not to go with Symantec. I unistalled it and luckily everything went back to normal.

  91. Bad user rights model by malcomvetter · · Score: 1

    Anti-Spyware exists for bad user rights models. You should be able to set up a static configuration for the machine and user settings. If a program tries to change those on your behalf, you are prompted to re-authenticate prior to making those changes. There's your anti-antything-bad-ware.

  92. Don't Go Chasing Waterfalls by Xtravar · · Score: 2, Insightful

    Apparently, inciting fear and blowing things out of proportion is what gets people mod points.

    The only real threats to Windows users are: Internet Explorer, Outlook Express, and whatever server packages Microsoft makes.

    The only time a Windows user needs a firewall is right after installation to quickly get the Windows Updates. A third party software firewall isn't going to help in that case, but a router or hardware firewall will.

    The only time a Windows user needs virus protection is when they are downloading pr0n.vbs off of Kazaa or using Outlook Express. I've yet to see a 'real' virus in Windows; their prevalence has been blown out of proportion by antivirus companies to make a buck.

    The only time a Windows user needs anti-spyware tools is when they install freeware/shareware left and right without research or thinking, or when they're using Internet Explorer.

    There are tons of people who have used Windows without any protection whatsoever, but because of their expertise in managing their system, they haven't had a problem.

    I ran Windows for 10 years, and never had one of these 'real' problems. I only ran trusted binaries, and binaries I didn't trust, well, I disassembled them and saw for myself.

    Look, if you're stupid enough to use Internet Explorer, Outlook, or any other retarded Microsoft product that is not an operating system, yeah, use every protection resource you have. If you're stupid enough to run all sorts of files from untrusted sources, or if you're stupid enough to think a 5kb script file is that hot mp3 you want, then yes, you need protection. If you don't understand how to disable system services and startup applications, then yes, you need protection. If you're stupid enough, if you're stupid enough, if you're stupid enough. Get the point?

    It's like TLC says: don't go chasing waterfalls, please stick to the lakes and rivers that you are used to.

    And for the record, I now use Linux, but not for security reasons. It Just Works. There's none of the ass-backwards tweaking that Windows needs to work properly.

    --
    Buckle your ROFL belt, we're in for some LOLs.
    1. Re:Don't Go Chasing Waterfalls by GoatPigSheep · · Score: 1

      or if you run a mac you can be as stupid as you want and not have any problems

      --
      GoatPigSheep, the 3 most important food groups
  93. Which anti-virus isn't a CPU hog? by pjrc · · Score: 1

    I use linux, but my girlfriend's computer has Windows. We installed norton anti-virus, and it really has sucked the life out of her machine. We upped the memory to 1G (was 512M) and that helped, but it's still noticably slow. I've looked for anti-virus overhead and slowdown benchmarks or reviews, but it just doesn't seem to be out there. All the comparisions I can find appear to be more a "look, this one has a shiney box in the store and a slick gui when you install". Blah. Lots of others have posted what we learned the hard way. Norton is a resource hog. But what is better? Seen several comments about AVG. Should we switch? Sounds a lot cheaper than another gig of memory and a cpu/motherboard upgrade. Is there a really good (and honest) comparision of the resources and cpu cycles each of these anti-virus products takes up? If you know of any, please reply with links. Thanks. By the way, she's really pretty knowledgable and for years went without any anti-virus software and didn't have any (visible) infections. She uses mozilla (since long before firefox) and never IE, and she knows email attachments you weren't expecting are hazardous, even if they appear to know from someone you know. Our home network is behind a debian-based firewall running minimal services. So, for a long time she went without any infections. Still, one virus got by. It was probably there for a while and I eventually noticed occasional traffic in the firewall's logs. It didn't have any visible effect on her machine and only made very light, very infrequent communication (to a site that was shut down). It appears to have been an attempt to harvest/steal game registration keys. Many others have posted here that they are careful and don't need anti-virus software on windows. Well, I used to think that, since she was indeed quite careful and went for many years (since the mid 90's) without any problems. But if you don't run a virus scan (or firewall), something like this one she got could be hanging out indefinitely (until you eventually have to reinstall windows for one reason or another), and you'd never know it. Also, one final gripe about Norton. It likes to make a lot of noise every time it detects a virus in an incoming email. Maybe there's a way to shut it off, but it wasn't apparant. For years, we've used spamassassin on our little server and it tagged most viruses as spam. And she simply disregarded any others. But with Norton, its pops got to be really annoying. I finally had to install ClamAV on our server to filter out the viruses so she would have that annoying popup every morning. Blah. What a pain in the ass the windows world is, and I don't even use it. Maybe Linux will be similar someday if it gets popular, but for that to happen, it's going to take widespread adoption of really stupid software that lets users easily run executables (with system access, not in a sandbox). At least for now, pretty much all linux apps at least try to have some reasonable security. How stupid is it to simply allow executables?

    1. Re:Which anti-virus isn't a CPU hog? by bennig · · Score: 1

      Kasperky Labs antivirus is pretty good as far as that goes. Not for spyware, but it's good AV.

      --
      http://www.acereview.com
  94. It's not obvious when one is infected by braindead · · Score: 2, Interesting
    You say: Of course a knowledgable user can tell if they have been infected with a virus or spyware!

    Certainly. The last time I was infected (stoned? jerusalem? I don't remember). I could totally tell that I was infected. I mean, who could possibly miss the extra 25 cycles it took to start a program? And the extra 2k of RAM that had gone away?

    That was a while ago, but I believe that there is still malware today (botnets come to mind) that are designed to not be visible. And it is certainly possible to write software that remains nicely hidden.

    So unless you're running tripwire from a clean boot CD or something equivalent, I really don't think it's a matter of course that you can tell whether you're infected. Just because many trojans are badly done does not mean that all are.

    1. Re:It's not obvious when one is infected by Terrasque · · Score: 1

      Back a few years, when I was an overclockoholic, I could notice speed differences between 5%-10%. (Like RAM got a 7% speed increase because of the latest bios tweak - I could "feel" it even before win(2k) was booted. It's weird, but true)

      The last virus I got (chernobyl, IIRC) I noticed very early, on the start speed of a few programs. I scanned the computer before it managed to infect even 50 files.

      I still am sensitive to timing, but not as extreme as I was back then.

      Of course, that doesn't mean all viruses and similar can be noticed that way, but it also shows it's not something to just toss away, like you do.

      --
      It's The Golden Rule: "He who has the gold makes the rules."
    2. Re:It's not obvious when one is infected by Arkaein · · Score: 1

      I could notice speed differences between 5%-10%. (Like RAM got a 7% speed increase because of the latest bios tweak - I could "feel" it even before win(2k) was booted. It's weird, but true)

      I don't buy it. Your brain wants to believe that every little tweak you performed was beneficial and actually worth the time you spent putting it into place. Even if the tweak actually slowed down your system by as much as 5% you'd probably not notice it, and might even subconsciously believe it was faster to validate your efforts.

      I'm sure that many tweaks did actually work, but if you actually conducted a double blind study to truly test whether someone could tell if their computer is running 3% slower (reasonable amount for an efficient virus) I think you'd see that nearly as many people incorrectly think the computer was running faster as correctly perceived it to run slower. People just aren't that sensitive to such small deviations, especially if they aren't looking for the in the first place, which most people aren't.

    3. Re:It's not obvious when one is infected by Terrasque · · Score: 1

      First, I'm not talking about the average human, I'm talking about me :-)

      Secondly, I did benchmarking after the system was booted, and compared it to benchmarks from before the tweak, just to be sure. How else could I know that it was a 7% increase in speed? It suprised me too that I could notice such a small speed difference. But a fact is a fact, I did notice.

      --
      It's The Golden Rule: "He who has the gold makes the rules."
    4. Re:It's not obvious when one is infected by Arkaein · · Score: 1

      Was this a one time thing, or could you do this repeatedly? If you made one performance tweak and accurately saw improvement, that doesn't say a whole lot. After all, you were expecting some improvement to begin with. What would be more conclusive is if you never perceived any improvement in times where you made an adjustment and there was no improvement.

      I'm not a psychologist, but I'm pretty sure that that 5%-10% changes you mentioned are pretty close to the threshold of detection for most people. So most people might perceive a lot of changes correctly, but might also make errors if forced to determine whether a change has really occurred or not. I'm think that quite a few studies have been done to determine various human sensitivity thresholds. YMMV, but its tough to say for sure without a proper experiment to test it.

    5. Re:It's not obvious when one is infected by Terrasque · · Score: 1

      The only other time I can remember right now is the chernobyl virus I mentioned in my first post. I noticed the slight slowdown on some program startups, and scanned the machine before it could do any serious damage.

      I play drumset and listen a lot to music in my spare time, maybe that have affected my sensitivity to it too. *shrugs* one of life's little mysteries, I guess.

      --
      It's The Golden Rule: "He who has the gold makes the rules."
    6. Re:It's not obvious when one is infected by braindead · · Score: 1

      wow.

  95. spyware by n2networksolutions · · Score: 0

    Seems like everyone is coming out with an anti-spyware these days. I always used Lavasoft then I started using the Microsoft one. I'm still not truely satisfied with any I've used. Seems like you can always scan with the same or another product and fine more spyware. Jeremy Whittaker MCSE MCSA CCNA http://www.n2networksolutions.com/ Arizona Computer Consulting

  96. The article. by drunkennewfiemidget · · Score: 1

    The company's Norman Kohlberger said the main

    I'm assuming they mean the company's spokesman or CEO, Norman Kohlberger, or something to that effect? ... or does every company have a Norman Kohlberger that I don't know about? :O

  97. Direct download link by Anonymous Coward · · Score: 0
  98. bloat by nmbr6tech · · Score: 1

    I have tested this product already. It added 11 services and increased my boot time by 41 seconds. After 2003 Symantec products have become bloatware. They run slow and they try to do things they can't, like antispyware. Stick to a basic antivirus and Webroot Spysweeper. Spysweeper is by far the best out of all pay and free programs. Don't get me wrong adaware and spybot are great utilities but Spysweeper kills both.

  99. Does it remove itself? by mabu · · Score: 1

    Considering how problemmatic Symantec's software has been, and how their programs have disabled the functionality of my computers moreso than from me ever being hit by spyware, I want to knew if their new product will uninstall Norton Utilities? Seriously. In many ways, Symantec's obnoxious mafia-control-payment scheme is more annoying than most spyware.

  100. software quality by Anonymous Coward · · Score: 0

    Their Internet Security software isn't very good, recently it locked down all ports except for port 80. Had to remove it just to get internet working fully again (eg. blocked port 443)

    Also the license stopped working a full month before it was going to expire. will never use their software ever again.

  101. N*rton by Anonymous Coward · · Score: 0

    Norton was a swear-word at my last place of work.

    ; try removing Norton2004/2005 after a trojan hihacks the update process.

    Hopefully they've fixed this...

    Still, make me money :)

  102. "Leave alone succeded" - WTHeck? by Anonymous Coward · · Score: 0

    In Corporate version 9 when you scan for expanded threats, it's worthless because it scans for the spyware, finds it, then promptly ignores the stuff you want to remove because it *might* violate a thrid party agreement.

    I wish there was a checkbox for "I take full legal responsiblity - zap the sucker!".

  103. Re:Sorry about the AC, but the whole damn problem. by Anonymous Coward · · Score: 0

    Yes... U are right... a computer is a tool just like a hammer... or a car... we do not need to be a "qualified personnel" to service and operate our cars or hammers (or toasters)... they work... and so should computers !!!

  104. Congratulations Symantec. by Anonymous Coward · · Score: 0

    Welcome to two months ago.

  105. BETA?! WTF?! by writermike · · Score: 1

    I had read about the Beta a week or so ago.

    Much to my surprise, this product is being SHIPPED right now. I just installed a new PC (arrived last week from Dell) that has this NIS 2005 edition on it!

    I was pretty surprised when I saw it.

    So, what does Beta mean again?

    --
    If Nalgene water bottles are outlawed, only outlaws will have Nalgene water bottles.
  106. Symantecs been bought off anyways by Anonymous Coward · · Score: 0

    Remember the articles stating Symantec settled with several of the big Spyware companies to not label their products as such, but as non-invasive adware?

    How good can their product be when you know right off the bat it will not catch all of the offenders, often the worst ones?

  107. The biggest problem with this by steelrain · · Score: 1

    Copied from download page:
    "Please note that installing this beta will upgrade prior Norton AntiVirus, Norton Internet Security, and Norton SystemWorks products. Please ensure that you have your prior product media to re-install from once the beta expires.

    The beta will expire on June 1, 2005. At this time you will need to uninstall the Beta and re-install your prior Symantec product or purchase the full version and install it."

    I thought a public beta was for the benefit of the developer.They should make it easier to revert back to old configuration instead of having to go through long involved process of re-installing.

    --
    The closer to your soul you choose your goal, the nearer to your heart the work can start.
  108. Direct download link by Anonymous Coward · · Score: 0
  109. No more Symantec bloatware please... by Anonymous Coward · · Score: 0

    Here's what I really want to know. Will their anti-spyware program be as bloated and overpriced as the rest of their software? (Why the hell should I pay 70 bucks for something I can get from other sources, that's just as good if not better, for FREE?)

  110. Will it stop XP from spying on me? by softcoder · · Score: 1

    SO the biggest piece of spyware on my computer at the momment is Windows XP (read the EULA).
    Will Norton allow me to prevent that from happening?

  111. Ugh....and even more bloated program. by mookid77 · · Score: 1

    Has anyone used Symantec Internet Security 2005? This program is horrible. 1. Doesn't catch all viruses which negates any use of having an anti-virus. 2. Takes way too much system resources and can bring a fairly decent computer to it's knees. Now they want to add anti-spyware into the mix. Why don't they fix thier current products first before releasing even more crap?

  112. I work in a small Windows shop. by Anonymous Coward · · Score: 0

    I work in a small Windows shop, and customers ask me "So I'll buy Norton and I'll be fine?" and in my head I scream "No! You're going to get infected again! Computer security is not a product you can purchase!", but it instead it comes out as "It'll help." and I take their money.

  113. So? by SphericalCrusher · · Score: 1

    So what if they decide to release their own Anti-spyware/adware software? I'm seriously not trying not to be a flamer here, but don't you think they may be a little late? I don't see how anything they can create could outdo Ad-Aware, Spybot, and Microsoft Anti-Spyware... so unless they really innovate this idea, it's just going to go straight into the ground... IMO.

    --
    "Instant gratification takes too long." - Carrie Fisher
  114. Re:Computers are complex. Live with it. by Anonymous Coward · · Score: 1, Insightful

    I am sick and tired of companies pandering to people too lazy to learn anything. Computers are complex and they aren't getting simpler -- because people demand more and more from them. If someone doesn't want to invest the time to master the use of a computer, then they shouldn't operate one.

    Fine. You go to 290 million people in the U.S. and educate them -- every man, woman, and child -- on how to deal-with, operate, and upgrade computers. God knows that learning about computers should be the key goal in everyone's life. The guy investigating prostate cancer online after bad news from his doctor? He should stop what he's doing and take lessons from you about computers.

    Everyone should not have to know about everything just to avoid being victimized.

  115. Re:Computers are complex. Live with it. by fmaxwell · · Score: 1

    Fine. You go to 290 million people in the U.S. and educate them -- every man, woman, and child -- on how to deal-with, operate, and upgrade computers.

    It's not my job to personally educate everyone in the U.S. about computers. Just as it's not my job to teach them traffic laws and how to operate a motor vehicle -- yet we expect them to learn those thing before we license them to drive.

    God knows that learning about computers should be the key goal in everyone's life. The guy investigating prostate cancer online after bad news from his doctor? He should stop what he's doing and take lessons from you about computers.

    Again, I'm not offering lessens. The guy investigating prostate cancer online should have learned about computers long before being diagnosed with prostate cancer. That's like saying that he should be allowed to drive to the library on the wrong side of the road at 90mph because, damnit, he has prostate cancer and doesn't have time to learn about traffic laws and cars.

    Everyone should not have to know about everything just to avoid being victimized.

    People shouldn't have to take self-defense courses and carry pepper spray. They shouldn't have to worry about identity theft. No one should get prostate cancer. Life's not fair. Deal with it.

  116. Re:Computers are complex. Live with it. by Anonymous Coward · · Score: 0

    I am sick and tired of companies pandering to people too lazy to learn anything.
    Apple seems to make a mint doing exactly this. Not that I mean to characterize Apple users as "people too lazy to learn anything", but the original impetus behind the macintosh was "the computer for the rest of us".

    Computers are complex and they aren't getting simpler -- because people demand more and more from them.
    Computers are certainly getting simpler (to operate by an untrained user) - contrast a room sized specialized calculator operated through a glorified teletype by specially trained operators with today's GUI based systems which a majority of the population (in the west) use on a daily basis to accomplish a wide variety of tasks. I mean, my grandma sends me email!

    If someone doesn't want to invest the time to master the use of a computer, then they shouldn't operate one.
    I sincerely recommend that you read the book "The Inmates Are Running the Asylum" by Alan Cooper. Coming from a developer's world view, it hurts to read this book, but the insights are invaluable. Throw it against the wall once in a while, but pick it up and finish it anyway.