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Paypal Grinds To A Halt

BillBrasky writes "After a 'Monthly Software Update', it appears that PayPal started having problems. There were reports all weekend of troubles, and as of Monday night here, I can't access it at all (connection time out). One user even reported that his PayPal Debit card was getting refused!" A message on the site now says the site is expected to be back at 8:10 PM PDT, not long from now.

497 comments

  1. It says by phalse+phace · · Score: 5, Funny

    Nothing for you to see here. Please move along.

    1. Re:It says by AKAImBatman · · Score: 5, Insightful

      Well, I got in. It looks like PayPal is responding, but REALLY slowly. A couple of points of interest:

      1. The front page is LOADED with new graphics and text.

      2. There's now a "Powered by Sun" icon on the site.

      What I'm wondering is if PayPal didn't overrun their bandwidth with new graphics and pages while simultaneously trying to upgrade the backend systems. The "intermittent problems" might have been caused by such an upgrade. Then Monday hits and they haven't completed upgrading/stress testing the system. What happens? Nose dive!

      If my theory is correct, we can expect the performance to slowly improve as PayPal gets more systems online. Also keep an eye on that front page to see if any sudden changes show up.

    2. Re:It says by pr0c · · Score: 2, Funny

      Slashdotting PayPal before may have been impossible but with some problems already we can finish them off!

    3. Re:It says by xxxJonBoyxxx · · Score: 4, Insightful
      I'm wondering is if PayPal didn't overrun their bandwidth with new graphics and pages...

      I would hope we couldn't blame serving up static content as a cause; there are so many cache servers built for this task in 2004 that one would hope actual web servers never actually see these requests.

      If my theory is correct, we can expect the performance to slowly improve as PayPal gets more systems online

      Nah...if it's bandwidth-related, performance will take another hit as more systems come online and try to share a saturated pipe.

      However, if the problems WERE bandwidth related, it should be easy for eBay to diagnose; just take a meter reading of traffic before the crappy performance and another after. Likewise, it should be easy for eBay to diagnose server performance problems - just look for the spike.

      I think what is troubling to every PayPal user is not that PayPal/eBay is having problems, but that they appear to have no idea what is broken and no idea how to fix it.

    4. Re:It says by Anonymous Coward · · Score: 1, Informative

      Yea! That just means that it will be harder for them to rip people off for a while......

    5. Re:It says by Anonymous Coward · · Score: 5, Funny

      However, if the problems WERE bandwidth related...

      If it wasn't bandwidth related before, it is now. Thanks Slashdot!

    6. Re:It says by Malc · · Score: 1

      "Then Monday hits and they haven't completed upgrading/stress testing the system."

      Shouldn't they stress test before beginning the upgrade? Surely they have a testbed of identical hardware that they would have tested the upgrade and performance on beforehand.

    7. Re:It says by MyThoughts · · Score: 2, Insightful

      Nah...if it's bandwidth-related, performance will take another hit as more systems come online and try to share a saturated pipe.

      Do you actually think PayPal runs their servers over one pipe? They probably have servers across the globe serving up the site. Adding more systems online (across the globe) would improve performance. But, one would hope, they know enough about what they are doing to not let a bandwidth miscalculation put them offline.

      --
      It's my thoughts. So let them be.
    8. Re:It says by ProfaneBaby · · Score: 1

      10:50 PM PST - responding so slowly here that half of the images time out. Very poor planning. Surprises happen, but rollbacks should always be an option. Fighting through trouble takes time, hopefully tonight will give them the break they need to get things straight.

      --
      Video Phone Blogs send video messages straight to the web.
    9. Re:It says by Anonymous Coward · · Score: 2, Informative

      It looks like they purchase from UUnet and Level3. Most of the time, my requests over the Level3 pipe were getting through, though very slowly. My requests over the UUnet pipe did not get through at all while the extended outage was going on.

    10. Re:It says by Zebra_X · · Score: 1

      What I'm wondering is if PayPal didn't overrun their bandwidth with new graphics and pages while simultaneously trying to upgrade the backend systems. The "intermittent problems" might have been caused by such an upgrade. Then Monday hits and they haven't completed upgrading/stress testing the system. What happens? Nose dive!

      Bandwidth is an unlikely culprit. No doubt pay pal has machines hosted at multiple tier 1 data centers. In such an environment, each network port is provisioned at 100 Mbs, or GbE if specially requested. The customer is charged on a moving average for bandwidwth usage and a hard limit is never involved.

      The real problem is probably that powered by Sun logo. Paypal may have upgraded or changed to a new platform. It is possible to estimate hardware needs via Math and load testing but it's not always correct. Keep in mind though that it's more than just adding some graphics to the home page that would do this kind of thing. Especially given the declined pay pal debit card, I suspect something more functional has been changed/moved to Sun.

    11. Re:It says by networkBoy · · Score: 1

      "Surely they have a testbed of identical hardware that they would have tested the upgrade and performance on beforehand."

      one would hope . . .

      Something tells me though, that their testbed is not quite what it should be.
      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    12. Re:It says by eskwayrd · · Score: 1

      "Insightful"? Geez.

      I would hope we couldn't blame serving up static content as a cause; there are so many cache servers built for this task in 2004 that one would hope actual web servers never actually see these requests.

      Do you really want to have a financial transaction website cached? Really?!?!

      If you think caching is a good idea in this situation, you're already a victim, you just don't know it yet. That "OH SH*T!" feeling will catch up with you eventually.

      --
      eskwayrd = m^2c^4
    13. Re:It says by beebware · · Score: 1

      Caching graphics, "static pages" (such the "Please wait... logging you in", help pages/documentation) won't be a problem. Account sensitive pages - don't cache, but that's still reducing the load on the "main servers".

    14. Re:It says by Carnildo · · Score: 1

      12:20 PM the next day, and it's more of the same problems.

      --
      "They redundantly repeated themselves over and over again incessantly without end ad infinitum" -- ibid.
    15. Re:It says by Kent+Recal · · Score: 1

      You're assuming that the IT-staff at eBay has a clue.
      Telling from the trouble they went through (and are probably still going through) to employ only basic fraud countermeasures (like, duh, strip javascript from actions or, gahh, figure out how this ssl thing works) and their failure to do proper stress testing before "upgrading" something as mission critical as their payment platform, well, I'd say there's reason to doubt it.

      And if you're still not convinced I recommend to just take a look at the page-source for the ebay.com frontpage, or if you're really brave, for one of the category listings. Whatever they're smoking, it must be good!

    16. Re:It says by ecloud · · Score: 1

      Welll... my new Epia firewall is powered by the sun too, but that's why it runs at 600 MHz... to save power.

    17. Re:It says by Anonymous Coward · · Score: 0
      static content
      Which of the two words do you not understand?
    18. Re:It says by Hognoxious · · Score: 1
      Shouldn't they stress test before beginning the upgrade? Surely they have a testbed of identical hardware that they would have tested the upgrade and performance on beforehand.
      It seems to me that they (by which I mean webmasters in general) don't even unit test or run through the basic functionality. For example Ibis hotels have upgraded their site and it's totally gone to pot.
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  2. hmm... by dougTheRug · · Score: 5, Funny

    Maybe not the smartest place to have put my life savings?

    1. Re:hmm... by joelanders · · Score: 3, Funny

      Or you could claim that you had like a billion dollars in your account and it got erased...

    2. Re:hmm... by Man+in+Spandex · · Score: 1

      Safer than at Jim's Bank from Family Guy where the guy makes tattoo's of Kermit the Frog

    3. Re:hmm... by Joey7F · · Score: 2, Funny

      But of course the difference between Jim's 'Bank' and other "Banks" is that they are "Banks"

      --Joey

    4. Re:hmm... by Anonymous Coward · · Score: 2, Funny

      It's just as safe as your local bank which uses Microsoft Windows for all its transactions.

    5. Re:hmm... by databyss · · Score: 2, Funny

      Funny this should get mentioned...

      Today, at my bank, I saw the Win95 Shutdown screen on one of the computers...

      Nice flat panel 17" monitor with that horrid horrid screen...

      --
      Hmmm witty sig or funny sig? Maybe elitest techy sig!
    6. Re:hmm... by jrockway · · Score: 2, Funny

      At least they shut it down before it hurt something!

      --
      My other car is first.
    7. Re:hmm... by Anonymous Coward · · Score: 2, Insightful

      This is PayPal. A claim like that will just make them suspect you of fraud, and they'll confiscate whatever is in your account.

    8. Re:hmm... by Caseyscrib · · Score: 1, Offtopic

      All your savings are belong to us.

    9. Re:hmm... by jlipkin · · Score: 1

      You should keep yours under the mattress, like I do.

    10. Re:hmm... by sjalex · · Score: 4, Interesting
      And PayPal is a "Bank" when they want to be a "Bank"... and otherwise they will do as any self-respecting bank would never.

      Whereas most banks will gladly take your money as long as it's legal, PayPal will shut you down if they don't like your politics.

      Or so rumor has it.

    11. Re:hmm... by Anonymous Coward · · Score: 1, Informative

      You're probably correct. Paypal is especially grateful to you since you agreed that you gave up almost every right. Your only recourse is arbitration if you think there's a discrepancy.

      I know that I thank God every day that Paypal does not have to follow any of the banking laws in this country. I feel a whole lot better because of it.

      Paypal is literally like a group of strong arm thugs. You either pay and play, or you shut up and leave. You don't like it? Too bad.

    12. Re:hmm... by eatjello · · Score: 1

      Could you kindly provide me a map to your house? My coffers are running pretty dry...

    13. Re:hmm... by fafalone · · Score: 1

      IIRC, Paypal is not insured by the FDIC. Doing that might actually make them subject to regulations governing companies that control peoples money, and they sure wouldn't have that.
      Even if they did, I believe the cap is $10,000.

    14. Re:hmm... by ProfaneBaby · · Score: 3, Informative

      In all seriousness, for those of you not familiar with the problems, PayPal has a history of locking and seizing money on both sides of suspicious transactions. If someone uses a stolen credit card/account to pay you, and you don't get your money (all money, not just that transaction) out in time, you run the risk of losing all of it. Worse still, because they're "not a bank", they're not subject to the same laws as banks, and your chances of getting all of the money in the end are very, very slim.

      --
      Video Phone Blogs send video messages straight to the web.
    15. Re:hmm... by Gherald · · Score: 1

      > IIRC, Paypal is not insured by the FDIC ... I believe the cap is $10,000.

      No, it would be $100,000.

    16. Re:hmm... by Anonymous Coward · · Score: 0

      You know, your sig is infinitely more humorous if you drop the "see DMCA/USAPA" part.

    17. Re:hmm... by Anonymous Coward · · Score: 0

      every computer I've seen in a bank(here in Canada) has been running OS/2...

    18. Re:hmm... by mpcooke3 · · Score: 4, Informative

      PayPal will shut you down if they don't like your politics.

      Actually so will banks. Barclays shut down the British Nationalist Party bank account fairly recently.

      Maybe swiss banks don't care :)

    19. Re:hmm... by tempmpi · · Score: 3, Insightful

      Shutdown maybe but I don't believe they kept the money.

      --
      Jan
    20. Re:hmm... by selfabuse · · Score: 1

      My bank runs their server on NT4.0. Which, if I'm not mistaken, they don't even release patches for anymore. So, all my financial stuff is on a server, that can't get patched if/when new vulnerabilities are found. I'm seriously considering changing banks (for many reasons in addition to the above) but I doubt anywhere else is really much better.

    21. Re:hmm... by LetterJ · · Score: 1

      Exactly. Someone tried to steal $12,000 from MY credit cards and bank accounts through my Paypal account and it took me 2 years to get it back. After that, they sent me a letter accusing *me* of fraud.

    22. Re:hmm... by 3th3rn3t · · Score: 0, Offtopic

      Mirror for PayPal at :

      http://www:paypal@obscurerussian.domain.ru/paypa l

    23. Re:hmm... by beebware · · Score: 1

      My impression was that only front-end machines were Windows based and the backend big iron was still UNIX/Mainframe orientated (especially for the older/more established banks). This probably explains why one of my banks runs Windows 2000 but for certain transactions they've got to drop down into a DOS driven interface which is slow like anything and can't be accessed "because the main computer is down".

      I actually prefer the "mixed environment" idea - IF a customer got access to the frontend machines (which is unlikely-even leaving the terminal for 20 seconds results in staff logging off: although you could probably still attach a data logger to the cables...), they'll still have restricted access to the main systems and would have trouble trying to infect it with a virus or worm or something. Of course, being banks, they probably have good IDS and content filtering systems en route and suspicious transactions are probably also automatically forwarded to a fraud team - along with topend firewalling systems...

    24. Re:hmm... by beebware · · Score: 1

      Paypal in the UK (at least) is "PayPal (Europe) Ltd. is regulated by the Financial Services Authority in the United Kingdom as an electronic money institution." (FSA). Ok, it's not much, but it's at least SOME protection...

    25. Re:hmm... by Anonymous Coward · · Score: 0

      If I remember correctly, Paypal refunds all the money when they don't like your policies.

    26. Re:hmm... by Anonymous Coward · · Score: 0

      Of course, being banks, they probably have good IDS and content filtering systems en route and suspicious transactions are probably also automatically forwarded to a fraud team - along with topend firewalling systems...

      LOL

      Best. Post. Ever.

    27. Re:hmm... by Anonymous Coward · · Score: 0

      makes tatto's what of Kermit the Frog?

    28. Re:hmm... by Anonymous Coward · · Score: 0
      Whereas most banks will gladly take your money as long as it's legal, PayPal will shut you down if they don't like your politics.
      No? Do a google search on "Barclays" and "British National Party".
  3. And to top it off... by Anonymous Coward · · Score: 4, Funny

    They have to deal with a slashdotting.

    1. Re:And to top it off... by Anonymous Coward · · Score: 1, Interesting

      I know this is meant to be funny.. but I have a question for anyone who knows the answer. Would slashdot's traffic even make a dent in Paypal? Obviously, slashdotting some guy's DSL would be bad.. but I would imagine that Paypal gets considerably more traffic than slashdot. Can someone confirm or deny that?

    2. Re:And to top it off... by skraps · · Score: 5, Informative

      Here is a comparison of the traffic levels.

      --
      Karma: -2147483648 (Mostly affected by integer overflow)
    3. Re:And to top it off... by Anonymous Coward · · Score: 2, Informative
      Here is a comparison of the traffic levels.

      On the one hand I'm mortified that I clicked the link before I recognized the name as being that of the data aggregator I've scraped off so many computers, on the other i'm fascinated by the relative levels tracked.

    4. Re:And to top it off... by skraps · · Score: 2, Interesting

      Hmm. I did not realize they gathered data using spyware. Maybe that casts some doubt on the figures for slashdot -- a lot of people who visit slashdot are probably also smart enough to remove spyware. Seems like that would skew the numbers somewhat.

      --
      Karma: -2147483648 (Mostly affected by integer overflow)
    5. Re:And to top it off... by dtfinch · · Score: 1

      It may actually work out to their benefit. They'll suspend all of our accounts for launching a DDOS attack against them.

  4. msnbc by Anonymous Coward · · Score: 5, Informative

    http://www.msnbc.msn.com/id/6228586/

    msnbc also has an article about the outtages

    1. Re:msnbc by jez9999 · · Score: 1

      A message on the site now says the site is expected to be back at 8:10 PM PDT, not long from now.

      Damn. And I was hoping from the article title that it'd stay down forever!

  5. effects on ebay share price tomorrow by po_boy · · Score: 4, Interesting

    Get out your crystal balls. What effect do you think this will have on the share price of EBAY tomorrow? Will that constitute a buying or selling opportunity?

    1. Re:effects on ebay share price tomorrow by Free_Trial_Thinking · · Score: 1

      I predict no effect. Ebay stock price movements seem to only rarely follow real life.

    2. Re:effects on ebay share price tomorrow by Klar · · Score: 5, Funny

      Well, hardcore investors won't be able to do anything as all their money will be tied up on the paypal website.

    3. Re:effects on ebay share price tomorrow by usefool · · Score: 1

      The price will probably go up sharply because investors suddenly realized there are people using PayPal.

      Of course, if the price drops tomorrow, it's probably the best time to buy in, since this is obviously a temporary glitch.

      --
      Uselessful technology (Air-Charged
    4. Re:effects on ebay share price tomorrow by Dr+Kool,+PhD · · Score: 1

      Nothing dude. Worst case these Paypal bugs cost Ebay a few million dollars, and it isn't likely to have any effect on their long term business. Yeah, you can say "someone might try to use paypal, get sick of it being down, and leave ebay FOREVER" but that really isn't realistic.

      Ebay's market cap is in the tens of billions, so a few million dollars is really "nothing".

    5. Re:effects on ebay share price tomorrow by ergo98 · · Score: 5, Insightful

      Of course, if the price drops tomorrow, it's probably the best time to buy in, since this is obviously a temporary glitch.

      While it may be a temporary glitch, there is no doubt that such an outage has a real financial impact - banking, which PayPal is to a degree, is based upon trust, and PayPal already starts in a precarious situation given that there are no branches to visit and limit options available outside of their website. This is the sort of thing that sends grandmas and grandpas away from that payment method for a while.

    6. Re:effects on ebay share price tomorrow by ottothecow · · Score: 2, Insightful

      but grandmas and grandpas probobly dont use paypal every day. Even if they check today, they might think they are doing something wrong and call their grandson to walk them through it again. By the time the kids parents make him go help grandpa...paypal will be working fine :)

      --
      Bottles.
    7. Re:effects on ebay share price tomorrow by Anonymous Coward · · Score: 0

      The stock price is going to go up or down no matter what happens, I doubt it will have a significant effect either way though.

    8. Re:effects on ebay share price tomorrow by senzafine · · Score: 1

      but...news doesn't have to have a long term effect on a company to fluctuate stock prices. not sure what (if anything) this will do - but any news about a company effects the stock price.

      --
      Better than Flickr - Manage, Share, Archive
    9. Re:effects on ebay share price tomorrow by Anonymous Coward · · Score: 0

      I'll never figure out this market! One day she's up! The next day she's up! ...I masturbate to the teletubbies.

    10. Re:effects on ebay share price tomorrow by yasth · · Score: 1

      Which is exactly why it might be a good time to buy if the price slides 10% because of this little SNAFU. You can buy in at that price wait two quarters and everything will have been forgoten.

      --
      I'd do something interesting, but my server can't handle a slashdotting.
    11. Re:effects on ebay share price tomorrow by Anonymous+Writer · · Score: 1

      Ebay stock price movements seem to only rarely follow real life.

      Real life? Oh, you mean that thing that goes on outside the basement window.

  6. Awesome plan! by pirodude · · Score: 3, Funny

    Yeah, so paypal.com is having issues loading. Makes sense to slashdot them too!

    1. Re:Awesome plan! by skitz0 · · Score: 0

      Free stress testing.

  7. That was interesting... by drinkypoo · · Score: 4, Interesting

    The first six or seven times I tried clicking through to this story slashdot told me "Nothing to see here. Move along." Problem in the subscription code?

    Anyway this was bound to happen sooner or later. There's frankly no way to test large-scale use of a resource like that because in order to REALLY test it you have to exchange a lot of data with assorted financial institutions which will probably not be very forgiving about something like that. Paypal's never given me any trouble whatsoever and I think that not being able to use it for a day or so is acceptable. Not being able to access debit card funds could be a serious blow to someone foolish enough to store a lot of money in paypal, but otherwise it should have little impact.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:That was interesting... by Anonymous Coward · · Score: 0

      There's frankly no way to test large-scale use of a resource like that because in order to REALLY test it you have to exchange a lot of data with assorted financial institutions which will probably not be very forgiving about something like that.

      You know, my credit cards, my bank and my brokerage firm never have this kind of problem. Are their programmers that much better than Paypal's?

      Load testing certainly isn't impossible. Lots of other companies manage to do it.

      But paypal isn't a bank, and doesn't guarrantee anything.

    2. Re:That was interesting... by StudMuffin · · Score: 4, Funny

      Uhh, all I can say is that my business RELIES on paypal for payments, and today we have lost ALOT of business. At least $1700 in sales. Not being able to use it for a day or so is acceptable? Think outside the box. They are our primary credit card processor. Oh, btw - http://brain-station.com is our store.

      --
      Weaseling out of things is important to learn. It's what separates us from the animals... except the weasel. -
    3. Re:That was interesting... by drinkypoo · · Score: 0

      How much of that business is going to come back to your site over the next couple of weeks? Just because you didn't get a sale on a specific day, that doesn't mean it's lost. Of course there's no way to accurately measure this short of aggressive surveying so it's something of a rhetorical question. Personally I wouldn't use paypal as my primary anything because of the specific type of financial institution they are. I do use them for ebay since it only costs me a percentage, but an ebay payment can be a day late without hurting anyone in almost all cases.

      Oh and, you seem to have lost your dictionary, as well. As a famous .sig says, "a lot" is two words. You wouldn't say "alittle", would you?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:That was interesting... by Anonymous Coward · · Score: 0

      Dude, with the prices on your website, $1700 is about...one order...

    5. Re:That was interesting... by drinkypoo · · Score: 2, Insightful

      Load testing certainly isn't impossible. Lots of other companies manage to do it.

      But paypal isn't a bank, and doesn't guarrantee anything.

      Paypal is also doing online banking and handling payments on what seems like an unprecedented scale, very rapidly, and with just about every financial institution in the US. I know banks aren't exactly sitting on their thumbs, especially the larger ones, but they also have the luxury of being able to take a longer view of things than paypal which faces competition capable of putting it out of business should it rest on its laurels too long; such is the nature of the internet.

      Maybe someone over there is just incompetent, but I suspect there's real reasons for what happened. I also suspect they'll be looking real hard at how to avoid this happening again. As their relevance increases the public tolerance for this kind of failure will decrease.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    6. Re:That was interesting... by Sparr0 · · Score: 1

      i pity you when you get scammed for that same $1700. it will happen. i have stopped using paypal after losing a few hundred bucks. im not so evil as to start scamming people, but it would be oh so easy.

    7. Re:That was interesting... by DAldredge · · Score: 1, Funny

      Cool, now have you thought about spell checking your posts before you promote your site in the body of your message?

      A LOT is TWO words ;->

    8. Re:That was interesting... by Anonymous Coward · · Score: 0

      "The first six or seven times I tried clicking through to this story slashdot told me "Nothing to see here. Move along." Problem in the subscription code?"

      Remember, they use mod_perl . Weird errors like that are to be expected.

    9. Re:That was interesting... by Anonymous Coward · · Score: 0

      You wouldn't say "alittle", would you?

      I would, but then again, I'm drunk.

    10. Re:That was interesting... by blackicye · · Score: 5, Informative

      I have no sympathy for these losers. They and their servers can burn in hell.

      Paypal ripped me off of $500+ around 2 years ago.

      [Rant Alert] /rant
      Story goes something like this. I sell a laptop to a buyer on ebay for $1100. He pays from a _Verified_ paypal account.

      I had 300+ positives and he had 6, but thats besides the point.

      THREE FUCKIN' MONTHS after the sale paypal sends me an email telling me the sale was paid for with fraudulent funds.

      They reverse the charge, take the current balance of my paypal account, and freeze the account, which is now at negative $600.00.

      I of course filled out the requisite "paperwork" with the USPS tracking numbers etc to which I shipped the laptop to the _Paypal Verified buyer_ at his _Paypal Verified Address_

      Of course after THREE FUCKIN' MONTHS, USPS no longer has records of the package sent. And I as a seller have no legal recourse to pursue.

      They continued harassing me via email and by phone. I explained politely to the customer service representative on the phone, the situation.

      The conversation went something like this:

      CS Rep: "Our records indicate that you owe the
      amount of $600."

      Me: "That is incorrect, my records indicate you
      owe me $500."

      CSR: "I have records of a chargeback of $1100 due
      to the buyer using fradulent means of
      payment"

      Me: "I shipped goods to a buyer verified by you,
      and I shipped to his paypal verified shipping
      address, here's the USPS tracking number"

      CS Rep: "The customer in question paid via
      fraudulent means, you owe us $600"

      Me: "What? you verified him, then informed me
      3 months after the fact and you expect me to
      to pay you $600 after you've already stolen
      $500 from me?"

      CSR: "Our records indicate an outstanding balance
      of $600 on your account."

      Me: "Give me my laptop back and we can maybe talk
      about this $600 I supposedly owe you."

      CSR: "Would you like to set up a payment plan?
      otherwise we'll have to take this to
      litigation"

      Me: "Would you like to eat a dick? I'll see you
      in court.."

      *click* /rant

      Granted this was before eBay bought them, my
      lesson was learnt. I will never again use Paypal or for that matter let anyone I remotely care about use their shady ass service.

    11. Re:That was interesting... by HotshotXV · · Score: 5, Insightful

      You think that Paypal is doing business on an unprecedented scale? Sure, maybe in the U.S., banks don't handle as much of a load, seeing as there are a million different branches... but look at credit card companie, and how there is never any downtime in their systems. You think that VISA's billing department, or the credit verification department, or many others don't do the same amount of business as PayPal? (if not more) Most of the comments are right - you don't try to implement a new interface or a new system without extensive load testing... If you can't do extensive load testing, you have to either phase things in VERY slowly, or scrap the update until the testing can be done.

    12. Re:That was interesting... by Sparr0 · · Score: 5, Funny

      s/laptop/thingamabob/
      s/500/300/
      s/600/200/
      s/1 100/500/

      and then... what he said.

    13. Re:That was interesting... by Sparr0 · · Score: 5, Informative

      oh, and one even worse quirk to my story... AFTER they negative-ized my balance, someone sent me a payment, which PayPal refuses to release to anyone until I pay them. So they have stolen money from someone else trying to legitimately buy something from me.

    14. Re:That was interesting... by Anonymous Coward · · Score: 0

      A similar thing happened to me...
      You might want to check
      http://www.paypalsucks.com/

    15. Re:That was interesting... by crisco · · Score: 1

      I'm curious about why they are your primary credit card processor. I know many merchant account providers are worthless liars and frauds but there are some honest ones out there as well, have you looked at setting up an account with one, even as a backup?

      --

      Bleh!

    16. Re:That was interesting... by Anonymous Coward · · Score: 0

      Yeah right, if it's so critical then why not go for a real bank instead of some pseudo-legal scam?

    17. Re:That was interesting... by karniv0re · · Score: 1

      Best line:

      Me: "Would you like to eat a dick? I'll see you in court.."

      Dude, you just made my friends list.

    18. Re:That was interesting... by morning · · Score: 1

      And that is why I never keep more than a few dollars in my account for more than a couple days. If they want to freeze it, I will have minimal loss, and good luck taking me to court on it.

    19. Re:That was interesting... by Anonymous Coward · · Score: 0
      Me: "What? you verified him, then informed me 3 months after the fact and you expect me to to pay you $600 after you've already stolen $500 from me?" CSR: "Our records indicate an outstanding balance of $600 on your account." Me: "Give me my laptop back and we can maybe talk about this $600 I supposedly owe you." CSR: "Would you like to set up a payment plan? otherwise we'll have to take this to litigation" Me: "Would you like to eat a dick? I'll see you in court
      It dosen't suprise me that these theives (Paypal) would promently display just how far they have their heads up their asses. http://www.paypalsucks.com is full of such horror stories. Let these losers crash and burn, they are crooked and kniving, and don't even take responsibility for their own fuck ups, but will gladly take your money in a heartbeat.
    20. Re:That was interesting... by Anonymous Coward · · Score: 0

      you get what you pay for... go get a real merchant account and stop whining

    21. Re:That was interesting... by MikeDX · · Score: 1

      Bit pointless giving us the link if we cant buy anything :)

    22. Re:That was interesting... by David+Horn · · Score: 1

      Did you see them in court? This is something that in the UK would certainly lie on the side of the consumer. In fact, it probably wouldn't even make it to court.

      Anyone in the UK been stung by PayPal in this manner?

      --
      PocketGamer.org - For the gamer on the go!
    23. Re:That was interesting... by chegosaurus · · Score: 5, Funny

      > Think outside the box.

      Why must it be a box?

    24. Re:That was interesting... by jrockway · · Score: 2, Insightful

      That's why I always pay PayPal with my credit card. Something goes wrong? *chargeback* Done. It's against their ToS, but they can lick my balls. It's my money and I'm not going to cry if they're not allowed to steal it.

      They can sue me for all $200 I possess. :-)

      --
      My other car is first.
    25. Re:That was interesting... by gl4ss · · Score: 1

      ok, here's some thinking outside of the box: DON'T RELY ON PAYPAL FOR _BUSINESS_ FOR THEY THEMSELFS ARE UNRELIABLE!

      now, say that loudly again and again for some times.

      you must have known that beforehand too, but i guess their service was just so convinient that you didn't care.

      --
      world was created 5 seconds before this post as it is.
    26. Re:That was interesting... by Observador · · Score: 1

      Assuming there is the same amount of expertise of the PayPal engineers as the EBay ones (which also happen to have moved the entire EBay platform to Sun Servers and the application codebase from C and whatnot into Java... while the EBay site was running... and eliminating maintenance downtime) it is mindboggling to think about this possibility.

      But just as mindboggling could be that someone in the PayPal camp could be trying to indirectly harm Sun, or cast doubt on the decission to move to Sun's servers... I wonder if any Microsoft certified engineers saw their chance to rise evaporate at the sight of Sun Servers running Unix/Linux/Solaris

      --
      I wish I could filter out the annoying Pickens articles...
    27. Re:That was interesting... by SAPHRguru · · Score: 1

      'cos if it was a ball, there'd be no corner to hide in... (and would lead to waay too many double entendres)

    28. Re:That was interesting... by isorox · · Score: 1

      Friend of mine was, but remember paypal is an American company, out of UK jurisdiction.

      Fortuantly she hadn't sent the goods when the chargeback occured, but she had emptied the account. She had the money in her bank account no problem. Paypal wouldn't take a credit card to put the funds back though. They wouldn't take a GBP cheque either. She had to get a friend with a U.S. Bank account to send paypal a cheque to bring her balance back up to $0.

    29. Re:That was interesting... by Phleg · · Score: 1

      And assuming it was a box to begin with, if everyone else is "outside" the box, doesn't that really become the "inside"?

      --
      No comment.
    30. Re:That was interesting... by mikerich · · Score: 4, Informative
      Friend of mine was, but remember paypal is an American company, out of UK jurisdiction.

      It's worth UK PayPal users remembering that paypal.com/uk *IS* subject to UK and European regulation. Any problems through the UK site and you would have recourse through your bank, your card issuer AND the Financial Services Authority.

      Best wishes,
      Mike.

    31. Re:That was interesting... by Anonymous Coward · · Score: 0

      ^ World Seller, 2000+ reputation, 35,000+ successful transactions. Similar treatment with regard to refunds/chargebacks (which I've always paid in good time), and zero warning when they closed the account and confiscated the couple of grand I had in there. Zero communication about it either; it's like they've turned into a black hole.

      Sadly as I've found, there's no real alternative which is as easy to set up and as cheap. Unless you go for someone serious who's actually oriented at dealing with real businesses (hello WorldPay), you're fucked; they're either psychotic ("if we even vaguely dislike anything you do, we'll confiscate your money and cancel your account"), moronic ("let's just send your full cc details to you in plaintext email, then ask you to fax it to us"), or tiny and seemingly designed by a 12 year old.

      Hopefully they were down because they pissed off the wrong people and got DDoSed, but hey, I'll settle for them fucking themselves over with their own incompetence.

    32. Re:That was interesting... by mandreko · · Score: 1

      credit card companies never having downtime? I'm sorry, but off the top of my head, I can count 2 times in the last year that I've gone to a store, used my credit card, and it have trouble, so I call up my credit card company. They say that "their system is down" and can't even tell me if I have sufficient funds or not.

      Downtime happens to everyone...

    33. Re:That was interesting... by astrotek · · Score: 1

      Best way to scam someone on paypal is to: provide a service, offer one hell of a deal, require 3 months prepayment, run up a balance with the people your using to provide the service. In 3 months accept as much money as you can and run. This is done with webhosting through paypal A LOT.

    34. Re:That was interesting... by Anonymous Coward · · Score: 0

      154 bucks for a stackable stool, discounted from 189 bucks. 100 bucks for a wardrobe hook. any you actually have ppl buying those? could you send a few suckers my way?

    35. Re:That was interesting... by DogDude · · Score: 2, Funny

      Uhh, all I can say is that my business RELIES on paypal for payments, and today we have lost ALOT of business.

      Uhh, that's your problem. Paypal has NEVER been reliable, and I *never* buy from any site/person/whatever that uses PayPal. You need to get a real credit card processor, and stop complaining. It's like complaining that you run a gravel hauling business, your Honda Civic that you used for hauling your trailer full of gravel broke down, and gosh darn it, it shouldn't! If your business RELIES on PayPal, then no offense, but you don't have much of a business.

      --
      I don't respond to AC's.
    36. Re:That was interesting... by Anonymous Coward · · Score: 1, Interesting

      This is happening to me RIGHT NOW!

      A person with a verified paypal account AND an ebay account in good standing AND a legitimate yahoo account...bought a 4th gen ipod from my wife (who got it with the her laptop for being a school teacher but since she is a lowly paid teacher we couldn't afford to keep it).

      I waited for the payment to clear paypal and took the funds out before shipping, to be safe! Then 1 month later I get an e-mail from paypal saying it was bought with fraudulent funds.

      The buyer claimed someone else used her account to buy it. I told paypal "how did they get into her paypal, ebay AND yahoo accounts......unless she is dumb enough to use the same password for all three.

      This all happened 2 weeks ago and the "investigation" is still ongoing.

      Here, however, is the clincher...I told ebay about her and they did there own investigation which came up with the decision that SHE was the fraud.

      They even told me to call the cops on her.

      Aren't paypal and ebay the same company? So how can ebay tell me to call the cops on her and paypal tell me they believe her story and want the money back?

      The whole verified account thing is obviously bogus, and paypal needs to better inform people that they can remove your funds at any time for their mistakes!

      FACTS of the case:
      Payment was made with Paypal funds
      Payment was fraudulent

      Question:
      Who is the real fraud?

      ......or maybe it was my fault for being dumb enough to ship to the Philippines. Either way.... -JK

    37. Re:That was interesting... by Anonymous Coward · · Score: 0

      Considering that PayPal processes all it's credit cards through Wells Fargo and they are not WF's only customer. I think people are severely underestimating the size of the credit card industry.

    38. Re:That was interesting... by bleckywelcky · · Score: 1

      Did the chargeback go through though? I paid for some stuff through PayPal, but it turned out to be something other than what was advertised, so I disputed the payment with my CC company (DiscoverCard). DiscoverCard investigated the case and said that they would not do the chargeback because PayPal "fulfilled their duties" by transfering the money to the intended party. So, from DiscoverCard's point of view, I was not purchasing anything from the seller ... I was paying PayPal to perform a money transfer. Since PayPal performed the money transfer, I got what I paid for. The whole situation was complete crap; thankfully that was the first and last time I ever used PayPal.

      When this situation originally came up, I first contacted the seller, but they just blew me off. So next I contacted PayPal, they basically blew me off too. So then I went to my CC company, figuring they were my friend. Nope, they just blew me off too. :\ I think I would have had better luck with Visa, so I'm gradually phasing out my connection with DiscoverCard.

    39. Re:That was interesting... by Anonymous Coward · · Score: 0

      >> Think outside the box.

      >Why must it be a box?

      There is no box!

    40. Re:That was interesting... by upsidedown_duck · · Score: 1


      I think the main problem you had was keeping more than a dime in your PayPal account and trying to use PayPal as more than just a CC processor. When I researched PayPal as a potential CC processor, my first thought about them not being a bank was that I should always transfer the funds to a real bank as they accumulate. Use PayPal for CC transactions, use a real bank for storing the money. That way, PayPal would only get my money by me writing a check to them, and, if they complained and I refused to write the check, then at least I would still have my money and could consult an attorney.

      I also figured that PayPal is really best suited to very small businesses, because their commissions are high enough to make other CC processors much more cost-effective above a certain volume of sales.

      --
      -- "Makes Little Debbie look like a pile of puke!" - Moe Szyslak
    41. Re:That was interesting... by bleckywelcky · · Score: 1

      Not many people know how the credit card system works because you usually only learn about it when you try to get a merchant account to process credit cards (or if you go into the business otherwise). There are 100s of credit card companies that will provide you with an account at their institution from which you can take money to pay for purchases. There are also 100s of merchant account companies that will provide merchants with an account at their institution to accept money from customers. But when you swipe your card at the store, the store doesn't directly talk to your institution, nor does your institution directly talk with the merchant's institution. It would be horribly complex (perhaps nearly impossible) for the 100s of credit card institutions, the 100s of merchant institutions, and the millions of credit card accepting locations around the world to individually and independently link up.

      So, there is a middle man who provides a set of protocols for the credit card institutions, the merchant institutions, and the credit card accepting locations for each to connect to the middle man. (Think of having 5 computers and using 1 NIC in each to connect to a switch instead of giving each computer 4 NICs to connect to each of the other computers independently.) So when you swipe your card at the retail location, the retail location talks to the middle man who talks to your credit card institution who checks to see if you have an account with them and if you have the appropriate funds available. If both of the above conditions are true, your institution replies with an 'affirmative' to the middle man who forwards the reply on to the retail location. The goods are then given to the customer and the retail location asks for the money to be transferred to their merchant account. This request goes to the middle man, then to your credit card institution, which then transfers the money to the merchant's institution (from which the merchant can transfer the money into a traditional bank account) - I'm not sure if the money transfer goes back through the middle man, I'm thinking the actual money does not, but a signal indicating the transfer has occurred does pass through the middle man ... I have not seen a clear answer on this yet.

      My point here is that the middle men (of which there are only a handful - 2 or 3 major ones, maybe 4 or 5 total), who process $Billions a day and "are" the infrastructure of the credit card system (ie without which, no one's credit card would work) do not go down like this. They have redundant upon redundant systems so that if one fails then another picks up until they can get that one back online. If your particular institution happens to go down - it's no big deal because the other 99 institutions and their customers are still up. If the #1 middle man goes down, half the people in the world can't use their credit card - think about the ensuing pandemonium :\

      It's amazing how fragile our financial system is when you actually look at the inner workings of it all.

    42. Re:That was interesting... by Bongoots · · Score: 1

      Square shapes (like windows) are just [i]sooo[/i] yesterday! :p

    43. Re:That was interesting... by Hognoxious · · Score: 1
      but look at credit card companie, and how there is never any downtime in their systems.
      You're obviously not a customer of ING Luxembourg, then.
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    44. Re:That was interesting... by Edie+O'Teditor · · Score: 1
      they're either psychotic ("if we even vaguely dislike anything you do, we'll confiscate your money and cancel your account"),
      Sounds like slashdot.
      moronic ("let's just send your full cc details to you in plaintext email, then ask you to fax it to us")
      Sounds even more like slashdot!
      or tiny and seemingly designed by a 12 year old.
      Gnnnnnnnnnnnnnnnnnnnnnnn [BANG!]
      --
      If X is the new Y, and Y is "X is the new Y", solve for X.
    45. Re:That was interesting... by Anonymous Coward · · Score: 0
      Aren't paypal and ebay the same company? So how can ebay tell me to call the cops on her and paypal tell me they believe her story and want the money back?
      They're playing both sides against the middle. Seems to be the most common of the scare stories I've heard about them.
  8. On the upside... by rel4x · · Score: 5, Funny

    ...most sites that rely on paypal (donations to stay up) don't really get donations anyways. Hard to bring a non-existant economic action to a halt ;-)
    hehe I'm a silly goose.

    --

    Before you mod me funny, think, perhaps I was insightfully funny?
    1. Re:On the upside... by ykernow · · Score: 1

      Rel4x wrote :
      > most sites that rely on paypal (donations
      > to stay up) don't really get donations
      > anyways. Hard to bring a non-existant
      > economic action to a halt.

      But then you have a large number of small businesses that rely on PayPal for their sales... These websites do generate a large number of "economic actions."

    2. Re:On the upside... by Anonymous Coward · · Score: 0

      no they don't

    3. Re:On the upside... by Anonymous Coward · · Score: 0

      It's going to bring the massive industry of webcomic tshirts to a grinding halt.

  9. Could this be a kernel error by Camel+Racer · · Score: 0, Offtopic

    or just a
    Bank Panic

    --
    Anybody can work under ideal circumstances. -- Jeff K. (January 4, 2001)
    1. Re:Could this be a kernel error by Andy_R · · Score: 2, Interesting

      Don't you mean 'looks like a bank, acts like a bank, but doesn't bother following proper banking practice' Panic?

      --
      A pizza of radius z and thickness a has a volume of pi z z a
    2. Re:Could this be a kernel error by tokachu(k) · · Score: 1

      Actually, it looks like a "bank unregulated by the Federal Reserve is doomed to fail" error. Don't tell Badnarik, though...he'll have a heart attack.

      Then again, PayPal has had bad service from the start. Maybe this is poetic justice.

    3. Re:Could this be a kernel error by tsm_sf · · Score: 1

      And ever so politely tells their customers to go fuck themselves if they have a problem?

      --
      Literalism isn't a form of humor, it's you being irritating.
    4. Re:Could this be a kernel error by jcr · · Score: 1

      So, you contend that Federal Reserve regulation is effective in preventing server deployment fuck-ups?

      Fascinating.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    5. Re:Could this be a kernel error by TykeClone · · Score: 2, Interesting
      Bank regulation is one of the few valid uses of government oversight. Without it, things like stock market crashes of 2001 balloon into the Great Depression like the 1930's. "Safety and Soundness" and the FDIC keep the publics trust in the banking system (will my money be there tomorrow?)

      I don't say this lightly as I work in a bank and have to deal with it. The regulation of banks has worked well enough for long enough to migrate the impetus of many regulations away from "safety and soundess" (the two cornerstones of a properly run bank) to consumer protection and antiterrorism.

      With the advent of paypal and other non-bank players entering the financial services arena, these entities need to be brought under the same regulations that face banks. Make paypal live and work under Reg E. Make insurance companies deal with CRA issues. Make Fannie Mae and Freddie Mac live up to the same standards set forth for other financial institutions.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    6. Re:Could this be a kernel error by TykeClone · · Score: 1
      No - they're just there to hassle you with extra paperwork before the fuck-ups and to haul you away in chains afterwards :)

      The smiley is if my regulators are reading this post :)

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    7. Re:Could this be a kernel error by Anonymous Coward · · Score: 0

      The Federal Reserve is a private corporation and doesn't handle court cases. That is the job of the judicial branch of government.

    8. Re:Could this be a kernel error by TykeClone · · Score: 1

      You, Mr. Coward, don't appear to work for a bank. If they show up with a bad attitude and a hair up their ass, they'll hassle you. There is no "judicial review" unless you get to that point (and God have mercy on your soul if you do). And that goes for the FRB, FDIC, NCUA (although they're less stringent), and OCC (national banks).

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    9. Re:Could this be a kernel error by M.+Silver · · Score: 2, Informative

      So, you contend that Federal Reserve regulation is effective in preventing server deployment fuck-ups?

      They do try.

      My last job before the sigified one was managing MIS Operations for a regional community bank. Now, this was during Y2K preparation, so it was somewhat atypical, but there is certainly a lot of FSLIC regulation in place to prevent, as you say, fuck-ups, be they server deployment or darn near anything else.

      Now, the bank I worked for was also atypical (top in its class as far as compliance), so I don't know exactly how "effective" it really is industry-wide, but as I say, they *do* try.

      On the other hand, if eBay/PayPal is getting socked with Sarbaines-Oxley (which I doubtless just misspelled) requirements, they may well have to jump through the same sort of hoops the FSLIC and FDIC put real banks through. I got out of the bidness altogether before SOx, so I can't speak to that authoritatively.

      --

      Slashdot's token middle-aged housewife
  10. Damn you Paypal! by Anonymous Coward · · Score: 0

    I tried to pay for my sampling sweep plugin this morning and it didn't work! How am I supposed to get a "lightning fast payment AA+++++++++++++" feedback now???

    1. Re:Damn you Paypal! by Denyer · · Score: 1
      It is rather annoying when you get invoices and you can't access the service in order to pay them, yes.

      Apparently this is affecting some people with PayPal debit cards far worse, though.

      --
      Ph-nglui mglw'nafh Gates M'dna wgah'nagl fhtagn.
    2. Re:Damn you Paypal! by TykeClone · · Score: 2, Informative
      Kind of sounds like they've got issues in the backend systems that track balances and authorize debit cards. If that's the case - they've got problems! It's one thing for the web frontend to go down, but if the backend systems are gone - ouch!

      Maybe I'll luck out and get the "Superman Bonus" where all the fractions of a cent are placed in my account. You'll know I did if I drive to work tomorrow in a yellow Ferrari :)

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    3. Re:Damn you Paypal! by nearlygod · · Score: 1

      "Superman Bonus" is so eighties. It is now known as the "Office Space Bonus."

      --
      The Tools Of Ignorance wanna be a tool?
    4. Re:Damn you Paypal! by TykeClone · · Score: 1
      Just giving credit to Richard Pryor where it belongs.

      Still haven't received that bonus yet - better check again. Maybe I can withdraw it in an untraceable way - like via ATM.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  11. Woo hoo! by methangel · · Score: 2, Funny

    This is Karma biting Paypal in the ass. Paypal, thanks for all of the overcharging and fee stacking ... bungholes.

  12. Down for the count by uspsguy · · Score: 3, Informative

    I recieved a message that they were unavailable about 1 this afternoon. I was able to get back in a few minutes ago but it was majorly slow. Glad I didn't need to pay for anything today.

    --
    Profanity - The sign of a small mind trying to express itself.
  13. PayPal can't be down! by Anonymous Coward · · Score: 5, Funny

    I just got an email from them asking me to verify my account information and it was working just fine!

    1. Re:PayPal can't be down! by CyberBill · · Score: 1

      LOL, thats hilarious... Funniest part is that sooo many stupid users will do it!

      --
      -Bill
    2. Re:PayPal can't be down! by Anonymous Coward · · Score: 0

      Wait, what are you saying?

    3. Re:PayPal can't be down! by HitByASquirrel · · Score: 3, Funny

      Hes saying that you've been scammed.

      But don't worry, my friend (who just so happens to be a Nigerian Prince) and I can help you out of this mess. All you have to do is...

    4. Re:PayPal can't be down! by Anonymous Coward · · Score: 0

      All you have to do is...

      Yes? Are you there??? Don't leave us hanging!

    5. Re:PayPal can't be down! by Anonymous Coward · · Score: 0

      i got that earlier today... and very... nearly fell for it.. then i realized that the link went to a different domain and that my ebay account was fine

    6. Re:PayPal can't be down! by HotshotXV · · Score: 2, Insightful

      Is it not a little frightening that the Slashdot users, the so-called "tech elite", can still come close to falling for these scams? What hope does the home user who isn't even adept enough to use more than two fingers to type have? Maybe that's the business I should get in...

    7. Re:PayPal can't be down! by Concerned+Onlooker · · Score: 2, Interesting

      Yes, this is funny, but if you have a moment be sure to fill out those forms with some bogus info while you're at it. There's no reason their data should be clean.

      --
      http://www.rootstrikers.org/
    8. Re:PayPal can't be down! by Anonymous Coward · · Score: 0

      LOL this is hilarius

  14. That explains those recent emails I received. by Thing+I+am · · Score: 4, Funny

    The ones that tell me I need to log in to my account because of the possible security problem and the URL is to a server in Korea.

    --
    That sucking sound you hear is my bandwidth.
    1. Re:That explains those recent emails I received. by AndroidCat · · Score: 1
      I wonder if that's related to the scans I get every morning at 8:42:15 am EDT? They very nicely check my system for infection of ports 5554, 1023 and 9898 from Korean and Japanese IP addresses.

      Such service, and I'm not even a customer!

      --
      One line blog. I hear that they're called Twitters now.
  15. All they did was change over to the new site. by nlinecomputers · · Score: 1, Interesting

    They were down for me about one hour. Leave it to slashdot to fucking panic.....

    They do have a blurb on the site about problems but I'm not having any trouble. Why can't we mod articles as trolls.

    --
    Slashdot, home of supporters of free software, free music, and free speech.Except for Moderators that disagree with you.
    1. Re:All they did was change over to the new site. by weston · · Score: 1

      Why can't we mod articles as trolls.

      Because you're wrong in this case. Where I work, we rely on paypal to pay our freelancers, and we haven't been able to send payments normally since Friday at least. Today we haven't been able to log in at all.

      A bank withdrawl I made into my personal account took twice as long last week to process as normal... and cleared during the weekend, which has never happened to me before.

      Clearly something's up.

    2. Re:All they did was change over to the new site. by Capt.+Murphy · · Score: 2, Interesting

      I've been trying to pay my tri-monthly hosting bill through PayPal since last night. Whenever it isn't timing out it gives me errors all the way through the process. Only once was I able to get all the way through the process, just to get an error message saying something about their credit card checking ability being down and that I could only pay through a PayPal credit card or something similar that didn't need to run the credit card number. It's far from a 'hiccup'. They have been having problems that I've been dealing with for the last 24 hours at least. I don't know how bad it was before that.

  16. not a bank :) by LupusUF · · Score: 5, Funny

    This is just one of their ways of telling people they are not a bank. :)

    The next time they get into trouble for not following banking rules they can say

    "See, we're not a bank...banks don't crash"

    1. Re:not a bank :) by Anonymous Coward · · Score: 1, Informative

      RBC in Canada crashed for a good week. :)

    2. Re:not a bank :) by arhar · · Score: 1

      Banks don't crash? Haha *snort snort* but of course they do! *snort derf derf grunt*

    3. Re:not a bank :) by lukewarmfusion · · Score: 1

      coughcough1929coughcough

      I won't use PayPal and alwys warn my clients about using it because of those issues.

    4. Re:not a bank :) by TykeClone · · Score: 1

      No - but they have disaster plans.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    5. Re:not a bank :) by duggie · · Score: 2, Informative

      Here is the link to slashdot's coverage on the RBC computer glich

      CIBC (another Canadian bank also had computer gliches this summer as well.

      Goes to show that any institution (or industry) can be susceptible to computer problems.

    6. Re:not a bank :) by inflex · · Score: 4, Insightful

      Humor aside, I have to say, banks do crash.

      I have a bank run ccard/merchant acceptance interface. About every week I get emails with statements like "Unscheduled down time" or "Delay in payment acceptance" etc. The key difference is that the banks are entirely accountable and the transactions do actually go through ultimately. Furthermore, you have the ability to phone them or visit them personally should you have any issues.

      Again, the key here is accountability.

      PLD.

    7. Re:not a bank :) by TykeClone · · Score: 1
      coughcough1929coughcough

      FDIC - it's there so that small balance holders won't lose their life savings if a bank is closed down.

      And it does happen - even since 1929! I think that Iowa had a bank failure in 2001 or 2002. Poor management, a (very) bad loan line, or bad economic conditions can lead to it.

      The FDIC is there to assure you that your account balance will be there tomorrow if the bank's doors are shut tonight.

      And before you complain about it being a government program - it was and is funded by the banks themselves. In the early 90's, the FSLIC (savings and loans) were bailed out because of shennagins like Whitewater in Arkansas, and the remainder was merged into the FDIC (I think).

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    8. Re:not a bank :) by M.+Silver · · Score: 1

      In the early 90's, the FSLIC (savings and loans) were bailed out because of shennagins like Whitewater in Arkansas, and the remainder was merged into the FDIC (I think).

      I know naught about the structure, but I know that the entity that governed the community bank (formerly a S&L) that I worked for was still *called* FSLIC, though it may have been part of the FDIC. For whatever that's worth.

      --

      Slashdot's token middle-aged housewife
    9. Re:not a bank :) by Anonymous Coward · · Score: 0

      Paypal: "See, the main difference between us and a bank is that other banks are banks. Sign this!"
      Customer: "My Paypal debit card isn't working."
      Paypal: "Yeah, that's in your contract. Did you read the contract?"
      Customer: "If by 'read' you mean 'imagined a naked lady', then yes..."

      Ahh, Family Guy. What situations have you not covered? :)

    10. Re:not a bank :) by dogfart · · Score: 1
      Banks are required to have some very serious backup and recovery capabilities.
      In recent years, information technology has expanded rapidly throughout the corporate structure of financial institutions. It includes operations such as central computer processing, distributed processing, end user computing, local area networking, and nationwide telecommunications. These operations often represent critical services to institutions and their customers. The loss or extended disruption of these business operations poses substantial risk of financial loss and could lead to the failure of an institution. As a result, contingency planning now requires an institution-wide emphasis, as opposed merely focusing on centralized computer operations.
      from http://www.bankersonline.com/security/sec_ffiecsp5 .html . Banks are audited very heavily for items such as this. Banks with inadequate disaster recovery plans are leaned on very heavily.
      --

      "dope will get you through times of no money better than money will get you through times of no dope"

    11. Re:not a bank :) by jedrek · · Score: 1

      "See, we're not a bank...banks don't crash"

      When I went to work in '97, I decided to set up a bank account to store all the money I was getting each month. So I went to a new and hip bank, HandloBank. HandloBank was a retail operation by one of Poland's largest commercial banks. They offered phone access to your account, etc. You could pretty much have an account and never go to the bank itself, which is exactly what I wanted. It was a great bank and I was very happy there, especially with the needs I had at the moment.

      In 2001, Citibank bought Handlobank and decided to merge their systems. Over the next three or four days, HandloBanks customers had *NO* access to their money - ATMs didn't work, the cards weren't being verified and cash payout at the teller window was impossible. Banks crash, even the largest of them (Citibank).

    12. Re:not a bank :) by Ohreally_factor · · Score: 1

      I love how you try to associate Clinton with the S & L bailout, but fail to mention the Bush Family, which has a long history of making fortunes from their government and insider connections. We don't want anyone to remember Neil Bush!

      --
      It's not offtopic, dumbass. It's orthogonal.
    13. Re:not a bank :) by TykeClone · · Score: 1
      Pretty good manuever if I don't say so myself?

      I never did mention Clinton - just chose a widely known S&L failure as an example - you're the one that mentioned him. As a matter of fact, I believe that he was cleared (at least a bit) of wrongdoing in that case.

      The point I was trying (and apparently failing) to make, is that the FSLIC required a bailout because of insufficient government regulatory oversight of the S&L industry during the 80's that led to systemic failures in the early 90's, and that entities like Paypal that aren't regulated can add risk to the payments system.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    14. Re:not a bank :) by lukewarmfusion · · Score: 1

      I'm all about having the FDIC backing our banks; without the FDIC, many people still wouldn't trust banks (market crashes, S&L scandals, etc).

      Which is exactly the issue with PayPal - who is not FDIC insured and does not consider itself to be a bank at all.

    15. Re:not a bank :) by zx75 · · Score: 1

      Heck, the Royal Bank here in Canada had all their systems go down for about a week so nobody could access any accounts and no transactions could be processed.

      Now, just so you know this is not a small bank, its one of the big 4 up here (Royal, BMO, TD, and Scotia if I remember correctly).

      Their system of notification was to post a sign on the door and a message on their phone service, but some people still had difficulty finding money for food.

      --
      This is not a sig.
    16. Re:not a bank :) by AK+Marc · · Score: 1

      The point I was trying (and apparently failing) to make,

      By bringing up a specific case that related to a political situation deflected the emphasis from an example into a political stab. Perhaps you should have mentioned a TX institution. I think TX had more failures in one year than all other 49 states combined. I know that my financial institution changed names at least 5 times in as many years. One of the things done in TX that wasn't done anywhere else was to use absolutely worthless desert land in the middle of nowhere as collateral, claiming it was valuable oil land. The bank officials would look the other way in order to close loans. When the economy hit the resession under Bush I, people choose to let the bank repo $100,000 worth of land and keep the $10,000,000 loan. Oops. I mentioned a politica figure. I was just trying to establish a time line. The loans were generally made under Reagan's tenure when the oil prices were high, and defaulted on when the oil prices fell under Bush, so it wasn't related to who was in office, but just for time setting...

    17. Re:not a bank :) by TykeClone · · Score: 1
      And none of this would have been an issue had the S&L's been regulated in the same manner that banks are regulated. Asset quality (good loans with good collateral) is an integral part of examinations. Outfits pulling these kind of shennanigans should be placed out of business and their principals arrested.

      Safety and soundness - the pillars of the financial services industry - should be the main thrust of any examinations. And anything that is trying to act like a bank should be regulated the same way. That includes Paypal, insurance companies opening "banks", brokerage houses, and credit unions (they're not as tightly regulated as banks yet either).

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    18. Re:not a bank :) by Ohreally_factor · · Score: 1

      Outfits pulling these kind of shennanigans should be placed out of business and their principals arrested.

      You can't be serious. You can't go locking up Vice President Cheney's Energy Task Force and/or major contributors to the President's re-election campaign. No, far better if we just cut out the middle man, and pay our taxes directly to companies like Halliburton.

      --
      It's not offtopic, dumbass. It's orthogonal.
  17. How much negative.... by d3ity · · Score: 4, Insightful

    How much negative feedback will be left on ebay due to user stupidity? The world wonders...

    1. Re:How much negative.... by mofochickamo · · Score: 2, Interesting

      I've worried about that myself. I had two items sell this week and the payments from the buyers are marked as pending but will not sent. I think keeping the buyer informed is the best way to avoid negative feedback.

      --
      Honk if you're horny.
  18. So how can we help? by Anonymous Coward · · Score: 1, Funny

    I know lets post links to their server and slashdot the crap out of them!

  19. PayPalSucks by Anonymous Coward · · Score: 0, Informative
  20. I wish I had gotten the "Please Move Along..." by Rick+Zeman · · Score: 0, Offtopic

    ...cuz a Paypal outage is neither "News for Nerds" and certainly not "Stuff That Matters."

    That being said, I wonder if they deployed tomorrow's MS patches and went boom. :-)

  21. Eh? by darkmeridian · · Score: 4, Funny

    PayPal reports problem. We slashdot them.

    I know we hate them and all, but why can't we take just a little bit of sympathy?

    --
    A NYC lawyer blogs. http://www.chuangblog.com/
    1. Re:Eh? by Anonymous Coward · · Score: 0

      Well see they probably have more than one puter for serving web pages and handling money.

    2. Re:Eh? by jd · · Score: 1

      We do have sympathy! We've taken their mind totally off the original problem, for a start. :)

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    3. Re:Eh? by Anonymous Coward · · Score: 0

      I know we hate them and all, but why can't we take just a little bit of sympathy?

      Because they're bastards.. that's why darkmeridian, that's why.

    4. Re:Eh? by oneade · · Score: 1

      I know we hate them and all, but why can't we take just a little bit of sympathy?

      Why bother sympathizing with an entity which has done nothing to prove it will return anything in kind?

    5. Re:Eh? by Anonymous Coward · · Score: 0

      Typical sophomoric /. thinking. Idiot.

    6. Re:Eh? by joggle · · Score: 1

      Dude, you do know that you answered your own question, right?

  22. Paypal Problems by disbaldman · · Score: 1

    Paypal has always had a history of problems. If you've ever tried disputing a claim, then you'll know what I mean. Although Paypal makes transactions a LOT easier (and faster) on eBay and other online services, I wouldn't pump large amounts of money into my Paypal balance...It's just too risky! Not to mention that there are lots of people out there running scams by using Paypal who are aware of the fact that many people feel safe because of their "Confirmed User" status. So it doesn't surprise me that they continue to have problems elsewhere...

  23. I thought maybe . . . by user+no.+590291 · · Score: 1, Funny

    . . . the FDIC finally figured out it's an unregulated bank and shut it down.

  24. Feel much safer since I installed paypalbuddy.exe by aardwolf204 · · Score: 5, Funny



    Thats funny, I never had problems with my paypal account. I get emails all the time from them asking me to verify my account at secure websites like paypal.reallysecure.tk. Sometimes they even send me a utility, paypalbuddy.exe, to keep my computer secure. I feel a lot safer since I've installed paypalbuddy.exe, in fact I know that I'm safe because if I check my task manager I can see that paypalbuddy.exe is using 90% of my CPU to constantly encrypt my paypal traffic, even when I'm not at the computer! I forwarded this handy utility to my mother-in-law and she loves it too.

    The only thing Paypal should really focus on now is training their likely outsourced software engineers in proper grammar. Samir is constantly sending me emails about my paypal account though for some reason he can never get some english phrases right. I guess its ok though, I cant expect the entire world to speak english, and I give him an E for effort, especially on those unique poems he attaches to the end of the emails...

    Shall I share...

    Capture the magic of the season,
    Sit down, relax, and have trust in us.
    The price of portability
    upon Real Girls Business?
    Thou must medicate thyself.


    Credit where credit is due, this spam poetry site rocks

    --
    Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
  25. Nothing to worry about by dtfinch · · Score: 5, Funny

    They're just getting ready to invoke line 4531 of the service agreement (that thing in the 5 line scrollbar you agreed to) which says that if they seize your account and all the money therein you agree to settle your case through binding arbitration via email.

    1. Re:Nothing to worry about by dtfinch · · Score: 1

      typo. "scrolling textbox"

  26. PayPal and eBay constantly push the envelope by winkydink · · Score: 4, Interesting
    Their Dir of Ops gave the keynote at the USENIX Large Installation Systems Administration Conference last year. During the talk, he described how eBAy wants so much to use industry best practices, but given their enormous size and transaction volume, they end up being the ones who constantly push the envelope.

    After listening to the talk, one came away wondering how the site even worked at all. Every day, you are on the bleeding edge and every day if you have the slightest of hiccups, expect to have it covered in the Wall Street Journal the next day.

    I don't know what they paid that poor guy, but it isn't enough. I'm surprised he still has all his hair and it wasn't grey.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

  27. There goes the whole economy... by britneys+9th+husband · · Score: 4, Funny

    Paypal is used for most Ebay transactions, and according to Dick Cheney, Ebay is what's keeping our economy going. I'd say more, but I need to go to the store for canned food, plastic sheeting, and duct tape.

    --
    Hear recorded Slashdot headlines on your phone! New service beta testing. Just call (248) 434-5508
    1. Re:There goes the whole economy... by jd · · Score: 1
      Conspiracy Mode On


      Did anyone notice how PayPal went Bye Bye the same day that it was reported that we had the sharpest rise in oil prices in history (25% in one month) AND where Slashdot had two stories concerning pollution from oil?


      Of course, it could all be coincidence... ...couldn't it...?

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    2. Re:There goes the whole economy... by TykeClone · · Score: 1
      Did anyone notice how PayPal went Bye Bye the same day that it was reported that we had the sharpest rise in oil prices in history (25% in one month)

      Yeah - God knows that the only way anyone can find out the price of a commodity is when it is "reported"

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    3. Re:There goes the whole economy... by Anonymous Coward · · Score: 0

      Didn't the conspiracy theorists also say the Saudi Royal family was going to bottom out gas prices this month so dubya would be re-elected. It appeared in most of the major news outlets, I wonder if they'll have followup stories on how full of horseshit they were???

    4. Re:There goes the whole economy... by Tomeck · · Score: 1

      You know you can get those things much cheaper on ebay... Oh.

  28. No monopolies by Anonymous Coward · · Score: 2, Interesting

    for infrastructure services such as PayPal, it is essential that we have competition and choices.

    this is a valid use of government regulatory powers: NO MONOPOLIES, EVER

    1. Re:No monopolies by Phleg · · Score: 1

      ...except, evidently, the government.

      --
      No comment.
  29. Gee you mean sites sometimes go down!!! by Travy.b · · Score: 1

    C'mon fellas.
    br> Changing over sites does happen occationally, and outages happen!!

    I couldn't log onto my Commonwealth Netbank account last night. Maybe I should have put that up on /.

  30. Paypal=SESDL by Anonymous Coward · · Score: 0

    SESDL = Same ebay s**t different Logo, paypal should give it a rest, between letting people being defrauded to charging you even if you fart while on their site and providing the worse internet application.

    There are better options outhere, bidpay, usual western union, post office money orders. if you go with a company that does live updates on PRODUCTION equipment you don't even understand why you are reading stuff out of what might seem to you a TV with a keyboard attached.

    1. Re:Paypal=SESDL by HermanAB · · Score: 2, Interesting
      Hmm, if you want to send $10 with Western Union, the service charge is $27.

      PayPal may occationally screw up, but they don't screw you over consistently like Western Union...

      --
      Oh well, what the hell...
    2. Re:Paypal=SESDL by Anonymous Coward · · Score: 0

      Boy you should let Paypal rape you, you deserve it indeed, check the net before going outhere or trying to mislead people.

      http://araxfoto.com/ordering/compare/

      I don't see the $27 for a $10 money order.

      Please stay in the trailer park you live at.

      PS those 2 points only show that /. readers behave as hillbilies

  31. Hypothesis by Gentlewhisper · · Score: 5, Funny

    It probably happened because this ebay seller was selling bootleg dvds and the FBI seized Paypal's servers :)

    1. Re:Hypothesis by bob+beta · · Score: 1

      My friend bid on, and received, one of the Star Wars Christmas Special DVDs that someone was listing on eBay. Within two days of him receiving the DVD, all traces of said DVDs had disappeared from eBay.

      Just another happy VERO action.

  32. OK for small amounts of money. by davesplace1 · · Score: 1

    Paypal is ok for keeping small amounts of money for online purchases, but you need to remember they are not a bank. Do not keep more money in youe Paypal account than you can afford to lose. Your money in Paypal is not backed by the FDIC. That said I still keep small amounts of money in my paypal account.

    1. Re:OK for small amounts of money. by TykeClone · · Score: 1

      Well said. It is a convenience only and should be treated as such.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  33. PayPal has been having problems all weekend by Dr+Cool · · Score: 5, Informative
    PayPal has been having significant outage problems for people all over the world since their major website update last Thursday. Many businesses that use PayPal for financial transactions (including my own) have seen business plummet because buyers can't use PayPal's services. Ebay's web forums are going crazy because many auction buyers can't pay.

    By the way, don't trust PayPal's message that the site might be available at any specific time. They've been giving specific times all day today but for the most part, it's inaccessible through any interface... web front-end, payment processing back-end, instant payment notifications, debit cards don't work, etc.

    You can read more about the trials and tribulations of this weekend's major outage from a developer's point of view at the PayPal Developer web forum. There are a lot of unhappy campers there!

  34. Um, yeah... by SamMichaels · · Score: 4, Informative

    A service which houses 50 million people, has billions of dollars flow through it, and is the primary payment service for the largest auction site in the world? Sounds pretty newsworthy to me, people.

    Regardless, we accept Paypal payments for our business. Didn't work all weekend...and today I kept getting errors (I think it was 30004) telling me to "retry" or "return to main page". Took a few retries, but I did get stuff done....such as transfering money out for payroll on Friday. Auction and storefront sales were down from lack of a payment service though. Debit card had activity over the weekend, so that worked fine.

    1. Re:Um, yeah... by chunkwhite86 · · Score: 3, Insightful

      Regardless, we accept Paypal payments for our business. Didn't work all weekend...and today I kept getting errors (I think it was 30004) telling me to "retry" or "return to main page". Took a few retries, but I did get stuff done....such as transfering money out for payroll on Friday. Auction and storefront sales were down from lack of a payment service though. Debit card had activity over the weekend, so that worked fine.

      You are a moron if you use paypal to run a business including the payroll, of all things. Read the fine print and you'll see that paypal IS NOT A BANK. They don't have to follow bank rules, and your money is NOT FDIC INSURED. Sure, paypal may be fine for processing occational petty payments (Personally, I wouldn't trust them with my bank account or credit card information), but to use it for running a business, including the payroll, should probably be illegal.

      On the note of not trusting them. If a new storefront opened in the mall, we'll call them BankPal(tm). They want you to enter your credit card information, bank account numbers, address and phone numbers, and OH BY THE WAY we're not a bank, aren't held to bank standards or laws, can seize your account at any time for no reason, are not fdic insured, blah blah blah, how can anyone with more than two brain cells trust these jokers???

      --
      I'd rather be a conservative nutjob than a liberal with no nuts and no job.
    2. Re:Um, yeah... by SamMichaels · · Score: 2, Informative

      You are a moron if you use paypal to run a business including the payroll, of all things.

      Paypal doesn't run the business, the owner of the company runs the business. Paypal is just one of many payment options we give our customers...and since a large portion of sales come from eBay, people find Paypal very convenient.

      Payroll isn't run by Paypal...but in order to facilitate payroll, you must withdraw funds from Paypal. It doesn't automatically sweep into our local bank account like our Linkpoint/CSI account does (money order/checks go directly into the local account). It's necessary to have several thousand dollars in the Paypal account when you do the volume we do for refunds, disputes, and general purchases...like today I bought a bunch of toner off of eBay and paid directly out of the Paypal account.

      If a new storefront opened in the mall, we'll call them BankPal(tm). They want you to enter your credit card information, bank account numbers, address and phone numbers, and OH BY THE WAY we're not a bank, aren't held to bank standards or laws, can seize your account at any time for no reason, are not fdic insured, blah blah blah, how can anyone with more than two brain cells trust these jokers???

      You seem to think that Paypal is our sole payment option. You were misinformed, or you assumed such. We offer credit card through our processor (Linkpoint/CSI, housed on OUR servers and OUR bank account), money order, check, or Paypal. Like I already said, the majority of eBay people prefer to pay with Paypal.

      Apparently the majority of our customers have less than or equal to 2 brain cells.

    3. Re:Um, yeah... by revscat · · Score: 1, Redundant

      You are a moron if you use paypal to run a business including the payroll, of all things. Read the fine print and you'll see that paypal IS NOT A BANK. They don't have to follow bank rules, and your money is NOT FDIC INSURED.

      Back in college I used to do first- and second-level tech support for an ISP. This was back in the mid-90's, so everybody was on dialup. Things being what they are, we would occasionally have outages. I remember getting a call from a guy who absolutely tried to tear me an asshole because of this: he was running his business over his $20/mo dialup line. No dialup, no internet, no money for him. He was *pissed*.

      I am still amazed at how many people are so stupid as to depend upon others like that. This PayPal thing is the same way; if you depend on PayPal for your lifeblood, you are pretty much an idiot.

  35. Priceless by peu · · Score: 5, Interesting

    from the msnbc article:

    "When folks go to use their PayPal debit cards, the payment is rejected, but the charge actually goes through and PayPal is deducting the amount from their account"

    1. Re:Priceless by dtfinch · · Score: 1

      When folks go to use their PayPal debit cards, the payment is rejected, but the charge actually goes through and PayPal is deducting the amount from their account

      Now that's just evil in so many ways.

      It makes me glad that I don't trust them any more than I need to.

    2. Re:Priceless by SamBeckett · · Score: 4, Interesting

      I've had this happen to an ATM card with a real bank.. The machine spits out an error receipt and no money. You try again, it still doesn't work. Oh, damn. What the hell, I'll come back in the morning.

      Come back in the morning, works fine. Two weeks later, have a negative balance because the 1st two transactions actually went through on their end.

      It's a royal PITA to find the right people to talk to, the right forms to fill out

    3. Re:Priceless by Caseyscrib · · Score: 1

      I set up a future payment online for my credit card bill through my credit card company's website. It posted to my credit account but has not been charged to my bank account. This was over a week ago, normally it goes next day. I wonder if its the banks fault or the credit card company's fault. This is the first time this has ever happened to me.

    4. Re:Priceless by i23098 · · Score: 1

      I've had this happen to an ATM card with a real bank.. The machine spits out an error receipt and no money. You try again, it still doesn't work. Oh, damn. What the hell, I'll come back in the morning.
      I don't know where you live, but in my little country, that's allways the last in everything in Europe - Portugal - it happenned a similar situation to me. I try to withdraw some money and it failed. At the second attempt it worked, but the money had been taken twice from my account. A couple of hours latter the money was there again. Any regular programmer knows that if it ordered the bank to take the money but got no response (thus the error message) it must check if the money was withdraw or not. If there are communication failures, try later...

    5. Re:Priceless by Anonymous Coward · · Score: 0

      I had a CC charge take 3 weeks to show up one time. *shrug* Oh it was a $10 FedEx RMA shipment.

    6. Re:Priceless by Perky_Goth · · Score: 1

      Viva, compatriota!

      The last time i went at Caixa Geral, i noticed they used Diebold machines. I'll never use them, and i'll be sure to tell them why.

      Cheers.

  36. So... by SynapseLapse · · Score: 2, Funny

    First there's an article about how bad it is to be in IT.

    Then PayPal goes down and it receives national attention followed by an assault on the servers by curious /.'ers.

    Yeah... I bet there's at least one IT guy out there who's phone is ringing like made who'd agree being IT really sucks...

  37. still down by JeremyALogan · · Score: 1

    8:22pm PDT and still timing out. Maybe there'll be some jobs available soon!!!

  38. I found the root of all problems by Anonymous Coward · · Score: 0

    The powered by Sun logo = suckers....

    Scott McNealy can go to hell.. why god took Superman instead of this bozo...

  39. Sys Admin Rule #2... by vwjeff · · Score: 1

    Yeah, so paypal.com is having issues loading. Makes sense to slashdot them too!

    Any Sys Admin will tell you that extensive testing should be done before going live. I guess we have done our part and "tested" their systems.

    BTW, rule #1 is as follows:

    #1. Always make sure you can blame someone else when a problem happens. (I'd hate to be the guy who ran the software update!)

    1. Re:Sys Admin Rule #2... by Anonymous Coward · · Score: 0

      The parent, a 'troll'??? This does not suprise me that the parent would be modded as a 'troll' even the he/she has a excellent point. I'll post this anon too b/c /. weenies just don't get the point. Pathetic.

    2. Re:Sys Admin Rule #2... by vwjeff · · Score: 1

      Now...go away and come back when you've work on a real system you pesky immature slashdotter...

      Let me know how you did on your spelling test. I hope my little AC gets better than a 50% this time. Remember, worked is spelled workED.

      Me fail english, thats unpossible -Ralph Wiggum

  40. This is why.... by BobSutan · · Score: 4, Insightful
    "One user even reported that his PayPal Debit card was getting refused!"

    This is why real banking institutions have such stringent operational guidelines set down my the federal government in regards to information systems. This should serve as a hearty wake-up call to a great many people that have fallen under the impression that Paypal is a "real" bank, when in fact they are not.
    --
    "On a scale from 1 to 10, people are stupid"
    1. Re:This is why.... by Peyna · · Score: 2, Insightful

      great many people that have fallen under the impression that Paypal is a "real" bank

      Paypal themselves don't want to be considered a real bank (and the government said they aren't, mostly because they don't physically hold your money), that way they are free from regulation.

      --
      What?
    2. Re:This is why.... by TykeClone · · Score: 4, Insightful

      Then they shouldn't offer the services of a real bank. A paypal debit card, credit card, and money market account sure sound like they are. If they act like a bank, they should be regulated like a bank (are you listening walmart?)

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    3. Re:This is why.... by MonsoonDawn · · Score: 1

      "Paypal themselves don't want to be considered a real bank" Jeez, I wonder why not. Could it have anything to do with the very serious and costly IT procedures demanded by Federal & State governments?

    4. Re:This is why.... by Shadowlore · · Score: 1

      yeah cuz "real banks" don't have problems with transactions.

      --
      My Suburban burns less gasoline than your Prius.
    5. Re:This is why.... by ultrasonik · · Score: 0

      I used my PayPal debit card at a gas station this weekend to buy about $15 in gas. It is showing up on my PayPal account as about $50. I wonder if this is related to their problem. The charge is only pending. Hopefully it will be corrected when it batches. Anyone else have a problem like this?

    6. Re:This is why.... by stanmann · · Score: 1

      Most gas-stations do this. they put a pending/hold/etc for $50-100 when you insert your card for "pay-at-pump" and then when you complete the transaction they either put your actual charge against the hold or add an additional charge and you have to wait for the hold to expire. usually 7-10 BUSINESS days.

      --
      Food not Bombs is a nice platitude but it breaks down when you notice that the Bombees are usually well fed
  41. Flamebait. by josh3736 · · Score: 1
    This most certainly is news for nerds (it's about a company experiencing a technical problem with their servers) and it is stuff that matters (this is bound to have an economic impact of some sort, if only in the eBay world.)

    The remark about MS patches is just blatant flamebait. Never mind that PayPal runs Linux.

    1. Re:Flamebait. by Rick+Zeman · · Score: 1

      The remark about MS patches is just blatant flamebait. Flamebait??? Rare is the MS admin who hasn't had a patch kill a server--I know it's happened to me. The web server might be Linux, but there's more to Paypal than a web server, no?

  42. As K..K..K..K..Ken said ... by satans_advocate · · Score: 0

    G..G..G..Good.

    With any luck this is a permanent crash.

    1. Re:As K..K..K..K..Ken said ... by TSR+Wedge · · Score: 1

      Unfortunately, there are those that use usually competent companies that insist on doing refunds through PayPal when they misbill through other billing services... making the customer a complete victim and out however much they are owed - and you'd better believe the company isn't going to refund the money out again.

      --
      What if the hokey-pokey really is what it's all about?
    2. Re:As K..K..K..K..Ken said ... by satans_advocate · · Score: 0

      I never said that a lot of people wouldn't lose money. And perhaps some convenience. There are however newer payment systems that seem to have solved the problems paypal had, and one of these would (hopefully) quickly gain critical mass following paypals much-hoped-for demise.

  43. You can get in right now... by Ghostgate · · Score: 1

    ... but it's intermittent. Most of the time I just get an error message. After a couple of tries, I was able to reach my account and it looks ok, except for a rather large payment to a bank in Nigeria. Hmm, I don't remember doing that...

  44. paypal by Anonymous Coward · · Score: 0

    I sent an angry email to Paypal after I was also having problems. I don't expect a reply, since PayPal has horrible customer service.

    Quick summary

    "It is a disturbing that a company who make millions of dollars chose not to hire competent developers for the design of the site and software testers to ensure the site worked before putting it into production"

  45. ebayers lost my business today by insomnyuk · · Score: 2, Interesting

    I'm too lazy to mail a check or money order for something I buy online (online is supposed to = convenient), so when I wanted to buy a lens for my SLR, I didn't bid on the relevant auctions today, since I was not sure I'd have a reliable way to pay for it.

    One wonders how much money will be lost by others taking similar actions. Not really quantifiable but definitely some kind of loss.

    1. Re:ebayers lost my business today by GNU(slash)Nickname · · Score: 1

      Did you buy the lens somewhere else, or did you just decide to wait until later to bid on it? Makes a big difference to whether the business was actually lost or not.

    2. Re:ebayers lost my business today by jrockway · · Score: 1

      Well. Say you list an item today. Nobody bids on it because you only take paypal and they know paypal doesn't work. Your auction ends with no bids. You are out the auction fee. Paypal comes back on-line, and you relist. You then finally sell your item.

      You lost the original listing fee, and interest in the bank. There was a loss (albeit small).

      --
      My other car is first.
    3. Re:ebayers lost my business today by insomnyuk · · Score: 1

      I will probably buy a lens from a different seller on ebay, as there are usually a large set in rotation. The one I was looking at that expired today will probably not be bought by me, though it was bought at the minimum bid price. Had PayPal been working, I would have bid on it and the seller would have made more money.

  46. Fixed... by Anonymous Coward · · Score: 1, Funny

    They've got it fixed now... I just received an email instructing me to re-enter my credit card and bank info because of the recent problems. It looks like it's on a new server in Taiwan too... go figure.

  47. The title by Anonymous Coward · · Score: 0

    How cheap is that? "* grinds to a halt". Slashdot is supposed to report news, not make the news.

  48. Those pricks by MacFury · · Score: 1

    How dare they charge for a usefull service?

    1. Re:Those pricks by wing03 · · Score: 1

      Heh.... good one.

      Can someone tell me why it is that a business should end up using paypal for payment services as opposed to getting a merchant account through a bank with Visa/MC/Amex?

      They might advertise lower cost but from my e-bay experiences, it's a nuissance to have to open up a paypal account in order to pay somebody online.

      Ontop of that, if you sell something and receive payment by paypal, there really wasn't a way to cash out other than to use the money in the paypal account to buy stuff in other auctions.

      For all the hassles that I have to deal with service fees in my small business, I'd rather take the money deposited into my bank account route than have to navigate whatever maze that paypal forces one through.

    2. Re:Those pricks by HermanAB · · Score: 1
      VISA used to charge me a 4.5% discount fee for manual processing. Setting up online processing is difficult and expensive, with monthly charges to boot.

      There is the CertaPay system in Canada, which can be used to transfer money by email between almost all Canadian banks, but it only works in Canada.

      For a little guy just starting up, charging small amounts, operating world-wide - PayPal is pretty much the only way to go.

      --
      Oh well, what the hell...
    3. Re:Those pricks by bob+beta · · Score: 1

      Ontop of that, if you sell something and receive payment by paypal, there really wasn't a way to cash out other than to use the money in the paypal account to buy stuff in other auctions.

      Do you even know what you're talking about? You can have PayPal cut you a real paper check if you want. They charge for that, a direct wire transfer to your account is free.

      Some of us pipe a substancial amount of money through PayPal and do it successfully, and without problems. I'd have to spend a hell of a lot more than I do on eBay for it to be anything but a big positive cash flow.

    4. Re:Those pricks by realdpk · · Score: 2, Informative

      Paypal has a really neat tie-in with USPS. It's a small handful of clicks from accepting the payment to printing out a shipping label (with postage!). I think it's worth it for a smaller scale business. It's VERY easy to use.

      You can use a Paypal debit card to get cash out of your account, although there is a daily limit. Maybe once you surpass that limit you should consider getting your own merchant account though. ;)

    5. Re:Those pricks by Anonymous Coward · · Score: 1, Informative

      Can someone tell me why it is that a business should end up using paypal for payment services as opposed to getting a merchant account through a bank with Visa/MC/Amex?

      We run both, because some customers seem to prefer paying us through paypal with the credit card for whatever reason. This is as far as credit goes, the bigger reason is below...

      They might advertise lower cost but from my e-bay experiences, it's a nuissance to have to open up a paypal account in order to pay somebody online.

      Unless you want to pay for something with cash and you don't have a debit card(yes, some people still don't). So they use paypal to send cash. Some people, like us, will NOT accept personal checks. We tried that and the first and only 3 checks we ever accepted were bad. Screw that noise. And money orders will take several days to a week, during which time, you the buyer, will be waiting because we ain't shipping a thing until we have our money.

      Ontop of that, if you sell something and receive payment by paypal, there really wasn't a way to cash out other than to use the money in the paypal account to buy stuff in other auctions.

      That isn't true at all. You can transfer funds directly to your checking account with paypal. We do it all the time. Very simple and painless.

      For all the hassles that I have to deal with service fees in my small business, I'd rather take the money deposited into my bank account route than have to navigate whatever maze that paypal forces one through.

      Do you really run a small business online? Getting cash from customers is a lot easier and more painless than dealing with money orders, or God help you, checks. This is the main reason we accept paypal. We do have our own merchant card account and in general people will use that over paypal for credit purchases, but for cash purchases, paypal is the most painless way to go. For us and our customers. They can pay us on the spot, and we can ship on the spot. Rather than them getting a money order and waiting a week for us to recieve it and then we ship it.

    6. Re:Those pricks by M.+Silver · · Score: 1

      Can someone tell me why it is that a business should end up using paypal for payment services as opposed to getting a merchant account through a bank with Visa/MC/Amex?

      A number of reasons, including: The business doesn't have to mess with running their own secure server. Its customers don't have to worry about giving their CC numbers to YA unknown Internet entity. Things like that.

      --

      Slashdot's token middle-aged housewife
    7. Re:Those pricks by TykeClone · · Score: 1

      The interchange charged by paypal for "small" internet transactions (like those generated by ebay) is comparable or better than what you'd get from MC/Visa/Amex.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    8. Re:Those pricks by TykeClone · · Score: 1
      We tried that and the first and only 3 checks we ever accepted were bad.

      Check 21 may help change that. Get that to your bank and, if they're sending images and depending upon when you deposit the check - it can clear the same day

      . Of course, that doesn't deal with the latency of the postal system - but half of the equation will shortly be in place to speed up the transaction.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    9. Re:Those pricks by wing03 · · Score: 1

      Do you even know what you're talking about? You can have PayPal cut you a real paper check if you want. They charge for that, a direct wire transfer to your account is free.

      Looks like not.

      Last time I paypal'ed anything, it was 3 years ago.

      From then, it just seemed a little too confined in that both parties had to have accounts and then piggy backing ontop of my credit card.

      A year ago, a small business advisor suggested I look into paypal for accepting CC payments to increase business.

      Reading paypalsucks.com made me more certain that I'm glad I didn't go there.

      I do on site technical consulting as well as some small time virtual hosting. My customers have never mentioned paypal up to this point and my merchant fees are quite low.

      I may re-evaluate if/when it hits a far higher market penetration but that'll be much further down the road.

    10. Re:Those pricks by wing03 · · Score: 1

      VISA used to charge me a 4.5% discount fee for manual processing. Setting up online processing is difficult and expensive, with monthly charges to boot.

      Canadian, eh?

      Try calling up Moneris.

      Initial setup fee is bit more for online payments but they don't make you hold bonds or large bank accounts with them to do business. Even if it's online. I do IVR phone in transactions once a month. It works for me and funds are deposited in my bank account 2-3 days later. 2.5% + a $10/month fee total (CDN funds).

      There is the CertaPay system in Canada, which can be used to transfer money by email between almost all Canadian banks, but it only works in Canada.

      $1.50/transaction on the part of the sender. But yes, it is a nice system, which is only nation wide.

      For a little guy just starting up, charging small amounts, operating world-wide - PayPal is pretty much the only way to go.

      Is it for online stores and auctions that people are using paypal for worldwide operations?

      I'm a little guy that does on-site IT support and other small business IT services. I figured that asking my customers to jump through the hoop of having to setup a paypal account, have the $2 ro so charge go through their cards and having to lookup their statement to validate the CC with paypal before they could pay me as being a major PITA that would deter folks from

    11. Re:Those pricks by HermanAB · · Score: 1
      If you serve local clients, then get a VISA merchant account. Most banks allow you to accept cards from multiple CC companies, but you have a monthly fee of $3 to $10 that you have to eat in addition to the discount fee.

      If you are Canadian, then you can join PGIB and get VISA and Mastercard at 1.8% discount, but then you have to pay PGIB fees.

      The main advantage of PayPal, is its world-wide capability and it is really easy to set up.

      Transfering small amounts of money between countries is very expensive otherwise.

      --
      Oh well, what the hell...
    12. Re:Those pricks by sfe_software · · Score: 1

      They might advertise lower cost but from my e-bay experiences, it's a nuissance to have to open up a paypal account in order to pay somebody online.

      This is no longer true; PayPal no longer requires that a buyer register a PayPal account for a one-time payment.

      Ontop of that, if you sell something and receive payment by paypal, there really wasn't a way to cash out other than to use the money in the paypal account to buy stuff in other auctions.

      That has never been true (I've had an account since 2000). You can deposit money directly to your bank account, and even get a debit card. It's nice to be able to pull out cash 10 minutes after someone pays you...

      (now that I think about it, this may only apply to "business" PayPal accounts... I'm honestly not sure)

      Now I won't say I haven't had my share of problems with PayPal, but the points you made have never been an issue for me. Once in a while the debit card decides not to function ("transaction unavailable at this time" and such), so I try not to rely on it too heavily...

      --
      NGWave - Fast Sound Editor for Windows
    13. Re:Those pricks by bob+beta · · Score: 1

      I use PayPal strictly for pulling in money from eBay sales, so can't say how well it works for the kind of thing you'd be doing with it. But it works well here.

  49. Re:PayPal and eBay constantly push the envelope by Anonymous Coward · · Score: 0

    That of course has me wondering is what the "powered by IBM" link on every page really means. That's a lot of hardware.

  50. lost $35 bucks by Mr.+Flibble · · Score: 2, Interesting

    A friend of mine sent me $35 bucks via paypal, it arrived.. Then the other day I checked my account and it was EMPTY. I have not bought anything with paypal in the last month, so where did my balance go?

    --
    Try to hack my 31337 firewall!
    1. Re:lost $35 bucks by TykeClone · · Score: 1

      Send me your password and I'll investigate it for you :)

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    2. Re:lost $35 bucks by Anonymous Coward · · Score: 1, Funny

      Dude, your signature contains an invitation to hack you. And you wonder what happened to your paypal account ?

    3. Re:lost $35 bucks by Anonymous Coward · · Score: 0

      A friend of mine sent me $35 bucks via paypal...

      The problem here is that your bucks cost $35. Everybody knows a buck should only cost you $1 -- naturally, since that is the definition of a buck. Okay, repeat after me... "$35" is pronounced as "thirty-five dollars". "$35 bucks" is pronounced as "thirty-five dollars bucks".

    4. Re:lost $35 bucks by Shadowlore · · Score: 1

      A friend of mine sent me $35 bucks via paypal, it arrived.. Then the other day I checked my account and it was EMPTY. I have not bought anything with paypal in the last month, so where did my balance go?

      Beer.

      --
      My Suburban burns less gasoline than your Prius.
    5. Re:lost $35 bucks by Moo+Moo+Cow+of+Death · · Score: 1

      I'd mod this funny but I think he was serious :)

  51. PayPal 101 by xxxJonBoyxxx · · Score: 5, Insightful

    1) As soon as someone pays you, move ALL the money out of your PayPal account.

    2) To pay someone else, have payment go directly from your associated checking account. There is no need to carry a positive balance on PayPal.

    3) Don't get the goddamn DEBIT card.

    BTW, it's 8:37PT and it took almost 3 minutes to sign on. My guess is that PayPal will be hiring soon.

    1. Re:PayPal 101 by bob+beta · · Score: 1

      Your points 1 and 3 are contradictory.

      You can suck the money you receive in payment instantly out of PayPal by using the debit card as an ATM card.

    2. Re:PayPal 101 by Anonymous Coward · · Score: 0

      Point 2 is just bad advice. Don't keep money in the associated checking account - in fact try to work with your bank to see that they refuse any overdrafts. Someone hacked my wife's Paypal account and overdrew her bank account $700 through a Paypal charge. Because it was a draft using the routing and checking numbers, the bank is not liable and God knows Paypal won't help. We did get the money back - 3 weeks later.

      Caveat emptor. See http://www.nopaypal.com - I closed my Paypal account as soon as the problem with my wife's account occurred and have gone back to money orders for online purchases. Paypal cannot be trusted - if they would charge a credit card rather than a checking account it would be better because at least you have protection from the credit card company. Charging to a checking account is just downright unethical.

    3. Re:PayPal 101 by xxxJonBoyxxx · · Score: 5, Insightful
      Charging to a checking account is just downright unethical.

      Hmmm...ever try online bill pay?

      We did get the money back - 3 weeks later.

      So what's the problem? If no one helped...how did the money get returned?

      I agree anyone who ties their PayPal account to their main checking account is a moron. However, these days free checking accounts are available at almost any bank. Set up a dedicated checking account for PayPal at a local branch of your favorite bank and you're in business. Think of it as your own financial firewall.

    4. Re:PayPal 101 by jrockway · · Score: 1

      Can't they drain your linked account too, if they feel like it? I think the ToS says they can.

      --
      My other car is first.
    5. Re:PayPal 101 by jrockway · · Score: 1

      Exactly what I'm going to do. I might even open it at the same bank, to ease funds transfers.

      --
      My other car is first.
    6. Re:PayPal 101 by GuruDino · · Score: 1

      Agreed. I've used them in just this way for 2 years now without a glitch. Yes I moght be a bit annoyed if I was in the midst of a trasfer and everything crashed, but hey, that's the risk I signed on for in there lil agreement. It ain't a perfect world. Cover your ass!

    7. Re:PayPal 101 by captaineo · · Score: 1

      I would go even further and set up a separate checking account at your bank specifically for PayPal transactions. Remember, PayPal has your checking account info, so they can theoretically withdraw everything from it at any time. (they shouldn't, but given PayPal's record, I wouldn't trust them to keep my lunch money from being stolen).

      (my PayPal story - accepted $10 in payment for an item, sent item, got a chargeback AFTER it shipped via untraceable mail, so I'm out the $10, the item, AND the chargeback fee. All for *accepting* a small payment. Thanks, PayPal!)

    8. Re:PayPal 101 by Epistax · · Score: 1

      3) Nothing with a debit card. You know whether you use a debit card you can use it as a credit card and sign the receipt, yes? It's just a matter of what button you or the cashier hits before swiping the card. In fact one of my debit cards had a promotion for free things, but I'd have to use it as a credit card for the signed receipts.

    9. Re:PayPal 101 by Anonymous Coward · · Score: 0

      easy for you to say. Some of us don't live in the US and have to pay each time we move money out of the account.

    10. Re:PayPal 101 by stanmann · · Score: 1

      SO don't send anything untraceable.

      DUH

      After haveing positive experiences with nondelivery of items(money refunded within a week) ANYTHING I sell via Ebay gets sent UPS. No exceptions!! I'm sure I lose some buyers due to this, but it's worth it to know that anything sent is fully traceable and including the equivalent tracking options with USPS ends up costing more ANYWAY.

      --
      Food not Bombs is a nice platitude but it breaks down when you notice that the Bombees are usually well fed
    11. Re:PayPal 101 by b0bby · · Score: 1

      2) To pay someone else, have payment go directly from your associated checking account. There is no need to carry a positive balance on PayPal.
      I wouldn't even do that - I haven't verified my bank account, so they can't take money out of it, only put money in. If I want to buy something, I use a credit card, if I sell something I move the money to my checking account.

    12. Re:PayPal 101 by AK+Marc · · Score: 1

      including the equivalent tracking options with USPS ends up costing more ANYWAY.

      Not true with shipments to outside the contiguous US. You lose the ability to ship to APO/FPO, as well as pay significantly more to ship to Alaska and Hawaii than USPS with all the bells and whistles.

      Living in Alaska, I get people that have automated fees on web forms that kick back a set fee that they later fail to ship my item because the automated calculation didn't get the right number. Or the people that are willing to ship USPS to FPO, but not to Alaska, or the people that will ship USPS to the contiguous 48, but refuse to ship to Alaska, even though it is usually the same price.

  52. Microsoft's fault by null+etc. · · Score: 2, Insightful
    Isn't it funny how if PayPal was using Windows servers, everyone would be bashing Microsoft right now, blaming it on Windows? (similar to one recently publicized outage)


    Hmmm, I wonder what hardware/software they use, and I wonder why no one's bashing it.

    1. Re:Microsoft's fault by endrek · · Score: 1

      maybe it was their own software they updated
      not the os's at all

  53. This only made me think to myself... by bloxnet · · Score: 1

    ...that we really need a viable alternative to Paypal to be adopted for use in places like Ebay. At first today I was semi-annoyed at my inability to pay for an auction I had won, but after a few other people told me the issue was widespread I started thinking how much it must have made a sucky impact on a lot of small ebay-based businesses, etc today, and what a prolonged problem could mean. Seriously, I would love to see an independent company not owned by ebay as a secondary (and widely accepted) alternative to Paypal. I figure that competition can only breed improvement anyhow. For any of the more involved readers our there, what is the next best alternative to Paypal?

    1. Re:This only made me think to myself... by utamaru · · Score: 1

      I've been using https://www.yowcow.com/ for awile, they're pretty decent, they also charge less then paypal per transaction. The only setback is that is if you want your money really fast they charge you insane wire transfer rates.

  54. I think they've handled disputes pretty well... by Ghostgate · · Score: 1

    Granted, I've only had two disputes over 4 years or so. Both were people on eBay who took the money and didn't deliver anything. But both times, Paypal investigated the claims. And both times, they found the seller responsible and refunded my money, in full, with no fees taken. Of course, the downside is that it took them about a month to complete the entire process, from the original claim to the refund. But hey, I didn't lose a cent.

    You do have to watch out for trading items in online games though. Paypal makes it clear they do not offer any protection for "intangible" items. In this case it's the buyer that has to watch out the most. If you buy something and send the money, and then the person never gives you the item, you're screwed. Paypal will investigate if you file a claim, but as long as the seller claims they delivered it, Paypal will just tell you it was intangible and that will be that.

    I agree with the parent post, though, that you shouldn't leave lots of money in your Paypal balance. Paypal is not a bank. If you receive a lot of money through Paypal, best to send it directly to your bank account ASAP. It's not like you need to have money in your Paypal balance to send instant payments anyway.

    1. Re:I think they've handled disputes pretty well... by TykeClone · · Score: 1
      Paypal is not a bank.

      If it were, it would have had to investigate and give you (provisional) refunds fairly quickly - assuming they were consumer transactions.

      BTW - you lost the use of your money for a month while they investigated - so you did lose (probably given the current interest rate environment) a couple of cents.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  55. Bank error in your favor? by mat+catastrophe · · Score: 2, Funny

    Collect $200?

    --
    sig not found
    1. Re:Bank error in your favor? by bot24 · · Score: 1

      Go directly to jail. Do not pass go. Do not collect $200.

  56. True that. by Penguinoflight · · Score: 1

    Right on man, just one other thing to think about here. A lot of the n00b sellers only accept paypal, and they're going to be screwing people with negative feedback. I can't wait for sellers to start taking down "I prefer paypal" logos from their auctions.

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
  57. Maybe the reason we can't access it... by lamchr · · Score: 1

    is because we just slashdotted it?

  58. I was worried about something like this.. by Another+AC · · Score: 2, Insightful

    As soon as I heard ebay had acquired them, I thought "Oh boy, I sure hope ebay doesn't get involved in the technical side of running paypal".

    Apparently they have.

  59. Paypal is killing ... by Ibuprofen · · Score: 1

    ... me. The owner had noticed earlier that our paypal transactions notices seemed unusually low. I went and investigated and noticed the same thing. I though, "what the hell is going on?" I didn't even need to investigate our software for errors because as soon as i went to paypal's site to log in it was obvious to me that they were having problems. My only question is, what the hell are these guy's doing? You cannot have this kind of downtime when you're the major medium of the majority of the US currency on the internet! I did a brief google to see if anyone else had information on this since obviously paypal didn't have the decency to put up a message on their site outside of the usual error but found nothing (until now). Maybe I didn't search hard enough. Anyways, this is the first time I've been really angry at paypal. I've got many friends who've had accounts locked and had problems with paypal but this has been my first problem with them and it's not a small one. It looks like their IPN system is messed up too. I'm getting emails from paypal that the transactions are happening but the IPN system is rejecting them. Hurray! I can't wait to do them all manually and also answer all the emails from people who wondering why their paypal transaction never purchased their item. I am very dissapointed!

    1. Re:Paypal is killing ... by Anonymous Coward · · Score: 1, Informative

      Sounds like you were caught without a backup plan. Go ahead and shift the blame to Paypal. Nevermind the fact that nothing is up 100% of the time.

    2. Re:Paypal is killing ... by Anonymous Coward · · Score: 0
      Thanks, I will. What the hell is America for if not to blame others?

      Sheesh.

  60. This morning by LittleLebowskiUrbanA · · Score: 1

    The message was that they were performing maintenance until 12PM PDT.

  61. Iiiitttttsssss Baaaaaaaack by mpechner · · Score: 1, Insightful

    Just completed paying for something I've been trying to pay all day.

  62. Debit cards are for wusses and winos by xxxJonBoyxxx · · Score: 1
    Please Bob. Cash, in 2004? How quaint.

    Debit cards are for wusses and winos.

    1. Re:Debit cards are for wusses and winos by bob+beta · · Score: 1

      Well, it's your choice.

      I just have a debit card that I never put money into. Other people put money into it, and I siphon out green cash.

      If you want any help getting rid of that 'quaint' cash, let me know where to come by and pick it up.

      Tool.

    2. Re:Debit cards are for wusses and winos by Anonymous Coward · · Score: 0

      Cash rocks. I abuse the psychological affect it has on people all the time. You want a $300 computer part for $250 ? A $2,200 used car for $1,900 ? Just count out the bills and come up short, and tell the guy, geeze, I guess I'll find an ATM and come back tomorrow . . . they say, I'll take what you have.

      It's best to use new bills for this, because then they can smell it. The smell travels pretty far, it will affect people subconsciously even if they can't consciously smell it. Try this: rub fresh new 100's lightly on your clothes before going to a party, see and how many of those whores start hitting on you.

    3. Re:Debit cards are for wusses and winos by xxxJonBoyxxx · · Score: 1

      Where do you keep all your precious cash, in a mattress? Let me know where so I can come by and pick it up...

    4. Re:Debit cards are for wusses and winos by xxxJonBoyxxx · · Score: 1

      Oooo...I wish I had mod points. That was funny.

      Just count out the bills and come up short, and tell the guy, geeze, I guess I'll find an ATM and come back tomorrow . . . they say, I'll take what you have.

      C'mon. You're flashing cash and you can only get salespeople to drop 10%? I'd start looking for the edgier fellows, the guy who just started chain-smoking because he fell into the bottom quarter this month. If you get lucky, the guy might take the cash, give the product to you for HALF off, and give $20 to the stock boy to report one unit missing next month.

  63. just in case anyone forgot about it... by Anonymous Coward · · Score: 0

    http://www.paypalsucks.com gives testimony of some pay pal horror stories.

  64. It's true by Anonymous Coward · · Score: 0

    For all the fees and bullshit you have to deal with, it hardly seems worth it.

  65. which 'monthly software update' did they get? by ilmdba · · Score: 1, Funny


    who's software would paypal use at the core that doles out monthly updates?

  66. Duh... by vdvo · · Score: 1, Funny

    Well duh, of course it's having problems. Slashdot writes "Website X grinds to a halt" and in seconds, it becomes true. Talk about a self-fulfilling prophecy. ;-)

  67. attack? by Anonymous Coward · · Score: 0


    It was announced recently that N Korea has trained crackers. N Korea set off a small nuke a few weeks ago to show off. US troops have pulled out from S Korea. Japan has the go ahead for their 'preemptive' strike.

    Paypal goes down. My bank was down for a bit. Walgreens employment computer system is down. Ebaumsworld.com (an unimportant webpage) goes down.

    Obviously Korean axis of evil crackers are striking our most important computer systems.
    or
    Global warming is coming.

  68. Or not... by DesignTroll · · Score: 0, Troll

    Nice to know that if there's a problem, they have someone to go to vs. a 14-Lunix hax0r who tells them to RTFM.

  69. There's always the debit card route... by Svartalf · · Score: 1

    That's the one I used with my sales revenue from off of eBay...

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  70. advantages of Paypal not being a bank... by JimBobJoe · · Score: 5, Interesting

    Though a lot of posts on here are along the lines of "see...haha...paypal is not a bank!!" I for one am grateful that it isn't.

    There are a lot of people, for a variety of reasons, who have been screwed out of getting a bank account from a regular bank. Because of negative reporting on chex systems, they can't get a regular checking account at all.

    In tandem with a savings account (which you *can* sometimes get even with a bad chexsystems report) and a paypal account, you have essentially the same services of a checking account.

    I for one got screwed by my bank (5/3rd) after fraud hit my account and they refused to take responsibility for some items. Thanks to paypal I still can have checking account like abilities until I sue my bank.

    1. Re:advantages of Paypal not being a bank... by dr_d_19 · · Score: 2, Insightful

      There are a lot of people, for a variety of reasons, who have been screwed out of getting a bank account from a regular bank. Because of negative reporting on chex systems, they can't get a regular checking account at all.

      Yeah, they can be as happy as they want, but I for one am VERY happy that my bank checks up on other customers, and there are cases when it's obvious that PayPal should have done the same.

    2. Re:advantages of Paypal not being a bank... by JimBobJoe · · Score: 1

      Yeah, they can be as happy as they want, but I for one am VERY happy that my bank checks up on other customers, and there are cases when it's obvious that PayPal should have done the same.

      The chexsystems report is incapable of figuring out if a person will commit fraud on the account...the vast majority of people who get stuck in the database are those who overdrafted on the account and didn't pay the bank. The only reason banks care is that the banking association has a monolithic line regarding usurious overdraft fees.

      There are apparently some banks that, in lieu of chex systems, use credit reports before opening the account, and that would better indicate the person's intentions regarding fraud.

    3. Re:advantages of Paypal not being a bank... by cdf12345 · · Score: 1

      hate to say it buy you deserve to get screwed just for the fact you picked a bank with that gay a name.

      5/3? WTF?

      sounds like retarded math.

      Yep, I'd trust those people with my money.

      --
      Chicago2600.net more than a lifestyle, its a survival trait.
  71. They are getting DDoSed and don't wanna admit it.. by Anonymous Coward · · Score: 0

    Like most big companies they don't want to admit a script kiddie with some big as zombienet has taken their ass out when they took down his site or banned his account because of one scam or another.

  72. Slow but working... by Kenja · · Score: 2, Funny

    PayPal is slow right now, almost as if a gaggle of geeks where checking to see if it realy was down. However, everything seems to be working.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  73. PayPal's server... by xxxJonBoyxxx · · Score: 3, Informative

    According to a quick telnet...

    Apache/1.3.27 Server

    I hope that isn't true. That release is 2 years old. As per Apache's web site: "We consider Apache 1.3.31 to be the best version of Apache 1.3 available and we strongly recommend that users of older versions, especially of the 1.1.x and 1.2.x family, upgrade as soon as possible."

    See: http://www.apache.org/dist/httpd/Announcement.html

    1. Re:PayPal's server... by swv3752 · · Score: 1

      Most distros have security patches backported.

      --
      Just a Tuna in the Sea of Life
  74. PayPal UK is regulated as a financial institution by Animats · · Score: 4, Informative
    In Europe, PayPal is regulated as an Electronic Money Institution. This is just enough regulation to insure there are assets behind the issuer and you can get your money out.

    In the US, New York State and Louisiana have imposed some regulatory requirements on PayPal.

    If you lost money with Paypal between 1999 and 2003, there's a class action settlement.

  75. Re:PayPal and eBay constantly push the envelope by Yakman · · Score: 1

    And software. eBay runs on Websphere AFAIK.

  76. Re:PayPal UK is regulated as a financial instituti by TykeClone · · Score: 1

    class action settlement == pittance for you && windfall for lawyers.

    --
    A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  77. Re:PayPal and eBay constantly push the envelope by Anonymous Coward · · Score: 3, Interesting

    One of my friends has interviewed at PayPal and Ebay for the SCM and Build Engineer role. Because of the merger, he interviewed with the same technical lead twice.

    A famous question is
    "How do you remove all of the directories named "TEST" from the repository?"

    Understanding best practices, the answer has always been
    "Can't we just hide them, version control is there for a reason?"

    The head of their team then explained
    "No, who would name anything TEST that they wanted to need"
    For the record he clarified that the job entails removing versions and files.

    Its clear that best practice at Ebay/PayPal is to fly by the seat of your pants and hope it works. We all see how well that works now.

  78. eBay has their usual "Genuises" on it by Nova+Express · · Score: 2
    I'm assuming they have the same towering intellects that managed to break graphic upload functionality for all non-IE browsers no less than THREE TIMES working on Paypal now. That was very frustrating for Mac and Linux users. Even worse was the fact that they didn't announce any of these changes in advance, didn't have a fallback when they didn't work, and didn't bother to make an announcement as to what was wrong even after they knew there was a problem, leading to hundreds of frustrated forum posts, and probably hundreds of thousands of hacked off users.

    eBay doesn't seem to have learned anything from these debacles, and continues to roll out unnecessary updates with inadequate testing, resulting in previously solid functionality breaking down. Whoever is in charge of update testing over there should be sacked.

    --
    Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)

    http://www.lawrenceperson.com/

    1. Re:eBay has their usual "Genuises" on it by Anonymous Coward · · Score: 0

      Actually, eBay and PayPal are run as wholly separate companies. The geniuses at eBay have nothing to do with PayPal - which is partly why PayPal is falling apart right now.

  79. Digital Immunity by Mulletproof · · Score: 1

    Since it doesn't happen all the time, I can handle a temporary outage... I mean, slashdot has built up my tolerance to the phenomenom anyway...

    --
    You need a FREE iPod Nano
  80. www.paypalsucks.com info... by jehnx · · Score: 1

    www.paypalsucks.com has a lot of information if anyone is wanting to look at it. Their forum has links and crap about what's going on right now with this Paypal deal.

  81. I'm currently in the middle of 5 ebay transactions by halo1982 · · Score: 3, Informative

    I was finally able to send money about 30 minutes ago, but now I have several people sending me money orders I do not want. Bah! I hate Paypal.

  82. Ironic by Anonymous Coward · · Score: 0

    I was just submitting a payment to a developer on Pay Pal, the logging in took forever, so I jump over here to kill the time.

  83. Here's the Problem... by superrcat · · Score: 1

    http://www.paypal.com/en_US/i/logo/logo_Sun.gif "Powered by Sun Microsystems"

    1. Re:Here's the Problem... by HotshotXV · · Score: 1

      I think this makes me much less likely to get the new Sun OS... or risk broken images and fuzzy code on my home system/servers.

  84. serves them right by Servo · · Score: 1

    After the way they've ALWAYS treated their customers, and now have banned so many of us for conducting legitimate business they think isn't up to their standards, I hope they stay down. Maybe everyday users will get a clue and start looking elsewhere.

    --
    A slip of the foot you may soon recover, but a slip of the tongue you may never get over. -Benjamin Franklin
    1. Re:serves them right by Ohreally_factor · · Score: 1

      I was idly speculating that this might be an organized crime hit in retaliation for their recent policies on gambling and sex web businesses.

      It's not personal, it's business. (cue Brucia la Terra

      --
      It's not offtopic, dumbass. It's orthogonal.
  85. PayPal Customer Service Phone No. by bob+beta · · Score: 1

    1-888-221-1161

  86. Rollback plan? by bigtangringo · · Score: 2, Insightful

    That's why people make rollback plans. If I had the budget of paypay I'd have my new sun servers ready, points my VIPs to the new sun servers and if everything goes to hell, go back to the old VIPs and back to the drawing board.

    Psh.. amateurs :)

    --
    Yes, I am a smart ass; it's better than the alternative.
  87. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  88. TILT by Doc+Ruby · · Score: 4, Insightful

    Yet another reason this unregulated global banking monopoly has to get some competition, immediately. The ecommerce world cannot afford to rely on this single point of failure, either accidentally or at their discretion.

    --

    --
    make install -not war

    1. Re:TILT by Anonymous Coward · · Score: 0

      I agree.

      Maybe someone will come up with a type of account you can use to buy stuff online. And when that happens, you know that a bunch of competition would surface to provide something they'll probably call a 'merchant account' to receive payment from those types of accounts. Heck, they can print the account number on a plastic card and call it something catchy, like 'credit card' or 'debit card' something like that...

    2. Re:TILT by Doc+Ruby · · Score: 1

      Yeah, and maybe these "credit cards" will allow you to email small amounts of money, infrequently, or click a link to their server for the transfer. Securely, without much of a fee, or any other infrastructure. So normal people can just sign up online, and exchange money across the Internet. The "credit cards" that I have don't do that - only PayPal does.

      --

      --
      make install -not war

  89. I don't use Paypal ... by pilsner.urquell · · Score: 0

    ... doesn't meet all MY requirements.

  90. Re:Feel much safer since I installed paypalbuddy.e by hckrdave · · Score: 1

    that is the most amazing post ever in the histroy of slashdot

  91. Murphy's law or plain stupid? by slobber · · Score: 1

    But of course, if it goes down it will go down on Friday evening when sysadm is taking an "out of reach trip" to see the beautiful foliage along with other techies...

    On the second thought, they were asking for trouble by making an update on Thrusday. My rule of thumb is to schedule all production updates on Tuesday and in case of slippage beyond Wednesday it should be moved to the next week.

    Oh well, I guess they know better (hmm, maybe not)...

    --
    "You mortals are so obtuse." -Q
  92. Rollback? Fallback plan? by Anonymous Coward · · Score: 1, Insightful

    I'm surprised nobody has mentioned it. But I recall, most large operations, having an "undo" plan of action, so if the upgrade fails, or has problems, there's a way to migrate back down to the software you were running before.

    It would make more sense to rollback, regain reliable service, and re-test the failed upgrade on their internal test network.

  93. I, Carr by Chatmag · · Score: 1

    Eagerly await the follow up commentary from I, Cringely.

    --
    Pete Carr Owner Chatmag.com
  94. Echoing through the machine room... by Anonymous Coward · · Score: 0

    "DAMN YOU, SERVICE PACK 2!"

  95. Apache/1.3.27 (Unix) mod_ssl/2.8.12 OpenSSL/0.9.7a by Anonymous Coward · · Score: 0

    That's for anyone who was interested in what they use specifically.

    Gotta love the = key in a Lynx browser. :)

  96. Re: Powered by Burger King by suckmysav · · Score: 1

    So, mebbe they went back to their old page or something but the one I loaded as of this time says "Powered by IBM".

    There is a Sun logo at the bottom of the screen alongside those of other IT behemomoths such as Burger King and Toyota though.

    --
    "You can't fight in here, this is the war room!"
  97. The slashdot effect? Not a drop in the bucket! by coene · · Score: 2, Interesting

    For those who say "if its already slow, dont slashdot it!", seems you over estimate the slashdot effect. Slashdot links may take a normal web host down, but anyone with an infrastructure built to serve a lot of traffic shouldn't even notice it.

    A site I run has been linked by Slashdot many times - aside from the number of referrals in web logs and perhaps a few mbit spike in traffic, you wouldn't know it even occured.

    PayPal is having much larger issues. I've experienced the same types of problems when doing larger upgrades - it's usually a single piece of code that went unchecked, and the odd user(s) that actually get caught in an untested (or improperly tested) segment of code are throwing the system for a loop.

    Or, just bad performance planning. I'm not surprised - these things have to happen every now and then, they're quite unavoidable when you're dealing with often changes to an infrastructure with that many _DYNAMIC_ users, and so much _DYNAMIC_ data.

    Regardless, it's a growing pain. I've been through a few of these on a 150 GB database with 2 MM users and 15 servers. PayPal is a lot larger, and they surely have much more difficult problems. Hell, if they have to do something such as change the way a single piece of data is stored, that means a lot of downtime (or slowtime) processing!

    I'm sure they'll sort it out, unfortunately lots of people are losing lots of business in the process.

  98. Troubling by suwain_2 · · Score: 4, Interesting

    Is anyone else profoundly bothered by this?

    PayPal, which must deal handle millions of dollars a day, just goes down entirely. My real problem, though, is that they are not a real bank. (At least last time I checked) they are not FDIC Insured or anything. They could just never come back, and there's really not much anyone could do.

    Not that I expect them to run off with my money. But in situations such as, say, the whole site going down, I like to know my money's in something that's insured.

    --
    ________________________________________________
    suwain_2 :: quality slashdot p
    1. Re:Troubling by HotshotXV · · Score: 1

      I hardly think they could just pack up and leave without any legal retaliation... They do so much business internationally that the number of countries the executive could hide in would be limited (and they'd be subject to extradition laws - they'd need to find a country with no extradition treaty with the US, and one without any customers that have PayPal accounts)

  99. Ahem... by mcrbids · · Score: 2, Interesting

    It's not a bank, people!

    Others have said similar, I merely divert your attention to http://www.paypalsucks.com/....

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
  100. In SOVIET RUSSIA... by Anonymous Coward · · Score: 0

    PayPal grinds YOU to a halt!

  101. Re: Powered by Burger King by AKAImBatman · · Score: 1

    The site is faster now, but the new page is still up. My suggestion is to refresh your browser. If it's still showing the old home page, then PayPal may just be rolling out the new site selectively to certain areas. It all seems to fit my theory, anyway.

    Also, from the new front page:

    Site Update
    A technical problem has caused intermittent availability for members attempting to use the site. Activities such as accessing account information, paying for ended eBay listings, and using PayPal shipping functionality have been intermittently available. PayPal is continuing to work to resolve these issues. We understand the inconvenience this issue has caused for some members, and we appreciate your patience.


    There is a Sun logo at the bottom of the screen alongside those of other IT behemomoths such as Burger King and Toyota though.

    ??? Burger King and Toyota? Are you jokingly referring to the TrustE and BBB logos?

  102. Just My Luck by Anime+Man · · Score: 3, Interesting

    My luck never fails me. Today I ran out of clicks, hits, or whatever Slashdot calls there subscription "points". I also ran out on another website I "subscribe" to so I figured kill two birds with one stone.

    So what do I do, I re-subscribe through paypal today and I did notice it was going a tad slow, but I didn't worry too much.

    To be honest I thought it was a recent FW upgrade on my router I did the night before acting up. I reflashed back a version and everything seemed ok.

    Anyways the issue: I was wondering why my subscription to Slashdot still wasn't showing up. My other subscription was paid within the same minute as the slashdot one, and it went through fine. Weird. As of 9:55pm PST it still hasn't "gone through" (BTW I am confident that it will be fixed and I know it's not Slashdot's fault)

    After finding out about the problem, I can only wonder if the Slashdot payment will even go through. My real concern is my bank account being screwed up, I don't want to be billed for $5 in an endless loop.

    --
    ~Your Friendly Neighborhood Anime Man
    1. Re:Just My Luck by Anime+Man · · Score: 2, Interesting

      Wow.. Slashdot work in mysterious ways.

      Not two minutes after I check my subscription status I finaly get my renew subscription! It must have updated somewhere between me starting to write this last post and submit it.

      The Slashdot gods must have looked down on me with pleasure after my $5 sacrifice.

      --
      ~Your Friendly Neighborhood Anime Man
  103. Again? by jehnx · · Score: 1

    Divert out attention there, yes, just like everyone else and their mother already has..

  104. Re:Feel much safer since I installed paypalbuddy.e by Anonymous Coward · · Score: 0

    wow, thanks. i try. I wish there was an easy way to save slashdot comments to a fav comment bin or something, I'm sure I've lost a ton of uncontrollable laughter posts over the years.

  105. Re:I'm currently in the middle of 5 ebay transacti by flynns · · Score: 1

    Money you don't want? What are you, INSANE?!!

    --
    'If you're flammable and have legs, you are never blocking a fire exit.'
  106. in other news by Anonymous Coward · · Score: 0

    it would seem your site has recently been hacked.

    This is why real LAN institutions have such stringent operational guidelines set down by the federal government of geeks in regards to information systems. This should serve as a hearty wake-up call to a great many people that have fallen under the impression that your site is a "real" LAN institution, when in fact it is not.

  107. Re:PayPal and eBay constantly push the envelope by aluminum_geek · · Score: 1

    This is insanely poor logic. I don't deny, for a moment, that he has an amount of data that far exceeds anything I can fathom, but the idea that he's somehow alone in this is ludicrous.

    What about military programs that move this kind of data? What about research programs that move this kind of data? Air traffic control systems?

    Or, more to the point, what about the hundreds of REAL financial institutions that support online wire transfers, etc, etc, that DON'T have these problems.

    I don't deny that they have a hard job, but pretending that they are somehow the only ones who to deal with the amount of uptime and data as they do is just factually wrong.

  108. How about these escrow services? They're still up by ManyLostPackets · · Score: 1

    OK, it's not like I've used many of these (o.k., just e-gold). Also, they don't have a O'Reilly hacks title dedicated to them:

    iKobo, Epassporte, e-gold, authorize.net, Yahoo! PayDirect, 2Checkout, iBill, Kagi, ClickBank, DigiBuy, VeriSign Payflow Pro® and Payflow Link®, Affero, BTClick&Buy, CCAvenue, CCBill, CCNow, ClickBank, DigiBuy, DigitalCandle, FastPay, ImagineNation, InstaBill, Jettis, Kagi, MembershipPlus, Moneybookers, MultiCards, MyPaySystems, NoChex, PartyKey, Pay-Line, Paymate, Process54, ProPay, Reg.Net, RegNow, RegSoft, Share*It, StormPay, SWREG, V-Share, Verotel, VolPay

  109. over 250 you need signature confirmation by Anonymous Coward · · Score: 0

    please, read the fine print.

  110. I'm one of the hacked off users ... by Buran · · Score: 1

    Are you referring to the "let ebay host your item photo" stuff? cause I haven't been able to get it to work either. No, I will not install IE on my Mac. I thought it was a recent browser update that was causing it since I use recent nightlies but I updated again recently and the damn thing still does not work.

    "There was an error in your input..."

    Fuck that. It was working FINE last month on the SAME BROWSER! (Firefox).

  111. BofA crashed just last week! by sideshow · · Score: 1

    Bank of America's Merchant Services website had some serious problems the week of 9/20/2004.

    They have what they call a "virtual terminal", it's a web form where you can manually type in an order rathen then have the order be inputted though your company's website. This form is supposed to check order id, credit card number, customer name, etc to see if you are accidently duplicating orders.

    Well, that monday the terminal decided that every order put through where the cc# matched a previous order was a duplicate even if the order id was different. That means if I had any returning customes BofA refused to process the order!

    I rigged out my own form that passed the info thourgh their credit card gateway stuff to get around this problem, but there is no way you can say real banks never have any problems.

    --

    Hollow words will burn and hollow men will burn.

  112. True story about debit card tonight by wishlish · · Score: 3, Interesting

    Went to a Wawa (it's a Philly area convenience store) to buy a sandwich for me and my wife. Total was $11, I have $15 in the account from an eBay auction I sold last week.

    Selected debit- transaction denied. Selected debit again- transaction denied. Selected credit- this time it went through. (Otherwise I was just going to pay cash.)

    When I checked my account when I got home, the balance was negative- they double-debited the transaction.

    Now, I'm not worried- even my bank has made an error or two like this, and a call to customer service tomorrow should clear things up. And even if it doesn't, it's $11.

    But I do feel very bad tonight for people depending on the money in that account. They're in a lot of trouble tonight.

    1. Re:True story about debit card tonight by Anonymous Coward · · Score: 0

      Be careful, if your account goes negative, you may have to pay fees. I don't know anything about PayPal's debit service, so there may not be any fees.. if so count yourself lucky!

    2. Re:True story about debit card tonight by deacent · · Score: 1

      But I do feel very bad tonight for people depending on the money in that account. They're in a lot of trouble tonight.

      While I find it unfortunate for those who are getting burned by this situation, we are talking about (supposedly) mature adults who are responsible for reading the fine print. If one has substantial money tied up in PayPal, it was an imprudent move. PayPal isn't a bank. It is subject to neither federal oversight nor FDIC protection. My hope is that those affected are hurt enough to learn the lesson, but not crippled by the experience.

      I understand that the feds have been keeping a close eye on PayPal for riding so close to the line. I wonder if this broad failure will be enough to cause the feds act.

  113. It failed for me by Lucas+Membrane · · Score: 1
    Repeatedly over the weekend. I won 4 ebay auctions and couldn't send the emoola. I hope the stuff comes before my needs change. It sort of acted like it works now.

    BTW, PayPal and eBay are part of the same conglomeration -- wonder if eBay is going to have a similar transition?

  114. Re:How about these escrow services? They're still by HotshotXV · · Score: 2, Insightful

    Of course, these services are all inferior to PayPal because of the exorbant fees that each charges. Useful in a pinch, but if Paypal disappeared, I would wager that most merchants would choose to set up a merchant account directly with CC companies, and avoid the extra cost. The convenience just isn't worth it.

  115. Damn.... by Rohan427 · · Score: 2, Funny

    ....I guess installing SP2 for WinXP was a mistake after all!

    PGA

  116. Are you part of the class-action lawsuit? by JavaRob · · Score: 4, Informative

    I think this sort of problem was one of the major issues in the class-action lawsuit that PayPal is in the process of settling now (it was litigated this summer).

    I'm not sure if your problems were in the right timeframe, but this probably applies to *someone* reading this.

    Check here to see if it applies to you.

  117. It's MY FAULT! by inKubus · · Score: 4, Funny

    This morning I withdrew my $4.81 so I could get a pack of smokes and a cup-o-noodle.

    Guess they were depending on me to pay their internet bill!

    --
    Cool! Amazing Toys.
    1. Re:It's MY FAULT! by mustangsal66 · · Score: 1

      A Pack of Smokes for less then 5 bucks...

      Where do you live???

      --
      Why worry? Each of us is wearing an unlicensed "nucular" accelerator on his back.
      Sig changed for readability by G.W.
    2. Re:It's MY FAULT! by 0zzymandias · · Score: 1

      A pack costs about 3 bucks here (less for the non-premium brands). There are some good things about living in North Carolina :)

    3. Re:It's MY FAULT! by mmkkbb · · Score: 1

      in rhode island, you can buy mustangs (cumberland farms' store brand) for just under 5 bucks before tax. it's less with your preferred smoker card!

      --
      -mkb
    4. Re:It's MY FAULT! by Ziak · · Score: 1

      ..... its 3.05 here in NC and even cheaper on base where there are no taxes to pay on items

      --
      Loading Please Wait....
    5. Re:It's MY FAULT! by kotj.mf · · Score: 1
      Where do you live???

      Across the river from Kentucky. I regularly pay less than $25.00 for a carton of Camels, and as low as $19.00 with coupons. I got twelve packs for ~ $13.50 the other day.

      A carton of one of the 'local' brands (Kentucky's Best, Old Kentucky, etc) can be had for as little as eight bucks.

      Living in the asshole of the Midwest has its perks.

      ...hackcoughWHEEZE...

      --
      hang brain.
  118. Security by PARENA · · Score: 2, Funny

    It says "Your information is kept secure." In fact, they keep it so secure, you can't even access it yourself.

    --
    Here's the secret to immortality: ...oh dang, I forgot.
  119. from the PayPal front page by mrsalty · · Score: 1

    Site Update
    A technical problem has caused intermittent availability for members attempting to use the site. Activities such as accessing account information, paying for ended eBay listings, and using PayPal shipping functionality have been intermittently available. PayPal is continuing to work to resolve these issues. We understand the inconvenience this issue has caused for some members, and we appreciate your patience.

    as for exactly what this means is up for debate.
    -me

    --
    -- Hail Eris
  120. How will you know the difference? by Anonymous Coward · · Score: 1, Insightful
    How much negative feedback will be left on ebay due to user stupidity? The world wonders...

    And this will be different how?

  121. Sun Microsystems by xombo · · Score: 1

    PayPal has chosen Sun Microsystems to help run its global online payment solution system, making it one of the most secure and dynamic technology platforms in the world. By integrating Sun's Solaris(TM) Operating System, along with Sun's hardware infrastructure, PayPal offers over 50 million members in 45 countries one of the world's safest and most reliable real-time payment solutions.

    Really?

  122. Why do people use PayPal... by ruiner13 · · Score: 1
    When they have this in their terms of service:

    "WE, OUR PARENT, SUBSIDIARIES, EMPLOYEES AND OUR SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT."

    So they say that they are unfit for any purpose. Reading their TOS it really surprises me that people have any sort of trust in this company. They go on to say, in not so many words, tough shit if anything goes wrong, even if it is due to our negligence. Pretty much sums up what is going on now. It also says that some states their claims of non-liability are void. Can any armchair lawyers out there (and I know you're out there...) know what states these are and how this might be applied to a lawsuit in the future for this cock-up?

    --

    today is spelling optional day.

  123. Yes, FDIC insured (in a way) by JavaRob · · Score: 4, Informative

    If you use their money market account option, your money isn't insured... but if you just have a regular PayPal balance, it actually is FDIC insured... in a way. Basically, they keep your money in a pooled account in a real bank, and you get "pass-through" FDIC insurance because of that, up to $100K.

    They explain this in detail in a link off the homepage.

    It's not as good as putting your money in a bank (because your protection in case of PayPal's insolvency doesn't seem totally assured, just in the case of the *bank's* insolvency), but it's not totally unprotected.

    1. Re:Yes, FDIC insured (in a way) by Zebbers · · Score: 1

      ummm....the people complaining about insurance aren't scared of market trouble or bank trouble at the REAL bank where paypal stores their money.

      You see...they are pissed that their is no insurance against Paypal doing whatever the hell they want...including stealing and freezing peoples accounts while they do keep your actual money in THEIR accounts at a real bank.

      This is like someone having your car and you dont know if they will give it back to you when you ask but hey, atleast they keep it in a locked garage.

    2. Re:Yes, FDIC insured (in a way) by gl4ss · · Score: 1

      it's not totally unprotected, sure.

      but it's pretty much unprotected against paypal itself.

      they push a lot of the risk to the clients, even to the point of where practically ALL the operating risks are on the clients, meaning that if something hits the fan they just take all the money from everyone involved on a whim(without investigations or proper notifications and asks for comment).

      --
      world was created 5 seconds before this post as it is.
    3. Re:Yes, FDIC insured (in a way) by ykardia · · Score: 1

      Contrast your statement: "It's not as good as putting your money in a bank (because your protection in case of PayPal's insolvency doesn't seem totally assured, just in the case of the *bank's* insolvency), but it's not totally unprotected."

      with their statement (from your link): "FDIC pass-through deposit insurance protects you only against the failure of the bank at which PayPal places your funds, and does NOT protect you against PayPal's insolvency."

      Basically, you are insured against the failure of the bank (which you are not worried about), but are *not* insured against the failure of PayPal. To make matters worse (IANAL), in the case of a failure of bank, even if deposits weren't insured, you would still be given preference over other debtors in bankruptcy (Google for "depositor preference"), whereas with PayPal, you would probably rank as a trade creditor and would therefore rank very low down on the list of people who get any money back at all.

      Grandparent is right to point out that "They could just never come back, and there's really not much anyone could do."

    4. Re:Yes, FDIC insured (in a way) by JavaRob · · Score: 1

      Right, that's why I was saying your protection against a PayPal insolvency was NOT assured. They say "we believe that your funds will also be protected from any claims of PayPal's creditors and will be returned to you even in the unlikely event of a PayPal insolvency" but that'd definitely not a promise, so if you have some reason to keep lots of money with PayPal, I'd keep an eye on their finances.

      On the other hand, it doesn't seem like eBay/PayPal is disappearing anytime soon -- they survived the dot com crash without much trouble for a reason, after all. And they are NOT free to do whatever they want with your money; this is why they had to settle quite a lot of money on a class action lawsuit this summer. I've seen the horror stories; now I'm hoping they will behave better going forward.

      (I'm hoping because they're the best option I've been able to find so far for accepting credit cards online w/o a merchant account...)

  124. Re:PayPal and eBay constantly push the envelope by Anonymous Coward · · Score: 0

    All of the institutions you refer to are called slow and static by the folks in the Silly Valley.

    If you don't slow down for process, you sure look faster!!

  125. No by Excen · · Score: 0

    No we cannot. Do not pass go, do not collect the $200 that a 12-year-old from Bumhump, New Jersey owes you.

    --
    "No beer until you finish your tequila!" -Leela's Dad
  126. Re:PayPal and eBay constantly push the envelope by coene · · Score: 1

    There are two primary issues that banks deal with:

    1) a large amount of data
    2) a high volume of transactions

    PayPal and eBay have the pleasure of dealing with a third:

    3) highly versatile users with demanding needs, to both points #1 and #2.

    And being a system that requires transactional integrity, you can add a fourth:

    4) ACID compliant, highly relational database with proper locking, even on SELECT. NOT MYSQL.

    #1 or #2 = very easily managed

    #1 + #2 = get a good DBA

    #1 + #2 + #3 = good DBA, good infrastructure

    #1 + #2 + #3 + #4 = fackin gridlock

    This is something that _WAS_ very rare until recently, and is only now becoming more prevalent, with the adoption of more data-oriented websites, more overall users, and them being more demanding.

    I have the pleasure of working in a similar (although significantly smaller, though still "big") environment that fits these conditions. It's incredibly difficult to make a very large transaction based, highly-relational data set accessible to many (>500K) users at a time. Anyone who says otherwise hasn't had to do it.

  127. Re:PayPal and eBay constantly push the envelope by Anonymous Coward · · Score: 0

    500k users?

    Think about all of the people who just did online banking or ATM transactions in the past minute.

    Now, rethink your post.

  128. can't resist temptation... by scottking · · Score: 1

    in soviet russia, you go down on paypal.

    --
    scott king
  129. Re:PayPal and eBay constantly push the envelope by fucksl4shd0t · · Score: 1

    Why don't you just use a flat-file ascii database stored on a floppy disk?

    --
    Like what I said? You might like my music
  130. DEBIT card probably for people rebuilding credit by rsilvergun · · Score: 3, Interesting

    if you blow your credit _really_ badly (ex., if you're a man and you divorice a woman), you're probably screwed for the next 10 years. So much so that you get stuck with services like paypal for a debit/credit card. What paypal's doing (and what they've always done) is take advange of people who aren't in a position to use a normal, legitimate business. This is why they get away with the shit they do. If you're using paypay, you probably don't have a heck of a lot of (better) alternatives.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  131. Lots of new job postings on PayPal by ErichTheWebGuy · · Score: 4, Interesting

    I just read the "Jobs at PayPal" page... Some of the more interesting new openings that have been updated today:

    Director, Software Infrastructure Architecture
    Senior Software QA Engineer
    Staff Software Engineer

    Sounds to me like they're cleaning house after this one :)

    --
    bash: rtfm: command not found
    1. Re:Lots of new job postings on PayPal by lylum · · Score: 4, Funny

      Maybe they just created that position? Would not surprise me the least.

    2. Re:Lots of new job postings on PayPal by Anonymous Coward · · Score: 0

      Sounds to me like they're cleaning house after this one :)

      i'm sure it's the lack of these positions is what's causing the incredibly long downtime. i would *hope* they wouldn't fire the people in these positions at a time like this.

  132. Possible Cause by msaulters · · Score: 4, Interesting

    I heard a news item the other day on the radio that banks all around the country are about to begin using a new system for verification of checks and that customers could no longer count on 'floating' of check for two or three days. I'd be willing to bet PayPal was upgrading their software to support this. It's estimated this change will put $2 billion more into the banking industry each year, largely in the form of fees on bounced checks and overdraft charges. There may be more such failures in the next few weeks.

    --
    These people looked deep into my soul and assigned me a number based on the order in which I joined.
  133. Re:PayPal and eBay constantly push the envelope by Peeteriz · · Score: 1

    Websystem of any major retail bank does this without any problems.
    Millions of users - check;
    Transactional integrity - check;
    Real-time access with ability to post transactions - check;
    Everything always needing to be 100% correct - check.

  134. Couldn't happen to a nicer bunch by CountBrass · · Score: 1

    of complete and utter conmen.

    --
    Bad analogies are like waxing a monkey with a rainbow.
  135. Re:Feel much safer since I installed paypalbuddy.e by mikeage · · Score: 4, Funny

    I feel a lot safer since I've installed paypalbuddy.exe, in fact I know that I'm safe because if I check my task manager I can see that paypalbuddy.exe is using 90% of my CPU to constantly encrypt my paypal traffic, even when I'm not at the computer! I forwarded this handy utility to my mother-in-law and she loves it too.

    Interesting. I also forwarded to my mother-in-law, although I did not install it locally...

    --
    -- Is "Sig" copyrighted by www.sig.com?
  136. I've noticed... by PhaxMohdem · · Score: 2, Interesting

    That when I tried to withdrawl funds from my paypal into my bank account, I couldn't change the drop down box that lets you choose which account you want to put the funds in. It always reverted to the default no matter what. I had to change my default account # to make the transfer. Hopefully this will also be addressed. I'm just glad I'm not alone in my paypal troubles. /. is the greatest for making me feel better in my misery.

    --

    The Property of One's : "The Oneitude is directly proportional to the Colditude of the one." - S.B.

  137. Paypal Sucks by smutt · · Score: 4, Informative

    Read all about it here

    The site that scared me enough to take all my money out of paypal and never use it again. They're not a real bank and they're not held up to the same standard as real banks. Just read some of the horror stories in their forums.

    --Smutt

    --
    The Information Revolution will be fought on the command line.
  138. Re:PayPal and eBay constantly push the envelope by coene · · Score: 2, Insightful

    The "user systems" and associated features of these bank sites have nowheres near the relational properties of something like PayPal - it's not even close. They can segregate data based on customer sets, where you know where users are coming from, and you can tie them to their own set of data - data that can be archived and summarized into non-realtime aggregates.

    PayPal has the task of linking transactions between users, and allowing users to create modifications or additions to them in real time.

    These are not the same, by any stretch. It's the final bit of difference that makes it so much more complex.

  139. Re:PayPal and eBay constantly push the envelope by coene · · Score: 0, Flamebait

    While I'm at it, I'll compare this apple, and this orange...

    You obviously don't understand the difference between PayPal and a bank, yet still feel compelled to preach about it - which is typical of the normal Slashdot visitor I suppose. I guess I shouldn't have commented on something that I actually have experience with.

    When you have dealt with such a system, I'll give two and a half shits about your suggestion to "re-think my post".

  140. Re:PayPal and eBay constantly push the envelope by Peeteriz · · Score: 1

    I make an online transfer payment to another customer's account. As soon as I enter the transaction, the customer can see online his account balance update and the transaction that I added - how is it different ? Transactions usually involve different users, and they must be added realtime, and the volumes of an international bank with tens of million customers are very much comparable eith paypal. A bank's datastore is always fully ACID, and relational - even the old systems that use database 'engines' from the 1970'ies have that full functionality in the banking system, because, well, they are the ones that needed it before anyone else in the information industry. All the stuff that banking systems use to optimise things and do it effectively can be used by Paypal - I see no real, reasonable excuses.

  141. Alternatives?! by RAMMS+EIN · · Score: 2, Interesting

    You see, PayPal sucks and all that (what with them freezing accounts all over the place), but what are the alternatives?

    Really. For an individual or small business, you don't want high setup or monthly fees, and if you look in that league, who can beat PayPal in terms of transaction fees and ease of use?

    I'd genuinly like to know.

    --
    Please correct me if I got my facts wrong.
    1. Re:Alternatives?! by EmagGeek · · Score: 2, Informative

      Go to BJ's, Sams, or Costco, get a membership, and sign up for their small merchant credit card processing. It is cheaper than Paypal and is MUCH more dependable.

      If you have a business and you make more than a few charges per day, you have NO EXCUSE for trying to use paypal. Even if you're just an individual and you are very active in online auctions as a seller, you'd be better off with a REAL merchant account rather than paypal's broken crap..

  142. He wasn't talking about money orders! by Plural+of+Mongoose · · Score: 1

    Erm, go stay in yer own trailer park.

    The GP post referred to *sending* money with Western Union, for which they do charge a very hefty fee.
    That should not, of course, be confused with buying a money order from them, which of course is completely different.

    Perhaps the parent should check the net before... ahh, nebbermind, hillbilly.

    --
    The last fucking thing you want is my undivided attention...
    1. Re:He wasn't talking about money orders! by Anonymous Coward · · Score: 0

      You can go and kiss paypal's butt, when they rape you don't come back here whinning.

  143. paypal and INdia by chrisranjana.com · · Score: 0

    Wonder when paypal will allow withdrawals to banks in India ?

    --
    Chris ,
    Php Programmers.
  144. Actually, not true. by raehl · · Score: 1

    One of the payment methods we accept is Paypal. I have been receiving complaints about problems with people paying since Friday. I verified it myself today just to be sure, as most "paypal errors" reported by users turn out to be user errors.

  145. Good point actually... by Gordonjcp · · Score: 1

    I bet there will be a *massive* surge in phishing scams over the next few weeks. If I had a rather more suspicious turn of mind, I'd suggest that they may have been DDOSed...

  146. Alternatives to Paypal? by FooBarWidget · · Score: 3, Interesting

    Paypal isn't exactly known as the most reliable company. But are there any better alternatives out there, that have a good reputation? Are there any similar companies that also accept money from Asia countries (such as Malaysia and Phillippines), and don't charge $30 to transfer to an international bank account (I live in Europe, not US)?

    1. Re:Alternatives to Paypal? by raind · · Score: 1

      http://www.callipay.com

      --
      Get up!
  147. paypal can goto hell by sgrayban · · Score: 0, Troll

    fuck paypal

  148. Upgrades are always a nightmare - some thoughts by MarkH · · Score: 2, Insightful

    1) You should always have a detailed rollback plan. This should include what you monitor during the change, what triggers the rollback and who is responsible for making that decision

    2) You should have a rollback plan for any change to a live site which deals with transactions no matter how 'small' the site is

    The problem these days is the complex interaction between different systems and user traffic means there is no guarantee of a flawless rollout even with a full staging system to test on. I have seen failures occuring due to a unique combination of user requests creating a thread contention which results in an instability causing failure up to 1/2 an hour later!

    There is a gap for a system which can capture the entire network traffic being applied to a system and replay it against a staging environment to catch just this sort of problem.

    The other problem is a 'minor' problem during rollout such as intermittant failure of some parts. This is let go for a while and people start throwing hacks at the problem. Before you know it enought new transactions have been applied to the system to make rollback unviable.

    In my opinion with complex web based systems testing and rollout is becoming one of the most interesting areas in IT at the moment

  149. You insensitive sod! by pommiekiwifruit · · Score: 1

    In Canada a woman can divorce a woman also!

  150. Paypal is an irresponsible sweatshop by puzzled · · Score: 4, Informative


    Paypal recently relocated their stuff to Omaha, Nebraska. Why Omaha? Something like 60% of all VISA/MC transactions pass through First Data's bunker at 72nd and Pacific and a good portion of the other 40% goes through First National Bank's facilities downtown.

    A fellow who used to work for me spent less than three months at Paypal as a Windows server admin. I forget the exact details but he said they wanted him to complete something like thirty projects a quarter and his impression was that eight projects of the sort they were asking would be a reasonable schedule.

    I have heard that Paypal is pretty much a madhouse. Omaha isn't big enough to have a huge pool of IT talent and if they're grinding people into the dirt word will get around quickly. I predict you'll see lots of monster.com job posts for them as they poison their reputation here.

    --
    I am very easy to get along with, but I don't have time to waste being nice to people who are being stupid. -Theo
    1. Re:Paypal is an irresponsible sweatshop by Anonymous Coward · · Score: 0

      Omaha is their customer service call center.

    2. Re:Paypal is an irresponsible sweatshop by puzzled · · Score: 1



      Their rep is already so bad I don't care to know what they do here :-( They need a management change all over the place and then stick to it for a couple of years before anyone will trust them enough to try again.

      --
      I am very easy to get along with, but I don't have time to waste being nice to people who are being stupid. -Theo
  151. If you cared you would offer alternatives. by Anonymous Coward · · Score: 0

    I do not do business with anyone who cares about customer security and such so little as to exclusively use PayPal. Can you measure the accumulated losses of offering no alternative? Thinking outside the box would be offering more-reasonable alternatives.

  152. The "Check 21" Law by Skapare · · Score: 5, Informative

    This is the "Check Clearing for the 21st Century Act", commonly known as "Check 21". Basically it allows a bank anywhere along the path from where the check is first deposited, to its arrival for payment at your bank, to replace the paper check with a front and back image scan. The law provides that your copy of this substituted check must be treated like an original check for the purpose of things like using it as a receipt to show you paid. For example, if your landlord failed to record the fact that you paid the rent, but deposited your check anyway, the law requires this substitute check image (printed back to you by your bank) be accepted as proof the check was deposited just as the original would be.

    Banks are not required to do the image scan of checks, but they are allowed to do so. Banks are required to accept the image scan in place of those checks when the image scan gets done. If PayPal is allowing you to write checks against your account (but they would BE a bank if this happens, I'd think), they would have to update their software by October 28 to comply. More likely, if "Check 21" is an issue here, is that they may be adding some software to allow them to image scan checks made as payment to them. But the more they do like this, the closer they become to being a real bank.

    When an image scan is done, the check can be processed much faster because it can now be sent to the account holder bank electronically. This is where the "float" many people depend on can start to disappear. OTOH, your bank may be able to get funds into your account for checks paid to you that you deposit equally faster. There is a possibility that PayPal was doing things that depend on the "float". Many business and people have been doing that for years. Practices will now have to change.

    For more information:

    --
    now we need to go OSS in diesel cars
    1. Re:The "Check 21" Law by Zordok · · Score: 1

      Doesn't Check 21 allow only BANKS to scan the check? PayPal is not a bank, therefore real banks wouldn't be forced to treat a Paypal-scanned check as a real check, right?

    2. Re:The "Check 21" Law by Skapare · · Score: 1

      This is true. But PayPal may be making arrangements with its bank(s) to process the checks between them electronically, to speed things up for both. That's just speculation since I have no idea what is really going on, but it fits what we see happening just a bit better.

      It seems PayPal is trying to do as many things as it can to be like a bank, without falling under banking law jurisdiction. But in their zeal, maybe they will step too far and we can through some court force them to be a real bank. Then it might become safe to use. If a real bank were to start doing some innovative internet services, I think lots of things would move forward. But I think too many bank executives are still struggling to figure out what the extra button on the mouse is for.

      --
      now we need to go OSS in diesel cars
    3. Re:The "Check 21" Law by Marxist+Hacker+42 · · Score: 1

      Paypal's entire original profit structure was built on the float. They earned interest on your money recieved into a paypal account during the time it took to transfer that money to your checking account (which is why it takes 3-5 business days). Now that e-bay owns Paypal, they may be moving away from using it as a profit center and towards using it more as a service for auctioners and vendors.

      --
      SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
  153. Performance problems last week. by zerofoo · · Score: 2, Insightful

    I called paypal customer service last week complaining about the REALLY poor performance of the site. The wonderfully helpful DOLT on the other end said that the site gets really busy during the weekend and that slows things down.

    Bullsh*t.

    How can Ebay build a site that handles millions of transactions, and has great uptime and speed, yet their subsidiary - suck so bad?

    -ted

  154. Nice useless post! by Anonymous Coward · · Score: 0

    Nice advertisement for PayPal. They're constantly down, or under construction, or have notices up that it cannot be accessed for a short time.

    How does this make front page news for PayPal?

  155. Re:I'm currently in the middle of 5 ebay transacti by dfj225 · · Score: 1

    I'll take those money orders off your hands!

    --
    SIGFAULT
  156. One possible cause by gelfling · · Score: 1

    They discovered they can rape a little more money out you and invade your bank accounts by feigning yet another problem. Paypal is evil.

  157. slashdot effect by lposeidon · · Score: 0

    of course this doesnt help the site much when its being slashdotted in the process. well we shall see if their freshly rebooted servers can crash again.

    --
    Lizard "Never let them set limits on your mind!"
  158. Meh by scarolan · · Score: 1

    This is not intended as a troll - but honestly - go get a real merchant account.

  159. Re:DEBIT card probably for people rebuilding credi by Anonymous Coward · · Score: 0

    are you nuts?? you can buy prepaid credit cards anywhere. hell the local gas station sells them for $5.00 + the balance you want to put on that visa.

    you can then online, by phone, or at most any ATM put money on the card.

    works great and nobody can screw you out of more than what you have on the card.

  160. Re:DEBIT card probably for people rebuilding credi by Lumpy · · Score: 1

    there are thousands of prepaid visa cards out there.

    send them $$$ and that $$$ appears on the card.

    try a google search for "prepaid visa"

    --
    Do not look at laser with remaining good eye.
  161. Re:Sys Admin Rule #3 by shokk · · Score: 1

    Don't make multiple huge changes at once. It makes it hard to troubleshoot when the feces hit the rotating blades. Doing monthly patching at the same time you are doing changes to the site flow is asking for this sort of thing.

    --
    "Beware of he who would deny you access to information, for in his heart, he dreams himself your master."
  162. damn you Murphy, sorry world by neye_eve · · Score: 2, Funny

    I'm sorry to have to admit that this is all my fault. After having a paypal account for 3 years, I finally *received* a payment for the first time over the weekend.

    You can obviously see the result. I only regret that my karma had to affect the rest of you :-\

  163. Steps to upgrade by RedLaggedTeut · · Score: 3, Informative

    1. write ultra-scalable jsp application

    2. It is too slow. Add a separate database server.

    3. Still to slow. Add several http web application servers.

    4. Add synchronization talk between web application servers to make sure no two different servers talk to one customer.

    5. Add synchronization talk between database servers to make sure they all use the same database.

    6. Release to public.

    7. Something doesn't work. Switch on debug output and logging to full level.

    8. Watch as all servers talk to each other over the underdimensioned intranet connections:
    "Hey buddy, I feel so bad, so much load could you do this for me?"
    "I'm sorry I've got too much work myself, but here, have some debug output."

    9. Watch the intrusion detection system randomly switch off nodes because they showed unnormal traffic patterns.

    10. get mentioned on slashdot. There's no such thing as bad publicity!

    --
    I'm still trying to figure out what people mean by 'social skills' here.
  164. Must've adopted the Malda SDLC by Anonymous Coward · · Score: 0
    Users of the eBay Inc.-owned company began experiencing some glitches on Friday after a monthly upgrade of PayPal's software systems

    Nice to see that the Malda SDLC is alive and well: "Damn testing, roll it to production now!"

    At least they're not getting the /. 503 errors like here.

  165. Cripes! by Fencepost · · Score: 1

    Don't ever keep money that you really need access to in a Paypal account! Tie the Paypal account to a secondary checking account at your regular bank. No overdraft protection on that secondary one. Regularly transfer money from Paypal into that secondary account, then go to your bank's online interface and transfer it from the secondary checking to the primary one.

    --
    fencepost
    just a little off
  166. Re: Powered by Burger King by Anonymous Coward · · Score: 2, Funny
    2. There's now a "Powered by Sun" icon on the site.

    So is it cloudy or something? Why would they go to solar power?

  167. Still not up... by emtboy9 · · Score: 1
    Makes me wonder if they are actually still down, or just slashdotted from this story. I emailed their support and this is the reply I recieved:

    Thank you for contacting PayPal. We apologize for the delay in responding to your service request.

    Currently our site is not accessible. This is probably why you are not able to log in to your PayPal Account. Please re-attempt entering your PayPal Account at a later time. Unfortunately, there is not an estimated time for when this error will be resolved. We apologize for any inconvenience and frustration that you are experiencing.

    Thank you for being a valuable member of the PayPal community. Sincerely, Katarah PayPal Community Support PayPal, an eBay Company

    --
    "Our funds have never taken part in toxic or death spiral convertible financings of any sort" -BayStar's managing partne
  168. Works better with a https:// link... by Anonymous Coward · · Score: 1, Informative

    Works a lot better when I use https://www.paypal.com - in fact, I can't get http://www.paypal.com to load at all, but the secure version comes up fine.

  169. Re:DEBIT card probably for people rebuilding credi by Anonymous Coward · · Score: 2, Interesting

    Bankruptcy is pretty much a complete joke in the US. I filed back in the spring of 98. By the end of the summer, I had credit cards again; the interest rates on both were around 18%. The credit limits were small - around $300 - but within 2 years I had ones with $2,000 limits. Around 2000, I bought a new car and zero problem getting financing. I was afraid I was going to get totally screwed on the interest rate, I ended up getting like 6%. The following year I bought a house and, again, had no trouble getting the loan. The bankruptcy wasn't even an issue. I don't remember the interest rate on that, but it wasn't very high -- something like 5% on a 30 year with no money down. Granted, my mortgage was a VA loan, but that in way guarantees that the lender will give you a loan, it just guarantees that they will get a (small) portion back if you default. Last year I bought a new car and again got financing with no problems, this time with a rate of about 4%. So far, the only problem my bankruptcy has caused me is that Best Buy wouldn't give me a credit card when I applied for one a year ago.

    Oh --- debit cards don't help you credit score. Neither does pushing the "credit" button rather than the "debit" button when you pay with a debit card. They are NOT credit cards and do not go on your credit history. The only (real) difference is how they are treated when they are processed. I think, and I could be wrong about this, if you select "credit", then the credit card companies make money off of your transaction.

  170. New term: "Slashdot the bank" by deadline · · Score: 1

    It will be difficult to know when it is fixed because there will probably be a run on paypal accounts. They may keep it slow for this reason. I am sure anyone with a few hundred dollars in paypal will move their money out as fast as they can. Kind of like a "slashdoting a bank"

    --
    HPC for Primates. Read Cluster Monkey
  171. Ebay Problem This Morning by Lucas+Membrane · · Score: 1
    How about that for a premonition of things to come?

    Sure enough, I went to "My eBay" at eBay this morning to look at the auctions I'm in the middle of, and I get a page full of red text -- some(!) of my information is not available.

    Sometimes computers make it easy for us to stay poor, sometimes they make it more challenging, but I'm sure that we'll keep finding ways to increase our efficiency one way or the other until we completely run out of money.

  172. My PayPal Story (fresh) by eddy · · Score: 1

    On the 10:th this month I happened upon jinx.com, courtesy of a slashdot discussion. Decided I wanted some t-shirts. Said and done, I started to place my order, just to find out that I had to use PayPal to pay for it because, horrors of horrors, I'm not an USian. If you're not an USian, then you don't get to pay using your VISA directly (anyone can tell me why? I thought this shit was global). Anyhow...

    I've resisted PayPal until now, partly because of all the stories, partly because I understand that they're not a bank and wield a huge one-sided "EULA" to which I don't want to sign away my soul in blood. I don't want the drama, I don't want the redundancy -- I can pay perfectly fine using my normal internet BANK, thank you very much.

    That is, I always could, until stores decided that PayPal was teh gr3atest evah! and denied my all other choices.

    But damnit, I want those t-shirts. So I sign up. I get time-out's like crazy, having to retry page after page (which gets tedious after a while). Think "people put up with this shit? It's worse than I imagined!".

    So, with some trepidation, I add my debit to the system. "When this is done, I hope I can erase it from their database", I think to myself.

    I finally pay jinx. PayPal says "All OK!". I go to sleep.

    In the morning, I check my bank. Sure enough, the funds been reserved. Check Jinx. "Awaiting payment". Hmm... "Well I hope it's drawn soon"

    Loiter around, hoping my t-shirts will ship soon. I've got someones birthday to attend in just over a week, and I really need some fresh wear.

    Today, two days later. Money still reserved at my bank. Jinx still "Awaiting payment". Unable to log into PayPal, but my account at PayPal said "all paid up, not problems here, no sireee" (paraphrasing) when I left them last time, so why would that change suddenly.

    So, now what? Wait around?

    Gawd damnedit. I just wanted my fucking t-shirts.

    And that my friends, is my very first PayPal-story.

    --
    Belief is the currency of delusion.
  173. Yowcow by Anonymous Coward · · Score: 0

    I chucked Paypal not long after the first of the year. Basically, I think they are an Ebay-only payment system, and Ebay is too large to be managable.

    So, I switched over to Yowcow.

    Based out of Australia, it's a fair decent site.

  174. Different in much of Europe... by blorg · · Score: 1

    With most banks over here, if you make a transfer/web payment, it is only transferred overnight - and that is if it's an account in the same bank. Antother bank and you are talking around three days. Another EU county and it is longer still.

    1. Re:Different in much of Europe... by Peeteriz · · Score: 1

      Strange...
      I am working in the Banking industry in Baltics.
      Here web intra-bank payments are instant, inter-bank payments cannot take longer than 3 working days by law, and usually have arrived after a full working day.
      International payments do take longer (if they aren't marked as urgent and sent via SWIFT for a fee) but there are regulations in place that will require banks to do 3-day transfers to any account within EU after something like two years.

    2. Re:Different in much of Europe... by blorg · · Score: 1

      Well, correcting myself (I'm in Ireland) - while intra-bank payments from one account to another actually may be instant, the situation I was thinking about was when I transfer money into my credit card from my current account - even though the credit card is with the same bank, this only happens overnight. And inter-bank or international payments as you agree are not instant.

      My point was simply that a lot of things in banking still seem to be processed in a batch transactional fashion overnight.

    3. Re:Different in much of Europe... by IncohereD · · Score: 1

      Well, correcting myself (I'm in Ireland) - while intra-bank payments from one account to another actually may be instant, the situation I was thinking about was when I transfer money into my credit card from my current account - even though the credit card is with the same bank, this only happens overnight. And inter-bank or international payments as you agree are not instant.

      I'm in Canada, just for reference.

      As near as I can tell this has to do with the whole Visa/MasterCard situation. Like you say, I can transfer between two accounts with the same back, and it's instaneous. If I try to pay my credit card with that same bank, it takes at least overnight. I'm guessing because it has to go through Visa first.

      This same bank seems to be about two business days behind with showing transactions on the credit card as well, whereas debit card transactions show up instantly. This can be annoying over long weekends, as I can currently only see my credit card balance for 5 days ago. And I'm anxious to confirm that the current billing period is over.

      Also, this bank only ever updates the credit card just after midnight, although with other banks I've seen transactions go up in the middle of the day. Although not instantaneously. Which again leads me to suspect Mastercard. That same bank also distiguishes between 'transaction date' and 'posting date', which is sometimes the same, but sometimes quite different. Something like a taxi cab that takes credit cards the old paper way can take up to a month.

      So, the point is as long as you can stay within one bank things can often be instant (although sometimes front-dated, which is annoying), but dealing with visa/mastercard never is.

  175. My card was denied too by rockwellpa · · Score: 1

    had to run it as credit and it went through...

  176. Mirror? by michael+path · · Score: 1

    Anyone have a mirror? There are lots of alternate sites that used to allow me to log on to my Paypal account before anytime they'd email me about account problems.

  177. Powered by Sun = Site down by augustz · · Score: 2, Informative

    I noticed they've added a powered by sun graphic at the bottom of their page, which is loading INCREDIBLY slowly.

    Coincidence, or did the sun manage to melt them, putting the bomb in dot com?

    1. Re:Powered by Sun = Site down by upsidedown_duck · · Score: 1


      You are trolling against Sun -- the obvious problem with PayPal is mismanaged software or systems architecture. No matter the hardware, if you give it software written by a team of college grad neophytes and idealistic middle management, it will crash and burn. Think about it: they probably have a farm of many gigahertz+ CPUs with gigabytes of RAM, and they still managed to screw it up. This is an amount of hardware that people only dreamed about even five years ago, no matter the manufacturer, and they still managed to screw it up. Give a man a fish, teach a man to fish, and so forth.

      --
      -- "Makes Little Debbie look like a pile of puke!" - Moe Szyslak
  178. So your disgusting habit... by sczimme · · Score: 1


    caused the problem?

    This morning I withdrew my $4.81 so I could get a pack of smokes and a cup-o-noodle.

    Unbelievable, but if you want to kill yourself that's your problem.

    Those cup-o-noodle things are evil.

    :-)

    --
    I want to drag this out as long as possible. Bring me my protractor.
  179. Slashdot, you never fail me... by notthe9 · · Score: 1

    So I go to conduct a transfer, and lo: paypal is down. So I head over to slashdot, to find hundreds of posts on the subject. Long live /.

  180. On a side note by linux_warp · · Score: 1

    Please click this link, http://www.mindwarp.net/steal_your_information, to verify your paypal account information due to the server upgrade.

    Thanks,
    Paypal

  181. Not to piss on your parade, but... by camusflage · · Score: 1

    a call to customer service tomorrow should clear things up

    Have you tried looking for a customer service number on their site? Once it's back up, I dare you to find one..

    --
    The truth about Scientology, Xenu, and you: Operation Clambake
  182. Why? real banks have outages too. by SuperKendall · · Score: 3, Insightful

    I've had a number of online banks in the past, there is not one that has not had an outage at some point or another - even regular Sunday night outages in some cases.

    PayPal in my mind has a better track record than most real banks I've used! As you say, they have to, but they also will not be penalized much for a small glitch like this.

    They also have the advantage that there is NOTHING else like PayPal. I've looked at other options and there are none. So where are you gonna go? I've tried two auctions in the past that tried to use non-PayPay payments, and all I can say is - never again.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  183. Ebay is for suckers. by glrotate · · Score: 1

    Didn't your parents teach you any common sense? You're making thousand dollar deals through the internet with someone you don't know with a company called paypal. Smack yourself. Smack yourself again.

  184. You forgot 2.5 by SuperKendall · · Score: 1

    2.5, move money from associated account to a second account PayPal has no automated links to. Then they cannot withdraw money out without cause.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  185. Re:DEBIT card probably for people rebuilding credi by dangermouse · · Score: 1
    I think, and I could be wrong about this, if you select "credit", then the credit card companies make money off of your transaction.

    You know, I hear this a lot, even from people with the same debit card I carry. I often hear it after I tell a cashier to treat it as a credit card, from someone who's looking at me like I'm a fool who's just parted with his money.

    It may be that Visa gets some money, but I don't care. It doesn't come out of my pocket.

    Is there a difference between signing a receipt and using my PIN to authorize a Check Card purchase?

    Your options may differ depending on the merchant. Some merchants may require a signature (such as many restaurants), while others may offer you the option of 'Credit' or 'Debit/ATM' when processing your purchase. Usually, if you select 'Credit', you will sign a receipt to authorize your purchase. If you select 'Debit/ATM', you will use your PIN.

    Whether you select 'Credit' or 'Debit/ATM', the purchase amount will be deducted from your Bank of America checking account. Generally, there is no transaction fee for either type of transaction. (Merchants may charge a fee)

    So sayeth my bank.

  186. Re:Priceless -it's a feature not a bug! by farley13 · · Score: 1

    Clearly you have to avoid at all cost a [Bank error in your favor collect $200] card. I mean they had to choose between potentially loosing money if the order goes through or taking the customer's money anyway, I think PayPal chose wisely. Some of those customers won't even complain!

    good stuff.

    --
    I appeal to the wisdom of fellow /.'ers: Milk ISN'T good for you period,
  187. That choice depends on whether I like the merchant by Seng · · Score: 1

    Credit processing costs an additional transaction cost (3 or 5%?). Debit doesn't.

  188. Re:DEBIT card probably for people rebuilding credi by Otto · · Score: 1

    >You know, I hear this a lot, even from people with the same debit card I carry. I often hear it after I tell a cashier to treat it as a credit card, from someone who's looking at me like I'm a fool who's just parted with his money.

    Yeah, people think that putting in their PIN is somehow better. I don't understand why.

    A dual debit/credit card (basically an ATM card with a Visa/MC logo on it) can be used in one of those ways:

    Debit/ATM = You type in a PIN, the money comes out of the account instantly, no signing anything.
    -Pros: It talks over the ATM network and will get rejected if you lack funds in your account.
    -Cons: Bank treats it like any other ATM transaction, and can charge you for using an "outside" ATM possibly. Also the merchant can tack on fees if they want. Can't overdraw your account, as the funds check is real time.

    Credit = You sign a piece of paper (sometimes.. it's not always needed any more), it works like any other credit card.
    -Pros: No extra fees can be tacked on to your purchase. Not by the bank, not by the merchant. A percentage may go to a credit company, but that's not costing you anything extra.
    -Cons: You have to sign a piece of paper (maybe). The funds are not instantly removed from your account (can take a day or two, as it goes through a credit clearinghouse like all credit transactions). You may find that your bank is stupid and treats the account in a double jeopardy situation (all credit transactions consist of one transaction to verify the money is there and reserve it, and another to actually do the charge.. banks tend to not remove the reserved charges immediately, meaning that though the funds got removed, the same amount of funds may not be available for a few days after the actual transaction happens.. double the money is not available, in other words.. This won't cause any extra charges though, just unavailable funds). Also since credit goes through a third party, the credit check isn't entirely real time, and you can overdraw your account without getting a rejection in some cases.

    Basically, assuming you have lots of funds available in the account and don't mind signing a piece of paper, credit is the better choice. No extra charges are possible that way. If you need a real time check of the account or just don't want to sign anything, and don't mind possible extra charges, ATM/Debit is the way to go.

    --
    - Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
  189. affecting our bus. by cyberbob2010 · · Score: 1

    I work for a company that deals in computers, monitors, fax machines, printers, speakers, etc... from role outs. the majority of our bus. is done over the internet and we sell a lot of things on ebay. i handle shipping and all of the used computers that come in. On an everage day i handle between 20 and 40 orders. today? 0 as was the case yesterday. there is always more work to be done (we just got in about 200 PIII 933 hp vectras that i have to go through) but it has definatley slowed things down

    --
    We seldom regret saying too little but often regret saying too much.
  190. LOL... by Otto · · Score: 1

    The actual name of the bank he's talking about is "Fifth Third Bank" and it's a pretty good sized bank, in 7 or 8 states, I think.

    --
    - Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
    1. Re:LOL... by JimBobJoe · · Score: 1

      It's a hugely profitable bank that has figured out how to most efficiently screw its customers.

  191. 'Floating a check' by lordandrei · · Score: 1

    I'm not a fan of 'floating checks.' And I'm not just saying this because I tried it in college. Well, yes I am.

    A check is theoretically a statement of cash availability. It's not a line of credit. The concept being, if you hand a vendor a check, he has every right to walk to a branch of the bank that the check is drawn on and demand payment for it.

    Granted, this now requires an onslaught of sales of service to the vendor and probably a fingerprint. But none-the-less, they have to render payment or declare it unservicable.

    People have grown to be dependant on the 2 day 'free money' period for vendors that take checks. This unfortunately leads to a large number of people who 'float checks' that shouldn't float in the first place.

    Just my money order for 2/100 $US

    1. Re:'Floating a check' by bleckywelcky · · Score: 1

      I agree, floating a check when you know you do not currently have the funds available but are expecting them in a day or two is not right. If you won't have the funds for a day or two, ask to post-date the check (although this could still be a gamble unless the funds are to come from a weekly pay check - ie if you expect someone to pay you back in a day or two). However, I have floated a check once or twice because I did not have access to a computer at that immediate point in time to transfer money from my savings to my checking account. But in this case I do have the money, I just need to get it into the right account (most of it stays in the savings account with the higher interest rate). And I think my overdraft protection would automatically take it out of my savings account anyways through a checking-to-savings account link.

    2. Re:'Floating a check' by Ghent99 · · Score: 2, Informative

      From what I've heard in the past, post-dating a check is merely a formality. Banks are not bound to honor the date on a check, if it is post-dated. I believe it goes back to the comment previous to mine about a check not being a line of credit but a voucher for funds. Basically, since the check was written, it must be able to be cashed immediately (legally speaking). The date is important once its in the past, for various reasons. I have not done any research on this, so I may be completely incorrect. But I thought I'd share what I had heard a few years ago.

      --

      - Ghent

    3. Re:'Floating a check' by bleckywelcky · · Score: 1

      I did not know that, but thanks for the information. If nothing else, it's a courtesy to the recipient (unless it's a major institution like the power company, etc). If you have your car fixed at a local mechanic and ask if you can post-date a day or two to wait for your paycheck, they'll probably be glad to wait a day or two rather than having a returned check from the bank for non-sufficient funds. Although, you should try to verify that you have available funds before having such kinds of work done :)

  192. Re:DEBIT card probably for people rebuilding credi by Anonymous Coward · · Score: 0

    Wheras depending on if the merchant is an ass. Debit may cost YOU anywhere from $1-$4 per transaction instead of costing them 1.9%-%5. Pardon me...I'll screw the merchant before he screws me.

  193. Re:PayPal and eBay constantly push the envelope by beebware · · Score: 1

    I know whenever I've looked at the DNS system, I'm astonished that it works at all. The number of queries that the DNS system takes compared to Paypal must be massive - local computer doesn't have the record, refer to ISP, ISP doesn't have the record refer to root server, root server refers down to TLD domain controller (such as PIR for .org's), domain controller refers down to registrar, registrar refers down to host, host responds with the record - all within fractions of a second and all relying on each other. Now *that's* what I call an amazing system! (forgetting of course, it all sits on top of TCP/IP and _that_ routing!)

  194. PayPal Looks Likes It's Back by obiwansmith · · Score: 1

    It's amazing to me how much an outage of this size is impacting a lot of online businesses. Everything from donating to your favorite web comic to the people who depend on Ebay for their daily bread.

    I thought this was a DOS attack myself yesterday, but Reuters says coding problem. Even now at 1.27pm CST, PayPal is up, but really really slow.

    Actually....looks like the Internet will be saved. ;) PayPal got it's zip back. :)

    1. Re:PayPal Looks Likes It's Back by obiwansmith · · Score: 1

      "Negative....it deflected off the surface"

      Well, it looked pretty good for about 10 minutes after I posted this. It's back to the PayPal is up and crawling....

  195. Re:DEBIT card probably for people rebuilding credi by Eraser_ · · Score: 1

    One thing to note heavily is that some places charge .30->$1.00 (etc) to process that debit card fee. Someone somewhere is making their buck off off using Interlink or whatever networks (read the back of your card) to verify your transaction with a bank. The difference is, the processors have no problem with those fees, and encourage them as much as consumers will bear the cost.

    Visa/Mastercard/Amex/Discover forbid a different cost. If something is offered up as a cash price then handing over your Visa card can not up that price. Some places get around this by offering "cash discounts", but those are mostly small businesses who really can't afford the extra few % a credit card costs.

    Another interesting but off topic thing I noticed, is that companies get major discounts from Visa, etc al, if they turn in their signed authorization forms daily (or two days, I forget) for clearing. As well they get another discount for having a phone number appear in their name on the statement. This is sometimes worked to a shady companies advantage knowing you can only see, say, 50 characters, so they make a long name then add the phone number to the end of it, which your credit card bank clips off whent hey print your bill.

  196. Bank CC processors by bytehd · · Score: 1

    I know for a fact Capital One used Tandem Himalayas in the mid 90s to process ALL their CC
    transactions....

  197. Re:PayPal and eBay constantly push the envelope by Anonymous Coward · · Score: 0

    -1: Bullshit

  198. Re:PayPal and eBay constantly push their luck by Edie+O'Teditor · · Score: 1
    You obviously don't understand the difference between PayPal and a bank, yet still feel compelled to preach about it [...] I guess I shouldn't have commented on something that I actually have experience with.
    Can we infer that you work for PayPal? If so, it would explain a lot.
    --
    If X is the new Y, and Y is "X is the new Y", solve for X.
  199. Re:PayPal and eBay constantly push the envelope by Edie+O'Teditor · · Score: 1
    The "user systems" and associated features of these bank sites have nowheres near the relational properties of something like PayPal - it's not even close. They can segregate data based on customer sets, where you know where users are coming from, and you can tie them to their own set of data - data that can be archived and summarized into non-realtime aggregates.
    Why does PayPal need to do all that? Maybe eBay does, but if they're mixed together like that no wonder it's a balls up. PayPal has the task of linking transactions between users, and allowing users to create modifications or additions to them in real time.
    No it doesn't. Well, not if it's a properly designed payment system. A payment system moves money from A to B. Reliably. Securely. Period.
    --
    If X is the new Y, and Y is "X is the new Y", solve for X.