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Intuit Disables Features in Quicken To Force Upgrades

Numerous people submitted a blurb from BoingBoing about Intuit disabling features in older versions of Quicken. Why the BoingBoing submitter and Mr. Doctorow are so upset about this I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?

617 comments

  1. Why not GnuCash? by michelcultivo · · Score: 3, Interesting

    Why not use GnuCAsh? It's so difficult to integrate with online banking?

    1. Re:Why not GnuCash? by blowdart · · Score: 5, Insightful

      Because it doesn't run on the same OS as Quicken? Because it supports a standard that banks are only starting to open up to?

      If software doesn't run on your OS and doesn't talk to your bank then the fact that it's open doesn't help much.

      (And no, it doesn't talks to my bank)

    2. Re:Why not GnuCash? by Rich0 · · Score: 3, Insightful

      I've tried this and kmymoney. They are getting there, but they're not close enough for me.

      The last time I tried (probably six months ago), the budgeting features were not good, online downloading and uploading of transactions looked to be incompatible with my bank, and reporting was not as versitile. The transaction registers themselves worked just fine, though.

      It is also difficult to just experiement with the online features since it is your bank, and if it is working with quicken already do you want to mess with possibly getting the online service in some strange state? Financial software really only works well if all your transactions are in one place, so nobody would want to cut-over unless they had a fairly high degree of confidence that the FOSS alternatives are ready for prime-time.

      I ended up buying quicken 2K4 for about $5-10 mail-order. If you buy a one-year-old version it isn't nearly as much of a ripoff.

    3. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      GnuCash does not hook into the online banking system that would allow the product to connect and download all transactions for the account. No, i am not talking about ME logging in and downloading a money/quicken file. but having the product do this for me..

      there is a nice thing about Money 2k5 that does this and all financial institutions know about it and are racing to support it.. Yodlee does your GnuCash hook into Yodlee? oh, i bet not.. because you might have to pay to be part of it. and you open source guys seem to have the time to not require it

    4. Re:Why not GnuCash? by Zeinfeld · · Score: 0, Offtopic
      If software doesn't run on your OS and doesn't talk to your bank then the fact that it's open doesn't help much.

      Michael's knee jerk comments are like one of those idiot 'anti-globalists' who blame every problem on corporations.

      Sure there are some real issues with the fairness of world trade rules and poor countries are often at a major disadvantage to rich ones. But Michael's is just a knee jerk reaction with no analysis or thought: 'ah its the slashdot crowd so I need to do is say something nasty about proprietary code and everyone will cheer!'

      It is not clear to me what has happened with Intuit because the story has come to us through at least two lossy channels. We don't have the original letter, only the complaint to Cory. Cory himself is an inaccurate scribe where this sort of thing is concerned.

      I don't see how Intuit could remove previously supported features, particularly the bill pay feature where they are not even in the loop. What I suspect is going on here is that there is an ongoing move to align the older OFX communitation protocols to align them with modern protocols like XML and Web Services. When OFX came out XML was only begining. We certainly had not done XML Signature yet.

      I suspect that the original message was a somewhat inaccurate message that appeared to come from Intuit of the form 'you need an upgrade'. Heck, the message may not even be from Intuit at all, it may just be a spammer trying to sell hijacked software.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    5. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Moneydance is better than GNUCash, IMO. It's written in Java, so it runs on Windows, Linux, and UNIX (performance is just fine, folks). Also, you don't have to rely on your Linux distribution to figure out how to compile the damned thing.

      I've been using Moneydance for a while and it is just fine for personal finance and can replace Quicken for people who want to do finances on Linux or UNIX.

    6. Re:Why not GnuCash? by SunFan · · Score: 1

      Why not use GnuCAsh?

      Ever tried to build it from source? It is the worst "open source" program I've ever had the misfortune of meeting. Even building GNOME makes more sense.

      --
      -- Microsoft is the most expensive commodity operating system and office suite vendor in the marketplace.
    7. Re:Why not GnuCash? by Geek+of+Tech · · Score: 2, Insightful
      What you put:
      Because it doesn't run on the same OS as Quicken? Because it supports a standard that banks are only starting to open up to?

      The actual reason:
      Because it runs on an OS not dependent on any one source? Because it supports a standard?

      I figured those two were obvious. Anything that supports a standard must be evil and communistic! I'm pretty sure netcraft confirmed that...

      --
      Stop the Slashdot effect! Don't read the articles!
    8. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Perhaps a better package management system might be in order.

      (insert your fav distro here, posters)

      PS: My choice works fine...

    9. Re:Why not GnuCash? by Anonymous Coward · · Score: 0


      funny, /I have been importing quicken export formats from my bank into gnucash for 3 years now.

      must be these users arew stupid?

      also, what moron installs updates?

    10. Re:Why not GnuCash? by scarolan · · Score: 5, Insightful

      Cause GnuCash is hard to use, that's why! Yes, you and I understand that the double-entry accounting system is the proper way to do things but try explaining that to my wife who is in charge of paying the bills each month, with online billpay through Quicken no less. The problem Intuit has run into is that their software reached its full-featured peak around 1999 or 2000, after that there really wasn't anywhere for them to go. What do you do when your software has all the features the end-user needs, and works well enough for most people? With open source software, once a project has reached maturity, it can be left alone and become a useful tool for years and years afterwards. Take for example something like vi/vim - it does everything a text editor should do. But the developers who work on it do not have anxious shareholders knocking at the door wanting to see never-ending growth and profits. Hence Intuit has to force the customers to upgrade to squeeze out more profits.

    11. Re:Why not GnuCash? by canuck57 · · Score: 1

      Why not use GnuCAsh? It's so difficult to integrate with online banking?

      Late last year I left Quicken for GnuCash and never used any of the Quicken on-line options.

      What I use the program for ia a double entry check against the bank. If I enter what I do into it I expect my banl statement balances to match. If it does not, then either I or the bank missed something. I could do this if I just download what the bank thinks I did.

      As for on-line payment, I use my banks on-line facilities using Mozilla as the browser.

      So I never notice nor care if it integrates with my bank.

    12. Re:Why not GnuCash? by Tim+C · · Score: 3, Insightful

      Quicken doesn't run on Linux. Therefore, anyone currently using Quicken almost certainly isn't running Linux. Gnucash doesn't run on anything but Linux.

      Are you seriously suggesting that Quicken users should switch not only application but OS? Most of these people are going to be non-technical, and not exactly comfortable switching one thing at once, let alone two...

    13. Re:Why not GnuCash? by Anonymous Coward · · Score: 0


      Just wait until your distro upgrades a point release of a point release of a point release of a minor library, and GNUCash goes *poof*.

    14. Re:Why not GnuCash? by SunFan · · Score: 1

      The problem Intuit has run into is that their software reached its full-featured peak around 1999 or 2000, after that there really wasn't anywhere for them to go.

      Well, they have annual TurboTax updates. Do they have TurboTax in lock-step with upgrades to Quicken? That could be another way of forcing upgrades (e.g, "TurboTax 2009 works only with Quicken 2007 or later...").

      --
      -- Microsoft is the most expensive commodity operating system and office suite vendor in the marketplace.
    15. Re:Why not GnuCash? by Ben+Hutchings · · Score: 1

      Obviously you didn't follow BoingBoing's link to the Intuit site.

    16. Re:Why not GnuCash? by CactusInvasion · · Score: 0

      Because we keep holding out hoping Quicken will make a Linux port. Do *you* want to try and re-enter 7 years of transactions? I know I don't.

    17. Re:Why not GnuCash? by Alioth · · Score: 3, Funny

      On a point of pedantry, GnuCash runs on pretty much any UNIX platform (*BSD, Solaris) as well as Linux.

    18. Re:Why not GnuCash? by The+Bastard · · Score: 1

      GnuCash was the reason I went to Quicken in the first place (and bought my first Windows box).

      Back in the summer of '98, I spent three or four nights trying to get that thing compiled and working on my recently built Linux box. Dependency after dependency forced upgrades all over the place. I finally decided to swear the entire thing off, built a Windows box, bought Quicken, installed it and was up and running within 30 minutes, and haven't really looked back.

      And FYI, I've been at this sysadmin and developer thing for longer than most /.'ers have been alive. GnuCash just wasn't worth the pain at the time, and I've been extremely happy with Quicken.

      I've glanced at the GnuCash site on occasion, but you know, Quicken still has several features that I find basic to a money management app. Sorry, but Intuit has OSS beat hands down on this one.

    19. Re:Why not GnuCash? by wertarbyte · · Score: 1

      Cause GnuCash is hard to use, that's why!

      No, it is not. Select "Actions->transfer", select the accounts you want to transfer money from and to, enter the description and amount, and you are done. Sending an online transaction is easy as well, just open the account book you want to do the transfer with, and select "Actions->online actions->HBCI issue transaction". Fill out the formular, and you are done again.

      --
      Life is just nature's way of keeping meat fresh.
    20. Re:Why not GnuCash? by Rick+Zeman · · Score: 1

      ]What I use the program for ia a double entry check against the bank. If I enter what I do into it I expect my banl statement balances to match. If it does not, then either I or the bank missed something. I could do this if I just download what the bank thinks I did.

      As for on-line payment, I use my banks on-line facilities using Mozilla as the browser.

      So I never notice nor care if it integrates with my bank.


      And the original complainant's version of Quicken will continue to act exactly the same way. This is much ado about nothing. Quicken is removing phone support (and their Indian outsourced support sucks anyway), and bank downloading.
      I know people who still use Quicken 5 on their Macs because they don't need any of the above features.

    21. Re:Why not GnuCash? by Gordonjcp · · Score: 0, Troll
      It is not clear to me what has happened with Intuit because the story has come to us through at least two lossy channels. We don't have the original letter, only the complaint to Cory. Cory himself is an inaccurate scribe where this sort of thing is concerned.


      Slashdot. Made-up news from boingboing, stuff that doesn't matter.

    22. Re:Why not GnuCash? by jenglish · · Score: 1

      I for one would love to switch. The only reason I ever boot into Windows anymore is to run Quicken, and the only reason I still use Quicken is because my bank won't talk to GnuCash.

    23. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      I contend that it take a larger number of people than a corporation has to screw up something in a way that is trivial for a corporation to screw things up.

    24. Re:Why not GnuCash? by eraserewind · · Score: 2, Funny

      You really increased your market share by pointing that one out ;)

    25. Re:Why not GnuCash? by SamBeckett · · Score: 1

      I use it on Mac OS X. For nearly two years now.

      But... I don't use online banking with it (or with anything else).. What is the point in reconciling your accounts if you use information the bank gives you?

    26. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Quicken 2001 Deluxe works just fine in Wine, thank you. I've been using it for over a year.

    27. Re:Why not GnuCash? by mistered · · Score: 1
      Don't forget one of the most popular UNIXes around -- Mac OS X. Here's a guide to installing GnuCash on OS X.

      --
      Enjoy your job, make lots of money, work within the law. Choose any two.
    28. Re:Why not GnuCash? by Anonymous Coward · · Score: 0
      I don't see how Intuit could remove previously supported features, particularly the bill pay feature where they are not even in the loop.

      You are right we need more facts here, but when I used to use Quicken it was pretty forceful about calling home for updates and advertising. Considering it was my finacial data, it gave me the creeps.

    29. Re:Why not GnuCash? by Rich0 · · Score: 1

      What is the point in reconciling your accounts if you use information the bank gives you?

      Fair enough.

      However, online transaction download is good-enough for most people. Since the transactions are downloaded only a few days after you made them, you'll be fairly likely to spot discrepencies (sure, not a dollar or two, but if you get a mystery charge from a store you've never visited you're gonna give the bank a call).

      Also - in most checking account cases, I'm the one putting the transactions into Quicken, and then Quicken will point out if there is a discrepency when the same transaction shows up on download.

      For things like credit cards, most people don't bother to reconcile anyway. So, by using transaction downloading, you at least get a record of all your transactions, and the ability to categorize them - which is essential for budgetting.

      In an ideal world, you don't use an ATM card, credit card, check, cash from your wallet, or make a promise to a friend without writing into a register first. Most people don't live in that world. Transaction downloading is the next-best-thing...

    30. Re:Why not GnuCash? by smithtodda · · Score: 1

      No, and I don't have to. Just export your Quicken data to .qif format, then import said .qif file into GnuCash, and voila! You are now free of the MS/Intuit juggernaut. Fly, be free!

      --
      Why Vegan? No other food choice has a farther-reaching and more profoundly positive impact on all of life on Earth.
    31. Re:Why not GnuCash? by gl4ss · · Score: 2, Informative

      FROM: inuits own webpage.

      *Retirement of Online Services for older versions of Quicken

      In an ongoing effort to provide reliable high-quality products and services, Intuit periodically retires (also known as "sunsets") older versions of Quicken, thereby discontinuing Online Services & Live Technical Support for these versions.

      Under this policy, the most current version of Quicken (currently Quicken 2005), plus the prior two versions, will be supported, subject to certain exceptions. Sunsetting older versions of Quicken allows us to focus resources on enhancing our products and providing support for more current versions, which are used by the vast majority of Quicken customers. The result: a better customer experience for millions of Quicken users.

      When a Quicken product is scheduled to be sunset, Intuit will provide affected customers with advance notice, generally by means of this Web site. We update this Web site periodically, so please visit us again for more information as it becomes available.**

      wouldn't be a problem if they published those sunset dates on their boxes - but guess again do they... "will work for 4 years" or something on a box would be fair, when that's exactly what they intend to do - it's not even about if the software would keep working, it's a built in(or coming from an update) death date that's PLANNED and has nothing to do with keeping them operational costing them(expect them costing in the way that they could try to force the client to upgrade.. extort money).

      mods, hey, how about reading the story before moderating????

      --
      world was created 5 seconds before this post as it is.
    32. Re:Why not GnuCash? by gl4ss · · Score: 2, Informative

      slashdot - inaccurate comments about anything modded insightful.

      http://www.intuit.com/support/quicken/sunset/

      dunno how boing boing makes up stuff that appears on intuits site...

      --
      world was created 5 seconds before this post as it is.
    33. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Does it run on Interix, aka Microsoft Services for Unix? Or Cygwin?

    34. Re:Why not GnuCash? by Rich0 · · Score: 1
      It's written in Java...(performance is just fine, folks).

      Sure, whatever:
      PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
      15405 freenet 30 15 537m 216m 42m S 2.7 43.5 0:03.68 java
      15209 freenet 30 15 537m 216m 42m R 1.3 43.5 0:42.78 java
      15067 freenet 30 15 537m 216m 42m S 0.3 43.5 0:26.33 java
      Also, you don't have to rely on your Linux distribution to figure out how to compile the damned thing.

      The whole point of a linux distro is to let it figure out how to compile/install something. I don't want a mess of self-built applications in /opt that I need to try to keep up to date...

      It's written in Java, so it runs on Windows, Linux, and UNIX

      Assuming that somebody has taken the time to bother writing a working JVM for your platform. Last time I checked Athlon64 users were out-of-luck unless they're running in 32-bit land (as my example above is).

      Seriously, what is wrong with just writing something in C?

      I admire the java concept - however the JVM and java applications in general seem to just devour memory. CPU performance is generally fine, but when I wake up my computer and it takes 30 seconds to display the xlock window, you can tell that there is a memory issue...
    35. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Becauase I have 8 years of data in Quicken documenting every purchase ever made that my ex-wife is going to seriously regret forgetting about.

      Once you start using a product like this, it's very hard to get off it. Intuit depends on this very fact. I haven't upgraded in 4 years, but many people buy the annuals even if they don't need them.

      It's an addiction. Like crack. Or Mac Minis.

    36. Re:Why not GnuCash? by Anonymous Coward · · Score: 0
      Perhaps a better package management system might be in order.

      Like apt-get? Even the developers say, "[if] you don't have apt-get or a similar tool, then be prepared for a rather long and involved install/upgrade proceedure. Note that even with apt-get, some packages may still need to be installed manually. "

      Sounds like a better installation procedure might be in order.

    37. Re:Why not GnuCash? by Lusa · · Score: 1

      Assuming that somebody has taken the time to bother writing a working JVM for your platform. Last time I checked Athlon64 users were out-of-luck unless they're running in 32-bit land (as my example above is).

      Hmm, Athlon 64 support is available from both Sun and Blackdown for linux. Sun has a 1.5 JDK, blackdown a 1.4.

    38. Re:Why not GnuCash? by koreaman · · Score: 1

      Try Wine or Crossover Office, as posters below have already suggested.

    39. Re:Why not GnuCash? by koreaman · · Score: 1

      This doesn't work, I tried it and GnuCash corrupted my data.

      In response to your sig, I offer the line from one of my favorite bumper stickers ever:

      "If we weren't supposed to eat animals, then why were they made out of meat?"

    40. Re:Why not GnuCash? by ananke · · Score: 1

      Gnucash may be nifty, but try having a wide range of accounts in it, including your 401k/403b, credit cards, investment, and so on - and have the ability to import all of it automagically from your financial institution.

      --
      --- d'oh
    41. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      I guess I shouldn't really laugh, but I typed: fink install gnucash.

    42. Re:Why not GnuCash? by div_2n · · Score: 1

      I am a big proponent of FOSS. I use it every day and love it. Yet I must point out that my attempt to use GnuCash was not great. I found it extraordinarily unintuitive and cumbersome. Things just didn't seem to work the way they should. No, I can't remember too many specifics except one. I entered a transaction and found no easy way to modify it. I just had to give up on it.

      Unless a lot has changed in the past year or so, it has a LONG way to go to being a suitable replacement to Quicken IMHO.

    43. Re:Why not GnuCash? by Noksagt · · Score: 1
      Why not use GnuCAsh?
      It is a perfect solution for the *nix-using people. It has a lot of gnome dependencies & does not work well on the platforms which people buy Quicken on. But then the question is why not some other F/OSS program, such as jGnash?
      It's so difficult to integrate with online banking?
      Automatic background statement downloads typically don't work in the US because banks don't share the URLs where these come from. Those in Europe have a little more luck with HBCI. However, I don't do automatic downloads. I always record transactions as they occur (so I can double-check the bank--they DO make mistakes) & it is easy enough to either mark each transaction as verified when I get my statement or to manually download a QIF from my bank & dump it in. Both GnuCash and jGnash support QIF.
    44. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      I tried that once. It didn't work. What a mess. I just run my Quicken 2002 under Crossover Office. Everything important to me works like a charm.

    45. Re:Why not GnuCash? by Noksagt · · Score: 1
      Because it doesn't run on the same OS as Quicken?
      True. Try jGnash.
      Because it supports a standard that banks are only starting to open up to?
      False. It supports ofx and qif, which is exactly what Quicken and Money use. You may be thinking of HBCI, which is used in Europe & not used much in the U.S. Or you may be thinking of the fact that banks don't share how to automatically retrieve statements with the gnucash developers, which is true.
    46. Re:Why not GnuCash? by Noksagt · · Score: 1
      Gnucash may be nifty, but try having a wide range of accounts in it, including your 401k/403b, credit cards, investment, and so on
      I have about a half dozen CD accounts, a ROTH IRA account, two non-IRA brokerage accounts, two checking accounts, three credit card accounts, a half-dozen savings bonds I'm tracking, a student loan account and two credit union accounts in mine. I also have various accounts for what money I've borrowed/lended to specific people & of course the various types of income/expense accounts.
      and have the ability to import all of it automagically from your financial institution.
      Contrary to popular belief, MS Money/Quicken don't do this for all institutions either. I have never been a fan of automagic import--what's the point of tracking your finances if you can't catch bank screwups? An ego-trip of seeing your net worth? People did reconcile statments before the internet! In any case, GnuCash groks QIF and OFX and can download stock quotes. It doesn't have background banking for most banks, but if this is all you care about, why not use a free (as in beer) consolidation service such as yodlee?
    47. Re:Why not GnuCash? by Jaysyn · · Score: 1

      1.) Never heard of it. Google for "freeware financial software" or "freeware accounting software" & GNUCash is nowhere to be seen.

      2.) It doesn't run on Windows, which face it, is still what most of the world runs for an OS.

      No stupid "port it yourself" comments. I don't ask you people to design your own communicaions fiber rings, so you shouldn't expect me to program my own software.

      Jaysyn

      --
      There is a war going on for your mind.
    48. Re:Why not GnuCash? by NDPTAL85 · · Score: 1

      The point of using Quicken, or at least the way I do so is to enter your transactions into it as soon as you make them, then days later when the bank offers them for download you can see if they match up or not. If they do everything is alright, if not then you have something to investigate.

      --
      Mac OS X and Windows XP working side by side to fight back the night.
    49. Re:Why not GnuCash? by peawee03 · · Score: 1
      No stupid "port it yourself" comments. I don't ask you people to design your own communicaions fiber rings, so you shouldn't expect me to program my own software.

      Best point ever.

      --
      I wish I could write clever and witty sigs.
    50. Re:Why not GnuCash? by cecil_turtle · · Score: 1

      The way I do it is I don't "use" the information the bank gives me - everything is already entered. I know what all my recurring bills are going to be as well as my paycheck at least a month out, and as I pay things like electric I schedule the bill to be paid on or a day before the due date, so basically I'm always working in the future. Then when the transactions move into the past they should be reconciled with the bank's data within a week or so. If not then either my data is wrong or somebody didn't cash the check I gave them (annoying).

    51. Re:Why not GnuCash? by Rich0 · · Score: 1

      Yes, I have both installed. Anything bigger than hello.java tends to crash. They're both quite buggy.

      Don't get me wrong - java is a great concept, and if you have memory to burn it works well. However, in practice it tends to use quite a bit of RAM.

      It will also be nice when the 64-bit java actually works on x86_64.

    52. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Why do people continually trot out how experienced they are, how they used a piece of software 6 years ago and couldn't get it to operate.

    53. Re:Why not GnuCash? by civilizedINTENSITY · · Score: 1

      Are you seriously suggesting that Quicken users should switch not only application but OS?

      Yes.

    54. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      I'm using a year old version of GnuCash. Click on the transaction. Edit it. Prompts you to save...

    55. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      As an 11-year Quicken user, I can tell you that GnuCash has a completely different look & feel than Quicken, rendering it unINTUITive to most of their target audience. This isn't at all like switching from IE to Firefox - this is like switching from a car to a ski.
      I think if they really want to capture a wider user base, they'll add a layer of abstraction between how they decided things would work and how Quicken users believe things should work.
      In the meantime, I'll be running Quicken 2003 in Crossover Office in Linux.

    56. Re:Why not GnuCash? by HermanAB · · Score: 1

      Quicken and Quickbooks runs perfectly on Wine/CxOffice. I've been doing my company books on Linux for many years.

      --
      Oh well, what the hell...
    57. Re:Why not GnuCash? by iamacat · · Score: 2, Interesting

      What do you do when your software has all the features the end-user needs, and works well enough for most people?

      Anything but screw that up! They have a large mindshare. Now they can offer their own financial services and people will choose them just because they work really well with quicken. For example, they can offer Internet-based consulting where someone reviews your records and suggest how you can save money without sacrificing your lifestyle. This kind of things can bring way more revenue than software.

      They should already get some small fee from banks that use their networks. But if they had to offer that for free or unreasonably cheap to "get in", there will be plenty of other opportunities in future.

    58. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      let me rephrase it:

      Are you seriously suggesting _on slashdot_ that Quicken users should switch not only application but OS?

      please try again

    59. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      I actually use Quicken 2002. I've received both e-mail and mail notices of the sunset policy. This is understandable from my perspective. I've had roughly three years of use from the product. However, it is literally the only program that I use Windows for. I no longer have time for games regardless of OS. I played with GnuCash, and it has only one Achilles heel for my purposes. You cannot set up a baseline budget and then have GnuCash track your expenses and create reports of budget against actual. This literally makes no sense to me as any financial package worth its salt needs to have a budgeting feature. If you cannot budget, then you have nothing more than an electronic register. I can do that portion quite easily in my check book.

    60. Re:Why not GnuCash? by div_2n · · Score: 1

      Hmm, maybe my memory is skewed. I remember trying desperately to edit something and was unable to do so. Maybe I need to revisit it.

    61. Re:Why not GnuCash? by generic-man · · Score: 1

      QIF is a VERY limited format. I track a lot of things in Quicken (401(k), stocks, assets) that can't be exported in QIF.

      It's all just the same, since GnuCash is a usability nightmare (even when compared to Quicken and its lousy interfaces) and won't connect to any bank at all.

      --
      For more information, click here.
    62. Re:Why not GnuCash? by ducomputergeek · · Score: 1

      Great for us running *iux (like OSX) and have a Unix Background...bad for the other 95% of computer users that run windows.

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
    63. Re:Why not GnuCash? by alan_dershowitz · · Score: 1

      However, it also has so many dependencies that compiling it can be a total nightmare. I personally could not get it working in OpenBSD. I only ever got the latest version working in Linux because of the awesomeness of Portage.

    64. Re:Why not GnuCash? by Anonymous Coward · · Score: 0


      Your top output is meaningless. There are ample benchmarks out there showing Java outperforming C, especially as datasets get bigger.

      That 30 seconds to display xlock...either you have way too little RAM or your OS must suck, because any decent scheduler would take care of your need for xlock by raising its priority.

      My computer is ancient (late 1990s), and I still don't complain about Java.

    65. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      You're supposed to have more than 8MB of RAM installed, you fucknut.

    66. Re:Why not GnuCash? by Anonymous Coward · · Score: 0
      Michael's knee jerk comments are like one of those idiot 'anti-globalists' who blame every problem on corporations.

      As opposed to your ultra knee-jerk, totally uninformed or intentionally bullshit post. You have shown yourself to be a first-order, right-wing dickhead.

    67. Re:Why not GnuCash? by Snaller · · Score: 1

      And on which of those platforms do Quicken run? None, yep that's right - so why correct him?

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    68. Re:Why not GnuCash? by Rich0 · · Score: 1

      RAM:
      512MB

      OS:
      linux-2.6.9

      I wouldn't define either as being substandard.

      I will admit that performance may vary by application.

    69. Re:Why not GnuCash? by Anonymous Coward · · Score: 0

      Offtopic?

      I could see overrated if somebody really was in a bad mood, but offtopic?

      This is a discussion on Quicken, and a reply to a discussion on Gnucash. How can a comparison of the two be offtopic?

    70. Re:Why not GnuCash? by dnoyeb · · Score: 1

      Java is written in C/c++, so your suggestion to 'just write it in c' makes no sense.

    71. Re:Why not GnuCash? by fingusernames · · Score: 1

      online downloading and uploading of transactions looked to be incompatible with my bank

      I don't really understand this. I used to use the transaction download thing, but I quickly became frustrated with it. The names of the payees were generally in all-caps and truncated, or wrong. You have to go through and categorize them, and if the transaction should be split into multiple categories, as a great number are, you need the original receipt anyway to break it down properly. I gave up after a couple months, and for years now I have just saved my receipts, and every day or two or three, sat down and entered transactions. When I get a statement, I reconcile, adding in the two or three transactions which I missed. It's not much work, especially when accounting for the need to fix what you download. But still, everybody is all hung up on downloading transactions. It seems like a bother that isn't worth it.

      Larry

    72. Re:Why not GnuCash? by Rich0 · · Score: 1

      So is a BASIC interpreter. Should we conclude that an interpreted BASIC program runs with the same performance as something written in C?

      Sure, Java has JIT, profiling and optimization, etc. It also has a whole new set of class libraries, etc, which have to go into RAM. Load time is significantly slower than something compiled using C. In general, run time is also a little slower, but I'll admit that this is probably application-dependant.

    73. Re:Why not GnuCash? by mutterc · · Score: 1
      They do get a fee. My credit union will generate your transactions in .QIF format, which you can then import. Intuit stopped supporting that in Q2005. From my credit union's (login-necessary, which is why I'm quoting) online banking site:
      If you choose to upgrade to or purchase Quicken 2005, you will lose the ability to import your [bank] transactions.

      [bank] has chosen not to support the real-time .OFX interface required for Quicken 2005 as Intuit now charges each financial institution a yearly licensing, setup and maintenance fee to achieve the same functionality available in all previous versions of their software. However instead of assessing a fee based on the number of actual Quicken users here at [bank], they require a fee based upon our asset size and TOTAL number of members.

      As a not-for-profit organization, we are not willing to submit to such an unfair pricing structure.

    74. Re:Why not GnuCash? by The+Bastard · · Score: 1

      Hmmm...could it be that people who do state their experience--like me--have learned that if they don't, floods of posts like the two (at least one) before yours stating "it's easy!! just use [apt-get rpm etc]".

      As for the rest of your comment, my purpose was to state why I went to Quicken in the first place. I was and am experienced, and had a nasty time installing GnuCash. It was a dependency nightmare.

      Now, does my nearly 7 year old experience reflect upon the state of GnuCash today? Of course not. I've no doubt that it's become easier to install with packages, rather than compiling from scratch.
      But my impressions then started me on using Quicken. GnuCash just wasn't ready.

      I've kept an occassional eye on GnuCash. However, instead of installation issues, I find that it's features and functionality that keep me with Quicken, and I don't see reason to change (although the licensing bit almost did).

    75. Re:Why not GnuCash? by The+Bastard · · Score: 1

      Yeah, I guess you shouldn't laugh. After all, you've proven that almost anyone can install from a package.

      Maybe someday, you can graduate to being a real Unix/Linux person, and compile from source! ;)

  2. And what alternative do you have? by blowdart · · Score: 5, Insightful
    when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    Considering there are no (that I know of) open source or not for profit alternatives that allow you to pay your bills online like Quicken does what alternative do users have?

    1. Re:And what alternative do you have? by bwalling · · Score: 4, Funny

      Considering there are no (that I know of) open source or not for profit alternatives that allow you to pay your bills online like Quicken does what alternative do users have?

      Well, there's Microsoft Money!

    2. Re:And what alternative do you have? by Anonymous Coward · · Score: 0

      Umh, don't you have that stuff automated? We do, and we're a "third world country". We also have free universal education up to university level, health care for all, nuclear technology we sell worldwide and even space tech. We also pay less taxes than the US and don't have a messy tax system. Move to a real country, that's the solution.

    3. Re:And what alternative do you have? by rah1420 · · Score: 4, Insightful

      The problem is that the tail's wagging the dog. Why on Earth are people using their check register to pay their bills?

      I log onto my web site with Firefox and use my bank's online bill pay feature to pay my bills. I can download these transactions into whatever money manager supports their download format. I don't bother, preferring to scrape the screen and put the display into a text editor, as I can then import it into my spreadsheet with a few clicks.

      Cost: About $6 a month. Beholden to: Only my bank, and I trust them to be the custodian of my money anyway, so I'd better trust them.

      Intuit has been sending me begging and pleading letters to upgrade my Quicken 4.0 for years, and all I do is laugh and throw them in the recycling bin.

      Do I want Intuit telling my bank what to do? Hell no! That's why I do this rather than initiate bill pays from the payee's web site; you gotta push, don't pull the transaction.

      Hint: If you use the bank's software to communicate with the bank, you'll never have a problem.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
    4. Re:And what alternative do you have? by Anonymous Coward · · Score: 1, Funny

      Damn those eskimos!
      "Inuit"? No, you furry, blubber-eating, alcoholic slopes, you're eskimos! And you're not getting my money.

    5. Re:And what alternative do you have? by DoraLives · · Score: 0
      Hint: If you use the bank's software to communicate with the bank, you'll never have a problem.

      At least until the bank's server gets haX0r'd.

      Call me a luddite if you will, but I NEVER do financial transactions on line. Just don't trust the shit.

      --
      Is it fascism yet?
    6. Re:And what alternative do you have? by wertarbyte · · Score: 1

      GnuCash can do this fine, I do it all the time, check http://openhbci.sourceforge.net/ , of course your bank has to support it.

      --
      Life is just nature's way of keeping meat fresh.
    7. Re:And what alternative do you have? by Gryphon · · Score: 4, Interesting

      There's no guarantee of security no matter how you do your banking. A major bank in Canada (CIBC) lost a lot of credibility when it was discovered they'd (mistakenly) been sending customer records, unshredded, to a junk yard somewhere in the United States.

      The sad part is the junk yard owner was calling the bank for two years to report this to them, and they didn't listen.

      When the guy finally called the media, CIBC sued the junk yard owner!

    8. Re:And what alternative do you have? by Geek+of+Tech · · Score: 4, Funny

      Nah, if it ain't got Clippy, it ain't worth nuttin'.

      --
      Stop the Slashdot effect! Don't read the articles!
    9. Re:And what alternative do you have? by Lumpy · · Score: 2, Insightful

      why??

      because I prefer not to give the place I have my car loan $6.00 every month for "online processing fee". My mortgage their $7.00 online processing fee, and the electric company their $4.95 processing fee.

      it is FAR cheaper for these companies to accept online payments. The time it takes staff to open a letter, find my account, and enter the information as well as traffic the check is far longer and much more expensive for them to process a debit electronically.

      Until all online payments are 100% free (ok they can charge me to do an instant payment) people will be usining paper checks.

      there is a law that states they can not charge you to accept your payment. This law needs to be expanded to online payments.

      --
      Do not look at laser with remaining good eye.
    10. Re:And what alternative do you have? by oogoliegoogolie · · Score: 1

      Your bank?

    11. Re:And what alternative do you have? by Frisky070802 · · Score: 1
      You need to bank with better financial companies! I pay my car loans, mortgage, credit cards, etc. online. Not one has charged a fee for doing that instead of paper checks.

      Sure you're not trolling?

      --
      Mencken had it right. So glad that's old news.
    12. Re:And what alternative do you have? by Anonymous Coward · · Score: 0

      Quicken people have you with your back on the wall and they use it to make money ?.
      It could be simple, why Quicken could not just drop support for the product; but this sounds a little illegal. Should an automaker send you a letter to say the 'old' car you have after next week will no longer start, you need to buy a newer one ?. How about, your toaster, PC, IPod, just because the makers want to make money ?.

      Opinion:
      Being dependent on a banking service when other ways are just as fast, is just lazy.
      Most of the banks today offer this same service on their own, online. No need to become a slave to Quicken.

    13. Re:And what alternative do you have? by AK+Marc · · Score: 1

      Call me a luddite if you will, but I NEVER do financial transactions on line. Just don't trust the shit.

      How about ignorant or a hypocrite? If you have money in a bank or in a retirement account, then you are making financial transactions online, even if not directly. Also, most are set up so that you can easily (i.e. online) sign up for online transactions. I think it is easier for someone to run across my bank info or credit card info than to get my password, so signing up for online services is safer than not signing up for them, regardless of whether you use them or not.

      Also, one must ask why you would trust your money to an organization, trust them with all sorts of overt paper transactions and back-end electronic transfers, but not any overt electronic transfers. It doesn't strike me as a trait of a Luddite, but someone that just has no clue. A Luddite would, at this point, take out all their money, pay cash for physical investments, and not have a bank account any more. The bank's servers are online with your info, whether you use the service or not.

    14. Re:And what alternative do you have? by AK+Marc · · Score: 1

      because I prefer not to give the place I have my car loan $6.00 every month for "online processing fee". My mortgage their $7.00 online processing fee, and the electric company their $4.95 processing fee.

      My car loan gives me a discount for pay-direct (which they call an on-line payment). As for all my other bills, my bank pays any fees, if any, for transfers. I pay my bank $6.95 per month my balance is below $5000 (sum of checking and savings) to pay some large number of bills. They pay electronically if possible (reduces their costs) and with a mailed check if not. All I do is go to the web site and click on who to pay and how much.

      Oh, and if I wanted the trouble of managing multiple online accounts to pay online, all of my bills that offer it do so for free or a reduced cost. I have no bill that offers to let me pay the regular bill online for an additional fee.

      it is FAR cheaper for these companies to accept online payments. The time it takes staff to open a letter, find my account, and enter the information as well as traffic the check is far longer and much more expensive for them to process a debit electronically.

      That is simply not true in many cases. You are not thinking about it in the right way. Most online pay is set up to accept credit cards. You generally can't mail in payment with a credit card (yes, some of my bills come with the lines at the bottom where you can fill in credit card information and pay that way). So, accepting online payment means not just taking the same payment, but taking a form of payment that costs them an additional 2% or so. But the real reason that many charge the fees is because they can. If people will pay it, why shouldn't the banks charge it?

    15. Re:And what alternative do you have? by vettemph · · Score: 1

      >>what alternative do users have?

      Checkfree? It's a browser based bill pay.
      Not sure if it will cover all your needs. I just use a combination of checkfree, autopay and a spreadsheet based register (OpenOffice Calc). You can do this for free on any OS. I find Gnucash hard to use and I imagine Quicken not to be much different. A spreadsheet is much more free form and forgiving.

      --
      The government which is strong enough to protect you from everything is strong enough to take everything from you.
    16. Re:And what alternative do you have? by rah1420 · · Score: 1

      because I prefer not to give the place I have my car loan $6.00 every month for "online processing fee". My mortgage their $7.00 online processing fee, and the electric company their $4.95 processing fee.

      If you use your bank's bill pay service, then you aren't using the "online processing fee." I have never been dinged for one of these if I just enter the payee information in and click "Pay them" on the web site. Metavante (the bill pay service that my bank uses) either cuts them a check, or converts it to an ACH payment and zaps it to them.

      I have one of the checks that they make: It has our name, but the Metavante account number (since the payment is actually drawn on Metavante's bank) and the words "Credit to the account of our mutual customer, rah1420."

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
    17. Re:And what alternative do you have? by greggman · · Score: 1

      Because it's the easiest way.

      You say you have to download your transaction. In Quicken I DON'T NEED THE EXTRA STEP. In fact I suspect for you it's more than one step, it's probably several. Download, save somewhere, launch extra finanical software, pick import, browse to file, click ok, etc. etc. etc.

      In quicken, the steps that YOU use on the webpage (minus the login part since that's not required in quicken) are all that are required.

      WHY WOULD I WANT TO DO MORE WORK THAN I HAVE TO JUST TO USE SOME OTHER SOFTWARE?

    18. Re:And what alternative do you have? by bmwm3nut · · Score: 1

      because I prefer not to give the place I have my car loan $6.00 every month for "online processing fee". My mortgage their $7.00 online processing fee, and the electric company their $4.95 processing fee.

      you may just want to write them a letter. i hate using paper checks and don't use them for any of my bills anymore. i just call any place that chargest a 'processing fee' or what not and tell them that i'd like to pay online but i know that it's cheaper for them to process an online payment than a paper payment and that i want the fee waived. it's worked every time. they'd rather have the electronic payment because it's cheaper for them.

    19. Re:And what alternative do you have? by gunnk · · Score: 2, Insightful

      Do you use a cordless phone when you call customer support for billing questions? If so, you are using an unencrypted wireless technology -- personally, I prefer to use an encrypted online connection.

      Do you use debit or credit cards in stores or restaurants? If so you are trusting the clerk or waiter not to make a copy of your card information and to appropriately handle any receipts containing your information. Again, I think that is a higher risk activity than encrypted communications to a server where your transactions generally don't require anonymous human handling.

      Do you mail your bills? By this, I'm asking if you take a slip of paper covered with your finanicial account information (i.e., a paper check) and stick it in an envelope (which stands out as a bill payment) and then stick it in an unlocked box by the side of the road with a FLAG STICKING UP to announce that something valuable might be housed within?

      Personally, I think online bill payments are one of the safest means now available for handling financial transactions. The other methods send way too much of your sensitive information in cleartext through one or more anonymous sets of human hands as well as providing opportunities for malicious interception along the way.

      --
      Life is short: void the warranty.
    20. Re:And what alternative do you have? by realdpk · · Score: 1

      "Cost: About $6 a month."

      Not that I'm pro-Intuit on this issue, but $6/month for 4 years is $288. The new version of Quicken, even without rebates or upgrade credits, is WAY less than that.

    21. Re:And what alternative do you have? by doj8 · · Score: 2, Informative

      Not quite right.

      The bank was FAXING customer financials to the junk yard owner for several years. He finally sued to recover the costs of fax supplies - and presumably effort.

      --
      -- Dan Jenkins, Rastech Inc.
    22. Re:And what alternative do you have? by rah1420 · · Score: 1

      WHY WOULD I WANT TO DO MORE WORK THAN I HAVE TO JUST TO USE SOME OTHER SOFTWARE?

      Damn, I wanted to yell this but I encountered the lameness filter, so for that I lose the chance to whore up a Funny rating.

      I don't feel like letting Intuit have access to my finances. The extra few mouse clicks I make are well worth the added peace of mind that I enjoy.

      It's my money and my time, and this is how I've decided to manage each.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
    23. Re:And what alternative do you have? by GNU(slash)Nickname · · Score: 1
      I log onto my web site with Firefox and ... scrape the screen and put the display into a text editor...

      Although I use MS Money and prefer to download OFX files directly, I've had to screen scrape one of my investment accounts for about 3 years now. I used to call them up every few months to request that they add a download function, but I gave up after they accused me of hacking their site by scraping it.

      What really amazes me is how many people don't care. This is a company sponsored retirement account, so about 200 other people where I work are still relying on quarterly paper statements. But when I offered to share my process with anyone who wanted it, I had exactly ZERO takers.

    24. Re:And what alternative do you have? by hughk · · Score: 1

      It is also cheaper for me to use online payment. My bank charges a little everytime they process paperwork. If they get an electronic transaction, either via the Internet or a payment terminal at the bank then the transaction is free.

      --
      See my journal, I write things there
    25. Re:And what alternative do you have? by FinalCut · · Score: 1

      $6 a month seems kind of steep - maybe you need a new bank. the bank I use provides FREE online banking/bill pay.

      what gives with that $6 month?

    26. Re:And what alternative do you have? by rah1420 · · Score: 1

      That's the service charge for the account. Bill pay's included.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
    27. Re:And what alternative do you have? by lemonboy · · Score: 2, Interesting

      It's not so much that Quicken 2004 and earlier versions will stop working its that the current versions will stop working.
      From my credit Union www.coastalfcu.org
      Dear Users of Quicken,

      Intuit has announced that its Quicken version 2005 will no longer support the .QIF file import capability. Today, you can download your Coastal transactions from COLTS or the e-Statements site in a .QIF file and import that file into Quicken 2004 and earlier versions. In the future, Coastal will continue to make .QIF transaction downloads available via COLTS and e-Statements. These download files will continue to work with Quicken 2004 and earlier versions as they have in the past. At this point, we have no plans to discontinue this support. If you choose to upgrade to or purchase Quicken 2005, you will lose the ability to import your Coastal transactions. Coastal has chosen not to support the real-time .OFX interface required for Quicken 2005 as Intuit now charges each financial institution a yearly licensing, setup and maintenance fee to achieve the same functionality available in all previous versions of their software. However instead of assessing a fee based on the number of actual Quicken users here at Coastal, they require a fee based upon our asset size and TOTAL number of members. As a not-for-profit organization, we are not willing to submit to such an unfair pricing structure. We appreciate and value your business with Coastal and will notify you if this situation changes.

    28. Re:And what alternative do you have? by IceDiver · · Score: 1
      How about a standard web browser, like Netscape?


      My bank (actually, it's not a bank, it's a credit union) has a web site to pay bills online. I log in, select who I'm going to pay and how much and voila! Bills are paid!

      The only reason I would even think of using Quicken, or GNUCash, is for the budgeting features. I certainly don't need them for bill payments.

    29. Re:And what alternative do you have? by Punboy · · Score: 1

      Um, well PayPal has a BillPay thing. and there are many online solutions to paying bills other than PayPal. Use it.

      --
      If you like what I've said here, and want to read more, go to http://www.krillrblog.com
    30. Re:And what alternative do you have? by j0217995 · · Score: 1
      I'm the network administrator for a community bank. We use the online banking service provide by our core banking software provider w/ a link to a third party bill paying software. All of the "work" is done through a web interface, non-browser dependent. So use your favorite....

      We use Microsoft Money here at home, actually my wife does most of the balancing. While we can download our statements in Money's format, we just enter the transactions manually and when the statement comes we balance it that way.

      For bill paying, we use the third party bill pay, through our web browser, and it is easy to setup re-occuring bill payments. Configure in re-occuring payments in Money as well and everything is synced up. Total cost is the use of the internet, Microsoft Money which came with the purchase of our Dell and having an account at the bank. Bill pay and online banking is free and we get to see the images of any check or debit/credit ticket that is processed through the proof and capture system.

      In fact, hardly any banks in the area charge for online banking and bill payment. So that whole $6 fee is silly find a bank that has two things: a. Good intrest rates and b. Free online banking and billypay

    31. Re:And what alternative do you have? by vanyel · · Score: 1

      I started using quicken 10-15 years ago, when they were hooked up with checkfree. If I remember right, the interface had problems, so I switched to using checkfree's own app, and then moved to their web interface when that became available. I've also been displeased with the fact that Intuit changed the user interface several times, and seems to have made it worse with each version. I tried to move to the Mac, and found that they couldn't even import their own files --- you had to export/import through qif, which doesn't handle everything in the files, so you lose data anyhow. That was the final straw. Moneydance is on the verge of being a sufficient replacement, and I've bought my last Intuit product.

    32. Re:And what alternative do you have? by Doppler00 · · Score: 1

      All my bills are payed online automatically when they are due except for one. My utility company sends me a bill and they offer online bill pay for a $3 "convience" fee. So, if they really would rather employ someone $8/hour to open all those envelopes and read my ugly handwriting on the check, that's fine by me. A $0.37 stamp is a lot cheaper for me.

    33. Re:And what alternative do you have? by Doppler00 · · Score: 1

      Do you use a cordless phone when you call customer support for billing questions? If so, you are using an unencrypted wireless technology -- personally, I prefer to use an encrypted online connection.

      That brings up an interesting question regarding cellphones. Why are cellphone conversations unencrypted? It seems it would be trivial to create an industry standard for encrypted communications. The federal government would have a huge fit though as it would make tapping calls impossible. I sense a conspiracy...

    34. Re:And what alternative do you have? by viktor · · Score: 1

      Cost: About $6 a month

      Does american banks charge to give you the option of paying bills online? Here in Sweden, most banks do not charge anything extra to give you their online service, which includes the ability to pay bills, transfer money between your accounts (as well as to other swedish banks), buy and sell stock, etc.

    35. Re:And what alternative do you have? by Anonymous Coward · · Score: 0

      You still need a different bank. I have no service charge, and the online bill pay's free. I do need to keep a certain $ amount in the account, however, but they pay me interest on that as well.

    36. Re:And what alternative do you have? by drinkypoo · · Score: 1

      My bank gives me free checking and free bill pay. They will put an account number on the memo line, so all I have to do is punch in the address (once) and the amount and bingo, my bills go out. If I have to pay a charge to pay a bill electronically (every bill I have that CAN be paid electronically can be paid electronically with no fee) then I can just do it through the bank website. Woop woop. Most of my bills can be subtracted from my bank account automatically, but I don't have enough income to want to do that.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    37. Re:And what alternative do you have? by Sax+Maniac · · Score: 1

      Here's why:

      1. Banks buy other banks, and the software changes all the time. Example: my bank used to be BayBank, which bought Shawmut, then merged with BankBoston, then got swallowed by Fleet, and now was bought by BankAmerica.

      2. I have family of 4, and manual entry is not an option. Manual entry used to work fine when I was in college, but now I have more expenses. Automatic entry is the difference between using Quicken and not using Quicken at all.

      3. Different banks have equally bad support for downloading transcations. Last time I tried it, it dumps a file on somewhere your hard drive, where you have to import it in to Quicken. And, if you don't specify the dates EXACTLY or the names don't line up perfectly, you get duplicate transactions, and have to edit them all down. Do this a few times a week.

      4. I have multiple accounts, from checking to a few credit cards to investment accounts. So repeat #3 a few times for each account, each with a different stupid web interface.

      Compare with: press button Quicken, and have it download everything all at once.

      The price is the same- $6 a month.

      --
      I can explanate how to administrate your network. You must configurate and segmentate it, so it can computate.
    38. Re:And what alternative do you have? by bluGill · · Score: 1

      Yeah, people pay it.

      I have several automatic payments that do not go in via credit card. My gas bill is auto-deduction from my checking account. I think I can trust them with that right. (anyone who processes my check from snail mail can read the account number off as they enter my info, so I'm more secure this way as less people access my info)

      When you consider the hassle and of bounced checks, late payments, clerk wages, and collections; a auto payment from a credit card is often cheaper. With a credit card payment they get my money on the due date, and they can count on it. With a check they have to hope that it doesn't bounce. They have to enter all the information.

    39. Re:And what alternative do you have? by bluGill · · Score: 1

      Uh, cell phones are encrypted. Or rather digital cell phones are. However the encryption isn't strong, and has been broken. It is however strong enough that in practice nobody breaks it.

      Old analog cell phones were not encrypted, it was a common problem to have them "cloned" (where someone programs their phone with your number), or just have someone listen in.

    40. Re:And what alternative do you have? by Doppler00 · · Score: 1

      I'm talking about the option of real encryption, that is, encrypted on your end, and only decrypted on the recievers end. My guess is that it is probably decrypted at your cellphone provider before it is rerouted out. Thus, it's completely insecure unless you trust your cellphone provider or your government not to illegally/immorally spy on you.

    41. Re:And what alternative do you have? by greggman · · Score: 1

      my time is worth far more to me than $20-$40 every 2 or 3 years for a quicken upgrade.

      It's nice that you enjoy spending more time on your finances. I prefer to get them done as quick as possible and get back to other things I'd rather be doing.

    42. Re:And what alternative do you have? by droopycom · · Score: 1

      Bill Pay??? ---> Firefox ??

      I mean seriously, I pay most of my bills online on the creditors website when possible (PG&E, SBC, ...)

      And when not, then my bank website allows me to do it (eg for my car loan)

      And I dont even need to click when most creditor offer automatic payment (eg Comcast, my mortage,...)

      Sure, it's not all in one place, but do you really want to trust Quicken to handle all your stuff...

      Quicken is becoming really scary now... Not only they do software, but they also offer credit cards and loans. Those Quicken loan consultants really behaved like sharks with me...

      I'd rather go with MS on this one... (I also tried to compile GnuCash for cygwin but thats gonna take me a while to figure out all the crap I need to port first...)

    43. Re:And what alternative do you have? by ArtStone · · Score: 1

      The banks are pushing very hard to get people to use their online bill pay rather than paying through an intermediary (like Quicken), including dropping service fees.

      The reason is very simple - once people have their bill pay set up with the bank, they become very "sticky" customers. They are much less likely to go down the street and switch to get a 0.25% increase in their interest rate, they're more likely to use the bank when they want a car loan, mortgage, credit card, etc..

      --
      Final 2006 "Proof of Global Warming" US Hurricane Count -> 0
    44. Re:And what alternative do you have? by FinalCut · · Score: 1

      wierd. I think when online banking was first introduced my bank charged me $3 but they dropped that quite a while ago.

      And unlike the other replier we don't have to maintain a minimum balance. We also get free overdraft protection (into our savings acct).

      overall I am actually pretty happy with all the services our bank offers for free. I don't know if it is near you but we use Huntington Banks. I used to use Wasington Mutual before moving and they always provided me with high quality services for free too - of course this was in 1996 so online banking wasn't an option yet so I don't know how they are about that.

    45. Re:And what alternative do you have? by pnutjam · · Score: 1

      Join a Credit Union, almost anyone can nowadays. They have better service, better rates, and you are a partial owner. You also don't have to put up with all the merger crap that seems to be business as usual for most banks.

      I will never join another bank again.

    46. Re:And what alternative do you have? by Sax+Maniac · · Score: 1

      I'm already a member, but I don't use their checking. Sadly, inertia keeps me at my current bank. Well, that, and no ATMs.

      But that still won't fix my quicken problem. In fact, it's likely my bank want work at all with Quicken.

      --
      I can explanate how to administrate your network. You must configurate and segmentate it, so it can computate.
    47. Re:And what alternative do you have? by exeme · · Score: 1

      I do it similar to the poster above, just copy/paste into a text file and import it. I don't see where the $6.00 comes into it.. my banks online banking facilities are free, as is OpenOffice.org.

  3. Open source solution? by Scud · · Score: 3, Insightful

    I don't use Quicken, so I wouldn't know, but is there any reason why the transactions can't be done via FOSS?

    --
    I dream in binary.
    1. Re:Open source solution? by Anonymous Coward · · Score: 0

      Conclusion: You use FOSS, thus you're poor.

    2. Re:Open source solution? by Anonymous Coward · · Score: 0

      How is this insightful?

      "Hey guys, I [don't know anything about the article], but why can [Linux|OSS|GNU|whatever else Slashdot are turned on by] do the same?"

      It's not funny and it brings nothing to the discussion. I call this cheap-ass karma whoring...

    3. Re:Open source solution? by Anonymous Coward · · Score: 0

      He asked a fucking QUESTION you idiot. He didn't moderate himself Insightful you asshole.

    4. Re:Open source solution? by walterbyrd · · Score: 1

      >
      I don't use Quicken, so I wouldn't know, but is there any reason why the transactions can't be done via FOSS?

      Yes. The banks have some special codes used to connect. The banks refuse to share those codes with gnucash. Talk to the guys at gnucash, they can explain it better than me.

    5. Re:Open source solution? by Scud · · Score: 1

      No argument there, no insight on this end.

      --
      I dream in binary.
    6. Re:Open source solution? by Scud · · Score: 1

      Thanks, I did some searching and for information on OFX right here at /.

      http://ask.slashdot.org/askslashdot/02/12/08/22442 13.shtml?tid=156

      On of the more interesting quotes:

      If your bank doesn't have OFX support, then you're pretty much up a creek. QIF, Intuit's older data format, is pretty much dead now. I don't know if they still support it, but from what I've been told support is sunsetting rapidly.

      Might be that Intuit is just depreciating the old format.

      --
      I dream in binary.
    7. Re:Open source solution? by mutterc · · Score: 1
      Better yet, do what I do. I track all of the finances in GnuCash (though a spreadsheet would probably work just as well for the Windows folks). I enter everything from my receipts (including cash), and balance all accounts (credit cards, checking, loans, cash). I update a budget in a spreadeheet (which, because I made it, is more flexible than any package I know; it allows categories to have monthly, quarterly or yearly budgets).

      I pay bills via the time-honored check-via-USPS method, except for some where online payments are Free (my credit union's mortgage, car loan, Visa). BellSouth and Verizon Wireless have Free online payments as well, so I may go to using those.

      Total time this takes: 1 hour or so 3-4 times a month. I don't need any proprietary online bill payment "solution" or proprietary software, and have as much control over my finances as anyone could expect.

  4. Whatever happened.. by Ckwop · · Score: 4, Insightful

    .. to just producing a decent product and letting the market decide if it wants it or not? Why does every corporation have to be a blood thirsty, morally defunct, money grabing ass?

    This is why I choose free software because it's in the spirit of cooperation rather than subversion.

    Simon.

    1. Re:Whatever happened.. by Anonymous Coward · · Score: 5, Interesting

      I used to work for Intuit UK and they were bastards. Just before they pulled their call centre out of the UK and into Canada, they made all the support staff make sales calls.

      People were waiting 1-2 hours to get support and there were a hundred people in the queue. Meanwhile the support staff had to make cold calls, which they hated.

      Then they suddenley closed the call centre and left all those people without jobs.

      I've never bought Intuit products since.

    2. Re:Whatever happened.. by bersl2 · · Score: 4, Insightful

      "In [a free-market] economy there is one and only one social responsibility of business to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition, without deception and fraud." -- Milton Friedman

      The problem is that, of course, few of them do go without "deception and fraud."

    3. Re:Whatever happened.. by elmo13 · · Score: 1

      I can understand why they did it. Many customers are used to the continious upgrading all the time. If they can make money, they probably will.

      Of course they'll upset a few users. Maybe one or two will stop using their software. Most of the people who weren't going to upgrade wont upgrade now anyway. The people who may have upgraded will now definately upgrade.

      If I ran a company for profit and had the opertunity of making lots more money and only losing a few customers I'd do it.

      Of course the idea of FOSS is better. Quicken is not FOSS though. Until a free alternative comes out, and has a large marketting budget, people will still use Quicken.

    4. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      to just producing a decent product and letting the market decide if it wants it or not? Why does every corporation have to be a blood thirsty, morally defunct, money grabing ass?

      And exactly how many people do you support with your company? What's that? You just earn enough money for yourself? Then STFU.

      And I think the market is deciding: they like the product.

    5. Re:Whatever happened.. by tomstdenis · · Score: 0, Flamebait

      Dude, pretty much anything that has todo with money has todo with profit. Even the tsunami relief aid [SCAM!!!] concerts are about getting image out and being able to rob more mindshare. [*]

      I have no problem paying for tax software. I would have a problem though if they locked me into a proprietary format so I couldn't escape later.

      [*] All those who don't think tsunami relief aid is a scam please say "I cared about the people of the affected regions BEFORE December 26th, 2004".

      Tom

      --
      Someday, I'll have a real sig.
    6. Re:Whatever happened.. by Colonel+Cholling · · Score: 2, Insightful

      That's the biggest pile of market-worshipping crap I've heard in a long time. By this token, plantation owners were completely justified in using slave labor because they were completely honest about the fact that they were using slaves.

      The decisions made by businesses affect more than just their own bottom line. There's a whole world full of people there, outside the boardroom, and no matter what Mr. Friedman says, you have certain social responsibilities to them as a human being.

      --

      I am Sartre of the Borg. Existence is futile.
    7. Re:Whatever happened.. by ScentCone · · Score: 1, Insightful

      But owning slaves was not free market capitalism, and you know that. You're just trotting out a bit of feudal history because it makes you feel better about your position, or because you hope that a muddled person with no working vocabulary or sense of history will fall for it. That type of deception and fraud (intellectually) is exactly what Friedman is talking about: you're trying to sell your ideas, but your doing it fraudulantly, even as you wrap up your deception in pious talk about social responsibilities. Where is your responsibilty to intellectual honesty?

      --
      Don't disappoint your bird dog. Go to the range.
    8. Re:Whatever happened.. by abe+ferlman · · Score: 2, Insightful

      Another problem is that corporations are treated as Natural Persons under U.S. law, so they have basically all the rights of people and few of the responsibilities.

      Another problem is that the free market has a very difficult time with the tragedy of the commons problem- short term corporate gain all too often conflicts with long term social and environmental well being.

      There are more problems. And don't get me started on the incompatibility of idea ownership and competition.

      --
      microsoftword.mp3 - it doesn't care that they're not words...
    9. Re:Whatever happened.. by tdemark · · Score: 5, Informative

      I used to work for Intuit UK and they were bastards.

      Intuit in general are bastards.

      Any time you try to import a text transaction file (QFX), the program calls home to see if the organization you downloaded from paid its "Quicken Tax".

      When I called tech support because I was getting an error message when trying to import, Intuit told me that "my bank doesn't support Macs", even though I already had the QFX file.

      Me: "I don't understand. I have the file, but Quicken won't import it."

      Tech: "Your bank doesn't support Macs."

      Me: "Why does my bank need to 'support' Macs? I have the text file, but Quicken won't import it."

      Think how ridiculous it would be if Excel wouldn't import a CSV file until it called back to MS to verify that author paid an "MS Tax" (insert DRM/Palladium comment here)?

      Anyway, I got around the issue by opening the file and changing the "Institution ID" to a bank that has "paid the tax". By simply changing a few characters in the file, Quicken happily imported it.

    10. Re:Whatever happened.. by bersl2 · · Score: 1

      One could say that the rules of the game changed (slavery became unacceptable) but the plantations did not follow.

      Honestly, I don't think Friedman intended that statement to apply to such a situation. He also says IIRC that economic freedom and personal freedom are inseparably linked.

    11. Re:Whatever happened.. by ashridah · · Score: 1

      Sure. I cared before then. Mostly because some insane group of nutters over there blew up a whole bunch of their countrymen while attacking a bali resort where my fellow Australians, many Americans, and assorted other westerners were holidaying.

      Killing people is such a poor way to change their minds.
      Hopefully the US government will catch onto this one soon.

      ashridah

    12. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      Hey, look... The CEO just responded...

    13. Re:Whatever happened.. by tomstdenis · · Score: 1

      Well I am confident by the inactions of the many [and supporting some resort section of town...] that people really didn't care about the people.

      I'm not saying that is bad. Personally I couldn't give two thoughts to them myself. My problem is all these "concerned" people only show up when it's popular.

      I heard that Avril Lavigne was there at the concert last night. Where was she about protesting about the war in Iraq? The inaction in the Sudan and other nations? How about how some americans live in excess while others do without? Where is she on the homeless? How about healthcare? Does she give two shits about students trying to make ends meet in university? etc...

      Oh, but it's P.C. to show up and "care" about the tsunami victims ... people who lived in shantis and other low quality construction materials. People who often did without food, water and had wars of their own to contend with, etc...

      That's why I'm upset with "relief aid". Because the concern is simply not genuine.

      Tom

      --
      Someday, I'll have a real sig.
    14. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      But owning slaves was not free market capitalism, and you know that.

      Why wasn't it, other than the fact that the slaves couldn't buy themselves?

      There was at one time an open market with very minimal government intervention with both a supply of a good and a demand for the good, and prices for the good were set by the combination of supply and demand, typically through auctions which in the absence of crazy ebayers models capitalistic trends quite well. Companies were formed to import the good when demand was high, and they closed up shop when demand was low.

      Does the fact that the good in question was human change anything? (Note: wrapping your response in pious talk about social responsibility will not be accepted.)

    15. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      This is a misconception. A Corp cannot have a
      passport, drivers license, marriage license,
      and is treated differently in many legal
      situations.

    16. Re:Whatever happened.. by gclef · · Score: 1

      Okay, change the analogy, then: are sweat-shops "free-market capitalism"? They're not "feudal history" since they're happening now, and they are legal by the standards of the countries they exist in...the question is: are they okay? Is it morally okay to do something just because it's legal?

    17. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      Those aren't rights anyway. In a free country, I wouldn't need the government's permission to travel, drive, or get married.

    18. Re:Whatever happened.. by Technician · · Score: 1

      .. to just producing a decent product and letting the market decide if it wants it or not?

      If Ford motor company came over and smashed a few features of my 68 Mustang, such as the rear view mirror and tail lights, just because it still ran fine, I would be upset.

      How is a software company smashing features of their own products going to reflect on the company reputation. It's one thing to no longer support an end of life product, but to take someting that works and break it is another thing entirely. This puts Intuit's reputation on the line. The line looks a lot like a chopping block to any future consideration of business with Intuit.

      --
      The truth shall set you free!
    19. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      His reasoning is wrong. He wants to call slavery "feudalism" because he sees it as people being forced to be vassals to a higher-ranking offical, and completely ignores the fact that until the 3/5 rule was created, slaves weren't even considered people (and thereafter until emancipation were only fractionally human). Feudalism doesn't apply to property (feudal vassals weren't bought or sold, they just lived on their lord's land), otherwise my ownership of my house and forcing it to allow me to stay there would be feudalistic too.

      My guess as to why he tries to "hide" the evils capitalism has brought mankind is that he so very much wants companies to be able to trod on whoever might be underfoot, but still wants to look at himself in the mirror in the morning and not see the cold-hearted asshat that he is staring back at him.

    20. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      Me: "Why does my bank need to 'support' Macs? I have the text file, but Quicken won't import it."

      Because most people are, sadly computer illerate. They will expect almost anything tech support tells them. I own my own bussiness, basicly a long story short, I goto their houses and fix their computers. (99% of them are WindowsXP/ME, ive had one AtariST, and an Unix box given to her).

      Most common cases (aside from massive spyware infestations) are people trying to install the latest Earthlink software, or aol software on old machines. Ive had to call tech support on their behalf a few times, one time, the tech support guy told me..(i didnt let him know I knew anything about computers)

      "The internet doesn't support WindowsME, its time to upgrade".

      This is not just an Inuit thing, its all over the place, and its sickening to say the least.

    21. Re:Whatever happened.. by Anonymous Coward · · Score: 5, Interesting

      >>Any time you try to import a text transaction file (QFX),
      >>the program calls home to see if the organization you downloaded from paid its "Quicken Tax".

      I can't stress how true the previous poster's comment is. I lead a team of developers that just finished implementing QFX support for our company, a mid-sized financial institution. The contract terms that Intuit insisted on are truly outrageous. Sure enough, if the customer has a QFX file, but we aren't a "supported" organization, Quicken phones home and will refuse to import the file. This isn't a threat to Quicken users - it's a threat to the *banks*. The amount we had to pay to be "allowed" to continue providing the same support for our customers who had already been downloading QIF files for years was, uh, a LOT. They also strongly "encouraged" us to cripple or disable support for older versions.

      During testing, we were not allowed to go live with our upgraded service until we passed their test suites. Problem is, their testing process was neither well-defined nor timely. They promised us a certain scheudle, and then reported "problems" during testing that weren't originally described. When these threatened to delay our production schedule, our customer rep slyly hinted that if we wanted to pay an additional fee, that they could "bump up" our testing in front of other companies. It was a *large* additional fee. It took some high level calls from our management, involving literal screaming, before they would agree to stick to the original schedule.

      I am stunned, truly, that Intuit hasn't been held up for antitrust scrutiny at this point. They held financial companies with far more money than them over a barrel, in their latest round of "upgrades". Surely, I keep thinking, it won't be long until some of the big boys round up Intuit and take them out behind the woodshed for a good beating - legal, financial, literal, take your pick.

    22. Re:Whatever happened.. by div_2n · · Score: 1

      Any time you try to import a text transaction file (QFX), the program calls home to see if the organization you downloaded from paid its "Quicken Tax".

      I am curious how it is supposed to do this on machines that are in no way shape or form connected to the Internet. Many people run Quicken on machines that aren't connected to the Internet for security reasons. So are you saying that if you try to import one of those files while it is offline (think copying the files to a CD) that it will refuse to do so?

    23. Re:Whatever happened.. by ml10422 · · Score: 1

      Whenever there is something of value, common or not, and there are human beings around, there is a possibility of a tragic misuse of that something of value. Government, too, is an unreliable manager of common resources, dominated by short-term political thinking. There isn't any magic solution.

      And don't confuse free markets with U.S. corporations, which enjoy all sorts of subsidies, protections, and shielding of their managers from responsibility for their own actions.

    24. Re:Whatever happened.. by theonetruekeebler · · Score: 1
      [Whatever happened] to just producing a decent product and letting the market decide if it wants it or not? Why does every corporation have to be a blood thirsty, morally defunct, money grabing ass?

      What happened is that Quicken captured a monopolistic share of the market. At this point, Intuit can treat its customers like abolute shit, because it won't occur to them to look for alternatives.

      This is probably Intuit's way of making the transition to subcription-based software.

      --
      This is not my sandwich.
    25. Re:Whatever happened.. by ScentCone · · Score: 1

      Why wasn't it, other than the fact that the slaves couldn't buy themselves?

      Because the slaves had no choice in the matter. That's not choice, that's slavery. When you are compelled by physical force to do something (or lose your liberty or die in refusing), you're not participating in a trade - and capitalism is not taking place, or even contemplated.

      Does the fact that the good in question was human change anything?

      Yes! It completely alters the subject. Today's labor market is also trading in human labor, but the people that labor do so at will, and in exchange for pay. Slavery is the antithesis of that, not just some older version of it. A free market involves willing participation, and the expectation of recourse in the face of a breech of the terms of that participation. Nothing pious about decribing it: just recognizing that slavery is the opposite.

      --
      Don't disappoint your bird dog. Go to the range.
    26. Re:Whatever happened.. by numbski · · Score: 1

      Care to tell me where you got the ID?

      I have this problem with one of my wife's banks too.

      Or at least share the ID number. I tried hacking the csv file myself too. Same problem. I got the same line you did from Intuit, that they 'don't support macs'.

      You've got to be kidding me. :\

      --

      Karma: Chameleon (mostly due to the fact that you come and go).

    27. Re:Whatever happened.. by ScentCone · · Score: 1

      That's rich!

      His reasoning is wrong. He wants to call slavery "feudalism"

      Great, so let's debate the semantics of that word, or agree that slaveholders are not the same as people with vassals. OK, fine. Now: does that alter, in any way, the notion slaveholding is not a feature of free trade and mutually-agreed-upon transactions? If you are forced to do something, on pain of death, you're not trading with anyone. That's not a market, and it's not capitalism - it's piracy, theft of life and labor... it's: slavery! The other poster, who pretends to ask if someone can help him draw the oh-so-difficult distinction between free trade and slavery, is practicing sophistry, and he knows it. He was just hoping for someone gullible to come along and swallow it, and to taint free trade by rhetorical proximity to the word "slavery." What a childish shot at pursuasion - I'm actually surprised that he didn't make sure to refer to all entrepeneurs as Nazi Fascists while he was at it. His intended audience is always won over by that reference - it's magic!

      My guess as to why he tries to "hide" the evils capitalism

      Hide! That's great, Mr. Anonymous Coward!

      --
      Don't disappoint your bird dog. Go to the range.
    28. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      This deserves to be modded up. Good post.

    29. Re:Whatever happened.. by ScentCone · · Score: 1

      Okay, change the analogy

      Way to dodge your last one!

      are sweat-shops "free-market capitalism"?

      I suppose that depends on what you mean by the phrase "sweat shop." I know programmers who indignantly (and with literal conviction) use that to desribe their post-dot-com-boom jobs because their desk is in a cubicle within feet of other emplyees (gasp!). Other people use that phrase to describe factory jobs that have sprung up in places where there has been no other work, and where the locals are desparate to have the work (since the alternative is no cash, beyond what they would have by working in dark-ages-grade hand-to-mouth hunting, gathering, and rain-forest-slash-and-burn farming of the least efficient, most destructive kind).

      Other people use the phrase to describe work conditions where people are lured into a compound on the promise of certain outcomes (pay, healthcare, school), and which are then denied those things, physically restrained, and put into an inescapable indentured servitude that's basically a life sentence. That, which I'm assuming is what you're refering to (since you weren't specific) is not free-market capitalism. It's based on fraud and force - the opposite of capitalism.

      As for factories with working conditions you personally wouldn't tolerate... what would you prefer, in the developing world? No commerce or standard-of-living-improving investment of any kind until - poof! - a state of the art city, infrastructure, educated workforce, and supporting economy can be magically popped into existence? Better that somehow we make the poor bastards live in (what you would call) misery until that can be arranged for (by who, you're not saying). For that matter, there are places in, say, Ireland or West Virginia, where some people go to jobs that aren't as posh or comfortable as jobs in, say, downtown San Francisco where someone pushes a mouse around for a living. Should all of those people hold off on their grittier, harder existences until they can all be overweight, stressed-out info workers in nice offices? These things take time, long-term investment, and a dedication to liberty and free trade. Nothing raises standards of living, across the board, faster than competition and investment in competitors.

      --
      Don't disappoint your bird dog. Go to the range.
    30. Re:Whatever happened.. by MoebiusStreet · · Score: 1

      Well, let's see:

      1) The employees of the "sweat shops" have chosen to engage in this transaction of labor-for-pay. Apparently they think it's a better deal than anything else they can get. Should we arrogantly say "this job isn't good enough for you, so we're not going to let you work"? Because if somehow corporations were forced to pay US minimum wages, then those poor people wouldn't be employed at all. (this is always the end effect of minimum wage laws, by the way)

      2) The local economies surrounding those "sweat shops" is grown, helping not only the employees, but their neighbors as well, to achieve independence and provide education, healthcare, etc. As Hayek points out, the actions driven by greed wind up benefitting everyone in the long run. (and before you object, make sure you read either "The Fatal Conceit" or "The Road to Serfdom" to really understand)

      Conclusion: Yup, it seems like a pretty good thing to me. Are you suggesting that we should take these things away because we feel that WE wouldn't work on those terms? That seems mighty arrogant.

      I think the real objection to so-called sweat shops is that it circumvents the economically ignorant protectionism and minimum-wage laws. People in America and Europe seem to think that the stroke of a politician's pen can cause workers to be paid more than a service is worth.

      Well, you may not *like* the market, but it exists and always will. Efforts to change it are as effective as changing the law of gravity -- and maybe less so. The market always finds away around meddling, and the people who create the alternate paths around interference wind up getting rich while the people you tried to "help" don't fare any better.

    31. Re:Whatever happened.. by Monkelectric · · Score: 2, Informative
      An interesting history note about the ruling which created corporate personhood. The judge who issued the ruling actually ruled *against* the concept of corpirate personhood, but big corporations bribed the clerk who recorded the ruling to record the case in their favor.

      There used to be a website about it, but I seem to have missplaced the link.

      --

      Religion is a gateway psychosis. -- Dave Foley

    32. Re:Whatever happened.. by abulafia · · Score: 1
      That's the biggest pile of market-worshipping crap I've heard in a long time.

      Maybe. However, it is simply a statement of fact, similar to the fact that mosquitos suck blood, or fire is hot.

      That doesn't mean you shouldn't fight to make them accountable, or whatever your deal is, but the fact remains that companies exist solely for the purpose of making money. If you'd like to dispute this, look at the relevant law - I did, when I incorporated. If you continue to not recognize reality, you'll have a problem getting people to listen to you.

      --
      I forget what 8 was for.
    33. Re:Whatever happened.. by chriso11 · · Score: 2, Insightful

      I think you are applying dishonesty where obliviousness can equally explain to a situation. Left unsaid is the real scammers who prey upon this tragedy.

      As for not doing anything before, I think a simple example will suffice: You are driving in your car, and you pass a person on the side of the road, working on their car. That person is obviously in distress, but it is not critical. However, if you are driving and you see an major accident occur in front of you, you would at the very least call 911 or some aid (if it were safe for you to do so).

      Don't get me wrong - I agree a lot with you, but it is more of a shading of your statements.

      --
      No, I don't trust in god. He'll have to pay up front, like everybody else.
    34. Re:Whatever happened.. by activewire · · Score: 5, Interesting

      Agree, mod parent's parent up. This is the REAL story that gets easily lost in slashdot noise.

      Intuit can play both ends: they squeeze the customer with forced upgrades, and the banks with "compatibility" policies.

      There is no technical reason why my Quicken 2000 stopped importing QFX files on 4/18/2004: the file format hasn't changed. In fact, I can STILL download QFX from my bank and rename the FID (financial instution id) and it works! Its also possible to edit "hosts" file to block the Intuit "phone home"
      127.0.0.1 ofx-prod-brand.intuit.com,
      127.0.0.1 ofx-prod-fiusage.intuit.com
      127.0.0.1 ofx-prod-cuusage.intuit.com

      What I dont understand is why banks agree to this?
      If every bank would just allow download of OFX from their website, customers could take Intuit's
      "branding" servers out of this loop, a place where Intuit never belonged in the first place.

      I finally said "screw you Intuit" and have been happily importing OFX files into GnuCash for 6 months.

    35. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      but the people that labor do so at will, and in exchange for pay

      I think you will find very few people who choose not to labor in some way by their own will, and those only in cases where welfare exists to ensure their continued survival. Dragging the "labor market" into this and claiming that its a free market ignores the human end of the bargain you decry in slavery: market rates for labor are not guaranteed to be high enough in order to survive... 40hr/wk at the minimum wage in the US is only above the poverty threshhold if you live alone. Additionally, people will take payment below their value in order to survive.

    36. Re:Whatever happened.. by Tripster · · Score: 1

      I've also seen some banks starting to actually charge an extra fee for the Quicken formatted exports.

      I dropped my Quickbooks subscription partly because of this new "policy" as it says a lot about Intuit.

    37. Re:Whatever happened.. by eander315 · · Score: 1

      That depends on what your definition of "and" is :P

    38. Re:Whatever happened.. by ScentCone · · Score: 1

      I think you will find very few people who choose not to labor in some way by their own will, and those only in cases where welfare exists to ensure their continued survival

      Well, sure. Without other people feeding that person (who is choosing, in thise case, not to work), that choice is basically suicidal. Of course, most people who make that choice are doing so knowing that there are governments separating people who have chosen to work from enough money to support that other guy's habits.

      market rates for labor are not guaranteed to be high enough in order to survive

      This typically only happens where local social policies (usually at much higher than at the village level) has created a situation where there are far too many people to live off of the available resources, or where the type of investment that would (immediately!) bring in jobs are squashed through taxes, corruption, or irrational regulation that forces an incredibly high cost of doing business (and living). Most importantly, people who have things or services to sell can't do so in a place (or system) where the people can't afford those things. Aside from natural disaster, those circumstances generally result from the absence of rule of law (such that corruption completely burdens commerce, mafia-style), or from a hugely oversized, and mostly uneducated population (as tends to happen in retro settings run by operations like the Taliban).

      40hr/wk at the minimum wage in the US is only above the poverty threshhold if you live alone

      Happily, most teenagers don't live alone. The problem of relying on minimun wage is fixed by doing things like graduating from your (completely free!) high school and, basically, giving a crap about your life.

      Additionally, people will take payment below their value in order to survive

      If the only work you can get is "below your value," then the only thing that's broken is the sense of your value. Nothing (your time, or your possesions) are worth a penny more than what someone else will pay for them. As people have done throughout human history, the solution is to go where what you have is more valuable (see the endless parade of immigrants who can't wait to get here - funny, considering how much the news tells me that world hates the US), or to become more valuable through change. No person, or group of people, remains valuable to other people without change.

      --
      Don't disappoint your bird dog. Go to the range.
    39. Re:Whatever happened.. by gclef · · Score: 1

      Way to dodge your last one!

      It wasn't mine...I was correcting a flaw in the original poster's example, which allowed you to weasel out of answering the main question. Unfortunately, you did it again with my correction. So, I will ask the question straight up, without examples, as you seem to be avoiding it:

      Does legality = morality?

      The original quote that started this (now massively off-topic) thread claimed absolutely yes. Others took issue with it. You have not defeneded that answer, only attacked the examples.

    40. Re:Whatever happened.. by ScentCone · · Score: 1

      Woops, I didn't notice there were more than two of us in the room, sorry!

      Does legality = morality?

      Sorry, I didn't answer the question directly because I assumed that it (being, without context, a pretty pointless question) was rhetorical, if not even sarcastic.

      So, in keeping with massive off-topicism, here we go.

      First, some definitions/stipulations/assumptions:

      "Legality," I'll take to mean that mode of conducting one's affairs that are within the bounds of one's laws and regulations. These are typically considered valid only if they are written and enforced within the framework of some charter or constitution that gives rise to the entity that creates and enforces the laws.

      "Morality," is like saying "values." That word doesn't point to any particular system of values, it is a word means "a system of values." The word "moral" has become, in common usage, to be equated with "good" (as it relates to the choices that people make in their conduct). But all it really means is "value-related." So, if someone's values are based on, say, the certainty that not sacrificing virgins every Sunday will piss off the gods and bring ruin on your village and destroy its families, then not sacrificing a virgin every Sunday would be immoral. Or, if your values are driven by, say, the notion that only you can bring meaning and joy to your own life, and that your pursuit of those things is reasonable only to the extent that you do so in a way that doesn't rely on forcing other people to your will... then moral behavior, within that framework, involves only interacting with other people in a way that's mutually agreed upon.

      Now, if your laws and other codes of behavior happen to be derived from a framework (constitution, charter, what have you) that is consistent with your morality, then the answer to your question is: yes, legality is equal to morality. This is obvious, so what's not as obvious is why you're asking the question. I think I can guess, though.

      The most likely scenario is that you consider the underpinnings of, say, our Constitution, to be based on the wrong values. Life, liberty, the pursuit of happiness, etc. Or (if you do like the US Constitution), that you consider one or more laws to be in existence and to be enforced in some way that is inconsistent with those founding principles. I doubt that anyone in the US thinks that every law or regulation is a faithful or appropriate derivitive of the Constitution. Others consider that framework inherently flawed (say, those that think it should expressly stipulate that everyone has a right to physical comfort, or that no one should be able to own anything, or other different values).

      So, is the current scope of our law (and its impact on limiting the behavior of people and groups of people in the form of partnerships, corporations, etc.), or "legality" as you put it, "moral?" Well, it's based on a set of morals, so: Yes. Are those morals, distilled down to their essence, good? I'd have to say: On balance, yes. Are they executed in customs and regulations that are entirely self-consistent, and which honor those principles? No... not entirely, or even enough. That's why legislations, courts, and their activities are always busy. I find our tax code, for example, to be anything but rooted in the principles stated in the Constitution, and not particularly rational. Doesn't mean we could run and defend a society without some form of taxes, it just means that they've been distorted by elected officials that have, over time, impacted our tax code while under the influence of mutually exclusive systems of morals (probably best outlined in practice as the Socialism vs. Capitalism debate).

      --
      Don't disappoint your bird dog. Go to the range.
    41. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      See my post above called "similar story". Intuit charges banks for the right to use the QFX format (or whatever the TLA is).

    42. Re:Whatever happened.. by stinerman · · Score: 1

      The employees of the "sweat shops" have chosen to engage in this transaction of labor-for-pay.

      I would agree 100% with you if employers and laborers were on the same playing field with the same barganing power.

      The laborer is at a huge disadvantage in wage negotiations, especially in areas where most people can barely afford to eat. The laborers "choose" to work the same way you "choose" to use products that are distributed via publicly owned highways. Those laborers turning down a job would be like you deciding to stop using products that relied on any sort of government owned rails or streets. Indeed, you can make that choice, but you're going to starve to death, just as the laborer will without some sort of job.

      Conversely, the employer will not starve to death if the laborer is not hired. The worst that that company will have to endure is a smaller number of widgets shipped this quarter. I hope you can see the difference between less widgets and less people.

      It is clear to anyone without their brain in idle, that the employer dictates wages to the employee. At one time, it was a different story (see union employment in the mid 20th century), and that too needed to be rectified.

      Capitalism is just like socialism and communism. In theory, they are utopia. In practice, they don't work as advertised; all the people at the top control the people at the bottm.

    43. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      I am curious how it is supposed to do this on machines that are in no way shape or form connected to the Internet.

      You can't very well get a "Web Connect" file if you aren't connected to the internet, now can you? At least, Intuit doesn't think so. (We know better)

      So are you saying that if you try to import one of those files while it is offline (think copying the files to a CD) that it will refuse to do so?

      Bingo.

    44. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      This is not just an Inuit thing, its all over the place, and its sickening to say the least.

      I'm an eskimo and am deeply offended you think we're sickening you insensitive clod.

    45. Re:Whatever happened.. by Kris_J · · Score: 1

      Two things: The corporation as a legal person, yet the concept of limited liability. It builds a psychopath of an organisation. Time to start making real people responsible for their actions again -- and time to remove the protection afforded by this ficticious corporate "I".

    46. Re:Whatever happened.. by Ikester8 · · Score: 1

      Most financial institutions could defeat Inuit's extortionist tactics by 1) going with OFX, as a previous poster said in reply, or 2) putting some financial and/or programming resources into porting GNUCash to Windows.

      --
      That's the last time I run code posted in somebody's sig...
    47. Re:Whatever happened.. by MoebiusStreet · · Score: 1
      I would agree 100% with you if employers and laborers were on the same playing field with the same barganing power.

      Of course they have the same bargaining power. The potential workers are completely free to refuse employment, just as the employer is free to refuse higher wages.

      you [the worker] can make that choice, but you're going to starve to death, just as the laborer will without some sort of job.

      You acknowledge that the corporation really is helping the local community, since they workers would "starve to death" without the employment. It's just not apparently as much help as you'd like. But you don't get to make that choice, the parties to the transaction do. How cruel of you to sentence the workers to starvation rather than work for wages that are low by our standards.

      Conversely, the employer will not starve to death if the laborer is not hired. The worst that that company will have to endure is a smaller number of widgets shipped this quarter. I hope you can see the difference between less widgets and less people.

      So follow your argument to its conclusion, and you'll see that it's self-contradictory. In fact, they do realize that there's some intersection of the curves between costs of paying employees and profits for selling widgets. If they can't sell enough widgets, they'll lose money, but if they have to pay too much money they'll lose wages. If we can see that, don't you think the corporation can do the math too? They will, and try to find the point at which the equation is maximized. You're implying that the corporation is fundamentally evil, that their goal is to exploit. But in fact, if they can pay people enough to be able to work, but not too much, they eventually expand their own potential market (see Henry Ford for an example).

      It is clear to anyone without their brain in idle, that the employer dictates wages to the employee. At one time, it was a different story (see union employment in the mid 20th century), and that too needed to be rectified.

      Anyone who thinks that is a valid argument has their own brain parked outside. There's no comparison, as the century-ago employers used Pinkertons with Tommy guns to force people to work. That's not what we're talking about here. The potential worker is free to accept a transaction, just as the employer is free to decide to hire based on a worker's request.

      Since you don't seem to understand the difference between use of force vs. unfortunate circumstances, please actually read the economics books, as I suggested earlier:

      before you object, make sure you read [one of F.A. Hayek's books], either "The Fatal Conceit" or "The Road to Serfdom" to really understand
      Capitalism is just like socialism and communism.

      No, socialism and communism are discredited philosophies. Capitalism, on the other hand, is like gravity. You might want to pretend it doesn't exist, or try to legislate it out of existence, but you can't. People will always be willing to pay for what they want or need, so capitalism is simply understanding the real world.

    48. Re:Whatever happened.. by div_2n · · Score: 1

      I can't speak for your bank, but mine allows you to download a file created on the fly of bank transactions for either Quicken or Microsoft Money. Burning those to a CD and putting them on a non-connected PC would be extremely trivial. Given that, are you saying that a non-connected PC running Quicken would refuse to import the file? I highly doubt it.

    49. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      You still haven't explained why buying, selling, and importing property 200 years ago wasn't capitalism. Remember, back then these were just "animals" to be bought, used, sold, and bred. To the people trading them, they were just farm animals -- two legged oxen who could pull both plows and weeds -- except that beef tasted better. That they were human doesn't enter into the picture at the time. Would you call the cattle trade "capitalism" now? What if in 200 years its discovered that cattle are intelligent creatures and they are given the rights of humans? Would you go have your Revisionist great great grandchild preach that the evil, corrupt cattle trade was in no way capitalism?

      Meanwhile, you've added the task of needing to explain how for over a century, companies managed to build an image of the life-long employee (starting with the coal miners who "sold their soul to the company store" and eventually worked its way up to the middle class, where people put in 40 years of good, hard work with a solid company and retired with a pension to thank them for their labor and loyalty, only to begin tearing it back down with an utter lack of loyalty or by draining the pension coffers dry 80's corporate raider style?

      Can you point to the "social policies" that changed to made it acceptable to cast workers off so easily? Can you show that those new "social policies" are held by a majority of people in whatever level they apply (higher than the village level) ie, society?

    50. Re:Whatever happened.. by ScentCone · · Score: 1

      You still haven't explained why buying, selling, and importing property 200 years ago wasn't capitalism.

      It couldn't be simpler. The only "value" in a slave is the labor or other service that the person in slavery is forced to deliver. The slave is in a transaction in which he or she has no choice. Choice is inherent in capitalism. A free market is not free unless everybody participating in it is actually free to choose the price at which they're willing to sell what they have to offer. A slave doesn't have that choice, and any system that is fueled by slavery cannot be characterized as capitalism.

      companies managed to build an image of the life-long employee

      Yes, they did. That was when it was reasonable for companies to assume that their economic conditions would remain the same for generations at a time. Those days are gone, and global competition has shown that they'll never come back. It's just as well, though. There is only one person for whom you will work all your life: yourself. Each day when you go and produce something in exchange for a paycheck, you're working for yourself. The people with whom you trade (your time for money) might change more than once (or many times) during your career, but the beneficiary is always the same: you and your family.

      The Japanese - also famous for once having lifetime jobs - have come to the same conclusion, and that system is also changing shape.

      "Draining the pension coffers," by the way, is a rather loaded statement. Can you be more specific? Most companies pay pensions out of their ongoing revenue. If the revenue dies because the company is no longer competitive, then the revenue driving the pension is gone. It's much the same as the Social Security system... it's going to be out of cash by the time I retire unless it's changed soon, so I've got to remember that I work for myself, and put money aside. If a company entered into an actual pension contract, and then broke that contract, then they are criminally liable, and it's penalties or jail time for the people that lied.

      The social norms that have changed in the last 100 years are mostly related to the huge, huge increase in the standard of living enjoyed by everyone in the country. Even the poorest people in the country have access to resources unheard of 100 years ago. People who actively seek education and work have opportunities that are so new, but which are changing so fast, that they're simply having to adjust to the fact that global pressures and evolving technologies mean that only the most menial or niche of jobs will remain static from year to year throughout a typical working lifetime. Society is now expecting continual improvments in standards of living, and expecting it at a rate that has competely outpaced the duration of a typical person's working years. Change in the workplace is a byproduct of the enormous changes that are taking place across our entire culture and economy. A typical person's lifestyle today would appear, to a person 40 years ago, to be one of unimagineable leisure, extended life expectancy, disposable income, travel, miracle drugs, instantly available entertainment and information, and so on. You can't have that much cultural change and expect that the workplace will remain as unchanged as it would have across the decades of a typical worker's life generations ago.

      if in 200 years its discovered that cattle are intelligent creatures and they are given the rights of humans?

      As long as they also have the responsibilities of humans, and can rise to the level of earning those rights the way the rest of us do, that sure will be interesting. Of course, they don't have opposable thumbs, so they're going to have a hard time operating a mouse and demonstrating their inetllectual prowess on slashdot. I realize you're trying to make a point and don't personally think that cows have the cognitive skills of advanced primates. And, of course, even slave drivers 200 years ago knew that their slaves wer

      --
      Don't disappoint your bird dog. Go to the range.
    51. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      If you'd like to dispute this, look at the relevant law - I did, when I incorporated.

      I own your house, if you'd like to dispute this, please look at the contract that I took the liberty of signing your name to. You might want to consider that the "corporation as artifical person" fiction was created by a SCOTUS clerk scribbled it practically between the lines of a totally separate case. You can read about that here or if you don't trust such a blatantly anticorporate site, you can look up the court proceedings for yourself and observe how the case, which had nothing to do with corporate entity, was recorded. You can probably dig through their huge library of documentation on the subject to determine just how much corporate greed went into creating the "relevant laws" that you used to incorporate.

    52. Re:Whatever happened.. by Anonymous Coward · · Score: 0

      The only "value" in a slave is the labor or other service that the person in slavery is forced to deliver.

      So in other words, buying a robot to assemble cars is slavery because the only value you get is the service the robot is forced to deliver?

      Look, just because slave ownership is abhorrent, and the companies were doing (in retrospect only, since it was perfectly acceptable at the time) "bad things" doesn't make them selling slaves less of a capitalistic venture. Privately owned companies were created to profit by supplying a demand in the market until social policy changed in the form of emancipation. What more do you want "capitalism" to mean without assigning some level of responsibility to the companies to "do good" instead of "make money"?

    53. Re:Whatever happened.. by thelenm · · Score: 1

      This is why I choose free software because it's in the spirit of cooperation rather than subversion.

      Hey now, Subversion is free software too!

      --
      Use Ctrl-C instead of ESC in Vim!
    54. Re:Whatever happened.. by tomstdenis · · Score: 1

      I'm not you. I offer to call for ANYONE I see on the side of the road unless I see they have a cell handy.

      I also help people up who slip on ice and I generally open doors for people who are carrying a lot [like a huge tray of muffins once.... ooooh muffins].

      Sure I don't do everything I can at any given moment to help. So I totally understand what you are saying. You have to prioritize how you help people. I think what I was trying to get at is that people set their threshold much too high and now it's basically "I'll help if it makes me look better in my community."

      Tom

      --
      Someday, I'll have a real sig.
    55. Re:Whatever happened.. by conteXXt · · Score: 1

      "Think how ridiculous it would be if Excel wouldn't import a CSV file until it called back to MS to verify that author paid an "MS Tax" (insert DRM/Palladium comment here)?"

      You do REALIZE that said that PUBLICLY?

      (waits for the new version of WePhoneHomeExcel and Word)

      --
      The truth about Led Zep should never be told on /. (Karma suicide ensues)
  5. Re:Also, by Anonymous Coward · · Score: 0

    Or Red Hat not supporting Redhat 9

  6. Troll Article by jdhutchins · · Score: 5, Insightful

    This article made a good point, but michael didn't have to add his flamebait last line. When you buy something, you usually expect it to keep working and not be disabled over time. Yes, maybe corporations are evil, but for the most part, when you buy something, it keeps working. I have a computer running Windows 95 that runs just as well as when we first bought it. That's coming from Microsoft, the Big Evil. We read the summaries to start discussions ourselves, not to have incendiary statements put in there just for the fun of it.

    On a side note, is anyone here a laywer who knows about retail law? There could very well be a law that they're breaking here, opening themselves up to a class-action lawsuit.

    1. Re:Troll Article by Roofus · · Score: 0

      I agree, it's just another asinine comment by Michael. If I made any many stupid comments as he does, my karma would perpetually be below 0.

    2. Re:Troll Article by Neophytus · · Score: 1

      I would expect the articles submitted to the editors were more baited - probably preachy about F/OSS or going off on a tangent about WHOMG SI THIZ LEGAL PATRIOT ACT DMCEEA!"!21123oneeleven.

    3. Re:Troll Article by Tim+C · · Score: 1

      Oh I don't know, I see plenty of asinine comments here modded up to +5; it just depends on whether you're towing the party line or not...

    4. Re:Troll Article by Anonymous Coward · · Score: 5, Insightful

      Actually, this article doesn't even make a good point. Way to go michael. As usual your over-enthusiasm for yellow "journalism" has run amuck and the worst kind of lies are now being discussed as truth.

      As it stands, users of existing Quicken products prior to the Quicken 2005 edition are being "forced" to upgrade to Quicken 2005 because Quicken ended their long-time relationship with Checkfree Corp. sometime last year. Checkfree provided the backend online bill payment features in the Quicken products originally, but Intuit, unsatisfied with the cost of Checkfree's services decided to choose a different vendor to provide this type of feature in their upcoming 2005 version. Intuit decided to not continue the relationship with Checkfree for users who did not want to upgrade to the new product, so Intuit had to "force" upgrades for users who still wanted to use the online bill pay features of the Quicken products. Therefore, if you had purchased Quicken 2000 - Quicken 2004 (I think?) the upgrade to Quicken 2005 Basic (or Standard?) was free. All you had to do as a user was request an upgrade CD from Quicken. Sure, some people don't want to change their software package when the old one works just fine, which is why Intuit keeps sending current customers of their older software these notices that they need to upgrade. In other words, Intuit is saying: "If you want to keep using the Bill Pay features of our Quicken software, you MUST upgrade to our latest version so that our new backend payments processor can start sending your payments for you." Maybe that's a not-so-smart business move for Intuit to make, or maybe they aren't clearly communicating that the reason for the forced upgrade is for the online payments engine issue, but it's certainly not illegal or deceptive. They can't use Checkfree to process their payments anymore, period. So users need to upgrade to keep using that feature.

      Now I will disclose that I do not work for Quicken, but do work for a player in the "financial services" industry, so when it comes to this stuff, I know what I'm talking about. I'm more concerned about why /. continues to employ this POS, michael. He is the reason that people call people who love Linux "GNU hippies." He is such a freaking joke! Not only does he make sure to post unverified, inflammatory "articles" submitted by similarly-minded /.'ers as himself, but he also continuously feels the need to add those shitty little quips on to the end of the article which he clearly never reads, and NEVER verifies for accuracy. I call BIG FAT BULL SHIT on this "article!"

    5. Re:Troll Article by bwy · · Score: 4, Insightful

      This article made a good point, but michael didn't have to add his flamebait last line. We read the summaries to start discussions ourselves, not to have incendiary statements put in there just for the fun of it.

      Thank you. Very well put and I hope the point is taken.

    6. Re:Troll Article by bjhonermann · · Score: 1
      It would probably depend mostly on the EULA that comes with Quicken. If there is a provision in there that lets Intuit disable features in the future or anything along those lines I would bet the customers are out of luck.

      A suit could argue that the provision would be ineffective because it is unconsionable. Courts seem to be moving more and more to distrust of boilerplate provisions since they know noone reads them but that would still be a long shot argument. Unconsionability basically means that to accept the provision would shock judicial conscience. Whether disabling features in older software would do that is questionable.

      Also, the article didn't mention anyone whose software has actually been disabled. If Intuit is just sending these notices out without intent to disable the bill paying feature I'm not sure what that would end up being.

    7. Re:Troll Article by Anonymous Coward · · Score: 0
      When did you last BUY a piece of software? How many pieces of commercial software can you point to where the purchase wasn't limited to the media, and where you only LICENSE the software.

      As long as Inuit have kept to it's license agreement, this all boils down to one thing and one thing only: Are EULA's enforcable in court, and can a software company reasonably claim the customer is subject to any restrictions beyond copyright law?

    8. Re:Troll Article by Anonymous Coward · · Score: 0

      I have mod points today, but you're already rightly at +5 and I also happen to have something to add. I work for a company much like Intuit. I won't be specific and am posting anonymously, because I know some of my co-workers read Slashdot.

      At any rate, something similar to this issue was brought up in a meeting a while back. We lock the software down on a year by year basis, through hardware. One of the sales people brought up that people who don't do their yearly renewal (ie: went with a competitor) should be asked to return the hardware mechanism that enables the software (they are not cheap). The interesting thing is, one of the owners (who IS a lawyer) piped in at that point, mentioning that it would get the company in a great deal of trouble. Something to the effect that it would erode the barrier between what the law considers selling a product, and selling a subscription. Basically, it would expose the company to a legal mess. I'm sure a SlashLawyer can elaborate, but you get the idea.

      It makes me wonder if these people shot themselves in the foot.

    9. Re:Troll Article by TFGeditor · · Score: 2, Insightful

      "...michael didn't have to add his flamebait last line. "

      Michael has become increasingly militant and unshy about exposing his bias. I cannot help but wonder why, and whether someone in authority will call him down in the name of presenting at least some semblance of credibility on /.

      --
      Ignorance is curable, stupid is forever.
    10. Re:Troll Article by Anonymous Coward · · Score: 0

      whether you're towing the party line or not...

      Pretty hilarious... this and other comments make it obvious that some people have no understanding of the English idioms they use and are merely parroting things they have heard.

      I find this particularly ironic in a post that purports to define comments modded insightful that are asinine.

      On the other hand, maybe I am fulla shit... 'e' and 'w' are right next to each other on the keyboard. Mod as you will.

    11. Re:Troll Article by omb · · Score: 3, Insightful
      There are a number of points here:

      (1) I used to rely, and would like to continue to rely on /. to alert me to interesting news.

      (2) The quality of the 'news selection' is going down.

      (3) I am sick of egregious op-ed, trolls, astroturfers, shills and idiots who dont know when to keep their fingers still, off the keyboard.

      The bottom line these days is that it is getting harder and harder to get FACTS, not subjective opinions, and there are far too many un-funny FUNNY posts.

      All that said Intuit is behaving atrociously by egregiously breaking the functionality that their users have already paid for. This is certainly illegal at Roman Common Law, all of Europe, and in the UK, also, like the US, an Anglo-Saxon Common law jurisdiction; Unfair Contract Terms kills any EULA, then tortious damage!

      The real problem here, once again, is the flacidity of the US legal system, in which lower court judges almost never rule quickly and definitively for fear of reversal on appeal, which I am told is a judicial career-damaging position.

      I say to all of you in the US, again, that your problem is the practise of the courts, which now denies justice to you all. When you do Tort reform adopt the UK convention that the looser pays all party-and-party costs for both parties. That together with an O.16 practise rule for summary judgement and provision for security as to costs would, _at_once_, stifle vexatious lawsuits like SCO, disposed of in Germany in under a month, and make the likes of Intuit rightly fear their user base far too much to even think of trying this kind of thing.

      Incedentally, it would also solve, or at least seriously ameliorate the current IP rustling/patent malpractice since corporations would have a strong dis-incentive to vexatiously defend nugatory IP in the courts and both the RIAA and MPIAA would both have to think hard about issuing suit without up-front evidence. You might have to fix your discovery rule to prevent 'fishing' without a statement of claim backed by prima facie evidence disclosing a cause of action.

      Finally, I am also getting very tired of people quoting, wrongly, the mantra of US Capitalism,

      The only responsibility is to make a shareholder profit unsaid, in the short term.

      When history reflects the 1990s flawed vision of Sharelolder Value will, I suspect, mark the beginning of the decline of the US economy. It is certainly responsible for Enron, the banking and insurance scandels

    12. Re:Troll Article by Anonymous Coward · · Score: 0

      Whether you are actually a British lawyer, or just copied that from somewhere else on the web: great troll! ROFL!

    13. Re:Troll Article by LimpGuppy · · Score: 1

      Not only was the post trolling, there is a good chance the original article was the same. The lack of information there is amazing.

      Quicken has two bill pay services built-in to the product. Once is what you use to synchronize with your bank or other financial institutions. This service does not communicate through Intuit. The OTHER service is Quicken's online BillPay, much like the Yahoo BillPay service where Intuit is actually generating the ACH transaction and so forth. If Intuit breaks the former, then they are definitely being scummy. But, if the latter, that is really questionable. That is a service they are offering and its separate from the product itself.

    14. Re:Troll Article by ipour · · Score: 1

      I don't understand the fuss about online bill paying. I can't imagine using ANY online bill paying system through a third party like Intuit, since nearly all utility and credit card companies provide for direct ACH payments directly from a bank account. Once set up, you don't need to interact online at all, increasing security and significantly decreasing the risk of identity theft. Other than being possibly unable to download your transactions directly into Quicken, I don't see where this is a big deal at all.

    15. Re:Troll Article by Anonymous Coward · · Score: 0

      When you buy something, you usually expect it to keep working and not be disabled over time. Yes, maybe corporations are evil, but for the most part, when you buy something, it keeps working. I have a computer running Windows 95 that runs just as well as when we first bought it.

      But that's not quite the same. What they're disabling is a service, not just a product you can take home and run, isolated in a closet. It's also something you're unlikely to get without paying for it.

    16. Re:Troll Article by mgoheen · · Score: 2, Interesting

      Ok, try THIS then.

      Intuit originally released QuickBooks Pro 2001 with the ability to send invoices via SMTP. This was great, and was one of the reasons I actually upgraded to QB 2001. A year or so later, Intuit pushed out a patch that REMOVED that feature -- you had to instead sign up for the "free" service at Intuit, and send all your invoices through THEM. That was bad enough, but later on, they made it so that you had to PAY for the service.

      Intuit is a bunch of bastards. I like their products, but I hate them...

    17. Re:Troll Article by Anonymous Coward · · Score: 0
      As it stands, users of existing Quicken products prior to the Quicken 2005 edition are being "forced" to upgrade to Quicken 2005 because Quicken ended their long-time relationship with Checkfree Corp. sometime last year.

      I have a few problems with your explanation. First, according to Intuit's web page, online services support is being discontinued for Quicken 2001 and 2002. Quicken 2003 and 2004 will continue to work just fine (until next year, when they will phase out support for Quicken 2003). Second, it's not just online bill pay that they will no longer support, but all online services. That is, I will no longer be able to download my credit card and bank transactions, and I will have to revert to entering them manually.

      I do have to give you credit for providing more information than Intuit did, but AFAICT it is only part of the story.

      As for me, I'm switching to something else -- probably ACE Money, with which I will never have to pay for an upgrade and which will allow me to download data from any bank I please.

    18. Re:Troll Article by Technician · · Score: 1

      Yes, maybe corporations are evil, but for the most part, when you buy something, it keeps working. I have a computer running Windows 95 that runs just as well as when we first bought it.

      Good example of software that still functions as when it was new. I too have a Windows 95 machine. People ask why I don't upgrade it. It's simple. It's a Laptop. It can hold a maximum of 72 Meg of EDO memory. An OS upgrade would realy cramp the memory and it's performance. Why don't I replace the obsolete laptop? That's simple also. I play keyboard. That laptop has a built in MPU-401 interface. That interface is rare on new laptops. That laptop has a real RS-232 port which I use with the GPS and mapping software. Many of the new USB equipped laptops don't come with an RS232 port.

      Am I missing out on wireless, USB, and such? Nope. I have more than one laptop. The new hardware does not replace the functionality of the old hardware, so I have both. I would be upset if for some reason Microsoft decided my laptop had to be upgraded and made it no longer support the LAN card or modem.

      --
      The truth shall set you free!
    19. Re:Troll Article by Anonymous Coward · · Score: 0

      Intuit is telling me that all online services such as downloading bank statements will stop working. I never used online bill payment. Can you explain to me why I am being affected?

    20. Re:Troll Article by R2.0 · · Score: 2, Interesting

      There is more to it than that. I used Quicken 2000, and the omly online features I used were downloading transactions - that's it. No Checkfree, no bill pay. Quicken stlii stopped working.

      The basics of it are that Intuit has the banks by the balls. As I understand it, they changed formats, forced the banks to change formats, and then precluded the banks from supporting the old formats. Then they came up with some cock & bull story about "security upgrades".

      That being said, Michael's last line is still bullshit.

      --
      "As God is my witness, I thought turkeys could fly." A. Carlson
    21. Re:Troll Article by Gudlyf · · Score: 3, Insightful
      "I'm more concerned about why /. continues to employ this POS, michael."

      Are you kidding? Lots of readers eat this kind of thing up. You read the article and disagreed with its message, so you read the coments to see if others have your point of view. Now you might post a reply to the article voicing your disagreement. Then you come back to see what people had to say about your comments, maybe posting another reply or two. The fact is, it incited interest and made people come back to "see what happens next," over and over again, which is what makes Slashdot make money afterall.

      Why do they continue to employ michael? Sadly he will probably get a bonus for this.

      --
      Trolls lurk everywhere. Mod them down.
    22. Re:Troll Article by Mike626 · · Score: 1

      Hogwash.

      If this is the case, and the relationship between Checkfree and Intuit is the only reason this is happening, why would Intuit also disable:

      "...downloading financial data from your bank, credit union, credit card, brokerage, 401(k) or mutual fund accounts; downloading stock quotes, news headlines and other financial information into Quicken; uploading portfolio information from Quicken to Quicken.com; and access to the investing features on Quicken.com including portfolio tracking, any watch lists you have created, One-Click Scorecard(TM), Stock Evaluator and Mutual Fund Evaluator."

      Intuit is clearly attempting to churn theirsales by making prior releases of their software unusable. Worse, they are doing it by removing features from the application which purchasers of the software did not know were 'time-limited'.

      --
      http//injoke.org -- Culling The Interesting
    23. Re:Troll Article by Anonymous Coward · · Score: 0

      Very well put and I hope the point is taken.

      Hahahahah! Oh, wait, you were serious.

    24. Re:Troll Article by poot_rootbeer · · Score: 2, Insightful

      This article made a good point, but michael didn't have to add his flamebait last line.

      Oh, come on. It wouldn't be Slashdot if michael didn't always tack some flamebait onto the last line of a story submission. He does it CONSTANTLY.

      I think it's time for me to head over to my Preferences page and change them not to show any stories with michael in the byline. Long overdue, actually.

    25. Re:Troll Article by Snaller · · Score: 1

      I have a computer running Windows 95 that runs just as well as when we first bought it. That's coming from Microsoft, the Big Evil.

      That's because they weren't so inventive then. You can bet that Windows 2010 won't work in 2020...

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    26. Re:Troll Article by Snaller · · Score: 1

      This article made a good point, but michael didn't have to add his flamebait last line.

      Everybody has an opinion, nobody is objective. Instead of pretending to be "fair and balanced" better to show your opinion up front - then people know where you stand.

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    27. Re:Troll Article by Anonymous Coward · · Score: 0

      man, the article is completely diff from the whole story...

      this is what we expect from tabloids, not from /. who aren't depending on sensational headlines for readers.

  7. Re:Also, by Anonymous Coward · · Score: 0
    I bet these guy's are also angry over Microsoft not supporting Windows 3.1 anymore.

    Support isn't the problem REMOTE DEACTIVATION is!

  8. Re:Also, by Anonymous Coward · · Score: 0

    FYI, Quicken 2002 is only (2005-2002=3) years old...

  9. What Intuit are doing is outrageous by Wonderkid · · Score: 0, Troll

    If I buy something, it should work for life or as long as I choose to own it. I also object to paid upgrades. For example, I paid £99 (UK) for iLife 4 from Apple. They have now launched iLife 5 which fixes flaws in iPhoto (amongst other things). I should NOT have to pay for it and will be pirating iPhoto 5 it as a protest against this kind of behaviour by vendors. Of course, there is no moral problem with NEW users paying more for a later version of an application than earlier versions. If you want to protest what Intuit are doing, refuse to pay them and look for alternatives. Protest with your wallet!

    --

    O'WONDERWe're working on it.

    1. Re:What Intuit are doing is outrageous by TheRaven64 · · Score: 2, Insightful
      Rubbish. You paid for iLife '04, and your copy of iLive '04 does exactly what it was marketed as doing. iLife '05 has more features, and you pay for these (well, you don't, but non-criminals do). If you didn't like the features iLife '04 originally had, you shouldn't have bought it - you should have either bought or written something better. This is entirely different from what Intuit are doing - disabling features that the customer has already paid for.

      By the way, the RRP of iLife is £49, so I don't know how you paid £99 for it. Education price is even lower, and the 5-license family pack is only £65.

      --
      I am TheRaven on Soylent News
    2. Re:What Intuit are doing is outrageous by nguyenhm · · Score: 1

      Don't act all high and mighty and try to justify pirating iLife 5. You're just being cheap. Buying a product does not guarantee you free updates forever, especially since iPhoto 4 still works fine (and it did for me, a lack of a feature that is in the new version is not a "flaw") even when iPhoto 5 is now out. It's like expecting Microsoft to give you a free Windows XP upgrade from 2000.

    3. Re:What Intuit are doing is outrageous by CrackedButter · · Score: 1

      So they fix the flaws you don't think you should pay for but will you object to using the new features you havn't paid for? Way to go on giving Apple an excuse to adding DRM to their software asshat.

    4. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      You are a cheating lying bastard, those are your flaws Wonderfuck. Real protesters don't use the product they are protesting against, they use and buy something else instead. To think you are a mac user as well.

    5. Re:What Intuit are doing is outrageous by avalys · · Score: 1

      Bullshit. Your argument is completely bogus.

      When you bought iLife 4, you bought it knowing its feature set, having presumably read reviews, tried it on another people's machines, etc. If you bought it sight unseen, without awareness of any flaws or bugs that it has, that's your fault for not taking advantage of the resources available to you as a consumer. Apple has absolutely no responsibility to even provide you with patches to iLife for free, much less completely new versions.

      Obviously you think free upgrades for life is a good thing. I do too. I'd like if I never had to pay for software again. But presuming that what you personally want should dictate the policy of other people is supremely egotistical, self-absorbed, and generally moronic.

      If some company decides to offer free upgrades for life for all its existing customers, that's great. Buy their products and support their decision. But, as most companies have to make a profit in rder to stay in business and fund their development, that's not always a viable strategy. Claiming that you're justified in stealing their software because you wish they had such a policy is absolutely absurd, and makes me wonder if the term "spoiled little brat" is still appropriate for describing you.

      I pirate software. I admit it. But I do so knowing that I'm being dishonest, breaking the law, and being a lousy person. But I will never pirate Apple's software. In addition to being an all-around-great company, they've in the past been pretty good as far as consumer rights go. But, iWork, Apple's new office suite, now has serial numbers. You can only install it on one machine. None of their previous software has had any sort of copy protection mechanism built-in, as far as I can remember anyway. Why did they feel it necessary to include one in iWork, inconveniencing hundreds of thousands of honest, paying customers out there? Because of dishonest, weasely little shits like you.

      --
      This space intentionally left blank.
    6. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      I should NOT have to pay for it and will be pirating iPhoto 5 it as a protest against this kind of behaviour by vendors.

      Didn't you fix someone's PC 6 years ago? Why should they have to PAY for you to FIX IT AGAIN? Why aren't you offering support 4 life?

      What's that? You have a limit to how much you are going to do for a certain price? Odd that you don't give the evillll corporation the same benefit that you yourself take.

    7. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      You object to paid upgrades? It is not like Apple disabled your iPhoto 4 when version 5 came out.

      Sorry, but your pitiful attempt to justify stealing is pretty funny. Does this "objection" extend to upgrades of OS X itself? How about expecting a new auto every time a new year's model comes out? Where does this "objection" logically end?

      It would be wonderful to pay one time and get upgrades for life, too bad that is not how real life works (i.e., companies expect a reasonable return on their not-inconsiderable investment to improve/reinvent their products).

      Try as you may, arguments justifying stealing software/music/movies/etc. ignore the fact that you are expecting others to spend their money/time to make something you take for free.

    8. Re:What Intuit are doing is outrageous by BinLadenMyHero · · Score: 2, Insightful

      Ok for the features, but he said the new version FIXED PROBLEMS of the old one. He has the right to have the product working as expected, thus to have the problems fixed. If they don't release a 4.1 version that solve that problems, he has the moral right to get a pirate the new version.

    9. Re:What Intuit are doing is outrageous by CrackedButter · · Score: 1

      But what about the new features, should he use them as well for nothing? What if they have problems as well, does he pirate iLife 06 as well. The Company makes a few mistakes and its customers are entitled to free software from then on in?

    10. Re:What Intuit are doing is outrageous by Nexum · · Score: 1

      iLife4 was NEVER £99GBP with or without VAT.

      Amazon.co.uk sold this item at £36.00 (now £32.99). That is without student/teacher discount.

      You are a pirating thieving liar - I know how hard the Apple engineers work on the iLife suite, and your attitude has sickened me.

      --

      This sig has been deprecated.
    11. Re:What Intuit are doing is outrageous by BinLadenMyHero · · Score: 1

      Just until all features of 04 are working properly, obviously.

    12. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      So the fact that your frame of mind is different to his matters? You both break the law if you pirate software - you are the same. Get Over It.

    13. Re:What Intuit are doing is outrageous by CrackedButter · · Score: 1

      But you know they cannot do that and its pointless having this disussion.

    14. Re:What Intuit are doing is outrageous by mattyrobinson69 · · Score: 1

      Thats not the same. If i fixed somebody's computer by removing a virus (not a worm) and they got another, id charge again.

      If however I didn't remove the original virus properly i would fix it again for free.

    15. Re:What Intuit are doing is outrageous by tclark · · Score: 1

      You suck, Wonderkid.

      I agree that you should not hav to pay for bugfixes, but a bugfix is not an upgrade. An upgrade is a new version of the software with new features, and if you want the new features, you should obtain them legitimately.

      Software vendors please note: A BUGFIX IS NOT AN UPGRADE. DON'T TRY TO SELL US BUGFIXES.

      As for using any software in violation of the license, that's lame. Do you think it's ok to distribute Linux without providing the source? What you are doing is morally equivalent to that.

    16. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      But... but... Apple is insanely great! All hail Technomessiah Steve!!!

    17. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      Piracy is not stealing. PROVE that Apple will lose ONE CENT if he pirates iLife 5. He already said he's not going to buy it. Oh oh here we go, lost POTENTIAL profit again...you can't lose something that is not yours. Only accountants think that way.

      Original copyright laws were created to prevent YOU from copying MY work and selling it, ending up living of another person's work, and denying the creator the ability to reap benefits for his/her work. This does not mean that a creator has the automatic RIGHT to profit from any original work. There has to be demand for it, and it has to be distributed/marketed adequately.

      How many companies have gone out of business because people taped stuff from the radio or the tv? Copyright holders have argued about lost "profits" because of this ever since the casette tape was invented. But strictly speaking there is no way to prevent this copying, so it was not enforceable.

      With software some fools believe that somehow a computer can prevent a program from being copied. There mere fact that a key can open a lock makes the lock vulnerable to the person who knows how it works. The simple fact that a program must be read by a computer in order to work means that however you code it, someone who knows about computers can bypass your "security". So there is no way publishers can enforce copy protection AT ALL.

      The day they make a program that is uncopyable (ie you send all your data to a central server that is under lock and key, and it sends the results you want back to you) is the day piracy stops. But I assure you very few people will use this program, and we will see just how much the "cost" of piracy really was.

    18. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      It's funny how corporations are evil, software should be free, etc etc etc... until that evil corporation is Apple.

      Then it's bend over and let Steve do as he will.

    19. Re:What Intuit are doing is outrageous by aussie_a · · Score: 1

      hey have now launched iLife 5 which fixes flaws in iPhoto (amongst other things).

      I agree. I own a car that has a big flaw which causes tires to wear down much faster then other cars (there is a "patch" but it doesn't work 100%. The mechanic said the company is making too much money from it). Fortunately it was fixed in a later model, I think this is disgraceful and I know I'm going to go to a car-store and steal one.

    20. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      Well, I guess that they should have posted an EOL w/their software product instead of yanking the rug out.

      At least MS gives 5 years from the date of release. People know when their product (OS) is going to wind up w/out patchs.

      And yes, I know MS imposes new license agreements with software patchs, which is still shitty.

    21. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      There is no difference between an "intangible" product like music/movies/software/etc. and one that actually has a physical presence (like the auto).

      Someone had to invent it. Someone had to make an investment (key word) to produce/market it. They expect to make a return off that investment.

      And if it is a well-conceived product then manufacturer should rightly deserve to make more money off it. If someone pirates iLife 5 there is a measurable loss to Apple's bottom line. Are you saying that since Apple has a couple billion in the bank that you don't need to pay them for their product?

      You can't separate these types of products from others like an auto. If you are justifying stealing one then you had better be prepared to justify why you can't steal the other without paying for it. Or is it merely that it is more convenient?

      To me it is more a measure of one's honor: that one should pay their own way in life and not leech off others without compensating them.

      Since OS X and iLife (at least my version 4) don't have activation keys it makes it very easy to determine whether you behave honorably, or not . . . . .

    22. Re:What Intuit are doing is outrageous by AK+Marc · · Score: 1

      If someone pirates iLife 5 there is a measurable loss to Apple's bottom line.

      No, it is not. If I were to go out, download it delete it (since I don't own an Apple or use their software), that would be someone pirating the software. That is illegal. Now, explain to me how that would affect Apple's bottom line.

      Someone had to invent it. Someone had to make an investment (key word) to produce/market it. They expect to make a return off that investment.

      Yup. And they need to figure out gow to make money off it. Perhaps they need to give it away for free and charge for support. Perhaps they need to put it in a pretty box so people will pay more for it. Perhaps they need to lie to the people about what Copyright is and why it came about to get the government to enforce Copyright for what Copyright was not designed to be.

    23. Re:What Intuit are doing is outrageous by Blakey+Rat · · Score: 1

      There's no "moral right" to pirate software, especially when he got exactly what he purchased. (Or pirated in the first place, considering he apparently doesn't even know how much iLife costs.) If you want to support companies that fix flaws in their software for free, SURE! Go seek out those companies and do so. But that's a long way from declaring a company "pirate-bait" by not doing it... especially Apple

      Apple just gave me a free iBook to replace a shoddy one, even though the warranty says that mine should have failed twice more before I was entitled to a replacement. Believe me, if there is *one* company in the computer industry that really cares about its users and tries to make their experience as great as possible, it's Apple. You won't get that from IBM or Dell or HP or Intuit or Microsoft, bud.

    24. Re:What Intuit are doing is outrageous by Blakey+Rat · · Score: 1

      Who says it's End of Life? The software still works just fine, and it still supported by Apple. The OP is just upset that he didn't get an upgrade to iLife '05 for free. That has nothing to do with iLife '04 being end of life.

    25. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      Let's not be disingenuous here. Downloading something to try it out, and than deleting it is not the issue.

      As you your position that manufacturers should "figure out how to make money off it", isn't that where users should buy it instead of pirating it?

      You didn't answer my question: how does the fact that it is an "intangible" product differ from any other. Why not march into your local supermarket and proceed to help yourself without paying?

      Unless you can answer that your argument falls flat.

      And, nowhere in my posts do you see that I claim copyright law is fair or that MPAA/RIAA would know how to market their products in this new age if it were to come up and bite them in the ass.

    26. Re:What Intuit are doing is outrageous by v1 · · Score: 1

      Although it's aggrivating, what they're doing is sensible.

      The consumers didn't pay for the service, they paid for the ability to access the service via the software. There was no promise made that the service itself would continue to exist indefinitely.

      I bought a modem for my computer years ago, to access the dial-up BBSs in my area. Today, none of those BBSs are still around - is the modem manufacturer liable for this? Of course not. I paid for the ability to access a service, without any guarantee whatsoever that the service itself would be available tomorrow. The fact that Intuit is both the provider of the access and the provider of the service has no relevence to this.

      Now if they had stated on the box that the customer would have "free access for life to online banking services" then yes, there would be a valid claim. But they didn't. No company in their right mind would make a promise like that.

      All this accomplishes is generating negative publicity for Intuit - reminding the consumers that Intuit makes no future promises and could very well disable the online features the day after you buy their product.

      If you want to get real technical about it, quicken could very well completely deactivate their products older than 3 yrs if they wanted to, since you didn't purchase the software, you licensed it. And read the fine print - they can cancel your license at any time, for any reason, so it would actually be legal. (though it would make them look like complete nazi's and would have a profound impact on their bottom line, so they won't likely do something like that)

      --
      I work for the Department of Redundancy Department.
    27. Re:What Intuit are doing is outrageous by BinLadenMyHero · · Score: 1

      especially when he got exactly what he purchased.

      He did not. There was bugs in the software where it was supposed to work.

      Apple just gave me a free iBook to replace a shoddy one

      What's the difference from giving a free new version of a program to replace a buggy one?

    28. Re:What Intuit are doing is outrageous by Bloodlent · · Score: 1

      What if he was going to pirate Windows? Your Apple fanboy attitude sickens me.

    29. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      You can't separate these types of products from others like an auto. If you are justifying stealing one then you had better be prepared to justify why you can't steal the other without paying for it. Or is it merely that it is more convenient?

      No. That's where you are incorrect. If I steal a car from a dealer the dealer is out a car. If I pirate software, the publisher CLAIMS he is out a "customer". Their stock level sure hasn't changed though.

      Your analogy is akin to walking into a software shop and stealing the boxed product off the shelf.

      No one deserves money, it has to be earned. I don't care how many billions ABC corp sank into R&D, if I don't want the product I won't buy it, because the value TO ME of that product is zero. Now if a friend comes along and offers me a copy at the price where I value the product, I might consider it.

      Personally the only thing I have ever pirated are abandonware games (> 5 years old and not available on the market). I have spent THOUSANDS of dollars on computer software. But copy protection has always, and will always suck, and this NEW interpretation of copyright law: ie you are a CRIMINAL if you copy something (not if you copy, distribute and profit from something) is ludicrous. And now the trend is you are assumed to be a criminal first, and have to provide evidence to the contrary by online registration/activation or the product won't work (a la Steam).

      I remember way back when computers were brand new in the 70's, everyone had copies of Flight Simulator, Adventure and Star Trek, to name a few games. ALL of these games were pirated, because they simply weren't available - there were hardly any dealers and the PC was considered to be a "business machine", so most didn't stock "games". Oh almost everyone pirated DOS too. Still a software industry managed to spring up. It was only in the 80's when "copy protection" started to be used and the publisher began to distrust the customer. Curiously it never curbed "piracy", just like people copying songs from the radio really never put the music industry out of business.

      But I see they have brainwashed you all right...

    30. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      As you your position that manufacturers should "figure out how to make money off it"

      That's what business is about.

      Why not march into your local supermarket and proceed to help yourself without paying?

      Because the supermarket would be losing money since I am stealing his stock, and therefore he can't sell that stock to another customer. That's a crime.

      I don't have to shop there though, especially if the supermarket manager follows me around, watching my every move, and every time I touch the stock he says "hey, I hope you expect to pay for that, otherwise you're liable for $150,000 fine". In fact, some supermarkets have even come into my home uninvited, checked some of the products I bought elsewhere and accused me of being a criminal because I had a pair of gloves in my house. This must mean I try to avoid getting my fingerprints on stuff, making me a CRIMINAL - (a la copy protection that does not allow the program to run if specific software is installed (eg daemon tools, Clone CD, etc, examples: Civ 3, The Sims 2, etc). Some "supermarkets" have even come uninvited into my home and damaged some of my equipment (Safedisc and my CD drive) to ENSURE that I don't steal.

      How ridiculous is that?

      I guarantee you that if I pirate something, I was NEVER going to buy it. Profit loss = 0. Stuff gets pirated if the perceived value is much less than the face value. An example from real life: piracy of TEXTBOOKS in Central America (where I live). Almost every single textbook is a photocopy in this country. Why? Because McGraw Hill or whatever charge far more than people are willing to pay (sometimes $50 is a fair chunk of someone's monthly salary down here), so it's cheaper to photocopy. Is this wrong? Perhaps. But if Joe Average can photocopy a book at the corner shop for $5, and the corner shop guy can make a profit, I am sure that McGraw Hill can print it for less. Why don't they?

    31. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      It's like expecting Microsoft to give you a free Windows XP upgrade from 2000.

      But they did! And they gave me free upgrades!!! Oh well someone did, anyway

    32. Re:What Intuit are doing is outrageous by Anonymous Coward · · Score: 0

      No, it is not. If I were to go out, download it delete it (since I don't own an Apple or use their software), that would be someone pirating the software. That is illegal. Now, explain to me how that would affect Apple's bottom line.

      Yeah, cause people downloading software and then immediately deleting it is commonplace. What world are you from?

    33. Re:What Intuit are doing is outrageous by AK+Marc · · Score: 1

      You didn't answer my question: how does the fact that it is an "intangible" product differ from any other. Why not march into your local supermarket and proceed to help yourself without paying?

      I did answer it, just not as directly as follows:
      There is no "loss" to the company when an intangible product is used without payment. There is a "loss" when a physical product is used without payment.

      Let's not be disingenuous here. Downloading something to try it out, and than deleting it is not the issue.

      It most certainly is the issue. They made it the issue when they pushed to make it as illegal as downloading it for long-term use. When the companies push to make them identical in the eye of the law, then it is the issue as much as copying, printing, and selling fake DVDs on the street corner. If you don't want it to be the issue, then petition the companies and government to stop equating it with large-scale commercial piracy.

      As you your position that manufacturers should "figure out how to make money off it", isn't that where users should buy it instead of pirating it?

      No. There is no right to make a profit. If they can't figure out how to make a profit, it isn't reasonable to expect the government to change law to enforce their business plan. When the market is willing to support a product, it makes money. When the market won't support a product it doesn't make money. If the market is going to pirate their over-priced DVDs, then perhaps they should put a product out that will be supported by the market. There have been other industries that have gone away because of such pressures. Why should we revoke Fair Use and other long standing information sharing traditions and laws in order to support a flawed business plan?

    34. Re:What Intuit are doing is outrageous by Lehk228 · · Score: 1

      As for using any software in violation of the license, that's lame. Do you think it's ok to distribute Linux without providing the source? What you are doing is morally equivalent to that.
      if you can't understand the difference between distributing someone elses work and using software in a way the publisher doesn't want, then you are an idiot.

      --
      Snowden and Manning are heroes.
    35. Re:What Intuit are doing is outrageous by Blakey+Rat · · Score: 1

      The warranty covers replacements for the iBook, the warranty for iTools doesn't. In any case, iTools isn't buggy... the OP has never stated exactly what bug he seems to think it has. No bugs have come up for me.

    36. Re:What Intuit are doing is outrageous by tclark · · Score: 1

      Try again. Wonderkid is saying that he will acquire software in violation of the copyright holder's rights. He is knowingly participating in distributing someone else's work without permission.

  10. I thought Intuit was bad? by ONU+CS+Geek · · Score: 1

    This really isn't meant to be anything, but, after the whole TurboTax fiasco last year, do you expect anything else from these clowns?

    Now, for the M$ folks out there, there are only two 'mainstream' options -- M$ Money, and Quicken. Neither of which are that appealing. There's GnuCash, however, if you're not running a free operating system, you're probably not going to get very far.

    Personally, I use GnuCash, and I'm quite happy with it. I haven't had any real issues with it, nor have I had any real complaints. (Printing would be one, but, I manage).

    It's never suprising to see a company use whatever tactics it can do in order to keep its customers buying it's newest stuff. I keep on the old saying, "If it ain't broke, don't fix it." Why they decided to break their own application is a decision that's left to the reader.

    --

    I disable sigs...do you?
    1. Re:I thought Intuit was bad? by Anonymous Coward · · Score: 0

      You know, using $ instead of S in MS really makes you sound so mature and powerful.

    2. Re:I thought Intuit was bad? by dougsyo · · Score: 1

      If I remember right, a couple of years ago Intuit removed the ability of QuickBooks to talk to any SMTP server but theirs - and you had to open an account with them for a monthly fee in order to send e-mailed invoices or bills through their server.

      Then the Turbo-Tax/macrovision mess... now this...

      I tried Quicken once, it was more hassle than it was worth. I do my bills over the internet via CheckFree, and I use HR Block Taxcut for my income tax.

      Doug

    3. Re:I thought Intuit was bad? by aussie_a · · Score: 1
    4. Re:I thought Intuit was bad? by F452 · · Score: 1

      I've been using MS Money since 1995 and am currently on the 2004 version. It works great, and I can usually get a version for free after rebate with TaxCut.

      I do worry about how the program will be supported long term, since having all that data available is a great supplemental memory bank (When did we take that vacation? When did we buy that thing? Where did we buy that thing from?).

    5. Re:I thought Intuit was bad? by Anonymous Coward · · Score: 0

      We use Quickbooks, and the "e-mail invoice" option does try to go throught their servers, which we are strongly against (they have no need to see our financial transactions).

      We printed the thing to PDF, and then we can e-mail that as we like.

  11. official line? by Texodore · · Score: 1, Insightful

    Perhaps the editors could wait until there is an official piece of information from Intuit before posting editorial comments? Seriously, maybe there's a reason why. Then again, maybe not.

    <sarcasm>In either case, I believe we should be reactionary and attack Intuit, just like we do every year about this time. They did add DRM stuff to TurboTax one year. Bastards.</sarcasm >

    (I do remember them pulling the DRM or whatever stuff from TurboTax. Maybe they'll do the right thing here. But since I don't have enough info, I don't know the right thing. So I won't jump on this bandwagon. Yet.

    1. Re:official line? by truedfx · · Score: 2, Informative

      There's a link to http://www.intuit.com/support/quicken/sunset/. You can see the official reason there.

    2. Re:official line? by decade_null · · Score: 2, Informative

      I you'd RTFA, you would have found a link to the official line of Intuit.

    3. Re:official line? by Otter · · Score: 1
      I certainly didn't notice the link (or, more accurately, I noticed the word "link" and thought it was the permalink to the blog comment). I guess Cory Doctorow was too excited about using groovy beatnik jargon like "sez" to put the link in the place where any normal reader would expect it.

      Thanks for pointing it out, although you could have done so in a less visually irritating fashion.

    4. Re:official line? by Anonymous Coward · · Score: 0

      before posting editorial comments?

      Come on, this is michael "I believe that giant sea creatures came up during the tsumani, and I have no last name" . If it weren't for his occasional jab he'll have no life at all.

    5. Re:official line? by bwy · · Score: 1

      From the article:

      "Intuit will be disabling the online bill pay feature for my version because it's too old!"

      Well Christ, we are talking about more than just a text editor here. Perhaps, because of regulations in the financial industry, something because incompatible.

      As a related example, the govt. introduced mortgage HMDA changes Jan 1 of 2004. This caused the Fannie Mae DU 3.0 specification to basically be illegal- you had to use the DU 3.2 specification. So, even though you might have bought an LOS system technically still "worked", perhaps the LOS vendor (to protect themselves and the user) didn't want you to use their online transmission piece any longer because it was out of compliance.

      The original article is worthless- it is one paragraph about one thing that happened with no comments on the potential cause.

      The post by Michael is even more worthless- it is complete flamebait.

  12. What does the contract say? by l2718 · · Score: 2, Insightful

    Quoth the editor: "Why the BoingBoing submitter and Mr. Doctorow are so upset about this I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?"

    You should expect the price of the software to reflect what is actually being offered. The contract between Intuit and the users regarding the operation of the software should (part of the "Software License Agreement", which I cannot find on-line) should say for how long Quicken will support the operation of the software. That factor was included in the price of the software.

    Before this can be resolved we need to look at the contract. Then there are two possibilities:

    1. The users failed to read the contract before accepting it -- their loss
    2. The company is reneging on an express contract
    3. The contact did not spell this out. Then there would be an argument as to what is the implied expectation -- what do you think?

    Can someone post the relevant terms from the agreement?

    1. Re:What does the contract say? by l2718 · · Score: 1

      I wrote: there are two possibilities:

      I guess this exmplifies the old ditty about the mathematician who couldn't count ...

    2. Re:What does the contract say? by mAineAc · · Score: 1

      Here is the Quicken Eula I could not find anything in it about a length of support for the software. Perhaps someone else can?

    3. Re:What does the contract say? by bjhonermann · · Score: 2, Informative
      I could not find anything in it about a length of support for the software.

      It's under the Termination Provision:

      Intuit shall have the right to change or add to the terms of this Agreement at any time, and to change, discontinue or impose conditions on any feature or aspect of the Intuit Software, or any internet-based services provided to you or made available to you through the use of the Intuit Software. Such changes shall be effective upon notification by any means reasonable to give you actual or constructive notice, or upon posting such terms in the Intuit Software, and your continued use of the Intuit Software will indicate your agreement to any such change. For the latest version of this Agreement go to www.quicken.com or such other site designated by Intuit.

    4. Re:What does the contract say? by Asprin · · Score: 1


      But this situation is not covered by a contract, it's covered by a license, and your rights are different as a result. I found an article on the GPL where Eben Moglen explains the difference.

      Forced obsolescence is yet another reason why EULAs must be stopped, or at least mitigated.

      --
      "Lawyers are for sucks."
      - Doug McKenzie
    5. Re:What does the contract say? by KarmaMB84 · · Score: 1

      "we can disable this software whenever we want or even blow up your computer with it. Bend over and prepare to be violated"

    6. Re:What does the contract say? by fatman22 · · Score: 2, Insightful

      When one party to an "Agreement" can change the terms and conditions of that "Agreement" and the other party has no recourse other than to accept the changes or abandon the "Agreement" in its entirety, then there never was an "Agreement", just a set of required terms and conditions. "Agreements" imply a certain amount of trust and honor between parties. Intuit's "Agreement" is anything but that.

    7. Re:What does the contract say? by l2718 · · Score: 1

      "But this situation is not covered by a contract, it's covered by a license"

      If I understand things correctly, this is a contract question. You see, the software as installed on your computer will not cease to function. It will continue working fine. What will change is software on Intuit's servers that offers additional features ("Online Services"). You'll have a hard time claiming Intuit promised to make these additional features backwards-compatible in perpetuity. There's another rub to this:

      They never promised to keep providing updates to the software you bought in 2000, say, to reflect changes made to the tax law in 2005. Your software will keep working as it did in 2000, and if you want the new version you have to pay for it. It's the same with anti-virus software.

      However, they do seem to have promised updates for a limit time. If you read their sunset policy, before buying the software you will know exactly how many years of updates you are paying for and can decide whether it's worth the money.

    8. Re:What does the contract say? by tricorn · · Score: 1

      Nice Catch-22: if you don't like the fact that we've made changes that make your software become unusable, you can indicate that you don't accept these changes by not using the software. Continuing to use the software indicates acceptance that you can no longer use the software.

      As an aside, this has nothing to do with any agreement made by Intuit with the end user. It SHOULD have to do with each individual bank deciding whether they want to continue to support old versions of the software. Instead, Intuit has gained a monopoly position here, and is able to dictate terms to all the banks saying "you can no longer support old versions of the software". Intuit enforces that by having the software check back with Intuit to verify that the bank in question has paid their licensing fees, probably a new fee for each new version of Quicken, even if the data format hasn't changed, and as someone else pointed out, for different platforms as well ("Your bank doesn't support Macintosh" == "Your bank didn't pay the extra fee for us to authorize your software to accept data from them on a Mac even though the data format is exactly the same"). It has nothing to do with Intuit needing to do this - the old software is working fine, it doesn't need "support". It has to do with Intuit interfering in the "free market" between banks and customers by telling each who they can do business with (customer: you can't do business with this bank, because they haven't paid their fee; bank: you can't do business with this customer because they haven't upgraded to the latest version).

  13. hmm by nomadic · · Score: 2, Insightful

    hy the BoingBoing submitter and Mr. Doctorow are so upset about this I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    Actually, I don't expect this, it's definitely not a standard industry practice. Oh, sorry, forgot that rationality takes a back seat when it's time to insult proprietary software.

    1. Re:hmm by Isbiten · · Score: 0

      Yeah, it's idiotic of michael to attach his opinions and kneejerk comments to his news posts. We should get to rate news posts.

      -1 Flamebait

      --
      I fought the corporate America, and the corporate America bought the law.
    2. Re:hmm by MoonFog · · Score: 1

      Exactly. What Inuit is doing is not exactly commonplace. Microsoft dropped support for Win98 or whatever many years later, but what Inuit is doing is basically disabling certain features of an application that's 3 years old. Perhaps a lame analogy, but that would be like Microsoft disabling the ability to use Internet for Win98 users in 2001.
      This is a bad decision from Inuit, but has nothing to do with proprietary software vendors as a whole.

    3. Re:hmm by Anonymous Coward · · Score: 0

      Perhaps a lame analogy, but that would be like Microsoft disabling the ability to use Internet for Win98 users in 2001.

      We should be so lucky.

    4. Re:hmm by Omnifarious · · Score: 1

      The only reason it isn't standard industry practice is that not enough companies have done it and gotten away with it. As soon as they have, you can bet industry practice will change.

  14. Strategies for a constant cashflow by acostin · · Score: 3, Interesting
    I am also managing a software company (we produce tools for web developers), and there is indeed a need to have a long term-strategy that could lead to a constant cash-flow. We have several tactics in place to help us in this respect:
    • Release new major versions of our products each 20 months (as we generate code, the previous version is probably "obsolete" by the time we release the new version - so we don't expect problems in this respect). We also add features each time.
    • Horizontal expansion - enter markets that are related to our core markett - in our case, online training, commercial support, book writing.

    Intuit is probable facing the same problems (at a bigger scale - they're public company and they have responsibilities for their stockholders). It seems that they have offered the online service for free, planning to get the cashflow from software sales only. Now, as the sales have decreased, they have to find a way to make people upgrade to their latest version, and I personally can't blame them.

    You also have to take into account that they are probably still battling Microsoft... I am from Romania, so I'm not very familiar with the limited MS Money success. Is Money still an alternative?

    Alexandru
    1. Re:Strategies for a constant cashflow by aardwolf64 · · Score: 1

      Microsoft Money still works with previous versions... we currently have customers connecting with 1999.

    2. Re:Strategies for a constant cashflow by Xyrus · · Score: 1

      Let's say you buy a car. You take your car in for a tune-up and afterwards you realize you lights don't work. You take it back to the shop and tell them about. They say "Sorry, but you're going to have to upgrade your car."

      They are deliberately disabling features that already work in their software to force users to buy an upgrade.

      This is an extremly bad business practice, if not an illegal one. If they choose to alter their product this way, then the users should be entitled to some sort of compensation.

      Imagine for instance that you own a c/c++ compiler, and the company who made it suddenly said that they were going to disable the c++ compiler and you would now have to buy that seperately.

      I know I'd be pretty pissed about that.

      ~X~

      --
      ~X~
  15. Microsoft Money does this, too by cygnusx · · Score: 4, Informative

    From http://www.microsoft.com/uk/homepc/money/ProductDe tails.aspx?pid=003:

    Internet-based services available for two (2) years after activation of Microsoft Money or 1 September 2007, whichever is earlier. See the Microsoft Money Internet-based services policy http://money.msn.com/Money/2005/GBR/IBSP.asp for details.

    If you don't upgrade, you'll be able to use the software as before, but not the Internet-based services (AFAIK).

    1. Re:Microsoft Money does this, too by cygnusx · · Score: 1
      Replying to my own post: it seems it isn't quite as bad as it sounds: MS' definition of "Internet-based services" are hooks to MSN Money services, not internet banking -- which you do direct with your bank as long as they support it.
      Internet-Based Services are features of this version of Microsoft Money that give you the ability to perform certain Internet-based financial tasks through the Microsoft Money client software. Your ability to perform certain Internet-based Services (such as Internet-based banking) may require that you obtain these services separately from your financial institution, with or without a fee.
    2. Re:Microsoft Money does this, too by aardwolf64 · · Score: 1

      That's correct... Microsoft Money will still connect to your bank and download transactions long after MSN Money services stop working.

    3. Re:Microsoft Money does this, too by Sesticulus · · Score: 0

      I connect to my banks, credit cards, and get stock prices, are all those outside of the service covered by the 2 years? I have a newer version of Money that came with a new computer, but was afraid to use it after reading their warning.

    4. Re:Microsoft Money does this, too by Anonymous Coward · · Score: 0

      Anything 'content' for which you have to connect to MSN servers is a 'service' and won't work after 2 years unless you upgrade. This is primarily market data from MSN, used in the Investing, News, Stock list and Portfolio modules.

      Credit Cards and Banking are (or should be) provided by the bank, so MS Money will happily connect to those as long as the banks/credit card companies keep the service running. As noted elsewhere on the thread, quite a few banks have Money 1999 customers connecting to them without any problems.

  16. I work at a bank by aardwolf64 · · Score: 5, Informative

    I work at a financial institution and am in charge of support for PFMs (Personal Finance Managers) including Microsoft Money and Quicken. The reason that Quicken is sunsetting support for online banking in 2001 and 2002 is that your online transactions actually come through Intuit's server, which accesses your bank server on your behalf. You can still use the older versions of Quicken, you just can't download transactions.

    Microsoft Money on the other hand still works since it connects directly to the bank's OFX server. Although my bank only supports 2001 and newer, we have users that are actually connecting with Money 1999 with no problems.

    1. Re:I work at a bank by edward.virtually@pob · · Score: 1

      let me be the first to predict that (1) there will be bugs in the ofx implementation and/or protocol, (2) these bugs will be found by crackers, (3) they will be exploited, and (4) these facts will remain largely unknown to the public for some time afterward. this is not so much the fault of ofx as it is the basic idea of allowing automated initiation of bank transactions from the typical user's computer -- for all i know, the same thing has already happened to the closed precursors to ofx. if you're going to have a protocol to do something stupid, you might as well use one that has as many eyes as possible looking for problems, but the stupidity remains. sure it's convenient, but it's also an obvious recipe for disaster waiting to happen. and you thought viruses that hijacked your computer to send spam were bad. sorry for the mostly off-topic comment, but i had somehow avoided realizing just how far this kind of stupidity has progressed until the "connects directly" phrase hit.

    2. Re:I work at a bank by TykeClone · · Score: 3, Insightful
      It's worse than that.

      With our site, older versions of Quicken can still download transactions with no issues - Quicken 2005 and above can not (and money has no issues either). In order to set our site up to allow for Quicken to import transactions, it would cost the bank several thousand dollars (+ several thousand dollars per year!) to gain no functionality. To be honest, it would be just as cost effective to give away copies of MS Money instead of paying Intuit's blackmail.

      Intuit is also trying to get into the banking game and become the face of your bank. They're already advertising "Quicken Loans" and I imagine attempting to steer deposits with Quicken.

      It comes down to an economic decision by the bank. We give away online banking and bill pay to all who want it (doesn't matter about their accounts or their balances) for free.

      If there is any kind of a decent open source financial program available on Windows, please let me know about it so that I can recommend it to our customers!

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    3. Re:I work at a bank by mjh · · Score: 1
      Microsoft Money on the other hand still works since it connects directly to the bank's OFX server. Although my bank only supports 2001 and newer, we have users that are actually connecting with Money 1999 with no problems.
      Right. But that only works for Money 2002 and earlier. Starting with 2003, M$ started putting time bombs into their software to cripple the download functionality after a certain amount of time. See the text below from the EULA for Money 2004. It doesn't matter that Microsoft is not involved in the transaction at all - because as you say, Money connects directly to the financial institution and doesn't talk through Microsoft - Microsoft has a timebomb built into their software to prevent users from using it.

      And if you've seen MS Money 2005, the direction they're taking this software completely sucks. Under certain conditions, Money 2005 will upload all of your financial data to the MSN Money website!

      Expiration of Online Services. In accordance with the Microsoft Money 2004 Online Services Policy, you will not be able to use the Online Services of the SOFTWARE PRODUCT (such as the ability to automatically and online: 1) track and update your accounts and investment values inside the SOFTWARE PRODUCT, 2) synchronize financial data with MSN® Money, 3) pay bills, and 4) communicate with your financial institutions) after expiration of the following time periods: Microsoft Money 2004 Deluxe/Microsoft Money 2004 Premium/Microsoft Money 2004 Small Business: The earlier of three (3) years after your activation of the SOFTWARE PRODUCT or September 1, 2007. Microsoft Money 2004 Standard: The earlier of two (2) years after your activation of the SOFTWARE PRODUCT or September 1, 2006.
      --
      Key to financial independence: Spend less than you earn. Save and invest the difference. Do it for a long time.
    4. Re:I work at a bank by thormar · · Score: 1
      The fact that Microsoft Money has not been "sunsetting" their products and online features was a big reason I switched away from Quicken a few years ago, when my previous version of Quicken stopped downloading. In my case (Canadian versions and banks), Quicken was not updating the client-side certificates required to talk through their servers to the bank.

      Quicken does have a better, more user-friendly product... but I can't afford to replace my Quicken software every year or two. It also makes it risky to buy "last year's version" when they make no guarantees when you buy the software how long it will be supported.

    5. Re:I work at a bank by LordNimon · · Score: 1
      In order to set our site up to allow for Quicken to import transactions, it would cost the bank several thousand dollars (+ several thousand dollars per year!) to gain no functionality.

      Unless your bank is a Mom & Pop outfit with only one branch, "several thousand dollars" is pocket change for a bank.

      Second, the upgrade to your systems may not have any functionality, but it would allow you to keep your customers. That in itself is worth the investment. Plus, your bank could advertise that they support Quicken 2005 when other banks may not, and so they might even gain new customers.

      --
      And the men who hold high places must be the ones who start
      To mold a new reality... closer to the heart
    6. Re:I work at a bank by TykeClone · · Score: 1
      How about several additional dollars per online customer - on a product that we are giving away. The price of the new download deal is proportional to the size of the bank - so economies of scale don't apply until you get to a very large institution.

      We've got a good deal (online banking + bill pay for free for any account) for our customers - and I'd like to maintain that. I don't think I could if I added the support for Quicken 2005.

      My initial reaction to this is to say "screw Intuit," but I'm not sure that there is a good replacement for the software available.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    7. Re:I work at a bank by jrumney · · Score: 1
      Second, the upgrade to your systems may not have any functionality, but it would allow you to keep your customers.

      Given that all Intuit's former customers have to go out and buy a new copy now, who do you think would lose customers if banks told Intuit where to stick their Quicken tax and started recommending something else to their customers?

    8. Re:I work at a bank by metamatic · · Score: 1

      I've got a simple idea: pass on the cost.

      Tell customers who want Quicken 2005 support that they can have it, but they'll need to pay a monthly fee to cover the fees you have to pay to Intuit.

      Or, they can use MS Money, MoneyDance, Liquid Ledger, etc and continue to get the service for free.

      (I'm guessing Intuit have already thought of this possibility and prohibited it, however.)

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    9. Re:I work at a bank by PongStroid · · Score: 1

      It isn't clear to me where Quicken's "internet" features intersect with downloading or importing transaction information from your bank.

      That is, if I purchase Quicken 2005 - in 2008 will I be able to access my transaction information, in some manner, via Quicken?

      I'm happy doing once-a-month imports vs. using the automatic-download from within the aplication.

      FYI: My bank offers two download formats: ofx, and qfx.

    10. Re:I work at a bank by aardwolf64 · · Score: 1

      Your only option assuming Quicken doesn't change their policy or the way that Quicken downloads will be to manually import financial data by first exporting from your current banking website. Honestly, there's no telling what online banking will be like 3 years from now... they may abandon OFX entirely.

    11. Re:I work at a bank by GlacierDragon · · Score: 1

      Intuit doesn't own Quicken Loans, they just let that company use the name. They split Quicken Loans off some time ago. Two years maybe?

      --
      http://glacierdragon.smugmug.com - Check out my photos. No need to buy, even though I do need the money!
  17. Almost bought Quicken by srleffler · · Score: 2, Insightful

    Well, I'm really glad I read about this on Amazon last week. I was about to buy Quicken, since it's almost free if you're buying Turbo Tax. I knew Intuit was Evil, but this was just too evil for me: they lost the sale and I'm sticking with Microsoft Money. It's a sad day when Microsoft is the lesser of two evils...

    1. Re:Almost bought Quicken by Anonymous Coward · · Score: 0

      The lesser of two evils is still evil. ;)

    2. Re:Almost bought Quicken by JNighthawk · · Score: 1

      Why settle for the lesser of two evils? Vote Cthulu in 2008.

      --
      Wheel in the sky keeps on turnin'.
    3. Re:Almost bought Quicken by AndroidCat · · Score: 1
      Hey, Microsoft almost bought Quicken too. There's a short list of companies hell-bent on being more evil than Microsoft, in the same field, like Real or Netscape used to be.

      I think there might be a reason that it's a short list.

      --
      One line blog. I hear that they're called Twitters now.
    4. Re:Almost bought Quicken by Anonymous Coward · · Score: 0

      Don't blame me, I voted for Kodos.

  18. Re:Also, by Misanthropy · · Score: 1

    The issue isn't "not supporting" old software. It is purposefully breaking it so people have to buy the new version.
    If you still wanted to use Windows 3.1 it would have all the functionality that it has always had.

  19. because it doesnt work on Windows by Anonymous Coward · · Score: 0


    and like it or not that's what buisness use

    if you dont include Windows then you might as well be offering software for a Atari STFM as far as buisness is concerned

    1. Re:because it doesnt work on Windows by Anonymous Coward · · Score: 0

      Businesses tend to use QuickBooks or similar apps rather than Quicken. And Intuit doesn't tend to dick around with corporate customers as much as they do personal users.

  20. You don't have to upgrade by sd790 · · Score: 5, Informative

    I received a similar letter a few weeks back and immediately called my bank to find out if this was really going to affect my ability to use their online banking services. They told me that this will NOT cause any problems and I DON'T have to upgrade to continue using their online banking system. The only thing that I'll lose is my ability to Intuit's help desk, which I'll never do anyways.

    Call your bank and check. You probably don't have to bother with it.

    1. Re:You don't have to upgrade by TykeClone · · Score: 1
      Call your bank and check. You probably don't have to bother with it.

      Or you might even be better off not upgrading - if your bank's website supports the older versions of Quicken, then it will continue to support the older versions of Quicken. Only the new versions will not be supported, unless your bank is foolish enough to purchase the download support for Quicken 2005 and above.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    2. Re:You don't have to upgrade by Anonymous Coward · · Score: 0

      Yes I'm sure calling my bank will REENABLE the feature in the software that allows me to use it WITH my bank. RTFA nxt time dumbass

    3. Re:You don't have to upgrade by Anonymous Coward · · Score: 0

      A patch that disables the time bomb would do it though. I am suprised there is not a patch out already, considering it didn't take that long for a photoshop banknote crack.

    4. Re:You don't have to upgrade by 1HandClapping · · Score: 1
      I have not called my bank yet, but when Quicken pulled a stunt like this 2-3yrs ago my bank sent me the latest version of Quicken for Free.

      Well not quite free, I pay about $45 per year to do online banking. But they pay for the stamps on checks I write online :/

  21. Whats the Problem? by reassor · · Score: 1

    I don't see the Problem.Any Software Vendor could allow or deny some features.Maybe keeping this Feature working,costs more (in Upgrades or Patches),then developing of New Software.I could understand them for doing this.Also,how many User are working with this "old" Version? Will Upgrades bring you any Advantage?In these Case maybe not,but in other Cases surely!Remember Windows 95 and no USB working?Now with W2K or XP,you just plug any USB-Hardrive and Bingo!200Gigs of Storage in 5 Minutes.

    1. Re:Whats the Problem? by cnettel · · Score: 1

      This is more like MS putting out its secret destruct code that will stop any net-connected, non-firewealled (weeeeehoooo!) Win95 computer from ever accepting a new hard drive, no matter if original 95 would have supported the interface.

    2. Re:Whats the Problem? by reassor · · Score: 1

      The orginal Win95 does not support the Inferface,as i remember. For better Understanding take this:500 Customers pay 50$ for the Programm,earning about 25000$ in 2002. Now Intuit look after the Programm and found out,supporting this Feature costs them 30000$ each Year. Then you are crazy,when do you dont cut them of,and support this any longer. Its no "Microsoft or Intuit is evil".Its only how long can they survive spending Money for nothing...

  22. What a shock! by John+Harrison · · Score: 0, Flamebait

    Michael using his power as an editor to troll! And I thought he had grown out of that.

  23. Free use of their server? by AC-x · · Score: 1

    Do you have to pay a subscription fee for Quicken's online payment system? If not then I guess as long as the upgrade price is reasonable it seems fair to charge a small amount as a kind of subscription to their service, as you can't expect companies to provide a service for free indefinitely (and as a bonus you keep your version of Quicken up-to-date)

  24. A Question by northcat · · Score: 1

    A question from someone who doesnt use quicken: Can you please elaborate about the service that quicken 2002 used to provide? Is the service provided by Intuit's servers so that it costs Intuit? The article says "these transactions pass through my bank, not Intuit" so does it mean it doesn't have anything to do with Intuit and its servers? Then how can intuit "disable" this? Thank you.

    1. Re:A Question by TykeClone · · Score: 1
      They changed their download format and have removed support for the old style transaction downloads on Quicken 2005.

      Not only do they want you to upgrade to 2005, they want the banks to spend many, many thousands of dollars to implement the ability to download transactions in the new versions of Quicken.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  25. Leasing Software by nurb432 · · Score: 1

    Some really high end software is on a lease basis, and if you dont pay your re-occurring fee it quits entirely..

    Had to support one once that gave you a *2* day grace period.. Every so often it would expire on a Friday.. and would die on Sunday... Forcing me to dial in to jump thru the hoops on my day off.

    And no, you could not renew early..

    And if you dont renew after a week or so, you have to buy NEW licenses.. Oh, and it was required to use this in order to do business. No alternatives.

    The rant above aside, this is the ultimate goal of all software companies: repetitive, perpetual, income

    --
    ---- Booth was a patriot ----
    1. Re:Leasing Software by msim · · Score: 1

      That sounds like some well designed software, not.

      Not taking into account that some companies have purchase order schemes that could take the better part of a month to get approval for things like new licenses. At least the ones i dealt with gave plenty of notice, unless im mistaken oracle is pretty nice about giving you enough warning.

      --

      Life is like a box of chocolates, you never know when your gonna get food poisoning.
  26. That is Incorrect by aardwolf64 · · Score: 4, Informative
    From Quicken's Sunset policy FAQ:

    Q: What will happen if I don't upgrade?

    A: As of April 19, 2005, in accordance with the Quicken sunset policy, Online Services1 and Live Technical Support2 will no longer be available for Quicken 2001 and 2002 users. This means that you will no longer be able to download financial data into older Quicken software. You will still be able to manually enter your data.

    Attempts to use Online Services after April 19, 2005 will result in a variety of program error messages related to the feature or service you try to access.

    Quicken's Sunset Policy

    FAQ
  27. Intuit is not very smart by TheRealFixer · · Score: 2, Informative

    As I recall, a couple years ago Intuit came under fire for their production activation scheme and their draconian copy protection in TurboTax, which secretly installed code in the boot sector of the hard drive to prevent the CD from being copied, but also apparently caused some CD writers drives to stop working properly and was near impossible to get rid of. It turned into a major PR nightmare for them, as word spread quickly across the internet of what TurboTax was doing to people's PCs. A good number of their customers left for TaxCut. Several months later, Intuit was forced to admit publically what a dumb decision it was.

    Well, it appears that Intuit did not learn their lesson, as this is likely to turn into another PR nightmare for them. How do companies become so dumb?

    1. Re:Intuit is not very smart by msim · · Score: 1

      I can only put it down to one thing, *greed*.
      Surely they could have done something slightly smarter than this though? Perhaps cut in the new version and say we no longer support the old version and leave it at that. But something like this is just mallicious & greedy.

      On a side note I'm hearing a lot of mention about if the software goes through intuits server or goes to the bank directly, i have no idea which is true.

      If i had been thinking about using their service to do banking in the past and found out that it used intuit's servers instead of going directly i would have dropped them faster than a hot potato.

      On this note i should admit that i've never really been able to use the financial software for more than a week before going "stuff it" and giving up.

      --

      Life is like a box of chocolates, you never know when your gonna get food poisoning.
    2. Re:Intuit is not very smart by thelenm · · Score: 1

      How do companies become so dumb?

      By being accountable to their shareholders for exponential increases in profits year after year.

      --
      Use Ctrl-C instead of ESC in Vim!
  28. What does it do? by wertarbyte · · Score: 1

    What does this online billing service do? And what does Intuit has to do with it? I'm using GnuCash, and I can do online bank transfers quite fine. I don't see anyone else except me and my bank is involved in transfering money? I already noticed that things like those account-to-account transfers are not common in the US, where paper checks are still widely used - they are almost dead here in germany, and we got HBCI for syncing GnuCash with our bank account. No need for a "financial software corp" to engage in my bank correspondence.

    --
    Life is just nature's way of keeping meat fresh.
  29. This happened with me and Toys 'R Us by nysus · · Score: 4, Funny

    I bought this electronic drum set for my kid at Toys 'R Us. A year, later, this guy in a yellow and orange vest comes to my door with a hammer. I let him in and he proceeds to smash the drums into tiny fragments, making my kid cry. He says, "Sorry, the model of your drum set is out of date. You have to buy the new model." What else could I do? I had to pay another $50 or my kid would go nuts.

    --

    ---Technology will liberate us if it doesn't enslave us first.

    1. Re:This happened with me and Toys 'R Us by AC-x · · Score: 2, Insightful

      That's not a particularly good analogy now is it?

      They are not remotely disabling your copy of Quicken, they had been providing a service for free as the online bill payment system had to go through their server. They've realised they can't keep doing that forever, but for some reason rather then introducing a small subscription fee they're getting people to upgrade instead.

    2. Re:This happened with me and Toys 'R Us by Paradise+Pete · · Score: 1
      A year, later, this guy in a yellow and orange vest comes to my door with a hammer. I let him in and he proceeds to smash the drums into tiny fragments, making my kid cry. He says, "Sorry, the model of your drum set is out of date.

      More apt would be if the guy told you your kid couldn't play in the Toys R Us band anymore.

    3. Re:This happened with me and Toys 'R Us by Anonymous Coward · · Score: 0

      The whole point of buying Quicken was for this service. The two are marketed together hand in hand.

      The software will no longer work.

    4. Re:This happened with me and Toys 'R Us by Anonymous Coward · · Score: 0
      Re: Toys R Us v. nysus libel suit


      On January 30, nysus proclaimed untrue statements via the internet Slashdot which reflected poorly on Toys R Us.


      We are seeking unspecified damages.

    5. Re:This happened with me and Toys 'R Us by Anonymous Coward · · Score: 1, Insightful

      Except that their service really isn't. See, instead of hooking your program straight up to the banks systems (which they could do), they route everything through their servers.

      So, once they decide it has been long enough since you bought your old version and now you need to shell out more to get the same functionality, they disable the service for the older versions.

      The point is, the service doesn't have to be this way. It's only there to force consumers to get a newer version of Quicken! They could easily have written it to allow consumers to talk directly to banks... but then the consumers wouldn't need them anymore. It's planned obsolensce.

  30. RTFA by mESSDan · · Score: 1
    Perhaps the editors could wait until there is an official piece of information from Intuit before posting editorial comments?
    Perhaps you should RTFA. http://www.intuit.com/support/quicken/sunset/ This is just Quicken / Intuit figuring out how they can alienate even more customers. I am not of the opinion that a software company should be allowed to do stuff like this. Let them "sunset" it while keeping the feature set.
    --

    -- Dan
  31. And another thing.... by Anonymous Coward · · Score: 0

    After foolishly upgrading to Quicken 2005 from a perfectly good 2003 I find that I can't download transactions from my bank which I could have done with the earlier version. The reason? Intuit has gone with proprietary version of the OSX format called QSX. So by upgrading you have access to fewer features. Financial institutions have to pay a fee to use the QFX form.

  32. Downgrade to new version by dughat · · Score: 1

    Last year, the feature shutoff was that the older version would no longer be able to download quotes. Since this is the feature I use most, and my version was five years old, I "upgraded". Since then, I have become an expert at restoring from backup. For five years, I _never_ restored from backup, now I do it at least once a month, because Quicken regularly corrupts my data. Tech support? The guy in India was willing to charge me $20 or some such fee to walk me through the "restore from backup" procedure, but since I'd already done that several times, it wasn't necessary. He was unwilling to admit that maybe a financial product should never corrupt data, even if the file was big.

    1. Re:Downgrade to new version by Anonymous Coward · · Score: 0

      Tech support? The guy in India was willing to charge me $20 or some such fee to walk me through the "restore from backup" procedure, but since I'd already done that several times, it wasn't necessary. He was unwilling to admit that maybe a financial product should never corrupt data, even if the file was big.

      You're complaining about software that you've paid $60 ($40 purchase 5 years ago, $20 upgrade now) for over 5 years, or $12 a year?

    2. Re:Downgrade to new version by Anonymous Coward · · Score: 0

      So... if software cost less than say, an Oracle license, we have no right to complain...?

    3. Re:Downgrade to new version by Anonymous Coward · · Score: 0

      You can complain all you want that a day spa at WalMart isn't as nice as an upscale one, but don't expect a sympathic ear.

      However in this case I'm not sure if you have many other options. Perhaps there's a better version of Quicken out there?

    4. Re:Downgrade to new version by mabinogi · · Score: 1

      No he's complaining about NEW software. He upgraded the five year old version. It's the new version that he purchased that he's complaining about.

      And the $20 was not the upgrade, it's for tech support to tell him how to do something he already knows how to do, and that he should never have to do if the software worked properly in the first place.

      so - had old version, worked fine. Forced to upgrade due to critical feature being disabled.
      New version doesn't work as well as the old one did.
      Tech Support expensive and worthless.

      Yay Intuit!

      --
      Advanced users are users too!
  33. So by Anonymous Coward · · Score: 0

    when I actually BUY something from a store I can expect the owner to creep into my house at night and steal part of it back?
    damn capitalism sucks

  34. Then what about CodeWeavers? by bvankuik · · Score: 2, Insightful

    CodeWeaversHas their own version of Wine but almost all changes are rolled back in the main tree. I bought version 2, and don't need the features of the new version 4.1, but if I understand you, it's perfectly fine for me to save on the measly $40 and pirate this product?

  35. Bank Web sites & paying online by turnstyle · · Score: 1
    "what alternative do users have?"

    I would guess that many bank Web sites include some sort of bill-paying option, though I would also guess that there would be an additional service fee.

    (unless, of course, you have loads of cash -- fees are often waived for people who don't need fees to be waived)

    --
    Here's what I do: Bitty Browser & Andromeda
    1. Re:Bank Web sites & paying online by blowdart · · Score: 1

      I would guess that many bank Web sites include some sort of bill-paying option

      My bank does this (and it's free), but of course that's only part of the facilities that MS Money or Quicken provide.

    2. Re:Bank Web sites & paying online by Rich0 · · Score: 2, Insightful

      I do and it is free. However, it is much nicer to just enter a transaction and have it uploaded to the bank, than to enter a transaction in your software, and then enter it again online.

      Part of the problem is that as for-profit enterprises Quicken and MS Money can spend a lot more on bank marketing. They can get their foot in the door with their proprietary standards much more quickly. Neither is going to want to make it easy for a FOSS package to play-ball...

    3. Re:Bank Web sites & paying online by wertarbyte · · Score: 1

      Why should there be an additional fee? Most banks here (germany) do those transactions ("Überweisung") for free if you enter them either via internet or at a terminal in the bank (you can use it 24/7). If you use the traditional method of filling out a form and posting it at the letter box, you have to pay a fee.

      --
      Life is just nature's way of keeping meat fresh.
    4. Re:Bank Web sites & paying online by arminw · · Score: 1

      ...also guess that there would be an additional service fee...

      There still are banks that offer their service, including bill pay for free. Since I have to keep tabs on other things besides money, I decided years ago to use FILEMAKER to manage my money as well. This way I can do it the way I want to do it rather than what some programmer at Intuit or other company decided. Setting up a data base and a few report and entry screens in Filmaker is not very hard. My web browser handles the on-line aspect of banking quite well. I enter my transactions in filemaker and then paste the needed entries into the browser which sends it to the bank. I still get a paper statement from the bank each month which mostly agrees with what the database indicates. If it does not, it is usually because I forgot to enter a transaction.

      I think that most people's finances are not all that complicated to even NEED a computer. After all, people have kept track of their money with pencil and paper long before computers existed. Computers however are ideally suited to keeping track of stuff, including money. Once the data is in the computer, it is easy to learn where the money disappears to so quickly these days.

      --
      All theory is gray
    5. Re:Bank Web sites & paying online by arminw · · Score: 1

      ...and then enter it again online...

      Is copying and pasting really that hard? A database program or even a spreadsheet can be set up to take care of most personal finance needs. Why spend money on a one trick pony like Quicken or MS Money? A spreadsheet or database can be used to keep track and organize other belongings and contact lists, not only money.

      --
      All theory is gray
    6. Re:Bank Web sites & paying online by Rich0 · · Score: 1

      I used to do the copy-and-paste thing. It works.

      Now I do the download/upload thing. It works better.

      Seriously - why do we bother with these fancy integrated webbrowsers that have all kinds of bloat and security holes. All you need is wget to fetch pages, and an HTML viewer without networking capability to render them. Is it really that hard to copy a link destination URL and paste it into a shell?

      In my case, downloading/uploading was worth $10 of hard-earned-money. I wish I didn't have to spend it, but I did. If most people didn't feel the same way Quicken wouldn't be flying off the shelves...

  36. Meanwhile in the UK... by Ian.Waring · · Score: 1

    Intuit have formally written to all it's UK Quicken users saying it's no longer going to supply Quicken or their tax software here - so they've sent a final CD for free and put all it's eggs into Quickbooks for the SME market. So, it looks like a good incentive to move to GNUcash now.

  37. What you suggest is outrageous by Anonymous Coward · · Score: 0
    I should NOT have to pay for it and will be pirating iPhoto 5 it as a protest against this kind of behaviour by vendors.

    Okay, so Toyota builds the Corolla 2004 and now they come out with the Corolla 2005 which fixes problems with 2004 exhaust system. (Owners of the car know what I am talking about). Now using your logic I am free to go to the local Toyota dealership and steal the new Corolla 2005 model. There is only one problem with you logic..you forgot to factor in the jail time involved at which point after serving your sentence you will need to steal the next version. 8P

    while(1)
    {
    steal();
    sleep(307584000);
    }

    1. Re:What you suggest is outrageous by tomhudson · · Score: 1
      The proper analogy would be that they fixed the problem on the 2005 model and refused to do a recall on the earlier model.

      In the case of Quicken, the analogy would be that they removed the engine from the previous model, which was still fit to drive.

    2. Re:What you suggest is outrageous by Anonymous Coward · · Score: 0

      How about your manufacturer came to your house in the middle of the night and removed the exhaust system.

      Your logic is flawed.

      Do not pass go.
      Go to jail.
      Meet Buba.

    3. Re:What you suggest is outrageous by AK+Marc · · Score: 1

      Okay, so Toyota builds the Corolla 2004 and now they come out with the Corolla 2005 which fixes problems with 2004 exhaust system. (Owners of the car know what I am talking about). Now using your logic I am free to go to the local Toyota dealership and steal the new Corolla 2005 model.

      I suspect I could buy the exhaust system from a 2005 without buying the entire car and slap it on a 2004. Where can he buy the fix for his software? Or is the fix not available in any form other than buying an entire new product?

      I suspect that stealing a car will decrement inventory by one, reducing possible future income and resulting in the acutal loss of property ("stealing" for those paying attention). Since you imply that he is stealing, I must ask what property he *took* (taking is necessary, not just denying them the possibility of a sale, and taking requires reduction in stock of the person so offended).

    4. Re:What you suggest is outrageous by theonetruekeebler · · Score: 1
      I suspect I could buy the exhaust system from a 2005 without buying the entire car and slap it on a 2004

      Not if Toyota introduced egegious incompatibilities between the 2004 and 2005 exhaust system. Not if Toyota has successfully filed for overly broad patents and DMCA protection to prevent "pirates" from creating compatible equivalents using "hacking tools" like arc welders and pipe benders. Not if Toyota could get armed federal marshalls to kick in your door and leave you handcuffed face down on the floor while they seize your cars, garage, and tools for electronically publishing a photograph of a 2004 Toyota's exhaust system.

      --
      This is not my sandwich.
    5. Re:What you suggest is outrageous by Anonymous Coward · · Score: 0

      Hi Bubba!

  38. rude comment by Anonymous Coward · · Score: 0

    when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    That is a pretty rude comment. I am sure open source and free software ocasionally force users to update/upgrade their software because of technical reasons....

    You know... maybe i am now convinced.. ALL software should be free YEA YEA YEfree software... screw it.. i don't need to trade my skills as a software developer.. i will find something else that will earn me the same amount of money.. and still have time to dable in software?!?

    you guys are somtimes morons.. Michael.. if you work for a company that sells software/services for software you are one dumb person... heck that goes for the rest of you here... even the few that are tech support staff and network admins.. you may not have your little job if someone else was not able to make a few monies off their skills as a software developer.

    yes it sucks these users are now locked out.. hmmm slashdot is locking me out of some features just because they want to make a profit.. heck way back when i didn't have to see so many ads... i guess that is what you get for useing open/free source.. ads.. they have to make money some how.. ha ha..

  39. Poor buisness by Ostie · · Score: 1

    This is called poor buisness, an alternative should be offered at least such as a free upgrade. In the worst case, users should be advertised how many days are left before their product expire completly and it should be written on the box that this product is only good for 3 years. It also reflects a poorly written core engine that can't adapt it-self over the time.

  40. Could Happen In Open Source, Too by reallocate · · Score: 2, Insightful

    Might be bait and switch, might not be.

    I don't use Quicken, but if the communication involved is, literally, only between the user and a financial institution, then I'm not sure how that capability could be disabled by Intuit.

    If the Quicken relays data to a financial institution via Intuit (why?), then Intuit is within its rights to alter or eliminate that capability. (Doctorow should check the terms of his Terms of Use agreement. I'd be surprised that Intuit agreed to maintain that facility, without change, in perpetuity.)

    The same thing could happen in an open source version of Quicken if data was sent to banks via a single central facility, if a code upgrade or rewrite was frustrated by the need to maintain the old code at that real point.

    --
    -- Slashdot: When Public Access TV Says "No"
    1. Re:Could Happen In Open Source, Too by TykeClone · · Score: 1
      I don't use Quicken, but if the communication involved is, literally, only between the user and a financial institution, then I'm not sure how that capability could be disabled by Intuit.

      They own the protocol. They disabled the old protocol in the 2005 version, and have decided to charge both the customer for the upgrade and the banks for the privilege of using the new protocol.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    2. Re:Could Happen In Open Source, Too by Lumpy · · Score: 1

      which is why ANY software that calls home to a "master" server or will only use it's online component if a master server is queried needs to be avoided and word spread to tohers NOT to buy it because the company can take it from you at any time.

      Yes this means' half life. also UT2004. You cannot play online if you cant contact the "master server" to validate your key.

      And you can damn well bet that the next version of windows will have this feature added ASAP.

      Until the sales of these products drop because of these tactics, they will contine to add them and even more evil "tools" added to rip your property from you when they see fit.

      and yes, I bought it, it is MINE, no that is not what software is about but that is how 99% of consumers understand it as.

      --
      Do not look at laser with remaining good eye.
    3. Re:Could Happen In Open Source, Too by AndroidCat · · Score: 1

      A company that thinks they own a market niche by devine right always gets ugly. The oozing greed eventually backs up into the brain.

      --
      One line blog. I hear that they're called Twitters now.
    4. Re:Could Happen In Open Source, Too by TykeClone · · Score: 1
      I agree there.

      The problem is that Intuit does make some good products. We use their LaCerte software for tax preparation. It's not cheap, but it is good at what it does.

      QuickBooks is nice too - especially if you don't do payroll and therefore don't need to participate in the forced upgrade march.

      But that extortion that they are attempting with the transaction download is just plain wrong. One could argue that they are recouping costs that were spent to develop the new protocol (it is not supposed to duplicate transactions) - but they didn't bear the entire costs! I spoke with our online banking vendor last week - the new protocol basically tacked on a transaction identifier (they forced the website to track another field in their database) to prevent duplicates - that's it and it's not worth the cost to the bank.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    5. Re:Could Happen In Open Source, Too by reallocate · · Score: 1

      >> They disabled the old protocol in the 2005 version, and have decided to charge both the customer for the upgrade and the banks for the privilege of using the new protocol.

      That's Intuit's decision, and they have every right to make it. Quicken customers have every right to stop buying Intuit products. Banks have every right to not buy the Quicken protocol.

      The market will determine if Intuit's move was right or wrong, but there is no reason to believe Intuit had some kind of ethical obligation to do otherwise.

      --
      -- Slashdot: When Public Access TV Says "No"
    6. Re:Could Happen In Open Source, Too by reallocate · · Score: 1

      What extortion? Did Intuit promise they'd never change anything, that all their products would work, as is, in perpetuity?

      Seems to me that Intuit might just as easily have altered their protocol and allowed its older products to function normally. Not to do so seems a bad business decision that's certain to annoy customers, but it remains their choice to do it and their customers' choice to go elsewhere.

      --
      -- Slashdot: When Public Access TV Says "No"
    7. Re:Could Happen In Open Source, Too by TykeClone · · Score: 1
      The market will determine if Intuit's move was right or wrong, but there is no reason to believe Intuit had some kind of ethical obligation to do otherwise.

      I agree with that and didn't mean to imply otherwise. Our bank has made it's decision and I suspect most will make a similar decision - support MS Money (man, that pains me to say that!)

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    8. Re:Could Happen In Open Source, Too by TykeClone · · Score: 1
      The older products do function normally. It's the newer ones that don't and that do require extra expense on the banks' end to support.

      I don't think that we have a coincidence in the amount of Quicken 2005 marketing going on - they're trying to get as many people as possible to upgrade their software. Once they do, and then attempt to download transactions - they'll find that it doesn't work - they're attempting to force banks into purchasing a much more expensive add-on to their websites to support the new downloads.

      This would be like Adobe changing the PDF format in Acrobat [future version number] so that it couldn't read anything created by older versions of distiller or whatever. Upgrading the reader is free and not a big deal - but it would cost those who create PDF's for distribution some money to allow their customers to read their documents.

      Extortion is probably the wrong word - but whatever you call it, it's a slimy business practice.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    9. Re:Could Happen In Open Source, Too by reallocate · · Score: 1

      I agree with you, but if you bought software that needs to call back to a server, you might own the software, but you don't own the server. If the company, or the FOSS developer, takes the server down or otherwise changes it so you can't call back, that's life. You bought software that needs that server to work properly. That was a risk.

      --
      -- Slashdot: When Public Access TV Says "No"
    10. Re:Could Happen In Open Source, Too by reallocate · · Score: 1

      Intuit might have been smarter to try to sell annual subscriptions to the new capability to both banks and individual customers. Or simply package the new code in the form of a nonfree upgrade.

      --
      -- Slashdot: When Public Access TV Says "No"
  41. -1, flamebait by jxyama · · Score: 1

    please name the flaw in iPhoto 4. i know iPhoto 5 has added features over iPhoto 4, but not any kind of bug fixes.

  42. Try MoneyDance by czei · · Score: 5, Informative

    I got fed up with Intuit's bug-ridden software and abysmal tech. support in 2003 and switched to MoneyDance. The GUI isn't as slick, but I ended up spending way less time on finances because the program's well-written and well supported. Instead of talking to tech. support people on the other side of the world who are just reading from a support database you can get email back from one of the developer's in a couple of hours and your questions are answered quickly, accurately, and for free.

    I looked at some open source programs at the time, but the big draw for me to MoneyDance initially was it will automatically download transactions from my bank, and there's a great matching algorithm to stick the transactions in the right budget category.

    1. Re:Try MoneyDance by Anonymous Coward · · Score: 0

      Instead of talking to tech. support people on the other side of the world who are just reading from a support database you can get email back from one of the developer's in a couple of hours and your questions are answered quickly, accurately, and for free.

      Yeah, you try using a support structure like that with a product that has the user base of Quicken. See how long it is before the developers go insane from the flood of inane questions.

      I'm not saying I agree with all or even any of Intuit's policies, but i'm working tech support for TurboTax right now, and jesus...People call in not knowing simple things like how to right-click, open a folder, use their e-mail software, etc.

      And that's not to mention the fact that many of them essentially demand to be hand-held (for free) through simple processes like un/reinstalling software, renaming a file, or downloading a file to double-click and run.

      Giving the average clueless user direct access to the developers is just not going to work, for either side.

    2. Re:Try MoneyDance by Anonymous Coward · · Score: 0

      Giving the average clueless user direct access to the developers is just not going to work, for either side.

      And this makes direct access for the _clueful_ user undesirable how, exactly?

    3. Re:Try MoneyDance by grnchile · · Score: 1

      I also switched to MoneyDance after running out of patience with Intuit. Why were there so many bugs in a program that's been out as long as Quicken? Why should I have to endure on-screen spam from a program that I paid real money to purchase?

      MoneyDance was a refreshing change. When I had a problem with importing my Quicken data in an earlier version, the lead developer answered my mail almost immediately (even though I hadn't actually purchased the program yet) and had a fix for me within a day. I made requests for enhancements in the newest version and they're there. The mailing list is also full of helpful folks.

      It doesn't have quite the range of features that appear in, say, Quicken or Money, but the basics are well-designed, it's really supported, and it runs on Linux, Windows, and Macs. I can't help laughing when I get the renewal letters from Intuit.

    4. Re:Try MoneyDance by Cro+Magnon · · Score: 1

      Moneydance didn't DL transactions from my bank, automatically or otherwise. So far, only Quicken or MS Money has done that.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    5. Re:Try MoneyDance by czei · · Score: 1

      From within your account click on the "Online" menu, and you will see all of the options for downloading transactions directly from your bank.

  43. Expectations by joshsnow · · Score: 1

    when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    I expect it to keep working forever - i.e. until some combination of hardware/OS change renders this impossible. I don't expect it to be supported for ever.

    Neither do I expect any "Free Software" equivalents to necessarily provide all that I need, when I need it with decent paid for support.

    I don't expect much.

  44. What is the big deal by AoXoMoXoA · · Score: 0, Troll

    I bought quicken a few years ago...i think it was around $75 or 80 dollars...i just upgraded to Quicken 2005 because I want the most current software...especically when it is handling my finances. I dont really see a problem. My guess is that you are wanting to install this on a pirated copy of XP or something. The software is not that expensive...what is the big deal. This is something that you should expect from a company like Intuit. Do you scream at Ford when your car breaks down? Did you know that that purposly use parts that have a 2 to 3 year life expectancy? Everyone does this...get over it...use it or GnuCash or write your own.

    --
    Once in a while you can get shown the light in the strangest of places if you look at it right. -Hunter/Garcia
  45. Big Deal - I don't expect software for life by Cheech+Wizard · · Score: 1

    I'm a Mac person (before you rant, I also have a PC so I'm not a Mac screamer) and I have software going back to 1986 (and a few computers in my closet). Actually, a lot of it still works if I want to run Mac OS 9.x). But, No - I don't expect software to work forever nor do I expect the software company to provide me with upgrades for life.

    I use Quicken. I have for years. I don't remember writing more than 10 paper checks in over 6 or 7 years and I like it.

    I don't want something for just making transactions. I want something that integrates the transactions into a database and Quicken's format suits me. The export for the tax report at the end of each year is also important.

    I upgrade software like Quicken about every 3 years. Not a big deal. I'm not a Quicken fan - but I've tried several other programs (except Microsoft's Money) and Quicken does what I need.

    My opinion is this is a lot of crying by people who expect more than is reasonable or realistic (e.g.: the comments here that if one buys software it should be good for, or updated for, the persons 'life').

  46. Buy? by smcdow · · Score: 1

    Forced upgrade, yes. But Intiut sent me a free copy of Quicken 2005 via US mail to do the upgrade.

    Not that I've done the upgrade yet, but....

    I just assumed that everyone who had already purchased Quicken was getting a free copy of Quicken 2005. Is this not the case?

    --
    In the course of every project, it will become necessary to shoot the scientists and begin production.
    1. Re:Buy? by Anonymous Coward · · Score: 0

      The copy you got in the mail is NOT free. You can install from it, but can't use it until you pay a "discounted" price online.

    2. Re:Buy? by smcdow · · Score: 1
      The copy you got in the mail is NOT free. You can install from it, but can't use it until you pay a "discounted" price online.

      Oh, rats. I stand corrected.

      --
      In the course of every project, it will become necessary to shoot the scientists and begin production.
  47. Equivalent of Orphaned FOSS Projects by reallocate · · Score: 2, Insightful

    Doctorow, et al, are exercising their free market power by switching to something else. That's how competition works. Intuit did something that they don't like and they are going elsewhere. What subsequently happens to Intuit is irrelevant to them, even if they agree with you that it is "a blood thirsty, morally defunct, money grabing ass".

    Unless Doctorow signed a contract with Intuit obligating it to maintain that service forever, without change, there's little he can do about it other than go elsewhere.

    The equivalent ahppens in FOSS every day as developers abandon projects and leave behind orphaned software. Cooperation doesn't get you much when no one wants to coppoerate.

    --
    -- Slashdot: When Public Access TV Says "No"
  48. Stoneage? by miffo.swe · · Score: 1

    As a swede i dont really understand why you would need an application to do your banking. We just connect to the web and use a small code generator to log into our bank. Well inside its just a matter of paying the bills and be done with it. All transactions is saved and can be viewed online. The need for an application eludes me so please enligth us non Americans.

    What does quicken/MS Money do and why are they needed? Am i wrong in assuming the American banking system is a fairly bit behind those in use in other parts of the world?

    --
    HTTP/1.1 400
    1. Re:Stoneage? by bigjoeystud · · Score: 1

      Money management software is more than paying bills online. You can follow a budget, manage multiple bank accounts, stocks/investments, and see overall views of net worth, etc. Besides MS Money and Quicken, there are no real alternatives. Moneydance doesn't even come close as far as I was concerned. I'd love to use GnuCash if it worked on something besides Linux.

    2. Re:Stoneage? by willwarner · · Score: 1

      Not that Sweden doesn't have various technological edges over the US, but this is a cultural and legal matter instead. The banking industry is more separate from the government here than in Sweden, and privacy is a bigger deal, because USians are historically wary of large institutions amassing power. Swedes are fairly comfortable with a larger, more paternalist government. The net result, as far as I can see, is that Americans struggle through bureaucracy that can be stiflingly ill-designed, and avaricious as in this case; whereas the Swedes have to contend with the occasional slip-up that can delete someone's bank account a bit more easily.

    3. Re:Stoneage? by wertarbyte · · Score: 1

      We just connect to the web and use a small code generator to log into our bank.

      I used to do that as well, but I switched to GnuCash and HBCI for various reasons: With those webinterfaces, you can just manage the money on one Girokonto (I think "checking account" would be similar, but no the same) at a time. GnuCash can manage all your finances, creating nice report and statistics where your money resides, where it omes from, and where it goes. Syncing your bank account with the software on your PC is just one small part of the puzzle, I enjoy managing my personal finances with an advanced software like GnuCash. Check here for a tour of GnuCash features.

      --
      Life is just nature's way of keeping meat fresh.
    4. Re:Stoneage? by srNeu · · Score: 1

      Actually, we have online banking, application based banking as well as phone banking. I find the application based more powerful to categorize spending, build budgets, track spending habits, integrate with federal and state tax packages, etc. It also allows downloads of multiple accounts like savings, checking, credit cards, etc. into a single package with one click. This type of functionality gives me a quick net worth and cross account charting without having to log into 4-5 sites everyday. If all I was doing was paying bills, then online or direct transfer would be the right call.

      I can't speak for how the American banks stack up with European banks, but I can do everything I need plus a lot of crap I don't with Quicken. I don't think the desire for more functionality and a single front-end interface necessarily translates into assuming the American banking system is a fairly bit behind those in use in other parts of the world.

    5. Re:Stoneage? by PhoenixFlare · · Score: 1

      We just connect to the web and use a small code generator to log into our bank. Well inside its just a matter of paying the bills and be done with it. All transactions is saved and can be viewed online. The need for an application eludes me so please enligth us non Americans.

      I (in the US) do exactly the same as you do. I log into my bank's web system for free, whereupon I can look at all my transactions back to when I opened the account, see images of (some) checks i've paid people with, pay bills with no additional fees, transfer cash between accounts, etc.

      What does quicken/MS Money do and why are they needed?

      Financial management, which is quite a bit more involved than what you seem to be doing with your country's system.

      I'm sorry if i'm just in a bad mood today, but there's a ton of freely available information on exactly what you can do with those two programs - why not spend 5 minutes looking at some of it before you make baseless posts like this?

      Am i wrong in assuming the American banking system is a fairly bit behind those in use in other parts of the world?

      Behind? Ahead? I don't really think so, at least from what you've said and the other Swedes I know.

      So yes, I do think you're wrong. As someone's already said, the relationship between government and the banking industry is just rather different here than it is in your country.

  49. Dumbass by adolfojp · · Score: 1

    "when you buy software that's dependent on a for-profit company to keep working, what do you expect?"

    I write code for a living, but unlike Quicken I have work ethics.

    Cheers,
    Adolfo

  50. Get a better bank by akmolloy · · Score: 1

    We switched to USAA for all of our banking about 3 years ago and it's been great. They just sent us a new Quicken CD in the mail free of charge. I'm guessing they didn't want to hassle with forcing people to upgrade. Free Quicken,1% cash back on all of our purchases with our Debit Mstercard, and no ATM fees makes it nice.

  51. Re:An agrarian view about Intuits upgrade mechanis by SilverspurG · · Score: 0, Offtopic

    you've been trolled

    I'm bored enough to eat trolls.

    Enjoy looking like an idiot already?

    What's that? Is that a little girl I hear? You hear that whining Ace? What happened to mister big mouth?

    --
    fast as fast can be. you'll never catch me.
  52. implausible indignation by willwarner · · Score: 1

    "Why the BoingBoing submitter and Mr. Doctorow are so upset about this I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?"

    You really expect most users to understand that, despite the fact that it hasn't happened in any visible, widespread way yet? You must be shitting me.

    Besides, proprietary competitors (TaxCut, MS Money, Moneydance) are quite capable of competing by building a reputation for long-term support.

    Intuit is unusually sleazy; remember the TurboTax activation debacle.

  53. Relying on a for-profit company? by crow23 · · Score: 2, Interesting

    And since when has software not relied on a for-profit company? I use a mix of F/OSS and proprietary software. My rule is that I use whatever gives me the best result for my money (considering the value of my time+cost of software).

    Personally, since it was already installed on my machine Windows XP Pro works fine for me. I've tried Linux several times. I have a degree in Electrical Engineering and it still requires more time to figure out than I care to put into it. If I have to put more than a couple of hours of effort into setting it up/using it/learning the other software it's NOT cost-effective for me to install. I'm better off buying proprietary software like Windows XP that I think works better out of the box than Linux. (Disclaimer: that was a personal opinion, I respect other's different opinions on the issue.)

    On ther other hand, Firefox is great, it's free, and it was initially supported by a for-profit company, Netscape, releasing some source code and opening it up. The Linux distributors, Red Hat et al, provide some support (albeit indirectly) to Linux. If they weren't able to make a buck on Linux, it'd be a different piece of software today. So even free software gets some support from for-profit companies.

    Until F/OSS software applications provide the same kind of reliability/usability as proprietary software then I will to continue to evaluate each piece of software on it's merits, not just on the fact I save a few bucks and have the "comfort" of knowing I can modify it if I need to.

  54. Utter rubbish by Anonymous Coward · · Score: 0

    when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    What utter rubbish. So open source companies are not "for-profit"? Get real. Of course they are "for-profit", how else can they pay the salaries, business expenses and the like?

    Intuit's behaviour stinks - those customers purchased functioning software - to have it later disabled, is in my view, a theft of functionality and should result in criminal prosecution.

  55. Re:Alternatives by tomhudson · · Score: 3, Interesting
    You also have the alternative to call them (Intuit) on this new policy and demand a refund of the price you paid for your product. This is a new policy that they re trying to apply retroactively, which you did not agree to when you bought the product:
    As of April 19th, 2005, in accordance with the Quicken sunset policy, Online Services1 and Live Technical Support2 will no longer be available for Quicken 2001 and 2002 users.
    If this wasn't a new policy, they wouldn't have to be doing it for 2 years worth of products (since 2001 would have been EOL'ed last year).

    This is consumer fraud at its worst. My guess is Intuit is in a cash squeeze and needs to raise some $$$ fast.

    We're going to see the same thing in a few years when Microsoft starts refusing to issue activation keys when you reinstall XP because it too will be EOL'ed.

  56. Cross-platform alternate - mvelopes by alt-j · · Score: 0

    I use browser-based http://www.mvelopes.com/.
    It's subscription based, but runs on Linux, Windows and MacOS.
    Budgeting is its strong point instead of after-the-fact expense tracking like Quicken.

    1. Re:Cross-platform alternate - mvelopes by pkiguruman · · Score: 3, Funny

      Does it work with lynx?

  57. the upgrade is free by gonk · · Score: 2, Interesting

    Yes, over time, a company or a project has to move forward. Sometimes that leaves older versions out in the dark.

    In this case, there is no evil plot. The upgrade to Quicken 2005 is free. They should have mailed you a CD. If they haven't, there is a very obvious way to contact Intuit; from the Quicken Bill Pay home page:

    "To continue accessing your account, you must install your free copy of Quicken 2005 Premier* and upgrade to the improved Quicken Bill Pay.

    [filling removed by me]

    * If you have not received or have misplaced the new software we sent you, and/or the letter that came with it, please call us toll-free at 1-877-486-8844 for further instructions.

    robert

    1. Re:the upgrade is free by Legion303 · · Score: 1

      Someone please mod the parent up to +5 informative so we can stop the idiotic whining here.

  58. Inituit pulls this with Quickbooks also by starfire-1 · · Score: 1

    I had a similar experience with Quickbooks and their payroll service. It's bad enough that Intuit wants $200 a year to download some tax tables into Quickbooks (especially if you are your only employee), but the payroll service will not work if the version of Quickbooks is over 3 years old.

    And just to annoy me more, I recently upgraded from Quickbooks 2002 to 2005 by purchasing a copy at Sam's Club, expecting a $100 rebate and I found out after the fact that Sams Club does not "participate" in the rebate program despite this phrase on intuits rebate web site.

    Upgrader Rebates from ANY Retail store such as Best Buy, Circuit City, CompUSA, Costco, Fry's Electronics, Office Depot, OfficeMax, Staples, etc.

    I've already submitted a complaint to the BBB. Intuit has surpassed even Micro$oft in push upgrading, in my opinion.

    1. Re:Inituit pulls this with Quickbooks also by snilloc · · Score: 1
      I was more or less forced to buy Quickbooks Pro 2004 for our family business, though if I had been adamant I probably could have avoided it, but I didn't know how bad the software was. I have to say I have been terribly disappointed in the flexibility of the software. As I read the manual I am continually discovering that certain features just don't quite fit aspects of our business. The manual says things like "if your business requires X, then you will probably not be able to use this feature." If I was any kind of programmer I could probably write a custom app that would work much better.

      There are two payroll employees right now (the partners use a "draw"), and the payroll has been done on paper for 18 years. Forcing it into QB was not going to happen, and especially not if I'm going to have to pay and be locked-in. I'll just let them do it on paper like they always have, and how they understand it.

    2. Re:Inituit pulls this with Quickbooks also by Tripster · · Score: 1

      I dropped Quickbooks as well, I did use it for payroll for about 18 months but once I turned everything over to an accountant who was going to be doing her stuff in Simply Accounting I decided I didn't need to pay twice for the same thing.

      Also, Quickbooks seems to have miscalculated owing taxes, at least one paycheque seems to have been in the wrong year. It resulted in an overpayment one year and a shortage the next, of course with the government if I hadn't called to correct this they expected me to pay the shortage while not giving credit for the overpayment.

    3. Re:Inituit pulls this with Quickbooks also by Anonymous Coward · · Score: 0

      I've just been dealing with the same issue, thanks to similar discussions at Ed Foster's Gripelog [gripe2ed.com]. After weeks of research, I've have reluctantly decided to go with MYOB 2005 [www.myob.com/us/]. They have their quirks, and I'm going to end up spending just about as much money to get support, tax tables, and such, but at least I know what I'm getting into. MYOB does have some nice features, and although it's not as polished as QB, it'll do the job. But boy, here's another reason that small businesses fail -- it costs a ton to run a one-person payroll.

  59. Irrelevant issue by azaris · · Score: 1

    Let's see, Quicken 2005 Deluxe goes for $49.95 at their website. If the full Quicken service is available only for two years after this version has come out, that makes it out to roughly $25/year.

    Isn't that kind of a cheap price for a software+service that apparently many people need to manage their finances? If the transactions really pass through Quicken's servers then they will incur some costs and will of course want their customers to pay for this service. On the side you get the latest version of their software.

    Freedom in software is all fine and good, but I don't think simply being cheap and wanting everything for no cost is a good reason to push OSS solutions to every problem. Financial connections are one aspect of software where free solutions are pretty hard to accomplish since the banks won't co-operate with small players and the overhead of running a large financial software network between banks, insurers, brokers, investment houses etc. will cost real money.

    1. Re:Irrelevant issue by Ph33r+th3+g(O)at · · Score: 1

      If they want to charge $25/year, they need to advertise Quicken as a service that costs $25/year. What they have done is a bait-and-switch: they sold a perpetual right to use, then yanked that right by remotely disabling features in a product. I hope Intuit's soon sees the blunt end of a class action lawsuit and that the lawyers rape them like they're raping their customers.

      --
      I too have felt the cold finger of injustice.
    2. Re:Irrelevant issue by azaris · · Score: 1

      What they have done is a bait-and-switch: they sold a perpetual right to use, then yanked that right by remotely disabling features in a product.

      If you think you can buy a cheapo-software in 2002 and expect any company to keep adding services and features to it until perpetuity without you ever paying another dime to them, I've got a bridge to sell you.

      Like you and all the "OMG its like M$ remotly disbled slotaire cos u didnt pay inuit is teh suck!!!!!1" -crowd missed, the feature being disabled actively depends on Intuit's servers delivering the transactions. I agree their marketing and pricing information definitely needs an overview but I don't think it's meaningful to scream about a company discontinuing support for a feature that you are using for free but which costs them money. It's not much different from discontinuing free phone support for old products.

      Remember the mantra: "Don't charge for the software, charge for the service."

    3. Re:Irrelevant issue by Ph33r+th3+g(O)at · · Score: 1

      So you're saying that the customer having been gullible enough to believe Intuit was actually selling what they said the were was the customer's fault? Thanks for clearing that up.

      --
      I too have felt the cold finger of injustice.
    4. Re:Irrelevant issue by azaris · · Score: 2, Informative

      From the Quicken Software License Agreement:

      Your access may be limited from time to time, depending on the service provided by your internet service provider or your financial institution or other third party. You may be billed for these Online Services by your financial institution or other third party, not Intuit, and such financial institution or other third party may have its own service agreement which will govern the Online Services it provides. You agree to be responsible for all telephone charges associated with your Internet and Online Service usage. You may be required to register with Intuit or a third party in order to use Online Services. Your use of Online Services may be subject to additional terms and conditions. All Online Services are subject to change.

      I see no mention of "perpetual use" there.

    5. Re:Irrelevant issue by Ph33r+th3+g(O)at · · Score: 1

      So once again, the customer is blamed for making a reasonable assumption that's buried in a EULA no one reads.

      --
      I too have felt the cold finger of injustice.
    6. Re:Irrelevant issue by will_die · · Score: 1

      I went with getting quicken 2004 for under $15 after shipping.
      I figure this will last for 2 more years, and by then maybe ms-money or some other will have wisened up and I will switch to them.

  60. Nothing for the Mac and have done it before by Balthisar · · Score: 1

    For us Mac users, there's just no substitute for Quicken -- not even MS-Money, and no, I'm not going to boot into Virtual PC for something so stupid.

    Intuit started me on this obsolesence track back in 1999, when they forced me to upgrade. At the time, it kind of made sense, though -- they took away the dial-up aspects of downloading data. There was not really any sense in preserving it with internet access everywhere.

    --
    --Jim (me)
    1. Re:Nothing for the Mac and have done it before by hawaiian717 · · Score: 1

      I remember the 1999 upgrade. We were using Quicken SE at the time, and IIRC, there were Y2k issues that needed to be fixed. Intuit gave us the choice of a free copy of Quicken 98 Deluxe, or a discounted price on Quicken 2000. We went for the free Quicken 98.

      --
      End of Line.
  61. Re:An agrarian view about Intuits upgrade mechanis by Anonymous Coward · · Score: 0

    Hey, Clueless:

    1) FreeBSD doesn't use GPL. It uses the BSD License.
    2) You can incorporate it into any software as long as you give credit where its due.
    3) Do you research and stop posting off topic.

  62. Depends if people were told? by t_allardyce · · Score: 1

    Pretty simple: If you buy some software (in the UK anyway) i.e. in a shop and you are not expressly and clearly told before purchasing that certain features maybe disabled then they've broken the law. AFAIK, (& ANAL) click-through EULAs don't let them off the hook. Otherwise you're out of luck, they have a profit to keep up and they're going to do it any legal way they can, thats called capitalism. If they do it illigally you can use capitalism too and sue them for every penny but most companies have better lawyers than you'll ever afford...

    --
    This comment does not represent the views or opinions of the user.
  63. Intuit EMail & Splash Screen by Snorpus · · Score: 1
    In both the email I received from Intuit this week, and in the splash screen that appeared when I launched Quicken 2001 this morning, it states that support is being ended April 19th "in accordance with the Quicken sunset policy."

  64. Disabeling older versions by JavaBear · · Score: 1

    When dealing with older versions:
    End of support, I can accept
    End of updates (free or paid for), I can accept
    Disabeling features in an otherwise legally purchaced and paid for version to force an update ?
    That I have problems with...

    How would people react if MS disabled all networking, the ability to display resolutions above VGA or printing on Windows versions older than W2K instead of just stopping support on them ?

    Not very well I suppose !

  65. Cracking the version checking? by Balthisar · · Score: 1

    Has anyone ever really cracked the protocol that Quicken uses to talk to the bank? Here are a couple of good reasons I ask:

    The Windows version works with every bank that supports Quicken. I, as a Mac user, don't have that choice; only certain of the financial institutions work with the Mac version. So for BankOne I'm okay, but for my Ford Money Market I'm stuck downloading stupid little files and importing them (or doing it by hand). There's no technical reason that the Windows and Mac versions have any different.

    Likewise, there's no technical reason that Quicken 2002 couldn't continue to talk to the bank. Somewhere there's a stupid little bit in the protocol headers that say "hey, I'm the Mac version" or "hey, I'm Quicken 2002" -- and it's the bank's software that rejects the transaction.

    So, c'mon crackers? If you can defeat virtual every copy protection known to man, you can figure out how to defeat version checking in Quicken, right?

    --
    --Jim (me)
    1. Re:Cracking the version checking? by TykeClone · · Score: 1
      Quicken 2002 can and will continue to talk to the bank. Quicken 2005 will not, unless the bank purchases the new protocol from Intuit.

      They collecting from both ends - the consumer and the bank - with this gambit.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  66. But will I have to upgrade my pirated version? by Anonymous Coward · · Score: 0

    My pirated version of 2002 treats me just fine. I don't really want to have to upgrade to a pirated version of 2005... what a hassle. Damn Quicken and their evil spawn.

  67. Quicken 2005 comes with the Mac mini by L0C0loco · · Score: 1

    Well, I was happy that the latest version of Quicken is coming with the Mac mini I ordered, but now I'm not so sure I want to support Quicken. While this Sunsetting pretty much sucks, they do have costs associated with the some of the services. Are those upset by this move willing to pay an annual fee to use their old software? Isn't this really a reason to rent software in some instances?

    A few vocal folks talk about the virtues of free (as in speech) software, but most of only care about the free (as in beer) aspects of it. This is pervasive in the US. That is why we have outsourcing, Walmart, a huge trade deficit, and a crappy job market. Everyone expects a free lunch. I am no different and maybe one day I'll wake up and realize the the folly of my ways.

    --
    -- Instant Karma's gonna get you! [320848 = 2*2*2*2*11*1823]
    1. Re:Quicken 2005 comes with the Mac mini by dhartshorn · · Score: 1

      When 2005 has been sunsetted, trot on over to eBay and pick up 2008 for $5.

  68. Re:Factoid by motek · · Score: 1

    Actually, it was the other way around. The junkyard guy was suing CIBC to make the stop faxing the stuff!

    -m-

    --
    I would like to die like my grandfather did - sleeping. And not screaming in terror, like his passengers.
  69. Re:MOD RACIST PARENT DOWN by Bendy+Chief · · Score: 4, Informative

    "Yellow journalism" refers to the use of yellow ink in the printing of an old sensationalist newspaper, The New York World.

    It was brought to the pinnacle of sleaziness by William Randolph Hearst, who used his empire to destroy the hemp industry, foster anti-immigrant sentiment, and commit numerous other evils.

    I realize it sounds racist, but it ain't.

  70. Die Intuit Die! by spiritraveller · · Score: 2, Insightful
    Retirement of Online Services for older versions of Quicken

    In an ongoing effort to provide reliable high-quality products and services, Intuit periodically retires (also known as "sunsets") older versions of Quicken, thereby discontinuing Online Services & Live Technical Support for these versions.

    Under this policy, the most current version of Quicken (currently Quicken 2005), plus the prior two versions, will be supported, subject to certain exceptions. Sunsetting older versions of Quicken allows us to focus resources on enhancing our products and providing support for more current versions, which are used by the vast majority of Quicken customers. The result: a better customer experience for millions of Quicken users.

    They're making it sound like some sort of political decision... "for the greater good!"

    What a bunch of assholes. You're a business. You sold a product. Now you're trying to take it back by disabling features that people have already paid for. You just can't polish that kind of turd.

    I have Quicken 2005 (bought before I knew about this crap). And it no longer supports importing QIFs from my credit union. I asked my credit union about it, and they said Intuit wants somewhere around $50,000 to enable the new format.

    Intuit needs to die.

  71. The new version is slower and has more ads by dloyer · · Score: 1
    The same thing happened to me last year.

    I was forced to upgrade and found that the new version sucked.

    It takes forever to start. It nags to join "Quicken Online" and is covered with ads and menu items for other products.

    Many of the reports are harder to find, and there is absolutly no new useful functionality. They just moved some menu items around to make room for links to unwanted products.

    Another case sad case of a once great company taken over by marketing drones that just finds new ways to rape their users.

  72. Firewall it! by oogoliegoogolie · · Score: 2, Interesting

    Yes, I've known that for a while, every time you perform an online transaction, even a statment download initiated from your banks website, quicken always connects to intuit, but you can block quicken from connecting to intuit.com if you use a personal firewall, and still dnload your transactions. When you attempt to download your transactions to Quicken, the fw pops up a notice that quicken wants to connect to some intuit.com website, eventhough I am connecting to my bank instead, and do I want to continue. I click NO and the transactions are still downloaded.

    1. Re:Firewall it! by L0C0loco · · Score: 1

      This is a very interesting thing to test. I have a firewall and can test this, but many others do not. I would imagine that most folks could modify a hosts file to achieve the same effect if they knew what hosts were being contacted and if they were not using numerical ip addresses. Does anyone know what Quicken/Intuit hosts are being contacted during the transaction download process?

      --
      -- Instant Karma's gonna get you! [320848 = 2*2*2*2*11*1823]
    2. Re:Firewall it! by Fezmid · · Score: 1

      Another poster mentioned these three addresses and suggested modifying /etc/hosts (or lmhosts):

      127.0.0.1 ofx-prod-brand.intuit.com,
      127.0.0.1 ofx-prod-fiusage.intuit.com
      127.0.0.1 ofx-prod-cuusage.intuit.com

      Can't vouch on whether it works or not, but if so, that'd be great news.

  73. Isn't Intuit going to be pushing tax software now? by Anonymous Coward · · Score: 0

    My memory sucks, but isn't Intuit the evil corp behind the tax software digital restrictions management fiaSCO several (2 or 3?) years ago? Where they locked out processing of more than one return, and at the same time locked out access to tax info and previous returns except for printing, and screwed up installs through the drm software?

    If this is the same company, I'm guessing they are going to miss their quarterly numbers BIG time. Because for them to do this just before tax season, when they depend on good will and word of mouth, and sites like this to sell their products at critical buying times (this is their Christmas season), they would have to be either extremely stupid, or facing numbers so bad that they are doing something radical so they can point to it to soothe their shareholders somewhat.

    My guess would be extremely stupid.

    You know what to do. This tax season, remember the stunt they pulled 2-3 years ago (again, if it was them) with digital restrictions management, keep in mind the stunt they are pulling now with Quicken, and vote with your wallets. That's the only thing a company like Intuit understands. Money. Spend yours elsewhere. And let them know about it. Don't throw out the letters urging you to upgrade, print why you aren't upgrading on them (drm, Quicken stunt), and mail the letter back to them.

    At least when you do your taxes this year, you can get a little satisfaction while doing them, instead of grief over what you are paying in taxes. It's a good distraction. You're sticking it to Intuit after they tried sticking it to you, while Uncle Sam sticks it to you as usual.

  74. Free market by LoveTruthBeauty · · Score: 1
    I love open source, and know all about the pitfalls of capitalism, however I've got to point out that dodgey business practices as described here are not the inevitable outcome of a free market. Customers are not (all) stupid. They will eventually take their custom to a more reputable vendor.

    Quicken has been treating their customers with disdain for some time now. I suspect this latest move is a desperate ploy to make up for the profit it is losing because of alienated customers voting with their feet. Ironic.

    --
    Which nations do you trust to use nuclear weapons responsibly?
  75. No, the CAN do that by Anonymous Coward · · Score: 0

    they just *choose* not to do so.

  76. Racist? You're an idiot. by Anonymous Coward · · Score: 0

    The term yellow journalism has nothing to do with race. And frankly you have nothing to do with intelligence.

  77. Pay for software vs. Pay for service by Fished · · Score: 1
    The real problem here is that Intuit's (and Microsoft's, for that matter) business model doesn't reflect reality, and hasn't for years. It used to be that, when you bought Quicken, you were buying a program to manage your finances - and that was it. While there were a few add-on services (like they would sell you computer checks) you were really paying for the software.

    Since the nineties, however, they've started bundling more and more web-based services into their products, ostensibly for "free." In reality, of course, you're paying for these by purchasing the software, but they are nonetheless services, not software. In this case, Quicken has decided to stop providing a service for software that's over 3 years old, presumably because they need another cash infusion to support the service.

    This could all be fixed pretty easily if they were charging for what they're really doing, instead of giving you something 'free' that's really bundled into the software price. Instead of selling the software and giving away the services, Intuit should sell the services and give away the software. This would mean that poster had no basis for complaint, since he could upgrade his software for free and continue paying for the service as he always had.

    --
    "He who would learn astronomy, and other recondite arts, let him go elsewhere. " -- John Calvin, commenting on Genesis 1
  78. Stopped using Quicken ages ago. by Ph33r+th3+g(O)at · · Score: 1

    Why on earth would I pay for in-program spam and hand over my financial data to a company that has proven it holds contempt for its customers?

    --
    I too have felt the cold finger of injustice.
  79. But, you are trusting a company you don't trust. by Futurepower(R) · · Score: 0


    "I ended up buying quicken 2K4 for about $5-10 mail-order."

    Yes, but do you want a company you don't trust to have control over your finances?

    It's tax time. Intuit sells TurboTax. Do you want a company you don't trust to have complete control over your tax records?

  80. Re:MOD RACIST PARENT DOWN by Anonymous Coward · · Score: 0

    This is the same kind of knee-jerk political correctness that got a man unjustly fired for using the word "niggardly".

    You, sir, are an asian-australian that is too easily offended and too little motivated to study the language you (mis)use!

    BTW, I apologize in advance to any joints that I might have offended by using the derogatory term "knee-jerk".

  81. money by Anonymous Coward · · Score: 0

    I cannot belive a company is trying to make! What a bunch of bastards.

  82. Maybe there is bs but this is why I switched by 6800 · · Score: 1
    For taxes, I switched to H&R Block's stuff the year intuit added the dreaded copy protect that was extremly invasive of the host pc. H&R Block, bless there hearts, had just add the new feature to read turbo-tax's prior year data :-). Now that is a wonderful example of serendipity!

    Intuit 'repented' and removed the copy protection but I was much happier with H&R Blocks stuff because of function, usability and company trustability.

    1. Re:Maybe there is bs but this is why I switched by classicvw · · Score: 1

      H&R Block is not much better that Intuit. I am a Managing Your Money user from way back at Version 4.0. H&R Block bought it at about version 9.0 and then completely dropped it at version 12. Now, I have all my records in their format, clear back into the early '90's, and can't do a thing with them, except print them out to hard copy.

  83. Interesting rhetoric... by __aagujc9792 · · Score: 1

    Your use of confident assertion as a persuasive technique is outstanding. For an approach to the issue involving reason, see: http://www.economist.com/displaystory.cfm?story_id =3555212

    1. Re:Interesting rhetoric... by Anonymous Coward · · Score: 0

      Oddly enough, after reading the first 1/3 of the article on the "success" of the CSR movement, the next third on how the "winners" are disappointed in their prize, and the last third on how even though CSR may have been overhyped there are still ethical responsibilities for business managers to deal with and no shortage of breaches of those ethics in common practice, I have no idea what you're trying to say aside from your attack on the grandparent's formal debating ability, since your source seems to indicate that you agree with the grandparent (perhaps not in such emotional terms) in that companies cannot be beholden to the almighty dollar alone.

  84. Credit Union! RE:what alternative do you have? by Tsu+Dho+Nimh · · Score: 1
    "allow you to pay your bills online like Quicken does what alternative do users have?"

    My credit union has a FREE bill-paying service on their website. Of course, CUs aren't beholden to stockholders and a Board of directorsd to make a profit - they prefer working for the good of their members and making enough profit to pay staff and interest.

  85. Read the fine print by tenor_clef · · Score: 1

    From the Quicken Canada website, regarding their latest version of Quicken (XG 2005, $99.95 CAD):

    Only online services expire three years after initial activation; you can continue to use the product without downloading capabilities. Once online services have expired, you will need to purchase a more current version of Quicken to continue to use online services.

    Yes, thanks so much for only disabling one of the most useful features in the product.

  86. You really are communists after all by Anonymous Coward · · Score: 0

    "I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?"

    You guys really are fucking communists. The more I read this site the more I realize how fanatically ultra-leftist many of you are. Leave America in your hands and we'd be Cuba in 20 years.

    Get with the program. Marxism was a dud, dudes.

  87. Please now.. by vmfedor · · Score: 1
    What did that little blurb at the end of the news post have anything at all to do with the news itself? I for one am getting really sick of posters that have to add their little two cents at the end of everything.

    This isn't meant to be a troll by any means, but c'mon. Both open and closed source have their pros and cons so please let's stop writing things that are guaranteed to start flame wars.

    --

    I like my women how I like my sugar.. granulated.

  88. I found your comment helpful. by Futurepower(R) · · Score: 1


    I found your comment helpful. However, I read the Intuit announcement page, and, at a very minimum, Intuit has handled this situation very poorly.

    The core problem, it seems to me, is that the online banking software is extremely primitive. For example, when I last tested it, there was no unique serial number available from the banks and credit card companies for every transaction. So, it was possible to import a transaction twice.

    There should not have been a third party like Checkfree involved! Intuit has a long, long history of bad design decisions, it seems to me.

    1. Re:I found your comment helpful. by ScrewMaster · · Score: 1

      Actually, their software design has generally been pretty good from a user-interface point of view, it's their business decisions that have long been suspect. That product activation fiasco was a classic example. They aren't a monopoly, except perhaps in their own minds, and they should be more in touch with their customer base.

      --
      The higher the technology, the sharper that two-edged sword.
  89. Au Contraire by Anonymous Coward · · Score: 0

    Quicken 2004 runs very well on linux, via CrossOver Office. In fact, I use it for my finances. And it is quite nice.

  90. First TurboTax, and now this by Generic+Guy · · Score: 1
    I guess people have short memories. Intuit is the same company that provided all kinds of grief to its own TurboTax customers a couple years ago. This Quicken thing is even worse, as they are discontinuing (i.e. disallowing) you to even import data.

    I'm glad I've completely sworn off Intuit products.

    --
    { - Generic Guy - }
  91. $6 a month? I use everbank for free. by walterbyrd · · Score: 1

    I just download into spreadsheets. I don't use any financial software.

    1. Re:$6 a month? I use everbank for free. by rah1420 · · Score: 1

      It's $6 a month for my banking fee; that includes online bill pay up to -- gee, IDK -- I think 25 transactions. After that they nick you a few cents per transaction.

      The convenience is well worth it.

      I like KNBT because it's a click-and-mortar bank. Branches everywhere, ATMs everywhere, and a rather clueful web site.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
  92. Re:MOD RACIST PARENT DOWN by ScrewMaster · · Score: 1

    BTW, I apologize in advance to any joints that I might have offended by using the derogatory term "knee-jerk".

    I'm glad you said that, because all of my marijuana cigarettes were on the verge of being insulted by your remark.

    --
    The higher the technology, the sharper that two-edged sword.
  93. It's NOT just the Quicken Upgrade! by Tsu+Dho+Nimh · · Score: 2, Insightful
    Inevitably, the new software will require new versions of something it relies on, like MSIE or ActiveX ... and those will refuse to run unless the OS is upgraded ... and the OS will require newer hardware.

    So a $19 upgrade to Quicken can end up forcing the purchase of a $1000 new computer ... and some of your other software will have problems running in it so it needs to be upgraded too.

  94. Re:But, you are trusting a company you don't trust by jeffphil · · Score: 2, Informative

    Switch to TaxAct for taxes.

    I did last year after the DRM fiasco, and had no problems at all.

  95. Why is Quicken different from enterprise software? by The+Bastard · · Score: 1

    You know, for those of us who work for a living, this sunsetting isn't much of a shock. A lot of enterprise software is licensed for one or two years, with the license managed by FlexLM or a dongle (these god-foresaken things took a ten-year hiatus, but are showing up again). You don't pay the support fee, you don't use the software--period.

    So, what's the difference here? Well, Intuit is still allowing users to USE the software--just not do anything through their systems--compared to software just stopping at date:time in the FlexLM license key.

    Intuit has probably done the due dilligence, and decided that as a company, they would rather not spend resources supporting software developed 4.5 years ago, and sold 3.5 years ago. Overall, I don't blame them for doing it, though.

    Let's face it, a $50-75 retail product really only brings so much back to Intuit (say $35-45 or so; the rest is markup for the middlemen). Of that, so much is allocated to primarily FREE support and upgrades. (There is a $25/call for supporting those who don't RTFM.) Eventually, the flow of money from that product allocated for support dries up--for both support and upgrades--as sales decline, and the development resources are best placed on money-generating products (read, current or under-development).

    For all of you rabid OSS people out there, it's called running a for-profit business, which has a pretty dang good product. (Don't believe it's a good product? Look at who GnuCash is trying to emulate...QIF isn't Microsoft.)

  96. I must remember that! by exp(pi*sqrt(163)) · · Score: 1

    Next time I buy software I'll make sure I only use a product from a for-loss company. That way I'm guaranteed the software will work for years to come.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
  97. US banks? by payndz · · Score: 1
    I never paid much attention to programs like Quicken, Money or whatever because my personal finances have so far been simple enough not to need them. (I may reconsider that now I'm self-employed and actually have to do my own taxes...)

    But after reading the posts here about exactly what people in the States use Quicken for (primarily online bill-paying rather than using cheques... er, 'checks') I have to ask - is there no equivalent in the US of the UK's Direct Debit system, whereby the banks themselves automatically pay your bills on a set date from your account, usually free of charge?

    --
    You must think in Russian.
    1. Re:US banks? by bluGill · · Score: 1

      There is. Some banks charge for it, but that isn't really significant. Many companies will set things up automatically at no cost even if the bank won't.

      Most people in the US have more than one bank. (often his and hers, also small companies only direct deposit into one bank) Then there is your stock broker, IRA account, 401k. Often several of each. After the stock market crash of 1929 it became illegal for banks to handle things like insurance and stocks. (I'm not sure what the exact laws are)

      If you use just one bank for everything, there is no problem with your plan. If you have several banks you want something that lets you pay from different banks depending on where the money is.

      Note that the big deal is not automatic payment. Those who just want auto-payment sign up with the bank. The big deal is tracking everything. If your finances are simple (one bank, few bills) you wouldn't use this anyway. When your situation is more complex the online solutions fall short.

  98. Michael is correct... by rdean400 · · Score: 1

    This is similar to releasing new formats for word processors and not backporting the changes to older versions. For example, Microsoft didn't backport their Word 2003 format to Word 5.

    As a for-profit company, Intuit can't make a business case for backporting new online protocols back to Quicken 2001/2002, especially when they are a market leader in Microsoft's crosshairs and new versions of Quicken can be had pretty cheaply.

  99. Re:Alternatives by matastas · · Score: 2, Insightful

    Whoa, whoa. Hold up there, Tex. This is not consumer fraud in the slightest. This is product management at its core.

    I do this stuff for a living. And I've never sold a product to a customer and given them an end-of-life (EOL) schedule at the same time. It doesn't work that way, mainly because you're never exactly sure when your EOL date needs to be. Sure, you have some guesses, but often they're wrong.

    Very good reasons for product EOL are declining demand and support/maintenance costs. Tech. support and software maintenance cost real money, and if a company is seeing usage of a product drop off, why support it? Tell your user base, 'listen, you got 4 years out of a $50 product, that's pretty good. Upgrade for a discount and let's get you on something modern that makes both of our lives easier. If not, hey, good luck.'

    Companies are not obligated to support/deliver product in perpetuam, else they'd be flat-ass broke. It's not fraud: trust me, there's enough legalese, and this is a common-enough and accepted practice, that it's perfectly legal. Do open-source developers support 10-year-old code builds, when modern stuff is better and more popular?

    And yes, MS will eventually drop support on XP, when the time is appropriate for them. Just like they did Win95 and WFW. 'course, at that point, they may stop checking authentication on older SW, as the market will ensure that you upgrade to support new software/hardware. Who knows.

  100. Re:Alternatives by purple_cobra · · Score: 1

    Don't know about a 'cash squeeze', but Quicken will be canned here in the UK as of 31/01/05, while support for the application is being discontinued as of 31/01/06. Could be that they're buckling down to ride-out a storm, I suppose.

  101. Re:MOD RACIST PARENT DOWN by Anonymous Coward · · Score: 1, Informative

    Half right; it does refer to the W.R. Hearst-style of imperial, pandering journalism, but it does not originate from the color of ink used, but rather because of the war between Hearst's and Pulitzer's papers over 'The Yellow Kid', the first popular comic strip.

    http://www.google.com/search?hl=en&lr=&q=%22yell ow +kid%22+%22yellow+journalism%22&btnG=Search

  102. Parent Assumption Wrong, Article Correct (gasp) by Somegeek · · Score: 4, Informative
    Please mod parent -1 Self Important, Would Rather Post Than Read.

    Here is a the link, (from the article quoted in the Michael's story), to the Intuit statement:

    http://www.intuit.com/support/quicken/sunset/

    where Intuit states (amidst the spin doctoring):

    "As of April 19th, 2005, in accordance with the Quicken sunset policy, Online Services1 and Live Technical Support2 will no longer be available for Quicken 2001 and 2002 users. These services include online bill pay; downloading financial data from your bank, credit union, credit card, brokerage, 401(k) or mutual fund accounts; downloading stock quotes, news headlines and other financial information into Quicken; uploading portfolio information from Quicken to Quicken.com; and access to the investing features on Quicken.com including portfolio tracking, any watch lists you have created, One-Click Scorecard(TM), Stock Evaluator and Mutual Fund Evaluator. To continue using these services and maintain access to live technical support from an Intuit representative, you will need to upgrade."
    --
    And as you tread the halls of sanity, You feel so glad to be, Unable to go beyond. I have a message, From another time..
    1. Re:Parent Assumption Wrong, Article Correct (gasp) by Thing+1 · · Score: 4, Insightful
      I am a Quicken 2000 user. My online services were turned off a year ago.

      I will give them not one more cent of my hard-earned money. I started with Quicken back before they used years as version numbers, and bought 5 or 6 upgrades. 2000 was "good enough" although they didn't easily handle put/call options.

      But after last year, FUCK THEM! And they didn't even learn from it, I mean, it's not like my packets between me and my bank have to go through Intuit's servers and thus they have costs that they want to keep down by turning off my ability to communicate with my bank.

      This is a money grab, pure and simple, one that I had to deal with last year and never will again.

      --
      I feel fantastic, and I'm still alive.
    2. Re:Parent Assumption Wrong, Article Correct (gasp) by Anonymous Coward · · Score: 0

      I'm still sticking with Quicken 98. I don't use any of the online features except stock quote download and it still works despite the sunset of Q98 last year. I don't like most of the online features in newer versions. I do not want to upload all my financial information like porfolio to quicken's website just to have portfolio or retirement analysis.

      Intuit kept removing features that are in 98 like home inventory, retirement analysis, networth analysis and moving a lot of those features on-line. Then as a big deal for upgrades started adding them back. Quicken has bugs they never have fixed, like the handling of stock lot splits and how to handle commission, e.g. when you buy a big lot and sell as two separate lots, first lot is treated correctly, second lot has whole commission again, not split! Quicken 2004 on Mac OS X has such easily apparent bugs as when you plot networth at yearly interval the bottom axis of graph has "12/31" for each year bar!

      I think there should be a class action suit or FTC investigation for deceptive business practices. Intiut should be required to disclose their sunset policy to all new buyers in all their avertising. "WARNING: This products on-line features will be turned off in two to three years." When they see what would happen to sales then perhaps they would have a better support policy.

    3. Re:Parent Assumption Wrong, Article Correct (gasp) by cHiphead · · Score: 1

      My question is what are you using now? I had Q2000 but my new laptop came with a free copy of Q2004 so I didnt even notice the sunset issue since i switched. Quicken will not be receiving any more of my business, and I will not ever recommend Q to my small biz clients again.

      Cheers.

      --

      This is my sig. There are many like it, but this one is mine.
    4. Re:Parent Assumption Wrong, Article Correct (gasp) by ductormalef · · Score: 1

      I use 2000 also, but I never used any of the online banking options. Last year when the letter came informing me that they were discontinuing support, I was annoyed, but It didn't reall affect me.

      What I want to know is if anyone has noticed any major feature or usability enhancements from Quicken 2000 to 2005. Someone I work with just bought 2005, and it looks exactly the same. After I bought 2000, every year I would see the new version come out and wonder what revolution in the finance world required a new version every year.

      I agree that this is just a lame ploy to bilk more money out of customers that will be too lazy to take action and switch to something else.

      --
      The Fat Man Walks Alone
    5. Re:Parent Assumption Wrong, Article Correct (gasp) by Sax+Maniac · · Score: 1

      My PC is somewhat old, I am literally afraid to upgrade to any new software, for fear of it simply becoming 10 times slower. Last thing I want is to install Q2005, and then discover I need to buy an entire new PC to go along with it.

      --
      I can explanate how to administrate your network. You must configurate and segmentate it, so it can computate.
    6. Re:Parent Assumption Wrong, Article Correct (gasp) by Anonymous Coward · · Score: 0

      I think you're overreacting. You know those people who get an Oracle database have to pay extra for more connections -- but it's not like Oracle has to do any extra work for more connections other than send a new license key. Same with comparable databases like DB2 and SQL Server.

      That's how the software business works. If you don't want to use it, then that's your choice.

  103. Don't use those features and you're fine by Anonymous Coward · · Score: 0

    Manually enter all your data, you lazy bastards, and then Intuit can't tell you when you have to upgrade.

    I think I've owned three versions of Quicken in my life. I upgraded from the first one to Quicken 2000 because my version had a Y2K issue. And I upgraded from 2000 to 2003 because I was moving to OS X from OS 9 and wanted a native version.

    I enter all my transactions in manually and don't give a flying fuck about Intuit prematurely sunsetting perfectly functional products-- they're not getting my money every year, ESPECIALLY when the Mac versions of Quicken don't have 100% complete feature parity with the Windows versions. Unless Intuit sends someone to my house to delete Quicken 2003 from my Mac and shatter my install CDs while I'm at work, I'm not upgrading it.

  104. Lighten up, Michael. by Slartibartfast · · Score: 1

    Yes, we know that Open Source, would alleviate this issue. That's one of the reasons we read Slashdot. But we don't really need to be beaten over the head with it -- believe it or not, proprietary software has its place, and I'll be glad to back that up with a full-fledged, fleshed-out argument, if you'd like. In the meantime, though... it's a nice day (here, at least ;-) -- go outside and enjoy it.

  105. Re:Alternatives by tomhudson · · Score: 1

    We're not talking about bug fixes here. We're talking about purposefully disabling features that work fine. That's fraud. And in some jurisdictions, it's also illegal. But what do they care - they're going down the tubes anyway.

  106. Not necessarily true. by Anonymous Coward · · Score: 0

    Quicken Bill Pay sent me a free copy of Quicken 2005 Premier to upgrade with. Unfortunately I use the Home & Business stuff, but they will sell you that for 9.95 if you call them. I would rather pay nothing, but the new version does have a couple of improvements, so I don't feel like I totally got the shaft. For the vast majority of Quicken Bill Pay customers though, this is a free software upgrade, and that is a good deal.

  107. Re:Alternatives by Technician · · Score: 1

    Just like they did Win95 and WFW

    The diffrence is Windows 95 when installed works just like it did when new. Same for Windows for Workgroups. Intuit's software no longer functions as it did new.. Online bill pay is broken. That should work between the bank and the end user. It should not be something Intuit gets in the middle of and act like the troll under the bridge. That's what the beef is. They broke it. It's not a case of them no longer supporting it.

    --
    The truth shall set you free!
  108. Online games by koreaman · · Score: 1

    In a lot of online-enabled games, like Starcraft, the license says that the company can revoke the online capabilities with a certain amount of notice (usually thirty days). Was one of these terms in Quicken's license? If it was, no reason to complain. If not, can people get a class-action suit together?

  109. Re:Alternatives by Julian352 · · Score: 2, Interesting

    The feature though is not a feature of software but a service that you've bought. They are not disabling any feature that does not require accessing their service. This is like saying that because I bought my browser, my favorite website must always be available for free.

    There's generally no expectation of such from any service-based outfit that has a one-time fee. In general you are required to maintain membership within the organization to be able to continue use their service. Even GPL only requires you to distribute the code for three years after your release and not in perpuity.

  110. fundamental quicken flaw by quakemeister · · Score: 1

    i am posting this because i too am not a fan of quickens tech support.

    i paid my quicken tax again for the 3rd time in about 6 years - quicken home & biz 2005. i need to track a bunch of consulting for different companies, as well as my wifes 'horse boarding' company (our horse + 2 friends horses).

    i need to create invoices in the business section and i like to make a PDF rather then a hardcopy and mail. all of our customers like to receive the invoice via email.

    i was shocked when i tried to print an invoice to a PDF and got an acrobat barf-error message. other reports and views print to PDF fine.

    i called tech support and the tech on the other side duplicated the problem. i then asked what can be done. he said nothing, that the developers wont listen to the tech support guys. i wrote several emails and sent them to as many different depts as i could, sales, Q&A, user feedback forms, etc.

    i eagerly awaited the next patch. when i downloaded it i noted that they said amongst other things that they had taken care of a number of printing issues. alas, the PDF problem still exists.
    http://www.adobeforums.com/cgi-bin/webx?50@1013.YO ggdEvZJo9.0@.3bb5d6c7/7!login=true
    (you have to log in but you can log in as guest)

    cliffs:
    modern version of quicken cant print to PDF
    tech support duplicates problem, intuit wont do anything

  111. Re:Alternatives by tomhudson · · Score: 1
    Nasty! And not just the UK. They're pulling out completely in more than half the countries they had a presence in

    http://www.intuit.com/international/

    Discontinued Software

    Intuit has discontinued software and technical support in the countries below. However, you can still register your software. Click a country for more information.
    • Argentina
    • Brazil
    • Chile
    • Colombia
    • Costa Rica
    • Denmark
    • Ecuador
    • France
    • Mexico
    • Netherlands
    • Spain
    • Sweden
    • Switzerland
    • Uruguay
    • Venezuela
    Seems to me that it's not just their software that is expiring, but the company as well.

    I smell law suits. After all, how likely is it that the product packaging said "Expires April 2005"?

  112. Exception by Anonymous Coward · · Score: 0

    With FOSS, anybody can pick it up or even fork it.

    That's a MAJOR difference there.

  113. Don't be a luddite by DigitalCrackPipe · · Score: 1

    when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    The software continues to work just fine, but certain services that interact with external parties stop working. Duh. Do you expect Intuit and the banks to support old protocols and ancient software forever?

    Computer users need to understand that the only time upgrades are absolutely never needed are in a standalone situation where no new software or functionality is needed. It costs money to interoperate with old software/hardware as well as new stuff. It costs money to update software. Even F/OSS costs time/money - it's just donated to the community.

    F/OSS would be succeptible to the same problem when old protocols cease to be supported by the banks. Sure, someone might update it, but you would still need a new version, just like with paid software.

    1. Re:Don't be a luddite by Mybrid · · Score: 1
      I agree somewhat but this isn't 1985 or even 1995 when standards and software protocols where changing at the speed of light.

      Do you expect Intuit and the banks to support old protocols and ancient software forever?

      That's a good question. My guess is that if the software companies don't get their act together sooner or later the Feds will step in and mandate a 10 year after market rule much as they have done with the automobile industry and for the same reasons.

      I guess the point is that the software industry has matured, if for no other reason than computing is so entrenched in the market place. Expectations 10 years ago don't apply to today and my opinion is that the software industry needs to wake up to the fact. However, there is so much money in planned obsolecence that the software barrons won't be able to stop themselves and eventually the government will need to act.

  114. Quicken security flaw by Anonymous Coward · · Score: 0

    Speaking of bug-ridden software, Quicken has a security flaw for people using shared computers. I tested this on Windows 2000. Try this:

    1. Log in Windows as an admin.
    2. Use Quicken, save your file in "My Documents".
    3. Log out.
    4. Log in as a non-admin user.
    5. Launch Quicken.
    6. Note in the "File" menu, the most-recently-used files are listed. Pick one.
    7. The file opens!!!

    Bleah. The non-admin user, who cannot get into the admin's "My Documents" folder, can nevertheless somehow open the Quicken file within that "My Documents" folder. Presumably it uses some cached version of the file stored in the Quicken folder.

  115. MS Money is NOT an alternative--it does this too! by Noksagt · · Score: 1
    Well, there's Microsoft Money!
    This is not an option if you want to retain all of your features. MS Money only lets you perform online banking for two years:
    First there is a new Internet Services Policy you must agree to. It starts out with "Microsoft® Money 2005 includes up to two (2) years of Internet-based Services. You will be able to use the Internet-based Services in Microsoft Money 2005 for a period of two (2) years from installation of the product or until September 1, 2007, whichever is earlier."
    **** In two years you can not perform online banking!!!
  116. Open Source would never do that! by leonbrooks · · Score: 1

    Instead, they'd link to fifteen gazillion different support libraries in at least four wildly different languages so that it takes one of the major distributions' packaging genius to get the thing to compile.

    Anyone who thinks I'm joking needs to sit down build GnuCash from scratch or to a lesser extent build a full-featured version of WINE or The GIMP.

    However, thanks in part to those same "unsung hero" packagers, a lot of systems including GnuCash are becoming more modular, so it's ever easier to compile just the bits you need - thus sidestepping some dependency issues.

    And... lest we forget: it is actually possible to build on wild disparity with FOSS. Seriously trying the same thing with such a shambles of disparate closed software would leave Sisyphus silent in awe.

    --
    Got time? Spend some of it coding or testing
  117. corporatist by Doc+Ruby · · Score: 0, Flamebait

    Another kneejerk from a corpratist whose .sig says "Don't just save the whales - collect the whole set" in every post. You're such a corporatist that you can't even conceive how a corporation can shut off network access to some features, to force an upgrade. Michael's insight into how likely is this scenario in any other network-reliant proprietary software is relevant, even if it's a quick take on an evident problem. "Sure there are some real issues..." bla bla bla. You have nothing but lip service to the global corporate welfare problem, but you've got plenty of bashing for a report on the global market leader in personal finance forcing more profits from already satisfied customers. Even if this turns out to be a mistake by a confused Intuit user, or a con by a phisher, when these scenarios are genuine you obviously reflexively side with the global corporation unilaterally cutting off the consumer. You better have a decent corporation to suck off, if you're going to prefer their company to humans.

    --

    --
    make install -not war

    1. Re:corporatist by Anonymous Coward · · Score: 0

      You really are a nut, eh?

    2. Re:corporatist by Doc+Ruby · · Score: 1

      Care to elaborate, Anonymous Coward? Or has your fascist reflex reduced to merely calling crazy anyone who says something you don't like?

      --

      --
      make install -not war

    3. Re:corporatist by Anonymous Coward · · Score: 0

      ePenis++

      You can flame on cluefully, or continue to do so like a moron. Would it surprise you that almost every business entity in the United States is a corporation of some kind? Unless you actually meant to lump Red Hat, ExxonMobil and the general store into one class of irresponsible corporate citizen for some unfathomable reason...

    4. Re:corporatist by Doc+Ruby · · Score: 1

      Would it surprise you that I own several corporations, and made a fortune off a multinational corporation that I started and co-owned? Corporations aren't the problem - they're just an easily abusable tool of bad people. Who are enabled by other bad people who apologize for them. Like the original poster. And you, obnoxious Anonymous simpleton Coward.

      --

      --
      make install -not war

    5. Re:corporatist by IgnoramusMaximus · · Score: 1
      and made a fortune off a multinational corporation that I started and co-owned?

      Lemme guess... Global Crossing? Gary, is that you?!

    6. Re:corporatist by PickyH3D · · Score: 2, Insightful
      Hypocrit.
      " make install -not war"
      There is a difference between what he said and what you are arguing. He clearly was complaining that Michael made such an extreme exaggeration; "one company is mean to its customers, so all companies must be mean!"

      You could easily follow that logic right into the open source world; not everyone is perfect and some people are downright ruthless.

      " Michael's insight into how likely is this scenario in any other network-reliant proprietary software is relevant, even if it's a quick take on an evident problem."
      I guess we see where Michael's possy of blind followers resides, which keeps his extremely biased postings on Slashdot's front page.

      As a side note, when these posts are made I generally first consider the companies history and in this case I had never heard of anything bad coming from Quicken, so I honestly assumed that this was just another complaint from a disgruntled customer that was probably caught doing something he shouldn't (look at all of the baseless lawsuits against everything for my reasoning there, even though this was not a lawsuit). After reading Intuit's own website on sunsetting or whatever they called it, the policy does seem harsh, but in order to keep pace with technology I do admit it may be necessary (as crappy as that sounds). Banks don't want out dated and unnecessary duplication and we don't need multiple routes into the bank. Now, I say that more from the banking perspective than the user's perspective because I would be just as pissed if I did my own finances with Quicken. As a programmer, the idea of removing features that are not broken sounds a bit rediculous and I cannot imagine Intuit getting away with this policy. The company is making a mistake here, in my opinion, and it would seem more honest and make more sense if they asked the banks to make the announcement that the banks would stop supporting older versions of Quicken. Long story short, that's the only morally acceptable route in my book on this page, but I do feel Michael has a problem with posting extreme bias that usually defies logic.

    7. Re:corporatist by Anonymous Coward · · Score: 0
      [Different Poster]
      Would it surprise you that I own several corporations, and made a fortune off a multinational corporation that I started and co-owned?
      That would surprise me a great deal and considering your arguments I highly doubt it.
    8. Re:corporatist by imkonen · · Score: 1
      You're really missing Doc Ruby's point. There is a large amount of space between "All corporations are evil" and "Anything good for corporate America is good for America as a whole." There are as many knee-jerkers with the later attitude as the former, including Zeinfeld with his corporate apologist attitude.

      I'm curious if their EULA (almost a moot point because of the shrink-wrap EULA problem, but I digress) actually expressly reserves the right for them to do this. It strikes me that if they're literally altering the behavior of the program on users' computers through automatic "updating" without something saying they would do this, they're in breach of contract or false advertising or whatever.

    9. Re:corporatist by twofidyKidd · · Score: 1

      You are a fuckin' idiot.

      --


      Hades, PoD: Official Advocate
    10. Re:corporatist by Doc+Ruby · · Score: 1

      You lost me with that "hypocrite" stuff (and your lousy spelling) - where am I somehow "for" war, instead of making software? Michael's point is simply that when your software depends on any given day on a single company for it to even run, and that company has a profit motive, any company can cut you off to force an upgrade like this. The simple implication is that open source lets another company fill the gap, or you can prune out the failed dependency yourself (or someone else can). It's another danger of monopoly combined with proprietary software.

      You are willing to pay lip service with "the policy does seem harsh", but why are you still apologizing for Intuit? Because it is you who insistes on dogma, blind hatred of "Michael" and his "posse". There are none so blind as they who will not see.

      --

      --
      make install -not war

    11. Re:corporatist by Doc+Ruby · · Score: 1

      Too bad. I've been retired on the winnings for almost 5 years. That's how I have enough time and experience to school naive, dogmatic nerds on Slashdot. It's fun!

      --

      --
      make install -not war

    12. Re:corporatist by Doc+Ruby · · Score: 1

      Fuck you, snotty kid with the content-free post.

      --

      --
      make install -not war

    13. Re:corporatist by Zeinfeld · · Score: 1
      Another kneejerk from a corpratist whose .sig says "Don't just save the whales - collect the whole set" in every post.

      I have only been using the sig for a week now, this is the second post since I took out the one bashing Bush.

      You're such a corporatist that you can't even conceive how a corporation can shut off network access to some features, to force an upgrade.

      Nope, I just happen to have spent time with the OFX message set. If I connect up to Bank America from my home PC using Microsoft Money the system does not connect through Microsoft or Intuit. It connects direct, I would be surprised if Intuit was any different.

      The Intuit spiel is pretty hard to make out, they could be withdrawing the features or they could be withdrawing support on the feature. From what I know of how those features work I don't think they can be disabled any more than Netscape could stop you connecting to slashdot. The bits don't go that way.

      I think it rather amusing that despite the constant anti-Microsoft whine on slashdot, when you get down to it the alternatives that have beaten them in some market tend to be much worse. I don't use Intuit because the losers don't sell versions of tax cut more than three years old which is a real pain if you need to extract info from a five year old file. The copy protection fiasco and the general irritation factor of using tax cut last time round are the reason I use TaxCut instead.

      Intuit are nowhere near as bad as Real Player (yet) but they look like they are getting there.

      I would just prefer to see the information without the idiot editorial comment. There is absolutely nothing immoral or stupid about buying software, particularly when there is no alternative with the same functionality.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    14. Re:corporatist by twofidyKidd · · Score: 1

      Fuck you, you arrogant prick. Get over your shitty attitude, and get a job. I'm tired of your kind. Grow up, get with the program, quit being pissed that your life didn't end up like you had hoped, and please, for the love of god, stop acting like the world owes you something.

      --


      Hades, PoD: Official Advocate
    15. Re:corporatist by Doc+Ruby · · Score: 1

      Ha ha, I've been retired for years, I'm rich, I made it all myself, and I love life. The parts where snotty kids without a clue make fools of themselves self-destructing in public is worth the buzz of embarassment they shed. Fucking fool.

      --

      --
      make install -not war

  118. *YOU* are made out of meat too by leonbrooks · · Score: 0, Offtopic

    Are you wearing an "Eat me!" tee-shirt? (-:

    --
    Got time? Spend some of it coding or testing
    1. Re:*YOU* are made out of meat too by Anonymous Coward · · Score: 0

      I hereby make this official offer - any woman is free to put specific parts of my body in their mouth. No chewing aloud, but I do accept a swallow.

  119. Re:Alternatives by tomhudson · · Score: 1
    As I've said in other posts, unless they clearly stated this on the outside of the packaging, they're in shit.

    But it's to be expected from a company that's going down the tubes (pulling out completely in 15 countries, stopping development of Quicken for a bunch more).

    So people are going to cut them out of the loop and deal directly with their bank's web interface. Talk about taking the wrong action in a declining market!

  120. For the F/OSS lovers, try jGnash by Noksagt · · Score: 2, Interesting
    People on most platforms might want to try jGnash. This is Free/Open Source Software that works on any platform with java. I haven't used it, but it is somewhat patterned off of GnuCash, which I am a happy user of & which others have asked about in this forum and on others. (Unfortunately, for all practical purposes, GnuCash is Linux/BSD-only, but will run under OS X and possibly even windows if you work at it.) The advantages of using something like jGnash are:
    1. It costs nothing (though you can usually get Money/Quicken Free After Rebate)[
    2. It is cross-platform
    3. It will import QIFs
    4. It uses double-entry accounting (though this might take some time getting used to)
    5. No features expire
    6. All upgrades will also be free & occur more frequently than once a year if needed.
    7. Upgrades haven't broken import/export from old files from older versions
    Diadvantages
    1. Somewhat new (1.0 release was in 2002)
    2. Missing some features which can be found in commercial software (some of which can be added, some of which won't be)

  121. It was a little easier for me by leonbrooks · · Score: 1

    urpmi gnucash
    y


    All done in about 30 seconds including the downloads.

    I personally think Mandrake rocks, but Debian and SuSE (and derivatives) users will know the feeling too.

    It's an accounting program. Leave the masochism to the packaging team.

    --
    Got time? Spend some of it coding or testing
  122. eBay cure, $5. Now can we stop the spasms? by dhartshorn · · Score: 1

    The technical aspect of this discussion has been covered well by others and puts Intiut in a more favorable light. The financial aspect is also easily handled by those willing to risk $5 in an online auction.

    An older copy of Quicken continues to run, without online bill pay, if you choose not to upgrade. If you require/desire/lust after online bill pay, you will typically pay $5+ per month to your bank for the service. Surely you can pony up the extra cost of an older copy of Quicken as well.

  123. I would upgrade but... by Momoru · · Score: 1

    I bought Quicken 2001 in 2000, and to answer alot of the "why does anyone need this?" comments, I use it as alot more then "just paying my bills". Quicken helped me get out of debt by producing nice net worth graphs, showing me my income vs expense for the month etc. I pay my bills online through my banks website, not Quicken. But I do use quicken to update my stock portfolio. This is very difficult to do manually. But this service is being cut off as well. They sent out coupons for people effected by this to get basically 50% off, but there is a reason I havn't upgraded so far, they havn't added any new worthwhile features in YEARS. The interface just looks "slicker" now (I think more confusing). So I may end up upgrading only cuz i have to, but if instead of strongarming people they should just make the reason for upgrading more compelling.

  124. Re:MOD RACIST PARENT DOWN by 1u3hr · · Score: 1
    As usual your over-enthusiasm for yellow "journalism" has run amuck and the worst kind of lies are now being discussed as truth.
    Could this be any more racist? I'm an asian-australian and I'm deeply offended by this comment.

    I'm an Australian, and I'm deeply ashamed that another would post such ignorant bullshit. Every phrase involving the word "yellow" isn't a jibe at Asians. See The Yellow Kid for the meaning and origin of that phrase. And "yellow = cowardly" isn't about you either. Actually, living in Hong Kong I've never understood why "yellow" is used to describe skin colour -- everyone is just some lighter or darker tan. Yellow's main connotation here is the imperial colour, and gold; so it's all good.

  125. jMoney is where its at by ChrisXS · · Score: 1

    http://jmoney.sourceforge.net/ Free and open source jMoney is a no-frills solution that does the job. If you don't require all sorts of fancy features, jMoney will do the job well. It is also cross-platform Java based. I have made the leap from a pen and paper check book because it ran out of pages to this about 6 months ago and I am never looking back.

  126. "what do you expect?" by xqcom · · Score: 1

    Let me start off by saying that I have been using Quicken since 1998, and I used to upgrade every year. But starting from 2001 IMO their product has been going downhill. I recently was considering upgrading to 2004, and the universal feedback was that it is a piece of C***. Ditto for Quicken 2005. As one of my friends put it "Unlike MSFT which takes a crappy product and improves it over time, Intuit took a perfectly good product and destroyed it over time". Back to "what do you expect?"... I do NOT expect Intuit to support old software for T_infinity. That is unreasonable. However, I do expect Intuit to improve their software over time. Assuming that is ... they want to retain some of their loyal customer base. I do not know how Quicken's market share has been doing over the past few years, but anectodotal experience suggests that fewer and fewer Quicken "loyalists" are upgrading to newer versions. And that cannot be too good for INTU. It will be very funny it the constant "improvements" in Quicken turn out to be the very reason for its doom. -SD

    --
    Denial is not a river in Egypt
  127. Re:MOD RACIST PARENT DOWN by imperious_rex · · Score: 4, Funny

    Yes, you should be offended. Racism is *everywhere*. Here's some examples of insidious racism that has crept into our lives:

    white sale
    white paper
    white-out
    "Dreaming of a White Christmas"

    blackboard
    black-out
    blacklist
    Black Forest
    Black Sea
    "Paint it Black"

    brown bag
    brown-out
    Charlie Brown
    UPS's "What can brown do for you?" ads

    yellow journalism
    yellow as slang for "cowardice"
    yellow birch
    yellow dog contract
    yellow fever

    pinky
    pinko

    and that's just the tip of the iceberg! For those who find racism in anything that refers to colors found in human pigmentation, life is a never ending struggle to avoid being offended. Your plight has touched us all.

  128. Re:Troll Article - the author is deceiving by Anonymous Coward · · Score: 0

    The author of the "Troll article" post is deceiving the readers trying to present that it is somehow not the Intuit's fault and Intuit had to force the upgrade in order to continue to provide the check-writing service.

    False.

    Intuit is forcing the upgrade for money reasons and very little else. I'm saying this because I could not import data from QuickBooks 2002 into TurboTax 2004 and it has nothing to do with check-writing. Intuit said I had to upgrade to QuickBooks 2003 or later to import the data.

    Intuit's customer service sucks. Call them and the first thing they'll tell you is to have you credit card ready to pay for the support call.

    Intuit feels it can milk its customers indefinitely. Well, I'm definitely looking for replacement, be that GnuCash, TaxCut or whatever.

  129. Re:Factoid by slam+smith · · Score: 1

    Some people aren't very careful about who they send faxes to. I had this fax machine sending my home phone number. It kept trying to deliver the fax to my home number, it got to the point where it was calling every 20 minutes and blasting my ears. Finally I hooked up my fax machine to the number and took the fax. While the info on it wasn't as sensitive as the banking info. It still wasn't something you wanted in public.

  130. Re:An agrarian view about Intuits upgrade mechanis by SilverspurG · · Score: 0, Offtopic

    So do I. Since you can't it becomes funny.

    --
    fast as fast can be. you'll never catch me.
  131. Story Flamebait by cynic10508 · · Score: 1

    when you buy software that's dependent on a for-profit company to keep working, what do you expect?

    Is it possible to mod the article itself as flamebait?

    1. Re:Story Flamebait by yabos · · Score: 1

      Maybe the poster should do all his work for free. After all, that is what he's asking everyone else to do.

  132. Backward compatibility for protocols by Anonymous Coward · · Score: 0

    For those of you who're upset, how far back should Intuit go to support obsolescent protocols?

    As a guy who deals with this for his own work, I gotta agree that a coupla releases in fine. Otherwise, you end up needlessly carrying your turds along with you to the benefit of your non-revenue and non-innovation* producing customers.

    While I can understand the need for long-term support for ERP software, Quicken's something like $50. . .for something designed to be used monthly, it's essentially free.

    *put another way, some customers aren't worth having.

  133. Re:What Intuit are doing... You're both asses by Blakey+Rat · · Score: 1

    I'm with Anonymous Coward here. Maybe my +1 karma bonus will get this showing on the listing for more people...

    If you pirate software (even if you 'know it's wrong'), you have NO PLACE telling someone else who pirates software that what they're doing is wrong. Grow up, join the adult world, and pay for the products you use, then you can start lecturing the 'spoiled brats' out there how to live. But right now there's a big credibility gap.

    For the record, all the software on my three computers is entirely legal, and I think you're both assholes for pirating.

  134. Double data entry by Solandri · · Score: 1
    You're entering your bills in Quicken, then you're entering them at the bank's online bill pay site, then you're entering into Quicken the fact that you entered them into the bank's site.

    If you only pay a few bills a month like most people, it's probably OK. But then you probably don't need software like Quicken to manage your finances. If you have a large number of monthly bills, the double data entry becomes rather time consuming and troublesome (more chances for error).

    1. Re:Double data entry by Anonymous Coward · · Score: 0

      Er, I thought that the entire point of double entry was to help catch errors?

  135. Ad-Aware by Anonymous Coward · · Score: 0

    Doubt if anyone will read this with so many posts already. I believe Ad-Aware did the same thing. They had an old version, and the old version ended up breaking with the new updates. So instead of fixing the problem, they just gave up (if I'm not mistaken) forcing everyone to upgrade to the new version. As for the pricing concernings, not sure. Since it's freeware if you don't want to actively scan all the time.

  136. Re:Alternatives by civilizedINTENSITY · · Score: 1

    Not the same. In your analogy, "Yankee", it would be as if Win95 continued to work locally, but MS turned off the ability to access the internet with it. It is not about "support", it is about crippling working functional software.

  137. Re:Alternatives by civilizedINTENSITY · · Score: 1

    The feature though is not a feature of software but a service that you've bought. But they are disabling a feature that does not require accessing their service! This is like saying that since I paid for my browser, I should still be able to use it to access slashdot even after two years. Quicken should be able to die, and the software should keep working.

  138. What about the backup files? by mhollis · · Score: 2, Insightful

    I have been banking at a large institution for many years now and, since they don't directly support Macintosh computers, I have downloaded the equivilent of a backup file to do online banking. The bank also allows me to do electronic bill-pay from their interface, so to have Quicken do it (as opposed to just record it) is not necessary.

    I have no need to upgrade to Intuit's current application because of that, unless or until they change the format of their backup file (the extension is .QIF).

    So for banks that allow you to download .QIF files instead of using the Quicken electronic transfer interface, the old versions may continue to be quite useful.

    --
    Gods don't kill people, people with gods kill people.
  139. Re:Alternatives by kawika · · Score: 1

    "...purposefully disabling features..."

    They are not disabling a feature. They are discontinuing a service. The software on your drive, bit for bit, is the same as before. However, if you try to connect to Quicken the program will not be able to access the BillPay service.

    How is this any different from Microsoft withdrawing Windows Update for older versions of Windows? At some point it becomes uneconomical to support people with years-old versions of the product.

  140. market share by Moulinneuf · · Score: 0

    Its not so funny when you know that :

    Red Hat , Mandrake. Novell(SuSe) , Slackware , Conectiva , Red Flag , Knoppix , etc ..

    All put togheter equals a 7% Of the Desktop Market share when Apple is only 3% and that Intuit support them and as a release of Quicken to support them.

    --
    I am a REAL American from Canada , not a wanna-be from the country , self called "last remaining superpower" "of America
  141. Quick Books also affected by Bead+Queen · · Score: 1

    Howdy all. I use Quickbooks Pro 2002 (another Intuit product) to run my mail order business, and I do all my credit card billing through the Quickbooks Pro payment portal. Its extremely convenient, and the whole reason that I upgraded from Quickbooks Pro 6.0 (which came out in 1999 or 2000 I think). When I write up an invoice - all I do is punch a button at the bottom of the invoice and it goes out and bills my customer's credit card, and then marks the invoice as paid. It makes it easy to track who has paid (it actually changes the color of the invoice, and makes the invoice items uneditable) so I don't make the mistake of double billing or sending out an unpaid order. I process an absurd amount of orders for a one-woman company, so the convenience and simplicity matters!

    Now - Quickbooks has an automatic updater - when ever new updates for my version of Quickbooks are available, it auto-downloads and asks to install it. Over the past few years, the payment portal has been updated several times, so I know that they can keep it current with what ever the standard or back end is. Updates, by the way, come out 1-2 times per year.

    However - the note that I received from Quickbooks this week informed me that they don't have TIME to keep updating older versions anymore - so they're going to cut off the credit card billing portal in April rather than continue to provide updates. I have to upgrade, or I have to find a new processor.

    Now - I have actually been considering getting a new processor anyway. When I first bought Quickbooks Pro 2002, the credit card billing system was marketed as a partnership with several different banks, and the user was given a choice of which bank, each with different service options, to use. Fine - I was happy with my choice of Wells Fargo, and they were pretty speedy transferring billed funds into my account, and answering questions.

    Last July (2004), I received a letter from Wells Fargo saying my account had been transferred to "Innovative Merchant Services" - which is entirely owned and operated BY Quickbooks/Intuit. The amount of time it takes to receive billed funds into my account has doubled. When I called to ask why the deposit time had doubled, I was told that Wells Fargo could "do it better because they are a bank". My question - if they could do it better, why did you force me to switch and take away my ability to choose and/or shop around? To "improve service" of course.

    Not only does the "improved service" take longer (my theory is that they are generating interest by holding onto the capital for an extra 48 hours) but this December, during the busiest time of the holiday season, there were numerous service outages during the day, unlike previous Decembers with Wells Fargo. Fortunately for me, as a mail order business, I can "try again" in an hour. But anyone with an actual customer waiting would have been completely screwed!

    There are numerous other examples of QuickBooks features that start out both free and open (allowing you to send invoices through your e-mail, for example), but have changed over time to become closed (you have to use Quickbooks e-mail) and eventually I'm sure will no longer be free, either. These changes, by the way - are frequently patched in with the updates, and with no warning.

    That said - I couldn't run my business without Quickbooks. There just aren't any alternatives that can do it all so well. If I had more time, or more employees (or any employees), I'm sure I could put together some kind of a conglomeration of various other programs that all combined would do what I need.

    But it still really gets my goat. Or to put it another way - we hates them, my precious.

    1. Re:Quick Books also affected by Anonymous Coward · · Score: 0

      Those of us who are running small businesses are really over a barrel. As you consider what to do, I encourage you to ask if it's really worth it to have everything in one easy interface. For me, it makes more sense to get credit card processing through Costco [costco.com], and go through the minor hassle of inputting payments myself. Their processing service has worked perfectly for many years, and I know I'll always get decent support. So, since I was forewarned thanks to similar discussions at Ed Foster's Gripelog [gripe2ed.com], I've reluctantly decided to go with MYOB 2005 [www.myob.com/us]. I'm going to end up spending just about as much money to get support, tax tables, and such, but at least I know what I'm getting into. MYOB does have some nice features -- like being able to download statements from all of my banks and credit card companies. Although it's not as polished as QB, it'll do the job. Best wishes to you!

  142. Re:MOD RACIST PARENT DOWN by Anonymous Coward · · Score: 0

    I'm an asian-australian and I'm deeply offended by this comment.

    You're also a fucking idiot. Have a nice day.

  143. Re:Alternatives by PostScience · · Score: 1

    Probably the EULA had some catch-all, like "By clicking 'Agree', you agree that Intuit can make any changes to this agreement without further consent or notification".

  144. A reason to consider... by thedarb · · Score: 1

    You know, they may have discovered that their protocol(s) were insecure, putting your banking information at risk. They may simply be trying to protect you from having your bank accounts hijacked. I mean, it is within the realm of possibility.

    *Darb

    --
    This sig intentionally left blank.
    1. Re:A reason to consider... by Anonymous Coward · · Score: 0

      So why not create a patch that can patch all previous versions of QB to allow a new format of standard module that is cross-compatible with all versions of QB. Then create under this new universal module system a more secure protocol?

      Sounds like something I would have done if I were writing software for the masses.

      Then, new features in this module system could be created and would work for all previous versions of QB. Why not charge a few dollars for these new features?

  145. Re:Why is Quicken different from enterprise softwa by Anonymous Coward · · Score: 0

    I have been a Quicken user for many years (probably 12+, just guessing). I am using Quicken Deluxe 2000 and am happy with it. I got cut off from using Quicken.com last year, so I can no longer download my mutual fund quotes into Quicken. I also cannot do a direct transfer in Turbo Tax (well at least I couldn't last year). I have to export from Quicken into their export format and then import into Turbo Tax.

    I would buy an upgrade but all the reviews I've read say that Quicken 2004 sucked. I'll have to look closely at Quicken 2005. I would pay $20 / year for the online access to be re-enabled for my Quicken 2000. Of course I can see how that would probably not be a good move for Intuit business wise.

  146. I made an error on pricing, I did pay £49 by Wonderkid · · Score: 1

    Sorry, my typo does not change my opinion. The software industy is partially responsible for piracy. In 1985, my company developed the world's first desktop publishing software (marketed by a 3rd party and available for the British Broadcasting Computer) and despite it's innovative features (some not even available today), it was priced at £49. (I'm not contesting Apple's pricing by the way, which is very fair.) But most apps are over £300, which is totally rediculous and encourages piracy because a spure of the moment purchase is impossible. I paid £450 for Dreamweaver MX 2004 and it a) Has masses of bugs, b) The ftp component is useless (as covered on various forums and almost admitted by Macromedia in my support phone calls to them) and it's slow as hell. And that despite the fact I paid £300 for an earlier version that was even worse but too early to qualify for an upgrade. When the sofware industry learns to be responsible and provide a product a product that works, piracy of software will fall. (Look at how Apple's excellent iTunes service has helped the music industry.) I could go on, and as a software developer, I refute that greed works. It does not. Be good and the people will worship you.

    --

    O'WONDERWe're working on it.

  147. Intuit Enjoys 'Sunset' Years by Mike626 · · Score: 1
    What is even more frustrating is how short the 'sunset' period is becoming. Assuming that each product is available on Janurary 1st of it's release year:

    Quicken 98 -- April 20, 2004 -- 6 Years

    Quicken 99 -- April 20, 2004 -- 5 Years

    Quicken 2000 -- May 18, 2004 -- 4 Years

    Quicken 2001 -- April 19, 2005 -- 4 Years

    Quicken 2002 -- April 19, 2005 -- 3 Years


    More here.
    --
    http//injoke.org -- Culling The Interesting
  148. Re:Troll Article - Not just Checkfree? by Anonymous Coward · · Score: 0

    I have Quicken 2000 Deluxe and had access to the features from Quicken.com cut off about a year ago. I did not use online bill paying. I had used the online transaction (i.e. I could log in to their website, enter transactions, and then download them into Quicken when I got home). This was useful when travelling. I also used to download daily quotes from my mutual fund.

    I wouldn't think these would have been Checkfree features, but I honestly have no clue. I would upgrade but I've read bad reviews from the more recent versions. I would happily pay $20 / year for access to their web services with my current version. I know that this will probably not happen anytime soon. Hopefully the reviews on the 2005 version say it doesn't suck.

  149. Re:Alternatives by Anonymous Coward · · Score: 1, Insightful

    However, if you try to connect to Quicken the program will not be able to access the BillPay service.

    I swear, you people seem to need explanations in words of two syllables or less.

    Quicken does not need to communicate with Intuit in order to provide online banking services. It doesn't cost them anything to allow their products to continue to work. This is nothing but a shakedown.

    Darn... I guess I used a couple of three-syllable word above, but there's always dictionary.com.

  150. skipped quicken by psycobrat · · Score: 0

    i have allot of on quicken CDs around... never used them. instead i when full professional and bought peachtree accounting. more power than i need, but who cares..... allot of years providing good fortune 500+ services.

    so why should i work with a seccond rate product like quicken or MS money?

  151. shutup already by Anonymous Coward · · Score: 0

    just buy a new one, claim it on tax, and shutup already.

    who knows, you might even enjoy the features in the upgrade.

  152. Readable version by Anonymous Coward · · Score: 0
  153. Mod Parent up by egoots · · Score: 1

    I tend to agree. Its one thing to stop providing a service, its another to stop a program feature from working.

    In this case, downloading of account data from your bank into your software should not require Intuit's servers or services. It is a cash grab. The question is, what can one do about it?

    1. Re:Mod Parent up by iminplaya · · Score: 1

      The question is, what can one do about it?

      There's always good old pencil and paper...only works in sneakernet though, but it's extremely reliable and the only virus you have to worry about is the flu. One shouldn't be so dependant on these things just for convenience.

      --
      What?
  154. Re:But, you are trusting a company you don't trust by generic-man · · Score: 1

    Nice FUD. TurboTax exports my tax records to PDF* every year, so I don't need to have the program installed from year to year.

    I'd like to try an open source tax program. Where can I find one?

    * Intuit includes a PDF export feature in the Windows version and Apple includes print-to-PDF in Mac OS X.

    --
    For more information, click here.
  155. Re:So hack it by Anonymous Coward · · Score: 0

    If there is no technical reason why it won't work then surely someone will make a patch to remove the version/date check and re-enable the features.

  156. Re:Why is Quicken different from enterprise softwa by Anonymous Coward · · Score: 0

    Sounds like all you need is a screen scraper and Quicken server emulator to retrieve the Quicken.com data and make Quicken think localhost is an older version of Quicken.com.

  157. Expectations by Eric+Smith · · Score: 2, Informative
    Why the BoingBoing submitter and Mr. Doctorow are so upset about this I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?
    Just like when a few years after buying a Ford truck, they disable the stereo and the rear window defogger, to encourage you to buy a new Ford truck?

    Once I've purchased something, whether it's a truck or a piece of software, I expect it to keep working. If the stereo or the rear window defogger fail, I expect to be able to get them repaired (possibly at my expense). If the stereo and rear window defogger fail because Ford deliberately did something to turn them off, I expect to sue Ford's ass off.

    If a feature of the software stops working due to a deliberate action of the vendor, I expect to call them up and have them turn it back on. Failing that, I expect to sue them, or join a class action suit.

    If when I bought the software, the packaging and license clearly stated that the XYZ feature would only work for three years, that would be another matter.

  158. Re:Alternatives by Julian352 · · Score: 1

    As others have pointed out in the comments, you are using the service. The website update feature and check printing feature are both going through their servers. The problem is that their design made something that should be a stand-alone feature into a service.

  159. Intuit by Anonymous Coward · · Score: 0

    I have an early version of Quicken - and recently when I installed it on my new PC they told me I'd have to PAY to get a registration code from them.

    So, I complained, only to be told "Our EULA allows us to charge you for that".

    Well, I read the (1 page) EULA that came with the product and it SAYS NOTHING OF THE SORT!

    But, they don't care - they still insist their EULA gives them the right to charge me to install the product I've ALREADY PAID FOR.

    I'm disgusted by all this, and will NEVER buy another Intuit product as long as I live. I actively relate this story to others and recommend that they never buy Intuit software either.

  160. similar story by Anonymous Coward · · Score: 0

    In 2004 I was working at a company that was in the process of becoming a bank. We were investigating the ability to offer Quicken and MSMoney transaction downloads. To offer the Quicken format for download, we had to pay a rather substantial format fee. To use the MSMoney format was free. When MS start looking like the "good guys" in a licensing situation, you know something's out of whack! :)

    I can't post any more specifics here due to NDA stuff.

  161. Re:Alternatives by Anonymous Coward · · Score: 0

    > This is consumer fraud at its worst. My guess is Intuit is in a cash squeeze and needs to raise some $$$ fast.

    like being short 1% of analysts 30% profit margins?

  162. Considering... by im_thatoneguy · · Score: 1

    ... You can get quicken usually for around 15 dollars at Staples with mail in rebates. I don't think 15 dollars a year is that high of a subscription service. Try finding an acountant for that much.

  163. Re:Alternatives by Anonymous Coward · · Score: 0

    This isn't simply a matter of dropping support for the software; they are forcing functionailty to stop working. Meanwhile, 2005 only supports their proprietary file format and not the open version of the format, and they charge banks separate fees for each operating system they support. The result of this is that the will now force users into a subscription model (and basically force them to use the Windows product, as many banks won't support the Mac product, though my bank is mirabile dictu one of the exceptions) when they didn't sell it as such.

  164. Software update ripoffs by Anonymous Coward · · Score: 1, Insightful

    Maybe because you're perfectly satisfied with whatever software version you're using and have found "upgrades" to be buggy, for starters. Case in point, Norton Internet Security 2005. Downloaded the upgrade from the Symantec website, paid $45 for it, and now I need to format c:/. I don't want to format c:/. It is a PITA to do that, and I'm going to have to back up a lot of shareware and use up hours of my life because Symantec doesn't have a decent uninstall/upgrade program and messed up my hard drive on my one year old laptop. I used CheckFree for a decade or more, but Quicken bought them out. Same services at the same price ($12.95/mo)for their newly-acquired CheckFree customers, but they charged their other customers less ($9.95/mo). Then my credit union came out with a great deal: no charge at all for sending at least 4 e-payments per month! And they provide online tools for reconciling your monthly statement, plus I get a monthly snail mail statement, and I can send incidental payments via online, like the flowers for a funeral I just sent a couple of weeks ago. Check around to find out what credit unions are available to you. They are usually a much better deal than regular banks, and not all credit unions are closed to their particular species. For example, mine is open to other family members who aren't in my profession.

  165. Should not cause old versions to not work by solafide · · Score: 0
    Intuiut really has no right to cause old versions to crash, but they do have the right to cease updates and support.

    When the consumer buys Quicken, they own the program now. Then they may CHOOSE to get the updates. Intuit should not send an 'update' that crashes or uninstalls Quicken. But they can stop updating, since that is a service, and they cans stop supporting it, but they can't ta

  166. legal, financial, literal, take your pick. by Anonymous Coward · · Score: 0

    Sexual?

  167. What do I expect, you ask? by Red_Chaos1 · · Score: 0

    I expect the software I bought and paid for to continue working exactly as it has since the day of that purchase. Why should anyone have to pay for features that may eventually get disabled? One expects to get what they paid for. Not to slowly lose features over time, or after a period of time.

    IMO software companies have an obligation to fix bugs and release patches, but have no business at all disabling features that are supposed to be standard with the software you bought. If they can't make their newer versions of software attractive enough to me to buy the upgrade, then that is their problem, not mine.

  168. Streamlined standard payment processing by N3Bruce · · Score: 1

    I have worked in a remittance processing environment for nearly 13 years. Payment processing of standard bill payments for large credit card issuers is more automated than you can imagine. Remittance envelopes and the statements inside are usually designed for quick efficient processing by automated equipment. Equipment such as this and this make quick work of most payments with minimal staff. Check 21 promises to streamline processing of paper checks even further.

    Online payments often go through middlemen, who take a cut of the action, and whose payments are then processed manually by the bank. It can take longer to credit and clear an online payment than a standard payment.

  169. In fact, it illustrates michael's hypocrisy... by bonch · · Score: 1

    Michael's ranting about a "for-profit company" makes no sense when Slashdot is owned by OSTG, a for-profit company. Slashdot even sells banner ads and subscription services for profit. Malda, Michael, and the rest are OSTG employees, not volunteer rebels fighting the system. When you talk about Michael inciting interest in a story, what you really mean is baiting people with completely inaccurate articles (and there have been a ton lately) to get more page views for OSTG's ad clients.

    Give us a break, Michael.

    1. Re:In fact, it illustrates michael's hypocrisy... by GoofyBoy · · Score: 1

      >When you talk about Michael inciting interest in a story, what you really mean is baiting people with completely inaccurate articles (and there have been a ton lately) to get more page views for OSTG's ad clients.

      Unfortunately, more and more I think that this is what slashdot is about.

      Trolling, in all its forms, gets attention. It doesn't matter if its not the truth, one-sided or a dupe. Just get the eyeballs.

      And the most interesting part is that there are people here who comment on others mindlessly following the crowd, in terms of software usability, in terms of music, in terms of politics. Yet they might not be aware that they are being baited for someone else's profit.

      --
      The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
    2. Re:In fact, it illustrates michael's hypocrisy... by Anonymous Coward · · Score: 0

      Agreed. It's a fucking joke. I started reading in 1998, and things have really gone down the shitter over the years. I would never recommend this site to anyone else any more.

  170. Michael--"for-profit company" by Anonymous Coward · · Score: 0

    "For-profit company." You mean like OSTG? Sigh. Michael, you're a hypocrite. You're an employee of a for-profit company. Slashdot even shows big banner ads now (anyone remember when they didn't?) and pimps subscriptions to users for money.

    Please, Michael, stop injecting your ridiculous commentary into EVERYTHING you post.

  171. An opportunity for financial institutions by ratloko2 · · Score: 1

    I received a note from my credit card company that I would need to upgrade to Quicken 2005. The great thing about the letter was that it included the fact that I would be receiving a copy of Quicken 2005 for FREE. And I did. That said, I think it's time for the large retail banks and credit card companies to view Quicken for what it is -- an extension of THEIR networks and a cost saving one at that (electronic statements versus paper, online remittance versus checks, etc.) Maybe then I will only see advertising in Quicken 20XX from my bank rather than all of the marketers that Intuit has signed up.

  172. Since we're bashing Intuit... by Deagol · · Score: 3, Informative
    Anyone know of a good Paytrust alternative?

    I was horrified to get a notice from Paytrust recently about them joining with Intuit. I assume they were bought by Intuit.

    Intuit has gotten so anti-consumer over the years. I almost wish Microsoft had won the lawsuit between the two companies, just out of spite.

    When the Quicken yearly upgrade routine began in the late 90's, I migrated to GNUCash, then evenually went to using a basic OpenOffice spreadsheet for my account handling. I had been a loyal, paying user since the DOS days.

    I was a major Turbo Tax paying customer for many years, too. Then they pulled that stupid DRM scheme a few years back. I tried an alternative suggested by a Slashdot poster (Tax Act, I think?), but that was only for a year, as I felt it was an inferior product. The next year, I went to H&R Block, which I'll proabably continue to do until I can file a EZ form again (maybe in a few years).

    I absolutely love Paytrust -- I manage all of my bills and loans with it. However, I'm drafting a letter to physically mail to them once I've converted all of my accounts to an alternative or back to the check and post office routine again. I must tell them that Intuit has proven itself to be anti consumer, so I can't in god faith remain with an affiliated company.

    I doubt they'll take notice, though. Such a shame.

  173. The last line of the article is absolute truth by Omnifarious · · Score: 1

    Software who's source is not available cannot be trusted to act in your best interests. Whenever you run such software, you're giving some other organization control over your computer, and they will make your computer do whatever is in their best interests.

    There are only two preventive measures I can think of, and only one that will work.

    The first is to have some 'trusted' organization vet all the software you run to make sure it doesn't have any tricks in it. Of course, it will be easy for that organization to collude with the software makers without anybody finding out until possibly much later.

    The second is to require that all software that runs on your machine have the full and complete source code available for your inspection.

    Note that drafting all kinds of regulations that require companies to not do things like this is a very inefficient and inexact form of the first. We see how well it's been working for spam and spyware.

  174. Yeh... by trawg · · Score: 1

    ...no open source project has ever stopped being maintained and left adrift, ever.

    1. Re:Yeh... by Ph33r+th3+g(O)at · · Score: 1

      There's a big-assed difference between support and maintenance ending and deliberate disablement.

      --
      I too have felt the cold finger of injustice.
  175. I'll take this one.... by rsilvergun · · Score: 1

    Because that's how the stock market works. If a corporation isn't staffed with blood thirsty, morally defunct, money grabing assholes it's not as profitable, and sooner or later the nice guys get 'let go' and replaced with said blood thirsty, morally defunct, money grabing assholes. It's inevitable.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  176. Michael's an idiot by Anonymous Coward · · Score: 0

    "when you buy software that's dependent on a for-profit company to keep working, what do you expect?"

    I would expect them to honor the contract I bought the software under. That's the basis of free trade. Jumping to the conclusion that free-as-in-beer software is the only way to ensure you get what you expect is an irrational leap.

  177. Michael's commentary by lightPhoenix · · Score: 1

    Always interesting and insi... Oh, sorry was thinking of something not written by Michael. His articles always have added commentary that is disinsightful and toned in a way that presents all the worst bad nerd traits.

    Stop. Please. You're hurting Ame... Well, Slashdot. Unfortunately, it's not as straightforward as delisting Katz who just wrote silly articles, his news posts are pertinent just never his added comments.

    Oh and to take a stab at being OT, Quicken will never get any of my money if their going to play the shell game with products they sell.

    --
    http://www.somethingpositive.net Funny + bitter = comedy gold
  178. You mean that banks to provide this? by Snaller · · Score: 1

    Here in Europe all banks provide this, and their interface is usually through the browser - some require MSIE, but not all.

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
  179. Re:MOD RACIST PARENT DOWN by oldwolf13 · · Score: 1

    damn yellowists.. they'll be the downfall of us all. /me looks suspicously at orange.

    --
    If I can't smoke and swear I'm fucked.
  180. What are cold calls? by Snaller · · Score: 1

    What are cold calls?

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
  181. This is the result of "software as a service" by leereyno · · Score: 2, Informative

    The moral of this story is, avoid software products that operate off of the "sofware as a service" model.

    Imagine if you bought a car that relied on special gas that the manufacturer would stop producing in 3 years. Would you buy such a car?

    Lee

    --
    Muslim community leaders warn of backlash from tomorrow morning's terrorist attack.
  182. Mod parent down. by Snaller · · Score: 1

    Not only does he make sure to post unverified, inflammatory "articles" submitted by similarly-minded /.'ers as himself, but he also continuously feels the need to add those shitty little quips on to the end of the article which he clearly never reads, and NEVER verifies for accuracy.

    Well retardo, if you read the article you would have found a link to their website where they confirm the story. You are an IDIOT who didn't read the article.

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
  183. Easy fix by bluGill · · Score: 1

    There is an easy fix: have the president for all the banks get together at the next conference and agree to stop paying the fee. When one bank refuses they have no power. However when all banks stop working and tell the customer to call Intuit, Intuit is forced to change their ways.

    Its just that banks are willing to fall over that allows Intuit to get away with this.

    As the others mentioned, there are open source solutions that would work too, and might be a better idea.

    1. Re:Easy fix by abbamouse · · Score: 1

      Actually, the solution you suggest is probably illegal. Desite the fact that Intuit may also be breaking the law, it is generally unlawful for an industry to conspire together in restraint of trade (in this case, to lock out a competitor from the online banking market). Still, since the Bush Administration seems to be turning a blind eye to antitrust law, now would be the best time for banks to implement this proposal. I for one welcome a business conspiracy in favor of consumers.

      --
      Make cheese not war 8:)
  184. And SYMANTEC! by meridian · · Score: 1

    Try and do a fresh install of Symantec Internet Security 2003 and it will not get LiveUpdates for the Antivirus definitions nor the IDS Definitions. I spent much time doing fresh installs of Win2k on various machines, going via different provider links and arguing with Symantec Tech support that it was not my machine or internet connection. With full LiveUpdate logging turned on in Internet Security 2003 it showed various files were missing from the Symantec site but Tech support would make no comment on the missing files. VERY ANNOYING

    --
    meridian at tha.net
  185. Re:But, you are trusting a company you don't trust by dnoyeb · · Score: 1

    yes, i exported mine last year. but 2 years ago turbo tax did not do this. And last year i was using Tax Cut due to intuit head-ass syndrome.

    Funny thing is i bought tax cut, but bought it online. Then lost the download. They want me to pay like $10 to be able to download this now useless software again. Jerks. The lot of em.

  186. If they're going to do that... by Anonymous Coward · · Score: 0

    if they're going to disable online bill pay them I'm going to disable the copy protection...

  187. Not Quicken's Fault. by jelwell · · Score: 1

    The truth of the matter is *your* bank won't allow quicken to import your data. Intuit has to work deals with every bank and some banks refuse Mac support.

    The reason is quite simple, and quite insidious. Banks don't want you to use financial tracking software, and especially they don't want you to use a third party's bill payment software. Because the banks want to sell you these things themselves. So, the banks use the Mac market as a test bed. They pull Mac support from Intuit - disallowing them to support automatic imports. The banks know that if they don't generate too many complaints from the small mac community (who are quite vocal) then they can pull PC support next. Which puts them in line to sell their own financial and bill payment software.

    Joseph Elwell.

    1. Re:Not Quicken's Fault. by RedBear · · Score: 1

      You make a very poor point, if any point at all. No matter which way you slice it, Intuit's software is the one refusing to import the text file on non-technical grounds. It doesn't matter what the "real" reason is. It shouldn't matter what either the bank or Intuit says. Even if what you say is true, they are BOTH at fault. The bank is at fault for "refusing Mac support" and Intuit is at fault for allowing their software to be broken by something non-technical, when it is perfectly capable of importing the file anyway. Not Quicken's fault, my ass.

      The end result is, Quicken is in control, instead of you.

  188. Re:But, you are trusting a company you don't trust by fingusernames · · Score: 1

    And this is something else I don't understand, all this dependance on tax preparation software. Really, how many of the people here are incapable of doing their own taxes? I mean, I do a 1040 long with a Schedule E for corporate dividends and S Corp income, with a K-1, and my corporate return, an 1120S. This stuff is not, um, rocket science, and I'm sure mine is more complicated than the vast majority of typical wage-slaves' who take the standard deductions. If you track your finances with something like Quicken (and QuickBooks in my case), and categorize things properly, it is rather trivial. I also minimize withholding by maxing out the W-4, and file quarterly estimated taxes, with a target of owing a little bit come April 15th, rather than giving Uncle Sam an interest free loan (he appears to have gotten a $30 loan from me last year). This is all easy enough if you keep a good handle on your finances throughout the year.

    I suppose I could understand the target market of those putzes they show in TV commercials lately, using TurboTax to file online (for a fee of course), and then blowing their big refunded interest-free loan to the government on some vacation. But slashdotters? Aren't we smarter than that?

    Larry

  189. This new OFX format seems crappy anyway... by droopycom · · Score: 1

    It seems that if you download a .QFX (aka WebConnect) from your bank, then you cannot import it in Quicken 2005 without being connected to the web.

    I wonder why... If i open the .QFX file in a text editor, all the info I need is there...

    Where the fuck do they need to connect to anywhere....

    Seriously does someone know how this is supposed to work ?

  190. Any sympathetic developers here? Come on! by Deeper+Thought · · Score: 1
    Anyone who has developed commercial software knows that maintaining compatibility is a huge time sink, both in development and QA.

    Imagine every new online banking feature -- you have to ask, "will this work with the 3 year old version? the 4 year old version? the 5 year old version? the 6 year old version?". Now you're testing 7 versions every time you add a feature!

    Yes, that's why it's better to simply disable them -- if you aren't going to waste 10 engineer's time testing them all. Otherwise, if it doesn't work -- guess what? You just screwed the user's finances!

    And no, I don't work for Intuit -- this applies to any software.

  191. Quicken and GNUCash DO run on the same OS: by mrchaotica · · Score: 1

    Mac OS X!

    My iBook came with Quicken 2004, and I can install GNUCash via Fink.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  192. Re:Alternatives by nachoboy · · Score: 1
    We're going to see the same thing in a few years when Microsoft starts refusing to issue activation keys when you reinstall XP because it too will be EOL'ed.

    1) Microsoft has committed to supporting business products like Windows XP Professional for 10 years. Considering Microsoft counts from the end of the year, we've barely started into year 4. You've still got till 31 Dec 2011 before Microsoft can pull out the "not supported" card.

    2) As clearly stated in the activation FAQ:
    "Microsoft will not use activation as a tool to force people to upgrade. Activation is merely an anti-piracy tool, nothing else.

    Microsoft will also support the activation of Windows XP throughout its life and will likely provide an update that turns activation off at the end of the product's lifecycle so users would no longer be required to activate the product."
  193. Re:Factoid by OhioJoe · · Score: 1

    Did you steal my sig? :)

    And here I must type some other drivel since slashdot (wisely) requires 20 seconds before hitting 'submit'.

    OJ

    --
    "Artificial Intelligence usually beats real stupidity."
  194. has any body tried Mvelopes Personal by Anonymous Coward · · Score: 0

    Mvelopes Personal is the most effective spending management system ever. This revolutionary system uses the traditional envelopes budgeting method, partnered with today's technology, to help you manage your spending, while living within your income--and most of it's done automatically! Mvelopes Personal enables you to: * Access all of your secure financial information from anywhere, at anytime * Recover 10% of your income from hidden spending * Eliminate existing debt * Always know exactly how much you have left to spend, and how long it needs to last It is pretty cool.

  195. Great! by Snaller · · Score: 1

    What's Fink?

    --
    If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    1. Re:Great! by mrchaotica · · Score: 1

      Fink is a package manager for Mac OS X. There's three: Fink, DarwinPorts, and Gentoo. Fink is a port of Apt (i.e., Debian-style), DarwinPorts is a port of BSD Ports, and Gentoo is Gentoo. Fink is the most popular, and (last time I checked, which was a while ago) has the most packages.

      If you want to install any UNIX/Linux software on OS X, package management is the way to go -- if I wanted to install GNUCash, for example, all I'd have to do is open up a Terminal window and type `fink install gnucash`.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  196. Nothing to do with Eskimos? by Thundarr+Trollgrim · · Score: 1

    Am I the only one who thought an Eskimo hacker was to blame for something when they read the title?

  197. Suggest Moneydance to your customers by PigDawg · · Score: 1

    Check out Moneydance at http://www.moneydance.com/. Its not open source but it does run on every platform because its a Java application. And the best part is that it already works with your bank! I switched from Quicken over a year ago now and I've never looked back.

  198. Try Moneydance by PigDawg · · Score: 1

    I've been using Moneydance on my Mac for over a year now. It doesn't have *all* the features of quicken but it has 95% of the features you actually did use. http://www.moneydance.com/

  199. Re:Alternatives by tomhudson · · Score: 1
    The information on this page is subject to the Microsoft Policy Disclaimer and Change Notice
    Also, mainstream support ends next year (2006).
  200. Re:Alternatives by civilizedINTENSITY · · Score: 1

    The problem is that their design made something that should be a stand-alone feature into a service.

    It appears I was wrong. I just couldn't concieve that they'd funnel connections through a central location. I guess it is all about control...

  201. Re:Alternatives by nachoboy · · Score: 1

    The last time Microsoft changed the policy, they increased the support from 7 years to 10 years. They're committed to at least 10 years of support.

    Mainstream support ending basically means you don't get free support incidents anymore. You can still pay per incident, and security hotfixes are still released.

    Lastly, mainstream support will NOT end next year, 31 Dec 2006 is the very EARLIEST it could have ended. Per the Lifecycle Policy FAQ, "Microsoft will provide mainstream support* for either 5 years after the date of general availability, or for 2 years after the successor product (N+1) is released, whichever is longer." For Windows XP, this means support will end 2 years after Longhorn is released. Current estimates put Longhorn in 2006, which would push mainstream support out to the end of 2008. Extended support will continue for at LEAST 5 years after that, but will be at least 2 years after Longhorn's successor is released. I don't think you need to worry about your support options running out any time soon.

  202. Re:Alternatives by tomhudson · · Score: 1
    I don't think you need to worry about your support options running out any time soon.
    Why would I worry? - I don't use Windows. But the end date is from Microsoft's site, not some factoid pulled out of the air (unlike longhorn) http://support.microsoft.com/gp/lifewin
    Product Lifecycle Dates - Windows Product Family

    Product Name ...........| General Availability | Date Mainstream Support Retired | Extended Support Retired

    ....

    Windows XP Professional | ........ 31-Dec-2001 | ................... 31-Dec-2006 | ............31-Dec-2011
    ...
  203. Re:Alternatives by nachoboy · · Score: 1

    "the end date is from Microsoft's site, not some factoid pulled out of the air (unlike longhorn)
    http://support.microsoft.com/gp/lifewin"


    I was the one who pointed out that page. What I don't think you understand is that the longer Longhorn is delayed, the longer Windows XP remains in mainstream support. So even if Longhorn shipped tomorrow, mainstream support for Windows XP would continue through the end of 2007, and extended support through 2012.

    But my only issue is with your original statement:

    "We're going to see the same thing in a few years...because it too [Windows XP] will be EOL'ed"

    The page you point out states that extended support (meaning the product has NOT yet reached end of life) will be available until at least 31 Dec 2011. If by "a few" you meant "more than 7", then your point may be valid, but in general "a few" indicates a quantity closer to 3 or 4.

    "...when Microsoft starts refusing to issue activation keys when you reinstall XP because it too will be EOL'ed."

    What is your basis for making this sort of statement? When you buy a boxed copy of XP, you're purchasing a perpetual license. As in, it's valid in perpetuity, unless you violate the license terms. Microsoft may be a big bad evil company in your eyes, but they're not going to stop allowing you to use the software you've paid for. We covered that a few posts up. If you're so thoroughly convinced otherwise, would you object to a gentleman's wager on the subject?

  204. Re:Alternatives by tomhudson · · Score: 1
    and will likely provide an update that turns activation off at the end of the product's lifecycle so users would no longer be required to activate the product."
    They've lied LOTS of times in the past
    Windows 95 is a 32-bit operating system. Windows 95 cannot get a virus because it is 32-bit. Windows is more secure than Linux. People LIKE Clippy. We did not steal code from Stac. We did not steal code from Go Computing. We never said "DOS ain't done until Lotus won't run". We are focused on security-security-security.
    Anything from monkeyboy and his puppet-master must be taken with a good dose of salt. People don't use windows because they want to - they use it because they have to.

    The longer Windows Bug-Whore is delayed,. the better. Hey, let them buy another SCO license while they're at it.

  205. Can they chew quietly? by leonbrooks · · Score: 1

    Or is it you who's being loud while they chew?

    This of course opens another question: can a vegetarian swallow in good conscience?

    There hasn't been much discussion of the OP's tagline, no meating of minds, so to speak.

    --
    Got time? Spend some of it coding or testing