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Google Caught in Comcast Traffic Filtering?

marcan writes "Comcast users are reporting 'connection reset' errors while loading Google. The problem seems to have been coming and going over the past few days, and often disappears only to return a few minutes later. Apparently the problem only affects some of Google's IPs and services. Analysis of the PCAP packet dumps reveals several injected fake RSTs, which are very similar to the ones seen coming from the Great Firewall of China [PDF]. Did Google somehow get caught up in one of Comcast's blacklists, or are the heuristics flagging Google as a file-sharer due to the heavy traffic?"

385 comments

  1. Not me... by omeomi · · Score: 2, Informative

    I'm on Comcast, and haven't had any problems. Doesn't mean they're not doing it elsewhere, but they don't seem to be doing it here.

    1. Re:Not me... by Anonymous Coward · · Score: 0

      Thanks for adding an inflammatory comment and immature insult that adds even less to the discussion.

    2. Re:Not me... by GundamFan · · Score: 0, Offtopic

      So I take it any comment that doesn't boil down to "Comcast sucks!" will be met by you with contempt and little else. Could it be that the fact that not all Comcast customers seem to be effected could be important to this story? I think you are the one adding "noise" here.

      --
      I don't give a damn for a man that can only spell a word one way.
      Mark Twain
    3. Re:Not me... by Anonymous Coward · · Score: 0

      Hah! I was wondering what was going on.
      Last month, EVERY Friday, between 9pm & midnight, we'd lose connection to the googinator for the rest of the night. Very strange.

    4. Re:Not me... by prelelat · · Score: 0, Offtopic

      At least he wasn't scared to be an Anonymous Coward. I don't see how your grammar corrections add anything to the discussion at hand. The fact remains if Comcast is doing some kind of traffic control and google is caught in it why are not all customers effected/affected? The answer might be that not everyone is on the same routing switch and that the traffic is handled different for each section. I know in Canada with Shaw the people in Vancouver are treated differently then the people in Edmonton because they have different hardware running their connection.

    5. Re:Not me... by Anonymous Coward · · Score: 3, Funny

      I'm on Comcast, and I haven't had any problems either.

      I also posted my Comcast anecdote on Slashdot, and haven't been flamed for it yet.

    6. Re:Not me... by Drachemorder · · Score: 4, Interesting

      I'm on Comcast and I do notice some unusual "connection reset" errors every now and then. More than I would normally expect, at least. They happen when I'm trying to telnet/SSH into my Linux box from outside, when I try to download something on Steam, in fact during nearly anything that requires a connection to be established for any significant period of time. I never used to have this problem before Comcast assimilated my previous cable provider. Makes me wonder if it's deliberate.

    7. Re:Not me... by omeomi · · Score: 1

      More than I would normally expect, at least. They happen when I'm trying to telnet/SSH into my Linux box from outside,

      That's interesting. I have had resets when SSHing one specific Linux box that I use for work, whereas all others have been fine. I don't know if that box is on a Comcast connection or not. But I haven't had any troubles SSHing into my own box from elsewhere.

    8. Re:Not me... by NickCatal · · Score: 1

      I'm not having any problems either.

      One thing that doesn't bother me is that ISPS should do some traffic shaping if the line is saturated. That is OK by me. Hell, if there was really that big of a problem I would support having cache-technology on the ISP side that websites could enable. Why should I have to pull 'panda sneezing' from California when my neighbor just looked at it? Why am I not pulling it from my ISP's servers in downtown Chicago? Of course this would need to be approved by the site that has the data coming down from it, but is Youtube really going to say no if your ISP is offering to serve the data to their customers and tell youtube about it in a HTTP request? I don't think they would.

      I would also prefer that VOIP, DNS and HTTP traffic have preferential treatment over file-sharing.

      But in this case it just sounds like they can't figure out how to do it right.

      --
      -nick
    9. Re:Not me... by nillion42 · · Score: 1

      I have comcast and in the last month various google pages have stopped working for 5 to 20 minutes. It's rather annoying when I go to do a google search and can't. Sometimes switching to google.ca or co.uk will help the problem recently it doesn't at all. This has nothing to do with my os either, I just did a wipe and reinstall 2 days ago, still have the problem. Makes the internet a whole lot less useful and makes me wanna not have anything to do with comcast ever again. Tell your friends to switch off comcast if they can, this is ridiculous.

    10. Re:Not me... by Shakrai · · Score: 5, Informative

      But in this case it just sounds like they can't figure out how to do it right.

      It's not that they can't figure it out, it's that they aren't even bothering to try and shape traffic. They'd rather interfere with it.

      Back in my ISP days we ran our entire operation (400 dial-in lines and about 60 WISP clients) off two un-bonded T-1s (they went to different POPs for redundancy). We couldn't afford to add more bandwidth at the edge, so I hacked together a traffic shaping setup using Linux. It prioritized ssh, telnet, TCP ACKs, icmp packets, and the VPNs of our business clients. VoIP wasn't a big concern in those days but had it been I would have prioritized it as well. When online gaming started becoming big we started giving that traffic priority over bulk transfers as well.

      The bulk downloaders/p2p'ers didn't notice or complain. They still got the lions share of the bandwidth -- and are you really going to notice if your transfer gets 139KB/s instead of 140KB/s due to that ssh packet moving ahead of you in the queue? During peak hours my T-1s were running at 90-95% of capacity but my users were all still humming along quite nicely, none the wiser. There was more to this then just traffic shaping (we also had a pretty slick squid setup), but the point is we got along just fine with our limited resources.

      If we could fucking do it, then sure as hell Comcast could. They have apparently decided that it's better to block/drop the traffic then shape it. If they had real competition they'd probably pay for this over the long run.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    11. Re:Not me... by ChromaticDragon · · Score: 5, Informative

      I'm rather certain the root of your woes is Comcast. I am not certain it's intentional.

      Furthermore, the problem is very likely far more simple and less sophisticated than this issue of packet spoofing.

      Set up a continuous ping to something "nearby" (your gateway, your DNS ser ver, your neighbor, whatever) in your Comcast network and tee it to a file. Leave it up for days and you'll likely see periods of time where you have no service for patches of time... often long enough to kill sessions.

      I very often have problems with any sort of sessions (SSH, VPN, etc.) staying up for long periods of time because the underlying line level reliability is so poor. I can watch my cable modem logs and see many resets, timeouts, etc.

      I laugh whenever asked about phone service via Comcast. Sadly, however, this pathetic reliability also precludes Vonage and the like. And I find this a bit sad since while I do not consider Comcast capable of running a world class network, I loathe the phone company. Those guys are more competent but much more directly evil.

    12. Re:Not me... by somersault · · Score: 0, Offtopic

      Maybe he likes to use mispellings of words on purpose, as some kind of homage to his sig.

      --
      which is totally what she said
    13. Re:Not me... by stanleypane · · Score: 1

      What would be interesting to me is to know where these complaints are coming from. In my part of town (just outside Baltimore City), I've yet to notice any connection resets happening. I've been running on Comcast cable for about 4 years now, no problems. I've got dynamic DNS setup and connect to my machine daily via SSH. I'm pretty liberal with my use of bittorrent as well.

      It seems like a new article pops up every week that blasts Comcast for these pratices. I'm losing count. I just keep hoping it doesn't happen in my area any time soon.

    14. Re:Not me... by pjbaldes · · Score: 1

      I am on Comcast and about a month ago noticed I was totally shut off from visiting costco.com. I had to use a proxy to check some prices there. costco was blocked for about a week for me.

    15. Re:Not me... by pinguwin · · Score: 0

      A few days ago, there was two solid days where I couldn't get to google but no other place was having issues. I didn't call in to complain as I'm not the subscriber and can't get past customer service ID process. So yes, this was happening. Ended up using yahoo for two days. It made me feel unclean. 'Scuse me, gonna go take a shower.

    16. Re:Not me... by mdm-adph · · Score: 2, Funny

      Ah, but you weren't a big MEGA-COM-CONGLOMO-CORP -- I'm convinced they're doing this because it gets their jollies up, nothing more.

      --
      It is by my will alone my thoughts acquire motion; it is by the juice of the coffee bean that the thoughts acquire speed
    17. Re:Not me... by Mooga · · Score: 1

      You mentioned Steam. I've been having problems with getting kicked off of Blizard's Battlenet. While I haven't watched my packets, I'm quite sure it's because of Comcast. After about an hour or so my connection is instantly dropped, not even a lag out.

      --
      ~ Mooga
    18. Re:Not me... by rrkap · · Score: 3, Interesting

      Thanks for adding anecdotal noise to the discussion that adds absolutely nothing to the discussion.

      Gee, I think that anecdotal evidence is interesting, especially if you're interested in understanding what rules Comcast uses to decide which packets to block. Questions like: "Is it the whole network or just portions (I suspect just portions)?" or "Is it all the time or during peak demand?" Please try to be civil. If a comment isn't valuable, it won't be modded up. If it is valuable it will.

      --
      I like my beverages with warning labels!
    19. Re:Not me... by pthor1231 · · Score: 2, Informative

      You can get by their customer ID process really easily. Call in, give them the subscribers phone number, and if they ask the name on the account, tell them. Doesn't necessarily mean its your name. If they ask for more identifying info, just say you are a flatmate with the subscriber, and you are calling on his behalf because of a problem. I have never had an issue with that.

    20. Re:Not me... by Stripe7 · · Score: 1

      I have started to notice this as well, mostly it is with my Travian web game. Looks like all my network traffic get these connection resets. I noticed yesterday that I could not connect to my servers on my other online game Shattered Galaxy. It took me several minutes and several attempts before I could connect with the KRU servers. If I used google more frequently I would notice it there more often, as it is I only noticed it a few times.

      Travian at www.travian.com Shattered Galaxy at www.sgalaxy.com

    21. Re:Not me... by GiovanniZero · · Score: 1

      during nearly anything that requires a connection to be established for any significant period of time.
      Yeah, my connection seems to be fine except for when I actually try using it. Other than that though, it's fine :p
      --
      Mod me up, mod me down, do your worst you modding clown.
    22. Re:Not me... by wdolez00 · · Score: 1

      For the last couple months there have been times where I can only play WoW for 5 minutes at a time before dropping.

    23. Re:Not me... by jank1887 · · Score: 1, Funny
      "If a comment isn't valuable, it won't be modded up. If it is valuable it will."

      Welcome to Slashdot, you must be new here.

    24. Re:Not me... by zappepcs · · Score: 3, Informative

      choke on it... it IS comcast. Your intermittent problems keeping a session open are inarguably unacceptable in view of the wider experience of broadband users in North America. My provider is rock solid in my area. I regularly keep open as many as 6 sessions that do not see lost packets, never mind service unavailable. for example: active SL connection(s), Vonage call, Internet Radio, NNTP session, and active web browsing. None of these suffer a problem. In fact, the only problems I've had were / are on the wireless links. My microwave and wireless router apparently disagree on the topic of which is more powerful.

      If we look at what is promised, what is purchased, what is possible, and compare that to what is experienced, it is clear that some ISPs suck, and there is a reason that they suck. Suckiness is not 'normal' or 'average' or acceptable. With the FCC ruling to allow multiple ISP connectivity to many homes, the quality of service should improve to prevent customer churn. My advice is to switch if complaints are not resolved if you can. If not, register a complaint with the authority who gave your ISP broadband monopoly in your area. Document the complaint process and responses. The BBB, I believe, can be consulted in cases where they clearly are not giving you what you paid for.

    25. Re:Not me... by Dmala · · Score: 5, Insightful

      Nah, the basic problem is that the bigger the company, the higher the density of PHBs. Once you get to a certain concentration, you hit stupidity critical mass. From the outside it looks like malice, but it's really just highly focused incompetence.

    26. Re:Not me... by Bryansix · · Score: 1

      Ok Slashdot, let's start raising money so this guy can start a new nationwide ISP service. Why don't more ISP's get this? Traffic shaping when you prioritize the packets that actually need to arrive on time and in order. The only problem is you can't really get into the ISP business at this day in age because in order to serve broadband you have to have an extensive network at the edge where the clients are and that's all owned by local monopolies. Then the regulator agencies passed a motion that allows the monopolies to deny others from leasing their lines. What a mess we are in.

    27. Re:Not me... by cjsnell · · Score: 1

      Bzzzzzt.

      Try again.

      Shaping hundreds of gigabits of traffic for hundreds of thousands of broadband-speed users is nothing at all like shaping traffic for 400 dial-in users with a hacked-together Linux box and a pair of T1s.

      I suspect that Comcast is using stateful firewalls and maxing out their state tables.

    28. Re:Not me... by mugnyte · · Score: 1


        No - Comcast simply chose to outsource the solution. The solution is draconian, not nuanced. Why? Because the "product" they're using is not going to look at usage patterns or history, it is configured by corporate. This is what happens when you give the PHB's the keys to the company car, they don't pick any else up.
        If the folks behind the solution were true admins, they'd know that shaping is to remain invisible. Once that wall crumbles, the company is now risking common-carrier status, neutrality sentiment, and market opinion.

        2008 may be the year ATT, Verizon and Comcast start to intermingle their service areas, forced by press like this Comcast mess. I'd be more than happy to pay double if someone else offered in my market.

    29. Re:Not me... by blackdew · · Score: 1

      Shaping != killing connections with fake RST packets

    30. Re:Not me... by operagost · · Score: 1

      He didn't say they had 400 customers; they had 400 dial-up lines. Every ISP is oversubscribed, especially with RAS which is not an always-on connection. They probably had at least 4000 customers.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    31. Re:Not me... by walt-sjc · · Score: 2, Interesting

      One option is openvpn with the default UDP port for those situations. I use it to connect to work's 1G/1G net connection. Also works great for a-hole hotels (I'm looking at YOU Hotel Valencia in San Jose...) that have their system configured to reset all connections every 3 minutes which makes it impossible to even download email. Morons.

    32. Re:Not me... by cjsnell · · Score: 0, Flamebait

      I didn't say they had 400 customers, either. Re-read my post, goofball.

    33. Re:Not me... by walt-sjc · · Score: 1

      Um, if you are a large ISP, you don't have ONE big-assed net connection with "hundreds of gigabits of traffic". Do your shaping at the DSLAM / head-end / POP level. Works dandy - you are only dealing with ~1G level at the most.

    34. Re:Not me... by Repossessed · · Score: 1

      I know at least one statewide prodiver (dial up and DSL, the phone company only sells bandwidth here) who does this same kind of shaping (right down to prioritizing VOIP and games). If it can be scaled to that degree it can probably be scaled to the size of Comcast.

      It has an interesting side effect of putting a dampener on p2p the way Comcast wants if bittorrent is lower priority (note, not throttled, because there would be no point), simply allocate only the extra bandwidth to p2p and suddenly all those network problems Comcast claims it causes go away. And while it may not be much consolation to filesharers, at least it will keep Congress from forcing every ISP to act like Comcast and just let connections drop.

      Of course, they might have to spend money on that, so somehow I doubt they'd ever do it.

      --
      Liberte, Egalite, Fraternite (TM)
    35. Re:Not me... by BalanceOfJudgement · · Score: 1

      Yep, I've been seeing this too. Random intervals of 5-20 minutes when I simply can't get Google to load at all.

      Comcast in MD.

      --

      We are the fire that lights our world.. and we are the fire that consumes it.
    36. Re:Not me... by PitaBred · · Score: 1

      I'm on Comcast (in Denver) and saw this happening a few weeks ago. I'd try to go to google.com and Firefox would report that the server reset the connection. I counter your anecdote with my own! Ha-ha!

    37. Re:Not me... by Shakrai · · Score: 1

      Shaping hundreds of gigabits of traffic for hundreds of thousands of broadband-speed users is nothing at all like shaping traffic for 400 dial-in users with a hacked-together Linux box and a pair of T1s.

      Hey, thanks for pointing out the bleeding obvious, Mr. 4 digit UID. Where did I suggest that a hacked-together Linux box could solve a cable-co's bandwidth issues or shape traffic for them? I do recall saying that "If we could manage to pull it off, then why can't they?"

      There is NOTHING stopping them from implementing a similar traffic shaping arrangement for the last-mile, which, unless they are too broke to afford more uplinks (not likely) is where the bottleneck is. In fact, I seem to recall a story awhile ago about Time Warner doing something like this with Roadrunner. It doesn't come until play until the node you are on maxes out. Then they prioritize interactive traffic ahead of file transfer (http, nntp, bittorrent, etc).

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    38. Re:Not me... by Shakrai · · Score: 1

      The only problem is you can't really get into the ISP business at this day in age because in order to serve broadband you have to have an extensive network at the edge where the clients are and that's all owned by local monopolies. Then the regulator agencies passed a motion that allows the monopolies to deny others from leasing their lines.

      Don't worry, soon the FCC will auction off the 700mhz band, which will be perfect for WISPs and will finally provide a third-pipe into our homes. I mean, it's not as if they are going to let Verizon, AT&T, Sprint, other-companies-who-already-own-the-bulk-of-the-spectrum gobble it all up just because they have the biggest checkbook..... oh wait....

      Why is it if I order IP addresses from ARIN I have to justify why I need them but our limited RF spectrum is just auctioned off to the highest bidder, who probably already has sufficient spectrum for their needs?

      *sigh*

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    39. Re:Not me... by Atzanteol · · Score: 1

      That is one of the best posts I've ever read on slashdot. Bravo. :-)

      --
      "Ignorance more frequently begets confidence than does knowledge"

      - Charles Darwin
    40. Re:Not me... by pragma_x · · Score: 1

      I'm also in MD - Montgomery County to be exact.

      I'm not seeing the google problem myself, but I have seen other problems. Do you have trouble with mp3 streams (internet radio and the like)?

      Seems like my connection gets "bounced" at random which cuts off just about everything I'm doing: IRC, streaming audio, you name it.

    41. Re:Not me... by rrkap · · Score: 0, Offtopic

      You know, everyone gripes about the mod system, but it works pretty well. However, this is getting off topic, so I'll just add that my service with Comcast still blows less than my service with SBC did.

      --
      I like my beverages with warning labels!
    42. Re:Not me... by Z00L00K · · Score: 2, Interesting

      That's the right way to handle traffic in the net - drop the priority for packages that aren't sensitive and promote packages that are sensitive to delays. If the lines are up to their throughput limit this is the way to go, and doing it right will not have any really bad effect on the users.

      Intentionally dropping data packages is much more evil since that interferes with the functionality and ultimately drives up the network traffic - not down - since many more packages has to be sent and re-sent to provide communication. Bad network conditions also spins power-users to tweak their network settings to be more aggressive. And if the the conditions gets really bad there is a risk that P2P software developers circumvents this by sending redundant information driving the bandwidth use even higher.

      But it also has to be figured out if this really is intentional or if the ISP is using equipment with bugs that actually causes this behavior. Since Google is one of the sites that's frequently used it may be that there is a buffer overflow in a router. And if there is a company policy for a certain vendor and a certain setup of that equipment this has a tendency to spread.

      Anyway - one of the interesting things reported is that accessing Google through IP address works fine, but not through the DNS resolution. This makes me suspect that the problem is rather related to a certain server or a DNS resolution problem that triggers this problem. Can be an intermediate DNS server that can't handle load-balancing but instead directs all traffic to a single server, which ultimately gets soaked. (maybe not the server, but the channel to the server).

      And ultimately - there possibilities available range from being evil to being stupid. Just the kind of story you can read in Dilbert.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    43. Re:Not me... by harl · · Score: 1

      You should find a new provider.

      I don't have Comcast. I have a cable modem from a different large company that starts with a C. I can't remember ever seeing this problem. You should switch. My provider's only sins are being expensive. I've never seen any throttling. They still provide access to various binaries groups. The last time I had an outage was when I lost power to the house.

      They're expensive but at least they're not evil.

      --
      I find being offended by me offensive.
    44. Re:Not me... by cornface · · Score: 1

      I notice this quite a bit, and I never considered that it was intentional. The odd thing is I will lose the ability to create new connections, ping outside IP addresses, or use DNS, but all of my existing connections (SSH, downloads, etc) continue functioning as normal.

      Lame.

    45. Re:Not me... by hey! · · Score: 4, Insightful

      Oh, if that were really the only problem.

      There are two kinds of big mistakes you can make: those that are big for a company your size, and those that are just plain big. In a big company with lots of customers, small mistakes are multiplied by volume into just plain big mistakes. If you've got gross revenues of a million dollars, a mistake with a potential $100,000 impact is big for your business, but not that big. You can survive it, you can reestablish credibility with your customers (whom you know face to face) by personally eating a helping of crow in front of each and every one. If you're in a company a 100x as big, you're talking maybe a $10M impact that if laid to the account of any individual employee is a disaster beyond that individual's ability to make right.

      That's why large companies can develop a special kind of stupidity, preferring a status quo that is certainly wrong to any alternative that is only probably right. Individuals protect themselves using exactly the same strategy that schooling fish employ. Any decision has to have so many fingerprints on it that firing the people who can be tied to a mistake is like cutting off your right arm. That's why big defense contractors are probably the most bureaucratic organizations on the planet. Ordinary mortals have to make decisions that can have impacts measured in hundreds of millions of dollars. In any such situation, you obviously need a form of collective responsibility, the question is what form it takes. It's all to easy to develop an organization that protects individuals by being unable to detect and respond to most problems. We didn't know about it, if we had we probably couldn't do anything about it, and if we could have, it wasn't my job.

      The problem is not that a typical PHB is necessarily stupid. The problem is that organizations are built in a way that rewards people for acting in a stupid way. But stupidity is all too common. Even stupid people can manage to be cunning in bad organizations, because they are problems in an organization built around willful blindness to problems. It's more of a challenge for intelligent people I suppose, because it's hard for people with imagination to find much satisfaction in what it takes to get ahead in these places. It has even been suggested that sociopaths make good managers, which I doubt. But I can well believe that feigned stupidity is better in some cases than the real thing.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    46. Re:Not me... by MaggieL · · Score: 1


      One thing that doesn't bother me is that ISPS should do some traffic shaping if the line is saturated.


      I suppose. But a company that runs all those smug free ads for "Powerboost" and mocking DSL users as "The Slowskys" shouldn't have saturated lines very often. Even if they have 100 * N users all hitting the same cable segment at the same time....something cable modem architecture would seem to encourage.

      All well and good to brag about how fast the peak rate is...but if you can't actually deliver those peak rates without assasinating random (or not so random) TCP sessions, something's wrong.

      --
      -=Maggie Leber=-
    47. Re:Not me... by Da+Cheez · · Score: 1

      Same here. I use Comcast and I also have been getting quite a few connection errors from time to time.

    48. Re:Not me... by davidsyes · · Score: 1

      I wouldn't be surprised if the connection resets are just "periodic refreshing" part on the part of comcast and their controllers "other intelligence-gathering black holes" to periodically ensure the mapping of machines to demarcs/premises and CO.

      Heuristic or visual analytic mapping of unencrypted (and broken encrypted) transmission linked to users, cookies, sites, and threat color of the day make for juicy work thrills for some.

      Just an idea...

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    49. Re:Not me... by BalanceOfJudgement · · Score: 1
      I'm also in Montgomery County!

      Do you have trouble with mp3 streams (internet radio and the like)?


      I can't get them to work for any reasonable length of time. I also see my connection randomly reset. It's incredibly annoying.

      I used to notice it more at my old apartment. Comcast tech said the cable modem was bad, but even with replacements it happened frequently. I'm on a different node now and there's a significant difference. It still happens once in awhile, though.

      Mostly I can't stand how slow it is. I shudder to think how many people I'm sharing the connection with.
      --

      We are the fire that lights our world.. and we are the fire that consumes it.
    50. Re:Not me... by Firehed · · Score: 1

      That may be true, but you're going with anecdotal evidence. While I think that frequent service interruption is unacceptable even at a consumer level, it's to be expected to some amount while you're not paying for a dedicated pipe - and I don't think many home users need a T1, let alone could afford one (and by today's standards, they're positively slow for a download connection).

      I too rarely if ever have internet connection disruptions, at least ones that aren't related to me hitting a dead spot in my Wifi (by setting up an 802.11n-only network and using 5.8GHz phones, I tend to avoid interference). But on occasions, it happens. Sites will time out on occasion. I just hit refresh and be done with it. I've yet to have an issue with a VNC connection, other than the time that I remotely edited my NAT settings and decided to point the VNC port at a different internal IP. Hell, I can use VNC reliably from my phone over EDGE (!) and have yet to have a service interruption. But on the rare occasion that they occur, I don't feel the need to bitch about it. That 0.1% is the difference between a $60 connection and a $600+ connection.

      Of course, if it was throttled traffic, packet shaping, or whatever, then I'd be pissed - and rightly so. There's a difference between intentional data sabotage and the connection occasionally flaking out. Of course, there's only so much I can do in either case other than moan about it (read: next to nothing) as there's a single ISP in the area, which is half the problem.

      --
      How are sites slashdotted when nobody reads TFAs?
    51. Re:Not me... by Anonymous Coward · · Score: 0

      My Linux machines have been fine. My girlfriend's laptop with XP/IE7 does it all the time now, though.

      I just told her to stop using Windows. :-)

    52. Re:Not me... by Mooga · · Score: 1

      I'm actually playing WCIII on bnet so I think it's slightly different. WoW runs on their own servers.

      --
      ~ Mooga
    53. Re:Not me... by Seismologist · · Score: 1

      I very often have problems with any sort of sessions (SSH, VPN, etc.) staying up for long periods of time because the underlying line level reliability is so poor. I can watch my cable modem logs and see many resets, timeouts, etc.

      I too have problems with my Comcast "connection" like that described in the quote, so much so that I've had to resort to using GNU screen all the time.

      I actually phoned comcast and got to an "elevated level" response that basically meant a "technician" was going to come over to my house and , as far as I can tell, check to see if I connected everything right. WTF! The first thing the techie will say is "we don't support x" where x is any number of things: Linux, Firefox, custom built computer, room lighting levels, who the f-knows. Maybe I could follow that technician into the Comcast server/data center, tell him to f-off, and see what's going on with my connection to my house.

      --
      ~ In Trust, We Trust ~
    54. Re:Not me... by Knara · · Score: 1

      Many organizations do traffic shaping, it's just that Comcast is a behemoth where the left hand doesn't know what the right hand is doing.

    55. Re:Not me... by Bryansix · · Score: 1

      Oh kind of like all the big Telecoms as well? Verizon, ATT and Telepacific have all proven their incompetance to me in the last 6 months.

    56. Re:Not me... by RareButSeriousSideEf · · Score: 2, Insightful

      It just started hitting me within the last month or two, and it's so bad now that I've literally had to bring Speakeasy in and move my Subversion, FTP & web servers over to that connection. I know Comcast doesn't officially support servers, but I've been running all kinds of them without issue until just recently.

      You know, since providers and governments are breaking TCP/IP with these strategies, I think it warrants some sort of firewall extension to run heuristics on RST packets and try to determine which ones are suspect & should be dropped. Then it's just a matter of getting every "guy on the other end" to use it. ;-)

    57. Re:Not me... by Anonymous Coward · · Score: 0

      What people seem to be missing is that Comcast oversells the crap out of their services. It's the only way any ISP of any kind or size can remain in the least bit competitive.

      Most people are using either a small percentage of their bandwidth at a time (TF2 doesn't eat up that much, it just likes low latency) or use it in bursts. A 30MB driver here, 1.5MB worth of email there, with long periods of very little activity in between. ISPs base their profits and their very survival as a business on this type of usage pattern.

      Bittorrent (and other bandwidth/transfer-heavy applications) don't conform to this usage pattern. They tend to monopolize as much as they can get for long periods of time, which drives up the total amount of bandwidth in use at a time. Comcast (et al) only has so much pipe to go around, and if everyone's using as much as they can get, the network suffers.

      Now, in Comcast's view, traffic shaping doesn't solve their problems. Reducing the priority of all that bulk traffic may put it below other types of traffic, but it doesn't eliminate the traffic. It still skews the usage patterns that they depend on. Bulk traffic eats into their profit margins, and Comcast really doesn't care what kind of traffic it is.

      They might be wiser to allocate a fixed percentage of their network for P2P traffic, and let the torrenters share that. This isn't a terribly practical approach, however, as protocols like bittorrent try to mask themselves so they can't easily be detected as P2P traffic.

      Comcast appears to have come to the realization that they will never be able to beat bittorrent at a protocol filtering level, so they've just decided to crack down on everyone. What they don't seem to realize is that it's going to be more detrimental to their business model to assume everyone's to blame and punish their entire customer base.

      Kinda sounds like recent DRM scenarios, doesn't it?

    58. Re:Not me... by jonwil · · Score: 2, Insightful

      They dont try and shape traffic because they dont want to shape traffic. Its not just about the bandwidth used by P2P, its also about the fact that P2P is used for so much piracy. Why bother to pay Comcast $$$ for HBO when you can download the shows you wanted from HBOTorrents.com (or other BitTorrent site). Also, it wouldn't surprise me if there are back room secret deals going on where the big media corps are telling Comcast that they have to do their best to make illegal file sharing on their networks unusable and in return they get access to the channels & content from the big media corps at better rates (ala the Microsoft "sell only windows or else we charge you more for it" back room deals that are rumored to exist)

    59. Re:Not me... by aichpvee · · Score: 1

      Lucky, mine has been every second or third day for the last month, though in the same time period (assuming that you're west coast also). I'd assumed they had a deal with yahoo or microsoft to fuck up the connections to google and drive search users to those sites. Fuck I hate comcast!

      --
      The Farewell Tour II
    60. Re:Not me... by wdolez00 · · Score: 1

      There has been a lot of talk on forums about recent disconnect issues with people in certain regions of the country. Between Comcast and WoW, I mean.

    61. Re:Not me... by Shakrai · · Score: 1

      What people seem to be missing is that Comcast oversells the crap out of their services. It's the only way any ISP of any kind or size can remain in the least bit competitive.

      [snipped]

      Most people are using either a small percentage of their bandwidth at a time (TF2 doesn't eat up that much, it just likes low latency) or use it in bursts. A 30MB driver here, 1.5MB worth of email there, with long periods of very little activity in between. ISPs base their profits and their very survival as a business on this type of usage pattern.

      I don't know if I'd agree with your logic. If that was my usage pattern then I'd be just happy with dial-up -- especially knowing that if I really wanted that 30MB driver ASAP I could download it at the office and burn a CD. Somebody earlier said that p2p is really the killer app for broadband and the ISPs have to know that.

      Bittorrent (and other bandwidth/transfer-heavy applications) don't conform to this usage pattern. They tend to monopolize as much as they can get for long periods of time, which drives up the total amount of bandwidth in use at a time. Comcast (et al) only has so much pipe to go around, and if everyone's using as much as they can get, the network suffers.

      Again, I've said this a few times now, but which pipe? The shared last-mile pipe or the pipe to the internet? Because it's highly unlikely that the pipe to the internet is the problem. That's a comparatively cheap expense compared to the expense of maintaining that huge network. The shared last-mile is the problem they have. And on the shared last-mile there is no reason why traffic shaping wouldn't solve the problem. What do I care if the node I'm on is running at 100% of capacity as long as I still have a low RTT time for my ssh/voip/gaming packets?

      Hell, right now at work I've maxed out our T-1 seeding a torrent. But I have a shaping policy in effect that prioritizes all other traffic ahead of this -- so nobody even notices, not even the VOIP users in our remote offices over the VPN. A well designed shaping policy would be a fair way to solve the problem and would largely be transparent to end-users.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    62. Re:Not me... by Shakrai · · Score: 1

      Also, it wouldn't surprise me if there are back room secret deals going on where the big media corps are telling Comcast that they have to do their best to make illegal file sharing on their networks unusable and in return they get access to the channels & content from the big media corps at better rates

      This is the most insightful post in this entire discussion, IMHO. Too bad you made it too late to get any real + moderation. Too bad I've already posted about three hundred times or you'd get my mod points.

      I find it interesting that none of the DSL providers feel the need to interfere with bittorrent. Could it be that they don't have a vested business interest in preventing piracy?

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
  2. Get the facts by MyLongNickName · · Score: 5, Funny

    70% of all "file sharers" use Google. Anyone with even a small background in statistics can see that Google is behind all this piracy. Comcast is simply watching out for our economy. I say good for them. Now if they would only do something about that wretched Slashdot and its wanker community.

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    1. Re:Get the facts by Shakrai · · Score: 3, Funny

      -1, Troll? This should have been modded funny. Or ignored. Or overated if it bothers you that much. But troll? I hope you pay in meta-mod.....

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    2. Re:Get the facts by 4D6963 · · Score: 1, Informative

      Wow, -1 Troll? Do people even think before moderating? For those who aren't subtle enough to get it on their own, the parent post is being sarcastic.

      Edit : ha, nevermind, someone had the common sense to mod it Funny.

      Edit #2 : Oh yeah, didn't you know? Now you can edit your posts on Slashdot.

      --
      You just got troll'd!
    3. Re:Get the facts by Anonymous Coward · · Score: 0

      Edit #2 : Oh yeah, didn't you know? Now you can edit your posts on Slashdot.

      Since when? And how?

    4. Re:Get the facts by Opportunist · · Score: 1

      You have a great career in statistics ahead of you.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    5. Re:Get the facts by jellomizer · · Score: 1, Informative

      No lately moderators have been using their moderation to get their point across (by attempting to censor information they don't like)

      Troll: Ex. "Windows(or whatever) Sucks." Ideas that do not bring any useful information to the topic and usually just there to abuse the people. Lately it is has been use as I disagree with your point of view or you are missing some what the moderator considers correct facts.

      Flaimbate: Ex. "Windows is the Best OS out there" Simular to a Troll but usaually used to spark emotional responce from the users, with little descussion of the actual topic... Latly moderators like to use this for contaversal topics that they disagree with the premis. The difference is one is based on some logical reasoning while the other is just to spark emotional fighting.

      Redundant: Ex. "Just as everyone else said this ...." For nothing new added to the conversation just what everyone else said. Now it is used if the argument is an old argument that they have heard before.

      Offtopic: This post... Post that tangant to far off the topic or are compleatly unreleated to the topic. Often used now for posts with 2 or more paragrahs and/or relate to the topic by analogy.

      Overrated: For cases where they are rated a 4 or 5 but really not worth that spot... Thay are now used as a loop hole around metamoderation. For I disagree with your topic.

      There is less abuse in the positive moderation, except for the fact the earlier posts get moderated faster then older ones and there is little double checking to see if a moderated down post is really woth that.

      Underrated: For those posts that deserve some notice but doesn't fit any of the other moderation. This is not used too often but often it is used for low moderation such as trolls or flaimbates that are not worth the -1 penality but still is a troll or flaimbate but it is minor and deserves a 0 or 1

      Funny: It made you chuckle so it is moderated funny. One Mans funny is often an other mans Troll.

      Interesting: It made you stop and read it fully to understand what the heck they are talking about. They brought up a lot of good points. Used now as I agree.

      Insightful: Put new perspective on things you, a view that is new, and worth consideration was brought up... Now it is used for Yea that was what I was thinking...

      I think there should be a flag where the user can debate their moderation if they disagree with it and give it priority in meta moderation. While on the whole it doesn't mean much, but still people like to get credit where credit is due.

      Slashdot requires you to wait between each successful posting of a comment to allow everyone a fair chance at posting a comment.

      It's been 22 minutes since you last successfully posted a comment you guys need to fix that.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    6. Re:Get the facts by sumdumass · · Score: 3, Insightful

      Lately?

      I have noticed this stuff happening for over a year or more. Of course I speak my mind on a lot of issues that goes against the grain. For instance, stuff like the domestic spying- I usually point out that it is far from domestic which get troll, flame bait, and overrated modifiers all the time. It has been a situation for a while now and I have a working theory on it.

      The theory goes something like this. When we started seeing the politics sections appear (that was supposed to be temporary but stayed forever) I started seeing political motivated posts that were basically rehashes of some party line talking point getting moderated insightful while common sense posts about the topic in hand was being modded off topic, under rated or some other negetive moderation. I began watching and it appear that either an organized group or groups of people have signed up in order to press a particular view or the sites own administration is doing it to some extent. Judging by the constant links to political sites like media matters and moveon.org by posters themselves, I'm starting to think it is a group of ideolgs doing it.

      Of course I can prove anything other then by saying it is my personal observations. But if you start looking at it in this light, you will likely see the trend happening too. Of course to what degree will probably depend on your political bias. But you should definitely see a pattern rising that will worsen coming to a major election time.

    7. Re:Get the facts by richie2000 · · Score: 1

      Now you can edit your posts on Slashdot. Really?
      --
      Money for nothing, pix for free
    8. Re:Get the facts by richie2000 · · Score: 1

      Nah.

      --
      Money for nothing, pix for free
    9. Re:Get the facts by JK_the_Slacker · · Score: 0

      I agree. It seems that when I get moderated to -1, it's because I posted a meme... the reason given being "Offtopic." Now, I don't mind losing points for a real stinker, or else I'd post anonymously. However, there's no reason to call it offtopic. Even a bad meme is on topic, even if it doesn't contribute anything. If you don't think it's funny, moderate it down without a reason.

      Also, I find it REALLY annoying when I log in and check my karma to find out that a post I made is moderated "-1 Overrated." Overrated? It hadn't been rated at all in the first place!?!

      Moral of the story: If you don't like somebody, just make them your enemy and adjust your threshold. You don't HAVE to see my posts if you don't want to. That's what the thresholds are for!

      --
      I'm waiting for a "-1 somepeoplejustshouldn'tgetmodprivileges" meta-moderation.
    10. Re:Get the facts by roguetrick · · Score: 1

      You give yourself too much credit, as this post comes across as "listen to me, stop modding me down, everyone must hate me." Maybe that's what's going against the grain. As well, I can see a good reason why you might get "offtopic" modifiers.

      --
      -The world would be a better place if everyone had a hoverboard
    11. Re:Get the facts by UbuntuDupe · · Score: 1

      I think the technical explanation for the flawed Google-Comcast interface is that Google has frequentus visitus but lacks extortionus paymentus.

      If you know what I mean.

    12. Re:Get the facts by sumdumass · · Score: 2, Informative

      Lol.. I wasn't talking only about myself. I surf at -1 and see a lot of the comments modded down. And yes, I know when something is off topic like this is.

      You wouldn't happen to be one of the people I talked about attempting to dispel knowledge of this are you? There we go, the tinfoil hat is back in place and everythign feels right again.

      Either look around or keep your eyes shut. It doesn't matter much to me. But I call them as I see them. I haven't been wrong often.

    13. Re:Get the facts by Maxo-Texas · · Score: 1

      If I had moderation points, I would moderate your post "Interesting".

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    14. Re:Get the facts by Maxo-Texas · · Score: 1

      I find your post interesting and I have posted similar with regard to microsoft.

      I see

      * Certain posts go almost immediately to +5.
      * A lot of use of "overrated" to neg-mod people.

      I had suggested to Cowboyneal at least 8 months ago that the negative moderation is getting out of hand and most often wrong while the positive moderation is usually correct so there should be more meta moderation of neg's than positives.

      However, now I am beginning to think enough big players have stooge accounts here that the entire process is suspect. I think Cowboy needs to get some people he trusts to take a cold hard look at the moderation histories and IP addresses and clean house. He could probably do it productively himself since I suspect we are talking under a thousand bogus accounts.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    15. Re:Get the facts by jellomizer · · Score: 1

      Anti-GPL 3.0 or Anti-RMS comments are unfairly moderated as well. Just because you disagree with the direction or the person it doesn't mean you are out to stop porgresss on Open Source but you think direction is off from whst is best

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    16. Re:Get the facts by Darby · · Score: 1

      Of course I speak my mind on a lot of issues that goes against the grain. For instance, stuff like the domestic spying- I usually point out that it is far from domestic which get troll, flame bait, and overrated modifiers all the time.

      So you tell bald faced lies? OK, that's a bad thing.

      It has been a situation for a while now and I have a working theory on it.

      Let me guess, it has nothing to do with the fact that you're wrong yet won't quit lying, rather it's some bizarre conspiracy and has nothing to do with the real legitimate reasons?


      The theory goes something like this. When we started seeing the politics sections appear (that was supposed to be temporary but stayed forever) I started seeing political motivated posts that were basically rehashes of some party line talking point getting moderated insightful while common sense posts about the topic in hand was being modded off topic, under rated or some other negetive moderation. I began watching and it appear that either an organized group or groups of people have signed up in order to press a particular view or the sites own administration is doing it to some extent.


      Am I good or what?

      Maybe you should look into the whole "you're a nutter" thing before you make up a bunch of crazy nonsense.

    17. Re:Get the facts by HiThere · · Score: 1

      Try it this way:
      Nearly everyone's an idealog about things that matter to them. As the site increased the number of people posting, the divergence in views became larger between the different sections. Nothing makes a programmer be either left-wing, right-wing, or centrist. Any of those can be good programmers, so they all showed up. There's lots of libertarians...but this is political ideology, it doesn't easily translate into practical matters...except that it's highly consistent with FOSS, so there's a very strong libertarian streak that is also favorable to FOSS. (Note that this kind of libertarian isn't closely connected with what the Libertarian Party is talking about. There's some overlap, but not much.)

      OTOH, programmers who are system designers tend to notice that designing a good system is hard work, and requires lots of cycles of error correction. So in areas where they think carefully, they tend to be opposed to design decisions that are top-down and difficult to fix design errors in. But this is only in areas where they think carefully, and nobody does that in most of the places that they're operating. Too inefficient.

      There's probably more factors involved, but those are the ones that I notice off the top of my head, and they would predict the effects that you have noticed.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    18. Re:Get the facts by Maxo-Texas · · Score: 1

      This is an excellent example of a mis-moderated post.

      If I could, I would give it "+1, Ironic"

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    19. Re:Get the facts by Bri3D · · Score: 1

      Yeah, we have those "organized groups" who "press a particular view" in this country. They're called Democrats and Republicans, and a majority of politically active Americans are members of one or the other.
      So, when Slashdot introduces politics, the politicians move in, and due to the nature of the "average" techie internet-board user (aka Slashdot user) as a young leftist, it's agreement with the young leftist opinions that happens.
      It's not exactly... difficult to figure out.

    20. Re:Get the facts by roguetrick · · Score: 1

      Nope, and I run at -1 myself, but its more for tyranny of the majority reasons than it is for some feeling of site wide coverup. Your post just made me decide to pull out the "Call 'em as I see 'em" card.

      --
      -The world would be a better place if everyone had a hoverboard
    21. Re:Get the facts by sumdumass · · Score: 1

      You know, I would agree with you on the comments. There are only certain ways that you can interpret events without introducing flaws. discussion of things are quite stimulating specifically because of this and the process you described.

      But something I cannot agree with is transposing this to the moderation system and the way it is being used. There is almost a concerted effort to just flat out suppress opposing opinions now matter how rooted in fact they are. I say almost because I can see it but I cannot always predict it. But to keep with your programmer theme, a normal person in the positions like you mentioned wouldn't attempt to obfuscate the code they didn't like of a program and bury it under all the other code in an attempt to make it appear missing.

      Here is a little experiment you can try. I have done this on several occasions and noticed it to be true. You might notice a little different of a trend. Wait for something that comes up and is somewhat of a hot button political issue. Global warming, government and all seem to be effective and demonstrate this nicely. You have to get in early and either write a comment that is factually true but against the common tone or pick someone elses comment that does that same. Now watch the moderations and you will see that there is a greater chance of getting down modded early on then there would be later in the game after a lot of other comments are made. I'm not talking small change either, it isn't like the first 30 or anything. Get in on the first day and your likely to be hit. Post the exact same message a day or two later after the organized people have exhausted their points and watch it either not get moderated or modded up.

      When I mentioned a pattern, I wasn't claiming to have just stumbled on to something. I have actually attempted to test this and was able to predict results like how soon you post after the storying being made available correlating to how likely you are to get modded on some topics as apposed to others. I have taken almost identical posts and done nothing but changed the tone to be the exact opposite which is common in political discussion and seen the exact opposite in moderation. Maybe I should start collecting statistics so I can provide them the next time I make a comment like this. I'm sure I'm not the only person who has noticed this. I have discussed it several times in the past and will probably do it more in the future.

    22. Re:Get the facts by Gat0r30y · · Score: 1
      Have you considered the possibility that there isn't an organized conspiracy, but instead perhaps it is merely that our little /. community has a bias, just as many other communities do?
      Perhaps thats what he was trying to get at. Rather than accept that any group is going to have a bais, and slashdot, having a disproportionate number of college graduates, Techies, and the like is not representative of the overall population you choose to believe that there is a mysterious conspiracy out to get you and suppress your opinions. I'm gonna have to go with "you are a nutter".
      Additionally:

      You seem to distract from the important issues quite well. BTW, I think I heard your mom calling you.
      I hope in time you come to discover what an ass you are.
      --
      Prediction: The real iPhone killer is going to be sex robots from Japan. Think about it.
    23. Re:Get the facts by HiThere · · Score: 1

      I agree that the observed effect is present. I'm proposing an alternative theory for how the effect is created.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    24. Re:Get the facts by Anonymous Coward · · Score: 0

      Obviously you should start checking for stooge accounts with the parent post for this one. I mean, coming up with a rational explanation and pooh-poohing your conspiracy theory?

      He MUST be one of them!

    25. Re:Get the facts by Alsee · · Score: 1

      70% of all "file sharers" use Google. Anyone with even a small background in statistics can see that Google is behind all this piracy.

      More than half of rapes are committed within 48 hours subsequent to eating a tomato or tomato-tainted product.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    26. Re:Get the facts by ozbird · · Score: 2, Funny

      I haven't been asked to meta-mod for ages... Did I get marked down in meta-meta-mod?
      ("Who watches the watchers?")

    27. Re:Get the facts by arodland · · Score: 1

      And ironically you forgot the most common use of the Troll moderation, which was the one that applied to you: "your pointless post with every other word misspelled causes slashdot readers pain to gaze upon. For this crime, it will be buried and your karma diminished."

    28. Re:Get the facts by pjp6259 · · Score: 1
      Now watch the moderations and you will see that there is a greater chance of getting down modded early on then there would be later in the game after a lot of other comments are made. I'm not talking small change either, it isn't like the first 30 or anything. Get in on the first day and your likely to be hit. Post the exact same message a day or two later after the organized people have exhausted their points and watch it either not get moderated or modded up.

      This isn't a conspiracy. Hell, the slashdot faq mentions this effect:
      http://slashdot.org/faq/com-mod.shtml

      Post Early: If an article has over a certain number of posts on it already, yours is less likely to be moderated. This is less likely both statistically (there are more to choose from) and due to positioning (as a moderator I have to actually find your post waaay at the end of a long list.)
      --
      Computers don't make mistakes. What they do, they do on purpose.
    29. Re:Get the facts by sumdumass · · Score: 1

      Lol.. ah how naive one can be.

      Maybe I'm just getting old and noticing things that didn't happen two years ago. Maybe the commonality of what is going on and the frequency of it is just a illusion. Or perhaps what I say is true and there is a big effort to quiet it down. It is strange that I have posted comments like this before and never have gotten as big of a response as I did until I mentioned organization to the flow.

      I don't know, My tinfoil hat alarm was reset earlier today. Maybe it isn't working correctly.

    30. Re:Get the facts by sumdumass · · Score: 1

      Well, keep your eyes open. The "Call 'em as I see 'em" card is a good thing. It is what I just did too. Just don't over look a pattern for if you see it. It might be something you care about getting covered up. Difference of opinions isn't the problem just so we are clear. It is suppressing it that gets my goat.

    31. Re:Get the facts by sumdumass · · Score: 1

      I don't know, do I have to draw a picture? I know the difference between posting at the last minute and getting first post.

      The point I was making is that there seems to be a flock of politically motivated moderations in the beginning of an articles life then in the end of it. Posting early verses late wouldn't effect the motivation of the moderation as much as the moderation itself. You see, even inside patterns you can find patterns.

    32. Re:Get the facts by sumdumass · · Score: 1

      Dully noted.

    33. Re:Get the facts by sumdumass · · Score: 1

      I have been here for a while. And don't let my UID fool you, I posted here quite some time before that with another moniker that I screwed up by not changing the email address on and forgetting my password with no way of recovering it after a car accident. I have seen the bias. That's really not the issue.

      The issue is that the bias has taken on a motive or agenda if you will. Pointing it out won't stop it but it will let people know that you sometimes have to surf at lower levels in order to get the true story. It will also point out that not everything with high moderation is worth the points as well as the low moderations. I'm not attempting to say that every moderation has an organized plot behind it. But I am convince though my own observation that there are organized groups attempting to suppress certain views based on political motivation. I put the connection to some active groups or sites that seem to have one purpose and I wouldn't put it past those sites to attempt a stunt like that. We have seen too many instances of less then honorable actions from some of these sites and if you visit them to read the members content, you quickly see the hate (not difference of opinion) that lends legitimacy to this.

      You may disagree. But keep my thoughts in the back of your mind and decide for yourself if your views aren't manipulated to forward some larger conspiracy. There has been more posts in this thread to tell me there is no way I could be correct in this thinking then I would expect if I was actually wrong. Some come across with the same tone of hate that I found in the other sites. I can put 2 and 2 together to come out with 4. It is just a question of 4 what. I think that is becoming more clear. And of you look in my journal, I made a post about this over a year ago that was answered with a reasonable excuse that I left there. Coincidence or coordination? You tell me.

    34. Re:Get the facts by mollymoo · · Score: 1

      [ deleted by mollymoo 200710310022 ]

      --
      Chernobyl 'not a wildlife haven' - BBC News
    35. Re:Get the facts by Darby · · Score: 1


      You may disagree. But keep my thoughts in the back of your mind and decide for yourself if your views aren't manipulated to forward some larger conspiracy.


      Dude, you're the one pushing the party line conspiracy bullshit. I could watch Fox news and get all the "information" you're spewing.
      Calling you on your shit is addressing the manipulation on a small scale.

    36. Re:Get the facts by sumdumass · · Score: 1

      And your point is what? All I did was warn you that there is something bigger going on around here and suggest you keep an eye out for it. Either do it or don't, it doesn't matter much to me.

      And BTW, something being on fox news or you thinking it might be there doesn't erase anything actually happening. You could just as easily see the same thing on any news network too. There isn't something magical about Fox that makes it any different from others. Knowing how the left view Fox News, I think maybe you should pay more attention to what I said. It seems that you are willing to dismiss things out of hand because you don't agree with it personally. But the real question might be, do you not agree with it because it isn't true or because your information has been so skewed that your not making what normal people would call an informed decision? And no, Don't answer that yourself. It wasn't a question directed at you but to those interpreting your views.

    37. Re:Get the facts by Darby · · Score: 1

      And your point is what?

      That you're a conspiracy nutter.


      And BTW, something being on fox news or you thinking it might be there doesn't erase anything actually happening.


      No, but it's a fair bet that it isn't true.

      There isn't something magical about Fox that makes it any different from others.

      Sure there is. It's purely fascist propaganda, disinformation and flat out lies. They've admitted that they tell flat out lies, and people who use them as a primary source of news have been proven to be far less informed and more importantly and often dead wrong about major important issues as a rule, not an exception.

      Knowing how the left view Fox News, I think maybe you should pay more attention to what I said.

      Except I'm not on the left. That's how sane, informed people view Fox news because it's quite obvious and even they don't really bother trying to deny it. Your failure to recognize that and your deceitful attempt to try and ignore that elephant in the room speaks very poorly of you.

      I think maybe you should pay more attention to what I said. It seems that you are willing to dismiss things out of hand because you don't agree with it personally.

      No, that has nothing to do with why I dismiss what you say. You're quite often backing the ridiculous lies of this administration, so you have proven yourself to be either a liar a fool, or both. Quite simple and it has nothing to do with me, it's all about who and what you have chosen to be.

      But the real question might be, do you not agree with it because it isn't true or because your information has been so skewed that your not making what normal people would call an informed decision?

      I'll answer it anyway. My information is not skewed because I have never trusted the mainstream media, so I get my information from a raft of sources. I don't bother watching Fox news at all though because they have proven themselves repeatedly to be dedicated to propaganda and lies and nothing else really. Of course, normal people would not call what I do making an informed decision because they think that means listening to what the idiots on the magic box tell them. So I do make informed decisions, but a normal person wouldn't recognize that.

      In short, save your crazy nuttery for someone dumb enough not to see right through you.

    38. Re:Get the facts by sumdumass · · Score: 1
      Wow.. You have just told us a lot about yourself and what is wrong with america today. I hope more people read your posts and realize hoe wrong you are and how wrong they are when agreeing with you. It simply amazes me that you would have the attitude that because you want it to be a certain way, it must be true that way. In short there is no difference between what you have said here and just making stuff up. There is no difference between someone watching the boobtube and getting their informed opinion and you going to your sources for the same skewed opinion. Your simply an amazing piece of work.

      No, but it's a fair bet that it isn't true.

      You have nothing but your opinion to back that up. You have no proof outside that.

      Sure there is. It's purely fascist propaganda, disinformation and flat out lies. They've admitted that they tell flat out lies, and people who use them as a primary source of news have been proven to be far less informed and more importantly and often dead wrong about major important issues as a rule, not an exception.

      Lol.. opinion once again. They have admitted nothing of the sorts. And No, it has never been proven that that people are far less informed. If you think it has, then provide some sources for this proof. I'm wiling to bet that your one of those people who saw some study a couple of years ago and are acting like the results of the study. I'm actually betting that you never even read the study past the headlines and aren't even interpreting it correctly while walking around claiming that you are uber intelligent and have the right view because you are informed. So I guess maybe you should provide some links and we can go from there.

      No, that has nothing to do with why I dismiss what you say. You're quite often backing the ridiculous lies of this administration, so you have proven yourself to be either a liar a fool, or both. Quite simple and it has nothing to do with me, it's all about who and what you have chosen to be.

      The definition of a lie is more or less something that isn't true. What I back is the truth not this administration. This isn't a bad thing even if it is contrary to your world view. And something contrary to your world view isn't automatically a lie. So you are quite wrong in who it has to do with, It has everything to do with _you_ not liking my opinions on the truth. It has everything to do with _YOU_ not wanting your world view challenged with the truth or even a difference of opinion. I don't know why that scares you so much, but get over it.

      I'll answer it anyway. My information is not skewed because I have never trusted the mainstream media, so I get my information from a raft of sources. I don't bother watching Fox news at all though because they have proven themselves repeatedly to be dedicated to propaganda and lies and nothing else really. Of course, normal people would not call what I do making an informed decision because they think that means listening to what the idiots on the magic box tell them. So I do make informed decisions, but a normal person wouldn't recognize that.

      No, your information is very skewed. I don't watch fox news either but that is because I don't have cable TV not because of any imaginary tilt in their leanings. A lot of what you would consider false with the various news outlets is opinion and not news. You have rejected them because you don't like the opinions they present and instead went and found fringe sources that have very similar opinions as you do. This is what is meant by Skewed. It is like the econemy thriving is good under clinton and when the same indicator numbers rise under bush it is bad and a sign that he's evil. The idea of it being good or evil is "opinion", the idea that the economy is improving or growing is fact or th truth. It appears that you cannot separate facts from opinion when it comes to news and it appears that you discou

    39. Re:Get the facts by Darby · · Score: 1

      Wow.. You have just told us a lot about yourself and what is wrong with america today.

      No, you're projecting. Your deep ignorance of basic facts is truly scary.

      The definition of a lie is more or less something that isn't true. What I back is the truth not this administration. This isn't a bad thing even if it is contrary to your world view. And something contrary to your world view isn't automatically a lie.

      No, you've backed a number of really idiotic lies. I have no problem with the truth. I do have a problem with people like you spreading propaganda and claiming that I'm uninformed when I'm clearly much better informed than you are, because you have an agenda you feel is served by lies, disinformation and propaganda.

      I don't watch fox news either but that is because I don't have cable TV not because of any imaginary tilt in their leanings.

      You see, when you say crazy things like the extremist right wing "leanings" of Fox are imaginary, then you have lost any and all credibility. It's not in any way in dispute that Fox News is an extreme right wing propaganda network. You might feel good, bad, or indifferent about that fact, but pretending it isn't a quite obvious truth makes you look like a fool.

      A lot of what you would consider false with the various news outlets is opinion and not news. You have rejected them because you don't like the opinions they present and instead went and found fringe sources that have very similar opinions as you do.

      No, you obviously don't know a damn thing about me, where I get my information or what processes I go through to verify them. So, I hope you're having fun making shit up and claiming it's in any way related to me, but I'll leave you to your strawman fallacies and your really dumb trolling.

    40. Re:Get the facts by sumdumass · · Score: 1

      No, you've backed a number of really idiotic lies. I have no problem with the truth. I do have a problem with people like you spreading propaganda and claiming that I'm uninformed when I'm clearly much better informed than you are, because you have an agenda you feel is served by lies, disinformation and propaganda.
      Put your reputation where your mouth is. Show some links on it. And yes, you are uninformed. I aksed you to show where it has been proven that Fox News Viewers are more uninformed and stupid as your claim was and you have yet failed to show the proof.

      You see, when you say crazy things like the extremist right wing "leanings" of Fox are imaginary, then you have lost any and all credibility. It's not in any way in dispute that Fox News is an extreme right wing propaganda network. You might feel good, bad, or indifferent about that fact, but pretending it isn't a quite obvious truth makes you look like a fool.
      Yes, they are wholly imaginary. At least to the extent that you portray it. The programs which are separate from Fox News are independent just like Chris Mathews Views are independent of MSNBC as well as Larry Kings and CNN. Again, where is your proof? Your the one making an accusation so I guess you should show some proof to it. Of course if it was as easy as you claimed, it shouldn't be too hard to come up with a none bias site supporting the claim. IF you cannot, then I suggest that you take what I said with a grain of salt.

      As far as feelings are concerned, I am the one separating emotion from the view on the slants and looking at them objectively. I used to watch Fox News as well as CNN and MSNBC and PBS when I had cable just over a year ago. I often have seen the claims of liberal or conservative bias in all of them and with the exception of a few programs hosted on those channels, there was none. But there was a lot of people reporting stuff that people got upset over when they heard it. You need to seperate your personal beliefs and feelings when making this evaluation.

      This is something that you apparently cannot do. I can tell this from the tone of your posts and the words you are using to describe things.

      No, you obviously don't know a damn thing about me, where I get my information or what processes I go through to verify them. So, I hope you're having fun making shit up and claiming it's in any way related to me, but I'll leave you to your strawman fallacies and your really dumb trolling.

      I'm not making anything up. I am interpreting what your saying and giving my opinion on it. I am also weighting the facts embeded in your posts and attempting to discern which is real fact and which is your opinion presented as fact. Your interpretations on a lot of things are mere skews of party line stands mixed with a lot of emotion. As for trolling, your the one who injected their comments into this conversation, you are the one trolling. I was stating an opinion and responding to others who responded to me.

      As I said before, Your the one making the claim of something out of the norm. So give some links from unbiased sites, maybe a study or something and I will put some weight to what you say. However, I cannot prove a negetive when it is something that hasn't happened. The Onus is on you to provide backup to your claims. I would think if you could, you would have by now instead of skirting the request and attempting to ignore it with insults. I have no problem discussing this with you but I at least require you to be intellectually honest to yourself.
  3. Google *is* the file-sharer by Paeva · · Score: 4, Insightful

    After all, doesn't Google host more copyrighted content than any other person/company in the world? ;)

  4. follow the money by Anonymous Coward · · Score: 0

    Has Comcast by any chance partnered with another search engine? Completely coincidentally of course?

    1. Re:follow the money by GundamFan · · Score: 1

      That is a genuinely good question, I don't know of any such partnership (I would guess that Slashdot would report it given what I have seen as far as Comcast coverage here) but it does seem like a plausible explanation. Money is defiantly at the heart of this issue if it is indeed intentional at all (I wouldn't put this past Comcast's ability to screw up).

      My next questions would be: How bad is the disruption and how many users in what regions are affected?

      --
      I don't give a damn for a man that can only spell a word one way.
      Mark Twain
    2. Re:follow the money by budgenator · · Score: 2, Interesting

      comcast.net search is still powered by google, I wonder if they looked at my search term "comcast [RST]" on the way out?

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
  5. Happened to me yesterday by TheDrewbert · · Score: 1

    when my Google Apps site suddenly wouldn't work.

    --
    http://www.CelloFourteGroupie.net
    1. Re:Happened to me yesterday by filterban · · Score: 1

      Yep, it's been happening to me in Minneapolis since Sunday. Gmail, Google, and other sites just stop working. How the hell can they get away with this crap?!

      --
      rm -rf /
  6. Gmail Notifier by hansamurai · · Score: 4, Informative

    Starting yesterday my Gmail Notifier Firefox extension stopped working at home where we have Comcast, but at work it works just fine. I thought maybe the plugin had broken due to some API changes or something but I thought it was odd it worked one place and not the other. This really seems like it's related and even though I believe Gmail Notifier is a third party extension, it's still accessing Google's servers.

    Comcast is really pissing me off. But what's my other option: Qwest DSL.

    1. Re:Gmail Notifier by Anonymous Coward · · Score: 0

      I wouldn't be surprised if they arn't meaning to block google, but their network is just such a piece of shit that it's doing it by accident. I moved away from comcast internet 2 years ago after 3 weeks of "we have people out there working on the problem right now" and no internet access.

    2. Re:Gmail Notifier by ajs · · Score: 3, Insightful

      Comcast is really pissing me off. But what's my other option: Qwest DSL. Thankfully, I had RCN as an option. I pay them $20 extra per month for a static IP and run my home Web server and mail gateway there. I've never had a problem downloading Ubuntu or Fedora distributions with BitTorrent; Web traffic incoming or outgoing; or... well, anything.

      Call your city. Ask them to re-evaluate Comcast as the local Cable provider or do what my town did: offer RCN as a competing provider.
    3. Re:Gmail Notifier by SevenHands · · Score: 1

      This is exactly what is needed here. Enough Comcast subscribers jumping ship would most definitely start a shift in company policy away from practices like this. Unfortunately, there is probably a large majority of clueless/less tech savvy Comscat subscribers who will merrily go along feeding the beast, mostly oblivious to what is happening.

      Supporting small local ISPs is something I have always been totally for. The cost might be a bit higher, but usually I end up getting better services. Usually these smaller ISPs don't have an issue with a subscriber running small FTP/Web servers, whereas with large outfits like Comcast, this is either frowned upon, or outright banned.

    4. Re:Gmail Notifier by shredswithpiks · · Score: 1

      Qwest DSL was my only alternative, too. Glad I made the switch. 7meg all to myself. I don't get TOS letters for using too much bandwidth in one month. I don't get fake packets ruining bit-torrent and google. seems like an easy choice to me.

    5. Re:Gmail Notifier by Shakrai · · Score: 1

      Supporting small local ISPs is something I have always been totally for.

      Hey, as someone who used to work for a small local ISP I'm in 100% agreement with you. Now find me a small local ISP. Because to a tee, every single one of them in my area went out of business :(

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    6. Re:Gmail Notifier by DCstewieG · · Score: 1, Insightful

      20 bucks a month! Why not just get something like No-IP?

    7. Re:Gmail Notifier by Phu5ion · · Score: 1

      Comcast is really pissing me off. But what's my other option: Qwest DSL.

      Me too, but at least you have an option. Thanks to an exclusive contract in my apartment community, my only option is Comcast.

      I was having the same problem last night, no gmail, no reader, and I couldn't even run a simple Google query.

      --
      Slashdot is kind of like Playboy; we aren't here to read the articles.
    8. Re:Gmail Notifier by glavenoid · · Score: 1
      That would be nice, except for the markets where Comcast is the ISP monolopy. Even *if* there are smaller ISPs in these markets, there is a good chance they are leasing bandwidth from Comcast anyway, which of course defeats the purpose.

      I'm thankful that I live in a competitive market that offers several major ISPs.

      --
      I, for one, am looking forward to the inevitable /. beta rollout fallout.
    9. Re:Gmail Notifier by Anonymous Coward · · Score: 0

      7meg all to myself.

      Yeah, right. I know you're mom believes those ads, but if you're on Slashdot you should know it's BS.

    10. Re:Gmail Notifier by n0ano · · Score: 1

      What's your beef with Qwest? I use their DSL and, although they're not perfect, they are perfectly adequate for my needs. I work out of my home and run a server so I have static IP and 24/7 connectivity, no bandwidth limits and no hassles. It may not be as fast as Comcast (1 Mb down) but it's more that sufficient for my needs (and I don't have to deal with Comcast).

      --
      Don Dugger
      "Censeo Toto nos in Kansa esse decisse." - D. Gale
    11. Re:Gmail Notifier by Anonymous Coward · · Score: 0

      How will that fix Comcast's reliability issues?

    12. Re:Gmail Notifier by EvilRyry · · Score: 1

      Some mail servers don't like other mail servers that have dynamic IP addresses. Also, there will be (hopefully short) times when the IP address changes, but the DNS records haven't been updated yet.

    13. Re:Gmail Notifier by mounthood · · Score: 1

      Comcast is really pissing me off. But what's my other option: Qwest DSL.
      Remember too that Qwest didn't join in the NSA surveillance program, and they aren't making a "Surveillance Programming Language".
      http://it.slashdot.org/article.pl?sid=07/10/30/1415224

      Qwest service is mess, but once up and running I've found DSL to be very stable.
      --
      tomorrow who's gonna fuss
    14. Re:Gmail Notifier by shredswithpiks · · Score: 1

      Compelling argument.

    15. Re:Gmail Notifier by Anonymous Coward · · Score: 0

      Gmail Notifier is broken because google changed the interface to gmail - and are gradually migrating the change across their cluster of servers.

    16. Re:Gmail Notifier by Machtyn · · Score: 1

      or DynDNS

    17. Re:Gmail Notifier by Anonymous Coward · · Score: 0

      Or how about another providing that doesn't gouge $20 a month for a static IP. I pay $2.95 a month.

  7. I hope they get slapped by Daimanta · · Score: 3, Interesting

    Hard. Nothing worse than a pissed off multi-billion dollar company suing your ass off. That will teach them.

    --
    Knowledge is power. Knowledge shared is power lost.
    1. Re:I hope they get slapped by Larry+Lightbulb · · Score: 2, Insightful

      They get fined, and a month later my bill goes up a couple of dollars to pay it off. No real penalty.

  8. unfair competition by mr_mischief · · Score: 4, Insightful

    Is the title clear enough? I can't imagine any judge or jury saying Comcast is allowed to impersonate Google and tell Comcast customers they're not allowed to use Google's services or that Google's services are overwhelmed and shutting down connections. That's essentially what forged, fraudulent RST packets from a MITM attack are doing. That can't possibly be considered a legitimate business practice in court.

    1. Re:unfair competition by Shakrai · · Score: 4, Insightful

      That's essentially what forged, fraudulent RST packets from a MITM attack are doing

      I fail to see how they think these types of "traffic management" tools will work in the long run. It's only going to encourage the P2P users to adopt more protocol masking/encryption techniques to hide from these devices. And then what are you left with? Blocking encrypted traffic? Breaking the internet by refusing to route packets directly between end-users and only routing them to major sites?

      In a fair world with a fair marketplace they'd have two options. They could choose either one and the market would decide which was best: 1) Stop selling unlimited service and switch to a metered model. 2) Upgrade their friggen network to support it.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    2. Re:unfair competition by mr_mischief · · Score: 4, Insightful

      I'm still not convinced the bandwidth is Comcast's major concern. Comcast still makes the majority of their money from being a cable company, and only uses Internet access as a diversification method, don't they? All the Comcast commercials I see are for cable TV, not for Internet access.

      It seems to me the whole rage against P2P traffic (which is how lots of games are played, BTW, and how almost all VPNs are set up) is not so much about capacity as about a conflict of interests on the part of Comcast. They're the content delivery network for TV programming and music (they have music channels like DirecTV does, don't they?). They are wanting to make sure you use your cable TV for getting video and audio, because that's where they get a bigger cut.

    3. Re:unfair competition by Shakrai · · Score: 4, Interesting

      That's an interesting take on it. And as far as I'm aware there is no DSL provider in the United States doing anything like this. It certainly seems to be the case in the wireless world. The carriers removing or blocking features that may compete with their own content offerings.

      One wonders what the solution to this is. Prohibit someone from being in the content business AND the delivery business at the same time? They'd fight you tooth and nail on that -- and you'd have the "free market" types after you as well.

      In any case I think they will shoot themselves in the foot in the long run. What happens when all P2P traffic is encrypted and looks like any other encrypted protocol (ssh, ssl, etc)? At that point you may be able to identify WHICH subscriber is using p2p (bittorrent stands out like a sore thumb for the sheer volume of connections it establishes) but how will you identify which individual packet is p2p and shape it? Or will they just start sending random RST packets to ALL your connections, including (as TFA suggests) Google?

      If bandwidth IS the issue then in the long run they only have two options. Invest in some upgrades or stop selling "unlimited" service. Personally I'd take the best of both worlds. I'd offer a "premium" package aimed at p2p users (no monthly bandwidth limit and/or higher speeds) and use the money from that to expand my network.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    4. Re:unfair competition by Anonymous Coward · · Score: 1, Insightful

      They are on a metered model! They just don't tell you what your limit is.

    5. Re:unfair competition by bhima · · Score: 1

      Isn't all that new HD content, and Comcast's very own VOIP and, all those SD channels, and all those music channels, and all their other crap carried on the same network?

      Surely they'd rather have all that bandwidth going to paying HD content subscribers, rather than those filthy file-sharers!

      Oh and they'd like to continue to oversell capacity too, thanks!

      --
      Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
    6. Re:unfair competition by Shakrai · · Score: 2, Insightful

      They are on a metered model! They just don't tell you what your limit is.

      That's not quite true. My electric company won't cut off my service if I use more electric this month then I did at the same time last year.

      Metered service could work in one of two ways. They provide you with X gigabytes of bandwidth and charge you an overage rate for each gigabyte over that (or cut you off for the rest of the month), or they just charge you X dollars per gigabyte and maybe a small monthly fee. That's how electric or gas works.

      That said, I don't think metered service would play very well. What happens when someone gets a huge bill because of their PC being owned? It'd be a PR nightmare for them and their competitors would doubtless use it against them (our service is unlimited!). So they'd have little choice but to invest in their network.

      I actually have some sympathy for them. But it only goes so far. They shouldn't have the right to sell something as "unlimited" when it's really not. Plain and simple.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    7. Re:unfair competition by MenTaLguY · · Score: 1

      I dunno... they even block things like Lotus Notes.

      --

      DNA just wants to be free...
    8. Re:unfair competition by AeroIllini · · Score: 1

      Hmm, that sounds an awful lot like "leveraging monopoly control in a market to increase marketshare in other markets".

      That's illegal. Ask Microsoft.

      --
      For security, the MD5 hash of this message and sig is 09f911029d74e35bd84156c5635688c0.
    9. Re:unfair competition by Antique+Geekmeister · · Score: 1

      It doesn't have to work in the long run. It needs to work for the next few years, until the next major technology alters the network landscape yet again. Building in policies now for use in 10 years is more political than it is economic or "business oriented".

      In fact, such filtering of outbound port 25 traffic both inbound and outbound except to the ISP mail servers, outbound and inbound SMB, outbound and inbound NFS, outbound FTP or HTTP except through proxies, etc., are all quite helpful in managing network traffic and reducing bandwidth costs with only slight cost in tech support or customer subscriptions.

      Technologically, this is merely an expansion of the same policy. Politically and socially, it's much worse, because it's not actually blocking: it's faking the traffic and causing it nto fail, which makes it a whole different ball of wax.

    10. Re:unfair competition by sumdumass · · Score: 1

      There are levels of illegal. You can break the law by jaywalking as well as you can break the law by committing murder. But you can also commit murder and get the punishment as if you were only jaywalking.

      Just ask microsoft. Their slap on the wrist had no major impact on their actions outside their ability to cover some of it up better.

    11. Re:unfair competition by apoc.famine · · Score: 1

      What happens when someone gets a huge bill because of their PC being owned?
      I'd hope that they'd get an offer from their ISP to waive that bill in exchange for letting a technician clean it up, install some decent AV/Anti-spyware, and a free educational booklet on "how not to get 0wned".

      Then I'd hope that the next time that they got such a bill, they'd either pay it and keep paying it, or they'd be kicked off their internet service. Because that's one sure-fire way to start reducing the amount of spam in the world.
      --
      Velociraptor = Distiraptor / Timeraptor
    12. Re:unfair competition by modecx · · Score: 1

      That's not quite true. My electric company won't cut off my service if I use more electric this month then I did at the same time last year.

      But if you're running a laundromat, you don't pay your power company the same amount of cash as a typical three person household would. With the power company, your limit is whatever your pocketbook can support. Want to run an aluminum re-processing center that consumes millions of amp hours? Sure, they'll run their generators up just for you... But you're going to pay for it.

      But that's not exactly true of Comcast, is it? A person downloading boatloads of torrents pays the same as a grandma who checks her mail and browses quilting sites, and a person working from home who uses VPN, and VOIP all day pays the same as grandma. It would be nice if they said, "hey, if you download more than a hundred gigs, we're gonna cut you off"... But it would probably encourage many people to push that limit, stressing an oversold service. From their perspective, it's better to be nebulous about it. I can't blame 'em. About 10% of people are going to be fuckheads and they will abuse anything they can. As a customer, this connection reset business, has to stop, however.

      --
      Constitutional rights may be respected, repealed, or modified; but they must never be ignored.
    13. Re:unfair competition by kilgortrout · · Score: 1

      All the Comcast commercials I see are for cable TV, not for Internet access.

      I guess that depends on where you live. Around here(Chicago), almost half the comcast commercials are for internet service and feature two turtles, the Slowskis couple, that prefer the slower dsl to comcast's faster cable. Of course here, AT&T is aggressively marketing their dsl at really cheap prices, basic 1mbps at $15/mo. They also have a big ad campaign aimed at their dish competition("Who buys a dish in the city of wind?")

    14. Re:unfair competition by Shakrai · · Score: 1

      A person downloading boatloads of torrents pays the same as a grandma who checks her mail and browses quilting sites, and a person working from home who uses VPN, and VOIP all day pays the same as grandma. It would be nice if they said, "hey, if you download more than a hundred gigs, we're gonna cut you off"... But it would probably encourage many people to push that limit, stressing an oversold service.

      I have to say, I don't have a lot of sympathy for the whole "We can't publish our limit because people will max it out" argument. Somehow the wireless industry is able to publish their limits (i.e: 900 minutes included, $0.45/min after that) and still make money. What do you think is a more limited resource? Bandwidth on a DOCSIS node or a slot on the cellular network?

      Regardless of the justification, I have a serious problem with a company advertising something as "unlimited" when in fact there is a secret limit that will get you terminated. There are a bunch of solutions to this problem that don't involve lying to your customers:

      1. Publish the hard limit and charge overages. Works ok for the wireless industry.
      2. Continue to allow unlimited bandwidth but shape the traffic on overloaded nodes to prioritize interactive traffic (ssh, vpn, voip, gaming) over file transfers (p2p, http, ftp). This is the solution we did when I was in the ISP business.
      3. Sell a 'bursting' service. You get full speed for quick intervals but sustained transfers are throttled down to a lower speed.
      4. Invest in new technologies that provide more last-mile bandwidth (DOCSIS 3.0 for the cableco, FIOS for the telco).
      5. Split off your DOCSIS nodes into smaller ones to provide more last-mile bandwidth.
      6. Devote more channels on the cable plant for DOCSIS. If bandwidth is an issue then maybe they need to convert some of the useless channels (like the 15 home shopping network channels on standard cable here) into digital cable to gain more bandwidth for data.

      I understand the problems they face but they are not trying to solve them in a logical fashion. And if they think p2p is the only problem then think again. Bandwidth needs are only going to keep rising. I spent a few hours the other week browsing old Daily Show video clips. Completely legal activity. Burned though over a gig of bandwidth in under two hours.

      Interfering with my packets or lying to me about an "unlimited" service should both be illegal, IMHO.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    15. Re:unfair competition by TooMuchToDo · · Score: 1

      You should check out the NANOG mailing list. This argument is currently raging about the same issue (Comcast using RST packets to kill Bittorrent connections). Bittorrent does have the ability to severely break their network due to asymmetric bandwidth (lots of download, not so much upload available).

    16. Re:unfair competition by Shakrai · · Score: 1

      Bittorrent does have the ability to severely break their network due to asymmetric bandwidth (lots of download, not so much upload available).

      Uhh, how do you figure that bittorrent has the ability to "severely break" their network?

      Comcast is a cable operator. So they have a shared last mile. So there are basically two areas where a bottleneck can occur. The last mile on DOCSIS 1.x provides 42.88Mbps/10.24Mbps, shared by a group of customers (how large of a group depends on their network design). The other area for a bottleneck is the network edge to the internet.

      I find it hard to believe that the bottleneck is happening at the edge. They can afford to turn up as many OC-48s as they need. So you are faced with the last mile as the bottleneck. This would seem to fit with what we have observed -- how many DSL providers (who don't have a shared last mile) are trying to limit bandwidth consumption in the US?

      Well, there are solutions to the last mile problem. They can segment their network into smaller nodes. They can add more DOCSIS channels to the cable plant. They can upgrade to DOCSIS 3.0. They could traffic shape file transfers down to a low priority and put VoIP/ssh/etc at the front of the queue. They could do a lot of things that don't involve lying to their customers and interfering with their traffic.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    17. Re:unfair competition by Anonymous Coward · · Score: 0

      That horse is dead, so you can stop kicking it.

      The basic re-hash is that they don't tell you what it is because there isn't a set number. The warn users who over-use bandwidth ad peak hours. If you max out your connection at off-peak hours, they're fine with it. It's only when you start messing with their ability to over-sell the connection that they take notice. And before anyone complains that they shouldn't be over-selling, stop and think what it costs to get dedicated bandwidth and compare that with what you pay for cable internet. Yes, over-selling makes them a lot more money, but it also saves money for customers who don't abuse the system. What Comcast is doing is telling people who are using their connection like a dedicated connection instead of a shared connection that they need to stop. Those people should either heed that warning or go pay what it really costs to get dedicated bandwidth.

      That said, that (over-selling) is one of the few policies Comcast has that I agree with. The ridiculously asymmetric connection with a no-server policy is pure and simple greed, though there aren't a whole lot of providers who don't abuse this practice. If/when it becomes reasonable to have home servers on the network, there are a whole class of products that we'll start to see that will allow lay people to easily run plug-and-play servers out of their home. The only thing holding that back are the ISPs. For that, their $200B theft from the government, pay-for-priority routing, and a all the other crap they pull, I hope they rot in hell.

      See...there are many things Comcast does that you can complain about, but over-selling and the associated bandwidth usage warnings shouldn't be one of them.

    18. Re:unfair competition by Shakrai · · Score: 1

      And before anyone complains that they shouldn't be over-selling, stop and think what it costs to get dedicated bandwidth and compare that with what you pay for cable internet. Yes, over-selling makes them a lot more money, but it also saves money for customers who don't abuse the system.

      I don't complain about them over-selling because it's a fact of life with the technology that they are using. Short of limiting each DOCSIS node to only a few houses, or reducing the bandwidth that each customer gets, they have to over-sell it.

      Over-selling is not a new concept. My house has a 200amp service. If I max that out I'm using 48,000 watts of power. Somehow I doubt the electric company's grid could support every single house pegging the connection, even if they had the generation capacity to back it up, which they don't (or we wouldn't have brown/blackouts in the summer....).

      The difference between the power company and Comcast however, is that the power company will upgrade their grid if it can't support the load on a regular basis, the power company has a simple to understand billing structure (use X number of kWh, pay Y dollars to us) and can actually meter for usage. The flip-side is, that Comcast can order another OC-48 or segment that overloaded neighborhood into two nodes a hellva lot cheaper then the power company can build another plant or string more wires....

      Anyway, I went off on a tirade. I don't complain about over-selling. I do complain about lying. Selling me "unlimited" service and then cutting me off when I use it as such is lying and ought to be considered fraud, regardless of what "fine print" they have.

      The basic re-hash is that they don't tell you what it is because there isn't a set number. The warn users who over-use bandwidth ad peak hours. If you max out your connection at off-peak hours, they're fine with it.

      If that's actually the case, then perhaps they should adopt the pricing model of the wireless industry. Sell connections with X gigabytes of data during peak hours (overages apply if you exceed it) and unlimited data during off-peak hours. Provide a website that allows people to track their usage and be done with it. None of this ad-hoc, hidden limit bullshit.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    19. Re:unfair competition by mr_mischief · · Score: 1

      To summarize what Shakrai said, if BitTorrent is breaking the network, it's because the network was designed in a fragile way.

      To offer something on the market you're not able to realistically deliver is a type of fraud and is specifically referred to as deceptive marketing. Either Comcast can deliver unlimited Internet service or they can't. If they want to sell it, they should deliver it. If they don't intend to deliver it, they shouldn't be selling it. Bitching that they didn't do the work necessary to deliver what they're selling and that therefore they have to further impair one customer's service to enhance another's just doesn't cut it. Doing the work necessary to deliver what they sold is their only legal and equitable option AFAICT. Hopefully the courts or Congress will see it the same way.

    20. Re:unfair competition by TooMuchToDo · · Score: 1

      If the network is fragile, and they're taking steps to mitigate applications/protocols that are breaking their network (sending RST packets to Bittorrent clients), I don't see a problem. Also, if you read the Comcast Terms of Service, you'll see that they don't guarantee any speeds. You get unlimited internet access (it's on all the time). They aren't offering you unlimited bandwidth. Only a fool would believe such a thing.

    21. Re:unfair competition by mr_mischief · · Score: 1

      They're advertising a particular speed of access that's on all the time. That's not unlimited bandwidth. That's not unlimited traffic. Bandwidth is not the same as total traffic moved. They're not offering me anything, because I'm not and can't be a Comcast subscriber.

      "Unlimited bandwidth" would mean they were offering to allow you to download things instantaneously. "Unlimited traffic" would mean they were allowing you to download every bit of information in the universe. Clearly they aren't offering those things.

      What they do offer is 24 hours a day 365 a year to allow you to use up to the advertised speed of the line, as shared with other users. The limits they impose with their forged traffic which impersonates the other end of your connection is not the limit of the technology as shared by their customers. It is an artificial limit imposed on those users they fear are using a resource other than the way Comcast finds most advantageous to Comcast.

      People are being led to believe that they can use 8 Mbps or 6Mbps or whatever the stated download speed is as well as the 512 kbps or whatever the stated upload speed is subject to congestion and limited over-subscription of the bandwidth. They are further convinced by Comcast that they can do so all the time without interference from Comcast. These things turn out not to be the case. Guaranteeing a speed would mean that you'll always get at least X bits per minute. That has nothing to do with this. This discussion is about Comcast picking and choosing which network connections to terminate and nothing to do with congestion, over-subscription, or traffic shaping.

      If the network is fragile, the steps they should take are either to make the network less fragile or to stop offering a service the network cannot support. Impersonating one's friends and colleagues and ending network connections on their behalf is not a legitimate network administration technique. Traffic shaping for high-use customers may be less than desirable for users, but it's honest and legitimate. Dropping BitTorrent, Lotus Notes, or Google traffic for customers with average or below average total usage is discriminatory against certain parties, is dishonest, and is not legitimate.

    22. Re:unfair competition by TooMuchToDo · · Score: 1
      Despite what you may think, all ISPs oversubscribe. All of them. It's the only way to stay in business when offering residential pricing. If you want 8Mb down and 384-768k up all the time, non-stop, buy a dedicate circuit (which usually isn't oversubscribed). People don't get any room to complain that they can't suck down 300Gb of data monthly for only $40. While I think Comcast has marketing problems by using the word "Unlimited", I also believe their major problem is with leeches on the network who are like porkers who sit at a buffet all day long.

      While I understand this point of view is frowned on here at Slashdot (due to the, ahem, participant base), them be the facts. People should get over their whining and either deal with Comcast, or look for another provider.

    23. Re:unfair competition by Anonymous Coward · · Score: 0

      I think we should label packets based on whether they're illegal P2P or not, thus making it easy for Comcast to allow legitimate traffic. Think of it as an adaptation of the idea behind the evil bit. We could call it the illegal bit.

    24. Re:unfair competition by Anonymous Coward · · Score: 0

      I haven't seen Comcast's cable modem profit margins in a long time, but they used to be in the $15/customer/month range, and very little of the expense was actual bandwidth. (This was circa 2001.)

    25. Re:unfair competition by ScrewMaster · · Score: 1

      That's an interesting take on it.

      Yes, and he's probably dead on. I know I dropped Comcast cable TV a couple years ago (too damned expensive for what little I got, and the "digital" picture was horrible.) They kept jacking the price up to the point where I said "forget it." I had their phone service as well ... they cranked that up to $86 for two lines! Screw that ... switched over to AT&T's VoIP offering and I'm very happy with it: about half the price of Comcast's service. I used to have satellite: half the price of Comcast cable and an actual usable PVR. But then I moved and now I can't get a dish.

      So at one point Comcast had me for phone, Internet and television. Then the quality kept going down and the price kept going up, and that forced me to look for alternatives. With the savings I got from dumping the phone and TV, I now pay Comcast for their fastest Internet tier, and I torrent the few TV shows I watch (substantially better image quality and no commercials.) This is yet another example of being able to get better results from non-mainstream sources (how's that for a euphemism.)

      I mean, how hard would it be for Comcast to set up a torrent tracker on their own network and let me download AVIs to my computer, and then bill me for them? That would keep their Internet customers from using expensive bandwidth from outside the Comcast backbone, and make them extra money they'd otherwise never see. Hell, at that point they probably wouldn't care about bandwidth hogs anymore. I'd cheerfully pay a buck an episode to download quality, commercial-free videos. Not that Comcast could long resist commercial inserts: sooner or later I'd be back on mininova.

      The point is, Comcast would love to be able to keep me from using competing VoIP service, and getting my TV shows from somewhere else to force me to pay them for the privilege. But you know what? If they'd not jerked me around on price and provided quality services they'd still be getting my money.

      --
      The higher the technology, the sharper that two-edged sword.
    26. Re:unfair competition by mr_mischief · · Score: 1

      Did you miss this: "They're advertising a particular speed of access that's on all the time. That's not unlimited bandwidth. That's not unlimited traffic. Bandwidth is not the same as total traffic moved."

      Or perhaps you missed this: '"Unlimited bandwidth" would mean they were offering to allow you to download things instantaneously. "Unlimited traffic" would mean they were allowing you to download every bit of information in the universe. Clearly they aren't offering those things.'

      Or perhaps this: "People are being led to believe that they can use 8 Mbps or 6Mbps or whatever the stated download speed is as well as the 512 kbps or whatever the stated upload speed is subject to congestion and limited over-subscription of the bandwidth."

      Look, I was in the ISP business for over 7 years. I understand oversubscription and the post to which you replied makes that pretty clear. The "congestion and limited over-subscripion of the bandwidth" I thought was abundantly clearly dealing with the issue of over-subscription and the congestion that causes for traffic down the wire. I've also made that point probably three dozen times over the last couple of years on Slashdot.

      The major issue here isn't that Comcast is dealing with leechers. It's how they're doing it. Period. If they want to do QoS or traffic shaping by customer, that's fine. If they want to make BitTorrent a TOS violation when people sign up, that's shitty but it's an honest and legit way to handle any issue they have with BitTorrent use. Forging packets in a man-in-the-middle attack to shut down a network connection is rude, dishonest, and possibly illegal despite being initiated by the ISP.

      I give less than a rat's right asscheek about Comcast's dainty little network breaking if they oversubscribe to the point of moving no data. Some oversubscription is not the same as cramming every last user on a wire that can physically be connected regardless of service viability. There's a ratio that's acceptable, and overselling your last-mile bandwidth anywhere from 8/1 to 15/1 is probably arguably within an acceptable range. Overselling your network uplink about 4/1 or 6/1 is usually no problem, either. Beyond that, you have to get more creative with traffic management, including maybe metering heavy users or some kind of shaping. Forging packets is not a legitimate traffic management technique under any circumstances. Oversubscribing the network resources to the point of breakage is only enough reason for two actions: upgrading the network to a more reasonable level of oversubscription or freezing new subscriptions in an area until an upgrade can take place.

    27. Re:unfair competition by Shakrai · · Score: 1

      That would keep their Internet customers from using expensive bandwidth from outside the Comcast backbone

      I'll grant you that traffic to the internet costs "more" then traffic within their network (which is basically free), but is an overloaded backbone/edge connection really the problem that the cableco's face?

      I've always thought the problem had more to do with the shared last-mile nature of DOCSIS. They are basically splitting up 42 megabits between dozens to hundreds of houses. Max out that node and (without a good traffic shaping policy) everyones performance suffers, regardless of how free the backbone links may be.

      Given that, I don't think your idea would solve their problem. Which isn't to say that it's a bad idea -- they could use the money from such a service to split their network into smaller and smaller nodes, which (short of switching to dedicated fiber or copper pairs) is really the only solution to the problem in the long run.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    28. Re:unfair competition by Shakrai · · Score: 1

      Despite what you may think, all ISPs oversubscribe

      Yeah, I worked in the business. What's your point?

      People don't get any room to complain that they can't suck down 300Gb of data monthly for only $40

      I think they do. And regardless, Comcast isn't stopping you from DOWNLOADING (with this technology, n/m the other stuff they are doing), they are stopping you from UPLOADING, by interfering with your ability to seed a torrent. This makes even LESS sense to me, because the return-path is a lot less likely to max out on a DOCSIS network then the download-path. In fact I have 11.6% of the download bandwidth (5.0Mbps out of 42.88Mbps) on my node, but only 3.6% of the upload (384Kbps out of 10.24Mbps). So why the hell is Comcast worrying about seeders again?

      I also believe their major problem is with leeches on the network who are like porkers who sit at a buffet all day long.

      No, their major problem is that they'd rather lie to their customers and forge packets then take any of the above mentioned honest steps to curb the problem. I find the packet forgery particularly ironic, since the AUP of virtually every single ISP (including mine, Roadrunner) says that forging any TCP/IP packet is grounds for instant termination.

      You tell me why a traffic shaping setup that prioritized bulk file transfers BELOW everything else wouldn't be a workable solution to this problem.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    29. Re:unfair competition by vsync64 · · Score: 1

      While I think Comcast has marketing problems by using the word "Unlimited"

      I'm surprised to find some salesdroid on a “news for nerds” site. Since when is outright fraud merely a “marketing problem”?

      --
      TO BUY A NEW CAR WOULD MAKE YOU SEXUALLY ATTRACTIVE.
    30. Re:unfair competition by TooMuchToDo · · Score: 1
      I think it's pretty ignorant of you to call me a "salesdroid." I've been in the hosting industry for the last 8 years. If Comcast wants to say they offer "Unlimited internet" and then define that to be what they want (unlimited connectivity, not unlimited bandwidth, whatever) that's their perogative. Have you read their Terms of Service?

      http://www.comcast.net/terms/use.jsp

      Network, Bandwidth, Data Storage and Other Limitations

      Comcast may provide versions of the Service with different speeds and bandwidth usage limitations, among other characteristics, subject to applicable Service plans. You shall ensure that your use of the Service does not restrict, inhibit, interfere with, or degrade any other user's use of the Service, nor represent (in the sole judgment of Comcast) an overly large burden on the network. In addition, you shall ensure that your use of the Service does not restrict, inhibit, interfere with, disrupt, degrade, or impede Comcast's ability to deliver and provide the Service and monitor the Service, backbone, network nodes, and/or other network services.

      You further agree to comply with all Comcast network, bandwidth, and data storage and usage limitations. You shall ensure that your bandwidth consumption using the Service does not exceed the limitations that are now in effect or may be established in the future. If your use of the Service results in the consumption of bandwidth in excess of the applicable limitations, that is a violation of this Policy. In such cases, Comcast may, in its sole discretion, terminate or suspend your Service account or request that you subscribe to a version of the Service with higher bandwidth usage limitations if you wish to continue to use the Service at higher bandwidth consumption levels.

      You're a typical Slashdot user. You expect the world on pauper's budget. Get over it. It's clearly spelled out in the terms of service. Perhaps customers should, you know, read the fucking terms they're agreeing to by getting service from a company. "News for Nerds" my ass. "News for cheap bastards who take advantage of everyone else, while pretending they have a technical clue" is more like it.
  9. Would be kind of awesome... by Luke+Dawson · · Score: 3, Interesting

    If Google were being wrongly flagged, and Google ends up suing the ass off Comcast to put an end to this bullshit.

  10. What? by JK_the_Slacker · · Score: 0

    Just who are these goggle people, and why are they trying to clog my internets?

    Seriously, Comcast needs to rethink things. It's pretty obvious they don't actually want to be a responsible ISP. Why do they stay in the game? There are perfectly acceptable ways to make money without being vilified for every decision you make.

    --
    I'm waiting for a "-1 somepeoplejustshouldn'tgetmodprivileges" meta-moderation.
  11. Theory... by njfuzzy · · Score: 1, Interesting

    Maybe Google is including some spoofed information in their packets, to test what Comcast is filtering for (and/or to sabotage the filtering system with false positives). There was a time when it wouldn't have surprised us to see their "Don't be evil" policy extended to this kind of jab at an evil policy elsewhere.

    --
    My Photography - http://ian-x.com
    The Deathlings (comic) - http://thedeathlings.com
  12. It could be technical incompetence by Cracked+Pottery · · Score: 1

    Before a move a couple of years ago I had been on Comcast for several years and had numerous issues. They couldn't seem to keep a DNS system working. I wish I had known about Opendns back then. Nothing is ultimately surprising, but I find it hard to believe that Comcast's anti-p2p methods would target google.com.

    1. Re:It could be technical incompetence by reset_button · · Score: 2, Informative
      It seems like it's not DNS. From the forum:

      I'm in Houston on Comcast and noticed this as well. For the record, I use the OpenDNS servers, so unless multiple DNS servers are having trouble reaching Google, the problem is most likely with Comcast.

      I noticed this same thing in Seattle on Comcast. I use my works DNS so its definitely not a DNS issue as I can do a "ping google.com" and get the ip lookup address. The ping times out but typing the ip address into my browser works.

      I've experienced problems connecting to google for a couple months and have been following the DSL reports thread. DNS has been eliminated from the equation so it appears that the problem is due to some unforeseen consequence of sandvine filtering or some other massive screwup at Comcast.
      The problem is spoofed RST packets.
    2. Re:It could be technical incompetence by TheLink · · Score: 1

      What's so good about using opendns? They look like they're doing a variation of Verisign's Site Finder.

      How about running your own DNS server? Or get a list of DNS servers from various ISPs round the world that work and rotate through the IPs.

      --
    3. Re:It could be technical incompetence by budgenator · · Score: 1

      Comcast isn't targetting p2p they are targeting bandwidth "hogs", it's easy to saturate the up-stream because it's so meager on cable and bittorrent hits the ceiling pretty fast, yet they still are watching the down-stream and tons of down-stream comes from Google, everything from search to gmail with killer attachment to google groups and usenet groups with porn all gets suck down the pipes and thru the intertubes. The wife does a lot of gaming on pogo.com and that has been dropping out lately on her, I'm usually just finishing supper and turning on the computer about "computer prime time", then her game connection starts dropping out and I get blamed because I'm the one that turned on the computer. Of course it has nothing to do with me, but she's a people person and is more comfortable blaming a people than a soulless corporate media conglomerate.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    4. Re:It could be technical incompetence by Kadin2048 · · Score: 1

      OpenDNS is easier than running your own DNS (unless you have a gateway/router that does it automatically), and they generally are pretty reliable. They have a large cache, too; or at least larger than most ISPs. And they're faster than randomly picking some ISP's server on the other side of the country. (Also, do most ISPs allow random external users to access their DNS servers? I would think they'd make them internal-only.)

      Also, they have very nice, well-written instructions that explain how to switch to them. This makes it easy if you're giving advice to someone who's having problems with their ISP's DNS; you can just point them to the site and it will walk them through the steps of switching over.

      I'm not sure I really like their "features" of automatically routing typos and bad domains to a page, rather than just allowing the query to fail and give you an error page (this is really obnoxious when you're using CLI tools), but if you have an ISP with shady DNS it's the easiest alternative by far.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
  13. iptables fake RST detector by EmagGeek · · Score: 5, Interesting

    use connection tracking on this one:

    iptables -I INPUT -j LOG -p tcp -m tcp --tcp-flags RST RST -m conntrack --ctstate NEW,INVALID

    The fake RST will probably not have a valid sequence number for the established TCP connection, so the Linux stack will flag it as a NEW connection, and the fact that you're getting a RST for a NEW connection should be good enough alarm.

    Or maybe it would also work with just the matching code

    iptables -I INPUT -j LOG -p tcp -m tcp --tcp-flags RST RST -m state --state NEW,INVALID

    What do y'all think?

    1. Re:iptables fake RST detector by 19thNervousBreakdown · · Score: 1

      Why wouldn't it have a valid sequence number? Don't they only need a single packet to get the proper sequence number? Wouldn't most TCP implementations throw away a sequence number that was so far off?

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    2. Re:iptables fake RST detector by EmagGeek · · Score: 1

      I don't know how the Linux stack handles TCP sequence impropriety. But, you may be right. That's why I was asking - the point is that I bet there is a way to use iptables to avoid being stomped on my the comcast whores. With a little collaboration, perhaps that solution can be found.

    3. Re:iptables fake RST detector by 19thNervousBreakdown · · Score: 1

      OK, I went back and RTFA. It appears they do send a correct SEQ RST, along with one in the 12xxx range. The problem is, they send them, spoofed, in both directions. So, even if you did come up with a way to ignore valid RSTs when there was an invalid RST very nearby, you'd also have to make the remote host not honor RSTs from you.

      And, of course, since they're your ISP, they can just stop delivering your traffic. I'd suggest letting everyone you possibly can know about this, hopefully get it into the papers in some form that Joe Sixpack can understand, or at least one that makes him mad, and wait for Comcast to backpedal. On the slower, but more effective front, there's class action lawsuits, and even slower but still more effective is legislation. That's really all you have available to you, since you most likely don't have a choice in providers.

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    4. Re:iptables fake RST detector by giminy · · Score: 1


      Assuming that Comcast is injecting a RST with a valid sequence number (next in an open connection), it would be impossible* to distinguish between a generated RST and a real one. If they are indeed resetting your connection, and your kernel's tcp stack is not written by a 3-year-old, then they are most certainly using a valid sequence number.

      Ignoring all RSTs would eventually fill your TCP stack with open connections and cause your kernel to barf. I *think* that RST is pretty uncommon on a decent network, though. Someone else chime in. So you could maybe ignore RST's and go for days and days without needing to reboot? One could also write a kernel module that killed any connection with no traffic after X hours. So yeah, it could be made to work...

      It is a bit frightening that this is happening to begin with. You are paying for the Internet, not some subset/crippled form on the Internet...

      Reid

      * Okay, not impossible...you might be able to determine its fakeness based on timing (the RST would have to be injected in between the average time between two normally-spaced packets), but iptables isn't that good...If you had a stateful firewall, you could queue the RST for a few seconds, and if no more normal (ACK+NOFIN+NORST) traffic comes in on the stream for a few seconds, only *then* accept the RST and pass it up to your computer.

      --
      The Right Reverend K. Reid Wightman,
    5. Re:iptables fake RST detector by EmagGeek · · Score: 1

      I certainly have a choice... everyone has a choice. The choices are Comcast, DSL/Fios, Sattelite, T-something, paying extra for the business connection, or turning it all off. There's plenty of choice out there, and no one choice ever satisfies all requirements.

      There will never have a two-way multi-megabit connection with a static IP, no ports blocked, and a commerical ToS, all for the price of a coffee at starbucks.

    6. Re:iptables fake RST detector by 0100010001010011 · · Score: 1

      Would this work on Tomato / DD-WRT?

      I just checked and I do have iptables on my router.

      I punched in the command but I don't really know if it's working. Where does this log to?

    7. Re:iptables fake RST detector by arodland · · Score: 1

      If the sequence number was invalid, then the TCP stack would ignore the RST in the first place, no? I'm betting Comcast does enough snooping at the border to spoof the sequence number as well.

    8. Re:iptables fake RST detector by Anonymous Coward · · Score: 0

      but iptables isn't that good...If you had a stateful firewall, you could queue the RST for a few seconds, and if no more normal (ACK+NOFIN+NORST) traffic comes in on the stream for a few seconds, only *then* accept the RST and pass it up to your computer.

      isn't iptables a stateful host packet filtering firewall?
      and what forbids comcast, your ISP from just changing a legitimate TCP packet to a simple RST (instead of injecting extra packets) and thus
      added latency would be quite unnoticeable to make this work. I mean they are your ISP, they can shape and alter all of your traffic!
    9. Re:iptables fake RST detector by anticypher · · Score: 4, Insightful

      The problems with a fake RST detector are two-fold. The RST bits are being set on TCP traffic sent in both directions on a connection, so even if you ignore RST teardowns, the other side will tear down the connection. What Sandvine boxes do is just flip the RST bits on TCP packets flowing through them, so the sequence numbers will appear correct in the connection tracking table because the TCP packet is a valid one from the other side of the connection.

      If Comcast truly is using Sandvine boxes, then this could be a network controller station with the preset examples still in place. The Sandvine sales presentation shows how to load up the system with all the prefixes from AS36561, and then interfere with a tiny percentage of TCP traffic after the first few hundred packets are transferred. What this does is provide a way of denying they are completely blocking those packets, but will blow away any connection hoping to do streaming video or cruise around on a web page heavy in graphic content like a mapping function.

      The business model after installing Sandvine boxes is to then extort regular payments from large content providers to allow access to their network. Comcast, SBC/ATT and a few other monopolistic ISPs would like to see both sides of a connection pay for traffic in both directions, not the current economic model where each side pays for their own access or transit.

      What Sandvine boxes do is break the end-to-end model of the internet. Even a tiny percentage of broken connections will put an end to all the cool applications everyone is currently enjoying. Streaming video and audio sessions, VoIP calls, file downloads, p2p exchanges, search engines, mapping and geolocation, and heavy web content sessions like social networking sites. The only traffic that can survive this kind of interference are from applications that make repeated attempts at connection in case of unexpected interruptions, like SMTP.

      P2P protocol designers are pretty agile and clever. In the face of regular faked TCP RST bits on a connection, they'll evolve the protocol to make shorter connections, and to make repeated attempts to reconnect when an unexpected RST is received. Expect tuning "knobs" in clients very soon now, on how resilient to make the connections or how many bytes to transfer before tearing down and rebuilding the connection. There could also be a way to limit the numbers of attempted connections so as to fly under the radar of systems like this. I can open any bittorrent client with a single popular file, and see over 1000 completed TCP connections within 2 to 3 minutes. Limiting the number of new connections per minute could throw a spanner in Sandvine's current design.

      the AC

      --
      Hemos is like...sci-fi fans;he thinks technology is cool, but he hasn't bothered to understand the science it's based on
    10. Re:iptables fake RST detector by mzs · · Score: 1

      If you had a stateful firewall, you could queue the RST for a few seconds, and if no more normal (ACK+NOFIN+NORST) traffic comes in on the stream for a few seconds, only *then* accept the RST and pass it up to your computer.

      That is incredibly clever, seems it should have been a part of the TCP/IP stack itself...

    11. Re:iptables fake RST detector by Frozen+Void · · Score: 1

      Simply creating a script which drops all idle connections after 15 minutes(and blocking/removing RST functionality) would solve it as well if implemented on both ends.The problem is the remote end.
      RST/FIN is useful in "non-hostile" networks.

    12. Re:iptables fake RST detector by nanoflower · · Score: 2, Interesting

      Someone already came up with solutions that seem to work for both Windows and Linux For Windows: http://redhatcat.blogspot.com/2007/09/beating-sandvine-on-windows-with-wipfw.html For Linux http://redhatcat.blogspot.com/2007/09/beating-sandvine-with-linux-iptables.html

    13. Re:iptables fake RST detector by giminy · · Score: 1

      isn't iptables a stateful host packet filtering firewall?

      I guess that it is depending upon the definition of 'stateful.' I'm probably not using the word correctly. I haven't seen/figured out a way to make iptables match a pattern on a packet, and then defer the decision to be made on that packet for a certain period of time (meanwhile some other pattern may affect that decision). In this sense, I do not consider iptables to be stateful, unless I'm misunderstanding its capabilities.

      The only mention of timing in the iptables manpages concern limiting the lograte. There may very well be a way to make a rule like the one that I'm suggesting above, but I simply don't see it. If you do, please please post for we humble dorks to read, I'd love to put a rule like that in my firewall (I'm on Time Warner, but you never know...).

      Cheers,
      Reid

      --
      The Right Reverend K. Reid Wightman,
    14. Re:iptables fake RST detector by giminy · · Score: 1

      That is incredibly clever, seems it should have been a part of the TCP/IP stack itself...

      Heh, thanks, but I'm pretty dumb :P. It would probably work, though, especially if you handled RSTs in a similar way to fragmented packets (really it's like the oppposite of a fragment: if you get more stuff, then the RST was invalid, if you get nothing more, then the RST was valid). Scheduling the RST packet to get flushed if it is unused would be the only interesting part, but it could probably be handled similarly to fragmented packets whose other fragments never show up.

      The folks at Kernel Trap were supposed to write a followup to this story about it, but I can't find the promised followup. Ohwell. Back to work.

      Reid

      --
      The Right Reverend K. Reid Wightman,
    15. Re:iptables fake RST detector by Anonymous Coward · · Score: 1, Informative

      "What Sandvine boxes do is just flip the RST bits on TCP packets flowing through them ..."

      It's already been discussed over on broadbandreports that the Sandvine devices *are not* being used as actual routers (read: packets do not "flow through them"), but rather sit on a switch port with mirroring enabled. The Sandvine does signature analysis on the packets and when it declares a match, along with numerous other rules (e.g. inject RST every X number of packets), sends two falsified packets out a separate network port connected to the router that *does* have packets flowing through it. The router configuration prioritises those injected packets to be processed first, so that there's no race condition.

      Otherwise, if what you said is true, the Sandvine is a bottleneck in every piece of Comcast's network in every geographic region -- and this is highly unlikely.

      The sequence numbers are indeed properly forged by the Sandvine, because the Sandvine appears to only inject a TCP RST *after* a preceding legitimate packet (with sequence number included, obviously) was sent. Thus, the Sandvine does sequence number state tracking along with overall TCP state tracking.

    16. Re:iptables fake RST detector by Agripa · · Score: 1

      P2P protocol designers are pretty agile and clever. In the face of regular faked TCP RST bits on a connection, they'll evolve the protocol to make shorter connections, and to make repeated attempts to reconnect when an unexpected RST is received. Expect tuning "knobs" in clients very soon now, on how resilient to make the connections or how many bytes to transfer before tearing down and rebuilding the connection.

      Since presumably traffic analysis without inspection is being used to identify which TCP connections to kill, tunneling over a any TCP connection will not work because the attack works against TCP itself and short of a customized IP stack or an external firewall, the forged RST packets can not be ignored. From what I can tell, IPSEC authenticated header mode will not work either because the state control flags are considered mutable not to mention the address translation issues. IPSEC is resistant to inspection and IP/port forging but not RST based DoS attacks. Either tunneling over UDP or straight UDP would work however because RST has no meaning for a stateless protocol. SCTP might work but I do not know the low level details well enough to be sure.

      What is really needed is something like TCP with the appropriate flags authenticated to prevent

    17. Re:iptables fake RST detector by Agripa · · Score: 1

      . . . what forbids comcast, your ISP from just changing a legitimate TCP packet to a simple RST (instead of injecting extra packets) . . .

      Nothing except that it requires the hardware to be inline to the connection where currently the hardware is connected off of a monitor port or similar. It is cheaper from a cost and performance perspective to be outside of the routed path.
    18. Re:iptables fake RST detector by Anonymous Coward · · Score: 0

      My god, thank you for that excellent explanation. Almost makes up for 10 years of plowing through idiot comments on Slashdot :)

      I long for the days when +5 really meant something ...

    19. Re:iptables fake RST detector by Anonymous Coward · · Score: 0

      What might be interesting is an ioctl call or some socket option to tell your underlying TCP implementation to queue a RST but not act on it immediately. Then, if sending and the window fills up, or receiving and nothing shows up for longer than some amount of time, check to see if there's a RST in the queue and only then treat it as legit. This wouldn't help if running on one end only of course.

      A cool utility would be something that runs on both ends and just keeps a TCP connection open and monitors, logs, and shares the results of absolutely anything that happens that wasn't generated by one end or the other. I'd call it Buster.

    20. Re:iptables fake RST detector by Anonymous Coward · · Score: 0

      RSTs will become meaningless when people start using ciphered UDP for things. It's not that hard to add sequencing information and keepalives to the packets.

      How long until we've got dedicated coproccessors in standard consumer devices, just so we can use UDP w/o sequence information? Throw some logic in there so that if the stream fails to decode in the order it arrives, the order'll be rearanged until it works.

  14. Going Mad by fsulawndart · · Score: 1

    Wow. I thought I was going mad. This happens very often with my Crapcast.

  15. This explains everything! by Anonymous Coward · · Score: 0

    I'm a comcast user and Google has been unaccessible on and off for several months now. If this is because of sandvine (intentionally or otherwise) this would be quite the bombshell. Comcast seems to be doing their best to ensure that net neutrality will become a fact of life in the future.

  16. Google could fix Comcast's ass tout suite by R2.0 · · Score: 5, Funny

    When loading a Google Page, an intermediate page pops up saying

    "Your ISP is interfering with the transmission of data requested from Google our users, and as a result we are unable to consistently provide advanced services to you. You will be redirected to a more basic version of Google's services so that we can provide as much as we can in the manner you have come to expect from us".

    Wait 10 seconds, then redirect to Google's non-AJAX pages.

    I predict hordes with torches and pitchforks (led by a little old lady with a claw hammer)

    --
    "As God is my witness, I thought turkeys could fly." A. Carlson
    1. Re:Google could fix Comcast's ass tout suite by Sangui5 · · Score: 4, Funny

      It would be great if they also provided links to various federal and state fraud statutes...

      And links to your state's AG office...

      And little adwords ads on the side for local law firms.

    2. Re:Google could fix Comcast's ass tout suite by Anonymous Coward · · Score: 0

      One issue with that is that even the non-AJAX pages can get blocked. Even the main google.com page goes "offline" when this happens to me (maybe ten times in the last week).

  17. Hey Zonk!!! by Anonymous Coward · · Score: 0

    What the hell did Comcast do to piss you off anyway?

    1. Re:Hey Zonk!!! by Anonymous Coward · · Score: 0

      Well for starters, they won't sell the Sixers.

    2. Re:Hey Zonk!!! by Anonymous Coward · · Score: 0

      What the hell did Comcast do to piss you off anyway? Duh. They're filtering his bittorrent traffic which is his only alternative to obtain Heroes since NBC dumped iTunes and he's too cheap to pay for cable and internet.

      Why, Comcast, why?!!?!?/
  18. Google Web Accelerator Error by Laoping · · Score: 2, Interesting

    Not sure if this is anything, but I use Google Web Accelerator on Comcast at home. Lately, I have been getting a lot of DNS issues at home with it. When I take my laptop to school, I do not get any DNS issues.

    1. Re:Google Web Accelerator Error by Technician · · Score: 1

      Not sure if this is anything, but I use Google Web Accelerator on Comcast at home. Lately, I have been getting a lot of DNS issues at home with it. When I take my laptop to school, I do not get any DNS issues.

      Plug in another DNS server. May I suggest Verison, Open DNS, ScrubIT, or any of the other free DNS servers? I use ScrubIT as it is safe for work. As a bonus, most malware sites don't work. It keeps the AV software much quieter.

      --
      The truth shall set you free!
  19. what the anti net neutrality crowd has to say by unity100 · · Score: 1

    huh ? despite the fart that you were going to put has not been out, there is malpractice. explain this to us.

  20. Push it one step further... by KingSkippus · · Score: 5, Interesting

    What if Google, a (justifiably) huge advocate of network neutrality, is deliberately sending the type of RST packets that imitate Comcast's faked packets, specifically to Comcast IP addresses, knowing the inevitable fallout that would result? It would make an already bad situation for Comcast far, far worse, and it's likely that the requested Senate investigation would turn into nails in the coffin for those who want preferential treatment of packets on the Internet.

    For a company that does no evil, if they could pull it off, it would be absolutely diabolical. But then, it could easily be one of those "ends justify the means" kinds of situations. At any rate, all I can say is "MWAH HAH HAH HAH HAH!!!! Suckers!"

    (No, I don't actually believe that's what's happening, but man, what an AWESOME plan to make network neutrality happen once and for all.)

    1. Re:Push it one step further... by random+coward · · Score: 2, Insightful

      "...it could easily be one of those 'ends justify the means' kinds of situations."

      The ends should justify the means. The problem is when you start thinking the ends justify ANY means.

    2. Re:Push it one step further... by Anonymous Coward · · Score: 0


      What if Google, a (justifiably) huge advocate of network neutrality, is deliberately sending the type of RST packets that imitate Comcast's faked packets, specifically to Comcast IP addresses, knowing the inevitable fallout that would result?


      OK, but it is far more likely that Comcast is forging the RST packrts in a hope that they can convince the world that Google is sending the RST packets as an attempt to paint Comcast evil for forging the RST packets.

      (Tin foil hat included. Now with TWICE the protection!)

    3. Re:Push it one step further... by bikin · · Score: 1

      In other news, tinfoil companies stock goes up 300%...

  21. First hand experience here by Rooktoven · · Score: 0

    I had a billing issue with Comcast (which was their error) and my service was all redirected to their load Comcast software page. After spending an hour or so with tech support and billing, I was told all was OK. At this point most websites worked EXCEPT google. Any attempt to go to Google redirected to comcast. If I did a ping or an nslookup of google, that too, reflected a COMCAST ip address.

    I called back. The Comcast tech schmuck told me then that I needed to reboot all my machines and my router, and my linksys box to fix it. I replied that it certainly seemed to be an intentional DNS routing issue on their end, and rebooting would be kind of silly. He then told me he couldn't do anything else without me doing that, nor could he transfer me to other tech support. He further said it seemed to be a billing issue again.

    I didn't have time to argue as I had to pick up someone at the airport, and the next day everything worked again. But as far as f*cking with Google access--

    COMCAST ABSOLUTELY POSITIVELY WILLFULLY REDIRECTS GOOGLE TRAFFIC WHEN THEY WANT TO.

    I can't wait for Google to set up a new backbone with their dark fiber and totally screw Comcast.

    --

    Acquiescence leads to obliteration
    1. Re:First hand experience here by ledow · · Score: 5, Informative

      It's called DNS caching.

      Did you actually flush your DNS caches like, say, the one in your router, the one in your linksys box, the one on your PC? You can do it manually but the quickest way for a lot of equipment is to reboot. Hence the suggestion.

      Additionally, it was quite likely google because something on your machine (maybe yourself "trying" the connection) had accessed google while the DNS redirection was in place (that was how they "redirected" you to their page). Once you'd done it once it'd linger until the TTL's had expired all the way back to your computer. Ping, nslookup, etc. would ALL show the Comcast IP until that happened, which could be minutes, hours, days, months, depending on your setup.

      In your case, it looks like it was less than 24-hours, because it worked the next day without having to reboot. If you had rebooted immediately, it would have all worked when it came back up. That's WHY he was telling you that.

      Before you start throwing accusations around, delve into such things just a little bit deeper.

    2. Re:First hand experience here by Technician · · Score: 1

      I replied that it certainly seemed to be an intentional DNS routing issue on their end, and rebooting would be kind of silly.

      Did you try using a non Comcast DNS server? Try using 4.2.2.1 (Verison) or another free server other than Comcast next time that happens. Delete the default settings in your router and plug them in. Reboot the computers to get new DNS info from the router and check it.

      --
      The truth shall set you free!
    3. Re:First hand experience here by tomz16 · · Score: 1

      So whenever you don't understand something you make up your own explanation and then claim it's the absolute truth? Unfortunately, that approach does not make you an expert on DNS.

      FYI, the comcast rep was correct... While it is possible that their DNS server is malfunctioning in some really really bizarro way and feeding you a legit response with an incorrect value, it is INFINITELY MORE likely that your own local DNS cache is poisoned with the wrong value because of their redirection scheme.

      Rebooting your computer and router would have most likely helped. When they started redirecting your traffic to their own captcha page, they may have poisoned your local DNS cache (in your router, computer or both) with the wrong IP for any page you requested. This is one common (albeit stupid) way to redirect traffic, and why you saw the comcast page for every single web address you typed in. Ideally, this entry should have had a low timeout value, but not all caching DNS software respects that value. Resetting the device (in this case BOTH your computer and router) usually clears your DNS cache data, and would have likely helped your problem.

    4. Re:First hand experience here by yuna49 · · Score: 1

      Windows is an especially bad culprit in these cases. It caches client-side DNS lookups unless you reboot or run "ipconfig /flushdns" from the terminal. It always drives me crazy when I'm mucking with a DNS server in a client's office. The Windows machines refuse to acknowledge the changes I've made unless forced to do so.

    5. Re:First hand experience here by Anonymous Coward · · Score: 0

      screw their dns. This is nothing that linux running on your old computer can't solve >8)

      VMWare Workstation is free for home use. Set up a VM and run a linux or BSD DNS server if you don't have an old box laying around. Mine is pointed at the root servers. MU HU HA HA. It won't cost you a dime.

      Don't worry, I cache responsibly. I had to do this because Earthlink's dns is so fucked up it bounces requests every other minute. I couldn't even use their servers for non-authoritative it's so bad. They aren't doing it intentionally tho, they just suck. I got sick of them not fixing the problem so I fixed it for them with an old gateway PII 350 I had sitting in the basement collecting dust.

      Every time I'd call support they'd make me disable the firewall and reboot. Retards... I set up my own real dns server and haven't had the problem in 2 years.

      My web surfing has never been faster or more reliable ; ) I even put pppoe on it and run IPTABLES.

      I get 47ms ping with the games I play and have no exposed services. DNS and SSH is only bound to my internal NIC. Once again, *nix 4tw.

      -AC

    6. Re:First hand experience here by Aladrin · · Score: 1

      Ouch! I wholehearted approve of using 4.2.2.1, but please say who it really belongs to.

      whois -h whois.cymru.com 4.2.2.1
      AS | IP | AS Name
      3356 | 4.2.2.1 | LEVEL3 Level 3 Communications

      Verizon uses Level3's services.

      --
      "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    7. Re:First hand experience here by Anonymous Coward · · Score: 0

      About 10 days ago our home comcast connection became very slow and flaky, with connection resets being reported by the browser and other apps. We did reboot the cable modem, firewall, and system separately to no avail.

      After contacting support we did the full sequenced restart bit; shut everything off, boot the modem, wait till its all up, boot the firewall (Sonicwall), wait till its all up, boot the system. Problems gone. No more resets, no more issues.

      We don't do any 'file sharing' to or from this connection.

      I wonder if perhaps _some_ of the problems are caused by Comcast configuration changes (DNS as mentioned by the prior poster?) and the local DNS and ARP caches causing at least some problems.

    8. Re:First hand experience here by enjo13 · · Score: 1

      That definitely runs counter to my experience. We've had several intermittent google outages over the last 2 weeks or so (a big issue since we use Google apps for our business e-mail). No amount of rebooting will bring it back..

      I've been wondering why Google was having so much trouble latey... now I know why. As a Comcast business user it's incredibly annoying.

      --
      Turn s60 photos into awesome videos with mScrapbook for all S60 3rd edition phones!
    9. Re:First hand experience here by Tim+C · · Score: 1

      Or stop the (misnamed) DNS Client service, which is what caches DNS info locally. I had to kill it on my XP Pro machine at work to get the machine to honour the hosts file entries I added.

    10. Re:First hand experience here by Rooktoven · · Score: 1

      I rebooted everything, including the modem and the linksys router after they told me everything was reset. Then the guy told me to reboot a second time. That's why I was annoyed.

      The accusation stands. And no windows machines were involved. My linux server does not cache, and it was happening even when the linksys was bypassed.

      Now, what were you saying?

      --

      Acquiescence leads to obliteration
    11. Re:First hand experience here by Rooktoven · · Score: 1

      It was done once already, after being told everything was OK. Nscd does not run on my Linux box, and all DNS is handled by comcast servers. Perhaps the linksys was guilty, but one power off should fix things UNLESS comcast didn't fix something on their end.

      --

      Acquiescence leads to obliteration
    12. Re:First hand experience here by Nkwe · · Score: 1

      It's called DNS caching.

      Did you actually flush your DNS caches like, say, the one in your router, the one in your linksys box, the one on your PC? You can do it manually but the quickest way for a lot of equipment is to reboot. Hence the suggestion.

      True enough that DNS caches need to be cleared at all levels. But the cache had to get loaded with the incorrect values originally. If you are getting redirected to Comcast, someone set up that redirect at some point in time. This is the issue. It is rarely (never?) appropriate for an ISP to redirect DNS.

    13. Re:First hand experience here by Rooktoven · · Score: 1

      Two macs and a linux server that weren't caching and that had not tried accessing Google in the downtime. A linksys router and a Comcast modem were rebooted After I was told it was fixed. THEN I was told to reboot a second time.

      Why should I have to do that, Shouldn't the linksys have cleared any caching after being powered off over a minute? The only reason I should have to reboot all machines a second time is if COMCAST did something on their end. I objected to the hoop jumping. Now, if you are prepared to tell me linksys routers cache information after a power off, I'll be very curious.

      --

      Acquiescence leads to obliteration
    14. Re:First hand experience here by Rooktoven · · Score: 1

      Bingo.

      I'll go with the "never".

      --

      Acquiescence leads to obliteration
    15. Re:First hand experience here by eison · · Score: 1

      I have to do this about once a month. It's just par for the course on Comcast. The good news is, you can do it without bothering to call support.

      --
      is competition good, or is duplication of effort bad?
    16. Re:First hand experience here by PitaBred · · Score: 2, Informative

      Just hoping for an informative here:

      I believe that 4.2.2.1 - 4.2.2.5 (or maybe 6) are all DNS servers for Level3, in case you want multiples available.

    17. Re:First hand experience here by Anonymous Coward · · Score: 0

      You could have done a "ipconfig /flushdns" from the command line of your PC. But you'd still need to reboot your router.

    18. Re:First hand experience here by FauxReal · · Score: 1

      I think comcast redirects your traffic to that load software page because the only other way to cut you off is to physically disconnect you. What happens is, they replace your modem's config file w/ one that sends everything to what they call "walled_garden", it's the name of the config file itself... I checked mine out when I couldn't figure out what was going on (before I ended up calling tech support, it turned out a service upgrade caused my modem to revert to some sorta new customer state.)

      They're essentially de-authorizing the modem. How else could they cut you off? I suppose they could just tell it to not respond to anything, or have a seperate screen that says, "We cut you off, call us."

    19. Re:First hand experience here by akeru · · Score: 1

      And perhaps you should actually try reading the articles before posting. This behavior is *not* DNS related.

      --

      Let's hope that there's intelligent life somewhere out in space 'Cause there's bugger-all down here on Earth.

    20. Re:First hand experience here by Shadow-isoHunt · · Score: 1

      You see that nifty link up in the article, talking about pcap? It's this nifty API for packet capture and creation. One of the nifty things pcap allows for, is packet sniffers, and the saving of data actually going over the network. That's what's been done to determine what's going on here:

      Instead of just fscking guessing, and getting modded +5 for it, you can actually see what's going on. Nifty shit, huh? RTFA.

      http://www.wireshark.org


      And there gos my karma.

      --
      www.isoHunt.com
  22. Ive already ordered dsl by WrongOne · · Score: 0

    I hate the slow speed im gonna get from dsl, but slow is better than not working. I wonder why it only seems google is affected?? Could this be comcast trying to extort $$$ from google??? All these years i figured yahoo and google search results must be close. Having comcast blocking google, opened my eyes to just how bad results from yahoo are. I need my google... i needz it NOW!!!!!

  23. going on for months with google maps by Trailer+Trash · · Score: 5, Interesting

    I have been unable to use Google maps for months now on Comcast. I have called them, but, you can guess how that went. Yahoo maps and Mapquest work fine, but on Google I get about half the tiles filled in before it stops. And I mean it stops. It ends up looking like a checkerboard. Occassionally it will finish a couple of minutes later, but typically it never does.

    Getting Comcast to fix it seems unlikely.

    1. Re:going on for months with google maps by north.coaster · · Score: 1

      I sometimes see this same problem both at work and at home. Neither use Comcast, so I suspect that the problem is on Google's side.

    2. Re:going on for months with google maps by yuna49 · · Score: 1

      Are you using the "Image Zoom" plugin on Firefox? This is known to conflict with Google maps.

    3. Re:going on for months with google maps by Bourbon+Man · · Score: 1

      I use Google Maps a lot, both home and work, two different providers, and have had no problems since I moved here (NW Chicago burbs) a year ago. Neither provider is Comcast.

    4. Re:going on for months with google maps by Tyrion+Moath · · Score: 1

      I've been having that problem too, for months as well. The other day it occurred to me to try IE Tab (I use Firefox 1.5 normally) and it seemed to load the map fine though. Might want to look into that?

    5. Re:going on for months with google maps by Trailer+Trash · · Score: 1

      No, this problem exists in all browsers that I have tried (IE 6, IE 7, Firefox, Safari, Opera, Konqueror). It's not a browser issue.

    6. Re:going on for months with google maps by rrkap · · Score: 1

      I had that problem with SBC, but it went away when I switched to Comcast. I suspect that the problem is on Google's end.

      --
      I like my beverages with warning labels!
    7. Re:going on for months with google maps by Anonymous Coward · · Score: 0

      I have noticed the same thing with Google Maps and occasionally gmail as well. At work it's fine all the time, at home it will have what appear to be bandwidth issues, except no other websites are effected. I know Comcast has been actively messing with Vonage connections for about a year now, I think they have moved on to Google now for some reason as well.

    8. Re:going on for months with google maps by Andrewkov · · Score: 1

      I'm a pretty regular user of Google maps since it came out, and I've never had this problem. Sometimes it's faster than other times, but it always works. I've used it at home, at work, at friends houses, etc. I'm in Canada, so no Comcast up here! :)

    9. Re:going on for months with google maps by u-235-sentinel · · Score: 1

      I have been unable to use Google maps for months now on Comcast. I have called them, but, you can guess how that went. Yahoo maps and Mapquest work fine, but on Google I get about half the tiles filled in before it stops. And I mean it stops. It ends up looking like a checkerboard. Occassionally it will finish a couple of minutes later, but typically it never does.

      Getting Comcast to fix it seems unlikely.


      It comes from the attitude that they don't care about the customer, regardless of what the PR department might say. Oh, and they have been VERY busy this year earning their paycheck :-)

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    10. Re:going on for months with google maps by jml1911a1 · · Score: 1

      Yeah, I've had that too--it's really pissing me off. Unfortunately, my alternative is Embarq, which means that I would have to get landline phone service from them, which isn't going to happen. I'm not paying $30+/month, not including long distance, just for access to a dial tone: I'll stick with my $0.02/minute VoIP, thank you very much. Craptastic! Does anyone know: Are Comcast Business users having the same problem?

    11. Re:going on for months with google maps by Anonymous Coward · · Score: 0

      Ditto, I use Zone Alarm Security suite ( firewall, virus, and spyware ) and have the same problem with Firefox, Hitting the refresh button a few times, or dropping Zone Alarm then refresh, fixes it most of the time. But if I switch directly to M$ Internet Explorer and try it it works also. So is it Firefox, Comcast or Zone thats causing this. I do have adblock loaded in FF now, but it started well before that was loaded. It generally happens to the picture of various sites

    12. Re:going on for months with google maps by Anonymous Coward · · Score: 0

      Just be sure that the source of the problem is really what you think it is.
      I often get a half-filled images problem over a linksys wireless router in
      my house, but not when directly connected. This started happening to me
      after installing W2K service pack 4 on a thinkpad laptop. After a considerable
      amount of screwing around, I was finally able to nail down what the exact
      combination was that would reproduce it.

      If it's comcast, you should be able to observe the same problem
      with a different computer running a different operating system. If not,
      don't be quite so fast to blame comcast on that particular problem.

  24. I think I've been seeing this for the last week by Anonymous Coward · · Score: 0

    I surf to a google page, maps.google.com, or local.google.com, type in an address, get expected response. Wait a few minutes, type in a new address - can't re-submit data on that connection. I must hit 'reload' to establish a new connection.

    I _really_ suspect comcast is causing this with their RST crap, but I haven't had the time to wireshark things out. Is anyone else seeing anything similar?

    This is recent, and very annoying.

  25. Servers too? by sanosuke001 · · Score: 1

    I have also been having trouble with my HTTP and FTP servers on my machine. Last week it worked fine and now I get connection refused errors to my HTTP and FTP servers. Though, my BitTorrent still works fine. Haven't had any trouble with Google.

    It's great how consistent they are. Oh, I'm in CT. Though, dropping Comcast this week. Gonna grab FiOS. That 20/20 plan looked nice and I can live without television. Comcast isn't worth the cost.

    --
    -SaNo
    1. Re:Servers too? by EmagGeek · · Score: 1

      I hope you like getting a new IP every few hours... and having lots of ports blocked (25, 80, 81, 8080, 443, 445, 137-139, to name a few).

    2. Re:Servers too? by shredswithpiks · · Score: 1

      surprised you didn't get TOSed for hosting HTTP...

    3. Re:Servers too? by sanosuke001 · · Score: 1

      I use a hostname that auto-updates itself so that's not a problem. And until recently, I didn't have any problems with ports blocked. Or is that from FiOS? I haven't looked into it yet. If I have to, I'll get DSL.

      --
      -SaNo
  26. Go even further and ignore fake RST? by SIGBUS · · Score: 4, Interesting

    This looks like it could be extended - add a -j DROP rule after the -j LOG (log the offending packet, and then send it to the bit bucket).

    --
    Oh, no! You have walked into the slavering fangs of a lurking grue!
    1. Re:Go even further and ignore fake RST? by Chyeld · · Score: 1

      From what little I've read on this, the fakes are sent both ways. So while you could drop it on your end, unless the folk on the other side are doing the same you won't get much of an effect. On the other hand, everything starts with just one person.

  27. Comcast annoyed at Google for drop in PageRank? by xmas2003 · · Score: 1

    Google recently "Page Rank Slapped" a number of major sites ... maybe Comcast was one of 'em and this is how they have decided to respond ... ;-)

    --
    Hulk SMASH Celiac Disease
    1. Re:Comcast annoyed at Google for drop in PageRank? by Jugalator · · Score: 1

      If true, I'm sure Comcast's customers think this was a great move! :-p

      Wait, they do still have customers, right?

      --
      Beware: In C++, your friends can see your privates!
  28. Oh noes! by ZaSz-RH · · Score: 1

    China is attaking Google!

  29. Is this only a recent development? by Anonymous Coward · · Score: 0

    Because I have comcast in the Minneapolis metro area and there was a point a couple weeks ago when it seemed like google.com was completely down for me for almost a day. I asked other friends around town if they could access google, and all of them could (but none of them have comcast). No one else I knew online was having any trouble with it either.

    I'd also like to note that there was no file sharing going on at this time or at any time that day. I was kind of perplexed about it at the time, but now that there's some indication it might be related to this other bullshit, I am just pissed off about it. The next time it happens I'm going to spend some quality time on the phone with a comcast rep and see if I can't at least shout them into giving me one of those sweet new subscriber discounts since they jacked my rates up almost $20 without offering any new service a while back.

    1. Re:Is this only a recent development? by Anonymous Coward · · Score: 0

      I live in Minneapolis and have Comunistcast too. The recent past (two weeks/month?) has been terrible. They seem to have several tricks designed to hassle their customers. First downloads will start okay and then really slow down. Second, My cable modem has been reset a couple of times. Perhaps reset isn't the correct term for it but it goes off line mometarily causing problems with my router which doesn't always seem to pick it back up without having to be reset itself - this seems to happen when watching streaming video or when doing some data intensive task (like downloading an iso). It never happens if you are watching a video of something they host on comcast.net. Perhaps next time I download something from somewhere else, I should also watch videos off of comcast.net although there is not enough there to really hold my interest...

    2. Re:Is this only a recent development? by Anonymous Coward · · Score: 0

      I live in Minneapolis and have been having the same issue with Comcast. Thankfully the Wireless Minneapolis program covers my house now and I've ordered service with them. Same download 33% more upload, and 10 bucks a month cheaper. Just got my HTPC setup two weeks ago so if this wireless program works out I'm completely dropping comcast.

  30. Re:Oh me oh my! by khallow · · Score: 1, Offtopic

    How do you report spamming? It's odd that I've never seen it before on slashdot.

  31. time for IPSec? by mikeee · · Score: 2, Interesting

    IPSec would thwart this sort of attack (since it encrypts at the IP layer, you can't forge a RST packet in the TCP header). Yeah, it costs more CPU, but that's not a problem for modern PC clients, and I suspect Google can handle it, too. Is it time for this to become SOP?

    Now, whether MS would be cooperative in that, I dunno... I know XP supports it, but not too much about configuration specifics.

    1. Re:time for IPSec? by caluml · · Score: 1

      OpenVPN is a very good userland VPN if you don't want the kernel-patching-goodness of FreeSWAN or other IPSec implementations.

    2. Re:time for IPSec? by Andy+Dodd · · Score: 1

      IPSec is primarily intended for creating a point-to-point tunnel.

      Establishing arbitrary IPSec connections on demand to each endpoint you want to contact would be extremely difficult.

      You could, of course, tunnel to a host that was not connected to a braindead provider, but that would be extremely bandwidth inefficient - every packet you sent or received to host C when you were tunneled through host B would have to be both sent AND received by host B.

      --
      retrorocket.o not found, launch anyway?
    3. Re:time for IPSec? by IvyKing · · Score: 1

      IPSec is primarily intended for creating a point-to-point tunnel.


      No, IPSEC is primarily intended for securing internet connections, tunneling is just one way of using it.


      Establishing arbitrary IPSec connections on demand to each endpoint you want to contact would be extremely difficult.


      Unfornutely true for most cases. IIRC, the plan was to have DNS listings for host list the public key for the host which would then be used to initiate the secure connection. This would require secure connections to the DNS servers...
    4. Re:time for IPSec? by mikeee · · Score: 1

      It's theoretically possible to get around this problem with the some public-key tricks; it doesn't authenticate the remote host if you do it that way, but I believe the only feasible attack would be a man-in-the-middle proxy where you have to impersonate each side to the other (which would be a lot of cycles, for an ISP). I guess you could also really secure it with something like (exactly like?) SSL certificates, too. Looking at RFCs, it looks like there's been some work on this, but I can't tell how much.

  32. Re:Can we please pay attention to the dates... by BlowHole666 · · Score: 0, Troll

    I guess the rest of slashdot does not care about dates. It just shows the mobs bias against whoever is near the top of the hate list. The post does not have to be correct and slashdot would hate them if it goes against Linux, privacy, or open source. I could post Sun Micro systems kills kittens to help produce a better version of Java and /. would hate Sun.

    --
    I smoked pot once. But I DID NOT inhale. Will you hire me?
  33. Re:Can we please pay attention to the dates... by Anonymous Coward · · Score: 0

    You are the biggest retard ever. Those are the registration dates of the users. If they had been post dates they would be sequential. Notice the second set of post dates at the bottom of each post? The ones that start at Oct 29 2007?

  34. red letter day on /. by Dance_Dance_Karnov · · Score: 0

    news involving google which isn't "google did something today! it's news because it's GOOGLE!"

    next you'll be telling me about an apple story that isn't about apple putting 'i' in front of something or 5th hand reports from a blogger that someone, somewhere said something about apple or itunes.

  35. Re:Can we please pay attention to the dates... by marx · · Score: 3, Informative

    You're looking at the date the posters joined the forum, not the date of the post.

  36. Re:Can we please pay attention to the dates... by Anonymous Coward · · Score: 0
    dude, check the post date not join date

    luma fucked around with this message at Oct 30, 2007 around 05:29
  37. things are not looking good for Google these days by e-scetic · · Score: 1

    I just found out that Spybot S&D, Norton Spyware, etc., block my Google ads just because some of them point to servers run by Commission Junction, a very large and reputable affiliate advertising company. If you click my ads (and I pay for those clicks) and you've got S&D installed then you get a "server not found" or "unable to connect" error.

    I wonder if this is similar to the backstory over at ATT and Comcat. In their zeal to destroy copyright infringers (or whatever the hell they're doing over there) they're killing innocent bystanders. They've adopted the Blackwater approach to IT.

  38. Re:Can we please pay attention to the dates... by Anonymous Coward · · Score: 0

    You need to pay attention. All posts are from 2007, the 2003/2005 are the dates those users joined.

  39. Not comcast by The+MAZZTer · · Score: 2, Informative

    Your OWN COMPUTER was redirecting you to Comcast (maybe you should be indignant towards Microsoft? >_>). It's called DNS caching.

    In Windows a simple ipconfig /flushdns can take care of that, although some applications, such as Firefox, keep their own DNS caches which must also be cleared (In Firefox there's a DNS cache timeout in about:config somewhere, you just set it to 0 and then back and that should flush the cache).

    Also the tech was almost right... restarting your computer WOULD have fixed it (since DNS caches are only kept in memory and would have been wiped when you rebooted) although it wouldn't have been the OPTIMAL solution.

    Let me take you through the steps your computer took.

    1. You try to access Google while your billing issue is present.
    2. The Comcast DNS server gets your request for www.google.com.
    3. The DNS server sees you haven't been paying your bills (so they think, anyways) so instead of returning the IP address of google.com, it returns the IP address of the Comcast server.
    4. Your computer receives this address. It has no way of knowing it's not really Google.
    5. It saves the address in the DNS cache so it won't have to look it up later.
    6. Your computer connects to this IP address and requests the webpage.
    7. The Comcast server returns a boilerplate "GIVE ME MONEY" page.
    8. Time passes and you fix the billing problem.
    9. The Comcast servers take you off the "redirect all traffic to Comcast" list so all future DNS requests will be correct.
    10. You try to access Google again.
    11. Your computer notes that you've already accessed this website, so it already knows the IP address (so it thinks). It skips the DNS step and uses the already known IP address (which is actually Comcast's).
    12. Your computer connects to this IP address and requests the webpage.
    13. The Comcast server returns a boilerplate "GIVE ME MONEY" page.
    14. You call tech support and complain, and fail to implement the proposed solution.
    15. You leave for the airport.
    16. Your computer (assuming you left it on) notes that it's been a while since you DNSed www.google.com. Thus it deletes the IP from it's cache, and will requery it again.
    17. You return from the airport and try google.com again.
    18. The Comcast DNS server gets your request for www.google.com.
    19. No billing issue, so it returns the proper address for Google.
    20. Your computer receives this address.
    21. It saves the address in the DNS cache so it won't have to look it up later.
    22. Your computer connects to this IP address and requests the webpage.
    23. Google returns it's homepage.
    1. Re:Not comcast by Rooktoven · · Score: 1

      Again, I had rebooted routers and Mac and linux machines (though I normally do not, because it is not necessary). I objected to being told to do it again.

      There were many sites I tried to access during the outage. After it was supposedly fixed only Google had the issue.

      --

      Acquiescence leads to obliteration
    2. Re:Not comcast by Kavli · · Score: 1

      I don't know if the different browsers honour the TTL in the SOA, but they should. For google.com, this TTL is set to 86400 seconds, i.e. 24h, so that's the maximum time you should experience a "false" RR. -- Kavli

    3. Re:Not comcast by Rooktoven · · Score: 1

      Forget browsers. Nslookup redirected google to the comcast address.

      --

      Acquiescence leads to obliteration
    4. Re:Not comcast by ewhenn · · Score: 1

      Also the tech was almost right... restarting your computer WOULD have fixed it (since DNS caches are only kept in memory and would have been wiped when you rebooted) although it wouldn't have been the OPTIMAL solution.
      To be fair, I think the tech was right... in the sense that getting most users to flush dns via the command prompt will take longer than just rebooting.
  40. Oh cool by Anonymous Coward · · Score: 0
    Since Windows users accounts for 99% of the pirates, can we just do one of the below?
    1. Sue MS?
    2. prohibit all windows?
    3. Finally, just shoot all the window users?
    Hell, lets do all 3.
  41. Re:Can we please pay attention to the dates... by Xzzy · · Score: 1

    You were looking at the member join dates.

    The post date is in the lower right corner (lower left for SA), and all of them linked in the story are from the past week or two.

  42. Re:Can we please pay attention to the dates... by z0idberg · · Score: 1

    You sure you're not looking at the dates the forum users joined rather than the post dates?

  43. Got hit by this a few weeks ago by JeffL · · Score: 1

    A few weeks ago I was at a house with Comcast, and none of us could reliably access Google. All other sites seemed to work. Several hours later (or perhaps the next morning) connections to Google were fine again. At the time I thought it might be a problem with Google, and that would be front page news on Slashdot, but nothing appeared, and I forgot about it.

    That mystery is solved now...

    1. Re:Got hit by this a few weeks ago by Mr.+Aexo · · Score: 1

      Same here, I was messin around on fedora and being a linux noob, I use google to find answers to questions I have.

      I thought for sure I'd see /. article, "ZOMG GOOGLE HAXED" then I realized, I could still access gmail. Logged back in to XP/Vista and had the same problem accessing the search engine, but not other services.

  44. Happens to be on two 'other' networks.. by rmallico · · Score: 1

    I have google as my homepage and the screen I am recieving the error on is the stocks gadget. I get ALL of the google content for my iGoogle page and the only one that fails to render. I have seen this happen on two other networks. My work ip (through HQ leasing in Seattle) and it happened while on the road at a marriott hotel... can't see this as only a comcast thing unless all the other networks are downstream...

    --
    sig goes here!
  45. Re:Can we please pay attention to the dates... by The_DoubleU · · Score: 1

    You mean the Join date of the user?
    Like the person who reported the problem.
    xfezz2
    join:2005-12-13

    His post has a time stamp of 2007-10-14 01:26:48

    Can YOU please pay attent to the dates. Thanks!

    --
    What power has law where only money rules.
  46. Comcast shenaigans by Danathar · · Score: 3, Interesting

    I recently moved from one house serviced by comcast to another and I can tell you there is DEFINTELY something screwy going on, and it's not just bittorrent trafic.

    I've done bandwidth tests and my upstream STARTS at a nice 1.5MB/s and then 15 seconds later drops to 30K/s EVERY TIME.

    What this does is give false results when people are doing speed tests. When you do your test you get great results (in my case 15Mb/s downstream and almost 2Mb/s upstream) for the first 15 or 20 seconds. Then after that it just BLOWS.

    1. Re:Comcast shenaigans by Shados · · Score: 1

      For that though, its something they actually advertise, powerboost. Hardly a huge conspiracy when they -advertise- they do that loud and clear =P

    2. Re:Comcast shenaigans by Seakip18 · · Score: 1

      What is the actual rated speed for your line? They let small data thru pretty quick, like IM and emails, but scale back. I know right now I've got an upload of 50KB which is 16KB+ over the rated amount for the line. Not to say I'm happy; my downloads are lucky to peak above 100KB, even though the line is supposed to give upwards of 1MB.

      What I really am considering is signing up for a small business account that is 8Mb up and 1Mb down for $89 for term of agreement. My state doesn't require a DBA and Comcast here doesn't require any papers to setup the account. The main hitch is if I get pref. treatment.

      --
      import system.cool.Sig;
    3. Re:Comcast shenaigans by Danathar · · Score: 1

      They don't advertise powerboost for UPSTREAM. Only downstream. And I'm paying for the "premium" service and I only get upstream 768Kb/s or higher for the first 15 seconds, then it drops to 30K/s.

    4. Re:Comcast shenaigans by Anonymous Coward · · Score: 0

      What this does is give false results when people are doing speed tests. When you do your test you get great results (in my case 15Mb/s downstream and almost 2Mb/s upstream) for the first 15 or 20 seconds. That's the advertised feature, PowerBoost, as other posters have said. You get a higher speed than you're paying for for up to 30 seconds or so at the start of a download. Sometimes it lasts even longer than that.

      For example, a few days ago, my 6 Mbps (775 KB/s) connection was downloading a 40 seed/40 peer torrent at over it's rated speed at 850-1000 KB/s for over 3 minutes at the start, and after running below the max for a while, later went back above the max again. This made it average the actual max speed of my line, which is pretty damn good for variable-speed bittorrent. In other words, it wouldn't average that with most providers who have a hard limit. I almost took a screenshot because of these Comcast /. stories. Oh well.
    5. Re:Comcast shenaigans by not_anne · · Score: 1
      What you are describing seems a lot like Comcast's PowerBoost

      6Mbps customers should see temporary bursts up to 12Mbps, while 8Mbps customers should see temporary bursts up to 16Mbps. Users in our forums report bursts up to 24Mbps. The upgrades will appear automatically (no need to call in), when your market receives the upgrade.
      --
      My comments here are my own; I do not speak for my employer.
    6. Re:Comcast shenaigans by Anonymous Coward · · Score: 0

      Same here. I pay for the "Performance Plus" service so I can get 768 kb up. I used to get that, but lately (as in the past two weeks), I can get over 1 Mb for 30 seconds, then I get limited to 384 kb. After some time it'll reset and I can get over 1 Mb for 30 seconds and then get limited again. Every time it takes _exactly_ 30 seconds, and every time I get limited to _exactly_ 384 kb. When I'm paying for 768 kb. Between this and Comcast's blocking Bittorrent, I'm in the process of getting DSL service and canceling my cable. However, I did notice recently when I went to Comcast's webpage that they no longer specify the upload speeds for their services, so I guess they've changed their terms so they can change the upload speeds whenever they want.

    7. Re:Comcast shenaigans by Anonymous Coward · · Score: 0

      You DO NOT get 1.5 MB/s upstream, as you said in your original post, at least not with Comcast residential. I think that's where people are getting confused. Maybe you meant megabits. Either way, you mixed bits/bytes and gave a number that sounds more like downstream....

    8. Re:Comcast shenaigans by Anonymous Coward · · Score: 0

      Set your torrent client to allow 100+ upload slots for each torrent, that way your bandwidth will be saturated (though with a higher overhead), but at least the network wont penalize you for not sharing.

      You can do the same for most protocols. Just use more streams. Comcasts routers will just have to do a lot more work, for little result, and you should not notice a big difference.

    9. Re:Comcast shenaigans by Mr2001 · · Score: 1

      They do advertise it for upstream, you just might not have seen it. I've known for months that my 6 Mbps/384 kbps connection is supposed to burst up to 12 Mbps/2 Mbps or so.

      However, the fact that you're getting limited to 384 kbps once PowerBoost kicks off, instead of the 768 kbps you're paying for, is a real problem and you should complain loudly to them.

      --
      Visual IRC: Fast. Powerful. Free.
    10. Re:Comcast shenaigans by Anonymous Coward · · Score: 0

      This is their standard "Speed Boost" technology. They give you *much faster* upload/download rates for a short burst of time - useful for bursty traffic like web browsing. After that short period is over, bandwidth caps drop back to normal (at which time I can still utilize the full advertised bandwidth - 8Mbps down and 786Kbps up). Pretty nifty, and very handy feature if you ask me.

    11. Re:Comcast shenaigans by Anonymous Coward · · Score: 0

      great results [...] for the first 15 or 20 seconds. Then after that it just BLOWS.
      God that sounds humiliatingly familiar :(
  47. Comcast needs to wise up by Anonymous Coward · · Score: 0

    They are on course to alienate their customers. Never a good thing. Then again my tolerance is much lower. I dropped them and got DSL/Satellite after the second $5 price hike in as many months almost 8 years ago...

    Never looked back. All I do is game so DSL is good enough, better in fact. I need 1.5kbps to game LAWL.

    Bail on them, they suck ass and will always screw you. Now that they don't allow P2P, there's no reason to stay there...

    -AC

  48. This was happening to me. by ndriscoll · · Score: 1

    I have been getting connections reset on and off the the past week or so on Comcast. I found that if I did an nslookup, it was only the first IP address that had problems. The others worked fine, so I just browsed to http://72.14.207.99/. Unfortunately, trying to use the iGoogle home page redirected back to http://google.com/ig and was reset, but the web search worked. You could probably modify your hosts file to get around the resets if one of their IP addresses works.

  49. It comes with the Extra Value pack by argiedot · · Score: 1

    Sorry, your internet access pack does not include access to Google. You can access Google by upgrading to the Extra Value pack.

  50. Wikipedia page by sunderland56 · · Score: 4, Informative

    Someone knowledgeable about this issue should update the wikipedia page about sandvine.

    The way it's written now, everyone should use Sandvine - it sounds like wonderful software.

  51. How can you tell? by *weasel · · Score: 1

    I've been having the same problems on and off over the last couple weeks.

    Problem is, I never thought to dig into it as my connection is regularly 'comcastic' (pejorative) during peak hours.
    I'm not sure if you should consider yourself lucky or unlucky that you can actually tell the difference between their incompetence and malice.

    --
    // "Can't clowns and pirates just -try- to get along?"
  52. Sadly, NO by nweaver · · Score: 1

    All IDS RST/FIN injectors (the Bro IDS has one, the great firewall of china uses one, Sandvine uses one) get the sequence #s from the TCP packet, so the injected RST packets are in sequence.

    --
    Test your net with Netalyzr
  53. Add level3 to the list vs. Fark? by Anonymous Coward · · Score: 1, Interesting

    Past three days, fark.com's loaded just fine from work, but from 4.x.x.x, every page took tens of minutes. First 2-3 kilobytes of HTML come through fine, then it hangs for minutes and times out, or it takes 15-20 minutes for the page to trickle through, one packet at a time. From that same IP, cnn, Slashdot, google, the rest of teh Intarweb works fine. From a LVLT-leased IP, forums.fark.com was bogged down. Simultaneously, from a nearby wireless cafe, forums.fark.com worked just fine, so it wasn't on Fark's end.

  54. Dont listen to them by jagdish · · Score: 1

    Its an elaborate marketing scheme by Google to promote their own Internet service.

  55. Hmmm.... by nick+graham · · Score: 1

    I'm on Comcast, and all last weekend I was able to reach the main Google page, but whenever I clicked on the Images tab for my search results I got the "Connection Reset" error.

  56. applications for testing ISPs? by m2943 · · Score: 4, Insightful

    There's a lot of guesswork here about what providers may or may not be doing; are there any applications for actually testing ISPs? Such testing apps would discover traffic shaping, port filtering, connectivity, and other traffic modifications by the ISP. Something like a bandwidth tester on steroids.

    1. Re:applications for testing ISPs? by doas777 · · Score: 1

      I'm pretty sure that would be a violation of the DCMA anti-circumvention stuff, but if you find such an app, let me know.

    2. Re:applications for testing ISPs? by m2943 · · Score: 1

      I'm pretty sure that would be a violation of the DCMA anti-circumvention stuff, but if you find such an app, let me know.

      DMCA is a law about circumventing copy protection on copyrighted content. What on earth does that have to do with measuring ISP performance and protocol compliance?

    3. Re:applications for testing ISPs? by Ambiguous+Coward · · Score: 1

      Just like claiming that a copyright takedown notice is copyrighted content (and therefore cannot be reproduced online or in any other form) they could just claim that the packets they are sending to shut down connections are copyrighted content and decoding them is a circumvention which violates the DMCA. Also, their performance and/or protocol compliance (definitely the latter!) are "trade secrets." Also, you're just trying to make people afraid of the great and trustworthy businesses which are implicitly responsible for our nation's infrastructure, which makes you a terrorist. Enjoy your stay in Hotel Gitmo! Wake-up calls begin at 3AM.

      -G

      --
      Their may be a grammatical error, misspeling, or evn a typo in this post.
    4. Re:applications for testing ISPs? by Ambiguous+Coward · · Score: 1

      P.S.

      -G

      --
      Their may be a grammatical error, misspeling, or evn a typo in this post.
    5. Re:applications for testing ISPs? by doas777 · · Score: 1

      the DMCA also states that it is illegal to attempt to circumvent any ISP technology (primarily in the content blocking, authentication and auditing areas). I recall back in 99 people we're talking about Fire walling routers being a potential violation. in the long run, it wasn;t until these days, that this kinda thing has become pertinent.

    6. Re:applications for testing ISPs? by feronti · · Score: 1

      Enjoy your stay in Hotel Gitmo! Wake-up calls begin at 3AM. What makes you think he's going to need a wake-up call. Wake-up calls assume you were asleep.
  57. Not necessarily... by martin_henry · · Score: 1

    It comes and goes for me. I usually reset my router & modem and Google is available again.

    --
    www.purevolume.com/martyd
  58. Don't care any more - no longer a customer by gsfprez · · Score: 1

    after endless problems downloading legal videos via Transmission (Mac torrent client), and after my vonage calls stopped working all together, i gave up fighting. I called qwest and found out that my download speed would max out at 1.5 because of my distance from the CO, and i didn't care.

    I got qwest up and running in 10 minutes, and i called Comcast when i got to work. I told him i was done dealing with their incompetance on cable TV (shows would start in HD, then go to SD for commercials, then never come back or come back at random times), and now, they were screwing with my legitimate services. For $60 a month, i wasn't going to be jobbed any more because they wanted to be my VOIP provider. I don't want them, i want Vonage, and for as slow as you can run vonage, they should have had no qualms.

    Yes, my internet service is way slower.. and i don't care... because at least i'm not giving any more money to Comcast.

    --
    guns kill people like spoons make Rosie O'Donnell fat.
    1. Re:Don't care any more - no longer a customer by u-235-sentinel · · Score: 1

      after endless problems downloading legal videos via Transmission (Mac torrent client), and after my vonage calls stopped working all together, i gave up fighting. I called qwest and found out that my download speed would max out at 1.5 because of my distance from the CO, and i didn't care.

      I got qwest up and running in 10 minutes, and i called Comcast when i got to work. I told him i was done dealing with their incompetance on cable TV (shows would start in HD, then go to SD for commercials, then never come back or come back at random times), and now, they were screwing with my legitimate services. For $60 a month, i wasn't going to be jobbed any more because they wanted to be my VOIP provider. I don't want them, i want Vonage, and for as slow as you can run vonage, they should have had no qualms.

      Yes, my internet service is way slower.. and i don't care... because at least i'm not giving any more money to Comcast.


      Glad to hear of it. More and more people are demanding service. Seems to be something Comcast is unable or unwilling to provide.

      Personally I'm glad the company is arrogant enough to do this. They are not only providing their own coffin but the nails for it too :D

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  59. Google home page, but not services by biohack · · Score: 2, Interesting

    I was working from home last week, so I was using my Comcast connection extensively every day. The problems with Google connection happened several times a day. Intermittently, my attempts to connect to www.google.com failed for 5-10 min at a time. Oddly enough, going directly to Google services (Gmail, Notebook, Bookmarks, etc.) worked just fine.

  60. stab in the dark by mzs · · Score: 1

    If it is Sandvine using heuristics to badly determine that google is P2P, possibly it is because of Google Web Accelerator, how the google extension pre-downloads the first result of a google search, or the network.prefetch-next setting in firefox. I have not heard anyone write about how they are configured related to those issues.

  61. perhaps a lawsuit ? by shlepp · · Score: 1

    Wouldn't this give Google grounds to take Comcast to court? Maybe then they will smarten the hell up and act like an ISP should, which is offer internet access without blocking or filtering anything.

  62. Did by kurtis25 · · Score: 1

    Q: If it is similar to the Great Firewall of China did we ever think the users were in China? A: No! Q: Why not? A: They aren't in China. Q: That's not a good reason. A: Could you phrase that in the form of a question? Q: Sure thing, Alex Trebek, can you give me a good reason? A: If they were in China they couldn't post to the board to tell us about their problems. Q: Could ComCast be in China? A: I guess that would make the Com stand for Communist and the Cast stand for Cast System.

  63. Just because I can... by SanityInAnarchy · · Score: 1

    iptables -N log_and_drop
    iptables -A log_and_drop -j LOG
    iptables -A log_and_drop -j DROP
    iptables -I INPUT -j log_and_drop -p tcp -m tcp --tcp-flags RST RST -m state --state NEW,INVALID

    I'm not sure that INVALID is the same, though.

    But I am saying that iptables rules, even though they're essentially a pile of GOTOs, should still at least strive for DRY -- don't repeat yourself. I don't know if it's actually more or less efficient, but it's sure a lot more maintainable. For example, if you wanted to try his first suggestion, you could just add:

    iptables -I INPUT -j log_and_drop -p tcp -m tcp --tcp-flags RST RST -m conntrack --cstate NEW,INVALID

    Knowing me, I'd refactor this even more, if doing that:

    iptables -N tcp_reset
    iptables -I INPUT -j tcp_reset -p tcp -m tcp --tcp-flags RST RST
    iptables -A tcp_reset -m conntrack --cstate NEW,INVALID -j log_and_drop
    iptables -A tcp_reset -m state --state NEW,INVALID -j log_and_drop

    And of course, add an "iptables --save" and "iptables --restore" to my /etc/network/if-up.d and if-down.d.

    All of which is overkill for my little one-man server, but I like to keep my admin skills sharp, even when I don't need them.

    --
    Don't thank God, thank a doctor!
  64. Yup, Google resets happened to us... by Attilla_The_Pun · · Score: 1

    Wow, ok. This explains the reset messages that my roommate and I were getting when going to google.com. But, this was happening a couple weeks before the whole BT/gnutella impersonation thing came to light.

    Explains a hell of a lot. And I just got an even better reason to vote with my feet. Hello Qwest.

    --
    ...Somewhere, there is a chile you cannot eat." --Daniel Pinkwater in A Hot Time in Na
  65. They'd just confuse the language. by SanityInAnarchy · · Score: 1

    Every time I explain net neutrality to someone, I always have to explain how the phrase has been hijacked, and now means two opposite things.

    Geeks think net neutrality means "Be neutral with our network traffic," and would interpret this to mean that there should be a law preventing this kind of bullshit from ISPs. This is the original definition, but much like "hacker", the original definition is somewhat less relevant than which definition the layperson, and especially the congressperson, will think of when you mention it.

    ISPs and libertarian lunatics (hopefully not Ron Paul, anyone know?) think net neutrality means "Be neutral regarding what ISPs do to their networks," and would interpret this to mean that the government should not pass any kind of legislation about the Internet, or in other words, that ISPs should be allowed to continue to fuck with their networks, and that consumers will go elsewhere if it gets too bad.

    In other words, no matter which side you support, you can claim to support net neutrality, or be anti-neutrality. So you should always be specific, and perhaps avoid the term altogether unless you're willing to paste this explanation.

    --
    Don't thank God, thank a doctor!
    1. Re:They'd just confuse the language. by Anonymous Coward · · Score: 0

      > hopefully not Ron Paul, anyone know?

      only stated position is "never voted to regulate the internet"
      this of course means he's against net neutrality. why do people think he would have a sane position on anything?
      (of course he's probably against it so his gold dealer/homeopathic medicine friends can't be sued)

  66. Re:Oh me oh my! by khallow · · Score: 3, Insightful

    Putting an extraneous link in front of your posts like you did is spam. Having said that, putting the link into your signature is accepted practice here. It's less annoying and nobody will get upset.

  67. Definitely Something Wrong With Comcast by Czmyt · · Score: 1

    I use Comcast cable Internet as my main connection and I have AT&T DSL as a backup. For the past three weeks now, I have been experiencing this problem where I am unable to get to the Google Web site. I am very aware of this problem because I always keep my browser open, iGoogle is my home page, and I browse Web pages often. This problem always happens in the evening, usually between 8 P.M. and 11 P.M. Eastern, usually on weeknights. It happened last night, for example. Several times when I experienced this problem, I tried to access Google using my AT&T DSL connection and had no problems there. I didn't try accessing the exact same IP address for the Google Web server that I was assigned to, to confirm that it was not a problem with Google's Web servers, but it seemed kind of obvious to me that Comcast was interfering with the Google traffic. One other thing that I noticed a couple of times when this occurred is that the response times for a ping of google.com get much longer than normal, in the 500ms range instead of the usual 30ms.

  68. Comcast *is* filtering Google Traffic by Jehlon · · Score: 1

    I've been having this problem for months now. Comcast will just drop all HTTP connections to Google's servers. I can resolve DNS just fine (today's numbers are 72.14.253.104, 72.14.253.103, 72.14.253.147, 72.14.253.99 - these change based on your geographical location), but HTTP connections to those IPs will get immediately dropped through Comcast. If I SSH Proxy to my server in a local data center, I can connect to those IPs just fine.

    I spoke with Comcast Tier 1 tech support, the kind woman I spoke to for an hour couldn't figure it out. We reset my modem, firewall and computers multiple times without luck. Supposedly this has been escalated and I'll be getting a call back from a higher-up, we'll see.

    At what point does blocking a website mean that they are no longer providing internet service? What if the only site I could browse was www.comcast.net? This really stinks of the larger net neutrality issue, and problems like this will most likely continue unabated until legislation is passed. Comcast has no reason to stop screwing their customers, since they have such little competition. The only other internet service I can get is Verizon DSL, but they don't provide the same speed service. If we had more options and more competition trouble like this would be short lived.

  69. Yes, this is occurring. by artlogic · · Score: 1

    I live in a small town, South of Lansing, Michigan, and this exact issue was happening to me about a week ago. I lost connection to certain Google sites for 3 hours or so. I started investigating it, because I could access it from other locations. Here's what I found:

    • Other folks with Comcast in Lansing proper were not having this issue.
    • WireShark captures (which I saved) show what appear to be TCP RST packets being injected
    • Whatever was doing this seemed to be looking for a HTTP header, specifically: "Host: google.com" or some variant
    After I had gathered all my data, I was about to call Comcast when the service started working again. I figured this was similar to the Bittorrent TCP RST packets I had heard so much about. Thanks to this most recent problem with Comcast, I'm now looking for a new ISP.
    --
    "A Mathematician is a machine for turning coffee into theorems." ~ Paul Erdos
  70. Fair? Who is saying anything about fair? by SmallFurryCreature · · Score: 2, Insightful

    I have to go with the dutch situation because that is the one I know.

    In holland you used to have PTT (Post, Telecom, Telegram) which was owned by the state and also had banking services. Basically they where huge, slow, old but worked and kept things under control. For instance Postbank does NOT charge end users for tranferring money and has a free debit card. Essentially for normal people banking in holland was FREE and paid an interest if you had a postive balance.

    But no that was not good enough, we needed competition and PTT was split up into the mail segment, the phone segment (KPN) and the bank segment (postbank) (The whole story is a bit more complex)

    KPN now is a commercial business competing on a free market. Yeah right, it was the state that lay down the copper network that they essentially got for free. How is any other business supposed to compete with that?

    It is as laughable as competing the NS (dutch railway) which is now supposed to be a commercial company, but got all its infrastructure for free. Oh yeah, they got to pay a few million each year, how does this compare with the cost of installing a rail network thatruns right to major cities?

    Free market and fair market are insane ideas by themselves, but the idea that you can have BOTH is so laughable it is to cry.

    For telecoms the problems is the wire, who has the wire, controls the user. So either you put in very heavy regulation to make sure everyone can access those wires (not a free market) or you accept that those who happen to inherit the wires own the customer (not a fair market).

    The idea that a new player in the market can just install their own network is idiotic, the costs are extreme and the benefits miniscule, plus do we really want anymore companies digging up roads?

    We are in luck that years ago cable tv happened, else the telecoms would totally own the internet. Now at least we got two end-point networks in the ground, but as The Netherlands showed, until the phone network was forcibly opened and a third part could enter the market and start offering better service for less money only then did the cable companies start to improve theirs.

    At least on the phone network you now got plenty of supplies, yes they use the underlying KPN network, but some of them are indeed competing by just selling you bandwidth and nothing else. You rent a pipe from them, and that is what you get.

    Offcourse, you pay for that, and as long as Joe Average continues to only look at the initial price, companies that offer real quality with no hidden strings are going to lose out.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:Fair? Who is saying anything about fair? by mr_mischief · · Score: 1

      Unfortunately your Dutch experience isn't too far removed from the US experience. Our phone company that served almost 100% of the local phones and almost 100% of the long distance until 1984 was a private company, but their monopoly was granted and enforced by the government. The rights-of-way for the cable were granted by the government and the cable plants subsidized.

      Then, the government that had been setting the prices decided the prices could be lower, so instead of regulating lower prices they split the company into many smaller, regional monopolies and a nationwide long distance monopoly. They regulated that all of these other companies had to be given access and at what rates, and competition did lower prices but service went to hell.

      Finally, most of the companies are back together again, prices are (for now) somewhat reasonable, but the service still sucks compared to what it could be.

      The cable companies are private companies, but mostly have regional monopolies or duopolies granted and enforced by governments (often state or local in this case). They often had breaks on taxes or help laying their infrastructure. Now they're using that infrastructure for new things like internet access. It might just be my opinion, but it seems that Internet access is a natural outgrowth of the user-to-user public switched telephone network, and not necessarily from the wired broadcasting industry of cable TV. Therefore, the rationalizations for allowing cable TV companies to leverage themselves into the ISP market are thinner and weaker than for allowing the phone companies to do so, but the competition is nice.

      I think one way new competition could work is if new companies were allowed to use the last mile connection to the home, but had to string new wire or fiber from there. Just wiring to every block of a city is much less expensive than wiring to every individual apartment, house, and office. They could use the same cable paths, laying side by side. It's also much less disruptive, as the main cables get much more maintenance anyway and many of them are strung from poles at that point in the route, too.

  71. The free market working as intended. by Anonymous Coward · · Score: 0

    I hate to break it to all you hippies, but if Google doesn't want interruptions in their service, then it is correct that they should pay for that level of service. It's good for Google, good for Comcast and ultimately good for the consumer.

    1. Re:The free market working as intended. by DragonTHC · · Score: 1

      that's not the free market you lunatic!
      the free market would make it impossible for ISPs to charge tolls to Internet companies like google.
      competition would disallow it.

      Ultimately, this is very bad for consumers. ISPs want a larger piece of the pie. They will ransom it from those companies which actually are profitable.
      Despite the current peering agreements, ISPs want to charge extra.

      That's like buying a hamburger value meal and then getting charged extra for the drink and fries which are supposed to come with the value meal.
      ISPs want to charge extra for something they have been getting paid for all along.

      The issue lays in AT&T and Comcast not being as profitable as apple or amazon.com

      Here is the perfect analogy:
      Let's assume selling cupcakes is legal on buses comcast sells bus passes to amazon.com. amazon rides the bus to sell his goods to consumers who also ride the bus. amazon paid for the bus passes. the consumers paid their bus fair. The consumers like the cupcakes. amazon is making very good money.
      now, comcast wants to charge amazon a fee for getting out of his seat on the bus. They figure, amazon is making money from our buses, we should get some of that. AT&T also wants to charge amazon for using their streets!

      Here's an even better analogy:
      You run a small bakery in Liberty City. You have paid for your incorporation. You have paid your taxes. Fat Tony comes in and demands that you pay him a small fee to "ensure that your bakery doesn't get destroyed". After all, you're making money in his neighborhood.

      Here's another:
      Cracky Joe is a neighborhood crack dealer. He runs the streets. Enrique Cocaína comes to town with his fine white powder. Cracky Joe pays Enrique a visit. He wants a cut of Enrique's powder profits. After all, these are Cracky Joe's STREETS!

      --
      They're using their grammar skills there.
    2. Re:The free market working as intended. by Anonymous Coward · · Score: 0

      Wrong. The key word in free market is "free". This forced "neutrality" is a statist imposition on the fundamental right of all corporations to be free to do business as they see fit. You and your smelly hippie communist buddies have absolutely NO right to control what Comcast can and cannot do with their products and services.

    3. Re:The free market working as intended. by Anonymous Coward · · Score: 0

      No, the free market doesn't involve double-charging for a service you've already been paid for. That's called "crime".

      If someone's "free" enough to cheat me, I'm "free" enough to take a crowbar to them.

    4. Re:The free market working as intended. by MirthScout · · Score: 1

      If a Comcast customer doesn't want interruptions in his service, then it is correct that that Comcast customer should pay for his internet service... oh, wait... he does pay, but Comcast isn't delivering the promised and paid for service.

      There, fixed that for you.

    5. Re:The free market working as intended. by Anonymous Coward · · Score: 0

      You're trolling is too obvious. You have much to learn.

    6. Re:The free market working as intended. by u-235-sentinel · · Score: 1

      Wrong. The key word in free market is "free". This forced "neutrality" is a statist imposition on the fundamental right of all corporations to be free to do business as they see fit. You and your smelly hippie communist buddies have absolutely NO right to control what Comcast can and cannot do with their products and services.

      Correct. And in a free market Comcast would be building a business built on customer satisfaction or going bust for the lack of it.

      Nice having a monopoly ain't it.

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  72. Happes to me - I think FasterFox doesn't help by dj42 · · Score: 1

    Starting not too long ago, this happens to me while using torrents. I'd say it has happened 5 or 6 times. It never used to occur. Suddenly, Google will simply not be accessible (connection reset). I think having FasterFox on, set to exceed RFC, does not help your chances, based on my limited testing.

    --
    We are one consciousness experiencing itself subjectively. Back to you with the weather, Bob!
  73. Google has lots of IP ranges that are open/proxy by Anonymous Coward · · Score: 0

    Google has lots of IP ranges that are open/proxy so you see p2p and warez users bounce from those.

  74. Re:things are not looking good for Google these da by doas777 · · Score: 1

    theres no such thing as a "reputable" advertising firm.

    But if you buy my product you can block ads from all the disreputable ones.

  75. And this is why net neutrality is important by Opportunist · · Score: 1

    Comcast customers get a preview of a non-neutral internet. No, not because P2P is filtered. As we see now, they're not filtering per protokol, they're filtering per IP. And we're right at net neutrality.

    In a non-neutral net, it would be trivial for ISPs to pretty much disable P2P networking. Or are you going to pay premium so people can connect to you? I only wait 'til the various studios pick it up and start lobbying against net neutrality as the new fix to save their dead business model.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  76. Comcast embraces the Slowski's by wahini · · Score: 1

    After mocking DSL for years with their bogus Slowski turtle commercials, Comcast finally realized that slow broadband is cheap broadband. So as a result, Comcast has rolled out their new Slowski line of DNS servers, routers and traffic shapers. This has had the immediate impact of lowering the system load and no new bandwidth capacity improvements are now needed in the future.
    Anyone who has any problems with the improved service (lowers stress of people suffering from information overload) of the Slowski bandwidth changes, can talk to the brand new Slowski customer service representatives who can be reached by calling the Comcast 800 number and going through their new and improved Slowski phone menu system.

  77. Edit. Re:Get the facts by Anonymous Coward · · Score: 0

    Enable javascript2 and press the edit link.

  78. Re:things are not looking good for Google these da by e-scetic · · Score: 1

    In this case Commission Junction is innocent because they don't do any actual advertising, they simply put companies with products/services to sell together with people willing to advertise or promote them, they're the go-between in other words. Google merely provides the ad space and tries to ensure the ads are relevant to people's searches. SpyBot has targeted the go-between's and advertisers, not the bad guys. Both the go-between and advertisers are completely helpless.

    And of course there are advertising firms that don't engage in sneaky or underhanded behaviour. Geez. All sorts of organizations need advertising, most charities and non-profits have marketing departments, the government needs advertising, even your local mom and pop store needs some way to let people know they're there.

    But I suppose Spybot shares your view that all advertising is evil, just as Comcast seems to view all file-sharers as evil.

  79. Re:Can we please pay attention to the dates... by Anonymous Coward · · Score: 0

    I guess the rest of slashdot does not care about dates

    Nah, just the grandparent poster who couldn't care enough about dates to tell the difference between the join date and the posting date on a forum, as shown by the other 3000 people who replied with factually correct information instead of an ad hominem attack against the entire site's users without first verifying that the post you were replying to had anything to do with reality.

  80. When Google calls Comcast by sherriw · · Score: 5, Funny

    *Comcast phone ringing at head office*

    Comcast Secretary: Hello, thank you for calling Com-

    Google Big Cheese: This is Google Inc. calling, I want to talk to whoever's in charge. Now.

    Comcast Secretary: I don't know who you think you are but-

    Google: Go visit google.com right now.

    *secretary visits google.com, google recognizes the comcast head office IP range and serves up a pdf of a lawsuit document (Comcast as defendant) instead of the google homepage*

    Secretary: Oh my, one moment please I'll transfer you.

    Comcast Big Boss: What? I'm busy lining my socks with money and throwing darts at customer photos.

    Google: This is Google Inc. You know why I'm calling.

    Comcast: *stutters* y-yes, but we have the right to do whatever we need to, to ensure that our networks....

    Google: Seriously?

    Comcast: Seriously what?

    Google: Seriously, you want to mess with us? Are you sure?

    Comcast: *Long pause, and painful griding noises of "thinking"* Well... I think you overestimate how powerful you a-

    Google: You have a lot to lose 'my friend'. You have 823 employees using Gmail. 138 office locations on Google Maps, 2,345 website pages indexed by the google search engine that recieve a collective 546 thousand search hits per day from Google Search. You currently rank first for the search term "cable internet" and nearly all your press releases are picked up by Google News. Do I need to go on?

    Comcast: *speechless silence* ... Uh, um, I- I'll talk to our engineers about getting this straighted up right away... sir.

    Google: That's right. And be quick about it. *snaps fingers*

    --
    (All numbers are made up)
    Yeah, that's what I see coming...

  81. Had This Problem - Had to Use Yahoo - BLEACH! by Nom+du+Keyboard · · Score: 1
    I've had this problem with Comcast/Google for the last 2 or 3 nights running. When I had to do one search that wouldn't wait, I had to go to Yahoo.

    What a load of CRAP Yahoo insists on downloading and displaying on their main search page!

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:Had This Problem - Had to Use Yahoo - BLEACH! by HarvardAce · · Score: 1

      What a load of CRAP Yahoo insists on downloading and displaying on their main search page! I'm no Yahoo fanboy or apologist, but their main search page is NOT www.yahoo.com, it is search.yahoo.com. Remember that Yahoo is first and foremost an internet portal, not a search engine. Their main search page is very similar to Google's. The only difference is that Google chose to have their main search page as their main page, while Yahoo chose to have their portal as theirs.
      --
      Note to self: Stop putting jokes in my insightful comments so I can get something other than +1 Funny!
  82. Me too... by Anonymous Coward · · Score: 0

    I've been liberally torrenting for years and while my torrents continue to go through just fine (yay for connection encryption!), websites have been flaky as hell for me this past season. Google is one of them where I simply won't be able to load it for hours on end, but yahoo will go through just dandily. I think we are finally starting to see the unintended consequences of a non-neutral net. :\

  83. Time Warner Cable doing this too? by skintigh2 · · Score: 1

    I've noticed that for the last few months Google Maps doesn't work after a few clicks. Your first search will work, then you can zoom in or out a couple times, and then after that not a single new map square will load. Starting over from scratch doesn't help -- nothing will load. The map will be blank squares with errors messages.

    Doing the same operation from either of my work networks or from my phone results in perfect operation.

  84. From the guy in the second link by aderusha · · Score: 2, Informative

    This had me up far too late yesterday trying to figure out WTF is going on.

    Here's the condensed version:
    * Pings work fine, other websites work fine - only HTTP to google.com with a "google.com" host header is affected
    * HTTP 1.0 without host header isn't affected
    * Going to one of google's web servers by IP works fine (no "google.com" host header)
    * I am typically seeding torrents and was at the time of each service interruption
    * TCP RSTs follow a specific pattern. 2 RSTs in rapid succession in response to the initial GET statement (1 with a valid SEQ, one with a SEQ in the 12xxx range), followed by a second batch of the same. As the article here states (and as I posted in the linked thread), this matches perfectly with results from the China firewall
    * The problem went away at almost exactly 12:00am EDT this morning (give or take a minute)
    * This is from a Comcast subscriber in Grand Rapids, MI.

    For more detail, visit the thread linked. I have links to the raw packet capture data in .pcap format if you'd like to take a look.

  85. Benefit? by Anonymous Coward · · Score: 0

    I dunno... they even block things like Lotus Notes.

    So it's not all bad news, then?

  86. affecting games as well? by Rashan · · Score: 1

    Also appears to be affecting some games as well. Users of the recent Enemy Territory: QuakeWars release are reporting similar connection reset issues. Some are on other cable ISPs, so maybe Comcast isn't alone in this practice?

    --
    Insert witty .sig HERE.
  87. Re:Google has lots of IP ranges that are open/prox by Anonymous Coward · · Score: 0

    I seriously doubt your claim that Google is running open proxy servers, and the notion that anyone is bouncing peer-to-peer and warez traffic through Google is pretty much laughable. I wouldn't be surprised if a lone employee decided to set up a TOR endpoint on his workstation or something, but I can't believe that Google has "lots of IP ranges" that are wide-open to abuse.

  88. Comcast closing SSH connections? by raidfibre · · Score: 1

    I have noticed that Comcast seems to routinely close idle SSH connections. When the server was right next to my box the connection would never die. I'm on FIOS and the server is going through Comcast "Business class" and the connection routinely gets killed. Has anyone else noticed this phenomenon? Is comcast only going to allow stateless connections from now on?

    1. Re:Comcast closing SSH connections? by Matt+Perry · · Score: 1

      I don't think this is just comcast. I've seen timeouts on TCP connections over all manner of networks. There's a way to send a keep-alive packet in ssh to keep the connection open. For OpenSSH the TCPKeepAlive setting is on by default, although those can be spoofed or blocked. You might also want to set ServerAliveInterval to some number greater than 0. It's zero by default which disables it. I'd recommend 300 (the numbers represent seconds). This keep-alive signal is sent via the encrypted channel and can't be spoofed.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  89. Also Dying on Comcast by Nom+du+Keyboard · · Score: 1
    At the same time that Google started dying on Comcast, so has my Usenet service. It will download a few hundred to a few thousand headers, AND THEN JUST STOP. My newsreader eventually times out and I have to try to get the next batch.

    Comcast is fucking up all over right now.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  90. Re:Oh me oh my! by heinousjay · · Score: 2, Funny

    Let's face facts - Slashdot geeks will get upset over anything. There's no hope for someone who tries not to offend here. You can't help but piss off some lonely basement dweller no matter what you do.

    --
    Slashdot - where whining about luck is the new way to make the world you want.
  91. holy shit dude by Anonymous Coward · · Score: 0

    you're a complete fucking moron

  92. Google Map/Earth problems w/ Comcast by gmr2048 · · Score: 1

    I have Comcast cable internet in Reston VA, just outside of Washington DC. While I haven't noticed it with Google itself (yet?), for the past few weeks, I've had problems getting Google Maps (maps.google.com) and Google Earth to fully load at home.

    All three map/sat/hybrid maps will load pretty well at when zoomed way out (country or state-level), but when you get down to city or street level (useful if you...say...want directions!), you get a lot of "no image available at this zoom level" errors. Some image squares will load, others will not.

    I know for a fact that images are available at the zoom levels I'm trying to access, because

    A: I used to be able to zoom all the way in
    B: I'm able to get the maps to load from work (Speakeasy T1 access)
    C: It's DC for god's sake. Every inch of this place is mapped twice-over...at least.

    It has gotten so bad that I've resorted to using Yahoo! Maps to get directions when I need them now. If this is Comcast screwing things up, I certainly hope they straighten this sh*t out fast.

  93. Re:unfair competition -- It's True by amcdiarmid · · Score: 1

    Verizon is not filtering anyone over anyone on their DSL lines: I have their DSL and it hasn't worked since April.

  94. So *that's* what's going on. by davmoo · · Score: 1

    I've been having that problem for about the last two weeks. And only in the evenings. The most recent time being last night. And only with Google search, not Gmail.

    Next time it starts happening, instead of cussing and lowering myself enough to use Yahoo!, I'll pick up the phone and bitch at Comcast.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
  95. SA by Anonymous Coward · · Score: 0

    Slashdot is seriously citing Something Awful? I... I'm not sure what to make of this.

  96. Blocking Google, and Google's Stock by metotalk · · Score: 1

    I know that there has to be some kind of legal grounds for Google, because you how can they block Google's maps and let other map sites like Yahoo and Mapquest work just fine? Seems like Comcast is more or less playing a monopoly card than anything else. Because this would drive more people to Yahoo's and Mapquest's website, there for giving them more AD revues, because the number of people using their sites went up. I know that Comcast is not Yahoo or Mapquest, but any way you want to look at if they are blocking one of the competing sites, they are taking money away from one and feeding it to another. So there for Comcast is all playing with the stock value of each company to. This seems like this is one place that no one has really looked when they let ISP think about blocking and or making sites pay for better bandwidth to their sites.

    I am glad that Comcast has moved out of the Dallas area, for one my cable bill has gone down and now that they are doing all this I am glad they are gone. But that is not to say that Time Warner will not be the next to do something like this. Now my friend that lives in a Comcast area up north is having problems with VPN, VNC, RDC and such connections, to many different locations all over the US. So where does this blocking stop?
    With how much you pay Comcast to be your ISP when and where is customer right anymore?

  97. I've had this for weeks by Lord+Byron+II · · Score: 1

    I've been experiencing this since the late summer. Google will work fine and then all of the sudden I get "connection reset by peer" errors for up to an hour. Since only Google was affected, I assumed it had to be on their end, not my ISPs. For those who care, I'm in Chicago. I wish my service options weren't just ATT and Comcast.

  98. DoS This System by g-san · · Score: 1

    As this story has been making its rounds, I've been wondering how hard it would be to DoS this system. The Sandvine boxes need to inspect all traffic, and when they see something that matches a heuristic, they send RSTs in both directions. Deep packet inspection hasn't been totally figured out yet, it still requires quite a bit of CPU horsepower. I would assume it takes even more horse power if a match is found and packets need to be generated and injected. This is probably not noticeable on real clients as TCP backoffs and timeouts are involved so an offending BitTorrent connection is not initiated that often. So! Write a client that open fake BitTorrent like connections, but a ton of them a second. Once those Sandvine boxes start melting down and the whole network is impacted I can see that bypass switch getting thrown pretty quick. It takes two to tango in this fashion, so you need another endpoint. I recommend www.comcast.net:80. The web server will not understand your BitTorrent packet, but the network will. By the time their webserver shuts the connection, the Sandvine boxes will already be sending their RST packets, assuming they are still functioning.

  99. I am on comcast and have experienced problems by bigmammoth · · Score: 1

    Google has been dropping in and out for me in the past few days. But bit-torrent traffic seems unaffected... I just downloaded the latest ubuntu at full 6Mbs / ~600K a second... maybe cuz I have Azureus set up to encrypt when possible and use a random port?

  100. My two cents by spun · · Score: 1

    You lack introspection and project your own negative internal world-view onto others because you can't bear to look honestly at yourself. Basically, everything I've seen you accuse others of doing I have also witnessed you doing yourself.

    Stop judging yourself and you'll feel much less need to judge others.

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
    1. Re:My two cents by sumdumass · · Score: 1

      Really.. I find it interesting that you would mention that in a response to my response to someone calling me a liar unjustly and without provoking.

      Oh well, it doesn't matter much anyways.

  101. Three reasons that makes NO sense... by Anonymous Coward · · Score: 1, Informative

    A) Comcast would be able to catch them doing this and would love to point fingers.

    B) Why only Comcast? They'd have to make a list of all Comcast IPs, then figure out what path the packet took so that they could forge an RST from an appropriate router. Oh, and the TTL would probably be off. They also don't have very long to do this on each connection, and they never know when the routes will shift underneath them.

    C) What's Google's motive? To get caught and make Comcast look good? You have to be stupid not to think this will get caught and analyzed. If there's stupid, I'm betting it's at Comcast more than Google. Especially given that Comcast HAS a clear motive: to stop P2P from clogging their shared and overtaxed cable bandwidth.

  102. Comcast & DNS by DieByWire · · Score: 2, Informative

    I'm on a Comcast business account. I recently had a problem where a working, light loaded Postfix installation suddenly had 10-20% of my outbound email traffic just hang. Verbose logging showed that the problem always occured at the DNS query stage. Mail sent through a backup server suffered the same fate.

    Using tcpdump showed that all the bad dns queries stopped after 4 frames, while the successful ones went 68 or 70 frames.

    Switching from Comcast's regional DNS servers to their national DNS servers fixed the problem immediately.

    Makes me wonder what they're doing on the regional ones.

    --
    Never shake hands with a man you meet in a fertility clinic.
  103. Re:Oh me oh my! by Danny+Rathjens · · Score: 1

    The positive moderation shows that most of us agree with this particular offense being a real offense and not an isolated case of annoying some random guy, though. :)
    These guys are apparently having a contest to see who can spam links to their site the most(which is why he had a query string with his account id like a lot of spammers): http://www.wulfram.com/top_advertisers.php

  104. But of course! by abb3w · · Score: 1

    If Comcast truly is using Sandvine boxes, then this could be a network controller station with the preset examples still in place.

    That would seem a very promising explanation, then. "Never attribute to malice what may be adequately explained by stupidity"... perhaps especially when dealing with Comcast's network support team.

    --
    //Information does not want to be free; it wants to breed.
  105. Problems in Seattle by Goat+of+Death · · Score: 1

    I'm on Comcast and I've had intermittent connection resets with Google for weeks now. It happens when trying to run a simple text search, no video, nothing else, just get to Google. When the problem kicks in it's often so bad I simply can't use google for a few hours. Comcast is ass and this is only more fuel for switching our house to FiOS.

  106. Three reasons that makes A LOT of sense... by KingSkippus · · Score: 1

    A. For Comcast to catch them and point fingers, it would mean that they would have to admit that they are guilty of doing what people are accusing (and proving) them of doing now after adamantly denying it. Besides, that's the beauty of the plan. Who are you going to believe, someone who we've already caught lying, or Google? Even if they reverse their lying corporate stance, no one would believe them.

    B. Finding out Comcast's IP address range is trivially easy. Taking actions based on this IP address range is likewise trivially easy. There is no technical reason that this can't be done and done well.

    C. What's to catch? What's to analyze? Comcast customers would only see that RST packets are being sent by what appears to be Google. At that point, there are really only two realistic ways that could happen. Either 1) Google is deliberately sending RST packets, or 2) Comcast is spoofing RST packets as if they're Google. We already know that the second possibility has happened with BitTorrent traffic, we also already know that other types of traffic (i.e. Lotus Notes) are unintentionally being negatively impacted by Comcast, so the only logical conclusion would be that Google isn't doing it, Comcast is.

    Sure, Comcast might know that they're not responsible, but because they've already lied (and continue to do so) to the public-at-large, no one would believe them. Google would get away with it scott free, as long as they're able to maintain the secrecy of the people who actually do it.

    As to what Google's motive would be, I've already answered it. It would make Comcast's already bad situation even worse. Right now, Comcast is claiming that what they're doing isn't affecting anyone. Even when they're finally pushed to admit that they are affecting people, they will likely tell everyone that they're only affecting those nasty pirates who are stealing food from the mouths of starving actors' and musicians' children.

    But if people heard that they might not be able to get to freakin' Google if they sign up with Comcast because of this stupidity, they'll be a LOT more likely to not sign up with them, and cry to their senators and representatives that we need net neutrality laws, which is exactly what Google wants. I haven't even gotten to the part where Google might be rolling out a competing Internet access service in the not-too-distant future...

    In short, Google has a LOT to gain from this completely blowing up in Comcast's face. Enough to justify some good ol' fashioned corporate sabotage? I doubt it, but it would be funny, wouldn't it? (And I'm not condoning such an action, but in the end, consumers would stand to benefit from net neutrality laws and Google's competition as well.)

    Any more questions?

  107. Bad DNS Servers by Anonymous Coward · · Score: 0

    I had this problem on and off for weeks, only the Google home page (and other language versions like Japanese) didn't work. Gmail worked fine, YouTube, Google Video, only the homepage. I went to the Comcast forums to see if this was affecting others and how to fix the problem. The advice I received was to change my DNS servers (not from Comcast, but from users on the forum). I stopped using Comcast's DNS servers and everything worked without a hitch from then on.

    I'm not a tech person at all so I don't know why this fix worked, but it did.

  108. I found a solution to this by Anonymous Coward · · Score: 0

    I'm a comcast customer and I've noticed this as well, I was able to work around it by switching my DNS from comcast's to OpenDNS.org's. Didn't have the problem any more.

                                John

  109. Re:Oh me oh my! by heinousjay · · Score: 1

    It's still something of an imaginary offense. People here get their panties in a knot over anyone who makes money doing anything. I wouldn't take a few mod points as a sign that you've found some universal truth.

    --
    Slashdot - where whining about luck is the new way to make the world you want.
  110. Far more likely by snowwrestler · · Score: 2, Insightful

    It's far more likely that Google, rather than imitate Comcast's packets, would instead alter some subset of their traffic in a way that would make it more likely it would trigger Comcast's filtering. No need to fake the interference--it's actually there. Just figure out how to trigger it and you have your talking point.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
  111. it's probably TCP SYN authentication by 123beer · · Score: 1

    If comcast detects google being DDoSed with a TCP SYN flood, one way to squash the attack is to turn on SYN authentication. When they do this, the TCP three-way-handshaking is completed by comcast's equipment before those packets are allowed to be delivered to google. it could actually be seen as a service for google from comcast (but from comcast's pov, it's just protecting their own network and google sees this as a pleasant side effect).

    After the SYN packets are authenticated, comcast's equipment will put the sender on a whitelist, but since google wasn't a party to the handshaking, all that can be done by comcast's equipment is to send an RST and expect the connection initiator to try again (this time he's on the whitelist, so everything just gets through).

  112. I'm glad I'm not alone by busydoingnothing · · Score: 1

    I was stunned one night last week when I went to www.google.com and got the dreaded "Page cannot be displayed." After confirming my internet connection was good, I sat there in shock, not knowing exactly how to react. I mean, seriously, where do I go to search the web? Yahoo? I realized at that point how launching Google has become a natural reflex for me. The same thing happened Sunday night. I thought the world was ending, but apparently it's just a special feature for overcharged Comcast customers.

  113. were they using bittorrent at the time? by Anonymous Coward · · Score: 0

    I can get torrents to work mediocrely on comcast by using the newest Azureus beta, Requiring RC4 encryption, disabling Distributed DB, Limiting returned peers from the tracker to 2, and setting the minimum time between tracker announces to 900. However, whenever my torrent runs, everything else slows to a trickle and I get many reset connections, not just to Google. Pages often won't load until the third refresh. It's like Sandvine can tell I'm torrenting but can't find the packets so just throttles everything else.

  114. Happens to me daily. by cluffenstein · · Score: 1

    Every day between 8PM and about 2AM google goes down for me. It was going on every day for about a month when I got some really good advice to fix it. OpenDNS solved the problem, now theres no problem!

  115. amazed by Wazukkithemaster · · Score: 1

    I'm amazed it took so long for an article to appear on the web... But then again... It's not like I could google for it... As a side note, i've also been getting intermittent connection reset errors when accessing facebook.com although they usually go away after a few refreshes unlike the google errors.

    --
    Live according to the Categorical Imperative. If the Categorical Imperative tells you not to live by it... ignore it