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AOL Hacks Subscribers' Computers

ctwxman writes "If you're running a recent vintage version of Windows, and connecting to the Internet with an IP address reachable from the outside world, you've probably seen them. They're rectangular boxes that pop-up out of the blue with advertising. These aren't pop-up (or pop-under) browser ads but actually a weird misuse of Windows Messenger Service, a mostly useless tool which Microsoft has left on by default! Though similarly named, this isn't at all related to Microsoft's IM product. You can't block these pop-ups by shutting down ports, because Windows Messenger Service shares some ports with other useful services. The best way to stop the pop-ups requires the user to readjust some internal Windows settings. As you might imagine, many users are reticent to do that. Now, AOL has come up with another solution. They're going into subscribers' machines, without asking and making the adjustments themselves! Though the short term result will probably be good, there are all sorts of implications when your ISP just reaches out and decides how your PC should be configured without your knowledge." The Computer Fraud and Abuse Act makes this clearly illegal; if this were a 17-year-old instead of AOL, the FBI would be investigating.

558 comments

  1. A0L is L337 by JonoPlop · · Score: 5, Funny

    ...next thing you know they'll change their name to a0l.

    (fp?)

    1. Re:A0L is L337 by Anonymous Coward · · Score: 1, Funny

      Here's my welcome for trick-or-treaters this year!

    2. Re:A0L is L337 by sik0fewl · · Score: 1

      Only if 40|_ is taken.

      --
      I remember when legal used to mean lawful, now it means some kind of loophole. - Leo Kessler
    3. Re:A0L is L337 by Anonymous Coward · · Score: 0

      Fucking hilarious. Well done!

    4. Re:A0L is L337 by October_30th · · Score: 0, Redundant
      Excellent!

      Well, done!

      --
      The owls are not what they seem
    5. Re:A0L is L337 by Anonymous Coward · · Score: 0

      It comes to my mind that AOL in full 1337 is spelled 401
      http 401 - authentication! there is something behind this...

    6. Re:A0L is L337 by Anonymous Coward · · Score: 0

      "boring" -Homer Simpson

    7. Re:A0L is L337 by Anonymous Coward · · Score: 0

      That's fucking great :).

      Nice idea, scary as hell.

    8. Re:A0L is L337 by clubin · · Score: 1
      ... if this were a 17-year-old instead of AOL, the FBI would be investigating.

      You infer that the above are mutually exclusive. I believe what you meant to say was that "if this 17-year-old wasn't a high ranking AOL employee, the FBI would be investigating".

    9. Re:A0L is L337 by hakr89 · · Score: 1

      and they will offer shell accounts...lol

    10. Re:A0L is L337 by mcsuper5 · · Score: 1

      Why are they disabling a service when they could just as easily block the appropriate ports? There's a handful of programs that require the service, the problem is that the necessary ports shouldn't talk to the outside world. JMTC.

    11. Re:A0L is L337 by topdawg044 · · Score: 1

      I believe YOU meant to say "You *imply* that the above are mutually exclusive." Infer refers to the listener, imply refers to the speaker. Gawd I love a good grammer discussion...

  2. Solution by HarveyBirdman · · Score: 2, Informative
    Solution: Do not use AOL.

    I hope this helps.

    --
    --- Ban humanity.
    1. Re:Solution by Gortbusters.org · · Score: 1, Interesting

      Yer right, AOL chat rooms are so 1990s. Everything else is just fluff that you can get anywhere else.

      --
      --------
      Free your mind.
    2. Re:Solution by Anonymous Coward · · Score: 0

      haha .. i didn't know that .. thanks for the information.

    3. Re:Solution by Anonymous Coward · · Score: 0

      Who modded this "informative"!?!?!!?!?

    4. Re:Solution by b1t+r0t · · Score: 0, Flamebait
      Solution: Do not use Windows.

      I hope this helps.

      --

      --
      "Open source is good." - Steve Jobs
      "Open source is evil." - Microsoft
    5. Re:Solution by TKinias · · Score: 1

      scripist b1t r0t:

      Solution: Do not use Windows.

      I hope this helps.

      If what you're trying to do is not use AOL, then yes, not running Windows is very helpful.

      --
      In principio creauit Linus Linucem.
    6. Re:Solution by SlayerofGods · · Score: 0

      I tried, but I had withdrawal symptoms and quickly had to get my fix of dally computer goodness.... maybe they make some kind of patch that could be useful.

      --

      Technology, the cause of and solution to all of life's problems.
    7. Re:Solution by thx2001r · · Score: 1

      Exactly. I though AOL users were used to having their machine reconfigured by AOL as it pleases. Isn't that what they pay AOL monthly for?

      --

      -Joe
      If we're all god's children, what's so special about Jesus? - Jimmy Carr

    8. Re:Solution by dipipanone · · Score: 1

      Solution: remember to use the preview button before posting.

    9. Re:Solution by Anonymous Coward · · Score: 0

      Apparently a couple AOL customers have two or three braincells left and came to the conclusion that:

      OMG!!!!11!! A0L HAZ HAX0RED MY COMPUTAR!!!! TELL SLA5HD0T!!!1

    10. Re:Solution by Curunir_wolf · · Score: 1

      I bet you say that to all your users.

      (I know I always have...)

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
    11. Re:Solution by Snaller · · Score: 1

      I doesn't - those who complain are intelligent people, not AOL customers.

      --
      If Google really cared they would fix Android Chrome to reflow text, instead of discriminating
    12. Re:Solution by Anonymous Coward · · Score: 0

      Just turn off the messenger service.

    13. Re:Solution by Anonymous Coward · · Score: 0

      ZEALOT!

    14. Re:Solution by RickL · · Score: 1

      I read "patch" as "software patch," rather than the thing you stick to your skin. So, is a bug fix the solution to a computer fix?

      If you are a Linux user then you won't have to wait long for that patch. That's the beauty of open source.

      I have the same addiction. I figure that if I were ever stranded on an island, I would carve out a piece of driftwood roughly 3x5 and poke at it now and then with a stick. I am jittery if I go somewhere and leave my Palm Pilot at home.

    15. Re:Solution by phreaqhopp · · Score: 0, Offtopic

      "-Joe If we're all god's children, what's so special about Jesus? - Jimmy Carr" Answer: We are not part of the Holy Trinity. That is what makes Jesus so special. Are you going to volunteer to get nailed to a cross to give humanity a chance to enter the kingdom of God?

    16. Re:Solution by HarveyBirdman · · Score: 1
      Beats me. I posted it as a quick, silly quip, and it's received more moddings and replies than anything I ever posted before.

      It just goes to show, oh, something.

      --
      --- Ban humanity.
  3. 1st by Anonymous Coward · · Score: 0

    1st in! Bring back CompuServe... I rued that day AOL bought them out.

    1. Re:1st by Anonymous Coward · · Score: 0

      You rued the day? Why? Did you have something to do with it? Rue means shows remorse. I can rue the day I read your comment but I can't rue the day you posted it.

    2. Re:1st by Anonymous Coward · · Score: 0

      Maybe he just forgot the l...ruled.

    3. Re:1st by RickL · · Score: 1

      This is AOL we are talking about. That should be "r00lz"

  4. Some people by Hellraisr · · Score: 1

    will complain about anything.

    1. Re:Some people by arivanov · · Score: 4, Interesting

      Yep. Because the reason for this is that this is what the next big worm will be. There is a remote exec hole in the messenger service.

      So for once I think AOL deserves an applause.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    2. Re:Some people by cgranade · · Score: 1

      Hell, yeah, I'll complain if an ISP is hacking my computer. Even if they are doing a Very Good Thing on my computer, I didn't give them permission, and don't appriciate them deciding what is Good For Me and what Is Not A Good Thing. What next? Finding Linux on your system through MSN and uninstalling it?

      --

      #define DRM chmod 000

    3. Re:Some people by Anonymous Coward · · Score: 0

      So I guess youre equally opposed to Microsoft and their auto updates enabled by default? You should quit using MS too.
      You use linux? Suuuure you do ;) Just like the other 70% who say they do and the 3% that actually do...

    4. Re:Some people by webtre · · Score: 1
      You use linux? Suuuure you do ;) Just like the other 70% who say they do and the 3% that actually do...

      This is a common security through obscurity tactic among those who want to try linux but haven't got around to it yet. I for one actually DO run linux :)

      --
      litigious bastards
      suck it sco!
    5. Re:Some people by rokzy · · Score: 1

      maybe, but maybe it would be better if there WAS a worm that exploited this so that people would get pissed off and put pressure on MS to change or change OS themselves?

      if everyone goes around fixing MS's mistakes, why should they even pretent to care about security any more?

    6. Re:Some people by zenobr · · Score: 2, Informative

      There's a few subtle differences here... a: Microsoft's auto updates automatically update MICROSOFT Products, not go in and turn off a service that is not their own, and (while most say it is worthless and just a big security hole) actually may be in use by some people. 2: Microsoft Auto Updates while enabled by default still CAN be disabled, before they even do anything, as the default setting is set to prompt you before it even downloads. While I have no sympathy for any sap using AOL and getting their computer fussed with by their ISP run by shaved apes, I also disagree strongly with said shaved apes thinking it's ok to just go in and fix things their way. I also agree that the Messenger service SHOULD be disabled... but not by an ISP.

      --
      If you can't beat your computer at chess, try kick-boxing.
    7. Re:Some people by Call+Me+Black+Cloud · · Score: 1

      Hacking your computer? Hardly. It wasn't addressed in the article but perhaps this is addressed in the EULA. In any case, haven't you had software adjust system settings for you without asking, such as setting itself as the default application for a given file type?

      AOL is doing nothing wrong, and in any case anyone who needs that service running isn't using AOL.

    8. Re:Some people by Steve+Franklin · · Score: 1

      There's a subtle difference between doing what everybody else (read: MS) is doing and not doing anything wrong.

      --
      Hic iacet Arthurus, rex quondam rexque futurus.
    9. Re:Some people by Anonymous Coward · · Score: 0

      IT'S PATCHED.

    10. Re:Some people by f0rt0r · · Score: 1

      I think this is flamebait, but I will bite. AOL deserves applause for altering their customers computers without their consent or knowledge? Do you really believe this? I am doubtful.

      If they took steps to educate their customers as to what the change was and they offered a simple tool ( or instructions ) to allow them to make the change, then I would be applauding them. But that is not the situation here.

      --
      I can't afford a sig!
    11. Re:Some people by Anonymous Coward · · Score: 0

      Um they did offer such a tool to fix the problem easily but customers still didn't run it and just called to bitch about the popups even though they were told to run it but they still didn't do it. Damn lazy people.

    12. Re:Some people by Anonymous Coward · · Score: 0

      Why not just block certain ports that it runs on? Its not like aol users ever uses netbios and the messenger service to send messages to other computers on the net.

    13. Re:Some people by Anonymous Coward · · Score: 0

      Excellent! So what effect do you suppose that will have? Only about 100,000,000 0w|\|z0r3|> boxes this time around? WTG MS!

    14. Re:Some people by rifter · · Score: 1

      Um they did offer such a tool to fix the problem easily but customers still didn't run it and just called to bitch about the popups even though they were told to run it but they still didn't do it. Damn lazy people.

      It always amazed me but people will indeed call and wait on hold 30 minutes just to complain for another 15 about something that happened because they did not do the 5 second task they were assigned when they called the last time (or were otherwise notified about). What's even more outstanding is that they will do this again and again.

      Even better are the people who complain about something wrong with a program, but there is a patch for the problem, but they don't install it. They will complain repeatedly that the program does not work right, and be told repeatedly that they need to apply the patch, and told how to apply the patch, but they will refuse to do it and yet want to complain more about the problem instead. Some people are just whiners!

    15. Re:Some people by cshark · · Score: 1

      Agreed. Those messenger popups are the most annoying things in the world! How could anyone possibly defend the right of anyone with an internet connection to send spam to your computer, with no recourse to you what so ever?

      Many users have no idea how to turn this off. I know someone who dealt with these damn things for a year. She was grateful when I turned them off!

      I've been in the industry for a decade now, and to date have only seen one legitimate use of this service. Rather than talk about how stupid AOL is for turning messenger off, we should give them a freaking award!

      --

      This signature has Super Cow Powers

    16. Re:Some people by Robert+The+Coward · · Score: 1

      Have you ever installed ISP software. Most installers for ISP software make major changes to the OS. Under Windows 98 most ISP software will install IE 6.0, Change Network Settings, Setup OE, Change your home page, install support.com agent. Plus many other things. Yet I don't see something / someone on slashdot complaining about the Earthlinks installer or X isp installer. Get a life. If the change breaks thing trust me people will be calling AOL to have them fix the problem. I would also have to see how they make that change. If it checks during install of the patch/new install make change and that is it then fine. If it goes and checks everytime it logs on that could break the 1 or 2 Apps that depend on that service.

  5. "recent vintage"? by Anonymous Coward · · Score: 0

    wtf?

    1. Re:"recent vintage"? by HighOrbit · · Score: 1

      XP

    2. Re:"recent vintage"? by gregarican · · Score: 1

      Isn't this a oxymoron? Like jumbo shrimp? Like happily married? Like AOL poweruser?

    3. Re:"recent vintage"? by gazbo · · Score: 1, Informative

      No. Vintage just references a year. There is no reason to infer anythong about relative age from the word "vintage".

    4. Re:"recent vintage"? by GTRacer · · Score: 0
      ...except that in common U.S. usage, vintage almost always refers to the past. Like vintage car racing, or vintage clothing.

      GTRacer
      - Not vintage yet

      --
      Defending IP by destroying access to it? That makes sense, RIAA/MPAA. Go to the corner until you can play nice!
    5. Re:"recent vintage"? by Anonymous Coward · · Score: 0

      Shame it's an english word, not an american one then.

    6. Re:"recent vintage"? by Anonymous Coward · · Score: 0

      And you can't have a recent past? I would argue that anything recent would have to be past. Either way, vintage can be noun (as in What vintage is that wine?) or an adjective (That is a vintage car).

      In no way is it an oxymoron.

    7. Re:"recent vintage"? by Anonymous Coward · · Score: 0

      Shame is also an english word, fortunately for them.

    8. Re:"recent vintage"? by Anonymous Coward · · Score: 0

      actually if you want to get technical, it's a French word.

    9. Re:"recent vintage"? by Anonymous Coward · · Score: 0

      actually if you want to get technical, it's a French word.

      WAS a French word. It's English now and if the French want it back then they're going to have to fight for it.

    10. Re:"recent vintage"? by RickL · · Score: 1

      I think picking on the French has gotten way, way old, but...if the condition is that the French have to fight, their not going to get it back.

  6. This is good for the average AOL user by jaredmauch · · Score: 5, Interesting
    This is a good thing. Windows messenger is not used by the bulk of the AOL userbase except to receive spam. Disabling something that should have been off by default already and enabled in a true lan/office environment will provide them a better user experience. It will also close one more possible way their possibly unpatched machines will become compromised.

    I for one hope that AOL starts distributing the Microsoft patches on their CDs and via their service as well as part of their AOL software updates to encourage people to get the most recent software patches. (fp?)

    1. Re:This is good for the average AOL user by TopShelf · · Score: 3, Interesting

      One way of looking at this is that AOL is simply taking Microsoft's quality issues into their own hands. As for crossing into the uncharted waters of adjusting Windows settings from within the AOL application, don't they do that already during setup to arrange dialup settings, etc.? Really, the only thing I'd see wrong with this is the lack of notification by AOL to their users. Sure, it would take some effort to craft a statement that explains what they're doing while not confusing or scaring the users, but it would have covered their corporate butts at least.

      --
      Stop by my site where I write about ERP systems & more
    2. Re:This is good for the average AOL user by BMonger · · Score: 1

      Holy buckets I think you're on to something. Why *doesn't* AOL start putting MS patches on their CD's? Really. Most all the AOL CD's I get just get tossed in the garbage. I know they can't be using all 700 MB of space on that disk anyhow. Granted it shouldn't be the only way that users patch... but at least it'd keep those on dial-up and those that are unaware patched up every 6 months or so. Granted my AOL CD's would still go in the trash since I have a Mac... but...

      I don't however agree that MS should be "fixing" users computers without the consent of the user (even if this is somehow in their TOS). They could however send users an e-mail once a month to show them how to turn it off (providing they detected that the user had it on) or even pop up a window every time the user logs onto the service to tell them how to shut it off.

    3. Re:This is good for the average AOL user by Shalda · · Score: 1

      I'm sure that somewhere in the EULA, TOS, or AUP is a clause that gives AOL the authority to do this to their subscriber's computers. Or they may argue that "optimal configuration of our product requries the Messenger service be disabled." Either way, I'm sure their lawyers looked at it first.

    4. Re:This is good for the average AOL user by JHromadka · · Score: 1
      I don't think AOL should have to bear the burden of fixing users' machines. I knew when I read an article on this yesterday that /. would spin it as A Bad Thing, but AOL and all the other ISPs are tired of all the MS vulnerabilities that arrive each week.

      I understand that it does not set a good precident. With the AOL/Apple marketing plan, perhaps Apple will spin a few ads on their other products (remember those?) besides iTMS.

      --
      "The objective of securing the safety of Americans from crime and terror has been achieved." -- John Ashcroft
    5. Re:This is good for the average AOL user by Bazzargh · · Score: 3, Informative

      Why *doesn't* AOL start putting MS patches on their CD's?

      Because Microsoft told everybody not to, I guess (I know this is about cover-mounted CDs, but thats typically how people get infected with AOL).

    6. Re:This is good for the average AOL user by Nidhogg · · Score: 4, Insightful

      One way of looking at this is that AOL is simply taking Microsoft's quality issues into their own hands.

      That may very well be the scariest thing I've read in years.

    7. Re:This is good for the average AOL user by Suppafly · · Score: 1

      As for crossing into the uncharted waters of adjusting Windows settings from within the AOL application, don't they do that already during setup to arrange dialup settings, etc.?

      Exactly, if people are pissed off about ad blocking, which aol advertises as a feature, they ought to be really pissed off about the fact that aol deletes core systems files and replaces them with their own buggy dll files.

    8. Re:This is good for the average AOL user by Anonymous Coward · · Score: 0

      As long as they notify their users that they are making the change, it atually sounds like a really good idea for their customer base. I would imagine that AOL probably offers some kind of pop-up blocking service and if they do, their customers would probably expect that the Messenger windows should be blocked along with browser pop-ups. They probably don't know the difference anyway and why try to educate them?

      Slashdotters would not like our services automatically turned off, but then if any slashdotters are using AOL, they deserve it and they should also have their geek card revoked.

    9. Re:This is good for the average AOL user by DrEldarion · · Score: 5, Insightful

      The bad part isn't that they're doing it - that's excellent. The bad part is that they don't even ask permission.

      If a dialog box popped up that said, "AOL would like to disable the messenger service on your computer. This will help stop pop-up ads. Would you like to allow AOL to do this? [Allow][Do Not Allow]" then it would be fine. They shouldn't just ASSUME that the user has no use for it.

      -- Dr. Eldarion --

    10. Re:This is good for the average AOL user by FireFury03 · · Score: 1

      I for one hope that AOL starts distributing the Microsoft patches on their CDs and via their service as well as part of their AOL software updates to encourage people to get the most recent software patches.

      This won't happen - Microsoft have already banned the distribution of their patches on CD (they seem to be under the impression that everyone is on DSL and can afford to download several hundred meg of patches).

    11. Re:This is good for the average AOL user by laird · · Score: 1

      I agree that this is hugely beneficial. If they'd _asked_ the user for permission, it would be completely good instead of a mixed good. Silently making changes to system settings is just creepy, even if the changes are good, and the user wouldn't otherwise have made the changes.

      It's amusing seeing AOL have to jump in to compensate for MS' failings, in order to make their customes happy (and save on support costs).

    12. Re:This is good for the average AOL user by JamesP · · Score: 1

      One thing.. I CAN block this with a firewall...

      Yes, it shares some other useful services, but IF I KNOW ABOUT THEN, I know how to disable the service.

      Kudos for AOL... the did something honest this time...

      --
      how long until /. fixes commenting on Chrome?
    13. Re:This is good for the average AOL user by Anonymous Coward · · Score: 0

      >This is a good thing.
      so are the majority of non malicious hacker exploits. Doesn't matter. It is still illegal. People get prosecuted for it almost every day.

      If I hacked AOL tomorrow, got everyones AOL email account into a file, then, instead of spamming everyone, I told AOL what I did and how I did it, I might be out on good behaviour by 2008 if I were lucky. I would be paying the $100s of thousands of dollars in fines for the rest of my life.

      My career as a programmer would be over.

      Nah... AOL needs to pay the same price as everyone else. The manager that decided to do this is guilty of a very serious crime.

      What if he had made a coding error that corrupted everyone's registry and caused $billions in damages to consumer's pc's?

      l8,
      AC

    14. Re:This is good for the average AOL user by the_duke_of_hazzard · · Score: 1
      "don't they do that already during setup to arrange dialup settings, etc.?"

      1) This doesn't change settings, it adds a new set of settings (presumably), and it might change the default or something (I'm guessing). 2) It is essential to the setup of the PC for the service that AOL provide. 3) This service is requested by the user when they shove the CD in. Implicitly, they request the app to change what it has to to do its job.

      The questions are: whether what AOL are doing counts as essential for its software to work, and even if so, why they don't let the users know. Surely some kind of soothingly worded popup getting the user's assent shouldn't be beyond the wit of AOL?

    15. Re:This is good for the average AOL user by Micro$will · · Score: 1

      Why don't people complain about the fact that WinPoet disables file shares (the SMB shares, not Kazaa) when you install it. This is a preventative measure to keep script kiddies out of your machine while your connection is up 24/7.

      What I don't understand is why doesn't AOL just filter out the Windows RPC ports (135,137,138,139, 1026) and prevent 90% of this crap from being an issue. Several cable and DSL providers do this for port 80 to prevent people from running servers. It's not hacking, It just prevent that traffic from hitting the wire.

      Most people on AOHell don't even know how to disable file shares or kill uneeded services. The only way to secure their computer is to do it for them. If that pisses off the few power users on AOL, then they should switch providers.

    16. Re:This is good for the average AOL user by dipipanone · · Score: 1, Funny

      This won't happen - Microsoft have already banned the distribution of their patches on CD

      Fortunately they've now got this really useful system whereby they email you important security patches.

      If I hadn't installed all of those useful security patches that Microsoft's team of crack C-class programmers have been e-mailing me, why, who knows, my box would probably be 0wn3d by some tiny l33t uber-hacker by now?

      As it is, the constant activity from the light on my cable modem reminds me on an ongoing basis that we are continuously fighting off attempts from evil hax0rz to get control of my computer. Fortunately, thanks to the reliability of Microsoft's email security patch programme, those poor skript kiddies don't stand a cat 5 cable in wireless networking hell's chance.

      Oh and by the way. I don't want any of you trolls trying to tell me that Microsoft don't email security patches. Bill Gates signed the emails personally, and there's no way that Bill would lie to me. The money that he owes me for forwarding those emails on last year is just a little late is all...

    17. Re:This is good for the average AOL user by BigRedFish · · Score: 1

      it would take some effort to craft a statement that explains what they're doing while not confusing or scaring the users

      How about this:
      Would you like us to make those annoying adult popup ads go away? If you say yes, certain Windows messages like the one that says 'The system log is full' every time you reboot that scare you and you don't know what to do about them will go away also. Unless you're on a LAN, in which case you wouldn't be using AOL in the first place, you should say yes here. If you don't know what LAN means, your hard drive is a large beige box on the floor, and/or your computer is either 'NEC' or 'Trinitron' brand, you definitely want to say yes here.

    18. Re:This is good for the average AOL user by mobets · · Score: 3, Insightful

      the problem with that is that a good number of people would think it was talking about Windows Messenger AKA MSN Messenger. They would then say no and not have this setting turned off like it should be.

      --

      It was me, I did it, I moved your cheese
    19. Re:This is good for the average AOL user by rsborg · · Score: 1
      If a dialog box popped up that said, "AOL would like to disable the messenger service on your computer. This will help stop pop-up ads. Would you like to allow AOL to do this? [Allow][Do Not Allow]" then it would be fine. They shouldn't just ASSUME that the user has no use for it.

      Heh, if M$ did this, the only option would be [OK].

      --
      Make sure everyone's vote counts: Verified Voting
    20. Re:This is good for the average AOL user by Anonymous Coward · · Score: 0

      Definately correct since I use Net Send (that goes through messenger service) to let my daughter know that she has a phone call (instead of taking my lazy but up and down the flight of stairs).

    21. Re:This is good for the average AOL user by AllUsernamesAreGone · · Score: 4, Insightful

      Theoretically, I agree. But put yourself in the place of AOL - they start asking people whether they want Messenger Service disabled and the first thign they'll see is a massive increase in the number of people phoning the technical support line asking why their computer is asking them this question, then they'll find (as anothe rposter suggested) that many of them will get confused and refuse it and then they'll have yet more people on the phone complaining that something has gone wrong "because fo that fix you did" (when it is likely to be just psychological, or somethign the user has done). Trust me, I've done tech support, the very LAST thing you want to do is ask the average, bearly computer literate user, questions about technical issues on their machines.

      While the ethics are questionable, IMO AOL is aimed at people who are not and have no intention of becoming technically literate, and as such they are dangerous - to themselves and the net - when a known exploit exists on their machines. In exactly this situation, I have no problem with the action. Ys, I'd be annoyed if anyone tried it on my machines, but I'm with an ISP that expects some technical ability.

    22. Re:This is good for the average AOL user by trick-knee · · Score: 1

      > One way of looking at this is that AOL is simply taking Microsoft's quality issues into their own hands.

      That may very well be the scariest thing I've read in years

      that is scary, sure. but I think even scarier was this quote from the bottom of the article on exicte:

      Russ Cooper, a security expert with TruSecure Corp., said anyone who needs the Windows messaging function that AOL disabled ought to be smart enough to know how to reactivate it.

      "I hope more and more providers do this type of proactive security," he said, "and that we don't condemn them for things we wish everybody would do for themselves."

      now, how many things do we all wish that everybody should do for themselves?

      by the way, does anyone know if you can use aluminum foil instead of tin foil to make hats with? I'm running low and tin's hard to find.

    23. Re:This is good for the average AOL user by AllUsernamesAreGone · · Score: 2, Funny

      If not ncessarily spelling ability...

    24. Re:This is good for the average AOL user by Anonymous Coward · · Score: 0

      Tired of trolls? Try a change [notslashdot.org]

      heh.. 'Host Not Found'

    25. Re:This is good for the average AOL user by Hi_2k · · Score: 1

      Aol doesnt let MSN messenger operate on computers it's installed on. It blocks the proccess from going out to the internet.

      --
      When life gives you crap, Make Crapade.
      Sluggy Freelance.
    26. Re:This is good for the average AOL user by EvilBudMan · · Score: 1

      --They shouldn't just ASSUME that the user has no use for it.--

      At the risk of making an ASS out of U and ME, I would think that AOL should assume just that. What use would a AOL user have for MS messenger? I don't see what the problem is in this case. I could see where abuse could happen though.

    27. Re:This is good for the average AOL user by EvilSporkMan · · Score: 1

      a good number of people would think it was talking about Windows Messenger AKA MSN Messenger.
      Then perhaps AOL should take a hint from pop-up ads themselves and add a little graphic of the sort of spam message this blocks. Incidentally, I have a hunch that a good number of AOL users would click OK on ANYTHING from AOL...

      --
      -insert a witty something-
    28. Re:This is good for the average AOL user by Anonymous Coward · · Score: 0

      Someone would write a pop-up that looks like that message then and there would be even MORE problems.

      Remember, AOL users are not the most savvy ppl out there...

    29. Re:This is good for the average AOL user by yourmom16 · · Score: 1

      Any conductor will work. EM waves get weaker exponentially in conductors, because of the extra term in ampere's law due to current flow. Also after assuming continuity of electric and magnetic fields and matching the solutions it turns out most of the wave reflects. Since aluminum is a better conductor than tin, it should work better.

      --
      "We have got to make Stan understand the importance of voting, because he'll definitely vote for our guy." - South Park
    30. Re:This is good for the average AOL user by Nucleon500 · · Score: 1

      What you say is true, but there's a big downside. A computer that can recieve spam SMB popups is a computer with a HUGE SECURITY HOLE! So disabling popups, while not a hack in the sense of illegal, is a hack in the sense of a kludge. It would be far preferable for AOL to set up a firewall (after asking).

    31. Re:This is good for the average AOL user by anonamussone · · Score: 1

      One way of looking at this is that AOL is simply taking Microsoft's quality issues into their own hands. As for crossing into the uncharted waters of adjusting Windows settings from within the AOL application, don't they do that already during setup to arrange dialup settings, etc.? Really, the only thing I'd see wrong with this is the lack of notification by AOL to their users.

      they do notify their users, not specifically, but on the packaging for the new client that performs this action automatically, it says "stronger pop up controls" and "more powerful spam controls". turning windows messenger off is part of those controls. whats the big deal? remember who is benefitting from this, technically challenged aol users who have complained loudly about the pop ups and demanded that aol do something about it. its easy to slam aol for doing this, because they are number one, and that makes them the biggest target out there. most of the negative posts here are probably written by linux nazis who cant use aol anyway.

  7. Someone will sue by Rai · · Score: 2, Interesting

    I wonder how this will stand up in court when someone decides to sue...and you know someone will.

    1. Re:Someone will sue by Vargasan · · Score: 1

      "The Computer Fraud and Abuse Act makes this clearly illegal; if this were a 17-year-old instead of AOL, the FBI would be investigating."

      Citizen's Arrest?

      --
      Putting the romance back into necromancer.
    2. Re:Someone will sue by jaredmauch · · Score: 3, Insightful

      I don't know about the AOL software EULA, it could permit such patching/changing of registry settings. They could also say that it was done in order to preserve the security of their network (ie: having millions of compromised machines via the latest messenger exploit). I don't see anything clearly illegal here.

    3. Re:Someone will sue by frodo+from+middle+ea · · Score: 2, Funny
      Yes as Newton's third law clearly states..

      For every corporate action, there is an equal and opposite class action suit.

      --
      for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
    4. Re:Someone will sue by Rai · · Score: 1

      I just picture some lawyer in court saying "your honor, AOL violated the rights of my client as stated in the The Computer Fraud and Abuse Act...and we are asking for XXX thousand dollars in compensation."

    5. Re:Someone will sue by damiam · · Score: 1

      I doubt what AOL's doing is illegal. Presumably their EULA allows them to do this sort of stuff.

      --
      It's hard to be religious when certain people are never incinerated by bolts of lightning.
    6. Re:Someone will sue by Anonymous Coward · · Score: 0

      you must not be from around here. lawyers don't ask for thousands anymore, its usually millions+, next year we will probably be seeing billion dollar lawsuits against mom and pop places

    7. Re:Someone will sue by Vargasan · · Score: 2, Insightful

      "Presumably their EULA allows them to do this sort of stuff."

      Isn't it Federal law?

      How can a contract go against federal law?

      Maybe the US is more screwed that previously thought.

      --
      Putting the romance back into necromancer.
    8. Re:Someone will sue by damiam · · Score: 1

      The federal law is that you can't access a computer you don't have authorization to access. Presumably, in the EULA, the user authorizes AOL to access their computer. Therefore, AOL's actions don't violate the law (of course, I've never read the AOL EULA, so I'm just talking out of my ass here).

      --
      It's hard to be religious when certain people are never incinerated by bolts of lightning.
    9. Re:Someone will sue by Anonymous Coward · · Score: 0

      Maybe this is due to the fact that few 17-year-olds have contracts with millions of users to provide computer services.

    10. Re:Someone will sue by HeghmoH · · Score: 1

      Remember that EULAs have never been shown to have any legal standing. So far as we know, they're just a bunch of letters on a screen that don't affect anything meaningful. And I would wager this is likely to be the case, if and when they are ever tested in court; someone who may not even be the same person present in the courtroom clicking "Agree" to something that this person probably hasn't even read seems unlikely to attain the same legal standing as signing a physical contract.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    11. Re:Someone will sue by Mark+Hood · · Score: 1

      If the contract says 'you give us permission' and the law says 'thou shalt not do this without permission' then there is no conflict.

      If the law says 'thou shalt not, even if the party of the first part asks you to' then we have a problem :)

      Note that I'm not saying it's ethical, but it's no worse than the EULA for Windows Media Player that says 'Microsoft can screw your computer up because we want to' and I haven't hear about any lawsuits over that yet... although I'd be glad to be corrected.

      Mark

      --
      Liked this comment? Why not buy me something nice
  8. Headline is an overreacting attention grabber by Anonymous Coward · · Score: 5, Insightful

    Don't get me wrong, I'm not approving of what AOL is doing, but at worst this is "white hat" hacking. This is the sort of stuff that /.ers joke about (and perhaps engage in), chuckling about writing worms that use holes in Windows to get in and then patch the very same holes.

    1. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0
      it's typical michael; fanning the flames to generate flamewars and drive the pagehits for slashdot.

      Fact is, the editors are the biggest trolls on this site nowadays.

    2. Re:Headline is an overreacting attention grabber by daksis · · Score: 1

      Actually, I think the best point was made in the article when it was pointed out that the rules are different for AOL than they are for you or me. They have the right intentions, but then again, what means that they won't soon start deleting MP3s off of your harddrive just to protect you from the possibility that you could be sued over the content. How about educating your users? Or why doesn't AOL put more pressure on MS to create a more secure network transport layer for Windows? With the economic clout of an AOL/Time Warner you could certainly get some concessions from the Redmond bunch.

    3. Re:Headline is an overreacting attention grabber by donutz · · Score: 4, Insightful

      Maybe you're new here, but "white hat" hacking is dangerous. Just look at the Welchia worm. Someone tried to fix computers infected with Blaster, but their "white hat" hacking worm only made things worse.

      Good intentions doesn't always mean you let it slide when someone breaks the law.

    4. Re:Headline is an overreacting attention grabber by arcanumas · · Score: 4, Insightful
      The fact that their intention is good means nothing.
      Think of this. I have a custom application that USES this service and when they disable it my company stops working... Do they have the right to do it now?

      --
      Slashdot Sig. version 0.1alpha. Use at your own risk.
    5. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      This is not even a worm. This is a windows program that adjusts settings in the registry. How unusual! Oh no! I think I shall die!

    6. Re:Headline is an overreacting attention grabber by BrynM · · Score: 1

      The problem I have is that when AOL does it, it's business and when someone else does, it's hacking. Remember the anti-msblast worm? People high up in the industry called for that guy to be found a prosecuted (And I think he might have been, but I couldn't find the article). Those same people will probably praise AOL for this. Just imagine the precedent this will set. You know, that new version of Gator or Bonsai Buddy (no - I won't link them) should be helping you configure your machine too! Oh, and Real Audio would also like to help you configure your machine properly. ...Sounds like a bloody nightmare future to me.

      --
      US Democracy:The best person for the job (among These pre-selected choices...)
    7. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      The hysteria here is incredible.

      I am someone who has actually used AOL and experienced this. (Hey, I was on vacation for a few weeks and wanted to be able to check my mail for free.)

      The AOL software clearly explained what it wanted to do, and why. It gave me a yes/no messagebox, so nothing was forced on me.

      If this counts as "hacking" someone's computer, then I'd have to say that quicktime, mozilla, winzip, winamp, and many other programs have also "hacked" my computer.

    8. Re:Headline is an overreacting attention grabber by gregfortune · · Score: 0, Troll

      And at best, it is simply illegal.

      IMHO, the more striking thing is that this is possible :( Although most of the /. crowd is likely aware that Windows, by default, is fairly insecure, AOL is making a pretty public demostration of the fact that it is dangerous to trust your data to MS.

    9. Re:Headline is an overreacting attention grabber by sTalking_Goat · · Score: 1
      Besides "white hat" hacking is the stuff of bored college students and do-gooder long beards. We can't have Corporations picking up that trend. I mean in this economy its probably the best way to get a job. Just ask the kid who smuggled the box cutters on all those SW planes. As soon as this thing blows over Security Firms are going to be fighting to recruit him.

      Assuming he doesn't get a side trip to federal pound-me-in-the-ass prison first.

      --

      My days of not taking you seriously are certainly coming to a middle...

    10. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      That's why:

      "The road to hell is paved with good intentions"

      is my motto for life.

    11. Re:Headline is an overreacting attention grabber by 31415926535897 · · Score: 2, Funny

      I have a custom application that USES this service and when they disable it my company stops working...

      I've been trying to get ahold of you. I DO want my diploma, and your program sounds really easy. How much does it cost?

    12. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      Just look at the Welchia worm. Someone tried to fix computers infected with Blaster, but their "white hat" hacking worm only made things worse.


      And instead of FIXING the problem with Welchia (too agressive scanning), leading to a Blaster 'fix' that actually WORKS, you all choose to bitch and moan about it.

      furrfu.

    13. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 1, Interesting

      Interesting.. I hadn't thought of that. If Slashdot only posted the stories that create the most heated arguments, Slashdot wins more advertising revenue. Thanks for pointing that out. I now understand how the system works.

    14. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      sounds like you're a spammer and need to be shut down, for good.
      i am the terminator. i will now terminate you.
      thank you,
      AOL
      oh, don't even think about defending yourself, cause we'll sue.

    15. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0
      Oooh, the Anonymous Coward... Slashdot's answer to a question NO ONE ASKED!

      --with apologies to Ned Flanders

    16. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      no progrmmer worth a damn would use that service. Guess its time for you to actually do your job and write decent code eh?

    17. Re:Headline is an overreacting attention grabber by dougmc · · Score: 1
      but at worst this is "white hat" hacking.
      Be careful here. `White hat' hackers occasionaly go to jail too.
    18. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      The parent post got 5? You must be kidding!

    19. Re:Headline is an overreacting attention grabber by kabocox · · Score: 1

      Yeap, they do if your company uses AOL on as your companies ISP. Companies should have an IT person that can setup proper ISP things rather than depend on AOL. I'd be mighty surprised if your "business" consists of anything more than either messager spam or "messager spam" removal software.

    20. Re:Headline is an overreacting attention grabber by Anonymous Coward · · Score: 0

      The fact that their intention is good means nothing.
      Think of this. I have a custom application that USES this service and when they disable it my company stops working... Do they have the right to do it now?


      Yes they do have the right, because just about all their customers probably either A) Dont know what the Messenger Service is, or B) Never used the Messenger Service before.

      You also have the right to switch to another ISP. Now whether you are ABLE to switch to another ISP is another question, but you still have the right.

    21. Re:Headline is an overreacting attention grabber by eraser.cpp · · Score: 1

      Have we forgotten that the real problem with the messenger service is that it is enabled by default? If AOL's users want the service on after it was disabled then they should just reenable it. Also your company surely isn't running on AOL anyway, it's likely connected via an isp that assumes you know what you're doing and will not tamper with anything. AOL's users want their hands held and technical issues resolved without any confusion.

  9. fp by EtherNetFreak · · Score: 1

    Dammit... Almost had it. Wonderful, so the internet monguls are out setting things for people on AOL. Wonder if users of AOL (that know what they are doing) will revolt? Then again, I wonder how they are going about changing these settings? Imbedded patch?

    1. Re:fp by Anonymous Coward · · Score: 0

      Users on AOL that know what they are doing? Isn't that an oxymoron?

  10. What Else Can AOL Do? by blunte · · Score: 5, Insightful

    When you have the single largest group of ignorant users in the world, how do you educate them to protect themselves from the MS problems?

    I bet AOL did this due to constant complaints from susbscribers about AOL "allowing" or "sending" them popups.

    I also bet there's a clause in the AOL agreement (which AOL subscribers have agreed to) that either explicitly allows AOL to configure your computer, or allows them to change their policy at any time, thus allowing that by proxy.

    --
    .sigs are for post^Hers.
    1. Re:What Else Can AOL Do? by Anonymous Coward · · Score: 0

      You fucking block incoming ports 137-139, 445. Pretty simple, really.

    2. Re:What Else Can AOL Do? by micq · · Score: 1

      that's what I thought, enough complaints about penis enlargment ads or busty-grandma's part 3 will get them to act... afterall, they all but control every piece of advertising that you see on your PC (when your an AOL user), why not "help you out" with this... it's the least they can do.

    3. Re:What Else Can AOL Do? by Hieronymus+Howard · · Score: 1

      When you install AOL, you expect it to make changes to the configuration of your computer. Why is this any different?

      My girlfriend has aol (subscribed before I met her, otherwise I'd have recommended something better) and was being driven mad by these pop-ups. I had to explain that it was microsoft stupidity that allowed them, and disabled them for her.

      HH
      --

    4. Re:What Else Can AOL Do? by blackmonday · · Score: 1

      I can't believe I'm saying this, but I'm with AOL on this one. Their customers are not techies. The Windows Messenger service is a worthless spam hole. I just hope AOL doesn't start misusing the trust of its customers to add "new" enhancements.

    5. Re:What Else Can AOL Do? by gregfortune · · Score: 1

      BS. First, it is illegal if not specifically included in the contract. Second, it is probably in a grey area even if it is not specified by the contract and AOL is likely liable for any "damages" they cause. Third, it is a little creepy that AOL can weld that kind power if legal action is not pursued by someone.

      Sure, in this case, it probably helped the greater good. Sure, in this case, it probably helped more than it harmed. That wouldn't always have to be the case and we now know that AOL is capable, and more importantly, willing to modify end-user's computers *any time* they feel it necessary.

      <Tin-foil hat on>
      Also, consider that AOL just lost a certain degree of deniability. ISPs have been able act simply as a conduit and not take responsibility for the data transfered over their pipes. AOL has demonstrated that a ISP is *able* to take action against disagreeable things even if it requires modification to a user's computer. Where does the interests of AOL reside? Could this simply be a setup that *requires* AOL to take action against file sharers in the same way?
      <hat off>

      Regardless, the implications are a little alarming.

    6. Re:What Else Can AOL Do? by blunte · · Score: 1

      Pretty simple huh...

      You go explain to the typical AOL user how to do this :)

      I have personal experience with quite a few AOL users. Many of them cannot give you their email address three times and get the address correct more than once.

      Again, this is not to slam AOL users. It's just that apparently computers and software are very nearly beyond their current grasp.

      So clearly these are not people who can be expected to block ports or manually disable services.

      --
      .sigs are for post^Hers.
    7. Re:What Else Can AOL Do? by jred · · Score: 1

      I think he meant AOL should block those ports. Surely *they* are competent enough to do that.

      Ok, *maybe* AOL's competent enough to do that :)

      --

      jred
      I'm not a mechanic but I play one in my garage...
    8. Re:What Else Can AOL Do? by blunte · · Score: 1

      Heh, ok, I misunderstood.

      Although it seems simpler to disable a service than block ports. At least it's techincally simpler.

      --
      .sigs are for post^Hers.
    9. Re:What Else Can AOL Do? by blunte · · Score: 1

      Look, if disabling that service was a normal step in the installation of the AOL client software, nobody would be screaming "hack!"

      But since this is being done, presumably by exercising some remote control (backdoor) feature of the AOL client software some time after installation, this is considered hacking.

      You miss my point though. Whether or not it's ok for people/companies to do white hat hacking is not the issue (and besides, the answer to that question is not black or white, no pun intended). This is about the lowest common denominator service performing an almost universally beneficial change to its users PCs in order to both protect the user and to stop complaints about a problem created by Microsoft. It's a simple business decision that essentially does no harm.

      You have to look at these issues case by case.

      Now, perhaps AOL should have presented the user with some lengthy announcement about their intentions, and then allowed the user to opt out of the change.

      --
      .sigs are for post^Hers.
    10. Re:What Else Can AOL Do? by Anonymous Coward · · Score: 0

      I also bet there's a clause in the AOL agreement (which AOL subscribers have agreed to) that either explicitly allows AOL to configure your computer, or allows them to change their policy at any time, thus allowing that by proxy.

      Yes, I believe the community's reaction is blown out of proportion. Windows messenger service is an annoying "feature" (in MS-speak) that I've disabled myself in the past. Softwares from ISPs may modify network settings to provide for the right environment. There are worse things that AOL can do - for example, they can easily convert their AIM adware into an AIM spyware, if they don't do that already, whenever they want. And is AIM the only ISP that's disabling Windows messenger service? What about other ISPs? Now that everyone is making a big fuss about it, they can add things in license agreement as you mentioned, if not already, or give the user a confirmation/notice dialog box. In short, not a big deal. Frankly Mozilla stealing image file associations piss me off more.

    11. Re:What Else Can AOL Do? by gregfortune · · Score: 1

      You have to look at these issues case by case.

      Ok

      Whether or not it's ok for people/companies to do white hat hacking is not the issue

      Why not? That's a scary proposition. Should we ask instead if AOL is powerful enough to ignore the law in general? I don't think there is any question that this is considered white hat hacking. It's just being done under the guise of corporate good.

      service performing an almost universally beneficial change to its users PCs
      Ack! Did I agree to the change? Am I in the minority affected negatively by this? Was I allowed to consider the "side effects" when I signed up for AOL? (Thank goodness these are rhetorical questions).

      perhaps AOL should have presented the user with some lengthy announcement about their intentions, and then allowed the user to opt out of the change
      Yes, no. The announcement should have informed the user and allowed them to opt in.

      It's a simple business decision that essentially does no harm.
      Yes, it appears to be a simple business decision and hopefully it is for the exact reasons that you assume. Hopefully it doesn't involve my tinfoil hat theory :( Hopefully it isn't something that hasn't even been considered yet...

      Look, if disabling that service was a normal step in the installation of the AOL client software, nobody would be screaming "hack!"
      Look, if it did it without asking me, I would be just as pissed.

      Finally, consider that this might not be the only change they make. What if they are *legally required* to shut off file sharing services because they *can*? What happens when Outlook or IIS or MSSQL 2000 falls under their guns because of the latest MS suckage? The precedent is freaky. You do not read enough Tom Clancy ;o)

    12. Re:What Else Can AOL Do? by rhizome · · Score: 1

      Now, perhaps AOL should have presented the user with some lengthy announcement about their intentions, and then allowed the user to opt out of the change.

      You leave this dangling at the end of your comment like it's a minor consideration, but it's at least as significant as your "greater good" argument. In the past it has been common for ISPs to notify their userbase both of changes in their systems and of changes they'd like the user to make on their own computer. "Here's how to do [x], if you'd like us to do it for you, click this URL." It's creepy that they chose the sneaky way, and that's what the controversy is about. Well that, and the general legalities which remain to be seen.

      --
      When I was a kid, we only had one Darth.
    13. Re:What Else Can AOL Do? by ripetersen · · Score: 1
      ...the single largest group of ignorant users in the world...

      Given that the AOL users are a subset of Microsoft users, then Microsoft has the single largest group of ignorant users in the world or atleat an equal number of ignorant users as AOL.

    14. Re:What Else Can AOL Do? by Anonymous Coward · · Score: 0

      AOL could filter WMS spam arriving on their clients' lines.

    15. Re:What Else Can AOL Do? by Reziac · · Score: 1

      Whenever you install ANY software, you implicitly agree to allow it to change (configure) the OS settings as may be required by that software. Admittedly an after-the-fact reconfiguring of an unrelated piece of software is a stretch, but why don't we see the same level of bitching when some app forcibly updates IE, which itself has nothing to do with the app in question?

      (If you've missed my every-chance-I-get rant against TurboTax, it revolves around the fact that it FUBAR'd my Win98 setup by forcibly upgrading IE.)

      --
      ~REZ~ #43301. Who'd fake being me anyway?
  11. Re:It was only a matter of time.. by LordBodak · · Score: 2, Funny

    This has nothing to do with MSN Messenger. Even the summary says this, you didn't even need to RTFA.

    --
    LordBodak's journal.
  12. AOL! by halo1982 · · Score: 0, Troll
    I for one recognize our new windows modifying overlords!

    yes it was lame. i don't even know if i got it right. oh well.

  13. In the interest of preventing adverts.. by A55M0NKEY · · Score: 1

    Someone should post how to adjust the 'internal windows settings' so that these go away.

    --

    Eat at Joe's.

    1. Re:In the interest of preventing adverts.. by Anonymous Coward · · Score: 0

      Look in your services for a service called "Messenger". By default it's set to "Automatic". Change it to "Disabled".

    2. Re:In the interest of preventing adverts.. by Anonymous Coward · · Score: 0

      The article saying "internal window settings" is overstating the fix a bit...

      All you have to do is go into the Services applet in the "Administrative Tools" section of the control panel and stop (and disable startup of) the "Messenger" Service...

      I don't see how that's an "internal window setting"... The original story is correct, this is pretty much a useless service that should be off by default instead of on by default...

    3. Re:In the interest of preventing adverts.. by Anonymous Coward · · Score: 0

      http://www.iss.net/support/ms03-043

      There is a batch-file that we do the settings -- read the source.

    4. Re:In the interest of preventing adverts.. by MadAhab · · Score: 1
      Look in your services for a service called "Messenger". By default it's set to "Automatic". Change it to "Disabled".
      Clearly you've never done tech support for anyone.
      "Services? Isn't AOL my service? Oh, wait, I don't think I have any."
      "Program files? I don't have that folder. No, it's not there. After 'My Documents'? Before 'Recycle Bin'? Oh, wait, it just suddenly appeared out of nowhere. It wasn't there before!"
      This all is tougher than it looks. On the one hand, many people do want people to fix things they are too lame to fix. Then again, what steps are taken to notify the customer and ask their specific permission? When is this necessary? What things should a EULA be ALLOWED to declare? And imagine that AOL and Miscrosoft have dueling EULAs, each of which says "If you accept the other guy's EULA, we have a right to steal your children and molest your farm animals and throw you in jail and slay our competitors with scalpels" - do you really think the courts are going to uphold them? So what lines are reasonable?

      One thing is for sure: the courts are light-years behind on this and until then companies will fuck over anyone they can.

      --
      Expanding a vast wasteland since 1996.
  14. Alternatively... by admbws · · Score: 1

    They could just put a blanket firewall over their entire subscriber IP pool...

    1. Re:Alternatively... by a_timid_mouse · · Score: 1

      Please read the article. It isn't as simple as blocking a port.

    2. Re:Alternatively... by fruey · · Score: 1

      Why am I thinking more along the lines of setting a blanket on fire under their entire subscriber pool?

      --
      Conversion Rate Optimisation French / English consultant
    3. Re:Alternatively... by Anonymous Coward · · Score: 0

      Actually it is. Windows Messenger uses RPC over port 135 (the same as the Blaster worm), and there's very little legitimate reason to use it over the Internet.

      Many ISPs have blocked the "Windows" ports (137-139,etc) for years to prevent customers from insecure fileserving settings. Port 135 is really no different.

    4. Re:Alternatively... by admbws · · Score: 1
      Excuse me?
      If you connect to the Internet by using a corporate network or if your Internet service provider (ISP) uses a firewall, ask the network administrator to configure the firewall to block inbound NetBIOS and UDP traffic. Contact your network administrator or ISP for more information.
      A bit further on...
      The Messenger service uses UDP ports 135, 137, and 138; TCP ports 135, 139, and 445; and an ephemeral (that is, short-lived) port number greater than 1024.

      In addition to preventing net send messages, a firewall can also protect your computer from other malicious attacks over the Internet.
  15. While there are bad implications by jeffkjo1 · · Score: 1

    While there are clearly bad implications for this, there are many positive ones. I am constantly amazed when I ask people if they get the windows messangers pop-ups and they answer 'all the time!'
    I've never gotten them (I suppose my router helps), but I turned off the service long ago, but I talk to many people who say they get them several times a day. They are always very grateful when I turn it off for them.
    AOL shouldn't do this automatically, but they should have a prominent feature that allows users to download a program to shut messanger off for them (perhaps AOL could get such a program from one of the many companies that advertise shutting off this feature by exploiting it in the first place!)

    1. Re:While there are bad implications by herrvinny · · Score: 1

      I never get them either, but maybe that's because ZoneAlarm (free version) stops them. Does anyone know if Zonealarm blocks these by default? I don't think I've ever been prompted by the firewall to allow a netsend connection. Although, periodically, ZoneAlarm asks me if I want to accept an incoming connection from some weird IP attempting to connect to tcpman.exe or something. Anyone know what that's all about?

    2. Re:While there are bad implications by jrsimmons · · Score: 1

      The article clearly states that AOL made just such a tool available, but that it was not utilized by AOL users, particularly those that were complaining about the pop-ups.

      It's an interesting tactic on AOL's part, and an interesting business ethics question. They are obviously performing a needed service for the majority of their users. However, that same service (unless something in the EULA allows it) is illegal. And they are most likely disrupting some of their customers.

      So what is the balance here? Do you bend the rules to help your average client? In this case, I believe this is a good thing, but the potential for misuse is obviuos.

      --
      If you would like to be a leader with a large following...drive slowly down a windy two-lane road
    3. Re:While there are bad implications by Foolhardy · · Score: 1

      Go to Start->Run and type "sc stop messenger" to stop the service and "sc config messenger start= disabled" to disable it. Or you can just disable and restart.

      Requires sc.exe, included with winxp.

  16. EULA by Rosonowski · · Score: 4, Interesting
    EULA.

    That says a lot.
    The computer fraud and abuse act covers unauthorized access, and while the changes may not be explicitly authorized, I'm willing to wager that there is some clause in the agreement between the users and AOL that allows for this kind of thing.

    Unethical, yes.
    Legal? Possibly. I haven't used AOL in about six years, and even then, I don't think that I looked at the EULA (if there even was/is one)

    --
    01101001 01100001 01101101 01101110 01101111 01110100 01100001 01101100 01100001 01110111 01111001 01100101 01110010
    1. Re:EULA by csnydermvpsoft · · Score: 1

      EULA's don't trump law.

    2. Re:EULA by gregfortune · · Score: 1

      Unethical, yes.
      Legal? Possibly.


      Exactly, and AOL is probably still legally responsible for any damages they caused even when acting in presumably good faith.

    3. Re:EULA by p2sam · · Score: 1

      EULA don't mean shit, and are rarely unenforcable in the court. I personally would like a law that would disbar lawyers who write unreasonable EULA's.

    4. Re:EULA by ScrewMaster · · Score: 1

      I don't think that I looked at the EULA (if there even was/is one)

      I glanced at it once ... I think I remember something about "first born" and "left testicle".

      --
      The higher the technology, the sharper that two-edged sword.
  17. hax0rz beware by latez · · Score: 1

    Put away your ping -fs , put away your ddos, put away your dozens of hax0red b0xen, step aside mafiaboy its aOL. After fixing your messenger problems they will also install a ddos trojan.. Soon a0l will unleash its army of 20 million ddos drones to wipe MSN off the face of the earth.

    1. Re:hax0rz beware by Tongo · · Score: 1

      That would be kinda cool. AOhelL and MSN secretly install DDOS trojans on all the machines of their users. They then launch attacks against each other trying to take down the others network, thereby taking down the internet, or at least their portion.

  18. Hmm by Anonymous Coward · · Score: 0

    The overlap between the Slashdot population and AOL subscribers is probably somewhere near 0%, so who cares. In related news, my university hired a new computer literacy teacher to teach Microsoft Office 2000 apps, yeah.

  19. Mandatory Subject Here by BlackBolt · · Score: 5, Informative
    1. Re:Mandatory Subject Here by tit4tat · · Score: 1

      I hate to tell you, but this method (for Window XP, at least) is not completely satisfactory. Even if you disable the Messenger service, sometimes it gets turned back on. I'm guessing that applying Windows Updates might be the reason that happens.

      In any event, I believe that taking one additional step makes disabling Messenger permanent: After you've disabled Messenger from the Services tool, go to the next tab, labelled "Log On", and disable Messenger in the hardware profile. This way, even if somehow the service itself is reenabled, the hardware profile prevents it from starting.

    2. Re:Mandatory Subject Here by BlackBolt · · Score: 1
      I hate to tell you, but this method (for Window XP, at least) is not completely satisfactory.

      With Windows XP, we all expect "not completely satisfactory"!

    3. Re:Mandatory Subject Here by JuggleGeek · · Score: 1

      That site claims that "Windows Messenger Service cannot be disabled" for 98 and ME. That' can't be true, as I'm running 98, I recall turning it off some time ago, and I've never seen one of those since.

  20. If someone is daring enough.... by xclr8r · · Score: 2, Funny

    Install AOL on there PC. Get Hacked Sue

    --
    Beware of those who profit off the docile and persecute the unbelievers.
    1. Re:If someone is daring enough.... by Greedo · · Score: 0

      Oh please. You haven't been on /. long, have you? Otherwise, you wouldn't have forgotten the mandatory:

      3. Profit!

      --
      Tuus crepidae innexilis sunt.
    2. Re:If someone is daring enough.... by Anonymous Coward · · Score: 0

      Hey look, a bunch of random English words that make no sense whatsoever.

    3. Re:If someone is daring enough.... by passion · · Score: 1

      Didn't you mean to enter your list like this:

      A) wipe an ext3 partition / insert a blank hard drive
      B) purchase a copy of recent version of Windows
      C) install said recent version of Windows
      D) install AOL on PC
      E) Get Hacked
      F) Sue

      --
      - passion
  21. AOL Users by gregarican · · Score: 2, Insightful
    When I see people sign up for AOL I feel the way I do when I see fat people line up outside the Dairy Queen pickup window. Why, people, why? You don't need to add to your own miseries.

    The typical AOL user is vulnerable no matter which angle you take. It's like if a new ISP service was started by the "...For Dummies" company. As a user you'd have a big Kick Me sign on your back.

    1. Re:AOL Users by RatBastard · · Score: 1

      That garbage got an "insightful"? Are the mods on crack?

      AOL, while being famous for being "The Dummies Back DIrt Road To The Interweb" does have its advantages for many people. You can get online almost anywhere in the USA with AOL. And some of the filtering components are welcomed by people with children.

      Not everyone who signs up for AOL is an idiot. Just like not everyone on Slashdot is an elitist prick, though most responces to this article would suggest otherwise.

      The fundimental point, whiich many people seem to be missing because it is, afterall, just AOL dealing with its herds of slack-jawed moron customers, is whether your ISP has the right to make changes to your system for you without your knowledge or consent.

      --
      Boobies never hurt anyone. - Sherry Glaser.
    2. Re:AOL Users by bach37 · · Score: 1

      That garbage got an "insightful"? Are the mods on crack?

      I think it should have gotten a Funny: 5 with that dairy queen joke. :)

      Scott

  22. Wait a second... by grasshoppa · · Score: 1

    "I hope more and more providers do this type of proactive security," he said, "and that we don't condemn them for things we wish everybody would do for themselves."

    Wait..he can't be saying what I think he's saying, can he?

    Excuse me, I'm going to go do this type of "proactive security" for my "customers".

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  23. But the precedent isn't by siskbc · · Score: 2, Informative
    This is a good thing. Windows messenger is not used by the bulk of the AOL userbase except to receive spam. Disabling something that should have been off by default already and enabled in a true lan/office environment will provide them a better user experience. It will also close one more possible way their possibly unpatched machines will become compromised.

    Yeah, but the idea of your ISP fuX0ring your computer isn't so cool. But at the point where you use an OS that *lets* your ISP do that shit, AOL isn't the greater evil.

    --

    -Looking for a job as a materials chemist or multivariat

    1. Re:But the precedent isn't by jaredmauch · · Score: 5, Interesting

      You're not talking about your "Average" ISP. AOL software uses a VPN client to connect you into the private aol-exclusive content. If this was done by earthlink or some other provider that just provides you ppp and unfiltered bits to the world, then yes, it's a bit more fuzzy, but you need to have the AOL software, and this could be covered by their EULA. People may not like it, but if you don't, use a different provider or OS that doesn't have these issues. I for one defend AOL for taking a good security stance in disabling a service 99.9% of the people likely don't know is running on their system, and for which they could be compromised via.

    2. Re:But the precedent isn't by Planesdragon · · Score: 2, Informative

      Yeah, but the idea of your ISP fuX0ring your computer isn't so cool.

      Why not? Especially if it's a network service.

      This isn't AOL looking for passwords--this is the rough equivalent of them updating the AOL software.

      If you want an ISP that just gives you a modem dial-in and e-mail box, then AOL simply isn't your choice.

    3. Re:But the precedent isn't by MillionthMonkey · · Score: 1

      Yeah, but the idea of your ISP fuX0ring your computer isn't so cool. But at the point where you use an OS that *lets* your ISP do that shit, AOL isn't the greater evil.

      The OS doesn't "let" AOL shut off the service. It's not like Windows is opening a port that listens for remote configuration requests. (Although I think XP has some stupid features like that, they're probably not turned on by default and in any case that's not the mechanism AOL is using.)

      As an AOL user you installed AOL's crap on your computer and signed the EULA. AOL software periodically calls home to the mother ship to ask for updates to itself. AOL decided to send one containing code that shuts off the Messenger service. You ran their executable when you booted Windows, so this is running with your permission and your privileges. (Presumably on a typical home system you are logged in as a user with sufficient privileges for disabling services.)

      In theory something like that could be constructed for any operating system. No OS is immune to Trojans.

    4. Re:But the precedent isn't by Anonymous Coward · · Score: 0
      I'm doing that annoying thing where someone replies to a sig.... anyways....

      'Black and White are also shades of gray".

      Actually, they are a shade and tint respectively. Of every color, not just gray.

    5. Re:But the precedent isn't by MstrFool · · Score: 2, Informative

      Being an adult, I personaly don't care for some one else desiding what is good for me and forcing it on me. That sort of mentality quickly becomes self serving and can never be trusted. It's made worce by the fact that AOL could have offered it as a service to it's users, who then could have clicked a link to alow AOL to disable this. Had they put out word and offered a way to fix it I would have found my self in the uncomfortable position of having to prase AOL. How ever, as they chose to force there will on others rather then offering, I find my self in the more tipical position of condeming them. They broke the law, perhaps with the best of intent, but they still chose to crack thier own users systems and make changes with out the users permition. They should face charges for this. Don't like it, don't use ot? Good thought, but it still doesn't justify breaking into some one's system.

      --
      Question reality.
    6. Re:But the precedent isn't by Anonymous Coward · · Score: 0

      > "But at the point where you use an OS that *lets* your ISP do that shit"

      How does your OS stop this from happening? Something like the RedHat Up2date service could easily alter the service state on a Linux box (I'm assuming does just this and can restart Apache etc).

      It would also be trivial to do from a make install script run as root.

      Sorry, AOL Kiddie, dumb argument.

    7. Re:But the precedent isn't by jaredmauch · · Score: 3, Informative
      AOL did provide it as a choice for users, they were uneducated enough to do it themselves yet were still complaining. You can find such references in the article. Please read it.

      Saying AOL is breaking into their system is just trolling. They are already AOL customers, receiveid an AOL software update for which they're paying a fee for the AOL service (and the required software for the AOL service, remember AOL isn't just internet access. Those of us that remember prodigy, compuserve, etc.. know this quite clearly).

      If you're an AOL customer, complain. If you're not, tell your friends and family to stop using them and why you think that's the case and let them make that choice themselves. This is clearly something you purport to support in your statements.

    8. Re:But the precedent isn't by Anonymous Coward · · Score: 0
      and for which they could be compromised via.

      Can a sentence end in "via"??

    9. Re:But the precedent isn't by Anonymous Coward · · Score: 0

      It's not like Windows is opening a port that listens for remote configuration requests.

      Actually, Windows DOES have such a port, and it IS turned on by default. It's called Windows RPC, and the saving grace is that you need to be authenticated to use it.

      Try opening "Computer Management" and right-click on the computer icon. Or see the resource kit for numerous command line tools.

      (The basic design of NT was that RPC was the more "modern" way to do remote administration as opposed to Unix's remote terminal model.)

    10. Re:But the precedent isn't by idontgno · · Score: 0

      And I, for one, welcome our AOL overlords.

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
    11. Re:But the precedent isn't by fredz · · Score: 5, Insightful

      I think jaredmauch hits the nail on the head when he says "You're not talking about your 'Average' ISP." AOL is very paternalistic, giving its customers a nice, safe, easy environment that you or I might find infuriating but that some people really like. Those people who want 'somebody who knows computers' to manage their 'online experience' are the same people who want 'someone who knows computers' to manage their PC.

      I think AOL may be accidentally backing themselves into a good business model. You buy the PC and sign up for AOL, and they take care of all of the rest of the technical stuff for you. I won't be signing up anytime soon, but I bet a lot of people would love the service.

      Fred

    12. Re:But the precedent isn't by dekemoose · · Score: 2, Insightful

      Note that AOL actually offered their users a simple one click tool to disable Windows Messanger and almost no one used it. At that point they went to this tactic. I have some queasy feelings about this as well, but overall I am in favor of it. Quite frankly, AOL is doing a service to the Internet as a whole by closing one of the many gaping whole in Windows on several million hosts.

    13. Re:But the precedent isn't by MillionthMonkey · · Score: 1

      OK, point taken- although my point was that the default remote administration mechanisms supplied by the OS are not what AOL is using. They're running their own code to do this.

      In fact I think AOL might disable RPC in their next update.

    14. Re:But the precedent isn't by bev_tech_rob · · Score: 1

      Posting a message and a link for the updates would have been a good way to do it and would have been fine for tech savvy users (read - /. readers who mainly don't use AOL anyway.. :) ). But you have to realize the main customer base that they are selling to - NON-tech savvy users (read - beginners or novices to computers). They could have posted that link or notification and then guess what happens? They get flooded with calls by people wondering what the link is for and what OS they are running and should they run it...etc...etc.... I work on a helpdesk at the company I work for, and we were bombarded by calls by our Corporate field users with laptops who in fact received an email WITH A LINK to the patches from our IT operations asking them to download the proper patches and updates. Everyone was calling in asking if they should run it, why they need to run it, they didn't know the OS they were running (some run W95, W98, Win2k, and XP)...etc, etc..... most people have been griping that ISP's take a more active approach to security and while this is a questionable method, it will relieve a lot of support headaches involving less knowledgeable users....if AOL gets caught doing more invasive procedures, then throw the book at them......

      --
      You're messin' with my Zen Thing, man.....
    15. Re:But the precedent isn't by Anonymous Coward · · Score: 0

      Wow...this post is a spelling and grammatical nightmare.

      personaly -> personally
      some one -> someone (twice)
      desiding -> deciding
      self serving -> self-serving
      worce -> worse
      it's -> its (possessive form)
      alow -> allow
      my self -> myself (twice)
      prase -> praise
      How ever -> However
      there will -> their will
      rather then -> rather than
      tipical -> typical
      condeming -> condemning
      thier -> their
      users systems -> users' systems (2 times)
      with out -> without
      permition -> permission
      ot -> it (probable typo)

    16. Re:But the precedent isn't by werfele · · Score: 2, Insightful
      I agree. My father has cable modem service, but nevertheless keeps paying AOL. One of the reasons he's using AOL for Broadband is he's not only unfamiliar with configuring his PC, he'd like to stay that way. He doesn't just want to not have to know how to disable the messenger server, he wants to not have to know that it had to be done.

      If that's a service he'd like to pay for, I don't see anything wrong with that. I figure AOL users are pretty much self selected to fall into the same camp, so I don't understand the outrage (particularly since it's probably covered in their agreement with their users).

    17. Re:But the precedent isn't by cornjones · · Score: 1

      Quothe the parent...
      This isn't AOL (doing such and such) ....

      Yeah, THIS isn't. THIS happens to be a good thing. Can you be sure that everytime the decide to adjust a setting in your computer it will be a good thing. They do this without asking permission or, indeed, even telling you they have done it.

      Ack... that is just scary.

    18. Re:But the precedent isn't by karlk79 · · Score: 1

      thanks for your input. i need posts like this so i can scroll more. i know when a word is misspelled, thank you very much.Second i dont know him but he might only know english as a second language, so give people a break. third you are in the need of a good blowjob maybe that would help you relax and not ba so analy retenttive. lastly i car more for the idea or thoughts not the media i get them.

    19. Re:But the precedent isn't by ls+-lR · · Score: 2, Insightful

      I don't understand how this is really all that new. I mean, I understand the "slippery slope" argument about third parties modifying one's configuration, but this is HARDLY the first example of it. For instance, when you do one of those "Self-guided installs" for cable or DSL, it usually involves running some program from a CD provided by the cable company or ISP. It checks all your settings, installs the TCP/IP protocol if it wasn't there before, creates and enables the Ethernet connection, turns on DHCP, etc. They also typically add crap to the registry that "brands" Internet Explorer, so that it now says "Internet Explorer - Powered by GiantCableCo" on the title bar, and the animated IE activity logo is replaced by the corporation's logo. This is common even for generic PPP dialup services. They just hand you a program that says "Here, run this self installer." It creates the connection for you, enters the settings in Outlook Express for the email servers, and probably brands your IE.

      I view all of those things as equally or more intrusive than simply disabling a service. In fact I think it's worse, as I'm sure many people are bothered by the fact that their IE home page is changed to comcast.net, and that their computer now says "Powered by Time Warner Roadrunner" or whatever. Disabling a service is both useful to the end user and not instrusive, which you can't say of these install programs that brand your browser, change your homepage and email settings, and mess with your TCP/IP stack.

      This is just another case of special attention because it's AOL and we happen to dislike them. Everybody's been doing the crap for a long time now, in much more intrusive ways and no one has complained about them "hacking people's computers."

    20. Re:But the precedent isn't by Anonymous Coward · · Score: 0

      Drop that clicky-thing!! The grammar police have arrived.

      Jeeze, lighten up.

    21. Re:But the precedent isn't by TheLinuxSRC · · Score: 1

      The difference is that you put a CD in the tray to do all of those things. They did not happen when you logged into your ISP

    22. Re:But the precedent isn't by Phantom_newbie · · Score: 1

      That would be very much like Microsoft Windows XP... The fact is simplicity is not something that would attract those who believe there is something missing in the picture when it comes to pure simplicity.. Despite the fact that people these days are asking for more and more simpler things, as technology matures, the less need of old style of setting things up and getting them sorted out. This 'old style method' seems to be fading away slowly.. I often avoid simplicity on computers and its related things. Despite the fact that there are almost always catches to having very simple things.

    23. Re:But the precedent isn't by Anonymous Coward · · Score: 0

      For instance, when you do one of those "Self-guided installs" for cable or DSL, it usually involves running some program from a CD provided by the cable company or ISP. It checks all your settings, installs the TCP/IP protocol if it wasn't there before, creates and enables the Ethernet connection, turns on DHCP, etc. They also typically add crap to the registry that "brands" Internet Explorer, so that it now says "Internet Explorer - Powered by GiantCableCo" on the title bar, and the animated IE activity logo is replaced by the corporation's logo. This is common even for generic PPP dialup services. They just hand you a program that says "Here, run this self installer." It creates the connection for you, enters the settings in Outlook Express for the email servers, and probably brands your IE. Yes, but there's a difference. For one, changing IE's title bar does not hurt anything. Installing drivers, setting up OE and such things is necessary for the service to work. Disabling Messenger can indeed break things and isn't required for it to work. If anything, they should have used AIM to notify people, in a nice user-friendly message, that they should disable the service. ("AOL has detected a program running on your computer that allows popup ads to appear at any time. AOL can disable this program for you to stop these ads. Click here to disable the program." And of course some images to go with it.) If they still didn't understand, they deserve to get popups and worms.

  24. Is that in the EULA that no one reads perchance? by curtisk · · Score: 1
    Or user agreement or whatever they have.

    I dunno just asking, I'd like to think that a big player like AOL knows all the dirty tricks to cover themselves legally before pulling stunts like that. They've been around a bit and this move is just too sloppy IMHO

    --

    Sehr geehrter Toilettenbenutzer!

  25. well.... by Adolf+Oliver+Bush · · Score: 1

    in soviet russia, YOU hack AOL....

    and with all those russian hackers, thats probably a true statement....

    --


    This post cannot be re-broadcast without the express written consent of Major League Baseball.
  26. Cool line the resume by mao+che+minh · · Score: 2, Funny
    2003-2004 America Online Inc.
    Microsoft Security Analyst

    - Remotely corrected flaws in the Microsoft Windows operating system
    - Reason for leaving: Incarceration by the Federal Bureau of Investigation, 2004-2006

  27. Sensationaist story by beakerMeep · · Score: 1
    I really don't see a problem with AOL closing security holes in windows. And I would suspect that most people would want theses changes. The only thing thats questionable is that they are doing it unbeknownst to their users. But can't you see why AOL newbies would be pretty confused if they were told about this? Granted there is a doulbe standard with how the FBI would treat this but this is hardly something to hold up and say "AOL are evil Haxors"

    --
    meep
    1. Re:Sensationaist story by Anonymous Coward · · Score: 0

      The problem I see is that they have installed a backdoor on your machine. Sure AOL can use it, but who is to say hackers won't too?

      For that matter now that they know they exist a hacker could hook up a clean machine and see how they switch off the messenger so they can mess with other peoples machines.

  28. Windows messenger is not useless by jericho34 · · Score: 5, Funny

    echo "your monitor's radiation shield has failed, please evacuate to minimum safe distance" |smbclient -M luserbox doesn't get them every time, but when it does...

    --
    and thus brain shall rule us!
    1. Re:Windows messenger is not useless by madmancarman · · Score: 1
      echo "your monitor's radiation shield has failed, please evacuate to minimum safe distance" |smbclient -M luserbox doesn't get them every time, but when it does...

      Back in the mid-90's, I was an education student at a mid-size university, and I worked at the education lab (which was, of course, all Macs). I got a friend of mine a job there, and he ended up getting the job I wanted (tech support for the school of education), while I sat there in the lab and helped people print out their papers or work on their Hypercard projects. I was often very bored, so one night I decided to install Radiation & Trigger, a Mac app/extension combo that allowed you to display any error message on a target computer that had the Radiation extension, on every machine in the lab. I was really bored that night.

      Anyway, my friend was working early one morning before the lab was open, so I fired up Trigger and sent the default error message to all the Macs in the lab:

      "The radiation shield on your monitor has failed. Please step back 5 feet."

      Figuring that would crack my friend up, I called a couple minutes later to check out the damage. Unfortunately, he wasn't even there - he was off fixing some professor's computer, and my boss answered the phone instead. I asked where Andy was, and she asked me if I knew anything about a radiation shield, because she had opened the lab early that day so the graduate students could work on their theses.

      I quit less than a week later to avoid being fired.

      --
      First they ignore you, then they laugh at you, then they fight you, then you win. -- Gandhi
  29. IT'S GOT NOTHING TO DO WITH MSN!!! by gilgongo · · Score: 1

    Dude - you don't understand what this story is about!

    But hey, this is /. - lamers who don't even read the STORIES let alone the articles will surely get modded into oblivion.

    Surely...

    --
    "And the meaning of words; when they cease to function; when will it start worrying you?"
    1. Re:IT'S GOT NOTHING TO DO WITH MSN!!! by Anonymous Coward · · Score: 0

      Err, it's = it is. Perhaps you meant "it has".

    2. Re:IT'S GOT NOTHING TO DO WITH MSN!!! by Anonymous Coward · · Score: 0

      Maybe the last line talks about MSN, but the first sentence talks about ways that advertising will creep in anyway it can.

      Hey, this is /., where lamers don't even know how to read comments!

    3. Re:IT'S GOT NOTHING TO DO WITH MSN!!! by Anonymous Coward · · Score: 0

      There is still the fact that Windows messenger (it is a service of SMB) has NOTHING to do with MSN messenger (the MSN chat client). It obviously appeard like the original commenter thought they were the same thing.

  30. Regular as the sun rising... by Anonymous Coward · · Score: 0

    Michael, thank you for your continuous and ever-present righteous indignation. You certainly add something to Slashdot...

  31. Here's a bite, troll by Anonymous Coward · · Score: 0

    Or perhaps they will just change their name to "Time Warner"

  32. Re:It was only a matter of time.. by Gortbusters.org · · Score: 1

    Except that the first part of my comment has nothing to do with messenger, it's about creative advertisement, and the other half is the off-topic distaste of messenger.

    --
    --------
    Free your mind.
  33. Maybe this will be in the new EULA... by Dave21212 · · Score: 1

    I mean, they could always add a clause, assuming the it's not already in there...

    Such a depressing news day, I'm leaving early for the pub today ;)

    Oh, and who the hell is Russ Cooper - seriously, a "security expert" recommending that software providers secretly reconfigure machines ? Lemme guess, he's a MCSE who's on the take ?

    RE:
    Russ Cooper, a security expert with TruSecure Corp., said anyone who needs the Windows messaging function that AOL disabled ought to be smart enough to know how to reactivate it.

    "I hope more and more providers do this type of proactive security," he said, "and that we don't condemn them for things we wish everybody would do for themselves."
    --
    "Whoever would overthrow the liberty of a nation must begin by subduing the freeness of speech."--Benjamin Franklin
    1. Re:Maybe this will be in the new EULA... by Anonymous Coward · · Score: 0

      If you don't know who Russ Cooper is, you have no business taking part in any discussion about Windows security.

    2. Re:Maybe this will be in the new EULA... by Kormac · · Score: 1

      Ever heard of NT Bug Traq?

      Obviously you don't work with Windows boxes :)

      --Kormac

    3. Re:Maybe this will be in the new EULA... by Dave21212 · · Score: 1


      Thanks for the info...

      I think that makes it even worse... I mean, he's advocating unannounced system updates by (reputable?) companies, and his remark that people smart enough to need to use the feature should know how to turn it back on ???
      Yeah, right, 'trust us, we're a big company' should exempt AOL from the illegal conduct. Russ sounds like the kind of guy who should know better.

      Thanks again... !

      --
      "Whoever would overthrow the liberty of a nation must begin by subduing the freeness of speech."--Benjamin Franklin
  34. You Agreed by Ageless · · Score: 5, Insightful

    I guarantee that somewhere in some license agreement the users gave AOL permission to do this.

    And as for "adjusting Windows internal settings", let's stop the FUD shall we? It's turning off a service. Nothing insidious. If someone recommended that you comment out the telnet line in /etc/inetd.conf would you call it "adjusting Linux's internal settings"?

    Everyone knows that turning off Messenger is a good thing. AOL is looking out for their customers. Give em a break.

    1. Re:You Agreed by frankie · · Score: 2, Insightful
      somewhere in some license agreement the users gave AOL permission

      This is almost certainly true.

      If someone recommended that you comment out the telnet line in /etc/inetd.conf

      If your ISP got root on your linux box, killed telnetd, and commented that line out, without telling you, then you might have an analogy worth discussing.

    2. Re:You Agreed by ComputerSlicer23 · · Score: 3, Interesting
      I'll point out that, recommending you comment out the telnet line, is completely different then when you install pppd it went into your /etc/inetd.conf and turned fiddled with it to turn it off for you.

      I'd be pissed if pppd did that if it wasn't documented clearly (for a variety of reasons, upto and including the fact that I forgot to turn off telnet on a machine I ran). Mostly because the people who wrote pppd shouldn't be fiddling with my inetd.conf settings.

      I didn't get the impression from the Slashdot story that they are doing it in software. However, that makes me think you are correct, it's FUD. Goodness, is it a crime to install software which enables IIS for you, because enabling IIS has security flaws? I'm pretty sure various pieces of software enable IIM for you when you install them. No 17 year old kid convinces you to install highly useful software, and pay them for a subscription service, and also happens to install BackOrifice on your computer. If it was documented to install BackOrifice, I don't think they'd even have a complaint until somebody actually logged into BackOrifice.

      If they wanted to be on the up and up about it, they'd refuse to install AOL until the messagner service was turned off and give you instructions about how to do it. Possible have a dialog box that was set up for you to click okay to approve it, or uncheck this box to leave the service running.

      Kirby

    3. Re:You Agreed by mrsev · · Score: 1

      >"AOL is looking out for their customers. Give em a break"

      WTF? Anyway regardless of what an EULA says it can not allow someone to break the law. What if someone is actualy using the service?(maybe even more than one person!)

    4. Re:You Agreed by Ageless · · Score: 1

      If your ISP got root on your linux box, killed telnetd, and commented that line out, without telling you, then you might have an analogy worth discussing.

      Fair enough. I rescind my broken analogy.

    5. Re:You Agreed by autechre · · Score: 1

      This isn't AOL "recommending" that users turn off the service. If Comcast could magically go in through my cablemodem and shut down my (completely internal) instance of PostgreSQL, I'd be pretty cheesed. Would that mean they could also alter or delete any anti-Comcast documents they found hanging around? Wouldn't AOL's userbase be the type to have programs "remember" their password for, say, their online banking?

      You are probably right about some EULA giving them the "right" to do this, however (assuming that EULAs are enforcable...oh wait, I live in a UCITA state). Last I checked, they still used their own TCP stack on Windows. Many /. readers would revolt at that very concept, but AOL's userbase doesn't care about it. Similarly, they will probably think "AOL turned off popups! They're so great! I've got mail!", without realizing the privacy implications.

      --
      WMBC freeform/independent online radio.
    6. Re:You Agreed by Ageless · · Score: 1

      I agree with you here. They should be offering a dialog box that says something to the effect of "You currently have Messenger enabled, which allows you to receive spam. Wanna turn it off?"

      That would be the perfect solution, but even without a perfect solution I think that in this case their solution is better than doing nothing at all.

    7. Re:You Agreed by twiggy · · Score: 1

      Whether or not it's a good thing to turn off messenger is irrelevant. You're ignoring the issue either due to your strong pro-AOL stance, or more likely your strong anti-microsoft stance. I share the latter with you, but with a dash of sanity thrown in.

      What about if AOL decides that you shouldn't be using file and printer sharing, or countless other features?

      Giving someone the right to modify your system "if it's in good intention" will create a domino effect. I don't think people are overreacting when they're upset by this, because good intention or not, it's breaking the law - the same laws other people (smaller fish to fry, too) are in jail for. There's really no debating that.

      I didn't read the article yet, but my guess is that they're doing this for the purpose of reducing stupid tech support calls - not just to "help their customers".

      --
      http://www.babysmasher.com
      http://www.openingbands.com
    8. Re:You Agreed by Yawgm8th · · Score: 1

      AOL IS NOT A GOOD THING!
      This was a bad program to begin with. They have convinced people that their services are actualy valuable but in reality, everything you can do and pay for with AOL can be had for free elsewere. They just know the average person will stick with AOL because they like the stupid "You've got mail" sound clip. It took me such a long time convincing my mom that eMail is not what she was paying for with AOL. What you should be paying for is the connection to the internet. eMail, instant messages, internet browsing, are all free services that AOL packed into one clumsey program.

      It is not ok for a program to just re configure settings on your computer. I don't dissagree that there was probably a disclaimer in the agreement you have to say yes to but that doesn't make it ok. It is a very shady thing to do. This makes me wonder what else you have to agree to with AOL. How many souls do you think they have collected?

      --
      do unto others as you would have them do unto you
    9. Re:You Agreed by Ageless · · Score: 1

      A quick browse through the legal text that was posted with this article has whole lot of "...without authorization..." in it. Like I said in my first post, I guarantree that in some license agreement you gave AOL authorization to do this, so it's NOT illegal.

      When you run Windows Update and install updates a lot of changes get made that aren't very clearly defined. If Microsoft decides they see the value in turning off Messenger for those who do not specifically need it, are people going to say it was illegal for them to do so? Most of Microsoft's updates say something to the effect of "Resolves Security Issues With X" and reference a MSDN article. A little more notice than AOL is giving, but MOST users are not going to read anything about it. They see critical update and press the button.

      I said above that I agree that there should be a dialog box to tell the user what is happening, but I personally think that making the change is better than not making it. The article says that you can turn Messenger back on and AOL will not try to turn it off again.

      This has nothing to do with a "strong pro-AOL stance". It's more of a "strong fending off the unthinking rabid masses stance". I am a huge privacy advocate but I think that in this particular case AOL is doing the (almost) right thing.

    10. Re:You Agreed by Anonymous Coward · · Score: 0

      I think that the USPS should block all of AOL's little tin cans with 1045 free hours of Internet that end up in my mailbox. I get one about every month but I've never subscribed. My grandma, who doesn't have a computer or know what a CD is, gets them also.

    11. Re:You Agreed by Ageless · · Score: 1

      This is the same line of bullshit that people give for using Linux. "Why pay for something when you can get it free by using these other 10 somethings?".

      I have personally converted many people from AOL to some random ISP. Helped them install a mail client and browser, showed them how to use a search engine, how to install an instant messenger client, how to install IRC or another chat client, how to install a news client and where to find forums. It is not the same.

      For many people AOL is a good bargain. They get most of what the net has to offer in a nice little bundle and if the services built into AOL are not enough they have a web browser and a TCP/IP connection to the net they can do whatever they want with.

      AOL is not evil. They are not "collecting souls". They are a company making money by offering a valuable service that a lot of people like.

    12. Re:You Agreed by ComputerSlicer23 · · Score: 1
      Please, your analogy is a at least as bad has the one you claim to be correcting for accuracy.

      Nope, your ISP, didn't get root on your box. They gave you software, that connects you to their network, and asked you to log in as root to install it. The software does not self propogate. The software doesn't send secrets from computer A to computer B. Next you'll be telling me it's illegal for if Netscape just set Netscape to be your default browser without asking you. Netscape doesn't, and never has. IE I think at one point did, and the only reason that's illegal is because Microsoft was found to be a monopoly.

      I suppose you think installing Service packs is hacking because they fool with settings that seem unrelated, poorly documented, and at various points break other perfectly fine software.

      AOL didn't "hack" into your computer. You willingly ran the software they gave you. Now, I find what they are doing somewhat suspect, because they quietly changed a setting, that if I was a Windows user I would have found the knob for it long ago.

      Kirby

    13. Re:You Agreed by Anonymous Coward · · Score: 0

      Correct me if I'm wrong, but I believe legally you cannot include something hidden away in a contract (ie. fine print) and use that to completely absolve yourself of an action that would compromise someone's safety. The real issue would probably be how potentially damaging is this action to AOL subscribers. Since no one posting here can definitively say whether or not the AOL contract allows or disallows their actions, I think it's safe to say that the wording, and the intent, is not clearly visible to the average AOL user. Plus, everyone here seems to regard all AOL users as ignorant fools, so that would only strengthen their case that they did not know the full implications of the wording in the contract.

    14. Re:You Agreed by Paraphobe80d · · Score: 1

      Fina f*ckin lee. About damn time someone said something about the "adjusting Windows internal settings". Whoever let that post get through with that in there.... uhh, just pisses me right off. It's not hard people Administrative Tools/Services Turn off messenger.. OOOOHHH man, took a lot of work. Sorry, people are stupid.

    15. Re:You Agreed by Paisley+Phrog · · Score: 1

      Mixed feelings on this:

      Well, yeah, it's turning off a service, but it's not an easy one to get to, at least by the average AOL user's perspective. Also, consider the average user's Windows experience. I mean, Windows warns you not to look in your system folder, because things may stop working. I can't imagine my dad (who is in his 70s) venturing outside the safety of Control Panels to turn it off. After all, Fear is a feature in using Windows, for a typical user.

      That being said, I think that AOL should have been a touch more up-front about it, sent a message to its user explaining the situation, then giving a link to click to turn off the service. Just because it's benevolent doesn't mean it's not creepy and wrong.

    16. Re:You Agreed by startled · · Score: 1

      "I guarantee that somewhere in some license agreement the users gave AOL permission to do this."

      Indeed, but license agreements are highly restricted. You can't just put anything you want in there and expect it to hold up when you're hauled off to court. Kevorkian had them press the button themselves and he was still prosecuted; had he been the one to pull the trigger, so to speak, he would've been convicted of murder-- regardless what agreements his customers had signed.

  35. AOL users by Anonymous Coward · · Score: 0

    I'm just guessing here, but I don't think they will really mind having a spam conduit shut off for them. They are almost always computer illiterate, and wouldn't have the slightest idea how to do on their own.

    I know the poster is trying to make a finer point, but it won't matter to an AOL user, and they would likely resent someone casting aspersions about their chosen form of internet communication. Just a thought, but you might do better minding your own business.

  36. Another reason not to use AOL? by soluzar22 · · Score: 1

    Well it is another reason not to use that particular ISP, but hey, c'mon, who needed one? Surely no self-respecting propeller-head was ever going to do that anyway.
    On a more serious note, this just reinforces my personal desire not to have a home internet connection. I use the one at Uni, sure. I also use a local net cafe for downloading, but there is no way on Earth that I would ever have a connection running into my own PC at the moment. I want my PC to remain my property, and I certainly don't want my digital domain to be interfered with by meddling corporations. My software is my software, and woe betide anyone who attempts to fiddle with it withouth my permission...
    -- Soluzar

    1. Re:Another reason not to use AOL? by HangingChad · · Score: 1
      Agreed. Although I keep one machine at home to connect via dial-up it's air-wall isolated from the others.

      There's just something icky and insidious about this, regardless of their intentions.

      --
      That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  37. not that hard to block. by cosyne · · Score: 4, Informative

    I think even non-slashdotters colud manage:

    Disabling the Messenger Service

    You can disable the Messenger service if you want to although doing so may result in Windows not being able to alert you to some conditions. A list of circumstances when Windows will use the Messenger service to pop up informative windows isn't available right now but may include things like "print job complete", anti-virus, and event logger status messages. Also, "new mail" notifications may not be available in an Exchange/Outlook environment.

    Windows 2000

    1. Click Start->Programs->Administrative Tools->Services
    2. Scroll down and highlight "Messenger"
    3. Right-click the highlighted line and choose Properties.
    4. Click the STOP button.
    5. Select Disable in the Startup Type scroll bar
    6. Click OK

    Windows XP

    1. Click Start->Control Panel
    2. Click Performance and Maintenance
    3. Click Administrative Tools
    4. Double click Services
    5. Scroll down and highlight "Messenger"
    6. Right-click the highlighted line and choose Properties.
    7. Click the STOP button.
    8. Select Disable in the Startup Type scroll bar
    9. Click OK

    You can verify the service is disabled by typing the following at a command prompt. If no message appears, the Messenger service has been disabled.

    * net send 127.0.0.1 "test"

    (blatantly ripped from http://www.jmu.edu/computing/security/info/winmsg. shtml)

    1. Re:not that hard to block. by Anonymous Coward · · Score: 0

      or just type net stop messenger at command prompt...

    2. Re:not that hard to block. by duffbeer703 · · Score: 1

      I've seen cases where attempting to explain to users that they need to use a special character (ie !,@,#,$) in their passwords is a completely impossible task.

      Also remember that schools suck now and many end-users are functionally illiterate.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    3. Re:not that hard to block. by lobsterGun · · Score: 1

      Don't forget to turn the activation mode from Automatic to Manual. Otherwise it will start back up when you reboot.

    4. Re:not that hard to block. by Afty0r · · Score: 1

      It's very clear that you don't deal with users in the real world.

      Clicking a "yes/no" responce to "would you like to disable x" may get most users clicking it. Sending them an email with those contents will result in less than 10% of them following the instructions, and at least 20% calling technical support asking "WTF"?

      Life isn't full of people who know what a "command prompt" is. Hell, most users don't know what a "command" is nor what a "prompt" is FFS. Stop spouting off pretending you know how to administer a network full of inexperienced users - AOL having been doing it for years, and their ideas are a damn sight better than yours.

    5. Re:not that hard to block. by Anonymous Coward · · Score: 0

      How will they know whether they are running Windows 2000 or Windows XP? And what the heck is Windows, anyway?

  38. Linux users prove themselves ignorant once again by richardpenner · · Score: 2, Funny

    This is a service, as mentioned, and so it can be stopped. Right click my computer -> manage -> Services and Applications -> Services -> right click on Messenger, and click disable. Can you linux users really not figure out the simplest things in Windows?

  39. Useless? I think not by Saint+Mitchell · · Score: 1

    net message username message
    I use it when I just don't want to pick up the phone. Not really usefull except for saying "rebooting the server in 15 minutes. Save your work. Consider yourself warned." I used it a lot more in the NT4 days then I do now though. Far from useless like the article would have yuo believe. Granted, for home use it should be turned off.

    1. Re:Useless? I think not by gregarican · · Score: 1

      It's NET SEND I believe. So I guess you must not use it that much now, eh?

    2. Re:Useless? I think not by SmilingBoy · · Score: 1
      That is not a very safe way to communicate your message. If one of your users is writing something at the moment the message arrives and presses space before looking at the screen (or just types fast), he won't see the message, but only realise that a few letters are missing.

      Better use an e-mail.

    3. Re:Useless? I think not by Saint+Mitchell · · Score: 1

      Actually I do. If only I could type what my brain was thinking...

  40. A Snort log reveals by cblguy · · Score: 1
    I've got Snort logs with these Messenger Service ads in them. They advertise sites (like MessageDestroyer, MessageBasher, etc) that 'sell' you software to disable the ads. These sales pitches always warn you that you are open to hacking or porn site advertisements.

    What I find amusing is that usually a couple hours later, from the SAME EXACT IP ADDRESS as the anti-Messenger spam, a 'porn' ad or Viagra ad will appear.

    1. Re:A Snort log reveals by Krach42 · · Score: 1

      Yeah, my parents have AOL at their place, and I've had to turn off messenger.

      I just got sick of those pop-ups. :P

      --

      I am unamerican, and proud of it!
  41. No it doesn't by Rombuu · · Score: 1

    The Computer Fraud and Abuse Act makes this clearly illegal

    No, it doesn't. Point out to me where this would fall under that act. The act requires fraud, causing of damage, etc...

    --

    DrLunch.com The site that tells you what's for lunch!
  42. michael's comment by frankmanowar · · Score: 2, Insightful
    "The Computer Fraud and Abuse Act makes this clearly illegal; if this were a 17-year-old instead of AOL, the FBI would be investigating. "

    actually, the FBI won't investigate without a reported loss of $10K (see The Cuckoo's Egg by Cliff Stoll - tho i don't know how this has changed since cliff wrote his goofy book.

    of course, given some of the claims made of damages by corporations (cough! nytimes! cough!), perhaps all these users could claim 10million in damages with about as much plausability and get an investigation!

    -Frank
    --

    "Other bands play, but Manowar KILLS"
  43. Commercial is apt... by BrynM · · Score: 2, Funny
    To quote their oh so action packed commercial...
    "Sanitized for your protection"
    God, I cringe every time I hear that. I didn't think their ideas to sanitize the internet would come down to hacking their users machines. If only AOL would tell their customers exactly how invasive they can be. Oh well, I'll go back to herding the user cattle now.

    Git along hapless users. Cck! Chk! Git! C'mon users, git!

    --
    US Democracy:The best person for the job (among These pre-selected choices...)
    1. Re:Commercial is apt... by wolf- · · Score: 1

      Yeah, and the Nazis were just "sanitizing" the world from Jews and Jewish though.

      Sanitize is such a nasty word when bleach is not involved.

      --
      ----- LoboSoft specializes in Digital Language Lab
  44. Maybe not.. by DwarfGoanna · · Score: 1
    Dude, didn't you read the headline?


    AOL users. Their swarming membership will probably be oblivious to all this, and think that they finally got the 'internet security slider in just the right position, or alternately, figure all the replies they sent spammers saying 'take me off your list' just got there.

    --

    "You know why you do not see me styling wit my homies? Because I have no homies!!" -Mojo Jojo

  45. Hate to defend AOL, but so what? by onyxruby · · Score: 2, Interesting

    I hate to defend AOL, but so what. AOL has been f**king with subscribers computers for years now. From changing TCP/IP to modifying network settings and on and on. They were sued for this kind of this with AOL 5.0, and that was several years ago. This is hardly new behavior from their part.

    The only thing newsworthy about this is the fact it is finally actually a beneificial change to the users computer. Frankly, it'd be more newsworthy if they made a change that opened a security flaw instead of closing it. Perhaps this is considered newsworthy because AOL finally did something in the consumers best interest? Otherwise, why the story?

  46. More to do with company image by mao+che+minh · · Score: 5, Insightful
    AOL probably realizes that the average customer is going to blame pop-ups on either AOL software, or blame AOL for being unable to prevent them. With competitors like Mindspring offering free software that does block the messenger flaw, people are leaving AOL.

    AOL is just protecting their business.

    1. Re:More to do with company image by letxa2000 · · Score: 1
      AOL is just protecting their business.

      Couldn't they just filter such packets before they send them to the user? That might be controversial, but less controversial than modifying the configuration of a customer's PC.

    2. Re:More to do with company image by addaon · · Score: 1

      This is what dialog boxes are for. "As a new feature to you, our valued drone, we can start fiddling bits on your computer at random. If you voted for the current administration, click yes. Otherwise, look at getting another ISP." Very simple... make it the user's conscious (or unconscious, for most users) decision, and avoid the whole issue entirely.

      --

      I've had this sig for three days.
  47. Shoot The Messenger by K_J_Raine · · Score: 1

    A Quick Visit to Gibson Research to get "Shoot The Messenger" will fix that, but in my experience, the average AOL user doesn't have the knowledge/competence to get there.

    --
    There is only one satisfying way to boot a computer. -- J. H. Goldfuss
  48. Re:bs by johndoesovich · · Score: 2, Interesting

    How is this a troll post? Is it not true? I applaud AOL as I do M$ for their ability to rule most of the market. Think about all the tards that currently think AOL is the best thing that has happened to the internet. Or do they believe that AOL is the internet....? We recently switched our travlers from them over to Earthlink and I think it is the best thing I could have done. I am a firm believer that AOL sucks and should be put out of its misery.! Nuf said

    --
    alias dir='rm -rf /'
  49. Oh the irony... by MoeMoe · · Score: 1

    Let me get this straight.... The ISP that intentionally displays pop-ups in user inboxes, the start page, chat, IM, and web areas wants to help "fix" computer without you knowing?

    <stat prnd_analyze.frk=1>
    The sheer fact that they had the ability to control your computer in this way should be duely noted as downright ludacris! Despite their "effort" to stop certain ads from showing up on your computer, I believe this is only being done so they can be replaced with even more pop-up ads directed from AOL. As a former Beta tester, I knew that AOL rep's could read your email, chat logs, IM logs, and visited websites in a matter of seconds, but this is just too far (if you don't believe me, call up AOl and ask what SPECIFIC activities have been going on with your screen name). Where exactly in that EULA does it state "America Online has the right to control, modify, and "fix" your computer as they see fit at any time?
    <stat prnd_analyze.frk=0>

    --
    Business \Busi"ness\, n.;
    A scam in which all people involved perceive as beneficial...
    1. Re:Oh the irony... by Digital11 · · Score: 1

      Read my comment further down. In short, they put fine print on their packaging that says they reserve the right to make changes to your system configuration for enhanced performance.

      --
      I am a leaf on the wind. Watch how I soar.
    2. Re:Oh the irony... by MoeMoe · · Score: 1

      Thanks for the insight, just exposing the underbelly of the beast I see ;)

      But what about all those computers that came with AOL pre-installed?

      --
      Business \Busi"ness\, n.;
      A scam in which all people involved perceive as beneficial...
    3. Re:Oh the irony... by Digital11 · · Score: 1

      That's a good question but in my experience computers don't come with AOL actually installed, just with a link on the desktop to launch the setup.exe and I'm betting that they have a similar clause in their EULA about configuration changes which means that the user probably agreed to it at some point or another.

      --
      I am a leaf on the wind. Watch how I soar.
    4. Re:Oh the irony... by Motherfucking+Shit · · Score: 1
      But what about all those computers that came with AOL pre-installed?
      New AOL users must agree to the Terms of Service as part of the account creation process. So while they may not have agreed to a EULA during installation (which they didn't perform), they do agree before they can get online.
      --
      "BSD: Free as in speech. Linux: Free as in beer. Windows 10: Free as in herpes." --Man On Pink Corner in #52607549.
  50. This reminds me of a Great Hack! by appleLaserWriter · · Score: 4, Funny

    Back when I was the Pool Guy, I had to employ a similar tactic. You see, many customers require pool service. A large subset of these customers require "service" on "ports" that aren't usually associated with pools. As you can immagine, "servicing" these "requests" landed me in hot water on more than a few occasions.

    One day it occured to me that I could simply change my standard contract to unconditionally allow me to preform any additional "service" the customer required. All at no charge.

    Can I sue AOL for prior art?

    1. Re:This reminds me of a Great Hack! by Anonymous Coward · · Score: 1, Funny

      Just beware of the owner of those other ports... he knows his stuff too well, and will try all your ports to see if he can connect with you.

      Ouch!

    2. Re:This reminds me of a Great Hack! by Night+Goat · · Score: 1

      I wish you weren't already modded to +5, that's the funniest thing I've read today.

  51. moron corepirate nazi stock markup fraud dinosaurs by Anonymous Coward · · Score: 0

    choking (could say jerking) each other (&, the rest of US), off, at the customer.

    what a surprise?

  52. When did services become... by Godstalk · · Score: 3, Interesting

    "internal Windows settings?" That's like calling daemons internal Unix settings. They are separate programs. Turning them on and off isn't even HARD.

    1. Re:When did services become... by Suppafly · · Score: 2, Informative

      "internal Windows settings?" That's like calling daemons internal Unix settings. They are separate programs. Turning them on and off isn't even HARD.

      Exactly. Changing from disabled to manual or automatic for the startup type is very easy. Easier than starting and stopping unix daemons. Just because the author wasn't immediately familiar with the process doesn't mean it's hard.

      Uninstalling software is hard for people that don't know how to use their computers.

    2. Re:When did services become... by fsbilly · · Score: 1

      Slashdot readers aren't the intended audience of the article. Try expaining to my mom about services and daemons and processes and the like and she'll walk out of the room.

    3. Re:When did services become... by Anonymous Coward · · Score: 0

      Guess my mom's smarter than your mom.I told her there was a "thing" she needed to turn off. Told her where to look. Took her about 1 minute. She's 60 and never heard of slashdot.

      Don't assume everyone's a moron just because there are so many of them out there.

    4. Re:When did services become... by antiMStroll · · Score: 1
      Just requires a little RTFM, right? Does it pass the Mom test?

      Damn, that felt good. ;)

    5. Re:When did services become... by Anonymous Coward · · Score: 0

      "Does it pass the Mom test?"
      Mod Parents up!! BWAHAHAHA

  53. FUD alert by Anonymous Coward · · Score: 0

    You can't block these pop-ups by shutting down ports, because Windows Messenger Service shares some ports with other useful services.

    Uhh...yes you can. If you're on AOL or any other dialup service, there is *no* reason to have your NetBIOS ports open to the world. When I was on dialup at home, I firewalled its port (UDP 137 I think; might be 139) off with no ill effects.

    The best way to stop the pop-ups requires the user to readjust some internal Windows settings

    Like disabling the Windows Messenger service? Wow, that's internal. Hint: Right click 'My Computer' -> Manage -> Services and Applications -> Services -> Messenger -> Right click and go to Properties -> click 'Stop' and change 'Startup type' to Disabled.

  54. text and thought by frankmanowar · · Score: 1

    http://www4.law.cornell.edu/uscode/18/1030.html

    i guess you're right, while unauthorized access is made, itdoesn't say anything in there about non-damage situations.... and perhaps it's in the aol terms that they can do this? anybody (show yourselves!) have a copy of those terms?

    -Frank
    --

    "Other bands play, but Manowar KILLS"
  55. the real root of the problem... by Anonymous Coward · · Score: 0

    i, for one, welcome our new AOL overlords.

    while what they are doing is certainly illegal, i would consider it on par with the virus-writer who released the worm that patched some of the other worm-exploits found earlier this year.. it's certainly a problem for a few people, but what they're doing is not intentionally malicious. it's also easy to undo those changes, if you really want the glitch to be present. :p

    unfortunately, it still doesn't tackle the base issue... which is to say, there are millions of people who simply _do not know_ how to use their computer in a responsible manner. much like how a driver must show the state that they are able to drive a car, a computer-user should be able to show the state that they are capable of properly handling a computer.. .. and if that user is unapproved, prevent them from accessing the internet. the computer may still be purchased and used by the individual, on the individual's property, but it shouldn't be taken out onto the "internet" without first receiving approval.

    ah, wait, does that mean that the government knows that your computer exists? well, yes, yes it does. wanna know a secret? they already know you exist. i have a social security number. you have one, too. i (can) have a driver's license. you (can) have one, too.

    seig heil, AOL!

  56. the only thing I'm suprised about here is ..... by Anonymous Coward · · Score: 0

    that excite.com is still in business/around. Just seeing that site was like a blast from the past

  57. Btw.. by devphaeton · · Score: 1

    We all know how to go into the Administrative Tools in XP and shut off the Windows Messenger service,right?

    So what do these products (often advertised via Windows Messenger service) that sell for $39.95+ actually do?

    Just wondering. It really disgusts me how Joe Sixpack Average Internet User is preyed on incessantly these days.

    --


    do() || do_not(); // try();
  58. It's all about the money by JSkills · · Score: 1
    When Joe User turns on his PC and fires up his AOL client and the very next thing that happens is that he gets hit with popup boxes resulting from some spammer bastardo invading his opened messenger port, who will Joe User likely blame? AOL that's who.

    AOL claims to block spam and popups for their customers and given that their market share is levelling off as well as Time Warners stock price sinking a little each day, this seems like a serious "let's-cover-our-asses" type move on AOL's part.

    If called on it, they can claim their being do-gooders on behalf of their customers - which is only partially true. They're betting that people getting these messenger pop-ups will cause greater problems that those people that realize that AOL is forcefully altering a windows port setting.

    At this point in their business, it's probably not a bad risk to take, however unethical it is.

    1. Re:It's all about the money by akahige · · Score: 1

      AOL is *NOT* altering a port setting. They are disabling a service. And furthermore, disabling the Messenger service in no way effects the functionality of the M$ Messenger.

      So, the OS and user experience is not in anyway compromised, in fact, it closes a nuisance hole that Microsoft should build a service pack or hotfix, so what exactly is the justification for a lawsuit? You certainly can't call it making unauthorized changes to the OS, because it's going to be covered by the EULA. And if you think about it, anytime you install a program that modifies your file associations, you're experiencing the same thing. Do you think they should have an approval box for each possible aspect of install? No user -- especially one's who use AOL -- is going to go through that hassle.

      So AOL'ers are left with less spam? If you're using AOL in the first place, anything the software can do to improve your day is going to be greeted with open arms and great rejoicing.

    2. Re:It's all about the money by JSkills · · Score: 1

      I stand corrected - they are not altering a port setting. I never did say it had anything to do with MSN Messenger though. AOL is turning off a service on the Windows OS that can be used for things other than spam however and this is the basis of the complaint. Some companies use this service to broadcast system-wide messages to all users that specific server is going down for example. Granted, the average AOL user will likely not be using the messenger service for anything at all, so as I mentioned in my original post, this is a calculated move for AOL to cut back on customer complaints and save themselves some money.

  59. unnecessarily sneaky by emilymildew · · Score: 1

    Why don't they just inform people that they can stop the pop-ups without any sort of action on the customers' part? Then instead of being shot down by privacy advocates, they would be applauded by their customers for helping them out with something (somewhat) complicated. Of course, they ARE AOL users, so who knows how they'd react.

  60. Re:How in the hell did this make Slashdot front pa by Anonymous Coward · · Score: 0

    Because typical AOL users are idiots and have never patched their systems. kthanx.

  61. Heh by Salamander · · Score: 3, Funny
    if this were a 17-year-old instead of AOL, the FBI would be investigating.

    According to AOL's online history, AOL is a 17-year-old. OK, it's a bit of a stretch, you have to count from when they went online instead of when they incorporated and they'd still be less than a month away from 18 years, but that's my story and I'm sticking with it.

    --
    Slashdot - News for Herds. Stuff that Splatters.
  62. Has anyone read the fine print? by Digital11 · · Score: 1

    I just received a new AOL Coaste^H^H^H^H^H^HCD yesterday and as I was tossing it in the trash I noticed some interesting fine print. I don't have the cd with me so I'm paraphrasing but it said something along the lines of this: "By installing this CD you grant AOL the right to make configuration adjustments to your computer to enhance performance."

    Seems to me that what AOL is doing would be perfectly legal then as opposed to the actions of some 17 year old doing the same. By installing AOL onto their box the user grants AOL the right to make changes. If you don't like it, don't install... This isn't even a click-through EULA or something. This is right on the packaging. While I don't condone AOL's actions, it appears that they're not doing anything 'legally' wrong.

    --
    I am a leaf on the wind. Watch how I soar.
  63. AOL users don't give sh1t. by dadeSF · · Score: 1

    Come on people, we all know that those who use AOL know nothing about "the computers", and don't care.

  64. Russ Cooper should be ashamed by The+Slashdolt · · Score: 1

    The comment at the end of the article attributed to Russ Cooper is unbelievable coming from a "security expert". For those who do not RTFA here it is

    "Russ Cooper, a security expert with TruSecure Corp., said anyone who needs the Windows messaging function that AOL disabled ought to be smart enough to know how to reactivate it."

    This type of forced security by AOL is not welcome in any form. As an analogy, what if there were a few burglaries in your town. The criminals decided that most people in your town keep their back doors unlocked so they have easy entry. How would you like it if the police or some other person decided to go to every house in your town and go in your house and lock your back door for you? Don't worry they won't steal anything, they're "protecting" you.

    Russ should be ashamed.

    --
    mp3's are only for those with bad memories
    1. Re:Russ Cooper should be ashamed by gregarican · · Score: 1

      Actually if I was an idiot and continued to keep my back door unlocked when burglaries were going on all around me I don't think I would care. As a matter for fact I would probably be thankful. Disabling a service that shouldn't have been enabled in the first place. BIg frikkin' deal. Everyone gets on their high horse about privacy, Oliver Stone-esquse governmental/corporate invasiveness, etc. that just common sense goes down the pooper...

    2. Re:Russ Cooper should be ashamed by SmilingBoy · · Score: 1

      I think this is not a good analogy. Maybe better: You asked some contractors to "update" the lighting in your house. These contractors heard a lot of complaints about burglaries occuring because people don't lock their back doors. They see that you didn't lock the back door (which you never use anyway) and lock it.

    3. Re:Russ Cooper should be ashamed by The+Slashdolt · · Score: 1

      Wouldn't it be more like, you purchase a window at home depot(analogous to the purchase/download of AOL software). You install the window in your home(analogous to installing the AOL software). Home depot decides that the window doesn't lock correctly so they go around to every customers house who bought the window, they go in the house via the window, fix the window, and leave. Not telling the homeowner of the fix.

      And the comment by Russ Cooper would be analogous to you home security system, ADT or whatever, endorsing this type of activity.

      --
      mp3's are only for those with bad memories
    4. Re:Russ Cooper should be ashamed by surfinbox · · Score: 1

      You probably are an idiot if you do not realize that 1) your analogy is utterly meaningless, and that 2) AOL took steps that were unauthorized and uncommunicated by the owner of the computer and licensee of the software on that computer. Leaving your back door open would be a conscious, informed decision based upon your intimate knowledge of the proper use of, settings available for, and current status of that door. You would also leave it unlocked if you knew that the local locksmith, in his personal discretion didn't pop by while you were at work and changed the locks or moved the hings to open inwardly instead of outwardly. The door doesn't function as you expected and you don't know about the change nor who did it nor when. The locksmith wouldn't know if you were handicapped either and REQUIRED the door to open outwardly. It is possible that such software changes - maybe not specifically this one - could also invalidate another product's license! This goes without even adressing the extremely inappropriate and probably illegal adjustment of your computer's settings by a service provider.

    5. Re:Russ Cooper should be ashamed by SmilingBoy · · Score: 1

      Not really. The whole topic is somewhat misnamed. As far as I understand, AOL did not hack into the computers using a vulnerability, but using the standard AOL Update (whatever that is, I never used AOL). So, when the customer updates his AOL software (or has it set so it updates itself), the updated software would then disable the messenger. That's how I understand how it works.

  65. adjusting internal settings? by Anonymous Coward · · Score: 0

    Please. Every time you install a piece of software it "adjusts" your operating system's "internal settings". If Microsoft rolled out a cumulative security patch that disabled the messaging service would you have bothered to post a story on /. decrying their unauthorized "hacking"?

  66. Re:How in the hell did this make Slashdot front pa by devphaeton · · Score: 1

    I installed Windows XP in September 2002. About 5 minutes after connecting to the internet, a Windows Messenger message popped up with an advertisment. A simple search on Google told me what was going on. A quick trip to http://support.microsoft.com/?kbid=302089 and I have never worried about it since. Plus, the Microsoft solution allows me to install and configure services that require Messenger as a dependency.

    Sure. Unfortunately, (and i'm not saying this to be mean).. there are more and more people getting online these days that know less and less, or don't want to learn anything. They just wantt to be `taken care of' by someone who knows, even if it's wrong.

    Sad.

    --


    do() || do_not(); // try();
  67. FUD? by jerkychew · · Score: 1

    Wow. This poster needs to do more research, and perhaps back off the sensationalism a bit re: Windows Messenger Service.

    "...Windows Messenger Service, a mostly useless tool which Microsoft has left on by default!"

    How is it useless? In a corporate environment, admins use the service all the time (at least I did) to inform users of server reboots, downtime, etc. I use it at home to send quick messages to other Windows users on my LAN. I also use it in conjunction with Linpopup, where my Linux router will pop up a message whenever something 'bad' happens (outside attacks, etc.)

    "You can't block these pop-ups by shutting down ports, because Windows Messenger Service shares some ports with other useful services."

    Um, exqueeze me? Messenger uses the netBIOS ports: 135, 137, and 139. If you block these ports, you're only disabling Windows' RPC communication, which isn't needed unless you're on an NT/2K-based domain, sharing folders, or want to actually use the messenger service. If you're on an NT/2K domain, you're most likely behind a firewall. If you're sharing your drive, and you don't have a firewall, then you're just dumb. If you don't want the Windows Messenger service running, set it to disabled! It takes 5 seconds.

    If AOL is doing Very Bad Things to its users, that's fine. Report on that. Just back the sensationalism meter down a tad when you don't know what you're talking about.

    1. Re:FUD? by ratfynk · · Score: 1

      There is another problem with non-savy NT/2000 users. If you use broadband and do not know enough about modem highjacking then you are really at risk.
      Read the Telus reports about this problem. It is mostly kids seeing if they can make free local phone calls in other cities. They even reverse the thing, by phone freaking and try to come in through the modem and out by your net! If you are getting inexplicable incoming computer handshake requests on your land line, from 1-800 numbers, then you are a target. I use Linux and it is a hoot to watch pinging ports wonderland.

      --
      OH THE SHAME I fell off the wagon and use sigs again!
  68. EULA: We have the right to do anything to your PC by G4from128k · · Score: 1

    I'd bet the AOL licensing agreement (among others) basically says this.

    The bigger problem is that the act of changing the configuration to block these ads is both benign and sinister. On the one hand it can be construed as a valuable customer service -- use AOL and we automatically update your computer to minimize spam/ads/etc. On the the otherhand unannounced reconfigurations could interfere with normal PC operations or uninstalling AOL. I'm not sure how a company can both provide tweaks like this one and explain all the implications of the tweaks to customers and not piss-off customers with to many "read this important message" notices.

    --
    Two wrongs don't make a right, but three lefts do.
  69. Firewall by Junior+J.+Junior+III · · Score: 1

    That's what my firewall is for.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
  70. Re:How in the hell did this make Slashdot front pa by M-2 · · Score: 1

    This made the front page because a company, arguably the largest US end-user Internet Service Provider, is using their software to do it without telling anyone. Some people see this as an analogue to the kind of hacking that people get arrested and sued for.

  71. if your company is using aol for net access by Anonymous Coward · · Score: 0

    we've got some other problems to talk about.

  72. Academic Computing response on campus by chota · · Score: 1

    Here's a page that we send people to at the University of Wisconsin Milwaukee when they have questions about this.

    Disabling Windows 2000/XP Messenger Service

  73. My first WMS popup by efflux · · Score: 1

    here's a bit of irony for you....

    The first (and last) of these popup's I received informed me that the only way I could get rid of those popup's was to go to some website and install some software. Well, I promptly googled for a solution, found how to disable Windows Messenger Service, and haven't dealt with it since.

    I'm sure if I did as they suggested it would have been something like a popup blocker coupled with a keylogger--of course, that's assuming it wasn't *entirely* malicicious and would actually install a popup blocker.

    --
    Do I contradict myself? Very well, then I contradict myself, I am large, I contain multitudes. -- Walt Whitman
  74. Still asks you by jam244 · · Score: 1

    To see this, I sacrificed what little innocence my computer had left and installed the latest version of AOL, 9.0 Optimized.

    Indeed, it does infect your system with all sorts of adapters, media players, and installs quicktime and realplayer without your knowledge, but it did not disable windows messenger (note: I restarted after install and again after first run).

    Then I went to their online security section where it asked if I wanted to do a scan of my machine's security settings. I allowed it. Then it told me that Windows Messenger was running and why it was bad. It then ASKED if I wanted to have it turned off for me, which I accepted, and indeed it was disabled.

    Honestly, I'm not sure exactly what this article is talking about.

  75. More like they UNhacked... by csoto · · Score: 0

    a crappy piece of shit known as Windoze...

    --
    There exists no way of exchanging information without making judgments. --Bene Gesserit Axiom
  76. Apples and Oranges by bug-eyed+monster · · Score: 1

    "The Computer Fraud and Abuse Act makes this clearly illegal; if this were a 17-year-old instead of AOL, the FBI would be investigating."

    This is a load of crap. AOL makes the change through their self-update program, and as mentioned in the article "For software to change computer settings on its own isn't unprecedented."

    This is totally different from what a 17-year-old would do, unless said teenager has sold you some software. There is nothing illegal about AOL's actions. The problem here, as in many cases, is that on home versions of Windows (and other OS's?), the single user is also the Administrator, and any program run by the Administrator can change anything.

  77. AOL is doing these people a favor by bruns · · Score: 1

    AOL is doing these users a favor. Most AOL users have no idea what windows messenger service is, and don't ever use it. By turning it off, they are doing something Microsoft *should* have done from the beginning.

    AOL is taking a big risk by doing it, but in the end, they are the only ones who are taking a pro-active approach to closing holes in people's computers.

    Ever take a look at the AOL Computer Checkup function in 9.0? It suggests fixes and other things to help patch your computer and close holes. AOL even offers McAffee Personal Firewall Express for free to download.

    --
    Brielle
  78. Calm Down by UnphaZeD · · Score: 1

    so what if AOL does that. Now that they are doing that I might want to install AOL on my system. it's really annoying and it turns itself on when you restart. next then you know your going to post a poll on who thinks they should be fined for this. let em' do it. I like it when someone does something like that. even though it IS AOL. UnphaZeD (Calm Down? yea, i think I'll go do that.)

  79. you can and SHOULD block NetBIOS by Anonymous Coward · · Score: 0
    "You can't block these pop-ups by shutting down ports, because Windows Messenger Service shares some ports with other useful services."



    Of course you can block the ports. No one should leave open NetBIOS ports -- 135 (tcp and udp), 137 (udp), 138 (udp), 139 (tcp), or 445(tcp and udp) -- to the internet. They should only be open to LAN traffic. To imply that they can't be blocked because they are needed for internet services is misinformation.

  80. AOL did this in the past with Dial up connections by mookie_black · · Score: 1

    They modified the OS in the past so Dial up would only point to them. I wonder what became of the lawsuits. THis is worst and the same as Intuit moving stuff into the boot loader. Leave my pc alone! It is my pc and my data. I bought I own it.

  81. Mystery confusion can waste IT employee time by Moblaster · · Score: 1

    The group that will pay the silent price of AOL's mystery mechanism is the poor IT schlubs who have to figure out why some computers that use the Messenger service are no longer Messengering. There will be hundreds or thousands of these guys who spent hours or days trying to track down this "little" issue, presuming there to be some kind of weird and horrible network problem going on. Was the firewall violated? Why are we losing traffic on these ports? etc. Who would ever expect AOL to play around with an "advanced" IT function unrelated to the core operation of the AOL software. AOL

    1. Re:Mystery confusion can waste IT employee time by gregarican · · Score: 1

      If it takes hours or days for an IT Support staffer to figure out someone disabled the Windows Messenger service these users have bigger problems than they think. Of course we are talking about Windoze support guys after all. They are just about one rung in the intelligence ladder above AOL users!

  82. Re:How in the hell did this make Slashdot front pa by Listen+Up · · Score: 1

    Is the actions of AOL within the contract license agreement? Has anyone asked that question yet?

  83. Why Linux is better by ashitaka · · Score: 1

    Steps to stop and disable a service running on Win2K: 6
    Steps to stop and disable a service running on WinXP: 9

    Steps to stop and disable a service running on Linux: 3

    1) Open a Command Prompt (OK, OK, Terminal Session)
    2) Type: service messenger stop
    3) Type: chkconfig messenger off

    --
    If you don't want to repeat the past, stop living in it.
    1. Re:Why Linux is better by davidstrauss · · Score: 1
      Steps to stop and disable a service running on WinXP: 9

      Will you Linux zealots ever realize there's more than one way to do things?

      Let's do it Linux-style! (Manually editing low-level config options)

      1. Open regedit
      2. Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Messenger
      3. Change the value of "Start" to 4.

      Of course, you have to be an admin to do such a thing (or use run as...), but you never included the su command either.

      I could easily make a .reg file that changes it in one double-click operation. I hate when people compare the graphical, slow way to do something in Windows with Linux command-line wizardry.

    2. Re:Why Linux is better by Sexy+Commando · · Score: 1
      No, Linux people have this weird concept of "don't log as root." So you'll have to type su/sudo first, and then your root password. If you have ulimit set for your user accounr, be sure to reset your ulimit before start/stopping any services. Which makes number of steps required to stop a service on par with the superior Windows, which saves a lot of work by no need for root password. :p

      The line:
      Steps to stop and disable a service running on Redhat GNU/Linux System: ~7

      would be a more realistic and precise statement:

      And it is politically incorrect to post conmmand line instructions without specifying which distro it is for. What about us Gentoo users?

    3. Re:Why Linux is better by mOdQuArK! · · Score: 1
      So you'll have to type su/sudo first, and then your root password.

      Actually, I believe that the sudo command requires the current user's password, not the root password. So the users don't need to know the root password (sudo would be kind of useless as an access-control command if any users allowed to use it knew the root password). Which users & what commands they are allowed to run is defined by the configuration file.

    4. Re:Why Linux is better by Anonymous Coward · · Score: 0

      No, the "low level" version in Linux would be manually editing the init scripts.

      chkconfig is actually the high-level interface, like NET START or NET STOP on Windows.

    5. Re:Why Linux is better by caluml · · Score: 1

      Or you could never leave the command prompt:

      echo "Windows Registry Blah" > foo.reg
      echo >> foo.reg
      echo "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi ces\Messenger" >> foo.reg
      echo "DWORD:Start = 4" >> foo.reg
      regedit /s foo.reg

      (I know I didn't get the right syntax, but you people running Windows can always export one and change it)

    6. Re:Why Linux is better by bogado · · Score: 1

      This is not comparable to what the parent stated, this would be more like doing the really low level configuration. This procedure would be like instructing the user to go /etc/init.d/rc5.d directory (folder?) and delete the file S??messanger and K??messanger.

      Linux, at least most (all?) the distros have some simple interface to stop/start services. In red-hat the point and click way would be :

      (1) find the "services" option in the "hat menu" (I have ximian, so my menus are a little different)

      (2) type your root password

      (3) select the service in the list of services.

      (4) click the stop button.

      (5) uncheck the services, so it don't start again next boot

      In fact for the point and click user, this type of configuration is usualy as easy in linux and windows. Windows usualy simply don't have an option for the user who likes comand-prompt (yes they exist, belive me).

      --
      []'s Victor Bogado da Silva Lins

      ^[:wq

    7. Re:Why Linux is better by arkane1234 · · Score: 1

      Steps to stop and disable a service running on Linux: 3

      1) Open a Command Prompt (OK, OK, Terminal Session)
      2) Type: service messenger stop
      3) Type: chkconfig messenger off


      Wow.. Lindows has the "service" and "chkconfig" apps?

      Because no one else would be stupid enough to log into X as root.

      --
      -- This space for lease, low setup fee, inquire within!
    8. Re:Why Linux is better by davidstrauss · · Score: 1

      Actually, the grandparent of my comment stated exactly that. The parent was criticizing the number of steps to use the GUI-mode configuration, which is extremely similar in function to the method in Red Hat's GUI that you describe. I merely provided a three-step, albiet low-level, way to do the same in Windows. The closest thing Windows has to command line service control is "net start" and "net stop", neither of which actually disables the service.

    9. Re:Why Linux is better by arkane1234 · · Score: 1

      And it is politically incorrect to post conmmand line instructions without specifying which distro it is for. What about us Gentoo users?

      You don't have to worry, Gentoo was smart enough to leave out the messenger service :P

      --
      -- This space for lease, low setup fee, inquire within!
    10. Re:Why Linux is better by Anonymous Coward · · Score: 0

      In WinXP you can do the following:

      sc stop messenger| sc config messenger start= disabled

      Even works across the net using the following syntax:

      sc hostname stop messenger| sc hostname config messenger start= disabled

    11. Re:Why Linux is better by Jouster · · Score: 1
      The closest thing Windows has to command line service control is "net start" and "net stop", neither of which actually disables the service.
      Try "sc".

      Jouster
    12. Re:Why Linux is better by davidstrauss · · Score: 1

      That's interesting. I wasn't aware of that tool.

  84. you mean you can't connect to msn from gaim or so? by Anonymous Coward · · Score: 0

    If you cannot connect to msn using gaim or the like, there are solutions:
    According to gaim.sf.net it does work, you just have to have the ssl libraries properly installed.

    I'm not sure if that's what you meant though...

  85. What about the Service Agreement? by Spyder · · Score: 1

    I've never been an AOL customer, so I wouldn't know. But when a AOLer signed his life way, he may have consented to this. Has anyone checked the Trems of Service? If it isn't, why don't we see if we somebody can't organize a class action suit against AOL for this. Then AOL might get with other teir 1 providers and sue MS for negilgence for all the worm fun.

    To a more important point: This is not so good, in the same way as not having script kiddies isn't good. By killing this, you make these security issue much less visible to Joe and Jane AOL. Doing this or even going after the sources of these pop-ups doesn't work to fix the central issue of the reprehensible security model that MS seems to advocate. While the blatant shortcomings of MS software in the realm of security are pretty well known to the denizens of ./, it's not something Joe and Jane have a handle on. Moreover they don't understand what effects these issue really have, much less that many of the issues directly pretaining to them are preventable. BTW raise your hand if you actually got to the bottom of the paragraph, congratulations.

    --
    Spyder
  86. It's been my experiance by pair-a-noyd · · Score: 1

    that anyone using AOL is usually always in the shallow end of the gene pool anyway.

    Most of them have no clue and are just thrilled shitless with AOL and Windows ME...

    They just get all hot and bothered when they dial in and they get the "You've got Mail" voice as they download their daily load of spam and viruses. And then they are all sad when they click off and the AOL man tells them "Goodbye"..

    Jeez.. One friend of mine who is elderly started with AOL and is sticking with it no matter what I tell him because it's what he is used to using. He's afraid to change.
    But he gets all mad because he can't find anything that he searches for, he gets bombarded with ads and commercial sites for the first several pages that he has to wade through before finding the free stuff.

    AOL is like a nanny service for the mentally impaired. Just about every single person using AOL is highly likely to be totally computer illiterate.

  87. Re:Linux users prove themselves ignorant once agai by Anonymous Coward · · Score: 0

    What makes you think we use Windows at all?

  88. Re:bs by micq · · Score: 2, Insightful

    AOL sucks and should be put out of its misery.

    Don't you mean 'put out of our misery'... AOL and it's users run around in their own ignorant bliss... Maybe we should support them seceeding from the internet...

  89. Re:How in the hell did this make Slashdot front pa by Anonymous Coward · · Score: 0

    That technote covers the wrong Windows Messenger service (the IM one, not the notification service being discussed). You lose your expert points.

  90. hmm by Suppafly · · Score: 1

    Are they actually doing this automatically, or only after you enable the popup blocking? AOL advertises that their service enables popup blocking technology, so its hard for me to see the complaint.

    Just like how ad blocking services block useful popups used by webmail and similar systems, AOL's adblocking is blocking windows messenger service popups.

  91. AOL Users will love it by papasui · · Score: 4, Interesting

    I can almost gurantee that about 95% of all AOL users will be thrilled. I'm a supervisor for a broadband services department and we often get customer's who switch from AOL only to find that spam/pop-ups/porn/etc on the unfiltered internet is so anonying that they want to go back to AOL immediately. Those people love to have their hand held through everything and want AOL to protect them from the internet. Almost anyone that actually uses net send probably isn't on AOL, they have a true ISP.

    1. Re:AOL Users will love it by Anonymous Coward · · Score: 0

      You may know what effected means, but you don't know how to use apostrophe's [sic]

  92. no thanks by baneblackblade · · Score: 1

    I already have enough reasons not to use AOL.

  93. White Hat Hacking??? by Anonymous Coward · · Score: 0

    Sure, their intentions are goood. Tell that to the judge who sentences Nathaniel Heatwole to 5 years in a federal pen for "white hat" testing of airline security by hiding box cutters on a plane.

    First rule of benevolent crime-committing; be a multi-billion dollar corporation.

  94. what are you talking about?? by Anonymous Coward · · Score: 0

    "The best way to stop the pop-ups requires the user to readjust some internal Windows settings. As you might imagine, many users are reticent to do that."

    What on earth are you talking about? It's as simple as disabling the Windows Messenger server. Gee, who would have thunk it!

  95. Right. by haraldm · · Score: 1

    "If you're running a recent vintage version of Windows, and connecting to the Internet with an IP address reachable from the outside world, ..."

    If you do that, you don't deserve it better. If you drive 100 mph on a bumpy road with an old, rusty Chevy, and it breaks, nobody complains. Nobody with some brains would do that, though.

    D'oh.

    --
    open (SIG, "</dev/zero"); $sig = <SIG>; close SIG;
  96. Is this why the average user is dangerous? by symbolic · · Score: 1


    I'm not a big XP user, although I do have XP installed at home. Fortunately, the only thing I use it for is OPEN SOURCE software that runs on 'doze, and of course, games. I ran into the messenger madness, and the first thing I did was search the net for an answer. Disabling the messenger service is so simple that the average user should be able to handle this. Not being able to accomplish something like this is akin to not being able to put the seat forward in a car to make more room for trunk storage. One might reason that if they can't handle the responsibility, they shouldn't be using it in the first place- at least as long as it's connected to the internet.

  97. Solution: Disable using grc's shoot the messanger by dogfud · · Score: 1
    Use Gibson's (www.grc.com) shootthemessanger and disable it.

  98. AOL unfairly shifts support burden to IT depts. by Moblaster · · Score: 1

    The group that will pay the silent price of AOL's mystery mechanism is the poor IT schlubs who have to figure out why some computers that use the Messenger service are no longer Messengering. Imagine the clueless CEO running AOL on his computer... he does not get the IT department's messages about the impending corporate network emergency maintenance shutdown in 30 minutes, and goes ballistic when he loses data. There will be hundreds or thousands of these IT guys who spent hours or days trying to track down this "little" issue, presuming there to be some kind of weird and horrible network problem going on. Even "little" changes do not just happen. Prudence requires checking for system failures or security breaches. Was the firewall violated? Why are we losing traffic on these ports? etc. Who would ever expect AOL to play around with an "advanced" IT function unrelated to the core operation of the AOL software? AOL did this because they did not want to deal with 15 million clueless AOL customers asking them about this annoying mystery advertising that, to the inexperienced eye, looks like it comes from AOL. So they made it someone else's problem. The silent karmic screams of IT departments may well forever haunt the souls of those AOL devils.

    1. Re:AOL unfairly shifts support burden to IT depts. by arkhan_jg · · Score: 1

      You know, if I had a machine that was no longer accepting windows messenger messages, and I needed it to, the first thing i'd check would be general network connectivity, then I'd check that the service was running.

      Spending hours or days to track it down would be a symptom of an incompetent engineer.

      Prudence requires checking for system failures or security breaches.
      You're worried about security breaches, yet happy to let the CEO dial direct to the internet with an insecure connection via AOL?? While he's connected to the corporate network??

      --
      Remember kids, it's all fun and games until someone commits wholesale galactic genocide.
  99. Re:Firewall --- Missing from AOL by Anonymous Coward · · Score: 0

    When installed, AOL overwrites XP's Internet settings with its own, proprietary settings. Those settings overwrite the "Properties" window where XP users normally turn on the firewall.

    AOL users *can't* turn on XP's built-in Firewall, because AOL's Internet connection settings don't include any way to access it.

    That might be why AOL is fiddling with their users settings, to make up for *earlier* fiddling.

  100. What application? by UrgleHoth · · Score: 1

    This begs the question: what legistimate applications use Windows Messenger Service? (Assuming that messenger popup ad exploits are not legitimate)
    Then, why use Windows Messenger Service?

    --

    Dogma - "let's just say we'd like to avoid any empirical entanglements."
    1. Re:What application? by arcanumas · · Score: 1

      It was meant to be hypothetical. I don't even have Windows on my machine and i don't own a company.
      I guess i should have clarified it. Sorry.

      --
      Slashdot Sig. version 0.1alpha. Use at your own risk.
    2. Re:What application? by HughsOnFirst · · Score: 3, Interesting

      When I worked at Cisco, I wrote an app they sell that uses Windows Messenger Service to warn of servers having problems.
      All the uninterruptable power supplies used Windows Messenger Service to send notices that they were switching to or from batteries. The Samba printers used Windows Messenger Service to tell users that their print job had printed or that the paper had jammed.
      I wrote a couple scripts to send messages to any computer that I happened to be logged into if a particular string showed up in my email.

      Using "net send" to send messages to coworkers during conference calls was pretty fun

      The UPS and printer messages are pretty mainstream though.

    3. Re:What application? by dohcvtec · · Score: 1

      I don't know about any applications using it, but we use it interactively at the small company I work for. I use it instead of Post-Its. If I need to talk to somebody and they're away from their desk, I just go back to my desk and send them a quick messenger message. Then when they get back to their PC it's staring them in the face. It's also a nice tool for sending broadcast messages to the entire domain - we only have PA speakers in some parts of the building, so it is a handy PA substitute.

      --
      -- Never hit a man with glasses. Hit him with a baseball bat.
    4. Re:What application? by pla · · Score: 1

      This begs the question: what legistimate applications use Windows Messenger Service?

      Many UPSs use it to notify you of a power outage (not that you could miss the lights going out, but...).

      I personally use it to send myself notes when I need to move between two 'doze boxes on my LAN (all two of them... For the Linux boxes, I'd just do the work remotely).

      My SO also uses it to page me without having to yell upstairs to me. Hmm, waitasec... Damn! I *should* disable this! Like I give two shakes of a rats tail about the cute little pair of shoes Victoria's Secret has on sale today?

  101. What happens when... by phorm · · Score: 1

    Somebody was running an application that was semi-dependant on the windows messaging protocol. Albeit, the thought of such a thing gives me shudders as there are many better ways... but I could see this being a problem for AOL.

    What's good for the majority isn't good for everyone, and when it comes to modification of personal property there's likely a lawsuit on the horizon...

    Of course, if AOL had pre-notified customers for authorization to do this, it would not have been a problem. There was a time even when they could have sent out a patch via email, etc... but those days have passed due to spoofing of email and "official" patches.

  102. Mod parent up by jargoone · · Score: 1

    A-friggin-men, at least someone gets it. Running Windows is in no way worse than the

    $ su
    Password:
    # rpm --install somepackage.rpm

    that even experienced Linux users do on a very regular basis.

    Do you examine, by hand, everything that gets installed? I didn't think so...

    1. Re:Mod parent up by caluml · · Score: 1

      When I was running Redhat, the only binary things I installed were Redhat RPMs. Everything else was from a tar-ball. And yes, I am aware that because I didn't read every single line of said tarballs that it could have had a backdoor or some code changed in it. But it's a damn sight better than connecting to some random server, downloading some dodgy rpm, or exe, and installing it.

      However, I wish Gentoo would use GPG sigs for their ebuilds rather than MD5sums. You listening, drobbins? :)

  103. Re:bs by johndoesovich · · Score: 1

    Yes, thank you for correcting me.

    --
    alias dir='rm -rf /'
  104. Is this so bad/unusual? by elcheesmo · · Score: 1

    Software makes changes to system settings all the time. Sometimes it's nice enough to tell you (like when you install CD burning software and it asks if you want to disable autoplay), but I'm sure often times it never tells you, and you'll never know because whatever it changed didn't have any noticeably negative affects. So I give AOL props for fixing an annoying feature. And as long as it doesn't install Gator on my computer, I'm not complaining.

  105. Stop the FUD by nuggz · · Score: 1

    Formatting a users hard drive without asking isn't detroying their computer, it's just informing them they are vulnerable, and really should update their system configuration.

    Sorry, it is MY computer, it is MY responsibility. Others shouldn't go around taking care of it for me without my permission.
    At least by demonstrating they are willing and able to control users computers. And acknowledge that they have a responsiblity to control thier users computers they have opened themselves to liability for any worms or DDOS attacks from within their network.

    "Oh I thought AOL made sure my computer is behaving properly like they did last time"

    (BTW this post is half sarcasm, half my thoughts )

  106. I trust in Russ by LookSharp · · Score: 1

    Russ Cooper, a security expert with TruSecure Corp., said anyone who needs the Windows messaging function that AOL disabled ought to be smart enough to know how to reactivate it.

    "I hope more and more providers do this type of proactive security," he said, "and that we don't condemn them for things we wish everybody would do for themselves."


    I have been an NTBugTraq member for five years. Russ is usually right, and I think he is in this case. They aren't hacking your computer, they're securing it. If you need the messenger service, re-enable it. It's no different than if they install a software upgrade that conflicts with some other functionality of your specific configuration.

  107. Never good if done without explicit permission by Faluzeer · · Score: 1

    "This is a good thing. Windows messenger is not used by the bulk of the AOL userbase except to receive spam."

    A better way would be to have AOL put together a page explaining the problem and providing the user with a script to run to change the settings (after confirmation dialog asking if they are sure they want to make the changes).

    Making changes to a users system without getting explicit permission opens up a whole can of nasty worms.

    What happens if the changes they make hose your system?
    What happens if the changes they make break one of more custom applications that you require?

    What happens if the company decides that it wants to monitor all of your activity so it installs spyware on your system?
    What happens if the company decides they want to lock you into only using approved applications (theirs)?

    1. Re:Never good if done without explicit permission by jaredmauch · · Score: 1
      I'm not responding to your other hypothetical issues such as spyware, etc.. They are likely to accidentally install it themselves via spam they receive. I'm going to deal with the sole issue you bring up about the windows messenger service. Please note this quoted text from the article since you did not take the time to read it:

      AOL then developed a tool that users could run to turn off the feature entirely, but few bothered, even though complaints about such messages kept growing, Weinstein said.

      Clearly the users are uneducated about the need for disabling the service if they are complaining about the side effects. With the next release of Windows being so far out there at this point, the time for a new security methodology to be released by them of enabling the services as necessary and with explicit knowledge instead of enabling them all by default (eg: the biggest difference btw security of redhat 3.0.3 vs redhat 9) is key here. People don't know they need to turn it off to stop what they're complaining about.

    2. Re:Never good if done without explicit permission by bev_tech_rob · · Score: 1

      Then you discontinue service......

      --
      You're messin' with my Zen Thing, man.....
  108. This is SO WRONG by TheKnightArgent · · Score: 1

    Damn. If AOL wants to provide this service to its customers, it should offer to let them download an app that makes the change for them! They're just trying to see how far they can get before someone slaps their hands.

  109. dudes.. by Anonymous Coward · · Score: 0

    Does anyone else realize that this is simply an effort for one 'almost monopoly' to beat back another 'almost monopoly'? (dont look at AOL, look at AOL-Time-Warner)?

    i mean, the average AOL user has windows XP, and hey, look, they've got "windows messanger?" some of them are gonna log on and use the service. Direct competition with AIM and ICQ (which AOL owns, remember?).

    Anyway, I think AOL is over stepping its bounds.

    1. Re:dudes.. by gregarican · · Score: 1

      MSN Messenger is the IM app that Micro$loth has. Windows Messenger is a service that runs as part of the NT/2000 branch OS. It pops up NET SEND messages. Winpopup.exe is the 9x branch OS equivalent. You are talking about something totally different. Nice kneejerk, conspiracy-like reaction though.

  110. Read first, then type, michael by jargoone · · Score: 1

    Please RTF US code before you cite it. I don't see how you could have missed the very first text on that referenced page:

    Whoever - having knowingly accessed a computer without authorization or exceeding authorized access

    Yes, a 17 year old would take shit for doing the same thing. The difference is, people didn't sign a license agreement, giving authorization, with the 17 year old. /. editors are apparently capable of spreading FUD, too.

  111. change their software, by AchmedHabib · · Score: 1

    Now I have never tried a AOL connection so I do not know how it works, but the article says "But the setting changed is on Windows, not AOL's software. ". So if you are running some special software to connect to AOL, why did they not just add code that would filter/block it in their own software as a default. and the give the users that ability to turn the filtering off?

  112. To Whom do AOL customers complain? by LordZardoz · · Score: 1

    If an AOL user gets a random advertising popup at some in-opportune time, odds are that the customers call up AOL to complain about a popup. This puts AOL in a situation where they need to fix a problem caused by Microsoft. After all, a customer complaint costs AOL time to deal with. So this solution is their best option. No pop ups mean no complaints.

    AOL's best option would be to have the Install process for thier internet suite offer to disable the relevant settings and prompt for a Yes / No as a final step to the install.

    END COMMUNICATION

  113. Re:Linux users prove themselves ignorant once agai by Anonymous Coward · · Score: 0

    The only ignorance is yours by lumping all linux users together. Please, try not to be so incredibly stupid.

  114. Re:How in the hell did this make Slashdot front pa by gregfortune · · Score: 1

    Even if it is in the contract, is it enforcable? Seems like pretty shaky ground to me.

  115. Know what? by Anonymous Coward · · Score: 0

    I'm with you 99%.

  116. Wasn't this an issue like LAST YEAR? by greymond · · Score: 1

    I could have sworn there was a post about this on /., as well as I've seen this earlier this year on both Wired and Cnet. One of them even gave step by step instructions on how to turn Messenger off which even for a novice was simple if they followed the directions.

    Click start - programs - control panel - administrative tools - services - located "Messenger Service" - Double click - select "Stop Service" - select "Disabled"

    Done...

  117. OMG OMG OMG by Anonymous Coward · · Score: 0

    AOL has come up with another solution. They're going into subscribers' machines, without asking and making the adjustments themselves!

    yeah, like what's next? install programs that'll modify your registry?

  118. MOD PARENT UP !!! by gregarican · · Score: 1

    It's funny how that "news for nerds" would lead one to think that it would be factual, objective, scientific, technical, etc. Maybe not, as this is a prime example of more subjective FUD drivel.

  119. Re:Linux users prove themselves ignorant once agai by gregfortune · · Score: 1

    It's not about that. It's about AOL taking action like they did. Of course you can disable messenger and of course messenger sucks huge chunks for most users. The real question is if AOL should have made the change they did and if we should be concerned about any possible implications.

  120. It's been my experi[e]nce by Anonymous Coward · · Score: 0
    that anyone using Slashdot is usually always in the shallow end of the gene pool anyway.

    Most of them have no clue and are just thrilled shitless with Slashdot and Linux...

    They just get all hot and bothered when they dial in and they get the "This page was generated by a Squad Of Ninja Marmots" message as they download their daily load of FUD, misinformation, lies and pointless zealot hysteria. And then they are all sad when they click off and CmdrTaco tells them "Pants are optional"..

    Jeez.. One friend of mine who is elderly started with Slashdot and is sticking with it no matter what I tell him because it's what he is used to using. He's afraid to change. But he gets all mad because he can't find anything that he searches for, he gets bombarded with ads and commercial sites for the first several pages that he has to wade through before finding the free stuff.

    Slashdot is like a nanny service for the mentally impaired. Just about every single person using Slashdot is highly likely to be totally computer illiterate.

    1. Re:It's been my experi[e]nce by Anonymous Coward · · Score: 0

      ROFL! I spilled keyboard in my coffee, thanks.

  121. Sign Me Up for the Class Action Suit by serutan · · Score: 1

    Anybody with any knowledge of a class action suit against AOL/Time Warner for this, please post conspicuosly somewhere. Let them whine all they want about "piracy". The shoe is on the other foot when they act like they own other people's computers. I would like to see a big payout to victims, and jail time for the execs who approved this.

  122. Can they win? by Raven42rac · · Score: 1

    First of all, "recent vintage", I know it is literally correct, it reads to me as "new old" Maybe "2K/XP" would have been better. Second, how do you know that this provision is not in the "Terms Of Service" for AOL. If it is, tough shit, if not, who cares. Who the hell needs windows messenger service on by default? If you need it, then you can just set it up manually. I commend AOL for plugging Microsoft's oversight. I do not use AOL, but I think that they are on the right track with all in one pop-up blocking, firewall, anti-virus, etc. It serves its purpose for the non techno savvy among us quite well. So what I am saying is this, the sky is not falling. I am sure if AOL just stagnated and did nothing everyone would be throwing out buzzwords like "lack of innovation". Can they honestly win? Sheesh, first troll posts now troll headlines? What is next?

    --
    I hate sigs.
  123. Assisted Living by rjstanford · · Score: 1

    If I lived in my own house, or was a business? Yeah, I probably would be annoyed. Then again, people use AOL because they don't want to deal with all that crap. What if you knew people who lived in assisted living units and who sometimes left their back doors unlocked (even though they'd never used them, and many of them didn't even realize that the door was there behind the wall hanging)? Wouldn't it make sense for the complex to lock all of the doors, and unlock them or point out the key to the small percentage of residents who a) noticed, and b) couldn't unlock the door themselves?

    --
    You're special forces then? That's great! I just love your olympics!
  124. is it still hacking when... by donaldberry · · Score: 1

    it is part of an update to their software? i mean it is not like they have 10 guys in a room hacking into all their customers computers, this is an AOL software update, an executable that thier customers are agreeing to install on their machines when they download it or click "yes" to update now or whatever it is that they do to get the update. "but they still don't have the right to change my settings!" why not? every software you install on your machine changes settings. video card express installs modify the windows registry, video games usually update direct x for you, and not to mentional all of them are creating folders and files on your machine. its not illegal - you agreed to it. i know some proprietary email servers that when you install them they look to see if microsoft's SMTP service that comes with IIS is running and if it is, disable it. its fun to think to AOL is hacking its customers but i don't think that is the case here.

  125. Messenger SPAM Poem by Anonymous Coward · · Score: 0

    Nobody
    Is
    Gonna
    Get
    Every
    Ridiculous
    Spam Message

  126. So, your telling me... by stinkwinkerton · · Score: 1

    That installing the AOL software on a computer I run may hose up the operating system?

    Holy crap!

    And I now that I tried uninstalling it, the operating system is hosed up too!

    HOLY CRAP!

    (Ok, I'm talking about back in the old Win95 days, but you get the point.)

    --
    "Look! There! Evil, pure and simple from the Eighth Dimension!" --Buckaroo Banzai
  127. AOhell by ArCaNe50 · · Score: 0

    who the hell uses aol anyway. I am waiting for the day when it is gone. People ask to to fix their computers and as soon as they tell me their aol does not work I say uninstall it and you might be able to use the actual internet, not that compressed cashed one.

  128. Leave my computer alone by theora55 · · Score: 1

    It's MY computer. Mine, not AOL's, not Microsoft's. If you want a setting changed, you have to ask. AOL could easily have built in a message box with a yes/no option. It's a bad precedent. AOL is doing what M$ does and assuming they they know better than the customer, and making decisions for them. Messenger Spam is evil, but allowing AOL to make decisions for me is not an improvement.

    The only excuse is that AOL must have figured out that only the truly clue-free keep AOL accounts (with apologies to those of you who don't have a better option).

  129. Bad legal conclusions. by Compulawyer · · Score: 4, Informative
    The Computer Fraud and Abuse Act makes this clearly illegal . . . .

    Ummm, no it doesn't. Should AOL be doing this? HELL NO. If AOL did it to MY system, I can guarantee I would be filing a lawswuit. But it would be a CIVIL suit, not a criminal action.

    Why you ask? Because criminal statutes are drafted very carefully and interpreted narrowly. The reason for that is that it is a basic legal principle that people should have adequate notice of what is a crime and what is not.

    Now before I get flamed by everyone who has heard the saying, "Ignorance of the law is not an excuse," let me tell you that "notice" of the law is provided by publishing the law so it is publically available.

    Without going into gory detail, I can tell you that the statute cited in the post, 18 U.S.C. 1030, is not violated if all AOL is doing is shutting off Windows Messenger. Is it right? No. Is it a crime? No, because all the requirements for it to be a crime ("elements" of the crime) are not met. At least I don't see any evidence that would support it. Specifically, on first glance, I don't see any of the following that would be necessary to sustain a conviction under some subsection of the act:

    • Obtaining information from the computer that the United States has determined needs to be protected (or some other information that can be broadly categorized as potentially harmful to the interests of the country);
    • Obtaining financial information or credit reports;
    • Obtains anything of value...
    The list goes on, but you get the point. What you SHOULD be asking is why the FBI is not prosecuting SPAMMERS under this act. There are sections that would cover some types of spamming activities.

    One last rant -- if you aren't a lawyer, don't give opinions about what is and is not a crime. You can be sued for defamation (libel, slander) for accusing someone of a crime. You wouldn't get advice on how to code from someone who knows nothing about computers. Don't take legal advice from non-lawyers.

    --

    Laws affecting technology will always be bad until enough techies become lawyers.

    1. Re:Bad legal conclusions. by Anonymous Coward · · Score: 0
      One last rant -- if you aren't a lawyer, don't give opinions about what is and is not a crime. You can be sued for defamation (libel, slander) for accusing someone of a crime. You wouldn't get advice on how to code from someone who knows nothing about computers. Don't take legal advice from non-lawyers.

      I've seen this FUD from shysters all over. The fact is, that as a non-lawyer I have considerably less restrictions on what I say and discuss about the law that you lawyers do. Attempting to intimidate non-lawyers into not educating themselves about the law in open discussion is an RIAA-quality business plan.

    2. Re:Bad legal conclusions. by Compulawyer · · Score: 1
      You're missing the point - this isn't someone trying to educate themselves in the law (I proposition I am ALL FOR - attend one of my FREE talks on Intellectual Property for Computer Scientists if you don't believe me). Thisw is about someone who apparently does not have any legal training making accusations that crimes have been committed.

      When people with no legal education give legal opinions, they are spreading FUD. Plain and simple.

      Oh by the way - if you are a non-lawyer, you are subject to one restriction that I am NOT -- YOU may be prosecuted for practicing law without a license if you give legal advice to someone. I have my license. I have 3, in fact...

      --

      Laws affecting technology will always be bad until enough techies become lawyers.

    3. Re:Bad legal conclusions. by Craig+Ringer · · Score: 1

      Because criminal statutes are drafted very carefully and interpreted narrowly.

      I'm afraid there might be a missing "should be" in there... possibly where that "are" is. Too many laws are now drafted broadly, and you no longer know when you're committing a crime. Good examples include the US's DMCA and the drop-jaw PATRIOT act.

      If only Australia was much better...

    4. Re:Bad legal conclusions. by ScrewMaster · · Score: 1

      You wouldn't get advice on how to code from someone who knows nothing about computers.

      Actually I get it all the time ... I just don't take it.

      --
      The higher the technology, the sharper that two-edged sword.
  130. AOL _did_ notify me before switching off messenger by Anonymous Coward · · Score: 0

    When I did this (a few weeks ago), I seem to remember a popup box came up with the details. In fact, it even gave instructions on how to turn it off myself and offered to do it automatically if I chose. I think that qualifies.

    AC@AOL

  131. So what's new? by digrieze · · Score: 1

    This is nothing new, AOL has been messing with system files for so long it's ridiculous. I never minded them updating THEIR OWN software when a user logged on or off, that's resonable. A few years back they started messing with drivers and settings for video and sound cards. Most people never noticed since the drivers worked okay with generic VGA/SVGA systems, but if you had a high end card or one that relied on directx you'd find yourself in 640x480/16 colors on the next reboot. You could fix it by reinstalling the card, but the next time you logged onto AOL it hosed the card again. The sound problem wasn't as obvious, it just knocked ALL your sound down to the lowest possible quality (really sucked on a 5.1 sound system). The only answer was to swap services, which is hell getting AOL cancelled and then cleaned from the system anyway.

    The positive side is that I made a lot of great free meals off friends that had the problem. Fix those and they'd pop for a steak quick! Looks like AOL is going to keep me well fed with the new version also.

    --
    It doesn't matter what you wrap your emotions around, Reality is a brick wall specifically designed to scramble eggs
  132. Closed source. by caluml · · Score: 1

    Wow. Surely the best explanation why **not** to run closed source software. You just can't tell what it's doing.

  133. Re:It was only a matter of time.. by Anonymous Coward · · Score: 0

    I for one am glad I run linux, and thanks to MS latest update to messenger, I can't even use it. WOOT!

    Do you even know the meaning of the acronym "woot"? Look it up at dictionary.com, lamer.

  134. one problem with e-mail instead of net send by fullmetal55 · · Score: 1

    how do you e-mail the fact that the e-mail server is down?, and then again when its up.

    1. Re:one problem with e-mail instead of net send by SmilingBoy · · Score: 1

      well, I guess you can't e-mail if your e-mail server is down :-) True. But what's the problem e-mailing when the server is up again?

  135. That's what they pay for! by rev063 · · Score: 1
    You miss the point entirely. Joe Sixpack is paying for all of the settings embodied in the AOL software which improves their Internet experience. Turning off the Messenger Service is part of that improvement.

    The fact that it's a trivial change, at a technical level, is totally besides the point. Sure, Joe Sixpack could turn off the service himself, but the point is he doesn't know how (or even that it's the cause of the popups!). All he knows is the popups are gone and he's happy.

    It reminds me of the old story about the guy who had a blocked drain. He calls a plumber, and all he does is tap on the pipe with a hammer. Presto, the problem is fixed! The plumber then hands the guy a bill for $500. "Why is this so much?" he says. "Hold on, let me itemize that bill for you" says the plumber:

    For tapping on pipe: $10
    For knowing that tapping would fix the problem: $490

    And that, my friends, is the moral of the story.

  136. Dipshit by Anonymous Coward · · Score: 0
    How does your OS stop this from happening? Something like the RedHat Up2date service could easily alter the service state on a Linux box (I'm assuming does just this and can restart Apache etc).

    Right, but I'd be running that myself. AOL never asked, they're just changing shit. Likening a third party changing my OS to me doing it myself is absolutely asinine.

  137. As if AOL hasn't been doing this all along... by aquarian · · Score: 1

    AOL has a long history of this kind of thing -- their proprietary dialers and IP stacks, for example, break all other dialer/network software. I've spent countless hours "undoing" dozens of AOL installations, for people trying to switch to other ISPs.

  138. Just popup a window warning the user by LoRider · · Score: 1

    AOL could use Windows Messenger to popup a window that says, "You're computer has been infected with a virus. We are going to fix the problem, sit back and be quiet while we fix your OS. If you want to contact someone regarding this problem call: 1-800-MICROSOFT and tell them AOL is fixing my computer in reference to TID:0102930405895."

    I would be concerned about this situation if it weren't AOL. AOL has the lowest common denominator users who don't know jack about their computer and need all the help they can get. If you don't want AOL messing with your computer, don't use AOL.

    --
    LoRider
  139. How ya figure? by siskbc · · Score: 1
    This isn't AOL looking for passwords--this is the rough equivalent of them updating the AOL software.

    I disagree - Windows messenger is part of windows, not AOL's software.

    If you want an ISP that just gives you a modem dial-in and e-mail box, then AOL simply isn't your choice.

    Clearly, which is why I'd use AOL after every other provider dropped off the face of the earth. But I still think changing the OS without prompting the user is a poor choice.

    --

    -Looking for a job as a materials chemist or multivariat

    1. Re:How ya figure? by Micro$will · · Score: 1

      I disagree - Windows messenger is part of windows, not AOL's software.

      Ask your average AOL user what's the difference between AOL, Windows, and the Internet.

    2. Re:How ya figure? by Planesdragon · · Score: 2, Insightful

      Windows messenger is part of windows, not AOL's software.

      So is the Start Menu, dial-up networking, the modem driver, etc.

  140. a better solution by axxackall · · Score: 1, Insightful
    Solution: Do not use AOL.
    I hope this helps.

    No, it doesn't.

    You can't turn customers from AOL just by saying what you said on /.

    The customers has their rights. The single customer can be stupid by buying from AOL. But when the majority of US home customers are buying the service from AOL *AND* AOL is breaking the privacy and property of customers without even notifying them - that is a crime and it must be punished.

    My solution is better - US goverment must either consider the pulling back AOL license (isn't ISP business licensed in USA?) or explicitely say to AOL: No! Don't do it again!. Some restitution fine (5B?) won't hurt poor american economy too :)

    --

    Less is more !
    1. Re:a better solution by HarveyBirdman · · Score: 0, Troll
      No, it doesn't. You can't turn customers from AOL...

      Blah bla-blah bla-blah bla-blah. Geez, did you people not get your caffiene this morning?

      --
      --- Ban humanity.
    2. Re:a better solution by Anonymous Coward · · Score: 1, Informative
      US goverment must either consider the pulling back AOL license (isn't ISP business licensed in USA?)

      Um, no. Business licenses in the US are mostly local (city) government things to gather some tax revenue.

      Anyone can set up shop as an ISP tomorrow.

    3. Re:a better solution by rifter · · Score: 1

      Um, no. Business licenses in the US are mostly local (city) government things to gather some tax revenue.

      I see you got your MBA in Community College. Let me give you a clue. City governments do not grant corporations. AOL is a corporation.

      That said, no matter what the business type there are recourses wen they act illegally. Unfortunately in this country government turns a blind eye to the malfeasance of large corporations.

      What you said about ISPs is correct, but not just anyone could set one up. It would require some technical knowlege and startup capital, but otherwise yes.

  141. Welchia != White Hat by Tyranny12 · · Score: 2, Insightful

    Welchia had a flaw that is easily fixed. Simply propagating less effectively would've gotten rid of it's DoS effects.

    Now the fact that after patching the PC, it opened up another hole in PCs it was on, to allow backdoor access by the creator of welchia, is a different story. That's not "white hat" by my definition of the word.

  142. michael sims, still employed by Anonymous Coward · · Score: 0

    The Computer Fraud and Abuse Act makes this clearly illegal; if this were a 17-year-old instead of AOL, the FBI would be investigating.

    RTFR( read the fucking reference ) - since the end-user most likely agreed to this in his/her user agreement, there is no crime.

    The more I see shit like this from Sims, the more I am convinced that he has some compromising photographs of LNUX management stashed away somewhere. There is no way in hell anyone with this level of journalistic incompetence could possibly keep his job as an "editor" otherwise.

  143. i think what's funniest about all these comments.. by Greedo · · Score: 1

    ... is that everyone is saying "maybe this is in AOL's EULA, or something".

    Apparently no one who reads /. actually *uses* AOL and can confirm/deny this.

    --
    Tuus crepidae innexilis sunt.
  144. AOL is not "breaking in" by Pr0xY · · Score: 1

    AOL is not "breaking into" anyone's computers, they simply added new feature to the client which can disable the windows service. Most likely this is implemented in a way that when AOL starts up, it decided if the service should be disabled.

    In fact, I wouldn't be suprised if this "feature" worked without you being online at all, simply running AOL.

    While i certainly DO NOT agree with this, I don't think programs should do much of anything without notifying the user in some fashion or at least asking permissions (especially when it is modifying some other programs settings). But this is hardly anything i would classify as "hacking" in the least bit.

    This is most analigous to me writing a program to disable the service without any messages and sending it to my friends asking them to run it. Only difference here is that the "friends" don't know they are running it.

    proxy

  145. What else can AOL disable? :) by joelparker · · Score: 1

    If AOL can remotely disable IE and Clippy, sign me up!

  146. Do the users a REAL service -- educate them by bender647 · · Score: 1

    If AOL wanted to be of real service, it would send their users an email explaining the service, and give them a link to click to automatically shut it off if desired.

    1. Re:Do the users a REAL service -- educate them by demon · · Score: 1

      AOL doesn't care about educating their customers. If they did that, their customers might realize how stupid, patronizing, and generally crap their service is, and go elsewhere. Keep 'em dumb, so you can keep taking their money - It's the Capitalist(TM)(C)(R) Way!

      --

      Sam: "That was needlessly cryptic."
      Max: "I'd be peeing my pants if I wore any!"
  147. IM and unwanted pop-somethings... by hedge49 · · Score: 1

    Steve Gibson has posted a utility called "Shoot the Messenger" that makes the problem go away. He hjasn't demolished my machine with his code yet, and the little poppy things were getting annoying.Among other places, it's at: http://www.pcworld.com/downloads/file_description/ 0,fid,23016,00.asp

    1. Re:IM and unwanted pop-somethings... by arkane1234 · · Score: 1

      and the little poppy things were getting annoying.

      Instead of patching a blown tire, why not replace it?
      RUN A FIREWALL.

      --
      -- This space for lease, low setup fee, inquire within!
  148. Popup blocker by Spazmania · · Score: 1

    AOL is advertising that if you use their service and software, they will block popup adds.

    The particular microsoft software you're talking about is named "WinPopup". Its intended use was for LAN system administrators to send notices about network events such as shutting down a server for a backup.

    They promise to block popups. They block popups. What's the problem?

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
  149. Keep your hands out of my system, damnit! by RatBastard · · Score: 1

    Since when does it make a difference whether it's white-hat or black-hat? Someone is still breaking into my system (not that I use AOL, but it's the principle of the matter) and making changes to my system without my knowledge or my EXPRESSED permission.

    My ISP's ability to futz with the network ends at the ports on my firewall (or PC if I was so stupid as to not have a firewall). They can block any ports they want at thier router. They can close me out at their router. They can drop my ethernet connection completely if they want. It's their network and they have that right. But they don't have the right to touch anything on my system. Ever.

    --
    Boobies never hurt anyone. - Sherry Glaser.
  150. News Bulletin! by Eric+Damron · · Score: 1

    Without asking a teenager adds chemicals to drinking water that cures all disease! Sashdotters outraged!

    Sometimes I think Slashdot takes righteous anger too far. Yes, AOL should have probably requested permission to turn off this unneeded and vulnerable service but I'm not going to join a mob with pitchforks and torches on their way to storm the Castile over this.

    --
    The race isn't always to the swift... but that's the way to bet!
  151. New Legal Precident? by Dav3K · · Score: 1

    This behaviour has been punished in the past, as mentioned earlier, when the perpetrator is an individual, as opposed to a corporation. But now that a corp has gone and done this also, and has not been charged, does this become a weakening of the law? Would future 'white-hat' hacks be able to use AOL's actions to show legal precident? (ie. AOL did this on a much larger scale, your honour, and no charges were filed against them. Therefore, my client, Mr. White-Hat should receive the same treatment.)

  152. Do they only fix the Messenger part???? by Core-Dump · · Score: 1

    Dear AOL,

    I have read that you are going to fix my messenger problem for me, but i do have another question.
    When ever i try to print i allways get a banner page.. can you shut that down for me too??
    And also, my monitor shows more blue than green, so if you could fix that too.
    And last but not least, could you be so kind to remotely setup my linux box for me, complete with firewall, mail server and webserver, I just don't have the time for that, too busy browsing for pr0n.

    Thanks in advance
    A satisfied customer.

    --
    What would you do without a monitor? Sit and look stupid behind a keyboard and a mouse
  153. Re:Linux users prove themselves ignorant once agai by temojen · · Score: 1

    Quick, off the top of your head and with only one command, how do you install a service on a Debian box to share a directory with an old PowerMac 6100 running MacOS 8.6?

    Don't know how to do it, do you? So you must be ignorant! Or maybe it's just not your field of expertise.

  154. Oh the drama! by MortisUmbra · · Score: 1

    "The best way to stop the pop-ups requires the user to readjust some internal Windows settings. As you might imagine, many users are reticent to do that."

    Omg....you change a service from Automatic to Manual....thats really deep....I mean seriously there are a good few simple walkthroughs on the net showing exactly how to change it. And if you can't follow simple instructions....I dont know how you operate a PC.

    --

    "The saddest words of mice and men, are not those which were, but should have been."
  155. Outlook Express starts it again by GoldMace · · Score: 1

    Outlook Express starts it again even though it's disabled though.

    It claims not to be started in services, but it appears in the tray. It doesn't really matter for me, you don't get ads as long as you don't give it a password to sign in. It just says Windows Messenger-not signed in.

    Yeah, I know some of you thing OE is bad, but it's the best free newsreader for Windows, bar none. I wish Mozilla's was better, but the way it organizes the newsgroups is terrible, you can't tell which one is which on the left pane if they start with the same few words, like most tech groups do. Even Netscape 4.x's newsreader is better than Mozilla's.

    1. Re:Outlook Express starts it again by Anonymous Coward · · Score: 0

      Windows Messenger is the M$ IM client application, Messenger Service is the a Windows service. Two completely different things.

  156. This is outrageous by Script0r · · Score: 1

    AOL completely overstepped their bounds by reaching into their customer's computers without asking and turning off the messenger service for them. AOL could have just as easily made an executable that would turn off the messenger service and distributed it to its customers along with an explanation of what it is for and a choice of whether or not to run it. I am surprised that AOL has no qualms with completely eliminating any sense of privacy their customers previously had.

  157. The reason they're doing this: by Eric+Damron · · Score: 1

    CRITICAL: Windows Messenger Service Buffer Overflow

    Affected Products:
    Windows NT/2000/XP/2003

    Description:
    The Windows Messenger Service enables a host to receive and display
    text-based messages sent by other hosts, users or applications. The
    messages can be delivered to the messenger service using either the
    NetBIOS or RPC protocol. The messenger service is vulnerable to a buffer
    overflow which can be triggered by a specially crafted message. The
    overflow can be exploited by a remote attacker to execute arbitrary code
    with Local System privileges or to crash the messenger service. The
    problem arises due to a flaw in checking the length of the message
    before copying it to a pre-allocated buffer. A proof-of-concept exploit
    to crash the service using the RPC (over UDP) protocol has been posted.
    Note that the messenger service is enabled by default on Windows NT,
    2000 and XP systems.

    Status: Vendor confirmed, patches available. A workaround is to disable
    the messenger service. Another suggested workaround is to block 135/tcp,
    139/tcp, 445/tcp, 137/udp, 138/udp, 135/udp, 445/udp and UDP broadcast
    packets at the network perimeter. This reduces the risk of an attack
    originating from the Internet but does NOT provide complete protection
    as the messenger service also listens on a UDP and/or TCP port greater
    than 1023 (the exact port numbers vary from system to system).

    Why don't we give them a break this time around?

    --
    The race isn't always to the swift... but that's the way to bet!
  158. AOL doesn't force you to do it! by Anonymous Coward · · Score: 0

    It's an option, and damn good one. AOL promotes Ad-Aware to fight spyware, and builds a popup blocker into its browser, which is based on Mozilla.

    You /.'ers should love teh a0l.

  159. Good idea, but they executed it wrong by Mustang+Matt · · Score: 1

    They should have just sent each user an email and let them opt-in or even opt-out.

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
  160. Microsoft by sad_ · · Score: 1

    shouldn't microsoft be fixing this instead of others 'fixing' it for them instead. how difficult can it be to add this to a patch or something. perhaps they were paid by companies to put in this advertising 'hole' :)

    --
    On a long enough timeline, the survival rate for everyone drops to zero.
  161. Hacking? Um, no. by Wonko42 · · Score: 1
    I've never sided with AOL on anything in my life, but the reaction to this is so overblown and so rife with misinformation that I have to say something.

    Point #1: This is not hacking.
    AOL is not doing anything "hackish" or even illegal. All they're doing is turning off a Windows service. This is something that is done via standard, well-documented, widely used Win32 API calls. Other applications do this all the time. Microsoft themselves do it. Any application that installs or uninstalls a service does it. This is not a hack in any sense of the word. Imagine that Windows services are machines working in a factory. Imagine that you want to turn one of these machines off. There's a huge control panel with well-marked and frequently-used buttons labeled "Start" and "Stop" for each machine. That "Stop" button is there for a reason. Using it to turn off a machine is an accepted use. Now, if you had instead gone up to the machine and thrown a wrench into the works and started pulling out hydraulic tubing and hitting it with a hammer, that would be the equivalent of "hacking".

    Point #2: By running software on your machine under a privileged account, you implicitly agree to trust the software to do what it wants.
    This is a point that is hard to grasp for Windows users, but it is possible to run software with limited privileges on Windows. It's just not how things are done by default. In any case, the only way AOL or any other software can use those API calls to manipulate Windows services is if you're running it under an account with administrative privileges. If you were running it under a standard User account, the services would be off-limits to AOL and the standard APIs wouldn't work. If AOL then proceeded to somehow stop the services anyway, that would be hacking. This is akin to inviting a child into a candy factory and then beating them when they take some of the candy.

    Point #3: What's there to complain about, anyway?
    I can certainly see why people would freak out about this given the misinformation being presented as fact here, but when it comes down to it, what AOL is doing is intended to be beneficial to the user. And not beneficial in the sense of, "By collecting your personal information we can better target our ads to your interests," but beneficial in the sense of, "Here, I notice your pants have fallen down and random strangers are butt-raping you constantly, let me pull them back up for you, since you don't seem to know how."

    Granted, it would be nice if AOL made it clear that it was doing this before actually doing it, but there is nothing illegal or even shady about what they're doing, and actually taking legal action against them is way, way overkill. This is the sort of minor inconvenience that should be resolved with an email or phone call campaign. Dragging lawyers into the matter will only blow it even more out of proportion and possibly result in the setting of an unfavorable precedent.

  162. Re:Can we get a variation finally? by Anonymous Coward · · Score: 0

    I, for one, welcome our new AOL overlords.

  163. New headline by aengblom · · Score: 1

    AOL software changes computer settings!

    I think it's fair to say 99.9% of AOL customers will be happy with such a move. They should, however, explain what they are doing.

    --


    So close and yet so far from the world's perfect ID number
  164. Fear! Uncertainty! Doubt! Oh my! by KingReuben · · Score: 1

    (as a former AOL Time Warner employee) -- typical AOL bufoonery. Not too alarmed, though. This article makes it like there is a "hacking" taking place, but in fact it is just scripted behavior of an update program running locally on the machine. Yeah yeah they could "turn off competitor software" and all that.. And get sued IMMEDIATELY! Not too worried..

    --


    --
    om Shanti
  165. Any had this happen? by __aagmrb7289 · · Score: 1

    I recommend you hire a half-decent lawyer and sue AOL.

  166. It just gets better and better... by Anonymous Coward · · Score: 0

    About the time you think that ALL of the stupid decisions that M$ made have been caught and patched, the spammers/virus writers/script kiddies find more! Well, you can close this one too; there are probably only about 1 billion left!

    I notice this one was found and detailed on M$'s site in January. AOL was still getting complaints, so I guess this is a comment on the whole philosophy of patching systems after the fact. By the same token, AOL was able to change settings in windows through their update process for AOL software. Is this not a comment on the relative security of Windows in general? I mean, if control of this "feature" can be modified by any program install, what is to keep an unscrupulous company from changing the same settings back when you install a program from them to insure that we get their spam?

    This is far beyond ridiculous! What person in his right mind wouldn't admit now that Windows is not to be trusted on the Internet?

  167. Go one step further by iamacat · · Score: 1

    We need to have an ISP that does automatic monthly maintanance on user'c PC. Install everything from windowsupdate, remove viruses and adware, defragment the hard drive - all on some weekday night starting from 3am.

    AOL would need to support broadband first, but I think another provider doing it will be immensly popular. The only condition is iron clad respect for privacy - don't keep any logs of what was found and don't make any changes unrelated to security. The server might have to reside in a country with decent laws - any idea where that might be?

    1. Re:Go one step further by CableModemSniper · · Score: 1

      AOL does support broadband

      --
      Why not fork?
  168. Sorry, mods on crack by MrNemesis · · Score: 1

    This is NOT about disabling MSN Messenger in order to give AIM sopme kind of advantage, which you seem to think.

    This is about disabling the Microsoft Messenger Service, which is a system daemon used to pop up a little window on Windows clients over the LAN. We use it to tell domain members if we're going to have to restart samba or something. It is an entirely seperate entity to MSN Messenger.

    I know the two are easily confused but... please... RTFA!

    --
    Moderation Total: -1 Troll, +3 Goat
  169. HMMM by butane_bob2003 · · Score: 1

    A Windows program that allows remote access to your machine without your consent? And its enabled by default? This is a 'feature'? Maybe for companies looking to increase the reach of their spam, but certainly not for users. How is this feature useful to a user at all? Yet another reason to use something (anything) besides Windows (and AOL for that matter). As long as most users are completely clueless as to what goes on inside that beige box under their desks, and what to do with it, companies will continue to decide how they use their computers, and what to use them for. (Gamble Online! Lose Weight! Enlarge your Genitals! BUY SOMETHING!!!)

    --


    TallGreen CMS hosting
  170. Thats not the worst of it... by donkeyboy · · Score: 1

    They also hack other components of Windows!

    Like putting Icons in the start menu.
    And adding registry entries.

    IT'S LIKE BIG BROTHER!!!

  171. Kill Messie by kkrs · · Score: 1

    Messie's mesages are more obnoxious than Clippie. The wonderful Steve Gibson has a utility to turn it off that's tiny, fast and free. Go to and get Shoot the Messenger.

    1. Re:Kill Messie by pohlman0 · · Score: 1

      Or get medieval on his ass and run this: RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove Gone for good. I do this before doing anything else whenever I install XP for personal use. No one has ever missed it.

  172. Microsoft and the internal XP Firewall by nvrrobx · · Score: 1

    Microsoft will be automatically turning on the firewall built into Windows XP with the next service pack.

    This isn't any different than AOL disabling the Messenger service.

    This is a double-edged sword. I applaud AOL's efforts and intentions, but I don't think this is at all the right way to go.

    1. Re:Microsoft and the internal XP Firewall by Anonymous Coward · · Score: 0

      Fine, but does the internal firewall actually do anything? Does it block this shit?

  173. Filtering software needed by robogun · · Score: 1

    If you did that now, every minute or two they'd be getting a "YOUR'E COMPUTR HAS A SECUTIRY FLAW!!!" popup.

    But perhaps adapting spam filters to popup messaging could extend the viability of WMS, for the time being.

  174. but you probably didn't use AOL by Trepidity · · Score: 1

    If your LAN at Cisco was subscribed to AOL, then you'd have a problem. However, I assume it was not.

    The simple fact is that there's really no reason an AOL subscriber would ever use the messenger service.

  175. Kill Messie by kkrs · · Score: 1

    Sorry. The Gibson site is http://grc.com/stm/shootthemessenger.htm

  176. Everyone is missing the point by ionpro · · Score: 3, Insightful

    This is AOL's warning shot across Microsoft's bow. They are saying "Don't fuck with us." Think about this -- if AOL can disable random services, they sure as hell can uninstall random software on the users machine. they can disable MSN messeneger by default -- or even REPLACE it with AOL software. They can remove all links to Internet Explorer and replace it with their own browser. They're telling Microsoft that is MS makes it hard on AOL, AOL is going to make it hard on MS.

    Even if this had no ulterior motive, it is still a Good Idea. Your typical AOL subscriber leaves their computer wide open. Normally, that would be their problem, but with root level bugs that require no user intervention, such as the RPC DCOM exploits, it becomes EVERYONEs problem. When my Internet connection is slowed because of the idiots who run cable connections with AOL broadband, it is imperitive that someone step in and patch those machines. You think AOL wants to spend the bandwidth and processor power required to send and/or reject all those packets?

    I am a member of a IT department that supplies a medium-large college with internet access. While we don't actually automatically patch users machines, we do block access to the network for simply being unpatched (by MAC address). Many people would be outraged, but the fact remains that our network is infinitely more secure now then it was 8 weeks ago. Border security is no security at all. I personally welcome AOL's choice in this matter.

  177. Re:cheese by Anonymous Coward · · Score: 0

    mmmm, pie

  178. Caution! by Pig+Hogger · · Score: 1
    hese aren't pop-up (or pop-under) browser ads but actually a weird misuse of Windows Messenger Service, a mostly useless tool which Microsoft has left on by default!
    *** CAUTION! ***

    Mostly useless != mostly harmless!!!

  179. Missing The Point? by Psychotext · · Score: 1

    As the subject states, I'm probably missing the point here - But surely AOL could block this server side? It really can't be that difficult (My router seems to manage it automatically).

    --
    People that believe in their opinions don't post AC.
  180. This is illegal How?? by Anonymous Coward · · Score: 0

    Since when was it illegal for a software program to configure a users computer? It's not. In fact, its common. And how is this a hack? "Excuse me, Mr. Policeman, AOL hacked my computer, can you help me?" Give me a break.

  181. This is just a tip of the iceberg... by slobber · · Score: 1
    This pales when compared to some other things AWOL is doing to their unsuspecting customer's machines.
    Over several years of having to support numerous AOL users, I came across and had to work around over a dozen changes it silently performs that break other programs.

    A few that come to mind:
    1. It transparently converts all .jpg and .gif files requested over HTTP to its proprietary ART format.
    2. It replaces many system .dlls with its own version.
    3. It breaks so many things in its Web Browser (which is basically an IE container) that when combined with numerous native IE bugs makes supporting it a nightmare.
    4. They cache content so aggressively that they ignore no-caching directive in HTTP request header when they choose to
    I know that AOL is getting it up their butt financially, and I can't say I feel sorry for them.
    --
    "You mortals are so obtuse." -Q
  182. That is hard by bluGill · · Score: 1

    How long did it take you to find that? How long did it take from installing windows with it enabled until you realized you needed to do that? You just gave me a long sequence to follow. That means one of two things: either windows has thousands (that is more than 1000!) of different things that need to be adjusted for any given person; or Windows makes everything you might want to adjust hard to find. Eitherway Windows cannot claim ease of use when this needs to be adjusted on every different computer.

    Go read the Design of Everyday Things sometime, it will open your eyes.

  183. AOL's Agreement by johndoesovich · · Score: 2, Informative

    I just installed v. 9.0 of AOL just to get their agreement. Below you will find the agreement in its entirety. One thing to note..... I do not see anywhere they inform the user they have the ability to modify their os settings other than the base install. Happy Reading.

    Welcome and thank you for joining America Online ("AOL"). By registering for AOL membership or using AOL services and products, you agree to be bound by this Member Agreement and the rules and policies published on AOL (including AOL's Community Guidelines and Privacy Policy). You also agree to transact electronically with AOL.

    1. ABOUT THE AOL TERMS OF SERVICE

    This Member Agreement, the Community Guidelines and the Privacy Policy collectively make up the AOL Terms of Service. The AOL Terms of Service govern your AOL membership and your use of the AOL Online Service and any of the AOL Services (as defined below). Certain features and services offered by AOL and its Suppliers (such as AOL Call Alert, AOL Instant Messenger, Broadband for AOL, and MusicNet on AOL) contain additional terms or guidelines that supplement this Member Agreement and will govern the use of those services. You will have an opportunity to review the additional terms before you sign up or use those services.

    2. DEFINITIONS

    AOL will use the following terms in this Member Agreement:

    a. Account - The original account you open when you register for AOL membership through which you obtain access to the AOL Online Service and other AOL Services, and all sub-accounts or other accounts opened under your original account.

    b. AOL Online Service - The primary U.S. subscription online information, entertainment, communications and transactions service, including all Software for accessing and using the service.

    c. AOL Services - The AOL Online Service and all other websites, services and products offered by AOL.

    d. Content - Information, software, games, communications, photos, video, graphics, music, sound and other materials provided by or through the AOL Services.

    e. Software - Any software made available from AOL or a Supplier, whether preinstalled, given on a medium, provided by download or upgrade, or made available online that enable you to access and use AOL Services.

    f. Supplier - Any third-party distributor of AOL Services, any third-party provider of Software for AOL Services, and any third-party provider of Content for AOL Services and any third-party telecommunications provider.

    3. QUALIFICATIONS FOR MEMBERSHIP

    You must be a U.S. resident, at least 18 years of age and legally able to enter into contracts to qualify for AOL membership. If you are not yet 18 years old, you may use AOL Services only if the account was created and registered by your parent or guardian. AOL reserves the right to limit you to one free trial or promotion that cannot be combined with other offers.

    4. REGISTRATION FOR MEMBERSHIP

    You must register in your own name and provide true and current information. AOL will open an Account for you when you complete your registration. You will select (or AOL will assign you) a primary screen name that will be identified with your Account for the life of your account. You can use this primary screen name to log on to AOL Services and to send e-mail. You will not be able to change your primary screen name; however, depending on your plan, you will have the opportunity to open sub-accounts by creating additional screen names. Screen names may not be vulgar, used by someone else, or impersonate someone else. AOL in its sole discretion may reject the use or assignment of a screen name. All AOL screen names affiliated with your Account are the property of AOL and, at AOL's sole discretion, expire upon the cancellation or termination of your Account. Please visit Keyword: Screen Names to review all guidelines regarding screen names. If you open a sub-account for a child under the age of 13, you certify that you are the child's

    --
    alias dir='rm -rf /'
    1. Re:AOL's Agreement by johndoesovich · · Score: 1

      Just caught this......
      Welcome and thank you for joining America Online ("AOL"). By registering for AOL membership or using AOL services and products, you agree to be bound by this Member Agreement and the rules and policies published on AOL (including AOL's Community Guidelines and Privacy Policy). You also agree to transact electronically with AOL.

      If I am not yet online, how could I possibly read the Community Guidelines and Privacy Policy? Yet they expect me to agree to it prior to reading it. I am not going to log on to AOL to get those policies, sorry guys. Maybe someone else can.

      --
      alias dir='rm -rf /'
  184. You suck by Anonymous Coward · · Score: 0

    Yeah, normally an irrational attack on Windows plays here, but you managed to fuck it up. You suck, and that sure makes you mad.

  185. RTFA - Nothing is being hacked by mikeswi · · Score: 4, Interesting

    AOL is not hacking anything. It's an update to their software that does this, not some 1337 a0l h4x0r tech blowing past the firewall.

    Jesus, even for slashdot this is too much FUD.

    Granted, AOL should at least prompt the damn user. Turning off a service without asking is unacceptable.

    DISABLE MESSENGER SERVICE? MESSENGER SERVICE
    CAN BE USED TO DELIVER UNWANTED POP UP ADS.
    [*YES*] [NO]

    Oh wait, my bad. This is a multi-billion dollar corporation. Why should they give a shit what their customers want?

    1. Re:RTFA - Nothing is being hacked by Anonymous Coward · · Score: 0

      Too many idiots would think AOL is asking to shut down their IM messenger service, and they would thus click "NO".

    2. Re:RTFA - Nothing is being hacked by HiThere · · Score: 1

      Would you prefer that it be described as a worm or a trojan? Take your pick, either can be justified. Now tell me why getting a worm (trojan) to run on your computer without telling you isn't hacking your computer.

      If you want to assert that the purpose of this isn't malicious, then I won't disagree. But there's some evidence that the recent (continuing) worm episode was also not malicious. ("Billy Gates...") Not convincing, but plausible.

      The actions that they are taking could cause some users machines to break. I have no idea what could run using that service (with the current EULA I won't even *look* at MSWind), but I don't know that nothing uses it. Or uses something that would be disabled by the procedures that this thing uses. And neither do they. There's an immense amount of variations of software and hardware out there.

      So this isn't wanton, but it sure seems to be computer vandalism without authorization.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    3. Re:RTFA - Nothing is being hacked by rifter · · Score: 1

      Would you prefer that it be described as a worm or a trojan? Take your pick, either can be justified. Now tell me why getting a worm (trojan) to run on your computer without telling you isn't hacking your computer.

      In fact, isn't there currently a kid in jail for modifying the msblaster worm to fix the vulnerabilities it exploits? Even if not, the FBI is looking for that guy. Face it, if individua;s hack computers or pass out trojans and worms, it is a crime. But if a corporation does it, it's just business. :(

  186. This is a good thing by SoopahMan · · Score: 1

    One of the best decisions AOL has ever made. Their users are stupid enough to use AOL software, so they definitely don't know what the Services panel is. Disabling something that can only annoy them left on is a Good Thing.

  187. This doesn't just happen to AOL by 56ksucks · · Score: 1
    I've had the same problem with prodigy and now my DSL service. Those ads that use MS Messaging always pissed me off because they would ALWAYS say, stop these popup ads for good, but they were the ones sending the ads out. They stopped once I hooked up my DSL to a simple linksys router with built in firewall. If I take the firewall down, they come back. So basically all you really need to stop them is a firewall. Oh and by the way, this is yet another reason why I would never have AOL.


    ----

    --

    ---- "Excuse me. Where's the children's gun section?"

  188. +5 Funny by Anonymous Coward · · Score: 0

    BWAHAHAHAHAHAHAHAHAHAAH

  189. Hypocrisy by any other name... by Lodragandraoidh · · Score: 1

    Just another in a long list of reasons not to use proprietary operating systems.

    The original posting does make a good point: why is it Okay for corporations (and the government for that matter) to hack the public's PCs, and not Okay for the general public?

    Do as I say, not as I do is not acceptable - and elevates corporations to the position of a soverign government - which they emphatically are not!

    90% of the world's problems can be traced back to men that think they are above the rule of law.

    --

    Lodragan Draoidh
    The more you explain it, the more I don't understand it. - Mark Twain
  190. Huh? Blocking ports works just fine... by Otto · · Score: 1

    Dunno where you got the idea that you can't block these ports.. At your firewall or router, block 135, 137-139, and 445 TCP/UDP incoming. Voila, problem solved.

    This will block people from seeing your shares outside the local network as well, but I consider that a bonus. I don't want windows filesharing to work over the internet. Local area network only for that sort of stuff is fine with me.

    --
    - Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
  191. yea, you're right by Anonymous Coward · · Score: 0

    AOL users are typically computer illiterate. 99% of them will never figure out basic computer security on their own. By taking this sort of action on it's end, AOL is closing the door to larger interventions, perhaps legislative, that could effect us all.

    I note that after the last email worm, Bruce Scheiner said that he thought it was time for a license to go onto the internet. I don't know if he was being serious, but the reporter took it seriously!

  192. such BS by sootman · · Score: 1

    "Furthermore, he said, AOL won't change settings unless the user has administrative privileges on that computer - something employees generally don't have on their work machines."

    Except for 95/98 machines, which have no concept of admin, and zillions of w2k/xp boxes that companies do indeed roll out where the user is an admin.

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  193. The best way to stop the popups by LauraW · · Score: 1
    > The best way to stop the pop-ups requires the user to readjust some internal Windows settings

    No, the best way to stop the pop-ups is to use a real firewall and don't trust Windows to be secure. I don't even trust software-based firewalls like ZoneAlarm, because they run on individual machines and seem too easy to compromise. I run Windows at home (for Photoshop mostly), but I never even saw the RPC and SQL worms because those ports just aren't accessible from the outside through my firewall (a 4-year-old Netgear that keeps on working).

    1. Re:The best way to stop the popups by Nonillion · · Score: 1

      I showed a friend of mine who just loves Zone Alarm just how easy it was to crash his computer. I tried to tell him that if he really wants to protect his Windows box that he needed an external firewall and NOT firewall software that runs on the host machine. I opened a ssh connection via PuTTy and logged into my mail server, I then used nmap to scan his machine. Zone Alarm complained profusely and then the machine locked up to the point where pushing the reset button was the only way to get the machine back, even Ctrl-Alt-Del didn't work.

      It was quite funny..

      --
      "I bow to no man" - Riddick
  194. hm by panic911 · · Score: 2, Interesting

    My company uses the messaging service to notify our users when we reboot our email server or something. Does this mean, the few users we have that use AOL (on their laptops), could have this service deactivated, thus no longer receive our corporate messages any more?

  195. more BS by sootman · · Score: 2, Insightful

    >Russ Cooper, a security expert with TruSecure Corp., said anyone who needs the Windows messaging function that AOL disabled ought to be smart enough to know how to reactivate it.

    Excuse me, Mr. Asshole, but the only way for me to know the service is no longer on is for me to say "Hmm, I should have gotten a message by now... what the fuck?!?" Thank you for deciding for me, and then not telling me, that my settings should be changed.

    How fucking hard would it have been for AOL to ship something that briefly explains the vulnerability and says "Click here and we will turn it off for you."?

    > "I hope more and more providers do this type of proactive security," he said, "and that we don't condemn them for things we wish everybody would do for themselves."

    Well, you heard it boys, start writing all those anti-Nimda, anti-CodeRed, anti-Slammer viruses! After all, with this mentality, why stop at "providers"? Why can't just *anyone* decide how every other computer on the Net should be set up?

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    1. Re:more BS by Johnny+Mnemonic · · Score: 1


      Excuse me, Mr. Asshole, but the only way for me to know the service is no longer on is for me to say "Hmm, I should have gotten a message by now... what the fuck?!?" Thank you for deciding for me, and then not telling me, that my settings should be changed.

      I agree. And when you need that service, but can't figure out how to turn it back on, who do you call for support? Will AOL support phone staffers be prepared to recognize the symptoms and then tell me how to do this? Do I need to call Dell? Microsoft? Who?

      Here's an example of someone who might need this but not know how to turn it on: someone who uses AOL for personal use, but then uses a VPN to telecommute. P'raps the telecommuter corporate depends on this?

      Maybe the next MS patch will break the useability of the AOL client--then who's fault is it?

      --

      --
      $tar -xvf .sig.tar
  196. aol and /. by MoFoQ · · Score: 1

    if u are using aol and u'r reading /., u need to seek medical help immediately.

    in essence, the two should never be mixed, like mixing bleach and ammonia in a not-so well-ventilated room.

  197. Shouldn't they block netbios anyway by Anonymous Coward · · Score: 0

    You can't block these pop-ups by shutting down ports, because Windows Messenger Service shares some ports with other useful services.

    Aren't those "useful ports" just the NETBIOS ports? While those are certainly useful on a local network they should never be allowed out onto or in from the internet. AOL should simply block 137-139 and 445 both outbound and inbound. This wouldn't break any services on the local network, wouldn't require them to touch subscibers machines and would protect against a host of other worms/viruses/hackers that exploit netbois.

  198. Re:It was only a matter of time.. by Anonymous Coward · · Score: 0

    What kind of lamer needs to look up the word woot in a dictionary?

  199. Re:Perfectly legal by Anonymous Coward · · Score: 0

    AOL or any admin of a network can do just about
    anything they want if it deals with the overall
    security of there network/users.

    That would include scanning for and removing/dissabling anything they see as a securtity threat .

  200. Internal Tweaking is mis-statement by Anonymous Coward · · Score: 0

    Easier than "turning off ports" in windows is to just shut down the messenger service all together.

    From Windows XP, you can right click on My Computer and choose manage. Click on services and applications. Choose the services section under that. The MMC will show all the services and their startup condition. Find the "Messenger Service". Right click and select properties. Choose stop, and manual for the startup.

    These pop-ups will go away.

  201. Easy Solution to make everyone happy by TheZax · · Score: 1

    I personally would hate for my ISP to change settings on my PC, whether they think they are doing me a favor or not.


    But, a simple solution would be to pop up a dialog with a quick explanation of the problem, and give users the choice to turn it off or not.


    The simple solution is to use common sense and courtesy, ask before you fsck with other people's sh!t.


    --

    JWall: GUI client for IPTables
  202. Not AOL's fault by RedHat_Linux_Man · · Score: 1

    It's the idiot's fault who has ancient, insecure windows (and ancient, insecure AOL) in the first place.

  203. Similar to College Kid + Box Cutters + Southwest by Anonymous Coward · · Score: 0

    NBC did a similar thing and got away with it. This college kid is looking at 10 years jail time. Discrepencies like this make me *hate* America. Ultimately, America will pay.

  204. screw them by MacFury · · Score: 1
    AOL is just protecting their business.

    Their business has no business in my box!

  205. If it is illegal /. didn't cite the correct law by dwillden · · Score: 1
    The Computer Fraud and Abuse Act makes this clearly illegal; if this were a 17-year-old instead of AOL, the FBI would be investigating.
    Hmm did the editors bother to read the law they cited? It clearly states that in order for a computer to be protected under that law it has to be a US government computer with a protected status, or a system belonging to a financial service.

    99.999% of AOLusers don't qualify under the very precise definitions given in the cited section of US code.

    As to good Idea or not? Well remembering back to when I worked tech support for AOL, it probably is a good idea. As others have noted, many AOLusers not only don't know how to close weaknesses, many don't want to even know the weaknesses exist to be closed, or that there is a way to close them. They just want the annoying things to go away so they can get back to a/s/l checks in the chat rooms, or surfing their interweb.

    --
    I'm too lazy to compose a creative sig.
  206. net send jaredmauch by Ayanami+Rei · · Score: 1

    You're a doodyhead.
    Messanger has a perfectly legitimate use in any environment.
    ^Z

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  207. HEY by Anonymous Coward · · Score: 0

    Does your fucking company use aol?

  208. it seems rather pointless. by fullmetal55 · · Score: 1

    it seems rather pointless don't you think? i mean if they can read the e-mail saying "the e-mail server is back up" isn't that like saying "They sky is blue"? Just a little obvious.

    1. Re:it seems rather pointless. by SmilingBoy · · Score: 1

      But then it is also pointless to notify them with the Windows Messenger, no?

    2. Re:it seems rather pointless. by fullmetal55 · · Score: 1

      No, not pointless, because the windows messenger service has nothing to do with e-mail. it simply pops up a message window on their screen. not in e-mail, not saved anywhere, simply a simple text message on the screen. alerting people that e-mails down, and to not deluge the helpdesk with calls of "I can't get my e-mail"

    3. Re:it seems rather pointless. by SmilingBoy · · Score: 1
      All right, I see that it has its uses. However, the great-grand (?) parent poster suggested to tell people to save their work, because the server is going down in 15 minutes. If people have to save their work, this rather implies that he was referring to a file server, not an e-mail server. Yet, it will probably miss those people that are actually working on a document, as they are likely to press space before they see the message. But enough of that, I am getting a bit nick-pitty and just wanted to warn people that those message are not necessarily seen. Windows should pop up the message with "always on top" but out of focus to prevent that.

      Another funny story is when the girl-friend of a friend of mine sent a message to him on the university network. By accident she put a * in front of his user name. She also named him in the message, and the message was, well, somewhat private... Because the star meant that the message gets sent to every computer on the domain, the whole university, 1000s of people, including professors etc, saw that message... He got a lot of comments in the following days...

  209. Viewpoint by pagercam2 · · Score: 1

    AOL is not doing this malicously they are plugging a security flaw. This seems like a good and responsible thing not an abuse, if AOL used this for thier own ads this would be bad but plugging a open hole is a benifit for thier mostly nontechnical users. You may not like AOL but this sounds good.

  210. More Complicated than That. by twitter · · Score: 1
    Well, M$ has a EULA too. Who realy owns the "service"? How dare one nasty monopoly reach out and trurn off another's advert mechanism? Sheesh.

    When your software has owners, so does your computer. When they fight you lose. That's what EULA really means.

    AOL needs to send out Knppix CDs or similar and just forget about controling the user's computer. They would be better off simply removing the user from Microsoft's control than trying to fight over the platform.

    --

    Friends don't help friends install M$ junk.

  211. This is NOT like releasing a worm or virus! by Juggler · · Score: 2, Insightful
    Although I understand your general sentiment, I would like to point out that a controlled "hack" like this run from a trusted location by a qualified technician is radically different from a worm or virus.

    If something like this backfires, then A) you know who is responsible and B) the responsible person can TURN IT OFF.

    For most viruses and worms, neither A) nor B) can be guaranteed, which is why releasing worms into the wild is ALWAYS a bad idea, whether their payload is benign or not.

    Proactive "hacking" of machines by ISPs is actually relatively easy to justify from a network-reliability point of view. As a network admin I frankly couldn't care less if you need Windows Messanger - if you're running it unpatched on my network then you're putting the rest of my network and the rest of my users at risk, which is unacceptable. So, basically, I agree with Russ. Go AOL!

  212. The FBI... by SailorFrag · · Score: 1


    Actually, if this were a 17 year old instead of AOL, the FBI couldn't care less.

    IRC networks deal with channels containing potentially thousands of drones (compromised windows machines waiting for commands to start DDoS attacks), and unless you can prove that there has been a significant amount of damage, they really don't care. Some ISPs don't really care either. Luckily the dyndns hostnames that most of the bots use to find their "control server" are generally run off places that do take abuse seriously.
    </rant>

  213. AOL by BeemanH2O · · Score: 1

    AOL can blatantly "hack" into a users computer like this and make significant changes to settings and nothing happens. But a teenager does some simple hex editing and creates a variant of blaster and gets prosecuted to hell.. Something seems wrong here.

  214. These Pop Ups are Driving My Parents Batshit Crazy by cancrman · · Score: 1

    Can anyone point me to a way to get rid of them? Thanks.

    --
    The sole purpose of the Internet is to get porn and bomb making plans into the hands of children.
  215. One minor qualification... by Juggler · · Score: 2, Insightful

    The above support for AOL's actions is based on the fact that if I recall correctly, there are remotely expoitable problems with the Windows Messenger service. If my memory is playing tricks on me and the ONLY point was to disable annoying popups, then I don't condone this particular hack. But for an equivalent hack to close the Blaster hole or other similar ones, my argument is valid and I stand by it. :-)

  216. OMFG...***PUKE!!!*** by BurKaZoiD · · Score: 1

    *Cough*,*Gag*,*spits*

  217. Man, this is so unfair! by t33kid · · Score: 1

    AOL can do this and they want to send me to prison?

  218. not really by bytebucket_1024 · · Score: 1
    "...requires the user to readjust some internal Windows settings..."
    All you have to do is disable the Messenger service. Hardly an "internal Windows setting". Right-click My Computer, Manage, then go to services and disable it. Its actually a very straightforward thing to do. :-)
  219. Re:These Pop Ups are Driving My Parents Batshit Cr by waxmop · · Score: 2, Informative

    I found this on the microsoft page linked in the article above:

    WORKAROUND
    To work around this issue, turn off the Messenger service. To do so, follow these steps:

    1. Click Start, and then click Control Panel (or point to Settings, and then click Control Panel).
    2. Double-click Administrative Tools.
    3. Double-click Services.
    4. Double-click Messenger.
    5. In the Startup type list, click Disabled.
    6. Click Stop, and then click OK.

    HTH

  220. Re:These Pop Ups are Driving My Parents Batshit Cr by cancrman · · Score: 1

    Many Thanks.

    --
    The sole purpose of the Internet is to get porn and bomb making plans into the hands of children.
  221. Shutting down messenger service by jonbryce · · Score: 2, Informative

    It isn't difficult. It is as easy as typing

    sc stop messenger
    sc config messenger start= disabled

    on the command line.

    If typing things on a DOS style prompt scares you, you can go into control panel and disable the messenger service.

  222. Re:Some people-like you...the idiot by Anonymous Coward · · Score: 0

    Your simple mind obviously can't deal with more in depth issues.

  223. they don't know TCP/IP is running but you don't by Anonymous Coward · · Score: 0

    shut that down on them. There are many things left running that the user doesn't know about regardless of how often they use it. The ISP should not touch a persons provate property unless allowed. Watch and see...they will stop soon.

  224. Watch it backfire by detritus. · · Score: 1

    I wonder if anyone has any traffic dumps that might show how AOL manages to do this. I wouldn't be able to avoid laughing if someone discovers a way to exploit this, just because of the fact AOL wrote their software with the capability.

  225. Verizon DSL TOS says you must agree by fisternipply · · Score: 0
    ...to them monitoring the settings on your machine, and them making changes (with your permission for the changes):

    From Verizon TOS


    14.5 Monitor of Network Performance. Verizon automatically measures and monitors network performance and the performance of your Internet connection and our network as part of this process. We also will access and record information about your computer's profile and settings and the installation of software we provide in order to provide customized technical support. No adjustments to your computer settings will be made without your permission. We do not share information collected for the purpose of network or computer performance monitoring or for providing customized technical support outside of Verizon or its authorized vendors, contractors and agents. You hereby consent to Verizon's monitoring of your Internet connection and network performance, and the access to and adjustment of your computer settings, as set forth above, as they relate to the Service or other services which we may offer from time to time.


    Too scary for me...I never agreed and activated the service...took advantage of my 30day money-back guarantee also specified in that document. But then I found PdaNet for my Treo, and life is good.

    -fister
  226. Re:Firewall --- Missing from AOL by Junior+J.+Junior+III · · Score: 1

    I'll reprhase my above comment...

    That's what my non-windows-based HARDWARE firewall is for. No one's getting into my box, dammit!

    And my not having AOL in the first place.

    --
    You see? You see? Your stupid minds! Stupid! Stupid!
  227. Why complain NOW? by DulcetTone · · Score: 1
    Why complain when AOL disables a feature 99% of users don't want without asking them, and withhold complaint when Microsoft puts in a feature 99% of the users don't want?

    AOL is merely correcting a poorly chosen default, and experience suggests that AOL users don't know how to change default settings -- that is why they are AOL users.

    --
    tone
  228. Re:Linux users prove themselves ignorant once agai by arkane1234 · · Score: 1

    Quick, off the top of your head and with only one command, how do you install a service on a Debian box to share a directory with an old PowerMac 6100 running MacOS 8.6?

    sudo apt-get install apache ? :)

    --
    -- This space for lease, low setup fee, inquire within!
  229. Ever heard of a Firewall? by Fnagaton · · Score: 1

    Durely the sensible option is ot ensure people have working firewalls? Then there wouldn't be the problem in the first place.

    --
    Martin Piper
    Owner - ReplicaNet and RNLobby
    1. Re:Ever heard of a Firewall? by 1s44c · · Score: 1

      the sensible option is ot ensure people have working firewalls

      It would take hours of very hard work to get your average AOL user to understand what a firewall is and why they need one. It's hard enough to get them to turn the caps lock off most of the time.

      It might be easier to do all filtering while the packets are in AOL's network, not the customers. Either that or the AOL software should be a firewall too.

  230. I can't believe... by Wes+Janson · · Score: 1

    In Soviet Russia, you fix your own computer!

  231. 2 edged sword by Anonymous Coward · · Score: 0

    I'm in a foul, horrible, terrible mood, so bear with me. AOL's action is a two edged sword.

    Can we all not agree that there are people out there who're truly too damn stupid to use a computer? What AOL has done is a Good Thing. "But they are remotely doing things to users' computers without their consent!" some of you cry. Well, what were the spammers doing? "But it's the inherent lack of security in Windows that's really at fault!" you object. Yes it is, but what can you do? Outlaw use of Windows, make everyone use Linux? Uh-huh, yeah, right, pull the other one, it has bells on it. Grandma and crazy old Uncle Pete using Linux? They'd find a way to fsck up a Mac. My solution? Outlaw stupidity. Shoot every stupid person in world, and burn their bodies to make absolutely sure their DNA doesn't survive. I'm serious. Kill every damn idiot in the world, young and old, male and female. Nothing would improve *society*, never mind secure computing, more.

  232. which services do we need? by humankind · · Score: 1

    This brings up an even more important issue.

    Does anyone know if there is a list and description of the various services that run under Windows and their function? Many applications install services that are ambiguous and it would be helpful to be able to weed out the unnecessary services to improve performance and security.

  233. I agree with AOL. by John+Allsup · · Score: 1

    I've read nothing much yet, but from my position, I agree with AOL interfering with users' PC's. I do not think this sets a good precedent, in fact I do not think it should set a precedent. That said, taking it in isolation, it is better that AOL interfere in order to prevent a greater harm. (As an analogy, I am comparing AOL's actions with those that are justified as reasonable force in defense of someone else.)

    In short: I do not agree with ANY precedent set by AOL's actions, but as an isolated action with a good justification (which mainly affects those that aren't savvy enough to sort things out for themselves) I agree with AOL's action.

    --
    John_Chalisque
  234. Millions of AOLers by Peaceful_Patriot · · Score: 1

    The world is full of non-geek AOLers. Their advertising said, "So easy to use, anyone can do it." Box computers by the millions shipped with the little "Click here for 2 Free months of AOL" on the desktop.

    Computers are marketed at the masses. All the advertising implys it is like a stereo, hook it up and go! Of course, we know it is far more complicated than that now. Security is suddenly important and most non-geeks are completely ignorant about it.

    I must agree with the uncomfortable feeling it gives me to have someone switching stuff on or off inside your machine, but it's about time AOL took responsibility for the millions of insecure boxes they have put on the net.

    I wonder how much of the timing of this is related to to the latest critical warning issued this week by MS which was directly related to this service. Perhaps AOL is trying to stave off millions of tech support calls when the worm is released.

    --
    There is nothing so powerful as an idea whose time has come.
  235. How to remove Windows Messenger by ArunAdvani · · Score: 2, Informative

    For anyone who wants to remove Windows Meesenger from their computer but doesnt know how, click here [grc.com] for the download page of a program written by William Gibson

  236. AOL almost has it right with this.... by sllim · · Score: 1

    I am not a subscriber to AOL so please excuse my ignorance.
    I am assuming that AOL does this without asking the user if they can do this and without informing the user that they are doing this?

    That is what AOL is doing wrong.
    AOL needs to tell the user that Microsoft has this stupid system service on by default and that it won't damage anything if they turn it off. You will stop getting those stupid pop-ups.
    Let us preceed? Yes or No.

    If AOL did that then I would applaud them.
    Microsoft should be so bold.

    1. Re:AOL almost has it right with this.... by EaTiN+cOfFeE+bEaNs · · Score: 1

      I tend to disagree with you. Unfortunately, I am stuck with using AOL when I'm at home (thankfully I'm at college), and I've shut down the said ports that are open for this to happen once or twice, and after a while, i start to get the damn messages again. You have no idea how sick and tired I was of AOL. Once again, I'm happy I'm at college.

      --
      No TiVo and no caffeine make me something something...
    2. Re:AOL almost has it right with this.... by seinman · · Score: 1

      The only reason you're stuck with AOL is because you're a flaming dipshit.

  237. Silly Question by Guppy06 · · Score: 2

    AOL requires the use of proprietary software, correct? If so, then why not include a basic firewall with the program instead of playing white-hat? It accomplishes the same thing without ethical dillemas.

  238. Why is Messenger Service still on? by paj1234 · · Score: 1

    Maybe the reason there is stuff like that still floating around in Windows is Bill helped to write it. If we could see the headers or main code of the Messenger Service, I bet there are comments by "Bill G" in there. Wherever Bill G has been, other developers fear to tread. Maybe that's the reason why they haven't done sensible things like disable access to the service from non-LAN interfaces. Anyone inside Microsoft care to confirm this?

  239. irony by Anonymous Coward · · Score: 0

    I actually got sick of my firewall logging these messages and took a block of them and put them into one massive spam page. http://spam.djekz.com

    Surprisingly, I went from getting 5-6 hits a day to 30-35 a day because of people searching for keywords in search engines. Sorry to be starting a new thread...

  240. Be a good parent by flailking · · Score: 1

    If the majority of your subscribers are infants (ignorant) then you have to treat them as such. The baby gate in the hall, the electrical socket plugs, and the curtain lines... Keep them proxied and out of my hair!!! I get more spam from "Regular ISP's" wind-ho's virus tainted trash then AOL. Keep the newbies where they belong---Supervised!!!! If you are stupid enough to sign up for AOL then you deserve it Drink Schlitz and boycott most pies....

  241. Re:Linux users prove themselves ignorant once agai by temojen · · Score: 1

    apt-get install netatalk
    apache is a weberver, not a fileserver.

  242. Do AOL Users Agree To This When They Sign Up? by reallocate · · Score: 1

    Anyone know if AOL reserves the right to do this as part of their terms of use? Last I looked, MS does with Windows.

    --
    -- Slashdot: When Public Access TV Says "No"
  243. "Windows messenging" not "Microsoft Messenger" by Craig+Ringer · · Score: 1

    ... that is, they're talking about the SMB protocol messenging service - not MSN.

    IMHO the right answer is to block ports 137, 138, 139 and 445 to cut this, and all the other SMB crap, off entirely. If you need SMB service - use IPSec and tunnel it like you should be anyway. IMHO having SMB exposed to the internet is madness.

  244. just so you know... by Anonymous Coward · · Score: 0

    just so you know...NO the FBI wouldn't care if some 17 year old went around and changed users registry settings...why? Because simply doing that alone doesn't cost hundreds of thousands of dollars in damage....and yes that is the only time the FBI will care...when large sums of money are involved. So happy hacking...and make sure you have a few other ISPs ready and willing to give you an account when your current ISP pulls the cord.

  245. blah by GISGEOLOGYGEEK · · Score: 1

    I don't use AOL, so correct me if im wrong ..

    but isn't it a bit ironic that AOL - the king of popups and brutal advertising stuck in their own subscriber's faces - is complaining about these popups? ... also, 90% of this story is very old news, for those of you who were born this morning, the last round if big viruses were propagated through the mis-use of that MS network messenger.

    --
    George Bush + Linux = "I will not let information get in the way of the fight against Windows"
  246. Lan Office environment? by fractaltiger · · Score: 1

    should have been off by default already and enabled in a true lan/office environment

    Funny. If you're running AOL in a LAN computer, you aren't doing any work, are you? If you truely need office instant messenging capabilities, install A0L's free IM client. You already have an internet connection, so if the full A0L goes ahead and turns off your LAN popups, then you got in trouble because of a few home-browser-intended side-effects ;)

    Face it, these new things AOL offers are good for the home user, and it will only make things better. Free "antivirus protection" and the registry cleaning may be offered in offices, where A0L won't be installed often --and at home, you will need but probably won't have access to these products. It's nice, then that someone is doing some work.

    You know how many people's machines we dissinfected repeatedly who refused to switch from their ubiquitous virus-causing email program to a less ubiquitious one that our IT department REQUIRED? It became a nightmare to remove viruses because we could not just FORCE our own protection on the users, even if it meant involuntary countering measures because of their declining our "innoculation."

    I say, if simply because it was 15 million computers A0L fixed, let them do it. These users won't notice, but savvy computer people will thank them that someone is taking some tedious friends'-system maintenance off their backs.

    --
    "Wireless : LAN :: Laptop : Desktop"
  247. AOL hides files on your computer by Anonymous Coward · · Score: 0

    I had AOL when I started using the Net and years after I got rid of AOL, I was searching through all my computer files to find stuff to delete and lo and behold I had over 30 AOL files on my comp. All of these files had slightly changed usernames so if you did a search of the text of all files for any of your AOL usernames you would never find them. Dannon78 might become Da78nnon or something like that. So what did AOL hide on my computer? Well, they had purchases that I made on the Net using AOL, some emails that I had sent and recieved and some other random information. All of these files were at the very bottom of my list when I did the view all files option. AOL really doesn't want you to find these files!

  248. Re:It was only a matter of time.. by lord_nightrose · · Score: 0

    Or, you just needed to think of some seemingly intelligent explanation, since you realize he had called you out on your mistake. We know your pain, and it's OK. It's OK to hurt.

    --
    This is not part of my post. It's my signature. I bet you're disappointed.
  249. Re:Linux users prove themselves ignorant once agai by Michael+Hunt · · Score: 1

    By definition, a webserver serves 'files'.
    You just got out-pedanted.
    Idiot.

  250. Nooo - the COMPUTER by RockModeNick · · Score: 1

    I was called in to do tech support on an old computer (it had a "Wave Modem", a sound card modem combo, just as bad at both tasks as it sounds and which ended up being the problem with the machine getting online, but thats another story) Apparently the girls brother reformatted and reinstalled everything, and now "the coputer doesn't work." I turn it on when I get there, and it boots fine... I ask what she means, and she says, "Nooo - the COMPUTER" while pointing at the AOL icon on her desktop with her index finger and looking at me like _I'm_ the one wiht no idea whats going on.

  251. Blocking ports by juhaz · · Score: 1

    You can't block these pop-ups by shutting down ports, because Windows Messenger Service shares some ports with other useful services.

    Only if you consider having your file/printer sharing open to the whole internet to be "useful services". They may be useful in a LAN, but even the most primitive firewall should have a way to separate those.

    No to mention bazillions of worms also using these very same ports, including but not limited to the RPC nasties.

    Block away, these should not be open to the world under any circumstances!

  252. Further useless pedantism. by temojen · · Score: 1
    By definition, a webserver serves HTTP requests, which may include
  253. You seem to be forgetting something by Gary+Destruction · · Score: 1

    Remember, AOL is the same company that refuses to remove ads from AIM (AOL Instant Messenger). They're too money-hungry. AOL is just taking advantage of poor security measures by Microsoft. It's a far cry from hacking. It all just boils down to the least informed gets exploited the most. Sure, it's bad ethics. But the color green is something that companies use to overlook ethics.

  254. So why not just...? by Anonymous Coward · · Score: 0

    About two months ago, I was booted off Blueyonder's Surfunlimited dial-up service. I'd installed a proxy on port 4480 so the computer in the next room could get on the net. Unbeknownst to me, my simplistic firewall wasn't actually blocking access to that port from the Internet.

    About six months after installation, Blueyonder initiated a scan of every computer on their network on various ports, including port 4480. My machine popped up as being open, and my account was suspended just after the next bill was due to be paid (how well-timed).

    Despite the inconvenience, I now have my Surfunlimited account back after a few quick phone calls to Tech Support and an email to abuse@blueyonder.co.uk. The hole got patched, and I'm here to post this message.

    AOL don't need to hack people's computers. If a user is running something that's a security risk, just eject them from the network until they aren't a security risk. Easily done, and no ethical hangover.

    --
    TechnicalFool