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Early Warning For Microsoft Premium Customers

techmuse writes "According to internetnews.com, Microsoft is giving its premium customers early warning about vulnerabilities and patches. Those of us who aren't lucky enough to have such a relationship with Microsoft may find ourselves at greater risk than premium customers as a result."

454 comments

  1. Early Warning For Slashdot by Anonymous Coward · · Score: 5, Funny

    Kindof like the paid customers using slashdot who get a chance to read the clicky links before it dies.

    1. Re:Early Warning For Slashdot by saden1 · · Score: 2, Interesting

      Not quite. Vulnerabilities can be monetarily and specially costly to customer. The only damage done to slashdotter is having to wait a little till the mad rush dies down or someone puts up a mirror. I’m sorry but this definitely a bad idea on Microsoft’s part. I mean, it ties extra cost to fixing their software problems. Can you imagine a car company saying those customers that pay extra will get early recall notices?

      --

      -----
      One is born into aristocracy, but mediocrity can only be achieved through hard work.
    2. Re:Early Warning For Slashdot by MetalliQaZ · · Score: 5, Informative

      If you actually read the article, you would know that they aren't actually offering patches early to their premium customers, they are only letting them know that patches are on the way. Everyone in the world gets the patches at the same time. Premium customers are at the same risk as we are. The reason for the "heads up" is so that IT managers can get ready for the huge task of updating every machine they manage. Individuals have only their own computer, or at most a handful of others. These patches are usually expected anyway. And you can find a "heads up" of your own just by reading tech news sites online.
      -d

      --
      "Here Lies Philip J. Fry, named for his uncle, to carry on his spirit"
    3. Re:Early Warning For Slashdot by kabloom · · Score: 2, Insightful

      Not every corporation with a large number of computers to administer is a Microsoft premium customer, so it's not just individuals with 2 or 3 computers that have to wait. The premium customers are paying Microsoft to be more prepared competitively against the bug guys- not for advance information that the little guys don't need.

    4. Re:Early Warning For Slashdot by Liselle · · Score: 1

      Yes. We also get a special subscriber-clicky so we can send an email and warn the "on-duty editor" of factual inaccuracies, bad links, and blatant typos before the story goes live. I think the emails get teleported into outer space, though, because nothing ever gets changed.

      Maybe /. and Microsoft are more alike than we thought!

      --
      Auto-reply to ACs: "Truly, you have a dizzying intellect."
    5. Re:Early Warning For Slashdot by DrEldarion · · Score: 0, Offtopic

      Not getting first post can be emotionally damaging to a troll.

    6. Re:Early Warning For Slashdot by Moirke · · Score: 2, Insightful

      If you actually read the article, you would know that they aren't actually offering patches early to their premium customers, they are only letting them know that patches are on the way. Everyone in the world gets the patches at the same time. Premium customers are at the same risk as we are.

      Not true. To continue the vehicle manufacturer analogy, Ford motor company realizes their brakes may fail when the vehicle is operating +80mph. Engineers are working diligently to resolve the issue, but a fix will not be available for another week. Wouldn't you agree that a premium customer, who is notified of the issue would be at less risk than someone who believes their car to operate properly?

      If there is a vulnerability in the Microsoft file system and an administrator is aware of it, he may take action to protect crucial information from the vulnerability (i.e. move it to a UNIX server or server running different version of windows).

    7. Re:Early Warning For Slashdot by clodney · · Score: 1
      Not true. To continue the vehicle manufacturer analogy, Ford motor company realizes their brakes may fail when the vehicle is operating +80mph. Engineers are working diligently to resolve the issue, but a fix will not be available for another week. Wouldn't you agree that a premium customer, who is notified of the issue would be at less risk than someone who believes their car to operate properly?

      To continue the analogy, if Ford sent you a notice that said "Heads up, next week there will be a product safety recall affecting your vehicle", are you really at less risk? Microsoft isn't telling them what the vulnerability is, just the severity rating and the product(s) affected. If you know a patch to Windows is coming, but don't know what the vulnerability is, how are you going to protect yourself?

    8. Re:Early Warning For Slashdot by gl4ss · · Score: 1

      knowing that there is a problem is just as important as getting the patch.

      this is especially important if you got something that you'd consider even slightly critical running on a server, to know that you should take the thing offline untill there is a patch.

      --
      world was created 5 seconds before this post as it is.
    9. Re:Early Warning For Slashdot by mrowlands · · Score: 3, Funny

      I worked for a large pharmaceutical company and we got some (non critical) patches ahead of release schedule. This was as a result of cooperation between Cisco and MS and obviously so that
      the patches could be tested on a large scale.

      I would welcome MS handing patches to large corporate customers and breaking their computers before they break mine.

    10. Re:Early Warning For Slashdot by ConceptJunkie · · Score: 1

      Can you imagine a car company saying those customers that pay extra will get early recall notices?

      Not any more than I can imagine the work of a single teenage miscreant causing half the cars in the country to stall on the highway.

      --
      You are in a maze of twisty little passages, all alike.
    11. Re:Early Warning For Slashdot by jazman_777 · · Score: 5, Funny
      To continue the vehicle manufacturer analogy...

      Slashdot. News for Nerds. Stuff that Matters. Failed Car Analogies.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    12. Re:Early Warning For Slashdot by Schreckgestalt · · Score: 1
      The note, obtained by internetnews.com, said Microsoft's September batch of patches will plug a serious vulnerability in Microsoft Windows, Microsoft Office, Microsoft Home, Microsoft Visual Studio, and Microsoft .NET Framework.
      I really wonder which corporation administers Microsoft Home. Heck, I wonder what Microsoft Home is!
    13. Re:Early Warning For Slashdot by 10101001+10101001 · · Score: 1

      Here's the problem. Premium customers might be at less risk not directly because they know there's a flaw (since most Windows shops can't drop everything and switch to another OS until a patch is release) but because there might be a mechanism to mitigate or remove the risk without a patch that is an acceptable act. At the same time, black hats in a premium company can use the information to make a worm to affect everyone else.

      The real issue issue then is MS's position on the subject. If MS *was* giving out patches only to premium members, then such patches would be paramount to extortion given the monopolistic power of MS. However, without preferential patch release, MS can safely steer clear of that obstacle and point out the various past product defect cases where it was never considered extortion to not tell everyone about the defect at once. Of course being a monopoly, having to pay for patches in any way might be seen as a form of extortion. Realize, extortion and blackmail are illegal even though none of their components are necessarily illegal; with the threat of worms so prevalent, it'd be hard to argue that MS doesn't realize that not giving some people patches isn't a form of threat.

      --
      Eurohacker European paranoia, gun rights, and h
    14. Re:Early Warning For Slashdot by nuggetman · · Score: 1

      Thinking back to 1996 or so, Microsoft Home was the monicker used for things like the Encarta 95 CDROM

      --
      ...and that's all there is to it.
    15. Re:Early Warning For Slashdot by Anonymous Coward · · Score: 0

      Had you purchased a super-premium Slashdot subscription, you would have been informed in advance before the analogies failed. You only have yourself to blame.

    16. Re:Early Warning For Slashdot by zonker · · Score: 0

      microsoft home is where microsoft bob lives of course! ;P

    17. Re:Early Warning For Slashdot by sumdumass · · Score: 1

      hmm.. so how about instead of a recal it is a saftey warning. ford _insertmodel_ has show to cause fires if rearended or lcok the steering when turning sparply at high speeds watch for a recall. At least there is notice that somethign can cause an accident and decisions can be done about it.

      What happens if a hospital or somethign has a computer system go down and somebody dies about it. Would microsoft be liable for anyhting if they knew in advance that this could happen but refused to tell them because they didn't pay extra money? Of course this is all hypothetical but it isn't to far of a stretch. Look at how a virus took out systems at some coast guard stations and such. Could advanced warning have stoped that? I'm sure some situations were unaviodable but the question still remians.

    18. Re:Early Warning For Slashdot by toddestan · · Score: 1

      If you know what the security hole is, you may still be able to lessen your risk without the patch. Say Microsoft says there is a security hole in service XYZ that listens on port 1234, and the patch will be out in 2 weeks. The premium customers know this, and can either disable service XYZ or block port 1234 to reduce their risk, but everyone else is out of the loop.

    19. Re:Early Warning For Slashdot by IchBinEinPenguin · · Score: 1

      Premium customers are at the same risk as we are.
      Not so.
      Knowing that a vulnerability is out there, even without a patch, allows you to at least take other mitigating steps (like filtering JPEG's at the proxy).

    20. Re:Early Warning For Slashdot by Anonymous Coward · · Score: 0
      Not so. Knowing that a vulnerability is out there, even without a patch, allows you to at least take other mitigating steps (like filtering JPEG's at the proxy)

      OK. Here's a copy of the latest heads up for Premium Customers.

      "On 14 September 2004 the Microsoft Security Response Center is planning to release:

      One Microsoft Security Bulletin affecting Microsoft Windows, Microsoft Office, Microsoft Home, Microsoft Visual Studio, and Microsoft .NET Framework. The greatest maximum severity rating for this security update is Critical. This security update may require a restart.

      One Microsoft Security Bulletin affecting Microsoft Office. The greatest maximum severity rating for this security update is Important. This security update does not require a restart.

      Although we do not anticipate any changes, the number of bulletins, products affected, restart information and severities are subject to change until released."

      Not really that much of an advantage is it? What precautionary steps should I take from it?

      Sorry about the anonymous post but I'm not sure where the legalities of posting this lie.

    21. Re:Early Warning For Slashdot by Thomas+Shaddack · · Score: 1
      Not any more than I can imagine the work of a single teenage miscreant causing half the cars in the country to stall on the highway.

      Wouldn't that be called a buggy-ride?

      Seriously, the quality of engineering in car industry is much higher than in software industry, so chance of something like that is quite low. At least until the cars get wirelessly networked onboard control computers...

    22. Re:Early Warning For Slashdot by ConceptJunkie · · Score: 1

      Well, it's even simpler than that:

      If a car malfunctions seriously, someone could be hurt or killed and that means lawsuits. If MS causes your company to lose a day of productivity while you clean up after some virus attack, you're on your own. It seems no one has tested these EULA's that absolve the manufacturer from any blame or responsibility.

      I guess the question is: How much damage needs to be done before MS can be considered as guilty of not delivering what it promises? This isn't just a matter of MS being evil or anything... it's a tricky question. Software is far more complex than even a car, and even if MS weren't often driven by less than scrupulous motives and had better management, etc, there would still be bugs. They could be better, but there will always be security holes. How do you determine if they've made a good faith effort to prevent these problems, or if they are just being sloppy?

      --
      You are in a maze of twisty little passages, all alike.
  2. Elite.. microsoft and govt by Davak · · Score: 4, Insightful

    The U.S. government's Computer Emergency Readiness Team (US-CERT) has also been heavily criticized for providing security advisories to paying customers ahead of coordinated public release.

    Microsoft and the government using the same strategy! I am shocked! (sarcasm mode off)

    Other juicy information from the article:

    There won't be a patch this month for a "highly critical" bug in Internet Explorer browser's drag-and-drop feature.


    So we are suppose to buy access to problems that won't be patched in a timely fashion? You've got to be kidding me.

    The only justification that I can see to this might be that microsoft wants to release it to their "elite" first... so that work-arounds and patches might be generated by the community instead of within microsoft. Thus, trying to get one of the open source benefits...

    While that's a good theory... I bet it's really just microsoft praying on the security worries of companies. Considering I run a Microsoft network... that's a sad conclusion for me to have to make.

    1. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 1, Funny

      Well, I updated Firefox today. How about you?

    2. Re:Elite.. microsoft and govt by Walt+Dismal · · Score: 2, Insightful
      Gee, how about if we have two levels of support from police and firemen? The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

      The old citizen fire brigades, where people in small towns pitched in, in mutual support, makes me think of a civic Open Source.

    3. Re:Elite.. microsoft and govt by ReTay · · Score: 1

      Hey if they are will to pay Microsoft to beta test the newest patch that is fine with me.
      I still won't let a Microsoft patch anywhere near my network until it is about 6 months old.
      I just got to wonder who decided that paying MS for the privilege of beta testing their patches was a good idea...

    4. Re:Elite.. microsoft and govt by System.out.println() · · Score: 2, Insightful

      (ob Family guy)

      We....we call you "normies".

    5. Re:Elite.. microsoft and govt by FortKnox · · Score: 4, Interesting

      Wow, you are compairing computer bugs to life and death situations.

      What's worse is someone marked you 'insightful.'

      Sometimes slashdot think truely amazes me.

      --
      Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    6. Re:Elite.. microsoft and govt by Munra · · Score: 4, Interesting

      To be fair, and I'm not necessarily agreeing with the grandparent, a computer bug can cause a life/death situation...airports, hospitals, etc... all use computers. Granted, they're unlikely to use untested/insecure systems (no specific OSes mentioned), and unlikely to be vulnerable through public facing ports/etc, but it is still a risk.

      Secondly, even if a situation is not life/death, it can be very serious - think about business impact if every trader at a financial institution was unable to trade due to a virus/vulnerability.
      Millions could be wiped off the economy of major countries.

      Manta

    7. Re:Elite.. microsoft and govt by Paulrothrock · · Score: 1
      The old citizen fire brigades, where people in small towns pitched in, in mutual support, makes me think of a civic Open Source.

      Or civic broadband.

      But Civic Broadband is bad and government shouldn't ever compete with business!

      /me sarcastic

      --
      I'm in the hole of the broadband donut.
    8. Re:Elite.. microsoft and govt by FortKnox · · Score: 2, Insightful

      Any situation where it could cause a life or death issue is already backed by some serious security.

      And you obviously have never worked for a financial institution. I'm a contractor who is regularly contracted to banks and insurance agencies. There isn't any way someone is hacking into something like that.

      Even so, do you really think there is a solid link between MS Security Support and 911? Honestly, is there a real comparison there? What you gave me was a reach.

      --
      Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    9. Re:Elite.. microsoft and govt by plumby · · Score: 2, Interesting

      To some extent you already get this. If you want extra security, you can pay for a security guard, otherwise you fall back on the regular police service.

      And how about health service - in the UK (and I suspect many other places in the world), if you want immediate treatment, you pay (or get your insurance to pay) to go private. If you don't pay, you end up at the back of the NHS waiting list.

      Not saying whether it's a good or a bad thing, but this is pretty much how a market economy is meant to work - you get what you pay for.

    10. Re:Elite.. microsoft and govt by LiquidCoooled · · Score: 1

      This is interesting, because i have JUST read a story about the UK government setting up a second tier emergency number for police and fire...

      http://uk.news.yahoo.com/040914/344/f2koa.html

      --
      liqbase :: faster than paper
    11. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Psssst... The real number is 912.

    12. Re:Elite.. microsoft and govt by funkdid · · Score: 1
      It's not really the same. I don't know what the lag time is between the notice to the "elites" and the release of a patch into the wild but assuming it's not very long what's the big deal. If anything it doesn't make much sense, but it's not evil.

      For example some vulnerability is brought to light (as is done everyday around 7am), MS starts to work on it (for arguments sake let's say) around 3pm they have a beta patch. It goes into testing and at around 4pm it hasn't caused anything to smoke. They release it to their enterprise customers (are these the customers that you want beta testing? The customers that won't install your new OS or any service packs until they've been out for 2 or more years) - here is where this "doesn't make sense".

      Then a week or so later no machines (or only a small percentage break, and this patch comes out via windows update for 1% of the population to download (as we all know , most users do not patch their boxen).

      It would seem that it would be better to release these patches into the wild all at once from a QC standpoint, however you need to cater to those Bu$$ine$$ class customers by giving them better security, rewards, a pony etc for their ca$h. I guess that was their idea behind this.

      I still don't think this was a big deal, or evil, just a bad way to build a relationship with enterprise call customers. Seriously, sending them messages like "We're not going to patch this for a month", or "here try this Beta patch on all your servers". I know I've seen an essential box or two taken down by a beta patch thanks to a green thumbed MCSE who thought he was doing good. We all learned not to trust brand new products at some time right?

      --

      I boycott signatures

    13. Re:Elite.. microsoft and govt by Ayaress · · Score: 1

      If you're under GM insurance, one of the two ambulance services used by Covenant Health Care won't provide certain services to you. Had it happen to my father when he fell and broke his leg early one morning. They're required to perform any life-or-death stuff, but they won't do a lot of basic checking, they just shovel you into the ambulance and drop you off at the hospital. Also, the Saginaw (city, township, and county) Police Departments have this habit of not responding to vandalism committed around the open-campus high schools. My senior year, they were averaging six window breakings a week around Arthur Hill, and the police wouldn't investigate them (also made for pains with some people's homeowner's insurance, who wouldn't treat it as malicious damage without a police report, so the people ended up with a rate hike).

    14. Re:Elite.. microsoft and govt by Spy+der+Mann · · Score: 0

      Comparing bugs to life?

      Think about this. The company you have is getting hacked. Valuable information gets destroyed. Your boss fires you, or in the worst case, the company goes bankrupt.

      Now, comparing a "bug" to life is simply "exaggerating"? The point here is that Microsoft is letting criminals attack the people who don't pay enough money for "protection".

      [accent]Say what you want, baby, but it sounds like a mighty mob to me![/accent]

    15. Re:Elite.. microsoft and govt by Anml4ixoye · · Score: 1
      Gee, how about if we have two levels of support from police and firemen? The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

      Pretty much all volunteer fire departments rely on donations or "fees" the community pays. I've definately heard plenty of stories (even some from my old department) where they would not give the same response to a non-paying residence as they would a paying one. Of course, times have changed significantly, and one would hope that critical responses - whether to a fire or a serious computer vulnerability - would be independent of finances when the responder is bound to deliver it (a fire department, or Microsoft).

      However, if some security research group independant of Microsoft wanted to set up a similar thing - pay us and we'll tell you about the vulnerabilities first - then go for it. That is after all what a free market is all about. Thankfully most of the researchers stay away from that.

    16. Re:Elite.. microsoft and govt by sharkey · · Score: 2, Funny
      The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

      That's the way it is. You can find out which group you're in a simple manner: Call for a pizza, and call for a cop. See which one gets there first.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    17. Re:Elite.. microsoft and govt by mustangsal66 · · Score: 2, Interesting

      Even so, do you really think there is a solid link between MS Security Support and 911?

      Umm... 90+% of 911 dispatch software runs only on Microsoft Windows...

      --
      Why worry? Each of us is wearing an unlicensed "nucular" accelerator on his back.
      Sig changed for readability by G.W.
    18. Re:Elite.. microsoft and govt by Melantha_Bacchae · · Score: 1

      Police and fire deal with plenty of property issues as well as life and death situations.

      A big corp. may be able to better afford Microsoft's "premium" deal, than a small business. Both, however, suffer lost productivity and damaged data due to bugs, and both pay for the product.

      I'm sure city governments would love to sell big businesses a "premium protection package". But the small business owner also pays taxes, and isn't going to be happy when their office burns down or is robbed while the police and fire people are paying a "courtesy" call to the premium big business down the street.

      "At this moment, it (Millennium) has control of systems all over the world.
      And...we can't do a damn thing to stop it."
      Miyasaka, "Godzilla 2000 Millennium" (Japanese version)

    19. Re:Elite.. microsoft and govt by Mr.Cookieface · · Score: 1
      Actually, that is exactly how fire insurance used to work. They would give you a plaque to put on your house and if it was on fire, then the local fire company would put it out for you. No plaque, no help.

      This is a new strategy on the part of Microsoft to defeat open source software. First they establish a premium/nonpremium distinction. Next they make Windows basic version free. Then once everyone has Windows installed, they charge for updates and security features and rigorously pursue their intellectual property forcing the police to raid the homes of anyone caught installing third party updates.

    20. Re:Elite.. microsoft and govt by FortKnox · · Score: 1

      Think about this. The company you have is getting hacked. Valuable information gets destroyed. Your boss fires you, or in the worst case, the company goes bankrupt.

      Dear god, do I really need to do this?

      Compare a company going bankrupt and someone losing their jobs to 3 young children surrounded by fire and die a terrible death engulfed in flame.

      That's the difference between a bug and a life and death situation. That's the difference between MS 'protection' support and 911.

      One person (or company full of people) are miserable in one situation, in the other, innocent lives are taken from children who were in the wrong place at the wrong time, and entire family and friends have to mourn and deal with the lose.

      Get out from under your computer and rejoin us here in the real world. You've been gone too long.

      --
      Good quote, too many chars. Seriously, the slashdot 120 char limit sucks!
    21. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Slashdot always amazes me. I can't imagine how any of you manage to find jobs with the number of words that are spelled incorrectly on average in each post.

      The word you are looking for is 'truly'.

    22. Re:Elite.. microsoft and govt by Martin+Blank · · Score: 3, Informative

      Even so, do you really think there is a solid link between MS Security Support and 911? Honestly, is there a real comparison there?

      There just might be.

      --
      You can never go home again... but I guess you can shop there.
    23. Re:Elite.. microsoft and govt by mekkab · · Score: 1

      to be fair, you have NO IDEA what real time, human grade systems go through. And the companies that provide avionics equipment also have big-ass insurance policies to back them up.

      Millions could be wiped off the economy of major countries.


      Whats a few paltry million dollars to a country with revenues in the trillions?!?!?

      P.S.- your post is troll-fud and ill-conceived. YAAT. YHL. HAND. (you are a troll. You have lost. Have a nice day.)

      --
      In the future, I would want to not be isolated from my friends in the Space Station.
    24. Re:Elite.. microsoft and govt by wx327 · · Score: 1

      Oh, and don't bother calling 911 any more...here's the _real_ number. [Carl hands Homer a card with "912"]

      "Shh! Shut up!"

    25. Re:Elite.. microsoft and govt by Progman3K · · Score: 1

      >Any situation where it could cause a life or death issue is already backed by some serious security.

      Sure, like the Coast-Gaurd, right?

      http://it.slashdot.org/article.pl?sid=04 /05/04/2354241&tid=172&tid=128&tid=201

      And anyway, anyone not able to AFFORD security should be taken out at dawn and shot.

      /sarcasm, if you weren't able to tell.

      --
      I don't know the meaning of the word 'don't' - J
    26. Re:Elite.. microsoft and govt by tsg · · Score: 1

      To some extent you already get this. If you want extra security, you can pay for a security guard, otherwise you fall back on the regular police service.

      And how about health service - in the UK (and I suspect many other places in the world), if you want immediate treatment, you pay (or get your insurance to pay) to go private. If you don't pay, you end up at the back of the NHS waiting list.


      Except that your security team isn't robbing you and your health providers aren't making you sick (at least they shouldn't be). The service the premium customers are paying for is protection from Microsoft's own defects. They are essentially profiting from their own shoddy workmanship.

      --
      People's desire to believe they are right is much stronger than their desire to be right.
    27. Re:Elite.. microsoft and govt by VendettaMF · · Score: 1

      Dear gaaawd!!!! Won't someone think of the chyyyyldruun?!?

      --
      kartune85 : Incapable of reason, observation or learning. A kind of dim, drab, flightless parrot.
    28. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Go to South Central and call the police, you learn real quick it is this way in many places in this country already.

    29. Re:Elite.. microsoft and govt by Fareq · · Score: 4, Informative

      I hate to say this, but...

      RTFA

      Not getting patches or fixes sooner. Being told that there is a flaw sooner. In this case not even what the flaw is... just that there is one, and that in a day or so we'll tell the world what it is -- heads up, somethings coming. That's it.

      No "protection," no early patches, no nothing. Just a nice little note saying "we're working on a couple of security flaws, details forthcoming"

      Calm yourself please. If you want to hate Microsoft, please do it for a valid reason, not some bullshit like this.

      Thanks.

      -- Fareq

    30. Re:Elite.. microsoft and govt by Max+Threshold · · Score: 1

      Um... that's exactly how pigs operate.

    31. Re:Elite.. microsoft and govt by Wile_E_Peyote · · Score: 1

      Gee, how about if we have two levels of support from police and firemen? The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

      That's a tad extreme.

    32. Re:Elite.. microsoft and govt by Martin+Blank · · Score: 1

      I used to know a guy much like you, though a bit worse. He refused to install any patches from Microsoft because "they only break things." Just as SP4 was coming out, he said proudly that he was still running Windows 2000 Gold, with IE 5.0. That was it. He didn't run a firewall or AV, either, because he was behind a router, so he couldn't get infected. Your viewpoint annoys me because Slammer, Nimda, Code Red, and other worms wouldn't have gotten a foothold if the patches had been universally installed within a few months of their release. This other guy used to infuriate me. I almost drove to Colorado just to smack him.

      --
      You can never go home again... but I guess you can shop there.
    33. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 1, Funny

      The old citizen fire brigades, where people in small towns pitched in, in mutual support, makes me think of a civic Open Source.

      In what context? No girls allowed? :P

    34. Re:Elite.. microsoft and govt by GojiraDeMonstah · · Score: 1

      I agree, this seems wrong. But it already happens. You don't think the families of high-ranking military, high-level politicians, diplomats, etc., get special treatment, or early warnings of imminent threats that Joe Civilian is expected to deal with as it comes? Do you think there would be a difference today if Bill Gates called 911 vs. a poor person in a poor minority neighborhood? Sorry, but wake up.

      --
      "Stop throwing the Constitution in my face, it's just a goddamned piece of paper!" - George W. Bush Nov. 2005
    35. Re:Elite.. microsoft and govt by pnutjam · · Score: 1

      I've heard that universities often pay extra for thier fire protection. The towns often can't afford to provide the level of service they need.

    36. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Do you really think that people who live in the poorest sections of cities have the same level of fire and police support as those in the richest part of the same cities?

    37. Re:Elite.. microsoft and govt by fitten · · Score: 1

      Such companies would most likely already be on the "Premium" support list.... If they aren't, then let me know who they are so that I'll never use them.

    38. Re:Elite.. microsoft and govt by jav1231 · · Score: 1

      Maybe it's because the EMT's might get shot trying to help inner-city gunshot victims!? A thought.

    39. Re:Elite.. microsoft and govt by osgeek · · Score: 1

      People and companies pay for private security guards all of the time to get extra levels of "police support". Extra support fire-wise is normally a part of that package and also purchasable through nicer sprinkler systems.

      What's the problem?

    40. Re:Elite.. microsoft and govt by Munra · · Score: 2, Interesting

      I have 4 issues with your post:

      1) Not every bug/hole has to be 'hacked into' - email worms, and worms that spread through cross-site scripting and browser exploits can do just as much damage, and can be caused by OS/app bugs/holes.
      2) There is no way to that a company has never been hacked in to. Just becuase a company may find out that it has, there's no proof that it hasn't been. Go ask any good security consultancy.
      3) Where did I draw a link between MS security and 911 (and do you mean 911 as in the emergency services, or 9/11)?
      4) Who said I've never worked/am not working for a financial institution?

      Manta

    41. Re:Elite.. microsoft and govt by Munra · · Score: 1

      That's certainly a fair point - I was disagreeing more with the grandparent's assumption that it was either less important than life/death or just that it was not a very serious issue.

      Manta

    42. Re:Elite.. microsoft and govt by TykeClone · · Score: 1

      If the universities are public or "nonprofit" they don't pay property taxes. They're making a payment in lieu of taxes to pay for the services.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    43. Re:Elite.. microsoft and govt by jdog1016 · · Score: 1

      Therac-25 ring any bells? Errors like these are not unprecedented. People have died from programmers' mistakes and now that we are relying on technology more than ever, there is more risk than ever before. No link between emergencies and MS security support? Have you ever been in a hospital?! The number of tasks that are now done via computers in our health care facilities is staggering. The worst thing that we can possibly do is put peoples' lives in the hands of companies like Microsoft by trusting them to harden security. And btw, how safe would you feel driving a car running on windows?

    44. Re:Elite.. microsoft and govt by mrscorpio · · Score: 1

      Ok, how about the fact that this completely negates their "security by obscurity" model by publicizing security issues that don't have a fix? Sure, these only go to paying customers, but unless these issuse have an NDA, they're going to get out.

    45. Re:Elite.. microsoft and govt by TykeClone · · Score: 1

      My wife's an EMT and we live in a rural area. She was told during training that the surest way to get shot was to cut "bikers' leathers" in someplace other than the seam.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    46. Re:Elite.. microsoft and govt by bitswapper · · Score: 1

      And you obviously have never worked for a financial institution. I'm a contractor who is regularly contracted to banks and insurance agencies. There isn't any way someone is hacking into something like that.
      That ship will never sink - its unsinkable.
      People just aren't getting any smarter....

    47. Re:Elite.. microsoft and govt by b1scuit · · Score: 3, Interesting
      Dude. Most of the 'temporary solutions' involved in an MS vulnerability are along the lines of "don't run this service" and don't do this" and "catch that mime-type ahead of time". Seriously. If a certain malformed MIME header will run foriegn code on a workstation running Outlook Express 6, then I want to know so I can have procmail make messages that have that particular MIME header go bye bye.

      When the best solution is to take care of the problem yourself, then I want to know what needs to be done, so I can do it, and the sooner I know, the sooner it'll get worked around. If som nasty bug appears that uses an exploit that I wasn't informed about because the hundreds of dollars we spent per machine weren't enough to warrant telling me when something is broke in a timely fashion, then I'd be pissed when those machines got exploited, and so would you.

      If evil requires only that good people do nothing, is MS not good or doing nothing?

    48. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Gee, how about if we have two levels of support from police and firemen? The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

      You'll already see that in some towns (to an extent). Rumors of "let the house burn" once the people are saved. Or having to pay for your ambulance ride if you're not a donator.

      Or what about how fast response times are to the govenor's mansion compared to Al's shack?

    49. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Exactly, everyone gets patches at the same time. You want early warning? I'll beat MS to the punch.

      I am announcing to the world that Microsoft Software is unsafe, prone to unexpected crashes, open to security vulnerabilities. You can expect a steady stream of patches and security updates to address these concerns on a Monthly basis for the foreseeable future.

      Deal with it. Install Linux or Buy a Macintosh. (Or tie an ethernet cable around your abacus )

    50. Re:Elite.. microsoft and govt by bitswapper · · Score: 1

      Get out from under your computer and rejoin us here in the real world. You've been gone too long.

      Using the phrase 'real world' to invalidate someone's point is the same method as someone using life/death scenerios to characterize computer security practices and issues.

      Using the 'life/death' scenerio, among other exaggerated situations, to illustrate the negative fallout of msoft's practices does in fact distort the severity of said negative effects.

      Using the 'real world' charactization to passive-aggressively portray opposing points of view as insane doesn't help things either. It just stokes the trolls.

      Don't feed the trolls.

    51. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0
      And you obviously have never worked for a financial institution. I'm a contractor who is regularly contracted to banks and insurance agencies. There isn't any way someone is hacking into something like that.

      Something like what? Don't be fooled by those NORAD-like operations centers they run. I've worked at plenty of the mega-banks, and they have flaws just as bad as almost any place. No, not theoretical flaws. Flaws that have been exploited and used for a variety of malcious uses. Stuff that when you find out, you clean up, clean up good, and don't tell anyone about. (Not my preferred mode of operation, but that's how it works.)

      I believe you when you say you have experience working with banks...I don't believe you are one of those people that would actually know if--actually, not if--when the org has been hacked. Most likely when these places are hacked, you happen to not be one of the people in the know.

      Yes, I am an Anonymous Coward.

    52. Re:Elite.. microsoft and govt by davidsyes · · Score: 1

      Well, say some, you CAN cause yourself to be bottom-tier by offending a few officers. Once you're notorious or disliked (from what I understand) you'll get a greatly diminished response rate (as long as there are not "shots fired" reports announced during the dispatch).

      But, I don't think fire fighters will unnecessarily delay. A house fire leading to more burned structures somehow takes on a larger dimension, especially with news-cam helos buzzing like fireflies. When/while bullets zip by, only the crazy will want to be too close.

      --
      Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
    53. Re:Elite.. microsoft and govt by Frizzle+Fry · · Score: 1
      I've heard that universities often pay extra for thier fire protection.

      Apparently the same with police protection. At Harvard, we had the "Harvard University Police Department", which consisted of real cops (not private security guards) that effectively worked for the university. They were technically part of the Cambridge Police Department, but just worked around the campus. They even had patrol cars with license plates like "HUPD3", "HUPD4", etc., which reminded me much of Ghostbusters. And I'm pretty sure the university was (at least partially) funding them. Personally, I think the idea of a private institution (for profit or not) being able to get its own police is frightening.
      --
      I'd rather be lucky than good.
    54. Re:Elite.. microsoft and govt by LupusUF · · Score: 1

      "but unless these issuse have an NDA, they're going to get out."

      according to the article, they do have to sign a NDA to get the early warnings.

    55. Re:Elite.. microsoft and govt by Godeke · · Score: 2, Interesting

      Wow, "There isn't *ANY* way someone is hacking into something like that." Please say you are *NOT* part of the security team for these banks and insurance agencies. The first rule of security is that there is no such thing as perfect security. You can only mitigate risks. Banks tend to mitigate them fairly well, but I seem to remember a few banks trying to hush up compromises last year.

      On the other side of the coin, when I work with insurance agencies, I can say truthfully they make a valiant effort at security. Yes, every company I have been at has exposed major blunders while I was there. Not intentionally of course, but what would you say if I said that one of the major (read: they own their own skyscraper) insurance companies in Heartford still has Windows 98 on desktops because the terminal emulator didn't work on 2000? Or that same said terminal emulator passed everything in cleartext?

      "There isn't any way..." ... I call BULL.

      --
      Sig under construction since 1998.
    56. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Wow, you are compairing computer bugs to life and death situations.

      What's worse is someone marked you 'insightful.'

      Sometimes slashdot think truely amazes me.

      Sometimes /. ignorance appalls me; occasionally checking against Dictionary.com doesn't hurt!

    57. Re:Elite.. microsoft and govt by megarich · · Score: 0

      you? there's nothing i can do to get my karma off bad nor have my posts start with anything but mod 0. Sh**t slashdot false advertised me, they say if i signed up and not post as anonymous coward, my posts would start with mod 1. well dammit i want my mod back points for all the times i posted and you didnt give me a mod 1!!!!!!

    58. Re:Elite.. microsoft and govt by SnappleMaster · · Score: 1

      consequently, the program was expanded in April 2004 to include all customers who will sign an appropriate non-disclosure agreement

      RTFA, k?

      I'm not saying this is good or bad, but there is enough FUD out there without more Chicken Little-esque conjecture and speculation.

      --
      Be happy. Nothing else matters.
    59. Re:Elite.. microsoft and govt by SnappleMaster · · Score: 1

      Except that your security team isn't robbing you and your health providers aren't making you sick (at least they shouldn't be). The service the premium customers are paying for is protection from Microsoft's own defects. They are essentially profiting from their own shoddy workmanship.

      Would you agree that car manufacturer's who sell extended warranties are also benefitting from their own shoddy workmanship?

      Premium customers get a lot more than this. If you have ever seen tech support logs you know that a large enterprise always has questions, ranging from "how do I set this up properly", to "I want to do this - is that supported" to "when I hit this, why doesn't this other thing happen"?

      I think you have no idea what a premium customer is.

      --
      Be happy. Nothing else matters.
    60. Re:Elite.. microsoft and govt by tsg · · Score: 1

      Would you agree that car manufacturer's who sell extended warranties are also benefitting from their own shoddy workmanship?

      No, because cars generally come with a standard warranty[1]. The difference being that everyone who buys the car gets the warranty, so it is in the manufacturer's best interest to keep the defects to a minimum. If the warranty is only available to people who have chosen to purchase it, unless most people do, then there is no incentive for the manufacturer to prevent defects, and can use them in order to push the "premium" service. The extended warranty, at that point, is simply a convenience to the buyer of a car with already relatively few defects (or a scam, depending on the warranty, but that's a different argument).

      Premium customers get a lot more than this.

      What else they get is irrelevant. The point is that Microsoft can only inform the premium customers first by withholding the information from non-premium customers. Information that is about defects in their own products and could possibly cause harm to the users. It is no more responsible than a car manufacturer, to extend your analogy, withholding recall information from their non-premium customers. Giving a cup-holder or a brick of gold with it doesn't make it more responsible.

      [1] Yes, I am aware that the cost of the warranty is built into the price of the car. It doesn't change anything. If everyone gets the warranty and the car has a large number of defects, the cost of the warranty to the manufacturer means they have to charge more for the car and they will lose business to a company with cheaper, more reliable cars.

      --
      People's desire to believe they are right is much stronger than their desire to be right.
    61. Re:Elite.. microsoft and govt by SnappleMaster · · Score: 1

      Two quick points:

      The warning here is apparently vague and leading by a very short time period. To continue the analogy perhaps this would be like Ford telling a favored customer, say Hertz (if they buy Fords I don't know) that next week they will be announcing some kind of advisory so Hertz should not service any cars this week and get ready for a big round of service next week.

      My point about what premium customers get was to address all the comments in this thread that this is a revenue scam by MS. Premium customers get a heck of a lot of servicing and help. They don't buy it for a day or two of vague advance warning about patches but you can see how MS has perhaps decided to do this to 1) curry favor with important customers, and 2) make the premium subscription more attractive. If you hate all companies that exist to make money, well then you hate MS, m'k?

      You can call this black and white if you want but I really think this is one of those grey things. It's not nearly as big a deal as people are making it out to be. But as I said if you hate MS, then I'm there's no debating with you.

      And if you believe that companies who offer service contracts are bad, then let's all take a moment to crap on RedHat, etc. too. Service contracts for software have been standard practice for... decades probably.

      --
      Be happy. Nothing else matters.
    62. Re:Elite.. microsoft and govt by Anonymous Coward · · Score: 0

      Well you all know that the British have started using Microsoft for their OS on submarines equipped to launch trident nuclear missiles...

      Just imagine:
      Are you sure you want to nuke Iraq? y/n
      y
      Are you sure you want to nuke Iraq? y/n
      y
      Are you sure you want to nuke Iraq? y/n
      y
      Are you sure you want to nuke Iraq? y/n
      y
      Are you sure you want to nuke Iraq? y/n
      y
      The United States has been successfully nuked, thank you for using Microsoft.

    63. Re:Elite.. microsoft and govt by A1kmm · · Score: 1

      The article is not related. Everyone still can call "999"(I assume that is the UK emergency number), but if there is a non-life-threatening situation, they can voluntarily elect(and are encouraged to do so) to call another number. This is very different from selling a good response time, and prioritising another call on the sole basis of how much money you received.

      --
      X-Has-Sig: yes
    64. Re:Elite.. microsoft and govt by tsg · · Score: 1

      The warning here is apparently vague and leading by a very short time period.

      That only lessens the degree, not the offense.

      To continue the analogy perhaps this would be like Ford telling a favored customer, say Hertz (if they buy Fords I don't know) that next week they will be announcing some kind of advisory so Hertz should not service any cars this week and get ready for a big round of service next week.

      If Ford did this they would still be withholding information from other Ford owners. But, more likely, Ford would tell the dealerships who would in turn notify any customers that called for service. But, since most computer maintenence is done in house rather than at a dealership, it doesn't apply.

      My point about what premium customers get was to address all the comments in this thread that this is a revenue scam by MS. Premium customers get a heck of a lot of servicing and help. They don't buy it for a day or two of vague advance warning about patches

      Like I said, I don't care anything at all about the premium service except for this aspect of it. That the other benefits of the premium service make it a good value doesn't make this behavior any better.

      but you can see how MS has perhaps decided to do this to 1) curry favor with important customers, and 2) make the premium subscription more attractive.

      Of course I see why they did it. That doesn't make it right. They're adding value by creating an artificial scarcity of information that a) doesn't cost them anything more to make public and b) helps protect users of their software from their own defects.

      If you hate all companies that exist to make money, well then you hate MS, m'k?

      Not all anti-MS sentiments are "MS bashing". Sometimes MS actually does things that deserve criticism. This is one of them. No, it's not the crime of the century, but it's still wrong to withhold important information so that their premium customers can get it first.

      And if you believe that companies who offer service contracts are bad, then let's all take a moment to crap on RedHat, etc. too. Service contracts for software have been standard practice for... decades probably.

      I make most of my living from service contracts. Service contracts are a valuable service to a company that doesn't want to do their own maintenance. But every system I install carries a one year warranty, and if a manufacturer recall or defect comes up, I tell all the people it applies to, not just the ones that have service contracts. And I certainly don't use it as leverage to get people to buy my service contracts.

      --
      People's desire to believe they are right is much stronger than their desire to be right.
    65. Re:Elite.. microsoft and govt by plumby · · Score: 1
      your health providers aren't making you sick

      You evidently don't live in the UK. There's a fair amount of press about MRSA, a bug that people usually manage to catch when in hospital.

    66. Re:Elite.. microsoft and govt by mrscorpio · · Score: 1

      Well, I'm saying it's bad. An NDA for OS security issues that affect all customers? That's pretty shitty.

  3. so how do it get this status by InfoHighwayRoadkill · · Score: 3, Funny

    Let me guess another potential revenue stream for MS?

    Security through $$$

    --
    another Roadkill on the Information Superhighway
    1. Re:so how do it get this status by Nos. · · Score: 3, Interesting

      Well of course. I mean you wouldn't expect a software vendor to tell you about its vulnerabilities before there are exploits without paying for such a service would you?
      All kidding aside, if MS knows of vulnerabilities in their software, they should be forced to do one of two things, tell everyone, or tell no one. Why? Well if they tell everyone, then at least there's a fighting chance. Tell no one, well, its an option I don't agree with, but if someone points out a vulnerability to a software vendor, they should have an option of producing a patch (within a reasonable time frame) and releasing it before advertising the details of the vulnerability.

    2. Re:so how do it get this status by nat5an · · Score: 2, Insightful

      I wonder if this might backfire. Microsoft already has a rep amongst techies for its slowness to respond to its numerous security holes. Now maybe it'll get a rep with the PHBs as the company that charges its users to fix its own mistakes.

      --
      Head down, go to sleep to the rhythm of the war drums...
    3. Re:so how do it get this status by wideBlueSkies · · Score: 5, Insightful

      >>Security through $$$

      You mean "a false sense of security through $$$", right?

      wbs.

      --
      Huh?
    4. Re:so how do it get this status by Dr.+Evil · · Score: 3, Funny

      No, "$$$ through security."

    5. Re:so how do it get this status by JudgeFurious · · Score: 3, Insightful

      Security through $$$ might even work for them to except for the fact that to date Microsoft has shown almost zero ability to produce anything that's actually "secure".

      Even if I were so inclined to pay someone for security Microsoft would be the last company on the face of the earth I'd go to to get that.

      Their pile of cash is legendary and no matter how much they have (or can figure out how to get) they seem unable to incorporate this "security" thing into their products. What would make anyone think that throwing more money at them is going to change that?

      --
      Appended to the end of comments you post. 120 chars.
    6. Re:so how do it get this status by CodeWanker · · Score: 1

      I'm not sure there's been a major microsoft vulnerability that M$ has warned us about before a third party had exposed it somewhere already... We just need to make sure that whistleblowers know how smurfy Slashdot is for communicating vulnerabilites so that they'll be sure to clue us in.

      That said, I imagine there's enough slashdot devotees working for Microsoft Premium companies that any lag in a real notification scoop would be negligible. "Will spy for karma!"

      --


      "Wow. Now THAT'S a lot of angry Indians." - Lt. Col. George Armstrong Custer
    7. Re:so how do it get this status by Anonymous Coward · · Score: 0

      No, "$$$ through a false sense of security."

    8. Re:so how do it get this status by Anonymous Coward · · Score: 0

      We don't need no stinking status. Here's an Early Warning for Microsoft's non-premium customers:

      Our products are riddled with security holes. Switch to something better.

      === end ===

    9. Re:so how do it get this status by rainman_bc · · Score: 1

      That's okay - Microsoft isn't usually the first to know about a security hole anyway :)

      There's better places to find security holes than from Microsoft....

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    10. Re:so how do it get this status by SnappleMaster · · Score: 1

      Humor aside: premium customers pay for support. The topic at hand is one very small aspect of the total package.

      --
      Be happy. Nothing else matters.
  4. Newsflash! by strictfoo · · Score: 3, Insightful

    Company gives preferntial treatment to its higher profit customers!

    --
    I've just signed legislation that'll outlaw Russia forever. We'll begin bombing in five minutes.
    1. Re:Newsflash! by Anonymous Coward · · Score: 0

      You're talking about Redhat Enterprise, right?

    2. Re:Newsflash! by Lesrahpem · · Score: 1, Insightful

      This is not simply a matter of a company giving preferential treatment to paying customers.

      Many of the systems we rely on daily run some variant of a Microsoft product. If there is something wrong with a product which could cause a failure, especially in a case like this, everyone should be notified as soon as the manufacturer finds out about the bug.

      How would you like to find out that there's a remote DoS in the version of Windows the equipment at the local hospital uses, but that hospital didn't feel the need to pay MS for early warnings? In many of the cases (dare I say most) that a security related bug is found in a software product it's not the mfg that finds it. That is why there end up being so many worms and such that exploit these sorts of holes long before anyone releases a patch.

      Again, I say that this is not a simple matter of a corporation giving preferance to paying customers. I think congress would do well to pass a law that makes it manditory for all software vendors to release security related bug reports to all known customers as soon as they discover or are notified of the bug themselves. Also, maybe as an additional clause to that, customers should be able to register (for free) to receive such reports.

    3. Re:Newsflash! by maxpublic · · Score: 1

      Company gives preferntial treatment to its higher profit customers!

      Well, that certainly explains the actions of various government bodies.

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
    4. Re:Newsflash! by hackstraw · · Score: 1

      1st, I'd like to say that I'm not a Microsoft customer either personally or professionally, so these kinds of "problems" are not something I'm used to dealing with.

      2nd, being that I don't know much about MS or really care, I checked my homepage preferences NOT TO SHOW WINDOWS topics, so don't blame me for what I'm writing below. I'm not supposed to even see this article on my frontpage, so here we go.

      People, what is so "good" about windows so that they seem to think that it is OK to have spyware, viruses, crashes, breakins, spam drone zombie boxes, popups, reinstalls, driver issues, registry corruption, and service packs that oftentimes break things that used to just work? OK, I did think of one thing, because this is not what I use computers for -- games. Otherwise, I cannot see anything that the Windows platform does better than other platforms.

      I simply do not get that putting people in front of a computer turns people into indiots that will take just about anything. We all have heard the if OSes were like cars or airlines jokes. But what would your average person do if their car or washermachine had these "problems" like their windows based computer has? They would sell the thing and get a better one.

      The crazy thing is, I cannot even think of a single product that people pay for in life that has the magnatude of problems that Windows computers do. It seems as though people just think its OK in that one area of their life. Being that people know that I'm in computers, I get these computer questions. Very few are hardware related. All of the others are Windows problems, and I hate to be rude, but I tell them that these are windows problems, and they go away when you don't use windows.

      And I bet that the people at Microsoft are laughing all the way to the bank. Now, they want people to pay more for a more reliable computing experience. It used to be that snake oil salesmen had to move from town to town. Microsoft hides in plain sight. I really bet that in 10 or 20 years from now, people are going to look back at "how bad computers were" and laugh, and wonder how they made it through those times.

      Note: I do know some people that are computer professionals that dont have these windows problems, or at least only a couple of them, usually driver and service pack gotchas. But as far as "normal" people go, its common for people to have experienced at least 4 or 5 of the 10 things that I listed above.

  5. This is a big deal? by Control+Group · · Score: 4, Insightful
    At the risk of sounding like a Microsoft apologist, I really don't see the big deal, here. It's not like they're releasing patches only to premium subscribers, they're providing earlier notice of what's going to be covered in the next security bulletin. This doesn't affect the timetable for the release of vulnerability information or the release of patches. This is just MS saying "heads up, we're going to have a patch for a vulnerability in Office XP rolling out in three days."

    *shrug*

    Doesn't sound like it affects overall computer security, really. It's nice for the organizations that sign on, so they have a couple more days to plan outages as necessary. It doesn't affect the vast majority of home users at all (I certainly don't plan my downtime, it just happens when I feel like it).

    I can see this being irritating to customers who are unwilling to pay yet another Microsoft tax for early notification, but I don't see that it's some kind of horrible, evil practice, either.

    --

    Reality has a conservative bias: it conserves mass, energy, momentum...
    1. Re:This is a big deal? by Cat_Byte · · Score: 1

      It is similar to reading about bugs in forums for *nix based products. You know they exist....and they aren't fixed yet....same thing.

      --
      Two roads diverged in a wood, and I - I took the one the bus load of girls just went down.
    2. Re:This is a big deal? by Donoho · · Score: 2, Interesting

      so they have a couple more days to plan outages as necessary

      It's withholding information on vulnerabilities (that if available shouldn't be withheld) from customers (everyone using their products is their customer) that haven't paid an Additional Fee.

      Tell MSDN Subscribers / Developers about new products early? Fine. Give my competition preferencial treatment, through advanced notice of upcoming updates? Not cool. More time to plan patches / outages can mean shorter down time. Turn around on flaw exploits used to be months, now it's days. I just think everyone should have equal opportunity to prepare.

    3. Re:This is a big deal? by slaad · · Score: 3, Insightful

      I think the concern is that by releasing any information early, they somehow risk the wrong person getting information that can cause a threat. I guess it really depends on how much/what kind of information they release. I have to agree though. The part of me that hates big business smells troube. The part of me that is more of an economist thinks the whole thing makes sense. The plain old user side of me doesn't see anything that will affect him.

      --


      ~Warning!~ The above is encrypted using rot676!
    4. Re:This is a big deal? by Ayaress · · Score: 3, Funny

      The plain old user side of me doesn't see anything that will affect him.

      Exactly. It's not like they were telling us about the holes in a timely manner before.

    5. Re:This is a big deal? by Paulrothrock · · Score: 1
      It's racketeering. That's what's wrong with it. Pay Microsoft more money, and you'll find out about security stuff first. If you don't pay, you won't know until the other shmucks, and by then it'll probably be too late.

      It's illegal under RICA!

      --
      I'm in the hole of the broadband donut.
    6. Re:This is a big deal? by slaad · · Score: 1

      The plain old user side of me doesn't see anything that will affect him.

      Exactly. It's not like they were telling us about the holes in a timely manner before.


      I meant I already get daily text messages with all the details. It's $80,000 a month, but it's money well spent.

      --


      ~Warning!~ The above is encrypted using rot676!
    7. Re:This is a big deal? by Ayaress · · Score: 1

      But I don't spend $80,000 a month, so I never got that stuff. I was specifically replying to your "plain old user" sentence. Half the vulnerabilities in Windows I can think of off hand, I'd never heard about until the patch for them came out. Most of the rest I heard about from non-Microsoft sources.

    8. Re:This is a big deal? by Control+Group · · Score: 2, Insightful
      Sorry, I should have been more clear.

      The practice of withholding information on vulnerabilities at all is questionable, but I was coming from the standpoint that such withholding is a given in the software industry today.

      Given that such information will be withheld, allowing people to pay to get notice that some information regarding an unspecified vulnerability in a particular application three days before other people (along with the paying subscribers) get the detailed information doesn't seem to be an unethical practice.

      Potentially very annoying to their customers, as you point out, but not unethical. They're saying "we'll give you a competitive advantage if you pay us." Which is much the same thing they're saying (accurately or not) when they market, say, SQL Server. The burden of scheduling and applying patches as available already lies on the shoulders of the customers. This is an add-on service to help relieve that burden.

      --

      Reality has a conservative bias: it conserves mass, energy, momentum...
    9. Re:This is a big deal? by slaad · · Score: 1

      I was kidding... :) Me neither...if there's not a patch, I don't hear about it and I usually don't care.

      --


      ~Warning!~ The above is encrypted using rot676!
    10. Re:This is a big deal? by ash*embers · · Score: 1

      I definitely don't see a problem, esp. where "valued customers" = lambs to the slaughter! No thank you really, I'd rather not be the first to implement something like SP2 again. If people want to pay for that 'privilege', then bombs away!

    11. Re:This is a big deal? by urbanknight · · Score: 1

      Well as a microsoft premium customer this is actually disturbing to me. Were I not, i would be VERY upset about this and I think microsoft needs to embrace its current customer base as a whole as opposed to releasing CRITICAL items first to a selected userbase that pays more money to M$

    12. Re:This is a big deal? by Anonymous Coward · · Score: 0
      It's illegal under RICA!

      It's illegal under the Reading Instruction Competence Assessment?

      If you mean RICO, you still don't know what you are talking about. There are more requirements for it to be racketeering than selling information about defects.

    13. Re:This is a big deal? by hackstraw · · Score: 1

      At the risk of sounding like a Microsoft apologist, I really don't see the big deal, here. It's not like they're releasing patches only to premium subscribers, they're providing earlier notice of what's going to be covered in the next security bulletin.

      I can see this being irritating to customers who are unwilling to pay yet another Microsoft tax for early notification, but I don't see that it's some kind of horrible, evil practice, either.


      I dunno. It seems to me that if Microsoft is going to take the time to write up a security bulletin, that it wouldn't be too tough for them to put the information on the web somewhere or make a press release. They do have a website don't they?

      But, hey if people feel the need to pay extra for common information about a product that they pay for, I'd take their money too.

    14. Re:This is a big deal? by Anonymous Coward · · Score: 0

      That would RICO Act, as in Racketeer Influenced and Corrupt Organization Act.

    15. Re:This is a big deal? by julesh · · Score: 1

      Given that such information will be withheld, allowing people to pay to get notice that some information regarding an unspecified vulnerability in a particular application three days before other people (along with the paying subscribers) get the detailed information doesn't seem to be an unethical practice.

      What if one of the paying subscribers uses this information, which will almost certainly include the type and approximate location of the vulnerability, to start searching specifically for this vulnerability, and therefore manages to work out what it is and how to exploit it a couple of days before the patch is released/the rest of us know about it and can use any workarounds available?

  6. Change one sentence in the summary... by Anonymous Coward · · Score: 5, Insightful

    I would re-write one sentence in the summary as:
    "Those of us who aren't lucky enough to have such a relationship with Microsoft may find ourselves at greater risk FROM premium customers as a result."
    (changed "than" to "FROM")

    1. Re:Change one sentence in the summary... by JollyFinn · · Score: 1

      Don't worry they probably are some really BIG corporations and US intelligence agencies...
      uhh. Never mind.

      --
      Emacs is good operating system, but it has one flaw: Its text editor could be better.
    2. Re:Change one sentence in the summary... by Anonymous Coward · · Score: 0
      Yikes.

      I'd like to mod this entire discussion "RTFA". Listen up people....

      1. Microsoft is not releasing patches to the premium paying customers before releasing to anyone else.
      2. Microsoft is not releasing detailed vulnerability information to premium paying customers before releasing to anyone else.
      3. Microsoft is not even releasing vague vulnerability information to premium paying customers before releasing to anyone else.
      All that is happening here is that the premium paying customers will get an email saying "hey, in 3 days we're releasing a patch, start planning your downtime."

      <blink>

      That's all. Nothing else. Just a warning that a patch will be released in 3 days.

      As a home customer, you have absolutely no need to plan your downtime, so you have no use for this warning.

      To corporate customers, this is a convenience, and one worth paying for. If you desperately need to plan your downtime, then pay for the warning. If it's not desperate, then don't pay for it.

      This entire story wasn't even worth posting on Slashdot.

  7. Best quote from article by Portigui · · Score: 4, Insightful
    This is a quote from Gartner security analyst John Pescatore and it pretty much sums up my thoughts on this:
    If Ford decided to issue recall notices for faulty brakes only to people who paid for extended warranty, that won't fly. That would be a horrible thing to do.

    In a nutshell, is this not what MS is doing?
    1. Re:Best quote from article by don_carnage · · Score: 2, Insightful

      Except for with faulty brakes, you could end up killing someone. Has there been a case where faulty software killed someone? (Other than by sheer annoyance, that is.)

    2. Re:Best quote from article by onegear · · Score: 0

      Wow! I actually agree with Gartner, for once.......

    3. Re:Best quote from article by Anonymous Coward · · Score: 0

      No, it's not. First, don't try comparing a life threatening situation with a software bug that might lead to a unpatched system being comprimised.

      Secondly, they're not issuing patches or bulletins ONLY for the higher paying customers, they're just letting them know a bit earlier.

    4. Re:Best quote from article by Chess_the_cat · · Score: 4, Insightful
      In a nutshell, is this not what MS is doing?

      No. Everyone on the list finds out the same information. This is just a way to sort the list. No biggie.

      --
      Support the First Amendment. Read at -1
    5. Re:Best quote from article by MikeMacK · · Score: 4, Insightful

      Actually, if you have faulty brakes, you may fly. It's kinda like what MS is doing. It's more like, they are telling the people with the extended warranty about the faulty brakes before other customers, but they all will eventually get new brakes. I guess the point would be that if you knew you had faulty brakes, perhaps you wouldn't drive.

    6. Re:Best quote from article by bee-yotch · · Score: 2, Informative

      Not exactly. What MS is doing is telling their customers (with extended warranty) in advance, that in a few days they will be issuing a recall.

      But, in a few days when the issue it, it will be issued to all of their customers, not just the higher paying ones.

    7. Re:Best quote from article by Anonymous Coward · · Score: 2, Informative

      If you RTFA you'd know this is NOT what they are doing. You are implying that they're only releasing patches to premium subscribers. This is ENTIRELY false. They are simply letting *ANYONE* who wants to know in advance that a security patch is coming. That's it. Simple. Now go jump back on your FUD-wagon

    8. Re:Best quote from article by wankledot · · Score: 4, Insightful
      The more things that are controlled by software in the world (warships, hospital equipment, critical infrastructure, etc.) the greater chance there is of software killing someone.

      However, anyone who uses and relys on software to keep someone alive, or keep something from killing someone should not be waiting for the latest IE patch to make sure their shit works.

      --
      My sig is blank, I typed this by hand.
    9. Re:Best quote from article by Anonymous Coward · · Score: 2, Informative

      Has there been a case where faulty software killed someone? (Other than by sheer annoyance, that is.)

      Well, yes. The THERAC devices, used to treat cancer, did kill people due to faulty software.

      I'm not aware of any deaths from microsoft software though.

    10. Re:Best quote from article by Anonymous Coward · · Score: 0

      Has there been a case where faulty software killed someone?

      Well, I saw this newsflash some time ago, and there where literally thousands of people killed by bugs, out there on this planet, this BUG PLANET!

    11. Re:Best quote from article by Cat_Byte · · Score: 1
      In a nutshell, is this not what MS is doing?

      Better not read bug track forums if you think this way. Firefox, etc do the same thing. They talk about bugs before a release is due.

      --
      Two roads diverged in a wood, and I - I took the one the bus load of girls just went down.
    12. Re:Best quote from article by Trurl's+Machine · · Score: 1

      Except for with faulty brakes, you could end up killing someone. Has there been a case where faulty software killed someone?

      Faulty software can make you a proud owner of a zombie PC. Zombie computers are often used to federal crimes - from DoS attacks to storing child pornography. When Al Quaeda learns to use them, your can end up killing someone (unwillingly, of course, but the same is with faulty brakes).

    13. Re:Best quote from article by Donoho · · Score: 1

      Has there been a case where faulty software killed someone?

      Doesn't have to be life or death. A company can easily expeience 6-7 digit profit loss due to down time in a matter of days.

    14. Re:Best quote from article by don_carnage · · Score: 1

      But with warships, hospital equipment, and critical infrastructure, you don't rely on a single point of failure. You design your systems and processes to be redundant to mitigate failure.

    15. Re:Best quote from article by jmulvey · · Score: 1

      Sorry, but the analogy to faulty brake parts doesn't fly. When Ford notifies its customers of a potential brake failure, do thousands of angry, anti-Ford teenagers suddenly run out to every parking lot in the world with hacksaws? I don't think they do.

      In Microsoft's case, they are trying to balance knowledge of the flaw with responsible awareness. This is a problem every software vendor deals with... you don't openly publicize a flaw until there's a fix for it.

      But it is a great analogy if your goal is to trash Microsoft unfairly.

    16. Re:Best quote from article by revscat · · Score: 3, Informative

      But why do they need to sort the list in the first place? It's not like they have to call people in a certain order in order to make them aware of the vulnerability. They just need to post the information on their website and make it available to everyone simultaneously.

    17. Re:Best quote from article by Mordaximus · · Score: 1

      Hospitals run Windows, Pharmacists run Windows... I'd hate to not get medicine in a timely fashion because of a computer outage - simply because my Pharmacy wasn't one of Microsoft's preferred customers and failed to install a critical update as a result.

      But since you're looking for an example, I believe the power outage last year was due in part to software failure. While the software itself did not cost any lives, the resultant loss of power did.

    18. Re:Best quote from article by don_carnage · · Score: 1

      Hopefully Al Quaeda doesn't learn about "death by faulty brakes"!

    19. Re:Best quote from article by Anonymous Coward · · Score: 0

      But Microsoft users already should know they're using the equivalent of the Chevy Corvair. "Unsafe At Any Speed". Now they're bitching?

    20. Re:Best quote from article by _14k4 · · Score: 1

      Or, you'd run a FreeBSD brand brake system...

    21. Re:Best quote from article by Anonymous Coward · · Score: 0

      Good thing you posted anonymously, you Microsoft slob. There's no need for jerkoffs like you to waste your time telling us REAL slashdotters what the world is like. We KNOW Microsoft wants to drown kittens, kick puppies, steal candy from babies, and spread buggy software. No matter that the argument doesn't make sense. That's besides the point, dumbo.

    22. Re:Best quote from article by Sancho · · Score: 1

      I'm telling you right now that there is at lease one critical vulnerability in Internet Explorer that can allow arbitrary code to run on your computer.

      Are you going to stop using it? Particularly if your job/income requires it?

    23. Re:Best quote from article by MikeMacK · · Score: 1

      Well, if my job "requires" me to use Internet Explorer, it's time for a new job.

    24. Re:Best quote from article by AndyChrist · · Score: 2, Interesting

      No, they're just telling those people SOONER.

      And I'll bet someone who has the extended warranty is finding out about a recall sooner than say, someone who bought a Ford used at a Honda dealership.

    25. Re:Best quote from article by JWW · · Score: 1

      But with warships, hospital equipment, and critical infrastructure, you don't rely on a single point of failure. You design your systems and processes to be redundant to mitigate failure.

      You'd like to think that wouldn't you. First, you'd be wrong with regards to hosptial equipment. I don't think there are many hospital devices out there with redundant processing units. Second, if they're using Microsoft software for redundant systems both the primary and the backup would catch the virus, you'd still be hosed.

    26. Re:Best quote from article by ohsoot · · Score: 3, Informative

      Has there been a case where faulty software killed someone?

      Yes.

    27. Re:Best quote from article by Zorilla · · Score: 1

      I would, but I'm still waiting for them to upgrade their manufacturing process to accomodate disc brakes. Maybe in ten years?

      --

      It would be cool if it didn't suck.
    28. Re:Best quote from article by drtomaso · · Score: 1

      However, anyone who uses and relys on software to keep someone alive, or keep something from killing someone should not be waiting for the latest IE patch to make sure their shit works.

      I can see it all now, somewhere at hospital near you...

      Patient: Arrrg!

      Nurse: Doctor! Doctor! This patient is going into cardiac arrest!

      Doctor: Hot damn! Help me get him up on this gurney! Thanks, nurse Johnson. Now get on that windoze box and google for 'heart'!

      Nurse: Right away doctor!

      Doctor: And be quick about it, woman, or our patient may die right here in the operating room!

      Nurse, typing frantically: Doctor, our box is so slow today! What should I do?

      Doctor: My god woman, hes gonna croak it right here! Google for 'CPR'!

      Nurse: I cant! Its too slow!

      Doctor: Run ad-aware! Quickly now!

      Bonzai Buddy: Would you like to send me to school to learn new songs?

      Nurs3: WTF??? We've been 0wzored! Those asshats on the night shift must have been surfing for warez again!

      Doctor (to patient): Sorry pal, but you're fucked.

    29. Re:Best quote from article by Anonymous Coward · · Score: 0

      You don't work for a living, do you? It's time to move out of mommy and daddy's basement.

    30. Re:Best quote from article by Anonymous Coward · · Score: 0

      Its because *you* aren't important. I mean, look at you. Hardly worth to lick the tread of Sir Billy G's shoes. But wait! Mr. Large Corporate Inc. Oh, yes, yes, yes. We tell you first, master. Anything you want, sir. You *are* important to us, not like him (points at *you*). We will tell him after you. Wait, wait! We must use "corporate language". OK, ok, master, we will give you a "heads up". Oh! We are so good at marketing *pats self on back*. Hm? Whats that? Discrimination? Bah. We've checked the figures and it would never cost us more than $50,000,000 if it went to court. Anyway, we can do what we want. We're MICROSOFT. Bwahahahaha.

    31. Re:Best quote from article by barzok · · Score: 1

      Car manufacturers often "stagger" recalls such that some customers recieve notice a month or more before others. Not because they paid extra, but because they can't get enough parts in the field to service everyone at the same time. So rather than tell people they have a recall, then "well, we can't service you because we need parts", they'll only tell as many people as they can supply parts to.

      I've had this happen to me (not Ford though) - I knew there was a recall for my vehicle, but I wasn't eligible for the service until I had the recall notice in hand.

    32. Re:Best quote from article by StrongAxe · · Score: 1

      Support the First Amendment: Read at -1.

      An invevitable conclusion to this interpretation of the First Amendment ("The right to force everyone else to listen to your free speech shall not be infringed") is:

      Support the First Amendment: Read every piece of spam.

  8. So? by Anonymous Coward · · Score: 0

    Anybody here actually paid for MS software?

    1. Re:So? by ftvcs · · Score: 2, Funny

      Had no choice, try finding a portable without Windows!

      We don't have a monopoly. We have market share. There's a difference. - Steve Ballmer

    2. Re:So? by Trurl's+Machine · · Score: 1

      Had no choice, try finding a portable without Windows!

      I have found mine here.

    3. Re:So? by Anonymous Coward · · Score: 0

      Perhaps here?

  9. Will they... by datadriven · · Score: 0

    be giving any type of warnings to linux users? Holes in their products affect us as well.

  10. That's a funny ad placement by MarkEst1973 · · Score: 1
    an animated gif saying "Feeling deceived by your database vendor?"

    Why, no, I'm feeling less than special to M$.

  11. Re:FP by Anonymous Coward · · Score: 0

    First patch?

  12. Perfectly Valid by domselvon · · Score: 2, Insightful

    This seems perfectly valid practice to me. People who pay more should get better service. Think of the subscribers to /. they get better service than the rest...

    1. Re:Perfectly Valid by Phosphor3k · · Score: 1
      to quote the guy a few posts up

      If Ford decided to issue recall notices for faulty brakes only to people who paid for extended warranty, that won't fly. That would be a horrible thing to do.
    2. Re:Perfectly Valid by domselvon · · Score: 1
      ...and to quote the guy who replied to that post

      "No, it's not. First, don't try comparing a life threatening situation with a software bug that might lead to a unpatched system being comprimised.
      Secondly, they're not issuing patches or bulletins ONLY for the higher paying customers, they're just letting them know a bit earlier."
    3. Re:Perfectly Valid by Anonymous Coward · · Score: 0

      sorry but that is a little to simple.
      this isnt about better service, this is about a company fixing a defective product.

      "hey want to hear about any problems with your trailblazer. just subscribe and you will find out about defects and the appropriate fixes (like dont drive on roads/type urls in)"

    4. Re:Perfectly Valid by Anonymous Coward · · Score: 0

      Think of the subscribers to /. they get better service than the rest...

      You're right. They get to be the first ones to post that an article is a dupe... : p

    5. Re:Perfectly Valid by domselvon · · Score: 1

      OK, it may well be a little simplistic. People from the premium companies could utilise this foreknowledge and develop exploits before the general population gets notified. But the fact that everyone will eventually get told makes the comment valid.

    6. Re:Perfectly Valid by Anonymous Coward · · Score: 0

      so you are saying that computers are not used for anything that can lead to a life threatening circumstance.

      ignorance is bliss.

    7. Re:Perfectly Valid by Stevyn · · Score: 1

      Yeah, but we're talking about problems in Microsoft's software, not new or enhanced features.

    8. Re:Perfectly Valid by Anonymous Coward · · Score: 0

      Not if they are running microsoft shit they aren't. Tell me for one second you'd even get on an airplane if it ran windows xp. What if ATC used microsoft?

    9. Re:Perfectly Valid by Anonymous Coward · · Score: 0

      Wanna bet?

      All the PCs in the Intensive Care ward I visited that were hooked to equipment were running XP.

  13. MS is a business afterall by Anonymous Coward · · Score: 2, Insightful

    You pay more, you get more.

    1. Re:MS is a business afterall by maxpublic · · Score: 1

      How about "I've already paid, now fix the fucking bugs!".

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
  14. Money... the root of all evil by ProfanityHead · · Score: 0

    Further proof that money talks. Sad.

  15. Extortion by Quasar1999 · · Score: 3, Interesting

    This is extortion! You cannot force me to pay you more money to provide a warranty that I'm entitled to under law. Just try this logic in any other industry... Oh, you're car's got a major issue that could cause injury, but we won't tell you about it, until we tell our wealthy customers first.

    --

    ---
    Programming is like sex... Make one mistake and support it the rest of your life.
    1. Re:Extortion by Control+Group · · Score: 4, Insightful
      Oh, for crying out loud.

      Always with the car analogies. This isn't Pontiac only recalling and replacing a defective part if you pay more. This is Pontiac recalling and replacing a defective part on exactly the same schedule for everyone, but telling premium customers three days earlier "hey, we're going to be recalling something on the 2005 GTO in three days. Get ready."

      This just isn't a big deal.

      --

      Reality has a conservative bias: it conserves mass, energy, momentum...
    2. Re:Extortion by boredMDer · · Score: 3, Informative

      They're not forcing you to pay.

      You'll still get your patches in the usual Microsoft timely manner (weeks, likely), but these so called 'premium' members will get them a lot sooner.

      Things will still appear the same to you, but premium members will get a heads-up before everyone else.

    3. Re:Extortion by Quasar1999 · · Score: 1

      No.. it is a big deal. Yes I agree that everyone gets the patch at the same time. That's not my point. Back to the beloved car analogy. If there is a problem with the car, I want to know IMMEDIATELY, not when the manufacturer has set up the recall infrastructure and is ready to do something about it.

      If MS finds a bug in IE that can be used to wipe my harddrive, I want to know about it IMMEDIATELY, not when MS is ready to fix it. Since in the mean time I can stop using the product, or 'react' to the information that there is an issue. Just because everyone gets the FIX at the same time, doesn't mean that I don't need to KNOW about the problem ASAP.

      --

      ---
      Programming is like sex... Make one mistake and support it the rest of your life.
    4. Re:Extortion by Tarwn · · Score: 1

      Actually, these "so called 'premium' members" will be able to get their patches at the same time as you will be able to, they will just get advance warning that there are going to be patches.

      It's not like MS is holding back the patches a few days for normal people after handing them to the preferred customers. They are just doing a private announcement a few days earlier that there will be patches coming on such-and-such date.

      This makes a lot of sense to me, if I'm managing a couple hundred desktops it would give me time to get a plan together to get them all updated so that I amd ready to go when the patch is available, instead of a few days of planning after the patch is available and the everyone and their brother know about the new vulnerabilities.

      Basically this is going to allow companies that have to do massive patching sessions to get it done several days earlier simply because they can plan for it in advance (not because theyget the patch in advance) rather then plan for it after the vulnerabilities and patch are available to the general public.

      --
      Whee signature.
    5. Re:Extortion by BlowChunx · · Score: 1

      Not being a windows user this may sound silly, but is there anything in the EULA that says that Microsoft agress to supply patches? Or even mentions a timely manner?

      Or are they patching software as a matter of being (in their eyes) "good citizens"?

    6. Re:Extortion by Tarwn · · Score: 1

      Simple Solution: Sign up.

      I dunno, I get these wierd ideas some times, i think it comes from that horrible habit of actually reading the articles:
      "The program was well-received and feedback from participating customers was very positive; consequently, the program was expanded in April 2004 to include all customers who will sign an appropriate non-disclosure agreement"

      The car analogy is a very bad analogy. I have yet to meet anyone that avidly watches car recall lists, then determines a method to exploit the problem, and then enacts it. That would be like finding out their is a brake problem with all Hyundai Elantra's released between 2001-2002 that could become a critical problem after 40,000 miles. So I go out and start slamming my brakes on in front of every Hyundai Elantra in the hopes that it is a 2001-02 with close to the requisite mileage?

      Course, lets ignore the fact that if a 2000 rear-ends him with no insurance he can't just go on to the next serial number...oh right, you can't scan serial numbers like you can IP Numbers...
      Well then I'm sure this would give them access to the other car and allow them to commit crimes with it...except for the fact that they are both sitting in the middle of traffic
      Er, perhaps he could go hit someone else and blame it on the Elantra...except that it is much more obvious when you ram someone in your non-Elantra that itisn't an elantra...hard to spoof your car, or even your car paint...

      --
      Whee signature.
    7. Re:Extortion by rd_syringe · · Score: 0

      Let me know when the lack of knowledge beforehand of a Microsoft Office patch could "cause injury."

      Give the emotive analogies a rest. People, not *everything* in the IT industry applies to some sort of car analogy! Yours doesn't even make sense in this context. Since when is there a risk of physical injury if Microsoft doesn't tell you an IE patch will be released in three days?

    8. Re:Extortion by Anonymous Coward · · Score: 0

      And what if that defective part causes an accident and kills a four year old girl a day before the general populace knows, but two days after a premium class customer? Is it plausible the plebian class customer would have avoided driving that car, or would have driven differently if they had known about the defective part? Of course, this is an extreme, but extremes are not impossibilities.

    9. Re:Extortion by Anonymous Coward · · Score: 0

      Likely, you have been paying extra for Microsoft's bug fixes for years. Was Win98SE truly a "new" version of the operating system or just an SP for a product that was released too soon? Now that they have instituted a policy of telling customers that pay more sooner about bugs in MS products, why are you surprised?

      If this issue really bothers you soooo much, why are you still using Microsoft?

    10. Re:Extortion by 8282now · · Score: 1

      To play devil's advocate:
      What about the guy who does get advance notice of a defect in his car and decides to sell it. Since it would not be public knowledge, due to limited disclosure and accompanying NDA(!!) he does not reveal the fact of a known problem with the product he was selling.

      Under your assumptions, the buyer would only have himself to blame if something were to go wrong with his newly purchased car.

      I believe this violates very simple principles of ethics, the UCC, and, in fact, simple common sense.

      -- (I'm sure someone will helpfully point out if I'm wrong about the UCC among other things.)

    11. Re:Extortion by Wile_E_Peyote · · Score: 1

      You'll still get your patches in the usual Microsoft timely manner (weeks, likely), but these so called 'premium' members will get them a lot sooner.

      The premium customers do not get the patches earlier, they get general information on the patches 3 days earlier.

      W.E.P.

    12. Re:Extortion by hackstraw · · Score: 1

      telling premium customers three days earlier/I.

      Name me one other product or service that asks people to pay extra for basically public information about their product or service? Now its common for people to pay extra to _fix_ problems via service contracts or extended warantees, but paying extra for the time of release of information and no action???

      A fool and their money soon part company.

    13. Re:Extortion by An+ominous+Cow+art · · Score: 1
      The car analogy is a very bad analogy. I have yet to meet anyone that avidly watches car recall lists, then determines a method to exploit the problem, and then enacts it. That would be like finding out their is a brake problem with all Hyundai Elantra's released between 2001-2002


      The problem with the way everyone is using this analogy is that they keep using "brakes" as the broken part. Better for the analogy that it's the door locks or ignition that's broken, and the cars are now a much more easy and inviting target for the legions of kiddies that want to go joy riding.
  16. except... by Ignignot · · Score: 5, Insightful

    Bugtraq is almost always ahead of microsoft where it comes to vulnerabilities in their software. Why in the world would I pay Microsoft to tell me what might be wrong tomorrow when bugtraq will tell me what's wrong today? Does anyone have an experience where MS came out with vulnerabilities first?

    --
    I submitted this story last night, and it didn't get posted.
    1. Re: except... by Black+Parrot · · Score: 4, Funny


      > Bugtraq is almost always ahead of microsoft where it comes to vulnerabilities in their software. Why in the world would I pay Microsoft to tell me what might be wrong tomorrow when bugtraq will tell me what's wrong today? Does anyone have an experience where MS came out with vulnerabilities first?

      Maybe their Premium customers get to hear the excuses first.

      --
      Sheesh, evil *and* a jerk. -- Jade
    2. Re:except... by Anonymous Coward · · Score: 0

      Microsoft knows about far more vulnerabilities and issues with the OS and IE before most of these lists catch wind of it. They have entire teams dedicated to shutting down hostile websites.

    3. Re:except... by edalytical · · Score: 1

      Bugtraq: What's wrong with your OS today?

      --
      Win a signed Stephen Carpenter ESP Guitar from the Deftones: http://def-tag.com/?r=0008781
    4. Re:except... by Tairnyn · · Score: 1
      The idea isn't to share vulnerabilities first. The idea is to share the *fixes* before they are made so that preparations can be made ahead of time for upcoming patches. This allows admins to install patches as they receive them, having already investigated the possible repercussions of the changes.

      I'd guess they assume that those higher-tier customers would be the most adversely affected by an unexpected patch change. Seems logical enough to me.

      --
      "Don't waste your time or time will waste you" -MUSE
    5. Re:except... by Rust+Martialis · · Score: 4, Interesting
      Actually MS has a decent record of getting 0-day patches out. Mostly because the people who find them keep quiet. I didn't believe it so I scanned a bunch of MS Alerts from 2004, and tried to figure out when the vulnerabilities that they fixed were announced. Looking at MS04-011, there were 14 vulnerabilities listed (CAN-2003-0533,CAN-2003-0663, CAN-2003-0719, CAN-2003-0806, CAN-2003-0906, CAN-2003-0907, CAN-2003-0908, CAN-2003-0909, CAN-2003-0910, CAN-2004-0117, CAN-2004-0118, CAN-2004-0119, CAN-2004-0120, and CAN-2004-0123).

      Now, I didn't look very hard, but as far as I can see, no mention of prior announcements of any of these 14 vulnerabilities on Bugtraq.

      Now, compare that to MS04-019 (CAN-2004-0213) where a vulnerability was announced 124 days prior to patch, or MS04-025 where the three vulnerabilities (CAN-2003-1048, CAN-2004-549, and CAN-2004-566) were announced 332 days, 58 days and 166 days prior to patch. *Much* less impressive, Microsoft!

      I gave up on this analysis after it was evident that for 2004, so far, MS does actually get a lot of patches out in sync with the announced vulnerabilities. They miss some, when people release them without sending them to MS (which is their right). But I looked at 37 vulnerabilities (MS04-001 to -011 and MS04-018 to -025) before I gave up, and of those, 27 were 0-day patches, and 10 were released in advance of patches.

      So MS does actually seem to be getting a lot of researchers to keep vulnerabilities under wraps . I noted iDefense, Shatter, eEye, and @Stake listed as credited with some of these discoveries, others were uncredited and may be internal MS discoveries. So, sorry for your illusions, but of the above patches, about 2/3 were NOT announced on Bugtraq prior to patches coming out.

      Disclaimer: I didn't scour the Internet for announcements, just looked on Bugtraq, Mitre and a couple places, so I may have missed some.

      --R.

    6. Re:except... by secret_squirrel_99 · · Score: 1

      Why in the world would I pay Microsoft to tell me what might be wrong tomorrow when bugtraq will tell me what's wrong today?

      You wouldn't. Thats not what the premier support agreement is for. The premeier support agreement is just a high end support contract for customers with large and generally complex installations. They get priority access to better trained support staff. To maximize the value of this (and to reduce needless calls) MSFT gives these customers alot of proactive support. The proactive support takes many forms, including training, access to parts of technet not available to everyone else, and notice of things like patches that are coming. This gives these customers (all of whom have BIG installations) time to adequately plan for deployment. You aren't paying them to find holes, and you aren't paying them for patches. You are paying them to make the process of deploying the patches more efficient.

      --
      If privacy had a tombstone it would read "We did it for your own good" . -- John Twelve Hawks
  17. what by mikieboy · · Score: 0

    like iDefense do u mean

  18. Typical of M$'s business model by Anonymous Coward · · Score: 0

    So you gotta pay to see the vulnerabilities of Microsoft's products in a timely way. And I thought I am anal.

    blacklight

  19. I wouldn't say that "normal" users......... by ARRRLovin · · Score: 1

    ......are at greater risk. It's just that premium customers with lots of clients and very large pipes to the internet, can probably pose a greater *threat* and can propogate a worm/virus based on said vulnerability faster than the average internet surfing Office user.

    --
    -Randy
  20. Equal? by Anonymous Coward · · Score: 4, Funny

    We are all equal, just some of us are more equal than others.

  21. Hmmm by Anonymous Coward · · Score: 2, Funny

    1. Become premium customer
    2. Get early notification of new vulnerability
    3. Write exploit to target non-premium customers
    4. Profit!

  22. Not So Bad by blueZhift · · Score: 4, Funny

    This isn't so bad, it just means that the premium customers get to beta test the patches for the rest of us!

    1. Re:Not So Bad by N3Z · · Score: 2, Informative

      Premium customers do not get the patches earlier.
      Premium customers get an early warning that patches are coming with some indication of the number of patches and their severity.

      In my experience, the early warning is nice, but not especially accurate.

      --
      .signature not found
    2. Re:Not So Bad by surprise_audit · · Score: 1
      That depends... If the "premium" customers are big companies with a complex standard desktop load, it's likely they won't be doing any patch rollout for some time. Where I work, they've told us, "do not install XP SP2 - shit will break. Wait 'till we give you a safe patch kit."

      Note, that doesn't stop them running around like headless chickens applying server patches to stop the latest virus/worm outbreaks, it's just to avoid having 50,000 peons with worthless desktops. Oh, and also the dozen or so top execs who'd be really pissed if their email and stock quotes broke. :)

      Doesn't affect me either way - my standard XP install only sees the light of day for about 5 minutes per fortnight. The rest of the time I'm happily trucking along with Gentoo, getting some actual work done...

  23. So what? News will still spread quickly by mdpowell · · Score: 4, Insightful

    That is silly. Are "premium customers" going to be bound by some NDA not to talk about the vulnerabilities? What's to prevent some news outlet from becoming a "premium customer" and then publishing everything they hear five minutes later. But now MSFT will look bad (worse) because the press is announcing there flaws instead of them.

  24. Profit! by Anonymous Coward · · Score: 0

    Step 1) Create poorly secure code and occassionally release patches when feeling generous
    Step 2) Charge extra to allow earlier access to major security patches
    Step 3) Profit!

  25. Well... by bert.cl · · Score: 2, Insightful
    I know this is slashdot and we're not supposed to even remotely like MS & stuff.

    But just maybe, this might be logical, if you have to update everyone about a glitch in your software then that would take time*. If everyone starts to download patches at the same time you just might get slow downloads

    It would be a Bad Thing for MS if their premium customers were the last ones to be notified (as in, turn the story around) or had to wait just as long as some John Doe who copied Windows, to get a patch or download it at some lame speed.

    This is just economics, nothing to see here

    *Especially if bugs are your business

    1. Re:Well... by Progman3K · · Score: 1

      >But just maybe, this might be logical, if you have to update everyone about a glitch in your software then that would take time*. If everyone starts to download patches at the same time you just might get slow downloads

      Not if you used something like BitTorrent to distribute your fix. All else is apologizing for Microsoft's bad distribution methods.

      --
      I don't know the meaning of the word 'don't' - J
  26. maybee i'm reading it wrong... by Ziak · · Score: 2, Insightful

    Maybee I'm reading it wrong but I never read anything about having to pay for this "service" when they say Premium... do they just mean people who buy alot more of M$'s programs? i.e. Large Corprations, and is this just a notice to them because in a Large Corparation its alot harder to update 1000s of machines vs lets say a office of 15? They just send a e-mail stating that there will be a update, its not like it actually contains the update.

    --
    Loading Please Wait....
    1. Re:maybee i'm reading it wrong... by secret_squirrel_99 · · Score: 1

      Maybee I'm reading it wrong but I never read anything about having to pay for this "service" when they say Premium...

      You are. Premier support is a very high end, VERY expensive support contract offered by Microsoft. Because of the cost it is typically only purchased by very large organizations with very large installations. Just the exact sorts of organizations that can benefit from this type of advance notice

      --
      If privacy had a tombstone it would read "We did it for your own good" . -- John Twelve Hawks
  27. This is a security focus? by trilks · · Score: 4, Insightful

    M$ says they are focusing on security, but how does giving advance warning only to subscribers support security? It's the average user who doesn't know how to patch their computer that is at the most risk (and can also propogate the most damage to the rest of us). And the average user won't be a premium customer.

    Does it seem like M$ is saying one thing and doing another?

    --
    You won't hate yourself in the morning if you don't get up before noon.
  28. So What? What are you going to do about it? by mkmoose · · Score: 1

    If you are a hacker you probably already knew. If you are a premium customer you know first then get to wait for Microsoft to release a patch. If you arn't a premium coustomer you don't find out until a week before the patch is release. No matter who you are the patch will contain more bugs than the orignial problem.

  29. Virus Writers by Anonymous Coward · · Score: 4, Interesting

    It wouldn't take much for virus writer to sign up for this premium service to obtain and potentially exploit vulnerabilities that they didn't already know about.

    Then again, if all that Microsoft is worried about is their bottom dollar then I suppose they don't care who's paying for their premium service.

  30. even better yet... by Garabito · · Score: 5, Funny

    Those of us who are lucky enough to have no relationship with Microsoft may find ourselves at even lower risk than premium customers

  31. Not really by TheHonestTruth · · Score: 4, Informative
    Though this is a crummy thing to do, your/their example is not entirely accurate. It's not that Ford would not issue recalls to everyone, they would just let their premium customers know about the recall (that will be for everyone) in advance. People can then plan better when they will have their car serviced.

    -truth

    --

    I had a steady B+ in my AI class until I failed the Turing test...

    1. Re:Not really by Anonymous Coward · · Score: 0

      Though this is a crummy thing to do

      Why did you feel the need to write any more than that?

    2. Re:Not really by TheHonestTruth · · Score: 1
      Because though crummy, it's still a different scenario than the car manufacturer who selectively issues recalls. It's not the way I would run my business, but it's also not worth making a big issue out of it.

      -truth

      --

      I had a steady B+ in my AI class until I failed the Turing test...

    3. Re:Not really by A1kmm · · Score: 1

      Except that scheduling the recall is a negative externality resulting from Microsoft's production process, and the cost of that negative externality is not internalised to Microsoft, but rather is met by the customer.

      Therefore, it is unethical for Microsoft to not reduce the negative externalities that result from its own poor workmanship in every way it possibly can at no significant cost to itself. The more time people have to prepare for the release of the patch, the better. Therefore, if Microsoft is capable of disclosing an upcoming patch to a certain subset of the population, they have proved that they are capable of disclosing this information publically.

      However, having proven that they could give the public more warning, they chose not to. This is unethical.

      In practice, Microsoft will probably release the warning to corporate customers at a certain point in time. They will then feel obliged to leave a gap before they release to the general public, otherwise the advantage of the premium service will be diminished. After this, they will feel obliged to give time to ensure everyone has got the warning before they release the patch. Therefore, for the sake of profit, the time until the patch is released is probably also increased. This is also unethical.

      --
      X-Has-Sig: yes
  32. Er, um, well.... by turgid · · Score: 1

    ....see I don't give Microsoft any money at all, and I avoid their products too, so I'm not at risk either.

  33. Microsoft at its best (as usual) by nomad63 · · Score: 0

    As if the vulnerabilities that people are buying under the mask of windows XP is not enough, this is just plain adding insult to the injury. I am ashamed having to run this crappy OS on my desktop because my company adopted the crap as their standart.
    I am speechless for this arrogance they exhibit with their not so new approach. The were doing this no matter what (fixes to the riches first, then to the lowly people) now they are just making it official. Disgusting.

    --

    __________
    The more I know people, the more I love animals
  34. Or... by TrevorB · · Score: 1

    Or we could all just read slashdot and get the advisories about 1-2 hours later....

  35. It's sort of a lose/lose situation for them. by asdfasdfasdfasdf · · Score: 2, Insightful

    I can see there's some genuine reasoning behind this: When they announce an exploit potential, they're serving warning to those who can actually generate the exploit. If they control WHO gets the information first, they can keep their "worst case scenario" customers happy.

    Script kiddies aren't likely to subscribe, and if they were, it might make it easier to track them down or trap them.

    I can see the logic in it. I don't know if it's a "good" solution, but it must be difficult when they become aware of a problem that has not been exploited yet. It's open season on the security hole thanks to reverse-engineering the patch, but if they don't announce it then their at fault for a "known hole"

    I think anything where there's a working exploit out should be released immidiately to everyone, but non-exploited holes might be well served by slowly releasing it to clients that pay to have that information-- and therefore are more likely to listen up and patch their systems.

    1. Re:It's sort of a lose/lose situation for them. by Anonymous Coward · · Score: 0

      Script kiddies aren't likely to subscribe, and if they were, it might make it easier to track them down or trap them.

      Along the same lines... if MS adopts the stance that "the hackers must've got information from our info release to the premium customer group". Well, now they have a list of suspects that they can grill.

      Kind of like having to register firearms... guess who's weapons get taken away first when martial law gets declared?

      (Yep, those who play along with the rules get bent over first.)

  36. Not a unique practise by kahei · · Score: 1


    Why, I hear that even a major Internet news organ is giving early warning of changes in the IT environment, including information about bugs and patches, to a shadowy elite of privileged 'subscribers'.

    --
    Whence? Hence. Whither? Thither.
  37. shhhhhh by dcordeiro · · Score: 2, Funny

    don't tell this to ./ crew.

    they may think it's a good idea and provide news first for subscribers..

  38. No big deal by adpe · · Score: 1

    It's not that regular customers (=AOL-type users) would care to install patches anyway. It'd be funny if it weren't so sad (and wouldn't affect the rest of the internet).

  39. Not terribly surprising, and good business. by Puls4r · · Score: 1

    Assumedly, their "Premium" customers pay more than we do, are bigger than we are, and probably stand more to lose in a major outage than small companies, on a $ per $ basis. This sounds like good customer relations to me, and not any different from any other service.

  40. Service in exchange for money... by Daniel+Ellard · · Score: 2, Insightful
    ... doesn't seem all that unreasonable. The anti-virus subscriptions are much the same way -- pay more money, get more frequent updates/better tools.

    The only question is what it takes to become a "premium cusomter". Is it simply a matter of giving MS a few bucks, or is it up to them to choose their friends? MS has a monopoly on the ability to patch their operating systems; if they don't market it openly and fairly then perhaps they'll get another visit from the DoJ (well, I guess this depends on what happens in November...).

    --
    Disclaimer: I work for a company, but I don't speak for them.
  41. Consumer Risk by figleaf · · Score: 1

    I would disregard the risk comment as an obligatory slashdot troll.

    No one is at any higer risk than other since everybody gets the patches at the same time.

  42. Car Industry Comparison by Feneric · · Score: 3, Insightful

    Imagine if companies in the car industry worked the same way:

    Gee, we found this safety problem in our latest line of cars; let's inform our premium customers now, and wait an arbitrary amount of time to inform our other customers.

    People wouldn't stand for it. Why do they hold software companies to such lower standards?

    1. Re:Car Industry Comparison by freedom_india · · Score: 1

      Maybe the fact that nobody gets killed if software blows up.
      Maybe if a Hospital's patient monitoring XP system gets infected and fires up the cardio-vascular thingy on a 90-year grandpa and kills him... then we would wake up and crucify MSFT. Until then live with this

      --
      "Doing what i can, with what i have." ~ Burt Gummer
    2. Re:Car Industry Comparison by Feneric · · Score: 1

      Ah, but your note of the hospital's patient monitoring system is right on target. As one who used to work on creating such beasts (and reviewing ones made by competitors) I did in fact see a few based on MS-Windows (thankfully most are not).

      Besides medical monitors, don't forget software embedded in automobiles.

      Bad software can take lives; the bigger question here though is even if the XP system gets infected and kills the 90 year old grandpa, will anyone manage to trace the problem back to its real source, or will other things along the way get blamed instead?

    3. Re:Car Industry Comparison by poot_rootbeer · · Score: 1

      Gee, we found this safety problem in our latest line of cars; let's inform our premium customers now, and wait an arbitrary amount of time to inform our other customers.

      That would actually be an improvement over how most automotive design flaws are currently handled.

      Many service advisories are sent out only to dealerships and officially licensed repair shops -- your car could have a minor problem with the electrical system or the seatbelt latch and you and your corner mechanic may never be told about it.

    4. Re:Car Industry Comparison by marktoml · · Score: 1

      Generally, but not always true. I used to work exclusively in embedded and control software (power companies, industrial equipment control and so forth). Bugs would most certainly risk life and limb.

  43. SANS mentioned this by 93+Escort+Wagon · · Score: 1

    I'd never heard such a thing (and wouldn't have believed it) until SANS mentioned it in their Security Consensus newsletter last week.

    Good grief. First Microsoft starts releasing security patches on a monthly basis because the "release as needed" policy was bad for their image; and now we non-premium customers have even longer delays, having to wait until MS decides to release patches to the Teeming Hordes. What's next?

    --
    #DeleteChrome
    1. Re:SANS mentioned this by Sancho · · Score: 1

      If you're not going to read the article, at LEAST read a few of the higher-moderated comments. For the umpteenth time, everyone receives the patches at the same time. The premium subscribers just get advance notice about what the patch contains.

  44. Microsoft is small potatoes by mr_z_beeblebrox · · Score: 1

    In terms of the 'badness factor' of this practice. My tax dollars funding cert should insure that Cert never does this, that is the big issue. Cert shooting itself in the foot with reliable bug submitters is ignorant.

  45. uh... by 2MuchC0ffeeMan · · Score: 2, Interesting

    let me get this straight.

    They put out a crappy product, them make you pay for the knowledge of knowing it's crappy?

    I already knew that! I should sell this knowledge on ebay, if there's already paying customers out there, there's bound to be millions of other idiots who will bid on it.

    seriously though, we already get the updates before microsoft, from symantec and buqtraq. This is very sad for whoever is dishing out money to them.

    --
    Runnin' On Empty .... I'm Still Alive
  46. Paying for security patches? by tajmorton · · Score: 1

    Is this the first move toward paying for security patches? What if a cracker got a subscription, and released a virus. People would need to week 2 weeks before they could get a patch? That sounds scary :(

    --
    Tell the truth and you won't have so much to remember.
  47. Where have I heard this before? by scotay · · Score: 1

    The next Slashdot story will be ready soon, but subscribers can beat the rush and see it early!

  48. FUD by Anonymous Coward · · Score: 0

    You should read the article before jumping on their shit. First, the early warning for premium customers started in November of 2003 - yeah, almost a year ago. Good job catching that one. In april it was expanded to ANYONE who would sign their NDA. Second, they don't release specific details regarding vulnerabilities. All this is intended is an general advanced warning to customers that a security patch is coming out.

    This is from the article

    Microsoft said it was intended to "help our customers plan for the deployment of these security updates more effectively. The goal is to provide our Premier customers with information on soon-to-be released security updates."

  49. Great comment man. by Anonymous Coward · · Score: 0

    Those of us who aren't lucky enough to have such a relationship with Microsoft

    She told me she doesnt want a relation or anything like that.

  50. We get these by Anonymous Coward · · Score: 0

    They are nothing more than a head's up about the number and severity of updates coming. Never any details. You guys can take off your tin foil hats.

    1. Re:We get these by mikael · · Score: 1

      Well that makes me feel much better:

      "Yes, we have three known open vulnerabilities this month, but we're not going to tell you where or what they are".

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
  51. Trashdot.org? by Anonymous Coward · · Score: 0

    This article is garbage. Every company has a system for getting the word out. By telling the premium partners first you're most likely to fix the maximum amount of computers.

    Sometimes I wonder if Slashdot moderators are any better than the idiots that show up at World Bank protests. Uninformed, anti-corporation, anti-globalization propaganists!

    Keep the black choppers in the garage. There's no consipiracy here.

  52. Craig Mundie... by Spoticus · · Score: 4, Interesting
    1. Re:Craig Mundie... by Anonymous Coward · · Score: 0
      "Because customers wouldn't pay for it until recently."

      Oh, we pay for it, just in different ways.

    2. Re:Craig Mundie... by jpetts · · Score: 3, Funny

      just came in his own pants

      Better in his own than in mine...

      --
      Call me old fashioned, but I like a dump to be as memorable as it is devastating - Bender
    3. Re:Craig Mundie... by notasheep · · Score: 3, Informative

      Nice link and quote. It points to an article from 2002. The quote leaves out some important follow-up information as well - "Admitting this was a flippant answer to a flippant question, Mundie said that chief information officers had only recently begun to demand security, and it is only in the last ten years that Microsoft has attempted to play in the security-requiring worlds of banking payroll and networked systems."

      Still not a great response from Mundie, but at least Slashdotters have the whole picture. And, yes, security is a potential revenue stream for MS - but it's through the creation of new products, not charging folks to download and apply patches.

      --
      Your mind looks a little cramped. Why don't you stretch it a little?
    4. Re:Craig Mundie... by SeaFox · · Score: 1

      Because of the horrid color scheme, I didn't see the link. All I saw was that Craig Mundie cumming is his pants was modded +4 Interesting and was trying to grasp the situation.

  53. Liability issues? by Anonymous Coward · · Score: 0
    If my biz uses their broken stuff, and they don't tell me, can I sue?

    How about if I use it to control heavy equipment and it hurts someone?

  54. My MS Rep woke me up in the middle of the night by Anonymous Coward · · Score: 5, Interesting

    No lie. Can't remember for which patch. It was right after they got burned on one of the many virus outbreaks.

    At first I thought, cool, they are really taking this seriously. But then, I thought, what does he really think I'm going to do? go into the office and patch 1000 machines before morning?

    Since then, we've just been getting these 'pre-warnings' via email. Which of course are marked as confidential.

    For the record, we are an enterprise customer.

    1. Re:My MS Rep woke me up in the middle of the night by Anonymous Coward · · Score: 0
      For the record, we are an enterprise customer.

      For the record, the Enterprise was a crack-house in the Carter projects (New Jack City).

      Coincidence?

    2. Re:My MS Rep woke me up in the middle of the night by Anonymous Coward · · Score: 1, Funny

      Just wait until the fat guy in the butterfly costume moves in!!

  55. premium support notices are not very informative by Archbishop · · Score: 2, Interesting

    My company gets the premium support advanced warnings.

    Honestly, they are vague to the point of useless...other than "don't make any plans on this day" when the notices to everyone are released.

  56. Re:So become one by Soskywalkr · · Score: 0, Troll

    What is a premium customer?? Is this like some (non-publicly available) MSDN Million Dollar subscription?

  57. What is a Premium Customer? by Soskywalkr · · Score: 1

    What is a premium customer?? Is this like some (non-publicly available) MSDN Million Dollar subscription?

  58. This has been done for years & not just MSFT by Anonymous Coward · · Score: 0

    MSFT has done this in practice for years, at least back to 1998 when I worked with a very large 'preferred' customer and partner. We would receive both 1) early notice of an identified exploit or bug & 2) beta patch versions that we could use at our own risk if we needed to immediately fix something extremely nasty.

    Same early warning or pre-release patch service was provided by Cisco, Oracle and others.

  59. "Those of us who aren't lucky enough to have by twfry · · Score: 1
    such a relationship with Microsoft..."

    In other words those people you didn't actually buy the OS they believe they have the "right" to use for free.

  60. In related news ... by Mr.Surly · · Score: 3, Funny

    ... GM announced today that a new "premium" warranty is available for it's vehicles. Vehicle owners who purchase this new warranty (Only $500, NDA required) will receive recall notices regarding vehicle roll-overs and potential explosions a full month before vehicle owners that do not have the new warranty option.

    1. Re:In related news ... by Peyna · · Score: 1

      Interestingly enough, I took my car in for service regarding a turn signal issue and was told that there was an (internal?) announcement regarding the issue, but since it was not widespread enough yet, there was not yet a recall (and thus, owners of the vehicle were not notified).

      I wonder if similar things occur with safety issues? It makes sense, in that you don't want to issue a recall until you've had the chance to fully evaluate the problem and come up with a workable solution.

      --
      What?
    2. Re:In related news ... by Control+Group · · Score: 1
      I almost wish I hadn't posted in this thread, so I could mod this up.

      This is exactly right: Microsoft isn't doing anything that isn't already being done in every other industry. But because they're Microsoft and this is /., this becomes FP news.

      --

      Reality has a conservative bias: it conserves mass, energy, momentum...
  61. Opportunities.. by slaad · · Score: 1

    The Gartner vice president said the notice would be akin to an independent researcher or hacker finding a vulnerability and sharing the information before a patch is available.

    There's an idea. If you find a bug, just auction off the information to the highest bidder 3 days before you inform MS...

    --


    ~Warning!~ The above is encrypted using rot676!
  62. Injustice and Heartbreak by lousyd · · Score: 1
    Oh no! It's more evidence that the rich are getting richer and the poor poorer. Not only that, but it's Microsoft!! No!! The answer is clear. We must call in the government to to fix the situation. They'll get us out of anything.

    Power to the Person.

    --
    If aspiration is a virtue, achievement cannot be a vice.
  63. what do you think it is? by RMH101 · · Score: 1

    it's someone who's bought "premium support" off them. it's a package.

  64. Shocking by Swamii · · Score: 2, Insightful

    Slashdot is giving early previews of stories to paying customers. Those of us who aren't lucky enough to have such a relationship with Slashdot may find ourselves at greater risk of missing the story than premium customers as a result."

    --
    Tech, life, family, faith: Give me a visit
    1. Re:Shocking by QuiK_ChaoS · · Score: 1

      Slashdot provides a free sevice, and "subscribers" can enjoy that free service a little bit better. If MS Windows was a free OS, and they charged "subscribers" for sooner security warnings, this wouldn't be an issue.

  65. Generally WTF by antimatt · · Score: 1

    From the article: A separate patch with an "important" rating ... was sent only to premier customers.

    What? You have to be a premier member to get a patch? We must pay extra for basic security?


    MICROSOFT

    YOUR PRIORITIES NEED TO CHANGE

  66. near as I can tell... by tsu+doh+nimh · · Score: 1

    ...Microsoft is basically just telling certain people whether it will release any patches, and if so whether any of them are deemed "Critical" patches so that sysadmins and IT depts can schedule folks to be on hand to take care of things. It's not giving these folks any intel about what the patches will fix or what vulnerabilities they address. that said, I know of few IT professionals that rush out to install Msft patches when they first come out.

    --
    ...because you never know who you're dealing with.
  67. Hackers Target Microsoft Elite Customers by Perl-Pusher · · Score: 1

    Give this program one month and the hackers will have a worm that targets only those customers that have Microsoft Update registery keys identifying the as elite. 3l33t h@x0r$ everywhere will want to prove that title only goes to them.

  68. Microsoft - Terrorists? by Progman3K · · Score: 2, Insightful

    Pay us or we WON'T tell you about the next worm/vulnerability.

    Wait, that's not terrorism, that's extorsion.

    I don't mind them witholding premium services as long as there are no safety issues with doing that.

    For example, a hospital that ISN'T paying Microsoft through the nose for these "heads-ups" can have it's medical data destroyed because of it.

    For SHAME, Microsoft, for shame.

    --
    I don't know the meaning of the word 'don't' - J
    1. Re:Microsoft - Terrorists? by Anonymous Coward · · Score: 0

      >Wait, that's not terrorism, that's extorsion.

      No, thats just bad spelling.

    2. Re:Microsoft - Terrorists? by CRiMSON · · Score: 1

      You stupid ass, Name a hospital that does have a premium contract allready? None, exactly. They are adding benefit to paying them the money. Jesus wake up and stop pretending the world is this wonderful place where everything is free, and no one curses anymore, and we all live in harmony.

      This isn't star trek asshole.

      Microsoft is a business, they make money. It's what they do.

      This isn't that big of a deal.

      --
      oogly boogly!
    3. Re:Microsoft - Terrorists? by Anonymous Coward · · Score: 0

      >No, thats just bad spelling.

      Um, the contraction for "that is" is supposed to be spelled "that's"

      LOL

    4. Re:Microsoft - Terrorists? by Anonymous Coward · · Score: 0

      Don't excoriate M$ft, just use this as more ammo for Open Source.
      Microsoft is like Islam. It should be abandoned because of its manifest defects, not reformed.

    5. Re:Microsoft - Terrorists? by Anonymous Coward · · Score: 0

      Um, was there a point to your rant?

    6. Re:Microsoft - Terrorists? by Progman3K · · Score: 1

      >Don't excoriate M$ft, just use this as more ammo for Open Source.

      You're damned right!
      A move like this is only another example of Microsoft getting a backfire when they think they're about to score.

      It's more than funny, really. The only people I feel sorry for are the college-students, grandmothers, and other poor shmucks (as Microsoft seems to think of them) that won't be able to afford premium service and will end up with all the problems because of it.

      Of course Microsoft couldn't care less about them, they don't have any money INDIVIDUALLY.

      The other funny thing is that there'll be a lot of takers for the premium service, you know it; Microsoft is now like IBM WAS before, with everyone saying "You can't get fired for buying Microsoft" like they used to say about Big Blue.

      But like Big Blue, they've lost the "little people" and like Big Blue, by the time they realize it, it'll be way too late.

      Now who's going to sell some off-the-shelf software to Microsoft for a cool bundle of cash and then unroot them everywhere with it? LOL

      >Microsoft is like Islam. It should be abandoned because of its manifest defects, not reformed.

      Now THAT'S a troll. Well done, well done.

      --
      I don't know the meaning of the word 'don't' - J
    7. Re:Microsoft - Terrorists? by Zorilla · · Score: 1

      Extorsion? Would that be the process of un-bending something?

      --

      It would be cool if it didn't suck.
    8. Re:Microsoft - Terrorists? by Anonymous Coward · · Score: 0

      > This isn't star trek asshole.

      Is that what the new series is going to be called?

  69. think about it by RMH101 · · Score: 2, Informative

    i work in pharmaceutical research. my machines dose clinical trial volunteers, and record trial data, which then goes for clinical submission to create new drugs. of course faulty software can be lethal.

    1. Re:think about it by don_carnage · · Score: 1

      You use a single machine to dose clinical trial volunteers without any sort of checks and balances? *shudder*

    2. Re:think about it by Taladar · · Score: 1

      Please tell me you don't use Windows for this.

    3. Re:think about it by RMH101 · · Score: 1

      Oh no, I use Tin Foil Hat Linux, running on a Big-Trak toy i found in my parents loft. Next month, we're planning to port it to either an ipod or an old HP graphing calculator: i've not decided which would give the business that "slashdot cool" i hear so much about. I'm open to suggestions from anonymous cowards about how best to run systems that directly affect patient health.

  70. Microsoft by Anonymous Coward · · Score: 0

    Money is the only language that Microsoft understands. The idea of doing the "right thing" is beyond them.

  71. Zero-day by initialE · · Score: 1

    I view this as an attempt to short out the potential of the Zero-day exploit. When everyone is informed of a vulnerability at the same time, it's not long before an exploit of this vulnerability can be engineered out. Hopefully, by restricting access to the information early, they are able to protect the resources of their biggest customers, and judge by the response how this is going to affect the rest of us. Point to note though, as some other poster has stated, this may not be effective if one of the people in the know acts maliciously to produce an exploit before the patch is made available.

    No Sig. Sigs are bad, mkay?

    --
    Starbucks, Harbuckle of Breath.
  72. early warning? by MediaBoy77 · · Score: 1

    Date of internetnews.com article: September 10.
    Date of slashdot post: September 14.
    Date of Microsoft bulletin: September 14.

    Apparently you have to be a slashot premium subscriber to get early warnings, too.

  73. Re:Generally WTF... RTFA by east+coast · · Score: 1

    What? You have to be a premier member to get a patch? We must pay extra for basic security?

    The article actually said: A separate patch with an "important" rating will be issued for Microsoft Office customers, the company said in the notice, which was sent only to premier customers.

    Far from your edited version: From the article: A separate patch with an "important" rating ... was sent only to premier customers.

    The article actually says that a NOTICE was sent only to premier customers, not a patch.

    --
    Dedicated Cthulhu Cultist since 4523 BC.
  74. What exactly IS IN the notice anyway? by Jakhel · · Score: 0

    Microsoft insisted the information provided in the notice was "very basic in nature" and intended only to provide general guidelines concerning the maximum number of bulletins that may be released, the anticipated severity ratings, and an overview of products that may be affected. "The information is purposely not specific and does not disclose any vulnerability details or other information that could put customers at risk."


    It sounds like they're using Homeland Defense's Terror Threat level method of marketing.

    Becareful, the threat level has been raised to orange due to possible security vulnerabilities in one or more Microsoft products.

  75. Check out the book "Jennifer Government" by bareman · · Score: 2, Interesting

    by Max Barry

    http://www.maxbarry.com/jennifergovernment/

    It gives an interesting look at a hypercapitalist world. It's also a highly entertaining read.

  76. Aren't likely to subscribe?!?!?!?!?! by Sevn · · Score: 1

    Dude,

    There is now profit to be made in "owning" a large group of infected windows machines for sending spam, and packeting sites. Think about that.

    --
    For every annoying gentoo user, are three even more annoying anti-gentoo crybabies. Take Yosh from #Gimp for example.
  77. Nerds Socialsts by Njall · · Score: 1

    I find the overall slant of the topic to be disingenuous. Why shouldn't PAYING customers, you know those who pay the bills, get "preferential" treatment? If you don't like eating table scraps then pull a chair up to the table and pay for a meal. Being a 'nerd' doesn't mean one has to be a socialist. The same thought applies to Open Source Software. Those who contribute (you know time, money, sex) generally get more attention than those who don't.

    It isn't unfair. It's life. Whether it's Micro$oft, CERT, or OSF, those who help keep the lights on generally get to see what's happening first.

  78. My thoughts by liquidsin · · Score: 1

    My first thoughts on this were:

    1) Can I subscribe and just repost all of the early warnings on a website somewhere, or are subscribers bound by an NDA/EULA type thingie?

    2) What about black hats subscribing to the service to get early info on new holes that won't be patched anytime soon?

    --
    do not read this line twice.
  79. Make Slashdot a preferred customer!! by forsetti · · Score: 1

    So let's sign up OSDN (under a pseudonym like WeLuvMS.com, of course) as a preferred customer, and post the notification here on Slashdot!

    --
    10b||~10b -- aah, what a question!
  80. Re:So what? News will still spread quickly by Araneas · · Score: 4, Interesting
    Yup the Microsoft Security Response Center Bulletin Releases are covered by an NDA.

    What they give is a heads up of what will be affected by the upcoming patches or updates. This allows very large organisations with thousands or even tens of thousands of boxes to do some pre-release planning. Updates and patches may need to be tested against other critical applications to make sure nothing breaks. Overtime may need to be planned out etc etc. Huge amounts of time and money may be involved so a few days extra time can be invaluable.

    Patch one XP box is a far far simpler thing to do than patching 10k machines of varying Windows versions and functions.

  81. The Taxpayes help pay for CERT. by DAldredge · · Score: 2, Informative

    The U.S. government's Computer Emergency Readiness Team (US-CERT) has also been heavily criticized for providing security advisories to paying customers ahead of coordinated public release.

    Last January, research firm Next Generation Security Software (NGSS) severed ties with the federally funded US-CERT and accused the organization of selling early access to vulnerability warnings long before vendor fixes are made available.

    At the time, NGSS co-founder Mark Litchfield said it was "annoying" that CERT gave early warning on six vulnerabilities to its paid sponsors before vendor patches were created and made available. "The problem became apparent when the vendor we're working with on these vulnerabilities said they were contacted by government departments. CERT notified them ahead of patches being made available. We did not know about this policy to share this information with people who pay for that privilege," Litchfield argued.

  82. Re:Generally WTF... RTFA by antimatt · · Score: 1

    You're right; I totally misread that. How embarassing.

    I take it back. Except for the last bit.

  83. Another brilliant move from Redmond by HangingChad · · Score: 1
    It's not bad enough their products, that you pay a lot for, are a security freak show. Not bad enough you have to buy the OS, then pay a subscription for anti-virus software, and run a firewall, and ad blocking software. All that isn't bad enough so MSFT is going to stratify their customers.

    First it was enterprise customers not being burdened with product activation, now they're getting advanced warning on vulnerabilities. ROFL! Nice going Redmond. Another demonstation that the millions of little people using your busted-ass products are worthless little annoyances that you'll get to sometime after you take care of your important customers.

    It used to be fun watching the MSFT faithful take it up the pooper but after a while it's just kind of pathetic. It's lost its appeal as a spectator sport.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  84. RTFA by Mark+Hood · · Score: 2, Informative
    "The information is purposely not specific and does not disclose any vulnerability details or other information that could put customers at risk."
    All they are providing is a 'heads-up' - we're going to release a patch with severity X on date Y. Vulnerabilities in products A, B, C will be fixed.

    They are not giving patches away early, nor details of the vulnerabilities. So this won't mean we'find ourselves at greater risk than premium customers'. I don't expect most people to read the article before posting, and it is apparant that the editors stopped reading them ages ago too, but now even the guy submitting it hasn't read it?

    Posts claiming it's extortion are way off-base.

    If you need advance notice that a patch might be coming for, say, Outlook, pay for it. It sounds like a service of dubious value, as you won't be able to test the patch any sooner. I guess you can make sure your crack team of roll-out testers aren't all on vacation that day, but that's about it :) And lo and behold, that's all they claim:
    Microsoft said the program is designed to provide very limited information in a brief e-mail three business days before the anticipated release of monthly security bulletins. It also said the notification is to assist customers with resource planning for the monthly security bulletin release.
    RTFA!

    Mark
    --
    Liked this comment? Why not buy me something nice
  85. If I had a slashdot "premier account"... by Tsugumi · · Score: 1
    ...I would have had early warning on having early warning about emergency patches!

    Microsoft should have this on the top of their webpage:
    "There's a new major virus outbreak - premier subscribers can beat the rush and see it early!"

  86. Re:So what? News will still spread quickly by Anonymous Coward · · Score: 0

    But now MSFT will look bad (worse) because the press is announcing there flaws instead of them.

    Isn't this generally how it's been working anyways? I mean, MS seems to not want to acknowledge their bugs until absolutely forced to.

  87. All comes back to them by Captain+Spam · · Score: 1

    Those of us who aren't lucky enough to have such a relationship with Microsoft may find ourselves at greater risk than premium customers as a result.

    Meaning those of us who aren't premium customers will have a greater risk of getting hit by auto-propogating worms, meaning they'll attempt to auto-propogate themselves everywhere once infected, meaning they'll drain the bandwidth of the premium customers anyway, meaning... wait...

    --
    Demanding constant attention will only lead to attention.
  88. What about auto makers? by drenehtsral · · Score: 1

    What if Ford, Honda, and GM decided that they'd let their big customers (companies with fleets of cars) in on safety recalls before joe schmoe who has just _one_ car that he drives his kids around in. Would that be a big deal?

    It's not that they're giving new and exciting features to preferred customers, it's that their product is defective and they couldn't be bothered to give a sh*t about the little guy.

    --

    ---
    Play Six Pack Man. I
    1. Re:What about auto makers? by kayak334 · · Score: 1

      You're comparison is assinine.

      These aren't flaws that are *known* to cause injury or death. A safety recall for an automobile is usually a major problem that is known to cause injury or death. Security flaws in software aren't. Software will always have bugs. If you want preferred treatment, take some personal responsibility and pay for the fucking service to get it.

    2. Re:What about auto makers? by Anonymous Coward · · Score: 0

      Pay for a dictionary:

      There is no 'ass' in 'asinine'.

    3. Re:What about auto makers? by Anonymous Coward · · Score: 0
      What if Ford, Honda, and GM decided to withhold information on defects and only give it to people paying for a bulletin?

      Nothing. They do that right now. Even the dealer wont tell you about a defect unless they see it causing problems.

  89. early warning.. by dosle · · Score: 1, Funny

    the screen "Running Windows for the first time" should have been warning enough.

  90. This is GREAT... by rigau · · Score: 1

    For Microsoft's law firm and for plaintiff's attorneys. I can already hear the class action lawyers cracking their knucles and getting ready. I'm sure the non-premium customers is a very large group.

  91. A serious question... by east+coast · · Score: 3, Insightful

    How does one become a "premium customer"?

    --
    Dedicated Cthulhu Cultist since 4523 BC.
    1. Re:A serious question... by boredMDer · · Score: 1

      Bend over. :)

    2. Re:A serious question... by T-Ranger · · Score: 1

      Back into Gates`s office.

    3. Re:A serious question... by wadetemp · · Score: 1

      http://www.microsoft.com/services/microsoftservice s/prem.mspx

    4. Re:A serious question... by Humba · · Score: 1

      We do it by operating 10s of 1000s of laptops and 1000s of servers. We also pay lots for dedicated support engineers and consulting.

      The service does no more than allow us to understand if we're going to initiate our monthly security release cycle or not. As earlier posts note, patching all those machines does not happen overnight. Even with the 3 day "heads up", the average home user running Windows Update will be patched way before the average business user.

      We were very early participants in the notification service. We asked to get the patches early as well (several times), but have always been told no.

      --H

  92. Yes,This is a big deal! by System.out.println() · · Score: 1

    It's well known that some crackers analyze what's changed in Windows Updates, and find vulnerabilities that way.

    Well, invariably, some of the patches or info they release to their "premium" customers will find their way to the virus writers. Viruses will be written to take advantage of holes that aren't even patched yet for the general public.

    Suddenly, "keep your computer up to date" isn't good enough anymore. And there will be weeping and gnashing of teeth and planes falling from the sky and such.

    1. Re:Yes,This is a big deal! by OP_Boot · · Score: 3, Insightful

      It's an early *warning*
      If you can show me a virus writer who can take advantage of a hole by reading about it in a very generalised security bulletin, then I'd hire him on the spot.

      (From the article: "The information is purposely not specific and does not disclose any vulnerability details or other information that could put customers at risk." )

  93. Lets see.. how about not using IE by js3 · · Score: 1

    why don't you just NOT use IE.. hmmm? I mean not only will you not get any malware to deal with you won't have to pay to be a premium member to get bug reports too! sounds like a great deal to me.

    or are you just complaining about something that doesn't apply to you?

    --
    did you forget to take your meds?
  94. As a Premium Customer Who Sees The Advance Notice by Rust+Martialis · · Score: 5, Informative
    Look, I know you all hate MS for being evil and all that, but sorry, the 'advance warning' is basically nothing.

    All you get is an email from MS saying 'oh, next Tuesday we're going to release X patches, with Y rated critical, and Z rated serious'.

    There are ZERO details on what the patch is going to fix, personally, I consider the advance notice almost useless except to tell you you need to have resources ready to roll out critical patches.

    You get *no* details, *no* access to patches, and I have several emails from MS Security people who always include ' sorry, I can't give you any details about Tuesday's patch'.

    Please, hate MS all you want, but at least hate them for a reason, not the typical /. drooling paranoia I see here.

    --R.

  95. An act of desparation? by nv5 · · Score: 3, Insightful

    I can only wonder: MS really is in quite deep trouble with their customers, especially those, who have paid big bucks to have the right to upgrades of their products. Since Longhorn is a long way out, and any upgrades (OS or Office) seem not hugely attractive, why is anyone paying the maintenance fees, which were designed to save you money on product upgrades?

    MS has made their staunchest customers (i.e. the executives and managers having talked their companies into spending the extra money on maintenance) look absolutely foolish. So now, they desprately need to give those folks a story to tell their bosses, why they should not get fired for such a wanton waste of their companies' money.

    Playing this security card shows an amazing act of desparation by a wounded giant. If even Gartner starts to critisize MS, there is a lot going wrong in the belly of the beast.

    1. Re:An act of desparation? by Jugalator · · Score: 1

      Since Longhorn is a long way out

      And don't forget that few people today know what's going to be so great about Longhorn after Microsoft revealed the slightly shocking news that NONE of the features they earlier said were to be the "three cornerstores" (Avalon, WinFS, Indigo) of Longhorn was going to be exclusive to it (or in the case with WinFS, not even included).

      I also think Microsoft can play their game like they once did -- they didn't have the trouble with monopoly lawsuits (these are nothing to MS financially but more of a PR problem), a strengthened open source movement, and a changing IT climate to deal with before. Viruses have become an ever increasing problem, and Microsoft have been unfortunate enough to pick the software development model that have most trouble with this. There's only so much you can do as a company against a world of hackers. All they can do is to fight to preserve their reputation here as much as possible. It's no coincidence they HAD to take developers from Longhorn to get Windows XP SP2 out as quickly as possible, any coming major OS be damned.

      Of course, MS is and will be a major factor in the software industri for a long time to come, just saying that the computer world has changed a great deal from Microsoft's point of view.

      --
      Beware: In C++, your friends can see your privates!
  96. You've Almost Got It... by ackthpt · · Score: 1
    Gee, how about if we have two levels of support from police and firemen? The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

    It's not that you're important or not, but under this arrangement you're paying the thief or arsonist responsible for the impending mess. Don't like it? Don't reward them for it by buying in. Usually such bargains as this come in the email with headings like:

    1NCRE.ASE Y0UR C0MPU#TER SECUR1TY

    I pity da foo

    --

    A feeling of having made the same mistake before: Deja Foobar
  97. The e-mails are useless anyways. by cbreaker · · Score: 1

    We get them too. (And the right terminology is "Premiere Customer" heh)

    They are useless. We'll get an e-mail from our TAM saying "We're going to release a bunch of patches for a bunch of stuff. There's no ETA - it should be soon. Thanks."

    Since patching Windows and other MS stuff frequently is just a part of the system now a days, it really doesn't matter if you know a few days ahead of time. They don't give us the patches any sooner then anyone else, so it doesn't make us less vulnerable. They don't give us specifics, just that "A patch to RRAS will be released soon to address a vulnerability."

    This is anti-MS FUD. I'm a Linux lover and MS hater just like the next guy on slashdot, but this crap is just as bad as the crap Balmer spits out every time he opens the pie hole. Rise above!

    --
    - It's not the Macs I hate. It's Digg users. -
  98. 911 is a joke by poot_rootbeer · · Score: 1

    The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.

    Absurd, yes. Too bad it's real.

    Ask any inner-city resident whether they feel they get the same emergency response service available in suburban gated communities.

    1. Re:911 is a joke by mcmonkey · · Score: 4, Informative

      Everyday they don't never come correct
      You can ask my man right here with the broken neck
      He's a witness to the job never bein' done
      He would've been in full in 8 9-11
      Was a joke 'cause they always jokin'
      They the token to your life when it's croakin'
      They need to be in a pawn shop on a
      911 is a joke we don't want 'em
      I call a cab 'cause a cab will come quicker
      The doctors huddle up and call a flea flicker
      The reason that I say that 'cause they
      Flick you off like fleas
      They be laughin' at ya while you're crawlin' on your knees
      And to the strength so go the length
      Thinkin' you are first when you really are tenth
      You better wake up and smell the real flavor
      Cause 911 is a fake life saver

      So get up, get, get get down
      911 is a joke in yo town
      Get up, get, get, get down
      Late 911 wears the late crown

      - Public Enemy

    2. Re:911 is a joke by megarich · · Score: 0

      thank you flavor flav. and i'll see you tonight on the surreal life ;)

  99. joe pesci by danZenie · · Score: 2, Funny

    what part of "fuck you! pay me!" didn't you understand

    --
    You need people like me so you can point your fuckin fingers and say, "That's the bad guy." So what that make you? Good?
    1. Re:joe pesci by LittleGuy · · Score: 1

      what part of "fuck you! pay me!" didn't you understand

      I'm sorry, I read it as "fuck me! you pay!" and thought Microsoft had branched out into providing escort services....

      --
      Mod Karma -1: I sed bad wurds. If I cep my mouf shut, I wud be at riyses.
  100. If only I was a slashdot subscriber... by DoubleDownOnEleven · · Score: 5, Insightful
    Then I could have commented on this article earlier on, and got a better score!

    That's not fair, slashdot should give their information out freely to everyone...

    Oh wait, they do, they just treat their paying customers a little better...

    I really don't see this as much of an issue. The "premier" customers don't get the patches any sooner. They get an advance heads-up on what the patches will contain. Why will this affect anybody?

    According to the article: Microsoft insisted the information provided in the notice was "very basic in nature" and intended only to provide general guidelines concerning the maximum number of bulletins that may be released, the anticipated severity ratings, and an overview of products that may be affected.

    1. Re:If only I was a slashdot subscriber... by SuiteSisterMary · · Score: 1

      Exactly. It's intended to let Mr. Corporate SysAdmin coordinate their patching schedules.

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    2. Re:If only I was a slashdot subscriber... by Lxy · · Score: 1

      Not to mention, they'll probably be posted on /. shortly after the premuim customers receive the info. Who needs to pay for stuff when /. gives it to me for free?

      --

      There is no reasonable defense against an idiot with an agenda
      :wq
    3. Re:If only I was a slashdot subscriber... by HolyCoitus · · Score: 1

      I'd compare this more closely to a city alerting select subscribers about a string of burglaries or escaped convicts in the area. Other people have to wait to know that information, since they aren't paying up.

      Sure, they can't do anything personally to stop it, but they sure as hell can lock their doors and keep a look out. If someone has their business based on a computer and has that broken into it will cause them damage. This policy enables the people who will do the damage to get general information and possibly use that to find an exploit before the common user. It's a scare tactic that can't even be comapred to another industry that only Microsoft is doing.

      If you sold a product that was broken and there were ways for it to be destroyed no matter what you did without assistance from the company making it, no other industry would find it acceptable to alert "subscribers" before hand.

      Just a warning to you subscribers, our remote locking mechanism has a flaw that could cause your car to explode if the right signal is sent to it. We'll fix it later, but thought you paying subscribers would like a heads up!

      --
      That's scary.
    4. Re:If only I was a slashdot subscriber... by Progman3K · · Score: 0

      Let's take your comparison all the way:

      Let's say a major news event occurs, one where there can be loss of life, and that knowing about it earlier rather than sooner might save additional lives...

      Like Sept 11th, 2001

      If I remember correctly, Slashdot rose to the challenge and put all news updates out the moment they were available to ALL Slashdot visitors.

      You might argue that since Slashdot was getting hit so hard during that day, that they did NOT have a choice, it was either strip-down the served pages or go offline.

      Maybe, but you could also make the argument that Slashdot could have restricted first-glance of the the news to their subscribers anyway...

      If I'm wrong about this, then I am wrong, but I would EXPECT that kind of behaviour in an emergency.

      --
      I don't know the meaning of the word 'don't' - J
    5. Re:If only I was a slashdot subscriber... by TrollBridge · · Score: 1

      IIRC, the subscription service didn't start until sometime in 2002. There goes your analogy.

      --
      There's a Mercedes gap too. I want one and can't afford one, but it's not government's job to do anything about it.
  101. Early Warning Label by mod_parent_down · · Score: 1
    They might as well just go ahead and put it on the box "This Software contains crippling defects."

    Or on the boot-up screen. And then charge us for the early warning. Yeah.

  102. No, it's not...here's why by rd_syringe · · Score: 3, Interesting

    Microsoft isn't issuing patches to Premium Customers first. They're just letting them know when a patch is coming out and what's in it. You get an early warning. Your analogy assumes Microsoft isn't issuing patches to regular users simultaneously, which isn't true. But, this is Slashdot, therefore such is implied in the article summary for maximum bash-Microsoft effect in the discussion threads.

  103. So... what they are saying is. . . by emtboy9 · · Score: 2, Insightful

    Pay us lots of money and we will give you advanced warning of vulnerabilities to protect you from the rest of our customers and their owned boxen?

    --
    "Our funds have never taken part in toxic or death spiral convertible financings of any sort" -BayStar's managing partne
  104. Because by Anonymous Coward · · Score: 0

    Because we all know rich people are better and more important than anyone else.

  105. This is a lawsuit waiting to happen by davidwr · · Score: 1

    Someone's going to be bitten by a security hole between the time of the pre-announcement and the patch release, and it will come out that if the person had access to the pre-announcement he could've prevented or mitigated his pain.

    Some lawyer's going to jump all over this and sue MS.

    The case will probably be tossed but the PR damage from MS may make them wish they'd kept things under wraps.

    Only in America. Sigh.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  106. What else would M$ do? by Anonymous Coward · · Score: 0

    1. build buggy software
    2. ??? = charge people for the knowledge
    3. Profit!

    what a twisted world we live in

  107. Early Warning by Nikker · · Score: 1

    This is an early warning M$ gets hacked just about as often as I change my underwear (1 x week)

    /End Warning

    --
    A loop, by its nature, continues. If that didn't make sense, start reading this sentence again.
  108. Here's the real question... by Anonymous Coward · · Score: 0
    While it is a valid business practice, segregation of information creates a kind of second class user. The real question then, is that wrong?

    Should the list of unalienable human rights be modified to: Life, liberty, the pursuit of happiness and knowledge of when the next software updates are arriving?

    1. Re:Here's the real question... by fishbowl · · Score: 1

      > The real question then, is that wrong?

      It might be, depending on the information you segregate. Since we're talking about security vulnerabilities, it should fall in the same category as any other product safety.

      If a car company recalls a car model, they don't get to only release the recall information to the premium customers -- they have to reasonably notify anyone who might be interested, even people who don't own that car.

      A security vulnerability in a Microsoft OS is a risk to people who are not even direct customers of Microsoft. Every citizen under any government which uses a Microsoft OS is entitled to this kind of information, and withholding it ought to be a crime.

      --
      -fb Everything not expressly forbidden is now mandatory.
  109. Follow the dollars by nurb432 · · Score: 1

    Microsoft will cater and pamper the ones with the bucks. The ones that have the huge contracts..

    Those of you who are in small business or home users, well, you get the leftovers.. Oh, we wish you luck...

    This isnt a new thing, they have always given the enterprise license holders unfair advantages that helps reduce support costs.. why change now?

    --
    ---- Booth was a patriot ----
  110. How is this not blackmail? by Thimble · · Score: 1

    They're basically saying: become a premium customer or else you'll be vulnerable to our security holes.

    What's to stop MS from covertly leaking their vulnerabilities leaving the rest of us wide open?

  111. It's called taxes... by Numen · · Score: 1

    Gee, how about if we have two levels of support from police and firemen? The paying customers get immediate 911 support, and the regular citizens, well, we'll get to you when we can. You're not important.


    The ordinary citizen is the paying customer for the emergency services... it's called taxes.

    Did you not make the connection between taxes and those services? Have you never actually stopped to think about what it is your taxes pay for?

    Now if you're house catches on fire, and you have family trapped inside, I'll be happy to "picth in and support" as per your vision of an "Open Source Fire Brigade".... myself, I'll be hoping the real emergency services turn up along with ambulances and a swift trip to hospital.

    "Um Doctor, sorry I mean John... are you supposed to be cutting that?"

    *sigh* "RTFM wouldya, it says, step 5 cut the aorta in a clean upward stroke.... hang on.... damn! This is Open Heart Bipass Surgery For Dummies! Where's the Gallstone Removal For Dummies?!"
    1. Re:It's called taxes... by aelbric · · Score: 1

      He didn't stay at a Holiday Inn Express last night...

      --
      nos laetus epulor qui would domito nos
  112. Re:Just like Slashdot by Anonymous Coward · · Score: 0

    mod parent up!
    This is the real world, paying for extra service is part of every industry.

  113. So here's what you do... by http101 · · Score: 3, Insightful

    you, being a 16-year old over-achiever, register yourself with Microsoft as a preferred customer using your daddy's company credit card. At that point, you learn of the impending vulnerabilities and release one hell of a worm virus on the net. Stick a fork in me, I'm done...

    --
    -- Game Developers: Stop porting badly-textured games from crappy console systems!
  114. Ah, but you forget... by nurb432 · · Score: 1

    You dont get a warranty, after agreeing with the EULA, you dont get diddly..

    You have agreed not to hold them liable for anything, and not even a guraratee that the software performs the advertised tasks ..

    All you get is the option to return it.. That is if you havent used it, then they will refuse claiming you are a pirate..

    Dont we just love signing rights away? We must, as a hell of a lot of people do it every day...

    --
    ---- Booth was a patriot ----
  115. Positive Spin by Anonymous Coward · · Score: 0

    So the premium cashcows^h^h^h^h^h^h^h^hcustomers pay money to help MS debug their 'fixes'. I can live with that.

  116. Interesting liability opening by DenDave · · Score: 1

    In many EU legal systems there are liability terms, if MS is capable of warning customer a and renegs on warning customer b then it is liable for damages...
    Product liability in software after all.. the only way out is to give the software free of charge and then it is as is. This would be the ultimate killer for OSS alternatives as many would choose free, vulnerable MS (many do already in the form of warez) over migration. This would prove the ultimate domination strategy.

    --
    -if at first you don't succeed, stay the heck away from paragliding.
    1. Re:Interesting liability opening by fishbowl · · Score: 1


      "In many EU legal systems there are liability terms, if MS is capable of warning customer a and renegs on warning customer b then it is liable for damages..."

      What about the customers who get the early warnings? Could they also be held responsible, for being part of the conspiracy, or accessories to the crime?

      To me, that would be juicier than Microsoft being slapped for liability.

      --
      -fb Everything not expressly forbidden is now mandatory.
  117. Why Microsoft gets attacked on Slashdot by 0x0d0a · · Score: 4, Insightful

    Please, hate MS all you want, but at least hate them for a reason, not the typical /. drooling paranoia I see here.

    The drooling paranoia was built because of years of times when Microsoft really *did* screw over customers or competition in quite an unethical manner, like the DR-DOS application compatibility, or the IIS Netscape Navigator deprioritization. Microsoft generally didn't get in trouble for its misdeeds, so now IT folk angry after years of poor treatment have simply started attacking Microsoft for all sorts of things that really aren't very bad at all. Microsoft is simply paying back in installments for earlier nasty deeds.

  118. Time to abandon Microsoft? by Anonymous Coward · · Score: 0

    Microsoft's security patches have become a complete nightmare. Withholding information that could have severe security implications for confidential customer data is in no way acceptable. On my companies network, MS Boxes keep having to be rebooted because of their stupid patches - which means aborting large compuatational jobs that are running on these boxes, and praying to Lord Bill that they will come up again (which they usually do these days). As a company, we have just decided to abandon Microsoft platforms (partly because of the slow 64 bit support [absolutely crucial for the type of software we develop/use], and partly because of the dismal security record). This is not a decision taken lightly, but we are a multi-plaform shop, already with some 50%+ of machines running Linux, HP/UX, or Irix, and we do have the trained staff to cope with a stepped migration. Mirosoft has no one but themselves to blame for the loss of their customers due to ill considered feature security implications.

  119. Well....thats what you pay for.... by nullvector · · Score: 1

    Sometimes you people are so hyped up on anti-Microsoft jargon that you forget economy 101. You pay for a service, you get that service.

    Same with Anti-Virus software. You pay to get the protection, if you dont, you dont have anti-virus..

    Makes sense to me, that if you pay for something, you get it, if you dont, you dont.

    Capitalism doesn't 'entitle' anyone to anything. You pay for what you want, thats how it works.

    1. Re:Well....thats what you pay for.... by fishbowl · · Score: 1

      >You pay for a service, you get that service.

      If Firestone had only told customers that bought their most expensive tires that there was a safety problem, but only told those customers, and withheld the information from the rest, and if the customers they did tell about the safety problem were made to sign a nondisclosure contract... Do you think there would be a Firestone company today?

      Security vulnerability is not a "feature" that can be presented as a value-added service.

      --
      -fb Everything not expressly forbidden is now mandatory.
    2. Re:Well....thats what you pay for.... by nullvector · · Score: 1

      Still, you are acting like you are 'entitled' to a free update or fix for a security problem. Microsoft never "Guarantees" they will provide security updates. Its something they have to do to keep CUSTOMERS. If certain CUSTOMERS pay for a service that advises them of FUTURE updates, thats fine! If you have a problem with what they are doing, use Linux/whatever. If you are a Windows user, and dont like this, re-consider YOUR decision to use their product. Also, they arent keeping UPDATES from customers who dont pay, but those who pay receive notification of PENDING updates so they can plan on a corporate scale for future changes. Basically if you dont like it, there are alternatives out there.

    3. Re:Well....thats what you pay for.... by fishbowl · · Score: 1


      "Still, you are acting like you are 'entitled' to a free update or fix for a security problem."

      Not at all. Disclosure should be compulsory, but I don't care if they patch the problem or give me fixes for free.

      If I suffer damages because of a vulnerability that the company knew about, but did not disclose, I want the company held liable for those damages. If the company chose to disclose this information to some parties under NDA, I want increased damages and criminal penalties on top of my civil damages, and I want the people who signed the NDA to personally be criminally liable for being an accessory to the crime.

      It's not about patches, it's about withholding information pertaining to risks.

      --
      -fb Everything not expressly forbidden is now mandatory.
  120. If you don't like it, don't use it. by Anonymous Coward · · Score: 0

    Those of us who aren't lucky enough to have such a relationship with Microsoft may find ourselves at greater risk than premium customers as a result.

    It is not as though someone is forcing you to use Windows. If you don't like it, don't use it.

  121. Oh goody... by skotte · · Score: 1

    Protection money. Terrific.

    "You will see that we get a cut of your income, or else we cannot guarantee the safety and lives of your loved ones."

  122. Stop Whining by Anonymous Coward · · Score: 0

    Whats the problem with people - cant MS do ANYTHING right? No matter WHAT they do there is some linux ("we do everything right") bigot complaining. Seriously.

    First - the customers who get early warning, under NDA, only get VAGUE information. Is the update for Windows or Office or exchange. Is the update important or critical. Thats it.

    Lets look at this for a moment. Like any feasible decision process we'll have to make a few assumptions. Lets divide all MS customers into one logical breakdown; large customers and small. Your small customers are, IN THEORY WITH SOME EXCEPTIONS, able to apply patches faster if they need to. Large customers need prep time - "gee, patch in office that is critical.. what do we need to do?". Sure, both small and large companies probably have to do testing but the complexity fora large enterprise (150,00+ hosts) is greater.

    Now lets think about the reverse engineering of patches that the black-hats do meaning that the risk of exploits is MUCH greater after the patches are released. Even the announcement of the vulnerability focuses more research. How can MS let the bigger customers get a head start so they have SOME chance of getting patched before the xeploit comes out? Advanced warning of the scope. How do they know what the large customers are? Premium support.

    MS isnt the only company to offer premium support. Look at your AV vendors - they give premium support customers much better information about viruses. Thats the way of business. deal with it.

    No, i dont work for MS.

  123. So it's on the box now? by Dixie_Flatline · · Score: 1

    So when a Premium Customer buys the product, the box says right on it, "Windows is not even remotely Secure"?

    That's really all the advance warning that anyone needs.

  124. This is not really a change folks by Blitzenn · · Score: 1

    MS has long had a policy of not announcing vulerabilities publically until such a time as they have a patch for it. Right or wrong, their reasoning was to not publically identify those vulerabilities to more potential hackers. This new policy does not change that announcement schedule ACCEPT for the premium customers who will get a heads up prior to the public announcement. No changes for the public policy. You still won' know about the hole until they announce a patch, or someone else publicizes the hole.

  125. Carl Sagan: Millions and Millions. by Anonymous Coward · · Score: 0

    "Millions could be wiped off the economy of major countries."

    Is this anything like the "millions" loss that piracy could cause?

    1. Re:Carl Sagan: Millions and Millions. by Munra · · Score: 1

      I guess the difference is the piracy loss is millions that is never seen - although it's a loss, it's not like everyone gives software companies money, and then pirates stuff and takes it away.

      A massive market devaluation is literally peoples' investments being devalued.

      Manta

  126. They finally did it... by imric · · Score: 1

    ...they figured out how to leverage security flaws for increased profits.

    --
    Paranoia is a Survival Trait!
  127. Microsoft - Terrorists? Pul-Leeze!! by goldspider · · Score: 1

    Oh good lord! Terrorists??? Are you people just not R'ing TFA, or are you simply lying to spew blind Microsoft hatred?

    Contrary to what some morons are saying, Microsoft IS NOT witholding patches from people who aren't members of their premium service. They are simply giving NOTICE to premium customers earlier!

    Get your stories straight, people. This kind of nonsense makes you sound like foaming-at-the-mouth fanatics.

    --
    "Ask not what your country can do for you." --John F. Kennedy
  128. Re:Microsoft - Terrorists? Pul-Leeze!! by Anonymous Coward · · Score: 0

    >They are simply giving NOTICE to premium customers earlier!

    You're right.

    I expect police will respond to a 911 call from a rich neighbouhood before responding to one in a poor neighbourhood too.

    Thanks for showing us all the error of our ways.

  129. WARNING Or Delay? by hhawk · · Score: 1

    Here is a "flow" of a threat warning coming into MSFT's "business process"

    Part A
    [some notice of a possible problem] | yielding a warning to the general public (If there is a real problem).

    Part B
    Develop and communicate a response/fix to mitigate the issue.

    It seems ok to let premium users get a pipe from the with the understanding there will be false alerts, false positives, and of course some real early actual alerts as well. That's the sort of thing you can do with really good customers whom you know to understand the natural of the warnings (e.g., not vetted).

    It is ethnically "wrong", however that vetted threats be released to some but not others. This is wrong in part given their monopoly market share.

    Also it would be wrong to let premium users know about vetted problems before their is a mitigation while waiting to tell the general public only after a tested mitigation is found/released.

    Waiting to tell the general public until after there is a fix is wrong in part because even if there isn't a solution users could choose to turn off their computers, disconnect from WAN/LAN or even run Read-Only based OS implementations.

    --
    http://www.hawknest.com/
  130. In other news... by jrod2027 · · Score: 5, Funny

    ...The National Weather Service has announced it will offer early warnings for natural
    disasters such as tornadoes and earthquakes to subscribers of its new "Stay Alive Platinum" service.

    1. Re:In other news... by ricotest · · Score: 1

      To be slightly more accurate...

      In an attempt to save its population from the upcoming meteor strike, the Government is deploying bunkers around the country. The locations are currently unknown and there is only a limited time for civilians to reach them before the meteor hits. Subscribers of the "Stay Alive Platinum" service will recieve the bunker locations early so they can get in first.

  131. ...and WinXP SP2 by Wile_E_Peyote · · Score: 1

    It's hilarious that people are all upset about MS releasing a patch to premium customers (which isn't really what the article says), when just a few weeks ago everyone was griping about SP2 and saying they weren't going to install it right away in case it was really buggy. So what good would the early warning (which is really what it is, not actual files) do you?

    W.E.P.

  132. Conflict of Interests by tod_miller · · Score: 2, Insightful

    So Microsoft is profiting out of:

    1. Building a necessity to be informed because of failuires in thier software

    2. Making these failuires so deadly that quick action must be taken to save money

    3. Screw up all thier patching, and take time to patch vunerabilities they do patch

    So, the more they do the above, the more money they can take from those companies now learning the meaning of being 'tied to a large metamorphic rock plunging happily down into the Mariana trench'.

    Microsoft - a monopoly in profiting from failiure, fear, and fraud.

    --
    #hostfile 0.0.0.0 primidi.com 0.0.0.0 www.primidi.com 0.0.0.0 radio.weblogs.com
    1. Re:Conflict of Interests by Anonymous Coward · · Score: 0

      Do you always post without knowing what the fuck it is you're talking about?

      Premium customers don't pay more tobe premium. they're premium because they're BIG. MS doesn't profit from sending this single email every month to its largest customers. Get a clue.

  133. Liability (IANAL) by Anonymous Coward · · Score: 0

    Just as the case with the car, this opens up Microsoft to a bad liability situation. If they had a solution or a warning but didn't make it available and that cost someone a lot of $$$ or worse yet an injury, this opens them up for a lawsuit. If there is a class of people injured in this fashion, then it gets even more exciting!

    This makes it much easier to prove that they knew -- especially if they told some of their higher paying customers first. Can you say conspiracy? Neglegence? Then, are they going to copyright that information? (The warning, that is...) Can you be sued because you "spilled the beans?"

    Yes, I'm an Anonymous Coward. Do you have a problem with that?

  134. Old stuff by Florian+Weimer · · Score: 2, Interesting

    Microsoft has been releasing early warnings for months, and they have regularly leaked to the press. The contents of the warning includes very little information: the number of vulnerabilities, the severity level, and the products affected. You might be able to infer which people you have to force to do overtime (Microsoft patches aren't released during business hours in all parts of the world), but apart from that, the information is not very useful.

    Less well known is Microsoft's Patch Validation Program. Basically, you get patches a week or so in advance (without any further information about the scope of the patch), and you can test it in a production-like environment. This way, you can alert Microsoft about unexpected incompatibilities, but I'm not sure how helpful this is in practice. The patches surely make an interesting BinDiff target, so this program probably isn't available to all premium customers.

    All in all, it appears to be a poor replacement for the vendor-sec community on the free software side of security, where distributors (which would be Microsoft's OEMs) can openly discuss security issues and resolve them in colaboration.

  135. Microsoft early warning service for $5 per user by KWTm · · Score: 5, Funny

    I am offering a low-cost service to users of Microsoft products. For a mere $5, you will receive a notice that says:

    WARNING -- Your product is riddled with security holes!

    There, now people can be warned.

    Hurry, send in your money now! Otherwise you won't receive notice that Microsoft products are vulnerable!

    --
    404555974007725459910684486621289147856453481154 in hex is "You sank my Battleship?"
    [GPG key in journal]
    1. Re:Microsoft early warning service for $5 per user by cmacb · · Score: 1

      HAHA!

      Darn, I wasted my mod points on another article too.

      Er... or with only a slight re-wording you probably COULD make money off this idea.

      I wonder if someone who works at a company with one of these premium service plans could leak the information? Would Microsoft sue them?

  136. Another way to make money... by sdemelo · · Score: 1

    What designates a "premium customer?" It looks like Microsoft has found yet another way to make $$, this time off their (more than) questionable security practices.

    We all know there are vulnerabilities in their products, which is why the more intelligent of us simply run another OS. Who wants to pay them $$, just so they can tell you what you already know?

    1. Re:Another way to make money... by Anonymous Coward · · Score: 0

      What designates a "premium customer?"

      * someone who might sue
      * someone who sells M$ software esp. AV companies
      * someone who could gain a market advantage
      * someone who might give M$ a market advantage.

      NOT ..

      * The UK Coast Guard Service (who computer systems was recently downed due to infection)
      * Any companies who use other operating systems in addition to M$.
      * Anyone else stupid enough to use Windows in mission critical applications -such as Nuclear Power stations and so forth.

    2. Re:Another way to make money... by reverendslappy · · Score: 1

      Premium customers generally include very large organizations with large userbases (think 10,000+). My understanding is that you don't necessarily pay "extra" to be a Premium customer, so much as it's negotiated as a part of your entire enterprise-level agreement wtih MS.

  137. Ah, more anti-Microsoft FUD by Anonymous Coward · · Score: 1, Funny

    I'm sure I'll get modded down for this, but this is just more anti-Microsoft FUD from slashdot. Remember boys and girls, Microsoft == evil, Bush == evil. Make sure you tow the line with your liberal/Linux groupthink and you'll rack up the karma. Christ, you'd think the readers would have caught on by now and stopped reading the leftist mouthpiece that is slashdot. Moving slightly off-topic, Dick Cheney needs our help. He's running a little low on funds and we'd all appreciate it if you'd make a donation. Just make the check out to Halliburton Inc. Word out on the street is that the first fifty donators get a gmail account. Think technology, people, think technology.

  138. In other news.. by insac · · Score: 2, Insightful


    A car company recalls their last car model for defective brakes only to their higher profit customer.
    The warning for the normal customer will be issued 2 weeks later...
    </joke>

    Every company has the right to give "preferential treatment" to its higher profit customer.. but we're not talking about discount or special offers.. we're talking about defects and vulnerabilities and I guess all the customer have the same right to know it they're using an unsafe environment.

    On the other side, as stated on the article, it makes perfect sense to warn "critical infrastructure company" before releasing information that could be used by malicious users.

    --
    This message doesn't need a sig
  139. Finally... by budhaboy · · Score: 1

    the boys in Redmond have figured out a way to wrench even more profit from their poorly designed, bug-ridden software... I was begining to worry for a minute how they were going to pay for all the R&D on Longhorn and Xbox...

  140. Extra revenue stream from writing bad software? by james_in_denver · · Score: 2, Insightful
    This is absolutely ridiculous. Microsoft will be getting a new revenue stream from broken software.

    What is the next logical step for MS?, intentionally introduce more bugs to get more customers to sign up for the premium service?

    Or needlessly delay the release of patches for the same reason?

    This is almost a strong-armed shakedown.

    MS is basically saying "..Yo buddy, we knows you gotch yer license, but see it's like this, Billie boy says youse gotta cough up a little more dough, or things just ain't gonna work out the way you planned..."

    C'mon M$, if your customer's already have a license for your product, and your product is broken, then it is YOUR (Microsoft's) responsibility to FIX it........

  141. Surgeon General's warning: by twitter · · Score: 0, Troll
    For example, a hospital that ISN'T paying Microsoft through the nose for these "heads-ups" can have it's medical data destroyed because of it.

    You must have missed the Surgeon General's warning:

    Use of Microsoft software has been shown to cause severe data corruption and loss.

    --

    Friends don't help friends install M$ junk.

  142. Sarbanes-Oxley by polychoron · · Score: 1

    I am not a lawyer, but maybe a lawyer could comment:

    Wouldn't a security hole have the potential to affect MS's stock price?

    If so, would pre-notifying "premium customers" qualify as insider trading, etc.?

  143. Re:Nerds Socialsts by Thomas+Shaddack · · Score: 1
    You are forgetting about leaks. How can you ensure that nobody from the "preferentially treated" subjects won't leak the info? Besides, if you'd run a spammer gang or a mafia branch specialized on ebanking-exploiting worms, won't it be worth the couple bucks to buy the vulnerability announcements?

    Microsoft apparently isn't content with creating security holes with code bugs only. They have to make things even worse by buggy approach to disclosure.

  144. Premium customers hear excuses first? by KWTm · · Score: 1

    You know, I was thinking... this might be a way for Microsoft to look good in terms of responding to vulnerabilities.

    Imagine: security hole found in IE by Joe Slashdotter. He tells MS. Two months go by, with no response. He publishes the hole. Only then does MS jump on it. When castigated, MS says, "Oh, but we already notified both of our premium customers ages ago! It only APPEARS to these Slashdot people that we took a long time, because for some reason they didn't sign up for our Premium Let-Us-Tell-You-How-We-Screwed-Up-Again Early Notification service!"

    --
    404555974007725459910684486621289147856453481154 in hex is "You sank my Battleship?"
    [GPG key in journal]
  145. Re:Microsoft - Terrorists? Pul-Leeze!! by goldspider · · Score: 1

    Quite the valid comparison! After all, we all know what it's like to be faced with LIFE AND DEATH computer problems! Won't somebody PLEASE think of the CHILDREN?!!?

    --
    "Ask not what your country can do for you." --John F. Kennedy
  146. Why wasn't I notified? by DrCode · · Score: 1

    Doesn't my purchase of "Windows 98 - SE" three years ago qualify me as a "premium customer"? I spent nearly $100 on that!

  147. Semantic difficulty in "Premier" v "Premium" by nullportal · · Score: 1

    I wish different terminology would be used here. "Premium" can refer to an actual MS product, as a Premium version browser and other Premium software for using MSN exists. I have it because MSN is bundled with my ISP. (It's an AOLish browser, and I have to use my regular ie browser whenever I want to modify functionality to the degree I want. I usually just use Mozilla these days for security reasons though.) "Premier" seems to refer more to an economic relationship. While reading the whole article for context helps, using both words as if interchangeable is initially confusing.

    --
    The difference between /. and the real world is that only one of these makes you work hard for the sta
  148. Great busines plan by DeVilla · · Score: 0
    1. Establish a monopoly in buggy, insecure software
    2. ???
    3. Profit!

    We've all been wonder what step 2 was. Now I guess we know. Get way to capitalize on the insecure nature of the software they write. It might even provide better motivation to be less secure. Swell plan guys!

  149. Re: Car analogies do work by VidEdit · · Score: 1

    "Always with the car analogies. This isn't Pontiac only recalling and replacing a defective part if you pay more. This is Pontiac recalling and replacing a defective part on exactly the same schedule for everyone, but telling premium customers three days earlier "hey, we're going to be recalling something on the 2005 GTO in three day."

    I'd say that the timely notification that I had faulty brakes would be important to me! Everyone has a right to know about the defects that will affect them, that way people can take steps to mitigate the risks without waiting for MS to get around to fixing them (if they ever do...)

    --
  150. Only on slashdot... by tgd · · Score: 1

    Only on Slashdot could just an utterly rediculous statement be moderated Insightful.

  151. Sample Early Warning Letter... by Anonymous Coward · · Score: 1, Funny

    Dear Valued Microsoft Customer,

    As part of our increased security efforts, we are warning you in advance of the following exploits slated for next week:

    35 Internet explorer related exploits
    13 DCOM exploits
    8 RPC exploits
    683 Unknown exploits

    Please check windowsupdate over the course of the next few months for security fixes.

    PS: You can secure yourself from these exploits now by upgrading your version of Windows for a low price of $199.

  152. Paid Vulnerability Information by stikk · · Score: 1

    I have two issues with this.

    1) If Vulnerability information is sold at a premium, then those of us who find vulnerability should receive the largest royalties. Is it fair for us researchers to basically blackmail vendors.

    2) Should vulnerability information be disclosured only after a GNU (type) agreement is made to outline the correct (non-profit) behavior in vulnerability mitigation and proper credit?

    Microsoft has been very good at giving credit to researchers etc, and I believe they (like many others) are successfully jumping on the security bagwagon, however the overall conclusion for security problems is this.

    Should the vendor pick up the cost of vulnerabilities as apart of the development q/a process, or should the consumer allot a budget for this and assume this as normal business costs?

    If the latter is true, should software companies be rated on their product/service security history as a sign of good business/product?

    What about opensource projects, take Bind and djbdns. I know vixie personally and have attended a bernstein lecture in chicago. They _BOTH_ are good people, however bind is the overwhelming standard for dns servers. Should bernstein charge for vulnerability information? Hells no, but he does offer money to someone who finds a vuln in his software. Why don't WE as consumers receive some of our money back when there is a vulnerability in the software I purchased? Especially if the vendor is receiving money (in the form of premier service contracts, or direct revenue explicitly for vuln info) to deal with the problem.

    I will be honest and admit I see both sides of the situation, however IMHO this will only lead to more 0day posts of vuln+exploit code publically or shading business practices.

    My conclusion is this;

    For Profit vendors (Enterprise and Consumer) should have an auto update function, and secondly the vendor should provide loyal customers discounts (in an amount equal to the criticality of the vulnerability to 50% the cost of the software which was vulnerable; and any additional cost if legally proven) on future products for each vulnerability which affects the customer.

    For example, if I buy a single copy of windows xp at $100, and a vulnerability was found which opens a remote system level compromise I should receive an auto update and $50 credit off a future microsoft products. Vendors won't like this solution but $1million oracle deployments will daily critical vulns deserve it. Microsoft really wouldn't be ruined by something like this, no more then the patent lawsuit bullshit.

  153. Re:Microsoft - Terrorists? Pul-Leeze!! by Anonymous Coward · · Score: 0

    Thanks for proving my point for me:
    http://it.slashdot.org/article.pl?sid=04/05/0 4/2354241&tid=172&tid=128&tid=201

  154. Life is cheap. by Anonymous Coward · · Score: 0

    It sucks, but there we are.

  155. Re:Microsoft - Terrorists? Pul-Leeze!! by goldspider · · Score: 1

    As people have time and time again pointed out, a patch for the vulnerability that allowed Sasser to spread had been available long before Sasser became a problem. That was a case of lazy sysadmins, not Microsoft.

    --
    "Ask not what your country can do for you." --John F. Kennedy
  156. oh come on! by psbrogna · · Score: 1

    Doesn't this have criminal negligence written all over it, at the very least class action? I wonder if that's how their licensing is labelled internally: Premium (we tell you about the fucked up shit that we shipped) Standard (the FBI may come to your house some day because there were security vulnerabilities that allowed a kiddie porn ring to be based on your computer) What do you think they'll be able to charge for software that actually works? We may never know. Managing customer expections is a sound business practice- don't set the bar too high or you'll just let them down. Automotive Counter Part BMW 720L $50K BMW 720 - steering wheel may fall off with no warning $35K BMW 720e - has been known to spontaneously combust $30K

  157. Microsoft and Premiums by jskline · · Score: 1

    Hay;

    What are you expecting??? This is pay to play! This rule applies everywhere you go.

    The trick here is to just turn off stuff that you know is a problem, keep it updated as stuff comes along, don't go to those "sites of ill repute", and you'll be more or less fine.

    --
    All content in this message is copyright (c) 2008. All rights reserved. RIAA is prohibited here.
  158. Further continuation of the analogy by Ra5pu7in · · Score: 1

    If you continue that analogy even further, what is the user going to do? Not drive for a week until he finds out whether the unknown problem is one that affects him. Unless he is told that the brakes are potentially bad at +80mph, he doesn't know whether he can drive safely at all. But he needs to drive to get where he's going.

    Same with these corporations. Being told that there is a bug / security risk without adequate detail doesn't help. Unless they are told the exact circumstances of the vulnerability, their choice is to use a potentially unsafe system or pull the system offline. Not a very good choice, especially if it turns out the security risk is only an issue under certain circumstances (like running more than 5 copies of IE simultaneously).

    --
    I was taking one day at a time, but then several days got together and ambushed me. (from a Rhymes with Orange comic)
    1. Re:Further continuation of the analogy by Anonymous Coward · · Score: 0

      I think the idea is that it lets you schedule your downtime in advance to apply the patch.

  159. Microsoft's Premium Service by Anonymous Coward · · Score: 0

    I'm posting this anon because I don't want people to know that I've been posting this information... though I'm not letting anything confidential out.

    I work for a premium customer of Microsoft... and yes, the article's actually true... to a point. You see, what the article doesn't mention is that these "heads up" conference calls are so that big customers with lots and lots of boxes to patch (thousands in our environment) can get ready for a rollout, get an idea of time taken, and plan for headcount (consultants) if required. This allows us to better plan our rollouts, and thus be more "on top of it" when the patch is released. All the information we get is under an agreed NDA, so no I can't talk about the content of the latest call. All I can say is there ARE updates coming soon...

    Yes, I know what they entail... I know what vulns they fix... and no I'm not saying.

    Optionally, yes we are given the opportunity to download beta patches from MS... but note they're BETA. At the time we get to hear about them they're in early testing, and many of them have caused irreperable damage to boxes we try them on. This is why I like undoable disks in VMWare ESX... I can test patches and if they destroy a VM I can roll back the change in a few minutes.

    While yes, potentially we get a fix for a problem before the masses, that also means that we can get a fix that causes all kinds of exciting new problems that won't get fixed because a beta is by definition UNSUPPORTED! Note also that having a beta patch on your machine CAN prevent you from rolling out the final patch when it's released, thus potentially leaving you vulnerable indefinitely.

    While I see why some people are getting this knee jerk reaction about "us and them" and MS Premium customers getting preferential treatment, it's really not an accurate portrayal. Point is that we as a premium customer lend our support in trying to ensure the final patch works properly for "the masses" by beta testing these patches. In exchange, we get to hear about the patches up to 6 weeks in advance so we can plan the rollour and test the patches during that period. The fact that we also spend a huge amount of money with MS every year doesn't hurt our standing with them in the slightest.

    I know this will probably get modded down or ignored due to being Anon... but hopefully enough people will see this information to make my typing it worthwhile.

  160. Why does it matter? by doombob · · Score: 1

    I work in a place where we work on various average user computers. I notice that some people don't have patches that were available in 2002. Most people will not care that there is a new security update available when they haven't been getting them for years anyway. And it won't matter to me if I have to wait three more days to fix a security hole that has been around for a few years anyway.

  161. Bah by rscrawford · · Score: 1

    It's all so simple.

    1. Pay $$$ for Microsoft products, complete with security vulnerabilities.

    2. Pay $$$$$$$ for a "premium" relationship with Microsoft so you can get early fixes to those vulnerabilities.

    3. Pay $ (or no $ at all) for OSS solutions that have no such vulnerabilities -- or, at least, quickly identified and patched vulnerabilities.

    --
    -- The reason it's called the right wing? Irony.
    1. Re:Bah by wpiman · · Score: 0

      Wait- there are people who pay for Windows??? Why would anyone do that?

  162. I can see the early heads up now... by ljessup · · Score: 1

    To: Corporate Customer
    From: Security Department

    Subject: Another patch... /body

    We're currently working on a patch for the gigantic hole we left in our code and then sent on to you as enterprise grade software. We consider this security breach a code Dark Golden Rod, we're not sure when this might impact you but don't worry in 1-2 weeks we might have a patch for you. In case of panic cover your entire machine with duck tape and plastic wrap your disk arrays.

    Ciao.

  163. Re: Users choose features over reliability? by Alwin+Henseler · · Score: 1
    Let me guess: users generally prefer stuff that boasts a lot of features, over stuff with fewer features that work reliable?

    I think there's a psychological explanation here (I kid you not): researchers found some time ago, that people attach more weight to opportunities missed, than to opportunities grabbed. If you had a chance to earn $100, and skipped it, you feel bad about missing that chance, more than you feel good if you grabbed the chance and earn the money. It's like bad publicity sticking longer to a brand name than good news involving that brand.

    Features are sexy, reliability isn't, even if it's important. I hope that for software at least, times are changing. But don't count on it.

  164. Re:As a Premium Customer Who Sees The Advance Noti by Anonymous Coward · · Score: 0

    There are ZERO details on what the patch is going to fix, personally, I consider the advance notice almost useless except to tell you you need to have resources ready to roll out critical patches.

    Yeah, but they get more chances of marketing directly to you ("oh and BTW, here's information you might be interested in...").

    Wheee!

  165. .. as the weakest part.. by Anonymous Coward · · Score: 0

    The chain is as strong as the weakest peart.
    Regardless of premium parts or regular parts.

    But there is nothing surprizing here. We are talking about Microsoft, they have to meet the expectations of The Street at each quarter.

    They have to be innovative - at least in generating revenues.

  166. Here's the warning by cow_licker · · Score: 1

    *Modified slightly to get past lameness filter*

    Microsoft Security Bulletin MS04-027
    Vulnerability in WordPerfect Converter Could Allow Code Execution (884933)

    Bulletin URL:
    http://www.microsoft.com/technet/security/bu lletin /MS04-027.mspx

    Version Number: 1.0
    Issued Date: Tuesday, September 14, 2004
    Impact of Vulnerability: Remote Code Execution
    Maximum Severity Rating: Important
    Patch(es) Replaced: This update replaces the security update that was provided as part of Microsoft Security Bulletin MS03-036.
    Caveats: None

    Tested Software:
    Affected Software:

    * Microsoft Office 2000 Software Service Pack 3 Microsoft Office 2000 Service Pack 3 Software:
    - Word 2000
    - FrontPage 2000
    - Publisher 2000

    * Microsoft Office XP Software Service Pack 3 Microsoft Office XP Service Pack 3 Software:
    - Word 2002
    - FrontPage 2002
    - Publisher 2002

    * Microsoft Office 2003 Microsoft Office 2003 Software:
    - Word 2003
    - FrontPage 2003
    - Publisher 2003 Microsoft Works Suites:
    - Microsoft Works Suite 2001 - Download the update (same as Microsoft Office 2000 link)
    - Microsoft Works Suite 2002 - Download the update (same as the Microsoft Office XP link)
    - Microsoft Works Suite 2003 - Download the update (same as the Microsoft Office XP link)
    - Microsoft Works Suite 2004 - Download the update (same as the Microsoft Office XP link)

    Software Not Affected:

    * Microsoft Office 2003 Service Pack 1

    Affected Components:

    * Microsoft WordPerfect 5. x Converter

    Technical Description:

    * WordPerfect 5.x Converter Vulnerability - CAN-2004-0573: A remote code execution vulnerability exists in the Microsoft WordPerfect 5. x Converter. If a user is logged on with administrative privileges, an attacker who successfully exploited this vulnerability could take complete control of the affected system. However, user interaction is required to exploit this vulnerability.

    --
    $_='while(read+STDIN,$_,2048){$a=29;$b=73;$c=142;$ t=255;@t=map{$_%16or$t^=$c^=($m=(11,10,116,100,
  167. Reason #920817 by Shant3030 · · Score: 1

    Not to use Microsoft products.

    --
    100% Insightful
  168. *sigh* by Progman3K · · Score: 1

    You're missing the point:

    I wrote that sharing critical information with EVERYONE during an emergency is the right thing to do.

    --
    I don't know the meaning of the word 'don't' - J
    1. Re:*sigh* by TrollBridge · · Score: 1

      Well what is considered "critical" and "emergency" is pretty relative, especially when you put it in context with 9/11. In such a light, the urgency of an OS security patch is somewhat diminished.

      --
      There's a Mercedes gap too. I want one and can't afford one, but it's not government's job to do anything about it.
  169. Typically baseless /. FUD by reverendslappy · · Score: 3, Informative

    The poster clearly doesn't know what s/he's talking about, and is obviously just looking for something to cry about. Same old /. FUD.

    The notifications sent to Premium customers are just that: notifications. We don't get the patches any earlier; the advance notice we receive simply gives us a general overview of the vulnerabilities and what they affect so as to help us plan the patch rollout.

    And there's something wrong with that? Please... It's the responsible thing for Microsoft to do. And the poster thinks that leaves others "at a greater risk" than Premium customers? Please, explain to me how that could possibly be, given the fact that the patches are released to all customers (Premium and not) at the same time. Totally ridiculous FUD. You get the patches at the same time we do (unless you count betas, which... come on). We get advance notice because we have to plan for rolling out patches to tens of thousands of workstations and servers. We need to know in advance. Those of you who only have to worry about your PC (or maybe even 5 or 10 additional) don't. Simple as that.

    Most of the anti-MS FUD on /. is at least informed and grounded in reality. This is totally reactionary, underinformed cry-babyism.

  170. Sign up and for an only $700 by Anonymous Coward · · Score: 0

    We don't insert bugs into YOUR code. Be Secure, Be Reliable, Be Microsoft. [que darth vader theme]

  171. "Where do YOU want (us) to go today (bill)? by davidsyes · · Score: 1

    To HELL and back?

    OK, uncle. Where's the Koolaid?"

    There are some governments, companies, and individuals that still drink that stuff?

    --
    Previously: "Linux... Toward the Sunrise..." Now: "Linux... Toward the-- No, now, part of Every Sunrise"
  172. What do I care? by Anonymous Coward · · Score: 0

    My entire business is Microsoft free....except for this one machine I'm using that will soon be reloaded with Linux. *shrug* No skin off my ass any way you look at it.

  173. You mean... by PhaxMohdem · · Score: 1

    You mean I'm not a premium microsoft customer? *sniff .......Welcome to RedHat!..... Install?..... 'Y'

    --

    The Property of One's : "The Oneitude is directly proportional to the Colditude of the one." - S.B.

  174. MS adopts the SCO model by merky1 · · Score: 1

    Pay us today so we may tell you that you might be protected from future vulnerabilities.

    Man I need a business plan like this...

    --
    --WooooHoooo--
  175. CERT is who you should be really pissed at by neoThoth · · Score: 1

    Actually wait it's the entire security industry!
    Many people sell 'sploits these days, get over it.
    Oddly MS is the only one here who *isn't* selling them. Look at the article again and try to get past the first few paragraphs.
    First, " the program was expanded in April 2004 to include all customers who will sign an appropriate non-disclosure agreement". Yes you have to be a customer but it includes mom and pop shops as well.
    Second IF you read the last few paragraphs you'll likely notice this line:
    "At the time, NGSS co-founder Mark Litchfield said it was "annoying" that CERT gave early warning on six vulnerabilities to its paid sponsors before vendor patches were created and made available."
    CERT is someone you wouldn't expect to sell information about vulnerabilities. but wait.. it gets much better
    iDefense has built an entire business model over this. They sell information about vulnerabilities to their client roster. If you've ever seen an advisory from iDefense there is a timeline at the bottom. The disclosure always starts with the vendor, then it's client list, then the public.

    Here is an example from an IBM fault injection advisory
    VIII. DISCLOSURE TIMELINE

    04/21/2004 Exploit acquired by iDEFENSE
    05/05/2004 iDEFENSE clients notified
    05/05/2004 Initial vendor notification
    05/07/2004 Initial vendor response
    06/23/2004 Public disclosure

    Let's see now, clients notified 5/5 and public notified 6/23!

  176. No, it's more like by Duhavid · · Score: 1

    Ford issuing an advanced notice to it's fleet customers so they can prep for the downtime.

    Everyone gets the recall work done at the same time, but the fleet customers need a heads up so they can schedule things to minimize the impact to themselves ( and their customers ).

    Now, dont get me wrong, I dislike much of MS's business practices as much or more than most. I dont see this as a legitimate item to throw stones at them about.

    --
    emt 377 emt 4
  177. Thank you by msobkow · · Score: 1

    I am truly amazed at how the industry has woken up to the potential a simple shift of priorities gives us all. It's refreshing to know that if you scream loud enough, even Microsoft can "get it."

    --
    I do not fail; I succeed at finding out what does not work.
  178. You obviously don't by Safety+Cap · · Score: 1
    Or you have never touched the Market Data feeds.

    At least until 2001, NYSE could bost of having one and only one Windows-based PC on the floor, and it was used to monitor another system. If it BSODed, then no big whoop. Everything else was custom coded Unix derivative.

    So, how many Windows boxes run in the NASDAQ (NWII) cluster? How many Windows boxes serve Bloomberg? What about Reuters terminal service?

    --
    Yeah, right.
  179. That's alright... by NerveGas · · Score: 1


    Just read Bugtraq and NT Bugtraq, and you'll know even before Microsoft!

    steve

    --
    Oh, you're not stuck, you're just unable to let go of the onion rings.
  180. How to get "earlier warning" by ponds · · Score: 1

    Much to microsoft's dismay, a work around has been found allowing non-premium customers to get an earlier warning than Microsoft gives to its premium customers, and often an earlier warning than even Microsoft themself has.

    Information on this work around is here: http://lists.netsys.com/mailman/listinfo/full-disc losure

  181. ~almost the same as linux by Rengi_Neer · · Score: 0

    This is about the same "early warning" methodology used by linux via mailing lists. Possible security issues are discussed quite quickly and 'decided upon' on these boards. No big thing. As far as the PAY as U go M$$$$$$$$$ thingy, well, we all know they are not there to "serve"..... They are there to empty pocketbooks.

  182. Re:Nerds Socialsts by Njall · · Score: 1

    Uh, why should I worry about whether or not one of the "preferentially treated subjects" leaks the information? That is as likely to be helpful to me as not. As for the "couple of bucks" buying the vulnerability information, I cannot help but think that reinforces my original point. You get what you pay for.

  183. Color scheme with contrast by Anonymous Coward · · Score: 0
  184. You don't want early patches!!! by sunbane · · Score: 1

    You don't want early patches anyway... then you'd be paying extra $$$ to beta test the patch for the rest of the masses...

    I guess at least there would be less undoing of botched patches for the rest of the masses! :)

  185. This IS a valid reason by Anonymous Coward · · Score: 0

    This is just like the Justice Department:

    "We've raised the alert level in recognition of a general threat"

    i.e. There is a threat. We're working on it.

    Big deal - who cares? Just because there's a general threat, what, am I going to go and hide in my basement?

    Similarly, so what if there is early warning - no specifics, no technical data - who gives a shit?

    This warning is BS. Sorry. Is valid reason to hate MS. (As if we really need a reason? :-)

  186. Whining by Anonymous Coward · · Score: 0

    Generally you find that organisations who are Premier customers either have massive install base of Microsoft products, or have system they see as mission critical running on Microsoft, and require Premier support that they are willing to pay for.

    These environments generally require extra testing and rollout strategies, so I don't see how customers who pay Microsoft for premier support, or Microsoft themselves, are performing some evildoing by receiving information that there is a patch coming out in the coming out in the next two weeks, so get your testing cycles, deployment strategies ready.

    BTW these emails from Microsoft are under a NDA.

  187. Nothing new here... by RedVortex · · Score: 1

    Cisco does exactly the same thing...

    When the IPv4 bug came out (the bug that struck about everything that was Cisco branded), we were warned and patched by them for all of our routers and switches about one week in advance.

    That's the kind of things that are necessary when you're a big ISP but that are totally useless when things like 0-day vulnerability warnings are sent out by lists like Full Disclosure that don't respect much of anything

    RedVortex

  188. The Microsoft Way by kjots · · Score: 1

    (1) Build an insecure and unstable operating system and get everyone to use it.

    (2) Make security patches and bug fixes available to a set of 'premium' customers before you make them available to regular customers.

    (3) Profit!

    1. Re:The Microsoft Way by Rengi_Neer · · Score: 0

      Quite simple, isn't it!

  189. Re:Nerds Socialsts by Thomas+Shaddack · · Score: 2, Insightful
    Uh, why should I worry about whether or not one of the preferentially treated subjects" leaks the information? That is as likely to be helpful to me as not.

    That depends on what side you are. If you are the one who pays, or the one to whom the info leaked to, regardless of the color of your hat, you have an advantage against the ones who aren't.

    Which puts to disadvantage all the ones who aren't members of (or friendly with) big corporations or e-crime rings. For a small admin of a small network it means just that the adversaries have more time to write worms and that the time between a vulnerability getting known and a vulnerability getting exploited shrunk again, at least for the ones who didn't play the advance-info racket (who will pay for it once more, indirectly, in the form of bandwidth wasted by worms from even more machines patched too lately).

    Luckily, as some other posts suggest, the advance information is in this case next to worthless anyway.

  190. Unlike Mozilla.... by rcharbon · · Score: 1

    Unlike Mozilla, which has released three sets of security patches since Mozilla 1.7 was released without any ability to directly contact users to notify them. _We_ know about the updates, but the proverbial Aunt Tille has no clue that she's at risk. If Tillie were running WinXP, she would get the updates without having to think about it. ...Assuming she was properly configured. But since I would have set her up in the first place, she would be. After all, that's the same way she would have gotten Mozilla.

    -Message posted using Mozilla 1.7.3

  191. Premium != Value by ewe2 · · Score: 1

    Geez, I've seen a lot of tripe written in response to this article and not much substance.

    If the value of Premium is only that you hear about a MS bug before getting a patch like everyone else, it's poor value. But coming from a company that believes that noone should warn customers of a bug in case the baddies hear about it, it's plain hilarious. You're paying for an earlier admission of a problem. Exactly what advantage do you think you're supposed to get? And does MS seriously think the information isn't going to get out this way?

    Premium customers should be furiously demanding earlier patches for their money, or they'll spill the beans.

    --
    insecurity asks the wrong question irritation gives the wrong answer
  192. Microsoft vs. RICO? by Money+for+Nothin' · · Score: 1

    Sounds like the Mob: "pay us some 'protection' money, or else you might have an 'accident'!"

    Somebody throw the RICO statute at them.

  193. Microsoft can probably be sued for this by Anonymous Coward · · Score: 0

    Proveable negligence for a whole class of small businesses and people who are just as equal in rights in the eyes of the courts.

  194. Did you pick that example deliberately? by leonbrooks · · Score: 1

    Ford Australia once had a bug in a run of their cars (Falcon EA, I think? Can never remember those model numbers) in which pressing hard on the brake pedal broke the mount loose form the firewall due to incorrect welding. Result: no brakes, just when you need them most.

    --
    Got time? Spend some of it coding or testing
  195. of course i don't. by RMH101 · · Score: 1

    where i does it mention a single machine and no checks or balances? you wouldn't *believe* how many checks and balances there are. this is an FDA-compliant system: we use a custom network that's taken about 5 man-years of testing and implementation to implement. and yes, i run windows on it. before you linux zealots jump down my throat rest assured that i know more about data integrity, FDA compliance, systems testing and ER/ES compliance than you do and these are not connected to the net in any way, shape or form, and i have answers for any other criticisms anyone may with to make, along with approximately 40 feet of shelf space with the paper documentation to back this up.
    i'm sure in ten minutes someone will be along to flame me for this, but big pharma + millions in design, build and testing + windows CAN equal a very very good and secure system, like it or not.
    keep yourself nice.