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Which Vendors Do You Trust For PC Parts?

CaryTheSane writes "After six years, it's finally time for my old Pentium 4 to retire to web browsing duties, and I want a new gaming PC. I'd like to build my own this time, and I've scoped out most of the parts I want for a moderately high-end system. Which online vendors have you used before that you trust for parts? I've dealt with NewEgg, and I like them, but I live in Tennessee, a state in which they have a presence. Unfortunately, this means they have to hit me up for 9.5% sales tax. That really eats into my system build budget, so I'm looking for alternatives. I'd like to use the fewest number of vendors (preferably only one), so that all the parts arrive at the same time and I don't have one part's 30-day return policy run out while I'm waiting for parts from another vendor to show up. So, which reliable and economical parts vendors do you recommend?" Conversely, are there any you'd recommend avoiding?

520 comments

  1. Multiwave by ThorntonAZ · · Score: 4, Informative

    I like mwave.com myself I have been buying from them for over ten years now and never any problems.

    1. Re:Multiwave by reboot246 · · Score: 3, Interesting
      I'll second the mwave.com motion. Good prices and service. I love newegg.com, too.

      Don't forget to look at some local stores - Sam's, Best Buy, OfficeMax, Staples, Office Depot, etc..

      I used to buy from Monarch Computers in Georgia; shame they're not around any more.

    2. Re:Multiwave by legallyillegal · · Score: 0, Informative
      NCIX.com

      I don't know how they are for US shipments (as they are based in Canada local to me). They are great. Vendors reps from places like OCZ hang out on their forums.

      --
      ?giS
    3. Re:Multiwave by Bit_Captain · · Score: 5, Informative

      I'll see your mwave and raise you a zipzoomfly.com...     I have had good luck with both actually.

      -bc

    4. Re:Multiwave by dotancohen · · Score: 0

      I like mwave.com myself

      I have been buying from them for over ten years now and never any problems.

      I still stick with newegg, especially when they have sales.

      --
      It is dangerous to be right when the government is wrong.
    5. Re:Multiwave by donaldm · · Score: 1, Offtopic

      Before buying from anywhere I would do my homework on what type of system I require and how much I would be willing to pay. Since you want a gaming rig I would assume you would go for a good quad core cpu with a quality mother board, at least 4GB memory (dictated by your mother board and possibly your OS) and a good quality graphics card (can cost almost as much as your base PC) that you would be satisfied with for the next two to three years. As for a hard disk I would recommend a a smaller disk for my OS and a larger disk for my main storage. Don't forget an external disk that is capable of backing up your data (your choice) which will add extra but is definately worth it. It is also worth purchasing a good case (450W to 600W) with large fans (lights are fun but not necessary) since large fans are also quiet fans and great for the PC user.

      Now for software. Most gamers choose a Microsoft OS because that is what most commercial games run on and you will most likely have to get some virus protection software as well. How you get this is up to you although some shops will build the whole PC for you with an OEM version of MS Vista or even XP (less likely now) for a reasonable price.

      Once you have decided on your OS and your hardware you will need to decide on a monitor. This is where the fun starts because you want a good monitor that is 20" to 24" (bigger if you can afford it) but you also want a good response time and reliability so a quality monitor (it will cost more) is a good choice. Actually a good rule of thumb is the monitor should be anything from a quarter to half the price of the computer. If you get a good monitor it normally is worth paying for a nice "practical" computer desk although I would recommend being very careful here since the key word is "practical" not necessarily pretty.

      Even after making a choice on hardware you really don't want to buy from a number of shops since you could spend a lot on postal or even driving around. As I have said before some small shops will for a reasonable cost assemble your PC and provide an OEM OS and possibly a warranty if you buy most of the components from them.

      Note I have not included a DVD player/recorder or even a DVD/Blu-ray player/recorder which are getting cheaper at US200 (25GB write) but for gaming DVD is fine. You also may want to think about wireless, Buetooth and/or wired Ethernet cards. For gaming a good mouse and keyboard is essential so don't get cheap ones or you will regret it. Wireless can be more expensive but very functional however most rabid gamers prefer wired (the choice is yours).

      Like I have said from the start you need to do some homework before you decide. Do this well and you could save a considerable amount of money and at the same time be very happy with your purchase. Remember you get what you pay for so don't try to get the cheapest, get what is the best value for your money.

      --
      There ain't no such thing as proprietary standards only proprietary formats. Standards are by definition open.
    6. Re:Multiwave by vk2 · · Score: 1

      If you are interested in deals with MIR, stay away from ZZF. They are in bed with the companies sponsoring MIR and don't help you a wee bit to get your MIR money back. I have had better luck with frys.com. In my opinion consider buying locally from reputed dealers - not only will you help your own county/state with tax revenues; returns/exchanges are a breeze and almost cost to nothing (except for the gas money off course). I have frys electronics locally ( 3 miles) and had to return a CPU motherboard combo three times just because they came up with a better deal every week for the past three weeks, went with a AMD LE combo, replaced it with a Intel E7200, which was later replaced last week for a AMD 9750 Quad core setup for under 145 USD online deals can't beat that.

      --
      No Sig for you.!
    7. Re:Multiwave by BrainBug · · Score: 1

      Same here, I've been dealing with them for over 10 years, great customer service, excellent return and RMA policy.

    8. Re:Multiwave by BKX · · Score: 1, Interesting

      Don't get quad core yet. Spend the same money on a dual core that has 1.5 times the clock speed (unless you're rolling in the dough). Why? Because very, very few games a written with multiple cores in mind as of yet. While I expect some to start coming out soon, the majority of games are written in a traditional single-thread manner. This means that the game will be stuck in one core. Your OS, drivers and other software will sit in the other core, thus giving you benefit, but because of the limiting nature of single-threaded games, you'll see more benefit from a faster dual-core CPU than from a slower quad-core.

    9. Re:Multiwave by Jabroney · · Score: 1

      A very popular MMORPG (World of Warcraft) has supported multicore/multi-CPU for a while now (patch 1.9) and recently added support for multi-GPU setups (CrossFire, SLI, MultiGPU cards).

    10. Re:Multiwave by Machtyn · · Score: 1

      I agree with most of what donaldm is saying. Though, you may want to check out a dual monitor setup (if your desk is big enough). It really is impressive and gives you the ability to have a web page open with game hints, while you are playing the game on the other screen. Also, if you don't have a clock, you can move the taskbar to that screen and see the clock. If your game crashes and it doesn't fall to the desktop, you've still got the second screen to do stuff in.

      Check out what other people are building over at http://www.hardocp.com/.

      My favorite shops have already been mentioned: Newegg, ZipZoomFly. I've also had some success with vendors that advertise on pricewatch.

    11. Re:Multiwave by Anonymous Coward · · Score: 1

      Is there asshat mod points?
      He aleady decided all that, thanks for the _suggestion of a vendor_

    12. Re:Multiwave by mikael_j · · Score: 1

      While your point is true for the average "Operating system + one app at a time" user there are a lot of us out there who feel limited by two cores since we actually do a lot of multitasking. In my case it's a "bad" habit I picked up when I built a system around an Abit BP6 (SMP Celeron board) years ago.

      Four cores would be pretty nice since it would allow me to run cpu-intensive apps without shutting down other cpu-intensive apps.

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    13. Re:Multiwave by Awptimus+Prime · · Score: 2, Insightful

      I used to buy from Monarch Computers in Georgia; shame they're not around any more.

      Monarch had cheap prices, but they were idiots.

      They lost accounts with two companies I did work for over repeatedly sending different model motherboards while ordering one model number.

      The old sales guy would always tell us "All motherboards are the same", when no, on FreeBSD, when you order a part, you need that part and not some random shit out of the warehouse. Especially on big deployments.

      I'm guessing they were okay if you were building a game rig with one of their many Lian Li knockoff towers, but they stunk at b2b sales.

      The only thing I'll give them. They did have an original Pacman arcade machine on free play in the store. God help you if that old salesman actually saw anyone playing it, though.

    14. Re:Multiwave by Ironsides · · Score: 3, Informative

      Does MIR mean "Mail In Rebate"? It's not an acronym I'm used to seeing, so I wanted to check.

      --
      Fly me to the moon Let me sing among those stars Let me see what spring is like On jupiter and mars
    15. Re:Multiwave by alexdw · · Score: 3, Insightful

      FWIW, you're probably better off to pretend that the MIRs don't exist, and buy accordingly.

      --
      Deliver yesterday, code today, think tomorrow.
    16. Re:Multiwave by The+Iso · · Score: 1

      Wouldn't an overclocked quad-core CPU provide even better performance?

      --
      "You don't need a weatherman to know which way the wind blows." - Bob Dylan
    17. Re:Multiwave by The+Iso · · Score: 1

      It is also worth purchasing a good case (450W to 600W)

      Since when do cases have a power rating?

      --
      "You don't need a weatherman to know which way the wind blows." - Bob Dylan
    18. Re:Multiwave by aurispector · · Score: 3, Informative

      Locally I go to Micro Center (http://www.microcenter.com) but they have a very limited brick and mortar presence. Their prices are close to newegg's, but you can just take stuff back to the store if you have a problem. Returns are a big issue with me - I preferentially buy from newegg specifically because returns have never been an issue.

      --
      I have mod points. The reign of terror begins now.
    19. Re:Multiwave by PopeRatzo · · Score: 2, Informative

      I'm lucky enough to have a MicroCenter just a short bike ride from my home. It's as big as a wal-mart and the prices are right. Plus, it's nice when, in the few times I get a defective product, to be able to go right back to the store and get a new one in exchange.

      I've been getting some good deals at Frys as well. Online, it's newegg or mwave.

      --
      You are welcome on my lawn.
    20. Re:Multiwave by Anonymous Coward · · Score: 1, Funny

      He is looking to avoid local stores so he can illegally circumvent paying sales tax.

    21. Re:Multiwave by Anonymous Coward · · Score: 0

      "not only will you help your own county/state with tax revenues"

      You know, you can feel free to pay sales tax on goods purchased online. You're supposed to, in fact.

    22. Re:Multiwave by Anonymous Coward · · Score: 0

      While I'm a big fan of newegg.com, I still use mwave.com for pricing checking and some purchases. I have been using mwave.com for over 5 years. I had a problem with them sending me a wrong product once and it was cleared up very quick.

    23. Re:Multiwave by myz24 · · Score: 1

      Between mwave.com and newegg.com I don't think you can go wrong. You just need to be sure to get good components, don't be lured into the cheapest stuff around. Everyone has their own anecdotal evidence but I have had bad luck with ABIT boards after a few years. I built a number of ABIT based systems and on everyone of them the chipset fan failed in a year. Now I'm getting boards that simply die.

      I like my Intel board I have at home, but you can't overclock and it is picky about ram. Just depends on what you need I guess.

    24. Re:Multiwave by xSauronx · · Score: 1

      while im of the opinion that this entire thread is something someone could have found out by visiting any of a dozen hardware sties... i will say zzf is good, buy.com is good for some components and often has good prices/free shipping. i still like newegg but they dont tax me :P

      deal sites are worth checking. fatwallet, gottadeal, spoofeedeals, and slickdeals

      you can always find deals on at least a couple of components, and some people are fond of buying certain dell desktops and switching out a couple parts to get a decent gaming rig

      --
      By and large, language is a tool for concealing the truth. -- George Carlin
    25. Re:Multiwave by BigFoot48 · · Score: 1

      Tax avoidance is not illegal. It's what us taxpayers call "smart".

    26. Re:Multiwave by xSauronx · · Score: 1

      this. guys at FW and other sites love them, but you can almost always find what you want without the hassle if you shop around and have a little patience. rebates suck.

      --
      By and large, language is a tool for concealing the truth. -- George Carlin
    27. Re:Multiwave by Anonymous Coward · · Score: 0

      I have to disagree. A lot of people, me and the OP included, like to upgrade our PCs regularly, but that usually doesn't include CPUs/motherboards. In the five years I've had my old Pentium 4, I've replaced every (and I do mean every) part at least once, except for the CPU, motherboard and case. The reason for this is that the processor and MB aren't as critical as far as gaming quality goes, compared to the graphics/RAM/monitor. So it makes sense to try to get a solid proc with a bit of head room when buying a new rig. As the parent says, there aren't many games with SMP support out there right now, but they will be in full swing before it's time to do a full upgrade again in 4 years or so. And the frequency gap between dual and quad core isn't really that big. Personally I'm upgrading to quad as soon as I see if Nehalem really has anything to offer.
      But this is all getting really off topic.

    28. Re:Multiwave by Kamokazi · · Score: 4, Informative

      Mwave has been good to me, the few times I ordered from them.

      I purchase probably ~$3k a month in 'normal' stuff for a medium-sized business, and up to $10k for special projects. And I use this for purchsing for myself, which is quite a bit too, hehe.

      If I am ordering a bunch of lower cost items ($100 or so), I immediately go to Newegg.com. Their search functionality is more robust than anywhere else, and their selection and prices are some of the best. And of course they actually treat their customers properly after the sale.

      If it's a higher priced item, I hit up pricegrabber.com and see which of my 'preferred vendors' is the cheapest. That list mostly consists of:

      PCNation.com
      theNerds.net
      techonweb.com
      PCConnection.com

      Two sites I usually hit up also are Provantage.com and ZipZoomFly.com...they don't usually appear in the Pricegrabber results, but often have some things cheap (Provantage is good specifically with laptop hard drives and printer maintenance kits for some reason I have not figured out.)

      lagoom.com is worth checking out too, my Intel Q6600 for my gaming PC was purchased there...at that time, Newegg was $530, they were $485. (Yeah, those prices suck now, early adopter penalty). It arrived very fast and their site and service was quite professional.

      My favorite place for ethernet cables is: www.deepsurplus.com (free Skittles with every order...how can you lose?)

      A/V Cables: monoprice.com

      Also, Amazon.com is usually good for a lot of things.

      --
      As our way of thanking you for your positive contributions to Slashdot, you are eligible to disable Slashdot 2.0.
    29. Re:Multiwave by VGPowerlord · · Score: 5, Funny

      No, MIR refers to parts that have been certified by the Russian space program for use in space station installations.

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    30. Re:Multiwave by Anonymous Coward · · Score: 0

      A cool online discount electronics store that has a good selection of stuff and their prices are really really good.
      http://www.lapantz4less.com/

    31. Re:Multiwave by Anonymous Coward · · Score: 0

      Yeah Monarch had some Linux clue so I felt they deserved my support. They were a great VAR.

    32. Re:Multiwave by VGPowerlord · · Score: 1

      When I was pricing out chips a few months back, an Intel Core 2 Duo 3.0Ghz and an Intel Core 2 Quad 2.4Ghz were about the same price.... 3.0Ghz is only 1.25 times the clock speed of 2.4Ghz.

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    33. Re:Multiwave by pvera · · Score: 1

      I have also been buying from mwave.com for about ten years. Very consistent buying experience, the prices are always good and they don't play games with shipping.

      --
      Pedro
      ----
      The Insomniac Coder
    34. Re:Multiwave by Awptimus+Prime · · Score: 3, Informative

      Yeah, I picked up my last cpu/mobo combo for home at MicroCenter. It wasn't be best deal I ever got, but they did have nice things like OCZ ram in stock and a good selection of popular motherboards for sale.

      I was impressed with their sales people. The lady didn't really have a whole lot to say about my selection except to show me where things were and mention ways to get discounts. It was a lot better than the pseudo-geek babble one has come to expect from places like CompUSA, where I'd be getting a PCI video card to go with my dual core gaming rig if I listen to them, along with $100 worth of extended protection plans if gullible enough to fall for it.

      It was just a single experience, so I don't know if they are trained to spot geeks and not annoy them, or just have good hiring standards. Still, though, it was nice not to be told three-four times about the protection plans.

      On the other hand, I do purchase those extended protection plans on things like laser mice where I know for a fact the contacts on the charger base, and built-in batteries will be hosed long before the plan is up. I'm on my third $70 mouse for the price of one, plus 10 bucks. The lesson there is to make sure any time you get one, you'll have a net gain from it. But I'd recommend steering clear of them on anything like monitors or components. Especially things like hard drives which already have very long manufacturer warranties.

    35. Re:Multiwave by bleh-of-the-huns · · Score: 1

      And heat your house at the same time.....

      --
      I came, I conquered, I coredumped
    36. Re:Multiwave by e40 · · Score: 1

      I used to use mwave, until 3 consecutive computers I purchased from them had problems. These were complete systems that were supposed to be tested, and they were DOA. Never used them again.

      I recently used MagicMicro.com and had a very good experience with them.

    37. Re:Multiwave by Anonymous Coward · · Score: 0

      Your font sux, but advice well put. Zipzoomfly or newegg; always alternate between the 2.

    38. Re:Multiwave by Jah-Wren+Ryel · · Score: 1

      THey do not overclock as easily as the dual cores, for a variety of reasons.

      --
      When information is power, privacy is freedom.
    39. Re:Multiwave by Machtyn · · Score: 1

      Oh, I forgot to mention. Sometimes it is worth it to get a slightly more expensive part at one place so that you are getting all parts from a single company. But don't rule out separating parts from different places. I used newegg for most of my parts, jab-tech.com for fans and cooling, and ChiefValue.com for the powersupply (OCZ700GXSSLI) which was significantly cheaper than newegg at the time... and available.

      Original system as built in Feb 2007:
      Mobo: EVGA 122-CK-NF68-A1
      HDD : Western Digital Caviar SE16 WD5000AAKS 500GB
      CPU : Intel Core 2 Duo E6600 Conroe 2.4GHz
      RAM : CORSAIR XMS2 2GB (2 x 1GB) DDR2 (PC2 6400) TWIN2X2048-6400C4
      Video: BFG nVidia 7900GS
      Audio: Creative Soundblaster X-FI Platinum
      Monitor 1: HannsÂG JW-199DPB Black 19" 5ms
      Monitor 2: Gateway FPD1975W 19" 5ms
      DVD-ROM: LiteOn LTD163D
      DVD+-RW: TDK DVDRW840G
      I've upgraded the video card to an eVGA nVidia 8800GT and am thinking of slapping 2GB more in the memory. When I put this thing together I kept three things in mind: speed, ambient sound (no loud fans, hdd, etc), and price.

    40. Re:Multiwave by Anonymous Coward · · Score: 0

      Under the law, he is required to self report and PAY the tax on items purchased this way.

      So yes, it is illegal in this context.

      Not that many people don't do exactly the same.

    41. Re:Multiwave by xonar · · Score: 1

      Even so, you can still set applications' affinity to whichever core you see fit. Running one resource intensive app on one, and another resource intensive app on the other and so on.

      (ex. In the game "Thief 3: Deadly Shadows" if you have a multi-core system, you have to set both t3.exe and T3Main.exe to run on only one core (the same core). Otherwise the game starts looping the intro video.)

    42. Re:Multiwave by Anonymous Coward · · Score: 0

      How did this get modded informative, and not off topic? This isn't what he asked about. Stop trying to fucking pat yourself on the back for being so smart. I not impressed. We've all built rigs before. There is always one dork in the room dying for everyone to know just how smart they think they are.

    43. Re:Multiwave by cojsl · · Score: 1

      + for Mwave. Been buying from them for 5+ years. I've placed 30+ orders so far this year, 50+ last year- I order roughly weekly for items that are more expensive at Ingram, Tech Data, etc. Fast shipping, great order completion, good service on the very small number of RMAs and returns I've had to do.

    44. Re:Multiwave by fwr · · Score: 1

      I've been buying from Mwave for years also, and they have screwed up my order once. That is the reason I'll continue to buy from them. Not that they screwed up the order, but in the way they handled it. Basically, I was buying a bare-bones system for my son, and I purchased a system that in the description said it had full PCI slots, whereas it was actually one of those half-height systems where full-height cards would not fit. I realize that they say they are not responsible for what the descriptions of the items say, as they take them from the manufacturer's, but they took the wrong description and falsely labeled the item, which I'm convinced was an honest mistake. Once the situation was explained they were more than glad to accept the first system back with no restocking fee, and ship me another unit with a regular full-height case and charge me the $5 different between the systems. You'll hear stories on here about other vendors where the customer service is not so great. At mwave at least, I've been satisfied.

    45. Re:Multiwave by Austerity+Empowers · · Score: 1

      If tax avoidance was illegal, there would be a lot more out there.

    46. Re:Multiwave by Skye16 · · Score: 1

      I'm confused. If you're upgrading your computer, but aren't upgrading your motherboard and cpu, what exactly are you upgrading?

      Aside from the video card, those are the two that date the fastest. As long as there isn't a major RAM shift, you're fine. CPU sockets change more frequently than RAM does, so you're usually stuck buying a new one every other time you upgrade your CPU.

      Granted, your video card (for a gamer) gets swapped out about once a year or so (or, if you are really hardcore and have a disposable income, about every six months).

      For now, Quad Core is not exactly the way to go with video games. Give it 6 months or a year or maybe even a year and a half, depending on what games you want to play and when they come out.

      Me? There's not a single game out that I play that takes advantage of single core. I generally only leave my IM client running in the background, and certainly nothing that can't sleep for extended periods of time while I'm not doing anything on it, so anything more than dual core is the epitome of silly. Not only would my processor be slower in games, but I wouldn't use the other cores I even had, so that's kinda "teh sux".

      Obviously, that's just how *I* use my computer. Your results may vary.

    47. Re:Multiwave by hairyfeet · · Score: 1

      Techforless,Partspc,and NewBiiz. Between those three you ought to have plenty of choices to build your new box. Have fun!

      --
      ACs don't waste your time replying, your posts are never seen by me.
    48. Re:Multiwave by Anonymous Coward · · Score: 0

      A small point:

      Do not buy a power supply integrated with a case. Spend the money and get a good PSU . It will save you time and money in the long run. A good UPS is also a wise investment (and generally an expensive one as well). You want to build the system to last as long as possible.

      I don't really know why you thought it was necessary to post all that, as well. You're not giving any detailed reasoning for your choices, you're not telling us anything new or useful, you are recommending things that are probably not a good idea (see another poster on quad core vs dual core), and you are not answering the original question that was asked. Next time maybe just link a good article.

    49. Re:Multiwave by ScottFree2600 · · Score: 2, Informative

      MicroCenter is one of my two favorite local brick and mortar places. The service is very good and deals can be had. It's not the noisy, chaotic sleezefest that is Fry's. While Fry's has deals (loss leaders), you must beware of "repacked returns", often missing parts. I bought a router the other day and found it reflashed with a broken version of WRT! Somebody flashed it then returned it! Service at Fry's is generally awful unless you speak another language. Fry's is not a favorite, but sometimes can't be avoided. We also have Central Computers, a very well run operation that is open every day (I always seem to be building/repairing PC's on Sunday for some reason.) I've been buying some online from Newegg and buy.com, both with good results.

    50. Re:Multiwave by Jorophose · · Score: 1

      Make sure to get a quality power supply.

      Zalman, SeaSonic, and anything made with CWT parts are the best. For gamers, go for a Corsair power supply; made by SeaSonic and/or CWT, most have Japanese so you know you're getting the best, and they have a single 12V rail for stability.

      450W should be fine unless you've got 12 hard drives and dual GTX280 in SLI and one of the Pentium Ds... which you shouldn't.

      Look for plenty of certifications, too. Weight doesn't mean much anymore.

    51. Re:Multiwave by Firefalcon · · Score: 1

      Must... Not... Laugh...

      Sides they are hurtink, ouch!!! [/Pitr impression]

    52. Re:Multiwave by SkyDude · · Score: 1

      NCIX.com

      I don't know how they are for US shipments (as they are based in Canada local to me). They are great. Vendors reps from places like OCZ hang out on their forums.

      Perhaps they are a good reseller, but hear my experience. On my notebook PC, each day a pop-under browser (FF) window appears for NCIX. I've scanned the machine with every known spyware application and can't find anything, yet the pop-under continues. Even when I blocked the domain through OpenDNS, it continued to appear, so now I have added NCIX.Com to my hosts file(ncix.com->127.0.0.1) and while the window appears, it doesn't resolve. There is an affiliate ID attached to the URL when the window opens. Maybe I'll let them know someday, or maybe I'll just reformat and reinstall XP (it's time, over four years now) but I'm unlikely to ever do business with them.

      Anyone has any constructive thoughts about this, please post 'em.

      --
      == First cross river, then insult alligator.
    53. Re:Multiwave by Toonol · · Score: 2, Informative

      Under the law, he is required to self report and PAY the tax on items purchased this way.

      So yes, it is illegal in this context.


      The more pertinent questions: Are avoiding taxes in this fashion (a) practical and (b) moral?

      The answer is probably yes, to both.

    54. Re:Multiwave by Toonol · · Score: 1

      Correct. This is my strategy. On the rare occasion an honest company actually gives you a refund, treat it as found money.

    55. Re:Multiwave by Firehed · · Score: 1, Interesting

      No, rebates rock. The process for actually getting your money out of them tends to suck. I've gotta give Apple some credit on that one - just hit their website, type in some number at the bottom of the receipt and where you want the check mailed, and I had the checks within a week. No stamps, no cutting boxes, etc. More companies need to start doing that.

      --
      How are sites slashdotted when nobody reads TFAs?
    56. Re:Multiwave by Firehed · · Score: 1

      That's great if the machine is used for NOTHING but gaming. If you get the right apps, you'll peg an 8-core system (and I do this frequently with Handbrake on my Mac Pro). With browsers and whatnot often going on the fritz, I'd feel better knowing they'll only kill a quarter (or an eighth) of my system resources rather than half - especially if you're like the rest of the world in not closing your browser while gaming.

      --
      How are sites slashdotted when nobody reads TFAs?
    57. Re:Multiwave by hedwards · · Score: 1

      Some outfits are like that, but most of them do fulfill their obligations assuming that you do. Any additional profit they make from it is usually because people didn't bother or forget to send them in. There was one which I always had to call to get my rebate from, but they did give it to me.

      Personally, I really appreciate the way that BestBuy handles their rebates, I file it electronically, wait for a month and they process and ship the check. And in the mean time I can check the status of it when I want to.

      The problem though, is that MIRs are really the only way for manufacturers to lower their price on a product after they've sold it to the retailer. Without the rebates they would have to wait for the next shipment to do so. And it also insures that the consumer gets the reduction instead of the retailer.

      The far bigger problem is filling out the paperwork incorrectly, incompletely or not at all. Sometimes it gets lost in the mail. Only a minority of companies are going to try to get away with fraudulent MIR offers.

    58. Re:Multiwave by hedwards · · Score: 1

      That depends, if you just like to have a couple of dozen applications open, and only 2 are active you're not going to get much advantage from the extra couple of cores.

      The formula there is a bit misleading because it's more like "Operating system + 2 active apps at a time." And inactive apps make very little impact on the processor, most of their impact is on ram and swap.

      I can recompile things from source and run quite a few programs without having issues, and I'm just dealing with a relatively cheap dual core. AMD Athlon 64bit x2 5000+ BE, to be more specific, and most of the time it's clocked down to 1ghz, because I don't usually need the extra power.

    59. Re:Multiwave by Aereus · · Score: 1

      There really isn't a lot of cost or performance savings with choosing a Dual core instead of Quad core atm as long as you are willing to overclock a bit. The recent Core2Quads have a very good overclocking record right now. They can be ran at 3.0ghz stable on stock cooling, and with more aggressive cooling people have been running them stable as high as 3.4ghz. The E8500 is $190 for 3.16ghz atm for Dual cores. The current bottleneck IMHO tends to be more from video card and ram/bus speeds than your CPU. You really can go quite a number of years nowadays just with a video card upgrade if you have a multi-core system. (Running a 3 year old AMD X2 system that is still very good at gaming with just a video card upgrade)

    60. Re:Multiwave by hedwards · · Score: 1

      Depending upon the situation, either the 3.0Ghz or the 2.4Ghz is going to be faster. A quad core will do a lot more simultaneously than the dual core will, but it won't do any one of those things faster than the dual core would.

      It's a no brainer for people that do things like 3d imaging or other things which are so easily turned into a multithreaded app, but for people that are doing things which require for only 1 or 2 threads to be used for some reason, the dual core is going to beat the quad core most of the time.

    61. Re:Multiwave by Arthur+B. · · Score: 1

      Yes.

      Illegal != bad though.

      --
      \u262D = \u5350
    62. Re:Multiwave by Compuser · · Score: 1

      Mwave, newegg, zipzoomfly, ewiz, and my local frys if they have a good sale. Typically, in my experience, newegg and ewiz have the best prices and fast shipping.

    63. Re:Multiwave by Anonymous Coward · · Score: 0

      I've been buying barebone systems and motherboard/cpu combos from mwave for 9 or 10 years and never had a problem, turned on to them by a coworker who's done the same. They offer a test/assemble option for $20 or so, which is nice to verify the hardware is at least working when it leaves and saves some time with the setup. Work uses mostly Apple systems, but they still buy the occasional PC, case, or motherboard and it almost always comes from mwave.

    64. Re:Multiwave by mazarin5 · · Score: 1

      I'll second that. Usually I go down the list:

      1. newegg
      2. zipzoomfly
      3. tigerdirect
      4. have the local retailer (Stone Computers) order it
      5. eBay
      --
      Fnord.
    65. Re:Multiwave by NeverVotedBush · · Score: 1

      Um, I do believe it actually is illegal. It's just not discovered, tracked, or prosecuted all that much.

      BTW, my vote is for NewEgg. I've had nothing but great service and when there have been problems, prompt handing of them. The problems have been few and far between though.

    66. Re:Multiwave by Anonymous Coward · · Score: 0

      Made and updated many systems thru mwave.... never had any problem.. http://www.mwave.com/mwave/index.hmx?

      mrdata

    67. Re:Multiwave by Anonymous Coward · · Score: 0

      Same here. I've used both Mwave and Newegg and both are good merchants in terms of prices and services.

    68. Re:Multiwave by Anonymous Coward · · Score: 0

      I live in tn, and also order from zipzoomfly.com, and I have been for a really long time. Even before they was called zipzoomfly. I think they had google in the name and google made them change.
      I liked them better when they had free 2 day shipping on all their items just about, but they have yet to mess up and order and in the past 8 years I've spent roughly 6k there.

    69. Re:Multiwave by mikael_j · · Score: 1

      Well, "inactive" depends on what you mean, there are plenty of applications that use the processor while running without user interaction so in that sense they wouldn't be inactive.

      Right now I have four GUI apps running that are minimized or on other virtual desktops that are all using more than 10% of one core each (or 5% of total "capacity") essentially draining 20% of the available processing power of my desktop machine, or 40% of a single core if I restricted them to one core.

      And this is not a lot for me, normally I have more apps running on my desktop and this is also why, for me, it would be nice to have a couple of extra cores, to make sure that if one of these apps decides to go nuts for a few seconds it won't affect other things. Also, there's multithreaded rendering which speeds things up a lot when dealing with hi-res renders (using Mental Ray or another renderer that allows you to set the number of threads to use).

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    70. Re:Multiwave by Bit_Captain · · Score: 1

      Funny you should mention the font. I didn't choose it, and thought it looked that way to show me it was my post. I hate it too. I looks to be "code mode" or something.

      -bc

    71. Re:Multiwave by gemada · · Score: 2, Funny

      MIR means parts that have fallen off of a Russian space station, survived reentry and have been "refurbished" for retail sales.

    72. Re:Multiwave by kklein · · Score: 1

      I am so happy this is the first posting up.

      I have bought almost exclusively from Mwave for over 10 years as well, and they never cease to impress me with their fantastic service and support. They don't have the selection of NewEgg (my second-favorite), but their prices are reasonable, their service fast, and they handle returns and even building support (for when things don't go as smoothly as they should).

      I've been relying on their mobo/CPU/RAM bundles for system building for years. They'll also put the parts together and bench them to make sure they all work and all work together before you get it, or they'll just ship them put together. I think this costs like $5.

      It's not like you can't just slap the stuff together yourself, it's just kinda nice when you're doing a new system build to know for sure that the mobo, CPU, and RAM are all known-good, so if you have any issues along the way, you can safely assume it's not them. It's also nice for novice builders who are uncomfortable putting the expensive parts together.

      Highly, highly recommend.

    73. Re:Multiwave by Otter · · Score: 1

      MicroCenter is one of my two favorite local brick and mortar places. The service is very good and deals can be had. It's not the noisy, chaotic sleezefest that is Fry's.

      My one grievance with MicroCenter is that their advertised "specials" are usually shameless bait-and-switches. Other than that, though, I agree.

    74. Re:Multiwave by Anonymous Coward · · Score: 0

      I agree, Mwave.com has been reliable. They don't have the absolute lowest prices all the time, but at least you don't have to worry about scammers like TigerDirect (also compusa.com now owned by TD).

      Some of the good merchants off the top of my head: mwave.com, zipzoomfly.com, newegg.com (which you ruled out), chiefvalue.com (at one point looked like a carbon copy of newegg), buy.com (some ppl seem to not like them, but I've always received good service).

    75. Re:Multiwave by sYkSh0n3 · · Score: 1

      Use to be googlegear. I've been using them exclusively for a long time. I'm not really sure about their staff, or how easy it is to return something, because I've never actually spoken to anyone there. I order something, I get it in three days, it works. I started using them because their free 2 day shipping made them cheaper than newegg at the time, and i've stuck with them because I've never had a problem. I'm sure at some point in the future, I'll have to talk to a live person there, and if I have a problem, i'll probably go to newegg or try mwave. I've not had any experience with the latter. But for now, ZZF has taken really good care of me (even got my MIR's with no problem).

      As for tigerdirect, I've had a couple problems (both times i ordered from them), and I've heard of many more. But when they shipped my boss an empty box instead of ram, they gladly sent him another stick with no argument. So their service seems to be alright.

    76. Re:Multiwave by Molochi · · Score: 1

      His boss (I think he was the owner) was worse. That was the most unhappy place I've ever walked into. Made Microcenter feel like Disneyland.

      --
      "The Adobe Updater must update itself before it can check for updates. Would you like to update the Adobe Updater now?"
    77. Re:Multiwave by Anonymous Coward · · Score: 0

      WOW runs great on a single core A64 or P4 with an AGP GF6800GT. What's the advantage of SMP and SLI with it?

    78. Re:Multiwave by anti-human+1 · · Score: 1

      "...and they have a single 12V rail for stability."

      Is there a reason for this besides having fewer parts to go bad? I've typically put HDs and optical drives on one rail, system on the other, depending on amperage rating.

      I'm only asking because I've never heard that one before, but I tend to buy middle of the road (not cheap, not expensive) parts to begin with.

    79. Re:Multiwave by Anonymous Coward · · Score: 0

      This informative post has given me everything I need to know about PSUs. Similar posts have taught me,

      Make sure you get aluminum cases so your systems run cool.

      You need 4GB of RAM to run a Vista Aero desktop.

      Brand loyalty is rewarded with unwavering quality.

    80. Re:Multiwave by arh9623 · · Score: 1

      the microcenter in denver's return/closeout section FTW

    81. Re:Multiwave by Jarik_Tentsu · · Score: 1

      I dunno how it is in America, but in Australia, apart from going for no-brand Taiwanese graphics cards off ebay, it's always been cheaper just to go down to the local cheap computer stores (always manned by Asians). The most popular in Melbourne probably being MSY (which is like...a tiny store which every geek in the Eastern Suburbs goes to =P).

    82. Re:Multiwave by quantumphaze · · Score: 1

      MSY has some of the best prices in Melbourne. One thing to mention is that their store model is not for noobs. It's a little different to most other mainstream stores in that you have to know what you want to buy before you go in.
      The whole store isn't open up for you to browse the shelves. They have about 4 sales guys at the front bench where you queue up to order your stuff from and they go and grab it from the shelves in the back for you.

      I know a couple other stores have a similar setup but do any stores in the US have this setup?

    83. Re:Multiwave by Jarik_Tentsu · · Score: 1

      Fair enough.

      But if you're ordering stuff online (which is what I was comparing it to), wouldn't that kinda be similar? I mean, you decide what you want to buy first, then you order. That's the kinda thing you do at MSY too. You plan online, then order. Surely US must have an MSY model somewhere...

      That being said, when I was in US they had something so much cooler. I was in San Jose and got to visit one of the Fry's Electronics Computer Superstores. *drool*. A superstore on the Bunnings Warehouse magnitude, except aimed at people like us - stock for every single possible model out there, at decent prices too!

      ~Jarik

    84. Re:Multiwave by joedoc · · Score: 1

      I was working for the Navy in 1999 during the leadup to the Y2K fiasco. Like most other organizations, mine was freaking out over the possibility of half of their old 486 and early Pentium desktops screwing the pooch. One guy up the chain (my counterpart that the next highest command) literally forced us to spend about a grand on these useless clock-correction cards, half of which didn't work in many of the machines we had.

      I went to the command CO and suggested simply upgrading the existing boxes with new motherboards, RAM and hard disks, which for about $300 could extend the life of the machines another year or so (we were NOT getting any money for new machines anytime soon).

      Having worked with Mwave for personal needs and onesy-twosy items at the job, I called them and asked what they could do. They eventually put together about 40 kits with MBs, RAM and hard disk, shipped to us in Florida from California in two days, followed up with a call to make sure we were satisfied, and gave us a great price to boot. Of all the "kits," we had one issue, a single dead motherboard, which they immediately replaced and overnight shipped before we returned the bad on.

      This was nine years ago. That they are still going strong and earning praises from the geeks in here says something about them.

      Strongly recommended.

      --
      Joe Dougherty, Florida, USA
      The words I thought I brought, I left behind. So, never mind.
    85. Re:Multiwave by sumdumass · · Score: 1

      Actually, I would think the question to ask might be more along the lines of What happens if he gets caught?

      Practical and moral are abstract relative terms. Practical meaning can I do it and moral meaning should I do it. Well, I know a lot of people who would steal from their mom if they she wouldn't find out. We have long left the real of absolute morals and are now entrenched into moral relativism. The if or how I can get caught question is a question that imposed a possible penalty.

      Now, as for if I can get caught, well, people buying Tobacco from Indian reservations to avoid the tax online did get caught and in some cases were stuck with not only a hefty tax bill due, but penalties and interest when they couldn't pay them off in the allotted times. Then there was the credit card income reporting bill where all credit card companies were supposed to report the amount of money and who the credit card funds went to so the IRS could track online merchants who were cheating on their taxes. I'm not sure whatever happened to that but there would be a record of a transaction and it wouldn't surprise me if the states didn't weasel some way into checking for sales tax bill if it ever made it into law. (again, I'm not sure it did become law but as a future reference to watch out for)

      In Ohio, your supposed to report the zip code of out of area customers so the state can assign taxes collected from major purchases to the proper counties of the residence. It sucks and makes it a bitch but there is one more avenue of How can I get caught. Suppose the vendor just reports everything when reporting their sales tax info and the state of ohio decides to forward out of state information to the respective states? I'm not sure they would do that but I wouldn't be surprise if it happens under the hopes of getting sales tax from purchases in other states. I know when I was looking into software to report this, it initially didn't cut anything out, it sent all the information you have on the transaction. We have since then rolled our own software using a state for for reporting which only traps the zip code and total bill plus tax collected.

      This is a big problem with excessive taxes. I would consider 9.5% excessive and I would caution people who are worried about something like that to pay close attention to who they are voting for in the future.

      Personally, if a 10% tax is going to break a build, the person should just squeeze an extra year out of the old system because he obviously isn't making enough to buy what he wants. I know $100 on a $1000 build is a lot of money, But seriously, if you can't afford it, then take some time to save it up. You will find your probably going to be getting better stuff in the long run and that you won't have to worry that some state who already has too high of a tax bill, will come after you for what amounts to peanuts in comparison to your income. Some thing I always find odd is when someone gets busted for speeding or something that they perceive as everybody else does it too. I know speeding isn't the same as tax evasion even if the term is over used in this context of evading the state sales tax, but their always shocked that they are the ones who got caught and punished for it. Just like speeding, if that is a risk your willing to accept, then take it. If not, go the legit route. It would suck to have to choose between filling up with gasoline to get to and from work, putting food on the table, and paying a tax bill that you attempted to avoid or else risking penalties and interest and possible other problems like maybe jail time and so one.

    86. Re:Multiwave by sumdumass · · Score: 1

      I have had so many problems with MIRs that I actually walk past them not. I'm actually turned off buy any product claiming an MIR on the box or in the sale price. Especially when it is a stores MIR and not the manufacturers, Best but sent me a gift card for my rebate and wouldn't exchange it for cash, $50 off isn't $50 cheaper if I have to spend it in their store or let is expire.

      Most of this is from best buy and their mail in scams. I have to cut the upc off a box once and they lost the rebate, told me the only way to get it was to mail in the UPC from the box. Talk about a catch 22, then to make things worse, I attempted to return an item, one was defective, they wouldn't accept it because I cut the UPC label off the box.

      The only way I will do a rebate now is if it is an in store rebate. If the store wants to give me instant credit and piss around with the paper work and the hassle of not getting the rebate, good for them. If not, piss on them. BTW, instant rebates at the time of purchase is the other way of lowering the prices. If the store can go through the hassle of programing the registers to print out a receipt specifically for the MIR, they can go through the hassle of programing the price points while the rebate is active and file for it themselves. But claiming a product is cheaper because of a MIR is a scam. It costs a certain price to get it out the door and that is the price regardless of any mail in scams.

    87. Re:Multiwave by ncc74656 · · Score: 1

      Don't get quad core yet. Spend the same money on a dual core that has 1.5 times the clock speed (unless you're rolling in the dough). Why? Because very, very few games a written with multiple cores in mind as of yet.

      Not everybody wastes time on games. For those who do real work with their computers, a quad-core processor can make plenty of sense. I'm dropping off a machine at a customer site this afternoon that will hook into a casino DVR system. It'll transcode video recorded from a security camera to DVD-compatible MPEG-2 at over 100 fps. It'd be difficult (probably impossible) to do that with a dual-core system, but the Core 2 Extreme QX9650 can do that (and it's not even the fastest speed grade available).

      (Source video is MPEG-2 recorded at 640x480 with a CX23416-based hardware encoder...don't ask me why it wasn't recorded at 720x480 to begin with; I didn't design the system. The transcoding step is needed to scale the video to 720x480 to make it DVD-compatible; this is done with mencoder with the multithreading options enabled.)

      --
      20 January 2017: the End of an Error.
  2. As John Glenn said... by ottawaguy · · Score: 5, Funny

    "Oh, my God. I'm sitting on a pile of low bids!"

  3. Local Store? by amdpox · · Score: 2, Interesting

    I'm not sure about the US, but I know that here the best prices (and often good service) are to be had at small, privately-run places... you'd have to look around and find one with decent prices that don't seem dodgy, but if there's one near by, you can just walk in and buy the parts rather than waiting for the shipment to arrive.

    1. Re:Local Store? by pipatron · · Score: 1

      I don't know where "here" is, but I think they have some crazy thing in the US that you don't have to pay sales tax for things ordered online from another state. I've never heard of anything like that in any other country, and just judging from that, a local place would have at least 10% higher prices in the US.

      --
      c++; /* this makes c bigger but returns the old value */
    2. Re:Local Store? by Richard+Steiner · · Score: 1

      Sales tax in the US is generally far less than 10%. In Minnesota it was generally 6%, and here in Georgia (Cobb County) it's also 6%.

      --
      Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
      The Theorem Theorem: If If, Then Then.
    3. Re:Local Store? by tweak13 · · Score: 5, Informative

      Here's how it works. In the US there is no federal sales tax. Sales tax is set and collected by the individual states themselves, and possibly some additional local tax on top of that. That results in a problem when you order online across state lines. Do you pay tax in the state the warehouse is in, in the state the customer is in, maybe both? The answer is, if the company you're ordering from is in your home state, they can collect tax. If the company you're ordering from is out of state, they don't charge tax, and you are supposed to declare that purchase on your tax return and pay a "use tax."

      Of course nobody actually does that and most states don't get any of that use tax because people are effectively cheating on their taxes. Some states are getting more riled up about collecting tax than others, but most just don't care. Personally I think the government gets more than enough of my money anyway.

    4. Re:Local Store? by mr_matticus · · Score: 2, Informative

      Sales tax here ranges from 0% to ~10% (though certain items are subject to higher taxes, like hotels in D.C.), varying based on the location (not only different states, but different cities may have different sales tax rates), and sometimes based on the type of purchase (in some places, things like restaurant meals are taxed at a higher rate than retail/sundry purchases). The burden for collection is on the merchant in states where they have a business presence (office, warehouse, retail location).

      Everywhere else, the buyer is legally obligated to report the purchase on their income taxes and to pay the proper amount at that time. Many people don't pay the use tax, and the economic incentive in terms of greater commercial activity generally makes up for that lost tax revenue elsewhere, so the tax code hasn't been changed to eliminate the rampant cheating.

    5. Re:Local Store? by Grant_Watson · · Score: 1

      If the company you're ordering from is out of state, they don't charge tax, and you are supposed to declare that purchase on your tax return and pay a "use tax."

      I'm an Oregonian, so I don't have to worry about such things, but I always wondered how use tax passed constitutional muster. It is plainly an interstate sales tax; if it were otherwise they'd charge it on sales-taxed items too. So why do the courts let them get away with it?

    6. Re:Local Store? by mr_matticus · · Score: 2, Informative

      It is plainly an interstate sales tax

      It's not, because it's not discriminatory against interstate commerce; it is an equalizer--all purchases are taxed, regardless of origin. It neither favors the home state nor disfavors the foreign state. Simultaneously, failure to do so significantly burdens local producers and merchants, who cannot compete because of the externality of the sales tax. This is of course creates a legitimate state interest in leveling the playing field.

      if it were otherwise they'd charge it on sales-taxed items too

      They do. It's called the sales tax.

      So why do the courts let them get away with it?

      Because it violates neither the law nor the spirit of the Commerce Clause, and more specifically, the Dormant Commerce Clause.

    7. Re:Local Store? by Anonymous Coward · · Score: 0

      It is plainly an interstate sales tax; if it were otherwise they'd charge it on sales-taxed items too.

      They do charge it on sales-taxed items. It's called, "sales tax." It's the same exact tax, it's merely a question of who remits the money to the state.

      Use tax applies whenever you make a purchase on which sales tax is not withheld by the vendor. Indian reservations, crack dealers, whatever.

      It's a tax on buying goods within the state. There's no interstate element to it, because the tax is paid by the purchaser, whose experience of purchasing is within the state.

      Of course, New York's new version probably is unconstitutional. And aggravating. Did I mention aggravating?

    8. Re:Local Store? by MooUK · · Score: 1

      I'd assume it's very simple - you must pay the sales tax on everything you buy. If they're in your state, the vendor will deal with it for you, otherwise it's your job.

    9. Re:Local Store? by bsDaemon · · Score: 1

      Whether they changed it or not, do you know a single person that'd actually take it upon themselves to fork over sales tax on their own at this point?

      I sure as hell wouldn't, and I don't know anyone who would. Then again, as Hitler said, "This generation is lost to us," and so he, like every other politician, went for the children.

      Stupid children, always ruining a good time...

    10. Re:Local Store? by Grant_Watson · · Score: 2, Insightful

      It neither favors the home state nor disfavors the foreign state. Simultaneously, failure to do so significantly burdens local producers and merchants, who cannot compete because of the externality of the sales tax. This is of course creates a legitimate state interest in leveling the playing field.

      I didn't say it was bad as a matter of policy-- though it would seem to bring about a fair amount of double-taxation, which is in the interest of the state imposing the use tax in any case.

      Because it violates neither the law nor the spirit of the Commerce Clause, and more specifically, the Dormant Commerce Clause.

      I'm not familiar with the jurisprudence here-- if I were, I wouldn't be asking-- but it was the reasoning behind this statement I really wanted. How not?

      U.S. Constitution, Article I, Section 10

      ...No state shall, without the consent of the Congress, lay any imposts or duties on imports or exports, except what may be absolutely necessary for executing it's inspection laws: and the net produce of all duties and imposts, laid by any state on imports or exports, shall be for the use of the treasury of the United States; and all such laws shall be subject to the revision and control of the Congress....

      Or does that only apply to international trade?

    11. Re:Local Store? by evilviper · · Score: 1, Interesting

      It's not, because it's not discriminatory against interstate commerce; it is an equalizer--all purchases are taxed, regardless of origin.

      Discrimination hasn't got a thing to do with it.

      My state has no authority to tell me what I, nor my representatives, can do, while acting in another state. They can't charge me with crimes I may commit while out of state, and they certainly can't collect taxes, based on a purchase I made in another state. Either is quite obviously illegal on the face of it.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    12. Re:Local Store? by evilviper · · Score: 2, Insightful

      I think they have some crazy thing in the US that you don't have to pay sales tax for things ordered online from another state. I've never heard of anything like that in any other country,

      Indeed. But no doubt you HAVE heard of it, when ordering a product from another country. US states are largely sovereign, and so far, the federal government has chosen not to levy a tax on interstate commerce.

      If you find that "crazy", it's because you really don't understand the US. Most individual US states are, by themselves, geographically larger than most countries around the world. At the time, centralized control over such a diverse area wouldn't have even been technologically possible... A similar case to Russia, more than a century ago.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    13. Re:Local Store? by pipatron · · Score: 4, Informative

      But no doubt you HAVE heard of it, when ordering a product from another country.

      Indeed I have. However, in Sweden, when I order things from "overseas", I still have to pay the Swedish sales tax on the imported goods. A lot of people forget this when they order things from the US. Everything looks much cheaper when you browse an american webstore, because we have a whooping 25% sales tax added to everything. There are of course a few nice companies that will write "gift" with a value of $0 on the customs declaration, but that's not really how it's supposed to work.

      The fact that you are supposed to pay your own state sales tax even in the US make everything make sense to me though, and I completely understand that people are cheating with this and doesn't pay. Personally I'm a socialist and support our high taxes in Sweden, but I make sure to never miss out an opportunity to withhold as much taxes I can get away with.. Has more to do with personal greed than with any political ideology. :)

      --
      c++; /* this makes c bigger but returns the old value */
    14. Re:Local Store? by Ironsides · · Score: 2, Informative

      The way the use tax passes constitutional muster is for two reasons.
      1) When the package travels to you, it is still using the state roads and other things to get to you. This needs to be paid for.
      2) The use tax is the same as the state sales tax. At least, everywhere I've been it has. If it were more, then there would be a problem.

      --
      Fly me to the moon Let me sing among those stars Let me see what spring is like On jupiter and mars
    15. Re:Local Store? by eggy78 · · Score: 1

      I live in a relatively rural area, so it's hard to say what it's like in big cities, but I know of no physical shop within 180 miles (The only major city being St. Louis) that sells computer parts and has better prices than typical online retailers. Virtually all of them have at least 30% higher base prices for similar items, and the fairest prices on the best parts tend to be at big-box stores like Best Buy. Mom & Pop operations have prices almost twice that of online sellers for a similar, albeit lower-quality item. It is absolutely ridiculous. That is a sad, sad state of affairs that makes online retailers much more attractive, plus, in my case, it eliminates several hours of driving. As far as customer service, I've rarely met someone who was both knowledgeable and helpful, so that a lack of interaction in online ordering can be a positive experience. Of course, this doesn't include sales tax, which is about 8% here. Wonder if I can get modded +5 bitter?

    16. Re:Local Store? by Chaos+Incarnate · · Score: 1

      Different names, different taxes. Sorry, try again.

      --
      Benford's Corollary to Clarke's Law: "Any technology distinguishable from magic is insufficiently advanced."
    17. Re:Local Store? by friedman101 · · Score: 5, Insightful

      Personally I'm a socialist and support our high taxes in Sweden, but I make sure to never miss out an opportunity to withhold as much taxes I can get away with.. Has more to do with personal greed than with any political ideology

      I think this is a pretty good summary of why absolute socialism (not what you have in sweden) doesn't work

    18. Re:Local Store? by meringuoid · · Score: 5, Insightful
      Personally I'm a socialist and support our high taxes in Sweden, but I make sure to never miss out an opportunity to withhold as much taxes I can get away with.. Has more to do with personal greed than with any political ideology. :)

      And here we have the triumph of the capitalists in microcosm. If even those who call themselves Socialists will lie and cheat to avoid contributing to the common good, what hope then for Socialism?

      Regarding the definition of 'overseas' for import purposes, by the way: the EU is a single market. Tax is not payable on anything you buy from another EU state, provided it is for your own use rather than for commercial resale. For some reason the British customs think there is still something called a 'personal allowance' which limits how much you can import, but this is not in fact the case; good luck convincing the bloke in Dover that your Transit van full of fags from Calais is entirely for your own use, though.

      --
      Real Daleks don't climb stairs - they level the building.
    19. Re:Local Store? by pbhj · · Score: 1

      I'm not familiar with the jurisprudence here-- if I were, I wouldn't be asking-- but it was the reasoning behind this statement I really wanted. How not?

      U.S. Constitution, Article I, Section 10

      ...No state shall, without the consent of the Congress, lay any imposts or duties on imports or exports, except what may be absolutely necessary for executing it's inspection laws: and the net produce of all duties and imposts, laid by any state on imports or exports, shall be for the use of the treasury of the United States; and all such laws shall be subject to the revision and control of the Congress....

      Or does that only apply to international trade?

      I don't know how it applies but it's a lame bit of legislation. It says that the states can independently raise a tax to pay for the administration of imports and exports (presumably interstate) which seems fair. [Other duties/taxes presumably have to be congress approved]. Then it says that the money raised has to go to the treasury and that the independently made tax law is then subject to being revised by congress? So the state can't actually use the tax money for the purpose it was raised?? Weird. Why even bother allowing the individual states to independently raise this tax?

      I'm guessing somewhere along the way it makes some congressmen a huge pile of money.

    20. Re:Local Store? by bendodge · · Score: 1

      Somebody mod the parent up.

      --
      The government can't save you.
    21. Re:Local Store? by russotto · · Score: 0

      I'd assume it's very simple - you must pay the sales tax on everything you buy. If they're in your state, the vendor will deal with it for you, otherwise it's your job.

      It's not that simple. State governments cannot tax sales outside their state. They cannot tax imports into their state (in general). So they made up this dodge called a "use tax"; they're supposedly not taxing the import of the item, but the fact of it being used or stored within the state. This use tax is "coincidentally" the same as the state sales tax, and you're allowed to deduct any sales tax paid (either in your state or in another state) from the use tax.

      Some of us see this as an obvious end run around the constitutional prohibition against taxing imports, but the courts are willing to allow it.

    22. Re:Local Store? by Chr0me · · Score: 1

      Personally I'm a socialist and support our high taxes in Sweden, but I make sure to never miss out an opportunity to withhold as much taxes I can get away with.. Has more to do with personal greed than with any political ideology. :)

      To paraphrase Homer:
      sure, IN theeoory, in theory socialism works ...

    23. Re:Local Store? by jabithew · · Score: 1

      Interesting, I had guessed as much but hadn't had it spelled out. Seems a bit of a lunatic way to run it to me, why doesn't a state have an exemption in its state sales tax so as not to undermine local business? After all, surely a firm should relocate to somewhere with a low population (e.g. Wyoming) and avoid places like California or New York like the plague, as this would maximise its target tax-free* market?

      *de facto, not de jure.

      --
      All intents and purposes. Not intensive purposes.
    24. Re:Local Store? by Falstius · · Score: 1

      I did once, the year I bought this computer. It was also the first time I'd had to fill out state tax returns after the 'use' tax was put in effect (I'd been living overseas a few years). So now you know there is someone. I haven't done it recently since I'd only spent a paltry sum online and there is a lower limit.

    25. Re:Local Store? by Raenex · · Score: 1

      Some of us see this as an obvious end run around the constitutional prohibition against taxing imports, but the courts are willing to allow it.

      I agree, but then the Constitution was written before highways, the Internet, and UPS. The spirit of the law was to prevent stuff like charging double for out-of-state goods. Something like avoiding sales tax wouldn't have been a consideration, since most people would be buying from their local merchant, even if the goods were from out of state.

      I'd rather see an amendment to the Constitution than this bogus "use tax" crap.

    26. Re:Local Store? by GXTi · · Score: 2, Interesting

      1) When the package travels to you, it is still using the state roads and other things to get to you. This needs to be paid for.

      The shipping company already pays a gas tax for the trucks, regardless of whether sales tax was involved or not.

    27. Re:Local Store? by Anonymous Coward · · Score: 0

      Since this is from the US Constitution, adopted before there were congressmen, I doubt any made a lot of money off it.

      However, when you consider that the primary source of revenue for the federal government back in the day (ie ~1800) was import/export taxes, (there was no income tax until that was allowed in a constitutional amendment) this actually makes a lot of sense.

    28. Re:Local Store? by loshwomp · · Score: 1

      Personally I think the government gets more than enough of my money anyway.

      If you live in the South, you're probably wrong.

    29. Re:Local Store? by loshwomp · · Score: 1

      And here we have the triumph of the capitalists in microcosm. If even those who call themselves Socialists will lie and cheat to avoid contributing to the common good, what hope then for Socialism?

      Belief in "socialist" programs and "the common good" doesn't obligate you to pay as much tax as you possibly can. You're well within your rights to claim as many deductions as legally possible under your local system. There is no conflict, here.

    30. Re:Local Store? by Anonymous Coward · · Score: 0

      If he doesn't pay the taxes and still claims to support them, he is a liar.

      It's just another person who likes to claim he's something he isn't.

      I'm a proud communist myself. (Posting as AC because I don't have an account here.)

    31. Re:Local Store? by Anonymous Coward · · Score: 0

      "good luck convincing the bloke in Dover that your Transit van full of fags from Calais is entirely for your own use, though."

      I'd say you're screwed either way.

    32. Re:Local Store? by dotancohen · · Score: 1

      If the fags come from Calais, where do the dikes come from? The Netherlands?

      --
      It is dangerous to be right when the government is wrong.
    33. Re:Local Store? by Anonymous Coward · · Score: 0

      Personally I'm a socialist and support our high taxes in Sweden, but I make sure to never miss out an opportunity to withhold as much taxes I can get away with.. Has more to do with personal greed than with any political ideology. :)

      I'd say it has more to do with hypocrisy :)

    34. Re:Local Store? by Pinky's+Brain · · Score: 1

      Note that he still votes socialist ...

      Individually we need to assholes because of the tragedy of the commons ... but when it comes time for voting we can enforce our values on others through the state and thus avoid that tragedy to an extent. Socialism works not because of individual actions, but because of statism.

    35. Re:Local Store? by bucky0 · · Score: 1

      It goes back to the canonical example.

      If you and someone else are standing on opposite sides of a border and you shoot the guy on the other side, under what jurisdiction should you be charged?

      IF you and the merchant are in another state, sure, your home state can't charge you for sales tax (although I had to pay US income tax when I was working abroad once, that sucks)

      But, you are in your home state while you're shopping at a company in another state. While everyone would like it, saying "I wasn't shopping here, I was shopping over there!" doesn't negate the fact that at least part of your actions were don in a state that taxes it

      --

      -Bucky
    36. Re:Local Store? by number11 · · Score: 1

      Sales tax in the US is generally far less than 10%. In Minnesota it was generally 6%

      In Minnesota the state sales tax is 6.5%(1). But don't forget to add on the bonus taxes levied by cities(2), counties(3,5), giveaways to sports team owners(4), and convention centers(6). Those can bring the total up to 7.5% or more, depending on where exactly you are and what you're buying (in the case at hand, computer parts in Minneapolis would be taxed at 7.4%, but MicroCenter is only 6.9% because it's outside the city limits).

      (1) 9% on liquor
      (2) Minneapolis 0.5% plus another 3% on lodging
      (3,4) Hennepin County baseball stadium tax 0.15%
      (5) 5-county transit tax 0.25%
      (6) Minneapolis 3% on food & beverages

    37. Re:Local Store? by Anonymous Coward · · Score: 0

      Greed (let's call it self-interest) is only half of the equation. Self-interest isn't a threat by itself (it's only human nature after all); it is only when self-interest is achieved through coercion (theft, fraud, physical force) that a victim is made.

      Self-interest combined with centralized/consolidated political power (which is founded on coercion) is a direct threat to freedom and human rights. Consolidated power is the basis of all government, but even more so with big-government idealologies like socialism. Pure socialism would imply total consolidation and centralization of power, which requires total elimination of freedom and human rights.

    38. Re:Local Store? by pipatron · · Score: 1

      Actually I vote for the Pirate Party, which is by design 100% free of any left-right ideology. I care more about freedom of speech, information flow and the internet than I do about my bank account. :)

      --
      c++; /* this makes c bigger but returns the old value */
    39. Re:Local Store? by Firehed · · Score: 1

      I'd rather the government just start following the fucking Constitution again. I'm not concerned about the interpretation of 18th-century comma placement so much as what the flatly obvious spirit of the thing is.

      Then again, I'd rather see taxation of all forms die and make the government earn their keep rather than continue to get their bogus free ride. They certainly fail to represent the vast majority of Americans these days - that's certainly "taxation without representation" in some sense of the phrase.

      --
      How are sites slashdotted when nobody reads TFAs?
    40. Re:Local Store? by Patik · · Score: 1

      And here we have the triumph of the capitalists in microcosm. If even those who call themselves Socialists will lie and cheat to avoid contributing to the common good, what hope then for Socialism?

      Just because there are flaws in socialism doesn't mean capitalism is the answer. Given two extremes, the middle ground is general the best direction to go.

    41. Re:Local Store? by electrostatic · · Score: 1

      I live in N. California and buy a lot from Amazon.com. Often it ships from a location in Nevada, not far from the CA state line. No sales tax.

    42. Re:Local Store? by BandoMcHando · · Score: 1

      For some reason the British customs think there is still something called a 'personal allowance' which limits how much you can import, but this is not in fact the case;

      Yes and no... There still are import allowances for certain EU countries, mostly countries that have only recently joined the EU and have not yet harmonised certain tax laws. e.g. the various baltic states and Poland at least that I know of.

    43. Re:Local Store? by mr_matticus · · Score: 1

      Changed what? If they changed it, it would no longer be up to you to report it.

      And yes, I do report and pay taxes on any purchase over $100.

    44. Re:Local Store? by mr_matticus · · Score: 3, Informative

      Discrimination hasn't got a thing to do with it.

      Please read up on the Dormant Commerce Clause. Burdening interstate commerce unfairly has everything to do with it.

      based on a purchase I made in another state.

      But you didn't make the purchase in another state. You made it right from home. Had you actually made the purchase out of state, you would have been obligated to pay that state's sales tax and would owe nothing to your home state. But you didn't pay tax in either state with your online purchase, when your purchase, had it been made in person in either state, would have been taxable.

      Either is quite obviously illegal on the face of it.

      Then you should have no trouble finding a case agreeing with you. Since, however, there is no such case, you're quite obviously incorrect.

    45. Re:Local Store? by mr_matticus · · Score: 2, Insightful

      Or does that only apply to international trade?

      Yes. Hooeven & Allison Co. v. Evatt. Article 1, Section 8 and its corollary are what matters in this situation:
      "The Congress shall have power [...] To regulate commerce [...] among the several states..."

      Where Congress has not regulated, the states must act in accordance with the idea of the Dormant Commerce Clause, which prohibits them from burdening interstate commerce relative to internal commerce. This is because the intent, it is argued, of giving Congress the power to regulate interstate commerce is to prevent states from breaking down the union economically through protectionism, and thus protectionism is rarely permitted--but charging a uniform tax is not protectionist. One must discriminate against the out-of-state merchant somehow, e.g., by charging a higher or additional tax.

      though it would seem to bring about a fair amount of double-taxation

      There is no double-taxation going on. You seem to be confused about something.

      I'm not familiar with the jurisprudence here-- if I were, I wouldn't be asking-- but it was the reasoning behind this statement I really wanted. How not?

      Exactly as I said. It does not discriminate against out-of-state sellers, and it does not favor in-state sellers. It is an evenhanded application of a tax rate for consumer purchases.

      If you buy in person in your state, you are charged a sales tax (we'll say it's 7% for the sake of this example).

      If you buy in person in another state, you are charged their sales tax. No problem.

      If you buy online from your state, you are charged your sales tax. No problem.

      If you buy online from another state, the seller does not necessarily collect any tax. This is a problem. The purchase was taxable. It is an unfair advantage not to collect it. It burdens both in-state and in-person transactions.

      Along the lines of Philadelphia v. New Jersey and Bacchus Imports v. Dias, as long as the state treats both the in-state and out-of-state merchants the same, it is not an impost or duty. The state cannot charge a higher tax on Internet purchases from out-of-state companies, but if the tax exists domestically, then it can be applied to everyone.

      If a state charges a $1 levy on all beer sold in glass bottles, everyone has to pay if they want to do business in the state. The Dormant Commerce Clause exists only in the wake of Congressional silence and prohibits states from burdening out-of-state sellers or preferential treatment of in-state sellers. Creating a level playing field for all is entirely within the rights of the individual state.

    46. Re:Local Store? by Anonymous Coward · · Score: 0

      Greed and the way it destroys order and civility applies to all political systems.

    47. Re:Local Store? by wendyo · · Score: 1

      As the owner of a local store, here is my perspective...

      Some local stores compete solely on price. Avoid them, they order from the crappiest places to save a couple bucks.

      Some local stores compete on quality. Look for one that hasn't grown too much. They are still run by the owners. They know what they are doing, they have built thousands of systems, and had to stand behind them personally. They can design a system specifically for YOU. They may not be the cheapest in the short run, but I'll bet they are in the long run.

    48. Re:Local Store? by Grant_Watson · · Score: 1

      There is no double-taxation going on. You seem to be confused about something.

      Yes, I was under the impression that you were liable for use taxes over and above out-of-state sales tax when you bought in person, which I now read is not the case. As I said, I'm an Oregonian, so I'm not familiar with these things.

      Actually, I wonder how many people who live in states with sales and use taxes are familiar with these things, given how poorly observed the use tax is.

    49. Re:Local Store? by SgtSnorkel · · Score: 1

      Really more along the lines of: 'Maybe if we tax them this way, they won't notice.'

    50. Re:Local Store? by MightyYar · · Score: 1

      I'm a proud communist myself. (Posting as AC because I don't have an account here.)

      Bah, a proper communist web wouldn't need "accounts" anyway - right, comrade?

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    51. Re:Local Store? by mr_matticus · · Score: 2, Insightful

      Yes, I was under the impression that you were liable for use taxes over and above out-of-state sales tax

      Ah. Yeah, that's not the case. The closest thing is that some states require you to pay the use tax, with a credit against what you've paid out-of-state. If you paid 0 tax, for example by driving to Oregon, you're responsible for the full amount (7% in the example). If you paid 5%, you'd owe your home state/municipality 2%.

      Actually, I wonder how many people who live in states with sales and use taxes are familiar with these things

      Considering it appears as a section of your state tax return, everybody who has ever filed taxes is familiar with it. I'd agree that most people wouldn't be able to tell you about it when asked on the street, though, other than that they're supposed to report the purchase.

      I personally don't unless the amount is over $100, though, simply because keeping the receipt for every odd Amazon book or DVD is a bit tedious. Instead, I just add $20 or so to whatever I owe from the big-ticket items. Fair is fair.

    52. Re:Local Store? by Anonymous Coward · · Score: 0

      Yup. "I support high taxes for everyone else, I just don't want to pay them myself" is downright hypocritical.

    53. Re:Local Store? by KGIII · · Score: 1

      That all sounds well and good but I suggest you breed a child, leave the state, get a job in the other state, and refuse to pay child support to the mother in a different state and then return here with your findings. That's the first example I could think of. I am sure there are more.

      --
      "So long and thanks for all the fish."
    54. Re:Local Store? by bill_mcgonigle · · Score: 1

      I think this is a pretty good summary of why absolute socialism (not what you have in sweden) doesn't work

      There's an old saying about communism we can adapt to socialism:

      ~"Socialism is the best form of government when everybody is honest, hard working and socially minded. Capitalism works even if everybody is a lying, greedy, lazy son of a bitch."

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    55. Re:Local Store? by agrisea · · Score: 1

      Your comment is slightly incorrect. If you order from a business based in the same state you are in and your state charges a sales tax, that biz must collect that sales tax from you for the taxable item.

      There is also another little oops that a number of small companies seem to be making with the 'point of presence' issue. After a lot of research, by legal advisers and my own reading of various state laws, I determined that a point of presence means a physical location (store, warehouse, or employee.) My company is based in the state of Oregon, where there is no state sales tax nor is there a government office that collects sales tax for other states.

      Let me give an example:
      IF my warehouse was in California, (point of presence) my company must have a Cali. resellers permit (and other corp-related sales licenses.) Any sale to a Cali. customer, even though they order it from my web site, requires me to collect the customer's local sales tax (state plus county and or city taxes).

      And it gets even more complicated when employees are throw in to the mix. So I'll stick to doing everything in Oregon and any other sales-tax free state.

      --
      Agrisea Tsunami - Epyc Servers... https://agrisea.net/products
    56. Re:Local Store? by Anonymous Coward · · Score: 1, Interesting

      To be frank, I never heard anything about a "use tax" until this year. I never heard anybody mention it 20 years ago when mail order was the rage and my tax attorney has never mentioned it. So I'm gonna assume it's a made up thing and not worry about it. If the state comes after me for it, fine I'll pay whatever they can "prove I owe", but I don't believe they have the right to do so, just the guns.

    57. Re:Local Store? by Molochi · · Score: 1

      Your local mom 'n pop store probably buys from newegg (or another distributor) too. If they buy in advance of sales, then not only do they compete with their "wholesaler", but they have old stock to boot. The only way for mom 'n pop to do business is to provide a knowledgeable personal relationship with their customers. We call this "business service" (or BS for short). You and I are not their target market, but they do have one. If you have a solid knowledge in almost anything, chances are you'll notice the middleman selling that thing will add a layer of "BS" to get you to buy it for his markup. Indeed since the entire US economy is based on shipping and "BS" (since nothing is manufactured here anymore) you shouldn't knock it. It's unpatriotic.

      --
      "The Adobe Updater must update itself before it can check for updates. Would you like to update the Adobe Updater now?"
    58. Re:Local Store? by Anonymous Coward · · Score: 0

      Sales taxes are regressive anyway.

      What you want to be taxing is income and capital gains. Whether you're a student $30k in the hole or a billionare, you need the same two big macs, a large fries and a medium milkshake. Regardless of how much you have, you pay the same tax on that.

    59. Re:Local Store? by gyrogeerloose · · Score: 1

      I don't know how it applies but it's a lame bit of legislation

      Umm, check that article out again, my friend. You've just called the U.S. Constitution (one of the most significant legal documents since the Magna Carta) "a lame bit of legislation."

      --
      This ain't rocket surgery.
    60. Re:Local Store? by Richard+Steiner · · Score: 1

      Yeah, I forgot it was 6.5% (hey, it's been four years since I lived there), but I suspect the rest of those taxes would not apply to computer parts. :-)

      --
      Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
      The Theorem Theorem: If If, Then Then.
    61. Re:Local Store? by number11 · · Score: 1

      The city, stadium, and transit taxes apply to everything, which brings the computer parts tax to 7.4%. The stadium and transit taxes are new since you were there. Gotta pay for those upper bracket income tax cuts somehow! And while pizza and beer may not strictly speaking be "computer parts", since you're supposed to clean them out of the works before powering up, I'd call them "essential supplies".

  4. Anonymous Coward by Anonymous Coward · · Score: 0

    I like NewEgg, but then, I don't have that state sales tax to deal with. I occasionally look at ZipZoomFly.com and TigerDirect.com for similar pricing and trustworthiness.

  5. Tigerdirect - avoid by Jah-Wren+Ryel · · Score: 5, Insightful

    Stay away from Tigerdirect. If they don't screw up your order, then they are as good as any other merchant who does not screw up your order. But, if anything goes wrong, they suck to deal with.

    Furthermore, a couple of years ago they engaged in a ridiculously blatant 'carpet-bombing' of reseller-ratings - a site where they had an appropriate bad rating over a number of years of being rated. In like 6 months, the number of people who rated Tigerdirect increased more than 10x of all the previous years of rating, and all of these new 'people' gave the company uncharacteristically high marks.

    --
    When information is power, privacy is freedom.
    1. Re:Tigerdirect - avoid by mcrbids · · Score: 5, Informative

      I second this motion. Tiger direct sucks ASS if ever your order gets screwed up. And it will, eventually.

      How much is your time worth to you?

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    2. Re:Tigerdirect - avoid by ShaunC · · Score: 4, Insightful

      I respect your opinion and your experience, but I've been a TigerDirect customer for years, and I've never been disappointed. My last 3 personal computers have all been Systemax PCs that I've ordered from Tiger.

      I often hear awful tales about rebate issues regarding Tiger. I avoid refurb and rebate items for that reason - you never know what you're going to get. So I can't say whether or not they honor their rebates, or whether their refurb items suck ass. If you buy a refurb PC you might get a piece of shit, I don't know.

      I have no affiliation with Tiger other than I'm a satisfied customer and I've been ordering everything from PCs to monitors to KVMs to storage, and I've never had a problem. As far as their PC offerings go, I can't speak to anything other than the Systemax line, but they've always been solid for me.

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    3. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 3, Interesting

      I've never had a problem.

      So, you are basically confirming the original statement that if they don't screw up your order, then they are as good as any other merchant who does not screw up your order.

    4. Re:Tigerdirect - avoid by ShaunC · · Score: 1

      I guess so. Tiger's been my vendor of choice for personal orders for years, and they're where my own money goes. At work we're a Dell shop, and there's no option.

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    5. Re:Tigerdirect - avoid by McGuirk · · Score: 3, Informative

      I too have used TigerDirect for at least 6 years now, my only complaint being that Customer Support has lovely, incomprehendible accents, and don't know very much about their products. That's the standard these days for tech support though, isn't it?

      Though, in the last year I've switched to ZipZoomFly, mostly for the reason that their search engine is the most detailed around. It's much, much easier to find the part you're after. TigerDirect and ZipZoomFly are often neck and neck and rather competitive in regards to pricing.

      Of course I can't comment on shadiness as I've never had to return anything to either of them. I took care of a faulty motherboard directly through MSI, but that's irrelevant (but included for your viewing pleasure). I also avoid mail-in-rebates and refurbished parts like the plague.

    6. Re:Tigerdirect - avoid by CaryTheSane · · Score: 1

      Thanks for this input. Tigerdirect was one of the places that I had considered, and I had even priced out my components with them. I was able to duplicate almost exactly the same build as I had scoped out on NewEgg, and they were similar in price. But they're if they're a pain to deal with, that may be a deal breaker.

    7. Re:Tigerdirect - avoid by QuietLagoon · · Score: 1
      I often hear awful tales about rebate issues regarding Tiger. I avoid refurb and rebate items for that reason
      .

      Just as with TigerDirect messing up refurbs and rebates, they also mess up anything when the order process does not go perfectly smoothly. In other words, whenever you have to deal with a human customer service person at TigerDirect, you might as well do a charge-back on your credit card.

      When TigerDirect works, it works well. You have successfully avoided the times when TigerDirect does not work.

      Consider yourself lucky.

    8. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Definitely some of the best deals you can find on the net are often available at Tiger, but you're right...definitely known for bad service. I met the owners at a popular convention a few years ago...we're talking straight out the trailer park...and none too bright. The lasting image from that meeting combined with their horrible reputation has kept me from ever using them.

    9. Re:Tigerdirect - avoid by rootchick · · Score: 1

      Yes, TigerDirect utterly sucks! Avoid them like the plague. I buy most of my parts from newegg, but I live in Pennsylvania so I don't have to worry about the sales tax.

    10. Re:Tigerdirect - avoid by k_187 · · Score: 1

      Newegg isn't always the cheapest, but god-damned if they don't just work. And that's worth paying for if you ask me.

      --
      11 was a racehorse
      12 was 12
      1111 Race
      12112
    11. Re:Tigerdirect - avoid by Galactic+Dominator · · Score: 5, Interesting

      Third here.

      This is some of the communication I had with them....it didn't get any better.

      We sincerely apologize for the situation that you encountered. We just saw the comments that you left on Resellerratings.com. We are dismayed over your perception of our company, and the feedback you posted. We are dedicated to satisfying our customers, in hope of making them âoelifetimeâ customers. If you would, please respond with details of you latest situation, and how, within reason and the boundaries of our contracts, we could make TigerDirect a place of business for you again.

      Sincerely,

      XXX XXXXXXXX

      Customer Service/Web Response

      Most of the problems I have had with your company started with the purchase of this item:

      http://www.tigerdirect.com/applications/searchtools/item-Details.asp?EdpNo=3564505&sku=TSD-500AS5

      As you can see as the top of this product info it states:
      Seagate Barracuda 7200.11 500GB Hard Drive - 7200RPM, 32MB, SATA-300, OEM

      The 32MB is the spec for this drive's cache. However, when I received the drive, it was labeled 16MB. I sent it back, again and again continuing to receive the wrong product. Finally in frustration, I stopped returning the drives, and settled for you had shipped me even though it wasn't what I purchased and of lesser value. I even opted to keep the two additional drives I had been sent to replace the last set, meaning I was paying for four, not two drives, that weren't what I ordered simply to get this behind me. I received a bill in the mail for these additional two drives and I called in and asked them to bill my credit card on file and was told they would do that.

      At that point I thought the fiasco was over, but then just a couple of weeks ago I received another call stating my account had gone into collections. Finally after much time spend on the phone and speaking to customer service representatives and managers, I finally got some person to actually bill me for the product instead of just saying they were going to bill my card then send me to collections when they didn't follow through. On top of all that, I was billed something like $7.50 for late fees. That just bothers the hell of me since it was tigerdirect's own problem and inability to correctly process transactions that caused the dilemma.

      The $7.50 or whatever really isn't the issue, I wouldn't even notice that was gone from my bank account. The issue is that this event in conjunction with several other problematic transactions, have left me with a large amount of doubt as to the honesty and integrity of your company for several reasons:

              * You shipped me a different product than advertised
              * Your representative's stated that the specs on the product I received were correct, as opposed to the specs listed in link above.
              * If the above is true, then tigerdirect engaged in false advertising. Bait & Switch
              * Your frontline representatives were incapable of resolving this matter in regards to both billing and sending the correct product.
              * It is very time consuming to find someone capable of resolving problems. It is so time consuming it is easier to ignore problems related to tigerdirect rather than pursue them.

      Like most consumer's, when given a choice between equal products, I'll chose the less expensive option. Once I have experienced quality transactions with a company, I'll continue doing business with them even if their price isn't always the best. That company will no longer be your company. In my mind, TigerDirect is now to internet sales what Best Buy is to a brick and mortar store.

      --
      brandelf -t FreeBSD /brain
    12. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Tigerdirect's on my boycott list for spamming. I checked the "don't spam me box", but after a year without a purchase they decided it was worth a try. Too bad they didn't know I was purchasing from them at work and the spam stopped that too.

    13. Re:Tigerdirect - avoid by Kneo24 · · Score: 1

      I started to avoid TigerDirect when I noticed that their prices were comparable to retail prices. If I wanted retail prices, I'd go to retail.

    14. Re:Tigerdirect - avoid by Jah-Wren+Ryel · · Score: 2, Informative

      Now that you mention spamming, that reminds me of another anti-customer move on their part. As part of my realization of how sucktastic Tigerdirect actually is, I did do business with them. But I own my own domain, so I used a personalized email address, like tceridregit@example.com, just for them. I too checked the no spam choice and was spammed anyway.

      But I also found that they were 'renting' their spam list out because I got spam from a bank sent to the tceridregit address and I wrote back to the bank to tell them that spamming was terrible for their image, and especially unbecoming of a bank. The CIO of the bank actually wrote back and said that they were "testing the waters" of direct email marketing and that tigerdirect had assured him that the only people on the list had opted in for 3rd party spam. Since that was clearly not the case he had decided that he would not be making use of Tigerdirect's mail list.

      I think that is the only time I've ever actually had a spammer apologize and then actually stop spamming. Of course Tigerdirect kept at it for a few more years, they may even still be doing it today since I eventually just gave up and routed tceridregit directly to null.

      --
      When information is power, privacy is freedom.
    15. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      I live right by a Tiger Direct store. Although I have never had my order screwed up with them, I have found Newegg to be cheaper and have a much larger selection. I only use Tiger in an emergency for replacement parts.

    16. Re:Tigerdirect - avoid by Flyers2391 · · Score: 0

      Absolutely. I haven't even browsed their site for a while but when I did, NOTHING had a bad review. I bought a cable that didn't work, wrote a coherent negative review and it never showed up on their site.

    17. Re:Tigerdirect - avoid by Loconut1389 · · Score: 1

      You: "TigerDirect is now to internet sales what Best Buy is to a brick and mortar store."

      Them: "We are dismayed over your perception of our company, and the feedback you posted."

      LOL!

    18. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Fourth this depending on how far comments get down. The only way tiger is worth dealing with at all is if you're corporate.

      At work, we ordered 8 PCs from them--they arrived as specified, but with some freakish installation that actually broke our imaging software. Of course, they refused to provide a disk that would install windows, or even do one of their OEM image installs--if their install was ever broken, they'd claim you were no longer licensed to use the o/s. Long story short--thirty days later every last one was sent back and they were told to eat the charges--which they actually did.

      Dealing as an end user though, I've had them mess up parts, orders, and their entire rebate (they marked hardware as qualifying for a rebate when they shipped it in nothing but a shrinkwrapped plastic box and the rebate required UPC codes and the 'mouth' of the box). Now--I hate rebates too and think they should be outlawed, but that was over the top. When their support literally asked me "What do you want me to do?" I told them to fix it or I'd issue a charge back--after their manager yelled some I left them with the same choice and they hung up. Long story short they actually *did* cut me a check--two days after I disputed the charges and had to explain everything to a few people at the company.

      I will never willingly deal with them on a personal level *ever* again.

      Also--remember they sued apple two days after they *released* Tiger. They're a bunch of asses at that company, and ought to be dragged down and lose their whole business for it...

    19. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Definitely avoid Tigerdirect. Not only do they suck to deal with, they've gone so far as attempted fraud on one of my orders.

    20. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Sorry I placed exactly one order and wound up canceling it because I never got the item and it was a screwed up mess. You got lucky they are completely incompetent. Personally I'd go with Newegg even if I lived in the same state. Excellent service and some of the best pricing.

    21. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Tigerdirect sucks is a universal truth.

      Some places one might buy -- meritline, monoprice, eforcity.

    22. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      I agree. Tiger tends to sell bad CPU's, Faulty memory modules and monitors with dead pixels. I used to be a wholesaler for them but had to terminate my business after too many bad parts. Their "too good to be true" sales on the front page tend to actually be back ordered products until the prices really do drop to that level. Kind of like buying stock options.

    23. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      I can beat that story.

      Bought from Tigerdirect a 52" Samsung LCD TV for $2200 (that includes shipping). TV arrived quickly, but it had one of those vertical blue lines on it. I called and arranged to have it returned (this arrangement cost about four and a half hours of business hour phone time). They scheduled a pickup with their freighting company, YellowTruck. Because I live downtown in a major city, Yellowtruck sent a 'small' truck to pick it up. When it arrived, it turned out to be a run-down and unmarked pickup truck. I requested the driver's license and called the local depot to verify the truck was legit. I also recorded every aspect of the exchange, just in case. I've never done anything like that before - this truck (and driver) made me that uncomfortable.

      TV arrived at TigerDirects warehouse a week later, but with a 'warning' on it. The new TV couldn't ship until this 'warning' was resolved, however TigerDirect refused to elaborate on the situation. I was also not permitted to cancel my order, and the 30-day warranty, I later found out, was reset to the return date receipt date and could not be extended from that point under any circumstances. In other words, I was to get one return and tough luck if it wasn't a good one.

      After two weeks of daily phone calls and emails, I finally found out that the 'warning' was the result of the box having arrived back at TigerDirect empty (no TV). I was disconnected shortly thereafter, and when I called back the next representative I reached refused to verify what the 'warning' was and assured me that they would contact me once everything was resolved.

      At that point, I switched from cell to Skype and began recording all my conversations with TigerDirect.

      Fortunately, everything worked out in the end. After asserting some pressure on YellowTruck ("look guys, we've already determined that the driver was one of your guys, and I have video of your unmarked truck taking my EXTREMELY heavy box away"), I heard from TigerDirect that my new TV had shipped, and it arrived four days later fully functional. However it took a solid four weeks of anxiety and annoyance to get there, and I suspect I only found out the true meaning of 'warning' because a rep had screwed up by reading a portion of my file that wasn't supposed to be provided to the customer (and what the heck would have happened if he hadn't?). No two representatives ever told me the same thing about anything, and it was impossible to get back to previous reps even with extension numbers. Finally, TigerDirect absolutely refuses to correspond via email.

      I won't be dealing with them any more.

      Nathan

    24. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      So a tiger direct employee put a sticker on the drive that said '16M' and you sent it back? All the 7200.11 Sata3 have 32M cache.

      So I guess the problem here is that TD was unable to provided you with a sticker that said '32M'? If they wrote it in by hand would that be acceptable?

      Bargain basement stores provide bargain basement service. Personally I live near a TD and love the store...

    25. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      You should read this about cache size: http://www.tomshardware.com/reviews/understanding-hard-drive-performance,1557-14.html

      Summary after 8MB, the cache size doesn't matter. Doing an RMA for a bigger cache was just a waste of time.

    26. Re:Tigerdirect - avoid by NathanRF · · Score: 2, Informative

      Reposting under proper account name :)

      Bought from Tigerdirect a 52" Samsung LCD TV for $2200 (that includes shipping). TV arrived quickly, but it had one of those vertical blue lines on it. I called and arranged to have it returned (this arrangement cost about four and a half hours of business hour phone time). They scheduled a pickup with their freighting company, YellowTruck. Because I live downtown in a major city, Yellowtruck sent a 'small' truck to pick it up. When it arrived, it turned out to be a run-down and unmarked pickup truck. I requested the driver's license and called the local depot to verify the truck was legit. I also recorded every aspect of the exchange, just in case. I've never done anything like that before - this truck (and driver) made me that uncomfortable.

      TV arrived at TigerDirects warehouse a week later, but with a 'warning' on it. The new TV couldn't ship until this 'warning' was resolved, however TigerDirect refused to elaborate on the situation. I was also not permitted to cancel my order, and the 30-day warranty, I later found out, was reset to the return receipt date and could not be extended from that point under any circumstances. In other words, I was to get one return and tough luck if it wasn't a good one.

      After two weeks of daily phone calls and emails, I finally found out that the 'warning' was the result of the box having arrived back at TigerDirect empty (no TV). I was disconnected shortly thereafter, and when I called back the next representative I reached refused to verify what the 'warning' was and assured me that they would contact me once everything was resolved.

      At that point, I switched from cell to Skype and began recording all my conversations with TigerDirect.

      Fortunately, everything worked out in the end. After asserting some pressure on YellowTruck ("look guys, we've already determined that the driver was one of your guys, and I have video of your unmarked truck taking my EXTREMELY heavy box away"), I heard from TigerDirect that my new TV had shipped, and it arrived four days later fully functional. However it took a solid four weeks of anxiety and annoyance to get there, and I suspect I only found out the true meaning of 'warning' because a rep had screwed up by reading a portion of my file that wasn't supposed to be provided to the customer (and what the heck would have happened if he hadn't?). No two representatives ever told me the same thing about anything, and it was impossible to get back to previous reps even with extension numbers. Finally, TigerDirect absolutely refuses to correspond via email.

      I won't be dealing with them any more.

      Nathan

    27. Re:Tigerdirect - avoid by spire3661 · · Score: 1

      Thats really not the point is it?....... WHat if he had a very specific model of HDD picked out. Maybe he wanted a matching pair, or that particular model had a feature the others didnt, beyond the cache, such as low power, or ROHS or w/e. Point is, he paid for a certain model and received something different.

      --
      Good-bye
    28. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      But how do we know "have no affiliation with Tiger" when they appear to send out shills to say exactly this? I actually don't believe you are a shill, but you see how their tactics poison the well? Your annecdotal evidence of one case flies in the face of the mass of bad reputation they have. I am in Europe and have never been to the USA or to USA computer parts companies and I have run across TigerDirect horror stories and warnings multiple times. Their "brand recognition" as a circus extends globally.

      The statistics > annecdote is hard to apply as the ratings sites have been gamed by them. So I suppose you have to compile your own statistics, I'd say I'd seen 3 TigerDirect horror stories floating around the web before this one, a few more on this thread and then you with a "nothing bad but nothing great". Would be an interesting research project for someone to pursue, maybe wiki with links to people's stories on forums far and wide.

      As to me, I'd advise people to be ruthless in leaving smouldering craters where there is even a hint of bad service, we need cautionary tales for the rest of them.

    29. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      "No" on tigerdirect. They're credit card handling isn't the most secure. They won't ship to a non approved address (good!) but they will just reroute from the non approved address to the billing address (very bad!).

    30. Re:Tigerdirect - avoid by GiMP · · Score: 1

      Completely agreed. Tigerdirect is as good as any other vendor until you have a problem, and then they're the worst you'll ever deal with.

    31. Re:Tigerdirect - avoid by Moe1975 · · Score: 1

      I agree. Personally, I find their prices to be no better than anyone else's, and their service is not that great at all most of the time.

      --
      SARAVA!
    32. Re:Tigerdirect - avoid by NathanRF · · Score: 1

      TigerDirect was my vendor of choice, too. Admittedly, I don't do a ton of online business - but over the past four years I've probably made a dozen purchases with them for around $100 a pop. I never had a complaint until the TV (described above) - they always delivered quickly and their prices tend to be really solid. And while they did ultimately replace the TV, it required me spending dozens of hours on the phone with over the course of four or five weeks, and a LOT of self-contradiction on their end. It got to a point where I didn't trust anything they told me on the phone (as it was liable to change in the very next conversation), and they unequivocally refused to correspond with me via email (though I imagine they would if I were spending 3K a month with them). Bad enough experience to sour me after several years of solid service. I'll be avoiding them. Nathan

    33. Re:Tigerdirect - avoid by agrisea · · Score: 1

      I also agree with avoiding Tigerdirect.

      Some years ago, a customer placed an order for 100 computers, which was wonderful, except we were short 25 cases. [My company has been an OEM since 1996.] These are just medium tower cases, no power supplies, as we use specific components - We are also on a customer-imposed deadline. None of our distributors had any more in the same style case, which meant I had to go to the retail sites. I bought all I could find and ended up contacting Tigerdirect OEM sales department for the final 13 cases.

      The order was confirmed, paid with a wire transfer, and confirmed (by email) that the order would get to us shortly. One week later, no cases - Contacted the Tigerdirect rep, "we are sorry, he is on vacation." (Where is my order?) "We have not received payment for that order." (I have here a faxed copy of the confirmation that payment was received by your bank ten minutes after the rep confirmed the order.) "Please fax us that confirmation." (I did.) "Please hold. ... There was a hold placed on your order for non payment." (HUH?!) "The finance department put a hold on it." (Why?) "I am bringing the finance dept. on the line now." At this point, I was starting to wonder who these people were. It took most of the day to get the issue corrected. The next morning, the rep came back from 'vacation' and called me to say they were out of stock on the order! grrrr

      Meanwhile, five days remained to get the cases and the computers built, so went shopping to local computer stores and found them. The customer got everything on time a couple days later and that was the end of that deal.

      Same morning that the customer accepted delivery, I get an email from Tigerdirect - they shipped the cases, UPS ground, so I called the rep. (Got an email that says the cases were shipped UPS ground this morning.) "Yes, isn't it wonderful." (I paid for overnight air.) "Oh. I can issue you a credit for your next order." (There will not be a next order. I want a full shipping refund because Tigerdirect not only put a hold on a wire transfer, they forgot to notify me that they had not shipped the order as indicated, and then shipped it via the wrong method. Now I've been put through hoops just to get this order here.) "I am sorry. I will pass your concerns along but I can not do anything."

      I eventually filed a complaint with the BBB and had it resolved that way. Moral of this story: OEM's do not let friends buy from Tigerdirect, ever.

      --
      Agrisea Tsunami - Epyc Servers... https://agrisea.net/products
    34. Re:Tigerdirect - avoid by Molochi · · Score: 1

      I've bought lots of stuff from every company I've seen mentioned here. I tend to go to Newegg first Mwave second and Zipzoomfly third. I try to order everything from the same place, so I'm not going for rock bottom price, just who has what I need. I've had little problems with all of them. Opened boxes, incorrect models, intransigent customer service people. But since I always pay with a credit card I've never had a problem with RMAs.

      I had some annoying experiences with Tiger years ago that really made me forget they could still be in business. I guess they are.

      --
      "The Adobe Updater must update itself before it can check for updates. Would you like to update the Adobe Updater now?"
    35. Re:Tigerdirect - avoid by Anonymous Coward · · Score: 0

      Having been an employee there, allow me to say this- Systemax is higher quality than other divisions of Tiger. Quality takes a nosedive whenever Tiger decides to save money and buy cheap shit, forcing Systemax to deal with it.

      Furthermore, if you want to avoid refurbs, you need to avoid Tiger- They LOVE that shit, and frequently sell them as new. If they do label them as refurbs, it's because it's in such bad shape that it can't be denied.

      Oh and, rather than use my employee discount with Tiger, I bought all my stuff at NewEgg.

    36. Re:Tigerdirect - avoid by cbciv · · Score: 1

      Like most consumer's, when given a choice ...

      FYI, the plural of "consumer" is "consumers", not "consumer's". The latter is the singular possessive (e.g. the consumer's purchase was not delivered).

    37. Re:Tigerdirect - avoid by Wolfrider · · Score: 1

      --I'll back you up on that. Been a loyal Tigerdirect customer for years and years. Avoid refurb and rebate items, and you should be OK.

      --
      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
    38. Re:Tigerdirect - avoid by Obermeister · · Score: 1

      I once ordered crucial ballistix tracer RAM from TigerDirect. They shipped the non-tracer version. I spent a few hours explaining this to them. I sent the part back, expending more of my time in the process. They then proceeded to ship me the EXACT SAME PRODUCT AGAIN. This time I returned it and cancelled my order, having to pay shipping this time - they refused to reimburse me for that this time. I'll never buy from them again. I ordered from newegg, got the correct product the 1st time.

  6. Online? by Anonymous Coward · · Score: 5, Informative
    1. Re:Online? by Anonymous Coward · · Score: 0

      I agree. Reseller-ratings is excellent.

      Note: I am not a TigerDirect employee. No really, I'm not.

  7. Mwave by Anonymous Coward · · Score: 0

    I have dealt with Mwave before, always without any problems..... Can only recommend (they are out of CA last time I checked)

  8. overclockers by whatUrunning.com · · Score: 1

    I got my bare bones Shuttle and associated parts from these guys: http://www.overclockers.co.uk/. I've also bought various part from: http://www.komplett.com/

    1. Re:overclockers by garlicbready · · Score: 1

      overclockers are quite good, I managed to get the best pair of headphones I've ever had from there (Razer Barracuda)
      I also use http://www.microdirect.co.uk/ http://www.aria.co.uk/ and http://www.scan.co.uk/
      as these are close to the Manchester Area in the UK

    2. Re:overclockers by cestlatable · · Score: 1

      Funnily enough overclockers are just round the corner from me! Bought from all these (Viewing a BENQ FP93VW 19" Widescreen from Komplett as we speak :) )and the OP bar www.scan.co.uk - so just wanted to add: www.ebuyer.com & www.jigsaw24.com (For Mac) Only any use for the UK based slashdotters but personally i have found them both to be really well priced with great service YMMV!

  9. I recommend this company by Anonymous Coward · · Score: 0

    I'll tell you, their store is easy to access, don't even need a car to get there. Just take tram 1, 3, 9 or 11 to JÃrntorget.

    They have low prices, nice personnel, and they have the same sales tax for everyone.

    Go go go!
    http://itpower.se/

    1. Re:I recommend this company by pipatron · · Score: 1

      Hey, thanks! Just what I needed! (seriously!) I'll check them out on Monday. Walking distance from Vasaplatsen.

      --
      c++; /* this makes c bigger but returns the old value */
    2. Re:I recommend this company by Liinux · · Score: 1

      I bought my first computer there prebuilt, and it had a severe cooling problem that had to be fixed, but usually I hold them in high regard. I think that I am migrating to Webhallen instead now for those PC parts they have in stock, mostly because of their new shop in town. Otherwise I use Komplett and fetch my stuff in the Big Postal Building.

    3. Re:I recommend this company by Annymouse+Cowherd · · Score: 2, Funny

      And definitely accessible to an English speaker in Tennesee. Definitely.

    4. Re:I recommend this company by pipatron · · Score: 2, Insightful

      Well, possibly the original intent of the parent was to make a satiric comment about how very US-centric this question is, and completely irrelevant to everyone else. It's not even a national US-question, but pretty much only relevant if you happen to live in certain states.

      --
      c++; /* this makes c bigger but returns the old value */
  10. Use Tax by Anonymous Coward · · Score: 0

    Unfortunately, this means they have to hit me up for 9.5% sales tax.

    You can avoid the sales tax, but Tennessee has a use tax for which you're liable: Tennessee Sales and Use Tax.

    HTH. HAND.

  11. Looking for the right parts is important by Monkey-some · · Score: 5, Insightful

    Looking for the best parts is not something futile, some may tell you "hey just go to Monkey-puters.com they sell everything packed you won't have any problem with winwisbutu 12.x" but it's not the case here.

    The reality is that you are going to pay more for a low end system than if you buy OEM, but I suspect that you really don't care about that difference. You first have to check out thoroughly the different components, I myself have a system that is running since...well it's a PIV still running an AGP video card (was a good NVIDIA card so it's still useful for some casual gaming).

    So check out the components, it's more important to put more in the Motherboard, less in the video card as you are going to change it in a one year time, so don't buy high end. CPU's are important too, check out the announces from the vendors (Intel, Amd) as usually new lines of processors send the prices down on existing CPU's.

    and well otherwise I don't know about online vendors because I always went in a shop...when you custom build you always run into the risk of having components who are instable when packed together. It's a marginal risk nowadays but still...and it's easier to just get back in that small'ish shop (semi-pro shops in warehouses are best as they usually have the lowest prices and the highest geek ratio running them for the sake of spreading good systems out there) to get an exchange is easier than with online vendors who have that 30 days return policies/no scratch/...

    1. Re:Looking for the right parts is important by Anonymous Coward · · Score: 4, Informative

      You left out the single most important component of all: the PSU.

      I saw a video once of two PSU's, one generic and one a reputable brand. Both were rated 500 watts. When the current was raised to 300, the generic burst into flames. They cut off the test at around 650: the brand name PSU was still plugging away.

      You'll note I didn't specify the brand, and that's because it doesn't really matter. Any PSU whose manufacturer is willing to physically put their name on is going to be worlds better than the chinsy shit most people buy without thinking.

      It's not even really about the flame-bursting, although that's always a concern. Shitty PSU's tend to skimp on the little expensive internal bits that cut down on AC oscillations and line noise. Very bad for components.

      If that doesn't convince you, then consider that the extra heat the generic, shitty, half-pound ones generate has to come from somewhere: wasted electricity. A decent PSU runs cooler because it's more efficient. A good, high quality PSU will generally be above 80% efficient; generic ones are usually around 60%. Excess heat in the case aside, that's a big chunk off your power bill.

      Get a sixty dollar power supply; my last power supply lasted me seven years without a hiccup, and I only replaced it because I wanted SATA and PCI-E hookups.

      You'll save fifty bucks in electricity in that time quite easily, and it's a lot less likely to fry your components with excess heat or line noise.

    2. Re:Looking for the right parts is important by ac666 · · Score: 1

      Re the OP's actual request: ncixus.com (i.e. NCIX's US site). Prices should be competitive, and they seem much nicer to deal with than TigerDirect if things go wrong. I've personally done around 30K worth of business with them, and they've never screwed up my order - so my impression of their problem resolution is strictly secondhand. They are also _blazing_ fast at shipping in-stock products.

    3. Re:Looking for the right parts is important by Leomania · · Score: 1

      You're quite right about PSU quality, but a brand name doesn't guarantee anything either. I bought three Antec cases (at separate times) with PSUs; two Sonata II (quite expensive) and one lower-end but with a similar, lower wattage power supply. All three have failed and required a RMA. I have no other brand of PSU that has done this to me, and my usage is very light. I love 'em when they work, as they are quiet supplies. But (only somewhat) sadly, I'm done with Antec.

      --
      You don't use science to show that you're right, you use science to become right.
  12. Sales Tax? by Spillman · · Score: 5, Interesting

    Can you ship it to someone out of state and pick it up there?

    I love Newegg, you may also want to look at pricewatch.com

    it may not be all from one vendor, but you may find a vendor who has everything you need.

    --
    sig?
    1. Re:Sales Tax? by GleeBot · · Score: 1

      I avoid pricewatch.com like the plague these days. It's just too easy to get directed to a site with horrible service and/or product (usually both).

    2. Re:Sales Tax? by Nimey · · Score: 1

      Can you ship it to someone out of state and pick it up there?

      Yeah, because gasoline will be so much cheaper than the sales tax, not to mention your time.

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    3. Re:Sales Tax? by hey! · · Score: 1

      Well, you'd also have to pay for it with an out of state billing address. Probably, you'd need to have an out of state friend do it for you.

      This strategy is known as "tax fraud".

      Alternatively, you could support a vendor you like and pay for local services. Generally, the closer your tax dollars are spent to home, the more they benefit you. I live in a state with a 5% sales tax but not to far from the border of a state with no sales tax. Some people drive over the border to make major purchases like large appliances, but I never do. I'm not saying every dollar is spent wisely, but there's a lot of things like the roads and education that need funding.

      I've also been around the country and seen a number of state and local governments in action. I've come to the conclusion that states where there is a great deal of cynicism about government are places where that cynicism is warranted. They just have the cause wrong. They elect politicians who trade on the cynicism and anger of the voters, and the voters get regressive taxation, demoralized and vindictive state workers, managerial indifference and economic inefficiency as their reward.

      9.8% is extraordinarily regressive for a sales tax. That's a bad sign.

      Tennessee according to the data I'm looking at, taxes food at 5.5%. Could that possibly be right? Tennessee also has one of the highest unemployment rates in the country. Talk about taxing somebody when they're down.

      I don't know much about Tennesee, but a state that has high sales taxes, high food taxes, and high unemployment has got to be royally screwed up. No wonder the poster wants to avoid sending them any tax money. Somebody 's doing well there, I bet. The top 5% of Tennessee families have an average income of 187,206. This is comparable, say, to Delaware, where the top 5% of families earn $188,435. The difference is that Tennessee families in the bottom 20% make $14,303 (putting it sixth from the bottom in the US), compared to an average income of $22,0225 for Delaware's bottom 20%.

      It's not that I think income equalization is, in itself so important. It's just that Tennessee looks like a state where the well off are using taxes to kick the working man in the nuts.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    4. Re:Sales Tax? by skintigh2 · · Score: 1

      Most of the sellers on Pricewatch are fraudulent. Always look them up in resellerratings.com. You'll find that the three lowest priced sellers almost always have the same address, and while Pricewatch gives them 5 stars and raving reviews resellerratings reviewers will give them 0/10 and share horror stories of receiving dead, used products that have obviously been shipped back and forth a dozen times and then be forced to pay to ship them back and pay restocking fees.

      BTW, if you ever do receive a dead and used product and they want to you to pay to ship it back so they can defraud someone else, please do not aid and abet them in their crime. Please prevent the crime instead of helping them in their crime-based business model. Call your credit card company and report them: often you can keep the product for free, or at least not have to pay to ship it back and pay restocking fees.

      I got a used, dusty motherboard and a drive for free when the seller refused to respond to my accusations about sending me used products and overcharging my CC. It was all worth about $200, were it new. That's when I discovered resellerratings.com and all the idiots who had paid to send back the same motherboard before I ended the cycle of crime.

    5. Re:Sales Tax? by Anonymous Coward · · Score: 0

      Can you ship it to someone out of state and pick it
      up there?

      Why do you hate America?

    6. Re:Sales Tax? by Anonymous Coward · · Score: 0

      Well, I guess it depends on how quickly you need it. I've had things shipped to a friend's place in the next state over ("home of tax-free shopping"), knowing that I wouldn't receive them until the next time he came up to visit (no special trip required, just the next time he came to hang out, watch a few movies, etc.) On a $1000 computer, that was $60. Sure, it took a few extra days, but considering I'd waited for the computer to be built, transported to the US from Indonesia, and shipped by the slowest (that is, free) shipping method, another week was nothing.

    7. Re:Sales Tax? by Leomania · · Score: 1

      Unless he/she lives real close to the state border, sheer vehicle depreciation will eat up much/all of the savings from this scheme. Not just talking gas prices, but wear & tear on the car as well. At my company we get something like 60 cents a mile on our expense reports; fifty miles means thirty bucks.

      Add onto that time & inconvenience and you've got yourself a pretty low return on your investment.

      --
      You don't use science to show that you're right, you use science to become right.
    8. Re:Sales Tax? by demonlapin · · Score: 1
      Don't know where you live, but in Mississippi, everything is subject to 7% sales tax. Food included.

      A friend of mine in college worked at a drug store in NJ while in high school. She was full of stories about what was, or was not, subject to sales tax: toothbrushes are not, but toothpaste is; toilet paper (!) is. If that's not a necessity, I don't know what is.

    9. Re:Sales Tax? by cdrudge · · Score: 1

      So your upset with a company's fraudulent sales practices, selling used or at least not new equipment, but you advocate complaining and keeping said equipment while not paying for it. Nice ethics.

  13. How about Amazon... by msimm · · Score: 1

    I know Newegg is popular, but I've always felt their restocking fees were basically insulting.

    Which makes me wonder how competitive a shopping list you could get using another company which has a much better return policy (something I find I appreciate a bit more for my components).

    --
    Quack, quack.
    1. Re:How about Amazon... by ragethehotey · · Score: 2, Informative

      I know Newegg is popular, but I've always felt their restocking fees were basically insulting.

      Truly spoken like someone that has never run any sort of internet-based business before...there is an obscene amount of fraud when it comes to abuse of the return policy regarding pc parts and other commodity electronics.

    2. Re:How about Amazon... by atari2600 · · Score: 4, Informative

      We charge this 15% restocking fee for all returns for refund to encourage customers to purchase products they intend to keep. We offer RMA Replacement without any restocking fee to support customers who have received a defective product.

      Insulting? More like them keeping their costs down so they can run their business better and provide a better service overall. Think much?

    3. Re:How about Amazon... by Hellershanks · · Score: 1

      Well when you return the items, the restocking fee is there because many of them may be now opened. They have to sell them at a lower value than when they first sold them (notice the sections for returned items at a discount)

    4. Re:How about Amazon... by dbIII · · Score: 1
      It's often a cynical way to make a profit out of what would normally be a very minor loss and a way to discourage people who change their minds from continuing to deal with you. Some places think it's better to throw away custom that results in a deviation from the simplest transactions possible, and while there are a lot of potential customers that is true. Attitudes will change as the economy declines.

      This is actually the reason why some small companies with more standard attitudes on service can spring up and do well once a large number of customers are unhappy with the leaders in a market.

      Disclaimer: I write most economists off as innumerate numerologists so I may not have a clue either - I'm an engineer and not a soothsayer in a suit.

    5. Re:How about Amazon... by julesh · · Score: 1

      Insulting? More like them keeping their costs down so they can run their business better and provide a better service overall. Think much?

      Yes, and there's a reason this kind of behaviour is illegal here in the EU. It's called consumer protection. Here's the scenario: you buy a product from newegg. You discover that the product is badly designed and not something you actually want, but you had no way of finding this until you had the product in your hands (lets say you bought a laptop, and until you saw it were unaware that the spacing of the keys on the keyboard was too small for you to use). Now, newegg will charge you 15% to accept a return of it. Its not defective, its just a badly designed product. You don't want a replacement, because that will do you no good. This is why, here in the EU, you have an absolute right to return (almost) any goods you've bought mail order for a full refund.

      Oh, and something else:

      Does Newegg.com pay the return shipping cost for defective merchandise?

      No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry

      Uhuh. They very much *are* responsible for product defects. It's called an implied warranty of merchantability. Unless they have, in big letters, on every product page "NO WARRANTY OF MERCHANTABILITY" or some other similar warning, then there is such a warranty.

      And as this is a contract term, if they are in breach of the contract, you can expect them to rectify the situation so you are no worse off than you were before you entered the contract (this is a basic tenet of common law). And if they don't, a court should order them to do so. So, basically, yes they must pay for the return. And if you decide you don't want to continue trading with them, you are probably entitled to return the goods without a restocking fee.

      (deep breath)

      I take a very dim view of trading with companies that try to mislead people over what their rights are. And I think other people should too, so here it is: newegg try to use their terms and conditions to browbeat consumers into thinking they have to pay to return faulty goods to them. This is immoral behaviour, and should not be tolerated. So here's my suggestion: don't deal with newegg. Don't recommend them to anyone. Don't let anyone you know purchase from them without pointing out how they mislead their customers about their legal rights.

    6. Re:How about Amazon... by spire3661 · · Score: 1

      HOwever, alot of the times items are mis-marketed, or there are undocumented features or bugs that dont come out until you get the product in your environment. You have no way of knowing if the USB 2.5" hard drive you buy from them is capable of being bus powered or requires 2 cables etc etc. How is that a fault to the consumer to get a device, use it in a reasonable manner, and find that its incompatible with their setup. This is just an example and not meant to be taken completely literally.

      --
      Good-bye
  14. Go DeLL or die by Anonymous Coward · · Score: 0

    It's the only place you need to go.

  15. Local shops. by Gordonjcp · · Score: 4, Informative

    Seriously. I know the guys that run the local shops fairly well. The prices are good, and if you have problems and you're not an arse about it, quite often you'll get even better value on the returns. For example, I bought a 200G drive a few years ago, which failed after six months. "Sorry", they said, "We can't replace that. We don't do them any more. You'll have to take this 250G instead." I suppose they have to keep their customers sweet if they want to keep their windows intact.

    Just so long as you're not bothered about what else might be getting shipped over from India in big heavy boxes full of little light computers, it's probably the best way to do it.

    1. Re:Local shops. by s13g3 · · Score: 4, Informative

      Quite.

      I've worked for a local shop on two different occasions, and I can tell you that it would be well worth your while to see if there is one in your area with good prices and knowledgeable employees.

      If you live in or even near a large city with a number of wholesalers, then you should be able to get prices that are fairly consistent with what you'd pay on-line, but if the shop is honorable (talk to the employees and this should become obvious before too long if you know what you're about and have already done pricing), then it could save you a lot of effort in ordering errors and the like. They will often have parts or builds they prefer, and may even want to build the system for you for an extra fee, but as the parent said, you'll find the *GOOD* places will work hard for their customers and even fix things long out of warranty. You might pay a little more overall than you would if you ordered parts from wherever the single best deal you can get on any item on-line, but it can really be well worth it.

      The trick is, knowing and finding a good, honest and knowledgeable shop to work with. Don't alienate them by trying to get them to match every price on-line, but talking to them will let them know you know what you're looking for, and let you decide if they're the right place to work with.

      You can always default to getting it all on-line or a part here or there locally, but if you order from any single place, be it Tiger or NewEgg or Best Buy or the local store, you're going to pay a little more. I'd suggest supporting a local business, if you can. As long as the price is reasonable, I assure you it's worth it in the long run. Hopefully you'll never have problems, but no matter where you buy a computer or parts, odds are you'll eventually have a problem, and chances are your local shop will support and treat you better than anywhere else.

      --
      "Inveniemus Viam Aut Faciemus" 'We will find a way... Or we will make one!' --Hannibal of Carthage
    2. Re:Local shops. by bsDaemon · · Score: 1

      yeah, but if their customers Windows were intact, they wouldn't have any business

    3. Re:Local shops. by Awptimus+Prime · · Score: 2, Insightful

      For example, I bought a 200G drive a few years ago, which failed after six months. "Sorry", they said, "We can't replace that.

      You should have called the HDD warranty people. It would have taken probably five minutes to get an RMA number and box it up to mail off for a replacement.

      People tend to act like complete flipper babies when it comes to warranty failure. Not that I have anything to complain about, I've gotten plenty of free "broken" Western Digital drives and sent them off for warranty and got a fresh one in the mail a few days later.

      It'll definitely be up to you to take care of your own warranty returns after 30 days or so with any online retailer, too. But honestly, it's often a waste to just not deal with the manufacturer directly in most cases, since they'll be less likely to ask a million questions and waste your time.

    4. Re:Local shops. by Trilobyte · · Score: 1

      Isn't the whole point of this thread that the guy doesn't want to pay sales tax? Why, then, are you telling him to shop at local shops?

      I agree, local shops are great, but they also charge sales tax!

    5. Re:Local shops. by daoine_sidhe · · Score: 2, Insightful

      I'll chime in and agree with this one as well. I currently work in one of these small, local shops. We spend so much of our time in the backup/wipe/reload cycle due to malware infection that even the opportunity to talk to someone with any know-how and interest in the nuts and bolts is a nice diversion. We do make it clear that we can't price-match every part, but if you're buying a complete system, often we can match the overall cost due to deals from our distributors. I've even been known to throw in complete assembly for free.

      It's worth a try, and the previous posters were right about the hardware; I can't speak for all local shops, but we've been around for 10 years now, and the only way we've made it is by being almost overkill on honoring warranties and providing support after the sale.

      Besides all that, you'll also be supporting you immediate local economy. Everybody wins!

    6. Re:Local shops. by Anonymous Coward · · Score: 0

      I'd suggest supporting a local business, if you can. As long as the price is reasonable, I assure you it's worth it in the long run. Hopefully you'll never have problems, but no matter where you buy a computer or parts, odds are you'll eventually have a problem, and chances are your local shop will support and treat you better than anywhere else.

      Yes, yes. That's all lovely and touchy-feely but isn't going to help someone whose main concern is the bottom line. I've yet to see a mom & pop that could compete with newegg on prices, even accounting for sales/use tax. Local shops are all about service, because that's the only thing they can offer that a big retailer can't.

      And as you say, the trick is in finding a good, honest shop. The owner of one shop here was recently arrested for fraud and violations of the computer crimes act. That shop routinely accepted computers for repair and never returned them, performed unneccessary "repairs", overbilled credit cards, and acted in a generally scummy fashion.

    7. Re:Local shops. by zippthorne · · Score: 1

      But they *don't* charge shipping, so the difference in price is not as significant.

      --
      Can you be Even More Awesome?!
    8. Re:Local shops. by nine-times · · Score: 1

      YES! Not chains. Someplace like CompUSA is absolute crap. If you have any sort of a problem with a chain like CompUSA, they absolutely don't care.

      But I've had some of the best experiences in little locally owned shops. A lot of times the employees actually know about the products they're selling, and they actually care about your business. This is often true of shops other than computer stores, too.

    9. Re:Local shops. by Gordonjcp · · Score: 2, Informative

      You should have called the HDD warranty people. It would have taken probably five minutes to get an RMA number and box it up to mail off for a replacement.

      Or I could drop it into the shop on my way home from work and ask for a replacement.

    10. Re:Local shops. by Awptimus+Prime · · Score: 1

      As your initial post said, they did not have that drive anymore.

      For example, I bought a 200G drive a few years ago, which failed after six months. "Sorry", they said, "We can't replace that.

      Which is what I was responding to. If they gave a different type of drive, I guess that's okay, but I would rather stick with the same model number drives in an array.

      Of course, your solution also requires there be the computer shop you bought your stuff from between work and home. For those of us who work at home and live in the boonies, FedEx is a much better option than spending $20 on gas, sit in traffic, etc, to get a $90 drive replaced.

    11. Re:Local shops. by Gordonjcp · · Score: 1

      Of course, your solution also requires there be the computer shop you bought your stuff from between work and home.

      In a couple of hundred miles I pass a few computer shops.

    12. Re:Local shops. by ScottBla · · Score: 1

      That's normal for warranty returns to the manufacturer, too...I've had that happen 2 or 3 times with drive returns (most recently I sent in a 300GB drive and got back a 400GB). I imagine it's got to be a lot cheaper for them than trying to replace it with the exact drive that you send in if it's old.

    13. Re:Local shops. by s13g3 · · Score: 1

      Quite, no shop should charge you outright for shipping, and chances are on a whole system you'll pay just as much (if not MUCH more) in shipping charges (or handling/restocking fees, if the retailer claims to waive shipping on orders over $N).

      Also, I did admit it might be more expensive than what you could get each individual part for if you bought each part from a given retailer based solely on cost alone, rather than going with a single supplier. If, however, you want to order everything from just one online-retailer for convenience's sake (i.e., price is an issue, but not an overwhelming or defining one), then try your local store. You'll get better warranty and technical support than you will from Tiger or NewEgg for certain, and with an honest shop, you won't get any refurbished items in new clothing like you might buying strictly online (Overstock.com is bad about this, and apparently NewEgg is has done this on occasion too).

      It all boils down to whether or not you can find a good, honest, local place with access to several major wholesalers. Easier said than done, yes, but well worth the time and effort, I think.

      The sales tax balances out in the end. If it's THAT bad, wait for a stinking tax holiday, like the ones they have at the start of the school season. But really, the savings from a little bit of tax versus the costs of shipping/handling/restocking, plus the poor service and support often experienced from online retailers just doesn't add up in the end.

      --
      "Inveniemus Viam Aut Faciemus" 'We will find a way... Or we will make one!' --Hannibal of Carthage
    14. Re:Local shops. by s13g3 · · Score: 1

      Ahhhhh, thank science for someone who truly understands.

      daoine_sidhe's (I even know how to pronounce that ;) ) exactly right. I spent most of every day working on either old and/or virus/malware infected computers for average joe's who know nothing about computers that the owner knew to start timing how long I spent in conversation and cut me off before too long, just because I'd occasionally stop working to have an intelligent conversation for once, instead of hearing, "I needs me a new 'puter" or "It's done broke an I don't know why. Maybe it's that anti-virus program I downloaded through kazaa."

      Prices often came down for complete new systems, or averaged out to meet or beat equivalent specs on whole systems from other manufacturers. I'm surprised you have an assembly charge for full system builds, but then, we basically built ours in on the cost of a whole system. On a low-end machine ($500 to $600), we usually were looking to get about 15% markup over wholesale cost, and as little as 10% on machines much over, say, $1500. Our independent field tech got parts at 6%, but that's because he bought a whole lot from us on a daily basis, did the field work we didn't want to do, and brought us new customers from other clients he had.

      You will find terrible shops run by people who suck and/or don't know what they're doing, but finding a good one is well worth it, and indeed, supporting your local economy is always a plus - if the reasons why escape you, I'd suggest an economics class or three: it's actually rather more important than most people seem to think.

      daoine_sidhe will understand, I think, as would anyone else who has worked for a local store, when I say it's damned sure not an easy business, and there isn't, in all, really a lot of money in it these days, especially if you have any competition worth a shit and the overhead costs of a storefront, but that's often because the owners of the successful places know they have to be honest and do right by people, and as anyone over the age of 20 knows, there's very little profit in doing right by the customer. For the ethical among us though, it's worth it.

      And that's another part of what makes it worth it to the customer to patronize a local business.

      --
      "Inveniemus Viam Aut Faciemus" 'We will find a way... Or we will make one!' --Hannibal of Carthage
    15. Re:Local shops. by s13g3 · · Score: 1

      I note with amusement you chose to post this as an anonymous coward.

      The last shop I worked for routinely beat NewEgg on prices on all but a handful of items - hard drives I could never touch (though we were awfully damned close) on price alone, as well as whenever a video-card was on sale or price reduction. Plus, we factored shipping and system assembly into cost, and good luck getting build support from NewEgg. Good luck also finding out from NewEgg the kinds of things about current or older hardware that only someone who builds on a daily basis would know. Sure, some places will have hardware brands they prefer and are more experienced with, but just because it isn't EXACTLY what you want doesn't mean it won't work as well or better than the build you dreamed up. Perhaps the RAM you think is so great actually sucks (I got this from a lot of gamer kids that would come through), or the video-card is really a POS, especially in combination with your motherboard. If you're running a *nix flavor, you might know more about it than the local guy, but then again, you never know.

      Point is, among MANY other things, you get the benefit of the local store for support on many issues. If the place is honest and has good suppliers, the price should be damned close. Too, NewEgg doesn't have the best prices on EVERYTHING. It near to equals out often times in the long run. Unless you buy bits and pieces on TigerDirect and Overstock and eBay. Then you run all kinds of other risks which are too great in number to go over here in detail. Suffice to say, my whole point is, with an honest local place, it's worth the effort to find one, and the $10 to maybe even $100 more you might pay there, in the end run. I can't tell you how many machines I've had brought to me over the years that were built by geeks from parts they bought online that turned out to be shit together - many of them expressed later that they'd wished they'd just come to me in the first place. Why? Because they knew I'd have eaten the cost if I ordered parts that didn't work together, replace items that failed for some reason, and in general take responsibility when/if something didn't work out.

      There was a big shop in Atlanta that got nailed for selling pirated software. Most geeks eventually learned not to buy parts there because they overcharged badly, but that was in the days before NewEgg mainly, though they continued to get customers who didn't know better. That, however, is a moot point. ALL forms of business have individuals that will screw people, from online retailers cheating people in one of A(g64,g64) possible ways, to stock brokers and investment bankers, barber shops, megamarts, car mechanics, you name it - there is someone out to screw you in any business, and both the law and a little common sense can protect you; the latter will serve you much better than the former.

      --
      "Inveniemus Viam Aut Faciemus" 'We will find a way... Or we will make one!' --Hannibal of Carthage
    16. Re:Local shops. by adolf · · Score: 1

      It's the same with the manufacturer's warranty.

      I had a 2.5 gig Seagate roll over about 2 years into its 3-year warranty. Seagate was cheerful enough with getting me a quick replacement -- a 6.3 gig replacement.

      A few years later, a 30-gig Maxtor went south. I had a remanufactured 40-gig model within a week, which is still going strong after more than 4 years.

      No complaints from me. If it were really a problem, I could have either partitioned or jumpered around the issue, or lied to BIOS, but I instead opted to fill the extra space with (of course) additional porn.

      That all said, I also maintain a small business selling parts and service as a means of helping folks out and making a little extra cash. Every new part I sell gets a 1-year (parts/labor) warranty, from me. In most cases, I'd even be willing to replace the item on-site -- again, on my own time.

      So far, nobody has needed to exercise the warranty. We'll see how long that lasts, but it seems like a reasonable thing to do for my customers at this point.

  16. Believe it or not... eBay. by PCMeister · · Score: 1

    Many system vendors have put up eBay stores to compete with the likes of NewEgg.

    A quick search for: "gaming computer system" yielded some interesting finds. There was one that caught my attention as it lets you custom build your gaming system right from the bidding page. It had some rather decent selection of system boards (or motherboards for us non-PC [politically correct] older folk) and other components to choose from. Not bad at all as it falls in line with what you're looking for -- one vendor without nailing you with sales tax as they're not in your home state. The 3-year warranty is always a good thing.

    Good luck!

    Oblig. Disclaimer: I don't have an eBay store or know anyone that does for that matter, so this post is not a shameless plug. I'm also not associated with any computer hardware vendors.

    1. Re:Believe it or not... eBay. by NicknamesAreStupid · · Score: 1

      Yeah, I've bought off eBay and gotten some real deals too. I found a 3.2GHz Prescott for $80 when they were selling at NewEgg for $200. Four years later it is still working BTW.

      You need to be careful and know exactly what you want. Refund/exchange policies are like a Turkish bazaar, and I often get that "back of the truck" feeling. But hey, you want cheap, they got cheap. They also have lots of EXPENSIVE, but that is what sorting by price is for.

  17. My 2 by Red_Chaos1 · · Score: 1

    MWave and ZipZoomFly are both very good alternatives to NewEgg.

  18. A few... by WedgeTalon · · Score: 5, Informative

    As a fellow Tennessean, I'd first like to point out that Neweeg is still a great choice. I order from them regularly because:
    1) They are usually still nearly the cheapest
    2) They ship quick
    3) If it ships from their TN center, I have it the next day
    4) Their customer service ROCKS
    5) Their website is the best of any I've used.

    If I don't use them, I will use either mwave, ZipZoomFly, or (if you don't mind open-box items) Tech For Less (just remember to leave a comment when ordering that you know wtf you are doing, else they will hold your order until they get ahold of you).

    I've also used ProVantage a time or two, but really only when they had a good deal.

    1. Re:A few... by ShaunC · · Score: 0, Offtopic

      Where in Tennessee are you? I'm in Memphis; I realize this has nothing to do with the topic at hand, but I couldn't help but be curious.

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    2. Re:A few... by WedgeTalon · · Score: 1

      Over on the other side, just outside of Knoxville.

    3. Re:A few... by Anonymous Coward · · Score: 0

      I use Newegg, Zipzoomfly, Tigerdirect, and Amazon. Occasionally though, Best Buy and Circuit City have good deals running online. Also, try google searching "promo codes" for whatever vendor you choose, I saved about $20 last time because I found a promo code for Tigerdirect.

    4. Re:A few... by Anonymous Coward · · Score: 0

      Just outside maryville here.

      And sales tax be dammed. newegg is THE best retailer to deal with. ever. hands down.

      the money i've saved when getting things replaced instead of just being 'shit outta luck' like i would be with many other retailers. is well worth the sales tax.

      even on big ticket $1000 items. i'll still goto newegg first. and buy there if they have what i want.

      even on items that newegg says up front that they will not support and you need to deal with the mfg direct. newegg still helps you out a great deal.

      you just cant beat newegg. they know how to do it right. even if it does cost a little extra.

    5. Re:A few... by Anonymous Coward · · Score: 0

      I live in Nashville and I concur with the above statements. I pay 9.25% tax... you must live in Hitemwhentheirdown County.

      Suck it up and use Newegg. I shop around, find it cheaper, and still go back to Newegg. When a company gets it really right, I stay with them.

    6. Re:A few... by Anonymous Coward · · Score: 0

      Exactly. They just plain make it worth it.

      By the by, do you know of any good local tech stores? I've wanted to pick up a couple things in a pinch, but the only local stores I know are Digitek in the downtown Knoxville area and Computer King in the West Town Mall area. And both are, from what I've seen, crap. Not to mention a good 20+ minute drive from me.

    7. Re:A few... by WallaceAndGromit · · Score: 1

      Love newegg also, use them frequently. Have also used these two occasionally with good success...
      http://www.atacom.com/
      http://www.thenerds.net/
      Although, I will admit it has been about two years since I have used either of those two, so YMMV.

      --
      Name: Mr. Anon E Mouse; SSN: 555-55-5555
    8. Re:A few... by CaryTheSane · · Score: 1

      Thanks for your input. When its all said and done, I may end up with the Egg as well, for all the reasons you give. I just thought that there might be another online store out there that /.ers had vetted, and found to be good. Lots of people have had good things to say about mwave, I'll have to check that out.

    9. Re:A few... by CaryTheSane · · Score: 1

      I lived in Memphis for about a year growing up (a long time ago :-D) but now I'm in Knoxville.

    10. Re:A few... by Donniedarkness · · Score: 1

      I second the recommendation of Newegg. I get most of my stuff the next day, and the customer service is amazing.

      --
      Earn a % of cash back from Newegg, Tiger Direct, Walmart.com, and more: http://www.mrrebates.com?refid=458505
    11. Re:A few... by Anonymous Coward · · Score: 0

      I second provantage. I've been buying from them for years, their prices are usually competitive, especially on brands they have deals with, and if you ever have to deal with their customer service, it is excellent.

    12. Re:A few... by Anonymous Coward · · Score: 0

      LOL That's the fun of being a Tennessean. You can get stuff shipped to you really fast since everyone wants to put their warehouse close to FedEx's hub in Memphis. It makes it really hard to avoid sales taxes though.

    13. Re:A few... by Anonymous Coward · · Score: 0

      Provantage is good for software for students/faculty/staff since they carry "academic edition" software.

    14. Re:A few... by CSFFlame · · Score: 0

      Seconding Zipzoomfly, I've gotten some heavy duty stuff from them. Thermaltake armor case (rev 00) Creative Gigaworks S750(for $230 on clearance, MSRP $499) And a bunch of other small stuff.

  19. http://www.cyberpowerpc.com is good for built PCs by Anonymous Coward · · Score: 1, Interesting

    Rather than "build myself" from parts, I wanted someone else to build & test with quality parts I specified. It was surprisingly hard to find a site to build what I really wanted at a good price.

    Eventually I went with http://www.cyberpowerpc.com and ended up with the PC I really wanted.

    I got an nForce with 8800 GT and power supply wattage I specified. Since I run Linux on the box, they nicely let you buy sans Windows.

    I took the system apart enough to make sure all the components were really what I ordered and they were. The system just worked. I got Ubuntu installed without too much hassle.

    I built a Shuttle box before with parts from newegg and it was stressful when something doesn't go right (fortunately for me it was just difficulties getting every cable plugged in given the small form factor--and not bad parts).

  20. Re:Another great news item on Slashdot by atari2600 · · Score: 0, Flamebait

    I love you - you posted what i was going to post in a very concise manner. Soulskill == kdawson?

    Slashdot isn't just for news - it's more for discussion but imho, this is a fucking stupid topic. Suck it up and pay the tax.

  21. The tax is worth it by pwnies · · Score: 1

    I've had too many poor experiences with other hardware vendors to even consider not going with newegg. I hate to not really give you an answer you're looking for, but trust me on this one. After ordering from a few other peeps online you'll go back to newegg. Everyone goes to it for a reason.

    1. Re:The tax is worth it by CaryTheSane · · Score: 1

      Thanks for your input. To be honest, I may end up doing exactly that. I've used NewEgg before for small things, and I've always been happy. I was just hoping that there was more than one vendor in the world that was trustworthy.

  22. My personal vendor by houghi · · Score: 4, Funny

    There is this guy I know who delevers everything I ask. Prices are good. It is just a bitch to drive down to the docks and for some odd reason he only takes cash in small bills in a brown paperbag.

    He is a wise guy and explained that an insurance also would be great and he is right. I haven't been beaten up since I took that insurance. A good fellow, always talking about his family and such.

    --
    Don't fight for your country, if your country does not fight for you.
    1. Re:My personal vendor by Anonymous Coward · · Score: 0

      I lulled

    2. Re:My personal vendor by Gazzonyx · · Score: 1

      A good guy, no doubt. However, I'm not so keen on his "associates". It seems that whenever he starts talking about them, I'm in for a bad time.

      --

      If I mod you up, it doesn't necessarily mean I agree with what you've said, sorry.

  23. Trading Forums by JohnSearle · · Score: 3, Informative

    I usually buy most of my parts from Trading Forums, such as Anandtech.com or Hardforum.com.

    The prices offered are almost always below what a store offers. Plus, if you decide to go with people selling used instead of new (both are available), you can get it at only a fraction of the cost.

    I've been dealing with people from those forums for a couple years now, and they've saved me hundreds of dollars.

    Security is the only real issue, since people can rip each other off... but as long as you trade with people that have a good (high) reputation, then you're normally safe. Moreover, a lot of products are sold with transferable manufacturers warranties on them, so you can buy safely, knowing that you're covered for a bit. I have yet to be ripped off after quite a number of full computer builds.

    - John

  24. pricewatch by Verdatum · · Score: 1

    I use pricewatch.com to find the cheapest vendor for one or two of the higher ticket items. If I'm trying to keep my vendor list short, I then investigate the prices of those winning vendors for the other items on my shopping list and compare those prices against pricewatch's best. For big price hikes, I use separate vendors; if it's only a few bucks, I keep the vendor list low.

  25. Re:Another great news item on Slashdot by cyborch · · Score: 5, Informative

    Did you notice the ASK SLASHDOT part of the title? It's not supposed to be news, it's supposed to be a question! I am not even asking you to RTFA, just read the damn title before you post!

  26. Re:Another great news item on Slashdot by ccguy · · Score: 4, Insightful

    Boho, 9.5% sales tax, what to do what to do? Ask millions of people on Slashdot!

    Don't bitch, if you had something else to do other than reading this thread you would be doing it :-)

    Besides, this kind of 'news' are to slashdot what a bad referee is to football: You hate him, but he gives you a (socially accepted) reason to yell.

  27. 10% is a lot by Caboosian · · Score: 1

    But for Newegg's service, honestly, I'd still be ordering from there. Building a new computer is almost always expensive - but it's hard to put a price on service. Sure, you could go with Tiger, but when that one part is three days late, or that one HDD clicks when you put it in, do you really want to deal with Tiger?

    It's quite a premium to pay, but service is something that is really important to me. If I order a $200 video card, I want to feel safe knowing I'll be able to return it. Again, that's just me, but you should definitely be asking yourself how much service is worth to you. At the very least, keep that question in the back of your mind - it could definitely come back to bite you in the ass if you don't.

  28. Hole in the wall private shops by Fantastic+Lad · · Score: 5, Informative

    Every city has at least one or two. The best are the crack in the wall places with a guy in the back surrounded by parts.

    Some of the items you'll buy will be a great deal, others maybe not, and yeah, you'll have to pay tax. --But you won't pay for shipping, (which, if you're buying lots of goodies, will probably cost a fair bit, though probably not 10% of the cost of a well-equipped new machine).

    But nothing is nicer than being able to run out on a gut-feeling of inspiration and pick up a stack of parts that same afternoon. Speaking as a geek, I have to say that walking out of a shop with an OEM hard drive packaged in nothing but an anti-static bag is one of the best feelings in the world. --I realized on one of those occasions why my girlfriend loved shopping for clothes so much, and it was with a bit of wistfulness that I recognized I only shopped for computer bits once every few years, whereas for her cruising the used-clothing stores was a weekly fix. Comfort shopping is silly, but it's also human, so when you do end up spending a whack of money, it's nice to jump in and get right into it.

    There are other advantages when you buy from a local, private vendor. If you change your mind about a part, or if a stick of memory is faulty or whatever, you can always go back and hash it out with the owner. Either he'll tell you what you did wrong, or replace the part, and he'll nearly always remember you. A human connection is great; you don't have to fill out impersonal forms and take a number or stay on hold or any of that lousy nonsense. You've got a guy right there who wants to help you, partly because he doesn't want to have to give your money back and partly because he's also a geek who instinctively wants stuff to work right. And sometimes you'll meet a really cool person where it's fun just to chat and trade opinions and such; more than once I've gone into a shop with a well-considered shopping list only to have the guy behind the counter say, "Oh, we don't have that mother board, but check it out! We do have this one; it works great and it costs less than the one on your list, plus it has this extra feature which is really cool! The manufacturer just put out the next model, so they're trying to sell off their previous one, which is why it's such a great deal." I've picked up some awesome hardware that way. So I'd say it's well worth the extra expense (if it even adds up to that much when you take shipping into account, and any unexpected in-house deals or whatever), to buy from small vendors.

    I will say, however, that buying on-line does generate a sort of Christmas day feeling, where you get to wait in eager anticipation for stuff to arrive, plus you get to build exactly the system you want because you can be really specific about the parts. But I prefer the more adventurous side of going out to find parts yourself. I think it might satisfy some kind of latent hunter/gatherer gene inside us all.

    By far, however, the absolute worst way to spend money on computer parts is to go to a big, corporate, well-lit box store where the guys have little name tags and same-color shirts. Ugh! --I mean, that's fine for laptops and big screens and such, but for hard drives and mother boards and video cards and bags of little screws? What a waste of an experience! I'd rather use an abacus than build a computer from parts obtained in a damned box store. Not to mention that it's nearly always a LOT more expensive that way. Nobody can beat them on price for big items which they order by the shipping palate, but for smaller parts. . , there's simply too many to choose from, so they stream-line their stock and charge you up the wazoo for them. And anyway box stores, you know, have no soul.

    Anyway, I hope everything works out for. Enjoy!

    -FL

    1. Re:Hole in the wall private shops by SirLurksAlot · · Score: 4, Informative

      By far, however, the absolute worst way to spend money on computer parts is to go to a big, corporate, well-lit box store where the guys have little name tags and same-color shirts. Ugh! --I mean, that's fine for laptops and big screens and such, but for hard drives and mother boards and video cards and bags of little screws? What a waste of an experience! I'd rather use an abacus than build a computer from parts obtained in a damned box store. Not to mention that it's nearly always a LOT more expensive that way. Nobody can beat them on price for big items which they order by the shipping palate, but for smaller parts. . , there's simply too many to choose from, so they stream-line their stock and charge you up the wazoo for them. And anyway box stores, you know, have no soul.

      Have you ever been to Microcenter? They're the only box store I'll buy parts from because their prices are reasonable and their return policies aren't barbaric. I'd never buy a pre-built system from them because their prices (for the pre-built systems, mind) are outrageous but they do have an excellent selection of parts (and books, and networking accessories), including slightly used hard drives and RAM. The staff is usually very knowledgeable (in comparison to say, Best Buy *shudders*) and they seem to actually enjoy working there. They also sell flash drives cheap as dirt. As for having no soul, hey even the little guy is in it for the money, or they'd do it for free. It's just business, you know?

      The Microcenter I go to has a hole-in-the-wall parts place literally right next door, which is convenient because I'll usually go there if I can't find something at Microcenter, or I have a suspicious that the price is too high. The hole-in-the-wall place doesn't always have what I'm looking for and a lot of the time their stock is a mishmash of used and outdated parts, but it is fun to go bargain hunting there every now and then. Their pre-built systems are usually cheaper too, and they don't come laden with all kinds of crapware. I'm always surprised that the place manages to stay in business but they've apparently found a way to make a buck.

      Don't get me wrong, it's obvious that you enjoy the experience of parts shopping, and I can completely relate to that. I think both the hole-in-the-wall parts shops and (some of) the big box places have their benefits and detriments, and a lot of it is personal preference.

      Your post also reminded me that I've been meaning to pick up another hard drive, I might have to make a trip today :-D

      --
      God, schmod. I want my monkey man!
    2. Re:Hole in the wall private shops by friedman101 · · Score: 1

      and yeah, you'll have to pay tax. --But you won't pay for shipping

      Yeah you will, you just wont know it

    3. Re:Hole in the wall private shops by bcrowell · · Score: 1

      By far, however, the absolute worst way to spend money on computer parts is to go to a big, corporate, well-lit box store where the guys have little name tags and same-color shirts.

      It's always dangerous to generalize. I always buy parts from Fry's. The first couple of times I built my own machine, I botched some stuff. When I came back in with a woeful look on my face and walked up to the repair counter, they were just amazingly nice about it. The second time, the only problem had been that I hadn't pushed the cpu in far enough to seat it properly; they diagnosed the problem for me, and didn't charge me a dime. Okay, I suppose Fry's is qualitatively different from Circuit City.

    4. Re:Hole in the wall private shops by Blakey+Rat · · Score: 1

      Fry's exchanged a video card that I'd installed a third-party cooler on (incorrectly; I wired the fan backwards and it overheated), even after I told them I was fully responsible for destroying the card. I know a lot of people say they have terrible experiences at Fry's, but they've done quite a few questionable returns for me with no problems.

      My only gripe about Fry's, especially now that fuel prices are up, is that there ain't enough of them. Hey Fry's: Build one NORTH of Seattle, maybe in Lynnwood or Everett, that would make me very happy. Even with the deals and good service, I can't justify driving 40 minutes to get to your store.

    5. Re:Hole in the wall private shops by IorDMUX · · Score: 1

      Microcenter? They're the only box store I'll buy parts from because their prices are reasonable and their return policies aren't barbaric.

      I agree wholeheartedly. They get my business not because of any brand loyalty or grand advertising, but because of a knowledgeable staff, the best assortment of OEM parts I've ever seen at a brick-and-mortar store, and prices that (sometimes) compete with Newegg and the like. It depends on the parts, too... CPU's, PSU's, HDD's and such are usually priced excellently at Microcenter, while graphics cards, motherboards, cases, and the like can be found for much cheaper online.

      The last *five* computers that I've built have been a combination of parts from Newegg and Microcenter, and I've never had an issue that wasn't solved immediately.

      So... apparently there are only 21 Microcenters in the nation. The last three cities I've lived in have all had a Microcenter in the main shopping plaza... Am I just lucky? Or is it fate?

      *shrug* Either way, I think I'll stop by there this afternoon. You never know what hits the clearance racks any given day!

      --
      >> Standing on head makes smile of frown, but rest of face also upside down.
    6. Re:Hole in the wall private shops by hawk · · Score: 1

      I forget the phrase I used when I brought a credit card sized digital camera back to a Radio Shack a few years ago after my daughter sent it the laundry ("adverse kinematic experience" "unfortunate hydraulic incident"?) The manager just cut open another one and swapped me.

      hawk

    7. Re:Hole in the wall private shops by Anonymous Coward · · Score: 0

      I agree about buying in a big-box store being the worst. I consider Best Buy to be an appliance store that pretends to sell electronics and computers. I have gone to Fry's from time to time though; I drive about 180 miles to get to the one in Downer's Grove. It's the exact inverse -- it has a washing machine, air conditioner, etc. section but it's more for show than anything; really they are one huge electronics and computer store. They are slightly higher than mail order but I can actually look around at parts.
                  Unfortunately (for computer part shopping) I live in Iowa City; people consider Best Buy and (in Cedar Rapids) Circuit Shitty to be great computer stores. The local shops have mostly packed up, the few I've seen have VERY limited supplies of parts.

    8. Re:Hole in the wall private shops by Anonymous Coward · · Score: 0

      You must be referring to MicroCenter on Bethel Rd, Columbus. BTW, the hole-in-the-wall shop that is there was a lot better before MC moved in.

  29. PC World is by far the best by Anonymous Coward · · Score: 0

    Especially if you're an un-hinged Linux "weirdo".

    http://linux.slashdot.org/article.pl?sid=07/09/15/2031231

  30. Summer Tax Holiday by Digero · · Score: 1

    In Massachusetts, we have an annual tax-free weekend during the summer. A quick google search suggests that Tennessee does the same thing (perhaps even one in the spring as well?)

    You've missed the one for this year, but you might want to keep it in mind if you ever want to buy something expensive from Newegg in the future... or if you're really in no rush to get a new computer.

    1. Re:Summer Tax Holiday by bsDaemon · · Score: 1

      "tax-free holidays" are usually towards the end of summer and cover typical "back-to-school" crap. Here in the South East, we also get hurricane supplies lumped in with that, too. Parts for his fancy new gaming machine may or may not be covered (though its likely that a brand-name laptop or something at Best Buy would be).

    2. Re:Summer Tax Holiday by CaryTheSane · · Score: 2, Informative

      Thanks for your input. We do have the tax holiday here in the spring and fall, mostly for people to buy school supplies. There are a very limited number of items that fall under that holiday, however. For computers, you have to buy a complete machine, under a certain dollar amount. Computer parts aren't included in the holiday.

  31. The best shop is the one nearest your house... by Joce640k · · Score: 2, Insightful

    If something doesn't work out* you can go over there and deal with it personally. Isn't that worth 10% extra?

    [*] And there's a fair chance it won't, no matter who you buy from.

    --
    No sig today...
    1. Re:The best shop is the one nearest your house... by Killjoy_NL · · Score: 1

      Heh besides the point that the stores where I live are populated by idiots, their selection is cheap crap and their prices are more than 10% higher.

      YMMV :)

      --
      This is the sig that says NI (again)
  32. Laptops by Anonymous Coward · · Score: 1, Informative

    I've used Cables for Less several times, and they were prompt, and inexpensive. I was leary, at first, of using an online vendor, but would recommend then unhesitatingly.

  33. Newegg and CDW by dj42 · · Score: 1

    Newegg and CDW. I have bought at least $100K from Newegg for myself and others (business and personal).

    --
    We are one consciousness experiencing itself subjectively. Back to you with the weather, Bob!
  34. A strange question... by KlausBreuer · · Score: 2, Insightful

    ...especially considering that Slashdot is read world-wide, and (for example) us Europeans usually do not order from the US onliners (not just the different voltage, but postage and, especially, border taxes).

    Me? I found a street dealer I trust. Pay about 10% more than online, but he's really worth it.

    --
    Free PC version of ChipWits at http://www.breueronline.de/klaus/chipwits/
    1. Re:A strange question... by Jah-Wren+Ryel · · Score: 2, Insightful

      ...especially considering that Slashdot is read world-wide, and (for example) us Europeans usually do not order from the US onliners (not just the different voltage, but postage and, especially, border taxes).

      You might be surprised to learn that even after taxes, most electronic-related items are significantly cheaper in the US. There tends to be a policy to price products equivalently in the number of dollars and euros. Right now, that works out to about a 42% premium for the privilege of paying in euros (and the UK gets it even worse with similar 1:1 pricing but a 76% premium for paying in pounds).

      For example - typical song pricing on itunes is 0.99 euros in europe, but 0.99 cents in the USA.

      --
      When information is power, privacy is freedom.
    2. Re:A strange question... by Anonymous Coward · · Score: 1, Funny

      0.99 cents, holy jezus, no wonder those RIAA guys are crying about artists not getting a fair price.

    3. Re:A strange question... by Anonymous Coward · · Score: 0

      It's not limited to electronics-related items, either. I'm currently looking at buying a pair of new shoes; I've got a specific model by a small manufacturer in mind. The price in Europe? 100 EUR. In the USA? 80 USD.

      That's right, it's twice as expensive here.

      And to add insult to injury, this is a European (Italian) manufacturer.

    4. Re:A strange question... by cerberusss · · Score: 1

      Maybe for some, but not for Dell:

      Example: Dell laptop, type Vostro 1710:

      US Dell website: $699
      French Dell website: $369

      --
      8 of 13 people found this answer helpful. Did you?
    5. Re:A strange question... by Kjella · · Score: 1

      You might be surprised to learn that even after taxes, most electronic-related items are significantly cheaper in the US.

      That in general applies to things like IP and region coded things like consoles or similar objects that just wouldn't work the same. It's the true reason for not creating a global region-free market - price differentiation. On normal computer hardware (CPU, mobo, RAM, graphics card etc.) and other electronics (digicams, videocameras, TV, stereo) the best price on webshops tends to be not far from US price + VAT. What is annoying though is that there seems to be some extra lag time - hardware I want often turn up a month after it's in stock at newegg.

      --
      Live today, because you never know what tomorrow brings
    6. Re:A strange question... by Anonymous Coward · · Score: 0

      As 369 euros is equal to 525 dollars, there ain't no way it is the same configuration as the US model.

    7. Re:A strange question... by meringuoid · · Score: 2, Interesting
      0.99 cents, holy jezus, no wonder those RIAA guys are crying about artists not getting a fair price.

      This must be the Verizon music store.

      --
      Real Daleks don't climb stairs - they level the building.
  35. newegg by spottedkangaroo · · Score: 4, Informative

    ... once you know, you newegg.

    Start with items with lots of reviews, read the most critical first. 4. profit.

    --
    Imagine if you weren't allowed to use roads because a bus company complained about your driving 3 times. --skunkpussy
    1. Re:NewEgg by louzerr · · Score: 1

      This kept happening to a friend of mine. He claimed that they were very good about exchanging bad parts if you simply mailed them back, but waiting for a complete set of good parts took some time when building a complete system from scratch.

      He also mentioned that it was near impossible to talk to any body at Tiger.

      --
      "The large print giveth, and the small print taketh away" -- "Step Right Up", Tom Waits
    2. Re:newegg by sanosuke001 · · Score: 1

      That's the same thing I do. If there's an issue with a piece of HW, the 1-3 egg reviewers will be the ones to point it out.

      --
      -SaNo
    3. Re:newegg by Anonymous Coward · · Score: 0

      I always read the most helpful reviews first since a lot of people that leave critical reviews often don't know how to use the product or are just idiots. Also, the most helpful reviews usually tell you how to fix/avoid whatever problems/bugs the item has.

  36. zipzoomfly and mwave by teldar · · Score: 2, Interesting

    I, like many people, have bought from both of these. However, I buy just about everything from newegg as their customer service makes their prices nearly secondary. I would pay a couple dollars more per item to buy from them. I doubt there's another company in the U.S. with customer service anywhere near as good. T

  37. OVERKILL dude by cheekyboy · · Score: 1

    I got a cheapy MB by gigabyte that cost no more than a case of good beer $49, and a E1200 cpu , together with a Nvidia 9600 and 3gig ram ddr2-800, new games still run well, and it was cheap, cheaper than a Wii.

    Anyones price cap should be PS3 price, else just get a ps3.

    Go for the cheapest CPU, and upgrade in 6months to something twice as fast.

    --
    Liberty freedom are no1, not dicks in suits.
    1. Re:OVERKILL dude by rve · · Score: 3, Insightful

      Go for the cheapest CPU, and upgrade in 6months to something twice as fast.

      I'll bet you didn't get a socket 939 board

    2. Re:OVERKILL dude by Anonymous Coward · · Score: 2, Interesting

      Anyones price cap should be PS3 price, else just get a ps3.

      I'm not denying the PS3 can be impressive hardly an ideal system.
      It depends on the type of games you play.
      If you like Guitar Hero/Platform kinda games, like to switch off your mind for a few hours or the kinds of games with lots of FMV & pretty cutscenes then get a PS3.
      If you like FPS/RTS games or those you have to think about a PC is a much better option.
      If you like games you can mod, alter or want loads of addons you're also better off with a PC.

      Even if that wasn't the case, my disability prevents me from using the controllers that come with the PS3/Xbox/Wii.

      Oh and Sony is evil and should be removed from the planet for repeatedly trying to screw its customers.

    3. Re:OVERKILL dude by Anonymous Coward · · Score: 0

      Oh and Sony is evil and should be removed from the planet for repeatedly trying to screw its customers.

      Citation Provided:
      1) Suing awesome companies into existence:http://liksang.com/
      2) Rootkit fiasco: http://www.wired.com/science/discoveries/news/2005/11/69467
      3) Member of the RIAA

      For the people who see these Sony hate posts and wonder where they come from. And I'm sure there's plenty more I left out (Please do add them). This is why I'll never buy or recommend a Sony product (and family and friends do consult me all the time for electronic purchases).

    4. Re:OVERKILL dude by Anonymous Coward · · Score: 0

      Not to mention destroying console reliability.

      The PS1 having incredibly shitty performance, and the PS2 having laser problems... The PS1 had a 1% failure rate, the PS2 ~4% (or was it higher?). This likely inspired microsoft to say fuck standards and go for a 33%+ failure rate on the 360.

      Sony were the first with optical media. Except cartridges were much more reliable. I don't even think you can rip stuff like Gamecube games to use in an emulator with a PC's DVD drive. But you could with N64 carts.

      Sony is not fucking cool.

    5. Re:OVERKILL dude by lordofthechia · · Score: 1

      Sony were the first with optical media.

      6th or 7th. But an understandable mistake, they were the first wildly successful optical media based game system.

      Just off the top of my head,
      1. Sega CD
      2. TurboGrafx CD
      3. Sega Saturn
      4. 3DO (Panasonic and Goldstar Models)
      5. Phillips CDI
      6. Neo Geo CD (First Version - not CDZ)
      7. Sega CD derivatives (CD-X; Wondermega 1&2 (X-Eye in US))

      I believe most of these preceded the Playstation.

      That said, getting back on topic, other that newegg I don't know who to recommend but I can say that if you shop pricewatch you may see one company in particular consistently as the lowest price in many categories: 3btech.net DO NOT buy from these jokers. I made the mistake of giving them a try, I ordered two items I ordered (which were listed as OEM), what I received were two used and non-functional items. One was a keyboard which had liquid spilled inside it, but the exterior of the keyboard had been wiped clean (as evidenced by streaks visible when lit at an angle). Though they did go through the effort of packaging it in an oem box and even including a manual and CD.

      Best part was that I got no apology from 3btech. I can understand a shipping mistake from time to time, but instead they tried to assure me that OEM = used/refurbished! So they ended up refusing to pay for return shipping. But for some odd reason their Pricewatch profile (which was in the dumps a while ago) is now flooded with generic positive comments....

      (In summary, Sony was not alone and in fact late to CD party, 3btech BAD!)

      --
      Georgia Tech, the leader in Chia(tm) technology.
    6. Re:OVERKILL dude by spire3661 · · Score: 1

      PC gaming and console gaming do not intersect at all levels. RTS is a good example of something that should played only on a PC. Racing games, up until recently were solely the province of consoles. TO me, MS screws their customers ALOT harder then Sony does. If you are a developer and want to give away content, MS says no, you MUST charge for it and MS sets the price. Another example is Mass Effect, $15 for DLC on 360, free for PC users and the game was $10 cheaper. The wireless module for the 360 STILL costs almost $100 USD. You can only use MS approved hard drives, unlike PS3 where i can add whatever 2.5" sata drive i like. Add to that Live costs $50 a year,PSN works and its free. I have had no issues playing online on PSN. Sony allows Kb/mouse schemes, MS says no. The PS3 is a fantastic machine, IF you look at it as more than a gaming machine. It is, quite simply, the best media player yet developed. $400 is steal for what you get.

      --
      Good-bye
    7. Re:OVERKILL dude by cmdr_klarg · · Score: 1

      Unfortunately, I did just that... freaking prices on dual core CPUs for 939 are insane. Single core CPUs are nice and cheap, so I picked up the 4000+ for a song last year. I'll probably end up skipping dual cores completely and go straight to a quad around the beginning of the year.

      --
      THE SOFTWARE, IT NO WORKY!!!
  38. single vendor doesn't guarantee 1 shipment by petes_PoV · · Score: 2, Insightful

    . I'd like to use the fewest number of vendors (preferably only one), so that all the parts arrive at the same time

    This isn't necessarily true. the vendor may have some of the parts you want, but be waiting delivery on others. You could end up in one of two situations:

    • waiting an extended period until your single supplier can ship the whole consignment at once
    • Getting one shipment for the parts they can provide instantly, then one or more when the other parts arrive.

    Niether is satisfactory IMHO. Go with several suppliers, either check their online stock from their website, or ask "can you ship these parts today?"

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  39. I love Newegg but I don't buy harddrives from them by identity253 · · Score: 2, Interesting

    ...anymore. Something has changed in the last couple of years, both the Seagate and Western Digital drives they sell are getting abnormally high failure rates reported back in the product reviews.

    After getting a few drives that were packed with just crumpled paper around them, I believe that the responsibility for the higher failure rate may lie more with Newegg's handling and packaging than with the manufacturer's quality control. I still order almost all of my parts from Newegg for all of the reasons that others have mentioned, but I've started getting my drives from CDW instead. Each OEM drive I've ordered from CDW has come packaged in it's own plain brown cardboard box, held suspended in plastic shock absorbers like retail boxed drives do.

    I could be wrong, of course, and it was only a few months ago I decided this, so time will tell.

  40. cyberpowerpc.com by Ritz_Just_Ritz · · Score: 2, Informative

    I recently used these guys:

    http://www.cyberpowerpc.com/

    I "discovered" the brand when shopping on Newegg, but didn't see the exact config I wanted. So I went directly to the vendor's website and found that their gaming systems were EXTREMELY mod friendly with a wide variety of choices for components. So I mixed and matched and had them test it prior to delivery. The end result was a pretty tricked out quad-core core2duo box with lots of RAM and fast video for WELL under US$1K.

    Cheers,

    1. Re:cyberpowerpc.com by Anonymous Coward · · Score: 0

      quad-core core2duo box with lots of RAM and fast video for WELL under US$1K.

      So you mean Core2Quad?

      I've used them before. I got a cheap box when going off to school in '99 from them after seeing an ad in Computer Shopper. It lasted a surprisingly long time considering the low quality of the parts used.

  41. sounds like by ramul · · Score: 1

    sounds like market research in disguise if you ask me

  42. Australia by evanism · · Score: 3, Informative

    I love UMART - umart.net.au (now ijk.com.au after a recent rebrand).

    Their site is a tad ordinary, but they are everything you want in a vendor, they are CHEAP (not necessarily the super cheapest, but close enough to the mark not to matter), they will NEVER fork you over on refunds, go the extra distance to find that weird douverlacky and are prompt with their service.

    I've used them extensively (about $100k for heaps of orders) both personally and professionally. They will sell you the bits, make suggestions if they don't quite work (like the mobo or ram is off), make the box for you if you're tight on time/skills - and do tidy work on it too (cables all neat, things tucked away, stickers put on, little touches)......

    What I like is that they don't mind overclockers. I've pushed gear a bit too hard occasionally and they don't give you any shit about it.

    They do a great job and I recommend them very highly. I'm not an employee or shill if you're thinking that, just a very highly satisfied multi time customer (and work admin/buyer/CTO)

    --
    Just bought a new quantum computer, but I'm uncertain how it works.
    1. Re:Australia by khing · · Score: 2, Informative

      sorry, i modded 'funny' wrongly. I blame my cold hands.

      anyway, i'm seconding umart for Australia. I've bought from them a few times, and I really appreciate their quick reply to emails, their extremely efficient service, and their speedy (and reasonably cheap) shipping.

      Yes they are a little bit more expensive than the cheapest around, but they are still cheap enough that the extra few dollars for the better experience doesn't matter.

  43. Kingston for memory by LM741N · · Score: 3, Informative

    As far as I know, the memory business is a giant scam. The high priced stuff like Kingston and some others have the least defects- thus are prime binned for a higher price, and the cheap stuff causes problems as soon as it is installed as it was sorted into bins that were under-spec. Memtest86 has consistently proven this to me.

    1. Re:Kingston for memory by maestroX · · Score: 2, Insightful
      Kingston/corsair offer life-time guarantee.

      Prices are ridiculously low for a Gb of memory considering the amount of produce, material and quality, so anything cheaper will most likely be lesser, be it defect, scam or whatever, unless you're lucky and you did get a working module from the rejected batch.

      The memory business is crowded. Getting a life-time guarantee from a business with an *existing* and responsive RMA department for only a couple of bucks extra buys you time and less frustration.

      Cheap-skating on memory is for those who like flipping modules on a free afternoon.

    2. Re:Kingston for memory by Cousin+Scuzzy · · Score: 1

      How does what you've described qualify as a scam? Charging higher prices for better products sounds pretty rational.

      Sometimes you actually get what you pay for. It's when you don't get what you paid for that it seems like a scam.

    3. Re:Kingston for memory by Jorophose · · Score: 1

      What are your thoughts on OCZ then?

      (Here's something sad: FutureShop has beaten out a few local stores, and a couple online stores, for Kingston DDR2-667. What the hell.)

    4. Re:Kingston for memory by toddestan · · Score: 1

      It's a scam because he expects the cheaper stuff to still work, and it doesn't. It's that simple.

    5. Re:Kingston for memory by spire3661 · · Score: 1

      Not only that, the Kingston factory is about 10 miles from where I live and they allow walk-up returns, after you setup the RMA online. Really great to able to RMA your parts same day.

      --
      Good-bye
  44. no complaints about by nimbius · · Score: 1

    newegg, or thinkgeek...what little product related to hardware they do sell.

    big caveat: a $14 power supply isnt going to be worth a damn, and you cant fault the seller for trying their best to bring cheap product to market. the customer demanded it, after all.

    --
    Good people go to bed earlier.
  45. You have to pay tax anyway by EmagGeek · · Score: 4, Informative

    You still have to pay Use Tax even if you buy something out of state.

    http://www.tennessee.gov/revenue/tntaxes/usetax.htm

    So, just buy from Newegg and make your life easier..

    1. Re:You have to pay tax anyway by Slashdot+Parent · · Score: 1

      Use tax. Riiiiiiight.

      Disclaimer: I am not a tax adviser. Don't listen to me.

      In a nutshell, if you are not a business, don't bother paying use tax. You are never, ever going to get audited for use tax as an individual.

      That being said, pro photographers get shaken down for use tax all the time because they tend buy high-ticket items and dodge sales/use tax. Save those receipts and/or pay your use tax, as applicable.

      --
      They don't grade fathers, but if your daughter's a stripper, you fucked up. --Chris Rock
    2. Re:You have to pay tax anyway by EmagGeek · · Score: 1

      Just because you are never audited doesn't mean you don't have to pay it.

      Use Tax applies to businesses and individuals and lack of enforcement does not equal absence of obligation.

    3. Re:You have to pay tax anyway by Slashdot+Parent · · Score: 1

      And you probably never drive even 1 mile per hour over the speed limit, either.

      Go ahead and pay your use tax. I wouldn't be surprised if that increased your audit chances since your state dept. of revenue will want to know what the hell is going on with your return that you are paying use tax.

      --
      They don't grade fathers, but if your daughter's a stripper, you fucked up. --Chris Rock
    4. Re:You have to pay tax anyway by EmagGeek · · Score: 1

      They can audit me all they want. My books are in order because I pay the taxes that I am supposed to pay. They audit you quite expeditiously here if you do not file Sales & Use tax returns every quarter.

  46. A kinda-related question by repvik · · Score: 1

    I'm building myself a quad-core AMD machine, and I'm wondering whether or not to go with the 64-bit version of Vista. I know I "should avoid windows like the plague" and all that crap. I'm running ubuntu on my laptop, htcp and routers, but this PC has to be Windows. So... is the 64-bit version of Vista "good enough", or do I have to stick with the 32-bit version? I tried 64-bit XP a few years, but nothing really worked. Has this improved?

    Pointers on experiences and such is welcome, pro-linux rants are wasted.

    1. Re:A kinda-related question by scorpionsoft · · Score: 2, Informative

      In a word, yes. Vista 64 does work fine. You really wouldn't know that you weren't running the 32bit version and the only time you have to care is when you are looking to install drivers. All 32bit apps work properly, at least in my experience. Most of the compatibility issues I've had are Vista versus XP related rather than 64bit versus 32bit related. If an app works okay on Vista it will work fine on the 64-bit version. Just make sure that there are drivers for your hardware components.

    2. Re:A kinda-related question by repvik · · Score: 1

      Well, I would kinda notice that it only uses 4gb ram. I've got 8gb ram that I'd like to use ;)
      Thanks for the info though, sounds like vista improved the driver issues (incredibly enough...)

    3. Re:A kinda-related question by Kneo24 · · Score: 1

      32bit operating systems won't even use 4GB of RAM. 64bit can use more than 4GB. I believe Vista's max is 16?

    4. Re:A kinda-related question by repvik · · Score: 1

      Home basic maxes out at 4gb, home premium at 8gb, the rest has a 128gb limit.
      (Starter doesn't even have a 64bit version)

  47. That itunes pricing should be illegal, damn WTO by cheekyboy · · Score: 1

    If USA sold usa food to outside usa at 76% markups , rather than global single pricings on markets in US$, then it would be illegal.

    Its like selling raw oil for $180 outside usa.

    --
    Liberty freedom are no1, not dicks in suits.
  48. Finding good vendors..... by mjb · · Score: 2, Informative

    http://www.pricewatch.com and http://www.resellerratings.com are your friends.

    The first one to find the best price, the second to make sure that the guy with the best price isn't a crook.

    Hope that helps,

    -Mark

    --
    There are 10 types of people in the world; those who understand binary and those who don't.
  49. NewEgg by Unmanifest · · Score: 2, Interesting
    ...seems to be consistently fairly good and cheap.

    I usually shop around, then end up at NewEgg.

    I avoid TigerDirect. I've had bad experience with defective merchandise more than once, they give the illusion of cheapness with rebates, and the customer service is poor.

  50. Central Computers in Santa Clara CA USA by Anonymous Coward · · Score: 1, Informative

    When I lived in Silicon Valley, I found that Central Computers was very good: integrity and prices.

    In 2007 I retired a 1997 vintage P3/500 machine. I shopped the local build-to-order shops and could NOT find one that seemed to know what they were doing at a "reasonable" price. So, I bought a new built-to-order Q6600 based machine from Centra Computers (http://www.centralcomputers.com). The transaction was conducted almost entirely via email with payment data exchanged via telephone. I am very happy with the outcome.

    I have no interest in Central Computers other than as a satisfied customer.

  51. Re:http://www.cyberpowerpc.com is good for built P by CaryTheSane · · Score: 1

    Thanks. That's an interesting idea. I really wanted to geek out a little this time and build my own machine (I'm a software guy, and don't get down to the hardware level much). I'm even planning on getting an ASUS motherboard that lets you easily OC your system. . . but depending on how busy I get, it may be worthwhile to let someone else get the thing up and running, then let me play with the voltages and timings. . .

  52. Where are you? by Antique+Geekmeister · · Score: 2, Insightful

    Most cities, or even states, have a local vendor they can recommend. Local, where you can walk in and lay your hands on parts and ask solid advice, is wonderful and beats the best web vendors hands down, and these shops need your support. If you don't know of one, talk to your local Linux user groups. They are likely to have the best knowledge and experience of odd issues to give you good references.

    If you don't have such a local resource, I believe you that NewEgg is good. I've also done OK with www.pcwarehouse.com, but that's for commodity level components, not server components where I actually do need specific parts with very specific specifications.

    1. Re:Where are you? by Smallpond · · Score: 1

      I have bought several computers at the local store [CTS Computers in Newton, MA in my case]. I might pay a little more than I could find searching online, but it is configured exactly the way I want, tested in the store, and has a lifetime guarantee on labor. If you do build, I recommend this test software which I just boutght the paid version of:
      http://www.passmark.com/products/bit.htm

  53. 9.5% tax? by arnodf · · Score: 1

    You should be lucky, I live in Belgium and just bought my laptop (with parts that I chose) for about â1285 of which â223 tax. That's 21%. If I bought it registered on my fathers business that would've been 6% but I have a father who doesn't really trust doing that. â is euro if you're encoding is different from the one I use

    1. Re:9.5% tax? by zippthorne · · Score: 1

      It's filtered through slashdot, so you can be sure that even if our encoding was the same as you'res, we'd be on a different encoding.

      html entity € seems to work, though. At least in my preview window.

      --
      Can you be Even More Awesome?!
  54. Online vendors by rogerdugans · · Score: 2, Insightful

    Kinda tough to find ONE online vendor with good prices that has ALL the parts you need for building your own computer. Only a few around, really, and I think Newegg is probably the best of them overall, but ZipZoomFLy (as stated before) is pretty good as long as they have the parts you want.

    Amazon can be be pretty good but the pc hardware selection is far smaller than a big, pc-centric etailer.

    Directron is good for many things, and on some parts may have the lowest prices you can find- yet on others be among the most costly.

    Jab-Tech has a more limited selection than some of the more well known places, but the pricing on what they do have is usually pretty damn good.

    It seems to me that you will need to look around at a few places to see if the parts they carry will meet your goal- price out the full system and see which one ends up the cheapest.

    Alternatively, if you are willing to deal with at least a couple of vendors, you can probably save a couple of bucks (even counting shipping) and avoid tax.

    Newegg is the easiest, fastest and most simple option though, and may still be worth it, even with tax depending on how you value your time.
    The prices are not usually the LOWEST available, but they ARE usually within a few dollars-
    on everything you'll want or need.
    From just one vendor.

    If I was doing a complete. ground-up system, I'd probably go with a few vendors myself: stick with 3 or less and you maximize savings and minimize hassles.

    --
    Linux computers, watercooled, photography
  55. I love Newegg but the restocking fee sucks because by bigtallmofo · · Score: 1

    This is a sore subject for me right now. I bought a new 750 GB Seagate hard drive from Newegg about 2.5 weeks ago. I put it into my system, took about a day to install OS and all applications on it. Four days later, it died. I needed a replacement hard drive right away, so I was just going to RMA it as a return and buy one local but then I get hit with the 15% restocking fee. Newegg says they're not responsible for failures because they don't manufacture it. Well they're more responsible than I am, yet I'm the one that has to pay $10 to ship it back to them and I'm the one that has to pay 15% restocking fee on top of that?

    I ended up doing a replacement RMA and was without a hard drive for 11 days while they dickered around with the paperwork and shipping back and forth.

    I know they have to do it to keep their costs low, but honestly I'll be paying extra to buy locally in the future. The little bit of money you might save is not worth the risk or hassle.

    Once you know about the restocking fee, you don't Newegg.

    --
    I'm a big tall mofo.
  56. Not ebuyer by smoker2 · · Score: 2, Interesting
    I used to use ebuyer for lots of parts, but as they grew their service started to suck. It got to the stage where I couldn't buy anything from them without a 50% chance it would be bad.
    So I now have ebuyer in my hosts file pointing to localhost with a rewrite rule pointing to this statement :

    WARNING
    Everytime you buy from Ebuyer you end up regretting it !
    You do realise that since 2001, you have had to fight for refunds with a total value of over £1000 !

    On your head be it !

  57. Newegg by pshempel · · Score: 1

    I habe been purchasing from Newegg for about 10 years now. They have been the best. Prices are low even compared to the same items local with shipping. They beat most local stores by about 20 to 30 percent, with shipping. There return policy is great.
    If you have a real problem with an item and you want to return it, it is easy to do, just go online and in your account request a return and an RMA is created there, No hassles.
    I have spent in the last 10 years over 100 grand with these people and I would say I have had maybe one or to problems with equipment or shipping, but they have always made good on there products.
    I really never go any place else to look. Not worth the effort.
    One thing they do not do is tech support. But they do have a tech website where you can ask questions in the forums before and after purchasing a product.

    These guys offer everything in computers and technology. If you need/want it they have it.
    Trust Newegg, I do.

  58. Avoid Gigabyte by Niksko · · Score: 1

    They're in my bad books after a 80 wire IDE cable I bought from them died after about 6 months.

  59. Re:I love Newegg but the restocking fee sucks beca by Rich0 · · Score: 1

    I agree - RMA for return for defective items should NOT have a restocking fee.

    Sure - if the return is because "I don't like it" I'm fine with restocking fees. It helps a company like newegg keep costs down.

    Also - returns should be parallel-ship - you ask for an RMA and the replacement item goes out immediately. If the return doesn't show up in x days charge the customer for a second item. None of that waiting around for mail to go back and forth.

    And postage-paid returns are perfectly reasonable. It drives me nuts to have to pay to ship an item back if it is defective. I'm sorry - if a merchant gets defective junk they should tell their supplier to eat the costs - or threaten to drop the product. I'm Seagate would care if Newegg threatened to drop their product line. Sure, maybe it isn't cost-effective to test every item, but they can at least pay for the ones that leak through.

  60. newegg WILL get you spammed by v1 · · Score: 2

    I run my own mailserver, and I make unique aliases for everyone I deal with, so (1) I can tell who actually caused me to receive an email, and (2) so I can just delete the alias if they get annoying.

    I've received spam via some of the most surprising sources, including Ford, so I trust no one. Newegg got their own address when I placed my order.

    I started receiving spam addressed to the provided "order status" address. Exactly one week after placing the order, on average 2 per day, for mainly viagra and watches. Repeated contact with newegg repeatedly insisted that it must be someone else that caused the spam. They insisted they have never heard of this happening before.

    So I got out my google and surprise surprise, multiple people complaining about sudden spikes in spam after ordering newegg. I also ran into two others that are playing the same mail alias game as me, that also positively ID'd newegg as the source.

    Every one of them contacted newegg, and every one of them was told they'd never heard of such a thing before and it couldn't possibly be them.

    Now it's doubtful that they are deliberately selling those addresses, and that leaves only one possibility. A machine or two inside their order processing facility is botnetted by a spammer.

    Do YOU want to give your credit card details to someone that has a botnetted computer hooked to their order processing network? I sure don't.

    Tangent: the "Ford" issue. I submitted my contact email on ford.com for "have dealers in your area contact you" because I was shopping for an Escape. Got responses from four dealers in my area. Four days later, about one spam a day started landing in my ford contact address. I'm fairly certain that one of the "dealers in my area" that ford sent my address to was also botnetted. Morons.

    I left the addresses in service to see how persistent they were. It took about a month for the Ford spam to stop. It took close to three months for NewEgg spam to give up.

    If you insist on ordering from NewEgg, be smart. Use a disposable email address for order status, and at least use a visa card or something you can dispute charges on should they happen. (though id theft is still an unavoidable risk)

    --
    I work for the Department of Redundancy Department.
    1. Re:newegg WILL get you spammed by prshaw · · Score: 1

      I do the same thing with email addresses and have ordered from newegg.

      But I don't get any email to that address except for sales from them. I get about one eamil from them a week or so. Always for current sales.

      Not sure what happened to you but I don't think it is standard practice there.

    2. Re:newegg WILL get you spammed by networkzombie · · Score: 0

      I'm very suspicious about your story. You say the spam stopped after three months? I've been running corporate email systems since 1997 and I've learned that once you are on a spam list, it may slow down, but I've never seen it stop. I still respond user unknown 550 to addresses that have not accepted email in 11 years.

    3. Re:newegg WILL get you spammed by Anonymous Coward · · Score: 0

      Definitely agree with that email alias. One reason I like Google Apps (as opposed to a non-personal domain setup). Although, as any avid techie would prefer even more, their own mail server.

      I also recommend using disposable credit card numbers. Bank of America has ShopSafe that you can generate a one time use card number. I use that for every purchase requiring me to type or write my card number. Especially things like snail mail.

      And on the topic of personal security, might as well have your mail delivered (and packages) to the UPS store (or a PO Box if you're poor or think 48/yr is better than 100/yr).

    4. Re:newegg WILL get you spammed by v1 · · Score: 1

      Understand how botnetted machines work. Modern botnets are too large to share email lists. If your address is in someone's addressbook when it gets incorporated, anytime the herder sends spam, he sends just the message to all the herd and they send to everyone in the list they've built.

      If the participating computer with your address gets cleaned up or reformatted etc, you disappear off the list.

      If you are receiving spam to addresses taken out of service 11 years ago, you are probably being harvested from a publicly posted address. I can find my first email address 15 years ago on archived usenet posts. I bet those are still being actively harvested and spammed to. That's just another variety of botnet, where the participants crawl the web looking for email addresses to add to their list instead of just searching the local computer, to keep them busy while they are not mailing out spam. Use google to see if you can find the address. In those cases, many participants will have found the address, (and in those cases they DO share their list to dedup) so if that machine gets cleaned up it will NOT rid you of the spam. You'll stop receiving it for a few days until another member of the herd encounters it again and asks the herd if anyone's got it, gets a 'nay', and boom you are on another participant's list and the spam will resume.
      .

      --
      I work for the Department of Redundancy Department.
  61. Directron by steveha · · Score: 1

    I've been pretty happy with Directron. I generally buy Lian Li cases there, and other stuff. I got a nice computer badge there that has the Chinese character for "silence" on it.

    steveha

    --
    lf(1): it's like ls(1) but sorts filenames by extension, tersely
  62. This will only help UK residents by thetoadwarrior · · Score: 1

    I use http://www.cclonline.com/

    They're fast and always helpful and their prices are decent. I like the fact they're not big timers like Scan. That combined with their helpfulness means you can get shit sorted, imo.

    1. Re:This will only help UK residents by ccguy · · Score: 1

      their prices are decent

      I thought UK and decent prices was a contradiction in terms, but I compared their prices with the ones here (Spain) and they are close... makes me worry a bit.

  63. TigerDirect / CompUSA by Anonymous Coward · · Score: 0

    I've bought from many major online retailers (and some off the wall). I regard TigerDirect and NewEgg as my two suppliers of choice. Though having lived in the midwest, TD always arrived next day (Illinois > Indiana), so I almost always chose them. Now that I live in Florida, I have the same dilema in that TD has a presence here and charges sales taxes.

    Since TigerDirect bought out CompUSA (a place I'd never shop before that), they have surprisingly good prices for a retail chain, inline with what you'd find online. I'd say check them out first, plus you get instant gratification.

    And for the love of [insert deity here], I think we can all agree Best Buy is the worst place ever.

  64. Not NewEgg ... by louzerr · · Score: 1

    I tried to buy a memory card from NewEgg within the last month, and their shopping cart did not let me check out. When I spoke to a customer service rep, I was told I needed to run Windows and Internet Explorer to use their store.

    I have never had a store anywhere tell me I couldn't shop there because I showed up in the wrong vehicle.

    That pretty much ended my relationship with NewEgg. MWave seems willing to accept orders from anyone, regardless of what OS and Browser they are using.

    --
    "The large print giveth, and the small print taketh away" -- "Step Right Up", Tom Waits
    1. Re:Not NewEgg ... by EmagGeek · · Score: 1

      I order from Newegg using Linux and FireFox all the time... I place at least 10 orders per month with them... never had a problem. It's probably something in your local configuration - security settings perhaps.

    2. Re:Not NewEgg ... by Zemplar · · Score: 1

      Newegg's site has worked with any browser and OS I've tried, as long as I remember to allow the NoScript Firefox plugin to allow Newegg's site JavaScript.

    3. Re:Not NewEgg ... by The+Iso · · Score: 1

      The customer service rep is misinformed. I placed an order through Firefox on Linux last Tuesday.

      --
      "You don't need a weatherman to know which way the wind blows." - Bob Dylan
  65. I agree with Parent. by BitterOldGUy · · Score: 1
    I have had similar problem. I bought an open box item. They have this huge disclaimer that says that it may be missing accessories, cables, etc... BUT the unit itself is tested for functionality. I got the scanner - SHIPPED IN IT's RETAIL BOX meaning you can see what the hell it is form the street! - and when I pulled it out of the box, it felt like there was this hug piece of something sloshing around in there. It powered up alright, but work? Hell no. Oh, the box showed looking good. UPS didn't bust it up - this came busted up from them.

    I had to ship it back at my own cost ($18) and they made me pay the %15 restocking fee. The CC company wouldn't do a charge back because "I knew of the terms".

    So, no scanner and I'm out $46.

    No more Newegg for me.

    1. Re:I agree with Parent. by Bruinwar · · Score: 1

      Seems strange that they charged a restocking fee for an Open Box item that was DOA. They game me a refund for the exact same problem, no restocking fee. "Return for refund within: 15 days" However, I did have to pay for the return shipping. http://www.newegg.com/HelpInfo/ReturnPolicy.aspx#8 They do not charge a restocking fee for DOA Open Box items.

      --
      SLOWER TRAFFIC KEEP RIGHT
    2. Re:I agree with Parent. by bendodge · · Score: 1

      I'd have opened it and found out exactly what was sloshing around. I bet it could have been screwed back in place.

      Personally, I'm a big Newegg fan (I'm enjoying a new LCD that arrived from them yesterday), but there is a good deal of risk when buying Open Box items. I'm surprised they offer any kind of support at all for that kind of stuff. Disclaimer: I bought my GeForce open box, and it it worked but with a weird problem. I didn't send it to Newegg, I sent it back to MSI.

      On the other hand, I've had nothing but good from them concerning new merchandise. Once I bought a $10 IDE to USB adapter and thought it was broken, and the cust. service person said it wasn't worth me paying $5 to ship it back. A new one arrived soon after (and it wasn't ground shipping either). A few days later I figured out that it was MY problem and contacted them again, but they said to just keep it (and sent me a link to their resellerratings.com entry :P).

      I especially appreciate calling and talking to people who are obviously native English speakers and who have at least a basic grasp of technology.

      All that said, buying local is sometimes cheaper/faster, but when BestBuy charges an outlandish $35 for a firewire cable, I'm just going to go buy a $9 one from Newegg that includes a spring winder (those are really cool btw). When I tack on some CD-Rs I was going to have to buy anyway it means I'm not paying $6 for shipping the cable. (Yes, I realize that's exactly what Newegg tries to get customers to do, but I'm happy nonetheless).

      --
      The government can't save you.
    3. Re:I agree with Parent. by Kneo24 · · Score: 1

      NewEgg always waives the restocking fee on items if I make a simple phone call to their customer service reps. But that's always been on RMA's. You always have that option, and if you never exercise it, yes, they will just strictly follow policy. All companies are like this.

    4. Re:I agree with Parent. by BitterOldGUy · · Score: 1

      There's nothing on the RMA that states you can call and get a restocking fee waivered.

    5. Re:I agree with Parent. by BitterOldGUy · · Score: 1

      They dinged me. And I see nothing in your link saying that they will not charge a re-stocking fee.

    6. Re:I agree with Parent. by paul248 · · Score: 1

      As far as cables are concerned, Monoprice is better than Newegg, mainly because of their cheap shipping:

      http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10301

    7. Re:I agree with Parent. by Kneo24 · · Score: 1

      There's also nothing on it that states that you can't. What's your point?

    8. Re:I agree with Parent. by unitron · · Score: 1

      Once upon a time some scanners came with the sliding part inside locked down with an externally accessable screw and a sticker warning you to remove the screw before use. Apparently the original customer removed the screw but then returned the scanner for whatever reason without replacing the screw, or else the merchant removed the screw in order to test the unit and forgot to put it back, so somewhere during its travels that slidey part whiplashed back and forth enough to break something.

      So, yeah, since the scanner didn't get screwed, you did.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

  66. Re:I love Newegg but I don't buy harddrives from t by maxume · · Score: 1

    I just received a hard drive from newegg that appears to be DOA (I have only tried it with 1 interface which is also brand new, so it could be the interface...). It was reasonably well packaged, wrapped in bubble wrap and packed in peanuts. The box has some slight deformation, but it looks more like it was wedged into a space or crushed than it looks like it was dropped.

    I don't go through enough drives to have an opinion, but if the replacement doesn't work, things don't look so good.

    --
    Nerd rage is the funniest rage.
  67. Re:Hole in the wall private shops - Minneapolis by louzerr · · Score: 1

    If you're in Minnesota, General Nano Systems is nestled on University avenue between Minneapolis and Saint Paul. Great service, good prices - quote these guys a price and what you want to do, and they'll put together a great machine for you.

    I talked my 21-year-old son out of going to that store that starts with "Best" (Best for who?), and he ended up with a system that is the envy of his friends for a third of the price he expected.

    They also bench-check the hardware when they sell it, so returns for bad product are extremely rare (never happened to me or anyone I know).

    http://www.nanosys1.com/

    --
    "The large print giveth, and the small print taketh away" -- "Step Right Up", Tom Waits
  68. Another great ask slashdot item from slashdot by maestroX · · Score: 1
    Odd.

    I have the distinctive feeling Slashdot has become a free consultancy forum for entrepreneurs.

    In the earlier days of Slashdot, hardware was way more expensive and way more difficult to come by. Never heard any questions like this.

    If you don't know how to build a custom rig on a budget, Slashdot is the place.

    Mod me troll, time to move on.

  69. I also live in TN... by doit3d · · Score: 3, Informative

    ...and I feel your pain when it comes to paying tax on items ordered online. I have built several systems through the years, and I, like you, am building another one now to replace my old P4. After you have done your research and decided what you want, here are some places to compare prices which will not charge you tax when shipped to TN:

    http://www.zipzoomfly.com/jsp/Home.jsp

    http://www.directron.com/

    http://www.ewiz.com/index.php

    For specialty items, like heat sinks, I sometimes buy here:

    http://www.frozencpu.com/index.html?id=wdw9Exum

    Above all though, compare prices using these useful sites, for you may find the same part elsewhere even cheaper:

    http://www.pricewatch.com/

    http://www.google.com/products

    Newegg is great for comparing parts and reading detailed specs/reviews, but the tax and shipping generally lead to the parts being more expensive than if they were ordered elsewhere.

    --
    "This is America... where the will of the few outweigh the outrage of the many..." - Unknown
  70. Buy local by DogDude · · Score: 1

    I only buy local. If I have a problem, I walk or drive to the store and talk to a human. That, and I support my local economy.

    --
    I don't respond to AC's.
  71. never use overstock.com by theuhstuf · · Score: 1

    Overstock.com is poorly ran by idiots. Most of their items have wrong descriptions or titles so you aren't even buying what you want.

  72. Depending on where you live in TN... by stupidflanders · · Score: 1

    You could make a pilgrimage to Frys. There is one just north of Indianapolis, and two in Georgia just north of Atlanta. Frys often has some awesome deals. And, come on, it's like Geek Mecca.

    I regularly watch for deals on SD and check the print ads. Another good alternative might be Pricegrabber.com to compare various online retailers. You can view product by user rating too.

  73. 9.5 Tax in TN? by TheNetAvenger · · Score: 3, Funny

    Unfortunately, this means they have to hit me up for 9.5% sales tax.

    9.5 in TN? Holy crap you need to start voting democrat.

    1. Re:9.5 Tax in TN? by Isaac1357 · · Score: 1

      While our sales tax seems high, we have no state income tax, and the sales tax is lower for "grocery" items. I'll keep the sales tax over an income tax any day. They tried to pass an income tax here, and the people wisely protested, LOUDLY.

      It actually makes more sense for TN than an income tax anyway, since Nashville and Memphis are both tourist traps, and a large portion of state revenue comes from taxes related to tourism.

      Also, I hate to burst your political bubble, but the most recent sales tax increases were under a Democratic governor.

    2. Re:9.5 Tax in TN? by Anonymous Coward · · Score: 0

      The reason it is so high is because TN prefers a sales tax to an income tax (income tax is zero). He chose it, he should pay the tax. Mail-order does not get him out of his obligation to pay 'use tax' on out-of-state goods purchased. If you don't want to be paying taxes, democrat is not what to vote, but rather libertarian.

    3. Re:9.5 Tax in TN? by Anonymous Coward · · Score: 0

      Tennessee has no income tax. State sales tax = 7% goods, 5.5% food. Local tax added, just as anywhere else. Property taxes rank 40th in the U.S.

      So, you figure it out. 9.5% sales tax + very low property tax vs whatever you pay in sales tax + income tax + property tax.

    4. Re:9.5 Tax in TN? by Anonymous Coward · · Score: 0

      The governor of Tennessee is a democrat and the state legislature is a democratically controlled.

    5. Re:9.5 Tax in TN? by TheNetAvenger · · Score: 1

      If you don't want to be paying taxes, democrat is not what to vote, but rather libertarian.

      Libertarian, if you want your infrastructure to go to crap.

      Democrats believe in taxing upper income or asset areas of society.

      Sales tax affects the lower income level people harder than upper income people, and is something Democrats typically fight.

      A family barely making enough money to live, a sales tax affects their daily life. Someone making 2-3 times this amount for the same size family might have to worry about where to invest or what type luxury car to buy, but they do NOT have to worry about basic needs or feeding their family.

      Sales taxes unfairly put the burden on the people less capable of supporting them, and they are also kill the consumer markets.

      I don't disagree with Libertarians on many things, but when it comes to the 'community' deciding they would like to hire an elevator inspector so I don't have to check the cables every time I ride in one, I think that is where community or 'by the people of the people = government' has a very defined place in society.

      People forget the there is a difference between government and bureaucracy. They also seem to forget that government is the original mechanism for a society to 'work together' for a greater good.

      So that is where I go Democrat, as I don't want to let the market decide whether my elevator is safe, nor do I want to inspect everyone I ride on.

  74. Ummm online?.... by Anonymous Coward · · Score: 0

    The best online vendors i go and shop are newegg, pricewatch, mwave, theres one that starts with F but i forgot. theres alot more though. good luck.

    Also, i would advise you to use pricewatch becuase when you click on a product you are purchasing, it will list the stores that sell the lowest prices.

  75. Seriously... - Become reseller by TheNetAvenger · · Score: 1

    If are buying a lot of parts, you are better off to establish yourself as business that can buy from direct channels/wholesalers.

    This opens the door to a lot of wholesale companies that will not only get you good deals, but have better return policies, dealing directly with the hardware channel.

  76. Homework is good by Geezer+Al · · Score: 1

    I have been buying computer parts online for as long as I can remember, though at my age my memory is getting less sharp. I follow a simple but time consuming process that takes me several days to complete.
    1. I make a preliminary list of the parts I want
    2. I search though PriceGrabber, PriceRunner, ResellerRatngs, and shopping.com
    3. I select the vendor that has the lowest price for as many of the parts as I can find and then a vendor that has the remaining parts.
    4. I read the reviews on those sites for the parts, which sometimes leads me to alternative parts.
    5. I make another run with my final list of parts.

    I then, invariably purchase from NewEgg, MWave, or ZipZoomFly. However, I just did a search of all my purchases made in the last five years and NewEgg is BY FAR the place I have ordered from most. I have found their ordering process to be exceptionally fast, the prices extremely competitive, and their historic data convenient for manufacturer warranties.

    So good luck in the process. I read the comment several users wrote about buying locally. Though I agree, if you end up buying $2,000 worth of parts, that is nearly $400 you have spent on taxes and profit to the local establishment. I found that excessive for me.

    Again, good luck and tell us what you did.

    Al

  77. tiger direct is good and I go to there warehouse s by Joe+The+Dragon · · Score: 1

    tiger direct is good and I go to there warehouse store and there customer service is good there and it is real easy to return stuff.

  78. Don't forget the taxman by Anonymous Coward · · Score: 0

    Just because you buy something out of state doesn't mean you don't pay sales tax.

    http://www.tennessee.gov/revenue/tntaxes/usetax.htm

  79. re parts by Anonymous Coward · · Score: 0

    Here in Ga, Microcenter (local stores) compete well with Newegg especially considering their exchange policy if you get a bad part.. Mail order, Zipzoomfly is an alternative to Newegg. I would assume they don't charge tax in Tn.

  80. Re:I love Newegg but the restocking fee sucks beca by nomadic · · Score: 1

    I agree - RMA for return for defective items should NOT have a restocking fee.

    So in other words if someone wants to RMA a perfectly working piece of equipment, they should just take a hammer to it prior to returning it?

  81. Newegg.com by moxley · · Score: 4, Informative

    I really cannot say enough good things about newegg.com.

    I have been using them since 2001; my order history with newegg.com is over 20 pages long (at least) and I have ordered well over 200k worth of items from them. In all that time I have never had a problem. We're talking hundreds of orders. I have been through every conceivable situation - I have had to return things for refund or exchange, I have had to call them once and that call was handled very well.

    Here are the general reasons why i think newegg.com is awesome:

    1. Price (their prices will be as good or better than most other vendors, online or brick and mortar).
    2. Shipping cost and shipping time: They have a lot of free shipping, and even when you are paying the prices are excellent - they generally ship things the same day you order, if not then then by the next days, always.
    3. Stock, selection, and the technology behind their store and website - They have their own super high tech system for processing orders. I have seen video of how it works and it is very impressive - THey generally never make errors, their website is always up to date with what is and isn't in stock. I have never ordered something from them only to get a notice that it isn't in stock. It just doesn't happen becuse their site seems to be updated in real time.
    4. Customer product reviews - you can get a great idea about particular products you may not know anything about by reading the customer reviews.

    All in all I just can't think of any other retailer which I have dealt with that has their act more together than newegg and that has consistently flawless. I order personal stuff, I order stuff for the IT dept that I run, I order gifts and things for family and friends.

    Don't just take my word for it - check out www.resellerratings.com for unbiased ratings of newegg.com and most other online stores. You will find that newegg consistently is on the top of their list of tens of thousands of stores. Generally with a score just below a perfect 10.

    1. Re:Newegg.com by Anonymous Coward · · Score: 0

      I'll add to this.

      Newegg has been pleasant to deal with in regards to returns and exchanges. They even worked with me on an exchange in which I had requirements outside of their normal exchange process.

      I only have 4 pages of order history, but I don't order stuff very frequently. In the 4 years (seems like it should have been longer) I've been using them, I've never had a problem that couldn't be resolved to my satisfaction.

      What's great is I can find parts I normally can't find locally, like certain brands of devices that are lesser known, but very good quality and performance.

      *goes to prepare to order more stuff from newegg*

  82. Other than newegg by G00F · · Score: 1

    I I don't purchase from newegg, most my purchases are then through mwave, http://www.mwave.com/

    I've used them before I found newegg for years. I find it is hard to beat newegg on overall price when ordering several parts, but mwave is really close, and some things are actually cheaper.

    There are few other places I get stuff through, but not high end computer parts like geeks.com

    --
    The spirit of resistance to government is so valuable on certain occasions that I wish it to be always kept alive
    1. Re:Other than newegg by G00F · · Score: 1

      Wow, I was asleep writing this, left out the f for If

      If I don't purchase from newegg, most my purchases are then through mwave, http://www.mwave.com/

      I've used them before I found newegg for years. I find it is hard to beat newegg on overall price when ordering several parts, but mwave is really close, and some things are actually cheaper.

      There are few other places I get stuff through, but not high end computer parts like geeks.com

      --
      The spirit of resistance to government is so valuable on certain occasions that I wish it to be always kept alive
  83. Non-US Recommendations: Germany by Jesus_666 · · Score: 2, Informative

    For the sake of completeness I'll recommend some vendors in Germany - there might be some Slashdotters who can use this info.

    First the good ones:
    Alternate (alternate.de) is a nice vendor. Not the cheapest, but they're trustworthy and I haven't yet had any support issues with them. They also have a nice, if limited, PC builder.

    DSP Memory Distribution (dsp-memory.de) is a good source for memory, FireWire HDDs and similar things. Somewhat cheap, but they sell quality stuff. No problems so far. Definite recommendation if you're looking for MacBook (Pro) memory.

    If you're a student you might find a good deal at Unimall (unimall.de). Nice prices and they partner with Apple so you can even get BTO Macs with a big rebate. Only for students, teachers and the like.


    Now for a problem case:
    Norsk IT (norskit.com) is usually one of the cheaper vendors, but their support is abysmal. I had lots of "fun" returning an ASUS mainboard that came DOA. Avoid.

    --
    USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
  84. Related Q: bundled CPU/motherboard dealers? by Bootsy+Collins · · Score: 1

    A related question to the OP's:

    For years I've bought most of my parts from Newegg. But historically, I've bought CPU/heatsink/fan/motherboard/one stick as part of a bundle from Monarch Computer. I did this for two reasons:

    1. they stress-tested the setup for 48 hours before packing and shipping;

    2. (the main reason) I'm perfectly comfortable building my own machine, except for one thing that terrifies me -- attaching the heatsink/fan to the CPU. I've not only never done it, I've never even seen it done. I have visions of trying to do it, screwing it up, and Bad Stuff (tm) happening -- I'm not exactly rich. And I know no one locally who builds their own machine and can look over my shoulder while I do it.

    It's been long enough since I built my last machine that I'm shopping again. But since that last machine, Monarch apparently went from good to bad customer service, then went bust. So is there anyone else reliable out there that does this? With good current mobo/processor options? Or am I overestimating how easy it is to screw this up?

  85. Newegg.com and Buy.com Only by kalislashdot · · Score: 1

    I have be building for over 10 years now and have been burned several times after using pricewatch.com to find the lowest. I have had really good luck with NewEgg and Buy.com. As for the parts themselves. I will NOT buy EVGA (Nvidia) again. 3 out the last 4 video cards went bust. I run ATI now, it is slower but at least it works.

  86. Antares Digital by JP205 · · Score: 1

    I prefer to buy parts from Antares Digital. I've always received excellent service and they are relatively local (New Jersey) so my orders arrive quickly.

  87. Mwave, tigerdirect,monarch, but nogeeks by goombah99 · · Score: 2, Informative

    In the past week I've had to deal with items that I had to return to both Tiger direct and Geeks.com and found a big difference.

    Geeks and a bunch of nincompoops whos story changes when you get different people on the phone. When my new hard drive failed after 3 days I requested a new case and a new drive. They sent me an IDE drive with a sata case. Then when I complained they said I could either pay to return the case or purchase a new case. Could not convince them that it was their responsibility to make sure the case and the drive were compatible! They take days to respond to e-mail. Sometimes not at all.

    Tiger direct, had ahuman answer the phone quickly. Help me pick the right part. Volunteered free shipping both to return and send out the new part. Very positive experience. THeir site however is weirdly indexed so when searching for things, not all the items seem to be in logical categories. SOmehow the best deals tend to be slightly hidden and actually easier to find on google than their own site.

    Monarch has very low prices. Never had to deal with customer service so can't rate them.

    I've bought a number of computers and parts from Mwave over the years. I've never had a single problem or defective item. Their prices are not always the absolute lowest but generally are close to the lowest.

    If you want to buy from just one vendor and you are averse to the massive hassles that can occur when you get bad or wrong parts then Mwave might be the best overall place to shop.

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:Mwave, tigerdirect,monarch, but nogeeks by hedwards · · Score: 1

      I used to buy things from geeks.com and it was quite good for years, but a few years back the quality of everything started to take a nose dive. I stopped buying from them a couple years back when they weren't willing to give me a complete refund for an item which wasn't as specified. Last time I was there a huge number of items were lacking any specifications. Worse still the prices weren't even that good by then.

      Tigerdirect on the other hand has been quite reliable, I think apart from the problem with assuranz, for which I received and entire refund of that fee, there's been nothing to complain about. They seem to take doing things right the first time quite seriously and I've yet to require calling them to get things corrected.

      My present computer is based around one of their barebones kits, and it was quite a good deal.

  88. You might still be able to use newegg by MobyDisk · · Score: 1

    If you ship to an address that is outside of your home state. Tennessee isn't very big - Maybe you have some relatives an hour away who you have been meaning to visit?

  89. Pricewatch.com by pyite69 · · Score: 1

    Pricewatch is a good way to find inexpensive vendors. I have always had good luck with them. You may be able to find a vendor near you, too, for same day service.

    NewEgg is pretty good, though I am extremely annoyed that they charge extra to "rush" process your order in less than 3 days.

  90. CPU SOLUTIONS.COM by Anonymous Coward · · Score: 0

    CPU Solutions is a large WhiteBox builder in Wisconsin...Great quality and pricing

  91. Re:I love Newegg but the restocking fee sucks beca by Rich0 · · Score: 1

    Somehow I doubt that will work with any frequency - you'd think newegg would wise up after the 3rd return with tool marks on it. If it did brick and mortar stores (which commonly have this policy) would be completely out of business.

    If the item didn't have damage upon shipment, and it has a big bash in it when it is returned, then I'd claim for shipping insurance. If the insurer notices a trend in activity from a certain address then they're going to prosecute for insurance fraud.

    There are lots of solutions to this problem. You don't need to stick it to your perfectly honest customers (the vast majority) just to get rid of a few abusers.

  92. zipzoomfly.com by Anonymous Coward · · Score: 0

    I prefer zipzoomfly.com
    I have built many a pc with parts purchased here with excellent results...all the best parts at good prices and free shipping on many items and always in a timely fashion.

  93. xoxide.com by bleh-of-the-huns · · Score: 1

    They have alot of liquid cooling stuff, which I am not sure the OP is interested in, but there is where I picked up my power supply and case for my SLI rig.

    --
    I came, I conquered, I coredumped
  94. ZipZoomFly by Xian97 · · Score: 1

    I live in TN and while I still use Newegg for a small hardware purchase, usually for a whole system build I will go with ZipZoomFly

    The real test of a vendor is what happens when you have trouble. I had a DOA hard drive from ZZF and their RMA process was pretty straighforward.

  95. You realize that you're supposed to pay taxes... by Anonymous Coward · · Score: 0

    right?

    I'm sort of suprised that this was allowed. By saying that you don't like paying the 9.5% tax, you're almost admitting that you are trying to cheat the tax system. FYI, you're *supposed* to pay that tax either at the POS or at the end of the year on your taxes if you order from out of state. And I don't believe you if you come back with the "oh but I'll pay at the end of the year," because there's no reason not to pay it now if you have such a great vendor.

    Stick with Newegg and pay your taxes.

  96. Lowest Price Wins by wannabee906 · · Score: 1

    I've been dealing with tigerdirect, newegg, zipzoomfly and mwave for years. If I need a part I check them all and lowest price including shipping wins.I have had to return parts to all of them and have never had a problem. I don't care what vendor you deal with eventually something will get screwed up and you will butt heads with them. With that said, I'd worry more about how the manufacturer of the part actually deals with RMA's and support. Chances are if you are going to get screwed by someone, it will be the manufacturer.

  97. AVADirect by Dr.M0rph3us · · Score: 1

    www.avadirect.com

    That would be my choice, as you can build a custom PC using a component selection tool. They also sell a wide selection of parts not only for gaming rigs, but also for notebooks, workstations and servers.

    Also, they are shipping from Ohio, just north of Tennessee, so you avoid that tax without ordering from too far.

  98. Europe! by pejyel · · Score: 1

    Living in Europe I usually get my things from one of the shops listed on www.rue-montgallet.com in Paris, from ATELCO in Germany. Some online-retailers are good as well but I dont really know which one. Definitely don't trust the thieves from FNAC, Surcouf, Saturn or Mediamarkt in any case! And I am currently looking for good shops in Austria, any recommendations will be appreciated

  99. buy.com suxx0rs !!! by Anonymous Coward · · Score: 0

    stay away from buy.com ..ive had good luck with microcenter and provantage tho.

  100. Re:Mod parent up by Anonymous Coward · · Score: 0

    Thanks for clearing that up.

  101. To Clarify by Talthybius · · Score: 5, Funny

    Just a clarification to all my American friends out there: In English English, fag means cigarette. The previous poster is probably not involved in human trafficking.

    1. Re:To Clarify by Selanit · · Score: 2, Informative

      In English English, fag means cigarette. The previous poster is probably not involved in human trafficking.

      Except when it means spicy pork meatballs. One time in Leeds I came across a wonderful advertisement depicting a family of four in bright 1950s-era style -- the stern father in the back, with smiling mother and a bright-eyed boy and girl arrayed in front of him, all standing in front of table with a plate of meatballs on it. The caption read:

      "There's no family like a faggot family!"

      I had to laugh at that. I wish I'd had a camera to take a picture, though.

    2. Re:To Clarify by Anonymous Coward · · Score: 0

      this has got to be the funniest thing i have ever read on slashdot!

    3. Re:To Clarify by demonlapin · · Score: 1

      As I say whenever the opportunity presents itself, my favorite sentence that means utterly different things in American and British English is "I was so pissed I couldn't find a fag when I had that torch."

    4. Re:To Clarify by Anonymous Coward · · Score: 0

      Say, if you were to smuggle fags into the country by using queens wearing fanny packs... would that cause a rift in the space-time-linguistic continuum?

    5. Re:To Clarify by lightversusdark · · Score: 1

      We burn faggots around here.

      --
      "There is nothing nice about Steve Jobs and nothing evil about Bill Gates." - Chuck Peddle
  102. Re:Wow... by karlwilson · · Score: 1

    Tennessee doesn't have state income tax.

  103. TigerDirect worked for me by Anonymous Coward · · Score: 0

    I finally realized I should start building my own PC's after my Dell home server motherboard went out on a Friday night and I found the power connector was proprietary do so I couldn't run down to Fry's. :(

    I ordered all new parts to build a system on my door step by Wednesday with standard shipping. Everything was as it should be and I had no problems.

  104. Ok, I have to ask... by multimediavt · · Score: 2, Interesting

    You have a system now. It works. So why are you worried about parts arriving at different times? This makes sense in a business sense, but doesn't make sense from a personal/gaming machine sense. If you're worried about parts not working before you have all of them, heaven forbid you test them in the machine you do have before their 30-day return date passes. I also don't understand that logic. The parts are all warranted through their respective manufacturers. If something doesn't work, get it replaced. If you are returning things for other reasons, then you really need to do more homework before you buy.

    Getting back to the topic, if you want parts to arrive in a certain amount of time then you're going to have to hunt for the resellers that have them in-stock and ready to ship. It's called due diligence. You will probably not find a single vendor to get all the parts from. Yes, some have more influence over distributors and can get parts sooner, but if the manufacturer is having supply problems, then so will the rest of the chain all the way down to the consumer. No way around that unless you go straight to the manufacturer. For a single, personal gaming system I think you'd be out of luck trying to get preferential treatment on supply direct from a vendor, but you might have the pull, don't know you.

    1. Re:Ok, I have to ask... by candude43 · · Score: 1

      If you're worried about parts not working before you have all of them, heaven forbid you test them in the machine you do have before their 30-day return date passes.

      His old machine is 6 years old. Very likely his old machine has AGP video, not PCI-X, different memory, etc. Makes it pretty hard to test new parts.

      The parts are all warranted through their respective manufacturers. If something doesn't work, get it replaced.

      If the store has a 30-day return policy, you get a replacement immediately from their inventory. If you use the manufacturers warrenty, there can be a several week wait for a replacement.

    2. Re:Ok, I have to ask... by steak · · Score: 1

      you obivously missed the part about his current system being six years old. how can he test a pci-e 2.0 video card on an agp board, or ddr2/3 ram on an old board, or how can you test a new cpu on an old board?

      on the other you probably wouldn't be getting your parts spread out more than a week or so even if you bought every part from a seperate vendor.

  105. I got shafted by MWave by Nick+Driver · · Score: 2, Informative

    I used to buy from MWave a lot until I bought one of their supposedly pre-assembled and tested mobo/cpu/memory bundles and was shipped only the mobo and processor with no memory. They refused to make it right and accused me of trying to scam them for the memory. It didn't matter that I had bought over $3000 worth of stuff from them in the prior few weeks. I paid them the extra $10 fee for the "assembly and testing" as hope of some kind of insurance against getting shipped a DOA mobo but it would seem from my experience that is only a scam too since the cpu was still sealed in its original Intel retail box and had never been opened.

    No more MWave for me. I'm done with them.

    1. Re:I got shafted by MWave by mwave · · Score: 1

      Thanks for posting your feedback Nick. Can you contact me directly at raquels@mwave.com with your order info? We want to look into your situation right away, and help get this resolved. I tried checking Nick Driver, but that's likely an alias. Your business and satisfaction is very important to us, and we look forward to your reply.

  106. Re:ComputerGiants.com - avoid by mkiwi · · Score: 2, Informative

    I was a long time computergiants.com customer. They have really great prices on high-end hard drives and storage equipment, but their service has quite a few problems. I ordered two WD HDD's and paid for 2-day shipping. The items were in stock, but it took two weeks for me to get the drives. Then I found out that my credit card had not been charged for the purchase. I waited a week, and after not being charged or sent an invoice, I called the RMA department to return the unopened drives I had.

    They sent me a DHL box to send them back with, and I put the drives in the drop box, happy that I had done the Right Thing(TM). Well the day after, I was billed for my order, fully a month after I had originally authorized the credit card transaction, and two weeks after I received the products. Over the next few months I went between various customer support agents trying to get my money back that had been improperly charged. I had all the paperwork to file a dispute on my CC ready. I called a manager there, and he gave me the name of an owner.

    After telling that owner about my situation, the next day, I received my money back minus the shipping costs. This started in May and ended in September. I still had to pay for their shipping mistake, though, and I will never shop there again.

  107. Why stick with one vendor? by Taylor123456789 · · Score: 1

    You can get the best deals shopping with different vendors. They all ship.

    I always start with Google Shopping for product searches. I then check the Newegg reviews to make my choice. I usually buy from Newegg, which is usually cheapest, but can sometimes get a better deal.

    I just built my gaming rig:

    Intel Core2 Extreme Q6850 Quad core 3.0GHz CPU Overclocked to 3.6Ghz
    System Bus 1333 Mhz overclocked to 1600 Mhz
    ZALMAN CNPS9700 110mm CPU Cooler
    Gigabyte GA-Ex38T-DQ6 Intel X38 motherboard
    4.0 GB Kingston DDR3 1333 Mhz RAM
    Windows Vista Ultimate 64-bit OS
    NVidia GeForce 8800 Ultra 768 MB 384-bit GDDR3 PCI-E Video card
    Samsung 500GB 7200 RPM SATA 3.0Gb/s HD RAID 1 (2)
    Logitch G7 mouse
    Nostromo N52 Gamepad
    CD ROM 52x
    BenQ DVD/CD RW 24x
    RealTek HD Digital Audio (onboard)
    Speed Link Medusa 5.1 headphones w/mic
    1 Gb Ethernet NIC
    700W Modular PSU
    Antec 900 gaming case
    Logitech QuickCam Pro w/mic

    Cost: ~$3,000

  108. why are you worrying about $190. by jdanilso · · Score: 1

    I love newegg. I concur with all the comments here. One more empirical case was newegg shipping me a new cpu, no questions asked, when the one I purchased fried on start-up. They even shipped the new cpu before I returned the bad one. Now that's what I call customer service. Also, in my dealings with them, they have never failed to beat their delivery estimates.

    So if your system costs $2,000, you are quibbling about $190 in taxes vs. possible bad service. I'd take the $190 insurance policy anytime.

  109. I'll tell you what by Anonymous Coward · · Score: 0

    I'm more than willing to pay taxes in any state. But then I get a vote in that state as well.

    My guess is if they did this, the nuisance taxes on out-of-state people would disappear.

  110. Re:I love Newegg but the restocking fee sucks beca by nomadic · · Score: 1

    Somehow I doubt that will work with any frequency - you'd think newegg would wise up after the 3rd return with tool marks on it.

    I don't think Newegg's profit margins are such that they can absorb that much cost. And I think you'd be surprised how many people see nothing wrong with doing this sort of thing.

  111. Check out this article by wtansill · · Score: 1
    --
    The contest for ages has been to rescue liberty from the grasp of executive power. -- Daniel Webster
  112. Directron by dhuff · · Score: 1

    I've done business several times with Directron down in Houston, TX. Prices are decent (not always at Newegg levels, but not too different) and the customer service is fantastic. AFAIK, they are only located in Texas, so sales tax in TN shouldn't be an issue. http://www.directron.com/

  113. ncix.com by koalapeck · · Score: 1

    I've dealt pretty much exclusively with ncix.com for the last 4 years. Very happy with them... easy price match engine, good service, quick shipping.

  114. Re:I love Newegg but the restocking fee sucks beca by nine-times · · Score: 1

    I ended up doing a replacement RMA and was without a hard drive for 11 days while they dickered around with the paperwork and shipping back and forth.

    If it's really so vital, do the RMA, and then buy another drive from a local store that allows returns without a restocking fee. Us that hard drive for 11 days, and when your replacement from NewEgg comes, copy the drive over and return the second drive to the store that doesn't have a restocking fee.

    It's not rocket science.

  115. Dude. by wzinc · · Score: 1

    http://www.pricewatch.com/

    There is no better place.

  116. Here are mine... by WonderGod · · Score: 1

    Honestly if you plan on getting everything all at one place be prepared to end up probably paying more, no website seems to have the best prices on everything. Newegg probably comes the closest, but since I live in NJ I too have to "shop" around to avoid the Egg tax. Also since computers are an expensive hobby I kind of created a routine that I follow to get good prices on things...A little time consuming but if you are trying to save some money well worth the time.

    When I go shopping this is usually how I do it...

    First I visit Newegg.com and using their superior search function I find the product(s) I feel is fitting for the job. I check out their reviews, and price including shipping and tax(I live in NJ).

    Next I visit these three sites which I have ordered from and have always had pretty comptetive pricing, Mwave.com, Zipzoomfly.com, and Ewiz.com. I also sometimes glance at specialty sites if I feel the item may be cheaper there or just to check and read reviews. Clubit.com, Frozencpu.com.

    I also check the big/retail names just in case there may be a deal, Amazon.com, Buy.com, Tigerdirect.com, Compusa.com, Frys.com, and Bestbuy.com and the like.

    Lastly I check these three pricing websites for the item to see if there is any place that may have an amazing price but less than satisfactory customer experience. If it is a low price I try and figure out if its worth it depending on the likely hood that I'd have to return it.

    pricewatch.com
    pricegrabber.com
    bizrate.com

    For the last 5 machines I have built(from web surfing machines to gaming rigs) I have used this method and I have saved a ton of money than if I just bought everything from 1 site. Also honestly if you order your parts all on the same day then the chance that you won't get them all within a few days of each other is slim to none. So returning them shouldn't be a problem.

    --
    -wondergod-
  117. Trust nobody! by cecom · · Score: 1

    I trust nobody. With the prices as low as they are, everything is garbage. The "cheap computer" manufactured in China destroyed the market. I mean, what do you expect for f*cking $300 ??? Who is going to buy a PC for $2000, no matter how well built, when you have the same specs in a $800 box ? So now instead of $2000 it is going to cost you $5000.

    It is all down the drain people. Or may be I am just getting too old. Note to moderators: I am not trolling, I am complaining :-)

    I know a company which had to purchase batches of specialized PCs manufactured in China. They got three completely different models from three different suppliers to be safe (of course nobody knows who the real manufacturer is - quite possibly it is one and the same). More than 70% of them failed within six months !! Do you realize what the odds of this are ? A computer failing within six months ? How about _dozens_ of computers ?

    To be honest though I have never had a problem with anything Dell, no matter how cheap. I feel sorry for them trying to compete at these prices and still succeeding in delivering something that doesn't fail within six months.

  118. Directron.com by littlewink · · Score: 1

    I use Directron.com. They are always cheaper than any big chain, including Fry's. Service is impeccable.

  119. Re:Related Q: bundled CPU/motherboard dealers? by Creepy+Crawler · · Score: 1

    Attaching a HSF scares you? Yeah, it can be rather nasty.

    And once, on a 350MHz board, I bumped off the retainer clip. Supposedly, it screws over the whole motherboard. I just built an epoxy bridge using a piece of wire, dremeled in the side of the mount, glued in the post, and built a tab. Works even today.

    Shit breaks. We fix it.

    --
  120. Only Newegg and Monoprice for me. by LibertineR · · Score: 1
    These are sadly two of the only companies out there who get it.

    ATTN: VENDORS!

    For me, and I KNOW for many, there is a premium worth paying when the customer KNOWS that whether the sale goes well or there are mistakes, that they will be treated fairly.

    Newegg has my undying loyalty for that reason. I buy from them by default unless I need a part right now, which means enduring the idiots at Frys.

    In my dealings with Newegg and Monoprice (who has never gotten an order wrong) I have often decided to pay a little bit extra, and in one case (a Sony 46' LCD) a LOT more, because I trust them to get it right, or treat me right.

    Why is this so hard? Why are not Business schools doing case-studies on Newegg tech support? Newegg has helped me out when it was ME who screwed up an order! Sales tax is cheaper than my peace of mind. I would gladly pay extra to not spend my time tracking shipping numbers, and waiting on RMAs with no clue as to whats happening.

    Mwave is probably good too, but I will never know, unless I need something I cant find at Newegg.

  121. ZipZoomFly by saxoholic · · Score: 1

    Parent is correct. I've had great luck with zipzoomfly. Their prices are usually about the same as new egg, and from my experience they're second nicest to new egg when it comes to returns, etc, although newegg still wins by far in that category.

  122. Which Vendors Do You Trust For PC Parts? by teh_faceman · · Score: 1

    I like zipzoomfly.com . they have been very nice to me on the few times I've had trouble with compatibility, the prices are decent and shipping is either free for ground service, or reasonable for second day air

  123. Everyone by Urza9814 · · Score: 1

    If I don't buy from newegg, I'm buying from whoever has the cheapest price listed on pricegrabber.com. I've bought from some pretty shady looking sites before and never had any problem. Of course, bad sites would probably get pulled from pricegrabber pretty quickly. The only hard part about it would be trying to figure out which sites you can get everything from. But I mean, I've never seen anything take less than 3 days or more than 5 to ship, so I don't think you really have to worry about the return policy expiring if you're ordering them all at once. Unless of course something gets back-ordered. But in that case most companies will just send everything else anyways, so that doesn't make much of a difference.

  124. Shipping and VAT by tepples · · Score: 1

    You might be surprised to learn that even after taxes, most electronic-related items are significantly cheaper in the US.

    Two reasons:

    • They're made in China. Shipping containers of electronics to the west coast of the United States is a matter of a trip across the Pacific, but shipping to Europe is a trip around India and through the Suez Canal.
    • EU speaks two dozen languages. The manual and user interface for a product sold there need to be localized into at least five of them, unless you only want to sell it in the UK and Ireland.

    Wouldn't that be more than enough to account for a price difference of 100 USD vs. 80 EUR before VAT?

  125. try another state by kramerd · · Score: 1

    Don't know if this has been mentioned, but if you have friends or family in another state, have them buy the parts, pay them back, and next time the visit you/you visit them, pick em up. No more sales tax.

  126. Mod parent up! by thatseattleguy · · Score: 1
    What the parent describe is not an isolated case. The same thing happened to me - and in the olden days as well, with direct (dead tree) junk mail.

    Also, does anyone here recall the whole SoftRAM95 scandal - and recall as well that TigerDirect heavily promoted this product (full page catalog spreads, etc)?

    To me both speak of a "money first, everything else is noise" way of doing business. I never do business with them, and steer my clients who might be using them to better alternatives.

  127. personal experiences -- good and bad by lord+sibn · · Score: 1

    very bad experiences with augustustech -- should have trusted resellerratings. this was almost 10 years ago, so things may have changed. i'm honestly not sure if they are still in business.

    had nothing but the very best experience with ecspc.biz, but they are kind of pricey and the product line is limited. the price i paid was well worth it though. don't know if they still do (this was in 2000), i built a new system and got the ram from there. something with the system was not quite right, and having just replaced all the parts, i was not sure what was failing. i emailed them to let them know what was going on, and they said that if i found the ram to be faulty, to let them know asap so they could ship it out (hopefully on the same day they were informed), and to return the defective unit "whenever." don't know if they still operate that way, but i've never regretted a purchase from them.

    (i cannot remember what the problem was, but the ram was fine.)

  128. Tax by Skapare · · Score: 1

    You don't have income tax. And you are fussing about some sales tax?

    --
    now we need to go OSS in diesel cars
  129. tigerdirect & fry's by buddyglass · · Score: 1

    I've heard good things about tigerdirect.com. Also, you can use newegg's excellent research functions to figure out what components you want, then go buy them at a Fry's if there's one near you. For me, the best thing about newegg is their search tools, the fact that they have fairly accurate specs, and that they include photos of everything. You might also check resellerratings.com, and see which PC hardware sellers are highly rated.

  130. Hard drives by rhyre · · Score: 1

    Well, you might avoid the Western Digital "Mybook" series then. I've had drives fail after 13 months, one month out of warranty. Some of my friends, who coincindentally bought their drives from the same retailer, have had similar 13 month lifetimes.

    This is unacceptable, so I've switched to drive vendors with 5 year warranties.

  131. NCIX by gobbo · · Score: 1

    Being a Canadian and trying to keep stuff on this side of the border, I pretty much strictly use NCIX. While their prices aren't always the lowest, they often are, and their price matching is online, simple, and effective, so they basically are the lowest priced vendor. I agree that shipping is fast. When there are problems, they seem to be more professional at resolving them than other vendors, certainly no comparison to Tigerdirect!!

    They have --usually-- decent product info through the forums on their website, and various incentives for volume buyers. They also have brick and mortar stores for the locals, which works for me at least. I've heard their US division is growing very quickly, and I'm not surprised. The main thing I like about them is their reliability and prices.

  132. MIR by rhyre · · Score: 1

    Yeah, you really want to avoid those ISS certified parts - their laptops are so 'high-tech', they run Windows and get Windows spyware which steals passwords

    http://www.internetnews.com/security/article.php/3768196/Password+Stealing+Worm+Catches+NASA+Napping.htm

    I'll just bet some astronaut has gone and used the same password for his WoW account as the station's computer.

  133. NewEgg anyway by Anonymous Coward · · Score: 0

    Suck up the tax and buy from NewEgg anyway. About a month or a little more ago, I bought some UPSes from them. Both came with labels slapped on the packaging, and the packaging was mangled on one. Further, the styrofoam inside was trashed, and it was missing the manuals, accessory parts, and warranty cards. I called NewEgg, prepared to do the consumer battle, but with no aggravation at all, they sent me a new one, gratis. Can't beat that with a stick.

    captcha si "admires", and admirable one for my views on NewEgg.

  134. Re:I love Newegg but the restocking fee sucks beca by redcircle · · Score: 1

    I've had newegg cross ship. Although I did have to pay for the replacement up-front but it was then refunded once they got the defective one back.

  135. CDW by gbobeck · · Score: 1

    I strongly recommend CDW (cdw.com) for everything computer. From my experience, they are excellent, and their customer support is very good.

    --
    Navicula hydraulica plena anguilarum est. Omnes castelli tuus nostri sunt. Ed elli avea del cul fatto trombetta.
  136. Re:Wow... by Anonymous Coward · · Score: 0

    Sales tax is 7%, not 9.5%. The damn DEA keeps bustin up the stills lookin for meth labs, so now we even have to pay tax on corn whiskey. It's $4.40 per gallon, so that's nearly $18 a month!

  137. fuck the south by drseuss9311 · · Score: 1

    thanks for bringing that one out of the wood-work

    i totally forgot about it... epic rant

    --
    ------ no thanks... I've quit
  138. Parts from www.directron.com by MSgirl · · Score: 1

    For about 6 years, I've bought parts from www.directron.com with no problems. They are in Texas and I am in California so they ship to me without any sales tax. This can be a big savings if you order all your PC parts at once. I have built 5 complete PCs so far by ordering the parts from www.directron.com.

  139. Don't forget to pay "use tax" by Anonymous Coward · · Score: 0

    Many states with sales taxes require consumers to submit a "use tax" equal to the sales tax amount for items they import but do not pay sales taxes on.

    Enforcement is spotty, but not paying obscure taxes can come back to bite you if you ever run for public office. Remember the Congressmen who got caught not paying social security taxes for their maids and nannies back in the '90s?

  140. End of thread... by Anonymous Coward · · Score: 0

    http://www.resellerratings.com/

  141. Are you voting Obama or McCain? by The+Living+Fractal · · Score: 1

    Obama -- Buy from Newegg and pay the sales tax. You should believe in what it stands for.
    McCain -- Buy from Mwave or ZipZoomFly.

    --
    I do not respond to cowards. Especially anonymous ones.
  142. zipzoomfly by xbytor · · Score: 1

    I built out a system a couple of years ago and got almost everything at zipzoomfly.

    I'm building out a system now and getting almost everything from NewEgg.

    NewEgg has slightly better prices and appear to have a broader selection, but if I had to pay sales tax I'd be using zipzoomfly instead of NewEgg.

    -X

  143. Re:Related Q: bundled CPU/motherboard dealers? by the+eric+conspiracy · · Score: 1

    +1 to this. I was a big Monarch customer, but they got bought out, run into the ground and then went bust. What a shame.

    So now I am looking for an ala carte integerator that will put a machine together for me like Monarch used to.

  144. Tigerdirect Rocks by tsuess · · Score: 1

    I have always used Tigerdirect, they have great prices, and their service and support has always been steller. They are located in Florida, but they have shipping warehouses all over the US.

    www.tigerdirect.com

    Best of luck with your new system!

  145. Just because by superphreak · · Score: 1

    Just because you order from one site doesn't mean your stuff will arrive at the same time. I ordered from Newegg, and the parts shipped from three different warehouses - CA, TN, and TX.

    --
    Evolution is a state-sponsored, state-protected religion.
  146. Try these two. by trickno · · Score: 1

    Amazon.com or buy.com are the two other companies I have shopped from if newegg doesn't have what I am looking for. I have also placed an order from zipzoomfly and had good success from them as well, although that was only a single instance.

  147. Directron is good ... by Anonymous Coward · · Score: 0

    I've ordered lots of stuff from Directron. Never had any problems and the prices are pretty good.

  148. www.buy.com by Ostar23 · · Score: 1

    I believe www.buy.com has some good prices and shipping deals. However, as noted in the description www.newegg.com is the way to go if your not taxed. Their shipping deals, customer service, and prices cannot be beat. I would recommend them so much so that if I was taxed here in Pennsylvania I would try to find someone out of state to get the parts shipped to (given I knew someone that lived out of state). Also, on a related note I am selling some gaming sound cards and several hard drives on eBay with free shipping. My eBay username is iverson2384; I have an unlocked iPhone up for sale as well.

  149. Tool... by msimm · · Score: 1

    Your satisfaction is our success! We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience. All products carry a 30 day satisfaction guarantee beginning from the day product is shipped from our warehouse, unless otherwise noted.

    I'll stick with Fry's and Amazon. If something doesn't work or doesn't work the way I'd like I'll return it and I'll happily accept an RMA'd product myself.

    To me that's good business.

    Think much?

    And try not to be such a little cock.

    --
    Quack, quack.
  150. christ... by msimm · · Score: 1

    Fry's and Amazon manage to make money without charging the same restocking fee. Newegg penalizes you for any return.

    I didn't realize there were some many fucking STORE fanbois.

    --
    Quack, quack.
  151. Newegg Still Cheaper by Anonymous Coward · · Score: 0

    Why bother switching vendors? Even with the sales tax, newegg would still be price-competitive with any of the other reputable vendors out there.

    Really, check pricegrabber, pricespider, pricewatch, froogle (etc).

    Newegg is usually the cheapest by far (again, reputable vendors).
    Adding another 10% usually doesn't change that.

    I usually alternate between Newegg and Amazon, but I hate buying from Amazon (one-click bastards) and will buy from Newegg if the difference is small.

  152. Shopping around by Abattoir · · Score: 1

    I do about 3-6 months research, pick out the right parts for my needs, and then I hit the following online vendors in order for parts:

    newegg.com - great prices, reasonable shipping, broad selection and a good return policy if things don't work out.

    zipzoomfly.com - sometimes has parts that I want that newegg doesn't. The prices are comparable.

    mwave.com - again, sometimes has parts that the previous two don't. Generally runs pretty good deals too.

    I'll price compare between the three and factor in shipping costs. It's nice having a single vendor to deal with sometimes, but I'll poke around for a deal ;-).

  153. Just get a Dell, seriously by Anonymous Coward · · Score: 0

    Man I used to go thru the crap of trying to do the research and squeeze a good deal and then I bought a Dell once just for a second box for my wife and it's pushing 3 years old now having never been serviced (Pentium D - Dimension E510). I paid $500 for it and free shipping and it had 1 year parts and labor for the first year though I never used it. I hate their tech support but I know WTF I'm doing and it's not a bad little box. I added an ATI X800 and 2GB ram and it hasn't been a bad little gaming box though Crysis nearly made it cry. So for my next refresh, I'm just buying Dell.

  154. svc.com and buy.com by daemonenwind · · Score: 1

    www.svc.com has always been good to me for things like data cables, cooling gear like fans + heatsinks, and other odds and ends. Highly recommend them.

    And the nice thing is, they don't charge you $3 for shipping per SATA cable, for example. They actually calculate the weight of your order and charge what it actually costs - saves quite a bit on this sort of thing.

    I've also noticed that www.buy.com can have very good prices on monitors.

  155. Tigerdirect by timberwolf753 · · Score: 0

    I like to use TigerDirect since they usually have a great price and/or deals. I have been using them for 10 years without a problem. I tried Newegg once and hated it. They sell bad ram and other things. Plus they have a place in NJ so we get charged 7% sales tax.

    1. Re:Tigerdirect by DragonTHC · · Score: 1

      seconded. I like tigerdirect also. They have a store about 8 miles from my house, but it's useless since they only stock cheapy crap for quick builds.

      The website, however, is quite good.

      --
      They're using their grammar skills there.
    2. Re:Tigerdirect by DragonTHC · · Score: 1

      seconded. I like tigerdirect also. They have a store about 8 miles from my house in Miami, but it's useless since they only stock cheapy crap for quick builds.

      The website, however, is quite good.

      --
      They're using their grammar skills there.
  156. MicroCenter: Avoid!! by Anonymous Coward · · Score: 0

    I can see quite a few favorable reviews of MicroCenter here. You guys don't know what you are dealing with!

    Following is a true horror story of mine. It's probably not going to catch many eyeballs after 400+ posts, but I'm posting this anyway.

    I used to shop at MicroCenter's Houston location on a semi-regular basis and like many others, had always wondered how they could manage their low prices.

    One day, a couple of years ago, I needed a pair of mid-end LCD monitors for a client of mine. Looking around various local as well as online places, one particular model at MicroCenter caught my attention. Their price was 20% below the lowest price I could found on the web!

    Thinking I had hit the jackpot, I immediately went out and bought two. Guess what? Both monitors had 2-3 dead pixels! Chuck it up to back luck, I went back to the store the next day and asked for exchange. Another surprise! According to their store policy, anything less than 9 pixels in an LCD monitor was not considered defective, and I would need to pay 15% restocking fee for the exchange -- for non-defective, open-box items! After half an hour of arguing and going nowhere, I gruntly paid the 15% fee, which amounted to ~$100, and came back with another pair.

    No surprise any more... DEAL PIXELS AGAIN in both! However, wiser the second time around, I did not simply break the seal sticker on the box. Instead I used a razor blade so that the seal could be put back in place as if the box had never been opened. I promptly returned the items to the store, without paying restocking fee this time.

    Walking out of the store -- for the last time in my life, I noticed a few dozen boxes of the same model stocked against the wall, waiting to be sold.

    In retrospect, I believe what happened was that those defective LCD monitors were rejects from the Asian market where customers were more demanding, and MicroCenter bought them cheap and passed to us unsuspecting North American consumers as brand new items.

    If this happened to LCD monitors, imagine what could happen to other more obscure parts and supplies. Since that day, I've been avoiding MicroCenter like a plague.

    Now you know how they could manage those low prices!

  157. In my experience... by John+Pfeiffer · · Score: 1

    For years I'd used pricewatch to find the best prices for all the things I wanted, and then see how much I could order together from the retailers I found... I stopped that BS about five years ago. I pretty much rely entirely on Newegg now. You really can't go wrong. I live in Vermont, so most of the time, stuff I order from them ships from their New Jersey warehouses, and I have it the next day, for next to nothing on shipping. Last time I built new machines, cases monitors and most of the guts shipped from New Jersey, memory shipped from Tennessee, and the uber videocard for my box shipped from California, and I had it all within 3 days. I paid something like $80 shipping for the parts for two fully-loaded machines with input devices, monitors, and 40lb steel cases. So, not bad. They usually have the lowest prices, or at least close enough that it's not worth buying from somewhere else, and their shipping is cheap and fast.

    I've never really had a problem with them NOT having something I wanted, although one time I had to order special low-noise fans and a huge copper heatsink from FrozenCPU because they were out of stock at Newegg. (I was ordering stuff from FrozenCPU anyway)

    Other than that, if it's pro video capture hardware or tablets or something, I get it from B&H Photo, where I get all my camera gear. They're like the Newegg of Photo and Video stuff. Although Newegg has started carrying Tablets now.

    Aside:
    First big order I made with Newegg was for building a new computer, with a scanner, printer, and two 19" Viewsonic CRT monitors... It all arrived very quickly (And at once), the FedEx guy was not amused, and I had to help him carry it up the flight of stairs... It filled the goddamn livingroom. Hehe. That's so completely etched into my memory now.

    --

    Friend: "The NIC is misconfigured..." Me: "No prob, I'll just telnet in and fix it." *Silence*
  158. Another option by Anonymous Coward · · Score: 0

    I didn't see eWiz.com listed, so I felt they needed the mention. They are a good one-stop-shop, similar to newegg (which is my first choice). Make sure to search pricewatch.com and follow the links to get specially priced items into your cart.

  159. Flat panels by Anonymous Coward · · Score: 0

    My comment is solely related to LCD monitors.

    I highly recommend buying them at Best Buy. If you can find a model you like, odds are you can find it at near market price.

    But here's the great thing. LCD screens are known for their dead pixels and vendors are known for their awful policies on returning LCDs with dead pixels.

    Best Buy will exchange your product if it has ONE dead pixel. I have returned 5 screens which had fewer than 10 dead pixels in total, and the loss prevention guy still lets me walk past without putting me in zip cuffs everytime I come in to buy something new.

    At this point I wonder if I have been a net loss to them given that I've spent significantly less than $5000 at the store.

  160. try these guys by Anonymous Coward · · Score: 0

    globalcomputer.com
    has some of the cheapest quality components around
    they compare well to newegg

  161. Fry's by hawk · · Score: 2, Funny

    I just can't get my brothers and father to believe that the Frys in Las Vegas not only has an english speaking staff, but also helpful and informed folks in the aisles.

    Just in case you think it's not a real Fry's, it does indeed have the trademark nearly impossible to exit parking lot.

    hawk

  162. Pricewatch by cbreaker · · Score: 1

    Just go to pricewatch.com, and find the parts you want. They have a seller rating, and I've never had a bad experience buying anything from vendors that submit prices to Pricewatch.com.

    Your experience may vary, but just buy some stuff and find a vendor you like. It's not rocket surgery.

    --
    - It's not the Macs I hate. It's Digg users. -
  163. IRS Where Are You? by Anonymous Coward · · Score: 0

    Um... you're supposed to report those purchases for taxation by your state.
    Not that anyone ever does, but you are supposed to.

    1. Re:IRS Where Are You? by dotfile · · Score: 1

      Not to be pedantic, but the IRS doesn't care whether or not you report and pay your use tax to your state, only your state department of revenue. Fortunately, there's no federal sales tax. Yet.

  164. My recent build experience by $pace6host · · Score: 1
    I recently put together my own PC. I'm more of a software guy, so this was the first time in about a decade. I had good service from all of these (alphabetical order, not preference):
    • frys.com
    • microcenter.com
    • monoprice.com
    • ncixus.com
    • newegg.com
    • zipzoomfly.com

    MicroCenter's local, so I ordered it online and drove over during lunch. FWIW, there were rebates on some of the items from NewEgg, NCIXUS, and FRYS, totallying $145. I was pleasantly surprised to get every single one of them. I've bought parts (drives, memory, cables, etc.) from all of them except NCIXUS before, just never any system boards, cases or processors.

    The power supply had a problem (high-pitched whine under any significant load), and since I got it first, by the time I noticed the problem, it was too late to send it back to FRYS (over 30 days). The manufacturer was great, though, and the replacement is on its way here (they're paying for all shipping).

    I also picked up a few hard drives from ChiefValue.com recently, no complaints.

  165. Find a local business by dwhite21787 · · Score: 1

    I go to a local non-chain store in suburban D.C near work. They've been in business for a while - at least 10 years IIRC. I'd suggest a place like this where you can build a relationship with the staff.

    http://tcponline.com/Monthly_Special.htm

    --
    "Even if you're on the right track, you'll get run over if you just sit there" - Will Rogers
  166. Re:Another great news item on Slashdot by aliquis · · Score: 1

    I think it's ok to discuss even if it's rather off topic in threads, if people want to discuss it it's ok. But well, please keep some standard on what is posted on the front page at least. That someone want to buy a new gaming PC is not a news item, maybe I should post a news item asking for advices what underwear to get when you feel big enough to leave those mickey mouse pants your mother got you 15 years ago. Though I do understand Slashdot would be a bad forum for such a question since most people wouldn't know, it's better for PC advices ..

    Also, if newegg with 9.5% taxes still is cheaper, BUY!
    If newegg with 9.5% taxes cost more than some alternative, DONT BUY!

    How hard can it be?

  167. Re:Another great news item on Slashdot by aliquis · · Score: 1

    Yes I did notice it, but I don't want to see posts like "which coffee should I drink this morning?" on the front page. Ok if people ask work or educational advices in a non-general maner but please don't ask what browser to install, if blue is better than brown and such.

    Who the fuck gives a shit about this guy buying a new gaming PC? He can't ask for good prices somewhere else? Shall everyone who wants to get a new system have their story on Slashdots front page?

  168. Re:Another great news item on Slashdot by aliquis · · Score: 1

    I don't say I've got a life, also I didn't read it more than to look for earlier complaints on the same thing so I could reply in that part of the thread.

    But Slashdot reaches a lot of people, how many care about that he will buy a new PC for games? Big deal? Most important information of the day?

    I'd guess much more interesting stories never reaches the front page.

    I may have been acceptable if he was building a huge data center or very small server system or something such with a little more exotic hardware, BUT A FUCKING DESKTOP PC!?!

    Just give him dell.com/xps or something.

  169. Sales tax by Anonymous Coward · · Score: 0

    I heard amazon and newegg are starting to stop collecting sales tax in certain areas

  170. And Sue Happy by bill_mcgonigle · · Score: 1

    These are the guys who sued Apple for code-naming 10.4 'Tiger'. Srsly, now...

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  171. very few... by GiMP · · Score: 1

    My own short list:
      newegg, nextwarehouse, geeks.com, and cdw.

    CDW is the most expensive of them all, but they're extremely fast and reliable. The only problem I've had with them is that on some gear, like Cisco, they might have a sales agent contact you to make sure that you're ordering what you need -- and they will neg. with you. This can be a great thing, and it is a fabulous service, but it does slightly delay the receipt of gear that you might need right now, today. Overall, this has been rare, and when it happens you will get a phone-call, you can simply confirm your order and it will still come in a very acceptable time-frame.

    Newegg is usually great, but I've had cases where they would randomly complain about my different shipping and billing addresses (that were used on prior purchases) and would drop my order. That would delay shipments by days or even weeks, but I'd eventually get the equipment. This once happened when I needed the shipment the next day, and had paid for next-day shipping, and worse--the product had gone up in price. Again, Newegg figured it out for me, and adjusted the prices, but I'm cautious about purchasing from them when I have a strict, close deadline.

  172. 80plus and other PSU specs by tknd · · Score: 1

    Go here for a good list of Power Supply part numbers: http://www.80plus.org/manu/psu/psu_join.aspx

    Power supplies on that list are tested for efficiency at 20% load, 50% load, and 100% load. If they pass they get the 80 Plus efficiency rating. Newer 80 Plus ratings bronze, silver, and gold were added which have even stricter efficiency requirements.

    Also sizing your power supply for your needs is critical. If your system is only going to consume 100 watts on load there's little reason why you should be buying a 600 watt power supply. If you're going to buy 4 video cards and/or 6 hard disks, then maybe. But for your standard single cpu, single video card, and one or two hard disk machine, a 400 watt power supply or maybe even less (depending on video card and cpu) might be all you need. That's because efficiency tends to drop-off under 20% of the PSU's load. So if our system consumes say 80 watts idle, then 400 watt PSU would be more efficient than a 500 watt PSU.

    Another thing you should be looking at are the listed amps for each voltage line the psu can support. For example let's look at the following two PSUs at newegg: CHIEFTEC GREEN CTP-350-12G 350W and SeaSonic SS-350ET 350W. Both are rated 80 plus so they're both efficient and both have two 12V lines. But if we look at the output specs the Chieftec has 11A and 14A for the 12V lines while the Seasonic has 17A for each 12V line. In fact, the Seasonic PSU beats the Chieftec on all output voltages except the 3.3V which it loses by only 1amp. In this case the PSUs are rated exactly the same, but I've seen cheaper high wattage models with crappier specs than PSUs rated 50 watts or even 100 watts lower. The total output wattage might be higher but if each line can't handle the fluctuations your system can crash or your PSU can fail (sometimes violently).

  173. after years of do-it-yourself by mistahkurtz · · Score: 1

    i've started looking for deals on HP workstations. with up to 8gb of ram, onboard RAID, gig ethernet, and a higher-end component-base in general, all i have to do is throw in a video card (for gaming) and i'm off.

    i started with an open-box xw4300 (P4, 3ghz), and recently moved onto an open-box xw4400 (c2d 2.4)

    i picked mine up from a major IT reseller (focused on SMB/Enterprise sales). i once saw an open box xw* with a DC opteron 2ghz+ for sale for around $500.

    that's my recommendation. time is money, and frankly, the novelty of building the same system over and over again wore off long ago...

    --
    not only is time travel possible, it's irrelevant.
  174. Monarch? by Molochi · · Score: 1

    They went out of buisness a few years ago. Did someone buy the name?

    --
    "The Adobe Updater must update itself before it can check for updates. Would you like to update the Adobe Updater now?"
  175. G A by Anonymous Coward · · Score: 0

    I use NCIX.com here in Canada. Great site!

  176. Re:I love Newegg but the restocking fee sucks beca by Ritchie70 · · Score: 1

    It's not rocket science, but it is dishonest and immoral.

    --
    The preferred solution is to not have a problem.
  177. In Canada, NCIX.com by Mr.+Flibble · · Score: 1

    I have had great dealings with NCIX here in Canada. http://www.ncix.com Good prices, quick delivery via Canada post, and they allow posting on each page about the items, so you can read user reviews before buying.

    I only ever had 1 problem with them, the description on some ECC server ram said 2GB ram XYXXYXY speed kit. Note that the way it was worded it did not say 2GB (1X2) kit. Thus, when I thought I was ordering 1 2GB stick of ram, I was ordering 2 1GB sticks of ram. As I ordered a number of these, it was expensive. I ended up returning them and was not charged at all. They even refunded my shipping due to the confusing way in which the item was marked. That was impressive.

    --
    Try to hack my 31337 firewall!
    1. Re:In Canada, NCIX.com by Massacrifice · · Score: 1

      DirectCanada.com also has some pretty good prices and service. I've dealt with boh NCIX and DirectCanada and always have a look at both places before ordering. NCIX's website is better organized though.

      --
      -- Home is where you eat your heart out.
  178. mwave.com by Anonymous Coward · · Score: 0

    I've dealt with mwave.com for 10 years now. Prices are good, service is predictably and consistently good. They've never screwed up any of my orders and they graciously allowed me to return and exchange and Creative X-FI card that had a buzz in it - with no service charge.

  179. Re:tiger direct is good and I go to there warehous by Anonymous Coward · · Score: 0

    tiger direct is good and I go to there warehouse store and there customer service is good there and it is real easy to return stuff.

    And you are... a sales-employee from Tiger Direct, I assume?

    Posting AC, valueing my karma.

  180. Re:tiger direct is good and I go to there warehous by Joe+The+Dragon · · Score: 1

    No but same day pick and same days returns is better then waiting for ups / fedex to beat up your package and to leave it plan site all day even when it says that it needs to be singed for is better.

  181. Tough Call by xrobertcmx · · Score: 1

    I've had the best luck with ZipZoomFly and Amazon. I buy the bulk of everything I use from New Egg though.

  182. wildbillkelso by wildbillkelso · · Score: 1

    Some Favs R: Zipzoomfly-CA, eCost.com, Amazon.com, Buy.com, Pricegrabber.com, Nextag.com, Shopping.com, Price-Comparison.com

  183. Re:I love Newegg but the restocking fee sucks beca by Anonymous Coward · · Score: 0

    You're being too nice. nine-times is a sociopathic dick.

  184. eBay ... only ... eBay ... by harrie_o · · Score: 0

    eBay ... only ... eBay ...

    ... if it isn't junk I cannot afford it.

    I have four identical computers (all dual-Xeon workstations) to keep two running (a primary and a spare).

    Retro junk is all I buy.

    Fully depreciated junk beats todays wonder-crap everytime. If it was a quality peripheral device it will last for 8-10 years and silly corporate out with the old in with the new is what birthed the VISTA DEBACLE.

  185. geeks.com by ngordon82 · · Score: 1

    I use newegg a lot too. But the other main supplier I use is geeks.com. I've been dealing with them for a few years now. Customer Service has been great. Depending on what your ordering I prefer to use geeks. They have some really great prices on hard drives and sometimes you can even get refurb parts. I ordered a refurb 500gb hard drive and have had no problems with it whatsoever. Plus I saved $60

  186. Tigerdirect is OK, Newegg is more gooder by Norwell+Bob · · Score: 1

    I've had decent luck with Tigerdirect, although they advertise most of their prices after mail in rebates... funny, I seem to be batting about .600 for those rebates. They seem to get lost in the mail a lot. Had a few faulty pieces show up, too... but that was resolved satisfactorily.

    However... I will never, ever use them for business purchasing again... terrible sales managers!

    Newegg seems to generally have slightly lower prices than TD's pre-rebate prices. Their service is great, also. They give me a warmer, fuzzier feeling of security also.

    Is it true that Newegg is what became of the old Egghead chain? I miss Egghead. A lot.

  187. Radio Shack has always been a crap shoot. by RustinHWright · · Score: 1

    For as long as they've been a national chain, they've managed to become a sort of first geek job for countless of our tribe. I can tell you that I've been walking into Radio Shacks since at least the early eighties and thinking each time, "I wonder if I'll run into anybody cool working here."

    Now, admittedly, those people are about one in fifteen among their staff, but they still pop up. Makes sense. If you're the kind of person who wants discounts on protoboards and power supplies and soon and you're from a non-geek family/social circle, a job at Radio Shack can be the only evident option for going from being a user to being, at the least, somebody who builds from components, or even somebody who is soldering, figuring out resistances, and so on.

    Does this get me to buy their crappy consumer electronics? No. But I'm always glad to go there for mini screwdrivers on Xacto-style knives and that kind of thing and see if anything else worth my time and cash turns up.

    --
    It's all about the information. And what we do with it.