TurboTax Activation Fiasco
kurtinatlanta writes "Though the news broke in September, no one cares about tax return preparation software until January. Apparently Intuit's activation scheme for TurboTax will only allow you to print or file your returns from the computer on which you first installed it. The phrase "one computer" in their license literally means one computer. Moving the software (i.e. disk reformat, buy new computer) requires buying it again. There are all kinds of negative reviews on amazon.com as a result. Is this problem real or overhyped?" There's a more recent story about the flap. The Intuit PR rep is quoted as saying that people can install the software on multiple computers using the same activation code, but I don't think an unworking installation really counts.
"Is this problem real or overhyped?"
It's real. If I buy something, I damned well better be able to use it/reinstall it if my computer blows up.
Think about it.
Sent from your iPad.
I haven't noticably changed my machine, but it thought I was trying to reinstall it. Thankfully, perhaps because of protests, the software seems to contact Intuit and then let you go ahead and use the software you have installed.
The Intuit PR rep is quoted as saying that people can install the software on multiple computers using the same activation code - the very thing that the activation process is supposed to prevent - so he is misquoted, misinformed, or lying.
No, you can install on another machine, you just can't print or file your return from that machine. Installation and printing are completely different things last I checked.
I'm out of my mind right now, but feel free to leave a message.....
The simple solution is to not use TurboTax. TaxAct.com has always worked for me. And it's free.
Or, pay an actual human being to do your taxes. I've never done it but I understand they know all about the loopholes and stuff.
I bet G. Cooke from Texas would give it a positive review!
OK -
I'm finally gonna switch because of this but my big question is, which competing product would be best to go with and why?
TIA
Life is the leading cause of death in America.
Save the hassle and do it online. No install, can do it from anywhere you have browser access.
$ man woman *
-bash:
The software is a piece of crap anyhow. All of the tax programs are moving towards one use one computer applications and are usually installing spyware to do it. After tax time I would not be surprised to hear that a copy of your filing was sent off to Intuit as well for "record" purposes, not for tracking or selling your information, of course.
Then there's always an alternate use for your hand... that's right! Doing taxes manually. On paper. Think of doing taxes as learning a braindead API for interfacing with the goverment.
I rather like it.
Smell of cedar and graphite. A little calculator, a big rule book. Lots of nice little numbers.
Just get the cracked version off Kazaa. What's the problem?
For the last five years, I have used Turbo Tax. I do the taxes on my home computer, and then print them out at the office. Too bad for me this year I guess.
Last year I needed to file a 1040 for the first time. Usually I just go for the 1040EZ, but I had a few items I needed to use the 1040 for. Ok, whatever.
I was looking for a good e-file solution, so I found Turbotax online. For $10 you can file your 1040, no software to install, it's a secure java applet. Cool. I spent a good 45 minutes filling everything out, triple checking my numbers, submitted it, life was good.
Three weeks later, I get an envelope from the IRS.
It seems that Turbotax f#@%ed up my taxable income, and stiffed me $320 on my federal return. The IRS fixed it and sent me a check for the difference, but I was still ticked. I printed off all the info and studied it carefully. All the data I put in was right. I ran the numbers manually, and what do you know, my taxable income was lower, and when I comp[uted the tax table I found the missing $320.
F@#% YOU, TURBOTAX.
There is no reasonable defense against an idiot with an agenda
:wq
If you register TurboTax or file online, Intuit will barrage you throughout the year with advertisements through (snail) mail. If you're not careful, you'll get e-mails *and* (shudder) phone calls inviting you to take advantage of special offers that'll cost you *more* than retail.
As for the activation stuff, no comment. (To save the troll, no, they don't support Linux, yet.)
--Al
Here's what I do for nazi software - Run it in a VMWare virtual machine. As far as the program is concerned it is running on the same computer.
The only trick is you need to have VMWare ($300).
Remember, You are unique...just like everyone else.
why are we bitching about controls on software licensing, when we can bitch about the govt stealing our hard earned $$$$. seems as though you've got a choice about one, but the other you're stuck with.
I will never buy TurboTax because of Machine-specific Product Activation.
BTW: Last year's TurboTax Canadian product activation was keyed on the partition's Volume Serial Number (easily changeable with SysInternal's VolumeID
I sent e-mails to Intuit and Macrovision this weekend, asking how to disable/remove their spyware after I was done with TurboTax this year. Surprise, surprise; I haven't received a response.
I'm using something else next year.
I've been using TurboTax since '86. Sometimes I miss the simplicity of the old DOS based program. I mean their first attempt at Windows was nearly as maddening as the tax code itself.
As for having to buy an install for each and every computer. Yeah, well, while it takes wild horses to refrain me from doing my taxes more than once on multiple machines, this policy sucks. Mostly because upgrades happen. Considering TurboTax can be purchased back in September for the purposes of tax planning, what happens to the poor schmuck who gets a new computer between then and April 15?
Another scenario. Offline storage. In the past, after I've done my taxes, I burn a backup onto CD and remove the product. Then when tax time comes around, I reinstall it so I can activate an upgrade. So much for doing that this year.
Good thing I'm going to wait till the night before. I don't even like the pig on one machine. Perhaps its time for this long time user to find a new tax package.
--- have you healed your church website?
A couple things...
:)
1. This product activation is in no way tied to any hardware on your machine.
2. The software activation does not send any personal or computer information to Intuit.
3. You can install the software on a new computer and use the same activation code that they gave you when you originally installed. You just have to write it down and keep it in a safe place.
Nuff said, nothing to see here.
It was coming up with that I would need to pay in $500 federal tax. I freaked, naturally. Went to H&R Block, they did my taxes correctly, and I ended up paying in (even after you add in the H&R Block costs) less than what TurboTax said I owed in!
Learn from me: go to a tax prep specialist and stay the hell away from do-it-yourself software solutions.
I guess this means that I cant download and rip a copy of TurboTax so that I can lie on my tax returns while burning it for family????
Crap.
The Code Ninja is swift with his tool, precise in his delivery, and deadly accurate in his execution.
CrossTrainer (exercise software) has the same type of scheme. I have to email them to unlock the software whenever I install on a new pc (or os install, for that matter).
Pissed me off to no end - if I had realized this was the case before, I never would have bought it.
Robots are everywhere, and they eat old people's medicine for fuel.
Hope my father doesn't mind too much since he had to buy a new f*cking application (have they ever heard of an UPGRADE). I guess we'll see how it goes when i install his new pc next weekend.
I don't care if it's character based, but it would be cool if the IRS did a tax application that was simply self-calculating and linked so the totals from worksheet forms carry over to the tax form.
I don't need FinanceChick and TaxDude giving me video advice. I just need the instructions, the forms, and a way to save while I go out back and beat up on the shed, woodpile or a bear when I get to the "Your income tax due (or your refund)" line...
$G
-- $G
Well isn't this going to be fun? What happens 2 years from now when I have a new machine and an audit which requires me to try and install and print my old taxes?
You know, I'll never understand why companies feel they need to "break something that works..." TurboTax has dominated the Tax Software market. Now what they're doing is encouraging us to look elsewhere. I know I will!
healyourchurchwebsite.com - WWJB?
I usually print and file from the same machine at which I installed anyway. This only has two impacts
1. You can no longer get the friends and family pack, so what, it's $20.00 and is super easy way to do your taxes. How many accountants charge $20.00 for you, and your friends, and your parents. Give it up, the free ride is over.
2. Audits from the IRS go back 7 years. If I have a new computer in 7 years I won't be able to reprint this years return. So much for the "store my tax info on CD". I'm stuck with Paper as my only record keeping. That removes one of the benefits of using a computer program in the first place.
because I have been enjoined by this Holy Office to abandon the false opinion which maintains that the Sun is the centre
Anyone know if the Mac version of TurboTax does the same thing?
Here is a printable version of the article that contains less spam and is easier to read.
Is this problem real or overhyped?"
I've used Turbo Tax since 1993. I do the work at home and then come to work and install the software for 1 whole day just to print it out on a laser printer.
Why? I don't trust the water soluble inks in my inkjet at home, and I don't want my personal info on my work computer for any length of time.
And I bet there are lots of people who do the exact same thing as I do.
"As God is my witness, I thought turkeys could fly." A. Carlson
Damn you, Intuit! I need my tax refund so I can buy one of those new SGI Altix computers!
Trolling is a art,
TurboTax for the Web will let you electronically file your taxes for free. The catch?? You have to file ONLY the 1040-EZ and make less than $25K, but since that's what I've filed the last 5 years, it's no real problem for me (yeah being a student!). If you want to file a 1040 or 1040A it's something like $10.00. But they will do your state and federal taxes online and submit them electronically.
Why would this matter to /.? Well because for the last 2 years I've used it with netscape on linux with no troubles at all. So now you can do your taxes for free with linux electronically and get a refund in around 2 days.
So don't sit there for hours and do it with the "easy to follow IRS workbook" or load windows up to use a windows only program, or go pay someone far too much money to do it for you, do them online cheaply.
Best way to get around the registration hassle of software is to not use the software that requires you to register it.
Ignore the "p2p is theft" trolls, they're just uninformed
If I don't want TT spying on me, I've got the easy solution. Download VMware, create a windows guest, install TT, file my taxes, then either delete the VM or save it off somewhere. If that's all I use the VM for they aren't going to get a lot of spying milage out of it when I won't power it on against until next year. If you have a way to render their spyware and registration bullshit useless why not use it.
To Alcohol! The cause of, and solution to, all of life's problems.
I've used turbotax for about 5 years now. I acutually found it easier this year because Intuit automatically mailed me the CD before I got around to ordering it. For me anyway having the product tied to a particular computer was worth the tradeoff of not having to spend the extra time buying the CD.
Why do we play this game of "I'll take a bunch of money from you all year long, and you get to come back to me a argue about how much I give you back!"
Taxation should be based upon ONE SINGLE CRITERIA. Citizenship.
Exemptions and varying tax rates based upon marriage, children, business expenses... This is all Social Engineering bullshit.
The question from Mr. Federal Taxman should be, "Are you a citizen? Well then, you owe this much of what you earned this year. Non-Citizen you say? Well then, you owe this much more!"
"A microprocessor... is a terrible thing to waste." --
GeneralEmergency
Unless you have lots of investments, it's not that difficult. All I have is 2 bank accounts, so I just do the 1040 with no attachments. By next year I'll be itemizing deductions (what with the house payment) but that's not difficult either. Keep all your deductible receipts in a box and pull tham out in January.
Best Slashdot Co
Ummm... It's clear from the submission that you can install it on any computer. In addition, it's clear from the News story that you can install it on any computer, in addition, you can print from anywhere as long as you get your customer ID from Intuit.
So, what's up with this story? Should we be discussing DRM, because we can't really flaim Intuit... they haven't done anything wrong.
somewhere to start reading about the issue: the tech they use and a few words on how it works.
I used to use TurboTax each year. I always bought my own copy and I never shared it. A number of times I've needed to print my return out later on a different machine; but now I wouldn't be able to. Experts always suggest you save your return and papers and stuff forever...but now Intuit would expand that advice to "also save your old PCs and hope they continue to work years later". But, the main annoyance for me is simple: Intuit doesn't need to know I exist just because I might use their software. It should be as insignificant an event as if I used notepad.exe. I understand their troubles...but I don't care. So, I'll just find an alternative. Goodbye dear Intuit.
But...I might just ask a buddy who has bought the thing if I could please take a peek at his HD's sector 32 before and after the install. Just out of curiosity.
I've used TurboTax I guess for the last 4 or 5 years. This year as I was getting ready to buy it I checked out amazon.com and saw all the negative reviews and decided not get it as I have 4 computers in my house. So I decided to get TaxCut. I bought it from Staples but you can get it from taxcut.com. It costs less than TurboTax and it can even import all the data from last year's TurboTax. Not only that but (at least at staples.com) there are tons of rebates on different products if you buy TurboTax ($30 off money, willpower free, home and business attorney free, mcafee free, norton personal firewall or antivirus free, checksoft express free, deduction pro free, etc.
//m
Why are tax software companies trying to make people pay like this? I don't understand what makes companies like quicken, intuit and Microsoft any different.
Tax laws change every year. I'd be more then happy to pay a small amount each year for the latest updates. It costs them money to integrate the changes and update the software that I've already bought for $30.
I think they're banking on people reasoning that they would be paying an accountant.
rejected (19) accepted (0)
Is there a psychological term related to getting your stories rejected on slashdot?
I love this comment:
...
Quality Control?, January 4, 2003
Reviewer: Ex-long time user from Hernando, MS United States
I purchased TurboTax Deluxe for the fourth year in a row this year. When I went to install the program from the CD it turned out to be an AUDIO CD OF MEXICAN MUSIC! Bizarre.
_sig_ is away
It is about time that a fairly large user community is speaking out against this sort of activation/registration non-sense - and it looks like they will be voting with their wallets finally.
What is nice to see is a group of ordinary folk (on Amazon - a non computer/IS centric site) actively speaking out against a poor concept, which not only inconveniences users - but destroys the very concept of product ownership.
This sort of thing is widely acknowledged in among geeks - but having Joe-User types complaining in droves is another thing entirely. Wanna bet that Intuit trashes this in the next version - or does away with it in a new release?
So much for following the 'Leader' (microsoft...).
Chris...
It does not matter what you do, it's wrong.
It may still be keyed to the Volume Serial Number. From the TurboTax faq: "If you reinstall TurboTax to the same hard disk that it was previously activated on, you do not need to activate it again."
Here is a link to a forum talking about C-dilla.
Don't make the same mistake I did and delete a directory called "C:\C_DILLA". I did, and my computer froze upon startup. Apparently C-dilla is a service that requires this directory to be there otherwise it barfs on you.
I didn't know what it was, and thought it might be related to Mozilla (Mozilla, Bugzilla, Chatzilla, etc). I deleted it, and upon reboot, my system froze during startup. After troubleshooting my frozen machine for around 1/2 an hour, the missing directory turned out to be the problem, along with these mysterious services that I didn't remember installing. I guess the service hung while looking for the directory and froze my entire system.
I went to uninstall Turbotax and it doesn't uninstall C-dilla. I asked Intuit Live Chat support how to remove C-dilla and they told me to delete the C_DILLA directory and reboot. I told them what would happen, but they said that's what to do. After I did it, and it froze again, they said there was nothing they could to and to contact my system administrator/vendor to fix the freeze. Thanks.
They have a 60-day return policy. USE IT. Tell all your friends and co-workers not to buy Turbotax. I was a loyal Turbotax purchaser since 1997 and I am now going to switch because I no longer trust them. Why did they install this shit on my computer without telling me, and fuck everything up?
They have completely lost my trust, and there is nothing they can do to get it back, that's for sure.
This is just a corporate software screwup.
People are getting yelled at, people are busting their asses to fix this, meanwhile a C student flak is screwing up in the media. No big deal.
This will resolve itself realsoonnow and when it does the corp will make a big fuss to make everyone understand it's ok.
It's Christmas everyday with BitTorrent.
However, I did figure out a method that would be basically as good. With a non-activated version you can still fill in your taxes entirely, you just cannot file or print them. So, install the software at home BUT DO NOT ACTIVATE IT. Fill out your taxes entirely. Then when you are done, install and activate on your work machine, and e-file and print from there.
Not quite as convenient as before, but basically the same.
(And as an added bonus, if you want to piss off Intuit and show them the flaw of their ways, then make copies of the CD and give them to all of your coworkers and have them all file their taxes from your computer! I don't even think that could be illegal, since unlike most software, having the CD is not a "right to use", so making a copy of the CD is in essence just a shareware version of the software that a user who wanted to file on their own would still need to pay for, and the software provides them the method internally. Good method of civil disobedience... Let's see who can file the most returns on one bought copy of TurboTax!)
Does anyone know what besides Turbotax might be good to use if you also need to file a schedule C?
"There is more worth loving than we have strength to love." - Brian Jay Stanley
michael fail English? That's unpossible!
Ryan T. Sammartino
"Ancora imparo"
If only we went to a flat tax. 18% of your gross income for everything over 10000, -$600/kid (up to 4), -20% of your mortgage interest, -100% of tuition for any college degree (accredited, naturally). No other deductions.
For companies: 33% of gross income, -15% of non-executive payroll, -100% business expenses, -100% operating costs. No other deductions.
The IRS would collect roughly the same amount, some would benefit, some would not, and all the nightmarish paperwork goes away.
People really need to read thing before screaming "Fire!". Article says that you can re-install anywhere as long as you have the unique activation number given to you when you activated the first time. It also clearly makes a distinction between the activation used my Microsoft in XP products and TurboTax activation.
Aren't these tax programs the kinds of things you install and use once, file, then throw away and re-purchase it next year?
I'm sure the data files are persistent across installations, so this problem doesn't result in you losing your data.
Therefore, it's not different than MS Activation. They've set an example with XP that this kind of thing is an OK way to enforce license terms.
Should we be harassing MS about this technology, since they are higher profile and would set an example for the rest of the industry if they were to change their ways? Or should we be harassing Intuit, to give MS case studies to see the error of their ways? Or should we all just give up?
I think we all knew something like this was coming years ago, as license agreements have always said "for use on one computer." I agree that these companies, in an attempt to enforce it, may not be considering system crashes and other situations.
Slashdotters sometimes like to believe that companies are completely heartless and Intuit would introduce an ill-planned technology to enforce one-computer-per-box of their software. But fortunately we live in a capitalist, competitive world and customer satification is generally considered an important thing by most intelligent companies.
If I worked at Intuit, I would make damn sure my engineers somehow took into consideration system crashes and the like. And, if I had to release and still wasn't very confident with it, I'd instruct the Customer Service team to be very lenient and forgiving when people call with a problem linked to this technology.
# Erik
First post from Safari!
"I would say that 99 per cent of what my father has written about his own life is false." - L. Ron Hubbard Jr.
TurboTax has always been like this. Stupid, but consistent...
It just doesn't make sense to me that Intuit would start requiring product activation...programs like TurboTax are things that a very large majority of users will go out and purchase rather than pirating it. Programs like Windows XP (requires activation) or Photoshop (does not require activation, yet) are more likely to be pirated, and so I could understand the need for more stringent security. It just doesn't make sense to alienate your customers like that when it won't even make a difference.
My county set up electronic renewal of vehicle licensing. It's just a simple web form, nothing fancy, and couldn't have cost much to set up. Yet it's highly effective and they encourage it because it saves them manpower and tax money, not to mention thousands of hours of people waiting in line at the DMV.
There was a movement for this a year or two ago, but Quicken et. al. lobbied against it and offered reduced-cost filing for poor people to appease lawmakers. As a result, we are stuck paying extra to private companies to file tax returns in a way that should save everybody time and money.
Last year I had this very problem where I did my tax, formatted my harddrive and went to reinstall. My key was apparently not valid anymore. I phone them up and ask what was going on, thinking there was some kind of mistake. At the artical says, its a one time install setup. They offered to charge me a nominal fee (I can't remember how much, but I'll guess aroung $20 CND) to sell me another key to install the software. I asked if there was any other way to get around this silly scheme that had. They told me I could get a key for free some time after the dead line for filling taxes in Canada.
In closing, I redid my taxes by hand and wasted $39 on some tax software. I'll probably do it by hand again this year.
--- its to bad about the monkey, I kinda liked them
You're an idiot. Eliminating taxes on dividends helps everyone, especially senior citizens that depend on them for their income.
The rich get richer because they do the things that make them rich in the first place. However, the poor get poorer because they do the things that make them poor... in other words.... let's get some smokes and lotto tickets!
The rich people are the ones that start businesses and make jobs in the first place, therefore I am all for them being able to keep THEIR money in order to support the economy. Quit your fucking jealous bitching to yourself you stupid slut.
Sarcasm warning... Gee, it's too hard to write a whole product code and then find it again in the midst of my game consoles, Mountain Dews cans, etc.... Seriously... Perhaps there needs to be an independant software industry rating system that discloses the risk level of installing software. "S" for spyware and spamware, "A" for annoying attack on freedom, etc. It could go on the package cover.
As you and probably the Intuit rep are well aware, most people would expect a product to fully function after installation. This is deception, plain and simple.
States have been stiff in cracking down on scanner-based systems, to the point now that where crackdowns have occured the scanner errors now are more often than not in the customer's favor.
The problem is, it'll take federal involvemnt to treat rebate errors as the small-scale frauds that they are, and seriously slap those who send false rejections with fines and penalites that make sure they become very sure about their rejections before they send them.
I once got rejected on a rebate for a compressed air blower product because I had sent in a hand written index card with the UPC number, as per the instructions, instead of sending the actual UPC which every other item on the rebate form required. Why was canned air the exception? Because the UPC was printed on the can itself, and cutting that can open is not a safe activity.
" The tax preparer cost $120, took 40 minutes, and got us a refund of $x + $400 via legit "loopholes" (things like moving costs, higher ed credits, etc.)."
TurboTax ask you about such things. Does TaxAct do the same?
Anyone remember the flap over 1-2-3 key disks? No one ever learns anything.
the major advances in civilization are processes which all but wreck the societies in which they occur - A.N. White
This is why I pay someone else to do my taxes.
The most frustrating is the powerless feeling it gives a user. People will come to HATE software because of the frustration and agony of not being able to control something they feel they own. This will make consumer less reluctant to throw down $100 or $200 bucks for their next software purchase. Not good. Someone needs to find a better way.
<a href="http://www.joblessjimmy.com">Work is dumb and so is Jobless Jimmy.</a>
Below is a transcript of my chat with online support. They were very helpful in easing my fears of product activation. I have bought (and deducted) the tax software and I love how it makes my tax time less arduous. Hopefully, tech support will live up to their claims of transerability should I upgrade my computer... which I will. I still like H&R Block's approach better, but I am a little more at ease now. Please read on...
:)
JOhn
You have been connected to G. Cylon.
G. Cylon: Hello John, how may I help you today?
John Peterson: hi, i read an article today on slashdot.org about intuit's product activation for turbo tax. i am a long time customer and i am worried about computer upgrades and my use of turbo tax.
John Peterson: I do not want to pay for the product twice and that is what I am worried about.
G. Cylon: You shouldn't have to pay for the product more than once after it's installed and activated okay on the first computer
John Peterson: ok, lets say I upgrade my computer, which I often do... how is product activation handled there?
John Peterson: I do plan on upgrading my computer within the next month or two, but I also want to start on my taxes ASAP
G. Cylon: Upgrading the computer shouldn't affect product activation unless the harddrive is changed
John Peterson: ok, if there is a dispute can i fax in a receipt of my purchase?
G. Cylon: Can you give me a moment to check it please
John Peterson: thank you
John Peterson: I hope you understand my concern. I am a hardcore computer user and I often change out components of my hardware. In addition, I own my own business and I love how your software makes it easier for me to file my taxes accurately. It used to be a nightmare to compute all the deductions. However, this new product activation has me very worried that my software is not really mine and that I will be forced a "double taxation" on my tax software. If this happens, I can guarantee I will no longer purchase your product. This will be a sad event for me because I love your product, and I have used it for over three years.
John Peterson: I understand the need to reduce piracy, but I'm worried I will be falsely targeted.
G. Cylon: Yeah i know what you mean, but the product shouldn't be affected
G. Cylon: unless for major hardware change
John Peterson: It would make me much more comfortable if I could speak with a product activation specialist to make sure there aren't any loop holes.
G. Cylon: Can you give me a moment please
John Peterson: ok
G. Cylon: only changing hard drives will cause you to be asked to reactivate.
John Peterson: ok, so if i upgrade my hard drive i cannot transfer the license?
G. Cylon: If that should happen,you should just contact us with the original date you installed on the old hard drive and we will be able to get you activated again.
John Peterson: hey, thats great!
John Peterson: now, i would also like the number for an activation specialist so i can confirm this.
John Peterson: the price of the software is usually around $75 so its not something I want to throw away
G. Cylon: I don't have a number for a PA specialist.
John Peterson: ok, i'll look around then
G. Cylon: But that is what our business rules say and you confirmed it with my supervisor
John Peterson: ok
G. Cylon: i've confirmed*
John Peterson: gotcha
John Peterson: Thank you for your time.
G. Cylon: but if there is any problem quote this case id *******
John Peterson: Thank you once again. Take care.
G. Cylon: I would like to take this opportunity to thank you for visiting our TurboTax Support Chat.
Campaign for Liberty
Feh. The only kind of music I want to hear when doing taxes is the Muzak in the lobby of my CPA. Try taking the TurboTax software packaging to tax court with you and see how much it helps.
Dental work and accounting: two things you should never do by yourself, for yourself.
-B
Ash and Hickory, straight-grained and true, make excellent bludgeons, dandy for the cudgeling of vegetarians.
My taxes were pretty straight forward, but I sent it to the accountant last year any way.
The IRS sent me back a check for ~$300 because someone read the rong line in the tax tables or something.
Next year I'll do them myself.
Just keep in mind kiddies -- They REALLY DO look at this stuff. Just in my case it was good they looked at it.
Moving the software (i.e. disk reformat, buy new computer) requires buying it again.
This is not what the article said. The original installer only has to hang on to the key and activation code and they can reinstall it on a new PC. It may sound like a pain in the ass but you can just keep this info with your tax records that you have to keep anyway.
I guess people are just pissed they can't split the cost of one copy of the program with their friends and family anymore.
'Same speed C but faster'
I have been a Turbo Tax user for the last 7 or 8 years. Several years ago I decided to change how I was handling depreciation on a rental property. I was able to reinstall my old copies of Turbo Tax and amend my tax returns. I had kept my .tax files around on my computer.
While it is of limited use, some people do need to access/change previous tax returns. With the new product activation it sounds like I may have been screwed.
You know the deal Mr. Through pay or go to jail. That or you can just leave the country, this is not a FREE country. So like Jesse James would say "Pay up Sucker!". ;)
If you wanna get rich, you know that payback is a bitch
Copy protection is nothing but a pain in the ass for legitimate users.
Copy protection is nothing but a pain in the ass for legitimate users.
Copy protection is nothing but a pain in the ass for legitimate users.
Okay?
Paper and Pencil work well for me.
It's free.
I learn to understand how the forms fit together, and how actions impact my tax bill.
I know my taxes are right, I know where and what and why I'm paying what I am paying.
Contrary to popular belief the system isn't that nonsensical, and the instruction booklets give you a nice step by step explanation of EVERYTHING.
I also telefile (Canadian phone thing), takes about 15 minutes to file, and it's free.
The direct deposit payment has been in the account within a few (1-3) weeks for everyone I know who used it.
You foolish AC-Troll. The more money the rich get the more they sock away. Pay attention in economics sometime. The only time the rich spend wads of cash is when they can save on their taxes. IMHO Bush's plan is put us all in a police state, where only his buddies are rich...
(Sponsored by cheeseSource for President 2012)
After installing, it would not let me use the product until I had an internet connection up and running. Immediately when the internet was available, without asking for my permission, it went out to the internet and registered with Intuit. The product was activated.
Then I noticed more services running in the background, like CDAC11BA.exe. I didn't know what that was, so I disabled it in the Win 2000 services control panel where it was called C-DillaCdaC11BA. At this point, I rebooted. That was a mistake... My computer wouldn't boot anymore! I use grub from a Redhat 8.0 distribution, and grub would never get to run. The computer was useless, and my Redhat boot disks weren't with me, so I was stuck for the weekend without a functioning bootloader. Reinstalling grub (rewriting the MBR) fixed the computer so it was able to boot. When starting TurboTax at this point, it complained that TurboTax was already installed on another computer, and I couldn't use it unless I paid another $30 or $40 to register it. And the CDAC11BA.EXE service was started again! So I disabled the service once again and rebooted. Voila! Grub could not boot again. Turbotax corrupted my MBR so grub could not run anymore. Another reinstall of grub from the Redhat CD fixed things.
Next step was to contact customer support at Intuit and complain about my problems. I swear their technical support (via internet) is a computer. I got responses like "Please hold on while I search for the issue" and "Please hold on while I search for the cause". Then the tech said "You must go for uninstall and reinstall first". At this point, I knew it was a bunch of crap. I asked for the address of where I could return the product and I finally got it after about 10 minutes.
Bottom line: I will never buy another product from Intuit again.
I can't, because you bitchslapped me and my karma is now permanently screwed.
Your buddy forever,
MondoMor
P.s. Please mate with Seth Finkelstein ASAP. I can tell from both of your sites that there's some amazing sexual tension between you two. Give in to it. Then please disappear.
I've been using Quicken98 for years. Every time I upgraded to a new machine and reinstalled, I had to call Intuit to reactivate it. I got so thorougly sick of this that I finally figured out how to back up the .INI file and restore it to the new install so the install is always registered and I haven't bought a new copy of anything from Intuit ever since.
So now, five years later, all of a sudden everyone is surprised that Intuit abuses its customers? Nobody experienced what I did with Q98 in all that time?
I don't believe it.
She's in law school and has taken Federal Taxation.
All she needs is a statutes book of current tax laws and she's "good to go."
Before that, my dad used to be a tax accountant. He uses turbotax (or something like it) just so it prints out pretty. For all my courses in advanced math I haven't had to file my own taxes once!
In the future, I would want to not be isolated from my friends in the Space Station.
I've used TurboTax online for several years without a problem (it's actually all in-browser, no Java). They allow you the say over what is or is not taxable depending on where you enter it and how you treat it; it sounds like this was more an error of inexperience (having only used 1040 EZ previously).
Any spoon would be too big.
Pardon the off-topic comment, but if you object to the e-file fees, don't use e-file.
The IRS really, really wants e-file to take off, because it saves them loads of money.
The best protest for the fees is to keep sending them paper returns until e-file is free.
1. You'd think that e-file would save the IRS money.
2. IRS provides the alternative, i.e. paper, for free.
3. Hell, nevermind the savings in filing costs...imagine how much the IRS would save in PRINTING costs if everyone (or a big portion) e-filed.
Why the fsck is a cottage industry built around something we should be getting for free even allowed to exist!!!
I saw http://www.taxact.com/ in another post. I'll pay the $8. It sucks, because it should be free, but it's prolly just about the best bet out there.
Why is this even an issue?
If the IRS gets all of this information, (and it does , it's used to doublecheck your return) why do we even HAVE the other half of this industry?
IMHO, you ought be able to log into the IRS website, it should say 'We have this and this and this in your records, you should owe X'
At which point _you_ could add: "But I have this and this extenuating circumstance."
The IRS would then recalculate and your income tax fileing would consist of ONLY those things that are different and unusual, with the assumption that since you didn't change any earnings info, you must agree with what the IRS has.
If my HR dude enters my W-2 info once. And his software sends it to the IRS, why do _I_ have to rekey it each time? Why do I need to rekey the numbers AT ALL?
"Draco dormiens nunquam titillandus."
I used the new web-based tax preparation system by TaxCut/H&R Block last year and I was VERY impressed, plan to use it again. I guess that would be the best way to avoid this type of licensing snafu.
Do I need to activate TurboTax again if I reinstall the program? Whether or not you need to reactivate TurboTax (that is, purchase an additional product license) depends upon your particular situation:
If you reinstall TurboTax to the same hard disk that it was previously activated on, you do not need to activate it again.
If you install TurboTax on another computer, you need to activate it again only if you want to print or electronically file your tax return from that computer.
Example: You activated TurboTax on your home computer and attempt to electronically file your tax return, but for some reason you start to experience problems with your Internet connection. The next day, you install TurboTax on your computer at work, along with a copy of your tax file. In order to electronically file your tax return from your work computer, you must activate TurboTax on your work computer. Note: If you need to reinstall an activated copy of TurboTax on another computer because of a hard disk failure, or if you are reinstalling an activated copy of TurboTax on a newly purchased computer or hard disk, please contact a live agent to obtain a second activation code.
If you install TurboTax on another computer without activating it, you can make changes to your tax return using the EasyStep Interview, but you will not be able to print, electronically file, use the Forms Method, view tax forms, or save your tax file as a .pdf file from that computer.
Example: After activating TurboTax, you electronically file your tax return and print copies of the return for your records. Shortly thereafter, you replace your original computer with a new one. You install TurboTax on the new computer in case you need to refer to your 2002 tax file, but you do not intend to electronically file or print your return again. In this case, you do not need to activate TurboTax on your new computer. Product Activation lets you print or electronically file tax returns from any computer that TurboTax is activated on; it does not prevent installing the program on another computer.
<a href="http://www.joblessjimmy.com">Work is dumb and so is Jobless Jimmy.</a>
Intuit also makes tax software for Canadians, QuickTax. I've bought it many years in a row, but last year was the last. The amount of advertising they force on the user is crazy, it's enough to question why you have to pay money for the software in the first place.
QuickTax, however, is second only to their accounting software QuickBooks. One quarter of the opening user interface is a list of links called "Company Solutions", which are nothing but advertisements. I have nothing against ads but it annoys me when good software is abused by bad marketting.
Leela: Didn't you have ads in the 20th century?
Fry: Well sure, but not in our dreams. Only on TV and radio. And in magazines. And movies. And at ball games and on buses and milk cartons and t-shirts and written on the sky. But not in dreams. No siree!
Hell I post stuff all the time, then later realize I was wrong. But I wouldn't go back and hide them even if I could, I'll admit my mistakes and let 'em stand. It's just part of being a man, I suppose.
Oh the irony of an anonymous coward saying something like that...
And by the way, whoever moderated that as "Overrated" - how is the default score for a comment "Overrated"?
It's official. Most of you are morons.
Read the FAQ at turbotaxsupport.com. Your point 3 is wrong. This isn't simply a registration code that you can pass along to a friend with the CD. It communicates with Inuit to get a key based on the reg code.
"Note: If you need to reinstall an activated copy of TurboTax on another computer because of a hard disk failure, or if you are reinstalling an activated copy of TurboTax on a newly purchased computer or hard disk, please contact a live agent to obtain a second activation code." This is if you want full features (printing, e-filing, etc).
But what if you get that audit letter from the IRS in two or three years? You may want to reinstall 2002 TurboTax so you can review your records, only to find that it won't work on your most recent PC.
What if you simply need to file an amended return later this year? What if you lost your paper copy of your return and want to print another? What if you have trouble exporting your 2002 data to 2003 TurboTax, or maybe to a competing product without such an obnoxious copy protection mechanism?
There are lots of scenarios where you might need to use this software long after your initial filing. It's too bad Intuit is adopting the same kind of customer-hostile philosophy pioneered by our beloved MPAA & RIAA.
It's rather sad. I used to buy the complete Quicken Deluxe and Turbotax Deluxe bundle each year, because Intuit made a good product and it was easy to use. Then in 2001 Quicken Deluxe started requiring a Quicken.com to logon to download stock prices, which you could accomplish with previous versions without a Quicken.com account. So I quit buying Quicken. Now they have product activation on Turbotax. Now I won't buy Quicken.
Product Activation is forced obsolesence. At some point they can quit activating the software, at which point you can no longer re-install said software. This is especially important with tax software due to the IRS 7 year audit period. So if in three years Intuit decides that it no longer needs to allow you to activate the software again so that you can... you know *print* your tax forms again... you're screwed and by Intuit and the IRS.
For those that love to break out their software is licensed arguments. Software is a product, just like many others. The right to re-use, re-install the software and use it as you see fit is a legal right. The fact that everyone buys these arguments simply because there is a *non-negotiable* EULA at installation, is proof that sufficient marketing can *prove* to people that they don't have fair-use and first sale rights.
But I digress, product activation is a bad thing... and until Intuit changes its business pratices it has lost my business, which BTW it previously had *every single* year for at least two of their products.
I used to use Personal Tax Edge... which Turbo Tax bought up. They gave me a discount to use Turbo Tax and I did. I didn't like it at all compared to Personal Tax Edge. The next year I did some searching and found TaxAct.com. It was created by former Personal Tax Edge staff. I used the free federal that year and did the state by hand. The next year (and the last few since) I have been buying the TaxAct Deluxe (fed and state with one fed electronic submission) for $19.99.
I've been very happy with it and since it imports my data from the previous year it only takes about 30 min to do both fed and state.
Jeff
haha - looks like cheesehead should get off his ass and get a job. whining little biatch he is...
...until I got an unexpected check for $10,000 from them after filing my last tax return - along with a nice note explaining where my CPA fucked up! Now they are my favorite government TLA!
Don't earn any money! No income, no taxes! No taxes, no tax forms! };-)
This latest PR disaster only provides further reason for me to defect to H&R TaxCut. I bought TurboTax last year along with the "free" state filing package with mail in rebate. Unfortunately, I didn't discovery the fine print that the mail-in rebate had to be submitted within 30 days of purchase and since I bought it in January and didn't open it until April...I got screwed. When I complained that they should have put that fine print on the box, I got a blow off letter.
Although they apparently changed their rebate approach this year, I still refuse to do business with these cheats for whom managing customer satisfaction takes a backseat to dreaming up annoying policies.
I just read the Amazon complaints - of the 104 comments, a good 80 of them were posted on Jan the 4th - by what looks to be the same guy.
Sure, abuse the spyware and activation (and rightly so), but this particular spat is being hyped...
I may end up kicking myself for sending in the $10 rebate if that prevents me from returning it. I knew there was product activation, but did not know about the C-Zilla aspect of it.
[slight disclosure here: I have worked with one of their folks for a couple years now and have invested a bit in their stock]. That said, I know because I asked that the preparers have to go through a several week course, and pass a final test with at least 80-85% competency or they wash out of the program.
Some are also trained as Financial Advisors or Loan Advisors for Block subsidiaries, so they can sometimes point out methods of saving additional tax $ based on good investments, mortgage refinancing, etc..
Main thing for me as a small consulting company owner is that you know you're not dealing with an Enron-esque company -- their ethics and credibility are top notch.
...Open Source isn't the only answer -- but it's almost always a better value than the alternatives...
There's been some discussion about this in MacFixit.
"Due to a lack of functionality in native Mac Intuit products, several users have purchased the Windows release, and now find themselves unable to complete 2002 tax forms."
Of course, TurboTax always worked fine with Virtual PC until this year. Of course, Intuit gave users no advance warning. Scott Gulbransen of Intuit is quoted as saying "It's not that we don't trust our customers." He then immediately contradicts that by saying "Still, we need to protect our business." He then contradicts THAT by observing "Also, our Mac products do not have product activation... only Windows."
Reminds me of the bad old days of copy protection when users of any computer configuration that was even slightly out of the mainstream would find that copy-protected diskettes wouldn't read properly...
"How to Do Nothing," kids activities, back in print!
I had this very issue last year with QuickTax by Inuit, I installed the software registered. Before I recieved all of my tax receipts I had a harddrive die in my machine. When I reinstalled my OS and then the Quicktax software I was unable to register again or re-activate the previous registration. It took me 2 and half weeks to get a new activation. To do this I had to Fax the original reciept the Cd cover and the UPC code. Many many hours on their irrating automated phone system and my curse words later I was able to finish my taxes. I will not be buying their software again this year.
install Turbo tax on a Citrix server and give whomever access to that machine.
Problem solved
I really don't understand why anyone can get up in arms about this. I bought the software when it first came out (I know I am sick but I like to have an idea of what kind of return I am getting) and was impressed with this common sense solution. You are encouraged to share the software with others and they can use and save their prepared return on any machine. If you want to print the return or e-file you just have to go back to the person who actually PAID for the software. The cost of this package is so resonable and the activation thing just seems like a no brainer. I can wail and moan with the best of them about unfair practices by software companies but this just seems like common sense.
It is not enough to succeed, others must fail. - Gore Vidal
A lot of these rebates are offered by the store themselves, not from the company. That's likely why they balked at giving you money when they thought you bought it from someone else.
However, I have found the store rebates to be the absolute worst about fulfillment. You almost always have to call, and then they want you to fax everything to them again. This has got to be a delaying tactic, as they know most people do not have fax machines, and probably do not have copies of the original receipt, UPC, etc.
My roommate once wrote, in big letters at the bottom of the form, "IF THIS REBATE IS NOT RECEIVED IN 6 WEEKS, I WILL RETURN THE ITEM TO THE STORE". Strangely enough, he got he rebate in record time...
the irs returned 320 that they werent entitled to?
Lets remember, its YOUR money THEY are taking.
All Troll + "offtopic" mods are meta moderated as "Unfair", because you abused the system.
So after reading all these posts, I am getting the feeling every one just wants to screw the government out of its hard earned and much neeced money? Why? If you don't like what your getting from your taxes, move or elect a new government, other wise just pay up and stop trying to find loopholes, we all loose then.
You can print to pdf natively in OS X.
You could also print to postscript in windows... I think it involves installing a driver for an HP 4M and setting it up to print to file or something... crazy windows.
actually, that subj line is a bit harsh.
I think its important to document such gross misjudgements, but they should be expected. Slashdot sucks. I mean, its great and all, but it sucks.
I don't come here for journalistic integrity (however I have no idea where I would go to find such an elusive beast, it seems to have gone extinct) I come here for poor spelling, knee jerk responses (which the initial comment was), bad attempts to cover them up (which you are pointing out), duplicate articles and first posts.
In the future, I would want to not be isolated from my friends in the Space Station.
oh come on now, MOST rebates (if not ALL) have a time limit, usually 30 days.......
Gator for example claims millions of "satisfied customers" - in my experience they have millions of victims who don't know how the crap got into their computers in the first place and no clue as to how to remove it. But I guess that's a valid "installed base".
As for C-Dilla, I don't think it's spyware (not in the classic definition anyway), but regardless of that TurboTax is no longer welcome on my computer, and I happen to be a 5 year satisfied user. There's absolutely no fucking way I'm going to live with a resident executable living in my system hooking processes to see if they are "protected". Intuit can smooch my bootay. I'm going with TaxCut for 2002.
I hope the company rents a clue from this, and I hope their sales fall through the basement and they fix it for 2003. If they do, I'll buy it again.
"So much for "ethics" I guess."
You've heard the saying about" you get out what you put in", right?
Complain to his boss with proof of what he did.
This site wii only get better if people shift from complaining to doing. Notice JohnKatz is no longer with us?
Remember the 80's? Remember how all those software companies used to copy-protect their code? And how that managed to piss off their customers, so they'd switch to unprotected competing software? And how those companies went belly-up as a result?
...Now, where'd I leave that Big Country CD?..
Well, it's time for some 80's nostalgia.
--Chris
Supposedly, TurboTax now contains C-DILLA, which is spyware. If you search around the net, such as the aforemention fatwallet forum or amazon reviews, there are reports that CD burners don't work as well as they used to. You can't just delete the C-DILLA directory - it gets recreated or will hose your system. Installing TurboTax doesn't warn you it will be installed And uninstalling TurboTax doesn't remove it.
Yeah, the activation is annoying, and I would live with that. But I'm not getting TurboTax for this reason.
From the article:
Customers are also complaining about Safecast, the Macrovision security software Intuit uses to verify activation numbers. Reports have surfaced in discussion groups and some news sites classifying Safecast--also known as C-Dilla for the company that provided the technology to Macrovision--as "spyware," programs surreptitiously installed on a PC that track and report how the PC is used. Spyware programs such as Gator and Brilliant Digital have prompted growing concern among PC users.
"But Gulbransen said the complaints are unfounded. "The whole C-Dilla flap is based on misinformation," he said. "It's never been spyware; it has no spyware components. It doesn't monitor anything; it doesn't tell us anything about the user, their system, their PC activity. It just checks on the random number generated when you activate the product."
hmmm... then why does it load into memory everytime I start my pc wih sole intention of gaming? just to check a random number? hmmm... you'd think it could do something like that when you launch the app.
these fools. the very people whom they are trying to deter (warez etc..) cracked it in days. but average joe blow will have to deal with it until taxes are no longer required...?
Actually the EULA says something to the effect of "if you did not pay for this software, you are licensed as a trial user". So yes, it's probably legal to make copies and give it away.
"We've heard from people who installed TurboTax right away and then got a new PC for Christmas. For most people, they can reactivate the product without even contacting us."
So these people who had no problems called you up out of the clear blue to tell you it worked?
I am a college student and part time computer consultant. We all know how that goes. The thing is, I've helped many clients upgrade their QuickBooks, Quicken and other Intuit products over the past several months. Let me relate to you only one of them:
Client has Quickbooks 6.0. It must be about 4 years old, or so. It is cumbersome and annoying to update the Tax table/rate codes. They use it for payroll, accounts recievable, accounts payable. Though it is a family business, it is broken into several files for manage-ability. (Legally) They have several companies set up-- and some companies are seasonal. (e.g. Yard work). From what I understand, there are federal and state tax advantages, if you have several small companies that work together. Anyway, there are about 3 employees that manage the books for 15 or so company files.
Trouble: When we upgraded from QB6.0 to QB2003, the "upgrade" did not count QB6.0 as valid. We were on hold for over 90 minutes, and finally got through to a rep, that told us we had to fax them a recipt for the QB2003 as well as a recipt for the QB6.0 from 4 years ago. (We had QB6.0 serial numbers, correspondence, etc, no good. The client had been a quicken gold support (or whatever) member for the past 4 years, up until about 6 months prior to the upgrade. They could find no trace of us in the system, and only a recipt for QB6.0 would do. They claimed they couldn't find us even though they'd mailed tax table updates a few months prior as well as a "you must upgrade to QB2002 right now because we no longer support 6.0" -- with QB2003 due out soon we decided to wait the 4 (or so) months to get the newest version. They were told QB6.0 would count for the QB2003 upgrade when they explicitly asked (at my instruction). Anyway, about 4 days later they were able to activate qb2003 with a replacement keycode, but only after faxing them both the recipts, cover of the manual and serial numbers. Did I mention we bought directly from the intuit website? As if that wasn't enough, a few days later they went to do payroll. It wouldn't let them until it went online and updated-- which it could not do because it could not verify subscription status. When done manually, after being on hold for 108 minutes, the rep said it was good for only one company file. My client would have to pay per-company. I think the "accountant edition" might side step this somehow, but it was difficult getting straight answers. We chatted with a rep on the website as well as phoned in months prior and went over the situation in detail. We ordered what they recommended. We've also discovered some features they had in QB6.0, though rudimentary, are pay-for in QB2003. It has been an extremely painful upgrade.
Though this client only had 4 QB computers, this was probably the most painful upgrade ever. The other experiences I've had with intuit proably aren't this bad, but they're not exactly great either.
No, you can install on another machine, you just can't print or file your return from that machine. ...for the people whose original PC has been stolen/FUBARed. (FUBAR = Fucked up beyond all repair).
Kjella
Live today, because you never know what tomorrow brings
Intuit spokesman Scott Gulbransen said the vast majority of concerns are based on misunderstandings about Intuit's use of product activation. Unlike the product activation process that Microsoft uses for its Windows XP operating system, Intuit's software doesn't record any information about the PC that TurboTax is installed on.
The activation key is generated from the product key, if you loose the activation key then there becomes a problem. Printing, filing all of that is part of the activation process if you activate it you can do anything you want, and as long as you keep the activation key around your safe
Now this is of course a problem and an inconvience to the user and sucks, but its not as big as everyone is making it.
If I were H&Rj, I'd get a Linux version of TaxCut out the door ASAP. Think about it. Many of us who are going to change are the same types who are/want to switch to Open Office and Linux because of similar tactics employed by Microsoft and ther XP O/S. It seem to me that there would be a very willing market that would be very difficult for TurboTax to pursue unless it drops it's own activation schems.
--- have you healed your church website?
It runs like hell, crashes all the time, bad support.
Screw all tax software! Find yourself a mad dog tax accountant that is not H&R Block. You want one that hates the IRS but with a good reputation.
My story is I used TurboTax for 8 years and always wound up oweing or getting back chump change. Sometimes it wasn't even worth my time for the refund. I took my last years return to Mad Dog Accountant(tm) and he tore the IRS a new asshole. Got me back 1500 bucks for just sitting down in the chair.
Then he got to work. I handed him all my recipts, computer, cellphone, mileage, all of it. When he was done I got back 3,000 clams! And it only took him 20 mins. Sure he cost me 150 bucks but damn he was worth it.
Supporting World Peace Through Nuclear Pacification
I hope other people didn't take your response as sarcastic, because YOU'RE ABSOLUTELY CORRECT!
I've always done my own taxes and I don't see what the big deal is. The only hard part is getting all the W2 forms and such from various employers, banks, and stocks. Once you have all the necessary papers, filling out the forms is easy.
Personally, I find all that tax software to be a rip off. I once did my taxes via the web with TurboTax. The MATH didn't add up. Even with rounding errors, the MATH was still off. I ended up copying the forms and doing it by hand instead.
That said, I know because I asked that the preparers have to go through a several week course, and pass a final test with at least 80-85% competency or they wash out of the program.
I think my experience trumps yours here. I took the H&R Block course. There were quite a few incompetent people taking it with me. And not a single one of them failed.
Some are also trained as Financial Advisors or Loan Advisors for Block subsidiaries, so they can sometimes point out methods of saving additional tax $ based on good investments, mortgage refinancing, etc..
And the vast majority aren't, and are specifically informed that they "are not auditors" and therefore are not supposed to advise their clients on any tax issues. They are merely supposed to ask the proper questions (which appear on their computer screen) and type them into the computer.
As for their offer to check past returns, you should realize that the people doing that checking essentially aren't getting paid by H&R Block to do it. See there is a minimal hourly salary, but it is drawn against a commission structure. All but the most incompetent employees earn more off commissions, so they aren't paid anything when there aren't any customers, so Block gives them some busy work during the slow hours checking other people's returns.
Obviously if you double check a lot of returns, you're going to come up with a lot of mistakes. I've come up with thousand dollar mistakes checking H&R Block returns from previous years, so it's not like H&R Block is special there.
Those who can do. Those who can't work for H&R Block.
Main thing for me as a small consulting company owner is that you know you're not dealing with an Enron-esque company -- their ethics and credibility are top notch.
Ha! H&R Block has been sued over and over again by the IRS for ripping off their customers. And that's just things that the company itself was responsible for. The employees pull even bigger scams.
Charitable donations? What would you do about that? Keep them? Lose them?
What about companies making charitable donations? Note that companies like MS enjoy making 'donations' of software (essentially costing them nothing but the media it's on), but claiming retail cost on their returns. Yet other companies legitimately give their product away (at some cost) to charitable organizations.
How can we quantify that?
Incidentally, if you have complaints about taxes, take a look at Canada. We're feeling the pain. Higher rates, plus we don't get to claim mortgage interest as a deduction. Nadda. Fortunately we can put away for our retirement in our RRSPs (up to a fixed percentage of your income, or max $13,500) and have that deducted by 100%. But mortgage? No deduction for that.
You can accomplish anything you set your mind to. The impossible just takes a little longer.
...if the IRS knows how much I owe them, or how much they owe me, why don't they just send me a bill or a check. I mean, not that I really entirely trust them to send me a bill or a check ... but you've got to figure ... if they're really checking things ... and you file an amount that's not close to what they expect, they're going to send their agents after you. Save me the time ... send me a bill.
last year was the same thing with Quicken tax software, it took the disk ID (you know, something like 1B28-15E1 you can see with a simple chkdsk command in a DOS prompt), it then do some maths on it, then issue a number. Then you had to go on the website, enter the number on the box, then the number given by the product, and it issued a registration number, silly... So you could install it on different computer or hard drive, if you use some little utility to change the disk ID (you can even do it with a disk editor)
"Science will win because it works." - Stephen Hawking
You could take all of the confusion out of taxes (and get rid of the loopholes) by enacting a Flat Tax.
Everyone pays n%. Just pick a number, and Everyone is equal. Everyone.
At the end of the year, you just send the IRS your n%. There would be no 100,000 pages of tax law. No need for it. Tax law would fit on a single page.
Lets say you have 2 families, 1 makes 10,000 a year, and another makes 20,000 a year.
after taxes the guy who makes 100,000 has 83,800 dollars.(taxed on 90,000 since the first 10,000 is tax free.)
the guy who make 20,000 has 18,200.
The family that makes 20,000 will feel the impact of that tax, far more then the family with 100,000.
Believe me, I would love to only pay 18%, but the ramification will be pretty great.
The Kruger Dunning explains most post on
Let the corps have their 8,000 page tax code, with their carefully lobbied for loopholes -- they can afford to hire professional accountants. And lobbiests. And lawyers.
Simplfy the tax code for normal, flesh-and-blood, breathing, REAL PERSONS.
the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff
For those who don't know already, Turbotax comes with a spyware/malware software called C-Dilla. It can be uninstalled from add/remove under a different name but still leaves registry entries. I'm not positive but I believe C-dilla is required for turbotax to run. Google it and do some research before you buy it/install it. Just a heads up.
2002-12-01 PC App ISOs Premier Tax Year 2002 (c) TurboTax 29x15 MB MAGE
Took about 30 minutes to download off of irc and not only can I install as many times as I like I can send copies to my friends and family too. Nice stocking stuffer and no bullshit activation scheme. No wonder nobody that knows how is still buying this shit. All your doing is pissing off your paying customer Intuit. Not to bright afterall.
Intuit's activation scheme for TurboTax is a VERY serious issue. It means that you cannot use the software to work with your return next year if next year you have another computer.
TurboTax software is NEVER backward compatible. That means that you have to re-install last year's software to look at last year's tax return.
Does anyone know if TaxCut has an activation scheme? I saw TaxCut Platinum on sale yesterday at Office Depot for $29.95.
I've used TurboTax for as long as it has been available, but not this year, and not ever again. I will never buy any Intuit software now that the company has been shown to be adversarial to its customers.
" The reason is that the federal government is not allowed by law to compete against private coorporations. "
Well I guess Microsoft has a legitimate complaint against this.
As a longtime TurboTax user (partner return, Schedule C, rental income, etc...) I am very disappointed in their new activation rules. Routinely I would complete my return on my home computer and then print out at work as I didn't have a good printer at home. Anyone who has ever printed out a Turbotax return is aware that printing your return spews out dozens of pages (worksheets, warnings, etc.) There are printer settings that minimize how much gets printed, but I would always prefer to not use my slow, expensive home printer. Obviously, I don't want my work computer to become the "computer of record" for my activation. This might be the one thing that makes me revisit their competition. Intuit better take notice of legitimate complaints from longterm customers..."
How does this benefit me?
With product activation, Intuit can provide faster, more efficient support for TurboTax customers. Without technology to ensure compliance with our License Agreement, TurboTax customers who legitimately purchase the product wait longer for support because of increased contacts from users seeking support for unlicensed software.
eh? Thousands of users calling support to deal with product activation issues are going to make it easier for me to get support?
Why don't you ask him? His email address is chirdon_at_pitt.edu. He works as a Systems Analyst for the University of Pittsburgh.
they leave you off of their lists for comming to slashdot.
Xaotik Designs
i blame everything on zach moneypenny. i'm sure this was all his brilliant idea.
MARIJUANA, SHROOMS, X: ONLINE?! - E
"If only we went to a flat tax."
Having a progressive income tax adds little if any complexity to paying your taxes. Let's look at the e-file interface for the two solutions. First, your regressive flat tax:
"How much did you make last year?"
Input: $40,000
"Okay, you pay 18% in taxes. That's $7,200. Have a nice day!"
or for someone else:
"How much did you make last year?"
Input: $20,000
"Okay, you pay 18% in taxes. That's $3,600. Have a nice day!"
Okay, now a progressive graduated income tax:
"How much did you make last year?"
Input: $40,000
"Okay, you pay 18% in taxes. That's $7,200. Have a nice day!"
or for someone else:
"How much did you make last year?"
Input: $20,000
"Okay, you pay 5% in taxes. That's $1,000. Have a nice day!"
I don't see that one system is harder for your average filer to figure out than another. The complexity of the tax code makes no case for a flat tax-- it's just a nice name for politicians to throw around, while giving something to the rich.
The complexity of the tax code could be lessened by eliminating deductions for charitable donations, or removing the ridiculous complexity involved in investing (oh, shit, AMT! Hey, it's been a year and a half, is this capital gains or income?), or axing tax-deferred IRAs, or any number of other oddities in the tax code. There are hundreds of little things that make your life difficult when trying to properly pay your taxes-- and none of them would be fixed by switching to a flat tax.
I purchased a while back and did not know. So I'm already stuck and unable to return my copy but the Cnet article mentions the following:
" In most cases, customers who need to reinstall TurboTax on a new PC or hard drive simply have to enter the original activation number they received, Gulbransen said.
"Product activation does not prevent people who want to upgrade their equipment or have to deal with a hard drive crash from changing their hardware," he said. "We've heard from people who installed TurboTax right away and then got a new PC for Christmas. For most people, they can reactivate the product without even contacting us."
The same will hold true in future years if a customer needs to fire up an older version of TurboTax, he said. "The bottom line is, if you hold on to your activation key and product key, and you aren't going to have a problem," Gulbransen said. "That's why we're suggesting that people keep those numbers with the product disc in the same place they keep a copy of their printed tax return from that year." "
Seems that I should be able to reinstall years later even if Intuit is out of business if I still have my activation code handy.
I know my taxes are right, I know where and what and why I'm paying what I am paying.
Contrary to popular belief the system isn't that nonsensical, and the instruction booklets give you a nice step by step explanation of EVERYTHING.
If that is what makes you comfortable, great. You should know, however, that the instructions are based on the IRS's interpretation of the tax code, which is rarely the interpretation most favorable to the taxpayer. To a certain extent the software will do a better job of loking out for you, but because it intended for a wide audience it must toe the line fairly well. To get the most out of the tax code you really need to go to a person who understands the tax code and your particular situation.
The reality of paying taxes is that how much you pay is really dependant on your willingness to take risks. I'm not talking about breaking the law, but there are a lot of "defensable" ways to save money that the IRS wouldn't tell you about.
For people who just don't see the value in hiring someone to do something they can do themselves, the cost to use the software is really miniscule compare to the potential cost of royally screwing up.
Si vis pacem, para bellum
The only thing more annoying than a Libertarian is an (un|mis)informed Libertarian
From what I remember, the IRS contracts the review of (most/some/all) ? tax returns to financial institutions. I know that Mellon Financial in Pittsburgh used to do it, and that an investigation found some old returns behind a filing cabinet some time later. Their contract has since been pulled, and awarded to someone else.
(I may be incorrect on this, please look into it before believing or sueing me.)
As far as the employee scams, Block fired those individuals a long time ago, I think. 3 out of something like 80,000 tax preparers turn out to be corrupt, not a bad average. It would have been the same if those three individuals were servers at a restaurant and copied the credit card numbers, yes?
...Open Source isn't the only answer -- but it's almost always a better value than the alternatives...
FWIW, from omission from the company's FAQ, it appears only Windows versions are affected?
:)
Nice to be trailing behind on some "features"...
I bought TurboTax last week. I was not aware (but suspected given current trends and the evilness of Intuit) that it had PA, but when I discovered that it did - it's my final purchase of anything Intuit. It's every bit as bad as people are saying it is. I wish nothing but the worst for the company. They actually make Microsoft look customer friendly.
I remember a time when I used to do my taxes by hand. It wasn't a big deal to me then and it isn't a big deal to me now. Also, alternative tax prep packages DO exist. I just regret I didn't stumble across this slash dot article sooner.
Because a default of 2 for high karma posters is annoying. Not everything they say is golden: Witness the high number of "In Soviet Russia" jokes that seem to be showing up at 2. For crying out loud, there needs to be a -1 "Not (Even Slightly) Funny".
I'd move my threshold up to 3, but then I'd miss all the comments at 2 that DESERVE to be there.
It's going right back to the store.
Over the years, my TurboTax directories, complete with tax data, have followed me from machine to machine as I've upgraded my equipment. I've often needed to go back into my old returns -- either to look at the data or worksheets or to create forms for amended returns.
Apparently, Intuit now intends to deny me this capability. And I'm going to deny Intuit my business.
Incidentally, Intuit now also attempts to extract recurring fees from users of QuickBooks (whose tax functions likewise stop working after a year unless you pay more).
Clearly, this is why Intuit was almost acquired by Microsoft. The two companies are birds of a feather, equally rapacious and nasty to users. Goodbye, TurboTax!
--Brett Glass
till the last day (or week) to file your report.
Yours might be a different problem, but last year, me and a couple of friends were using the Canadian version of TurboTax. My friends filed rapidly, and I filed afterwards. Before sending the info, I noticed an update on Intuit's web site. Installing the update actually gave me $20 more on my return (canadian $, so about 0.50$ US)...
So, a little piece of advice is to wait a while before filing, Intuit sometimes relase updates that could prove to be very important...
Now, I'm not condoning this ridiculous activation scheme by any means. However, there is a fairly simple way to print from work and/or keep archival copies without needing TT installed either at work or in the future. People with a unix/linux background might be familiar with postscript files. These are files generated by an application program that are ready to go to the printer. If you need to print again at a later date, just bang the postscript file to the printer. No need to even fire up the application. Sound good? Well, you can use these in Windoze too. Simply install a new printer driver. My favorite for this purpose is the Apple Laserwriter II NT (an old postscript-only laser printer). When windoze asks what port it's attached to, answer "FILE:", meaning when you print to it, windoze will prompt you for a file name. Now, fire up TT and print your return to "Apple Laserwriter II NT". You'll be prompted for a filename. Answer "C:\tax" or some such. Windows will print to file and probably add ".prn" to the file name you gave it. That's ok. Rename it to "tax.ps" (for postscript).
Now, if you have a postscript printer at home or work, you can stop there. Send that file directly to the printer and badda-boom-badda-bing, you're done.
If you don't have a postscript printer, the easiest thing to do is to convert the .ps file into an adobe .pdf file. The easiest way I've found to do this under windoze is with ghostscript/ghostview. Install these on your work or home computer. http://www.ghostscript.com/doc/AFPL/get704.htm and look under the "Windows" heading. Download gs704w32.exe and gsv43w32.exe. Now fire up ghostview from the start menu and open the tax.ps file. You should see the output on the screen. To convert to .pdf click File->Convert and select the "pdfwrite" device. Click "Ok" and you'll be prompted for a filename. Type in "tax.pdf". Now you're done. Bring in the tax.pdf file to print from work using acroread or save on your home computer and burn on CDROM in case of future audits. Have fun!
My main problem would be needing it more than a single machine. It usually takes me 1-2 weeks to complete all of the items I need. I work from work and home. I've always like being able to install the software in both places (and move the data file between them). It would suck if I could only work at one place or the other.
Oh now you tell me! My wife installed it on our crappy old P133 last year, and a month later I wanted to work on our taxes on my high end desktop. I compromised and did it via pcAnywhere. I see Quicken XG has gone the same way (and they've removed the Canadian option from Quicken 2003. I won't be upgrading for this reason, plus I also suspect it will require an annual fee to fully utilise. I will stick it out with what I have until they cut off support, then see where products like GNU Cash stand. They've lost customers with this action.
Lets start taking bets on how long until this thread gets threadslapped.
I've got $5 on 10pm tonight. (No timezone specified so I can be a pussy and claim timezone difference later)
Pain lasts, kid. Its how you know you're alive. Sometimes I think this growing up thing is just pain management-TheMaxx
Does anyone know if TaxCut has an activation scheme? I saw TaxCut Platinum on sale yesterday at Office Depot for $29.95.
If you read the article, you'd see that it doesn't. For $29.95, I'd snag it. Accordign to the article, the Platinum edition is "single owner/multiple computer" licensed. I.e. You can install it on multiple computers you own. So grab it now.
Fascism starts when the efficiency of the government becomes more important than the rights of the people.
then vote for simplfying the tax system and making the rich pay their share.
As far as I can tell, under- and over-rated moderations don't get presented for meta-moderation (to clarify, I'm pretty sure I've never meta-modded any under/overs), so they're the weapon of choice if you want to mis-moderate and get away with it.
In an ideal world, I'd like to see them subjected to meta-moderation or removed altogether.
AC for obvious reasons :-)
Taxation should be simpler... but not so simple as to be moronic.
Ideal taxes (and I'm limiting myself to Federal Income taxes here);
Total all of your income (work, investments, savings, gifts, winnings, everything)
Subtract a minimum living amount. Say $20,000 USD (If you don't make this much stop, you don't make enough to pay taxes)
Count up your dependents (children, elderly parents, etc. You don't want to have to support them with Welfare now do you?) multiply that by a dependant stipend. How much more it takes to minimally care for someone else, say $10,000.
Subtract that from your total income. (See above about counting ALL of your sources of income) If the result is less than $0.00, you don't pay taxes.
For every dollar above that amount everyone pays a flat tax, say 10%.
Everyone, is assured a minimum amount to live on, families and caring for your relatives is encouraged. It wouldn't be fair to penalize people who have children to support even though they don't provide any income.
The best part, you can file your income taxes on a postcard.
Not as repressive as a flat tax, not as complicated as a progressive tax, and definitely not a regressive tax, such as our current system actually is in practice....
Just my $0.02 (Canadian, before taxes)
So, I called Intuit's "Customer Service" line, at 800-446-8848. Unfortunately, recordings at this number simply refer all questions to the Web site, which likewise has no information on how to return the product under the "guarantee." This is a bit reminiscent of the problems experienced by those seeking promised refunds for Windows. So much for the guarantee written clearly on the box. Again, Intuit is starting to seem an awful lot like Microsoft.
They sell at full retail (US$40), you can buy it for US$33 at discount stores. I don't know about you, but it wasn't exactly arduous to pick one up when I was at Costco anyway. Of course, I'm also going to fill out the US$10 rebate.
Walt
FYI: There is no cracked version as of yet.. after some extensive searches on KaZaA, newsgroups etc, I was not able to find a working cracked TurboTax version.
One version presented an error at the end of the install (mentioning a read-only file, though no files were read-only). Another one installed but still required activation. There is supposed to be a MAGE release of TurboTax but I have not found it. Newsgroups also claimed that there was a patched exe floating around, but it was not a complete fix and you still couldn't print with it.
Maybe someone will make a crack later on, but as of now, I am fairly certain that no such version exists. Looks like their activation scheme was pretty sucessfull (time to switch programs)
However, having a bit of knowledge about how modern licensing schemes work I tend to side with Intuit (I have written a couple of applications for businesses, both using Node-Locked and Unlocked license policies).
To bind the License to a specific PC the application needs a unique number that can be used as a Hash in some number generating algorithm. That generated number can in turn be used to create a unique license key that will only work when the application is able to produce the generated number by Hashing the original unique data.
This is called a Node-Locked license policy and XP works in this way.
But from the article, it sounds like essentially Intuit is just giving the customer 2 License Keys instead of one, the second one being generated from the first. The only thing this does is prevent someone from posting the single product key on the Internet without posting the activation key as well. And if they do post both keys, there is a record at Intuit of who was given that particular activation key, with their address, social security number, dog's gender, etc. Thereby allowing Intuit to send the Software Police to the house of the poster.
Intuit could implement something which could bind updates of the software or electronic filing of taxes to a particular IP address or some other internal computer information, but that would most certainly cause major problems for anyone on a Cable Modem (dynamic IPs) and of course prevent you from changing anything on the Computer until after you file your taxes. According to Intuit, they have not done this. I tend to believe them because it is a LOT more trouble than it's worth and would cause an even BIGGER backlash than what we are seeing currently.
There is- it's called the 1040EZ.
And really, the 1040 with add'l schedules isn't that hard.
Its when you buy a house and rent it back to the original owners for a few months that there are wierd tax implications. Also if you live in a house less than 2 calendar years out of 5 that you have to realize capital gains tax (however if you only do it once with less gain than 500,000 then its okay)
So its only when you get tricky that you need experts.
In the future, I would want to not be isolated from my friends in the Space Station.
Certainly not all Turbo Tax users are software pirates, however, many people finish their taxes, and then ship their copy of Turbo Tax(TT) to their adult children which is technically piracy. I also wouldn't be too supprised if Intuit got more attempts to electronically file via TT than the number of copies they sold, or if too many people tried to claim the TT tax deduction. The new registration system should reduce the piracy problem.
Galium Arsenide is the material of the future, and always will be.
Indeed, accrording to the IRS site the free E-File (for 60% of taxpayers) is coming on Jan 16th!
Mod the parent up!
Hmmm.. I've used it for over eight years...last year I forked out a few extra bucks to get the deluxe version + State taxes. And they screwed up the form...
My stock losses were reported on the form as "-xxx.xx" The IRS interpted this incorrectly as a positive number and fined me for under pament. Their forms state negative numbers must be in brackets, i.e."(xxx.xx)" I was shocked that Intuit could make such a simple and fundamental screw-up.
After 4 months of letter and faxes to the IRS I finaly got it fixed. Whew..!
Now they pull this registration BS!! Taxcut here I come.... Loyalty is earned..!
> under- and over-rated moderations don't get presented for meta-moderation
The official reason for that is because if you're asked to MM a +5 post that got an Underrated, you don't know whether it got the Underrated at +1 or +4... or at -1.
> they're the weapon of choice if you want to mis-moderate
Indeed.
what self respecting freedom fighter uses turbotax anyway taxact is the only OS independant choiced at full intensity punksasses
ain't it! 8^) http://www.taxactonline.com/index.asp
flameshiel
I was mailed the Intuit letter, "get your tax table updates for next year, $40 off if you register early."
I called, and was told to forget it. It was only for first time purchases of the updates, yes your letter didn't mention that, so fuch you anyway charlie. And where you gunna go anyway, good luck finding a competitor to QB.
And oh, my employer's CPA did figure out she futzed up my last 4 years of IRA contributions, you'll have to refile. At MY expense, time, and hassle. Luckily, I did do the returns manually, Turbo
Tax from 4 years ago doesn't run on P4s anyway.
Fuckkkkkkkkkkkk Intuit. As in you got high negatives.
The list time I used Turbo Tax was about three years ago. Last week I got a CD of the Windows version in the mail. I could get it for about 2/3 of the price they want to charge at a local store. Maybe if they had sent a Linux version I would have taken them up on the offer.
How long has Intuit taken it queue from AOL?
My mom used to have the same experience. It wasn't until I started helping her enter the information that I discovered the problem. DO NO USE OVERRIDES! If something doesn't look correct, DON'T force a value in there yourself. Find out WHY the program is giving a different than expected result and fix THAT. For example, I found a checkbox got inadvertantly selected that made the program think she ran a business and caused a certain form to become active. It caused different values to be used in the internal calculations. It was only found by digging through the wizards and finding the mistake.
Flattax.gov has the info. Yes, we definitely need to switch to this. It replaces the mortgage deduction with much higher personal and dependend deductions too, ending the tax discrimination against renters. That mortgage deduction artificially drives up real estate costs too (gotta maximize that deduction! Except you're paying the bank $3 to save $1 on your taxes... but real estate only appreciates in value, right? Right?). I wouldn't want to own a McMansion if this ever passes though :-).
I've been trying to post this "review" to Amazon for a couple of days, but there seems to be something wrong with their comment posting code. So here's MY experience with TurboTax 2002
[amazon posting starts here]
I won't reiterate many of the points made by other reviewers on amazon -- I'll just summarize the reviews as "good software, but the copy protection sucks".
I had the copy protection suck more than most. I dual boot WindowsXP and Linux, using the "GRUB" bootloader (which is currently used now by, among others, RedHat linux), and installing TurboTax 2002 made my entire computer unbootable! The activation code writes some information to the front of the harddrive (before the first partition), which overwrote my bootloader, which was already living there! (This may happen with other bootloaders as well... I've only tested with the one).
And fixing my system so it would boot again (by reinstalling the bootloader) produced a copy of TurboTax that a) thought it wasn't activated, and b) Thought that my productid had already been used "by another computer", so couldn't be re-activated.
Intuit did eventually give me another product ID that worked, after I spent several hours trying to explain the problem to tech support, and rebooting time and time again as the reps had me uninstall, reinstall, install in safe mode, install while standing on my head...
The software itself is OK (Though I still wish it could import from Quicken based on the "class" of the transactions), but I have the strong opinion that installing tax software should not render my computer unbootable!
I am completley against software that uses Activation, How or where I install software is no business of anyones but my own.
Please do not support this kind of piracy prevention.
I swear the more propriatry companies do this the more I think about wipeing Windows and going Linux.
Thanks Amazing Quantum Man. You are, in fact, amazing. I was in a big hurry. My woman friend was asking me to be with her for some A. D. I quickly looked at all the comments, and couldn't see that the question was answered. You are right, I didn't read the article.
Unfortunately, the data file goes with the program version. If you're using the 2002 product, you can't load and print a 2001 return.
I of course don't even have that pc anymore, so I reinstalled 1998 turbo tax. I do still have my data file on a floppy in my files with the hard copies of forms. Is this going to be a problem in the future for me?
YES, there is a McDonald's in Hanoi Square.
and what trickery it uses to detect it?
It's easy to detect VMware, plex86, Bochs, Connectix Virtual PC, or Connectix Virtual PC for Windows by the hash of the BIOS it uses.
Will I retire or break 10K?
MOD PARENT UP! Excellent explanation of the issues.
Same issue with that, or any future software from many companies.
.. i bet after 2 years, 'sorry we dont support that version, so we cannot give you a new code. '
Microsoft gracefully lets you install it a couple of times, but then good luck trying to get a new keycode out of them.
Or if its been a while
---- Booth was a patriot ----
I used TurboTax last year, so I figured I'd use it again this year, and went and bought it (they mailed me a disc last month asking me to "renew," but they wanted more than I knew these January bundles would be). I want to go ahead and start pre-planning my return, and add stuff as 1099 forms come in the mail, etc. I figured that, like last year, I could just copy the new saved file off when I go to reformat and rebuild my comuter next month. Luckily, I read the disclaimer in the package, because I have to either put off reformatting or I have to put off installing TurboTax.
I can definitely say that next year, if they haven't stopped this stupid limitation, I'm switching back to TaxCut, which I used two years ago. I only switched over last year because the bundles (free-after-rebate Microsoft Money vs. free-after-rebate Quicken) seemed to be about the same, and I wanted to give Quicken a try.
(In fact, that reminds me, I will probably switch back next year, anyway, because this is the first year I actually had time to try Quicken, and it's one giant ad for other services, with "features" that don't seem to work well unless you subscribe to those services! Good lord, no wonder they "give it away" with rebates - who wants to pay for software with ads in it and that is less than it promises? I don't recall Microsoft Money being that bad?)
Get off my launchpad!
"Unlike the US system it means that you should always accept a pay rise. The American system means that if you are just below the threshold you need to make sure your next raise jumps you far enough over the threshold to make sure you actually take more money home. "
You are TAXED per BRACKET. So you can never take home less from a raise, based on taxes. Read the damn tax book, hell just look at the chart.
so if you got over into a new bracket, that brackets tax is just on the amount you want over, NOT on you entire gross.
You right we should tax based on Citizenship, we should base a tax on stupidity. Either way, you'd still get taxed.
The Kruger Dunning explains most post on
Here is the
link to send Intuit feedback on the new Product Activation Scheme in Turbo Tax Deluxe.
Here is a sample of what you might like to send them. Also, you might want to mention the spyware:
Due to the unobtrusive (sic) " Product Activation " features in this years Turbo Tax Deluxe, I will not be activating or using the CD you mailed to me this year. Not being able to move the software from computer to computer is just plain annoying. As a consumer I refuse to tolerate any more annoying product keys, stupid cards, or obnoxious 25 digit product ids. As the consumer or product licensee, it is my responsibility to save all this information, just in case I ever need it again, then call the vendor's tech support rot on hold and beg for new keys if/when I have to re-install. This is pure garbage and effluvia. Also, I am ignoring other products like Windows XP and the new MS Office upgrades which have obnoxious product activations. It probably won't take you long to figure out that these boneheaded moves cost you both market share, customer loyalty, and revenue. Anyway, I am voting with my wallet and so are many others. If you decided to stop this nonsense, feel free to mail me a CD next year, if not, don't waste the postage. youremail@domain.com
I've run it for the last 3 or 4 years and it has handled mortgage,dependants,etc. flawlessly. It seems to have all capabilities right up through small business needs. Paper return is free,Deluxe Fed&state efile version for ~$20. My only problem this year is unless I run it on my kid's dualboot I'll have to try the online interface:( SO...If everyone will kindly go to http://www.taxact.com/tsupport/suggestion.html and let them know how much you'd appreciate a Linux client and all of my fellow MandrakeClub members would go to http://www.mandrakeclub.com/modules.php?op=modload &name=RPM&func=info_page&RID=311
and throw a vote at it to get Denos' attention we just might get something started here!
When the king heard the words of the Book of the Law he tore his robes.2Kings22:11
Okay, IANAL, and ISureAsHellANATP, but...
.sig, that you're talking about the US tax system, on account of that's the tax code TurboTax applies to and this discussion is about, and you do your calculations in US $.
> definitely not a regressive tax, such as our current system actually is in practice....
What, the hell, over?
I'm assuming, despite your
I could say a lot of things about our tax code, not all of them good, but I am completely failing to see how it's regressive.
Seeking enlightnment,
James.
"I have spread my dreams under your feet, Tread softly, because you tread on my dreams." - W. B. Yeats.
Well, (add hominium attack on Rush excised)
Some startling numbers - the top 1% had 20.8% of the income and paid 37.4% of the taxes.
Then you think about the numbers:
First off, the figures are ADJUSTED GROSS INCOME. Retirement plan contributions, educator expenses, student loans, business losses, moving expenses, alimony, are all taken off of that figure.
A wonderful example is when Bill Simon (Rep candidate for California Gov) finally released his taxes, after much pressure. Gray Davis made an adjusted gross income of $193,155. He paid $44,177 in federal taxes - a 22.9% effective tax rate.
Bill Simon made $612,466 salary, $2,200,000 in interest income, and $7,170,000 in capital gains, a total of $9.98million for the year. I couldn't find his adjusted gross income, but it mentioned some various ways he reduced his taxable income down to $6.29million. He paid $1.36Million in taxes - a 21.6% tax rate!
So, to summarize - you make MORE money, your tax rate goes down. How could the rich oppose that?
Finally, from the IRS website, the rate that the top 1% of AGI is taxed has decreased by 21% in the last 15 years (in 1986, the top 1% had 11.30% of income and paid 25.75% of taxes. In 2000, the top 1% made 20.81% of income, and paid 37.42% of taxes). No matter how you slice it, in 15 years, the top 1% have doubled their part of the pie, while reducing the effective tax rate on that bigger slice.
I don't think that the TAX ACCOUNTANTS and TAX LAWYERS oppose a flat tax. They oppose a SIMPLE TAX. A progressive tax can be just as simple or just as complex as a flat tax, don't kid yourself.
No, I don't trust in god. He'll have to pay up front, like everybody else.
and making "tax preperation/software" costs tax deductible.
you give the old version that you're about to discontinue ... ...
then claim full initial release retail value
I've seen vendor(s) (network hardware) "give" equipment to a school for a "lab" in the past year or two... including first generation FDDI boards (long after fddi components were discontinued) with listed value being FULL retail from when this product (discontinued ~5 yrs ago) was new.... (and it was a refurb!)
(so instead of tossing it in the bin, they claim full just fresh from engineering value as a loss)
In your system a person who earns $67,700 takes home 50,775, while someone who earns $67,701(a single buck more) takes home $47,390.7. Oh, that seems fair. One lousy buck more and you lose $3,384.3.
In a progressive income tax system, a fellow doesn't lose money simply by going from one tax bracket to the next. Say you have a system with 10% on the first $20,000 and 20% on the rest. Somebody who earns $20,100 pays $2000 on the first $20,000 and $20 on the $100, for a total of $2020.
The flat income tax, as it is actually proposed, is actually quite progressive on the low end: x percent tax on everything earned above the poverty line. Say poverty in a given area is $10,000, and the flat tax is 20 percent. Then somebody who earns $40,000 pays nothing on the first $10,000 and 20 percent on the other $30,000, for a total tax of $6000, or a 15 percent effective tax.
Will I retire or break 10K?
C-DILLA, the license manager installed with TT, installs a Service on you NT/2000/XP box called C-DillaCdaC11BA. It also creates a hidden folders on your C: drive called C-Dilla. To me installing a service is not acceptable unless the program needs to be doing a continous task.
So this services sits there running all the time sucking up your CPU and using memory whether you are using TT or not. And here is the kicker, C-Dilla remains after uninstalling TT. Here is a good article on C-DILLA. C-Dilla! "Copy Protection or Spyware?"
Strangly these 60% of taxpayers have not yet been identified.
Apparently, the Americans most likely to get to file their taxes online for free are "taxpayers below certain income levels" (the poor) and "different groups of taxpayers" (i.e. minorities).
Will I retire or break 10K?
Well, the real crime here is that United States tax law is so fucked up that you've got to buy a goddamn software program (or a professional's services) to even pay your dues. That is the problem.
Don't buy the software.
The guys who run Intuit aren't stupid; they know they'll achieve a certain amount of dissatisfaction from some customers and lose some business, but they're betting the increase in revenue from a curtailment in copyright violations outweighs the loss of customer satisfaction and any subsequent loss of sales.
Buy something else, then write them a letter letting them know they lost a sale.
Intuit is smart enough to know that they may have 90% of the market this year, but they've got to sell you again every year. Its the nature of the market for this kind of software.
If they can't count on that annuity, they'll get the message.
You were mistaken. Which is odd, since memory shouldn't be a problem for you
The general problem with this activation scheme is that in say, 40 years from now, Intuit might not be around anymore to activate the software. Heck, they might even go down next year. If they go down tomorrow or 40 years from now, I can guarantee that people will be affected by this. This activation scheme is NOT in the best interest of the consumer.
Some of us actually make money and own houses.
Not all of us are underemployed losers who can file an EZ.
Go to HR Block.
Either do tax preparation software or go to a CPA.
Why people choose HR Block is a great mystery. Or maybe not. Maybe its enough to say people do paying too much for incompetent advice.
Man oh man.
Maybe you'll leave the country and go to somewhere where its OK to sit around all day, pick your ass and watch TV.
Besides which...if you file a 1040EZ, you can't deduct charitable deductions anyway. maybe you'll realize that if you ever earn enough to actually pay taxes.
Pisses me off that I pay more in taxes in 1 year than you've made in total in the last 3 years. And all so that you can sit around bitch about how unfair life is.
I hope you're sterile.
Returns & Guarantees
Intuit offers a 60-day money back guarantee, with the exception of QuickBooks Point of Sale. This product offers a 30-day money back guarantee. If you are not completely satisfied with your Intuit products, please return them for a full refund (excludes shipping and handling.) To return your product, simply fill out the back of the invoice with information about the return including name, address, phone number, reason for returning and (if an exchange) your desired replacement product. Then send the product to:
Intuit, Inc.
Attention: Returns Department
6060 Nancy Ridge Drive
Suite 100
San Diego, CA 92121-3290
Your return will be processed, and you will receive your refund in four to six weeks.
While I think complaining about the program may do a little bit of good, I'd think that returning it for a refund along with the reason why would do a lot more good. (Of course after you used it and printed your taxes.)
I wonder if Intuit will take longer than 60 days to process my refund (then they will have paid me $20 to use their software).
-Bingo
Sounds like you might want to join in this protest and get even with the system.
Eve Fairbanks says I drive a hybrid!LOL
My problem was the decision to do my taxes with Turbo Tax again or delegate it to a professional more likely to save me money. Not just any ol' CPA either. Problem solved.
My father, an intermediate computer user, told me about the Turbotax thing. He was pissed. He'll never use an intuit product again. I bet a lot of folks won't.
There is no "passing go", there is no "$200". Intuit is going to take a huge hit - I could imagine this driving the company out of business.
Why are a majority of the reviews by "A Software User" ? Isn't that a little suspicious?
Rather than giving money to improve poor families' circumstances, Bush gives it to big corporate America hoping that somehow it will trickle down until it reaches the ones on the bottom who really need it.
How can the richest country in the world still have less of a safety net for it's people than many other and much poorer countries?
Is making the rich even richer really the only thing that counts in this country?
America is a great nation where young, healthy and hardworking people really get their chances, but the way this country treats it's poor and weak is a shame and a disgrace for this country.
This doesn't apply to music or video, where the copies are "ephemeral", and only a tiny portion of the work exists inside the box during play.
As a result, you can rent out audio or video recordings, whether the copyright holder likes it or not. Software rental, though, is permissible only if the copyright holder approves.
The treatment of console game rentals is still being litigated.
How hard is it to install TT under VPC/BOCH/etc.?
Jesus... for a bunch of geeks, the TT subsection
seems very non-inclined.
Better idea yet: stop paying taxes.
There is only one thing more private than doing ones taxes
and that takes place in the bedroom.
I have been a customer for 10 years and I will not being buying this
product now nor in the future because of your product activation scheme.
As a 30 year programmer analyst I consider this idea someone sold you a stupid idea.
This is a shame because I always considered TurboTax as a very well written and
user friendly application.
Now you have added another step to the installation process either requiring
a phone call which passes caller ID information or via the internet which will stamp the request with
Both a MAC ID and IP address if static, both which are user identifiable....
And what of the last minute tax filers who purchase the software
and start at the last minute and customer service becomes overloaded OR
the online activation becomes bogged down...
I cant imagine how many dissatisfied customers you will create if either of these
conditions happen.
dumb dumb dumb.
These are two realistic possible points of failure of losing customers that didnt exist before.
Doing taxes is tedious and worrisome to begin with now you add to that burden.
In the era of heighten citizen concern about privacy your timing is
impeccably incorrect to alleviate customer concerns.
I suggest removing the product activation scheme or risk losing more customers.
The only activation that should be going on is a few more neurons need to be firing between the ears of all who approved this scheme.
... I shouldn't have my computer fucked up by Intuit's assumption that I'll use THEIR filing service willy-nilly, using the browser of THEIR choice.
IOW, TurboTax shouldn't *forcibly* install IE5.5 and hose my computer, like the 2001 edition did. Even after a thorough uninstall, registry scrub, IErad'ing, and a great deal of work (and knowing exactly what I'm doing) Windows still isn't "right" (some system file must have got clobbered).
Furthermore, when I complained via email, I got no response.
Intuit lost a good customer that day, and I will never, ever again buy another Intuit product. And it'll probably be several years before I tire of ranting about it to anyone I can corner.
A marketing stat (I don't recall where I read this) of interest to business: every satisfied customer tells up to 7 people about your product. Every pissed-off ex-customer rants about it to at least 11 people. You do the math.
~REZ~ #43301. Who'd fake being me anyway?
Intuit Canada's version of TurboTax (called Quicktax here) has been doing this BS for 2 years now. I guess we're a test bed for the USA.
How do they get away with this??? MONOPOLY!
Intuit has so much in common with Microsoft. In Canada they bought ALL tax software competition, literally buying them ALL up. You know what they did next? Back in the days when there was tax software competition they gave you 18 tax returns per year. As soon as there was no competition they lowered it to only 5 returns and introduced this registration BS. Interesting, eh?. They keep the Canadian government happy by hiring a full time lobbyer to keep them quiet.
Don't let this happen in the US, support the competition!!! Canadians are just now waking up to how hostile Intuit is to competition.
Intuit Canada's version of TurboTax (called Quicktax here) has been doing this BS for 2 years now. I guess we're a test bed for the USA.
How do they get away with this??? MONOPOLY!
Intuit has so much in common with Microsoft. In Canada they bought ALL tax software competition, literally buying them ALL up. You know what they did next? Back in the days when there was tax software competition they gave you 18 tax returns per year. As soon as there was no competition they lowered it to only 5 returns and introduced this registration BS. Interesting, eh?. They keep the Canadian government happy by hiring a full time lobbyer to keep them quiet.
Don't let this happen in the US, support the competition!!! Canadians are just now waking up to how hostile Intuit is to competition.
Intuit Canada's version of TurboTax (called Quicktax here) has been doing this BS for 2 years now. I guess we're a test bed for the USA.
How do they get away with this??? MONOPOLY!
Intuit has so much in common with Microsoft. In Canada they bought ALL tax software competition, literally buying them ALL up. You know what they did next? Back in the days when there was tax software competition they gave you 18 tax returns per year. As soon as there was no competition they lowered it to only 5 returns and introduced this registration BS. Interesting, eh?.
Don't let this happen in the US, support the competition!!! Canadians are just now waking up to how hostile Intuit is to competition.
I've used Turbotax for the last several years and it has slowly become a usable program. My first 1099 showed up a few days ago and I was thinking about getting the new version some time this week. Since it had worked well in the past, I wasn't even going to do any research. This article showed up just in time. Intuit has cut its own throat as far as I'm concerned. No Turbotax for me and no more Intuit programs, period! They obviously can no longer be trusted.
Profanity - The sign of a small mind trying to express itself.
Yep, we are talking about the US tax code;
While progressive on paper, due to the fact that not all income is counted equally, income from labor is actually taxed more heavily that investments (for example Bush is currently pushing to repeal the tax on dividends) the fact that most working people don't qualify for most of the tax beaks, and the fact that you have to have quite a bit of cash, and a good accountant, to qualify for many of the tax shelters, the system ends up being regressive.
If you make $30,000 USD a year, odds are that you pay taxes on your $30,000 (minus standard deduction). If you make $30,000,000, I would be willing to wager that even though you are technically in a higher tax bracket, you don't actually pay that percent in taxes. If you were smart, you have "arranged" your assets in such a manner that significantly less than $30,000,000 is taxed. Hence, the current tax system is regressive in practice while being progressive in theory.
It is no secret that while most of the wealth resides with less than 2% of the US population, most of the taxes are paid by the other 98%.
Ever wonder why a company "a corporate citizen" can make $12,000,000,000 dollars and pay $1 in taxes?
To reiterate, a poor person in a 10% tax bracket pays close to 10%. A rich person in a 30% tax bracket may only end up paying 5%. That's how it's regressive.
I hope that's helped somewhat.
Just my $0.02 (Canadian, before taxes)
What's the difference between making a copy and printing a new copy if someone is requiring the documentation? Oh, I almost forgot, you stupid liberal....
--
As a matter of fact, I am a lawyer. But I play an actor on TV.
Just back from Office Depot where they happily accepted the return of Intuit's Turbo Tax in trade for a copy of H&R Block's TaxCut software. I have delt with Intuit for a few years but cannot abide this kind of underhanded attempt at treating good customers like theives.
The problem is real.
I've been using Taxcut from kiplinger/HRblock the last few years and every year I just burn a copy of the directory I installed it in to CD just in case.
This let me reprint the forms that got waterlogged so I'd have them available for talking with mortgage people.
This is just the last nail in the TurboTax coffin for me.
I believe you, but id love to print that out to use as documentation of reasons to avoid future Microsoft products to clients.
---- Booth was a patriot ----
Warning - if you install and activate TurboTax, roll out the disk image with PowerQuest Disk Image (to try installation of another OS), and then roll the image back in - activation is lost and Intuit wants you to buy a new license!! Probably the same problem with Norton Ghost. The Intuit on-line support was no help on this issue. Guess they just lost another customer.......
If we move from a progressive tax system to a flat tax what would the % have to be?
/all/ the personal income tax revenue the government took in from everyone for taxyear 2002. Given /that/ sum and the total income of /all/ individuals, who filed returns. I could compute what the flat tax rate would have to have been to generate the same sum. Then, we could all work out would we would have paid last year under a flat tax vs what we actually paid.
I wanted to figure it out... but, it seems, me have puny googlefoo.
I'm either getting page after page of 1040 advice or no hits.
I'm trying to find the sum total of
Unfortunately, TaxCut has some very serious problems internally, and their tech support is completely incompetent.
Case in point:
Last tax year, I had some pre-tax income set aside for dependant care (flex plan) not fully realizing what it was. Well, box 10 was showing a number on my W2, and I filled in the amount in TaxCut. TaxCut then forces you to fill out form 2441 listing what institutions you payed for dependent care. In my case, I didn't. So in reality, I would not file that form. However, TaxCut will not allow you to delete form 2441.
TaxCut's answer? Start a new tax return... from scratch. I asked them to send me a patch that would allow me to delete the form since I had already spent over 20 hours working on the return. "We'll consider that for future versions". In other words..."Take a hike, sir."
My response? "I won't be using TaxCut again. Thanks for wasting my time."
YMMV - Maybe try TaxAct, although my bottom line varied with the more mainstream programs.
- OrbNobz
Filling up 60 minutes of your time... in about an hour.
I believe that the courts (at least here in Calif) have decided differently - that if "copying" (into memory, onto disk) is required to make the product you purchased work, then you have a legal right to make that copy.
I found this crap out after I had already purchased TurboTax. 1) Their ought to be legistlation out to mark restricted software as such, just like the Audio CDs. 2) If I want to make a fully functioning backup I should be able to do, as I understand it, CDilla prevents you from using a burner on particular types of software and it used to report back? Not sure about these, but if it does I'm pissed. 3) I don't need functioning software left behind after I uninstall an application, or am not running it. E.g. If I'm not running turbotax and this macrovision crap needs to have a running process on my machine, then I want them to pay me for the cycles and memory usage. 4) If I choose to move my licesnse to new hardware then that should be my perogative, and I shouldn't have to spend time getting authorized to do so. 5) Are they really that worried that somebody is gonna steal turbotax 2002 in 2005? Why is this crap even enabled afterward. 6) What do they care if I want to amend the tax return afterwards, if I already legally entered my tax return, there shouldn't be restrictions on how often and when or where I could print it out from.
well isn't this awfully easy to counter by altering the bios slightly?
That may defeat a naive hash (such as a sha1 of the whole thing), but 1. tree hash techniques can detect which part of the BIOS has been changed slightly, and 2. an emulator's BIOS probably has to include the BIOS publisher's name in a copyright notice.
Will I retire or break 10K?
Again, I'm not trying to start a flame war.
:)
I have been doing tax forms on computer since 1984. What started out on AppleWorks has migrated to Lotus, Excel, and now OpenOffice. I can pull up any of my returns since I first paid taxes.
All it takes is the spreadsheet of your choice. If I remember correctly, it only took me an hour to enter all the fields of a 1040 and 1040a into my original spreadsheet(s). As the years went by, I updated the fields and the tax tables as they changed. It takes 10 minutes to add/update the fields and tables every year. By using a spreadsheet it gives me the power to play with the "what if" variables without comitting to print. Double check your formulas and you have the power of an accountant.
Over the years, I have found the tax forms do not change as often as the tax tables. Granted, I still have to print the results and transcribe them to the form (I mailed/asked the IRS to accept my spreadsheet as legit, but they never responded). But it is well worth the effort.
Ok, how does this sound, I will donate all my spreadsheets (1040 and 1040a and some EZ) since 1984 (blank data of course) to the first person who starts a public IRS Forms website. All the forms should be in every spreadsheet format (four maybe?). Just a thought.
For computer literate people, I just can't believe the slashdot users buy third party products when a spreadsheet is all they need.
Before you flame, I budget, I manage my money. I don't need/count on a one day refund from Uncle Sam. That's your problem.
Enjoy,
It's just the normal noises in here.
Legitimate consumer software doesn't take active steps to prevent a user from uninstalling the software. This isn't consumer software, it's a Trojan Horse.
I've been waiting since the weekend for a reply to my plea to Intuit, asking for instructions on how to remove Safecast from my PC when I'm done with TurboTax. Now I'm as frustrated with their support as I am with their poor design decision.
Never again.
In the past moth, TaxCut has doubled in price. I bet the TaxCut folks are happy that Intuit choose an activation scheme for Turbotax. Let,s all buy TaxCut and put activation to bed once and for ever.
Parent post is plagiarized from a Slashdot article two years ago, http://slashdot.org/article.pl?sid=01/02/06/205020 1&mode=nocomment.
I did an online chat with tech support and the Mac version DOES NOT include "product activation technology".
However, the Mac version inexplicably costs more - probably due to dearth of competition. Note, that Taxcut is cheaper than TurboTax and can import TurboTax data from last year.
By long-standing tradition, I take this opportunity to savage other
designers in the thin disguise of good, clean fun.
-- P.J. Plauger, "Computer Language", 1988, April
Fool's column.
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