Slashdot Mirror


Gates Provides Windows Crash Statistic

cybercuzco writes "In an otherwise innocuous article at they NYT (FRRYYY) Bill Gates says that according to error reporting software in windows, 5% of all windows installations crash two or more times every day. Gates goes on to state that Microsoft is looking at charging for some of its software updates that it now distributes for free."

984 comments

  1. Cash for updates? by Burlynerd · · Score: 5, Insightful

    Bill is becoming the world expert on increasing revenue without providing value to his customers.

    1. Re:Cash for updates? by Anonymous Coward · · Score: 5, Funny

      Billy is still taking lessons from the RIAA.

    2. Re:Cash for updates? by Laur · · Score: 5, Insightful
      Bill is becoming the world expert on increasing revenue without providing value to his customers.

      I'd have to say that SCO has him beat. At least Microsoft sells products, SCO posted a profit for the first time in years based solely on licensing 20+ year old technology!

      --
      When you lose something irreplaceable, you don't mourn for the thing you lost, you mourn for yourself. - Harpo Marx
    3. Re:Cash for updates? by Microsofts+slave · · Score: 5, Insightful

      What Mr.Bill wants us to do is to pay for the updates that are technicly a result of his own screwups. HOw many of you out there think that this is a cash grab? If this backfires, it could end up with thousands of users migrating to somthing that is less costly to keep "Up to date" I personally am a big fan of FreeBSD, however i have tried out windows xp and found that for the most part it is sufficent for the average user. But if this happeness that i have to pay to uppgrade, i dont think there will be many who pay, just pirated copies that will circualate.

      --

      Tragek

    4. Re:Cash for updates? by CGP314 · · Score: 1

      Reminds me of the pigs in Animal Farm

    5. Re:Cash for updates? by archen · · Score: 3, Insightful

      Well if so many people use windows there must be some value in windows - even if it is because "every application I use runs on windows" sort of reasons... which isn't much, but it's something.

      I wonder if this isn't the second sly attempt by microsoft to move to a subscription model. Look at what RedHat does - Get the OS for free, then encourage people to pay for their services. Now Microsoft takes this a step farther. Get MS Windows [blah blah] Edition which is discounted but allows you to get updates with a [$integer] year subscription.

    6. Re:Cash for updates? by Burlynerd · · Score: 1

      I think the value difference between a more buggy unpatched system and a fixed more secure system is bleeding obvious

      ...and WHO exactly MADE the system buggy? I rest my case.

    7. Re:Cash for updates? by rothic · · Score: 1

      As already stated, the software is released with the bugs and security holes already. When you get an update, you aren't really getting increased value...you're getting reduced lack-of-value. Big difference.

    8. Re:Cash for updates? by cygnusx197 · · Score: 1

      Ok. How about I sell you a car. I'll put plastic lug nuts on the wheels, so when they go... and we all know they will... we'll sell you metal ones.

    9. Re:Cash for updates? by WindBourne · · Score: 0

      No, the grandparent is very correct. When you buy MS, you know what you are and are NOT getting. To be honest, it would be reprehensible and unethical to not get the updates, even if they cost. That is simply a cost of doing business the MS way. I mean when you think about it, even if they charge US$ 200 / month / machine that really does not add much cost of trying to run a secure MS machine.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    10. Re:Cash for updates? by sharlskdy · · Score: 5, Informative

      Does this mean we're ever going to see Windows XP Service pack 2? Seriously, is it my memory playing tricks on me, or did or did not Microsoft promise (hah!) to release service packs every six months? SP1 was released Sept 9, 2002. Sp1A was released Feb 3, 2003, with the only acknowledged change being that they ripped out Java.

      Oct 25, 2001 - Windows XP ships
      Sept 9, 2002 - SP1 ships (10.5 months, or 4.5 months late)
      Sept ?, 2003 - SP2 ships (12 months, or 6 months late) Check out Mr. Allchin's comments.

      And, according to this link there are almost 300 issues addressed in this long-overdue patch.

      What exactly are they going to charge for? Fixes, or enhancements? Apple charges for their regular updates - OSX 10.1, OSX 10.2, OSX 10.3, but they are also ENHANCING the product significantly with every release. Is this something MS intends to do, because I certainly don't mind paying for updates to the software as long as it actually ENHANCES things. I'll be pretty ticked off if I have to pay for FIXES.

    11. Re:Cash for updates? by Anonymous Coward · · Score: 0

      You are an idiot.

      Microsoft used illegal and questionable tactics to become the defact standard, everyone pays them some cash. They can afford to fix their fucking software..

      It's funny that you feel bugfixes are added value.

      If MSFT does anything that seems nice, it's only because of the competetion.. If Linux was gone, everyone would be so fucked by now. Of course, you don't see that and will defend the multi Billion dollar corporation, the one that got where it is by shrewd (and sometimes illegal) business tactics. Screw you, asshole.

    12. Re:Cash for updates? by sharlskdy · · Score: 1

      This happens now, doesn't it?

    13. Re:Cash for updates? by cscx · · Score: 1

      That's funny, when I run apt-get I've seen "MD5 sum mismatch, try downloading the package again"

    14. Re:Cash for updates? by 56ker · · Score: 1

      If only Microsoft could find a way to make you pay more than once for the same product - ahh - that's it - charge for updates. :) $-)

    15. Re:Cash for updates? by Alan+Partridge · · Score: 1

      and the RIAA need look further than the European Commission for THEIR lessons

      --
      That was classic intercourse!
    16. Re:Cash for updates? by crmartin · · Score: 1

      BY this reasoning, if Micrososft sold an empty box they'd be justified in selling updates to add value by doing something they advertised.

      When the updates aren't primarily about removing exploitable buffer overflows, and Windows variants don't crash daily or worse, they might have an argument -- but right now I'm damned if I want to see then charging for "features" that are just normal decent practice in any other company.

    17. Re:Cash for updates? by gl4ss · · Score: 4, Insightful

      ms has been doing this for YEARS, if you haven't noticed the main reason for 'upgrading' to more modern windows version is usually the fact that the older version is insecure or has some major flaws, and then after couple of years it's the same thing all again.

      now, if he is serious about pulling this through (for smaller updates) people sould make complaints to the local organizations or officials depending on the country that look after consumer rights, it is not legal to sell a product that is defective (has major flaws) and then charge for fixing it. if your car's engine has a manufacturing flaw, it is the manufacturers(importers) responsibility to take care of it. there was some press some time back on game bugs, and how some games shipped with bugs that prevented you from playing them through(!), iirc the consumer advisor recommended refund of the games, at least, if the consumer wanted.

      anyways, you already pretty much have to pay to somebody for keeping your windows machine up to date, because the updates take a nice amount of bandwith (you either have broadband and updates or you don't, luggaging servicepacks on cd's is not an option for most common people).

      --
      world was created 5 seconds before this post as it is.
    18. Re:Cash for updates? by perimorph · · Score: 1

      certainly better than Red Hat who's up2date tool requires subscription for all updates, even security ones.

      Sure, they charge you to use the tool which makes things much easier.. But you're welcome to download the updated source code or rpm package and install it yourself at no charge. I think up2date is primarily aimed at sys admins with a lot of systems to keep current.

    19. Re:Cash for updates? by Anonymous Coward · · Score: 0

      It is rumoured that the Longhorn 'Added-Value' add-in 'SkyNet' will be free, effectively dropping a bomb-shell onto the OpenSource community...

    20. Re:Cash for updates? by MagicBox · · Score: 0

      I agree, updates should be free, especially if they have anything to do with MS's fault. However if they are talking about Product Upgrades(from one version to another for example) they already are charging people for that. I'd say righfully so. But product updates should always be free. I shouldn't have to choose between keeping my system unsecure or having to pay for the patches.

      --

      The phaomnneil pweor of the hmuan mnid. Fcuknig amzanig eh!
    21. Re:Cash for updates? by nexex · · Score: 1
      this is what they are doing for visual studio now, instead of service packs, you have to buy the upgrades

      --
      Winter 2010: With Glowing Hearts
    22. Re:Cash for updates? by Anonymous Coward · · Score: 0

      This is not insightful---it's a troll, you dorks!

    23. Re:Cash for updates? by LineNoiz · · Score: 0, Offtopic

      1) You used the F-word
      2) Your post wasn't anti-MS. If you see the cyborg-Bill logo on the article, you should realize that any post that isn't blatantly anti-MS will be marked Troll or Flamebait.

      --
      "Quotation is a serviceable substitute for wit." --Oscar Wilde
    24. Re:Cash for updates? by buffer-overflowed · · Score: 0, Flamebait

      Are you retarded?

      They charge for premium access to the service, which by the way, if you buy a boxed version you get premium access for IIRC a year.

      To get normal access all you need is a unique email address and to fill out a survey.

      Lemme double check that.

      Panel, up2date running, yep.

      Okay, now to my bank account.

      Nope, it works and I haven't paid redhat one red cent.

      --
      The key to the enjoyment of pop music is to replace any instance of "love" with "C.H.U.D."
    25. Re:Cash for updates? by Anonymous Coward · · Score: 0

      ...gee and I already thought that M$, Gates, et. al. were already experts at charging for things without providing any real value.

    26. Re:Cash for updates? by archen · · Score: 5, Insightful

      heh, I haven't messed with Visual Studio in 2 years, but I find that rather interesting. It's the exact opposit of what MS should be doing in my opinion - which is giving VS away for free. If MS wants to see how it's going to be losing mindshare to Linux, it's going to be at the developer level where a lot of people get to play around with Linux tools for free but MS charges way to much to even consider actually buying. And PAYING for an MSDN subscription? That should be free as well if they really want to encourage more development.

      It's interested that MS is so blinded by dollar signes that they can't see that keeping people on windows is more important, and the easiest way to do that is to give everyone the chance to make stupid little apps that ONLY work on windows. Those people that start out developing on windows will probably stay on windows, and each app (big or small) that they create that people like, encourages users to stay on windows as well.

    27. Re:Cash for updates? by Megahurts · · Score: 4, Insightful

      I think the whole idea is that people who have pirated copies won't be able to patch the holes that are there in the initial release because they won't subscribe to the updates.

    28. Re:Cash for updates? by diersing · · Score: 1

      I know just stating the obvious, but after saying that 5% of Windows boxes crash twice a day, does it not make more sense to provide more (and more accurate) updates for free? Of course that means they'd have to track down the mirade of reasons that cause the crashes, but still.

    29. Re:Cash for updates? by Anonymous Coward · · Score: 0

      s lesson he learned from apple - 10.1 and 10.2 were largely bug fixes, and expensive ones!

    30. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Too late. Select licensing customers may not refund/refuse default OEM-installed software as terms of the license, so they end up buying most OS licenses twice. So I think charging for it again would make it three times.

    31. Re:Cash for updates? by Anonymous Coward · · Score: 0
      The Demo up2date supscription is free, as long as you don't mind filling out a survey every 60 days.

      And even without that, you can manually update each rpm. It's a pain in the ass, but possible.

    32. Re:Cash for updates? by silverbolt · · Score: 1

      MS sells Visual Studio at extremely low prices to students, who will form the new developer base.

    33. Re:Cash for updates? by uberdave · · Score: 1
      Lemme double check that.

      Panel, up2date running, yep.

      Okay, now to my bank account.

      Nope, it works and I haven't paid redhat one red cent.

      Segmentation fault. Core dumped.


      I found the contrast between your post and your sig to be highly amusing!
    34. Re:Cash for updates? by ryusen · · Score: 4, Insightful

      if only Microsoft could find a way to make you pay more than once for the same product

      Two Words: Software Assurance.
      They'll make you pay for the same product over and over again, for life.

      --

      I believe sex is highly over rated... unless it involves me
    35. Re:Cash for updates? by gl4ss · · Score: 2, Informative

      well that would be something exactly like they tried with xp, the warezed versions would cease to work after service pack installation.

      of course there were ways around this.. but they at least tried something.. the 'whole' idea is to get them to be subscribers, you can't warez an internet connection you subscribe to, ms would like to sell you a subscription service similar to that.

      --
      world was created 5 seconds before this post as it is.
    36. Re:Cash for updates? by rowdent · · Score: 0, Troll

      Although I love OS X, I think Apple has MS beat on this one. They charge full price for a freakin' point upgrade!

      --
      "If liberty means anything at all, it means the right to tell people what they do not want to hear." --George Orwell
    37. Re:Cash for updates? by Patrick13 · · Score: 4, Insightful

      according to error reporting software in windows

      Well considering that I think most people rarely send MS error reports - I would guess that 2 times per day is a low estimate of windows crashes.

      --
      ::.. check out some Cell Phone Reviews
    38. Re:Cash for updates? by Spoticus · · Score: 1

      Didn't MS already start this years ago when they charged people (what was it... $30 or so?) to "upgrade" from Win98 to Win98se? There were no functionality improvements in 98se - the main problem being that godawful memory leak that even after the "upgrade" still wasn't quite fixed.

    39. Re:Cash for updates? by khufure · · Score: 0

      If you read the article you can clearly see MS is not talking about charging for security patches, they're talking about charging for new features!

      Throughout the day, a parade of Microsoft's executives summarized each of the company's businesses, describing new products and strategies and outlining competitive threats.

      A number of them described the company's overall strategy as "integrated innovation," a reference to the drive to add a continual stream of features and services to Microsoft's Windows and Office software businesses.

      "It shouldn't be necessary for people to buy additional products for their secure infrastructures," Mr. Gates said.

      Microsoft's plans in the computer security field have created both fear and skepticism in that industry. Its competitors have said they fear that Microsoft will govern that arena in the same way it attacked Netscape and came to dominate browser software.

      But despite a concerted effort to improve the reputation of its products for security and stability, Microsoft has been plagued by a series of embarrassing computer security flaws, including a new security hole in a program used to play video and audio files that it made public on Wednesday.

      Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day.

      He said that Microsoft would pursue the computer security market aggressively. "Because it's a growth area, we're not being that coy with them about what we intend to do," he said.

      Mr. Gates stressed that the company's biggest bet is on the next version of Windows, which is under development and has the code name Longhorn. The company has been vague about when it will begin selling that version, but today a Microsoft executive said that a test version of the program would be available for developers this fall and would be widely distributed next year.

      Some analysts have said that Longhorn may not arrive on the market until 2006. Company executives also said today that a number of important features and updates to Windows XP would be added before Longhorn was available.

      Mr. Gates said the company was considering the possibility of charging for some of its software updates that are now made available free over the Internet.

    40. Re:Cash for updates? by Alan+Partridge · · Score: 0, Troll

      that's about the size of it, yeah

      but seriously, when it comes to bad value for money, governments have got it taped.

      --
      That was classic intercourse!
    41. Re:Cash for updates? by dasmegabyte · · Score: 1, Insightful

      As a programmer, I am fucking appalled that you think bugs are "screw ups." I don't know if you realized this, but writing software is *HARD*. Harder than anything else in the physical world, mostly because there's no one right way to do things. I have, in a binder at work, 30 some odd distinct solutions for the relatively simple problem of how to make the database transparent both to customers and to programmers. Can you imagine if there were thirty different ways to lay bricks?

      Because it is so hard, software bugs are nobody's "fault." They are not a "mistake" in the same way that recalled car parts are mistakes. The greatest coders in the world still have bugs in their code and the greatest tester will always miss a few of them. It is assumed, at least everywhere I've worked, that software is never "done," but that it is ready for release as soon as the rate of bug discovery reaches a certain cut off level, where finding and fixing the bugs costs more than the possibility of emergency fixes. To cover this cost, in addition to the up front fee for software, we also charge a yearly "support fee" which is something like a car warranty. If we write great code that doesn't break, wow free money for us. If the customer has a problem ever three days, we have to fix it even if we start to lose a little money. But the fact is that there is always a cut off. Nobody gets unlimited free updates forever. Because I am not willing to work for free.

      (Neither, for that matter, are a lot of supporting developers of OSS. I've seen that a lot of the time, if your problem does not intersect with the problem of a developer's direct line of work or itnerest, it will not get solved. You'll have to pay to get it fixed -- and that's always more expensive than our cute little $500 per year "warranty.")

      Tell me, how much did you spend on a support contract for Windows? I'm guessing nothing, unless you have an MSDN subscription or a copy of Advanced Server. They really have no obligation to fix the bugs that you find in it. They probably will, because it's in their best interest if they intend to sell more copies of the software. But when you get stubborn jerks like myself, who are still using windows 2000 4 years after its release, you have to recoup the development of upgrades and fixes somehow. You've already spend the money made from the sale of the software. Charging a few bucks for support off those of us who find our needs unmet by XP is good business.

      And as much as you want to cry about monopolies, the fact is that before they could even GET to the level of unfair practices, they first had to be tested in the fires of being a profitable business. Microsoft, with its massive billions in the bank, has the idea of profit DOWN.

      --
      Hey freaks: now you're ju
    42. Re:Cash for updates? by VertigoAce · · Score: 4, Insightful

      But those error reports often come from application crashes that don't take down the system. And most of the one's I've seen are from non-MS applications. It's kind of like how Konqueror or some other KDE app will crash and pop the segmentation fault box.

      I don't by any means think Windows is reliable, I'm just saying that application errors are a strange way to guage OS stability.

    43. Re:Cash for updates? by tealover · · Score: 1, Offtopic

      Yeah, check out what Europe is doing now.

      Typical EUian stupidity. I'm glad that Canada turned the tables on them. I hope the US, Australia and Canada say a big "Fuck You, EU".

      --
      -- You see, there would be these conclusions that you could jump to
    44. Re:Cash for updates? by Anonymous Coward · · Score: 1, Insightful

      " If only Microsoft could find a way to make you pay more than once for the same product - ahh - that's it - charge for updates. :) $-)"

      They're taking lessons from Apple.

    45. Re:Cash for updates? by Anonymous Coward · · Score: 5, Insightful


      I fail to follow your so-called logic.

      1. It's hard to write software.
      2. Even the best programmers have bugs in their code.
      3. There are multiple ways to do things.

      Therefore mistakes in programming (bugs) are not "screw ups".

      Did I get that right? Yes? Well I have a news flash for you, difficulty and other programmers having bugs in their code, and yes, even there being more than one way to do things, do not mean that bugs aren't screwups!

      You can argue that screwups, er bugs, are understandable, but if you have a mistake in your code you've screwed up.

      Touchy git.

    46. Re:Cash for updates? by dadragon · · Score: 4, Informative

      Apple doesn't charge for "point upgrades". OS X 10.2.[1,2,3,4,5,6,7] were free. So what if you had to pay for OS X 10.2? Microsoft made you pay twice for NT 5. Win2K is NT 5.0, XP is NT 5.1. Same difference.

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
    47. Re:Cash for updates? by fishynet · · Score: 1

      linux is nothing to microsoft. I dunno... Linux IS Microsoft's #2 threat.

      --

      Cats: All your base are belong to us.
      Captain: Take off every sig !!
    48. Re:Cash for updates? by kingLatency · · Score: 1

      I see what you mean, but you can choose not to upgrade and still be okay. You don't miss out on too much stuff. And if you do choose to upgrade, you truly get a lot.

      --
      "I've got to stop masturbating! It makes me too lazy! Stop it, Albert. Stop it." -- Albert Einstein
    49. Re:Cash for updates? by dadragon · · Score: 1

      No they're not. Microsoft was doing it first. Win2K was a payed upgrade, as was XP. XP is a point release from NT by the same logic that OS X 10.1 and OS X 10.2 are point releases.

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
    50. Re:Cash for updates? by rusty+spoon · · Score: 5, Insightful

      The biggest cause of bugs, IMO, is complexity. We continually add more features to our software and this adds to the complexity. We quickly get to a point where the number of interactions of the inner workings far exceed our ability to visualise them...and then bugs creep in because we fail to realise some of the interactions.

      Every keystroke can cause a bug and every line of code is a liability.

      Whatever else can be said about it one thing is for sure; Bugs are mistakes, screwups, errors, ommisions, or general failures caused by one of the software developers/designers in the chain.

      Failure to accept this is just admiting that it is OK to have bugs. And when you accept this you lose all hope of fixing the bugs.

      (Bias note: I've written commercial/consumer software for a *long* time)

    51. Re:Cash for updates? by fanatic · · Score: 1

      Look at what RedHat does - Get the OS for free, then encourage people to pay for their services.

      There's a subtlty about Rehat that many havent' grasped, even though it was reported (here, among other places), at the time: the support horizons for their 'free' and retail releases has been dramtically shortened. For example, RH9.0 expires in April 30, 2004. After that,don't count on using up2date or getting RPMs from redhat for security or bug fixes. See http://www.redhat.com/apps/support/errata/ So, your options are:

      1. Upgrade to the next retail release every year (except that they've stopped making a retail release - wonder when they will also stop having new ISOs to download?)
      2. At the end of life or sooner, fallback to downloading patches/updates from the develpoers and compiling from source (unless omseone else packages these in RPMs). Compiling form source isn't (usually) rocket science, but it is definitiely more time consuming (quick, what is the ./configure option for OpenSSL to cause it to rebuild the libs that OpenSSH uses? Or is int OpenSSH?).
      3. Pony up what Redhat wants for their 'enterprise' relases, which start at something like $179 US (for a "workstation" version that shows up w/ apache and samba, lacks other servers) and ranges up to $1400 for the support of large memory or more than 2 or 4(I think) CPUs. I can't find the support pricing for the updates services
      You may stil get by cheaper than MS, and you'll still have more control and understanding of "just what the heck is that computer doing and why", but free it ain't..
      --
      "that's not encryption - it's a new perl script that I'm working on..." - from some Matrix parody
    52. Re:Cash for updates? by Anonymous Coward · · Score: 0

      As a non-programmer, I find this rant to be the typical "we're the smartest people in the world" horseshit dumped on this forum time and again. Where do you get the gall to claim programming the hardest vocation in the world? It doesn't require half the schooling doctors or lawyers are mandated, and their jobs aren't being shipped overseas as commodity labour. Harder than neural surgery? Harder than pure mathematics? Harder than designing an office tower? If it was you'd be paid more and fewer would be qualified. Poke your head out of that cubicle and say hello to meatworld for a change. You don't have a fucking cue.

    53. Re:Cash for updates? by Anonymous Coward · · Score: 0

      As an architect of 25 years standing, I can tell you that there are more than 25 ways of laying bricks. (cheap shot) Quite frankly, designing a decent (complex and unique) physical structure is quite a challanging task and considerably more difficult to "patch" if you get it wrong.Screw ups are screw ups. It is irresponsible (and if you are an architect, criminal) to release a program (building design) that you know contains bugs.

      If programmers were legaly liable for bugs, like engineeres, architects and doctors are, mayby quality would improve?

      If microsoft was not a monopoly and operated like any other product based buissiness, they would not be producing buggy programs, would have a decent recall program, would be providing great free support, and would (duh) not be raking in 40% profits.

    54. Re:Cash for updates? by Maserati · · Score: 4, Interesting

      The "10" part is mostly marketing. 10.1 to 10.2 was in no way a mere "point release". Substantial portions of the OS we're rewritten and optimized, plus added a ton of features. Apple doesn't have an obvious page describing just what's new anymore since they're pushing 10.3 now, but the main OS X is loaded with goodies^gpropaganda [1]

      Think of Jaguar as OS X v2.0 and Panther as OS X v3.0 and you'll be all right. That makes the current OS version 2.6.

      WinXP was only a point release to the "kernel" but XP's userland is (supposedly) significantly differnet. Sadly, Win2K's userland was only really needed a point release, and the kernel needed a thorough overhaul [2]

      [1] I just noticed (pause for laughter) that the current technologies page is now highlighting Applescript as a top-level component of the OS, on the same conceptual level as Aqua. Imagine that, an OS that considers scripting and automation to be equally as important as the GUI. That's a nice balance.

      [2] Admittedly only in comparison to operating systems which I'd consider well-designed, which would be almost anything.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    55. Re:Cash for updates? by Maserati · · Score: 1

      Apple is including their development tools with every system. I'm looking forward to trying Xcode.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
    56. Re:Cash for updates? by Anonymous Coward · · Score: 0

      You're an idiot. There is a right and wrong way to do things. You obviously dont know what the fuck you're talking about. Your piss-poor excuses for bad code don't cut it, it is possible to write good code the first time. But, we got morons and unqualified EEs writing software without knowing what the fuck they're doing. There outta be a standard and laws for coding practices and certification like doctors/lawyers for engineers.

    57. Re:Cash for updates? by r00zky · · Score: 3, Interesting

      By the wording of the quote it seems it's talking about "computer crashes" (which I read as "needs rebooting"):

      Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day.

      Anyways, i would like to know which percent crashes "only" once each day or once every 2 days... my guess: 50%

      --
      I'm a chainsmokin' alcoholic sociopath, so-ci-o-path
    58. Re:Cash for updates? by geeber · · Score: 1

      Oh, get over yourself. Sure programming is hard, but "Harder than anything else in the physical world."? Please. Consider nuclear physics, piano concertos, foriegn policy, economic theory, and yes, even automotive engineering. According to you, cakewalks compared to programming.

      bleh.

    59. Re:Cash for updates? by mkldev · · Score: 5, Insightful
      Can you imagine if there were thirty different ways to lay bricks?

      1. You could do only one color of bricks with each row shifting by half.
      2. You could do longer bricks and shift by a third the length.
      3. You could put a brick of a different color in place of every third brick.
      4. You could turn every other brick sideways so it would stick out the front.
      5. You could tile the bricks alternating between two colors.
      6. You might add a column of bricks, in which case you could have some of the bricks in a vertical orientation.
      7. You might do a pattern of bricks on the ground consisting of two bricks sideway followed by two bricks turned 90 degrees.
      8. You might use a short brick for every fourth brick, and you might lay every other row in opposite directions so that you would form a zig-zag pattern.
      With all of these, you might use a light mortar or a dark mortar.

      With all of these, you might choose to use a smooth brick or a rough brick.

      That's 8 * 2 * 2 = 32 ways to lay bricks. Those are just the first few off the top of my head.

      Just as there are infinitely many ways to write most non-trivial pieces of software---indeed, as with any art form---there are certain rules that must be met in order to get something that resembles usable output, but there are infinitely many ways to lay bricks. That having been said, no matter how complex the pattern, if you put the wrong brick in the wrong place, it's still a screw-up.

      The only real difference is that screw-ups in software (i.e. bugs) are generally somewhat easier to fix. However, this in no way excuses the apathy that many programmers seem to feel about the existence of such mistakes.

      --
      120 character sigs suck. Make it 250.
    60. Re:Cash for updates? by Joey7F · · Score: 2, Insightful

      From what I hear, being a rocket scientist is ver tough and extremely complex, but our rovers smashing into Mars is a screwup. That does not mean that you are a slacker because there are bugs in your code or anything else. Bugs are digital oopsies.

      --Joey

    61. Re:Cash for updates? by Anonymous Coward · · Score: 0

      How the hell did this get modded up?

      As an auto engineer, I am fucking appalled that you think defects are "screw ups." I don't know if you realized this, but building cars is *HARD*. Harder than anything in the digital world, mostly because there's no one right way to do things. I have, in a binder at work, 30 some odd distinct patents for the relatively simple problem of how to make an automatic transmission. (most patented device in US) Can you imagine if there were thirty different ways to lay bricks?

      Because it is so hard, auto defects are nobody's "fault." They are not a "mistake" in the same way that software bugs are mistakes. The greatest auto engineers in the world still have defects in their cars and the greatest goverment crash tester will always miss a few of them. It is assumed, at least everywhere I've worked (Ford), that cars are never "done," but that they is ready for release as soon as the rate of defect discovery reaches a certain cut off level, where finding and fixing the defects costs more than the possibility of a recall. To cover this cost, in addition to the up front fee for cars, we also sell an "extended warranty" which is something like a support contract. If we build a great car that doesn't break, wow free money for us. If the customer has a problem every three days, we have to fix it even if we start to lose a little money. But the fact is that there is always a cut off. Nobody gets unlimited free service forever. Because I am not willing to work for free. ...... ...... ......

      I mean, it's not like a machine with hundreds of rapidly moving parts that is expected to drive on uncertain surfaces (gravel, slush, potholes) for thousands and if well made hundreds of thousands of miles could possibly be more complex than a computer program with finite (though sizable) test cases that can be checked before the product is released. Particularly when virtually every part of that car need be made independantly replacable, since nobody is going to want to buy a whole new engine if a water pump siezes up or a fuel injection clogs.

      And let's not talk about efficiency. You can't sell a car that's twice as large and half as fast as your previous version. Programming is hard, but it's not Rocket Science. It's not even Mechanical Engineering. And both call their mistakes mistakes, not "inevitable incompetance."

    62. Re:Cash for updates? by Metaldsa · · Score: 1

      My dad has been an architect for all his life too. Seeing buildings built all of my life I know that even you guys screw up. Although the buildings almost never fall down, there are hundreds of tiny problems with houses even once they are done. They rarely show up for a while.

      The more complex the project the more errors will show up over time.

      The parent may have been arrogent in his "programmers are the best" rant but he was right in his "complexity = errors" part. I could inspect any project of yours and find errors no doubt.

      Now take Windows, tens of millions lines of code, took a good 5-10 years to make. Now find something else in life with comparable staff, years, and complexity and see if they have made updates. Also, in computers you don't always see the bugs until its too late. At least in buildings, cars, and other physical objects you can see whats may go wrong (construction company is setting it up wrong, using bad material, communication caused a mixup, etc).

    63. Re:Cash for updates? by zerocool^ · · Score: 1

      I think the whole idea is that people who have pirated copies won't be able to patch the holes that are there in the initial release because they won't subscribe to the updates.


      Why would MS care? Pirates don't pay for windows now. Making it so they can't get updates isn't going to sell more copies of windows. And if someone pirated windows and was willing to buy updates, why not sell to them. Anything's better than $0.

      Of course this won't happen.

      ~Will

      --
      sig?
    64. Re:Cash for updates? by Anonymous Coward · · Score: 0
      I'll bite.

      • 10.1: free if you owned 10.0.
      • 10.2: Quartz Extreme (major graphics acceleration), performance enhancements, iChat, new Windows networking features, Inkwell, Universal Access....
      So yeah, 10.1 and 10.2 were largely expensive bug fixes, and I'm Abraham Lincoln.

    65. Re:Cash for updates? by zerocool^ · · Score: 1

      greatest coders in the world still have bugs in their code.

      I beg to differ.

      ~Will

      --
      sig?
    66. Re:Cash for updates? by m00s3m4n · · Score: 1

      Did you mean: A directive occurred while processing this error.

    67. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Whatta a bunch of shit.
      I want to wad your wifes panties up my ass and stalk around the house crying "waaaaah..my capitalism should
      pay out somebody else's ass because I have a
      business model that takes advantage of the system..and waaah, it's too hard to get it right, waaahh...", but you know it seems a little too shitheaded to get away with forever and if called on it I probably couldn't bullshit my way through the advisability of profitable damage control like you can without losing lunch and breakfast.

      Furthermore..I think scumsucking fuckamucks like you are the reason jobs get outsourced and I hope that you are the next poster child for
      unemployed cocksuckers weekly splayed against
      a wall with: "Microsoft cocksucker", branded
      into his forehead.

      Thanks for listening.

    68. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Do I smell an MS employee?

      Now with all seriousness, it's not the customer's fault that there are bugs-- it's the developer's. You can't expect the customer's to fix their own problems because 1)Most of them have absolutely no clue how to 2)It's not their job, or fault 3)Most of them have jobs of their own in which they have to fix problems

      Patches and updates should be a figured in cost by a software developer, because unless that developer is perfect (or has written like 5 lines of code), that software will have flaws.

      It is a different matter, however, when the user screws something up on their own. Then the developer should not have to provide any support because it is not their fault. The cash comes out the customer's pocket for a repair man.

    69. Re:Cash for updates? by Kaboom13 · · Score: 1

      I find it interesting you think designing software is more difficult then designing a car part. Designing a car part has a lot of the same problems as software design. An engineer is given a set of specifications regarding size and wieght and function and so forth. He has to design said part within a tight budget, within said specs, and the whole time he is designing it it's nothing more then a model in a cad program. Said part has to interface with the rest of the car ( which is also still in the design phase). During development specs can change. This is all very simliar to software design. After initial design the engineer gets a prototype, and starts testing. Most of this testing isnt done on the actual final car, but on mockups or similiar cars. During this time he has to try and simulate the next 10 years of wear and tear, taking into account malfunctions in other systems. He has to make sure that when (not if) the part fails, it is not dangerous to the occupant. This whole process is similiar to software design. The reason recalls are so rare compared to software patches is the intensity of testing. When a programmer makes a mistake and doesnt catch it, the worst that can happen is time and data are lost. When an engineer makes a mistake and it isnt caught, people can die. Designing a program of any complexity without a single bug is next to impossible. Proper testing prior to release can catch the vast majority of bugs. Don't blame the current state of software development on the innate complexity of the task, but on the ridiculous disregard given to quality control by the entire industry. To be honest I dont have a problem with this. Software only needs to be good enough for the task. Noone gets hurt when Word crashes.

    70. Re:Cash for updates? by coyote-san · · Score: 1

      Do us all a favor and quit, making room for a qualified but currently unemployed software developer.

      There's no excuse for your attitude, ever.

      --
      For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
    71. Re:Cash for updates? by md81544 · · Score: 2, Interesting

      Not necessarily... I would assume Bill is talking about proper Windows crashes. Have you not noticed a box that comes up IIRC saying something like "Windows has recovered from a serious error" (i.e. your machine crashed and burned and we rebooted it for you), and "would you like to tell Microsoft about this?"

      I think Bill would be the first one to quietly ignore an application seg fault (especially third party) or whatever.

    72. Re:Cash for updates? by Have+Blue · · Score: 1

      Also remember that programming is only about 50 years old, and all the professions/engineering disciplines to which it is compared in this thread (like building houses) have been around for 100 times as long. I bet lots of houses fell down during the first 50 years of bricklaying too.

    73. Re:Cash for updates? by AtiLaw · · Score: 2, Informative

      OMG - how the hell can you justify that big pile of crap u just said?! "Because it is so hard, software bugs are nobody's "fault." " ..... yes they are, they are the programmers fault, and AS A PROGRAMMER I can say that a software bug is a programming error, a mistake, and not intended usually. Can I also point out that planes are hard to build, but if someone decided that they would just release a new plane and the engine was not up to spec and the plane crashed then the company building the engines would be blamed, and rightly so!! My lecturers on my software engineering degree always told me that no matter how you sugar coat it, programming bugs are no-one elses fault except the programmers, since the program cannot write itself, and therefore it is HUMAN ERROR! Be it group, corperate or single fault. I hope to god I never get anything from you software wise EVER.... what kind of an excuse is it to say "its hard, so its not my fualt" That kind of excuse is apauling and childish behaviour. Grow up and start accepting some responsibility as software developers!!

    74. Re:Cash for updates? by Anonymous Coward · · Score: 0

      your on crack

    75. Re:Cash for updates? by log2.0 · · Score: 1

      But even if they are legit copies, who would pay $10 for the next windows media player, or the next directX? M$ have been very silly lately and they are driving customers away.

      --
      Can your karma go above being Excellent?
    76. Re:Cash for updates? by nyseal · · Score: 1

      I don't think ANYONE in this forum would argue that programming isn't *HARD* but when your business IS based on programming OS's and you make billions performing this task, one could surmise that the end product should move increasingly towards 'zero defects'. Can we say that about MS? In the end, your operating costs should DECREASE; if you're doing it right. Staying on the cutting edge of the consumer's wallet should not take precedent over providing fixes for an overrated OS. Just MHO.

      --
      [SIG] Remember Mattel handheld games?
    77. Re:Cash for updates? by Moofie · · Score: 1

      It's really not too bad. You'd be amazed what you can do with conservation of momentum. : )

      Mmammmm...Navier-Stokes inequalities...

      --
      Why yes, I AM a rocket scientist!
    78. Re:Cash for updates? by uvsc_wolverine · · Score: 1
      What Mr.Bill wants us to do is to pay for the updates that are technicly a result of his own screwups. HOw many of you out there think that this is a cash grab? If this backfires, it could end up with thousands of users migrating to somthing that is less costly to keep "Up to date"

      I'm pretty much a partial switcher, but something like this would put me all the way into the Mac camp. I've had one foot on each side for a while now.

      --
      This space for rent...
    79. Re:Cash for updates? by ExEleven · · Score: 1

      More like became really, he is almost as good as the Australian Police.

    80. Re:Cash for updates? by TrancePhreak · · Score: 0, Troll

      Apple also sold a broken product, charged for updates that also contained broken products and continues to do so. "It comes with a DVD burner!* (Software for burning not implimented yet.)"

      --

      -]Phreak Out[-
    81. Re:Cash for updates? by Anonymous Coward · · Score: 0

      There are 100s of ways to lay bricks. Stop whining and get your hands dirty.

    82. Re:Cash for updates? by Tony-A · · Score: 4, Insightful

      I bet lots of houses fell down during the first 50 years of bricklaying too.
      And lots of people looked over the rubble to get some idea of why the house fell down. Lots of people. Lots of debris. Sounds like the "With enough eyes all bugs are shallow" aphorism. Note this is not necessarily lots of eyes to fix the problem. You need lots of eyes so that someone looks just the right way and can actually see the problem. "My house fell down" is just as useless as "My computer crashed" to anyone actually trying to solve the problem.

    83. Re:Cash for updates? by Laser+Lou · · Score: 2, Insightful

      You can argue that screwups, er bugs, are understandable, but if you have a mistake in your code you've screwed up.
      Not all bugs are the result of a mistake in your code. The mistake could be in the requirements. The end user might call such mistakes "bugs" even if the code itself is fine.

      --
      No data, no cry
    84. Re:Cash for updates? by Anonymous Coward · · Score: 0

      "I bet lots of houses fell down during the first 50 years of bricklaying too."

      True. The great pyramid at Giza is a good example of screwed-up bricklaying: the angle of incination varies because they started building it too steeply (although, to their credit, the thing is still standing 4000 years later). There are other pyramids that are collapsing because of poor construction.

      Just go anywhere in the world where building codes are lax and you will find houses that fall down. But is that the result of lack of knowledge, or a willingness to cut corners because doing it right is too hard or expensive? There are stone bridges built by the Romans that are still in use today, 2000 years after construction.

      On the other hand, the newness of the profession isn't really an excuse. Computers are not subject to the laws of nature: they are entirely artificial constructs. Very complex, admittedly, but it is complexity of our own making. If programming is too hard to get right now, what will it be like in another 50 years?

    85. Re:Cash for updates? by CryBaby · · Score: 1

      " the relatively simple problem of how to make the database transparent both to customers and to programmers"

      What are you even talking about?? Are you talking about an embedded database, some type of proprietary database format, or a database server? What do you mean by "transparent"? You could define an entire database frontend application (comprised of thousands of lines of code) as primarily serving to "make the database transparent". I wouldn't call that a "simple problem", I would call it a "project."

      Making a database transparent to *programmers* would generally be called an "API" (I hope I'm not losing you with this advanced lingo) - and again may involve thousands of lines of code. Man, can I borrow that magic binder of yours sometime? Only 30 ways to any database frontend or API - you must be a friggin genius!

      I also enjoy your comment about MS having "profit DOWN". Let me interpret that statement: "I am a shallow, greedy bastard so, naturally, I respect others who are even greedier than myself. It eases my guilty conscience and gives me something to dream about because I am a failure." It's like any anonymous loser making the brilliant observation that "Hitler had politics DOWN." The point is that, while your statement about MS is self-evident, it has nothing to do with the merits, logic or legality of their actions. It's a child's argument. You are a fool. Please stop programming transparent databases and get back together with your high-school rock band. Oh yeah, and smoke more pot.

    86. Re:Cash for updates? by xQx · · Score: 2, Insightful

      Yeah.... try a --help on any of the programs.
      oh, didn't work? okay, man djbdns
      nope, still no luck.
      Well, there must be a logical documentation of all the features on the website... nope, just a bunch of howtos.

      Great stable software... pity about the documentation, support and overall useability.

      Oh that's right, it's the OSS way. "I'll build it, everybody else can work out how to use it and they can do all the shit work I don't want to"

    87. Re:Cash for updates? by 1lus10n · · Score: 1

      I'll agree with the idea that scre .... err bugs are normal. some types of bugs are even acceptable. but when you keep having major bugs of the same variety over and over and over again then you are doing something wrong.

      microsoft might have raping ... err making a profit down pat, no argument there. but who's to say how they make a profit is morally or legally legit ? last i checked they got slapped by the DoJ, that (regardless of punishment) says something.

      secondly my car came with a 5 year bumper to bumper warranty. i didnt pay extra for it. but last i check MS didnt even offer up 5 years of free updates/upgrades. if you buy (as in spend money on) anything you are entitled to a warranty, most states and countries have laws regulating warranties on physical items.... but not software, the upgrade/patch cycle is to much of a cash cow for that.

      and coming from a coder/sysadmin bugs are somebodies fault, cause somebody missed something. its simple logic man, some tire company made faulty tires about 2 years ago, [namely they blew out at high speeds (65mph+).] that was somebodies fault, same has microsoft's latest exploit, cisco's etc... difference ? the tire company got sued big time. software makers ? nothing yet, but you can bet your ass that in the next 10 years that will change, it will get to the point that software makers/distributers are held accountable. (hopefully)

      --
      "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." --Albert Einstein
    88. Re:Cash for updates? by Tony-A · · Score: 1

      greatest coders in the world still have bugs in their code.(*)

      My inability to run into any of the bugs does not mean that the bugs aren't there. I've seen too many cases where it requires a bug in A and a bug in B to result in anything visible. Fix either and the bug disapears, but one's still lurking. Fix both and after a while it becomes extremely difficult for the remaining bugs to show themselves. But they are still there.

      (*) with the possible exception of Don Knuth.

    89. Re:Cash for updates? by 1lus10n · · Score: 4, Insightful

      " But those error reports often come from application crashes that don't take down the system. And most of the one's I've seen are from non-MS applications. It's kind of like how Konqueror or some other KDE app will crash and pop the segmentation fault box."

      well thats microsofts fault for allowing so many userland hooks into the damn kernel. i have been using Linux, *BSD, and even Solaris for years and at no point have i ever had an application crash a system. i once had an nvidia driver lockup (well X and the v-terms stopped working) a Linux system. but its a device driver,(shitty one at that) not an application.

      --
      "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." --Albert Einstein
    90. Re:Cash for updates? by Anonymous Coward · · Score: 0

      And I guess you actually write great software and sell it for a profit??? Oh I forgot you are probably one of those free software guys. Let's just make everything free. Hell, our jobs are going to India we might as well give software away also. Then we can all go work at Burger King and make fries. This free software... Opps I mean Open software movement is completly foolish.

    91. Re:Cash for updates? by Anonymous Coward · · Score: 0

      I think the great pyramids were built more than 50 years after the discovery of bricklaying. The first houses were probably just heaps of rocks piled up against a cliffside, or a couple of pieces of wood or bark chucked together to make a roof. It took thousands of years to achieve the level of sohistication seen in the pyramids - and I'm sure there were many failures along the way.

    92. Re:Cash for updates? by falsified · · Score: 3, Insightful
      I don't like to be holier-than-thou with respect to computers, especially here because I know that I know less about computers than 95% of the people on Slashdot.

      However, how many crashes on Windows-based machines can be blamed on poorly configured systems? I know that most people I know have about fifteen programs load in their system tray when they boot into Windows. When I ask (and I always do, because it amazes me) what the programs are, they say "I dunno".

      People downloading a hundred screen savers and countless font packs can't help. Sure, Microsoft definitely has a responsibility to make a stable OS. I know I'm gonna get punched for saying this, but NT 5.0 (aka 2k/XP) is pretty stable. It's not Linux or BSD but it's fine. My computer hasn't has a crash that wasn't completely my fault in probably three months. My secret is knowing what every file on my computer is (except for dlls and such). I keep my computer pretty clean. Windows, Word, AIM, Yahoo, ICQ, Soulseek, mp3s, porn. That's my C: right there. That's all you need. My cursor doesn't turn into a spider but that's fine.

      It seems to me that individual programs crash WAY more than Windows. I dunno how much of this, if any, is Microsoft's fault.

      --
      HI, MY NAME IS ISAAC.
    93. Re:Cash for updates? by dasmegabyte · · Score: 2, Insightful

      Actually, I was in the top of my computer classes in school, and I know dozens of "methodologies" by heart. I've read as many "best practices" documents as I've had senior developers. This is not the issue. The issue is, that there are too many ways to perform a single, simple task. None of them is absolutely right or wrong. They each have their strong points. Problem is, a lot of times you are forced, through simplicity or generality's sake, to implement things in a way that is not best practice.

      Take, for example, a list of names. Now, the easiest way to store them is in an array. Easiest, because every coder knows arrays back and front and if you know the exact position of an item, it's easily retreivable.

      Now, what happens when you want to store them sorted? Suddenly, the array becomes less perfect, because if an item is out of order, the whole list needs to be reordered. No, a much better structure would be a linked list.

      And what if you need the list to be resizable, for on demand insertions and deletions? A linked list is a good idea, but you have to traverse the full length of the list to find the position, which takes time. So ideally, you create a tree to perform searches.

      You learn all this in your data structures class. Then, in your algorithms class, you learn the most efficient way to use each of them.

      Then, you go to your first job, and the requirement is for ALL THREE. So you're faced with a dilemma: is it best to make an array that acts like a tree and perform sorting by a traversal, or is it best to make a tree with an index?

      Multiply that by a hundred (or a thousand) and you have one function of a program. Compound it by having eight to ten guys who each have their own "knowledge holes" and their own preferences. I happen to love searching via hashtables. This other guy prefers in order traversals (start at 0, go until you find something). When there are less than, say, 32 items in the structure, his way is usually best. When there are more than that, mine should be best, which meant it was more scalable and for big applications that's what counts anyway...unless the hash is improperly generated, which it was for all his objects, because he was generating it for his method. My method benefited from extremely "random" keys and was getting explicitly ordered ones, and the result was a massive speed hit.

      Both of us were using best practices. Put them together, it was a clusterfuck. The end result was refactoring, during which I had to redo everything and finally settled on a third option (sorting it all for speedy access during the database read we were doing anyway).

      --
      Hey freaks: now you're ju
    94. Re:Cash for updates? by dasmegabyte · · Score: 1

      Actually, there's still only one way to LAY the bricks. You put down the mortar, you put the brick on top. It is fairly obvious you don't put the brick end to end on top of the others, because it looks wrong. A vector used in place of a list doesn't necessarily look wrong, and you won't know if the thread safety is going to be an asset or a liability until the whole thing is in production and in wide use.

      What you're talking about here is aesthetics. This is different from my argument. There have to be, well, an infinite number of ways to make software LOOK. What I'm saying is that there are an equally infinite number of ways to make it WORK. Whereas all bricklaying is essentially gravity, bricks and mortar. I've built brick walls before and whereas I don't prefer it to programming or anything, I liked that I didn't have to ponder the placement of every brick as I went along the wall. I could sit back and listen to music while I troweled on the goop without worrying whether that one brick might cause instability as the wall got taller. Because as it did get taller, the weight became more evenly distributed and the effect of a single brick was offset.

      Software is more like building an upside down pyramid. Any brick can cause every brick above it to topple.

      --
      Hey freaks: now you're ju
    95. Re:Cash for updates? by Anonymous Coward · · Score: 0

      NT is very well-designed. I suggest you look into it. How it's implemented is something all together different, and you should not confuse the two.

    96. Re:Cash for updates? by dasmegabyte · · Score: 2, Funny

      It's posts like this that make me love slashdot.

      "Hello. I have read your post and would like to insult you. Did I mention that I know what an API is?"

      --
      Hey freaks: now you're ju
    97. Re:Cash for updates? by fshalor · · Score: 4, Interesting

      Yeah... But.. in windows, the machine manages to hang on the simpliest of errors by other programs. And what probably causes those hangs in the 3rd part vendors? Some of those undocumented hooks into the api which haven't been secured/stabilized/coded correctly at MS. At least in linux/BSD/UNIX you usually know what happened, and have a chance of fixing it. I can deal with popup errors, I just want to still be able to work, damn it! It just comes down to what's best for how one works. And how much one is willing to sacrifice for security and stability. Every OS balances between these three pilars. MS can't seem to get all three legs to balance on the floor. :) And now they want us to pay for the wood filler. :)

      --
      -=fshalor ::this post not spellchecked. move along::
    98. Re:Cash for updates? by inertia187 · · Score: 1

      Bugs are not screwups? Yes, well put, which is why I was impressed, that's right, impressed when Windows 98 GPFed while Bill gates demoed it on national television. If there are X number of known released bugs, it's likely to be Y less expensive.

      Feel free to rip me a new one on that view, but I firmly believe it.

      --
      A programmer is a machine for converting coffee into code.
    99. Re:Cash for updates? by dasmegabyte · · Score: 2, Insightful

      If your car has a 5 year bumper to bumper warranty, then you DID pay extra for it. It may have been included in the price of your car, but you paid for it. When I bought my car, the guy offered to knock off $1000 if I didn't take the warranty (which, in retrospect, i should have done, as I never used it).

      Consumer software companies don't offer warranties by year right now, because who knows how long a company like, say, Ahead, might produce the same product. Chances are, they'll eventually add so many new features that they'll feel it's not fair to them to for them to give you the upgrade for free. That would be like you paying for a Honda, then getting an Acura for free if it broke under warranty.

      Industrial software generally DOES have a warranty on it. Every package my company sells comes with one. Some online service providers (ASPs and the like) roll that into a fee along with bandwidth and hosting...which makes it a bit more transparent. Still others expect you to buy both upgrades and service charges, to pay for the different aspects of their industry: new development (innovations and creations), and support (diagnostics and repairs).

      --
      Hey freaks: now you're ju
    100. Re:Cash for updates? by InadequateCamel · · Score: 2, Insightful

      Furthermore, if your system crashes outright you rarely get the opportunity to send an error report...in fact, the only one I could remember was kernel32.dll in Win98, which would crash if I opened WinAmp and two folder windows, taxed the system, or breathed. So I suspect that this number is WAY higher.

    101. Re:Cash for updates? by TapTapTheChisler · · Score: 1

      If your job is so hard, why are there millions of people in India willing to do it for $12 an hour?

    102. Re:Cash for updates? by ball-lightning · · Score: 1

      " But those error reports often come from application crashes that don't take down the system. And most of the one's I've seen are from non-MS applications. It's kind of like how Konqueror or some other KDE app will crash and pop the segmentation fault box."

      well thats microsofts fault for allowing so many userland hooks into the damn kernel. i have been using Linux, *BSD, and even Solaris for years and at no point have i ever had an application crash a system. i once had an nvidia driver lockup (well X and the v-terms stopped working) a Linux system. but its a device driver,(shitty one at that) not an application.

      Notice how he said "don't take down the system" Most crashes are caused by programs, that do /not/ take the computer down, just the program. Also, all of the "serious error" problems where Windows reboots have been caused (for me, anyway) by faulty hardware (or more often, crappy drivers) but thats no different than any other operating system (I too got screwed by those damned linux nvidia drivers)

    103. Re:Cash for updates? by cgenman · · Score: 4, Funny

      You too can own your own copy of Windows XP SP2! Just 99.95 (per year) gets you a full suite of new abilities such as an enhanced notepad with integrated spellcheck feature, an easier control panel system with automatic user-input correction, an integrated desktop launch bar, and automatic digital video camera detection for your digital lifestyle. A revamped Internet Explorer now features "Tabbed Browsing," a revolutionary first in Internet Experiences brought to you by the innovators at Microsoft. And you get security patches that prevent the Skynet virus from becoming self-aware and launching nuclear weapons against humanity's densely populated cities. And themes! SP2 contains over 20 new windows themes for you to choose from. With such desktops as "Daisy Sunshine," "Piano Blues," and "Where do you want to go today?" you are sure to find a style that fits any taste.

      Remember, when you don't upgrade your software, you support the destruction of all mankind at the hands of The Machines.

      Brought to you by Microsoft.

      Microsoft: There is no Fate.

    104. Re:Cash for updates? by 1lus10n · · Score: 1

      When I bought my car, the guy offered to knock off $1000 if I didn't take the warranty

      i dont know where you are but in most places that is illegal, as is "bundling" a warranty charge, however proving the charge was bundled is damn near impossible.

      i never said people should get upgrades for free. but if the honda breaks under warranty you get a new honda or it gets fixed(if it broke badly enough to warrant a new car) and there are also lemon laws in place to protect consumers of faulty purchases, another thing software doesnt have.

      and yeah industrial software has a warranty, as do indutrial goods like back hoes and dump trucks. but so do commercial goods like TV's and stereo's. or even computer hardware.

      customers should pay for upgrades. but updates (not feature add's) (especially security) should to be made available for free to the customer for at least 3 years. not doing so is like honda not fixing a leaking fuel rail, broken tie rods or a fscked tranny.

      --
      "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." --Albert Einstein
    105. Re:Cash for updates? by FocaJonathan · · Score: 1

      The major piece of my job responsibility is software development, however we have just been doing the build out for our new office and building things in the real world is hard too.

      I have been impressed by the many similarities and the amount of effort that goes in to building physical things well.

    106. Re:Cash for updates? by cryptographrix · · Score: 1

      hmmm....interesting that I hear someone compare a digital "item" to a physical one when there is a small comparison: IT ALL COMES DOWN TO MACHINE CODE....I mean, heck, if you really wanted to create a program without bugs, you have to get down to the "nanotechnology" of the programming code the way that every machinist has to get to the literal nanoscale of a part of a car....and, unfortunately, programmers don't do that anymore....someone, please post a poll of how many programmers still know assembly, or are actively pursuing the use of it in getting rid of bugs, and I'll believe you that I should pay to get a portion of my OS fixed if you can find that at least 25% of today's programmers do...unfortunately, working on a program in an interpreted language like Visual Basic or even C++, is an attempt to create a car part that has to be within one ten-thousandth of an inch of the size specified in the plans, with a non-CRC lathe....it just DOESN'T work correctly, because you have to rely on SOOOO many variables of that lathe not working properly from other people's mistakes in creating it for a human to use it to change LARGE parts that don't require that much detail...Microsoft can s***w off, afaic, as I am sure that at least 75% of their code was not even created with assembly or even checked at the machine-code level for integrity or even just simple conflcts. I don't hate Windows(as I do NEED to use it for work and whatnot), but I do find it somewhat offensive that someone who creates programs in Visual Studio can consider themselves a programmer, if that's all they know...it's frustrating...very, and yes, assembly takes a lot of time to learn, and has a VERY large amount of detail which needs concentration on, but it is EXACTLY what the machine understands completely...it just isn't used as much anymore.... ok...enough of my flame....I'm just ticked that assembly has gotten the backburner since all of these interpreted languages came along...I mean, heck, how many people can check their header files for something that conflicts anymore, BEFORE they compile the program?....grrr....

    107. Re:Cash for updates? by wass · · Score: 1
      I don't know if you realized this, but writing software is *HARD*. Harder than anything else in the physical world, mostly because there's no one right way to do things.

      What? Have you ever done anything else in a professional manner? There might not be 30 ways to lay bricks, but there are more than 30 ways to build a house. Now optimize this for building time, materials, sturdiness, and long-term habitability. Not so easy, huh.

      I'm not in any way degrading software writing, but claiming it's harder than anything else in the world is pretty narrow-minded and/or pompous BS.

      Writing computer code has essentialy zero materials involved, which is why OSS is so successful. You can compile a program X number of times per day and iron out the kinks. Try doing that if you're an EE designing a VLSI chip. After designing and simulating, it'll cost a few g's to actually fab the chip. That's like one real compile. Imagine if you had to pay $2000 or more every time you compiled your code?

      Take it a step further back to an architect building a house. For a decently-sized building, the construction can cost millions. If you messed up with your plans, you're career is ruined. This actually happened to a synagogue in my home town, the architect calculated the angles all wrong, and when they built it to spec, there was a large gap between two walls which should have joined. Not good. Now imagine if it was a skyscraper instead, and that the strength of the joints was overestimated. Brings a new meaning to having your project crash. Definitely not good.

      Now writing code, and more specifically optimized and relatively bug-free code, is difficult. Much more difficult than someone that just learned to hack some VB (cough) code might believe. That is true. But if you claim it's harder than anything else in the physical world, that's just utter foolishness.

      --

      make world, not war

    108. Re:Cash for updates? by steve_l · · Score: 2, Interesting

      There is also the OS panic uploads, with the corresponding web site, oca.microsoft.com. Note how the site doesnt believe mozilla is up to date -if you replace IE with mozilla as your default web browser, you cannot see the post mortem analyses. You know, the ones that always blame the display driver rather than MS code...

    109. Re:Cash for updates? by steve_l · · Score: 1

      I think they've been holding off since that judge said they had to ship java with it...the longer they could put off the SP, the more chance of overturning the judgement.

      Of course this means that if you get a box today you have to apply umpteen inadequately tested hotfixes, half of which cant be uninstalled, before your box is even vaguely secure, with reboots between every install. That really irritates me on those systems that I still have set up as dual boot...

    110. Re:Cash for updates? by RyuuzakiTetsuya · · Score: 1

      Yeah, and the dry rot at my parent's old place isn't a screw up, it's a feature.

      --
      Non impediti ratione cogitationus.
    111. Re:Cash for updates? by Anonymous Coward · · Score: 0

      What about the value in free software that crashes every day if you run two apps at once. Expecially on top of a window manager like gnome or kde installed. Get real... or expect what you pay for.
      Pay nothing -- get didly.
      Pay something -- get something that has been comercially tested to work.
      Tell me this... would you rather have a self taught doctor that has been cutting up cadabbers in his spare time... or a surgeon that went to school for 6 years?

    112. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Something will always be there. It is just like the automotive or aeronautic manufacturing markets. Research your history. Then speak.

    113. Re:Cash for updates? by Anonymous Coward · · Score: 0
      in fact

      I have never actually crashed and been allowed to not send an error report in XP. Crucify me if you wish, but XP is not, nor remotely related to, Win 98.

    114. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Hey we are all dummies-- how 'bout cash for crashes -- lets take Bill to small claims for his pathetic efforts!

    115. Re:Cash for updates? by Reckless+Visionary · · Score: 1, Funny
      The biggest cause of bugs, IMO, is complexity

      No shit? I wish I had known that earlier, genius. I thought it was because of American hegemony. Or maybe because the Supreme Court is fascist, sorry, I forgot which loser cause I'm fighting for.

      --
      I think I'll stop here.
    116. Re:Cash for updates? by b4k4 · · Score: 1

      It's funny. Laugh!

    117. Re:Cash for updates? by willamnot+I · · Score: 0

      Wonder what he smokin or drinking to get such fictious figurs as these. I would be willing to bet that 95% of Vendow$ computers crash once a day or more. I must admit though if you don't shut them down thye seem to work longer???

    118. Re:Cash for updates? by NanoGator · · Score: 1

      "Bill is becoming the world expert on increasing revenue without providing value to his customers. "

      An easy to use de-facto backed OS with broad hardware and software support isn't valuable to customers?

      --
      "Derp de derp."
    119. Re:Cash for updates? by yennieb · · Score: 2, Insightful

      You're joking, right? I'm a programmer. I have the hardest job in the world. Bugs aren't my fault because programming is hard.

      Making cars is hard too.
      Building rocket ships is hard.

      Yes, it is acceptable to have *some* bugs in released code. But programming doesn't get a special exemption over all other trades on earth. If you write code and it's unuseable due to a bug, it's just as defective as a bad seat belt.

      It's simply a matter of severity: NO, you won't be chastized as a programmer if you write a bug that accidentally renders a button wrong. If you write a bug and it double charges people's credit cards, you are in trouble.

      The problem with Windows is that it is unnacceptably buggy. Unfortunately, the average consumer doesn't know the difference.

      Microsoft has gone on record in the past that they release early and often, and fix bugs later.

      How would you feel if your car manufacturer did the same thing?

      'Well, it's REALLY hard to make anti-lock brakes, and mechanics need to make a living...'

      Microsoft software isn't buggy because it's hard to be a programmer. They have more money and more resources than everyone else, and yet their software is still inferior and more bug-ridden.

      They CHOOSE to be that way because they can get away with it and it makes them lots of money.

      Fact is, Microsoft doesn't know if it CAN compete based on the quality of their product. Shafting the customer is working very well for them.

    120. Re:Cash for updates? by rowdent · · Score: 2, Informative

      Problem is all their new apps require 10.2 My gf's eMac is running 10.1.5 and I can't install Safari or AV iChat. Poo poo to that.

      --
      "If liberty means anything at all, it means the right to tell people what they do not want to hear." --George Orwell
    121. Re:Cash for updates? by arsenick · · Score: 2, Insightful

      I'm sorry, but it's probably because there are too many so-called 'programmers' like you that commercial software is so crappy in general.

      What is this "...but there are 30 odd solutions to..." thing? I am sure there ARE 30 "odd ways" to lay bricks. I don't see how that justifies anything at all.

      Also, complexity is no excuse for bugs. If things are abstracted correctly, there's no reason to get confused.

      It is entirely possible to write very complex and completely correct software. And testing is not the key: tests can only show that things DON'T work. Ever heard of formal verification (possibly computer-assisted)? Note that I am not saying that it is a trivial task, but one should only release software of a complexity they are able to handle.

      The problem with computer science is that people forget that it is fundamentally a mathematical science and the field has been infested by way too many people who start writing programs and suddenly think they know what they are doing.

      What's wrong with using an OS 4 years after its release? I don't see why people think that everything that has to do with computers MUST ABSOLUTELY BE REPLACED EVERY 3 MONTHS. How about concentrating on making things correct instead of insisting on continually adding new 'features' to huge flawed code bases?

      It's really sad that such an interesting (computer) science is completely misunderstood and misrepresented in the corporate world.

    122. Re:Cash for updates? by Anonymous Coward · · Score: 0

      There is no fate except what we make.

      BTW, Kate Brewster is hotter than Sarah Conner in T2; and Sarah Conner in T2 is hotter than Sarah in T1. Now, I know Claire Danes plays Kate in T3, but i forget the other names. So, IMO it is most important to save John Conner and Kate Brewster. The hell with Sarah.

    123. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Yeah, well, look at the US's requirements for what you can call a "pizza".

    124. Re:Cash for updates? by mecanicaz · · Score: 1

      The updates will be pirated and cracked as well.

    125. Re:Cash for updates? by Mr.+Arbusto · · Score: 1

      (Bias note: I've written commercial/consumer software for a *long* time)

      Blame The key to success is knowing who to blame for your faults and failures.

    126. Re:Cash for updates? by CryBaby · · Score: 1

      And it's posts like yours that remind of the idiot monkey boys with CS degrees whose diapers I have to change every day, kind of like this guy:
      http://www.jedimaster.net/

    127. Re:Cash for updates? by that+_evil+_gleek · · Score: 1

      I'm guessing you hate opensource. Just because I can only believe your 'work ethic' would require customers to be 'strapped in' somehow. So, either a contract where the customer never gets the source, or a monolopistic practice where there isn't an alternative. Reminds me of the time they held my car for 12 days to replace 1 of the computers: Them: It isn't ready yet, you'll have to wait. ME: I'm picking it up, I'll take it somewhere else, this is getting ridiculous. Them: You can't , it won't run ME: I'll have it towed. [pause, then suddenly I'm talking to a manager, and the car is ready the next day] With software you often don't even have the choice to have it towed, your stuck with 'em no-matter what, unless you have the source.

      I really don't under your attitude at all, because the fact the I can fix it, is why I love software. In most crafts and professions a mistake really can't be fixed at all: "You've marred the wood!" "The threads are stripped." "You dropped it, and it shattered into a million pieces." With software you have can have as many chances to fix it, as you care to use, and it isn't really a mistake until you sign off on it, and pass it on, and it isn't really a mistake for the org. if it's caught before production... With software, if I even suspect its not right, I can inspect it, re-inspect it, test it, and I have 'unlimited do-overs' to fix it. That's why I don't agree about the hardest thing in world. Imagine if medicine was like software: "Damn, he was allergic to the medicine, Nurse restore the patient from last save file, and we'll try again with another treatment."

      Oh yeah, and have you ever cut wood? or drilled a hole? If it was like software, all my cuts would be perfect all the time, because I could try again, and again without burning through materials. Or the time I balanced a new shelf, but didn't check the balance of the whole table it was attached to until after I had put in the "perfectly level shelf", and noticed it didn't look quite right... .. HARDEST thing in the world... what a load....
      Way to rationalize, dooood.

    128. Re:Cash for updates? by tconnors · · Score: 1

      The biggest cause of bugs, IMO, is complexity. We continually add more features to our software and this adds to the complexity. We quickly get to a point where the number of interactions of the inner workings far exceed our ability to visualise them...and then bugs creep in because we fail to realise some of the interactions.

      And cars are pretty complex too. But they are engineered properly. Perhaps companies should take more time to properly engineer their code, instead of releasing it on a 6 month deadline, and charging $245 to fscking fix the damn thing?

    129. Re:Cash for updates? by andrewski · · Score: 1

      [1] I just noticed (pause for laughter) that the current technologies page is now highlighting Applescript as a top-level component of the OS, on the same conceptual level as Aqua. Imagine that, an OS that considers scripting and automation to be equally as important as the GUI. That's a nice balance.

      I think that Apple is just advertising that Applescript isn't just collecting cobwebs, but can actually be used to build applications which are very sophisticated. Cocoa and Applescript work together. The diagram should actually show Applescript above Cocoa &c, but below Aqua.

    130. Re:Cash for updates? by andrewski · · Score: 3, Interesting

      for the most part it is sufficent for the average user

      More like FreeBSD is WAY TOO MUCH for the average user. I'm talking somebody without a geek guardian angel installing / configuring / administering the machine. If you know a thing or two, great, but I can't see myself calling mom and saying "Yeah, Mom, just use rawrite.exe in the dos window to write the two boot floppies, boot off of them, and down 4.8 RELEASE, as I think you'd like the jail (8) command that they finally backported." My Mom knows how to use her computer now, and I am extremely proud of her (I just convinced her to start outputting in PDF instead of MS proprietary formats) but five years ago she was truly frightened of them. I know many people who are this way now. Can you see anyone but perhaps the 3% even making a boot floppy and installing FreeBSD over the net?

      I love FreeBSD. It's absolutely beautiful. However, many people look at it and say "What can you DO with it?" They have to find out for themselves.

    131. Re:Cash for updates? by andrewski · · Score: 1

      Apple even releases updates for 10.1 (which was a free update of 10.0). MS has abandoned their largest user base - Win 95/98/Me (by FAR their largest user base, esp. considering piracy around the world).

    132. Re:Cash for updates? by BrokenHalo · · Score: 1
      I'm not going to argue (much) with most of your post, as we obviously have different perspectives on what we require from a computer. But you ask:

      how many crashes on Windows-based machines can be blamed on poorly configured systems?

      The answer is probably "most"; but as the interface to nuts-and-bolts of system resources in Windows is deliberately dumbed-down, it often means that when something is broken, it at worst breaks the whole system, or at least just stays broken but leaves you having to do a re-install to fix it. Whereas on any *nix box all the configuration files are repairable with just a text editor. And, of course, you can throw as many programs as you like into the mix without risking crashing the machine.

    133. Re:Cash for updates? by more+fool+you · · Score: 1

      i get those all the time at work, with an intel extreme gfx card. i'd be interested to know what other cards get the blame for that error

    134. Re:Cash for updates? by tandr · · Score: 1

      great comment... but you missed the point -- he talked about second one.

    135. Re:Cash for updates? by cowbutt · · Score: 1
      Points

      IMHO, if an OS provides a feature (in this case, the system tray applets), a user should be able to use it as much or as little as they wish without having to wonder "gee, will this make my system unstable".

      The (lack of) organisation of Windows itself (i.e no /etc, /lib, /bin, /sbin or equivalents) does not encourage application programmers to create "tidy" applications. This in turn discourages users from keeping track of components. Additionally, there are no standard tools to help them do so either (e.g. dpkg or rpm equivalents). The "Add/Remove Programs" and various installers (e.g. InstallShield) promise to make this completely unnecessary, but frequently do not deliver on that promise.

      --

    136. Re:Cash for updates? by Anonymous Coward · · Score: 0
      Also, all of the "serious error" problems where Windows reboots have been caused (for me, anyway) by faulty hardware (or more often, crappy drivers)

      Oh, we're so glad that the hardware manufacturers only support Windows and supply such wonderful drivers...

    137. Re:Cash for updates? by 1lus10n · · Score: 1

      yeah i caught that. but i was actually refering to the article, which IIRC said crashed the OS as well. and most windows crashes that i have experienced (been a few years...) have been of the "WTF" variety. like when the kernel removes the running kernel from memory to conserve RAM. or when it drops the network stack. or when IE (MS: the browser is the OS) crashes and takes EVERYTHING with it.

      most of any crashes *should* be caused by bad drivers. (i think its funny how us "low-rent" OSS developers actually write stabler drivers than the big corps. or at least thats been my experience)(READ: nvidia drivers)(ati's drivers work great IMO)

      --
      "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." --Albert Einstein
    138. Re:Cash for updates? by sg_oneill · · Score: 0, Flamebait

      Making a database transparent to *programmers* would generally be called an "API" (I hope I'm not losing you with this advanced lingo) - and again may involve thousands of lines of code. Man, can I borrow that magic binder of yours sometime? Only 30 ways to any database frontend or API - you must be a friggin genius

      Dude, try not to post drunk.
      Methinx you just flamed and didn't think it thru. Evidently a conventional ol' API must be the only access method for a database. Fuck! I'm gunna make a fortune wnen I invent the RPC. SEE I JUST USED A WORD TOO! YIPEE!! WHO CAN I FLAME?

      I luv teh intarweb.

      --
      Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
    139. Re:Cash for updates? by steeviant · · Score: 1

      "As a programmer, I am fucking appalled that you think bugs are "screw ups." I don't know if you realized this, but writing software is *HARD*. Harder than anything else in the physical world, mostly because there's no one right way to do things. I have, in a binder at work, 30 some odd distinct solutions for the relatively simple problem of how to make the database transparent both to customers and to programmers. Can you imagine if there were thirty different ways to lay bricks?"

      What an unbelievable ass you are. Can you imagine what the world would be like if civil engineers or nuclear scientists took the same approach. The problem with software design is a lack of good engineering practices, most software is cobbled together in a haphazard fashion to get the job done and then fixed afterwards, this is not the way that a real engineer works, in fact, if anything it's more like art. Slap a bit of paint on here and there until it looks right.

      It is certainly possible for software to be made in such a way that it does not crash or have any bugs whatsoever, just like anything else in the world, as demonstrated by the software that controls nuclear plants and combat aircraft.

      Your ego is getting in the way of logical thought, because you want to claim to have the hardest job in the world. There are a lot more than thirty ways to lay bricks, but one has been selected because it is simple and it works... throw away your binder with 30 different methods of doing something and select one way like any normal person facing a problem would.

    140. Re:Cash for updates? by mati · · Score: 1

      I completely agree with your sentiment. But without giving much thought to it, I would wager that most large-scale software systems are many, many times more complex than cars. And cars haven't changed all that much over time compared to software, not to mention the large number of diverse requirements software is created to fulfill.

      I suppose I take issue with the assertion I commonly see here that software is less reliable than the product of other engineering disciplines because software people are lazier. Dealing with this level of complexity is a new challenge, and we'll have to make due with gradual improvement in the status quo of engineering practices as there's "no silver bullet". That's no excuse for not having the goal of a bug-free release, of course ;)

    141. Re:Cash for updates? by CryBaby · · Score: 1

      Well I'm drunk right now but I wasn't when I posted. My point was simply that the most common example of providing database transparency to programmers would be an API, as I stated and I believe you are repeating.

      If you want to explain to me the succinct meaning of "making the database transparent to programmers and customers" and/or how it might be such a trivial task as to be accomplished in only 30 different ways, please enlighten me. I mean, besides an API (there I go showing off again), what is dasMegabyte talking about? Up a step to wrapper functions or a class? How is that simple in the sense that 30 solutions would be a *large* number? Even then, how would that take care of the "customer transparency" part?

      hmmm... database transparency to the customer... sounds suspiciously like web app marketing speak to me (unless it was a typo and he meant "consumer" as in consumer/provider in an unspecified technical sense, but customer and programmer sound very much like actual human beings). If you think it through you'll see what I mean. And if you read the flood of critical and argumentative replies, you'll see that plenty of other people's bullshit detectors went off as well - not just mine. I was perhaps a little more insulting, mean and childish in my response than others but, hey, it's cheaper than therapy.

      By the way, did you say something about inventing KFC? Or was that "manager at KFC"? Either way, you guys make the best corn I've ever had. Don't let anyone tell you different.

    142. Re:Cash for updates? by otuz · · Score: 1

      In fact Microsoft was selling DOS, Windows and other software when Apple was giving away System (up to 7.0.1/7.5.5)

    143. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Better call the BBB on that keyboard. The Shift key is broken.

    144. Re:Cash for updates? by Hellkitten · · Score: 1

      So you believe the fact that there was no bug that could be exploited to compromize security means that there are no bigs at all?

      There are bugs and there are bugs. There is/was a problem in mozilla mail that meant I couldn't use ? as a character in the name of a mail folder, but it let me create a folder with ? in the name. I can't imagine how that could be used to compromize security so if mozilla had a guarantee similar to the one you linked to it wouldn't count. This bug probably wouldn't be high priority to fix (all I had to do was to avoid the ? character in folder names) since it didn't prevent the program from working

      What I'm trying to say is that there are bugs that will never be found because they don't cause problems (e.g if your browser displays a line that's supposed to be 50pt font in 51pt, would you ever notice? does it really matter?) , but it's still a bug.

      --
      - We are the slashdot. Resistance is futile. Prepare to be moderated -
    145. Re:Cash for updates? by Hellkitten · · Score: 1

      If there are X number of known released bugs, it's likely to be Y less expensive.

      That depends. If there is competition it's likely to be correct, if there isn't you may get away with charging whatever you like.

      But if it's a requirement that the software should be bug free the price tends to skyrocket. (Think hospital systems, space, planes, telecoms, pretty much anything where lives or lots of money are at stake)

      --
      - We are the slashdot. Resistance is futile. Prepare to be moderated -
    146. Re:Cash for updates? by rastakid · · Score: 2, Interesting

      But those error reports often come from application crashes that don't take down the system. And most of the one's I've seen are from non-MS applications. It's kind of like how Konqueror or some other KDE app will crash and pop the segmentation fault box.

      I don't by any means think Windows is reliable, I'm just saying that application errors are a strange way to guage OS stability.


      Yes, but the difference is that when Konqueror crashes, it doesn't take the complete system with his. If on the Windows platform iexplorer.exe crashes, it's most likely your system will hang, leaving you no choice but to reboot. In Linux the worst case is that KDE crashes if Konqueror crashes (although I never experienced this), which leaves the system operating. I experienced just a few Konqueror crashes, and it never got worse than losing my open Konqueror windows.

      So yes, I do think application errors are a way to guage OS stability.

    147. Re:Cash for updates? by Anonymous Coward · · Score: 0

      I disagree... IMNSHO, I think that Microsoft is doing commercialy sound thing by having separate, albeit limited in functionaliy, academic editions of the development software that it pushes in direction of educational institutions by means of additional discounts to already low prices. In addition to this it also gives away free (free for use and free of royalties) development kits (SDKs) that enable you to access and use all public APIs at any point in time.

      What this means is that it pushes right software in the right hands at the right points in the career. If I'm learning CS, then I'm prospective future developer of Windows software. It is in Microsoft interest to give incentive to this group of people, since the tools can look and behave so simple to use that almost everyone starts to think they too can write applications. Unfortunately I have seen so many f***ed-up applications written in Visual Basic, that I don't wonder the environment got it bad reputation. There is nothing wrong with environment, but everything with the people that don't poses basic skills needed for a programmer. Programming simply just isn't point-and-click. Programming is think-plan-point-and-click.

      On the other hand, if you are bright and prospective developer, I don't see a reason not to rack out $1000 for a copy of their Professional suite. I guess it is more expensive that OSS to toy with, but you don't get professional grade tools for free, unless you program in Java. For those who still want to toy with MS latest and greates technologies, there is still free (beer) .NET Framework SKD + free (beer) IDE that you can use and toy with.

      All in all MS is still doing quite a number of things that are completely sound:

      1. Giving cheap tools to the people you want to draw to yourself (future programmers, engeneers, IT professionals are today in schools)
      2. Offering free tools without bells and whstles (command line only) to those who want to test new technology without tossing out extra money for tools.
      3. Giving complete and free access to complete ISV documentation (don't bitch about closed APIs, those are not for sell anyway)
      4. Giving free access to online versions of all articles they deem important enough in a way that could draw more developers to the crowd
      5. Enlist help of technical evangelizers [MVP] in their newsgroups (as long they are saying the things that go in the favor of MS platform)
      6. Giving free access to sample chapters for the books
      7. Publishing white papers, case studies, explanations, and debates on a weekly basis. With free access naturaly.
      8. You don't even need to register with them
      9. Unfortunately, if you don't already own Internet Explorer in the form of Windows, you're not their target audience, so no need to support any other browser (almost full use of all features of IE you never knew why they exist)

      Overall I would say that this is safe and sound strategy that really gets MS in front of everyone. Since the things are all centrally controlled (top-down hirearchy), this means they can be much more targeted and consistent, unlike OSS development which seems to be more competitive, thus appearing much more incoherent and disorganized.

      And at the last thing you probably waint is to give everybody chance of developing stupid little applications for your OS, you don't get lots of applications. You get lots of garbage. In reality the fact that most applications for *IX systems still tend to be written in C/C++ variations means that you have to implicitly know a lot about inner workings of the platform before you can write anything moer complex than "Hello World!". In VB, Java and .NET this learning curve softens a little, but it still doesn't mean you can write meaningful applications without having obtained programming skills. I weep when I see people that try to explain me they have programmed in Delphi and Visual Basic, just to fail miserably when confronted with the problem as simp

    148. Re:Cash for updates? by Anonymous Coward · · Score: 0

      I paid RedHat 60$ and I dont even use thier little up2date app. It losses the 90% you have downloaded when you are cut off. I do updates with apt-get. I sent them money as my why of helping support my distro and GNU/Linux.
      My latest project Slackware. Because I was able to get it to install. Unlike Debian witch after 3 hours I still had no OS working. Slack was a breeze.
      I spend most of my time on windows updateing thier leaky OS. All it is good for is games. And unreal T2003 runs great on linux

    149. Re:Cash for updates? by mystran · · Score: 1
      There's no such thing as bug in a program. Bug sounds like a small insect that walks around causing problems. I'm not the first to believe that this is wrong, and that this use of word BUG is one of the reasons software has so much errors.

      I mean, if you accept that every such 'bug' is in reality an ERROR in the software code, an ERROR made by programmer, you should realize that writing software is not only hard, is HARDER.

      Reduce complexity until you can understand it, add about million assertions (and have then crash the software) and PROVE your solutions to be correct and in the end.. you shall have your VALID, ERROR-free program.

      --
      Software should be free as in speech, but if we also get some free beer, all the better.
    150. Re:Cash for updates? by darien · · Score: 1

      Actually, SE did add Internet Connection Sharing and had better DV capture support. But still.

    151. Re:Cash for updates? by IamTheRealMike · · Score: 1
      [1] I just noticed (pause for laughter) that the current technologies page is now highlighting Applescript as a top-level component of the OS, on the same conceptual level as Aqua. Imagine that, an OS that considers scripting and automation to be equally as important as the GUI. That's a nice balance.

      I think you've never played with OLE Automation, which is easily one of the most sophisticated scripting frameworks in the world. Unfortunately, it's not been well marketed, and many people are not aware of how to tap its full power.

    152. Re:Cash for updates? by Anonymous Coward · · Score: 0

      I agree. Microsoft is infamous among the big software companies as barely testing anything at the system implementation and integration level and when they do test something it's a bunch of interns that do it.

      I'm in system test at IBM and I never send the error reports because I'm not part of their product quality team. If they want to start charging for upgrades, they can pay me back for generating those errors and improving their product (I can still hit a couple within only a few clicks after startup and login). Otherwise, I will remove the last tiny partition on my laptop that actually has their software on it. I already use their peripherals on a Linux-only box, I wouldn't mind using a laptop with an designed for XP sticker completely running a BSD.

    153. Re:Cash for updates? by Anonymous Coward · · Score: 0
      "Actually, there's still only one way to LAY the bricks."

      Wrong - and I'm speaking from experience :). There are at least 4 or 5 different methods of laying bricks. There are also about 60 or 70 different styles, most of which are aesthetic, but some of which are solutions to very specific problems. And like your vector replacing a list, you won't know you used the wrong style until your wall collapses.

    154. Re:Cash for updates? by Stephen+Samuel · · Score: 1
      ahh - that's it - charge for updates. :) $-)

      More specifically: Produce a seriously buggy system, then charge for fixes.

      --
      Free Software: Like love, it grows best when given away.
    155. Re:Cash for updates? by agent+dero · · Score: 1

      Microsoft(tm)(c) has just sent a memo asking all Slashdot users to refer to them as Features and not bugs.
      Thank you.

      --
      Error 407 - No creative sig found
    156. Re:Cash for updates? by OneEyedApe · · Score: 1

      Actually, I've been using (what I think are) the most recent nvidia drivers under linux, and they haven't caused any problems at all.

      --
      Life sucks, but death doesn't put out at all....
      --Thomas J. Kopp
    157. Re:Cash for updates? by ergo98 · · Score: 1

      Of course MS does provide the .NET SDK for free, which allows one to create web applications, or even Windows forms applications.

    158. Re:Cash for updates? by OneEyedApe · · Score: 1

      Yes, and I can download the full gcc set, which gives me compilers for languages I have never even heard of, not to mention god knows how many other strange and demented compilers/interpreters for various and sundry languages, and a large and diverse variety of text editors of various flavours, all for free. More choices of programming tools than I really know what to do with, where the only expense is the internet connection and the time it takes to find these.

      --
      Life sucks, but death doesn't put out at all....
      --Thomas J. Kopp
    159. Re:Cash for updates? by Anonymous Coward · · Score: 0

      You have got to be friggin kidding me? Bill wants me to PAY for updates to HIS shitty code? Man, stuff like this raises my blood pressure to stroke levels. He better be joking, there is no mother f*&^ing way I'm going to pay for patches to his crappy ass code.

    160. Re:Cash for updates? by maraist · · Score: 1

      But without giving much thought to it, I would wager that most large-scale software systems are many, many times more complex than cars.

      Ok, so how do you explain the Saturn project which got the US to the moon? Worked on the first try. Would you argue that that system was less complex than say a simple internet web server called IIS?

      In fact, electronics and mechanics and chemistry is an order of magnitude more "complex" than software development. It is because each and every step requires understanding at least the interactive-qualities of each and every other step. Try taking a look at the design of the pre-digital automatic-transmission system. It uses fluid dynamics that make even my head spin.

      The solution to any engineering problem is to build apon prior experience, and reuse proven/reliable components.

      Notice that this sounds a lot like modular programming with published APIs. The technology already exists in the computer science world.. But guess what.. We often ignore the basic tenents of module programming.. Make sure your modules work, and don't keep changing them arbitrarily.

      Windows is built off an every changing base. It is inherently unstable because of this. It trusts 3'rd party drivers in it's core set of activities. I honestly don't understand why they don't just force all the drivers to run in a user-mode. There is but one and only one issue to this model: performance.. But guess what, MS has been trying to sneak performance hogging features into windows since it's inception.. Reason: requres you to upgrade to newer hardware and thus purchase newer OS.

      So long as Windows is in the "we have to wow them every 2 years with something different and exciting", and so long as their application developers are the same as their OS developers, there is practically zero likelyhood that the windows code-base will be robust.

      And it's not becauase it's more complex.. It's because it's taken less seriously. Ever see a monopoly of bridge builders?

      --
      -Michael
    161. Re:Cash for updates? by Anonymous Coward · · Score: 0

      NT3 was *substantially* well designed (it was not completly multiuser, for once).

      NT4 took the fame and went clearly backwards regarding design.

      Anyway, both of them were poorly implemented.

    162. Re:Cash for updates? by Mr.+Piddle · · Score: 3, Insightful

      However, how many crashes on Windows-based machines can be blamed on poorly configured systems? I know that most people I know have about fifteen programs load in their system tray when they boot into Windows.

      I beat the crap out of Solaris daily, using up 90%+ of virtual memory occasionally and launching several large programs simultaneously, and it doesn't crash. The only time I have seen Solaris crash (twice in years) was due to having a wrong device driver installed (our fault and easily fixed, BTW).

      I dunno how much of this, if any, is Microsoft's fault.

      Anytime an application crashes Windows is Microsoft's fault. Anytime Windows crashes on its own is Microsoft's fault, too.

      Microsoft should be liable for their negligence over the last decade or more. They should also be tried for psychological damage, as the "break-reboot" cycle is a part of our culture, now.

      --
      Vote in November. You won't regret it.
    163. Re:Cash for updates? by Anonymous Coward · · Score: 0

      "I don't like to be holier-than-thou with respect to computers, especially here because I know that I know less about computers than 95% of the people on Slashdot.

      However, how many crashes on Windows-based machines can be blamed on poorly configured systems?"

      OK: it's true. You know less about computers than 95%.

      A properly designed OS wouldn't crash by any user action.

      AT ALL.

      An unproperly configured box migth be unsecure, slow as heck or subfunctional, but NEVER should crash.

      "I know that most people I know have about fifteen programs load in their system tray"

      Then the system should react sloooowly to user action, but it shouldn't crash.

      "My computer hasn't has a crash that wasn't completely my fault in probably three months."

      You mean you unplug the power chord, or that you develop kernel-space code or something like this, since almost anything else you should blame to the OS itself, didn't you know?

    164. Re:Cash for updates? by Anonymous Coward · · Score: 0

      You know what it really is? Microsoft consistently keeps backwards compatibility between their new rev. of the OS and the older applications.

      I rarely seen newer distros of redhat say oh we rewrote a bunch of shit so older apps may break. No, those apps must rewrite their code so it will compile or run after the upgrades. Linux and the Bsd community is used to this so it's no big deal so it keeps compatibility working with less old code.

      God forbid you do this in windows though. After every service pack you break 500 applications. So they must release a bunch of patches every year. Or better yet, going from 2000 to XP the old stuff needs to re-written. There's only 1 reason MS left the option to give application compatibility to dos 95,98,2000 through the shortcut. We'd have the next revolutionary war without it. That's why MS has so many problems.

    165. Re:Cash for updates? by sorak · · Score: 1

      > now, if he is serious about pulling this through
      > (for smaller updates) people sould make
      > complaints to the local organizations or
      > officials depending on the country that look
      > after consumer rights, it is not legal to sell a
      > product that is defective (has major flaws) and
      > then charge for fixing it. if your car's engine
      > has a manufacturing flaw, it is the
      > manufacturers(importers) responsibility to take
      > care of it.

      The only problem is that if you look at micorosoft's EULA [1], it says that there is no guarantee that the product will work, and you give up any warantees or rights on day one. It's unfortunate, but I'd bet they could legally get around any consumer protection law.

      1. (and courts seem to be treating EULAs as legally binding)

    166. Re:Cash for updates? by cduffy · · Score: 3, Insightful

      It's Microsoft's fault for making a system where *having* too many screen savers or font packs or useless little running applications can impact the stability. Good operating system design implies a separation between application and system-level processes, and between the applications themselves; having applications that can take down the system implies that this separation isn't well enforced.

      Likewise, having too many apps that load VxDs or other code that runs with OS-level privileges implies that the OS isn't well-enough designed to let the necessary functions be done with code having only regular user priveleges.

    167. Re:Cash for updates? by dadragon · · Score: 1

      In fact Microsoft was selling DOS, Windows and other software when Apple was giving away System (up to 7.0.1/7.5.5)

      While that is true, it is also a different situation. Microsoft had to sell software in order to make money. Apple is/was a hardware company, with software solely to sell hardware.

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
    168. Re:Cash for updates? by cduffy · · Score: 1

      The greatest coders in the world still have bugs in their code

      Maybe a few -- very, very few. At last report, TeX (by Donald Knuth) -- an exceedingly complex piece of software -- has at last report had no bugs found since '94 or '95.

    169. Re:Cash for updates? by Anonymous Coward · · Score: 0

      100% wrong.

      I can write a C program that causes a seg fault on any operating system. If I run it on windows I can send a report to microsoft. It's not a problem with the operating system, it's a problem with the application.

    170. Re:Cash for updates? by Haeleth · · Score: 1

      Actually, the fact that my Linux system crashes on a weekly basis, while my Windows box only does so every other month, rather implies that a sufficiently incompetent user can make _any_ operating system unstable. :D

    171. Re:Cash for updates? by Ben+Hutchings · · Score: 1

      You can get most of VS for free in the .NET SDK.

    172. Re:Cash for updates? by PinkFreud · · Score: 1

      Yet, applications tend to affect the stability of Windows far more than I've seen on any other OS. Many application crashes seem to create a condition which only a reboot can resolve.

      Why is Windows so susceptible to faulty applications?

    173. Re:Cash for updates? by ConceptJunkie · · Score: 1

      At least I'm willing to admit when I make a mistake. If bugs aren't anyone's fault then who shoulf take credit when it works right?

      --
      You are in a maze of twisty little passages, all alike.
    174. Re:Cash for updates? by mati · · Score: 1

      There's no excuse for IIS, but you fail to appreciate the fundamental differences between software and traditional engineering. Don't confuse "complexity" with "difficulty". Your argument actually sounds a lot like Cox's response to Brooks, which blames the lack of market incentives to reuse modular components (in many, not all cases), but doesn't recognize other differences. Check out the Wikipedia summary starting with the "Software Engineering versus Traditional Engineering" section.

      I'm of the opinion that our software engineering could be as reliable as other kinds, today, but that would involve a huge tradeoff in development time and a decrease in the rate of innovation. Windows is lame, but I'll remain pleased with the way things have turned out overall, so long as improvement continues to be made.

    175. Re:Cash for updates? by DoninIN · · Score: 1

      I agree completely. If you're going to allow all these little programs to load at startup, clog up the machine, create conflicts and hog resources you need to provide the user with a nice, *easy* to understand and use tool to remove them and monitor the amount of resources going to waste, a load monitor for the taskbar applets. I'd also make it expressly forbidden for printer drivers and scanner drivers and all manner of whatnot to have some kind of stupid monitor that has to load every time you boot the machine or they require that you have some knowledge of windows configurations in order to make them work.

    176. Re:Cash for updates? by Aliencow · · Score: 1

      It didn't. It prevented you from installing SP1 if your key wasn't valid.

    177. Re:Cash for updates? by dasmegabyte · · Score: 2, Insightful

      Software doesn't have lemon laws because consumer software is only $50-$200. It would take a class action suit for the return to equal the expense of pursuit, and people already due this. Therefore, no law is necessary. Cars have lemon laws because they're expensive and often sold in high pressure situations by shady people. Shady practices often pay off bigtime in the auto industry.

      Automotive recalls are to prevent people from DYING due to stupid little problems. They recalled the liner around my wheels, because in intense breaking situations the sparks from the asbestos free breaks were melting the special lightweight impact resistant platic and causing fires.

      No program I have ever written has melted plastic or caused a fire or killed a person. If my dumb bugs were capable of this, then we'd have to send out a free update. My company does this, I'm sure MS would too...it's just good PR.

      Yes, smart software companies SHOULD start offering warranties as part of the purchase price. But they don't, yet, and they are not obliged to by law. If MS starts charging for updates to its products after they've been out for, say, 3 years, it may be worthwhile for those of us unwilling to move to a completely new operating system, and may greatly reduce the "upgrade-as-new product" marketting that MS currently undertakes. I definitely wouldn't consider that a bad thing. But then again, I don't feel people owe me free stuff.

      --
      Hey freaks: now you're ju
    178. Re:Cash for updates? by Lispy · · Score: 1

      What's more is that MS claims that the Mediaplayer should be part of their operating system. So you bought it already when you purchased XP. Personally I wonder about MS latest actions as well. Discontinuing IE on the Mac and giving ground to Mozilla by stating that IE7.0 will be OS-bundeled only. Now this. The only thing that bothers me is that MS is far from stupid. I wonder what their masterplan is...

    179. Re:Cash for updates? by steve_l · · Score: 1

      well my desktop's Matrox card toasts the system if I pull out a monitor, and my laptop sporadically reboots with MS blaming the ATI card.

      The latter irritates me as I cannot get an update of ATI (see the manufacturer, they say -but the manufacturer hasnt released an update since they shipped). I have better support on Xfree86, which makes it one of the few part of the laptop that is reliably supported on linux.

    180. Re:Cash for updates? by valdis · · Score: 2, Informative
      Ok, so how do you explain the Saturn project which got the US to the moon? Worked on the first try. Would you argue that that system was less complex than say a simple internet web server called IIS?

      Actually, yes. And it barely worked on the first try.

      5,000 integrated circuits (versus 30M or so on a Pentium), no disk drive, 74K of ROM, 4K of RAM. In other words, less horsepower than your average programmable calculator.

      And as it was, the damned thing still had a bug on final approach.

      See http://www.abc.net.au/science/moon/computer.htm for the details, or google for 'apollo moon computer'.
    181. Re:Cash for updates? by log2.0 · · Score: 1

      They want a monopoly where they can charge what they want. Everyone knows that :) But, yes, I see your point. And MS arent part of the W3C, so I can see them trying to make the W3C non-standard in IE.

      --
      Can your karma go above being Excellent?
    182. Re:Cash for updates? by Anonymous Coward · · Score: 0

      Why bother with a lie that's so easily disproved?

    183. Re:Cash for updates? by falsified · · Score: 1
      That's all true, and I've run into that problem before. I've known what the exact problem was and what would solve the problem...but with no (known) way to do it. This is where open source/total access comes in.

      There seems to be no reason why Windows can't make itself more configurable...although perhaps outsiders would be able to figure out how Windows really works. It seems to me we're in agreement but talking about two different things.

      --
      HI, MY NAME IS ISAAC.
    184. Re:Cash for updates? by cduffy · · Score: 1

      Heh, quite so.

      FWIW, a few things you could consider looking into:

      - Are your X drivers well-supported and stable? Traditionally, this is the largest source of stability issues on Linux, though it's been less of a problem over the past few years. Consider using the framebuffer interface [presuming your card is VESA compatible or has framebuffer support, of course] if you suspect this an issue -- yes, you'll lose some speed, if it's handled right you'll also eliminate your X server's ability to access hardware directly, and hence it's ability to crash the machine.

      - Is your hardware flaky? Run memtest86 and like tools. Different operating systems tend to stress different parts of the hardware, so you can have hardware problems that cause crashes frequently on one OS and rarely if at all on another. In my experience, this right here is perhaps the leading cause of system instability on Linux systems, particularly as XFree86 has been stabilizing.

      There are the occasional other drivers that are a little questionable (if yer running your primary drive off firewire, for instance, I'd look in that direction) -- but hopefully one of the items I mentioned above will help you resolve your stability issues on Linux.

      Good luck!

    185. Re:Cash for updates? by KLP-2002 · · Score: 1

      last time I saw msdn was free: http://msdn.microsoft.com/library/ as for VS being free, have you tried Web Matrix? ch

      --
      GNAA rocks - cumming to your town soon!
    186. Re:Cash for updates? by Dr.+Photo · · Score: 1

      It just comes down to what's best for how one works. And how much one is willing to sacrifice for security and stability. Every OS balances between these three pilars.

      I'm guessing a certain crash-prone OS leans decidedly toward the "Sacrifice" pillar. ;-)

    187. Re:Cash for updates? by Microsofts+slave · · Score: 1
      I'm sorry for sounding as if software writing is easy, i know for a fact that it is not, but the least that microsoft could do is at least realize that it has made mistakes and offer to fix them instead of lording them over the common user waiting for him to send in a credit card number.

      --

      Tragek

    188. Re:Cash for updates? by Microsofts+slave · · Score: 1
      I meant that Windows XP is quite sufficent for the average user (eg. Mom et. Dad) however for a power user like me (My mother cant understand how i can have 12 browser windows open at the same time, an openoffice doc and winamp, all at once. She has only one or two windows open ever) i need to have stability. the fact that i have had to reboot at least 5 times within the past week is not a testament to good testing (again, i dont blame coders they have way too much on their hands already).

      If this OS had been tested against the most demanding of users loads, i doubt we would be running a system that resembled windows today. I personally dont mind winxp, it is kinda purdy with a little tweaking, and with many third party apps you can get it to be more operable.

      I would like to see windows progress beyond what it is now, where a single app can lock it so badly that it needs to have the power plug pulled.

      Again, FreeBSD, i have crashed lots of apps, and the worst thing that has ever happened is that i get a huge core file being dumped onto my nearly empty home partition.

      --

      Tragek

    189. Re:Cash for updates? by Reziac · · Score: 1
      In my experience, "Windows crashes" are seldom the fault of Windows itself.

      BSODs are nearly always due to a hardware fault: either crappy firmware, an outright conflict, or a shitty driver.

      Crashing "all the time" is usually due to lack of regular maintenance (being mostly that weekly defrag whether you think it needs it or not, killing orphaned tempfiles, and an occasional registry scrubbing), or due to running too much crapware (typically represented by a systray full of "I-dunno" stuff like you mention). Non-Intel hardware and memory or PSU faults can also contribute (systems with AMD CPUs and/or non-Intel chipsets crash a LOT more often than pure Intel systems).

      Who, me? I have a bunch of WinBoxen (95/98/ME/XP), and they have OS crashes seldom to never.

      See also How I Make Windows Stable. :)

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    190. Re:Cash for updates? by fshalor · · Score: 1

      For me, working with MS products is a bit of a sacrifice: I sacrifice my integrity and control to conform to something that "everyone" uses.

      Case example. I spent over 3 hours yesturday at the helm of a win2k box which I built from components working on a Power Point presentation in Office XP with three other people. I didn't get it to crash, but I ran into so many little quirks which slowed us down.

      1. Three Mathtype equations were displayed in *MIRROR* print some how. Litterally! I deleted them and pulled a fresh set of the three out of another Doc.
      2. When pasting them one at a time, I'd resize the first one, and lo and behold, as I pasted the second one, the first one moved and suddenly grew back to it's original size, even though I hadn't touched it. Same thing happened with the third.
      3. At least 15 times, the font would randomly change size for no reason, causing a major portion of the page to get messed up.
      4. Bullet behavior was extremely randomized and would automagically indent, or would shift text without indenting. As there's supposed to be a space after a bullet before text, this got worse.

      I had to open the document twice in Open Office, make font changes/bullet fixes, and then put it back in Power Point to get it right.

      Should I have to pay for "updates" to the software? Shoudl I pay for Mathtype? I prefer Lyx. It doesn't make stupid guesses about what I mean.

      --
      -=fshalor ::this post not spellchecked. move along::
    191. Re:Cash for updates? by Anonymous Coward · · Score: 0

      want to make windoze crash? rapidly plug in and unplug any usb device. watch in awe and amazement.

    192. Re:Cash for updates? by zero_offset · · Score: 1
      Microsoft made you pay twice for NT 5. Win2K is NT 5.0, XP is NT 5.1. Same difference.

      I'm hoping you got +5 Informative for the MacOS part, and not for the glib MS-bashing crap. While Win2K and XP do share a lot of code, there are significant differences (such as drivers running in the user ring). Unfortunately, most of those differences mean WinXP isn't nearly as stable as Win2K was. If you had a clue, you would have compared Win2K to the Windows Server 2003 family. At the OS level, they're far more closely related than WinXP is to either of them.

      --

      Slashdot quality declines as the number of hot grits posts decreases. - Provolt's Law, Apr-09-2005

    193. Re:Cash for updates? by dadragon · · Score: 1

      I'm hoping you got +5 Informative for the MacOS part, and not for the glib MS-bashing crap. While Win2K and XP do share a lot of code, there are significant differences (such as drivers running in the user ring)

      I was bashing the (l)user who claimed that 10.2 vs 10.1 was a mere point release, which is mathimatically true. Mac OS X 10.1 and 10.2 have as many differences between OS X 10.1 and 10.2 as there are between 2K and XP. I know that Win2K and WinXP have signifigant differences, as I use both.

      If you had a clue, you would have compared Win2K to the Windows Server 2003 family.

      I am looking forward to trying out 2003 server, but I'll have to wait until University starts in September and I can get it legally for free (as in beer). 2K server isn't a bad OS, but I like BSD and Linux better.

      --
      God save our Queen, and Heaven bless The Maple Leaf Forever!
    194. Re:Cash for updates? by dsplat · · Score: 1

      i once had an nvidia driver lockup

      Did you find a good, stable solution? I've got a system with an nVidia card and I've been having stability problems with it. I know there are some other issues that are the downstream results of crashing and trashing a couple of filesystems. I'm planning to reload it, and if there is a good way to correct this nVidia driver issue, I'd like to know about it.

      --
      The net will not be what we demand, but what we make it. Build it well.
    195. Re:Cash for updates? by 1lus10n · · Score: 1

      as far as dealing with the nvidia drivers there are no "stable" solutions that include using it. you basically have two choices;

      1. use the unaccelerated 'nv' driver from the X install/kernel build.

      2. forget nvidia and use ATI. i did, and i dont regret it for a second. i get 130fps in quake3 (running in linux, natively) on my athlon 1600+ with a radeon 9000. not much of a gamer, but the few i do play haul ass......

      i think the problem with nvidias drivers is that they wrote them on their own. the ATI drivers were co-written by Xfree and ATI. hell ATI even has drivers available for the Fire series.

      NOTE: the only pain i have with the ATI drivers is that everytime i upgrade my kernel i have to re-build the module, which is tedius.

      NOTE2: if you run gentoo you can install the x 4.3 drivers for the ATI's via 'emerge ati-drivers'.

      --
      "Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe." --Albert Einstein
    196. Re:Cash for updates? by dsplat · · Score: 1

      I checked the documentation for the "nv" driver. Support for the GeForce4 cards was added early in 2002, IIRC. However, it was only released in the latest version. I'm running Debian, and I was waiting until someone considered 4.3 to be stable enough to release a .deb for it. I can live without the acceleration. I'm not really a gamer and the games I do enjoy are mostly strategy.

      Secondly, are you saying that the ATI driver supports nVidia cards? If that's the case, I'll have to check it out.

      We should probably take this discussion to e-mail. You can reach me at "dsplat at rochester dot rr dot com".

      --
      The net will not be what we demand, but what we make it. Build it well.
    197. Re:Cash for updates? by neutronium · · Score: 0

      Blah, you're not wrong, but an insane amount of the problems I've chased for people involve bad 3rd party drivers for the framitz device that people just had to have the latest and greatest for. Having done driver work on several platforms, Windows is a PITA, but not the hardest out there. It's just that the truth is there are waaay more devices supported for windows and some of the people hucking drivers over the wall are pretty lax. (I've seen some pretty bad small distro *nix drivers too.)

      Hmmm. I seem to have strayed into logic. Brace for /. smite

      --
      This opinion composed entirely of 100% recycled electrons.
    198. Re:Cash for updates? by Anonymous Coward · · Score: 0

      well lets see, when did os x come out as the last free upgrade? I belive it was 10.1. which was around the same time windows xp came out. Now in order to compare the 2 most computers that come with xp come with the home edition. you could get pro for 99 dollars as an upgrade then. Simple enough and if u wanted 10.2 of os x u had to pay 129 dollars. Plus with this september coming up for 10.3 thats another 129 dollars you have to pay to stay current. While with xp u just install the free service pack. So as of this september, you'd have paid 161 dollars more for os x to stay current. Next time get ur facts straight. Typical mac zealot, leaving out the facts that don't favour their argument. Too bad you lost because of it. And besides, wasn't windows 2000 out before os x was? By about 2 years. :) And if you compare windows 2000 to windows xp, there is much improvement in the OS for sure. I'd rather pay for a new OS every 2-3 years then a new one at a cheaper price every year which ends up costing me more money in the end. Now think about that.

    199. Re:Cash for updates? by Anonymous Coward · · Score: 0

      well lets see, when did os x come out as the last free upgrade? I belive it was 10.1

      When did Windows have the last free upgrade? Never, excluding service packs, which Apple also gives out for free.

      Now in order to compare the 2 most computers that come with xp come with the home edition. you could get pro for 99 dollars as an upgrade then.

      So, you buy a new PC and you already have to upgrade it? If you buy a Macintosh it already comes with a complete non-crippled latest version of the OS.

      Simple enough and if u wanted 10.2 of os x u had to pay 129 dollars.

      Actually, since we're comparing new computers, the Mac would have already come with the latest OS, which is 10.2. We're at $0 on the Mac side.

      Plus with this september coming up for 10.3 thats another 129 dollars you have to pay to stay current.

      So now we're at $129 for the Mac. We're still at $99 for the PC. A $30 difference.

      While with xp u just install the free service pack.

      Well, if we're talking about staying current with service packs, they're free on the Mac, too.

      So as of this september, you'd have paid 161 dollars more for os x to stay current. Next time get ur facts straight.

      Actually, it's $30.

      Typical mac zealot, leaving out the facts that don't favour their argument

      Huh? I left out no facts,. You invented some that I left out, but that's because they don't exist.

      Too bad you lost because of it.

      Fabricated "facts" don't count in an argument. 10.2 is free with new computers just as XP is free with new computers, ergo that first $129 doesn't need to be there.

      And besides, wasn't windows 2000 out before os x was? By about 2 years.

      Yep, just as Mac OS X 10.2 was 2 years after 10.0, and it cost $129, whereas XP is more for an upgrade from 2000, though I don't know the exact figure.

      And if you compare windows 2000 to windows xp, there is much improvement in the OS for sure.

      That's true, but don't let version numbers fool you. 10.2 is a huge improvement on 10.1 as well, well worth the money.

      I'd rather pay for a new OS every 2-3 years then a new one at a cheaper price every year which ends up costing me more money in the end. Now think about that.

      So you could skip OS X version numbers. It's now stable and anything that runs on 10.2 and up should always run on 10.2 and up. Skip 10.3, and then buy 10.4. It'll still cost $129.

      Also, it'd do you well to learn to spell,and your grammar is terrible.

  2. skewed statistics. by vanadium4761 · · Score: 5, Informative

    The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted. Whenever an app crashes the windows error reporting system fires off a log to microsoft regarding the crash. I bet 90%+ of these crashes have nothing to do with windows.

    1. Re:skewed statistics. by ejdmoo · · Score: 4, Insightful

      Maybe it's possible that they didn't count those? The error report is more than just a ping, it actually contains information on what crashed and sometimes even sends a memory dump.

    2. Re:skewed statistics. by arf_barf · · Score: 3, Interesting

      Whenever I close my VB 6 IDE it crashes on my WinXP system, followed by this annoying Bug Report dialog. So, yes, this might have skewed the numbers a bit, but then again it's a MS product :-)

      P.S This never happens on my Win2K workstation.

    3. Re:skewed statistics. by theNote · · Score: 1

      Aboslutley.

      In fact, I've never had win2k crash on me.
      Although, I integrate a product we make with a god awful program written in who knows that consistenly crashes.
      Every time I make it do this (which is probably 30-35 times a day) an error report is sent!

    4. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Isn't the OS supposed to prevent the app from taking the entire system down? We are talking about OS crashes, not application crashes, right?

    5. Re:skewed statistics. by supremebob · · Score: 1

      Also, don't forget that most older Windows OS's do not have the error reporting system installed, and that most of those crash logs are coming from Windows XP and Windows Server 2003 systems.

      I'd bet that the 5% number would be much higher if Windows 95 and Windows 98 systems had this crash reporting software installed, because those OS'es were far less stable than Windows 2000 and XP.

    6. Re:skewed statistics. by Anonymous Coward · · Score: 0

      No, Bill was talking about app crashes, not bluescreens.

    7. Re:skewed statistics. by Anonymous Coward · · Score: 5, Informative

      Uh, No.

      The statistic is highly scewed because most people don't send the crash report to Microsoft.

    8. Re:skewed statistics. by Anonymous Coward · · Score: 0

      You are so right. A program crash that causes the whole system to crash has nothing to do with the underlying operating system. And when you ring a bell angels get their wings. /sarcasm

    9. Re:skewed statistics. by The+Masked+Fruitcake · · Score: 5, Funny

      You're absolutely right. I've found that by not installing or running any software, I can dramatically improve the performance and stability of Windows.

      --
      Sola Scriptura * Sola Gratia * Sola Fide * Solus Christus * Soli Deo Gloria
    10. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Actually, programs running at a normal level of privilege should not be capable of crashing the system. A system crash usually indicates kernel or driver problems.

    11. Re:skewed statistics. by homer_ca · · Score: 2, Insightful

      I think the Windows error reporting service can only handle application errors and non-fatal system errors. If there was a BSOD or a hard freeze, the service wouldn't be running any more to report the crash, although theoretically it's possible for the service to check for a BSOD crash dump file and send a report after rebooting.

      As far as the 5% have apps that crashed twice or more a day. That's not hard to imagine:

      "'random shareware app' has generated errors."
      WTF? Run it again.
      "'random shareware app' has generated errors."
      There you go. 2 crashes.

      Old versions of Yahoo Messenger crashed like that all the time, and Mozilla 1.4 still crashes like that, usually when I'm closing the app. And I turned off error reporting for privacy purposes.

    12. Re:skewed statistics. by ScrewMaster · · Score: 1

      Just FYI, under XP you can turn off the error reporting function so you just get the regular Win2K-style "your app is toast have a nice day" GPF dialog that we've all come to know and love.

      --
      The higher the technology, the sharper that two-edged sword.
    13. Re:skewed statistics. by JanneM · · Score: 5, Interesting

      The numbers they quote are system crashes, not application crashes. An operating system that allows a user-level app to cause a system crash is poorly designed. It doesn't matter if the fault originated in the OS itself or not.

      --
      Trust the Computer. The Computer is your friend.
    14. Re:skewed statistics. by Anonymous Coward · · Score: 0

      You're right. I have seen plenty of program crashes under Windows XP, but I have never seen a BSOD.

    15. Re:skewed statistics. by Alien+Being · · Score: 1

      Are you saying that MS gets a crash report for non-MS apps and that Gates is taking the blame for those crashes? Or are you saying that Windows is stable but MS apps crash a lot?

      Care to post a link to the methodology for these statistics?

    16. Re:skewed statistics. by jon787 · · Score: 1

      I wonder if these include those manually initiated blue screens I cause on people's computers.

      CrashOnCtrlScroll

      --
      X(7): A program for managing terminal windows. See also screen(1).
    17. Re:skewed statistics. by Cali+Thalen · · Score: 5, Insightful

      You're also assuming that the people who get the crashes actually SEND the error report...I crash multiple times daily, and have stopped bothering to send the reports at all (mostly because it's the same app that usually crashes...Internet Explorer)

      --
      Chaos, panic, disorder...my work here is done.
    18. Re:skewed statistics. by Anonymous Coward · · Score: 0

      On my XP box, the error log crashes 90% of the time. How can the stats ever be close to the truth if I'm not even able to send the error log.

      I wouldn't be suprised if the error log was designed to be non-functional.

    19. Re:skewed statistics. by justMichael · · Score: 1

      I would venture to guess that those numbers are also skewed in the other direction by people like me that do not allow the notifications to be sent...

      So it may very well be a wash. Although I doubt there are as many users that don't send the reports as there apps that crash all day long.

      But I also doubt that Bill would say publicly that 5% of all windows systems crash multiple times a day if the number wasn't actually a little higher.

      Just a thought.

      Of course I recently switched, so I could be full of it.

    20. Re:skewed statistics. by Anonymous Coward · · Score: 0

      That type of 'skewage' is taken into account for the report. You also have to count the non-reported crashed, the random reboots (non-crash), the hard-lockups, and the disconnected systems that don't make their way to this report. When you're dealing with averages, it all comes out in the wash.

    21. Re:skewed statistics. by Anonymous Coward · · Score: 0

      You're hilarious!! First complain the quoted statistic is heavily skewed and inaccurate, then pull a 90%+ number out of your ass with no more justification than "I bet". And Slashdot is reputedly full of Linux zealots?

    22. Re:skewed statistics. by vanadium4761 · · Score: 2, Interesting

      I have a win2k server machine running here that is running a domain controller and file serving for a telephony application. This machine is not connected to a routable network of any kind, and it is only connected to the telephony boxes (just dos boxes with voice cards in them). This machine hasn't been restarted in nearly 2 years. Tell me that isn't reliable!

      Obviously in normal enviroments you will reboot more frequently to apply patches/service packs, but when the machine is in a isolated enviroment like this there is no need.

    23. Re:skewed statistics. by Anonymous Coward · · Score: 0

      My copy of this article says that computers crash, not a application. If a application crashes the computer (how else?), I don't blame the application. Ok, I do, but I blame the OS too.

    24. Re:skewed statistics. by MasteroftheVoxel · · Score: 1

      no no no, its not application crashes at all.
      Applications crash all the time but don't take down windows and don't send out the error report. Many Microsoft applications DO send out error reports but that shouldn't be confused with windows crashing.

      Yes, programs like Yahoo IM have caused windows to crash, but as every OS designer should know that is because of a problem in the Operating System (windows) and not in Yahoo - as it should fail gracefully without taking down the OS. A well-writtem operating system should NOT allow user programs to crash it. This isn't as hard as you think (see Linux). When the whole computer crashes - its almost always Microsofts fault. The rare exception is crashes due to device drivers - since they can be consider part of the OS, they can take the system pretty easily. Microsoft writes many of these though too.

    25. Re:skewed statistics. by David+Hume · · Score: 4, Insightful

      The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted. Whenever an app crashes the windows error reporting system fires off a log to microsoft regarding the crash. I bet 90%+ of these crashes have nothing to do with windows.


      A couple of observations.

      First, just because an application crashes under Windows does not necessarily mean that it is the fault of the application, or that there is an error in the application's code. A bug in windows could cause the application to crash. (Does anyone remember the days of "Windows isn't done until [fill in the blank] won't run?") If I fall because the foundation under me crumbles, is it my fault? Does it imply that there is something wrong with my legs, or my sense of balance? Or is it because maybe something was wrong with the foundation?

      Secondly, I suspect that the 5% number is low. As I recall, when an application crashes, the windows error reporting system puts up a "Yes / No" dialog box asking permission to fire off an error report to Microsoft. I know many people who routinely click "No" because they don't want to be bothered and/or don't want to send any information to MS about their box. I suspect that many more people see that dialog box than click "Yes." Thus, crashes are under-reported.

    26. Re:skewed statistics. by supremebob · · Score: 5, Informative

      Actually, the error reporter service is smart enough to handle BSOD's. Once the system reboots, the error reporter notifies the user of the user of the problem (Which is stupid, because most people have a clue that there is a problems if their system suddenly reboots itself!), and gives them an option to send part of the core dump to Microsoft.

      I've found the feature to be really annoying while you're trying to debug the problem, however, so I usually turn it off.

    27. Re:skewed statistics. by kannibal_klown · · Score: 2, Informative

      Back in the bad old days of Win 9x amd Win Me; yes, the apps would crash the ENTIRE OS. Those OS's were utter pieces of trash. I even started using BeOS instead. Anyway, fast forward to TODAY, we see that Win2k and WinXP are VERY TOLERANT of apps crashing. Sure, I've had an app crash (even Internet Explorer). HOWEVER the os's keep un trucking. Right now I'm on 90 days of uptime. Pre Windows 2000 SP1 sucked ass. But since then, it hasn't been that bad.

    28. Re:skewed statistics. by Flossymike · · Score: 2, Insightful

      Regarding those crashes there are two thoughts which come to mind straight awy:-

      1) Individual application crahes shouldn't bring the whole OS down

      2) Most people don't report these crashes

    29. Re:skewed statistics. by Jeremiah+Blatz · · Score: 4, Informative
      homer_ca writes:
      I think the Windows error reporting service can only handle application errors and non-fatal system errors. If there was a BSOD or a hard freeze, the service wouldn't be running any more to report the crash, although theoretically it's possible for the service to check for a BSOD crash dump file and send a report after rebooting.
      That is exactly what ti does. My girlfriend's laptop (XP Home) had a defective heat sink, so the vid card was overheating and crashing Windows. After it came back up, it sent off an error report to MS. (BTW, free repair, compaq paid Airborne Express shipping both ways, and had online maintenance tracking. Not too shabby.)
    30. Re:skewed statistics. by Anonymous Coward · · Score: 0

      If there was a BSOD or a hard freeze, the service wouldn't be running any more to report the crash, although theoretically it's possible for the service to check for a BSOD crash dump file and send a report after rebooting.

      Actually if you look in your logs after a some outage -crash or otherwise- you'll notice a message that says "windows stopped abnormally" or something to that effect.

    31. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Why would Microsoft skew the number to make them look bad? You mean to tell them that Microsoft or any company for that matter is going to accept fault more than their fair share. No they are not. I am sure the limited this to the least possible percentile and then reported on that.

    32. Re:skewed statistics. by rwise2112 · · Score: 1

      Actually these can't be system crashes, because if the system is crashed, then it cannot send the error report, and anyone who uses Windows XP knows these error reports occur immediatly, not after a reboot.

      --

      "For every expert, there is an equal and opposite expert"
    33. Re:skewed statistics. by vanadium4761 · · Score: 1

      This is basically my experiance. This isn't specific to windows apps. I have just as many problems with random shareware/freeware apps on my Linux machine as I do my XP machine. Just everytime something happens in windows, it prompts you to send a log in to Microsoft via windows error reporting. Additionally, I think this quote may be misleading as to what Gates actually said. As I mentioned in another post I would love to see the original transcript of this speach. The reporter glossed over this 5% statistic in the NY times article, and Paul Thurott who covered the same speech made no mention of it. Paul is typically very critical of Microsoft and I would think he would jump all over a statistic like that if there was any merit any it. The fact is Windows got a bad rap for stability back in the 9X releases, but thats just not the case anymore. I restart my workstation maybe 1 or 2 times a month, and I have 2k servers that have uptimes of nearly 2 years (not connected to any external network of any kind so no need to patches/service packs).

    34. Re:skewed statistics. by lannocc · · Score: 1

      I think the Windows error reporting service can only handle application errors and non-fatal system errors. If there was a BSOD or a hard freeze, the service wouldn't be running any more to report the crash, although theoretically it's possible for the service to check for a BSOD crash dump file and send a report after rebooting.

      In fact, from personal experience, Windows does open the error reporting tool after rebooting from a BSOD or hard freeze.

      Also, according to the article, "5 percent of all Windows-based computers now crash more than twice each day" (emphasis mine). Based on the wording this leaves me to believe he is referring to actual OS crashes and not simple application crashes. Of course, my interpretation may very well be wrong.

    35. Re:skewed statistics. by SoupaFly · · Score: 1

      If there was a BSOD or a hard freeze, the service wouldn't be running any more to report the crash, although theoretically it's possible for the service to check for a BSOD crash dump file and send a report after rebooting.

      It's not only possible, that's what the error reporting system does. I know, it happens to me a few times a week (WinXP). It doesn't seem to catch every lock-up, but most of them.

    36. Re:skewed statistics. by beebware · · Score: 1

      True, true. At the moment, my WinXP box has been up for over 24 days continually (and continually connected to the Internet via ADSL for 16 days) - I've only had one major gripe with it. When I use Internet Connection Sharing to a Debian Linux box that I'm installing, it does crash Windows Network. Of course, Windows then offers to send a crash report - but since it's the network stack that's somehow screwed up, it's not able to...

    37. Re:skewed statistics. by donutz · · Score: 1

      "Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day."

      Well from the article, it sounds like the whole computer is crashing, but it likely refers to crashing programs. Heck, I just taught a class yesterday and two computers had IE freeze, requiring you to kill the program, which brought up the error reporting thingamajigger.

    38. Re:skewed statistics. by edashofy · · Score: 4, Insightful

      The debate here is whether the NYTimes is reporting the statistics right. We all know that the Windows Error Reporting service generally jumps up at us whenever we have an application crash, which is the fault of the application. Having not seen a real, bona-fide BSOD on my own Windows machines in years (literally), I don't know whether the crash reporting service reports them to MS or not.

      Whether the NYTimes reporter can tell the difference between an application crash and an OS crash is up for debate (I'd say there are 50/50 odds either way).

      That number is also a huge aggregate of apples and oranges. It doesn't make a distinction between 9X kernels and NT kernels, which I would bet have wildly different numbers of OS crashes (just about anything can blow up a 9X kernel, NT kernel BSODs are generally caused by faulty device drivers, hardware faults, and OS bugs).

      The real problem WRT crashing on NT kernel machines is the device drivers running in kernel space. This means that a non-OS part of the system can zap the OS part of the system. Thus, even if you do convert everybody to an NT kernel-based OS, you're probably going to continue to have trouble with people that run terribly bad hardware with equally terrible device drivers. Unfortunately, most people don't understand that buying that white box ethernet card from Fry's or that roundy-looking-box-with-crappy-monitor consumer PC from Best Buy really *can* hurt you in the morning.

      When and if MS rearchitects the Windows kernel so device drivers run in user space, or some protected space, I think that the so-called reliability gap between UNIX/UNIX workalikes and Windows will be very, very small indeed.

    39. Re:skewed statistics. by jafac · · Score: 1

      Nothing to do with Windows, and everything to do with the buggy, crappy, poorly documented, unstable, MFC framework these "poorly written" apps are 99% coded in.

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    40. Re:skewed statistics. by nlvp · · Score: 1

      Right, but with my WinXP computer, launch random app., wait for crash, realize computer is now running really slowly and lacking system resources. Check running processes and realize there's a whole load of junk in there and you've no idea where it came from (along with many many instances of svchost and others), watch system gradually come to almost a grinding halt, try to manually end useless processes, realize that most of your system resources are neither in use nor free and that every time you type a single character into word, the entire swap file needs to be swapped through the memory, and reboot the piece of junk yourself because it's become slower than a 386 running Windows 3.1.

    41. Re:skewed statistics. by bhtooefr · · Score: 1

      Not to mention, harassed privacy-conscious geeks click Don't Send when it crashes, so that screws everything up (but it does mean more MS software in the report system).

    42. Re:skewed statistics. by bhtooefr · · Score: 1

      Windows 2000 DOES have it, BTW (at least with SP3/4), and Windows ME has it in IE6 only. (but not IE5.5, AFAIK, and I've seen IE6 not do it on 98)

    43. Re:skewed statistics. by smack_attack · · Score: 1

      What series? I think i have the same problem with mine but it's out of warranty and they tell me to take it to Best Buy or Circuit City (no fucking way).

    44. Re:skewed statistics. by jafac · · Score: 1

      Ever had an App like Explorer.exe crash?

      Ever had it freeze because the threading model used in Explorer.exe is garbage, has been since 1995, and Microsoft never bothered fixing it?

      Ever have your system hang because explorer.exe was stuck trying to read a bad CD-ROM, or a network drive that dropped out?\

      Even Apple re-wrote their file-system browser (Finder -> MultiFinder -> OS X Finder -> Panther Finder) several times.
      Windows schmucks have been stuck with the same lame-ass Explorer.exe for 8 years.

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    45. Re:skewed statistics. by Anonymous Coward · · Score: 0

      no, because this statistic covers Win98 too, which doesn't have error reporting

    46. Re:skewed statistics. by jafac · · Score: 1

      It's all part of their recently announced scheme(s) - to invest $8B in R&D, hire 5000 new (Indian) workers. They're going to sink this money, then in a year, come out with NEW statistics showing how they've actually improved the situation.

      Well - ain't gonna happen until they ditch MFC and rewrite Explorer.exe. With DotNET, that's half the battle. As long as their runtime is solid. . .

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    47. Re:skewed statistics. by mcrbids · · Score: 1

      I think the Windows error reporting service can only handle application errors and non-fatal system errors.

      Which would be pure crap.

      I've developed applications for workflow automation, and during the beta period, I've developed a rather extensive error logging/reporting system that lets me know exactly what was going on in the program at the time it crashed, as well as a large amount of information about the operation of the program just prior to the crash.

      With this, it's almost like having the program in front of me - with perfectly acceptable performance degredation.

      If the program crashes, next time you run it, if it's on the 'net, it asks you for what you were doing at the time it crashed in order to help debug what the problem was.

      Why can't 'doze do this?

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    48. Re:skewed statistics. by Omestes · · Score: 1

      Actually my old copy of Win98se probably only seriously crashed once a week, BSOD I mean. The only time it locked up was with hardware issue, and bad installs. The other crashes were due to my constant reg tweaking.

      My copy of XP pro SP1 has only BSOD'd once, and that was because I tried to install a scanner driver for 2k, and it BSOD'd, and then I retried twice and BSOD'd both time. Once I had explorer.exe crash. B ut other than that it is completely free of nasty crash bugs, just some slow downs. Very stable.

      Most crashes in windows is because of people doing stupid stuff, or installing bad things, they are not completely inherent in the OS. I'd say the Windows/Linux stabilty comparisons are not really that different, considering that Linux has a more knowledgable and tech savvy user-base than windows, the choice of Ma and Pa Average. And beleive me, Ma and Pa average could probably do something stupid enough to screw up any OS, and with Linux their screw-ups would be WORSE.

      --
      A patriot must always be ready to defend his country against his government. -edward abbey
    49. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Right. Mine never crashed in seven years. I just did not boot it.

    50. Re:skewed statistics. by DoctorPepper · · Score: 1

      (Does anyone remember the days of "Windows isn't done until [fill in the blank] won't run?")

      Hell yes! I still remember reading the PC Magazine article where John C. Dvorak uttered the immortal: "DOS ain't done 'till Lotus won't run" quote!

      Man, I'm getting old!

      --

      No matter where you go... there you are.
    51. Re:skewed statistics. by lurgyman · · Score: 5, Funny

      ...and Windows barely crashes at all when I select "linux-2.6.0-test1" at the boot prompt :)

    52. Re:skewed statistics. by AndroidCat · · Score: 1

      Some MS apps ask to send an error report even under Win98. (I forget which ones, possibly WMP.) Not that I let them.

      --
      One line blog. I hear that they're called Twitters now.
    53. Re:skewed statistics. by aetherspoon · · Score: 1

      Yeah, but the reason why it tells you after it rebooted is incase a user is not at his/her workstation. Remember, by default XP automatically reboots after a BSOD.

      --
      --- Ãther SPOON!
    54. Re:skewed statistics. by sentientbeing · · Score: 2, Funny

      True, but even the worst written application in the world shouldnt bring any operating system to its knees should it?
      The OS should sandbox the applications, and protect itself instead of relying heavily on deep integration.
      I remember a story a while ago about Linus Torvalds. He was discussing work on an operating system (I dont think it was Linux) with another programmer who told him "I wrote a application last night that crashed the OS".
      Linus replied "oh ive got something like that......its called 'explorer'.

      --

      ------
      beware he who would deny you access to information, for in his mind he dreams himself your master
    55. Re:skewed statistics. by jetmarc · · Score: 1

      Probably most people with a pirate version of WinXP (and phone-home
      activation deactivated) also "don't send" crash reports to Microsoft.

      I don't have a "private versus official installations" statistics at
      hand for WinXP, but this link suggests a 10:1 ratio for OfficeXP (4th
      line from bottom):

      http://www.iriscom.co.uk/Iris/access2k.htm

      Now do the math and remove the skew.

    56. Re:skewed statistics. by LiquidCoooled · · Score: 1

      goto your addin manager and remove all unneeded addins, crashes like you are experiencing are usually caused by misbehaving little beasties like that. :)

      --
      liqbase :: faster than paper
    57. Re:skewed statistics. by LiquidCoooled · · Score: 2, Interesting

      Even when they do send them - how the hell can they work out AppCrash percentages - theres no way they can tell.

      Or is there something they arent telling us.....

      --
      liqbase :: faster than paper
    58. Re:skewed statistics. by Doug+Neal · · Score: 4, Informative

      You will get one after a BSOD (or as they are known in NT/XP a "stop" error). On the next reboot it says "the system has recovered from a serious error", gives a few cursory details about it, and prompts you to send an error report.

    59. Re:skewed statistics. by bhtooefr · · Score: 1

      Yeah, but Microsoft re-wrote their file-system browser several times too (MS-DOS Executive -> File Manager 3.0 -> File Manager 3.1 -> Explorer 4.0 -> IExplore 4.0 -> Explorer 5.0). Yes, I split the versions of File Manager intentionally, because the file tree handling changed A LOT between the two. Explorer changed when IE4 came out, and when Win2k came out (I don't deny that it's not the most stable... or much different).

    60. Re:skewed statistics. by MSTCrow5429 · · Score: 1

      Nope. My XP system was crashing on a regular basis (due to what appears to be the nVidia Detonator 44.03 drivers being ridiculously unstable). There is a STOP error, dump, depending on your configuration, and then it restarts, or does nothing, depending on your configuration again. As soon as you log onto an account with Admin privileges, the system will prompt the user with an error reporting box, then transfers the report, then there is a 50/50 chance the Online Crash Analysis will have any idea what happened.

      --
      Slashdot: Playing Favorites Since 1997
    61. Re:skewed statistics. by grammar+fascist · · Score: 1

      Har. It's a lovely feature, isn't it?

      My big problem currently is with phantom reboots on my wife's computer. It always tells me a "device driver" caused the problem, but it never says which one.

      Anybody know how to extract that information from the OS?

      --
      I got my Linux laptop at System76.
    62. Re:skewed statistics. by mwing · · Score: 1

      Well I've only had a few crashes with XP that didn't originate from Windows. During the same timeframe (1 year) I've had zero crashes with my main box (yeah, Linux...)

      Anyway, I've never ever sent an error report to M$. Who knows what other information is passed on at the same time.

      And I will not believe that MS is reading all of the millions of error reports anyway...

    63. Re:skewed statistics. by arf_barf · · Score: 1

      tried that already. But, it might have something to do with the VB 6 version (Professional) and that the project has a resource file. Don't know.

    64. Re:skewed statistics. by Eminor · · Score: 1

      The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted.

      Yes, but the statistics are furthur skewed by the fact that they only include computers that crash twice or more a day, which is fairly rare (relatively). If 5% is "fairly rare", then I'd like to see crash statistics for all windows Machine. Break it down by OS version. Provide average hours to crash. Provide other useful statistics as well.

    65. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Do you write all your code in italics, too?

    66. Re:skewed statistics. by Overly+Critical+Guy · · Score: 1

      Which is stupid, because most people have a clue that there is a problems if their system suddenly reboots itself!

      So biased. Why is that stupid? Maybe someone has no idea what happened. Maybe they thought they acccidentally rebooted. Maybe they thought it was someone playing around. Maybe, maybe, maybe...

      Just pointing out that something so ridiculously obvious and logical, because it's Microsoft, is considered stupid. If it were Linux, it'd be another story.

      --
      "Sufferin' succotash."
    67. Re:skewed statistics. by DrakeX · · Score: 1

      I agree that the results are skewed BUT you neglected to also mention the fact that when presented with the option to send the error report to micro$oft, many people don't bother answering "yes".

    68. Re:skewed statistics. by Fred+Ferrigno · · Score: 1

      The only times I ever saw BSODs in 9x were usually during hardware swaps, if then. One headless 98se box I had was up continuously for 80 days, and died only then because the power went out. Yes, it is easy to crash a Win9x box, mainly because any random app or faulty driver can take down everything and royally screw things up. But honestly, if you're not stupid, you learn quickly what causes instability, and you can get rid of it. (Insert crack about Windows/RIAA/Saddam Hussein.)

      The stability of a system has more to do with the person running it than the OS it's running. Give a Linux machine to some people, and not only could they find ingenious and theoretically impossible ways to crash it, they'd also find a way to install Gator, Bonzai Buddy and that stupid "Pop-Up Blocker" program that creates more pop-ups.

    69. Re:skewed statistics. by Sexy+Commando · · Score: 1

      There's Event Log if you right click on my computer and choose "Manage"

    70. Re:skewed statistics. by betadog · · Score: 1
      The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted. Whenever an app crashes the windows error reporting system fires off a log to microsoft regarding the crash. I bet 90%+ of these crashes have nothing to do with windows.

      Gee, I run a whole lot of poorly written apps on my linux box and _they_ don't seem to crash linux very often. I assert that every instance where an OS can be crashed by poorly written apps is a bug.

    71. Re:skewed statistics. by NanoGator · · Score: 1

      "This machine hasn't been restarted in nearly 2 years. Tell me that isn't reliable!"

      I just finished a two-day render on my dual Athlon machine here using Lightwave. I had two instances of Lightwave open, each rendering a different scene. I had the affinity set so that each instance of LW had its own processor. While it was doing that, I was browsing the web with Opera and occasionally firing up Photoshop to examine the latest image rendered. When that was all done, I fired up After Effects and did several different passes on the imagery to get it into a final state. From there, I used Windows Media Encoder to make a .WMV file so I could host it on our site.

      After doing all that, my machine is eager to perform. This type of work is not uncommon for me and I have uptimes of roughly 12 days. Okay, that's not brilliant from a Linux point of view, but considering what all I get done and how much activity is happening on the processors and on the video card, I think it's not too bad. (I have a dual monitor setup to boot.)

      BSODs? Nope. Haven't seen one since I first put a Sound Blaster Audigy in it. Crashes? Ehhh towards that 12 day mark I can have an app go stupid on me. Games? Hell yeah.

      I'm not computer lucky here. My desktop at home is a similar setup with virtually the same up-time. (it's a little shorter, I think it's because I play games on it.) My previous desktops at work and at home all worked just as well.

      As for a server, I haven't built a Win2k server. But I've got an NT4 server running exchange that's got an uptime of 108 days and is still performing marvelously. (I should point out that the up-time of it went up dramatically since I closed it off as an open relay. Man, being a newb with MS can really bite you in the ass.)

      Okay, Windows ain't perfect. But when you can do all the fun stuff of having a PC and not have to reboot it more than once a week, you start reaching a point where you just don't care if Linux has a longer uptime. I do 3D rendering. I haven't lost a rendering to a Windows crash. (or even an LW crash for that matter.) 48 hours of rendering over a weekend can be an expensive loss. You don't shrug and say 'Oh well' if it goes down. Believe me, I'd be the first to toss Windows out the window if it was as 1/10th as bad as the anti-MS zealots here make it out to be.

      --
      "Derp de derp."
    72. Re:skewed statistics. by plugger · · Score: 1

      A device driver *is* part of the kernel. How could a device driver be isolated from the hardware?

    73. Re:skewed statistics. by Anonymous Coward · · Score: 0

      My copy of XP pro SP1 has only BSOD'd once, and that was because I tried to install a scanner driver for 2k, and it BSOD'd, and then I retried twice and BSOD'd both time.

      And we're to trust someone who can't count to 3?

    74. Re:skewed statistics. by rowanxmas · · Score: 1

      I think they took out the BSOD feature, but I get periodic reboots on my XP system, usually when opening fifty-bazillion FirebirdTabs...for pr0...resarch ;)

    75. Re:skewed statistics. by subsolar2 · · Score: 1
      When and if MS rearchitects the Windows kernel so device drivers run in user space, or some protected space, I think that the so-called reliability gap between UNIX/UNIX workalikes and Windows will be very, very small indeed.
      Actually Windows(tm) NT(tm) from version 3.1 through 3.51 the device drivers ran outside of kernel space in a different ring (one or two I think). Microsoft(tm) used to market NT as being more reliable than OS/2 at the time because device drivers under OS/2 ran in ring 0 with the real kernel and could take it down. After MS killed OS/2 in the marketing department MS moved the device drivers to ring 0 in NT 4.0 for "ehansed performance".

      So MS has already rearchitected windows already, not that they can't change their mind and go back the other way for longhorn....

    76. Re:skewed statistics. by thebagel · · Score: 1

      vanadium4761 said: ..."I bet 90%+ of these crashes have nothing to do with windows."

      Uhh, sorry man, but that's just not true. Any crash is basically roots in Windows. One task should not cause an entire system to fail; I thought we learned that with MacOS Classic and Win9x. On any real OS (I hate to use that phrase, but you gotta admit, it's true.), tasks are NOT allowed to crash the system. As evidence you can take the *nix'es: they can run for months, even years, and not crash, even if their individual applications crash. My iBook running OSX 10.2 has been running for 4 months now, despite several software errors (which all, curiously, came from Microsoft Office v.X). I can't say that about my Win2k box, it's only been up 2 days.

    77. Re:skewed statistics. by floydman · · Score: 1

      It sends a log to MS if the admin decides that he should and he presses the "send" button, which i bet most admins dont. Here goes your 90%...

      --
      The lunatic is in my head
    78. Re:skewed statistics. by lseltzer · · Score: 1

      >>Actually Windows(tm) NT(tm) from version 3.1 through 3.51 the device drivers ran outside of kernel space in a different ring (one or two I think).

      Not true at all. Windows NT has never used more than two privilege levels. Remember, those versions of NT also ran on the MIPS, PPC and Alpha chips, which have only user and supervisor modes.

    79. Re:skewed statistics. by vanadium4761 · · Score: 1

      I'd like to point out that the last few release of detonator drivers from NVIDIA are _NOT_ HQL certified by Microsoft.

      That's what you get for installing drivers that haven't been tested/certified by Microsoft.

    80. Re:skewed statistics. by dunadan67 · · Score: 1

      Ha, we don't see the BSOD anymore cause Microsoft likely removed that "feature". Now Microsoft notifies you of system crash via a blank desktop and hidden mouse pointer! But don't worry. If you wait long enough, they'll come back. Really.

    81. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Um, well... yes.

      Its actually both. This number is in fact: completely worthless. I am positive that the application crash rate (not the fault of the OS) is much higher, yet the OS crash rate (the fault of the OS) is much lower. So you are both right I guess.

      Don't hate, friend.

    82. Re:skewed statistics. by molo · · Score: 1

      When and if MS rearchitects the Windows kernel so device drivers run in user space, or some protected space, I think that the so-called reliability gap between UNIX/UNIX workalikes and Windows will be very, very small indeed.

      I hate to burst your bubble here, but the traditional UNIX kernel architechure is a monolithic kernel with drivers compiled in. Drivers are kernel code in the unix model. BSD and Linux follow this model.

      Microkernel platforms like the Hurd and others have the ability to have drivers in userspace. The kernel then just acts as a message passer, moderating the communications between the hardware and user space. This is not by far the standard Unix model.

      Making drivers that don't crash the whole OS can still be done with a monolithic kernel. I get a bunch of bad kernel stuff in Linux 2.6.0-test1 that dumps out a kernel stack trace, and the kernel continues to function. The driver, however, may be toast, or it might get unloaded. Not bad for a development kernel.

      -molo

      --
      Using your sig line to advertise for friends is lame.
    83. Re:skewed statistics. by vanadium4761 · · Score: 1

      You need more ram... :-)

    84. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Bullshit!

      Every time X locks up, it takes the whole OS.

      In Linux, that is. Not FreeBSD. And XP's never locked up for me. Not fucking once.

      Get better hardware!!!!!!!!!!!

    85. Re:skewed statistics. by DavidBrown · · Score: 1

      I agree. Other than when Windows Update tells me to, I reboot only once a week, because I shut down my computer Tuesday mornings prior to work so the cleaning ladies won't accidentally break my computer.

      Even if all of the exaggerated problems with XP are true, it's still the most reliable OS I've ever used, and it still does everything that I want it to do.

      And no, Windows Update hasn't managed to break my computer at all.

      --
      144l. ph34r my 133t l3g4l 5k1lz!
    86. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Yeah, but then you might as well be using Linux.

    87. Re:skewed statistics. by Glial · · Score: 1

      Exactly what I was thinking. And in the case of a hard crash or a spontaneous reboot, one does not have the opportunity to send the error report.

    88. Re:skewed statistics. by supremebob · · Score: 1

      Hmm, good point...

      My experience with Windows crashes in XP Pro or 2000 Server is that you can usually see the BSOD for a second or two before the system automatically reboots. That should be a pretty good clue for most users that their system crashed, but it wouldn't be very helpful if the person wasn't at their keyboard when it happened.

      Oh well, point taken. I guess that the feature does have a purpose, but it can still be annoying while debugging a system that is crashing repeatedly. After seeing that error five reboots in a row while trying to debug a driver issue, it starts to drive you nuts!

    89. Re:skewed statistics. by Anonymous Coward · · Score: 0

      I had some buggy nvidia drivers on my xp system, and contrary to what you are saying, I have found that when the video drivers threw some exception, causing the kernel to crash, and the system to immediately reboot, when xp started back up, it says something to the effect of "windows has just recovered from a serious error" and the details pointed directly at my video driver files, and allowed me to submit this bug report to microsoft.

      Sorry for the run on sentence, just got back from a bike ride, kinda woozy.

      - Chris

    90. Re:skewed statistics. by estes_grover · · Score: 1

      Based on what I've read so far, that 5% sounds less like a statistic and more like a rounding error.

    91. Re:skewed statistics. by MasteroftheVoxel · · Score: 1

      you do realize you can telnet into your machine and kill the X processes remotely, right?

      XP crashes all the time on me. but maybe thats because I tend to push it to its limits by doing more than playing MP3, downloading warez and surfing for pr0n on it.

    92. Re:skewed statistics. by MSTCrow5429 · · Score: 1

      Detonator 44.03 is WQHL-certified, but only for the FX family of GPUs. Perhaps this quirk derailed things, as I have a GeForce 4 Ti 4200, and was experiencing the same problem with a GeForce 2 GTS. All other Detonator drivers, WHQL-certified or not, have functioned normally. Most drivers of recent vintage are not WHQL-certified. The certification process is intensive and time consuming enough that many companies do not bother certifying their drivers. This can cause compliations for those seeking a bug fix or a performance boost. Or just a weird feature than may or may not artificially inflate benchmark scores.

      --
      Slashdot: Playing Favorites Since 1997
    93. Re:skewed statistics. by Shulai · · Score: 1

      I guess that I believe nearly 90% of Windows machines are running in Microsoft offices!

      (Of course, there are another 5% of Windows computers that are used two times a week ;)

    94. Re:skewed statistics. by Mark_MF-WN · · Score: 1

      A great many application crashes in Windows are the result of the API being poorly documented and not working as "advertised". Linux applications crash far less often than Windows applications, even when written to similar levels of quality. Why? The Linux libraries and kernel are much more stable and don't pass gibberish back to applications. For an example, try running "The Urquan Masters" on Windows, and then try on Linux. You'll see one application freeze regularly, and the other run like a frightened rat.

    95. Re:skewed statistics. by mkldev · · Score: 1
      A device driver can't be isolated from the hardware, but device drivers are not necessarily part of the kernel, at least not in a modern operating system.

      In a modern OS, it should be possible to write a driver for any arbitrary device largely (or in some cases entirely) in user space unless there is already a kernel driver. However, if the driver's primary client is the kernel, then it is a bad idea to do so for performance reasons.

      For example, in Mac OS X, device drivers for HID (human interface) devices, such as mice, keyboards, trackpads, graphics tablets, and so on, reside in user space. Similarly, printer drivers reside in user space in almost all operating systems.

      In the most extreme case, that of a traditional microkernel architecture such as CMU Mach, device drivers existed entirely in user space, as did file systems and a lot of other things that you would assume are always part of the kernel. I don't recall the details of how they were granted access to the hardware, but IIRC the microkernel mapped the device into the address space of the relevant Mach task.

      So no, device drivers are not inherently part of the kernel. That having been said, you're right that there are some drivers that would be very hard to deal with outside the kernel---video card drivers, for example---and frankly, if your video driver crashes, unless we're talking about a server, you're pretty much going to have to reboot anyway, so from a stability standpoint, having such a driver in the kernel is no great loss. :-)

      --
      120 character sigs suck. Make it 250.
    96. Re:skewed statistics. by claar · · Score: 1

      Whenever I close my VB 6 IDE it crashes on my WinXP system, followed by this annoying Bug Report dialog.

      OK, I'm giving Windows advice on Slashdot.. please don't burn me, I'm a *n[iu]x guy too!

      One of the first things I do in configuring a WinXP box is:

      Windows_key+Break (Gets to System Properties)
      ->Advanced
      ->Error Reporting
      ->Disable error reporting

      It's fast, it's easy, and it will save you all that annoying "I'm making a debug report, please wait" time when an app crashes. (I'm assuming this is WinXP's normal error reporting, and not something specific to VB 6, which I don't use)

      -Claar

      --
      I'd give my right arm to be ambidextrous...
    97. Re:skewed statistics. by Jeremiah+Blatz · · Score: 1

      It's a Presario 1500T. It was getting quite hot above the keyboard on the right side, and the CD-ROM tray (when ejected) was even hotter.

    98. Re:skewed statistics. by Aetrix · · Score: 1

      And don't forget. When your computer REALLY crashes - as in freezes up, or BSDs - and you have to push the reset button to regain control, there's no error log sent.

      --

      "One touch of Darwin makes the whole world kin." George Bernard Shaw
    99. Re:skewed statistics. by plover · · Score: 1
      Then it would help you personally to send the error reports again and again, for statistical purposes. The more people click "send" on any given product should* drive their focus on what to fix next.

      * for any sane definition of "should".

      Of course if you disable the error reporting service completely, then you don't have to worry about whether or not you should send the error reports. For example, I don't like having it on because I don't want to send Microsoft ammunition that Mozilla crashes. :-)

      --
      John
    100. Re:skewed statistics. by Anonymous Coward · · Score: 0
      Even if all of the exaggerated problems with XP are true, it's still the most reliable OS I've ever used, and it still does everything that I want it to do.

      Just for the record, what other OS(es) have you used?
    101. Re:skewed statistics. by RTMFD · · Score: 1

      Comment above should be modded -1, ignorant.

      Except for microkernel based operating systems, most of them, including Linux, run kernel drivers as fully trusted (on Intel ring 0) code. That's why a kernel oops (spawned by a module or a "driver") in Linux can so thoroughly ruin your day.

      NT 3.51 used to have less stuff running at kernel level (the drivers ran in the kernel, but some of the subsystems like user32 did not if I remember correctly), but that turned out to be such a performance drag that it was ditched in NT 4.0.

      Nice try, but the author of the above comment clearly does not know what he is talking about.

    102. Re:skewed statistics. by enomar · · Score: 1

      I'm not bashing MS here, but I seriously doubt they'd release a statistic that is worse than the actual percentage.

      However, I agree that a lot of the crashes I see in windows APPEAR to be application related. I can't say for sure if they actually are caused by the app though. MS controls what I see in that report. It doesn't make very good business sense to say, "oops, we fucked up again..."

      --

      :wq
    103. Re:skewed statistics. by enomar · · Score: 1

      So stop using it. There ARE alternatives.

      --

      :wq
    104. Re:skewed statistics. by Anonymous Coward · · Score: 0

      "My girlfriend's lap*** had a defective "heat" "sink", so the v***** was overheating ......"

      I am not sure what are you talking about here..

    105. Re:skewed statistics. by Anonymous Coward · · Score: 0

      I guess he is counting causes instead of cases you troll.

    106. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Here's what you do (I'm assuming XP/2k here):

      You go to msdn.microsoft.com and download MS's debugging tools. In particular you're looking for windbg, but it'll be the windows debugging tools package (don't worry, it's free).

      Go to My Computer (start menu or desktop, whatever), left click it & go to properties, go to the advanced tab, click Settings in Startup and Recovery and check Complete Memory Dump (press OK and back out).

      Now when you get the blue screen you'll get a file in %windir%\memory.dmp (Note you'll probably have this file there *already* but it's likely there's already, but it's a mini version that may not contain enough information). Run windbg from the debugging tools (usually C:\Program Files\Debugging Tools for Windows\windbg.exe or C:\Debugging Tools\windbg.exe for Windows), select File->Open Crash Dump and open the memory.dmp file.

      Now you need to get debugging symbols. This is easy - type ".symfix" (no quotes) into the command line of windbg. Then type ".reload" (you'll need to be on-line for this to work).

      Ok, now you're ready to start debugging. Type "!analyze -v" and windbg will pretty much tell you what happened. Sometimes it'll give you additional commands that you'll need to enter to drill down on the information. Sometimes it won't be any help. And sometimes you'll see the driver name that's faulting right in your face.

      If it's not immeditely obvious, and you're the adventerous type, you can type "!kdexts.help" and see the kernel debugging extensions.

    107. Re:skewed statistics. by imroy · · Score: 1
      Microkernel platforms like...

      NT? Oh yes, NT uses a microkernel architecture. At least, it was when it started but MS seems to have totally mangled NT to be very monolithic. Of course, MS and their supporters will excuse it, saying that it's a "hybrid" with the best of both worlds. Whatever. From everything I've heard and read, it's now a damn mess.

    108. Re:skewed statistics. by aastanna · · Score: 1

      IE on my XP box tends to crash, and I send those results to microsoft. When I was actually using my XP box consistantly IE would die at least once a day. Never sent in reports for products not from microsoft, none of their damn business.

      Got sick of the crashing pretty quick though, now I only use that XP box for games, got a 12" powerbook for anything serious.

      Had the powerbook for 4-5 months now and there's only 1 way I've found to crash it, connect to a windows box that goes offline...finder dies a horrible death...good thing they re-wrote finder in 10.3

      Still, that one error aside, OSX is quite stable, and now I'm very careful to unmount those SMB drives as soon as I am done. On my XP box I have absolutly no idea what causes the problems (but I switched to firebird).

    109. Re:skewed statistics. by aastanna · · Score: 1

      I had exactly the same problem, frustrated me no end. Now I work mostly on a 12" Powerbook and switched to Mozilla Firebird on my XP box.

    110. Re:skewed statistics. by mlippert · · Score: 1

      Well Visual Studio 6 crashes anytime I shut it down or try to close the workspace used to develop our application. I send the error report every time, but I'm pretty sure none of the other developers on the team do, and there are 8 other developers.

    111. Re:skewed statistics. by KillerHamster · · Score: 1

      Funny, KDE is like that, too.

    112. Re:skewed statistics. by Anonymous Coward · · Score: 0

      this is a well known problem on compaq laptops. i had the problem about a year ago, and the technical support knew nothing of it, despite the fact that it was documented on the compaq website. a few months later, though, i got it fixed bt compaq no problem at all. call them up - they know about the problem and should fix it.

    113. Re:skewed statistics. by Anonymous Coward · · Score: 0

      hahahah. I can't believe you are praising a service that shouldn't be needed in the first place. They actually gave you a warm fuzzy because of THEIR DESIGN FLAW!

      Brilliant! Such tools they'd made the public!

    114. Re:skewed statistics. by mibus · · Score: 1

      I know many people who routinely click "No" because they don't want to be bothered and/or don't want to send any information to MS about their box. I suspect that many more people see that dialog box than click "Yes." Thus, crashes are under-reported.

      Well then it's fair - MSFT won't count people who click "No", and they also won't count the 'n' million pirated installs :-)

    115. Re:skewed statistics. by andrewski · · Score: 1

      Explorer.exe is like the one bolt that holds together a vehicle in classic Looney Tunes fashion. Once that one bolt comes unscrewed, the whole contraption falls apart. I marvel at the fact that MS continues to make a one-bolt OS.

    116. Re:skewed statistics. by jkrise · · Score: 1

      Maybe it's possible that they didn't count those

      It's crazy these reports... once my DSL connection crashed, and the error message asked me whether it should send the dump to Microsoft! If this ain't classical dumb idiotic programming, I dunno what is. Can' MS store the dump in a file and ask for transmission the link is up?

      -

      --
      If you keep throwing chairs, one day you'll break windows....
    117. Re:skewed statistics. by mati · · Score: 1

      Use Opera, it's faster and has been rock-solid for me for over two years.

      (Ever since I installed WMP 9 it's been flaky as hell though - I HAVE to believe that's a coincidence and something else happened. . .)

    118. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Interesting... approximately 90% of my Windows machines crashes every two to three days. I have never attributed this to the fact that they are loaded almost exclusively with Microsoft's poorly written apps, but because they're connected to a network with a variety of poorly formed packets flying around, and Microsoft's networking just isn't that robust in heterogynous environments. Pity there aren't any third party TCP/IP stacks for Windows around any more.

    119. Re:skewed statistics. by aetherspoon · · Score: 1

      Definitly, which is why I personally turn off the autoreboot. :)

      However, I've noticed on very high end PCs, you don't even see a flicker of blue - it just reboots. Then you REALLY want to see that error message - might be a problem with power, or might be a BSOD.
      *shrug*

      --
      --- Ãther SPOON!
    120. Re:skewed statistics. by Anonymous Coward · · Score: 0

      Even if all of the exaggerated problems with XP are true, it's still the most reliable OS I've ever used, and it still does everything that I want it to do.

      Obviously you need to give *nix a try...

    121. Re:skewed statistics. by RoadkillBunny · · Score: 0

      only 5% crashes 2 or more times a day??? They must have lost most of it's stats when their error server was rebooting fot the 100th time that day...

      Anyway, still crashes more than linux...
      LINUX STATS:
      0% crashes in years

      --
      Cheers,
      RoadkillBunny
    122. Re:skewed statistics. by PhotoBoy · · Score: 1

      So now that Microsoft have evidence that plenty of machines are crashing frequently out in the wild they're ready to start charging for fixes? I wish I could think of money spinners like that!

    123. Re:skewed statistics. by rwise2112 · · Score: 1

      Ok, that may be!

      The one time it did get a crash under XP, it was nvcore stop error (nVidia driver) on a beta driver, but I never got the option to send the error report on reboot. I guess it depends if the system gets a chance to write the core dump or not.

      --

      "For every expert, there is an equal and opposite expert"
    124. Re:skewed statistics. by Jugalator · · Score: 1

      Some MS apps ask to send an error report even under Win98. (I forget which ones, possibly WMP.) Not that I let them.

      It's funny how people download Talkback builds of Mozilla just to be able to let your computer report problems to the Mozilla team so they can improve the browser, while others refuse to enable the similar feature in Windows. Even more funny -- I'm pretty sure many of those complain about bugs in Windows. :-P

      --
      Beware: In C++, your friends can see your privates!
    125. Re:skewed statistics. by Jeremiah+Blatz · · Score: 1

      Look, man, most places have shitty products and bad support. Don't get me started about the POS Dell "servers" we have at work.

    126. Re:skewed statistics. by Tony-A · · Score: 1

      It's funny how people download Talkback builds of Mozilla just to be able to let your computer report problems to the Mozilla team so they can improve the browser, while others refuse to enable the similar feature in Windows.

      It has to do with trust, as well as the likelyhood of actually making a difference. With Microsoft, there's too much data about too many people's sytems going to an unknown place where it's researchable for too many attributes by too many people.

    127. Re:skewed statistics. by joebok · · Score: 1

      I get the same thing when closing a web project. A non-web project seems to work fine. It has never seemed to do any harm, so I stopped worrying about it.

    128. Re:skewed statistics. by Anonymous Coward · · Score: 0

      My default is linux-2.4.18. No Linux crashes, no Windows crashes! Although a copy of win98 is sitting on a partition of my disks. However I rarely selet a non default partition.

    129. Re:skewed statistics. by Mr.+Piddle · · Score: 1

      The error report is more than just a ping, it actually contains information on what crashed and sometimes even sends a memory dump.

      Any company that cared a lick about security and protecting their proprietary data should block any and all of this "bug report" data from leaving their network.

      --
      Vote in November. You won't regret it.
    130. Re:skewed statistics. by moderators_are_w*nke · · Score: 1

      The statistics are also likely to be skewed by the quality of the hardware. You can bet that the vast majority of the PCs on the planet with low quality cheap hardware in them (the ones you get advertised on full page adds at the back of the paper in the UK) are running Windows.

      People who run other operating systems tend to be server room managers (who have expansive hardware), or computer enthusiasts (who don't tolerate cheap crap).

      --
      "XML is like violence. If it doesn't solve your problem, use more." - Anonymous Coward
    131. Re:skewed statistics. by Anonymous Coward · · Score: 0

      I can get 5 of my apps to crash by yanking out my network cable for 10 seconds and putting it back in. Then it generates these stupid crash logs. I don't send them of course but I would guess LOTS of people would.

    132. Re:skewed statistics. by Haeleth · · Score: 1

      I fail to see how several buggy executables would be preferable to one buggy executable...

    133. Re:skewed statistics. by LiquidCoooled · · Score: 1

      if its a specific project, then lookout for Project entities (forms/controls etc) that have system names - i found out I cant have a usercontrol named "Screen", VB allows you to create it, but it then gets into a tiz when you try to do things with it...

      Check for silly things like that.
      good luck

      --
      liqbase :: faster than paper
    134. Re:skewed statistics. by Beliskner · · Score: 1
      You're absolutely right. I've found that by not installing or running any software, I can dramatically improve the performance and stability of Windows
      What a coincidence! I improved the reliability of my Win XP by removing the PSU. Now my machine behaves in a predictable manner, and I can't see any SPAMs any more.
      --
      A caveman dreams of being us, the incalculable power and riches. We dream of being Q, then what?
    135. Re:skewed statistics. by mcrbids · · Score: 1

      Yah, helps me find the errant "" tag...

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    136. Re:skewed statistics. by MSTCrow5429 · · Score: 1

      When and if the computer mentioned a file, it was nv4_disp.dll. I'd be curious if there was anything from MS on the system not being able to write a dump; it would have to be uber-hosed in some fashion.

      --
      Slashdot: Playing Favorites Since 1997
    137. Re:skewed statistics. by andrewski · · Score: 1

      If the ftp daemon goes down, at least the rest of the system works. It's obvious which is a more intelligent design.

    138. Re:skewed statistics. by AciDriveHB · · Score: 1

      "(BTW, free repair, compaq paid Airborne Express shipping both ways, and had online maintenance tracking. Not too shabby." How do you get that service though? Just call up tech support and tell them the problem and what model and they'll deal with it from there? ~AciD

    139. Re:skewed statistics. by Jeremiah+Blatz · · Score: 1

      That's what we did.

    140. Re:skewed statistics. by podperson · · Score: 1

      The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted

      Are you including Microsoft's bug-reporting app in this category? It seems to be the buggiest program of all.

  3. WOW. by michrech · · Score: 3, Insightful

    5% may sound like a small amount, but considering HOW MANY Windows boxes exist on EARTH, that is a HUGE number...

    --
    bork bork bork!
    1. Re:WOW. by JavaTHut · · Score: 5, Funny
      5% may sound like a small amount, but considering HOW MANY Windows boxes exist on EARTH, that is a HUGE number...

      ... which is why we use a percentage

    2. Re:WOW. by mr_zorg · · Score: 1

      And consider how many people (like myself) turn off crash reporting or click the "don't send" button? It's likely MUCH higher... (Though I must confess XP is better than it's predecessors in this regard.)

    3. Re:WOW. by d3faultus3r · · Score: 1

      Plus, I bet that's only the fatal system errors and such. All of the Windows boxes I have used generally have 2 or more non fatal error messages a day. And probably half of those crashes are unreported, so the total complete system crashes that occur every day is more like 10%.

      --
      read my blog
      musings on politics and technol
    4. Re:WOW. by Anonymous Coward · · Score: 0

      How many people still use win95 and win95 with no crash reporting? The MS counter better use something bigger than a long unsigned int to keep track if they really recorded all those...

    5. Re:WOW. by tunabomber · · Score: 1

      And also keep in mind how many of these computers belong to AOL Annie who uses her computer 1 hour a day (if even that).

      --

      pi = 3.141592653589793helpimtrappedinauniversefactory71 ...
  4. Boy... by momerath2003 · · Score: 5, Funny

    If that's not a conservative estimate, call me a liberal.

    --
    I had but a simple dream, to destroy all humans.
  5. Hm. by Elpacoloco · · Score: 1

    Sounds very slippery, as usual.

    Any info on WHY they crashed?

    1. Re:Hm. by Walt+Dismal · · Score: 5, Funny

      It's not a crash. It's...it's... a programmed REST BREAK.

  6. I haven't read the article by agrippa_cash · · Score: 5, Funny

    I haven't read the article, but I assume that the Poster meant to type 95%. Its OK, we all make mistakes.

    1. Re:I haven't read the article by lfourrier · · Score: 4, Funny

      5% of windows installations that report to redmond crashes 2 or more times a day.
      How many of you press cancel when the error report is to be send ?
      If user are not completely stupids(did you already read a report and understood all what to be send to MS), 90% of crashes are not reported. And 5% are so crashed they are not in a state to do any reporting. so we now have 100% of all windows installations.

    2. Re:I haven't read the article by Anonymous Coward · · Score: 0

      I haven't read the article...

      This is Slashdot. It is assumed you have not read the article.

    3. Re:I haven't read the article by jc42 · · Score: 1

      What? Windows has a mechanism to send an error report to Microsoft? I have a Windoze box, unfortunately, since I need to test my web stuff against IE. It rarely survives as long as half an hour when I'm doing the testing. But I've never seen any hint about sending an error report. I've certainly never gotten a box with buttons to send or cancel.

      (Well, I have gotten them, but only from the mozilla that I installed. ;-)

      It's not obvious how this could work anyway. When the thing crashes, the main symptoms are that all input events from the keyboard and mouse are ignored. Something is alive, because the mouse can move the pointer. But clicking on things has no effect, and no keyboard input (include CTL-ALT-DEL) has any effect. So even if there were a box with a Send button, it wouldn't work. And after a power cycle, it would be gone, so it won't work there.

      I wonder how Bill Gates is measuring how many times my machine crashes? Does he list it as zero crashes per day?

      But then the other box that's running linux is probably listed in his statistics as a Windows sale, because that's what was on it when Dell shipped it.

      Methinks Billy is just making up his numbers.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    4. Re:I haven't read the article by MoogMan · · Score: 1

      Interestingly enough, only Windows XP has this report crash functionality. So, this means 5% of windows xp machines crash twice or more in a day, and has just been scaled up?
      It does say "5%... of all windows-based computers", so i'd be interested to know how they calculate/collect the error percentage of OS's other than XP.

      Also its probably not good to note that Windows XP is supposed to be the most stable OS, and so how much bigger would this percentage be on Windows ME for example? Ungh!

      And im think im right in saying that this 5% isnt strictly critical crash, but also include General Protection faults etc etc

    5. Re:I haven't read the article by bhtooefr · · Score: 1

      That's called Windows 9x/ME. Select proggies have that feature on those operating systems (IE6 and WiMP, for example, but only when it's not a severe crash)

    6. Re:I haven't read the article by bhtooefr · · Score: 1

      Nope. Windows 2000 SP3/4 has it, a FEW Win 9x/ME apps have it, Windows Server 2003 has it, and probably Windows LH has it too. AFAIK, the 5% DOES include GPFs (including Joe Blow's Trojan Yahtzee clone).

    7. Re:I haven't read the article by Anonymous Coward · · Score: 0

      I don't push the button... I am convinced it is a conspriacy to get information about users. I don't want M$ to see what pRon sites I visited today!

    8. Re:I haven't read the article by cybercuzco · · Score: 1

      Oops, my bad ;-)

      --

    9. Re:I haven't read the article by Anonymous Coward · · Score: 0

      you need ie6 i think. thats the only thing i dont have. 5.5 all the way baby! but they stopped even being able to let you download 5.5. it was the most stable browser they EVER came out with i love it so much it never crashes not ever. sure i cant get onto ftp sites but still!!!

    10. Re:I haven't read the article by Anonymous Coward · · Score: 0

      If you're losing your system that badly, look into replacing power supply or CPU. It sounds like your video acceleration is still there (the mouse is painted by the video card).

  7. You mean... by mschoolbus · · Score: 1, Funny

    5% of all windows installations crash two or more times every day

    I think you meant "5% of all windows installations crash two times a day every day"

    1. Re:You mean... by Anonymous Coward · · Score: 0
      I think you meant "5% of all windows installations crash two times a day every day"

      I think you meant "5% of all windows installations crash two times a day every day and send an error report to Microsoft each time"

    2. Re:You mean... by Anonymous Coward · · Score: 0
      I think you meant "5% of all windows installations crash two times a day every day"

      What?

      The article says, "Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day."

      So you are both wrong. They crash three or more times every day.

      --
      yes, some people can't stand talking to me.

  8. So? by Dthoma · · Score: 3, Insightful

    There's no way to be sure that it's necessarily Windows that causes the crash; it could be some badly installed rogue software, viruses, crappy system administration, or all of the above. Though no doubt the reflexive Microsoft bashers will blame Microsoft anyway.

    --

    Note to M1-ers: a curt but otherwise insightful message is not "Flamebait" or "Troll".

    1. Re:So? by Dr.+Zowie · · Score: 5, Insightful

      It doesn't matter what "causes" the crash. The OS should be essentially crashproof. That's what an OS was for, and it was why Apple got such a drubbing before OS X finally came out (twelve years later).

    2. Re:So? by KrispyKringle · · Score: 5, Insightful

      And of course there are plenty of people who choose not to send the crash report to MS, or, even more likely, do not (*gasp*) have always-on-connections and cannot send the report to MS. The vast majority, for all we know, go unreported. This is, after all, hardly an accurate means of statistical sampling.

    3. Re:So? by Dthoma · · Score: 1

      The operating system can't protect against all possible software vulnerabilities and misconfigurations.

      --

      Note to M1-ers: a curt but otherwise insightful message is not "Flamebait" or "Troll".

    4. Re:So? by Fred+IV · · Score: 1

      I believe the article was refering to program crashes that triggers the error reporting software, not OS crashes.

    5. Re:So? by Liselle · · Score: 1

      I don't know about that. You would think that a solid OS would not only be stable, but would help to prevent the sort of crashing that poorly-written programs are capable of.

      Rogue Program: "Time for an illegal instruction. BSOD, here we come."
      OS: "Nope, sorry. Won't let you do that."
      Rogue Program: "Curses, foiled again."

      Compare Win2k to WinME, for a good example.

      --
      Auto-reply to ACs: "Truly, you have a dizzying intellect."
    6. Re:So? by Dthoma · · Score: 1

      The problem is that the problem isn't just poorly written programs.

      --

      Note to M1-ers: a curt but otherwise insightful message is not "Flamebait" or "Troll".

    7. Re:So? by Anonymous Coward · · Score: 0
      The operating system can't protect against all possible software vulnerabilities and misconfigurations.

      Right, but an operating system should do a lot better than Windows does. Which of course was the whole point ot the comment you replied to.

      I really hate it when people reply with something that sound like a counter argument, but really doesn't say anything at all.

    8. Re:So? by danlor · · Score: 1

      There is no love loss between me and MS, but my XP machine EASILY "crashes" 5-10 times a day. What triggers these you might be wondering? Internet Explorer. Every couple days I have to reboot the machine because explorer will refuse to go any further

      I find it very rare that anything else on my machine dies.

    9. Re:So? by Anonymous Coward · · Score: 0

      "Right, but an operating system should do a lot better than Windows does. Which of course was the whole point ot the comment you replied to." Unfortunately, the statistics given are too nonspecific to actually be meaningful. The sample is self selecting, and likely wildly inaccurate in either direction (but we can't tell which) and some versions of Windows are orders of magnitude than others.

    10. Re:So? by Anonymous Coward · · Score: 0

      Do IE/Tools/Options/General/Temp/Settings/ViewObjects (seriously!), then rightclick/Remove anything you don't recognize.

      Those little bluggers get loaded, run amuck, crash.

    11. Re:So? by lostchicken · · Score: 1

      Yes. It can.

      Example, VMWare. There is nothing an app running under a virtual machine can do that can cause the entire host computer to crash. Sure, that's a lot of overhead, but it's proof that an operating system can insulate the app from the computer.

      --
      -twb
    12. Re:So? by Bert64 · · Score: 1

      Well, it`s only XP that performs this reporting back, not only that.. but lets assume that not all XP installations are setup to report back, many users dont want to send crash information for instance.
      Whats more, its 5% that crash more than TWICE a day.. how about the systems that average a single crash a day? that`s still once too many.
      Also, windows doesnt always report a crash when one occurs, i have seen it boot back and try to report what library caused the crash etc, but i have also seen xp systems crash and then have no idea what happened, so their detection routine isnt exactly flawless.
      As for rogue software and viruses, well viruses shouldnt exist atall, and shouldnt be able to cause a system crash at the very least.. as for rogue software, it shouldnt be able to drop the whole os..

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    13. Re:So? by Anonymous Coward · · Score: 0

      Applications shouldn't crash the kernel. A faulty kernel, or a faulty driver could crash the kernel, however.

      I don't get it. Why don't you people just let everyone vent at the 100 Billion dollar company/criminal organization who finally started turning those billions into a reasonable OS?

    14. Re:So? by Anonymous Coward · · Score: 0

      What if the virtual machine itself is faulty? You can't honestly be saying that all virtual machines are bugless and flawless?

    15. Re:So? by Dthoma · · Score: 0

      90% of all OS problems are caused by the thing between the keyboard and the chair. Software cannot always compensate for human error, especially if said human error is, for example, slight and cumulative! It is folly to assume that software can always account for human error: just look at the Therac-25 accidents.

      --

      Note to M1-ers: a curt but otherwise insightful message is not "Flamebait" or "Troll".

    16. Re:So? by WCMI92 · · Score: 2, Interesting

      "There is no love loss between me and MS, but my XP machine EASILY "crashes" 5-10 times a day. What triggers these you might be wondering? Internet Explorer. Every couple days I have to reboot the machine because explorer will refuse to go any further"

      Good point.

      I use Opera, not IE as my web browser. And, XP rarely crashes on me. Sure, the occasional app crashes, but I've not has a "the system is locked" crash since I QUIT using IE as a browser...

      --
      Corporatism != Free Market
    17. Re:So? by Sly+Mongoose · · Score: 1
      it could be some badly installed rogue software, viruses, crappy system administration, or all of the above....
      None of which should cause the O/S to crash in the first place, so if it did, the O/S is still faulty.
    18. Re:So? by nlvp · · Score: 1
      Depends on whether they were statistically honest. They may have limited their data to those computers that systematically report issues. If they included all the people that automatically click "don't send" (like me), then the number would probably be closer to 0.05 crashes per day, since everyone learns pretty fast that clicking the "report" button results in 3 minutes of waiting as it gathers the data, sends it to microsoft and wears the hard disk down doing God knows what.

      Let's not assume we know how they got the data, since in reality we can only guess.

    19. Re:So? by xfs · · Score: 1

      It doesn't matter what "causes" the crash. The OS should be essentially crashproof.

      It's not technically the OS crashing, it's the app.

    20. Re:So? by Dthoma · · Score: 1

      So you say that every single possible instance of incompetent or just plain malicious system administration should be detected and halted by the operating system? How does an OS know what is best for it? It's like a child: it can't garner enough knowledge for itself to determine what the best course of action is.

      --

      Note to M1-ers: a curt but otherwise insightful message is not "Flamebait" or "Troll".

    21. Re:So? by Anonymous Coward · · Score: 1, Informative

      The crashes reported by Windows' error reporting features don't crash the OS -- sort of by definition. If they did crash the OS entirely, the OS wouldn't be running to report those errors to MS, now would it? After the error report, the machine keeps running.

      It's perhaps better to think of the feature as an "application error report". Of course, the boundary between "application" and "OS" is fuzzy at best, and meaningless at worst.

      So, to translate your argument into Unix terms, you're saying "it doesn't matter what causes the segmentation fault. The OS should be essentially signal-proof, and should never produce a core dump for any reason". Put that way, the flaw in the complaint becomes more obvious, doesn't it?

    22. Re:So? by yarbo · · Score: 1

      if it crashed once every 20 days, wouldn't it take a while to learn it takes a long time? and wouldn't it not seem like a big deal to report it if it only happened every 20 days?

    23. Re:So? by zurab · · Score: 1
      There's no way to be sure that it's necessarily Windows that causes the crash; it could be some badly installed rogue software, viruses, crappy system administration, or all of the above. Though no doubt the reflexive Microsoft bashers will blame Microsoft anyway.


      I am sure Microsoft can easily determine what applications crash from the crash report. I am also fairly sure that Bill Gates is not going to include some "kiddie shareware" app crashes in his remarks to annual corporate meeting to financial analysts. But the article was not clear whether MS-related crashes, Windows-related crashes, hardware/driver-related crashes, or all crashes were included in the figure.

      Also, it is of great importance that these "crash reports" are fairly new. Even though I've seen a person using MS Outlook and MS Office XP crash one of those apps every couple of hours (losing unsaved changes), most will probably agree that later Windows and other MS applications are more stable than earlier releases. This does eliminate a great share of (Win9x, NT, ME, etc.) users.

      The above combined with the fact that a lot of users will have (a) error reporting turned off, (b) not send all/any error reports, (c) unable to send error reports due to system crash, or (c) not have an internet connection, or be online at the moment to send the report leads me to believe that if the 5% figure is strictly taken out of the database, then it does not represent the reality.

      On the other hand, this 5% figure may not be a dumb value, and may have been adjusted to above and related factors. Either way you argue, it is pure speculation.
    24. Re:So? by m_pll · · Score: 1
      And of course there are plenty of people who choose not to send the crash report to MS, or, even more likely, do not (*gasp*) have always-on-connections and cannot send the report to MS

      Then you can use queued mode which doesn't require always-on connection. This is from the help for the error reporting settings dialog:

      Specifies whether the system reports program errors in queued mode. The queued mode displays the last ten errors the next time the Administrator logs on to the computer. Each error is displayed in its own window so that the Administrator can choose which errors to report to Microsoft over the Internet.
    25. Re:So? by bigman2003 · · Score: 1

      I run XP at work- it never crashes- at least not yet this year.

      I run XP at home, it crashes a lot. But it *only* crashes when playing games that haven't been patched. Usually new games, or new video card drivers.

      Of course, no other platform is supporting these games, or the latest video card drivers.

      If my home computer just ran 2D apps all day, it wouldn't crash either. But for some reason I want to play games on it.

      I finally got smart, bought an XBox- now my home computer never crashes either.

      --
      No reason to lie.
    26. Re:So? by shaitand · · Score: 1

      regardless of whether it's an app crashing or clicking on a window. Niether should take down the OS. If the OS can't swap an app crash like a fly then the OS has now failed as well as the app.

    27. Re:So? by shaitand · · Score: 1

      lets look at it another way. How many windows users do you think have never seen the crash report window or never seen a bsod...

    28. Re:So? by Anonymous Coward · · Score: 0

      That's the point. If an operating system (or similar (vmware)) can't prevent an application running under it from taking the whole system down, then you can conclude that there is a bug in the operating system that needs to be fixed.

      You can't always blame the OS though, as faulty hardware can cause a perfectly good OS to crap out.

    29. Re:So? by mwing · · Score: 1

      Yeah, so? My Linux box with thousands of programs crashes about once a year. And the box is a desktop, media center, database, webserver...

      Does the parent comment then mean that the software made for windows is less stable than OSS software? That would pull the carpet under those who critisize OSS software "because it's unstable".

      And 5%.. How can any self respecting businessman say that 5% of everything that I(we) do is not functioning the way it should??

    30. Re:So? by plugger · · Score: 1

      Hmm, I use Mozilla on Win2K in work, and the machine runs from 9-5 all day, every day without crashing. Maybe that's why. Then again, in our office of about 20 desktops, almost all problems are application related, either that or a connector has come loose.

    31. Re:So? by plugger · · Score: 1
      When Win2K was first released (I think pre SP1, but I'm not sure), the following would lock the system, or at any rate cause the GUI to freeze:
      #include <stdio.h>

      void main() {
      int i;
      for (i = 0; i < 5; i++) {
      printf("\t\t\b\b\b");
      }
      }
      I haven't tried this in a couple of years and I suspect whatever caused it will have been fixed by now, but I swear it worked (I didn't believe it myself until I compiled and ran the prog). Why should printing 2 tabs and 3 backspaces, repeated 5 times, crash a professional OS?

      Just to even things up a little, I look after a bunch of Win2K and XP machines in work. Apps cause problems, including MS Office, but system crashes are rare.
    32. Re:So? by plugger · · Score: 1

      Those radiation machines had a flaw in their safety system. If a human unintentionally exploits a system flaw then the system is at fault, not the user.

    33. Re:So? by Anonymous Coward · · Score: 0

      Well those that do, should be enough to build up sufficent statistics.

    34. Re:So? by Anonymous Coward · · Score: 0

      If they did crash the OS entirely, the OS wouldn't be running to report those errors to MS, now would it?

      Of course it could. Operating systems for decades have provided system crash logging. You need to be able to debug the operating system, after all.

      This led to a difference in terminology between a "system crash" and a "system hang".

    35. Re:So? by Anonymous Coward · · Score: 0

      You yourself are a reflexive Microsoft basher.

  9. Skewed polls? by Cyberia · · Score: 1

    That's assuming that your workstation is up long enough to make it through the on-line poll.

  10. DIRECT LINK! (comments) by calebb · · Score: 4, Informative

    HERE IS THE DIRECT LINK : (Doesn't require you to log in!) Thank you, Google News!


    My favorite part: Last week, Microsoft raised its revenue forecast for fiscal 2004 by about $1 billion. At the same time the company also said it had no plans to spend any of its $49 billion cash on major acquisitions or increase dividends, despite recent rumors.

    Now, If I'm reading this article correctly, they are indirectly affecting their positive cashflow 'problem' by increasing R&D. The article says that Microsoft expects revenue to increase 6-9% (of total revenue) in 2004; They are going to spend 8% more on R&D (8% more than R&D expenses in 2003)... So this looks like one way that Microsoft is going to slow down their positive cashflow. I can't see anything bad coming from Microsoft spending more on R This should be beneficial to end-users as long as MS doesn't spend all this additional research money finding better ways to make it difficult to pirate Windows.

  11. More amunition for Linux fans by arf_barf · · Score: 2, Interesting

    Hmm, I still think that my Linux workstation is less stable then my Win2k Pro.

    Anyhow, at least people will be able to reference this article when they boast about their Linux stability :-)

    1. Re:More amunition for Linux fans by advocate_one · · Score: 1
      this topic has just been posted to comp.os.linux.advocacy... let's see the winvocates wriggle out of this one... :)

      I'm not going to troll it over in alt.os.windows-xp though... would disturb them too much and disrupt their wibblings about where to look for pron and illegal downloads...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    2. Re:More amunition for Linux fans by Anonymous Coward · · Score: 1, Informative
      I have a Win2K box and a Linux box, both for my job. The Linux box regularly has uptime > 3 months, and is only shutdown when I update the kernel or some dirty so-and-so cuts the power to the building. The Win2K box, OTOH, BSODs at least once a week, sometimes 2 or 3 times a day. I have all the service packs, security updates, and other "essential" fixes installed, but I still don't trust the Win2K as far as I can throw the workstation.

      The only reason I'm not on Linux 100% is because my company insists on using Lotus Notes for e-mail, and there's no native Notes client for Linux.

    3. Re:More amunition for Linux fans by Flossymike · · Score: 1

      Ok, on my Woody Debian system with a kernel complided by myself, the OS does not crash ... sometimes Opera falls over, but that my be to do with me keeping far too many web pages open considering the specs of my machine .. but the point is, the OS just doesn't fall over.

    4. Re:More amunition for Linux fans by arf_barf · · Score: 1

      Experiences vary..., but what I consider an 'OS' is basically the OS + Software that needs to be on that computer to make it useful. My Linux workstation has/had Gentoo/Redhat 8, X, KDE, IceWM, Firebird (the db :-)) and bunch of little thingies like Mozilla, Mplayer etc. Anyhow, you are right, the OS itself never crashes, but X dumped on me a few time and so did Mozilla, but on the other hand I have never got a BSOD on my Win2k pro either.

      So, let me rephrase my comment, my overall system experience with Win2K vs Redhat/Gentoo tips in favor of Win2K. Of course I still keep my Linux system because if fulfills it's tasks and it's fun to tinker with.

  12. The other 95%... by dark-br · · Score: 2, Funny

    crashes more then 2 times ;-)

    1. Re:The other 95%... by wfberg · · Score: 1

      The other 95% are Blue Screens Of Death which aren't reported because the system is dead...

      --
      SCO employee? Check out the bounty
  13. Hrm by Anonymous Coward · · Score: 0

    5% seems like a lot, but how much of that 5% is because of non-MS applications?

  14. So does that mean.. by mikeophile · · Score: 0, Funny

    95% of Windows installations crash three or more times a day?

    1. Re:So does that mean.. by c4Ff3In3+4ddiC+ · · Score: 1

      If you bothered to read the article you would see that it said:
      "Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day."

      (emphasis mine)

      --
      *twitch*
    2. Re:So does that mean.. by Anonymous Coward · · Score: 0

      If you had bothered to acquire a sense of humor, you would see that the original poster was making a joke.

    3. Re:So does that mean.. by c4Ff3In3+4ddiC+ · · Score: 1

      It's just not as funny the second time around though...

      --
      *twitch*
  15. Update like Apple Os? by D4Vr4nt · · Score: 0, Troll

    Sounds like MS wants to once again jump on the bandwagon of Apple. Perhaps I'm exaggerating but I can foresee MS wanting to charge for updates just like Apple does with its Jaguar, Cougar, Mt.Lion releases ;).

    Too bad half the updates I've ever install make my copy of windows worse.

    --
    R4NT.com - A great many people think they are thinking when they are merely rearranging their prejudices.
    1. Re:Update like Apple Os? by Burlynerd · · Score: 1

      Re: Too bad half the updates I've ever install make my copy of windows worse.

      Thats a good point. Will the money we pay for updates gain us any better quality updates? If not, could we demand refunds if Bill screws up our servers... again?

    2. Re:Update like Apple Os? by falcon5768 · · Score: 1

      How did this get modded a troll, I thought it was humorus cause before OS X the Mac os DID crash ever 2 hours, I know Im a die hard mac user.

      --

      "Slashdot, where telling the truth is overrated but lying is insightful."

    3. Re:Update like Apple Os? by Anonymous Coward · · Score: 0

      Update the moderation of this.. This isn't a Trolling post.

    4. Re:Update like Apple Os? by zpok · · Score: 2

      Oh yes it is most definitely a troll, and one with a beard...

      All Apple updates are FREE.
      All Apple upgrades - like all M$ upgrades are paid for.

      The shame, the horror, the guts these people have to charge for their work.

      Now go and write a 100 times
      "I know the difference between an upgrade and an update"

      --
      I think, therefore I am...I think.
  16. 5% by Anonymous Coward · · Score: 5, Funny

    The other 95% of all Windows installations have the reporting feature disabled...

    1. Re:5% by ratfynk · · Score: 1

      Funny I do have report turned off and use win 98 second, I do not worry about security or crashes, because I never put any shit on my Win partition that is important to me anyway! dd if=0,1 of=ad1 cleans windows bug shit, should call it the great winde-xer. Fot that matter format C/s can work fine too if you really are a glutton for punishment like me. I love cfdisk I really do, don't you?

      --
      OH THE SHAME I fell off the wagon and use sigs again!
  17. Uhm.... sure. by wo1verin3 · · Score: 5, Funny

    >>Microsoft is looking at charging for some of
    >>its software updates that it now distributes
    >>for free."

    Buffer ovverflow - $15
    Firewall Fix - $45
    Service Pack 3 - $300
    Knowing that no matter how much patches come out, Linux will be more secure - Pricess

    1. Re:Uhm.... sure. by Anonymous Coward · · Score: 0
      I installed Red Hat on my Dell 2600 on a spare parition. Booted it. I was playing around for about 20-25 minutes, trying to get my vid resolution set right in Gnome. Next thing I know I'm rooted. Bitch logged me out, changed my root password, walled a bunch of profanity onto my screen AND all of the unix screens on my work network, and then fragged my hard drive.


      More secure you say? Hmm.

    2. Re:Uhm.... sure. by ctk76 · · Score: 1

      And you MUST activate your updates or ELSE!!! If you change hardware, you must reactivate your OS AND also your updates or they'll rollback!

  18. Charging for updates .... by taniwha · · Score: 5, Interesting

    doesn't that give MS an incentive to leave bugs in?

    1. Re:Charging for updates .... by Anonymous Coward · · Score: 0

      It seems to me that they have enough incentive already, whatever may be the source of said incentive.

    2. Re:Charging for updates .... by 1010011010 · · Score: 2, Funny

      doesn't that give MS an incentive to leave bugs in?

      As if they need one...

      --
      Napster-to-go says "Fill and refill your compatible MP3 player", which is a lie. It's not MP3. It's WMA with DRM.
  19. Charging For Updates by webguru4god · · Score: 5, Insightful

    Microsoft charging for Windows Updates is analogous to Ford charging their customers extra for basic safety features which should be free in the first place! What if Ford told you that there was a fatal flaw in your seatbelt system that could allow you to be thrown from the car in a crash, and that the problem was a result of poor engineering on their behalf, and that you had to pay out of your own pocket to fix it! If that happened the government would surely intervene and force Ford to provide the fix for free. I can't belive that Microsoft has the gall to even consider charging us to fix the holes in their systems that are there because of their own fault!

    1. Re:Charging For Updates by Pieroxy · · Score: 5, Insightful

      Probably not. See the article mention MS charging for "some" of the updates. I bet the security fixes would be free.

      I can't belive that Microsoft has the gall to even consider charging us to fix the holes in their systems

      That's good you can't believe it, because nobody said it.

    2. Re:Charging For Updates by Anonymous Coward · · Score: 0

      Microsoft charging for Windows Updates is analogous to Ford charging their customers

      Yep. Or RedHat charging to use its RedHat Network. Ricidulous and unheard of.

    3. Re:Charging For Updates by MadCow42 · · Score: 2, Insightful

      >> I bet the security fixes would be free.

      That'd be a great thing... you could get security features without them trying to ram "upgrades" like DRM down your throat then!

      A lot of MS's current patches come along with unwanted tag-alongs like that... I'd welcome the change.

      MadCow.

      --
      I used to have a sig, but I set it free and it never came back.
    4. Re:Charging For Updates by el-spectre · · Score: 1

      It depends on the updates. If we're talking about security fixes, sure, those should be free.

      If we're talking about a new version of media player (presuming the new version isn't a security patch... ahem), them there's no reason that it need be free.

      What'll be fun (not) is when they start charging for MSIE updates.... and you thought browser variations were a pain now... you'd have to detect the educational, pro and enterprise version of IE...

      --
      "Faith: Belief without evidence in what is told by one who speaks without knowledge, of things without parallel." - A.B.
    5. Re:Charging For Updates by Mostly+a+lurker · · Score: 1

      Frankly, anything that deters users from blindly installing everything Windows Updates throws at them may be a blessing. Apart from certain security updates, I believe there are as many problems created as solved by it.

    6. Re:Charging For Updates by Audity · · Score: 3, Insightful

      It doesn't surprise me at all, think of it from their point of view. System administrators tend to get fired for not installing updates; especially with all the recent viruses runing around wreaking havoc on the world's unpatched servers. This means that system administrators (who want to keep their jobs) will convince their employers to fork over the money to buy the updates. So since microsoft is likely to experience a fairly small drop in patch downloads compared to the increase in price, it will increase their total revenue. And we all know that microsoft is all about increasing total revenue.

    7. Re:Charging For Updates by WindBourne · · Score: 2, Insightful

      Actually, the automotive industry normally does charge extra for safety features when they first come out. Only later does it become standard. Good example was back in the 60's, my father baught a chevy with seat belts. He paid extra for those. Interestingly, my grandmother was opposed to these as it showed my father as being an unsafe driver for having them (no safe driver would need them). The real difference here, is that the competitive automotive industry provides safety as an option until overwhelming demand requires it, while a company who becomes a monopoly can then charge extra for what is obviously a needed item. It would be something like "hey Ford Exploror owners, we modified the wheel system so you must now buy tires from us; don't like the ones we sold you? it will be another 1000/tire" if they were identical.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    8. Re:Charging For Updates by acceleriter · · Score: 1

      Ah, but to Microsoft, DRM is a "security upgrade." And if you're running Win2K SP3 or later, or WMP9, it's a mandatory one.

      --

      CEE5210S The signal SIGHUP was received.

    9. Re:Charging For Updates by DraconPern · · Score: 1

      You have a very good point there. My Windows updates are free and they download in the background. My RedHat Linux updates? They *require* me to answer questionairs to get updates for 'free', or pay an annual fee. They don't automatically download, and I have to schedule them for download.

      Sigh... So, can anyone recommend a Linux vendor that has really free updates (no questionairs or strings attached) and background download?

    10. Re:Charging For Updates by deranged+unix+nut · · Score: 1

      Hmm, seems like other companies like HP have been doing this for decades - they just call them "Maintainance Contracts".

      Or worse, companies like Sun have forced enterprise customers to sign a NDA and wait 6 months to fix a known problem causing crashes in multi-million dollar enterprise servers.

    11. Re:Charging For Updates by s-orbital · · Score: 1

      If you are running Linux, are you sure that you always want someone else to install software as root in the background?
      Generally, Windows users will accept things like this as a convenience, whereas Linux is more about you having control over your system, rather than some UberCompany. Besides, scheduling updates, and starting them in easy enough once you tell it to start. (at least with RH and SuSE)
      Just my 2 cents.

      --
      Patent: from Latin patere, to be open
    12. Re:Charging For Updates by Anonymous Coward · · Score: 0

      This is how I have my Gentoo box set up, for the most part. If you put "emerge" into the cron, it will do exactly as you wish. It is highly recommended that you run the "stable" and not "experimental" settings if you do that however, for obvious reasons. Instructions on how to install Gentoo can be found at http://www.gentoo.org. This OS/distro has the best updater I have ever seen for any OS, partially because it works so well, and partially because it will update EVERYTHING on your box (apps, utils, os software) and not just your OS or closely related software.

      Erik

    13. Re:Charging For Updates by mOdQuArK! · · Score: 1
      That'd be a great thing... you could get security features without them trying to ram "upgrades" like DRM down your throat then!

      Errrr...not really... DRM is any will probably be considered to be a "security update" to prevent users from copying things they shouldn't be able to. Any kind of "upgrade" like that has to be made mandatory, otherwise no one except the extremely gullible will want it.

    14. Re:Charging For Updates by Anonymous Coward · · Score: 0

      Well, I downloaded Redhat for free, and I get free security updates by only filling out a short 4 question survey. I guess it just depends on how you look at things. From what I understand Redhat only changed its policy because bandwidth costs money, and they can't afford to be giving everything away for free. It'd be great, but it just doesn't work that way. You can't get Windows for free(legally), but if you could, I'm willing to bet that they wouldn't give you free security updates.

      If free security updates are that important to you, as well as getting the OS completely free, there is always Debian.

    15. Re:Charging For Updates by Anonymous Coward · · Score: 0

      I think they mean charging for updates like Apple does for MacOS X.2, X.3, X.4, not charging for Microsoft Windows Update as in security bugfixes.

    16. Re:Charging For Updates by coronaride · · Score: 1

      that's just silly..the two situations are not analagous, and that's the bottom line. i despise cliches, but, in this case, you're comparing apples to oranges here. seriously, a faulty car can lead to loss of life whereas an operating system that crashes occasionally can lead to a loss of temper, at best. please, dispense with any jokes pertaining to losing your mmorpg life :)

      by the way, i've been running windows xp for a long while and i love it. even when programs crash, xp stays afloat.

      --
      Those who can, do. Those who can't, go into business for themselves.
    17. Re:Charging For Updates by VenTatsu · · Score: 1

      Debian has totaly free updates, and on all my systems a have a cron job that updates the package list, sends me an email with any updates that need to be installed and then downloads them so I can install them quickly in the morning.

    18. Re:Charging For Updates by Grishnakh · · Score: 1

      It's amazing how far Microsoft apologists will go.

      This situation is analogous to car warranties. If you've ever bought a new car, you'd know that everything is covered, not just life-critical systems. If your door locks sporadically act strange, you bring it to the dealer and they fix it for free. If the sunroof has lubrication problems, you bring it in and they fix it for free. These are two real examples from my experience with my Acura.

      Only a monopoly could get away with selling a shoddy product then charging again to fix it.

    19. Re:Charging For Updates by Phleg · · Score: 1

      A decent analogy, with one flaw. When windows crashes, you probably aren't going to die. That is, unless it's powering your pacemaker, or something.

      --
      No comment.
    20. Re:Charging For Updates by Grishnakh · · Score: 4, Insightful

      I can't belive that Microsoft has the gall to even consider charging us to fix the holes in their systems that are there because of their own fault!

      Why not? I can believe it. And maybe if all the other stupid MS customers out there would get it through their thick skulls that sitting around galled and shocked at this brazen display of customer-unfriendly monopolistic power is not going to make MS change magically into a company that values its customers, and stop buying their products and go to their competitors instead, then we wouldn't constantly be reading here about all the problems with MS products.

    21. Re:Charging For Updates by MadCow42 · · Score: 2, Insightful

      Any "upgrade" that takes away functionality, or adds restrictions to functionality should be optional by law. Forcing me to add DRM while fixing a security hole is like sodomizing me while re-keying my front door lock.

      My $0.02 (Cdn).

      MadCow.

      --
      I used to have a sig, but I set it free and it never came back.
    22. Re:Charging For Updates by hatrisc · · Score: 1

      bandwidth shouldn't be a problem, especially because of the fact that many sites would mirror redhat no questions asked.

      --
      I write code.
    23. Re:Charging For Updates by Jerf · · Score: 1

      Actually, the automotive industry normally does charge extra for safety features when they first come out. Only later does it become standard.... The real difference here, is that the competitive automotive industry provides safety as an option until overwhelming demand requires it, while a company who becomes a monopoly can then charge extra for what is obviously a needed item.

      Gotta disagree. The real difference here is that car safety features are physical and therefore not free, whereas once security updates are created, the cost of distribution is negligible.

      Chysler was (at least) once sued for not providing anti-lock brakes during a time when all anti-lock brake systems were entirely analog. The car was old, and by the time the accident occurred, anti-lock was a fairly common feature, so they figure, hey, sue Chrysler for not forcing them to buy anti-lock brakes.

      Problem is, while it is theoretically possible to ship cars with analog-based anti-lock brake systems, they add thousands of dollars to the price of the car and unavoidable add hundreds of pounds of weight; it's a system begging for digital control. Oh, and reliability was such that it would never work in the real world; too many moving parts that had to work with too much precision for the system to work right; slight misalignments would make the system do weird things, potentially for just one tire, which could destabalize the entire car completely.

      The point? Well, two, actually. One is that installing such a system would not necessarily have saved anyone and the car would probably have killed someone earlier when the brakes failed. But second, nobody would have bought that car. Even if the government had (extremely foolishly) mandated the installation of such systems, the general public's reaction would be to significantly slow down their purchase of new cars because they suddenly jumped by %25 or more in cost (for dubious gains).

      Similarly for airbags. Similarly for every other safety system. It takes time (and money!) to do them, it then takes time n(and money!) to do them right, and only then can you take the time to do it cheaply without sacrificing safety. That's the last step.

      Microsoft providing patches is utterly incomparable to car manufacturors safety equipment. There just isn't the ongoing, per-car safety equipment cost that things in the real world have. Once Microsoft has tested a patch, it's very cheap to distribute. Car manufacturors must charge more for adding things to a car, safety related or otherwise, or go out of business, period, end of discussion. Microsoft is almost in the opposite position; they must support their buggy software for "free"... or face the same penalty as a lot of people start to have serious second thoughts about setting up Microsoft in a position to profit from their own bugs. (It isn't just nerds who have read the Dilbert comics others have referred to...)

      Remember, as invincible as Microsoft seems only two divisions are making significant money, and OS is one of them. They can not afford to dick around like this, with Linux poised to continue nibbling away in every domain from servers to desktops to embedded.

    24. Re:Charging For Updates by WindBourne · · Score: 1

      Gotta disagree. The real difference here is that car safety features are physical and therefore not free, whereas once security updates are created, the cost of distribution is negligible.

      The reality is, the cost of distribution is not cheap. There is bandwidth, disk management, web page management. There will also be a rewrite of several of the fixes as they will have been found to have been done to hasty. There will be phone support due to ppl who were incapable of reading the directions, etc,etc.
      To say that it is "negligible" is patently false.

      Personally, I am happy that MS is doing this. MS has literally billions of $ in the bank, yet, they are trying to figure out ways to keep the cash flowing at high rates. They are making the same mistakes that the Unix world made with MS (trying to milk their customers for every penny). This will cost MS their future.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    25. Re:Charging For Updates by Jerf · · Score: 1

      To say that it is "negligible" is patently false.... MS has literally billions of $ in the bank...

      *cough* Ahem.

      Compare their profit they make from my copy of Windows XP to the cost to them to distribute a copy of their security patch to me. I stand by negligible distribution costs.

  20. Fuck Bill by intensity · · Score: 1

    Why charge for something they screwed up to begin with? Why use a product if you have to pay for them to fix their own mistakes? I'm going to use an abacus from now on.

    --
    Abuse my rationalization of rhetoric as either metaphor or monotomy.
  21. Cool... by Jaysyn · · Score: 5, Insightful

    Nothing to push the masses to Linux/Mac like charging for updates & bugfixes.

    Jaysyn

    --
    There is a war going on for your mind.
    1. Re:Cool... by Pieroxy · · Score: 1

      charging for updates & bugfixes.

      Where did you read that? The article doesn't mention anything about bugfixes dude. Your MS bashing fever made you blind!

    2. Re:Cool... by Anonymous Coward · · Score: 0

      Last I checked Apple charged $120 for every update.

    3. Re:Cool... by Vellmont · · Score: 0, Troll

      hahaha.. as if Apple isn't charging $129 every six months for the latest and greatest OS X.

      Even RedHat charges for decent access to bug fixes (if you don't want to wait through demo up2date hell), and has recently instituted fairly limited continued support of the non Advanced Server product.

      You can knock MS for a lot of things, but they're still ahead of the curve for OS updates as far as Redhat and Apple are concerned. The non-commercial linux installations like Debian of course have them beat. The point being that MS is one of the last major OS makers to consider charging for updates in some manor. (Sun still hasn't, but then Sun is really a hardware company).

      --
      AccountKiller
    4. Re:Cool... by monkeyboy87 · · Score: 1
      third paragraph from the end:

      Mr. Gates said the company was considering the possibility of charging for some of its software updates that are now made available free over the Internet.

      Pretty much what the article says.

      we've been paying for some of the service packs already. Its just that some of the service packs have had fancier names like win 98 SE, windows ME, windows 2000....

    5. Re:Cool... by Mikey-San · · Score: 1

      They're not, you troll. It's about once a year, as a matter of fact, and you get your money's worth. 10.1 to 10.2 wasn't only a bunch of big fixes, the jump added a ton of new features and technologies.

      As for MS giving you three or four years between charging for updates, that's simply because they--

      Say it with me--

      Tend to wait that long before providing Windows users with little more than bug fixes and security fixes.

      It's easy as hell to look good by only charging for an upgrade every few years when you don't do jack shit in the meantime.

      --
      Mikey-San
      Karma: +Eleventy billion (mostly affected by watching Celebrity Jeopardy)
    6. Re:Cool... by Pieroxy · · Score: 0, Flamebait

      Ok, let's analyze the part of the comment I quoted in my previous post again:

      charging for updates & bugfixes

      See, there is two parts in this 5 word piece. The part that is on the left of the "&" is covered by the "third paragraph from the end" that you are citing.

      I still don't see anything about the second part, you know, the word on the right hand side of the "&". Oh, let me re-read your post again, maybe I missed something. Hmmm, it is not mentionned. I'm wondering if you re-read my previous post before answering something totally unrelated.

    7. Re:Cool... by Darth_Burrito · · Score: 1

      The article says nothing about charging for bug fixes. It says...

      Mr. Gates said the company was considering the possibility of charging for some of its software updates that are now made available free over the Internet.

      I'm not saying their not evil, I'm just saying that the stuff they may start charging for might not be bug fixes. They could start charging for upgrades to Internet Explorer, DirectX, Media Player, or any number of products whose updates tend to add features.

    8. Re:Cool... by Jaysyn · · Score: 1

      Hmmm...

      Internet Explorer .... Mozilla's better IMHO anyhow.

      Media Player .... WinAMP, duh.

      DirectX .... this is where is gets interesting, most game devs rely pretty heavily on DirectX. If MS starts charging game devs to distribute DirectX (so people could actually play the games they're being sold) MS could make quite a pretty penny. Or it could really give SDL a kick in the ass from people jumping ship.

      Jaysyn

      --
      There is a war going on for your mind.
    9. Re:Cool... by fmorgan · · Score: 1

      There is a difference between bug fixes, that shouldn't contain new features, and a new OS version with new features.
      If you just want to keep running your older version, you should get the fixes free (and Apple sends them free by Software Update); if you want new features, it's fair to charge for them.

    10. Re:Cool... by Anonymous Coward · · Score: 0

      Say it with me--

      Apple makes twice what MS does up front

    11. Re:Cool... by toddestan · · Score: 1

      I like how people point this out.

      Check out the version numbers of Windows. Start with Windows 3.0, then Windows 3.1/3.11 which was not a free upgrade. Windows 95 is actually Windows 4.0. Windows 98 is Windows 4.1. Windows ME is Windows 4.9 (don't ask).

      On the NT side of things, you have NT 3.51, NT 4, NT 5 (Windows 2000), and Nt 5.1 (Windows XP). Yet the "upgrade" to XP from 2000 is not free either. That also explains why XP just seems like 2000 with an ugly interface tacked on, rather than an actual upgrade.

  22. Stating the obvious by Frac · · Score: 4, Funny

    Mr. Gates stressed that the company's biggest bet is on the next version of Windows.

    Well duh. The company's biggest bet is always on the next version of Windows!

    If they said "Well, we're betting the entire company's future on the next version of Microsoft Bob", they're screwed. ;-P

    1. Re:Stating the obvious by eap · · Score: 1

      They said they were hoping they could get the number up to 10% for the next version, but that it would take some work.

    2. Re:Stating the obvious by Mostly+a+lurker · · Score: 1
      Well duh. The company's biggest bet is always on the next version of Windows!

      LOL, but actually I find it significant that web services is not number one.

    3. Re:Stating the obvious by d3faultus3r · · Score: 1

      If only they did that. Think of it: A world without Microsoft. No more hideously overpriced "upgrades" that are really just bugfixes that cause more bugs. No more DRM. I've got to go back in time and cause them to bet the company on Microsoft Bob!!

      --
      read my blog
      musings on politics and technol
    4. Re:Stating the obvious by Anonymous+Struct · · Score: 1

      Exactly... Notice he didn't say the biggest bet is on 'Longhorn'. It's on 'The Next Version of Windows', whatever that may be at any given time :)

    5. Re:Stating the obvious by Frostalicious · · Score: 1

      If they said "Well, we're betting the entire company's future on the next version of Microsoft Bob", they're screwed. ;-P

      Microsoft frequently claims that product X is a "bet the company" effort. .Net was a "bet the company" effort, now the next version of windows is. Am I supposed to believe that if the product fares poorly, then Microsoft will crumble into nothingness?

      Even if XP were an utter failure, Microsoft has sufficient resources to rebuild and relaunch. Sure they would be delayed, and their image tarnished, but that has never stopped them before. They are incredibly persistent.

      Hell, even with a direct nuclear strike centered on Redmond, Bill could hide in his money vault, then re-emerge, and use his 50 billion to start over.

  23. That's the last straw. by Anonymous Coward · · Score: 0

    Up til now, Microsoft was such a good innovator, and now look! They copy something that Apple clearly was doing before they were.

    That's it. I'm moving to CanadaOS, ey.

  24. NYT Hack Still Works by Anonymous Coward · · Score: 1, Informative

    Change "www" to "archive".

    Couple of auto-redirects happen. Keep browser window open.

    Click on www. link again - no registration required.

    1. Re:NYT Hack Still Works by bach37 · · Score: 1

      SWEET! Thanks man.

      -Scott

  25. The other 95% by mummers · · Score: 1

    Crash more often I assume.

    --
    --This isn't a man who is leaving with his head between his legs.
    1. Re:The other 95% by SugoiMonkey · · Score: 1

      RTFC(omments)

  26. Mod Parent Up by Fred+IV · · Score: 0, Offtopic

    Not a troll, just say no to zealotry.

    1. Re: Mod Parent Up by Black+Parrot · · Score: 0, Troll


      > Not a troll, just say no to zealotry.

      Yes, mod it up so everyone can see the entrenched idiocy of Microsoft apologetics.

      Other operating systems run applications too, you know.

      --
      Sheesh, evil *and* a jerk. -- Jade
    2. Re:Mod Parent Up by Anonymous Coward · · Score: 0

      Posting another comment on slashdot: $0.12

      But doing it as an AC while telling the mods to Karma-credit the previous post and getting busted: pricless

      MOTHER FUCKER, THAT WASNT FUNNY. IT WAS SOME STUPID RIP OFF A STUPID 4 YEAR OLD MASTER CARD COMMERCIAL. IT MADE ME PUKE. IT SHOULD BE MODDED (-5; PUKE-WORTHY)

    3. Re:Mod Parent Up by wo1verin3 · · Score: 1

      >>But doing it as an AC while telling the mods
      >>to Karma-credit the previous post and getting
      >>busted: pricless

      Since +funny doesn't affect karma, you can take a flying leap. :)

      "Note that being moderated Funny doesn't help your karma. You have to be smart, not just a smart-ass."

      Source: Click here

  27. Pay up or get Code Red by aardwolf204 · · Score: 1
    Gates goes on to state that Microsoft is looking at charging for some of its software updates that it now distributes for free.
    So like, Pay up or get Code Red (green, blue, whatever's next)? Sounds more like ransom to me.
    --
    Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
    1. Re:Pay up or get Code Red by jon787 · · Score: 1
      So like, Pay up or get Code Red (green, blue, whatever's next)?

      Livewire ;)
      --
      X(7): A program for managing terminal windows. See also screen(1).
    2. Re:Pay up or get Code Red by Keeper · · Score: 1

      No, it's more like "if you want the next version of media player, fork over some cash."

      They didn't say what kind of updates that they're considering charging money for. I suspect that they won't charge for security/bug updates.

      Now, if you consider going from one rev of a product to another a "bug" update, that's another ball of wax alltogether...

  28. 5% seems a bit low... by kgarcia · · Score: 5, Insightful

    that according to error reporting software in windows

    yeah, but how many people actually use the "report this error to microsoft" feature?. I know everytime I get a crash, I opt to not send the report, and I know i'm not the only one that does this. Also, the only time this method for reporting error is used at all is when customers are on broadband connections, or in office networks (can you imagine wating for your modem to dial to report an error or a crash?), and what about those times when the crash is so bad your entire system needs to be restarted?. From what I can tell, this error reporting software only sends error reports regarding programs that crash, not the OS itself. So... 5% of windows users, who are on persistent connections, who use the error reporting software, who had a crash on an application that doesn't freeze the entire system, are crashing at least 2 times a day... The real number has to be much higher that that.

    -K

    -K

    1. Re:5% seems a bit low... by BradleyUffner · · Score: 1

      asked another way. how many people know how to turn off the error reporting and jsut leave it on? I'm betting the majority of windows users leave the error reporting on,a dn report thier errors.

    2. Re:5% seems a bit low... by lannocc · · Score: 1

      From what I can tell, this error reporting software only sends error reports regarding programs that crash, not the OS itself.

      That's what I thought too, but from personal experience I have found that after a BSOD or hard freeze the error reporting tool pops up after restart. I of course usually gasp, thinking Explorer has crashed on startup (my initial reaction to that tool is always "oh no it crashed!").

    3. Re:5% seems a bit low... by drinkypoo · · Score: 1

      Certain types of windows crashes result in error reports being sent to microsoft. Then you can opt to attach yourself to the bug, but you lose your anonymity. As if you had any to begin with.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:5% seems a bit low... by Drakonian · · Score: 1
      I only recently figured out how to do this. Maybe it will help someone else.

      Control Panel -> System -> Advanced Tab -> Error Reporting Button -> Disable error reporting.

      --
      Random is the New Order.
    5. Re:5% seems a bit low... by MrScience · · Score: 2, Interesting

      Great thinking! That way, no one will know how your program is crashing, so Microsoft won't be able to fix a potential bug!

      I mean, yeah, I could see not reporting a pirated copy of Photoshop or something. But come on people... they are fixing hundreds of bugs a year, help them identify which ones are the important ones.

      And windows will ask if you want to send a non-hardware related report if the OS died for non-hardware related issues (I had it ask just the other day if I wanted to report a spontanious reboot. After I said yes, it discovered that Matrox had already patched it's drivers for this problem, and offered to download the fix).

      I know, I know... this is Slashdot. Everyone's going to mark me a Troll. And maybe I deserve it for delivering the message in such a vitriolic manner. But the truth remains: If you want Windows to improve, you actually have to take part in the process.

      --

      You quitting proves that the karma kap worked. The most annoying of the whores shut up. --CmdrTaco

    6. Re:5% seems a bit low... by Alan_Peery · · Score: 1

      >Also, the only time this method for reporting error is used at all is when customers are on broadband connections, or in office networks

      Office networks? I suspect that the majority of Fortune 1000 have error reporting disabled on their standard disk images. I certainly hope that my bank does...

    7. Re:5% seems a bit low... by Anonymous Coward · · Score: 0

      5% of what?

      5% of the total copies of windows sold?
      5% of the estimated number of machines running windows?
      5% of the total number of people submitting error reports?

      This has about as much validity as the world weekly news

      btw, the uptime on my windows 98 box is a smidge over a month right now. My XP box has not crashed in over 6 months.

      Matt

    8. Re:5% seems a bit low... by Anonymous Coward · · Score: 0

      error reporting kicks on at boot if you crashed hard enough to reboot. fwiw, the only way I could get windows to do this is by killing services in various sequence, where I finally found a way to shut off rpc while workstation was but server was on.

    9. Re:5% seems a bit low... by SmackCrackandPot · · Score: 1

      And what exactly are Microsoft going to do when it is the application that you are currently developing keeps crashing... are they going to send round a couple of engineers to help fix the bugs?

  29. I'm gonna code myself up a minivan! by Sagarian · · Score: 2, Insightful

    Shades of Dilbert

  30. More information required by voudras · · Score: 1

    How often are the other 95% crashing?

  31. When did we get crash reports? by Elwood+P+Dowd · · Score: 1

    If those 5% of users are running Win2K, then this is interesting. If those 5% of users are running Win95... then no one is really surprised.

    Which is it? When did we first get crash reporting in Windows? I wouldn't know, I've only run Windows since Win2K.

    (I was also crashing more than twice a day for a long while, due to some issues while in 3D mode w/ my GeForce2MX.)

    --

    There are no trails. There are no trees out here.
    1. Re:When did we get crash reports? by nsahoo · · Score: 1

      Win95 does not have an inbuilt reporting service - as far as I know.

      --


      When a post becomes too insightful, it often becomes funny.
    2. Re:When did we get crash reports? by Anonymous Coward · · Score: 0

      Does Win95 even have crash reporting capabilities? It is probably just Win2K and WinXP.

    3. Re:When did we get crash reports? by bsharitt · · Score: 1

      If those 5% of users are running Win95... then no one is really surprised.
      I would be more surprised that only 5% of Win95 boxes crash.

  32. Nothing new by chrisgeleven · · Score: 3, Funny

    Microsoft has charged for updates for years silly. Just look at 98 SE, ME, and XP. Nothing changes this practice, except we can guarentee that service packs are now going to be rebranded as YP and ZP respectively to go along with the eXPerience.

    1. Re:Nothing new by Anonymous Coward · · Score: 0
      except we can guarentee that service packs are now going to be rebranded as YP and ZP respectively to go along with the eXPerience.

      Your Pussy and Zebra Piss
  33. "Crash Reporting" by chickenmonger · · Score: 1

    I don't know about anybody else, but my Windows installation crashes more often at the "Crash Reporting" screen than at any other time. Perhaps this is skewing the results?

  34. Drug Dealer by noz · · Score: 1
    "Microsoft is looking at charging for some of its software updates that it now distributes for free." Bill's missing some key business concepts here.
    • Product Quality. "5% of all windows installations crash two or more times every day." Bill concedes his product is shit.
    • Support. Updates providing new features could be charged for, but certainly not for fixing existing deficiencies (crashes, security) in features the customer has already purchased.
    Conclusion, Bill gets home and corporate users hooked on his product: He's the biggest drug dealer on the planet.
  35. that's sad. by poot_rootbeer · · Score: 2, Funny


    Suddenly, I'm really thankful for my Win98 (1st edition) install -- it only crashes 2 or three times a WEEK!

    1. Re:that's sad. by Idealius · · Score: 1

      You must only use it.... 2 or three times a WEEK! Sorry, I'm in the Technical Support field, and Windows 98 SE is much more stable than 1st edition. Here is the list of stability for Windows Operating Systems going from most stable, to most likely to crash under the assumption that the machines are running an average user's setup regarding software/hardware: (Server Editions not included) 1. Windows 2000 Pro. 2. Windows XP. 3. Windows 98 SE. 4. Windows 98. 5. Windows 95. 6. Windows ME.

    2. Re:that's sad. by Keebler71 · · Score: 2, Insightful

      Mod me down for -not- posting an anti-MS post but my main computer has been running Windows XP for almost a year and a half and it still has not crashed once. Sure, apps crash every once in a while, but they never bring down the OS (at least in my case). However, nearly every time I kill a process via the task manager, an error is reported back to MS. I wonder if these are counted and artificially raising the count?

      --
      "It takes considerable knowledge just to realize the extent of your own ignorance." - Thomas Sowell
    3. Re:that's sad. by hobit · · Score: 1

      I've had OS crashes on my XP box (well hangs that I need to power cycle) fairly often. Mostly Mozilla (I'm still running 1.0) and an old DOS application (CharGen for 3.0 D&D). I first got this machine a few weeks after XP came out and for months it would crash many times a day. Also the clock was always wrong (but the clock in cygwin would be right.)

      After many updates and installing the first service pack things got much better. But I still have Mozilla crash once a week and it hangs the box once a month. Other vendor installed software (itouch) crashes on a weekly basis, but that never harms anything. Finally I have to reboot every now and again as it seems to lose track of the wireless network. Sometimes plugging and unplugging the wireless USB device solves the problem, sometimes it needs a reboot.

      All told my Linux box at work is a lot more stable.

      --
      As Nietsche famously said, "If you stare too long into the Abyss, 1d4 Tanar'ri of random type will attack you."
  36. Mod Parent Up by Anonymous Coward · · Score: 0

    +5 Funny

    Thanks for the laugh.

  37. We see a slightly higher incidence by Archfeld · · Score: 4, Informative

    of mysterious windows crash during system build, BEFORE there are any apps to mess it up. I've heard 10% but never seen that high, more like 8% from my view, and I've built 1000's of pc's and servers, and more using our new image process, so these are similar models, with standard equipment that for some strange reason get a variety of errors during the build process. 99% of those go along there merry after a reboot, and the remaining 1% is almost ALWAYS disk or memory errors.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
    1. Re:We see a slightly higher incidence by Anonymous Coward · · Score: 0

      Maybe you should look into a new line of work. If I had an engineer that was designing and building a box (and a standard one at that) that crashed that often during build, I'd either be putting that engineer back on the help desk, or maybe if I really liked him/her, I'd just ream him/her out for not replacing whatever POS component that is causing an install to repeatedly crash. Odds are heavy on the first option.

    2. Re:We see a slightly higher incidence by Archfeld · · Score: 1

      Maybe you should try a nick and then do a wee bit of research. Even the M$ folks acknowlege a build issue that they've NEVER been able to isolate or solve. If you think you can build better feel free to try and apply I have an open position. Although based on your knee-jerk reaction I doubt you'd qualify on any of the issues I support, Linux, Unix, Win2k/2003/XP. Perhaps you'd like to address the issue with our M$ cluster certification manager as you need all the vendors blessings to get M$ to support clustering any hardware :) Cheers....

      --
      errr....umm...*whooosh* *whoosh* Is this thing on ?
  38. My Stats by spoonist · · Score: 1

    My own stats on the OSes I run daily:

    Linux: 0 crashes per day

    OpenBSD: 0 crashes per day

    1. Re:My Stats by BradleyUffner · · Score: 1

      Windows XP crashes the the past 2 weeks, Zero.

    2. Re:My Stats by kannibal_klown · · Score: 1

      My stats: Old Win98SE box my borther uses: 4 times a day My WinXP Pro: 0 times a day

    3. Re:My Stats by Anonymous Coward · · Score: 0

      pfft. while we're in the pissing contest, I give you my Unstable Debian Workstation:

      $uptime
      18:08:45 up 84 days, 1:20, 25 users, load average: 0.17, 0.05, 0.01

      (have been away from it for the last hour; thus the load average has diminished again; I ought to run the distributed.net client again)
      I use this for browsing, remote computing, chatting, Open Office, printing, numerical physics, programming, some (limited) gaming, blah blah blah. It's connected to 4 hosts almost continuously running both text mode and X apps, and is also running Samba. Last time I had to reboot it was when the (proprietary, not Linux) NVidia drivers got confused.

      My webserver and mailserver (roarin' P100 16MB RAM 500MB disk) has now been up for about 140 days.

      Translated: Unstable(sid) Debian Linux Worstation crashes in the last 3 and 5 months: Zero.

  39. What? by Grimlock88 · · Score: 1

    Why would anyone pay money to have trojans uploaded to their computers? Next thing you know L337 little bitches are going to be sending people bills for "updating" their computers with new DDOS trojans.

  40. Looks at the windows users... by Quicksilver31337 · · Score: 1

    Sucks to be you.

    Guess you should have bought a mac, mines been up for almost 3 months now.

    But in all serious, I'm sure the number of people who are having crashes is even larger then what MS is reporting as I'm sure alot of people opt not to send the crash report for whatever reason(paranoia or otherwise).

    --
    _______
    Death wish, n.:

    The only wish that always comes true, whether or not one wishes it t
    1. Re:Looks at the windows users... by Mindwarp · · Score: 1

      To be totally clear at this point, it should be noted that the Windows crash reports are not reporting O/S crashes. They're more along the lines of:

      "The crappy application you were trying to run has tried to access memory/resources that it's not allowed to. The O/S stopped it from doing that, and consequently the application freaked out. Have a nice day."

      My copy of XP Pro has been up three months also, and is running just fine thanks. Also, the last time I rebooted was due to a hardware upgrade.

      Just for balance.

      --
      The gift of death metal does not smile on the good looking.
    2. Re:Looks at the windows users... by Quicksilver31337 · · Score: 1

      I wasn't referring to application crashes. I was referring to the often cases which windows does not prevent an application from taking the whole system down. Though to be fare you make a good point, a lot of the systems stability depends on the actions of the user, say for example yourself who is more then likely careful not to do anything stupid that would likely crash his win box. However, the majority of people are stupid, and that just the problem. Windows is far from idiot proof, hell its not even idiot retardant. But, to each his own, maybe some windows users are just masochists.

      --
      _______
      Death wish, n.:

      The only wish that always comes true, whether or not one wishes it t
    3. Re:Looks at the windows users... by Mindwarp · · Score: 1

      Hey, I hate to blow Microsoft's horn as much as everyone else, but with the case of Windows XP I have to give them Kudos. If you install it correctly then it can be a very resilient operating system; heck, it's certainly passed the Wife Test (patent pending) over the last twelve months and she's installed all kinds of crud on it! :) The greatest area of vulnerability that I've found so far has been in the area of dodgy device drivers (you know who you are nVidia and VIA), but hey it's pretty difficult to protect an O/S from something running in Kernel mode.

      Of course, the User Interface to XP still has the crap beaten out of it by OS/X...

      --
      The gift of death metal does not smile on the good looking.
    4. Re:Looks at the windows users... by Quicksilver31337 · · Score: 1

      I agree, XP is definitely a MAJOR step forward for windows in terms of both stability and interface, and yes the drivers are the biggest issue for crashes as far as my experience with it has gone. But your damn right when it comes to comparing it to OS X, smartest thing Apple ever did was switch to the BSD based core.

      --
      _______
      Death wish, n.:

      The only wish that always comes true, whether or not one wishes it t
  41. I cant explain.... by soliaus · · Score: 1

    ...how angry this makes me right now. First microsoft produces some really buggy software, then charges people to fix the bugs? WTF? This is the exact reason why microsoft will not likely be around in a few decades.

    Lets look at Linux crash statistics for a minute. Wait a second, what statistics? LInux doesnt crash if the user doesnt fuck it up, unlike microsoft software which crashes using the default configuration. 5% Is alot of crashes considering that microsoft holds most of the market share.

    Whats up with error reporting software? Why do they need it? Because they cannot produce a stable operating system! If they could do "trustworthy computing" they wouldnt need error reporting software.

    ~Jmd

    --
    Speaking at Defcon 12 - Credit Card Networks Revisted: Pen
  42. The other 95% by eap · · Score: 5, Funny

    are still stuck at the "Windows was not shut down properly" screen.

  43. Not clear from article by Glorat · · Score: 1

    5% of all windows installations crash two or more times every day

    A very clear distinction is
    - Is it the OS falls over two or more times every day (equiv kernel panic)
    - A error report is sent to microsoft (so more than 5%)
    - Error reports caused by OS falling over?
    - Error reports caused by *any* application crashing? (equiv, app seg fault)

    I strongly suspect it is the last. I.e 5% of all windows machines send an error report every day that some application or another has crashed. If that's the case, that's not a reflection on Microsoft Windows.

  44. Now another question to ask is by falcon5768 · · Score: 5, Insightful
    Damnit I was beat submitting this story :-P

    But on to my topic,

    Now how many people crash ONCE a day??? It seems odd that he would pick just twice a day to report, what would have looked more impressive would have been Bill saying "Only 5% of our users crash once or more using all of our operating systems."

    I know as all you do it would have been a much more staggering figure since just about any Windows PC I see at work crashes once a day, so I can see why he didnt say it.

    Glad my linux and OSX boxes crash on an average of once every 6 or 7 months or so.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

    1. Re:Now another question to ask is by Anonymous Coward · · Score: 0

      Glad my linux and OSX boxes crash on an average of once every 6 or 7 months or so.

      "Hey! Hey guys! Guess what? My Linux box just crashed! Hahahaha, yeah. I am just so glad, let's have a parade."

    2. Re:Now another question to ask is by SkankhodBeeblebrox · · Score: 1

      I don't know what flavor of Windows they run in the office you work at, but I'm yet to see a WinNT/2k/XP crash at my office, with over 500 systems.

      Application crashes, yes. Operating system failures, no.

    3. Re:Now another question to ask is by Anonymous Coward · · Score: 0

      Wild guess - once a day might have counted the improper shutdown that many users use at the end of the day.

    4. Re:Now another question to ask is by Jeff+DeMaagd · · Score: 1

      I haven't had a Windows crash on my systems, ever, in the last four years, except for disk drive failure. I have been using Windows NT on an Alpha, Windows 2000 on a dual Xeon 500 and Windows 2000 on a 1.7GHz P4.

      I think part of it is that I use mature products with mature drivers. My understanding is that new products ship with beta quality drivers and firmware, and that is what causes problems.

    5. Re:Now another question to ask is by Overly+Critical+Guy · · Score: 1

      I have Linux mess up every so often. My friend's OS X laptop crashes as much as my XP laptop does.

      Operating systems crash. But more people use Windows and therefore see more crashing.

      I doubt the XP kernel and the Linux kernel are all that different in terms of reliability. They're both written by smart people. As if there is some magical dumbing-down of engineers that occurs if they're hired by Microsoft, while free-time volunteer work is always perfect. Sigh.

      --
      "Sufferin' succotash."
    6. Re:Now another question to ask is by Anonymous Coward · · Score: 0

      The crashiness of Windows is dependent on how many boxes you see every day. If you were to ask a large sample of Windows 98 users how many times their OS crashed that year, I'm willing to bet real money more than half would say "never".

      Why? Most users only see one machine, and it's only on for 8-9 hours a day. Since even Windows 98 can run for 9 hours without crashing, they see no crashes. As people moved to NT-based systems, the crashiness decreased, but I doubt most noticed. The techies, on the other hand, who manage 1000+ boxes and get a phone call every time one crashes, get a much more realistic picture: which is that 98 crashed a lot, NT wasn't a whole hell of a lot better, 2000 crashed much less than NT, and XP slightly less than 2000.

      But many 2000/XP crashes go completely unnoticed because, by default, these operating systems auto-reboot instead of bluescreening. Turn off the auto-reboot and you'll see some crashing eventually. Not much, but it happens.

      What's much more intesting is that with Windows Update security patches coming out as frequently as they do, most Windows boxes are forced to reboot fairly frequently if they are properly administered. This has the net effect of hiding crashes--you can't tell if a machine can run 3 years without crashing if you reboot it every two weeks.

      Hope that helps explain why your experience doesn't match that of the original poster. I manage 1200+ XP Pro machines and they do indeed crash occasionally.

    7. Re:Now another question to ask is by n8_f · · Score: 1
      I'd just like to point out that the actual quote is:
      Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than [em. mine] twice each day.
      So that is greater than 2, not greater than or equal to 2; i.e. 3 or more times a day. How annoying would that be? I'm ticked if OS X does that in a year.

      Nathan
    8. Re:Now another question to ask is by Dalcius · · Score: 1

      Awe... I was expecting someone to say "Your office must have a crappy admin. My office does fine."

      Which is probably the case, or you're using outdated software maybe?

      However, I would like to pose the following to the Slashdot community:
      Windows does poorly in many situations because it has horrible defaults. Bug and security hole patches aside, admins need to tweak Windows (especially recent versions) for them to work well. On the other hand, rarely do I see unstable or unsecure default settings in installations of Red Hat, Debian, etc.

      Admins are required, but is it really unfair to blame Windows problems on bad admins? Or should we just be complimenting Linux for its good defaults?

      --
      ~Dalcius
      Rome wasn't burnt in a day.
    9. Re:Now another question to ask is by Mal-2 · · Score: 1

      The vast majority of my W2K crashes (hard lock or BSOD) come right after a warm reboot. Most of these reboots are because I installed something or changed a driver, because the system is stable once it gets past those first few minutes where it may or may not keel over. If I do a full power-off and restart, I don't have this problem.

      I know this just HAS to be hardware, but I'm at a loss for what hardware that might be. I'd be a lot less concerned about it if Windows didn't demand a reboot for every patch, driver change, and installation.

      The only thing I think is software is that Encore 4.5 now likes to bomb out since I installed SP4. I think I'm going to use this as motivation to move over to something else (Finale and/or Sibelius most likely), 4.5 was and is a kludge to fix the kludges in 4.2 that stopped working when the NT kernel was forced on everyone. (Mind you, I think going to a single kernel was a wise and necessary move on MS's part. It just broke several of my old apps.)

      W98 crashed on me all the time, and was NEVER stable for more than 72 hours. Ever. But 2K I generally only reboot because it makes me or I have to change hardware. I'd like to see "you must now restart Windows for these changes to take effect" disappear sooner than OS crashes themselves, it affects me far more than OS crashes. If not for forced reboots, I'd be going months between them. Apps die. Occasionally they remain broken until I reboot (can't be reloaded). Sometimes hardware will disappear (the CD-RW in particular) and not reappear until the next reboot. At least I can choose the time and manner of shutdown and restart.

      Then again, as others have noted, not using IE helps. Mozilla dies, but it doesn't take the system with it.

      --
      How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.
    10. Re:Now another question to ask is by aastanna · · Score: 1

      Right, it is a rather odd statistic. The other thing you can't tell is how often people use their computers. If I only bring my XP box up once a week, and it crashes 7 times that day, I'd still only have a 1 crash per week average.

      The 5% number seems like a hell of a lot of crashes.

      My OSX box crashes more often than once every 6-7 months, finder dies a horrible death whenever I forget to unmount a SMB share...but i suppose that's my fault...sort of...

    11. Re:Now another question to ask is by falcon5768 · · Score: 1

      Wow, never really have a problem with my laptop, I leave it running 24/7 though and dont shut it at night (let it go through its log checks and such.) Only once with OS X 10.0 did I have a nasty crash, and it was cause of that stupid iTunes2 install problem.

      --

      "Slashdot, where telling the truth is overrated but lying is insightful."

    12. Re:Now another question to ask is by ljavelin · · Score: 1

      Hmmm, just for the record, as far as I can recall:

      - My Linux box has never crashed.
      - My Windows 2000 box crashed once.
      - My Girlfriend's Windows XP laptop crashes once in a while.
      - My Dad's Win98 box crashes once in a while.

      I generally keep all these boxes up to date with the current service packs/updates.

    13. Re:Now another question to ask is by jeremyp · · Score: 1

      I think that's actually because Finder is single threaded and waiting for the TCP connection to time out. I've seen the same problem, but a) other applications continue to work normally and b) eventually the Finder figures out that the share has gone and wakes up.

      --
      All I want is a secure system where it's easy to do anything I want. Is that too much to ask ~~ Randall Munroe
    14. Re:Now another question to ask is by Anonymous Coward · · Score: 0

      gee, you must have a pretty unstable system. I've never had Linux crash, only freezes in X so svere CTRL+ALT+BACKSPACE doesn't work.

  45. I agree with Bill! by teamhasnoi · · Score: 1

    I was thinking about charging for Windows Updates too. That's so weird! We were both thinking the same thing...wow!

  46. Win2K by Izeickl · · Score: 2, Interesting

    Over 2 years old installation, zero crashes. Nuff said.

    1. Re:Win2K by Anonymous Coward · · Score: 1, Funny

      Over 2 years old installation, zero crashes. Nuff said.

      You should at least switch it on from time to time, just to check if it's still working :>
    2. Re:Win2K by Anonymous Coward · · Score: 0

      Installing Windows 2000 on a computer, turning it off and leaving it on a desk for 2 years doesn't count.

    3. Re:Win2K by Idealius · · Score: 1

      *ahem*, funny, but no truth to this. Win 2K is a very stable operating system and the most likely cause of it crashing are hardware issues or mis-configuration. Sorry, I can't let people spread mistruth regarding my expertise, which is FIXING the Windows Operating System including any and all applications that run on it. If you did that for a living, wouldn't you reply to something that may spread mistruth regarding it?? Signed, Tech Support.

    4. Re:Win2K by VividU · · Score: 1

      Sorry to burst to bubble Anonymous Coward.

      I installed Win2k the week it was released (has it been three years already?). I'm a heavy duty professional user. On a daily basis I have Apache with PHP, Photoshop, Dreamweaver, Kazaa Lite, MS Outlook, WinAmp & eDonkey all going at once, all day long. Sometimes I'm encoding audio/video in the background too, all the while uploading and downloading files from various servers.

      Windows 2000 crashes exactly...never. Its super solid and reliable and it gets the job done.

      Poor AC, these facts must be sandpaper to your ego, I know, but such is life when reality meets dogma.

    5. Re:Win2K by Laur · · Score: 2, Insightful
      Nuff said.

      Yes, with a statistical sample of 1 we can draw all sorts of conclusions. That being said I too find Windows 2000 to be very stable. I still greatly perfer Linux, but you must admit that Microsoft products are getting better.

      --
      When you lose something irreplaceable, you don't mourn for the thing you lost, you mourn for yourself. - Harpo Marx
    6. Re:Win2K by Izeickl · · Score: 1

      And with your sample of 1 comments we can conclude that everyone prefers Linux, dont be a smart ass.

    7. Re:Win2K by FrankoBoy · · Score: 1

      my expertise, which is FIXING the Windows Operating System

      Which reminds me of something. Do you know Escher ?

    8. Re:Win2K by Laur · · Score: 1
      And with your sample of 1 comments we can conclude that everyone prefers Linux

      What I was responding to was your "here's my personal experience, 'nuff said." It was the "'nuff said" part that I was reponding to mostly.

      dont be a smart ass

      Welcome to Slashdot, you must be new here!

      --
      When you lose something irreplaceable, you don't mourn for the thing you lost, you mourn for yourself. - Harpo Marx
    9. Re:Win2K by Idealius · · Score: 1

      Point taken.

      I guess I should have said "fixing people's screw-ups involving the Windows Operating System"

      Fixing the Windows Operating System is reserved to Bill, unfortunately. :(

    10. Re:Win2K by Sevn · · Score: 1

      Windows 2000 is a somewhat stable operating system
      by my standards. I'd go so far as to say that it's
      second in stability only to 2003 server. XP is not
      as stable as win2k. Granted this is all from my
      experience. I'd also say that most 2k and XP boxes
      that are not stable were upgraded from earlier
      windows versions, and not fresh installs. That has
      also been my experience. I'd also say that there
      is NO microsoft operating system yet that can
      compare in stability under load to just about ANY
      UNIX varient, or workalike. Period. That's also
      from 20+ years of experience.

      --
      For every annoying gentoo user, are three even more annoying anti-gentoo crybabies. Take Yosh from #Gimp for example.
    11. Re:Win2K by NanoGator · · Score: 1

      "I still greatly perfer Linux, but you must admit that Microsoft products are getting better. "

      I really would like to see the anti-MS zealots here say that. Until that day comes, we're still going to see +5, Funny BSOD jokes.

      --
      "Derp de derp."
    12. Re:Win2K by Temporal · · Score: 1

      Depends on what you're doing. For servers, yes, Unix is probably more stable. But the instant you throw X into the mix, unix takes a nose dive. In my experience (used Linux exclusively on my desktop for a couple years, now use Win2k exclusively), both systems are quite stable, but there is certainly no clear winner.

      BTW, how did you manage to rack up 20+ years of experience with Win2k so quickly? :P

    13. Re:Win2K by Sevn · · Score: 1

      I didn't say 20+ years of windows experience. Said
      20+ years of experience. And if you had read
      closely, you'd have noticed I specified "under load".
      There is a huge difference between a machine that's
      idle and one that is loaded. there is no "depends"
      about it. Put a windows machine under extreme load,
      and it will fall apart significantly faster than
      any UNIX machine. Usually that means a server,
      but not necessarily. A windows workstation under
      extreme load will fall apart significantly faster
      than a UNIX workstation under similar load.
      whether you throw X in the mix or not. You are
      kidding yourself, or simply lacking experience if
      you think otherwise. Missions critical
      applications like say, hospital databases or
      ATC radar, or any other system where lives hang
      in the balance are run on UNIX and Unixlike OS's
      for a reason.

      --
      For every annoying gentoo user, are three even more annoying anti-gentoo crybabies. Take Yosh from #Gimp for example.
    14. Re:Win2K by Temporal · · Score: 1

      Oi. I must remind myself not to post on slashdot. I make a comment that hardly even goes against what you said, and you take it as a personal attack. Also, ":P" can generally be assumed to mean "this is a joke".

      Anyway, not all desktop systems sit idle all day. Games create quite a bit of this abstract concept called "load". Not the same kind of load, but load nonetheless, and load that relies heavily on technologies like 3D graphics hardware that are changing constantly. As a game developer I typically have some 20 programs open doing various things and a flaky game screwing with my hardware at any particular time, and I have yet to see Win2k "crash".

      Anyway, I don't dispute the fact that unix is better for servers, which seems to be all you're arguing about.

    15. Re:Win2K by Sevn · · Score: 1

      Oh, you totally got the wrong impression. I didn't
      take what you said as a personal attack. And
      likewise, I wasn't trying to personally attack you
      either. Three years of experience with linux on
      a desktop isn't quite the same as my background.
      And games do stress certain parts of an operating
      system and hardware. I had much hell with quake3
      on linux a year or so ago before the nvidia linux
      driver quality matched the windows driver quality.
      A hardcore game is going to stress, like you said,
      different things on a system. Whereas something
      like an MTA, webserver, database, etc. is going
      to stress different things. And like I said a few
      posts back in this thread, Win2k is stable. I
      wouldn't call it "very" stable based on my
      experience with many other OS's, but I'd say it's
      almost as stable as a vanilla redhat install
      with no optimization. There is no comparison to
      say, Tru64 or Solaris, or even Mac OSX though.
      The true stability under load king at the moment
      is definitely FreeBSD. You can load a FreeBSD
      machine up to the point that X doesn't respond
      and key presses take 45 minutes to register
      in a terminal and it still will not die. As
      a contractor, I have a windows partition for
      access to Office, Project, and a few other
      programs I simply need sometimes. Even a few
      games I can't get working under Linux or
      FreeBSD. There are still issues with windows
      that someone with my background simply doesn't
      understand happening given the thousands of
      dollars I've spent on that windows software.
      I've been please with a once or twice weekly
      lockup with XP. I was happier with the once
      every two weeks or so lockups I'd have with
      Win2k. If I spent all my time in windows, instead
      of perhaps 5 percent of it, it would probably
      bother me more. The fix-action is to save often
      and hope for the best. But I much prefer playing
      games on Linux or FreeBSD for the reliability
      and stability factors. I had UT2003 hard lock
      Win2k numerous times before I found out I could
      run it on Linux. It's amazing to me that I haven't
      had a single problem with it since. Same hardware,
      different OS's on different partitions. Amazing
      the difference it makes.

      --
      For every annoying gentoo user, are three even more annoying anti-gentoo crybabies. Take Yosh from #Gimp for example.
    16. Re:Win2K by Anonymous Coward · · Score: 0

      First of all, stop pressing Return.

      And secondly, I just don't believe what you're saying. I just know that Windows doesn't 'lock up' on you the way you say it does.

      Thirdly and finally; don't reply.

    17. Re:Win2K by Anonymous Coward · · Score: 0

      Playing video games isn't load on much except the processor.

      A huge transaction system takes load, slashdot takes load. For instance, Slashdot could never run on a windows box. As the original poster said (too lazy to look) any system where uptime is crucial and load is heavy isn't running windows and for good reason. This isn't to knock windows in any fashion but the facts are simply the facts.

      Desktop wise it's the same deal, windows is no comparison. Every windows desktop i've seen eventually has to be rebooted either because it's too sluggish or whatever the reason is. It's not the same for Unix and if you throw X in and X hard locks your system, bringing down kernel and all then something is wrong with the driver. I've seen that happen and I've also seen X just lockup and people not realizing that the machine is still up and they could telnet/ssh or whatever into it and kill the X process etc etc.. anyway I'm rambling I don't even remember what I was originally talking about.. lemme go to sleep.

    18. Re:Win2K by yanestra · · Score: 1
      Over 2 years old installation, zero crashes. Nuff said.
      Probably the guys who hacked your system are taking care about it now...
    19. Re:Win2K by Anonymous Coward · · Score: 0

      First of all, fuck you

      Second of all, it doesn't matter if you believe me.
      It's the way things are.

      And thirdly, fuck you again.

      Get a clue and don't get back to me.

    20. Re:Win2K by Temporal · · Score: 1

      Any stability problems you are having with Win2k are certainly issues with your specific hardware or configuration, not general Win2k problems. Not that that is an excuse, but personally I never lock up, and I have my computer running litterally for months at a time. UT2k3 in particular runs perfectly. (More info in my journal.)

      I do like FreeBSD a lot, though. In fact, I convinced the game company I work for to let me do a native FreeBSD release of the game we're working on (simultaneous with the Windows, OSX, and Linux releases). Mmmm... kqueues....

    21. Re:Win2K by Temporal · · Score: 1

      Err... specifically, I meant to say that the problems are likely the fault of the drivers for your hardware, not the kernel. I suppose you could argue that Linux drivers tend to be more stable, but that's not completely fair since Microsoft doesn't write most Win2k drivers. ::shrug::

  47. In other news, Ford adopting similar strategy by GreenCrackBaby · · Score: 1

    In news today, Ford motor company announced a new plan to start charging for certain product recals.

    "We expect a large revenue stream from this new strategy. Our newest models include gas tanks that could potentially explode. By charging for a replacement, we stand to make over a billion."

    --

    "The market alone cannot provide sufficient constraints on corporation's penchant to cause harm." -- Joel Bakan
  48. Miscrosoft R&D working furiously... by leftie · · Score: 1, Funny

    Gates is trying to figure out how to charge windows users for the crashes, too.

  49. Linux software does crash too. by Anonymous Coward · · Score: 0

    Always beware a 0.x, x.odd or K* app, for they crash like crazy. Not to mention the fun of CVS. Youre probably going to mod me flamebait for this, but only a select few linux apps are truly stable.

    1. Re:Linux software does crash too. by miscellaneous_havoc · · Score: 1

      No wonder you replied as an annonymous coward! You speak of heresy!! Anyway, that isn't "Linux" that's crashing, those are the apps created by 3rd parties. Windows crashes... Period, Exclaimation!

      --

      -----
      Make Love not [Browser] War!
  50. Mr. Gates comes up with another one by sorinm · · Score: 1

    The computer industry "experienced a boom that I don't think we'll see again in our lifetime"

    This guy has a problem with evolution (640K memory, etc.).

    Sorin M

  51. Paying for updates? by cygnusx197 · · Score: 1

    That's ok... it's not like anybody updates their system anyway.

  52. Charging to Fix Their Own Defective Product? by MonkeyCookie · · Score: 3, Insightful

    So I pay for a copy of Windows and soon I might have to pay Microsoft to fix the bugs that shouldn't have been there in the first place?

    I've been considering switching to Linux for a while now and having to pay more money to Microsoft for fixes would cause me to switch for sure. I'm not going to put up with crap like that!

  53. REPORTED incidents by Mu*puppy · · Score: 4, Insightful

    Then there's the rest of us, company networks who have things nicely fire-walled, techies who configure their friend's computers to never contact M$ with 'quality assurance crash reports', installations for people who don't have 'net access (they -do- exist), etc...

    --
    There's no wrong way, to eat a Rhesus...
    1. Re:REPORTED incidents by ahziem · · Score: 1

      I crash Windows off-line often. It should save up the reports until I connect. Instead, it conveniently disposes of them.

  54. Posted on www.appleturns.com by falcon5768 · · Score: 1

    I had to submit this cause I think its funny, even if the site is Mac centric So just how many Wintels are messing their shorts three or more times a day, you ask? Well, we're not entirely sure; Microsoft claims to have 600 million customers, though not all of them necessarily use Windows. Let's make a conservative estimate and assume that 90% of Microsoft's customers use Windows of some flavor. That would mean there are 540 million using Windows, 27 million of whom, by the Billster's own admission, have computers that crash on average at least every eight hours. Meanwhile, Apple claims there are 25 million Mac users worldwide. Yes, there are apparently more Windows users rebooting crashed Wintels at least three times a day than there are Mac users total-- which, in one sense, is pretty sad for Apple, but in a larger sense is just plain pathetic for Microsoft.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  55. Bounty for Every Bug by Lead+Butthead · · Score: 5, Insightful

    I think Dilbert had one (rumored to be based on a true story) where the company decided to offer a bounty for every bug fixed. As usual, Wally decided to "write himself a minivan." I can already see bugs been inserted proactively by employees to boost their stock option value...

    --
    ELOI, ELOI, LAMA SABACHTHANI!?
    1. Re:Bounty for Every Bug by indros · · Score: 1

      Yah.. and like we need that to happen

    2. Re:Bounty for Every Bug by morningstar8 · · Score: 1

      The "write me a minivan" Dilbert was published on November 13, 1995.

      If you google for "dilbert write me a minivan", you just might find a copy.

    3. Re:Bounty for Every Bug by CatPieMan · · Score: 2, Funny

      see here

      -CPM

      --
      ---You're all I need, When the water runs deep, You're all I need, Now I cry my soul to sleep -- Collective Soul, Needs
    4. Re:Bounty for Every Bug by the_ed_dawg · · Score: 1
      Actually, SolidWorks 2003 (3D drafting program) has an incentive program to report bugs during beta testing. They give out prizes to those who report the most... or so my lab-mate Mech-E tells me.

      I think this is a wonderful method of stress testing. You get virtually free testing, and they enjoy doing it.

      --
      There are two types of people: those prepared for the zombie apocalypse and those who will be eaten.
    5. Re:Bounty for Every Bug by SmackCrackandPot · · Score: 1

      I've worked for several companies, each of which different financial reward/punishment systems for finding bugs: Bonus scheme: Every bug found is awarded to the monthly team bonus. Encourage people to report everything from spelling mistakes to extra newlines as bugs. Every bug fixed is awarded to the monthly team bonus. Encouraged people to slap in changes without testing. Punishment scheme: Every bug found is deducted from the team bonus. Nobody tries testing as it will reduce the team bonus. Every line changed is deducted from the team bonus. People try and stretch lines to be as long as possible in order to keep the number of lines changed as small as possible.

  56. App Crash (usually) = Windows Crash (sorta) by Idou · · Score: 0, Troll

    "The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted. "

    That is all good and all, but my experience has been that when an app crashes in windows, the entire system usually becomes unstable in some way (might not crash then, but something is almost always messed up as a result and the only way to fix it is with a 3 finger salute).

    Or maybe I am just hyper-sensitive to this issue since I usually use Unix which I have NEVER had this happen to me . . .

    --
    Sdelat' Ameriku velikoy Snova!
    1. Re:App Crash (usually) = Windows Crash (sorta) by Osty · · Score: 1

      That is all good and all, but my experience has been that when an app crashes in windows, the entire system usually becomes unstable in some way (might not crash then, but something is almost always messed up as a result and the only way to fix it is with a 3 finger salute).

      Perhaps you should get with the times and realize that the win9x line has been end-of-lifed, making all of Microsoft's operating systems based on the NT kernel. While what you said may have been true about win95/98/ME, it's certainly not true of 2000/XP/2003. Of course, there are still quite a few people using even win95, but that number will only continue to decrease.


      Or maybe I am just hyper-sensitive to this issue since I usually use Unix which I have NEVER had this happen to me . . .

      I've had application crashes take down X, which is functionally equivalent to taking down the entire machine for the average computer user. Sure, you don't have to spend time waiting for the computer to reboot, but you just lost every GUI app that was running, including anything with important data that didn't have a periodic auto-save.

    2. Re:App Crash (usually) = Windows Crash (sorta) by Anonymous Coward · · Score: 0

      Or, perhaps, it's because 'your experience' was last with Win98, some many years ago. Sheez.

    3. Re:App Crash (usually) = Windows Crash (sorta) by Schemat1c · · Score: 2, Funny

      I have been using W2K for 3 years now and I have third party applications crash the OS daily. One current example is Eve-Online. That game is so buggy that I don't even get the BSOD, it just simply freezes to the point where only a hard boot will fix it. I also get innumerable errors that do things such as cause the sound to stop or some other weirdness that also requires a reboot to fix. And yes I am well aware of how to restart services and kill orphan processes.

      Yes, Win9x was worse but not by much.

      --

      "Nobody knows the age of the human race, but everybody agrees that it is old enough to know better." - Unknown
    4. Re:App Crash (usually) = Windows Crash (sorta) by Osty · · Score: 1

      have been using W2K for 3 years now and I have third party applications crash the OS daily. One current example is Eve-Online. That game is so buggy that I don't even get the BSOD, it just simply freezes to the point where only a hard boot will fix it.

      So now you're talking about games. Sorry, but they're in a class of their own. Crashes in games that take down the entire OS are not uncommon, because games are accessing hardware at a lower level than most other applications. As well, mostly the problem is related to hardware or drivers, neither of which is under the control of the OS developer. I've crashed Windows 2000 and XP many times simply by playing games, because nVidia's drivers were buggy. I've yet to crash Windows 2000 or XP, or even have them go flaky, simply by crashing something like Internet Explorer or Winamp.

    5. Re:App Crash (usually) = Windows Crash (sorta) by Grishnakh · · Score: 5, Insightful

      I don't care what kind of application you're using, the job of the OS is to protect the hardware from access by individual programs, and to protect programs from each other. No app should EVER be able to crash an OS, game or not.

      Device drivers are another matter, but still one within MS's control in a way; MS is the one that created the culture of every device having its own drivers, instead of the linux way where drivers are included in the kernel distribution and are written for devices generically. For instance, if you download the newest kernel, there's a driver in there for the RTL3019 NIC chipset. So all cards based on this chipset (which is a lot; it's a common low-cost chipset for NICs) use the same driver, unlike the Windows world where all those cards are about the same from a hardware POV, but the drivers are all different, and some may be better than others. Also, in Linux, the drivers are open-source just like the rest of the kernel, so people are able to file bug reports against them, debug them themselves, etc., unlike the Windows world where each driver is a little black box from the manufacturer, and may not even be supported anymore (common when the manuf. goes out of business). Admittedly, MS has finally, after all these years, started to recognize this problem, and is now trying this "signed" driver scheme to improve their situation.

    6. Re:App Crash (usually) = Windows Crash (sorta) by Osty · · Score: 3, Insightful

      Device drivers are another matter, but still one within MS's control in a way; MS is the one that created the culture of every device having its own drivers, instead of the linux way where drivers are included in the kernel distribution and are written for devices generically. For instance, if you download the newest kernel, there's a driver in there for the RTL3019 NIC chipset. So all cards based on this chipset (which is a lot; it's a common low-cost chipset for NICs) use the same driver, unlike the Windows world where all those cards are about the same from a hardware POV, but the drivers are all different, and some may be better than others.

      Where do you draw the line? With a thriving hardware economy, you can't expect the OS developers to write all of the drivers for every different piece of hardware out there. As well, if you only write generic drivers then you rob the hardware manufacturers of the capabilty to customize their hardware offerings even if they are based on a common platform. Finally, if drivers have to be written by the OS developers, then new hardware is much less attractive. Hardware developers would have to jump through hoops, either getting the OS developers to write drivers or adding some sort of compatibility mode to their hardware, because otherwise you couldn't use the hardware. And that's saying nothing of making drivers open source, since drivers often contain intellectual property. I don't care what you think about open source, but wrong or right, most companies that own some sort of IP are generally not willing to give that away to everybody. If you want your platform to be seen as desirable to hardware developers, you need to keep that in mind.


      Microsoft tries to work within these constraints in several ways. Most generic hardware items have generic drivers available from Microsoft. As well, Microsoft tries to build confidence by certifying drivers, as you mentioned. However, since certification takes a while, you'll notice that companies like nVidia, which try to rev their drivers every six months or so, generally have an older version that's Microsoft-certified. You won't be using that version, because it doesn't have the latest and greatest enhancements and fixes.


      There's surely a better way to balance between "completely open and generic (and thus unattractive to hardware developers)" and "completely closed black box drivers", but I don't know what it is. In the meantime, gamers will generally accept less stability for more performance in their games, and thus games should be judged separately from other apps in terms of stability.

    7. Re:App Crash (usually) = Windows Crash (sorta) by Anonymous Coward · · Score: 0

      I"m a unix user/admin for 15+ years... fsck ms.

      but in '95 .. hotjava did crash my entire solaris box.

      lets not spread fud.. machines crash. it happens.
      of course, it DOES happen to some OSes more
      than others.

      oh, and computers love me. I can crash just about anything just by how I use things. If you see me
      coming, save early, save often.

    8. Re:App Crash (usually) = Windows Crash (sorta) by Schemat1c · · Score: 1
      So now you're talking about games. Sorry, but they're in a class of their own. Crashes in games that take down the entire OS are not uncommon, because games are accessing hardware at a lower level than most other applications.

      I was just using the game as a recent example. I've had many crashes from business apps. I've even had wordpad crash the machine. I've been supporting windows at the desktop for over 10 years now so I've had the opportunity to see it many times. And I am a fanatic about having the latest drivers and patches installed.

      As far as games accessing the hardware directly, DirectX is supposed to provide access to the hardware through the OS. Sure it's more intense on the hardware, but it's supposed to work.

      --

      "Nobody knows the age of the human race, but everybody agrees that it is old enough to know better." - Unknown
    9. Re:App Crash (usually) = Windows Crash (sorta) by Osty · · Score: 1

      I was just using the game as a recent example. I've had many crashes from business apps. I've even had wordpad crash the machine.

      I understand that, but I still believe games should be considered separately because of their unique requirements. As well, aside from games your experiences differ from mine. Granted, I've only been doing Windows development for roughly 5 years, but I've been running Windows much longer.


      As far as games accessing the hardware directly, DirectX is supposed to provide access to the hardware through the OS. Sure it's more intense on the hardware, but it's supposed to work.

      Of course DirectX abstracts the hardware, but it does so through drivers. If the drivers are buggy, then they can cause major crashes. It just so happens that video and sound drivers tend to be more volatile than SCSI drivers, for instance, and games stress the former much harder than your everyday business applications.

    10. Re:App Crash (usually) = Windows Crash (sorta) by Anonymous Coward · · Score: 0

      Games bringing down the os where acceptable in the amiga days, but any modern os should be able to handle a game crashing

    11. Re:App Crash (usually) = Windows Crash (sorta) by kylef · · Score: 1
      I don't care what you think about open source, but wrong or right, most companies that own some sort of IP are generally not willing to give that away to everybody. If you want your platform to be seen as desirable to hardware developers, you need to keep that in mind.

      Exactly. And to a large extent, I think open-source operating systems will be relegated to supplying such class drivers for well into the future for this reason. Class drivers are great for basic functionality, but for anything advanced they obviously suck. VESA video drivers, for instance, are a joke. The XFree86 team has done a pretty good job (using a combination of accepting donated code and outright reverse engineering) of getting functional accelerated video drivers for several chipsets. But they STILL won't live up to the level of features that IHVs can provide, writing code to their own chipset and specs.

      What we as a community can do, however, is make writing good quality device drivers as EASY as possible for the hardware vendors. Then they will have no excuse not to write a driver for at least the top 3 platform OSes other than laziness.

      It is a shame that vendor-supplied driver support is in such a questionable state for Linux, and I hope this improves with time. I like to see OSes compete on some semblance of a level playing field, but without adequate device drivers for the latest multimedia gadgets, OSes are nothing more than curiosities to most users.

    12. Re:App Crash (usually) = Windows Crash (sorta) by uvsc_wolverine · · Score: 1

      I work as a computer tech in a local computer store. It's amazing how often the crashes are a result of one of the twenty programs with an icon in the system tray. It's frightening how much crap some people have running in the background on their Windows boxes (and how much of it is literally crap).

      --
      This space for rent...
    13. Re:App Crash (usually) = Windows Crash (sorta) by Osty · · Score: 1

      What we as a community can do, however, is make writing good quality device drivers as EASY as possible for the hardware vendors. Then they will have no excuse not to write a driver for at least the top 3 platform OSes other than laziness.

      Exactly! The question is, though, how do you make it easier? Certainly licensing comes into play. If I'm a major hardware developer with significant investments in IP, I'm not going to want to release my drivers as open source. So, I'll target Windows, and I'll target OS X, but forget about Linux. There are ways around the licensing issue, but they create their own set of problems. For example, look at nVidia. The kernel driver they provide for their cards is rather thin, with most of the useful stuff being done in their closed source driver for X. That means you don't get good acceleration for the framebuffer/console, and it means that nVidia has to manage this more complex approach, and it means that they can't use the kernel's DRI architecture, because that would mean putting important IP in the open source kernel driver.


      Driver model unification is more than we can hope for, but accomodations can be made via licensing, and by guaranteeing module compatibility across kernels (at least across minor revisions, like 2.4.x) so that IHVs can decouple their driver releases from the kernel release cycle.

    14. Re:App Crash (usually) = Windows Crash (sorta) by Grishnakh · · Score: 1

      Where do you draw the line? With a thriving hardware economy, you can't expect the OS developers to write all of the drivers for every different piece of hardware out there. As well, if you only write generic drivers then you rob the hardware manufacturers of the capabilty to customize their hardware offerings even if they are based on a common platform. Finally, if drivers have to be written by the OS developers, then new hardware is much less attractive. Hardware developers would have to jump through hoops, either getting the OS developers to write drivers or adding some sort of compatibility mode to their hardware, because otherwise you couldn't use the hardware. And that's saying nothing of making drivers open source, since drivers often contain intellectual property. I don't care what you think about open source, but wrong or right, most companies that own some sort of IP are generally not willing to give that away to everybody. If you want your platform to be seen as desirable to hardware developers, you need to keep that in mind.

      This is not an either/or proposition as you imply. Personally, I don't really care what hardware developers think of any particular OS platform; if they want to sell their hardware, they need to support the OSes that people have chosen. And increasingly, this is Free Software OSes, so hardware manufacturers smart enough to get in on this early by supporting Linux et al will reap the benefits. There's a lot of techies out there who are gung-ho on Linux, and will happily badmouth companies who are unhelpful with getting their hardware supported.

      Hardware is indeed less attractive to OS developers if no drivers are provided, but merely providing specs goes a long way. There's a lot of OS developers out there willing to put in the time to write drivers as long as specs are provided. It's a hell of a lot easier that way than trying to reverse-engineer the things.

      No one's "robbing" HW manufacturers of the ability to differentiate their product. This is a market economy; no one is guaranteed that their business model will work. If they want to differentiate their product, they can either add capabilities to the hardware itself, or they can write binary-only drivers and suffer the consequences. Or better yet, they can write open-source drivers with great features, and then leverage this contribution to gain goodwill from the community. Companies that help with open-source development have historically been viewed much more favorably that those which haven't bothered.

      It's possible for the HW manuf's to write their own binary-only drivers as NVidia has shown, but this is generally seen less favorably than fully open-sourced drivers, for many reasons (practically, it's a pain because the drivers are only compatible with specific kernel versions, making it hard to change your kernel easily when new versions come out). Manuf's can weigh the options here and choose a course accordingly. As far as device drivers containing IP, too fscking bad. Your options are these: don't make your hardware so cheap and crappy that device driver code gives away the company secrets, provide binary-only drivers and suffer the consequences (whatever these may be), or ignore these OSes altogether and suffer one of two fates: users of Free OSes pan your product and company and you lose lots of sales, or someone reverse-engineers your product and writes an open-source driver anyway.

      For Free OSes, there is no one solution to drivers; the open source community has no dictators (at least none that reign without popular support), and anyone or any company is free to come up with any solutions it wants. No one is beholden to Microsoft to provide direction for them. The MS user community, OTOH, is. And their direction doesn't seem to have worked well over the years.

    15. Re:App Crash (usually) = Windows Crash (sorta) by Osty · · Score: 1

      As far as device drivers containing IP, too fscking bad. Your options are these: don't make your hardware so cheap and crappy that device driver code gives away the company secrets

      I don't know of anyone who would call nVidia's hardware "crappy", yet they have consistently been able to increase the performance of even older hardware by making algorithmic enhancements to their drivers. You can claim that these enhancements should not be intellectual property, but nevertheless they are, and for a competitor like ATI to get ahold of them would be detrimental to nVidia, its shareholders, and its customers.


      or ignore these OSes altogether and suffer one of two fates: users of Free OSes pan your product and company and you lose lots of sales, or someone reverse-engineers your product and writes an open-source driver anyway.

      I don't share your confidence in the size of the open source community. You might lose a couple thousand sales, but when 95% of your target audience uses Windows, that's what butters your bread. If by chance that would change in the future, then you would have a point, but that's going to be a long time coming (how many years now have we been told that the open source desktop revolution is "just around the corner?). As far as reverse-engineering goes, I'll go back to nVidia. nVidia had been making hardware for years before they decided to release 3D accelerated drivers for Linux, and in that time no one was able to successfully reverse-engineer their product. Sure, it can happen, but even if it does it's generally a sub-par solution (witness the performance differential between Windows and Linux for the old 3dfx cards, for example).


      For Free OSes, there is no one solution to drivers; the open source community has no dictators (at least none that reign without popular support), and anyone or any company is free to come up with any solutions it wants.

      I disagree. Taking Linux in particular, if Linus were to decide that minor kernel revisions must be binary compatible with all other kernels in a series, it would become law. If Linus proposed that kernel modules could be closed-source binaries, it would become law (hasn't that already been done?). The point being that compromises can be made to give IHVs a more favorable impression of Linux, and all it would take is some decisions from the top. Yes, if the decisions were unpopular the kernel could be forked, and that's a good thing about open source, but guess which fork would get the hardware vendor support? You can have your version where drivers must be open source. I'll take the one that provides better hardware support.


    16. Re:App Crash (usually) = Windows Crash (sorta) by kylef · · Score: 1
      Or better yet, they can write open-source drivers with great features, and then leverage this contribution to gain goodwill from the community. Companies that help with open-source development have historically been viewed much more favorably that those which haven't bothered.

      Let's investigate this idea of "goodwill" for a minute. Realtek makes open source drivers and specs available, but they're considered a low-end company that makes bargain-basement NIC chipsets that can handle 65% of the throughput of the market leaders for 20% of the price. Where is the goodwill? Has the open source industry done anything for Realtek? Their chipsets are already integrated into countless motherboards, and used on some of the most prevalent NICs in the industry; they donated their driver code. But I don't see anyone out there saying, "Thank you, Realtek! You are our favorite NIC chipset maker! We recommend that everyone who runs Linux go out and buy a card with your chipsets!"

      And what about wireless? The last time I checked, the only drivers that worked were the reverse-engineered Prism II chipset drivers for the ancient Lucent WaveLAN and compatible cards. Good luck getting your high speed D-link, SMC, Netgear, or Intel card working. Apparently the "goodwill" of the community isn't enough of an incentive for them to release the details of how their MAC layer operates.

      What about video? Well, you basically have ATI and NVidia, neither of whom release open source drivers. I guess they're not going to get any goodwill from the Linux community either! Should I sell my stock as a result?

      Look, I know I'm being overly sarcastic here, but "goodwill" is no incentive for a real company to release drivers that give out intimate details about the inner architecture of their HW designs. Graphics cards makers will NEVER do this because their drivers are now boiling down to software routines written for GPUs in the equivalent of graphics assembly language. Giving away the code to these routines would give away any optimization strategies that they had spent time and millions of $$ researching and developing to beat their rivals.

    17. Re:App Crash (usually) = Windows Crash (sorta) by Fallen_Knight · · Score: 1

      umm,
      1) the OS guys don't have to write the driver, anyone who knows how to program a driver can
      2) If a company so wanted to, features can be added to the generic one
      3) Its not like the hardware company can't write their own driver and do a binary dist.
      4) You CAN use non open source drivers under linux

      Overall linux device drivers are more robust and stable. While windows ones are horrid. Even thou they force device driver programmers to do thigns their way its still a bad system. INF PNF SYS files and the registry make for one BAD design.

  57. Re:Remember 99.999%? by Anonymous Coward · · Score: 0

    The only place you'll EVER see five nines from Microsoft is on an invoice, next to the word "Total."

  58. 5% is good enough... by ackthpt · · Score: 2, Insightful
    A 5% rate of errors is good enough when:

    You are driving. Unless the cop has it in for people who drive a car like yours, hasn't made his quota, or is having a generally rotten day and feels like sharing.

    Choosing resistors for your home electronics projects, unless perhaps you are aiming for orbit, then you better get the spendy 1% or better kind.

    Temerature for frying your pancakes on the stove. Actually, that's a pretty superior stove, as most vary wildly on what the subjective settings: LOW, MED, HIGH mean. At least ovens have degrees, but also seem to have their own opinions of 400 degrees.

    Fan speed, processor temperature, etc. unless you're already at the limit and a 5% spike in voltage or temperature means you stop reading this text and start fishing out the backup hardware.

    It's your annual cost of living increase. Beats 2% or none at all.

    Your opponent just went into the red while you kept alive.

    5% is not good enough when...

    You understated your income tax three years ago and get smacked down for it.

    They're mixing chemo drugs to pump into your veins for the next three months. You want it all exact and guarantees, alas, there are none...

    The wing is good for 205% and the foam exerts 206% force.

    You spend thousands of dollars on equipment, software and salaries and watch it all general 0 revenue while workers wait for a reboot, or spend hours or days recovering from lost or corrupt data.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:5% is good enough... by ivan256 · · Score: 1

      Choosing resistors for your home electronics projects, unless perhaps you are aiming for orbit, then you better get the spendy 1% or better kind.

      Temerature for frying your pancakes on the stove. Actually, that's a pretty superior stove, as most vary wildly on what the subjective settings: LOW, MED, HIGH mean. At least ovens have degrees, but also seem to have their own opinions of 400 degrees.

      Fan speed, processor temperature, etc. unless you're already at the limit and a 5% spike in voltage or temperature means you stop reading this text and start fishing out the backup hardware.

      It's your annual cost of living increase. Beats 2% or none at all.


      There's a big difference between being off by 5% and failing completely 5% of the time.

  59. skewed ? I don't think so by theefer · · Score: 1

    Are you telling me that Bill Gates has released statistics that are obviously wrong, that everybody knows it, and that they are higher than the reality ? Do you really think M$ would release numbers not only fake (well this is not news), but numbers that says that W$ crashes more often than it does in reality ?

    I'm sorry but however low my respect for this company, I don't buy it, this would be really stupid.

    As for the relevance of those numbers, have you counted the majority of users who have disabled that feature ?

    --
    theefer
    1. Re:skewed ? I don't think so by vanadium4761 · · Score: 2, Insightful

      I think the reporter intentionaly mislead readers. Notice the article has like 2 sentances even mentioning the crash statistics. Paul Thurott covered the same speech and he had _NO_ mention of these statistics and he is usually very critical of Microsoft. I would be very interested to see a transcript of the original speeach to see exactly what Gates said to get this in context.

  60. Reality check by xant · · Score: 3, Insightful

    ok, 5% crash 2 or more times per day.
    Let's say then, that maybe 10% crash once per day, 20% crash every couple of days, 40% crash once a week, etc. If we only go that far that's saying

    75% of windows computers crash at least once a week.

    If once a week doesn't sound like a lot to you, imagine how annoyed you'd be if your ISP was down once a week, because that's what we're talking about. ... and here's some for-pay updates to fix that problem, you drooling idiot customer. WINDOWS IS YOUR GOD. WORSHIP IT.

    --
    It's rare that you're presented with a knob whose only two positions are Make History and Flee Your Glorious Destiny.
    1. Re:Reality check by CaptainTap · · Score: 1

      "Oh, people can come up with statistics to prove anything, Kent. 14% of people know that."

      --
      -- So now the world is a bit more stupid thanks to you.
    2. Re:Reality check by geekee · · Score: 1

      " ok, 5% crash 2 or more times per day. Let's say then, that maybe 10% crash once per day, 20% crash every couple of days, 40% crash once a week, etc. If we only go that far that's saying 75% of windows computers crash at least once a week."

      hope this was meant to be funny. 5% crash twice a day means 5% crash 14 times a week, not 75% crash at least once a week. You can't infer that from the data.

      --
      Vote for Pedro
    3. Re:Reality check by NanoGator · · Score: 1

      "If once a week doesn't sound like a lot to you, imagine how annoyed you'd be if your ISP was down once a week, because that's what we're talking about. ... and here's some for-pay updates to fix that problem, you drooling idiot customer. WINDOWS IS YOUR GOD. WORSHIP IT. "

      I don't think I've ever downloaded anything from MS to fix a stability issue. About the only thing I've ever done is download a driver update from the manufacturer of the soft/hard ware that caused the problem.

      Long story short: Nobody'll have to pay once a week for an update.

      As for the "Windows is your god" comment, consider this: We don't measure the 'godness' of an OS by how long it stays up. We measure it based on what we do with it. We also measure it by how easy it is to do things with it such as add new hardware or apps. Then there's the whole matter of software availablity and yadda yadda yadda.

      I wouldn't call customers who buy Windows related products idiots, but I would call Linux zealots masochists.

      --
      "Derp de derp."
    4. Re:Reality check by Anonymous Coward · · Score: 0

      Im sorry, but you know absoultely nothing about statistics or even basic math for that matter. I add to that list whoever modded this post up.

    5. Re:Reality check by VasilyPupkin · · Score: 1

      75% of windows computers crash at least once a week.

      If once a week doesn't sound like a lot to you, imagine how annoyed you'd be if your ISP was down once a week, because that's what we're talking about. ... and here's some for-pay updates to fix that problem, you drooling idiot customer. WINDOWS IS YOUR GOD. WORSHIP IT.


      Yes, and the answer to your question is, of course, that those are two different types of machines, as you have pointed out well. The type your ISP has is a server and it is expected to be up at anytime. While, your desktop may crash once a week and you will reboot once a week and go on downloading your movie.

      And, of course, the stuff your ISP runs does not compare to anything the an air traffic control should run, for example.

    6. Re:Reality check by danila · · Score: 1

      It is you who knows nothing about statistics. Yes, there is not enough information to predict the share of Windows computers that crash at least once during the week. Yes, xant's approach is not entirely rigorous. But this kind of rough analysis shows that he understands and feels statistics better than you do.

      Let's see what I can do to support xant's estimates.

      Assume for the purpose of simplicity that every Windows-based machine has a certain probability P of crashing once during each hour. Let there be 10 hours the average PC is on every day and 6 days per week. We can easily see that in order for the probability of 2 or more crashes to be 5%, the hourly crash chances should be 3.7%. That means that the probability of at least 1 crash per week is 89%. Of course, the main assumption of the equal crash per hour chance is not valid - poorly configured machines with beta drivers and cheap hardware are more likely to crash and they do crash often, probably contributing to the 5% value, while well-maintained expensive brand-name PCs tend to crash less often. We don't have enough information to give precise estimates of the probabilities and their distribution, but we know enough to say that xant's guess is probably not too much off.

      --
      Future Wiki -- If you don't think about the future, you cannot have one.
    7. Re:Reality check by TeknoHog · · Score: 1
      those are two different types of machines, as you have pointed out well. The type your ISP has is a server and it is expected to be up at anytime. While, your desktop may crash once a week and you will reboot once a week and go on downloading your movie.

      Why should I expect anything less from a desktop computer? Crashing is quite annoying in any case, for example when you're in the middle of writing your dissertation. To say that people are used to their computers crashing doesn't alleviate the problem at all. Besides, having a stable unix-like OS does not exclude having a nice user interface (OS X being a good example).

      --
      Escher was the first MC and Giger invented the HR department.
    8. Re:Reality check by burns210 · · Score: 1

      "ok, 5% crash 2 or more times per day.
      Let's say then, that maybe 10% crash once per day, 20% crash every couple of days, 40% crash once a week, etc."

      You can't make claims on number you completely made up... yes, if 75% of all windows machines crashed once a week i would be very annoyed. but you just made your numbers up!

    9. Re:Reality check by interJ · · Score: 1

      Right... and why stop there? According to your logic:

      150% of windows computers crash at least once every two weeks!!

    10. Re:Reality check by Jugalator · · Score: 1

      Uhh, troll?

      Anyway...

      75% of windows computers crash at least once a week.

      Not mine install at least, actually I can't remember the last time it either blue screened or I got a "Explorer.exe performed an illegal operation" dialog or similar. Actually, Gates' statistics seems quite a lot to me, especially if considering the Windows 2000 and XP operating systems. I'd hate if anything in my computer crashed once a week. :-O

      --
      Beware: In C++, your friends can see your privates!
  61. MOD PARENT UP, PLEASE! by Anonymous Coward · · Score: 0

    EXACTLY.

    Wish I had mod points today....

  62. security by Anonymous Coward · · Score: 0

    Cross this information with the recent ones about Longhorn release date being pushed back again, so you get a more accurate picture of MS financial plans.

    BTW, does this plan include security updates ? Does it mean even more unpatched systems in the wild, waiting to get exploited ?

    When I thought MS couldn't get deeper in lameness : they've reached the ocean bottom and are starting to dig...

  63. Article Pasted here... by Anonymous Coward · · Score: 0

    Microsoft Moves to Weather Time of Slow Growth
    By JOHN MARKOFF

    EDMOND, Wash., July 24 -- Microsoft today outlined a new corporate approach designed to allow the company to weather a period of slow growth in the computer industry. At the same time, its executives disputed the idea that the information technology boom had ended for good.

    Speaking at the company's annual meeting for financial analysts here, Bill Gates, Microsoft's cofounder and chairman, announced the company's plans to increase its research and development spending this year by as much as 8 percent, to a total of $6.9 billion. The company also said before the meeting that it would expand its work force by 4,000 to 5,000 positions during the current fiscal year.

    Advertisement

    Despite its aggressive stance on investing in the future, the software company earlier this month dramatically altered the way it rewards its workers, shifting to direct stock grants from stock options. That move was widely interpreted to be an acknowledgment by Microsoft that it was maturing as a corporation and that its compensation packages had to tilt in a new direction.

    The company said today that it had already seen some indication that its stock-based incentive plan is helping with recruitment of new employees.

    Also today, Microsoft introduced a tier of financial managers that it said was part of an effort to apply new financial discipline to its operations.

    Mr. Gates's remarks suggested a new sense of realism at the company that has 600 million customers and whose stock price grew dramatically before 1997, but has since tapered off.

    The computer industry "experienced a boom that I don't think we'll see again in our lifetime," Mr. Gates said in describing the Internet boom. He noted that since 2001 companies have been forced to face harsh new realities that have significantly limited new software investment.

    But he directly challenged the view -- now held in some technology circles and recently presented in an article in the Harvard Business Review -- that the technology industry is headed for a period of consolidation.

    "The debate about what came out of the boom and what these information technology investments mean has really gotten fairly extreme," said Mr. Gates, who is Microsoft's chief software architect. "Obviously we put our money where our beliefs are in saying we disagree with all of this."

    Last week, Microsoft raised its revenue forecast for fiscal 2004 by about $1 billion. At the same time the company also said it had no plans to spend any of its $49 billion cash on major acquisitions or increase dividends, despite recent rumors.

    Shares in Microsoft fell 45 cents each today, to close at $26.

    Throughout the day, a parade of Microsoft's executives summarized each of the company's businesses, describing new products and strategies and outlining competitive threats.

    A number of them described the company's overall strategy as "integrated innovation," a reference to the drive to add a continual stream of features and services to Microsoft's Windows and Office software businesses.

    "It shouldn't be necessary for people to buy additional products for their secure infrastructures," Mr. Gates said.

    Microsoft's plans in the computer security field have created both fear and skepticism in that industry. Its competitors have said they fear that Microsoft will govern that arena in the same way it attacked Netscape and came to dominate browser software.

    But despite a concerted effort to improve the reputation of its products for security and stability, Microsoft has been plagued by a series of embarrassing computer security flaws, including a new security hole in a program used to play video and audio files that it made public on Wednesday.

    Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day.

    He said that Microsoft would

  64. Charging for Fixing Bugs by akiy · · Score: 1
    Gates goes on to state that Microsoft is looking at charging for some of its software updates that it now distributes for free.

    "I'm going to write me a mini-van!"

    --

    --
    http://www.aikiweb.com - AikiWeb Aikido Information

  65. I am not a "Microsoft apologetic". by Dthoma · · Score: 0, Troll

    I can't stand to use some versions of Windows. But I can't understand how a 5% crash statistic with so few details provided regarding it has been twisted out of proportion by Linux zealots. I use Linux, but I am not pro-Microsoft, pro-Linux or anti-Microsoft; I'm a Pragmatic Programmer. I just use the tool that gets the job done most cheaply. So, I go for Linux. If you want to use Windows 2000, congratulations. If you want to use Mac OS X, go ahead. I don't care.

    --

    Note to M1-ers: a curt but otherwise insightful message is not "Flamebait" or "Troll".

    1. Re:I am not a "Microsoft apologetic". by Meat+Blaster · · Score: 1
      Every time I see another round of Microsoft bashing, it reminds me that it isn't just software that can be insecure. Honestly, why people choose to focus on slamming something rather than invest the energy in choosing an alternative is beyond me. If their cause is evangelism, perhaps a better way to go about it is for them to promote their choice based on merit rather than attempt to drag other choices down to their level?

      At the end of the day, your approach is sanest. People get all caught up in the methodology without realizing that the end result will always be what matters in computing.

    2. Re:I am not a "Microsoft apologetic". by Anonymous Coward · · Score: 0

      Is stating the crash rate of an OS is bashing, then bring on the bashing. Distorting the truth or harpring is another thing, especially if it's off topic. I'm not sure what you want though from a group when you hear that 5% crash more than twice a day. This does lead you to believe the percentage that see a crash of more than one is greater. And then one or more times a week is even greater. Is this a bad thing? Maybe you're okay with it, but if you're upset about the truth then maybe you should either deal with it or try to rationalize that the alternatives are worse. Proof wouldn't be a bad approach.

  66. Charging for fixes. by ratfynk · · Score: 1

    Boy that is good business policy, he will get away with it, American businesses are that stupid!

    --
    OH THE SHAME I fell off the wagon and use sigs again!
  67. here's a direct link by Anonymous Coward · · Score: 0
  68. Windows Error Reporting by MonkeyCookie · · Score: 1

    I've always wondered how useful that information would be to Microsoft. A lot of the crashes are due to non-Microsoft software. What good would that information do them?

    I think it's more like something to make users feel like they can do something instead of clicking the OK button when Windows tells them "Too Bad, I've decided to stop running this program". Maybe Microsoft figured it would reduce some anger on the user end.

    1. Re:Windows Error Reporting by heli0 · · Score: 1

      They should make the top 10(or more) most reported program crash information available on their site.

      --
      Whenever the offence inspires less horror than the punishment, the rigour of penal law is obliged to give way...
    2. Re:Windows Error Reporting by Shippy · · Score: 2, Informative

      I've always wondered how useful that information would be to Microsoft. A lot of the crashes are due to non-Microsoft software. What good would that information do them?

      Microsoft has a huge AppCompat lab that they run to test against thousands of applications whenever they release new versions of their software. If you send the non-Microsoft-software errors, it helps them see if maybe some new app is causing a problem. If it is, they may consider adding it to their AppCompat lab (although it does depend on the usage of the software). If they determine it's a Windows bug being surfaced by the app, they can work on fixing it. Otherwise, they can notify the vendor and say "Hey, your really popular program is crashing in these cases for this many people and here are the details we've gathered." It may also help them view trends like improper API usage and the like. That may help them improve the SDK docs so app developers have a better idea of how the APIs work.

      Boom, instant feedback for application developers. This option is not available for Linux that I know of. It's the user's responsibility to find the right mailing list to join up to and try to debug the problem. They might even be told to submit a patch themselves before it'll be fixed.

      --
      -Shippy
    3. Re:Windows Error Reporting by m_pll · · Score: 1

      ISVs can access error reporting data for their drivers and applications. See https://winqual.microsoft.com/moreInfo.aspx#WER for details.

  69. Cash for updates? by thung226 · · Score: 1

    If we choose not to pay for a patch, it seems fair that we can send M$ a bill for the money lost due to the flaw.

    --
    -n-
  70. DEVELOPERS! DEVELOPERS! DEVELOPERS! DEVELOPERS! by Anonymous Coward · · Score: 0

    Hi Mr. Balmer!

    You may call yourself an AC, but I'd recognize your unprofesional language and insane screaming anywhere.

    Want to do a monkeyboy dance for all us Slashdolts while you're at it?

  71. Get out the tinfoil caps by petecarlson · · Score: 1

    The problem with free updates is that users sometimes install them. What's wrong with that you say? Read on to the point where Mr. Gates says that that MS is intent on persuing the growing security market.

    1. Make faulty software.
    2. Charge for updates so that no one installs them
    3. Sell security software to companies that are attacked by hacked windows boxen.
    4. Profit

  72. Re:Before you laugh... by molarmass192 · · Score: 1

    Here's the list:

    CAN-2003-0461: /proc/tty/driver/serial reveals the exact character counts for serial links. This could be used by a local attacker to infer password lengths and inter-keystroke timings during password entry.

    CAN-2003-0462: Paul Starzetz discovered a file read race condition existing in the execve() system call, which could cause a local crash.

    CAN-2003-0464: A recent change in the RPC code set the reuse flag on newly-created sockets. Olaf Kirch noticed that his could allow normal users to bind to UDP ports used for services such as nfsd.

    CAN-2003-0476: The execve system call in Linux 2.4.x records the file descriptor of the executable process in the file table of the calling process, allowing local users to gain read access to restricted file descriptors.

    CAN-2003-0501: The /proc filesystem in Linux allows local users to obtain sensitive information by opening various entries in /proc/self before executing a setuid program. This causes the program to fail to change the ownership and permissions of already opened entries.

    CAN-2003-0550: The STP protocol is known to have no security, which could allow attackers to alter the bridge topology. STP is now turned off by default.

    CAN-2003-0551: STP input processing was lax in its length checking, which could lead to a denial of service.

    CAN-2003-0552: Jerry Kreuscher discovered that the Forwarding table could be spoofed by sending forged packets with bogus source addresses the same as the local host.

    So, were's this "HUGE remote exploit" of which you speak???

    --

    Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws-Plato
  73. Missed a few words by Ballresin · · Score: 1

    I bet he actually said something like:

    "5% of all windows installations are installed on leapyear day and crash two or more times every day...the other 95% of all installations of windows crash only once a day. It has been decided that all computers running windows will have their clocks updated via the net daily to keep their time accurate. This will of course require a restart. We are going to charge $0.75 per restart now."

    In other news...Microsoft (MSFT) has increased its' revenue by $410,625,000,000,000.00 or more yearly.

    --
    I got nothin'.
  74. Fantastic. by Inoshiro · · Score: 0, Flamebait

    My old 486 running DOS is also secure, and just as likely to be used for work by most people as any machine running Linux.

    Before you start making smarty pants comments about how Windows sucks, address the real issues of getting Linux onto people's desktops: tight integration of package management for all distributions (that also works on all distributions), easy upgrades, and a proper desktop environment.

    Without those 3 needs addresses, comments like yours are the same sour grapes sentiment that marginalized the OS/2 community, the Amiga community, and other operating communities since operating systems have existed.

    --
    --
    Internet Explorer (n): Another bug -- that is, a feature that can't be turned off -- in Windows.
    1. Re:Fantastic. by Anonymous Coward · · Score: 0

      "comments like yours are the same sour grapes sentiment that marginalized the OS/2 community, the Amiga community, and other operating communities since operating systems have existed."

      So I guess that would make your comments the sour grapes from the MS community...

      O, and by the way, ever heard of "proper desktop environments" such as o lets say: GNOME, Lindows, KDE to name a few. And what's this?!? MS only has ONE!! No freakin way!

  75. In other words... by Anonymous Coward · · Score: 0

    ... Microsoft is recognizing that their software is defective, and as a result, they will start charging to fix it.

    Sounds awfully like extortion to me.

  76. Re: huge number by TeknoHog · · Score: 2, Funny

    Imagine if Gates got a nickel for every time Windows crashed... oh, wait

    --
    Escher was the first MC and Giger invented the HR department.
  77. This is what has you in a frenzy? by Mondain98 · · Score: 1
    Mr. Gates said the company was considering the possibility of charging for some of its software updates that are now made available free over the Internet.

    I guess people cant think out loud anymore? Not like RedHat does anything like this (*cough* http://www.redhat.com/software/rhn/offerings/). I dont think they plan on charging for what you have in mind, people. MS isnt hurting for money that bad.

  78. Microsoft is Dying!! by CashCarSTAR · · Score: 0, Troll

    Ok Ok, this is not the troll, but it may be true. MS is at the end of their development line for their OS and Office. Their big revenue sources are gonig to go down relativly fast.

    That is what the new subscription based licensing is, a way for them to get new blood from the same old stone.

    In a nutshell, Microsoft is going to need to reinvent itself. Longhorn, to be honest is going to crash harder than a ton of bricks.

    The future for MS is in the X-Box 2. Not as just a game console, but as an all-in-one media device. However, I think that they will not have the same success they once had.

  79. Re:FUCK YOU ASSHOLE! YOU'RE NOT FUNNY! by Anonymous Coward · · Score: 1, Insightful

    The only good part of this post is the use of the word "asshat."

  80. Paying for update service by randallman · · Score: 1

    I've always preferred to pay for what I get and not what I don't get. $300 for winxp pro and free updates? No, $300 for winxp and updates. So whether you update or not, you're paying for it. A better model would be $150 for winxp pro and $50/year for updates. Similar to RedHat's Red Hat Network, a valuable service. So if you don't update, at lease you're not paying for it.

  81. keyword : "some" by Anonymous Coward · · Score: 0

    _some_ updates to be charged : I guess it doesn't include critical ones, like security patches.
    And btw, Apple is already doing it (charging for minor revisions 10.1 10.2 10.3) and so do RedHat and consorts.

  82. Newsflash by Anonymous Coward · · Score: 0
    according to error reporting software in windows, 5% of all windows installations crash two or more times every day.

    BILL GATES ADMITS THAT THE ERROR REPORTING SOFTWARE IS DYSFUNCTIONAL 95% OF THE TIME !!!

  83. Crashing PCs by Anonymous Coward · · Score: 0

    5% of all machines crashing. I bet most of them are caused by cheap programs crashing the machine. I bet the next portion of the blame goes to cheap hardware. There's a reason that some hardware is cheaper than others, epspecially if it claims the same capabilities. That's why name brand computer compianies often have two series of computers, a retail and a comercial version (as explained by our hardware vendor). They both tend to do about the same but retail are meant to run a few hours each day (home computers) while comercial models are meant to be run 8 hr/day or 24/7. They typically have more robust hardware and cost much more. Somebody slaps together a $600 clone box out of cheap parts and expects it to work as well as a $2200 name brand, they may be in for a surprise. Sure, it may run just as well, but a certain percentage are goin to fail more often than the more expensive models by companies expecting to have to deal with errors.

    I'm IS guy for our department and have to rebuild/repair boxes about every other week. Heat, faulty hardware, and such typically the most of the problems which unsurprisingly happen in the cheaper boxes we have. Next comes faulty software which unfortunatly has to be uninstalled, maybe with the OS, and reinstalled to get it to work. Actual OS problems seem the least and are usually corruption issues that are fixed by fdisk, reformat, reinstall. Still, when the quickest and easist solution for things is often to reformat and reinstall, I have to wonder if the OS isn't to blame.

    1. Re:Crashing PCs by falcon5768 · · Score: 5, Interesting
      See thats what I dont get about people flaming apple for expensive machines, Im a IT tech for my schoolsystem and constantly I get the go with PC's they are cheaper line, yet in comparison to our iMacs in the elementary and middle schools (mixture of both old and new ones) the computers we fix the most are our budget line Dells of which there are about 200 in comparison to almost 900 macs.

      And those Macs are running on adverage 24 hours a day whereas the PC's are shutdown every night since they seem to crash less than when we did leave them on everyday.

      --

      "Slashdot, where telling the truth is overrated but lying is insightful."

    2. Re:Crashing PCs by Seahawk · · Score: 1

      Have you considered installing linux on those 200 Dells then?

    3. Re:Crashing PCs by falcon5768 · · Score: 1
      Ha my boss who's clueless on anything thats doesnt have Bills shinning face on it would never let me even think it. We all (my entire staff even the anti mac ones) want to put Linux on them, but "we have to give the students something they know" even if it means they have to move computer to computer because their old one is now getting re-imaged cause of a major crash.

      Its not as bad now with XP, which was a beast to install on some of them, but still about a crash a day when you review the logs.

      --

      "Slashdot, where telling the truth is overrated but lying is insightful."

    4. Re:Crashing PCs by IchBinEinPenguin · · Score: 1

      on adverage 24 hours a day

      WOW, so some of them were running more than 24 hours a day?

      sorry, couldn't resist ;-)

  84. One thing being missed here... by Anonymous Coward · · Score: 0
    Most of the highly rated posts I've seen thus far seem to have missed something.

    It's cute enough that Microsoft wants to charge for product updates. This goes right back to the subscription service they wanted to start for Windows XP, but pretty much got slapped down by people who weren't willing to pay for software that way.

    Their next idea is to withhold critical updates and service packs to people that refuse to pay them a fee. Businesses, of course, wouldn't take such a risk, because their data is valuable.

    Your average Windows user, however, may be less receptive to this sort of risk analysis.

    Consumer: 'I already paid $150 for this software (and/or) This software came with my computer and I'm not paying $10 for that service pack.'

    Microsoft: 'But there are security problems that you HAVE to get the update for. People can hack your computer! And we've given you new innovative features!'

    Consumer: 'Oh, fuck you. If you think it was hard to get people just to go to 'Windows Update' to get updates when Code Red was raping the internet (and it was), just wait until you try to force money out of me to do the same thing. I'll do you one better; Linux is still too hard for me to use, but I'll just happily use Windows XP Service Pack 1 until the end of time, like everybody else who's too cheap to care about security. How's that?'

    Days later, Code Red VI kills the internet.

    If Microsoft means that they want to charge people for interum product updates, like Media Player 9, or the newest version of DirectX, they will suddenly find that the tactic that got them where they are today (give away a new version of libraries and software free to get a critical mass market share) falls flat on its ass, because people just don't care THAT much, and they will scream if they're charged a DirectX tax of $9.95 just to run Half Life II. That's a good laugh. $50 for Half Life II, and make sure you pay Microsoft another $10 so you can run it...

    The only other interpretation I can take is that they want to charge people to use Windows Update and update Windows in other routine matters.

    Good luck, Microsoft...

  85. Linux, here I come... by fpp · · Score: 1

    Yet another boneheaded move by Mr. Gates. Charge me updates for your crappy software? I don't think so. Complexity be damned, I think I'm going to be dancing with Tux soon.

    1. Re:Linux, here I come... by Squidgee · · Score: 1
      Linux isn't that complex; it's just annoying. Lots of tweaking, lots of installing package after package in order to satisfy dependencies...it gets annoying after a while.

      So I went over to the mac side; I suggest you check it out, as well, next time you want a new computer.

    2. Re:Linux, here I come... by Anonymous Coward · · Score: 0

      Annoying? You're just not using it right or the right one. What I find is annoying is when I use OSes like OS X or XP is that they assume what you want to do or what they think you want you to see. Linux is purely your choices, and if you don't like choice stick with bland OSes like OS X.

    3. Re:Linux, here I come... by Anonymous Coward · · Score: 0

      now your just name calling.

      tsk tsk tsk

    4. Re:Linux, here I come... by f0rt0r · · Score: 1

      Yep, when you are first setting up a Linux box, it can take a while to download and install an app + dependencies if you didn't choose to install them during initial installation. I install apps two ways, if I just want the version of the app that was current when my distro came out, then I will use the package manager ( urpmi is my favorite ), or if I want the lastest stable build of an app, I will download it and its dependencies, and then compile/install each one in the correct order.

      The first way is extremely easy as the package manager handle the dependencies for you. The second way makes me feel totally in control of my system, and that is a very good feeling.

      --
      I can't afford a sig!
  86. Re:DIRECT LINK! (comments) by tktk · · Score: 1
    I can't see anything bad coming from Microsoft spending more on R

    I can.

    Micrsoft Bob 2004?

  87. Translation by Xeth · · Score: 1
    Part One: Windows is highly unstable.
    Part Two: We will now begin charging for stability fixes.

    hmmmmm....

    --
    If your theory is different from practice, then your theory is wrong.
  88. funny... by intermodal · · Score: 1

    i've had that many of my ATTEMPTS at installing windows crash, or more. And not even due to user error.

    --
    In SOVIET RUSSIA... erm...NSA AMERICA, the Internet logs onto YOU!
  89. YES!! charge us baby!! whoohoo! by abolith · · Score: 0, Troll
    charge us all three arms and four legs for even e/mailing you! the tighter you squeeze, the more businesses slip through your fingers.

    --
    if you want "No More Hiroshimas" then I say "You First. No More Pearl Harbors."
    1. Re:YES!! charge us baby!! whoohoo! by Anonymous Coward · · Score: 0

      attacking military installations is not the same (although a horrible, horrible thing) as the slaughter of innocent civilians.

      Yes it's a reply to your sig, but fuck it's the worset I've seen.

  90. People already don't patch their Windows boxes... by daveo0331 · · Score: 1

    And as a result, all the worms and viruses keep spreading, slowing down the network, and helping spammers. Now they're going to make people pay to download the patches? Imagine some guy rear-ending you on the highway because GM made his car with faulty brakes, and charged money to fix the problem, and the car owner decided he couldn't/wouldn't pay the money. Remember, most of these viruses/worms affect everyone, not just the people with infected boxes. The last thing we want to give people is another reason to not apply the patches.

    --
    Remember the days when Republicans were the party of fiscal responsibility?
  91. Read the wording! by sanchny · · Score: 1
    Am I the only one who sees it this way?

    according to error reporting software in windows, 5% of all windows installations crash two or more times every day.

    I interpret that as: "Out of all Windows computers with errors, 5% crash more than once. The other 95% crash once."

    Think about it: if they're getting the sample from error reporting, that means that all of the computers in the sample crashed (had an error, whatever). It does not mean that 5% of every Windows computer in the world crashed more than once, it means that 5% of every Windows computer that crashed did so more than once. If it were the former, that's an obscenely high number.

    1. Re:Read the wording! by Squidgee · · Score: 1
      Nope, the average Windows 2000/XP box crashes probably about once every 2-6 weeks; at least, that's been my experience. Windows is NO LONGER the crash-fest it was in the 98 days.

      It's actually quite stable now-a-days; I just happen to prefer Mac OS X.

      At this point, it's no longer preference of stability; now it's preference based on, well, preference.

  92. This does not count by jafac · · Score: 1

    Crashes where the system hangs, or the error is not trapped.

    --

    These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    1. Re:This does not count by sweede · · Score: 1

      On crashes where the system hangs, the error is trapped. older nVidia drivers had some bugs in them that would causs Windows XP to be un-responsive and you would have to manually restart the computer.

      When you logged back in and looked at the event viewer, you will see an entry saying something along the lines of, "Windows has recovered from a system hang due to driver failure ". I had this problem a few times .

      If you had full system reporting on, it would upload a bug report (NOT automaticly, but you select whether to upload it or not), and then it would redirect you to a MS bug report page (again, A USER CHOICE). if you did make it that far, you get a bug id number and you can track progress on that bug.

      Later on the nvidia hang was fixed.

      Now to anyone who is going to say 'haha drivers shouldnt lock up windows', obviously dont have an nvidia card in Linux. it is widely known that the nvidia drivers CAN and DO lock up XFree86 which causses the system to be unresponsive (can not switch vt's ) and requires a manual reboot.

      --
      I follow the SDK and GDN principles.. Spelling Dont Kount, Grammer Dont Neither
  93. Microsoft Hatred, the beginning by Anonymous Coward · · Score: 0

    please see "Microsoft Hatred, the beginning" at http://xahlee.org/UnixResource_dir/writ/mshatred15 5.html Xah Lee

    1. Re:Microsoft Hatred, the beginning by Frodo2002 · · Score: 1

      Well, I skimmed the article. I am presuming you are the author. If so, you are either the most uneducated person to post such a wide-ranging opinion piece, or you are just a troll. Probably both. Most of what you say is so ridiculous that it is not worth arguing about, but I will respond to one statement which is within my range of expertise: MS Word is NOT a good program. Here is why: A good word processor should be a typesetter like LaTeX. I am not punting LaTeX here. My criteria for "good" are as follows: 1. Most important: something that preserves your data. I want to read papers I write now in 20 years time. And I want them to look the same. MS Word will never achieve that. They change their document format all the time. 2. I want something which looks good. By going for a binary document format MS produced something which will never look really professional. There is just too much computational overhead. 3. The biggest dupe of all is that the user needs WYSIWYG'ness. In fact it should the the opposite. Seeing the final product is distracting. A proper system lets you do your "word processing" in two stages: First you get your ideas down. Then you make it look nice. Anyway, all these problems could have easily been solved if MS had opted for a mark-up (XML style) document format from the beginning. (If you want an example of all this in action go and try Apple's Keynote software. And use it the way it was designed to work by producing your slides first and then formatting them by altering the masters.) So no, I think MS Word is terrible and I have provided ample evidence to back that statement up. I don't hate microsoft, but to think that MS Word is better --- because MS managed to establish an intellectual and creative monopoly on desktop wordprocessing and as a result you have not been exposed to any alternatives --- is just stupid. Whatever

  94. Major versus minor updates by LionMage · · Score: 5, Informative

    Nice flamebait.

    Each time a major OS release comes out of Apple, they charge for it, yes. So does everyone else. Microsoft does it. SuSE does it. Don't let the version numbering for Mac OS X fool ya, 10.2 was a major upgrade over 10.1, which was a major upgrade compared to 10.0.

    However, Apple doesn't charge for minor point releases. They're up to 10.2.6 right now in OS X, so you can see there have been several point releases since 10.2 was released, plus a smattering of security updates and individual application updates. Those are all free.

    If Microsoft really does start charging for service packs, as the parent article for this thread suggests, their customers are going to revolt. From the Microsoft standpoint, they need a new revenue stream, and they want a way to subsidize the ongoing effort of improving products already in the market (like Windows 2000 Professional, since many users refuse to upgrade to XP).

    I'm willing to pay for a major new OS release once every year or two, if the new features are compelling enough and my hardware can support it. But I'm not willing to pay for the vendor's bug-fixing efforts and minor feature fixes/additions.

    1. Re:Major versus minor updates by FranklyMyDear · · Score: 0

      Each time a major OS release comes out of Apple, they charge for it, yes. So does everyone else. Microsoft does it. SuSE does it.

      Ever heard of Debian, Gentoo, or FreeBSD? Your parent was no flamebait at all.

    2. Re:Major versus minor updates by nfsilkey · · Score: 1

      Debian doesnt. :)

      Praise be to apt and gcc!

    3. Re:Major versus minor updates by LionMage · · Score: 1

      And in the case of Debian, Gentoo, or FreeBSD, they don't mandatorily charge you to get copies of the product in the first place, therefore they won't charge you for upgrades. Of course, you could always pay for a nicely packaged copy of one of these distributions, but you're not forced to go that route.

      Leave it to a Slashdot geek to nit pick the language while cheerfully ignoring the actual intent of what's being said.

      Perhaps if I'd qualified my statement to limit it to vendors who sell their operating systems in the first place (and who don't allow people to download ISO images for free), I would have been safe.

    4. Re:Major versus minor updates by LionMage · · Score: 1

      OK, so I didn't qualify my statement to limit its scope to operating systems that are sold commercially and not made available for free download. So sue me.

    5. Re:Major versus minor updates by LionMage · · Score: 1
      In addition to clarifying my comments elsewhere, I would like to add one point in my defense:

      Your parent was no flamebait at all.
      On the contrary, the parent post contained factual inaccuracies and outright errors (which, if I were feeling less charitable, I'd call "lies"), and was written with an obvious anti-Apple bias. Therefore, I stand by my claim that the parent post to which I was referring was, in fact, flamebait. The fact that you pointed out that I didn't correctly qualify my statement that "everyone else does it" (meaning charging for major OS releases) does not in any way negate my other arguments.

      And just FYI, I use Gentoo on my PC, along with Windows 2000, so I'm hardly ignorant of truly free operating systems -- but then, a perceptive person would have realized that I was really talking about operating systems where there is no mechanism to obtain a free copy in the first place.
    6. Re:Major versus minor updates by FranklyMyDear · · Score: 0

      Sorry, I thought you were replying to Jaysyn, because the AC post was at level 0. My bad.

  95. No kidding.. by msimm · · Score: 2, Insightful

    Not to mention that 2 or more (what 10? 90?) times a day is really a lot and is probably an indication of a really serious problem. 2 to 3 crashes a week is probably my Windows norm and enough to make me want to huge my Linux box when I finally get home.

    --
    Quack, quack.
    1. Re:No kidding.. by plugger · · Score: 1

      If you are experiencing 2 or 3 system crashes per week on Win2K or XP, I'd say that was rather a lot too.

    2. Re:No kidding.. by freeweed · · Score: 1

      2 to 3 crashes a week is probably my Windows norm and enough to make me want to huge my Linux box when I finally get home.

      I'm noticing a big trend in this story - many, MANY /.'ers saying "2 crashes a day is a lot, but I'm still seeing 2-3 a week". Are you people kidding? Are these work machines, where you have no choice about what goes in and on them?

      When I was on 95 (arguably one of the most unstable Windows' out there) I regularly had it up for 2-3 weeks at a time. Most times *I* rebooted it because it was getting slow, not because it crashed.

      Ever since 2000 came out, I've been pulling 6-8 weeks at a stretch up, and the only reason it's that low is occasionally I need a reboot for a service pack or other update, or I'm fiddling with hardware. In fact, in the past 3 years I think I've seen 2000 bluescreen twice.

      So far with XP on the laptop for the past 3 months, it's bluescreened once, and I think that was because I hibernated with an active network connection on the wireless card, and took it out before waking the thing :)

      I don't get it. I really don't get it. How the hell are you crashing your computers so often?

      --
      Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  96. Out-of-date statistics by bartwol · · Score: 1

    Those statistics are skewed by the prevalence of Windows 98 and ME installations, and don't reveal the fact that Win2K and XP are far more reliable than those stats suggest. Across the enterprises with which I'm familiar that are running recent Windows releases, Windows is widely considered to be a reliable desktop OS. If you were to talk to users about 2 crashes per day, they's ask you what decade you're living in.

    What decade are you guys living in?

    <bart

  97. Great quote by Laur · · Score: 1
    A number of them described the company's overall strategy as "integrated innovation," a reference to the drive to add a continual stream of features and services to Microsoft's Windows and Office software businesses.

    A sure fire plan to increase security if I ever heard one.

    --
    When you lose something irreplaceable, you don't mourn for the thing you lost, you mourn for yourself. - Harpo Marx
  98. Massaging the data. by matastas · · Score: 1, Insightful

    Lies, damned lies, and statistics. Thank you, Mr. Twain.

    Wonder what the DoJ will think of his plans to make users pay for his bugs. Any other SW company that blatant about it would get slapped.

    In the meantime, spin that bitch like a top, Billy-boy. We all know that you're the epicenter of all that's evil in the world; charging for flaws in your software is just icing on the cake.

    That Powerbook looks awfully tasty right now. If only they'd drop the damned price.

    1. Re:Massaging the data. by SoTuA · · Score: 1
      Lies, damned lies, and statistics.

      I *hate* statistic massaging figureheads. Like that trained monkey we have for president here in Chile, who justified the outrageous price of the new passports saying that it's a price on par with what a passport costs in US or in Europe. I'd gladly go and bitch-slap him while yelling "HELLO! 1/4 of the per capita income than the US or Europe!".

      5% sounds tiny. I wonder how much percent for 1 crash a day computers, or how many computers are that 5% (5% sure sounds better than 1e10000 :) Are only registered windows clients counted, or are the hordes of pirated windows installs included?

  99. Re:DIRECT LINK! (comments) by rbgaynor · · Score: 1

    Funny, when I read "They are going to spend 8% more on R&D" I got a mental image of Bill Gates handing a large sack of cash to Darl McBride in some anonymous parking garage.

    --
    "Good things don't end with eum, they end with mania or teria." - H. Simpson
  100. MS Does Track OS Crashes by TheBashar · · Score: 2, Informative

    My WinXP Pro isntallation crashes about four times a week. Microsoft does track these. Most installations are configured to create a core dump on a stop error. They use a more detailed mechanism to report these failures. In fact, where as the regular app crash reporting just sends data, the OS crash sends the data, connects to MS in IE and presents information to you.

    Most of the time for me, that information is "this was caused by a device driver problem; we are investigating." Once however, it told me, "This crash was caused by a problem which has been fixed in SP-1. Please update your installation."

    So, I have no doubt that the 5% statistic is really operating system crashes as the article states. Now, for all those non-connected machines or users that choose to deny the report to microsoft... well.... 5% could be a little low.

    1. Re:MS Does Track OS Crashes by Anonymous Coward · · Score: 0

      Once however, it told me, "This crash was caused by a problem which has been fixed in SP-1. Please update your installation."

      You are so full of shit. Fucking troll.

  101. so 95% are fine? by LordBeaver · · Score: 1

    im getting a bit sick of the whole ms bad, linux good rubbish! i run ms at work and on some machines at home with few problems - and considering the wide range of configurations that ms runs under 5% failure rate sounds pretty much ok - most websites i know fail on more than 5% of browsers! i love the open source concept - it produces great code based around the best concepts, but i also accept the reality of the market and admire microsoft for getting people to pay for software - and boy do they pay

  102. Re: Pricess by Steve+G+Swine · · Score: 1
    ...more secure - Pricess
    You keep using that word.

    I do not think it means what you think it means.
    --
    "Consider yourself a member of a virtual corporation with Mr. Torvalds as your Chief Executive Officer." - Linux Advocac
  103. Period, Exclaimation, Question Mark...? by djkitsch · · Score: 1

    I may be the only person in this position on the planet, but I've been running both XP and 2k Server for 1 year, and neither OS has crashed once...maybe the odd dodgy app, but the OS is stable as hell for me.

    Just for the record, I've had Linux crash (X servers, even the odd kernel crash once or twice). Besides, it's all a matter of opinion where Linux is concerned: how much do you count as the OS? Just the kernel? Everything right up to the X server? If you decide the "OS" is only the kernel, then you're probably not going to have a great many OS crashes.

    --
    sig:- (wit >= sarcasm)
    1. Re:Period, Exclaimation, Question Mark...? by ccevans · · Score: 2, Interesting

      In any operating system, what is considered a crash is very subjective. With Linux, for example, there are many different issues:

      1) Hardware problems: do we count crashes from buggy hardware? And if we don't, what about situations where the kernel could work around the hardware? Do we count those?

      2) User stupidity: do we count users doing stupid things, such as deleting /lib/libc.so.6 or some other important file?

      3) Modules: Do we count crashes in third-party modules, like the nvidia drivers? Do we count them only if they bring down the whole system?

      The same type of questions could be asked for Windows, and in fact, probably more could be asked. Windows has quite a few vendor-written drivers, and they can crash. Are those counted?

      Anyone can write a program that crashes often - this should not reflect upon the quality of the OS. But where do we start counting crashes as being detrimental to the OS?

      I haven't seen too many crashes on other people's computers running Windows XP or 2000 (much less than with Windows 98!), but I have seen more than on my Linux machines, at least if you remove crashes from my CVS builds, unstable kernels, etc. I tend not to have any crashes at the kernel, module, or X level at all.

    2. Re:Period, Exclaimation, Question Mark...? by djkitsch · · Score: 1

      You have a good point, but I've had a thought (and a genuine one, not a piss-take):

      Do you think the increased frequency of crashes in Windows drivers etc could be:

      1) The fact that Linux has a much larger developer base working on many more bugs simultaneously and to no particular launch date, rather than a few hundred Windows developers working to corporate deadlines.

      2) The fact that Windows has many more vendors writing buggy drivers for their hardware (that is, Windows supports a wider range of hardware and thsus has many more individuals writing drivers)

      Feel free to pooh-pooh my thoughts - any of your own, anyone?

      --
      sig:- (wit >= sarcasm)
  104. I bet this number includes all Windows versions by slobber · · Score: 2, Interesting

    Based on my personal experience, I'd expect at least one third of all Win95, Win98 and Millennium to crash 2+ times a day.

    As for NT, Win2k and WinXP, I'd expect them to crash much less frequently. In fact, I can't even remember Win2k or XP ever BSODing on me "out of the blue" and I do quite a bit of development on them at work. I think a great majority of BSODs on these systems happens due to a faulty hardware (like RAM), or crappy drivers. So, mod me down all you want, but MS got over BSOD hurdle starting Win2K.

    That is not to say that there are no stability issues. I bet if I were to count number of times I had to reboot my system after:

    a. Applying security update
    b. Installing some seemingly innocuous application
    c. Having my system become unbearably slow after copying/moving/deleting a large number of files.
    d. Having my system go nuts with IE windows coming up dead, apps failing or taking forever to start, windows not repainting properly, etc.

    those 5% could easily double.

    --
    "You mortals are so obtuse." -Q
  105. it's neither micro nor soft!!! by Anonymous Coward · · Score: 0




  106. charging for updates by Anonymous Coward · · Score: 0

    This could be the thing that changes IT managers minds about using Microsoft. MS is tolerated as when it goes wrong, its gets fixed for nothing save the time of the admin paid to do just that.

    But add a cost that has to found out of a budget, and suddenly managers are going to have to think long and hard about adopting MS verses Open Source where the fix is free.

  107. No surprise here by Enrique1218 · · Score: 1

    This doesn't suprise me How can someone justify charging to fix a bug that should have been there in the first place? Simply, they have peaked in their market and now in order to produce growth they will have to get their existing customer base to pay more for less. We seen this with their changing liscensing schemes. However. ultimately, their own practices are going to lead to their decline. Joe Average is eventually going to catch on. Then, they will be looking for competitor. Linux and Apple just has to hold on.

    --
    You don't have to be smart to use a Mac, you just have to be smart enough to buy one
  108. Halting problem... by f97tosc · · Score: 1

    It doesn't matter what "causes" the crash. The OS should be essentially crashproof

    But it is theoretically impossible to for an observer (i.e., the OS) to determine whether another program (i.e., the app) will shut down properly.

    In computer science, this is known as the halting problem, and it can be mathematically proven.

    Tor

    1. Re:Halting problem... by Grishnakh · · Score: 1

      What are you talking about? The OS doesn't need to know beforehand whether the app will shut down properly; it only needs to prevent the app from corrupting memory and crashing other programs or the OS itself. This is something all modern OSes (i.e. not windows) do successfully, and is the whole point of having an OS in the first place. Any failure at achieving this goal (OS stability regardless of application errors) is a flaw in the OS.

    2. Re:Halting problem... by Anonymous Coward · · Score: 0

      What a load of crap.

      Operating systems for decades have provided preemptive multitasking. The system absolutely doesn't care what the application does with its time slice, or its memory, or any other resources provided to it, because these resources are virtualized by the system. The application can busy loop or wait on an event or any damn thing it wants.

  109. *sigh* by tnak · · Score: 5, Funny

    "Knowing that no matter how much patches come out, Linux will be more secure - Pricess"

    Price[le]ss

    And that sums up the problem with Linux at this stage of the game: no matter what you want it to do, there seems to be one little piece that isn't there yet.

    1. Re:*sigh* by Anonymous Coward · · Score: 0
      "Knowing that no matter how much patches come out, Linux will be more secure - Pricess"

      Price[le]ss

      How do you know that he didn't leave out an 'n'? Maybe he was attributing the statement to his dog, Pri[n]cess.

    2. Re:*sigh* by Anonymous Coward · · Score: 0

      Yes, the all too common choice argument. We are not convinced.

    3. Re:*sigh* by Anonymous Coward · · Score: 0

      And for every thing i miss in Linux, i would miss five in Windows

  110. Apple Updates by Wyatt+Earp · · Score: 1

    There were some major cross-platfrom networking issues that you had to upgrade to 10.1 to fix, but otherwise the OS X's have been pretty damned stable on thier own without the need for a paid upgrade.

    My mother has been running a 10.1.2 iMac for about two years now and she's never called to whine about it.

    1. Re:Apple Updates by Dephex+Twin · · Score: 2, Informative

      Of course... don't forget that the 10.1 upgrade was the one that was free if you owned 10.0!

      --

      If you want to make an apple pie from scratch, you must first create the universe. -- Carl Sagan
    2. Re:Apple Updates by Maserati · · Score: 1

      10.0 was a classic case of a "point zero" release. 10.1 was necessary to really use the thing, I didn't do a rollout until 10.11 was out.

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
  111. Error reporting does not log system crashes. by AntiOrganic · · Score: 2, Informative

    The error reporting mechanism in Windows does not report system crashes (a la those pretty blue screens that say IRQL_NOT_LESS_OR_EQUAL), to my knowledge. It is more likely that two or more fatal application crashes occur daily, and I bet in most of those cases it's because of horrible third-party software. I can't count how many times Macromedia's latest Flash plugin has crashed IE, Opera and Mozilla on me.

    How are they calculating this? Are they using an estimated number of Windows installations, or is it only 5 percent of systems which log errors experiencing this? Most people I know turned error reporting off a long, long time ago.

    1. Re:Error reporting does not log system crashes. by MediaBoy77 · · Score: 1

      Your knowledge is lacking. Read the above posts. XP DOES report BSODs and spontaneous reboots. It frequently tells you the driver than caused it, too.

    2. Re:Error reporting does not log system crashes. by Chester+K · · Score: 1

      The error reporting mechanism in Windows does not report system crashes (a la those pretty blue screens that say IRQL_NOT_LESS_OR_EQUAL), to my knowledge.

      You are wrong. When you trigger a STOP error (the NT equivalent of a BSOD) on XP, under the default settings, the system will dump its state to disk and automatically reboot. (This is, in fact, usually what causes "spontaneous reboots" in XP).

      Upon reboot, the system checks to see if there's a crash log on disk, and if so, it packages it up and prompts the user to send it to Microsoft when they log in. The window looks almost identical to the Application Error Reporting window, in fact.

      If you've changed the OS not to dump state on a STOP, or if you've turned off Error Reporting in general, you won't see this behavior.

      --

      NO CARRIER
    3. Re:Error reporting does not log system crashes. by Jmstuckman · · Score: 1

      No, Windows XP does report BSODs. It then sends you to a web page where it looks up the filename of the driver that caused the crash (if it was a driver) and tells you which piece of hardware it was. It correctly detected that my TV card caused both crashes that I've had in the past 2 years.

    4. Re:Error reporting does not log system crashes. by AntiOrganic · · Score: 1

      My mistake, you're all right. I do recall that the only time my XP system ever bluescreened (due to leaked beta nVidia drivers) it did prompt me.

  112. Another reason.... by jbuzzell · · Score: 1

    to help move Linux to the desktop. I currently use Gentoo as my os on my desktop, on one server, and am going to move my other 2 servers from Win2k to Linux (Debian or Gentoo) this weekend. Then updates will essentially only cost me my time.

  113. Wrong, Chester! by simetra · · Score: 1

    Actually, it says above... 5% of all windows installations... Not 5% of all apps. Your crashing app shouldn't crash your OS. That's a crappy OS for you

    --

    "Would it kill you to put down the toilet seat?" -- Maya Angelou
  114. Asinine. Microsoft's last days? by Jerk+City+Troll · · Score: 0, Troll

    Needless to say, I am astonished that anybody continues to use Windows as a "solution". With that out of the way, let's move on to a prediction.

    This could mark the beginning of the end for Microsoft's monopoly. That's a pretty big prediction. Here's why:

    Two parts of the software game are the initial buy and continued updates. While most vendors charge for major and minor releases, patch level updates have traditionally been free. Patches, as small as they are in practice, are a huge part of the deal. They keep your software from breaking or being broken. In reality, they are 50% of the package.

    But previously, we haven't looked at software this way. We saw the initial package as 100% of the deal. Windows isn't free, open source is. Let's shift the perspective. Windows is 50% free, the first half costing money, the second half being free where as open source remains 100% free. If Microsoft goes through with this, Windows becomes 0% free. Open source will of course, continue to provide free updates. That's a very compelling reason to look at open source in a favorable light because now it wins on two fronts regarding entrance fees, not just one.

    What else does this cause? That removal of Microsoft's last free 50% means that half of the package is lost to most consumers of their software. The critical component of the deal that keeps your software functional as time marches forward is lost. Who is going to pay for software updates? I doubt 100% of Microsoft's customers will. I cannot begin to speculate on the numbers, but of the people who won't pay for them, some will pirate (becoming criminals in the process) and others will simply cease to use Microsoft products.

    In other words, Mr. Gates, if you are reading this, go right along with your plan: it will help the open source movement tremendously.

    On the other hand, it could just mean that people will simply buy major software releases from Microsoft rather than pay for piecewise upgrades. I hope that isn't the case, but luckily, that will cost businesses who have bought into Microsoft nonsense a lot of money. That will make the IT budget people very unhappy, and spur the investigation of alternatives.

  115. MOD FUD DOWN by Anonymous Coward · · Score: 0, Insightful

    Lets see,

    I don't believe it's fair to blame Microsoft if they chose to charge customers for certain updates

    I'd say you are a sympathizer, and in the minority. Most people are going to be outraged that a company that dominates the market with a substandard product and charges significantly more for it than they should considering they have nearly 60 billion dollars in their war chest should in the VERY least fix their broken crap and take responsibility for their failures instead of blaming other people.

    Red Hat are celebrated as hero's of open sores

    Can this troll be more obvious? "open sores" is what the microsoft zealots call open source. It's not like that's an accidental typo.

    Debian zealots will say that apt-get is the solution, but it does not offer signed packages

    As already pointed out by a CLUEFUL poster, this is a complete fabricated lie. Debian DOES have MD5 and has for quite some time. What the hell does this even have to do with Microsoft charging for updates to their substandard OS in the first place? Debian actually WORKS most of the time. Do the right things Moderators. Even if most of you do run windows, do the right thing.

  116. waitaminute by Wordsmith · · Score: 5, Insightful

    wait just a gul darn minute ...

    I was under the impression the error reporting tool didn't send any personally identifiable info back to MS. How, exactly, is he figuring out the frequency with which individual machines crash?

    1. Re:waitaminute by Tumbleweed · · Score: 1

      I'm not sure you understand the 'personally indentifiable' part of that. That generally means that you, the person, can't be identified, but your machine can, so that it can be counted. If they can't tell one machine from another, they can't make any kind of meaningful count, like, how many users they have, etc. Plus, dude, you just indicated you _believe_ something MS says? What's wrong with you? :)

    2. Re:waitaminute by mcpkaaos · · Score: 1

      Simple:

      Windows makes heavy use of globally unique identifiers (GUIDs). Generate a GUID per machine and use that same GUID every time an error report is submitted. With such limited information, MS can still track each report per machine without infringing on your privacy. Of course, the default method of generating GUIDs uses your MAC address, so one would hope they are using a method by which the GUID is perhaps a one way hash of information unique to a single machine with the idea that the number will always be unique without any part of the result capable of being traced back to the source.

      Of course, this fails to mention the obvious: Regardless of the information sent to Microsoft, you are still connecting to their servers. I would call an IP address personally identifiable information, in any case.

      --
      It goes from God, to Jerry, to me.
    3. Re:waitaminute by plover · · Score: 1
      I suppose they're dividing released copies of XP and dividing by the number of IP addresses reporting errors. That would distort their error rate, lowering it by the number of multiple copies of XP hidden behind each firewall. And for corporate lackeys reporting up to Billy, you can bet that the messenger that says "Sire, the error report is 5%" will not be beheaded nearly as soon as the messenger that says "Sire, the error report is 23%."

      They're probably not using the GUID to identify your machine anymore. Spyware and adware coders long ago learned to sniff GUIDs to uniquely identify machines, and it was a well-published hole. In one of the security enhancements that preceeded XP, they "randomized" the UuidCreate() function so it no longer produces GUIDs that have the MAC address as the last 48 bits. (The GUID format used to be based on sequence-time-date-MAC_address, but it now randomly changes all 128 bits every time it's called.) I assume they are now using the same old mechanism but are running the data through MD5 or another similar one-way message digest algorithm, which would continue to guarantee unique numbers while "mostly" removing the ability to reverse-decrypt the MAC addresses.

      I say "mostly" because if they are able to sniff out a MAC address via another mechanism (let's say, oh, your XP registration, and possibly your media player's licensing mechanism or another registered product) they would have a MAC / IP address tie-in. That would permit them to more easily brute-force an MD5 style hash based on the few possible IP addresses you may have come from in the past, or from your existing class C or D address. Probably not worth it for locating your average user clicking "Send error report", but perhaps worth tracing if Homeland Security says someone is emailing bad pictures or selling secrets to Soddom.

      I suppose it's possible that the error-report-tool generated a GUID at installation and that GUID gets reported back to Microsoft with each error reported, which would serve to correllate errors without specifically identifying your machine. ('Course the environment block may have USERNAME and COMPUTERNAME in the contents of the dump, but hey, it's not like they're looking for it ;-)

      Anyway, I bet the 5% number is more based on statistics than on actual unique identifiers.

      --
      John
    4. Re:waitaminute by Anonymous Coward · · Score: 0

      one thing does not have to do with the other. Personally indetifiable means they know which person send the report. I bet they can still identify one computer from another but not know who owns that computer and so they can get that stats and not violate the agreement.

    5. Re:waitaminute by hyfe · · Score: 1

      IP would work.. I can't exactly see them standardizing on forged headers so its impossible to track the request ;)

      Given how large their error-margin is to begin with, its not like having another unreliable factor's going to make things that more worse either.

      --
      "" How about taking the safety labels off everything, and let the stupidity-problem solve itself? """
    6. Re:waitaminute by Anonymous Coward · · Score: 0
      Its not an identifiable *this guys* machine, its some particular machine #1234411211 in their records, which behaves in a certain manner.

      At least, I hope so... :)

  117. Profit by panxerox · · Score: 1

    1. Sell buggy software 2. Profit 3. "find" bugs 4. Profit 5. Goto 1.

    --
    "It's so convenient to have a system where everyone is a criminal" - A. Hitler
  118. Warez'ed security patches? by Anonymous Coward · · Score: 0

    So am I going to have to get my security patches through the warez scene as well now? :P

  119. Negative on that, Houston... by Kjella · · Score: 2, Insightful

    From what I can tell, this error reporting software only sends error reports regarding programs that crash, not the OS itself.

    No. Twice, Windows has done a hard, cold BSOD and at the next boot, come up with a msg saying something like "Uh oh. Call home?" in slightly different words. Btw, in both cases the error was reported to be in a driver (yep, I read the details).

    Kjella

    --
    Live today, because you never know what tomorrow brings
  120. Consistency... by irving47 · · Score: 1

    Hey, you can't blame them for being true to their own logic. Don't forget... Bill or Steve Ballmer said that people don't upgrade software to fix bugs. They do it to get more features!

    --
    I had a sucky sig.
  121. That's not so bad. by ceswiedler · · Score: 1

    I'd be willing to bet that for ANY desktop operating system, if installed and used by half a billion clueless lusers for several years, 5% of those installations would end up crashing twice a day. 5% of cars probably stall twice a day.

    Windows isn't great, but it all the problem. Users are stupid. And now that computers are mass-marketed, we get a LOT of them. Which means a lot of bad 3rd party software, and a lot of worse 3rd party software, and a lot of self-replicating, drive formatting software.

    1. Re:That's not so bad. by f00zbll · · Score: 1

      What are you talking about. when i used to work in the campus computer lab, we had 4-6 crashes a day on 50% of the systems with windows 3.1/3.11. With windows 95, that number dropped down to about 2-3 a day. The macs on the other crashed once a week or so with OS8. luckily both MacOSX and window 2K have gotten much better, but not perfect. perfect doesn't exist.

  122. Of course... by AvantLegion · · Score: 1
    80% crash at least once every 2 days. :)

    And as someone pointed out, not everyone uses the crash reporting. Most people have become very familiar with the "Don't Send" button.

    For me, crashing isn't the big problem... it's the system's penchant for becoming very sluggish after it has been running for over a few hours...

  123. Figures can lie, and liars can figure by ScrewMaster · · Score: 1

    Whenever Bill Gates releases a statistic like that, I automatically multiply it by 10.

    --
    The higher the technology, the sharper that two-edged sword.
  124. 5% crashing twice implies 22% percent crash once by Anonymous Coward · · Score: 0

    Umm, if the crash events are independent (they may not be) .22*.22 = (approx) 4.8%.

    That implies that 22% of all reporting Windows installations crash once every day to get 5% crash twice every day.

    Sounds about right to me.

    -a

  125. Microsoft is effectively charging for updates now by thelandp · · Score: 1
    For the average consumer, when you buy software, there is an unwritten expectation that it will actually work. That's why until now Microsoft have not dared to charge for updates, after all the bugs should not be there in the first place.

    So in order to maintain a reasonably consistent revenue stream, Microsoft have organized their product line to maximize how often they can charge you. Their product branding strategy has been to create a "completely new" edition of windows every few years. They want it to look like Windows 95, 98, 98SE, ME, 2000, XP are all different products so you have to pay a separate licence fee each time. But the reality is the functionality has not changed, only the stability has improved (slightly) and there have usually been a few extra heavily-marketed features that no one wanted (how about those fruity xp themes?)

    So now they've decided to make it official, they will charge money directly for the update itself, which saves them from maintaining the lie of packaging the updates in the form of yet another "Windows XYZ".

    --

    -- the only thing we have to fear is really scary things
  126. Bundlung schmundling by Performer+Guy · · Score: 1

    Wow, charging for updates (bug fixes). Let's see.... it's high time they started charging for those IE updates and closed the loop on the whole nasty Netscape thing. Afterall, they've killed the competition.

    Microsoft updates often include significant new products. For example I have "Windows Movie Maker" which appears to be some basic non linear editing suite.

    Microsoft now has a conduit to your desktop through which it can introduce new products as windows updates, and they're nothing of the sort. They've effectively built a bundling pipeline to most desktop systems in the world. Now with the addition of charges for their "updates" it transforms into a direct P2P sales infrastructure for everything from product updates to new applications with absolutely zero competition.

  127. Whoa Billy!! by borschski · · Score: 1


    Even though it's one sentence in the NYTimes article, the audacity of this man to even *think* that he could charge for updates is stunning. Especially since there are so many gaping holes in his product.

    That said, MSFT security seems to be good enough for the United States Government...and they would probably cough up maintenance monies (especially if Billy places back-doors, DRM, etc. in Longhorn) to support the 140,000 desktops the big brains at the Department of Homeland Security bought to keep our nation safe: ( Microsoft chosen as exclusive Homeland Security contractor . My favorite part of this "Government Executive" article was, "Microsoft's selection for such a wide range of software products would seem to indicate that officials have found those brands are used and favored by the majority of security agencies."

    My God...how many technically clueless people are there in our nation's security agencies?

    1. Re:Whoa Billy!! by poofmeisterp · · Score: 1

      Someone REALLY needs to mod this up.

  128. Only 5%? by The+Master+Control+P · · Score: 1

    When I used to use Windows, I considered it a gift from the Gods if it worked for 5 hours straight. I didn't trust it to still be responding when I left to take a piss, for goodness sake.

    Since I downloaded/burned/installed Mandrake 8.2, then 9.0, now 9.1, I've had 1 case where Freeciv locked up completely, 1 case where X wouldn't start because my video card burned out (Not linux's fault), and 1 case when the X server got a signal 11 from somewhere and dropped me at a console (1 command and I was back).

    I'll take Linux, thank you. It's faster, more secure, more stable, and free.

  129. Are you on crack? by Anonymous Coward · · Score: 2, Insightful

    That would ad 200 dollars a month to the cost of "trying" to run a secure MS machine. They've totally warped your mind. You've become entirely too complacent. That and a newcomer to MS has NO IDEA what they are getting into. If they did, open source would never have gotten as big as it is now, and wouldn't be continueing to spread and grow. A lot of people are sick of "doing business the MS way".

    1. Re:Are you on crack? by WindBourne · · Score: 1

      Considering that the last time that I actually ran MS was back in 1994, I would say no, I am not warped by MS (I hack on the Linux kernel and have written/taught on Linux since 1992).
      I think that the real cost of doing business with MS should be shown for what it is. MS routinely charges higher values in one area to make up for other area. Now they are simply charging for their security updates (sounds like the Unix/Mainframe world).
      Personally, I am not sick of how MS does their business. It is theirs and they are free to conduct it how they see fit. What I am sick of, is the number of ppl/corps who buy into it. Good example are AOL, Dell, Gateway. Compaq, etc.
      AOL cut a deal with MS sometime ago. They trade a desktop space in xchange for AOL's useing MSIE. Web sites use msie as their base. great. So now, MS is pulling MSIE from macs. That means that AOL will use either netscape or Safari for apple default, but I suspect that MSN will be offering modified MSIE for apple that will do a better job displaying. Likewise, the MSIE coming shortly to AOL will be garbage. I also suspect that MS will shortly boot AOL from their systems all together and make it difficult for AOL to work correctly with each and every system update. Had AOL thought about it, they would be pushing the all new AOL experience that loads on your computer and gives you wonderful internet, Office package, etc. But they won't do this until they are headed downhill fast.
      Now MS is headed for the hardware and compaq/HP, Dell, and Gateway are headed for a huge problem when MS throws 20-30 billion at this.
      So, it that not subtle enough, now?

      --
      I prefer the "u" in honour as it seems to be missing these days.
  130. It's all in how you spin the language by LionMage · · Score: 2, Interesting
    The article says this:
    Mr. Gates said the company was considering the possibility of charging for some of its software updates that are now made available free over the Internet.

    Granted, the word "bugfixes" is not used. However, we all know that Microsoft typically does not refer to bug fixes as bug fixes. They call them "updates" or "Service Packs" or something similar, but never "bug fixes."

    However, if you read the description of what these updates are (by reading the descriptions when you point your browser at the Windows Update site, which are provided before you actually install the updates), you would see that most of what they are is a bunch of bug fixes with perhaps a few minor feature upgrades thrown in.

    Am I the only person who remembers that Windows 2000 shipped with tens of thousands of known bugs? I'm tired of the attitude some people have that it's OK to ship buggy software as long as there are no show stopper bugs. Because the definition of a "show stopper" can be subjective, and bugs that aren't show stoppers can still be highly aggravating and productivity-sapping.

    So let's see. What software does Microsoft give away for free? Microsoft Money and Internet Explorer, sure, but what else? DirectX (an API that most game developers rely on heavily), the .Net runtime framework, service packs, and security updates, primarily. Which of these "updates" is Microsoft going to charge for, and which will be free? I suspect that security updates will be free, but everything else is a toss-up at this point.

    The article talks about how, due to Longhorn's delay (availability in 2005 or later), "important features and updates to Windows XP would be added" prior to Longhorn's release. Clearly, Microsoft needs a revenue generator prior to 2005 in the OS space. Assuming sales for new OS licenses are going to be flat or in decline during the next year, it seems like they have little choice. About half their revenue comes from OS software. (The other half comes from Office, mainly.)

    I mean, I suppose Microsoft could just suck it up for a year or two, but investors and industry pundits wouldn't take that very well, hence my statement that they have little choice in their course of action.
  131. whatever... by August_zero · · Score: 1

    ohhh if I had a dollar for everytime I hit the "don't send" button after a fatal crash I might be able to buy some shares of microsoft with which I could then hit Bill upside the head with.

    I suppose that the unstability is all the fault of everybody else though, poor MS having to pick up the tab on windows patching to cover everyone elses' shoddy work.

    --
    On Wall Street they say "buy low, sell high" On the pad we say, "buy high, sell high" Isn't that somehow better?
  132. Bumper Stickers by Anonymous Coward · · Score: 0

    Microsoft
    What are you going to patch today?

    ----
    Microsoft
    Give me what's in your wallet!

  133. I have never had XP crach on me by Milo77 · · Score: 1

    For work I use both linux (dell with mandrake) and XP (corporate dell desktop) and neither OS has crashed on me (although my linux box's hd died). Sure I get the stupid "an app has unexpectedly quit - would you like to send a report to ms" nonsense(which i never send), but the OS has never crashed. For the record, I use them both for c/c++ development and debugging. My biggest complaint with MS currently is how it still requires a reboot after some config changes or after i install/uninstall a new app. This is why my linux box's uptime will always be better than my xp box.

    1. Re:I have never had XP crach on me by BCW2 · · Score: 1

      Bad news, anything bringing up the send a report screen is a crash. Anything requiring a reboot is a bug or a crash.

      I crashed xp rc 2 months before retail release, on the third window opened. A friend said it sensed my karma and died.

      --
      Professional Politicians are not the solution, they ARE the problem.
    2. Re:I have never had XP crach on me by gitreel · · Score: 1

      You should wait until your xp computer freezes. You have to do a hard boot to get it running again.

      --
      Never have so few words meant so little to so many people.
  134. Indeed! Mod this up! by teamhasnoi · · Score: 0
    I can't believe this was modded troll.

    And I certainly can't believe any 'regular Joe' is going to pay for updates. That said, I hope MS get their ass handed to them, after blowing through 43 billion in surplus cash. :(

  135. Not an innocuous article by hard2spell · · Score: 1
    He said that Microsoft would pursue the computer security market aggressively. "Because it's a growth area, we're not being that coy with them about what we intend to do," he said.

    In other words, they will embrace-and-pretend all crypto standards, buy out RSA, make IE work only with IIS HTTPS, and encrypt all Word documents so it's a violation of the DCMA to reverse-engineer the format. They will also introduce DRM in every Word doc, whether you like it or not, so it can't be read except on a late-model WinTel box with a DRM chip.

    You will have to buy your Passport encryption key from Microsoft, and you will have to upgrade it every 3 months when a new Passport security hole is found. Oh -- and Microsoft's digital signature will always be trusted.

    I feel safer already.

  136. Hard crashes by poptones · · Score: 1
    I have two win2000 boxes here that run 24/7 on a rural electrical grid and the only time they require reboot is when we have a brownout or I change some hardware.

    The last two days I've been visiting a friend who has a Hewlett Packard tower system she bought brand spanking new from Sam's club and, according to her, has been trouble since day one. At first I thought it was typical ME shittiness and began to install win2k, but now I suspect it's either a bad drive or bad motherboard. And it's been having system lock/reboot problems since she brought it home! And in spite of this flakiness she didn't replace it because she doesn't know that much about them and her husband (who knows nothing at all) would love nothing more than to see the damn thing in the scrapheap and NO computers in the house.

    Now, not everyone has a controlling husband, but there are LOTS of people out there with absolute shit machines bought from places like Wallyworld and Sam's and even Sears and Radio Shack - machines made from the cheapest, most proprietary pieces the far east manufacturers can cobble together - and so people have come to EXPECT computers to work like this. They don't fix them because everyone they know who they think knows something about computers just says "winblowz suxorz" and so the software gets the blame for shitty, lowest bid hardware that would perform just as poorly running linux, BSD, or any other OS.

    Just watch: if those cheap shit wal-mart peecees sell any numbers at all it won't be long at all until linux begins to get the same bad rap as windows...

  137. That Can't Be True! by nathanh · · Score: 1, Funny

    5% crash twice per day? No way! Windows fanboys have been telling me for years that Windows is rock solid and never crashes. Bill Gates must be lying.

    1. Re:That Can't Be True! by Temporal · · Score: 1

      Those 5% obviously run Win9x. I don't think anyone claims that Win9x is a stable OS. Win2k, on the other hand, is. I'm not a fanboy. Just stating the facts.

    2. Re:That Can't Be True! by Doppleganger · · Score: 1

      Tell that to my Win2K computer that goes crazily unstable at least once a day, usually due to Media Player or Internet Explorer being run under normal circumstances.

      It's great when just opening IE will make the Windows drawing operations go nuts (overlapping graphics, titlebars not drawn correctly, etc). And Media Player sure looks neat when it's displaying the placeholder "x" graphic in place of half of its interface and controls..

    3. Re:That Can't Be True! by Temporal · · Score: 1

      Your installation is screwed up and/or your display drivers are wacked. I'd suggest a fresh install.

      I could easily call up a dozen instances when I found myself with a Linux installation that was completely hosed. It's not just Windows.

    4. Re:That Can't Be True! by Doppleganger · · Score: 1

      Didn't say it was just Windows.

      Just refuting the "Win2K is stable" comment, nothing more.

  138. Bill Gates Forced to Tell Truth to Grand Jury by xelph · · Score: 1

    After having been asked to appear in front of a grand jury in relation to the 5% crash article, Bill Gates had to admit under oath, when asked about the 95% remaining installations, that "those actually crash *THREE* times or more everyday, which is not the same."

    1. Re:Bill Gates Forced to Tell Truth to Grand Jury by HuckleCom · · Score: 1

      haha, nice call... it's probably true; Either that or "They Freeze up" is different from "Crashing"; Or wait, or is "crashing" the computer meeting the untimely doom in a car?

  139. Could be an advertisement for MSFT scalability by mdubinko · · Score: 5, Funny

    Think about it. 100 million Windows users. 5% is 5 mil. At 2 crashes a day, that's 10 million transactions. Daily. Not even counting all the less frequent crashers.

    That's 416,666 transactions per hour, 6944 transactions per minute, or about 116 transactions per second.

    If each report is 50K (don't have an exact figure, and I don't want to wait the .5 day to measure it), the throughput is 500 gigabytes per day, averaging 46.4 Megabits/second.

    *That's* the kind of data processing system I'd like to buy!
    -m

    --
    --- Learn XForms today: http://xformsinstitute.com
    1. Re:Could be an advertisement for MSFT scalability by funwithBSD · · Score: 3, Interesting

      More importantly, how the hell do they keep THAT machine up and running? is it one of the 5%? Bet it ain't 200/0!
      It also does not take into account businesses like ours that reboot ALL the NT Webservers once a day to keep them from falling over.
      FWIW, they are being replace by a clump of SUN's.

      --
      Never answer an anonymous letter. - Yogi Berra
    2. Re:Could be an advertisement for MSFT scalability by poofmeisterp · · Score: 1

      Wow.. how did you get your company to actually consider a smart alternative to M$?

    3. Re:Could be an advertisement for MSFT scalability by funwithBSD · · Score: 1

      We did'nt, otherwise it would be running on Apache for Alpha OpenVMS on clusters...

      They (upper management) mandated all down time to be included, with uptimes to exceed 99.99% for outages, and 95% including "planned" outages.
      NT lost out really fast, Sun got the nod beause we can "clump" machines together, then do updates one machine at a time, leaving the service up and running.
      Not as reliable as OpenVMS clusters, but they just would not spring for the cost of 100% uptime. (We have VMS clusters that have never been down in four years because of all machines being down, apps crashing due to program error is another issue. Some clusters have had complete hardware refreshes from VAX->Alpha 8400->GS160 without a full outage.)

      Instead we get Weblogic on Sun, better for us because we (UNIX) now control some backend DB and App servers, plus the Web servers. No more calls of:
      Them:"The app is down!"
      Us:"No it isn't its the NT box..."

      In fact most of the large stuff does this:
      OpenVMS running RDB or Oracle-> Sun Appserver -> Sun web servers.
      or more confusingly:
      DB2 on os/390 -> RS6000(AIX) -> Sun web servers.

      --
      Never answer an anonymous letter. - Yogi Berra
  140. Subscription Based Repairs by nurb432 · · Score: 1

    This shouldnt suprise anyone, it was bound to happen once he felt he owned enough fo the market ( read: monopoly ) to do as he pleases.

    What a scam, sell a defective product and charge for repairs to make it function.

    Coming next ( soon ) will be a subscription based OS, where if you dont pay your monthy fee, your PC doesnt even boot. Forget the 'read-only' thing in office 2002 when you dont pay your subscription, now you will have NOTHING... zip.. zero.. except an expensive bookend.

    --
    ---- Booth was a patriot ----
  141. Yes, it's Bill Gates, not some idiot, ya'know... by Qbertino · · Score: 1

    Mr. Gates said the company was considering the possibility of charging for some of its software updates that are now made available free over the Internet.

    This hits the spot right on. Pure and simple.
    You know, I really have been expecting *nix/OSS to grab Mickeysoft by the balls when time arives, and just about everything I've predicted in the last 5 years has happend. I actually allways was convinced that eventually M$ would have to drop it's strong focus on Inhouse-Software only (thus XBox). And I still am. By time M$ will have to change it's strategies as a whole and will have to accept leveraged competition. But with DRM, TCPA and all the rest falling into place and M$ charging for updates that until now where always taken for granted M$ could actually manage to switch their entire revenue generating line to a subscribtion based service in the end. Something I though Red Hat and SuSE where allready way ahead in.
    If this Nerd with the screechy voice actually manages to pull that stunt and keep subtantial ground against OSS in the longer future he's gonna earn himself my respect. He may be the Boogeyman of every Softwarehouse in the world but if he can stand his ground with this one he'll be Über-Gates.

    But then again, I don't think that will happen. Not if I can prevent it, anyway. No f*ckin' way, man. You may be tough but we're a million and more and we can't go broke. Never. DO YOU HEAR ME, MICKEY$OFT?

    --
    We suffer more in our imagination than in reality. - Seneca
  142. Cutting off their own nose... by fmaxwell · · Score: 2, Insightful

    If we're talking about a new version of media player (presuming the new version isn't a security patch... ahem), them there's no reason that it need be free.

    Microsoft has traditionally used the Windows Update service to push out new products from which they hope to make money. The new version of Media Player you mention may have some kind of DRM that they want to convince commercial vendors to use. If Microsoft charges for it, then it will have a lower adoption rate. Lower adoption means that commercial vendors will be less willing to use it. If they are less willing to use it, then Microsoft doesn't sell them some kind of expensive 'media server' for distributing content. The vendor goes to a Microsoft competitor and maybe even foregoes Microsoft products altogether.

    Microsoft has a vested interest in seeing that people update their products and adopt new technologies being pushed by the software giant. Anything to discourage that is a mistake IMNSHO.

    1. Re:Cutting off their own nose... by el-spectre · · Score: 1

      I agree it would be dumb to do, I was just suggesting MP as a non-critical application that there is no legal/ethical requirement to upgrade for free.

      --
      "Faith: Belief without evidence in what is told by one who speaks without knowledge, of things without parallel." - A.B.
  143. Re:Halting problem...???? by SeanAhern · · Score: 2, Insightful

    But it is theoretically impossible to for an observer (i.e., the OS) to determine whether another program (i.e., the app) will shut down properly. In computer science, this is known as the halting problem, and it can be mathematically proven.

    Yes, that's the halting problem.

    But that has nothing to do with OS stability. The OS does not have to determine if the program will end, or even shutdown properly. Since the OS is the arbiter of resources, it can make the decision to disallow a program from executing any further, without consulting the program beforehand. It is also the protector of programs, keeping one from trouncing another. All of these types of controls, implemented correctly, should prevent any application, no matter how badly behaved, from causing the OS to fail.

    The halting problem is something else entirely.

  144. percentages by Anonymous Coward · · Score: 0
    5% may sound like a small amount, but considering HOW MANY Windows boxes exist on EARTH, that is a HUGE number...

    ... which is why we use a percentage

    "this is also why we count percentage of installs, and not percentage of uptime by users who have a clue how to do anything besides play solitaire...."

    earth2willi.com - downloads and forums

  145. Check your facts by LionMage · · Score: 1

    Every six months? Try every year or more. There is no way Apple is releasing a major update to OS X every six months. History alone does not bear this out. With the exception of the move from 10.0 to 10.1, it's been approximately one full year between major OS releases (and when I say releases, I mean "available for purchase in a store") from Apple. The difference between Mac OS X 10.1 and 10.2 (Jaguar) is greater than the difference between Windows 2000 and Windows XP, two major releases of Microsoft's flagship OS which you have to pay significantly more money than $129 for unless you get your hands on an OEM copy.

    Of course Apple is going to encourage you to buy the major releases by making some features exclusive to the new major release. But they still provide bug fixes and software updates for free which are targeted at older OS releases. (In the case of iChat AV, they're planning on charging users who refuse to upgrade to 10.3/Panther for the final version of iChat AV; this is an incentive to pay for the Panther upgrade, since the final iChat AV will come standard with Panther. But at least people who want to stick with Jaguar can do so and still use the latest IM/videoconferencing software.)

    Furthermore, minor point releases from Apple are still free, and will remain so for some time to come. (They're up to 10.2.6 for OS X right now.) Minor point releases are for things like repairing broken features, enabling features that were hidden in earlier releases, and primarily, introducing bug fixes.

    What about Red Hat? Define "decent" access? Their code is predominantly GPL, which means they're required to release the source for their contributions. I've never had a problem downloading RPMs manually to get crucial updates, back when I ran Red Hat. And if that fails, you can always bypass Red Hat and get updates directly from the creators of the software packages that aren't unique to Red Hat. (Which is what most of Red Hat Linux is anyway, other people's stuff re-bundled with some value added.) If you're a real cheapskate, you can go download the latest tarball of the kernel source or whatever application you need and compile it yourself, assuming every other means at your disposal fails you. That's the beauty of Linux.

    Basically, your entire argument skews actual facts to attempt to make Microsoft look like the last holdout in an industry-wide move to charge for bug fixes and updates. I don't see that this argument holds any water.

  146. Which updates? by HuckleCom · · Score: 1

    I'm wondering which updates exactly,
    I doubt it's the security patches, or bug fixes,
    but more-so addon junk like Windows Media Player 9... I hope...

  147. Thurott CRITICAL of M$? by Anonymous Coward · · Score: 0

    Just like how RMS is a pro free software fanatic, Paul Thurott is a pro M$ fanatic, with one difference. At least RMS actually does something useful for the world by developing software. All the latter does is pro-microsoft trolling.

  148. Troll by Mr.+Arbusto · · Score: 1

    hahaha.. as if Apple isn't charging $129 every six months for the latest and greatest OS X.

    OS X isn't released that quickly, it is on the market for at least 18 months before there is wind of the next update. The Difference between 10.1 and 10.2 was more than just a little bug fix, new features processes were added and better ways to do things were made. 10.3 is the same.

    You can knock MS for a lot of things, but they're still ahead of the curve for OS updates as far as Redhat and Apple are concerned.

    Yes, there update engine is very complex and overall good at finding the fixes you need. Redhat's is very useful and efficient FOR A FREE OS!!! up2date is annoying is you don't subsribe after your demo period is up. As for Apple... OS X software update, it goes and updates your applications, most never requiring a reboot.

    Just bashing is not a good thing, perhaps you should upgrade your Debian kernel from 2.2 or actually read about the OSs you so proudly bash.

    Proof Reading and spell check is for losers!

  149. seems.. off to me :-D by Superfarstucker · · Score: 1

    i have 3 winxp boxes and the last time one crashed was four days ago (heat problem I think.. first time its ever happened).. in general they all experience an uptime of greater than two weeks. They usually are shutdown before they have a chance to crash (once every couple weeks) but for the most part it seems to run for an indefinitely long amount of time. Of course this all depends on software and hardware used so.. mileage is definitely varying :-D

  150. bullshit by frovingslosh · · Score: 1
    The 5% number is just skewed heavily by the fact that any poorly written app that crashes is counted.

    In one word, Bullshit! An OS should not let a badly written ap crash the system or other applications. If it does (and I very much expect that some of the crashes that Bill admits to might well be this) then it is the fault of the operating system.

    The bttom like is that Bill releases flawed software, software that is so flawed that even he admits that a not insignificant number of users see Windows crash two or more times a day. A decent OS does not crash once a year, on the average. Now he's not satisified with selling bug fixes as a new version every few years (how many people bought into XP just because it was promoted as more stable than the Win98 or Win ME that was crashing on them multiple times each day but didn't really need or want any of the new "features"?), he also wants to sell the very fixes that he should have a legal obligation to provide.

    And does anyone think that, if Microsoft sees a new profit center in selling fix updates, that there will be less problems in any fuure release? Would the department that makes it's profits by selling fixes ever let Microsoft release a version that doesn't crash? If anything they will delay product releases to put additional problems that will need fixes in.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re:bullshit by Anonymous Coward · · Score: 0

      You're a motherfucking moron.

      >An OS should not let a badly written ap crash the system or other applications.

      Once again, you're a motherfucking moron.

      > A decent OS does not crash once a year, on the average.

      So, when I compile some shitty software package that core dumps the first time I run it, it's the OS's fault?

  151. Skews both ways! Re:skewed statistics. by Tsu+Dho+Nimh · · Score: 1
    Whenever an app crashes the windows error reporting system fires off a log to microsoft regarding the crash. I bet 90%+ of these crashes have nothing to do with windows.

    "Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day."

    Skew things the other way for all the systems behind firewalls and those that have deliberately disabled the crash reporting. That 5% is just the ones they know about, and until XP, there was no error reporting service.

  152. betting it on the dancing paperclip by victorvodka · · Score: 1

    I've noticed that no one is willing to bet the company on the dancing paperclip anymore. I remember when conventional wisdom was all about that paperclip and how it was going to be next big thing, a cautious step into a future filled with punch-me-I'm-Jar-Jar-Binks avatars.

    --

    The flag just makes more sense than the constitution. - Judas Gutenberg

  153. Wow by SargeZT · · Score: 3, Funny

    At least microsoft dosent make cars!

    --
    And why did you staple the trout to the RAM?
    1. Re:Wow by toddestan · · Score: 1

      Recently I got a Win95 OSR2 Box to the 49.71 day limit. I even used it during that time. No heavy use, just Opera 5, Some old ICQ, Photoshop LE, Winamp, an old old old parallel port scanner (hence the Photoshop). The computer is an old HP Vectra, 100Mhz and 24MB of ram. Very slow, but very stable.

      Funny thing is that the 95 box actually has had longer uptime than any of my Win2000 machines, though that's because the 2000 machines get rebooted because of my tinkering, and Windows update. Or some game will occasionally bring the whole system down too.

    2. Re:Wow by ozzmosis · · Score: 1

      Speaking of which, when something is wrong with a car or basically anything we use, the government may make a company or the company may choose to recall it. Why should this not be the same for software bugs?

  154. remember it's not a monopoly ;-) by Kyle+Hamilton · · Score: 1

    remember kids Microsoft isnt a monopoly ;-) .

    --
    Linux is like living in a teepee. No Windows, no Gates, Apache in house.
  155. How much? by rossz · · Score: 1

    How much will updates cost me if they leave out the crash-o-matic?

    --
    -- Will program for bandwidth
  156. yes you are. by siskbc · · Score: 1
    When you get an update, you aren't really getting increased value...you're getting reduced lack-of-value. Big difference.

    Remind me to introduce you to the concept of a double negative sometime. Like it or not, bug fixes *do* add value. Granted, it's value that you should have gotten at purchase, but it's value nonetheless.

    To reduce your syntax to math:
    (Current Worth) - (-Value) = (Current Worth) + Value.

    --

    -Looking for a job as a materials chemist or multivariat

    1. Re:yes you are. by Anonymous Coward · · Score: 0

      And of course: (shit OS) + (Shit Update for Shit OS) = (Bigger Pile of Shit)

    2. Re:yes you are. by Anonymous Coward · · Score: 0
      And of course: (shit OS) + (Shit Update for Shit OS) = (Bigger Pile of Shit)

      Well hell, it wouldn't be windows otherwise, now would it? ;)

  157. only response by RestiffBard · · Score: 1

    folks, the only proper response to this news is:

    Ya gotta be shittin me.

    --
    - /* dead coders leave no comments */
  158. Easily Bypassing NYT 'Registration Required' by FsG · · Score: 2, Insightful

    1. Click on URL, you're redirected to registration/login page
    2. Go to URL bar, replace "www" with "archive" in the URL, leaving the rest alone, and hit ENTER
    3. The system will bounce you around a few erroneous URLs, before returning you to the homepage
    4. All NYT links will now work without registration, thanks to a special cookie set by the bouncing process

    --
    I made a PHP/MySQL library that prevents SQL injection & makes coding easier!
  159. Insane... by DroopyStonx · · Score: 2, Interesting

    It just baffles me how and why people sit back and allow this to happen. People *ARE* this stupid, too. They will grab their ankles and allow MS to charge for updates. Where else does MS get this nerve to even so much let a whisper out of an idiotic idea such as this? Give me a break. You can't charge for updates. You can't ask someone to pay for something that didn't work in the first place. No sense in complaining about it though if no one's gonna do anything. Welcome to this idiotic world.

    --
    We have secretly replaced these Slashdot mods' sense of humor with a rusty nail. Let's see if they notice!!
  160. I imagine if people bothered to actually click the "Details..." button, they'd see that most of the alleged Windows faults they're reporting here are actually driver problems.

    Give Linux the marketshare Windows has and I guarantee it would be crashing as often, if not more so. But, of course, Slashdot needs a scapegoat that fires up article hits. People fall for it.

    --
    "Sufferin' succotash."
  161. Full text of the article by Anonymous Coward · · Score: 1, Informative

    When will the NYT learn?

    July 25, 2003
    Microsoft Moves to Weather Time of Slow Growth
    By JOHN MARKOFF

    REDMOND, Wash., July 24 -- Microsoft today outlined a new corporate approach designed to allow the company to weather a period of slow growth in the computer industry. At the same time, its executives disputed the idea that the information technology boom had ended for good.

    Speaking at the company's annual meeting for financial analysts here, Bill Gates, Microsoft's cofounder and chairman, announced the company's plans to increase its research and development spending this year by as much as 8 percent, to a total of $6.9 billion. The company also said before the meeting that it would expand its work force by 4,000 to 5,000 positions during the current fiscal year.

    Despite its aggressive stance on investing in the future, the software company earlier this month dramatically altered the way it rewards its workers, shifting to direct stock grants from stock options. That move was widely interpreted to be an acknowledgment by Microsoft that it was maturing as a corporation and that its compensation packages had to tilt in a new direction.

    The company said today that it had already seen some indication that its stock-based incentive plan is helping with recruitment of new employees.

    Also today, Microsoft introduced a tier of financial managers that it said was part of an effort to apply new financial discipline to its operations.

    Mr. Gates's remarks suggested a new sense of realism at the company that has 600 million customers and whose stock price grew dramatically before 1997, but has since tapered off.

    The computer industry "experienced a boom that I don't think we'll see again in our lifetime," Mr. Gates said in describing the Internet boom. He noted that since 2001 companies have been forced to face harsh new realities that have significantly limited new software investment.

    But he directly challenged the view -- now held in some technology circles and recently presented in an article in the Harvard Business Review -- that the technology industry is headed for a period of consolidation.

    "The debate about what came out of the boom and what these information technology investments mean has really gotten fairly extreme," said Mr. Gates, who is Microsoft's chief software architect. "Obviously we put our money where our beliefs are in saying we disagree with all of this."

    Last week, Microsoft raised its revenue forecast for fiscal 2004 by about $1 billion. At the same time the company also said it had no plans to spend any of its $49 billion cash on major acquisitions or increase dividends, despite recent rumors.

    Shares in Microsoft fell 45 cents each today, to close at $26.

    Throughout the day, a parade of Microsoft's executives summarized each of the company's businesses, describing new products and strategies and outlining competitive threats.

    A number of them described the company's overall strategy as "integrated innovation," a reference to the drive to add a continual stream of features and services to Microsoft's Windows and Office software businesses.

    "It shouldn't be necessary for people to buy additional products for their secure infrastructures," Mr. Gates said.

    Microsoft's plans in the computer security field have created both fear and skepticism in that industry. Its competitors have said they fear that Microsoft will govern that arena in the same way it attacked Netscape and came to dominate browser software.

    But despite a concerted effort to improve the reputation of its products for security and stability, Microsoft has been plagued by a series of embarrassing computer security flaws, including a new security hole in a program used to play video and audio files that it made public on Wednesday.

    Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day.

  162. Not to make excuses, by Sevn · · Score: 1

    But even with my limited experience with windows,
    I'm willing to bet your Win2k box was an upgrade
    done overtop of a previous version of windows.
    Probably ME or 98. I had problems with a Win2k
    machine I had to use for a contract recently. Same
    deal. All patches. All security updates. Still
    bombed 3 times a day. Seems that Microsoft doesn't
    do upgrades very well. I wiped the drive, started
    over with a fresh Win2k install, and that did the
    trick. Now it bombs about once a week. Much much
    nicer. Still not anywhere near as stable as ANY
    free UNIX workalike I've ever used. Even
    turbolinux was more stable and acted better under
    load.

    --
    For every annoying gentoo user, are three even more annoying anti-gentoo crybabies. Take Yosh from #Gimp for example.
  163. This is not a good statistic at all by Eminor · · Score: 1

    Crashing twice a day or more !!? So that's at least two times everyday.

    I remember when I had 98SE and it would crash maybe once a week, and I thought THAT was bad. Even my Dad (who knows nothing about computers) didn't think it acceptable when his computer crashed once in a blue moon.

    So if 5% crash twice a day (absolutely horrible): How many crash once a day (still absolutely horrible)? How many crash once a week (unacceptable)? How many crash once a month (tolerable)? :w!

  164. Give me one good reason to use LINUX by David+Wong · · Score: 1


    The frank replies to this thread surprise me a little. So let me ask this one very simple question:

    Is there really any reason to switch to Linux (my geek friends are always trying to get me to) other than as income-deprivation for evil microsoft? Because I'm using a pirated copy anyway...

    Seriously here. Most of my favorite software will not run on Linux. We've already established that it can crash just as often (even if it's not the creators' fault).

    So as Joe-Average PC user, give me some reasons. Because I can't think of a single one.

    1. Re:Give me one good reason to use LINUX by leftie · · Score: 0

      You get the source code with linux. You don't with window$. That was easy.

  165. Re:Not an innocuous article MOD Parent5 by ratfynk · · Score: 1

    If your summation of the situation is correct then we will have two internets. The Microsoft controlled one and the other Wild Wild Web. Just what we need MS in control of business and economic communication world wide and free speech for the rest. George Orwell could never have guessed this situation. Do you trust MS with your ideas and information, just ask Corel, Apple, AOL, IBM and all the other victims.....what they think about that! Your business is next. Do not go into the computer/software business there you are the lunch.

    --
    OH THE SHAME I fell off the wagon and use sigs again!
  166. VB 6 works for me by Anonymous Coward · · Score: 0

    And I'm on XP. Never had a problem with it. PEBKAC.

  167. Haha, I can see it now.... by ManxStef · · Score: 1

    ... on the Microsoft board meeting whiteboard:

    --Preconditions--
    • A. 5% of machines crash at least twice a day
    • B. "Software Updates" are free and the distribution mechanism is optional.
    ---Steps to PROFIT!---
    • 1. Distribute a free "Software Update" that fixes precondition A, and make it available ONLY through the Update mechanism. Make sure this update turns the Software Update mechanism ON, for those wise (uh, I mean paranoid) enough to turn it off.
    • 2. Advertise heavily, then distribute a few more updates that fix minor things.
    • 3. Distribute a free "Software Update" that causes CRASHES on 10% of machines. Not 100% as this'll impact on sales - haha, but seriously, discuss acceptable percentage that we can get away with without losing control of the press, after all we managed to get 5% last time :)
    • 4. Start charging for "Software Updates"
    • 5a. Sell a "Software Update" that fixes 3., and watch all the new subscribers come flocking in!
    • 4. PROFIT!!!
  168. Gates as Robin Hood? by Anonymous Coward · · Score: 0

    I'm as much of a foaming-at-the-mouth technology liberal as the other guy (and have a penguin tattooed on privates etc.). That said, have you read about the Gates Foundation's work on
    neglected diseases?. Some of this stuff is soaringly innovative, both in aims and methods.
    M$'s products and emanations are painful, but is it possible that a 100 years from now Bill will be remembered not as a rapacious software mogul, but the man who did more for world public health than anyone else in his generation?

  169. NOT innocuous! by Anonymous Coward · · Score: 0

    the poster wrote:
    "In an otherwise innocuous article..."

    but, while the point about the crashes is interesting, the article's REAL killer is this:

    "A number of [Microsoft's executives] described the company's overall strategy as 'integrated innovation,' a reference to the drive to add a continual stream of features and services to Microsoft's Windows and Office software businesses.
    "' It shouldn't be necessary for people to buy additional products for their secure infrastructures,' Mr. Gates said." (emphasis mine.)

    what he's REALLY saying is: "It shouldn't be necessary for people to buy NON-MICROSOFT products for their secure infrastructures."(!) the way he sees it, EVERYTHING should be built in, or, as they like to say, "integrated" - just like their web browser.

    the rationale they'll offer up is that microsoft can't be held responsible for the security of a windows system if it's running third-party software; they'll say that the only way to be truly 'secure' is to use ONLY microsoft software.

    adding "a continual stream of features and services to Windows and Office" means adding microsoft versions of all the software currently provided by third parties. this is the same sort of 800-lb gorilla, anti-competitive drive-everyone-else-out-of-business mentality which keeps getting them in trouble!

    these greedheads never learn.

  170. Whos fault? by rossz · · Score: 4, Insightful

    I see several comments that say an application crashing can't be blamed on Microsoft. I disagree. When there are fundamental flaws in the OS that guarantee crashes, Microsoft damn well deserves the blame. I've seen it. A memory leakage problem in Win NT 4 guaranteed that programs that did certain types of operations would crash eventually. There was no way to work around it.

    Not all application crashes can be blamed on the OS, but the number is probably significant.

    --
    -- Will program for bandwidth
  171. Not quite correct. by Population · · Score: 5, Insightful

    The problems with Windows are as follows:

    #1. The core OS was not sufficiently protected from being "upgraded" by any application that was installed. Microsoft was the biggest offender with Office.

    #2. The binary registry has all of the information for everything, users, applications, hardware, security, etc stored in it. If something goes wrong it is a major pain to fix it.

    #3. The uninstall feature of Windows does not clear out everything. If I do install a buggy driver for a scanner and I want to remove it so it doesn't affect my system anymore, uninstalling does NOT always clean it out.

    That is why, over time, Windows installations become less stable. Crap gets stuck in the registry and drivers get stuck in the OS directories and bad things start happening.

    And don't give me any crap about that being the fault of the user. The OS should be able to control itself. Look at Debian's uninstall feature. Debian even has multiple levels of uninstall.

    The problems with Windows are because of decisions Microsoft made. Not because of end-users.

    1. Re:Not quite correct. by Anonymous Coward · · Score: 0

      You, sir, are a motherfucking moron.

      >#1. The core OS was not sufficiently protected from being "upgraded" by any application that was installed. Microsoft was the biggest offender with Office.

      I doubt you've used Windows 2000 or XP.

      >#2. The binary registry has all of the information for everything, users, applications, hardware, security, etc stored in it. If something goes wrong it is a major pain to fix it.

      Once again, ever used XP?

    2. Re:Not quite correct. by Tony-A · · Score: 1

      Once again, ever used XP?
      Yep. I have two computers at work. A Gateway 400MHz with 19" screen and NT4. A Dell 2.4gHz with 20" screen and XP Pro. If I have to give up one of them, it'll be the Dell, for exactly the reasons the parent stated.

      One thing I've learned the hard way. When it starts acting funny, kill the power. Do not let the system turn a temporary brain damage into a permanent brain damage by writing it do disk.

    3. Re:Not quite correct. by Anonymous Coward · · Score: 0

      No, it's not the user. It's the programmer of the applications. Software developers are great at making their install, kudos to them. But half of them couldn't make their uninstall work if the code was handed to them. Simple things like removing their directory after the uninstall is complete? How hard can it be? If that part is missing you know the registry info hasn't been cleaned up as well...

      It's not the OS.

    4. Re:Not quite correct. by Anonymous Coward · · Score: 0

      Wow! Amazing insight! You ever looked at your event viewer?

    5. Re:Not quite correct. by Omestes · · Score: 1

      I agree that uninstalling can be a task, but alot of that is the uninstall setups that other use. If you use a 3rd party install/uninstall program it really fixes most of that. At least it doesn't have the issue that 95/98 had were it couldn't delete recursive directories. XP seems smarter, not perfect, but smarter.

      The reg is easily fixed, download RegCleaner from www.jv16.org, every once in a while do the fix command, then go through the app keys and delete obsolete keys. I clean my registry about once a month, or after I uninstall something big.

      A lot of it has to do with the extra stuff, like finding all the remnant files, and doing an old DLL sweep to remove those. Really got to work for a good OS, every OS requires some savvy on the users part to remain nice, fast, and stable, except maybe OSX, but I don't know about that even.

      Though I'll admit after swapping video/sound cards you really need to reformat, some of those drivers (especially old 3dfx ones) really stick around in odd places. And Windows is plagued with conflicts when you mobo has bad onboards (like ECS mobos).

      Yes, Windows has inherent flaws (as do every other OS), and yes being that MS is the developer they lay on MS' doorstep. But it's up to the user to find the work-arounds. 60/40 sounds fair, 60% MS' fault, and 40% user error.

      Every OS I've used extensively has had its own unique issues to cope with. To me *nix is as flawed as XP. OSX I have no clue about, but I'm sure it's there too.

      --
      A patriot must always be ready to defend his country against his government. -edward abbey
  172. Fatal flaw in this Business Strategy by phatcat625 · · Score: 2, Interesting

    Microsoft is going two ways with this. You can subscribe to their update service or pay a higher upgrade fee. That being said, Microsoft could purposely code flaws into Windows in order to make more money and keep people paying for updates.

    1. Re:Fatal flaw in this Business Strategy by bmantz65 · · Score: 1

      Ah yes, let's code flaws into the OS. Its great to be a conspiracy theorist.

  173. We know it's broken by blair1q · · Score: 1

    ...but now you pay to get it fixed by tiny degrees, or you just live with daily crashes, and suspect you're just the one out of 20 in your neighborhood who got unlucky.

    (Just please don't tell the Department of Justice on us. We couldn't stand having to pay them off again.)

  174. On charging for updates by PPCAvenger · · Score: 1

    I feel it important to first mention that I have not read the linked article.

    If the quote was indeed that Microsoft is considering charging for some software updates that it now makes available for free and that's as specific as it gets, then I'm inclined to believe that it's not what many here are thinking.

    I would imagine the stuff they're considering charging for would be along the lines of what Apple does. Take iChat A/V, iChat is free but the upgrade to A/V for non-Panther users will be $29.

    iDVD is free with new, SuperDrive equipped Macs but caries an upgrade fee for anyone wanting the newest version.

    I think Microsoft has already gone down this path with that recent, for pay software pack that included updated features to Windows MovieMaker and some odd ball features for Media Player.

    Shouldn't this move be welcomed? Microsoft charging for such things is better for the competitive landscape as it gives people an incentive to shop for alternatives.

  175. Re:Yes, it's Bill Gates, not some idiot, ya'know.. by Laplace · · Score: 1

    Hi Qbertino. I think that you forgot to take your meds this morning.

    --
    The middle mind speaks!
  176. I am not a troll by TheBashar · · Score: 1

    Are you kidding me? That is what it said. And it's not that hard to believe. All the other times when it said the crash was caused by a device driver, it gave me the option to track the progess of their investigation. I didn't take it because it requires a MS Passport ID. But, they obviously have have a way to ID the common crashes.

    Heck, mozilla can categorize the why a crash happened with their talkback software. What makes you think Microsoft is any less capable?

  177. Strange statistic by geekee · · Score: 1

    "Bill Gates says that according to error reporting software in windows, 5% of all windows installations crash two or more times every day."

    Is this the sw that prompts you to ask whether to report if an application crashes that he's referring to? If so, how does it run to prompt you to allow it to report your computer has crashed, if your computer has crashed and the sw can't run? My XP installation never crashes so I don't understand. Is this the last thing that works before your system hangs. Doesn't make sense to me. Ive seen this come up from buggy apps, but ctrl-alt-del allows me to kill the app without rebooting the computer.

    --
    Vote for Pedro
    1. Re:Strange statistic by SomeGuyFromCA · · Score: 1

      > If so, how does it run to prompt you to allow it to report your computer has crashed, if your computer has crashed and the sw can't run?

      Probably the same way that Scandisk used to know to scan if you just killed power:

      On OS start, set "unclean shutdown" bit. Last thing before power off, clear bit. If bit is set on boot, run scandisk/phone-home software.

      I see it on my laptop now and then: "The system has recovered from a serious error."

      --
      if the answer isn't violence, neither is your silence / freedom of expression doesn't make it alright
    2. Re:Strange statistic by geekee · · Score: 1

      MS usually asks for permission before sending this info home. I've never heard anyone say they got a prompt after rebooting asking if they wanted to inform MS of the problem. I agree however that this method could work for keeping stats. However, it doesn't distinguish a crash from someone simply hitting the off switch without shutting down the OS. I've seen "The system has recovered from a serious error." too, but there was no noticeable problem with the machine before or after the problem. If the sw sent info to MS, it didn't tell me about it then.

      --
      Vote for Pedro
    3. Re:Strange statistic by SomeGuyFromCA · · Score: 1

      > I've never heard anyone say they got a prompt after rebooting asking if they wanted to inform MS of the problem.

      Well, now you have. And I even took a screenshot. (This is after a video-driver-caused BSOD on my Dell laptop.)

      http://www.geocities.com/by426/serious_error.png

      --
      if the answer isn't violence, neither is your silence / freedom of expression doesn't make it alright
  178. skewed logic by LinuxGeek · · Score: 1

    An application causing the OS to crash is a very serious problem. One of the functions of a modern OS is to control access to memory and I/O and prevent an app crash from effecting the other apps and OS.

    Using your words, A program crash that causes the whole system to crash has everything to do with the underlying operating system.

    --

    Kindness is the language which the deaf can hear and the blind can see. - Mark Twain
  179. Considering that 10% of people are morons... by Anonymous Coward · · Score: 0

    Having only 5% of their installations crash that often after they have randomly deleted files from everywhere to "save disk space" is pretty good!

  180. Crash != Reboot by staaktdenarbeid · · Score: 1

    From the comments it seems people think a 'crash' requires a hard reboot or so. But from what I know it does not mean that the machine hangs (how would you send an error message to MS in that case ?). Rather, it is some sort of 'critical application error' for which you get these little popup windows.

    The 5% statistic is a probably a little bit low as well. First, when this 'critical application error' window comes, it asks if you want to submit a report to Microsoft (Personally I never click 'send'. It's an obvious privacy flaw). Secondly, the '5% of machines' is also restricted to machines that are continously networked. So the actual number must be bigger.

    In any case, people on /. seems sooo sensitive when it comes to Windows. Coexist and be happy !

    1. Re:Crash != Reboot by gerardrj · · Score: 1

      Because it would take a REALLY hard crash to prevent the system logger/crash reporter from dumping core and writing a crash report. On reboot the OS checks for a new crash report and sends the info.

      That's how a rebooting crash gets reported.

      --
      Article X: The powers not delegated... by the Constitution...are reserved...to the people
    2. Re:Crash != Reboot by BenjyD · · Score: 1

      >when it comes to Windows. Coexist and be happy !

      Why should we try to coexist? Microsoft go out of their way to make their software hard to coexist with.

  181. and I should have added... by momerath2003 · · Score: 1

    ...mod me overrated. Because really, that comment is not funny at all. The only reason it's funny is because it's blatantly obvious that I'm trying to be modded +1, Funny.

    And don't even think of modding this one funny, either. Or off-topic. Or troll. Or flamebait. How about "Insightful" or "Informative"? Or even better, "Underrated!"

    Bwa-ha-ha! I'm (literally) crazy about the system!

    --
    I had but a simple dream, to destroy all humans.
  182. Microsoft provides the tools. by Population · · Score: 1

    Microsoft has a utility called "sysdiff" that you might have a bit of trouble finding. Being an OEM, I do not have that same problem.

    Do a clean install of XP. Run sysdiff.

    Install Office. Run sysdiff.

    Compare the output. Look at all the files that have been added or "upgraded" in the system directories.

    If you want instructions on how to use sysdiff, please consult the resource kit for your version of Windows. Sysdiff was introduced back in the NT day.

    It seems that we've identified the moron in this discussion. Feel free to read up on the available literature next time.

  183. What are you on? by Anonymous Coward · · Score: 0

    You're talking the same thing.

    When you buy new software you aren't really getting more functionality, you're getting less unfunctionality?

    Smoke some more of whatever you're having, it's amusing.

  184. This is so predictable... by softspokenrevolution · · Score: 1

    This reminds me of the Star Trek scale... Penny Arcade brought this up in a news post about Star Trek: Nemesis, where we find that a truly bad movie, like nemesis is good, because the overall quality of the line has declined so slowly that we haven't noticed. The Gates scale is where we are all adjusted to mediocre software at high price, so full of bugs and exploits that on any given day in the US 5% of windows based computers will crash (the number is probably higher). We get so used to the booting, and reloading that we don't really notice that despite all of the money we spent on it, it fails about 18 times a year. Microsoft starts out with free updates (everyone rushes to get things out to market, in the current way that we accept programs it's almost expected, and it's par for the course because the computing community, and the gaming community especially, never really does anything about it, like product boycotts or thousands of angry letters), and everyone is kind of happy. Sure they don't really make an effort to keep a step ahead of hackers, and only really put something out when they find out that 8 million people just got a virus because of an exploit in their software. Of course people get frustrated, and Gates goes around and is saying: "Look, we can't keep up with all of these hackers. They're doing things in an instant, and these viruses can increase in such a manner that would give third year math majors a headache to calculate, if you expect us to keep up at that pace, then we're going to need more money. Sure, you paid for the software, but that was just for the basic function that we developed at the time. "There was never any statement that this stuff was bullet proof, and as the economy is and wtih the direction that computing is going, it is very unreasonable to expect us to continue keeping pace with these hooligans, or even to step ahead of them, then we have to charge these service fees. For the kittens." Then of course he would laugh maniacally.

  185. Only 5%? by Unregistered · · Score: 1

    I thought windows was supposed to be getting better. However my new job requires running windows (to run an app) and it is bad. I was running win2000 and it crashed about 4 times today. Admittadly, the app that i was using is pretty unstable, but an app shouldn't be able to crash the system.

  186. Apologies for the running text by softspokenrevolution · · Score: 1

    Not like anyone read, but I forgot to turn off HTML formatting.

  187. Let's do some calculations... by Ebola1972 · · Score: 1

    Bill claims 600 million customers.

    Let's assume 5% of that number crash more than twice daily (even though many may be on earlier versions without crash reporting, as noted many don't report crashes, either.).

    That's 30 million machines crashing at least 3 times a day.

    Assume windows takes 1 minute to reboot after crash (now THAT's generous)... 30M x 3 x 1min = 90M minutes, or 171.12 YEARS of reboot time every day. That is staggering.

    Now let's look at the R&D number: $6.9B. 280M people in the USA....

    ....roughly $25 spent for every man, woman, and child in the USA.

    And the best they can do is XP?

    My head hurts just thinking about it.

  188. Whats the name of your Magic Pixie Dust supplier? by tjwhaynes · · Score: 1

    I don't know what flavor of Windows they run in the office you work at, but I'm yet to see a WinNT/2k/XP crash at my office, with over 500 systems.

    Application crashes, yes. Operating system failures, no.

    Err. You must have a good supply of magic pixie dust, because I work with considerably less than 500 NT/2000 machines (no XP yet) and I see system crashes day in, day out. From laptops bluescreening on wake-up from sleep mode, to explorer.exe hangs. My NT boxen had a nasty habit of surviving 7-14 days of moderate work before slowing down to molasses and poping a few VxDs.

    On the other hand, my Linux, AIX, Solaris and HP-UX boxes all run full time between scheduled power downs pretty much all the time. Admittedly, the AIX, Solaris and HP-UX boxes generally run headless, but the desktop linux boxes around are rock-solid stable. I never saw uptimes above 100 days for any NT/2000 box, whereas that is minimum uptime for the Unix/Linux crowd.

    So be glad of your supply of magic pixie dust for Windows.

    Cheers,

    Toby Haynes

    --
    Anything I post is strictly my own thoughts and doesn't necessarily have anything to do with the opinions of IBM.
  189. Microsoft Unveils new Joe-Bob Software(tm) by gabrieltss · · Score: 1

    MICROSOFT UNVEILS NEW JOE-BOB(tm) SOFTWARE

    story by Andrew Burke

    REDMOND, Wash. -- July 25, 2003 -- Microsoft today announced the release of Joe-Bob(tm), a new software package that the company hopes will open up a huge untapped computer market. With the motto "The software for the rest of y'all(tm)," Joe-Bob reaches out to the same demographic group that buys 4x4s, supports the gun lobby, and drinks
    Miller Lite.

    "Computers have been commonly seen as for leftists and intellectuals," explains Microsoft spokesperson Willy Maclean, "but we've recently seen people like Newt Gingrinch embracing new technology -- the time is right for the rest of America to get wired!"

    Instead of a desktop or office metaphor, Joe-Bob(tm) puts the user in a garage. "Click on the Lynyrd Skynyrd tapes, and get a complete
    music library in digital stereo. Click on the pinups, and get hooked up to the Internet's hottest gifs," the promotional materials explain.

    The package does not include a word processor or spreadsheet, but does have software that keeps track of the football season, lists the best roadhouses between Florida and Nevada, and can even order spareribs and beer at the click of a mouse.

    "This is righteous software, man," says beta-tester Billy Grugg. "It thinks like I think." Brad Cunningham agrees: "I take it everywhere," he says, pointing to a Pentium laptop racked under his 12-gauge in his pickup truck. Microsoft is offering desktop users a special clip-on beer holder for their monitors.

    "Look at what's popular out there," says Microsoft Chairman Bill Gates.

    "Four of the top-10 Usenet newsgroups are about sex, and splatter video games like Doom and Mortal Kombat are bestsellers. We're just catering to a demand, that's all."

    Microsoft is reportedly distributing badges and bumper stickers saying things like "Joe-Bob: Make Your Disk Hard," "Go Microsoft -- Go Intel -- Go America," and "QuickTime is for Pinko Hippie Wimps."

    Apple declined to comment.

    --
    The Truth is a Virus!!!
  190. Bill, you are thinking too small. by rice_burners_suck · · Score: 4, Funny
    Bill is thinking small. Why charge for upgrades? It is so difficult to convince people that they need updates when they're free. What makes Microsoft think that people will pay for something they won't bother to take for free?

    What Bill needs to do is think fourth dimensionally. Updates continue to be free. Hell, Windows itself and all other Microsoft software should be completely free of charge as well. Microsoft will instead bring in ten times more profit by...

    Charging for each software malfunction!

    Microsoft will include special code in its kernels that will be backed up by a legally required instruction in the processor, along with a strong encryption path on the physical electronics that protect this particular instruction. This innovative technology will automatically detect software malfunctions and send a strongly encrypted packet to Microsoft. At that point, Microsoft will automatically bill the luser some set fee, like $20.00 for each occurance of a bug that causes an application to crash, $40.00 for a Windows BSOD, $60.00 for a complete crash requiring a cold boot, and, say, $100.00 for a crash that causes loss of data, including hard disk crashes unrelated to software.

    This innovative technology would create tremendous value for Microsoft stockholders and employees of the company. Stockholders would make enormous profits on the millions upon millions of crashes that occur each day, compounded by the fact that Microsoft's software would inevitably get installed on more computers, being free of charge. Microsoft employees would not have to test or debug software as it is no longer a problem if the software malfunctions. This would shorten cycles, increase revenue and fulfill the enterprise integration strategy.

    In short, Bill, stop thinking like a hungry beggar on the street trying to get a few more pennies for a beer and start thinking like a CEO of some powerful company.

  191. Because it's hard they're not mistakes? by whjwhj · · Score: 5, Insightful

    Hey I've been programming for 20 years and you're quite correct -- programming is hard. But I must disagree with your assertion that just because it's hard means that bugs aren't mistakes. They ARE mistakes. And yes, it's generally somebody's fault when they occur. Level of difficulty doesn't let you off the hook here ... sorry.

    1. Re:Because it's hard they're not mistakes? by Daimaou · · Score: 1

      After reading the "bugs aren't miskakes" post and all the replies and sub replies to it, I wanted to toss in my 2 yen.

      I disagree with the "bugs aren't mistakes" poster, because they obviously are; however, I do agree completely with his/her discription of the software development process (that you write software until the bugs/fixes reach a certain level and then sell).

      If you don't follow this software development cycle, you will never sell your software because software always will have at least a few bugs in it. So, the options are to perfect your software and go out of business, or do as the first poster suggested.

      Also, I don't understand why bricks and other building practices are being used in counterpoint to creating software when they are clearly the same. I worked for my dad's construction company for a number of years and I can tell you there is no such thing as a perfectly plumb building, perfectly laid cement, a perfect paint job, perfectly laid bricks or anything else. Mistakes and slight imperfections are a part of every facet of human existence; the best we can hope for is "good enough". Software is not different in this regard than any other profession.

      So, in conclusion, my opinion on the subject is that developers will never write perfect code, and that the focus should be, just as it is with contruction, to get your code "close enough"; not perfect.

    2. Re:Because it's hard they're not mistakes? by godanalee · · Score: 1

      All programs are like living entities, they grow and change as the needs and desires of those around them change. At some time we call a program done, but if the user changes his mind then what may have been without error now has errors. Always it a balance between resources and acceptable error rate. I feel microsofts errror rate is too high but that is my opinion. Will they charge for update? No way. Reason being that the nature of microsoft is to abolish competition. If they charge x dollars for updates and I charge 90% less you may wish to use my update service, this creates competition. QED

  192. sheeet by autopr0n · · Score: 1

    You can make the argument that computer programs are the most complex thing created by people, but that does not mean that writing them is the 'hardest thing' we can do, that's just rediculous. It's much harder to work through a difficult math problem then %99.999 of the programming challanges out there. Feh. And bugs are screwups. They are just more tolerable in the computer world because they are easier to recover from, then say in the physical world where it could take much more time to set things back up again.

    --
    autopr0n is like, down and stuff.
  193. Microsoft business model by Latent+Heat · · Score: 4, Insightful

    There are methods for controlling bugs, but they aren't cheap. Think Space Shuttle flight control software. In terms of number of lines (100,000? in the core modules?) it is not a very big program, but they have spend big bucks studying it and being very conservative about making changes. Oh, and there are only 4 "sites" where it is in operation. The Microsoft model is that they probably spend less labor on their flagship products than the Shuttle or say the aerospace industry on flight control systems and autopilots. But they sell it to many more people for a much much lower unit cost and rake in the bucks in a way that Rockwell Collins or Sunstrand can only dream. Their big breakthrough business discovery is that they can sell (relatively) cheaply developed software for the desktop, and people are not going to care in a way that counts.

    1. Re:Microsoft business model by Anonymous Coward · · Score: 0

      Comparing the space shuttle flight control software to something as general purpose Windows is like comparing Apples and oranges. The former runs in an extremely controlled environment where as Windows has to work with a large variety of hardware and software.

      There is absolutely no way the development model of the space shuttle control software scales to general purpose OS development.

    2. Re:Microsoft business model by JM_the_Great · · Score: 1

      "Oh, and there are only 4 "sites" where it is in operation."

      I believe you mean 3 ;)

      --

      --Justin Mitchell
      "2nd Place is a fancy word for losing" --Bender (Futurama)
    3. Re:Microsoft business model by more+fool+you · · Score: 1
      Windows has to work with a large variety of hardware and software.
      wrong. They expose API's so that hardware manufacturers can develop their own drivers. So it comes down to system design, and quite frankly, if only they hired the ones that just didn't smoke crack, they wouldn't have so many problems
    4. Re:Microsoft business model by Hellkitten · · Score: 1

      They expose API's so that hardware manufacturers can develop their own drivers.

      Then it's an error in requirements or design. The requirement should have been something like "There shall be an API so that third parties can create hardware drivers, but the api shall be made so that these drivers cannot crash the system". And it should have been designed around that. I don't know if anything like that is even possible with the hardware architecture so this is probably just me dreaming

      --
      - We are the slashdot. Resistance is futile. Prepare to be moderated -
    5. Re:Microsoft business model by mfivis · · Score: 1

      I don't think a wink was called for there

  194. Wow by autopr0n · · Score: 1

    95/98 died constantly for me, Once a day with my old generic k6 board and once a week or so on my duron with a nice abit kt7-raid. 2k on the other hand, I think has crashed maybe a handfull of times in a few years.

    --
    autopr0n is like, down and stuff.
  195. Memo from Firestone by NullProg · · Score: 2, Funny

    5% of our tires explode while using them. You can have replacements but we will charge you full price. By accepting our EULA, you agree to these terms. Do you Accept these terms?

    No means YES, Yes means YES.

    Enough Said

    Enjoy,

    --
    It's just the normal noises in here.
  196. That's *three* or more times... by aaaurgh · · Score: 1

    Check the text, he says "Windows-based computers now crash more than twice each day". According to my understanding >2 is the same as >=3 for singular events.

    Translation: "Windows-based computers now crash three times or more each day"

    It's classical marketing speak, use the more acceptable term ("two") two and qualify it such that it sounds better than the real term ("three") would.

    --

    Go permanent? In your dreams and my worst nightmares.
  197. Markov's comments on this Slashdot Article by technothrasher · · Score: 1

    Stupidity. I'm closing the money, governments have to pay for most people who will prompt th e user. Sure, I've found that from application you're trying to his Billy is jump that's say ing that check for a a providing value in user with Opera and Billy is user. But since I fla ws) and hope the Ahh The stability for more buggy driver is them. I Canada turned the reason for NT as you get them go back in the say, but they going to his I'd say it on the licensin g 20+ year old You see, there must be running processes and 12, If MS rearchitects the 20+ y ear "Mr. Gates acknowledged today that modern windows in the on my system errors. If something is US, Australia an d further than Windows XP you just taught a wants us to his own some of Bond Yeah, but Micro soft does in their best interest if he's not by the 09, well be running a than twice and bea t. At least tried out on deep I They use nor free to the say, but otherwise the it. They ARE mistakes. They use Internet via windows Yes, programs.

    1. Re:Markov's comments on this Slashdot Article by heinousjay · · Score: 1

      I don't know what the FUCK you just said, Little Kid, but you're special man, you reached out, and you touched a brother's heart.

      --
      Slashdot - where whining about luck is the new way to make the world you want.
    2. Re:Markov's comments on this Slashdot Article by pair-a-noyd · · Score: 1

      He used the spell checker in notepad to help him compose that. And a little help from clippy too..

    3. Re:Markov's comments on this Slashdot Article by signingis · · Score: 1

      What in the fuck are you trying to day and how did you get modereated interesting? Stop posting when you're drunk, people...

      --

      I prefer a void in conversation to a vacuous one.
    4. Re:Markov's comments on this Slashdot Article by signingis · · Score: 1

      I wish I had been drunk when I posted this. Silly me for not hitting preview. :)

      --

      I prefer a void in conversation to a vacuous one.
    5. Re:Markov's comments on this Slashdot Article by technothrasher · · Score: 1
      What in the fuck are you trying to day[sic] and how did you get modereated interesting? Stop posting when you're drunk, people...



      I guess you don't know my friend Markov...

      Drunk huh? Not bad. Take that Mr. Turing.

  198. Liability for programmers is coming eventually by Anonymous Coward · · Score: 0
    No doubt about that. Why should programming be exempt from the maturation process that every profession goes through?

    Unreliability is a symptom of an immature product.

    Early automobiles broke down a lot, too. They don't anymore.

    The ability of SW manufacturers to avoid warranting their products will end, too.

    And when MS starts charging for bug fixes because of defects, that will accelerate the forced adoption of liability and SW warranties.

    And knuckleheads who say "it's too hard, we can't warrant it, and we need to charge for fixes" will be wondering where the next mortgage payment is coming from.

  199. Not reliabe by leabre · · Score: 1

    In what way is this info reliable? I never send a crash report. In fact, I even turn off the error reporting service (on WinXP).

    Assuming I'm not the only one that does so, is this 5% sampling a sampling of those that actually *do* report or a sampling of the entire spectrum of windows users? How many is 5%? How many WinXP installs are there? A total of 10% of all Windows Installations?

    Come on... I think this info is not reliable.

    Thanks,
    Leabre

  200. Statistics by t_allardyce · · Score: 1

    5% of windows machines (that are actually connected to the internet to report crash data) crash 3 or more times a day (>2 is the same as >=3) which means that 95% of windows machines crash between none and 2 times a day. Since the 5% statistic was quoted instead of a lower crash rate it seems likely that a very rough figure of 30% of windows computers crash twice, 30% once, and a lucky 30% zero times per day, that leaves a 5% that just dont manage to boot up at all for totally random reasons.

    --
    This comment does not represent the views or opinions of the user.
  201. In Soviet Russia... by Anonymous Coward · · Score: 0

    Windows crash statistic provides Gates.

  202. You don't know what you don't know by sjbe · · Score: 2, Interesting

    Can you imagine if there were thirty different ways to lay bricks?

    Not to put too fine a point on it, but what makes you think there aren't? Are you an expert at brick laying? I suspect the answer is no. I'm not trying to insult you. I've just learned the hard way that it is dangerous to claim something is easy that you don't really understand.

    Harder than anything else in the physical world

    Again, I would caution you to be careful about such claims. I'll concur that programming is really, really hard to do well. Lord knows I've tried. But is it the hardest thing in the world? My guess is no. I've done a bunch of programming and other engineering and you know what? The technical stuff is hard but no where near as hard as the people stuff. Trying to manage a team of people towards some productive goal is usually the hardest part of my job. And I'm not even particularly introverted or shy. The phrase "herding cats" comes to mind...

    Or if you want a more technical example, how about medicine? The human body is an unbelievably complex entity which we understand far less about than we do digital computers. Do you think programming is harder than medicine? At least you have 30 ways to solve a problem. There are diseases for which we don't even have names, much less a cure. Be glad that your job gives you so many ways to help solve your customer's problems. Doctors often don't have that luxury.

    Anyway the point is that there are a lot of activities that are really challenging. Please don't assume that just because what you do is hard, that everything else must be easy. It just ain't so.

    1. Re:You don't know what you don't know by Tony-A · · Score: 1

      You don't know what you don't know.
      True on multiple levels.

      Programming's no different from anything else, except that strange things are done with the timing. A baby crawling and a jet from NYC to LA are both means of locomotion, but have almost nothing in common. Programming and all things computer tend to be extremely inbred. It may look difficult, but everything else is really much harder.

      I find it hard to imagine that there's only some 30 different ways to lay bricks. Same bricks in same order in same place. I build a wall. A master bricklayer build a wall. His will stay up a lot longer. I don't know why, but my lack of knowledge isn't going to help my wall.

  203. OS & User Space by FiskeBoller · · Score: 1

    It will take more than getting drivers into user space to fix Windows. MS pulled the same trick with graphics.

    I had a URL/example (somewhere) that showed how easy it was to get a BSOD with Java by drawing out of bounds. The Java routines called Win32 routines which crashes the Kernel ... real cute.

  204. All analogies are invalid by Loundry · · Score: 1

    Microsoft charging for Windows Updates is analogous to Ford charging their customers extra for basic safety features which should be free in the first place!

    You've drawn an analogy between a company that makes automobiles (Ford) and a company that makes software (Microsoft). Your analogy rests on the similarity that the products of both companies should include "basic safety features" (and we'll ignore the fact that this term is nebulous and context-dependant).

    The problem with your analogy is that there are many, many differences between "automobiles" and "operating systems". You can't drive an operating system (using "drive" in the sense of "driving a car"). You can't run an application on a truck (providing that you're not running the application on a computer that might come with the truck). I can name the differences between these two ideas all day long. I'm sure you can, too.

    The point? All analogies are flawed because they make the statement "X is like Y" even though there will be lots and lots of ways in which X is NOT like Y.

    If you think that it is unethical for Microsoft to charge for software updates, then you should be able to make your case without relying on analogies that are necessarily flawed.

    --
    I don't make the rules. I just make fun of them.
  205. Another victory... by Anonymous Coward · · Score: 0

    ...for OSS! Be happy! In the end, Microsoft WILL loose.

  206. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  207. Windows computer usage by Anonymous Coward · · Score: 0

    Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day.

    What, the 5 percent that get used? Some newbies quit using their computers because of the crashes, so now they show up as not crashing.

  208. As if Microsoft cared about app developers! by Loundry · · Score: 1

    Boom, instant feedback for application developers. This option is not available for Linux that I know of.

    Keep in mind that Microsoft controls the foundation that all these application developers must develop within as well as some applications that compete with software that some of these developers write. Of what benefit is it to Microsoft to send information to Intuit, makers of Quicken and direct competitor to their own software package Money?

    It seems to me that this "feedback" that Microsoft gives to application developers would be much more useful to Microsoft as enacting "cooperation" from certain application developers than as some sort of kind gesture to application developers (or, god forbid, actual end users).

    --
    I don't make the rules. I just make fun of them.
  209. Device Driver Ignorance: check your facts first! by kylef · · Score: 3, Insightful
    For instance, if you download the newest kernel, there's a driver in there for the RTL3019 NIC chipset.

    This is true only if you elect to compile the kernel module corresponding to this driver into your kernel. The source for the driver is distributed with the kernel, but it is up to you to elect its inclusion. This mechanism is no better than Windows, because some drivers just aren't included with the kernel sources, just as some drivers aren't shipped in-box with Windows. So you're still stuck with fetching your own driver direct from the vendor of your hardware.

    Stock distro kernels typically include tons of drivers in their kernels just in case you happen to have a device needing that driver; in most cases, the driver tries to load and fails to initialize, and unloads itself from memory. In my opinion, this is a somewhat clumsy mechanism, but it works. At install, Windows determines what PnP devices are on your system and installs only the drivers for which a PnP ID has been discovered.

    So all cards based on this chipset (which is a lot; it's a common low-cost chipset for NICs) use the same driver, unlike the Windows world where all those cards are about the same from a hardware POV, but the drivers are all different, and some may be better than others.

    This is just completely wrong. Windows ships with in-box "class drivers" based on generic chipset specifications just as any other operating system does. In fact, Windows ships with a class driver for the Realtek 8139x chipset that works with just about any such card on the market (D-link 530TX comes to mind). The reason you might want a IHV-specific driver for your particular card is that some IHV's enable extra functionality that the class drivers do not support (wake-on-lan, encryption coprocessors, etc). Class drivers are a good way to get support out for devices quickly, but they are much worse at supporting specific features in individual cards.

    Also, in Linux, the drivers are open-source just like the rest of the kernel, so people are able to file bug reports against them, debug them themselves, etc...
    Again, only the ones included with the kernel are guaranteed to be open source. NVidia's display drivers are most certainly not open source. And you can't assume that all Windows drivers are closed-source, either: Realtek (makers of the RTLxxxx chipsets you alluded to earlier) typically releases source code so that IHVs that implement NICs using their chipset can easily adapt some working code to their drivers.
    Admittedly, MS has finally, after all these years, started to recognize this problem, and is now trying this "signed" driver scheme to improve their situation.
    Driver signing has nothing to do with making drivers open source, or eliminating problems with vendors going out of business, so I fail to see the connection there. WHQL (Windows Hardware Quality Labs) testing and signing is a method by which Microsoft can provide some basic level of quality assurance on device drivers that they do not directly produce. Poorly written kernel-mode device drivers are still the #1 cause of Windows crashes (according to some press release that I can't find at the moment), and Microsoft is attempting to address this by helping improve driver quality through WHQL and eliminating the need for future kernel-mode drivers (replacing them with user-mode drivers whenever possible, I'm sure).

    Regardless, you will find no such centralized basic quality control mechanism for Linux drivers. If you sincerely believe that Linux device drivers are of higher overall quality than their Windows equivalents, I have some land to sell you right next to an oasis in Baja. (And before you flame me, I completely understand that Linux drivers often must be reverse-engineered, and that is a difficult process. But while I sympathize with Linux driver writers, this difficulty still doesn't support the claim that the resulting Linux driver model is superior to its Windows counterpart.)

  210. Perfect Code by Mark_MF-WN · · Score: 1

    It's quite possible to have perfect code. It's called "formal verification". It produces flawless code -- everytime. It involves theorem provers and mathematical models of the software. Many companies that produce software that will have people's lives depending on it use formal verification.

    1. Re:Perfect Code by sg_oneill · · Score: 1

      Formal verification only works as far as the inputs to the problem are as anticipated :)

      AAAnyway. I'd say management are the biggest source of bugs out there. Too many features and too little time. "Don't worry jones, I know you'll put an extra special effort and do this module in a week instead of the month you quoted".

      *CRASH*

      --
      Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
  211. Ways to lay bricks. by deacon · · Score: 2, Interesting
    You said:

    Can you imagine if there were thirty different ways to lay bricks?

    A quick google search for "brick bond" gives 161000 results.

    Some of the choices are:

    stretcher bond

    Flemish bond

    English bond

    American

    English garden wall bond

    rat trap (or Chinese) bond

    Sussex bond

    header bond.

    Now, I am not a mason, so if I can find this many choices in a 3 minute search, there are probably more than 30 ways to lay bricks. Furthermore, I suggest to you that editing a brick wall is much more difficult than editing software.

    1. Re:Ways to lay bricks. by Anonymous Coward · · Score: 0

      It's a hell of a lot hotter laying brick than sitting at my computer!

  212. Re:Pricess... by Anonymous Coward · · Score: 0

    "Knowing that no matter how much patches come out, Linux will be more secure - Pricess"

    Pri[n]cess?!?!?

    Plaese, if you're reppresenting linux, lurn how to spel.

  213. Aren't these error reports? by eMartin · · Score: 1

    Um... Don't you think that if the error reports didn't actually report the nature of the error they would be kind of useless?

    You don't really think Microsoft is just collecting numbers so that they can publicly announce that Windows crashes?

  214. So.... by iamatlas · · Score: 1

    Only 5% of their installed systems are "stable"?

  215. Are they losing money? by uvsc_wolverine · · Score: 1
    Here are two good questions:

    How much does MS make a year? Do they need the additional revenue from forcing people to pay for bug fixes?

    Last time I checked the only updates I've had to pay is the yearly fee for my Norton Anti-Virus (and yes I know that there are free alternatives to that). I've got quite a few computer games, all of which have patches released, and I don't recall paying for any of them.

    --
    This space for rent...
  216. patches n reboots? pay whuh? by Anonymous Coward · · Score: 0

    $ uname -s
    OpenBSD

    $ uptime
    7:48PM up 166 days, 23:32, 1 user, load averages: 0.28, 0.16, 0.10

    "Daily Driver"

    Theo, keep 'em coming!

    Best money ever spent. =)

    1. Re:patches n reboots? pay whuh? by shadowofdarkness · · Score: 1

      I like your uptime I wish I could get that high but I reboot for new kernels since I find them fun to try when I am extremely bored darkshadow:~$ uname -sr Linux 2.6.0-test1 darkshadow:~$ uptime 10:38pm up 7 days, 9:44, 2 users, load average: 0.00, 0.05, 0.04

  217. Doesn't really matter to average joe by aliens · · Score: 1

    Average user never updates anyway, can't tell you how many desktops I see with the "New Updates Available" icon in the systray.

    Of course it'll be hectic for businesses.

    --
    -- taking over the world, we are.
    1. Re:Doesn't really matter to average joe by nagora · · Score: 2, Insightful
      can't tell you how many desktops I see with the "New Updates Available" icon in the systray.

      Yep, and since MS has a habbit of releasing new versions of their EULA with the updates, not to mention a certian lack of testing the updates, that's where I leave them when I see them. Instead, I remove Outlook, remove all the IE icons from the desktop and install Opera or Mozilla (depending on the user), and put all the Windows machines behind a decent firewall.

      That tends to sort out the security issues; I've had Windows machines used by total non-IT-literate people for three to four years at a time under this sort of setup with NO anti-virus programs and also no viruses. IE and Outlook are the only vector used by most viruses today and open ports cover the rest. The days when they were carried by floppies is long gone and most places have a strict "No external discs" rule anyway.

      TWW

      --
      "Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
  218. Relax, the research is goin on strong. by twitter · · Score: 1
    I certainly don't mind paying for updates to the software as long as it actually ENHANCES things. I'll be pretty ticked off if I have to pay for FIXES.

    Take it easy, all the money you give M$ is going towards Paladium, which will make it so that nothing runs well and software without M$ approval won't run at all. Just imagine all your software and music files having expiration dates so you have to buy them over and over. Also imagine pay by the minute word processing on your own computer or being charged to access your own email. Ahhh, where did you want to go yesterday? Really? Why the hell did you buy XP? Free yourself from that hell before it's too late.

    --

    Friends don't help friends install M$ junk.

  219. 5% what a bunch of crap. by JesusHelper · · Score: 0

    If I had 20 MS servers and one of them crashed every day, then obviously I have idiots ruunning the damn things.

    Except web servers which crash all the time because .NET sucks and ASP can't scale.
    But hey! That is the price of RAD!

    Screw it, it doesn't matter. I hate the way this commie pinko site jumps on Gates every time he bends over.

  220. I'll say it again. by fruity1983 · · Score: 1

    MS Windows is not the problem.

    It is stupid people using this OS.

    I can give an excuse to millions of people who use Windows and are not tech savvy people, but how do slashdot readers have so many problems?

    Want to fix 100% of your MS problems? Stop your kid brother from downloading porn dialers and image viewers.

    --
    I am a viral sig. Please copy me and help me spread. Thank you.
  221. Re:Halting problem...???? by f97tosc · · Score: 1

    But that has nothing to do with OS stability. The OS does not have to determine if the program will end, or even shutdown properly. Since the OS is the arbiter of resources, it can make the decision to disallow a program from executing any further, without consulting the program beforehand. It is also the protector of programs, keeping one from trouncing another.

    Hum, my post was in response to someone saying that an OS shouldn't allow any app to crash. This is how I reasoned.

    The OS can either shut down suspicious apps after some finite time (a), or just let them run as long as they want, (b).

    As we both seem to agree, the OS cannot always be expected to know if an app will terminate properly.

    If it does a), then some programs which work fine but take a bit of time will be killed by the OS - which could be considered crashing.

    But if it follows b) then some bad apps which ought to be killed will be roaming free, which perhaps also could be considered a crash.

    Thus it would be impossible to create an OS which is fool-proof from bad apps.

    But frankly, I know more about theoretical computer science than of practical OS considerations and crashing apps. Perhaps the reasoning above is not consistent with the typical definitions of a "crash".

    Tor

  222. It's always Windows fault. by twitter · · Score: 1
    Whenever an app crashes the windows error reporting system fires off a log to microsoft regarding the crash. I bet 90%+ of these crashes have nothing to do with windows.

    I don't know enough about windoze junk to know if non-M$ apps trigger this kind of reporting, but it does not matter. The operating system should NEVER crash. If an application can pull the OS down, the OS blows. Every two months or so, something goes wrong with my Mozilla. With all the crappy .asp and other crazy web pages interacting in God knows what way, I'm not surprised Mozilla gets fried once an a while. Mozilla never brings down X, let alone my kernel. Nor do any scripts or funky random programs I might write. This is simply good modular software design, an O$ that does not work this way is not up to it's task.

    Not being able to run custom software is a serious drawback. Everything takes debugging and sooner or later that has to happen on a production system. If you can't write your own software to get what you want done, the system is useless. If one little script or custom program brings down the whole works, what use is it?

    Yeah, Microsoft themselves suffer from this kind of thing. They have made a dumb one size fits all system with code so spageti coded that you have to have a GUI and all sorts of services running on every machine. Who else would make it so you go through the GUI API to get at a floppy disk? Because there are so many more possible points of failure and any failure can bring the whole thing to a BSoD, is it any wonder that M$ thinks that 60 day up-times are "unheard of" and "insane"? Bah! A "pure" M$ system can blow out just as well as one that's been changed to meet your actual needs.

    Don't blame the user. The only thing the user has done wrong is to depend on M$.

    --

    Friends don't help friends install M$ junk.

  223. Correction... by fmaxwell · · Score: 1

    I'm really not illiterate -- just not the world's most careful editor:

    The sentence should have read:

    The vendor may go to a Microsoft competitor and maybe even forego Microsoft products altogether.

    I got half way through editing it and then got distracted by dinner preparations. Oh well.

  224. I can beleive that. by twitter · · Score: 1
    If user are not completely stupids(did you already read a report and understood all what to be send to MS), 90% of crashes are not reported. And 5% are so crashed they are not in a state to do any reporting. so we now have 100% of all windows installations.

    My Windoze 2000 box would crash once every two days or so if I did not reboot it every day. There was nothing special about that computer, so I can believe that 100% of Windows computers that have to run 24/7 crash at least once a week. As the hard drive and incomplete writes errors accumulate, this can only get worse.

    My Debian boxes never crash. Ever. Regardless of what dumb things I do to them or what cokeyed program I write, the kernel keeps going. My silly program simply gets a segfault and put away. X and other services are not affected. 5% crashing twice a day? Forget it.

    --

    Friends don't help friends install M$ junk.

  225. But the whole theme is still by Bruha · · Score: 1

    that Microsoft plans to intergrate more and more functions covered by other companies. EG Antivirus when they bought out a leading Linux AV company. Incidentally they also said no further Linux versions would be released.

    Yes we know 5% of the reports say that. What about application crashes? And what's the guesstimate of the who userbase not just the ones that report. I would tack another 10% on there at least if not more.

    MicroSoft will continue to be a thorn in everyone's sides. I'm surprised there's no much fuss being made about the new motherboards that will have these super security functions. Microsoft is dictating not some group of standards bodies. Once again we'll see a division of computer hardware.

    And the next thing you know you cannot access your bank or any government sites without running a MicroSoft approved secure system motherboard and their Longhorn software.

  226. Must be nice by xrayspx · · Score: 1

    I must think that if 5 out of every 100 Ford Expeditions exploded every day (twice?), that Ford would be very quickly bankrupt, or at least seriously rethinking their design choices.

    In any "physical" industry, Bill Gates would be a Hundredaire instead of a Billionaire. It's all fun and games until someone loses an eye, and few, if any, people ever lost an eye because Windows crashed again.

    No excuse though.

    1. Re:Must be nice by fgb · · Score: 1

      I would bet that more than a few people lost their minds though.

  227. Has anyone ever noticed that by pair-a-noyd · · Score: 1

    the windows XP standard wallpaper (the rolling green hills) looks strikingly like the view behind the door to room 101 that O'Brien shows Winston ???

    Go see them (the two pics) for yourself and you'll see what I mean.

    Then ponder it for a while..

  228. As it was in the beginning is as it is and will be by twitter · · Score: 1
    Nothing new for Gates and M$ accomplices. See this syncophantic review of Gate's early computer "work".:

    It was not long before the young hackers started causing problems. They caused the system to crash several times and broke the computers security system. They even altered the files that recorded the amount of computer time they were using. They were caught and the Computer Center Corporation banned them from the system for several weeks.

    Bill Gates, Paul Allen and, two other hackers from Lakeside formed the Lakeside Programmers Group in late 1968. .. The first opportunity to do this was a direct result of their mischievous activity with the school's computer time. The Computer Center Corporation's business was beginning to suffer due to the systems weak security and the frequency that it crashed. Impressed with Gates and the other Lakeside computer addicts' previous assaults on their computer, the Computer Center Corporation decided to hire the students to find bugs and expose weaknesses in the computer system. In return for the Lakeside Programming Group's help, the Computer Center Corporation would give them unlimited computer time [Wallace, 1992, p. 27]. The boys could not refuse. Gates is quoted as saying "It was when we got free time at C-cubed ..."

    Was the degraded perfromance was a direct result of Gate's activity? Was this really the model Gates grew up on? It surely matches his company's means of using bugs as a means of extorting money out of their users. Microsoft's time is every bit as over as $1,000/hour charges to run a 16 bit PDP-11. Hopefully, the extortion will end with it.

    --

    Friends don't help friends install M$ junk.

  229. Serial Number? by corkhead0 · · Score: 0

    IP address?
    The hardware being used? (less likely)

    But, then again, most of these could be traced back to a specific person if you tried hard enough...

  230. With M$, the profit motive is ALWAYS there. by Anonymous Coward · · Score: 0

    Don't kid yourself and think that it's not.

    The more people that can have their diseases cured, the more people that will live longer to purchase more Windows upgrades from Microsoft.

    Eventually every infant born on this planet will be issued a Windows license code at birth, and a percentage of their lifetime income will be earmarked for Microsoft.

    Sooner or later, Gates will start funding SETI so he'll have someplace *else* to sell Windows. And then the aliens will take exception to the EULA, and nuke us from orbit... just to be sure.

  231. Re:Halting problem...???? by SeanAhern · · Score: 1
    Hum, my post was in response to someone saying that an OS shouldn't allow any app to crash. This is how I reasoned.

    Ah, I see your reasoning now. Yes, if someone were to try and prevent any app from crashing, then you would certainly run into the halting problem and difficulties you mention.

    However, I don't think that's what the original poster meant to say. Quoting:
    It doesn't matter what "causes" the crash. The OS should be essentially crashproof. That's what an OS was for
    I believe what Dr. Zowie was meaning was the the OS's stability should not be affected by the crash of an application. I believe this is what he meant by "crashproof". Not that the OS should prevent all application crashes. Just that it should be impervious to any misbehaving application.
  232. lol by Anonymous Coward · · Score: 0

    i run win 98 on a homebuilt comp and its the stablest thing ever. A program crashes about once a week (ie modded games), stable things (ie winamp etc) never crash, and the whole comp only locks up solid every other month

  233. Fry, gate$, Fry by captjc · · Score: 1

    I hope this guy burns with all the rest of the evil dictators (like hitler, Saddam, Oprah, and Richard Simmons) I mean, Why give for free what poor computer Illiterate people will blindly open their wallets (and purses, I dont want to insult the feminists)for. Big Brother just has to get all the money from the less intellegent people so he can file lawsuits and suppress the widespread use of the technology that only the computer engineers are lucky enough to possess.

    --
    Slow Down Cowboy! It's been 1 hour, 47 minutes since you last successfully posted a comment
    1. Re:Fry, gate$, Fry by Anonymous Coward · · Score: 0

      Woa dude!
      Don't EVEN put Hitler in there with that FAGGOT (simmons) and NIGGER (oprah).

  234. The true story by menscher · · Score: 4, Interesting
    Donald Knuth offered to pay a penny for the first bug found in TeX, 2 cents for the second bug, 4 for the third, etc. He has so far paid out $327.67. The finder of the next bug will receive $327.68. See here for details.

    The interesting thing, of course, is that so few bugs have been found. Imagine if M$ had this policy!

    1. Re:The true story by d3faultus3r · · Score: 1

      The great thing is, not only would many more people be rich, M$ would be bankrupt. No more Windows!

      --
      read my blog
      musings on politics and technol
    2. Re:The true story by freeweed · · Score: 1

      Smart bug-finders are just waiting for the pot to grow a little more before reporting the bug. Wait for one more, and double your money!

      --
      Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  235. Re:Whats the name of your Magic Pixie Dust supplie by bored · · Score: 1
    Err. You must have a good supply of magic pixie dust, because I work with considerably less than 500 NT/2000 machines (no XP yet) and I see system crashes day in, day out. From laptops bluescreening on wake-up from sleep mode, to explorer.exe hangs. My NT boxen had a nasty habit of surviving 7-14 days of moderate work before slowing down to molasses and poping a few VxDs. Usually, the driver developers use a diffrent extension usually .sys

    Maybe its not windows, but rather something someone has done to them... Maybe someone ignorant.. I might also point out that NT boxes don't generaly use VxD's, because that is the driver model for 9x boxes. NT/2k/xp use a diffrent driver model. If your having crashes, start by only installing signed drivers. That should make 99+% of the crashes go away. I've made it a personal goal to know why my 2k boxes crash. Every single time so far its been a driver problem. Updating the driver (or in some cases the hardware) has fixed the problem. My home box is a 3 year old AMD, thats been running 2k, and its crashed once! And that turned out to be a bug in an old unsighed the GForce driver, irritated when I installed WarcraftIII. Updating the driver solved the problem. I've accually seen (and own) windows boxes that have never crashed.

    Linux 2.4 on the other hand is an entirly diffrent story. Every time I stress it it fails. Few oops but lots of corrupted file systems (just look at the change log for ext3 or the VMM... christ), deadlocks. Modules that crash and the machine slowly falls down around them. Not to many oops but enought that I'm tired of them. I've got linux 2.2 boxes with uptimes counted in the years. Netcraft was tracking system uptimes for a while, i'm not still if they still are but last I checked the w2k boxes had better uptimes than anything but the BSD boxes.

  236. Re:Asinine. Microsoft's last days? by HuckleCom · · Score: 1

    I think this is very mis-interpereted, I doubt MS would charge like that for major bug-fixes, etc. I'm guessing they want to charge for stuff like WMP9, Move Maker, Perhaps even IE...

  237. Charging for software updates at Microsoft by leebrownusa · · Score: 1

    Just another reason to really look at OpenSource software (In my case Linux). Bill Gates can go count his money but he can't take it with him!

  238. Actually, you can trust the NYT Reporter by MickLinux · · Score: 1

    Although the NY Times wasn't actually at the side of the computer when a BSOD appeared, he was on a cell phone with someone who DID see a BSOD. It was simply a small error in reporting who was where, no big deal really.

    But really, the person who actually wrote the article is far more competent than the NY Times reporter, and can tell the difference between an app crash and an OS crash, so you can still trust the NY Times as America's Leading Journal of Record (TM).

    --
    Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
  239. Re:Whats the name of your Magic Pixie Dust supplie by danila · · Score: 1

    Do you work in Microsoft Linux testing department? Or is it the PR department? It surely seems so.

    --
    Future Wiki -- If you don't think about the future, you cannot have one.
  240. "Identifiable" by arth1 · · Score: 1

    A machine GUID (in this case a SID) or other unique serial number is still personally identifiABLE, even though it may not be personally identifiED.

    This is quite clear in many rules and regulations, like HIPAA (health privacy rules), where identifiable information includes IP addresses, unique cookies, authentication data and various other unique data.
    If Microsoft were to raid your shop, and look at the SIDs, they would be able to identify the box and most likely the user sending the error reports.

    Regards,
    --
    *Art

  241. 30 Different Ways To Code Or Design Car Parts by BigBlockMopar · · Score: 1

    I don't know if you realized this, but writing software is *HARD*. Harder than anything else in the physical world, mostly because there's no one right way to do things. I have, in a binder at work, 30 some odd distinct solutions for the relatively simple problem of how to make the database transparent both to customers and to programmers. Can you imagine if there were thirty different ways to lay bricks? Because it is so hard, software bugs are nobody's "fault." They are not a "mistake" in the same way that recalled car parts are mistakes. The greatest coders in th

    Okay. I agree with you, but I have to take exception.

    Most automotive recalls are because of faulty design, not faulty manufacturing. Faulty manufacturing is generally limited to small numbers of cars which make it out the door with defective seatbelt latches or other errors before the QA teams pick it up.

    Programming *is* more difficult than designing any other kind of system, because just about any other thing you could build is tangible on some level. Not because there are more ways of solving a given problem.

    Want proof?

    Go to your local auto parts counter and ask how many different kinds of brake calipers they keep in stock. Or, if you don't like asking silly questions of the scary-looking guy behind the counter, wander through the spark plug aisles.

    All of these represent different solutions to their same respective problems - clamping a rotating disk to cause friction, or using an electrical impulse to ignite gasoline vapor. Either one is as easily summed up as your transparent database.

    Why the diversity? Well, I'm pretty sure that if I spent enough time in the machine shop, I could hack the calipers and rotors from my 1976 Dodge Ram Heavy Half with a class 5 towing package onto a Chevy Sprint. I'm also pretty sure that the extra 45lbs of cast iron in the front of a Chevy Sprint would cause a reduction in efficiency (gas mileage and performance) as well as eliminating all steering control in a front wheel lockup every time I touched the brakes.

    As the designer of the system, it is *your* responsibility to figure out which overall design works best for your particular situation, and then see to it that it is executed flawlessly.

    --
    Fire and Meat. Yummy.
  242. Error in figure... by WolfTheWerewolf · · Score: 1

    Apparently due to some bug in Windows the "0" was left off after the "5" in the percentage report.

    It's 50%, duh.

  243. Crash Statistics by Natchswing · · Score: 1
    Is it just me that has both a home computer AND a work computer running Windows 2000 that simply never crash? I leave them on for weeks or months at a time before I need to reboot and change hardware or something.

    Blue screens simply never happen. The OS never freezes. It's really about as stable as my linux server.

    I am under the impression that most Windows crashes are simple DFU bugs.

  244. Diminished expectations. by Anonymous Coward · · Score: 0

    Right now I'm on 90 days of uptime. .. and you think that's impressive?

  245. Error reporting? by __aafkqj3628 · · Score: 3, Insightful

    Did Gates ever concider that the other 95% of that statistic don't send in the error reports beacuse they know that other information it sends.

  246. OT EUbashing by TheTimoo · · Score: 2, Insightful

    I would bet you anything that you'd find similar BS in the US, Australia and Canada.

    --
    "Be careful or be roadkill" - Calvin
  247. On the other 95% by KillerHamster · · Score: 1

    the error reporting program crashed.

  248. i guess that explains comcast by waspleg · · Score: 1

    no really that's all..

  249. what i'd really like to know by waspleg · · Score: 1

    Are the statistics on how many of the reported bugs actually get attention from M$ developers and are fixed.

    Dislcaimer: no i didn't RTFA because i refuse to register for NYT and for the trolls who say "what're you new here? use login xxx/yyy" or whatever, the more you cirumvent and give the traffic the more incentive you give them to use stupid registration practices and restrict information further in the future. (imagine if suddenly they had a huge drop off in traffic cause people got sick of registering)

  250. Apples vs Lemons! by wukie · · Score: 1

    Well said ...

    Apple have shot themselves in the foot with the naming of their new OS. Using X to represent 10 from Roman numerals was a tragic mistake.

    Once Apple move to 11.0, will they call it OS XI?

    Same goes for Pentium with Intel ... so where's the sexium!

  251. Thats one way to make up for... by skogs · · Score: 0, Flamebait
    Thats one way to make up for innadequate production. What snobs. Honestly, do you think that a handfull of small shops employing 30-10,000 workers can really supply the entire world with their product? Especially when the average european takes 60 days(unsure of that number) off from work each year?

    Honestly. They take triple the number of days off that the americans do, double the time off the canadians do...are less than 1/100th of the size...and they think they have the right to copyright the name of where they are from so that they can sell their product?

    what snots.

    --
    Who is this that even the wind and the waves obey Him? Surely this computer must submit also!
    1. Re:Thats one way to make up for... by Anonymous Coward · · Score: 0

      RTFA stupid...

      He cited the fact that because a firm in Canada has trademarked the Parma ham name, producers from the Parma region in Italy had to call their product "super ham" to get it onto shops' shelves.

      There is a reason the EU is doing something like this...

    2. Re:Thats one way to make up for... by skogs · · Score: 1

      Flamebait? True, healthy dose of sarcasm...I expected a moderation point of 'offtopic'. Let me guess, one of the guys from europe modded me down? Ok, well then you can't sell burgers, or any other american product over there. Time to throw away your britney spears collection.

      --
      Who is this that even the wind and the waves obey Him? Surely this computer must submit also!
  252. THE MICROSOFT EQUATION by surferosa · · Score: 1

    Bill's idea of charging for updates has it's equivalent in the car industry where the sleazy dealer sells cracked out jalopies, splits profits and works hand in hand with the sleazy over-charging mechanic just down the road from the dealership.

  253. Personal experience by Anonymous Coward · · Score: 0

    XP's major crash bugs now are the shell, which DOES have quite a lot of bugs which need to be addressed (but fortunately most of the time it will crash and restart itself without rebooting or killing applications - it's not a critical crash, just an annoying one), and rogue device drivers (just because they're signed sadly doesn't mean they're reliable).

    I have only had the actual kernel crash (in the NTFS filesystem driver) once. No, there are no hardware stability issues (everything is within specification), that was a real bug. I've seen the GDI crash a few times too - push it too hard and it will flake out, but it doesn't happen regularly.

    This isn't too dissimilar to GNU/Linux, really. I've never seen a stable version of Linux crash. An Oops, once, but never a crash. (I got lucky with early 2.4.) Development Linux kernels only crash occasionally for me 9and then reproducibly) and it's usually my fault (mixing versions, dev kernels need fresh tools), they tend not to be as bad as often made out.

    Xfree86 is an altogether different beast, so is GNOME and KDE. They have more apparently common bugs than the Linux kernel, just like the GDI and Windows shell has more apparently common bugs than the Windows NT 5.x kernel. Some of X's bugs can be strongly attributed to it carrying the lion's share of the video drivers along with it, and the video drivers (being largely the most complex drivers in the system) are typically the buggiest (I note that recent Windows versions run generic drivers by default - this could well be why).

    If GNU/Linux has a real strength it can be demonstrated in the simple fact that my GNU/Linux servers don't have to run, and thus don't run, the X Window System at all. Reducing the unnecessary complexity of the system makes it more reliable - vastly more reliable. I don't have that option with Windows. Oh, GNU/Linux's zero price (beer) and can-customise-it (speech) things help too.

    I am told FreeBSD 4.x is even more ultra-reliable but don't have any personal experience to back this up.

    Of course this is all opinion, and this is slashdot - everyone has their own opinions, particularly about this. But I remember Win95, 98, and ME, and god help you all, NT4. They were my nightmare. Win2K and WinXP are vastly more reliable than previous versions of Windows, which is to say, Windows doesn't suck as much as it used to (or, at least, it sucks in different ways now).

    But I still wouldn't run my servers on Windows.

    1. Re:Personal experience by NanoGator · · Score: 1

      "But I still wouldn't run my servers on Windows. "

      For the record, I wouldn't either. And I've had really good luck with Win2k and NT.

      --
      "Derp de derp."
  254. I must be in the 5% by Anonymous Coward · · Score: 0

    I just gave up reporting to MS over the Internet.

  255. Nope by Anonymous Coward · · Score: 0

    The numbers are gathers by seeing how many times a computer crashes and they are reported that way. It is simlar to any sampling technique.

    If they gathered the numbers by adding up the number of reported crashes and dividing by the estimated number of installations, you would be correct. But you are wrong.

  256. bah by Anonymous Coward · · Score: 0

    these are not system crashes, that is exactly the author's point. they are almost entirely application problems. very few of them crash the entire system.

    btw, your signature is offensive (even if you are a christian). you should change it.

    1. Re:bah by LinuxGeek · · Score: 1
      To quote the post I responded to,
      "A program crash that causes the whole system to crash has nothing to do with the underlying operating system."
      My response stands as written. An OS has the responsibility of controlling all application processes and resources. An application causing the OS to crash ( as the original post describes) is the fault of the OS. Take an OS design class if you still disagree.

      On your second point, I have no intention of changing my signature. You, who can't be bothered to even create an account, want me to change it because of what? First, get a clue and second, get a life.
      --

      Kindness is the language which the deaf can hear and the blind can see. - Mark Twain
  257. WTF are you talking about? by nusuth · · Score: 1
    In windows NT 4.0, 2k and XP only video and network drivers are in kernel space. Before that no NT drivers were in kernel space and it was a true ukernel. In contrast Linux always had and always will (unless Linus changes his priorities from speed to reliability) execute all drivers (just like *BSD, and almost every other UNIX around) in kernel space. That is what a monolithic kernel means.

    Of course, 9x series is another matter entirely. They follow unix model of allowing every device driver to take down whole system.

    --

    Gentlemen, you can't fight in here, this is the War Room!

    1. Re:WTF are you talking about? by Torne · · Score: 1

      Nope, all drivers in NT4/2K/XP run in kernel space. I have the source for Windows XP right here, and I can assure you that it uses ring 0 for everything except apps and services.

      The Windows kernel is designed on principles much like a microkernel, but very few components are pushed across the kernel/user boundary, for performance and simplicity..

      Torne

  258. Re:Whats the name of your Magic Pixie Dust supplie by avsed · · Score: 1

    What is it with you people? I've been running windows since 3.1 and linux since 1.6, and as soon as someone posts a comment saying that windows XP (or whatever) can be made stable, some zealot accuses the poster of working for microsoft! Newsflash - in the real world, countless large orgs use NT/2k/XP on the desktop, and have managed to evolve stable configurations that do not crash. I've not had XP crash once since I got it with my laptop, and the only time I reboot is for a system update. I've only ever had driver related crashes on 2k. My subjective user experience of Linux (in the 2.2 days, at a large US DOE lab) was that it was only marginally more stable than NT4; at home, playing with kernal updates it is of course *less* stable.

    Dan

  259. Looks reasonable to me by DrSkwid · · Score: 2, Insightful

    When one buys Champagne one expects it come from Champagne.

    However, when one buys a Swiss Roll one expects a particular style of cake not for it to come from Switzerland.

    I think the Commission has every right to protect the names of certain goods.

    When one buys a Linux distribution one would expect it to come with a Linux kernel. Imagine if it came with a "Linux compatible" kernel. That's why Linux is a trademark.

    Champagne can only be champagne if it is made with grapes grown in Champagne. I'm quite happy to buy Champagne Compatible so long as I'm pre-warned.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  260. licence licence licence by DrSkwid · · Score: 2, Insightful

    If I buy a car I own a car.

    If I bought a car from Microsoft I would be buying the legal right to drive that car.

    A subtle difference.

    But the only defect I can argue about in the latter would be in the licence agreement.

    An amazing set of hoodwinks.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  261. an old joke by DrSkwid · · Score: 2, Funny



    If your Windows install doesn't report an error on boot you've forgotton to install everything.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  262. Come on.... by Anonymous Coward · · Score: 0

    I can't believe how many people are extrapolating stability statistics for Windows (any version, any usage, etc...) from a vague mention that 5% of windows machines crash twice a day.

    HEy look, I can do useless math:

    5% crash twice a day, 100 million windows computer, windows crashes a lot, blah blah blah!! YAY HURRAH!

    idiots...

  263. OT: EU and product naming by Hellkitten · · Score: 1

    and the RIAA need look further than the European Commission for THEIR lessons

    Well a few of these are already taken care of, champagne and cognac are already trademarked by the bubbly producers organization in the french region champagne and the distilleries in cognac. But ut makes sense from a consumer point of view, if I buy parma ham I expect not only to get ham, but to get ham from pigs that have been fed in a very specific way (which gives it the special flavor), if the canadian ham is the same it's ok by me, but denying the ham producers in parma use of the name is stupid. It would be the same as if someone trademarked the terms "brazilian coffee" or "french roast"

    While the name itself provides no value it lets me know (whithout having to do a lot of checking) what I'm getting, and for the sake of consumers it should be resticted who can use it. If I buy "brazilian coffee" I expect it to come from brazil, in if they say it's "french roast" I expect it to have been treated in a certain way

    --
    - We are the slashdot. Resistance is futile. Prepare to be moderated -
  264. Moderators on crack (again) by Anonymous Coward · · Score: 0

    flamebait my ass, why don't you look up the word sarcasm

    1. Re:Moderators on crack (again) by Anonymous Coward · · Score: 0

      Dont try and explain it as sarcasm you racist asswipe.

  265. Billy Mistake by Darioush · · Score: 1

    Oh, i can't beleive it! This concludes that the other 95% of the winblowz's crash more than two times in the day... It's ms logic anyways...

  266. how to improve ... by Anonymous Coward · · Score: 0

    first: CRAZY! spending money to fix something that you bought NEW but is broken!?

    "first feed them junk food, then they get ulcers, clogged arteries, etc. then sell them drugs.
    i wonder when McDonalds and Burger King etc. are going to open their own drug company."

    if MS wouldn't be so strick with copy-right issues and would give away more redily windows we would have way more testers. the "geek" (the one with the AGP grafic-card) typ not the "office" typ (the one with the INTEL PCI grafic-card); they never try something that might brake. well if he does "brake" something it will be deducted from his/her salary and get some heat from his superior. so he'll get a long stick and try to stay on the high-wire ;)

    i really miss the times when i just went down the street into the first shop, paid 10 bucks waited 10 minutes and took home windows workgroups on floppy (i bought does original) to try my first network ...

    i can use the same windows ME (same version, same progis, same hardware, same everything) just like the guy beside me, but my computer crashes 3 x more often then his! ???

    i suppose it depends what you do.
    power-user (sic) or office-heini.

    alas, the office is were the big MONEY is, but not the FUTURE.

  267. Windows product line unrelated you say ? by DrSkwid · · Score: 1

    Crucify me if you wish, but XP is not, nor remotely related to, Win 98.

    'Critical' flaw found in Windows

    http://news.bbc.co.uk/1/hi/technology/3092399.st m

    Microsoft has issued a warning about a critical security flaw that affects most versions of its Windows software.

    DirectX 5.2 on Windows 98
    DirectX 6.1 on Windows 98 SE
    DirectX 7.0a on Windows Me
    DirectX 7.0 on Windows 2000
    DirectX 8.1 on Windows XP
    DirectX 8.1 on Windows Server 2003
    DirectX 9.0a on Windows 2000
    DirectX 9.0a on Windows XP
    DirectX 9.0a on Windows Server 2003
    DirectX 9.0a on Windows Me
    NT 4.0 using Media Player 6.4 or Internet Explorer 6 Service Pack 1
    NT 4.0 Terminal Server Edition using either Media Player 6.4 or Internet Explorer 6 Service Pack 1

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  268. slight price differential by DrSkwid · · Score: 1

    If I was paying £50,000 for a desktop computer and it crashed once due to buggy code I'd want my money back.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
  269. The real stats by Sklivvz · · Score: 2, Funny

    A lucky 5% has 2 crashes a day, the remaining 95% has 3 or more!

  270. RTFA! by darkpurpleblob · · Score: 1
    The debate here is whether the NYTimes is reporting the statistics right.

    ...

    Whether the NYTimes reporter can tell the difference between an application crash and an OS crash is up for debate (I'd say there are 50/50 odds either way).

    From the article:

    Mr. Gates acknowledged today that the company's error reporting service indicated that 5 percent of all Windows-based computers now crash more than twice each day.

    The reporter is simply reporting what Bill said. There is nothing up for debate.

  271. mod parent up by Anonymous Coward · · Score: 0

    The parent poster makes a very good point.

  272. 5% of people crash more than twice a day by aplank · · Score: 1

    The other 95% just dont feel the need to click the report button.

  273. Some Facts for Everyone by Anonymous Coward · · Score: 3, Interesting

    Reading the threads sparked by this article, there is quite a bit of misinformation and misunderstanding of how Windows works and what causes crashes. I would like to clear up some of this confusion.

    First off, there is quite a bit of confusion about application crashes vs. operating system crashes. While I do not know what Gates was referring to when he mentioned the 5% number, I'm assuming it's an operating system crash.

    Application crashes are caused when an application causes an exception and does not handle that exception. (Most frequently, an access violation, error code 0xc0000005.) Ultimately, if the OS cannot find another exception handler that the app has put into place, the operating system invokes the default debugger as the last-chance exception handler. Typically, this exception handler is Dr. Watson (drwtsn32.exe), which will dump the process' address space to the user.dmp file.

    The currently installed default debugger (drwtsn32 can be replaced using the aedebug registry value) will trap all unhandled *user mode* exceptions.

    Unhandled *kernel mode* exceptions cause KeBugCheckEx() to be called, which is the function that throws the blue screen of death, and writes a memory.dmp to disk (if configured) and reboots the system (if configured). The machine may also be configured to report the bugcheck by sending a 64K minidump to microsoft's OCA site when the machine reboots.

    I routinely examine memory dumps to determine the causes of Windows blue screen crashes.

    I can tell you with absolute certainty that >90% of the blue screens I examine are caused by non-Microsoft device drivers. When a user installs code into kernel mode, there's nothing the OS can do to prevent that code from taking down the system.

    Antivirus software, remote control software, realtime disk mirroring software, and hardware device drivers all install in kernel mode. (Want a list of device drivers running on your system? Run pstat.exe from the Resource Kit and examine the last section of the output.)

    Yes, there are many known blue screens caused by MSFT software. To date, Microsoft has done an excellent job of fixing these problems, in my opinion. I have personally witnessed MSFT creating fixes for newly discovered bluescreen bugs in less than a week. (That's less than a week between MSFT getting the call about a blue screen, analyzing the dump, determining the cause of the problem, and delivering a fix to the customer.)

    I cannot comment on Microsoft's future plans, since I do not know what they are. But in my opinion, Microsoft has done an excellent job of fixing blue screens caused by its products. And as I've said: the vast, vast majority of blue screens on Windows are not caused by Microsoft code. You cannot blame Microsoft for a device driver written by another vendor that does something that is explicitly illegal (according to the DDK) which therefore brings down the system. (Is it the cop's fault when you're pulled over for a speeding ticket?)

    Microsoft's primary problem here, in my opinion, is that MSFT is automatically blamed for all blue screens, when in fact only a tiny percentage of BSODs are actually caused by Microsoft code. If Microsoft could close the loop on OCA and report to the users the cause of their crashes more frequently, and users could begin to appreciate how few blue screens really are caused by Microsoft code, I think the collective opinion of Windows' stability would change greatly.

    Just to add value to this post, here are some common bugchecks caused by software. Any kernel mode code can cause these bugchecks:

    STOP 0x0000000A (0x0A)
    STOP 0x1E
    STOP 0x50
    STOP 0x7F
    STOP 0x7E
    STOP 0x8E

    And hardware bugchecks:
    STOP 0x9C (replace your CPU)
    STOP 0x1A (replace your RAM)
    STOP 0x4E (replace your RAM)
    STOP 0x77 (examine your hard drive system)
    STOP 0x7A (examine your hard drive system)

    Any STOP code that begins with 0xc....... indicates some kind of environment problem, usually you get these during bootup.

  274. So you can stop breaking the law? by autechre · · Score: 1

    I firmly believe that if you use commercial software, you should pay the full price for that software (with any discounts you can legitimately get). The cost of Windows is $$, and the cost of Linux is learning. Really, one must also learn Windows, but it is easy to learn much less if you are content to use it poorly. That, I think, is the difference.

    You would also have to clarify what "most of [your] favorite software" entails if you want people to explain how to make the transition. For example, if you're a very heavy Usenet user, I would say that in my experience the NNTP apps under Linux blow the Windows ones away.

    --
    WMBC freeform/independent online radio.
  275. Applications crashing by Junks+Jerzey · · Score: 1

    With Windows 95, 98, and ME, one or two crashes per day is normal. Sure, it's the *application* that's crashing, but it brings down the operating system with it. I suspect that 5% probably has a lot to do with people playing games under those persions of Windows, or using other less than stable applications. Or it could simply be certain types of video cards. When I had a Voodoo 2 based card running under W95, I had maybe three crashes a day. I also had about the same number of crashes per day when using Linux with that card (though, yes, only the X server crashed, but that was just as bad).

    Since I've been using Windows 2000, I haven't had a single crash. Period. Not one. Even when doing heavy software development (multiple compilers running at the same time, etc.).

  276. 5% is low by __aaylrn9605 · · Score: 1

    What's high is the 95% of systems that crash more than twice a day.

  277. Don't you see it? by rawg · · Score: 1

    This is just a very large physiological experiment. Gates and crew are trying as hard as they can to lose customers, but it is just not happening. They are doing everything they can to piss people off, but ~90% are still using Windows. MS just can't lose customers, no matter how hard they try.

    --
    The above is not worth reading.
  278. Internet search by Anonymous Coward · · Score: 0

    Mr Gates also mentioned that Microsoft was going after the search engine business in a big way. If I were Google I would be concerned. There is no saying what big M will come up with if they put all their weight behind it.

  279. Economic Cost of M$ O$ Crashing by Anonymous Coward · · Score: 0

    Lets say that there are 300 million windoze users world-wide and that 5% crash twice a day (excluding of course the 40% that crash 3 or more times a day). That's a conservative 30 million crashes a day. Assuming that it takes 10 minutes to recover from each crash, reboot etc, that's 5 million hours productivity lost per day. With time worth (say) $20 per hour, windoze is costing the world economy $100 million per day. If you multiply this daily figure by 2 years, then M$'s stated cash reserves of $49 billion start looking like small change.

    I bet that 95% or more of those users didn't agree to the EULA... A class action would therefore be interesting. Come to think of it, time to buy some put options in M$...

  280. Re:Whats the name of your Magic Pixie Dust supplie by danila · · Score: 1

    Please don't try to claim that the Windows in general is stable and Linux in general is not. Your personal experiences are fine and might be interesting to everybody else, but they do not disprove the general rule. It seems pretty certain that overall Windows is less stable. Indeed, Windows2000 is relatively better, but it still crashes and not only because of bad drivers. I managed once to BSOD a machine with newly installed Win2000 just by mousing around in the IE Help Viewer. Yeah, sure it was probably the cheap Chinese mouse responsible for the crash.

    So personal anecdotes are fine and dandy, but please don't try to sell them as proofs of Windows' stability. And also, don't tell us tales about 500+ uncrashable Win2000 PCs. Nobody is going to believe that, unless these PCs are locked in some abandoned warehouse, and preferably turned off.

    --
    Future Wiki -- If you don't think about the future, you cannot have one.
  281. Client's a BIG financial outfit. 17,000 desktops by crovira · · Score: 1

    for one call center alone. All Windows (for now.)

    5% of 17,000 means that 850 customer reps in our call center are down once a day while the system reboots and looked like jerks if they were talking to a client at the time.

    That's NOT good. That's expensive.

    I only reboot my Linux box when I upgrade (last time was to slide in a new motherboard, CPU and RAM a few weeks back.)

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.
  282. I hope this teleporter doesn't run Windows!! by Jan+Venema · · Score: 1

    Mars expeditions prefer Linux

  283. Re:Whats the name of your Magic Pixie Dust supplie by falcon5768 · · Score: 1
    But see thats the biggest problem, and one all of us should be steamed with. WE shouldnt be making configuratons to let something work.

    Christ I remeber re-writing the dos boot up files all the time to get ONE program to work. With 95-XP Microsoft was supposed to fix that, but guess what they didnt, they just changed how we did it.

    Ok granted not every software manufacturer can make sure EVER app works with ever other app, but then its the OS manufacturers dutie to write code that prevents total system crashes and the (blue, grey, or sys.log dump of death depending on the system) to happen frequently.

    I have gotten maybe 4 kernal panics running all of the software I do in Mac OS X, that a fair ammount better than before with 1.0 - 9.2.2 where crashes came fast and furious. Im happy, but not content, Apple should do better. I want once a year or less.

    Same with Windows users, the problem here is us techs expect that we want Microsoft to improve their software. But most consumers dont so Microsoft doesnt. We are at the mercy of people who dont know it should be better, and a company who doesnt care about us tech guys.

    Its a sucky prospect. but how can we improve this???

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  284. I like beef by luekj · · Score: 1

    I really do like beef. Also, Bill Gates is a genius. He not only begins to admit that Windows9x is a hog, but he then boasts and mocks us, telling us that we will now pay him even more money for this stuff. He is a genius, and a tyrant, for sure.

    --
    Many Thanks,

    Luke

  285. How do you think Skynet spread in the first place? by Cybrex · · Score: 1

    OK, I'm off-topic here, but this needs to be said.

    After seeing T3 yet again, a friend and I were discussing some of the technical flaws in T3. One of my biggies was the practical infeasibility of having a system as complex as a sentient AI that could distribute itself as broadly as Skynet was able to without people noticing. The closest scenario that I could come up with would be if it piggybacked onto SETI@Home, but that's limited by the low frequency with which SETI accesses the net.

    My friend (thanks, Ryan) completely trumped my argument with two words: Windows Update.

    It's perfect! The black box nature of Windows would allow `em to push down anything they want ("Security Update"="Updated Nuclear Launch Codes") and Joe User would be none the wiser. Sure ZoneAlarm lets you monitor and block internet access- for everything that the API (published by M$) will give it access to! The only thing that could force it to behave would be an uncorrupted intermediary watchdog.

    So please, for the sake of all mankind, if you must use Windoze, please route your `Net connection through a *NIX box of your choice with a packet sniffer! Think of the children! ;-)

    -Cybrex

    --
    Boundless Expansion, Self-Transformation, Dynamic Optimism, Intelligent Technology, Spontaneous Order- BEST DO IT SO!
  286. The other 95%? by ahziem · · Score: 1

    > 5% of all windows installations crash two or more times every day.

    Then the other 95% crash 3+ times per day? =)

  287. Thank you by qwertme · · Score: 0

    Thank you!

  288. How much of this is hardware? by CustomDesigned · · Score: 1
    When I buy a computer, I always go for ECC memory, cooler CPUs, disk mirroring, and as many other reliability features as I can afford. The only time I have ever had Linux crash on such machines is with those cheap 10G IDE tape drives on ServerWorks. And that is fixed by turning off DMA for the tape. We have dozens of Linux machines of various manufactures in the field, some as servers, and some as LTSP multiuser GUI systems.

    However, I have convinced several family and friends to switch to Linux on their desktops purchased for Windows. Part of the motivation was that Windows crashed constantly. Well, guess what? Linux crashes too. They say it crashes less often, but I suspect that is subjective. These machines have non-parity memory, hot CPUs, even hotter graphics cards, and no backup or disk mirroring. These crash-prone machines are generally 3 times the price of a Dell business server with backup (probably due to the high end 3D graphics and sound missing from a business server).

    The sample size is small (3 desktop users of Windows and Linux), but they consistently rank OS reliability (on the cruddy hardware just described) like this:

    • Windows ME - absolutely the worst. Don't plan to run for more than an hour.
    • Windows 9x - better
    • Windows XP - a big improvement
    • Windows 98 running under Win4Lin - even better
    • RedHat 7.3 - the best
    As a result, they have all settled down to running mostly Linux and Win4Lin, and booting XP for the occasional Windows only multimedia app that won't run under Win4Lin.
  289. Monopoly by dimss · · Score: 1

    Nothing new for me. We have "local leader" here in Latvia. This is our telco monopoly Lattelecom. They do the same thing. Telephone rates increase every year but clients get nothing new since 1993. Mobile phone is now cheaper to use than "traditional" one. Lattelecom looses its customers now. I hope the same will happen with M$ soon.

  290. The largest cause of bugs may be complexity. by qtp · · Score: 2, Interesting

    But the reason it takes so long to fix them is stupid design.

    The myth that complexity is only achieved through complicated design is pervasive in computer programming, typified in Windows, and becoming more prevalant in Linux applications as Gnome and KDE become the standards.

    The UNIX operating system was highly complex even in the days when it was dominated by small programs that were designed with the The Unix Philosophy. Small programs that did one thing well were the rule and complexity was achieved by utilizing clean well documented interfaces, standard data storage formats (ASCII), and non-captive UIs. The result is that most bugs can be tracked down to a specific small program that can either be fixed relatively quickly by the maintainer, or be replaced with one of a number of equivalent programs (either permanantly, or until the bug is found and fixed).

    Windows design is mostly large programs that try to do everything for themselves, although they do share library functions. The result is huge masses of code that can effectively hide bugs indefinately (shatter), cannot be replaced with another program without breaking the OS (integration), and that the company seems to think of as "not our problem".

    The issue I have with the desktop environments is that they seem to be following in the footsteps of Windows design, creating a tangled mess of (what should be) unecessary dependancies, huge libraries, and code that no one person is inheirently familiar with. As yet, I am unaware of any security problems inherent in either Gnome or KDE, but I do consider it a bug that installing a spreadsheet requires also requires a sound library to work properly.

    Complex ends can be achieved through simple means and complex programs or OS do not need to be complicated.

    --
    Read, L
  291. On second thought... by Lispy · · Score: 1

    World Domination, probably. ;-)

  292. Keep it simple, then! by Lispy · · Score: 1

    Thats why with Unix the "one tool for one job" dogma was invented. Works fine. Thank you.

  293. Why Would I want Windows to Improve? by ablair · · Score: 1

    "If you want Windows to improve, you actually have to take part in the process."

    An improving Windows means it keeps up with the majority of user's slowly-rising level of what's "good enough" over time. It's been Windows meeting that level that has made it standard, and thus the lowest common denominator in operating systems (to the detriment of all others). If I want to keep using Windows, sure I'd want to voluntarily help Microsoft better their product. But surprisingly, many of us on Slashdot want to give another OS a swing at the big time.

  294. Re:Bugs by tomhudson · · Score: 1
    Poster said:
    As a programmer, I am fucking appalled that you think bugs are "screw ups."

    There is no such thing as a software bug. What we call a "bug" is really a mistake or error by the programmer.

    Part of the problem in or culture is we call these errors "bugs", as if they had a life of their own, and somehow "crawled into" our code.

    Simple errors, like when you do a malloc and forget to add 1 for the null-terminator byte, are not bugs. They are errors.

    Same with forgetting that arrays are zero-based, or not checking that a pointer isn't null before calling free().

    The first step in writing better code is for programmers to take responsability for their code. This means admitting that we can make mistakes. It also means that we have the power to fix our mistakes (which we wouldn't have if these mistakes really were bugs that crawled into our code of their own volition).

    As for your analogy to laying bricks, there are many different ways to lay them, just as there are many different uses for bricks (blocking off sewer conduits, lining access-ways, paving driveways, etc., all require different methods and skills).

    In summary:

    1. It's not a bug.
    2. It's not a feature.
    3. It's a programmer's error.
  295. Champagne is Swiss! by wadiwood · · Score: 1

    google for
    appellation champagne switzerland white wine

    get this
    http://www.winespectator.com/Wine/Daily/News /0,114 5,1772,00.html

    Explaining that the Swiss town of Champagne has been making wine for 700 years longer than the french guys. It is a different wine, white and still (not fizzy). There was another link that came up that suggested that wine grapes were introduced to France via Switzerland by the Romans. So now whose grape is it?

    Unfortunately with bad brand management (by the Swiss?), Champagne has come to mean white fizzy wine. The French are trying to claim it back as "white fizzy wine from the Champagne region in France", which is a bit rough for the citizens of Champagne in Switzerland. I figure if the French can use the name (for white fizzy wine), so can everyone else. Otherwise the French can licence the name from Switzerland.

    --

    -- it must be true, it's on the internet.
  296. nice find by DrSkwid · · Score: 1

    maybe year zero wouldn't be such a bad idea right now.

    That would be interesting to watch.

    --
    There are places where the networks are not touching,and there are places where they are-Boeing's Lori Gunter
    1. Re:nice find by wadiwood · · Score: 1

      is this year zero?

      something like a new revolution might seriously cramp my access to good wine (not that capitalism and fashion slaves don't already from time to time).

      I'm not much for white fizzy but I will drink Ashton Hills Blanc de Blanc (let's see the Frogs get their blanc back)

      But mostly (in the fizzies) I like sparkling red, especially these two: Sparkling Grenache like iced raspberries, goes down really easily.

      Sparkling merlot Not overly fond of Merlot but I like this, like mulberries and blackberries and plums, for thinking about and then drinking before it warms up or you notice the price of it.

      --

      -- it must be true, it's on the internet.
  297. Whups by LionMage · · Score: 1

    My bad, I just realized I confused this post with this one. I was relying on my memory of which post was the parent of my comments, and since I commented on both (which were, in content, very similar), the two parents sort of merged in my mind.

    But I still think this post qualifies as flamebait, or perhaps a troll.

  298. Oh, come on by Anonymous Coward · · Score: 0

    You are always complaining about Microsoft and its products: "Microsoft supports non-competitive business plans", "Windows makes you impotent", "You're just feeding the corporate leviathans". Why don't you just admit it, you hyppocritical commie bastard?