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Techies Asked To Train Foreign Replacements

Makarand writes "David Lazarus of the San Francisco Chronicle is reporting that Bank of America (BofA) is moving thousands of tech jobs to India and has asked its techies to train their Indian replacements or risk losing severance pay. Although there is nothing in writing that says precisely this, the employees have been made clear about this responsibility in their meetings. BofA is outsourcing tech work to Indian companies whose employees do the work at half the cost of what a U.S. worker gets paid. According to an estimate, outsourcing has allowed the bank to save about $100 million over the past five years."

765 comments

  1. Isn't that really... by EotB · · Score: 1

    Salt in the wounds?

    1. Re:Isn't that really... by TheGratefulNet · · Score: 5, Funny

      Salt in the wounds?

      vindaloo. stings more.

      --

      --
      "It is now safe to switch off your computer."
    2. Re:Isn't that really... by tdemark · · Score: 2, Insightful

      I don't know how many "thousands" actually is, but assuming 2500 employees at $70k/year, here are some quick calculations:

      2,500 employees * $70,000 annual salary * 5 years = $875,000,000

      $875,000,000 * 7.5% estimated federal employer withholding = $65,625,000

      Is it possible that the majority of the $100 million saved came from BoA not having to pay the employer portion of employee withholding to the Federal government?

      If so, then it all US citizens that have to pay when these companies outsource and not just those whose jobs have been replaced.

      - Tony

    3. Re:Isn't that really... by uncoveror · · Score: 4, Insightful

      Train them wrong so they will break everything they touch. Revenge is a dish best served cold.

      --
      The Uncoveror: It's the real news.
    4. Re:Isn't that really... by tacocat · · Score: 2, Insightful

      A good thought. And most of these new techies will be to afraid of losing their jobs if the say the don't understand it. That's been my experience with overseas outsourcing.

      On another note. I think this will backfire eventually. There is growing evidence that the real cost of overseas development is much higher than intially reported. Much of this has to do with the cost of Quality and Risk Management. How much do you money to you save if you spend millions a year backing up all your systems and you don't have a failure? How much does it cost when you backup nothing and the data center burns down? These are classic questions that typically rely on the PHB answer of "It hasn't happened yet so why should it happen now?" and "OK, so it happened and we recovered everything perfectly, so we can stop budgeting recovery expansion projects and spend it on something else"

      Yeah, it certainly sucks to have someone put into this position. But how will you react when you are getting trained in your next job by some indian dude who thinks your just some corporate shill and trains you on how to wipe your ass and nothing more? You probably won't feel too good about the position you are put in. The BofA developers can't do anything about the position they have been put in by BofA, but they do have a choice in how they are going to act as human beings. What kind of response will you look back on in 20 years and be proud of?

    5. Re:Isn't that really... by vertinox · · Score: 5, Funny

      Salt in the wounds?

      Sure, but doesn't mean you can't teach your replacment a thing or two about being a bad employee.

      You: "Ok Vishnu, when you write code make sure you never use indents... Managment hates that. And keep everything on same line. Oh and never ever EVER comment your code unless you want to talk about your current mood and what you had for breakfast that morning."
      Vishnu: "I see..."
      You: "Oh... Also... Make sure you take your phone off the hook and never delete your voicmail so that no one can leave you a message. It will make you look uber busy... Make sure you never reply to his emails regardless of what the urgency is because he'll think that you are working hard and too busy to play with email all day. And you'll get a raise pronto."
      Vishnu: "What does 'uber' mean?"
      You: "It means you know what you are talking about... You should use uber in every sentence when you are talking to the Boss in the states. You'll get a raise for sure. Also... When he does call make sure you have some of the Punab music...
      Vishnu: "Punjabi..."
      You: "Whatever... Just make sure it is playing playing really loudly in the background every time he calls. He will apprecieate your culture."
      Vishnu: "Oh thanks for your wise teachings..."
      You: "No sweat. And one more thing do you read Slashdot?"
      Vishnu: "What is that?"
      You: "Oh great... If you don't know what Slashdot is... You'll loose your job for sure!"
      Vishnu: "Oh no!"
      You: "Well buddy... I'll clue you in. Reading Slashdot is more important than actually doing any work at your job and you should always have it open at work and hit refresh every few minutes to see if there are any new stories. Then if you see anything that you don't have authority to talk about you need to make a comment with outrageous claims so that you get what they call 'modded up' and everyone will think that you are the head honcho and you'll great a raise for sure! Not only that but the more mod ups you get, the better karma you'll have!"
      Vishu: "Oh blessed karma! Thank you American sir!"
      You: "Anytime."

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    6. Re:Isn't that really... by homer_s · · Score: 4, Funny

      ...
      Vishu: "Oh blessed karma! Thank you American sir!"
      You: "Anytime."
      Vishnu (muttering to himself): "What a dick"

      - Vishnu Ramachandran

    7. Re:Isn't that really... by Anonymous Coward · · Score: 2, Interesting

      Train them wrong so they will break everything they touch. Revenge is a dish best served cold.

      Even better, tell them how it's supposed to work. If you have a manual, you're practicly reading it aloud to that guy. Make sure not to mention any of the quirks, bugs, workarounds, checks, errors, details, omissions or unwritten routines that you've accumulated that is the real value of an experienced employee. If you have some slightly out of date ones you could "accidentally" use, even better. That'll cover your ass much better, since you didn't train them explicitly wrong and can point to that documentation as proof. If the documentation is like 95% of all documentation I read, they'll be just as useless.

    8. Re:Isn't that really... by Anonymous Coward · · Score: 0

      Actually, to tell you the truth, not really. I worked at BofA 2004-2005 and had oversight of one of these outsourced teams. They consistently produced the worst, most flawed code of any group. They could guarantee one quality: they could destroy any design; honestly, I'm beginning to think that India allocates us their worst programmers as some sort of economic warfare.

      So really, BofA is shooting itself in the foot here. The joke's on them and it couldn't happen to a nicer company.

    9. Re:Isn't that really... by Anonymous Coward · · Score: 0

      > What kind of response will you look back on in 20 years and be proud of?

      I would hope I infliced maximal harm on my enemies. In this situation, the Indian worker wouldn't necessarily be my enemy, but the bank most certainly is. A betrayal of this magnitude justifies any vengence one could exact, and mistraining the replacement is probably the best way to hurt their bottom line.

    10. Re:Isn't that really... by hackstraw · · Score: 1


      But you see, this is better for America because we will all now get lower interest on our credit cards, loans, and mortgages now that they are saving so much money.
      </sarcasm>

    11. Re:Isn't that really... by jasen666 · · Score: 1

      $70k a year?
      Is that what you think helpdesk monkeys make?
      Try $12-16 an hour. And that figure is continually going down, as companies realize they can hire on high school grads through temp agencies for cheaper and cheaper rates. Those companies that haven't gone to India yet, that is.

    12. Re:Isn't that really... by Anonymous Coward · · Score: 0
      Boycot BofA

      I am changing banks.

    13. Re:Isn't that really... by nacturation · · Score: 3, Insightful

      You: "Ok Vishnu, when you write code make sure you never use indents... Managment hates that. And keep everything on same line. Oh and never ever EVER comment your code unless you want to talk about your current mood and what you had for breakfast that morning."

      Vishnu: Pardon me, but what kind of Cracker Jack box did you get your programming skills from? I have a PhD in Computer Science from Pune University where my thesis was on Automatic Retargetable Code Generation techniques, and I've contributed kernel code to Debian and OpenBSD. Now you are asking me to sabotage code like some uneducated American code monkey whose sole qualifications during the dot-com boom were that he had a pulse and could read? Please, sir, don't train me. Just take your severance and go.

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    14. Re:Isn't that really... by dmambrose · · Score: 1

      Just don't take the severance and walk away. The companies pay you for your years of experience, giving it away for cheap four or six weeks of severance is a steal for them. If everyone in your group decides to leave without transfering your knowledge, the companies and the managers will be F*@ked. Teamwork really help put management in their place.

    15. Re:Isn't that really... by tomhudson · · Score: 1

      Damn, good point, but I'll bet you get mod-bombed for it.

      Its a small world. Intentionally screwing up stuff just to have revenge is dumb. Give it time, and if they're no good, they'll screw it up themselves no matter HOW much help you give them. You'll have your "revenge", without it costing your soul/reputation/whatever. Either way, you can sleep better at night, and you haven't done your part to cause even more layoffs when the banks' IT systems go down, they lose market share, and your neighbour, who works in another department, is now also out of a job.

      After all, if you were quitting, wouldn't YOU offer to train your replacement, so that everyone leaves on good terms?

      (of course, if they suggest someone who has no skills, like the brother of the boss, who current job is to wash cars, you have every right to say "Sorry, can't be done.")

    16. Re:Isn't that really... by Anonymous Coward · · Score: 0

      I believe it. It happened to me.

    17. Re:Isn't that really... by Aadain2001 · · Score: 2, Insightful
      > What kind of response will you look back on in 20 years and be proud of?

      The response the leads to the BofA suffering the most. Outsourcing is an insult not only to those that get fired, but our country in general. Yes the cost of living is higher here, but we are the people who use the banks and services that companies like BofA offers. So we are good enough to take our money (and make more money off of it), but not good enough to employ some people from the communities where BofA is located?

      Directly telling the employees (who are technically trained and probably spend years of both formal and personal training to learn what they know) that they are not valued, at all, by the company and that they HAVE to train their foriegn replacements is the equvalient of beating a man and then pissing in his wounds. BofA has shown that they don't care about our country or our people, so I say "let them suffer the consequences of their actions".

      Pissing off the techs is the dumbest thing any company can do, because of the positions of power that they have. Since there is little to know consequences of miss-training their replacements (after they get their severence that is), I say punish the company. Make sure that one month after everyone has left, they will be frantically calling everyong and asking them to come in and help. That's when you "piss in their wounds" and either say NO, or charge 3x your old yearly salary to come in as a consultant. These are the only actions that some managers/companies can understand from their actions: how does it affect our bottom line.

      Companies have rights and do everything they can to make as much money as possible. But employees have rights too and can do everything in their power to teach companies that without them, they are nothing, and that we have the right to be treated as human beings, not office equipment.

      --
      Space for rent, inquire within
    18. Re:Isn't that really... by Anonymous Coward · · Score: 0

      One better than that is to give them the same training that you got (at least as best as you can remember it). Any information that you did not get in training is really just an opinion or practice on your part. Since the relationship is already acrimonious, you certainly don't want to expose yourself to any potential liability by accidentally training someone in the wrong or even "unofficial" way of doing things. Another legal issue is that course notes and training materials may be proprietary. If your manager wants you to pass those materials along to your replacement, be careful that you are not infringing copyright in so doing.

      You cannot be fired for refusing to do something illegal. You might want to ask HR or a lawyer what the laws are concerning being threatened with dismissal for refusing to expose yourself to extraordinary liability. It is worth noting that HR is probably as unhappy about this as you are and that this is one time it is good to be a bit of a squeaky wheel.

    19. Re:Isn't that really... by Anonymous Coward · · Score: 0
      Just don't take the severance and walk away. The companies pay you for your years of experience, giving it away for cheap four or six weeks of severance is a steal for them.
      Four or six weeks? That would be only for the most junior employees or those with very little time at the company. Senior techs who have been around a large corporation for five years could easily be talking about 12 weeks. For 10 years, make that 24 weeks. For 15 years, make that 36 weeks. That's several tens of thousands of dollars. If you don't have other work lined up, better to take the money and look out for your own best interests during the time left at work.
    20. Re:Isn't that really... by achacha · · Score: 1

      You: All other indian PhDs are working for large US companies in US and making 200k+ a year, and have a huge house and with 5 cars, yet you are taking a sweatshop job and agree to minimal pay? What was that PhD in again?

    21. Re:Isn't that really... by Anonymous Coward · · Score: 0

      Americans may like to compensate for other shortcomings by buying 5 cars. In India we're quite happy with one. I'm also willing to trade some of that 200K to live near family and friends. Not to mention being able to hire domestic help to do the dishes, clean the house, iron clothes, wash the car etc.

    22. Re:Isn't that really... by Anonymous Coward · · Score: 0

      I think you really missed the point. A lot of the best talent is not in India. That's why the jobs that go over there are so pathetic. I actually enjoyed outsourcing parts of my job to India, since they were not the parts that were leading to my extremely high 6 figure salary. Yes, you'll have the trophy story about how some radiologist or researcher is Doing Great Things, but most of the work out of India is crap, and for that reason most of the jobs sent there are crap too. Rejoice in your freedom, American Tech Worker, and move to much, much higher ground. India, in general, is a very dirty country, with more environmental and racism problems than anywhere else. They feel good about what they're doing, which is a good thing. Keep them working on crap and happy to live in squalor (intellectually speaking, and otherwise).

    23. Re:Isn't that really... by achacha · · Score: 1

      I was talking about the indians who buy huge houses and lots of cars and have maids and such (you did read the OP?) I know many that I work with... they may be compensating for something, but actually I think they are just living their lives and enjoying their wealth. By the way, can I recommend a reading comprehension book to you?

    24. Re:Isn't that really... by Anonymous Coward · · Score: 0

      Unfortunately, the reading comprehension book must also be provided to Vishnu as part of his training. That's why the best managers and companies know exactly what kind of work to outsource and what kind of work to keep close. Great example, right there. The successful outsourcing I've seen is with the lower quality jobs.

    25. Re:Isn't that really... by Anonymous Coward · · Score: 0
      Yeah, it certainly sucks to have someone put into this position. But how will you react when you are getting trained in your next job by some indian dude who thinks your just some corporate shill and trains you on how to wipe your ass and nothing more? You probably won't feel too good about the position you are put in. The BofA developers can't do anything about the position they have been put in by BofA, but they do have a choice in how they are going to act as human beings. What kind of response will you look back on in 20 years and be proud of?


      Proud has nothing to do with it, and you just don't get it. The workplace has gone 100% Darwinian, as has the whole US.

      I'll pay you back in spades without breaking the law and breaching our contract. The training of my replacement will be "by the book", occur at a glacial pace, and as somebody else has said without any knowledge of bugs, quirks, code history, etc. As for the guy in India? I could give a rat's ass. Hopefully he'll get disenchanted since he was unprepared for the position and they (the company) keep screwing him over, and leave. The idea is to do the most economic damage, and he's just a pawn.. just like we are on this continent.
    26. Re:Isn't that really... by Anonymous Coward · · Score: 0

      BS.

      Vishnu just bought his 'PhD' with 25 lakhs rupees. you can do stuff like that.
      or he just pencilled it in in his resume so that the bimbo hiring secretary in an american company would be impressed. he never went past highschool actually.

    27. Re:Isn't that really... by drpatt · · Score: 1

      You: "Ok Vishnu...

      "No, my name is John (or is it Mike)! How may I help you?"

  2. splitting semantic hairs by yagu · · Score: 5, Insightful

    From the article (regarding requiring training to receive severance): ""I know hat's parsing things a bit," Norton acknowledged. "What we ask associates to do as part of getting severance is that they stay on the job until the job is transitioned."

    Norton (and BofA) is parsing employees in a more metaphorical sense, cutting them into tiny pieces. It's a violation of a tacit ethic.

    Next: ""It's a common practice when your job is being transferred from one person to another that you train the new person," she added. "We expect our people to stay until their jobs are consolidated.""

    Yes it is a common practice. What's not so common (though it's seemingly becoming so) is a scenario where the person you're training is transparently there to be trained because they're going to do the job on the cheap. What's not so common is the egregious in-your-face requirement to train someone to replace you when you had not been planning to leave!

    I've trained replacements before. And, I KNEW I was expected to finish that work to consider my work satisfactory. But, it's always been when I was moving on. I'd like to be in a place where when faced with being required to train my cheap-suit replacement that I could refuse on principle alone.

    It's unfortunate and worse, unethical, to require training your replacement to receive severance. As an aside did you ever wonder why severance packages max out at ten months, e.g., by some algorithm you get X months pay for each year served, with a cap at ten months? Ten months (actually, 300 days) is how long an employee has to file an action on discriminatory practices! Often times training cheaper replacements targets older and higher paid employees.

    And finally and most offensive: "But BofA stands out because it acknowledged earlier this year that it understands how much the practice offends its U.S. employees.
    Barbara Desoer, BofA's chief technology exec, told BusinessWeek magazine in January that she was aware how much grumbling it caused when workers at the bank's Concord technology center were told they'd have to bring their Indian replacements up to speed before being shown the door.
    "

    First of all, the bitch Desoer doesn't deserve the title CTO, she's a fucking hatchet man... she isn't managing technology, she's betraying her work force, I'm guessing for some pretty decent blood money... Fuck her.

    So outsourcing and required replacement training is becoming common enough companies begin to admit it. The tipping point is here, they can all claim they do it with the rationale, "everyone ELSE is doing it." Posh!

    This is legal but it's unhealthy. The return to the shareholders is short term and long term this practice stands to damage employee morale, and based on the kind of "replacement" results piss off the customers.

    A global economy is coming. For some it's a speeding train coming right at them, and they've been tied to the railroad tracks by their employers.

    1. Re:splitting semantic hairs by Znork · · Score: 5, Insightful

      "A global economy is coming."

      As the current situation is, I wouldnt really call it a global economy. Something more like a segragated economy, where the main trick is to move work to one place, while keeping prices artificially high in another through legislation, then reaping the profits on the market discrepancy and allowing a rapid transfer of funds from the middle class.

      A good step towards restoring a free market and getting something even remotely like a 'global economy' would be to reconstruct the intellectual 'property' monopoly legislation from scratch. Western, and american, labour would get a whole lot more competetive (maybe even maintain the current standard of living at half the pay!) if they didnt have to fund, directly, and indirectly, huge grotesquely inefficient copyright and patent taxation financed monopolies.

    2. Re:splitting semantic hairs by belg4mit · · Score: 1

      Arbitrage is bad, 'm-k?

      --
      Were that I say, pancakes?
    3. Re:splitting semantic hairs by ThePhilips · · Score: 2, Insightful
      while keeping prices artificially high in another through legislation

      Hardly can disagree on any point made. Thou quoted above is necessarily true. I would say nothing about U.S. - but I can comment about Germany where I live.

      After countries of estern block have joined EU, something similar started happening over here. And even more radical: there is no such wide cultural gap between e.g. Germany and Poland as there is between U.S. and India. Business started dumbly moving work from West to East. In Germany on average employee costs about 3-5k Euros. In Poland you can get "best of bread" for about 2k, while prices for middle/low level specialists can be as low as 500 euros/month.

      When you look at how the money - 5000 in Germany, 2000 in Poland - gets distributed, you start understanding the real difference. From 5k euros, about 2k consumed by social system, another 1k consumed by all kinds of mandatory insurances. Substract cost of living and you get 750 - all I get on my hands. Ironically, specialist from Poland would get the same cash in the end. It's just Poland doesn't have pile of mandatory insurances, it doesn't have fat ugly over-abused social system, it doesn't have such high taxes required to run such complicated and expensive tax system.

      In the end, it comes down to populistic measures (like improved safety in social sector) used by politicians to boost ratings which in the end hits back in shape of new taxes at people who voiced and voted for it.

      --
      All hope abandon ye who enter here.
    4. Re:splitting semantic hairs by thePig · · Score: 2, Insightful

      Employment is just a contract between you and the employer.
      If you want to leave, you can.
      Similarly, if the employer wants to kick you out, they can also.
      What I have seen is that once you go up the management ladder, esp. in a big company, you tend to have less contact with the employee as a person.
      This inturn changes the view of the higher level manager about the employee - from a human being to just another resource.

      And when you are just another resource (in their view), it is easier to replace them with any cheaper resource available, as long the quality of the product doesnt go down too much.

      The tipping point is here, they can all claim they do it with the rationale, "everyone ELSE is doing it." Posh!
      The company is just looking at a way to maximize the profits and to stay alive in the competition.
      If everyone else is doing it, the company is taking a risk in NOT doing it.
      Business is very fickle, and if you are paying your employee more than what others are paying theirs, it is very easy to lose customers/market-share etc etc.

      The problem here is that having a global economy goes both ways.
      You gain and you lose.

      --
      rajmohan_h@yahoo.com
    5. Re:splitting semantic hairs by Monkelectric · · Score: 3, Interesting
      Yes. Its the same situation here in southern california. Illegal Immigrants have snatched up every low to medium skill job and driven down the wages. Wages in construction here are less than they were 20 years ago. The funny thing though, is the illegals can live on so little money because: They do not not pay taxes, they do not pay any of the mandatory insurances, they qualify for massive ammounts of assistance, their kids get free educations which even provide free breakfast and dinners etc etc...

      Meanwhile as a native, you have to pay for all of that FOR them out of your taxes, then you have to pay car insurance, car taxes, property taxes, medical, dental, vision, you have to send your kids to a private school because their kids have ruined the public schools, you can't goto the hospital because illegals are clogging it up (I had to wait about 30 hours to be seen when I broke my leg!). Illegals turn your nice community into a shit pile and your house gets broken into constantly ... Oh, and your teenage kids can't jobs because all the low skill jobs that teenagers used to do are taken by illegals (mowing lawns, bussing tables, etc).

      And then the march in the street waiving foreign flags on American soil, telling you that the US owes them citizenship.

      Sorry, I needed to vent.

      --

      Religion is a gateway psychosis. -- Dave Foley

    6. Re:splitting semantic hairs by Anonymous Coward · · Score: 0
      Yes it is a common practice. What's not so common (though it's seemingly becoming so) is a scenario where the person you're training is transparently there to be trained because they're going to do the job on the cheap. What's not so common is the egregious in-your-face requirement to train someone to replace you when you had not been planning to leave!

      I say they should stick it to the man -- employees should look for another job as soon as possible; at this point, staying at BofA does not further their career, therefore they should seek an alternative. A swift transition will have two benefits: the employee will be able to move on, while also forcing the bank into spending more time & money on their offshoring transition.

    7. Re:splitting semantic hairs by embsysdev · · Score: 2, Informative
      What's not so common (though it's seemingly becoming so) is a scenario where the person you're training is transparently there to be trained because they're going to do the job on the cheap. What's not so common is the egregious in-your-face requirement to train someone to replace you when you had not been planning to leave!
      Actually, it was very common occurrance to those of us layed off in the early 2000's.
    8. Re:splitting semantic hairs by ObsessiveMathsFreak · · Score: 1

      The return to the shareholders is short term and long term this practice stands to damage employee morale, and based on the kind of "replacement" results piss off the customers.

      What is this, "long term" return of which you speak? I've been investing for over 8 months and this is a new and strange concept to me and my colleuges as we take time out from tossing millions of dollars in and out of companies we know little about.

      --
      May the Maths Be with you!
    9. Re:splitting semantic hairs by edward.virtually@pob · · Score: 1

      The real question is, just how much of this kind of crap is the US workforce going to take before they march to Washington and hold the politicians' noses in their armpits until they outlaw outsourcing in general and this kind of economic blackmail in particular. Oy f'ing vay.

    10. Re:splitting semantic hairs by smvp6459 · · Score: 1

      What a shame that the employers who employ those individuals and those who buy/sell products produced by those individuals don't benefit in any material way.

    11. Re:splitting semantic hairs by Anonymous Coward · · Score: 0
      Fuck her.
      All of us? Is she pretty?
    12. Re:splitting semantic hairs by Crudely_Indecent · · Score: 2, Informative
      "...the kind of "replacement" results piss off the customers."

      Yagu hit the nail right on the head. This pisses me off doubly, as being replaced by an indian for half the wage happened to me and all of my techs when I worked for a major computer manufacturer. Now my bank is doing it? BASTARDS!

      Here's what I'm going to do, and I'll urge the rest of you to do the same if you're BofA customers. I'll be closing my personal and business accounts next week. I'll sit with one of their account representatives and explain that their lack of ethical conduct in regard to their employees has prompted me to take my business to another bank. I'll explain that there is a reason that I chose 'Bank of AMERICA ' and that they are no longer representative of the organization I started doing business with. Oh, and I'll take a cashiers check, thank you.

      --


      "Lame" - Galaxar
    13. Re:splitting semantic hairs by thane777 · · Score: 1

      "Barbara Desoer, BofA's chief technology exec, told BusinessWeek magazine in January that she was aware how much grumbling it caused when workers at the bank's Concord technology center were told they'd have to bring their Indian replacements up to speed before being shown the door."

      Thank you! May I have another?

      thane

      --
      If there were no God, there would be no atheists. -- G.K. Chesterton
    14. Re:splitting semantic hairs by yurnotsoeviltwin · · Score: 5, Interesting

      labour would get a whole lot more competetive (maybe even maintain the current standard of living at half the pay!)

      You hit the nail right on the head. The problem is not that Indians (and Mexicans, for that matter) are "stealing" our jobs, it's that they are willing to do it for a lot less money. Honestly, you can't blame the companies for going with cheaper labor that can do the job just as well, or close to it (though forcing the American workers to train their replacement is a different story). If Americans were willing to work for lower wages, then labor wouldn't NEED to be outsourced. Of course, the problem isn't only that Americans aren't willing to work for lower wages, it's that we often aren't able to, so what you're saying, or something similar to it, would be the way to go. If Americans started to work for less, basic (and slightly simplistic, but still mostly valid for an approximation) economics says we would pretty much maintain the current standard of living, but only in the long term. In the short term, it just wouldn't work, because it only works if EVERYONE is working for the lower wages. The "early adopters" would be screwed until everyone else's wages went down by the same amount, at which point prices would also come down to meet demand. So the way to do it, as you say, is to start out by lowering prices a bit (revamping copyright/patent/monopoly law would be a reasonable start, though some would argue monopolies would help with this transition) and let that naturally be followed up with a lowering of wages, then rinse and repeat until we're competetive on a global scale.

      Another way to ease the trasition would, of course, be to cut taxes like whoah. Americans pay, on average, a net of about 40% of their income to the government (not only income tax obviously, but including basic economic principles such as "corporate taxes raise prices," etc.). If we were to cut down on pork-barrel spending alone, that could probably be reduced to 35%, maybe even as low as 30%. That means the average American can take a pay cut of 5-10% without changing his net income at all. Then if you're willing to cut government programs that don't quite count as pork-barreling but still provide less benefit than what they cost, you could potentially bring total taxes down to 20%. That means we could bring wages down even lower (20% lower) without hurting the average American household's standard of living, with the exception of those who rely on whatever social programs are cut. Even still, losing a program is preferable to losing your job to someone overseas.

    15. Re:splitting semantic hairs by Thing+1 · · Score: 1
      [...] she isn't managing technology, she's betraying her work force [...]

      "Her work force" is an expense. She's trying to minimize expenses, so that the corporation can survive longer.

      Management is not beholden to the employee. Management is beholden to the shareholders, or if the company is private, to the investors.

      While it's possible that some employees are shareholders/investors, it's rare that all employees consist of all the shareholders/investors. Therefore, there are interests that the company must uphold which are not the same as the interests of the employees.

      I'm not saying that this is right or wrong. This is the way the world works, and ranting against it won't help us in the short term. Longer term it may help get the laws changed so that industry grinds to a halt, but in the short term, it'll only serve to reduce one's employability.

      The good news is that at Slashdot we can at least rant semi-anonymously.

      And, I disagree that the return to the shareholders is short term. It will reflect in the balance books every quarter from here out, assuming that the new employees actually can do the same job for less. I've seen outsourced projects that withered and died; and I've seen ones that succeeded. (I.e., same as American companies; some succeed, some die.)

      --
      I feel fantastic, and I'm still alive.
    16. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      That isn't racist, you stupid fuckwit. Or did you think "illegal" is a race of people?

      You must be a stupid retarded sub-chimpanzee moron.

      I suggest you stop whining and calling people racist at the drop of a hat.

    17. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      What part of "illegal" didn't you understand?

    18. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      yagu - "First of all, the bitch Desoer doesn't deserve the title CTO, she's a fucking hatchet man... she isn't managing technology, she's betraying her work force, I'm guessing for some pretty decent blood money... Fuck her. "

      Hachetmen sometimes get killed... especially weak ones. All it takes is someone that is getting the axe that REALLY can't handle that news... or has no hope on the horizon.

      Her workforce is in india... the one in america is keeping her yearly bonus too low... the only question becomes - how will she top this? Send the indian jobs to some other cheaper country? Got to keep those bonuses coming in don't ya know...

    19. Re:splitting semantic hairs by Anonymous Coward · · Score: 0, Troll

      Yeah, because whining about a class of people who live illegally, and are a strain on the system because they don't follow the same rules as everyone else is clearly racism.

    20. Re:splitting semantic hairs by iminplaya · · Score: 1
      Something more like a segragated economy, where the main trick is to move work to one place, while keeping prices artificially high in another through legislation, then reaping the profits on the market discrepancy and allowing a rapid transfer of funds from the middle class.
      So, now you know why we really need national borders. It's our last remaining stand to maintain economic stratification, nice and legal like. You don't have to put up with any of this talk of discrimination, racism, cultural purity. The current euphemism for all this hate mongering is called "national sovereignty". Make no mistake. It's exactly the same as seperate facilities for "coloreds" and "whites". If we had a real global economy, I would be able to travel uninhibited anywhere on the globe, just like corporate funds and diplomats...and contraband. So, tear down the fences, put us on a common currency, weights, and measures, and then we'll be able to sort out the pay issues more effectively. And if your job goes to India, you will be free to go with it with no loss.
      --
      What?
    21. Re:splitting semantic hairs by Valar · · Score: 2, Interesting

      So, if they don't pay taxes or for insurance, what is the best solution? Send them back to wherever they are from so they seize to be part of american industry, further weakening our competitiveness in international trade? Or give them citizenship so they WILL pay taxes and WILL have to get insurance? Then they will be paying for public education and subsidized healthcare, just like everyone else. Problem solved.

      Ruining the public schools? There are plenty of dumb American kids to do that, and that HAVE been doing that for years.

      Furthermore, I would like to point out that your kids have no right to employment, and if they price themselves out of the market that's their own damn fault. If someone else is willing to work harder for less money, how exactly _is it_ that you expect a market economy to act?

    22. Re:splitting semantic hairs by Buran · · Score: 2, Insightful

      Americans aren't willing to work for lower wages

      So are you going to lower their monthly payments for taxes, mortgages, car loans, insurance, health care, telecommunications, food, gas, and other things one needs to live?

      I didn't think so.

      Illegals can only work for less because they don't pay taxes or (frequently) various kinds of insurance. A friend of mine suffered $500 from a hit and run driver to his parked car who was an illegal who didn't have insurance, and his own insurance conveniently estimated the repair cost at $2 less than its deductible.

      Illegals are directly screwing honest citizens over.

      Americans CAN'T COMPETE WHEN THE GAME IS RIGGED.

    23. Re:splitting semantic hairs by nacturation · · Score: 1

      Barbara Desoer, BofA's chief technology exec, told BusinessWeek magazine in January that she was aware how much grumbling it caused when workers at the bank's Concord technology center were told they'd have to bring their Indian replacements up to speed before being shown the door.

      Wouldn't that suck if those Concord workers all just up and left en massse without doing any replacement training? When management realizes that they've made a horrible mistake, I'm sure the workers would be happy to come back as training consultants for $250 an hour.

      --
      Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    24. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      You're a fucking idiot. Illegal Mexicans are racists. Why don't they go back to Mexico and demand shit from their government like they do from the US? You dumb wetback!

    25. Re:splitting semantic hairs by jnhtx · · Score: 1

      The exact same thing happened to a friend who was a hardware engineer for Motorola about 10 years ago. The only difference was that his replacement was in Singapore.

      To get serverance he had to train his replacement.

    26. Re:splitting semantic hairs by StrongAxe · · Score: 1

      Employment is just a contract between you and the employer. This is precisely the problem. As long as people consider this to be merely a temporary mutually expedient business relationship, that's all you get out of it. Loyalty isn't something you can put into a contract. Loyalty isn't something you get out of someone by hiring them for minimum wage and replacing them like used kleenex. Loyalty isn't something you get out of someone by having them slave for you for years, and then telling them "thanks for your years of dedicated service - now go to hell because we can get someone to do the job for less - oh, and by the way, we demand that you show your gratitude by training them to replace you". Loyalty is earned, and it cuts both ways. Sadly, it no longer fits into current business models. And we wonder why this country is going to hell in a handbasket.

    27. Re:splitting semantic hairs by Anonymous Coward · · Score: 1, Informative

      Or give them citizenship so they WILL pay taxes and WILL have to get insurance? Then they will be paying for public education and subsidized healthcare, just like everyone else. Problem solved.

      Or not solved, just work under the table like before. Or as US Citizens they can collect welfare, then they don't have to work at all.

      Then their relatives come across the border, take all the low-skill jobs, wait until a future administration grants them citizenship. Lather, rinse, repeat.

    28. Re:splitting semantic hairs by greatcelerystalk · · Score: 1

      I've been a Bank of America customer since 2002, and I'm going to join you in refusing to do business with them any longer. Now to find a bank that isn't doing this.

    29. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      Monkeletric, Sr. let me tell you that you are some of the causes US is the way it is (exporting jobs, in war, and with some other problems) why? because you as a lot of other people in this country do not concentrate in the sickness but in the symptoms; Sr. the main reason all bad (and good should I say) is because of the current administration, listen, if the administration and the congress were doing their duty they should me enforcing the "current" imigrations laws, they don't have to pass another imigration bill, they just have to enforce current law.

      So as you can see the REAL problem is not ilegal imigrants, the REAL problem is the current administration not doing what they are supposed to do (in the imigration case, enforcing the law) I warranty you that if they enforce the law and go after the companies that employ ilegal imigrants that alone will be enough to fix the whole ilegal thing, I you can find work, if nobody hires you, what are you going to do? come here to die? or stay in your country and leave????

      So as long as we keep blaiming the wrong think we will be only joking ourselves; all the things you have described could be fixed just by the congress and administration doing their work, why they do not fix this problems? we all know that money rules and they know they wouldn't go against the companies, congress know that they allways need people to exploit, so don't come and put blame on easy targets, try to see farther that your nose otherwise we will continue to kiding ourselves, same way with the war in drugs, if we don't stop the demand offer will allways will come.
      This is my email address myinfo2004@gmail.com I created an account in here but I didn't receive the password and I really needed to extern my opinion with respet.

    30. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      This is a huge misconception. Although most people can cite a few examples of immigrant labor getting paid under the table, the fact of the matter is that immigrants are usually paying more taxes than you do. How can this be the case? Well most shops don't want to get nailed by the INS, so they have their workers fill out the proper paperwork, including W-2 forms. Immigrants obligingly do so, but use fake or made-up social security numbers. The result of this is that their taxes are withheld, but they are unable to file for returns.

      I don't know the numbers in California, but here in South Carolina we're undergoing a huge surprise budget surplus because of this very fact. Of course our wise state government is probably going to use the money to but sales tax on big holiday shopping days instead of something frivolous like our hemorrhaging state higher education (where I happened to learn these somewhat surprising facts).

    31. Re:splitting semantic hairs by Monkelectric · · Score: 1

      Oh man, you just made my day. I love it

      --

      Religion is a gateway psychosis. -- Dave Foley

    32. Re:splitting semantic hairs by protohiro1 · · Score: 1

      Yes, but BofA is insanely profitable. Saving 100 million a year counts for little to nothing in a company that pulls in $16 billion in profit every year. The fact that they are getting rid of a 100 good paying jobs in america so their profit margin improves by one tenth of a percent is pretty damn insulting. This kind of behavior is going to bite theses companies in the ass one day, because as their customers are middle class americans. And they are slowing getting rid of middle class jobs. It really pisses me off when public companies feel the need to cut jobs, salaries and move overseas to improve their profits.

      Insult to injury, Ken Lewis (BofA CEO) is making $20 million a year. In 1999 they gave the old CEO $76 million. And to save a pathetic 20 million a year they are moving hundreds of jobs to india? Man screw those people.

      --
      Sig removed because it was obnoxious
    33. Re:splitting semantic hairs by Monkelectric · · Score: 1
      seize to be part of american industry

      I've lived in California a long time, and we got a long just fine without hordes of illegal immigrants. Second of all, them paying taxes doesn't matter -- no matter how much taxes they pay, they consume more taxes than they pay. Net loss for the state. End of story

      --

      Religion is a gateway psychosis. -- Dave Foley

    34. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      I was laid off after a meager 4 months of work at a wair house. Why was I laid off? to replace my entire devisions with 'cheaper' and I quote "Mexican Worker Exchange program mandate". My devision was cut to replace us with a mahcine. Irony: The domestic workers while we took a little longer to do our jobs, inventory, grunt work that sort of thing. It was done correctly. Their were fewer errors in the end products. The machine they replaced us with, broke and was going to cost (strait from the CFO's mouth) : 1.5 MILLION dollars. for the machine, and "another 30-40 thousand for parts" (to start). I would not be so suprised of BofA has the same fate, never, not once has running a operation on a signifiicantly large majority of forign workers been a sufficiant saving. The reason the first two machines broke in the first place is because someone without any experience of how the machines actually work didn't use the parts that wouldn't break-and that's because they were the "wrong" part. It turns out theirs a known deffect-it basicly usses a series of actuators and rotating joints in such a way that part to regulate pressure has a enormous amount of stress placed on it. The "wrong" part acts kind of like a break pad with a rotating spring and pully system such that it never gets the full brunt of the machines arm on it. The new guys will find this out. I wouldn't be terrible suprised if their were simillar problems at BofA. They can join Washinton Mutual on my personel: I trust you---as far as I can throw your teller list (And not the skinny nerd the heavy one, the one that doesn't work half the time.

    35. Re:splitting semantic hairs by boingo82 · · Score: 2, Insightful

      Not only can't they file for returns, but most of them would probably qualify for EIC - in which case they'd be getting even more back than they paid in.

      --
      As a republican I feel it my responsibity to manufacture criminals. People need punished!
    36. Re:splitting semantic hairs by vertinox · · Score: 1

      Wages in construction here are less than they were 20 years ago.

      Really? Maybe that is why they are building so many houses in this once "Union Only" city. This hell hole needed a facelift after being burned out from the 70's.

      Meanwhile as a native, you have to pay for all of that FOR them out of your taxes, then you have to pay car insurance, car taxes, property taxes, medical, dental, vision, you have to send your kids to a private school because their kids have ruined the public schools, you can't goto the hospital because illegals are clogging it up

      Ok... Problem #1 with this is that you say "your kids". I don't have any kids... Nor do I plan on ever having them ever... So... No.. "Your kids" legal and illegal are spending my tax money regardless of whether I like it or not even though I have not burdened society with my godforsaken spawn.

      Secondly, the reason you can't get into hospitals is not because illegals aren't messing with the system, but because only 5% of the people that have insurance cause 90% of the medical costs in this nation. And most of them aren't illegals... Usually the obsese unhealthy heart and medical conditional types. You don't see me on the streets screaming "FAT PEOPLE MAKE ME PAY MORE INSURANCE PREMIUMS! SEND THEM BACK!"

      Illegals turn your nice community into a shit pile and your house gets broken into constantly

      Really? I've had no problem with native crackheads breaking into my car just to steal a case of CDRs and and these guys were born and raised in the good old usa. Being a foreigner doesn't make a criminal. I'd rather live next to immigrants than my current neighbors and I'm sure you would too (hey at least I don't live across the river in Camden)

      Oh, and your teenage kids can't jobs because all the low skill jobs that teenagers used to do are taken by illegals (mowing lawns, bussing tables, etc).

      Well... Why don't they get a job at Best Buy, Gamestop, or some other retail store that requires you do learn good english skills and communication with the customer. Oh wait... Most native brats these days couldn't speak proper English if they wanted to... And they don't want to.

      You know... I avoided my entire life working at jobs you mentioned and I've been working since I was 15.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    37. Re:splitting semantic hairs by jlowery · · Score: 3, Insightful

      Then if you're willing to cut government programs that don't quite count as pork-barreling but still provide less benefit than what they cost, you could potentially bring total taxes down to 20%.

      You mean like Iraq?

      --
      If you post it, they will read.
    38. Re:splitting semantic hairs by Ex-MislTech · · Score: 1

      seize to be part of american industry,

      Cease...

      --
      google "32 trillion offshore needs IRS attention"
    39. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      "Southern Californian has just as much immigration from Poland and Congo as it does from Mexico."

      lol @ you, ignorant faggot

    40. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      Illegals pay taxes, a lot have fake social security numbers and work at regular low end jobs (fast food, hotels). And they dont file for tax returns due to the fake socials. They usually rent, so no property taxes anyways. lay off the crack pipe patriot... phbbbbbbt

    41. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      If we were to cut down on pork-barrel spending alone, that could probably be reduced to 35%, maybe even as low as 30%. That means the average American can take a pay cut of 5-10% without changing his net income at all. Then if you're willing to cut government programs that don't quite count as pork-barreling but still provide less benefit than what they cost, you could potentially bring total taxes down to 20%. That means we could bring wages down even lower (20% lower) without hurting the average American household's standard of living, with the exception of those who rely on whatever social programs are cut.

      Do you have solid numbers to back up the savings in taxes that you say we can realize? If not, then you just making things up. Save it for Rush Limbaugh and Fox News, who also like to make such proclamations that are devoid of any basis in fact or reality.

    42. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      Ummm. You do realize that the average IT wage in India is about $7000 a year.

      So before all these freebies the gosddamgummint "owes" you, you were living comfortably on a salary of around $9K?

    43. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      Pathetic fuck-tard...you must be a liberal. He said "illegals" - NOT "Mexicans". Even if he had said "Mexicans" and he is a racist - point out ONE thing he said that ISN'T TRUE. Grow up, shithead.

    44. Re:splitting semantic hairs by Kent+Recal · · Score: 1
      In Poland you can get "best of bread" for about 2k

      yummy!

    45. Re:splitting semantic hairs by carlos5 · · Score: 1

      Do you really believe that ALL what he said is true? I will say you REALLY need to grow up, unfortunatelly not just mentally but humanely too...

    46. Re:splitting semantic hairs by Excelsior · · Score: 4, Insightful

      If Americans started to work for less, basic (and slightly simplistic, but still mostly valid for an approximation) economics says we would pretty much maintain the current standard of living, but only in the long term. In the short term, it just wouldn't work, because it only works if EVERYONE is working for the lower wages. The "early adopters" would be screwed until everyone else's wages went down by the same amount, at which point prices would also come down to meet demand. So the way to do it, as you say, is to start out by lowering prices a bit (revamping copyright/patent/monopoly law would be a reasonable start, though some would argue monopolies would help with this transition) and let that naturally be followed up with a lowering of wages, then rinse and repeat until we're competetive on a global scale.

      Hmm, sounds complicated. I have a more simplistic idea for simpletons like me: I'm going to move my Bank of America accounts to another bank who employs solely domestic workers, and encourage friends and family to do likewise. If such loss of customers affected BOA enough, Bank of America would have to drops their fees to compensate to lure business back to them. But, then that would lower their profits forcibly accomplishing what you've detailed, right?

    47. Re:splitting semantic hairs by Anonymous Coward · · Score: 1, Insightful

      While you make some interesting points, I have always looked at it from a different perspective. Various studies have pointed out massive inequality in terms of consumption of world resources.

      E.g. With regards to "Private consumption expenditures--the amount spent on goods and services at the household ... The 12 percent of the world's people living in North America and Western Europe account for 60 percent of this consumption, while the one-third living in South Asia and sub-Saharan Africa account for only 3.2 percent." From (http://www.worldwatch.org/node/1785)

      Also, "Though accounting for only 5 percent of the world's population, Americans consume 26 percent of the world's energy." From (http://www.solarenergy.org/resources/energyfacts. html)

      One can't fault the rest of the world for aspiring to the same lifestyle. However we have only 100% of the world's resources to go around. To obtain some kind of balance, we would either have to greatly increase the amount of goods/energy being produced, or the developed world would have to reduce their standard of living. While the former approach is preferable, it may not always be possible, especially with limited resources like oil.

      How does this relate to the current discussion? While moaning about Indians or any other foreigners taking your jobs by working for less, please keep in mind that the only reason he's willing to work for less is because he's not used to having as much. While you're aspiring towards your second car, he's thrilled to get his first scooter.

    48. Re:splitting semantic hairs by Anonymous Coward · · Score: 1, Insightful

      "So, if they don't pay taxes or for insurance, what is the best solution? Send them back to wherever they are from so they seize to be part of american industry, further weakening our competitiveness in international trade? Or give them citizenship so they WILL pay taxes and WILL have to get insurance? Then they will be paying for public education and subsidized healthcare, just like everyone else. Problem solved."

      Irrelevant. Most illegals work for such low wages that they wouldn't pay any taxes under our current tax code anyway. We are not at risk of losing 'competitiveness' by depriving legions of illegals the opportunity to invade our borders and pick our crops. Thousands upon thousands of inmates can do the same work - at least they are LEGAL citizens. We don't award citizenship for illegal behavior - it is an insult to any legal immigrant who went through the proper procedures. Immigration should be select - we should only allow people into the country that can add value and deny entry to the rest. Skilled immigrants DO pay taxes and contribute to society and the economy and should be encouraged. Conversely, illegal immigrants do not pay taxes, do not contribute to society and act as a tremendous drain on educational and health services. See the difference?

      Ruining the public schools? There are plenty of dumb American kids to do that, and that HAVE been doing that for years.

      Yes - their are plenty of ignorant American school children; taught nothing but touchy-feelly bullshit by unionized liberal assclowns. Nevertheless, they are American children - entitled to the education that their American parents pay taxes to support. I doubt most Americans support paying additional taxes to support some other COUNTRY'S children. I know I don't.

      Furthermore, I would like to point out that your kids have no right to employment, and if they price themselves out of the market that's their own damn fault. If someone else is willing to work harder for less money, how exactly _is it_ that you expect a market economy to act?

      Assuming this is true, if American children have no right to employment as citizens - than illegals certainly have no right to it either. By your logic; your company could bring in an uneducated, unqualifed moron who accepts minimum wage to replace you and it would be fine since it is the market economy. Where does this stop? Should American workers have to low-bid jobs in order to compete with illegal aliens? Can you not see the problem here or is just that you are so progressive that you would gladly cut your own throat for a principle?

    49. Re:splitting semantic hairs by Tiro · · Score: 1

      Good post... This is probably the best account of political economy I have seen in years on /.

    50. Re:splitting semantic hairs by glitch23 · · Score: 0

      Don't apologize for venting. You have legitimate reasons for doing so. The U.S. is a land of immigrants however we were LEGAL; those who are invading the country at present are illegal but reaping all the benefits as if they were legal and the current citizens are being disadvantaged because of it. Hopefully the problem will be fixed but it doesn't look like it will be anytime soon.

      --
      this nation, under God, shall have a new birth of freedom. -- Lincoln, Gettysburg Address
    51. Re:splitting semantic hairs by NereusRen · · Score: 1

      "And then the march in the street waiving foreign flags on American soil, telling you that the US owes them citizenship."

      So what you're saying is, after all that comparison, they would still rather be in your shoes as a citizen, taxes and insurances and everything. That's a pretty profound point, but not exactly the one you were trying to make.

    52. Re:splitting semantic hairs by alfs+boner · · Score: 0, Troll
      Southern Californian has just as much immigration from Poland and Congo as it does from Mexico.

      Cocksmacking bigot apologist.

      Dey took are jaaaaaaahbs!!!

      --
      Listen p*ssy. I'm sure your the same homo that posted earlier about alf's boner and you just want to remain anonymous fo
    53. Re:splitting semantic hairs by fade-in · · Score: 1


      I don't have any kids... Nor do I plan on ever having them ever. ...
      I have not burdened society with my godforsaken spawn. ...

      You don't see me on the streets screaming "FAT PEOPLE MAKE ME PAY MORE INSURANCE PREMIUMS! SEND THEM BACK!" ...

      You know... I avoided my entire life working at jobs you mentioned and I've been working since I was 15.
      </boast>

      Congratulations, we are all very proud of you. Your medal will be in the mail.

      --
      This sig is inappropriate in a post-9/11 world.
    54. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      Southern Californian has just as much immigration from Poland and Congo as it does from Mexico.

    55. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      You racist prick, stop whining.

    56. Re:splitting semantic hairs by alexo · · Score: 1

      I'm going to move my Bank of America accounts to another bank who employs solely domestic workers, and encourage friends and family to do likewise. If such loss of customers affected BOA enough, [...]

      I applaud your idealism and wish you luck in finding enough people that give a shit to make a measurable impact in BOF's bottom line.

      I will not be placing any bets on your chances of success though.

    57. Re:splitting semantic hairs by BoldAndBusted · · Score: 3, Interesting

      I had Bank of America. Then I switched to a credit union in 1997. No more weird fees, no more impersonal service, no more problems with getting a car loan due to old roommate credit "issues". Decent interest rates, and a warm sense of "belonging", and a knowledge that my money isn't being used to prop up a for-profit enterprise, just a non-profit one, that offers a tangible benefit to my community and fellow workers.

      Yes, we have web-based banking (not AJAXed or fancy, but does the trick), automatic bill pay (though I don't use it), direct deposit, wire transfers. Yeah, I do hate the lack of just *tons* of ATMs, but the CU ATM Network isn't so bad, if you plan ahead a bit before traveling.

      Forget Mega-Corporate banking. Join your community. Join your local Credit Union. (No, I don't work for a Credit Union ;) ).

    58. Re:splitting semantic hairs by Monkelectric · · Score: 1

      Ah but you missed mine. They don't want to be citizens to pay taxes and insurance. They still want a guarantee the free ride will continue.

      --

      Religion is a gateway psychosis. -- Dave Foley

    59. Re:splitting semantic hairs by Prof.Phreak · · Score: 1

      move my Bank of America accounts to another bank who employs solely domestic workers

      Does such a bank exist? I seriously doubt it.

      --

      "If anything can go wrong, it will." - Murphy

    60. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      This is otherwise known as the Corporate War on the Middle Class with Republicans and Libertarians leading the way to selling out our country, our people and our constitution.

    61. Re:splitting semantic hairs by ssk77077 · · Score: 1

      I closed all of my BoA accounts this afternoon and will be moving all cash to my friendly local credit union.

    62. Re:splitting semantic hairs by Anonymous Coward · · Score: 0

      The biggest population of illigals by a landslide is Messicans, you dumb twit. We're taking over the US loco!!!!!

    63. Re:splitting semantic hairs by r3m0t · · Score: 1
      you can't goto the hospital because illegals are clogging it up (I had to wait about 30 hours to be seen when I broke my leg!)

      So what type of worker was cleaning your hospital? "Illegal" or "native"?

    64. Re:splitting semantic hairs by Achromatic1978 · · Score: 1
      it is an insult to any legal immigrant who went through the proper procedures

      On more than one occasion it has been mentioned that it's a shame I couldn't just come across the border from Mexico. Instead, I have spent several hundred dollars in filing fees, more in medical checks, police record checks, supplying evidence of all manner of things, time from work going to interviews at consulates, in the process of applying for residency.

    65. Re:splitting semantic hairs by Achromatic1978 · · Score: 1
      and his own insurance conveniently estimated the repair cost at $2 less than its deductible. Illegals are directly screwing honest citizens over.

      Are you saying the insurance company was illegal? That was the 'directly screwing' I saw in your example.

    66. Re:splitting semantic hairs by thePig · · Score: 1

      But, is there anyting called loyality, esp. in case of people with 10 etc years of experience?
      I am not too sure.
      As people become older (and thereby wiser), the concept of loyality etc goes out of the window.
      Most people are there in the company because
      1. They are too lazy to check out other jobs
      2. It is risky moving
      3. When there is good experience, it is difficult to start off in a new company.

      The problem is that company is much older and thereby much more wiser than the employee.
      So a company also dont have loyalty.

      I have seen that the smaller the company is, the better they treat their employees.
      I think the reason is the same... i.e. the company is not old/wise enough.

      This is my view

      --
      rajmohan_h@yahoo.com
    67. Re:splitting semantic hairs by DerekLyons · · Score: 1
      Americans aren't willing to work for lower wages
      So are you going to lower their monthly payments for taxes, mortgages, car loans, insurance, health care, telecommunications, food, gas, and other things one needs to live?
      No, the real problem is that most Americans cannot discern between wants and needs. Payments for many of those can easily be reduced once you gain the ability to so discern.
    68. Re:splitting semantic hairs by Deagol · · Score: 1
      Illegals are directly screwing honest citizens over.

      Yeah... whatever. Those 50% reductions on prices for hand-picked fruits and veggies due to cheap laobor is really screwing us US natives over.

      I wish that there were a way to magically make all the under-the-table immigrant workers vanish. Then I could sit back and laugh as the prices of dining out, hotel stays, home construction, lawn care, and produce shot throught the roof. Those bitching the most would suddenly find themselves tightening their belts even further than they are now, even *with* those jobs they'd supposedly have if those illegals went away.

      Did nobody learn the lesson of "no immigrant work day" (or whatever the hell they called it) earlier this year? There was a measurable impact by the loss of people working that day, and that was a drop in the bucket. Most of those people took time off in such a way that they didn't loose their jobs. Can you immagine if *every* one of those workers left for good?

      The only taxes these people don't pay is income taxes, auto registration, and property tax, the latter two items due to their illegal status causing problems -- I'm sure they would if they could without fear of getting nailed and if they could afford it. They still pay sales taxes, gas taxes, booze taxes, tobacco taxes, utility taxes, etc -- so they contribute to the tax base yet can't get benefits! Plus, the wages of their jobs are so low, even if they *did* file taxes properly, they'd get most (if not all of it) back -- and those with kids would be able to get earned income child credits -- thereby getting *more* money than they paid into the system!

      Seems us poor, abused US citizens are still getting the better part of the bargain!

      Say your friend didn't get his car hit, due to there being no illegal immigrants to hit his car. Theoretically. Over the course of a year, the extra money he'd pay for much of his food would easily cover his $498 car repair bill. For now we'll ignore the fact that tons of *legal* residents are too poor to afford insurance. Sounds like the insurance company fucked your buddy over, not the illegal. Shit happens -- that's why you buy insurance, no?

      There's a large chunk of the US population that totally ignores the benefits they receive every day from the presence of illegal immigrants. And yet they complain and call for their deportation, etc.. People really need to pull their heads out of their collective asses.

      That said, the immigration system is buggered, and I think it needs much improvement. But the simple ideas currently posed to solve this huge problem are laughable at best.

    69. Re:splitting semantic hairs by Lockejaw · · Score: 1

      Taxes: Not paying is illegal. --> Need
      Mortgage/Rent: Don't pay, you are homeless. Homeless people cannot really get a legit job (which is needed to pay for biological needs, such as food). --> Need
      Car Loans: Depends where you live. In the city, public transportation is adequate. However, not all people can live in urban areas. These people need cars in order to have jobs (which they need in order to get enough money to sustain themselves). --> Need/Want
      Insurance: Depending on where you live, not paying may be illegal. Either way, it's the only way some other needs can be met (e.g. health care). --> Need
      Health Care: Necessity for survival. --> Need
      Telecom: I'm sure if I thought for a while, I could come up with a reason to label this as a need, but I don't really feel like doing the work now. --> Want
      Food: Necessity for survival. --> Need
      Gas: See car loan. --> Need/Want

      So we've got 5 needs, 2 need/wants and 1 want. Telecom, the least expensive of these, is the want. Taxes and mortage/rent, the most expensive, are needs. The need/wants are largely determined by location, which, despite all the "if you don't like it, then leave" is not a trivial thing to change. It might seem that living in a city would reduce needs costs, because you don't need a car (or gas), but all of the other needs are generally far more expensive (especially housing).

      Now, these needs are not unique to America, but in many other places, they are less expensive, which explains the differences in costs of living.

      --
      (IANAL)
    70. Re:splitting semantic hairs by DerekLyons · · Score: 1
      Telecom: I'm sure if I thought for a while, I could come up with a reason to label this as a need

      And that's just the problem - you've haven't applied an ounce of thought at all. You've done exactly what you said - labled each item a need regardless of it's actual status.
       
       
      So we've got 5 needs, 2 need/wants and 1 want.

      No, what we have is handwaving ignorant word games.
       
      Yes, shelter is a need. Large mortgage payments however are a want - one can choose to live in smaller place, or a cheaper place, or a less desirable place. Ditto car loans - buy a decent car rather than bling and you can drive it for a decade or more. Ditto food, costs can easily be controlled by careful shopping and preparation. Ditto telecommunications. Careful choice of where to live and which car to drive effects the amount of gas consumed. Health care is not 'Necessity for survival' - it's a percieved right based on the groundless belief that everyone has a right to happy life.
       
       
      Now, these needs are not unique to America, but in many other places, they are less expensive, which explains the differences in costs of living.

      No, what is nearly unique to America is the inability to discern between a 'want' (a gas guzzling status symbol) and a need (transportation).
    71. Re:splitting semantic hairs by StrongAxe · · Score: 1

      The problem is that company is much older and thereby much more wiser than the employee. So a company also dont have loyalty.

      While that used to be the case 30-40 years ago, it is less true today. Back then, the traditional model was that people went to work for huge corporations that had been around for a hundred years, and they worked there until they retired.

      Today, it's much more common that people will go to work for new companies that haven't been around very long. The few long-term jobs I have had in my life have been for companies that had all been around for less than a decade (and in several cases, only a few months). With typical job tenure measuring in the single-digit years (if not mere months), it's hard for anyone to develop loyalty on either side (let alone have much incentive to do so). Sigh.

    72. Re:splitting semantic hairs by Profound · · Score: 1

      California (and most of the rest of the SW of the USA) used to belong to Mexicans before it was siezed for American territorial expansion during the Mexican-American war. The current "illegals" are just taking back slowly, through migration, what was stolen from them by war.

    73. Re:splitting semantic hairs by Lockejaw · · Score: 1

      Yes, shelter is a need. Large mortgage payments however are a want - one can choose to live in smaller place, or a cheaper place, or a less desirable place. Ditto car loans - buy a decent car rather than bling and you can drive it for a decade or more. Ditto food, costs can easily be controlled by careful shopping and preparation. Ditto telecommunications.
      That's a very nice straw man you've built.
      Even if you go on the less expensive side, housing and car payments are far from being trivial costs.

      Ditto food, costs can easily be controlled by careful shopping and preparation.
      This is the most controllable expense on the list. It is also one of the smallest.

      Ditto telecommunications.
      Need or want, telecom service is very much within reach of most people. $10-15 per month for POTS, plus another $10-15 for dial-up access. Even a small cell phone plan isn't too much extra. A family of four would probably spend more on food.

      Careful choice of where to live and which car to drive effects the amount of gas consumed.
      This is still strongly affected by where one works, which, despite all the American dream crap rhetoric, is not something people choose as freely as what to eat for lunch.

      Health care is not 'Necessity for survival' - it's a percieved right based on the groundless belief that everyone has a right to happy life.
      I'm tired of people (not necessarily you) who say that insurance is not a need, and then say that when people get sick/injured and can't afford medical payments that it's their own fault for not being insured.
      There are plenty of people who need health care. And plenty more who don't need it right now but could easily (and not through their own fault, mind you) become one of those who need it.
      Paying a few percent of what you earn to know you won't suddenly get hit with expenses you can't possibly afford is generally seen as a wise choice.





      And now, my favorite part of your post:

      No, what is nearly unique to America is the inability to discern between a 'want' (a gas guzzling status symbol) and a need (transportation).
      I am well aware that I don't need bling or an SUV. Because of the included cost, I do not want such a car. What I have is a 15-year old sedan, which, because it receives good (but inexpensive) care, can top 30 mpg on the highway.
      I don't need you lecturing me about overspending.

      --
      (IANAL)
  3. Obligatory by Anonymous Coward · · Score: 5, Funny

    I for one welcome our new Ind...

    Actually... scratch that.

    1. Re:Obligatory by gobblez · · Score: 0

      I know... There used to be a time when AMERICA mean't something. A time when people walked to school, up hill both ways.

    2. Re:Obligatory by rnswebx · · Score: 1
      I know... There used to be a time when AMERICA mean't something. A time when people walked to school, up hill both ways.
      barefoot, in the snow... at least that's what grandma used to tell me. :(
    3. Re:Obligatory by XMyth · · Score: 1

      You know, when there's a hill between you and the school then it IS uphill both ways. Walking down-hill half the way doesn't really negate the up-hill walking. :)

    4. Re:Obligatory by Ninjaesque+One · · Score: 0
      Or, perhaps, if the way to school is like a see-saw; the sheer weight of the pupils weighs the school down, sending it downhill... and the sheer weight of the pupils returning home weighs the community down, sending the school uphill. . .

      It would have to be circular, though.

      --
      Ninjas and pirates. How piquant.
  4. More good news in 2006... by Veetox · · Score: 2, Funny

    Just great... Now I have to learn Hindi to challenge my bank errors...

    1. Re:More good news in 2006... by Anonymous Coward · · Score: 0

      Fuckin ignorant jerk. Tehy don't even speak hindi in bangalore

    2. Re:More good news in 2006... by Anonymous Coward · · Score: 0

      They obviously don't teach you guys how to write english, that's for sure.

    3. Re:More good news in 2006... by Anonymous Coward · · Score: 0

      Well, tell Tehy to learn it, Punjab!

    4. Re:More good news in 2006... by Anonymous Coward · · Score: 0

      The only Hindi you need to know is what they'll tell the likes of you:

      "Haraam Zaade teri maa ki choot mein mera lund rahega".

  5. Time to change banks? by Anonymous Coward · · Score: 0

    Didn't read the article, but that's pretty f'd up if it's true.

    I've always banked with BoA, but the outsourcing and this are enough to make me consider switching. Can anyone suggest a well-established bank with a good online system and good spread of brick-and-mortar locations?

    1. Re:Time to change banks? by Anonymous Coward · · Score: 0

      Can anyone suggest a well-established bank with a good online system and good spread of brick-and-mortar locations?

      Wells Fargo has always been good to me.

    2. Re:Time to change banks? by belg4mit · · Score: 1

      Support your local credit union. Small business, live people, love to have you.

      I ended up at BofA after a series of mergers and had always hated them long before
      that. They kept trying to screw me on stupid shit, like a $50 fee to deposit a
      foreign currency check, whereas my credit union did it for free. Guess which bank
      got the boot?

      --
      Were that I say, pancakes?
    3. Re:Time to change banks? by Anonymous Coward · · Score: 0

      Washington Mutual is decent, and they have locations everywhere now. They're the only bank I know of that doesn't charge ridiculous fees (even for non-bank-members to use their ATMs), which is nice.

    4. Re:Time to change banks? by smvp6459 · · Score: 1

      I second WaMu. Very good customer service, the online experience is good and always improving, and they've expanded into most states. Right now, at least, I believe all their employees are in the U.S.

  6. Oblig. Quote by Anonymous Coward · · Score: 5, Funny
    Lisa, if you don't like your job, you don't strike--you just go in every day and do it really half-assed. That's the American way. - Homer Simpson

  7. Time to change banks... by brockbr · · Score: 3, Informative

    Sorry - But IndiaTech is not worth what you pay for it most times.

    1. Re:Time to change banks... by kanweg · · Score: 1

      That must be because they're badly trained. Somehow.

      Bert

    2. Re:Time to change banks... by soren42 · · Score: 1

      Time to change banks?

      And which bank would you change to? The one that's not outsourcing to India and Latin America? Every major bank in the US is outsourcing, offshoring, or expanding certain operations overseas. Tata (TCS) is one the largest firms all US companies are going with - because they have a pretty good track record in dealing with sensative, highly regulated transactions. Some of the top 10 are opening company-owned divisions overseas to ensure even better control. It all comes down to one thing: cost.

      Now, I'm certain that comes as no surprise. But don't mistake what banks are offshoring with what technology companies are offshoring. I've yet to see a US bank offshore a customer support center and leave it there. Banks are typically offshoring software development, testing, quality assurance, and automated business processes (such as statement processing and generation). Even in these cases, every single process sent overseas is typically subject to a very critical eye - the bank in TFA, for example, employs the Six Sigma analysis method to evaluate the actual costs involved and ensure nothing changes for the customer.

      Some banks are even taking novel approaches to lowering costs while not moving operations overseas. Several banks have moved customer support to rural areas in the US, where a lower cost of living and average wage allows the banks to employ more of the domestic workforce and still cut costs. Additionally, many banks are looking to emerging markets and growing cities for developers and knowledge workers. Take the example from TFA again - they are moving some technology operations from Concord, CA to Charlotte, NC. Do a little research on the cost of living differences in those two locations, and you'll see why many tech workers (myself included) would jump at the chance to work in a city where you can buy four to five times the home for your money.

      Unfortunately, part the equation the article leaves unstated is that the particular bank in question was already planning on moving shop - when they were bought by a comptetior from the other coast. Certainly, some of the jobs are being offshored, but I suspect those jobs would have been relocated and then outsourced, anyway. Having existing employees train their replacements helps both the employee and the company, though. The employee remains employed for a longer period of time and, in this case, will receive a larger severance package. The company, of course, ensures a smooth transition managed by the people who know the processes and systems best. That also helps the employee in one important way - they are nearly all customers of the bank they work for. I, for one, would do anything I could to ensure those new folks new everything they needed - for my own financial security, if nothing else.

      --

      "Adventure? Excitement? A Jedi craves not these things."
    3. Re:Time to change banks... by bishop186 · · Score: 1

      Fuck it, I'm just keeping all my money under the matress.

    4. Re:Time to change banks... by Zemran · · Score: 4, Informative

      Lots of British companies that outsourced to India 5-10 years ago found that it cost more overall because the quality suffered and so much time was spent with managers flying backwards and forwards. Many of those companies returned to the UK because it is cheaper to pay for something to be done properly in the first place that to get a cheap job done that needs twice as much spent on fixing it.

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
    5. Re:Time to change banks... by djlowe · · Score: 4, Interesting

      "And which bank would you change to?"

      Why not join a Credit Union? They offer the same services, tend to be local and regional (which helps the local/regional economies) and in my experience their customer service is far better than that of commercial banks.

      Best of all, they are non-profit, which eliminates the greed factor that drives outsourcing.

    6. Re:Time to change banks... by QuietLagoon · · Score: 1
      I am reminded of having spent quite a few minutes on the phone with American Airlines customer supprt a few days ago. I had to change the days of my flight, and the aa.com site did not allow me to do that. I had to talk with a person at American Airlines.

      Well, the person I talked with could barely speak English. A couple times during the conversation, I had to say, "I did not understand what you just said, but at this point you should be asking me about [some topic]... is that what you just asked me?

      I am sure that American Airline is saving a lot of money outsourcing their customer service department to somewhere, but I have to wonder how long it will be before they realize that the road to long-term profitability is travelled by increasing the top-line revenue numbers. You do not increase revenues by convincing customers to go elsewhere due to poor, outsourced service.

    7. Re:Time to change banks... by Anonymous Coward · · Score: 0
      ...it is cheaper to pay for something to be done properly in the first place that to get a cheap job done that needs twice as much spent on fixing it.


      Amen brutha, corporate greed is both stupid and distasteful
    8. Re:Time to change banks... by Anonymous Coward · · Score: 0
      Take the example from TFA again - they are moving some technology operations from Concord, CA to Charlotte, NC. Do a little research on the cost of living differences in those two locations, and you'll see why many tech workers (myself included) would jump at the chance to work in a city where you can buy four to five times the home for your money.


      Very true about the housing prices (at least for now). You can buy a decent single family house on 1/4-acre in the Charlotte area for around $150k. In Concord, CA, Northern VA, Seattle, Boston, etc., you can't even buy a friggin' condo for $150k.


      The big problem with outsourcing to India vs. outsourcing to rural America (or, at least cheaper America - Charlotte is not exactly what you would call rural) is that, when jobs are outsourced to other parts of the US, people can still be arrested by the police for the kind of fraud that can take place when your personal and financial information is constantly going through a lot of people's hands. When the jobs are outsourced to India, it is tremendously harder (if not impossible) to have someone arrested for that kind of fraud.


      This is why we need much more comprehensive laws regarding how personal data is handled. Of course, I wrote my congresscritter and got back a form letter regarding how much it cares about identity theft.


      Sorry about posting AC. I already modded this discussion.

    9. Re:Time to change banks... by Anonymous Coward · · Score: 0

      I've been outsourced and am practically broke. On an unrelated note, please post the address of your residence and what times of day you are least likely to be home. Thank you.

    10. Re:Time to change banks... by AnotherDaveB · · Score: 2, Insightful
      Many of those companies returned to the UK

      Can you name names?

    11. Re:Time to change banks... by Anonymous Coward · · Score: 0
      Why not join a Credit Union?


      The last time I tried to join a credit union they wanted $50 and a credit check to open a simple checking account (or even a savings account). I walked out and will never look back.

      Credit unions are not what they were twenty years ago. They are a very different beast today.

      A credit check for fucks sake! Artifically supporting the parasitic and criminal credit reporting agencies is not what credit unions used to be about.

      P.S. Does anybody else here think this:

      Slow Down Cowboy!

      Slashdot requires you to wait between each successful posting of a comment to allow everyone a fair chance at posting a comment.

      It's been 16 minutes since you last successfully posted a comment
      ...is absolutley fucking absurd? 10 minutes! So it takes at least 32 minutes to post one comment on each of three different threads? There is absolutley no logic to that. Obviously a lame excuse to reduce the server load created by the cpu hog known as perl...
    12. Re:Time to change banks... by Anonymous Coward · · Score: 0

      There are two differences.

      1 - UK upper management seem to be competent. Upper management in the USA have not been competent for decades.

      2 - UK companies look for long term. US companies look at next quarter only. They DO NOT CARE if their decision will tank the company if next quarter will look stellar.

      This is the difference, this is why the economy in the USA is getting worse, and far more horrible, these company leaders that can not lead and only destroy companies GET ELECTED PRESIDENT!

    13. Re:Time to change banks... by zuluechopapa · · Score: 1

      I've heard (my company is also in a frantic outsourcing mode, so stories abound and some may not be fully correct) that the salary increases for many parts of India have been increasing at an average of 20% per year for the past several years, this coupled with the difficulty of hiring/keeping people (As I understand many times company A gives someone an offer letter, agrees on a start date, the person walks down the street to company B, gets a better offer letter and never darkens A's door again) and time difference and quality control problems will soon make India non-viable as a solution. I kind of wonder how much the local economies in India will have become dependant on the influx & grow of outsourced work and how bad things will crash there when companies decide that it's not worth it anymore.

      --
      even the magic 8 ball has an opinion on email clients: Outlook not so good.
    14. Re:Time to change banks... by superpulpsicle · · Score: 2, Insightful

      The language barrier is really a 2 sided debate.

      These people are very interested in learning English and improve their lives. Many of them make alot of sacrifices by coming here. Ask yourself how many Americans quit their minimum wage mcdonalds job to become a contractor in Iraq for big bucks. I am not Indian or remotely close to it. But I have to admit that the language thing is becoming less and less of a factor. They'll just replace one Indian support person with 5 others until it works.

    15. Re:Time to change banks... by Anonymous Coward · · Score: 0

      ...make that "16 minutes!" I was astonished by the 10 minute delay and then so absolutley horrified by the sixteen minute warning on trying to submit the comment again I failed to completely edit the post to reflect it. Unfuckingbelievable.

      Holy fuck! Now its up to 24 minutes to submit this correction to the above!

      I'm getting tired of changing my IP address to post more than once a day on slashdot, perhaps its time to move on to a site that does not run on perl. (and where controversial comments are not hidden by default)

      I finally gave up and changed my IP address to make this post. (for the last time) I need to think about why I even bothered.

    16. Re:Time to change banks... by oddaddresstrap · · Score: 1

      "with managers flying backwards and forwards"

      Maybe it wouldn't have been such a burden on the managers if they'd flown back facing forward...

    17. Re:Time to change banks... by MrNougat · · Score: 4, Interesting

      I have an apt analogy.

      Yesrs ago, I sold auto parts at car dealerships, mainly to body shops. A good-sized local body shop chain was buying parts from us for 5% over cost, delivered. They came to us and said that they were going to switch to someone who would sell them parts at 3% over cost, delivered, unless we could match it. We let them go.

      About 18 months later, they came back: "We want to come back to you." Why? Because my company could provide better service. The 3% over company would deliver parts once a day, that's it. If something was missing or wrong or broken, they wouldn't try to find it someplace else and do a second trip that day, they'd just order another one and deliver it when it came in.

      So when this body shop chain came back to us, we said, "Okay, but it's 10% over cost now." They agreed.

      The moral of this story? Maybe in five or ten years, when US industry figures out that the front-end savings they're getting on offshored labor translates to a higher "total cost of operation," they'll come back to the US labor market. And when that happens, salaries for US tech jobs will rise.

      I'm prepared to ride it out.

      --
      Web 2.0 == Giant Blogspam Circle Jerk
    18. Re:Time to change banks... by orasio · · Score: 1, Insightful

      You are missing the point.
      That's why you are losing your jobs.
      Indians can do the job better than you. There's nothing inherent to been born in the US that makes you capable of anything.
      If anything, you have to face lots of challenges, for example a culture that praises money, and not skill, or knowledge.

      The way to face the outsourcing "problem" is first to accept that they can work as good as you. Don't try to diss them on that grounds, because managers are not _that_ dumb, and they do know that an engineer is an engineer, in most places.

      Of course, they have some handicaps compared to you. The time difference is an issue, the accent is an issue. Enlgish is not _that_ much of an issue in India. Outsourcing is costly, even if you don't do it overseas.

      That should be your point, maybe fight outsourcing, but don't fight indians. Indians are as capable as you are of doing your job, and everyone knows that.

      And watch out for people in South America. We are great developers, we live in the same timezone you live, we speak english OK, and some of us even don't seem foreigners to US people. Maybe that's why indians are moving their companies here.

      Don't worry about me though, I'm not after your job. I like my job here in the Uruguayan telecommunications company, thank you very much.

    19. Re:Time to change banks... by pirho666 · · Score: 0

      The way to face the outsourcing "problem" is first to accept that they can work as good as you. Don't try to diss them on that grounds, because managers are not _that_ dumb, and they do know that an engineer is an engineer, in most places.

      According to my experience they are not as good as the average. They are as far as a standard metric, such as taking a test, goes but if you talk with them for a while it quickly becomes apparent that they dont know the material as much as they can be tested on the material. It is a fine line, but We have a couple of Indians working in our PhD progeam in chemistry. These are people who do not want to head back to India, so they aren't here to get a training to compete with Indians they are to get training to compete with Americans. (Which I would fully support) They both do not understand the basics of their projects. They know the molecule they are trying to make, but they have no idea why. Also they are unable to design a mans of making that molecule.

      What is most insulting is that they believe that they are better than the nonindians and will not take any suggestions as to what might work. They also for some reason "never do anything wrong" even though for the few years before we had them there was one rate for broken equipment, which has easily quadrupled since they have joined the group (and going from 6 to 8 people).

      All in all the old adage tends to fit no matter where it is applied: You get what you pay for.

    20. Re:Time to change banks... by jimicus · · Score: 2, Insightful

      In the case of the parent you're referring to, the most visible backpeddalled outsourcing has been of customer-facing roles. The BoA roles aren't customer facing, so it may not impact the bottom line as quickly.

    21. Re:Time to change banks... by truthsearch · · Score: 1

      Wow. An appropriate car analogy. You're definitely new here.

    22. Re:Time to change banks... by truthsearch · · Score: 1

      for example a culture that praises money, and not skill, or knowledge.

      Right, because the Indian culture doesn't praise money? From the many people I've met from India I can say their culture definitely gives high personal and family value to money. American companies don't move jobs there because their people value skill and knowledge. They move jobs because it's cheaper and they think they'll get roughly equal quality of work. If Indians are more skilled and charged as much for the same work in America no jobs would be outsourced.

    23. Re:Time to change banks... by Maxo-Texas · · Score: 1

      There is a difference between "better" and "less than the minimum wage it takes to support a family".

      Because of a very short term difference in currency values, you are a third of the price right now. These things even out. It will take roughly a decade but clearly once our currencies and economies even out some there will always be additional cost associated with hiring over seas vs having feet on the ground here.

      Besides- there just are not that many *qualified* people. Already we are getting a lot of overseas people that claim skills they dont' have (just like here back in the 80's)

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    24. Re:Time to change banks... by slashflood · · Score: 1

      I knew I read this comment before.

    25. Re:Time to change banks... by MrNougat · · Score: 1

      I'm not exactly new, here or otherwise. But apparently new enough to know that your comment is funny, but not understand why.

      I worked in the auto industry for ten or so years before IT, so I've got all kinds of car analogies. Just wait.

      --
      Web 2.0 == Giant Blogspam Circle Jerk
    26. Re:Time to change banks... by QuietLagoon · · Score: 1
      I am 100% in favor of helping people learn English. However, that point was not the point of my comment.

      In a job where the main task is communicating with customers over the phone, the company needs to assure that the customer service reps can speak understandable English. I live in New York City, I am accustomed to (and enjoy) the various "flavors" of English that are spoken. However, the American Airlines customer service representative was all but incomprehensible.

      When hundreds of dollars are involved in a transaction, I want to speak with a person I can understand.

    27. Re:Time to change banks... by Anonymous Coward · · Score: 0

      The unfortunate part will be that there won't be the tech workers available to supply the companies when they come back. We are already seeing that in colleges today, although I wonder how much of the stories are to pump H1B cap raises. That also applies in another way when the companies come back. Fewer tech workers, much higher H1Bs. And the other aspect of that is that the H1Bs, in addition to being used to keep wages down, are indentured servants, unable to move freely among jobs. I have always said that if the person is good enough for a H1B, give the person a green card immediately. However, this is opposed by the tech industry, as it would give them the same freedom as a native born citizen, erasing the cost advantage/indentured servant aspect of the H1B program.

    28. Re:Time to change banks... by Grishnakh · · Score: 1

      The last time I tried to join a credit union they wanted $50 and a credit check to open a simple checking account (or even a savings account). I walked out and will never look back.

      Was that a $50 fee or a $50 deposit? I've been with 3 credit unions, and all of them required a deposit of some amount in the savings account. You can't keep your account there without the deposit there ($25 in my case). It's not a fee; you'll get the money back when you close your account. Think of it as a "minimum balance" to keep the account open.

      As for the credit check, I don't remember ever having one of those. Maybe you should check into one of the numerous other CUs in your area. Off the top of my head, I can think of 4 in my area, and I'm sure there's more. My guess, however, is that CU is trying to screen its members to keep out the riff-raff who can't manage their money worth a damn.

      P.S. Does anybody else here think this:

      Get yourself an account as stop being an anonymous coward. I can post a new comment every minute or so.

    29. Re:Time to change banks... by Dread_ed · · Score: 1

      I work in the auto industry and what I notice about credit unions is that they provide their clients better interest rates than larger banks (Chase, BofA, Wells, etc.), have lower fees, and much better customer service.

      Other than that they suck as much as other banks.

      --
      When the only tool you have is a claw hammer every problem starts to look like the back of someone's skull.
    30. Re:Time to change banks... by Zemran · · Score: 1

      I like the way you say that I have missed the point and then give me a lecture about being born in the US. I am not an American and it shows how much you missed the point when you assumed that I am. I am British and our relationship with India goes back a lot further.

      One of the main problems in dealing with Indian companies is that the level of English is quite good in the educated Indian people but that they are a minority. So the detailed description of the job will be discussed with someone that has passable English but is too polite to say what they do not understand. It is then handed to someone else to do the job who has less grasp of English and as the first person did not really clarify the parts they did not understand that person has no one to turn to when there is a problem. The end result is that the finished product bears no relationship to the spec sheet and is not what is required.

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
    31. Re:Time to change banks... by Anonymous Coward · · Score: 0

      The customers notice that as well. An interesting observation here (in England) is that the higher end of the service sector (e.g. credit card and bank service for rich customer) list the availability of UK based customer service team. The attitude is pretty much: you are screw if you are poor (or at least not rich). A colleague of mine got really stuck when his ISP overcharged his account, ignored his complaint and request to terminate the account.... The whole problem was multipled by n-th degree because the ISP had outsourced everything (accounting, complaint, helpdesk and login management). No one on the other hand of the telephone seemed to know anything.

    32. Re:Time to change banks... by jrumney · · Score: 1
      Indians can do the job better than you.

      In theory, this may even be true, but in reality it is not what happens. Outsourcing has become extremely competitive in India, and companies are cost cutting by assigning a high ratio of inexperienced staff to projects where they are out of their depth, employee retention is a major problem, and the culture means as soon as someone gets some experience they want to be a manager so they have a very top heavy management structure.

    33. Re:Time to change banks... by Kream · · Score: 1

      I'm an Indian IT consultant, very happy with my job at a non-profit in New Delhi. I'm bemused by the attitudes that seem to pervade this discussion. Is not the search for cheaper labour a part of capitalism ? Is not greed (as the parent poster states) a pillar of the capitalist economy ? Can't you guys use the (market)Force?

      Oh, and imagine what it would be like if instead of IT workers, farmers and doctors and teachers and plumbers and electricians could all get replaced by people who would be glad to work at the minimum American wage, or live in absolute penury so they can keep sending their wages home. Seriously. If you send $200 back to India every month, that money alone can support a family of four in a metropolis.

      American milleniarist "capitalism" makes me sick.

      Oh, and first you bitch and moan about the horror of training your own replacement (and it is horrible, I don't deny). Your bigotry, racism and prejudice are all out on full display. You cavil at the low quality and inappropriateness of your replacement. And then you plot (as several posts in this discussion have done) to sabotage them. See any hypocrisy here ?

      Capitalism is great until YOU get fucked.

    34. Re:Time to change banks... by ArtStone · · Score: 1

      I've heard that some medical diagnostics (for instance radiologists looking at X-rays and writing a report on the findings) is already being done remotely in India.

      --
      Final 2006 "Proof of Global Warming" US Hurricane Count -> 0
    35. Re:Time to change banks... by Anonymous Coward · · Score: 0

      Log in and problem is solved.

    36. Re:Time to change banks... by Kream · · Score: 1

      You mean you didn't know about that ? It was really news about 3 years ago when it was new.

  8. Half the cost by DoctorBit · · Score: 5, Insightful

    Interesting that the article quotes the figure of half the cost. Five years ago, people were saying Indian companies could do the work for one-tenth the cost. If Indian salaries and other costs increase 20% a year for a few more years, the advantages of outsourcing will have largely disappeared. In the long run, good for India and good for U.S. I.T. workers.

    1. Re:Half the cost by orthogonal · · Score: 1, Insightful

      If Indian salaries and other costs increase 20% a year for a few more years, the advantages of outsourcing will have largely disappeared. In the long run, good for India and good for U.S. I.T. workers.

      You're assuming the cost of outsourcing have gone up.

      But maybe it's that American salaries and benefits are on the decline.

      (Of course, since CEO compensation is up, we can look forward to great jobs as valets and stable-boys on the lush estates of our masters.)

    2. Re:Half the cost by Anonymous Coward · · Score: 0

      It's not just cost, it's the quality. Many companies (Apple being the latest) have tried outsourcing because of the paper cost benefit and then reversed course when they realize the poor quality of work, high turnover, and difficulty of managing overseas projects with the time and cultural barriers make it not worth it.

      An Indian colleague at work who has just returned from a 2-month stint trying to bring people at out Indian outsourcing center up to speed, returned saying how glad he was to be back in the US, and that he realized that he's been in the US too long to tolerate India any more - one major compaint being how dishonest everyone is.

    3. Re:Half the cost by Ewan · · Score: 1

      Outsourcing costs have definitely gone up, for example a company I worked for a couple of years had it's entire Indian development centre walk out after they were offered a blanket 20% pay rise for them all. The staff considered 20% to be rubbish compared to the offers they were getting from other companies.

    4. Re:Half the cost by Anonymous Coward · · Score: 0

      There are several factors in 'cost'.

      1) The raw labour component costs, and
      2) Hardware, licences and phones and stationary
      3) Loss of goodwill
      4) Loss of trade secrets
      5) Loss of privacy, sale of client lists
      6) How much business is lost and forgone when customers wake up.
      7) Risk. What can one rouge do? - Barings bank anyone?

      For cost, 1/2 is about right, its gone up, and still rising, but reliability has not. Just as many tech scewups. You have in theory, double degree graduates, but unwilling or unable to use initiative.

      On Goodwill. Pissed off customers will yank their deposits. When hawking pension funds, that accent problem, means no new money, or worse, money flowing to rival banks.

      On Trade secrets. From junk mail, someone is re-selling lists and prospects to rival banks, and sweet sounding European interests calling up high wealth individuals.

      Now the call centre numbers do look impressive, and there are schmucks who still do business with banks that have a 'phone on the wall' non-service (and require leigions of human reminders to deal with a bad risk).

      On training subcontinent hires, their training will be hopeless, as the employer is cheaping out on professional training. That 5% of knowledge that counts when the chips are down will not be going over.

      That missing 5%, is the all important competitive advantage. To be a mentor, and show then how to slam callers, duck responsibility, and do mindless TPR cover pages.

    5. Re:Half the cost by Anonymous Coward · · Score: 0

      Rubbish,

      There are 5 times as many Indians as Americans, if you applaud globalisation as a means to level incomes, don't be surprised when your income drops to a quarter of what is is now. Indians will get a bit more, you will get a lot less. How are you going to pay for you mortgage, childrens tuition, etc.?

    6. Re:Half the cost by Anonymous Coward · · Score: 0
      How are you going to pay for you mortgage, childrens tuition, etc.?


      The exepectation that every individual is entitled to a seperate home and higher education is exactly the problem.

      North Americans artificially raise their cost of living. The majority of it is artificial costs and unreasonable expecations and environmentally irresponsible living.

      Ditch the car, ditch the house, take the bus or walk to work, rent a room with a bed. You will find your life is no different and all of a sudden you have way more money and simply do not need the pay you thought you did.

      The fact is we do not need cars, extravagant homes, DVD players, dishwashers, deep freezes, cable TV, ipods and trendy clothing to live happily. The rundundancy of resources and waste in the American lifestyle is sickening and will ultimately be our downfall, perhaps even bringing the whole world down with us.

      Sad, just sad.
    7. Re:Half the cost by timeOday · · Score: 2

      How long ago did Nike move production overseas? And yet those manufacturing jobs have never come back. I suppose it may happen ONE day, just as soon as the US reaches economic parity with the Philippines, but I'm not sure I can look forward to that.

    8. Re:Half the cost by jasen666 · · Score: 1

      So only the richest of people should expect to own their own home? What third world nation do you live in? So if everyone else takes your advice and sells all their assets off, who are they selling them to? Corporations? The state? Sounds like communist rhetoric to me. Everyone should live in state owned housing developments and not own their own homes. Everyone should not own cars but take state owned transportation everywhere they need to go. Don't buy a TV, DVD player, or music players, computers, nice clothes, or anything else that's fun, but not quite necessary for survival. Sounds like a great fricking life to me. Sounds like Russia, 1950. Don't worry about your low wages and suck-ass life comrade, the State will take care of you.
      You want to raise your kids like that?

    9. Re:Half the cost by Anonymous Coward · · Score: 0

      I work for a company and to be honest I refuse to do business with any company that outsources to india. Why, ever had a problem with your adsl and new what the fault was ?
      I had one of our satellite offices adsl go down I called tech support for demon and they wanted me to run all these tests (remotely yeah sure, adsl down) including using different logon credentials to test where it was failing (already knew their network was blackholing traffic) but no had to run tests. After an hour of talking to monkey I give up and hang up call my account manager who looks up the account and tells me it has been suspended because of some idiots thinking that they were spamming (looked at domain name not sender ip) This information was plainly viewable on my frickin account screen.
      I have had numerous other problems with outsourced support so I no longer do business with them.
      That and under uk law any personal data which is exported oversees to a country that does not have a data protection policy (like india) the company exporting my data must request my permision (which they never do).

    10. Re:Half the cost by texaport · · Score: 1
      Whether it is 60% cheaper or 66% cheaper, the joke's on the new workers in India. Three years from now, there will be someone in some Russian state who is cheaper than India by that same factor.

      In 2010 when those India techs complain long and hard about a lack of loyalty on the part of American businesses, they won't be able to honestly say they didn't see that one coming.

    11. Re:Half the cost by Anonymous Coward · · Score: 0

      Yes I do.

      Enjoy your "freedom". Hahaha, fucking slave and you don't even know it.

      And what are the grand aims of this materialistic culture? You can be sure that significant achievements in the history of humanity are not among them. Worshipping spoiled rich pussy perhaps. History will only note your downfall and why it came about.

      I'd rather my kids had a future that meant something.

    12. Re:Half the cost by DigiShaman · · Score: 1

      Your both half correct. What's really happing is called "global economic equilibrium". If the trend of global labor markets continues, in theory all nations will have the same currency value. At this point, there would be no reason to outsource AND insource.

      In the real world however, things get a lot more complicated when you introduce the factor of governmental politics.

      --
      Life is not for the lazy.
    13. Re:Half the cost by aethera · · Score: 1

      I'll have to dig out the article if I manager to find it, I'll post it below, but it basically started with a bunch of furniture and textile mill workers in the Carolinas complaining about how all of their jobs are being moved overseas to China a such. The second part of the artical was interviews with furniture and textile mill workers from the NorthEast who had all watched the mill towns become ghost towns when their jobs were moved to the Carolinas a generation ago.

    14. Re:Half the cost by Anonymous Coward · · Score: 0
      "In the long run, good for India and good for U.S. I.T. workers."

      In the long run, we are all dead.

      Not to mention the equilibrium might well happen, only when India and China become the first economic power (considering together, they are like 8x times the US in the number of people), which leads to worrying a little more than about IT jobs in US.

    15. Re:Half the cost by qaqa · · Score: 1

      Or...it could be that American salaries are now 20% of what they were five years ago! That dot-com bust must've really hurt!

    16. Re:Half the cost by Harik · · Score: 1

      Manage. Article. And to a previous poster, People. The two of you have officially lost any ability to whine about offshore workers and their inability to speak english.

  9. Red Herring by bheer · · Score: 2, Insightful

    Training your replacement is standard operating procedure for many jobs. If you don't like it, the time to argue about it is when your work contract is being signed. The fact that the replacements are Indians is a red herring here -- it'd be the same if the jobs were being moved to the Appalachians.

    Once upon a time autoworkers and shipbuilders were considered high-skill workers. Hell, look back far enough (1800s) and button-manufacturing was high tech. The commoditization of IT is happening faster than the commoditization of these old-line businesses. So we should get out of the notion that 'internal tech support' is somehow a 'high tech' job that requires local presence all the time. Yeah, a portion of tech support jobs will remain local (until the smart robots take over, heh) but most of the jobs will go to where the cheap smarts are.

    1. Re:Red Herring by Anonymous Coward · · Score: 0

      BS ! I have passed through this situation and can state that it is not only discriminatory but unethic and the last proof that you need to simply say NO to your employer. And if he threatens to not pay severance plans the court way is wide open for several accounts.

      Also who said that in your job description there is something like train your replacement ? Training is not a task of the employee but rather an employer responsibility. If he is forcing you by the means of doing such practice it is a clear violation of your contract unless it is written in black ink and white paper and you signed it.

      So wake up because it is not a problem being Indian, Chinese or whatever else. It is a problem being an unethic employer that does such things.

    2. Re:Red Herring by Eivind · · Score: 5, Insightful
      Sure it's standard.

      But it's one thing when an employee has voluntarily quit his job, or is retiring, to ask him to train his replacement as his last task. That makes sense, and I can't imagine anyone thinking differently.

      Neither is the case here. You where not planning on leaving. You are not superfluous, the job you where doing is still going to get done. Only they'll hire some Indian for 1/3rd the price.

      That is not standard. Infact in many countries in the world it would be downrigth illegal. Under Norwegian law, for example, you can only fire people if a) they failed to do their job or otherwise to uphold their part of the work-agreement. b) The job they are doing is no longer going to be done and you can't possibly use them in some other position in your company. Or c) Your company is experiencing a lack of business and needs to reduce the workstaff to stay in the black.

      "We make a profit now, but we'll make even more of a profit if we fire you and hire an indian to do your job", simply ain't on the list of acceptable excuses.

      Requiring you to actively assist in such an undertaking just adds insult to injury.

      Yes, I realize americans don't enjoy much, if any, protection against being fired for any reason at all. I'm just saying it's not all that strange to be upset about this -- seeing that in many parts of the world people where upset enough about this kind of shit to make it illegal.

    3. Re:Red Herring by TheoMurpse · · Score: 1, Funny
      Under Norwegian law, for example, you can only fire people if a) they failed to do their job or otherwise to uphold their part of the work-agreement. b) The job they are doing is no longer going to be done and you can't possibly use them in some other position in your company. Or c) Your company is experiencing a lack of business and needs to reduce the workstaff to stay in the black.
      Yes, and look what happened to Norway the other day: God threw a big fucking meteor at you guys...as a warning...
    4. Re:Red Herring by radish · · Score: 1

      It's similar in the UK - you can be fired for something like gross misconduct (i.e. you have to do something wrong) or you can be made redundant (laid off). If you're made redundant, the company is not allowed to hire someone to replace you - they've basically said that job no longer needs to be done. So you can be made redundant by downsizing, or by new technology or processes, but not by outsourcing.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    5. Re:Red Herring by esper · · Score: 1

      Yes, training your replacement is SOP, if you quit the job.

      These guys aren't quitting. They're being fired and replaced with cheaper labor.

      The standard procedure when you're being fired (or even just laid off) seems to be to get you out the door and remove your access to the building as quickly as possible.

    6. Re:Red Herring by jimicus · · Score: 1

      So you can be made redundant by downsizing, or by new technology or processes, but not by outsourcing.

      You'd better tell the former call centre staff for most major banks, building societies and insurance companies that. They think they were made redundant as a direct result of their job moving overseas.

    7. Re:Red Herring by bheer · · Score: 1

      I know UK companies that have set up offshore centres in Eastern Europe and India and fired staff in the UK. Maybe the reason given was that market realities forced to set up shop elsewhere?

    8. Re:Red Herring by Maxo-Texas · · Score: 1

      Oh come on- this wasn't a troll- it was a joke.
      LOL

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    9. Re:Red Herring by Maxo-Texas · · Score: 1

      America has a pretty ruthless economy.

      There are a lot of benefits to us as a group but it can be very harsh on particular individuals (such as the guy who spent 50k on training and now is being outsourced).

      The european economies have a lot of protections for individuals but they sacrifice a lot of benefits as a group (which affects a lot of individuals such as students who can't get their first job).

      Both have their benefits and advantages. I can't form an honest opinion since there is so much propaganda about how great things are going here and I'm sure you have the same propaganda there.

      As for me personally- my life is damn good and I know it. I'm try very hard every day to keep my feet on the sucess path and avoid the 'your life is ruined' path. And it is tricky and sometimes you just have to be lucky.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    10. Re:Red Herring by spirality · · Score: 1

      The Norweigan law is not so good. You should be able to be fired for any reason. A person does not have the right to work for anyone. All employment is and should be by the will of both parties only. Who you hire and fire and why should be an entirely private decision. The government should not interfere in any case what so ever.

      This particular case of being required to train your offshore replacements is a major breech of trust on BofA's part. However, it's not and it should not be illegal. If you're being forced to train your replacement you have two choices, do it or quit. Perhaps if you got enough people to walk with you you'd at least have the knowledge you gave BofA a big fuck you before leaving. Still I don't recommend quitting any but the most screwed up jobs without having another lined up.

      Still, I guess a third option would be to train your replacements poorly, but that would be a breech of ethics on your part...

    11. Re:Red Herring by sfjoe · · Score: 1



      Why stop there? Why don't we just kill people who are no longer productive? After all, they aren't profitable and profits are all that matters, right?

      --
      It's simple: I demand prosecution for torture.
    12. Re:Red Herring by radish · · Score: 1

      Two things - firstly the call center staff are probably not bank employees. They may be employed by a third party services company and the bank simply stopped using them and switched to an Indian equivalent. Secondly, they are probably on a part-time contract, and it's much easier to get rid of part-time people than full time.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    13. Re:Red Herring by Dread_ed · · Score: 1

      Wait just a second. This ia AMERICA!

      If the severance package is high enough I'll suck my replacements dick and then train him.

      It's the American way.

      --
      When the only tool you have is a claw hammer every problem starts to look like the back of someone's skull.
    14. Re:Red Herring by Anonymous Coward · · Score: 0

      Not strictly true - the company is not allowed to hire someone else to do your job in the same location. From the DTI website:

      "It is not redundancy if your employer immediately takes on a direct replacement for you. But it will not matter if your employer is recruiting more workers for work of a different kind, or in another location (unless you were required by contract to move to the new location)."

    15. Re:Red Herring by spirality · · Score: 1

      Nope, freedom of association is all that matters.

    16. Re:Red Herring by Eivind · · Score: 1
      That's your opinion. It's not the opinion of the majority of norwegian politicians, or norwegians in general.

      The theory is that removing "artificial barriers" like these will decrease friction and lead to a higher productivity, benefiting the country as a sum.

      Yet there's not really much evidence supporting this. If you look at countries like Sweden, Denmark, Iceland and Norway that have strong worker-protection laws, it's hard to show that they experience less productivity or less growth than comparable countries with weak worker-protection laws.

      Furthermore this ignores the fact (well, to most Europeans it's a fact anyway, not so sure for some Americans) that the goal isn't high productivity or high growth per se. The goal is improving the living-conditions (not just material, in all respects!) of those living in the country.

      Measured by this yardstick lessening worker and consumer protections can easily be a net loss even if it does suceed in generating more wealth total.

    17. Re:Red Herring by Eivind · · Score: 1
      There are a lot of benefits to us as a group but it can be very harsh on particular individuals (such as the guy who spent 50k on training and now is being outsourced).

      The thing is, I don't see any evidence of these benefits to you as a group. You're sligthly richer than the average of the european union, but the wealth is much less distributed. I guess that's a benefit to you if you belong in the top 10% of the earners. In, for example, Norway the poorest and richest 10% earn respectively 4% and 20% of the total income. (so in other words an average "rich guy" has 5 times the income of an average "poor guy"), in USA the corresponding numbers are 1.8% and 30.5%, the average rich guy has 17 times the income of the average poor.

      This puts you on par with 3rd world countries with a small elite abusing the large majority, countries like Botswana, South-Africa and Sudan have similarily poor distribution of wealth as do you. I guess if you like it that way ....

      The european economies have a lot of ...

      Any sentence that starts like that is wrong. Europe is not a country. European economies span from more rigthwing than the USA and to welfare-socialism like in Sweden.

      protections for individuals but they sacrifice a lot of benefits as a group (which affects a lot of individuals such as students who can't get their first job).

      I don't see any evidence of this. Unemployment is twice as high in USA as in Norway. USA compared to Europe shows a divers picture, some countries (i.e. Germany, which are pretty free-market hip by the way) have a high unemployment rate, others have a lower. There's no trend that unemployment is higher in more free-market happy economies. (more like the oposite actually)

      Both have their benefits and advantages. I can't form an honest opinion since there is so much propaganda about how great things are going here and I'm sure you have the same propaganda there.

      No. In germany, for example (which I know well, having lived there for over 4 years) it can be argued that the major topic is, not how great things are, but how bad they are. Their current attempt is relinguish worker-rigths to decrease internal friction. There's no signs that this is working, unemployment has remained stubbornly high over the last 5-6 years, and growth is at under 1% yearly.

      Allowing an employer to fire someone who is doing his job perfectly competently, in a branch of the company which is turning a tidy profit, because the profit could, according to some spreadsheet, be even higher if someone from India did the job may (or may not) benefit the economy.

      I'm pretty certain it does not benefit the sum total of the inhabitants in the country.

    18. Re:Red Herring by Maxo-Texas · · Score: 1

      Of course... nothing you are talking about is propaganda. I stand corrected.

      oh wait... yes it is.

      If you *really* think we are on par with third world countries you have a very warped view of america.

      Yes- I agree with you that the rich need to be taken down a notch. The main reason they have so much power right now is the abortion and gay rights issues. The religious conservatives are giving the republican part a free ride to the wealthy as long as they make some pitiful efforts at working on those two issues. I suspect that the republicans really don't want to win on those issues and I've spoken to democrats that think abortion has to be defeated before the republicans will lose power.

      However.. a casual search of the web shows Norway has about 2/3 the unemployment of the US and in BOTH countries I have considerable doubt about what that number really means. However, since Norway has a grand total of LESS than 5 million people, there may be very particular reasons why it can maintain a lower unemployment rate.

      Let's do a little digging...
      http://www.euro.who.int/eprise/main/who/progs/chhn or/demographic/20050131_1
      Population profile
      About 4.6 million people were living in Norway in mid 2004. Compared to the averages for the Eur-A countries, Norway has a higher proportion of the population in the 0 to 14 years age group and a lower proportion aged 65 and over. ...
      Norway is the only OECD country where child poverty rates are very low and continue to fall. ...
      It should be kept in mind that national rates are based on estimates of the numbers of people available for and seeking employment and that the definitions of "labour force" and "unemployment" differ from country to country.

      Like it or not- Europe made itself into a unit as of the EU. You are not quite a bunch of states like the united states yet but you are well on the path. And that's probably rightly so since many european countries have less population than some states in the united states.

      As of 2004 this quote provides a basis for my earlier statement...
      Second, the evolution of the average European unemployment rate hides large cross-country differences. In the four large continental countries -- France, Germany, Spain, and Italy -- the unemployment rate has increased steadily and remains very high, around 10 percent. (The Spanish unemployment rate has been cut in half since its peak, but remains above 10 percent.) In a number of smaller countries, notably Ireland and the Netherlands, unemployment increased until the early 1980s, but has steadily decreased since then. Unemployment is less than 5 percent in both countries today. In a number of other countries, notably Sweden and Denmark, unemployment has remained consistently low -- except for a bout of high cyclical unemployment at the start of the 1990s. Unemployment is below 5 percent in both countries today.

      ---

      To sum up: In my opinion, the countries comprising the EU can reasonably be treated as a unit (and it becomes more reasonable
      with each increase in power of the central authority). Norway is a very nice cherry picked example with some particular reasons why it is doing so well. The united states has problems -- MAJOR problems-- but you sir have drunk the kool-aid with regard to it being some kind of 3rd world country.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    19. Re:Red Herring by spirality · · Score: 1

      I don't think that higher productivity or more profit is the goal. I'm not sure where you got that from my reply...

      The principle, or the goal if you will, is that the freedom to associate trumps any perceived right to work. That's not to say business should be completely unregulated, but that we should tread lightly. Legislation to regulate business is sweeping, while using the courts and a mentality of strict liability for damages could be better. This of course breaks down when plantiffs, (e.g. injured workers, or people downstream of a chemical plant), bring suit to a large company as the smaller parties don't have the resources to be heard properly. The one size fits all legislative approach leaves something to be desired, however. The lost time spent complying with the rules, (i.e. paperwork and buearucratic machinations), even if you were never going to break them, is a significant drain.

      On a side, what about the goal of creating a better future? What great inventions have been lost because of over-regulation? This is not to say I favor lots of air polution or water polution. I don't. It's just something to consider. Would you trade a cure for all cancer for a totally corrupted lake?

      Now, mega-corporations are hard to deal with, but certainly with small businesses are little more cut and dry. A small restaurant owner, for example, should not have to justiy her employment practices to anyone, much less the government.

      What the Norwegian's do is their business. Certainly we have enough problems of our own without worrying about the nuances of their domestic laws. I was merely commeting on how I don't agree as it was in the context of a debate I was interested in. :)


      Yet there's not really much evidence supporting this. If you look at countries like Sweden, Denmark, Iceland and Norway that have strong worker-protection laws, it's hard to show that they experience less productivity or less growth than comparable countries with weak worker-protection laws.


      Consider India or China for a moment and their growth. This does not seem to be true.

      Also check out the GDP Per Capita numbers. The only country to mention that is above the United States (#6) is Norway (#5). The next closest is Iceland at #11. Anyway I'm not sure you're right on this point. I think the United States treads a pretty nice line between over-regulation and non-regulation. Like the difference between France and China for example.

    20. Re:Red Herring by Eivind · · Score: 1
      May very well be propaganda. Wanna know where I got the numbers from ? CIA world factbook. Go check them yourself. The only one I corrected was that for unemployment as those have changed much since CIA got their numbers. (now at about 2.4% here)

      But ok. I admit it. You're rigth. I don't think USA is a bad place to live. Certainly nowhere near as bad as some of those 3rd world countries I mentioned. To the contrary, you're definitely among the better places to live. (allthough I *do* have a feeling that the last 5 years or so you've been moving in the worng direction, particularily on personal freedoms, state surveillance and corporate abuse)

      I'm not in any way shape or form convinced that, for example, Norway is a better place to live overall.

      I am however *fully* convinced that the trend in the USA where a tiny elite get an ever-increasing part of the total pie is a wrong trend. USA could be an even better place to live if this trend was reversed, and the rigths of people started counting a little more compared to the rigths of corporations and the rigths of money.

      I don't think we really disagree all that much. What I mainly wanted to do -- which you seem to agree with anyway -- is point out that it's increasingly turning into a problem over by you that you concentrate ever more wealth and power into the hands of a tiny elite. And to point out that the "American" way ain't uncontroversially automatically always the best one.

      Isn't it strange by the way, that Sweden, Denmark and Norway, the 3 EU-countries you singled out as being "cherry-picked" for doing well are precisely the countries with the most robust welfare-states in Europe, those with governments that Americans would most likely consider "Socialist", those with *most* worker-protection rigths ?

      Could be a coincidence.... could be.

    21. Re:Red Herring by Eivind · · Score: 1
      The thing is, USA ain't particularily unregulated. It just has few restraint on giant corporations.

      Private individuals and their freedoms, on the other hand, are increasingly regulated and on many areas considerably more so than in many other countries.

      • Stem-cell research is under fire.
      • Self-decided abortion is controversial.
      • Gay marriage is controversial.
      • You need to be 18 to have sex, 21 for a beer.
      • Huge parts of certain population-groups are imprisoned, many for small drug-offences.
      • It's illegal to tell people how to break certain types of locks. Even if the lock protect their own property.
      • You have to give up a huge amount of personal info, including biometrics, to even be allowed into the USA.
      • It's attempted again and again to outlaw or seriously hamper acts of speech, such as publishing a video-game.
      • SLAPs where getting so much out of hand that several states saw fit to enact special anti-SLAP laws.

      Meanwhile, if you're SONY, you can rootkit thousands of peoples computers and get of with giving those affected a $5 rebate coupon of the PS3 or something.

      I'm not nessecarily talking so much about more or less restraints.

      I'm talking about a balance. Currently it seems USA is giving more and more power, wealth and influence to a tiny elite, and at the same time loose more and more of your fundamental freedoms for the general man in the street. I'm not too happy about that.

    22. Re:Red Herring by spirality · · Score: 1

      Lots of good points... The government is too big and wields too much power.

      * Stem-cell research is under fire.
      Why should the government fund this or any other research? That they fund so much other crap and not this is a bit of an embarassment...
      * Self-decided abortion is controversial.
      Yeah, some people see it as murder. Arguably it is at some point. Certainly "aborting" a "fetus" late in a pregnancy, (i.e. after a time when many premature babies live) is murder. Earlier in the process perhaps not. My take on early-term abortions is if you're against abortion, don't have one. But you have to realize there is a lot of emotion in this and many Americans are very spiritual people who view life as a gift from God, that the gift is bestowed at conception and to destroy it is to commit the worst of crimes.

      * Gay marriage is controversial.
      What purpose does gay marriage serve? Why should society bestow this benefit without getting anything in return? Marriage between a man and a woman serves society positively, in that it provides the most conducive institution for raising well-adjusted children. Why sanction and give privlege to something that does not and can not benefit society?

      * You need to be 18 to have sex, 21 for a beer.
      You don't have to be 18 to have sex, well actually that varies from state to state, as it should. Washington D.C. does not have the power to regulate such things, nor should it. I believe the age of consent where I live, in New Mexico, is 16. The alochol thing, well I don't know.... There's so much irreponsibility surrounding it even with "mature" people that prohibiting it until 21 doesn't seem all that bad, at least sales of it. What you do in your own home really should be your own business though. As long as you don't plan to go out driving I don't care how old you are if you want to get drunk and your parents condone it.

      * Huge parts of certain population-groups are imprisoned, many for small drug-offences.
      If huge parts of certain population-groups commit crimes they should be imprisonsed. If they commit more crimes than other population-groups then they should pay for that. Everyone needs to learn to be responsible for their own actions. No one can make your life better but you. If you were dealt a bad hand it is possible to overcome it. God knows I've known many people who have. By the same token I've known people who were dealt marvelous hands and pissed it all away. Everyone has a choice and the decsions we make are ours to deal with. A person didn't have to pull the trigger, they didn't have to take that first shot, they didn't have to rob that house or that store. What they have to be is accountable for their actions. Excuses are a dime a dozen.

      Others may be willing to help us from time to time, but no one should be forced to. That said we all should be willing to help, but we should never be forced to. I think about my life and the people I've known and if it weren't for a few choices I made when I was 18 I could very easily have ended up a junkie, just like many of my friends from that time. (For the record I'm 29 now).

      Imprisoning people for minor drug offenses is a huge waste of tax-payer money. We should stop doing that. Agreed.

      * It's illegal to tell people how to break certain types of locks. Even if the lock protect their own property.
      Yup and that's a crock.

      * You have to give up a huge amount of personal info, including biometrics, to even be allowed into the USA.
      As a tourist, an immigrant or what?

      * It's attempted again and again to outlaw or seriously hamper acts of speech, such as publishing a video-game.
      Not selling vulgar things to minors does not seem like a bad thing. If we could define minor as under-16 that would be better, but stil...

      * SLAPs where getting so much out of hand that several states saw fit to enact special anti-SLAP laws.
      What is SLAP?

      By the way there are tons of regulations governing mega-corporations. Books and books and books to be sure. Peopl

    23. Re:Red Herring by Eivind · · Score: 1
      (stem cell) Why should the government fund this or any other research?

      That's not what I meant. Strong forces want to *forbid* this research.

      What purpose does gay marriage serve?

      Irrelevant. Government regulation of stuff that serves no purpose is still government regulation. My point was that the government in the USA does heavily regulate. Not if the regulations make sense or not.

      As a tourist, an immigrant or what?

      *everyone* who wants to enter the USA, American, Norwegian or Sudanese, need to give up this set of information and present a machine-readable biometric passport. If you leave USA, you'll be required to give up this info to be allowed back in. In contrast you can travel freely from Spain to Iceland to Japan while giving the governments significantly less info.

      With the alcohol and sex thing, you again forget what I'm saying. I'm not saying all these regulations are nessecarily good or bad. (they may be, but that's not the point). I'm saying that the USA is infact, pretty heavily regulated. The general impression, as seen from Europe, is that big business and money is significantly less regulated than in Europe while personal behaviour and freedoms are *more* regulated than we're used to.

      If huge parts of certain population-groups commit crimes they should be imprisonsed.

      Perhaps. But again: that wasn't my point. The point was that drug use is extremely strictly regulated in the USA. I'm trying to get across that the people who say: "we're successful because we're so unregulated" aren't telling the entire truth. Parts of society *are* pretty free in USA, other activities are regulated up the Bazoo.

      As for if the regulation is imposed by the state or by washington, that's utterly irrelevant. If it's illegal to, say, sleep with your 16 year old girlfriend where you live, then that is government regulation regardless of which particular branch of government came up with this particular idiocy.

    24. Re:Red Herring by spirality · · Score: 1

      You are essentially saying that there are lots of regulations that pertain to social issues. It's largely true.

      However, economically there is much less regulation than in Europe. If I wanted to start a business it would cost me less than $50 and it would take me less than 4 hours to do it.

      Economic freedom is the more important part of freedom in my view. Most of the other stuff, drinking under 21, no gay marriage, drug laws, etc... is secondary. I would not trade my ability to start a business for $50 and in less than 4 hours for all of it. Much of Europe has and to its detriment, I believe. Most of your citizens seem to be wards of the state, from the cradle to the grave. At least France and Sweden are good examples of this.

      But yes, you are right, the United States has many more social regulations.

    25. Re:Red Herring by Eivind · · Score: 1
      Economic freedom is the more important part of freedom in my view. Most of the other stuff, drinking under 21, no gay marriage, drug laws, etc... is secondary.

      Leave it to an American to explain whats truly important in life.

      Being free to marry who you want. Being free to pursue the knowledge one wants. Being free to publish what one wants. Being free to decide yourself wheteher to become a mother or not. Granting your gay partner the same recognition, and the same juridical rigths as heterosexual partners enjoy. Being free from imprisonment for the horrible crime of smoking the leaves of some plant. Being free to openly discuss most any topic without interference from the government. Being allowed to travel freely without having your biometrics controlled by government and checked against a secret "don't fly" list.

      These things are, in the words of the parent comment, 'secondary'

      The only freedom that really counts is, offcourse, the allmigthy buck.

      I rest my case.

    26. Re:Red Herring by spirality · · Score: 1

      You've misunderstood me. The first thing that matters is being able to provide for yourself. Everything else is moot without that freedom.

  10. Tata Consultancy by Anonymous Coward · · Score: 0

    I wonder if they know that "tatas" are American slang for a woman's breasts? You know, as in "bodacious tatas"?

    I'd sure want to hire a company named "Tata Consultancy": "I'm off to consult with Tata"... the mind boggles.

  11. Trend will turn by unity100 · · Score: 1

    Definitely, indian tech workers will be demanding more in the future.

    This is something new now, and they are making considerable money they have never dreamt of before for their country's standards, but when the standard of living rises, so the wage demands will.

    But when ? I reckon not earlier than 2 years.

    1. Re:Trend will turn by HateBreeder · · Score: 2, Insightful

      How about 20 Years?

      You, literally, wouldn't believe, how far the American dollar goes in India.

      --
      Sigs are for the weak.
    2. Re:Trend will turn by MindStalker · · Score: 1

      Technically while an indian worker may be paid 1/10th of an American worker currently outsourcing saves about 50% at BEST. This is because of taxes and many middlemen. It won't be long at all till you will be paying the same at all.

  12. Another Silly Outsourcer....... by segedunum · · Score: 3, Insightful

    I'll simply repeat another of my comments from the past about this.

    I've been amused by many companies over the years who thought they could save a huge bundle of money, when in reality the staff employed in those functions they want to move makes up perhaps 20% of their organisation but makes the most impact. Do people in a foreign country answering your calls, where it is totally obvious they know not even the most basic things about where you live (and you have waste time and money repeating things twenty times), does that sound good and make you want to use that company? I'll quote Joel Spolsky and Pradeep Singh:

    "(Here's something Pradeep Singh taught me today: if only 20% of your staff is programmers, and you can save 50% on salary by outsourcing programmers to India, well, how much of a competitive advantage are you really going to get out of that 10% savings?)"

    You also have the additionally huge costs of training those new employees, or outsourcing organisations, up in the ways of the organisation, the products, the technology and you also spend huge amounts of wasted time and money on communication. I've known many banks who've had that experience. A poor call centre worker gets the warm ear treatment from a customer in Europe, US, Canada etc. because the website is throwing up errors and he/she can't complete a transaction. A call is logged and there is a series of frantic phone calls and e-mails to the outsourced programming company in India, who needless to say, haven't got the faintest idea what they're talking about. Also (and this happens even in outsourcing companies situated in the same country but in another part) because they are not physically located in the heat of battle, and within on-site reach, they just don't give a shit. They'll do it when they've got time.

    "Because they don't actually work for Bank of America," the engineer replied. "They work for Infosys Technologies and Tata Consultancy Services, which are both in India. They do the work at half the cost of what a U.S. worker gets paid."

    Would anyone like to guess how much time, money, effort and resources is going to be spent trying to communicate with these idiots, and actually get anything done?

    In short, you need to have your support functions in your company with you completely, and they need to be as close to your paying customers as you can get. If there is a market in India for your products then by all means get close to your customers and open offices in India (and how many BofA customers are in India?). After all the diasters, and let's face it we know companies everywhere have had total outsourcing disasters, I can't beleiev anyone thinks they're still going to save money like this. Idiot CEOs and boards still have this ridiculously stupid fucking idea that the world is a place separated only by a common language - English. I think even British, American and Australian people can agree that that is most certainly not true. I suggest these idiot board members go and read the number one, definitive guide on running a multinational company properly - as well as making some serious profit.

    http://www.amazon.co.uk/exec/obidos/ASIN/186197691 7/sr=1-2/qid=1149421474/ref=pd_bowtega_2/202-73591 57-8712641?_encoding=UTF8&s=books&v=glance [amazon.co.uk]

    1. Re:Another Silly Outsourcer....... by NewbieProgrammerMan · · Score: 1, Flamebait
      Would anyone like to guess how much time, money, effort and resources is going to be spent trying to communicate with these idiots, and actually get anything done?
      I was with you up to this point, but if you're referring to the folks in India as idiots, your argument gets drowned out by apparent bigotry. If you're referring to the Bank of America management as idiots, that doesn't upset me, but given the context of the quoted statement, I have to assume you're calling the Indian workers idiots.
      --
      [b.belong('us') for b in bases if b.owner() == 'you']
    2. Re:Another Silly Outsourcer....... by jafiwam · · Score: 3, Informative

      No. "Idiots" is a descriptor that involves skill, worth, maybe experience.

      "Curry smelling dot-head" is bigotry.

      Idiots like you are what allows _real_ bigotry to flurish, you cant even recognize it when you see it.

      I have met some quite skilled folks from India over the years. Mostly in telcos engineering departments... but they were in the US and either born here or on their way to US Citizens. The ones answering the phones while still in Bombay... chances are "idiot" is a pretty good description of their skill level and experience in whatever job they are doing. The GOOD ones get better jobs after a short time.

    3. Re:Another Silly Outsourcer....... by NewbieProgrammerMan · · Score: 2, Insightful

      Maybe the first definition here kinda sorta matches yours, for what it's worth: http://dictionary.reference.com/search?q=idiot

      You're still classifying an entire group of people as idiots without knowing anything about them except that they're from India...so maybe you're just prejudiced instead of a bigot. Sorry I chose the wrong word. ;)

      --
      [b.belong('us') for b in bases if b.owner() == 'you']
    4. Re:Another Silly Outsourcer....... by dodobh · · Score: 1

      http://www.progeon.com/solutions.htm

      And progeon doesn't do call centres. They do risk analysis, financial anaylsis, investment planning and other back office jobs. Any job which does not involve direct consumer contact is one they will accept.

      --
      I can throw myself at the ground, and miss.
    5. Re:Another Silly Outsourcer....... by timmyf2371 · · Score: 1

      My employer's main Customer Service contact centre is based in Mumbai in India and every single employee in the building has a degree - it's part of the qualifications needed to even get to the interview stage.

      Considering that a degree isn't necessary for this type of job in countries such as the UK and the US, I fail to see how you can consider their skill level to be low... unless of course you're talking out of your backside.

      --

      Backup not found: (A)bort (R)etry (P)anic
    6. Re:Another Silly Outsourcer....... by NewbieProgrammerMan · · Score: 2, Insightful

      Seems to me that poor developers are poor developers (and assholes are assholes) no matter where they were educated or raised. I've met my fair share of clueless, rude programmers and talented, polite programmers, and so far I haven't got any sense that foreign people are necessarily more likely to fall into the clueless and rude category than Americans.

      When I read statements like yours and the one to which I originally responded, the impression that I get is that your reasoning goes like this: this person lives in India, and therefore must be clueless and rude. Maybe in real life you generally form your opinion of each individual based on their own merits instead of automatically assuming they're just like everybody else from the same country/school/etc., but your statements make you come across in a completely different light. That's all I'm saying.

      --
      [b.belong('us') for b in bases if b.owner() == 'you']
    7. Re:Another Silly Outsourcer....... by Bloke+down+the+pub · · Score: 1

      Having a degree means you're not an idiot? Thank you very much!

      --
      It's true I tell you, feller at work's next door neighbour read it in the paper.
    8. Re:Another Silly Outsourcer....... by StrongAxe · · Score: 1

      On several occasions, I have called technical support or customer support, only to be transferred to someone in India. In each such case, the person who I was speaking to was obsequious, spending at least 50% of the time thanking me for telling them this or that piece of information and/or apologizing for any problems I was having (regardless of the fact that they were unable to fix it). They were usually totally unable to actually deal with my issues, because they either could not, or were not allowed to actually think independently - their conversations were limited to a limited set of responses on a script.

      A trained monkey (with a speech synthesizer) could do just as well. While this is not a criticism of people in India in particular, it is a sad state of affairs that much phone support (whether domestic or outsourced) is of this quality. At least when it is domestic, I can often get them to transfer me to a suprvisor or another human being who might be able to actually help me, but I have been unable to do so with any of my calls that went to India.

    9. Re:Another Silly Outsourcer....... by cfuse · · Score: 1
      I have met some quite skilled folks from India over the years. Mostly in telcos engineering departments... but they were in the US and either born here or on their way to US Citizens. The ones answering the phones while still in Bombay... chances are "idiot" is a pretty good description of their skill level and experience in whatever job they are doing. The GOOD ones get better jobs after a short time.

      Anyone stuck on the phone for more than a short time is an idiot, no matter which country they happen to be in.

    10. Re:Another Silly Outsourcer....... by protohiro1 · · Score: 1

      That and $100 million of five years is NOTHING for a company like BofA. They pull in $16 billion a year in profit. They improved their margins by one tenth of a percent. That has to be worth it.

      --
      Sig removed because it was obnoxious
  13. since this is /. it is time for an analogy by Dance_Dance_Karnov · · Score: 1

    this is like asking auto factory works to build the robots that will replace them (i dunno if that is shaky enough for a /. analogy)

    1. Re:since this is /. it is time for an analogy by Frightening · · Score: 1

      How about the holocaust, where they made to put their mates' remains in the oven?

      Wait, I'm siding with the Indians there..

    2. Re:since this is /. it is time for an analogy by Anonymous Coward · · Score: 0

      or being forcing at gun point to dig a grave for yourself fully knowing your fate at the end of the exercise.

    3. Re:since this is /. it is time for an analogy by Kaboom13 · · Score: 1

      Actually, this is a pretty good analogy, because when the auto industry began to replace assembly jobs with robots, some of the workers complained and picketed and fought them, and the others learned how to assemble, operate and maintain the robots. People willing to learn new skills, improve themselves, and adapt to a changing economy have nothing to fear from automation or outsourcing.

    4. Re:since this is /. it is time for an analogy by truthsearch · · Score: 1

      It's a car analogy, so it'll do. :)

  14. Blue screen of death? Hit it with a hammer by Anonymous Coward · · Score: 0

    Does the ultimatum say anything about training these replacements well?

  15. my bank's indian call center. by nblender · · Score: 1, Insightful

    My bank has a call center in India as part of its "travel agency" arm. Or maybe it's my credit card. Anyway, I was recently booking a trip and throughout the phone call, found myself becoming increasingly frustrated with the person on the other end of the phone. So while he was looking for flights, I was trying to figure out what it was that was making me angry. He was helping me in a competent fashion, seemed to be trying to get me the best fare and flight, I had no trouble understanding him. I couldn't figure it out. Later, after the call was over, I replayed the conversation in my head but couldn't pin point it. There was just something about his manner that was annoying. Then I went into the kitchen to get a coffee and a co-worker, who is from Bangaloor came in and started talking to me. That's when I figured it out. My co-worker has the same speech mannerisms as this guy. I've never paid attention to it before because my co-worker is 'just another guy' and since I can usually see his face when he speaks, everything's cool. But with this guy on the phone, there was a certain 'condescending' manner about him and the way he said certain things that really riled me up. I believe it's just the way their local language mannerisms translate to english.

    1. Re:my bank's indian call center. by kraut · · Score: 1

      So basically you're saying you have an irrational dislike of Indians?

      --
      no taxation without representation!
    2. Re:my bank's indian call center. by Anonymous Coward · · Score: 0

      If there is anything "Insightful" in the parent post then it is the incapability of US-Amaricans to adapt to foreign culture, customs and etiquettes...

    3. Re:my bank's indian call center. by TheRaven64 · · Score: 1
      Possibly, but he makes an interesting point. Telephonic communication is hard. When you talk to someone face-to-face, you have a lot of extra meta-data above and beyond what they are actually saying to help you understand them. You have facial expression, body posture, etc. Above all though, you are likely to have some shared cultural context which allows you to interpret ambiguities.

      If you are talking to someone on the telephone, all you really have to go on is their words. You get some of their tone of voice, but not nearly as much as you get from a face-to-face conversation. If you have the shared cultural context, then this helps a lot. If you don't, then it can be a significant problem. As a trivial example, Indians tend to speak English slightly more formally than the English, and a lot more formally than Americans. To an Indian or a Brit, this sounds polite. To an American, this sounds condescending. If it happens face-to-face, then the American is more likely to read the politeness from the body language, and not misconstrue the intent. Over a telephone, they are likely to just get irritated.

      This sort of thing should be considered when hiring people who are going to interact with your customers.

      --
      I am TheRaven on Soylent News
    4. Re:my bank's indian call center. by LQ · · Score: 1
      But with this guy on the phone, there was a certain 'condescending' manner about him and the way he said certain things that really riled me up. I believe it's just the way their local language mannerisms translate to english.

      Well of course the Indians sound condescending. They learnt their English from their English colonial masters - world leaders in condescension.

      Also English is the language of the educated, better off Indian. In Europe or N America, it's a working class job to be a call centre drone - in India they're a privileged minority.

  16. lol by Anonymous Coward · · Score: 0

    lol

  17. This is why you should have money saved by NewbieProgrammerMan · · Score: 3, Insightful

    Honestly, if you're counting on your employer (or anybody, for that matter) to look out for your interests and "play nice," you're just asking to get a situation like this dropped in your lap. It doesn't matter what your contract says, and it doesn't matter how nice you think your boss is. If somebody with enough power thinks they can save/make some extra money, expand their own influence, push their own agenda, etc., there are ways around contracts and nice lower managers. After all, if you can't pay your own expenses for a few months without a severance package, you can't afford to fight them in court, now can you?

    This is why it really pays to have your own severance package set aside in a savings account. If I was given the choice these people have been given, and I had 3-6 months of expenses in my savings, I'd tell them to, "Train my replacement your own damn selves." I might even do it if I didn't have such savings, depending on how blatantly it was presented to me.

    If you plan ahead, you give yourself the power to make a statement like that if it needs to be made (assuming it's worth making).

    --
    [b.belong('us') for b in bases if b.owner() == 'you']
    1. Re:This is why you should have money saved by Jah-Wren+Ryel · · Score: 1

      This is why it really pays to have your own severance package set aside in a savings account.

      That's not the only reason. Having 6-12 months of expenses in the bank is power. Power to say no. No to I won't train someone so you can lay me off with disrupting your business - but also - No, your salary offer is not high enough - when a new employer makes you an offer.

      Ultimately, the power to say no is your only leverage in the game of life. If you are living hand-to-mouth, then you pretty much have to bend over and take it whenever the guy with the money feels like making you squirm.

      Although she didn't quite mean it this way, Janis Joplin got it right when she sang, "Freedom's just another word for nothing left to lose." She also sang, "Oh Lord, won't you buy me a mercedes benz, all my friends drive porsches and I must make amends," but that's a whole different topic.

      --
      When information is power, privacy is freedom.
    2. Re:This is why you should have money saved by twitter · · Score: 1
      If I was given the choice these people have been given, and I had 3-6 months of expenses in my savings, I'd tell them to, "Train my replacement your own damn selves." I might even do it if I didn't have such savings, depending on how blatantly it was presented to me.

      Actually, most people want every damn penny out of the bastards. They are firing you. Making a show won't change that fact, it will only keep you from getting the pile of money they have promised you if you don't run away screaming. Getting everyone to quit at the same time might harm the bank but it won't do you any good.

      I the severance package was promissed for such involuntary dismissal there may be a contract violation. If so, the bank deserves punishment.

      --

      Friends don't help friends install M$ junk.

    3. Re:This is why you should have money saved by mabhatter654 · · Score: 1

      The goal of management is to show the ship is sinking and hold out the "carrot" of a good severance package. By announcing the layoff months in advance and re purposing employees jobs from programming to training they (employees) make the choice "at will" to "accept" the new arrangement, no matter how demeaning it is, they're refusing to "fire" you, they want to make you leave. Most big companies have long standing layoff/reduction severance policies in place.. they are trying to play both sides because we wouldn't want to change the rules when sales get laid off for the "quarterly" profits... they don't want to scare ALL the employees, just the department they want rid of.

  18. Quality by ernierubadue · · Score: 3, Insightful

    The replacement worker is always trained half ass in a layoff, can you imagine the quality of the training, when its a layoff, your replacement cant even speak english, and they are in India? how stupid

    1. Re:Quality by takeaslash · · Score: 1

      India is the largest english speaking country in the world. Ok their accent maybe different to yours, but that generally is only a problem if they were in a call center.

    2. Re:Quality by jafiwam · · Score: 1

      Plus "training a replacement" is not going to be a one time deal.

      Say 5 Indians get trained by one guy in the States.

      In 12 months, where are those 5 individuals going to be? It sounds to me like India is having a tech boom, and if it's like ours was people are hopping jobs to get 50% pay raises for no reason at all.

      So in a year, the bank will be faced with not having the skilled long-timers around AND having to continually train replacements all the time.

    3. Re:Quality by RobertLTux · · Score: 1

      The big problem is that "Indian" call centers have a vastly larger percentage of folks that

      1 are "Proud to be (in) a Clue Free Evironment"
      2 could test out on "Anglo-Saxon (current)" but have little to no clue as to how to say things to a US citizen
      3 Have an accent that seems to slur or bend 75% of the context
      4 are on phone lines that are VOIP over AOL dialup (or involve chicken wire /flashlights)
      psst its common for store support to be gien a special number that goes to a US call center

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
  19. Lesson 1: by geoff+lane · · Score: 1

    Most desktop computers fail because the chips work loose. Before calling hardware support please attempt the following. Carry your PC to the stairwell and drop it at least three floors. If the PC still doesn't work call support (by the way, don't tell support you dropped the PC - they don't like their job being done by others.)

  20. Dear customers, please go away. by Anonymous Coward · · Score: 0
    I completely refuse to deal with Indian call centers. If a company can't give me a number to contact a native English speaker in my own country, I'll correspond by letter to said companies registered office. I'm not spending an hour of my time just to make myself understood to somebody who has difficulty with my language. Do as I do and take your business elsewhere.


    How do the interviews for these places go?

    Interviewer: Can you speak English?
    Candidate: Sorry sir, you say I talk?
    Interviewer: Congratualtions, you've got the job.
    Candidate: Sorry sir, you say I have but I have not.
    Interviewer: Well done, that's just won you an instant promotion to call center manager.
  21. Welcome to the world America created by Anonymous Coward · · Score: 0

    Welcome to the free market. There is somebody in the world who will do your job for less than you. You will lose your job. Industry will move to whichever government offers the least protection to its workers, and the most incentives to business. Should workers begin to criticise their pay/working conditions/lack of human rights, then business will threaten to move. The vast majority of people (myself included) will take a pittance and a quiet life, rather than fight a well organised, well funded status quo. If we can eat and have a roof over our heads, we thank our lucky stars.

    We're all third world now baby.

    1. Re:Welcome to the world America created by Svartalf · · Score: 4, Insightful

      In reality, those jobs, outsourced, never QUITE seem to produce the results they think they do.

      They always cost more in time, opportunity costs, or actual cash.

      Point in fact:

      The contract job I'm doing has me writing a Linux system's wrapper library to make their drivers look more normal to Linux developers.
      They also have a foreign contractor in India developing a similar interface as a kernel module.

      I'm getting about 3 times what this guy's getting paid per hour.
      The tasks in question are comparable in effort to do- and the guy's not an idiot.

      I'm into testing on an alpha and trying to figure out where the performance bottlenecks are.
      He's still not got anything properly working yet.

      He started before me by several weeks.
      I'm where I am in only 4 weeks of 50 hour work weeks- in another set of the same, it'll
      very likely be a releasable product in the case of my work.

      Offshoring doesn't always produce the results you think it will- and in many cases it causes
      bad will. In a time where companies like Dell, who were one of the first to offshore work,
      are publicly bringing the work back into the states because it was actually the same end
      cost with better results to outsource it to places in Oklahoma and similar- the PHB types
      at BofA are offshoring stuff to India, thinking it'll save them money. Short term, it might.
      Long term, it's going to cost them all of that savings and possibly more. I'd not want to
      use a bank that thinks it's okay to outsource any of it's functions to a foreign country
      that's been known to have it's employees mis-use personal info for personal gain- good
      thing I've been working on going elsewhere for my banking needs.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    2. Re:Welcome to the world America created by AnalogDiehard · · Score: 1
      Not only does outsourcing fail to produce the promised results, but the betrayal felt by displaced employees is so great that many of them will refuse to return to their former jobs. I know of at least one local employer who recognized that outsourcing was not producing the returns it expected, and when it tried to hire back the former US employees they refused to return. So they lost out on their pool of talent, they tarnished their reputation as a good place to work - long term damage that should have been predicted by sane minds.

      I worked for another company whose employees had outsourcing hanging over their heads, and they got everybody so scared sh!t out of their heads that they refuse to share their knowledge out of fear of losing their jobs. I complained to their managers, their managers rebuked the engineers - but to no effect. The fear of outsourcing has created a hostile workplace there, and smart engineers will not apply for work there. Thus even the spectre of outsourcing will scare away good talent.

      Outsourcing is the greatest betrayal a corporation can inflict on their employees. I plan to have at least a year of savings to support myself in the event that I am asked to train my foreign replacement or lost my severance (you should anyway in the event of a catastrophe like medical emergencies) - and I'll stick it to the man and tell all my buddies not to work there. So they lose a good reputation, they lose resources because now they have to train the replacement themselves, and when they revert to US labor they will have trouble attracting talent. That gets the message across better than anything.

      --
      Eternity: will that be smoking, or non-smoking? I Corinthians 6:9-10
    3. Re:Welcome to the world America created by Anonymous Coward · · Score: 0

      I will be closing my account with Bank of America effective immediately. They should force them to rename the Bank Bank of India!

    4. Re:Welcome to the world America created by Eivind · · Score: 2, Insightful
      They lose more than that. Here's a quiz: How much would it be worth to BoA to NOT have this very article published ?

      How many articles like it are they likely to get ?

    5. Re:Welcome to the world America created by rubypossum · · Score: 1
      I have mod points but would rather make a point here. America is not very good at creating job drones. This is despite the foundation (a public education system designed to create factory workers) laid by Henry Ford, John Dewey and others who specifically had this as a goal. America has always shined when it came to creating entrepreneurs. This is not limited to the super successful mega-rich. If you don't (or do) like big corporations and what they do then go out and beat them at their own game. They're old and slow. Or better yet, find a new market, service or product and run with it. As Henry Ford said "You'll never make any money working for somebody else." And this is absolutely true, you'll always be paid exactly what you're worth or just a bit less. If you're not then you're working for a company that won't be around very long.

      So BA lays some workers off in the States. You don't need a big corporation to take care of you, corporations aren't surrogate fathers. I've known some incredibly sharp Hindustani people and I'm really glad that more of them can get jobs. If BA makes a profit good for them. Some people seem to think profit is a dirty word. News flash that's what business is about, profit. In the relative economy the workers are making a great profit as well.

      So to summarize.
      1. You don't need to work for the man (beat him at his own game.)
      2. Profit is good.
      3. They took our jobs (dirka-dur)
      --
      I have a theory that the truth is never told during the nine-to-five hours. - Hunter S. Thompson
    6. Re:Welcome to the world America created by sulu9999 · · Score: 2, Insightful

      I totally agree with you. I worked for a software company that five or six years ago started on a dedicated effort to move most of its technical staff to India. They hired a boatload of programmers in India and fired a bunch in the U.S. That began a very painful transition -- where the more senior engineers in the US office would have to explain to their counterparts overseas why it is better to use a function as opposed to cutting and pasting the same block of code in several places -- and other rudimentary programming concepts. The turnover in the Indian office was something like 50% a year and so it seemed that retraining was continually necessary. There was lots of contention and politicking between the offices. My experience with that particular group of engineers was that there was a startling lack of personal initiative and ownership. There was a lot of energy put into trying to push the responsibility for failed projects and missed deadlines onto just about anyone else. (Of course, I'm speaking only of my experience and am not painting all Indian engineers with this brush. There were a handful of really solid, hard working, technically innovative engineers with whom I worked.) Outsourcing will only be successful for those companies willing to invest money into an infrastructure to address these kinds of difficulties -- and then whether it pays off is another question. Personally, I wouldn't feel comfortable banking with a company that outsourced -- although I'm not sure if the companies have to be forthcoming with that kind of information. I specifically didn't buy a Dell computer several years ago because they outsource, and I try to keep my money locally (i.e. buy at the locally owned garden center instead of Walmart). However, I'm not naive enough to think that outsourcing will stop. It will continue, full steam ahead, until it becomes financially burdensome -- either by loss of customers or rising costs whereever they are outsourcing.

    7. Re:Welcome to the world America created by xbrownx · · Score: 1

      While I agree with your ultimate point, this is a horrible example. It just shows that you are more talented than your counterpart, but that says nothing about overseas talent as a whole. Your story would be the same if you replaced the word "Indian" with "co-worker down the hall"

    8. Re:Welcome to the world America created by Anonymous Coward · · Score: 0
      I'm where I am in only 4 weeks of 50 hour work weeks

      Is this the normal length of the working week for an American wage slave?

    9. Re:Welcome to the world America created by Anonymous Coward · · Score: 0

      In a time where companies like Dell, who were one of the first to offshore work,
      are publicly bringing the work back into the states because it was actually the same end
      cost with better results to outsource it to places in Oklahoma and similar- the PHB types


      I assure you that this is not the case. Dell has 3 offshore design centers (Taiwan, Shang Hai, Singapore) that have all but gutted in-house engineering of notebooks, desktops and lower end (single processor) servers, and is now opening and ramping up a 4th in Bangalore with the core server division in mind. Attrition is at or above 30% within Austin, primarily due to executive encouragement. In addition while Dell is officially hiring, those of us who participated in the friends for hire and got feedback from friends, are hearing that they're getting low-balled and are unable to negotiate reasonable salaries. That's engineering. While some of it's high end premium support may be in Oklahoma (the publicity over that being seen by marketing as necessary to get some customers back), they have also opened a new sweatshop in the Philipines for the less than premium customer.

      There are companies that are coming to their senses, and unlike 3 years ago we can have attrition (as opposed to force layoffs), but Dell is not one of them.

    10. Re:Welcome to the world America created by Svartalf · · Score: 1

      No, I know whom this is- and he's about as talented as I. He's just not as motivated
      as I- and it's very indicative of India in general; I know, I've had to work with
      TI India before in the past as a contractor for TI- and it was the same story.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    11. Re:Welcome to the world America created by Svartalf · · Score: 1

      No, this is the average working week for the average wage whore (otherwise known as a
      consultant or contractor over here...). Considering that I'm NOT salaried right at the
      moment and I'm raking it in per hour at a high rate of money per hour... More bang for
      their buck in a shorter time-if I can get it done in the extra 10 per week worked and not burn
      out, etc. it ends up actually being cheaper for them, they get to market faster, etc.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  22. Like Digging Their Own Grave by Esion+Modnar · · Score: 3, Insightful

    before getting a bullet in the brain.

    --

    They say the first thing to go is your penis. Well, it's either that or your brain. I forget which...
    1. Re:Like Digging Their Own Grave by Vo0k · · Score: 1

      Yep. The trick is to dig it under the executioner's feet.
      Sure, "Train" the support. In such a way that they will BEG you to come back.

      --
      Anagram("United States of America") == "Dine out, taste a Mac, fries"
  23. B of A SUCKS!! by Newer+Guy · · Score: 4, Interesting

    I've been with B of A since the mid 1980's. The past couple of years they have begun making this loud sucking sound. They suck fees out of my account that lowers it below a threshold and then suck more fees out. On one single day after I screamed, they credited back over 200 dollars in fees into my account. They've been putting 5 business day holds on Govt. checks that used to go in as cash. They obviously have the fees dept. going full tilt, along with the bean counters. I'm moving soon and as soon as I'm settled, they're history. I've had it with them!

    1. Re:B of A SUCKS!! by Aladrin · · Score: 1

      Amen brother.

      I used to live in California, and there was a BoA on main street. It was painted this horrid institution green and it was SO depressing in there. On top of that, the people were jerks and they got robbed at LEAST once a month for the entire year and a half I was there.

      Right down the road from them, in EASY walking distance was a beautiful Union Bank of California. It was beatiful inside and out, the tellers were extremely friendly (they even OFFERED to fill out my deposit slip when I was too lazy, unlike every other bank that complains bitterly about it) and I think they were only robbed once in the time I was there.

      It was a no-brainer which bank I'd choose then, and the BoAs where I live now aren't much better. I finally got my entire family switched away from them and good riddance.

      Now to hear that they've stooped to new lows... I'm surprised that it was possible, but not that they managed it if it was.

      As said above, requiring you to train someone when you are being fired is ridiculous. (I don't care what anyone says, 'laid off' is the same as fired. You aren't going to get to come back, and you don't have any money while you wait.)

      I suspect if I was in that situation, I'd do the 'training' but it would be the worst training anyone ever got. I'd sit at my desk with the 'DnD' on my IM, answer emails only after a full day has passed, and only ever answer questions that were asked with as little information as possible. I'd suck them dry for every penny while training, and while on 'severance'.

      I'm not usually a vengeful person, but some things are just overboard. This qualifies.

      --
      "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    2. Re:B of A SUCKS!! by Anonymous Coward · · Score: 1

      Holds on government checks are against Federal law. You should report them. See 12 USC 4002(a)(2)(A).

    3. Re:B of A SUCKS!! by inactivist · · Score: 1

      B of A has sucked as long as I've been banking...

      I won't do business with them if I can avoid it. Anyone who does... well, I suppose they must be getting something out of the deal.

    4. Re:B of A SUCKS!! by Facekhan · · Score: 1

      I have actually had a pretty good experience with Citibank. I have paid less than $12 in fees ($3 maint fees when my balance dips too low) but there are no overdraft fees because you can borrow against a $500 credit account and just pay it back as if it were a credit card rather than being charged $35 overdraft fees for going .01 in the red.

      Citibank may be destroying the rainforest but thats fine as long as they plant ATM's where all the trees used to be.

    5. Re:B of A SUCKS!! by NVP_Radical_Dreamer · · Score: 1

      I've always been of the general mind set that if you do not like how a company treats you LEAVE. If you dont like what a company does ethicly, LEAVE. I firmly believe that if we would stop bitching about places like this and DO something that hurts their bottom line then they would wake up a little bit. I personally have a long list of companies I refuse to do business with either because of pricipal or becuase of crappy service in the past.

      Bottom line is, hit BOA where it hurts, move your accounts and tell them why. I just did

      --
      The best argument against democracy is a five-minute conversation with the average voter.

      - Winston Churchill
    6. Re:B of A SUCKS!! by rark · · Score: 1

      B of A has refused to cash checks written to me, drawn on their bank, unless I got an account with them. That was back in 2000. Not random personal checks, but paychecks. I offered to wait while they called my employer to confirm that the check was real and not forged, but they claimed that it was against policy and thus impossible for them to cash a check for ~$2k unless I got an account there.

      Nothing like being told that when you have absolutely no cash because this was your first paycheck in months, you've just pulled off a move and your credit union doesn't have a local branch.

      They are pretty high on my list of scumbags.

    7. Re:B of A SUCKS!! by Anonymous Coward · · Score: 0

      I left them years ago for this sort of practice. Had over 200K in accounts with
      them at the time I left. They are the one bank I'll never do any more business
      with. Now I'm banking with a local credit union and real happy with them. Pull
      out of BofA before they screw you is my advice.

    8. Re:B of A SUCKS!! by Anonymous Coward · · Score: 0

      True that. B of A is my bank. They give me a tiny ass amount of interest for my savings account (none for my checking) and when I had to "GASP" drain all but $30 of my savings to buy that for which I had been saving they charged me $5-$10 (exact figure escapes me) because my savings had dipped below some threshold that I never read in the fine print. Screw them. As soon as I can find a good replacement, they're on their ass.

    9. Re:B of A SUCKS!! by laura20 · · Score: 1

      I've been happy with Washington Mutual. Free checking, free savings as long as you have direct deposit or allow a $25 monthly transfer from checking to savings (you can move the money back after.) Lots of branches, at least where I am, nice people, no bullshit. They even gave me a second free checking account that I use for checks by phone and other potentially dodgy transactions.

    10. Re:B of A SUCKS!! by RobbieGee · · Score: 1

      Who the heck use cheques any more? I haven't even seen a cheque since my grandmother used one in 1993.

      --
      If you get this, we're 10 of a kind.
    11. Re:B of A SUCKS!! by rark · · Score: 1

      Oddly enough, some businesses still use checks (or cheques, I don't care) for paying contractors. Once that company hired me as an employee I switched to direct deposit, improving my life immensely.

      Come to think of it, I still write three to four checks a month for my bills. My guess is many people are still paying the rent with checks, but probably not much else.

  24. keeping quality is a problem by Anonymous Coward · · Score: 0

    Looking at the shift from Bank of America to Bank of India, I feel it is a pretty tasteless and incompetent change for the worse.

    I am pretty sure that most customers will probably vomit en masse and leave for another bank.

  25. 4 letters... by Vo0k · · Score: 2, Funny

    4 letters define how the training should be conducted:
    B. O. F. H.

    --
    Anagram("United States of America") == "Dine out, taste a Mac, fries"
  26. Am I the only one ... by sim82 · · Score: 1

    ... who thinks that saving 100m$ over five years sounds rather i ridiculous for a (supposedly) large bank? I can not even imagine that it is worth the bad publicity they get through this.
    If I were an American I would be extremely pissed off by this Bank of 'America'. What will they do with their next 100m$? Some TV commercials?

    1. Re:Am I the only one ... by Anonymous Coward · · Score: 0

      Good point. With all the outsourcing these days, they might do better to start an ad campaign saying that they're "All-American" and won't be outsourcing like everybody else.

    2. Re:Am I the only one ... by Anonymous Coward · · Score: 0

      Bank of America Net Annual Income=$16,465,000,000
      http://finance.google.com/finance?q=BAC

  27. One day in training by EEPROMS · · Score: 2, Insightful

    US Geek "Ok, now once every 12 week we get this file called "master customer records" and copy it to /dev/nul.Then once every 8 weeks email this file called "CEO_pr0n_copy" to the Washington post.

    Indian Geek "seems strange but you Americans are a stange lot". US Geek " now the last thing before I leave copy this file called "master_crdusr.pwd" from the main system to a nice gentleman called Ivan and his email is HAXr3d@owned.com.ru."
    Indian Geek " I be thanking you very much for this help"
    US Geek "yeah your welcome ya tea towel wearing bastard"

    1. Re:One day in training by belg4mit · · Score: 1

      They aren't Indian Geeks. If they were, training wouldn't be an issue in the first place.

      --
      Were that I say, pancakes?
    2. Re:One day in training by ishmaelflood · · Score: 1

      Ah, your job is so simple that no handover is required? What do you do - cook at a MickeyD?

    3. Re:One day in training by belg4mit · · Score: 1

      If the replacements are qualified, you don't need a 1:1 ratio of trainers to trainees.
      When *you* start a new job, do you get a dedicated trainer for a significant period
      of time? In the immortal words of Bob, "I doubt it."

      --
      Were that I say, pancakes?
  28. Rasism, here we come by Anonymous Coward · · Score: 0

    You assume Indians can't "even" speak english? Well, they speak a heck lot better english than you speak Hindi.

    Secondly, you sound like a nationalist. The american workers live in what they define as "democracy", however that can be very much doubted. But if they do, they can vote for better rights for the workers. In many (democratic) countries this would never be happening, so it's all up to you people to fix your country.
    Until then, these things are just your own fault, and there is no one you can blame but yourself. A corporation is forced to act like this if it maximizes the win for the stock holders (which it probably will as claimed in the article). It's their only obligation by law. If there's no law against forcing some worker to train a cheaper one, then what are you people getting upset about? Sit back and enjoy the show, and expect a heck lot more of this.
    To me, this is hilarious.

    1. Re:Rasism, here we come by Anonymous Coward · · Score: 0
      You assume Indians can't "even" speak english? Well, they speak a heck lot better english than you speak Hindi.
      In this context, positive stereotyping is racist. You assume Indians CAN speak English. (And if you're thinking it, don't bother trying to argue Indians can speak English because it is in their education.)

      For your second point, you picked an odd spot to post it as you aren't really replying to anything said by the GP. Personally, I don't think the GP sounds like a nationalist at all and he makes valid points (I am assuming you are referring to nationalist in the negative sense as opposed to simply being patriotic). The training will be half-assed since the person doing the training is being shafted. English is not the trainees native language and while they all can somewhat speak English, I highly doubt many of them are fluent. The trainees being in India (or at least returning to India after the training) is just obvious so I won't waste our time. Seriously, nothing the GP said was really that nationalist. Americans make better calling center reps than Indians when the language is English. Indians make better calling center reps than Americans when the language is Hindi. Germans make better calling center reps than the Russians when the language is German. French make better calling center reps than the Chinese when the language is French. I could go on forever. This is all very basic and very obvious. If you were American, Indian, German, or French and made any of the corresponding statements, it would not be racist nor necessarily nationalist. If you're not following, the former country's people will ALWAYS be the better choice for calling center reps when the language used is not the latter country's people's native language (and stating so, whether obvious in my case or subtle in the GP's case, is not racist or nationalist). Going to specific quotes:
      A corporation is forced to act like this if it maximizes the win for the stock holders (which it probably will as claimed in the article). It's their only obligation by law.
      The law does not say a corporation MUST maximize the win for shareholders. If the corporation does not do everything possible (legally) to maximize revenue, profit, stability, etc. then they have not broken any law. Please quote otherwise. Sure, they might upset some shareholders but that is beside the point.
      If there's no law against forcing some worker to train a cheaper one, then what are you people getting upset about?
      WHAT? FFS, are you serious? Wow, perhaps I wasted this entire post if you believe that....

      /not GP, if it wasn't obvious enough
  29. Screw "em, Walk Out! by BlueStrat · · Score: 1

    At least, if I were working for BoA, and in any way could manage to do it without going bankrupt, I'd just tell them: "Fine...good luck with that...I'm outta here. Oh, and be prepeared to spend money, lawyers, and time when I sue you..whether I think I'll win or not, even if I have to represent myself!" hand them my employee badge, and walk straight out.

    Maybe the workers could band together for a class-action, or at least organize to share legal costs.

    I understand that many with families and in debt up to their eyeballs might not take that option, but a large subset of IT workers *are* single, and could handle the financial disruption.

    I have walked out on employers before when they became completely unreasonable, and taken the financial hit. To me, without a family/kids to support, and having saved and otherwise acted financially responsible, it was worth it. Maybe I'm too "old-skool" as the phrase goes, but there are some principles a person should not hesitate to stand up for, if at all possible.

    I wonder how they would react if a third or more of their IT staff refuses to cut their own throat and walks over this, and what would they tell angry customers?

    Cheers!

    Strat

    --
    Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
    1. Re:Screw "em, Walk Out! by mikesd81 · · Score: 1

      As long as Bush allows it to happen, you'll never win that.

      --
      That which does not kill me only postpones the inevitable.
    2. Re:Screw "em, Walk Out! by Confused · · Score: 5, Insightful

      Walking out isn't a good solution, because probably you're just another cog in the big machine. If you refuse to train them, you'll just save them your severance pay without much effect.

      To really spite them, you should make the effort an train your indian replacement, in a creative way.

      Step 1 is to dig all those SOX and ISO-9000 procedures, you have been forced to fill out over the years. Per definition, they describe your work in a reproducible way. These should be the base of any training. Make your replacement memorize them an apply them in harmless cases, where they don't generate too much mayhem. This alone should easily occupy about 3 months worth of training time and prove totally worthless while being the perfect employee by the book.

      Step 1a, if above mentioned documentation doesn't have enough volume, take the time and have the trainee update it. This alone should cover another 6 months.

      Step 2 have your trainee sign of every thing you've told him, that he learned and understood the procedure. By the end of every day, you shoudl have at least 4 signed papers by your replacement how well you've trained him. Add copies of these signed statements to your daily work log.

      Step 3 stop doing any regular work - except for problems that are not easy to fix an will appear again after you've left. The trainees and the managers should get the impression your job is just easy routine. If some manageroid comes with urgent requests, let him know that you don't have time for it, as you have to train the replacement for your severance pay and the replacement isn't ready to perform this yet. If they want it done anyway, get it in written and signed on paper, best with HR also approving that you don't have to train the replacement while doing soem other things. Give a reasonable time frame (eg Rebooting a desktop: 2 work days)

      Step 4 is only valid if you get the explicit written order, that you need to stop training your replacement for some time period. Use it to to the fullest.

      Step 5 you naturally work only from 9 to 5. Should your trainee be late or has to leave early, complain immediately with HR that he fails to appear. If your trainee has certain time constraints, make sure you make it as hard as possible for him to keep them.

      Step 6, do all work under the account of the trainee, best let the trainee do the typing. If something gets messed up, it was him. How do you say in hindi "rm -rf /." ?

      Step 7, if you can stomach it, always be nice and friendly with your trainee. Try to connect with him, make him feel comfortable. This way, he'll be easier to have him do things that have long term consequences.

      With these easy steps, you should be able to cover any time necessary to get the full pay, generate a good enough paper trail to document your outstanding commitment and can do more damage than any other way. If you manage to coordinate these procedure with collegues, you might be able to teach all trainees the same crap while leaving out the importatn stuff. Nothing beats having some poor indian schmucks create 5 documentation copies of the same irrelevant procedure on how backup tapes are stored, while leaving out that the backup job needs to be run manually every day.

    3. Re:Screw "em, Walk Out! by BlueStrat · · Score: 1

      Well, I decided to leave out the BOFH approach, although it did cross my mind. Mostly because all it would take is one "company man" with a clue, or one astute managerial-type to throw a monkey-wrench into the evil plan. In every corp. dept. I've worked in over 3-4 people in size, there was at least one that would blow the whistle on such an approach either out of fear or loyalty.

      Yes, in most places, you are 'ideally' only an easily-replaceable cog, but with something that is so essential to a financial institution as IT, the cost to the company of a significant fraction of the workers walking out without trained replacements would be much more than any severance pay savings.

      The real cost to them will be in lost productivity across many departments, as well as major customer anger, even loss of customers. Possibly even a drop in stock prices if enough people follow you out the door, causing major havoc and revenue losses

      I have to say though, that your approach is much more fun *if* it can be pulled off. :P

      Cheers!

      Strat

      --
      Progressivism (aka US 'Liberalism'): Ideas so good they need a police/surveillance-state to enforce.
    4. Re:Screw "em, Walk Out! by Anonymous Coward · · Score: 1, Interesting
      To really spite them, you should make the effort an train your indian replacement, in a creative way.

      I don't agree. I advise making your very best effort.

      Twenty years ago, something like his happened to me. I was the engineer in charge of manufacturing systems test for a packet switched network when the headquarters decided to move manufacturing to Southern California and shut us down. The test guys wanted to sabotage everything and asked me to help. I told them I had a better idea. Let's do the very best we can knowing that they will foul it up anyway".

      You know what? I was right. The fouled it up depite all our efforts to help them. Frankly, I think it was more satisfying that way. Even when I found out years later it was an article of faith down there that I had sabotaged everything and that's why they had so much trouble.
    5. Re:Screw "em, Walk Out! by Confused · · Score: 1

      Surprisingly enough, this approach can be pulled off quite easily in big organisations, because it uses their own weapons against them. Every employee's life is made a living hell whenever those ISO, SOX, ITIL or whatever auditors and consultants roam the offices, with their crazy requirement to document everything down to the smallest fart. Per definition, the amount of paper amassed whenever the auditor's or consualtant's budget run out is the whole documentation about all jobs.

      So in case of training replacements, an employee can do no wrong, if he uses this documentation to train his replacement. If it weren't ok, the whole ISO, SOX and ITIL charade would collapse, which would be worse for management than one poorly trained replacement.

      Clueful managers or collegues are no risk either. If they try to force you to deviate from the documented procedures for training, they'll be forces faster than they can say woosh to update those procedures. By definition, no clueful person ever would want to be forced to do that. If managers are really clueful, they'll never let the fired employees train replacement.

      If one makes sure that every step of the training is well documented and by the book - which nearly always means very slow and useless - he's in no danger from HR. And as the fired employee has basically no other important task than protect his arse, he can spen all necessary time to go by the book.

      As to the real costs for the company, who cares? From the point of view of an employer, the only reasonable thing to do with a fired employee is to forbid him to reenter the company on the day he's fired and wish him all the best for the future. No useful work can be expected from him anyway, and by getting rid of him fast saves a lot of trouble.

    6. Re:Screw "em, Walk Out! by NeutronCowboy · · Score: 1

      Clapclapclap! And this, folks, is why you don't want to piss of your employees. Especially the smart ones. They'll start to do things the way they are told to do them, instead of how they are supposed to do them.

      It beats the hell out of me why some companies come up with such a hare-brained idea - other than the people who implement this never actually done a day of real work (MBA grads, I'm looking at you) and have no idea how badly they depend on the good will of the grunts.

      I'll save your post as a reminder, just in case my company decides to pull the same stunt.

      --
      Those who can, do. Those who can't, sue.
    7. Re:Screw "em, Walk Out! by Anonymous Coward · · Score: 0

      Actually, walking out as a group does serve them good. Personally I think that "training your replacement" as a multi-month notice. It is definitly better than the pink slip you find on Fridy morning. Both situation happened to me. I was in a shock when facing the pick slip. But when I got the notice to train my replacement, I began to look outside and landed a new empolyer. Most of my teammates quit to join another company, so the management stopped the transferring process because there was not much knowledge or experience left to be transferred. We are a replaceable screws, but the machine will be broken if most of the screws leave at the same time.

    8. Re:Screw "em, Walk Out! by Anonymous Coward · · Score: 0

      Some years ago I was moving on from one job to another. My old job was ok and most of the people were great, except my boss, who was one of the most evil c**ts I've ever had the displeasure of meeting. I have never seen her since, but even now I would take great pleasure in fucking her up badly if I thought I could get away with it.

      Anyway, as revenge on my boss, I spent the last 3 weeks on the job just making a mess of my work. I did eveyrthing I was expected to, but just not according to procedure. I'd file things in the wrong place or record info on the wrong forms, etc Everything was done right, but just royaly mixed up. I heard later that it took them months to sort out the mess and my ex boss was in a complete panic in case here bosses found out. Sweet.

    9. Re:Screw "em, Walk Out! by Anonymous Coward · · Score: 0

      That was pretty creative, but you have to remember, it isn't the indian's fault...it's your boss' fault (or his boss, etc...)...So the most effective thing to do is to somehow manage to enlighten your replacement as to the situation and train him in a way as to be as annoying and insubordinate as possible.

  30. Evil. by numbski · · Score: 4, Funny

    Purely evil.

    From a business standpoint, it's neccessary (the training, not the outsourcing), but it's still evil.

    Kinda makes you want to have some fun with crontab and shell/perl scripts.

    Like keep randomly changing posix group, ou, or dn info in the LDAP directory. ;)

    There was a perl script I wanted to write a while back called "jackass-milter" for sendmail. (a take off of spamass-milter, for spamassassin).

    All it was designed to do was take each message that passes through the exchanger, constrain to body text (not attachments, or headers), then run a series of regex's on the body based on what the author wants to do to the message.

    Example? Regex searching for things like /[\w|\n]yours truly\n/i /[\w|\n]cordially,\n/, change it with "I find you strangely attractive".

    A good regex that searches for nouns and verbs and randomly replaces it with the f-bomb. Another good one is to search for all instances of "the", but only randomly replace it with "teh". Spell-checkers be damned! ;)

    What does this have to do with Indian-outsourcing? Sabotage. Make sure you do enough damage on the way out the door. Nobody gets out alive.

    EVERYBODY GET DOWN!!!!111one one one

    (here he comes....here comes speed ra-cer...)

    --

    Karma: Chameleon (mostly due to the fact that you come and go).

    1. Re:Evil. by Anonymous Coward · · Score: 0

      I'm glad you don't work for BoA, as I have an account there. I don't keep much money in it, though.

    2. Re:Evil. by Anonymous Coward · · Score: 0

      Bravo! You sir, know have to have fun with your work. Thanks for the morning laugh.

    3. Re:Evil. by CokeBear · · Score: 1

      Anyone have the quote from the Star Trek movie (I forget which one) where someone explains the origin of the word "Sabotage"? That was funny as hell when I saw it (although it might have been because I was drunk at the time)

      --
      Reality has a liberal bias
    4. Re:Evil. by KiloByte · · Score: 1

      Just be DAMN SURE your sabotage will go undetected.

      In fact, with any sane backup strategy that keeps a track of the history of vital system scripts, the proof needed to sue you into oblivion will be right there. On the other hand, since it's you who's implementing backups, with a bit of thinking it's easy to make sure the proof will not be anywhere.

      Also, taking some ideas from the Underhanded C Contest would be insightful, too.

      Just above all, do not get caught. Even if you would have to castrate your trojan in order to be safer.

      --
      The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
    5. Re:Evil. by KiloByte · · Score: 1

      Or actually, the sabotage can involve nothing but training your replacement the right way.

      --
      The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
    6. Re:Evil. by Prof.Phreak · · Score: 1

      It goes: ``400 years ago, on the planet earth, workers who felt their livelyhood threatened by automation, flung their wooden shoes, called saboe, into the machines, to stop them, hense, the word: sabotage''

      Star Trek 6, The Undiscovered Country, spoken by that female volken.

      (yes, I'm bad at speling)

      --

      "If anything can go wrong, it will." - Murphy

    7. Re:Evil. by Grishnakh · · Score: 1

      the proof needed to sue you into oblivion will be right there.

      Sue? No way. If some guy like this caused the company hundreds of thousands, or even millions of dollars of damage, why would they sue him? It's not like he actually has that kind of money lying around for them to collect in a judgment. Suing for huge sums of money is always done against companies, not individuals.

      However, he could face criminal charges and wind up in prison.

  31. If the Army staffed like IT does by Anonymous Coward · · Score: 0
    If the Army staffed like IT does, they would have no training. They would only hire recruits with prior experience. Basically mercinaries. The problem is the usual pool of highly trained and highly paid ex military types wouldn't be there any more. They'd have to hire from former militia, paramilitary death squads, and gang members.


    I think Rome in the not conincidentally latter stages of its empire outsourced its legions. Didn't work out too well from what I remember. There wasn't exactly a lot of loyalty in that set up.


    I wonder what will the overpaid U.S. execs think when the Indian companies at some point realize they can do better taking over the business themselves and cutting out the overpaid parasites.

    1. Re:If the Army staffed like IT does by Ph33r+th3+g(O)at · · Score: 1

      Damn, and me without mod points. Good post!

      --
      I too have felt the cold finger of injustice.
  32. BOfA by Ryz0r · · Score: 1

    Bastard Operator from Asia?

    --
    Peace, Love, Unity, Respect
  33. So dont do business with them by Anonymous Coward · · Score: 4, Insightful

    Now all your personal data, including your ssn, password, and most importantly your cash flow, are coming across the desks of low-paid foreigners. They have no natural loyalties to our country, let alone their clients, and their low pay gives them incentive to abuse their power, to your personal detriment.

    I am sure the bank claims it takes reasonable precaution against identity theft....but you just can't protect data from the techies that work on it. And when you can't trust the techs, you can't trust the company.

    Just say No.

    1. Re:So dont do business with them by ginotech · · Score: 1

      God damn it, I just got a checking account with them. Oh well, I'll switch when it becomes convenient.

    2. Re:So dont do business with them by bug506 · · Score: 1

      David Lazarus, the guy who wrote this article, discussed exactly that back in 2003 when BofA first indicated it was setting up a subsidiary in India.

    3. Re:So dont do business with them by Anonymous Coward · · Score: 0

      Its not just us, and its most certainly not the reason this is happening.

    4. Re:So dont do business with them by MightyMartian · · Score: 1

      Not that I'm defending outsourcing, but why would you assume at all that Americans are somehow less likely to rip you off than Indians?

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    5. Re:So dont do business with them by Anonymous Coward · · Score: 0
      Now all your personal data, including your ssn, password, and most importantly your cash flow, are coming across the desks of low-paid foreigners. They have no natural loyalties to our country, let alone their clients, and their low pay gives them incentive to abuse their power, to your personal detriment.

      My, you got a +5. Is that the "racist" modifier?

    6. Re:So dont do business with them by Anonymous Coward · · Score: 0

      Less to lose. Indians aren't stealing from "people" they're stealing from big faceless nameless foriegners who have tons of money, are dirt stupid, and hate everyone.

      Its easy to do bad things to people when you have several layers of indirection from having to think about them. Thats why Nigerians target us, instead of fellow Nigerians.

      Its the same reason people shoplift from supermarkets but not mug or steal cars or breakin to people's homes.

      That being said, you are correct. Its not "all americans" nor "all indians". There are exceptions to every rule, and I'm sure there are plenty of indians who are nice people who can relate and Americans who would just as soon rip you off as look at you.

    7. Re:So dont do business with them by jasen666 · · Score: 1

      The Indians would have a better chance of getting away with it, living on the other side of the world, in another country, with near lawlessness it seems. (remember, this is the same country where they seem to allow disgruntled husbands to disfigure their wives with hot oil or acid)
      That, and I get the distinct feeling most Indians don't like us too much right now, especially the Muslim ones.

    8. Re:So dont do business with them by Anonymous Coward · · Score: 0

      Most of the tech people are loyal to thier company, at least in India!

    9. Re:So dont do business with them by Anonymous Coward · · Score: 0

      I just want to correct an assumption in the parent post: I'm not sure you realise how much that low salary will get them in India. I considered Indian contractors to be low paid too until I heard from one how hard it was for them to adjust to living overseas without the domestic help to clean and cook which their lower wage will get them in India.

    10. Re:So dont do business with them by Anonymous Coward · · Score: 0

      My, you got a +5. Is that the "racist" modifier?

      Yeah, go ahead and play the racism card to avoid discussing his perfectly valid points. Idiot.

    11. Re:So dont do business with them by rumcho · · Score: 1

      Yeah, time to get out of Bank of America. Fucking bastards. I am closing my checking account today!

    12. Re:So dont do business with them by achacha · · Score: 1

      You really don't know how indian companies work do you... how about having black lists for people who switch jobs or people who take US jobs (to make sure they don't get work when they return), their equivalent of affirmitive actions (which can get violent when discussed in certain company), officials and police expect to be bribed, government only caring about laws that benefit its citizens and companies, not allowing foreigners to work in their country, etc... it's pretty ugly there...

    13. Re:So dont do business with them by deeltee · · Score: 1
      "Bank of America Corp. on Thursday said it will acquire MBNA Corp. in a $35 billion cash and stock deal that will result in 6000 jobs cuts" http://www.msnbc.msn.com/id/8414809/

      I feel really bad.

      A MBNA Visa card is in my wallet.

      This will change SOON.

    14. Re:So dont do business with them by Anonymous Coward · · Score: 0

      I guess that's why you childish capitalist indoctrinated slashdot moderators don't want to see it, just hide the ugly truth, yeah that's it, oh and of course Perl rulz! Get a fucking clue dipshits.

      How "capitalist" minded of people who hate to lose jobs to those who are more efficient (much less pay for same work)! Sorry to wake you up but thats a characteristic of trashy racist white male Christian Anglo/Saxon-oriented American tech worker and wannabees (which is what most slashdot posters are) who can't and are not willing to fight the capitalist way. If people of this type are losing out, so be it because they deserve it.

    15. Re:So dont do business with them by xmpcray · · Score: 1

      "...and their low pay gives them incentive to abuse their power..."

      What looks like low pay to you, is quite a handsome salary for them...

      --

      --
      I refuse to answer that question on the grounds that I don't know the answer.
    16. Re:So dont do business with them by Achromatic1978 · · Score: 1
      Let's face it... many of the posters here, on any salary/job related topic will often whine if they're earning less than $80,000 a year, straight out of college (if not high school).

      For all I work in IT, and know that my work is specialised and such, people in this industry have to realise - "you are not special". IT is a commodity now. You might be the geek in the corner that knows all, but there are many, many other geeks willing to fill in that corner. The days when you can easily command a six digit salary for run of the mill sysadmin (and let's face it, most of the time, it /is/ run of the mill).

      This sense of entitlement to being able to go out and buy a 5 series BMW because you signed with 'the latest dotcom'/consulting firm was never right in the first place, it was just greed, and being in a position of demand over supply. Now that markets are correcting and training has caught up, people are complaining that they cannot get what they never really should have got in the first place.

    17. Re:So dont do business with them by rihjol · · Score: 1

      Maybe so, but you're forgetting that there are countless, poorly-paid Americans handling sensitive data on a daily basis that have just as much incentive to steal it... and do.

      --
      I like bread.
    18. Re:So dont do business with them by Anonymous Coward · · Score: 0
      The American standard of living is unrealistically high and environmentally irresponsible.

      The environmental claim is questionable in relation to Third World countries. The American economy is environmentally irresponsible in comparison to Europe, but Third World countries are arguable even more irresponsible.

      The critical issue is not the overall level of pollution, but rather the amount of pollution generated per unit of output. By this measure, most EU economies are much more efficient than the USA (ie generate less CO2 and other pollution per unit of output), but Third World countries such as China and India actually generate much more pollution per unit of output than even the USA. On current trends, if either of them begins to approach the standard of living found in Europe or the USA (in terms of output per capita), the level of pollution per capita will be much higher than in even the USA, which, with their enormous populations, translates into truly staggering levels of pollution, with each alone generating many times the amount of pollution generated by the entire First World combined.

      In light of the pollution disasters (toxic substances), and potential disasters (CO2), coming from China and India, it is true to say that any environmental pact that excludes these two countries from its limits will not stop global environmental degradation. In Europe, we're taking expensive and painful steps to reduce output of CO2, but it doesn't matter if the Americans aren't coming along, and American support doesn't matter without the Chinese and Indians coming along too (which, I understand, is why the American government won't consider supporting the Kyoto agreement).

      As for the general standard of living, yes, it is unsustainably high in all of the West (including Japan). As the demand/supply gap for oil grows, this will become increasingly clear, and our standards of living will fall. However, part of the reason for Third World poverty is the unsustainable population growth in these countries (with the exception of China, which has an enormous population, but harshly restricted population growth, thereby allowing for economic development). India and China each have larger populations than all of the First World plus the former Soviet bloc combined. If they wish to achieve standards of living similar to ours, they must reduce their populations to sustainable levels. In the long run, the unsustainable population levels and growth rates in Third World countries are perhaps the biggest threats there are to global peace and prosperity.
    19. Re:So dont do business with them by qaqa · · Score: 1

      Umm..so basically what you're saying is that non-Americans are less trust-worthy? When was the last time "natural loyalty to the country" have a bearing on identity theft? Now, your second point,that these people are "low paid". Well, even USD 11,000 is a big salary in India. A person earning even that much is considered very well off. So, there is no way "low pay" is going to demotivate them. TFA says that BofA actually has a *subsidiary* in India where they employ 2000 people. So, they are not "outsourcing" all of it. They have just moved thier operations. So, the work is still being done by BofA, but in a different country. So, the people working on this data are going to be BofA employees just like the Americans. Now, a portion of it has been outsourced to local Indian companies.Most outsourcing contracts have stiff conditions for data security and privacy, including right-to-audit clauses. Big Indian companies take great pains to ensure data security because even one "incident" can totally f*** up their client base. They are, in effect, expected to exceed American standards because the outsourcer is taking a risk by not doing it inhouse. One more thing...would you still stick to your views if the work had been outsourced to an American company? Many Financial Institutions and banks get their IT solutions and management outsourced to local companies. Are you against that too?

    20. Re:So dont do business with them by milette · · Score: 1

      I'd be more woried about idiot American losing my personal data than any foreigner.

      Check out the most recent thefts of credit card and personal information -- including all personal details about just about every military serviceman that some dork left on his home computer which was stolen.

  34. Layoff? by bobstaff · · Score: 1

    I thought the definition of layoff was when they no longer needed someone to perform your job function (they're eliminating the position) and as such they can not replace you within some specified period (a year IIRC) without first offering you your job back.

    How can BofA lay people off and ask them to train their replacements?

    1. Re:Layoff? by Tango42 · · Score: 1

      Their replacements don't work for BofA, they work for some Indian company. That's how outsourcing works - it's completely legal. (Not very wise, but still legal)

  35. So BOFA gets the BOFH? by Opportunist · · Score: 1

    Quite seriously, if I was told to train my replacement, I'd go out of my way to make sure he is useless. I mean, what guts does it take to tell someone to dig his own grave?

    Yes, I'd train him, but my working script would be every single antic from the BOFH archive. And I'd also hand him the dictionary from the infamous Monty Python sketch.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  36. More Fuel for the Fire by blueZhift · · Score: 2, Interesting

    This is just more fuel for the fire. Next there will be an article about some CEO complaining about how there aren't enough skilled IT workers in the U.S. and how college students are not entering the field. I just don't understand how U.S. companies can continue to build up so much ill-will (or bad karma if you will) with practices that BoA at least acknowledges are offensive and yet continue said practices. A big price is going to be paid for these betrayals someday, a very big price.

  37. Easy solution by Anonymous Coward · · Score: 0

    Do a bad job on the training. Do just enough to avoid getting canned early. No more.

  38. standard practice by gerrysteele · · Score: 1
    when i worked for a certain big corporation that has been empoying heavily in india, china and russia, there was widespread training up of these new employees to do the exact same job in several areas. No one had been made redundant at that time, but the long term play was pretty obvious.


    That company recently announced over 5000 job cuts. You can bet they weren't in India, China or Russia.

  39. Re:Short term epidemic by mcheu · · Score: 5, Insightful

    >This is legal but it's unhealthy. The return to the shareholders is short term and long term this
    >practice stands to damage employee morale...

    That's one of the problems with the way performance is evaluated now. They're ALWAYS looking for the short term fix, because that's the timeframe used to gauge performance. If you institute a short term policy that looks good NOW, but hoses the country or the company later, by the time that happens, you'll have moved on, and it's someone else's problem. Further, there's absolutely no incentive to introduce stable long term solutions under these conditions, because all the credit for them will go to your successor, as he/she will be at the helm when the your decisions bear fruit. In the meantime, it's your fault for that great big hole in the budget (the cost of putting those solutions in motion).

  40. bunch of things by m874t232 · · Score: 4, Insightful

    First of all, many US companies derive disproportionately more revenue abroad than they create jobs abroad--that's an imbalance that must be corrected. From that point of view alone, outsourcing is inevitable.

    Second, current employees have a choice: they can drop their pencils immediately and leave without severance pay, or they can do an unpleasant chore with severance pay.

    Third, in training their replacements, they might also try to teach their foreign replacements about collective bargaining, US salary levels and benefits, and the kind of profits that their company will be making.

    Well, those employees that still know about that sort of thing can. If you're part of the SUV-driving, Bible thumping, Republican voting crowd and don't remember why exactly people used to organize in unions and that sort of thing, then just think of the outsourcing as a free market mechanism for getting rid of inefficiencies--you in this case.

    1. Re:bunch of things by Assassin17 · · Score: 5, Funny

      Please. Unions are criminal, evil, lazy socialists. I know that because a television news show -- funded by I'm not sure who -- told me so. Those picket-loving, olive-green-wearing organizations and the words of ingrates like yourself are just thwarting the trickle-down effect. See, you have to wait for the trickle to reach you; that's why it's called a "trickle" and not a "stream". Give it time, and all will be right!

      The proper way to benefit from trickle-down economics: kneel at upper management's feet. Aid them in removal of pants. After they've swung the hatchet enough on your brethren, they'll undoubtedly start to perspire, and condensation will form on their genitalia. Wait patiently for it to fall, then complement your utter superior on the salty goodness.

      The wrong way to benefit from trickle-down economics: criticizing Republicans and SUVs. You may as well vandalize George Washington's grave with a back hoe, traitor. Why do you hate America, m874t232?!

    2. Re:bunch of things by the+eric+conspiracy · · Score: 1

      they can drop their pencils immediately and leave without severance pay, or they can do an unpleasant chore with severance pay.

      The other option is to spend as much time as possible findong another job. The market isn't bad right now, and once you have that job who cares about severence pay that you would have to pay a very high tax rate on anyway.

    3. Re:bunch of things by smchris · · Score: 2, Insightful

      Third, in training their replacements, they might also try to teach their foreign replacements about collective bargaining, US salary levels and benefits, and the kind of profits that their company will be making.

      Well, those employees that still know about that sort of thing can.


      Aye, there's the caveat. As someone who grew up in a blue collar, Democrat, union home and has had his taste if IT, it has been my impression that the culture is overwhelmed by so-called libertarians of the "Corporation uber alles" variety. Anything for business. So, here's your chance to suck one up for the good of the team comrades.

      IF programmers had been unionized like commercial pilots, I think we can see there would probably have been outsourcing eventually anyway. But you might have been able to strike, get union relief, and threaten BoA with a world of trouble. And perhaps have worked for a few more years.

      As it is, I see three options:

      1) You can take your experience for a walk and pay for your satisfaction with your severance.

      Or, since BoA is brutally stupid enough to make you work for your severance:

      2) You can be an equally stupid cow and do so diligently until slaughter day. As Joan Rivers would say, "Can we talk?" The Nazi concentration camps had plenty of labor sitting around. You think the people emptying the gas chambers and loading the crematoria were Nazis? Capos. Fellow inmates who got to live a while until a shift to the next "transition team". Do you genuinely feel equally powerless in the face of BoA? Wow. That's sad.

      or

      3) As others have suggested, you can do everything you can think of to monkeywrench the transition. I suggest small group meetings off-site, off-hours to coordinate. Document. At the appropriate time publish and teach others. Get BoA's name everywhere they don't want it. "BoA The Movie". There are small voices to publicize this outsourcing like the AirAmerica and Jones Networks and plenty of web sites you can glean from portals like Buzzflash.com.

      And become honestly close to each other in the process. You'll need the networking.

    4. Re:bunch of things by Anonymous Coward · · Score: 1, Interesting

      Do you know how much these people make relative to their standard of living? I've talked with people from the Manila outsourcing area in our company. All of them have their own personal drivers for their brand new expensive cars. All of them have maids and nannies to take care of their children. All of them have big houses that would make your mouth drop open if you saw it over here.

      The facts are that if you were to earn the same cash here you would need to be paid 300k or more to be able to afford these things. What honestly makes you think they care one wit about things American when they are earning that kind of coin compared to other citizens in their country?

    5. Re:bunch of things by Anonymous Coward · · Score: 0

      Cars cost roughly the same everywhere. So do computers. So does good furniture.

      What is cheap in these countries is labor (which is why we are outsourcing there in the first place), but that's not going to last.

      In any case, these people don't have to worry about Americans, they have to worry about themselves; that's why it is important for them to understand how they negotiate their wages and working conditions. They may be good now, but that can change even more quickly than it did in the US.

    6. Re:bunch of things by wilec · · Score: 1

      "2) You can be an equally stupid cow and do so diligently until slaughter day..."

      Brings to mind an appropiate quote:

      "An appeaser is one who feeds a crocodile, hoping it will eat him last." Winston Churchill

      Matthew

  41. I am stealing your sig line by FatSean · · Score: 1

    Just wanted to let you know.

    --
    Blar.
    1. Re:I am stealing your sig line by Opportunist · · Score: 1

      Have fun with it. It's just content, copy freely.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  42. Half the cost? by dotdevin · · Score: 1

    I recall just a short time ago when India based direct hire developers were 1/10th the cost of a US developer. Churn was high, analysis skills low to non existent, and it took at least 3-5 India developers to do the job of one good US hire. But, you could hire ~8 or so (with telcom and travel costs eating up the rest) for one US person so it saved money. Most of the time.

    Times, for highly educated Indian's, are a chang'n! Wage rates are WAY up with 15%-25% increases expected per year and automatic increases after travel to the US, EU, etc.

    If the the best BoA can do is 1/2 the labor rate of US hires they are going to be taken to the cleaners in short order. Soon you will see the consultants mucking through the BoA exec. offices offering to 'fix' all the issues and cost over-runs, bring in new staff (at much higher rates than their current US direct employees), and otherwise continue to clean them out.

    1. Re:Half the cost? by vidarh · · Score: 1
      Exactly my thoughts too - if they only cut it in half now, the salary pressure for tech workers in India will wipe out all advantages in no time, and leave them with a significantly more complex management situation.

      It seems extremely shortsighted.

      Outsourcing has it's place, but with the cost increases they are mainly useful for short term projects where you cash in on the gains immediately AND for cases where you have problems actually finding qualified staff locally - tapping into overseas resources is going to be vital for companies that need a large amount of highly educated IT staff, but outsourcing won't stay a major cost cutting opportunity for long as the salary levels equalize.

  43. NO. Time to change to a CREDIT UNION by jafiwam · · Score: 4, Informative

    Might I humbly suggest that the solution to this is maybe a large but local Credit Union?

    Any services you know of that a bank can do a CU cant?

    Didn't think so.

    Plus, they are nicer, have better customer service and seem to do a better job hiring hot chicks to run the teller lines.

  44. vote with your money? by macguys · · Score: 3, Insightful

    I don't have a BoA account so I have nothing to close, but I wonder how many other techies are going to their local BoA branch and pulling out their money. What a great opportunity for the credit unions. Imagine the advertising campaign: "Your Federal Credit Union, we don't send jobs overseas."

    --
    wherever I go, there I am.
  45. Regulation needed by wireframe01 · · Score: 1

    Before this gets any crazier, some laws are needed to regulate outsourcing. I am law-challenged, so all I can suggest is, in the scenario that job(s) get severed because of outsourcing, the people getting replaced _have_ to be given other jobs within the organization. The idea of outsourcing is, the outsourcing entity goes on to do better/other work, not _stop_ doing work! For example, in this case, it would have been much better if at least some of the employees being replaced were given managerial positions over the Indian staff. Everyone needs to push for laws on stuff like this, not just the blokes being laid off.

    1. Re:Regulation needed by cdrguru · · Score: 1
      Why? Protection?


      I suppose you are disappointed that railroads were finally able to dispense with the position of "fireman" in the engine compartment. This position was required for stoking the boiler of steam locomotives but when diesel-electric engines came along the railroads were required to keep the "fireman" position even though this person had no function.

      You are asking for the same kind of thing here.

      Outsourcing to foreign workers is a natural occurrence of a global information economy. The work goes where the people are barely qualified and where they are paid less. This means that high-wage, high-tax countries lose jobs like crazy. Passing laws to prevent it is trying to roll back the clock. Do you really wish that telecommuting was impossible? That is what you are asking for.

      All a union is going to do in this situation is create the same kind of featherbedding job situation that the railroads had. Sure, it is possible that some jobs will be retained, but look for the data center to be dropped in India when the company HQ is in SF, NY, LA or Chicago. That will eliminate that problem.

      You can't stop it.

  46. I wish I had mod points right now. ^ Insightful by Seng · · Score: 1

    The parant comment is SOOOO accurate!

  47. Do it like this... by Anonymous Coward · · Score: 0

    So when you want to debit the account, you just click the transfer button and type in xxxxxx(U.S. Techie's account) and that's all there is to it!

  48. Holy Old News Batman! by Ka+D'Argo · · Score: 1
    (mod as you wish but..) While it's not a dupe per say, the whole "asked to train foreign replacements" has been discussed as TFA talks about. I can't quite remember the name but back in like 2003/2004 there was a large article in something like PC Word or Computing magazine where they interviewed dozens of people who were asked to do the whole "train your replacement" thing.

    The real kicker that TFA didn't seem to mention was, alot of times the people "leaving", didn't know they were leaving. So while training a replacement when you know you're going to be fired is one thing. Training Abdul in MySQL database management only to get fired the same day his training is complete without warning or notice, is rather cold-fucking-hearted. I knew companies outsourced, when you notice large tech companies and even telecoms doing it (Dell, HP, Comcast, Time Warner etc) then it's a real kick to the gut to not just see replacement training for firees but not even telling the fired person what's going on.

    You know in a movie or tv show when the bad guy and the good guy meet up for something and a situation occurs for say a hostage release or whatnot? And the good guy always hands over or does what the bad guy says cause he believes him at his word he'll let the hostage/bomb/whatever walk away unharmed? Yea what happens most of the time? The bad guy double crosses the good guy, gets what he wants then shoots the other guy in the back or goes aganist his word simply put. Thats what this feels like, yet you aren't even aware of it. Sure some, maybe half the companies based on what interviewed people said, do let you know in advance. Even thats kinda of lowball, but still not knowing is a pretty scum like move.

    --
    Aw Frell this
  49. America lost production, now support? by invader_allan · · Score: 1

    This is pretty bold and unacceptable. There is no reason why someone should be required to train someone taking their livelihood away from them, and there is no way that any ethical argument can be made in favor of this. This is plain and simple greed, and this is simply the way business is done. The way to handle something like this is to hire people on as training consultants. The job is finished before any sort of training, and anyone wanting to stay to train the newcomers gets a raise and further severance. The fact that the jobs are going away at all is asinine, but if they are going to go the jobs left in America will be the training and management. Unfortunately, they will not create those jobs but rather heap those responsibilities on the lower ranked employees for no extra compensation, which is the American way. I can't believe anyone would accept a job from a company like that overseas anyway. I guess the exploitation by American companies is worth a wait in line now, in this country and others. What a strange world we live in...

  50. Pulling Out by Joebert · · Score: 1

    Apple pulling out of India was funny, but if BofA ends up doing it, I'm going to be taking a good hard look at every single transaction I & everyone I know has made from last year, untill then.

    Can't be fukin wit mah money bishes...

    --
    Wanna fight ? Bend over, stick your head up your ass, and fight for air.
  51. Am I Supposed to Care About This? by rmckeethen · · Score: 1

    Golly! Well, what do you know -- the fine folks at the SF Chronicle have suddenly discovered that major companies like Bank of America are outsourcing technical jobs to India. Imagine that! Years after the fact, the SF Chronicle finally picks up on this disturbing new trend in American business. Wow! I am just amazed at the stellar reporting guys, just splendid work, just splendid.

    Anyway, all razing of the Chronicle aside, I'm not sure why anyone should get their knickers in a knot over the fact that Bank of America's management expects their employees to stay on the job until the Indian replacements come up to speed. The same thing happened to me over 10 years ago, when my job flew south to Texas. At the time, a few conversations with the Texan's replacing my group revealed that they made about 1/3 of the money in Texas compared to what we made in the Bay Area. We certainly had plenty of opportunity to compare notes with these folks; the company flew the Texans in and had them stay for about three months while we trained them on our jobs. Was it irritating to train my replacement? Well, sure, yah... duh. But, considering that the company had already decided to replace me, what good would it have done to complain? Who would care? At least I had money coming in, and I knew exactly when my job would end. I'm no big proponent of outsourcing jobs overseas, but I'm realistic too. It's better to take the money and start looking for another job instead of grousing about why companies treat you like crap when they know they're going to get rid of you.

    As long as Bank of America thinks that they can save a buck or two by moving jobs to India, they're going to do it, no two ways about it. This is what the global market is all about. Reporters from the SF Chronicle bitching about it isn't going to make one whit of difference, except perhaps to convince Bank of America's management that they need to hire a few temporary PR agents to handle the negative publicity.

    Personally, I'm waiting for the time when US firms start shipping off management positions to India. In a few years, when the bulk of the workforce is in India, this might start to look attractive...

    Or maybe not.

    1. Re:Am I Supposed to Care About This? by The+Cydonian · · Score: 1
      The same thing happened to me over 10 years ago, when my job flew south to Texas. At the time, a few conversations with the Texan's replacing my group revealed that they made about 1/3 of the money in Texas compared to what we made in the Bay Area.

      Exactly. Sorry if I sound disappointed in the general reaction here, but seems to me that the whining isn't that jobs are being replaced per se, but that the replacement is Indian. I'm not a free-market ideologue by any means, and for sure, I think it's important for countries to decide for themselves whether they want to interact with the rest of the world or not, but let's face facts here: this is pure fear of someone from a different community doing your job. The word for such a sentiment isn't "isolationist", or anti-free-trade, but another interesting term starting with X.

      Personally, I'm waiting for the time when US firms start shipping off management positions to India.
      As an ethnic group, I'm told that Indians (of all nationalities; important to remember that there are people of Indian descent in every continent) are the fastest growing bunch in INSEAD.
  52. Techies can fight back by aralin · · Score: 1

    If all the techies in US would close their BoA accounts and transfered balance on their BoA credit cards to other banks, they would notice. If they outsource to India, we should save 20% too and outsource to some credit union or other bank. Maybe Indian one? I know I will close it this very month.

    --
    If programs would be read like poetry, most programmers would be Vogons.
  53. Need changes to employment contract by ColdBoot · · Score: 1

    I have no problem training my replacement when I am getting a promotion or transfer within the company. I have a problem training my replacement when I'm going to get laid off. Next job, I'll insist on a clause in the employment contract stating I will only train my replacement if I am retained within the company in a better position.

    1. Re:Need changes to employment contract by Anonymous Coward · · Score: 0

      I work for a company that doesn't give severence packages. It's "Thanks, your done now. Get out." Recently a person I worked with was asked to train 4 Indians to do her job. In fact they wanted her to travel to India to do it. Her boss, (Who is a real scumbag and only has a job because he's related to someone else high up in the company), didn't even get a chance to finish the sentence when she told him "HELL NO!!"

      At that point she knew the end was near and started looking. Sure enough, two months later she was tossed out the door. The good news? She had an interview the next day and a new job within a week at a significant increase in pay.

    2. Re:Need changes to employment contract by catherder_finleyd · · Score: 1

      Most employers treat their employment contracts as "take it or leave it" documents. If you request changes, you'll be shown the door!

    3. Re:Need changes to employment contract by cdrguru · · Score: 1

      Good luck. Most companies treat requests for an employment contract as a refusal to accept the job. There is no contract, period. There is the state's at-will employment and that is all.

      Your non-disclosure and non-compete agreement will also say it is not an employment contract specifically.

      There is no contract. You aren't getting one.

  54. BofA's not the same bank you used to deal with. by Svartalf · · Score: 1

    BofA's the "merger" of NationsBank and Bank of America. BofA before this merger was the entity that was the pioneering
    bank that came up with MICR, etc. BofA after the merger started instituting the policies and practices that made
    me leave NationsBank for BofA back when I got married and made a joint checking account back some 9 years ago- almost
    immediately after the deal went down, the rules changed to be just like NationsBank's. You can see who was the top
    in that merger- and it wasn't BofA. They're NationsBank, just not in name.

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  55. They do know how to make profit by Anonymous Coward · · Score: 0

    I suggest these idiot board members go and read the number one, definitive guide on running a multinational company properly - as well as making some serious profit.

    I'm not sure which company's board you're a member of (one of the oil companies?), so I can't say how much profit you consider "serious".

    However, seeing as how BofA made nearly $5 billion dollars in profit last quarter .. I think its board members too know one or two, or rather 4.98 BILLION things about making profit.

    I'll tell ya that's serious enough for me.

  56. That was the last straw. by tamrood · · Score: 1

    I am going to close my account on Monday, and move to a local bank.

    --
    The meaning of your Life is up to you. Mean well. -- Me, 9/11/2001
  57. Banking alternatives? by sl4shd0rk · · Score: 1

    Anyone know a bank in the US that still banks in the US? I'll be pulling my savings out of bofa and going somewhere else. Please elaborate on where that 100 million in savings went also. I'm curious if the bofa board of directors put it all up their nose during a business meeting in costa rica, or if they did something like put up a homeless shelter with it.

    --
    Join the Slashcott! Feb 10 thru Feb 17!
    1. Re:Banking alternatives? by Andy+Dodd · · Score: 1

      See the numerous previous comments about credit unions. My primary bank is now a local credit union, and I think 75% of the employees at my company do business with that CU (part of that is because they have a branch office and ATMs *in* our facility!).

      Yes, that's right. If I want to hit one of my bank's ATMs, I walk down the hall and one floor down from my cube and it's right there. Need to do something that requires a teller in an office? 20 feet from the cafeteria.

      --
      retrorocket.o not found, launch anyway?
  58. Not that simple... by Anonymous Coward · · Score: 0

    Posted anonymously because I (still) work for BoA...

    I'm not going to debate the fairness/unfairness of the situation, but what most employers fail to realize is that training a replacement is not that easy. Sure, if you're a techie type, you can explain how the systems are set up, where all the J2EE servers are located and all the other bits of information that a replacement would need. But, in order to operate efficiently, your replacement needs to know how the *business* operates, not simply where the bits and pieces are. And that's the problem - how do you summarize (in my case) over 10 years of experience working for financial institutions? How do you succintly explain the difference between broker/dealer and direct accounts, for example? Or how broker commisions are calculated and distributed? Or mutual fund pricing fund versus equity pricing? I could go on, but you get the idea.

    Coding errors are one thing - the more subtle errors occur when some arcane piece of business practice is misunderstood. Even worse, it can take a long time before these errors are discovered, by which time substantial errors in client accounts have accumulated - a nightmare scenario for a financial institution.

    Bottom line is that if you want to keep your job, it's not enough to simply be a code jockey. Invest in your future, and take active steps to go above and beyond you job description - become intimately familiar with the business that you're in.

  59. God Bless America... er... India! by Anonymous Coward · · Score: 0

    I cannot imagine the humiliation of being forced to train an Indian hired at half your wages to do your job. Bad enough to have to train a local replacement but usually circumstances there are that you're quitting or something. But to be laid off then forced to train some other nationality sweatshop worker to do your job - that just takes the cake. And how ironic - Bank of *AMERICA* - this so classically illuminates the state of our nation. While unemployment here is rising, our corporations are getting fat and rich by using foreign labor at half the price. While I have always had the opinion that labor unions were not needed anymore thanks to US labor policies - methinks that has changed - we need an upswell of unions to force our jobs back onto *OUR* soil!

  60. Outsourcing is great! by Baldrson · · Score: 0, Troll
    Here's how I tried to explain to my congressional representative why it is better to outsource than to raise the H-1b cap:

    When you outsource, you don't import a bunch of guys who engage in ethnic nepotism to import other Indians for the huge increases in dowery ($50k frequently) they can enjoy from a green card, as well as minting MBAs and lawyers from the corporate education benefits. That way, when the company finally goes tits up, the way Sun did, you haven't left a mafia in the USA.

    1. Re:Outsourcing is great! by Bloke+down+the+pub · · Score: 1

      Could you forward me the memo? I mean the one about the only foreign country being India.

      I worked in the US on an H1-B and I sure as heck aren't Indian, neither were any of the others.

      --
      It's true I tell you, feller at work's next door neighbour read it in the paper.
  61. Train your successor before getting fired.. by Nagilum23 · · Score: 1

    I'm sure they'll do an outstanding training job with all that extra motivation and the new workers will outperform the worn out US workers twofold. The cost saving will be titanic and isnt that great for all of us?

  62. Wise? by Mantrid42 · · Score: 1

    So in our society that is more and more resembling a corporate-controlled cyberpunk dystopia, is it a good idea to piss off the most tech-savvy portion of the populous?

  63. They need a horror movie scenario by erroneus · · Score: 2, Insightful

    I think it's pretty ridiculous the way they jack with people's lives and then say "it's just business." With all the people they are shit-canning, you't think at least one or a small group of them would seek some sort of revenge. So for a fleeting moment, my mind flashed the idea mimicking one of those horror movie scenarios. In this scenario, one of these 'money saving execs' is kidnapped, then strapped to a pole or something with some explosives near by and then told he had to cut off an arm or a leg or something in order to escape.

    When you get down to it, this is not too dissimilar to the horror these soon-to-be jobless people are facing. Not only will you be fired, but you will be forced to train the people who will replace you?

    The knee-jerk reaction of many will probably be, "train'm wrong!" but I'm sure they've already thought about that and have some way of preventing that.

    If that group of people were unionized, they wouldn't be facing this. They wouldn't have to train their replacements. They could all agree to decide to walk out at once leaving this business to hurt for their decision. Hell, for that matter, if they were unionized, they'd have some leverage and not have their jobs outsourced to India.

    On one hand, labor unions are a pain in the ass. On the other, it's easy to see what employers are willing to do to individuals.

  64. contract by PerlDudeXL · · Score: 1

    I wonder if that "train your replacement -> severance pay" is part of the working contract.

  65. this is why you need an emergency fund by BattleTroll · · Score: 1

    This is why everyone should have 6-9 months of expenses stocked away as an emergency fund. If my boss comes to me tomorrow and tells me I have to train my replacement, I'm telling him to go screw himself. The only reason BofA or any other organization gets away with this crap is because people haven't gotten into the habit of saving for emergencies. If you weren't living paycheck to paycheck, you could tell you boss off if he tried to pull that crap. Unfortunately, the majority of you out there haven't figured this out yet so you're forced into these types of situations.

    Have fun training your replacement. Me, I'd take my vacation days and walk.

    1. Re:this is why you need an emergency fund by Mindwarp · · Score: 1

      You don't have a wife, children and a mortgage do you?

      --
      The gift of death metal does not smile on the good looking.
    2. Re:this is why you need an emergency fund by Anonymous Coward · · Score: 0
      This is why everyone should have 6-9 months of expenses stocked away as an emergency fund. If my boss comes to me tomorrow and tells me I have to train my replacement, I'm telling him to go screw himself. [...] Have fun training your replacement. Me, I'd take my vacation days and walk.
      Well, I have two years of expenses in an emergency fund, and I'd still not tell my boss to screw himself. Me, I'd take the pay during the "training" period, which would be a little like a vacation, anyway. Then, I'd take six months of severance pay (on which I could easily live for 12-18 months) and invest it. I'd prefer that to cutting off my nose to spite my face. To each his own, though.
    3. Re:this is why you need an emergency fund by bnenning · · Score: 1

      You don't have a wife, children and a mortgage do you?

      I don't, so take the following with as much salt as you like. But it seems to me that for most people making $X annually, there's another guy with a similar family situation making $(X-5000), and he isn't starving. So do what he does, and you'll save $5k a year. (Less due to taxes, but you get the idea).

      --
      How to solve most of our problems: 1.Lots of nuclear plants. 2.Cure aging.
  66. Profit? by CaptDeuce · · Score: 1

    From TFA:

    BofA estimates that outsourcing has allowed the bank to save about $100 million over the past five years.

    From Fortune 500:

    • Profits in 2005: $16.465 billion
    • Growth: 16.4% over 2004
    • 1995-2005 annual growth rate: 8.5%

    So... that profit figure was damaged considerably by the $10 million or so in IT expenses. Which means -- using a very rough calculation -- profits rose from $16.464 to $16.465, a whopping %.009 (a thousandth of one percent) by eliminating those jobs!

    It's amazing BofA showed any growth over the past five years what with carrying the dead weight of 500 IT people!

    --
    "Where's my other sock?" - A. Einstein
  67. Big deal by Mycroft_514 · · Score: 1

    First time this happened to me was in 1997. Since there was no severence pay, as soon as I had a new job lined up, poof!

  68. By the by- what BofA did is illegal... by Svartalf · · Score: 5, Informative

    Any time they place a 5-day hold on a Government check, get the branch manager to take
    the thing right off as soon as you see it.

    It's in violation of Federal Depository Regulations (The one that governs check cashing, etc.) to place a hold
    on a Government check- per the regulations, they are to be treated as if the check was a CASH
    transaction.

    It's a violation of Federal law for them to do it and any fees incurred by this hold are due back to you
    including any fees the people you pay end up charging you, etc. I've had BofA branch managers stand toe
    to toe with me on that one, only to back down when shown a copy of the actual regs from the Fed website.

    They know the regs, even going so far as to being balsy enough to try to palm off things that aren't in
    the regs as being "per Federal Depository Regulations"- and I've had to jam it down their throats
    repeatedly. Again, it's a good thing I'm shifting my banking elsewhere; this BS is just one more good
    reason.

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    1. Re:By the by- what BofA did is illegal... by RobertLTux · · Score: 1

      can you cite the CFR section that states this (ive found via google that its 12CFR but which section)

      my fave is 47CFR64.1200

      please send to robertltux at the google mail domain

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    2. Re:By the by- what BofA did is illegal... by flappinbooger · · Score: 1

      5th-3rd puts a hold on any check over 5000 regardless, even a cashiers check.

      --
      Flappinbooger isn't my real name
    3. Re:By the by- what BofA did is illegal... by chiph · · Score: 1

      Don't move your business to Wachovia (formerly First Union), either. They have similar practices (fee-based revenue), and are difficult to deal with, too.

      Try your local credit union. I've been very pleased with mine -- they have great rates on both lending and savings, and everyone I've worked with has been glad to have my business.

      Chip H.

    4. Re:By the by- what BofA did is illegal... by Professor_UNIX · · Score: 1
      5th-3rd puts a hold on any check over 5000 regardless, even a cashiers check.


      Since when? I deposited three cashiers checks from Key Bank for $6000 each on a Thursday into my Fifth Third account and it was credited to my account when I checked it online that Friday. That was last month.

    5. Re:By the by- what BofA did is illegal... by Anonymous Coward · · Score: 0

      For those interested it's in 12 CFR SS 229.11
      Interestingly enough Government appears to be defined as state and local governments as well.

    6. Re:By the by- what BofA did is illegal... by flappinbooger · · Score: 1

      Fort Myers, the main office on Metro Parkway (and all branches) for the past 3 years that I lived there. Every check I took in to deposit that was over 5k had a several day hold on it, whether it was personal or cashiers check. I sold a house and had a check I wanted to deposit. It was a title company check. I took it to the bank it was drawn on, (not a 5-3) and turned it into a cashiers check thinking that I would have a better chance with the bank.

      I called 5/3 and asked if it could possibly be deposited with no hold, the guy on the phone said sure "cashiers checks are like cash". When when I took it in they would not take it without a hold, the teller actually would not even pick it up. I said that I called beforehand and was told otherwise, but they said "who was it you talked to, that's not our policy". So I kept it on my person, since I was moving out of that place the next couple days anyway.

      This same bank screwed over some friends of ours. They deposited some money (less than 5k, mind you) but there was a "delay" with the check clearing. They wrote some checks on the money they deposited. The checks bounced. They got fined for each check. Further in the hole. Now they are overdrawn, more fines. Those people left 5/3 angrily and went to a credit union. We stayed with 5/3 because it was easier than changing and we (usually) had more of a buffer dollar wise.

      Fast forward to where I live now. I had this same cashiers check from an out of state bank. I was able to buy a house, put money down, open a few accounts, etc, all before they even TOOK the check, all they did was SEE IT. This is a small town bank.

      This town is the kind of place where even if the people don't personally know you, they know your relatives, or work with you, or are related to people you work with, or go to church with you, or go to church with relatives of yours...

      --
      Flappinbooger isn't my real name
    7. Re:By the by- what BofA did is illegal... by online-shopper · · Score: 1

      Referance of the regulations in question would be nice to see.

    8. Re:By the by- what BofA did is illegal... by SoulRider · · Score: 1

      Who cares if its illegal, can you afford 10 years of lawyers while their lawyers keep this case mired in the judicial system? Lets face it we live in an anarchy already, its not whos right or wrong anymore but who can afford the most lawyers the longest. If you want to do something about it shoot a lawyer.

    9. Re:By the by- what BofA did is illegal... by wilec · · Score: 1

      I believe they got into trouble over this with SSI checks? Somtime around 2004 in California a class action lawsuit left them liable for damages that might exceed $1 billion over something at least similar.

      Matthew

    10. Re:By the by- what BofA did is illegal... by Fastolfe · · Score: 1

      You wouldn't need "10 years of lawyers". This isn't a civil tort. If they're doing something illegal (as in, against the law), you would not prosecute them. Your government (local, state or federal) would. Talk to the branch manager, and if the story really is as has been told, and they aren't willing to release the hold, refer them to your state's attorney general. You can even avoid paying for a stamp if they accept e-mails.

    11. Re:By the by- what BofA did is illegal... by Fastolfe · · Score: 1

      Actually, after looking at the act more closely, it would seem (to my layperson's eyes) to put enforcement squarely within the banking system itself. So if the federal banking system can't get your issue resolved, perhaps you would have to resort to your own suit...

  69. They are asking for damage.... by spectrokid · · Score: 2, Interesting

    My experience: for each guy you fire, another one gets panicky, looks for a new job, and finds one. You can fire the guys you need least, but guess which one of the others will find a another job first... And then, train a foreigner, knowing you are getting the sack. For fuck sake, this is a BANK! All you need to do is to claim the indian guy doesn't understand your accent, throw in some "unfortunate misunderstandings", and the whole IT dept is on its way to hell. If I had money there, I'd run for my life.

    --

    10 ?"Hello World" life was simple then

  70. SOS, different day by pongo000 · · Score: 2, Insightful

    I can't say I feel much sympathy for the BofA folks in the article...if they don't have the backbone to say "no," then they are simply condoning what BofA is doing. I'm not saying it's right, but please take your whine somewhere else. I would bet not a single one of them is a member of the Programmer's Guild or any other organization that has been trying to address this very issue for years.

    You lay in the bed you make. Don't come whining because you don't have the balls to stand up to shit like this. Suck it up and move on. Or consider becoming proactive about the problem, joining a guild, pushing for a union, or contacting your congressmen. But please don't whine about the problem you've made for yourselves.

    1. Re:SOS, different day by digitalhermit · · Score: 1

      Tend to agree... though I've dealt with both sides (unions and management) and neither are saints...

      IMHO, the best course of action is to vote with your dollars. Don't like BoA's plan? Then pull your money out of their company and put it into another bank. There are millions of IT workers in the US. Their income tends to be higher than average. Imagine how quickly BoA would take notice if billions of dollars suddenly was yanked. This is how capitalism works. It's a very good system, but people are often too lazy to vote with their dollars.

  71. Work slow by nuggz · · Score: 1

    If you know you're getting fired, just don't work very hard.

    I'd just goof off until they can you, or simply don't do a good job training, they didn't hire you as a trainer did they?

    Worst case they're gonna fire you. If you were attempting to do this new training job you have a few arguements.
    They knew they were going to fire you, just wanted to save severance.
    Constructive dismissal, you're not a trainer you're a ?????, they just threw you into a job they KNEW you weren't qualified for to have an excuse to fire you.

    all BS

    1. Re:Work slow by eobiont · · Score: 1

      If you are an at-will employee, which I imagine most professionals are in the US, there is little recourse you have. If there is no contract to protect you, you have little recourse. On the other hand if you were offered a job on Friday afternoon, you would not need to show up for work on Monday.

      Your employer may have policies in place to prevent this, but I don't think there is much legal grounds you would have without a contract - aside from collecting unemployment.

    2. Re:Work slow by nuggz · · Score: 1

      If they're not obligated to pay you severance they wouldn't.
      I would guess that the severance they are offering is like a bonus to train the next person well.
      Also to avoid the mad dash out the door

  72. What fascinates me is that by Mofaluna · · Score: 1

    they never mention the communication and documentation overhead that is the result of no more face to face and/or informal contact Its as if the managers that make these descisions in sharp contrast with the rest of the world never achieved anything valuable by just having a little chat in the coffee-room Its all about less salary and nothing else...?.

  73. Re:I wish I had mod points right now. ^ Insightful by Anonymous Coward · · Score: 0

    Like, totally!

  74. "Understanding the Indian culture and who...." by Anonymous Coward · · Score: 0

    I just loved that part -- they made a presentation to the workers about "understanding the Indian culture and who the Indian is".

    Yeah, right, like any one of those employees who is being replaced really cares about that; that's really rubbing it in.

    I have nothing against Indians. Nontheless, someone in managment is really retarted.

  75. We need to Boycott by BigJake4589 · · Score: 5, Informative

    I have an account with BofA as of this coming Monday; I'm closing my account and moving my money to a smaller local bank. I ask that other BofA account holders do the same. The only way to stop this out sourcing of American jobs is to boycott the source.

    1. Re:We need to Boycott by prurientknave · · Score: 1

      you haven't done this yet? these fools have already lost more account holder information than other banks combined. Add disgruntled workers for more hilarity.

    2. Re:We need to Boycott by iminplaya · · Score: 1

      Yes well, you might need to boycott GE, Procter and Gamble, Coca Cola, Citibank, Mastercard, American Express(who owns them?), Sony, International Bakeries, United(and many other) Airlines, GM, Ford, Chrysler, Nissan, Samsung, Intel, your ISP, phone company, cable company, Jewel food stores, Safeway, and even OSTG if their stock portfolios extends that far. And you're going to need to quit buying gasoline and electricity. Turn off that leaky faucet. And you would probably have to quit paying taxes, as I'm sure that BofA gets some federal money somehow. At the very least, you're paying for many of their tax write-offs, which would become even more numerous if everybody quit doing business with them.

      --
      What?
    3. Re:We need to Boycott by Anonymous Coward · · Score: 0

      Not to nitpick, but Samsung is a South Korean based company - where much of the manufacturing and research is still done. Samsung moving jobs from the US is really just moving jobs that were already outsourced to the US.

    4. Re:We need to Boycott by jlowery · · Score: 1

      Join a credit union. Banks will always screw you every which way from Sunday.

      --
      If you post it, they will read.
    5. Re:We need to Boycott by Anonymous Coward · · Score: 0

      I have slowly moved a good deal of my funds away from BofA. I will now close my account BUT with a letter to the CEO explaining why. I strongly recommend that others follow suit and make sure you write the letter. Give a copy to the branch manager and send a copy to corporate office.

    6. Re:We need to Boycott by Anonymous Coward · · Score: 0

      No. You don't need to boycott everyone just Bank of America. When one corporation gets the message, the others will too. You're just trying to intimidate people into not boycotting because you know that boycotts work.

    7. Re:We need to Boycott by Anonymous Coward · · Score: 1, Informative

      Wachovia Bank is doing this too.... not just outsourcing to India but making the employees train their replacements. I work for Wachovia, and haven't been outsourced yet (which is why I'm posting as AC), but the moral in IT is terrible. Also, some of our best people are leaving before they are outsourced. The bank is losing a lot of valuable people. I don't know what were going to do when stuff starts breaking and no one knows how to fix it.

      Also, the attrition with our Indian outsourcers is not good. Many people are quiting half-way though the training. Then someone new is brought in, but the lay-off date isn't pushed out so they don't get their full training.

    8. Re:We need to Boycott by Anonymous Coward · · Score: 0

      I have had an account with Bank of America (or one of the companies it purchased) since ~1990.
      Never particularly liked their fee policys, and planned on leaving "soon" - but never got around to it.

      It's pretty ballsy to have a company named Bank of America that sends american jobs overseas.
      If it was named Bank of India I wouldn't be their customer.

      So, monday I'll be switching to a different bank.

    9. Re:We need to Boycott by Anonymous Coward · · Score: 0

      Thanks for the info. I was gonna ditch BofA for Wachovia as a reaction to this. I look for a credit union tomorrow..

  76. Isn't this lawsuit fodder? by Anonymous Coward · · Score: 0

    Is there really much difference between

    a) Boss: "Train your low-cost, foreign replacement so we can lay you off and save money, or you're fired right now with no severance pay."

    and

    b) Boss: "Have sex with me or you're fired right now with no severance pay"?

    In both cases an employee is forced into doing something humiliating, and threatened with the loss of their income to encourage them to do it. Middle-class people with families to feed, clothe and house have no choice. It's nearly impossible for the average person to build up savings in this economy, and without that cash cushion going unemployed for a period of time is simply not an option. And that's exactly what BofA is relying on-- they've got these guys over a barrel and they know it. Sure sounds like a hostile work environment to me.

    Surely there's some lawyer somewhere who'd like to take a crack at spinning these circumstances into gold.

  77. Two questions.... by kaiwai · · Score: 1

    1) Is it just me, or does the sum of $100million over 5 years say one of two things; that the IT spending at Bank of America is hugely inefficient, or they're being ovely optimistic about how much money they could possibly save through the outsourcing. I'm not questioning the need to 'cut off the fat' but at the same time, there needs to be some accountability when the results don't pan out to the promises preached by the powers that be.

    2) What is the average pay of the IT worker there? have the been offered the possibility of a pay cut, or some other form of restructuring to allow even a modest amount to remain employed? like I said, all very nice 'cutting the fat' but there is more than one way to 'cut the fat' in an organisation; having seem the wastage before, cutting a few technies is chicken shit compared to the monumental cockups that get done when upper management get their noses into decisions which they're not qualified to make - prime example of these cock ups was in Australia, with National Australia Bank, and $300million lost due to currency trading cockups - who bore the brunt of this financial cock up? the employee's, the lowly grunter in the trenches.

  78. Bank of America by Venim · · Score: 0

    I think they should change it to Bank of India!

  79. note to self by qwp · · Score: 1

    When I hear of these companies downsizing or screwing over their workers.
    I just make sure of one thing i can control.
    I will never do business with them.
    Never say never, but dare if i lay down and allow my morgage to pass through their slim ridden fingers.

  80. What goes around comes around by doodlebumm · · Score: 5, Insightful

    The thing that companies don't realize in foreign outsourcing is the long term impact on their business:

    • Outsource jobs to save money.
    • Lay off employees
    • Less domestic money available due to high unemployment
    • Less business coming into the company
    • Companies fail because there is no one "buying" their goods and services that they were so eager to lower the costs by foreign outsourcing

    Let's cut off our noses to spite our faces. Let's shoot ourselves in the foot. Heaven forbid we do something with long term positive effects when short term effects will be to put lots of money in the hands of a few at the top so that they can oppress the masses more and become richer.

    There truly needs to be legislation restricting the outsourcing of jobs to foreign workers. Otherwise we are going to see bad times ahead for the majority of Americans.

    1. Re:What goes around comes around by Maximilio · · Score: 1

      Really -- if I were a BofA employee, and I had my money in the bank, and this was being done to me, I'd close my account pronto. Let them know -- there's no more where that came from, assholes!

    2. Re:What goes around comes around by jftitan · · Score: 1

      Ah but wait... the story isn't over.

      While BofA loses income, and then bellies up, you have smaller businesses taking up the slack, and making them stronger. Once again, these smaller businesses get bigger, then outsource, lose domestic income, go out of business, finally another smaller business takes the slack and becomes bigger.

      I see it a ever so rolling events that just tend to repeat themselves.

      My prior job, was being a tech for a small computer business. When BestBlury came out with GeekSquat, GeekQuat shot themselves in the foot by hiring unqualified people to fix peoples computers... not only that but media got ahold of the "OMG GeekSquat are pirates or... "That HDD we supposedly destroyed, well it got sold at a flee market." Their business went down the tubes as small businesses and home users began to rely on the small computer shop I worked for.

        The small shop began growing faster than it could handle, it begun to hire unqualified techs, and pulling the same stunts as GeekSquat did. I left the company due to financial issues...

        I started my own computer repair business (consulting is more like it), as my old employer began cutting corners, and screwing up his clients, I began to see those clients come to me. However, learn from history! instead of getting bigger, or raking in more money. I limit myself to my clients, I've successfully capped my income well enough to meet my clientel demands, and not over extend my business so that I begen to sacrafice quality over income. Sure i piss off some potential clients by saying goto the next guy with your "I found this ad for a $300 computer, I want you to build me one just like it for the same price."

      Well there goes my rant again...

      What comes around, eventually kills you! (wait... thats not righ

      --
      "Don't Forget to Salt the Fries"
    3. Re:What goes around comes around by emilng · · Score: 1

      The interesting thing is that if you replace "outsourcing" with "automation" in your argument the message is still the same, though the realities are quite different.

      I agree that outsourcing is not a positive thing. History has shown (though some may dispute this) that automation is in general a positive thing. Automation allows a company to save money while improving quality and efficiency while for the most part outsourcing only saves money.

    4. Re:What goes around comes around by Anonymous Coward · · Score: 0

      You miss the point that as far as these companies and people (your legislators not excepted) are concerned the economy is a zero-sum game. For example, AT&T doesn't consider the fact that Google has created billions of dollars of new business for them, they just concern themselves with the silver of that profit that is going to Google.

      This way of thinking is not entirely stupid. Suppose you don't have a job or your job pays very poorly. How does that effect one of these plutocrats? They make a little less money because you cannot afford their product or service but not much less because their personal pay is not closely tied to profits. Consequently the amount that can be charged for products and services is also less. This, in turn, means that the executive's dollars are worth considerably more.

    5. Re:What goes around comes around by hackstraw · · Score: 1


      See also -- exploitation.

      The US is heading towards being a 3rd world nation. Good for a few, bad for the majority.

      Sounds like fun!

    6. Re:What goes around comes around by emilng · · Score: 1

      Your story is kind of interesting because I was watching a program last night on money managing tips.
      One of the tips was "make the most of what you have". I think many companies fail in that regard, especially publically traded ones.

    7. Re:What goes around comes around by quarkscat · · Score: 1

      The parent poster is right on target. As the Middle Class continues to lose good paying jobs in the auto, manufacturing, shoe, textile, and high tech (IT & R&D) sectors, the consumer base that has been the main driving force of the US economy will continue to erode, if not disappear. The USA's economy is not now, and has not been for a very long time, a level playing field for economic development. The USA's economy is, in reality, circling the drain.

      If you really want to counter this economic trend, you need to look at the voting records of "our" politicians, who keep voting for a larger and larger number of H1-B visas for their corporate overlords. Considering that the number of H1-B visa slots for 2006-2007 have already been used up, the time to apply pressure to "our" politicians is RIGHT NOW. And don't be shy about threatening to throw them out of office if they continue to vote AGAINST the US Middle Class in favor of their corporate masters.

    8. Re:What goes around comes around by SeaFox · · Score: 1

      The thing that companies don't realize in foreign outsourcing is the long term impact on their business.

      Oh, I'm sure they're aware of the long term impact. The problem is the people who care what happens to the company long term aren't the ones running it.

      This wasn't such an issue back when more comapnies were private and their operations were lead by a small close-net group of people (i.e. a family business).

      Now that everything is linked into stock price and dividends and it's no longer Edward McCabe and Sons but the totally meaningless EDE Corporation the idea a company is anything more than a money making operation have gone out the window. This as much a result of the lack of personal connection between the companies and their employees as it is the economy and shareholders. Everyone is just in it for their quick buck.

      To paraphrase someone else in another article long ago: Unfortunately people treat the stock market as a federally sponsored lottery and not as a way to support the companies they like.

    9. Re:What goes around comes around by Damathon · · Score: 1

      The fact that outsourcing occurs doesn't necessarily mean it's bad for American workers/people. It really depends on what's done with the money that's saved by moving lower-skill jobs overseas. If the extra cash is pocketed by executives, shareholders, etc., then of course it won't be too great for people. If the extra cash is used for something constructive -- research, reinvestment in infrastructure, making oneself more competitive as a business -- then the benefits do help both the country and the economy as a whole. The fact that most companies are publicly owned, for the most part, ensures that at least some, if not a lot, of the saved money will go into reinvestment. Shareholders do like money, but they also like knowing that their company won't go bankrupt with 10 year old infrastructure 10 years from now.

      "Less domestic money available due to high unemployment" / "Less business coming into the company" --> Definately arguable assumptions. Workers will need to better educate themselves and can end up getting better jobs or other equivalent jobs in a healthy economy. Someone else has already mentioned that there are global companies that we are talking about, so the "less business into the company" doesn't really apply. As long as there's some money, somewhere, then the business should remain the same. If there's actually higher economic output as a result of the specialization that results from outsourcing, then there will actually be more money/opportunity for the company. The long term effect on their business is probably that they remain competitive and don't go out of business.

      "Companies fail because there is no one "buying" their goods and services that they were so eager to lower the costs by foreign outsourcing" --> Has anyone actually avoided companies because of this? Have American consumers stopped buying from Dell, the number 1 computer manufacturer in the world because they outsource their customer service? I'm willing to be that most of the companies we interact with in our daily lives have and do outsource some function of their work. To argue the opposite, if companies -don't- outsource, they won't be as competitive as the companies that did. In order to cut costs to make up for this difference in labor cost, they'll cut R&D, leave employees with stagnant salaries, and in the end, harm the people it was trying to help by not outsourcing.

      "There truly needs to be legislation restricting the outsourcing of jobs to foreign workers" --> Isolationism has never worked as a national policy. Economics is pretty simple -- everyone does what they're best at doing. If India and China can provide low-cost labor, then they should provide low cost labor. If Americans beef up their talents and provide higher level functions -- design, management, and anything else that can be better done onsite -- then both countries stand to get a net benefit. If we took back all the jobs that have already gone overseas, we'd really be in big trouble. We'd have to go back to making car parts, making toys, growing food, and everything else no one really wants to do here. But, Yes!, that's a great idea--let's legislate to stop outsourcing, and -- don't stop there! -- let's take back all the jobs that have already been lost. It's pretty clear that outsourcing agriculture, and industry has allowed us to progress to a service-oriented country and that's not really a bad thing. When services are outsourced too, maybe we'll morph into a service-management coiuntry. No one really knows--but it's clear that isolating ourselves will be one of the worst possible things we can do.

      Well, I guess I ranted for a bit, but I think that there's two sides to everything. Of course, you can't argue with people who do lose their jobs, but as a whole, I don't think this whole outsourcing this is that bad (in the long run).

    10. Re:What goes around comes around by Aryawhat · · Score: 1
      I find it hard to understand the US outcry over offshoring. I work in the software industry in India and maybe that explains it, but I also have a personal story to tell about outsourcing from India to the US which caused the loss of my techie job in India. There were other people like me who were affected, but it all happened very quietly, and everyone (including me) assumed there was nothing wrong with it. Here it is :

      When I left college (in India) with an EECS engineering degree in the late 70s, the computer industry in India was small but competely local. Tariffs and laws prevented the import of computers, and there were about 6-8 companies in India who designed, manufactured and sold computer systems. The way the laws worked, you could import components (chips, capacitors etc.), but not computers, so these companies were protected from imported computers.

      I joined one of these companies and spent several years essentially living in heaven. We were doing leading-edge work and in the space of a few years, I designed several CPUs, I/O processors, graphics processors and OS-level code for things like zero-latency disk reads and inter-processor communications. Others at my company built compilers, database management systems and graphics libraries. This was all proprietary stuff, very expensive because of the cost of all the R&D people like me and the low volumes. But I was doing what I loved, doing it well, and having a blast. I didn't get paid much (All I could afford for several years was a bicycle until I managed to save enough money to buy a small motor--scooter), but I didn't care. I worked 16-hour days just to get my name on the next system that we rolled out.

      Somewhere in the mid-80s, the Indian government decided that they shouldn't protect these companies, and everyone should be allowed to buy computers from wherever they want. I wasn't worried. I knew the systems I built were better, and I understood Indian customers much better than the American companies whose systems that were starting to come in. I remember looking at the early IBM PCs and some Unix boxes and feeling smug about how much better our systems were.

      You can probably guess the rest of the story. To my utter surprise, my company decided they don't want to have us design their systems any more. Because of their much larger volumes, the US systems cost less, and management calculated they could make more money by getting the basic systems from a US company and focusing on sales, support and custom application development. As a bonus, they got rid of all the wierd techies like me who never quite fitted the corporate culture (they didn't actually fire us, but asked us to move to support/sales, so I quit). The same thing was happening at all the other computer companies, so we didn't find design jobs anywhere else either.

      There was no outcry, no political storm, but very quietly and peacefully, my design job had got outsourced to some designers in the US because the final result was cheaper. There's a long story about what happened next, but for the purposes of this post, the important thing was that I figured out there was no point in blaming the government or my management for what happened to me. All that happened was that something removed the protection I was working behind, and naturally my job went to someone who could do it better than I could. What else could happen? Asking for protection again was like trying to retreat into a fantasy cocoon (and nobody was listening, anyway :-).

      What surprises me is that so many people in the US today think the current wave of outsourcing is different and try to make this into a moral issue. I can understand the dissapointment of losing a job you love (I've had it happen to me), but I don't see any fundamental difference between what America (and to some extent, Europe and Japan) have been doing in such a dominant way for so long (designing and manufacturing so many of the world's goods), and what is happening in a small way in India ri

    11. Re:What goes around comes around by jftitan · · Score: 1

      what I've seen in that reguard is the mis-use of that tip.

      Many companies will rely on the lower management to make the intelligent desicion for how things should go. ie: "Instead of buying you all 25 pencil packs, we realized if we only bought 10 packs, you call can share." or even my fav... "I did the math, and I only ordered XX many toners, because if each toner can print 5k sheets of paper per toner, then that will be enough for the business season." (after lowering the dpi on the printer to nill squat, running out of paper a few hundred times, and still having to order XX many more toner because the dumbass did 'THE MATH'.

      anywho, this has always been my business policy (not the above paragraph), to max the use, and qualities while reinvesting my income. I only work until it seems I cannot dedicate enough personal time to each one of my clients. I limit the amount of client appointments per day, thus allowing enough free time to myself, AND for those emergency calls. There is never a day where I have not alloted enough time for either a emergency call, or extra time off for the day.

      --
      "Don't Forget to Salt the Fries"
    12. Re:What goes around comes around by emilng · · Score: 1

      I definitely agree with you on companies misusing the tip to skimp on required resources.

      Maybe a better tip would be Aesop's fable about the filbert boy:

      A BOY put his hand into a pitcher full of filberts. He grasped as many as he could possibly hold, but when he tried to pull out his hand, he was prevented from doing so by the neck of the pitcher. Unwilling to lose his filberts, and yet unable to withdraw his hand, he burst into tears and bitterly lamented his disappointment. A bystander said to him, "Be satisfied with half the quantity, and you will readily draw out your hand."

      Do not attempt too much at once.

  81. Contracts are your only protection by boyfaceddog · · Score: 1

    Unless these poor souls had a contract specifically saying they didn't have to do this, they are up a creek.

    Contracts are the ONLY protection labor has. And the better the contract negotiator, the better the contract. That's why UNIONS are such a good idea.

    --
    Here will be an old abusing of God's patience and the king's English.
  82. In a capitalist economy, stuff like this happens by FhnuZoag · · Score: 2, Insightful

    There's a whiff of xenophobia about all this. I mean, let's take this piece by piece... what's wrong here?

    Is the generic idea of outsourcing wrong? That's just capitalism, people. In a free market, companies are allowed to maximise their own profitability and they can do this by outsourcing. If we trust free market principles, it turns out that such behaviour is in the long term in fact the best for everyone - outsourcing ventures are only successful if they achieve the right balance and provide good service for reduced costs. I'd trust that the company's execs thought a bit harder and made more careful studies than you have in the 5 minute interval between reading and replying. If this messes up, it would hurt *them* most. The fact that outsourcing is most profitable is a problem for politicians to deal with, not for individual banks to decide. And like patriotic fervour ever factors into an employee's loyalty.

    If the fact that employees are low paid in other countries bad? Low pay doesn't matter as much as wage-price ratios - while according to direct currency conversions people are alot worse off, reduced cost of living in other countries somewhat offsets that situation. In the long term, increased globalisation of businesses helps drive up wages in foreign countries, not the reverse. The only remaining way to ease this situation is by international organisations like the UN, and that aspect is none of the bank's business.

    Is the fact that these replacements will be trained by current employees bad? Of course, it's unfortunate for the current employees, but folks, this is what capitalism entails. If these people are skilled enough, they can find other jobs. *Not* helping train their replacements won't help them in any way - and it isn't that their jobs are much easier or better than dealing with Indian trainees. Training the new techs means is good for the company - who get a stabler transition, good for the customers of the company - who get better service, good for the new techs - who are less likely to be corrupt because they've invested effort into a career rather than a short term job, and makes no difference to the employees who are leaving.

    Sure, it may be insensitive, but it's just good business sense. Or are you a socialist?

  83. Re:Short term epidemic by Anonymous Coward · · Score: 0

    You have identified precisely the critical flaw in capitalist "democracy". Planning in three month increments to a maximum outlook of four years is so far beneath current human potential it is tragic and painful to watch.

  84. Take that severance and shove it. by kprox · · Score: 1
    That's what I would do, why make the transition easy? I say screw them, tell your boss to train your replacement!

    Don't be like those poor chaps at Siemens that took the severence to train their replacements, and later complained that their Congressman sold them out http://www.outsourcecongress.org/USA/tata/siemens_ assignment_bonus.jpg. By agreeing to the terms of the severence, they in part sold themselves out. Don't play the game, just walk away.

  85. Different sitations everywhere by houghi · · Score: 2, Interesting

    In Belgium this would most likely be such a union issue, they would not even try it. I know to Americans unions are the evil of all evils. Due to them I get severence pay of 7 months after working only 2 years at a job and they decided to scrap 50% of the people.

    What they do hee with outsourcing most of the time is sell off the IT department. Many people will not want to move away from their life and family, so that cuts down in staffing who they then can replace with cheaper people.

    --
    Don't fight for your country, if your country does not fight for you.
  86. Classic Divide and Conquer by terrahertz · · Score: 1

    In the words of David Noble:

    (Corporations) "have the ability to transfer production from one country to another, to close a plant in one and reopen it elsewhere, to direct and redirect investment wherever the 'climate' is most favourable [to business]. . . . [I]t has enabled the corporation to play one workforce off against another in the pursuit of the cheapest and most compliant labour (which gives the misleading appearance of greater efficiency). . . [I]t has compelled regions and nations to compete with one another to try and attract investment by offering tax incentives, labour discipline, relaxed environmental and other regulations and publicly subsidised infrastructure. . . Thus has emerged the great paradox of our age, according to which those nations that prosper most (attract corporate investment) by most readily lowering their standard of living (wages, benefits, quality of life, political freedom). The net result of this system of extortion is a universal lowering of conditions and expectations in the name of competitiveness and prosperity."

    - from Progress Without People

    --
    Slashdot? Oh, I just read it for the articles.
  87. $100 million over the past five years by skywire · · Score: 1

    $100 million over the past five years -- For a large corporation, this kind of claimed cost saving out of an IT budget is so small as to be highly questionable. That's not to say deliberately false, but rather that the person or group that spearheaded this plan would naturally be inclined to boast of the savings in salaries, while overlooking less obvious costs resulting from the decision, including some that are intangible and impossible to objectively measure. It is quite possible that in the long term the costs will outweigh the benefits.

    --
    Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety.
  88. SOX? by kybred · · Score: 2, Interesting

    Can a company get by with less compliance to SOX when they offshore? How much of a savings would that provide?

    1. Re:SOX? by TykeClone · · Score: 1
      I read one article (and I cannot find it now!) that said that 3M (I think) was spending about 10% of its 2001 net income on compliance.

      I've also been reading that there has been a pretty brisk business in "de-publicizing" companies and moving them back into private ownership because of SOX.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  89. screw banks by plopez · · Score: 1

    Look for a credit union to join. works alot like a bank but it is bascially a mutual benefit corporation, their goal is to provide reasonable financial services to their members. As a member, you vote to choose the board that runs the CU from the membership (you can even run for the board if you like). The board then hires the management team.

    The members *are* the share holders and part of the goal is to return as much money to the share holders as possible.

    Every time I have dealt with a bank I have ended up with a bad taste in my mouth. I *always* look for a credit union ASAP after I move. And, there is no reason you cannot use it as a remote bank as most now have internet banking available and just moving rarely means you have to relinquish membership. Once in, always in.

    HTH

    --
    putting the 'B' in LGBTQ+
  90. Re:Short term epidemic by TopShelf · · Score: 2, Interesting

    Actually, the entire premise you're building on there is bass-ackwards. If such a transition is properly managed, the gains are long-term: a fundamental change in the IT cost structure. The trick is that these arrangements aren't a slam-dunk, and they require rock-solid management. They're difficult, but they can work - and when done properly, they do provide long-term benefit to shareholders.

    --
    Stop by my site where I write about ERP systems & more
  91. Re:In a capitalist economy, stuff like this happen by JohnFluxx · · Score: 2, Insightful

    I'm not sure if you're being sarcastic since what you say is quite extreme. A free market is not always best. You need a mix of socialism and free market. The US is one of the richest countries and most capitalist, and yet by far does not have the highest standard of living. Why is that?

  92. Why would you bank at a multi-national, anyway? by blueZ3 · · Score: 2

    It's not directly related to IT outsourcing, but I wonder why people even use these big banks?

    My financial institution will never outsource their workers, because I do my banking with a four-branch Credit Union (SFCU). Deposits are insured by the FDIC, but unlike B of A, Wells Fargo, or Citi (my former, evil, bank) you can actually get real customer service from a teller, talk to knowledgeable tellers in a branch, or even talk on the phone to someone who speaks and understands American English. My checking account pays dividends, there's no monthly or per-check fees, and the CU will even reimburse me for up to four ATM charges if I need to get cash from a non-CU ATM.

    If you don't like outsourcing, or dealing with outsourced customer support people, don't rant in an on-line forum. Vote with your money and take your business elsewhere. Corporations don't listen to Slashdot discussion, but when enough customers leaving giving "I couldn't understand the person I talked to on the phone" they at least know there's an issue. Don't buy a Dell, don't bank with B of A. Support small, local businesses.

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
    1. Re:Why would you bank at a multi-national, anyway? by Detritus · · Score: 1

      I used to have an account at a local bank. After about five mergers, it had become assimilated by Bank of America. I dumped them and switched to my local credit union.

      --
      Mea navis aericumbens anguillis abundat
  93. have they not learned... by alx512 · · Score: 2, Insightful

    what other companies have learned? Outsourcing looks good on paper, but the quality of the product is comensurate with what you are paying them. We've removed our outsource team because the quality sucks and they take about 3 to 4 times the amount of time a local programmer does to accomplish the same task, and these aren't super complicated tasks, they're simple everyday webapp development type tasks. I replaced two india based developers with one in-house developer, and the in-house developer gets more work done in a day than the two of them were able to do in a week, and the in house developer's stuff works, I don't have to keep sending it back like I did with team india.

    I can think of several other companies that have had the same experience.

  94. Re:In a capitalist economy, stuff like this happen by TapeCutter · · Score: 4, Interesting

    What you say (global wages will even out eventually) makes sense to a degree but I don't see why socialist/capitalist is a binary choice, some things just don't lend themselves well to "the market", health care being a prime example.

    --
    And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  95. Re:In a capitalist economy, stuff like this happen by AB3A · · Score: 5, Insightful

    It may not be wrong. But I don't think legality is the point.

    Over the longer term, what have these idiotic managers done? They've disconnected themselves from the very communities they serve. Sure, it's cheaper to have a bunch of lower paid foreigners do this work. But do they really understand what they're doing and why? Will they know when they've run in to a problem? Will they be able to reason their way through regulations and laws they had nothing to do with?

    And ultimately, you know how employment agencies always instruct people to leave your work on good terms? It cuts both ways. If an employer cuts ties with large groups of employees under less than favorable terms, don't expect any good will from the public when the going gets rough.

    Frankly, I see this as a huge disconnect between management and the techies who actually make things go. If anyone here owns this stock, I recommend they sell within the next year or so. A company this arrogantly ignorant doesn't deserve your money. Oh, by the way, that's captalism too.

    --
    Nearly fifty percent of all graduates come from the bottom half of the class!
  96. Saving company money, losing national money by Anonymous Coward · · Score: 0

    It might save the apt named "bank of america" 100 million, but outsourcing loses money nationally and as such leads to economic decline. If this globalization con worked, we wouldn't be running such huge trade imbalances and deficits, but *we are*. There is the proof right there, hard numbers. The globalization greedsters have had 30 years now to prove their congame works, and they have failed it. All it does is make shorter term profits for a very few in exchange for longer term gradual decline domestically. They have systematically killed off industry after industry, I don't know how much more people have to see of this nonsense to realise what a disaster it has been. They are struggling to keep even the dollar as the reserve currency, that is in decline as well, and primarily because the dollar keeps getting worth less and less as there becomes less need to deal with dollars internationally. Eventually the outsourcing will slow down once the buck ceases to be worth much more than any second world nation's currency, and our economy domestically drops further into the toilet. They have too many people faked out that perpetual debt is somehow a "good economic indicator" or something. Fairy tales for adults, believed in almost like a cult belief.

  97. Learn and Live by Doc+Ruby · · Score: 1

    Tech career advancement (and survival) has always depended more on learning new things than anything else. The annual IEEE salary surveys have demonstrated that priority for decades. Tech people aren't necessarily the best to teach new things to humans, though their main job is to teach them to machines.

    Advancing tech people, like the Indians in this story, react to competition by learning new things. Like Americans joining a union.

    --

    --
    make install -not war

  98. This is old news. by Anonymous Coward · · Score: 0

    What is new about this topic? I as many others have heard this before. Outsourcing is happening everyone knows it.

    1. Re:This is old news. by Anonymous Coward · · Score: 0

      What is new about this topic? I as many others have heard this before. Outsourcing is happening everyone knows it.


      What? Outsourcing the executive, senate, house, judicial, the vote, the juror, mercs ,dhs, fbi, cia, nsa, fda, fcc .. ..

      It may be old news but it doesn't make it right. (unless your talking about PNAC, and the GOP) and I ain't lettin those
      'roll over on their back rubber stamp' democrats off either.

      This government abuse crap has got to stop.

      Every day when you shine and wax one side of your beautiful new car,
      the other side is being pummled with rocks and bad bills, legislation,
      laws and just god damn fucking shit that fucks up America.

      Yesterday it was Anti-net-neutrality
      The day before it was Telco snooping
      The day before it was . . .



  99. Let me get this straight by Anonymous Coward · · Score: 0

    Bank Of America - The BOA Constrictor from hell.

    Pretends to keep your information private, yet gives out private information.

    Charges fees for keeping your money. The Fees aren't enough for the greedy bastards at BOA
    Now they do outsourcing. Outsourcing, fucks up everything it touches. Just look at Iraq.

    They can hire outsouced workers in India for half price.

    Not only do they profit on that outsourcing,
    but they need to squeeze the fuck out of more people,
    so they decide they will force their American workers,
    to train outsourced workers for their jobs before they get their severence pay.

    They Save money and Time training this way.

    Bank of america should be called Bank of India. - Their very name is now false advertising.

    Your service will suffer when you are told you need to write another "ba-check to pay for the ba-camels"

    Not only is their outsourcing deal with India profitable, so now lets fuck Central America too.

    Some American employees are commiting suicide.

    Some insurgents in Iraq are commiting suicide.

    Am I missing something?

  100. Save $, lose customers by nurb432 · · Score: 1

    Personally i refuse to deal with a company who outsources major parts of their business to other countries.

    While they may be legal in their actions, its uncool.

    --
    ---- Booth was a patriot ----
  101. Re:Short term epidemic by Anonymous Coward · · Score: 0

    They're ALWAYS looking for the short term fix, because that's the timeframe used to gauge performance.

    This is the crux of many of our current problems. Behavior follows the reward system and the reward system in the western world is totally out of whack with long term good. Until this is changed things will continue to spiral downward.

    In business it's the severe short term focus of institutional investors who don't buy and hold but speculate on a daily basis that causes CxOs and boards to focus on the daily stock price. The CxOs force decisions that improve "earnings" in the short term while sacrificing the long term health of the organization on their underlings. This is continues down through the organization.

    Ever wonder why true innovation seems to come from independent startups? Maybe it's because they don't have to suck up to the Wall Street bunch and can look at the long term interests of the company.

    Meantime, keep your options open and your parachute packed.

  102. This is precisely why we should not increase H1B's by amjohns · · Score: 2, Insightful

    To many people's dismay, I have no problem w/ a company offshoring work, so long as my privacy is maintained within the US borders (ie medical, financial, etc). However, when the laid-off Americans can't find work, because there are tons of H1B workers offering to do the same work for less, we have a problem. Many times foreign-educated H1B workers can afford to do the job for less, because they don't have the outrageous student loans to pay off like many US workers do, or they leave their family back home, and only get a small place to live and ship the money home. Don't get me wrong, I'm not totally against this, however we should not be increasing the H1B quota (already maxed for 2007) when tons of US tech workers are being laid off. If companies want to use that many foreign workers, then let them do it all the way and off-shore it, and let the people who live here have a better chance at a job.

  103. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 2, Insightful

    If I was one of the techies about to be unemployed, it would be in my best interests to make that "balance of cost and performance" be as unbalanced as possible. In that respect, I'd probably do a poor job of training my replacement. I'm not a teacher, I'm a worker.

    I think the problem with "offshoring" (not outsourcing, although offshoring is a type of outsourcing) is that the company is telling everyone that the solution in America failed them in some way, whether it be price, value, whatever. That hurts no matter where you slice it.

    Personally I blame the Walmart mentality, that people will sacrifice tons of quality so they can save money. When it applies to goods, it's reasonable. But applying it to people is only going to ruin a company in the long run.

  104. This is the kind of thing that happens... by abigsmurf · · Score: 1

    When people don't join unions. Is paying $2 a week and attending a meeting once every 6 months really that much of a bother? It's certainly make them think twice about doing stuff like that (which would be illegal in a number of other countries)

    1. Re:This is the kind of thing that happens... by linuxbert · · Score: 1

      I am not a union member, and i do not like unions.
      for the most part, the original reasons for labour organizing have been addressed, and unions are now looking for new frontiers to conquor.

      unions should not engage in national or international politics - they should obviously argue for good and against bad legislation effecting workers, but union leaders should not be in the leadership of political parties, nor should the union contribue donations to specific parties. as well unions should not make recomendations on who to vote for, nor suggest boycotting a country because they disagree with policy decisions. In Ontario, if my employment group is unionized , i am required to pay dues and hold membership. if i am required to pay dues to an organization that purports to represents me, then they should represent my employment intrests only.

      As well it has been my experiance that unions encourage lazyness,and breed incompodince. unions will fight and get bad employees reinstated. The union supports low standards for employment, and encourages members not to work to hard to artificially keep the standard low. in the case of Broader public sector unions - strikes only hurt the taxpayer who looses services, and not the employer. as well the demands made in these strikes by the union are unreasonable and only justified (to them) because the person paying the bill is a taxpayer, and the unreasonable demands have no ompact on a bottom line.

      Also, a after every major union stike that resulted in a pay increase, a union due increase also followed.

      so that is why i stay away from unions.

    2. Re:This is the kind of thing that happens... by Anonymous Coward · · Score: 0

      Unions keep the old overpaid and slack safe from skilled youth that would be more than happy to work the same job for less than half the pay. (from the same western country)

      Most union members I have met are over 50, have a house paid for and two cars while my peers and I struggle to survive on the streets. No union has ever done anything good for me, they only have taken my money and threaten my future by protecting old incompetent slackers. Unions exist now to keep the youth unemployed hungry and futureless.

      Unions are obsolete and evil. The industrial revolution is over.

    3. Re:This is the kind of thing that happens... by Achromatic1978 · · Score: 1
      Building unions in Australia are just as bad - one (the Builders and Labourers Federation) was disbanded by government when it became so corrupt and entrenched in out and out organised crime and standover merchants. Even today, the Construction Forestry Mining and Energy Union (which rose from the grave)'s official slogans include:

      • a picture of a cobra, and the slogan "Will strike if provoked"
      • "touch one, touch all"
      • "No ticket, no start"
      Several union members have been charged and convicted of crimes including going into company premises on rampages of destroying property.
  105. Captialism by Anonymous Coward · · Score: 0

    Get a grip people. The management of BofA has a fiduciary and I would argue a moral duty to maximize proft for the owners of the corporation. Every dollar paid to an employee is a dollar taken from the shareholders. If you imagine shareholders as widows and orphans it might temper your indignation.

    1. Re:Captialism by Frodrick · · Score: 1

      "a moral duty to maximize proft for the owners of the corporation"

      Gordon Gecko adds his contribution, I see.

      "Every dollar paid to an employee is a dollar taken from the shareholders."

      By that reasoning, if a corporation could get rid of all of its employees, then it would be truly profitable.

      "If you imagine shareholders as widows and orphans it might temper your indignation"

      Damn few widows and orphans are direct shareholders in major corporations. Most of them are too busy wondering where their next meal is coming from after being fired by corporate "greed-is-good" weasels.

  106. Out-sourcing VS Off-shoring by crovira · · Score: 1

    You can't outlaw out-sourcing.

    That is just the way business is done. Its just an extension of demand-side economics. Everybody's looking for a cheaper way so the cost of production doesn't cause inflation.

    You CAN outlaw off-shoring. We all know how effective that is. The borders aren't so much barriers as they are suggestions. A much better solution is the imposition of a tarriff wiping out the difference between doing work off-shore and doing it merely out-sourced.

    The gummint would LOVE this as it requires administration but no stake holders and NO DELIVERABLES. The source of funds to pay for it the external to the country. As long as people want to get in because life out side sucks rocks, they can charge the moon and the stars.

    We've started doing this all ready. "Take all the "lousy Mexicans"(1) and send them back."

    Them go and pay $68.00 a pound for lettuce and you can't find an asparagus tip or a mushroom for love nor money. What do you want to do? Sit inside in an air conditioned room or stand and bend all fuckin' day in the hot sun (and Man it can get HOT.)

    1) I say Mexicans but it refers to anyone who did not get to choose who'se cunt s/he slid outta. (Hmm. I didn't get to fill out a form neither.)

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
    1. Re:Out-sourcing VS Off-shoring by fredklein · · Score: 1

      Them go and pay $68.00 a pound for lettuce and you can't find an asparagus tip or a mushroom for love nor money.

      Picking costs are around 5% of the retail price of the produce. Thet means 95% goes to other things. The picker's wages can multiply by TEN (from, say $2 per hour to $20 per hour. That's more than I mkae!!), and it'll only resuly in a $1.00 head of lettuce costing $1.45. (.95 + 10 * .05)

      SO, these hugely inflated hypothetical prices are all bull.

  107. Re:Short term epidemic by v1 · · Score: 2, Insightful

    This didn't used to be the case. Large businesses used to be owned by families and had been in the family for many generations. The family chose who would be the next head of the company, even if it was some dimwit son that was going to do the company great harm. The rational was that the heir had a vested interest in the long term well-being of the company, and even if he was inept, he would be good intentioned. Companies flourished due to the dedicated nature of these owners. Given these were the people that keeled over of heart attacks at 50, but in the long run it did the company AND its employees a great deal of good.

    Today, it's "ok who's your CEO this year?" They come, cut quality, lower prices, boost sales and cut workforce, give the company a little short-term polish, and then move on to CEO another larger company somewhere else. Meanwhile, a year later, the company they bolstered up on bad foundations collapses due to destruction of infrastructure.

    As much as the people despised the Rockafellers and Fords of years gone by, they had the model right for company survival and growth. Keep it in the family, keep dedicated people at the top.

    --
    I work for the Department of Redundancy Department.
  108. I'm going to hire in Romania or India by puzzled · · Score: 1


        I run a little network engineering company. We're getting some customers who want 24x7 service and I think if a few of them sign up I can afford to hire a couple of guys in Romania or India to provide night coverage. We'll pay 'em good, they'll get some of our R&D work, and we're free to expand further. Life is good.

        Some outsourcing to India will succeed. Some will fail. You cheered when the internet provided you Japanese bondage pr0n, now you get to suck it up when it lowers your wages. Seems a fair trade to me ...

    --
    I am very easy to get along with, but I don't have time to waste being nice to people who are being stupid. -Theo
  109. Changing Accents by Anonymous Coward · · Score: 0
    I seem to recall hearing on the news that when the Bank of America was bought by NationsBank a few years ago, they sent representatives to SF to tell employees that they shouldn't send any more employees to their HQ in North Carolina that had "San Francisco accents".

    So it would appear that some accents are better than others in their eyes.

  110. Software Engineers NEED a Professional Society by SlashSquatch · · Score: 1

    The professionalism is gone from software engineering.

    It grew from computer science with an influx of new systems and new employees in the '90's. Professionalism went out the window, long hair was grown. For 100 crappy, expensive projects, one survived. A negative image was burnt on people's minds.

    Next, the programmer started to become a blue collar worker. They do more for less pay, punch a clock and no one lets them make any business decisions.

    Now comes the next backlash, outsourcing. Very few company officers come from IT. Administration is in the dark about IT decisions. They rely on marketing information both coming and going to make decisions. IT gets pissed at installing yet another crap package and stupid patch. It's an US v. THEM situation.

    Every software developer that runs around saying "I don't care about the EVIL business side, I just want to program" this is your reward. Complete impotence.

    The solution: Software Engineer Professional society. One very effective Professional Society is the Society of Actuaries. They make GREAT money, business decisions and all they have to do is apply mathematics.

    dyslexics of America, Untie!

    --
    Autonomous Retard -- Is your camp safe? UnsafeCamp.com
  111. half the cost by igny · · Score: 1

    is outsourcing tech work to Indian companies whose employees do the work at half the cost of what a U.S. worker gets paid.

    Sounds sensible to me to hire whole companies at cost of a half american.

    --
    In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
  112. you can't hide behind protectionist walls, folks by AgileGuru · · Score: 1

    Doesn't matter what you do, the technology you've helped create has flattened the world and made people living anywhere in the world your competition. Sticking your head in the sand won't make the issue go away. You've got to figure out where your place is in this world - where you bring enough value to your employer or your customers that they're willing to pay your price. The same thing happened during the industrial revolution; the ones that thrived were the ones that woke up early enough and were willing to adjust.

    Read the book: The world is Flat
    http://www.amazon.com/gp/product/0374292795/sr=8-1 /qid=1149950227/ref=pd_bbs_1/102-7396187-3543345?_ encoding=UTF8

    It's a bit long-winded but is an important read for anyone in the tech industry.

  113. Fall of America by Midnight+Thunder · · Score: 1

    It is this sort of thing that is leading to the fall of the USA. Believe me, I don't want to be negative, but more and more I feel the actions happening in the country are likely to lead to an economical down fall. Things that I can think of:

          - the indebting of the country by the Iraq war
          - the greed of media companies and corporate america
          - the dumbing down of the education system
          - outsourcing of the economy

    How long before the country is full of business owners and criminals, because no one can afford what their own country is producing.

    --
    Jumpstart the tartan drive.
  114. BofA investment services shitty website by t35t0r · · Score: 1

    If any of you use BofA investment services, you know that it doesn't even work properly with firefox/mozilla/opera/ or konqueror. It works fine with IE6 however. So annoying.

  115. So where's my few thousand dollars? by RogueWarrior65 · · Score: 1

    Okay so if BOFA saved $100 mill, why do they keep screwing me with fees? And where's my higher interest rate, thank you?

    Of course the domestic BOFA workers could always pull an "Warp drive problems. All systems inoperative." i.e. "Four hundred years ago, workers who felt threatened by automation (aka outsourcing) flung their wooden shoes called Sabot into the machines to stop them...hence the term Sabotage." What I mean is, they could deliberately teach their replacements wrong. How many times have you convinced your younger brother to do something that would get him into trouble? I recall a guy in college who was taking french but couldn't speak a word. When asked for help translating a paragraph about how great his teacher was, the guy gave him the french words for "She's got big maguffies."

  116. The NEW American dream. by berapp · · Score: 1

    So much for telling your kids that if they go to college and learn a profession they'll have a good career.

    The new American dream:
    college + profession = good salary = high overhead = outsourced

    I wonder how Miss Norton would feel if her job were outsourced.

  117. The CEO of BoA made $22 million last year by omnifrog · · Score: 1

    The article claims that BoA hopes to save $100 million over 5 years, or roughly 20 million a year.

    Check out CEO pay here:

    http://www.aflcio.org/corporatewatch/paywatch/ceou /database.cfm?tkr=BAC&pg=1

    What's the easiest way for a company to cut $20 million from their budget?

    1. Re:The CEO of BoA made $22 million last year by Schwarzchild · · Score: 1

      There's no way the head of the company is going to cut her or his own pay.

      --

      "sweet dreams are made of this..."

  118. Re:In a capitalist economy, stuff like this happen by An+Onerous+Coward · · Score: 5, Insightful

    I would argue that the companies doing the outsourcing aren't bearing the full economic costs of the transition, and that there are other costs that need to be factored in.

    First, there is the cost to the employees of finding a new job, which is never fully reflected in severance pay. Severance pay probably only covers the amount of time the employee will be idle. Other costs include retraining the employee to fit the new job (paid by his new employer), the psychological effects of having his job terminated (paid by him, his family, and society at large), the costs of moving if the new job requires it, and the loss of community if he does have to move. This last item is important: while a loss of community has all sorts of ill effects, the expectation of losing it several more times over the course of your work history is even worse. Ask anyone raised by parents who got moved around a lot by the military.

    People who expect to move away end up less trusting, less willing to invest in new relationships, less willing to participate in community functions or worry about local issues. There was a time when the rich still had some sort of shared community life with their workers, and it was a time when employers had loyalty to their employees. But now those who own the wealth--and decide how it will be used--are more distanced from the rest of us, and have no stake in that shared community life. So they'll happily move jobs to Outer Ohfuckitstan to earn an extra 1% return on their investment, without regard for the problems these moves cause the wider society.

    The country that benefits from the new jobs also receives increased inequality between the well-off and the poor. India's rise has been accompanied by increased tension between wealthy urban areas and poor rural areas. Back when everyone was poor, the rural areas weren't likely to complain about not having electricity, because few did have it, and it's hard to want things you don't see anyone else enjoying. While an increase in the standard of living is wonderful, it is poisonous to a society when extreme inequalities in wealth exist. Of course, by this metric, our own society is very, very unhealthy.

    There is another cost that employers do pay, but rarely fully account for when planning an offshoring: the loss of expertise. No matter how well the departing employees train their replacements (and what's their motivation to do a good job?) it will be years before the replacements can match the original expertise. Some of the knowledge lost in transition may never be rediscovered, leading to permanent inefficiencies.

    No, I'm not a socialist. But I'm coming to the belief that collective ownership of wealth is a good thing. If Bank of America was owned by its employees, then their salaries would show up on the "income" side of the accounting ledger rather than the "expenses" side, and much of the motivation to outsource would evaporate. Otherwise, there is an inherent conflict of interest between management and labor: management wants to keep costs low, and labor is simply another expense to be minimized.

    Additionally, a worker-owned setup is necessarily more efficient. Workers have the greatest incentive to make the company run as efficiently as possible, so management doesn't have to spend its time figuring out how to best motivate the employees. The workers would just tell them. Worker-owned companies are also more concerned with long-term stability, because there is no golden parachute waiting if they can just keep the stock prices from tanking in the next three quarters. There is only the promise of continued employment. Finally, when a few investors own a company, the goal is to maximize their profit. When workers own a company, they still want to maximize their returns, but they can accept a wider variety of payment: a cleaner environment, more free time to spend with their families, improvements in the social fabric of their communities, less stressful working conditions.

    In short, collective ownership allows the wealth of a company to serve the many, not the few. So bring it on, free market boy.

    --

    You want the truthiness? You can't handle the truthiness!

  119. Re:F.Y. !!! by Anonymous Coward · · Score: 0

    Hear, fucking Hear! Well said, I'm not sure if even I could have mustered a more earnest venemous rant.

    Take consolation that I read your post (I view all threads at -1, so I can see what people are really saying) The indoctrincated children moderators of slashdot are sure to do their best to make sure you are ignored however.

  120. Just about had it with BofA by Ruvim · · Score: 1
    Having stayed with the same bank for around 10 years... It kept changing names until finally became a part of BofA. As soon as they did, the service and ability of branch to be more or less helpfull has plunged. Handling of fees has become just outright rediculus.

    The only thing they still had going has been technology, which was obvius, considering that they can spend enormus ammounts on it, being one of the bigest banks.

    Having dealt with software, writen by half-paid Indian IT workers, I can only imagine what kind of shit we are about to witness. Because of that, and in solidarity with fellow US IT crowd, I must say: "So long, greedy BofA, I am taking my $0.02 elsewhere!"

  121. Re:Techies Asked To Train Foreign Replacements by sudden.zero · · Score: 1

    This is exactly why our economy is going to the dogs. Companies keep exporting jobs to foreign countries because the work is cheaper. This saves them money in the short run, but what they don't see is that it is slowly killing them in the long run. For example this article is about a bank. This bank is outsourcing its tech jobs to India. Right now it saves them a few million a year, but what we know about America, which they are not thinking about, is that America imports more than it exports. You may ask how this affects the scenario. Well let me enlighten you. If we import more than we export then exporting jobs means that the money that goes to these workers in foreign countries, most likely, will not be coming back to American companies. If then the money does not come back to American companies, then it will most likely not be deposited in an American bank, thus they are putting their selves out of business slowly but surely. The biggest thing that these businesses should try and remember is this: Yes, Americans salaries are bloated, but those bloated salaries are what drove our economy to the point where it was at before it started to go to the dogs. Do these companies really think that SUVs would cost 50, 60 even 100 thousand dollars if American's salaries were not so high that they can afford to pay those prices. I think not! would anything in this country cost what is does if American's were not getting paid? Again, I think not.

  122. Saving money by increasing risk by micrometer2003 · · Score: 1

    They could save the same amount of money by eliminating one executive position at the top. Additionally, they would avoid the risks associated with placing critical data and software infrastructure so close to terrorist hotbeds. The enemy has tech-savvy help who know all about "back doors". The next big disruption could well be a logic bomb that will force all world commerce into "barter" mode. Just wait.

  123. The trend continues. by jskline · · Score: 1

    On the upcoming eve of the next election cycle, many companies are scrambling to take advantage of laws that allow them to munge and mangle the economy for the benefit of their coffers. Having survived this now a number of times, I am just about to the point of saying enough is enough.

    If it were me in that position, the severance packages are all pretty much worthless unless your an exiting CEO, CFO or similar. You would be better off to just give them the middle finger, wish em well and hike it out the door and quite literally letting the door slam on the way out.

    There are cost cutting efforts and then there is this. Twice I took severance packages and both times I got screwed big-time.

    Leave em hanging! They want to save big bucks but make the top people lots of cash... let them do it on their own~!!! We are the ones that did the WORK that got them where they are. They want us to train someone else to do what we know, lets talk some rather large 6 figure salaries for doing that. We were not hired on as corporate technical "Trainers" or "Educators", and is not part of the job description. Odds are also that you still have to pay off student loans for that degree you spent a lot of your life obtaining. Its not worth it. Leave em hanging!!!

    Just me two cents.
    Cheers

    --
    All content in this message is copyright (c) 2008. All rights reserved. RIAA is prohibited here.
  124. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    A constant influx of illegal aliens who suck the life out of our country? A welfare culture in many of our population segments (New Orleans, East St. Louis etc etc etc). A social "hammock" instead of a social safety net.

    Political correctness instead of sane policies that address the issues of health care, immigration, welfare and other social ills.

    Hell, it's probably the white males fault that we have a low standard of living.

  125. Re:In a capitalist economy, stuff like this happen by Mindjiver · · Score: 1

    Oh, so where is this magic "third way" that you are talking about? :)

    --
    I know not what course others may take; but as for me, give me liberty or give me death!
  126. Welcome to the free market... by javabandit · · Score: 2

    This practice truly disgusts me. The textile and manufacturing industries saw this same exact thing occur with everything moving to China, Taiwan, and Mexico. Now the same thing is occurring with IT functions.

    But this "problem" isn't the real problem, its a symptom of an overly "free" market with little or no controls. The politicians in this country have not introduced any kind of real legislation which protects US jobs. And this is because big business donates billions of dollars to politicians to prevent them from doing it. That is an absolute travesty.

    If the only jobs located in the United States are going to be jobs which require geographic residence within the United States, then we have a huge problem.

    Unfortnately, I don't see a solution to this problem for the United States. The only real solution is to move to a country which believes in protecting the jobs and skills of its citizenry. Because almost every country other than the United States does this.

    1. Re:Welcome to the free market... by JimBobJoe · · Score: 1

      The politicians in this country have not introduced any kind of real legislation which protects US jobs.

      What do you propose then? Flexible labor markets are key to making sure there are plenty of jobs.

      In fact, the Economist just had a survey on India, which noted that India has a surprisingly low quantity of textile workers. This is blamed on a unique law that companies who employ more than 100 people have to ask for permission to law anyone off from the state they're in. The result is that a lot of Indian textile companies, rather than deal with the law, just outsource elsewhere (Sri Lanka, Bangladesh) or they invest in capital equipment (machinery) than people. The undeniable fact is that companies avoid countries with labor laws that make it difficult to fire people (look at the horribly slow job growth of France and Germany.

      I believe a lot of the future of employment won't be employees working for companies. I haven't had a job that paid me via a W-2 in 2 years...and I'm starting to think I might never again. I'm an independent contractor on a 1099 for a variety of different companies doing a variety of different things. The 1099 lifestyle I suspect will become more common, and there are peculiar things about it (god help me the taxes couldn't be more complex.) But essentially, its in-country-outsourcing.

      And this is because big business donates billions of dollars to politicians to prevent them from doing it.

      Fact: Most Americans work for small (under 50 employees) companies.

      Fact: Most large companies care little about labor laws (they're more interested in protective legislation for themselves). The huge amount of lobbying that occurs in regard to labor laws come from the NFIB, the National Federation of Independent Businesses. Between the NFIB and the evangelicals you've got most of the power of the Republican party.

      Personally, I believe the main thing that's needed are laws that make it easier to hire people and make discrimination more difficult (including prohibitions on using credit rating data, drug tests, criminal records beyond 5-7 years in judging a job candidate. Further, I'd like to see a system where resumes are submittedly "blindly" (with no name) to prevent google name searches on canidate's names, as well as hidden college information (so that people are not chosen simply because they went to one college or another--just as long as the college is accreditated.)

      That will allow people who have been left out of the market labor a chance to break-in.

    2. Re:Welcome to the free market... by javabandit · · Score: 1
      What do you propose then? Flexible labor markets are key to making sure there are plenty of jobs.


      Huh? Since when does outsourcing to other nations, helping their economies, ensure that we have plenty of jobs here? That makes zero sense. All you need to do is ask automotive workers, textile workers, and manufacturing workers how they feel about the practice. I assure you, you aren't going to get a positive response.

      The undeniable fact is that companies avoid countries with labor laws that make it difficult to fire people (look at the horribly slow job growth of France and Germany.


      I'm not saying that we have to enact laws that make it difficult to fire people. I'm saying that a company should not be permitted to displace 10,000 people's jobs by moving them to a foreign country. The practice damages American lives.

      Personally, I believe the main thing that's needed are laws that make it easier to hire people and make discrimination more difficult (including prohibitions on using credit rating data, drug tests, criminal records beyond 5-7 years in judging a job candidate. Further, I'd like to see a system where resumes are submittedly "blindly" (with no name) to prevent google name searches on canidate's names, as well as hidden college information (so that people are not chosen simply because they went to one college or another--just as long as the college is accreditated.) That will allow people who have been left out of the market labor a chance to break-in.


      Well, I disagree with the entire statement. But more importantly, it has nothing to do with the discussion at hand. If you want to save American jobs, you have to start by keeping the jobs here. That is accomplished through legislation.

      These days, US companies will always sacrifice their employees to lower the bottom line and increase profits. We should be preventing companies from exercising abhorrent practices simply to save a dollar.

    3. Re:Welcome to the free market... by JimBobJoe · · Score: 1

      Since when does outsourcing to other nations, helping their economies, ensure that we have plenty of jobs here? That makes zero sense. All you need to do is ask automotive workers, textile workers, and manufacturing workers how they feel about the practice. I assure you, you aren't going to get a positive response.

      If a person had their heart on being an automotive worker, textile worker...et cetera, then yes, they're getting screwed. America is simply too expensive and not competitive enough for these industries. It's no longer something we specialize in, just like growing bananas in America just doesn't work. I'm not sure how people can talk about manufacturing in this country anymore...there's just no future in it at this time. (I incidentally am from a state which is big into manufacturing, and am watching this reality slowly dawn on people here. Other states have figured it out faster.)

      However, flexible labor markets do help people get jobs which are appropriate for the country. Our flexible labor market has helped us get contracting, research and all sorts of other jobs that we are exceedingly competitive in.

      I'm not saying that we have to enact laws that make it difficult to fire people. I'm saying that a company should not be permitted to displace 10,000 people's jobs by moving them to a foreign country. The practice damages American lives.

      Aren't those two sentences in contradiction to each other?

      What's the difference between a company firing 10k people to outsouce to a foreign country and a company firing 10k people because they have invested a lot in capital (machinery) and just don't need the people? Which is a better outcome?

      There just is no way to create such a law. Eventually the company will just continue manufacturing at the higher costs, lose market share due to excessive price, and go into bankruptcy. Once that occurs, they close down and some other cheaper manufacturer takes thier place.

      With wages having such a huge differential from place to place, there simply is *no* legitimate expectation that countries like the United States can engage in most types of manufacturing. Anyone who believes that is fooling themselves terribly. Either the other countries will have to become more expensive (which is arguably happening...costs for Indian IT professionals are still cheaper than in the US, but have risen to a point where they aren't exactly competitive anymore) or costs in the US have to decrease (and this might begin happening on a regional basis. For instance, New York has essentially priced itself out of the market, and you're starting to see a reluctance of any job growth there--it's being reallocated in cheaper parts of the country. Still, the US is too expensive.)

      Well, I disagree with the entire statement. But more importantly, it has nothing to do with the discussion at hand.

      I admit, it was a bit of a tangent...since you're more interested in "saving" jobs...and my paragraph focused on "creating" them (or, more accurately, introducing more velocity in the labor market.) You say you disagree...does that imply that you think my ideas would not achieve more velocity in the labor market?

      If you want to save American jobs, you have to start by keeping the jobs here. That is accomplished through legislation.

      Can you name a country that has successfully done that? There are plenty of nations that are far more protectionist than we are, and the results are pretty mediocre.

  127. Been there, done that. by CODiNE · · Score: 1

    I was an intern working for a tech support company back in oh... 2000 or so. I was busy doing support calls constantly with the "engineers" who were getting paid big bucks. One of my assignments as an intern was to train the President's nephew how to be a tech. This guy had literally never seen a HD before. He was being PAID while I was teaching him for free. After 6 months of driving half an hour each way on my own dime and hoping to get picked up, they finally admitted I was not going to be hired, but I was welcome to continue to come everyday "for the experience" right... I was also training some of their engineers. I walked after that.

    --
    Cwm, fjord-bank glyphs vext quiz
  128. There's nothing like a good story about... by exp(pi*sqrt(163)) · · Score: 1

    ...outsourcing to reveal how racist /. readers are. It's interesting how moderation reveals that racism isn't just an exception but is in fact the sanctioned norm of the 'community'. How easy it is to be enlightened until you think that it's your job that's threatened.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
    1. Re:There's nothing like a good story about... by Anonymous Coward · · Score: 0

      news flash, Indians are also caucasoid. so it's ok and not racist for white people to hate them 8D

  129. This one's easy by Frodrick · · Score: 1

    "has asked its techies to train their Indian replacements or risk losing severance pay"

    Then they should train their replacements - badly. They should leave out large chunks of absolutely vital information that their replacements need if they are to do the job.

    Then they can spend their severance pay, secure in the knowledge that everyone has gotten exactly what they deserved.

  130. Arithmetic by blue.strider · · Score: 1

    Savings from fucking up workers:
        100 million over 5 years = 20 million / year.
    Income of (only one! of) the blood suckers:
        BoA CEO pay (in 2003) = 20 million.
    ---
    Class war at its best.

    By the way, have you ever looked at the profits that are made by the company that employs you? They are public, as well as the number of employees. Now do the division and compare with your salary. Do both after taxes for the real kicks, since profits are taxed less than wages. I get about 1/4-1/3 of the pie, depending on how you count it. And that figure is not even counting the blood sucked by upper management figures. Trickle down economy, I love thee!

  131. Crap! by Savage-Rabbit · · Score: 1
    Train them wrong so they will break everything they touch. Revenge is a dish best served cold.

    That is a pretty dumb thing to do and to add insult to injury it is also a pretty poor troll. If you intentionally sabotage your employers offshoring efforts you could acutally expose your self to a lawsuit. Basically your options depend on:
    1. Your local labor laws.
    2. What your empoyment contract states.
    3. How much backbone your union/labor association that is to say if people in your line of work even have one these days.

    If your local labor laws state that you have an obligation to train replacements during wholesale offshorings you are basically screwed. If you were dumb enough to sign a contract (believe it or not, you can actually object to clauses in an employment contract before signing it) obligating you to train replacements in the event of a wholesale offshoring you are also screwed since figthing it in court will probably bankrupt you even if the laws favor you. If you have a good union or some type of employee association to fight for you, you might stand a chance. Believe it or not there is strength in numbers. Unions can help in cases like this by bankrolling a single test case into court and thus set a precedent. They can also give employees leverage when dealing with employers in situations like this. I know that worker unity is unpopular these days, even with the workers them selves which I find pretty strange since I have seen plenty of examples of people getting bowled over by employers simply because they didn't stick together. In one particular case the employer acutally wanted to insert clauses into contracts that turned out to be legally indefensible when a few of us got together and hired a lawyer to assess the new and improved contracts the PHBs wanted us to sign. I suppose they either hadn't run them by their own lawyers or more likely they wanted those clauses in the contract for their intimidation value. Either way the PHBs backed down in this particular case. If you really want to do something organize your fellow workers and fight back. I'm not arguing for a return to the old trade union model but worker unity still has not lost it's value.
    --
    Only to idiots, are orders laws.
    -- Henning von Tresckow
    1. Re:Crap! by ZeroPly · · Score: 1
      If you intentionally sabotage your employers offshoring efforts you could acutally expose your self to a lawsuit.

      Yet, last time I checked, juries were mostly comprised of Americans. I think I could live with those odds - can you see Bank of America going to court to prosecute an American over inadequately training his foreign replacements? Freaking hilarious.

      --
      Support microSD: in a post 9/11 world, it is unwise to carry your data on media that you cannot comfortably swallow.
    2. Re:Crap! by pla · · Score: 1

      If you intentionally sabotage your employers offshoring efforts you could acutally expose your self to a lawsuit.

      For what? If you give glaringly dangerous instructions, sure, but assuming you use just a bit of tact (a few well-chosen omissions, just a dash of misleading info, etc), it would take a herculean effort to prove deliberate sabotage rather than merely incompetance.



      Basically your options depend on:

      1) What you can get away with.
      2) How much of the job your trainees already understand.
      3) How well your trainees speak English (Hey, not my fault I speak in all four-syllable words!)


      1. Your local labor laws.

      "At-will". End of story.


      2. What your empoyment contract states.

      Contract? This story deals with telemarketers and low-level techs, not executives.


      3. How much backbone your union/labor association that is to say if people in your line of work even have one these days.

      Unions? In IT? Funny guy. Although we need a strong IT union, the existing ones have nicely demonstrated themselves as nothing more than corrupt extortion rackets over the past 20-30 years, stealing from both sides and doing little to nothing to actually protect their members.



      When one's employer makes it clear they don't want you anymore for not doing the job, find a new career. When one's employer makes it clear they don't want you anymore, they chose to make it personal, and you should respond accordingly.

    3. Re:Crap! by Lehk228 · · Score: 1

      an IT union would be useless, as IT work is very dependant on the skill of the individual, a skilled tech can automate most of their job and earn their salary in 2 hours each day, or that same skilled tech may be on a job that requires a full8, 10 or 12 hour day depending on the type of work.

      an IT guild ensuring fair working conditions for members in exchange ensuring employers that guild members are proven to be skilled and reliable workers.

      --
      Snowden and Manning are heroes.
  132. Remember this . . . by Ph33r+th3+g(O)at · · Score: 1

    . . . next time you're reading about the "tech shortage" in the United States.

    --
    I too have felt the cold finger of injustice.
  133. Re:you can't hide behind protectionist walls, folk by Ph33r+th3+g(O)at · · Score: 1

    Here's a non-referral link to that book: http://www.amazon.com/gp/product/0374292795/

    --
    I too have felt the cold finger of injustice.
  134. Re:NO. Time to change to a CREDIT UNION by adewolf · · Score: 2, Interesting

    I agree with this, but as a small business owner that uses a CU they don't have things like:
    SBA loans
    Credit card processing

    Alex

    --
    "The Brady Bunch is back...working homicide"
  135. dropping dollar by lcactus · · Score: 1

    We can probably expect a substantial devaluation in the Dollar fairly soon. Take comfort in the fact that BofA will have to buy Rupees to pay the Indians with ever more Dollars every pay period. That's not even accounting for the rapid rise in pay among Indian tech workers. At some point they'll be stuck with an expensive and unresponsive foreign work force that won't be operating in BofA's best interest. That's what we learned from our "outsourcing experience". Nobody outsources to Denmark. Why? Because those guys cost about as much as us. Time will remedy the current wage imbalance.

  136. Not a Red Herring by Dystopian+Rebel · · Score: 1

    Yes, an employee might be asked to train a replacement. But in this case, the replacement is bringing value to the employer (as a less expensive employee) and taking value away from the community and the country.

    The employee losing the job is still part of the community and country. Are you prepared to say that the Global Economy makes communities and countries irrelevant?

    Most people don't question where money comes from as long as they get it, and people who get rich seem to forget the community and country that helped them become successful.

    Out-sourcing to workers outside your country is a betrayal. If you can look calmly at this phenomenon of the Global Economy, it's because you and those whom you love have not been affected.

    Yet.

    --
    Rich And Stupid is not so bad as Working For Rich And Stupid.
    1. Re:Not a Red Herring by bheer · · Score: 1

      > Out-sourcing to workers outside your country is a betrayal.

      [This is not specifically directed to the parent, it applies to all of you.]

      If you are able to eat 100% american food, wear 100% american clothes, use 100% american consumer electronics, use 100% american software -- then I'll concede you the moral high ground of calling outsourcers 'betrayers'. In the meantime, if you're like the rest of us, your Intel processor is being fabbed in Malaysia (I've no idea where AMD fabs), your iPod in Taiwan; your clothes probably come from Chinese or South Asian sweatshops and your food comes from all over the world. And there's an increasing chance you drive a foreign car.

      Every day you commit several betrayals against good, decent American jobs. Why would you expect the public to feel any special sympathy for tech support workers when you didn't support the farmers, autoworkers and shoe-manufactureres who suffered before you?

    2. Re:Not a Red Herring by Dystopian+Rebel · · Score: 1

      Why would you expect the public to feel any special sympathy for tech support workers when you didn't support the farmers, autoworkers and shoe-manufactureres who suffered before you?

      Special sympathy? No, these examples are all bad.

      The plight of the farmers is different and much more serious. There, we have betrayed ourselves. But let us not discuss it... This is /. where food means 2-for-1 pizza and 10 cups of coffee.

      --
      Rich And Stupid is not so bad as Working For Rich And Stupid.
  137. Re:In a capitalist economy, stuff like this happen by DrLang21 · · Score: 1

    Actually Singapore and previously Hong Kong are much more capitalist than the US

    --
    I see the glass as full with a FoS of 2.
  138. Re:In a capitalist economy, stuff like this happen by iggymanz · · Score: 1, Flamebait

    your argument is flawed. it is not capitalism to take advantage of the lower wages an enslaved, communist or caste-system society has as a result of its oppression of people. When you see Bush and his big-business pandering minions, think of a new breed of slave trader.

  139. That sucks by Anonymous Coward · · Score: 0

    I was already thinking about leaving BofA because of the fees (reminds me of the old Nations Bank days). This just inches me ever-so-slightly more toward leaving them now.

  140. Re:Red Herring The U.S. is a capitalist society by Anonymous Coward · · Score: 1, Interesting

    This is really a good thing for the U.S. society, which is capitalist.

    In a capitalist society profits for the capitalists are always supposed to increase. This will increase profits, so it's a good thing for the society as it is set up right now.

    If the Americans want higher wages they should consider switching to a system which has as a goal that isn't the exact opposite: sustenance wages for all employees, high profits for capitalists.

    I mean, this is how I see it anyway. The worth of something to society has to seen with regard to the aims of that society. Being capitalist the U.S. society's aim is to maximize profits for capitalists, and so, to minimize wages for free-laborers. Anything which inhibits that can only been seen as socially bad.

  141. I use both. I recommend it. by Corf · · Score: 1
    I've got a BoA checking-only account for when I absolutely need nationwide access - to walk into a local branch and deal with something, or to withdraw from a commonly-available ATM without fee. My company direct-deposits 35% of each paycheck to that account, so BoA doesn't charge any fees to keep it up (...yet).

    I've got the best credit union on Earth for all of my business-doing needs. Car loan, Visa card, bill-paying. While vacationing in Albuquerque last month, I discovered to my surprise that there's a network of related CU ATMs that allows no-fee transactions... so I'll be using it more for that, too, whenever the chance comes up.

    As long as I direct as little business through Bank of America as I possibly can, and take full advantage of the lower fees & better rates available through my CU, I figure I'm doing pretty well. If you have access to any sort of CU, I highly recommend a similar arrangement.

    --
    The pain was excruciating and the scarring is likely permanent, but that just means it's working.
  142. You all are missing the point! by enterix · · Score: 1

    It is not about having cheaper workforce, not about saving cost, not about outsourcing or offshoring... It is about executives making money! Just trace who actually invest in out sourcing and off shoring companies... those people who actually promote that idea and the same people that bragging about "cost savings".

    Cost saving is not as important as making money on the whole process.

  143. Hilarious Slashdotters by Illbay · · Score: 1
    Post something here about needing to control our borders, you will inevitably get tagged "xenophobic," "racist..."

    However, you will be hailed as a /. champion if you condemn offshore outsourcing.

    Illegal aliens cost all of us uncounted BILLIONS each year in social services. Outsourcing to Asia on the other hand just affects a very few and poses no threat to the social welfare system.

    We know whose ox is gored.

    --
    Any technology distinguishable from magic is insufficiently advanced.
  144. OMG! Worker ownership! Mod parent up! by Eli+Gottlieb · · Score: 1

    Wow. I never thought I'd read a worker-ownership comment that got modded up. Everyone always seems to forget that ownership of capital by labor (rather than employment of labor by capital) is completely different from government socialism.

    Of course, the biggest problem modern worker-owned firms have is getting investment capital. Workers don't usually have much of the stuff! The Mondragon cooperatives in Spain's Basque Country (arguably the most successful worker-owned enterprises to date) even needed to create their own bank to get capital.

  145. Visa requirements to work in the US by Anonymous Coward · · Score: 0
    Most of the foreigners who come here to work need a work visa. In order to qualify for a work visa: The employer must demonstrate that the position is one requiring a professional in a specialty occupation and that the intended employee has the required qualifications. Definition of a specialty occupation is an occupation that requires a theoretical and practical application of a body of highly specialized knowledge, and the attainment of a bachelor's or higher degree in the specific specialty or its equivalent as a minimum for entry into the occupation.

    Given the above definition of a "specialty" occupation, doesn't it seem reasonable that the person replacing my job would already have the knowledge required to get the job done? Makes me wonder how the Department of Labor would allow these people to get a work visa when it is clear that all the company is trying to do is replace a higher-paid American worker with a lower-paid foreign worker with absolutely no regard for job suitability.

    Here is a great Wikipedia entry for H-1B visa's: http://en.wikipedia.org/wiki/H1B_visa

  146. Doesn't seem like outsourcing has helped them much by Afroblanco · · Score: 1

    "According to an estimate, outsourcing has allowed the bank to save about $100 million over the past five years"

    Is it just me, or does $100M not seem like a whole lot of money for a company like BofA? I wonder if the whole thing was really worth it, given all the downsides of outsourcing.

  147. Another real issue not spoken by Simonetta · · Score: 1

    Another real issue not spoken about is that India is seriously poor. I mean really dirt poor. I mean people chopping off the fingers of their children so that they can beg better poor. And while there may be 1 or 10 percent of the Indian population that is middle class by USA and EU standards, (and there may not be that), it doesn't change the fact that everyone else is seriously poor.

        And has been poor for thousands of years. And will remain poor forever as long as the Indians that actually do have the ability to do something about it continue to refuse to even consider such a course of action.

        Which brings us to the main difference between India and America, North America above the Rio Grande. These three countries (USA, Canada, and Quebec) were founded on the dream that by righteous living, accountable rule of government and rule of law, the right balance between private and community resources, and a commitment to personal, economic, and religious freedom; everyone would prosper. India has no cultural commitment to having all Indians prosper. Just the opposite; Indian society is set up so that there would be four economic castes that determine one's place in the society with no hope of ever advancing. Not now, not in ten thousand years.

        So yes, there is a group of technically advanced people who can deliver the IT goods for 20% of the price of the USA or the EU. But it is a slavery-based society. And that fact is never going to go away. It will get more and more uncomfortable for the large corporations because the same technology that allows IT work to be done in the half of the world ruled by despots and slavery allows instant communication of the slave conditions to be constantly fed to the West.

        Slavery is a moral issue. Do not underestimate the extent morality will eventually overrule economic considerations. It takes a long time for this to happen, but it always does. The anti-slavery movement in the USA and the EU is just as powerful as the corporate forces there. It simply takes longer to consolidate its force.

  148. Re:In a capitalist economy, stuff like this happen by nacturation · · Score: 1

    No matter how well the departing employees train their replacements (and what's their motivation to do a good job?) it will be years before the replacements can match the original expertise.

    Does your statement about replacements matter whether it's off-shore or simply someone leaving their job and training their local replacement? What's John Q. Patriot's motivation to do a good job when he's replacing a departing employee? Are people in India not motivated to have continued pay so they can support, house, and feed their family?

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  149. Re:splitting ethical hairs by Anonymous Coward · · Score: 0

    That is an interesting comment.

    Individuals have rights.

    Businesses have no rights. Government have no rights.
    The society is a construct of the Individuals. That society them may sustain a Governement, Businesses, etc.

    But the rights are at the individual level, and /only/ there.

    So, Mr Troll, that 'situational ethic', is absolutely fundamental.

    And, btw, Deborde and the Situationists would probably disgree on your use of 'situational'...

  150. Re:In a capitalist economy, stuff like this happen by Flyboy+Connor · · Score: 3, Interesting

    companies are allowed to maximise their own profitability and they can do this by outsourcing.

    It is questionable whether this is true. Usually it is not a company that maximises its profitability, the managers are maximising their own income. If they cut costs in half, in the short run the company will be more profitable and they can raise their own salaries, get a huge return on their stock options, etc. In the long run, they don't care if the company goes down, they have left their previous post a long time ago. Capitalism works if it is in the best interest of all employees, especially upper management, to make a company profitable. Unfortunately, that is not how it works in practice.

    Is the fact that these replacements will be trained by current employees bad?

    Yes, it is. If I was forced to train my replacement, I would do a pretty bad job. I would give him source code (maybe that three weeks old version which has some obscure bugs in it), some out-of-date documentation, tell him a bit about what the programs are for, and end with, "if you have any questions, don't hesitate to ask." Believe me, there is no way he will be able to ask the right questions before I have left the company. After a year or so the shit will really hit the fan, and the boss has two choices: either hire me as a consultant, for which I will ask an exorbitant amount of cash, or suffer the complaints of angry users. In the end, the company will have to bear the losses.

    Now, the way to do some successful outsourcing, is to fire the employees who are rubbish anyway, and promote the remaining employees yo a job as coordinator of outsourcing. Then you have the people who know how to do the job guide the people who are doing the job. And your new coordinators will be pretty happy about training their replacements because they benefit from it too.

    I'll end up by telling you a true story. I once worked at a software company, and we got a big job for maintaining some specialized software for which there were a few dozen clients. The guys who originally wrote the software were too expensive for the company where they worked, so they fired them all and outsourced the job to us. Our first task was to make a small change to one of the programs. Unfortunately, the system was constructed in such a way that you could not compile just one program, you had to compile them all, and deliver new recompiled versions of all programs to all clients. We tested our change and delivered the programs to the clients. We soon found out that the guys who had written this stuff had been pretty angry for being fired, and had riddled all programs with small bugs. Not things you would notice immediately, but things that would rear their ugly head after working a while. There was no good way to trace these small surprises, the only thing we could do was fix bugs when they were reported by clients. We had one client who had to restore backups on a daily basis. After a year, ALL the clients had dropped the software and moved on to a competitor's product. Those are the dangers of "insensitive outsourcing".

  151. It doesn't work like that by rsilvergun · · Score: 1

    these are global companies. They rise and fall on a global scale. America can go to hell for all they care. They've got emerging markets in china and india, without a populace that expects a comfortable standard of living.

    --
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  152. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 1, Insightful

    "Sure, it may be insensitive, but it's just good business sense. Or are you a socialist?"

    Sure, after all, there's always the poorhouses for them.

    Look, I'm not socialist, and, yes, the xenophobic attitudes don't have any justification, and global economic integration has great benefits (you list some); but there is something wrong when the change is profitable, but all the profit goes to the owners/managers/shareholders, and all the costs of the change are carried by the workers at the front line (who loose their benefits/cost-of-living increases and/or jobs). Why are the people at the bottom always the ones that pay for it all? Here's why we should care: all those workers put out of a job won't be buying things in the local economy anymore (at least until they get another job). Furthermore, we all know that how ever many millions of dollars this change saves, the bank is HIGHLY unlikely to pass those savings on to their customers, so there isn't much in it for me if I'm *not* an employee either. Maybe if I've invested in the bank, but if I don't have the money to do that, I'm SOL.

    It looks great on paper. It's exporting jobs for reasons that make short-term economic sense, but it will have long-term costs to the whole economy. Follow it to its natural completion: ALL easily exportable jobs being transferred out-of-country. You'll have a bunch of managers at the top of innumerable companies whose jobs are not impacted (if anything, they'll make more money), but their local market is being forever undermined. The consolation that some products might be cheaper is worthless if companies simply cream the cost savings off as profit and pocket it, or if people don't have a baseline wage with which to survive. Sure, the people at the top can say they are sensitive to the costs of change, but they don't actually bear any of it, so why should they really care?

    Given the long-term implication of widespread outsourcing, I'm fully within my right as a consumer to say, "No, I'm not buying your product if you outsource most of your workforce elsewhere." I'll buy local -- even if it costs a little more -- because that is of greater benefit to me. Somebody employed by a local company is more likely to buy *my* product, and keep *me* employed. This isn't socialism or xenophobia, it is understanding how the economy is interconnected in more ways than a single company's financial statements, or even the economy-wide corporate profitability, can show.

    It is pure, capitalistic self-interest via my dollar spent and the thought of how much of it is likely to ever come back to me. I'd also like to invest locally so my children might be able to work someday too. I suppose there is a socialist ideal in there somewhere, but I think of the implementation as voting with my money in the sense of "enlightened capitalism". It's got nothing to do with entitlement or workers rights or anything like that. It is placing value in more than the lowest price possible.

  153. world-wide worker union needed by polar+red · · Score: 0

    There's a world-wide workers union needed, with as most important objective : world-wide minimum wages. This is absolutely necessary, because employers already work globally, and by pitching different countries(the workers of those countries) against each other, they can exploit maximally leaing to 21th century feudalism! This is why nationalism is the new opiate for the masses, keep 'em stupid !

    --
    Yes, I'm left. You have a problem with that?
  154. Tata and Unequal Rights by Kagato · · Score: 1

    I've been told by several Qwest managers that when Tata first started bidding on contractors the sales executive said they could deliver consultants for 40% less than US consultants. The icing on the cake was the end of the sentance. "Even less if you hire a woman." Class act those Tata guys. Not only have they preyed on the LS1 system to avoid the equal salary requirments of H1B (not that the DOL actually enforces that), but they get to bring their sexist pay system to the US.

  155. Dell is doing this too by Anonymous Coward · · Score: 0

    Attrition is at 30% thanks to managements activities. They are unable to hire due to low-ball offers and idiotic interviews but insist they need more growth. They are opening and expanding offshore design centers and asking the remaining employees to help bring these "on-line". We're all sandbagging it by building a lot of stupid processes no sane person would follow, but it's inevitable unless laws change.

  156. Re:In a capitalist economy, stuff like this happen by acidrain69 · · Score: 1

    If you want to talk about a "free market", why don't you include the whole picture and connect the dots?

    If we are paying them X number of dollars for offshored work (different than just outsourced), and someone in the US makes 8-10 times X, sooner or later, someone in the offshore is going to realize that this data is worth a lot more than they are being paid to work with it. The incentive is much higher for law-breaking, and the penalties, being in a foreign country, are harder to enforce.

    It is too high a risk. You trust that the execs "thought a bit harder and made more careful studies than you have in the 5 minute interval between reading and replying", but look at Enron and Worldcom in the US. Corruption and exploitation are rampant. And with disclosure laws being what they are, we may never know how bad something may go down off shore.

    You need to think a little harder and stop having blind faith in the "free market". The system works differently when you go outside the borders.

    --
    -- Having a Creationist Museum is like having an Atheist place of worship
  157. Re:In a capitalist economy, stuff like this happen by Traiklin · · Score: 1
    Is the generic idea of outsourcing wrong? That's just capitalism, people. In a free market, companies are allowed to maximise their own profitability and they can do this by outsourcing. If we trust free market principles, it turns out that such behaviour is in the long term in fact the best for everyone - outsourcing ventures are only successful if they achieve the right balance and provide good service for reduced costs. I'd trust that the company's execs thought a bit harder and made more careful studies than you have in the 5 minute interval between reading and replying. If this messes up, it would hurt *them* most. The fact that outsourcing is most profitable is a problem for politicians to deal with, not for individual banks to decide. And like patriotic fervour ever factors into an employee's loyalty.
    and what happens when all the jobs have been outsourced? how exactly does that benafit the companies that outsourced all their jobs to india when no one in america can use their services anymore?

    They have no job, no job equals no income, no income means they can't buy anything or have a bank account, not buying anything or having a bank account hurts the company, the company ends up closing because no one has a job because everything they trained for and have the best skills for has been outsourced to other country's.

    But hey, if a company can save $10,000 a month and never pass on the savings to it's customers and their CEO can retire with $170 million because he's a good bullshitter and wormed his way to the top, then who gives a shit right?
  158. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 1, Informative

    The US is just as statist and tax-happy as west european countries. It just spends a lot more of those taxes on its military than most countries do, leaving less for, say, health care. It also enjoys a very high standard of living.

  159. BofA policy causes suicide? by Kreldon · · Score: 1

    I was surprised that the article didn't mention the Kevin Flanagan case, which involved Bank of America, outsourcing, and this 'train your replacement or no severance' policy.

    In 2003, Mr. Flanagan, a programmer for BofA, was told that his job was being outsourced and that he had to train his (Indian) replacement to receive severance. (Some news reports say he was fired after refusing.) He went into the parking lot and shot himself.

    The Kevin Flanagan Case
    U.S. Tech Workers Bear Brunt of Immigration Policy (1st graf)
    Techies see jobs go overseas (graf: "Suicide Blamed on Layoff")

    I just closed my bank account with them. I had to do it anyway (moved to an area with no BofA branches within 60 miles) but I made sure to tell the agent the OTHER reason why. They can rot in Hell.

  160. Re:In a capitalist economy, stuff like this happen by acidrain69 · · Score: 1

    Oh, and to add another point.

    Your crappy "free market" ideals with regards to offshoring and importing tend to leave out real-world physics and political concerns. It takes a lot more energy to ship something from China than it does to manufacture it here. Energy costs being what they are, this is only going to become more and more of a problem, and I think the whole sad affair of offshoring will eat itself alive and evaporate. Granted, this doesn't affect the tech industry like it does manufacturing.

    Also money paid to employees to manufacture a product made in a country typically stay in that country. You can call it socialism, but I call it taking care of your country's national interests. Socialism itself isn't a bad thing, it just has never been done right.

    --
    -- Having a Creationist Museum is like having an Atheist place of worship
  161. yep, it's happening where I'm at too... by Anonymous Coward · · Score: 0
    This is happening at Aon too. The transition just started a month ago and it's expected to complete before the end of the year. The people who are being let go (about 80% of the developers in my area) are expected to train their replacements. They've been given 'end dates' and are made aware that they can still get fired before then if they don't do their job. I've been waiting for a swarm of Indians to come through the door, but that hasn't happened. Accenture is clearly not staffed to handle this transition. The few developers who are there have been with Accenture for less than 2 months.

    The kicker to this whole thing is that the prick who was behind this whole IT outsourcing thing announced his resignation this week! Force people out of their jobs and leave before the thing's even halfway done. Nice... Although I'm one of the people who's being retained, I have little desire to work at such a company. When I do decide to leave, I'm not sure if I'll give my 2-weeks' notice, or just stop showing up.

  162. Re:In a capitalist economy, stuff like this happen by itsari · · Score: 0
    America touts itself as the land of the free, but the number one freedom that you and I have is the freedom to enter into a subservient role in the workplace. Once you exercise this freedom you've lost all control over what you do, what is produced, and how it is produced. And in the end, the product doesn't belong to you. The only way you can avoid bosses and jobs is if you don't care about making a living. Which leads to the second freedom: the freedom to starve.
    -Tom Morello
  163. Re:F.Y. !!! by achacha · · Score: 1

    First step of not being ignored is not being anonymous...

  164. Re:In a capitalist economy, stuff like this happen by cryfreedomlove · · Score: 1

    There is nothing stopping you from creating an employee owned bank today in the USA today. Why don't you go for it?

  165. Italian strike by gomel · · Score: 1

    Instead of sabotaging the company, which is illegal and actionable, they should consider doing the training very, very carefully. For instance, what procedures does your company have? What are the relevant formulars? Does the Hindu guy understand the technical vocabulary in English? Maybe he should read the fine manuals. All of them. Did he learn binary at his ITT? How about a short test.

    Just drag it out for a few months. The management believes training is so easy, it should take a few weeks. Show them how much know-how a new employee needs for the job.

    --
    Fight Frist Psoting!
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    1. Re:Italian strike by Anonymous Coward · · Score: 0

      The "Hindu guy" probably wrote those very same manuals. And speaks and writes better English than you. Remember, Indians aren't dumb - it's just an accent.

    2. Re:Italian strike by Anonymous Coward · · Score: 0

      and don't forget hexadecimal...all programmers need to know hex. ...and octal too. Especially how to multiply, divide, always divide by zero, etc. ;-) And all loops should be infinite. It's a programmer's law. :-D

      And if they have that down, well, every good programmer needs to know assembly. Yep, get to it trainee, I expect you to know enough to write an EMACS replacement, in assembly. Oh, alright, I know it will take a couple of years to learn that, and then a couple more to be able to actually attempt/do that. Well, what are you waiting for? I can't be replaced until you are 'trained!'

    3. Re:Italian strike by Grishnakh · · Score: 1

      Only in your fantasy land. I've worked with lots of Indians, and while their English writing abilities are definitely far superior to the Chinese, they're generally not that good. Even the ones who have been here for much of their life have some small problems, but the ones who came here just recently are quite bad. Lots of grammatical errors resulting from them not being native speakers, lots of missing vocabulary. What's weird is how they all think their English is so great, when it really isn't. Are you Indian, by chance?

      As for the accent, if they were really that good at English, they'd stop talking with the accent. It's really not that hard if you're skilled at all with multiple languages; usually, people retain accents because they're either lazy or have some weird pride in their accent. I knew an Indian girl in college who usually had a small Indian accent because of laziness, but whenever she wanted could easily cop a Southern accent or any other American accent. If your job is talking to customers, for instance, why would you want to make yourself more difficult to understand?

  166. Re:In a capitalist economy, stuff like this happen by An+Onerous+Coward · · Score: 1

    I really do try to be more careful in my language than that. I meant to say that there is little motivation for the departing employee to train his replacement well.

    --

    You want the truthiness? You can't handle the truthiness!

  167. And in other news.... by Anonymous Coward · · Score: 0

    Bank of America announced today it will be changing it's name to Bank of India.

  168. Re:In a capitalist economy, stuff like this happen by calstraycat · · Score: 4, Insightful

    Sure, it may be insensitive, but it's just good business sense. Or are you a socialist?

    Bill O'Reilly, is that you? Sean? Rush?

    Jesus, I hate this kind of bullshit. You're either with us or with the enemy. Either you support outsourcing or you're a commie.

    So, the author of the parent post is not only a xenophobe but a socialist as well? To reject outsourcing as currently practiced is to reject capitalism in general?

    Nice broad brush stroke buddy, but it doesn't fly. Your analysis of situation is based on an idealistic text book "free market" which does not exist in the real world. There are no free markets. There are trading agreements, treaties, immigration laws, manipulated currency valuations, etc. all of which are politicized, contrived and not influenced by magical "invisible hand of the market". These factors render your simplistic analysis and conclusions useless.

    It's kind of funny. Back in the sixties, it was the ultra liberals and socialists who were the overly idealistic utopians. Today, it's the no-libertarians who stick their head in the sand when comes to reality. They regurgitate garbage written by the CATO institute then stand back and look at you indignantly as if you are an idiot not to see the gospel truth in their brilliant remarks. If you disagree, you're a commie.

  169. Re:NO. Time to change to a CREDIT UNION by Anonymous Coward · · Score: 1, Interesting

    - Your credit union probably outsources their credit card service to someone like MBNA. Which is owned by Bank of America.

    - At least until Check-21 went into effect, most banks could return your cancelled checks to you. Check images are miserable.

    - Many credit unions in my area have decided that it's not enough to serve their existing base, they have to grow their membership and will now take just about anybody -- probably because their existing membership is getting laid off by the large companies who facilitated the CU's creation in the first place. And to handle this, they're jacking up fees. Honestly, I think they go visit the banks every 6 months, assess the bank's fees and jack up their own to some percentage of the banks so they can still say they're cheaper.

    You exist solely to be asset-stripped - your skill, your energy, your money, your property. Get used to it.

  170. my experience with BofA by Internet_Communist · · Score: 2, Interesting

    I had a savings account with them for about 2 months, i wanted to get a checking account but they didn't offer any free checking. I called their support to cancel the savings account and was speaking to someone in india. As soon as I asked to cancel I was then transferred to someone in america. OK.

    Anyway I closed the account and went with another bank that did have free checking and never looked back.

    --

    If you don't want someone to copy something, don't give it to anyone.
  171. Illegals don't pay taxes? by Anonymous Coward · · Score: 1, Insightful

    How do they avoid the taxes? My withholdings are removed from my pay before I get the money.

    I see people whom I assume to be illegal immigrants working in the fields. I see people whom I assume to be illegal immigrants bussing tables. I see people whom I seem to be illegal working at McDonalds. All are working for large corporations. So tell me, how do the illegals get to keep their withholdings?

    Sure, there are probably small-time employers who are paying cash to illegal immigrants. If you are aware of someone doing this, you should report it to the appropriate government agency. Reporting it to Slashdot isn't going to solve anything.

    I wont even get into your "massive amounts of assistance" nonsense. I don't know of anyone living the good life on public assistance, not when you have to pay California prices for basic necessities.

    1. Re:Illegals don't pay taxes? by Anonymous Coward · · Score: 0

      Of course they pay taxes. Some people just don't like facts getting in the way of a bit of xenophobia.

    2. Re:Illegals don't pay taxes? by Anonymous Coward · · Score: 0

      When I was in high school, almost every employer I had listed me as an "independent contractor." They paid me, and if I was lucky it was reported to the IRS on a 1099-MISC, but there were absolutely no deductions. It's was entirely up to me to pay the full amount due when I filed my income taxes. So, yes, it is possible to avoid paying any taxes if you choose.

      Also, though I have no experience with this, I'd imagine if you're an illegal immigrant then you don't have a social security number. I'd think this would make it very difficult for employers to file a deductions with the IRS, considering that they'd have to admit they were hiring illegal workers.

      Not that I'm taking sides on this thread. I just thought I'd point this out.

  172. Smart people don't do tech jobs by Anonymous Coward · · Score: 0

    Anyone with half a brain has seen this coming for a few years. Outsourcing tech jobs to India is not some new idea that just surfaced last week.

    Anybody who hasn't understood that tech jobs like software development are moving from rich countries to poor countries, has either been living under a rock for the last 5 years, or is really stupid. Either way, they deserve no sympathy. Smart people do not go into, or stay in, dying professions.

    Nothing to see here. Move along

  173. Re:In a capitalist economy, stuff like this happen by MaxQuordlepleen · · Score: 4, Interesting

    It amazes me that this is your perspective. Perhaps you are trolling but I'll take you at face value.

    The US welfare system which is woefully inadequate, in combination with its lack of social mobility result in a more or less permanent underclass of hopeless individuals. For you to say that the US system is a social "hammock" tells me than you have little knowledge of the world outside your borders. Most of the rest of us in the "West" have much more redistribution of wealth than you folks do and yet, people still go to work, there are still thriving and successful global businesses which come out of the various countries in Europe plus Canada, all of whom have a sane and humane social model which stands as a stark accusation of the great waste of human potential in the US. The fact that the richest country in the world, with the highest health care spending per-capita, still can't find its way to provide basic health insurance for every citizen is repugnant. For the sake of ideology it seems, folks in the US are willing to stand by and watch people die for lack of decent health care, and live without a hope of a better future for themselves or their children.

    I'm afraid that you have been listening to the words of others without giving them much thought or investigating for yourself.

  174. Re:In a capitalist economy, stuff like this happen by nacturation · · Score: 1

    Ah, yes... makes much more sense now. Apologies for misreading it.

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  175. Re:In a capitalist economy, stuff like this happen by eyeye · · Score: 1

    Sure, it may be insensitive, but it's just good business sense. Or are you a socialist?


    If only it were possible to run a business and be a "socialist" at the same time. Business should be productive members of society too, after all that is what we all, collectively, are.
    --
    Bush and Blair ate my sig!
  176. Re:In a capitalist economy, stuff like this happen by kbro · · Score: 1

    The word "xenophobia" is inappropriate. Words are important ... choose them carefully. Nobody I know is afraid of foreigners or strangers.

    But what is fearful is the long-term effect of foreign outsourcing by U.S. companies to the economic survival of the middle- and lower-income Americans.

    In a healthy U.S. economy, money flows from people to companies (eg. Bank Of America) to pay for products or services, and those companies act as a wealth multiplier -- employing more workers who can then afford to invest in other products or services.

    There is a trend today (hopefully short-termed) in which U.S. companies are investing their payroll into other countries instead of the American economy. This is great boon for those other countries, and an exponential starvation factor to the U.S. economy.

    To the U.S. company, the wages of those outsourced jobs are far less than the American wages. Great for the companies in the short term. But, eventually you end up with fewer U.S. jobs at lower wages. Bad in the long term for the U.S. company and the U.S. economy. (Perhaps most of the outsourcing companies have decided that the U.S. economy is no longer important to them?)

    I want to grow the U.S. economy more than I want to raise the standard of living in other developing countries. I don't want to sacrifice our standard of living in order to raise the standard of living in India or China or Vietnam.

    So, if I were a customer of Bank of America, I would let them know (at the corporate level) that I am planning to switch to a bank that is more concerned about preserving the economy of its U.S. customers.

  177. Re:I use both. I recommend it. by Anonymous Coward · · Score: 0

    Looking at the site (and judging from your comment) I suggest you check out DCU.
    The rates are comparable, ATM surcharge re-embursement, free everything.
    Though I do dislike the fact that they've opened enrollment considerably so the secret is out :)

  178. Re:In a capitalist economy, stuff like this happen by achacha · · Score: 3, Interesting

    Executives ofte cut positions to make sure that the company meets the quarterly goals which will allows them to receive the obscene bonus. The issue here is that cutting jobs to get their bonus is not possible as IT people are needed to make sure the company does its job. The current fad is to replace current US workers with foreign workers that can be payed a lot less. However, there are many hidden costs with that (mostly job done incorrectly and not to spec). I have been involved in many outsourced projects (as a subject matter expert) and it took me twice as much effort to get them to understand what is required and how to do it efficiently... and in almost every case the code was subpar and buggy and followup cleanup projects had to be scheduled with in-house staff which costs them more overall, but the projects are rated individually and the outsourced version 1.0 was extremely cheap to produce (example of one of the more recent projects is 4.5 million) as opposed to inhouse estimate (same project was 6 million); what was not counter was that the followup to cleanup the mess cost them 3 million and here the outsourced project wound up costing 7.5 million and took 50% longer, but since the executives usedtheir funny math and spin it looked like they actually saved money for the company instead of losing it and I am sure they got their insane bonuses while I had to work weekend to help explain what the specs mean to some underqulified foreign workers (the qualified/smart foreign workers were smart enough to get hired by US companies and move here on H1B, the not so smart are what we pay when we outsource).

    If I had to train my own replacement I would definitely do the worst possible job just meeting minimum reqiurements (just what most executives have done in their decisions).

  179. Off topic BOA Rant by Anonymous Coward · · Score: 0

    Let me tell you my little horror story about BOA. I had two vehicles financed through them. Decided to trade one in on a new car one day. Dealer calls to get the payoff on my vehicle...we make our deal and I go my way. About a month later, I start getting late payment notices on the vehicle I traded in. So I call the dealer. Asked if they paid off the loan as we had agreed and they stated they had. I advised them that there seems to be a problem. They tell me they were a little late, but really did pay. Next month comes by and I get another late notice. I call BOA. They tell me they did not get the money. Call the dealer. Dealer says they did. Shake stir...repeat. Here is what happened. BOA gave the dealer the payoff on the wrong vehicle and applied the pay off on the wrong vehicle. Meanwhile said dealer has sold my trade in and somebody elese is driving it. It was a nightmare. It screwed up my credit. The difference between the two cars was over $9000 and I had to get a lawyer and in the end worked things out. In the end because I was going to litigate their sorry asses off the face of the earth.

    Long story short, don't do business with BOA. Regardless of your opinion on the subject of off shoring. It's just BAD all the way around. They take poor service to a whole new level. And if anything, this sort of thing is only going to make it WORSE.

  180. BoA is the Travel Card Provider for US Gov . . . by rodentherder · · Score: 2, Interesting

    . . . so, they have many of billions of dollars of income that are completely insulated from any possibilty of consumer anger over this. In the Federal Civil Service, and travel for work? You HAVE to have a BoA travel card. Officer or senior enlisted in the military? You HAVE to have a BoA card, no choice. And you are required, by regulation, to use the BoA card for most official travel expenses, or you don't get reimbursed for them. I wish I could drop my BoA card, but eating all the costs for the little trips Uncle Sam sends me on isn't really an attractive option. So, not only is BoA shafting it's techies, Uncle Sam is subsidizing the process.

  181. Took two to replace me by duodave · · Score: 2, Interesting

    I used to work at a software company, where I did technical support via phone, email and fax, plus webmaster work. One time I took a vacation. One of my bosses decided she was going to do my job while I was out of town. When I got back, she gave me a raise. She went crazy doing my job and couldn't believe I was doing it. When I eventually quit that job, I had to "train my replacement". Same boss asked me to come back 3 months later because she'd totally screwed up the web site. So I came back for 3 months on the condition I'd only do web work. They had 2 people doing my tech support job. LOL. Three if you count my boss messing up the web site.

    1. Re:Took two to replace me by rah1420 · · Score: 1

      I'm just waiting for our management to see the light.

      We started transitioning the department that I used to work for to an offshore group. This was a low-salt wound in that it was a "center of excellence" at one of my companies' facilities overseas, so the work wasn't technically outsourced. It was still in the family, but of course it wasn't in the US any more...

      We have first responder production support transitioned there now. The procedure now is for the (US-based) data center to call the offshore call center, where a ticket is assigned to the offshore analyst and they correct the issue.

      It's been three weeks. In that three weeks there have been two outages. In both of these the US data center called the offshore call center per the SOP. The first time, the offshore operator had no idea what the data center analyst was talking about. They ended up paging me (the "page of last resort.") The second time, they couldn't even reach a person - got voicemail every time they tried. After an hour or so they paged me.

      I refer you to the second paragraph, where I say it isn't even my department any more... what can I do? I'm just sitting, waiting for the house of cards to come tumbling down.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens.
  182. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    in fact half of everything that you buy are directly due to the results of these countries producing stuff at half the rates of what it costs to produce in this half of the world. nobody complains abt that. just that, since a lot of jobs are being lost now - all the rants are heard here. its all a cycle, when someone goes up, someone comes down.

  183. Re:In a capitalist economy, stuff like this happen by HiThere · · Score: 3, Funny

    I'm not at all sure that the median US legal residents (citizens + legal non-citizen residents) have a higher standard of living. Remember how the mean is calculated if you are claiming that the mean citizen has a higher standard of living. I'm not certain that you are wrong, as one super-wealthy person can counterbalance a large number of people living below poverty, but I suspect that even with THAT estimate you are wrong. And the mean is a terrifically unfair estimate to use in this case. I would be more likely to go with the mode than with the mean. The median is better...but that ignores the suffering experienced by someone who lives below poverty, when, e.g., medical care is unavailable, because one can't afford the bus ride to get to the doctor. I don't really think that an extremely wealthy person gains enough extra enjoyment from their extreme wealth to properly counterbalance even two people living below the poverty level.

    What causes this isn't capitalism, it's power politics. If the social costs of extreme wealth were properly assesed to their source, then there would not be the extreme difference between the wealthy and the impoverished. But those with the power, in it's various forms (including money) craft the rules of the game to benefit themselves. This isn't capitalism. This is socialism of, by, and for the wealthy and powerful.

    When you see extremes of wealth and poverty in the same civilization, you know the game is rigged. You many not know the details, but the fact is evident.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  184. Re:In a capitalist economy, stuff like this happen by gordo3000 · · Score: 2, Informative

    (the qualified/smart foreign workers were smart enough to get hired by US companies and move here on H1B, the not so smart are what we pay when we outsource).

    complete BS, but in your limited view go on adn believe it. Lots of people have left US after recieving an H1B because they can go to Infosys and work in the outsourcing projects, making half as much money but living in a much nicer home with a couple servants and a nice car. Especially in India, money goes much much further.

    oh, how do I know? because already several members in my family have done just that.

    of course, the BofA system is nice to thwart you. If you are believed to have done a sub par job, they pull your severance pay(it was in the article).

  185. Re:In a capitalist economy, stuff like this happen by HiThere · · Score: 1

    In the case of China, this may, or may not, be a valid argument. In the case of India is it not.
    The people getting these jobs are not low caste. What is happening here is that India has an extremely low cost of living (as figured via international exchange rates) so people there can work for what would here be starvation wages and still be rather well off. (Some have said rather wealthy, but I doubt they are doing as well as a successful merchant trader.)

    This isn't slave trading at the India end. What it is at the US end, however, may be something a bit different.

    This doesn't make this a just thing to do. It means that the specific accusation that you have levelled at them is inappropriate.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  186. Re:In a capitalist economy, stuff like this happen by glaucopis · · Score: 3, Insightful

    There is another cost that employers do pay, but rarely fully account for when planning an offshoring: the loss of expertise... Some of the knowledge lost in transition may never be rediscovered, leading to permanent inefficiencies.

    I think this is the most important thing lost to outsourcing. My father's division was outsourced maybe ten years ago (to another American company), the idea being that the other company handled the same tasks for many other, albeit smaller, institutions and could bring economies of scale to jobs that had always been handled in-house. And in theory, it could work, but in practice, the institution suddenly lost its memory. Most of the division had worked there for ten years, and a sizable number for over twenty -- they knew how to handle the politics of the wider institution, they had friends in every other division that allowed multi-division projects to run smoothly, and they knew where to get fast answers. The new company hired on a few of the of the old division, but you can't boil down the knowledge of a hundred people into three. When the new company hadn't managed to acquire the expertise of the old division after several years, the institution's higher-ups gave up and in-sourced it again, but by then most of the old division had moved on to new jobs, and the expertise the institution lost is still hurting it. The idiot who thought outsourcing was the solution to all (nonexistent) problems was fired, but that only goes so far to comfort all of the people who not only had to find new jobs but had to watch others make a mess out of the old jobs they had been proud to do.

    Outsourcing is like delegating simple chores to your 8-year-old kid -- in theory, he could clean the bathroom for $5, freeing you up to do your $xx/hr job, but by the time he's called you up and interrupted your work to ask what cleaner to use on the toilet, where the spare sponges are, and whether he needs to vacuum the bath mat, you would have saved time by just doing it yourself. Eventually, assuming he sticks with it, he'll figure it out and even learn how to handle unexpected events like the sink clogging up without referring to you, but you can't look at the cost/benefit of giving him the chore simply in terms of dollars.

  187. Re:In a capitalist economy, stuff like this happen by gordo3000 · · Score: 1

    you're right. I think I'm going to start buying only american made cloth to put those poor people in NC back into business and run those chinese clothing manufacturers out of business. I mean, those poor people were never able to find jobs in this static american economy that is incapable of making new jobs when the old ones get moved to the developing countries.

    You're just nicely ignoring the new jobs that can be created and are created.

  188. Re:In a capitalist economy, stuff like this happen by Go_Ask_Alex · · Score: 1

    A free market is a market where price is determined by the unregulated interchange of supply and demand rather than set by artificial means. The problem is that things like lobbying, pork, tax incentives, and a disparity in the regulatory and tax structures amongst countries act as artificial means to make the "free market" not really that at all, to the detriment of American workers. Maybe it makes good business sense, but it is anti-American for American workers, and there's nothing socialist about wanting to keep jobs here at home. I'm not some kind of WTO-protester type (or some staunch proponent of capitalism either), but maybe some of what those folks were saying years ago was correct after all, because things like what Bank of America is doing demonstrates a corporate attitude that American customers are great to make money off of, but American workers are a disposable commodity.

  189. Re:In a capitalist economy, stuff like this happen by FhnuZoag · · Score: 1

    The funny thing is, I wrote that post to suggest that most people are a good deal more socialist, and aspects of socialism a good deal less insane than is generally made out. Not a single line of my post actually attacks socialism. Rather, I am saying that if you buy into the perfect markets producing perfect results ideology which runs the current world economy, the current behaviour is the logical conclusion.

    Socialism isn't a four letter word. If you think it is, what excuse do you have against outsourcing but xenophobia? The response to my post is a chain of knee-jerk 'no I'm not a commie' replies, but after that people seem to get the right idea. Social effects do matter as well as economic ones. Free market principles cannot be blindly followed. Capitalism needs to be combined with social awareness. Etc.

    Was that post a troll? Maybe it was. But it seems to me, sitting in a relatively economically left wing country, that socialist economic thinking is quite alive in the US after all. It just needs a name change.

  190. Outsourcing Customers by rholtzjr · · Score: 1

    I hope they plan to outsource their customers as well, because I will not do business with them. My philosophy is that if a company does not support the community in which they are located, then they will not get my business.

  191. Ask everyone you know to boycott them by Ex-MislTech · · Score: 1

    Vote with your wallet, if money is all they understand, ask everyone you
    know to close their accounts BofA and move them elsewhere.

    If enough ppl do it, it will have an impact.

    This is not the first time this has happened with Bank of America.

    http://www.vdare.com/letters/tl_052103.htm

    http://www.tnr.com/doc.mhtml?i=express&s=risen0909 03

    This has been going on with them for years.

    Only money will make them change their mind, as this person killing
    himself in their parking lot over it did little but make them laugh.

    So as I and other members of my immediate and extended family have done,
    ask them all close their bank of america accounts. Then tell them
    to pass the word on to all the ppl they know.

    Ex-MislTech

    --
    google "32 trillion offshore needs IRS attention"
  192. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    Corporatism

    "Fascism should more appropriately be called corporatism because it is a merger of state and corporate power"

    - Benito Mussolini

    The collusion between big business and or own Congress, in terms of making rules that reward offshore outsourcing and promote H-1B visas, sounds more like "corporatism" that "capitalism".

  193. Welcome to My World by BigCheese · · Score: 1

    That's where I'm at. Just replace Indian with Chinese and you have it.

    My employer (who bought my real employer after a chap 11) has decided to close our local office and outsource development to Hong Kong and Beijing. They offered severance and a completion bonus on a fuzzy end date so we would stay to write documents and train our replacements.

    It's degrading work getting ready to train kids (most of us are in our 30s-40s) fresh out of college in China to do our jobs. Every day I see at things that need to be done and just let it slide. It's not my job anymore. I try to get motivated to document and train but it's hell. I just don't care.

    The worst part is seeing one of the finest dev teams I've ever worked with torn apart and demoralized. All this because of company internal politics. Our office produced great code and made the company money. We just weren't part of the old boys netowork so nobody could stop the axe.

    I'm getting my resume tuned up and if I get a good enough offer I'm out of there. I may try to stay for the money but being there is so destructive to my sense of self worth I probably won't.

    --
    The obscure we see eventually. The completely obvious, it seems, takes longer. - Edward R. Murrow
  194. Re:Crap! rest of comment by Lehk228 · · Score: 1

    accidentally chopped the last part off.

    such an IT guild could build a niche both among large companies dealing with large, critical systems and small businesses lacking the resources to recruit and identify top end techs through normal employment channels.

    --
    Snowden and Manning are heroes.
  195. Re:In a capitalist economy, stuff like this happen by Bloke+down+the+pub · · Score: 1
    If Bank of America was owned by its employees, then their salaries would show up on the "income" side of the accounting ledger rather than the "expenses" side
    No it wouldn't. They both involve money transfers out of the business, so they're both expenditure. The fact that dividends would be being paid to the same people who are recieving salaries is irrelevant from an accounting point of view.
    --
    It's true I tell you, feller at work's next door neighbour read it in the paper.
  196. Well the thing is by Sycraft-fu · · Score: 1

    With manufacturing, it doesn't matter where it happes or who does it. So long as the workers can do the job right, nothing else matters, just ship the goods to where they need to go. Not so with IT. There are distinct disadvantages to IT outsourcing. The most major are:

    1) Lack of an onsite presence. If you truly outsource everything, it gets to be a pain because there's not anyone on site itself. Many problems are better solved on site, or even only possible to solve on site. So you end up having to hire consultants to come in and so that, which increases costs not only in that they are expensive but in that you have to wait longer to get thigns fixed and have more lost productivity.

    2) Lack of personal interaction. People like face-to-face interactions, just how we are. Where I work we prefer peopel send e-mail, since it creates a ticket and a log of what they want. We respond fast too. However many still prefer to wander down to see us. They just want the facte to face interaction, to feel like someone is really looking at their problem. You lose that with an outsourced IT staff. You never see the peopel you are dealing with.

    3) Language problems. This whole "we are going to teach Indians to sound America" idea is a crock of shit. Accents are HARD to overcome. If you didn't learn a language withing the first year of your life, it unlikely you'll ever truly sound like a native. Structures in your brain are just laid down at that point that are hard to overcome. So at best you find people who are competent speakers that sound foriegn. Many (I'd even say most) however have rather poor English skills. Not only are they difficult to understand, they have difficulty understanding you. That can be exceedingly frustrating when you already have a problem and are frustrated to begin with.

    Those are just the top three I can think of, there's more I'm sure. The point is that people like having in house IT more than outsourced IT and there's advantages. Well that means that the monetary advantage of outsourcing needs to be greater. For something like a factory where it's all equal, so long as it's cheaper when you factor in transport costs by a couple percent, outsource it. The consumer won't care in the end so long as teh product is made right. However people don't like the foriegn IT outsourcing, and it does cost money in other ways. Thus the savings have to be greater. A 10% upfront savings wouldn't cut it, you'd lose more in other problems and your staff would hate it.

    Low-skill manufacturing is always going to be a lowest-bidder kind of situation, but that's not the case with everything. Even higher skill manufacturing isn't that way. Notice that Intel doesn't fab all ther chips in China, in fact they don't fab any there. Their fabs are in places like Arizona, California, Israel, and Ireland. Same with AMD (Germany, Texas, Japan, etc). For various reasons, outsourcing to a lowest-bidder kind of country doesn't work out for them, despite it being a manufacturing job in the end.

    For that matter we've seen a reversal in some other manufacturing industries. The Japanese car makers have been outsourcing their production... To America. It's not just because they save on transport, they produce cars for export here as well. Turns out the need labour more skilled than you get in places like China, but it's cheaper here than Japan.

    It's not a cut and dried matter that once a job has moved it never comes back.

  197. Re:In a capitalist economy, stuff like this happen by pete6677 · · Score: 1

    United Airlines was employee-owned, before their bankruptcy. The problem was, the employees were as greedy as management.

  198. A real opportunity here by mhollis · · Score: 1

    It is generally considered "dirty pool" to have someone train a replacement for any job because the end result is generally someone with all of the bad habits of their predecessor. But in this case, Bank of America is not letting someone go for bad habits, unless one considers a living wage to be a bad habit.

    I would suggest this is a prime opportunity for training methodology that results in a type of Hungarian Phrasebook effect. That would be the most appropriate response to this request.

    --
    Gods don't kill people, people with gods kill people.
  199. Shouldn't be a big surprise from BofA by Anonymous Coward · · Score: 0

    Who else remembers a dozen or so years ago, when they across the board fired all of their tellers and told them that if they wanted to continue their careers at Bank of America, it would be as part-time employees at a lower hourly wage and with no benefits? That soon drove me to our local credit union, with no looking back. BofA = Bunch of A$$holes.

  200. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    Yes, I'm a socialist.

  201. fight back by Anonymous Coward · · Score: 0

    Time to fight back!

    Organise yourselves, join a union, convince your union that now enough is enough, fight back, not everyting your employer tells you is the gods truth, there are moral rights and wrongs.

    Remove your funds from BofA, vote with your feet.

  202. Re:In a capitalist economy, stuff like this happen by sgt_doom · · Score: 1
    Welcome to the New World Corporation - where fascism, now touted as the New World Capitalism - rules supreme. At this point in time, I'm not EVEN going to bother arguing the actual economics of this poster's brand of pseudo-capitalism, it's simply better to suggest they actually read a book!

    And while they enter their new pursuit of reading - perhaps they might review what is awaiting others who have little to no options left.

  203. Help out our fellow techies.. by Anonymous Coward · · Score: 0

    Best way to do things in todays economy is vote for it with our hard earned cash.. I dont use BofA but if I did I would simply find myself another bank. If enough people ditch them as a bank they will feel it. Best part will be when they ask why are you closing your account.. "Because you outsourced your IT to india!"

  204. Re:In a capitalist economy, stuff like this happen by dgatwood · · Score: 1

    Three words: temporary root passwords.

    'Nuff said.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  205. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    For those Yanqui cowboys who still do not get it, let me take the trouble to spell it out for you:

    "All your jobs are belong to us."

    As an added bonus, I'll also whisper into your collective ear the Secret Plan (TM) hatched by us evil Indians:

    1. Wait for deluded Americans to sell stock in companies which perform offshoring of work.
    2. Buy such stock.
    3. Turn American companies into Indian companies.
    4. Profit!!!

    Muhahahahha!

    I guess that's about it. Apu here's been pretty busy lately, what with all those dayum eyeraqis setting up bombs everywhere.

    Cheers.

    PS: Looking forward for this to be termed "Flamebait". I grin. Oh I grin.

  206. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    A capitalist country shouldn't allow a company from a foreign country to have the benefits of an American Company.

    If your workers live outside the US, if your services are rendered from outside the US, if your product is produced outside the US, YOU ARE NOT AN AMERICAN COMPANY!

    Bank of America should have to pay import fees for using cheap labor outside the country.
    It's not about capitalism or socialism. It's simply about borders, and realizing foreign-made products and services should be treated as such.

    It's fine for BOF tech services to move to India. Let them pay an import tax for using those foreign born goods and services.

  207. This is false... by Viewsonic · · Score: 1
    I think you haven't been paying attention lately. This practice of outsourcing was popular years ago and nearly all companies that boasted saving money have brought back the jobs to their former countries. Why? Because in the end, while the labor was cheap, it was inferior in quality. People got upset trying to understand half English speaking people on the phones who put you on hold ever five minutes to "talk to their supervisor" for the most simple of things. Companies spent more money trying to bring them up to speed and MAINTAIN it that they were spending more than they would have just by keeping their former employees who knew everything inside and out, and could be understood very easily and knew their particular culture and mannerisms.

    So, no, they are NOT doing anything better. Just cheaper. If you don't believe me, look into it. You get what you pay for, and when a company, especially a BANK of all things, realise that their customers are concerned about SECURITY more than anything else, find out people in another country have access to their records and information, it's going to be a shot in the foot. No, both feet.

    This is going to be a disaster for BoA. Wealthy people are VERY particular about who has access to their records and money. And especially businesses.

  208. Re:In a capitalist economy, stuff like this happen by kilodelta · · Score: 1

    Were it not a major bank doing this I might just chalk it up to global economics. But in case you hadn't noticed, bank profits are obscene.

    Look at the cost of using a foreign ATM. You're charged anywhere from 75 cents to $3.00 by the bank originating the transaction, and another 75 cents to $3.00 at your bank. So if you draw out $20 you could be paying anywhere from $1.50 to $6.00 for the privelege. And the bankers laugh all the way to the, uh bank.

    And lets not forget overdraft fees. I have an old brochure from my now bank from back in the early 90's. Then an overdraft item incurred a $7.00 fee. Now it incurs a $35.00 fee. You can't for one moment tell me it costs the bank more now to process an overdraft than it did ten years ago. It's just outright usury on the part of banks.

    And increasingly your choices are being limited by all the acquisitions, etc. Around here we have a choice of three banks, Citizens, Bank of America or Sovereign. And the competition from credit unions and such has been decreasing over the years. Maybe it's because credit union customers might only pay their CU 25 cents for a foregin ATM withdrawal, while the host bank is whacking them with fees that total more than 10% of the dollar amount withdrawn.

    But here's the other isssue. You can't live without a checking or savings account. For example, I direct deposit my pay into my bank. On numerous occasions the bank has delayed importing the information and sent my account into negative territoty. I've had numerous rows with the bank over that. So suppose I want to just cash my check and use a cash basis for everything. The thought crossed my mind until I realized my paycheck would be drawn on Bank of America. The rub is that in order to cash a large check at BofA you need to present all sorts of ID, your first born, etc. and now they're even considering charging a fee. On a check! A check is really a Demand Draft instrument. Check out the fed rules on that sometime when you're bored.

  209. Re:In a capitalist economy, stuff like this happen by Macgruder · · Score: 1

    The State has no right to redistribute wealth among its citizens. Taxes should be used to pay for products and services required for the functioning of the State and its military, not to give money to another citizen because they cannot / will not work, or to provide healthcare for another citizen who cannot / will not pay for his own. Charity is the province of individuals and civic groups, not the State.

    --
    I'm not crazy,I'm actively irresponsible.
  210. Not a dup by truthsearch · · Score: 1

    Dups only count on Slashdot when they're within the same week. After than any reposted story is new again.

    1. Re:Not a dup by Ninjaesque+One · · Score: 0

      You know, I learned about silent "e"'s in fourth grade.

      --
      Ninjas and pirates. How piquant.
  211. It is possible, if you want... by IANAAC · · Score: 1

    You know, every single item you mentioned has a smaller, local version somewhere in the US. If someone is really intent on following through with the logic, they could do it. It wouldn't be as convenient as using products from the big players, but it can definitely be done.

    1. Re:It is possible, if you want... by Anonymous Coward · · Score: 0

      Why don't YOU start that by boycotting Intel, AMD, and IBM. Do what I did, get yourself a shitloads of transistors from National Semiconductor, and start making your own processors :)

      I also took a pinball hammer to my iBook back in 2000 when I saw that "Made in Taiwan" shit, then had to do same to my HP laptop for outsourcing to China.

  212. Outsourcing to Communist China - Equus Computer by Anonymous Coward · · Score: 0

    Equus Computer (equuscs.com) which builds its white box house brand Nobilis is currently outsourcing some of it's in-house IT to Communinst China. As this company is owned by Chinese-Americans they are giving the family back home some buisness. Currently, Communist China is converting systems & parts quotes to orders & then e-mailing a confirmation to the re-seller so that it looks like it came from the sales rep in America. In the near future they wil be moving the in-house change order system over there. As Equus now has this beachhead, I'm sure other functions will be moved over there.

    And yes, it's a big secret. No one's supposed to know that Equus is outsoucing to Communist China. shhhhh!

  213. Re:In a capitalist economy, stuff like this happen by 1u3hr · · Score: 1
    Actually Singapore and previously Hong Kong are much more capitalist than the US

    "Previously" Hong Kong? If you imagine that HK has somehow turned communist because China took it over, you haven't been there. True, it isn't a very free market; much local industry is dominated by monopolists, but that as it always was. That unfortunately is capitalism in the raw.

  214. Already Happening...Re:Half the cost by Anonymous Coward · · Score: 0

    "In 2010 when those India techs complain long and hard about a lack of loyalty on the part of American businesses, they won't be able to honestly say they didn't see that one coming."

    Actually, they are already complaining - see the /. article from last week or so (here http://apple.slashdot.org/apple/06/06/04/0022215.s html) about Apple dropping a bunch of Indian jobs. The article interviewed one Indian who complained that they were given no notice of the closings.

  215. Learning Hindi... by JimBobJoe · · Score: 1

    In all seriousness, while most Indians know Hindi, the main languages of Bangalore and Hyderabad are more likely to be Tamil or Telegu.

    Hindi is spoken in Northern India, which is the expensive part of India, and therefore outsourcing is much rarer there.

  216. Erm, and? by raehl · · Score: 2, Insightful

    First, I will say that the rich defininitely get richer faster than the poor get richer, but that's probably OK and unavoidable. The government should tax the rich at a higher rate to help with this - not because it's 'fair' to redistribute wealth, but because the rich derrive a MUCH greater benefit from government services, and should therefore pay more taxes. (The rich are rich because of things like an extensive road system, the government protecting their international business interests, the government inforing intellectual property law, etc.)

    But, to suggest that the US stands by and watches people die because of lack of healthcare is just stupid. Contries with socialist healthcare systems do exactly the same thing - they just let more middle class people die.

    The fact of the matter is there are only so many good doctors and so much medical equipment. As a society, we can't afford to give everyone top-quality healthcare, and frankly, most people don't want to pay for it. If yo have a rare disaease that can be treated with $300,000/yr in drugs, do you want that covered? Of course. But if you don't have the disease, are you going to pay for an insurance plan that covers those perscriptions, or are you going to select an insurance plan that lets those people die and hope you don't need that perscrption? Most people will choose the later, because saving $1,000/yr on medical costs is more important to them than the change they'll die from an exotic disease that is cured with a high-price perscription.

    The other part of this is that there are a finite amount of good doctors. In order to get more people to be doctors, we need to make it more attractive to be a doctor - less up-front medical costs, more long-term payout for services. That makes healthcare not only LINEARLY more expensive as you add people, but actually EXPONENTIALLY more expensive. And it's not like Europeans have solved this problem - the choice isn't "Some people get healthcare in the US, everybody gets healthcare in Europe", the choices are "People who can/want to pay a lot for healthcare get great healthcare in the US, everybody gets mediocre healthcare in Europe." It's the difference between people who have good insurance can all get an MRI within 24 hours in the US and nobody can get an MRI for months in Canada.

    The reason healthcare is expensive in the US is that the people who REALLY want is have BID UP the costs of healthcare. You can't 'just give everyone healthcare'. If 30% of the country is not insured, suddenly insuring them is almost a 50% increase in users of the healthcare system. Who is going to treat all these people? Where are the 50% extra doctors and nurses going to come from?

    The truth is, you can't just insure everybody without a significant drop in care quality. Paying for everyone to have universal healthcare doesn't get everyone the same level of coverage we have now. That's how socialist healthcare systems work: They don't provide everyone with the same great treatment, they allow more people to die before they can be treated.

    Now, I'm not saying that the Americans have it right. Personally, I think we should deny more people treatment - if you're 85 and can't really walk anymore and have alzhiemers and have end-stage cancer, we should send you to hospice and let you die. If it takes $200,000/yr to give you medicine to keep you alive, and you didn't see fit to save the money during your real life to pay for insurance that covers those costs, you should die. If you're born 12 weeks premature, we should let you die. That's basically how socialist healthcare works - if you get seriously ill, the wait time to get an expensive treatment option gives you a chance to die before you can burden the system with your care.

    I know this sounds crass, but if people spend their whole lives not saving for money for their own care, it doesn't mean we should then turn around and tax everybody else to pay for it. There needs to be a limit on what we are willing to spend to exte

    1. Re:Erm, and? by MaxQuordlepleen · · Score: 2, Insightful

      Now this is an interesting counterargument, and as a Canadian I can definitely appreciate your concerns about a Canadian-style system. However, my belief is that it is both immoral and bad business for a wealthy nation to allow people to go uninsured. it IS possible to have a nationalised health system as well as high quality private care, just ask the Brits.

    2. Re:Erm, and? by MickLinux · · Score: 2, Informative

      I partially agree with what you said, and I partially agree with what the Canadian poster said.

      But I think I can add some information to this discussion. The shortage of doctors and resulting skyrocketing prices (an average of 15% increase in cost for the same service, per year, at least since the 70s) has nothing to do with the attractiveness of medicine.

      It has to do with the AMA, which desired this exact situation, in order to make medical doctors' wages higher. When my late grandfather, Joseph F. Rudmin, was a health commissioner in NY (state), the state had a law that only AMA members could practice medicine there.

      One year, he noticed an additional charge added to his annual dues, "for lobbying". Interested and politically active, he asked what they were lobbying for. The reply was that they were lobbying to reduce the number of doctors, so that there would be an increase in their salaries. He said he'd support no such thing, and he wasn't paying that fee for lobbying. They said it wasn't optional. He said that in that case, he was dropping out of the AMA. They said, in that case he wouldn't be able to practice medicine. He returned that they could explain in the papers why their most popular health commissioner could suddenly no longer practice medicine. They said that they were giving him honorary lifetime, dues-free membership.

      Since that time, the lobbying was successful, the number of licensed doctors that the medical schools were permitted to graduate was decreased, and the prices started shooting up.

      Welcome to Americas Socialist Redistributive Healthcare System. It's no less socialist than Canada's, and it is at least as bad. It's just that America's socialized medicine is rightwing.

      That doesn't say that leftwing socialized medicine is good, either though. One of my personal friends, Ilona Daukas, was a Lithuanian. Lithuanians traditionally hunt mushrooms, and she was a great lover of mushrooms, but ate a false morel. The hospital she was taken to was a state hospital, and though they could have administered an antidote or pumped her stomach. They did neither, and she died. The basis of their reasoning was that the hospital couldn't afford more expensive treatments, and by law they couldn't offer them for a fee, since poorer patients would be adversely affected.

      Regarding the redistributive system and taxation issue, I do think that the wealthy get far more service than the poor. The greatest service that they recieve is the protection of their property at the expense of taxpayers, under the multiple ownership (the state owns all property within the state, and defends it; the country owns all property within the country, and defends it; and the owner also owns all his own property. So the property is thrice-owned. But the state and nation also defend the owner's rights, as well.)

      So based upon fee-for-service, it would be quite right to tax the wealthy far more than the poor.
      Indeed, there is little service given by the state in the labor contract. Therefore, the income tax is not well justified under that viewpoint. But that's all theory. Money is roughly equivalent to power; and we have what we have, and it's not going to change for the better. At least, until someone figures out how the powerless are going to use power to take power from the powerful, changes will generally be for the worse. And when someone does figure it out, I don't doubt that we'll have something as bad as the French Revolution, and then things will be much, much worse.

      --
      Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
    3. Re:Erm, and? by Fyz · · Score: 1

      the choice isn't "Some people get healthcare in the US, everybody gets healthcare in Europe", the choices are "People who can/want to pay a lot for healthcare get great healthcare in the US, everybody gets mediocre healthcare in Europe."

      Bullshit!

    4. Re:Erm, and? by carlislematthew · · Score: 1

      Yes, but then you have to pay for BOTH. You don't get a choice...

    5. Re:Erm, and? by timbo234 · · Score: 1

      And it's not like Europeans have solved this problem - the choice isn't "Some people get healthcare in the US, everybody gets healthcare in Europe", the choices are "People who can/want to pay a lot for healthcare get great healthcare in the US, everybody gets mediocre healthcare in Europe." It's the difference between people who have good insurance can all get an MRI within 24 hours in the US and nobody can get an MRI for months in Canada.

      You've just proved the point of all those people in this thread who claim that Americans have no idea what goes on outside their own country. You do realise that in Canada, Western Europe and Australia we do still have private health insruance don't you? We're still free to pay out of our own pockets for superior medical care, or get the same from a company health plan. And we do - something like %50 of Australians have private health insurance despite Australia having universal health care and heavily subsidised medical drugs.

      The comparison is more accurately put as this:
      In Europe/Canda/Australia everyone, including those who are unable/unwilling to pay for private insurance, get very good medical care from the public system. The catch is unless your condition is critical you have to wait. For routine operations you can wait often 3, 6 or 12 months.
      All the people in those nations still have the option of paying of private health insurance to cut the waiting times and get the top quality care if they want, same as people in the US can do.

      In the US if you are unwilling/unable to pay for health insurance you will only be helped if you become critically ill. Once you've been 'stabilized' to the extent you can walk out of the hospital they'll turf you out, and likely send you a very scary bill for the care you've received. If you develop a long term problem/disease/disorder without insurance you're up-shit-creek-without-a-paddle unless you can pay for it out of your own pocket, in which case you'd likely have been wealthy enough to have paid for insurance in the first place.

      --
      Pre-canned Evolution Links for all those Slashdot holy wars.
  217. Re:In a capitalist economy, stuff like this happen by MadHatter2005 · · Score: 2, Interesting

    What Western countries with high rates of wealth redistribution are thriving? The last time I checked (admittedly over a month ago) a lot of Europe had double-digit unemployment rates. There is also the little problem with Europe's demographic implosion which is going to make things even worse in the coming decades.

    Although I'd be against a totally free market civilization, I'd rather have a society that is heavily tilted towards capitalism than one that was mired in socialism.

  218. This will self correct as the dollar declines by Maxo-Texas · · Score: 1

    We are pumping money out of the country right now.

    The dollar becomes less viable because of this and will decline against foreign currencies.

    At some point- they will stop buying our treasury bills and the financial shows i listen to predict a fairly rapid decline of about a third in value at that point.

    So virtually overnight- the cost of all these overseas workers will go up by about 50%.

    All products from overseas will go up in cost by about 50%.

    On top of that- these countries are already inflating fairly rapidly. Pay increases of 40% a year are not uncommon (along with rampant job hopping- we did the same back in the 80s).

    I give the entire thing about eight more years. Then the few of us who managed to hold on to technical skills will become fairly valuable (I'm planning on going contract again at that point).

    --
    She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
  219. Re:Doesn't seem like outsourcing has helped them m by rholtzjr · · Score: 1

    I know a REAL quick way to save $100 mil. Fire the CEO and not give him his bonuses. Then buyout any stock options he has for pennies on the millions of dollars.

  220. Bank of India by Anonymous Coward · · Score: 0

    The Bank of America today released the anouncement of it's name change to Bank of India.

    In a mass panic panic Americans rushed to empty their accounts, but most found that their that their accounts had already been drained by the increased usage fees for foreign account holders.

  221. I just called BOA by Anonymous Coward · · Score: 0

    I called in and made sure they understood why I'm changing banks.

  222. Re:you can't hide behind protectionist walls, folk by Anonymous Coward · · Score: 0

    Obviously, the parent has figured that his position in the new economy involves posting Amazon referral links on Slashdot. Don't ruin it for him.

  223. Re:Short term epidemic by Ricwot · · Score: 1

    We need Family-Run countries, with a vested interest by the Owner of long-term well-being, say, threats of regicide. No, wait, we changed that.

  224. Re:In a capitalist economy, stuff like this happen by achacha · · Score: 1

    Why must you make it into a "we the indians have such a broad and deep view of the world and you stupid americans are so shallow". It's very defensive and attacking the messenger is always the best way to prove you are right . You like it, go and live in india, but most people from india that I know were more than happy to leave.

    I still find it wrong that US jobs are being sent overseas, it hurts the economy in the long run, but I wouldn't know that in my limited view...

  225. Re:In a capitalist economy, stuff like this happen by Wheely · · Score: 1

    What is wrong here is using blackmail to force people to give up their intellectual property.

    The employees had worked, trained and otherwise educated themselves in order to obtain a skill. Presumably the employer wanted to buy these skills and so employed them.

    This employer seems to be suggesting that they have the right to force their employees to just hand those skills over to some else.

    I have no problem with them being told to transfer knowledge gained about the employers own systems but forcing skilled workers to "train" the offshore staff in say, unix administration, seems utterly reprehensible to me.

  226. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    You're right.

    I've got a fair amount of money in their bank. This week it gets transferred to another. If enough do this, they'll get the message.

  227. Re:In a capitalist economy, stuff like this happen by MaxQuordlepleen · · Score: 2, Insightful

    Canada :) But then we have a more moderate approach than Western Europe, who do seriously need to liberalize their economies. Erring on the side of social responsibility is no bad thing in my book.

  228. They need to outsource correctly by WindBourne · · Score: 1

    Companies like this have it wrong. They all seem to want to outsource to one country. If instead, they would start going around the world, they could pick the best of the best. In addition, they would gain marketing all around. the OSS world (including such companies as MySql, RedHat, TrollTech) has it right.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  229. Reality of Outsourcing by Anonymous Coward · · Score: 0

    Having worked in IT for several investment banks, here are a few first hand observations on outsourcing.

    1. ALL IT staff below senior management level are constantly assessed to see if their role *could* be outsourced. Sadly, not even the most hardworking or loyal staff are immune from this process. There are a small number of individuals (note: not team players) who build themselves an empire reasonably large enough to make replacing them difficult, expensive and a risk to the business (they are identified as the only person who somehow knows to bring back that all important trading system process, when support and the rest of development all failed.)

    2. Testing. Testing. Testing. If you are going to get an outsourced team to develop your code, especially from India, then you really have to insist on lots of testing. I have witnessed too many projects delayed or derailed where code was not rigourously tested, and the assumption was that it was being done "over there".

    3. "Of course we can do that". Famous last words. Got a requirement for COBOL? The offshore team say they can do that. Another requirement now for C++? The same team can also do that. The next requirement for Ruby? The same offshore team also do that! Wow! What a team. Better check that code very closely, and ensure it was not the same of Java cut and paste experts we used, who did NOT have any real experience with other languages, but would wax lyrical about their previous projects and experience with those same languages.

    4. Outsourcing/Offshoring/Inshoring -- Horrible terms for the same basic thing - "We are cutting your job because basically we need keep paying bonus to our CxO, out shareholders, and frankly, this is easier than actually really looking at good ideas to grow or improve our business".

    5. Be prepared for a callback. If they outsource your role, and then discover the muppet from the services company they chose, or even the grad fresh from uni in India with zero experience does not have the same level or skills and experience, they may call you back offering to rehire you. If they do this, calmy report you will come back on a contract basis, and name an astronomical rate. You know they are over a barrel, they know they are over a barrel. Enjoy!

    6. Never, ever, train your replacement. Perhaps you would also like to go and park a big ol' kiss on the backside of the greasy senior mismanager who authorised you losing your job in the first place. Most jobs take time not because of the technology, but because of the process. the local or company-wide processes, the red tape, the electronic paperwork. Let the new guy or girl struggle. Instead, use your time looking for the next role.

  230. Multinationals gain either way by tobby · · Score: 1

    Most US companies are multinationals, they are present in many countries, they are global. This makes the US one of the richest countries in the world and its citizens amongst the most prosperous. The US has benefited from capitalism and free trade. When US companies go to other countries with their products, usually because of better technology, more efficiency and better value they win and people lose jobs. Most countries have gone through this stage, People have suffered. This is free trade, this is the system we have accepted, when it benefits us and when it doesn't. For the US with off shoring now it doesn't, for India, it does. Its either this or to close down free trade and close markets to US companies. So what is it, do we believe in free trade?

    That's the macro look. In the micro look things don't look, good, when US companies go to new markets people suffer, now people in us suffer. Nobody can be happy about this but the US being a richer country will have a better solution for affected people, hopefully. And even for people who don't lose jobs there is always an sense of insecurity, this is the worst part of it. The idea that people who are being laid off should train their replacements in India is a cruel joke, macabre. BOA should pay and get these people trained.

    The paradox in is in both instances corporations benefit. But free trade gives you an option, But Americans are not helpless, as consumers you can vote with your wallets and boycott such companies.

    --
    karma
  231. Take your own medicine please by snowwrestler · · Score: 1

    Your description of the U.S. fits perfectly with a certain image of the U.S. that is promulgated outside its borders, typically by those with little personal experience in the country. Let's see if this fits with your image of the U.S.--hospitals never refuse treatment to anyone. Did you know that? If you are sick or injured you will receive treatment. The only difference is that in the U.S., the ensuing bill has the name of a private company on it and reflects the treatment you received, while in the Canada, your bill is standardized, comes once a year, and says "CRA" on it.

    "For the sake of ideology it seems, folks in the US are willing to stand by and watch people die..."

    To those of us actually living in the U.S., this type of statement is so wrong it's laughable. Try this--provide me with some stats on how many people in the U.S. died last year because they were refused treatment for lack of payment.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
    1. Re:Take your own medicine please by MaxQuordlepleen · · Score: 2, Insightful

      Actually, I grew up in a Canadian border town, socialized with and knew many US citizens. I did IT work for a medicare HMO (yes, I was outsourced foreign labour :P), and I understand what a lack of proper, long-term, preventative care can do to a person's enjoyment of life as well as their overall life span. If the fact that hospitals don't turn people away helps you sleep at night, great, but that's not the same as providing adequate care to your citizens.

      I also vividly can remember a young woman (a US citizen) who I knew years ago, who managed a record store. She worked hard for her eight dollars an hour and had few complaints, until the day she was diagnosed with MS while uninsured. I am pretty sure that this person would have some arguments with your point of view.

      I'm not coming at this ideologically, I don't think that the United States is the great Satan or that there is nothing to admire in your dynamic economic system. I'm usually considered pretty conservative on this side of the border. I just think that your social model is pretty wasteful of human potential. Maybe the US has enough of a population that it can waste a few million children per generation due to inadequate schools, social programs, et cetera, our country has a small population and doesn't have this luxury.

    2. Re:Take your own medicine please by Shajenko42 · · Score: 2, Informative
      Let's see if this fits with your image of the U.S.--hospitals never refuse treatment to anyone.
      That's not quite true.

      Emergency hospitals can't refuse to treat you if you are critical. This means that if you are in immediate danger of dying, they have to make you "stable". This means that you are no longer in immediate danger of dying.

      Now, if you have a serious illness or injury, but you are not in immediate danger of dying, then they can kick your ass out into the street. Or, they can charge you hundreds of dollars for a bandage (check your bill next time you go to the hospital). This means that a lot of people will not go to the hospital until their problem becomes really bad, which means it will be much more expensive to treat, when a shot of penicillin early on might have cleared the whole thing up.

      This is one of the big reasons that health care in the US is so expensive - cheaper preventative care is skipped because the poor can't afford it, and won't be able to pay the very large bills that come when the problem becomes impossible to ignore. These costs get passed on to you.

      There are two solutions to this problem - simply paying for the cheaper preventative treatment for the poor out of public funds, or allowing emergency rooms to kick anyone they want out, resulting in the avoidable deaths of a great many people (very few people want this).

      Of course, the health insurance companies benefit the most from the current setup, so they want things to stay the same. But the rest of us would be far better off if we just paid for all simple treatments out of public funds.
    3. Re:Take your own medicine please by WhiplashII · · Score: 1

      As with most things in the US, any problem can be solved. Seriously, if you still know this lady (and she hasn't figured this out already): In the US, anyone can start a company. In most states, any two people that form a company together can apply for group health care coverage. In at least IL (state laws vary), the group health care provider cannot refuse you coverage - they do a medical check and then they can adjust your rates up to 150%, but that is it.

      To be honest, though, she really should have had insurance - at least for the catostrophic stuff. The easiest way to get insurance if you are young is to apply to your local college - by law they will require/supply medical insurance.

      --
      while (sig==sig) sig=!sig;
    4. Re:Take your own medicine please by Achromatic1978 · · Score: 1
      Try this--provide me with some stats on how many people in the U.S. died last year because they were refused treatment for lack of payment.

      Whilst agreeing somewhat with your comment on the exaggeration, I think your retort could have done with some expansion, including "how many people died because /they/ refused to go into hospital and burden their estate/children/family with unnecessary medical bills, or for fear that they would not be able to afford ongoing treatment once the bills started rolling in, and didn't want to have some sense of hope deflated".

    5. Re:Take your own medicine please by Lockejaw · · Score: 1

      In the US, anyone can start a company. In most states, any two people that form a company together can apply for group health care coverage.
      That company better have some really stable revenue sources ready to go at startup -- it's not like this lady is going to have a lot of money saved up from her current job.

      In at least IL (state laws vary), the group health care provider cannot refuse you coverage
      That still doesn't exactly leave the insurance providers at the mercy of the consumer.

      they do a medical check and then they can adjust your rates up to 150%, but that is it.
      Ooh, I bet that's easy to afford on $8 per hour!

      Of course, Illinois law doesn't matter in states that border Canada.

      --
      (IANAL)
    6. Re:Take your own medicine please by WhiplashII · · Score: 1

      Well, my point was that it can make sense to start your own company (you know, a company with no product... no costs... only one employee) just to get coverage. Weird but true...

      --
      while (sig==sig) sig=!sig;
  232. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    The fact that the richest country in the world, with the highest health care spending per-capita, still can't find its way to provide basic health insurance for every citizen is repugnant. For the sake of ideology it seems, folks in the US are willing to stand by and watch people die for lack of decent health care, and live without a hope of a better future for themselves or their children.

    It's natural selection, baby. Right Wingers who support pure capitalism and think evolution is bunk are themselves merely the result of effective meme propogation. All you have to do to fix America is to get the people to recognize this voluntary natural selection in their lives and realize that while it may be optimal for gene or meme pools, it isn't very ethically palatable in a civilization.

  233. Re:In a capitalist economy, stuff like this happen by computerjunkie · · Score: 1

    What you, and sadly most Americans, don't understand is we are not a democracy. A great deal of, if not all of, the US welfare system is quite unconstitutional. We are not at liberty to create social programs and implement them according to our alleged underlying Constitution. The fact that we do some and don't go all the way with socialized medicine belies the fact that we have some lingering sense of our heritage.

    Now whether it seems right to your or not, in a completely different country and continent, that we have a less socialized medical system is pretty irrelevent. Everyone is going to die. Some people on socialized systems die when services are backlogged. Some people get less than adequate care in socialized medical systems because some of the capitalistic motivation is taken out of the system, etc. There really isn't a one-size-fits-all solution for health care in our country our yours. There isn't a perfect system and while ours has flaws so does yours.

    Interestingly, there are more medical breakthroughs, that benefit the entire world, coming from operations that are funded by capitalistic medicine that help prolong life. In fact, I'd argue that our capitalistic health care system, with its profit motive, has done far more to save lives and extend the quality of life for all the socialized medical systems, than they have ever done for anyone else. You can benefit from what we do and then complain about repugnance from the outside looking in and miss where you have benefitted and miss the fact that your systems are crumbling due to old age, lower birth rates of those with means, and the influx of cheap foreign labor into your markets that are less well-to-do and cannot contribute at the same rate to sustain the socialized medicine experiment.

    Does it suck that health care is expensive here? Surely! But, it's not everyone else' repsonsibility to take care of me.

  234. Re:NO. Time to change to a CREDIT UNION by EvilStein · · Score: 2, Interesting

    "Any services you know of that a bank can do a CU cant?"

    yeah, give me a VISA check card (Golden One CU runs a credit check before giving out what EVERY OTHER FUCKING BANK IN THE STATE DOES), not hold deposits more than $500, and actually have some farkin branches.
    I still have a CU account because all of the branches are too far away for me to go close it, but they treat me like shit. Oddly enough, Bank of America has actually given me *less* trouble than any other bank I've ever dealt with.

    Credit unions suck as much ass as most banks do. Don't fool yourself.

  235. This is nothing new. by Ptraci · · Score: 1

    Companies have been doing the same thing with manufacturing jobs for years. The company I work for did it last year, moving all of the higher volume lines to China. The people who were being laid off had to help in that project.

  236. So let me get this straight by phorm · · Score: 1

    The "Bank of America"... with the proud name it has, is moving to offshore workers. Does anyone recall a case where an overseas worker (health sector, I believe) threatened to release confidential client info unless being paid a 'bonus.'

    Sounds like a reaaaaaaally safe place to put your money... I hope the customers think so too.

  237. Re:Training... by Anonymous Coward · · Score: 0

    Yep, that's what I would be doing...(Sample training sessions follow:)

    "So, you just install this copy of Windows that's burned on this cd...yes, it's a legitimate copy...I think..."

    "And these virus/worm things are very good. They automatically replicate and patch problems in the systems. Use as many as possible to correct problems, etc."

    Yeah, I'll 'train' them, all right...:-)

  238. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0
    An american can make, lets say, $1000 per stolen SSN#. Someone from India can make, lets say, $1000 per stolen SSN#. Who is more likely to steal them? Well, lets look at the wage-price ratios...


    The question here is really about incentive.

  239. Re:In a capitalist economy, stuff like this happen by gnuLNX · · Score: 1

    That was without a doubt the best comment I have ever seen posted on slashdot...no. That was the best comment I have ever seen posted on the internet. Please Please Please dude/dudette send that letter to your congressman. You just presented a whole side of the story that no one is debating. If you truly want to make a difference then please voice THAT concern. There are a lot of people that need you.

    Nice Freaking Post.

    --
    what?
  240. Re:In a capitalist economy, stuff like this happen by DamnStupidElf · · Score: 1

    Over the longer term, what have these idiotic managers done? They've disconnected themselves from the very communities they serve. Sure, it's cheaper to have a bunch of lower paid foreigners do this work. But do they really understand what they're doing and why? Will they know when they've run in to a problem? Will they be able to reason their way through regulations and laws they had nothing to do with?

    Let's turn your argument around. Do you think the managers really understand what they're doing and why? Will they know when they have outsourced *themselves* out of a job by relying entirely on another company to do what they were responsible for? Outsourcing eventually works higher up the chain and at each step there is more difficulty and cost in re-insourcing. At some point it becomes a foreignly owned company that is more economically efficient than the original because the management cruft and high priced labor has been removed.

  241. Re:In a capitalist economy, stuff like this happen by crucini · · Score: 1

    Your argument is invalid at the start because it relies on a categorical imperative: if an action is right for one, it is right for all. If a locksmith moves to Littletown, OH because there is no locksmith for 100 miles around, he might do well. If every locksmith in the USA moved to Littletown, they would not do well. The categorical imperative is a bad yardstick for economic decisions.

    Secondly, the US has been "losing" jobs to automation, offshoring, and efficiency increases for at least 100 years, and still has low unemployment.

  242. Re:In a capitalist economy, stuff like this happen by AB3A · · Score: 1

    You may be right about that. However, the company overseas is not the bank. It's the organization of IT contractors that does banking systems. The bank itself is probably still going out of business. The conglomerate may pick up new business, but most of the old business from the completely outsourced bank is probably not coming their way.

    I stand by my previous recommendation. This stock is not likely to be profitable in the long term.

    --
    Nearly fifty percent of all graduates come from the bottom half of the class!
  243. Re:In a capitalist economy, stuff like this happen by skahshah · · Score: 1

    It's funny that this post has been modded funny !

  244. Why the 5 page outsourcing debate? by Anonymous Coward · · Score: 0

    Personally, if I was blackmailed into training my replacement in ANY situation where I was not leaving of my own volition, I would be enraged.

    Plus has Bank of America thought about possible fringe "benefits" of this decision? These workers have access to customer data and knowledge of the bank's security practices. Personally, I would go in and fill up my trusty flash drive, note any gaping security holes, and tell them to shove their severance pay up their collective asses sideways.

  245. Re:In a capitalist economy, stuff like this happen by crucini · · Score: 1
    Look at the cost of using a foreign ATM...And the bankers laugh all the way to the, uh bank.

    In that case, why don't you buy your own ATM? You should be "laughing all the way to the bank" in no time!

    Of course, your ATM won't actually work unless you connect it to an EFT network. That could involve both a fixed and per-transaction cost (I have no idea.)

    So now your ATM is humming along, knows how to contact banks and process transactions. You should be rich in no time. But there's one problem - no customers. There aren't enough people in your living room who want to use an ATM. You'll need a location, preferrably a high-traffic one. Only problem is, you're competing with lots of other ATM deployers. So you either pay through the nose for a high-traffic location, or get a free location in some bar where the owner hopes the ATM will increase sales.

    There is one more step before you can laugh all the way to the bank. Cash. You'll have to contract with an armored transport company to service the ATM.

    How many transactons per month would it take just to break even?
  246. Re:In a capitalist economy, stuff like this happen by Money+for+Nothin' · · Score: 1

    It looks great on paper. It's exporting jobs for reasons that make short-term economic sense, but it will have long-term costs to the whole economy.

    It's just the other way around: there are considerable short-term costs (of retraining displaced workers), with considerable long-term economic gains (cheaper products and the evolution of technology due to the money saved by outsourcing/offshoring, which enables those products to be delivered ever more-cheaply).


    Follow it to its natural completion: ALL easily exportable jobs being transferred out-of-country.

    This isn't a dynamic thought. You're ignoring the changes that occur in supply/demand of labor over time.

    Compare the wage dynamics of India vs. America over the last 5 years. There has been double-digit growth in wages for Indian techies (with single-digit inflation rates, i.e., they are seeing positive real wage growth), while in the U.S., wage growth has only kept pace with inflation (from around 1% in 2001, to some 3.5% currently, i.e., we are seeing no real wage growth nor decline). India's wages for IT people are now about 1/4 of what they are in the U.S., up from being 1/10 those of Americans' in the year 2000.

    In short, there is a balancing of wages between the two nations: India is rising towards the level of America, while America stagnates. Eventually, America's wages will grow again, and India's will keep growing, but at a faster rate than America's.

    My biggest concern is that India does not have *enough* IT people. Most of the people there are still dirt-poor, while the IT people get rich. There needs to be some training available for the other 80% of the nation's people, so they too can work in call centers, etc.. With over 1 billion people, India can soak up a lot of rather fantastic economic growth...


    Given the long-term implication of widespread outsourcing, I'm fully within my right as a consumer to say, "No, I'm not buying your product if you outsource most of your workforce elsewhere." I'll buy local -- even if it costs a little more -- because that is of greater benefit to me. Somebody employed by a local company is more likely to buy *my* product, and keep *me* employed. This isn't socialism or xenophobia, it is understanding how the economy is interconnected in more ways than a single company's financial statements, or even the economy-wide corporate profitability, can show.

    Why trade then? Take your argument to its logical conclusion.

    Why trade with people from other states? They are just taking your job too. Why trade with people even from other cities -- those pesky assholes in L.A. might be taking jobs from the easy-going folk in San Francisco. In fact, why trade with even your next door neighbor? He too is out to take your job. Right?

    Not really, because it is likely to be a *different* job, and not the exact same one you find yourself in. This becomes increasingly-true as an economy's workers become more specialized in the work they do, which will be the case as machines take over the routine work that used to be performed by armies of laborers (manufacturing automobiles comes readily to mind). And because of this, it allows your neighbor to do work you don't have time to do (or don't *want* to do, such as cleaning toilets at movie theaters, or flipping burgers). You trade your money for their time because it makes your life more efficient and more enjoyable.

    You are making an argument against free trade at all levels -- neighborhood, city, state, national, international, and even interplanetary (if we ever find others on other planets to trade with), etc.. There is no sound argument against free trade whatseover -- it's one of the very few issues the vast majority of economists agree upon.

    Is capitalism good for the poor (and everybody else, in the long run)? You bet it is! See my sig... :)
  247. Re:In a capitalist economy, stuff like this happen by Money+for+Nothin' · · Score: 1

    Your analysis of situation is based on an idealistic text book "free market" which does not exist in the real world. There are no free markets. There are trading agreements, treaties, immigration laws, manipulated currency valuations, etc. all of which are politicized, contrived and not influenced by magical "invisible hand of the market". These factors render your simplistic analysis and conclusions useless.

    You've just pointed out exactly why there are no pure free markets: it is because governments stand in the way. You correctly note the politicization of various things that *could* be purely-economic: trade agreements, immigration laws, currency valuations, etc..

    These are not the works nor the fault of the free market, nor the economists who espouse free market theory. These are the faults of various governments around the world.

    Not that any government in a developed nation will be disbanded anytime soon, leaving an anarcho-capitalist society to remain. On that, you're quite right: libertarian ideals are clearly not aligned with modern reality.

    And that's the whole point libertarians make: that the free-market systems they espouse *can* work -- if only governments would get out of the way and let them (it's the same argument the socialists of the 1960s made about big-government socialism, except in reverse). Whether that's *actually* true in practice is another question of considerable debate (and on which I debate myself and other libertarians)...
  248. So you want training, eh? by Tablizer · · Score: 1

    Raveev, when you see any error message, just type "DELETE *.* /S"

  249. Re:In a capitalist economy, stuff like this happen by Tablizer · · Score: 1

    Naked capitalism can be very ugly. Nasty abuses of capitalism are what resulted in the Communist revolution, unions, and plays such as Les Miserables. Capitalism does not guarentee equality. Any equality that has happened under capitalism has been lucky, and may be coming to an end. Large companies have had way too much bargaining power for last 20 years, manipulating politicians up th wazoo. They need a counter-force of some kind to balance them out.

  250. Ahh, Tata... by FooBear · · Score: 1

    I remember these guys. Shortly after DEC was swallowed by Compaq, I was on a conference call for an RFP. We had one of the Tata guys on the call extolling the virtues of his company. In an attempt to impress upon us the fact that his organization was a major player, he said, "Oh, it is absolutely true; Tatas are enormous in India."

    Several seconds of silence followed. "You don't say...", I finally replied.

  251. That is just plain malicious and unproductive by backslashdot · · Score: 1


    If a job is so repetitive that it CAN be outside to a total idiot, we can presume that one was getting paid for simplistic work. If a job was initial setup, then it was the employee's responsibility to ensure that he/she got the compensation expected (perhaps a royalty/revenue agreement) prior to doing the work in the first place. Not expecting continuous pay for something mundane. Nobody should be forced to buy something at a certain price.

    Causing future issues to occur is:

    a) Taking out revenge on a replacement, who may or may not be competent. No matter how tempting the satisfaction of it, you are unfairly going to cause him to seem incompetent. Furthermore, all he did was apply to a job offer (is that really wrong/evil)? Most people aren't told "hey you'll be replacing some fat guy who'll now be on the street". Although many people think there is a fixed number of jobs in the world and workers somehow use up that amount of jobs, this isn't the case. In fact many people think that by doing a particular job they are not only getting paid but improving global quality of life for others by providing services affordably thus enabling/freeing up others to provide even better services. It may seem like crock, but that's the way it is.

    b) The employer is probably insured against this type of stuff (if it's a corporation, one can bet on it). So aside from harming that employee and especially the poor individual customers who depend on the company's reliability, the people involved in the actual decision process of outsourcing the job will not be tinged.

    c) The act is a criminal violation of law because of the malicious intent involved. Most are against criminality and would say "we are a nation laws" for other things right?

    1. Re:That is just plain malicious and unproductive by Anonymous Coward · · Score: 1, Insightful

      In what way can it be a violation of law to obey the instructions of your employer as they have written then down? You have a job description, which is the basis for your pay. So, follow it - even if they never bothered to update it with the 500 things you do in your "spare time" - it isn't like you were being paid for those, and you have no future career advancement at the company to shoot for.

      Likewise, how is following an official company policy or SOP a violation of the law?

      A typical employment agreement in the US is that a worker performs some work and gets paid for it. If either party becomes dissatisfied they can terminate the agreement. It is generally rare that employees are under contract to actually perform any level of service. In fact, for most exempt employees in the US if you started showing up to work for 1 hour per day they would probably need to pay you full salary up until the day the officially fire you - because you aren't paid to show up for a particular number of hours per week, but rather to work for them - the pay is the same for 80 hours, 40 hours, or 1 hour. If they want to pay you hourly then they open themselves up to all kinds of labor law (overtime, etc).

      In any case, an employee should follow instructions to the letter - it isn't their problem if the whole place falls apart a week after they leave.

  252. Re:In a capitalist economy, stuff like this happen by Chowderbags · · Score: 1

    Sweeden (that socialist haven :p) has a 5% unemployment rate. They have a balanced budget (slight surplus, actually). They don't have as much public debt (as a percentage of GDP) as America. They have lower inflation than the US. They also have a 2.7% GDP growth rate, which ain't too shabby.

  253. Lower US wages? by Tablizer · · Score: 2, Insightful

    If Americans were willing to work for lower wages, then labor wouldn't NEED to be outsourced.

    1. Those IT workers in 3rd-world countries live quite well, often having a maid and personal drivers.

    2. Why would somebody go into IT with low wages if they can get just as much being a Wallmart greeter or Radio Shack salesperson?

    3. Much of higher cost of living in the US comes from following safety and pollution standards that many 3rd-world countries skip. Thus, we would have to risk babies with lead in their brains to lower the cost of living in the US to their level.

    1. Re:Lower US wages? by Anonymous Coward · · Score: 0

      If Americans were willing to work for lower wages, then labor wouldn't NEED to be outsourced.

      The primary cost of the US worker is directly related to regulatory cost. Regulations, including taxes, social security payments, workmans compensation insurance, health insurance benefit, workplace safety requirements, overtime and exempt employee regulations, reporting requirements and numerous direct and indirect costs are added to the US worker by the Federal and state governments, making a relatively most workers elsewhere (with the exception of the EU and some developed asian economies) a better value.

      Consider all of the embedded taxes a US employee brings to his or her salary or wage requirement. Expect the employee to get to work and he must pay over $0.50 in fuel taxes per gallon in most areas. Expect him to live under a roof and he must pay property taxes - or if not him, his landlord (who will pass it onto him). Add to that an excessive sales tax environment and some compute over $0.63 per dollar of his wages go to pay the government.

      So unfortunately the tax and spend happy government (both parties) has made us all overpriced.

    2. Re:Lower US wages? by Anonymous Coward · · Score: 1, Insightful
      Why would somebody go into IT with low wages if they can get just as much being a Wallmart greeter or Radio Shack salesperson?
      I'd take any halfway interesting desk job over spending all day on my feet, in a uniform, only getting rest breaks on a schedule, saying the same things over and over to the average consumer.
    3. Re:Lower US wages? by Tablizer · · Score: 1

      The primary cost of the US worker is directly related to regulatory cost.

      Perhaps, but regulations are not necessarily a bad thing. This is not the place to get into an argument about which are good.

    4. Re:Lower US wages? by Tablizer · · Score: 1

      Perhaps, but the pay for desk jobs may be lower in comparison than in the past.

  254. Indian bank union demands end to outsourcing by Kaemaril · · Score: 2, Informative

    Fancy some irony?

    RBI staff threaten to strike work

    New Delhi, June. 6 (PTI): Reserve Bank employees, who observed a token sit-in protest today, threatened to strike work if their demands for putting an end to outsourcing of jobs and continuation of revised pension scheme were not met.

    Read the rest...

    Looks like it's not just US workers who feel threatened ... :)

  255. Re:OMG! Worker ownership! Mod parent up! by xero314 · · Score: 1
    Everyone always seems to forget that ownership of capital by labor...is completely different from government socialism.
    Lets not say completely. Governmental socialism, if such a thing exists, is similar in may respects to Libertarian Socialism, or Anarcho-syndiclism, both of which are systems where in labor controls resource (I can't say labor controling capital since both denounce the idea of capital). Both Libretarian Socialism also does not specifically support to complete removal of government, only that the will of the people determines the direction of government.

    Just trying to clear it up for people who think Authoritarianism and Socialism have to go hand and hand.
  256. Good, cause I hate BofA by JoeCommodore · · Score: 1
    So they are effecivly loosing all thier in-house talent and relying on people from another country to be their innovative core - and keep thier value. Heh.

    A few yewars down the line they will realise they have no more intrinsic value (as the outsourcing companies and staff are also doing the same thing for just about every other bank) and might as well merge with more failing banks to try to survive.

    All I can see with outsourcing is we are paying/training/encouraging people in foriegn countries to work better than us. Yep, not really helping the American education standards or our econpmy in the long run.

    --
    "Enjoy what you're doing! If it becomes drudgery, you're doing it wrong!" - Jim Butterfield
  257. Employees that don't have a vested interest, lose. by NRAdude · · Score: 0

    In all manners of outsourcing, it is an expression of antiquated services re-stationed in a country that can adjust correctly to the viability in the cost of living it provides and resembles in that country.

    The problem with out-sourcing in America, by the United States, is the fact that there aren't many new jobs and ventures being recreationaly planted and studied for the future. I can't speak on outsourcing, other than knowing that an employee should choose a percentile of stock options to their pay-check if they are certain their business model in the company is a reliable investment sure to draw value in the future. Perhaps, it is your one defining moment to choose that investment, knowing that the assets of the company will change value upon entering that forein country. That induction is to provide services primarily to the United States as originally planned for outsource. Do you think it's not possible for an interest in that corporation would offset or discharge any purchase of its services?

    Of'course, I've never been employed in the modern-defined way. I only invest, and draw on that investment as a creditor would. All the outsourced "jobs" will be impossible to compete to, and that's the purpose of the evile people trying to conquer America and split it up with their alleged "Free Trade Zones" and the "Pan-American Union" being negotiated with Bush and Fox and that Canada Prime Minister (I cund remembre la nom). The jobs are going, and the rate of research and development, even the skill to implement new foundation, is not probable to cause any large divergence in skill requirements that those jobs too are not secured by the United States.

    In short, trust in Willy Wonka fact: don't give the Everlasting Gobstopper to the bald spook waiting outside. Try to ride the implosion by advancing the company's portfolio and refining its process. You don't see Nintendo and Sony outsourcing jobs.

    --
    without prejudice
  258. Re:you can't hide behind protectionist walls, folk by AgileGuru · · Score: 1

    bah, sorry about the referral link; wasn't paying attention to that. If I was paying attention it would have made sure it was mine instead of google's... :)

  259. Re:In a capitalist economy, stuff like this happen by Yizzerin · · Score: 1
    Outsourcing is like delegating simple chores to your 8-year-old kid -- in theory, he could clean the bathroom for $5, freeing you up to do your $xx/hr job, but by the time he's called you up and interrupted your work to ask what cleaner to use on the toilet, where the spare sponges are, and whether he needs to vacuum the bath mat, you would have saved time by just doing it yourself.

    That is a great way to describe it! But I wonder if there are any jobs that might not fit that description, that are entirely able to be replaced? Seems to me in most cases tech jobs cannot be replaced so easily, but what about transcription jobs, etc?

  260. Ok Remesh, now type in cd / enter rm -rf *....... by MoronBob · · Score: 1

    I bet it will be good training.

    --
    Telecommuting! What about socialization?
  261. Re:In a capitalist economy, stuff like this happen by iggymanz · · Score: 1

    yes, the low caste aren't getting the work or the money. that is the point. the accusation is quite appropriate.

  262. Re:In a capitalist economy, stuff like this happen by Ninjaesque+One · · Score: 0

    While we /.ers do not know much on financial matters, we are not so base that we would have to ask you a question on currency exchange and deflation.

    --
    Ninjas and pirates. How piquant.
  263. Story of Kevin Flanagan by Tablizer · · Score: 1

    The suicide of Kevin Flanagan was briefly mentioned in the article (without name). Here are more details for those interested:

    http://www.engology.com/BobFlanagan.htm

  264. Re:NO. Time to change to a CREDIT UNION - NEVER! by dfjghsk · · Score: 1

    There is no way I will ever do business with a credit union.

    I still remember an article I was reading about a local CU that went bankrupt in Denver or Boulder, Colorado (which is where I am).

    When you open an account at a CU, you are not just their customer; you are a "Member" of the CU. Basically, you are not just a customer, you are part owner.

    When the CU went bankrupt, those "members" didn't receive all of their money back. The money the CU had left was used to pay creditors, and the rest was divided up by the "Members". No one received all of the money that was in their checking account

    At least if I get an actual bank account, I get my money if the bank decides to close. That is a very valuable service. Let me know when a CU offers that.

    --
    Help me take back Slashdot. When did 'News for Nerds' become 'FUD and Conspiracy Theories for Extremist Nutjobs'?
  265. They need Indians because... by sufijazz · · Score: 1

    The U.S. needs Indian IT workers desperately because all American techies are busy helping Bush monitor web searches, phone conversations, e-mails, IM chat and every other means of communication known to man.

    --
    2+2=5 for very large values of 2.
    1. Re:They need Indians because... by Anonymous Coward · · Score: 0

      Your tinfoil hat is on too tight, numbnuts.

  266. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0
    >Or are you a socialist?

    Yes, I'm a socialist.

    I don't mind competing with Indians or anybody else anywhere in the world.

    I do mind living in an unequal, brutal capitalism, where I have to compete with workers around the world who are educated by their governments and living with the benefits of socialism.

    I'm pissed off having to pay off my college loans, when I have to compete with immigrants who were educated, free, at state expense, in some of the best schools in the world in the former Soviet Union.

    I'm not pissed off at the immigrants -- they're great guys (and good programmers). I'm pissed off at our politicians who decided that it's our personal responsibility to come up with $30,000 a year for college.

    Up to the 1960s, the City College of New York and its associated colleges offered a free college education to anyone who could pass the entrance exam and keep up his grades. CCNY, Brooklyn College, etc. turned out Nobel laureates and the creators of Silicon Valley like Andrew Grove. The New York State and California university system were almost as cheap, and (when Ronald Reagan was governor in California) you could collect welfare to get through college. Those free City and state universities were engines of American technology. Now a PhD is a rich kid's toy.

    I don't understand why kids today don't demonstrate in the streets, the way the Indian students do, and the French students do, and demand a free education for them too.

    If you have to teach Indian programmers to take over your job, you should learn something from them too: how to organize to demand your rights, and your share of the wealth that you deserve.

    You should do what they do -- get a hundred of your friends together, to demonstrate for free schools, housing, health care, welfare, and a living wage. If you don't, then you *deserve* to work behind the counter at Burger King at age 45.

    Here's some facts for people who fall for that bullshit from Thomas Friedman. The socialists are responsible for the Indian IT industry itself:

    http://www.counterpunch.org/cockburn06102005.html

    India has done well in some senses at IT. But this is not a parable of private enterprise unchained. The topmost -- elite of elite Indian technologists / engineers come from a handful of institutions known as the Indian Institutes of Technology (IIT). Most of the Silicon Valley people are from there.These are entirely state-set up, state funded institutions. Not a single one of them is private (established or owned. Now, there are alumni in the US pushing to privatize the very institutions that gave them everything.

    Most western correspondents only travel south west from Bangalore to Kerala to deride as "hidebound" a state that elected a Communist government in 1957, distributed land to the poor, has decent health stats, near 100 per cent literacy. In recent years the neoliberals have been running thing there too and in early June this year, in a by-election, voters gave their opinion on such matters as recent efforts to privatize education. Normally elections in Kerala are razor thin affairs. This by-election saw the Congress Party candidate shattered by a Communist Party (Marxist) in the Left Democratic Front who won with a margin over the Congress candidate of more than 40,000 votes, a Kerala record. The LDF is reckoned as a cinch to win the Kerala elections next year.


  267. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    "Sure, it's cheaper to have a bunch of lower paid foreigners do this work."

    I doubt it. They've only saved $100 million over five years. That's only $20 million a year...or the price of one ceo.

  268. there there by muyuubyou · · Score: 1

    It must suck to be poor. Take it easy pal.

  269. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    Oh, poor banks, i feel sorry for them. i mean, it's soooo hard, they're having to eat pea soup just to make ends meet. They're justified for ripping off the consumers at every occasion, I mean, competition is tough!!!......

    I can't stand crap like that. What the fuck, do you expect sympathy? Fuck that. I cannot stand when business complain about costs (or people complain for them) and try to JUSTIFY their horrid ripoffs of people or their enslaving of people in places like china and indonesia.
    Shit like that comes back around.

  270. Re:In a capitalist economy, stuff like this happen by kilodelta · · Score: 1

    So omniscient one, tell me. How did banks manage to run ATM networks in the beginning? Bank fees are excessive. That's my point exactly. And comptetion isn't running rampant if you hadn't noticed. One bank is just like the rest.

    I'm so tired of industry schills trying to say banks aren't raking us over the coals. They are but you just want to bury your head in the sand.

  271. truer words were never spoken by muyuubyou · · Score: 1

    I can understand some basic protection can be state-sponsored, but obviously nothing remotely close to what I've witnessed in Europe (where I'm from). Treatment for basic healthcare should be paid-for and especially so by people who can afford it without a problem (99% of the people can buy a darned cold remedy).

    Charity should NEVER be compulsory. This totalitarian socialistic mindset is scary. I wonder what would happen if a socialist bloc ruled the world... would they try to impose this fucked up system over everybody? I'm afraid they'd at least try.

    1. Re:truer words were never spoken by Anonymous Coward · · Score: 0

      Doing without a cold remedy is no more than mildly uncomfortable. Basic health care is being able to see a doctor when something's going wrong in your body. Incurring a 200 USD expense is a nuisance for us, but if you're poor you literally cannot do it.

    2. Re:truer words were never spoken by Anonymous Coward · · Score: 0

      Charity should NEVER be compulsory. This totalitarian socialistic mindset is scary. I wonder what would happen if a socialist bloc ruled the world... would they try to impose this fucked up system over everybody? I'm afraid they'd at least try.

      Thats very nice of you to feel for a "totalitarian socialistic" world. Do all of us a favor and get rid of the socialistic minimum wage act in the USA so that tens of millions of poor Americans doing minimum wage now would get paid 1 cent/hr. Then wait and see how American society collapses into a hell. Bottom line, people living in a glass house should not throw stones at others.

  272. US Bank by Stalli0n · · Score: 1

    I just got my first job, and now I won't be opening either of my accounts with BoA. Hopefully US Bank is independent of the BoA empire, as this is absolutely disgusting.

  273. Redefine the situation to control it by bussdriver · · Score: 1

    They have been defining the terms, context, and even the scope of the situation. So "thinking" is limited as much as possible.

    Example:
    Corporations are a government creation, they only exist as regulations. Yet any talk of regulation to limit them or their influence over government is called socialist or communist (and those two are often equated as well.)

  274. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    "If we trust free market principles, it turns out that such behaviour is in the long term in fact the best for everyone - outsourcing ventures are only successful if they achieve the right balance and provide good service for reduced costs."

    NO. Free market principles work only within a context of ethics and morals. Without such they are inhumane. That's why we had slavery. You can justify slavery with your line of reasoning. In fact, I'm sure you like the idea. If you could get away with a child sweat shop, why not? And outsourcing is not best for everyone. The US citizen worker is being screwed. Justify all you want but it's really only best for the greedy foreign corporation who provides the worker bees. The US company is likely not getting a good return (many horror stories), the US worker is being screwed out of stable employment and higher pay, and the US federal and state governments is losing out on income tax from the workers.

    "Or are you a socialist?"

    No but you are a fascist.

  275. Thanks by buss_error · · Score: 1
    Bank of America (BofA) is moving thousands of tech jobs to India

    Thanks for posting this. I was leaving my current bank because of oursourcing, trouble accessing my funds, and language barriers with the "service" rep getting it fixed. I was considering BofA, but not anymore.

    --
    Necessity is the plea for every infringement of human freedom. It is the argument of tyrants; it is the creed of slaves.
  276. Re:In a capitalist economy, stuff like this happen by c_forq · · Score: 1

    It is amazing how the constant influx of Irish, Polish, German, Italians, and other aliens in the past didn't suck the life of our economy but somehow the current influx is. Influxes of immigrants have always proven positive for our country, while the immigrants themselves are treated poorly and the established populations always fear losing jobs and downfall of civil society. Seriously you think people would learn a few things from their high school history books.

    --
    Computers allow humans to make mistakes at the fastest speeds known, with the possible exception of tequila and handguns
  277. Re:you can't hide behind protectionist walls, folk by Edmund+Blackadder · · Score: 1

    Before anyone actually buys this terrible book please check out this hilarious review:

    http://www.nypress.com/18/16/news&columns/taibbi.c fm

    And no I will not get any money if you click on the review.

  278. Yes. by jvance · · Score: 1

    Your local credit union.

  279. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    Yet at the same time has a higher suicide rate then the USA...

  280. i WORK for Bank of India er i mean America by Anonymous Coward · · Score: 0

    The mood in all of the offices is one of sadness and gloom, knowing that anyone can be hit at any time with the executive greed axe, I think it's safe to say about 80% of the associates are actively looking for other jobs. From the inside, all of the layoffs and cutbacks are causing serious bottlecks in procedures and proecsses. The "Higher Standards" phrase is a complete joke and anyone working for or not working for the big bank can provide numerous examples of lower standards, flawed processes, greedy and selfish decisions by the top brass.

    I refuse to do any banking with my employer, myself and everyone else I know and work with use credit unions. What does that say about BofA? Why are you still banking with BofA?

  281. Counterexample: by Ivan+Matveitch · · Score: 1
    American affirmative-action for blacks versus France's reluctance even to acknowledge the existence of its miserable Muslim underclass.

    Tell me again about that enlightened social policy?

    1. Re:Counterexample: by carlislematthew · · Score: 1

      Because the muslims are not French. In France, you cannot ever be "French" unless you were born in France, had French parents, etc etc.

  282. Eat it like you mean it! by darkhitman · · Score: 1

    Does this remind anyone else of forcing someone to eat their own excrement? They don't want to eat it, and when they're done, they won't have anything to show for it.

    To quote Jay and Silent Bob Strike Back, "[W]e're gonna make 'em eat our shit, then shit out our shit, then eat their shit which is made up of our shit that we made 'em eat."

    --
    Tell me something...it's still "We, the people"... right?
  283. for what it's worth by Ivan+Matveitch · · Score: 1
    this kind of ethically nihilistic dog-eat-dog protectionism tempts me to buy posters of k. marx and a. smith.

    seriously: what is so noble about vying for a bigger slice of the pie? (something otherwise known as 'selfishness' or even 'theft'.)

  284. It's a tax dodge by sydbarrett74 · · Score: 2, Interesting

    The reason why companies outsource is simple -- to lower their tax liability. With FTE's, you have to pay FICA, Social Security, Medicare and other payroll taxes. If you outsource (whether keeping it in the country or not), you can deduct the whole shebang as a cost of doing business. I'm sure there are small savings to outsourcing in addition to the tax savings -- but they're nothing like what proponents claim. Administration and overhead increase as a result of outsourcing, negating a lot of the savings. Now I hope nobody mods me as a Troll or Flamebait or anything, but there is a possible solution to all of this -- ***REFORM THE TAX SYSTEM IN THIS COUNRY!!!!*** ... I am a proponent of the FairTax, which would abolish the IRS, repeal the 16th amendment, and take us to a consumption tax where the costs of government are visible for all to see. Take a look at it. You just might like it.

    --
    'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
    1. Re:It's a tax dodge by espressojim · · Score: 1

      Nice. I like your new taxation idea called "Fuck the Poor", and I wish to subscribe to your newsletter.

    2. Re:It's a tax dodge by nfnstm · · Score: 1

      How about eliminate income taxes on business profits, and put in place a sales tax on services.

  285. Join a credit union by sydbarrett74 · · Score: 1

    Fuck banks. Join a credit union. Here in Virginia, simply taking a course at a community college makes one eligible for membership to the Virginia Credit Union, for example. The nice thing is that, by virtue of having deposits in a CU, you own shares in it. Therefore, they tend to treat you much nicer (since you're not just a customer, but an equity owner). Plus, because CU's are non-profit, their fees are usually much lower, and they offer much more attractive rates on loans and securities. The only downside of a credit union is a limited amount of total deposits -- which shouldn't affect you unless you're a mid- to large-sized corporation. Those are the only entities that legitimately need access to the huge amounts of capital that banks offer -- the rest of us are far better served by credit unions.

    --
    'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
  286. Outsourcing is perfectly fair by fmoliveira · · Score: 1

    Americans enjoy selling things to us 3rd worlders, that is almost the same than doing jobs that could be here. But then, they get very angry when we have an opportunity for a job that would be possibly done in ther country. It is perfectly fair for us to be able do to those jobs. What is the problem with you? Do you know a trash collector in the USA is better paid than a computer programmer in Brazil? You dont want to know how much a trash collector earns here. Do you guys enjoy apreciate to see us in eternal poverty?

  287. Re:In a capitalist economy, stuff like this happen by cwilli01 · · Score: 1

    You are forgetting that standard of living and wages are closely linked. I do not want our country to suffer while waiting every other homo sapien to achieve home + 2.5 cars.

  288. Re:In a capitalist economy, stuff like this happen by killproc · · Score: 1


    How's that MBA working out for you?

    You sound like you work in BOA's HR department and are trying to justify what you do during the day in order to sleep at night.

    This kind of mentality IS going to break America. It is nothing more than economic terrorism perpetrated through stupidity and short-sightedness and based on greed rather than religious fanaticism.

    My answer is easy: I won't trade with BOA. You can call me xenophobic if you like. I am a proud American and will not knowingly do business with a company that cans my peers AND THEN THREATENS TO WITHHOLD THEIR SEVERENCE UNLESS THEY TRAIN THEIR THIRD WORLD REPLACEMENTS. Good lord, I hope you're a troll.

    Bank of America my ass.

    --
    When you die, on your deathbed, you will receive total consciousness. So I got that goin' for me, which is nice.
  289. give up......its a free market by texastyle77 · · Score: 2, Informative

    guys guys guys....hoe many banks will u'll change....the earth is flat give in & give up.... HSBC goes to india as well. check this link : http://economictimes.indiatimes.com/articleshow/16 37083.cms

  290. Re:NO. Time to change to a CREDIT UNION by SeeMyNuts! · · Score: 1

    "Credit unions suck as much ass as most banks do."

    Well, YMMV. My credit union has some really awesome money market and CD rates, for example, and all my accounts get some amount of interest (enough to balance inflation to some extent). The only downside I've seen so far is that they don't do accounts for businesses, they do accounts only for their members/owners. Businesses have to open their checking accounts at a regular bank.

  291. do a reverse ghandi by suchs · · Score: 1

    non violent strike. teach them nada. easy for me to say, but jeez i feel like you guys are giving the boss the knife to cut you. is nothing more important than cheap labor skipping? multi-nationals do this from country to country just looking for the cheapest labor they can find. im sure you guys know this already, but unless the world becomes one big country im not sure how this can be good.

  292. I closed my BoA account because of this. by Anonymous Coward · · Score: 0

    I try to keep my money spread out so it's covered by the $100K FDIC limits but my policy is that I never use finacial services that allow 3rd world access to my account info. I've already had scumbags dip into my accounts twice. Both times it was an employee in a 3rd world country working on an outsourced contract. Both times I sued the US headquarters. Both times I won. But it's not worth the risk or the grief.

  293. White mutiny by Mal-2 · · Score: 1

    There is a term for at least steps 1, 1a, 2, and 5. It is called "white mutiny" and I have both seen it employed many times and employed it myself on a few occasions. In fact, I have reason to believe it is going on between two divisions of my own employer right now.

    White munity involves doing exactly what you are told to do. Do not read between the lines, do not use proper discretion, and most importantly, do not ask questions. If you do not understand your instructions, you state that you do not understand your instructions. Behave as if you are allowed no autonomy at all. (The one exception is if you are told to do something you know to be unethical or illegal. Then just ask for your orders in writing, whether you decide to obey or not.)

    No manager is capable of micromanaging their employees to the degree necessary to prevent errors when the employees willfully refuse to think. The shit will hit the fan sooner or later, and if you are doing this right, you will have adequate documentation to prove that you did nothing wrong.

    The clueful among your cow-orkers will catch on soon enough, especially when you perform spectacularly stupid acts in response to direct orders while they are watching. Swing those clueful ones over to your side (and sometimes you don't even have to ask) and it doesn't matter what the clueless ones do -- they're already fucking up plenty.

    If you ARE management and need to inflict pain on even higher management, you will have to ask questions. Once it becomes clear that they truly want you to implement the brain-dead policy, document it properly, then shut up and do it. How you choose to communicate this to those you manage is something you will have to decide yourself -- in the case of my employer, management is only thinly disguising the fact that they think the policy is exceptionally shortsighted. I asked a couple of pointed questions at the right time and got quite clear non-verbal confirmation that my suspicions were right on the mark (and not a small bit of surprise that I knew about the underlying situation that induced the policy change).

    --
    How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.
  294. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  295. Concord Tech Center by aaarrrgggh · · Score: 1

    I actually used to work at the Concord Tech Center for BofA. Eight years ago, before they were bought by Nation's Bank, it was a posterchild for innovation and development in banking IT. Since then, the senior management has really had it in for that place and the people that work there. It was made clear to many of the people that if you wanted a job, you were going to need to move to Richmond or Charlotte. The initial cost cutting was to move jobs to these places, and the next round was offshoring them.

    Happy to have no relationship with the place or the Bank now. But, if you are in the market for a data center, they have about 300,000 square fteet of raised floor space in addition to about 700,000 square feet of office space.

  296. Amadeo Giannini is rolling in his grave by wilec · · Score: 2, Insightful

    The genius and ethics of Amadeo Giannini are once again insulted by the modern day managers of what he once built. I know a lot of other entities have had a hand in the BOA of today, some as honorable and some not. However the Bank of Italy that he founded in the 1920's is a important keystone of the modern BOA. From what I have read about Mr Giannini he would be ashamed of what his legacy has produced.

    Oh well what should we expect from managers that settled a class action lawsuit brought on by Enron investors, for $69m? Of course under the settlement agreement , the bank denies that it violated any law. These are the same managers that, even after buying out a $9M class action lawsuit, still continue the unethical practice of "Largest Check First" check clearing. That is when the bank clears checks in order from largest to smallest, with less regard to when they come in causing more checks to bounce, triggering more overdraft fees for the bank to collect from their customers. The same company that has been convicted of raiding the Social Security benefits of customers with awarded damages that could exceed $1 billion.

    I can't help but to wonder what this companies shareholders think of these type of practices and losses, regardless of the bottom line effect. The really bad part is I suspect it is almost certain that my 401K is at least in some small way or another linked to this company or another one just as bad. This type of issue has been nagging at me for while. The meager amount that I have invested in 401K and 403K accounts is still a considerable part of my overall wealth, and my late years will depend upon their wise investments now. I have them well diversified in various managed funds.

    There sure seems to be a lot of liquid variation in these funds investment allocations, almost to the point of abstraction for someone of my non professional investment skills. I mean I really do not have the skill set or time to learn such to follow theses things in the detail that it seems is necessary to determine just where my money is invested. I suspect that the only way I would ever be sure is to try and gain full control of the accounts and personally make explicit stock purchases of specific companies. Even if I could find the time to acquire and hone these skills, I am not sure it is viable legally for these type of accounts.

    These things extend past my personal financial future. There is also the issue of the ethics of how my money is being used. It is easy with everyday stuff. I noticed who the gas station owners were that gouged prices on September 12 for example, and no longer do business with them. However difficult such decisions might be with individual stocks, they seem near impossible with these managed funds. Anyone took this to the next step? I for one would like to at least do what I could to not make our problems worse, if not help fix some of them.

    Matthew

  297. There Goes the Service Economy George... by mgbastard · · Score: 2, Insightful

    If even banks are outsourcing their service economy jobs en masse, where exactly does ol' George think the jobs in our service economy will be in 10 years? Bootlicking the fat cats?

    Fucking assholes (BofA)! Are the completely ignorant of basic macroeconomics? How can you claim to have the wherewithal to run a bank of such size and be so completely fucking irresponsible to our economy.

    --
    Anyone seen my low uid? last seen 10 years ago while panning the #@$# out of Taco's 'web based discussion system'
  298. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 1, Interesting
    complete BS, but in your limited view go on adn believe it. Lots of people have left US after recieving an H1B because they can go to Infosys and work in the outsourcing projects, making half as much money but living in a much nicer home with a couple servants and a nice car. Especially in India, money goes much much further.

    oh, how do I know? because already several members in my family have done just that.


    Enjoy the jobs while you have them.

    *Snicker*

    I've been there when your bullshit code comes back to the USA. We're re-insourcing projects left and right around here since the majority of your software "engineers" (and I do use that term lightly.. software technician might be more like it) seem to do just fine in school but aren't worth a flying fuck where actual code is concerned. Right now at this very moment I know of at least three Fortune 500 companies with operations within twenty miles of where I live who have brought projects back in. Our local university CS department loves you guys because we've had a crop of kids who are particularly good at debugging that have nailed some lucrative positions. The downside is that some of the stuff coming back is so screwed up that it's difficult to find architects who are able to salvage various projects, and at least in one instance the project had to be completely redesigned and reimplemented.

    If we outsource to anybody it should be eastern Europe or the Canadians. At least they've got the skills.
  299. Re:NO. Time to change to a CREDIT UNION - NEVER! by Anonymous Coward · · Score: 1, Insightful
    When the CU went bankrupt, those "members" didn't receive all of their money back. The money the CU had left was used to pay creditors, and the rest was divided up by the "Members". No one received all of the money that was in their checking account


    Anybody who does business with an uninsured credit union is a fucking retard.

    See: National Credit Union Association

    At least if I get an actual bank account, I get my money if the bank decides to close. That is a very valuable service. Let me know when a CU offers that.


    I'm sure you'll get that as soon as you develop an IQ > 90.
  300. Hmmm .... by Somnus · · Score: 1

    BoA is just trying to gain operational efficiency. They might have chosen the wrong strategy, but that's besides the point -- it's their mistake to make.

    I wonder how many people here have 401(k)'s, and wish their own holdings to perform their fiduciary responsibility and increase share value? What about purchasing consumer goods which are highly affordable because they use cheap labor in other countries, who are glad for the opportunity? I'm not sure the Slashdot horde would even exist without sub-$1000 computers.

    I'm just wondering if all this fire and brimstone is merely lip service, or if people really are willing to reduce their purchasing power to save their fellow man from competing with furriners.

  301. Re:In a capitalist economy, stuff like this happen by BrokenHalo · · Score: 1
    There's a whiff of xenophobia about all this. I mean, let's take this piece by piece... what's wrong here?

    Where do we start? That has to be one of the most inflammatory posts I have read for some time.

    It is hardly xenophobic to take a dim view of sacking your workers to replace them with cheap labour offshore. There is nothing holy about capitalism that says shitting on people is fine and dandy. This is another symptom of a failure to recognise that organisations are a part of the community that they do business with, and that involves a certain level of trust and loyalty.

    Businesses usually demand and expect loyalty from their employees, but don't deserve it if none flows in the other direction. Anyone who has had to endure the run-around we get from some banks' or telcos' helpdesks in Bombay will attest to the fact that they are not delivering a quality service. A recognition that this fails to make good business sense does not make one a socialist.

  302. And yet it moves... by Gorimek · · Score: 1

    The Indian outsourcing industry has grown enormously the last 5-10 years, and is now one of the main pillars of the Indian economy.

    If, as you seem to imply, all outsourcing attempts were foolish wastes of money, this fact is completely unexplainable.

    1. Re:And yet it moves... by plusser · · Score: 1

      A major pillar of the Indian Economy it may be, but then in a previous post on this thread there is the simple matter that people in India are generally very poor. Therefore, it doesn't actually take very much business to drastically increase the GDP of a very poor Nation.

      Take it this way, there was in articule in a Newspaper in the UK today that contained an articule on the factory in China that manufactures IPods. Apparently, the workforce live in the factory and get approximately £27 (about $45) per month. When you consider that that is equivalent to about 5 hours work at minimum wage in the UK, go figure out where the money being saved is actually going?

      Profits for the excutives that made the decision and maybe for the sharholders. Guaranteed the consumer won't benefit from low costs will they? Especially if they lost their job as a result.

      Outsourcing to developing Nations, especially Nations which have very poor human rights records is nothing more than slavery. But then isn't most of the population of the US a slave to the US economny, including the US government?

  303. Re:In a capitalist economy, stuff like this happen by drsquare · · Score: 1

    They've disconnected themselves from the very communities they serve.

    What percentage of the community they 'serve' will actually be affected by this? Not a large enough percentage for it to matter. Most people don't work at the BoA or know anyone who does, this issue will completely pass them by.

    If anyone here owns this stock, I recommend they sell within the next year or so. A company this arrogantly ignorant doesn't deserve your money.

    If I owned stocks in a company that was making itself more efficient, I wouldn't sell them. You sell when the company's getting worse, not better.

    I don't see what they're doing that's so 'arrogantly ignorant', and I'm not sure how being born in the right country gives you a right to a job. If I had money in this bank I'd rather they spent their money on my interest, not on the bloated wages of American workers.

    Let's not pretend that Americans are better at counting money than those evil foreigners from the 'Axis of Evil'.

  304. Re:In a capitalist economy, stuff like this happen by Very.Zen · · Score: 1

    Modded funny?
    should be +5 insightful. What kind morons modded that? Come on... If that post makes you think "ha ha" rather than "oh shit" then I have a feeling that its the "wealthy and powerful" running their "power politics"

    Has slashdot been taken over

    In Soviet America, Slashdot laughs at YOU!

  305. Re:In a capitalist economy, stuff like this happen by Very.Zen · · Score: 1

    Socialist, actually. Cheers mate.

  306. Re:In a capitalist economy, stuff like this happen by Achromatic1978 · · Score: 1

    The "big 4" banks in Australia regularly turn over $2B+ each in profit, every year. Then they lay off another 2,000 positions citing the need to cut costs, then post a $2.5B+ profit the next year. Rinse, repeat, increase fees.

  307. Re:In a capitalist economy, stuff like this happen by JulesLt · · Score: 1

    Perhaps I am a socialist, but I think the thing that is missing here is organised resistance - i.e. increasing the cost to business of getting rid of their employees. The fact that employees have become so scared of resistance to the forces of capital ('it'll look bad on your CV') allows them to act as they please. People would rather mouth off on Slashdot than actually engage in actions (strikes, consumer boycotts, etc) that have some meaningful effect on the bottom line - the only one that does, of course, count.

    At the very least, an organised walkout would deprive the owners of the capital in the place you work of a few thousand dollars per worker. A temporary but satisfying blip. In a dog eat dog free market we should remember that occasionally it is worth landing a punch back, rather that forever acting in the interests of business and believing the bullshit rhetoric that what is good for business and good for consumers is also good for us (we are mostly workers as well as consumers).

    I thought optimism as a philosophy went out with Voltaire's Candide.

    --
    'Capitalists of the world, unite! Oh ... you have' (League Against Tedium)
  308. Re:In a capitalist economy, stuff like this happen by 1u3hr · · Score: 1
    t takes a lot more energy to ship something from China than it does to manufacture it here

    Not really. Ocean freight is very efficient and cheap. Look at the foodstuffs in your supermarket. Packets of food that sell for less than a dollar can be economically shipped across the planet.

  309. Re:In a capitalist economy, stuff like this happen by AB3A · · Score: 1

    What percentage of the community they 'serve' will actually be affected by this? Not a large enough percentage for it to matter. Most people don't work at the BoA or know anyone who does, this issue will completely pass them by.

    The question is how much damage to the company's reputation will happen as this news makes the rounds. Clearly a handful of employees won't do it. But two or three hundred will. You don't have to know these folks personally to develop an opinion about this.

    Let's not pretend that Americans are better at counting money than those evil foreigners from the 'Axis of Evil'.

    I'm not suggesting anything of the sort. I am saying that there are loads of business traditions, policies, regulations and legislation developed over a lifetime of having lived here that a foreigner will take a long time to assimilate. One of the biggest problems with ignorant managers is that they often assume that their employees' jobs are easier than they really are. This leads to the notion that they can simply transfer a career overseas with little or no penalty.

    Frankly, I think it would be wiser to try some smaller scale overseas experiments. Build on that experience, make some corrections, and expand only when you have the quality of operation you expect. What was described here is a wholesale move overseas. Everything. Right now.

    This sounds quite disruptive. It also sounds like the move of an impatient CEO who is looking to retire soon and sell his stock options. Go ahead. Buy that stock. If you haven't sold it in two years time I'll be very surprised.

    --
    Nearly fifty percent of all graduates come from the bottom half of the class!
  310. This thing is not new by Anonymous Coward · · Score: 0

    Outsourcing has been happening for decades. H&R Block does this with their tax returns, most IT firms has back office outsources, factories have been outsourced starting in the 1980's. Anything a company can do to save money will be done. I would expect to see higher level professionals and executives to go through some of this, though I would also point out that as wages appear to be rising overseas, the costs of the doubled overheads (on there one int the US) will put a cap on what firms are willing to pay, and some work has been brought back, as well as some work form overseas has been outsourced to the US. (Google search for this sort of thing). Unfortunately layoff-inducing outsourcing of this sort happens all the time and will continue to happen as long as communications and transport remains very cheap.

    Though I think inadvertently there is some interesting points made in the post - meaning that the company expects to "only" save 50%. Just a few years ago the savings would have been 75%, can this mean that salaries for a number of jobs are starting to equalize? Possibly. In China, professional-level technical talent has risen very high in the last few years and is now comparable to salaries in Latin America (though factory work is still cheaper), though in China the wage pressure is still rising, while in Latin America it has been stagnant for some years. Might mean that some jobs will go there rather than China? Given the costs of managing the outsourced functions, the increased overhead taken on by firms in this mode will put a cap on what they would be willing to pay for this as the costs rise in the outsourced country.

    I feel for anyone who loses their job - and hope they can find something else fast. It strikes me as in the employer's interest to offer more positive incentives to keep workers on over the transition, as usually happens (meaning many firms choose to offer a bonus for retention until a certain time), rather than threatening severance? Either way the workers face eventual layoff like many factory workers and medical x-ray analysts.

  311. Gunpoint Socialism by Levilprivateer · · Score: 1

    Simple and to the Point: I do not like your way of life. I feel that an individual should be able to choose to be charitable or not, without being forced (at gunpoint, no less) to spend money on people that are less fortunate due to choice or circumstance. The difference between you and me is that YOU feel entitled to other people money, whereas I feel that any money I get should be earned or given freely.

    The claim that one cannot advance if one does not begin with resources is incorrect as well. I started with nothing, and fought my way up to being college educated, skilled, and middle class. At my current rate of advancement, I will be in the upper tax brackets before I am 40. Tell me how the system isn't working?

    As for health care, we have a system that provides the OPPORTUNITY for health care to everyone. Its called personal responsibility and intelligent decision making. If you do not like it and you wish to provide for our masses, feel free to voluntarily donate money to help them.

    1. Re:Gunpoint Socialism by Anonymous Coward · · Score: 0
      Simple and to the Point: I do not like your way of life. I feel that an individual should be able to choose to be charitable or not, without being forced (at gunpoint, no less) to spend money on people that are less fortunate due to choice or circumstance. The difference between you and me is that YOU feel entitled to other people money, whereas I feel that any money I get should be earned or given freely.

      Speaking from the perspective of the Scandinavian welfare state, the main aspect of redistribution is over time. For example, from early child care through university (including postgraduate studies), we receive enormous subsidies covering education, the cost of living, etc. During the working years, this is repaid through very high levels of taxation, and after retirement, pensioners again receive large subsidies. The result is that it allows individuals to make use of their full potential, and live reasonably at all stages of life. The standard of living is also more equal than elsewhere, but this doesn't mean there aren't some very rich people. It reflects more the absence of severe poverty, such as that which I've seen in the USA.

      The claim that one cannot advance if one does not begin with resources is incorrect as well. I started with nothing, and fought my way up to being college educated, skilled, and middle class. At my current rate of advancement, I will be in the upper tax brackets before I am 40. Tell me how the system isn't working?

      This is an anecdote. Statistically, there is less social mobility in American society than there is in British society, and the British have by far the lowest level of social mobility in the EU. The most social mobility is found where the welfare state is largest (ie in the Nordic countries). This means that a child born into a relatively poor family here in Scandinavia is statistically much more likely to become rich than a child born into a relatively poor family in the USA.

      As for health care, we have a system that provides the OPPORTUNITY for health care to everyone. Its called personal responsibility and intelligent decision making. If you do not like it and you wish to provide for our masses, feel free to voluntarily donate money to help them.

      Why is protection from disease different to, for example, protection from crime? Are you opposed to state-funded police forces?

      Last of all, I have lived/worked in the USA, and I very much prefer the Scandinavian system. Yes, my income during the working years is somewhat lower, because of the high taxes, but for all of the benefits before and after the working years, I consider the overall system much better. Moreover, even during the working years, I consider the standard of living higher overall, because there are much shorter working hours, longer holidays, security (losing a job is not catastrophic), lower violent crime, I don't have to walk by beggars in the streets every day, etc. Our level of unemployment is also about the same as the American level (in contrast to France and Germany, which have smaller welfare states, but have very rigid labour laws, which lead to very high levels of unemployment).

      The American system does have its advantages. For example, the healthcare I received was of a better quality, but much of this consisted of things I consider to be unnecessary luxuries. A hospital that is almost like a hotel is a pleasant place to visit, but I think it's a waste of resources.
    2. Re:Gunpoint Socialism by Damvan · · Score: 1

      "up to being college educated"

      So tell me, did you attend a private university, with your education paid for solely on the fruits of your own labor? Private elementary and high school as well? If not, then you certainly benefitted from that damn socialism and should feel horrible that you participated in the forced (at gunpoint, no less) redistribution of money to those less fortunate, ie you.

    3. Re:Gunpoint Socialism by Levilprivateer · · Score: 1

      When I consider the fact that I PAY for those schools to stay open... no, I don't feel bad at all. When my money goes to pay for the upkeep of that institution, I feel justified using the facilities. Granted, I would prefer that colleges be run on private donations... but until they ARE, I'm going to use the resource I pay for. I'd prefer that gas prices were not subsidized either, but that doesn't mean I am going to insist on paying more at the pump to make some idiotic statement that no one would notice. See, my tax dollars currently pay for those things. I might prefer that they didn't (in the case of gasoline), but they do right now. If I'm spending the money, I get to use the resources I'm paying for. Easy, right? If I were given the choice of whether or not to pay into higher public education, I would choose to pay into it. It is a worthy investment to me. Primary school public education... not so much. As for the public education system, yes, I attended public school. Considering I was a minor at the time with no say in the matter, there's no shame in doing so. My fiancee's daughter goes to private school because I believe it to be a better investment of my money... despite the fact that I am essentially paying twice.

  312. Re:In a capitalist economy, stuff like this happen by TapeCutter · · Score: 1

    "You are forgetting that standard of living and wages are closely linked."

    Thanks captain obvious.

    --
    And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  313. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    If the employees were to do a LBO of B of A, and think they could manage it better, the more power to them. Nothing wrong with it, "collective" ownership by employees is one model that can work. I don't think it is even Socialist, quite frankly, since the State isn't involved. Still, Europeans outsource their professional work to a greater degree and it is getting faster and faster - due to the laws they have, it is about 10 years behind the US right now, but the destination is inevitable when transportation is cheap, tariffs low and communication is ubiquitous. They do have a more comprehensive social network that accomplishes much very well, and they should be applauded. Given that there has been little true political will in the US to do anything approaching this is distressing, but given that the perception that jobs are easier to get in the US then Europe...?

  314. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    The word socialism has a meaning. I dont think it means anything at all what you are describing.

    I think the word your looking for is Plutocracy.

    I invite you to use it instead of (further) mudding the public's perception of "Socialism"

  315. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    And that's the whole point libertarians make: that the free-market systems they espouse *can* work -- if only governments would get out of the way and let them...

    Hey, it's working out great in Somolia...

  316. Unfortunately... by Anonymous Coward · · Score: 1, Interesting

    I worked for an ex-worker owned airline.

    Upper management, having reaped the benefits of worker enthusiasm and energies to make the company so attractive (this is in the mid-90's) that it was offered a buyout of the company.

    But, the worker-ownership legal foundation for the company was an obstacle as the buying company didn't want to negociate with the workers or the middle managers concerning compensation for their profit-sharing incentives in the company.

    What happened ? The upper management from the worker-owned company sold out to their new pals in the rival mega-corp, making a huge profit and left the people that made them that money to fend for themselves in the face of an army of laywers who eventually found a way to defraud the workers of their hard-earned share of the profits and only offering them to keep their job in the new entity and nothing more.

    That's all. In this case we can see how theory and goodwill and justice stop when human greed from the upper crust starts getting into motion. The ones with the biggest power will always shaft the ones underneath if it means more money to them. It's human. And it's quite sad.

    Still worker ownership remains a great idea. As long as you're not too successful.

  317. Re:F.Y. !!! by Anonymous Coward · · Score: 0

    If only one impartial reader has seen my rant then my job is done.

    Yeah, Slashdot moderators are so blatantly the result of conditioning that they're completely
    predictable if not laughable in their conformism.

  318. Well time to change banks. by generic · · Score: 1

    They have been pissing me off since the fleet merger. Time to see how TD bank north is I guess.

    --
    Microsoft aggravates my tourettes syndrome.
  319. Re:In a capitalist economy, stuff like this happen by carlislematthew · · Score: 1
    The difference between healthcare in the US and healthcare in, say, England or Canada is this:

    -In the US, the healthcare is of a very high quality, and you can get tests, operations, etc, done in very quick order. However, you must be within 85% of those that are insured.

    -In the UK, the healthcare is of a decent quality, and tests, operations, etc, can take weeks or months depending on how long the wait is. 100% of people are covered.

    I'm from the UK and now live in the US. If you're from the UK and are reading this, you simply cannot understand how much better the healthcare in the US is (as long as you're insured of course) unless you've experienced it yourself. The National Heath Service in the UK is not bad, but it's not good either. It's just "ok".

    Living in the US is worrying at times. There's always this concern of "am I covered?", or "how much will healthcare cost when I get older?". If you fall on hard times, you can be screwed.

    I'm not going to draw a conclusion about which system is best, but I *do* know that if people in the US had UK-style healthcare (even if it was cheaper) they would revolt.

  320. BofA investment services shitty... by Anonymous Coward · · Score: 0

    Well, I know a few people on the inside at BofA. There are two IT organizations. One is for commercial and retail banking, serving the people who serve BofA customers. The other is for the bank's internal trading activities. It is well known in the trading side of the world that the IT department serving the commercial and retail banking operations sucks. The problem is that there are so many branches and so many customers that they have almost given up on infrastructure and services organization that scales. The culture at BofA is very averse to firing people who keep their head down, regardless of lackluster performance. Perhaps they are just trying to clean house, and outsourcing looks like an opportunity to do this while possibly getting some positive feedback from Wall Street. Even if it fails, they will have another opportunity to redesign the organization on an "insourcing" push.

    It is much cheaper to make something work on IE6 and list it as a prerequisite than it is to design something that degrades gracefully (or very little) when it is rendered in other browsers. If you hate that style of technology, then you should wonder about the IT employees that are comfortable there. If I were in that position, I would be campaigning during the training process to assume a supervisory role over the Indian teams. That might be as easy as coming up with a spreadsheet to track the progress of the "knowledge transfer" as a performance appraisal of the Indian team members. You have to give up your current job if you want a promotion...

  321. In reality... by Svartalf · · Score: 1

    They get into a RAFTLOAD of trouble if you report it to the Federal Reserve Board. When shown the regs, the bank branches immediately back down and make the funds available- don't ever let a branch manager tell you that he can't remove the hold as he has the authority to do so.
    As it stands, they (at least the managers, and I do believe the tellers have one such as that as well) have clauses in their employment agreements when you hire on that you agree that it's a terminatable offense if you involve the bank in a brouhaha such as this- even the whiff of one will typically get the branch manager fired on the spot, not being able to work in that line of business ever again. They're told they're supposed to 100% understand the depository regulations, etc. as it's a legal requirement for them to work in that business- failing to comply is a big nasty deal and the Fed's acted on it before in the past.

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  322. Outsourcing is great. by zorkmid · · Score: 1

    It's even more lucrative than Y2K was to my consulting bottom line. I can't tell you the joy I feel telling management drones that I have a fee rate modifier of 1.5 to go in and "fix" (read rewrite) bad code. The stories I could tell of legacy programs that were trashed only to find out that the "new" systems just didn't work. And of one company's desperate search to (re)buy about 5 Vax 8800's just so they could limp back to where there were 10 years ago.

    This year I'll have about 800 billible hours at an SF based financial management company that drank the outsourcing koolaid a in '04 and is still struggling to recover from it.

    God bless outsourcing and the idiot -read it in an in flight mangazine and gee it sounded keen- managemant.

  323. Re:In a capitalist economy, stuff like this happen by crucini · · Score: 1

    Sympathy? No. Answer one simple question: do you believe running ATM's is wildly profitable?

    If you do, you are free to do it yourself. Don't have to be a bank.

  324. Re:In a capitalist economy, stuff like this happen by crucini · · Score: 1

    You are escaping the point. Do you allege that ATM fees are "too high"?

  325. strike? by kwoff · · Score: 1

    It seems that, if the thousands of techies have a problem with training their replacements, that they should consider organizing to stop working. Maybe this company is saving $100 million as they claim they are. How much would they lose if a thousand techies immediately quit? How much severance are we talking, anyway?

  326. Re:In a capitalist economy, stuff like this happen by Lockejaw · · Score: 1

    XD

    Actually, I wouldn't be surprised if that CEO costs more than that entire $100M.

    --
    (IANAL)
  327. I'm voting against BofA by AdamThirteenth · · Score: 1

    This has quite literally made me decide to move my 2 checking, 2 savings, and my one credit card out of BofA's hands. In America we cast our votes with our money.

  328. Re:In a capitalist economy, stuff like this happen by Lockejaw · · Score: 1

    I can't imagine what kind of market can exist without a government to enforce property rights.

    --
    (IANAL)
  329. B of A needs the money bad.. by pork0ne · · Score: 0

    B of A has been truly mismanaged in recent years, i believe one of their managers has been indicted in europe's biggest financial scandal so far (parmalat). They do sound like they s*ck badly =) Check out http://www.google.com/search?client=opera&rls=en&q =BANK+OF+AMERICA+PARMALAT&sourceid=opera&ie=utf-8& oe=utf-8 for more info.

  330. Re:Crap! rest of comment by Lockejaw · · Score: 1

    Now how is this guild not a union? Because there are ways in which it's different from the AFL-CIO?
    It doesn't have to demand wage-equality in order to be a union. You don't see the NEA demanding that all teachers receive the same salary.
    Unions (non-corrupt ones, at least) follow issues which are important to union members. For IT, important issues include annual cost-of-living increases (important for almost all industries, really), limits on outsourcing (keep the IT jobs secure), availability of tech training (keep the tech workers up-to-date on modern tech), and probably quite a few others.

    If such a thing gets off the ground, I want to know about it. I'd be pretty quick to join.

    --
    (IANAL)
  331. Re:In a capitalist economy, stuff like this happen by lsatenstein · · Score: 1
    Economy is like water, it seeks it's own level. It is only natural that the expenses move to where they are the lowest. But what makes the move attractive is the education that other nations provide their citizens, and the education level that their citizens can achieve, all without getting into a life time of debt repayment.

    Americans do not have exclusivity on education, and this opens the door to opportunity.

    How did this happen?

    The United States (Canada too) has squandered it's wealth by giving inflated salaries to positions that are not justified, by concentrating on luxury goods and high salaries to pay for these goods, and in so doing, it has priced their technical gurus out of the market place. By making education very unaffordable, more Americans then ever do not complete university.

    What is the future. Getting back to my water theory, water seeks its own level. The global economy is like the great body of water, will seek its own level. That means, that at some time in the future, the off shore salaries will rise, while the domestic ones will remain flat, or fall. And when the financial benefit of going off shore disappears due to leveling off of costs, jobs may return. I say may return, because they will only return when the education level and competences of the next generation American match those levels provided by off shore countries.

    Regarding socialism, there is more good in it than is wrong and it is better in many ways than full capitalism. Just look at the health of nations such as Norway, Scandinavia, and the black listed neighbor 90 miles off shore from Florida. The Spanish neighbors are poor, due to political doings from the USA, but their health standard and education are exceptionally high. In short, a little socialism is good (Old age pension, Medicare, Free education, and low cost universal education). Leslie Satenstein

    --
    Leslie Satenstein Montreal Quebec Canada
  332. Re:In a capitalist economy, stuff like this happen by papercut2a · · Score: 1

    A report published by Timbro claims that most U.S. states individually have a higher GDP than most European states.

    Somewhere I've seen a report that says the average poor family in the U.S. is better off than the average middle-class family in Sweden, but I can't find that one right now. The Wall St. Journal's Opinion Journal site does refer to this in an article, though: "[T]he percentage of Americans living below the poverty line has dropped to 12% from 22% since 1959. In 1999, 25% of American households were considered 'low income,' meaning they had an annual income of less than $25,000. If Sweden--the very model of a modern welfare state--were judged by the same standard, about 40% of its households would be considered low-income."

  333. Re:In a capitalist economy, stuff like this happen by DudeTheMath · · Score: 1
    You should probably review the difference between mean and median. Most statistics about US standard of living refer to the median, which will almost certainly be lower than the mean (since an income can't go lower than 0, but can go up to corporate CEO levels). Mean is the arithmetical average (total divided by size of sample), while median is the center of the sample.

    Consider two data sets: 0, 0, 1, 1, 1, 2, 2, 2, 3, 3, 4, 5, 8, 12, 27. The mean is 71 / 15 = 4.733.... The median is the 8th entry in the sorted list: 2. When think-tanks and media outlets give numbers, they're almost always talking about median (50th percentile) or other percentiles, which refer to *position* in the sorted sample, not to the "average" you learned in grade school. Note that the median doesn't change in the above sample set if all the numbers (think incomes) above 2 (think $20000/year) are replaced by 2, but the mean suddenly drops to something less than 2.

    --
    You save only 59 seconds over 8 miles by going 75 instead of 65. Do you really have to pass that guy? Do the Math!
  334. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0
    A report published by Timbro claims that most U.S. states individually have a higher GDP than most European states.

    This is referring to GDP per capita, not overall GDP, and the use of PPP is always open to debate: it's better than simple exchange rate comparisons, but not perfect by any means. Moreover, the report only touches on the key difference of differing working hours and holidays at the end, and there it 'guesses' that the lower working hours and longer holidays here in Europe are involuntary. I don't agree with this 'guess' at all. I very much enjoy my leisure time, and so do most people I know. In fact, a key demand of trade unions over time has been for lower working hours. This obviously reflects the fact that workers would rather have more free time than more income. If we wanted to work ridiculously long hours, GDP would naturally go up, but the quality of life would arguably go down.

    Other things to consider are fuel taxes and imports. Fuel taxes are much higher here in Europe than in the USA, for environmental reasons, and this naturally increases the price of all goods (which have to be transported). As for imports, when I was in the USA, I noticed almost everything was made in China, where workers have very low wages and no rights, and the currency is artificially low (making Chinese goods artificially cheap). This will of course lead to lower prices, and hence higher PPP-based GDP, but the enormous American trade deficit cannot be sustained forever. Here in Europe, a lot of things are still made in the major industrial countries, such as Germany (the world's largest exporter), where workers are paid well, and have strong rights.

    Somewhere I've seen a report that says the average poor family in the U.S. is better off than the average middle-class family in Sweden, but I can't find that one right now. The Wall St. Journal's Opinion Journal site does refer to this in an article, though: "[T]he percentage of Americans living below the poverty line has dropped to 12% from 22% since 1959. In 1999, 25% of American households were considered 'low income,' meaning they had an annual income of less than $25,000. If Sweden--the very model of a modern welfare state--were judged by the same standard, about 40% of its households would be considered low-income."

    There are also many quality of life indices showing the quality of life in Scandinavia is substantially higher than in the USA. It's only anecdotal, but having lived/worked in the USA for a few years, I agree with these, rather than simplistic per-capita GDP estimates, that the standard of living here in Scandinavia is higher. The longer work hours in the USA allowed me to earn more, and hence to buy more goods, but there was much less time to actually enjoy what I did own. It all seemed rather pointless, like an economy in which factories are constantly churning out new parts, which are only used to repair the machines that then produce even more of them.

    Finally, Europe is much more crowded than the USA, so the point about housing space, at least to some extent, simply reflects this. I imagine that Americans in the more densely populated states have less living space than in the more sparsely populated ones. Air conditioning is also a strange thing to mention, since it's largely a factor of climate. Why would I need air conditioning in Scandinavia? It's not a 'luxury', there would just be no value in it, since it doesn't get warm enough to need it.
  335. Re:In a capitalist economy, stuff like this happen by SuhlScroll · · Score: 1

    It is amazing how the constant influx of Irish, Polish, German, Italians, and other aliens in the past didn't suck the life of our economy but somehow the current influx is.

    First of all, there is no "constant constant influx of Irish, Polish, German, Italians, and other aliens in the past"; seriously, you think people would learn a few things from their high school English texts.

    The major differences between those European immigrants who came to this country early in the 20th century and the mass wave of Mexican/South American immigration that's been invading the country during the last decade are that a) that the European immigrants were not subsidized by the people already living here when they arrived, and b) the immigrants from Europe weren't almost entirely poor and unskilled. The current crop of illegals benefit from subsidized welfare on several levels including both federal- and state-sponsored substinence and medical care all at the taxpayer's expense. The Europeans who came here received none of that. A lot of the Europeans who came here had skills that they wanted to put to work in the U.S.; that's not the case with the overwhelming majority of illegals coming here today.

    Influxes of immigrants have always proven positive for our country, ...

    Really? Seen the tax burden in Kalifornia lately (which is due in large part to providing education and health care for illegals)? How about the financial burden on states like New Mexico and Arizona who are desperately trying to keep their hospitals open for their legal residents? The only positive impact the current overwhelming influx of illegals (and the legal H1B/L1 visa holders) are making is for businesses who don't want to increase what they pay to attract and retain native workers.

    Also, just because a trend has been positive in the past doesn't mean that will continue into the future, especially when it's pushed to extremes. That ought to be a major lesson learned from history.

    while the immigrants themselves are treated poorly and the established populations always fear losing jobs and downfall of civil society.

    The notion that most immigrants, legal or otherwise, are treated "poorly" in the U.S. is patently false. They may not be treated as well as some people think or might like but that doesn't mean they're treated poorly.

    As far as the loss of jobs goes, you might want to talk to someone who was actually in the Engineering/IT field during the 2000-2002 period. After the government artificially engorged the IT labor market with H1B/L1 visa to try and keep the dot-coms booming, those who were left after it all went bust were lucky to stay (poorly) employed. A lot of people were pushed out of the market entirely and left unemployed for extended periods or had to change careers entirely. It's easy to talk in patronizing (and erroneous) generalizations when it hasn't happened to you or people you know.

    As far as the loss of civil society goes, you ought to take a trip to Mexico sometime given that's who's culture and "civil society" is getting (illegally) infused into the U.S. through all the illegal immigration. If your idea of "civil society" is living out of a broken-down car, then you've got nothing to worry about.

  336. free markets, no such creature by wilec · · Score: 1

    "Welcome to the free market"
    "The politicians in this country have not introduced any kind of real legislation which protects US jobs. And this is because big business donates billions of dollars to politicians to prevent them from doing it."

    I am fed up with hearing about how "free market" economics are causing these problems. Listen close now. The markets are anything but free! Global corporations have bought the legislation to ensure such. This has always been the case to some extent, there has never been a truly free market anywhere on as a grand scale as a nation. Today the manipulation of markets for the gain of the privileged few are happening very effectively all over the world, it is just a bit father along in the USA than in say Europe. Anywhere national or state level legislation doesn't work out they just bribe or coerce local officials. Wonder why so many in the third world hate us? They see us in the light of these "business leaders".

    As for free markets I am not even sure we want really free markets, as they are probably just too volatile to support a stable society. What annoys me is all these business and political types running around holding up a free market as some sort of holy rule that we cannot muck with, when such does not even exist. I wish I had all the answers, I would be most pleased to share them. I can share this much, DO NOT believe the propaganda that we have a free market economy in the USA! The professed aspirations of such aside it is not and never has been such and getting less and less free with every congress. The big difference between today and recent history in the USA is that the balance of power, political influence and wealth distribution between those that produce via their labor and the parasites that exist upon that labor has gotten out of hand, again. Not that is has ever been fair.

    Matthew

    1. Re:free markets, no such creature by javabandit · · Score: 1

      I agree with you completely, by the way. When I say "free" market, I am being totally facetious. I think in my original post, I put it in "quotes". I should have done it in the title, as well.

      Anyways, I'm totally with you, bro. Well spoken.

  337. Re:In a capitalist economy, stuff like this happen by Rakarra · · Score: 1

    Does the low caste have the skillset needed for the job?

  338. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    Your comments are very interesting. One thing I disagree with, however, is that not enough Americans complete university. Compared to Europe, or most other parts of the world, a very high proportion of Americans complete university: arguably too high a percentage. If the percentage was as high here in Europe, free education might become unaffordable.

    One of the things the achieved by trade unions and the welfare states here in Europe is relatively high salaries for all workers. Many low-skilled jobs will always be needed, and not everyone is suited for university studies, so the ideal situation is to train those who are better suited for manual work, so they are as productive as possible, and then provide income subsidies high enough that workers in such industries will be able to earn a good standard of living, and won't have to choose between university or poverty. On the other hand, very many who do go to university proceed to postgraduate studies, where as my understanding is that most Americans stop after a bachelor.

    An economic system that tries to turn everyone into professionals will waste a lot of resources educating those who really aren't suited to it, and create a shortage of manual labour. Such shortages have to be filled by low-skilled immigrants, who then increase pressure on resources, create cultural conflict, etc, and also expect their children to become professionals, thereby creating a need for even more immigrants, and the cycle continues.

  339. identity theft by Travoltus · · Score: 1

    Identity theft is easier to do in India where the entire staff can be paid off for the price of one worker in America.

    When those East Indians steal your SSN, you won't be able to get the FBI to prosecute foreigners.

    Outsourcing also reduces the number of jobs in America and there's nothing to stop a ton of us from boycotting Bank of America, which I for one am now doing - I'm pulling my BofA account TODAY.

    If you want unrestricted capitalism, move to Somalia.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  340. If you don't like it, MOVE! by Travoltus · · Score: 1

    Move to a desert island. Move to some laissez-faire paradise in Africa or something.

    If you don't like America's partial socialist system, by all means, MOVE!

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  341. Move? Hardly. by Levilprivateer · · Score: 1

    Why should I move, when proper enforcement of the Constitution supports what I believe?

    What you have just said is akin to a thief telling his victim that "sorry, this is the way the world works... if you don't like me violating your Constitutional rights to property, then you need to move because I am entitled to the fruits of your labors."

    Sorry, but I'm staying right here. My nation was not founded on a socialist ideal, it was not meant to be a socialist nation, and I'll be damned if I'll sit by and let it crumble under a system that punishes hard work and rewards laziness in the name of fairness. No, I'll stay right here.

    What's funny is that you're telling me to leave, but I have no inclination to do the same to you. If you want to practice VOLUNTARY socialism in the U.S., by all means... spend your money like that! If it makes you feel all squishy inside, who am I to tell you not to do it? Kindly stop telling ME what I can do with MY money, though. I should not have to suffer because you are unwilling to excel.

  342. Then stay and whine for all I care by Travoltus · · Score: 1

    America is and always will be a partially socialist system, and you know what? The Constitution doesn't say we can't be like that.

    Your country was founded on the ideal that only rich men with land should vote. And slavery. But we changed that. Get over it.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
    1. Re:Then stay and whine for all I care by Levilprivateer · · Score: 1

      Despite the failings of society, the -ideals- of the Constitution have always been the same. That ignorant people with little understanding of history or the Constitution itself misinterpret it on a daily basis does not make them correct. On the state and local level, you are correct. A locality does, Constitutionally speaking, have the right to implement social programs for the benefit of its citizens, and if they disagree they can a) move or b) change the laws. On the national level, there is NO justification for socialism except a lack of respect for the nation's founding principles.

      Reading your past posts, I can see that we will never agree. You believe in forcible redistribution of wealth and you harbor a misguided hatred of the rich... based, no doubt, on the mistaken assumption that they exploited someone else to get their money.

      Again... if you prefer socialism, why not be a voluntary socialist? Otherwise, you're just an authoritarian with a desire for other people's money.

  343. Re:In a capitalist economy, stuff like this happen by spun · · Score: 1

    The state has evry right to redistribute wealth. Wealth is created by societies, not individuals. If there were only one person on earth, there would be no need for an economic system. Private property is created by the state. Without the threat of state sanctioned violence, there would be nothing keeping me from using what you claim is yours alone. Private property is created by social contract, and that contract comes with responsibilities.

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  344. Re:In a capitalist economy, stuff like this happen by iggymanz · · Score: 1

    wrong question. the question is, do members of the "low caste" have the same ability and intelligence as those of other castes, but are being held back and discriminated against and having their opportunity limited?

  345. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    I can partially agree with what you lay out there, which can be summarized in two sentences

    US equals: Very good healthcare,if you can afford it
    UK equals: Average healthcare, for everyone

    But only partially because it is not the whole picture, more accurate would be

    US equals: Very good healthcare,if you can afford it, if you cannnot you will probably die
    UK equals: Average healthcare, for everyone. Very good healthcare for those that can afford it

    This for me makes the UK version 100 times better than the US version.

    If the NHS (National Health Service for those not familiar with UK system) was properly run (aka not by the politicians looking for short term gains for votes) it would be 10000 times better than US model because it would then be

    UK equals: Good healthcare, for everyone. Very good healthcare for those that can afford it

  346. Re:In a capitalist economy, stuff like this happen by Anonymous Coward · · Score: 0

    Instead of paying a human teller's wage and benefits? Fuck yes it is.

  347. The State : Society by DM9290 · · Score: 1

    Society certainly has the right to redistribute wealth. And if you take the position that the state has any rights derived from "Society", then certainly it could have the right of wealth redistribution as well. I would agree to that.

    However "The State" is not the same as "Society". A truly participatory democracy might be able to make the claim that it is as good an approximation of "society" that could possibly exist, but in many instances "The State" is simply an organization with no more moral claim to the title of "Society" than anyone else. The State may even destroy society, as the Nazis did.

    The State only represents the will of the people in POWER. That is not necessarily in the best interest of society itself.

    --
    No one has a right to their *own* opinion. They have a right to the TRUTH.
    1. Re:The State : Society by spun · · Score: 1

      What can I say? You are absolutely right. I consider myself an Anarchist from the socialist end of the spectrum (As opposed to the capitalist end. Splitters!) so I know that the State and Society are two different things. Good to see someone else who understands the distinction.

      --
      - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  348. Re:In a capitalist economy, stuff like this happen by Macgruder · · Score: 1



    BUZZZ. Wrong. Wealth is created by the effort and work of individuals. The State can help or hinder the process, but all that's all.

    If there were only one person on Earth, there would be no need for any system, economic, legal or social.

    State sanctioned violence does mean that the State commits the violence. If you take what I belive is mine, and can prove so to a jury of my peers, then the violence is you face is from the muzzle or edge of my weapon.

    True, one has responsibilites. But again, the State should not dictate them, but one's own self honor and esteem. Noblese Oblige, and all that. I donate to various charities because I belive in their goals, or am moved to help their members. Not because the State makes me.

    --
    I'm not crazy,I'm actively irresponsible.
  349. Re:In a capitalist economy, stuff like this happen by acidrain69 · · Score: 1

    Right. They can NOW, but the gist of my post is that energy costs are generally rising, and they are unstable, and a little turmoil somewhere can cause big problems elsewhere due to instability. It is only going to get worse with China and India picking up steam. Why ship food when you can grow it locally or somewhere not so far away?

    The US has really lost it's way. We don't MAKE anything anymore. We rely on other countries for so much. Lets hope the shit doesn't hit the fan with respect to Taiwan/China. We are sending everything overseas. Our white collar stuff. Our manufacturing. Our agriculture. What will we have left? We can't be bosses and managers for the rest of the planet, they will figure that shit out on their own and realize they don't need us. We need to be more self sufficient. If we get rid of all the low paying jobs, what will happen to our country? Crime will skyrocket. Homelessness will increase.

    --
    -- Having a Creationist Museum is like having an Atheist place of worship
  350. boo hoo hoo, too bad so sad cowboy by Travoltus · · Score: 1

    Fortunately, the vast majority of many generations of Americans don't buy your insane kook kook kookoo interpretation of the US Constitution.

    There's a cabin somewhere in the mountains. It's waiting for you. There's no place in this evil gawdless communist hellhole called America for gawd fearing profits-over-people corporate uberdroids like you.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
    1. Re:boo hoo hoo, too bad so sad cowboy by Levilprivateer · · Score: 1

      Look, it is obvious that your only interest is to try to get a rise out of me. Considering that you will not be able to do so, and considering that you seem to harbor a hate for anyone that does not share your world view, I'm going to have to bow out of this conversation.

    2. Re:boo hoo hoo, too bad so sad cowboy by Travoltus · · Score: 1

      It's not so much me wanting to get a rise out of you as I would sign up to go to war if necessary, to stop people like you from turning this great nation into a giant company town sweatshop hell hole. I don't believe in war but I would if we ever had a Libertarian president. In a New York minute.

      --
      --- Grow a pair, liberals... stop letting the Republicans bully you!
  351. Re:In a capitalist economy, stuff like this happen by 1u3hr · · Score: 1
    Right. They can NOW, but the gist of my post is that energy costs are generally rising, and they are unstable...

    Maybe; but bulk sea transport will always be much cheaper than any other form. For instance, a while ago I had to get some goods from Hong Kong to the US. It cost much more to get it from the port in New York to New Jersey than to get it across the entire world. The US exports lots of corn, wheat, for instance, at very low unit costs, only possible because of this. If gas proces doubled local transport charges would probably go up more proportionately.

  352. Re:In a capitalist economy, stuff like this happen by spun · · Score: 1

    Making a "Bzzt" noise in order to show contempt for an opponents argument is just an appeal to emotion, and shows me you aren't really worth arguing with. State sanctioned violence does mean that the State commits the violence.

    If you take what I belive is mine, and can prove so to a jury of my peers, then the violence is you face is from the muzzle or edge of my weapon.

    The hypocracy in this statement is blatent. A jury is a form of State. Personal property requires little state intervention to remeain secure, but real property requires a state in order for you to exclude others from using it. How is it not initiation of violence to exclude me through force from using what was once a shared resource?

    If you believe it is my responsibility not to take your property, is not the state dictating that through the jury system and it's sanction of your use of force?

    The fact that you use the term Noblese Oblige indicates that you either do not understand the term or that you believe yourself to be part of a hereditarily superior class. Noblese Oblige indicates the idea that the nobles are obliged to help the poor, usually by telling them what to do while still keeping all the resources and power to themselves. It's a self serving and condescending attitude I find all too common among Anarcho-Capitalists such as Libertarians, which I am presuming you are, as Libertarians are just about the only ones who capitalize the word "State" these days, and you belive that the State serves no useful purpose. In it's current incarnation, it is harmful, but it is also helpful. That's not to say that a group of people couldn't decide democratically amongst themselves what the rights and repsonsibilities of each are to be, and that this wouldn't be a good state.

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  353. Lack of access. by Valdrax · · Score: 1

    I greatly miss Lockheed Georgia Employees' Federal Credit Union which I joined in college at Georgia Tech, but I switched away from them for two reasons -- one practical and one petty.

    1) The nearest ATM that didn't charge me $1.50+ to use was over 15 minutes drive away. (15 minutes plus a toll or 25 minutes w/o.) Also their hours were very inconvient, and the nearest branch location was the one 25 minutes away. I joined them in college when they still had a branch office in the college, but left them later long after they'd closed that branch.

    2) The required signing a digital signature pad for any teller transaction. I hate that and don't trust it. It removes a step or two for a thief to steal the ability to copy my signature on documents.

    Nowadays, I'd grumble and compromise on #2, but I can't deal with #1. I lost far more money from ATM transaction fees than I gained from superior interest rates. All other CUs in my area that I can find have exclusive requirements for joining, so I'm stuck without one for now.

    --
    If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
  354. Re:In a capitalist economy, stuff like this happen by acidrain69 · · Score: 1

    Yes, local prices would go up as well. But not only do we have to deal with rising energy costs and their subsequent inflation of costs across the board, but what about the politics of the countries that we import from?

    What happens when/if the Chinese manage to unionize? What if they start getting real benefits like we enjoy in the US?

    The US economy is operating on exploitation right now. I think we will continue to see repurcutions from it, increasing in severity.

    --
    -- Having a Creationist Museum is like having an Atheist place of worship
  355. Re:NO. Time to change to a CREDIT UNION - NEVER! by iminplaya · · Score: 1

    Yes, your money is much safer if you give it to Charles Keating.

    --
    What?
  356. Re:In a capitalist economy, stuff like this happen by Descalzo · · Score: 1
    I think there can be a balance struck here, to "take care of our own."

    The thing is, though, that people who oppose free trade to "take care of the disadvantaged" are full of it, because the jobs are usually going to help someone who doesn't even have an extra pair of shoes.

    --
    I cried real tears when Li Mu Bai died.