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Cingular Wins bid for AT&T Wireless

Newer Guy writes "Cingular has won the bidding war for AT&T Wireless with an offer of $15 a share, or about $40.5 billion." This means Vodafone is out, and the number of competitors for wireless devices in the US is down by one.

359 comments

  1. It also means... by negacao · · Score: 4, Funny

    that I'm canceling my AT&T wireless phone as of today.

    1. Re:It also means... by badfrog · · Score: 2, Insightful

      Damn, I'm stuck with my current contract for another 3 months. I knew I shouldn't have upgraded my phone last year!

    2. Re:It also means... by Anonymous Coward · · Score: 0

      I'm stuck with a 1 year AT+T contract. So I find it ironic -- I go from the company with the absolute worst customer service in the world to the company with the absolute second worst customer service in the world, who just inherited the title of "worst" as the worst is now gone....

      grrrr....

    3. Re:It also means... by 1SmartOne · · Score: 0

      Thanks for the advice. I'm calling now. Everyone /. AT&T via the phone. Call 800.888.7600!!

    4. Re:It also means... by macinrack · · Score: 1

      Im gone too. four years ago I left Cingular as fast as I could run. Now what do I do? Verizon or Cingular? Lovely.

    5. Re:It also means... by btlzu2 · · Score: 2, Informative

      Do you have TMobile service where you're at? I'm VERY happy with their service and they're NOT Verizon or Cingular.

      --
      Zed's dead baby. Zed's dead.
    6. Re:It also means... by mahdi13 · · Score: 1

      You got it...time to pay this last bill and get out of Dodge!
      Just when I though AT&T Wireless couldn't get any worse

      --
      "Some things have to be believed to be seen." - Ralph Hodgson
    7. Re:It also means... by hpavc · · Score: 1

      Thats the problem, their services are quite limited

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      members are seeing something, your seeing an ad
    8. Re:It also means... by bhtooefr · · Score: 2, Informative

      We cancelled ours already, without knowing. We were screwed by AT&T's coverage maps being EXTREMELY inaccurate and their salespeople lying, but we got out in time to switch to Sprint.

    9. Re:It also means... by bhtooefr · · Score: 1

      Sprint or T-Mobile. T-Mobile has HORRIBLE coverage, and Sprint has great coverage if you spring for the $5/month free roaming.

    10. Re:It also means... by Atryn · · Score: 2, Informative

      I'm biased as I work for Nextel, but we are growing rapidly nationwide. I travel a lot and very rarely have any issues. Obviously all my coworkers are on Nextel, but also my friends and family have all converted to Nextel after WLNP hit. Now we all use the radio nationwide for unlimited voice communications. On the cell side, Nextel is well known for its Free Incoming plans, which offer unlimited incoming cellular. For very heavy users, we even have a completely unlimited plan (unlimited everything)...

      Like I said, I'm biased, but I am being honest. Hope it helps.

      --
      Come play Moral Decay!
    11. Re:It also means... by stilwebm · · Score: 1

      Sprint does have better coverage in some areas than T-Mobile (look at coverage maps, but also know that Sprint's are sometimes exaggerated unless you have a booster antenna). However, I've never seen a a problem with T-Mobile coverage in the southeast (except Knoxville, TN, which is not yet covered by T-Mobile, but I never go there anyway). If you travel internationally much, T-Mobile is the way to go because you can use a 900/1800/1900 on T-Mobile's network and partners in over 110 countries. Sprint only works in the US and Canada (maybe parts of Mexico).

      Also worth noting is that Cingular and AT&T use T-Mobile's towers for their 850MHz GSM network in many areas.

    12. Re:It also means... by fafalone · · Score: 1

      T-Mobile and Cingular have roaming arrangements; but Cingulars current coverage is primarily CDMA. ATT has digital coverage over a larger area than either, and since their network will be owned by Cingular, this is good for us T-Mobile customers.

    13. Re:It also means... by txsable · · Score: 1

      However, from my investigations of cell phone providers, Nextel doesn't provide analog coverage in areas that don't have digital towers (try some of central Texas around Hearne, Franklin and Normangee, and some long stretches of US 77 down to Victoria, Texas for example). Until Nextel has digital coverage everywhere, or supports analog cell service as a backup, I can't use Nextel. I really wanted to, when I was looking (about a year and a half ago). If this has changed, please let tell us!

    14. Re:It also means... by grooveFX · · Score: 1

      If you are on the west coast, then you are using Cingular's network anyway. T-Mobile maintains the GSM network for the east coast and Cingular carrys the west coast one, I believe.

    15. Re:It also means... by cloudmaster · · Score: 1

      I had a Nextel phone for 2 years. I loved the service. I dropped them because they friggin cost 2x as much as everyone else, and because my previously useful plan somehow got screwed up in a "computer upgrade" - it'd cost me $10/month to get a service that was originally included in my plan free (I'd upgraded and wanted to downgrade back to what I had), which isn't much money but is irritating on principle. That, and when the billing date got moved back 1 week, but my bill wasn't adjusted to compensate for that lost week, I had another irritating-on-principle thing...

      So, I'm back with Sprint now. However, if Nextel would offer service at prices more comparable with the other providers, I'd go back. It was *sooo* nice to have a phone that just did phone things, not stupid games and pictures and misc crap that just make my current phone unstable (another rant for another day, though).

    16. Re:It also means... by Anonymous Coward · · Score: 1, Informative

      Yes, Nextel is very good if you don't mind spending at least $60-$70 for a decent plan. However, if you're looking for "bang for the buck", I'd suggest looking elsewhere.

    17. Re:It also means... by milkman_matt · · Score: 1

      We cancelled ours already, without knowing. We were screwed by AT&T's coverage maps being EXTREMELY inaccurate and their salespeople lying, but we got out in time to switch to Sprint.

      Wow, when I read that I thought I had already posted.. but you're not me.. whew. -exact- same situation.. AT&T's coverage blows, I had a ton of dropped calls, and when I went to an AT&T store they had 2 people working, and nobody with a clue as to what they were doing, but you still had to wait 45 minutes to talk to them. I started investigating Verizon and was pleased to find people at the door greeting you and taking your name to make sure you were assigned a customer service rep as quickly as possible. I ended up going with Sprint despite being able to get killer deals with Verizon.. Sprint's phones just feel and act a lot nicer than any other companies.. they don't feel as cheap, I don't know how to explain it. I made the switch about a month ago and I couldn't be happier, Sprint has GREAT reception, and where it doesn't have reception the free roaming kicks in and you have a good signal again. Plus I like the fact that Verizon and Sprint seemed to have a lot more class than other wireless companies, the reps at both stores had nothing but praise and honest opinions of their competition. It was easy to figure out who I wanted to go with based on unbiased opinions.

      -matt

    18. Re:It also means... by Anonymous Coward · · Score: 0

      If you are on the west coast, then you are using Cingular's network anyway. T-Mobile maintains the GSM network for the east coast and Cingular carrys the west coast one, I believe.

      Not quite.

    19. Re:It also means... by Anonymous Coward · · Score: 0

      The CA PUC isn't known for taking decisive action against utilities but they sure got Cingular's number, and it was $12.1 million. http://cnews.canoe.ca/CNEWS/TechNews/2003/09/09/18 1171-ap.html

    20. Re:It also means... by Anonymous Coward · · Score: 0

      Nextel sucks ass. Everytime I hear someone use one of those stupid walkie-talkie phones I want to grab it and shove it up their butt.

    21. Re:It also means... by Marvelicious · · Score: 1

      Depends on where you live I guess. Here in my little corner of NW Oregon, ATT seems to have the best coverage. Out here in the boonies, I tend to have very little trouble with dropped calls and what-not. I was pretty happy with the status-quo, now I'm nervous!

      --
      Send whiskey and fresh horses!
    22. Re:It also means... by crazyaxemaniac · · Score: 1

      T-Mobile is next to be bought by Cingular. They are the only other big GSM provider in the United States after all.

    23. Re:It also means... by t0ny · · Score: 1

      Yep, Im cancelling too. Fuck SBC, and especially fuck Cingular.

      --

      Manipulate the moderator system! Mod someone as "overrated" today.

    24. Re:It also means... by bhtooefr · · Score: 1

      I'm not talking about dropped calls. I'm talking about roaming. The local covers a lot that the national doesn't cover.

    25. Re:It also means... by Atryn · · Score: 1
      Nextel doesn't provide analog coverage in areas that don't have digital towers
      Absolutely true. Nextel is an all-digital company and we don't have any roaming with any other carriers (even digital ones). With Nextel, if you have a signal, it is the Nextel network (with the exception of int'l GSM phones). This is largely due to our core technology, iDEN.

      Certainly keep an eye on us as we continue to expand . CapEx this year will be huge and Nextel announced on its earnings call two days ago that we will build over 2200 towers this year. That being said, we cater mostly to business, not consumers, so we do focus on where most businesses are and rural areas tend to get left out.
      --
      Come play Moral Decay!
    26. Re:It also means... by Atryn · · Score: 1
      they friggin cost 2x as much as everyone else
      As of 2/1/2004 we launched an aggressive new rate plan structure designed to be very competitive with other carriers. It clearly depends on what you want, but for most folks I've met Nextel can be a savings. What does your plan include/cost?
      --
      Come play Moral Decay!
    27. Re:It also means... by cloudmaster · · Score: 1

      I'm paying about $65/mo for 2 phones, unlimited SMS, unlimited nights and weekends (the nights don't matter, since they start after most family members are in bed), and unlimited PCS-to-PCS calling. I think there are about 700 minutes in the plan. I was paying $115 for similar service from Nextel last year...

    28. Re:It also means... by Atryn · · Score: 1

      Nope, couldn't get there. I came out with a $70 plan that came close but you had to trade your unlimited SMS for free LD and limit the Direct Connect to 500 min. Getting to the same features took at least $90 by my estimation... a bit less if you work for the government or one of our enterprise accounts, but still not close enough.

      Thanks for the challenge though, I did forward it to our market analysis group. Amazing that our industry makes any money sometimes... Of course, Sprint PCS is still losing money ($322 million in Q4 2003) so I guess it isn't entirely sustainable.

      --
      Come play Moral Decay!
    29. Re:It also means... by cloudmaster · · Score: 1

      Yup - lack of unlimited direct connect was a deal-breaker for me. Did I mention that I also have free long distance with the Sprint plan?

      Now that we finally have number portability (that was my one aggrevation with the switch - I'd been paying Nextel a "portability fee" for each nubmer for months, but still couldn't take my number with me), I guess that it won't be that big of a deal if Sprint goes under due to losing money, though. I'd probably go back to Nextel, 'cause the service just seemed to be more business-like and the phones weren't *all* stupid game-playing color-picturing toys. Some of the Nextel phones are really just friggin' phones! That's awesome...

  2. Even if Vodafone had won the bid... by foxtrot · · Score: 5, Informative

    the number of competitors would still be reduced by one. Vodafone is a major player in Verizon Wireless.

    1. Re:Even if Vodafone had won the bid... by Anonymous Coward · · Score: 3, Informative

      Incorrect.

      Had Vodaphone won, they would have had to divest in Verizon. Thus, Verizon loses Vodaphone, but AT+T stays as their own company.

    2. Re:Even if Vodafone had won the bid... by Bastard+Operator+Fro · · Score: 1

      The deal would have required Vodafone to sell it's 45% stake in Verizon.

      --
      Shaun Nelson - Bastard Operator (From Hell / For Hire)
    3. Re:Even if Vodafone had won the bid... by zonker · · Score: 0

      interesting. a few years ago we had cingular nationwide service, shortly after their launch (this was in i think '99 if i remember right but i'm not sure exactly).

      my girlfriend and i took a roadtrip across country from upstate new york to southern california. we travelled mostly on i-90. from about the mississippi on to northern california we lost service altogether. even when we were passing through or by large cities we had no service. you would think a nationwide network would want to beef up its coverage on the nation's largest highway.

      i have no idea what their service is like now (though i imagine it has improved), but it doesn't really matter. we switched to sprint and have been incredibly happy with it...

    4. Re:Even if Vodafone had won the bid... by ether0 · · Score: 1

      No necessarily, since Vodafone would most likely have to shed its Verizon Wireless stake.

  3. Another one bites the dust by ObviousGuy · · Score: 4, Insightful

    Less carriers means less competition means higher prices.

    In the end, it's the consumers who will lose out with this consolidation of mobile providers.

    --
    I have been pwned because my /. password was too easy to guess.
    1. Re:Another one bites the dust by leerpm · · Score: 3, Interesting

      Not always. Sometimes when a weaker competitor leaves the market, it makes the existing competitor's stronger, and sometimes you get aggressive price wards. But most of the time it does mean higher prices. We'll just have to wait and see how this one pans out.

    2. Re:Another one bites the dust by Shivaji+Maharaj · · Score: 5, Interesting
      Not in the US. If you look at the coverage maps of each provider you will understand the benefits of this deal. A combined map of Cingular and AT & T will provide a larger coverage area for all (new) cingular customers.

      Also, with the new Cingular Nation plan - you roam all the available GSM network through out the US with 0 ( zero ) roaming charges. And not to mention the choice of handsets I get. I think this deal will benefit the customer more than it harms.

      --
      We do not have a history of profitable operations. Our future SCOsource licensing revenue is uncertain.
    3. Re:Another one bites the dust by DrSkwid · · Score: 1



      vodafone is already the most expensive here (uk) and we have 4-5 carriers

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    4. Re:Another one bites the dust by garcia · · Score: 3, Interesting

      this would certainly be nice... On a trip to IL from MN in August I found that the roaming charges were just absolutely astronomical.

      Perhaps they will also fix the horrible AT&T CSR attitudes and their insistance on hanging up on you when they don't feel like helping.

      Or, maybe not.

    5. Re:Another one bites the dust by Anonymous Coward · · Score: 1, Funny

      It ought to get a little cheaper now that you they don't have to pay David Beckham's paycheck anymore.

      Real Madrid forever, limey suckers!

    6. Re:Another one bites the dust by andy1307 · · Score: 1

      That's not necessarily true. Less competition means carriers can now think about investing in their networks instead of trying to win customers with their existing networks. The combined Cingular/ATT customer base would give them a good revenue stream and after the merger, they would only need to invest X*1.5$ in their networks instead of X$(for cingular) and X$(for ATT).

    7. Re:Another one bites the dust by hpavc · · Score: 1

      "Less competition [should] mean ..."

      but it doesnt

      --
      members are seeing something, your seeing an ad
    8. Re:Another one bites the dust by bluGill · · Score: 1

      On my trip from MN to TX last December I had no roaming charges. Last time I was in WI, just north of IL I made calls and had no roaming charges.

      If these charges are unreasonable I suggest you switch to someone who will give you a good deal. AT&T and Verizion both have nearly the entire US covered with no roaming. Sprint, Cingular, and TMobile have most of the parts of the US where anyone goes covered with no roaming. I'm sure there are smaller local players with roaming agreements with one of the above that also can cover most of the US without roaming.

      Apparently EU carriers haven't caught on. Someone should point out that in the US it was big bragging rights for years that there was no roaming costs, and even today a no roaming plan costs slightly more than a local plan. People will pay a little for the convince of not having to worry about it. Only sprint (which has the smallest coverage area) covers everything on their own, all the other carriers work out cross deals.

    9. Re:Another one bites the dust by dasmegabyte · · Score: 0, Informative

      AT&T's network is CDMA. Current AT&T phones won't work on Cingular networks, and vica versa. They wouldn't improve their coverage at all, instead they'll wind up slowly migrating all of their phones to one network, selling off the other set in the process.

      Anyhow, I agree about this eventually benefitting customers. There are too many providers in the US with too many distinct formats, too many "regionalized" systems (in fact, AT&T didn't work in upstate new york at all until about two months ago), This makes it harder to have true choice in providers like in Japan or Europe. I didn't want to go Verizon, but I had to...the calling area is just so much better than with any of the others. Better to slowly build a universal network on a single standard, chip away at the others until they "Betamax" (since none of them is necessarily "better" than the others, the choice will be somewhat arbitrary) and get everybody on the same network with the same towers. Then it'll also be easier for start-ups to penetrate the market.

      --
      Hey freaks: now you're ju
    10. Re:Another one bites the dust by nolife · · Score: 1

      The combined Cingular/ATT customer base would give them a good revenue stream

      1+1=2, the goal of the merger is make the result 3, not an easy task.

      --
      Bad boys rape our young girls but Violet gives willingly.
    11. Re:Another one bites the dust by macguys · · Score: 2, Interesting

      Actually the model which would benefit consumers the most would be to have one technology (can you say GSM?), one set of towers, and multiple phone companies providing similar services over the same infrastructure at whatever price they can get away with charging.

      This isn't much different than the way the copper/fiber phone network runs now under the MFJ. Of course, from my perspective, the government should own the network but let the phone companies provide the service.

      Next project: federalizing the railroads.

      My other sig is a non-ascii symbol.

      --
      wherever I go, there I am.
    12. Re:Another one bites the dust by butt-rock+camaro · · Score: 5, Informative

      "AT&T's network is CDMA. Current AT&T phones won't work on Cingular networks, and vica versa. They wouldn't improve their coverage at all, instead they'll wind up slowly migrating all of their phones to one network, selling off the other set in the process."

      I'm curious as to what market you're referring to? In western Washington state, AT&T is selling TDMA and GSM phones (I just bought a TDMA-version Motorola v60). They're referring to GSM equipment as "next-generation network" capable, so it appears that they're trying to migrate to GSM. The carriers in this area use the following technologies:

      • AT&T Wireless: GSM, TDMA, and analog (AMPS).
      • Cingular: GSM
      • T-Mobile: GSM
      • SprintPCS: CDMA
      • Verizon: CDMA
      • Virgin Mobile: CDMA (actually uses Sprint's network)
      • Qwest: unknown (they probably don't know either!)
    13. Re:Another one bites the dust by R_Harrold · · Score: 1

      A year and a half back AT&T was TDMA, I still see TDMA phones for sale on their web page. They have recently been shifting to GSM phones (At least that is what they have been selling my company. Cingular is TDMA and has been transitioning to GSM. No major compatibility Issues (In fact, for a time a while back both shared the Houston, TX market with the same equipment). While I was never happy with AT&T Wireless customer service, their network was quite good (Though in AK it was really horrible... Course in AK everyones Cell Network is horrible). Current AT&T Phones WILL work on Cingular networks (They just need an over-the-air update) and gaining AT&T towers will result in an improvement of the Cingular network. Not only that, but acquiring AT&T Wireless should improve the Cingular GSM coverage. Near as I can tell just about everyone but Sprint and Nextel are moving towards GSM which will give us the 'true choice' you reference.

    14. Re:Another one bites the dust by jdreed1024 · · Score: 2, Informative
      Less carriers means less competition means higher prices.

      In the end, it's the consumers who will lose out with this consolidation of mobile providers.

      Not necessarily. Around here (south east new england) AT&T wireless sucks. Their service is crappy, they have more dead spots, and they charge more and give you less. Of the 5 people I know who switched to them, 4 switched back to someone else after 3 months. Also, I'm a cingular customer. Currently, I'm on one of the old Cingular Nation plans (no roaming fees, regardless of whose network you'reon). They don't offer that anymore, so eventually, once my phone dies, I'll have to switch to another plan. If cingular buys AT&T Wireless, their network will gain more coverage, and it'll cut down on roaming fees for their existing customers.

      Alternatively, one could argue that indeed less carriers means higher prices and less service. And we'll end up back with a monopoly where we started. And the federal government will break it up again. Lather, rinse repeat. Seriously, look at what happened after the AT&T breakup - they divided into all the Baby Bells - how many are left? Precious few. These are just the ones I can think of off the top of my hat that are gone as well as some defucnt wireless providers:

      • New England Telephone
      • New York Telephone
      • Illinois Bell
      • NYNEX
      • Bell Atlantic
      • MetroMobile
      • Cellular One
      • US West
      • Pacific Bell
      • Ameritech
      • Southwestern Bell

      Watch how long it takes before we're right back with "The Phone Company"(TM)

      --
      There is no sig, there is only Zuul.
    15. Re:Another one bites the dust by Wanderer2 · · Score: 1
      It ought to get a little cheaper now that you they don't have to pay David Beckham's paycheck anymore.

      The current Vodafone ads show David Beckham taking mobile-phone-pictures of blue skies in Madrid and sending them back to the Neville Brothers, who are shown hiding from the rain in a tent in Manchester. Perhaps that'll be the last of them but I doubt it...

      --
      I say we take-off and slashdot the site from orbit... it's the only way to be sure
    16. Re:Another one bites the dust by Svetozar · · Score: 1
      Right now AT&T does use GSM. Unfortunately only 1/5 of it's consumer base uses it forcing them to hold onto their CDMA technology as well increasing costs. Here's a link to the Economist which details the deal.
      • http://www.economist.com/agenda/displayStory.cfm ?story_id=2440284
    17. Re:Another one bites the dust by DrSkwid · · Score: 1

      cheap laugh but totally wrong :

      Beckham takes juicy Vodafone contract to Madrid
      June 18 2003
      by Tony Hallett

      Vodafone has confirmed it doesn't expect to feel any direct fall out from David Beckham's 25m move from Manchester United to Spanish football giants Real Madrid.

      A Vodafone statement said: "Vodafone has a two-year contract with David Beckham and it is independent of the [Manchester United] team. David Beckham's move to Real Madrid will not compromise Vodafone's position with the England captain or Manchester United."

      --
      There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    18. Re:Another one bites the dust by RevMike · · Score: 2, Informative

      AT&T's network is CDMA. Current AT&T phones won't work on Cingular networks, and vica versa. They wouldn't improve their coverage at all, instead they'll wind up slowly migrating all of their phones to one network, selling off the other set in the process.

      Anyhow, I agree about this eventually benefitting customers. There are too many providers in the US with too many distinct formats, too many "regionalized" systems (in fact, AT&T didn't work in upstate new york at all until about two months ago), This makes it harder to have true choice in providers like in Japan or Europe. I didn't want to go Verizon, but I had to...the calling area is just so much better than with any of the others. Better to slowly build a universal network on a single standard, chip away at the others until they "Betamax" (since none of them is necessarily "better" than the others, the choice will be somewhat arbitrary) and get everybody on the same network with the same towers. Then it'll also be easier for start-ups to penetrate the market.

      I've been an AT&T customer for about 5 years. I've been generally satisfied. There are gaps in the coverage in my area (metro NYC), but the best local competitor (Verizon) has an equal amount of gaps, just in different areas. Nothing beats actually trying the phone in the areas that you intend to use it.

      AT&T traditionally runs a TDMA system. Verizon, Sprint, and MCI run CDMA systems. TDMA, however, has no future. AT&T has been transitioning to GSM for several years. It will probably require several more years before the transition is complete.

      The costs of building out a cellular system are very high. I've seen reference that it costs a provider roughly $1,200 per customer to build the system. Obviously, too many seperate redundant systems will hurt the consumers because the providers need to recoup the cost of building out seperate systems. Equally obvious, without competition the providers will gouge their customers. In the long run, the US consumer will probably be best served by consolidating to three carriers. Verizon/Sprint/MCI would operate a national CDMA network. AT&T/Cingular/T-Mobile would operate a national GSM network. Nextel would operate their own proprietary network.

    19. Re:Another one bites the dust by tigheig · · Score: 2, Interesting

      No, AT&T networks are AMPS (for analog), TDMA (for 2G Digital), and GSM. AT&T Wireless has *never* run CDMA. NTT DoCoMo would never have invested in AWS if they had. Nor would there have been any interest by Vodafone as their technology would not have translated well. By the way, one of the biggest reasons that AWS operational costs were so high, reflected in their often poor EBITA, was the fact that they ran these three separate technologies. Field technicians had to know all three to maintain the network, engineers had to find ways to make them all work together, and all phones had to support at least two of the three signaling types. A very difficult mish-mash of technology to support.

    20. Re:Another one bites the dust by SuperQ · · Score: 1

      Qwest is CDMA. Afaik, reselling on Sprint/Verison towers.

    21. Re:Another one bites the dust by Robotech_Master · · Score: 1

      I'm curious whether current AT&T customers (such as myself) will get the benefit of Cingular's plans (like, unlimited minutes to talk to other Cingular customers). My brother has a Cingular plan and is very happy with it.

      --
      Editor Emeritus and Senior Writer, TeleRead.org
    22. Re:Another one bites the dust by lscotte · · Score: 1

      AT&T's network is CDMA. Current AT&T phones won't work on Cingular networks, and vica versa.

      Really? Then perhaps you can explain why I have an AT&T phone that is GSM? Whether or not it will work on Cingular is another question.

      --
      This post is licensed under the Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.
    23. Re:Another one bites the dust by Anontroll · · Score: 3, Informative

      I used to work in the construction office for a celluar company. The first year cost for a tower was about 150K in 2000. I have no idea what it would be now

    24. Re:Another one bites the dust by pyros · · Score: 1

      Southwestern Bell

      Uh, Southwestern Bell. They're pretty freakin big.

    25. Re:Another one bites the dust by red+floyd · · Score: 1

      In Los Angeles, T-Mobile piggybacks on Cingular's network.

      --
      The only reason we have the rights we have is that people just like us died to gain those rights. -- Cheerio Boy
    26. Re:Another one bites the dust by ShadowcatBlue · · Score: 1
      "AT&T's network is CDMA. Current AT&T phones won't work on Cingular networks, and vica versa. They wouldn't improve their coverage at all, instead they'll wind up slowly migrating all of their phones to one network, selling off the other set in the process."

      I'm no wireless expert, but I am an AT&T wireless customer and I my phone is GSM. Last I checked my parents' phone (they're cingular customers)is also GSM.

      You might want to check your sources, I think you might be mistaken.
    27. Re:Another one bites the dust by y0bhgu0d · · Score: 1

      Bellsouth is going strong, and are the co-owners of Cingular Wireless (along with SBC, iirc)

    28. Re:Another one bites the dust by WhiteWolf666 · · Score: 1

      AT&T's network WAS TDMA, as another poster has indicated.

      You can get their digital advantage plan, which is GSM, and works most everywhere (seriously, I had it for over a year).

      You can get their digital one rate plan, which is TDMA, and it works in slightly more places. (had this for two years).

      Their customer service, however, blows, and they overcharged me for four months in a row.

      They did fix the charges---they credited back the money each month----

      But the following month I would have to call in, wait on hold for 50+ minutes, explain the situation to someone, wait 10+ minutes while they credited my account.

      It sucked, so I switched to T-Mobile, and I couldn't be happier.

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
    29. Re:Another one bites the dust by sbjordal · · Score: 1

      you are out of control A quick look at GSM world shows that both ATT Wireless and Cingular is on the GSM 1900 network. All GSM phones support the 1900 band, so your phone works on both networks. http://www.gsmworld.com/roaming/gsminfo/cou_us.sht ml

    30. Re:Another one bites the dust by LamerX · · Score: 1

      Thats funny because in Washington state, my Cingular phone gets free roaming on AT&T's network. That was their selling point when trying to get me to sign up for a cell phone. And pretty much anytime that I'm somewhere that Cingluar doesn't cover, AT&T picks my phone right up and keeps my coverage going. Needless to say, I've got a pretty decent coverage area thanks to this.

    31. Re:Another one bites the dust by coyote1 · · Score: 1

      Whether or not it will work on Cingular is another question.

      My ATT GSM phone shows the Cingular network in this area as an available roaming network (and it does so in other areas where ATT service doesn't show up), so I think the GSM networks are compatible.

      --
      Eat Lamb, 1 million coyotes can't be wrong
    32. Re:Another one bites the dust by cheezedawg · · Score: 1

      from my perspective, the government should own the network but let the phone companies provide the service.

      Why would you want that? You see, in general, the government sucks at doing things. They have a guaranteed revenue that the population is forced to pay no matter what, so they are fundamentally different than a competative business. They have no incentive to do things efficiantly or quickly. Think about it- when was the last time you went to the DMV or post office or any other government office and were happy with the service that you received?

      There are a few main responsibilities that a government should have (national defense, enforce the rule of law, etc), but aside from those, get them out of the frickin way.

      --
      "The defense of freedom requires the advance of freedom" - George W Bush
    33. Re:Another one bites the dust by Benw5483 · · Score: 1

      AT&T's local plan will allow you to roam on both Cingular and T-Mobile networks without charging you for roaming. Of course, local means a small in-state area as opposed to nationwide.

      But, at the same time, AT&T's current national plan is the biggest joke I've seen. I started out on that plan because I thought it would be good for me, but I live in rural Ohio and when I travelled to Cincinnati on that plan I got charged for roaming. Now, I personally think that Cincy should be covered by any mobile co's "national" coverage plan since it's a friggin ginormous city.

      I hope that something gets done to fix this garbage. I still can't tell whether or not I'm roaming on my AT&T phone. My old Sprint PCS phone gave me the ability to lock out roaming, what a novel idea!

      --
      what?
    34. Re:Another one bites the dust by fingusernames · · Score: 2, Informative

      AT&T never had CDMA. I got a cell phone with them when they first opened the doors. They have two flavors of TDMA: US TDMA, and the Franco GSM on US frequencies. They have been trying to get customers to transition entirely to GSM. Cingular, likewise, uses GSM and US TDMA.

      The US, being the original cellular market, has gone through a lot of protocols. Pre-cell analog (single tower), AMPS & NAMPS (FDMA), digital TDMA of different flavors, and Qualcomm's CDMA. The Europeans, having built up their network after we blazed the path and learned the lessons, had the benefit of starting with their flavor of TDMA, GSM. TDMA had a slower growth pattern here because we had existing widespread AMPS networks, and customers didn't want to give up their AMPS phones for TDMA, which had markedly worse voice quality.

      Today, CDMA is arguably a better technology, in theory. AMPS had the best voice quality (when there was no interference/static), giving a full dedicated frequency swath for representing the human voice, based on the Bell experience. NAMPS compressed that to get more calls per cell, but was still pretty much excellent quality. TMDA (time division) digitizes and packetizes the human voice, introducing artifacts from the process, and other issues. CDMA, however, in theory restores the AMPS model of a full spectrum dedicated to representing the human voice. Rather than doing frequency division (FDMA), it does code division: it transmits all calls simultaneously over the exact same frequency range. They are coded, and then picked out of the static at the other end.

      Now, that's in theory... the proof is in the pudding. Way back when I worked at Motorola (in cell infrastructure (CIG), not handset), we were doing initial work with Qualcomm's CDMA. I heard that the engineers in the labs were making good progress, got good call quality. But then they did some wider testing, and the quality got much worse. They figured out that the code they devised to encode the voice worked great for a white male midwestern engineer. But not so great for others.

      While I think CDMA is a great technology in theory, I also think that given the call degradation failure mode when there is congestion, when networks get greedy and try to cram more and more calls onto a single network node, and so on, TDMA still has the upper hand. Having worked on the business side of the cellular industry, you have to understand that the holy grail of these technologies is not quality: it is density. More calls per physical network node (cell) is the goal. TDMA and CDMA were both designed from day one to be worse than AMPS in terms of call quality, a decision intended to increase call density. It is only through that increased density that everybody and their dog can afford to have a cell phone.

      As for having one network and one protocol, then where will innovation come from? That is actually one (possible) benefit to consolidation. When we opened up the frequencies with PCS (which, incidentally, wasn't intended to merely facilitate more and more mobile phone companies), we opened the door to our current environment of cut throat competition, where spending money on innovation gets squeezed out. Now that the market is consolidating, and carriers will be more profitable, we may start seeing some fundamental innovation, other than just with handsets. Wouldn't count on it though.

      Larry

    35. Re:Another one bites the dust by sg3235 · · Score: 1

      You're post is not quite accurate. First off, Cingular does offer a Cingular Nation plan that has the features you want. I just got a new Nokia phone that works over multiple technologies and doesn't cost extra regardless of whose network you're on. Second, you paint an interesting picture about the breakup of AT&T. The breakup didn't have anything to do with wireless. AT&T was broken up into 7 baby bells. Illinois Bell was not one of them, it was a subsidiary of Ameritech. New England Telephone was not one of the baby bells. I believe that through mergers, that there are four baby bells left: SBC (formerly Southwestern Bell Corp.), Verison, Quest and Bell South. In addition to that, the long distance carriers have entered the local markets as well as cable companies. VOIP will cut into local phone markets soon. I don't think that we are ever going to get back to "The Phone Company"(TM) as you put it.

    36. Re:Another one bites the dust by MikeVx · · Score: 1
      Really? Then perhaps you can explain why I have an AT&T phone that is GSM? Whether or not it will work on Cingular is another question.


      Just now, it won't. I was talking to a Cingular tech the other day and he said that Cingular customers can roam ATT, but not the other way. He also said that if Cingular won the bidding reciprocal roaming would probably be set up to give the ATT customers the extra coverage until the networks could be integrated. Give it a month or two and you might hit the Cingular system.
      --
      Sigmentation fault - core dumped
    37. Re:Another one bites the dust by fingusernames · · Score: 2, Informative

      AT&T has multiple national plans. I have the AT&T National *Network* plan. That means that you do not pay roaming when you are on the AT&T network. If my phone says AT&T or Extended Area, I am not roaming. There is the other one where you allegedly never pay roaming charges... haven't tried that.

      I got my AT&T phone when AT&T first opened for business. I had the "national network roaming" plan from DAY ONE. That was what caused me to get AT&T service, since I knew AT&T had the money to build out a national network, and I would wind up being able to roam to nearly any major city for free, eventually.

      Which plan are you on? In either case, if your phone says AT&T, you shouldn't be charged roaming unless you are on a "local" plan.

      A couple years ago, I had to do battle with AT&T for months over that issue. They purchased another network, where I travel. Once they integrated the networks, my phone started saying "AT&T" on it, so I started using the network there. And, they charged me for roaming. I called them, and they credited my account. And it kept happening... I was told that once the network billing systems were integrated, it would work as it should. Then, I started having trouble getting credited. AT&T apparently revamped their billing system, and my calling plan got lost... I was still being billed as always, but the AT&T staff couldn't see any details on my billing plan, and thus didn't know squat about how to fix my bill.

      Then, they started getting uppity about it. One rep said I was on a local plan, I had to pay roaming out of my local area. I asked her to explain the years and years of my having travelled to both coasts, and not pay roaming, yet travelling 150 miles away to another AT&T market, and being charged roaming (I live in Chicago). She actually had the audacity to say that New York must be part of my local calling area, while Indianapolis is not. I then got a next level person. She acknowledged that they made a mistake, acknowledged that I shouldn't have been billed roaming, but then said that I had to pay, since the charges were more than 30 days and their "policy" was that they cannot adjust charges after 30 days. I said that I don't care about your policy, my *contract* is the only thing that governs what I have to pay. Then I got a "supervisor" who tried to pull the same "local calling area" BS. I again did the logic route, explain to me exactly how New York is local to Chicago, yet Indianapolis is not (both cities, same bill). He got confused, put me on hold, and then said that they would credit it. But still refused to acknowledge that they had erred. Eventually, after a long letter and a threatened lawsuit, and an update to their billing system I am sure, it got sorted out...

      Oh, and the roaming thing... I remember the days of analog. I had a book in my glovebox, with a list of all the carriers nationwide. My phone would tell me which cell I was on (national cell ID number) and I'd tell the phone which carrier I wanted to use in that cell, depending on the roaming rate in my little book.

      Larry

    38. Re:Another one bites the dust by tengwar · · Score: 2, Interesting
      Apparently EU carriers haven't caught on. Someone should point out that in the US it was big bragging rights for years that there was no roaming costs, and even today a no roaming plan costs slightly more than a local plan. People will pay a little for the convince of not having to worry about it. Only sprint (which has the smallest coverage area) covers everything on their own, all the other carriers work out cross deals.

      "Roaming" means using another network, and because "national roaming" (i.e. roaming to another network in your home country) is usually not permitted for licensing reasons in the EU, roaming effectively means international use. I would be surprised if retail tariffs covering international use are free in the USA.

      (IATE)

    39. Re:Another one bites the dust by nelsonal · · Score: 1

      AT&T is very much a TDMA transitioning to GSM (might be substantially complete). I'm not sure on the frequencies, but the network similarities is one of the big reasons Cingular is the buyer. Verizon, Sprint, and AllTel use CDMA. Cingular, AT&T, and T-Mobile all eventually plan to use GSM, and have been testing/trial running GPRS in places. Nextel uses iDEN which is the oddball, I think it's based on CDMA in parts, and built from the older radio networks.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    40. Re:Another one bites the dust by arazor · · Score: 1


      >They figured out that the code they devised to encode the voice worked great for a white male midwestern engineer. But not so great for others.

      So they discovered if a non white male encoded voice it would not come out right? So they accidently invented technology to corrupt calls of non whites? Never knew that Motorola were a bunch of racist motherfuckers.

      just a joke for the humour impaired...

    41. Re:Another one bites the dust by lazytiger · · Score: 2, Informative

      If you're going to spout a bunch of companies, you should at least do some homework first.

      AT&T at the time of its breakup in 1984 consisted of 22 local "Bell" companies, plus its long distance service. AT&T local service was broken up into 7 companies:

      Ameritech (IL, IN, OH, MI, WI)
      Bell Atlantic (NJ, PA, DC, DE, MD, VA, WV)
      Bell South (FL, GA, NC, SC, AL, KY, LA, MS, TN)
      NYNEX (NY, ME, MA, NH, RI, VT)
      Pacific Telesis (NV, CA)
      SBC Comm (AR, IA, KS, MO, OK, TX)
      US West (AZ, CO, ID, MT, NM, UT, WY, MN, ND, SD, NE, OR, WA)

      Plus a few independent phone companies like GTE, SNET (Connecticut), and Sprint (only in this context could Sprint be considered "independent").

      Over the last 20 years, the original 7 "baby Bells" have gobbled up independents and each other leaving the current 4 Big Bells:

      Bell South (Bell South)
      SBC (Ameritech, SBC, Pacific Telesis, SNET)
      Quest (US West)
      Verizon (NYNEX, Bell Atlantic, GTE)

      Sprint and a handful of other independents remain the incumbent carriers in pockets around the country.

      For more history and info about the phone companies, check out www.teletruth.org.

      And of course, all of that is completely separate from the wireless carriers. The history of that is much more complicated, but of the five now remaining:

      Cingular is owned by SBC (60%) and Bell South (40%)
      Verizon is owned by Verizon (which is 45% owned by Vodafone, a huge UK phone company)
      Sprint owns Sprint (obviously)
      Nextel is actually an independent company (AFAIK)
      T-Mobile is owned by Deutsche Telekom

      If you're not supporting a huge US corporation, you're helping a huge foreign one instead. Pick your poison.

    42. Re:Another one bites the dust by silicon+not+in+the+v · · Score: 1

      I have an AT&T local plan for our only home phone. (Dropped the land-line!) I do really like the fact that it covers other major cities as part of that "local" area. I'm in Boise Idaho, but it's still "local" to call from Phoenix, Denver, SLC, etc. I think that's exactly what I want from an inexpensive plan because I don't travel all that often, and if I do, it's usually to a decent sized city. I don't want to have to pay more for a plan that allows me to call from places where I don't go anyway. On the rare occasions I do need to call from outside area, I just use a calling card instead.

      --
      We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
    43. Re:Another one bites the dust by Snowdog668 · · Score: 2, Interesting

      I guess it depends on where you are in Wisconsin. I have to travel up to Elkhorn from Illinois quite a bit for work. I take Route 12 to get there (major four lane highway that leads eventually to Madison). Within a minute of crossing the border AT&T drops off completely. Not a weak signal, no signal at all for miles and miles. It pisses me off because I got AT&T specifically because of these trips and their coverage map says that they cover the entire route. Cingular, on the other hand, has a nice strong signal all the way up so I guess this is a good thing for me. I know from experience that AT&T will charge roaming if you use the Cingular network. I do get a good signal along the Chicago-Milwaukee-Green Bay route with AT&T. Anything more than a couple of miles west of Interstate 94 though sucks.

      --
      I wouldn't say I'm a bad gambler but the last time I went to Vegas I even lost a buck on the soda machine.
    44. Re:Another one bites the dust by treebeard77 · · Score: 1

      case in point. We could NOT consider Cingular because they have NO coverage for entire states. In fact their national coverage pretty much sucks. Although we live in nyc where everyone has coverage, our daughter goes to Univ of Colorado ( Boulder ) - no coverage there, no good for us. the addition of AT&T wireless will fill in lots of gaps for Cingular.

    45. Re:Another one bites the dust by swfranklin · · Score: 1
      with the new Cingular Nation plan - you roam all the available GSM network through out the US ...
      I have the current AT&T equivalent package, and spend a lot of time roaming onto Cingular's network in certain rural areas. I'm looking forward to having a larger GSM "home" area, so that I can switch to the non-"National" plan, which will be cheaper and will allow me to add a family phone.
    46. Re:Another one bites the dust by Oylpann · · Score: 1

      AT&T Wireless is not CDMA in any market. They are strictly TDMA and GSM

    47. Re:Another one bites the dust by hawaiian717 · · Score: 1
      They don't offer that anymore, so eventually, once my phone dies, I'll have to switch to another plan.

      Not necessarily. You may be able to "upgrade" to a new phone and keep your current plan. My mother has an ancient Verizon plan she was able to keep when she got a new phone. She did have to sign a new 2-year contract, but she has the same plan.

      --
      End of Line.
    48. Re:Another one bites the dust by cosyne · · Score: 1

      Also, with the new Cingular Nation plan - you roam all the available GSM network through out the US with 0 ( zero ) roaming charges
      Good. Now that Cingular owns ATT, maybe I won't be incurring roaming charges 15 miles from my house? (let alone anywhere in the rest of California, Arizona, or Nevada...)
      I still think I'll be switching as soon as i figure out what kind of new phone I want.

  4. lets just wait until by caston · · Score: 4, Insightful
    802.16e shows it's beautiful face. When people can talk, exchange data, surf the web from anywhere for either free or cheap then it will be a very great day and society will change a great deal.

    --
    Beings aspergers AND pulling chicks... I enjoy the challenge!
    1. Re:lets just wait until by donnyspi · · Score: 5, Insightful

      as with most everything else, it won't work nearly as well as you or I can imagine :-/

    2. Re:lets just wait until by senzafine · · Score: 1

      unfortunately that will be the same day that we have rfid tags sewn into our skin and have the government send out robot cops to arrest when we say words like "terrorist" or "nazi" or "freedom"

      --
      Better than Flickr - Manage, Share, Archive
    3. Re:lets just wait until by pyros · · Score: 1
      surf the web from anywhere for either free or cheap then it will be a very great day and society will change a great deal.

      Yeah, I mean just imagine all the new places we can look at pr0n, and the new kinds of pr0n to accomodate them. I wonder what web technologies the rest of the world will get out of all this newly mobilized pr0n. ;)

  5. Consolidation Good by Anonymous Coward · · Score: 5, Insightful

    The mobile phone industry is one industry that could actually benefit from consolidation. Running redundant networks with redundant cell towers is very expensive. 3-4 major players should provide enough competition to keep prices down.

    1. Re:Consolidation Good by betelgeuse-4 · · Score: 5, Informative

      The UK has a small number(4-5) of major players in the mobile phone industry. However, prices aren't kept down, and regulators have to force the operators to reduce them.

    2. Re:Consolidation Good by jmorse · · Score: 1

      Actually, network economies and redundant infrastructure make the case for public ownership of the infrastructure. We've already tried to induce facilities-based competition (1996 Telecom Act) in land line networks and it has failed miserably. No incumbent monopoly owner of infrastructure is going to compete fairly over a network infrastructure they own. You have to divorce infrastructure ownership from the sale of services over that network. Better a clunky government bureaucracy than an evil corporate one :)

      --

      "You done taken a wrong turn."
      -Bill McKinney, in Deliverance
    3. Re:Consolidation Good by jhoffoss · · Score: 1
      Spoken like a true communist! My hat's off to you. What we need to do is hire a two to one ratio of regulators vs. phone company employees. More jobs created, more people doing absolutely nothing for the world. Or better yet, remove all regulation and let the market regulate prices. Because that works with multi-billion dollar corporations.

      Socialism/Communism starts to look pretty appealing, until of course it becomes illegal for me to suggest what I just said.

      --
      Linux: The world's best text-adventure game.
    4. Re:Consolidation Good by jmorse · · Score: 1

      It's funny you should mention communism, since communism entails the state owning the means of production. What I'm talking about differs substantially, with the government owning the infrastructure and private firms competing to provide services via that infrastructure. It's similar to the highway system, which many firms use to transport products but which none of them owns.

      Market fundamentalists crack me up with the assumtion that a market will regulate producers no matter what the situation. Sure, when a market works well (e.g. no entry barriers like exorbitant startup costs, or, say, a monopolist infrastructure owner that has a disincentive to let you play) it's somewhat self-regulating. But in the case of facilities-based competition that's simply not true.

      Oh, and I am not, nor have I ever been a communist :)

      --

      "You done taken a wrong turn."
      -Bill McKinney, in Deliverance
  6. What happed to my M LIfe by joe$007 · · Score: 1

    Remember the m-life spot. Who know after three months of pumping up this m-life that it was for a mobile phone plan. What ya goin' do now!

    1. Re:What happed to my M LIfe by ThogScully · · Score: 2, Interesting
      Who knew that m-life was for a mobile phone plan

      I knew. They were advertising the same features I'd enjoyed on my Voicestream/TMobile service for years, included in normal service.
      -N

      --
      I've nothing to say here...
  7. Does /. realize... by Anonymous Coward · · Score: 0, Funny

    that AT&T Wireless is based in Redmond, Washington?

    I'll just go ahead and let you guys connect the dots.

  8. AT&T... by Infernon · · Score: 5, Interesting

    I've been a customer of AT&T Wireless for about five years. Up until about a year ago, I never had a complaint about them and thought that they were a pretty tight service.
    Then I moved and they renewed my contract without telling me. I didn't know until the end of the year when I called to renew and get a deal and found out that I wasn't up for renewal for another five months.
    Over the course of the past year, my bill has been incorrect on three different occasions, two of them, I just paid because I had absolutely no desire to deal with the customer service team. Long hold tiimes, RUUUUUUDE people and some of the worst double-talk about their policies.
    I just thought it was interesting how they started to go down the tubes and now this. I'm not saying that one less competitor is a good thing, but AT&T wireless customers really don't have anything to lose here. It can't get much worse...

    1. Re:AT&T... by nojomofo · · Score: 2, Informative

      Well, they can't "renew" a contract for you. A contract is a binding agreement between two parties. If you had a contract for 2 years, then it's for 2 years. They can't assign you a new contract without your approval. I bet you could have gotten out of that "contract".

    2. Re:AT&T... by Enry · · Score: 3, Funny

      Oh good, so you'll be used to Cingular then.

    3. Re:AT&T... by ThogScully · · Score: 3, Informative

      I'd run, if I were you. I finally got my fiance out of Cingular's grasp after her seemingly endless contract stopped getting renewed and added her to my TMobile plan. The prices are great and TMobile is awesome for customer service (at least they have been for me for several years back into the Voicestream years).

      As someone else has said, it can get much worse.
      -N

      --
      I've nothing to say here...
    4. Re:AT&T... by garcia · · Score: 2, Insightful

      I agree w/you completely.. What I want to know is if I can now drop my service and get out of my contract (as they have broken the terms because they are no longer AT&T).

      I want to switch to T-mobile for the data service and better Twin Cities coverage.

    5. Re:AT&T... by Anonymous Coward · · Score: 0

      no you werent.

      AT&T Wireless came into existance in late 2000.

      I know I was issued stock when it was born.

      you have been with AT&T wireless for less than 4 years.

    6. Re:AT&T... by jargoone · · Score: 0

      That's pretty idealistic of you. Yes, it's a contract, but what are you going to do, take them to court?

      I had an ongoing dispute with Sprint PCS about one of their CSRs signing me up for a new plan and lying about what was included. I cancelled, and had a $200+ balance for a couple months. I wrote letters, made phone calls, all to no avail. They just kept sending me the bill.

      It sucks when you're one little consumer against a huge company. All you can do is deny them one customer. They, on the other hand, can lie to you and ding your credit record unless you pay up. Which I did, because it wasn't worth it. But I use every chance I have to talk bad about them, which is the reason for my rant here.

    7. Re:AT&T... by nicedream · · Score: 1

      I would like to know the same thing, because there is nothing more I would love than to get out of my ATT contract before November.

      However, I am assuming that this merger will take longer to complete than any existing contracts that are out there now. And if not, there is probably some legalese in there that transfers existing contracts over, as long as they don't screw around with the features/prices you agreed to.

      Of course, IANAL.

    8. Re:AT&T... by nojomofo · · Score: 1

      You can take them to small claims court. And, of course, what you're doing (letting everybody know what they do) is also appropriate retribution.

    9. Re:AT&T... by lpret · · Score: 2, Informative

      I completely agree. There are times I simply don't bother sitting on hold for 3 hours (as I have done more than once!) to contest a 15 dollar issue. I hate their contracts and everything about them, but -- I got a really tight handset and their service in my town is the best of all the providers (except Cingular, and now it doesn't matter!). Hopefully their customer service will improve a little. Maybe...

      --
      This is my digital signature. 10011011001
    10. Re:AT&T... by nolife · · Score: 5, Insightful

      You have just described the entire US cellular industry. Scope out the cellular newsgroups and you will find the same exact complaints stated almost daily about EVERY carrier.

      --
      Bad boys rape our young girls but Violet gives willingly.
    11. Re:AT&T... by smithja · · Score: 3, Insightful

      I've actually been a completely satisfied ATT wireless customer since they hit the market - and an Ameritech cellular customer before that. On the other hand, my girlfriend has been a Cingular customer for just as long. For her ~$50/month she gets awful customer service, a shit handset that barely ever has over two bars of signal, spotty network coverage at best, and dropped calls out the arse.

      I'm *really* not looking forward to this. All i can do is hope that the ATT side takes over the call centers.

      This better not force me back to a landline.

    12. Re:AT&T... by hendridm · · Score: 1

      It seems to me buying a cell phone is like buying insurance. They give you a great deal when you sign up, but over time their rates get higher and service gets worse. Every now and then you have to shop around for a new provider, get a good deal, and wait for your service to slide down hill again.

      For as many people I can find that have nice things to say about a particular provider I can usually find an equal amount that have nasty things to say about them. I suppose it depends what you use your cell phone for. If it's for business, it's much more difficult to do. If it's personal, you just give your new number to the 5-10 people who know it.

    13. Re:AT&T... by Robotech_Master · · Score: 1

      Note that if you have an AT&T Wireless store in your area, you can get largely the same customer service there. In fact, in some instances (perticularly if you bought your phone there) you'll get better service there.

      When I bought my phone, I was told that all usage of the data-network features for the first month was free. I asked very specifically about that, and they said so. So I didn't bother adding a data plan; they told me I could see how much usage I needed and then add that.

      Subsequently, I got hit with $65 in charges for data usage. And when I called the CS dept, they told me that the most they could credit me was half, but perhaps the sales rep I spoke to at the store (who would know what was going on) could credit more.

      So I went down to the store, and she did say she'd credit it...but for some reason it took another visit a month later to get the credit to appear.

      --
      Editor Emeritus and Senior Writer, TeleRead.org
    14. Re:AT&T... by Anonymous Coward · · Score: 0

      Perhaps they did the old "just sign here and you'll have your new number", and in the fine print, he just signed away his life. It's like those damn free magazine subscriptions where you agree to change you telephone provider to MingTel in exchange for the magazine (in the fine print). Crap.

    15. Re:AT&T... by GSloop · · Score: 1

      I've been a Vstream/TMobile cust since like 96 or 97. They were great until merged into/bought out by Deuche Telecomm. (sp) Then cust service sucked for about a year. It's gotten better again.

      I get 3000 minutes of service for only $50.00 a month. With the money I save, I carry a ATT phone too for the better coverage when I'm out of VStream coverage. All for about what I'd pay for ATT alone.

      VStream isn't the answer to all your problems, but they are pretty great.

      Cheers,
      Greg

    16. Re:AT&T... by pyros · · Score: 1
      If it's personal, you just give your new number to the 5-10 people who know it.

      Not any more, we finally have number portability in the U.S..

    17. Re:AT&T... by blugu64 · · Score: 1

      ya I sat on hold over a number portability issue with ATT for 5 hours or so. I didn't mind too much becuase I was driving from San Antonio to Dallas that day (a 6 hour or so drive) and I called 611 around Austin...and sat on hold untill I arrived back home dallas....still on hold....drove over to a local ATT Wireless store and asked for some help, They said call 611, I handed them the phone and said "I did" (and pointed out the call timer which was over 5 hours), their responce, oh, well try again, because there is nothing we can do to help you here. I was with Verizon before and believe me after this contract is up I'm off to Verizon or T-Mobile.

      --
      "Personal ownership is a hallmark of conservative capitalism. And I don't believe I am entitled to anything that I did n
    18. Re:AT&T... by milkman_matt · · Score: 1

      And it looks like a lot of people agree: (Google Cache)

      -matt

    19. Re:AT&T... by lazytiger · · Score: 1

      I switched from Sprint PCS to Cingular just recently so that I could take advantage of the SBC "Total Connections" package, which includes SBC for local & toll calling, DSL, and Cingular wireless. I must say that I've been very pleasantly surprised at the quality of customer service I've received from both SBC and Cingular.

      Signing up for all the services has been far from smooth, but every time I've called CS I've gotten through very quickly and spoken to very courteous people who took care of the problem(s). I know, I know... hard to believe. I swear it's true.

      Contrast that to Sprint's service. After my Sprint PCS service had been terminated I still had a billing issue with them but I couldn't talk to anyone because their damn automated phone menu won't let you through unless you have a valid Sprint number; mine was already deactivated. I finally snuck in through some back door, which I couldn't recreate.

      Anyway... the one thing I will say about Sprint PCS is that their plans and bills are very straightforward. Cingular's are completely cryptic. It's a trade off though... their CS was crap compared to Cingular's.

    20. Re:AT&T... by EyeSavedLatin · · Score: 1

      IANAL but if Cingular bought AT&T Wireless and your agreement is with AT&T Wireless then you are now in a contract with Cingular. Similar to if you rent a room in a house and someone sells the house, your contract is with the new owner - they are bound to the terms as you are, so don't worry about prices instantly going up or anything like that.

    21. Re:AT&T... by silicon+not+in+the+v · · Score: 1
      You have just described the entire US cellular industry. Scope out the cellular newsgroups and you will find the same exact complaints stated almost daily about EVERY carrier.

      Yeah, I with this one could mod up above 5. This seems to sum up this whole discussion forum. You get testimonials on both sides of every carrier. "[carrier] sucks! They screwed me over." and "I'm with [carrier], and I've never had any problems with them."

      People's experiences are going to vary widely depending on what area/market they're in. Within my own town I've heard good and bad testimonials about the carrier I'm with. (Granted that I haven't heard any complaints on here yet about T-Mobile, but for everyone else...)I think the moral might be that you should go with whoever has the best price/coverage for your area.
      --
      We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
    22. Re:AT&T... by vistic · · Score: 1

      I'd say this describes the entire call center industry.

      I've worked for two credit card companies... I can't imagine any call center not having just as many bad phone reps as good ones. The turnover rate is so high too.

    23. Re:AT&T... by Moofie · · Score: 1

      I'm certain there was a clause somewhere that said "Paying your bill indicates that you accede to the terms of this new contract. Not paying your bill will breach your current contract, and we will send the dogs that have bees in their mouths that come out when they bark at you after you. HAND."

      --
      Why yes, I AM a rocket scientist!
    24. Re:AT&T... by Oylpann · · Score: 1

      This is true. With AT&T (and i would assume with any other company), from what I've heard, any contract over 1 year has to be done in writing. AT&T Wireless customer care reps typically fill out a work request for to have some schmuck in the collateral department mail off a 2 year contract for customers to sign and send back. Now, if AT&T doesnt get that little signed piece of paper back in a "timely manner", then they cant hold you to the 2 year contract, but they will sure as hell turn it into a 1 year agreement and also debit you or remove any promos that are reserved for their 2 year customers.

    25. Re:AT&T... by qwertyatwork · · Score: 1

      I work for a cell company, and your answer is no. Your contract somewhere will state that it is transferable.

  9. At least it's GSM... by winkydink · · Score: 4, Interesting

    albeit at frequencies incompatible with most of the rest of the world.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    1. Re:At least it's GSM... by Anonymous Coward · · Score: 0
      albeit at frequencies incompatible with most of the rest of the world.

      In which case, why does it matter? It's not like I'm planning on taking my cell phone to Europe anytime soon. Hell, I've never even left the continental United States outside of a couple of weeks to Niagra Falls or Windsor for a bit of gambling or a brief trip to Mexico. Sprint works great for me with that in mind.

    2. Re:At least it's GSM... by mgs1000 · · Score: 1

      So?

    3. Re:At least it's GSM... by Anonymous Coward · · Score: 4, Insightful

      In which case, why does it matter?

      Because the cell phone producers have to make special versions of their hardware to work in the U.S, which increases effort and in the cases where they bother, also increases costs. Your phone is both out of date and expensive because of the work required by companies like Nokia in making it work in the U.S

      Besides which millions of Americans do travel to Europe and millions of Europeans travel to the U.S The U.S carriers are missing out on millions of dollars of roaming-call charges because the vast majority of those millions of phones moving in and out of the country don't work and therefore, cannot make calls on their network.

    4. Re:At least it's GSM... by ian13550 · · Score: 5, Informative

      Well, if you get a tri-band "world" GSM phone it works in 90% of the rest of the world where there is GSM coverage. My SE T68i worked all over Australia and Europe when I traveled there AND everywhere ATTWS has coverage (or roaming agreements) in the USA (which was getting larger and larger each month). Seems like it was compatible "with most of the rest of the world" to me...

    5. Re:At least it's GSM... by ThogScully · · Score: 2, Insightful

      I'll second that... Getting a phone that supports multiple frequencies is best as it sends a message to the phone makers that this kind of portability is important. Personally, I know it has been valuable and while I'm sure not everyone will use it, it's very nice to know it's there and it's always good to support the best standard.
      -N

      --
      I've nothing to say here...
    6. Re:At least it's GSM... by Smitty825 · · Score: 1

      Wow...so they only have to make special phones for the US Market?

      I wonder what frequencies Canada, Mexico, and South America (minus Brazil) use? Maybe the carriers have to make special version of their phones for Europe?

      At the end of the day, it is impossible for the US to use the same spectrum as Europe. We've allocated our spectrum one way, and they have allocated their spectrum in another. Currently 900 (used in Europe) is used in the US for cordless phones. 1800 (also used in the US) is reserved for the military(IIRC). With all the infrastructure out there, it would not be practical to move all of these devices to another spectrum.

      --

      Doh!
    7. Re:At least it's GSM... by winkydink · · Score: 2, Interesting

      Allow me to elaborate. The feature set on most US tri-band phones are behind those of the rest of the world. Why? Market share. Sell them in Asia-Pac and Europe by the truckload and then do a US design when and if time permits.

      Approximately 450 million handsets were sold last year. How many were GSM handsets sold in the US?

      'nuff said

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    8. Re:At least it's GSM... by stilwebm · · Score: 1, Informative

      Actually, T-Mobile still uses the 900MHz GSM spectrum in North America. The major reasons AT&T and Cingular use 850MHz are to avoid overcrowding of the 900MHz range (related in small part to the 900MHz home phones) and also because AT&T and Cingular needed towers quickly so they piggyback T-Mobile towers in many areas, especially crowded metro areas. The 850MHz spectrum was cheaper at that point (the FCC auctions off licenses), not to mention quicker time to market.

    9. Re:At least it's GSM... by Anonymous Coward · · Score: 2, Informative

      Maybe the carriers have to make special version of their phones for Europe?

      No. The majority of the world uses 900 & 1800 GSM. The US, Canada, Mexico and South America are in the minority in the number of GSM carriers, GSM network coverage and users. The cell phone companies have to specifically design their hardware for a minority market.

      None of this changes the fact that U.S, Canadian, Mexican and South American GSM carriers are missing out on a lot of roaming calls.

    10. Re:At least it's GSM... by EchoMirage · · Score: 1

      At least it's GSM...albeit at frequencies incompatible with most of the rest of the world.

      I get pretty tired of people (mostly Europeans, it seems) constantly talking about GSM as though it were the save-all solution to wireless. It isn't, and it never has been. GSM is good, but it isn't great. CDMA (such as used in the US by Sprint, Qwest, and a few others) is great. GSM runs on TDMA technology, and CDMA is almost always more efficient for splitting up the airwaves than TDMA, since you're packet-tagging transmissions on a frequency instead of time-sharing it. GSM is somewhat less suitable for data transmissions. GSM also gets touted for its 'encryption,' though the A5 encryption is provably broken and flawed (much like WEP for 802.11x).

      Moral of story: just because most of the world uses GSM doesn't mean it's ambrosia from the gods. I'd be more interested in seeing a move towards more ubiquitous CDMA (and I'd be most interested in ubiquitous WiFi...*sigh*)

    11. Re:At least it's GSM... by ThogScully · · Score: 2, Informative

      TMobile traditionally uses 1900MHz in the US and if they're expanding into other bandwidths, I haven't heard it. Not that it's impossible, but there's no case of "T-Mobile still uses the 900MHz GSM" as they never used to, even if they are now.
      -N

      --
      I've nothing to say here...
    12. Re:At least it's GSM... by Smitty825 · · Score: 1

      TMobile uses 1900. They do not have a license to use 900 in the US. Since their spectrum is 1900 only, they sell phones that use 900/1800/1900 to maximize worldwide roaming.

      --

      Doh!
    13. Re:At least it's GSM... by stilwebm · · Score: 1

      Doh! My mistake. You are correct. They use 900MHz only outside of North America.

    14. Re:At least it's GSM... by winkydink · · Score: 1

      I don't recall saying it was ambrosia, water, or even hemlock.

      Just because most of the world uses it means just that. Kind of like Microsoft.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    15. Re:At least it's GSM... by nelsonal · · Score: 1

      I think the US got about 60-80 million of those phones, and about half would be GSM. However, one important note is that they probably accounted for more than 1/3 of global phone revenues, a Chinese phone that is sold to a pre-paid customer is going to have a wholesale price as low as possible (likely well below $100). A camera phone sold here to someone with a 1-2 yr contract might cost $300 or more wholesale (they actually mark them down to sell them to you).

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    16. Re:At least it's GSM... by silicon+not+in+the+v · · Score: 1

      "Your phone is both out of date"
      Gee, it Just Works(TM)

      "...and expensive" ...and was free.

      --
      We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
    17. Re:At least it's GSM... by winkydink · · Score: 2, Informative

      No carrier subsidies in China. You buy your phone retail and they cost as much as they do in the US. I don't think GSM has anywhere near 50% penetration in the US, but have not seen specific research.

      --

      "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    18. Re:At least it's GSM... by fingusernames · · Score: 1

      Some history is in order here...

      In the beginning, there were two carriers per market. The FCC allocated bandwidth for the A carrier, and the B carrier. The A carrier was *always* the local Bell company, what we call the ILEC now. The frequencies licensed were in the 824 - 894 MHz range. Those are the frequencies where the original cellular FDMA AMPS operates.

      In the mid 90s, the FCC began licensing PCS. PCS frequencies were initially 1850 - 1990 MHz. They also added some odd frequencies, called narrowband: 901-902MHz, 930-931 MHz, and 940-941 MHz. The narrowband cannot effectively be used for voice.

      So, we have two ranges used here in the U.S. PCS was auctioned off, in six blocks per market, to permit lots of competition. The original intent was not for it to be used solely to compete with cellular. Rather, for lots of new technologies as well, such as wireless "landlines" using microcells. That never took off... rather than herald a new golden age of wireless communications, PCS has just facilitated cheaper cell phones. Not necessarily a bad thing I guess.

      AT&T and Cingular do not use "850" MHz purely out of choice. Per the FCC:

      Cellular licensees are permitted to participate in PCS outside of their existing service areas or in any area where the cellular licensee serves less than 10 percent of the population of the PCS service area. Cellular licensees are defined as entities which have an ownership interest of 20 percent or more in a cellular system. Cellular licensees may also compete for one of the 10 MHz blocks in their existing service areas. Local exchange telephone companies are permitted to apply for PCS licenses on the same basis as other applicants, except for instances where holdings in cellular systems would disqualify them.

      Cingular is a consortium of Baby Bells: they already had FCC licenses, by default, for A band AMPS frequencies. Legally, they could not get into PCS frequencies. So they merely transitioned their network from AMPS->NAMPS->DAMPS->TDMA->GSM. As they expanded into markets where they didn't have cellular licenses, they sub-licensed or purchased, either in cellular or PCS. Same for Verizon, though they chose CDMA over GSM.

      AT&T WS (which started life as McCaw) originally had very few licenses. They built their network mainly by buying up as many of the AMPS B carriers as they could (recall Cellular One... similar model). So, they also got pre-existing AMPS licenses, and purchased/sub-licensed other cellular/PCS licenses later. They then did the same network transition to GSM TDMA. That makes Cingular and AT&T a very good technology match.

      As for T-Mobile, Sprint, others... they use what they use because they bought PCS licenses for a pretty penny. T-Mobile started out as Voicestream out west, and Aerial (US Cellular subsidiary) in other markets. Voicestream purchased Aerial, and then Deutsche Telecom purchased Voicestream. Sprint paid a fortune for its PCS spectrum, and built the "first nationwide network" using it. So on.

      Regarding 900MHz, no cellular/PCS system in the US uses it for voice. Frequencies around there have been long allocated elsewhere, hence the FCC having to hand out little bits and pieces. There isn't room there for voice.

      As for piggy-backing towers, that's always been done. Competitors have long shared towers, and sometimes are forced to by local regulations. They typically do not share equipment. They lease rack space in the shack, and put up their own antennas.

  10. Who benefits out of this? by Larsiny · · Score: 1, Interesting

    So the question is will at&t's decent gsm network improve cingular's horrid coverage reputation or will cingular's bring down at&t's established services...hmm...

    1. Re:Who benefits out of this? by FatAlb3rt · · Score: 4, Insightful

      horrid coverage reputation? odd, i've never heard of it. care to elaborate?

    2. Re:Who benefits out of this? by ThogScully · · Score: 1

      I remember reading somewhere that Cingular used mostly the TMobile network which I've never had much a problem with (albeit I know there are some) and that AT&T has none of its own network and so has to license from both TMobile and Cingular to have any coverage? Maybe I'm wrong, but otherwise, I can't imagine how AT&T could be better than Cingular.
      -N

      --
      I've nothing to say here...
    3. Re:Who benefits out of this? by GizmoToy · · Score: 1

      That is the GAIT(GSM and TDMA) network map. The parent was likely referring to the GSM network, which is significantly smaller. Although, even with a GSM phone I can't say I've ever had coverage problems I would describe as "horrible". It was already possible to use AT&T towers if you couldn't get Cingular reception...

    4. Re:Who benefits out of this? by GizmoToy · · Score: 2, Informative

      Close, all three have their own towers. About 6 months to a year ago they all signed agreements letting their subscribers use the towers of one of the other 2 companies (Cingular, TMobile, AT&T).

      Cingular has the largest GSM network, or did last I looked, if I'm not mistaken... followed by TMobile and then AT&T.

    5. Re:Who benefits out of this? by FarmerDave · · Score: 3, Informative

      "Map depicts an approximation of outdoor coverage." As a current Cingular customer, I can attest to the fact that it's a *WILD* approximation - their coverage actually sucks. I've been in several major metro areas where I could get *no* signal, while my Verizon-using counterparts were okay.

      --

      THINK
    6. Re:Who benefits out of this? by ThogScully · · Score: 1

      I don't know that I agree that Cingular has the largest network. Certainly TMobile and Voicestream put together a mcuh larger network long before Cingular got into GSM. And I've been all over the country and always, with one exception in southern California, get a TMobile or VStream provider. If I have a choice of networks to connect to, it's a rarity.
      -N

      --
      I've nothing to say here...
    7. Re:Who benefits out of this? by jonasmit · · Score: 1

      I have been a cingular customer for some time and their coverage is quite terrible. Long stretches of highway without a signal. I live in the middle of a city of 600K people but I can barely get a signal in my home. The customer service people said something about brick houses and then I tuned out b/c that is absurd... I have friends who can always get a signal in places where I cannot (with Verizon and Sprint).

    8. Re:Who benefits out of this? by skribble · · Score: 1

      Let's hope this patches the holes in Cingular's network. The thing is I think the merger is a win-win for ATT and Cingular customers as there is usually one tower or the other available most place these days. Right now in my office at work I get 3 signals (Cingular + 2 "Cingular Extended" (i.e. ATT & T-Mobile)) The Cingular Tower is the weakest one and the extended network is unavailable in a "Cingular area". With ATT wrapped into Cingular I think there will be one strong network.

      Also ATT and Cingular both have very similar networks with many towers in the 850 range (Since they converted the TDMA signal to GSM). The rest of the GSM networks operate at 900 (i.e. TMobile and Europe). Of course most of Europe is also covered at 1900/1800 as is most of the major cities in the US (Thus tri-band "world phones"). (My GSM Treo 600 actually is a quad-band phone (850/900/1800/1900) I believe it's the only one available).

      Finally Cingular coverage and service is much better then Sprint ever was. I also find Cingular has much better selection of phones since it's pretty standard GSM+SIM. Sprint had terrible phone selections and Verizon is even worse (i.e. you won't see and bluetooth or anything like it on Verizon 'cuz they want to charge extra for features inherently available by such technologies).
      --
      --- Nothing To See Here ---
    9. Re:Who benefits out of this? by wayward_son · · Score: 1

      Verizon's coverage in my area is terrible. Dead spots everywhere.

      I'm an AT&T customer and have never had a problem with them. I don't know about Cingular, but they seem to be good in the Southeast (owned by BellSouth).

      As always, YMMV.

    10. Re:Who benefits out of this? by GizmoToy · · Score: 1

      I've taken my Cingular all over Ohio, Michigan, Indiana and Kentucky without any lapses in service... so the coverage is pretty good in those areas, at least.

      You're right, though. T-Mobile is the largest GSM provider in the US.

      T-Mobile Press Release

    11. Re:Who benefits out of this? by Anonymous Coward · · Score: 0

      Not only is this map for their GSM and TDMA network (few, if any, phones they offer can use both networks), but it includes their partner network. You have to pay extra to avoid roaming charges on much of this area.

    12. Re:Who benefits out of this? by Larsiny · · Score: 1

      I can't speak for anyone but myself but from friends and family who've used Cingular as well as market research when I considered changing phone companies last month, that's the impression I've gotten of cingular. And the areas that I care about is southern california (specifically san diego) and the south bay area (san jose, santa clara county).

    13. Re:Who benefits out of this? by Larsiny · · Score: 1

      Yeah I've heard that they use each other's infrastructure and so this deal was pretty easy to predict. I actually think this will be good for both and help customers of both brands. I was debating whether or not to switch to a GSM carrier (currently have verizon) and decided to wait out the at&t deal. Before putting off my decision, I was leaning towards getting at&t since they have a tower very close to where I live and work. But like I said in the parent post, I am afraid cingular might make it worse instead of better.

    14. Re:Who benefits out of this? by Anonymous Coward · · Score: 0

      > horrid coverage reputation? odd, i've never heard of it. care to elaborate?

      The map shown is a COMBINED GSM/TDMA network and can ONLY be utilized with a GAIT-compatible phones. There are nearly no GAIT phones, and u have to tag on TDMA legacy anyway. If u wanna bother with GAIT, just go to Verizon.

      The LAST thing I want now is to have New Cingular grab in T-Mobile, and force me to suffer with Cingular's horrible customer service again...

    15. Re:Who benefits out of this? by Anonymous Coward · · Score: 0

      sure i'll elaborate.. their coverage sux. i bet if you could zoom in on the map you'll find tons of holes.. like in my apartment, the apartment i had before that, and the apartment i had before that.. i can assure you, wherever there is an apartment, cingular will have no signal there. or a weak one.

  11. Verizon's response. by DarkHelmet · · Score: 4, Funny

    Can you hear me now...
    (wait for it)
    (wait for it)
    NO CARRIER.

    SHIT!

    --
    /^[A-Z0-9._%+-]+@[A-Z0-9.-]+\.[A-Z]{2,4}$/i
  12. Re:ARGH! FUCK GSM! by caston · · Score: 4, Funny
    Somebody needs a hug.

    --
    Beings aspergers AND pulling chicks... I enjoy the challenge!
  13. I'm a current Cingular customer by Anonymous Coward · · Score: 2, Informative

    And I have to say that they've been nothing but courteous and respectful on the phone with me. They've even taken off $200+ long distance fees, and given me some extra perks(Free 2mb internet downloads/month).

    1. Re:I'm a current Cingular customer by Stingr · · Score: 1

      Same here. Although I will admit that I'm considered a corporate customer because we got the plan through my wife's teachers union. The people at the stores are great too. We just upgraded our phones recently because our contract was up and the guy was able to work out a deal that gave us the same amount of minutes but allowed us to have rollover (which we didn't have before), a 1MB wireless web package for me, and he threw in 100 free text messages for each phone. When all was said and done we actually saved two dollars a month on our bill but with a whole lot of extras. It was much better than the people at the Verizon store. They were pushy and rude and didn't know squat about what they were selling.

      --
      Chaos reigns within.
      Reflect, repent, and reboot.
      Order shall return.
    2. Re:I'm a current Cingular customer by Anonymous Coward · · Score: 0

      California Public Utilities Commission fined Cingular $ 12 million last year for lousy service. Considering that these regulators are scared of their own shadows about pissing off the utility companies this was either a ballsy move (which I doubt), or so bad they couldn't ignore it.

  14. Interesting by macmaniac · · Score: 0
    Central New York _just_ got serviced by AT&T Wireless. Cingular, on the other hand, has been around here for years....well established in the same locations that AT&T Wireless just opened...

    Could tie down our cellular market a bit up 'round where I am....

  15. Cingular by illuminata · · Score: 3, Funny

    It's the "I can tell Vodaphone to swallow my balls now" plan.

    --


    Until Slashdot fixes the funny modifier, use insightful or interesting. The poster knows your intentions.
  16. Re:ARGH! FUCK GSM! by AKnightCowboy · · Score: 4, Funny
    I don't need a cell-data-web-mail-espresso machine-cocksucking device

    Which provider were you with again? The phone I was looking at had a built-in camera, but nothing as extravagant as a cocksucking device and an espresso machine. Wow. Just... Wow.

  17. Now what? by NETHED · · Score: 3, Interesting

    What happens to the regional AT&T Networks? In the South East, there is a company owned by Triton Communications called SunCom, and they PROUDLY state, everywhere that they are part of the AT&T network. Website Just look at their logo! I wonder what this means for companies like them? Will AT&T Wirless be mirged out of existence?

    --
    --sig fault--
    1. Re:Now what? by J3M · · Score: 1

      I was with SunCom here in the MidWest for several years. Part of the reason I went with them was because they were part of AT&T. However, about two years ago they suddenly stopped being SunCom and went to just plain old AT&T. I had assumed they had gone out of business, but I guess not. My service was the same so I never cared enough to look into it. So my guess, your SunCom will become Cingular.

      --
      Aych tea tea pea colon slash slash slash dot dot org slash
    2. Re:Now what? by Wireless+Joe · · Score: 1


      The AT&T Wireless brand name will cease to exist if the merger is approved; you'll only have Cingular service. As for the affiliates, they can choose to become "a proud member of the Cingular network: get bought outright, or take the chance of going on their own (which will most likely result in a buyout anyway).

      Slightly OT: It's too bad that the AT&T Globe will be setting on the horizon in the next few years. With the loss of AT&T Broadband, and now AT&T Wireless, and soon (probably) the buyout of AT&T LD by one of the Baby Bells, we're going to lose an American corporate icon that traces its legacy back to AG Bell. I know there isn't room for sentimentality like this in the corporate world, but I am one of the (few) Gen-Y'ers that actually had an appreciation for that kind of thing. So long Big Blue Deathstar!

    3. Re:Now what? by Justen · · Score: 1

      In SunCom's case, they're good for at least another year.

      http://www.tritonpcs.com/news/pr_111103.shtml

      Also, Rogers AT&T Wireless in Canada is in the process of eliminating "AT&T" from its name.

      justen

    4. Re:Now what? by DA-MAN · · Score: 1

      Also, Rogers AT&T Wireless in Canada is in the process of eliminating "AT&T" from its name.

      Oh shit, first Microsoft trademarks a common word like Windows and now AT&T is going to have a service simply called wireless? What is this world coming too.

      --
      Can I get an eye poke?
      Dog House Forum
  18. Vodaphone's stock price.. by asdf+101 · · Score: 2, Insightful

    ..

    A lot of relieved Vodafone investors then -- or potential investors for that matter -- who it seems didn't have much confidence in the ATT buyout.

    Now, next try for Vodaphone: Vivendi.

    1. Re:Vodaphone's stock price.. by asdf+101 · · Score: 1

      damn .. was complacent to preview and a html_tag ate my text in an anyways misplaced comment!

      see: otherwise.

    2. Re:Vodaphone's stock price.. by liquidsin · · Score: 0, Offtopic

      Yeah, but so far you've managed to get modded +8 insightful by dupe posting that one comment. Keep up that good work and they'll make you an editor!

      --
      do not read this line twice.
  19. why... by ZoneGray · · Score: 5, Insightful

    Why gripe about a reduction in the number of wireless providers, when the last mile of copper is still a legal monopoly?

    Every wonder why wireless phone service is becoming cheaper than wired? Ever wonder why your wired service is a few decades behind in technology?

    Ever wonder why you can get a broadband cell phone set up immediately, but you often have to wait a month for DSL installation?

    Say what you want about the wireless market, it will soon offer better services at cheaper prices than wire. And the difference isn't technology, it's regulation.... it's the legislated monopoly that claims to protect consumers. But nowadays, poor folks who talk a lot are using wireless phones, because it's cheaper.

    1. Re:why... by mericson · · Score: 1

      No, wireless is cheaper than wired because it's hugely expensive to run wire that last mile.

      It's cheaper to put up 1 cell phone tower than it is to run wire to hundreds of houses.

    2. Re:why... by ZoneGray · · Score: 1

      Well, if it's so expensive, then why do we need to lock out potential competitors?

    3. Re:why... by Anonymous Coward · · Score: 0

      Why gripe about a reduction in the number of wireless providers, when the last mile of copper is still a legal monopoly?

      I think you are confused. You can buy local telephone service from any provider you wish - including your cable company. The question is, why can you only buy cable from one company? The monoploy you refer to exists in the cable industry, not the local telephone industry.

    4. Re:why... by Anonymous Coward · · Score: 0

      That's always been true. But wireless has been dropping in price while your wired phone bill increases every year.

      That's beacuse wireless has continually benefitted from improved technology, while wired has had only two or three network-level innovations (ISDN, DSL) in a hundred years. By contrast, we've deployed several generations of wireless networks in less than a decade.

    5. Re:why... by ZoneGray · · Score: 1

      Well, there's still only one company allowed to run copper wire to your house and connect it to the telephone network. They can sell multiple applications on top of it, but that last mile is still ridiculously overpriced and incredibly backward technologically. Nearly every other area of technology has dropped tenfold in price and increased tenfold in performance over recent decades. But the local loop hasn't improved in price vs. performance at all.

    6. Re:why... by markhb · · Score: 1

      I think it's more a matter of Universal Service in exchange for the monopoly... Verizon (in my area) is protected from competition in the more populated areas of the state, but in exchange they have to run miles of wires in the rural / forested areas so everyone can have phone service. I doubt you'll see amny cell towers go up to serve settlements of 60 people who are 85 miles from the next town (and over 100 miles of unpaved woods from the next town in the opposite direction)....

      --
      Save Maine's economy: write stuff down. All comments are exclusively my own, not my employer.
    7. Re:why... by ZoneGray · · Score: 1

      Of course, that's the excuse politicians used to sell it... and I'm sure that initially it helped push wires out into the woods. In the 1920's.

      But nowadays... why should people in the cities subsidize phone service in the boonies? There are lots of nice things about the boonies that you don't get in the city. Sure, absent a "universal serice" requirement, your local telco might not serve certain neighborhoods. But that's not a problem, as long as others are free to serve those neighborhoods. But they're not.

      It's funny, we get so used to the monopoly system that we almost forget it's there, and the "universal service" argument relies on the assumption of a monopoly.

      In any event, I've had my cell phone ring in Death Valley and in the middle of the Everglades, places where you can't even get wired service and where cell service exists without the "benefit" of regulation. On weekends, I'm more bothered that I can't find enough places where it won't ring.

    8. Re:why... by GSloop · · Score: 1

      Frankly, you, IMHO, misunderstand the problem. Sure, the monopoly is inefficient. Always will be.

      The real problem is that the monoploy hasn't been well regulated. If they were forced to reinvest into their networks rather into ventures with Disney etc, and treat it as a REAL public commons, we'd see much more up to date equipment.

      What ought to happen, is that the municipality ought to take over the physical wires and offer anyone who can offer service the ability to do so on a level playing field. The regional telco's don't even come close to doing this.

      But anyway...

      Cheers,
      Greg

  20. Competition by zazas_mmmm · · Score: 4, Interesting
    and the number of competitors for wireless devices in the US is down by one.

    Is it inherently a bad thing to have one less competitor? Isn't competition supposed to only be the path towards customer satisfaction? In the world of wireless, where the end is good coverage, an excellent infrastructure, and flexible plans, as long as competition fosters these things it's good to have one more carrier in the fray. However, AT&T has arguably the worst network and worst coverage of any provider. Having them swallowed into a much larger network with much broader coverage is not inherently a bad thing.

    This is not to debate the merits of Cingular's network or to compare their coverage or plans with Verizon, T-mobile, or Sprint's--this is simply to say that beleagured AT&T customers serve to gain from the acquisition.

    --
    I'm a friend of a friend of the working class.
    1. Re:Competition by Anonymous Coward · · Score: 0

      You forgot the reason I was happy to hear the news. AT&T had the worst customer support. They keep playing tricks with the prices. I don't know why anyone would stay with them after their contract ended. From what I hear Cingular respects it's customers. One less scummy company is a win in my book.

  21. It can't get much worse... by Anonymous Coward · · Score: 0

    Yes it can. I thought I had escaped Cingular by switching to AT&T. After that whopper of a $100 overcharge that no one at the Cingularly bad company could explain or correct, I knew I had to move. The charge was not for minutes over our monthly allowance - it was simply an additional charge on the bill.

    Yes, it can get much, much worse. Switch while you still have your wallet intact.

  22. Vodafone's stock price... by asdf+101 · · Score: 5, Informative

    ... rallied after it was announced that they had lost the bid for purchase of that ATT segment to Cingular.

    A lot of relieved Vodafone investors (or potential investors for that matter) then who it seems didn't have much confidence in the ATT buyout.

    Now, next try for Vodaphone: Vivendi.

    1. Re:Vodafone's stock price... by TopShelf · · Score: 4, Insightful

      Actually, it's very typical for an acquiring company's stock to drop upon the announcement of a deal like this. It's a huge risk, the benefits of which (if they occur) are realized years down the road. In the short term, however, it can cause a cash crunch and provides an obvious distraction from the day-to-day work of improving the existing business.

      Rest assured that if Vodaphone announces a deal for Vivendi, the stock will drop once again...

      --
      Stop by my site where I write about ERP systems & more
    2. Re:Vodafone's stock price... by perly-king-69 · · Score: 4, Interesting
      Not necessarily. Vodafone's stock price jumped 5% this morning because AT&T was, in analysts opinions, overpriced.

      --

      --
      This sig is inoffensive.

    3. Re:Vodafone's stock price... by TopShelf · · Score: 1

      In most takeovers, the acquirer has to overpay - offering a premium to the current price is the incentive for current shareholders to tender their shares. Look at the offer for Disney, and Oracle's latest offer for Peoplesoft - each carries a premium over the market value of the company at the time the offer was made...

      --
      Stop by my site where I write about ERP systems & more
    4. Re:Vodafone's stock price... by stilwebm · · Score: 0

      Indeed, the rish is a huge factor. Also analysts were estimating the buyout would dilute earnings per share for at least four years.

    5. Re:Vodafone's stock price... by nelsonal · · Score: 1

      Vodafone's plan here was to get Cingular to overpay, their stock dropped because investors began believing the rhetoric that management was putting out, cut and dry, it would be stupid to sell a nice minority stake in the biggest and best performing wireless company for ownership and brand extention in the third best. Cingular can consolodate networks and many other costs, Vodafone wouldn't have already owned a network and would have had much smaller savings opprotunities, mostly large purchase agreements that they have with handset and network providers.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    6. Re:Vodafone's stock price... by el_nino-2000 · · Score: 1

      Plus Merrill Lynch has to take their cut of the 40.5 billion too

  23. I guess it's a good thing... by jcostantino · · Score: 1

    that I moved from ATTWS to Cingular last week? Do I have to pay the balance due? lol!

    --
    Reviews with a twist! http://www.sardonicbastard.com
  24. Damn, I just got rid of AT&T and went Cingular by RCO · · Score: 1

    I hope they get rid of the people that do the billing when Cingular takes over, I don't want to deal with that crap any more. Man I thought I was rid of AT&T and the monthly calls to them to complain about my bill.

    --
    'And all the monkeys aren't in the zoo Every day you meet quite a few...'
  25. might not be such a bad thing by johnjosephbachir · · Score: 5, Insightful

    Creeping toward monopoly, or only a (smaller) handful of key players in the mobile phone market might not be so bad in terms of quality of service. For some markets consumers benefit from conglomeration of resources. Think about long distance service. There are 3 major players and a handful of tiny players. I don't feel particularly ripped off on my long distance service. If there were 45 different long distance companies, then they would all be charging each other fees to go from network to network, there would be incompatibility problems which would cause decreased quality and also slower adaptation of new technology.

    Don't get me wrong, the reason it's like this is because the government doesn't step in and regulate the industry as much as it "should". If we were magically fully utilizing all of the state of the art fiber optic line that we had in the ground and it was all seamlessly available on the free market for any provider to rent at a standardized price, then having 100 bandwidth/long-distance companies would indeed be a good thing for consumers.

    But like the wording of my example might suggest, I don't think it would be possible for the technology to stay state of the art AND fully regulated at the physical layer even if the government wanted to. Governments are (reasonably...) good at taking something economically tangible, like value-units of food or healthcare, and distributing it pretty much fairly (not that they always do this, but if they do then they are capable of succeeding).

    But even if the US government regulated the network, and had a board of domain experts constantly auditing the state of the system, the fact of the matter is they would not have the motivation to maintain a state of the art network to support bandwidth and voice. Greedy corporations are good for that.

    And 100 greedy corporations would never be able to interoperate and also provide state of the art and fairly priced services.

    Lawrence Lessig, are you reading this? Set me straight!! :-)

    1. Re:might not be such a bad thing by hendridm · · Score: 1

      > I don't feel particularly ripped off on my long distance service.

      Consider yourself lucky. We were getting raped on long-distance fees with AT&T. Our bills were showing around 29 cents per minute to call intra-state! Thinking that was outrageous, we called to cancel our service. They said, "oh, your paying more because you're not on a 'plan'". WTF?! Why wasn't I on this "plan" to begin with? Did you think I wanted to pay more for long distance? Basically, we weren't on the plan because we didn't bitch enough, and when we threatened to cancel, then our price got lowered.

      She told me about the "plan" and it sounded like an okay deal, so I agreed. Before I agreed to the change, I asked what ALL THE COSTS involved were. She basically led me to believe there would be no extra fees for changing over and the only difference we would notice is a cheaper rate per minute. Fine, sounds good to me.

      When we got our next phone bill, we noticed several charges on it like some "service change fee" and a monthly fee for this new-fangled plan we were on, even after being assured that no extra fees would be billed. Furious, I called them and told them to cancel it. Period. They tried to tell me that I must have been mistaken because nobody there would have said such a thing, etc. I told them to go to hell and cancel my service. They did.

      Meanwhile, I stop by the local Sam's Club and pick up a 600 minute phone card for like $19.95. That's a little over 3 cents per minute. The beauty of it was that it was an AT&T phone card. Why can they give me 3 cents/minute on the card but charge me outrageous rates as a long distance customer? Does it cost them 26 cents per minute more to do it the "old fashion way"?

      Here's what I want: Instead of raping me as a long distance customer to pay for those who are getting long distance for next to nothing for the 3 cents/minute, why not just CHARGE A FAIR PRICE to everyone where you are making enough money on everyone to turn a decent profit and we don't have to play these games to get a decent rate. I'd be happy to pay more than 3 cents a minute just to avoid all the bullshit.

      /rant

    2. Re:might not be such a bad thing by johnjosephbachir · · Score: 1

      heh, after i had read half of your post i was going to say "get an att calling card from sam's club, it's 3 cents per minutes" but you seem to have done just that. i know the phone companies give pretty shitty customer service, but i was refereing to a more abstract notion of indiscriminatory access to features for a reasonable fee. even if they end up charging you three times what you think they are charging you, this pales in comparison to other unregulated markets like health care, who's values and and norms and history and (thankfully high) standards of quality make it impossible to be accessible to a huge majority of the population, or cred, where the entire fundamental business model hinges on the ignorance and vulnerability of their customers. hmmm but does this all conect with my original point about some markets benefiting from somewhat monopolistic environments due to conglomeration... well i can't make direct anaologies for all of the above points because i indeed don't think that health care and credit would benefit significantly from conglomeration of resources. now i'm confusing myself. zane help!!

  26. Hurray! Guess who's picking up the bill? by OlivierB · · Score: 5, Informative

    You Now what, customers are gonna pick up the bill. That's right. Here in Europe everybody got frenzy when the governments put teh 3G licenses on auction. Well all our operators forked out Billion$. How are they paying for it? Well we are! Altough there are ever more susbcribers to their service prices have not come down. Forget about the whole economies of scale and inversed moores law for telecommunication prices. We have kept a steady Price tag. Every time we text we have to pay roughly 20 Us cents for a 160 caracter SMS! Beter yet whenever we travel abroad (to another EU country) we end up paying calls for about 1.2$ per minute. That's for inbound calls too. I'm sick of it and have decided to ease off on my phone. Email is massively back in my live. Welcome to the club America

    --
    Artificial intelligence is no match for natural stupidity
    1. Re:Hurray! Guess who's picking up the bill? by Anonymous Coward · · Score: 0

      The revenues of combined company amount for some $35 billion per year, so Cingular will get their money back in a year or two without changing a thing. Don't forget reduced expenses..

    2. Re:Hurray! Guess who's picking up the bill? by OlivierB · · Score: 1

      Revenues have nothing to do with Profit! Shareholders are not interested in revenues but share price. No profit no dividend. You should look at the PER (profit earnings ratio = number of years of current profit to pay market price) in this industry. It is near 50, which means profit would pay back the investment in 50years. Darn risky if you ask me

      --
      Artificial intelligence is no match for natural stupidity
  27. obligatory posts by davejenkins · · Score: 4, Funny

    Let`s just get these out of the way now...

    "I for one welcome our new Singular overlords!"

    "Ein Volk, Ein Reich, Ein Netwerk!"

    and wait for it...

    "All your network are belong belong to us!"

    1. Re:obligatory posts by weshart · · Score: 1

      You forgot:

      In SOVIET RUSSIA, Wireless Companies acquire YOU!

  28. Hope Cingular knows what they are getting... by idiot900 · · Score: 4, Informative

    I tried to buy a phone and service from AT&T Wireless last November, only to find that their store literally was incapable of selling me one because "their computers were down." This was the case for days. I've seen postings online by their employees detailing what a mess their internal systems are. Hopefully Cingular knows what they are getting into in terms of merging their operations.

    Also it's important to remember here that AT&T Wireless hasn't been a part of AT&T proper since 2001. They are a separate company with rights to the name and logo.

    1. Re:Hope Cingular knows what they are getting... by gregarican · · Score: 1
      That's what they got for implementing a Siebel database conversion *presumably* right before the Christmas selling season. Nice move. I used to work for part of the VerizonWireless puzzle between 1996 and 1999. I recall our Siebel implemenation wasn't much better. It was used for GIS-TIS stuff and was really a rocky road for enterprise-wide delivery.

      I think due to all of the mergers, acquisitions, and whatnot most of technology and communication companies have internal systems in disarray. It's like a bachelor hooking up with all of these different ladies and moving in together. Hard to keep all of your personal belongings and effects in a nice, organized fashion.

    2. Re:Hope Cingular knows what they are getting... by MikeVx · · Score: 1
      I tried to buy a phone and service from AT&T Wireless last November, only to find that their store literally was incapable of selling me one because "their computers were down."


      I bought my SE T62u in July from Cingular. Everything went well until they went to program the SIM. The remote computer was down. The store reaction? Use the local computer to feed my ID numbers to the SIM, slap it in the phone, turn the phone on and work with the next customer while I waited. 10 minutes later, the phone beeped and asked to be powered off. When it came back on, it went straight into operating mode and after some test calls, I left with my new plan working. OTA programming is not very fast, but it works, and gave them a minimal-delay fallback for programming the phone. The customer who had to wait 10 extra minutes is less annoyed than the one who is told to come back later.
      --
      Sigmentation fault - core dumped
    3. Re:Hope Cingular knows what they are getting... by XO · · Score: 1

      My former roommate had just started working for AT&T days before this happened. It was a 3 day outage, that took out the entire AT&T GSM network, and all accounts and account operations involving any customers with GSM equipment, is what she told me.

      --
      "Champagne for my real friends - and real pain for my sham friends!" http://ericblade.postalboard.com/
  29. Great news... by Anonymous Coward · · Score: 0

    ... for people living in Europe!

  30. Re:ARGH! FUCK GSM! by ThogScully · · Score: 3, Insightful

    The rant you make has nothing to do with GSM. You can get feature-laden phones for other services too.

    And besides that, if you don't want to use those phones, don't. Sure, it's getting harder to find phones that are just basic phones, but if the freebie phone you get with your service contract also happens to have a camera that you never use, who gives a damn? If it comes in handy, you'll have it and if it doesn't, you'll ignore it. No loss either way and no hardship on your part.

    And further, what does this have to do the overabundance of people driving SUVs and not paying attention to the road? Or with talking on cell phones while driving? Get a grip or get a hug as someone else suggested.
    -N

    --
    I've nothing to say here...
  31. Competition - rule of three by Inflatable+Hippo · · Score: 5, Insightful

    I have heard various "learned" sources state that there is little point in having more than 3 serious competitors in any market.

    Fishing around on the web for a synopsis of this theory, I came across this:

    "So why three? The authors contend that markets are inherently efficient, and three competitors is the best number to promote and sustain that efficiency. Having two companies will lead either to monopoly pricing or to the two destroying each other, and more than three leads to overcapacity and perpetual price wars.

    Thus, when faced with three established competitors in a field, you want to think long and hard about whether you're willing to spend the money to knock one of them off. Consider instead becoming a product specialist ("We make the world's best X") or a niche player ("We only serve the Y market"). Trying to force your way in either by taking on a market leader directly or by expanding outside of your niche just doesn't seem to be a wise use of resources, according to the research."

    The source of this article can be found here:
    http://www.cioinsight.com/article2/0,3959,4 7255,00 .asp

    1. Re:Competition - rule of three by Anonymous Coward · · Score: 0

      And if you found it online, it must be right.

    2. Re:Competition - rule of three by CRB2500 · · Score: 1

      Seems ADM and the rest of the world producers of Lysine (feed additive for poltury and live stock) got together and fixed the world price for the stuff. The companies were unlucky that a CEO at ADM ratted on them and helped out the FBI. But even the FBI says the CEO had some mental health issues...

      Anyway, global price fixing is going on all the time and the FBI got very luck in the ADM case. So just saying we need three to "keep things in check" is wrong by real world example.

      How about keeping the power to break up monopolies but let ALL industries AND labor fix the prices for the goods and services and quit wasting time trying to stop it. Once ALL industries AND labor are able to fix the price to whatever floats thier boats it will screw up savings but it seems that at some point everyone playing the game will get sick of it and try to come to some sort of rational means of setting up "priceing". Either that or the drive to compete will be so great that the insanity will spin out of control.

      At least people won't be living in this farce of a competitive global market.

      BTW one way to know if the Fix is on is that the Sales people were not allowed to offer better prices. So to all those Sales folks in global company land, if your bosses won't let you do your job you might want to call the FBI. Not like they will be able to do anything but you never know they might find another nut job of a CEO to rat out the others.

  32. uhm, why? by Anonymous Coward · · Score: 1, Interesting

    why do they want AT&T? it used to be a massive monopoly, now its a bad third place, whats to gain? it's going to need a LOT of investment to get back off the ground.

    1. Re:uhm, why? by squiggleslash · · Score: 3, Informative

      AT&T Wireless has never been a massive monopoly or even part of one. AT&T used to be an independent cellular carrier (McCaw Cellular Communications) competing with the AT&T-owned Bell carriers. After the AT&T breakup, AT&T bought McCaw. It was demerged in 2001, and the name really is the only part that has anything to do with old monopolies.

      --
      You are not alone. This is not normal. None of this is normal.
  33. Roaming "charges" by zoney_ie · · Score: 2, Interesting

    > Beter yet whenever we travel abroad (to another EU country) we end up paying calls for about 1.2$ per minute.

    I really hope that the European Commission cracks down on the operators over this. They need to get their act together. The whole mobile roaming thing is a serious impediment to the principle of freedom of movement in the E.U. In fact, I suspect that because of this it's only a matter of time before they do force the operators' hands.

    I mean for crying out loud, I have to roam even whilst travelling elsewhere in Ireland. (N.I. is U.K. networks). Yet Vodafone and O2 are two major networks both sides of the border. Can ANY valid reason be offered for higher roaming (heck, ANY roaming) charges in the case of ROI/NI cross-over?

    Even if there is higher costs involved, they could have roaming charges DOUBLE the normal charges and STILL be a fraction of what current roaming charges are.

    GRRRR. Gnarg. BLEAH. Rant, rave, etc... Just don't get me started on BANKING whilst in other E.U. States - it's mental (and expensive) DESPITE the Eurozone!

    --
    -- *~()____) This message will self-destruct in 5 seconds...
    1. Re:Roaming "charges" by hyc · · Score: 1

      I was wondering what the deal was here. I bought a GSM phone for my two-week trip to Ireland last month, with a Vodafone IE SIM. I was pretty dismayed at the pricing structure; My Verizon CDMA phone only cost $0.05 per SMS. I could never get a GPRS data session going, so when using the phone as a modem I had to use CSD 9600bps the whole time, what a pain. (Also a bit of a moot point; downloading 1MB of email is expensive no matter how you slice it, 20 minutes of CSD or 1MB of GPRS...)

      --
      -- *My* journal is more interesting than *yours*...
    2. Re:Roaming "charges" by Raven42rac · · Score: 1

      Having traveled to Ireland frequently (Republic and the North, mostly Derry and Buncrana), the only way you do notice the (practically non-existent) border is when you roam on a mobile. I am sure the reasons for the high roaming charges is twofold. One, they charge such high prices because they can, and people have no choice but to pay them due to there being no competition. Two, it is probably another great opportunity for the UK and the EU to trade jabs with each other, as well as the UK and the ROI.

      --
      I hate sigs.
  34. That's "mlife" to you... by RobertB-DC · · Score: 2, Funny

    Who know after three months of pumping up this m-life that it was for a mobile phone plan.

    I remember the billboard with an 8-year-old girl, thinking "what's an mlife, and how do I get one?" The answer, Virginia, is that nobody really knows, but it costs about $40 billion.

    Those mlife ads always gave me the creeps, anyway. There was always something a little too close to a religious overtone to them... they looked like they were designed by the same folks who put together a local megachurch's billboard campaign. Kinda like "contemporary Christian" music is disturbingly similar to pop music, with "Jesus" in the place of "Baby".

    Gives me the creeps. Just give me that old time religion... it's good enough for me!

    --
    Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
    1. Re:That's "mlife" to you... by pyros · · Score: 1

      Faith Plus One rules, don't you think? I mean, who wouldn't want to take a nice walk on the beach with Jesus and feel Jesus's love on their face?

  35. Wireless devices or services? by Kopretinka · · Score: 1
    I thought AT&T Wireless was in the wireless operator segment, not in the wireless hardware? I don't mean it as a cliche, but here in Europe the two are separate. Sure I may buy a phone from my operator, often for a good price (if together with a long-time plan), but personally, I haven't done so yet and I've had different phones and different operators. Interoperable, btw.

    Also, here we used to have two wireless operators, and the competition really only showed when the third started. On the other hand, for our small market a fourth operator would be an overkill, I believe, unless the borders really start to dissolve in the EU.

    --
    Yesterday was the time to do it right. Are we having a REVOLUTION yet?
    1. Re:Wireless devices or services? by hawaiian717 · · Score: 1
      Unfortunately it doesn't work that way in the US. Generally, you buy the phone from the company that provides your service, or an agent that works on behalf of the company. A couple of reasons for this.

      One is the dominant of CDMA over GSM. CDMA phones do not use a SIM card and thus are generally tied in hardware to work with a particular provider. Its sometimes possible (I've heard of an AT&T TDMA phone being set up with Cingular TDMA service, but that's the exception rather than the norm).

      Even the GSM providers make this tricky. When you buy the phone, it is generally locked so that only that provider's SIM cards will work unless a special unlock code is provided. Which is not easy to get. I had a Pacific Bell (became Cingular during the 1 year contract) GSM phone (Nokia 6190). After over three years with the company, I decided to get a T-Mobile Sidekick and cancel the Cingular service. The Cingular rep would not give me the unlock phone for my Nokia; I had wanted to be able to put the T-Mobile SIM card in it as a backup for the Sidekick.

      Sure, as GSM grows a market could develop for independant GSM phone sales, however how would they compete? The cell phone companies heavily subsidize the cost of the phone itself through the service charges; the amount you pay when you buy your phone is usually less than the wholesale cost for the phone. In order to be a viable business, an independant retailer would have to charge more than wholesale, and how would they compete with somebody selling a phone for less than wholesale?

      Incidentally, I have found the best way to get through to a live agent when calling Cingular is to select the option for "I want to cancel my service." In fact, that's the only way I've found...

      --
      End of Line.
    2. Re:Wireless devices or services? by Kopretinka · · Score: 1
      The operator-provided selection of phones is also usually locked and subsidized, but one can unlock most phones in any independent store in five minutes and the equivalent of ten bucks, voiding the warranty in the process of course, which doesn't matter as you'll want a new phone in a year or two anyhow.

      The reason for the flourishing independent (unlocked and not subsidized) GSM phone market is simple - fashion. The operators' selections are rather limited, if I want a shiny fancy new phone, I'll go to independents. A shiny fancy new phone is a must among the teenagers, the yuppies and the managers, of course.

      Another reason is the fact that prepaid service with no contracts is very popular here, for which no subsidized phones are available or the subsidy is too small to really matter. Therefore you choose to differentiate by buying an uncommon phone.

      --
      Yesterday was the time to do it right. Are we having a REVOLUTION yet?
  36. Upside for AT&T Wireless Customers by RGautier · · Score: 2, Interesting

    Perhaps this means that all of those AT&T Wireless customers (I was one - no longer am) will now get better service, both customer service and carrier service. Billing problems aside, trying to get ahold of the person in the current AT&T Customer Service to deal with a problem with either your phone or your bill is ridiculous. The Cingular people will likely do a MUCH better job than the behemoth that is AT&T. As far as coverage, AT&T coverage was great when I had it, but it was definitely oversubscribed. With the addition of Cingular towers to the equation, perhaps AT&T's customers will see some relief soon in major metropolitan areas.

  37. Amen! by nahdude812 · · Score: 5, Interesting

    I switched from Cingular to Verizon some months back, and pay MORE for the "same service" under Verizon. Except I'm getting tons more service, the dead spots are almost non existant, and when they are, it's usually only for the span of 100 yards or so, not miles like Cingular.

    Also, Cingular screwed up my billing on almost a monthly basis. They kept claiming that I was delinquent on my payments, only my payments go out automatically 5 days in advance (I never incurred extra charges, so it was a flat fee every month). I know they got the payments on time, but they'd feed me the "You have to allow us 5 business days to process your payment" BS. My bill is paid the day you receive the check, not the day you get around to telling your computer system that it's paid. Heck, they cash the checks before they enter them in to their system, all of my checks were cashed 1-2 days before the due date, but they still told me I was delinquent.

    I'd call every month, and every month, they'd take off the late fees when I complained about it, but do you know how old this gets? Every single month calling them to get them to correct their errors. I switched off of them and evaluated AT&T and Verizon as potential new service providers, and decided on Verizon only because of the glowing testimony given by a coworker, who also lent me his phone for a day so I could check to see if those dead spots (eg, my house and my work) in Cingular's network were there for Verizon, when they were non existant under Verizon.

    If I had switched instead to AT&T, I'd be canceling my service right away even if it meant I had to suck down the early termination fee.

    1. Re:Amen! by duffbeer703 · · Score: 1

      Back in the old days (like 5 years ago) whatever little company Cingular gobbled up in my area was like 10x worse than Cingular.

      Apparently rural areas were run by francised tower operators who frequently billed Cingular late or quarterly or something...

      So you'd drive into an affected rural area and use the phone for a couple of emergency calls (remember this is expensive roaming in those days)... then you wouldn't get a bill!

      Strange, eh?

      Well what would end up happening is that you would get billed for like three months of usage in one bill! So if you had a 500 minute plan, you'd use nothing for two months, then get slammed with 600 minutes of usage in one month! Then you'd either spend 90 minutes on the phone with customer disservice or pay the bill...

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    2. Re:Amen! by nolife · · Score: 5, Informative

      Watch that billing with Verizon also! I pay my Verizon home service through an ebill with Checkfree. I can not simply select "pay bill" for it to be sent automatically, I have to subtract at least 2 business days because they were doing the same delay thing and charging late fees. Funny thing, I called to Verizon to inquire about the delay, they stated they have to hold on to a check for "3 to 5 days" before actually crediting the account. I explained it was an electronic payment through Checkfree, she claimed it was paid with physical check but could not give me the check number because of technical problems (I know why, because a check number did not exist). I know sometimes physical checks are sent out by Checkfree but my Verizon payment is all electronic but for some reason, still delayed.

      --
      Bad boys rape our young girls but Violet gives willingly.
    3. Re:Amen! by stilwebm · · Score: 1

      Cingular is a partnership between Bellsouth and SBC. In the southeastern United States Cingular gobbled up BellSouth Mobility.

    4. Re:Amen! by cshuttle · · Score: 2, Insightful
      Yes!

      People tell me they can't see spending more on cellular service, and to go with Cingular instead of Verizon. Though I might pay a couple of dollars more per month, Verizon will do acrobatics to keep me content. There's a definite premium to be paid for adequate customer service.

    5. Re:Amen! by sphealey · · Score: 4, Interesting
      I'd call every month, and every month, they'd take off the late fees when I complained about it, but do you know how old this gets? Every single month calling them to get them to correct their errors. I switched off of them and evaluated AT&T and Verizon as potential new service providers, and decided on Verizon only because of the glowing testimony given by a coworker, who also lent me his phone for a day so I could check to see if those dead spots (eg, my house and my work) in Cingular's network were there for Verizon, when they were non existant under Verizon.
      I am happy for you, but my experience with Verizon was just the opposite. I got in a 3-month battle with them over dead spots in one of St. Louis' largest suburbs (average income, average density, average or above average cell phone usage). They WOULD NOT acknowledge that there was a problem (blaming everything from the instrument {which worked fine elsewhere} to sunspots), WOULD NOT send out a signal-strength truck ("What's that sir? We don't have those"), and WOULD lose the trouble ticket every day or two.

      I had to threaten to file a formal complaint with the state commerce commission and FCC (funny how ears suddenly perk up when they realize you know the difference between a gripe letter and a formal complaint) to get them to cancel the contract with no fees.

      I switched back to AT&T and have been using them ever since. No problems connecting anywhere in North America, including some places I really don't expect to get a signal.

      sph

    6. Re:Amen! by jCaT · · Score: 1

      If checkfree is not their "offical" electronic payment service, then checkfree IS actually cutting a check to them. That's how these billpay services can serve so many different companies. They just have giant check printing machines that print out checks with your name, address, account number, and routing number on them.

      This is also why they get to be so expensive, since you're paying for all the physical work and postage of sending out all the envelopes.

    7. Re:Amen! by nolife · · Score: 1

      You may have a point for Checkfree in general or my banks use of Checkfree but my Verizon payment is not a check.

      I pulled up this month for comparision, it looks like they are now (or at least this month) actually ontime and credited my account when they should have:

      This payment was sent electronically to VERIZON on 2/4/2004. The payee usually applies an electronic payment to your VERIZON account on the next business day.
      Funds were withdrawn from your account Checking - XXXXXXX on 2/5/2004.


      According to my current bill, they credited that payment on the 5th like they should have. The last few months, the time they credited my account with a payment was roughly 2-3 days AFTER they took the money from my checking account. Either way, I am not risking it anymore. I pay them in advance regardless of when the Ebill states that it is really due.

      --
      Bad boys rape our young girls but Violet gives willingly.
    8. Re:Amen! by ether0 · · Score: 1

      The check is probably an "electonic" check, or something akin to a wire transfer. It does take about 2 days for a company to ensure that the money is "in the bank."

    9. Re:Amen! by MrResistor · · Score: 1

      I've been with AT&T for a few months now, and they've screwed up my billing consistently so far (and just about everything else for that matter). I guess I can look forward to more of the same great service!

      Sadly, AT&T is the only service that works reliably at my work, and even that is mostly because they put a tower on the property, about 300 yards from my building.

      The ironic thing is that I just got a call from SBC (who I've been very happy with BTW) this morning saying that they now own 60% of Cingular and wouldlike to offer me a free phone. I declined, explaining my situation. I guess they really wanted my business! ;-)

      --
      Under capitalism man exploits man. Under communism it's the other way around.
  38. It's Ma Bell all over again. by mgs1000 · · Score: 4, Insightful

    Is SBC just determined to piece together what the courts broke up twenty years ago?

    1. Re:It's Ma Bell all over again. by Anonymous Coward · · Score: 0

      > Is SBC just determined to piece together what the courts broke up twenty years ago?

      Why not? Aren't monopolies and mega-corporations the latest trend? It seems like there's a lot less pressure from the government than there used to be.

  39. "when i last nodded off..." by shaunyb · · Score: 0, Redundant

    "When i last nodded off, there was something called the Sherman Antitrust Act." ~Gore Vidal

  40. I wonder... by Lowtekium · · Score: 0

    I wonder if my AT&T cell phone will make my computer speakers make farting noises whenever it rings now...

    I had a Cingular phone and got rid of it because everytime it would receive information or a phone call, my computer speakers would erratic and start sputtering.

    1. Re:I wonder... by shidoshi · · Score: 2, Interesting

      *heh* That's really funny, because I've got an AT&T cell phone, and it indeed does exactly that. I can always tell I'm getting a call three seconds before my phone actually rings.

  41. Heads Up! by droleary · · Score: 5, Funny

    I go from the company with the absolute worst customer service in the world to the company with the absolute second worst customer service in the world, who just inherited the title of "worst" as the worst is now gone....

    Not to, uh, sound selfish or anything, but who were you thinking of going with next?

    1. Re:Heads Up! by Anonymous Coward · · Score: 0

      i just went from nextel - who has pretty decent coverage, but horrible customer servie - to tmobile. i'm in ny state, aprox an hour from the city, and the coverage seems to be adequate. plus you can't beat their selection of phones. give it a shot - you have 14days to cancel. i'm within my 14now, but no probs yet.

      good luck,

      o

    2. Re:Heads Up! by spitefulcrow · · Score: 1

      You've got to be kidding me. T-Mobile with good coverage in NYS? I live in northern Westchester and my old T-Mobile had a million dead spots and dropped calls if you were actually moving and talking. Once Cingular gets the network equipment integrated they'll have the best GSM network in the US and T-Mobile can kiss its ass goodbye.

      --
      Sorry, my karma just ran over your dogma.
    3. Re:Heads Up! by Anonymous Coward · · Score: 0

      Maybe it isn't T-Mobile but the phone you were using. I've had varying quality depending on the phone I've used.

      I've been with T-Mobile for over 2 years and am satisfied with the service and the 1st line customer group is great.

      We could have gone with Cingular and maybe paid less, but no thanks! We want phones that just work, and good customer service (like Sprint hasn't had since 1997).

  42. Good news for Apple partnership? by adzoox · · Score: 4, Interesting
    At MacWorld Expo 2003 The Sony President and Cingular CEO appeared on the stage talking about the wonders of iSync and bluetooth. I think Apple has been sort of waiting for a clear partner for phone service/co branded phone. This might help. I think Apple partnering with Sony/Cingular is a good idea. Currently (at least in my area) AT&T and Cingular are the only ones that offer Sony Ericsson phones = most compatible with bluetooth programs like Romeo and Salling Clicker.

    --
    Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
    1. Re:Good news for Apple partnership? by otomo_1001 · · Score: 1

      Really?

      Hmm, thats odd. I know T-Mobile also sells the Sony Ericsson T610. Although they have discontinued them to make way for the T616.

  43. How will this affect Rogers AT&T I wonder? by CokoBWare · · Score: 2, Interesting

    I'd like to know if Rogers AT&T Wireless will see any benefits from this purchase... We need better rates and better service in Canada. Maybe this union will trickle down *shrug*

    1. Re:How will this affect Rogers AT&T I wonder? by 503 · · Score: 1

      Changes may not be that great. Late last year Rogers AT&T announced they were dropping AT&T from their name so the two aren't as closely linked as they once were.

      AT&T currently holds a 34% stake in Rogers Wireless. Cingular will either keep that share or sell it back to Rogers (or the open market).

      The most obvious change will be that roaming in the US will now cover a larger area (assuming they keep their roaming agreements).

  44. Oh come on... by Junta · · Score: 2, Funny

    I know from all of the Cingular commercials I hear that Cingular is a small little company against the big behemoths, right? They aren't some big, huge wireless provider, the commercials say they are like a little adept startup. Commercials wouldn't lie would they?

    --
    XML is like violence. If it doesn't solve the problem, use more.
    1. Re:Oh come on... by YaRness · · Score: 1

      it gets worse i think (i welcome correction on these facts).

      i assume now that the two biggest cell phone providers will be cingular and verizon.

      cingular is co-owned by baby bells.

      verizon wireless ~= bell atlantic.

      it's been 20 years since the bell breakup, your ground lines are still mostly owned by bells, your wireless towers are owned by bells, and the biggest cell phone companies are bells.

      hell's bells.

      i picture a room full of crusty old stockholders drinking champagne, lighting cubans with $100 bills, and laughing all the way to the bank.

  45. I am not an economist, but... by CuppaJoe · · Score: 1, Interesting

    How and where does any company come up with 40 BILLION dollars?!?

    1. Re:I am not an economist, but... by Anonymous Coward · · Score: 1, Informative

      stock options - Bellsouth/SBC/Cingular have well in excess of that in capitalization/infrastructure/stock - AT&T will also take payments of said stock over 3 years.

    2. Re:I am not an economist, but... by Stingr · · Score: 1

      Cingular is borrowing the money from its parent organizations. To quote CNN:

      "Cingular, jointly owned by Baby Bells SBC Communications Inc. (SBC: Research, Estimates) and BellSouth Corp. (BLS: Research, Estimates), said SBC will contribute about $25 billion and BellSouth will pay $16 billion for AT&T Wireless."

      --
      Chaos reigns within.
      Reflect, repent, and reboot.
      Order shall return.
  46. its a good thing.... by The+Lynxpro · · Score: 4, Insightful


    Its a good thing I only opted for a one-year contract with AT&T Wireless when I switched from Cingular back in November. There is no way I'll resubscribe this year with the merged entity unless the FCC forces SBC to spin off Cingular (doubtful). I do not want to be forced into signing up for a residential landline with SBC just as they do with DSL. My rule of thumb is I do not do any business with SBC and I don't intend to break this now. I don't reward shoddy service providers like SBC.

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    1. Re:its a good thing.... by el_nino-2000 · · Score: 1

      Where are you getting that info? You're not *forced* to signup with SBC as your landline or any company for that matter. If you have SBC as your landline phone and sign up for combined billing, you CAN get a discounted rate. But, this is ONLY by your chosing. I wouldn't recommend it anyhow because Cingular doesn't handle billing and some other account related stuff.

    2. Re:its a good thing.... by The+Lynxpro · · Score: 1

      Furthermore, if you don't think SBC doesn't call the shots for Cingular, think again. SBC prints up Cingular's bills. I know, I have a family member who works for them in that department.

      And as the wireless industry consolidates, you'll find out that your choices will shrink along with it. Verizon Wireless is owned by Verizon, which is a large residential telephone service. If SBC's Cingular is allowed to take control of AT&T Wireless, they'll soon figure out a way to bundle their residential telephone service into the plans. Just look at cable modem service. Subscribers who opt not to take the cable television service (analog or digital) do not get a special on their services. Nor do you get to really pick an independent ISP either, even though Comcast was supposed to allow AOL and Earthlink as outside ISPs. Do you really want less choice? That's what we are heading for.

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    3. Re:its a good thing.... by The+Lynxpro · · Score: 1

      "Where are you getting that info? You're not *forced* to signup with SBC as your landline or any company for that matter. If you have SBC as your landline phone and sign up for combined billing, you CAN get a discounted rate. But, this is ONLY by your chosing. I wouldn't recommend it anyhow because Cingular doesn't handle billing and some other account related stuff."

      That's right, SBC handles the billing. Just as SBC controls the billing for SBC Yahoo DSL service. I am speculating about the near future where two of the largest cell phone providers who are owned by traditional residential telephone monopolies (SBC and Verizon) continue to gobble up competitors and then leverage their power to dictate that you will have a residential telephone line. You may disagree with me but we are one step closer to that reality if the Feds do not have the common sense to block this acquisition. I wanted Vodaphone to take control of AT&T Wireless. In the rest of the world, Vodaphone is a major GSM customer, and they would've brought that volume purchasing to AT&T Wireless and would've made the market even more price competitive. This deal sucks not only for AT&T Wireless shareholders in the long run, but also for its customers, which I am one of them.

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  47. Good for districting by adzoox · · Score: 1
    I wonder if an area like Athens GA that limits the number of wireless contractors (through oligopoly franchises like cable companies) will allow Cingular in. T-Mobile and AT&T are currently there. I roam to T-Mobile whenever I'm there. It's only 70 miles away. It stinks to have to roam eventhough it's covered in my plan.

    I also wonder if the AT&T towers can be used with the SIM card service that Cingular has - I like this form of phone because you don't have to authorize a phone at a dealer, just stick your card in.

    --
    Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
    1. Re:Good for districting by gregarican · · Score: 2, Informative

      AFAIK the SIM card is a proprietary feature of the GSM cellular transmission method. T-Mobile and Cingular are American GSM carriers. Then you have CDMA carriers like VerizonWireless and Sprint PCS. As for AT&T Wireless I thought that they were still operating on the TDMA cellular transmission method. If so, then the SIM card wouldn't be an option.

    2. Re:Good for districting by RegalBegal · · Score: 1

      ATTWS went to GSM (SimCards) in february of 2002 I believe Cingular followed shortly after (in the north east at least). They run on the same networks (tdma AND gsm) as Cingular.

      I personally cannot wait to drop ATTWS. I'm satisfied with their service area, but i'm LESS than satisfied with their billing/CSR reps. Cingular wasn't much better to me either. time to look at Verizon, TMobile or Nextel..

      --
      "It'll destroy you if you try to make it mean anything to anyone but yourself." - Henry Rollins
    3. Re:Good for districting by Atryn · · Score: 1
      I wonder if an area like Athens GA that limits the number of wireless contractors
      Can you elaborate on the above? I live in Atlanta, GA and work for Nextel. AFAIK, we had no problem rolling out service in Athens, GA. With any market, you have to acquire spectrum rights and tower building permits, but I'm not aware of any GA cities limiting the number of carriers. We have put up several towers in Athens-Clarke county in the past few months.
      --
      Come play Moral Decay!
    4. Re:Good for districting by gregarican · · Score: 2, Interesting
      Just some info regarding poor billing/CSR service and whatnot. I worked as IT Manager in one of the pre-VerizonWireless entity's major call centers (PrimeCo). The attrition rate is unbelievable. We're talking something like 50% turnover per year from what our experiences were. With that much turnover it's hard to keep trained and knowledgeable staff on hand to take care of the customer.

      Each competitor would one-up the other and would then become the flavor of the month. For us it was Aerial (which begat VoiceStream, which un turn begat T-Mobile). CSR's would flock to the competitor and take all of their acquired knowledge. The holes for our company were so bad at one point we resorted to exclusively hiring temps. Talk about a drop in knowledge!

      I would be surprised if hardly any of these companies had typically outstanding CSR's. With industry turnover rates and outsourcing concerns it's unfortuntaly the lay of the land.

      That's why if I have an imporant question or concern I call in about 2-3 times. That way I have an average answer that might be a little more correct than if I just called in once. Sad, but true...

    5. Re:Good for districting by Anonymous Coward · · Score: 0

      Interesting, as PrimeCo has had the best customer service that I have ever experienced as a cellular customer. When they got bought out by US Cellular, I was nervous, as US Cellular had a bad CS reputation. So far, though, US Cellular has been as good as PrimmeCo was for me (and hopefully for others?-i.e. maybe they improved?). Also, I can't beat their rates for service (all you can call--24/7/365.25--for $60 a month!!!)

    6. Re:Good for districting by gregarican · · Score: 1

      When were you a PrimeCo customer? The years I recall relatively poor customer service were after launch (1996) up through 1998 or so. Past that things smoothed out heading into 2000 and the VZW mergers.

    7. Re:Good for districting by XO · · Score: 1

      AT&T GSM operates with SIM cards. I've never used a GSM phone (and I have no intention to, after the sound quality issues that everyone I know WITH a GSM phone has.. "what? what? what'd you say? call me back from a landline.") but I'm pretty sure that you at least have to inform the carrier of your actual handset's serial number changing.. that although the NUMBER and the MEMORY information is stored in the SIM card, that's just not quite enough to get the phone to operate -- otherwise there'd be a huge business in pirating SIM cards.. (then again, maybe there is...)

      --
      "Champagne for my real friends - and real pain for my sham friends!" http://ericblade.postalboard.com/
  48. Can you say more layoffs? by Anonymous Coward · · Score: 5, Interesting

    I turned down a job with those ATTWS clowns back in Feb. It just didn't feel right.

    The worst part? As I interviewed numerous architects and asked the question "What do you worry about most?" EVERYONE said "more layoffs".

    Those were mainly sr. contributors with 7+ years experience in the company. Normally, I'd expect concerns about not meeting schedule, etc.

    Also amusing was that nobody knew (including the managers) who 'owned' system performance. These clowns had tens of millions of HP servers running customer service and they didn't even have a performance manager, strategy, etc.

    And then they wondered why the system collapsed during the number portability fiasco.

    Good luck to everyone at ATTWS.

    Oh yeah.. They were also cheap bastards. The funny thing.. During the week of the interview I was staying in a $2M condo at Whistler that was owned by a VP at ATTWS.. I can assure you that those guys are doing Just Fine no matter how much they pressure their 'lackies'.

    1. Re:Can you say more layoffs? by Anonymous Coward · · Score: 0

      Yeah, hi it's Bill Lumberg - Performance manager = TPS reports.

    2. Re:Can you say more layoffs? by Anonymous Coward · · Score: 0

      Hey Lumberg.. I, uh, left you a suprise in the upstairs bathroom of the condo. Think "upper deck".

  49. You don't have to be subscribed to a landline with Cingular. They are not an SBC company. I think they were part of BellSouth (SHITTTTTTY!) but not anymore. I have their GSM service. It is OK. Not great coverage but the rollover plan is cool. Never run out of minutes.

    1. Re:WTF? by Atryn · · Score: 2, Informative
      They are not an SBC company.
      Read the AP Wire article carried on a million news feeds, and you'll find at the end:

      "SBC Communications Inc. owns 60 percent of Cingular, while BellSouth owns 40 percent."
      --
      Come play Moral Decay!
    2. Re:WTF? by Linux+Thought+Leader · · Score: 1

      OK. Missed that. But you don't have to subscribe to a landline with Cingular. Where did he get that gasser?

    3. Re:WTF? by nelsonal · · Score: 1

      Cingular was formed after BellSouth and SBC compbined their respective wireless operations. BellSouth owns 45% and SBC owns 55%, I don't day to day operations are highly tied together between the parents and the wireless company, but they do offer a few freatures for those with landlines. Mostly you can reroute minutes between your hardline and cell plan.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    4. Re:WTF? by The+Lynxpro · · Score: 1

      "You don't have to be subscribed to a landline with Cingular. They are not an SBC company. I think they were part of BellSouth (SHITTTTTTY!) but not anymore. I have their GSM service. It is OK. Not great coverage but the rollover plan is cool. Never run out of minutes."

      SBC is the majority shareholder of Cingular Wireless. The minority shareholder of Cingular is BellSouth. And the more media pieces SBC gets ahold of, the more chances they will take at ensuring people continue to subscribe to their bread-and-butter operation, that being residential POTS (plain old telephone service). Read the writing on the wall, cable modem service is cleaning the floor with DSL providers; VoIP service is starting to take off eating away market share from traditional (POTS) service which itself is dwindeling because people are switching to using cell phones as their primary telephone device. SBC backed out of bidding for DirecTV last year; don't think they won't try to grab up (Echostar) DISH Network. The only reason why they haven't already is because they don't want to deal with Charles Ergin if at all possible. SBC also pushed their only statewide (here in California) DSL competitor Covad into bankruptcy and then bought up a large chunk of their stock to controll them. SBC is too powerful it is without gobbling up AT&T Wireless...

      This of course is my opinion...

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  50. Doesnt SBC have a stake in all of them? by harumscarum · · Score: 1

    I know that SBC owns some of Cingular, but dont they also have a piece of Vodaphone? I read this on the internet so it HAS to be true. I am curious to see if wireless's ownership will be owned by a few like our Media outlets. I wonder if Cingular called it "My takeover plan".

  51. Re:Good for districting/AT&T is GSM (mostly) by adzoox · · Score: 2, Informative

    Suncom (as most AT&T networks) is GSM - there are some networks within both Cingular and AT&T that are NOT GSM. I believe the Florida market (around Jacksonville) has a non SIM card TDMA Cingular network - I think areas of Tennessee may have the same for Cingular.

    --
    Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
  52. Well, this is one way... by phillymjs · · Score: 1, Interesting

    ...for a shitty company to get its customers back-- by buying the competitor the customers fled to.

    I left Cingular two years ago because they kept not automatically billing my (unexpired) credit card like they were supposed to, and THEN sticking me with late fees on the unpaid balance, as if it were my fault that they didn't charge my perfectly valid credit card. After the third time I had to call them up and yell at them about it after opening the previous month's statement, I started looking at AT&T Wireless plans. Very soon after that, I switched. Took me about 30 minutes to cancel my Cingular service, they were throwing all kinds of shit at me to stay.. Free months, free additional services, etc. At the end of the conversation they asked me if I knew anyone who needed a mobile phone, so I could just transfer the account to them instead of cancelling it. A little desperate, are we?

    And now I'm going to be their customer again, and there'll be one less place for me to go if their suckiness starts affecting me again.

    ~Philly

  53. The # of Competitors has not gone down by 1... by i)ave · · Score: 1, Redundant

    Vodaphone owns 47% of Verizon Wireless (I believe, percentage may be slightly off, but close). Part of the deal was that the gov't was going to require Vodaphone to sell off their entire stake in Verizon if they won the bid for ATTWS. Thus, the # of competitors remains the same.

    --
    -- I'd give my right arm to be ambidextrous
    1. Re:The # of Competitors has not gone down by 1... by Atryn · · Score: 1
      Part of the deal was that the gov't was going to require Vodaphone to sell off their entire stake in Verizon if they won the bid for ATTWS.
      This is not entirely correct. The government has not yet weighed in on any of the bid offers. Vodafone wants to be a player in the US Market. They are in virtually every other part of the world already and would like to build a "global brand". However, their 47% stake in VZW has not given them the naming rights (hence Verizon does not carry the Vodofone brand name). Vodofone would have sold their stake in VZW to bid on AWE for two reasons. First, to raise the capital needed for the bid. Second, because they only need one carrier in the U.S. to carry their brand and AWE is GSM (which matches Vodofone everywhere else). AFAIK there was no government mandate involved here, just business strategy.
      --
      Come play Moral Decay!
  54. Depends on the technology, frequency, and tower by supersat · · Score: 1

    That really depends on several factors, including what frequency your phone uses, what technology it uses, and how close the tower is that your phone is "connected to." In my experience, TDMA phones (of unknown frequency) make a sputtering sound, while 1900 MHz GSM phones make a humming sound. The intensity of the interference depends on how close you are to the tower, since most phones will adjust their transmission power levels to the lowest possible level. Both companies use the same technology (TDMA and GSM), but Cingular seems to have more 850 MHz GSM towers.

    1. Re:Depends on the technology, frequency, and tower by XO · · Score: 1

      I MAY be mistaken, but I believe that of the normal technologies, only CDMA has power adjusting capability standard in every unit. This could explain why many AT&T/Cingular/T-Mobile phones include EXTENDED life batteries that alst about the same length of talktime/standby time as a Verizon of similar make/model, that uses only SLIM-LINE battery.

      --
      "Champagne for my real friends - and real pain for my sham friends!" http://ericblade.postalboard.com/
  55. Not just SBC & BellSouth consolidating... by i)ave · · Score: 1

    I bet we see Vodaphone or Verizon grab T-Mobile now.

    --
    -- I'd give my right arm to be ambidextrous
    1. Re:Not just SBC & BellSouth consolidating... by iamsure · · Score: 4, Insightful

      " I bet we see Vodaphone or Verizon grab T-Mobile now. "

      Wrong technologies. Verizon Wireless would more likely grab Sprint - which uses the same carrier technology. Its also one of the reasons Sprint's stock raised on the news of the AT&T merger - rampant speculation that they would be "plan B".

    2. Re:Not just SBC & BellSouth consolidating... by skinquad · · Score: 1

      T-Mobile is the 2nd or 3rd biggest player in the 'GSM world'. They will not be taken over by the number one: Vodafone (who owns a part of Verizon).

    3. Re:Not just SBC & BellSouth consolidating... by ahillen · · Score: 1

      T-Mobile is the 2nd or 3rd biggest player in the 'GSM world'.

      AFAIk, when counting customer numbers, some Chinese provider is number one, Vodafone second, T-Mobile third.

  56. SBC & BellSouth have Cingular and Vodaphone by i)ave · · Score: 1

    has a stake in Verizon. & Docomo has a stake in ATTWS... Standard case of Corporate-Incest, but not all related to SBC&BellSouth.

    --
    -- I'd give my right arm to be ambidextrous
  57. Cingular Wins bid for AT&T Wireless by skreet · · Score: 0

    Use guys done understand! It's just biznezz!!! When I see gov. officials posting to this ng (Newsgrop/Blog)... Anyway, can you say pay off!!! Did anyone hear about the babybell's payoff scheme with organized crime, about two weeks ago?

    --
    www.linuxfree.net Quality linux distributions on cd/dvd
  58. FYI by nial-in-a-box · · Score: 5, Informative

    If you have AT&T Wireless, get out NOW. Cingular has the most awful, broken billing system ever. They will shut down your account if your bill is one day late and charge you an activation fee to turn it back on. Their highest national plan still does not give you anywhere near unlimited national service. Not to mention it takes them about a day to get a phone activated right. Unfortunately, AT&T Wireless, one of the better (but still not good compared to what Asia has) wireless providers will most likely cease to exist as we know it. This can be a really good thing for Cingular, as they were the most logical buyer, but they will likely botch this. I have AT&T Wireless; as soon as I saw they were up for sale I started looking for another provider and am now in the switch process. Good luck.

    --
    I am feeling fat and sassy
    1. Re:FYI by Zed2K · · Score: 1

      So I guess they are just going to rip down all the towers AT&T has put up. Turn off their switches and servers and the millions of new customers they have acquired will have to fit within the cingular network.

      Talk about a knee-jerk reaction.

  59. Consolidation breeds competition for Verizon by mikewren420 · · Score: 1
    Less carriers means less competition means higher prices.


    In the end, it's the consumers who will lose out with this consolidation of mobile providers.


    You are an idiot. Verizon is the 300 lb. gorilla
    in the US cell market. They have no serious competition. It's either go with Verizon and deal with their moronic selection of phone hardware, or go Cingular/ATT/TMobile and deal with call dropouts and moronic billing and customer support.

    Some real competition for Verizon is a Good Thing to keep them honest.... Can you hear me now Verizon? Where's my Treo600 now, you CDMA bitches? :)

  60. Not true by m000 · · Score: 1

    I've been an AT&T Wireless customer since early 1999.

  61. Flamebait, eh? by phillymjs · · Score: 0

    Well, in that case I'd like to say a big hello to the Cingular executive who has mod points on this fine morning.

    ~Philly

  62. AT&T has GSM coverage by rpjs · · Score: 1

    Last time I was in the US, last August, my UK Orange GSM phone roamed on both AT&T Wireless and T-Mobile in SE New England: Boston, southern RI and Martha's Vinyard. Perhaps AT&T do use CDMA but they clearly use GSM too.

    Orange have both AT&T and Cingular listed as GSM roaming networks in the US.

  63. Weighing the Advantages vs. Disadvantages by cybercreek · · Score: 2, Informative

    Your complaint about Cingular's billing system may be legit but if ATT's is better why do you assume they would get rid of ATT's and not Cingular's?

    I switched from Cingular to ATT because when I drove from California to Florida in 2001 there were few places along the way that had Cingular's service. With ATT phone towers and customers added to Cingular, they will probably become the wireless service with the largest and most access points without the "extended range" or other obnoxious status messages that mean more money.

    I did like the memory chip in Cingular's phones which I had to give up when switching to ATT but perhaps I will regain that with this merger.

    In the mean time I have an offer from ATT on my desk to get $50 credit on my bill if I sign up for a new annual service. Don't know if I would lose the ability of having the roll-over minutes that Cingualr has, a feature I look forward to as I don't use my phone that much.

    1. Re:Weighing the Advantages vs. Disadvantages by nial-in-a-box · · Score: 1
      Yes, it certainly is a possibility for Cingular to improve with this acquisition; I'm not discounting or discrediting this idea because I am very hopeful that they will improve seeing as I also have a Cingular account.

      When you say memory chip, are you referring to the SIM card in the phone? If you are, AT&T does have that for most phones now as it's part of GSM service, which most providers are using now except for Sprint and I'm assuming Verizon (the cocky bastards). Anything else they claim to have is bullshit anyway, because there is no other standard "memory chip" across the various phone brands that Cingular supports except for SIM cards.

      BTW - rollover minutes sound nice, but hey, if you're not using those minutes month after month, when are you going to use them? It's basically a cheap trick because they're not going to lose any money. If you need more minutes each month, you're going to need a higher plan anyway. Who uses more minutes exactly every other month? Sure, it makes me feel good too, because it is a very nice, very large margin for error to prevent ever going over, but it's not really even something to consider when choosing a provider. Basically, everyone will get the job done, and you'll have service at least 21 days out of the month, but basically be very skeptical about any really good sounding deals from wireless providers as they all suck terribly (in the US) compared to other fully developed nations, at least from my experiences.

      --
      I am feeling fat and sassy
  64. Limiting franchises/licenses by Anonymous Coward · · Score: 0

    Athens GA limits its franchises to 5 carriers - Nextel already has a license - Greenville SC (where I live) has the highest number of cell phones per capita in the country=76% - not sure, but I think we are limited too - this is why we don't have TMobile in the area. With our #1 rating -you'd think all carriers would be here - so there's proof that this happens.

  65. #1+#3 phone providers owned by the same co. was by i)ave · · Score: 1

    not going to be approved by the FTC or the FCC. Their stake Verizon (the country's largest wireless carrier), plus the purchase of ATTWS (The nation's #3 Carrier) was going to be blocked by the FTC without a selloff of Verizon. That was public knowledge during the bidding. They were informed of that beforehand. It has a lot to do with total market-capitalization, and the scuttlebut was that if they owned both co's, that was just going to be too large a percentage of the market for one co. to hold. Yes, there are still regulatory approvals needed for the current deal to go through, but my understanding is that there isn't a major problem that would require one company to sell off it's stake in another.

    --
    -- I'd give my right arm to be ambidextrous
  66. Anecdotal by boatboy · · Score: 1

    I know this is all circumstantial, but I've really liked Cingular. I go camping and fishing alot, and am typically the only person with coverage even in the middle of a remote trout stream. I get wireless internet in most urban areas, and my bill has never been over $40 or so for 300 minutes, no roaming or LD, and free nights/weekends.

    I do think time is ripe for cheap, ubiquitous, high-speed wireless, though. To that end, I think more competition is probably better.

    1. Re:Anecdotal by Foamy · · Score: 1

      Unless your trout stream is in the middle of a flat city, then I can't imagine that you have Cingular. Perhaps you have Verizon and don't know it!

      I have Craptacular in San Francisco. In both apartments I have lived in, I get no service. I'm one of those people stading outside in the rain talking on my phone...if you see me have pity.

      I mean c'mon I live in the MIDDLE of San Francisco and my phone doesn't work when I walk through a glass door. I see all the Verizon and Sprint people happily chatting away in BART stations, in buildings, just about wherever they want. Me, I walk down 5 steps into the subway and the carrier is gone.

      Their customer service is atrocious.

      Their coverage is worse.

      Free Nationwide roaming on any GSM network.....right. If you count "Searching" as a carrier, then I guess they have 100% coverage.

      92 days until I smash my Cingular phone and throw the detritus off the Golden Gate Bridge.

      Can you tell that I absolutely hate Cingular?

  67. This can't be all bad. by Thranduil · · Score: 3, Funny

    If it reduces the number of kiosks at the mall trying to give me four free phones, I'm all for it.

  68. Cingular is bad news by serith · · Score: 3, Informative

    Nearly two years ago I was with Cingular. Roughly half way into my one year contract with them, my nokia phone, "died" (for lack of a better term). I really never cared becuase I had two phones on the plan, the other being an Erikson model. Roughly two months after this incident, my erikson model "died" (the other end could not hear me when i called out on the phone). So, I traveled down to my nearest cingular office (not one of those small, teenage staffed joints), but one of their corporate offices here in central new york. I informed a representitive of what had happened, and as politely as possible she informed me that there was nothing she could do for me, and I would have to continue paying my phone bill for the last 3 months of my contract (for phones that no longer work). I then reluctantly asked if i could pay a penalty fee and switch phones, or exchange the non working ones for at least one new phone that would work. The representivie informed me that I was not allowed to do this until my contract expired. Well, to sum up what happened, I still owe three months of service to Cingular, but like hell will they ever see one penny from me. They did not provide me with a service for my remaining three months, considering I was never able to use it. Cingluar is bad news. I'm now with Cricket Wireless (yeah i know.. not the best choice.. but the coverage on my phone suits me everywhere I venture, and unlimited service for $29.99/month is'nt bad.) I will never go back to Cingular, ever.

  69. Digital network breakdown by scarhill · · Score: 5, Informative
    No AT&T was TDMA (not CDMA) and is in the process of converting to GSM. Cingular is also making the exact same TDMA-to-GSM transition, so there is a good technology fit.

    AT&T's TDMA network had great nationwide coverage, and they were the first major provider to offer a nationwide no-roaming plan. My understanding is that their GSM network isn't nearly as good yet.

    Vodafone (which is a major provider in Europe, where everyone is GSM) is also a major shareholder in Verizon, which uses CDMA.

    Here's the list of the major providers and their network types:

    AT&T TDMA-->GSM Cingular TDMA-->GSM Verizon CDMA Sprint CDMA T-Mobile GSM Nextel iDEN Alltel CDMA US Cellular CDMA
  70. What IS left of AT&T now? by zapp · · Score: 3, Interesting

    AT&T sold off their cable TV and cable Internet to Comcast. Now they sold off their Wireless branch to Cingular. What do they have left, long distance plans?

    Why would they leave themselves with only the things from the past that are likely to die out eventually, and ditch the new technologies?

    --
    no comment
    1. Re:What IS left of AT&T now? by Anonymous Coward · · Score: 0

      "AT&T sold off their cable TV and cable Internet to Comcast. Now they sold off their Wireless branch to Cingular. What do they have left, long distance plans?"

      AT&T spun off AT&T Wireless a few years back, actually. Unless by "now" you meant "then."

    2. Re:What IS left of AT&T now? by $criptah · · Score: 1

      The fact is that their wireless unit has been the least profitable unit they ever had. With ever shrinking profit margins, they had to compete with companies like Verizon that offered better coverages for almost the same price. The company faced numerous layoffs and began to restructure itself in order to fit the market, however it was too late.

      As of today, AT&T's best option was selling the unit, taking the money and covering the deficit that WS has generated over the years.

    3. Re:What IS left of AT&T now? by uslinux.net · · Score: 2, Informative
      One word: broadband.



      AT&T has the absolute best backbone and amazing service for businesses. I have an AT&T T-1. It wasn't much more than going through Qwest or a local wholesaler, but they have the best SLA out there (one day credits for 15 minutes of downtime, 65ms latency throughout north america and something like 120ms throughout the world). When Verizon accidentally disconnected my local loop, AT&T was on the phone to me within 5 minutes of the circuit dropping.

  71. Service by myg · · Score: 1
    Could they possibly give me worse service now that AT&T is owned by Cingular?

    I used to have AT&T when it was TDMA and it worked wherever I took my phone: camping, hunting, the office. Then my old TDMA phone gave up the ghost and they basically told me I had to get a GSM phone.

    Their GSM service is pathetic. The phone doesn't work at my house, doesn't work in the office, drops calls all around the city and I get zero signal strength when in the woods (where my TDMA phone would go!).

    I was going to cancel my AT&T service the moment the contract was up but I wonder if Cingular will improve things. Its just insane how bad this phone works.

    I gotta find a new carrier. T-Mobile looks good. I don't so much mind GSM as much as I mind AT&T's lack of towers and capacity.

    1. Re:Service by Anonymous Coward · · Score: 0

      I wonder why they told you to get a GSM? Gee whiz, TDMA is still a great network, AT&T still offers it, and they give a TDMA phone to all their employees.

      I'd go back and have them give you another TDMA.

      (Wife, AT&T Wireless employee, temporarily borrowing hubby's account)

    2. Re:Service by myg · · Score: 1
      Because they wanted me back under contract. I had my TDMA phone for four years and although I had no long distance I had totally unlimited nights and weekends as well as unlimited analog (I used to dial up using my cell phone).

      The sales people at the AT&T store were very pushy and if I had a TDMA phone with the right firmware I would have told them to go fuck themselves.

      And the biggest pisser? They don't even terminate GSM data calls to a modem bank. Dicks. Total AT&T dicks.

  72. Coverage complaints by Shant3030 · · Score: 3, Insightful

    All posters that complain about coverage:

    Your complaints are meaningless unless you specify the area in which you live. Saying "my coverage sucks" is uninformative and holds no weight.

    I live in the metro NY area and my AT&T connection is average. Compared to the Sprint coverage, it seems to better, but my friends and family prefer Verizon and/or T-Mobile over both.

    --
    100% Insightful
  73. Is GSM the better network for the future???? by DOCStoobie · · Score: 0

    I work in TELECOM, but not wireless, which platform is the "wave of the future"? IE the one that CAN push serious throughput???

  74. So, where should I go? by MotherInferior · · Score: 1

    I'm currently an AT&T Wireless customer living in the Southeastern US. Does anyone have any opinions on where I should go from here? Stay with Cingular, go with Verizon? What?

    1. Re:So, where should I go? by Zed2K · · Score: 1

      If you are still under contract there isn't much you can do. If you are out of contract is the only reason you are asking is because you don't want to be a cingular customer? Seeing as how nothing will happen until late 2004 I don't see a problem with just taking a wait and see approach. Its just a cell phone, its easy to get a different provider if you are out of contract.

    2. Re:So, where should I go? by Oylpann · · Score: 1

      Speaking of contracts, from what I've heard, if you still have a contract through AT&T when Cingular finalizes everything, your AT&T contract will be carried over to Cingular and you will be bound to that service agreement with Cingular until your 1 or 2 year contract is up. Just food for thought.

    3. Re:So, where should I go? by Zed2K · · Score: 1

      I was wondering that. I am not in contract anymore so I don't know what the new ones say, but if there is no fine print in the contract that talks about selling of the contract or company then I don't see how the contract can transfer over without the user giving permission.

  75. Grammar nitpick by Robotech_Master · · Score: 2, Informative

    Not less carriers, fewer carriers. "Fewer" is used for quantities, "less" is used for measurements. "Add less flour, make fewer cookies."

    (Grumble grumble pet peeve etc.)

    --
    Editor Emeritus and Senior Writer, TeleRead.org
  76. GSM rules! by Anonymous+Cowabunga · · Score: 1

    Maybe this will put to bed all those critics who say that GSM is a "minor" technology in the US compared to CDMA--between Cingular, AT&T, and T-Mobile, GSM makes up the overwhelming majority of cell service in the US.

    1. Re:GSM rules! by argent · · Score: 1

      Since you can't get service with a company in the US without locking yourself in to a contract for a new phone whether you want it or not, who cares whether they use GSM, CDMA/PCS, TDMA, AMPS, psionics, or ergone energy... if you have any preferences for a make or model of phone about the only option is... pick your phone and use whatever carrier is selling it. Otherwise you pay full price for the phone AND buy a second phone on the installment plan.

  77. so how long by dxer911 · · Score: 1

    so how long until we see expanded coverage?

  78. two down and two to go by swschrad · · Score: 1

    so that's the end of ATT cable (comcast merger) and now ATT Wireless (proposed cingular merger.)

    ATT long distance is going to wither and die of its own, which will leave just ATT business services (the data network.) which is another business in a clotted field.

    may I entertain merger possibilities for them, too?

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  79. Me, too! by nonameisgood · · Score: 1

    This started happening with Cingular in my vehicle, and on all of my computers with external speakers. That is how I know when my phone is ABOUT to ring - the speakers click and chirp.

    --
    Part 15...seems kind of restrictive to require manufacturers to include one silly little part.

    --
    Faith is the very antithesis of reason, injudiciousness a critical component of spiritual devotion. Jon Krakauer
  80. VERY GOOD! GSM + BLUETOOTH + COVERAGE by Eric_Cartman_South_P · · Score: 1
    Combine the coverage maps of AT&T and Cingular, include that fact that they are GSM and the two are the best at offering bluetooth phones, and here in the US(TM) we finally have a chance at being almost "Europe-Like" when it comes to phones.

    Because so far, the phones here are mostly CDMA or PCS crap, years behind Yurop, and don't have bluetooth. Hell, Sprint even toughts SMS as something new and exciting. Yeah, so is my color TV by their standards.

    I rate this deal DoublePlusGood! Hopefully the rumored Apple PDA we are going to see in June of this year will include a phone that is GSM. WOOT!

  81. Employees are screwed. by Anonymous Coward · · Score: 0

    Employees have stock at 29.50, they are getting 15 dollars.
    Not only do they loose money, they get laid off at the end of the year.

    Cingular's is mostly Union, ATTWS is not. How will this affect the merger?

  82. You think that's bad? by Rich0 · · Score: 2, Interesting

    I have my phone, long distance, DSL, and wireless with Verizon (that's one big bill).

    For a while every time I sent them a payment they'd send me a check back for the same amount a couple of weeks later, along with a delinquient bill. Apparently they were crediting my payments to an old closed-out account I used to have a few months prior (funny - they accepted the first few payments just fine). They DID NOT return MY check (as if it had bounced or something) - they cashed my check and wrote me back a check of their own for the same amount. I guess the post office didn't complain (two people paying 37 cents each way to send the same money back and forth to each other). And yes - my NEW phone/account number was on my checks.

    So, I went with automated credit-card billing. I figured that if I just give them a blank-check to take money from me they might just feel like taking money from me (as opposed to taking it and sending it back).

    You can imagine my surprise when after getting the notice that I can stop paying my bill my next bill indicates that they charged my credit card about $3 and the rest is past-due. How do you end up with a past-due balance on an auto-pay account? Apparently when I had called to complain a few months prior about the delinquent bills that they didn't accept payment for they had put some sort of freeze on my balance so the credit-card routine wasn't charging me for the full amount.

    The good news is that the last few months have been smooth sailing - you apparently only have to hassle Verizon for 6 months or so before they figure things out. And fortuantely I don't need to apply for a mortgage anytime soon (I'm sure all the 1-month-behind payments don't look good).

    That isn't half as good as my brother's attempt to get a line installed at his new home. They wanted a deposit since he didn't have phone service with them in the previous six months (which they would hang onto indefinitely - not credit to the first few bills). He pointed out that he managed to qualify for his new mortgage, the phone company shouldn't have trouble trusting him with a phone bill. The rep replied that the rules said that you needed a deposit - unless you could document that you were low-income and couldn't afford it. Gee, that makes sense - you need a deposit so they can be sure you'll be paying your bills unless you can prove that you can't afford to pay your bills.

    Must be some regulation...

  83. America = worse cell service in the world by gioan · · Score: 2, Insightful
    Woohoo! Now I can finally have the option of switching to even worse service! And, thanks to number portability, I can take my number with me!

    Please, let's face it, our mobile market is idiotic. Competition with utterly incompatible standards in a public utility service is BAD. Europe, with the roaming/sharing agreements between everyone is definitely preferable.

    And before you say "but my service with vendor X is great," trust me, I have all the major vendors. Yes, I have a Verizon phone cause it has the best coverage. Yes, I have a TMobile phone, cause I need an overseas number. Yes, I have an ATT Blackberry, with phone service cause I need a link to corporate email. Yes, my wife had a Sprint phone, and let me tell you how utterly useless it was (so bad I couldn't believe they sold the service). And yes, between all of these, there are still areas where the service sucks. Verizon, the best of the bunch in the US, still is useless when I travel overseas, since they decided to deploy only CDMA technology, which is useless everywhere but maybe Canada. Let's hear it for free market chaos!

    1. Re:America = worse cell service in the world by sbeashwar · · Score: 1

      Yeah ! Europe and Asia is in much better state, its time for wireless players in the US to take GSM seriously.

  84. Re:ARGH! FUCK GSM! by Anonymous Coward · · Score: 0

    preach it, brother

  85. Re:ARGH! FUCK GSM! by chlorophyl · · Score: 1
    Sounds like you should be angry at the various marketing departments who think we'll want these gadgets, not GSM. If I understand it correctly, GSM allows for greater flexibility (data and voice simultaneously), but should be transparent to the user.

    I wish I had a phone with an expresso machine though. Then I wouldn't have to wait in line with all those "yuppie fucks" and their triple wide baby strollers at Starbucks!

  86. Re:ARGH! FUCK GSM! by Anonymous Coward · · Score: 0

    Where can I get one of these "cocksucking" phones?

  87. Cingular plus AT&T = Me getting a new account. by ITR81 · · Score: 1

    BellSouth Mobility + SBC = Cingular Cingular + AT&T = ? A better service. A service Verizon can't give to me in the South East. AT&T wireless and Verizon are still dead spot havens here. But AT&T with access to the Cingular network will improve Cingular's network range and AT&T's. Cingular and Nextel are the only cell's that really sell here.

  88. Re:VERY GOOD! GSM + BLUETOOTH + COVERAGE by argent · · Score: 1

    CDMA seems to have better sound quality than GSM, at least it has everywhere I've compared.

    The real advantage for GSM is that it's standardised, so I should be able to take my existing GSM phone from T-Mobile and buy service from AT&T and plug the AT&T SIM in my existing phone and go with it... without having to get into a "two year contract or two hundred dollar deposit because you're buying a phone with the service" lock-in.

    So I tried it. I have a GSM Pocket PC phone. I found a GSM carrier who was willing to sell me pay-as-you-go service without a phone for $40 a month. So I pull out my checkbook and say, "I'd like a month please". Sorry, I need to provide a credit card or pay a $200 deposit refunded after 24 months.

    Why?

    "So you don't break the contract.

    What contract? This is a pay-as-you-go service! All you're doing is setting a bit in a database somewhere to turn on a SIM! You're risking nothing but about 20c worth of flash memory and a billionth of a penny worth of space in a database somewhere... I've already paid for the hours up front...

    All the carriers do this.

    This is a pure and unadulterated scam, and so long as they're running it I don't care what standards they're following... I'll keep using my works-anywhere TDMA+analog brick that's all paid off rather than spend money on a phone I don't want or need (especially if in the end I don't actually get the phone).

  89. Just Say No to Crapular by Ranger · · Score: 0, Flamebait

    All phone companies are evil. Some are more evil than others. Cingular is worse than even SprintPCS. I liked AT&T Wireless... until now. I'm leaving them for another carrier, probably US Cellular or t-Mobile. And I'm taking my number with me. And if they ask me why I'll tell them Cingular sucks ass.

    --
    "You'll get nothing, and you'll like it!"
  90. Merger = More towers, better coverage by acadiel · · Score: 2, Insightful

    If you think about it, Cingular has lots of markets with just 1900Mhz spectrum (California comes to mind.) AT&T has lots of markets with 800Mhz spectrum (California comes to mind). With control of the old A-B band 800Mhz spectrum *and* a PCS 1900Mhz spectrum, Cingular's coverage is bound to just get better with the acquisition. There are plenty of spaces where Cingular has 800Mhz spectrum (i.e. Chicago) and AT&T has the PCS spectrum. From all the complaints I hear about Cingular in the Chicago area, coverage is just bound to get better.

    1. Re:Merger = More towers, better coverage by Anonymous Coward · · Score: 1, Interesting
      I didn't know we had particularly poorer coverage with Cingular in Chicago. I haven't had many out or range problems, although my phone will not work from inside my frame two-flat apartment.

      I did have an interesting-weird experience:

      The GF and I sat at dinner in a restaurant when she told me she had tried to call me from her Cingular Nokia digital phone to my Cingular Nokia combo GSM/Digital phone. She got voicemail, even though my phone wasn't in use. Both her phone and mine showed all bars on the signal display

      I picked up her phone and verified that she had called me. I redialed my phone. I heard my voicemail on the first ring while my phone made not a peep. I tried again. Same thing.

      Then I dialed her phone from mine and it rang. Then I redialed my phone from hers and finally my phone rang. In spite of the good signal displayed, I guess my the Cingular network never knew the location of my phone until I made a call.

      Cingular has some software problems. I hope they get that working more reliably as they roll out more GSM coverage.

  91. What does that mean? by Gorimek · · Score: 1

    prices aren't kept down

    Compared to what??

    1. Re:What does that mean? by betelgeuse-4 · · Score: 1

      "Compared to what??"

      One word: costs

      Basically the regulators have decided that mobile phone operators charge to much considering what it costs to run the networks. Although they haven't been accused of explicitly arranging price fixing, they have been viewed as not being competative enough.

  92. Like it reallly means anything. by VertigoMan · · Score: 1

    Well this would mean something if the Wireless still truely belonged to ATT. It was sold off to McClould about three years ago. Since then the name AT&T was used under a licensing agreement. Shame that the brand name AT&T is worth more then the entire company.

  93. Good by Xtravar · · Score: 0

    Now maybe I can get reception in my house.
    It's too damned cold to go outside to make a cell phone call.

    --
    Buckle your ROFL belt, we're in for some LOLs.
  94. Re:ARGH! FUCK GSM! by Anonymous Coward · · Score: 0

    well because of getting a cheaper service your service cost the same and you get extra crap that you never use. the goal is to have cheaper service not more useless features at the same price.

  95. Re:VERY GOOD! GSM + BLUETOOTH + COVERAGE by ScreamingLordByron · · Score: 1

    I certainly agree. The biggest problem with GSM in the U.S. is coverage. I've been with VoiceStream/T-Mobile for about two years now. I love the wide variety of phones available for GSM services. (I have or have had a SE T-68, Danger/Sidekick, a SE P-800 and a Motorola MPX-200). The CDMA carriers have only just recently caught onto the need to have more than basic vanilla phones for their services. Generally I have also found the U.S. GSM carrieres to have more reasonable data pricing plans than the CDMA carriers (although ATTW's new all you can eat EDGE plan is still a bit cher for my tastes). With any luck the ATTW-Cingular merger will help plug the coverage hoes that have long plagued U.S. GSM service and speed up the roll-out of new 3G services. :fingers crossed: Unfortunatly, all we can do at this time is sit back and wait to see what comes of this.

    --
    If music be the food of love, play on...
  96. VoiP by dspyder · · Score: 1

    First company to offer a GMS and WiFi VoiP phone gets my business....

    Damn I wish Vodafone had gottent the deal. At least they know how to deploy GSM environments unlike AT&T.

    I wonder if I will get rollover minutes now?

    --D

  97. Hmmm... by boarder8925 · · Score: 1

    I guess this means that AT&T and Cingular Wireless customers will now be able to call inside the network at any time during the day and not get charged for it.

    Cingular can finally compete with Verizon.




  98. You think consumers got it bad? by Oylpann · · Score: 1

    I work for AT&T Wireless. From what we are hearing, we may not even have a job in 8-12 months. We've heard different rumors, news on the radio, and of course, on the web. Alot of employees, including myself, are worried because we are hearing that Cingular claims that they can handle their customer base as well as ours. AT&T has a customer base of somewhere around 22 million. Cingular has around 17 million (last time i heard). If its true that they can handle this type of customer volume, where does that leave us? John Zigelis (sp), the high muckity-muck at our company sent out a National Voicemail to us stating that it was the "best thing to do". Well, maybe so for him and the other stock holders since the stock has gone up, according to him, 115% since news of the bid went out. But for grunts like us, pardon my french, but I think were fucked. :\

  99. A counter by Anonymous Coward · · Score: 0

    I work in the cellular industry and would like to counter that youve only heard his side of the story. This is the way people perceive the cellular industry. And if your talking about certain companys, the you hit the nail on the head. Not all cellular companies are like that. How do you know that the reason for the 5 extra months are not valid? I sit at the other end of the phone from him 8 hours a day. When people dont like the answer you give they give storys like the parent post. But who knows, maybe they are trying to screw him.

  100. T-Mobile uses Cingular's network by EvilStein · · Score: 1

    ... on the west coast, FYI

  101. Thanks for the news flash by Anonymous Coward · · Score: 0

    Um...yea, that's old news, the November network being down. Anyway, it wouldn't matter, since the only way Cingular can make money by buying ATTWS is to close the acquired customer service centers (losing not only salaries, but also thereby ditching all computer systems in them).

  102. Hmmmm..... by Zebra_X · · Score: 1

    Does this mean that AT&T wireless users MUST become Cingular users? I.e. some of us have signed one or two year contracts with AT+T wireless, are they still in force? What if someone has AT+T because they left Cingular b/c of a bad experience? SOL?