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German Foreign Office Going Back To Windows

vbraga writes "The German government has confirmed that the German Foreign Office is to switch back to Windows desktop systems. The Foreign Office started migrating its servers to Linux in 2001 and since 2005 has also used open source software such as Firefox, Thunderbird and OpenOffice on its desktop systems. The government's response to the SPD's question states that, although open source has demonstrated its worth, particularly on servers, the cost of adapting and extending it, for example in writing printer and scanner drivers, and of training, have proved greater than anticipated. The extent to which the potential savings trumpeted in 2007 have proved realizable has, according to the government, been limited – though it declines to give any actual figures. Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

901 comments

  1. The profit motive is a great motivator by SocietyoftheFist · · Score: 0, Offtopic

    The big reason this is being typed on an Apple instead of a Linux box is that Apple provided me with what I wanted. I only boot Linux in a virtual machine these days. Of course I work with several servers at work that run Linux and do their job admirably, but desktop Linux was never going to happen.

    1. Re:The profit motive is a great motivator by Chaonici · · Score: 1, Insightful

      That's funny, I'm typing this on a Linux system because it gives me what I want. See, I can use anecdotes as evidence too!

    2. Re:The profit motive is a great motivator by juasko · · Score: 1

      Yes, these companies migrating from Windows to Linux are making a misstake, they should choose MacOSX instead.

      Reason is simple, third party support is comparable with Windows and what is not available to the mac is usually not worthy to have most often low quality stuff.

      Second there is little training needed. You have most of the same software around, and they work in quite similar way. Though the system is way different. Studies have shown that in the long run, OSX becomes cheapest to maintain. The initial cost is however quite much higher as Apple doesn't sell their hardware with much reduced price at all even if you order large quantities.

      But been following a few reports of different migration models, within 5 years the mac investment has paid of. The advantage Mac has over Linux is support, maintenance and training costs. Linux has advantage when it comes to investment costs.

      But all of them are cheaper than MS licenses.

    3. Re:The profit motive is a great motivator by node+3 · · Score: 2, Insightful

      Evidence of what? I don't see any non-personal claims in SocietyoftheFist's post other than "desktop Linux was never going to happen" (which so far is quite correct).

    4. Re:The profit motive is a great motivator by Anonymous Coward · · Score: 2, Insightful

      Nonsense. Modern desktop Linux like say Ubuntu do just about everything an average Joe is gonna want from a Windows or Mac machine. The real issue is people become overly fond of their apps/interfaces/polish/brand names/conveniences of their familiar (windows/Mac) machines, and refuse to subject themselves even to the tiny mental effort needed to try out a new system/way of doing things.

      And as the poster below comments how people in some other ("developing") parts of the world people are not so stubborn in refusing to adapt, the reason being that they probably don't get so attached to their known systems.

    5. Re:The profit motive is a great motivator by DataDiddler · · Score: 1

      Linux does have Red Hat though. If you want it, you can get much, much more support than you'd ever want. I think Ubuntu is starting to get into support as well which, based on its wide install base, should have pretty decent driver support. Or you could check a printer is supported before ordering a couple dozen of them...

      Provided you have semi-literate employees who can figure how to work GNOME/KDE (which, to me at least, seem only slightly more complex than MacOS), the only real problem a company might have would be getting competent sys admins, for which they'll have to pay a bit more than Windows admins. However, I'm guessing, this being a government operation, costs and efficiency aren't their number one concern.

      --
      Working...
    6. Re:The profit motive is a great motivator by justforgetme · · Score: 1

      I don't want to come around all bitter and miserable but I think this is proof that some people just can't handle abundance... :-P

      --
      -- no sig today
    7. Re:The profit motive is a great motivator by BestNicksRTaken · · Score: 1

      I have Windows7/XP boxes that now only ever boot to Linux and a MacOSX box that has been replaced (and outperformed) by a cheaper Linux box

      I only ever use Linux on my desktops, laptops, phones, routers, servers etc; anything else is like going back to 1992.

      For Windows/Mac to ever be usable on the desktop, they at least need package management and less vendor-lock-in.

      --
      #include <sig.h>
    8. Re:The profit motive is a great motivator by rgbatduke · · Score: 5, Funny

      We can do an instant poll of /. readers right here inline! Then it wouldn't be anecdotal. Errrr, well, maybe it would but it would be less anecdotal. Except for the self-selection and lack of double blind and randomly selected poll targets and...

      Personally, I'm typing this on a linux system and have been using linux desktops more or less exclusively for oh, fifteen years, sixteen years, who can remember. Since the days that Slowaris replaced SunOS. I do run XP Pro safely in a nice little VM on the rare occasions I need a specific piece of Win-only software, where it can do no harm. Obviously Linux cannot possibly provide a functional desktop, and the fact that my Luddite wife is typing away on the other side of the room is some sort of atavistic exception or the result of spacetime distortion from another dimension.

      One does wonder just what the German Foreign Office was doing that required them to "write printer and scanner drivers" or train people. I envision a training session just like this:

      Hello, today I'll be your personal trainer, and we'll see if we can wean you away from Windows. Let's see -- login, check. Type your userid into this itty bitty box, then your password. That's p-a-s-s-w-o-r-d. Now, to write a word-processed document you have to click this icon and select this second icon. No, I know, there's no fourcolor box at the lower left. Yes, I mean the foot. I know, a foot isn't as pretty as the fourcolor square thingie, but click it anyway, there. Now that one, yes. Good job!

      What? You don't know what to do? Look, see the funny little blinky thing? That's called a cursor. Now, press a key. Look! A letter appears on the screen! It is the same letter. If you want to write a document, say a strongly worded note urging Mubarak to step down, you press these keys in sequence to type a letter. I know, I know, you miss your Microsoft Word (tm). It came with Strongly Worded Letter templates and Open Office doesn't, but try to bear with me. Now, let's see if you can s-a-v-e and p-r-i-n-t. Yes, yes, yes, no, not that one, down one, oh, sorry did we forget to change the character set and language settings to German well here, oh look now you can read all of the commands except of course all of the icons are little pictures and you don't really need to. Goodness, it isn't printing!

      Hans? Hans! Could you write a print driver for this printer? She wants to print. What's that? Did we actually plug the printer in to the system and select it from a menu? No, we tried inserting this CD that came with the printer and it wouldn't run, said something about needing Windows. Cups? No thank you, it is too early for a cups of beer, but cups of coffee would be nice. Systems administrators? Why certainly. All of our systems were set up by MCSEs, who (as everybody knows) have the best possible education in systems management and training that money can buy and earn fabulous salaries as a consequence. Hans? Well, he's our only linux trained admin -- we didn't want to have to fire all of our former staff -- and because none of these CDs work, he has to spend all of his time writing drivers for these cheap-ass Taiwanese printers we bought.

      Now let's work on the Internet. We are going to s-u-r-f the w-e-b using a b-r-o-w-s-e-r. I know, I know, there is no little "e" on the menu bar, click on that reddish orange thing. It's supposed to be a "firefox". What? Yes, I know there is no such thing as a firefox. Y'know, it does look a bit more like a pearl dripping orange sherbet or a plucked out eyeball, now that you mention it. Look, try squinting a bit. See it? A firefox. Anyway, try clicking it. I know, you're used to clicking the "e" for "explorer" and this is quite different, but go ahead, give it a shot. There! See? Where are all of the ads? What happened to the viruses you used to get that would send Mubarak offers to

      --
      Even when the experts all agree, they may well be mistaken. --- Bertrand Russell.
    9. Re:The profit motive is a great motivator by Candid88 · · Score: 0

      What on earth is the point of migrating from Windows to Mac? You're simply replacing one closed-source, crash-prone system with another, more expensive, less supported one.

      "Studies have shown that in the long run, OSX becomes cheapest to maintain. "
      I think you mean to say "Studies have shown that in the long run, [company sponsoring research] becomes cheapest to maintain. "

    10. Re:The profit motive is a great motivator by Spad · · Score: 4, Insightful

      To be fair, that applies to most people in most areas of life; people like the things that they're used to, that they know how to use and don't have to spend ages thinking about.

      Or are you saying that if I took your Linux machine away and gave you a Mac instead, you wouldn't find it annoying that not all the apps were the same and that things didn't quite work the way you wanted them to? I know I find it annoying when I switch between OS's and something I'm used to isn't there anymore.

      Linux as a desktop doesn't do everything I want it to, so I still run Windows; as a server, on the other hand, it does everything I want it to for some tasks, so I use it and where it doesn't, I use something else that does.

    11. Re:The profit motive is a great motivator by commodore6502 · · Score: 0

      My main beef with Linux is it just doesn't execute software properly:

      - Doesn't connect to my ISP most of the time
      - If it does manage to connect, it doesn't run the compression software
      - It does run Atari Stella or NES emulator software (half the ROMs refuse to load)
      - Refuses to install Flash
      - Refuses to accept the Cole.2K codec packs
      - Doesn't run Word docs properly

      Linux is a nice experiment but it runs about as poorly as Amiga OS (i.e. hard to find proper software).

      --
      Information wants to be expensive AND wants to be free. So you have Value vs. Cheap distribution fighting each other.
    12. Re:The profit motive is a great motivator by cibus · · Score: 3, Funny

      Fantastic :-) Hans? HAAAANS? I want to print zis document! Write me ein verdamt printerdriver!!

    13. Re:The profit motive is a great motivator by Nursie · · Score: 0

      "Doesn't run Word docs properly"

      If you really meant display but said run because you don't know the difference then you're the sort of user that needs educating about what this computer thing is and how the internets work.

      If you really meant run, as in all the nasties you can embed in a word document, then you're another sort of user that needs educating, preferably with some sort of wooden bat.

    14. Re:The profit motive is a great motivator by snemarch · · Score: 1

      Wow, a perfectly reasonable & pragmatic comment on /.?

      I'm in awe.

      --
      Coffee-driven development.
    15. Re:The profit motive is a great motivator by marsu_k · · Score: 1

      - Doesn't connect to my ISP most of the time

      I don't know about your setup, but at least on my end it's either ethernet or WLAN from the ADSL router - and that is very much OS-agnostic as long as said OS supports DHCP, works fine with Linux (or Windows, or OSX, or what have you).

      - If it does manage to connect, it doesn't run the compression software

      "Compression software"?

      - Refuses to install Flash

      Blame your distribution then, personally it's just a matter of "sudo pacman -S flashplugin", adjust to your distribution as needed. Plus as a pleasant surprise, when I recently got a new laptop, I can get stutter/tearing-free full screen video! (although this has an i5 and a decent NVidia card - it would be surprising if it didn't work - but historically Flash has been a bitch under Linux, blame Adobe)

      - Refuses to accept the Cole.2K codec packs

      Why on earth would you need to install it, as FFmpeg (and by extension, MPlayer, VLC and so on) plays virtually anything under the sun? Seriously, I'd like to see you provide an example that plays with Cole.2K and not with FFmpeg.

      - Doesn't run Word docs properly

      This is true, up to a point - although I've run into situations where OO.org (and derivates) actually open files written by older versions of Word better that recent incarnations of Office.

    16. Re:The profit motive is a great motivator by h4rm0ny · · Score: 1

      Evidence of what? I don't see any non-personal claims in SocietyoftheFist's post other than "desktop Linux was never going to happen" (which so far is quite correct).

      Firstly, the OP made the comment that something was "never going to happen". That's only a valid statement if everything is done and dusted and desktop Linux has died a death. So the GP's response showing that people do use Linux on the desktop is a valid counter to that. I do too. I don't have figures for how many people out there use KDE or Gnome but there has to be quite a lot. Estimating adoption is hard, but conservative estimates say 1% of desktop users are using Linux. That is millions of Linux users on the desktop. As a proportion, it is small. But as a community of people necessary to keep Linux on the desktop alive and healthy, it is huge.

      Secondly, the GP's point was not that his experience was proof for something, which you have set it up as, but merely showing that he has an equal but opposite anecdote showing that the OP's evidence of personal experience isn't statistically useful.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    17. Re:The profit motive is a great motivator by postbigbang · · Score: 1

      Thank you.

      The entire post is a memorial to how to rationalize a bad installation. If the German Foreign office had to make or fund their own printer and scanner drivers, then there's an IT functionary that deluded them, and needs to be sacked.

      Managing expectations is truly important, and it appears that their IT department failed them, and miserably.

      But let's blame Linux, 'k?

      --
      ---- Teach Peace. It's Cheaper Than War.
    18. Re:The profit motive is a great motivator by commodore6502 · · Score: 1

      >>>"Compression software"?

      Smashes text to 5% and images downto 20% to speed-up loading. If you're not familiar with the concept, try Opera Browser and turn on the "turbo" mode - does the same thing as my ISP does but not as fast.

      >>>you're the sort of user that needs educating

      (1) I typed my post before I had breakfast, so it's understandable why I made the "run" typo (and didn't take time to check for errors as I rushed off to work).

      (2) 99% of users are as you described (need educating) and why they won't abandon the Windows system they are used to. And in some cases, won't even move from Win XP to Win 7.

      --
      Information wants to be expensive AND wants to be free. So you have Value vs. Cheap distribution fighting each other.
    19. Re:The profit motive is a great motivator by geminidomino · · Score: 0

      then you're another sort of user that needs educating, preferably with some sort of wooden bat.

      When did we stop calling them LARTs?

    20. Re:The profit motive is a great motivator by polyp2000 · · Score: 1

      And also none of those issues are actually anything to do with Linux per se except possibly the ISP issue - But that must be one heck of a strange use case networking is generally one of Linux strong points .

      To claim that "Linux is a nice experiment but it runs about as poorly as Amiga OS (i.e. hard to find proper software)." is basically a load of crap

      The way an operating system "runs" has nothing to to with being able to find proper software -- define "proper software" . Linux has a vast library of software - and with the use of Wine or VM software (such as VirtualBox) you can run any windows software that doesnt exist or are unable to find a replacement for.

      Also - If you are comparing a recent Linux operating system to Amiga OS - and to suggest that Amiga OS runs poorly - Sure , its an old OS , but at the time it was vastly superior to what Apple or Microsoft had going at the time. I recently started refurbishing my old amiga 1200 with a few tweaks it boots as fast as , if not faster than my SSD based - core 2 duo laptop. I would not describe that as running poorly.

      Your comments lead me to suspect that you might have tried an ancient version of Linux like 10yrs ago - had a bad experience , and since have not looked at it again.

      For the record i use linux for all my needs at home and at work - as a desktop operating system and "It Just Works (TM)" - but then i use an up to date version of Ubuntu and did my research before buying the hardware (as a rule of thumb i stick with intel chipsets and avoid ATI graphics cards)

      N.

      --
      Electronic Music Made Using Linux http://soundcloud.com/polyp
    21. Re:The profit motive is a great motivator by e70838 · · Score: 1

      One more anecdote evidence:
      The main family computer has switched to Ubuntu 1 year ago because my printer and my scanner were not supported by Vista 64 (no driver). 90% of the computer use is average Joe (chrome, oo, mail, ...), my wife is the main user and do not know much about command line (cd ls). Flash and video work like a charm aven for full screen catchup TV. I spend less time fiddling with the systems to get things working than I did before with windows. The updates are automatic and do not break anything. The system does not degrade with time.

      I miss a bit the polish of word or windows explorer, but honnestly, this does not compare to the time I have spared not using windows. So many things becomes trivial in Linux and takes more time in windows, for example:
      wget -O - http://www.rtl.fr/podcast/les-grosses-tetes.xml | perl -nle 's/(http\S+.mp3)/`wget $1` unless -e $1/eg' It tooks me 5 minutes to write and my wife can use it.

      When my wife has a problem, I can easily connect with ssh and see the problem. When I have to give someone a file too big for its mailbox, I can put it on my apache server.

      I can understand that migrating to Linux has some costs for training and integration, but this is a one time cost. Once an office has migrated, it is obviously stupid to switch back: the usage costs of Linux are a lot lower than windows and you can change your hardware less frequently.

    22. Re:The profit motive is a great motivator by BVis · · Score: 1

      99% of users are as you described (need educating) and why they won't abandon the Windows system they are used to. And in some cases, won't even move from Win XP to Win 7.

      And 99% of everyone are complete shitheads, what's your point? The fact that we're catering to the stupid instead of educating them will be the downfall of our civilization. If they're that stupid, fire them and hire someone who's willing to be trained. A motivated person can learn how to write a document, send an email, and view a web page in an hour on a Linux system.

      --
      Never underestimate the power of stupid people in large groups.
    23. Re:The profit motive is a great motivator by juasko · · Score: 1

      Nope, the studies I look at are from companies who actually did migrate, and did studies in advance. There are plenty of independent studies to take part of.

      All platforms have their con and pros. Being biased is of no use.

    24. Re:The profit motive is a great motivator by Anonymous Coward · · Score: 0

      I do run XP Pro safely in a nice little VM on the rare occasions I need a specific piece of Win-only software, where it can do no harm.

      And that right there is one of the biggest problems with Linux on the desktop.

      I use Linux on all my servers because I prefer it. But I use Windows on all my desktops because it just does the job. And when I say it "does the job", I mean it does 100% of the job. Not, 99%, and then for the remaining 1% I use Linux in a VM. It does everything.

      As long as there is still the need to have XP in a VM for those "rare occasions", I just don't see the value of using Linux on the desktop at all. I want to use one desktop OS, not one for most situations and a different one for some situations, even if those are rare.

    25. Re:The profit motive is a great motivator by juasko · · Score: 1

      Well you and I can figure it out, but far from everyone. People have trouble going from windows version to an other windows version. So changing systems is far from just like that in a company.

      And companies needs workers that do their job also, not just tweaking with their computers. They still need that old dude who knows his engineering, but cant handle a computer, and all the other "ill-literate" employees.

      Therefor, Windows to Linux migration is more problematic, as everything changes. Than Win to OSX, that keeps some familiarity.

    26. Re:The profit motive is a great motivator by Candid88 · · Score: 1

      What? You're calling me biased?

      LOL, this coming from someone who wrote "what is not available to the mac is usually not worthy to have most often low quality stuff".

    27. Re:The profit motive is a great motivator by juasko · · Score: 1

      And that is true, not long ago I bought a veb cam, well as usual there was no Mac support for it, I tought well usually they work anyway. As printers and many other peripherals work on multiple platforms.

      Well this one didn't, I was cheap I know, then I tought well I just hook it up to my Windows PC. Installed the drivers etc all according to manual.

      Did it work, well hardly it was pure crap from the beginning. Since then, I never buy products that hasn't outspoken support for multiple platforms. And I get quality products then. It's a simple quality check to do on products. If they support all platforms, they actually put some time on it to make it work. If not there is a great risk it's all crap. But then, that is not entirely true, but holds water quite well when it comes to "unknown" products.

    28. Re:The profit motive is a great motivator by Gandalf_the_Beardy · · Score: 2

      You see this is where I come from... Windows does do what I want 100% of the time. It has a nice desktop, it is after XP SP3 stable, secure (enough if you use common sense) and has all the software I need. Linux does it about 98% of the time. But I run things in Wine and use Linux - the reason being that I've gotten burnt by vendors ceasing to trade. Ceasing to offer support. In particular, one vendor who is now defunct stopped providing updates for their software. That's when we found that there was a timebomb in the application and it became unusable, meaning all out historical data and build methods was just that. History. With Liunx at the very least if it is easter egged or timebombed, I'll have the source, and if I don't have the ability or time, I can pay someone to have it to fix my stuff. I'll have open format data structures so I can slap a bit of glue code together to port it to the new pacakge I use. That sort of freedom is worth real money and is something that a lot of Windows only people simply don't seem to appreciate. Most do "get" it but many don't - until it burns them. This is why open source solutions are always going to be around as an alternative. It's not about price, but the other sort of freedom.

    29. Re:The profit motive is a great motivator by LingNoi · · Score: 1

      You realise that Apple uses the exact same software (CUPS) to print that Linux does, right? In fact it's Apple's software. So if you've ever had a problem printing on Linux then you'd also have that problem on Apple, and it'd also be their fault.

    30. Re:The profit motive is a great motivator by Vancorps · · Score: 1

      Hate to say it but macros in Word and Excel are incredibly useful, just never accept them from the outside ;)

    31. Re:The profit motive is a great motivator by ctishman · · Score: 1

      Well, calling them shitheads is an awesome way to motivate them, isn't it?

      Once again the Asshole OS Advocate rears his head. Sure, your OS of choice may be superior, but calling names and implying that they're so stupid they should be terminated shows simple disrespect for the user's time and expertise.

      These people aren't stupid, they just have other things to do. Things like the jobs they were hired to perform, at which they are generally very good. Every hour of training time, every call to tech support over something that doesn't run exactly as it should straight out of the gate, every time the foreign office's entire agenda has to be put on hold for a week because there's no good driver for the passport press is lost productivity and an increasing backlog that can even bog down the rest of the government.

      It may take them an hour to learn web browsing, document writing and emailing, but that's because these are instances where an inspired team helped Linux to rise to the occasion and meet the user halfway. Without teams willing to step off of their pedestal like that for the purpose of getting things done, you'd still have Linux advocates using PINE and moaning about how the user just has to be educated on proper CLI mail programs.

      These opportunities don't come along very often, and this one seems to have been blown pretty badly. Whose fault is it? It's ours. Every UI that doesn't pick up and scurry to fulfill the user's needs. Every missing driver for an obscure printer that halts a workflow vital to the national interest. Every time some nerd on the internet sneers at the people who had the audacity to give his product a try.

      It's our fault, because taking responsibility for the fun parts of changing the world also means taking responsibility for the failures.

    32. Re:The profit motive is a great motivator by Vancorps · · Score: 1

      Which study has shown OS X to be cheapest to maintain? In my shop both the hardware and software stack make it the most expensive platform by far.

      Expenses rack up fast due to downtime caused by faulty hardware, since I can't virtualize OS X I have no way to limit that downtime besides having a hot spare machine ready. In the Windows and Linux world I have virtual desktops making downtime due to hardware failure a thing of the past.

      I haven't yet seen automatic patch management on OS X like I have in the Windows and Linux worlds. I SCCM to push patches for Windows and I have a private repository for my Ubuntu, CentOS, and Debian systems.

      Windows licenses aren't that expensive, there are a lot of pieces to the puzzle and the fact that it is a complete stack with collaboration software and users already familiar with interfaces and features means that it is not very expensive to maintain compared to other platforms. OS X is not built for business users, people keep trying to use it as such but they are only increasing the cost of administration. There are some cool tools for it in the video and photography workflow arenas but everywhere else I've encountered is better served on another platform.

    33. Re:The profit motive is a great motivator by Vancorps · · Score: 1

      Given the complete debacle that was the Adobe Creative suite all the way until CS 4 on OS X I think you have a varying definition of quality tools.

      Why do my Mac users insist on always having the latest software while my Windows and Linux users are happy with their long term release products?

    34. Re:The profit motive is a great motivator by Anonymous Coward · · Score: 0

      If I were to migrate from office 03 and XP to a new system, linux + openoffice would be the less painful option IMHO.

    35. Re:The profit motive is a great motivator by Anne+Thwacks · · Score: 1
      My sister-in-law, who is barely even literate, learned to do all that on a Linux system without any effort at all. Not only that, on a dual boot machine, complains if its running Windows cos its "so inconvenient" and the scanner doesn't work. She just asked a series questions like "how do I go on the internet?" and someone showed her. She would have to do the same on any other computer anyway. She continues to ask "where did I save my CV?" quite often.

      I am truely grateful that she only has the permissions she needs to save in her own area, and the system takes permissions seriously.

      --
      Sent from my ASR33 using ASCII
    36. Re:The profit motive is a great motivator by marcello_dl · · Score: 1

      > Apple uses the exact same software (CUPS) to print that Linux does, right? In fact it's Apple's software

      Almost: CUPS was only recently "bought" by Apple (being GPL they cannot really buy it).

      --
      ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    37. Re:The profit motive is a great motivator by Anne+Thwacks · · Score: 1
      Once an office has migrated, it is obviously stupid to switch back:

      You would say that, but that is because no one is going to give you bribes.

      A significant cash advance might easily persuade you to migrate someone else back to Windows.

      --
      Sent from my ASR33 using ASCII
    38. Re:The profit motive is a great motivator by Anne+Thwacks · · Score: 1
      Provided you have semi-literate employees

      You have clearly never worked in a government department.

      --
      Sent from my ASR33 using ASCII
    39. Re:The profit motive is a great motivator by node+3 · · Score: 1

      Firstly, the OP made the comment that something was "never going to happen". That's only a valid statement if everything is done and dusted and desktop Linux has died a death.

      That's just wordplay. As it stands now, Linux on the desktop is never going to happen, is a valid statement. Things can change, but the only sliver of "well, it *might* happen" requires significant changes that are not historically justified.

      As a proportion, it is small. But as a community of people necessary to keep Linux on the desktop alive and healthy, it is huge.

      This is the crux of the discussion. 1% may be "huge" if you gathered all these people together in one room, but in the wide world they are wholly insignificant. That's why Linux doesn't have much in the way of commercial software or direct hardware support, which is what is meant by "Linux on the desktop".

      It's vibrant as a niche platform, but it's not a major player in terms of driving innovation or any aspect whatsoever of the consumer/desktop market, which pretty well backs up SocietyoftheFist's post.

    40. Re:The profit motive is a great motivator by SocietyoftheFist · · Score: 1

      I'm arguing that the German Foreign office is served better by somebody that wants to make a profit off of making a product available to them instead of a product being available for ideological reasons. I used Linux for a long time but in the end, after over a decade, and with the introduction of OS X and well designed hardware built around it, I said no more!

    41. Re:The profit motive is a great motivator by SocietyoftheFist · · Score: 1

      You're quoting the same lines I've heard since 96. You want to know how stubborn I used to be? I tried to get my family to use OS/2 instead of Windows, but gave up when it was obvious that they weren't going to catch on to something that wasn't like the computers everywhere else. I like your style of arguing that places the burden on those that you think won't put the "tiny mental" effort in to trying things you like. Linux has failed in the desktop market. You are way late to the game if you think things are getting better. The only thing Linux did was take over the UNIX workstation and light to medium duty server market.

    42. Re:The profit motive is a great motivator by h4rm0ny · · Score: 2

      That's just wordplay. As it stands now, Linux on the desktop is never going to happen, is a valid statement. Things can change, but the only sliver of "well, it *might* happen" requires significant changes that are not historically justified.

      It's not "wordplay". You can't say something was "never going to happen" whilst the thing is still going on. Every year, the number of Linux desktops has grown. You can argue the liklihood of where it's going to go from here, but it can hardly be said with confidence that Linux desktops are "never going to happen".

      This is the crux of the discussion. 1% may be "huge" if you gathered all these people together in one room, but in the wide world they are wholly insignificant.

      And the point I was very clear on is that you may say 1% is a small percentage but in real terms that presents a very large number of people, more than adequate to support not merely one desktop environment but, as we have seen, several! And it is the real terms that matter. If there is a sufficient community around Linux that it can continue to develop, improve and draw in new members to that community, then there remains a possibility for Linux to gain larger shares of the overall desktop usage.

      That's why Linux doesn't have much in the way of commercial software or direct hardware support, which is what is meant by "Linux on the desktop".

      Hardware gets better year after year. If you want to put together a Linux machine, I can't think of any area of functionality you can't source modern, supported hardware for it. I invite you to name an area if you can. In regards to software, it depends what you're after. Desktop Publishing and art / photo editing are the weakest areas. Other than that, the only big omissions are bespoke software written for a company's specific purposes. That's obviously a problem for entrenched systems, but not a problem for new systems, meaning you can adopt Linux moving forward. And more significantly, with applications increasingly being web-based, it's becoming less of a problem year on year.

      The OP made the case that Linux on the desktop was "never going to happen" and I don't see anything you've said as showing that it wont happen.

      It's vibrant as a niche platform, but it's not a major player in terms of driving innovation or any aspect whatsoever of the consumer/desktop market, which pretty well backs up SocietyoftheFist's post.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    43. Re:The profit motive is a great motivator by khellendros1984 · · Score: 1

      *shrug* "Linux on the desktop" has been a reality for me for the last 9 years. I think that the whole debate about whether it will become completely mainstream is a little pointless. As long as the community is large enough that hardware support expands along with new development with the consumer market, I think we're set. If you want desktop Linux, it's available and highly functional. That's what matters to me.

      --
      It is pitch black. You are likely to be eaten by a grue.
    44. Re:The profit motive is a great motivator by Alex+Belits · · Score: 1

      Well, calling them shitheads is an awesome way to motivate them, isn't it?

      It's not to motivate them, it's to discredit them, so they will not be able to convince other people. It's easier to call shithead a shithead early than to deal with hundreds of people parroting his shit later.

      --
      Contrary to the popular belief, there indeed is no God.
    45. Re:The profit motive is a great motivator by Alex+Belits · · Score: 1

      Another poster who posts absolutely nothing but Microsoft marketing.

      --
      Contrary to the popular belief, there indeed is no God.
    46. Re:The profit motive is a great motivator by Alex+Belits · · Score: 1

      If anyone did not notice, for many years CUPS remains being the only print server/spooler/driver supported on OSX. If printer does not work with CUPS, it will never work on a Mac.

      While it's possible for a printer vendor to create a OSX-only last-step backend, no one so far was stupid enough to do so.

      --
      Contrary to the popular belief, there indeed is no God.
    47. Re:The profit motive is a great motivator by commodore6502 · · Score: 1

      I hope you and BVis have a heart attack at age 40 and die. Then maybe you'll be replaced with a customer service ITT rep that's not a dick.

      --
      Information wants to be expensive AND wants to be free. So you have Value vs. Cheap distribution fighting each other.
    48. Re:The profit motive is a great motivator by juasko · · Score: 1

      Well Adobe hasn't been a company that has delivered quality for many years. E.g. last good Illustrator was version 7, or maybe 8(which I never used).

      Some of the crap they made wasn't sorted until CS3. That is v.9, 10, 11, and 12 that was a pain. FYI I've used the Adobe applications on Windows after that time. So the quality issue is not only on the Apple platform. It's the same issue as we have with Adobe Flash.

      Adobe is LAZY.

    49. Re:The profit motive is a great motivator by Alex+Belits · · Score: 1

      I am 41.

      --
      Contrary to the popular belief, there indeed is no God.
    50. Re:The profit motive is a great motivator by lsatenstein · · Score: 1

      When the only tool you have is a hammer, everything looks like a nail. So, all your solutions imply Linux!! Wow. The government did the study. They got results that are quantified. The Windows 7 environment is a good alternative to Linux. Gnome is not the best ergonomic interface, but it is very usable. I think you must realize that Linux can't win all battles. But it will come in it's time

      --
      Leslie Satenstein Montreal Quebec Canada
  2. those silly germans by Anonymous Coward · · Score: 0

    hurry up and be october already, dammit :|

  3. Sad by Mostly+a+lurker · · Score: 4, Interesting

    I find it curious that Linux on the desktop should be so well accepted in some markets (especially Latin America) and resisted so vigorously in others. Anyway, this is sad news, whatever the reasons.

    1. Re:Sad by juasko · · Score: 0

      Germans are well, germans, there is a reason why their industries are known for high quality. And it's a culture thing. Germans seems not the change easily. They seem to keep to ways of old, that have been proved to work.

      It's not an easy thing to be a tourist in germany or any of the german speaking countries. Credit cards are shunned. Only people with no credibility uses them there ( according to their own mind ). Coins and paper receipt money is what counts.

      It's not easy either for a German to be a tourist, as they don't own Credit cards. The Euro has though made it bit simpler for them within EU.

      I guess it's same culture that makes it hard for them to adapt to a new operating system, it's not the same as it used to be, so their blank. But for sure they are good at producing.

    2. Re:Sad by TheDarkMaster · · Score: 4, Insightful

      I'm from Latin America. And honestly, most Linux users here use it for not having a choice (no money for a copy of Windows or by imposition of the work).

      And I must make it clear: The problem is the Linux desktop , not the Linux server. The server works perfectly, but the desktop depends on much more than a good kernel to be useful for the average user.

      --
      Religion: The greatest weapon of mass destruction of all time
    3. Re:Sad by lennier1 · · Score: 4, Interesting

      Apples and oranges.

      Germans don't have as much of a need for credit cards because they either prefer to pay cash or they use their bank cards (basically authorizes the store to debit the money straight from the respective bank account). Not that different from the US where people are still using checks but simply without the need to waste tons of paper and thanks to international agreements the electronic payments are possible across borders.

      That's why credit cards are looked at in this manner. They're either used to buy something on credit (read: pay with money you don't have) or in most cases an inconvenient necessity to buy from foreign vendors or for the occasional foreign customers.

    4. Re:Sad by Joce640k · · Score: 2, Insightful

      It's all down to how much your time is worth.

      If your time isn't worth much then spending all day fiddling with Linux systems to get things working is OK.

      If you're a big government then paying admins/consultants to fiddle with machines rapidly becomes very expensive.

      In my own experience of getting ordinary people to use computers, Linux computers needed a lot more fiddling then Windows machines. I suspect the German government is finding out the same thing.

      --
      No sig today...
    5. Re:Sad by cHALiTO · · Score: 5, Informative

      Well,, I'm from Argentina, and I disagree. I know TONS of people (even non-geeks) that use ubuntu or some other flavor of linux on the desktop willingly, and the cost of a copy of windows here is absolutely irrelevant, as almost everyone pirates it, unless it came preloaded with a notebook or a brand pc (and even then, many notebooks come with win7 home or starter and it gets replaced with a pirated copy of win7 pro or ultimate).

      Also while I agree there must be a few, I haven't seen any jobs where you're forced to use linux on the desktop, but so far I've worked on 3 companies that either let me install it on my desktop, or already had a corporate approved image with all the corresponding software to use at the workplace (i.e. with lotus notes etc)

      --
      "Luck is my middle name," said Rincewind, indistinctly. "Mind you, my first name is Bad." -- Terry Pratchett
    6. Re:Sad by Anonymous Coward · · Score: 0

      I come from the state of Kerala in India.
      In Kerala the government switched over to FOSS a few years back and Stallman had come over etc. It made a lot of sense since it was way cheaper and a lot of the users who were giong to sit in front of the machines were first time users. It is still in use today (schools, billing centres, post offices etc). I am talking of Desktop usage and its been very widely accepted.

    7. Re:Sad by Anonymous Coward · · Score: 0

      Really,
      And what about freedom and suvereignity in your country?
      Bastard!..

    8. Re:Sad by Yvanhoe · · Score: 1

      The main reason being likely the corruption. The more centralized is the decision making, the more likely it is to happen.

      I find it strange that amid the wikileaks debacle and now that some of the black-hat works ordered by US govt is becoming publicized ( http://arstechnica.com/tech-policy/news/2011/02/black-ops-how-hbgary-wrote-backdoors-and-rootkits-for-the-government.ars/ ) I find it strange that a strategical office like foreign affairs is going back to the vendor-lock-in cradle of MS products.

      --
      The Wise adapts himself to the world. The Fool adapts the world to himself. Therefore, all progress depends on the Fool.
    9. Re:Sad by josech · · Score: 1

      Truly sad and as a matter of fact, Linux is not well accepted in Latinamerica as a whole. Mexico -my country- is highly dependant on the US trends and policies. We not only have to fight against Microsoft anticompetitive practices, but with nearsighted government officials. This news certainly are a huge blow against the open source promotion in government, particlrarly in Mexico.

    10. Re:Sad by kiwimate · · Score: 4, Informative

      Look, I understand the passion that people feel for Linux, FOSS, etc., but why is it sad news? If you step back and look at it from a 65,000 foot level, there are a few notes to take away.

      First, try and understand why they made the switch back. It's probably not licensing fees, right? So it's more likely to be difficulty in switching, missing functionality, etc. What are the lessons to be learned?

      Second, don't be sad. Seriously. I've said this before - it's supposed to be about choice. If someone chooses to use Windows/other Microsoft products/other closed source products, well then isn't that their choice? I know some people will say "but it's wrong, abc product always crashes, MS can't build secure software" and so on. But - a technologist's job is to find the best solution, for whatever value of best applies to the particular customer in their particular context. And sometimes that may be a Microsoft product, or some other closed source product.* No product is a one-size-fits-all item. If you try and force something to fit the problem, or argue from politics or ideals rather than logic, you're less likely to make a positive impression.

      Sometimes it seems as though people on this site want Linux to be everything to everyone, everywhere. I suppose it's not technically a monopoly, and maybe it's harder to argue that there's a lack of freedom of choice if there are different distributions - but I think it goes against the spirit of freedom and competition.

      * Except for CA. They're dreadful, and there is never a context where CA is the best solution.

    11. Re:Sad by Anonymous Coward · · Score: 0

      My experience is the opposite, to quite an extreme degree and even more so for technophobic users, but in the grand scheme of things both these points are anecdotes. Do you have any large scale TCO studies where *Excluding* the first year of training the cost for just windows was better than just Linux?

    12. Re:Sad by elrous0 · · Score: 1

      How DARE you speak rationally about FOSS on /. sir! You're supposed to rant and rave about how FOSS is the *only* software anyone should use.

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    13. Re:Sad by smash · · Score: 1

      Well, in the real world, seamless interoperability with hardware and other businesses (who, like it or not, are on Windows + Office) is important. Staff re-training is important.

      The year of linux isn't quite here yet, however if google apps gain traction then it won't be far off. I think perhaps the germans were a little early and are perhaps just abandoning the platform as it comes of age. However after trying for *years* to realize promised savings, you can see why the bean counters have likely said "enough".

      Once the "cloud" services take off, desktop os platform (for business use, anyway) becomes a lot less relevant and you'll see the cheaper alternatives flourish.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    14. Re:Sad by smash · · Score: 2

      Germans are well, germans, there is a reason why their industries are known for high quality. And it's a culture thing. Germans seems not the change easily. They seem to keep to ways of old, that have been proved to work.

      So thats why they were "early" linux adopters, right?

      No this is a symptom of the platform not performing as expected. The irony is that they're changing back just as cloud services are going to make their switch to linux more attractive.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    15. Re:Sad by Anonymous Coward · · Score: 0

      1. Interoperability with Microsoft Software will ALWAYS be a problem, as it's a moving target. Heck, they have a history of a lot of Microsoft software not being interoperable with other Microsoft software.

      2. Ever wonder why the evaluations of software cost of an OS resulting from the cost of downtime from viruses and malware is NOT included in the cost of using that software? Or the cost of lost trade secrets from malware, the loss of customer data due to malware, and the cost to remove malware? Those things add up quickly.

      3. Who spends all day fiddling with Linux systems to get things working OK? I spend less than one tenth the time on my Linux systems than I do on my Windows systems. Once working, the Linux systems continue to work. It's faster to install Ubuntu than it is to install Windows, and more drivers are just there. A lot of complaints about Linux are from a decade ago. Remember, when Germany did the switch, wasn't Vista running rampant? And it was a real chore to get device drivers for Vista for a long time. That situation was so bad that it helped drive sales of new printers and scanners.

    16. Re:Sad by multisync · · Score: 4, Insightful

      It's all down to how much your time is worth.

      If your time isn't worth much then spending all day fiddling with Linux systems to get things working is OK.

      So time spent fiddling with a Windows system is somehow magically free?

      --
      I don't care why you're posting AC
    17. Re:Sad by smash · · Score: 2

      Sorry, but if you have a competent Windows admin, you can get a lot done with minimal daily "fiddling".

      You spend the money on quality hardware (then a huge number of driver related stability problems just vanish), licenses and monitoring, then move on to something more interesting than fucking around with the platform.

      The downfall of an open source platform is that if you've customized it in any way to get the job done (as you often are required to do) then you need a high-value ($$$$$) resource to fix problems if you are either unavailable or don't have time.

      Windows resources grow on trees. You can easily hire one from a third party to fix the issue and shift blame^H^H^H^H^H^H^H^H^H^H^H^H get on with something else.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    18. Re:Sad by juasko · · Score: 1

      Nope, have you traveld there, I my self hava a Credit card, with a bank card. I only choose Debit or credit. Abroad, credit is always used. But it's the same card.

      I got 2 Credit cards, one MasterCard one Visa both have Debit which are connected to the same bank account. Traveling in Germany/Australia, there was few shops that had Maestro, something that is old and dead in the country I live in. While traveling in Poland and Czech I never had a problem with buying food or gas to the car.

      Germany and Australia turned out to be a nightmare. Buying food in a store chain that exists here in finland where they accept all from Visa to American express. Would only accept Maestro. An that was in a place not long away from dense tourist are during winter times. We quite fast learned to make sure to fill up gas in the bigger cities. And not even there where you able to go to any gasoline station.

      Remember quite well also some 17 years ago traveling with my dad trough Europe. As he had his own company he had Shell Cards, Germans hadn't even seen such a thing, on the Shell stations. Where you in rest of europe could drive up to an shell station give them the card and fill up.

      Where I am from, only those with creditability get an credit card. That means If you have a credit card you've already proven that you have the money. And the seller will always get his money never the less. So why bother, here people without credit cards are the one unable to pay. Both Master and Visa will cancel your card if you don't pay. I was traveling and ended up being late with one payment. Visa did close my card. Master Card didn't. Since then I've made sure they have different due dates. So incase while abroad one would be closed I would have the other.

      Back home I payed the bills and couple of days later Visa was opened.

      It's not rocket science.

    19. Re:Sad by smash · · Score: 3, Insightful

      +1.

      OS platforms are tools. Much like hammers and screwdrivers, one tool does not fit all. Pick the best tool for the job, move on. Ideology be damned. Hammering nails with a screwdriver just because of some religious devotion when you could get the work done far quicker with a hammer is retarded. In the business world, that sort of shit will get you fired (eventually).

      There are things that linux (or bsd) do very well. There are others that they don't (and often these are areas where Windows or OS X excel). Work out what you want t do then choose the appropriate platform. Much of the time this will result in a mixed environment.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    20. Re:Sad by drinkypoo · · Score: 1

      The downfall of an open source platform is that if you've customized it in any way to get the job done (as you often are required to do) then you need a high-value ($$$$$) resource to fix problems if you are either unavailable or don't have time.

      The downfall of a closed source platform is that if you need to customize it in any way to get the job done (as you are often required to do) then you need a high-value (Micro$oft) resource to make source code available to you, which they are not going to do unless you are a massive enterprise customer.

      Windows resources grow on trees. You can easily hire one from a third party to fix the issue and shift blame^H^H^H^H^H^H^H^H^H^H^H^H get on with something else.

      Yes, it is about blame, which is about perceptions, and has nothing to do with quality of software.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    21. Re:Sad by nullifi · · Score: 1

      I "fiddle" more with Windows than I do Linux. At least with Linux there's log files, text config files, and generally if it's broke, you broke it and have an idea of where to go to fix it. With Windows, one day it's broke, reboot and it's fine. You will never know what happened.

    22. Re:Sad by Anonymous Coward · · Score: 0
      Are you stupid? You can't read the entire comment? Namely:

      Linux computers needed a lot more fiddling then Windows machines

      Which is quite true

    23. Re:Sad by Anonymous Coward · · Score: 0

      Except for CA. They're dreadful, and there is never a context where CA is the best solution.

      Wow, you drilled that one.

    24. Re:Sad by Anonymous Coward · · Score: 0

      But mass deployments are precisely where you can make that 'fiddling' be worth it. If you have 1000 employees all spending a couple of hours figuring out how to print, that's a huge wastage. But if you have a good deployment team, they only need to figure out the solution once, and then all 1000 employees immediately benefit from the solution. So, even if a system requires more effort in setup, it can still be worth doing if said setup scales efficiently, and if the other savings (e.g. licensing costs) are worth it.

      In my experience, Windows and Linux require pretty much the same amount of effort and 'fiddling'... assuming you have equally experienced people deploying them. The reality, however, is that is just way more "Windows knowledge" floating around among a typical userbase, so they can sort out many problems on their own. When you switch to Linux, the users will be lost and more demands will be put on IT staff. Compounding this problem is that most IT staff are probably more familiar with Windows, too. So unless you are careful to hire the right team for a Linux roll-out, it will seem like Linux is overly complicated.

      Given the realities I mention above, it is often rational for a company/organization to deploy Windows rather than Linux, even if Linux might in some ways be cheaper or better (more stable, powerful, etc.). This is just the reality of our current world.

      But I'm not at all convinced that a modern Linux distro needs "a lot more fiddling" than a modern Windows installation. In my experience, they both require fiddling, and each have their own quirks (things they do well and things they do not-so-well).

    25. Re:Sad by TheDarkMaster · · Score: 1

      Well, here if you want a legal copy of Windows 7 (for example), you need to pay approximately $ 200 ($ 300 or $ 400 for the "Ultimate" version in U.S. dollars). Here is the version Microsoft sells "starter edition", but as you know is an operating system lie.

      You have freedom, but freedom costs money.

      --
      Religion: The greatest weapon of mass destruction of all time
    26. Re:Sad by Anonymous Coward · · Score: 0

      > In my own experience of getting ordinary people to use computers, Linux computers needed a lot more fiddling then Windows machines. I suspect the German government is finding out the same thing.

      Funny, it's exactly the opposite with me. I speak from my personal experience, not on behalf of anyone, but I usually get requests from colleagues to do things which are impossible in Windows and trivial in Linux.

      They don't have time to try harder in Windows, nor do I, since everything in Linux comes with the distro (ate least, with the main ones).

      Besides, if you really need something out of the bread and butter with Windows, well, it's a PITA. It's not like you'll find a ready to use how-to like in Linux... more probably there will be hundreds of Registry alterations to do. Last year I had to reinstall one software we have licences, but it stopped working (for2 years!). Nothing from our internal support, nothing from the app support... nada.

      In the end, I had to do a lot with regedits, lost some 4 hours myself, because there was no support. As a home Linux user, I can say my life is a lot easier with desktop Linux than with desktop windows (I have both at home).

      I simply don't get this "Windows is easier" mantra... easier than what? Climbing the Everest?

    27. Re:Sad by Anonymous Coward · · Score: 0

      try ubuntu. It Just Works (tm).

    28. Re:Sad by janisozaur · · Score: 2

      Second, don't be sad. Seriously. I've said this before - it's supposed to be about choice. If someone chooses to use Windows/other Microsoft products/other closed source products, well then isn't that their choice?

      Your argument may be valid when it comes to private companies or private users, but this is government that we're talking about. A government that is sponsored by the public taxes. I do not wish to spend my hard earned money on proprietary software that cannot be accessed. The money spend should come back to citizens, whether it is by building roads, schools or using/contributing to open source - a software that anyone can use. As such, it is not up to government to choose but to citizens of the country, and I am certainly sure that those who care, are all in favor for using open source. I do not live in germany, but it saddens me how public institutions, which I pay for, cover themselves by unrealistic clauses in public bidding to make sure only MS software gets through. Once again - it might be about the choice, but I am the one who chooses.

    29. Re:Sad by lennier1 · · Score: 1

      Lived there for several years.

      Germany abandoned the Eurocheque system in favor of Maestro within the last decade and their current cards are still hybrids (additionally the bank where I have my German account has its own additional international agreements and also throws in a free regular MasterCard).

    30. Re:Sad by juasko · · Score: 1

      And shopping with the Master Card, is non problematic?

    31. Re:Sad by tom17 · · Score: 1

      I'm sorry, I lived in Munich for 7 years since 2000, using my credit card and debit card in most shops without issue. The only place you don't use it *as much* is in the beer gardens & restaurants, though you can still use them just fine in most (it' just annoys them cos it's slower). Some places do not accept it, just like over here (Thanks, No Frills!).

      Also, pretty much every German I knew there had a credit card. It's standard issue to offer you a credit card when you open a new bank account there. What is different is how they use it. They typically do not get into debt there. That CC's are used as a debt-inducing tool in most of the western world is not a fault of the Cc's. I have *never* carried a balance on any of my CCs.

      Cheques, on the other hand, are useless there. They look at you, wondering what in the hell you are giving them (this is the bank tellers, I am talking about), then they go look for a special form and come back 5 mins later and accept your cheque. This is a good thing as it's an utterly dated payment method. It's retarded that it's still in use in modern countries.

      If anything, Germany is AHEAD of the times in these regards, everything financial is super efficient and fast as it's all electronic (Except giving your Euros to the beer lady :) )

    32. Re:Sad by tom17 · · Score: 1

      Hmm, maybe I got a little ahead of myself as you said coins & paper cash. It was this that I was reacting to and in my typede (like I stampede? I dunno), I forgot that I mostly used my CC for online stuff and online bills. It was my EC card (Direct debit) that I was using daily. Ooops. it's been a while and I have been using my CC over here exclusively to get the points. It has skewed my memory of how I used my CC over there.

      My point was it is still primarily plastic, not coins & paper...

      As for the CC thing. Yeah people do have them and do use them, just not as much as over here.

      Sorry I ranted there :)

    33. Re:Sad by kiwimate · · Score: 1

      I don't like Computer Associates. Bad, bloated solutions and dreadful technical support. The appalling level of support is the same world wide (and I've had to suffer it in multiple different regions, so this is not some random bloviating on my part).

      I once had a site where the anti-virus solution from CA was slowing the entire network to a crawl because it was checking files it shouldn't have been checking, and the exclusion lists simply didn't work. I logged a call to the Asia-Pacific help desk. They had to escalate to North America. Forget a quick response, they apparently didn't have 24x7 support. Everything was a three way conversation - me to Australia, Australia to US, with no way to cut out the middle man. I followed up a week later, and they hadn't done anything. They e-mailed me several days after that with some vague promise of "look for a couple of dll files in your e-mail, that'll fix it". No e-mail. Repeated this a couple of times, still no results.

      Finally, after a month of this nonsense, I told my client I was installing something else and binning the CA product. Bang, everything just worked.

      CA called back two months after the original call. "Hi, this is so-and-so from Computer Associates, checking on the status of ticket number ...". I told him we'd uninstalled the product and replaced it with their competitor's solution. "Oh...so I can close the ticket, then?"

      CA is number one on my list of companies to avoid.

    34. Re:Sad by lennier1 · · Score: 1

      Sure, if you need to access the funds from that account in a country where the regular bank card isn't accepted but credit cards are.
      It's to prevent the reverse of what you described (and for some online stores).

    35. Re:Sad by TaoPhoenix · · Score: 2

      "Choice" is not quite the end all. The problem is in the class of Tragedy of the Commons problems, layered with companies with a vested in damaging choice.

      So it's "Sad" because Linux is clearly in the discussion with much to offer, and the German office tried it, but then went back to the company that caused 20 years of lock-in issues.

      --
      My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
    36. Re:Sad by Anonymous Coward · · Score: 0

      Can you be more in depth on that description? I mean, what kernels do you typically work with?

    37. Re:Sad by juasko · · Score: 1

      inside germany i meant or austria for that matter.

      Well next time travel trough EU i will not only avoid France, but the german speaking countries too. That is my lesson learned. Avoiding france is though of very different reasons.

    38. Re:Sad by tabrnaker · · Score: 1
      I'm pretty sure that the mexican government would not go for linux regardless of what any other country does. First, no kickbacks, and second, how do you skim money from support services when there aren't any support services and third, all the computer geeks/nerds i've met here are far behind in terms of education and hacking skills.

      Though it would make a lot of sense since all the computers i've seen in governement offices are ancient things and look basically just like terminals, something Linux would be excellent for.

      I've often thought of working in the government to help introduce change, but seeing how 'American' everything is here i won't give up my Canadian citizenship to bang my head against a wall.

      Besides, the whole free thing hardly means anything here when everybody just pirates things. Still puzzled why there's always police at the tianguis yet they do nothing to the ~12 stands of pirated movies/video games/music. I'm a little too afraid of what would happen if i asked them.

    39. Re:Sad by ThePhilips · · Score: 1

      It's all down to how much your time is worth.

      If your time isn't worth much then spending all day fiddling with Linux systems to get things working is OK.

      So time spent fiddling with a Windows system is somehow magically free?

      Yes. Of course. And it always was. I mean, this is different cost center (== costs are booked on different part of budget) so we don't care.

      The whole idea of Linux on desktop is silly: Windows OS much better at accommodating the herd mentality.

      [/sarcasm] *sad*

      --
      All hope abandon ye who enter here.
    40. Re:Sad by juasko · · Score: 1

      Well it's been a while, but in 2006 It was hard to find places that would accept my Visa in both Germany and Austria. Poland where I thought I would run into problems I had no issues in. Neither in Czech. Both countries that I believed could give me trouble, I didn't expect Germany and Austria to be one of them.

      An other problem I had was road signs but that I could solve with a local map. But I had Euro road numbers with me in GPS software. Which worked in well. But in Germany I had to buy a local map to translate the road numbers. But that that is now almost 5 years ago. Czech was the most updated country of the 4 I traveled in.

    41. Re:Sad by Anonymous Coward · · Score: 1

      You must be pretty incompetent to think windows has no logging facilities.

    42. Re:Sad by operagost · · Score: 1

      You know, we have debit cards in the USA. Checks are basically only used to pay landlords and independent contractors. If you use them for anything else, you're probably over 70. If you think Americans still use checks all the time or consider that explaining "a credit card uses money you don't have" is insightful, you're probably on Slashdot.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    43. Re:Sad by Anonymous Coward · · Score: 0

      +1.

      well said.

    44. Re:Sad by Anonymous Coward · · Score: 0

      Bullshit! I've administered windows servers, and also Linux. With Linux you spend *less time* than with windows. You also don't need all of the paperwork with 'licence keys'. You also don't have to work around broken functionality like with windows. When microsofts best answer is to find 3rd party software that will work since their own product is broken and no fix is expected or anticipated within 3 years, and there are lawyers expecting proper timestamps in the database (I'm talking about broken NTP software in windows), then you have to work a lot to find a working solution. Don't talk about Linux and 'fiddle' and complain! Linux works out of the box, and is a breeze. Microsofts crap, now thats a problem!

    45. Re:Sad by Anonymous Coward · · Score: 0

      Of course not. But as a user of both Win and Linux, Windows (on the desktop) just works.

      I'm an admin. I do win2k3 AD in a virtual stack running on Linux. At home I run Win7 and tinker with a render-farm running Linux. For basic functionality Windows is effectively plug and play. For the same on Linux, I have to tinker.

      The issue isn't that Windows tinkering is free, it is that until you have to do something unusual Windows tinkering isn't required. On the Desktop. Setting up a Linux desktop always takes more time. Each to the Three Linux Desktop systems I've had have required a lot of effort ant troubleshooting to get working. The last was a week long nightmare. In the end, it worked and worked well. I eventually switched it for Win 7 on the same hardware to play STO. I got win 7, with productivity, and graphics production software up and running on that hardware in 5 hours.

      The amount of work I have to do to set up a Win Server (to get it to act like a server, rather than an excessively expensive desktop) is no different than the amount of work I need to put in on a Linux server, and that includes research planning and double checking the above.

      Linux doesn't have the Hardware support or the software support to match Windows, and that is where the extra "fiddling cost" comes from.

    46. Re:Sad by The+Psyko · · Score: 1

      What time fiddling? When was the last time you used Windows?

    47. Re:Sad by krunk7 · · Score: 2, Informative

      I'm a true blue *nix junky. I only use windows if absolutely necessary and I've worked as a Linux and OSX sysadmin. But I must admit that Windows one shining strength is just how turnkey it can be. There's really not much fiddling to be done at all. In fact, the entire Windows client OS model revolves around preventing fiddling. An ethos that is the polar opposite of the Linux model of being designed around facilitating fiddling by the user.

    48. Re:Sad by Anonymous Coward · · Score: 0

      I'm in Latin America (more specifically in BRazil) and I've been working with Linux since 90's, so far I can't see a Linux well acceptance on Desktop. Although the government agency I work for had made a huge effort to use Linux on desktop no more then 10% use it.

    49. Re:Sad by Anonymous Coward · · Score: 0

      I like how you read less than half of the comment. You are a true slashdotter.

    50. Re:Sad by Anonymous Coward · · Score: 0

      No... but Linux is not magically competitive with Windows either. Not on the desktop, no matter how many times people claim that.

    51. Re:Sad by nmb3000 · · Score: 2

      It's all down to how much your time is worth.

      If your time isn't worth much then spending all day fiddling with Linux systems to get things working is OK.

      So time spent fiddling with a Windows system is somehow magically free?

      If the time spent is orders of magnitude less than getting an equivalent Linux desktop working the way you want, then yes. Especially when you start talking about thousands of machines, the relative cost of the Windows "fiddling" approaches zero.

      This is especially true once you start looking at using Group Policy management and software deployment.

      --
      "What do you despise? By this are you truly known." --Princess Irulan, Manual of Muad'Dib
      /)
    52. Re:Sad by Actually,+I+do+RTFA · · Score: 1

      So time spent fiddling with a Windows system is somehow magically free?

      I have a Windows machine and a Ubuntu machine. The Windows machine gets used for a lot more, while the Ubuntu machine gets used primarily for surfing/word processing (without Flash). The Ubuntu machine locks up (in Firefox) and needs to be rebooted more often than the Windows machine.

      That is to say, I spend less time fiddling with Windows

      Also, will someone please explain to me why I have /bin and /read-write/bin and /readonly/bin (and then every other directory doing the same thing)?

      --
      Your ad here. Ask me how!
    53. Re:Sad by Anonymous Coward · · Score: 0

      If you're a big government then paying admins/consultants to fiddle with machines rapidly becomes very expensive.

      I know what you mean. It's been very frustrating for me every time I've loaded up an OS and had to do things like customisation and setup that is appropriate to my environment.

      Funny, though, that in general I get my Linux boxes up faster than windows ones

      As far as "writing drivers" and things like that WHAT THE HELL IS WRONG WITH THEM?! They are not a software vendor and not a hardware vendor.

      This is like someone claiming to be Vegan then complaining that not every restaurant under the bloody sun is compatible with their choice!

      Also, it isn't like things are all hunky-dorey in the Windows world just because a few more pieces of hardware work, oh no. The tradeoff there is being tied down to underpowered tools for administration and deployment and having to invent whole new ways of doing things to get your job done OR pay through the nose for software that does what you want and PRAY that you don't find a limitation that you can't work around.

      The whole exercise was assinie and doomed to failure since it seems that they weren't willing to trade in for lesser evils, they expected a panacea when there is no such thing

      I pick Linux not because it's "Right" or because of "coolness points" or any one of a number of stupid childish reasons, I picked it because I need to get shit done and Linux has everything I need and I do mean EVERYTHING to get my job done jsut an apt-get install away. The only things I want more out of it are more games and a better groupware soloution but those problems I can deal with to get things done.

      Have fun switching back to your safe familiar shortcomings instead of frightening new ones! Be sure to publish the results of THAT online as well. Can't wait to see it, be sure to detail every problem and shortcoming you find.

    54. Re:Sad by Anonymous Coward · · Score: 0

      Only fiddling with an Apple system is magical.

    55. Re:Sad by StikyPad · · Score: 1

      Exactly. I don't touch Linux for day-to-day tasks (web browsing, multimedia, or "Office" type work), but it's invaluable for compiling with custom toolchains, performing pen tests, and other more specialized activities. Linux also runs our web server, and I wouldn't think of trying to replace that with Win Server & IIS. Yes, either OS can technically perform all of the above functions, but it's all about using the best tool for the job.

    56. Re:Sad by Anonymous Coward · · Score: 0

      The key words here are LOT MORE FIDDLING (x fiddling unit cost = much higher costs).

    57. Re:Sad by Anonymous Coward · · Score: 0

      No, but it could be (and in my opinion, is) somehow magically LESS.

      Also, it might reflect on more IT time (the reason people complain here) but on less user time (the reason people complain somewhere else).

      So
      1) You have to correctly quantify the amount of time lost to OS issues in both OSs for both populations (IT/users)
      2) You have to evaluate costs of populations accordingly
      3) You have to take importance of people into consideration (an unhappy director of sales can have some power when he complains..)
      4) You have to consider people busy time (if you have 5 IT staff fiddling their fingers, even an increase from 0 man hours /week to 200 man hours/week in maintenance of IT people has basically zero cost - while on the other hand, end users are always to be considered busy for considerations like this one.

    58. Re:Sad by TheDarkMaster · · Score: 1

      Basically, the kernel or the distro used in this issue do not matter, because the big problem here are the applications, not the kernel. It's no use you have the "best operating system in the world" when the applications - which are what matter for the Average Joe - vary from bad to mediocre.

      But to satisfy your curiosity, I have used Fedora, Ubuntu, Debian, and currently I use Slackware as standard, the most suitable for mad scientists like me.

      --
      Religion: The greatest weapon of mass destruction of all time
    59. Re:Sad by Anonymous Coward · · Score: 0

      I guess you missed the part where the article said that fiddling with Linux was far more expensive than fiddling with Windows.

    60. Re:Sad by blahplusplus · · Score: 2

      "I find it curious that Linux on the desktop should be so well accepted in some markets (especially Latin America) and resisted so vigorously in others. Anyway, this is sad news, whatever the reasons."

      People just don't want to learn new things, the truth is linux distro's that wanted to be desktops really should have copied windows UI and apps and just cloned them for wider acceptance, to take the learning curve out of it. Linux is evidence of what happens when you leave development of an OS to programmer and engineering types - they develop for themselves rather for the masses more often then not.

    61. Re:Sad by moco · · Score: 1

      all the computer geeks/nerds i've met here are far behind in terms of education and hacking skills.

      Maybe you haven't looked hard enough or in the correct places, eh?

      Seriously though, one of the things that I've learned in Mexico is that people consider "impolite" to contradict you. When you think "wow, I can't believe they didn't know that", they are most likely thinking "gringo estupido, I can't believe he thinks we didn't know that". Anyway, there's tons of talent in Mexico, but you need to understand the culture or you'll end up feeling very frustrated.

      --
      moi
    62. Re:Sad by jimicus · · Score: 2

      It's all down to how much your time is worth.

      If your time isn't worth much then spending all day fiddling with Linux systems to get things working is OK.

      So time spent fiddling with a Windows system is somehow magically free?

      No, but you quoted the parent out of context:

      In my own experience of getting ordinary people to use computers, Linux computers needed a lot more fiddling then Windows machines. I suspect the German government is finding out the same thing.

      Emphasis mine.

      I can well believe it. It's not that there's anything intrinsically wrong with any of the major desktop environments - or for that matter much of the underlying software - it's just that there's a whole plethora of tiny little things which work slightly differently to Windows - or indeed don't work at all out of the box. The latter is what you encounter around the time you find yourself saying things like "I thought I told you to buy a scanner made by $COMPANY?"

      Most of these things are pretty insignificant, but you add up the time taken to deal with every last one of them over the course of a few months and it's death by a thousand cuts.

      FWIW, I find the transition from Windows XP to 7 just as bloody awful - it's superficially similar but as soon as you scratch the surface and dig into things like Control Panel, it's totally different. But Microsoft did get one thing right there - a dirty great context-sensitive search bar in the top right of almost everything in the OS itself. Search in Control Panel, it brings up control panel items that you couldn't otherwise find. Search in Explorer, it looks for files.

    63. Re:Sad by judeancodersfront · · Score: 1

      So it's the fault of German culture even though very few governments in Europe would even attempt moving away from Windows?

    64. Re:Sad by DerekLyons · · Score: 2

      The problem is, while you say you want to chose, you're not actually making a choice - you're dictating a solution based on ideological goals.
       

      I do not live in germany, but it saddens me how public institutions, which I pay for, cover themselves by unrealistic clauses in public bidding to make sure only MS software gets through.

      And how is that worse than forcing the software of your choice down their throats?

    65. Re:Sad by Anonymous Coward · · Score: 0

      No. Just less fiddling

    66. Re:Sad by Luckyo · · Score: 1

      Surroundings. Problem is, German foreign office has to work with a lot of both national and foreign entities. Key documents not rendering correctly on other party's machine (that runs windows and office) can cause problems far greater then simple cost savings.

      Essentially the issue is that even if they're on linux and OO, they still have to work with people who have windows and MS office. And that is a problem.

      As they can't force other to switch to linux, they are forced to go to windows themselves for interoperability reasons.

    67. Re:Sad by hesiod · · Score: 1

      and Stallman had come over

      I'm sorry. At least that wasn't enough to deter them!

    68. Re:Sad by tabrnaker · · Score: 1
      I'm mexican and so are all my ancestors since there's been a Mexico, i'm pretty sure i understand the culture.

      Computer courses here do not compare to anything given in the states or canada, unless you go to a very expensive internationally recognized University which a huge section of the population can't even dream to afford.

    69. Re:Sad by tabrnaker · · Score: 1

      oops, should have added 'what a stupid gringo talking sh!t they don't know anything about as usual' to my last post.

    70. Re:Sad by Anonymous Coward · · Score: 0

      Vista?
      Windows7-64?

      Yeah, right.

    71. Re:Sad by jedidiah · · Score: 1

      The moment you start talking about "competent admins" you've completely lost the argument.

      That's rather the point.

      Alleged ease of Windows is a total sham.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    72. Re:Sad by SleazyRidr · · Score: 1

      Read the penultimate sentence.

    73. Re:Sad by Anonymous Coward · · Score: 0

      That should definitely be their slogan.

      Try Ubuntu. It Just Works*

      *Warning: May not work.

    74. Re:Sad by drechsau · · Score: 1

      Same reason Apple based systems are making headway - if your time is worth nothing, then fiddle away, if it is worth something, then be productive.

      Just a fanboi, with my flame suit on, and I like pancakes.

      --
      Mike Horwath
    75. Re:Sad by moco · · Score: 1

      I'll contradict you, even if that is impolite... :) On the BSc level, the course curriculum in the "average" university is very similar to the ones taught in "average" universities in the US or Europe. That is, you are taught the same theory by teachers that may or may not have a clue about it, or about teaching. As in every place, It is the student that makes the difference in those cases. I have worked with great people that went to "very expensive internationally recognized universities" as well as the state funded ones. And I've met not-so-good engineers graduating from both also.

      Make sure you are not comparing apples to oranges, the "Ingeniería en Computación" program by the state university where I live is very similar to the Computer Science program of the University of Toronto for example.

      --
      moi
    76. Re:Sad by jimicus · · Score: 1

      You must be pretty incompetent to think windows has no logging facilities.

      As are an awful lot of Windows application writers - I can't count the number of times I've seen things fail with not a sausage written to the event log.

    77. Re:Sad by jimicus · · Score: 2

      This pervades everything in Linux, which is part of the reason why there is still so much fiddling involved in setting up a bunch of desktops and locking them down so no matter how much or little the end user knows, they can't mess it up.

      And by can't mess it up, I mean literally cannot mess it up. Not "can mess it up but you can easily fix it by SSH'ing in as root and typing rm -rf ~user/.profile ; rm -rf ~user/.gnome-profile - or they can log in on a text terminal and do the same", cannot mess it up.

      You ask about this on any Linux mailing list, I guarantee you'll be asked "why would you want to?" long before you get any helpful replies.

      (For anyone about to ask "why would you want to?" - Simple. A desktop that is so locked down it's practically a dumb terminal is one that can't be messed up and is much less likely to result in calls to the helpdesk as a result. "Boot from a server and centralise the entire desktop setup" (the usual recommended solution) doesn't work very well when you've got people all over the place, some on dog-slow connections and others on laptops that may only appear on the company network once in a blue moon.)

    78. Re:Sad by Anonymous Coward · · Score: 0

      mod up
      I would go even further - Linux/open office on the desktop is actually a detriment to the FOSS community, since for the majority of users Open Office is NEVER going to be a good alternative, so the the extent the FOSS community chases that goal, it is wasting its time and helping MS

    79. Re:Sad by janisozaur · · Score: 1

      The problem is, while you say you want to chose, you're not actually making a choice - you're dictating a solution based on ideological goals.

      I believe that since it is *my* money, then it is also *my* choice.

    80. Re:Sad by hrimhari · · Score: 1

      Try reading the post till the end (I hope you do in my case):

      In my own experience of getting ordinary people to use computers, Linux computers needed a lot more fiddling then Windows machines.

      He's right, you know? I have never, ever been able to install Ubuntu on any laptop without having to spend days, sometimes weeks to solve basic functionality problems such as wireless, TV out...

      For the huge majority, Windows works. For people like me which likes a little more flexibility, it's not enough. But although Linux provides this flexibility, it still fails miserably on the "just works" category of Windows and MacOS. And time is money.

      For the end user, it's irrelevant that it doesn't "just work" because hardware and big software companies don't invest in Linux. It's the final result that matters.

      --
      http://dilbert.com/2010-12-13
    81. Re:Sad by inglorion_on_the_net · · Score: 1

      You are quite right, but my experience has been the exact opposite of yours. Free software *nix systems in general, but certain Linux distros in particular (Debian and Ubuntu being two) require very little maintenance once set up, and even the initial setup is often very cheap. By comparison, Windows (XP, Vista, and 7) takes a long time to install, doesn't usually work right out of the box, needs a lot of time for software installation, and tends to require a fair bit of maintenance after the initial setup. And then it boots slower, runs slower, and distracts users with all kinds of attention-grabbing annoyances.

      Of all the people who ask me for help with their computers, it's always the Windows users who are having the weird problems that take hours to diagnose or solve. Linux users, I don't get to hear a lot of complaints from, other than "I can't run software X", which, usually, indeed they just can't. It's only the tech-savvy ones who choose to tinker with their computers and then get questions like "I got a new graphics card and I want to try the development version of the driver, how do I do that?" that seem to be spending a lot of time working for the system instead of having the system work for them.

      I'm not saying my experience is typical, but I am not alone in this, either. No doubt getting Linux to work and learning to work with it cost time, but it isn't necessarily more than with Windows, and sometimes, it's actually the other way around.

      --
      Please correct me if I got my facts wrong.
    82. Re:Sad by Anonymous Coward · · Score: 0

      You are forgetting something. There are people out there who think that Windows is the best solution to every problem.

    83. Re:Sad by Darinbob · · Score: 1

      Because you tend to have users who are not trained to think much. They know how to use Word and complain when they have to use something a bit different. They hire IT techs at the lowest possible salary and then are surprised that they don't adapt very well to anything not covered in the MS Certification classes. You get employees who worry about their next job if their Windows skills start to get rusty. You find that your pool of consultants and contractors is very small if you aren't 100% windows.

    84. Re:Sad by Darinbob · · Score: 2

      Except most users when you come down to it, Linux or Windows or Macs or whatever, do the same thing. Some email, some presentations, some spreadsheets, etc. You don't need to fiddle. Many companies actually forbid you to fiddle with Windows, they're locked down and automatically configured remotely by IT. All you can do is change your desktop background or font size, if you're lucky.

      Of course slashdotters don't fit into the generic mold, we probably see fiddling with the OS as an inalienable workers's right.

    85. Re:Sad by rahvin112 · · Score: 1

      Yes. All that admin and user time spent on antivirus or rebooting and reimaging machines is absolutely never ever counted on the Windows side. That they waste more money every year on this stuff isn't an issue to them because their windows admins already know how to do it. When confronted with a system like Linux those same admins simply don't like having to expend the effort to discover the real problem.

    86. Re:Sad by westlake · · Score: 2

      I find it curious that Linux on the desktop should be so well accepted in some markets (especially Latin America) and resisted so vigorously in others. Anyway, this is sad news, whatever the reasons.

      Statcounter publishes free global breakdowns of its webstats - and, to be perfectly honest about it, the numbers for Linux range from dismal to also-ran.

      South America
      Argentina
      Brazil

      Europe
      Finland
      Germany

      The most significant thing about both Apple and Microsoft is that both began with the stand-alone PC for the non-technical end user.

      The PC that was often sold directly to the end-user.

      There is some truth to the notion that the PC worked its way into the enterprise by stealth - from the bottom-up rather than from the top down -

      and that the geek, when looked at closely, tends to be a top-down sort of guy.

    87. Re:Sad by shutdown+-p+now · · Score: 2

      Your argument may be valid when it comes to private companies or private users, but this is government that we're talking about. A government that is sponsored by the public taxes. I do not wish to spend my hard earned money on proprietary software that cannot be accessed.

      So long as all their output (reports etc) is in open formats, and they accept such for input, why would you care whether the software that produces or handles the data is open source or not?

    88. Re:Sad by Anonymous Coward · · Score: 0

      The existence of expensive peripherals requiring drivers and existing not well known work flows built around commercial patent encumbered systems and years, sometimes even decades of investments on software. That's a really difficult barrier to cross, unless industry specific OSS products and projects somehow spring up from armies of retired but frustrated industry consultants and obsolete patents. OSS should be capable of showing that an expression of culture is fun and profitable at the same time, and that the codification of a culture is a profitable exercise of risk reduction.

    89. Re:Sad by smash · · Score: 1

      Windows doesn't sell due to ease of use. It sells due support for commercial software and hardware. Given the choice between maintaining sendmail/postfix or exchange, I know which one is way easier, and its NOT exchange.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    90. Re:Sad by WorBlux · · Score: 1

      There isn't any sort of enterprise management tools for the linux desktop. There are several tools to lock down and standardize windows in an enterprise environment, but not windows.

    91. Re:Sad by Alex+Belits · · Score: 1

      Oh for fuck sake, you have posted vague complaints about supposed usability problems, and you pretend to use Slackware, the only Linux distribution without a package manager?

      --
      Contrary to the popular belief, there indeed is no God.
    92. Re:Sad by Alex+Belits · · Score: 1

      3. Who spends all day fiddling with Linux systems to get things working OK?

      Microsoft marketing consultant does. He spends the next day googling for "ubuntu problem".

      --
      Contrary to the popular belief, there indeed is no God.
    93. Re:Sad by Alex+Belits · · Score: 1

      At home I run Win7 and tinker with a render-farm running Linux.

      No, you don't. Anything that counts as a "render farm" produces the amount of noise that can not be possibly tolerated in any kind of house.

      --
      Contrary to the popular belief, there indeed is no God.
    94. Re:Sad by Alex+Belits · · Score: 1

      He's right, you know?

      No, he is not.

      I have never, ever been able to install Ubuntu on any laptop without having to spend days, sometimes weeks to solve basic functionality problems such as wireless, TV out...

      Formally you are right, because you never installed Ubuntu on any laptop at all.

      Also lol at TV out on a laptop.

      --
      Contrary to the popular belief, there indeed is no God.
    95. Re:Sad by Shemmie · · Score: 1

      Seriously. I've said this before - it's supposed to be about choice. If someone chooses to use Windows/other Microsoft products/other closed source products, well then isn't that their choice? I know some people will say "but it's wrong, abc product always crashes, MS can't build secure software" and so on. But - a technologist's job is to find the best solution, for whatever value of best applies to the particular customer in their particular context. And sometimes that may be a Microsoft product, or some other closed source product.* No product is a one-size-fits-all item. If you try and force something to fit the problem, or argue from politics or ideals rather than logic, you're less likely to make a positive impression.

      Sometimes it seems as though people on this site want Linux to be everything to everyone, everywhere. I suppose it's not technically a monopoly, and maybe it's harder to argue that there's a lack of freedom of choice if there are different distributions - but I think it goes against the spirit of freedom and competition.

      * Except for CA. They're dreadful, and there is never a context where CA is the best solution.

      If someone chooses to use Windows/other Microsoft products/other closed source products, well then isn't that their choice? I know some people will say "but it's wrong, abc product always crashes, MS can't build secure software" and so on. But - a technologist's job is to find the best solution, for whatever value of best applies to the particular customer in their particular context. And sometimes that may be a Microsoft product, or some other closed source product.* No product is a one-size-fits-all item. If you try and force something to fit the problem, or argue from politics or ideals rather than logic, you're less likely to make a positive impression.

      Sometimes it seems as though people on this site want Linux to be everything to everyone, everywhere. I suppose it's not technically a monopoly, and maybe it's harder to argue that there's a lack of freedom of choice if there are different distributions - but I think it goes against the spirit of freedom and competition.

      * Except for CA. They're dreadful, and there is never a context where CA is the best solution.

      Will someone please hit this man with a +5 Insightful? Superb piece. Choice - it's about choice. Not "This is better for you, take it otherwise you must be stupid". Technologists offer choices - offer opinions, and offer advice. But they shouldn't be getting sad if it doesn't go the way they'd prefer.

    96. Re:Sad by TheDarkMaster · · Score: 1

      And what is the relationship between package management and usability of applications, grasshopper? hehe

      Read again my previous comment... There, I made it clear that the problem is not the distro, are the applications. The problem is not just make the kernel work (the distros solve it for you reasonably well), or be able to install most applications (Ubuntu and other Debian-based distros do it reasonably well too). The problem is having to deal with atrocities such as OpenOffice, that commit gross errors of kerning, rendering and manipulation of file formats (he can not even deal with the ODF in a manner compatible with other applications like KOffice).

      The problem is having to go to the command line and put commands that look like alien language to the Average Joe for any less used function of the application which says it has a GUI, but it is actually a poor and sloppy "shell" on top of a CLI program.

      --
      Religion: The greatest weapon of mass destruction of all time
    97. Re:Sad by Requiem18th · · Score: 1

      It is sad use because Linux support depends on Linux popularity. In other words, the probability of printer makers writing Linux drivers increases whit the number of Linux desktops that would use it. Germany dropping Linux means printer makers in Germany won't ever make Linux drivers now that they know they can wait for the client to get tired and revert to Windows.
      Of course less incentive for hardware support means less incentive for desktop software support. It all spirals in reducing Linux support --and more to the point-- freedom from vendor-lock-in.

      That isn't sad news for you?

      --
      But... the future refused to change.
    98. Re:Sad by hrimhari · · Score: 1

      No, he is not.

      Of course, if you say so. Thank you so much for helping Linux be a better OS by correcting me with such an important contribution.

      Formally you are right, because you never installed Ubuntu on any laptop at all.

      Formally I should sue you for spying on me, but since your crazy statement is wrong, I'd lose.

      Also lol at TV out on a laptop.

      Because...? In your bubble, laptops don't have TV out? Oh, I know. Linux users would never, ever want to use their laptop's TV out port. How silly of me for trying...

      Alex Belits (437)

      You must be one of those guys who feed the theory that dissatisfied Linux comments will be bashed to oblivion in /.

      --
      http://dilbert.com/2010-12-13
    99. Re:Sad by Anonymous Coward · · Score: 0

      That's stretched. A hammer will never be a screwdriver reliably, but any general OS can replace another given no critical limitations and the right app development efforts.

    100. Re:Sad by Anonymous Coward · · Score: 0

      Ideology be damned? How about technocrats be damned? They are migrating because it is *expensive to train people*. That's sad! It seems they are so used to Windows! Sad, sad, sad...

    101. Re:Sad by Alex+Belits · · Score: 0

      Of course, if you say so. Thank you so much for helping Linux be a better OS by correcting me with such an important contribution.

      My goal is not to convince you -- it's to discredit you and others who make such idiotic claims here.

      Because...? In your bubble, laptops don't have TV out? Oh, I know. Linux users would never, ever want to use their laptop's TV out port. How silly of me for trying...

      Some laptops had TV out at some point -- it was S-Video. For quite a while it was abandoned in favor of DVI and HDMI -- both can be used by modern TV but are not "TV out".

      You must be one of those guys who feed the theory that dissatisfied Linux comments will be bashed to oblivion in /.

      No, I am one of those guys who want Microsoft marketing people to be laughed out of all discussions related to technology.

      --
      Contrary to the popular belief, there indeed is no God.
    102. Re:Sad by Anonymous Coward · · Score: 0

      Im from Mexico and after two year of using it i think it sucks now i switched to XP+msys. i think it is a waste of hardware, my gfx card performs worst and it is ridiculous that a package that i build from the source works perfect while the one from the distro does not even run :P

    103. Re:Sad by smash · · Score: 2

      They evaluated both Linux and Windows on TCO and decided that Windows was cheaper. Given that an enterprise agreement gets you perpetual upgradable Windows+office licenses at something like (from memory) $80/pc including av software, and a heap of enterprise apps its fairly attractive.

      The second you need to employe a nerd to remedy a problem you just would not have had on windows that "free" software starts going up in TCO. Same with Windows sure, but Windows support (even "have you tried turning it off and on again L1) is a lot cheaper and easier to find.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
  4. Not surprised by Anonymous Coward · · Score: 0

    I'm not surprised at all.

    One hopes they keep going with the Linux servers.

    1. Re:Not surprised by remusrm · · Score: 1

      and it will always be until the linux peeps get that thousand of wms, or apps for doing the same thing is not worth it. Put your power into a major project and be proud, not your own crap and hope it will get famous...

  5. Blame the report! by Anonymous Coward · · Score: 4, Insightful

    Let's blame the report rather than being introspective about real usability problem with Linux.

    1. Re:Blame the report! by mwvdlee · · Score: 0

      From personal experience, it seems all hardware in all computers (3 laptops and 2 desktops) I've ever tested Linux distributions on had functional drivers.
      Just not all in the same distro.
      None of the Linux distro's I've ever tried on any of those computers managed to support all hardware in a single computer.

      Though it saddens me to say it, when it comes to hardware support, Windows just works.

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    2. Re:Blame the report! by Anonymous Coward · · Score: 0

      yup. And if anyone's so convinced printing on Linux now "works out of the box", how about you come and get mine to work first.

    3. Re:Blame the report! by justforgetme · · Score: 2

      true..

      but what makes me mad about that fact is this:
      the people who build Windows and the people who make it work are not the same person.

      the people who build Windows are Microsoft
      the people who make Windows work are H/W manufacturers who invest thousands in developer hours to write functional drivers.

      if only H/W manufacturers did half of that work for linux drivers you wouldn't be able tomake this case...

      --
      -- no sig today
    4. Re:Blame the report! by calmofthestorm · · Score: 1

      What problem? Maybe if linux stops trying to be a desktop os I won't wakeup tomorrow to find gnome broke another crucial component of my system despite it not being installed. First they came for the wireless card...

      --
      93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
    5. Re:Blame the report! by magloca · · Score: 1

      Though it saddens me to say it, when it comes to hardware support, Windows just works.

      Provided that you buy your laptop with Windows preinstalled, yes. If we're talking about installing either Windows or Linux on a "naked" laptop then, in my experience, it's simply a crap shoot. Modern Linux distros come with most drivers you're likely to need included, but they're sometimes crap (especially when it comes to graphics) and you may or may not be able to find better ones on the net.

      Windows is almost guaranteed not to have the drivers you want included on the installation media -- but you can usually find them fairly easily (on the net or on the, usually crapware-laden, CD or DVD that came with the hardware). There are exceptions, like recently when for the life of me I just could not find Windows drivers for the crappy Intel audio card in a cheap laptop. In Ubuntu, audio just worked. But suspend didn't; probably a BIOS issue.

    6. Re:Blame the report! by Nursie · · Score: 1

      Debian doesn't like my SD reader. Windows 7 won't use the camera built in to the laptop.

      Neither is a show stopper, but I have probably spent equal time on each one.

      Now my eee 901, that seems to use lowest-common denominator hardware that even MacOS doesn't dislike too much!

    7. Re:Blame the report! by Anonymous Coward · · Score: 0

      To be fair, Intel, ATI and Nvidia all do significant Linux driver development. I know that Nvidia's code cannot be mainlined, but it is still a high quality driver.

    8. Re:Blame the report! by Nursie · · Score: 3, Insightful

      Works both ways.

      My network printer requires well over a hundred MB of downloads from HP to get going on windows, and insists on installing crapware.

      On linux I just added it and everything was peachy. And people I know who have (perfectly good) older printers have had all sorts of trouble getting them working with Windows Vista or 7.

      Yes, there are holes in Linux's device support. But there are just as many in everyone else's, more in my (anecdotal) experience.

    9. Re:Blame the report! by PoiuyTerry · · Score: 1

      No let's not blame the report, let's blame the users.

    10. Re:Blame the report! by atlasburped · · Score: 1

      true..

      but what makes me mad about that fact is this: the people who build Windows and the people who make it work are not the same person.

      the people who build Windows are Microsoft the people who make Windows work are H/W manufacturers who invest thousands in developer hours to write functional drivers.

      if only H/W manufacturers did half of that work for linux drivers you wouldn't be able tomake this case...

      if it were profitable, they would do it. if one company wrote a printer driver, it would be wasted effort as that wouldn't increase the sales of its printers by much. this is where windows, with microsoft's dictatorship, wins. they have the clout and someone has to step up to the plate and connect linux to hundreds of drivers, update the GUI, make OO easier to use, etc. this is a very, very, very big deal. thsi is also why Apple doesn't work with _everything_. they can't afford to do it. instead they make pretty computers targeted at specific audiences (simple users and graphics workers).

    11. Re:Blame the report! by StillAnonymous · · Score: 2

      Agreed, printing on Linux can be a real hassle if you don't spec out and buy a printer with known compatibility first. Even when I did (Canon MP620) it was a headache to get working. I had to get the drivers (can't remember if it was for the printer or the scanner portion) from Canon's Australian website. For some reason they didn't have them on their North American page..

      The main reason it's so bad for cheap desktop printers is that there's no standard printing protocol like PCL or PostScript. Almost all of them put all the processing logic into the driver (so called WinPrinters), which makes writing one extremely difficult for anyone other than the manufacturer.

    12. Re:Blame the report! by BasilBrush · · Score: 1

      thsi is also why Apple doesn't work with _everything_. they can't afford to do it. instead they make pretty computers targeted at specific audiences (simple users and graphics workers).

      You don't know what you're talking about. Whilst of course it's true that Macs don't work with "everything", I can't remember the last thing that didn't work when I plugged it in. Actually I can - it was an old Wacom graphics tablet with a 9 pin serial lead. It wouldn't work with modern Windows PCs either.

      Try going into an electronics store, and look along shelves of peripherals. You're going to have a very hard time finding one that doesn't work with Macs.

      The idea of yours that Macs are still for niches and people don't buy them because of limited hardware support is nonsense.

    13. Re:Blame the report! by atlasburped · · Score: 1

      in addition, in a government department, there will usually be a few major lines of manufacturers/models of computers and printers. this is how IT departments do business. rolling out an _existing_ printer driver isn't a big deal for them, but messing around with a poorly written one is. again, manufacturers have every incentive to write a windows or mac driver and very little to write one for linux. there just isn't enough critical mass.

    14. Re:Blame the report! by jedidiah · · Score: 4, Insightful

      Yeah. Let's just ignore the flaws of a report that focuses on obviously bogus things like printer drivers for business class printers.

      That's what lame trolls fixate on when they have nothing better to come up with.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    15. Re:Blame the report! by jedidiah · · Score: 4, Informative

      This isn't about Linux "just working" for cheap crappy disposable "win-printers". This is about Linux for business printers. These are the same sorts of heavy duty workhorse printers that were working well in the early days of SunOS with little in the way of explicit printer vendor + OS vendor interaction.

      This isn't about random cheap crap that was chosen entirely based on the fact that it had the lowest price tag that day.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    16. Re:Blame the report! by gsslay · · Score: 3, Informative

      Oh, no, no, nooo!

      Standard procedure at this point is to blame the users; "I don't like using this." "What are you, a retard?"

      I love Linux, but facts are for the average user its desktop experience is not as pleasant as Windows. Now you can blame anyone you like about that; it's the users' because they can't/won't learn anything different, it's the hardware vendors for not providing appropriate drivers, it's the developers for writing impenetrable half-assed documentation, but the end result is the same. And the bottom line is never going to go away; if your software isn't liked by users then it's your problem, not theirs.

    17. Re:Blame the report! by Crudely_Indecent · · Score: 5, Informative

      Instead, lets blame the idiot vendor they're relying on to deliver their solutions.

      The 1 system not running Linux in my house is my wife's Macbook. My 2 daughters run Linux successfully. We all print to and scan from a multi-function scanner/printer/fax/copier. We can all network print. I have a scanner that I use for more detailed work. My wireless router is a homebrew running Linux which also functions as a print server.

      My business runs on Linux. My client solutions run on Linux. I'll just say it, my world runs on Linux.

      This article states there has been a change in leadership. The new boss is apparently anti-Linux, despite their own studies showing that the current systems are viable.

      --


      "Lame" - Galaxar
    18. Re:Blame the report! by polyp2000 · · Score: 1

      Before i say what i have to say , I would advise - doing your research before buying. There are plenty of places to find out whats good and what isnt. Its simple - you wouldnt buy new hardware for your windows PC without doing some research first .... would you ???? If you would then more fool you.

      My point was - , The flip side to your comment is - actually Linux (I base this comment on Ubuntu specifically ) Linux "Just Works (TM)" too; I would argue that in fact Linux "Just Works Better (TM)" - if you buy hardware that you have researched into , you wont even need to install any drivers...

      I find it archaic that stuff even comes with a windows driver disk in the first place.

      I would also like to add that Linux in many cases has better support for hardware that windows - in particular with Legacy hardware - try running a recent version of Windows 7 or Vista on a machine thats more than a few years old - your results wont be too favorable. Conversely try connecting old peripherals to a new Windows PC and see how much fun you have trying to find working drivers for them. WORLD OF PAIN!
      .

      N...

      --
      Electronic Music Made Using Linux http://soundcloud.com/polyp
    19. Re:Blame the report! by Anonymous Coward · · Score: 0

      Let's blame the report rather than being introspective about real usability problem with Linux.

      But that "usability" problem largely consists of users wanting to run Windows programs and read Windows files. It's not a matter of usability as much as it is the ubiquitousness of Windows. Had Linux been first and Windows the "trying to compete" product, Windows would get getting accused of the same thing.

    20. Re:Blame the report! by advocate_one · · Score: 1

      Though it saddens me to say it, when it comes to hardware support, Windows just works.

      try explaining that to my father... every time he's updated his computer, he's found existing expensive hardware is no longer supported by the manufacturer on the new version of windows

      his A3 format scanner was no longer supported when he went from win 3.11 to win95, his audio capture card (high end for speech recognition usage) stopped working when he went from 95 to XP as there weren't any drivers for it and quite a few of his perfectly good apps refused to install on windows 7

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    21. Re:Blame the report! by kevinmenzel · · Score: 1

      Easy. USB wireless sticks. Those tend not to be nearly as generically supported on OSX as they are on Windows.

      Why would you want one? Well, some allow for external antenna connections, etc., or maybe you just want to boost your computer that has 802.11b to 802.11n for range or speed reasons.

    22. Re:Blame the report! by smash · · Score: 1

      It doesn't really matter HOW the solution works. Business doesn't care. If linux or anything else can't match that then its behind the 8 ball before the game even starts.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    23. Re:Blame the report! by smash · · Score: 1

      All macs have built in wireless. Next example?

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    24. Re:Blame the report! by metlin · · Score: 1

      Please. As an "erstwhile techie" who downloaded Slackware on a 28.8k modem, I tried using the Linux on the desktop recently, and sorely missed the usability that I've gotten accustomed to on both Windows and my Mac.

      Yes, I realize that some problems, like hardware drivers, are the fault of vendors, but it does not matter to the end user. The fact of the matter is, it is inconvenient to the end user.

      I like plug and play. I like being able to get a new wireless printer/scanner and have it integrate seamlessly without having to worry about stupid things. I like being able to hook up my new DSLR and have it work, without having to futz with random settings. Hell, even getting my iPhone synced was such a pain that I gave up.

      At the end of the day, if I've to spend more than 10 minutes in getting a new piece of hardware (or software, for that matter) to work, my productivity has been impacted.

      Linux is great as a backend -- but as a desktop? It's for people whose time is not money.

    25. Re:Blame the report! by smash · · Score: 2

      Who said the user who takes their laptop home to work from home is plugging into a business class printer?

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    26. Re:Blame the report! by tripleevenfall · · Score: 1

      This is an essential problem with Linux myopia among expert users - that my experience would = everyone else's experience if they weren't stupid/corrupt/baised/etc.

    27. Re:Blame the report! by stewbacca · · Score: 1

      Exactly. This line pretty much sums up my entire Linux experience as a technology training developer:

      Users have ... also complained of missing functionality, a lack of usability and poor interoperability.

      It really is that easy, but hard for devout slashdotters to see from within this cozy little thought-sharing ecosystem.

    28. Re:Blame the report! by Anonymous Coward · · Score: 0

      Your daughters aren't specialized workers and have all day to fiddle around with Linux and learn the ins and out. You have 1, maybe 2 printers at home. Are you honestly trying to compare your home environment with thousands of computers and thousands of different printers in a government setting across hundreds of offices with people who's time is much better spent doing their jobs then wasting a single second learning to debug a kernel? I refuse to believe you're that dense/stupid.

      People have other crap they need to do with their lives, this is what I see over and over again from Linux Nazis (NO WINDOWS FOR YOU!) Why it is so hard to understand that the Linux desktop's largest flaw is its lack of user friendly features, unintuitive layout and work flows, and massive learning curve compared to Windows or Mac I won't understand. I'm sorry, but when it comes to "Press button to turn machine on- get the fuck back to doing my job" Linux is utter garbage and Windowx/Mac just do it RIGHT!

    29. Re:Blame the report! by Anonymous Coward · · Score: 0

      Unfortunately many government departments don't count as business class for printers because the are too many privacy concerns that require securing physical access to some subset of printers. The same is true in the business world, you frequently see CFOs and corporate legal having their own printers. While you could certainly buy printers that would work fine, it is an added transition cost, not to mention a time sync for a newly trained support staff.

      The real world is what uninformed trolls ignore when they don't have anything useful to contribute.

    30. Re:Blame the report! by pckl300 · · Score: 1

      If you were abducted by aliens tonight, would your 2 daughters continue to run Linux successfully? Or does everything work simply because you're they have an admin that knows what he's doing?

      --
      In the beginning, there was null.
    31. Re:Blame the report! by Anonymous Coward · · Score: 0

      There's a good point buried there. The problem, in most cases, are "power users." Inflexible power users. That is, those people who are use to doing things a certain way. They're the ones who refer to Microsoft Word documents as "standard" format or Office is the "default standard." Take them out of their comfort zone and they freak.

      In my corporation we have many bright people who can't do anything without Office. Open Office, as good as it is, isn't Office and therefore does not work for these people. Classic "who moved my cheese."

      If I, as a programmer, took that point of view, I would still be working in VB3; I doubt that my customers would limit their choice of S based on my skills. That, however, isn't true of the desktop user.

      I think the only way to break people of their dependency on Windows is to destroy the desktop. That's what is happening with the iPad and it's Android cousins.

    32. Re:Blame the report! by jimicus · · Score: 1

      There's still a few classes of hardware which aren't so easy, though they're getting fewer every year.

      Still a problem that I know of - in no particular order:

      • Cheap inkjet printers. Becoming less of an issue, though IIRC Lexmark and Canon can still be a touch awkward. Epson are well supported, but they tend to turn over their range quite quickly which can mean the printers on the shelf today aren't supported in the Linux distribution you installed last week. They can probably be persuaded to work but the USB IDs will be different so it probably won't JFW.
      • Scanners. Again, becoming less of an issue.
      • Multifunction devices. Often only some of the functionality is supported.
      • Wireless cards. Much less of an issue than it was two years ago but many manufacturers have an annoying habit of changing chipset but keeping the model number the same.
    33. Re:Blame the report! by Anonymous Coward · · Score: 0

      Take yourself out of the equation and ask if that setup will still be viable. Without you, who knows how to setup printers, who teaches your daughters how to use Linux?

      This is where power users get short sighted. YOU are the reason Linux works perfectly in your setup. Regular users cannot use Linux effectively like y'all. Hell, I work IT and Linux pisses me off enough to where I frag every install of it I ever tried(about 10 distribs).

    34. Re:Blame the report! by BasilBrush · · Score: 1

      OK, fair enough. But since all Macs ship with current standards of Wireless networking built in:
      1) One can see why few manufacturers bother with OSX drivers for add-on networking.
      2) It's not putting anyone off buying a Mac.

    35. Re:Blame the report! by nemesisrocks · · Score: 1

      We all print to and scan from a multi-function scanner/printer/fax/copier.

      I'm going to stab a guess here, but the German Foreign Office's printing requirements are likely vastly different to yours. For one, there's probably a special printer needed to print passports, that probably only one company in the world manufactures.

      My business runs on Linux.

      Running a small business on a platform is a very very different proposition to running a large business / government department on the same platform.

    36. Re:Blame the report! by Crudely_Indecent · · Score: 1

      It's for people who's time is not money.

      My customers would LOVE that.

      --


      "Lame" - Galaxar
    37. Re:Blame the report! by Crudely_Indecent · · Score: 1

      Your daughters aren't specialized workers

      Someday, they will be - and they'll be well-prepared for it.

      Are you honestly trying to compare your home environment....bla bla bla

      No, I'm not. I do, however, have experience transitioning an ISP from Windows infrastructure (several thousand nodes in several different cities) to Linux. By the time I was done, the only Windows systems left were the IIS servers, and they were virtualized (on Linux hosts). I was a freaking hero. Hardware upgrades were pushed back several years, downtime became unheard of, and I won't even mention license fees.

      Average users don't debug kernels, that's an admin job. Their time is much better spent doing their jobs than staring at a blue screen. You may continue refusing to believe that I'm dense/stupid.

      NO WINDOWS FOR ME - thank you very much. The Linux learning curve isn't so steep when users aren't poisoned by exposure to other systems....except Mac, they're actually pretty nice...The best thing I ever did for my wife was get that Macbook. My daughters enjoy being able to just "Press button to turn machine on" - they manage just fine. And one of my daughters has become quite the GIMP Picasso.

      --


      "Lame" - Galaxar
    38. Re:Blame the report! by Crudely_Indecent · · Score: 1

      If you were abducted by aliens tonight....

      You're absolutely right. That's what admins are for though, and Germany already has them. And unlike my daughters, Germany has the option of hiring new admins if theirs get abducted by aliens.

      --


      "Lame" - Galaxar
    39. Re:Blame the report! by Crudely_Indecent · · Score: 1

      By replacing Linux, Germany won't be taking admins out of the equation. They'll probably have more Windows admins.

      --


      "Lame" - Galaxar
    40. Re:Blame the report! by Crudely_Indecent · · Score: 1

      You're probably right, they likely have different printing requirements than I do. Fortunately, I'm not so naive as to believe that the majority of printers are Windows only. To the contrary, the vast majority of printers are compatible with Windows, Mac and Linux. Here's a passport printer that is Linux compatible. http://www.diletta.com/EN/prod_pp_440i.htm

      I've converted entire businesses, thousands of nodes, to Linux. It can be done effectively, efficiently and seamlessly.

      As I pointed out, the Germans own reports say that their system is effective, one guy wants it changed.......he happens to be in charge. So, the German people get to pay for an unnecessary conversion.

      --


      "Lame" - Galaxar
    41. Re:Blame the report! by pckl300 · · Score: 1

      The Linux learning curve isn't so steep when users aren't poisoned by exposure to other systems....except Mac, they're actually pretty nice...The best thing I ever did for my wife was get that Macbook. My daughters enjoy being able to just "Press button to turn machine on" - they manage just fine. And one of my daughters has become quite the GIMP Picasso.

      Again, you're a sysadmin. You can't exactly go around shouting "Computers are so easy!" The Linux learning curve is huge (and steep), and the software is frustrating. I don't think there's any average user who would be willing to put up with it without a nerd at their disposal.

      --
      In the beginning, there was null.
    42. Re:Blame the report! by Alex+Belits · · Score: 1

      Except, of course, all linux distributions use the same kernel and therefore have the same drivers.

      You have no idea what you are talking about, and you have only seen Linux in your anti-Linux marketing materials.

      --
      Contrary to the popular belief, there indeed is no God.
    43. Re:Blame the report! by Alex+Belits · · Score: 1

      What is this with hordes of "confirmators" for obvious bullshit?

      Microsoft marketing people sure are busy.

      --
      Contrary to the popular belief, there indeed is no God.
    44. Re:Blame the report! by Alex+Belits · · Score: 1

      Multifunction devices. Often only some of the functionality is supported.

      Only on very cheap ones. Except HP -- they support everything, including plenty of things they better should've not.

      Wireless cards. Much less of an issue than it was two years ago but many manufacturers have an annoying habit of changing chipset but keeping the model number the same.

      In German Foreign Office? If they need those, the problem is certainly not with Linux.

      --
      Contrary to the popular belief, there indeed is no God.
    45. Re:Blame the report! by mwvdlee · · Score: 1

      Except, of course, all Linux distributions use the same code repository for the kernel, but use different branches, compiled with different drivers and different versions of those drivers. That is, or course, excluding all the drivers that aren't actually compiled directly into the kernel but are loaded late ron in a variety of different ways.

      I don't know much about Linux internals, but I know NVidia's drivers aren't compiled into the kernel, I know some kernels use the Brainfuck scheduler, I know Linux can use Windows network drivers using an adapter and there have been quite a few other news items over the past decade indicating that, to put it lightly, not all Linux distributions use the same kernel.

      And ofcourse there's the temporal issue of Linux distributions from 10 years ago do not use the same kernel and drivers as Linux distributions from 10 years into the future. I don't quite know the frequency of patches, but chances are a new Linux kernel compile in the morning is different from one in the evening.

      "On posting comments regarding Linux, or how to be less of an idiot while doing it.".

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    46. Re:Blame the report! by Anonymous Coward · · Score: 0

      Yeah, the government should hire a Linux guru for every group of 4 people to answer any question and solve any problem - like in your successful home environment.

    47. Re:Blame the report! by Anonymous Coward · · Score: 0

      I agree. Something smells rotten, like Deutsche Mark.

      From the summary:

      for example in writing printer and scanner drivers

      If your printer doesn't support Postscript, it doesn't work with a lot of weird Oracle or SAP software. Government stuff all over the world gets the PDF treatment, too.

      Last I checked every Unix or Unix variant could talk to a Postscript network printer, even if to just hand off the Postcript binay blob of a PDF. But then I've only tested SunOS 2.6 through 5.10, HPUX, AIX 5.3 to 6.1 and too many Linux distros to count.

      Seriously, it's not much of an office printer if it's only meant to print 10 copies of your kids' last Paint Masterpiece or 20 websites/emails before needing another round of $40/gram ink. The false labeling on the box doesn't count: government offices are Real(tm) Offices. Real Big Offices. With lots and lots and lots of paper going around daily.

      You want serious printers? Talk Zebra label printers, high-speed copy printers, modular copy/fax/print stations that stand over 4 feet tall and can run an office themself. These ain't some little $150 Deskjet plastic rattler. Some of them can spit paper fast enough to empty a full-ream in seconds and switch trays without sweating. And all of them work with Linux out of the box.

      If they couldn't get whatever the local shop was selling on bargan basement prices to work, let me introduce this little thing called a Jetdirect box. It even works on those vile legacy devices the seem to be in any sizable installation.

      FTA:

      "The reasons given for the return to Windows are implausible," says Tillmann, "We need the figures." The costs of licensing Windows and MS Office throughout the department would cover the costs of programming a hell of a lot of drivers, notes Tillmann

      I'm betting someone high up bought a fresh copy of Windows 7 and likes it a lot. Flows down hill, those decisions do.

    48. Re:Blame the report! by Anonymous Coward · · Score: 0

      i tend to agree. in 2 years ive helped 7 users migrate to linux and they are just fine. 5 are over 65, one under 25.. this tells me something.
      1. leadership often is not.
      2. older folks tend not to whine and cry, they get the job done.
      when i see younger folks in these forums and others cry this or that i gotta laugh. i have never looked back and never will. wether running statistical software, 3d software, graphics work, programming, listening to music.. i just like getting the job done too. linux rules

  6. I have faith that this thread will remain civil by mykos · · Score: 3, Insightful

    I can't see how anything could possibly go wrong.

    On topic, this situation seems to be a chicken and the egg. Until a lot of people are using Linux, switching from Windows on a mass scale isn't feasible.

    1. Re:I have faith that this thread will remain civil by Anonymous Coward · · Score: 0

      Of course things go wrong. Most of the SO CALLED LINUX Experts on this forum use Windows boxes at work. I am a Linux/Unix user and I used to sit there all day and tell normal users what they are doing wrong. The cold hard fact is everyone knows how to use Windows. Until people have Linux at home and use it then software companies will not be motivated to make software or drivers. And THERE IS NO LINUX REPLACEMENT FOR SOFTWARE such as Adobe CS and anyone that says GIMP never worked in a large advertising firm. Hopefully Ubuntu and Linux Mint will bring more novice users to the plate. But please stop bashing these Linux OS's on their forums and make an effort to help. I always read someone say "oh this is crap" but offer no solution!

    2. Re:I have faith that this thread will remain civil by TwistedPants · · Score: 1

      http://code.google.com/p/paint-mono/ for the common use cases. I just want the damned thing stable, packaged.

    3. Re:I have faith that this thread will remain civil by tsj5j · · Score: 2, Interesting

      It's not simply chicken and egg.

      I've recommended linux to my friends who are using netbook, i.e. mostly sharing common configurations with no obscure hardware expected.
      Whilst they don't have driver issues, the most common complaints are:

      - Poor and inconsistent UI. They particularly hated that Ubuntu was swapping the buttons around often.
      - Many open source software are feature-incomplete when compared to their commercial counterparts.
      - Linux desktop (esp. Ubuntu) is very unstable when it comes to updates; half the time the updates would break something for them.

    4. Re:I have faith that this thread will remain civil by kevinmenzel · · Score: 1

      You don't actually understand common use cases for Adobe CS suites when used for design work do you? Because not only are the products superior, including the fact that there are plug-ins developed for those products extending functionality that doesn't exist in other projects, but there is an attempt by Adobe to integrate the workflow across the suite in a way that makes sense. This is about end to end solutions, including having things like Pantone pallettes that are updated regularly so when you send your work off to get printed, it comes out the right color.

    5. Re:I have faith that this thread will remain civil by Galestar · · Score: 1

      For me its:
      - ATI drivers are garbage and get 1/4 the framerate running games in Wine.

      --
      AccountKiller
    6. Re:I have faith that this thread will remain civil by souravzzz · · Score: 1

      I am and always have been an avid linux supporter, but Ubuntu's decision to swap the buttons came as a big surprise to me. Whoa- why change something without any reason other than just looking different? I can remember how frustrated I became with the new layout before finding out the script to revert it back.

    7. Re:I have faith that this thread will remain civil by Anonymous Coward · · Score: 0

      It's not simply chicken and egg.

      I've recommended linux to my friends who are using netbook, i.e. mostly sharing common configurations with no obscure hardware expected.
      Whilst they don't have driver issues, the most common complaints are:

      - Poor and inconsistent UI. They particularly hated that Ubuntu was swapping the buttons around often.
      - Many open source software are feature-incomplete when compared to their commercial counterparts.
      - Linux desktop (esp. Ubuntu) is very unstable when it comes to updates; half the time the updates would break something for them.

      Really? The friends I have installed Ubuntu Netbook Edition for haven't complained once. They were former XP users. They thank me daily. Your main complaints seemed to have been addressed 2 iterations ago.

    8. Re:I have faith that this thread will remain civil by IRWolfie- · · Score: 1

      are you using the proprietary drivers available from ATI?

    9. Re:I have faith that this thread will remain civil by Galestar · · Score: 1

      yes... the FOSS ones won't even run most games I've tried, they just segfault.

      --
      AccountKiller
    10. Re:I have faith that this thread will remain civil by anyaristow · · Score: 1

      - Linux desktop (esp. Ubuntu) is very unstable when it comes to updates; half the time the updates would break something for them.

      Last time I let my ubuntu installation update itself I ended up with a non-bootable Linux partition. THat was the last time I touched Linux.

    11. Re:I have faith that this thread will remain civil by Anonymous Coward · · Score: 0

      ...- Poor and inconsistent UI. They particularly hated that Ubuntu was swapping the buttons around often

      What buttons? They've switched the orientation of the menus on the task bar once since I've been using it. And it was a simple matter (right-click on the desktop) to change it back.

      - Many open source software are feature-incomplete when compared to their commercial counterparts.

      That depends on what software they are using. Most office workers I've seen use very few of the features available to them anyway, and should they accidentally click one of the buttons that opens something new they go into a panic. I would be curious (not so curious as to RTFA though) to see what it is they were lacking. I for one would miss the multiple workspaces in Gnome or KDE more than any feature in Windows.

      - Linux desktop (esp. Ubuntu) is very unstable when it comes to updates; half the time the updates would break something for them.

      Funny, I've NEVER had a Ubuntu update break anything, while Windows updates were always a constant source of frustration.

      I suspect their displeasure with Linux was more because they were forced to use something new than with actual difficulties that were unique to Linux. Certainly, having used both extensively, I find Linux far easier to customize and use than any version of Windows. I bet if they tricked up the Ubuntu GUI so it looked just like Windows they would have used it without a complaint.

    12. Re:I have faith that this thread will remain civil by deek · · Score: 1

      To be fair, I've cursed Microsoft on many an occasion for changing configuration locations and behaviour. Seems like every version of Windows they release, I have to re-learn many of my standard procedures.

      I'm using open source software for almost everything at my work. The only thing I lack is a good Exchange client, so have to use a remote desktop to view my work email. The software I use have all the features I need. Do we really need all the features that the commercial counterparts put in? Most people don't.

      I don't use Ubuntu per se, but I've installed it on my dad's computer. Whenever I do updates to it, I don't notice anything that breaks. Then again, I've installed a LTS version of Ubuntu. Minimal need for me to update that way.

      Having said all that, Linux is not ready for the corporate environment. Windows has some beautiful tools for managing networks of computers, in many different ways, and controlling updates to them all. I've seen some simple tools on the Linux side, but nothing that compares to the Microsoft offering. I do believe that Linux is wonderful for the home environment, though, or small business networks.

  7. cue the ac fanbois by LingNoi · · Score: 0, Troll

    Microsoft staff + vendors posting as AC in 3...2...1...

    1. Re:cue the ac fanbois by Anonymous Coward · · Score: 1

      You don't think they can afford a login or thousand? They are not that pricey around here.

    2. Re:cue the ac fanbois by h4rm0ny · · Score: 4, Insightful

      Microsoft staff + vendors posting as AC in 3...2...1...

      Just as people who work on Open Office or Ubuntu or Django or anything else that isn't produced by Microsoft will also post on Slashdot, sometimes logged in, sometimes as AC. What's the problem? You're implying that anyone saying something positive about MS or their software must be doing so because they have a financial interest. That isn't so. For example, if I had a choice between using MS Excel 2010 or Open Office, I would certainly choose Excel. If I have a choice between running Apache or IIS, I will certainly choose Apache (unless I need some particular integration with IIS by other software). Many of us here discuss things as they are, not because we have some absurd allegiance.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    3. Re:cue the ac fanbois by marcosdumay · · Score: 1

      It's not that nobody sane would make a positive comment about a Microsoft product. The problem is that /. has a hight level of insane positive comments about MS products (and Apple too, but sometimes it seems that insanity is a requirement for buying Apple).

    4. Re:cue the ac fanbois by LingNoi · · Score: 1

      What's the problem?

      because you end up with shit like this..
      http://slashdot.org/comments.pl?sid=2006166&cid=35279232

    5. Re:cue the ac fanbois by h4rm0ny · · Score: 1

      It's not that nobody sane would make a positive comment about a Microsoft product. The problem is that /. has a hight level of insane positive comments about MS products (and Apple too, but sometimes it seems that insanity is a requirement for buying Apple).

      I honestly don't see that. My impression is that Slashdot has a general anti-MS bias. Even TFS here ends with a "sadly" indicating that we are expected to feel disappointed that MS has triumphed. It is slightly sad as I would like to see Linux continue to do well. It seems to be doing so in large parts of South America and China so I don't think it's in any danger. Still, the point is that I see more Linux fanboyism here than I do MS fanboyism where you're likely to be modded down for a stance. I use fanboyism to describe an attitude of support, regardless of facts. It exists on both sides. But I don't think its at such levels where any post that is positive about MS or its products should be accused of bias, which seems to be the purport of the OP.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    6. Re:cue the ac fanbois by dwarfsoft · · Score: 1

      Ubuntu on my home laptop seems to have OpenOffice,org crash constantly, whereas MS Office works fine on Windows XP with the same laptop.
      Windows 7 on my work laptop seems to have MS Office crash constantly whereas OpenOffice.org works fine (on Windows 7).

      Nothing works perfectly... It's a matter of building a SOE and testing thoroughly with the hardware. I like MS and have defended them here before (both openly and as AC). I also defend Linux (I have used more than just Ubuntu, but I am using it to bring my wife into the Linux fold :) ) but only on its merits.

      Windows still has a far more consistent approach to UI. It sucks in places, but overall it is far easier for users to pick up (which is possibly due to exposure).

      --
      Cheers, Chris
    7. Re:cue the ac fanbois by nemesisrocks · · Score: 1

      You're implying that anyone saying something positive about MS or their software must be doing so because they have a financial interest.

      Which, in its essence, is the same argument Greenpeace uses to dismiss studies about Global Warming. Adverse finding ==> Must have been funded by the oil companies!

    8. Re:cue the ac fanbois by Foredecker · · Score: 1

      No ACs here...

      -Foredecker

      --
      Jibe!
  8. One of these things is not like the other. by spqr0a1 · · Score: 5, Insightful

    Switzerland and Spain are doing great with OSS in government. What makes linux a bad match for the German Foreign Office? Or what are they doing wrong?

    1. Re:One of these things is not like the other. by kubitus · · Score: 1

      their wrong doing? You can get a new Porsche from OSS, but from M$ you can as some people in Vienna found out!

    2. Re:One of these things is not like the other. by muckracer · · Score: 0

      > Switzerland and Spain are doing great with OSS in government.

      Citation needed.

    3. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      I'm from Spain, and I can tell you, Microsoft products are all over the place in public administrations. Don't believe everythinh you read.

    4. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      Switzerland and Spain are doing great with OSS in government. What makes linux a bad match for the German Foreign Office? Or what are they doing wrong?

      What a tipical a response from the Linux community - 'What are _they_ doing wrong?'

    5. Re:One of these things is not like the other. by jandersen · · Score: 1

      What makes linux a bad match for the German Foreign Office? Or what are they doing wrong?

      Switching from something everybody knows and some even like will always be difficult. At the very least a lot of user education has to happen before the switch to address the pitfalls. It would probably also be wise to try to influence people's attitudes before the event, otherwise you'll find that there is a large group of malcontents that will try to sabotage the whole thing.

      I have seen this type of problems many times and not just when it comes to switching technology; you have to win people's hearts and mind if you want to succeed.

    6. Re:One of these things is not like the other. by JustOK · · Score: 2
      --
      rewriting history since 2109
    7. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      They are letting their management have dinner with MS reps.

    8. Re:One of these things is not like the other. by jprupp · · Score: 4, Interesting

      I live in Geneva, and here everything government does supports Linux. The government is using open source software everywhere and they haven't complained a bit about it. Just the opposite. Software for taxes is available on Windows, Linux and MacOS X. Although I don't think is FOSS (haven't seen the license yet).

      I've been migrating people to open source servers and desktops in Latin America for years, and sometimes I've found the classical resistance from users. I mean, you really must give the users a great experience in order for them to like the switch. I've seen users complain vocally when forced to use old desktop environments (particularly old KDE releases). But usually if you move them to a more modern and better configured desktop system they appreciate it, especially if they're coming from Windows XP or older.

      Printer support was quite ugly in the olden days, not to mention the odd (but functional) Xsane software for scanning. Things have been getting better in the last two years, but still these German users probably had to deal with some pretty ugly things. They may have been switched too early.

      Linux is mostly ready for the desktop now: for an office clerk desktop is good enough, even better. For a programmer is excellent. For most people is fine. But there are some proprietary software that some people won't be able to do without. Fortunately it isn't Microsoft Office or Internet Explorer anymore, so we've gained some ground. People are happy with OpenOffice.org and Firefox/Chrome these days, they have even started dreading some bloated proprietary packages already (e.g. Internet Explorer).

      We're nerds, for us a command line is enough, but for users change is stressful enough. And there's the issue of the helpdesk people, who feel really threatened by the switch, especially when they're not so smart, like is usually the case in government positions. Supporting Windows means upgrading antivirus and formatting computers. Most users have administrator access in their machines, so no problems with file permissions or the like. Windows networking is dead simple, and desktop hardware support for Windows is really easy to get. It's ugly, inelegant, but it's there, and it sort-of works, and its quirks are well-known. Habits get engrained.

      The lesson to learn here would be to look at what the users need. Look at the shortcomings they might find, and anticipate them. If you know they'll need to use Xsane to scan, because they need some complex stuff, provide some documentation in a Wiki already before the migration. Provide little howtos on common tasks. Make the documents editable by them. Give them help and let them help one another. Move the users to the new system in small groups and have a technical person exclusively assigned to help the last migrated bunch of ten or so. Don't ram change down their throats, let them drive it.

      If the company is large enough, hire some expert programmers, or a programming outsourcing firm to improve on some open source packages that are essential for business. That will not cost so much.

      If there's technical people that dread change, that will refuse to upgrade their skills and embrace the new OS, _fire them_, Change is necessary and your team needs to be able to cope with it, especially the technology people.

    9. Re:One of these things is not like the other. by Windwraith · · Score: 1

      Spain? I am spanish and never heard any official entity migrating to linux. In fact all web services require IE..SIX, that damn dinosaur, to operate properly. Requires a virtual machine or a very out-of-date windows to use.
      Distribute a document in ODT and you will only get stuff like "your office document was bad! send us a new one!" (or a silent denial of whatever service required the document)

    10. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      When you source all your consultants from a Microsoft Gold Partner, the back-room "chats" always end up driving the technology in a particular direction.

    11. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      Why Switzerland? Can you cite any sources? AFAIK there is virtually no OSS in Switzerland's administration.

    12. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      Nothing. New boss, who is a Microsoft creature through and through. We've all seen it before. It's not that there's anything wrong with anything else, it's just not Microsoft, and then any excuse will do, just as long as that "other" thing goes out and Microsoft goes in.

    13. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      What makes linux a bad match for the German Foreign Office? Or what are they doing wrong?

      The article implies that they have to do a lot more work to have a functional working environment.
      It's too bad that Windows was a better choice. Hopefully someone can learn from this incident.

    14. Re:One of these things is not like the other. by AYeomans · · Score: 1

      What are they doing wrong?
      Switching back to and end-of-life operating system (Windows XP). But why?

      --
      Andrew Yeomans
    15. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      Financial contributions from a company in Redmond? Pressure from the US State Department? Pressure from investors in a rival company?

      I can understand if Germany's Foreign Office just wants to switch to Windows for the advantage of the known back doors.

    16. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      Where does Switzerland use OSS? Do you have sources for your statement? I work in a Switzerland and we don't you alot of OSS.

    17. Re:One of these things is not like the other. by stewbacca · · Score: 2

      You are citing a slashdot story from the Linux section as proof of Linux success? How is that remotely valid?

    18. Re:One of these things is not like the other. by JustOK · · Score: 1

      it's a citation where someone is talking about Switzerland and Spain doing great with OSS in government.

      --
      rewriting history since 2109
    19. Re:One of these things is not like the other. by westlake · · Score: 1

      Switzerland and Spain are doing great with OSS in government.

      I think the key word here is "government."

      The geek can be a little too enarmoured of the mandate from on high, the bone tossed to your coalition partners or to some notion of political correctness. When you look at a broader spectrum of users the picture can change dramatically:

      Switzerland
      Spain

    20. Re:One of these things is not like the other. by c0lo · · Score: 1

      What makes linux a bad match for the German Foreign Office? Or what are they doing wrong?

      Can't install the antivirus-and-security suite. So, very hard to protect against Wikileaks, which is important given the FO context.

      --
      Questions raise, answers kill. Raise questions to stay alive.
    21. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      I'm sure this will be said otherwhere, but how about the fact that a "Foreign Office" will be communicating with other governments, most of which will be locked into MS technologies, not all of which will work properly with Open Source OS/apps. I can't tell you how many DOC files have not opened correctly in OpenOffice.

      As for the hardware, look at the last printer or scanner you purchased, and try to find the Linux driver on the CD. They're very much developed for Windows and Apple...

    22. Re:One of these things is not like the other. by Anonymous Coward · · Score: 0

      You don't actually know what you are talking about, do you?

  9. B.S. I say by Anonymous Coward · · Score: 0

    Without figures, this whole deal smells like MSFT getting a sweetheart deal with the German gov.
    I still don't get the driver issue. I bought a brand new Canon all-in-one printer and found Linux drivers for the scanner and printer in a few minutes of googling.

    1. Re:B.S. I say by fishexe · · Score: 1

      Without figures, this whole deal smells like MSFT getting a sweetheart deal with the German gov. I still don't get the driver issue. I bought a brand new Canon all-in-one printer and found Linux drivers for the scanner and printer in a few minutes of googling.

      Yeah, my first thought was, "what the hell kind of printers and scanners are they using, that they don't have perfectly fine Linux drivers in this day and age?" I mean, seriously...back in '04 or '00 this may have been the case but the time of having to write one's own drivers for these types of devices is long gone, and that sounds a lot more like a pretext made up on the spot.

      --
      "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
    2. Re:B.S. I say by True+Vox · · Score: 2

      While I am a fan of Linux, and am sad that they are going backwards, I think I know what's going on with "printer issue". The simple desktop models likely work fine. I would guess they're having problems with the giant office printers (Maybe not as big as this one but something large enough to power a whole office). Of course, I haven't read the fine article, nor am I a German, so I could be way off. But I suspect that's where I would run into trouble.

      --
      "Gratuitous complexity is akin to chaos" - True Vox
    3. Re:B.S. I say by StillAnonymous · · Score: 1

      Bad example, perhaps. I checked that link you provided and they do indeed have a linux ppd file for that monster!

    4. Re:B.S. I say by jedidiah · · Score: 1

      The idea that some monster printer is not supported under Linux or even an ancient copy of SunOS is rather absurd.

      It's the printers that are designed to be cheaper to replace than the print cartridges that are typically problem. Business printers are just much better built and not intended to be disposable. They aren't built with such consumer cheapness in mind. This includes things like standard printer language support and network printing daemons.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    5. Re:B.S. I say by lwriemen · · Score: 1

      Really?!? Are you saying large office printers wouldn't have *nix support?!? Most office printers still have OS/2 support! Besides which, the link you posted had Linux drivers...or are you just advertising?

    6. Re:B.S. I say by smash · · Score: 1

      I still don't get the driver issue. I bought a brand new Canon all-in-one printer and found Linux drivers for the scanner and printer in a few minutes of googling.

      As opposed to your end user taking their laptop home, plugging the device in, and having windows update automagically install it and configure a print queue (yes, in win7 this is reality more often than not).

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
  10. You can lead a horse to water by Anonymous Coward · · Score: 0

    But you can't make the horse drink it, is the lesson here.

  11. Shocker! by Aerorae · · Score: 0

    People not adapting to change well!!!

  12. In before fanboyism by doubleplusungodly · · Score: 1

    n/t

    --
    ---
    1. Re:In before fanboyism by gmhowell · · Score: 0

      Too late! Oh, wait, Linux fanboyism or Windows fanboyism? Hell, the fp looks like Mac fanboyism for deity's sake...

      --
      Jesus was all right but his disciples were thick and ordinary. -John Lennon
  13. Was? by ThePromenader · · Score: 1

    So the human race ~is~ devoluting!

    --

    No, no sig. Really.

    ThePromenader
    1. Re:Was? by HaZardman27 · · Score: 1

      Are you suggesting we evoluted to where we are rather than evolved?

      --
      Apparently wizard is not a legitimate career path, so I chose programmer instead.
  14. Linux or Windows desktops? by Pecisk · · Score: 3, Interesting

    Please, clarify. I understood that desktops was still Windows, but they used open source apps - Mozilla, OpenOffice.org suites, etc. Where's printer and scanner drivers comes in?

    --
    user@ubuntubox:~$ stfu This server is going down for shutdown NOW!
    1. Re:Linux or Windows desktops? by Anonymous Coward · · Score: 0

      If you could only be bothered to read the link instead of asking others to read it for you....

    2. Re:Linux or Windows desktops? by fishexe · · Score: 1

      Please, clarify. I understood that desktops was still Windows, but they used open source apps - Mozilla, OpenOffice.org suites, etc. Where's printer and scanner drivers comes in?

      TFA states that the desktop systems were dual-boot. Why they would do that in an office setting instead of just migrating to one or the other, is beyond me.

      --
      "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
    3. Re:Linux or Windows desktops? by js3 · · Score: 1

      Because hardware changes over time. Example: Department buys a newer better printer, but people using a linux desktop can't use it for printing because there are no drivers for it.

      --
      did you forget to take your meds?
    4. Re:Linux or Windows desktops? by Anonymous Coward · · Score: 0

      Please, clarify. I understood that desktops was still Windows, but they used open source apps - Mozilla, OpenOffice.org suites, etc. Where's printer and scanner drivers comes in?

      I would hazard a guess and say network printers and scanners shared off a print server.

    5. Re:Linux or Windows desktops? by Anonymous Coward · · Score: 0

      The printer and scanner drivers function outside of those programs. If HP doesn't make a printer driver for Linux, then they can't buy HP printers. Usually Linux drivers for printers are geared for mainframe printing, not the office type where you'd have a stapler and hole puncher.

    6. Re:Linux or Windows desktops? by Svartalf · · Score: 2

      I call BS. Each and every one of those "Office" printers are devices that are network-centric. By definition it has to support a Jetdirect, LPR/LPD, and at least an IPP print queue- and use PCL or Postscript for the print command language.

      I've not had a "problem" needing "drivers" for an "office" printer for the last decade.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    7. Re:Linux or Windows desktops? by Pecisk · · Score: 1

      Maybe then buy printer which actually works with your actual systems? It is not that it is 2000 all over again - Linux printing (and CUPS in general, thanks to Apple and OS X) support is quite high.

      --
      user@ubuntubox:~$ stfu This server is going down for shutdown NOW!
    8. Re:Linux or Windows desktops? by deapbluesea · · Score: 1

      I call BS on your BS. I'm running Ubuntu 10.10 at work and haven't gotten the Xerox multifunction printer to work properly yet. Half the features are unavailable, and the vendor support is non-existent. They provide a Linux print package that consists of their own printing functionality, but then leave out the actual drivers. I hacked a PPD file to at least be able to do some of the work, but every print job results in an "Out of Paper" error followed by a "Job Successfully Completed" message. I never know if I'm going to get my printout or not. Consequently, it's about a 100m walk to the printer up some stairs. I don't mind the exercise, but when a PDF fails to print, I lose a lot of time walking back and forth trying to fix the problem. That's not a business environment conducive to efficiency.

      --
      Government is not reason; it is not eloquent; it is force. Like fire, it is a dangerous servant and a fearful master.
    9. Re:Linux or Windows desktops? by stewbacca · · Score: 1

      Your comment provides much insight as to why Linux does not enjoy mainstream success (feel free to add a strong lisp for effect):

      By definition it has to support a Jetdirect, LPR/LPD, and at least an IPP print queue- and use PCL or Postscript for the print command language.

    10. Re:Linux or Windows desktops? by Carewolf · · Score: 1

      I haven't seen a printer for 5 years that couldn't print from Linux. USB printing is standard, and if they don't connect with USB, they connect via ethernet, and Linux supports all the options there as well. The printer thing is a red herring and shows somebody hasn't updated their anti-linux trolling.

    11. Re:Linux or Windows desktops? by Carewolf · · Score: 1

      I have had needed drivers in the last decade. I need to install printer-drivers whenever I use Windows, but from Linux all printers just work right out of the box without the need to download or install drivers.

    12. Re:Linux or Windows desktops? by Anonymous Coward · · Score: 0

      When you have network printer, that does not have it's own software, but for example requires to be shared via Samba maybe?

    13. Re:Linux or Windows desktops? by Alex+Belits · · Score: 1

      Except, of course, he is right, and you are talking out of your ass.

      Networked printers with features that he mentioned, are not only automatically supported but also automatically detected by CUPS (that is, printer support that is always installed on desktop Linux and OSX). They indeed "just work".

      --
      Contrary to the popular belief, there indeed is no God.
    14. Re:Linux or Windows desktops? by Alex+Belits · · Score: 1

      Except, HP supports all its printers on Linux now. Their utility (hplip) is much more user-friendly than their Windows monstrosity, too.

      --
      Contrary to the popular belief, there indeed is no God.
    15. Re:Linux or Windows desktops? by stewbacca · · Score: 1

      I'm talking out of my ass if the mainstream understood a single piece of his post, but they don't, so I'm not, so Linux is relegated to people who are interested in discussing the nuances of LPR/LPD, IPP, PCL etc. etc.

    16. Re:Linux or Windows desktops? by Alex+Belits · · Score: 1

      You are arguing against reality.

      If your point is that you and your friends at Microsoft can spread FUD among the users, this is a losing battle for you because Microsoft did that for its whole history and now it is failing. If you are trying to prove something else, you are a moron.

      --
      Contrary to the popular belief, there indeed is no God.
    17. Re:Linux or Windows desktops? by stewbacca · · Score: 1

      I don't think I'm trying to prove anything, so I guess that makes me not a moron.

      If you think Linux doesn't suffer from mainstream adaptation because of its inherent (or in some cases, perceived) complexity, then you need to step outside of your wolrd-view (basement).

      I'm not a Microsoft user, nor are my friends. I'm not sure what kind of logical fallacy "calling somebody a name as an insult, but the name doesn't fit" is, but you just made it.

    18. Re:Linux or Windows desktops? by Alex+Belits · · Score: 1

      There is no complexity, and there is no perception of complexity, except among people who listen to you and your colleagues. Linux and OSX share the same printer support infrastructure. Anyone who ever encountered a recent consumer-oriented distribution, sees this immediately, even without knowing how components and protocols are called.

      The last hope you have is to post fake problem reports from 20 accounts and respond from each of them to the rest, so people might think, there is some legitimacy to the FUD you are spreading -- and as I see here, Microsoft marketdroids are already at this stage. Die in a fire.

      --
      Contrary to the popular belief, there indeed is no God.
  15. Whatever. by symbolset · · Score: 2

    They'll get the update complete just in time to miss the migration to mobile. What's with Germany?

    --
    Help stamp out iliturcy.
    1. Re:Whatever. by shutdown+-p+now · · Score: 1

      Migration of what to mobile? Work office? I don't see that running on iPad anytime soon.

    2. Re:Whatever. by symbolset · · Score: 1

      You'll see. I wouldn't want to ruin the surprise for you. You'll know what I meant soon enough.

      --
      Help stamp out iliturcy.
  16. Change of government by SmilingBoy · · Score: 5, Informative

    It is worth noting in this context that there were a number of changes of government in Germany, implying that party politics might also have played a role. Between 1998 and 2005, the German government was a coalition of social democrats and greens (with a green foreign minister); between 2005 and 2009, the government was a coalition of christian democrats (conservatives) and social democrats (with a social democrat foreign minister); and since 2009, the government has been a coalition of christian democrats and liberals (with a liberal foreign minister). The "SPD" mentioned in the article is the social democrat party.

    1. Re:Change of government by Dr.+Hok · · Score: 1

      It is worth noting in this context that there were a number of changes of government in Germany[...]

      That's exactly what I thought. It's the political agenda, not a well-weighed decision based on usability or efficiency. In case some readers don't know the German political landscape, 'liberal' here stands for 'business-friendly' (as in 'we support the businesses of our friends'). They once even called themselves 'the party of the top earners' (until they realized it cost them a considerable amount of votes).

      --
      Say out loud: I'm an Aspie and I'm somewhat proud, I guess. Uh. Can I write an email in all caps instead? Hm...
    2. Re:Change of government by Anonymous Coward · · Score: 1

      the government has been a coalition of christian democrats and liberals (with a liberal foreign minister)

      And one should probably add here that "liberal" in German political parlance means something very different; the German "liberal" party is probably closer to libertarianism than any other US-American political position, although if you're thinking Ron Paul now, you'll have the wrong idea, too. For the most part, they're about 80% laissez-faire capitalism and 20% personal liberty, and they're usually happy to form coalitions with the conservatives and sacrifice personal liberty (which the conservatives, naturally, are vehemently opposed to) for the sake of economic liberty. As such, they have a reputation for being the party of businessmen, bankers and the like.

    3. Re:Change of government by Anonymous Coward · · Score: 0

      Exactly this.

      For the non-Germans we should clarify that our liberals are not the social liberals* to which this term might refer in the english-speaking world, but rather they're neoliberals in that their policies usually involve bending over to corporate interests.

      That's why OP and i suppose the change of government effected this move to proprietary software.

      * Social liberals are generally found in the green party.

  17. But wait... by Anonymous Coward · · Score: 0

    I thought this is the year of Linux on the desktop!

    1. Re:But wait... by muckracer · · Score: 1

      > I thought this is the year of Linux on the desktop!

      It is!! *

      * except in Germany

  18. What the fuck Germany! by Anonymous Coward · · Score: 0

    You never quit before even when the entire world was against you!

  19. suspicious by LingNoi · · Score: 3, Insightful

    Henning Tillmann, a colleague of Oliver Kaczmarek, the SPD MP who raised the question, and a member of the SPD executive committee's web policy discussion group, told our associates at heise Open that the government's response was not satisfactory. "The reasons given for the return to Windows are implausible," says Tillmann, "We need the figures." The costs of licensing Windows and MS Office throughout the department would cover the costs of programming a hell of a lot of drivers, notes Tillmann. Oliver Kaczmarek has already announced his intention to take the matter further and demand a clear statement from the government.

    We have scanners and printers running no problem in our office on Ubuntu. Why exactly does he mention having to program printer and scanner drivers?

    They might have a legitimate problem but from the information presented it sounds like poor excuses when someone asks for the exact figures and he responds with the need to write drivers. It sounds like something Microsoft would say from their "get the facts" campaign.

    1. Re:suspicious by Anonymous Coward · · Score: 0

      Regardless of if they use windows or linux, these issues should be the IT departments problem. Well if all the IT department know is windows, and they never wanted to switch in the first place..........

    2. Re:suspicious by Anonymous Coward · · Score: 0

      The problem is that, while using "Windows" the IT deparment only needs to know how to install a driver. Meanwhile using Linux require IT department personal that knows how to program a driver. Guess which IT deparment is cheaper in the long run?

    3. Re:suspicious by Thad+Zurich · · Score: 1

      A matter of expectations management, perhaps. In this case, maybe they actually funded some driver-writing (good planning) when they should have just replaced incompatible hardware (poor implementation choices). The overall air of the citation seems to hinge on customer expectations. It seems more likely that the drivers issue is a red herring, and that the real costs derive from the need to cross-train monoculture victims in the workforce.

    4. Re:suspicious by lennier1 · · Score: 2

      Driver support hugely depends on the vendor (and sometimes even on the model).

      For example, at a previous company we had some of those souped-up copiers Canon sells for twelve grand a piece. The kind that is supposed to do everything short of making coffee.
      Canon's management software for the Windows servers (rights management based on LDAP groups and stuff like that) must have been written by half-blind chronic drunks, but it still worked somehow. But Canon treated the Linux driver as the company's bastard child, leaving many in the tech department the odd men out. Printing usually worked, but occasionally only b/w or your printouts suddenly ended up on large A3 paper instead of regular A4-sized sheets. Creating booklets via the built-in stapler was mostly a game of chance and don't even get me started on scanning stuff straight a Linux share....

    5. Re:suspicious by squizzar · · Score: 2

      What bass-ackwards printers are they using? I'd have guessed that most printers used in a corporate environment are postscript based, so support shouldn't really be an issue. Secondly I thought scanners just used SANE? Which is why the Windows drivers work right? Why not have a windows print server?

      I think what's happened here is that the spokesman has had the problem 'simplified' to his level of understanding because the actual issue is either to complex or is actually BS.

    6. Re:suspicious by TwistedPants · · Score: 1

      I wish I could use the hit and miss behavior of all of the printers on our network to justify a migration to ubuntu for all.

    7. Re:suspicious by Anonymous Coward · · Score: 0

      Some scanners and printers down't have linux drivers available. Those printeres are hard to replace. For example Royal Mail in the UK recommend that postage labels are printed on SX4 printers. There is no decent driver for Linux for that printer.

    8. Re:suspicious by Anonymous Coward · · Score: 0

      Well, if you're not experiencing a driver problem, then that must mean no one else is.

      Linux is great - if you're comfortable using a command line, compiling 3rd party drivers from source, etc. That's MAYBE 10% of computer users.

    9. Re:suspicious by throx · · Score: 2

      What bass-ackwards printers are they using? I'd have guessed that most printers used in a corporate environment are postscript based, so support shouldn't really be an issue.

      Not in my experience. Printers tend to be a crazy mess of different technologies supplied by the cheapest supplier/closest friend of the IT Manager/whatever someone found at Best Buy/etc. I'd estimate maybe 25% of the printers I've seen in corp environments support Postscript, about 50% support some variant of PCL (which mostly overlaps the Postscript ones) and the rest are a mix of custom drivers and just plain bizzare cruft.

      If it makes you feel any better, the non-PS/PCL ones tend to not have x64 drivers for Windows so the whole thing just demonstrates the typical corporate shortsightedness in purchasing decisions.

      Scanners in a corporate environment tend to be photocopiers with a network card that dumps a file somewhere so they likely won't be as much trouble as a printer. There's still the odd bizzaro scanner that just doesn't have drivers for anything but Win95 but those are slowly dying out. Assuming SANE is a very, very risky proposition.

      Having a Windows Print Server doesn't really work because Windows works best by offloading the rendering to the client rather than using the server.

      So, the print driver issue is likely real (though odd because it would have been cheaper to just get Linux compatible stuff for far less than driver development costs); the interop between OpenOffice and MS Office is definitely real; and there's more likely a lot of plain bad planning that just made a mess of the whole migration which put a bad name on tech that really isn't that bad.

      --

      Fear: When you see B8 00 4C CD 21 and know what it means

    10. Re:suspicious by kevinNCSU · · Score: 5, Insightful

      We have scanners and printers running no problem in our office on Ubuntu. Why exactly does he mention having to program printer and scanner drivers?

      Now I'm just throwing this out there, but it might be possible that there's more then one printer company that makes more than one type of printer so that there might exist in one of the foreign offices of the German government a printer of a make and model which isn't the exact same as yours?

    11. Re:suspicious by Sancho · · Score: 1

      That does sound like a marketing droid, but let's not pretend that there aren't driver issues on Linux. A lot of printers will work fine out of the box, but if they don't, you aren't going to get any support from the manufacturer. This sounds more like an IT team that couldn't do their research or had a lot of previously bought hardware around that happened to not work.

    12. Re:suspicious by LaissezFaire · · Score: 1

      Printers and scanners are a common issue in linux. (Software modems were another, though less common now, of course.) And the drivers just don't work the same as the windows drivers. I still wind up setting up separate simplex and duplex "printers" most of the time.

    13. Re:suspicious by jedidiah · · Score: 1

      > Well, if you're not experiencing a driver problem, then that must mean no one else is.

      The same goes for Windows.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    14. Re:suspicious by JAlexoi · · Score: 1

      For 12'000 these machines should be able to connect to a System/360 and work.
      Try Lexmark, they should work properly. Since Lexmark got the printing business from IBM.

    15. Re:suspicious by Anonymous Coward · · Score: 0

      HP is the only company that really fully supports its stuff on Linux. So that's basically your only choice if you're running Linux systems.

    16. Re:suspicious by Anonymous Coward · · Score: 0

      Well, I've been working in a unix minded (note: not open source minded!) company until 4 years ago. We got one of those big printer copiers installed, the kind that fits two boxes of a4 paper inside, and then some. Of course, we could print fine on this machine, using standard postscript support. But the more advanced stuff was never supported, like sending a document to the printer, where it stays until somebody types his secret code. In our case, we had to provide additional printers to people working with confidential documents. Printers that are then used instead of the big, cheap printer, increasing cost.

      Not saying that cost of printer drivers should be suffient motivation for switching a government back to M$, but being on Linux can still result in additional overhead.

    17. Re:suspicious by lennier1 · · Score: 1

      Nah, I'm sure it was our fault anyway for using something as exotic as Debian and Ubuntu. ;)

      That was two companies ago. Live and learn ...

    18. Re:suspicious by Anonymous Coward · · Score: 0

      Yup, pretty much. Except that EVERY manufacturer actually supports their hardware on Windows.

    19. Re:suspicious by VortexCortex · · Score: 1

      We have scanners and printers running no problem in our office on Ubuntu. Why exactly does he mention having to program printer and scanner drivers?

      Now I'm just throwing this out there, but it might be possible that there's more then one printer company that makes more than one type of printer so that there might exist in one of the foreign offices of the German government a printer of a make and model which isn't the exact same as yours?

      I've yet to find a printer that didn't work with Linux.

      In fact: I've had more problems with Win7 x64 drivers than with Linux x64.

      I'd like to see the Government's list of actual non-functional printers (wouldn't you?).

    20. Re:suspicious by Anonymous Coward · · Score: 1

      Let me try getting this straight; You're saying it's cheaper to migrate a whole departement back to a platform that is under constant siege by malware, virus and trojan peddlers, than throwing out crap peripherals and getting replacements that do work? Insightful, indeed...

    21. Re:suspicious by Anonymous Coward · · Score: 0

      We have scanners and printers running no problem in our office on Ubuntu. Why exactly does he mention having to program printer and scanner drivers?

      They might have a legitimate problem but from the information presented it sounds like poor excuses when someone asks for the exact figures and he responds with the need to write drivers. It sounds like something Microsoft would say from their "get the facts" campaign.

      Exactly!
      I 've been searching for a cheap desktop laser printer, and finally selected one (Xerox phaser 3117). as I've been using Linux and experienced printer problems in five years ago), asked the dealers whether the particular printer work in Linux? All of them except one answered that they have no drivers for Linux, and advised me to install windows. But one dealer told me." why do you want dirver? All modern Linux distros work in printers .. Sceptically I asked him to bring the printer to my house and demonstrate it to run on Linux if not the deal is off. He took the challenge and come to my house, and install it. He didn't do any thing just plug and power it.. My ubuntu instantly recognise and viola.. the dealer left me with a souvenir .. window driver CD.. I am waiting for some unfortunate windows user to donate it..

      with regards,
      vaithy

    22. Re:suspicious by spasm · · Score: 1

      What's the make & model of your scanner? I run ubuntu and despite several attempts, finding a current model cheap (under USD$100) flatbed scanner that definitively works with ubuntu is surprisingly difficult. The SANE compatibility guide is huge, but largely lists scanners which are long out of production - fine if you want to know if that ebay scanner will work; useless if you're looking at current models on offer at the local electronic retailer. Ubuntu's compatible hardware guide isn't much better. Compatibility (and documentation of such) seems to be quite good in higher end machines (over USD$300), but I don't want to spend USD$300 or more on something I need maybe once or twice a month.

    23. Re:suspicious by SplashMyBandit · · Score: 1

      You do know that Mac OS X uses CUPS underneath right? The same printing software as Linux.

    24. Re:suspicious by LaissezFaire · · Score: 1

      No, I didn't, but I'm not sure that matters. CUPS is just the underlying printing subsystem. I'm pretty sure that Mac users don't have to point a browser to http://localhost:631/ to add a printer, or use the Gnome/KDE GUIs. That can be the hard part of adding a printer. (They may have different drivers available than linux tends to, but I don't have any data on that.)

    25. Re:suspicious by Anonymous Coward · · Score: 0

      In very large offices they tend to have a shared corporate printer. I think that thier $14,000 Xerox Printer/Copiers drivers might be a little more complex than your $100 deskjets.

    26. Re:suspicious by Anonymous Coward · · Score: 0

      with the cost of printers these days, throw out one's that donw work

    27. Re:suspicious by Grishnakh · · Score: 1

      That's why it's always best to buy HP office printers.

    28. Re:suspicious by lennier1 · · Score: 1

      Our department was pushing a comparable HP system, but the guy in the finance department who had to sign off on it "knew someone" and the result was that Canon which cost half a grand less but caused problems whose costs had produced additional expenses in excess of that within the first 14 days.

    29. Re:suspicious by Alex+Belits · · Score: 1

      I'd estimate maybe 25% of the printers I've seen in corp environments support Postscript, about 50% support some variant of PCL (which mostly overlaps the Postscript ones) and the rest are a mix of custom drivers and just plain bizzare cruft.

      Hello, people of 1994! Dotcom bubble will burst in March 2000. Don't tell me I have not warned you.

      --
      Contrary to the popular belief, there indeed is no God.
    30. Re:suspicious by Alex+Belits · · Score: 1

      I'm pretty sure that Mac users don't have to point a browser to http://localhost:631/ [localhost] to add a printer,

      Actually they do. This is the easiest way to configure printers, and the interface is exactly the same as on Linux.

      or use the Gnome/KDE GUIs.

      OSX printer configuration utility looks like a twin of KDE one.

      --
      Contrary to the popular belief, there indeed is no God.
    31. Re:suspicious by Alex+Belits · · Score: 1

      HP provides a tool with bells and whistles, however everything else has drivers/networking support that works just fine.

      --
      Contrary to the popular belief, there indeed is no God.
    32. Re:suspicious by Grishnakh · · Score: 1

      One thing we need we need to differentiate here is consumer printers vs. business printers. Linux drivers for many consumer printers are indeed lacking, and that's frequently because these printers are software printers (or "host-based" printers): they do all their processing on the host PC, to save money. Business printers are a different matter; any real business printer is going to have PostScript support, and frequently even PDF support these days. All the PC has to do is send it a PS or PDF file. And any real business printer is going to be networked, not directly connected. However, many high-end business printers do have drivers which can tell the user all kinds of information about the printer, such as various tray options, ink remaining, etc. This usually isn't absolutely necessary though, and it's usually possible to print to the printer with a pretty simple PS driver.

      If a business is using a $30 consumer printer, then they're obviously idiots. There's never a good reason to use one of these, not only because they're not reliable and have no driver support for other OSes, but also because the ink costs are ridiculous. If your business can't afford a laser (or color laser), then you should just give up. A decent small-business color laser these days costs $500-1000.

  20. winner take all by Anonymous Coward · · Score: 0

    of course windows is interoperable with itself. pfft.

    1. Re:winner take all by Mathinker · · Score: 2

      > of course windows is interoperable with itself. pfft.

      If only you were actually right! Ooops, nix that, that would mean that a lot of Slashdotters would lose their jobs...

  21. Translation from Buzzspeak to English by IICV · · Score: 0

    From the article:

    Back in 2007, the Foreign Office's IT department regarded the use of open source software on servers and desktop systems as a success story. IT costs per workspace were reported to be lower than in any other government department, despite the demands imposed by running a high security, globally distributed IT infrastructure. The use of Linux desktop systems in the Foreign Office also acted as a beacon for the use of open source software in other government departments.

    Translation: Open Source Software has worked really well for us for the last ten years on servers, five years on desktops and three years on office suites.

    The Foreign Office launched a modernisation process in 2010, one component of which was the pursuit of a new IT strategy moving away from open source software and towards "standardised proprietary client solutions" as used in other ministries. Specifically, this means a return to Windows XP, to be upgraded at some point to Windows 7, Office 2010 and Outlook. According to the government, this will not give rise to any immediate costs, indeed, they expect introduction of these "standardised software products" to produce "efficiency gains". Open source software will continue to be used on servers.

    Translation: Microsoft wined and dined whoever is in charge of setting organization-wide policies (it's not bribery if nothing shows up in your bank account!), and then offered to price-match the Open Source stuff if we would switch back - especially since we were telling other organizations how awesome our Open Source rollout was.

    I mean, why else would they take a system that has, apparently, been working pretty well for the last three years and replace it with the system they just left, miraculously at no extra cost?

  22. Driver Costs Not Realistic, Says Article by Daengbo · · Score: 5, Interesting

    A comment from someone in the government shows that this isn't going down without a fight. The FO's answers to inquiries claimed driver costs were high. Officials say that something's wrong if writing drivers costs more than refitting the entire bureau with new Win/Office licenses.

    1. Re:Driver Costs Not Realistic, Says Article by Bert64 · · Score: 1

      They have been using this system for several years already...
      So lets assume that when they started, they may have had to write drivers for some hardware they already had. But surely this has now been done and won't be a recurring cost.
      Unless ofcourse they are actively procuring new hardware which doesn't have linux drivers, but why would they do that? That's just unbelievably stupid, there is plenty of hardware out there which already has very good linux drivers available.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    2. Re:Driver Costs Not Realistic, Says Article by Anonymous Coward · · Score: 0

      Drivers *are* a recurring cost:
      1. You don't write perfect drivers.
      2. If you don't have a frozen API to write to, you actually get to port the drivers (unless you manage to get them adopted by someone else who needs to be given the hardware and do the porting for you).
      3. You have to buy need devices which need new drivers.

      As for why people would buy new hardware?
      I dunno, they probably can't find old hardware in the price list.

      As for blacklisting devices w/o Linux drivers, that's tougher, it's possible they have contract rules which require them to take the cheapest hardware or something.

      As for driver availability, the last time i checked on an "interesting" device, it was a special printer (huge, not a style i was familiar w/) and there was an OS X driver for it, but no Linux driver, so this stuff definitely happens.-- Note: I checked because someone complained that there were no non Windows drivers, he was wrong, as there were OS X drivers, but he was indeed complaining about the lack of Linux drivers for it (and its entire family). I don't have access to that hardware so it was just research I did for kicks.

    3. Re:Driver Costs Not Realistic, Says Article by squizzar · · Score: 1

      Except that a large number of API changes in the kernel are accompanied by the relevant changes to affected drivers. Either get the driver in the kernel, or accept the cost of patching drivers as part of the (I'd assume significantly greater) cost of moving to a new kernel version. In a corporate/government environment I'd guess this doesn't happen every couple of months.

      Buying new devices: You could do the research and buy ones that are supported. Factor it in as part of the support cost of the device. If the hardware is so esoteric that you can only buy it from one source it behoves the manufacturer of said hardware to provide the drivers for you if they want to sell their incredibly unusual kit.

    4. Re:Driver Costs Not Realistic, Says Article by Anonymous Coward · · Score: 0

      That's just unbelievably stupid

      Remember, we're talking about a government.

    5. Re:Driver Costs Not Realistic, Says Article by polyp2000 · · Score: 1

      Indeed ... What hardware are they using? - Writing drivers couldnt have been that high - otherwise it would have been cheaper just to by hardware that is known to work well with linux.

      --
      Electronic Music Made Using Linux http://soundcloud.com/polyp
    6. Re:Driver Costs Not Realistic, Says Article by jgtg32a · · Score: 2

      Those licenses aren't as expensive as you think, when you take loss of productivity into consideration.

    7. Re:Driver Costs Not Realistic, Says Article by IICV · · Score: 1

      Officials say that something's wrong if writing drivers costs more than refitting the entire bureau with new Win/Office licenses.

      Not really - Microsoft will offer Win/Office licenses for free if that's what it takes to move you away from an OSS deployment, as well as technical assistance in making the move.

      After all, it's totally profitable for them to spend money locking you in now, in order to make money later when you pay to upgrade everything to Windows Cloud Edition (Free with a $20/month subscription per license!)

    8. Re:Driver Costs Not Realistic, Says Article by Anonymous Coward · · Score: 0

      Except that a large number of API changes in the kernel are accompanied by the relevant changes to affected drivers.

      That only happens when king linus descends from his high horse and allows lesser code into the immortal kernel.

    9. Re:Driver Costs Not Realistic, Says Article by Anonymous Coward · · Score: 0

      It doesn't exactly take a lot for driver costs to skyrocket to extremes. If you have a few people working on it you could easily be looking at 500k a year just for drivers. No idea how big there department is but that buys an aweful lot of licenses.

    10. Re:Driver Costs Not Realistic, Says Article by buchanmilne · · Score: 1

      Show me an in-kernel printer driver. If your printer vendor isn't doing *their* job (upstreaming printer drivers, or maintaining them if they want to retain all their IP in-house), change printer vendors (see below).

      3. You have to buy need devices which need new drivers.

      As for why people would buy new hardware?

      If you're a big shop like this, you specify Linux support as a requirement, and do a PoC or open tender when you want to introduce new printers, and select models that pass your requirements. This should not be your problem , it is your vendors' problem.

    11. Re:Driver Costs Not Realistic, Says Article by Bert64 · · Score: 1

      Contract rules requiring the cheapest hardware still require that the hardware be fit for purpose... Otherwise the cheapest "printer" is actually a disposable pen. Hardware that does not work with your existing systems is not fit for purpose.
      If you are (or planning to) run linux, then linux compatibility should be a requirement, and any manufacturer unable to fulfil your requirements should be excluded from bidding.

      Also if the hardware does not have drivers for the platform you are using, then the cost of writing those drivers is part of the cost of hardware, is it still cheaper?

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  23. interoperability problems? Linux is not to blame by Anonymous Coward · · Score: 0

    I expect that some of the "interoperability problems" here stem from the fact that some manufacturers are not forthcoming with information for good drivers. Another reason is that the interoperability with MS-Windows is not optimal, but here is Linux not to blame......

  24. Yes ... Open Source can present some IT challanges by Anonymous Coward · · Score: 1

    and some issues for certain functions and users. The bigger question for me is how many security / virus issues occurred during the use of Linux for both servers and desktop ?

  25. FOSSFag status? by Anonymous Coward · · Score: 0

    SupercalafragalisticexpialaTOLD!

  26. Congratulations by Anonymous Coward · · Score: 0

    ... to Microsoft ... Guess someone did some good lobbying :)

  27. what is wrong with this? by Anonymous Coward · · Score: 0

    has also used open source software such as Firefox, Thunderbird and OpenOffice on its desktop systems

    I also use these on my Windows 7 desktop at the office. Could the missing functionnality be the inability to read stupid PPTs? I call BS on missing functionality, a lack of usability and poor interoperability!

  28. it is difficult by roman_mir · · Score: 4, Informative

    It's hard not only for governments. A retail operation was trying to switch to Ubuntu boxes and one of the problems became Zebra LP 2824 thermal printer drivers, which are all for windows and none are for unix/linux. Of-course CUPS support these printers to an extent, but not completely and the worst part is printing in Cyrillic - it doesn't work. Barcodes do print and English prints though. Is this a show stopper for Linux on desktop? It well could be in this case.

    1. Re:it is difficult by TheDarkMaster · · Score: 1

      I managed to make one of these run on Linux, but it had to write my own "driver" (in quotes because it's actually part of the application that became able to communicate at low level with the printer via parallel port)

      --
      Religion: The greatest weapon of mass destruction of all time
    2. Re:it is difficult by roman_mir · · Score: 1

      well, yes, I wrote 'raw' into it as well as ZPL and it works, but as I said the problem is writing out characters that are not in normal ASCII, in this case Cyrillic. The characters are not printed.

    3. Re:it is difficult by GNious · · Score: 2

      I would not use Zebra's print-drivers for Windows as example of Windows being better - the drivers are severely buggy, leaking more memory than a KDE workstation running firefox!
      We have gone so far as to writing our own drivers, and overall recommending customers to stay as far away from Zebra's drivers as humanly/serverly possible.

    4. Re:it is difficult by vegiVamp · · Score: 1

      While the lack of proper drivers (or postscript emulation, for that matter) is the printer manufacturers' fault, I have to say that as their neighbour I wasn't aware that german officials did their administration in Cyrillic. The rest of the country seems to do just fine using the Roman alphabet.

      --
      What a depressingly stupid machine.
    5. Re:it is difficult by TheDarkMaster · · Score: 1

      Ahhhhhh... Yep, you are limited to the character map from the printer in "raw" mode. I tryed, but to draw something using fonts like Verdana you need the Windows driver :(

      --
      Religion: The greatest weapon of mass destruction of all time
    6. Re:it is difficult by Anonymous Coward · · Score: 0

      Why would the germans want russian characters?

    7. Re:it is difficult by lvangool · · Score: 1

      It's the Foreign Department. Think about it.

    8. Re:it is difficult by vegiVamp · · Score: 1

      Yes, well, given that I'm a neighbour, the germans all seem a bit foreign to me :-p

      --
      What a depressingly stupid machine.
    9. Re:it is difficult by Anonymous Coward · · Score: 0

      We are using the ZEBRA printers for our car retailer partners via CUPS with no problem :) !

    10. Re:it is difficult by ducomputergeek · · Score: 1

      Solution: Dymo. Company I worked at was dealing with retail POS software written in Java. We were able to get our standard offering up and running on OpenSuSE and SLED without any problems for use with HP rp7000 and NCR POS systems. For label printing we used the Dymo LabelWriter series which are A: cheaper than Zebra and B: has CUPS drivers and many builds have them included by default.

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
    11. Re:it is difficult by moco · · Score: 1

      I can't talk about the specific model you mention, but the zebras I worked with were far from a "generic" printer. In the sense that you either used their windows label printing software (labelview) or, if your requirements are not met, you write specific code for them even in windows. Admittedly this was 10 years ago, maybe labelview has improved or there may be other options out there.

      Anyway, in 2001 I had to write code to print (a very specific type of) labels at an adjustable rate for a production line. Plus we needed to update a database associating each label with the specific article, so labelview was not enough. It ended up running on linux, but it could run on either unix or windows. I still have the ZPL manual sitting on a bookshelf at my house.

      --
      moi
    12. Re:it is difficult by bubulubugoth · · Score: 1

      Zebra implements it`s own language called ZPL, the full specification can be obtained from the web... I used to write directly to a zebra printer coding my own command controls and writing it directly to /dev/ttyS0, that was like... 6-7 years ago for a movie ticket application.... isn't that difficult in the end. .. Zebra printers are no excuse for me...

      --
      Â_Â
    13. Re:it is difficult by roman_mir · · Score: 1

      Did I say anything about Windows being BETTER?

      I said that this printer is not working under Linux for printing out Cyrillic in this case, for a store chain it just maybe a show stopper.

    14. Re:it is difficult by Anonymous Coward · · Score: 0

      Follow the thread, it's not that hard.

    15. Re:it is difficult by roman_mir · · Score: 1

      I did mention they need Cyrillic and other character types to print on those printers, didn't I?

      Yes, we used RAW, we used ZPL - only standard ASCII characters can be printed that way, not Unicode character sets or other types of fonts except for the default.

    16. Re:it is difficult by roman_mir · · Score: 1

      and I wasn't aware that a 'retail operation' had anything to do with German officials.

      Why are half the people in this thread unable to understand the very first sentence in the comment?

      It's hard not only for governments. A retail operation was trying to switch to Ubuntu boxes

    17. Re:it is difficult by Anonymous Coward · · Score: 0

      Let us see alternatives. I have a paragon A3 scanner with a Win98 driver. No win2000, xp, win7 drivers. So I keep a win98 machine in the network for the scanner.

      But this is windows so I suppose it is OK.

      Linux on the other hand... Unacceptable. Get the facts.

    18. Re:it is difficult by Anonymous Coward · · Score: 0
    19. Re:it is difficult by Anonymous Coward · · Score: 0
    20. Re:it is difficult by Anonymous Coward · · Score: 0

      Part of me wonders if the printer requirement was one suggested or donated by a third party. Any competent Linux vendor would have vetted the printers beforehand and suggested which to buy or use.

      Some underhandedness could have been snuck in by "donating" or giving them a great deal on printers that are notoriously hard to work with Linux, and the manufacturer has no interest in developing any Linux support, and might actually put roadblocks up to that end.

      Then again, it could just be that they had these printers from before.

    21. Re:it is difficult by roman_mir · · Score: 1

      It's a retail chain. They already have everything working on Windows, they were thinking about moving to Linux. You don't buy a bunch of new everything only to switch to a different OS.

    22. Re:it is difficult by roman_mir · · Score: 1

      And does it print Cyrillic in Linux?

      But saying that this is a solution... when it's an existing retail chain that already owns its hardware?

    23. Re:it is difficult by inglorion_on_the_net · · Score: 1

      Bar code printers that cost about $250 retail being a show stopper? I would imagine you could just replace them with some model that does work. Sure, it would cost you, but I don't think anybody expected the migration would be completely free. It's all a matter of costs vs. benefits, and I wouldn't imagine some $250 machines being a deal breaker.

      --
      Please correct me if I got my facts wrong.
    24. Re:it is difficult by roman_mir · · Score: 1

      That's just one of the problems.

      But 250 dollars? Multiply that by the number of stores. Also it's not USA where $250 is just a microsecond for the Fed to print and to give out in bailouts. People actually have to make profit to survive.

    25. Re:it is difficult by Alex+Belits · · Score: 1

      Grasp[ing at every straw, aren't we?

      Zebra printers don't work with regular printing applications -- to use them, a custom application has to send command in one of supported formats.

      Oh, lookie, a full documentation! http://www.google.com/search?q=zebra+zpl+programming+guide And it includes, among other things, loading fonts!

      --
      Contrary to the popular belief, there indeed is no God.
    26. Re:it is difficult by Alex+Belits · · Score: 1

      No.

      http://www.google.com/search?q=zebra+zpl+programming+guide

      ZPL supports loadable fonts. They just aren't in any way related to Unicode (and that is the same regardless of the OS used) -- you have access to 256 characters at a time, so if you have multilingual text, you may have to use multiple fonts and 8-bit charset. German is supported with ISO8859-1 or ISO8859-15, cyrillic+ASCII with KOI-8, etc. If you need a label with cyrillic and German, or cyrillic and Japanese you may have to switch fonts.

      This is how those printers work (and how most matrix printers worked in 70's-90's), it has nothing to do with operating systems.

      --
      Contrary to the popular belief, there indeed is no God.
    27. Re:it is difficult by Anonymous Coward · · Score: 0

      I'd argue the block to running Linux in this case is from lack of knowing what to research and not from lack of trying.

      I will point out that any search for help on label printing is all made horribly difficult by the fact there is another language called ZPL which has nothing to do with printers or printing.

      From the manufacturer's site, that Zebra label printer supports:

      Core programming languages
      ZPL, ZPL II, EPL, EPL-Page Mode, EPL2, Line Mode

      The ZPL language? It's just ASCII with special coding for things like labels. Has nothing at all to do with the University of Washington's dead 'better than C/C++' language.

      ZPL II gets you much more. I'd hate to say it, but a little Java or Perl and you could be in business mail merging labels in Cyrillic, Javanese, Hindi or what have you.

      Could be a good Google Summer of Code project if you couldn't scare up support yourself.

      I'm guessing all the windows printer drivers were EPL drivers. Bleh.

  29. Thunderbird would make anyone crazy. by Anonymous Coward · · Score: 1

    I use evolution and consider Thunderbird to be worthless. Aside from that as someone who uses Linux as a primary desktop for years (CENTOS/FEDORA) there's more general wierdness for me compared to Windows 7. Stuff is more likely to just work with Win 7.

    I think the real benefit of open-source has nothing to do with the license cost which is quite overrated. The benefit is that I can just download the latest stuff anytime without having to worry about licenses or other hassles. Because the cost of MS software is quite insignificant for anybody living/earning in a western country (and people in other places mostly pirate it) when you consider it stays current for years. I mean would anyone seriously have considered themselves to save $200 on an XP license for example that they could've used for 6 years if they preferred XP? Maybe a few insane slashmonkeys would try to argue that.

    1. Re:Thunderbird would make anyone crazy. by Alex+Belits · · Score: 1

      Thunderbird is far superior to Evolution when configured to use IMAP.

      And there is no legitimate reason for using any other mail reading protocol but IMAP.

      --
      Contrary to the popular belief, there indeed is no God.
  30. Sounds about right by Anonymous Coward · · Score: 0

    My girlfriend had very similar complaints when I finally convinced her to give linux (Ubuntu) a try on her laptop. At first it was cool and new to her, but then she actually had to do things and was forced back to her macbook/a windows machine at school. I doubt I'll be able to convince her to go back for a while.

  31. Microsoft invests Billions in... Germany? by fibrewire · · Score: 5, Interesting

    Someone at the top of the ladder @ Microsoft must have seen where this was going.

    http://www.businessweek.com/news/2010-10-06/microsoft-s-ballmer-to-invest-billions-in-cloud-data-centers.html

  32. Which printers? by high_rolla · · Score: 1

    I wonder what printers and scanners they are using that would require them to write their own drivers? I have been using Linux for a few years now as my desktop and have had no problems connecting various printers using existing drivers.

    --
    Ryans Tutorials - A collection of technology tutorials.
    1. Re:Which Printers? by PixetaledPikachu · · Score: 1

      I'm wondering which printers they are using that require them to write drivers? I thought most common printers had Linux drivers nowadays?

      Canon provides a linux driver for my Pixma MP145, but the quality is very underwhelming. I can't switch between printing in color, B/W or greyscale from the GUI

    2. Re:Which Printers? by Zappy · · Score: 2

      My printer advise boils down to, if it doesn't support either pcl or ps don't buy it.

      This rules out most of the crappy inkjets and some multifunctionals.

  33. Writing printer and scanner drivers?? by wvmarle · · Score: 3, Interesting

    It makes me wonder what arcane version of Linux they were using - or what kind of obscure brand of printers and scanners they insist on using. Any serious manufacturer these days supports Linux.

    Now I know not all printers have Linux drivers available; yet this migration has been going on for five years and has been planned probably for years before that.Easy enough to replace equipment that comes to the end of its life span with equipment that's known to work with Linux. At least that is assuming they have a serious and competent IT department.

    1. Re:Writing printer and scanner drivers?? by fishexe · · Score: 1

      It makes me wonder what arcane version of Linux they were using - or what kind of obscure brand of printers and scanners they insist on using. Any serious manufacturer these days supports Linux.

      I have a strong hunch--a very, very strong hunch--that they never actually wrote any printer or scanner drivers, rather the person in charge of explaining the decision reached into the excuse bin and pulled that one out. The real reason probably has more to do with the sort of institutional bribery that Microsoft is famous for.

      --
      "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
    2. Re:Writing printer and scanner drivers?? by amiga500 · · Score: 1

      Governments and corporations often use printers which you would never find at your local Staples. For example check writing printers are one niche. Other specialty printers include wide format printers or high capacity printers. These printers also tend to have a longer life-span than your typical desktop printer. If the printers have a 10 year lifespan, the government may not have the chance to negotiate with the manufacture on getting Linux drivers.

    3. Re:Writing printer and scanner drivers?? by Svartalf · · Score: 1

      Heh... You're deluding yourself... Want to know what typical devices they'd be using? Here's an example thereof:

      The Oce cm2510

      Here's another example...

      The Ricoh C4500

      In both cases, these machines, like pretty much ALL the other "business" printers (and that's what they get used for) run network centric print servers that support LPR/LPD, JetDirect, IPP, and possibly SMB direct spools. They take PCL5 or more typically Postscript as a command language. The stuff you'll find in most of these contexts is not some desktop printer that they've nabbed and slapped somewhere. And if it was done for some lightweight application, they're using a standard network print spool box, coupled with something that's...supported by PCL5 or Postscript, mainly because they don't want to dink with drivers. In the case of the scanners on those multi-function devices, they scan not to a desktop but to your EMAIL.

      Sorry...not buying the line they're running up the flagpole. For the expense of what they claimed for those "drivers" they could have eliminated it if they didn't have devices like the two above. Seriously.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    4. Re:Writing printer and scanner drivers?? by Anonymous Coward · · Score: 0

      There's a driver for my HP printer, but it doesn't actually work. Sometimes.

      I get better results booting to windows and printing from there.

  34. Economically sound? by zebslash · · Score: 4, Insightful

    I am sure that with the money they spend in Windows licenses, they could have bought new compatible printers and scanners. Come on, most high grade, networked all-in-one printers and scanners are compatible with Linux.

    1. Re:Economically sound? by PiSkyHi · · Score: 1
      Bah... Its an excuse - this has nothing to do with the reason they gave and everything to do with politics. Meanwhile, most of have seen the Linux Desktop become solid, stable, feature rich and most of the developers are now moving on to making netbooks and tablets fly as most of the major work is done.

      It reminds me of when I finally bought a VHS machine just as they were being phased out for digital, the cheapest VHS machine came with 6 heads and Hi-Fi sound - it was finally technically complete so I got one cheap.

      These guys have done the exact opposite - spent years with Linux as it continued to become a desktop master, now that it technically is, they drop it. Idiots!

    2. Re:Economically sound? by Anonymous Coward · · Score: 0

      yeah, but driver for new printers will default to 'letter' size of documents and they want A4 and training is problem..

    3. Re:Economically sound? by PsychoSlashDot · · Score: 2, Interesting

      I am sure that with the money they spend in Windows licenses, they could have bought new compatible printers and scanners. Come on, most high grade, networked all-in-one printers and scanners are compatible with Linux.

      You're assuming that's the sort of gear that's at issue. My bank in Canada uses small receipt printers at each teller's desk. They've also had cheque scanners that read the codes at the bottom, often printed in MICR toner.

      While I don't know that the decision isn't ridiculous, I'm not going to assume it is. They may not be having problems with large-scale group printers that we all know can be made to work (well). It may be smaller, industry-specific gear that has lead to this problem. We don't know. So I refuse to play couch-rocket-scientist and tell them how they're doing it wrong and don't know their jobs.

      --
      "Oh no... he found the .sig setting."
    4. Re:Economically sound? by tsj5j · · Score: 1

      It's hard to put a hard figure on lost productivity as employees are encumbered by inexperience or poor UI.
      Training helps (and that costs quite a nice amount too), but I'm pretty certain employees work far faster on a UI they're familiar with.

    5. Re:Economically sound? by AdrianKemp · · Score: 5, Insightful

      I work at a university campus library, we're a tiny little outfit (a mere 140 staff). However we deal with public service as well as maintaining fairly sophisticated servers for the collections and providing cafe-style computer access to students.

      140 staff, another 100 student accessible machines. All are running windows, and those licenses run us $0. This is partly because the people in charge won't allow buying anything but IBM (lenovo) which means that all computers come with windows. The other part of it is Microsoft giving us the software we need free because they want people hooked.

      We have $64,000 in printers, $34,000 of which need to be replaced if we switch to linux, another $10,000 that should be replaced as support is existent but spotty. (I went through all of this when I tried to get a switch happening).

      Without going into staff training or anything else, that means a cost of at least $34,000 (around $250 per staff) in printers to switch to linux. I assure you that printers are a big part of linux's problem in the workplace.

      Is it unfair to linux that the extra cost of buying lenovo desktops can't be factored in (I could by locally for about half the price)? Yes.

      Is it unfair to linux that Microsoft gives away software (and developers to manufacturers) where needed to make the switch to linux harder to sell? A little, but that's business.

      Does it matter? No.

      The simple fact is that as much as I do like linux, Microsoft isn't lying when they say it's more expensive in the workplace. They're being slightly underhanded, but not lying.

    6. Re:Economically sound? by Troy · · Score: 1

      So I refuse to play couch-rocket-scientist

      I burned a good 5 minutes parsing that phrase as some variant of "rock-paper-scissors," and thinking "what could beat a rocket?"

  35. New trend? by Anonymous Coward · · Score: 0

    Will be interesting to see if this is the start of a new trend the same way it was trendy for some governments to start switching towards Linux earlier.

  36. Congratulations to Microsoft by Anonymous Coward · · Score: 0

    Guess someone did some great "Lobbyarbeit" :)

  37. Microsoft invests billions in... Germany? by fibrewire · · Score: 0
  38. Which Printers? by high_rolla · · Score: 1

    I'm wondering which printers they are using that require them to write drivers? I thought most common printers had Linux drivers nowadays?

    --
    Ryans Tutorials - A collection of technology tutorials.
  39. Smells? by Anonymous Coward · · Score: 0

    Looks like someone got a (untracable) bribe maybe?

  40. Why are they writing their own drivers? by perpenso · · Score: 3, Insightful

    ... the cost of adapting and extending it, for example in writing printer and scanner drivers ...

    Why are they writing their own drivers? As a sizable buyer of equipment (the government, not the single department) they could simply tell HP and other vendors that the government will only be considering equipment that has Linux drivers.

    1. Re:Why are they writing their own drivers? by Anonymous Coward · · Score: 0

      Can one Linux driver interface with any Linux desktop Version or Desktop GUI? or must they write many ?
      we want to think that a driver stands alone but do they in fact Stand alone?

    2. Re:Why are they writing their own drivers? by Anonymous Coward · · Score: 0

      In theory for scanning, SANE is the equivalent of (Windows) TWAIN. In practice, I don't know that it actually works that well (I don't know that it doesn't either).

      For printing, there are ~5 or so "printing solutions".

      lpr
      Xprint - this is mostly dead
      CUPS - this is where most people go
      ?? - dunno, but i'm sure it exists
      ?? - dunno, but i'm sure it exists

      Apple offers two approaches for OS X, its own native and CUPS.
      I think for Windows you either get GDI printers drivers or things which speak PostScript and for which a generic driver will more or less mostly work (PostScript support tends to cost more on the consumer side of the range and is less common).

      Note that w/ printing, there are probably 3 aspects: actually printing, queue management (kill his job, jump the queue), resource management (out of toner, out of paper).

      This of course assumes that devices are friendly and use standardish transports. If they use USB there's always the chance that they decide to be "special", I haven't met a special printer, but your iPod is "special" and your phone might be.

      If you're actually writing a kernel module, then no, one linux-kernel-driver is not guaranteed to work beyond a very limited kernel version range. This should only matter if you actually need a kernel module. I think your average printer shouldn't need this. I'm less confident about scanners, see the bit about USB+special.

      AFAIK if you write a driver for an old version of CUPS, it should probably work for a while, I haven't heard any horror stories about CUPS and backwards compatibility.

    3. Re:Why are they writing their own drivers? by squizzar · · Score: 1

      Yes they do. Printing is usually handled by CUPS (which was bought by and is now maintained by Apple). The desktop environments provide their own front end tools, but the underlying system is the same.

    4. Re:Why are they writing their own drivers? by xclr8r · · Score: 1

      My guess is legacy applications, probably run secretly in Wine.

      --
      Beware of those who profit off the docile and persecute the unbelievers.
    5. Re:Why are they writing their own drivers? by Just+Some+Guy · · Score: 1

      Why are they writing their own drivers?

      I've known people who described themselves as programmers. They'd programmed Quicken. They'd programmed Paint Shop Pro. In fact, they were confident that if they could download an app, then they could program it onto their computer.

      I suspect those people program Quicken in much the same way the Foreign Office "writes" printer and scanner drivers.

      --
      Dewey, what part of this looks like authorities should be involved?
    6. Re:Why are they writing their own drivers? by snookiex · · Score: 1

      Probably, but I guess they have a lot of legacy equipment which is no longer manufactured and the vendors find pointless to make drivers for them. On the other hand, I think that it was naive to think that they could make the drivers by themselves. I don't know the scenario, but I'll take my chances when I say that they should have kept Windows boxes to handle the equipment and focused in figuring out a way to share those resources with the rest of the users.

      --
      Open Source Network Inventory for the masses! Kuwaiba
    7. Re:Why are they writing their own drivers? by Anonymous Coward · · Score: 0

      Because it's cheaper than replacing all of the current equipment with new Linux compatible equipment.

    8. Re:Why are they writing their own drivers? by denzacar · · Score: 1

      They are not buyers. At least not any more. Or "in volume".
      Printers and scanners mentioned were probably bought separately by each department and each office (it's FOREIGN office... as in... has offices around the world) "as needed" and "as available locally" over some time IN THE PAST.

      It's not like it would have been wise or advisable if they had thrown their hardware out along with the OS.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens
    9. Re:Why are they writing their own drivers? by DerekLyons · · Score: 1

      the cost of adapting and extending it, for example in writing printer and scanner drivers ...

      Why are they writing their own drivers? As a sizable buyer of equipment (the government, not the single department) they could simply tell HP and other vendors that the government will only be considering equipment that has Linux drivers.

      And HP and the other vendors will look at the relatively tiny size of the buyer insisting on new drivers compared to the enormous market market of people not so insisting... and will let the bid due by date slide past without lifting a finger.
       
      This is driven (pardon the pun) by several effects:

      • Despite it's huge absolute size, the German government isn't buying 100,000 printers at a pop - it's buying 10 here and 100 there, and 20 elsewhere spread out over years.
      • Despite maybe buying 100,000 printers over a decade the German government almost certainly isn't buying a single model - they're buying 1,000 of this, 500 of that, 2,000 of the other.
      • Nor is writing drivers a one-time cost. They have be maintained and updated as firmware and hardware changes - and new drivers have to be written as new models come onto the market in the hopes that German government may buy that model.
    10. Re:Why are they writing their own drivers? by Alex+Belits · · Score: 1

      Equipment doesn't last that long. They used Linux for years, I will be surprised that any single printer (other than HP LaserJet 4 or 5 -- those things last ridiculously long) was not replaced over that whole time.

      --
      Contrary to the popular belief, there indeed is no God.
  41. BS by Anonymous Coward · · Score: 0

    German Foreign Office hired the wrong people in their businesses. If these people have a college education, I expect they can handle changes as this. Also, writing drivers requires the effort to work with the vendor who sold the equipment. German Foreign Office does not want to admit Microsoft gave them a lucrative contract where they could not refuse to say no.

  42. Servers? by bejiitas_wrath · · Score: 0

    Linux has the problems with printer drivers on the desktop, I have had that problem, but for servers it is extremely stable and reliable, not to forget more secure as long as the security people know what they are doing. Modern Linux systems are quite easy to use on the desktop with the Gnome desktop, UNIX and it's descendant Linux are designed for running as a server operating system and it deserves a chance as a business` choice over the Redmond alternative.

    --
    liberare massarum ex ignorantia, clausa descendit molestie.
  43. ACHTUNG! by Anonymous Coward · · Score: 1

    ALLES TURISTEN UND NONTEKNISCHEN LOOKENPEEPERS!
    DAS KOMPUTERMASCHINE IST NICHT FÜR DER GEFINGERPOKEN UND MITTENGRABEN! ODERWISE IST EASY TO SCHNAPPEN DER SPRINGENWERK, BLOWENFUSEN UND POPPENCORKEN MIT SPITZENSPARKSEN.
    IST NICHT FÜR GEWERKEN BEI DUMMKOPFEN. DER RUBBERNECKEN SIGHTSEEREN KEEPEN DAS COTTONPICKEN HÄNDER IN DAS POCKETS MUSS.
    ZO RELAXEN UND WATSCHEN DER BLINKENLICHTEN.

    1. Re:ACHTUNG! by pulse2600 · · Score: 1

      Best. Post. Ever.

    2. Re:ACHTUNG! by Killjoy_NL · · Score: 1

      It is an old one, but a good one :)

      --
      This is the sig that says NI (again)
  44. Calling bullshit by Alex+Belits · · Score: 5, Insightful

    While it's very likely that Microsoft-addicted users complained, I am absolutely certain that no resources were spent on "writing printer and scanner drivers", thus making the whole claim untrustworthy.

    Someone has to be investigated for corruption -- IIRC, in Germany it actually something that matters.

    --
    Contrary to the popular belief, there indeed is no God.
    1. Re:Calling bullshit by Anonymous Coward · · Score: 0

      Someone has to be investigated for corruption -- IIRC, in Germany it actually something that matters.

      Now I'm calling bullshit on you. While I cannot rule out corruption (how should I?), it is no more a concern in Germany than in USA or other first world countries. On Transparency International's annual Corruption Perceptions Index, Germany is on rank 15 while Uk is on 20 and the USA on rank 22.

    2. Re:Calling bullshit by dadelbunts · · Score: 1

      Maybe thats the point. Not spending resources on writing printen and scanner drives that most likely wouldnt work as well as they would on a windows machine.

    3. Re:Calling bullshit by DeathFromSomewhere · · Score: 1

      Transparency International's annual Corruption Perceptions Index

      Highlighted the important part for you.

      --
      -1 overrated isn't the same thing as "I disagree".
    4. Re:Calling bullshit by Alex+Belits · · Score: 1

      They never wrote any drivers. This part is certain. I don't think, they ever encountered any problems with printers, either, but the part about writing driver is easier to prove.

      --
      Contrary to the popular belief, there indeed is no God.
    5. Re:Calling bullshit by Anonymous Coward · · Score: 0

      LOL

      if people spot linus for the crash-prone unusable shit that it is, you cry corruption!

      morons like you are one reason nobody with an actual job goes anywhere near that badly coded pile of shit.

    6. Re:Calling bullshit by Anonymous Coward · · Score: 0

      All the articles on this have been shallow on details, which obviously can be used to gauge the credibility of the announced reasons. While the printer driver issue seems not all too plausible, it's certainly possible.

      That foreign office has to interchange with the tax office and others for example. All of them use Windows, and rely on bureaucratic process; likely invoking custom forms and standardized (Win-only) hardware.

      From a user and IT support perspective it is sound. They certainly tried to make it work, but were the last to hold the fort, with the custom Linux distro for German admin bodies (there's your cause) being discontinued. Also they've been dual-booting still due to requiring Win-only legacy software (tax office again), so that's were the user inertia still was.

      But it's also quite likely that new foreign minister slashed the Linux installations. That party was only faux-pro-open-source and has strong commercial ties. It's estimated that the IT support costs will go up from 2000â per person to around 6000 for a Windows migration... (so much for costly printer drivers)

    7. Re:Calling bullshit by Alex+Belits · · Score: 1

      That foreign office has to interchange with the tax office and others for example. All of them use Windows, and rely on bureaucratic process; likely invoking custom forms and standardized (Win-only) hardware.

      If government uses scripting in Microsoft Word and Excel to handle its forms, the problem is not with software.

      Also they've been dual-booting

      No one sane dual-boots an office computer. If anyone did, the whole thing would be nothing but sabotage.

      still due to requiring Win-only legacy software (tax office again), so that's were the user inertia still was.

      Tax law most likely changed multiple times over the years, requiring full rewrite of tax-related software pieces. If someone kept rewriting them in Visual Basic in the midst of migration to Linux, he was either a complete idiot or intentionally sabotaging the system. Much more likely no such thing existed because tax handling is server-side in custom-made accounting systems.

      --
      Contrary to the popular belief, there indeed is no God.
  45. list plz by epyT-R · · Score: 0

    1. what missing functionality? the article doesn't say.

    2. define 'usability.' is this another "it's not windows" whine fest? osx isn't windows either but you don't see many complaining about that. that's right, end users can't install that latest trojaned screensaver or other useless app that, of course, they 'must' have...or maybe they can't play their mp3s, but that's not linux' fault, that's a policy issue. of course, with windows, it's easier for the average worker bee to get around such things.

    3. interoperability with what exactly? just about any enterprise level printer and scanner will work with any os. I can't believe it's 2011 and we're still dealing with 'winmodem' style 'hardware'. Even on windows most of that hardware performs poorly. It's junk. Stop buying it.

    1. Re:list plz by u.hertlein · · Score: 1

      1. what missing functionality? the article doesn't say.

      Apparently this had something to do with OOo compatibility that could be fixed with a OOo update.

      2. define 'usability.' is this another "it's not windows" whine fest? osx isn't windows either but you don't see many complaining about that. that's right, end users can't install that latest trojaned screensaver or other useless...

      To be honnest I suspect it's something like that. "It's not Windows, I can't install my usual crap". Never mind that user's should NEVER EVER be allowed to do that on a sensitive, internal network (think US State Department computers)

      3. interoperability with what exactly?

      See 1.), it apparently was an office file format interop/compatibiltiy issue (from heise.de).

      Ohwell I'm only paying for this SHIT with my tax Euro - wait, NOT, I'm currently paying for the SAME SHIT with my tax AU$... :-(

      --
      Geek by Nature - Linux by Choice.
  46. ACHTUNG! by Anonymous Coward · · Score: 0

    ALLES TURISTEN UND NONTEKNISCHEN LOOKENPEEPERS! DAS KOMPUTERMASCHINE IST NICHT FÜR DER GEFINGERPOKEN UND MITTENGRABEN! ODERWISE IST EASY TO SCHNAPPEN DER SPRINGENWERK, BLOWENFUSEN UND POPPENCORKEN MIT SPITZENSPARKSEN. IST NICHT FÜR GEWERKEN BEI DUMMKOPFEN. DER RUBBERNECKEN SIGHTSEEREN KEEPEN DAS COTTONPICKEN HÄNDER IN DAS POCKETS MUSS. ZO RELAXEN UND WATSCHEN DER BLINKENLICHTEN.

  47. All quiet on the western front ... by Anonymous Coward · · Score: 0

    *tumbleweed*

  48. Lack of training by Anonymous Coward · · Score: 0

    "Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

    Sounds like they gave them NO training instead of the minimal training it would've taken to teach them the differences.

    1. Re:Lack of training by muckracer · · Score: 1

      > "Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

      "Help! I am trying to QUIT and I can't find the START button! This Linux crap is SO not intuitive!!"

  49. This may be true, HOWEVER by Anonymous Coward · · Score: 0

    It seems like these tests always get skewed by IT technicians who think they know it all. Put a grassroots Linux developer in charge of your IT department, and I almost guarantee you, it won't be this bad.

    As far as missing functionality and interoperability... if it's missing the function, usually it means it just wasn't all that good to begin with...

    In the Linux world, it's not how hard it is to code, it's how badly you want the feature, and if enough users want it, someone will make it happen.

  50. Article is by Anonymous Coward · · Score: 0

    very light on details.

  51. inb4 by Xaemyl · · Score: 0

    inevitable throng of fanbois

  52. poor interoperability by sxpert · · Score: 3, Insightful

    right... it's much easier to be interoperable when everyone is running the same (MS) crap... morons, that's not interoperability....
    as for writing printer drivers, well, their fault for not selecting a manufacturer that makes sure it's hardware is compatible, such as HP

    1. Re:Poor interoperability by calmofthestorm · · Score: 1

      I'm with you in spirit, but I've never had someone mail me out an OpenOffice Writer file. I still get docs from time to time from the occasional computer-clueless user.

      --
      93rd rule of Slashdot: No matter how obvious my sarcasm is, my comment will be taken seriously by someone.
    2. Re:Poor interoperability by Anonymous Coward · · Score: 0

      That was a MS Word document with embedded VBA script written by 5 years old.

    3. Re:Poor interoperability by Anonymous Coward · · Score: 0

      MS Office vs Open Office. Microsoft manages to prevent many fonts from being available in Linux, or in MS Windows without MS Office for that matter. It takes additional effort for someone with Linux/Open Office to use files sent to them by MS users. Have observed this over a few years with a local church that switched to Linux. The problem doesn't decrease much with time. For some reason, the congregation hasn't switched to Linux, and volunteers all work in Windows. The church bulletin is prepared by a volunteer using MS Publisher, which he also uses at work. He sees no need to learn a second program, and no-one has come forward to say they'd like to produce the bulletin using alternative software. Repeat ad nauseam.

    4. Re:Poor interoperability by polyp2000 · · Score: 1

      That most likely because most OpenOffice users are savvy enough to know that the person on the other end might not be running OpenOffice. I Use OO all the time - but ill always convert to an M$ friendly format before sending them off to anyone. I will often also attach a PDF exported directly from OO - just in case.

      Maybe that's the reason no-one has sent you an OpenOffice file

      N.

      --
      Electronic Music Made Using Linux http://soundcloud.com/polyp
    5. Re:Poor interoperability by linuxpyro · · Score: 1

      If I'm going to send someone I don't know a document, I usually send it as a PDF. I use OpenOffice, and a PDF is really the best way I have of being sure that it will look to them as it does on my own machine. Now, I don't do this if the other person has to make many changes, but otherwise PDF is the way to go. I do it even if I've been working on Windows and using Word.

      --
      Saying "I'll probably get modded down for this" in a post is the best way to get it modded up.
    6. Re:Poor interoperability by Risen888 · · Score: 1

      Me too, actually. My workhorse music player application (and when you've got 20k+ audio tracks, yes, workhorse is the word) is gmusicbrowser, doesn't run on Windows (well, it apparently does load, but it doesn't play music because of the lack of some perl bindings). Also, running emacs on Windows is all kinds of fucked up.

      --
      Hey, I finally got my first freak! Took you long enough!
  53. Printer drivers? by SanityInAnarchy · · Score: 5, Informative

    Really?

    I mean, I suppose I don't really know much about this, but did they really have the sort of volume where a rollback to Windows was cheaper than writing printer drivers, and writing printer drivers was cheaper than buying a printer with open drivers? Seriously, what doesn't CUPS support these days?

    --
    Don't thank God, thank a doctor!
    1. Re:Printer drivers? by johnsie · · Score: 1

      Many specialised themal label printers and legacy scanners.

    2. Re:Printer drivers? by Anonymous Coward · · Score: 0

      A Dell 5310n. Maybe I went about it entirely the wrong way, but I now get all my config menus on German because that's the only ppd or whatever I could find. It's not easy. Linux is never just easy.

    3. Re:Printer drivers? by fishexe · · Score: 2

      ...did they really have the sort of volume where a rollback to Windows was cheaper than writing printer drivers, and writing printer drivers was cheaper than buying a printer with open drivers?

      Depends how steep a discount MS used to bribe them into switching back. My guess is "100% until you're out of office" was the offer.

      --
      "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
    4. Re:Printer drivers? by Anonymous Coward · · Score: 0

      Linux is never just easy.

      Hogwash.

      Modern laptop bought a year ago or so, with camera, wireless, bluetooth and all sorts of stuff. Pre-installed with Vista. Wiped and re-installed with Fedora 13. Everything just works. Upgraded to Fedora 14. Everything still just works. Dell networked laser printer at home. Auto-detected and prints just fine.

      No need to hunt for any drivers like I always have to in Windows for those 3-4 devices which are not supported by even Windows 7 Professional.

      Verdict: A modern Fedora is easier to get up and running with full support for all hardware than a modern Windows.

      Yes, that's one example. Others may fare worse. I don't care, since your statement was the *absolute* proposition that Linux is *never* easy. You've just been proven wrong. Deal with it.

    5. Re:Printer drivers? by guruevi · · Score: 1

      Actually, truly legacy scanners and printers do work in Linux and might not work so well with the latest Windows (latest being XP -> 7). SCSI scanners for example are a big one, old PS printers are another one (Windows prints to them but usually messes it up somehow, others get detected as some HP LaserJet version, accept the job and pipe it to the printer version of /dev/null - nothing comes out).

      It's the in-between stage of crappy stuff they bought between 1995 and 2001 that's so bad. Those cheap parallel port scanners and early USB scanners that could be bought for $100 in 1998. All types of printers from old typewriter manufacturers that went into the printer business as a last resort to save their business and don't even exist anymore. Some of them only have Windows 95 and 98 drivers and will work up until Windows XP but no further. Those things should've died a long time ago but somehow people still want to use them.

      Whatever the cost is to replace those systems is absolutely minimal compared to the yearly cost of Windows licensing. We currently pay $95/license/year as a large institution - in just 3 years you have saved the money to buy some really, really nice group printer, label printer, scanner or even an individual printer.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    6. Re:Printer drivers? by tsj5j · · Score: 1

      Printer drivers were just one of the examples.
      I suspect this guy doesn't know much about the specifics, and his comptroller just told him it's more financially viable to switch back to Windows.

      Frankly, I believe that Linux is causing a great deal of inconvenience to both them and businesses that work with them.
      Just Microsoft Office alone and the poor job OpenOffice does of transparently replacing it is sufficient to piss off a whole lot of employees.

    7. Re:Printer drivers? by tiqui · · Score: 4, Insightful

      What follows will look like flamebait from a troll to anybody who wants to ignore the truth, but if the situation is ever going to improve, all of us who use Linux and want it to succeed need to stop ignoring reality. Linux users need to learn to take criticism properly. The simple fact is that for most non-geeks, Linux sucks (I have been using it for years and my business runs almost entirely on Linux, but even I find it almost more trouble than it's worth). If the end user has a problem with Linux, the proper response is to say "wow, we need to better understand the users and we need to fix these problems" rather than posting hostile messages on the web (not saying your particular post was hostile, but it often happens when people complain about Linux) that accuse users of being stupid, or posting responses to cries for help that amount to "RTFM!" or "use the force, read the source!"

      You ask "what doesn't CUPS support these days?", and I say: all but one of the printers my business uses, and support for that one is flaky..... and why should I need one of the worst applications ever written (CUPS) anyway? I dare you to setup a PC with Linux and CUPS and then ask your parents to do something important with it. Odds are, they'll get frustrated and give up without ever getting a single page out of the printer. If they ever have to add a new printer, they'll never succeed. It's a clumbsy, non-obvious pile of junk that has a non-intuitive user interface. Printing in Linux simply stinks; half the time you get blank pages, or pages of garbage ASCII characters instead of the nice output that any idiot can get from Windows or a Mac with a couple of mouse clicks. No average PC user thinks of firing up a web browser and entering a raw IP address into the URL line to get at the printer controls. In Windows, it's very easy to setup, control, and use printers. In Linux, printing appears to be an after-thought that was quickly hacked-in under extreme schedule pressure with the user interface being setup through the web browser because it was quick and easy for the programmers.

      Linux audio similarly sucks (can we please have a single standard programming interface that supports both open- and closed-source applications equally well?!?!?!, scanners suck too (Sane was a good first try.... ten years ago). Have an all-in-one scanner-printer unit? Odds are you'll have troubles. The nearly religious fanaticism for "open" code is only making things worse.... I have nvidia cards in most of my systems and use the nvidia binary drivers (they work and make the Linux boxes every bit as good as any windows box for our custom in-house cad software) but now new Linux distros insist on including crappy open-source nvidia drivers and making it hard to use the good binary drivers from nvidia! Why? Was it because there was no way to make both options easy? Nah, apparently just because some jerks appear to have decided that "open" did not just mean free and open code shipped with Linux, but that actual hostility to non-open code was to be encouraged. When we upgraded some systems and ran into this issue, we had to waste a bunch of time spelunking on the internet trying to find the solution (why did we even have to look? adding support for the new drivers, even as the default, should not have made the newer Linux release even harder to use than a previous release for people who need the closed drivers) That just does not fly for end users, no matter how happy (in an obnoxious "my way or the highway" sense) it might make some coders with an open source purity test complex.

      Maybe the Germans needed to add an app to some desktops. In Windows land, you stick an installer for the app on the machine, wait a few moments and you are ready to roll. In Linux land, you might get a tarball or RPM, stick it on the machine, find that there are 5942 dependency issues, you need 3 hours with a high-speed net connection to download and patch everything, need to change compiler versions, need to update glibc, need to update the Kernel, nee

    8. Re:Printer drivers? by TheQuantumShift · · Score: 1

      I agree, what works for some won't work for others.

      I was lucky that canon decided to make .debs to install my printer/scanner drivers. The hard part was that the driver is x86 only, and to even get the driver I had to lie to canons site and say I was from Europe. Then I had to install lib32 stuff (along with a sketchy cups2 package to resolve outdated dependencies) and "force" apt to install the deb (wrong arch and all of that). After that it worked great. Note: I bought the cheapest all in one they had when I got that, assuming Linux would just work the way my last canon did. If I had done my research, I would have probably spent a few bucks more and got something with better support.

      In contrast, to install the printer in Windows 7, I had to turn the printer on. That's it. Device auto-detected, driver auto downloaded and installed. Done. Of course, if there were drivers in cups for my model, the process would have been the same in Ubuntu. Plug in, turn on, start printing. I will point out that scanning worked without installing anything via gimp and xsane.

      So that's my story, but the point is: Yes hardware is not supported as well as in windows, but it keeps getting better, just like the rest of OSS. That's the point after all, make the software the best it can be. Market share can go hang, this isn't a "fight to displace MS". If you want vendors behind Linux, stop buying hardware that isn't supported from companies that aren't interested in OSS based customers. Make sure to leave (polite) feedback on customer support sites stating that due to lack of Linux support, you're buying brand x.

      Above all, use the right tool, and don't force an agenda.

      --

      Shift happens. Fire it up.
    9. Re:Printer drivers? by Anonymous Coward · · Score: 0

      well, time is money too

    10. Re:Printer drivers? by SanityInAnarchy · · Score: 1

      all but one of the printers my business uses, and support for that one is flaky.....

      Since that was the only part of your rant which answers my question, let me answer that with another question: Which ones? I'm not a contributer of the CUPS project, but, you know, model numbers would be nice. You also didn't answer this question:

      did they really have the sort of volume where a rollback to Windows was cheaper than writing printer drivers, and writing printer drivers was cheaper than buying a printer with open drivers?

      Because from what I understand, printers are far, far cheaper than Windows, and writing printer drivers is the most expensive way of all. I mean, maybe you had a legitimately bad experience, but this just sounds to me like they are Doing It Wrong in every way possible.

      To address the rest of your rant:

      Linux users need to learn to take criticism properly. The simple fact is that for most non-geeks, Linux sucks...

      Constructive criticism, I'll take. That's just pointless bashing. Tell me why it sucks, what needs to be changed.

      why should I need one of the worst applications ever written (CUPS) anyway?

      Hey, guess what? More pointless bashing. Again, tell me why it sucks.

      I dare you to setup a PC with Linux and CUPS and then ask your parents to do something important with it.

      Well, first of all, if this is your sole argument for how much CUPS sucks, I'm sorry, but for running a printserver (or any kind of server), I'll take a scriptable commandline over a parent-proof GUI any day. It's nice when they aren't mutually exclusive, though, as seems to be the case with CUPS.

      To address your complaint more directly, not only have I done this with Linux, with a fair amount of success -- printing documents is important, and it works just as well with CUPS as with anything else -- but I dare you to tell me my parents would get frustrated and give up on a shiny new Mac. That's right, CUPS is used as the Mac printing stack.

      If they ever have to add a new printer, they'll never succeed.

      The last time I did this in Kubuntu, I clicked "System Settings", then "Printers", then "New Printer". In a few clicks, it even automatically portscanned my local network looking for printers. It's been even longer since I tried this for USB than for network printers, but each time, I was surprised at how much was done for me.

      Printing in Linux simply stinks; half the time you get blank pages, or pages of garbage ASCII characters instead of the nice output that any idiot can get from Windows or a Mac with a couple of mouse clicks. No average PC user thinks of firing up a web browser and entering a raw IP address into the URL line to get at the printer controls.

      And with that, I'm convinced you know almost nothing about CUPS and almost nothing about modern desktop Linux. Did you even try the GUI way of doing this? I didn't have to fire up a web browser and enter a raw IP address. When I print a document, it shows up in the system tray just like it's supposed to. But it is kind of cool that I can control my printserver from that web interface if I need to, say, add a new printer to a printserver, not to be confused with adding a new printserver to my local machine.

      But hey, you mentioned any idiot can get nice output from a Mac with a couple of mouse clicks. I'll say it again: Mac uses CUPS. I thought CUPS was "one of the worst applications ever written"?

      Linux audio similarly sucks (can we please have a single standard programming interface that supports both open- and closed-source applications equally well?!?!?!,

      ...erm...which standard programming interface that Linux currently supports doesn't support both open and closed source apps? I must be confused -- I have sever

      --
      Don't thank God, thank a doctor!
    11. Re:Printer drivers? by randyleepublic · · Score: 0

      Christ! Exactly!!! Linux people are just as stupid as Microsoft people and Mac people. Bah, humans! Where's Thomas Covenant when you need him?

      --
      Social Credit would solve everything...
    12. Re:Printer drivers? by Anonymous Coward · · Score: 0

      Since you ask:

                                                    HP2663 colour inkjet, to the left of my laptop, great quality, speed and economy under Windows (pity about the 150MB+ Windows driver package), but under Linux the job goes off to the printer and never emerges; and

                                                    Epson CX4300 3-in-1, to the right of my laptop. It is wildly popular in the South African personal market, works exceedingly well under Windows (but slowly and expensively). Listed on the several recent Linux distributions I am playing with are the 4200 and the 4400. Use either of their drivers, try to print and the printer locks up to the accompaniment of expensive internal noises, and switches itself off in disgust. Like me, and I reboot in Windows.

    13. Re:Printer drivers? by Alex+Belits · · Score: 1

      HP2663 colour inkjet, to the left of my laptop, great quality, speed and economy under Windows (pity about the 150MB+ Windows driver package), but under Linux the job goes off to the printer and never emerges; and

      Congratulations, you have found an old, and likely invalid, Ubuntu bug report and misspelled the name of printer in it:

      https://bugs.launchpad.net/hplip/+bug/599956

      Epson CX4300 3-in-1, to the right of my laptop.

      Another success for googling:

      http://ubuntuforums.org/showthread.php?t=1659498

      You don't even have those printers. You just google for "ubuntu printer problem".

      --
      Contrary to the popular belief, there indeed is no God.
  54. One has to wonder ... by HW_Hack · · Score: 4, Interesting

    what the number of security / virus issues was (or wasn't ) during the period of using Linux in the office ? I do tech support for a medium sized school district and we are constantly getting pretty sophisticated phishing emails to some of our staff. And some staff still fall for them or send out emails or try to reply ... Fortunately we are 70% Mac based so most of that just blows by.

    The issue with teachers is that they regularly email parents and students who may have infected PCs and their email addresses are then harvested.

    --
    Its not the years, its the mileage .....
  55. In other news by antifoidulus · · Score: 1

    Wikileaks is already preparing for the deluge of sensitive German diplomatic information that is bound to come in when someone hacks the new Windows machines. I give it a month, tops.

  56. What a waste by Palmsie · · Score: 1

    You spend all that money training people and changing the culture of your office to become more open minded and active learners with regard to technology only to switch back after you spent all the resources. Of course people are going to complain, change isn't always easy but if you facilitate the transition through training or knowledge management it eventually pays itself off.

    --
    Carl Sagan quotes get you an automatic +5 on all posts.
  57. F1rst PsoT ! by Anonymous Coward · · Score: 0

    Yeeaaahhh !

  58. As always by Anonymous Coward · · Score: 0

    The user is THE key.

  59. Stunned silence? by totally+bogus+dude · · Score: 0

    Why no comments yet? Is everyone in denial?

    1. Re:Stunned silence? by lazybeam · · Score: 1

      Slashdot runs on Linux, doesn't it? Obviously Linux isn't user friendly enough to post comments onto it!

      --
      --
      no sig for you. come back one year.
    2. Re:Stunned silence? by fishexe · · Score: 1

      Why no comments yet? Is everyone in denial?

      Apparently you are...about all the other comments...

      --
      "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
    3. Re:Stunned silence? by totally+bogus+dude · · Score: 1

      Yah, apparently /. was choosing not to post the comments for a while. It just said 0 comments, and the story seemed old enough that it should've had a bunch. Worked out the obvious explanation after I made that post and /. continued to say there 0 comments.

  60. In other words by Billly+Gates · · Score: 1

    I am sure some nice rebates and a few government lobbyists paid for special information sessions on learning the joys of Microsoft products of course. Maybe these including some nice resorts, dinners, and tickets for sporting events for these lovely educational lessons.

  61. If they are anything like our staff at my office. by Rivalz · · Score: 4, Insightful

    We still have some staff members using typewriters. I shit you not.
    Never underestimate just how reluctant people are to change.
    Especially when there is no incentive to do so.
    And you want them to work harder to learn something that does the exact same thing except its cheaper for you.
    And you expect them to get the same amount of work done different system.
    And you cut their pay.
    And their money isn't worth as much anymore.
    And they could probably earn more as a bar tender.

    Ways to make a change feasible.
    Rule #1: If it doesn't make sense to the person doing the work to switch ie. no discernible benefit your screwed before you even started.
    Rule #2: Build solitaire directly into clones of word and excel.
    Rule #3: Build facebook games directly into all office apps.

  62. You could say.... by ALeader71 · · Score: 1

    Buy cross platform compatible hardware, but they do have a point.

    I do wonder about the "lack of functionality, usability, and interoperability" claims. If you phase in the back end items: databases, web servers, file sharing, and LDAP then implement standards compliant replacement information stores and better looking front end client applications most users will scarcely notice the change. You could even keep Windows on the desktop. Microsoft Office is still king, and Open Office lacks the click-for-click interface cloning that stymies the average user.

    --
    Only the dead have seen the end of War. - Plato
  63. Just in time by symbolset · · Score: 2

    To miss the migration to mobile.

    --
    Help stamp out iliturcy.
  64. As Nelson Muntz would say... by Anonymous Coward · · Score: 0

    *haha*

  65. missing out on group savings by advocate_one · · Score: 1

    as the other departments were using windows and so the cost of writing the drivers wasn't being shared out amongst all of them, but kept in the single department... anyway, they should have been insisting on hardware only coming from manufacturers who provided Linux support... buying winprinters and expecting them to work on Linux is just stupid...

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  66. Implausible by Delgul · · Score: 3, Insightful

    As the article states, the reasons given are implausible. More likely, the move is politically motivated.

    1. Re:implausible by mad_minstrel · · Score: 1

      Perhaps they have specialized printers for handling things like ID cards, where falsifiability is an issue. Perhaps he meant retina scanners. Who knows! A "scanner" and a "printer" can mean a lot of different things.

      --
      May the source be with you.
    2. Re:Implausible by soccerisgod · · Score: 4, Informative

      The foreign office is in the hands of a party (FDP) that from its political standpoint would clearly favor proprietary software over open source. The open source initiative was started by the previous office holder, who came from the other end of the political spectrum (the German Green party) Whatever real problems there may or may not be, they almost certainly are not the reason for this switch.

      --
      If a train station is a place where a train stops, what's a workstation?
    3. Re:implausible by 1u3hr · · Score: 1

      If by "printers and scanners" they meant something else entirely than the words usually mean, maybe they should have said so. And you'd expect high security applications to have customised hardware and software. This is about the bulk of office drones typing out memos in their cubicles

    4. Re:implausible by BlackCreek · · Score: 1

      > Perhaps they have specialized printers for handling things like ID cards, where falsifiability is an issue. Perhaps he meant retina scanners. Who knows! A "scanner" and a "printer" can mean a lot of different things.

      Specialized printers are normally connected to specialized hardware. Said 'specialized hardware' then acts as a printer / image servers. Desktops (whichever OS) are just clients. At least that is how the cartographers, I had as colleagues while working with research, managed their (specialized) printers.

    5. Re:implausible by nashv · · Score: 1

      Just buy printers and scanners that are supported and the cost is zero.

      It needs to work with printers and scanners that are already there - which by the way easily have a 10-yr life span. This is timing issue -different stuff gets upgraded at different times. Printers, Desktop OS, and the general office workflow is not upgraded at once.

      --
      Entia non sunt multiplicanda praeter necessitatem.
    6. Re:implausible by 1u3hr · · Score: 1

      It needs to work with printers and scanners that are already there

      The Linux system has supposedly been in place since 2005. So they've had these machines in a corner for six years and want to dust them off and buy new Windows licences so they can use them?

      Strikes me as pretty damn unlikely. Anyway, any expensive printer will have a Postscript driver. I guarantee it. Or you could just dedicate an old Windows machine to be the print server, in the worst case.

    7. Re:Implausible by Anonymous Coward · · Score: 0

      The FDP is pro-business, sure, but that's pretty much a given for (European) liberal parties. However, that in general doesn't translate to a anti-FOSS attitude. They were one of the parties in favor of the Munich Linux transition, for instance.

      Now the other coalition partner is the CDU (the christian democrats), a conservative party. I've got stronger suspicions against them. They voted against the Munich project, and they have a more ambivalent attitude towards businesses. In particular, I've got the impression that the FDP is much less likely than the CDU to take sides when two companies compete.

  67. Standardised? - Proprietary by udippel · · Score: 1

    "standardised proprietary client solutions" is what the article says they want to return to.
    By all means, they didn't get it: It is not about the software; but about standards. If I were a German taxpayer, I'd be up in arms: From now onwards, again, taxpayers' monies are used to produce documents that are inaccessible in future. Ask your parents, how nicely old MS-Office documents can opened in newer software versions: zero and nada.

    Something smells corrupt here.

    Oh, no, I suddenly - struck by enlightenment - understand: the crybabies ("missing functionality, interoperability") can't play Crysis on their workstations.

    1. Re:Standardised? - Proprietary by Anonymous Coward · · Score: 0

      The first mistake everyone's making is in assuming *ANY* govt (including German) is not in the hands of big transnational business. When you firmly understand that all world govts are have big business/mafia as their puppet masters, then everything starts making sense.

  68. Meh, is anyone really surprised? by Anonymous Coward · · Score: 0

    Open Source's strength has always been in code. Without the marketdroids demanding shininess or you're fired the shiny just doesn't happen.

    Patches or GTFO doesn't help much either, no-one accepts GUI suggestions from users (either the current design is "fine" and you need to RTFM, which is usually either useless or out of date) or they want you to fix it yourself. Digging into a new codebase isn't a 5 minute endeavour, never mind that the best people for it are specialised in UI and may not be good code monkeys.

    [It isn't a coincidence that a lot of cheap utility applications for Windows and Mac are basically just various open source tools wrapped up in a shiny UI, the fact that people are willing to pay for something they can get for free just because the payed version isn't a complete pain in the ass should tell you something. On the other hand, if you're hardcore you probably relish RTFMing and spending hours trying to figure out how to coerce ffmpeg into transcoding a video into a format compatible with your MP3 player]

    Captcha: "ostrich" — seems oddly appropriate somehow.

  69. Year of the linux desktop? by Laser+Dan · · Score: 1

    Maybe next year will be the year of the linux desktop...

  70. Why write printer and scanner drivers? by youn · · Score: 1

    I know it's good for the community as a whole, but if it is too expensive for them and cost is an issue... most of the mainstream stuff is supported out of the box these days... and definitely cheaper to buy a new printer than write a driver

    --
    Never antropomorphize computers, they do not like that :p
    1. Re:Why write printer and scanner drivers? by tiqui · · Score: 1

      And what if you are an organization that owns hundreds (or thousands) of a printer that Linux does not support? What if you listened to all the pro-Linux hype on the glorious inter-tubes-webby-thing and switched to that Linux thingy only to be told by your mid-level people that you have hundreds of scanners that are not supported, and hundreds of each of four different printers, three types of which are totally unsupported, while the fourth type prints some documents properly but screws-up others? And what if your mid-level people tried to install a new office app to help integrate an important activity on all your low-level employee desktops across your entire enterprise, but they came to you and told you that setting up the app up on one system takes two hours and the process needs to be duplicated across 10,000 machines?

      The entire attitude of the Linux community on matters like this is wrong. If something is a problem for the end-user, then it is a problem with Linux that needs to be fixed. All too frequently, the response of the Linux community to an end-user issue is to suggest some work-around...... it comes-off like a used car salesman who, having conned a person into buying a clunker, and being confronted with the fact that the car's air conditioning does not work, cheerfully suggests that there's a wrench in the glove box that the user can use to grasp the shaft that would normally host a knob and turn it many times to roll-down the window.

  71. WTF by Anonymous Coward · · Score: 0

    The document being referred to (German) doesn't say what kind of free open-source operating systems they tried to use on the desktops. I really wonder what that was, b/c I never came across a missing scanner or printer driver when using a halfways modern free open-source OS. Didn't they take a look at some modern Linux distros? And when an issue like that really comes up, before I'd write a scanner or printer driver, I'd purchase devices that work with my OS and sell the other gear. It really looks like the administration has been ripped off.

  72. Virus Functionality by mathex · · Score: 1

    They missed the viruses

  73. Did anybody factor security in the cost ? by what+about · · Score: 1

    Nobody knows what is in the windows updates.... (beside maybe some Microsoft employee)
    I would think that a gov. body should consider security as a top priority !
    (Is anybody concerned that one day all WIndoze machines just stop and the whole department is stuck ?)

    Also, even assuming the TCO is the same Win-Linux (I do not believe this) but instead of shipping money to Redmond you keep them in Germany, something a government should think about, or not ?

    There can be a simpler explanation, as usual, a Microsoft representative visited a key person and explained the advantages to switch back to Microsoft.
    (Any of you may just guess who will gain the most for the switch back)

    1. Re:Did anybody factor security in the cost ? by Anonymous Coward · · Score: 0

      Actually, Governments have access to Microsoft's source code.

      http://www.microsoft.com/resources/sharedsource/gsp.mspx

      Access

      Through the GSP, Microsoft offers eligible, participating national governments no-cost, online smart-card access to source code for the most current versions and service packs of Windows Client, Windows Server, Windows Embedded CE, and Office.

      Wow, it even includes Office. Thanks for making me use Google - you should try it some day.

  74. Lack of focus by Yuioup · · Score: 1

    It all comes down to the lack of focus and consistency with a few Open Source projects. Unfortunately making a desktop environment does not lend itself to a every-developer-is-equal type environment. In order to succeed a desktop environment project needs to be ruled with an iron fist from top to bottom.

    See (albeit non-Open Source) examples: Windows, iOS.

    This does not sit well with at all Open Source developers in general. The concept of a dictatorship flies in the face of whatever they hold dear.

    So for this to succeed, somebody has to step up and create a desktop environment built from top-to-bottom with a no-questions-asked policy.

    Y

    1. Re:Lack of focus by Anonymous Coward · · Score: 0

      In order to succeed a desktop environment project needs to be ruled with an iron fist from top to bottom.

      Citation needed.

      In order to succeed a nation needs to be ruled with an iron fist from top to bottom.

      See (albeit non-free) examples: China, The Roman empire.

    2. Re:Lack of focus by marcosdumay · · Score: 1

      One of your examples fails to be an iron first dictatorship. The other one fails to be a desktop environment.

    3. Re:Lack of focus by Risen888 · · Score: 1

      Nothing in the article (I know, I know, you didn't read it) or the summary (you did at least read the summary, didn't you?) even mention anything about any desktop environment(s) whatsoever.

      In short, what the fuck are you on about?

      --
      Hey, I finally got my first freak! Took you long enough!
  75. Poor interoperability by G3ckoG33k · · Score: 2

    One of many reasons I don't run Windows is, in fact, the poor interoperability with some of my favorite Linux only programs. That extends very few programs however.

    It would be relevant to see which programs lack the stated poor interoperability.

  76. missing out on group savings by advocate_one · · Score: 1

    as they were the only ones involved in the experiment, then their costs of writing drivers weren't being shared out... also, they should have absolutely insisted on hardware having to have Linux support out of the box from the suppliers. Expecting winprinters to work is rather stupid as winprinters aren't really printers at all as the manufacturer has shed a lot of cost by using the computer itself to do the hard work.

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  77. The rest of the article says it best by erroneus · · Score: 4, Interesting

    Almost no need for comments here in Slashdot as the second half of the article "balances" the initial assertions.

    Essentially, one group in a political party is against the use of F/OSS in favor of Microsoft and other BSA groups' products. They give arguments that do not contain any figures to support their claims. The article indicates this much but also asserts that the costs of creating various forms of support for hardware are CERTAINLY less than the costs of Windows and other software licenses. (You can almost certainly expect Microsoft to step in to offer discounted license costs to the German government to prove that's not true as they have in the past)

    With all that said, it certainly does show there is still an uphill war going on where hardware support is concerned. Without question, the battles have mostly been won though the determination of developers, hackers and crackers where the results are an extensive pool of hardware supported under Linux. Trouble is, hardware development hasn't stopped and new ways to shut out access to Linux users have been added as it goes on. One that gets under my skin most recently is NVidia's Optimus technology that has made the use of the nvidia gpu impossible on my little alienware.

    Until hardware makers are legally inhibited from doing so, this will go on for as long forever or until Windows becomes the next IBM or Novell. (Nobody believed IBM on the desktop could be killed off... nobody believed Novell on the server could be marginalzed either and they both happened. Why anyone thinks Microsoft Windows will still dominate in 5 years amazes me. They might, but they might not -- things are changing rapidly and there is still lots of government support and development of Linux around the world.)

    1. Re:The rest of the article says it best by Nominei · · Score: 1

      You are probably 100% correct on the politics of this situation. But you talk like hardware developer's are actively trying to shut out access to Linux users. Why would they bother? If it works for Linux, great - more customers! If not, who cares? The majority of people aren't technically savvy enough, or care about computer enough to give a damn. Windows still being dominant in five years is pretty much locked, I think. Sheer momentum from the masses will keep them in the front, even if some killer new device comes out tomorrow that can completely replace computers as we know them! As useful and handy as F/OSS software is, most people don't understand that free can mean great value. They expect free actually means limited, second-rate, and hard to use. Sadly, It doesn't matter what you say, do, or demonstrate - it will stay that way.

    2. Re:The rest of the article says it best by erroneus · · Score: 1

      In many cases, Linux support for hardware at least "strongly appears" to be removed from previously supported hardware under pressure from Microsoft. That is actually just a strong suspicion at this point, but we already know that Microsoft has, in the past, put its pressure on both hardware and software vendors to make those products "Windows only" so this would not at all be unusual or "a stretch" at all. I simply have no direct evidence of it... we need a "leak" if the proof is out there. But we also see that Microsoft is constantly doing things to cut out anyone who does F/OSS development such as the more recent story about Microsoft's app store terms and conditions which were discussed here on Slashdot.

      So while it seems "plausible" to suggest that hardware makers simply see no profit in supporting F/OSS operating systems and software, the fact that quite a few other businesses see and prove it otherwise. Of course each market has its various aspects, but to suggest out of hand that the most likely reason is "there is no profit in it" is ridiculous. There are all sorts of factors that would indicate why it would be good for ALL vendors such as Google's primary reason -- huge amounts of good will and "fan base following." Every business knows that when you have fans, you need to worry less about where your customers will come from.

    3. Re:The rest of the article says it best by tiqui · · Score: 0

      Many in the Linux community are more to the left on the political scale, so it is expected that they would see what you have typed as "political" and not a sign that anything other than the politicians need fixing...... but let me encourage you to think a bit differently about it and examine it from a different perspective:

      It just might be that the more left-wing pols are more-inclined to "causes"...... and things like Linux and open-source are "causes" so they are more-willing to tolerate related problems as growing pains, or the usual fits and starts associated with grass-roots efforts. It also might be that the more right-wing pols tend to be more used to business, where the general rule is that you buy the tools that work......you expect the products you use to get the job done..... and you fire the people and drop the systems that do not.

      In other words, rather than seeking comfort from a "political" explanation, the Linux community needs to face the issues, get the details on exactly what issues are driving the change......and fix the problems. The best solution would be to find out what the problems were and not just fix them, but think of solutions that make the Linux way of doing things far better (from the end-user-experience pov) than the Windows way. Unfortunately, having failed on the desktop there, Linux will have to be much better in the future to even get another chance.

    4. Re:The rest of the article says it best by erroneus · · Score: 1

      While I would have typically made that assumption as you have, I have to disagree with that assessment based on the anti-Linux's argument's supporting data is unavailable or being kept away from scrutiny.

      And if this was in the U.S. or almost any other country, I would have let that slide. But this is Germany we are talking about here. They are notorious for being accurate and complete in nearly everything they do professionally. It is very "unGerman" of them to hold back this information if it supports their argument in truth.

    5. Re:The rest of the article says it best by Alex+Belits · · Score: 1

      This is what Microsoft is trying to accomplish -- send open source developers on a wild goose chase to "fix problems" that do not exist, so those developers will not have time and resources to produce superior software.

      Fuck you, Microsoft! We know what is not broken and we are not going to fix it.

      --
      Contrary to the popular belief, there indeed is no God.
  78. The price of business as usual by muckracer · · Score: 1

    Monopoly Vendor - meet locked-in Users. Locked-in Users - meet Monopoly Vendor.

  79. Poor interoperability by G3ckoG33k · · Score: 1

    The article or the linked pdf:s don't specify which programs cause the poor interoperability.

    In view of that, it may just be some (illegal?) lobbying from other OS owners.

  80. Subject by Anonymous Coward · · Score: 0

    I guess that's that then.

  81. That's a shame by lakeland · · Score: 1

    Sounds like too many staff were experienced with Windows and didn't like learning something new... training, missing functionality, lack of usability and poor interoperability all sound like the complaints I've heard from users when asked to use a different system.

    Incidentally, what on earth were they writing printer or scanner drivers for? Could they not specify 'compatible with our environment' on the RFP?

    1. Re:That's a shame by tiqui · · Score: 1

      missing functionality, lack of usability and poor interoperability all sound like the complaints I've heard from users when asked to use a different system

      They are also complaints you hear from people who are being told to use a product that has missing functionality, lack of usability and poor interoperability

      Rule #1: The customer is always right.

      Rule #2: when Linux supporters say the customer/user is wrong, see rule #1

    2. Re:That's a shame by Anonymous Coward · · Score: 0

      Yes, agreed.

      I guess my concern is that someone has to bear the early adoptor pain so that every company they interact with is pressured away from using windows only assumptions, thereby making it easier for the next company to shift.

      I'll put it another way. Do you really think there was any functionality missing from Linux that affected these people? Or do you think they knew how to do things in windows and found it frustrating to go back to not know how to do them.

  82. 2011... by Anonymous Coward · · Score: 0

    2011 The year of Windows on the Desktop

    d'oh!

  83. My guess is OpenOffice.org was the biggest hurdle by webagogue · · Score: 1

    I love what the OpenOffice.org (and varriants) have done, but MS Office is SO INGRAINED in the soul of office work that anything else is unbearable for the majority. I'm sure that will change as younger generations utilize google docs, iWork, etc, but that's not the case today. At least not in German government.

    --

    Knowledge is valuable. Ignorance is dangerous. Censorship is unacceptable. http://slashdot.org/comments.pl?sid=10
  84. Money, money, money by Anonymous Coward · · Score: 0

    Yeah, you don't think someone was paid off for that?

  85. frist by Anonymous Coward · · Score: 0

    psot

  86. Oh? by Ventriloquate · · Score: 1

    Highly vague and seemingly riddled with underhanded intentions but maybe their games didn't run on Linux.

  87. Usability by Anonymous Coward · · Score: 0

    Well they gave it a shot, wonder how soon they would have dropped the project if they were using gentoo or slackware.

    I don't get the interoperability argument. Both Word and OpenOffice.org export to PDF, and linux has great PDF readers. Windows has Adobe Reader, which gets the job done albeit being a little bloated.

    The issue, I believe, lies not in the usability of the software, but the premature judgement of software missing functionality, just because some random yahoo can't figure it out.

  88. Management.... by Anonymous Coward · · Score: 1

    Of course it is the "management" that are deciding it is too costly to continue with free open source. The IT department can't get a real reason why. The IT could do tons with the cost of licensing Office/Outlook/Windows and they can do many training seminars on how to use the Linux desktop (gnome is not that hard).

  89. Looks like by Anonymous Coward · · Score: 0

    Looks like a few German officials are going to be making easy money as "consultants" over the next few years. What a shame.

  90. Ha ha by Anonymous Coward · · Score: 0

    I told you so

  91. Credibility by Anonymous Coward · · Score: 0

    They go back to windows without giving -or maybe without being able to give- credible monetary figures why this would be a good idea?

    I don't think that's the proper way to decide on something with such major impact on the budget and productivity, is it?

  92. Germans Going Back To W... by Anonymous Coward · · Score: 0

    ...WIII!!!!!!!

    1. Re:Germans Going Back To W... by maxwell+demon · · Score: 1

      But Westerwelle already is the minister of foreign affairs.
      And that's the true problem ...

      --
      The Tao of math: The numbers you can count are not the real numbers.
  93. In other words by geek · · Score: 1

    The idiot users were to stubborn to learn how to use it so they gave up and dropped millions on windows

  94. I'll agree with the opposition... by moco · · Score: 4, Insightful

    FTA:

    Henning Tillmann, a colleague of Oliver Kaczmarek, the SPD MP who raised the question, and a member of the SPD executive committee's web policy discussion group, told our associates at heise Open that the government's response was not satisfactory. "The reasons given for the return to Windows are implausible," says Tillmann, "We need the figures."

    It sounds more like a change in IT leadership to me.

    --
    moi
  95. Quick question by Anonymous Coward · · Score: 0

    How much?

  96. It worked! by Arador+Aristata · · Score: 1

    I see the Microsoft marketing team finally got to them.

    1. Re:It worked! by tiqui · · Score: 1

      Or maybe they just got tired of a bunch of unexplained problems, no documentation, no support, etc. and decided they were better-off in Widows land. If you have not had a bunch of problems with Linux, you are either a geek or you are not using Linux as a tool in some other, primary, activity. Dreaming of conspiracies may make you feel better, but it does not fix any problems and it will not get Linux onto one additional desktop.

  97. exactly by Anonymous Coward · · Score: 0

    the most expensive part of a computing environment is the person at the keyboard.
    By allowing this person to be as productive as they can be will rapidly remove the price difference between free/commercial software.
    I have set people up on Win/Mac/Linux as appropriate to THEIR needs, not MY needs or MY ideology.

  98. Utopia is literally nowhere by Celarent+Darii · · Score: 1

    Free software costs more than expected.

    Amazingly, work is not free.

    Not exactly news, but a good reminder of reality.

  99. Writing Drivers? by Dogers · · Score: 1

    for example in writing printer and scanner drivers

    So they either didn't check what they had or just carried on buying any old random scanner or printer. That's not the best route for success..

    --
    I am a viral sig. Please copy me and help me spread. Thank you.
    1. Re:Writing Drivers? by johnsie · · Score: 1

      it's always everyone elses fault isn't it?? Linux fanboys just wont accept that their precious little OS in incompatible with many, many hardware devices.

    2. Re:Writing Drivers? by jedidiah · · Score: 1

      No. We won't.

      We've "been there and done that".

      Some of us were using Unix with business class printers 20 years ago. We also understand the underlying technical details.

      So no. We aren't going to just take things as they are presented at face value.

      Printers aren't the thing that keep even small businesses trapped by Windows.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  100. Details by inglorion_on_the_net · · Score: 1

    It's a pity it didn't work out. I would like to hear more details about exactly what didn't work out (with actual figures, please), so that something may be done about it. The information I have so far doesn't really add up:

    They say:

    Back in 2007, the Foreign Office's IT department regarded the use of open source software on servers and desktop systems as a success story. IT costs per workspace were reported to be lower than in any other government department

    open source has demonstrated its worth, particularly on servers

    but then they go on to say

    the cost of adapting and extending it, for example in writing printer and scanner drivers, and of training, have proved greater than anticipated

    Ok, so some costs were higher than anticipated, but open source had still demonstrated its worth and overall IT costs were still lower, right?

    Also, why would they be writing their own printer and scanner drivers? That could certainly be done if it were the most effective option, but it's also quite possible to buy printers and scanners that are supported out of the box.

    So I'm looking forward to getting more answers, particularly as to why certain choices were made the way they were made, and how much money they each cost.

    --
    Please correct me if I got my facts wrong.
  101. Good thinking! by Anonymous Coward · · Score: 0

    I am sure if we all switch back to Windows, Microsoft can take advantage of economies of scale, and lower prices for everybody. Once OS X is killed off as well, no one can complain that their computer works slightly differently than they are used to. (Unless Microsoft brings out another version of Windows, but that is of course different. It wouldn't feel like a new and improved version if they didn't change the user interface and move things around a bit.)

  102. Comments by Anonymous Coward · · Score: 0

    Really? No comments on an older slashdot post? When did this ever happen.. maybe my browser is broken.

  103. Virtualization by unlocked · · Score: 1

    Why switch run Virtualized Windows on Linux for those that need it.

    1. Re:Virtualization by johnsie · · Score: 1

      Virtualized operating systems cannot always communicate with hardware properly and run very slowly.

    2. Re:Virtualization by tiqui · · Score: 1

      Or better yet, avoid running a double-decked stacked mess of problems....just drop the Linux part, and the virtual machine part, and run a clean copy of windows!

      [begin sad sigh] The best solution would be to fix all the usability and compatibility issues with Linux so that Bill Gates would be saying "well, they could still run My Windows thingy in a VM on top of Linux...." [end sad sigh]

  104. Windows Dumbed Users Down by bedouin · · Score: 1

    I wrote an article about this in 2005. Basically, the MS hegemony meant people learned where to click things, rather than what they do and the concepts behind them.

    http://ubuntuforums.org/showthread.php?t=47652

    In the 80s you didn't need to be a geek to use a computer, but at the same time you learned basic ideas that would let you feel at home on any system or OS. Now people just think, "Go to the start menu. No start menu? What the fuck what do I do???"

    1. Re:Windows Dumbed Users Down by FaxeTheCat · · Score: 1

      Actually, only geeks felt at home on any OS in the 1980s. I know. I was there.

    2. Re:Windows Dumbed Users Down by salesgeek · · Score: 1

      Nah. I knew lots of non-geeks that were right at home with a C:> prompt and were creating non-trivial applications in Dbase and Lotus 1-2-3 (using macros). 1-2-3 in particular did more to wrestle applications out of the MIS department than anything.

      Just to get something like WordPerfect running you had to have some rudimentary understanding of how the computer worked and had to have working knowledge of at least 5 DOS commands (Format, Copy, Move, Delete and Cd).

      --
      -- $G
    3. Re:Windows Dumbed Users Down by Anonymous Coward · · Score: 0

      Obviously, according to you, convenience to laziness is not a key factor in trying to make a product to actually sell to consumers. :rolleyes:

    4. Re:Windows Dumbed Users Down by bedouin · · Score: 1

      I was too, and I was using Apple IIs, my c64, PCs, and VMS simultaneously while still in grade school. When I sat in front of say -- an 8-bit Atari or a Mac it wasn't a foreign experience because certain fundamental things always remained true.

      I remember moms and dads calling my BBS on probably what was their first computer. Every BBS system had its own idiosyncrasies but people figured it out. Even things like IRC in the early 90s had tons of non-geeks on it. When the only way became the MS way though? That's when individuals became dumbfounded at even a minor environmental change.

    5. Re:Windows Dumbed Users Down by FaxeTheCat · · Score: 1

      >I was too, and I was using Apple IIs, my c64, PCs, and VMS simultaneously while still in grade school. When I sat in front of say -- an 8-bit Atari or a Mac it wasn't a foreign experience because certain fundamental things always remained true.

      So you were a geek. Precisely my point.

      So there were non geeks on IRC? Big deal. Now all the non-geeks are on Facebook, Myspace, LinkedIn, MSN, twitter and they now upload pictures to one of the gazillion picture sharing sites and do music and movie sharing and edit and upload movie clips to Youtube... and even my 11 year old can use Google. And your point was again?

    6. Re:Windows Dumbed Users Down by tiqui · · Score: 1

      I wrote an article about this in 2005. Basically, the MS hegemony meant people learned where to click things, rather than what they do and the concepts behind them.

      um, Hello, Mc Fly! average people who are just using computers as a tool to achieve some other primary task should only need to learn where to click things to quickly and easily achieve their desired ends. If you expect them to learn "what [those things] do and the concepts behind them" then you have confused end-users with geeks, hackers, programmers etc. and you will never understand why Micro$oft dominates the desktop.....sadly, this attitude will only help Micro$oft keep their death-grip on the average user.

  105. Propaganda! (and German original) by Anonymous Coward · · Score: 1

    The decision is political, not technical.

    The German original is at http://www.heise.de/newsticker/meldung/Linux-im-Auswaertigen-Amt-Rueckmigration-auf-Windows-nicht-zwingend-1192284.html and based on http://www.netzpolitik.org/2011/interne-dokumente-des-auswartigen-amtes-zur-anderung-der-open-source-strategie/#more-20730.

    Netzpolitik cites a McKinsey study that sees significant costs from a switch back to MS Windows. The main remaining problem is user resistance, which can be mitigated by keeping some dual-boot installations for a while longer.

  106. Erste Post by twakar · · Score: 1

    Warum?

    --
    Progress is man's ability to complicate simplicity!
    1. Re:Erste Post by maxwell+demon · · Score: 1

      Weil Westerwelle Windows will.

      --
      The Tao of math: The numbers you can count are not the real numbers.
  107. The Positive Side by johan_from_cape_town · · Score: 1

    I am pretty sure that the German Foreign Office will get flamed like crazy now - but I think it is important to see the positive side of it all. It was a big experiment, with a non-zero cost (for the German Government) to it. Instead of ripping the German Foreign Office the open source community should take this and try to learn as much as possible from what happened. To quote Thomas Edison:"I have not failed. I've just found 10000 ways that won't work." Information Technology is not just about the technology, or the ideals behind the technology. It is also about people, about organizational change and social systems and structures. The German Foreign Office is an ideal lesson in all of this.

  108. Some thread predictions by Anonymous Coward · · Score: 1

    I'd like to see the following recipe used for the comments, please.

    1) Ad hominem attacks on Germany
    2) Comments about installing Linux for your grandmother and her never having to ask for help for the last 5 years
    3) Comments that hardware creators are not open enough
    4) Random attacks on Microsoft's OS from the perspective of Windows 95.
    5) Random attacks on Mac owners.
    6) A "BSD is dying" post
    7) A "this is news?! Where's the Slashdot I used to know" post
    8) A comment about the inconsistency of the periods I used to end each of my points

    1. Re:Some thread predictions by muckracer · · Score: 1

      > 1) Ad hominem attacks on Germany
      > 2) Comments about installing Linux for your grandmother and her never having to ask for help for the last 5 years
      > 3) Comments that hardware creators are not open enough
      > 4) Random attacks on Microsoft's OS from the perspective of Windows 95.
      > 5) Random attacks on Mac owners.
      > 6) A "BSD is dying" post
      > 7) A "this is news?! Where's the Slashdot I used to know" post
      > 8) A comment about the inconsistency of the periods I used to end each of my points

      Well, whatta'ya expect from a bunch of german Nazis, who ain't anywhere near as cool as my Linux-loving grandma, in fact, Nazis quite similar in personality as hardware-creators with a superiority-complex, who cynically cry OpenTears, while randomly shooting volksverhetzende Mac-owners to meet a gruesome death...not unlike the death the underground BSD group has been meeting...all the while the world sits back barely batting their eyes, which some say would never have happened in their younger days when facts and news were delivered almost instantaneously, then debated vigorously, but now hardly a comment from anyone upon these tragic events unfolding, thus diminishing the global outrage this situation should surely justify into an almost unnoticed an occurrence as the inconsistency of periods at the end of online postings.. ...

    2. Re:Some thread predictions by maxwell+demon · · Score: 1

      1) Germany is no human, therefore an ad hominem attack on it isn't possible. All you could do is an ad rem publicam attack.
      2) Yeah, she never used the computer anyway.
      3) They aren't. Most hardware comes in closed boxes!
      4) But Windows 95 is bad. There's not even a 64 bit version!
      5) Won't do it. I'm not a terrorist, you know?
      6) Netcraft confirms it.
      7) Yeah, they don't even have a Cowboy Neal option these days!
      8) Your periods are inconsistent!

      --
      The Tao of math: The numbers you can count are not the real numbers.
  109. three points by Tom · · Score: 1

    Users have, it claims, also complained of missing functionality,

    True. I have long discounted Free/Open Source software for productivity tools. My servers run Debian, but I would never again use that on my desktop. Though I moved upwards to OS X, not downwards to windows, I can relate to those users.

    a lack of usability

    Also true, most Free/Open Source software is still made and designed by geeks for geeks, and hasn't had a desperately needed visit to a usability expert. Usability is not something you can do as an afterthought. Either you have it designed in from the start, or it won't be there.

    and poor interoperability."

    By which they most likely mean it doesn't read .xslx files and doesn't sync properly with Exchange. Welcome to the world of MS lock-in. It is real, and it's the main profit source for MS. Now we know that even a government can't free itself from that burden.

    --
    Assorted stuff I do sometimes: Lemuria.org
    1. Re:three points by elijahu · · Score: 1

      ...

      I have long discounted Free/Open Source software for productivity tools.

      ...

      I don't completely discount them, as there are some (Firefox and Chrome, for example) that surpass their non-FOSS counterparts. Of course I'm being generous in considering browsers "productivity" tools, but they can be in a work environment where the applications are heavily web-based. Sadly, none of the FOSS attempts at spreadsheets has been able to truly match Excel, and even non-FOSS competitors (Numbers, which I have made honest attempts to switch to) fall short. In many office environments, spreadsheets are too much of a core component to overlook, and seemingly minor issues of missing functionality, when encountered regularly in a "why won't this do what I know the other program will" kind of way adds up quickly to equal major user dissatisfaction.

      ...Usability is not something you can do as an afterthought. Either you have it designed in from the start, or it won't be there.

      I very much agree. While I've been impressed with the strides made by Ubuntu, it still lacks a lot of the intuitive usability you get from OS X or even Windows. Its hard for many /.'ers to set aside their experienced view, put themselves in the mindset of a person with limited computer experience, and really understand how baffling a new OS can be if not built for an intuitive user experience.

      and poor interoperability."

      While many in this thread have scoffed at the idea of drivers remaining an issue, and perhaps they are for printing, I have had several generations of great scanners now that never did and never will work with Linux. It is very frustrating in an office environment to have the need to do something trivial, like scan a document, and be told that it isn't possible because the correct drivers don't exist. Could you please wait a few months for someone in your IT department to try their hand at coding a driver and then try to scan again? Maybe they could have simply gone out and purchased the right scanner hardware. I'm guessing there are some pieces of software out there for Linux that make document capturing easy to use, but I've never seen them because I've never managed to get that far before the need to get the job done overcame my stubbornness for doing it in Linux.

      The .xslx point was a good one. There are many times where a document in a Microsoft format "can" be opened in a FOSS tool, but in which the formatting is off by enough to make it a big mess. Calls for going back to MS only takes an one upper management type getting badly embarrassed in an important meeting when the fancy PowerPoint presentation he made at home in Microsoft chokes and dies in the FOSS software that his IT shop told him was compatible.

  110. Cost of licensing by Anonymous Coward · · Score: 0

    The article mentions Henning Tillman saying that "The costs of licensing Windows and MS Office throughout the department would cover the costs of programming a hell of a lot of drivers, --". To me, this raises the issue of ownership and economic incentive.

    Suppose that the Foreign Office paid some 3rd party organization to write the needed drivers. The drivers would have to be open sourced. The 3rd party would have clear financial incentive to write the drivers as they would get paid for developing as a service. The problem is that neither the Foreign Office or the 3rd doesn't really own the developed drivers as the drivers have to be given (at least the sources) for free. Economic incentive for the Foreign Office is that the drivers would increase their productivity (or more accurately, enable productivity). But is it economically viable?

    Given that the Foreign Office is a department of the government, this spending could be justified as a public service. The function of governments is to offer public services which are paid with taxes. Now only problem is that would you want your taxes to be used to develop open source software?

  111. This happened before by Anonymous Coward · · Score: 0

    I remember reading about a police department that went through the same thing and eventually went back to Windows from Linux. Turns out that it was almost the same costs as windows mostly from paying linux experts to run and manage/customize everything. Hey, as much as some Linux users hate Windows, it's easier to use for the layperson.

    1. Re:This happened before by jedidiah · · Score: 1

      "manage and customize" has squat to do with "use for the layperson". It's about what has already been developed for any given use case.

      Some weenie mentioned Photoshop and Ad Agencies. Well, you can apply that idea to many specialties and come up with software that NO ONE here has EVER heard of but is seen as critical for a particular niche. THAT is the stuff that really matters. "Printer drivers" is just a smokescreen put up by someone that doesn't have any real reason for what they're doing.

      The problem of Windows generally isn't the stuff that any random Lemming Troll can rattle off the top of his head but all of the stuff they are completely unaware of.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  112. "poor interoperability" by Anonymous Coward · · Score: 0

    Fascinating to see how closed, proprietary, obfuscated software has managed to twist the meaning of these words. Welcome to the world where black is white, and freedom is slavery.

  113. Virtualization by unlocked · · Score: 1

    Why switch. Run Virtualized Windows on Linux for those who need it.

  114. FP??? by justforgetme · · Score: 1

    Fisrt opst? :P

    --
    -- no sig today
  115. Writing drivers!?! by bjourne · · Score: 1

    I can understand that they would not want to use Linux if they have to write printer drivers for it! But in my experience, network printers work out of the box with Linux both for duplex and four-color printing. What kind of special printing requirements would the German Foreign Office have where the regular printing setup isn't good enough? Does Windows come with specialized printing drivers?

  116. Not really surprising by uberjack · · Score: 1

    While Linux and the open desktop have certainly come a ways since - even 5 years ago, it saddens me to say that neither are ready for the proverbial "prime time". While I can't imagine using anything but GNOME these days, I have a much larger threshold of putting up with things like unavailable codecs, incompatible drivers, and just plain software unavailability - possibly because in most such cases, I'm willing to make the effort to figure out how to make things work. We're getting there though, and the state of Everyman Linux is certainly leaps and bounds above of where it was as little as 5 years ago.

  117. Woo Hoo by Anonymous Coward · · Score: 0

    Frost pist

  118. Not surprised by Kjella · · Score: 1

    I never bothered to post here because all I had was Norwegian sources, but here in Norway there's been two major blows to OpenOffice adaption. Both the county and region that used to push it the hardest has announced plans to migrate back to MS Office, taking with it 4000 and 20000 users back to Microsoft. When the total public sector is some 800000 people and already 90%+ Microsoft, it's creeping back up towards 100% not down. And if you can't do without MS Office, you can't do without Windows. Linux on the public desktop seems just further and further away at this point.

    --
    Live today, because you never know what tomorrow brings
  119. Par For the Course by oakwine · · Score: 1

    On commercial tech transfer park of major university campus, experience was similar. Many startup businesses started off with full Linux, servers and desktops. But as they expanded, the desktops moved to Windows and Mac. They kept the Linux servers. The Linux desktops provided too many issues. Exception was scientific and technical companies where the users preferred Linux for their special applications.

  120. First by HuckleCom · · Score: 1

    "though it declines to give any actual figures. Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability." riiight. Move along?

  121. Erste Gepostungmittelstoff by Hognoxious · · Score: 1

    I'm sure there'll be one of those subtitled Hitler spoofs along real soon now.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  122. Efficient Germans by peetm · · Score: 1

    Well, as they’re known for their efficiency, planning and methodical approach to engineering solutions, this doesn’t do much bode too well for Linux, does it?

    --
    @peetm
  123. Virtualization by unlocked · · Score: 1

    Enough said.

  124. Really..? by darinfp · · Score: 1

    Sounds like they had a little help writing the report...

  125. missing functionality? by atarione · · Score: 1

    when oh when can we get a fully reversed engineered minesweeper for linux?

    --
    actually I am happy to see you, however that is in fact a banana in my pocket.
    1. Re:missing functionality? by Dr_Barnowl · · Score: 1

      I know you're going for a funny ; but it's already part of the default installation of Ubuntu (Mines), along with Solitaire (Aisleriot), Tetris (Quadrapassel) and Sudoku.

    2. Re:missing functionality? by Cili · · Score: 1

      Mines is not 100% compatible.

  126. Who would have guessed by maweki · · Score: 1

    When you elect a conservative party which makes a coallition-government with the lobbyist party (the FDP - "free democrats" are actually just that), you get exactly that.
    A goernment which is susceptible to this kind of corporate influence.
    And they don't even have to justify their actions. They don't have to give the actual numbers. Transparency in government my a**. I didn't vote for them.

  127. "poor interoperability" by Anonymous Coward · · Score: 0

    Fascinating to see how the world of closed, proprietary, obfuscated software has twisted the meaning of these words. Welcome to the world where black is white, and freedom is slavery.

  128. So it was good but... by Anonymous Coward · · Score: 0

    here's a very relevant quote:

    Back in 2007, the Foreign Office's IT department regarded the use of open source software on servers and desktop systems as a success storyPDFGerman language. IT costs per workspace were reported to be lower than in any other government department, despite the demands imposed by running a high security, globally distributed IT infrastructure. The use of Linux desktop systems in the Foreign Office also acted as a beacon for the use of open source software in other government departments.

    Their savings were not as much as they thought but that doesn't mean they "saved nothing" or "spent more". And they really should have thought of training costs - because the generation of the workforce required to use FOSS probably had no previous experience with it, through education or past jobs. Overall, sounds like there's no good excuse...very un-German of them.

  129. Similar Experience by millsey · · Score: 1

    I wonder if they are using Brother Printers. My experience with printing with Ubuntu at home is it printing 1 page every 10 minutes, compared rebooting into windows at several pages per second. The same multifunction device works really well at scanning however on Ubuntu.

  130. Figures, details, comparisons? by Anonymous Coward · · Score: 0

    Where is the source data? Where are the numbers? Where are the comments? That would certainly help evaluating their decisions. Such a report on other hand would be also a valuable piece of information, since that kind of feedback CAN be used to improve the overall Open Source Desktop Experience.

  131. Costs? by Zemran · · Score: 1

    for example in writing printer and scanner drivers,

    Why not buy printers and scanners that already have drivers available then? Big saving and there is plenty of choice. They already employ someone to do the selection in the purchasing dept., that person should also keep a list of which ones are compatible.

    --
    I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
  132. Slashdot ate my comment! by bjourne · · Score: 0

    Slashdot ates my comment and that sucked!!!

  133. Just tools by giuseppemag · · Score: 2, Interesting

    I suppose any moment now the hordes will arrive argumenting everything, from conspiracy theories to "this software is better".

    Here is the incredible truth:
    Software is just a tool used to accomplish something else. The Real People Out There use what works for them, not what they believe in.

    Computer people should stop with the religion wars already, it's frankly ridiculous...

    --
    My book: Friendly F#, fun with game development and XNA; my game: Galaxy Wars by VSTeam; my gamedev language: Casanova.
    1. Re:Just tools by MeesterCat · · Score: 1

      If I had the points this would be modded up.

      --
      "I tell you, we are here on Earth to fart around, and don't let anybody tell you different." ~ Kurt Vonnegut Jnr.
    2. Re:Just tools by giuseppemag · · Score: 1

      Virtual points, cool! :D

      --
      My book: Friendly F#, fun with game development and XNA; my game: Galaxy Wars by VSTeam; my gamedev language: Casanova.
    3. Re:Just tools by Anonymous Coward · · Score: 0

      This is about IT policy within an organisation being allowed to define a suite of software for use that isn't MS windows and office, sadly the religion of the people doesn't allow it.
      The real people use whatever's ubiquitous and/or familiar, things only work for them if they're exactly what they expect, surely that's broken, shouldn't the real people learn to use what their organisation requires them to?

      This occurs at least in part because the vast majority of computer users in the workplace have no transferable skills, no understanding of concepts behind the systems they use, only a dumb, trained behaviour that allows them to accomplish repetitive tasks, this means a massive upheaval every time any piece of software changes, even when that software comes from their trusted brandname. Basic problem solving abilities or an interest in how things work are no longer to be expected of computer users, but that's not really the fault of the user.

      People have always been idiots, they just haven't always been expected to use computers in their everyday work.

    4. Re:Just tools by not-my-real-name · · Score: 1

      Computer people should stop with the religion wars already, it's frankly ridiculous...

      Many computer people are atheists so they need to have something else to argue about.

      --
      un-ALTERED reproduction and dissimination of this IMPORTANT information is ENCOURAGED
    5. Re:Just tools by Anonymous Coward · · Score: 0

      Computer people should stop with the religion wars already, it's frankly ridiculous...

      Please compare the prices of Windoze and Linux. Multiply the difference by the number of computers an organization has.
      This is not religion. Unless of course, money is religion to you.

    6. Re:Just tools by giuseppemag · · Score: 1

      Lol. The price is the sum of all factors involved. If your workers refuse to do their job properly because they feel linux is not adequate for them then the price goes way up. Once again, use what works considered all factors...

      --
      My book: Friendly F#, fun with game development and XNA; my game: Galaxy Wars by VSTeam; my gamedev language: Casanova.
    7. Re:Just tools by randallman · · Score: 1

      On the face, your comment sounds pragmatic, but it is truly apathetic.

      For instance, consider the MS Office format. Plenty of people use and exchange .doc(x) formatted files and friends because "it works for them". I work with public records, many of which go back to 1950. Most of the old paper records were scanned using the standard group 4 compressed tiff format. I guarantee you those will have the same readability 50 years from now as they do today. 10 years ago WordPerfect was the standard in the office and today many of those files can't be read reliably or at all with the current MS Office software. The same will be true for .doc and .doc(x) files. There would be some inconvenience in using a standard like ODF, but in 50 years those files would be readable. Doing what is good for the long term isn't always the easiest or cheapest option for the short term. But like you, most people don't care; they're just apathetic.

      In a government office (I've worked in one) most computer operations can be handled by commodity programs like browsers and text editors. There are very few people that require specialized software or devices, so I'll bet these complaints are cherry picked and even if valid don't warrant a full scale switch away from the current system. That's absurd, and as pointed out by others most likely a political move motivated by the BSA. Windows + Office licenses on these people is wasted, and in Germany's case, the money is leaving the city and country. What's happens is that the government decision maker gets convinced he needs to purchase a Windows and MS Office license for every government employee. I see a problem here and I'm a "Real Person".

    8. Re:Just tools by Fri13 · · Score: 1

      When you can proof that software is not affected by politics and used as business strategies, then you can say that technical people should shut the fuck up!

      It is all about money. Who gets most of it, spending less than other competitors. And it is all tied up with politics and marketing.

      What is ethically correct, it is wrong/incorrect by the business and politics strategies and wise versa.

      If everyone would follow good ethics, there would not be any job layoffs, hunger, wars, unemployment, crime and so on.
      But as there is small group of people who are greed and dont care anything about others, and big group of people (30-40%) who does not care about others, everyone are suffering.

      If you really believe what you just said, then you must think that there is nothing wrong that Microsoft would have got the monopoly on the whole personal computer markets, and not just on PC markets.

      Windows to every every desk and home... (said by Bill Gates and stealing that slogan from IBM's PC marketing materials "PC on every desktop and home")

    9. Re:Just tools by Anonymous Coward · · Score: 0

      Oh is that why we should all move to windoz

    10. Re:Just tools by giuseppemag · · Score: 1

      To me it sounds just like paranoia. None of those documents are really as important as you make it sound. Unless we are talking about the format in which we store important scientific and literary works for posterity, then I could not care less about the format used to preserve a bunch of quite irrelevant data.

      --
      My book: Friendly F#, fun with game development and XNA; my game: Galaxy Wars by VSTeam; my gamedev language: Casanova.
  134. Surely it couldn't be that bad...Could it? by Anonymous Coward · · Score: 0

    After the work of migrating from a Windows environment, getting comfy with things, developing training, documentation, and the SOE,etc, it seems terribly wasteful to then have the headache of moving to another platform, even if it wasn't Windows. I'm on a Windows team in a government role now, and I would be horrified to change ships after all of the documentation alone had taken so much collective time/money to create and maintain. I'd imagine their sysadmins would be feeling the same after what sounds like a long teething process. Anyone have any further insight, perhaps some German government sysadmins?

  135. proof.. by Anonymous Coward · · Score: 0

    proof linux sucks!

  136. Curious... by Device666 · · Score: 1

    I use open source in my own company for everything, for me it paid out handsomly. But what I do question is how much Microsoft was willing to cut of its price to Germany just to get this PR. MS is known for giving huge price cuts when a government wants to move way from Windows. I guess moving back was worth a lot more. But how much more?

  137. Yep... by Anonymous Coward · · Score: 0

    Open Source is by programmers, for programmers. Almost none of the benefits of this approach to software development are seen directly by users, and in many cases, the 'design by a loose affiliation of mostly disinterested parties' methodology is counterproductive.

    Where can we find direction and unity of purpose? None of us set out to write crap software, and we can, collectively, do better. How can we make things work?

  138. Germans are stubborn by Anonymous Coward · · Score: 0

    I've dealt with SAP and it's not a good experience, they are stubborn, but they make good cars

  139. OOXML by Anonymous Coward · · Score: 0

    I'm betting they had some problems with OOXML documents.
    OpenOffice does a really crap job of importing them.

  140. I bet it was more... by TheBilgeRat · · Score: 1

    the lack of netflix support...

  141. Drivers? by mvar · · Score: 1

    for example in writing printer and scanner drivers

    Cost of training plus the constant whining of users who were used to Windows for most their lifetime is understandable as a downside of the linux desktop. But "writing printer and scanner drivers" ? Really? So one can guess that they change their printers & scanners in a yearly or even 6-month basis and the linux community can't keep up with the drivers, so the German Foreign Office employees have to sit down and write their own..!

  142. Duh by Anonymous Coward · · Score: 0

    Duh, did anyone not see this coming...

  143. Can't be helped. by Zelgadiss · · Score: 1

    Windows was not declared a monopoly for no reason.

  144. Worth to note which party is responsible by fadir · · Score: 5, Informative

    The foreign office is run by Guido Westerwelle, leader of the FDP (so called "liberals") who are pretty known for having close ties to companies and the industry in general. To be more blunt: pay them enough money and they do what you want them to do. Just recently they halved the taxes on hotel bills - after receiving a noticeable amount of money from a company running lots of hotels (Mövenpick) for their election campaign a few months prior.

    So it's safe to assume that some coffers with money changed owners in return for this step. They are corrupt (pretty much everyone knows this) and they use it where ever they can. So far they (mostly) managed to stay within the legal limits (which is not too hard considering that there are very few restrictions for politicians in Germany, so basically once elected you can do pretty much anything you like without too much fear of of any serious consequences).

    1. Re:Worth to note which party is responsible by Anonymous Coward · · Score: 0

      Someone mod this up!!!

    2. Re:Worth to note which party is responsible by MrL0G1C · · Score: 1

      They are corrupt (pretty much everyone knows this)

      So why did they vote for them then?

      --
      Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
    3. Re:Worth to note which party is responsible by aardwolf64 · · Score: 1

      Voters are stupid. I live in the Memphis metropolitan area... We have city council members that keep getting elected that have committed fraud, shoplifting, and are alcoholics (one recently got caught illegally obtaining a license in a neighboring state because her Tennessee license was revoked for repetitive drunk driving arrests.) And yet, the people keep voting for them...

      It's the same reason Rahm Emmanuel will become the next mayor of Chicago, and everyone knows there's tons of corruption going on. He didn't even live in the state for the prerequesite amount of time, but he found a court that would let that slide.

    4. Re:Worth to note which party is responsible by Anonymous Coward · · Score: 0

      (which is not too hard considering that there are very few restrictions for politicians in Germany, so basically once elected you can do pretty much anything you like without too much fear of of any serious consequences).

      so I've heard lol

  145. Writing printer drivers? by norpy · · Score: 1

    Seriously? Why did they need to write printer drivers.

    If they had just had the forethought to BUY printers that had working linux drivers, it wouldn't have been an issue.
    Most enterprise level printers have a decent postscript driver that operates in a unix environment just fine.

    Over the last 5 years I have not been in an office that didn't have a scanner that had the ability to email scans to me directly from the machine - no driver needed for that.

  146. smells funny by polar+red · · Score: 1

    though it declines to give any actual figures

    This smells funny. a generous windows-salesman ? a receptive IT-manager ?

    --
    Yes, I'm left. You have a problem with that?
  147. lmao by Anonymous Coward · · Score: 0

    take that linsux

  148. to stand on the shoulders of giants by Anonymous Coward · · Score: 0
    And one sees again that the benefit of all that has come in the past is too great to make radical changes.

    Backward compatibility is, and will probably always be, what is most important for existing companies. Probably one of the reason why start-ups can often outpace older companies.

    It does give an idea how much it must have cost to Microsoft to change eg the Hotmail infrastructure after their take-over. Which shows management must just take a decision and push it through from time to time .... at least, if they have reason to believe they took the right decision.

  149. microsoft friends by Anonymous Coward · · Score: 0

    Friends are friends...

  150. Office and Outlook? by Anonymous Coward · · Score: 0

    "[clients] to be upgraded at some point to Windows 7, Office 2010 and Outlook."

    Returning to Windows for clients sounds reasonable, especially if there are problems with drivers. But going back to Office and outlook?

    "According to the government, this will not give rise to any immediate costs, indeed, they expect introduction of these "standardised software products" to produce "efficiency gains".

    Standard Mircosoft BS; Office is not "industry standard", many groups are seeking alternatives.

  151. Apparently they haven't heard of Macs by presidenteloco · · Score: 1

    or they just enjoy the challenge of restoring /wiping and re-installing virus-ridden computers on a monthly basis.

    --

    Where are we going and why are we in a handbasket?
    1. Re:Apparently they haven't heard of Macs by jedidiah · · Score: 1

      Macs won't solve their "printer driver" problems. In fact, Macs will be using the exact same printing mechanism as they were just using as an excuse to dump Linux.

      Someone clearly got a payoff from Microsoft. End of story.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  152. Leaked documents by Anonymous Coward · · Score: 0

    For those able to read German, here some quotes from leaked documents:
    http://www.netzpolitik.org/2011/interne-dokumente-des-auswartigen-amtes-zur-anderung-der-open-source-strategie

  153. The surprising thing... by h4rm0ny · · Score: 3, Insightful

    is not that they're moving back to Windows, but that they're moving back to Windows XP. I could understand it better if it were WIndows 7. Although they'll inevitably upgrade at some point, it seems a lot of hassle to go back to an inferior operating system for a transitional period.

    The reason I think Windows 7 would make more sense than XP (aside from all the support and security issues), is that Windows 7 really does offer something that neither KDE nor Gnome do which is a very simple and easy to manage environment. I like both Windows 7 and my KDE desktop running on Gentoo. I like Windows 7 because it is really slick. I like my Linux box because it's powerful, has all the tools I need to do advance things I like to do. The trouble is that someone like me is an edge case. I wouldn't want to see KDE or Gnome attempt to emulate Windows so much that they lost the powerfulness that I like about them (KDE more than Gnome is my preference mind you). But similarly, I think you couldn't fully incorporate the power of Linux into Windows 7 without losing some of that slickness and simplicity. There seems to be a natural divide between the two where either attempting to bring in the qualities of the other is likely to spoil some of the good stuff. And unfortunately the German FO users are going to be the sort of users who want slick simplicity, rather than crunching power. I say unfortunately, because Windows will cost them more.

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    1. Re:The surprising thing... by drinkypoo · · Score: 1

      The reason I think Windows 7 would make more sense than XP (aside from all the support and security issues), is that Windows 7 really does offer something that neither KDE nor Gnome do which is a very simple and easy to manage environment.

      Does Windows 7 really offer much in the way of management that you can't get with XP? Can you give some examples?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:The surprising thing... by Anonymous Coward · · Score: 0

      >> so much that they lost the powerfulness that I like about them

      I think the word you're looking for is "power".

    3. Re:The surprising thing... by papasui · · Score: 1

      They probably already owned XP licenses, which is what allowed the transition to occur. Sure they'll have to upgrade eventually but XP could feasibly be ran on older machines for several years still.

    4. Re:The surprising thing... by Kjella · · Score: 1

      You seem to think a WinXP to Win7 transition is close at hand. In fact last year Microsoft extended the XP downgrade rights to be at least as long as Win7 is for sale in the OEM channel, which will be two years after the release of Win8, whenever that is going to be. Many large corporations are happy on XP and have no intention of rolling out anything else until they absolutely have to. 55% still run XP, and that's including all the home users that typically switch earlier. I would guess 70-90% of businesses still run XP. Microsoft may kill support but corporations will use firewalls, anti-virus and e-mail scanners to block threats and continue using it.

      Microsoft blew it a bit on the XP - Vista gap, with Vista not being very compelling either. It may be 2001 tech but corporations have now beaten all the kinks out of the system, instead of keeping them on an upgrade threadmill everyone standardized on XP. Users know it, there's a huge pool of cheap and experienced admins that know it, the whole ecosystem is cheap.

      --
      Live today, because you never know what tomorrow brings
    5. Re:The surprising thing... by h4rm0ny · · Score: 1

      Does Windows 7 really offer much in the way of management that you can't get with XP? Can you give some examples?

      Well, apart from the general smoothness of the experience, uninstalling software is easier. Configuring network connections is easier. I love the way that the built in Networking in Windows 7 presents me with a list of my configured VPNs and just lets me click to activate one. The grouping of like windows and mini-previews is surprisingly useful. The quick search in the Start menu and the incorporation of recent files under their program headings in the Start menu is also far tidier than XP's old recent documents. I like the Libraries in Windows 7 very much. It lets me get closer to the way I can use Soft Links to directories in Linux, but in a really convenient way handled by the GUI. I also approve of the distinguishing between actions at Administrator level and normal user level. I guess that the last one falls under the heading of managing the environment. There are undoubtedly other things I've forgotten about, but this is what I can immediately think of off the top of my head that is actually functionally different to XP as opposed to simply look and feel.

      Of course one of the big things is MS Office 2010. It's a joy to use. If it weren't for that, I'd likely use my Windows 7 installation much less than I actually do as I'm perfectly happy bouncing around in my KDE environment. I suspect MS Office was one of the factors in the change over for the Germans. Open Office isn't anywhere near as nice to use.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    6. Re:The surprising thing... by Anonymous Coward · · Score: 0

      There is nothing surprising.
      Take the post above about corruption. It is not too far from reality even if it were untrue.
      In case the FDP got some money from MS and they work quite well together, why stick to Windows 7?

      Argumentation for the people is about reduced costs, since Windows XP licenses will not have to be bought new. Since Xp support runs out theyll then have to upgrade to Windows 7. If one assumes that they are going to have some SELECT or ENTERPRISE contract (I know there is some government contr.), theyll need to buy these licenses new and/or with software assurance. In any case they put focus on what is happening now and produce lots of investions in the near future.

    7. Re:The surprising thing... by foniksonik · · Score: 1

      Yeah but for this to be as profitable as possible first they have to move to XP then they have to pay someone to transition them to Win7. See if they just jumped over to 7 that whole consulting gig for the transition goes away and someone's cousin doesn't make millions.

      --
      A fool throws a stone into a well and a thousand sages can not remove it.
    8. Re:The surprising thing... by drinkypoo · · Score: 1

      Basically none of that stuff is a big deal in terms of having the typical user get work done, and they probably already have licensing for XP. Seems pretty straightforward to me.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    9. Re:The surprising thing... by Swarley · · Score: 1

      It's not really an issue of management, but Vista/7's memory management is so superior, I don't remember how I tolerated laptops before it. XP doesn't prefetch commonly used programs into RAM (or at least doesn't do it well as I believe it is technically possible to enable the feature, albeit poorly). As such, XP tends to crawl on laptops with slower HDDs because it had to hit the drive every time you open a program. And this is not some nitpicky benchmark thing. It's very noticeable in everyday use. I've been using 7 for about a year now and I can't see why any person or business would chose XP instead.

    10. Re:The surprising thing... by tiqui · · Score: 1

      Many organiations prefer to have all systems running the same OS....... and even MS admits that many businesses see XP as the best and most stable version of Windows (it runs everything they need to run, runs on their hardware, and they are familiar with it) Many organizations avoided Vista and are taking a cautious approach to Win7. No conspiracy required to understand this

    11. Re:The surprising thing... by drinkypoo · · Score: 1

      XP has prefetch but it will cache an application you load once and as such you want to periodically remove old files. This is probably one of the big reasons XP gets slower over time. A simple scheduled task could fix it.

      Windows 7 is agonizingly slower than Windows XP on machines with slow disk. I have a laptop that boots Windows 7 in literally twice the time it booted XP. It never worked right on XP which is the only reason I'm running 7. It came with Vista, which is the only OS on which suspend/resume works correctly. I get video corruption under Linux with my AMD R690M chipset, which really ought to work correctly with the open source driver because of its vintage; I presume that AMD has not released sufficient information to support it properly because I've had the same problems for a very long time now and through many revisions of the driver.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    12. Re:The surprising thing... by SMOKEING · · Score: 1

      No, I don't believe a gentoo user will ever run Windows.

    13. Re:The surprising thing... by Anonymous Coward · · Score: 0

      It lets me get closer to the way I can use Soft Links to directories in Linux, but in a really convenient way handled by the GUI.

      You could just use soft links, too. NTFS has supported this for awhile. I do agree, though. The Library feature is pretty handy.

    14. Re:The surprising thing... by Anonymous Coward · · Score: 0

      I wouldn't be surprised if Windows 7 didn't have the drivers for the stuff they need either.

    15. Re:The surprising thing... by Anonymous Coward · · Score: 0

      Most Linux power users don't waste cycles with fancy visual effects, 3D desktop switchers, etc... Just trying to find articles on the web about how to configure all of that is something you have to dig around for. Almost none of it is available "out of the box".

      Like the case with the German foreign office. It's easy to say Linux isn't compatible with the rest of the world because the general understanding of Linux is that it's not. Consider the number of people in the Linux community who, over the last 10 years, have complained about nothing more than how Linux is incompatible with their _______ piece of hardware. That's not to say you couldn't get it work, but you had to dig.

      Now there's plenty of hardware that "just works" and the rest of the junk that doesn't work - doesn't work with anything because it's junk.

      You think Windows 7 "is really slick". Ha! That's a good one.

    16. Re:The surprising thing... by h4rm0ny · · Score: 1

      Well migrations are usually a hassle. They might have some XP licences knocking around - I obviously can't comment as to what definitely is the most cost effective approach without knowing what they have, when licences expire, etc. But faced with two options, one of which is preferable for a number of reasons, and knowing that you're going to end up there anyway, I wouldn't want to do two extra migrations beyond what I had to do without a very good reason. But hey, it's not me going to be doing it... ;)

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    17. Re:The surprising thing... by drinkypoo · · Score: 1

      I perceive it as total bullshit. Migrating costs money, new printers cost money, why not just spend the money on new printers? Further, windows print servers are a viable option for many devices. It's really not that hard to, say, get a workflow going to deliver PDFs to a Windows machine and tell it to send them to various printers. I had to install drivers for a fairly modern HP color laserjet (5550 I think? it's been a bit) to print directly to the network queue on a machine instead of going through the server as IT desired because it would just throw away my print options and print with whatever the defaults were on the server. You can work around this sort of thing with multiple queues until the printer-replacing budget comes up.

      The biggest reason I think the printer thing is a total bullshit excuse is that expensive printers do speak standardized languages. Most of the really amazingly expensive printers make a big deal out of support for standards and professional output devices (such as what you'd find at a print house) are overwhelmingly likely to run on PostScript. Graphic artists and printers were almost exclusively on macs until recently and that meant they were familiar with PostScript, so having the same technology in a multi-thousand dollar linotronic output machine was a no-brainer.

      Most of the small printers that don't have Linux support are pieces of shit that nobody should ever be purchasing in any bureaucratic context. And even most printers which fit that description work fine.

      I call shenanigans, or whatever the hell that is in German.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    18. Re:The surprising thing... by Anonymous Coward · · Score: 0

      They probably already have most of the XP licenses they will need.

    19. Re:The surprising thing... by h4rm0ny · · Score: 1

      I call shenanigans, or whatever the hell that is in German.

      Shenaniganzensneakenbluff or something, probably. Yes - I can see a number of reasons why they might go back to MS, with MS Office being one of the biggest to re-training being another. But printer support seems pretty dubious to me. I'm guessing it was just a snarky comment or bit of humour that someone ran with .I've certainly had trouble getting printers to work in Linux, even modern ones where I've ended up hunting down some PPD file (or whatever they're called) online, but in a large environment where you have professional IT support and consistent machines, I would expect them to be able to roll out some solution en masse. Perhaps they had a lot of problems and this was just a sample of them. But still, they ought to be able to use Linux if they want to. Even Open Office, for all my praise of MS Office 2010, is still a usable piece of software. I expect we'll learn a bit more about the reasons in time.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    20. Re:The surprising thing... by Anonymous Coward · · Score: 0

      is not that they're moving back to Windows, but that they're moving back to Windows XP.

      I bet Windows 7 has no drivers for their old printers ;)

    21. Re:The surprising thing... by Anonymous Coward · · Score: 0

      They already paid for the XP licenses, so it's a cost saving move.

    22. Re:The surprising thing... by Anonymous Coward · · Score: 0

      You fail at understanding.

  154. Office and Outlook? by aronzak · · Score: 1

    "[clients] to be upgraded at some point to Windows 7, Office 2010 and Outlook."

    Returning to Windows for clients sounds reasonable, especially if there are problems with drivers. But going back to Office and outlook?

    "According to the government, this will not give rise to any immediate costs, indeed, they expect introduction of these "standardised software products" to produce "efficiency gains".

    Standard Mircosoft BS; Office is not "industry standard", many groups are seeking alternatives.

  155. First Post by Anonymous Coward · · Score: 0

    Why couldn't I have come across this empty topic back when first posts were cool?

  156. TCO by Anonymous Coward · · Score: 0

    Once again, TCO proves that Linux on desktop its still a terrible choice. Especially for normal users.

    On servers it rocks, but not on desktop.

    1. Re:TCO by Dr_Barnowl · · Score: 1

      The TCO of Windows for me includes sufficient corporate anti-viral and snoopware to raise the clean-boot memory consumption of my workstation from about 250MB to around 800MB, a period each day where my computer thrashes the disk auditing the filesystem making anything IO bound grind to a halt for an hour, followed by a half hour where the same process compresses it's report to send to IT services, making anything CPU bound grind to a halt. The virus scanner consumes basically a whole CPU core on it's own when working on files, which makes processes that take under 1:30 on Linux take over 8 minutes on Windows, and the same occurs for my users (who are the main users of these processes). I can't use all 6GB of RAM in the workstation on Windows, because our IT dept. hasn't got an "approved" 64-bit build of Windows. Yes, it is an issue for me, and my users, because they will be using the incredibly memory-hungry (by necessity) apps that we are developing.

      No, I'm not a normal user, but the cost of all that extra weight to my productivity cannot be understated. On Linux, my frustrations are mostly about finding the way to do some thing that I've not done before - and that really could just be considered part of the job. Once solved, these problems are no longer an issue. On Windows, my frustrations are all with how slowly or badly it does stuff that is totally routine, and I can't do anything about it.

      I now only use Windows for the one thing it is better at - running Outlook and Office. And the only reason Outlook is useful to me is because it's the only viable client for Exchange. And the only reason Office is useful is because OpenOffice sucks for Office documents - hopefully something that will be resolved by the LibreOffice project. I do test on Windows, because Java GUI toolkits have some quirks on different platforms. But I find it a deeply frustrating experience, like driving your wifes underpowered minivan because your Lotus is in the shop....

  157. until they are hacked like the Swiss, the Austrian by kubitus · · Score: 1
    and many other Foreign Offices around the world.

    Not to speak of that sovereign countries should use sovereign software

    where is the risk analysis for a backdoor/firmware trojan in IT products coming from certain countries? ( US, PRC, Taiwan etc.. )

  158. The question of cost by bi$hop · · Score: 1

    FTA: "The costs of licensing Windows and MS Office throughout the department would cover the costs of programming a hell of a lot of drivers..."

    I'm a software engineer, and I'm all for job demand, but this seems pretty shortsighted. The issue revolves around total cost of ownership, not just the monetary cost of proprietary software. They're a government office. They shouldn't have driver-programming developers on their tax-dollar-funded payroll.

  159. Nothing to see here by Mathinker · · Score: 1

    From TFA:

    The Foreign Office launched a modernisation process in 2010, one component of which was the pursuit of a new IT strategy moving away from open source software and towards "standardised proprietary client solutions" as used in other ministries. Specifically, this means a return to Windows XP, to be upgraded at some point to Windows 7, Office 2010 and Outlook.

    In other words, a new IT boss decided he had to make his impression. Since there are no quantitative details given, this post is just here to fan a flamewar. Oh, and users also complain when moving from one version of Microsoft Office to the next one, so that throwaway comment is also empty of any real information.

  160. They weren't using a decent distro! by Anonymous Coward · · Score: 0

    They should have used something more viable...

    1. Re:They weren't using a decent distro! by h4rm0ny · · Score: 1

      They should have used something more viable...

      That's uh, um, very, um... WHAT??!?!?!?!?!?

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
  161. Claims? by mccalli · · Score: 1

    "Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

    'Claims'? I find all of those complaints to be possible and valid. I also find them valid on a Windows desktop, and also on my Mac desktop.

    I don't think we need to load the article, how about the word 'states' instead? Some of these complaints could well be valid, and instead of dismissing them the Linux desktop distros should be reading and seeing how many are valid, how many just need education, how many could be imediately addressed etc..

    It's a chance to learn, not to draw into a shell and defend.

    Cheers,
    Ian

  162. F1rst P0st!? by Anonymous Coward · · Score: 0

    Where are all the wonderfully insightful slashdot commentary on flamebait articles? I feel cheated!

  163. First ? by thanosk · · Score: 1

    This is scary. The story has been up for quite some time and no flame wars have started yet ? Either Linux fans have resigned to their fate (not likely) or I am the only living being on the planet left that is able to access Slashdot

  164. Another /. bug? by Anonymous Coward · · Score: 0

    Is the comment feature broken again or do comments have to be approved by the BND (German CIA counterpart) before they show up in this entry?

  165. true. by chichilalescu · · Score: 1

    at some point, I changed the background image for my mom's desktop. upon discovering this, she exclaimed "where's my windows?"

    --
    new sig
  166. O rly? by Anonymous Coward · · Score: 0

    Ah, the sweet smell of corruption...

  167. wank-a-day by Anonymous Coward · · Score: 0

    I just love to wank all day every day! 3

  168. Don't mention the Linux war! by Anonymous Coward · · Score: 0

    I mentioned it once, but I think I got away with it all right.

  169. until they are hacked like the Swiss, the Austrian by kubitus · · Score: 1
    and many more Foreign Offices around the World!

    -

    Shouldn't sovereign countries use sovereign software? To protect their very own assests?

    Where is a risk analysis for firmware trojans in IT equipment from abround ( US, PRC, Taiwan, SKorea... )?

  170. Well, duh by Khyber · · Score: 1

    When the majority of your staff is too brain-dead to think of alternative means to accomplish what they wish to do, because they've been too used to Windows doing most of the thinking (or having an application for that) for them, this is ultimately going to be the end result.

    In the meantime, without having to write anything, I've found the drivers for every one of my devices, in Linux, relatively easily. All it takes is a drive to RTFM, an desire to attempt to understand it, and lack of the fear of failure.

    I figured out DOS as a child without a manual, my dad just told me "type /? or /help" (I don't remember which in DOS 5.0) and I'd get a command list. He told me to read it, play with it, do whatever, don't worry about breaking it because it was simple to fix (and in those days, they truly were, compared with the garbage of today.)

    From there, Win 3.1 and on was simple. I just had to learn the GUI way of doing command line things.

    I can still do as I please either in Windows CLI or GUI. I'm almost proficient enough to do it in Linux, and more than proficient enough for MenuetOS.

    It's just the end result of being used to something and not forced to use your brain all the time.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  171. They had to write drivers? by nukem996 · · Score: 1

    There is almost no reason that they should of been writing drivers. This just means they didn't do any research before buying equipment. Printer drivers are especially surprising since support on Linux is better then on Windows or Mac.

  172. Year of Linux on the by Anonymous Coward · · Score: 0

    ... ach Du Scheisse!

  173. And we see it again by Anonymous Coward · · Score: 0

    The less interoperable Microsoft makes Windows, the more people will buy it.

  174. Anonymous Coward by Anonymous Coward · · Score: 0

    I can guess the main reason for this: user demand for Microsoft Outlook. I still haven't seen a coherent integrated alternative to the Outlook/Exchange/SharePoint ecosystem on enterprise FOSS desktops. If I were the head of an IT department I would weed out Microsoft products and all other proprietory software, but to prevent user revolt I would leave the following in place:

    1. Windows client (eg Windows 7)
    2. Office
    3. Active Directory (to manage Windows clients via group policy objects and because objectively it is a very good x.500 directory service that I can also use for single-sign-on to my FOSS servers as well)
    4. Exchange
    5. SharePoint

    People who haven't seen the above products working together in a well-configured enterprise enviroment are not qualified to comment on the feasibility of attempting to replace them with FOSS.

  175. shockwaves rippling? by Anonymous Coward · · Score: 0

    "Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability"

    Let me guess... to all those Linus/Linux puppies this will come as a total shock?

    For me it did not..

  176. I smell huge barrels of pork... by Anonymous Coward · · Score: 0

    It is well known that the FDP (the German liberal democrats, that's the "Party of the Rich") loves Microsoft. The boss of the Foreign Office is at the same time the boss of said FDP. Well...

    What gives me the jeeves is that we are funding all that smut with our hard-earned tax money.

  177. Exactly my findings by Anonymous Coward · · Score: 0

    "Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."
    Exactly what I've found when using Linux, both at home and at work. I'm hoping we get some sensible discussion out of this, instead of the standard Linux zealot response of 'oh, its because the users aren't ready for Linux!

  178. geopolitics speaks... by Anonymous Coward · · Score: 0

    Hmm.. has this anything to do with the Atlantist views of Herr Westerwelle & Frau Angela Merkel?

  179. Strange by Lord+Lode · · Score: 1

    Most printers and scanners work under Linux. Use compatible hardware when you switch to Linux?

    1. Re:Strange by design1066 · · Score: 0

      Not the multifunction ones on sale at walmart. Not out of the box at least.

  180. Open source is beside the point by poppycock · · Score: 2

    For most organizations, especially non-technical organizations, the availability of source code is really irrelevant. One might argue that they *could* change things if they needed to, but as a practical matter they really can't. Organizations whose mission includes software development are certainly capable of taking advantage of free and open licenses.

    But it sounds like the bottom line is that, in the end, they found Windows better for them than Linux. You certainly have to admire their willingness to try something outside the norm, however. IT wouldn't have made much difference, I suspect, if Windows were open source and Linux were proprietary.

    Unless you're a software development organization, source availability per se is really not a useful criterion upon which to make an IT decision.

    But this is Slashdot, so, you know, it must be a conspiracy.

  181. umm by Anonymous Coward · · Score: 0

    Sorry, I am not convinced ... ;-P

  182. Of course by Anonymous Coward · · Score: 0

    Just because the license is free does not mean that the costs associated with changing over are zero.

  183. Drivers? by Gaardenzwerch · · Score: 1

    Maybe the Foreign office should consider buying hardware from manufacturers that provides drivers?

  184. Drivers by Dr_Barnowl · · Score: 1

    Someone commented (on TFA) that the cost of Windows + Office licenses would cover a large amount of driver authoring ; never mind that, it would probably cover the costs of buying printers and scanners that had compatible Linux drivers - and then some.

  185. 2011 by dintech · · Score: 1

    Uh oh. Looks like 2011 is the year of the Windows Desktop.

    1. Re:2011 by SmilingBoy · · Score: 1

      finally!

  186. Sounds familiar by Zingledot · · Score: 1

    It sounds a lot like my experience with Linux.

    I hate feeling like I have to turn in my geek card to use Windows, but Linux has always felt like the place for hobbyists-turned-career, while you go with the MS solution if you have other things to spend your time on than coming up with clever ways to make things actually work.

    IMHO, of course.

  187. costs? by thephydes · · Score: 1

    Well, I'm cynical enough to believe that MS offered a nice package that they couldn't refuse.

  188. Well duh! by Anonymous Coward · · Score: 0

    Linux is fun to play around with and some individuals get by fine with it and I have seen great strides made in the quality and usefulness of Linux distro's. However, there will come a time when a person has the need to use some software or a specific piece of hardware that will take to much effort to get working or simply will not work at all on the Linux distribution. What the German Foreign Office discovered about Linux was inevitable and the switch should have been researched a little more throughly (At least they did a Dual-boot configuration in the test run)

  189. Their systems kept freezing by Anonymous Coward · · Score: 0

    They were using BerrrrLinux.

  190. Money speaks louder than ethics by TheMidget · · Score: 1

    Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability.

    Especially those users who have a relative or friend who works in the Microsoft PC sales business ...

  191. Could this be,,, by Anonymous Coward · · Score: 0

    the year of Windows on the desktop?

  192. Could it be? by Amtiskaw · · Score: 1

    2011: Year of the Windows desktop?

  193. Linux costs went up or MS costs when down? by ahodgkinson · · Score: 1

    As the article states, until we see numbers it is difficult to see what is going on.

    The is a lot at stake here for Microsoft. If the project were successful, then it would open the floodgates for lots of similar efforts, and could even break Microsoft's monopoly on the desktop. Thus, Microsoft is obviously hoping that this project fails. Conspiracies aside, one way to help the transition back to Windows is to lower prices, offer special deals, free services, etc. I wouldn't surprise if this happened.

    It could also be that the required device compatibility imposed a big programming cost, and it really did cost more than expected. I'm curious to learn if that cost could be amortized over larger/more government departments.

    Let's get the full facts first before we judge.

    --
    ---- It won't be as bad as you fear or as good as you hope, but it will take twice as long as you plan.
  194. first by Anonymous Coward · · Score: 0

    woot, never had one before

  195. penny wise ... by Anonymous Coward · · Score: 0

    The government's response to the SPD's question states that, although open source has demonstrated its worth, particularly on servers, the cost of adapting and extending it, for example in writing printer and scanner drivers, and of training, have proved greater than anticipated.

    Read: "We bought the cheapest, under-priced, locked down hardware peripherals (e.g. Lexmark printers) and now our only option is to continue to bleed money."

  196. Dont worry, the gnome developers are working hard by Anonymous Coward · · Score: 0

    But don't worry. The gnome developers are working hard at trying to make your linux desktop like a crap apple mac thereby further alienating the massed hordes of unwashed Windows users.

    At the rate of current development no windows user below the level of super geek will even recognise, let alone be able to use, the gnome desktop and Linux will be safely back in the hands of geeks where it belongs.

    And KDE refuses to keep anything the same even between the hours of the day.

    But in all seriousness this is the problem with the "Linux desktop experience". Ever release of gnome/KDE sees more asinine features introduced, or the desktop metaphor completely changed, whereas the real problems stopping adoptions are simple.

    1 Nothing stays the same so dumb users (the majority of peope who use a computer at work) can't learn something once then carry on.

    2 Programs are full of bugs. Nobody fixes them.

    3 Programs aren't available to do the most common tasks well or if they are the interface sucks.

    Still if the devs want to spend all their time tinkering with a desktop who am I to complain ? It's their time. Just don;t expect me, or my work mates, to use or support it in our organisation.

    There's a reason we're sticking with XP. Out users are comfortable with it and the programs we have get the job done.

    Ho hum, c'est la vie

  197. Not-a-troll by dgr73 · · Score: 1

    I think this proves what my personal experience is.. that there's a lot of good in Linux for the end-user, especially in Ubuntu. But there are SERIOUS gaps in drivers & usability sometimes. It's a better effort from a community than I thought possible some years ago, but amount of work to keep all drivers up-to-date is just too much. Windows wins by virtue of all companies automatically developing drivers for it.. so whenever some driver doesnt work, it's the vendor, not M$ that gets the blame. But with linux driver handling is so integrated into the system most users (like my wife) just go "linux sucks" when something doesnt work. This is just my opinion and doesnt need to be followed by posts asking "So what exactly doesnt work?" and "You're wrong, all you need to do is configure doohickey1 by using nageesh3.8, which you can get with the command...."

  198. heise.de article by mlock · · Score: 2

    The article on heise.de has a link to internal documents of the Foreign Office, which shed a little bit different light on the whole thing.

  199. Bullshit by Anonymous Coward · · Score: 0

    I call Balmer was here and left cash

  200. erste p0$7 by Anonymous Coward · · Score: 0

    ficken dich!

  201. Looks like... by dhruvx · · Score: 1

    all those studies microsoft did about higher TCO for OpenSource turned out to be true. *ducks* In retrospect, they are telling us things that we already know for years - OpenSource / Linux on desktop is NOT ready. Linux / OpenSource is great on the server side. Definitely 2011 is not the year of the Linux desktop :) Nothing to see, move along... Disclaimer: For the utterly daft, my statement about the TCO study was sarcasm incase you missed it.

  202. Was this said? by Anonymous Coward · · Score: 0

    This is not the operating system you're looking for... (/waves-hands-semicircularly)

  203. Reasons? by uffe_nordholm · · Score: 1

    I find the article very light on details, other than very general things. Could it be because most of the "issues" the users have with the Linux systems and programs is that they look different than what they were used to? If this is the case, I wonder what they do when they buy a new car, do they retake their driving licence?

  204. The linux desktop revolution has slowed if not die by Anonymous Coward · · Score: 0

    In the early 2000's things seemed to be going to Linux, but since 2005 or so it just seems it's slowed and gone away. I still use a Linux desktop, but certainly there's no momentum that way in business desktops.

  205. This is was likely a political decision by Anonymous Coward · · Score: 0

    The german foreign office is headed by Guido Westerwelle, FDP. FDP is the german liberals party, and they have "aligned [themselves] closely to the promotion of free markets and privatisation" from wikipedia.org https://secure.wikimedia.org/wikipedia/en/wiki/Free_Democratic_Party_(Germany).

    netzpolitik.org seems to have documents from a McKinsey survey which support the opposit claim, in particular that Windows single boot would be technically possible and attractive from a user's perspective, but expensive, work intensive and hard to justify [Freely translated from https://www.netzpolitik.org/2011/interne-dokumente-des-auswartigen-amtes-zur-anderung-der-open-source-strategie/#more-20730]

    A survey article about the matter can be found at [heise.de http://www.heise.de/open/artikel/Die-Woche-Kein-Linux-im-Auswaertigen-Amt-1191310.html] google translate is http://translate.google.com/translate?hl=en&sl=auto&tl=en&u=http%3A%2F%2Fwww.heise.de%2Fopen%2Fartikel%2FDie-Woche-Kein-Linux-im-Auswaertigen-Amt-1191310.html

  206. Frankly, I'm not surprised.... by hotrodent · · Score: 1
    Having made the switch to Linux myself a few years ago, I often face problems with getting peripherals to work well - easily.
    Anyone tried getting the G15 keyboard macro keys working easily? This is not what I call easy. https://help.ubuntu.com/community/LogitechG15
    I persisted because I want to support FOSS, but I can easily understand that if government departments and companies are faced with similar issues, they probably don't care about FOSS - they focus on budgets and the costs involved in support.

    Until the desktop industry embraces Linux in the same way the hobbyists do, this issue is a major roadblock.

    1. Re:Frankly, I'm not surprised.... by 1u3hr · · Score: 1

      Having made the switch to Linux myself a few years ago, I often face problems with getting peripherals to work well - easily.

      We're not talking about you (or me), alone in our basements. A government ministry will have an IT department whose job it is to deal with crap like that.BEFORE they buy, let alone deploy said hardware, thay should make make sure that it works.

      And we're talking about bureaucrats, paper-shufflers by trade.What "peripherals" could they use? A printer, a scanner? Plenty of choice of supported hardware.

  207. Nobody ever got fired... by muckracer · · Score: 1

    > Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

    We had Vista forced down our throats. Users also complain of "missing functionality, a lack of usability and poor interoperability" and that with good reasons. Yet the very company responsible for those poor products will make even more money, because unlike Linux and FOSS, it will never be put into question. Besides, as we've all known for the last 20 years or so...the NEXT version will be REALLY GOOD(TM) anyway!

    Why is the free market failing so badly in this area??

  208. The Horror! The Horror! by theNAM666 · · Score: 1

    When in doubt, do not go back to Windoze.

  209. FTFY by Anonymous Coward · · Score: 0

    "The Foreign Office started migrating its servers to GNU/Linux in 2001 and since 2005 has also used free software such as Firefox, Thunderbird and OpenOffice on its desktop systems"

    FTFY. No need to thank me.

  210. How is it that this is first post? by jcrivello · · Score: 0

    Slashdot must be broken. This was posted two hours ago yet there is no fanatical ranting.

  211. Good (bad) lobbyism by Anonymous Coward · · Score: 0

    There's nothing much more to say, really. No real reasons exist, even moreso since those stated were known before the switch.

  212. lol lol lol by Anonymous Coward · · Score: 0

    fap fap fap!

  213. Strange by marcello_dl · · Score: 1

    One of the pluses for getting linux desktops instead of windows in my place is that they work with most printers out of the box. Professional printers/copiers are usually easier to interface, they can act as smb or ftp hosts to send scanned docs.
    Of course I think they have sound reasons to switch back, I think that their tech staff will not be happy to think again in terms of AV licenses and driver hunt on websites.... wish them better luck next time.

    --
    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
  214. Returning to XP? by Anonymous Coward · · Score: 0

    Moving back to Windows from Linux is understandable, but moving back to XP? The OS will be 10 years old in 6 months' time!

    1. Re:Returning to XP? by Pentium100 · · Score: 1

      So what? It's not like Windows XP will wear out or rust and have problems. Old hardware can have these problems, but not old software. I have a copy of MS DOS 5, it still works and can do the same things as it could when it was new.

  215. Scanner problems? by Anonymous Coward · · Score: 0

    So during these nine years they couldn't figure out to buy only supported hardware? I mean, come on, on Windows you have also to do that, especially since Windows7 doesn't support great deal of older hardware.

    The management from the beginning was stupid, the move back to Windows only confirms it.

    1. Re:Scanner problems? by tkprit · · Score: 1

      It's a government: I can imagine them getting thousands of cheap knockoff printers/scanners, and Microsoft dangling a driver for Windows as a free d/l. (Though I can't imagine Germany not pressuring the knockoff company to write some linux drivers for a large purchase).

      I think their problem is the statement that they used linux servers and dual-boot linux/win desktops. I've done that, too, but only until I could find a way to port everything over, which with some s/w can be a challenge (esp if said s/w is ancient and isn't supported anymore). After this many years, Germany should've cut the cord (no dual-boot) well before now; what they've probably got is everyone booting into whatever OS they like, using whatever s/w they prefer, so nothing's going to be consistent.

      It's not an OS problem; it's poor IT.

  216. Not pleasant by nashv · · Score: 1

    The German public has been an ardent supporter of FOSS...to see this kind of news does not bode well for the future of FOSS. I suppose the optimal point is corporate managed FOSS - the kind Google and Sun(used to) maintain.

    --
    Entia non sunt multiplicanda praeter necessitatem.
  217. already deemed a success by Anonymous Coward · · Score: 0

    Strange indeed after it already had been deemed a success...

    "The Foreign Office is now six years since his successful IT Infrastructure increasingly on open source and to the largely been unnoticed by the public."

    http://www.opensourcejahrbuch.de/download/jb2007/osjb2007-03-06-werner.pdf

  218. How do they calculate? by Anonymous Coward · · Score: 0

    Did they compare the costs of switching to Linux to the costs of paying for Windows for the next few thousands of years? Because that's what they should have done.

  219. No opinions about this article ? by Anonymous Coward · · Score: 0

    I assume the comment system is broken ?

  220. implausible by 1u3hr · · Score: 1
    "Cost of printer and scanner drivers" -- Bullshit.

    Just buy printers and scanners that are supported and the cost is zero.

    Basically any business class networked printer supports Postscript and/or PCL, which have standard drivers anyway.

    The real reason is no doubt some bureaucrat who just wants his Outlook and Excel. Or one who has links with some large software vendor. Impossible to prove though, they'll produce whatever reports they need to to justify what they want to do.

  221. And another one bites the dust by cronius · · Score: 1

    [...] the cost of adapting and extending it, for example in writing printer and scanner drivers, and of training, have proved greater than anticipated.

    Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability.

    So basically they've painted themselves into a Microsoft corner and can't get out. (Although "writing drivers" sounds like complete bullshit.)

    I do recommend they switch back to Windows, and then move to Apple products. It's a sure way of wasting even more money, if the current flip-flopping isn't doing it for them.

    --
    Life is Reality
  222. Lets face it by bartron · · Score: 1

    Until you can get one single unified model for a linux desktop, linux ON the desktop isn't going to happen. Fine for servers and fine for users that know what they are getting in to. Not fine for regular people. With freedom comes choice and with choice comes indecision. Sometimes less choice is more and why Windows, with all its faults, has succeeded. One OS which operates the same (in theory) regardless of hardware. Linux, from a users perspective, does not operate the same regardless of hardware. The interface is a fragmented mishmash of every 'good' idea its contributors came up with. Linux is a server OS. Some of us run server OS's on our desktops and that's fine, but it's not for regular users and never will be.

  223. That's only part of the story. by c0l0 · · Score: 0

    There were two studies conducted by McKinsey, that both led to the result that an Open Source/Free Software desktop was feasible and a strategy that is saving the AA costs, but the powers that now be seem to disregard any evidence that suggests sticking to the solution currently in place there, because someone from MS seems to be sending in black suitcases... it's disgusting.

    On top of that, they're considering switching to Windows XP now, and to a Windows 7 and Office 2010 setup later on! Migrating platforms twice within two or three years (XP support ends in 2014, mind you). This is just utterly insane.

    --
    :%s/Open Source/Free Software/g

    YTARY!
  224. Frist psot by samboneym · · Score: 1

    First post

  225. Yeah right. by jack2000 · · Score: 1

    Let me translate that for you: Our brain dead paper pushers couldn't be arsed to learn the very basic things they need to know in order to use an office suite slightly different than Microsoft's. What do these people need, really, word and an e-mail client? Pfffft.
    Also I call bullshit on his driver claim.

  226. Diplomats don't do GUI very well , much less CLI by ryzvonusef · · Score: 1

    Telling them (more accurately, their secretaries) to type in to a CLI is suicidal.

    Linux needs a distro that can be operated 100% with GUI. Even 99% will not cut the meat. Sorry, but In GUI, atleast you can fumble around and click some relevant button [2], CLI doesn't tell you that, for example, to stop something, press Ctrl+Z, or some such. People want to be able to click an X.

    OTOH, the German govt could have used out pressure on the manufacturers to provide drivers.

    Anecdote time:

    Familiarity is also important. My dad retired as a stenographer for the Forign Office of my country, and he wanted to use my PC to type an application or something. I was running Ubuntu, and I offered him Open Office. 15 minutes later, he was pulling his hair, since he couldn't format it to the peculiar formatting rules in his office (A bizarre format not compatible with any of the standardized Business Letter styles[1]), and requires you to fumble around with the bulleting, tabbing and rulers. And those things didn't behave like they did in his Office 97 or whatever.

    My dad was retired, what if he was working in office and had to handle OO for all the time? He would have gone nuts. Training wouldn't have told him how to make sure the first para start with a "larger" indent but no number, but the subsequent para start with and a "smaller" indent and number 2, 3, 4 etc.

    These are the kind of weird stuff you learn not from a training course, but from your seniors 15 minutes into the job, only there will be no seniors to tell you how to do that in OO. I eventually managed to do the formating for him, but the "largeness" and "smallness" of those indentation was not upto standard, and he was not pleased with OO.

    Now on, whenever he wants to do stuff, I have to dualboot into Xp and offer him Office.

    OO is not Ubuntu's fault, but over all, alot of niggles have popped up to make sure that I have my computer boot into XP by default, in case he ever need to use the system without me.

    [1]: http://en.wikipedia.org/wiki/Business_letter
    [2]: http://xkcd.com/627/

    --
    I am an ACCA student. Got a query on Accountancy/Finance? Maybe I can help!
  227. lol lol lol by Anonymous Coward · · Score: 0

    I sure do love me some mans!

  228. something's wrong... by mr_walrus · · Score: 1

    i notice this post like 15 minutes ago, and STILL no frist post?
    aliens abducted everyone?

  229. It seems... by Anonymous Coward · · Score: 0

    zat 2011 vill not be ze year of Linux on ze desktop :(

  230. But it was already considered a success by oneil.paul · · Score: 1

    Strange indeed especially since the migration from Windows to open source was already regarded as a success... "The Foreign Office is now six years since into its successful IT Infrastructure increasingly on open source and had largely been unnoticed by the public" http://www.opensourcejahrbuch.de/download/jb2007/osjb2007-03-06-werner.pdf

    1. Re:But it was already considered a success by FaxeTheCat · · Score: 1

      So what would you expect? "We are now six year into moving our infrastructure to open source, but we are not really certain about the end result"? Yeah... that would go down really well...

      Until you have audited numbers for the change to OSS and the return to Windows (which will never happen), all this article provide is some entertainment and another trigger for a flamewar between the incompetent and the uninformed (both categories will be represented on both sides, and being in one category does not prevent being in the other).

      Bring the popcorn.

  231. First post by dduck · · Score: 0

    Finally! :D

  232. Typical Civil Servants by Anonymous Coward · · Score: 0

    Too much time on their hands for iTunes, fancy Flash apps and Windows widgets!

  233. Death Knoll (and First) by Procasinator · · Score: 1

    Not good for Linux.

    I wonder if there is a feedback loop back to the distributor/maintainers in these ventures? It will

  234. Think of the chairs. by Anonymous Coward · · Score: 0

    The chairs will be spared.

  235. Could they by Anonymous Coward · · Score: 0

    probably the FIRST to make this transition from linux to windows?

  236. What did you expect? by Anonymous Coward · · Score: 0

    Maybe it's time for Linux fans to realize that most people actually would rather pay 50 bucks for a Windows license and get rid of all the problems that come with open source products. I was a Linux user myself for several years and tried to convince and educate others about Linux. I saw people in my family giving Linux a fair shot to only revert back to Windows a while after. The reason is simple: after the thrill of using something new is gone, reality sets in and you're left with cryptic messages, poor user interface (yes, it's nowhere near the polish of Windows and Mac), inconsistent behavior between applications, poor driver support and the fact that few people (relatively speaking) know how to provide proper technical support.

  237. missing brain by mardicas · · Score: 1

    "...also complained of missing brains, a lack of intelligence and poor eyes."

  238. Reveals Lack of Knowledge by Anonymous Coward · · Score: 0

    IT Department lacks knowledge and fine detail about how to make it work perfect for the office?

  239. Suuuure. by jack2000 · · Score: 1

    Let me translate that for you: Our brain dead paper pushers couldn't be arsed to learn the very basic things they need to know in order to use an office suite slightly different than Microsoft's. What do these people need, really, word and an e-mail client? Pffft.
    Also I call bullshit on his driver claim.

  240. Sucks by BlackCreek · · Score: 1

    One way or another this sucks. Any public service migrating from Windows to an Open Source solution and then back to Windows is a big missed opportunity by the FOSS community.

  241. huh? by Anonymous Coward · · Score: 0

    first post? how come?!

  242. WTF? by Bert64 · · Score: 1

    Why are they writing printer and scanner drivers? If they've been running this since 2001 (ie 10 years ago) then chances are any printers or scanners they bought prior to that have already been retired, so why the hell are they buying new printers and scanners which are not already compatible with what they use?

    --
    http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    1. Re:WTF? by dave87656 · · Score: 1

      Usually the argument for Windows is missing drivers for your devices, so it sounds plausible if they tout that party line. I personally think there may have been secret dealings going on and someone is driving a new Mercedes and retiring early who is in the decision making process.

  243. Not by Anonymous Coward · · Score: 0
    1. Re:Not by dave87656 · · Score: 1

      I find it funny that they write that there were no "immediate" increased costs, which probably means that they have a moratorium on license fees for a year or two after which the costs will skyrocket. The article also says that security issues were independent of whether or not open source was used. That completely contradicts every unbiased assessment ever made.

      And, of course, the results of the actual studies performed in 2009 and 2010 came to a different conclusion (my translation) "Both studies referenced in the unpublished reports come to the conclusion that the open source strategy for the foreign ministry has worked correctly and that Linux desktops are a viable route. However, there are issues with interoperability and acceptance issues which need to be addressed. McKinsey warned that a return to Windows would cause significant middle-term license and migration costs, even though this route might seem attractive to users with less linux acceptance."

      Original: http://www.heise.de/newsticker/meldung/Linux-im-Auswaertigen-Amt-Rueckmigration-auf-Windows-nicht-zwingend-1192284.html
      Beide Male, wird aus den nicht öffentlichen Ergebnisberichten zitiert, kommen die Unternehmensberater zu dem Schluss, dass die Open-Source-Strategie im AA funktioniert und dass Linux-Desktops ein "gangbarer Weg" seien; allerdings müssten die Interoperabilitätsprobleme angegangen und gegen die vorhandenen Nutzervorurteile angekämpt werden. Für den Fall einer Rückmigration auf Windows warnt McKinsey vor mittelfristig erheblichen Lizenz- und Migrationskosten, auch wenn dieser Weg angesichts der geringen Linux-Akzeptanz bei den Mitarbeitern aus Nutzersicht attraktiv sei.

  244. Pah, users.. by Martz · · Score: 1

    Users will complain about anything.

    One thing I've found out after a few years of rolling out software to companies with inefficient workflow, is that users absolutely hate change.

    They are not really interested in the profits, or how something could perhaps work more efficiently ... they want to come into work, do the same job they did yesterday (easy) and go home to their families. They don't want to learn new systems or get their head around new implementations. That requires engaging the brain and interacting with the software rather than just clicking the same old buttons over and over.

    There is also the fear of embracing a new software product which may make them redundant, so they resist and complain and wish things were the way they were before so they can go back to sleep for the rest of their 8 hour shift.

    I think the days of people in business playing the dumb card ("I don't know anything about computers, I stay away from them!") are slowly dying. At some point it won't be acceptable to be dumb computer user or "IT illiterate" anymore than not being able to read about write is acceptable in most business environments today.

    Governments will be even worse, everyone will have an opinion about what should be happening and the entire thing will drown in red tape. Can you imagine?!

    Ultimately it's about giving the German public the very best value for their taxes they pay, who cares what the OS is? Linux or Windows, it'll always be poorly received by the users.

  245. writing printer and scanner drivers? by sugarmotor · · Score: 1

    "Writing printer and scanner drivers" would be a one-time effort, no ?

    --
    http://stephan.sugarmotor.org
    1. Re:writing printer and scanner drivers? by FaxeTheCat · · Score: 1

      If that were to be, it would be the first bug free printer driver on the planet.

  246. The user in question being called Guido. by Colin+Smith · · Score: 1

    New guy at the top. Probably doesn't know where the save option is in Open Office.

    --
    Deleted
  247. No details - No assessment by Anonymous Coward · · Score: 0

    Not providing the details usually is a way of avoiding transparency.

    For instance "writing printer and scanner drivers" ... do you actually still need a serial printer? I have used linux 15 years now, never had a problem with a printer (in the worst case Googling for it solved it in a matter of minutes).

    "training" is another famous reason. "But Sir I usually click on the start button and then on the word icon" ... well if you cant find this "missing functionality" do you really need training? Millions of expensive consultant-overrated USD could have been saved if the user would actually devote some self-learning time (not to mention joining training session as a fun event).

    My favorite is the "poor interoperability". Yeah right.... and BTW the wold is going down in 2012 so why care at all.

  248. Vague reasons by Undead+Waffle · · Score: 1

    I understand not giving details for things like "lack of usability" but "missing functionality" and "poor interoperability" would be easy to give examples for. To make a switch back like this they should at least give something less vague. The important bit is at the end where Tillmann says their reasons are "not satisfactory" and "We need the figures".

    The article makes this switch sound more political:

    The Foreign Office launched a modernisation process in 2010, one component of which was the pursuit of a new IT strategy moving away from open source software and towards "standardised proprietary client solutions" as used in other ministries.

  249. Not surprising by hairyfeet · · Score: 1

    Not every OS is suitable for every job. IMHO Linux excels at server roles, kicks ass in embedded, but in desktops, where so much is still dependent on proprietary hardware? Not so much. And before anyone pipes in with "it works for you" well fine and dandy, but getting it to work for a single guy with infinite time to fiddle and look at forums is a hell of a lot different than getting it to fulfill all the roles a large org like this has.

    So in the end I wouldn't say this means Linux fails, just that it didn't fit the role required and the cost to fit the square peg in the round hole simply wsn't cost effective. Happens all the time.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  250. You're doing it wrong. by Gravis+Zero · · Score: 0

    Instead of buying printers and scanners then looking drivers, they should have looked at the available drivers and THEN choose what to buy.

    --
    Anons need not reply. Questions end with a question mark.
  251. Umm by Anonymous Coward · · Score: 0

    "cost of adapting and extending it, for example in writing printer and scanner drivers"
    why not just buy devices that already work ?

  252. Politicians making political decision by pieterh · · Score: 1

    Someone needed their campaign finances bolstered. There is no way the cost of a few printer drivers could exceed the licenses for all the proprietary software they now need. And in ten years of using Linux on all my company's desktops and notebooks (except those Macs), I've never seen a printer that Linux did not support out of the box.

    I remember the original project and the guy who led it, and it was clear that it was a success of technocratic merit over political bluster. A cheap, robust and *secure* computing infrastructure was what they got.

    This is far from over, anyhow, someone is going to get caught with their fingers in the cookie jar.

  253. Surprised? by Anonymous Coward · · Score: 0

    Saw that one coming.

  254. Not impressed by users' responses? by bothemeson · · Score: 1

    No, I can't believe it either.

  255. Writing printer drivers? by dbIII · · Score: 1

    What's this crap about having to write printer drivers when even devices less than $100 understand raw postscript and will work with anything from an Atari ST to the present?

  256. It's official then by eugene2k · · Score: 1

    Linux sucks.

    --
    Apple has "Mac vs PC", Microsoft has "Laptop Hunters", Linux has recession
  257. Mein Gott! by Mushdot · · Score: 1

    Surely the money they are now going to invest in switching back could be used to finish off writing whatever missing drivers and interoperability are left to do? I guess this demonstrates Microsoft's 'long game' of making it extremely difficult to move from their system.

  258. Sounds fishy by Anonymous Coward · · Score: 0

    As Tillman stated in TFA, "the costs of licensing Windows and MS Office throughout the department would cover the costs of programming a hell of a lot of drivers". I mean, come on, this smells fishy from a mile away. They need to come clean.

  259. until hackeb like the Swiss, the Austrian by kubitus · · Score: 1
    and many more other Foreign Offices!

    -

    Sovereign countries should use sovereign software! And protect this way their very own assets !

    Is there any risk calculation availabe- for the existence of firmware trojans/bootloaders in IT equipment from abroad? (US, PRC, Taiwan, S-Korea ...)

  260. Mein Gott! by Mushdot · · Score: 1

    I guess this demonstrates Microsoft's skill in making it extremely difficult to move from their systems, even a few years down the line.

    Surely the money they will spend moving back to Windows could be used to pay people to finish off the missing interoperability they are complaining about?

  261. Hmmm... by Anonymous Coward · · Score: 0

    So in fact it is acknowledging its de facto lockin to the Windows-platform...

  262. Quiet? by Anonymous Coward · · Score: 0

    Linux fanboys must have gone back to their basement...

  263. Lack of numbers by alexandre_ganso · · Score: 1

    Come on, printer drivers? You got to be kidding. Today, the worst operating system regarding printers is, by far, windows. Especially on the hp side..

  264. Not buying it by Crayon+Kid · · Score: 1

    Taken at face value, the excuses presented are silly. Simple math will show you that the cost of outfitting the entire place with Windows 7 and Office licenses alone would cover quite a bit of training and driver development. Not to mention how they seem to be focused on just desktops while leaving servers alone? What unsurmountable obstacle suddenly appeared, after they seemed to have been using OO, Firefox and Thunderbird for so long?

    Not saying it's completely implausible, but I'd like to see some cold hard figures and facts for both scenarios.

    --
    i ate crayons when i was a kid and now i have two braincells and the blue ones taste nicer
  265. Governments should not run Windows by Chaonici · · Score: 1

    Leaving aside the technical comparisons between Windows and Linux, I do not believe that governments should be running closed-source software on their machines. Why:

    One, security. No one knows what proprietary software is capable of. Can you trust it to run on a government machine and to (presumably) handle important and sensitive information for the feds? No one knows, because it's closed source. Use of open source software ensures that there are no backdoors and such that could be used by, say, a foreign government.

    Two, practicality. Use of open source software allows governments to tweak their systems exactly as needed.

    Three, ideology. Any government that claims to serve its citizens should be running open source software in the interests of transparency.

    Further reading on the subject: Why the government of Peru ditched Windows. http://web.archive.org/web/20070829215908/http://www.gnu.org.pe/resmseng.html

    1. Re:Governments should not run Windows by FaxeTheCat · · Score: 1

      One: Governments get access to the source code of proprietary software if they ask for it and sign the proper NDAs.

      Two: Governments are big buyers. Software vendors listen to big buyers.

      Three : Ideology: Government transparency has nothing to do with software architecture. It has to do with the way they execute their politics.

      Four: The above does not say they should NOT use open source.

      Most of us prefer the government to govern, rather than wasting time and resources on software design.

  266. First Post by Anonymous Coward · · Score: 0

    Bwahahahahaha!!!

  267. Awww by aunt+edna · · Score: 1

    ... tumbled.

  268. The Dark Side by Anonymous Coward · · Score: 0

    has a strong grasp upon them.

  269. Poor interoperability... by migla · · Score: 1

    Of course, it's actually the proprietary systems, programs and formats that are at fault for poor interoperability, but the reality is it doesn't matter if the evil lock-inners that have cornered the market are to blame, the foreign office has to get it's job done.

    Free software has a better chance in many other places, while working towards the goal of good interoperability, when everyone can finally shed their shackles.

    --
    Some of my favourite people are from th US; Vonnegut, Chomsky, Bill Hicks.
  270. And until such time... by Anonymous Coward · · Score: 0

    Summing up the article in one sentence for those who don't want to read it:

    "The costs of licensing Windows and MS Office throughout the department would cover the costs of programming a hell of a lot of drivers"

    Until such time that Linux can match functionality, and "just work" not just a handful (or even a large subset) off the shelf printers, plotters, scanners, etc, but expensive wide-format plotters, scanners, and other large Line-Of-Business machines that only have drivers for Windows and maybe OSX, Linux will never dominate like Windows has done, not to mention Line-Of-Business software (like for example, our construction-specific accounting system) that is ONLY written for Windows clients and to be parked on a Windows server. While the GFO might be simply processing documents, email, and browsing the web, most businesses tend to more operational work, and a large portion software and hardware infrastructure just runs on Windows.

  271. drivers by Cluelessthanzero · · Score: 0

    It would be nice to know what fos sw were they using. Is it just desktop stuff like ffox/thunderbird with openoffice or maybe enterprise sw like alfresco as well? Or would that be server sw that they intend to keep.
    On another note, I don't get the point about scanner drivers. Do they have a stockpile of scanners from before 2005 that they could not use for lack of linux drivers and now they can use again? Would not they need to retire them by now (probably being usb 1.1)? How difficult would it be to buy the scanners that actually have drivers for linux? Or did they already get the linuxdrivers made? In that case, how will migrating to MS cut costs? Will the coder refund the drivers, if the Ministry does not need them anymore?

  272. fingers in my ears *lalalalala* by Langfat · · Score: 0

    I'm not really surprised to see this here on Slashdot, but I find it interesting that rather than taking the criticism to heart, and finding ways to fix the problems that are listed, most of the replies so far are accusatory or dismissing.

    Instead of taking the information and using it to improve future products, many advocates here seem to just be shouting "YOU'RE DOING IT WRONG!" You can catch more flies with honey than vinegar, as the saying goes...

    1. Re:fingers in my ears *lalalalala* by nglbrkr · · Score: 2

      You're not reading between the lines. The reasons given are extremely vague and obviously bogus. How many years have they been using FOSS - do you seriously believe they can remember the old system after all that time of using FOSS all day every working day? The reason is much more likely to be, as others have pointed out, that new politicians have been lobbied/ had their campaign funded/ etc. After all its embarassing for MS to not have a monopoly in government ministries, isn't it?
      There have been big deployments of FOSS in schools in Germany recently. MS needs to stop the rot.
      There is surely no major difference between a linux desktop and windows xp, other than that the linux desktop has a sensibly organised menu and other improved usability. There is no criticism to take to heart here. There is only vague nonsense that doesn't ring true.

  273. That is the cost of not requiring open standards by nethenson · · Score: 1

    The cost of adapting and extending it, for example in writing printer and scanner drivers, and of training, have proved greater than anticipated.


    That is the cost of not requiring open standards: German government ability to upgrade their systems now depends on manufacturer cooperation, because that is the only reasonable way to get drivers for their devices.

    They are having problems with Linux, and they might have problems with Windows 8, or whatever future migration they want; PostScript is a standard that will always be supported, their current SecretProtocol.dll won't.

  274. Germans always lose in the end by Anonymous Coward · · Score: 0

    Just when Linux started getting really better on the desktop (gtk3, Unity, btrfs, upcoming Wayland etc etc) the Germans start giving up. What can you say...

  275. Linux devs should take that seriously by Anonymous Coward · · Score: 0

    Don't mistake this as a conspiracy. As a Linux user during the last ten years I can understand the complaints of those, who just want to get their daily work done. IMHO currently there is only Oo.org and Evolution delivering something that comes as close to an office environment as linux software can. And they suck in many functions.

    On the other hand a lot of effort is invested in irrelvant developer fun projects like Plasma, a plethora of docks, desktop toys and the like. Which is perfectly valid, since somebody doing things for free can just concentrate on the fun stuff of course. Not to speak about the time wasted in ideologic warfare...

    So, where is the corporate backup of desktop Linux? Canonical? Is economically spoken a microbe and does not have considerable developer capacity. And they are still getting blamed for not doing enough commits to the Linux kernel.

    Why should anybody be surprised by this happening now?

  276. "printer and scanner drivers" by Anonymous Coward · · Score: 0

    Funny fact: I have two (HP) mutifuncional printers that have no 64-bit drivers for Windows, yet work great in Linux. In fact, coupled with SaneTwain -- http://sanetwain.ozuzo.net/ , we can even use the scanner on the Windows network!

  277. The Performance Envelope Stops Here by gafisher · · Score: 1

    "Users have, it claims, ... missing functionality, a lack of usability and poor interoperability.""

    Sounds familiar.

  278. the problem with linux on the corporate desktop by brezel · · Score: 1

    is maintainability. we have around 150 desktops here where i work (all servers except one run linux) and we were thinking about migrating the desktops to linux. i have used linux exclusively as a desktop OS for the last 8 years (also at work, i am a programmer), but i have to agree that it's just not possible to run and maintain a mid- to large scale client network of linux desktop computers. here's why:

    1.) linux aims at providing the most possible freedom to its users
    this is what you don't want when you administer hundreds of computers. you want the possibility to restrict the user as much as possible, so that they don't break everything all the time and require your assistance.

    2.) AD, logonscripts, group policies, authentication
    again the same story. linux is built from ground up to fulfill the user's wishes, not the admin's. just take for example some very basic thing like browser-settings. you cannot force firefox, konqueror, opera or whatever to use a proxy server while inhibiting the users to change it themselves. (yes transparent proxying but that sucks). it looks like chrome is trying to make something like that possible with the policies.d directory, but this is not widely available. the whole configuration-concept of unix-based programs is to load system-wide settings first, and let the user override them. windows' concept is exactly the other way around, which is why it is so successful in companies.

    what is also done very well on windows is the logon process. no matter if the PDC is there you can still use your computer. did you ever try that on linux with /home mounted via NFS? impossible. kerberos and ldap auth are a step in the right direction on the server side, but client support for these things is poor at best.

    3.) MS office
    this point can be illustrated ad infinitum, so i won't go into details, but eveyone who actually works with office documents that contains at least macros, pivots or charts will agree that openoffice/libreoffice is not usable there, as soon as you need to be compatible with clients. MS access is another story of its own.

    4.) printing
    cups has improved a lot over the years, but there are still lots of specific printer features that you cannot use if you use cups. this is why we have exactly 1 windows server. especially larger printers (in the 3-10k euro area) work only half-assed via cups. either you cannot do accounting or page stats, or you cannot privilege jobs or whatever.

    5.) ACL
    there is no possibility to set ACLs via a gui on linux. also posix acls suck. i am very happy to see that nfs4 acls are more and more adopted, but there is still a long way to go until they will be widely available. you can just not explain some sales guy or client service lady how to use setfacl to share a document with a different group via commandline, when all they have to do in windows is check a checkbox.

    it breaks my heart to say this as a long time linux user and open source developer, but linux on the corporate desktop is an illusion. not because linux is bad, but because the concept is fundamentally incompatible with what administrators of hundreds if clients need.

  279. Re:If they are anything like our staff at my offic by B2382F29 · · Score: 1

    Rule #2: Build solitaire directly into clones of word and excel.

    You mean like this?

    --
    Move Sig. For great justice.
  280. LOL by Anonymous Coward · · Score: 0

    There is something to be said about commercially accepted drivers and software comparability.

  281. Similar for gaming industry really by McTickles · · Score: 0

    The PC video game industry has managed to get trapped into DirectX out of lazyness; the logic is: our codebase uses DirectX, we know it cripples porting to other platforms but we cant be bothered to rewrite the codebase based on less proprietary APIs (OpenGL/OpenAL/OpenCL in this case)

    Now you see companies like Valve who basically put all their eggs in the DirectX basket having (rather succesfuly however) to modify their codebase for OpenGL costing them time and money in the process. Should they have used OpenGL right from the start this would not be happening and they would have had Source games running on many more platforms straight away.

    This is similar to the Germans here, they started using Windows (because it is the "standard" everybody is using it blahblahblah marketing... incentives from Microsoft...) and got lazy and got used to it, they probably started exploiting strange bugs in Office to get stuff done the way they want (bugs that obviously are probably not in OpenOffice), got used to dealing with Windows quirks and possibly even started thinking of them as features (like possibly guest logins by default, im just speculating here). Now that they were asked to move to another system with different (I am resisting the urge to say less because even though I am a tux lover I know linux isn't perfect) quirks they feel that "interoperability" and "features" are not the same...
    The question is: should linux distros implement some of Windows's bugs/"features"/quirks to make people feel more at home ?

    I am probably going to get modded down as usual, for obscure reasons... but that is my take on things. People love Windows quirks, hell I grew fond myself of the constant scratching of my hard drive at idle (swap activity, updates, indexing? who knows!) in Windows, I ended up thinking it was *cute* even though the Linux geek in me know it was just so wrong... (PS: does anyone know how I can make a HD scratch in a similar way in Linux? I miss it, i truly do, that cute little *sccrgrrrscrr*)

  282. Translation by master_p · · Score: 1

    lack of usability = not 100% like Windows

    poor interoperability = does not open .docx files

    missing functionality = cannot run Windows applications

    writing printer and scanner drivers = win printers don't run in Linux

    the cost of adapting and extending it have proved greater than anticipated = there is no commission in open source software for the politicians

  283. Probably it was Open Office by Swarley · · Score: 2

    Personally, I seriously doubt that it was the Linux that caused the problem. My guess is open office. While I generally prefer windows to Linux, I'm a big fan of open source software. Open Office is the very worst the open source ecosystem has to offer though. It's buggy, poor compatibility, slow, limited features, features not working like they should. Most people treat it like software that gets the basics done admirably but struggles with advanced features. I totally disagree with that. Open Office gets almost nothing done admirably. I think if they had tried to switch to Linux/Google Docs they might have found more purchase. I have seen OO torpedo lots more people's opinions of the quality of open source software than I have seen any other package elevate them.

    1. Re:Probably it was Open Office by h4rm0ny · · Score: 1

      I think it's very likely you are right. I actually quite like Windows 7 and it's my secondary desktop O/S. But all other things being equal it doesn't offer me much more than KDE and in some regards quite a bit less. But MS Office. Now that is lovely and when I just want to write documentation or whatever, I'll reboot into Windows 7 just so I can use it. Sure I have OO on my Linux install and I store all my documents on a server so I can access them just as conveniently from either. But I would far, far prefer to spend a couple of hours tapping away in Office 2010, then in OO. The new KOffice looks better than OO, imo. But I haven't used it in anger yet and it's certainly not as feature complete.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    2. Re:Probably it was Open Office by Vancorps · · Score: 1

      I hear that, try sorting by ip address in Calc. Excel does it automagically. These days it's looking more and more like Linux Desktop is just a good portal to a virtual desktop for Windows. The owner of the company I work for will go from his iPad with his virtual machine where he can print to any printer on the network to his imac in his office to his living room Ubuntu box to a Windows box in his bedroom all in one day and without having to close or lose any work.

      He's my beta tester for technologies so we purposefully have a bunch of different platforms running at his house. It works out nicely as he'll provide a lot of feedback and isn't afraid to tell me a technology is half baked. So far, his virtual desktop has made him a happy camper. He gets to work with the same tools everywhere he goes so he never has to be without the apps he's familiar with and doesn't have to endure the weirdness that is OO.

      That said I still use OO for most everyday activities dropping to Excel on my virtual machine when needed. When OO is working well enough that I'm comfortable pushing it out to the rest of the network I'll stop paying for Excel but until then I have XenApp and XenDesktop and it's getting mighty easy.

  284. OpenOffice, Libre Office Split is Being Exploited by salesgeek · · Score: 1

    One has to wonder if this is simply MS going after OpenOffice installs now that the OOo community is distracted and caught up in the LibreOffice fork. MS now can point the finger to Oracle as being just as rotten, if not worse than MS is, and can point out that you are going to have to migrate to LibreOffice anyway, so you can pick your migration poison.

    --
    -- $G
  285. That's funny by Anonymous Coward · · Score: 0

    One of my main complaints I've had from working within MS Office environments was exactly "missing functionality, a lack of usability and poor interoperability". The number of hoops to jump through to consistently and reliably get data from their flagship spreadsheet into their flagship SQL platform is mind boggling. Also, I don't remember getting *any* training for MS Office products, so it looks like it could be the invalid comparison between not training people who *don't* know how to use MS Office and training people who then *will* know how to use open tools.

  286. No doubt by ThatsNotPudding · · Score: 1

    at the heart of this are kickbacks and bribes by Microsoft, but I bet the printers they're talking about are very specialized ones either for large formats for GIS work or documents that require a lot of features for authenticity and security (read: licenses and passports). I assume the manufacturers of these specialized machines have ardently refused to provide Linux drivers to the German government, either via direct orders from Redmond or in fear of being Chaired (folding or otherwise) by Steve Ballmer.

  287. Re:If they are anything like our staff at my offic by fishexe · · Score: 1

    Rule #2: Build solitaire directly into clones of word and excel. Rule #3: Build facebook games directly into all office apps.

    Rules #2 and #3 are really, really stupid. Unfortunately for the world, they're probably also correct.

    --
    "I don't care about the Constitution!" --Bill O'Reilly, November 17, 2009
  288. All it takes is a change of leadership by Colin+Smith · · Score: 2

    Like for example a new foreign minister who is only able to use windows.

    Incumbent Guido Westerwelle since 28 October 2009

    Coincidence of course.

     

    --
    Deleted
    1. Re:All it takes is a change of leadership by lwriemen · · Score: 1

      Another example in the USA is the Microsoft antitrust trial. The appeal crossed the boundary of a Democratic controlled White House to a Republican controlled White House, along with the requisite DOJ appointment changes. Many of the Republicans don't believe that monopolies are a bad thing, because they believe that they arise fairly out of a free market. The fact that Microsoft even ended up with a slap on the wrist, in the appeals environment, shows how strong a case was made against them.

      All of Judge Jackson's findings still remain relevant with respect to Microsoft's entrenchment in the market. The market still needs some external adjustment to allow other operating systems to compete on the desktop.

  289. linux is a terrible desktop by atlasburped · · Score: 1

    i've always maintained that linux is a poor desktop OS for non-gearheads. if the most gearheaded nation in the world, germany, gave it up, this is the reason. linux gets in the way of getting actual work done. remember those PC vs Mac commercials? they're equivalent to Linux vs. PC. i've seen friends futz around with Linux in the time that it takes me to finish the work at hand. lack of printer drivers was named as one problem. is there a reason that windows printer drivers (of which there are very many) can't be co-opted by writing a bridge to them?

    1. Re:linux is a terrible desktop by jedidiah · · Score: 1

      > is there a reason that windows printer drivers (of which there
      > are very many) can't be co-opted by writing a bridge to them?

      No, there isn't. It's called a print server.

      OTOH, my Brother network printer works much better in XP when it's going through a Linux print server.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  290. why 7 by Anonymous Coward · · Score: 0

    Isnt it better to skip Windows7 since it can be replaced with Windows8 in 2012.

  291. Stupid Users by pleasegetreal · · Score: 0

    This is purely a political decision, obviously. You should never underestimate the stupidity of users trying to get their work done. Users should just ignore the problems they experience and accept the fact that the Linux community knows better than they do what works best and costs least.

  292. Windows only hardware == sacking offense by Anonymous Coward · · Score: 0

    'Writing printer drivers' really?

    Change buying criteria to include linux compatability. Printers have a finite life, can be retired with the windows boxen as the move progresses resulting in the ability to go either forward to an oss future or back to a closed software base. Got to be cheaper than writing your own drivers and keeps your options.

    Clue stick never gets dusty.

  293. Re:until they are hacked like the Swiss, the Austr by h4rm0ny · · Score: 1

    and many other Foreign Offices around the world.

    Not to speak of that sovereign countries should use sovereign software

    where is the risk analysis for a backdoor/firmware trojan in IT products coming from certain countries? ( US, PRC, Taiwan etc.. )

    Actually, MS will allow governments to inspect the source code. It's not much good for spotting bugs, as with Open Source's "thousand eyes", but it is useful in allowing governments to check for deliberate sabotage.

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
  294. Send programmer reinforcements by h00manist · · Score: 3, Interesting

    More software makes a better OS. Microsoft, Apple, Google, and every OS, project or language depends on the programmers. Linux has few programmers, some of who work only on a part-time basis. Efforts to get more coders, like Google's Summer of Code, are some of the most efficient efforts to promote open source. I favor efforts that reward or incentivate open-source coders, such as awards, competitions, the threshold pledge system, or RSPP-Rational Street Performer Protocol, stuff like that. So people can freely code open-source stuff at leisure, and have reasonable expectations of achieving more than publishing the code and peer recognition, in case the project comes out good.

    --
    Build your own energy sources from scratch. http://otherpower.com/
    1. Re:Send programmer reinforcements by jasenj1 · · Score: 0

      Programmers won't help. What's needed are UI designers, usability experts, and people with the power to veto non-compliant contributions. UI consistency is what the Average Joe needs.

    2. Re:Send programmer reinforcements by drinkypoo · · Score: 1

      More software makes a better OS.

      Which is why Linux beats the pants off Windows or MacOS in the market every time, since it comes with more software. Er, wait...

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Send programmer reinforcements by TheDarkMaster · · Score: 1, Interesting

      Exactly. The Average Joe does not want to have to learn dozens of obscure CLI commands to have your favorite media player running, and hopes that all the programs that do a particular task have the corresponding command more or less in the same place and do the same thing. Most obvious example? ctrl + c and ctrl + v.

      Off course, we NEED programmers. But, programmers who understand that the Average Joe does not know or are required to know all the mysteries of one CLI.

      --
      Religion: The greatest weapon of mass destruction of all time
    4. Re:Send programmer reinforcements by jasenj1 · · Score: 2

      Oh. And documentation. Real, full blown, accurate documentation. Yes, some (many?) commercial products have sucky documentation, but open source software is terrible in my experience.

      Get a horde of tech writers to contribute to OSS.

    5. Re:Send programmer reinforcements by h00manist · · Score: 1

      Oh. And documentation. Real, full blown, accurate documentation. Yes, some (many?) commercial products have sucky documentation, but open source software is terrible in my experience.

      Get a horde of tech writers to contribute to OSS.

      How are we going to get it.

      --
      Build your own energy sources from scratch. http://otherpower.com/
    6. Re:Send programmer reinforcements by theshowmecanuck · · Score: 2

      That's like saying practice makes perfect, so people go out and practice repeatedly and often. But of course practice DOES NOT make perfect. CORRECT practice makes perfect. Practicing the wrong thing over and over just makes you good at being bad. So adding programmers to add to the status quo will do nothing to help the situation.

      What MS, Apple, Google, et al have done to be successful has been to practice correctly. They have coherent and well defined User Interfaces that are predictable and do what they are supposed to do without an average user needing to know how to do extensive configuration. Almost all GUI programs have common commands, and pretty much all have help systems that provide complete and useful information (not all, but certainly better than Linux apps). Many here will howl in outrage, but Windows 7 is a very good desktop providing a very good user experience for the average user (and by definition this means the vast, vast majority of computer users). Same goes of course for Apple products. However much I dislike their business practices, their products are good, and work as advertised... they do what they say they will do... 99.99% of the time, with little need for user configuration.

      Like other here say, the Linux desktop falls down because while Gnome and KDE provide a fairly consistent user experience, not all apps do, and there is still too much user intervention required in order to configure the system to do what the average Joe wants right out of the box (yes including multimedia and drivers). As the Linux desktop gets better, so does the competition. This means a more concerted effort to make a consistent and reliable desktop is needed. If this means limiting what applications are accepted by distributions, this should be done. What this will do is force developers to create applications that provide the users with a consistent and predictable look and feel, and ultimately a more productive experience. Applications ARE NOT BUILT FOR THE PROGRAMMER, they are built for the user (unless the user IS a developer... the minority of users and/or apps). If the developer is only building an application for their own predilections, then the application doesn't really belong in a common desktop. This understanding will help the Linux desktop.

      Disclaimer: I run Windows 7 Pro and Kubuntu 10.10 on separate machines. I find Windows 7 to be far easier to use, but maintain Kubuntu for professional reasons; systems I do BSA work on are usually on Linux/Unix, and I find it hard to fathom how anyone can do systems work without knowing and keeping current on the systems they impact (including development and scripting/administration).

      --
      -- I ignore anonymous replies to my comments and postings.
    7. Re:Send programmer reinforcements by shutdown+-p+now · · Score: 2

      It's a matter of usability also. When more than half of that software are obscure command line utilities - which may well be helpful when combined properly as per "Unix way" etc - it doesn't really help your casual user.

      The big problem with Linux application development, until fairly recently, was the lack of quality tools. Sure, the compiler toolchain was there, and backend (source control, bug tracking etc) was as well, but IDEs and documentation were lacking. When the easiest way to write a UI application for your platform is to use Java, you're doing something wrong...

      Qt is actually the best hope Linux has in that department - it's solid, well-documented, and now has a decent and easy-to-use IDE in form of Qt Creator. I often wonder why Qt isn't used more - perhaps it is because of KDE/Gnome (and the consequent Qt/Gtk) split.

    8. Re:Send programmer reinforcements by Anonymous Coward · · Score: 0

      Get a horde of tech writers to contribute to OSS.

      Or chance the way programmers and software engineers are taught to work in schools by requiring to add some functional requirement and module specific literatures to the vcs with the code. Want to suggest and create a feature or rewrite a subsystem? Write an essay about it, preferably with analysis included. That will get the "missing ladies" into the software field again, as well..

    9. Re:Send programmer reinforcements by drinkypoo · · Score: 1

      It's a matter of usability also. When more than half of that software are obscure command line utilities - which may well be helpful when combined properly as per "Unix way" etc - it doesn't really help your casual user.

      Well shucks, if that means the OS only comes with an order of magnitude more software, so be it.

      I often wonder why Qt isn't used more - perhaps it is because of KDE/Gnome (and the consequent Qt/Gtk) split.

      Perhaps I will attempt a Qt-based desktop but I happen to like something with a more Unix feel and KDE has always felt very much like Windows to me down to file requesters. And I prefer to stick to one widget set as much as possible, and certainly one desktop environment running at a time...

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    10. Re:Send programmer reinforcements by Alex+Belits · · Score: 1

      Average Joe does not seem to have a problem spending hours entering line noise into Windows Registry to make media players work on Windows.

      --
      Contrary to the popular belief, there indeed is no God.
    11. Re:Send programmer reinforcements by TheDarkMaster · · Score: 1

      Bad bad example, no donut for you... :) Who comes to research and changing settings in the Windows registry is not an Average Joe.

      --
      Religion: The greatest weapon of mass destruction of all time
    12. Re:Send programmer reinforcements by Tharsman · · Score: 1

      The impossible thing is to get people to write open source for a living. Apple and Microsoft have a lot of developers writting software for the platform in closed form because they can make a living out of it. If you cant make a living out of it, the best anyone can expect is for you to make this development as a hobby, forcing Open Source users to actually hire developers to implement features they need and were not able to find in the market.

      And, ironically, that is the original goal of Open Source, not to make software free but to make it so that I am not tied by the original vendor should I want to expand it's functionality or address bug fixes. As some one that buys a product, I should expect to be able to hire any coder to improve or fix it, just as I can hire any mechanic to improve or fix my Toyota car.

      Open source, unfortunately, has been redefined into FOSS, to the point where anyone charging or keeping the rights of their commercially available open source programs gets heavily criticized for not being "true" open source. This slowly is making it harder and harder for developers to make any money in that field, and in turn forces consumers to hire another contractor for the improvements and bug fixes, due to the nature of the developer working for free, you cant expect him to address bugs or add features you need, after all. Problem is that coders tend to be very expensive to hire. It comes the point where it's cheaper to just stick to closed source platforms like Windows and OSX.

  295. Blinded by Linux by ah81 · · Score: 1

    Hiring people to write drives for the printers you have? Are you for real? You people are so blinded by Linux, that you don't see the reality of the situation. Listen, you have an organization that has 10,000 people, with thousands of mobile phones/printers/webcams/peripherals etc. What do you think you pay Microsoft a year to license Windows 7, Exchange and Office? I can tell you one thing, you're not paying retail price. In fact, from my experience, they'd be paying less than 10 euros per employee. So let's take 10 euros a head for 10,000 people - you're looking at 100 grand a year. How many people do you think 100 grand can hire that are able to program printer drivers for Linux. I would guess one. Then you need a load more people that support this entire system. Going the Microsoft route, you just get some low paid guy that has a Microsoft Certification to admin the whole system. These things are made to work out of the box with each other, and generally it works like that. Then everyone has the software they are used to, they all have their mail/contacts/calendar synced to their phones just as they like it, you can purchase any devices because they are all going to be compatible with Windows and you get support and professional software from Microsoft (yes, professional, please don't try to compare Open Office with MS Office, or even Linux on the Desktop with Windows 7). It makes sense to run Linux on servers where you have to have professionals running them anyway. But for an office environment, you're never, ever going to achieve the cost and productivity under Linux that you do under Windows all things considered.

    1. Re:Blinded by Linux by Dcnjoe60 · · Score: 1

      Why would they not use printers that are supported by Linux in the first place? Printers are pretty inexpensive now a days. Surely an new printers they would have purchased since they went to Linux would have functioned under Linux. Therefore, why are they trying to write their own drivers for printers that by definition at least four years old (conversion started in 2007)?

      As for the rest of your rant, studies have shown that support personnel for Linux cost more per person hired, but you need fewer of them to maintain the systems, so at worst it is a wash. Also, from the article, they are keeping Linux on the servers, and that is where most of the support costs lie. There could be some genuine issues with OpenOffice and MS Office, if they need to use complex docx files, but that is not an insurmountable obstacle. Also, figure in the cost under Windows for virus detection and more importantly removal.

    2. Re:Blinded by Linux by ah81 · · Score: 1

      Why should a large organization have to discount the majority of new printers on the market today because their system can't support them. That's ridiculous. We have a huge Xerox printer/copier/fax/scanner here in the office, and I can tell you that there is no way that any linux driver is going to support this thing fully with all the features it has. It's just not worth the hassle running up against such problems all the time when you consider that the total cost of running such a system certainly isn't going to be much cheaper (and in my mind, almost certainly more expensive). And Windows 7 has viruses pretty under control if you have a competent admin running your network. In any case, if you really follow the Microsoft philosophy, even a virus that managed to make it onto your computer wouldn't cause you problems, because your mail would be stored on Exchange and your documents in Sharepoint. So you'd simply reimage your system and start working again. As much as many Linux nerds here don't want to admit it (or realise it's actually the case), Microsoft has an incredibly slick suite of software for businesses, and Linux simply doesn't come close to it.

    3. Re:Blinded by Linux by Dcnjoe60 · · Score: 1

      You ask "Why should a large organization have to discount the majority of new printers on the market today because their system can't support them" I agree, however, most business class printers actually are very well supported by Linux, today. It is the low end consumer devices that have a problem. We, too, have Xerox pritner/copier/fax/scanners at work, and they are very well supported in Linux. The bigger and more expensive the printer, the more likely it will have support. Again, it is the low-end consumer grade devices that are problematic. If your device supports PL5/6 or postscript then it will work.

      Windows 7 does not have anything with virus's under control. However, third party developers do. That said, having to have that competent admin running your network means you are not getting the dime a dozen support person you refer to. Having mail stored on exchange does not prevent viri, it makes it easier to scan for them there, but if it misses it and you open it locally, then you are infected. That is why organizations that use exchange check both the exchange server and the local desktops. Plus, exchange does nothing to prevent viri transmitted through gmail, im, fb and a slew of other avenues.

      Besides, in Germany, they are keeping linux as the server OS, just not the desktop (per the actual article).

      Microsoft does have a good suite of software for business, nobody doubts that. However, to argue that it is fault free, is naive. Even Microsoft admits the money is on the server side now, particularly as things go to the cloud. Microsoft does not control the server side, like they do the desktop, because there is not a single killer app, like Office for it and they, Microsoft, were actually late coming to the game.

      Personally, or professionally, I have no problem if people want to run Microsoft products on the desktop. That is their choice. However, there are other choices, too, and to ignore those is a disservice to clients. With regards to Germany, if they want to switch from Linux to Windows, that is their choice, too. I only question the reasons behind it, because the ones mentioned in the article, don't seem to be consistent with reality.

    4. Re:Blinded by Linux by ah81 · · Score: 1

      Does secure print work with your Linux drivers? I doubt it (I couldn't get it working with our printer anyway). Also, Microsoft supplies Security Essentials now with Windows 7, which includes a virus scanner (a good one too). That coupled with the fact that you can enforce the firewall settings on all PC's in your network if you're an admin, I'd say they do indeed have the virus situation under control (as best as is reasonably possible anyway). I guess we are just going to have to agree to disagree, but in my opinion, only a small amount of IT investment is in software - most of it is in man hours and hardware. A piece of software that costs money but saves man hours and increases productivity provides 100 times more value that free software that adds man hours and decreases productivity (as seems to be the case with Linux on the desktop for the Germans anyway, and something I have also experienced in the real world).

    5. Re:Blinded by Linux by Dcnjoe60 · · Score: 1

      All the functions on our Xerox multifunction devices work the same on our Windows and Linux (and Mac) clients. The fact that you have to go and enable the firewall and then close off ports is not a selling point as to how well Microsoft protects the desktop. It shows that the desktop can be protected but not that it is protected. If someone makes a mistake in setting up the computer, there is a security hole.

      However, that risk is minimal, because most large organizations do not set up individual machines. They set up one machine (hopefully correctly) and then clone the drives. We support 12,000 users. I can have one individual "setup" about 100 computers in a day, this way. Those 13,000 computers are on a three year replacement cycle, or 4,000 computers a year. We have one regular employee that does this work and pull other staff as needed. At the price of a replacement computer, it is cheaper to replace a faulty one than it is to troubleshoot it for very long. Almost all of our support staff's time is spent on software support (including OS issues). It is by far the most expensive part of the process.

      Surprisingly, most of that time is spent on Windows support. Granted, the ratio of Windows machines to Linux/Mac is about 60/40, but support calls are 80/20. Part of the problem is that people think they know Windows and try and do things and mess things up. Our Linux boxes, running Gnome, only allow minimal configuration by the user and if they somehow screw up their user configuration, it is easy to restore, versus re-cloning an entire drive. As for software, most of the Windows users run Microsoft Office, a growing number are running OpenOffice. All of the Linux users are running OpenOffice. We have standardized on the Word and Excel .doc and .xls formats, so interchanging files is not an issue. To tell you the truth, most of the support calls with Office applications have to deal with Office 2010's interface and where to find things. Besides general software support, we therefore have to also do a lot of software training.

      By the time you figure all of that in, we spend significantly more supporting software than we ever do on hardware. PCs are a commodity, nobody ever increased productivity with a PC. Increased productivity has always come from the software running on that PC and that is where most of the support cost goes.

      Our company also has productivity measures as part of one's performance appraisels. While the Linux users are not more productive, they are definetely not less productive, either. We have not experienced productivity gains with one platform over the other. As such, the ROI is based on support costs and our support costs are significantly lower for the Linux desktop users than they are for the Windows desktop users.

  296. Bribes by Anonymous Coward · · Score: 0

    The penguin doesn't give bribes, commissions, spiff or any monetary incentive to corrupt IT managers. Windows vendors/VARs might.

  297. My best bets for Linux by h00manist · · Score: 1

    I think the best bets for Linux/open source these days are the myriad small systems that are coming out, and home users. The small systems are as far away from Wintel as can be. Home users on the other hand are relatively easy to please, they use fewer apps, and they choose freely. I think they also make great research for usability, they are more accessible, etc. It's easier to get a Linux desktop that will please millions of teenagers to switch voluntarily that convince corporate sleuths that all their functionality will be available.

    --
    Build your own energy sources from scratch. http://otherpower.com/
  298. ok... by hitmark · · Score: 1

    training i can understand, but scanner and printer drivers?

    unless we are talking something very old and/or very obscure, and then it is just as much a issue with a recent version of windows unless the company "making" (who do that any more?) the hardware is onboard to continue updates (and then they could just as well do it for linux unless the update involves basically a recompile for a more recent version of visual-c++), it should be supported by cups and sane.

    --
    comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
    1. Re:ok... by Locke2005 · · Score: 1

      Actually, since companies like HP discontinue printer and scanner support within about 2 years of selling the hardware, I would think Linux drivers would be much easier to find than, say, Vista drivers for equipment that reached end of life before Vista was released.

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
    2. Re:ok... by hitmark · · Score: 1

      Not sure if that policy apply for large corporate or government clients tho, as even microsoft will maintain OSs it has stopped maintaining publicly as long as the client is willing to pay for the service.

      Still, when it comes to HP specifically, they maintain their own linux drivers so i am unsure how long those last.

      --
      comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
  299. MacOS X vs Linux by Anonymous Coward · · Score: 1

    My Windows printer doesn't work with MacOS X!
    It's a printer fault! Buy a Mac printer!

    My Windows printer doesn't work well with Linux!
    Linux sucks!

  300. From the actual article by Dcnjoe60 · · Score: 1

    Specifically, this means a return to Windows XP, to be upgraded at some point to Windows 7, Office 2010 and Outlook. According to the government, this will not give rise to any immediate costs, indeed, they expect introduction of these "standardised software products" to produce "efficiency gains".

    If they are going to install XP, to be upgraded to Windows 7 and use Office 2010 and Outlook, how will that be accomplished without a rise to any immediate costs? Maybe they have the XP licenses from the original desktops that were purchased, but what about the Win7 and Office? This smells like one of those times where Microsoft is giving the software away for free. Of course, I guess all of that software will magically install itself, too, so there won't be any increased cost there, either.

    As for the efficiency gains, I can see if they receive a lot of complex docx files that OpenOffice might not be ideal. However, unless Microsoft Office is going to make them type faster, think clearer and faster, what efficiency gains are to be had? If there problem is printer drivers, well, maybe instead of converting back it would be less expensive and gain more efficiencies to purchase printers that are known to work, like mainstream HP, Canon, etc.

    The claim that the ROI has not been what they had hoped. Well, I'm pretty sure ripping it all out and starting over again wrecks havoc with any ROI. That is of course unless Microsoft is footing the bill.

  301. Re:If they are anything like our staff at my offic by colfer · · Score: 1

    Typewriters are fine for printing envelopes. Better actually. Wish I had one. But I saw a funny scene on TV recently: mad dude brings in a typewriter and the young people are all covering their ears.

    About games, I put together computers with some middle school students recently. Had Ubuntu preloaded on the drives for them. Once the power was on, they had found and were running the Ubuntu games before I could turn around! Not the teacher's intention. We soon switched to Perl scripting.

  302. where is the problem? by Anonymous Coward · · Score: 0

    printer and scanner driverswe have printer and scanner drivers. This is radiculious. Feeling sad...

  303. standardised software products = MICROS~1 by doperative · · Score: 1

    "The Foreign Office launched a modernisation process in 2010, one component of which was the pursuit of a new IT strategy moving away from open source software and towards "standardised proprietary client solutions" as used in other ministries. Specifically, this means a return to Windows XP, to be upgraded at some point to Windows 7, Office 2010 and Outlook. According to the government, this will not give rise to any immediate costs, indeed, they expect introduction of these "standardised software products" to produce "efficiency gains". Open source software will continue to be used on servers"

  304. My experience by Pigeon451 · · Score: 1

    I'm sure no one will read this but anyways, my 2 cents in using Ubuntu.

    I made the switch for a year and it was generally fine. However there was always something not working right. A printer or scanner driver didn't work, or the wireless driver didn't work, or I had a boot error (abrupt power off) and it took a long time to fix... etc. These were minor issues that all eventually got resolved and I learned how to use the shell and how Linux worked. I was happy.

    Then I started graduate school. There was compatibility issues with Word and Excel (the Openoffice version of Excel was terrible). Writer was fine, however it had issues with converting equations. So basically using Openoffice for collaborations was a no-go. Then there was software issues, where some was available only for Windows. Then licensing, where our school had site licenses for Windows but not Linux. While I suppose I could have fiddled with Wine, it eventually because cumbersome and I switched back to Windows.

    So I can imagine how an office would have issues. The support to fix users' Linux issues would be much higher than Windows (both due to higher user inexperience and diversity of problems), and there would likely be extensive driver issues.

    I loved the stability and ease of use of the Linux backend/shell, and I hate the dumbed-down Windows look (particular 7). But I have to use what is compatible with everyone else.

  305. UserCurve Reality.... by OldHawk777 · · Score: 1

    German Government: "Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

    The rule is always; "User-Curve actually is generational." Microsoft and Win* has dogmatic converts, most of them know little to nothing about change and technology, and explicit-policy career-managers (includes CIO/CTO) are career-safety conscious never innovative.

    Until, small-Biz (implicit governance) becomes big-Biz competitor, most institutional (explicit governance) organization, processes, and policy will remain adverse to (risk) technology and change. Initial big-Biz reaction to innovative small-Biz competition is reactionary with anti-compete buy-laws, buy-out small-Biz, or feeble copy, crash, repeat attempts until marginal success or failure is achieved by reaction (not reason).

    Governments (like big-Biz) are institutional (explicit governance) organization, processes, and policy. Their planned purpose, with potential for good or bad, is stability (economic, market, institution, culture), control, and survival.

    IMO: L/FOSS-Linux adoption for users and managers has a higher probability of implementation-transition in small-Biz, child education, and academic classrooms. Big-Biz is highly successful at planning strategic reality, but frequently fails at achieving actuality.

    IOW: Reality is pie in the sky (high hopes), until there is actual transformational experience, change, innovation. The actual (Generational User-Curve) transformational experience, change, innovation for the German government is unlikely, unless the educational system is capable of producing (as flexible as many of /. users) the future managers and users. So, yes, big-Biz/governments could eventually evolve a more apt, agile, flexible functionality, but actually, though not explicitly, they are always against the unknown.

    To evolve a more apt, agile, flexible functionality in the workforce/workplace there should be a mix of MS, OSS/Linux, Apple... users/platforms. Let the users pick their platforms for productivity. WebSOA, standards, and applications can assure appropriate and adequate interoperability (planned reality requires actual vendor compliance).

    I started using Apple with a Motorola MC68000 running CP/M in 1984. Then in 1991 Microsoft and Win* started infesting the office workspace. At home I am a Linux user (1995...Present), today at work only Microsoft and Win* compliant products are ever used.

    I remember the behavior of the managers and office workers to changes in technology and staff (from 1984...Present). Managers and workers constantly tag change and technology (the great unknowns) as waste that causes problems, failures... evil. Blame-Storming (in Biz today) always starts with the evils of change and technology, until the innovators are identified, and career-penalized as the cause of change and technology plagues.

    --
    Unaccountable leaders are masters, and unrepresented people are slaves. How do US and EU fare?
  306. windows interoperability by Anonymous Coward · · Score: 0

    my wife works at a major newspaper. her sales reps get microsoft word documents from clients they can't use. guess what? they have office 2000 still. guess what? their clients have 2007+ guess what? I'm aware it is a simple free download and install of some sort of package from microsoft to fix the problems. guess what? her corporate IT department still hasn't installed it, 4 years after the fact. guess what, that hit doesn't show in reports of users complaining of interoperability problems that are FUD about the linux desktop.\ \which sucks.

  307. Functionality, Usability and Interoperability??? by flappinbooger · · Score: 1

    Users have, it claims, also complained of missing functionality, a lack of usability and poor interoperability."

    Gee, flame me if you want, but it sounds to me like they were using linux in a windows world, not a linux world. You'll have those problems.

    For day to day office things - documents, emails, internet, that kind of stuff, why couldn't they have been perfectly productive if everyone was using the same platform. Interoperability? With what? Windows? That's the problem. If everyone you interact with is using linux, you won't have windows interoperability problems.

    From reading TFA it seems like not everything was switched. Some things were dual boot. They mentioned having to write their own drivers for things like scanners. Why not get scanners that work with linux?

    I'm getting ready to switch back to linux for my work desktop. I have been using windows 7 since it came out, but now I think I can get along better with a win7 VM and a good linux desktop. When I was last using linux I recall it working just fine with printers and scanners. In fact I was most impressed when linux dutifully went out on it's own and found ALL the printers on the network and started grabbing drivers. I was able to do everything I needed to do being the only linux station amongst a world of windows boxes. I hooked up an old hp scan/print device (with a dead print, but working scan) and it got the driver on it's own. I needed to scan something and I opened gimp and hit "acquire" and boom, there's my scan. No hassles or config required.

    Sounds to me like more is going on than TFA is letting on. I think the microsoft marketing team has been hard at work.

    --
    Flappinbooger isn't my real name
  308. BROWSER BASED APPS!!! by Danathar · · Score: 1

    It's SO much easier to migrate to Linux when all the apps operate primarily within the browser. My organization has been pushing to get every app we can running out of the browser using standards based (non IE specific) approaches.

    Its not easy though. The fact of the matter is (and Apple is a good example) that developers still have much more flexibility and options to create desktop applications that are more feature rich and have that "bling" polish about them then your standard web app. People will continue to want to use word, excel and powerpoint until they can be convinced that using a web based alternative is better.

    It's hard enough to get my mom to stop using Word and use google docs instead (even though she bitches every time she forgets where she saved that damn word file). People are loath to dump their broken way of doing things if it gets the job done...even if that means in a hobbled inefficient way.

  309. Linux needs Windows binary compatibility by cpghost · · Score: 1

    From a practical point of view, we need indeed more interoperability in the form of binary compatibility to Windows -- both to Windows apps via Wine, and to Windows drivers with some shim. Something like this has already been done in the past: think of FreeBSD's Linux ABI (Linuxulator) or NDIS shims. And, of course, most of the coding (PE-COFF loader, win32s libs) is already there as in Wine. All it needs is some coding and packaging efforts to make Windows Binary Compatibility as seamless and as transparent as possible on a Linux/BSD/Solaris/Unix/... box. I don't say: drop the current Linux/Unix ABI, I say, add Windows ABIs to the mix.

    --
    cpghost at Cordula's Web.
  310. Re:If they are anything like our staff at my offic by Bill_the_Engineer · · Score: 5, Insightful

    In other words: They are able to do their jobs now with what they have and you want to "help" them continue doing their jobs by making them learn something new.

    I made money modernizing offices, and the attitude you have shown is counter-productive.

    The number one error that office managers seem to make is buying a PC with a word processor and a spreadsheet program and installing it on each employee's desk. After which they instruct the employee to learn how to use it, and quickly go to their superior and brag about how they modernized the office. The mistake being that no effort was made to understand why the employee was so productive, and giving the employee a general purpose tool to replace what they were accustomed to using. This results in the employee having to learn something new "to make someone else's job easier" and the employee "knowing" that the office manager is trying to make himself indispensable by introducing something into the workplace that only he understands.

    In one of the offices that I "modernized" there was an employee that used a typewriter to keep up with the inventory. It worked flawless for him, and since the trucks arrived very early in the morning, he had all workday to do the tallies. He would white out the totals and add new truckloads to the bottom of the list, cross out the truckloads that were no longer at the warehouse, add up all the numbers, and put a new total at the bottom of the list. He would then make photocopies of his "master list" and send them to the other office workers. He did this every day for the past 15 years, and he was able to do all this quickly (much faster than I thought possible). I was able to "win him over" by creating a specialized spreadsheet application that allowed him to continue to work the way he was accustomed to, and he saw that the instantaneous totals made his job easier. The key was to make the software conform to the worker.

    Today I see the reverse being done. Terminals that had forms that the data entry clerk could quickly fill in are being replaced with window machines running software that don't even come close to being the same thing. Worse I've seen terminals being replaced by windows machines running terminal emulators. This shows a lack of thought by IT. No wonder employees despise them. Of course IT people are accustomed to windows, so they don't see why the employees are so problematic...

    I did this all in the 80's when personal computers in the office were new. I'd thought people would have it easier today.

    --
    These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
  311. Re:until they are hacked like the Swiss, the Austr by kiwix · · Score: 1

    Actually, MS will allow governments to inspect the source code. It's not much good for spotting bugs, as with Open Source's "thousand eyes", but it is useful in allowing governments to check for deliberate sabotage.

    You can only avoid deliberate sabotage if you can compile this code with a third party compiler, and run the version you compiled yourself -- but I guess that's not allowed or probably even not possible. Otherwise, Microsoft could easily give you a sane source code and a sabotaged binary. I'm not saying they do it, but if you need the source code to be convinced that there is no backdoor, you also need to compile it yourself.

  312. Don't blame the facts by Anonymous Coward · · Score: 0

    It is interesting that so many people want to blame the government for deciding that Linux as a Desktop doesn't work for them. There are comments here stating "well, just dump the incompatible hardware and buy other stuff". I suppose if the government had an agenda to promote Linux, sure, spend all that money and time to change around an otherwise working infrastructure to suit a black sheep desktop O/S. But that is not their agenda - they have a job to get done. I've heard techies make this mistake all the time - they think that people are just going to change everything to suit their tech needs. It doesn't happen in the real world because it represents cost and time that is of no benefit to achieving the customer's goals (note - I am a Linux software developer and architect/develop a Linux-based enterprise software product - I am speaking from direct, first hand experience). Techies also do not seem to understand that what may be acceptable, perhaps even fun, for them is a non-started for the other 90% of the population. The moment you have to compile something to get your desktop to work, its all over. I have a Shuttle XS35 on my desk right now that I am going to run Linux on - and I have spent days working around a lack of Linux hardware support to get the box functional (and there are still two pieces of hardware I've not got working). Ask anyone about the joys of getting wireless to work under Linux. As a desktop for non-techies Linux has a long ways to go. As a server platform that is maintained by a trained IT staff, Linux is great. Don't blame the messenger (the German government in this case) just because you don't like what the facts are stating.

  313. Re:Diplomats don't do GUI very well , much less CL by kiwix · · Score: 1

    he couldn't format it to the peculiar formatting rules in his office (A bizarre format not compatible with any of the standardized Business Letter styles[1]), and requires you to fumble around with the bulleting, tabbing and rulers. And those things didn't behave like they did in his Office 97 or whatever.

    The interesting question is: if he had to migrate to the next version of Microsoft Office, would he have been to do this fumbling around by himself? I don't use any office suite myself, but I guess that the interface can change a bit from one version to the other, even if you keep using the "standardised proprietary client solutions".

  314. The goal... by bmo · · Score: 1

    ...was to make a secure intranet.

    Now they're moving to Windows XP.

    Secure
    XP

    Secure.
    XP

    SECURE?
    XP?

    And the reasoning is scanner und printer drivers.

    http://www.google.com/images?q=jackie+chan+my+mind+is+full+of+fuck

    My next thing on my todo list is to scatter thumb drives in the parking lot of the nearest German Consulate for the lulz.

    --
    BMO

  315. Re:Calling bullshit on your bullshit by Sprouticus · · Score: 1

    This is a completely spurious line of thinking. Seriously, where does this kind of paranoia come from? Im not saying it is not possible, but stating it like it is fact is just absurd. And modding it up as insightful is reinforcing that absurdity.
    Likely Scenarios

    1) They have a special use printer (someone mentioned Zebras above) that they had to create drivers for (I had this same issues with Linux based thin clients connecting to my citrix servers)
    2) MS gave them a hell of a bargain to get back onto Windows/Office
    3) Users did complain as you asserted. Although I would argue that the use of the word addicted is very ‘fox news-esque’ in that it implies that users wanting to use a tool they were familiar with equates with addiction. Lazy and showing lack of ability to embrace new things, but how is THAT a surprise to anyone.
    4) There was some kind of backroom/unethical deal, in which case a corruption case is warranted. I could see this happening, especially when combined with #2. Give the people a reason to be shortsighted and send them to a ‘seminar’ for 2 weeks at a coastal resort as a reward. That kind of thing.

    This is a case where I think the anal retentive nature of the German government might be useful is getting to the bottom of which of the cases above (or one I have not thought of) is the real culprit. I would assume that whatever the equivalent of the GAO in Germany has some real teeth.

    But just being a bigoted asshole and accusing someone (or in this case multiple someone’s) of being an criminal does nothing to further the case for ensuring ethical behavior and just makes you look like a rabid douchebag. I swear, every day it seems like I see more and more examples of people being extreme asswipes. Apple, Google, Lunix, xtian, Muslim, Spain vs Basque separatists, boxers vs briefs, pop vs soda, ect ect etc. It’s all meaningless bullshit. In the end this is simply a fucking Os. A desktop OS at that.

    Maybe it’s just a get off my lawn thing, but why can people just look at things rationally without getting whatever irrational crutch they gravitate to get in the way.....

  316. DESIGNERS~! by Anonymous Coward · · Score: 0

    you don't need better programmers, you need better designers for the interface. Unfortunately, windowze has "programmed" the average user to double-click, find printers in device panel, etc etc.

  317. Re:Yes ... Open Source can present some IT challan by souravzzz · · Score: 1

    Maybe they will realize this cost and take up using linux- all over again!

  318. You need to re-read the post by sean.peters · · Score: 1

    Yes, all Macs nowadays have built-in wireless. However, not all of them (such as my older Powerbook G4) have built in .11n wireless. If I could find a compatible .11n stick, that would be one less machine I'd have to carry on the .11g side of my home network.

  319. I've actually had decent luck w/ Ubuntu by sean.peters · · Score: 1

    It's Debian proper that made me want to slit my wrists. I ran Debian for years without too many issues, but as of a couple of years ago, literally every. single. update was breaking my damn machine, to the point where I would have to wipe and reinstall the OS. I finally got fed up, blew away Debian, and installed Ubuntu. LIfe's been good since then.

  320. Ah the buttons by SmallFurryCreature · · Score: 1

    You are aware that the largest PC maker in the world has the buttons on the other side as well?

    I have a neighbour whose IQ is pretty low. Nice enough woman but limited in her intelligence. So she often had problems with her PC which she used for nothing more then IM and online free games. Naturally as an IT guy I was asked to help with Windows problems until I installed Ubuntu for her, added flash and gave myself ssh access to her machine. Never needed it in over a year now. It just works. So well in fact that she has asked for her sisters kids old laptop to be switched as well because kids are even worse for accidently installing crapware. No complaint from the child either, about 6 years old.

    So a woman with an IQ well below average and a 6 year old can handle buttons on the left. But you can't. Or do you simply not want to because you hate any change period and just want to whine?

    As for Ubuntu updates breaking something... right... it might but it hasn't happened to me on over a dozen machines in years. And I mess around a LOT with my setup because I am a nerd. But I do have a windows gaming machine which occasionally develops a phantom network card, can't sort out which audio output to use, looses connect to samba shares (while linux, a mac and even my android phone keep the connection open) etc etc. Ain't anecdotes wonderful pieces of evidence.

    No, I think what that the problem is simple in Germany. Government workers are well known for being highly resistant to change. Add to this a healthy dose of missed dinners paid for by the sales rep and it is very hard to get anything changed. Note that the same resistance was once encountered by Microsoft.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:Ah the buttons by Anonymous Coward · · Score: 0

      I have a neighbour whose IQ is pretty low.

      I'm curious: How did you convince her to take an IQ test? Or did she volunteer the information when you met? ("Hi, SmallFurryCreature, my name is Sally. I'm pleased to meet you and my tested IQ is 80!")

      Naturally as an IT guy I was asked to help with Windows problems until I installed Ubuntu for her

      Let me see if I understand this correctly: You didn't know how to fix Windows, so you replaced it? And people call Windows admins stupid...

      it might but it hasn't happened to me on over a dozen machines in years

      Why, that's a whole statistical universe! Quick everyone, switch all computer systems in the world to Linux - SmallFurryCreature's evidence is incontrovertible!

      And I mess around a LOT with my setup because I am a nerd.

      The first rule of being a nerd is that if you call yourself one, you're not.

      But I do have a windows gaming machine which occasionally develops a phantom network card, can't sort out which audio output to use, looses[sic] connect [sic] to samba shares

      Maybe you should hire an IT guy that understands Windows?

  321. No, buy a better printer by SmallFurryCreature · · Score: 1

    Really, this isn't hard, it is government. Just write in your spec it needs Linux support and then buy the printer that has it. This isn't some small shop that has to buy whatever is available in the local shop, it is the government. Anyway, they buy big brands, not from this non-player who can't even support unixes.

    Do you know what REAL government use for printers? Machines that RUN Solaris as their OS. Betcha those got linux "drivers". It is a whole different ball park.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:No, buy a better printer by roman_mir · · Score: 1

      It's hard not only for governments. A retail operation was trying to switch to Ubuntu boxes

      Are we reading yet?

  322. There has been a government change by SmallFurryCreature · · Score: 1

    What is intresting to note is that their has been a regime change in Germany that might well be the cause of this. The switch was made under a left-wing government. Recently a right-wing government came into being and MS made some promises to invest and gosh, a switch back to windows is announced... how surprising.

    But the war is not yet lost. The right-wing government has been clobbered in recent elections and the left is smelling blood and asking questions already, the same questions being asked here such as what the hell the driver issue is supposed to be. The German left-wing parties ain't swallowing the BS either. Don't expect this to be a done deal.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  323. Printer Drivers by future+assassin · · Score: 1

    Wouldn't it have made more sense as a Gov to put out an announcement to the German people and say "We need printer drivers" for Linux. If you would like to write the drivers this is the hardware we need drivers for. Write them and you get a nice national pat on the back and possibly a new job from a tech company. Win win for every one.

    --
    by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
    1. Re:Printer Drivers by darkwing_bmf · · Score: 1

      If you want you printer drivers written by criminals or spies this would work well.

    2. Re:Printer Drivers by future+assassin · · Score: 1

      Thats why you open source it so anyone can have a look at the code.

      --
      by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
  324. Penguins & unjustified downmods? Helpless Henr by Anonymous Coward · · Score: 0

    Thanks for proving a point I have made here before, & that point is shown by the downward moderations of my initial post here:

    http://linux.slashdot.org/comments.pl?sid=2006166&cid=35279232

    Downward moderated, but... With NO technical justification behind it for downmodding me...

    After all: I only used documented, concrete, & verifiable FACTS (which the "helpless henry's" around here on /. that are "Pro-*NIX Penguin FUD spreaders" cannot dispute - period!) & yet, I was down moderated? Please...

    Don't you fools realize that by down-modding me, others who see that post will read it & think "wtf? Why was he down modded for??"

    APK

    P.S.=> After all, IF they could? They would have not only down-modded my init. post, but said why & where I was in error...

    Now, of course, you NEVER see that, lol - You see only their attempts @ "burying" my post, facts in it or not (can't have that - even MORE folks might leave Linux, and thus, leave the "henry's" here in the dust too)... apk

  325. Re:Calling bullshit on your bullshit by Alex+Belits · · Score: 1

    1) They have a special use printer (someone mentioned Zebras above)

    They claim they had to write drivers. I do not believe this ever happened.

    that they had to create drivers for (I had this same issues with Linux based thin clients connecting to my citrix servers)

    Citrix does its best to make their products impossible to use with Linux. It uses Linux in many of those products, but they still are only usable with Windows clients, so no sane person will use them in any Linux-based setup.

    The only printers that I have seen unsupported by CUPS, are hopelessly obsolete or extra-cheap models specifically made for sporadic home use. Anyone who keeps those in a government or company office should be fired because those things have truly astronomical cost in in toner/ink, service and wasted time after they jam.

    --
    Contrary to the popular belief, there indeed is no God.
  326. read... by remusrm · · Score: 1

    I am not surprise. Linux is mature in server but desktop is shit. Sorry geeks, learn to be more social and pay attention to users, we do not want gnome kde lxde etc. Too many choices means watered down options and ideas, work on one or two things and make them good. I will get flame for this since its easier then admitting the facts. Wireless does not work right, sound its a joke unless you tweak, apt-get and rpm installers are a good idea but people want to do double click, get it? Now back to the basements or "offices" beat one quick and think of what I said and this might get you some recognition and get laid. Being unique is not always best.

  327. Users' biggest complaint: by Locke2005 · · Score: 1

    No solitaire game!

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  328. Say, that's a nice cherry picker... by denzacar · · Score: 1

    From that very same parent post...

    In my own experience of getting ordinary people to use computers, Linux computers needed a lot more fiddling then Windows machines.

    It's not the price - it's the quantity.
    After all, any fiddling would be performed by hired employees who get the same paycheck one way or the other.
    But, if the quantity of daily fiddling needed exceeds the quantity of fiddling provided daily by the hired technical staff... costs WILL rise.
    Either through downtime, or through overtime, or through hiring more staff, or through training costs, or all of the above.

    --
    Mit der Dummheit kämpfen Götter selbst vergebens
  329. Re:Diplomats don't do GUI very well , much less CL by ryzvonusef · · Score: 1

    I think you are referring to the Ribbons. And no, even *I* can't use those properly, and I am a non-C.Sci. guy who some how managed to install Ubuntu Hoary Hedgehog back in the day.

    (seriously, where is the change font case button on that god forsaken ribbon, anybody know?)

    His own laptop has that version of office (2003?), but he comes to my PC for this very reason, and that's the same reason his office hasn't upgraded to the ribboned version.

    --
    I am an ACCA student. Got a query on Accountancy/Finance? Maybe I can help!
  330. Mod heretic down by judeancodersfront · · Score: 1

    I find him to be religiously offensive.

  331. Finally! by The+Wild+Norseman · · Score: 1

    Yay!

    2011 -- the year of Windows on the desktop!

    --
    "A government is a body of people usually -- notably -- ungoverned." -Shepherd Book
  332. Re:until they are hacked like the Swiss, the Austr by kubitus · · Score: 1
    I know of no government which achieved a compilation comparable to the sold binary product - maybe except the Chinese one:

    I run Chinese M$ software without getting the usual malware!

  333. Makes sense by Anonymous Coward · · Score: 0

    1. Someone makes a ministry-wide purchase of printers/scanners/miscellaneous USB devices, HP or otherwise, then finds out there are no functional drivers. Maybe even video driver nonsense, although that should not be an issue unless you need 3D. Wireless drivers.
    2. Bigger reasons: .doc files received from outside the island of Linux users aren't always readable by OpenOffice, OpenOfice .doc files sent to the rest of the Bundesrepublik crash inside MS Word, Crosswhatever solution for running MS Word under Linux eliminates cost savings. OpenOffice/LibreOffice is ugly to look at and MS Word import/export is not reliable. Pdf viewing isn't even there 100% under KDE 4 or Gnome 2.x; acroread is flaky.
    3. There is some piece of expensive custom software, designed locally so it makes sense to a nation of VW owners, whose use is required: security, legacy database, mandated use of umlauts, something. And it only runs under XP.

  334. Re:If they are anything like our staff at my offic by Anonymous Coward · · Score: 0

    Actually, they changed. They changed to Linux on desktop, stick on it for arround 4 years, and now they are changing it agin, back to Windows. It seem to me they have no problem about chaging at all.

  335. hahahahaha by judeancodersfront · · Score: 1

    You said Windoze instead of Windows. That's hilarious.

  336. Nevermind by Anonymous Coward · · Score: 0

    2012 will be the year of Linux on the desktop!

  337. Ambiguous support by Anonymous Coward · · Score: 0

    This is exactly my problem with CUPS/Linux printing. You add the driver, print a test page and seeing the output think you're done. Until you print 5 pages and pages 2-5 are blank. Or you select grayscale print and find ALL colored areas to be lost, instead of converted to shades of gray. It's not like my HP Deskjet is rare either.

    1. Re:Ambiguous support by Alex+Belits · · Score: 1

      It means, you are a retard, and configured wrong PPD.

      That HP and openprinting helpfully supply for all those printers.

      --
      Contrary to the popular belief, there indeed is no God.
  338. It's the _Foreign_ _Office_ by IBitOBear · · Score: 1

    It's a bunch of people who have to accept and send documents to a bunch of backward places like the United States. No other office would be more hounded and pressed by the idiots sending everything from wordstar to Microsoft .docx files.

    Given the amount of effort Microsoft makes to make sure that they can use other formats but nobody else can use theirs fully, it is no wonder that the one place where the German government rubs up against the rest of the world the most often would have the most problems avoiding Microsoft contamination.

    This is not an indictment of Linux at all, it is further proof that Microsoft secret innards should be considered harmful to all comers.

    Interoperability of _Microsoft_ products with all others is _extremely_ low. And training anybody, let alone a bunch of diplomats, exactly how to hop through all the hoops to access a readable version of a .docx file sent from abroad is a non-trivial task.

    It is easy to blame the fix (Linux and Open Office et al) for the woes of the common but broken (secret Microsoft document standards) that flood you when you use the fix. And really, while I use Open Office almost exclusively for my own work, it _isn't_ exactly the best piece of software I have ever seen. It is just as quirky and annoying as virtually every other word processor I have ever used. [To date, WordPerfect has been the best word processor I have ever used, but it is dead and there is no pining for the past.]

    And scanner support in Linux is not as sane (pun!) as you would hope. This is not a "Linux flaw", its a scanner vendor flaw, as even the good "hp printer drivers" don't include any kind of decent "hp scanner facility" under Linux. And my outstanding Cannon mf9170c at home has no Linux drivers at all so it took non-trivial effort to discover that cups 1.4+ and the generic PCL6 support drivers was the magic combination that _still_ borks up if I put it in the (unnecessary, but you know a diplomat is going to use it) "high quality mode". So the people to blame for bad "Linux printer and scanner driver support" is the manufacturers of the printers and scanners.

    In fact the whole "looking for drivers" issue is a red herring. I have spent hundreds of professional man hours looking for Windows drivers for hardware in my lifetime and I am not alone. Every vendor always puts their drivers in odd and bizarre places. And since everybody is non-root on a linux box by default they can't just pull off the normal "cram in everything I can find till something works" techniques people use to get stuff to work under Windows.

    In all computing, changing the interface of an implementation is the hardest part. And in international document exchange, that interface is going to be the foreign office of a major government. I am disappointed sure, but they gave it a good run and I would expect this office to fail on the first go.

    Changing OS is like quitting smoking. Some failures and restarts are to be expected. But when they start coughing up blood again they'll try quitting again.

    --
    Innocent people shouldn't be forced to pay for inferior software development.
    --"Code Complete" Microsoft Press
    1. Re:It's the _Foreign_ _Office_ by Alex+Belits · · Score: 1

      And scanner support in Linux is not as sane (pun!) as you would hope. This is not a "Linux flaw", its a scanner vendor flaw, as even the good "hp printer drivers" don't include any kind of decent "hp scanner facility" under Linux.

      This is a complete and undiluted bullshit. HP maintains hplip for years, supports all their modern hardware, and considering how awful is their Windows software, switching from Windows to Linux results in a massive improvement in their devices' usability.

      And my outstanding Cannon

      It's Canon, not Cannon.

      mf9170c at home has no Linux drivers at all so it took non-trivial effort to discover that cups 1.4+ and the generic PCL6 support drivers was the magic combination that _still_ borks up if I put it in the (unnecessary, but you know a diplomat is going to use it) "high quality mode". So the people to blame for bad "Linux printer and scanner driver support" is the manufacturers of the printers and scanners.

      Canon MF9170C is a ~$1800 USB printer/scanner (kind of expensive for home use) fully supported by CUPS. Canon supplies CUPS-compatible UFRII driver for Linux, and you can use PPD files they distribute for use on other operating systems. Congratulations for finding a model that is not mentioned by name on Canon site, yet supported along with the rest of their devices.

      --
      Contrary to the popular belief, there indeed is no God.
  339. Funny that they are not providing figures by dave87656 · · Score: 1

    In RTFA, it is clear that they are not providing any actual figures on money saved, something they have been easily providing up until 2010 on the money saved using open source. Secret deals with MS?

  340. Management ... ptooooiiieee! by Dabido · · Score: 1

    It would not surprise me if part of the push was possibly from a new manager who couldn't use Linux and was unwilling to change. There are probably a lot of workers who are also unwilling to change who spent their time with Linux bagging the system.

    The mention of training costs in particular reminds me of people 'unwilling' to change who deliberately do things wrong and blame the system. (We had some guys who recently kept adding information a day late to an excel spreadsheet and kept blaming the system, so we put a trace on when they were adding stuff ... and voila, it was them and not the computers!) :-)

    We've had a weird experience at work with a new manager. He can't understand how we do things (or why we do things certain ways) and has spent the last few months forcing everything to be changed to suit his needs. This included him wanting an entire re-write of a backend for a system so that it works the way he wants. It started with him wanting the reports it spits out coming out in his format, and so we did that for him, but he discovered that there was all this other data that is used that gets 'totalled up' and has 'calculations' done on it to give him his reports. He wants the back end completely rewritten so that that data is not used and just the 'Totals' and other things that he has on his summary page are used in the back end. We've tried explaining that the summary stuff doesn't exist in the back end, but is created using the data ... he will sit there nodding his head saying, 'Yes, I understand that.', but then after the meeting still demands we rewrite it to remove the data that's obviously slowing the system down. *sigh* Then, there is the fact that the very system he wants a rewrite on is being integrated into our main database systems and a rewrite is a waste of time because by the time we finish the rewrite the integration will have already occurred.

    That's just the one thing I'm involved with, I've heard he is even worse with what he's been doing to other people and systems. But, it did get a lot of people talking today about managers who come into an organisation where things are running smoothly and insist on changing everything to suit how they think they should run and end up ruining the system. Most of those managers are only there for a short period of time and leave disillusioned (or get fired) and when a competent manager does get into a position they have to spend three years fixing things to get them back the way they were ... only for them to leave for greener pastures and be replaced by another idiot!! :-)

    In five years, maybe we'll see the German Foreign office return to Open Source and claim the migration back to MS was too expensive etc.

    Which reminds me of another story (yes, once at band camp) ... we purchased software to run on our Sun boxes ages ago, and one manager had 'friends' at IBM. The IBM salespeople convinced him to buy some servers from them that ran Windows. We tried to explain that the copies of the software we had only ran on Unix, but the manager had purchased the Windows servers because the IBM salespeople had told him that the software would run on windows. The manager would not budge on the fact that he was right about the software ... so when the Windows servers arrived the company had to re-purchase the software to run on Windows servers and that manager had left the company to go stuff up some other place! Please note, I don't think the IBM salespeople were nec. to blame. The manager probably only asked them if the software runs on windows and they probably thought he meant it in a general way (ie there is a windows version), so the Manager was to blame. (Though the System Architect at the time said the IBM salespeople knew what they were doing and just wanted the sale). Who knows! But, our data centre went from being Unix only to having about four Windows servers sitting there.

    --
    Sure enough, the cow costume was hanging up next to the superhero outfit and sailors uniform. (S,Spud)
  341. I forgot by TheDarkMaster · · Score: 1

    I forgot in my earlier comment: I use Slackware because is the only one who does things in a more or less standardized way at the kernel level. But I am not the "average Joe" from my example, I'm a mad scientist:) As such, I have no problems installing an application from source if I need. But you can not require that from the average Joe.

    --
    Religion: The greatest weapon of mass destruction of all time
    1. Re:I forgot by Alex+Belits · · Score: 1

      I forgot in my earlier comment: I use Slackware because is the only one who does things in a more or less standardized way at the kernel level.

      This is absolutely wrong -- and yes, I am a kernel programmer. You are talking out of your ass.

      --
      Contrary to the popular belief, there indeed is no God.
    2. Re:I forgot by TheDarkMaster · · Score: 1

      Ohhhh was offended? Poor soul. Want me to apologize, kernel guru and master of the universal truth :) I will not touch this subject, if it bothers you so much, and since you apparently are unable to understand criticism because appears you still think I'm criticizing the kernel or the distro.
      Oh, footnote: It is because of attitudes like yours that the year of desktop Linux will always be the current year + 1.

      --
      Religion: The greatest weapon of mass destruction of all time
    3. Re:I forgot by Alex+Belits · · Score: 1

      I am not "offended", I have called you on you bullshit.

      --
      Contrary to the popular belief, there indeed is no God.
  342. Re:Penguins & unjustified downmods? Helpless H by Alex+Belits · · Score: 1

    What "facts"? Most vulnerabilities (privilege escalation) on Linux desktop mean that local user sitting in front of a console can become root without entering his password. They would matter on multiuser systems, but the whole point of a desktop is that it is a personal computer. You need a combination of privilege escalation and remote execution to cause any damage.

    Windows, on the other hand...

    --
    Contrary to the popular belief, there indeed is no God.
  343. Does Javascript run on Linux? Yes, therefore... by Anonymous Coward · · Score: 0

    "Most vulnerabilities (privilege escalation) on Linux desktop mean that local user sitting in front of a console can become root without entering his password." - by Alex Belits (437) * on Wednesday February 23, @08:24AM (#35289230) Homepage

    That's right: 1 local exploit that can do privelege escalation CAN be a "remote exploit" with ease... see my subject line.

    E.G./I.E.-> The vulnerabilities in browsers for example, can allow for a maliciously scripted page to set such a thing into a system from a remote location, same as on Windows (the Javascript DOM is the same on Windows, as it is on Linux, period).

    Java is that way too, see here:

    http://www.theregister.co.uk/2011/01/19/mac_linux_bot_vulnerabilities/

    PERTINENT QUOTE/EXCERPT:

    "Known as Trojan.Jnanabot, or alternately as OSX/Koobface.A or trojan.osx.boonana.a, the bot made waves in October when researchers discovered its Java-based makeup allowed it to attack Mac and Linux machines, not just Windows PCs"

    ---

    "You need a combination of privilege escalation and remote execution to cause any damage." - by Alex Belits (437) * on Wednesday February 23, @08:24AM (#35289230) Homepage

    Right - which is what I noted above, AND in my 1st posting... it works the same on Windows, as it does on Linux due to the DOM in Javascript being faulty & webbrowsers having the same basic errors on both Linux &/or Windows platforms!

    (Thus, "local exploits" become REMOTE ones, with ease, via browser faults + DOM problems in Javascript on BOTH platforms!)

    APK

    P.S.=> Fact is, the MORE Linux will get used? The more it's going to be attacked & SHOWN as just as vulnerable as Windows is, or any others OS... if not MORESO!

    (Per the bugs present in the LINUX KERNEL ALONE (not counting Linux's other parts, as they are counted in Windows 7 in its entirety mind you) being greater than those in vs. Windows 7, judged not ONLY ON ITS KERNEL, but its entire makeup, where Linux is not)

    ANDROID, a Linux variant? It's showing you JUST WHAT I MEAN... so did MacOS X, once it gained more marketshare? It began to expose its OWN weaknesses, & that it was NOT "more secure than a PC" as was alluded to on TV no less, by Apple... apk

    1. Re:Does Javascript run on Linux? Yes, therefore... by Alex+Belits · · Score: 1

      I have no fucking idea about the rest of your text (as it is completely unreadable), but security bugs on Linux don't even live long enough to be exploited. Certainly not a combination of desktop-exploitable remote execution and privilege escalation on a system that gets updates from a repository.

      --
      Contrary to the popular belief, there indeed is no God.
  344. Citation needed. by Anonymous Coward · · Score: 0

    Citation needed. What software and what is incomplete? Or are all your mates professional colour-separation print specialists?

  345. LOL, using the "last resort of the defeated troll" by Anonymous Coward · · Score: 0

    "I have no fucking idea about the rest of your text (as it is completely unreadable)," - by Alex Belits (437) * on Wednesday February 23, @09:44AM (#35289936) Homepage

    Bullshit weasel, you understood it, JUST FINE... but, I will write it in 2 syllable words for you, this time, ok?

    1.) Does Java &/or JavaScript run on Linux? YES!

    2.) Do Browsers on Linux use Javascript &/or Java?? Yes!!

    3.) Can a "local exploit" be exploited by a malicious script??? Yes!!!

    4.) Therefore, any "LOCAL EXPLOIT" is in essence, a remote one, once a maliciously scripted page loads a Linux system with said exploit... via Java, &/or Javascript.

    (These type of errors in Windows can be done to Linux, just the same, & the example I posted shows it on the Jnanabot example in fact!)

    APK

    P.S.=> Lastly? You can try the "I can't read" crap on me, but it's always the "last resort of the defeated troll", everytime... & you using it? Evidences your defeat... lol! apk

  346. Re:Just idiots by Anonymous Coward · · Score: 0

    Irrelevant data can become rather interesting over time and let's face it, MS office adopters, or mindless cretins, aren't about to have the forethought to use a non-proprietary format whenever they write a document they consider to be important, they'll just go ahead and use the same format they use for everything, why shouldn't they, no one's given them a good reason not to, and _everyone_ uses the same format as them, so it must be ok, right?

    The real people out there have no understanding of anything, their choices are not to be trusted, their workflows are largely braindead and only work for them because they've spent so long doing things wrong that it makes sense to them, what they need is more fundamental understanding of the systems they use, and the ability to learn new skills when required, rather than the point blank refusal to learn and conversion to a gibbering wreck when confronted with something that doesn't allow their broken workflow to function in exactly the same way it always has.

  347. Re:LOL, using the "last resort of the defeated tro by Alex+Belits · · Score: 1

    Java and Javascript, when run in a browser, can not read, write or execute arbitrary files locally. Being able to do so, would be a security bug (and some such bugs existed and were fixed).

    Java and Javascript can be used to run programs locally under control of the user. This is useless for any kinds of exploits.

    --
    Contrary to the popular belief, there indeed is no God.
  348. Re:LOL, using the "last resort of the defeated tro by Anonymous Coward · · Score: 0

    "Java and Javascript, when run in a browser, can not read, write or execute arbitrary files locally. Being able to do so, would be a security bug " - by Alex Belits (437) * on Thursday February 24, @09:21AM (#35299386) Homepage

    From -> http://www.theregister.co.uk/2011/01/19/mac_linux_bot_vulnerabilities/

    PERTINENT QUOTE/EXCERPT:

    "Known as Trojan.Jnanabot, or alternately as OSX/Koobface.A or trojan.osx.boonana.a, the bot made waves in October when researchers discovered its Java-based makeup allowed it to attack Mac and Linux machines, not just Windows PCs as is the case with most malware. Once installed, the trojan components are stored in an invisible folder and use strong encryption to keep communications private."

    ---

    See the BOLDED PART OF THE QUOTE ABOVE?

    (Sure looks like disk/file/FOLDER acccess to me!)

    APK

    P.S.=>

    "Java and Javascript can be used to run programs locally under control of the user. This is useless for any kinds of exploits." - " - by Alex Belits (437) * on Thursday February 24, @09:21AM (#35299386) Homepage

    So much for your b.s., because the above article shows CLEARLY, otherwise ... & above all else?

    I just LOVE how you little weasels try to post DAYS later, thinking I won't be watching, so you can try to "get the last word", even IF it's COMPLETE BULLSHIT like you are stating & the article I cite disproves, easily... apk

  349. Bullshit: Read about Jnanabot folder access then by Anonymous Coward · · Score: 0

    "Java and Javascript, when run in a browser, can not read, write or execute arbitrary files locally. Being able to do so, would be a security bug " - by Alex Belits (437) * on Thursday February 24, @09:21AM (#35299386) Homepage

    From -> http://www.theregister.co.uk/2011/01/19/mac_linux_bot_vulnerabilities/

    PERTINENT QUOTE/EXCERPT:

    "Known as Trojan.Jnanabot, or alternately as OSX/Koobface.A or trojan.osx.boonana.a, the bot made waves in October when researchers discovered its Java-based makeup allowed it to attack Mac and Linux machines, not just Windows PCs as is the case with most malware. Once installed, the trojan components are stored in an invisible folder and use strong encryption to keep communications private."

    ---

    See the BOLDED PART OF THE QUOTE ABOVE?

    (Sure looks like disk/file/FOLDER acccess to me!)

    APK

    P.S.=>

    "Java and Javascript can be used to run programs locally under control of the user. This is useless for any kinds of exploits." - " - by Alex Belits (437) * on Thursday February 24, @09:21AM (#35299386) Homepage

    So much for your b.s., because the above article shows CLEARLY, otherwise - see the FOLDER part? ... & above all else?

    I just LOVE how you little weasels try to post DAYS later, thinking I won't be watching, so you can try to "get the last word", even IF it's COMPLETE BULLSHIT like you are stating & the article I cite disproves, easily... apk

  350. Koobface on Linux HAS COMPLETE ACCESS! by Anonymous Coward · · Score: 0

    FROM -> http://www.theregister.co.uk/2010/10/27/koobface_for_mac/

    ---

    PERTINENT QUOTE/EXCERPT:

    "It was designed to use Oracle's Java framework to infect not just Macs, but Linux and Windows machines as well, according to Mac antivirus provider Intego. Once installed, the malware gives attackers complete control over the computer."

    ---

    And, "COMPLETE CONTROL" certainly means DISKBOUND ACCESS!

    (So, so much for YOUR bullshit, again... because between this Koobface & Jnanabot java based malwares -> http://linux.slashdot.org/comments.pl?sid=2006166&cid=35300528 YOU ARE WRONG AS WRONG GETS! )

    APK

    P.S.=> Sometimes, I cannot BELIEVE the lies (or delusions perhaps) the "Pro-*NIX" crew around here tries to spout to bullshit people with... Alex Belits is showing us all that pretty much! apk

    1. Re:Koobface on Linux HAS COMPLETE ACCESS! by Alex+Belits · · Score: 1

      "Once installed", rm -rf $HOME/* script will delete your files, too. This is why you are not supposed to install random crap. Also it's classy for you to post three messages about one stupid trojan.

      --
      Contrary to the popular belief, there indeed is no God.
  351. weak leadership by Anonymous Coward · · Score: 0

    These things happen because so few leaders have the courage to do what's actually right: they buckle and do what's popular. Minimal effort and tasty food are more popular than exercise and healthy food, for example, so a weak parent avoids unpopularity by letting the kids take the path of least effort and least benefit, planting their asses in front of the TV and stuffing their faces with junk food every day. Who cares if they wind up morbidly obese?

    Political and local government leaders (and by "leaders" I mean not only those at the very top, but even team leaders and managers of small departments and so on) demonstrate the same kind of weakness when they cave in to the tantrums of IT users who want everything to be easy regardless of long-term consequences. "Just put it back so that when I click the familiar bit up there the guy at the company with Windows gets what he's used to getting...". Strong leaders would acknowledge that effort and discomfort is generally what accompanies the difficult path of positive change. But the weak ones get all flustered, "Oh gosh, sorry miss don't-you-dare-ask-me-to-learn-stuff, I didn't see your frown for all the french fries hanging out of your face! Don't worry, quick as a flash we'll put all the information that determines how you live back in the control of greedy commercial projects so you can be exploited for their profit, because we'd much rather see that happen than see you get annoyed with us!". Pathetic. Grow a spine and take your leadership seriously...otherwise, go away and bang the keyboards with the rest of the McDonald's-guzzling Windows zombies, and join them in their chorus of whining about how much it hurts to make an effort.

  352. Going back to Windows or just going backwards? by aftac · · Score: 1

    Having worked for AT&T all my life, now retired, I am primarily a unix user, and find Linux the natural OS for my home computing. Although I spend much time working from a terminal screen, I find Linux quite capable of competing with Microsoft in the windowed environment, except when it comes to playing games. At AT&T we also had Macs and MS computers, and while the Macs were used for work, the Windows computers were primarily used for non-work purposes. Perhaps the German Foreign office has too much free time for play? I find their reasons questionable for returning to MS, but that's their decision. Personally I wouldn't allow a MS OS to be used in a work environment if I was paying the wages.

  353. Drivers? by Anonymous Coward · · Score: 0

    Writing drivers for printers? What brand of printers are they using there? And they have been using Linux since 2005, so their printers should have been switched for Linux-friendly printers already. All this sound like a joke to me. I cannot imagine why they cannot work with Linux on the desktop.

  354. Re:LOL, using the "last resort of the defeated tro by Alex+Belits · · Score: 1

    Trojan.Jnanabot is a trojan. A user has to confirm running it when it is trying to launch from a browser. OS security has nothing to do with users running programs they have downloaded when their own browser tells them not to do that.

    --
    Contrary to the popular belief, there indeed is no God.
  355. ANDROID ALLOWS INSTALLS w/out user consent by Anonymous Coward · · Score: 0

    "This is why you are not supposed to install random crap" - by Alex Belits (437) * on Friday February 25, @09:49AM (#35311936) Homepage

    Ahem: Correct, but... This is not the user doing it though @ times... it's done WITHOUT THEIR KNOWLEDGE - See the ANDROID flaws like this one doing it EXACTLY that way in fact:

    http://www.theregister.co.uk/2010/11/10/android_malware_attacks/

    PERTINENT QUOTE/EXCERPT EVIDENCE THEREOF:

    ---

    Android bugs let attackers install malware without warning - no permissions necessary

    "Researchers have disclosed bugs in Google's Android mobile operating system that allow attackers to surreptitiously install malware on users' handsets."

    ---

    And, there you are... thus, your point? Is MOOT! Android, a LINUX no less, allows installations without user CONSENT!

    ---

    "Once installed", rm -rf $HOME/* script will delete your files, too. - by Alex Belits (437) * on Friday February 25, @09:49AM (#35311936) Homepage

    Destruction, from something that came in remotely, via JAVA or javascript, & once it's in? Like the proofs I used in Jnanabot &/or Koobface? They DO HAVE LOCAL ACCESS & can utilize known weaknesses for even more FROM REMOTE LOCALES PURELY, even!

    (Thus, once it's in? There's no stopping a trojan from writing out a file to disk with THAT exact commandset in it too... but, it could save time by not doing that extra work, & just using the native Linux API's for that, same end result... )

    ---

    "Also it's classy for you to post three messages about one stupid trojan." - by Alex Belits (437) * on Friday February 25, @09:49AM (#35311936) Homepage

    Well, I made my point, & with examples - AND I FLOORED YOUR SOLE POINT HERE OF "USERS SHOULDN'T INSTALL RANDOM CRAP, and with a SOLID EXAMPLE FROM ANDROID, which also shows Linux? Is NOT THAT SECURE, period!

    (Also - You obviously NEVER post as AC, because there is a "LAG" @ times on us, posting... makes it seem like our posts are not "taking"! Especially when an article FIRST 'surfaces'/is posted here! Seems like registered "lusers" (lol) get preferences there almost!)

    APK

    P.S.=> Better luck next time... because this proves I am just TOO WELL INFORMED & WITH CURRENT SOLID INFORMATION for you "penguins" to ever get the "best of me"... lol, even about your OWN OS' of choice! apk

    1. Re:ANDROID ALLOWS INSTALLS w/out user consent by Alex+Belits · · Score: 1

      What the fuck are you talking about? Android is a Google product, Google and carriers, not users, administer its installations.

      --
      Contrary to the popular belief, there indeed is no God.
  356. ANDROID ALLOWS INSTALLS w/out user consent by Anonymous Coward · · Score: 0

    "A user has to confirm running it when it is trying to launch from a browser. OS security has nothing to do with users running programs they have downloaded when their own browser tells them not to do that." - by Alex Belits (437) * on Friday February 25, @09:46AM (#35311916) Homepage

    Alex, listen: You can post "days later", thinking I am not watching, so you can try for that "last word", but... see below as to "who gets the last word here":

    (Read 'em & weep, because your point? It's "shot to shit")

    ---

    Android bugs let attackers install malware without warning - no permissions necessary

    FROM -> http://www.theregister.co.uk/2010/11/10/android_malware_attacks/

    "Researchers have disclosed bugs in Google's Android mobile operating system that allow attackers to surreptitiously install malware on users' handsets."

    ---

    (I already "shot you down" on that point too where you tried to get "the last word" in this exchange here in another reply also -> http://linux.slashdot.org/comments.pl?sid=2006166&cid=35312558 , because it shows that ANDROID ALLOWS INSTALLS WITHOUT USER CONSENT, & ANDROID? IT IS A LINUX, period... you FAIL here too!)

    LMAO, & I'll be "straight" w/ you here Alex (since you are my 'namesake' (that's MY 1st name too)): I set you up like a "bowling pin" because I KNEW you'd try that line of "defense"... no hard feelings though!

    APK

    P.S.=> Like I said in the link above? "Better luck next time", because it seems I am actually BETTER INFORMED & MORE KNOWLEDGEABLE about you "penguins'" own OS of choice than you are... lol, especially about security! apk

  357. Found cause of my "3 classy posts" (as you said) by Anonymous Coward · · Score: 0

    Read this http://tech.slashdot.org/comments.pl?sid=2008894&cid=35291836

    It explains what I *thought* was another "/. discrimination" against us AC posters, but turns out NOT to be that @ all & it explains your "bitch" here too:

    "Also it's classy for you to post three messages about one stupid trojan." - by Alex Belits (437) * on Friday February 25, @09:49AM (#35311936) Homepage

    Apparently, IF you read that URL @ the top (& it's from a registered "luser" (lol, not really) who posts here, ALL the time too (I see his name frequently over time)):

    I.E. "in a nutshell summary":

    It seems that /. had somekind of "outage" on 1 of their servers (or so the registered "luser" (lol) Lord Ender had suspected, & I agree, because I've NEVER seen /. act QUITE that way, even to us AC posters - first I thought it was this "new Web 2.0 forums engine" actually)...

    So, sorry to have "distressed you", or anyone else!

    APK

    P.S.=> "Here endeth the lesson"... apk

  358. ANDROID IS A LINUX variant, Alex.... apk by Anonymous Coward · · Score: 0

    "What the fuck are you talking about? Android is a Google product, Google and carriers, not users, administer its installations." - by Alex Belits (437) * on Saturday February 26, @02:05AM (#35321838) Homepage

    See subject line, first... & here is the article link again, for your reference (along with the quote from it I cited):

    ---

    Android bugs let attackers install malware without warning - no permissions necessary

    FROM -> http://www.theregister.co.uk/2010/11/10/android_malware_attacks/

    "Researchers have disclosed bugs in Google's Android mobile operating system that allow attackers to surreptitiously install malware on users' handsets."

    ---

    That's "what I am talking about"... & it's right there in the URL above (and I took that quote from it, directly, to show you that Linux and its variants are NOT "invulnerable" to installs w/out user consent... because, after all? ANDROID is a LINUX variant!)

    APK

    P.S.=> Now, IF you don't know what "surreptitiously" means? Here is its defintion:

    FROM http://www.google.com/search?hl=en&defl=en&q=define:surreptitious&sa=X&ei=ZKtoTfycIMmXtwejzLTmAg&ved=0CBMQkAE

    ---

    Definitions of surreptitious on the Web:

    furtive: marked by quiet and caution and secrecy; taking pains to avoid being observed; "a furtive manner"; "a sneak attack"; "stealthy footsteps"; "a surreptitious glance at his watch"

    clandestine: conducted with or marked by hidden aims or methods; "clandestine intelligence operations"; "cloak-and-dagger activities behind enemy lines"; "hole-and-corner intrigue"; "secret missions"; "a secret agent"; "secret sales of arms"; "surreptitious mobilization of troops"; "an ...
    wordnetweb.princeton.edu/perl/webwn

    stealthy, furtive, well hidden, covert (especially movements)
    en.wiktionary.org/wiki/surreptitious

    surreptitiously - in a surreptitious manner; "he was watching her surreptitiously as she waited in the hotel lobby"
    wordnetweb.princeton.edu/perl/webwn

    surreptitiousness - The state or quality of being surreptitious
    en.wiktionary.org/wiki/surreptitiousness

    ---
    apk

  359. Addendum: Proof ANDROID is a Linux! apk by Anonymous Coward · · Score: 0

    Take a read:

    http://en.wikipedia.org/wiki/Android_(operating_system)

    ---

    PERTINENT QUOTE/EXCERPT:

    "Android's mobile operating system is based upon a modified version of the Linux kernel"

    ---

    It seems you were NOT aware of that... now? Now, you are!

    Just as you are now aware that yes, a Linux CAN have software installed on it, w/ out "user ok/consent" & yes, from valid sources (sneaky, but it was done):

    ---

    Android bugs let attackers install malware without warning - no permissions necessary

    FROM -> http://www.theregister.co.uk/2010/11/10/android_malware_attacks/

    "Researchers have disclosed bugs in Google's Android mobile operating system that allow attackers to surreptitiously install malware on users' handsets."

    (AND, it came from VALID app stores for Android no less... hidden as an "Angry Birds" game addon apparently (sneaky bastards, but malware makers KNOW folks love that game too & WHY they hid it in that - LOTS of possible victims!))

    ---

    AND, you now also KNOW that file/folder/disk access is possible via Java on Linux:

    ---

    From -> http://www.theregister.co.uk/2011/01/19/mac_linux_bot_vulnerabilities/

    PERTINENT QUOTE/EXCERPT:

    "Known as Trojan.Jnanabot, or alternately as OSX/Koobface.A or trojan.osx.boonana.a, the bot made waves in October when researchers discovered its Java-based makeup allowed it to attack Mac and Linux machines, not just Windows PCs as is the case with most malware. Once installed, the trojan components are stored in an invisible folder and use strong encryption to keep communications private."

    (indicative of DISK-BOUND access via Java)

    ---

    AND, lastly, you also now KNOW that COMPLETE ACCESS is possible to ALL on Linux via the web (i.e.-> Meaning that once you "haul in" a badware, whether you like it or ok'd it or not (see above)? A "local exploit" can EASILY become a FULL BLOWN REMOTE ONE, because complete access can alter ANYTHING in the OS, allowing for that to happen:

    FROM -> http://www.theregister.co.uk/2010/10/27/koobface_for_mac/ [theregister.co.uk]

    ---

    PERTINENT QUOTE/EXCERPT:

    "It was designed to use Oracle's Java framework to infect not just Macs, but Linux and Windows machines as well, according to Mac antivirus provider Intego. Once installed, the malware gives attackers complete control over the computer."

    And, "COMPLETE CONTROL" certainly means DISKBOUND ACCESS... and, more (even like altering security, impersonation, privelege escalations, & more)!
    ---

    There you are... all of what I put up, in 1 post pretty much, consolidated!

    APK

    P.S.=> Again: "Here endeth the lesson"... apk

  360. Right tool for the job? by derrickr · · Score: 1

    I love Linux. I love the ethic, the openness, the dependability, the way it just works - for me. However, I'm a techie. Most desktop users are not techies. They need a business tool to be productive with the minimum amount of effort. Organisations don't want additional training overheads, they want their employees to be productive with an easy to use tool from day 1. Unfortunately, the (many) Linux distros do not provide this, out of the box. I always find I have to tweak settings, mess around with drivers and ferret out non-standard methods to get my machines working just the way I want it. Most of my computers run Linux, and a few also dual boot into Windows. I recently had to 'upgrade' from Vista to Win7 on a couple of my dual boot machines, and felt a bitter pang in my stomach at actually having to pay for the software knowing it would further help fuel Microsoft's profit margin (the shame). However, I did this for a couple of reasons, 1: to keep up with the Joneses (not much to report), and 2: to get missing functionality working (i.e. bluetooth). I also didn't take this decision lightly, and thought about the pros & cons before going ahead, but there are still a few reasons why I still need the (actually, very good) business tools that run on windows. Specifically, I still haven't found *good* alternatives to Visio or Project. Next, I'm still waiting for my beloved Android phone to be able to sync in the same way it can only currently do with Outlook. I'd honestly appreciate anyone pointing me in the right direction to overcome these deficiencies. Thankfully, I can dip in and out of whatever OS, and use the right tool for the task in hand. This is a privilege that we enjoy, but your average user can not (easily). I feel at the end of the day, it's about using the right tool for the job. Linux is great for those with a few more brain cells and are willing to put the time and effort (sometimes) into getting a working desktop that's right for them. Windows is about productivity in the corporate world's desktop arena. An observation: Instead of the huge amount of talented individuals and companies hell bent on creating THE best Linux distro... why not concentrate on making the best Linux based (productivity) tools - maybe more Summer of Code? C'mon guys/girls, show the corporate world why Linux is so good, there's some great apps already out there, why not make them even better, fill in the gaps (i.e. missing apps) and give them no reason for not wanting to choose Linux. We all know Linux is a great server platform, maybe it's about time to make it a great desktop platform too!