Slashdot Mirror


The Sinking Ship that is AOL

EyesWideOpen writes "This article at Salon discusses the ways in which AOL is trying to stay afloat, with the release of version 8.0 of it's software, in a time when AOL (which recently merged with Time Warner) has had a string of bad press -- falling stock prices, SEC investigation, etc. -- attached to it's name. One of my favorite quotes from the article says of AOL: ''It was never really an Internet company. AOL was based on the idea that people needed to live in a halfway house while they became accustomed to the Net.'...If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.'"

590 comments

  1. You've got... by Anonymous Coward · · Score: 4, Funny

    Bankruptcy!

    1. Re:You've got... by doyoudig · · Score: 2, Interesting

      If theres a source that knows Bankruptcy its Salon! I am surprised everyday they are still in business

    2. Re:You've got... by VikingBerserker · · Score: 0

      You got stale!

  2. It never was an internet company... by i_want_you_to_throw_ · · Score: 5, Funny

    Finally people realize......

    1. Re:It never was an internet company... by Triv · · Score: 1, Offtopic

      I'm still waiting for people to realise that Starbucks has nothing to do with selling coffee and McDonald's has nothing to do with burgers. Both businesses are in the real-estate / branding game. Starbucks sells awful coffee and yet it's a hit. Why? Because it's everywhere - starbucks buys up property left and right, sticks their store-fronts in 'em, and smothers local coffee houses with sheer marketing pressure. There was a great figure in harper's index a few months ago...(looking)...(can't find it. Damnit) well, it basically said that a huge number of Manhattan's hundreds of Starbucks' are within three blocks of another one. I don't think many places can coexist with that kind of marketing pressure.

      Triv

    2. Re:It never was an internet company... by cyberformer · · Score: 3, Interesting
      You mean it made a profit?


      A lot of people will stay with AOL, either because of inertia or because, once you turn off the popups and spam, it's actually an okay ISP. (Not the best, but not terrible.)


      The company is still ****ed, because it's trying to grow at the same rate it was early in its life. It probably won't go bankrupt, but it's bascially the leader in a low-margin business without much room for growth.


      Interestingly, AOL realized this three years ago, and cashed in its own inflated stock for TW. For some insane reason, TW stock-holders took the deal.

    3. Re:It never was an internet company... by JordanH · · Score: 5, Interesting
      • ...and smothers local coffee houses with sheer marketing pressure.

      Uhhh, actually, this is wrong.

      There was an article in the WSJ a few weeks back about how Starbuck's, while growing wildly, is actually losing market share to local coffee houses.

      A lot of locals complain about the competition, but their sales are way up for the most part.

      A few coffee houses go under when a Starbuck's springs up, but it may not be related. It turns out that there's always been a large turnover rate in coffee houses, a lot of them close down every year for decades. Coffee house closings are actually down.

      It appears that the introduction of Starbuck's just increases the market for good coffee.

      ObSlashdotObservation: Wouldn't it be nice if MS could view their competition the same way, not as enemies that have to be eliminated at any cost, but rather as part of a healthy market that allows everyone to prosper?

    4. Re:It never was an internet company... by SlamMan · · Score: 2

      Hey! I'll have you know that I make a damn good cappuccino when I work there on the weekends.

      --
      Mod point free since 2001
    5. Re:It never was an internet company... by mgkimsal2 · · Score: 5, Insightful

      McDonald's isn't in the burger business - it's in the softdrink business. McDonald's is one of the biggest (if not the biggest) resellers of Coke. Where's more profit?

      $1 burger that costs 35 cents to make?
      $1.19 drink and 9 cents of syrup/water?

    6. Re:It never was an internet company... by msimm · · Score: 1

      I don't have much if any personal feelings about Starbuck's. I will however point out that they have opened 4 Starbuck's in the downtown area (San Diego) and opened just about each one of them across the street from an existing independant coffee house. A friend of mine told me this was a pracitise of theirs, but I didn't believe it until I saw it myself. Seems a little cut-throat, at least they finally worked out how to make good coffee (I grew up in Seattle in the 80's, they where the one place in Seattle that you could get a bad cup of coffee).

      --
      Quack, quack.
    7. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      The parent is moderated as "offtopic"???????????

      Someone tell the people who moderated this, that moderation is not for when you disagree with something, that's what posts are for.

      Jeezus!

    8. Re:It never was an internet company... by Blue+Stone · · Score: 1

      I use AOL, and I'm not ashamed to say so, as a lot of people who post at /. think I should be.

      I never get these pop-ups, and not because of any anti-pop-up device, I hardly get any spam (though their spam filtering is pretty clumsy and unusable, when I do get it.)

      If it is f***ed, then that'd be a shame, since it's the only un-metered dial-up isp in the UK that doesn't cut you off after 2 hours, regardless of what you're in the middle of.

      I call that a big selling point. At least that's why I stick with them.

      --
      Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce
    9. Re:It never was an internet company... by susano_otter · · Score: 4, Insightful

      Starbucks may sell "awful coffee", but either you're not much older than I am, or you're very discriminating indeed when it comes to coffee quality.

      My father remarked the other day that when he first came to America from Brazil, almost 40 years ago, America had no tradition of fine coffee at all. Everywhere you went, the best coffee you could find was still ass, by Brazilian standards.

      Nowadays, even Denny's serves drinkable coffee, and places like Starbucks serve beverages to satisfy all but the most demanding connoisseur.

      American coffee is several orders of magnitude better than it was a generation ago, according to the anecdotal evidence at my disposal. So cheer up! At least Starbucks is fronting its empire-building agenda with a real product. Having fried my share of McNuggets, I can't say the same thing for McDonald's.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    10. Re:It never was an internet company... by Triv · · Score: 1

      Well, that depends on how old you are, doesn't it? I think I can guarantee that I'm quite a bit younger than you, not older. :)

      I live and work in New York City. There was a starbucks across the street from (and inside of, but that doesn't count) the Barnes & Noble where I used to work. The coffee was ridiculously expensive and uniformly bad. There was a deli half a block from B&N's back door which served fresher, cheaper and (IMO) better coffee.

      I grant you, I'm biased. As much as I dislike their coffee I detest their clientel even more. It sours the coffee a bit. It's like...yuppie heaven. I mean, there's a coffeehouse half a block from the starbucks that's better than their's. It's the sheep-mentality. Shudder.

      Odd...I feel very young and very old at the same time. Counter-culture and crochety. :)

      Triv

    11. Re:It never was an internet company... by deanc · · Score: 1

      And, of course, the WSJ has never been shy about pointing out problems regarding predatory marketing pratices. An unbiased source it's not.

      What the WSJ showed was an increasing market for coffee combined with and increasing percentage of that market being owned by Starbucks.

      One can argue whether or not Starbucks is creating that larger market (and simultaneous gobbling up a larger and larger portion of that market) or "riding" the increased demand to the top.

    12. Re:It never was an internet company... by symbolic · · Score: 2

      There was an article in the WSJ a few weeks back about how Starbuck's, while growing wildly, is actually losing market share to local coffee houses.

      This is good news. Since Starbucks is an overpriced, overmanufactured, pop-culturally-contrived version of the real thing, it's good to see that there there are unrelated alternatives. I've always felt that if a coffee house can offer quality goods (no 2-week shelf life, guys), a nice ambience, and a staff that knows the difference between a shot of espresso and a shot gun, there's a good chance they'll succeed.

    13. Re:It never was an internet company... by Fjord · · Score: 1

      Possibly, but it's still pretty bad. When I was in Portugal I enjoyed the coffee. Before and after my trip, I couldn't find a coffee shop over here that sold coffee that I would drink (it's always too watery). I will drink espresso at some places, but it's very hit-or-miss and still not as good.

      --
      -no broken link
    14. Re:It never was an internet company... by JordanH · · Score: 1
      You're right about one thing, I went back and read the article on-line (no URL, it's available to WSJ on-line subscribers) and it didn't say that Starbuck's is losing market share. It appears they are gaining market share, but that the overall market is also growing.

      They did point out the small entrepeneur who has been very successful opening his coffee shops right next to new Starbuck's. Is that guy exercising predatory marketing practices?

      Look, it's not like there's a monopoly situation here. As long as the market is growing and the little guys are thriving, what's the problem?

    15. Re:It never was an internet company... by WesG · · Score: 1

      Yes but they do give a little back with the free ketchup and straws. Its always amazed how many places don't charge for ketchup and other "extras".

    16. Re:It never was an internet company... by 4of12 · · Score: 3, Interesting

      American coffee is several orders of magnitude better than it was a generation ago.

      Add me to the list backing up this assertion.

      I've been drinking coffee in the U.S. since 1976, when all you could get typically were robusta bean variants. I remember drinking swill like dishwater that, well, at least it was hot and caffeinated...

      Since the time of Starbucks it's been possible to get good, dark, fresh-roasted arabica bean coffee that makes the old stuff taste like chicory.

      Recently I was in Europe, anticipating super excellent coffee everywhere. Guess what? Didn't happen! I got better coffee in the U.S.! (Guess I'll have to go to a coffee-growing nation to get something better than what I can find in the U.S. on every other street corner.)

      --
      "Provided by the management for your protection."
    17. Re:It never was an internet company... by stagl · · Score: 1

      actually, mcdonalds' main business is real estate. read this

      --

      R.I.P.
    18. Re:It never was an internet company... by packeteer · · Score: 2

      Damnit i dont know whether to mod you up or just reply but your on my friends list for that one. Jesus thats scarey. This one hits hoem particularly well. Let me tell a little story about the town i live in now.

      I live in Bainbridge Island, WA. It's (not so) slowley becoming a suburb of seattle. It has always been a rural island in the Puget Sound but its attracting more and more corporate workers (yes including many MS techies). Its kind of sad but there isn't uch that can be done. Some time in the 70's, dont remember the exact year McDonalds tried to move in. The people fought and lost only compromising that McDonalds would no longer use Styrofoam and there would be NO arches on the Island. McDonalds moved in and quickly the Island passed a no-chain-resuraunt ordanance.

      McDonals has stuck around but i dont think it has really affected the business as there are no other "burger joints" around.

      We are blissfully living (almost) chain-food-store free for many years but everyone has always known Starbucks wants in. There are several (at least 4 coffee-bagel-bakery shops on the island which all get good business. Starbucks tried to open up a franchise usit inside the supermarket finding a loophole around our ordinance but after immediate and very vocal threats of boycotting the supermarket ANd starbucks they backed off.

      The moral of the story is that you CAN keep these places out fo your home town .Get involved and you woudl be surprised how many other people who dont like standardized-food as much as you do. It is VERY possible to fight this off at a local level when you can meet with the city-counsel or the mayor.

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
    19. Re:It never was an internet company... by meta-monkey · · Score: 3, Insightful

      McDonald's Corp. is the largest landowner in the world. They own more land the Cathloic Church, and usually their property is some of the most valuable in a city, located at prime intersections. The resturant is just something to put on the land while it gains value. Ray Kroc was a genius...

      --
      We don't have a state-run media we have a media-run state.
    20. Re:It never was an internet company... by class_A · · Score: 1

      Telewest don't cut you off after 2 hours, but you obviously have to be in a serviceable location.

    21. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      You are correct! Ray Kroc, the founder of the McDonald's Corporation, admitted as much. In the early days, McDonald's was merely a vehicle for selling Kroc's MultiMixer shake machines...

    22. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      According to Ray Kroc he was more interested in the real estate that they sit on. The francisee is interested in the burgers and soft drinks.

    23. Re:It never was an internet company... by danbeck · · Score: 0

      I like Starbucks coffee and I'm extremely glad that they opened a store close to me. The only other coffe shop close by isn't all that great.

      You know, you'll be waiting for a long time. Not only do I *not* care whether they are in the real-estate or the porn business for that matter, I doubt many other people care either.

      If the smaller shops are getting pushed out by Starbucks, maybe they need to get on the ball and attact more customers? What universal law says that a small mom and pop store that opens up will be successfull? Or even that they have a constitutional right to be successful? It's not as if the Starbucks-run mafia is threatening them to sell their businesses if they know what's good for them. If people go to starbucks instead of the local mom and pop place, who's fault is it?

      Why do you hate the successful company love the failure? Because they aren't owned by the "man"? That hippie crap is so old...

    24. Re:It never was an internet company... by danbeck · · Score: 0

      You can't satisfy these kind of people. They hate the "man" and blame him for every little problem a mom and pop store has. They hate successful companies and prefer to lift up the failures. It's stupid. I can imagine their own lives, full of failures. Instead of meeting a challenge and being innovative and creative, they bitch and moan about how the "man", be that Microsoft, Starbucks, etc., has stolen what they deserved.

    25. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      Wouldn't it be nice if MS could view their competition the same way, not as enemies that have to be eliminated at any cost, but rather as part of a healthy market that allows everyone to prosper?

      Unfortuanately, that's precisely what they're doing with .NET.

    26. Re:It never was an internet company... by KH · · Score: 2

      Guess I'll have to go to a coffee-growing nation to get something better than what I can find in the U.S. on every other street corner.


      You might as well go to Japan. Perhaps most of the best coffee beans, like Blue Mountain from Jamaica or Killimanjaro from Kenya go to Japan.

      But don't go to Starbucks there. Go to a small kissaten =Coffee shop. (Funny that I am now living in Holland, where the word has completely different meaning.)

      Even if Japan is not the best place to find the best coffee, typically, the best coffee or tea are grown in rather poor countries. The best quality coffee beans or tea leaves are therefore reserved for export. Not much quality stuff is left for local consumption, which is sad, but it's true.

      You'd have better chance of getting the best coffee when you are in the States, Germany, or Japan, the three largest coffee importers. My personal best experience with regard to coffee was in Vienna, though. I also had good coffee every morning while I was in Germany.
    27. Re:It never was an internet company... by Romanmir+Cumelon · · Score: 1

      Actually McDonald's is in the real estate business, look at how many there are in the world, when you add it up McDonald's owns a good chunk of land; the fact that serve burger's is merely a way to feed the company's land purchasing appitite.

      --
      I can't believe you cited Total Recall as a reliable source of science. I just. Wow. I'm flabbergasted.
    28. Re:It never was an internet company... by Dirtside · · Score: 2
      They own more land the Cathloic Church
      But I wonder which one is more harmful to society, overall? :)
      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    29. Re:It never was an internet company... by Dirtside · · Score: 2

      It's times like this I'm glad I don't drink soft drinks. Oddly, the only place I ever really do drink soft drinks is at McDonald's, although I always get the Hi-C Orange Drink (I can't stand carbonated beverages). Of course, I only go to McDonald's about once a month, if that. In the year 2001 I didn't go to McDonalds at all (that was my New Year's resolution that year, and I stuck to it).

      Wow, this post got offtopic *fast*!

      --
      "Destroy science and religion. Science would re-emerge exactly the same; but not religion." - Penn Jillette, paraphrased
    30. Re:It never was an internet company... by Triv · · Score: 2

      welcome, friend. That first line of yours is gonna keep me smiling all night.

      See you around.

      triv

    31. Re:It never was an internet company... by 4024490502 · · Score: 1

      I never realized that so many people thought AOL/TW was an Internet company. To me, they have always been the worlds largest coaster manufacturers.

      --

      Why is this moist???
    32. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      Do not credit Starbucks for the popularity of Arabica. I've been drinking good coffee and espresso in the U.S. for almost 20 years--far longer than I have been aware of Starbucks.

      And tell the truth: Starbucks sucks.

    33. Re:It never was an internet company... by DNS-and-BIND · · Score: 2
      How about allowing competition?

      If people didn't want to eat McDonald's food, they wouldn't pay to go there. Consider an elitist island with high property values who passed an ordinance banning AOL, and only allowing local ISPs to sell internet access. Isn't that rather anti-competitive?

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    34. Re:It never was an internet company... by packeteer · · Score: 2

      Well i had points but personalyl i would rather have people reply to my comments than mod them. It seems like it runs against the spirit of conversation to simply judge anothers words without even contributing one of your own.

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
    35. Re:It never was an internet company... by minus9 · · Score: 1

      It's times like this I'm glad I don't drink soft drinks."

      Gimme a Big Mac and a double scotch.

    36. Re:It never was an internet company... by tgrigsby · · Score: 1

      Here's a deep thought: remember those foam containers McDonald's used to use to wrap their burgers? The containers cost McD's more than the burgers that went into them.

      And yes, you're right, their most profitable item is, bar none, the soft drink.

      --
      *** *** You're just jealous 'cause the voices talk to me... ***
    37. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      Actually, McD's is mainly a land lord... the largest in the world. Most stores are franchises and by far the largest expense is rent, just as rents are the largest portion of McD's income

    38. Re:It never was an internet company... by Triv · · Score: 2

      Yeah, I know the feeling. I used my last modpoint yesterday. I hadn't had them in quite awhile before that. Probably because I check /. compulsively when I'm at work.

      I tend to respond to posts that deserve some followup or that I disagree with instead of modding them, but one-liners or well-thought out posts I'll mod. If there's nothing to say, might as well. I guess that's why most of my mods tend to be +1 funny. :)

      Triv

    39. Re:It never was an internet company... by Anonymous Coward · · Score: 0

      Do they really own the land in some of those prime city locations, or just rent it? Especially in London, the land is not for sale because it is owned either by the Crown (as represented The Queen) or The Duke of Westminster.

  3. While we all hate AOL by mrmaster · · Score: 5, Interesting

    While we all hate AOL they still do offer the most access numbers out of any other ISP if you do a lot of traveling.

    1. Re:While we all hate AOL by Anonymous Coward · · Score: 2, Interesting

      US Internet Technologies has a ton of nation-wide numbers.

    2. Re:While we all hate AOL by nightsweat · · Score: 5, Informative

      Go with iPass if you can. They contract with a bunch of different ISPs around the world.

      When you call, your "call experience" is logged and reported for billing but also for quality control. If the number you dialed was busy or poor quality, the number will drop down the list of numbers for that city for everybody using the dialer. Thus, the ISP has incentive to keep the lines high-quality (since they don't get paid if you don't use their lines) and you get the best known number wherever you travel.

      Additionally, in a corporate setting, it uses radius for authentication. We use Steel-belted RADIUS to authenticate it against our Win2K domain, but you could use a built in tool.

      No, I don't make money from them. In fact I pay money to them, but I'm actually satisfied with this one vendor.
      --

      the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
    3. Re:While we all hate AOL by BurritoWarrior · · Score: 1, Insightful

      Yeah, except even the one in Spazebo, North Dakota is busy at 3:46 a.m. on a Tuesday.

    4. Re:While we all hate AOL by Anonymous Coward · · Score: 0

      We use sprint internet dialer for all of our sales folks and pretty much anyone with a laptop.
      For a dollar an hour (cheaper than a full unlimited account for our needs- no one really dials out anymore unless it's an emergency or they're bored.) we have access to far more numbers than any ISP I've ever seen.
      Think about it: almost everyone cruises on a sprint backbone at some point here in the US.

    5. Re:While we all hate AOL by JPelorat · · Score: 2

      Go take a look at AT&T's GlobalNet.

      --
      Hokey statistics and ancient misconceptions are no match for a good thought in your head, kid!
    6. Re:While we all hate AOL by mrmaster · · Score: 1

      We do use AT&T at work. However if I am on vacation or visiting friends I am not going to dial-in to my work ISP.

    7. Re:While we all hate AOL by Havokmon · · Score: 1
      While we all hate AOL they still do offer the most access numbers out of any other ISP if you do a lot of traveling.

      Yeah, tell that to the guy who used my credit card number to sign up for maglobe.com

      --
      "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
    8. Re:While we all hate AOL by Anonymous Coward · · Score: 1, Interesting

      People keep what works for them, until it becomes more uncomfortable to stay than to leave. AOL makes online stuff easy, and gave many people their first email address. It takes a serious difficulty (or combination of them) to justify leaving:

      - busy signals
      - rising prices
      - spam
      - browser incompatibility

      Yes, the Mozilla move could be good for browser competition and Open-Source, but possibly bad for AOL as a BUSINESS.

    9. Re:While we all hate AOL by rkent · · Score: 5, Informative

      Yes, but for the mephistophelian price of installing AOL 6 (or 7 or 8 or whatever) and letting it take over all of your network connections.

      The "most access numbers" statistic is sort of a chimera; you really only need 1 or 2 per metro area, it's the *traffic* on those numbers that's important. That said, I've had excellent experience dialing up to EarthLink in almost every (US) location I've ever been to, and I can almost always get a line by the 2nd call, while my brother across the room tries to dial the local AOL number for half an hour.

      Also, as a plus over some of the "local + roaming" others are mentioning in this thread, I don't think EarthLink costs more depending on where you are. I've used a corporate account at several locations and had no complaints from the accounting department about charges.

      I'm not a salesperson for EarthLink, but it just seems way preferable to AOL even if they technically have "more" dial up numbers.

    10. Re:While we all hate AOL by Anonymous Coward · · Score: 0

      if you enjoy wasting your vacations and spurning your friends for email and websurfing, then more power to you

    11. Re:While we all hate AOL by sql*kitten · · Score: 3, Interesting

      While we all hate AOL they still do offer the most access numbers out of any other ISP if you do a lot of traveling.

      Actually, I don't hate AOL anymore. Most of the reason they were despised by the congoscenti was their members' idiotic presence on Usenet, but now Usenet has become all but unusable anyway, thanks to idiots from dozens of ISPs. All the worthwhile discussion forums are on private mailing lists and moderated web boards (like this one). I simply don't encounter AOL or its users, so they're really irrelevant to me. But I would be sorry to see AOL go out of business, they're a real bellwether of the industry, and if they're gone it won't be a good sign for the markets.

    12. Re:While we all hate AOL by Anonymous Coward · · Score: 0

      Is the dialer Windows only? I hate dialers and ISP software. Phone number + password and I'm good to go.

    13. Re:While we all hate AOL by ICodeThereforeIAm · · Score: 1

      They did not work in VT. Then again neither did my cell (Sprint). I had to pay the $6 an hour for the 800 number. Well, my company did anyway.

    14. Re:While we all hate AOL by TRACK-YOUR-POSITION · · Score: 0, Offtopic

      Yeah, right! The world could not possibly be a stupid enough place to allow a place called "Spazebo, North Dakota" to exist! Nice Try!

    15. Re:While we all hate AOL by dangerweasel · · Score: 3, Interesting

      I set AOL up on our account managers laptop so she could access email and such while travelling. It was awful. The software tries to take control of everything in the computer. She was having sooo many problems accessing her company email not in the AOL domain using Outlook Express. I finally ripped it out and went to Earthlink. They have more access numbers in our neck of the woods (OR,WA,ID), OE is their default mail handler, and I have had NO problems yet. Oh yeah, and AOL kept billing us for 3 months AFTER we cancelled the service. They are supposed to be a technology company...who can't get their computer shit together. Give me a break. I think they are trying to milk people for a few more dollars.

    16. Re:While we all hate AOL by Anonymous Coward · · Score: 0

      If you travel often, then why not go with an ISP with 800 number dialup access. Like TDS Telecom out of Madison, WI.

    17. Re:While we all hate AOL by kisrael · · Score: 2, Informative

      I've found Usenet to still be worthwhile, actually. Certainly YMMV, especially depending on what groups you 'grew up with', but for the ones I started reading, the signal/noise is at *least* comparable to slashdot...(yes, I know some would argue that's setting the bar pretty low ;-)

      --
      SO YOU'RE GOING TO DIE: The Comic for Dealing with Death
    18. Re:While we all hate AOL by nightsweat · · Score: 2, Informative

      No there's a Mac version. The one disadvantage on Mac is that under Windows, if you use a VPN client they'll even bundle it for you (well, they will if you're big enough) and launch it transparently to the user. That doesn't work with their Mac version and you have to launch the tunnel after the IP connection is up.

      We use the Nortel Contivity client for PC and Mac with it and on the PC the user never knows they've launched a client. The Mac guys are fewer in our company and tend to be more clueful so the extra click hasn't been a real problem.

      --

      the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
    19. Re:While we all hate AOL by 3seas · · Score: 2

      There are those like myself who have not had the best of service from earthlink, even though I live in Atlanta. Even now there is a serious problem dropping carrier. And that's on the lighter side of problems.. Seriously considering finding another ISP .... but on a more related note, somehow all this /. against AOL right now seems soooooo MS.....hey didn't MS "leak" MSN 8 last nite????? Coincedence only go so far and MS ran out early on in the Anti0trust trial.....

    20. Re:While we all hate AOL by nightsweat · · Score: 1

      We did. It looked solid, but iPass was cheaper for our usage pattern. It might even out if you're bigger than us (6000 users approx.).

      --

      the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
    21. Re:While we all hate AOL by dazdaz · · Score: 1

      http://www.ipass.com/?Corporations/Corporate_Acces s

    22. Re:While we all hate AOL by gabbarsingh · · Score: 1

      Pardon my ignorance, why do we hate AOL?

    23. Re:While we all hate AOL by sirinek · · Score: 2

      If you are in Atlanta, and you dont live in a box, theres no reason to keep dialup. Get DSL or Cable. I have Charter up here in Roswell, and its great.

      siri

    24. Re:While we all hate AOL by jayhova · · Score: 1

      aol actually uses uu.net pops, so if you want you can go directly to the source

    25. Re:While we all hate AOL by prator · · Score: 1

      I agree. I still do a lot of my server troubleshooting on the Usenet, and I read rec.music.phish from time to time. Works fine for me.

      -prator

    26. Re:While we all hate AOL by Bastian · · Score: 2

      At least in my hometown, EarthLink is the slowest ISP there is. One oft-cited reason for people I know switching to AOL is because it gives them a noticeably faster online experience.

    27. Re:While we all hate AOL by BurritoWarrior · · Score: 2

      It isn't supposed to exist...I guess I need to write Bumfuck, ND to get through to the slashdot crowd.

    28. Re:While we all hate AOL by susano_otter · · Score: 2

      If you were here on or about Wednesday October 09, you certainly did encounter an AOL user. Right here on a moderated web board.

      --

      Any sufficiently well-organized community is indistinguishable from Government.

    29. Re:While we all hate AOL by jxg · · Score: 1

      The "most access numbers" statistic is sort of a chimera; you really only need 1 or 2 per metro area...

      So I take it you enjoy several hour long distance charges, in addition to the already-ridiculous rates of dial-up providers?

    30. Re:While we all hate AOL by JordanH · · Score: 2
      • ...but now Usenet has become all but unusable anyway...

      I agree with the others. Usenet is still vital. A lot of cool people still venture into Usenet, like Dennis Ritchie, Bjarne Stroustrup, John McCarthy and Brad Templeton. Here's a clue on useful Usenetting these days: groups.google.com - let's you zero in on lots of fascinating stuff.

      • But I would be sorry to see AOL go out of business, they're a real bellwether of the industry, and if they're gone it won't be a good sign for the markets.

      Markets aren't static. Clearance, even of the very large, can be a healthy thing. This would be great news for all the small ISPs out there that seem to provide such good service at low prices but find it hard to compete with AOLs marketing muscle. Earthlink and others probably wouldn't mind it, either.

    31. Re:While we all hate AOL by rkent · · Score: 1

      Um... I did say "per metro area"... let's face it, the topic is travel and most people who travel (and need dialup on the road) are going to cities for business. My point was that you don't need to have zillions of numbers, as long as they're well-distributed to AVOID ld charges.

    32. Re:While we all hate AOL by Gooba42 · · Score: 2, Interesting

      My mom's still trying to convince AOL's billing department to leave her the hell alone. She had an account some 2 years ago but cancelled when she got a real ISP. All the paperwork was done, etc. and she went about her merry way.
      In the last couple of months she took a closer look at her card statements and AOL is *still* billing her despite complete inactivity on her account and the fact that she cancelled the service 2 years ago. They want to deny the whole incident and keep the money, she wants a refund for every month they billed her since the account was cancelled. One would think a month over would be almost reasonable but to maintain a cancelled account with zero activity for 2 years and expect to get paid is just nuts.

      --
      I just found out there's no such thing as the real world. It's just a lie you've got to rise above. - John Mayer
    33. Re:While we all hate AOL by TRACK-YOUR-POSITION · · Score: 1

      well geez why do u want numbers to call in places that dont exist UNLESS YOU DON'T EXIST?!!!!!

    34. Re:While we all hate AOL by valmont · · Score: 2

      i've done quite a bit of travelling around the U.S. and have *always* been able to access a local EarthLink dial-up number. Their coverage is quite good and offers great, dependable service that stays out of your face and never attempts to take-over your networking stack.

    35. Re:While we all hate AOL by leviramsey · · Score: 2
      I agree. I still do a lot of my server troubleshooting on the Usenet, and I read rec.music.phish from time to time. Works fine for me.

      alt.fan.james-bond is still a fine ng with a high s/n ratio. I think Usenet has gotten better since web boards became common, as that's where more of the idiots go. As fewer people use Usenet, the spam quotient has been decreasing, too.

    36. Re:While we all hate AOL by GalionTheElf · · Score: 0

      I know this is prolly redundant, but thought i'd add my two eurocents anyways :P

      First off, that is horrible. I don't mean the fact that they kept billing (that could just be a glitch) but that they're now being assholes about this.

      Sad thing is, it doesn't seem to be that uncommon. My parents had a similar problem with their cell provider, where they just would _not_ admit that the problem was down their end, or pay back. It took months to sort it out...

      Also (and I know this going very far OT but, heh) this just isn't that uncommon in retail/services in general, speaking as someone who as worked in retail for both 'mom and pop' and 'the man' companies, both these kinds will rip you off as much as possible. And I have worked in shops going from lighting to computers. It really is a shame. After a while, I just got so dis-illusioned I had to quit retail.

      But anyway, enough of this rant. In conclusion, again, this is just my 2 eurocents...

      --
      I'm going over here and I don't know why!
    37. Re:While we all hate AOL by Reziac · · Score: 2

      I've had, count them, ONE busy signal with Earthlink since I signed on in late 1996 (and I'm not an ELN salesman either, but I still feel no urge to switch ISPs :)

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    38. Re:While we all hate AOL by Reziac · · Score: 2

      Lots of ISPs use leased POPs; AOL probably uses whatever is available in a given area. The POP I usually connect to Earthlink with is leased from UUNet and shared with various other ISPs; in fact if I want to access my Juno account, I dial the same number!

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    39. Re:While we all hate AOL by Reziac · · Score: 2

      I'd have to agree that over the years, AOLers as a group have become less annoying, while internet users in general have become more annoying -- but that's simply the effect of more average people spread out over more different ISPs.

      But while AOL's customers don't always get treated right (the main gripe I run into, at least since AOL went to a monthly flat rate, is the forced software updates sometimes bolluxing the system) I've come to have considerable respect for the company. They could have gutted Netscape for the server technology they were really interested in, and killed the browser, but they didn't. They didn't have to fund Mozilla. They didn't have to let the entire world use AIM (which IMO is a really nice little app) and their AIM servers, at AOL expense. And they didn't have to fix an AIM security hole at the *server* end (so AIM users didn't have to worry about it). Yeah, some of this is simply doing what's good for AOL and AOL's future options (such as leverage against M$), but it sure hasn't hurt the rest of us.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    40. Re:While we all hate AOL by dknj · · Score: 1

      You know that little text in the Instant Message and E-Mail window that says "AOL Will Never Ask You For Your Password"? It really means AOL will never ask you for your password (or credit card number for that matter). With that said, it is surprising at how many people will reply with their password or credit card number when someone pretends to be part of AOL's staff.

      -dk

    41. Re:While we all hate AOL by Havokmon · · Score: 1
      With that said, it is surprising at how many people will reply with their password or credit card number when someone pretends to be part of AOL's staff.

      I hope you're not implying I actually did that. I've reported the same ICQ scam a couple times, only to get another email pointing to the SAME SERVER a week later.

      In any case, I'm not surprised my number has been used. It's been 'allocated' for at least 2 years. It's a check-card, and I don't have checks, so that's all I use. My 2 years of 'credit card' usage is probably equal to 10 years of anyone elses regular credit card useage.

      So between internet store databases being easily accessed, and card #'s not being encrypted, and my general use through gas stations and the like, I'm not surprised some guy in EUROPE had the number. (Unless the IP that's owned by ripe.net was a proxy server at the time he used the card) When I worked for a card processor, the worst 'fraud' came from a guy in the Security dept who was selling CC#'s. Doesn't THAT make you feel safe?

      --
      "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
    42. Re:While we all hate AOL by 3seas · · Score: 2

      There is plenty of reason to to get rid of dialup. The only reason to go faster is if you are downloading huge amounts of stuff, like music and movies and linux updates....

      By law the telephone company cannot deny competition acess to it's lines. But cable is different.... There is only one cable carrier available to deal with my area.

      I prefer to support open and fair competition.

      Don't you?

      AOL .... MS..... other...

    43. Re:While we all hate AOL by warpup · · Score: 1

      I have noticed that ZoneAlarm shows all sorts of bizarre ports and connections being made whenever I use AOL from my laptop (Win2k, AOL bundled for a year). I ended up having to disable ZA just to maintain a connection, and AOL was the reason I installed ZA on it in the first place.

  4. aol staying afloat by sallyL · · Score: 5, Insightful

    there's alot of non-techies out there that can't see doing anything but AOL. AOL has (at least historically) had the touchy-feel stuff down pat. There's also all the people who don't want to change their email addresses. AOL has more going for it than the person who originated this post thinks.

    1. Re:aol staying afloat by trcooper · · Score: 5, Funny

      Yeah, jsmith893784@aol.com is really easy for people to remember and they don't want to lose that.

    2. Re:aol staying afloat by mmol_6453 · · Score: 5, Informative

      Indeed.

      When a customer switches from AOL to us, it's never because of our prices, (which are low, compared to the other services available in the area), but because they got fed up with AOL's customer service.

      Usually, they'd been with them for years, but when they started having problems, they'd discover AOL's customer service doesn't do much more than give away additional months of service as retainers.

      We've never, ever had someone switch to us from AOL because they wanted more powerful access.

      We affectionately call them "AOL refugees." :-)

      --
      What's this Submit thingy do?
    3. Re:aol staying afloat by badnews_bear · · Score: 1

      the only thing about AOL that could possibly keep them going is their community atmosphere, I'm pretty sure that's the only reason it has been around as long as it has anyway. But, with other options for evolving a community (MSN instant messenger, ICQ, ICUII, etc... blah blah blah) that are just as free without the AOHell experience, maybe people are migrating for that reason. As far as cost, I used to work for a small PC outfit and we would get people who would come in fuming because they used a free AOL disc, but didn't bother to check and notice that AOL had no local dialup numbers, so they paid 1000 hours worth of long distance charges. Many of these people also called AOL before they used the free hours and AOL failed to inform them that they would be dialing long distance. Perhaps this is also indicative of their growing failure as an ISP?

    4. Re:aol staying afloat by Anonymous Coward · · Score: 0

      "There's also all the people who don't want to change their email addresses"

      There are companies out there that provide email forwarding and change of address notification from/to many ISPs, AOL included. Take a look at www.re-route.com for instance!
      they do a nice job helping people switching ISPs.

    5. Re:aol staying afloat by EyesWideOpen · · Score: 2

      AOL has more going for it than the person who originated this post thinks.

      As the person who originated this post I must qualify this by mentioning that I used AOL for a very long time (I just got cable internet access recently) and that I don't think that it is going anywhere anytime soon, if at all, despite the tone of the story. However, you can not deny the fact that AOL has declined in many areas as of late and it is this decline that the article from Salon touches on as well as how it hopes to start it's ascent once again.

      AOL is exactly what many people are looking for in that it provides seemingly easy access to the internet with not much hassle. There are those of us though who know that there are alternatives (choices) to accessing the internet and we choose our method based on our needs/abilities/etc..

      The fact that the 'non-techies' as you put it out-number the techies in terms of average user base for AOL is the same reason that Microsoft is dominant: because it provides a relatively hassle-free enivornment for the average user to do their daily tasks.

      As many know, the easy choice is not always the best.

      --

      As with the sun's light
      My mom was magnificent
      Unquestionable
    6. Re:aol staying afloat by King_TJ · · Score: 3, Interesting

      Yeah, I think you're absolutely right - but the numbers of these folks keeps decreasing. The point is, in the *long run*, the AOL business model will probably become non-viable.

      EG. At my last employer, we had several users who had AOL accounts. When we started allowing remote access to our systems through a VPN, the VPN tunneling software had compatibility issues with AOL's software. Of course, AOL made no effort to correct the issues. (It was pretty much "over the heads" of those doing their phone tech. support anyway.) We enacted a policy that "AOL is unsupported", if people wanted to use our corporate systems remotely.

      A couple die-hards still refused to switch. One guy even got a seperate Inet dial-up account just for connecting to us at work, but still used AOL for everything else. The biggest roadblock in the way of ditching AOL? Usually, the kids/family. The employee wanting to switch wasn't willing to make his kids and/or wife suffer through getting a brand new email address, learning everything all over again, etc.

      So yeah, right now, some people feel pretty "locked-in" to using AOL -- but the pressure is on them to move away from it. Every time AOL software causes conflicts with other software packages people need, it shrinks their customer base. Every time Microsoft makes it easier to get online without the need of additional software on top, AOL's customer-base shrinks. Every time someone is lured in by the benefits of broadband via their local phone company (who also serves as the ISP), AOL's customer-base shrinks.

  5. can it really die? by carpe_noctem · · Score: 4, Interesting

    Is it really possible for AOL to go out of business? Sure, they suck, and they've been losing a great deal of their consumer base, but they are still the single largest commercial ISP in the US. Time-Warner, if anything, would sooner split up AOL into smaller regional ISP's than bankrupt it, I would believe.

    --
    "Quoting famous computer scientists out of context is the root of all evil (or at least most of it) in programming." - K
    1. Re:can it really die? by MyHair · · Score: 2

      There is too much of a community there. That's worth something to someone. It it cost too much money to run they might sell the operation to MSN or Amazon or someone else who might be able to squeeze some profit from that user base.

      Splitting it up into regional ISPs would probably kill much of the community feeling.

    2. Re:can it really die? by DrXym · · Score: 3, Insightful
      Are they losing customers? Last I heard it had grown to 35 million with markets opening up in places like China.


      While I hate the interface designed for idiots, AOL does have certain merits, not least the fact it works from practically anywhere in the world. Most of the time I dial up and minimize the thing and fire up Mozilla or Netscape (which have AOL to thank for their existence BTW). In my trips around the US, I really appreciate the ease that it allows me to dial up some local number and avoid being screwed for long distance calls.


      As I say I tend to use AOL more like a conventional, but ubiquitous ISP, but there have been many times when I've turned to their content too. AOL has some truly excellent content which, unlike a lot of sites on the web is tailored for immediate access. As one example, I find the recipe site particularly useful.


      So really I believe it does have a place. Lot's of people really don't give a crap about learning what PPP is, or other nonsense. They just want to talk to their buddies, chat online or whatever. While AOL is not unique, it does make all this stuff easy and that's the reason people use it. If power users prefer bookmarks and web browsers, then they're probably not the kind of people AOL is pitched at anyway.

    3. Re:can it really die? by deblau · · Score: 2
      Is it really possible for AOL to go out of business? Sure, they suck, and they've been losing a great deal of their consumer base, but they are still the single largest commercial ISP in the US. Time-Warner, if anything, would sooner split up AOL into smaller regional ISP's than bankrupt it, I would believe.

      Is it really possible for UUnet to go out of business? Sure, they suck, and they've been losing a great deal of their consumer base, but they are still the single largest commercial ISP in Europe. Worldcom, if anything, would sooner split up UUnet into smaller regional ISP's than bankrupt it, I would believe.

      This episode has been sponsored by the letters s and g and the forward-slash.

      --
      This post expresses my opinion, not that of my employer. And yes, IAAL.
    4. Re:can it really die? by symbolic · · Score: 2

      I think it is...big means big infrastructure, and big infrastructure means big bucks in terms of fixed costs. AOL needs to sustain a certain amount of revenue in order to pay for this.

      If Enron and Worldcom can bite it, I certainly don't think that AOL is immune. Although, I think I'd probably rather see M$ hit the skids myself, if for no other reason than to bring the hubris under control. : )

    5. Re:can it really die? by pyrrho · · Score: 1

      Power-lust is a weed that grows only in the vacant lots of an abandoned mind. -- Ayn Rand, Atlas Shrugged

      how ironic. so true and yet so simultaneously self referential of her. the advocate of unbridled power being self regulating somehow evidently knew better.

      the worst thing about Ayn... if you find yourself agreeing with what she says, than you don't really agree with her ideology. A trap set for libertarians, I believe.

      --

      -pyrrho

  6. AOL by Maeryk · · Score: 2

    Served its purpose for me.. I used the startup disk long enough to get (and this is in the misty 3.1 Windows days) the software I needed for my dialup, and never touched it again. I would just as soon see it go away.. think of all the letter carriers who would be able to work longer with not carrying that crap around!

    Maeryk

    --
    Feminine Protection? What is that? A chartreuse flame thrower?
    1. Re:AOL by inteller · · Score: 1, Interesting

      Think about Prodigy....back in the day they used to be a power house. Now they have molded into some SBC namesake incarnation. People can move to other ISPs...and will. You could see AOL fading away, though I think it will morph into something less internet and more mass media like.

    2. Re:AOL by rapidweather · · Score: 1

      First thing I did was see if I could get another stand-alone browser to run on top of the AOL connection. It would, but the combination of having to keep the AOL client afloat to keep the connection going was often too much. Much simpler to just use a local ISP and Netscape. Before AOL I used Compuserve and Mosaic (built in the the Compuserve client), and that worked ok, but was too expensive. I quickly switched to a local ISP.
      I ran AOL for a long while with the BYOA (bring your own access) plan, but when they went up on the price, I dropped AOL altogether. I made use of the AOL FTP server while I had the account, and provided some .zips of my programs, etc.

      AOL is too expensive for what you get.
      The so called "chat" rooms are nothing like the compuserve forums were IMHO. Of course, with Netscape and an ISP you can get usenet, with some quality forums available in many topic areas.

  7. In AOL Voice by LordYUK · · Score: 5, Funny

    "Good-bye"

    --
    This is my sig. Its pathetic.
    1. Re:In AOL Voice by Loki_1929 · · Score: 5, Funny

      "Good-bye"

      *Obi-Wan voice*

      "It's as if millions of voices cried out at once, and then suddenly went silent."

      --
      -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    2. Re:In AOL Voice by mustangdavis · · Score: 2

      "Good-bye"

      *Obi-Wan voice*

      "It's as if millions of voices cried out at once, and then suddenly went silent."


      Take it from the master ...

      "Much to learn, you still have".

      -- Yoda

    3. Re:In AOL Voice by nuggetman · · Score: 1

      Listen to the sound carefully. Since the 1.0 days (it's still the same WAV), the G is cut off.

      Oodbye.

      --
      ...and that's all there is to it.
  8. I hate to say it... by NineNine · · Score: 1, Insightful

    ...but including Mozilla in 8 isn't gonna help. They don't have the power any more to make a major switch like this. IF they actually do include Mozilla in their latest version, it's gonna leave a lot of new users scratching their heads as to why half of AOL (ie: the web) doesn't work. They definately need to delay trying to introduce Mozilla until they're more stable, financially. Rocky times are generally not a good time to be experimenting with new things.

    1. Re:I hate to say it... by Anonymous Coward · · Score: 5, Informative

      half of the web?
      I don't know where you surf, buddy, but I am using mozilla every day and maybe 1% of the sites doesn't work.

    2. Re:I hate to say it... by garcia · · Score: 2

      from what I found working as a tech rep for an ISP was that most people don't understand that the web is more than one or two pages.

      They are VERY confused when they get a new computer and see MSN.com as their homepage and not www.attbi.com (in this case). When ATTBI made the switch from excite, people were NOT pleased that home.excite.com no longer worked. I had TONS of calls during the "changeover" and most of them were people wanting to know where "the Internet went".

      So, whether or not some parts of AOL/the Internet went, most AOL users probably won't even know its missing.

      These people are comfortable w/in-house content it seems.

      Hell, most of the people wanted cable modems just to use AOL faster. That's it. Scary.

    3. Re:I hate to say it... by back_pages · · Score: 5, Interesting
      I've never found a site that doesn't work with Mozilla.

      Alternatively, I have found thousands of sites that bombard IE with popup ads, and Ad-aware reports that much more nefarious activity is happening as well.

      In this comparison, it is blatantly obvious that IE is the inferior product which fails almost completely in its attempts to meet my expectations. If AOL can provide a web browser that does not include 1,001 ways to violate my security, require third party software to repair the damage, and inundate me with advertisements, then that is a marvelous advantage for them and for their users.

      If, however, you are more concerned with preserving advertisers revenues and consider the end users' rights and privacy to be an inconvenience, then your comment is right on.

      Long live microsoft trolls, eh?

    4. Re:I hate to say it... by quantaman · · Score: 2

      I'm scratching my head trying to think to a site other than that hotmail -> preferences -> we're going to spam you now options panel, and with 1.2 that does work. Furthurmore pop-up blocking are just the kind of killer feature that they would want and a change like that will give them publicity and a few of those oh so hard to come by geek bonus points of which they are now entirly barren. Now is the perfect time for them to start including Mozilla code.

      --
      I stole this Sig
    5. Re:I hate to say it... by joshgs · · Score: 1

      I was an IE user until I installed Mozilla.
      I have now been using Mozilla for the past few months and rarely have ever run across a page that doesn't display properly. As a Web Application Developer I now use Mozilla as my browser of choice. Mozilla supports all of the current standards properly and doesn't add browser specific functionality like IE does.
      I hope AOL switches to Mozilla as it is a superior browser to IE.

      --
      Look, I just made you read my signature.
    6. Re:I hate to say it... by NineNine · · Score: 2, Insightful

      You are clearly not an AOL user. Most users, especially AOL users know absolutely nothing about security and don't care (and quite frankly... I agree with them). Third party add-ons are an easy one shot deal. And, AOL's versino of Netscape/Mozilla will not include the popup killer. So, the only obvious difference to the average AOL user will be that a good number of pages "don't work" because of DHTML and CSS standards.

      Rights and privacy? Jesus. We're talking about the web here. Get a grip. If you're so paranoid about some web site knowing that the last web site you visited was http://angylesbiantransgendermidgets.com, then stick with Mozilla, by all means. You are in the minority, which has absolutely no bearing whatsoever on AOL (since that IS the topic of this thread).

    7. Re:I hate to say it... by Anonymous Coward · · Score: 0

      I've never found a site that doesn't work with Mozilla.

      Here's one.

    8. Re:I hate to say it... by Qrlx · · Score: 2

      I've never found a site that doesn't work with Mozilla.

      You've obviously never been to www.microsoft.com

    9. Re:I hate to say it... by PainKilleR-CE · · Score: 1

      I've never found a site that doesn't work with Mozilla.

      Alternatively, I have found thousands of sites that bombard IE with popup ads, and Ad-aware reports that much more nefarious activity is happening as well.


      You've never found a site that doesn't work with Mozilla, which I find amazing, but it may amaze you to know that I've never found a site that could install something through IE which Ad-aware picks up without me pressing the Yes button in a dialogue box. Do you want to trust gator? Hell No. Or maybe you've done something odd with your security settings?

      --
      -PainKilleR-[CE]
    10. Re:I hate to say it... by SirSlud · · Score: 2

      > I've never found a site that doesn't work with Mozilla.

      I use Mozilla, but claiming infailability .. lets just say that Mozilla is no more unbreakable than Oracle. ;)

      I've definately run into sites that break under Mozilla (my web banking interface, for one.)

      At any rate, the user goes on perception, not truth. The user perceives popups are an unfortunate neccessity of life, and doesn't know whats going on under the hood (as reported by Adaware.)

      So to them, a few more sites break under Mozilla than under IE, so IE wins. Thats not trolling, thats pointing out that people still are not educated enough to understand the difference.

      --
      "Old man yells at systemd"
    11. Re:I hate to say it... by Anonymous Coward · · Score: 0

      Because Cory Goode is a retard for using backslashes in pathnames, especially when his websever is Apache running on Unix.

    12. Re:I hate to say it... by moderators_are_w*nke · · Score: 0

      And also for using Microsoft Word to create his website. There are far better tools out there, he needs to learn to use them.

      --
      "XML is like violence. If it doesn't solve your problem, use more." - Anonymous Coward
    13. Re:I hate to say it... by moderators_are_w*nke · · Score: 0

      I use Mozilla ahead of Internet Explorer for all applications except XML/XSL. I have to give Microsoft credit on this one, it is infiniately better than Mozilla in this area at the moment.

      --
      "XML is like violence. If it doesn't solve your problem, use more." - Anonymous Coward
    14. Re:I hate to say it... by Anonymous Coward · · Score: 0

      I'm sure this is partly due to everyone's different web browsing habits, but I get my fair share of sites that either partially or totally don't work in Mozilla. Of course I blame it on the site designers, because stupid IE renders them perfectly. Most of the time the problem has to do with overlapping text, poor spacing, and worst of all, multimedia windows (audio/video) not displaying anything.

    15. Re:I hate to say it... by Anonymous Coward · · Score: 0

      WTF. Are you living in 1998 or something? fucking everything works with mozilla.

    16. Re:I hate to say it... by mmol_6453 · · Score: 2

      What sites are you visiting?

      I'm willing to bet that the number of websites that work in Mozilla is directly proportional to the number of non-Microsoft products the user runs.

      Since you're running one (or more) non-Microsoft product, you're more likely to be part of a culture that shuns Microsoft. People that run non-MS software are more likely to use websites that cater to tech-oriented crowd. And those websites are less likely to build their pages with proprietary FrontPage/IE extensions.

      And just to show I'm not trolling:

      I run Debian/testing on a P166 laptop, with X 3.3.6 and GNOME 1.4. When I'm away from that machine, I use SSH to get a terminal on it, and VNC to get a display. I also wrote a page on how to get it to work on that model laptop, and submitted it to Linux-Laptop.net. Think of that combination, and let me tell you I'm dedicated to OSS.

      --
      What's this Submit thingy do?
    17. Re:I hate to say it... by NineNine · · Score: 0, Troll

      IE renders everything, but it's "stupid"? I'd call Mozilla "stupid" for being so damn strict. The only fans you're gonna win with only rendering pages *exactly* correctly are uber-geeks and W3C fanatics. All that does is piss off the vast majority of their potential user base: end users and site developers.

      As both a user and a developer my thinking is "I don't give two shits about why it doesn't work, but it doesn't work. I'll use IE. IE works."

    18. Re:I hate to say it... by nege · · Score: 1
      I know of two sites that wont let you log into their services with Mozilla - they only allow Internet Explorer:



      (Capital One, whats in YOUR browser?)

    19. Re:I hate to say it... by RobNich · · Score: 2
      You've obviously never been to www.microsoft.com
      I use Mozilla 1.0 through 1.2a on various desktops, and browse microsoft.com on a regular basis (after finding things on it with google). I have never had a single incompatibility problem.

      The only problem I have ever had with Mozilla is when validating my CSS content. (And it is of course, not even remotely the fault of Mozilla.)

      In order to get the 'cursor' property to work in IE and Mozilla, I have to specify both the correct and incorrect values: 'pointer' (proper), and 'hand' (IE). The css validator tells me it's wrong, but there's nothing I can do about it!
      --
      Hello little man. I will destroy you!
    20. Re:I hate to say it... by back_pages · · Score: 2
      Jeeze, that got much more response than I had expected...

      No, I don't go to www.microsoft.com. Yes, that was obviously a statement based on my perception. Be that as it may, I have never stumbled upon a website that Mozilla didn't like. I don't doubt that they exist.

      I'm quite certain that AOL will not include the java popup disable that is present in the true Mozilla. They are, however, boosting the Mozilla project, and the Mozilla project includes such a feature. Therefore, AOL is indirectly promoting browsers that have this feature, and this facilitates a potential future avenue for AOL users to upgrade to the real Mozilla.

    21. Re:I hate to say it... by Slicky · · Score: 1

      530 Sorry, no ANONYMOUS access allowed

      Or is it just me?

      --
      Speak softly and carry a +6 two-handed sword.
    22. Re:I hate to say it... by back_pages · · Score: 2
      You really ought to paint concentric red and white circles on your head.

      Third party add-ons are a one shot deal that compensate for the utter failures of the original program to deliver an acceptable product. That Ad-aware has a need to exist is a testament to the corporate-minded, user abusing design that went into IE.

      I am quite interested in your information regarding Mozilla and the ability to render DHTML and CSS standards. Can you provide a link? Implicit in this request is that you provide a link describing how IE does conform to these standards.

      "Rights and privacy, get a grip, blah blah." Yes, thank you, it is clear that we are different species. I am a critical thinker, a freedom and privacy loving American, a voter, and a citizen. You are a marketing recipient, a consumer, and a revenue source. IE fits your species perfectly, and more glory to you! By distracting the corporate greed, I am marginalized, made into a minority, and able to slip by in a niche market of similar society. Am I wrong to be concerned with these issues, as you imply? Perhaps, but I strongly suggest that the United States would not have documents such as the Bill of Rights if my concerns were not integral to the identity of this country.

    23. Re:I hate to say it... by zrodney · · Score: 1

      that site works just fine. the image paths are
      bogus and have backslashes in them which is just
      plain wrong.

      that has NOTHING to do with ie or mozilla.

    24. Re:I hate to say it... by Anonymous Coward · · Score: 0

      As both a user and a developer my thinking is "I don't give two shits about why it doesn't work, but it doesn't work. I'll use IE. IE works.

      no... it doesn't. it runs until it crashes again.

      you sir, are no developer, just a user in grown-up
      clothes.

    25. Re:I hate to say it... by DrMaurer · · Score: 2

      Uhh, it seems to me many buisinesses have standardized with Netscape due to security issues.

      Of course a lot of users still use IE, but whatever.

      I personally go through spurts of it being REALLY important that everyone can view my web site, then I realize few people surf any more and I don't know how many hits in the past year I've gotten. Personal web pages are like the great american novel that everyone works on but no-one reads or actually gets published. (Bad analogy, I know).

      --
      Dan
    26. Re:I hate to say it... by nuggetman · · Score: 1

      ...but including Mozilla in 8 isn't gonna help.

      They aren't. AOL 8.0 is GM and released, and still features IE. The version of 7.0 w/ GECKO is still in the beta section.

      --
      ...and that's all there is to it.
    27. Re:I hate to say it... by nutznboltz · · Score: 1

      I've never found a site that doesn't work with Mozilla.

      http://www.hondacars.com/

    28. Re:I hate to say it... by Anonymous Coward · · Score: 0

      Hahahaha! IE crashes for you? Sounds like you need to take some kind of class... like Introduction to Computers 101. Retard.

    29. Re:I hate to say it... by jayayeem · · Score: 1

      You are probably right. My experience with Mozilla on windows has been that the Flash plugin tends to not work without some extra configuration.

      For me, this is a bonus since Flash annoys the shit out of me, but for Joe User this might be a problem.

      --
      I metamoderate, therefore I am
    30. Re:I hate to say it... by Anonymous Coward · · Score: 0

      just logged into my firstunion online banking with mozilla 1.1

    31. Re:I hate to say it... by stalwart · · Score: 0

      Actually, I use Mozilla to go to First Union's site all of the time, but you're right, Capitol One is IE only.

    32. Re:I hate to say it... by NineNine · · Score: 1

      Third party add-ons are a one shot deal that compensate for the utter failures of the original program to deliver an acceptable product. That Ad-aware has a need to exist is a testament to the corporate-minded, user abusing design that went into IE.

      So Mozilla plays Flash & Real Audio by default? I had no idea. That's pretty impressive. Of course, that may have something to do with the massive download size.

      I am quite interested in your information regarding Mozilla and the ability to render DHTML and CSS standards. Can you provide a link? Implicit in this request is that you provide a link describing how IE does conform to these standards.

      I know you're trolling, but I'll respond anyway. The standard today is IE. Let me say that again. The standard is IE. The W3C is an irrelevant, outdated, arbitrary standard that hasn't had meaning in several years. Besides, I know of several examples where IE supports the W3C "standard" and Mozilla still doesn't.

      am a critical thinker, a freedom and privacy loving American, a voter, and a citizen. You are a marketing recipient, a consumer, and a revenue source.

      Wrong. I'm just not a paranoid nutjob. Nobody's out to get me. I'm not important. I'm assuming that you think that you're so important, that everybody wants to know everything they can about you. That's unbelievably self-centered. And if somebody REALLY wants to know what MP3's I listen to, and what web sites I go to, so be it. I choose my fights. I have entirely too much going on to dick around with silly little shit like that. Marketing on the Net is such a minor thing, it's not worth my time. But hey, whatever floats your boat. Now, you should probably get back to the X-Files, in case you miss some evil, overarching scheme that the both government and "Big Business" are trying to use against you, Mr. back_pages. *yawn*

    33. Re:I hate to say it... by Hans+Lehmann · · Score: 1

      I've never found a site that doesn't work with Mozilla.
      I'm a Mozilla convert now, and I find that maybe 1% of all web sites have a noticable problem with Mozilla and not with IE. However, I am more than happy to just send a nice email to their webmaster stating my concerns, rather than switching back to IE AND THOSE G*D-D*MN POPUPS.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    34. Re:I hate to say it... by ncc74656 · · Score: 2
      Capital One, whats in YOUR browser?

      They block Mozilla, but they accept most versions of Nutscrape 4.x...strange. If there's a way to change the user-agent string in Mozilla (it's not exposed anywhere in preferences...ideas, anyone?), maybe you could access their site that way. I was able to use Wells Fargo's online-banking site with Lynx (!) by telling it to send an IE user-agent string. (Wells Fargo used to be much more anal about browsers than it is now. Back when I upgraded from IE 4 to IE 5, I had to wait a couple or three weeks before they decided to allow usage of IE 5. Nowadays, you could use the latest bleeding-edge Mozilla build to log in.)

      --
      20 January 2017: the End of an Error.
    35. Re:I hate to say it... by ncc74656 · · Score: 3, Insightful
      IE renders everything, but it's "stupid"? I'd call Mozilla "stupid" for being so damn strict. The only fans you're gonna win with only rendering pages *exactly* correctly are uber-geeks and W3C fanatics. All that does is piss off the vast majority of their potential user base: end users and site developers.

      What makes you think an end user running Mozilla isn't likely to attribute a site that renders improperly to its webmaster? If 99% of the other sites he visits show up properly, why would the 1% of the sites that don't suddenly become the browser's fault? The average user has run across enough sh*tty websites that the incompetence of a site developer isn't regarded as an impossibility.

      As for site developers, the only site developers Mozilla is likely to piss off are the lazy fscks who can't be bothered to create clean HTML and CSS. They're the l4m3rz who read Teach Yourself FrontPage in 24 Hours (or something similar) and think that makes them "HTML programmers" (as if HTML were a programming language). I doubt the Mozilla developers are losing too much sleep over them.

      --
      20 January 2017: the End of an Error.
    36. Re:I hate to say it... by NineNine · · Score: 1

      I doubt the Mozilla developers are losing too much sleep over them.


      And I doubt that any major websites that don't work with Mozilla are losing any sleep about Mozilla users either. No question about who's losing out here. Mozilla's fighting a losing battle when they should instead be working on a working browser that the public can use.

    37. Re:I hate to say it... by ncc74656 · · Score: 2
      Mozilla's fighting a losing battle when they should instead be working on a working browser that the public can use.

      Hmm...when the only pages I've run across that don't work mostly fall under *.microsoft.com (and even then, it's only a handful of them, like Windows Update), just what would you consider a "working browser?"

      --
      20 January 2017: the End of an Error.
    38. Re:I hate to say it... by back_pages · · Score: 2
      Hi, I just wanted to take a moment to point out that you have really failed to be effective in this dialogue in any way.

      You made a limp-wristed attempt to change the topic from IE's bent-over-ass-up security failings with Flash and Real Audio. A for effort. You may or may not be aware that neither of these technologies are integral to using the internet. In fact, in all my life, I have never once subjected myself to the travesty that is Real Audio, and I can't say that I'm worse off for it.

      You mention that you believe that IE is the standard. That's fine, you can also believe that rocks fall faster than paper clips if you like. You have made more than a few comments that have implied a serious disdain for a competitive market, privacy for individual citizens, and limiting the powers of corporations and advertisers. You have every right to believe these things, however your right to dissent (assuming you are American) exists only because those who built this nation disagreed with you and felt it necessary to preserve that right.

      You are quite wrong that nobody is out to get you, or rather, you misinterpret the meaning of that. Nobody is out to get you, but someone is certainly out to get the millions of people that are just like you. If you think that the mass media delivered to your eyeballs through cable TV tells you anything remotely close to the truth in issues of international relations, then you have already been had. You have made it clear that you trust unfailingly in the benevolence of billion dollar corporations. The suspension of good sense that is necessary to do so is staggering. No one has ever made billions of dollars by being benevolent, and the fact that a corporation has billions of dollars is a testament to their lack of benevolence. Despite this, you trust that they don't have any plans to extort more of your financial livelihood for their profit and your bad luck.

      Palladium's developers, Microsoft security experts, garment industry sweatshops, the World Bank which extorts developing nations, Enron, Tyco, Firestone Tires, the makers of the Chevrolet Corvair, Thalidomide's inventors, Phillip Morris, Little Debbie, fashion magazines, oil companies, and more are glad that you hold your beliefs close to your heart. None of these groups were out to get you, but rather millions of people just like you. They have all been wildly successful. Paranoid? No. Critical? Absolutely, and that attitude is overwhelmingly justified by history and the millions of people who have suffered horribly for someone else's dollar. But maybe it's just me. Maybe you happily drive your SUV on Firestones, smoke like a chimney, cram your face with Twinkies, shovel your money off to sweatshop profits, ingest drugs that cause widespread birth defects, invest your life savings with criminals, and trust Microsoft to do you a favor. Way to play, Ace, I guess I'm the one who's crazy...

    39. Re:I hate to say it... by operagost · · Score: 2

      Technet does not work properly with Mozilla. This is not because of a problem with Mozilla, but because Microsoft's servers purposely serve up a broken page. To prove it, go to XULPlanet.com and download Prefbar. Try to search the KB on Technet. Notice how everything is in fat Times Roman and you can only search by article ID? Now change the user agent to IE 6. Works pretty well now, doesn't it? Feel free to report it to the webmaster. I did two months ago when the KB suddenly stopped working and it still doesn't work.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
  9. b-o-o h-o-o by cottonmouth · · Score: 0, Troll

    Poor, poor AOL. I feel so sorry that they are doing bad. Yeah, right. Good riddance to bad rubbish.

  10. Cheaper broadband will kill AOL by JayDiggity · · Score: 4, Interesting

    My family used to use AOL at the rate of $23.95 a month, plus any phone charges that we incurred. When signing my apartment up for Ameritech DSL, they had a special going on - for one year, the price would be $30/month! For $7 more a month, we'd get a free DSL modem, free install, etc. etc. What an amazing deal! I don't know why Ameritech didn't advertise it more, but any family who has a teenage son or daughter that can install DSL can easily be stolen away from AOL - AOL simply can't charge as much as it does for what little it gives.

    1. Re:Cheaper broadband will kill AOL by Anonymous Coward · · Score: 0

      Not sure what your definition of free is but an extra $7 a month makes that not free. Rather you paid for the modem. The install should've been free anyhow because all it entails is you plugging in the dsl modem and changing your network settings, or with most setups running an install disk that puts some cheesy pppoe software on.

    2. Re:Cheaper broadband will kill AOL by no+soup+for+you · · Score: 1

      "I don't know why Ameritech didn't advertise it more"

      Because they're loosing money to provide that to you. The second year they might be provitable on you, again might. From the article: "an ISP like AOL or EarthLink must essentially rent space from a phone company or a cable company at rates of between $30 to $35 per user per month"

      Lose money on every transaction, but we'll make it up in volume

      --
      If you blog it...
    3. Re:Cheaper broadband will kill AOL by benzapp · · Score: 2, Informative

      Yeah, well when the telephone service is $50 a month minimum, they better charge $30 a month for DSL.

      I used to live in Chicago. NYNEX was half the price when I moved there in '96.

      The best part was their long distance charging. Anything over 7 miles was second tier long distance. I lived on the north side of Chicago, far north in Rogers Park which was about eight miles from dowtown. This was when the entire city was 312, so I had no idea based on number what was long distance or not. You would be charged long distance for calling within the SAME city.

      New York City by law was 10 cents per call, anywhere in the city. Someone on city Island in the far northeastern corner of the bronx could call the southern most region in Staten Island 30 miles away for 10 cents.

      --
      I don't read or respond to AC posts
    4. Re:Cheaper broadband will kill AOL by JayDiggity · · Score: 1

      Just as an addendum, we didn't pay for the DSL modem - it was included as well. So we didn't pay anything extra to hook up DSL in our house. Our new computer came with an Ethernet card, but those are also dirt cheap. In general, the switch to DSL was a great deal.

    5. Re:Cheaper broadband will kill AOL by ramzak2k · · Score: 1

      also , the cost of getting an ethernet card ($25) installed on a new PC is much lower than getting a modem installed ($50). Hey, not much but thats yet another spot where switchers to DSL or Cable can save on.

      --

      Siggy Say, Siggy Do
    6. Re:Cheaper broadband will kill AOL by Anonymous Coward · · Score: 0

      Because they're loosing money to provide that to you.

      Losing. One o.

      Lose money on every transaction, but we'll make it up in volume

      You got it right the second time.

    7. Re:Cheaper broadband will kill AOL by MyHair · · Score: 3, Interesting

      You're assuming everyone wants and would benefit from broadband.

      I'm a geek and I've considered getting rid of mine. Most of what I do on the internet is casual surfing and email reading. I currently don't have Flash installed and block popups; in the past I've disabled downloading graphics and don't miss much.

      Sometimes I do some work from home (via VNC or PuTTY), but I could do that with dialup, albeit painfully slowly.

      Basically I'm paying for broadand to have the convenince of fast downloads occasionally. (OS updates, GNU/Linux and other free downloads, the occasional silly video, etc.) And I used to do that before I had broadband--I'd just start downloading before I went to bed.

      If a non-geek is not a heavy Kazaa user I don't see that they would benefit much from broadband.

      Besides, some people are afraid of "on all the time" internet.

    8. Re:Cheaper broadband will kill AOL by Anonymous Coward · · Score: 0

      But the point still works. If you just want dialup PPP, then you can get it cheaper than AOL. AOL price isn't competitive, probably because of all the bizarre "extra" services.

    9. Re:Cheaper broadband will kill AOL by MyHair · · Score: 1

      But the point still works. If you just want dialup PPP, then you can get it cheaper than AOL. AOL price isn't competitive, probably because of all the bizarre "extra" services.

      People don't all buy the cheapest thing that gets the job done. Lexus and Mercedes wouldn't exist if they did.

      Generally geeks loathe AOL's "'extra' services" but many AOL'ers love it.

      Duh, you know that. I just got trolled.

    10. Re:Cheaper broadband will kill AOL by nuggetman · · Score: 1

      but any family who has a teenage son or daughter that can install DSL can easily be stolen away from AOL

      Au contraire... this is just a personal story but...

      My girlfriend (and her family) uses AOL. Her dad signed up for a free 30 day trial of Verizon.

      Attempt 1: Boyfriend goes over, dad doesn't want the box opened because he may send it back.. "I don't want to change the modem."

      Attempt 2: Boyfriend goes over, hooks up DSL. Connection won't sync. Call Verizon, no response, I tell the father to call tomorrow, that they probably just need to flip you on at their end. Next day the girlfriend tells me that her dad has already packed it back up and sent it back.

      Trying to get people to change ISPs is not as easy as you think.

      --
      ...and that's all there is to it.
    11. Re:Cheaper broadband will kill AOL by drinkypoo · · Score: 2
      Many sites will no longer load at all on a modem. Even more sites (such as yahoo mail) wouldn't load for me while sharing a modem connection, via sygate on win98 SE or using linux iptables ipmasq, even if only one person was using the connection at a time.

      Graphics-heavy pages and sites, which are increasing in number daily, are abysmally slow on a modem.

      And my final argument, all the crap that people's mothers send them in email requires a lot of bandwidth to send, and/or they link to huge flash sites. My girlfriend's mom sends her links to all kinds of crap which would take literally minutes to load on a modem. We have broadband (Which we share through a POS linksys BEFSR41 v1, soon to be replaced with mini-itx box running linux because iptables ownz j00 (tm)) and so the pages load rapidly and she can figure out that what she was sent is silly and she can close it and not waste a lot of time on it.

      Finally, let us not forget the #1 purpose of the internet; pornography. Back in the day we were willing to spend fifteen minutes to download a GIF image stolen from Rusty & Edie's BBS and load it up in CSHOW on our EGA 286. Now, we want INSTANT PR0N. And we will have it.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    12. Re:Cheaper broadband will kill AOL by Khaed · · Score: 1

      That's how it happened with us. AOL was good at first, because it had unlimited access. Then the price started going up(and the service didn't get any better after they added two bucks to it.). It kept going up. We had another line for dialing up(around $40 a month.).
      Couldn't bug my dad into getting a cable modem($35-40 or so, I forget exactly). But I made the price comparison Dell-kid style to my mom(only I wasn't spazzing when I did it). Lo and behold, cable modem.
      But they still have AOL for their e-mail. Oh well, sooner or later, that'll change. The Bring Your Own Access Plan will go up in cost to rival the "regular dial in" cost.

    13. Re:Cheaper broadband will kill AOL by Frank+of+Earth · · Score: 2

      That's just crazy talk. Of course everyone wants broadband over dialup.

      That's like saying I would rather eat a shitty hamburger over a filet migon.

    14. Re:Cheaper broadband will kill AOL by celery+stalk · · Score: 1

      That may be true for some sites...I remember back in the day accessing the PMZone.com (Popular Mechanics) website, and seeing the warning about needing a fast connection and fast computer. However, I more than occasionally use my cell and laptop to dialip at 9.6K, and don't have as many problems as one might expect.

      --
      aaaand...whee!
  11. Not sure about the ditching by Sabalon · · Score: 5, Interesting
    I've talked to quite a few people who complain about AOL, but when asked why they don't get a cable modem, or a dialup ISP they start spouting all sorts of reasons such as
    • The cost of an ISP
    • don't want a second phone line
    • don't want to loose their e-mail address
    • don't know much about computers

      Not really sensical arguments, but when they start giving answers like that it's hard to get through.

      Also, where I work, one of our techs had AOL before starting here. Even after having our dial-ups (free) and our T1, he still kept his AOL for a year or two - would even connect to it over our T1 connection.

      Must be nicotine levels or something addictive.
    1. Re:Not sure about the ditching by nam37 · · Score: 3, Funny

      "...would even connect to it over our T1 connection." Isn't that valid grounds for dismissal? nam37

      --
      The two rules for success are:
      1) Never tell them everything you know.
    2. Re:Not sure about the ditching by BESTouff · · Score: 1

      Must be you can't tell the difference between a tech and a marketroid.

    3. Re:Not sure about the ditching by DAldredge · · Score: 1

      In the small (11,000 people) town that I live in in TX the cable company is rolling out cable modems in the next 60 days. One of the packages they will offer is 128k/128k from $19.95 per month (less than the cost of a second phone line). This will cause quite a few people to switch.

    4. Re:Not sure about the ditching by Anonymous Coward · · Score: 0

      I use AOL and I am a web developer and CS graduate.

      Why do I use AOL? Well, in the UK they are the only ones that do not include a "we will disconnect you every two hours no matter what you are doing" clause without charging a lot, so if I want to download something, I can without being interrupted (and there still are lots of sites that don't allow you to resume a broken download (IBM, Oracle).

      So I am stuck with AOL and windows (or AOL + VMWare but winmodems don't work too well under vmware).

    5. Re:Not sure about the ditching by Alsee · · Score: 2

      to [AOL] over our T1 connection.

      I guess "You've got mail!" gets compressed into a brief high pitched squeal that only the dog can hear.

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
    6. Re:Not sure about the ditching by brain159 · · Score: 2
      Another issue - right now AOL is THE only dialup ISP in the UK offering any sort of unmetered facility for users on no specific telco (as I currently am, in hall at Reading, stuck with the awfulness of the Student Connect phone system and no LAN access). Everyone else requires you have a BT phone line except for the services from the cable companies (NTL and Telewest) who have their own dialup offerings if you don't want broadband.

      Even once us generic-0808 users get pushed off Unmetered and on to the new AOL30 price plan (£15.99 a month for 30 hours then 1p/min) that'll still be cheaper than "free" local-rate dialup. I'd leave AOL if there were any actual competition for my custom.

    7. Re:Not sure about the ditching by Zordak · · Score: 1

      Where do you live in Texas and who is doing this? Where I live (Spring Branch, north of San Antonio), the only internet access is either $50 DSL from the local telephone cooperative, or their extremely unreliable and slow dial-up for $20. I want to know who your provider is so I can start a campaign of flooding them with phone calls begging them to set up camp in my area.

      --

      Today's Sesame Street was brought to you by the number e.
  12. Ironic by Anonymous Coward · · Score: 5, Funny

    The sinking ship that is Salon writing about the sinking ship that is AOL.

    1. Re:Ironic by Anonymous Coward · · Score: 0

      The sinking ship that is Salon writing about the sinking ship that is AOL.

      And commented on in posts on a property owned by the sinking ship that is OSDN.

    2. Re:Ironic by Anonymous Coward · · Score: 0

      ... on the sinking ship that is Slashdot.

  13. scary part by alexc · · Score: 2, Insightful

    the scary part is that some of these ppl are jumping on to MSN. thus giving microsoft another place to monopolize and passport will grow.

    1. Re:scary part by BigBir3d · · Score: 1

      The parent of this post is not insightful. MSN is #2, and a long way back at that (35mil versus 9mil) MSN has never, ever, turned a profit. As well as having a higher turnover rate: "According to a June report by Forrester Research, MSN retained 43 percent of its subscribers from 2000 to 2001, while 79 percent of AOL's members stayed."

      Source article. Yes, I know CNN is owned by AOLTimeWarner.

    2. Re:scary part by BayAreaRefugee · · Score: 1

      Maybe AOL could make sure that it's companies like CNN.com work well with their own products (or offshoots of products). CNN.com has miserable problems running through Mozilla on my OS X-based Powerbook. I have a feeling it might be some way that stylesheets are loaded (or not loaded properly) on Mozilla vs. IE. Hope CNN.com is actually testing on Mozilla and Netscape browsers extensively. It's kind of ironic and annoying having to have only one IE window open just to browse AOL's CNN.com site!

  14. We cannot afford to lose AOL by IGnatius+T+Foobar · · Score: 5, Insightful

    AOL, whether you hate them or not, is the primary (some might say only) obstacle preventing Microsoft from owning the Internet. If they were to go away, "MSN" and "The Internet" would become synonymous. Is that what you want?

    I don't think I could stand to live in that kind of world. I hope AOL retains its huge lead forever.

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
    1. Re:We cannot afford to lose AOL by Loki_1929 · · Score: 3, Interesting

      I'm more worried about Comcast owning the internet. They already own a major portion of the US cable market, and they're offering broadband to all those customers. In fact, they're pushing it rather heavily as a better solution than dial-up.

      --
      -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    2. Re:We cannot afford to lose AOL by digitalsushi · · Score: 2

      I wasn't aware that Microsoft owns greater than 50% of the Internet infrastructure. I could care less if we have AOL, or MSN, or whoever- the Internet is an autonomous system designed to route around the stupid. There's no magic number at which point someone "owns" it. Many people already believe that Microsoft owns the Internet. So what if the rest of the AOL users start to think the same? As long as my packets get from point A to point B, it's working and it's nothing but pure Internet. (actually I suppose it needs to go through point B to point C to be an Internet)

      --
      slashdot: where everyone yells sarcastic metaphors to themselves to understand the issue
    3. Re:We cannot afford to lose AOL by Anonymous Coward · · Score: 2, Insightful

      I wonder why they'd be pushing cable as a better solution to dialup...

      oh yeah, that's because it is.

    4. Re:We cannot afford to lose AOL by Arcturax · · Score: 2

      Then again, M$ will inhereit all the millions fools and retards (not all AOL users are but a large percentage anyway...) on AOL and all the problems that go with them.

      M$ won't ever "own" the internet. They may have more users than any other provider, but all the providers together will always outweigh M$ by a gigantic margin. If M$ wants 15 million users who have no idea what they are doing and will create a tech support headache for them, then I say they are welcome to the lot of them.

      --

      --Won't that be grand? Computers and the programs will start thinking and the people will stop. - Dr. Walter Gibbs
    5. Re:We cannot afford to lose AOL by IGnatius+T+Foobar · · Score: 2

      AOL owning a large portion of the Internet client base is important because of the browser. When they switch to a Gecko-based client, Microsoft's browser hegemony will immediately disappear. That's important. It's very important. If the IE hegemony is allowed to continue, we'll start seeing web pages with embedded .NET applets -- and that would be a huge nail in the coffin of non-Windows desktops.

      --
      Tired of FB/Google censorship? Visit UNCENSORED!
    6. Re:We cannot afford to lose AOL by tetsuo13 · · Score: 0, Offtopic

      I would mod this as "Paranoid" instead of "Insightful".

      Although, you do make a good point.

    7. Re:We cannot afford to lose AOL by Loki_1929 · · Score: 1

      "I wonder why they'd be pushing cable as a better solution to dialup... oh yeah, that's because it is."

      Yet another AC response from someone who imagines that everyone in the world must be just like them. Better solution? How about for the person who signs on for less than 5 hours a month, just to check a hotmail account every night and email friends? How about for someone who signs on to chat with a relative who's far away for 15 minutes every couple of days? People who aren't using the internet very much are much better off with dial-up. A Netzero account will suffice for a large number of people, saving them *survey says* $45/mo over the cost of broadband.

      Welcome to the real world, have a nice day. :-)

      --
      -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    8. Re:We cannot afford to lose AOL by Qrlx · · Score: 2

      If it doesn't have applets, it's CRAP!!!

      I thinkt the parent was trying to comment on the general trend, of like when IE decides it's time to open a Word doc from inside IE rather than making you save it and open it with Word. It works pretty well, though how making IE into a front end for Word benefits anyone (except for Microsoft) has never been understood. Adobe is guilty too, now that all those PDFs want to open in my browser. In Mozilla too, which is REALLY ANNOYING when it's a big PDF and you are on dial-up.

      It seems that the way to "win" this war is to get the customers to become, uh, accustomed to a "lifestyle" (for lack of a better word.) Hell, they even made a Hollywood MOVIE, with mega-superstar TOM HANKS, called "You've Got Mail." And there was that song "IM Me" which was big in the UK or something. With multiple meme vectorization like that, I don't think AOL is going away any time soon. If it does, something will arise to fill the power vacuum and based on just about everyone's experience with MSN, it ain't gonna be Microsoft.

      Changing their browser will be a Big Deal. I have to imagine that it won't work very well at first, but eventually web designers will steer clear of shady Microsoft undocumented Black Box APIs (or whatever you want to call them, I thought .NET applets was good) and get back to programming their web servers.

      Honestly I'm amazed that AOL hasn't bailed on IE before now. What were they thinking, giving away "mindshare" to the competition like that? I guess they were just watching their stock bubble grow and not thinking about the future. Of course the only smart thing they've done lately is buy Time Warner, that has probably kept them from having to pull a WorldCom.

    9. Re:We cannot afford to lose AOL by Anonymous Coward · · Score: 0

      Why bother researching? Microsoft's overall plan is to have IE be the browser, IIS be the server, and .NET be the framwork that binds them all. Microsoft seems to be unable to keep the various versions of browsers from operating the same from version to version, so they'll have to change IIS everytime they change IE, just so all their stuff works together properly. Anything you learn about any Microsoft product is only good for that version. You have no guarantee that Microsoft will choose to support whatever you may have spent time learning, so your time is wasted. Instead, learn the standards that won't change every two months.

      What .NET offers developers is a chance to recertify every couple of years (at great expense). If anybody but Microsoft were pushing .NET, it'd be something to look into. As things are, don't waste your time.

    10. Re:We cannot afford to lose AOL by Tablizer · · Score: 1

      AOL, whether you hate them or not, is the primary (some might say only) obstacle preventing Microsoft from owning the Internet. If they were to go away, "MSN" and "The Internet" would become synonymous. Is that what you want?

      The horror of the thought. Instead of AOL disks, imagine getting a disk every week in the mail with Microsoft Bob or Dancing Balmer on it!

      If that happened, I think I would definitely take up the sport of skeet shooting.

    11. Re:We cannot afford to lose AOL by Maul · · Score: 2

      AOL is an obstacle for Microsoft in the terms that "Joe User" will go with AOL rather than MSN currently. If AOL goes away, MSN will probably fill the void rather quickly, as it will be the only "internet access" icon on the desktop of most Windows based PCs out of the box.

      Heck, Windows XP already tries to force MSN Messenger and Passport Accounts on you.

      I'm a Time Warner Cable RoadRunner cable subscriber, and the AOL presence is almost entirely unfelt. While this is a good thing to me, AOL could try to use Time Warner's infrastructure for a broadband version of AOL.
      They could probably do this without interfering with those who want to keep their RoadRunner connections as is right now.

      --

      "You spoony bard!" -Tellah

    12. Re:We cannot afford to lose AOL by poot_rootbeer · · Score: 1

      AOL, whether you hate them or not, is the primary (some might say only) obstacle preventing Microsoft from owning the Internet. If they were to go away, "MSN" and "The Internet" would become synonymous. Is that what you want?

      PPOR. This isn't 1995 anymore.

    13. Re:We cannot afford to lose AOL by IntlHarvester · · Score: 2

      Do some research into what .NET offer web developers. I will give you a hint: its not embedded "applets".

      First of all, "applets" are completely possible through IE's normal ActiveX download mechanism. Unlike with Java, there's not much hype associated with it in .NET, but there's also very little client-deployment as of yet (did MS just start bundling it in OEM Windows?).

      Second -- System.Web.UI.WebControls -- Note the non-HTMLish (instead VB-ish) object model used to render HTML. Note that many of the controls duplicate System.Web.UI.HTMLControls. Right now these controls render only HTML/JavaScript, but I can't see any technical reason that these controls couldn't use browser-sniffing and some SOAP to drive pre-canned .NET 'applets' for a "richer" Microsoft experience. Anyway, if I was BillG, that's what I'd be thinking.

      --
      Business. Numbers. Money. People. Computer World.
  15. Wishful thinking by Eric+Seppanen · · Score: 4, Insightful
    I have a hard time believing that the millions of 12:00-blink-blink idiots on AOL are suddenly deciding to abandon their safe little world and jump ship to less idiot-friendly ISPs. I have no problem with idiots using AOL; I just wish that it didn't give AOL the money and the power to affect the future of the internet.

    But they do have better focus on ease-of-use than almost any software company out there. Hasn't anyone here tried to talk people away from AOL? I have, and they won't leave. It's almost as though they... like it.

    --
    314-15-9265
    1. Re:Wishful thinking by Anonymous Coward · · Score: 0

      What I want to know is this: How does a company with 35 million customers charged at $23.00 a pop monthly get into any kind of financial trouble?Sounds like embezzlement, fraud, and mismanagement to me.

    2. Re:Wishful thinking by Anonymous Coward · · Score: 0

      The only people I know who are stuck on AOL are technophobes and idiots, most of whom are baby boomers or older. The inevitibility of death will fix that situation in about another twenty years or so.

    3. Re:Wishful thinking by DrXym · · Score: 2
      I just wish that it didn't give AOL the money and the power to affect the future of the internet.


      That money and power allows AOL to fund open source, standards compliant projects like Mozilla. How much has it cost them so far - 100 million? 200 million? More I bet.


      AOL doesn't give a shit about proprietary extensions - it sells content. Open standards means it can deliver its content to more people without the likes of MS (who are also the competition) from controlling the pipes through which it is delivered by screwing with it in one way or another.


      So if you value standards compliance you should be love AOL because the alternative is too horrible to bear thinking about.

  16. What? by sharkey · · Score: 5, Funny

    It was never really an Internet company.

    That can't be right! The AOL tech I had helping me troubleshoot a cable-modem connection told me unequivocally that AOL is the Internet.

    --

    --
    "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    1. Re:What? by gl4ss · · Score: 4, Funny

      and it's quite nice of them to send the internet on cd to people who might want it so that they don't need to call their local isp's and tell them that "i don't have a modem could you send the internet on cd for me".

      --
      world was created 5 seconds before this post as it is.
    2. Re:What? by mosschops · · Score: 1

      told me unequivocally that AOL is the Internet.

      Well strictly, AOL is an internet, which is also part of The Internet. It still amazes me how many journalists get the capitalization wrong! :-)

    3. Re:What? by Iamthefallen · · Score: 1

      Actually, back in the day (94, 95 or so) a Swedish puter magazine targeting the most unexperienced of users, would grab a couple hundred or thousand linked pages and put them on a CD with their magazine to allow the readers to "experience" the internet withouth the hassle of getting a modem and all that mumbo jumbo.

      --
      Wax-Museum Fire Results In Hundreds Of New Danny DeVito Statues
    4. Re:What? by nyseal · · Score: 1

      Since the Internet is obviously now available on CD....does that mean it's copyright exclusive?

      --
      [SIG] Remember Mattel handheld games?
  17. Ironic... by toupsie · · Score: 3, Troll
    One failing media company is dissing another failing media company.

    I hope that AOL's woes don't tear down Time/Warner which has many great media properties that will be scattered to the winds if AOL needs to gin up some cash. Over the weekend, I heard analyst say that if AOL had not purchased Time/Warner, the Time/Warner stock would be around $40 and AOL would be around $4. Right now, AOL is at $11.89. I wonder if former Time/Warner stock holders feel like idiots for approving the merger.

    --
    Strange women lying in ponds distributing swords is no basis for a system of government.
    1. Re:Ironic... by gmhowell · · Score: 2

      I heard someone last night on CNBC claim that the AOL stock would be valued at -$4.

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
    2. Re:Ironic... by guacamolefoo · · Score: 5, Interesting

      > Over the weekend, I heard analyst say that if
      > AOL had not purchased Time/Warner, the
      > Time/Warner stock would be around $40 and AOL
      > would be around $4. Right now, AOL is at $11.89.

      I have always thought that AOL was never in the business of selling internet access. It was in the business of selling AOL stock.

      Because I own parts of a couple of various businesses, I get a pile of free magazines, including "Inc." "Inc." is for "growing businesses" and "entrepreneurs". Lovely people, those. Unfortunately, the writers at "Inc." are horribly out of synch with real live american small businesses. One example of this was the Inc article where it was discussed how one whould "market" a company for sale. Lo and behold, the company's products and business weren't the interesting thing anymore, the company itself was being marketed. AOL should have been listed in this article as the ultimate example of this. It made the owners of AOL billions.

      AOL shareholders had no way to justify the valuation of their ISP/online service based on revenues or expected future profits (the traditional model of valuation). The ISP business is hard: it is low margin, price-sensitive, the barriers to entry are low, it is basically unregulated, and you're at the mercy of the ILECs. AOL has all these problems -- it's not just other ISPs.

      "Ordinary" dial-up ISPs might sell privately today for $100-$150 a subscriber, and maybe $250-$350 during the bubble. AOL was valued at about $2,500. AOL didn't run from that -- it brayed repeatedly about how its size and scale were so valuable and about how controlling the onramps to the internet was so valuable. But they feared that the game would be up before that value could be locked in.

      So...faced with the prospect of having all their paper wealth evaporate, Case et al ginned up the idea of using a stock purchase deal to buy some legitimate assets. This made perfect sense, and I argued with some friends that more tech bubble babies should have done this.

      AOL could have bought GM or Chrysler or any number of major banks. Instead, they had to buy something with a tenuous connection to an ISP: a media company with a bunch of cable assets. Bingo. Content and a means to deliver (at some as-yet-undetermined date) high speed access and new services.

      As with most ill-conceived mergers of large companies, the big thing was "synergy." If you are unfamiliar with it, "synergy" is the modern financial philosopher's stone that auto-magically turns horseshit into honey. (Look for HP/Compaq to have either horseshit or honey coming out of its ears sometime in the next couple of years -- I suspect you know where my bet is).

      AOL essentially pimped itself so well that it fooled the stodgy old dorks at Time Warner (who feared and still fear that technology will impoverish them) that not only would AOL save them, it would make everyone filthy rich. It didn't. In essence, AOL gave some (not so) magic beans in exchange for the Time Warner cash cows. Time Warner was fleeced. They probably lost more in the stock market bubble than anyone else in the world.

      I wonder if former Time/Warner stock holders feel like idiots for approving the merger.

      What do you think?

      Note: I have no problems with how any of this went down -- everyone involved had smart advisors and lawyers and accountants. Time Warner people aren't sympathetic victims -- they just made a horrible decision about a business that they just really didn't understand, IMHO. I do not consider this to be an indictment of AOL or Time Warner. It's just an interesting story to me.

      guac-foo

    3. Re:Ironic... by MyHair · · Score: 2

      I hope that AOL's woes don't tear down Time/Warner which has many great media properties that will be scattered to the winds if AOL needs to gin up some cash.

      Did I just read a Slashdot comment lamenting the possibility of a media giant crumbling into its components?

      Hello?

      Perhaps you'd be happier if Time Warner, Viacom and Disney all merged under the RIAA.

    4. Re:Ironic... by toupsie · · Score: 2
      Did I just read a Slashdot comment lamenting the possibility of a media giant crumbling into its components? Hello? Perhaps you'd be happier if Time Warner, Viacom and Disney all merged under the RIAA.

      They have some good publications that benefit from being a part of the same family. Not all Slashdotters are communists twits bent on ruining the global economy. A lot of us are educated capitalists that are not afraid of the RIAA boogeyman. Some of us even buy our music and movies. Imagine that!

      Now go KaZaA yourself a clue...

      --
      Strange women lying in ponds distributing swords is no basis for a system of government.
    5. Re:Ironic... by MyHair · · Score: 1

      Now go KaZaA yourself a clue...

      What's the filename?

    6. Re:Ironic... by toupsie · · Score: 2

      What's the filename? cluebyf.our

      --
      Strange women lying in ponds distributing swords is no basis for a system of government.
    7. Re:Ironic... by NDPTAL85 · · Score: 1

      That picture is one of the most scariest things I've ever seen in my entire life.

      --
      Mac OS X and Windows XP working side by side to fight back the night.
    8. Re:Ironic... by toupsie · · Score: 2

      Scares the doo-doo out of me! Check out the guy on far right side, sitting down and eating a donut. At least now, no one will razz me for using Mac OS X. :)

      --
      Strange women lying in ponds distributing swords is no basis for a system of government.
  18. WHAT?? by teamhasnoi · · Score: 5, Funny
    'AOL was based on the idea that people needed to live in a halfway house while they became accustomed to the Net.'

    I thought AOL was based on the idea that people need a never-ending supply of drink coasters.

    1. Re:WHAT?? by luuc · · Score: 1

      O, but it is! They should go into the coaster business full time. My coaster says "Start your FREE AOL Trial Today!".

    2. Re:WHAT?? by JPelorat · · Score: 1

      Damn, no more free DVD cases? That's gonna suck...

      --
      Hokey statistics and ancient misconceptions are no match for a good thought in your head, kid!
    3. Re:WHAT?? by Anonymous Coward · · Score: 0

      I've never found AOL to be a good supplier of drink coasters. The cheap coasters they snd me are too slick for my tastes and if your drink sweats a lot, then you have to sorry about it running off the coaster.

      So, what do they do good?

    4. Re:WHAT?? by Jucius+Maximus · · Score: 4, Funny
      "I thought AOL was based on the idea that people need a never-ending supply of drink coasters."

      Drink coasters? How un-creative!

      I chop up my AOL CDs and use packing tape to create a mosaic on the doors of my wardrobe cabinet! If only I had a digicam I would link to a picture of it for you.

      And on that note, my (former) bank once sent me a co-branded AOL cd (with their logo and AOL's logo) and then did a follow-up call a few weeks later asking me about it. I was sure to describe to the girl in great detail why a relationship with AOL dirtied the bank's reputation (this is one of many reasons why they are my former bank). Also, when asked how I used the CD, I described in great detail how I cut it up and used it in my mosaic and she entered it into the records. I wish I could have seen the demographics statistics peoples' faces when they tried to add *that* to a pre-defined category!

    5. Re:WHAT?? by Anonymous Coward · · Score: 0

      you'd be surprised how many marketing firms actually have 'psycho nutjob' as a category...

    6. Re:WHAT?? by Waffle+Iron · · Score: 1
      I thought AOL was based on the idea that people need a never-ending supply of drink coasters.

      No, that useless idea surfaced only after AOL strayed from its original fundamental charter: The principle that no geek should ever again be forced to purchase blank floppy disks.

      Maybe they forsook their floppy responsibilities because they thought their original vision was actually realized. Indeed, I prospered with their plan. Even now, the rare occasions I need a floppy, I reach into my old box of complimentary AOL disks.

      Unfortunately, they forgot that new generations of users sometimes need floppies, too. Forgetting this fact was probably the source of their downfall.

    7. Re:WHAT?? by Angry+White+Guy · · Score: 2

      Glue the AOL Coaser to the backing of a free mousepad, another high-availability item. You can usually get two coaster-backings out of a standard-sized free mousepad, and you can steal the glue from your office if you don't want to pay for that.

      Next week we'll discuss free AOL cd's as cheap mirrors for high-power telescopes and cutting lasers.

      --
      You think that I'm crazy, you should see this guy!
    8. Re:WHAT?? by MyHair · · Score: 4, Funny

      I wish I could have seen the demographics statistics peoples' faces when they tried to add *that* to a pre-defined category!

      |x| Customer is satisfied with AOL CD promotion and continues using it.

    9. Re:WHAT?? by Dr+Caleb · · Score: 2
      people need a never-ending supply of drink coasters.

      There's a display as you walk through the door of almost any Canadian Tire store, of AOL cd's with a big sign "Take One". So I take one handful.

      They make really good bases to gule my Warhammer 40k terrain to. Much better than cardboard or trying to saw bits of plywood. Superglue a few together and you can drill them to allow screws through them. Very handy!

      --
      "History doesn't repeat itself, but it does rhyme." Mark Twain
    10. Re:WHAT?? by Fred+Tourette · · Score: 1

      "...my (former) bank once sent me a co-branded AOL cd..."

      Your (former) bank is just another marketing whore, but have you walked into a U. S. Post Office lately? I just about went, um, postal when I saw a bin of about a hundred AOL startup disks prominently displayed alongside packaging and philatelic paraphernalia.

    11. Re:WHAT?? by RandomHavoc · · Score: 1

      I loved the free CD/DVD clamshells AOL was sending me but now I need ideas for what to do with those tins they're sending me.

      --

      --
      But then again I thought VCR+ was a stupid idea and would die a quick death--so what do I know?
    12. Re:WHAT?? by trotski · · Score: 1

      I thought AOL was based on the idea that people need a never-ending supply of drink coasters.

      Nononono, you got it all screwed up! AOL is based on the idea that people need a never-ending supply of Microwave CD Burning CDs.

      --

      "Entropy is the bad-guy, and he is everywhere"
  19. Keyword: CHEAPER by Faggot · · Score: 4, Interesting

    If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.

    Especially now that no one has any money to spare on AOL pleasantries like half-assed chatroom censorship and 50% of bandwidth going to ads, AOL is dying. Expect A0L to lose more ground over the coming months... considering their future next to cable and DSL access, for all intents and purposes AOL is dead.

    --

    But what do I know. I'm just looking for anonymous gay sex.

    1. Re:Keyword: CHEAPER by nam37 · · Score: 1

      Expect A0L to drop their price significantly if the really do start to have competition problems.
      NAM37

      --
      The two rules for success are:
      1) Never tell them everything you know.
    2. Re:Keyword: CHEAPER by jasonditz · · Score: 2, Interesting

      I dunno.

      My next door neighbor used AOL for two years, he contracted a virus one time that I only got rid of with a total system reinstall, he complained about slow load times, and the fact that he couldn't connect after 6:00 in the evenings.

      He finally switched to cable modem access, and even though it was the same per month fee he only lasted a month before ditching it and going back to AOL.

      The reason? He says he couldn't send emails anymore without typing the whole email address in (yeah, I explained to him about address books after the fact). Old people don't want cheap, or fast, or even good, they want mind-numbingly easy and no changes. He was still using AOL 5.0, because he'd tried 7.0 and it was too hard to use.

      That niche may die out in 40-50 years when we are the old foagies and our grandkids are mocking us (Gramps still uses a BASH shell? Doesn't he know all computers are run by pure thought now?), but it gives AOL plenty of time to find other sources of revenue.

    3. Re:Keyword: CHEAPER by zulux · · Score: 5, Funny

      ...50% of bandwidth going to ads, AOL is dying. Expect A0L to lose more ground over the coming months... considering their future next to cable and DSL access, for all intents and purposes AOL is dead.



      I found him! The origional author of the '*BSD Is Dying' troll!

      --

      Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

    4. Re:Keyword: CHEAPER by garcia · · Score: 2

      sadly (as I have posted before under this topic) that's not the case.

      From my experience, people would pay for HSD service (45.95+) just to use AOL. They would call up asking why AOL wasn't working. How they could make AOL come back.

      These people were complaining about how poor the service was and how much they paid for it, yet they were *also* subscribing to AOL. Two services that do exactly the same thing, yet they MUST use AOL.

      AOL won't die as long as people are dependent on it.

    5. Re:Keyword: CHEAPER by Planesdragon · · Score: 1

      considering their future next to cable and DSL access, for all intents and purposes AOL is dead.

      Oddly enough, I could switch to AOL (from Road Runner) for $0 more per month. I can even get "unlimited dial-up" for somewhere between $7 and $12 per month.

      Depending on how much spam I continue to get with my RR address, I might switch over. Also depends on how well AOL supports Mozilla et al.

    6. Re:Keyword: CHEAPER by Anonymous Coward · · Score: 0

      Wow. You can run a BASH shell? Is that anything like .NET?

    7. Re:Keyword: CHEAPER by Anonymous Coward · · Score: 0

      Especially now that no one has any money [sfgate.com] to spare on AOL

      I am trying to think up a way to say, "Techy Grapes of Wrath". "Bytes of Wrath"? Need help on this one.

    8. Re:Keyword: CHEAPER by Anonymous Coward · · Score: 0

      Well, _this_ grandpa uses zsh!

    9. Re:Keyword: CHEAPER by the_tallman · · Score: 1

      My local cable monopoly is Time-Warner and when I signed up with them half a year ago, I ordered Road Runner broadband access for $35 a month which hasn't changed. My girlfriend's mother just bought a new G4 and wanted to upgrade her AOL access to broadband which costs $45.99. My girlfriend and I tried to convince her to go to Road Runner, thinking it was cheeper, until we saw that they have up'd their price to match AOL's. I think Time Warner is try to put the squeeze on AOL to get some juice out of them.

      --
      There is no graceful way to eat an egg salad sandwich.
    10. Re:Keyword: CHEAPER by Anonymous Coward · · Score: 0

      In other news, the *BSD is dying troll has died at age 54 ...

    11. Re:Keyword: CHEAPER by Anonymous Coward · · Score: 0

      Truly an American icon. He will be missed.

  20. Huh? by turacma · · Score: 1
    If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.

    Then why do they continue to be the #1 service provider in the US?
    1. Re:Huh? by GigsVT · · Score: 2, Interesting

      How quickly people forget that at one time AOL tried to "beat" the Internet.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:Huh? by benzapp · · Score: 1

      That is absolutely correct. I believe their first web browser was some mosaic rip off. They purchased Spyglass software I think, that made the popular program Internet-in-a-box for Windows 3.1. (well, as popular as the internet was on windows in those days)

      --
      I don't read or respond to AC posts
    3. Re:Huh? by Anonymous Coward · · Score: 0

      That Bill & Ted thing should be "most excellent", not "totally excellent".

      Bill and Ted always said the former, not the latter.

    4. Re:Huh? by cybermace5 · · Score: 1

      I can't say "Most excellent" and then say "Mostly affected by...."

      Trust me, it's been brought to my attention before.

      --
      ...
    5. Re:Huh? by rkent · · Score: 4, Insightful

      I though AOL was based on the idea of a super-BBS...

      Precisely. In fact, the first experience I had with AOL was when some guy was touting it as "way better" than the local BBS's we were all dialing up to. We thought he was a freak for paying for access. Oh, how times change.

      The article goes on to make the excellent point that this was always the real point of AOL, until it got taken over by MBAs in the mid-late 90s and they started implementing the "herd of eyeballs for sale" mentality In fact, this might be the *real* root cause of AOL's problems: a shift of focus from custom to advertiser, a plummet in the ad rates, and no corresponding reason to stick around.

      Ultimately I think AOL will be doomed even if they can turn it around and create an excellent customer experience, because as much as it's "a halfway house" between people and the internet, it's a full-service one: it takes a lot of resources to maintain community features people like. As they shift to lower-margin broadband connections, I think they'll just be squeezed out. Unless broadband wholesale prices are regulated *way* down.

      As much as I hate to draw the parallel, sites like SlashDot are actually starting to fill the need that AOL used to in this regard, albeit on a smaller scale. Especially with the new friend/foe system and the journaling, all we need is "/.IM" for this to be a full-featured nerd community a-la AOL forums. Of course, slashdot isn't immune from the need to make a profit, and I'm not entirely clear on how they're proceeding towards that end. Guess time will tell. But it seems like AOL might not be a significant part of the picture for much longer.

    6. Re:Huh? by NetFu · · Score: 2

      Uum, because those people still with AOL CAN'T GET a better, faster, cheaper online experience.

      Believe it or not, AOL is the best option for some people in some places -- I know because I grew up in South Dakota, and some rural areas in the U.S. have pretty sparse/crappy ISP options. And the fact that AOL is the number one ISP in the U.S. among dozens of ISP's doesn't mean much because their total user-base is so relatively tiny...

    7. Re:Huh? by Monkey · · Score: 1

      Actually I think they just yelled "Excellent!" while they strummed their air guitars.

    8. Re:Huh? by MyHair · · Score: 2

      all we need is "/.IM" for this to be a full-featured nerd community a-la AOL forums

      Early AOL IM:

      1: Hi :)
      2: Hello
      1: Are you over 16?
      2: Yes
      1: What are you wearing? ...

      Early Slashdot IM:

      1: D00d
      2: Whassup?
      1: You on Gentoo or Debian? ...

    9. Re:Huh? by turacma · · Score: 1
      Believe it or not, AOL is the best option for some people in some places

      I was never arguing that it wasn't. I was mearly pointing out that even if a service can beat out AOL on all three fronts (faster, cheaper, and "better"), doesn't mean people'll just jump ship.

      During AOL growing pains (during peak use hours it was damn near impossible to get on), my parents switched to another local dial-up service, but maintained their AOL account because they liked the content it provided. After I showed them they could get everything they needed without AOL, they still remained with it. Today, they have a cable modem and STILL connect to AOL over TCP/IP.

    10. Re:Huh? by reallocate · · Score: 2

      Ummm...Mosaic was the first graphical browser. (Other browsers predated it. I still remember trying to "browse" the CERN site on a 9-inch Mac Classic over a 14.4k line in '91 or '92.) If you want to learn how it sort of morphed into Netscape, the history must be somewhere on the Netscape site.

      Some of the Mosaic code ended up in Spyglass. MS bought Spyglass and used the code in early versions of IE.

      --
      -- Slashdot: When Public Access TV Says "No"
    11. Re:Huh? by Life2Short · · Score: 1

      Exactly! I can remember the not-so-good old days when the choices were CompuServe and GEnie. CompuServe was high dollar and the clear leader. I used GEnie because it was so cheap. Along came AOL and it was the greatest thing since sliced bread. More expensive than GEnie, but it had a great user interface and LOTS of stuff to check out. It made you want to explore it. Even when I knew where I wanted to go on GEnie I had to use the manual to get there. GEnie was a nightmare. AOL was very Macintosh friendly too. Widespread internet access came along a few years after AOL's userbase had already grown (relative to its early competitors).

  21. not a chance by dunkelfalke · · Score: 5, Insightful

    when most non geeks think of aol they think of an "easy internet expirience", although most of them don't even know what internet is. they use aim, they use aol email and they don't want to go any further, hell they don't even know there is more than aol. such people don't care about the speed or price because they don't use it too often.

    as long there are still enough computer illiterate aol will stay.

    and as long as aol funds the mozilla team and winamp, it should stay - it is still the lesser evil.

    --
    "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
    1. Re:not a chance by Anonymous Coward · · Score: 0

      and as long as aol funds the mozilla team and winamp, it should stay - it is still the lesser evil.

      As soon they doesn't dictate how, what and, why you should surf the Net their way.

    2. Re:not a chance by drinkypoo · · Score: 3, Insightful

      Let us not forget mirrors.aol.com... it's shrunk somewhat over time but still contains info-mac, CICA, and simtel mirrors, among others. It used to include mirrors of linux but I guess they figured out that that was counterproductive. "Hmm, I'll use my AOL CD to get linux installed, and then go get a real ISP..."

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  22. AOL isn't so bad by fredopalus · · Score: 0

    I kind of like having their free cd's to throw around.

    --
    Jonahweb.com has stuff.
  23. Become Profitable before splitting by Dugsmyname · · Score: 2, Interesting

    This may be a last ditch effort to get the AOL side of the business profitable, before splitting back into two seperate companies again. I don't think anyone thinks that this merger was a good idea in the first place.

  24. Huh? by cybermace5 · · Score: 5, Insightful

    AOL was based on the idea that people needed to live in a halfway house while they became accustomed to the Net.

    I though AOL was based on the idea of a super-BBS that people could use, in the days of Prodigy and Compuserve, well before the Internet was remotely available to Joe 486.

    --
    ...
  25. Bad idea by beleg777 · · Score: 4, Insightful

    Just because it ceases to be the #1 ISP out there doesn't mean it should die. Perhaps scale back some of the overly wasteful advertising methods and you'll end up with a successful, if not overwhelmingly so, business. Not that I like AOL, but it's just rediculous to think that it has to be top dog or dead. Scale it back, let it stick around as just another ISP, it'll stay in profitable by name recognition alone.

    --

    Science may someday discover what faith has always known.
    1. Re:Bad idea by Monkey-Man2000 · · Score: 1

      Just like CompuServe and Prodigy I guess. (I don't even know if I'm being sarcastic :)

      --
      This post was generated by a Cadre of Uber Monkeys for Monkey-Man2000 (603495).
  26. They're right you know by Alcimedes · · Score: 5, Insightful

    I'm sorry, but that sounds exactly right to me. I still remember when I first went online. It was through AOL. Why? Because they were the only easy way to get online at the time. Any idiot could pull a CD out of their mailbox and be online within hours.

    That was the first instant chat that I'd ever seen. It was a GUI IRC, which has a lot of pluses to it. It was basically the first internet that most people could use without having a whole lot of background in the area.

    Now fast forward 10 years.

    Now you've got everyone and their Uncle working as an ISP. Most companies have usable products to get online. The internet is a much friendlier place, it's pretty, it's readable, not nearly as much tech speak on the pages. It's become another form of TV. (or at least it's trying to)

    The biggest problem is that you don't NEED AOL anymore. They are great to get started, like diapers. Then you grow up and move on. AOL's problem is that less and less people need hand holding to get online, as that's gotten easier. At the same time they face some stiff competition, and the pool of brand new users is drying up.

    They need to figure out a way to get some fresh meat to stock their coffers.

    1. Re:They're right you know by Loki_1929 · · Score: 5, Funny

      "They are great to get started, like diapers."

      Are you insinuating that AOL users frequently piss themselves?

      --
      -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    2. Re:They're right you know by markwusinich · · Score: 1

      Are you implying that Pampers is going to go out of buisness soon?

      Even if they are just for novices, there will always be novices.

    3. Re:They're right you know by Anonymous Coward · · Score: 0

      I think you need a better grasp on how many people out there still need their hands held while online. More people sign up every day, while a lot of people never bother to learn enough to take off the AOL training wheels.

      It's a nice thought, that most people think it's worth their time to really learn how the Internet works and how to find things on their own, but it's not true.

    4. Re:They're right you know by TheTomcat · · Score: 3, Funny

      Are you insinuating that AOL users frequently piss themselves?

      No, I think (s)he was alluding to "what AOL is full of"

      S

    5. Re:They're right you know by hendridm · · Score: 5, Insightful

      > Are you insinuating that AOL users frequently piss themselves?

      Only when they see what competitors are charging.

      I just don't get it anymore. I have people coming into the store complaining of poor access speeds through dialup. Fair enough, perhaps dialup is best suited for your need. But then I find out that some of them have purchased a second line. That is when I scratch my head and ask why the hell they are not using cable or DSL.

      Let's do the math:
      Extra phone line ($~20) + ISP fee (~$20) = $40/month!

      Or the alternative: Our town has DSL and Cable Modems priced at $30/month for 384kbit or $40 for 768kbit cable.

      Let's say for a minute that you don't have a second phone line. Fine, but your AOL/MSN/Earthlink account is costing you $22/month for service anyway. Why not pay the extra $8 for broadband DSL or Cable?! It's worth it. Really!

      I also love these people that buy the latest and greatest 2.5GHz computer with a DVD burner and half a gig of RAM only to bring it home and plug a phone line into it. Ugh! What a shame.

      Mmmmmmmm, dialup!

    6. Re:They're right you know by PainKilleR-CE · · Score: 1

      I'm sorry, but that sounds exactly right to me. I still remember when I first went online. It was through AOL. Why? Because they were the only easy way to get online at the time. Any idiot could pull a CD out of their mailbox and be online within hours.

      That's funny, because the first time I went online most people didn't have CD-ROMs, and almost any ISP that you signed up with would just send you a floppy disk (or two; AOL sent out floppies at the time, too, we used to format them and use them for homework) and you could get on fairly quickly with the piece of paper detailing the setup required. As an extra bonus, most local ISPs were around half the price of AOL, and within a couple of years AOL raised their prices, while everyone else was shooting for $10/month. Unfortunately, I think a lot of those smaller ISPs died out when the cable company started offering cable modems.

      --
      -PainKilleR-[CE]
    7. Re:They're right you know by TMB · · Score: 2, Informative

      Oh to be able to get DSL or cable... .

      We have a second phone line and 28k access (the modem does 56k, but the quality of the phone lines isn't good enough to usually get more than about 29k... I'm ecstatic when I connect at 33.6k) because neither the cable companies nor the phone company believe that our corner of town exists.

      Yes, broadband is worth it... but it needs to be universally available. Until then, some of us will still be sucking through a 28k straw.

      [TMB]

    8. Re:They're right you know by uradu · · Score: 2

      > and almost any ISP that you signed up with would just send you a floppy disk

      And a lot of ISPs used TIA (The Internet Adapter), which allowed them to offer TCP/IP connectivity through a regular old dial-up shell account which had been around for a while. My first steady ISP was cris.com and I remember getting curious about this Internet thing after reading a review of Netscape 1.0 in Byte magazine. Before that it had been just email and Gopher through my university shell account.

    9. Re:They're right you know by Anonymous Coward · · Score: 0

      amazing what a little bit of sabotage can do for you... just be sure to use someone else's tools, and wear insulated gloves

    10. Re:They're right you know by TotallyUseless · · Score: 1

      Ask google how to rewire your phone lines with nice fresh shiny new wire. You wont be disappointed.

      --

      Time for some tasty Shiner Bock!
    11. Re:They're right you know by tmark · · Score: 2

      That is when I scratch my head and ask why the hell they are not using cable or DSL.

      Newsflash: Not everyone cares about surfing the Net enough to want to pay for the extra $30/40 for cable. And those who care enough to spend the extra $20 for an extra phone line, still do get the use of an extra phone line when they're not online. Not everyone is online more than 30 minutes a day.

      As to whether or not you should ditch AOL just because cable is cnot that much more expensive, if you do that you don't GET AOL, which many people still enjoy having; you just get Internet access. In fact, many people pay for AOL's service whereby you can use AOL from another ISP, often broadband. That goes to show you that people who CAN afford to pay for broadband, often also choose to pay for AOL's service, and not their connectivity.

    12. Re:They're right you know by psychopracter · · Score: 1

      Please let me know where I can get a DSL or Cable Modem connection for $30. In my area, the cost for cable just went up to $45/mo. And I've never seen high-speed access for less than $40 (not counting special "sign up" incentives.) In the mean time I remain with my $20/mo dialup ISP.

      --
      OS X:*nix for the real world.
    13. Re:They're right you know by hendridm · · Score: 1

      Do you have a second phone line? A second phone line and ISP fees can run in the area of $40/mo. Is $45 really that much more?

      To answer your question, you can get 384k cable or DSL in Eau Claire, WI for $30/month. You can get 768k cable for $40, and 1.5Mb cable for $50.

      Too bad you'd have to move to Wisconsin. You'd probably be too broke to afford it anyway, since the only jobs up here are in agriculture and roadside deer collection.

    14. Re:They're right you know by hendridm · · Score: 1

      Go to Best Buy and purchase the "Broadband Quality Telephone Cable". That should help you connection speed. LOL! While you're at it, get a gold plated USB cable for a better "connection".

      Seriously though, I was referring, of course, to those who HAVE it available but choose to waste roughly the same amount of money on something worse. Doesn't make sense to me. Obviously, you are using the best option available in your situation.

    15. Re:They're right you know by ncc74656 · · Score: 2
      I also love these people that buy the latest and greatest 2.5GHz computer with a DVD burner and half a gig of RAM only to bring it home and plug a phone line into it. Ugh! What a shame.

      Blame Intel for that...they're the goons who got the unwashed masses to think "those Pentenium Four chips make the Intarnet go faster."

      --
      20 January 2017: the End of an Error.
    16. Re:They're right you know by Fred+Tourette · · Score: 1

      "...then I find out that some of them have purchased a second line. That is when I scratch my head and ask why the hell they are not using cable or DSL."

      Ah, spoiled you. Perhaps you need to find out that some of us don't have the option. DSL is in my town; I'm just too far away from the Central Office. Comcast has not yet deemed our section of town worthy of digital cable. Satellite? The one sky I don't have a clear shot at out here in the sticks is south. Not only is dial-up my only option, but thanks to hamster and vacuum tube gear in the CO, 26,4 is my ceiling.

      What *I* can't figure out is how all those AOL users (or for that matter, MSN users) on dial-up put up with all that graphic fluff and you'll take it whether you want it or not "updates" pissing in through a dial-up modem.

  27. AOL internally switching to Linux by tshoppa · · Score: 2, Interesting

    It doesn't seem to be mentioned much in the mainstream press, but here in the DC area AOL is aggressively hiring software engineers with Linux/Perl/CGI/database experience for their "internal" functions. One would suppose that this will reduce the cost and increase the efficiency of their back-office functions, after they fire all those MSCE's that run around doing the retry/reboot/reinstall cycle on their current internal network of MS machines.

    1. Re:AOL internally switching to Linux by arglesnaf · · Score: 1

      Umm, considering AOL is largly a TCL app, and has been around since before NT, I somehow doubt they run the service off of NT or have a ever had a large number of MCSE's.

  28. simple problems by bigpat · · Score: 2

    they have a very simple problem, they got all the marketshare they are going to get and the market isn't growing enough either. And there business model seems based on perpetual growth. They really just need to keep costs down and keep there existing customers for stable revenue.. Plus, I think they are losing young people with their business practices. I'd like to see some hard numbers, but that is my impression.

    Why do these companies get to the top of the pile and not realize when to stop climbing?

    1. Re:simple problems by FJ · · Score: 1

      Companies can't easily stop growing. When some financial analyst says "AOL doesn't project any increase in market share" or "no new revenue sources" their stock price will go way down in a big hurry. A lot of people believe that if you are not growing, your competitors will be.

      Knowing nothing about the business, would you invest your 401k in a company which isn't growing, or would you invest in one projecting 15% growth over the next year? This seems to be especially true in a down market.

    2. Re:simple problems by bigpat · · Score: 2

      Eventually a company get's as much market as is reasonable to expect and that is when they have to stop spending money trying to accumulate market share. It is my observations that most companies (public ones) have been unreasonably optomistic about potential for future growth and this is a problem because companies spend like crazy chasing the proverbial rainbow.

  29. ease of use by db48x · · Score: 2, Insightful

    Sure I think AOL sucks. However, the fact of the matter is that my grandparents wouldn't be be on the internet if it weren't for AOL. They wouldn't have been able to see pictures of their newest grandaughter just hours after she was born, since she lives in Germany. They wouldn't be able to talk to us via IM without aol, anything else would be too difficult to use. I imagine they'll get there eventually though.

    1. Re:ease of use by Anonymous Coward · · Score: 1, Insightful

      They "suck" yet provide a good service for your grandparents. I'm sorry, the pictures just don't match.

  30. As much as you hate it... by suman28 · · Score: 1

    I am sure that there was a time when you have used AOL. For a lot of people that don't know much about the internet and computers, AOL is their world. Sure it is annoying, but imagine what it would be like without AOL?

    1. Re:As much as you hate it... by Anonymous Coward · · Score: 0

      Imagine what the world would be like...

      Okay.

      I'm imagining a world where idiots can't get on the internet.

      Mmmmm... It's wonderful.

  31. AOL's problems by z_gringo · · Score: 2

    Simultaneously, the company is hoping that broadband users will need the same kind of handholding that its masses of dial-up devotees once thrived on.

    Hah! Somehow I doubt that's going to happen.

    However, the article goes on to make that same point. Analysts blame AOL's poor broadband showing on the fact that the service is a bit more expensive than competitors' systems, and on what's called a "mature market," by which they mean that people interested in DSL are too sophisticated for AOL.

    So, it looks bad for AOL.. That's good.. However, like it or not, they did play a big role in the massive acceptance of Instant Messaging software. Sure they were far from the first, and far from the best, and they totally missed the boat when they wouldn't let other software clients bounce messages of their servers, but they were the biggest for a while, and they played a key role...

    --
    -- -- Warning. Do not stare directly at the sun.
    1. Re:AOL's problems by sql*kitten · · Score: 2

      Hah! Somehow I doubt that's going to happen.

      It won't happen while ADSL is a matter of microfilters and routers and hubs, but once it becomes ubiquitous, then AOL becomes a utility like phone or electricity. Wake up, switch on the TV, there's the breakfast news and lots of friendly links to AOL content, products and services.

  32. This is true... by dzym · · Score: 5, Interesting
    I recently moved to the boonies, where there was no cable internet and I was too far from the nearest CO for DSL.

    What was left to me was AOL, so I signed up for that 1025 hours, and then did some shopping around online for another internet provider... I eventually ended up with a wireless internet service provider that uses the Motorola Canopy system, which gives me sustained performance comparable to a decent cable or DSL service, plus even more nice things like static IP and RDNS allocation.

    Needlessly to say, then it was "Goodbye, AOL!" ... "The call" was pretty funny to me, since I had (ab)used their service to leap to a competitor. The rep on the other end tried in vain to convince me to keep my AOL account, and even tried to use the argument that "a dynamic ip is good because it's more secure." I got tired in the end and basically told him to cut the crap and just cancel my account.

    1. Re:This is true... by jacobjyu · · Score: 1

      I too found it amusing when the AOL rep tried to convince me to stay. Yes, I was also using AOL as a temporary internet service while at home from college.. the rep kept going on and on about how I could find "help" from REAL professors online on my homework at college, and how even though I had broadband in the dorm, AOL would still be there for me.. etc etc.

      Well, listen buddy, if I need help on my EE hwk, the last place I would look for it is with some promo chatroom with "professors" on AOL..

  33. For those total non-geeks by freerangegeek · · Score: 5, Insightful

    I'll admit it, I subscribe to AOL. (Internet acces only, of course) As a true geek (tm, perhaps I should be thrown in stocks and pilloried. Truth is there are LOTS of people out there who need training wheels, permanent training wheels. Personally I got deathly sick of [unable to display image] when my AOL friends didn't understand the differenct between embedding and attaching. Now those folks can send me stuff without me having to do lecture on attacments.

    People of my parents generation often don't have the technical understanding to setup and use more complicated solutions. Instead they buy a 'computer as appliance' and slap on M$N (shudder) or AOL, and learn that instead of trying to understand all the layers involved.

    The GUI is challenging enough, let alone configuring the network, setting up IMAP, trying to figure out why the modem script doesn't work, figuring out which ISP to use, and navigating support mazes to figure out what's really wrong.

    What they really want is a way to get connected to their children where they can send pictures, and exchange notes. AOL and MSN, and even Earthlink do that for them as package deals.

    It may not be the cheapest, but they're not poor, and they'd rather spend their time fishing, cooking, and hanging with their friends, than upgrading their DSL driver to version 2.8.

    1. Re:For those total non-geeks by Jeremi · · Score: 4, Funny
      As a true geek (tm, perhaps I should be thrown in...


      Hmph. REAL geeks remember to balance their parentheses. :^)

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
  34. AOL has its place by Chastitina · · Score: 5, Insightful

    It's long been an easy way for the clueless to get online with a minimum of pain or actually having to learn anything. I definitely plan to get my mother online via AOL so I can pawn her whiny phone calls off on the poor AOL staffers who are paid to deal with the functionally computer illiterate. It's what they're there for. Since there will always be newbies and the terminally cluefree, there will always be a market for products like AOL. It's ultimate niche may not be the massive media-infotainment-merchandising one-stop shop that they've aspired to, but it they focus on their original & enduring strenth, they will remain viable, although much reduced.

    Besides, while they do open the floodgates for any idiot to get online, put up a cheesy webpage, and harass the knowledgeable, they also make it easier to set up filters for my hotmail account. I have all aol.com addy's blocked.

    "C" ;)

    1. Re:AOL has its place by cybermace5 · · Score: 5, Funny

      I definitely plan to get my mother online via AOL...
      ...I have all aol.com addy's blocked.


      But what about your poor mot...oh, I get it now.

      --
      ...
    2. Re:AOL has its place by Anonymous Coward · · Score: 0

      My parents are going to learn to use Linux first, and I'm going to set it up for them so that if something goes wrong, but they can hook up to the net, I can fix it, regardless of where I am.

      I'm not going to inflict the WinXP EULA on them. If I'd known when I started using a computer what I know now, I never would've gone with Windows 95 either.

  35. AOL always had the easiest access... by bigpat · · Score: 2

    AOL always had the easiest access... to a cd with their software on it.

  36. AOL could easily change its face by LowAmmoWarning · · Score: 2, Insightful

    I'm sure the CEO and numberous other people on the advisory board know of the problems at AOL and if there is anyway they could reverse them they would try to change the face of the company and evolve it for a different era on the Internet. AOL might be a half way house, but how about an option for more "advanced" users so that they can choose weather or not they want any of the bubble-gum gui that is the aol interface. Doesn't AOL now offer broadband services? Do you have to use their interface to access the Internet? How about an option for aol so that you can just keep your e-mail address for say $5 a month? If AOL was intelligent they would be coming out w/ new "innovative" services to keep their ship afloat, which I don't expect will sink anytime soon.

    --
    We could all benefit from my education.
  37. Despite its flaws, AOL is easy to use. by Anonymous Coward · · Score: 1, Interesting

    Don't start flaming me immediately. I'm a techy EE and I never use AOL. But my girlfriend (who is a non-geek...she's a lawyer) has used it for years and loves it. For all its flaws, its easy to use, has tons of great features, and is surprisingly good at self-healing (i.e. fixing broken installs, etc).

    Having said that, ever since I've started showing her news blogs, free email, Yahoo, Amazon, etc., she's been using AOL less and less.

    1. Re:Despite its flaws, AOL is easy to use. by thieslo · · Score: 1

      is surprisingly good at self-healing (i.e. fixing broken installs, etc).

      ok, I am as much ashamed of this as the next person, so much so that I even turned down internet for a summer rather than installing AOL onto my computer again (she never completely forgave me for the first time)...

      but the point of this is that I installed AOL on my computer because it is the only ISP my parents use and when I was home for the summer that was all I had.. Well when I needed to leave and I didn't care about the auto updates I just killed the connection (i love non-softpower machines).

      Well, the next time I logged out it tried to update, well I figured i would let it.. Well from that point on the program would stop responding EVERY time.. There was no way besides a complete uninstall reinstall to fix that..

      that doesn't seem to be great at auto-fixing because you know others would just hit the power rather than wait if they need to leave right away..

      just my idea on that.. (btw, im proud you are weening her off of that.. ;)

  38. I am even supprised it last thing long by Billly+Gates · · Score: 3, Interesting
    I remember using AOL for DOS back when their was no ISP except netcom in my area. Netcom was truly terrible and worse then AOL. AOL wasn't as bad in the early days as it is now.

    Anyway the vast majority of AOL users were idiots and I was truly embarrased by having a @aol.com in my email address when posting to a unix usenet group for obvious reasons. Anyway I switched as soon as the internet boomed and I could finally pick a good ISP. I figured aol would slowly die as the internet became more popular.

    The only true benifit of AOL was that everything was centrally organized and you did not have to search to find specific information. However yahoo now has groups that relate to about ever interest known to man and the search engines have improved and can be catagorized.

    Anyway it seems the only true benifit of AOL is IM and chat.

    The internet is truly a superior platform now and the world runs on it. Its time aol became a portal like yahoo and an isp. THey can no longer have two different online platforms. Its expensive to maintain and the AOL network is the dying platform while the internet is the one thats growing and standard.

    1. Re:I am even supprised it last thing long by drinkypoo · · Score: 2
      I remember using AOL for DOS back when their was no ISP except netcom in my area.

      I use AOL to launch denial-of-service attacks, too. I find it to be really handy for smurfing. I just enter a bunch of bogus information when I create my account, and launch the attack from an airport with my laptop, and no one can trace it back to me!

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  39. Its More Plausible Than You Think. by Bowie+J.+Poag · · Score: 1



    What, AOL go under?

    *cough*QuantumLink*cough*

    Wouldn't be the first time, thats all I'm saying.

    Cheers,

    --
    Bowie J. Poag

  40. Exactly! by blazerw11 · · Score: 5, Insightful

    If MSN wins, then IE wins (or has it?)

    I'm tired of coding for the crap that is MS's constantly changing browser standards. I have a web app that works on Netscape 6.x and higher as well as the Mozilla's that spawned them and other Gecko based browsers. However, it only works on IE 5.5. It won't work on 5.0 because the JavaScript and DOM are incomplete and 6.0 renders pages horribly.

    If IE is to be the standard, then there will be NO standard.

    --
    A great many people think they are thinking when they are merely rearranging their prejudices. -- William James
    1. Re:Exactly! by no+soup+for+you · · Score: 1
      "I have a web app that works on Netscape 6.x and higher as well as the Mozilla's that spawned them and other Gecko based browsers. However, it only works on IE 5.5. It won't work on 5.0 because the JavaScript and DOM are incomplete and 6.0 renders pages horribly."

      If you're able, would you post a link to this app? I'm interested to see for myself a site that works in Mozilla, but not in IE -- as opposed to the cliche that we see.

      --
      If you blog it...
    2. Re:Exactly! by blazerw11 · · Score: 1

      I can't, but if I did, I fear that too many people would say, "Well, if your code didn't suck here, here and here..."

      My favorite error message received from IE 5.0 is:
      "undefined" is undefined

      --
      A great many people think they are thinking when they are merely rearranging their prejudices. -- William James
  41. FINALLY! by cybercomm · · Score: 2, Funny

    Does that mean that they will **finaly** stop sending me all those "new and improoved" CD's? Im gonna miss those coasters.

    --
    Live for the present, learn from the past, and dream of the future!
  42. sinking real fast now... by Jucius+Maximus · · Score: 5, Interesting
    One way that many people get AOL for free is that they install one of those thousand hour free CDs and then when the given number of free months has expired, they call up to cancel. Of course the agent tries to convince them to stay on by offering another free month. The user accepts this. The agent gets a monetary bonus for not losing a customer. The customer just lathers, rinses, repeats the next month.

    I suspet that the number of free hours given out by AOL accounts for millions of dollars each month in 'lost' revenue.

    I agree with your original comments about how AOL has the touchy feely stuff down pat. They have huge customer service departments to answer questions when the like "how do I send a picture through e-mail" and so on. I have worked in small home-based businesses selling custom computers and internet access and frankly, support is the most troublesome part of it because most users just don't get it. Although I eschew AOL internet and pre built PCs (dell, gateway, etc) for myself, I must unfortunately recommend such solutions for clueless users because it's the only way they're going to get support for answering stupid questions because the people who run small businesses that ship better products don't have the time or money of all of that.

    1. Re:sinking real fast now... by Fred+Tourette · · Score: 2, Insightful

      "One way that many people get AOL for free is that they install one of those thousand hour free CDs and then when the given number of free months has expired, they call up to cancel...."

      And that doesn't take into account true "churn," from those who won't put up with AOL for even free. For every "new" subscriber (are they still counting every name under the same account?), how many leave? When is the last time you spoke with someone who left AOL for a "real" ISP who was sorry about their decision? Most of the comments I hear are along the lines of "I don't know why I didn't do it sooner."

      Blanket marketing (the likes of which we may have never seen before - you can't open a subpoena without finding an AOL startup disk inside), customer laziness, and good old FUD are what get and keep AOL subscribers.

    2. Re:sinking real fast now... by Anonymous Coward · · Score: 2, Funny

      hey have huge customer service departments to answer questions when the like "how do I send a picture through e-mail"

      Make use of this service. Have fun with it. Call AOL and say, "I want to send this girl pictures of me naked, but the files are too big." When they suggest scaling down the pictures, explain that they are in 1280x1024 resolutions so your "tool" will fit on the picture.

      Sounds like a Crank Yankers episode. Try using one of those voices ...

    3. Re:sinking real fast now... by Anonymous Coward · · Score: 1, Insightful

      Not really. What happens, is that those free hours are so long that you forget when your cutoff is and they start charging your credit card automatically. Then it takes you 3 days on the phone to get them to drop you.

      Then they try to trick you by saying they'll drop you if you fill out their AOL credit application. True story. My wifes coworker was gonna fill out the form till she spotted him. Lucky for him, she told him no to, and to call them back.

      JoeR /jmr02/

    4. Re:sinking real fast now... by agentmunchkin · · Score: 1

      I suspet that the number of free hours given out by AOL accounts for millions of dollars each month in 'lost' revenue.

      AOL doesn't 'lose' any revenue by giving away free months. In fact, they rake it in. They are in the advertising business, and the more customers that see those ads, the more AOL makes. They couldn't care less about the $21.95 that the subscriber pays.

    5. Re:sinking real fast now... by ypoint · · Score: 0
      I must unfortunately recommend such solutions for clueless users because it's the only way they're going to get support for answering stupid questions because the people who run small businesses that ship better products don't have the time or money of all of that.
      I'd say customer support is a part of the product. If you actually want to serve customers and have the better product, you might want to keep that in mind.
  43. Easy way to "save" AOL by namespan · · Score: 3, Insightful

    Aside from my skepticism about AOL needing saving (since they are the biggest ISP out there, I understand), the challenges they face would be easy to deal with.

    (1) Create a straight PPP dialup product, comes with a modern mail client and web browser (hey! Nescape/Mozilla might work...).

    (2) Charge $5-7 per month LESS than current subscription rates. Yep, $15-$18 per month range.

    So now, they have a streamlined faster product for those who want it, available at a competetive price. Meanwhile, there's still the implication that there is value added for the whole AOL package (which there probably is, speed issues and pop-ups aside), and they can still sell to users who like those features and/or need the training wheels. Simple and appealing. They might even get new users.

    (And anybody who says ??? and PROFIT!! deserves to be the next sniper victim. Don't go there. It's not funny anymore.)

    --
    Libertarianism is rich wolves and poor sheep playing gambler's ruin for dinner.
    1. Re:Easy way to "save" AOL by arglesnaf · · Score: 1

      Umm, AOL did that, it was called GNN (Global Network Navigator), and they dropped it in 97. They had even acquired it from O'Reilly and Associates.

    2. Re:Easy way to "save" AOL by Anonymous Coward · · Score: 0

      3) ???
      4) PRO...

      NO CARRIER

    3. Re:Easy way to "save" AOL by namespan · · Score: 2

      They could have dropped it for any number of reasons that had little to do with its income potential. For one thing, I'm sure the growth of their core product back then made the streamlined product look like pennies. If the "training wheels" theory is correct now, most people would have been putting them on between 1996 and 2000.

      1997 was too early to drop a dialup business. Most people I know were barely getting their first dialup accounts by then, and AOL, Prodigy, and Compuserve were still major online services, if unquestionably in decline in compariosn to the web in general.

      --
      Libertarianism is rich wolves and poor sheep playing gambler's ruin for dinner.
    4. Re:Easy way to "save" AOL by Anonymous Coward · · Score: 0

      And anybody who says ??? and PROFIT!! deserves to be the next sniper victim.

      Ok, its been nice knowing you. If you are going to whish this on people then maybe it is you who should be killed.

    5. Re:Easy way to "save" AOL by namespan · · Score: 1

      You may be right... I don't really wish it on anyone, and for the record, I find it horrible that someone is doing something like the DC area shootings. My words were "I'll kill ya'" trash talking rhetoric, and perhaps poorly choosen. I apologize.

      But if anyone does post that stuff, they're a huge lamer.

      (Kindof lacks the aesthetic force, don't you think?)

      --
      Libertarianism is rich wolves and poor sheep playing gambler's ruin for dinner.
  44. AOL can be useful by Xandar01 · · Score: 2, Interesting

    I used to, and still do, consider AOL the equivalent of "Internet for Dummies". It was the first ISP, if you can call it that, that I had. Then I desired the real internet and cut them loose. Now, even thought I pretty much loath the service and their stereotypical user, I understand that AOL still has the greatest benefit of being EASY. This is their greatest asset. There are professionals out there that know how to use their PC, but barely know how to configure it. They may have the intellect to figure it out, but when their time is more valuable than the guy at Best Buy, then why should they bother? (Not to mention, it keeps the guy at Best Buy employed)

    --
    Life moves pretty fast; if you don't stop and look around once in a while, you could miss it. -FB
  45. Gonna make idiot-filtering harder... by Verteiron · · Score: 2

    If AOL goes away then it's going to get a lot harder to filter illiterate cretins out of e-mail, websites, IRC, etc.

    Note: I'm not saying that all AOL users are cretins, just that most cretins on the internet seem to get there through AOL.

    --
    End of lesson. You may press the button.
  46. It's very ironic by Anonymous Coward · · Score: 0


    ...Seeing as how Salon.com is worth about .001 cents a share, and they're writing articles about another failing internet company, also worth about .001 cents a share. Personally, I believe AOL has been the brunt of everyone jokes, and it's not suprising to me, considering what AOL consists of : Spam, advertising, cracked accounts, and idiotic, technically retarded people. If you use AOL, chances are, you've been bastardized all over the net, you are NOT welcome in IRC, Usenet, FTP, and even some parts of the web. This is what you get when you use a service that proclaims in their TELEVISION ADVERTISEMENTS : It's so easy, even my grandma can use it!

  47. Steve Case's Profile by SniffleBear · · Score: 1

    Check out his AOL Member Profile's personal quote...

    "We're all pioneers in building this new interactive medium, which someday will be as important as TV or the phone. It is an exciting time -- and we should all share it. Please tell everyone about AOL, so they can join us on the electronic frontier."

    That's the problem you see. AOL still thinks the internet is still new and people haven't found a place for porn yet.

  48. AOL could have lasted a hundred more years... by twoslice · · Score: 1

    If only they would have nixed their Ad campaign sending out 400 million floppy disks (followed by 100 million CD's) they would be rolling in dough...

    --

    From excellent karma to terible karma with a single +5 funny post...
  49. My own AOL-quitting experience by skryche · · Score: 4, Funny
    I convinced my sister-in-law to give up AOL. It costs more, it's slower, and half the people who see your email address assume you're an idiot. (The other half, of course, being other AOL-users)

    So I found her an (half the price) ISP, showed her how to do email, surf the web, etc.

    One week later, "I'm switching back."

    Reason?

    It's not pretty . And she missed the voices .

    I know!

    I am obliged to mention that my SIL is not an idiot.

    1. Re:My own AOL-quitting experience by Anonymous Coward · · Score: 0
      I am obliged to mention that my SIL is not an idiot.


      idiocy is in the eye of the beholder?
    2. Re:My own AOL-quitting experience by /dev/trash · · Score: 1

      I'm sorry to say, but she is an idiot if allt hat matters is pretty UI and nice voices.

    3. Re:My own AOL-quitting experience by Anonymous Coward · · Score: 0

      I'm sorry to say, but she is an idiot if all that matters is pretty UI and nice voices.

      hmm those two things tend to matter for me.
      just not when it comes to an isp.

    4. Re:My own AOL-quitting experience by drinkypoo · · Score: 2
      The solution to this problem is to extend mozilla to emulate AOL. When you get mail, say "You have mail!" in a smarmy voice. Give it big, colorful buttons that take up a good sixth of your screen real estate. It already does chat (though irc is not very friendly), email, and newsgroups ("discussions"? please) so all you need to add is IM which you could possibly do through the auspices of IRC, as well as (hopefully) supporting AIM, MSNM, Yahoo!Messenger, ICQ, etc... And bang! You've got AOL! Or at least something close enough as makes no difference.

      In fact, you could get most of the way there with nothing but an AOL theme for netscape. I imagine it has hooks for playing sounds from the GUI already, though it may not. I'm no mozdeveloper.

      It would be sweet irony, for sure.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:My own AOL-quitting experience by Anonymous Coward · · Score: 0

      It's unfortunate that it's the perception that these people are idiots but a huge number of people can't be bothered to deal with nuances of technology. Get one method and it's familiar and that's good enough. Hate to say it, but they've got other things on their mind. Common users get just as frustrated with us as we do with them.

      I once tried to teach a prof how to handle the font color="#color" tag for their page. You know the old cliche; "Give a man a fish and feed him for a day..." After going into great detail about how hex numbers work and how they relate to colours, the prof's eyes glazed over and someone later told me that they just don't care. They just want to get something done, they don't care how the engine works.

      If AOL dies, poor them but, it's a great opportunity for someone to fill the void.

    6. Re:My own AOL-quitting experience by apt142 · · Score: 1

      I once heard a story where a story where one woman switched away from AOL to a smaller ISP. She had done so at the recommendation from friends

      Anyways, a while later, she switched back. Her reason. She didn't feel online. Because she didn't have the big AOL interface she didn't feel like she was connected to the internet.

      I guess the two saddest things are this:
      1. She was more online than she had ever been before in her life, and didn't know it.
      2. That people can be so fooled by flashiness and noises.
      (which leads me to another thought about how vaccuum cleaners and leaf blowers are designed to be loud....)

  50. We need AOL user branding by Crockerboy · · Score: 1

    Unfortunately if AOL goes belly up it will be harder to seperate the idiots from the masses of online users. Atleast when they were on AOL they had the .aol tagged to the end of their email addy so you could easily tag them as cattle and not waste your time discussing things with them hoping for an intelligent converstaion..now they will be amoung us and look no different than you or I.

  51. New AOL Versions by zsazsa · · Score: 2

    I'm starting to lose count. It seems like every 6 months or so, the ad blitz starts. "New AOL Version x.0!! Now easier to use than ever! No wonder it's #1!!" It's been just like that EVERY SINGLE TIME.

    I think their marketing needs a kick in the pants. I think people are getting numb to the rapid release of new AOL versions. I mean, have there been any real earth-shattering features between these "major" releases?

    (Disclaimer: I once had an AOL account. I used my free 5 hours (Yes! FIVE HOURS! Not the 1025 hours they advertise now) back on my old 286 using their pretty cool DOS client that used GEOS. After the 5 hours were up, I promptly cancelled my account. They actually allowed you to cancel online back then! I also was a user of the proto-AOL service, PC-LINK.)

  52. Beware the Titanic! by zephc · · Score: 2

    Well, I have about as much respect for Steve Case as I do for Leonardo DiCaprio. I say let 'em sink!

    Will SEC Chairman Harvey Pitt be the voice of The Iceberg?

    --
    "I would say that 99 per cent of what my father has written about his own life is false." - L. Ron Hubbard Jr.
  53. custom content by kisrael · · Score: 2

    Besides the continuity of e-mail address issue, I think some oldtimers got onto AOL at a time where its content was probably comparable to the neat stuff available on free websites--and for some, that's a reason to stay. For instance, when you're part of a message board community, if the only gateway to that is AOL, you might not want to change. (My cousin's family falls in this group I think, connecting to AOL over their able modem.) I don't know how the other content rates. I still see "AOL keyword:" in a surprisingly large (i.e. not zero) number of places, but I don't know if there's much content that isn't mirrored on a 'normal' web site.

    Another small feature that AOL has that (as far as I know) isn't emulated with many other ways of connecting to the Net: multiple screennames. This lets family members keep their own IDs, or lets people play with multiple personaes. I guess nowadays you could do the same kind of thing with free webmail, but still. (My own online identity is now very tied in with the domains I run...if not for those, hell, I might still be on my old academic account as my canonical email.)

    --
    SO YOU'RE GOING TO DIE: The Comic for Dealing with Death
  54. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  55. It gets worse by Espectr0 · · Score: 1

    Yeah right, and sunking on a little proyect formerly known as pengaol will surely help them stay afloat

  56. AOL is useful by Anonymous Coward · · Score: 0

    How would we spot all the n00bs without their @aol.com addresses?

  57. yet another MS victim by ERN · · Score: 0, Redundant

    I believe AOL is the latest victim of another Microsoft onslaught. It happened with Netscape (ironic isn't it?), it' happening with Palm, and it's now happening with America Online.

    AOL 8.0 and MSN 8.0 are just being released now, and MSN looks like a serious contender with some great features. They are growing at a much faster rate than AOL, and AOL's feeling the heat. It just shows the relentlessness of MS and their must-win corporate culture.

    Time and time again we've seen this, hopefully AOL will adopt an attitude like MS if they wish to succeed in the long run.

    1. Re:yet another MS victim by Anonymous Coward · · Score: 0

      Time and time again we've seen this, hopefully AOL will adopt an attitude like MS if they wish to succeed in the long run.

      They don't have the cash to pull an MS. Microsoft can subsidize their venture until AOL is high and dry.

  58. Malda, please. [olbligatory pedantic nitpick] by mudshark · · Score: 1, Funny

    %s/it\'s/its/g

    The possesive form "its" NEVER TAKES AN APOSTROPHE. It just doesn't. I know, it's a strange rule, sort of an exception, but it's the convention that literate folk have agreed on.

    Every time you throw one of those in, it's like a speed bump on a freeway. The whole purpose of punctuation and grammatical convention in writing is to allow the most seamless transition possible from your head to the page/screen and thereupon the the reader's head. Don't keep flinging the typographical equivalent of ossified dog turds at the lawn mower of my mind.

    OK, mod this down and get it over with.

    --
    In other news, astrophysicists have announced that they now know what all that dark matter is: it's stupidity.
    1. Re:Malda, please. [olbligatory pedantic nitpick] by Anonymous Coward · · Score: 0

      IT's a silly point, 30 years ago it DID take an apostrophe, blow me

    2. Re:Malda, please. [olbligatory pedantic nitpick] by einexile · · Score: 1

      Putting an apostrophe in the possessive "its" is like putting an apostrophe in "his". Its and it's are totally different words and "it", being a pronoun, doesn't observe the normal rules governing conversion of nouns into adjectives to show possession.

      Fwiw at least as many people seem to get it wrong the other way around.

      And I misplaced that comma intentionally because the rule sucks.

  59. AOL for dummies by squibix · · Score: 1

    ... the company is taking its cue from TV and offering scheduled content in AOL 8.0 -- programming offered at specific times on specific days. "Not only do I need to be online because that's where my friends are and because I've got to check my e-mail," says AOL's Kimball, "but also because it's Tuesday night, when there'll be new artists online, and Thursday is movie review night. We're creating a model where I've got to be online Saturday morning, I've got to be there on Sunday night. I really think we're creating this pattern through the week where you feel like there's value in all of the time online."

    In other words, they're trying to turn at least their corner of the internet into a place for mindless sheep to go and absorb whatever 'programming' AOL wants to give em? What on earth do they mean by 'value in all the time online'?! One of the things I hate most about tv is that it demands you pay attention when the networks want you to; why would we want the internet to be like that? What AOL really means, seems to me, is that they're creating value for themselves by forcing people to play by their schedules. After all, when content is on the web isn't just as valuble--in fact, immeasurably more valuable--if it's there all the time?

    Also, I love it that the article quotes the guy who writes 'AOL for Dummies.' Heh.

  60. AOL _is_ an Internet Company by Josuah · · Score: 3, Interesting

    It was never really an Internet company. AOL was based on the idea that people needed to live in a halfway house while they became accustomed to the Net.'...If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.'

    I don't think this analogy is fair. AOL is definitely an Internet company, it's just that their "online presence" is so huge that they can justifiably call themselves their own little Internet (so to speak) even though none of their content is really available to the general Internet community. Hundreds of other Internet companies have tried to do with web sites what AOL has done with their business, namely the ultimate portal. Even the most successful of these attempts (e.g. Yahoo!, MSN, Netscape) has no where near the content, usability, and breadth that AOL has achieved through their proprietary software and business partnerships. No one advertises Yahoo! keyword "The WB".

    I ditched AOL years ago but AOL does honestly have an interface to and navigation context with an enormous amount of general content which cannot be rivaled by anyone else.

    1. Re:AOL _is_ an Internet Company by SniffleBear · · Score: 1

      I agree. The only reason I stick with AOL is because I don't want to lose my damn SCREEN NAME. AOL feels like a community. Yahoo and MSN and more "web-internet" based ISPs feel more like a shopping mall.

  61. 35 Million Subscribers.... by Anonymous Coward · · Score: 1, Insightful

    paying $20/month comes out to $700 million per MONTH!

    Am I doing my math wrong? How much does it cost to run a brain-dead ISP these days?

    Why aren't they rolling around in cash? Sounds like they are in perpetual "start-up" mode and can't let the business model take root. Otherwise, they really would have $10 billion a year in revs just from AOL.

    Is someone making them pay to build the landfills to hold all the free CD's?

  62. AOL Commercials by SniffleBear · · Score: 2, Funny

    Watch those AOL commercials and when you see old people and young kids with a smile on their face when they get mail it's cuz they know it's pron.

    1. Re:AOL Commercials by newr00tic · · Score: 1


      http://www.attrition.org/gallery/computing/aol_l ol.jpg

      ..well..

      --
      A horse can't be sick, you know, even if he wants to.
  63. Define "failure". by wfrp01 · · Score: 4, Insightful

    Perhaps shareholders aren't happy, but screw 'em. Why should a company be considered a "failure" if it doesn't rake in gonzo billions? If you can make money, pay your employees decently, and you have happy customers, you are not a failure - despite whatever Wall Street jerky boys in their pinstripe monkey suits would have you believe. How did it come to pass that world domination is our only criteria for success?

    --

    --Lawrence Lessig for Congress!
    1. Re:Define "failure". by MyHair · · Score: 2

      How did it come to pass that world domination is our only criteria for success?

      I think that happened in the '90's when everyone became a successful investor.

      If you can make money, pay your employees decently, and you have happy customers, you are not a failure

      Amen to that, brother! Now that I'm an employee again and not an investor destined to be a billionaire, that is my attitude.

  64. Free Hours by unicron · · Score: 2

    Every time I see those damn free CD's, the amount of free time goes up. The last time I saw them I think it was 1250 hours, which has probably gone up by now. Give it another year or two, and it will be something like "6 decades free!".

    --
    Finally, math books without any of that base 6 crap in them.
    1. Re:Free Hours by Anonymous Coward · · Score: 0

      In the UK they are only up to 120 hours free.

    2. Re:Free Hours by joel_mcl · · Score: 1

      Yea 2 million hours free use for your first day. lol

  65. Account creation - Systems Failures by EggMan2000 · · Score: 1

    AOL also has IMO pretty bad account creation issues. I spoke with them on Sunday regarding a charge on my credit card. It seems that someone signed up for AOL in July using my credit card number. However, they did not use my name, my address or even my current state of residence.

    Most web sites have better credit card fraud prevention, than AOL has for creating accounts. The guy on the phone asked me, "Do you know anyone named Jennifer?"

    Anyway, couple that with the fact that it is so easy for people to use AOL for free as an ISP (via the trial) they have got to be bleeding money.

    I don't think AOL will ever go away. But I think they have reached the bottom. They should clean up their act.

    --
    what? what I thought we were in the trust tree in the nest, were we not?
  66. 8.0 apparently already available, no mozilla? by sab39 · · Score: 2

    If you click on the big "8.0" ad on the right of www.aol.com right now, you'll get the option to download the 8.0 client.

    I haven't tried this (it wouldn't make much sense, since I'm on linux and it's unlikely to work) but the system requirements still indicate that IE5.0+ is required (and the Windows 98/2000 requirements actually talk about the disk space required increasing if IE6 has to be installed). That suggests to me that even 8.0 still doesn't run Gecko as the embedded browser.

    Can any AOL subscribers here confirm this? Like, for example, seeing what it does with sites where Mozilla and IE are known to give different behavior?

    Stuart.

  67. Lot of good from AOL by Anonymous Coward · · Score: 2, Interesting

    On a more cynical side, they also offer an easy way to identify people that you don't want to associate with.

    But seriously, they do offer a good product to a group of people that need that product. If people realized that they were stupid, and stayed with someone that catered to stupid people, the rest of our experiences would actually be better.

    Think of all the tech support people that would have to know more than how to read a script. Think of all the bandwidth that you'd have on your broadband connection with granny watching all her flash sites on some one elses network.

    I think they should continue to market themselves the way they have, even if the implication is that it is a "halfway house". Not just because I am a pretentious prick, but I think the newbies are better served by a company that is developed to serve them.

    Just think how much better MS would be if they either a) didn't try to make their enterprise software able to be run by a PHB, or b) only made nice interfaces. You would have a really good server (and you know you would) or a really good desktop. Now you just have halfassed servers that only rubes can figure out.

    1. Re:Lot of good from AOL by Eight+01 · · Score: 2, Insightful

      Your point about technical support is good, but the idea that the majority of bandwidth is used by "granny watching Flash sites" is absurd. By far the majority of bandwidth used in residential networks is for MP3s and pirated software/games.

      Your average 100KB flash intro doesn't compare to a 4.5MB MP3 file or 500MB ISO of the latest game.

    2. Re:Lot of good from AOL by scumdamn · · Score: 2

      I hear a lot about technical support people reading scripts, and it's really not so bad. I actually write some of those scripts and I assure you that more calls about networking would be fux0r3d if the tech didn't have my stuff to look off of. There are pictures, instructions, etc.

    3. Re:Lot of good from AOL by Anonymous Coward · · Score: 1, Insightful

      I didn't say the majority, I said you'd have more.

      Think about this, you have 10 newbies that don't use bandwidth at all on your cable segment, and you, who download gigs of music everyday. Those 10 other people are screwing you out of bandwidth that they wouldn't miss if they were on a dialup to AOL.

      If you are on DSL, and have garunteed bandwidth, they are helping you keep your cost down, so it all depends on which side of the argument you are on.

    4. Re:Lot of good from AOL by reallocate · · Score: 3, Interesting

      Well-prepared tech support scripts are a Good Thing. Tech support staffers need more people skills that they need tech skills. If you assume that the folks working the phones don't have the skills and experience to be elsewhere actually fixing problems, the script acts as a simple dialogue tree to get the right information from the caller. Without the script, you often have clueless users doing their best to describe a problem for a clueless tech support person.

      Once upon a time, I saw a place put Actual Live Techies on the tech support frontlines. Disaster. The customers didn't understand them; they didn't understand the customers. Most callers just gave up after being told, in so many words, "Nothing's wrong. You're the problem."

      --
      -- Slashdot: When Public Access TV Says "No"
    5. Re:Lot of good from AOL by bobetov · · Score: 1

      This may be true for some companies, but when I was working at a medium-small tech company, it was actually a really good thing. Every developer on a product had to spend some time on the backup line for tech support. This meant in practice 2-3 support calls a week, not too bad time wise. What was amazing was how quickly bugs got caught and fixed. And how focused the company became on the REAL (vs marketing-drivel-inspired) problems our customers were trying to solve.

      It's certainly not a terrific one-size-fits-all solution, but as a way to hook into the actual customer base, it can't be beat.

      --
      Looking for a Rails developer in Chapel Hill?
  68. Salon comments on AOL's Viablity? by Anonymous Coward · · Score: 3, Insightful

    That's Funny, Salon trades at .01 and they are commenting on someone elses viability and business plan.

    Steve Case made a brilliant move with Time Warner. He used his hyper inflated stock value to buy a company with real sustainable assets. Sure they have experianced massive deflation, just like ALL internet related stocks. But they now have enourmous resources and infrastructure to leverage.

    AOL is not for geeks, it's for new users, non-techies and grandma's. And there are a lot of Grandma's out there.

  69. Aol is stuck in a 56k world by linuxrunner · · Score: 2

    Correct me if I'm wrong..
    But AOL is really stuck in 56K while the world of emerging broadband and dsl is here.

    To break the AOL mold, they need to keep the online community... allow you to use whatever browser, and offer broadband speeds for the same price. (or comparable).

    --
    www.slightlycrewed.com - Because aren't we all?
  70. Easy solution by Rader · · Score: 2

    They could simply just start giving away more hours for free.

    Maybe 1,000,000 free hours*!

    * for the first month only...

  71. "Its" is not an exception by Anonymous Coward · · Score: 0

    "Its" as a possessive doesn't take an apostrophe. That's not "sort of an exception," it's not anything weird that you have to specially remember... it's just the ordinary application of the same rule that applies to many other words!

    "Its" as a possessive is a possessive pronoun, like "his", "her", "my", and "your". None of those words have apostrophes in them. We don't say "hi's", "he'r", "m'y", or "you'r" (okay, some people say "you're" when they mean "your", but they're wrong). Apostrophes are used in possessives when we're making a possessive out of a name (proper noun), as in "Joe's Garage", but "it" is not a proper noun. It's a pronoun, and pronouns never take apostrophes when they form possessives.

  72. AOL(tw) lost revenue? by yerricde · · Score: 5, Funny

    I suspet that the number of free hours given out by AOL accounts for millions of dollars each month in 'lost' revenue.

    Does AOL Time Warner "lose" more revenue from free months of AOL service than it loses from piracy of Warner Bros. Pictures, New Line Cinema, and Warner Bros. Records products?

    --
    Will I retire or break 10K?
    1. Re:AOL(tw) lost revenue? by ImaLamer · · Score: 2

      I guess you are attempting a joke, but giving away access costs AOL something.

      Sure, it's only 56K but they are handing out bandwidth.

    2. Re:AOL(tw) lost revenue? by drinkypoo · · Score: 2
      Does AOL Time Warner "lose" more revenue from free months of AOL service than it loses from piracy of Warner Bros. Pictures, New Line Cinema, and Warner Bros. Records products?

      I'll bite.

      Yes, because it actually costs something to support those users.

      You're welcome.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:AOL(tw) lost revenue? by abmurray · · Score: 1
      Does AOL Time Warner "lose" more revenue from free months of AOL service than it loses from piracy of Warner Bros. Pictures, New Line Cinema, and Warner Bros. Records products?

      I'll bite.

      Yes, because it actually costs something to support those users.

      I've worked with people in the past who used the above method as their primary means of internet access...and had done so for years.

      I guess my point is that while the majority of the people who 'pirate'(ugh) films probably wouldn't actually buy the DVD anyways (therefore no revenue is actually lost), the 'free' people on AOL are actually consuming resources that cost you know...money.

      Of course, I could just be repeating the obvious. =]
  73. Yeah.. dying by Anonymous Coward · · Score: 1, Funny

    30 million users strong? It's about as dead as the French language.

    1. Re:Yeah.. dying by Anonymous Coward · · Score: 0

      Now, if we could just get the two to coincide! Wow! Kill two birds with one stone. If we could eliminate the French and AOL at once the world would be a better place!

  74. AOL = America On a Leash by TerraFORM · · Score: 1

    ..your fifteen minutes are up---GOODBYE. Asshats.

  75. overall opinion on AOL by joel_mcl · · Score: 1

    AOL = Great for beginners Aol = Hell for Novices AOL IM = not baaaaaad

  76. Owning the Internet by luzrek · · Score: 1

    I'm pretty sure that all of the ISP's out there own only the metaphorical last mile of the connection. The primary structure of the internet is primarially payed for (and maintained) by _large_ institutions such as universities, government departments, and very large corporations. I don't think that my DSL ISP ran fiber to the next town over. I think that none of the ISPs actually run the fiber that your data goes on from city to city.

    --

    Galium Arsenide is the material of the future, and always will be.

    1. Re:Owning the Internet by Loki_1929 · · Score: 2

      "think that none of the ISPs actually run the fiber that your data goes on from city to city."

      AOL, Comcast, @Home, UUnet, MCI Worldcom, Digex, Qwest... amoung many others that run their own networks from city to city. @Home had a lovely map of the fiber they owned, including OC-3's, OC-12's, etc criss-crossing the country. Anyone got a link to that old picture?

      --
      -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    2. Re:Owning the Internet by TheCrazyFinn · · Score: 1

      Well, UUNet, MCI WorldCom and Digex are all the same company.

      --
      "You've got an invalid haircut" -Warren Zevon - Life'll Kill Ya
  77. Go to Bugzilla to find sites that block Mozilla by yerricde · · Score: 2

    I've never found a site that doesn't work with Mozilla.

    There are hundreds. For a sample, go to http://bugzilla.mozilla.org and type the word deny into the search field.

    --
    Will I retire or break 10K?
  78. Actually, AOL predates the WWW by years by kfg · · Score: 5, Insightful


    http://iml.jou.ufl.edu/projects/Fall2000/McAtee/

    AOL simply finds itself in the position many online services found themselves in with the advent of the WWW, without an actual raison d'etre, and managed, somehow, to reposition themselves as the "hallway" where others failed to do the same.

    So while I believe the author is correct in that they're fighting a battle they will ultimately lose, the premise that they somehow positioned themselves for this is faulty.

    They were originally based on the premise that *ordinary* people would pay for online services, and for a number of years were the *only* such service available to such ordinary people.

    The "Information Superhighway" didn't happen to be built throught their "town," nor was its future existence predictable in the first place. Much as many ghost towns in the midwest were "created" by the particular route the railroad companies happened to pick, such railroad companies not being predictable when the towns were founded a century before on perfectly solid river routes.

    KFG

    1. Re:Actually, AOL predates the WWW by years by Feynman · · Score: 1
      I can vouch for at least one of the items in the timeline:

      November 11, 1994 . . . Prodigy announces plans to provide users with access to the Web.

      In the summer of 1994, I worked briefly as a "customer service rep" for Prodigy--actually a non-sales telemarketer calling new members to welcome them to the service and drive them to content they might enjoy.

      The two NextBigThings that customers occasionally asked about (and which we could say were "coming soon")?

      • The ability to read and compose email offline
      • Access to the web
  79. Buh-bye now.... by Anonymous Coward · · Score: 0

    Good bye and good riddance! Don't let the door hit you in the ass on the way out.

  80. It's not an impossible model... by Reality+Master+101 · · Score: 2

    There is a lot of precedent for people willing to pay for "premium" services. For example, I'm more than willing to pay for my cable TV service, even though I can get "free" TV by putting up an antenna. If AOL can find sources of unique content that make it worth having, then they might have a shot at being the Cable TV of the Internet.

    So far, however, there's not much that I'm aware of that is unique to AOL that is so valuable that it makes me run out and get it.

    --
    Sometimes it's best to just let stupid people be stupid.
  81. Drink coasters? Hey, wait a minute... by mmol_6453 · · Score: 2

    If they stopped sending out AOL CDs (market saturation is pretty high now, not like back in 1997), they'd save a bundle.

    Just a couple of cents-less sense.

    --
    What's this Submit thingy do?
  82. Hrmm... kind of elitist, no? by goldspider · · Score: 2
    "Not really sensical arguments, but when they start giving answers like that it's hard to get through."

    With the exception of #2, those reasons are all very valid ones.

    1. Paying double for broadband simply isn't an option for some people on a budget.

    2. Granted, a bit uninformed...

    3. I have switched e-mail addresses several times in the last year and I couldn't possibly know how many e-mails I have missed due to people still sending to my old accounts.

    4. Like it or not, there are people who aren't comfortable with changing things from "the way it is now".

    You have no grounds accusing people of being nonsensical just because YOU think their concerns are trivial.

    --
    "Ask not what your country can do for you." --John F. Kennedy
    1. Re:Hrmm... kind of elitist, no? by LtOcelot · · Score: 1

      1. Paying double for broadband simply isn't an option for some people on a budget.

      His point #1 was in reference to a standard ISP, not broadband. Monthly charge might be a reason to use dialup, but not to use AOL specifically.

    2. Re:Hrmm... kind of elitist, no? by Danse · · Score: 2

      As someone else pointed out, #1 is perfectly legit since he wasn't talking about broadband vs. AOL, but dialup. #2 you already conceded. #4 isn't really a reason, more of an excuse. As for #3, yeah, that could be a problem for some people, so that's really the only one that I agree with. All in all though, I don't think his post was elitist at all.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    3. Re:Hrmm... kind of elitist, no? by Sabalon · · Score: 2

      1 - true, which is why I also mentioned dialup. However, the people I am thinking of and have had this conversation with are more than capable of affording broadband. I'm not applying these statements to everyone, just the people in my neighboorhood.

      When they bitch about speed, number 1 becomes non-sensical. #3 like you said is a pain in the ass.

    4. Re:Hrmm... kind of elitist, no? by Rakarra · · Score: 1
      #4 isn't really a reason, more of an excuse.

      No, for the average person, #4 is a pretty good reason. Most non-techies don't want to screw around with their computer, they have the reasonable requirement that things "just work." Things just work for them on AOL, and past experience has taught them that a switch like this to something else will result in things "not working," for a very long period of time if they don't have a tech friend to help them out. The average user doesn't see this great golden Internet beyond AOL, and the only benefit they see to switching is an extra few bucks per month. Perhaps they feel the drawbacks outweigh the benefits?

  83. Pot meet Kettle by mkelley · · Score: 1

    Salon is calling AOL a sinking ship? At stock prices below a dime ($.06 actually) they have no room to talk.

    --

    m.kelley
    life is like a freeway, if you don't look you could miss it.
  84. They dont want to change their e-mail address? by Lord+Bitman · · Score: 2

    I dont understand, I see a lot of messages here saying that people dont want to switch from AOL because they dont want to change their e-mail address. If that's the case, maybe AOL is doing something right that we have been overlooking all this time. I can't imagine not changing my E-Mail address regularly enough that it be considered a regular event. does AOL really have spam under that much control?

    --
    -- 'The' Lord and Master Bitman On High, Master Of All
    1. Re:They dont want to change their e-mail address? by mr_teem · · Score: 2, Insightful

      I've had an AOL account for over 9 years. I don't want to change my email address. I'm too far away for DSL. I don't have (or want to pay for) cable. For what I need home access for, AOL is sufficient.*

      Never underestimate the power of inertia. I *like* the fact that I have a few addresses that haven't changed in years and are still useful.

      Over the last year or so, the spam in my AOL mailbox peaked, then has dropped off considerably compared to the trash that increasingly infects my other paid, free and work (#$&%!) accounts. I don't know whether or not they have it "under control" but something is working better. YMMV.

      [* Every now and then I run into people that say that I need to get an account on a real ISP because *their* ISP is so cool and blocks out AOL email to reduce spam. My usual answer, when I'm being polite, is to suggest getting a better ISP.]

      --
      --- "It annoyed me, so I fixed it." -- Tom's First Principle of Engineering
  85. Re:While we all hate AOL --- Real Problem is Price by SacredNaCl · · Score: 2, Insightful

    The real problem with AOL is price. $23.90 for a dialup account. Even if you just wanted access to their content, BYOA is $14.95 a month. Even yearly accounts don't save you much: $239.40.

    Most ISP's yearly plans are under $150. A few ISP's are $9.95 a month for dialup. You might give up the ability to travel with it and always have an access # handy, but it's hard to justify paying 2 1/2 times as much for their content which mainly consist of abusive chatrooms with l3m3rs, being spammed and marketed to constantly, and polls asking about your pets.

    On the positive side: You can travel just about anywhere and still get access. Their falling customer base did finally solve that problem of users getting disconnected repeatedly. ;)

    --
    Freedom is merely privilege extended unless enjoyed by one and all.
  86. AOL will stay around by CreepyNinja · · Score: 3, Insightful
    Because a majority of the population are not computer savvy. It's a sad fact but true. Slashdot readers are not a fair representation of society. For all the insulting of AOL each one of us likes to throw out there, 10 other people think of AOL as the only way to get online.

    And they are happy with that. Computers are not the end all, be all of life that they are to some of the people here. These other people prefer to go out golfing, take the kids to ball games or whatever, then just come home, take 5 minutes to check email, and then turn off the computer. They are the majority of internet users out there, and they are why AOL will likely never fold.

  87. AOL are a bunch of Criminals by LinuxFreakus · · Score: 0

    As far as I'm concerned AOL is nothing but a bunch of criminals. Nothing but shady business deals, cooked books, and corrupt executives.

    I've had the "pleasure" of dealing with them many times over the years in various partnerships, etc with some former clients. Believe me, I've seen what goes on in that company, its enough to make Enron look like a saint.

    The only difference is that somehow AOL managed finagle a deal with Time Warner which made them appear to be a legitimate business.

    Its like the Mafia buying up legitimate companies so they can hide the criminal nature of the organization.

  88. Time Warner gripes about AOL merger by sssmashy · · Score: 5, Interesting

    email sent by Robert Hughes, disgruntled Time art critic, to AOLTimeWarner macher Gerry Levin, quoted by Tina Brown:

    How can I convey to you the disgust which your name awakens in me begins Hughes to LevinThe merger with Warner was a catastrophe. But the hitherto unimagined stupidity, the blind arrogance of your deal with Case simply beggars description. How can you face yourself knowing how much history, value and savings you have thrown away on your mad, ignorant attempt to merge with a wretched dial-up ISP? . . . I dot know what advice you have to offer, but I have some for you. Buy some rope, go out the back, find a tree and hang yourself. If you had any honour you would.

    Seems like some of the Time Warner employees are feeling some strong emotions about their management's attempt to hitch themselves to a sinking ISP...

    1. Re:Time Warner gripes about AOL merger by Anonymous Coward · · Score: 0

      Wait, isn't Robert Hughes that gadfly Australian Art Critic - mr. shock-of-the-new etc. etc. Just keep in mind he is one of the leading world contenders in overstatement and charactor assassination. Loved his "Oz" show on PBS though.

  89. Cable costs more than AOL, and AOL won't forward by yerricde · · Score: 2

    but when asked why they don't get a cable modem ... they start spouting all sorts of reasons such as The cost of an ISP

    Residential cable Internet access typically does cost $40 per month, which is $16 per month more than AOL(tm) dial-up service currently does.

    don't want to loose their e-mail address

    Assuming that by "loose" you mean "lose", that's actually a half-legitimate reason. America Online does not provide free forwarding of e-mail from Canceled accounts; that service costs $12 or so per month for "BYOA" (TCP connection to AOL Content(tm) ).

    --
    Will I retire or break 10K?
  90. Irrational exeuberance by BoomerSooner · · Score: 1

    proves greed isn't always good. (And yes they do feel like idiots!)

  91. Ominous Signs by pjammer · · Score: 4, Funny

    According to this news story about AOL CD collectors(???), unusual AOL CDs are now selling for more $$$ than AOL stock.

    Be afraid.

    1. Re:Ominous Signs by goon+america · · Score: 1

      That's why their stock is tanking! Because they keep sending us all AOL stock in the mail.

  92. At least if you live in a halfway house... by silvaran · · Score: 2

    Someone else is there to trash the AOL CDs you get in the mail.

  93. Oh, come on!!!! by 2names · · Score: 0, Offtopic

    This should be modded up as funny. Come on mods!!

    --
    "I'm just here to regulate funkiness."
  94. I can by Anonymous Coward · · Score: 2, Funny

    No matter how stupid people are, they don't like being called idiots.

    "Only idiots use AOL..."

    "well, i use AOL, and I like it, but johnny says only idiots use it, so I will try something else."

    This isn't everyone, but quite a few people.

    AOL serves a lot of people a very needed service, people that I don't want to have to deal with. I don't have the patience to be a teacher, or a tutor. If people need training wheels to feel comfortable, and I don't have to walk behind them holding them up, then stay on AOL.

    I recommend AOL, Dell, and MS Windows to all the people that ask me to help them with "computers". It isn't that I am arrogant or pretentious. These people, generally my family, don't deserve me yelling at them, because I am frustrated with them not getting something I get intuitivly. I recommend the things I recomend because it saves on everyone's stress levels.

    Support AOL, if for no other reason than my nerves. (And to keep MSN from market dominance)

  95. M$ vs AOL by Anonymous Coward · · Score: 0, Funny

    MS: Get money from every man, woman and child in the world
    AOL: Give every man, woman and child in the world a free 1.44 floppy.

    MS: Control the internet
    AOL: The internet? What's that.

    MS: We own your mail.
    AOL: You've got mail...uh....you had mail.

    MS: Did we finally get rid of all the MSBOB references on the internet?
    AOL: Release AOL V8.

  96. Funny you should mention that... by GMFTatsujin · · Score: 5, Funny

    Back in the days when I was an AOL tech support rep (shudder) we had this call tracking database that prompted up solutions for various problems encountered by the user base. It was some sort of knowledge base brain-sharing thing, forget what it was called, and everyone hated it anyway. We all had the ability to submit new call types and solutions. So on my last day there I entered a few in....

    This is one of them. For all I know it's still there.

    .
    .
    .

    Version: ALL PLATFORMS
    Problem Type: Connection -- Modem Dialing
    Topic: Other
    Symptom: SERVERS DOWN. CALL QUEUE STATUS LIGHT IS SOLID UNWAVERING RED, AS IF 10 MILLION MEMBERS CRIED OUT AT ONCE -- THEN CALLED TECH SUPPORT
    Resolution: ABANDON ALL HOPE, GIVE IN TO DESPAIR
    Solution: "Sorry, server's down, thank you for calling. Can I interest you in $20 worth of free gas?" ...beep... "Sorry, server's down, thank you for calling. Can I interest you in $20 worth of free gas?" ...beep... "Sorry, server's down, thank you for calling. Can I interest you in $20 worth of free gas?" ...beep... "No, you can't have your money back. Can I interest you in $20 worth of free gas?" ... beep... "Sorry, server's down, thank you for calling. Can I interest you in $20 worth of free gas?" ...beep...
    .
    .
    .

    My supervisor got a call from the QA team asking if that was supposed to be a joke or not, if you can believe it.
    GMFTatsujin

    1. Re:Funny you should mention that... by Anonymous Coward · · Score: 0

      I believe the software was called SWIFT RESPONSE, a database full of "ANSWERS"

  97. those CDs can be gold by Faggot · · Score: 2, Interesting

    If you're traveling and need internet access from your motel room, AOL CDs are just the ticket. 1000 free hours for 40 days, no hidden charges, BOOM. You're on the internet in any state in the Union, usually through a local call. Pick up the CDs at any Walmart (read: anywhere in the US) and you're good to go.

    I will be sad to see them go for that reason alone. AOL's helped me out for two summers in a row.

    --

    But what do I know. I'm just looking for anonymous gay sex.

    1. Re:those CDs can be gold by Anonymous Coward · · Score: 0

      Faggot.

  98. AOL is the Internet (but not exclusively) by dananderson · · Score: 1

    Of course AOL is the Internet. So is everything else. The Internet is not centralized, it's a distributed collection of (small i) internet-protocol compatible networks. We (so to speak) are all the Internet.

  99. It's a conspiracy! by Anonvmous+Coward · · Score: 4, Interesting

    Heh. I just read a few of the posts here. Lotsa accusations of AOL tricking people into giving them money etc. Going back over the last few days, lots of people have really interesting (and false) ideas about how large companies get big.

    Let me give you all a piece of economical trivia: Q.) How does a company get big? A.) A lot of customers pay for a service or product it provides.

    It's true for AOL, it's true for Microsoft, it's true for Starbuck's, it's true for Walmart, it's true for Disney, it's true for the RIAA, etc etc etc.

    Have these companies done less than ethical stuff to get that way? Sure. Whatever. At some point, people still had to voluntarily give them money. At that same point, most had to be pleased with the service or product.

    In other words: You cannot build a business solely on thievery and deceit. You cannot just build a monopoly one day. You cannot just build a coffeeshop next to an existing one and turn on a magic mind beam to make customers zomby-walk into your store. There's something enticicing for them.

    AOL's not everybody's favorite ISP. So what? It does it's job. A.) They make it easy for one to get on the net, B.) They offer a price that seems (emphasize SEEMS) reasonable. C.) They don't make the user feel like it's a huge technical challenge to get up and running. There are better deals out that, but that doesn't negate what AOL provides. They didn't get big by playing games with people's credit cards or manipulating minutes or whatever the other overly-creative people have come up with.

    Just chill. A corp can't get big by being 100% bastard, 30% is about as high as you can get away with.

    1. Re:It's a conspiracy! by Anonymous Coward · · Score: 0
    2. Re:It's a conspiracy! by Anonvmous+Coward · · Score: 2

      "100% Bastard [enron.com]"

      And not in business anymore... (effectively)

  100. AOL will improve, but it'll be too late... by 2MuchC0ffeeMan · · Score: 1

    anyone remember the superbowl commercial, 30 second long commercial... the first 25 seconds was a busy signal... i forget the message at the end, but it was something like, hate waiting for busy signals? try isp.

    aol kicked their busy signals, but it took them at least a year.

    with internet knowledge growing, 'yeah my friend got cable and he helped me put my cable modem in' aol may not be able to fix this problem soon enough...

    and as someone else said, banning *.aol.com from servers won't be as useful anymore.

    --
    Runnin' On Empty .... I'm Still Alive
  101. Re: Mozilla in AOL 8.0 by bunratty · · Score: 2
    including Mozilla in 8 isn't gonna help. They don't have the power any more to make a major switch like this.
    They have made the switch in AOL 8.0 for Mac OS X. If there aren't many serious problems, we'll probably see Mozilla in AOL 9.0 for Windows.

    With time, complaints about Mozilla not working will naturally decrease. Web developers are finally realizing that there are other browsers besides IE and Netscape 4. Some of them even realize there are standards they should be following.

    --
    What a fool believes, he sees, no wise man has the power to reason away.
  102. 1045 Hours Free. by Anonymous Coward · · Score: 0

    1045 hours is 43 and a half days. There are 1080 hours in 45 days. To use up your aol free trial you would have to use aol for over 23 hours a day! Most Dial up ISPs would kick you up the ass if you tried to use it for that long!

  103. Would somebody mind explaining to me... by ActiveSX · · Score: 2

    from the bailing-out-the-titanic-with-a-teaspon dept.

    what the hell a teaspon is?

    1. Re:Would somebody mind explaining to me... by OpCode42 · · Score: 1

      Dude, I thought you would have know by now...

      There is no spoon! ;)

    2. Re:Would somebody mind explaining to me... by AndroidCat · · Score: 1
      Typo. It should have been teaspawn -- alien life forms that are trying to take over the Earth.

      They can be detected by their sticky-out pinkies, and a good splash with coffee will kill them. (No decaf, that's part of their plan too.)

      What? Why yes, I would like some dried frog pills. Thank you!

      --
      One line blog. I hear that they're called Twitters now.
    3. Re:Would somebody mind explaining to me... by endoboy · · Score: 1

      teaspoon :: 1/3 Tablespoon :: 1/6 Ounce :: 1/768 Gallon

      or, if you prefer useful units:

      1 teaspoon = 4.929 CC = .004929 liter

  104. Does this mean that September 1993... by BlueUnderwear · · Score: 2

    ... will finally come to an end?

    --
    Say no to software patents.
    1. Re:Does this mean that September 1993... by AndroidCat · · Score: 1
      Not while there's WebTV.

      Imagine, a group that AOL users can look down at! :^)

      --
      One line blog. I hear that they're called Twitters now.
  105. 5000 Hours free !!!!! by rudy_wayne · · Score: 1


    (must be used within 30 days of signing up)

  106. You might hate them, but... by Anonymous Coward · · Score: 2, Informative

    Tech savy people have hated AOL, well, since its inception. However, as some cheer on for the ship to sink, they might want to remember a few of the passengers that are on that ship, such as Netscape and ICQ. You might say, Screw Netscape, we've got Mozilla. However, the Web development community is not going to provide W3C compliant web sites until there is a viable business reason to do so. 35 million AOL users with Netscape browsers is a viable reason. AOL going kaput and MSN picking up all of those users means that the web will never be W3C compliant; it will be IE6 compliant. You can forget ever having a page render correctly in Mozilla. You can forget being able to take advantage of interactive pages. You can forget streaming media on anything but Windows Media Player. I just don't understand our community sometimes. We are incensed by Microsoft products, protocols, and business practices, but we rail against the only viable alternatives (read Netscape and Java). This is why I don't mess with a computer for stress relief anymore; I go fly fishing. ;-)

  107. I don't know by rppp01 · · Score: 3, Insightful

    I moved my girlfriend's parents from AOL to cable internet from COX.

    sheesh, wrong move?

    I can't tell. On the one hand, that puke of an app AOL is gone from the system, and they have a snappy connection.
    On the other hand, I have 2 people who call me when they click the wrong area, and the window goes behind Outlook Express, and they can't find it (yeah, I know, minimized, but they don't know that). Ruined my golf game on Sunday (miniture golf, that is ;-) ).

    On AOL, they knew what they were doing. I thought I was saving headaches when they moved over. I don't know about them, but my headaches have increased.

    AOL is still needed. Painful, but true. AOL is nice for users who still don't know what a power button is. I hope it survives as an 'entrance' to the net, and nothing more.

    --
    They stuck me in an institution, said it was the only solution, to...protect me from the enemy, myself
  108. AOL has a reason by Anonymous Coward · · Score: 2, Insightful

    AOL really does have a purpose. My parents refuse to learn anything about computers. They want to e-mail and browse the web but to quote my father: "I have no intention of typing anything."

    For people like my parents, and countless others who have computer-phobia, AOL will be a nice solution for them. AOL is not a bad company (in fact they contribute quite a bit to open source) and there are people out there who don't care about connection speed or any of that stuff. They simply want to know as little as possible about computers.

    I don't understand why the slashdot crowd has to assume that everybody wants to know what a URL is, or what a bookmark does or even how to use their computer.

    I have seen countless members of my family struggle with the concept of a Window. The fact that AOL alone maximizes its self helps the non-technical in my family. Do you think that everybody who has Windows on a PC knows how to even move or resize a window? Not really.

    AOL does serve a purpose for them and we shouldn't bash them just because they provide a service that seems useless to the technically saavy.

  109. Eh, let it sink... by casmithva · · Score: 2, Interesting
    In the late `80s and early `90s before the Internet was commercialized and the AUPs were tossed out with the weekly trash, services like AOL and CompuServe were actually somewhat useful because they had information that the ARPANEt/NSFnet did not have. For example, in my undergrad days I had to use news archives on AOL and CompuServe to get at newspaper articles that were not yet available in the microfiche archives in the college or public libraries or online anywhere on the Internet. But now that the Internet has been opened to commercial traffic for ten years, what exactly does AOL offer that the Internet doesn't offer? Aside from a fairly large tech support department (can't comment on its usefulness) and national dialup, I can't honestly say what they offer. They're nothing more now than a national ISP and Internet portal -- something any other ISP could accomplish, too, but without the gargantuan, annoying custom software, if they simply tried. AOL's TV ads always talk about how easy their service is to use, and, oh, gee, look at how pretty the screens are! Yeah, whatever. I've taught some of the most computer illiterate people to use Netscape for web browsing and email, and they all caught on very quickly and never had any trouble. And as for those AOL screens, I swear the stuff they show on TV is not only so Fisher-Pricey, but is usually more cluttered than any website I've ever seen.

    So unless AOL can find a way to distinguish itself from other ISPs, like it used to be, then I say let it sink. (Innovation -- what a concept!) Somewhat less spam, fewer annoying people online.

  110. the sinking ship that is slashdot... by Anonymous Coward · · Score: 0

    what about the sinking ship that is SLASHDOT???? when is there gonna be a story on how much slashdot has been sucking lately? any predictions as to how much longer it will survive?

    1. Re:the sinking ship that is slashdot... by macdaddy357 · · Score: 2

      Slashdot isn't being bankrupted by greedy executives who want Jaguars, Mansions , and Cocaine. AOL is. You aren't even comparing apples to oranges, but apples to rocks.

      --
      How ya like dat?
  111. but the stock got upgraded today.... by deanj · · Score: 1

    The stock got upgraded. For all the people that are on the net, and those that are on the net now because of AOL in the beginning, there are still a LOT of people that aren't there.

    It's really hard to kill a company that's not involved with massive fraud. Just look at SGI. It's been in the dumps for years, but continues on.

    AOL will be around for a loooong time.

  112. Why AOL will always be popular by Anonymous Coward · · Score: 0

    Chat rooms. Besides becoming a technical wizard (to an AOLer) and using IRC, where else can people chat with groups of other people online?

    We are social creatures, after all.

  113. Why AOL's death would be bad by bozoman42 · · Score: 2, Informative

    Mozilla: AFAICT at least half of the development costs for Mozilla come from AOL still.

    Winamp: They also own Nullsoft and allow them to put out a pretty good product ad-free for free.

    It should also be noted that AOL uses OpenSSH internally and open sourced (a version of) their web server.

    Sure, if they all had the rug pulled out from under them they'd probably limp along and find a new home, but that kind of disruption can't help rate of progress and all. And who likes "subscription models" that a lot of places seem to be resorting to?

    Sure their marketing and their Windows IP stacks and their war against open Oscar and so on are pretty evil, but there's a lot of "good" in there, too.

    (FWIW-I've never subscribed to AOL, but I've worked at companies contracted by AOL.)

  114. Microsoft would lose a nemesis by gosand · · Score: 2
    If AOL tanks, it would be quite a bad thing, IMO, for several reasons:

    More clueless users on my ISP (and yours)

    Microsoft loses an "opponent" who has the backing to take them on when it comes to some issues

    More clueless users on MSN

    No matter what you say about AOLs clients, we have all know about "you've got mail", AIM, etc. Imagine if they go under and a large percentage of those customers go to MSN. While I don't particularly like AOL/Time Warner, they are almost a necessary evil to keep other evils in check.

    --

    My beliefs do not require that you agree with them.

  115. Just check your web server logs... by Zeekamotay · · Score: 5, Interesting

    I run about 1000 websites. Analyzing the logs for all sites combined over the past few years, the drop in AOL activity is pretty staggering. AOL alone used to account for 25% of all our traffic. As of today, it's down to about 8%.

    Jan 1 2000: 24.97%
    Jan 1 2001: 17.08%
    Jan 2002: 12.32%
    Feb 2002: 11.89%
    Mar 2002: 11.41%
    Apr 2002: 11.42%
    May 2002: 11.26%
    Jun 2002: 10.36%
    Jul 2002: 8.22%
    Aug 2002: 10.16%
    Sep 2002: 9.97%
    Oct 14 2002: 8.12%

    AOL is still holding the #1 slot, but not by much. In January of this year, it had a 6% advantage over the #2 spot, now held by attbi.com. Now, that margin is down to about 2.5%.

    1. Re:Just check your web server logs... by AndroidCat · · Score: 4, Interesting

      Interesting. Is it possible that with AOL's partnerships with ISPs that provide dial-up ports, the accesses don't don't show up as AOL IPs even though it's an AOL user?

      --
      One line blog. I hear that they're called Twitters now.
    2. Re:Just check your web server logs... by goon+america · · Score: 1
      What about AOL's caching? AOL keeps gigantic proxy caches, so access from AOL users will always be severely undercounted unless you send several kinds of no-cache headers.

      It's all suprisingly well documented by AOL here.

    3. Re:Just check your web server logs... by Zeekamotay · · Score: 1

      > Unless you send several kinds of no-cache headers

      We do, but that's not a factor. Caching is irrelevant if the cache hit percentage stays the same.

      We may not be counting every single hit, but the way we counted in 2000 is the same way we count today. So we're still comparing apples to apples, regardless of any caching.

      Unless AOL has amazingly improved their caching technique in the past two years, the overall number of hits that end up on my servers has significantly dropped. I don't think you can argue that a 17% drop in hits can be attributed to an increase in cache hit percentage.

    4. Re:Just check your web server logs... by brain159 · · Score: 2

      I wouldn't think so - I'm an AOL UK user (see an earlier comment about the horrors of AOL being the only telco-independant unmetered service) and I still "pop up" in AOL's main hostname range and geographic traceroutes think I'm in VA.

    5. Re:Just check your web server logs... by Zeekamotay · · Score: 1

      I don't think so... I just scanned the logs for the past two weeks, searching for lines where the user agent contained "aol" but the remote hostname didn't. In about 7 million lines, I found only 920 matches. 752 of those were from marketscore.com, I would guess as a result of their proxy caching service: http://www.marketscore.com/e/surffaster.asp. Heh, like that will have any effect on AOL users. So, that leaves 168 hits, which is certainly not enough to offset the immense 17% drop in traffic.

    6. Re:Just check your web server logs... by AndroidCat · · Score: 2
      Okay, so much for that theory! *Toss*!

      Maybe AOL users are becoming more sophisticated in their net use and surfing less, and ... *Toss*! :^)

      --
      One line blog. I hear that they're called Twitters now.
    7. Re:Just check your web server logs... by Evro · · Score: 1

      Without the actual numbers behind those percentages, the data are basically useless. Maybe on Jan 1 2000 you had 10,000 hits, 2497 of which were AOL, but on Oct 14 2002 you have 1,000,000,000 hits, of which 81,200,000 were AOL. The second does not make AOL a failure any more than the first makes it a success.

      Also, these numbers are basically meaningless since the Internet's landscape has changed so dramatically since then -- the rise of Overture/Goto.com as one of the most successful search engines allows site owners to have a lot more control over the traffic that gets directed to them. I.e. just because fewer AOL users are going to YOUR site doesn't mean there are fewer AOL users. And unless those 1000 sites you run are among the 250 or so top portals, your traffic is probably not reflective of the internet as a whole.

      --
      rooooar
  116. Uneasy about AOL for a long time by iSwitched · · Score: 1

    AOL was my very first Internet provider. I outgrew them pretty quick and now I can't say I'm not a little happy that the outlook is poor for them. Since the Time Warner merger I've been more worried about that media conglomerate than Microsoft.

    I suggest that a single corporation controlling what format your word-processing documents are in, or how you browse the files on your hard disk is at least marginally less dangerous than one which controls virtually every media entry point into your home! A huge number of American homes get almost every piece of information the average user knows how to retrieve via some channel touched by the AOL/Time Warner machine... scary...

    I would be happy to such a consolidation of media power go away, if that actually happens.

    --
    "That naive cube! How long must I suffer this!" --Sheldon J. Plankton
    1. Re:Uneasy about AOL for a long time by Anonymous Coward · · Score: 0

      You're that MS Marketing wench aren't you?

  117. Perception ... by ultraslide · · Score: 1

    One thing I have noticed is that alot of people still equate AOL with the internet. I am constantly amazed by the number of "moms and pops" who think that AOL *IS* the internet.

    Slowly that perception is changing, and with it AOLs brand recognition and value goes down the toilet.

    the 'slide

    --
    "Corporate rock still sucks. What are you gonna do about it?"
  118. Re:While we all hate AOL -- There is Internet! by billsf · · Score: 1

    Never get this marketing non-sence. If you are on the road you should simply use Internet and ssh into your UNIX server. Allways works for me and I go to alot of different countries. (Why lug a laptop for that matter.) People don't know the Internet and it may never happen.

    Hotmail -- Way too slow.
    AOL -- Finally to hell!

  119. There is definitely demand for a provider... by f97tosc · · Score: 2

    ...that has a simple solution for Internet, email, instant messaging, some telephone support and, no not much more actually.

    AOL provides these things but why is it so much bigger than the competition? Certainly the brand is important but what more is there to it? I am surprised that these bundles have not commodotized already.

    Tor

  120. So that explains it by AndroidCat · · Score: 2

    I was wondering why I got Yet Another AOL Coaster in the mail last week for "AOL Titanium Improved Version 7.0" with three months free. My bank (RBC) sold them my address -- some of their advertising is inside.

    --
    One line blog. I hear that they're called Twitters now.
  121. More it's by Anonymous Coward · · Score: 0

    > version 8.0 of it's software

    Slashdot, where illiteracy is valued above and beyond anything else.

  122. No one seems to have pointed out by pupdog311 · · Score: 1

    that Salon sprang from the loins of M$, who might have the most to gain from this... Plus, that whole 'butterfly in the wind' thing is awfully evocative of M$'s crazy lil butterfly logo for MSN and all that crap...

    1. Re:No one seems to have pointed out by Luminous · · Score: 2

      You mean Slate, not Salon.

      --
      This is not the way to build a lasting empire.
  123. What is AOL by Vlijmen+Fileer · · Score: 1

    Can somebody, please, /finally/ explain to me what AOL is, before it is gone? I've seen an enormous number of posts on this "AOL" thing over time on Slashdot, but I still have no clue as to what it is. Is it perhaps one of those America-only things? It is not only Americans whoe read and post on Slashdot, you know...

    1. Re:What is AOL by dmnic · · Score: 1

      AOL = America On Line...their just a US ISP, known for their annoying "you have mail" commercials and that everyone receives several of their install cds a month in the postal-mail

  124. Perhaps if they cater to BOTH customers by nurb432 · · Score: 2, Interesting

    Give the newbies the pretty hand-held interface..

    Give the rest of us a national inexpensive connection... Both analog modem and broadband..

    Might keep them alive.. and flourishing even..

    They have the resources to become a 'real' isp..

    --
    ---- Booth was a patriot ----
  125. Haven't we heard enough "anti-AOL" propaganda? by saskboy · · Score: 0, Troll

    No? I didn't think so either.

    AOLiens suck. There are a few people using AOL who are nice, but mostly they are people that drive the SUVs of the Internet. Over-hyped, wasting of resources, and likely to tip over if it is used for what it claims to do.

    Jokeaday.com has been showing the true nature of the AOLien for many years now. I have encountered AOLiens both in person, and on the Interent, and I can tell you that what they seem to be in real life is in no way a reflection of the mosters they transform into on the "Internet".

    If AOL dies a horrible corporate death, then I can only imagine what chaos it could cause. All the biggest freaks of the "Internet" will scatter, and we will not be able to discern an AOLien by a quick glance at email extensions, or the URL of a webpage. We must save AOL, even though we may be better off without it!

    --
    Saskboy's blog is good. 9 out of 10 dentists agree.
    1. Re:Haven't we heard enough "anti-AOL" propaganda? by Anonymous Coward · · Score: 0

      So, a moderator figures that instead of replying with counter evidence, they will push a button and hope the evidence goes away?

      Try standing up for yourself AOLien.

  126. Capitialize on your Strengths by ispel · · Score: 2, Insightful
    Netscape/Timewarner/AOL really needs to market their strengths, and they have quite a few. Here are some ideas to turn around AOL:
    1. Market Single Sign-On. AOL has an amazing (the largest) subscriber base, from AOL to AIM to ICQ to Netscape. Banner should ads *everywhere*, and make a decent developer site w/sample code and sell subscriptions like mad. There should be dummy simple easy to install SDKs for ActiveX, DotNet, Linux et al and preferably make the source available (for the press).
    2. Figure out how to make money with Netscape (good luck). Seriously, AOL should market it as a client development platform. XUL can make some pretty amazing client-side apps and there should be sample code galore (on that developer's site) on how easy it is to make full fledged applications from HTML && Javascript. Make an extremely light XUL runtime that can be installed quickly and independently of Mozilla.
    3. Give people a reason to subscribe to AOL. Ad-based services should start at $11/month, Ad-free service should be available for people at $25 or whatever. AOL should eat it if they have to.
    4. Whatever AOL does, it should not restrict new AIM subscriptions or current service; as it is, its an excellent marketing and growth opportunity. (see single-signon)
    5. Remove the general webbrowser from the AOL client software. All general webbrowsing should be done using the client's preferred web browser. Reserve the AOL client for exclusive AOL/TW content, messaging and email.
    6. Give users a reason to want that AOL client. Make it lean, extremely fast and/or make the source available. Keep the current client proprietary for people who subscribe to the ad-based service.
    7. Make a very expensive (hundreds / thousands of dollars) user-friendly encoder and media server for NSV. NSV is a (almost) patent-issue free streaming file format. Make NSV use OGG instead of MP3, btw to avoid patent issues.
    8. Announce a big partnership w/Sun or IBM dealing w/something marketable.
  127. If...?? by skinfitz · · Score: 1

    If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.

    What do you mean " if "?

  128. Re:While we all hate AOL -- There is Internet! by Anonymous Coward · · Score: 0

    ...What?

    *Goes off and tries to use Internet in his neighborhood*

  129. AOL MAIL by Anonymous Coward · · Score: 3, Informative

    Amazingly, nobody has considered the one reasonably positive aspect of AOL... its MAIL.

    "he's off 'is rocker" I can hear as you are now pressing the "reply button" ready to flame me for such treasonous talk. However, I would ask you this:

    for $23.95 a month, does ANY other ISP offer you 500+ mails, each with a 16MB attachment?

    "what do you need that malarkey for" you may ask. Among the obvious statement of "thats how Email service SHOULD BE", there is another reason.

    I make freelance 3D Animations for clients. These files are often huge. Often the clients are computer-unsavvy. Setting up an FTP site is impossible for them - it's all I can do to get them to understand how to decompress a RAR/ACE file... or I will simply send them 16Mb edited versions of the videos I make.

    I cannot afford some special business Email from AT&T or Verizon... especially when AOL's is $23.95 a month. Webbased harddrives are too slow, and depend on a broadband connection - many of my clients are still on 56K modems. But, they all have AOL.

    There is a lot to hate about AOL, to be sure. But they STILL have some wonderful services for the money.... I can't understand why they don't play up their email service, though.

  130. One potential snag by sootman · · Score: 2
    To reduce [spam], "the mail client now looks at your address book to see if you know the person mailing you, and it displays a different icon if you know the person," Kaufeld says. "When you send an e-mail, it automatically adds that person to your known-person list, and they've added a sorting tool to quickly show you e-mail from only people you know."

    That'll work great, until newbies start replying to every piece of spam they get asking to be removed from the list. "Oh, look, it's my good friend at IGN again!"

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  131. YRU Anti-AOL by gtar · · Score: 4, Insightful

    AOL... No other ISP has created such a community of people, though it is being emulated in variations with success. And thank God the user community are not all computer geeks (like me) but actually use it to talk to each other about just about anything. No need to be smart about computers. I've seen families use it to stay in touch across the country, friends having a good time in chat rooms. They use it for what it was built for. Face it...AOL isn't only about the corporation... it's about the people who use it. If people pay extra for it, it's because they like the ammenities, the familiarity, the ease of use, and the fact that they find people online that they can actually relate to. Maybe you're just making things easy on yourself by stereotyping thousands of people. If you'd like to see AOL go out of business, tell that to the people who keep it running, the techs who put in the man hours to keep the servers running, the tech support people on the phones everyday, the programmers, the administrators, and the marketing people. Would you like to smile in glee to their face when they discover they've lost their jobs? Would that really make you happy? Bottom line - AOL, Inc. is a business entity but the people who run it are real and want it to be successful based on good merit. And the people who use it could care less if you don't like it because they find in it what they like. If you don't like it, move on. If enough people feel the same way, AOL will get the message and adjust to get people back...by trying to make it better. And it will always be your choice to take it or leave it. Criticism is good if you're trying to build something better. But if all you're trying to do is tear it down, I'd call that envy.

    --
    gtar "When you know, wait awhile. It will pass."
    1. Re:YRU Anti-AOL by 3Bees · · Score: 1

      I began to dislike AOL (hate is too strong a word) when they first started to let their customers on the Internet. Newsgroups that I frequented started to see messages like the following, and I more or less quote:

      HEY GUYS!! I THINK A BOARD ABOUT SCIENCE FICTION IS COOL!! HAS ANYBODY HEARD OF ROBERT HEINLEIN?? HE IS MY FAVORITE! HA-HA! SEE YOU!

      By no means a terrible crime, but after waiting 45+ minutes for my newsfeed to download, and finding many of such messages...well...you can understand why @aol became synonomous with stupid.

      --
      "I think we should tax people who stand in water! " - Mr. Gumby
  132. Yeah Daddy, More Fwee Frisbee by Tablizer · · Score: 2

    My toddler has gotten so used to an endless supply of "AOL Frisbees" that I am afraid he will start to think that all CD's are for air-based recreation.

    "You've got frisbee"

    The most annoying part is that they don't even fly that well. They need curved edges, which take too long to shape right on a hot dashboard. I am experimenting with magnifying glass-based heat-shaping. But, the fumes are noxious. Plus, I can only try it when the kids are asleep.

    1. Re:Yeah Daddy, More Fwee Frisbee by Anonymous Coward · · Score: 0

      I found yet another use. I hang them up in my cherry trees to scare away the birds. It's about as effective as any other reflective object and cheaper than putting a huge net over the trees.

      A new grocery store in my area sends me enough free frisbees as it is (4/yr).

    2. Re:Yeah Daddy, More Fwee Frisbee by Tablizer · · Score: 1

      I was at a computer store the other day, and a sales lady was walking around trying to get people to try AOL.

      I think the Johavas Witness and AOL should merge. That way they could spam you with disks and religion at the same time.

  133. what happens to AIM? by ethanms · · Score: 1

    What happens to AIM if/when AOL dies?

    MSN service seems too flaky, it always seems to go be going down for "5 minutes" or "maintanance"... I've been signed on to AIM for weeks at a time without dropping.

    1. Re:what happens to AIM? by dknj · · Score: 1

      OpenAIM will come to light (libfaim has some support to do server-type stuff :)

      -dk

  134. Don't worry... by pcs305 · · Score: 1

    MSN will fill the void when AOL goes.
    And we all WANT that to happen..

  135. Re:Cable costs more than AOL, and AOL won't forwar by Marc2k · · Score: 1

    Don't forget, a lot of AOL users (and dialup users in general) have a second phone line already just for internet access. Dropping the second phone line in favor of getting cable would on average decrease their phone bill by $15-20 per month. For most folks , this actually pushes the cost of AOL just a tiny bit above cable.

    --
    --- What
  136. I thought we were pro-AOL by Anonymous Coward · · Score: 0

    since they are going to use mozilla? fuck you hippies.

  137. AOL = Overly-Golrified-BBS by flogger · · Score: 2

    That is basically why I signed onto AOL in '92. I was doing BBS stuff for music discussions and playing games like Trade Wars (Shameless plug for a Trade-Wars-Like game). I had the internet through the university. (Getting PPP to work with windows 3.1 was interesting)

    Anyway, AOL, for me, was a BIGGER BBS. I could communicate with the whole country, not just my local community. The internet was something different. The internet was using Gopher to find info from another university for a paper I was writing.

    After I got my first 200$ AOL bill for playing Neverwinter nights non-stop, (No, I didn't die.) I then discovered KALI, and I could play over the internet.

    Now, it seems, (I haven't had AOL since 93-so I could be wrong.) AOL is just an over-glorigfied BBS that also has (ping-poor) internet access also.

    --
    ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
    "First things first -- but not necessarily in that order"
    -- The Doctor, "Doctor
  138. Re:Sad news ... Stephen King dead at 55 by Anonymous Coward · · Score: 0

    oh lord, what a horrible way to go....... my thoughts and prayers are w/ the family

  139. Kimball misses the mark... by Anonymous Coward · · Score: 1, Insightful

    From the article:
    "I get this question a lot," Kimball, the marketing vice president, says of the theory that people can become too sophisticated for AOL. "This is how I respond: I start off with my daughter who is 7. Will she come to me when she's 12 and say, 'I've grown up steeped in technology, so what I really need you to do is go build me a way to read my mail that is really complicated'? We think that simplicity or ease of use doesn't map to experience."

    Wow, talk about missing the point.
    There are other ways to get mail that are uncomplicated -- basically under the sole assumption that you have a working net connection and a web browser. Frankly, I don't see AOL winning the battle of "Easy to use E-mail for the masses" against companies like Yahoo!. AOL has gotten where it is by making the phone wires work; they have no analogous raison d'etre in a broad band world. They had parleyed their modem pools into the "killer app" of the early internet... a big active commons. They have let the commons slip away.

    Time-Warner is dead (been consumed by AOL),
    long live Time-Warner.

  140. Circling the drain by macdaddy357 · · Score: 2

    Did anyone else notice that the swirl in AOL's logo looks like water circling a drain? An appropriate symbol for a company that is circling the drain!

    --
    How ya like dat?
  141. Why AOL sucks so badly, IMHO. by TheHawke · · Score: 1

    One of the big reasons why their interface sucks is that marketing got their claws in it and tore it up badly. Plus marketing screwed up so frelling badly when they made that big ad campaign back in the mid-90s without consulting R&D to see if they would have any problems with a large influx of subscriptions.
    This is some of the reasons why I dislike marketing so much is they think they run the business.. Nope they dont.. They bring in the customers, BUT they need a working product or system first..
    DONT oversell, or try to sell something that aint tangable or is not working, dammot! THIS is what pisses customers off so much and makes them cynical toward businesses like AOHell.

    Plus dont piss off your most vital asset, volunteers. They were the heart of AOHell back in the early days of the operation. I guess the suits looked at the papers and reports instead of actually going into the chat rooms and seeing for themselves (which would not surprise me).
    Plus their employeee relations with their customer support team. ( www.observers.net enuf said) There are horror stories rolling out of that department that SICKEN me for gods sake! I've made it a policy to ask employees of a company if they like working for that company in general before I purchase anything from that business to see if I want to sink my money into a business that takes pride in its people, or takes pride in "revolving doors" and high turnovers due to poor morale or other issues.
    You take care of your people, keep marketing on a short leash, and make dammed sure that your customers are happy, no matter what it takes, you'll do fine.

    --
    First rule of holes; When in one, stop digging.
  142. Before anyone else says it... by mmol_6453 · · Score: 2

    Yes, I just posted my FTP password.

    Since I couldn't delete the /. comment, I deleted the account. I also changed my /. password, which was the same.

    Right now, I'm kinda feeling giddy for having avoided massive problems. (You know, that feeling after a close brush with death.. :)

    --
    What's this Submit thingy do?
    1. Re:Before anyone else says it... by Anonymous Coward · · Score: 0

      that was the dumbest shit ever. that invalidates any point you might have made and any future points.

    2. Re:Before anyone else says it... by Anonymous Coward · · Score: 0

      It was an accident, troll.

  143. Two AOL users walk into a bar... by Rogerborg · · Score: 3, Funny

    ... the Mom and Pop ISP user ducks under it.

    --
    If you were blocking sigs, you wouldn't have to read this.
  144. AOL Had a Purpose and it succeeded by kenp2002 · · Score: 2, Insightful

    AOL was ment to get get non-tech savvy people on the internet. It was very successful in doing that, good or bad it gave people that barely knew how to double click a chance to get on the Internet. Kudos to AOL for giving the Internet an easier to use interface. But now that people are getting more and more tech savvy AOL is moving into antiquity. I personally do not like AOL but AOL gave the 60 year old grandparent the ability to send email and 'surf' the web by providing a single starting point. AOL was a big help in fueling the internet and should be recognized for its pros. It's kind of like when people die, dead and dying people always seem to be recognized a little bit more positivly then they were in life. The jerk that owed you $30 in life becomes, magically, an OK guy at the funeral. Go fig. My $21.54 cents.

    Doh! Flashbacks to my BBS days where we had DOORS to the internet. Ack! Lynx go away! Lynx go away! Ahhh I have to flush my eyes!!!

    --
    -=[ Who Is John Galt? ]=-
  145. Hey, I think I know her! by ThinkingGuy · · Score: 1

    Is she the one who returned her DVD player because she "didn't like those black bars at the top and bottom of the screen?"

  146. AOL's Savior? HBO by CerebusUS · · Score: 3, Interesting

    Time Warner could save AOL in a heartbeat if they started really thinking about the products they could bring together.

    The merger was touted as the beginning of that great "convergence" thing VC's were all abuzz about in the mid 90's

    You want convergence? Offer AOL broadband subscribers the ability to stream Sopranos episodes on demand. Sex and the City episodes. Mind of the Married Man.

    think about it, they own the client and the transmission technology... it'd be (almost) hack-proof digital distribution.

    1. Re:AOL's Savior? HBO by Anonymous Coward · · Score: 0

      Time Warner cable just rolled this out in my area. HBO 'On Demand' along with their pay per view On Demand service. Lets you pause, rewind, etc. I believe the HBO (Showtime, etc.) is an additional monthly fee on top of your regular HBO subscription.

    2. Re:AOL's Savior? HBO by prator · · Score: 1

      I think this is a great idea. I currently use a Tivo , and I love it. However, if Time Warner's "on-demand" service ever got expanded to offer more shows, I think it would seriously cut into Tivo's profits.

      Of course, I guess that AOL would be cutting into Time Warner's cable money by offering shows over AOL

      -prator

  147. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  148. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  149. Will people "graduate" from AOL? by Cryptnotic · · Score: 3, Funny

    Not if they like the idea of meeting teenagers online for sex. If that's their game, then AOL is the place to be.

    --
    My other first post is car post.
  150. Re:Ironic, like rain on your wedding day by MagnaMark · · Score: 1

    And to add to the failing frenzy, AOL has two failing stars to host the AOL 8.0 Release Party:

    "...AOL 8.0's launch -- it will be unveiled at Lincoln Center's Avery Fisher Hall, at a "star-studded" bash hosted by Dana Carvey and featuring Alanis Morissette..."

    Maybe they could use Glitter as the official movie of AOL 8.0.

  151. AOL: A Chameleon by llywrch · · Score: 2

    > I thought AOL was based on the idea of a super-BBS that people could use, in the days of Prodigy and Compuserve,
    > well before the Internet was remotely available to Joe 486.

    AOL has been many things thru its existence. At one point, it was a Commodore 64 network, & for many years had the largest collection of software for that platform. Until one day (IIRC, in 1995) the PHB decided to remove this resource. And without any warning, it gone in the time it took to reformat a hard drive. Now about the only trace it has of its history with the Commodore is the name of a few forums -- IF the ``Quantum" discussion areas are still in existence.

    In my experience, this is typically how AOL has functioned: management would make all kinds of promises to its customers, then without warning renege on these promises -- obviously because of the extra money breaking these promises would make. Steve Case swore again & again in 1993-6 that AOL would never have advertisements, that he prised the community feeling of AOL; sometime after I finally cancelled my AOL account in 1997, AOL started shoving ads onto its customers.

    Internet connectivity for AOL at the beginning was an afterthought, an add-on that allowed new customers to keep relationships created on other online services (the Internet in 1992 wasn't even a buzz-word); now it's AOL's chief selling point. AOL once boasted about its member community; now it's the equivalent of a combined strip amll & red light district. In 1992, AOL had a network-based GUI that was truly better than anything short of a high-end workstation running X -- yet ran quite nicely on a 2400 baud connection; from what I hear, it's old, marred by uncontrollable commercial pop-ups & bogged down even on 56K dial-up connections.

    And until recently, AOL has shown an uncanny ability at killing every technology it acquired: Navistar (a company that wrote its own competitor to Mosaic) & GNN (O'Reilly's own attempt to create a commercial web site) both were bought, operated fitfully for a year or two, then quietly euthenised, & now are barely a footnote in computer history. AOL has teated Mozilla, winamp, the AOL web server (used as part of OpenACS) far better.

    It's possible that AOL could be saved, & be made a company that delivered true value to its obviously non-technical customer base; but I doubt its current management has a clue of how to accomplish this.

    Geoff

    --
    I think I see a trend here. Maybe for them it really would be easier to muzzle the entire internet than to produce p
  152. HOW TO SAVE AOL: I'm going to say it again.... by aengblom · · Score: 5, Insightful
    AOL's roots are in providing "computer network services" to the masses: Simplifying internet services. AOL is still the great at this. However, AOL is massivley deluding itself as to where it should put its effort. How? The early 1990s "online" user is really different from the current "online" user.

    AOL is sinking because it's focus is still getting "technophobe grandma" online. That's messed up. (Hell I'm sure it's still the leader there, but grandma is either online or doesn't care at this point).

    AOL should focus on providing all the services WE AS GEEKS take for ganted.

    • Want 3 computers on your broadband? No problem. We'll HELP.
    • Want power yet easy to use mail support? Done
    • Want to backup to an online storage facility. Click here
    • Want to run a website. Buy a domain. Tie your domain to your aol mail. We're at your service. Click for new services.
    • Everything in .Mac
    • Continue to ad service and build the values (services prodvide) in AOL. Make
    • Run a micro-payment system. Want ads off slashdot? Don't pay slashdot 25 cents. Add 25 cents to your AOL bill. AOL pays slashdot it's monthly earnings from all of its users.
    • Provide premium content. Maybe salon. Maybe ... (ok we know what i'm thinking and it's the real way to save AOL ;-) )


    AOL will work it's ass off to be a broadband provider, but that isn't it's true strength anyway. (It makes things easier for AOL though). AOL is about "value added" and it has to add value for me to pay the "bring your own service" plan.

    That's the only way it will survive.

    --


    So close and yet so far from the world's perfect ID number
  153. I don't want to loose my email by Anonymous Coward · · Score: 0

    cause once it's loose, it
    will get itself into trouble.

    are you new to the english language?

  154. rumors of death greatly exaggerated by phriedom · · Score: 4, Insightful

    Yeah, I see the stock price, and I'm glad that I'm not an owner. If I had owned some Time/Warner I would be irate. I'm not an AOL customer either.

    But they added another MILLION subscribers in the last 9 months. And they project $850 MILLION dollars in positive cash flow in 2003. They have a broadband problem, and it will probably cut into their margins. But they can solve that problem and may retain and continue to add to their customer base. That is a long ways from "You've got bankruptcy!"

    --
    Don't moderate flamebait as Troll. Know the difference or you will be Meta-moderated.
  155. re: aol customer support joke by Anonymous Coward · · Score: 0

    My supervisor got a call from the QA team asking if that was supposed to be a joke or not, if you can believe it.

    Well, the part that probably confused them is that it's not funny or even clever.

  156. Go back to Snail Mail... Goodbye... by Hyped01 · · Score: 1
    One big problem if AOL goes under is lots less people (clueless or otherwise) online... means less people to support keeping the Internet infrastructure "working"

    And that all might be a moot point soon anyway thanks to WorldCom after all AOL really doesnt have dialup numbers. UUNet owns those numbers, as well as MSN, WebTV, UUNet and a few dozen no-name Internet companies use those numbers and resell access to the Internet through UUNet.

    Thus this may be the biggest problem with WorldCom going under - they may take the supposedly largest chunk of the Internet population with them when those people lose access...

    MSN, WebTV, AOL... many smaller ISPs... supposedly accounting for 60%+

    Looks like the Internet collaspe has begun with a boom that'll be far larger than it's dotcom boom!

    - Rob

    --

    WebMaster:
    BinFeeds
    XXX Thumbnailed Image Newsgroups but

  157. I hope AOL Stays in business... by PHAEDRU5 · · Score: 5, Funny

    I haven't finished tiling my office with AOL CDs.

    --
    668: Neighbour of the Beast
  158. Re:AOL always had the easiest access... by Anonymous Coward · · Score: 0

    I remember the days when AOL distributed their software on one (1) 3.5-inch floppy diskette. Now that was convenience if you wanted to put the diskette in your shirt pocket on the way out the door.

  159. Re:While we all hate AOL --- Real Problem is Price by micromoog · · Score: 5, Funny
    ...mainly consist of abusive chatrooms with l3m3rs...

    I'd like to chat with some lemurs.

  160. Spinning Dross into Gold... by endoboy · · Score: 2, Interesting

    Whatever else one may think of AOL (don't get me started...), it's one of the great business stories of our time...

    More or less at the peak of the bubble, the folks at AOL managed to merge a company of highly dubious quality into a media empire that was chock full of real assets. They took a mountain of funny money and converted it into a somewhat smaller but still substantial pile of real green.

    On the other hand, TW spent billions for a giant pile of crap--the shareholders of the old TimeWarner should band togethor to hunt down and publicly humiliate the TW execs that allowed this to happen....

  161. How many is a lot? by brokeninside · · Score: 1
    Don't forget, a lot of AOL users (and dialup users in general) have a second phone line already just for internet access.
    I imagine that the set of dial-up users with a second line for internet connectivity is a relatively small (perhaps insignificant) portion of the set of all dial-up internet users. This is especially the case when phone companies offer services such as voice mail and instant messages. For example, the local telco where I live offers a service where when a phone call comes in while the user is connected to the internet, a window pops up to inform the user that a call has come in. The user then has the option to click a button, and answer the phone, talk for as long as he or she pleases, hang up and resume surfing without needing to drop off and reconnect to the ISP.

    Given a world of pagers, wireless phones, internet access at public libraries, etc., I think that relatively few people have the need (or even desire) for a second phone line for internet connectivity.

  162. There is a niche for AOL by mfterman · · Score: 4, Insightful

    Or for something else. There are a lot of subscription services on the Internet for various things. Various premimum and subscription-only services.

    Something that AOL could do would be to cut deals with a lot of these providers, to get a discounted rate with these providers. And yes, a lot of these premium services would be very likely to be willing to give a discount in return for the number of potential subscribers AOL could toss in their direction.

    From the customer end, AOL gives discounted rates for various premimum services or even effectively free under the base rate. And they give centralized billing as well for all these subscription services. Just go to a single area and checkmark off what you want and don't want.

    AOL could even offer caching for these services as well, which also benefits both from the provider and and from the customer end. That's probably how they could negotiate a reduced rate "Give us the content at a lower fee and we'll be eating the bandwidth costs on our end". And the AOL customers are pulling this stuff off of AOL servers then.

    Yes, the Internet is all about eliminating the middlemen, but the fact is that middlemen have their uses. Of course I doubt that AOL is going to see this until its too late.

  163. Simplify! by LoudMusic · · Score: 4, Insightful

    Honestly, this sounds strange, but AOL needs to simplify things. They are known as "The ISP for your grandmother" but I even get confused by their bastard interface.

    And why exactly do they need two instant message protocals? Let one go (ICQ!!) to the OSS community.

    And it would be REALLY nice if they had a "thin client" (might actually exist and I'm not aware) that allows customers to use their pipe without installing all their bloated software. I mean, they are the broadest reaching ISP on the planet.

    ~LoudMusic

    --
    No sig for you. YOU GET NO SIG!
    1. Re:Simplify! by fonetik · · Score: 1
      And why exactly do they need two instant message protocals? Let one go (ICQ!!) to the OSS community.

      That's easy. So they can say they have all of those accounts as users. When everyone really knows that it's probably half of the total users, since anyone with an ICQ account probably also has an AIM account. Also why they don't delete AIM or ICQ accounts. Giving away the ability to say you have twice as many users than you really do doesn't make much business sense, and I think they would burn it and dance on the ashes before they gave it to the OSS community. These are bloodless, cold, calculated buisnessmen, not geeks.

  164. A relevant story about two bagel shops by Anonymous Coward · · Score: 4, Interesting

    Here's a little interesting (and off-topic) tidbit -- and one that reflects people's insistence on using products from companies like AOL/Microsoft/whatever that aren't necessarily the best, but are perceived as the "safest":

    I lived on Southport avenue in Chicago for a while, and every morning went to a small bagel shop for breakfast. It wasn't a brand-name shop, but it was inexpensive, clean, and the food was really good. It didn't do super business, but got by just fine for years.

    As the neighborhood gentrified, a corporate-chain bagel shop leased a space 1/2 block over and announced their imminent opening. The small bagel shop began preparations to close, assuming they wouldn't be able to do business against the chain. Right up until the day the corporate shop opened, I thought they were being pessimistic.

    Well, the morning that the corporate shop opened, they had a line outside the store full of people who had picked up a "buy one bagel get one free" grand opening coupon.

    Just down the block, the small shop had set up a table with bags of bagels and a sign: "take one bagel for free, get two more for free" -- offering passers-by three free bagels with no line.

    I sat on my front steps, and watched people WALK BY the free bagel table to go stand in line at the corporate shop...then, after waiting in line and using their coupon, WALK BY the free bagel table AGAIN to get onto the train.

    Eventually, I went over and got three free bagels. Nobody had taken the bagels since I had started watching, and the girl next to the table said nobody had taken them since they'd opened. After hearing this, I paid for all three bagels, and admitted to myself that I had been wrong about their pessimism -- they were right all along.

    They closed for the last time that afternoon, and the corporate bagel shop was soon joined by a corporate coffee shop. Of course, there was already a corporate coffee shop nearby, but that's OK -- both are thriving.

    Oh, and once I bought a sandwich at the corporate bagel shop. It (honestly) wasn't very good, and I never went back.

    1. Re:A relevant story about two bagel shops by gheidorn · · Score: 1

      Who wants bagels when D'Agustino's is right down the block? ;-)

    2. Re:A relevant story about two bagel shops by dup_account · · Score: 1

      So they closed on a single day's sales? I'm surprised they stayed open as long as they did (even before the other shop appeared). They should have held on for at least a month to see if the glamor of the new shop went away. I bet the owner was looking for an excuse to quit.

    3. Re:A relevant story about two bagel shops by Anonymous Coward · · Score: 0

      I sat on my front steps, and watched people WALK BY the free bagel table to go stand in line at the corporate shop...then, after waiting in line and using their coupon, WALK BY the free bagel table AGAIN to get onto the train.

      People came there to try out the new shop. Duh!

      You seem to think that people are mindless automatons, and completely unable to appreciate good food and good atmosphere. Well, if we are, then why force us to eat in the shops that you prefer? You may disagree with where we go to eat, but we do have a right to choose.

    4. Re:A relevant story about two bagel shops by Anonymous Coward · · Score: 0

      Well, the morning that the corporate shop opened, they had a line outside the store full of people who had picked up a "buy one bagel get one free" grand opening coupon.

      Just down the block, the small shop had set up a table with bags of bagels and a sign: "take one bagel for free, get two more for free" -- offering passers-by three free bagels with no line.


      Give people something for nothing and they value it as worth nothing. Give them three of something for nothing and it's worth less than nothing.

      Their marketing got it wrong. If they'd simply matched the competition people would have gone for it.

      After that they should have tried sticking around to see if the novelty wore off.

  165. Meanwhile in Brazil... by famazza · · Score: 2

    Here in Brazil we have a stupid regulamentation that rules that the medium provider cannot provide internet access.

    In other words, if your phone company offers you ADSL service for, suppose, $30 they can connect you to the net, but cannot give yoy access to the net. You MUST contract an ISP (and pay mor $30 for the internet access).

    This stupid law doubles the price of large bandwidth (64kbps, 128kbps). Just due to a stupid lobby that keeps this regulamentation (note, it's not a law).

    My opinion about this? The largest ISP in Brazil (UOL) is losing market share because the second largest (Terra) is owned by one of the largest telephone company in Brazil (Telefonica). Of course that Terra subscribers have discounts in dial-up connections and on ADSL contracts.

    What might happen. When Terra becomes large enough the lobby will fall, and the largest ISP will smash his face on the floor.

    I can't believe they aren't taking no providences about this...

    --

    -=-=-=-=
    I know life isn't fair, but why can't it ever be un-fair in MY favor!?
  166. The reason there going bankrupt... by tau_bada · · Score: 3, Funny

    Is because I write "Return to Sender" on every CD they send to my house.

  167. An Old Dog Can Learn New Tricks by jimmyCarter · · Score: 2, Interesting

    For all of you AOLusers out there - version 8.0 will be pop-up free [News.com].

    --

    -- jimmycarter
  168. Never ever used AOL by Anonymous Coward · · Score: 0

    I've been a heavy duty internet user since 1991 when my employer first got a connection to the NSF's "NREN" network. I've *never* used AOL. Not even once. Never even visited AOL's website either.

  169. AOL advocating behavior outlawed by DMCA?!? by CPT+Carl · · Score: 4, Interesting

    If I follow this quote from the article correctly,

    "I'm not sending you a file that you listen to later," Kimball says, describing the service. "I'm getting you right now, while we talk. I know you like the Stones, and you're in my life, and as we listen to the song I say, 'Remember the time we went to the concert three years ago?'"

    Is this not a violation of copyright law? Even if the sender own a *legit* copy of the CD and ripped the Stones song, isn't sharing it in digital form illegal since the listener could also save the song?

    Or does this come under the realm of illegal broadcasting? Does the sender need to pay CARP fees? Is this addressed in the article on Webcasting from earlier today?

    OK, so who wants to bring AOL up on charges...

    --
    THIS SPACE FOR RENT Call 1-800-555-CARL
    1. Re:AOL advocating behavior outlawed by DMCA?!? by CaptainCarrot · · Score: 2

      Um... This is AOL Time-Warner, remember? They probably own the rights to more songs than any other media conglomerate in the world. Which means they can do whatever the hell they want with them.

      --
      And the brethren went away edified.
  170. ala CompuServe by nedron · · Score: 2

    I used to work for CompuServe and many of us began asking years ago, "what is the value of CompuServe in light of the Internet? Frankly, if virtually the same content is available via the web/ftp/usenet/gopher who's going to use CompuServe?"

    CompuServe (and AOL) both had an opportunity to become a major web presence as data catalogers and frontends. The problem with the net today is the same problem it has always had, the complete anarchy of resources. Had either CompuServe or AOL dedicated themselves to becoming the collective front-end for web access (offering web-based services like the Executive News Service, etc.) I think their long-term outlook would be much better than it is.

    Unfortunately, both desparately wanted to preserve their dial traffic revenue to the exclusion of all else.

    --


    * As is generally the case, my opinions do not reflect those of my employer.
  171. How big? by Anonymous Coward · · Score: 0

    Is this crapware a gig yet? It's starting to compete with the OS size-wise. Jeez

  172. and they all cried wolf by Anonymous Coward · · Score: 1, Insightful

    "While we all hate AOL they still do offer the most access numbers out of any other ISP if you do a lot of traveling."

    I do not hate AOL. I think they made some bone-headed moves, but all in all a good way for users to get all their information. You know the washington post (which is part of the microsoft network news channel) and salon has been out to get AOL.

    They look for things like adverstizing, instead of subscriptership. They do not see the bottom line, only exploit stories that were incorrect.

    In today's mad driven world we look for anything like how many times did martha stewart have conversations with imclone president, and blow it out of propotion, rather than relie on the truth.

    Besides do we want microsoft 's msn to be the top contender if AOL fails?

  173. AOL will be fine by supabeast! · · Score: 4, Interesting

    "If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.'"

    AOL doesn't really seem to be having this problem, given that their user base is up to nearly 40 million people and growing every day. As for broadband competition, most AOL users who go broadband just switch to the "roll-your-own" service that only costs $9.95 a month, and has way less overhead for AOL.

    AOL's real problem at the moment is the loss of advertising dollars that came after the dot-com busts, when companies realized that consumers tend to ignore online advertising, which doesn't really matter in the long run, because all the TW money will offest things in the long run.

    Give AOL a few years for AOL to be absorbed into TW, and for all the idiots who bought AOL at stupid prices to get over their losses, and the company will look just as good as it always did.

    AOL

  174. IT'S vs ITS by newestbob · · Score: 1
    IT'S means "IT IS"

    ITS is the possessive form of "IT"

    If I was a Professional Editor for a major website, I'd get it right.

  175. CHEAPER? Where? by Anonymous Coward · · Score: 0

    Where are these cheaper ISPs?
    Where is this broadband that's cheaper than AOL?

    I'd like to switch, but I haven't found a cheaper solution. Switching off AOL would be inconvenient because I'd have a new email address, so I would like to be able to save money. I don't want to pay more just to get off AOL on some principle. (Or to stop Slashdotter's making fun of me).

    The local ISPs in New York cost as much as or more than AOL for dialup.
    The local geek-friendly ISP, Panix, costs a good bit more.
    Earthlink is basically the same price last I checked.
    Broadband is another $10 more per month.

    Cheaper? Where? Am I seeing high prices just because I'm in NYC? Is the cheap local ISP a SLashdot myth?

  176. online service v internet service by shrewtamer · · Score: 1

    Don't AOL market themselves a lot using the term online service rather than internet service. As I'm sure most slashdotters know - internet - interconnection between networks. The standard AOL client cannot be easily used to interconnect two networks. Try setting up internet connection sharing. I have heard there is a hack (pppshare?) that will do it but haven't seen it working. Also I believe there is a client available in the US that does allow connection a LAN to the rest of the internet. This hasn't been localised to the UK.
    More and more people have more than one computer at home. I should be surprised AOL hasn't addressed this yet, but then I know that the moment you say "network" or "routing" to anyone in power in AOL it will initiate a cogitation about golf or the wine they had at lunch.
    My folks were paying for two isps (one of them AOL) and I just networked up their house (now I can plug in too!) and scrapped AOL. Yeah. It felt so good.
    A good friend of mine works at AOL and I know that their company is mostly an arse kicking exercise.

  177. AOL is for beginners.... by wwwssabbsdotcom · · Score: 2, Interesting

    (I knew that would get your attention.) Actually. For the father, grandmother, kid in high school or someone without a technically-savy background, AOL is just what it is...a good start for people to learn online skills. I have tried AOL, its very basic and I have to say without broadband its terrible. I would think the child controls help someone with kids in the household rather than unleashing the whole internet on them. Chatting (some rooms bad), IMs (from strangers not good), and Im sure theres a lot of other bad things on AOL for the younger crowd.

    The main reason they're still in business is that there still is a high percentage of people with computers which wouldnt know how to go about getting out onto the internet and finding things without AOL offering them in menu format. (well, gui menu format). Not saying it sucks, since for that crowd its great, but as the world's population becomes more PC and tech literate, AOL membership will be slowly creeping downward. It serves its purpose for those who need it. Yes, they do have the largest dialup list, possibly bigger than AT&T worldnet/prodigy/etc.

    --
    Relive the BBS Past - One Byte at a Time! www.ssabbs.com
  178. Hear , hear by napoleone · · Score: 1

    Yes AOL was my first PC connection on the P1 shortly before the millenium. I asked then if I could use a linux OS. Well now we've moved on to cable and I suppose that the (unsupported) AOL software is being tried by the Lindows OS. But still no overt move away from windows possibly for business reasons. Have you noticed by the way that Warren Buffet has been buying up fiber optics at a discount? Could Aol be next? Have you seen the Walmart dialup software, identical to Compuserve?

    --
    mem in MMII
  179. Re:Earthlink == Church of $cientology by lemkebeth · · Score: 2, Insightful

    I use Earthlink and this borders on slander.

    Frankly very few of the people at Earthlink have any connection with Scientology. That is like saying 10% of earning go to the Catholic Church because a certain number of executive give money to the church.

    I don't like Scientology but, you strike me as someone who is spreading FUD.

  180. Since Dell's Steven is out of work... by Anonymous Coward · · Score: 1, Interesting

    Maybe AOL should pick him up...

    "Dude, you're getting AOL..."

    What a winning combination.

  181. *snore* Wake me when it's time to bury it by Powercntrl · · Score: 2

    AOL's been rumored to be dying since around '95 if I remember correctly. AOLWatch used to post new links about AOL-related issues on a daily basis - it seems like it has been on autopilot for the last couple of years replaying the same pages over and over again. I guess David Cassel abandoned it for fear of the Ur-Quan returning and took off for Pluto.

    Everyone said AOL was going to die years ago... Then they went flat rate and got new member singing up in droves. I'm sure AOL has another ace up their sleeve and will be able to cheat the reaper yet again.

    --

    ---
    DRM is like antifreeze, to the MPAA/RIAA it's sweet, to the consumers it's poison.
  182. Up the Ante: Be Better Than the Internet by reallocate · · Score: 2

    If a company offered original and unique content of interest to me, if a company offered forums with intelligent, non-spammed dialogue, and if a company avoided locking users into a glitzy proprietary interface, I'd sign up. I might even be willing to pay a premium price.

    Before the web happened, and before Usenet turned into a nest of raving loons, Compuserve approached this model. Maybe AOL, which bought Compuserve and promptly repackaged it as an AOL clone, ought to ponder what made online services work back in the stone age before Mosaic.

    --
    -- Slashdot: When Public Access TV Says "No"
  183. What the fuck are you talking about? by autopr0n · · Score: 2

    Rights and privacy? Jesus. We're talking about the web here.

    Are you saying that you don't mind unknown 3rd parties having, essensialy root access to your machine? Well, that's what they'll have if you can install spyware or whatever.

    Belive it or not, I actualy do have more personal information then what websites I visit on my desktop and laptop machines, such as AIM chat logs, etc.

    --
    autopr0n is like, down and stuff.
  184. Re:Ease of Use -- you mean "Option Free" by ianscot · · Score: 2
    > But they do have better focus on > ease-of-use than almost any software > company out there.

    Ease of use? No. AOL's interface gets credit for being newby-friendly, but it's not because the software's easy to use, it's because it's incredibly restrictive. Everything's hardwired into the thick (bloated, rigid) client; it's impossible to change anything much. AOL is for people who like it when there's only one way to do anything. The elderly, for one group, can handle that. They find it comforting.

    The contrast with something like the iApps that come with OS X couldn't be more dramatic. AOL's cluttered but gives you no options; iTunes looks simple but is robust and gives you many ways to accomplish what you want, depending on your working style. No comparison.

    --
    "Fundamentalism" isn't about divine morality. It's about human authority.
  185. Not irony by Pyrosophy · · Score: 1

    Irony is when the expressed meaning bears a certain relationship to the opposite meaning or a different meaning altogether. What we have here is a funny, incongruous coincidence. Contrary to popular belief, Alanis Morisette did not get her language usage straight and it seems to have bastardized the word "irony".

    1. Re:Not irony by Anonymous Coward · · Score: 0

      according to webster, irony is also:

      "incongruity between a situation developed in a drama and the accompanying words or actions that is understood by the audience but not by the characters in the play -- called also dramatic irony, tragic irony"

      I think we can say that this is tragically ironic.

    2. Re:Not irony by benzapp · · Score: 1

      Socrates went further to say irony is the contrast between the real and ideal, which I think is more definitive.

      --
      I don't read or respond to AC posts
    3. Re:Not irony by Anonymous Coward · · Score: 0

      No, actually, this is quite ironic. The author seems completely oblivious to the fact that, although AOL has serious problems, Salon's financial condition is completely untenable.

      It's bad to have a shrinking revenue (AOL), but it's far worse to consistently spend more money than you make (Salon).

  186. Re:Earthlink == Church of $cientology by Anonymous Coward · · Score: 4, Funny
    You know what would be really great to go along with that defamation? Evidence.

    Yes, the founder of earthlink, Sky Dayton, is a scientologist, and there are lots of nutjob websites that make lots of unsupported claims, but no evidence that 10% of gross revenue goes to the CoS. In Q2 2002 Earthlink had gross revenues of $335m. Please show me who in the Earthlink management team received $33m, and then gave it to the CoS.

  187. Not sure if it can die by Anonymous Coward · · Score: 0

    But it really didn't recover since John broke up with Brian:
    http://features.slashdot.org/article.pl?si d=02/05/ 14/0138249&mode=thread&tid=95

  188. AOL always did suck... by dfj225 · · Score: 1

    AOL is consistantly the worst rated ISP in existence. The only reason people continue to use it is because they don't want to go through the trouble of changing screen names. Also, people who get a new computer see that shining AOL icon on the desktop and don't really know that they have more options to getting online.

    --
    SIGFAULT
  189. Do people actually use CD's as drink coasters? by falser · · Score: 3, Insightful

    You've brought up another question. Sure, every one refers to them as coasters - but really who actually uses them to sit drinks on? For me, AOL CD's go from my mailbox to my hand and then directly into the trash. I don't even use failed CDR's for putting drinks on. Who does this? Are there really people in the world that are either 1) too cheap to buy real coasters, 2) have no shame at all and prefer to use CD's than no coasters at all? I'd really like to know.

    1. Re:Do people actually use CD's as drink coasters? by kryten · · Score: 1

      We do at my house, probably for a combination of reason 2) and reason 1) (in that order.)
      In fact we only use the AOL ones for 'best'. On my desk it's just dud CDRs.

      I feel no shame.

    2. Re:Do people actually use CD's as drink coasters? by Anonymous Coward · · Score: 0

      At our company we do. But don't limit ourselves to just AOL discs...

  190. Interesting facts: AOL is dying by Lethyos · · Score: 2, Troll

    It is now official. Netcraft has confirmed: AOL is dying

    Another more crippling bombshell hit the already beleaguered AOL community when IDC confirmed that AOL market share has dropped yet again, now down to less than a fraction of 1 percent of all servers. Coming on the heels of a recent Netcraft survey which plainly states that AOL has lost more market share, this news serves to reinforce what we've known all along. AOL is collapsing in complete disarray, as fittingly exemplified by failing dead last in the recent Sys Admin comprehensive networking test.

    You don't need to be a Kreskin to predict AOL's future. The hand writing is on the wall: AOL faces a bleak future. In fact there won't be any future at all for AOL because AOL is dying. Things are looking very bad for AOL. As many of us are already aware, AOL continues to lose market share. Red ink flows like a river of blood.

    AOL 8.0 is the most endangered of them all, having lost 93% of its core developers. The sudden and unpleasant departures of long time AOL 8.0 developers Jordan Hubbard and Mike Smith only serve to underscore the point more clearly. There can no longer be any doubt: AOL 8.0 is dying.

    Let's keep to the facts and look at the numbers.

    AOL 7.0 leader Theo states that there are 7,000,000 users of AOL 7.0. How many users of AOL 7.0 are there? Let's see. The number of AOL 8.0 versus AOL 7.0 posts on Usenet is roughly in ratio of 5 to 1. Therefore there are about 7,000,000/5 = 1,400,000 AOL 7.0 users. AOL 6.0 posts on Usenet are about half of the volume of AOL 7.0 posts. Therefore there are about 700,000 users of AOL 6.0. A recent article put AOL 8.0 at about 80 percent of the AOL market. Therefore there are (7,000,000+1,400,000+700,000)*4 = 36,400,000 AOL 8.0 users. This is consistent with the number of AOL 8.0 Usenet posts.

    Due to the troubles of Times Warner, abysmal sales and so on, AOL 8.0 went out of business and was taken over by AOL 5.0 who sell another troubled OS. Now AOL 5.0 is also dead, its corpse turned over to yet another charnel house.

    All major surveys show that AOL has steadily declined in market share. AOL is very sick and its long term survival prospects are very dim. If AOL is to survive at all it will be among dilettante dabblers. AOL continues to decay. Nothing short of a miracle could save it at this point in time. For all practical purposes, AOL is dead.

    Fact: AOL is dying

    Take it in the spirit in which it's given. The story is a troll... so it deserves this.

    --
    Why bother.
  191. Re:While we all hate AOL -- There is Internet! by reallocate · · Score: 2

    Most people are bored stiff by the technology that makes the Internet work. It's not that they're "stupid", it's just that they find all this geeky stuff about as interesting as dental science.

    I've put AOL on laptops for traveling bosses for the same reason. Even set up the phone numbers for their destination so they'd only need to click on the AOL icon. They don't have/want/need a clue about Unix, don't have a Unix server to SSH into, and weren't going places where they'd have access to a PC anyway.

    The mainstream public will never have a reason to stop pointing and clicking and get into the "innards" of Unix and the Internet. They'll use whatever capabilities someone (re-)packages in a nice, easy to use product, and that's just fine.

    --
    -- Slashdot: When Public Access TV Says "No"
  192. Alternate Identities... by MamasGun · · Score: 1
    Another small feature that AOL has that (as far as I know) isn't emulated with many other ways of connecting to the Net: multiple screennames.

    Hello? Eudora, KMail, Silpheed, even Lookout Excess and Outhouse do multiple identities in email! You can set up multiple email accounts in these clients to allow multiple users to use email. In other categories of Internet software, the "multiple personalities" trick is even simpler. This is no longer a problem. Most ISPs give multiple emails with accounts as a matter of course.

    The "no multiple screen-names" argument is no longer valid.

    --
    "But you've already got a DVD. It lasts forever....In the digital world, we don't need back-ups..."
    -- Jack Valenti
  193. Don't Help Customers and Stay a "Small Business" by reallocate · · Score: 2

    >> ...t's the only way they're going to get support for answering stupid questions...

    Not to be surly, but since when is something like "How do I send a picture through e-mail" a stupid question? If "small businesses" don't want to answer their customers' questions, odds are they'll remain small.

    Bashing AOL and AOL users is just tech snobbery, pure and simple.

    --
    -- Slashdot: When Public Access TV Says "No"
  194. Re:An irrelevant story about two book shops by KUHurdler · · Score: 2, Funny

    Someone could really make a movie out of that...
    maybe with Meg Ryan and Tom Hanks...
    Maybe they could have AOL throw some money at it too... call it something catchy like... You've got mail

    nah, it would never work.

    --
    Fix Your Own TV - RiddledTV.com Avoid the Landfill
  195. AOL really isn't as bad as I'd heard by sirshannon · · Score: 1

    I installed 7 a few weeks ago (my ADSL provider switched my lines to my new provider, who then informed me that they would mail my modem in a couple days, leaving me without access for a week), it asked if I wanted it to take over my network connections, I said yes, it did, very painless, actually. didn't even mess up my ICS (internet connection sharing).
    When I got my DSL modem, I set it up and it became my default connection. AOL recognized it and allowed me to use that connection as my default for AOL as well as for everything else. No problems.
    When I installed AOL 8 last week, the only strange thing it wanted to do was become my default CD player.
    I don't like the MDI interface at all, or the way it steals focus at bad times, or the dumbed down version of AIM that comes with it, but it's nowhere near as bad as I remember it being (from 99).

  196. Re:While we all hate AOL --- Real Problem is Price by ncc74656 · · Score: 2
    A few ISP's are $9.95 a month for dialup. You might give up the ability to travel with it and always have an access # handy...

    Prepaid services (such as MaGlobe) typically have access numbers all over the place. They're not as cheap ($15 for 16 hours) as flat-rate dial-up ISPs, but since my primary Internet access is via cable modem, I only need dial-up when I'm out of town. Before going someplace, I'll see what phone numbers I need to use at the destination and plug those into the dial-up networking settings. (I still need to get Squid set up on my notebook so it'll filter ads...)

    --
    20 January 2017: the End of an Error.
  197. mcDonald's is a cheese company by sirshannon · · Score: 1

    10-20 cent per slice of cheese, I can't imagine them paying more than a penny per slice.

    1. Re:mcDonald's is a cheese company by ergo98 · · Score: 1

      McDonalds doesn't sell cheese. Instead they sell "processed cheese", which is basically cheese "cut" with vegetable oil.

  198. World's Slowest Heartbeat by pimpinmonk · · Score: 3, Insightful
    If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.'
    Looks like their marketing campaign is working--you along with millions of others still think that there's no better, faster, cheaper online service than AOL...
  199. Incorrect Assumptions by TheLostOne · · Score: 3, Insightful

    From the article:
    It was never really an Internet company. AOL was based on the idea that people needed to live in a halfway house while they became accustomed to the Net.'...If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.

    There is no doubt that this is what aol has become but you are incorrect in how it came about. AOL truly never was an Internet company as you say... but neither was it based on your halfway house idea. This is bullocks.

    It was not started as a buffer for the internet.. it as started without the internet... a subscription bbs. These things really did exist.... The internet killed the BBS.. aol is just hanging on longer then most.

    --


    '..that kernel panicked like a nun in a crack house!'
  200. Less promotion, lower prices? by walterbyrd · · Score: 3, Insightful

    Save untold millions by stopping the flood of aol cdroms, and then lower prices to $15 a month?

    The dial-up ISP I used, access4less.net, only charged $6 a month. Juno charges $10. I think AT&T charges about $14.

    MSN charges $23, but they only get away with that by giving away $400 off the price of new computer.

    So maybe AOL isn't price competitive anymore?

  201. fear as a marketing tool by bigdave64 · · Score: 3, Insightful

    AOL has always marketed itself by encouraging the idea that the internet is a big bad scary place that is full of potential harm and is difficult to navigate. The term "half-way house" used in the post is right on.

    They have been very successful in particular with older, non-technical folks. For example, both my parents and in-laws use AOL and every time I suggest that they could get everything they need on the internet for less money and less hassle by dumping AOL, they look at me like I'm insane.

    What bugs me the most about AOL is that they disguise who their true customers are. They want people to believe that when they sign up for an account, they are the customer. In fact, those poor schmucks are simply fodder for the legions of advertisers and commercial interests that are AOL's true customers.

  202. Better title.. by Anonymous Coward · · Score: 0

    The stinking crap that is AOL.

  203. Comment removed by account_deleted · · Score: 2

    Comment removed based on user account deletion

  204. And coming in second is....MSN by Anonymous Coward · · Score: 0

    Unfortunately, if AOL goes down, MSN steps in. MSN is now the nation's second most-widely-used ISP. Although a distant second, MSN is still a significant competitor.
    Here's a CNN article on the release of both aol 8.0 and msn 8.0:
    http://www.cnn.com/2002/TECH/internet/10/14/ msn.ao l.ap/index.html

  205. Moderators... by Anonymous Coward · · Score: 0

    Can't live with them, can't kill 'em.

    "Faggot" is a troll. If you couldn't tell by his username and website, look at his old postings. You've been had.

  206. AOL Sinking? by Anonymous Coward · · Score: 1, Insightful

    '...If folks can get a better, faster, cheaper online experience by ditching AOL, they'll do it in a heartbeat.' Delete online and substitute Windows for AOL and you'll get a better idea on why that ain't true.

  207. Re:Sad news ... Stephen King dead at 55 by Stephen+King · · Score: 1

    No, I'm not.

    --
    Karma: Undead.
  208. Waves Goodbye by DaytonCIM · · Score: 2

    What will middle america do now to access wal mart.com?

  209. mod parent up by mekkab · · Score: 2

    The biggest roadblock in the way of ditching AOL? Usually, the kids/family. The employee wanting to switch wasn't willing to make his kids and/or wife suffer through getting a brand new email address, learning everything all over again, etc.


    I was just talking to my office mate about the evils of AOL and the how horrible their external gateways are and his response is His kids and wife know this, they like this, they can't suffer the 2 days down time, and he'll get no pat on the back once its all fixed.

    --
    In the future, I would want to not be isolated from my friends in the Space Station.
  210. Is it really easier? by Anonymous Coward · · Score: 0

    After stuggling with AOL for a few years (slow connections, poor page rendering, incompatibility w/ linux, etc) I switched to DSL, and I would think that DSL is much easier. You call up ATT or Ameritech or whoever, and they come and set you up. Then, you double-click on the big blue E picture and your online, 10+ times faster than with AOL dialup. Tech support isn't that bad, and plus theres less software that can break.

  211. Why new versions? by Anonymous Coward · · Score: 0

    Anyone ever seen aol X.[anything other than 0]? Apparently they think that changing the way their navigation buttons look constitutes a new version.

  212. Too much to hope by Anonymous Coward · · Score: 0

    Will September finally end?

  213. Why I left AOL... by Tar-Palantir · · Score: 1

    Why'd I leave AOL? Not the customer service - the software. AOL's software, at least at the time I had it, was horrendous. It crashed every 15 minutes and cut you off the Net every 20. Just awful. It wasn't the access number or anything either - it was just screwed up. Plus, the endless ads, on the service which was being payed for, were evil.

    So I got Earthlink, and love it.

    By the way, my grandfather (who is in his mid 70's) still uses AOL. He complains of the same problems, even though he has a PC and I a Mac. He wants to switch, but too many people know his email address and he doesn't want the hassle.

    1. Re:Why I left AOL... by symbolic · · Score: 2

      I left AOL because, as a regular participant in the online discussion forums, I got REAL DAMN TIRED of some piss-ant, third-party forum admin randomly deleting messages without rhyme or reason. Add to this the frustration of what seemed like a never-ending cycle of changes to the forum formats and the way that you responded to messages, it just wasn't worth the hassle any more.

      Of course, then I made what turned out to be a costly mistake, using Qwest as my internet provider. I've had Earthlink for a while, and aside from news servers that seem to spas out on a regular basis, I don't have that much to complain about.

  214. Hardly surprising by Nathaniel · · Score: 1

    This is hardly surprising, given the resources they waste sending out tins to people who don't want them. I already have DSL, and I received three of the tins today, all to the same address.

  215. Lost AOL disk! by floydigus · · Score: 1

    I've lost my AOL disk - does anyone know where I can get a replacement? I may be in big trouble - it had the internet on it, too.

    --

    All things in moderation; including moderation

  216. Deal with the Devil? by twitter · · Score: 2
    Yes, but for the mephistophelian price of installing AOL 6 (or 7 or 8 or whatever) and letting it take over all of your network connections.

    Those only work on windows, so what have you really lost?

    --

    Friends don't help friends install M$ junk.

  217. Time to go. by twitter · · Score: 2

    It's funny someone at Time should feel that way. Time sent me a free copy of their magazine this month. It contained several adverts for tobaco companies, dated news and lame opinion on why we should blow up Iraq. It one found itself in the trash quickly and I felt sorry for the scrub trees that gave their all to make it happen. The Wall Street Journal, a daily publication, barely manages to stay relavent. Time and other monthly publications do not. Oh wait, it's an art critic! He must have been a mac person. Bob, you flamer, I'd say it was time for you to find another job. The era of monthly news magazines is far longer gone than that of dial up ISPs.

    --

    Friends don't help friends install M$ junk.

  218. Whoa! by Evro · · Score: 1

    From the linked page:

    Price: $2345.50

    Order your Canopy Demo Kit (Part # RLN5460A) by calling (800) 422- 4210. When prompted: press 8, then ext. 6883. Please have your credit card information ready when placing your order. No previous account required.


    Whoa! That's going to be a tough sell to the AOL crowd. It's ~100 times the price of a month of AOL service. While I'm glad you were able to find a good alternative to AOL, that's really an unreasonable choice for most people.

    --
    rooooar
    1. Re:Whoa! by dzym · · Score: 2
      That's the demo package for the ISPs, which includes an access point and 3 subscriber modules. The access point is for a single location, and it covers a fairly large area of service.

      As a customer you have the choice of buying your own subscriber module for $500 (which I've done) or lease one for some additional amount of money per month, and then here you can get a guy to do the installation for $100 (it needs to be mounted on the roof).

  219. In the shadow of Microsoft. by Anonymous Coward · · Score: 0

    For Microsoft, it's not necessarily about making money -- at least not yet. The company's seven-year old service has yet to make a profit, and the Redmond software giant clearly is not shy about spending money -- it spent $500 million on developing the new version and plans to spend $300 million in a massive advertising campaign, including everything from TV ads to a launch party in New York featuring singer Lenny Kravitz, said Bob Visse, MSN marketing director.

    Rather, Microsoft sees a future for MSN that will someday justify the billions of dollars in development and marketing spent on the service over the years.

    "We believe that this is going to be a very very big business, a business the size of Windows or the size of Office in the future," he added, referring to Microsoft's two largest revenue-earning products, the Windows operating system and Office suite of business software. "It's something that consumers will come to rely on in their everyday lifestyle."
    </snip>

    From: http://www.theolympian.com/home/news/20021013/busi ness/19285.shtml

  220. Why I'm not with AOL by whereiswaldo · · Score: 1

    AOL infringes on my privacy by selling my information to 3rd parties. Same with Yahoo!. Earthlink doesn't. Nuff said.

  221. -1, Retarded Moderators by Anonymous Coward · · Score: 0

    Uhm, this is a joke. It is not really a troll, but it is CERTAINLY not informative. Try reading and finding the humor in it. Jesus Christ, you people are fucking retarded.

  222. most comprehensive ISP by Anonymous Coward · · Score: 0

    ...the best ISP, or better put, network provider has to be Equant/Sita for access anywhere in the world. If you can get the access numbers or belong to a company that does....

    do you want unrestricted access out of China, Iran, Myamar?...North Korea....Sita's network has it....

    and access points in every country in the world that has an International airport....

  223. Re:Earthlink == Church of $cientology by Reziac · · Score: 2

    Friend of mine is a longtime ELN employee, and when queried about the Co$ and ELN, informs folk that there was a decision way back when to keep the two entirely separate, and so it remains.

    And frankly, if Sky wants to tithe to the Co$, that's his business, so long as it doesn't impact ELN or its customers. I'm sure plenty of folk here on slashdot contribute to causes that others of us would be appalled by!!

    --
    ~REZ~ #43301. Who'd fake being me anyway?
  224. The loss of AOL will be a BAD THING because by Travoltus · · Score: 2

    unlike anywhere else on the internet, AOL is the one place where you can look up almost any topic, or any hobby, and within one or two mouse clicks, find THOUSANDS of people engaged in chat regarding that subject.

    No 404 page not found. No inconsistent web page interfaces. No connect timeouts (as long as you can get into AOL, you're a-ok from there).

    Two or so mouse clicks and you have found a thriving community of hundreds of thousands of people who are talking about what you want to talk about. You can talk with fellow cancer survivors, or fellow skydivers, and from what I understand, they now even have multimedia (mp3) resources. You can go and engage in mutual admiration of older women, or read the latest gossip on some supermodel, or try your luck at their built in matchmaking service. All at once. All within just a few mouse clicks.

    It's like shopping at Minnesota's Mall of America - it's all right there in one place. AOL is also without a doubt one of the most hopping'est hookup spots on the net, bar fraggin' none.

    Yes, there are tons of lamers on AOL - hackers, trolls, newbies (whom the /-r4d 31337 snobbies would surely consider "lamers"), pedophiles and spammers galore - but there are also a ton of people worth meeting on there.

    The benefit of a closed community the size of AOL is, it is like a small nation in and of itself, complete with the most diverse population of any single spot on the internet. It is the first, most alive, and most happening portal on the net, bar none.

    If AOL goes away, that will be the end of the most vibrant and easily accessible community on the net.

    Imagine all those people forced to go out and be among us ultra rad 31337 slashdotting rocket scientist h4x0rs. Oh, the annoyance. If you value your holy and most high Internet experience, I suggest we all pray for the good health of AOL as a giant, vibrant, well populated, even closed community.

    BTW, this ain't a troll. I say all this as a well versed internet savvy Slackware/RedHat/Debian user who started way back in the CLI days when ya had to download floppy disks to install Linux.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  225. I for one will miss it when its gone (if it goes) by Oryn · · Score: 1

    Being someone who uses Linux as his primary os, you may wonder what on earth I'm doing with an AOL account. Well the reason is simple, portability. I run about 40 or so linux boxes in various places, I'm basicly on call 24 hours a day to support these for my customers. This means that if I travel about I can jack into any phone line and not worry about isp call charges. AOL is the only ISP in the UK to offer toll free internet access across all the UK telcos. There are a few others who will offer toll free from BT lines only and at twice the cost of AOL too! I value the service AOL provides so much that I went out a purchased a vmware licence so I can connect to AOL and still run linux underneath. Now if only there were some way to connect to AOL using linux that works in the uk I could be rid of vmware and its M$ os

  226. Our future lies on dumb AOL users by Elkobim · · Score: 2, Insightful

    Since they give the power to AOL, which is one of the biggest foes of Evil Microsoft.

    --

    I want tender love now!
    Elkobim
  227. Re:An irrelevant story about two book shops by operagost · · Score: 1

    Damn, that's scary. Truth is stranger than fiction, or something.

    --

    Gamingmuseum.com: Give your 3D accelerator a rest.
  228. Re:Don't Help Customers and Stay a "Small Business by Anonymous Coward · · Score: 0

    you've been a customer for years haven't you?

  229. Re:Don't Help Customers and Stay a "Small Business by reallocate · · Score: 2

    Everyone who depends on someone else for a product or service is a customer.

    I've worked as resident geek, in management, and in staff positions, all in an IT environment. In my experience, many techies relish the isolation from other people that their jobs provide. They are not comfortable associating with people whose decisions often boil down to "I like it that way". In other words, they expect human behavior to be as logical as the code they write. It isn't, of course, and we often see that fact reflected in the bitterness and impatience of many techies who treat their fellows as "dumb" because they don't understand the difference between, say, a dangling pointer and a regular expression.

    They can get away with that if they're locked up in a cubicle someplace, but that attitude will kill any business that depends on customer loyalty and return business.

    --
    -- Slashdot: When Public Access TV Says "No"
  230. Last Post! by alpg · · Score: 1

    One fine day, the bus driver went to the bus garage, started his bus,
    and drove off along the route. No problems for the first few stops -- a few
    people got on, a few got off, and things went generally well. At the next
    stop, however, a big hulk of a guy got on. Six feet eight, built like a
    wrestler, arms hanging down to the ground. He glared at the driver and said,
    "Big John doesn't pay!" and sat down at the back.
    Did I mention that the driver was five feet three, thin, and basically
    meek? Well, he was. Naturally, he didn't argue with Big John, but he wasn't
    happy about it. Well, the next day the same thing happened -- Big John got on
    again, made a show of refusing to pay, and sat down. And the next day, and the
    one after that, and so forth. This grated on the bus driver, who started
    losing sleep over the way Big John was taking advantage of him. Finally he
    could stand it no longer. He signed up for bodybuilding courses, karate, judo,
    and all that good stuff. By the end of the summer, he had become quite strong;
    what's more, he felt really good about himself.
    So on the next Monday, when Big John once again got on the bus
    and said "Big John doesn't pay!," the driver stood up, glared back at the
    passenger, and screamed, "And why not?"
    With a surprised look on his face, Big John replied, "Big John has a
    bus pass."

    - this post brought to you by the Automated Last Post Generator...