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Windows Servers Beat Linux Servers

RobbeR49 writes "Windows Server 2003 was recently compared against Linux and Unix variants in a survey by the Yankee Group, with Windows having a higher annual uptime than Linux. Unix was the big winner, however, beating both Windows and Linux in annual uptime. From the article: 'Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason: the scarcity of Linux and open source documentation.' Yankee Group is claiming no bias in the survey as they were not sponsored by any particular OS vendor."

709 comments

  1. Same as last year. by Whiney+Mac+Fanboy · · Score: 4, Insightful

    Lets look at last years survey being debunked in a business week analysis. ('cause I'm sure not a damn thing's changed since last year's study).

    The biggest criticism of the study is this:

    Only people running w2k3 AND linux were allowed to respond. Hmmmmmn, so how many MS shops with an evaluation linux server (installed by their clueless MSCE) were included in this "survey"

    Yankee group can claim no bias all they like - but I am sick of Laura DiDio fud being posted here (Oh she of 'SCO's claims are justified after looking at the source' fame).

    Call this ad-hominem if you like, but if someone pushes a POV year in, year out, you tend to dismiss them.

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    1. Re:Same as last year. by grub · · Score: 4, Insightful


      It was by Laura DiDio. They may as well have had Steve Ballmer make the judgement.

      --
      Trolling is a art,
    2. Re:Same as last year. by semifamous · · Score: 5, Insightful

      Another tech site has an editorial article on this report.

      From the editorial:
      I administrate both Windows and Linux servers and was interested to see this report. However, reading into the article a bit more makes me question the validity of their assessment.

      The Yankee Group states that Windows 2003 Server led Red Hat Enterprise Linux with nearly 20% more annual up time.

      I had to do a double take when I saw that. 20% more!? Assume for a moment that you have two servers, one running Windows Server 2003 and one running Red Hat Enterprise Linux 4. Assume that your Windows box ran non-stop, without rebooting (which means you probably are not loading any Microsoft security updates) for 365 days. For your Linux box to have 20% more downtime it'd have to only be up for 292 days. If that is the case, your machine is no longer a server and is nothing more than a space heater.

    3. Re:Same as last year. by mrchaotica · · Score: 4, Insightful
      Call this ad-hominem if you like, but if someone pushes a POV year in, year out, you tend to dismiss them.

      You shouldn't dismiss them just because they're consistent; they could in fact be consistently right (e.g. RMS).

      Did you perhaps mean that if someone continues to push a POV after their reasoning has already shown to be flawed once you tend to dismiss them because the situation (and their flawed reasoning) is not likely to have changed?

      --

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    4. Re:Same as last year. by Anonymous Coward · · Score: 0

      I'm a linux user myself, but I find it rather annoying that nobody here will even entertain the notion that microsoft could produce anything worth using.

      I know, I know, borg this, closed source that, but c'mon that doesn't mean that anybody who finds some benefit in something MS produces is on the payroll.

    5. Re:Same as last year. by grasshoppa · · Score: 2, Insightful

      Only people running w2k3 AND linux were allowed to respond.

      Shame they didn't ask me. While my win2k3 server is up and has been for a while, that's a far cry from saying it's trouble free. More than that, my linux boxes have been up without complaint for far longer AND are more trouble free AND are running apps that don't run on windows.

      So, were they to ask me, the headlines might have read something like, "Linux more versatile and trouble free than windows counterpart".

      I'll grant you, the win2k3 server is acting in a role that wouldn't be done nearly as well as the linux boxes.

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    6. Re:Same as last year. by muhgcee · · Score: 1

      There is an inconsistency:
      nearly 20% more annual up time.
      to have 20% more downtime

      Getting this wording consistent makes a big difference in assessing the validity of the report.

    7. Re:Same as last year. by Crashmarik · · Score: 4, Insightful

      Documentation for linux is bad. Theres no arguing the point

      I just switched a box from fedora core 4 to core 5 and was real pleased nobody had bothered to document the changes to the default install of Apache. I also can't count the times I have looked for things on the LDP or the HOWTO's and found yes this is a very good howto but the distribution is entirely freaking different.

      Now I'm not saying microsfts documentation is any better, but they make up for it with consistency in the setup. Pretty much once things are set with M$ they are there. By example, You may not like the registry but its pretty consistent in how it works from win95 to win 2003.

      That said once a server is setup and in production why the heck will a lack of documentation bring it down ? I have had Novell servers up for 4+ years at customer sites and they don't even get the docs.

    8. Re:Same as last year. by KhaymanUCSD · · Score: 1

      Call this ad-hominem if you like, but if someone pushes a POV year in, year out, you tend to dismiss them.

      If I dismissed them then I wouldn't ever take anything people on /. say seriously... Not that it's incorrect, but the point of view of most people on this site regarding windows vs. *nix is fairly consistent.

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    9. Re:Same as last year. by Anonymous Coward · · Score: 0

      Your math is off. If Windows has 20% more uptime than RHEL then a Linux server would have 365/1.20 ~ 304 days of uptime, compared to a Windows server staying up 365 days. Still a space heater though.

    10. Re:Same as last year. by wolenczak · · Score: 1

      [root@muyil webmast]# uptime
        11:24:44 up 589 days, 22:08, 6 users, load average: 1.56, 1.13, 0.86

      Don't know you but that's stable enough for me. (production server running 6 ecommerce backends)

    11. Re:Same as last year. by jm91509 · · Score: 1

      Only people running w2k3 AND linux were allowed to respond. Hmmmmmn, so how many MS shops with an evaluation linux server (installed by their clueless MSCE) were included in this "survey"


      How do you explain that HP-UX and Solaris 10 scored higher than Windows then? Guess clueless MSCE's are handy around HP-UX/Solaris and not linux...

      That argument doesn't hold up.
    12. Re:Same as last year. by chrismcdirty · · Score: 1

      What was the problem with the Apache setup? Was it a problem of Apache, or a problem of the Fedora maintainers?

      Windows has completely control of what is in their base install, from the bottom up. If you had a problem with the install they used for Apache, you're free to create your own.

      --
      It's like sex, except I'm having it!
    13. Re:Same as last year. by Homology · · Score: 1
      Documentation for linux is bad. Theres no arguing the point

      That is very clear anytime when a new OpenBSD user with Linux background posts to an OpenBSD mailing list: She is not used to high quality documentation as provided by OpenBSD.

    14. Re:Same as last year. by MarkLewis · · Score: 5, Informative

      Your math is wrong. 20% more downtime means 1.2 times as much downtime as the Windows box, not 20% of the year.

      So if the Windows box is down for 10 hours per year, the Linux box is down for 12 according to the study.

    15. Re:Same as last year. by peragrin · · Score: 5, Insightful

      Go back and carefully read the study. Windows doesn't have 20% more uptime, Windows has increased their uptime by 20% while Linux was increased by (insert some random number here)

      So if windows servers were available 90% of the time htey have now hit 95% but the linux servers were already at 97-99% uptime so they could only increase by a small margin.

      Whenever didio writes you have to learn to read in between the sentences. She throws fud around(finding Linux documentation online, when you could simply call Red Hat and ask???? especially for RHEL 4.)

      What she wrote was while techincally true, was so twisted as to be a lie. Notice how she refuses to post hard numbers,or other hard data so you can judge for yourself.

      --
      i thought once I was found, but it was only a dream.
    16. Re:Same as last year. by plague3106 · · Score: 1

      Hmmmmmn, so how many MS shops with an evaluation linux server (installed by their clueless MSCE) were included in this "survey"

      I would hope the same number of Linux shows which had a Server 2k3 evaluation running.

      Perhaps the MSCE wouldn't be so clueless if there was better documentation out there, which is the reason they believe the Linux servers were down more.

    17. Re:Same as last year. by pete-classic · · Score: 1

      I think he meant that he dismisses the claim of neutrality. I haven't heard RMS claim to be neutral lately ;-)

      -Peter

    18. Re:Same as last year. by neoform · · Score: 1

      it's probably that they meant linux has 20% more downtime than windows..

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      MABASPLOOM!
    19. Re:Same as last year. by Cl1mh4224rd · · Score: 4, Insightful
      That said once a server is setup and in production why the heck will a lack of documentation bring it down ?
      It won't bring it down, but it might keep it down.
      --
      People will pass up steak once a week, for crap every day.
    20. Re:Same as last year. by Jon+Peterson · · Score: 3, Insightful

      Only people running w2k3 AND linux were allowed to respond. Hmmmmmn, so how many MS shops with an evaluation linux server (installed by their clueless MSCE) were included in this "survey"

      Err, that works both ways, doesn't it. Think of all the Linux shops with one little windows server they had to have because some app they needed didn't run on *nix. And IME *nix admins will happily reboot a windows box claiming "it's the only solution" rather than spend 30 minutes actually learning something about how windows works.

      *nix admins seem to consider learning windows to be somehow beneath them, while windows admins usually consider learning *nix to be either worthwhile but hard, or simply irrelevant.

      --
      ----- .sig: file not found
    21. Re:Same as last year. by freedom_india · · Score: 1

      Guess you have never used SuSE 10.1. Try installing the Desktop version and you will find how easy it is to install: No License keys, No funny activation, etc.

      --
      "Doing what i can, with what i have." ~ Burt Gummer
    22. Re:Same as last year. by raitchison · · Score: 1

      Mod this offtopic but I did find it amusing that you refer to clueless MSCE when the proper acronym is MCSE (Microsoft Certifiied Systems Engineer).

      Full disclousre: I happen to be an MCSE, or at least I used to be, originally certified under Windows NT 3.51, later upgraded to Windows NT 4.0, never got around to upgrading to Windows 2000 let alone Windows Server 2003. As for being clueless, when it comes to Linux that's certianly true :-)

    23. Re:Same as last year. by shotfeel · · Score: 1
      Didn't anyone RTFA? Apparently not the person who wrote the editorial.

      From TFA:

      Windows, Linux, and Unix servers experienced 3 to 5 failures per server per year in 2005, generating 10 to 19.5 hours of annual downtime for each server.

      Any math to be done should start there for a reference.

      BTW, where is the actual study??
    24. Re:Same as last year. by kthejoker · · Score: 2, Insightful

      The parent strikes exactly at what the GP was complaining about: "poor documentation/changed install" = "free to create your own" in the Linux world. If instead it translated to "improve documentation, have valid and constructive changelogs", how much better off would OSS be?

    25. Re:Same as last year. by nikoftime · · Score: 3, Insightful
      Windows has increased their uptime by 20% [...] So if windows servers were available 90% of the time htey have now hit 95% [...]
      This doesn't seem correct to me - if Windows "increased its uptime by 20%" from an original uptime of 90% then it would have 90% + (.2 * .9) = 108% uptime (or read a different way, 110% uptime). Clearly, you didn't mean either of these. But even if we were to read the statement as "decreased its downtime by 20%" we would still have 10% downtime - (20% of original downtime, or 2%) = 8% downtime. So we'd have 92% uptime, not 95% as you have stated.
    26. Re:Same as last year. by daeley · · Score: 1

      Here:

      *nix admins...consider...windows to be...simply irrelevant.

      Fixed that for you. ;D

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    27. Re:Same as last year. by LordOfTheNoobs · · Score: 1

      Because if you're running an expensive to purchase UNIX, there's a good chance you've contracted a UNIX guy since getting UNIX costs money and you're going to want someone to manage the investment. As for linux, it costs nothing for your in place techs to tinker around and try to do something with it. If all the places that had been contacted had been asked if they had experienced administrators on the systems, many would likely have had them only for windows and proprietary UNIX machines, some for the Linux machines, and many would have had a professional Windows admin and a Linux newbie.

      --
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    28. Re:Same as last year. by Big_Lamer · · Score: 1

      While I do not agree with the articles "facts", for linux to have 20% more downtime than Windows, does not mean it needs to be down for 60 days a year.... only 20% more time than the Windows server. The math on this is fairly easy...

      If a Windows server is down for 24 hours in a year, a Linux server would be down for 28.8 hours every year. (24 * 1.2 = 28.8)

      The article did not state that Linux had 20% less uptime. It stated 20% more downtime. Since downtime numbers are smaller than uptime numbers in a year, the average downtimes would still be fairly close together.

      The numbers everyone else is putting into their comments would be 20% less uptime, not 20% more downtime...

    29. Re:Same as last year. by Illbay · · Score: 5, Insightful
      Isn't comparing Fedora to Red Hat Enterprise inappropriate here?

      Fedora is "bleeding edge." Major changes are incoporated from one release to the other, with the time between releases only six or nine months.

      RHEL is extremely stable and well-tested, and the time between major releases is long. Therefore, documentation for RHEL will be "true" for a long time.

      Not the case with Fedora (I use Fedora, btw).

      --
      Any technology distinguishable from magic is insufficiently advanced.
    30. Re:Same as last year. by PFI_Optix · · Score: 5, Informative

      (troll) Silence. Your sensibilities offend the Slashdot drones. (/troll)

      I'm a Windows admin. It's what I know, and the only OS I have significant experience with. At my last job, the server with the most uptime was a RHEL3 box that only got rebooted when the ERP database performed its semi-annual crash ritual. Compare that to the four W2k3 boxes that were down about five or six days a year on average for various OS maintenance issues (in Microsoft's defense, we were *doing* a lot more with the Win servers, the Linux server only had one function)

      Linux is a hard OS to administer without training. It's not something you can just dive into, and a lot of admins get it shoved on them because upper management decides on a software package that requires it. The result? Downtime because the admin is unfamiliar with Linux and doesn't know where to find the answers. So in that sense, this report is spot-on.

      I do question the validity of the data, though. It seems like they picked a sample set that would yeild the results they wanted. A better survey would be to review servers with similar functions, regardless of whether users have both installed. It's no secret that Windows admins have a harder time with Linux and I agree something needs to be done to help them (us) take the plunge with confidence...but this study isn't going to have any impact on anything and was just a waste of someone's money. If they're looking to throw cash away, they should be throwing it at me, not studies.

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    31. Re:Same as last year. by Burlap · · Score: 1

      not quite...

      90% uptime = 10% downtime, so an increase of 50% uptime would be 95% uptime (5% downtime) not 135% uptime. therefore an increase of 20% would be 92% uptime (8% down)

    32. Re:Same as last year. by WhiplashII · · Score: 1

      Um, you're saying that you expect some people to have HP/UX boxes lying around not as production servers?

      I believe the point is still valid: HP/UX boxes are never used for anything other than production servers - they cost too much to think otherwise. Windows boxes have at least some cost to them, so they similarly tend to be professionally administered. Linux boxes are free - so you can through them anywhere, even if you don't know what you are doing.

      Personally, I think the study is flawed somewhere else, but the complaint is valid.

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    33. Re:Same as last year. by Kadin2048 · · Score: 2, Insightful

      Yep, I think you hit the nail on the head.

      Saying that one has 20% more or less downtime than the other doesn't say anything about the absolute value of either one's up/down-time. Both of them could be terrible servers or both of them could be pulling four and five nines, we'd never know from that statement alone.

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    34. Re:Same as last year. by mydigitalself · · Score: 1

      "That said once a server is setup and in production why the heck will a lack of documentation bring it down ?"

      It doesn't. But it does increase the chances of it staying down for longer - which in turn affects the uptime %.

    35. Re:Same as last year. by Anonymous Coward · · Score: 0

      Not all MCSE's are clueless and you could have made your point without that comment. Quite a few years ago I was an MCSE with that one poorly configured linux server that I was evaluating. To be honest I wasn't so much evaluating it as learning.

    36. Re:Same as last year. by sharkey · · Score: 5, Insightful

      Windows doesn't have 20% more uptime, Windows has increased their uptime by 20% while Linux was increased by (insert some random number here)

      Well, the article states "Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime."

      That certainly sounds like a claim that Windows has 20 percent more annual uptime than RHEL, expecially since the article doesn't state anywhere that the 20 percent figure was an increase over last year. The only improvement statement made was that "...the major server operating systems all have a 'high degree of reliability,' and have showed marked improvement in the last 3 to 5 years."

      --

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    37. Re:Same as last year. by ad0gg · · Score: 1
      20% more down time = downtime x 1.2

      0 * 1.2 = 0

      Math FTL. :(

      --

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    38. Re:Same as last year. by Anonymous Coward · · Score: 0

      Damn that's one ugly bitch.

    39. Re:Same as last year. by Laura_DilDio · · Score: 1

      Shut your pie-hole before I call Steve. He'll throw a chair at you.

    40. Re:Same as last year. by itchy92 · · Score: 1

      Actually, your equation was right, but you didn't keep your decimal values consistent.

      • 90% = .9
      • 20% = .2
      • .9 * .2 = .018 (there's the error)
      • .9 + .018 = .918

      So it should be about 92% uptime total.

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    41. Re:Same as last year. by ketamine-bp · · Score: 3, Insightful

      please, if you'd think that somebody who would complain that installing apache is difficult would be able to write their own installation script, i have nothing to say but to stamp the "ignorant" sign on your head.

      be realistic.

    42. Re:Same as last year. by aralin · · Score: 1
      Yankee group can claim no bias all they like - but I am sick of Laura DiDio fud being posted here (Oh she of 'SCO's claims are justified after looking at the source' fame).

      Every time I heard about Microsoft, someone was mentioning this 800 pound gorilla and made me confused. That is until I saw the picture of Laura DiDio. Obviously with her on their side, Microsoft cannot lose.

      --
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    43. Re:Same as last year. by seek31337 · · Score: 2, Funny

      OBVIOUSLY you know nothing about virtualization. When you run 4 copies of windows on VirtualPC, you can get >100% uptime, per instance, up to, like, 110%.

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    44. Re:Same as last year. by networkBoy · · Score: 1

      "Call this ad-hominem if you like"

      It is...
      .
      .
      .
      .
      Doesn't mean you're wrong thoug :-)
      -nB

      --
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    45. Re:Same as last year. by Ryan+Amos · · Score: 4, Informative

      I administer both Linux and Windows servers as well. Windows servers (2003 here, specifically, but the same applies to other versions as well) actually work ok and are probably as stable as Linux as long as you don't change anything meaningful on them. Adding users, changing settings, etc is all ok, but don't you dare install anything on a working Windows server without a full, bootable drive copy or a SAN snapshot. That's where Windows servers lose their reliability in my book.

      Blanketly saying "Windows is more/less reliable than Linux!" is flat out wrong (or at the very least, misguided) anyway. What were these machines doing? Were they sitting there just passing packets and not reconfigured once, or are they being constantly tweaked and redeployed? How many people were using them?

      Uptime is also usually measured in percentages in the business world. I'm willing to bet the author of this FUD saw "99% uptime for Linux, 99.2% uptime for Windows... That's 20% more!"

    46. Re:Same as last year. by Anonymous Coward · · Score: 0

      I also Administer both Linux and Windows 2003 servers and I have to say, my Windows box has been rebooted (accounting for downtime) more times then my Linux box due to updates. Both are pretty stable once up but as far as installing updates, Windows (IMO) lacks in this area having to reboot after installing 90% of their patches. The only time I have to reboot my Linux box is when there is a kernel update and the only time I upgrade the Kernel is when there is a security patch or a big performance addition. Otherwise all of the other updates on my Linux box MAY require a quick service restart and not an entire system restart.

      Both platforms have their pluses and minuses and both have a place in a well maintained IT infrastructure. To say one is better then the other would be a response from a person who A. has no knowledge on how to setup the product that they are debunking or B. is just a fan boy that is closed minded.

      My .02

    47. Re:Same as last year. by mmkkbb · · Score: 1

      What the heck is up with your math? If a Windows server has 1 day of downtime per year, and the Linux server has 20% more downtime, that is only 1.2 days of downtime.

      --
      -mkb
    48. Re:Same as last year. by MrNougat · · Score: 1

      ... how many MS shops with an evaluation linux server (installed by their clueless MSCE) were included in this "survey"

      Your criticism of the study on this basis is appropriate, but I must take umbrage with the phrasing you chose. How about:

      ... how many MS shops with an evaluation Linux server (likely installed and administered by someone who, while wholly capable with Microsoft products is a novice to Linux) were included in this "survey?"

      I'm just sayin'.

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    49. Re:Same as last year. by Anonymous Coward · · Score: 0

      somebody mod parent funny. he comes to shlashdot and can't do basic maths ....

    50. Re:Same as last year. by Reverend528 · · Score: 1

      Well, it microsoft increased their uptime by 20% and is now more reliable than linux (with 10-20 hours of downtime a year), then windows went from averaging 60 days of downtime in a year to less than 10 hours of downtime in a year. If this is actually true, then it is quite an improvement.

    51. Re:Same as last year. by Anonymous Coward · · Score: 0

      "..installed by their clueless MSCE..."

      not so clueless that they don't even know the acronym they are bashing...

      try again, script kiddie...

    52. Re:Same as last year. by G+Morgan · · Score: 1

      If they did that there would be no FUD. I agree in principle with what your saying. The report suggests that Admins have been trained to use Windows servers so are struggling with *nix environments. The solution is training not dumping Linux for Windows. There is no way that ease of use should ever be put above performance in a server environment.

    53. Re:Same as last year. by uglyduckling · · Score: 1

      No, that would be if they decreased their downtime by 20%. It's not the same thing, and the GP had it right (despite all of the posts to the contrary). Somebody's not doing their math right, but it's not the GP.

    54. Re:Same as last year. by Limburgher · · Score: 1

      I had a few upgrade snafus from FC4 to FC5, but nothing I couldn't fiux after a quick Google. I even posted my findings on my website for others to benefit from.

      --

      You are not the customer.

    55. Re:Same as last year. by tomhudson · · Score: 2, Informative

      10 to 20 hours of downtime a year for a server? That's awful!. Heck, the last place I was at the linux box (Red Hat 9.0) only had 2 downtime incidents in over a year after it was hooked to a UPS - one of those was caused by a 6-hour power outage (the power co was installing new trunk lines, transformers, etc all along the highway as part of an upgrade to the provincial grid), and another by a lightning strike that, again, killed the power longer than the hour of runtime for the UPS.

      Of course, AFTER I left, it started going down on a regular basis - but what do you expect when you let a Windows Weenie try to admin a linux box?

    56. Re:Same as last year. by Anonymous Coward · · Score: 0
      • Linux is a hard OS to administer without training. It's not something you can just dive into, and a lot of admins get it shoved on them because upper management decides on a software package that requires it.

      Hmm, you know, I find that a really difficult line to accept. I started playing with Linux quite some time ago, and then was asked if I was comfortable enough with it to manage it. I've never had any "formal" training. In fact, I took a unix course for sh*ts & giggles, and being someone with a DOS, Windows and OS/2 background found Linux to be very easy to manage. Currently I "admin" win2k, win2k3, winxp, rh 8,9,ent3,4, suse 9,10, solaris 8,9. By far the most stable of the lot are the solaris machines, but at the same time they are the most difficult to manage. Then the linux boxes come in a resounding 2nd in stability. We are constantly having to reboot our win2k3 boxes for patches. Roughly once a month. The linux boxes are only rebooted if a developer screws up serverly and runs a bad build at which point we generally try to kill the build unless there is no chance of logging on. You MS only guys are missing out on a fun os. I scoff at the "you need training to administer linux" line.
    57. Re:Same as last year. by supremebob · · Score: 1

      Wow, I hope that server is behind a firewall of some sort. With that much uptime, you're probably about a year behind on kernel patches.

    58. Re:Same as last year. by Herkum01 · · Score: 2, Funny

      The longer uptime is due to time that Windows spends booting up and shutting down. Where as Linux will shutdown quickly and cleanly Windows is still chugging along with prompts say "Are you sure you want to close this program?". This is where it gets its longer up time from.

    59. Re:Same as last year. by spacey · · Score: 1

      Ummm...

      Right. So find the RHEL documentation for cpuspeed, or for the changes to kernel parameters that re-enabled kernel.panic_on_oops, etc. I've been waiting almost 9 months for anaconda changes to get documented (anyone else know about ignoredisk?)

      Oh, and what about changing the base package manifest? With the same ks.cfg file, you'll end up with completely different sets of packages on different updates because redhat changes the base list every update.

      Fun, eh? Certianly not stable, though.

      -Peter

      --
      == Just my opinion(s)
    60. Re:Same as last year. by FyRE666 · · Score: 1

      "Windows Server 2003 [CC] was recently compared [CC] against Linux and Unix variants in a survey by the Yankee Group...

      That's the point in the article where I thought "ahh, now I see" and stopped reading. What's the point in posting garbage from these shills? Granted it promotes discussion, but I'd rather not give these "experts for hire" any more banner hits...

    61. Re:Same as last year. by Anonymous Coward · · Score: 1

      I'm a network admin (I mean, IP network) but I so happen to have a little experience installing, managing and monitoring servers.
      When it comes to uptime, I can't add much to what has been said here (basically Windows Update causes much more reboot than kernel upgrades but otherwize W2K3 is fairly stable)
      On the manageability and flexibility I tend to prefer Linux (or other Unixes) boxes as the admin has a more in-depth control of what's going on, and usually stick closer to open standards...
      For instance installing a proper centralized authentication/authorization is fairly simple using Kerb5+OpenLDAP on Unixes boxes but trying to do it using standards is difficult (and rather restrictive) on Windows machines -> basically if you want to go for centralized Identity and permission management you'd better use AD as LDAP and KDC, which may not be your favorite candidate..
      But indeed, setting up something quick without being specialist is usually simpler (not necessarily resulting in a more efficient infra) using W2K3 than any Linux distro I used.
      Implementing large scale, finely tuned setups require more or less the same skills on both platforms IMHO.
      Now about doc mising, I don't think doc is missing that much. What's missing are more how to get the bits together. I've learnt about implementing a kerberos authentication system (almost) entirely out of man pages.. But finding out which man pages to look for has been difficult (no, really).
      If a doc effort is to be done is to replace the old HOWTO step-by-step guides by more abstract and generic doc giving the bases about how things work... Not that all project fall in that category, some howtos are really nice, but many are really just "./configure" "make" "make install" "vi someconffile" and "this worked for me"....

    62. Re:Same as last year. by xalorous · · Score: 1

      Assume that your Windows box ran non-stop, without rebooting (which means you probably are not loading any Microsoft security updates) for 365 days. For your Linux box to have 20% more downtime it'd have to only be up for 292 days. If that is the case, your machine is no longer a server and is nothing more than a space heater.

      Umm, if you have 0 downtime, and I have 20% more, it's still 0.

      If Windows box had 10 hours downtime, and Linux had 20% more, that would be 12 hours.

      First, decide whether you're going to read the comment you're responding to, decide whether you're going to talk about downtime or updtime and stick to it.

      So, lets talk uptime. Do you count scheduled reboots against uptime? If they're done during offline hours? Our shop runs Windows and Linux servers. Windows security patches are typically released once a week. Assuming that they require a reboot, that's 4 reboots a month. Call it 50 per year. On the outside it takes 15 minutes to reboot. That's 12.5 hours per year for security patches. (365*24-12.5)/(365*24)*100 = 99.86% up time.

      I'm still learning Linux, and not aware how often security patches are released, but I understand that they're released as they become available. But the only difference for us is how long it takes to reboot and how often. We haven't had to update them yet, so I don't know how long they take to reboot, but 15 minutes would be an ample amount of time. Since the Linux machine is only rebooted for a kernel update, the frequency is typically less.

      We haven't had a problem with any of the servers resulting in downtime. Bottom line is that neither OS has horrible downtime.

      --
      TANSTAAFL GIGO Acronyms to live by!
    63. Re:Same as last year. by Fulcrum+of+Evil · · Score: 1

      Any math to be done should start there for a reference.

      Not until the reasoning had been worked out. How does the average failure generate 2-4 hours of downtime? In our environment, the number is closer to 10 miutes, and we have two of everything.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    64. Re:Same as last year. by xalorous · · Score: 1

      Umm, the OP left out the link to the article, someone found it and posted a quote from it and we're all blithely arguing about the out of context snippet.

      --
      TANSTAAFL GIGO Acronyms to live by!
    65. Re:Same as last year. by jZnat · · Score: 1

      I don't know about you, but in my experience, production Linux servers tend to use the 2.4 kernel.

      --
      'Yes, firefox is indeed greater than women. Can women block pops up for you? No. Can Firefox show you naked women? Yes.'
    66. Re:Same as last year. by sumdumass · · Score: 1

      You got in while the getting was good. You used to be able to tell a windows admin from a linux admin by how they ended the job. The windows admin would say "it works so it must be correct" the linux admin would say, "it is corect so it must work". The training mentioned probably is more to get out of the point and click until you find a satasfactory result mentality. Most windows admins aren't like this anymore but but when it comes to linux, I've seen them fall back on it.

      Now your DOS/OS2 background probably helped the most. In both, it was generaly, do it right and it will work. Also, you weren't afraid or totaly confused by having to edit a text file or type a command into a box in order to achieve an effect. I have a friend who calls me once a week/month or so because he clicked on enough buttons that he stoped X from automaticly starting at boot. He cannot remeber how to type in his username/password at a command line and has trouble remebering startx after that. Of course he is the same type of person who will crash a network at a lan party by pluging into it with his conection sharing NIC and run conflicts with the DHCP server already there even though we have turning that off in a checklist of things to do with instruction handed to everyone when they walk thru the door.

    67. Re:Same as last year. by deathy_epl+ccs · · Score: 1

      I haven't heard RMS claim to be neutral lately

      Wait, are you trying to say that RMS doesn't support Microsoft's position as well as Gnu's position?!?!? I'm crushed, oh, woe is me! I used to think better of RMS. heheheheheheheh.

    68. Re:Same as last year. by rbochan · · Score: 3, Insightful

      ...It's no secret that Windows admins have a harder time with Linux and I agree something needs to be done to help them (us) take the plunge with confidence...

      You know what?
      There is something that's been done.
      You can actually download just about every Linux distro... for free ... and educate yourself instead of bitching and whining "It's too hard! I can't do it!". It doesn't cost you umpteen thousands of dollars to purchase the server OS, just takes an hour or 3 on a decent pipe and blank cd or 3.
      Most competant linux admins have done so, even if it's to set up a server situation on some age-old hardware they have lying around to learn how to do things. Also, doing so on older hardware usually forces them to learn how to make the installed server OS more streamlined and efficient so that they can do more with the hardware they have on hand.

      I for one, have single-handedly set up a local library with a 500MHz Pentium/256 meg ram that handles all their database and file server needs. I did a testbed on a 233 I had sitting in a closet and had everything down to the tweaked config files ready to go over a month before the project came into fruition. The cost to the library was a 128 meg stick of ram and a 100G hard drive, since I donated my time to them, and they already had the other hardware.
      I'd never set up a system exactly like that, and it's worked perfectly for them for the last 6 months, with zero downtime. Took me about 3 days to figure out packages and tweaks for their particular needs. Onsite, it took me about an hour from blank hard drive to them being in full production. They put about $200 into it, and it replaced an aging "server" some salesmen had sold the county for about $3000 that they'd never been able to keep up and running for more than a week on their own.

      Can't do Linux? Download it and learn yourself. Anything less is just excuses.

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
    69. Re:Same as last year. by Whiney+Mac+Fanboy · · Score: 1

      You're completely correct - thanks for the clarification :-)

      --
      There are shills on slashdot. Apparently, I'm one of them.
    70. Re:Same as last year. by B'Trey · · Score: 1

      The article did not state that Linux had 20% less uptime. It stated 20% more downtime. Since downtime numbers are smaller than uptime numbers in a year, the average downtimes would still be fairly close together.

      I don't know what the study itself said. The article linked to in the story said:

      Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime.

      I don't trust reporters or bloggers as far as I can throw them when it comes to statistics and mathematics, so I don't put any faith in the article accurately representing the study. But the article did indeed claim Windows had 20% more uptime.

      --

      "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

    71. Re:Same as last year. by Anonymous Coward · · Score: 0

      The registry is no more consistent than the /etc directory of unixes.
      It's not "how we store information" that have any meaning, but the information itself. Programs using the registry aren't more consistent than program using /etc.

      You are a full of shit windows user.

    72. Re:Same as last year. by Anonymous Coward · · Score: 1, Insightful

      Except that those of us that work for a living are required to stay current with Windows, Cisco, HP, and Mitel, etc.; and then learn Linux on the side. Oh, and spend time with my wife & kids.

      Yeah. I play with Fedora Core on a home machine, and I'm working on a virtual ISP box for another client ... but your attack is unwelcome and unwarranted. Pretty much what I'd expect from a Slashbot Fanboi.

    73. Re:Same as last year. by Rhett's+Dad · · Score: 2, Interesting

      I think the only Linux distributions that should be considered in a study like this are the ones that have corporate support contracts available. Bringing in our experiences with other such distributions (like Fedora) isn't relevant because sensible companies should NOT be allowing any OS into their production corporate infrastructure without proper support available.

      If you depend on your savvy hacker to set your production boxes up on Fedora, where is your company going to be when Mr. Savvy moves on? Where's your reliable production support now? Support contracts are insurance against your own employee knowledge base as much as insurance against the server's hardware/software.

      --
      Let me introduce you to my very own DMCA-protected encryption key: BC 1B 64 4A 8D DE 49 E8 C3 7D CC EE 1A AD EE
    74. Re:Same as last year. by NickFortune · · Score: 1
      Well, the article states "Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime."

      Maybe it's just an error in operator precedence. We're all reading it as

      (Windows led Red Hat) with nearly 20 percent more annual uptime

      where as we should be reading it as

      Windows led (Red Hat with nearly 20 percent more annual uptime)

      As in "Red Hat had 20% more uptime, but windows were nevertheless the leaders (by some undisclosed criteria)".

      And I apologies for slightly editing the words of TFA, but found it helpful to omit some words for concision and clarity. In particular the phrase "in fact" seems semantically null when used by the Yankee Group.

      --
      Don't let THEM immanentize the Eschaton!
    75. Re:Same as last year. by FireFury03 · · Score: 5, Insightful

      That certainly sounds like a claim that Windows has 20 percent more annual uptime than RHEL, expecially since the article doesn't state anywhere that the 20 percent figure was an increase over last year.

      The article is rather contradictory because after they say Windows has 20% more uptime than Linux they then say:

      On average, individual enterprise Windows, Linux, and Unix servers experienced 3 to 5 failures per server per year in 2005, generating 10 to 19.5 hours of annual downtime for each server.

      So, lets assume (for the sake of argument), worst case figures for Linux - 19.5 hours of downtime a year - lets make it 20 hours for ease of calculation. And best case figures for Windows of no downtime.

      1 year = 365 days = 8760 hours
      So for Linux that's 8760-20 = 8740 hours of uptime per year.

      Windows is alledgedly 20% better than this, so we get 8740*1.2 = 10488 Hours of uptime. Which is 437 days.

      So to summarise, they've said that Linux gets just over 364 days of uptime per 365 days whilest Windows gets 437 days of uptime per 365 days. I want one of those windows servers that can accumulate well over a year's worth of uptime in a year.

    76. Re:Same as last year. by FireFury03 · · Score: 1

      10 to 20 hours of downtime a year for a server? That's awful!.

      Indeed. For the record, my (Fedora) server has had at most 30 minutes downtime over the past year (and that was caused by 2 incidents of me being a moron and accidentally killing the power). I think that amount of yearly downtime is probably about average for that particular machine.

      Now there have been a few hours of *network* downtime, but that's down to the routers infront of that machine, not the machine itself.

    77. Re:Same as last year. by supervillainsf · · Score: 1

      OpenBSD very well might have great documentation, I don't know, but I find that just like on slashdot, many users hate to RTFM/RTFD, so there is a good chance it is just laziness, not a real lack of documentation that drives new users to post on the mailing lists (or in this case such a lack of linux documentation that converts to OpenBSD post with out realizing the documentation is all pretty and easy). Look at any Linux IRC channel for proof postitive in real time. Many questions can be self answered in less time with man than it takes to wait for a response on IRC, but people will sit and wait for someone to answer. Though, maybe there is a learning curve that makes using documentation or man pages daunting or difficult for new users.

      In fact I would think that a linux to OpenBSD convert would be less likely to post since any real experience with Linux should have taught them them patience of a buddhist monk and given them the ability to search documentation at ludicrous speed.:)

      As an aside, in my opinion, once a user gets to the point of setting up servers and productions boxes, it is time to abandon package managers and click through installations, for a time at least. The documentation for programs is usually much better than for distributions, so if the user is forced to sit through all the FAQ's and documentation just to install, it will be harder for the distributions to foil them with silly changes. If they switch back to apt or rpm later, well, at least they have built their kernel, apache, samba, sendmail and all the modules from source at least once and should know more than enough to get them running when they switch from suse to fedora or whatever.

    78. Re:Same as last year. by FireFury03 · · Score: 2, Insightful

      How does the average failure generate 2-4 hours of downtime? In our environment, the number is closer to 10 miutes

      They also blame lack of Linux documentation for the downtime. I'm failing to see how that argument works though:
      1. Only an idiot admin would take the server down for maintenance until they have the documentation needed to do the job.
      2. In my experience, documentation for Linux systems is a lot more readilly accessible than the docs for Windows systems. Yeah, it may not come in a big printed book, but there's plenty of it on the web and searching the web is usually easier than finding the right page in a book. Documentation does of course include searching mailing lists, which will often turn up people having the same problem as yourself, along with the solutions they've found (this sort of thing is not generally published in the vendor's paperbacks).

      Obviously the admin needs to be well versed in the OS being used. You can't hire a Windows admin and expect them to immediately know how to fix problems on a Linux system. But the converse applies as well - I'm very experienced with Linux but put me infront of a Windows machine and I wouldn't have a clue where to start.

      Blaming increased downtime on the OS when it's simply the fact that you employed people who had unsuitable skills for the job is a big cop-out.

    79. Re:Same as last year. by FireFury03 · · Score: 2

      Blanketly saying "Windows is more/less reliable than Linux!" is flat out wrong (or at the very least, misguided) anyway. What were these machines doing? Were they sitting there just passing packets and not reconfigured once, or are they being constantly tweaked and redeployed? How many people were using them?

      Also, who was administering them? Did they ahve dedicated Linux admins or were they expecting the office MCSE to handle the machines?

    80. Re:Same as last year. by Anonymous Coward · · Score: 0

      "There is no way that ease of use should ever be put above performance in a server environment."

      Generally correct, but "performance" can mean different things. If the solution is spending a lot of money on training and hiring expensive Unix administrators, then better performance might be obtained with clustered Windows servers to allow for scheduled downtime.

      The desired end result is always acceptable performance at an acceptable price.

    81. Re:Same as last year. by sorak · · Score: 1
      Linux is a hard OS to administer without training. It's not something you can just dive into, and a lot of admins get it shoved on them because upper management decides on a software package that requires it. The result? Downtime because the admin is unfamiliar with Linux and doesn't know where to find the answers. So in that sense, this report is spot-on.

      Another factor should be either a). The Size of the company, or b). The amount of person-hours dedicated to work with that OS. The reason being that larger Corporations may have a policy that they don't give any information away for free, but their employees are the best people to talk to. They have employees dedicated to Linux or Unix systems, but, they have to have some systems that are typically dominated by Microsoft (Active Directory and Outlook Calendaring, for example).

      People from larger houses tend to have seen what happens when a system is taken to a larger scale. For example, one person I know jokingly said that he never understood Microsoft's original file system, stating "Didn't they ever think that someone might have more than 26 drives?". The same person loves AIX systems because of the way that any piece of hardware on the system, from Hard drives to network cards is hot-swappable, pointing out that you can't afford to wait for a system to reboot.

      And at the risk of sounding like flamebait, I have seen more than a few slashdotters who were convinced that Linux was the best system because either a). Redhat version x.y is more stable than Windows 9x or because b). The amount of overhead imposed by the Windows GUI makes it perform terribly on a 486, while the Linux system can service an entire household (not considering that the initial overhead will be insignificant when the operating system is placed on a high-powered server, and scaled out to accomodate an exponentially larger number of users).

      Of course that's just my two cents. I wish that Microsoft didn't have the condition in the EULAs stating that you cannot publish benchmarks without their permission. They have effectivy reduced what should be a science (determining which tool is best for a give purpose), to opinion, marketting, and superstition.

    82. Re:Same as last year. by FireFury03 · · Score: 3, Insightful

      Documentation for linux is bad. Theres no arguing the point

      I just switched a box from fedora core 4 to core 5 and was real pleased nobody had bothered to document the changes to the default install of Apache.


      Whilest I love Fedora Core, I have many years of Linux experience under my belt. I think it is worth pointing out that Fedora Core is really intended as a testing ground for RedHat and not as an enterprise grade system. If you want things to Just Work and be documented you need to switch to something like RHEL - what you're doing is equivalent to playing with a bleeding edge beta version of Windows and complaining that Microsoft didn't bother to document some brand new feature.

    83. Re:Same as last year. by lgarner · · Score: 1

      "Linux is a hard OS to administer without training. It's not something you can just dive into, and a lot of admins get it shoved on them because upper management decides on a software package that requires it. The result? Downtime because the admin is unfamiliar with Linux and doesn't know where to find the answers." Substitute "Linux" with *any* other OS and the statement remains true. These surveys aren't very meaningful because it's hard to get truly equal input from all sides. You'd need to include experienced Linux admins who also run Windows. Also, your experience at your last job directly contradicts the study- RHEL was up much more than Windows. This might have changed, for better or worse, if the same type of regular maintenance was performed on it as was done on Windows.

    84. Re:Same as last year. by a_nonamiss · · Score: 3, Informative

      Boy, the maths in this post seem to be getting screwed up pretty bad, but I'll put in my 2 cents to see if that sheds any more light on things.

      Let's use hours. There are 8760 hours in a typical year. (365 x 24)

      Let's say your windows server is down for 30 hours in a particular year. That means it has an uptime of 8730/8760 or 99.66%. Your Linux server has 20% more downtime. That's 36 hours per year. (30 x 1.2) and therefore 99.59% uptime. Is anyone really going to notice a 6 hour per year or 0.07% difference in uptime? (remember, we're not talking specific outages here, just a mathematical statistic - not like "Yeah, if that 6 hours was during our peak time")

      Maybe I got that all wrong, but that's how I read the statistic.

      --
      -Arthur
      Cave ne ante ullas catapultas ambules
    85. Re:Same as last year. by Jesus_666 · · Score: 1

      So to summarise, they've said that Linux gets just over 364 days of uptime per 365 days whilest Windows gets 437 days of uptime per 365 days. I want one of those windows servers that can accumulate well over a year's worth of uptime in a year.

      Seriously, a faulty software clock is not that great a feature...

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    86. Re:Same as last year. by ElleyKitten · · Score: 1

      Fedora Core is Red Hat's bleeding-edge, community distro. It's not meant for the people who want stability, it's not meant for important servers, it's for people who want new stuff free and in a Red Hat flavor. Red Hat is also only one distribution of Linux out of hundreds. Each distro has it's own documentation, so don't judge all of Linux by one distro's documentation.

      --
      "What is Internet Explorer 7? Are you saying we can't access the normal internet?" - I love tech support. Really.
    87. Re:Same as last year. by misleb · · Score: 2, Insightful

      Can't do Linux? Download it and learn yourself. Anything less is just excuses.

      That is easy to say, but I'm not so sure it is fair. Just installing a Linux desktop or mock server is nothing compared to actually running an maintaining a production system. Sure, you can learn the basics, but you're not going to be proficient (and get good uptimes) until you've had real world problems/issues to deal with. Especially if the Windows admin is too young to have much DOS/CLI experience.

      It helps to have some minor function you can put your first Linux server in. I was fortunate enough to start my Linux "career" at a community college setting in 1997 where uptime was not a high priority. I originally got a Linux box running as a router between a token ring and ethernet networks. And i was able to install a semi-private Linux mail server. I also ran a MUD. Eventually I was confident enough to actually setup a real server... and the rest is history.

      -matthew

      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    88. Re:Same as last year. by FireFury03 · · Score: 1

      ... how many MS shops with an evaluation Linux server (likely installed and administered by someone who, while wholly capable with Microsoft products is a novice to Linux) were included in this "survey?"

      No, sorry, my experience of MCSEs is that whilest they can configure Windows applciations, most of them don't know the fundamentals required to run a bunch of servers - we're talking about really fundamental stuff like IP subnetting, which you need to understand as soon as you get even a moderately sized network.

    89. Re:Same as last year. by phiwholigan · · Score: 1

      "Linux is a hard OS to administer without training. It's not something you can just dive into..." The same can be said of Windows Server Adminstration. You can't just sit down and administer a windows server without training, just because you can open IE and click your way to updates doesn't qualify as administration, either does opening task manager. As far as I am concerned, anyone who says that Linux is "harder" to use really means that they can't take 5 minutes to read a man page or use google. It's not harder, it's just different. I do, however, completely agree with your assesment about the validity of the data. Clearly they did not, even if it was unintentional, survey a proper cross section of server adminstrators. IMHO, RHEL is clearly the uptime winner against Windows.

    90. Re:Same as last year. by SillyNickName4me · · Score: 1

      I don't know, but I find that just like on slashdot, many users hate to RTFM/RTFD, so there is a good chance it is just laziness, not a real lack of documentation that drives new users to post on the mailing lists (or in this case such a lack of linux documentation that converts to OpenBSD post with out realizing the documentation is all pretty and easy).

      Definitely.. but that just makes me wonder... they have to read the answer either way.. Why also use someone elses time....

      Look at any Linux IRC channel for proof postitive in real time. Many questions can be self answered in less time with man than it takes to wait for a response on IRC

      Whereas on many a FreeBSD channel the nicest response you can expect is being told what exactly you should read for finding the answer... getting flamed is not impossible at all..

      , but people will sit and wait for someone to answer. Though, maybe there is a learning curve that makes using documentation or man pages daunting or difficult for new users.

      I think there are at least 2 things causing this..

      1. Many people seem to want the shortest way to something that at least works, and then customize it to their needs afterwards instead of 'building something to spec'.

      2. The 'just tell me how to do it' part could be lazyness, but I rather regard it as an attempt to optimize the result of the efford being spent (to its ultimate consequence, full result without efford).

      Once you know where to find the answers (or how to use a search engine well....) the best result for efford is often to go look for answers yourself, but the first is not something you'd expect from a new user, and the later is something many people seem to have trouble with..

    91. Re:Same as last year. by fatboy · · Score: 1

      Seriously, a faulty software clock is not that great a feature...
      I saw one of my Linux 2.2 servers roll over to "0 days" uptime after almost 2 years of uptime. This problem was fixed in 2.4 :)

      --
      --fatboy
    92. Re:Same as last year. by GuidoJ · · Score: 1

      These most notable results from the 2006 survey are more informative than the yahoo blurb.

      Based on that I created the following ranking:

      1. Custom SuSE
      2. Traditional Unix
      3. Novell SuSE, Custom RedHat, Windows Server 2003
      4. RedHat Entreprise, Windows Server 2000

    93. Re:Same as last year. by irtza · · Score: 1

      The only way I can make sense of a number as high as 20% would be to think its being confused with downtime, or if she was using the "uptime" shell utility and looking at the number there. I wouldn't really be surprised if that is what is being referred to. Otherwise, I agree - anything approaching 80% uptime would not be considered a server by my book. Perhaps if you look at it as days without downtime... you know what, its not even worth considering. Whatever that number is supposed to mean, it has little baring on me or my choice for server; I run linux on the desktop, fat chance I'd put something different on a server.

      --
      When all else fails, try.
    94. Re:Same as last year. by Anonymous Coward · · Score: 0

      Most competent admins can spell competent.

    95. Re:Same as last year. by RobertLTux · · Score: 1

      and my question is how much of that downtime was "commanded" v "uncommanded" adn what is the realative patch level of the machines in question?

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    96. Re:Same as last year. by tomhudson · · Score: 1

      Translate this into consumer products:

      Would you accept 20 hours of downtime a year for:

      • Your toilet?
      • Your tv?
      • Your phone
      • Your dvd player
      • Your car?
      • Your electrical power?
      • Your running water?
      • Your bank machine?
      • Your microwave?
      • Your oven?
      • Your coffee maker?
      • Your fridge?
      • Your internet connection?

      Bragging about "only" 10 to 20 hours of downtime per year is for people who have bought into the whole "10 hours is 99.999% availability, which is excellent" midnset. 99.999% availability for ANY of the above services would be a disaster (nobody would accept having to reboot a toilet,or having to take it "offline" for a few hours during peak demand). We demand, and GET, much better than that everywhere else. And if you check the netcraft uptimes, we can also get it in the OS Server world.

    97. Re:Same as last year. by zootm · · Score: 2, Insightful

      Can't do Linux? Download it and learn yourself. Anything less is just excuses.

      Easing self-teaching is useful, but it's hardly an excuse for poor or sparse documentation. Self-teaching inherently takes more time (and time is money).

      It's easy to learn to do simple things (as in your library example), but where complex business needs are involved, things can get more complex extremely quickly. Documentation and tools help greatly at this point.

      The fact that one can teach oneself for free is a great advantage of Linux. If one needs to do so, there's clearly a problem, in particular for business use. This is why supported, documented projects are generally the only ones that are touched by business. Now, I can't speak specifically for the quality of Red Hat et al's support or documentation — my *nix work at my work tends to be on Solaris — but if it's of poor quality, that's definately a huge problem for business use of the technology.

      While your suggestion to "download and learn it yourself" is fine for building up experience, but if you're the IT technician lumped with a tight deadline to get a system you're unfamiliar with up and running, lack of documentation could lead to time being wasted, and mistakes being made, simply because there's not enough time to trawl through internet boards and the like looking for the "correct way" to do things.

      There is, of course, the argument that *nix boxes should only ever be administered by experienced *nix admins, but (especially in small companies), this is not something that it is practical to ensure.

    98. Re:Same as last year. by alienn · · Score: 3, Funny

      Believe or not, by linux can do this also. Just get a multi socket server and run debian woody on it. You'll get uptime*sockets...
      I ran this and wonderes how I could have 28days uptime in one week... *g*

      Cheers
      Alienn

    99. Re:Same as last year. by PFI_Optix · · Score: 1

      As far as I am concerned, anyone who says that Linux is "harder" to use really means that they can't take 5 minutes to read a man page or use google.

      Linux is harder to learn, not to use. It relies on command line a good bit...which isn't a bad thing, but it does make the OS far less intuitive compared to the "use GUI or die" approach that MS has taken.

      Man pages are sometimes convoluted, too technical for a Linux noob, or just downright poorly written. I've given up on a task more than once because the man page was intolerable and Google failed to yeild any useful results.

      The advantage MS has over Linux in the server arena is that there seems to be a lot less to memorize. If I forget how to do something in Windows, I can click through tabs until I see the setting I'm looking for. If I want to take the "click it until I get it right" approach, I can resolve most problems by trial and error in a fraction of the time it would take me to look up a solution to a Linux problem and implement it. I guess in that sense, Linux is harder to use...if you don't know exactly what it is you want to do or where to find out how to do it.

      Let's go with an example: Say someone wants to set up a basic Linux file server. All they want is a base installation with whatever they need to share files and administer those shares. They'll get around to learning the rest of the OS later, they have a practical purpose in mind for Linux and want to implement that now, not in a month after they learn the OS well enough to competently install and configure it. Can you find something that would help a person with that? I sure can't.

      --
      120 characters for a sig? That's bloody useless.
    100. Re:Same as last year. by Tim+C · · Score: 1

      It could even bring it down, if for example you didn't know to switch off logging (or switch on a script to clear the logs out occasionally), a partition filled up, and an essential service choked because of it.

    101. Re:Same as last year. by pizzaman100 · · Score: 1
      Windows security patches are typically released once a week.

      Microsoft's security patches are released once a month, not once a week. Although once or twice a year they may make an exception for a particularly dangerous exploit. It's a good bet that you will need to reboot about once a month for Windows security patches.

    102. Re:Same as last year. by colinrichardday · · Score: 1

      Linux is harder to learn, not to use. It relies on command line a good bit...which isn't a bad thing, but it does make the OS far less intuitive compared to the "use GUI or die" approach that MS has taken.

      Man pages are sometimes convoluted, too technical for a Linux noob, or just downright poorly written. I've given up on a task more than once because the man page was intolerable and Google failed to yeild any useful results.


      I don't know if I want noobs administering my servers.

    103. Re:Same as last year. by swv3752 · · Score: 1

      Cripes, my Mandriva desktop has about 20 hours downtime, and that is including reboots into Windows to play games, and reboots into various other Distros to test.

      Oh, wait a minute there was few days when I was without power due to a Huricane. I suspose it could have been up, but I felt keep my food fresh in the 'Fridge was more important.

      --
      Just a Tuna in the Sea of Life
    104. Re:Same as last year. by Cal+Paterson · · Score: 1

      Meh. Wikipedia runs entirely on Fedora. It might have some slight dependance on skill of your hackers, but other than that they'res not much difference.

    105. Re:Same as last year. by timrichardson · · Score: 3, Funny

      This is easy to explain. The Windows server is installed on Mars. This allows 437 days of uptime and still plenty of time for patch installations.

    106. Re:Same as last year. by mliikset · · Score: 1

      I think it was an aggregate score, based on the number of (machines running Linux x uptime per machine). It is probably culturally significant.

    107. Re:Same as last year. by QuantumRiff · · Score: 1

      I have a mail server that runs Sendmail, Virus scan's, listserve stuff, LDAP, and calendaring. My buddies work has an exchange server that offers very comparable feature sets, and about the same size of an organization. We have roughly the same uptime over the course of a year. I think I rebooted a couple of times to install newer Kernels for RHEL3 that had security problems. So we probably had 30 minutes of downtime a year. (mostly at 3am on monday mornings). My buddy has about 30 minutes of downtime also, except he has a 2 server cluster of exchange servers. So both servers go down for a total of 30 minutes a year (at the same time). The exchange servers are very nice rack mount, dual xeon HP servers with 4GB of ram each, and big raid 5 arrays. My server is an 1.5Ghz Dell desktop with 1GB of ram (of which it uses about 300MB) and a 60GB IDE drive. And the only cost for me besides the $800 desktop was the calendaring software. Everything else is opensource.

      --

      What are we going to do tonight Brain?
    108. Re:Same as last year. by swv3752 · · Score: 1

      No the GP is saying that if someone has a problem with the default install of Apache in FC5, then they could install thier own copy with whatever options they want enabled. They are not expected to write install scripts, just follow a recipe of installing from source.

      --
      Just a Tuna in the Sea of Life
    109. Re:Same as last year. by Pollardito · · Score: 1
      That said once a server is setup and in production why the heck will a lack of documentation bring it down ?
      It won't bring it down, but it might keep it down.
      a poor understanding of how to configure the server could also mean that it is up but not totally stable, so it might stay up until some device kicks in that's misconfigured or something similar.
    110. Re:Same as last year. by iamacat · · Score: 2, Interesting

      I have no idea where you live, but electric and water outages happen in most apartment complexes perhaps once in a couple of month and bring down toilets, internet connections and nearby ATMs. As for cars, they go down for maintenance for at least a day every six month and nobody complains. If I go to ebay.com or something and it's down, I'll just try again the next day, big deal.

    111. Re:Same as last year. by Master+of+Transhuman · · Score: 1


      Neither can anybody else apparently from the fifty posts above trying to do a simple percentage multiplication.

      Jesus!

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    112. Re:Same as last year. by Master+of+Transhuman · · Score: 2, Funny


      What if you put a Linux server on Venus?

      Then Windows is from Mars and Linux is from Venus?

      I smell a book franchise here.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    113. Re:Same as last year. by buysse · · Score: 1
      we're talking about really fundamental stuff like IP subnetting, which you need to understand as soon as you get even a moderately sized network.
      Larger companies, like the ones likely surveyed, will have CCNAs or equivalent to do that for you. In most cases, one person isn't responsible for both a network and servers. People with servers will request a jack be connected, just like a desktop tech, and they might get to specify what vlan it's on (for firewall/security zone reasons). They'll be assigned an IP address and a jack will be connected for them -- no knowledge of networking is really required, at least not at the level of being able to figure out that a /27 has a netmask of 255.255.255.248, or what the broadcast address for that subnet would be given the mask and an IP from the network. That information is provided by the network administrator.

      I don't disagree that understanding should be required to admin servers, but that's not the reality.

      --
      -30-
    114. Re:Same as last year. by Master+of+Transhuman · · Score: 1


      The documentation argument is TOTALLY bogus, not just a little.

      Any server admin who doesn't have the manual for his system and every piece of software on it that could impact uptime is an idiot.

      And there are manuals and books for every major Linux distro, desktop and server. You can even download them for free from alt.binaries.ebooks.technical or other sites that distribute copyrighted stuff. And all the major distros have server admin manuals available for download.

      What Yankee might be saying is the time to look up something IN the manuals. I don't see how that would be any different between Linux and Windows, except the possibility that for a minor outage, you only need to click something in Windows, whereas in Linux you might have to do a command line syntax search - obviously slightly harder. You still have to figure out what and where to click in Windows, and in Windows 2003 Server that is NOT easy, given the mass of menus, dialogs, checkboxes, policies, ad nauseum.

      This could hardly translate into two hours per incident unless the reason for the crash is really bizarre.

      Contrast this with trying to just configure basic wireless in Windows XP. You get everything set up EXACTLY the way the books say - and it doesn't work. Worse, you uninstall McAfee or some other piece of software and Windows immediately destroys the IP stack, necessitating an hour of hunting for the way to reinstall the stack on top of itself to correct the problem (if you're lucky - I've run WinSockFix and sometimes it does nothing to correct the problem.)

      I've spent four hours trying to get wireless working in Windows XP with a couple clients now and eventually gave up and told them to reinstall XP. This is the ONLY guaranteed way to get wireless working in Windows XP.

      Compare that to Linux where it may be hard to get the wireless working due to relatively poor wireless AP/card vendor support for Linux, but once it's up, it runs fine forever. Whereas if you use wireless in Windows for a while, it will eventually hose itself again and stop working for no known reason - and then can't be restarted without a stack reinstall.

      Again, THE number one problem in Windows is that goddamn Registry. It is utterly unreliable and fragile.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    115. Re:Same as last year. by Master+of+Transhuman · · Score: 1

      "don't you dare install anything on a working Windows server "

      Don't UNINSTALL anything, either - Windows will instantly crash the IP stack, if the software being uninstalled has anything to do with the stack.

      I've uninstalled McAfee on a client's machine and instantly the machine would not connect to a Linksys router it was connecting to fine a minute before.

      Windows Registry is the biggest piece of shit on Windows. It's a disaster for reliability.

      And on Windows XP, unlike 98 and 2000, you have to jump through hoops to reinstall the IP stack.

      --
      Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
    116. Re:Same as last year. by supervillainsf · · Score: 1

      1. Many people seem to want the shortest way to something that at least works, and then customize it to their needs afterwards instead of 'building something to spec'.

      2. The 'just tell me how to do it' part could be lazyness, but I rather regard it as an attempt to optimize the result of the efford being spent (to its ultimate consequence, full result without efford).



      I think both of these address exactly what I was saying in the second part of my post. I understand that it is unrealistic to expect every user out there who wants to host a few webpages to go through the process of installing apache from source and at least becoming familiar with the documentation instead of just using a package manager or clicking on the "web server" box when they do the initial install, but per a previous post the problem of the root directory changing between one fedora release to another becomes moot if you have spent any decent amount of time configuring apache since you know exactly what you are looking for. So then it becomes the users responsibilty to learn what they are working on instead of relying on the community at large to get it done easily. That is not to say that every seemingly stupid quesion should get flamed, but rather by extension it becomes the community at large's responsiblity to promote user competence and the responsibility of developers to make documentation a realistic read for people who don't have CS degrees. When I started out I was definately one of those people looking for the easy answer partly because of the "Damn it, just work" mentality, but also becuase I felt that much of the documentation was geared torward someone with considerably more experience and understanding than I had. But, the most helpful answers to my questions weren't the ones where it was just thrown out there, they were the ones where I was told why I was having a problem and where to look for the answer. After all, if you want a point and click OS you've got windows and OS X. the great part about Linux and the BSD's is that for a bit more work, you get a whole lot more reward when it comes to software, customization and RELIABLILTY.

    117. Re:Same as last year. by MadChimp · · Score: 1

      The report performs the stats on the downtime. If Linux had an annual downtime of 19.5 hours and this was 20 percent more than w2k3, then
      the ratio is 19.5 / x = 120 / 100, where x is the amount of downtime for w2k3. Solving for x, we see that w2k3 has an annual downtime of 16.25 hours, a difference of 3.25 hours. If Linux had an annual downtime of 10 hours, then 10 / x = 120 / 100; thus, w2k3 has a downtime of 8 1/3 hours, a difference of 1 2/3 hours.

    118. Re:Same as last year. by KinGBin · · Score: 1

      Ha, this must be some of that math windows uses for their progress bars.

    119. Re:Same as last year. by Senzei · · Score: 1
      Meh. Wikipedia runs entirely on Fedora. It might have some slight dependance on skill of your hackers, but other than that they'res not much difference.

      Wikipedia's business is also entirely based on their internet presence. For them it makes more sense to have enough skilled hackers to handle potential employee loss. Most companies do not need servers or highly skilled techs in the same way, and would do better to just buy a support contract instead of paying for skilled people they may not need.

      --
      Slashdot: Where anecdotes and generalizations can be freely substituted for facts, logic, or intelligence
    120. Re:Same as last year. by u-235-sentinel · · Score: 1

      Yankee group can claim no bias all they like - but I am sick of Laura DiDio fud being posted here (Oh she of 'SCO's claims are justified after looking at the source' fame).

      So Yankee Group is claiming SCO did a lousy job in coding Linux? I wonder if that's another lawsuit from SCO. This time against Yankee group for hurting their feelings or something.

      Yes, that was a joke btw :-)

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
    121. Re:Same as last year. by Rhett's+Dad · · Score: 1

      Don't get me wrong... I'm not knocking the production capacity of any of the distributions. I've been living on Gentoo for over 3 years now. No one has to convince me that any distribution is capable.

      People who are comfortable with managing OSs on servers based mostly/solely on their own competence will be found in any camp. But for a company, whose business would be injured by a lengthy outage, having the guaranteed, paid-for support available for their production OS is the final safety net that lies under the level of whether or not TuxDisciple can fix his box's current problem... if he can, great... if not, call support. Without that support, what does the business do when TuxDisciple can't figure the problem out?

      For studies like these, I really think you have to remove from the equation any variables related to systems without support contracts. When you include systems without support contracts, you're having to include all the downtime involved when the admin person had to do all the research to solve the problem. Put that kind of time-to-repair against the same kind of outage where support was called for help.

      Considering that last example further, I'll bet Linux admins are more likely to dig deeper into a problem themselves and stay there longer before calling support that the equivalent Windows admins, probably because Linux allows its admins to actually dig deeper. So, the Linux admins diligence to solve problems themselves may be hurting their "mean-time-to-restoral" measurements when compared to the Windows admins.

      --
      Let me introduce you to my very own DMCA-protected encryption key: BC 1B 64 4A 8D DE 49 E8 C3 7D CC EE 1A AD EE
    122. Re:Same as last year. by git68 · · Score: 1

      I agree, there is a lot of linux documentation online, my main server is an Irix SGI but have several Linux/Windows/MacOSX boxes. Whenever I have to read up on something a lot of the google hits I get are for Linux, I am now well used to man'ing to work out the OS differences and get what I need done.
      I have found that whenever you have a problem someone else has usually been there and Linux users are very good at sharing this sort of information.

      --
      sigpending(2)
    123. Re:Same as last year. by Nutria · · Score: 1
      Let's say your windows server is down for 30 hours in a particular year. That means it has an uptime of 8730/8760 or 99.66%. Your Linux server has 20% more downtime. That's 36 hours per year.

      The "problem" with your analysis is that the article says:
      20 percent more annual uptime


      I put "problem" in quotes, because yours is the correct calculation. Either TechWeb or the Yankee Group screwed up the wording, changing the meaning of the sentence.

      --
      "I don't know, therefore Aliens" Wafflebox1
    124. Re:Same as last year. by Vancorps · · Score: 1
      Your analogy here would make sense if everyone was only running one server per task rather than using fail-over technology. Just because a server goes down for an hour doesn't mean the service is dead. This is why people like having two toilets in their houses so if one gets stocked up you can use the other one while the first one is getting fixed. That way you don't have to do the doody dance.

      Now for further analysis of this analogy. I am part of a rather large event with hundreds of thousands of people that attend. We do indeed shutdown the toilets for preventative maintenance and we do it during peak use. Of course we have lots of toilets so few people are bothered unless they had too much to drink.

      Server uptimes are meaningless in these modern times as long as they don't all go down at once. So I guess its not completely meaningless but I mean that it means less. You have your virtual servers or your network load balancing in place so you take a server down and the end user doesn't have to notice. This is the same regardless of Windows or Linux. Linux has always been good t this functionality but only recently Windows has come into its own in this regard. Clustering for fail-over actually works now for instance and it works fast. Network load balancing in addition to the MS definition of clustering and you've got yourself a cluster with 99.999% uptime. There are occasionally times when it may be necessary to take the whole cluster down like perhaps a disaster preparedness test or god only knows.
    125. Re:Same as last year. by gpw213 · · Score: 1
      I couldn't find the study itself either, but the news release from the Yankee Group that did the study (here) also states:

      In a head-to-head comparison, Windows Server 2003 shows the highest reliability gains, leading Red Hat Enterprise Linux with nearly 20% more annual uptime in similar deployment scenarios.

      Now, maybe what they meant was that Windows gained 20% more than Linux gained, which would be meaningless without hard numbers anyhow, but that is not what they said.

      If you take their "20% more annual uptime" literally, that would imply that if the Windows box had 100% uptime, the Linux box would have been down for more than 60 days. Clearly, this is gibberish.

      --
      However beautiful the strategy, you should occasionally look at the results. -- Winston Churchill
    126. Re:Same as last year. by Bandit0013 · · Score: 1

      "Is anyone really going to notice a 6 hour per year or 0.07% difference in uptime?"

      Maybe not in your particular industry. But banking/financial trading/infrastructure/military etc etc etc would be concerned and notice even slivers of downtime.

    127. Re:Same as last year. by schotty · · Score: 1

      I dont want one of those servers -- working more per year to keep it going ... I work hard enough as is, I dont want to put in 437 days worth of work per year. The 6.5 days per 7 is quite enough :D

      But seriously, that was an excellent assessment. Shows how people can get data and completly mess up the interpretation so the data cannot even be reverse engineered off of the article.

      --
      Sigs are nice guns ...
    128. Re:Same as last year. by Anonymous Coward · · Score: 0

      I figured it out! Those 72 days of earned uptime roll over to the next year allowing *just* enough time to apply patches. So that is how a Windows machine can achieve 100% uptime. I was confused until now. Thank you for clearing that up Didio.

    129. Re:Same as last year. by Nutria · · Score: 1
      Bragging about "only" 10 to 20 hours of downtime per year is for people who have bought into the whole "10 hours is 99.999% availability, which is excellent" midnset.

      20 hours downtime per year is still 99.772% uptime, which is nothing to sneeze at.

      1.5 hours per month scheduled off-peak downtime just doesn't matter, unless you are running a 24x365 application.

      99.999% availability for ANY of the above services would be a disaster (nobody would accept having to reboot a toilet,or having to take it "offline" for a few hours during peak demand).

      5 nines uptime is 5.25 minutes per year. My (low-flow) toilet has been clogged more than that this year.

      --
      "I don't know, therefore Aliens" Wafflebox1
    130. Re:Same as last year. by styrotech · · Score: 1
      Windows doesn't have 20% more uptime, Windows has increased their uptime by 20% while Linux was increased by (insert some random number here)

      What's the bet that 20% increase in uptime is just due to MS saving up all their patches into larger sets of monthly updates. Disclaimer: I can't remember when they started doing that and have no idea how well it correlates with the timeframe in the study.

      Whereas Linux kernel patches may be released anytime, MS patches are now only released in groups once a month. Easy accounting trick to reduce total downtime due to reboots at the expense of slower patch release.
    131. Re:Same as last year. by Evil+Adrian · · Score: 1

      I have to laugh... because you linux people are so retardedly hard-headed.

      *** If you want more people to use linux, make it easier to use. *** After someone works all day 5-6 days a week, they are disinclined to come home and WORK MORE. Why am I going to take the time to learn how to work linux when Windows is easier and gets the same job done?

      Cuz it's free? Time == money. Waste of time, waste of time.

      PS I know how to administer linux, so don't tell me I'm ignorant, you need a better argument than that.

      --
      evil adrian
    132. Re:Same as last year. by tomhudson · · Score: 1

      Gee, I don't know where you live, but they were changing transformers in the area all last week, and they made sure that everyone was provisioned from another part of the loop. Not one minute of down time.

      When they changed the transformer right outside last year, they passed around notices the day before saying the power could be out for up to 3 hours - it was out for less than 10 minutes.

      As for water outages, the city had to shut off the water last winter for a bit while they repaired a broken street main, but that's the only time in the 6 years I've been living here. When they dug up the street a block down for major work (a month), they made sure everyone was connected to an alternate water source.

      As for cars ... mine gets an annual oil change (15 minutes), and maybe an hour or two of maintenance work a year (last year was a cv joint, the year before, the other cv joint ... expected with over 200,000 km, but not something that takes much time, and certainly not a day).

    133. Re:Same as last year. by SillyNickName4me · · Score: 1

      Definitely.

      A slightly related 'rant'..

      I spend time on some of the freebsd irc channels out there to help people, and I usually try to help them finding out how to solve their problem instead of just giving a simple direct answer, but in the end both can become very tiresome to do, esp when answering basicly the same questions over and over. I think that is part of why many people on those channels don't even bother trying to help unless you show clearly that you are not asking for the easy way out (why do you expect me to spend the efford on helping you while you didn't spend the efford on trying to find/read/try things). I just disconnect when I feel like that and return a few days or at times weeks later.. While I appreciate the enthousiasm on the #linux channels, the questions there drive me to disconnect in hours if not minutes usually :)

    134. Re:Same as last year. by Anonymous Coward · · Score: 0

      You are arrogant. Just like all the other close-minded slashdot linux zealots. Your arrogance turns my stomach.

    135. Re:Same as last year. by tomhudson · · Score: 1

      5 nines uptime is 5.25 minutes per year. My (low-flow) toilet has been clogged more than that this year.

      I feel your pain ...

      Can I interest you in a black market Canadian Loo?

      The low-flow toilets seemed like a good iadea at the time, but if youhave to flush them 2, 3, 4 times, I would imagine you're not going to see much, if any, savings in water consumption.

    136. Re:Same as last year. by syrrys · · Score: 0

      Hmmmmmn, so how many MS shops with an evaluation linux server (installed by their clueless MSCE) were included in this "survey". Isn't that knid of the point? The fact that there is such limited documentation available to said "clueless MCSEs". Shouldnt the documentation be made so abundant and readilly available and understandable that anyone with a strong tech background can set up and manage a Linux server? Don't you think that would decrease the amount of reported Linux downtime? Shhh, little one, go to sleep. And next time, check your M$ bashing at the door, you yard ape.

      --
      "Patience is not a virtue, it's a waste of time."
    137. Re:Same as last year. by jibjibjib · · Score: 1

      I'd definitely accept an Internet connection downtime of 20 hours/year. It would almost certainly be better than the dodgy ADSL connection I have at the moment.

    138. Re:Same as last year. by OmnipotentEntity · · Score: 1

      You don't have to be neutral to be right. In fact, if you're completely neutral in an argument that has a right and a wrong, you'll always be wrong.

      --
      "Build a man a fire warm him for a day, set a man on fire and warm him for the rest of his life."
    139. Re:Same as last year. by Anonymous Coward · · Score: 0

      The problem is that many W*ndows admin face the same problem that the poster cited for Linux admin: lack of knowledge, experience, and training on the platform. I'd say there are more inexperienced people using W*ndows than Linux/UNIX because with W*ndows, you can get away with not knowing anything because it babies you the whole way through. Will it run with top efficiency? Of course not.

      I'm a Cisco, Linux, Novell guy. The W*ndows admin that I know and work with know how to use W*ndows as a desktop and think that lets them use it as a server. They know very little about networking -- certainly not enough to administer their own networks and servers, which makes interacting with them a challenge.

      So, your average W*ndows admin doesn't have the skill-set to be -capable- of learning to use Linux, regardless of whatever piece of paper they've managed to buy that puts letters after their names. These are the people who are raised on W*ndows 95 or higher and who barely know that something called a command prompt exists. The ones who lived in the DOS days are marginally trainable. Forget anyone else.

      My own background makes it hard to work with the way M*crosoft does things as well, since they tend to change the names of everything and hide it being a GUI to make it "easier". There really is a gap between Linux/UNIX and W*ndows administration.

    140. Re:Same as last year. by jackspenn · · Score: 4, Insightful

      It is 20% better then the Linux downtime. So that would be that Windows is down about 16 hours a year using the 20 for Linux in your example.

      Couple of points as an RHCE that does both Windows and Linux, I can say that the more I am called to fix Linux machines as an outside consultant the more it pisses me off that each system is configured to the personality of the admin who built it and left, rather then a proven and tested standard. That adds to the amount of time it takes to get a system fixed because there are various smtp, pop and imap servers and various ways to do things that could be the issue with e-mail on a Linux machine, that adds to longer discovery time and in turn longer time to final resolution. Counter that with Exchange 2003 that has published best practices and in most cases one or two ways do do something. This should be common sense to most /.ers. Exchange will not send mail. OK, check the mail queues and the services, look in the event logs. Linux system will not send mail, OK, first figure out what smtp deamon they are using, is it sendmail or not, if not, what. Is it running? Oh, I have two sendmail services, one was installed by RPM, the other was compiled from source, but they previous root user remove those configuration files. And on and on sometimes.

      Personal experience has taught me two things:

      1). Just because I like Linux, doesn't mean it is perfect. Support issues like undocumented server settings, admins who delete or move the source configs they used in building a package and admins who do things "just to be different" hurt Linux uptime. Also when a company has a Linux server and Windows techs, they will let the Windows techs beat on it like monkeys before calling an outside consultant who costs money; that leads to a large part of that 20%.

      2). Your post about 437 days was retarded. No doubt retards everywhere will mod you up as insightful and informative, but that makes your comment no less annoying to people with brains.

      - Eric

      --
      Respect the Constitution
    141. Re:Same as last year. by Domstersch · · Score: 1

      Would I accept 20 hours of downtime a year for my internet connection? Hell yes! Where do I sign up?

      --
      =w=
    142. Re:Same as last year. by reanjr · · Score: 1

      Well, I'd better accept it.

      Toilet and running water don't go out that much, though a few years ago they were out for a few days, giving them an average of about 24 hours per year downtime.

      My computer (Windows) has some of the least downtime (excluding power outage). Updates from Windows Update are once per month, so I could have at most 5 reboots since the beginning of the year for all of 45 seconds to 1 minute each. So an hour would be a liberal estimate on downtime.

      If you include the time I wait while my old DVD player fails to read a disc or locks up temporarily, it far surpasses my PC on downtime. In addition to electrical outages, my cable TV goes out for about 10 hours/year.

      My car has some downtime each year, though its hard to compare something that can't reboot itself and won't just come back on on its own. The last time I took it in for repair to the dealer, it took them almost a week to diagnose the problem.

      My bank's local branch's ATM was down for over a week last year.

      Microwave, oven, coffee maker, fridge have been chugging along fine except during the power outages, so no complaints there.

      Internet goes out periodically and unexpectedly every once in a while for up to an hour or two, in addition to scheduled maintenance about once per month for an hour or two.

      Phone doesn't have downtime, but then that's what happens when the government forces their competition to maintain uptime.

      So, in ascending order of downtime: phone, oven, microwave, fridge, coffee maker (none), Windows (1 hour), DVD player (3 hours), TV (10 hours), toilet, running water (1 day), internet (1.5 days), electricity (2 days), ATM (3 days), car (4 days)

      So I think 10-20 hours downtime is very reasonable for a consumer item and is perfectly acceptable for a noncritical device.

    143. Re:Same as last year. by tomhudson · · Score: 1

      That's one reason why I didn't bother with ADSL - my cable connection (10mb/s down - 1mb/s up) has been rock solid for the last 2 years. At one point (before I got a hosting account elsewhere for my sites) I was running them off the cable line 24/7, for something like 4 months, while downloading "stuff". There was one month of almost 1/3 TB of transfer, and they didn't complain ...

    144. Re:Same as last year. by tomhudson · · Score: 1

      Sorry, you'll have to move to Kanuckistan and get a cable modem. 10mb/s down - 1mb/s up, no limit on transfer, IP changes maybe once or twice a year, $65/month Canadian + taxes.

    145. Re:Same as last year. by Cal+Paterson · · Score: 1

      You make a good point. I have changed my mind.

    146. Re:Same as last year. by pete-classic · · Score: 0, Offtopic

      Also, giraffes aren't pink.

      What are you driving at?

      -Peter

    147. Re:Same as last year. by Zemran · · Score: 1

      But banking/financial trading/infrastructure/military etc etc

      You mean in situations where only a moron would be using anything other than a Sun system.... The article is rubbish for all the afformentioned reasons (lack of true comparison and no real data etc.) but the reality still comes down to a matter of choice and horses for courses. Windows is fine in the back office if you do not have good IT staff (you should still put Macs out front :). Linux is better if you have competant IT staff and Sun are still the best. Linux does not have the great cost saving because you still need the support lines which cost money and which this report seems to have overlooked. Windows cannot do a better job because what it does is decide for you what you need and that means that someone in Redmond decided what you need several years ago without ever meeting you. This is only any good if the person in charge has little knowledge of what they are doing.

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
    148. Re:Same as last year. by Nutria · · Score: 1

      I feel your pain ...

      Can I interest you in a black market Canadian Loo?

      The low-flow toilets seemed like a good iadea at the time, but if youhave to flush them 2, 3, 4 times, I would imagine you're not going to see much, if any, savings in water consumption.


      It's especially aggrivating since I live within eyeshot of the largest river in North America.

      --
      "I don't know, therefore Aliens" Wafflebox1
    149. Re:Same as last year. by mr.mighty · · Score: 1

      It's the only way Microsoft can increase revenue on their annual licences.

    150. Re:Same as last year. by Antique+Geekmeister · · Score: 1

      Why waste 2 hours digging for an obscure Windows bug when all the Windows troubleshooting guidelines say "Have you rebooted the system"? It's far too often the fastest fix to get the system back online, especially for Exchange servers or Windows machines running Oracle.

    151. Re:Same as last year. by EvilSporkMan · · Score: 1

      1. Download and burn Debian stable install CD.
      2. Run the installation.
      3. When prompted to select packages, choose "File Server" and anything else that looks like what you need. Avoid manual package selection.

      What was so hard about that?

      --
      -insert a witty something-
    152. Re:Same as last year. by stor · · Score: 1

      Can't do Linux? Download it and learn yourself. Anything less is just excuses.

      OK so you have installed Linux for the first time. Where do you start? What's the most effective way to familiarise yourself with the environment? Should these noobs learn the GUI admin tools first, then try to grok the generated config files and scripts? Should they grab a Linux reference manual from a bookshop/library and start following the SH tutorial? Or maybe just fire up firefox and point it at TLDP or the distro's docs?

      That's the sort of problems these Linux noobs have. The *nix universe is vast and takes a number of years to get a decent understanding of. I can imagine the dread of some poor noob only familiar with Windows who has been ordered to get Oracle up and running on RHEL. If the noob isn't scared, (s)he should be.

      I agree with you that you need to roll your sleeves up and do a Linux install on some old box kicking about and have a play. I'll add: it helps if you enjoy learning this stuff and are motivated because it's a long road and there are frustrating times ahead (also heaps of fun and geeky stuff along the way).

      Cheers
      Stor

      --
      "Yeah well there's a lot of stuff that should be, but isn't"
    153. Re:Same as last year. by Robber+Baron · · Score: 1

      Let's say your windows server is down for 30 hours in a particular year.

      Then I'd say it's time to fire your admin!
      I doubt I've had more than 3 hours cumulative of unplanned outages on any of my Windows servers (2000 and 2003) in the last year! I took two down to swap their tower chassis' for rack mounts, and I swapped memory in one, but those are planned outages and the chassis swap wasn't really a necessary one.

      --

      You're using her as bait, Master!

    154. Re:Same as last year. by Bipoha · · Score: 1

      It helps to have a goal. I don't know how many people I've seen install linux without a reason to. Have a goal like, "I want to set up a linux SMB file server," or "I want to burn a CD in linux." It helps to have a goal, so you know when you've accomplished a step in "learning" linux. You learn better when you have a light at the end of the tunnel, otherwise you'll hit a few hurdles and give up thinking, "Meh, I don't know what I was going to do anyway."

      Oh, and there's ample documentation for linux these days. And if you find yourself recompiling the kernel, then chances are you're tackling a larger task than you should be for a beginner. I'm well versed in linux, and I haven't had to recompile a kernel in a few years.

      As for Windows vs. linux, I'd much rather debug a problem in linux. I don't know how many times I've tried to fix a broken Windows 2003 Server problem, and not find anything in their useless "event viewer." Give me actual log files. Give me utilities like 'strace'. Design a standard location to put configuration options. Having to right-click on everything to find the option you need, only to find out it's hiding under 3 icons, one of 5 tabs, then another button is rediculous.

      In unix, it's either in the service's installation directory, or in /etc. Heck, the man page usually tells you where the configuration files are.

      I'm an admin. I prefer linux. Compared to Windows, everything just makes more sense.

      Here's a typical day's routine that perpetuates my windows frustration:

      1. I arrive at work, and take my laptop out of my backpack.
      2. I connect the ethernet cable into the wall jack.
      3. I boot up, login, and start SSH'ing and web browsing with a 1Gbps connection.
      4. About 10 seconds later, my laptop tells me "There are wireless networks available."
      5. I think to myself, "I don't care. I'm already connected to the network, thanks."
      6. The "chat bubble" doesn't go away as quick as I'd like.
      7. I go to click the tiny [X] box in the corner, only to miss-click and bring up the list of wireless networks instead.
      8. At about step 5 I have stopped working, and started fighting with the user interface. This isn't how computers are supposed to work.

      I don't even want to admit how long it took me to find the option to turn off the annoying, "You have unused items on your desktop" notificaion.

      Windows has its purposes and uses, but when it breaks, and I have to try to fix it ... it annoys me to no end. Thank goodness Google is there to ease the pain. They'll help you with linux too, of course.

    155. Re:Same as last year. by IchBinEinPenguin · · Score: 1

      *nix admins seem to consider learning windows to be somehow beneath them, ...

      I consider it to be a bit pointless 'cos you just have to learnt it all again when the next update comes out....

    156. Re:Same as last year. by FireFury03 · · Score: 1

      99.999% availability for ANY of the above services would be a disaster

      This all depends when the downtime occurs. Are you measuring total downtime or unplanned downtime?

      Your toilet?

      Do you actually need to use the toilet 24/7/365? If it's down for 5 minutes can't you just hold it? And if you think about it, there is essentially "planned downtime" on your toilet while you're waiting for it to refill the tank after flushing it. ... big list of other things that wouldn't be a major problem with having a few minutes a day downtime ...

      Your internet connection?

      I think you will struggle to find a residential ISP that guarantees your internet connection won't be down for 20 hours...

    157. Re:Same as last year. by rastos1 · · Score: 1
      Now I'm not saying microsfts documentation is any better, but they make up for it with consistency in the setup. Pretty much once things are set with M$ they are there. By example, You may not like the registry but its pretty consistent in how it works from win95 to win 2003.

      Try this page or any links on it.

    158. Re:Same as last year. by Anonymous Coward · · Score: 0

      I doubt I've had more than 3 hours cumulative of unplanned outages on any of my Windows servers (2000 and 2003) in the last year!

      Yeah yeah, that's easy. Planned downtime: 364 days 12 hours. Unplanned downtime: 3 hours. Total uptime: 9 hours.

      Planned reboots every hour does not count as a stable OS, but with your way of calculating it, it would be the best uptime for a Windows machine ever.

    159. Re:Same as last year. by Bert64 · · Score: 1

      That's easy, it just has to do with the system clock on windows being completely unreliable.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    160. Re:Same as last year. by Bert64 · · Score: 3, Informative

      In the case of redhat, you can use the standard mail systems shipped with the OS... Infact, you should never install things manually because then you won't be able to update them using the system package management system.

      The same problem can occur with windows, people could be running any one of many mail servers on it, and they won't all be centrally updated.

      I have encountered the same problems you describe with multiple systems, a consultant sets up the machine and then leaves, it happens with windows too, but less often, and it's much harder to fix when they've made all kinds of weird registry tweaks, usually the fix is to reinstall, leaving the same problems for someone else in the future.

      There really is no excuse for leaving multiple copies of sendmail installed, some from source and some from rpm... But quite often it's necessary to do manual tweaks to any system to make it behave in the way you want... There's also no excuse for not installing your packages through whatever package management system exists, so you can keep track of them and update them more easily.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    161. Re:Same as last year. by Anonymous Coward · · Score: 0

      "I doubt I've had more than 3 hours cumulative of unplanned outages on any of my Windows servers (2000 and 2003)"

      So if you plan to have your server turned off the whole year except for one hour, you must be a really excelent sysadmin working on a really good OS with no more than one year of unplanned outage *guaranteed*.

      Uptime is uptime, and downtime is downtime. Planned/maintenance outages still are outages/downtime.

      All in all, it's just curious how many studies go against clear and plain evidences from the sysadmin community. I can bet I see more uptime on "my" linux/unix based servers than on "my" windows ones, and so the same about those in my immediate environment. Certainly that's circumnstancial evidence, but it seems everybody has the same "circumnstancial evidences" than myself.

      Anyway, what should it matter to the company that hired me that the whole world uptime average for FooOS were 0.1% as long as FooOS on *their* environment makes 99.99%?

      It's a bit like spam, and that scares me. There're spammers because after all it makes economical sense to them. These "studies" are not cheap, so they must make economical sense to the ones that pay for them... and that means that managers all around the world are more inclined to believe to (very probably) biased "studies" from a "who knows it" consultancy firm/think tank instead to believe the hard data they can take from their own hardware/systems and tech professionals.

    162. Re:Same as last year. by Nutria · · Score: 1
      You mean in situations where only a moron would be using anything other than a Sun system....

      I want my Really Important Data watched over by a mainframe.

      --
      "I don't know, therefore Aliens" Wafflebox1
    163. Re:Same as last year. by tomhudson · · Score: 1

      On the internet front, my connection's uptime over the last year has been 100% (and its been on for long periods 24 hours a day). The box I'm typing on is 5 year old, and the only downtime its had in the last year was to install a new version of suse, a second video card and monitor, and a 250 gig hd.

      As for the toilet, when ya gotta go, ya gotta go. Besides, its also my dogs drinking bowl. For it to be unavailable would be a disaster (and as far as the "planned downtime" while the tank is refilling, I guess you never heard of a "courtesy flush" - doesn't stop you from continuing your business, but it does clear the air.

      I find it incredible that posters are justifying 20 hours of downtime for their net connection per year or a server as normal. Or outages of basic services like water on a monthly basis.

    164. Re:Same as last year. by MrSenile · · Score: 1

      Overall, I agree there should be some learning curve, classes, or at the very least a central location for documentation with regards to Linux.

      I'm a Unix Admin by trade, and was MCSE certified in NT 4.5 during the blue moon years ago. I'm certified in HPUX 10.02/10.20, AIX on RS6000's, and Solaris 8-10 on blade 150's upwards to the 25K's.

      Unix by default blows for documentation. Including, but not limited to Solaris. The manuals read like sterio instructions for anyone who doesn't have a decient background in the technology at hand.

      Windows, for different reasons, also blows for documentation. Most of their documentation is geared around pre-programmed maintenance and mid-level administration. If you want to do severe tweeks to the registry, maintenance, or trying to figure out why 'Stamped Document X on how to fix the IIS server isn't working' you have a hell of a time finding the solution. Sometimes more so then new people trying to find out how to set up (as an example) samba on linux.

      Is the documentation and answers out there? Of course they are. But that's not the point. The point is what was mentioned earlier by someone else. Time is money. Corporations drop deadlines on your desk, on things they have known months in advance, and only give you 2 days to work on it.

      Will you do the 'right thing' and put it on the 'right hardware' or will you do the fast thing, get it up, get it running and save your job? I bet most people choose door #2, and they will continue to do so because regardless of the fact that Linux and Unix tends to be more reliable, and definately more robust, especially for threaded and multi-processor applications, the family and their need to provide for them come first, so they'll use what they're used to.

      If we, as unix admins, want to change this, we should set up a central hub for all the documentation that we run into that cause us 'issues'. Make a huge WIKI or something. Publish it on the net. Make a huge database of 'Windows to Unix conversions'.

      Have it such that it says something of the sort 'Instead of going into registry X to tweek the IIS entry of Y, you would open up configuration file A, in subdirectory B for said change'. And for systems that are set up non-standard, show them how to find what they're looking for, even if the answer is 'find / -name apache.conf'

      Once you provide the answers on how to find the solutions, you'll find a lot of these 'microsoft admin drones' that people seem to be snarking on, are very intelligent people, who if given half a chance, can be a great addition to the unix world.

      They just need some direction. You know, just like we all did when we started, even if it was back in the early 80's like myself.

    165. Re:Same as last year. by Robber+Baron · · Score: 1

      Well then I'd say the cumulative total is about 5 hours, and I'm being generous. In reality it's less than that.
      It's not hard to acheive if you set them up correctly.

      --

      You're using her as bait, Master!

    166. Re:Same as last year. by phiwholigan · · Score: 1

      goto google.com. type in "linux file server". 3rd link down. http://www.smallbusinesscomputing.com/webmaster/ar ticle.php/3362001 or just click file server during setup. done and done.

    167. Re:Same as last year. by bigpicture · · Score: 1

      Exactly, Yankee and Laura receive funding from you know who, for their "unbiased" reporting. And the folks over at Groklaw are not her biggest fans either, apparently she got some info blatantly wrong about them too.

    168. Re:Same as last year. by Domstersch · · Score: 1

      I may well do that. In Soviet New Zealandistan the maximum you can get is 3.5mb/s down (most people are on 2), but the contention rates mean it's more like 1mb/s down. Upload is 128kb/s, but if you're paying more than about NZD$100 (CAD$70) you get bumped to 512kb/s. Again, the congestion makes the extra bandwidth effectively useless.

      In terms of transfer, you're looking at a hard maximum of 10GB transfer (combined directions) a month, after which you'll either be paying NZD$0.12 a meg (about CAD$84 per gig) or be limited to 64kb/s in both directions. If you really hunt around you can get a daily limit on the transfer which means you can squeeze 30GB of tranfer out of the ISP.

      But the worst bit? Regular outages, lasting for days in some (recent, high-profile) cases. Even the smaller (usually more agile) ISPs are unreliable. And it can take literally weeks to get a technician to an exchange. Kanuckistan sounds like heaven.

      --
      =w=
    169. Re:Same as last year. by jackspenn · · Score: 1

      I couldn't agree with you more, the problem is that most Linux Admins do not think like us.

      They use Linux because they like to "tweak" things and they "hate to document things" and they think "rpms and debs are for pussies", well except for that Tuesday a few weeks back when they were hungover and had to get that new proxy server in place, when they installed the rpm after they encountered problems compiling and installing it from source.

      - Eric

      --
      Respect the Constitution
    170. Re:Same as last year. by tomhudson · · Score: 1

      In part its because of how the main providers are regulated in Canada. They have had to open up their networks to competitors, and they've had to open up their services to resellers. What this meant is that, to keep a client, they have to really compete, on price/quality of service/features.

      Its meant, for example, that the local Bell had to unbundle their ADSL service, so that you don't even need a voice line. IOW, you can have ADSL, and either use another provider for your voice calls, or your cell phone.

      Their biggest competitor is the local cable co. Not happy with Bell? Go to Videotron. Not happy with Videotron? Go to Cogeco. Not happy with Cogeco? Go to GTA (100 mbps both ways fibre, but only available in a limited area).

      As for whether the full bandwidth is available, the modem is capable of 42mb/s, and it was previously capped at 8mp/s (it was 6 mb/s 2 years ago). Last week I downloaded the Ubuntu (dapper dan) Linux isos via bittorrent, and I was consistently at the full 10mb/s.

      So what about dialup? I only know one person who's still on it, and that's because he lives in the boonies. And apparently this year Cogeco cable is there ...

    171. Re:Same as last year. by Anonymous Coward · · Score: 0

      Oh for gods sake. I've admin'd many shops and documented changes and rationale for using
      source based software rather than vendor supplied junkage.
      In many cases I've moved away from the vendor RPM method where the software
      is integral to the servers raison de etre simply because vendors do not have the
      same special case vision and need to know as we do.
      In many cases I've ended up writing software for a special case, documenting it,
      and maintaining it.
      This is the UNIX way guys. You want vendor subject infrastructure software that
      works for everyone? Go smoke another.

  2. So... by Anonymous Coward · · Score: 0

    What's the use of this?

  3. 20% more UPTIME? by Anonymous Coward · · Score: 3, Informative
    From the article:
    Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime.
    That means that Red Hat Linux has to have at least 1,461 hours of annual downtime, which is 60 days. (This is so that it would then have no more 5,844 hours of annual uptime, in order to allow 20% more of that to fit into one year at 365.25 days.)

    I don't think so.

    I hate writers who don't understand math.
    1. Re:20% more UPTIME? by Anonymous Coward · · Score: 0

      I am sorry, but is my math rusty or did you pull numbers out of your ass?

    2. Re:20% more UPTIME? by Anonymous Coward · · Score: 0

      1.2x = 8766
      x = 8766/1.2
      x = 7305 (max uptime hours for linux)
      8766 - 7305 = 1461 (downtime hours)

      7305 - 1461 = 5844 (actual max uptime for the survey participants.

      the extra 1461 is to account for rounding errors and the almost definite fact it took the survey participants a few weeks to figure out the reason they couldn't access their linux box was because their windows firewall had been hacked. Therefore, all times submitted to the Yankee Group were estimates.

    3. Re:20% more UPTIME? by cafucu · · Score: 1
      apt-get update; time apt-get upgrade
      0.24s user 0.12s system 80% cpu 0.454 total
      time up2date -u
      3.50s user 0.51s system 24% cpu 16.120 total
      That didn't quite take 60 days. Now do a windows update, maybe a service pack. See you tomorrow.
      --
      :%s:work:/.:g
    4. Re:20% more UPTIME? by Anonymous Coward · · Score: 0
    5. Re:20% more UPTIME? by therealking · · Score: 1

      Ummm no, Windows 2003 just has to be up 20% more then Redhat linux. So if Redhat is up for 1 hour, then Windows 2003 only has to be up for an extra 12 minutes to have an uptime 20% greater then Linux.

      I hate posters who don't understand the article.

      --
      Gadget News at Gizmo.com
    6. Re:20% more UPTIME? by stmfreak · · Score: 1

      I think you meant to write that linux would have no more than 7300 hours uptime per year (down for 60 days) so that Windows could acheive 20% more. And while I agree with your premise, I detected that you subtracted 60 twice from 365 to arrive at your erronious 5844 hours.

      Careful with those stones. ;)

      --
      These opinions guaranteed or your money back.
    7. Re:20% more UPTIME? by Pixie_From_Hell · · Score: 1
      Ummm no, Windows 2003 just has to be up 20% more then Redhat linux. So if Redhat is up for 1 hour, then Windows 2003 only has to be up for an extra 12 minutes to have an uptime 20% greater then Linux.

      Ummm, what? The GP poster's point is that any competently administered linux server is going to be up nearly always. Your 1 hour point is, um, kinda dumb. Let me quote from the article:

      Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime.
      and
      On average, individual enterprise Windows, Linux, and Unix servers experienced 3 to 5 failures per server per year in 2005, generating 10 to 19.5 hours of annual downtime for each server.
      These two sentences don't play well together, do they? Perhaps the second sentence implies that perhaps the Yankee Group is aggregating servers to come up with 20%. But the first sentence I've quoted from the article just sounds stupid, especially in light of the second quoted sentence. (So that means RH servers average 364+ days of uptime, and Windows servers average 20% more? This is what GP was scoffing at.)

      I hate posters who don't understand the article.

      Yeah. Okay, then.

    8. Re:20% more UPTIME? by Anonymous Coward · · Score: 0

      Sure, if Redhat is up 1 hour, you only need to add 12 minutes to get 20% more uptime, but the numbers give Redhat less than 20 hours of downtime / year which translates into no less than 8740 hours of uptime. 20% more uptime than 8740 hours is 10488 hours of uptime per year. Note, there's only 8760 hours per year, so given the numbers, Windows *CAN'T* have 20% more uptime than Redhat.

      It could possibly have 20% less downtime (18 hours vs. 20 hours), but that amounts to .2% more uptime, not 20% more.

  4. I'm just not seeing it by waif69 · · Score: 5, Informative

    I have run both windows servers and linux servers over the last 10 years and my experience is higher uptime with linux servers. Windows machines deal poorly with memory leaking apps and need rebooting for every service pack or required update. I only need to restart specific processes with linux when there is a justified upgrade.

    1. Re:I'm just not seeing it by MSFanBoi2 · · Score: 3, Insightful

      I, on the other hand, see just the opposite.

      For years the Linux mantra was that Windows cannot do enterprise, wasn't secure, and on and on... however with a good, well trained administrator behind the console of ANY operating system, it can be made secure, it can do enterprise.

      here, because of the "shoot first, ask questions later" attitudes of the Linux support team, the Linux environment (limited to some Web server farms, SMTP servers and a few SAMBA servers), the uptime is around 99.0%. The Windows environment, which is a lot larger, over 1000 servers in total (a mix of 2000 and 2003 but mostly 2003) has a current uptime of 99.95%.
      No viruses internally, no spyware/malware internally, inexpensive (compared to what IBM wanted to charge us for Linux support across three years), and reliable.

      Yes, sometimes Windows works quite well. For some of us it's cheaper and easier than any Linux distro. People sometimes seem to forget while a linux distro may be free, support for it, from both the admin side, and the overall support at higher levels, is far from it.

    2. Re:I'm just not seeing it by moeinvt · · Score: 1

      OK, so based on your anecdotal evidence, the Windows servers have less than 1% greater uptime than the Linux servers. I find that entirely plausible. The "20% more uptime" figure is an obvious fabrication or based on inherent flaws in the data gathering process. As to your TCO/support question, how many support people PER CLIENT do you have for your respective OS bases? Don't you think a "good" Linux admin can take care of a hell of a lot more machines than a "good" Windows admin?

    3. Re:I'm just not seeing it by mikerozh · · Score: 1

      When you need to upgrade linux kernel, you need to reboot. And as far as I remember, during last year there were at least two times debian advised to upgrade their kernel. So, it is not only windows that have to be rebooted, sometimes linux have to be rebooted as well.

      However, I assume that you had to reboot your windows servers more. I don't have this information because I don't have any windows servers, it is just my common sense.

    4. Re:I'm just not seeing it by Shadowlore · · Score: 1

      For years the Linux mantra was that Windows cannot do enterprise, wasn't secure, and on and on... however with a good, well trained administrator behind the console of ANY operating system, it can be made secure, it can do enterprise.


      If we allow the box to be powered off and buried in concrete we could agree to that. However, short of that, this statement is legend and nothing more. If core OS pieces are insecure, the OS is insecure period - the admin can only make it worse.

      Furthermore, no Windows can not currently do Enterprise edge SMTP relaying securely and reliably. I've handled mail for several Fortune 50 and at least one Fortune 10 global enterprises. Windows is not used on the bastion layer. The reasons are security, reliability, and performance. We have the best in terms of Windows/Exchange gurus. We have direct access to core engineers for this at Microsoft (even I've been in discussions with them) and use this on a regular (almost daily) basis. So the argument that "a good, well trained administrator behind the console" would enable this is thus a non-starter.

      Further, as to support costs, it is clear that you did not go to Microsoft and get a three year direct support contract. I happen to know that these costs are much higher than IBM's. It is intellectually dishonest to compare what may the largest Linux support company to ... well nothing more than your licensing cost for MS. That seems to be what you did.

      And a general comment on uptime ... a box that is heavilly used and/or business critical in a company that requires security can have that kind of uptime. However, in such businesses as financials, it is impossible to have a secure, robust Windows server with less than 5 hours of annual downtime. And that is from the Windows gurus here.

      Finally, different organizations calculate downtime differently. Two ways I've seen used are:
      1. System unexpected down/unavailable. (Unplanned downtime only counted)
      2. System down/unavailable period. All time counted.

      Generally, Linux administrators consider all downtime as downtime. It's been 50/50 IME with Windows Admins as to which constitutes downtime.

      --
      My Suburban burns less gasoline than your Prius.
    5. Re:I'm just not seeing it by abertoll · · Score: 1

      So you administer both Linux and Windows servers and have to restart the Linux servers more often?

      --
      "he drew his sword Ringil that glittered like ice... and he wounded Morgoth with seven wounds..."
    6. Re:I'm just not seeing it by schon · · Score: 1

      with a good, well trained administrator behind the console of ANY operating system, it can be made secure, it can do enterprise.

      OK, let's see you make Windows 3.1 a secure "enterprise" OS.

    7. Re:I'm just not seeing it by jimicus · · Score: 1
      because of the "shoot first, ask questions later" attitudes of the Linux support team, the Linux environment... the uptime is around 99.0%

      AIUI what you're saying is your Linux support team tends to go ahead and make changes in a production environment without testing it first.

      I do not think Linux can be held responsible for this.
    8. Re:I'm just not seeing it by Anonymous Coward · · Score: 0

      No shit. That is a common thread amongst windows people. We cant handle linux and the people we hire to handle it for us are bad at there job. Its all linux's fault.

      I especially find it amusing that for the windows guys in a mixed environment they only require windows experience. For the Linux/Unix guys they always require windows .... even if they never touch it. You get what you pay for. You can have somebody who is 50/50 or 80/20 or you can have the best linux/unix guys who are 100% their environment just like the windows guys ... then make the same comparison.

    9. Re:I'm just not seeing it by Anonymous Coward · · Score: 0
      here, because of the "shoot first, ask questions later" attitudes of the Linux support team, the Linux environment (limited to some Web server farms, SMTP servers and a few SAMBA servers), the uptime is around 99.0%. The Windows environment, which is a lot larger, over 1000 servers in total (a mix of 2000 and 2003 but mostly 2003) has a current uptime of 99.95%.


      So basically, your poor choice of a support team causes problems (you even admit it is their attitudes) and it is the fault of Linux.

      For the number of *nix servers your running (didn't you say around 75 in another post?) if you require more than 3-4 solid admins you should re-evaluate your staff. Experienced enterprise UNIX guys will serve you well (as opposed to newbies who just got finished with Linux+) and while you will pay more up front, you'll be better off in the long run.

      Yes, sometimes Windows works quite well. For some of us it's cheaper and easier than any Linux distro. People sometimes seem to forget while a linux distro may be free, support for it, from both the admin side, and the overall support at higher levels, is far from it.


      See, here's the deal: I admin both personally in a very heterogenous environment and have admined Microsoft stuff for just about 11 years and UNIX variants for about 15. Add to that VAX and PDP in a previous life along with some actual systems programming know-how and I've been around the block a few times. I'm at home in mission critical environments and data centers. That being said, I'm just not seeing what you're talking about coming to pass unless your Linux crew is exceptionally screwed up or management is pushing you to run some very ill-conceived configurations. Yes, I know this is subjective and pulled straight from ass.

      Seriously, I'm not trying to flame you but the problem is very likely on your end. And if you really want up-time, go Solaris or AIX.
    10. Re:I'm just not seeing it by Pharmboy · · Score: 1

      When you need to upgrade linux kernel, you need to reboot.

      Although I have never done it, you CAN patch a kernel without rebooting, for many patches. That is why people like mod support in the kernel. Granted, it isn't done on small networks much and requires you know wtf you are doing, but Unix, BSD and Linux allow this in many instances.

      Also, most admins do not patch the kernel just because a new version is out. You only patch if it fixes a bug or security issue that affects that one machine, or it has new features you want. It is not uncommon to have several Linux boxes, all running different versions of the kernel.

      Most production Linux boxes only do one or two functions, ie: DNS server, mail server, web server, etc. and most security issues are with userland apps, not the kernel itself. You don't certainly do not reboot if you upgrade SSH, Apache, MySQL, PHP, etc.

      I will say this, with Linux, the REASONS for the updated kernel is well published without holding anything back. You have fewer choices and less control with MS when it comes to updates.

      --
      Tequila: It's not just for breakfast anymore!
    11. Re:I'm just not seeing it by Anonymous Coward · · Score: 0

      *lol* I'm chuckling at your name, "MSFanBoi2".

    12. Re:I'm just not seeing it by guardian-ct · · Score: 1

      OK, I have a Windows 3.1 machine sitting near my desk. It is named "enterprise", and is entirely secure, due to being powered off, not connected to any network, and never used for anything of any importance. This meets all requirements to make a secure "enterprise" OS, but not a secure enterprise OS...

      *turns off literal interpreter for next post*

    13. Re:I'm just not seeing it by Toba82 · · Score: 1

      I get downtime than that (that being 3.65 days a year) on my BSD server, which I have to drive halfway accross the state twice a year. Learn to administer your stuff before talking.

      --
      I pretend to know more than I really do by mooching off google and wikipedia.
    14. Re:I'm just not seeing it by briancnorton · · Score: 1

      Leaking apps are a big problem, but that's why we have virtualization. It's simple, fast, and reliable.

      --

      People who think they know everything really piss off those of us that actually do.

  5. Before anyone comments, by Anonymous Coward · · Score: 0

    Before anyone gets emotional and decides to comment, remember these words: confirmation bias.

  6. linux servers used by more n00bs? by drtsystems · · Score: 1

    Maybe this is because Linux is used by more n00bs. I know my first web server (i assume thats what they are talking about?) was linux because linux is free. Most n00bs are goign to use the free alternative rather than the expensive one, and the companies using the expensive OS are going to be the companies who also pay a lot to their sys admins

    1. Re:linux servers used by more n00bs? by Anonymous Coward · · Score: 0

      Precicely. I'm an old-hat UNIX admin converted to Linux, and the trend I notice is that most Linux "admins" are nowhere near professional grade. People that have ran SuSE or some other linux at home for 6 months suddenly call themselves Linux admins, when the truth is that they have none of the required disciplines of a proper sysadmin.

      It takes a good, seasoned, experienced admin to maximize a systems availibility and performance.

      90% of Linux systems I've worked on do not have such an admin(Until I start working on them anyway..). They are usually running cPanel or some other such control panel, which are frankly a clusterfuck and nowhere near reliable out of the box. The "admin" only knows how to point & click on a web interface and maybe a few simple shell commands.

      Such systems cannot be as reliable as Windows as Windows was designed with ease of use as a priority and does the point&click interface much more cleanly than any such control panel system I have ever ran across. It's a no brainer. Get a real admin behind the wheel however, and POSIX based OS's can whip Windows any day.

    2. Re:linux servers used by more n00bs? by Guysmiley777 · · Score: 1

      Not appliciable to this survey. They only accepted results from users who were running Windows 2003 and Linux servers at the same time. Which invalidates your agrument (and the survey oddly enough).

      --
      Coding with assembly is like playing with Legos. Coding an application in assembly is like building a car with Legos.
  7. Yup, agreed. by Bazman · · Score: 4, Funny

    Our Windows 2003 TS servers have a much longer uptime than our Linux servers that are accessed from our lab. Simply because fewer people choose to use the Windows service....

  8. Another 'study' by the Yankee Group... by TripMaster+Monkey · · Score: 4, Insightful


    Why does Slashdot continue to even acknowledge 'studies' performed by the Yankee Group? You think we would have learned our lesson by now...

    Hard evidence of collusion may be lacking, but it's still patently obvious that Laura DiDio is a Microsoft shill.

    Past experience should be enough to show this, but just in case it's not clear enough yet, here's a snippet of TFA:
    But standard Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason: the scarcity of Linux and open source documentation.


    Translation: "We don't know how to support Linux, so it's Linux's fault."

    Also from TFA:
    The Yankee Group made a point of stressing that the survey was not sponsored or supported by any server OS maker.


    I'll bet they did...when you turn out such a ridiculously skewed 'study', you pretty much have to make certain everyone knows how 'unbiased' it is.
    --
    ____

    ~ |rip/\/\aster /\/\onkey

    1. Re:Another 'study' by the Yankee Group... by mrchaotica · · Score: 1
      Translation: "We don't know how to support Linux, so it's Linux's fault."

      I agree that the study is a load of bullshit. However, we shouldn't use that as an excuse to discount everything they say. The idea that Linux's documentation needs improvement might still have merit.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:Another 'study' by the Yankee Group... by raehl · · Score: 1

      Why does Slashdot continue to even acknowledge 'studies' performed by the Yankee Group?

      Well, you wouldn't get all worked up and keep looking for new comments on the article if they just had articles that were not fragrantly biased against prevailing Slashdot opinion now, would you?

      Slashdot is just trolling you, and you bought it.

    3. Re:Another 'study' by the Yankee Group... by Anonymous Coward · · Score: 0

      A more accurate translation would be "How do you use this man thing?!?!!"

    4. Re:Another 'study' by the Yankee Group... by Billosaur · · Score: 1

      Why does Slashdot continue to even acknowledge 'studies' performed by the Yankee Group? You think we would have learned our lesson by now...

      Cockeyed optimism. There may come a time when they actually have something useful to say. I'm not sure if they are Windows biased, but the fact is they're not a completely independent organization either. Let's face, how easy is it to find a group of people who arent't OS biased, who are at the same time technically proficient and knowledgeable? People have been having Ford vs. Chevy agruments for years, but both still exist.

      --
      GetOuttaMySpace - The Anti-Social Network
    5. Re:Another 'study' by the Yankee Group... by AK+Marc · · Score: 1

      "We don't know how to support Linux, so it's Linux's fault."

      Yes, it is. Microsoft can be installed and made to work by a moron. Sure, at that point it is probably not locked down properly and will run into security issues, but it is up and running after clicking "next" a few times. All the updates/upgrades/software is nice packaged convenient binary installs.

      Linux is less easy for a new person to learn and get running. Work must often be done to software before it will even install. Only here would it be a "feature" for something to be user-unfriendly. If you want to see more people use Linux, then make it more user friendly. That doesn't necessarily even mean any changes to the code, just useful documentation that is available real-time and context based would make a huge difference. People don't want to have to research to pick between two options, they want to be handed one that works.

    6. Re:Another 'study' by the Yankee Group... by The+Angry+Mick · · Score: 1
      The idea that Linux's documentation needs improvement might still have merit.

      Yeah, but since when does poor documentation=downtime? Generally, you consult the docs before any implementation, not just when you run across a problem.

      --

      I'm not tense. I'm just terribly, terribly, alert.

    7. Re:Another 'study' by the Yankee Group... by mrchaotica · · Score: 1

      I meant that the statement might have merit by itself, in a general sense. I wasn't talking about it in the context of the study.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    8. Re:Another 'study' by the Yankee Group... by Dan+Ost · · Score: 1

      I've never had any trouble finding the documentation that I need to
      support my Linux machines. What, pray tell, do you think is missing?

      And please don't give me any BS about documentation for desktop
      applications. We're talking servers here.

      --

      *sigh* back to work...
    9. Re:Another 'study' by the Yankee Group... by CaymanIslandCarpedie · · Score: 1

      but it's still patently obvious that Laura DiDio is a Microsoft shill.

      Naw, that so last year. Apparently she's switched sides and is now an evil Unix shill. Damn those Unix shills!!!!

      --
      "reality has a well-known liberal bias" - Steven Colbert
    10. Re:Another 'study' by the Yankee Group... by KaMiKa-Z77 · · Score: 0, Troll

      I'm sorry, but I can't trust any study done by a woman who is this butt-ugly. Or this superstitious.

      Assuming that, in fact, she had anything to do with the report.

      (Yes I am being a "lookist" for comedic effect... I'm not a complete prick)

      --
      Why waste time learning, when ignorance is instantaneous? - Calvin
    11. Re:Another 'study' by the Yankee Group... by iplayfast · · Score: 1

      Just to be clear. You have morons working for you because you use a Microsoft product? :)

    12. Re:Another 'study' by the Yankee Group... by mydigitalself · · Score: 1

      Regarding your comment: Translation: "We don't know how to support Linux, so it's Linux's fault."

      I do actually think there is an element of truth here. Supporting a product is about an ecosystem. It's not just having a bunch of man files and some forums out there. It's about having an abundance of talent (e.g. MCSEs - yes, I know I said talent...). It's about having really simple documentation to follow, not neccessarily incredibly comprehensive - note it's not a case of either/or - you can have simple, comprehensive documentation but it takes a lot of time, revisions and experience to get there.

      Let's face it, MS have been supporting software in enterprises longer than any Linux disto (save for Novell, but to them it's still new, right) and so their organisation is probably better equiped right now that anyone else.

      But coming back to the main point, I do think it's the fault of "Linux" - you need to be able to make it EASY for your customers to support your products. Go ask any Entperprise software vendor - 50% of their business is probably focused on support.

    13. Re:Another 'study' by the Yankee Group... by Anonymous Coward · · Score: 0

      The editors at Slashdot will post whatever fills their pockets the deepest. That's the way it's been for years, the reason behind these articles and others (like Roland Piquepaille, who they "attempted" to explain away with Malda's lame conspiracy theory post). The truth is they don't give a fuck about anyone but themselves, and they know that posting this sort of inflammatory garbage will result in more visits, more angry posts, and more ad revenue.

      Notice how Slashdot looks a whole lot like Digg all of a sudden? That's not a coincidence. They're hoping that by putting a familiar face on the site that people will actually believe that Slashdot operates in a more "democratic" manner than Digg goes. They realize that people are only going to fall for their bullshit for so much longer, but at the same time they don't want to change, so hey -- why not just clean the look up a little and start fresh? Same shit, different CSS template. Just so happens to look an awful lot like a site that's stealing their viewership away -- and how are they doing it? By offering what Slashdot doesn't; community control over much of the content that's posted. That's the last thing they want, because then they can't gurantee to potential clients that their "stories" will make the front page. You know, that place that people like you look every day, posting your comments and giving them exactly what they need -- content, whether it's good or bad. As long as you're looking, they can sell your "eyes" to whoever they feel like.

      If you don't like being used, I suggest you look somewhere else for your news. You aren't going to find it here. Hell, you might not find it on Digg either, or any other tech site...but morals, they're practically non-existent among Malda and the "gang."

    14. Re:Another 'study' by the Yankee Group... by sharkey · · Score: 1

      Well, sometimes there are nuggets buried in the chaff. Following a link to an editorial at neowin in a post above, I read a Microsoft case study that gave me a good chuckle.

      Thank goodness we already use Windows Server System so that we were not vulnerable to the "Blaster virus"!

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    15. Re:Another 'study' by the Yankee Group... by cyclopropene · · Score: 2, Funny

      articles that were not fragrantly biased against prevailing Slashdot opinion

      What exactly does bias smell like? ;)

      --
      Shouldn't you be doing something useful?
    16. Re:Another 'study' by the Yankee Group... by msuarezalvarez · · Score: 1

      It's been ages since the last time I did much mora than click a few Next buttons to install a distro. I do remember having to guess ModeLines back in the old days and all that, but come one: have you even tried to install FC or Ubuntu lately?

    17. Re:Another 'study' by the Yankee Group... by AK+Marc · · Score: 1

      It's not just the OS. Then take your SW packages you want to run on it. After all, you have to be putting something on it, right? I seem to be required to compile a lot of the things I end up putting on servers. I've never had to compile anything for a Windows install. And many of the options in Windows installs are radio buttons during the wizard, but in Linux I have to find and edit a text file. Not "hard" but harder than Windows.

    18. Re:Another 'study' by the Yankee Group... by msuarezalvarez · · Score: 1

      Well, the few Next buttons you press while installing Windows give you Windows. The few Next buttons I pressed last time I installed Fedora gave me much, much more. Now, I indeed had to edit a few files but by a large margin most of the configuration was donde with nice GUIs.

      Oh: none of the machines I take care of, including a couple of ones doing server duties, has one single executable I had to compile myself.

    19. Re:Another 'study' by the Yankee Group... by Fulcrum+of+Evil · · Score: 2, Funny

      What exactly does bias smell like? ;)

      Bullshit.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    20. Re:Another 'study' by the Yankee Group... by Phisbut · · Score: 1
      It's not just the OS. Then take your SW packages you want to run on it. After all, you have to be putting something on it, right? I seem to be required to compile a lot of the things I end up putting on servers. I've never had to compile anything for a Windows install.

      Wow, it really has been a while since you tried Linux. I never had to compile anything to get a Linux server running. Unless you have some very state-of-the-art uber-specific needs, everything comes in precompiled binaries that are but a simple command line away, be it apt-get or yum.

      Just yesterday, I had to install a Fedora web server, with Apache, Perl, PHP, MySQL, cURL and mcrypt. All I needed are 6 lines in a command prompt (one per install). I never tried the equivalent on Windows, but I doubt it can be done in less than 200 mouse clicks.

      --
      After 3 days without programming, life becomes meaningless
      - The Tao of Programming
    21. Re:Another 'study' by the Yankee Group... by nasch · · Score: 1
      People have been having Ford vs. Chevy agruments for years, but both still exist.
      For now. ;-)
    22. Re:Another 'study' by the Yankee Group... by TrancePhreak · · Score: 1

      Take a moment to rethink what you just said. Let me rephrase it for you to point out the problem more readily. "Since when does not knowing how to use something cause it to not work correctly?" There, it should be pretty obvious now. Another point someone made earlier is pretty relevant too. "Once something is down, it takes longer to bring it back up due to bad documentation."

      --

      -]Phreak Out[-
    23. Re:Another 'study' by the Yankee Group... by sp0rk173 · · Score: 1

      Any distribution that a major corporation is going to put on a server will be using some apt derivative or RPM + automated dependency resolution to manage software. If they need to compile a service from scratch (like postgres, apache, samba) it's going to be because they need a feature that isn't available in the standard binary release, which is very rare. To be honest with you, unless i'm running a source-based distribution, i have never had the need to compile anything, and that goes for all of the production servers i admin as well (about 2K, all RHEL).

      I don't know. It just doesn't seem that hard to me. I'm lazy and fairly unintelligent. That's why I got a cooshy job as a sysadmin, and I've never run into a problem.

    24. Re:Another 'study' by the Yankee Group... by mrchaotica · · Score: 1

      I never said that the documentation did need improvement, I just said that the flaws in the study were not sufficient reason to discount the possibility.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    25. Re:Another 'study' by the Yankee Group... by advocate_one · · Score: 1
      I never tried the equivalent on Windows, but I doubt it can be done in less than 200 mouse clicks.

      and how many re-boots...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    26. Re:Another 'study' by the Yankee Group... by FireFury03 · · Score: 1

      Microsoft can be installed and made to work by a moron. Sure, at that point it is probably not locked down properly and will run into security issues, but it is up and running after clicking "next" a few times.

      I'm not sure how this can be considered a good thing... Given the choice between not giving the morons to get *anything* working and letting them set up wholey insecure systems, I think I'd be happier making sure they couldn't set anything up.

      Especially since many bosses don't understand the difference between a working system and a secure working system, which simply means that the morons get the jobs by undercutting the salaries of people who could do the job properly.

    27. Re:Another 'study' by the Yankee Group... by misleb · · Score: 1

      Slashdot is just trolling you

      Wow, I thought that only happened in Soviet Russia.

      --
      "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
    28. Re:Another 'study' by the Yankee Group... by _Sprocket_ · · Score: 1
      Let's face it, MS have been supporting software in enterprises longer than any Linux disto (save for Novell, but to them it's still new, right) and so their organisation is probably better equiped right now that anyone else.


      IBM?

      Distros don't support enterprises... companies with support contracts do.
    29. Re:Another 'study' by the Yankee Group... by scatters · · Score: 1

      >Linux is less easy for a new person to learn and get running

      Where did the assumption come from that a server admin could be 'new person'. If your company is hiring 'new people' to run mission critical systems, you've got other problems.

      I think that this is the root cause of the Microsoft problem. They've made the install so easy that anyone can do it without understanding any part of the underlying system, which in turn leads to too many PFM (Pure Fucking Magic) administrators.

      Just my 2c. worth...

      --
      A One that isn't cold, is scarcely a One at all.
    30. Re:Another 'study' by the Yankee Group... by Anonymous Coward · · Score: 0
      Hard evidence of collusion may be lacking, but it's still patently obvious that Laura DiDio is a Microsoft shill.

      Laura DilDo? Does she takes it in the ass? Photos, anyone?
  9. In the end this matters not by Anonymous Coward · · Score: 0

    since organizations will use what works for them, not what some "paid-to-speak" mouthpiece states they should believe (smart organizations, anyway).

  10. Defensiveness by Overly+Critical+Guy · · Score: 2, Insightful

    We'll see lots of defensiveness over this study in the comments, although if the conclusions were different, it would be cheered. Why not accept it and fix the documentation issue?

    --
    "Sufferin' succotash."
    1. Re:Defensiveness by waif69 · · Score: 1

      Although the study is skewed and easily debunked, OCG does have a good point here, let's improve the documentation. Unfortunatly, most IT geeks that understand Linux, "don't write so well."

    2. Re:Defensiveness by RevDobbs · · Score: 2, Insightful

      Are you serious?

      What documentation comes with Windows? The help system is shit, there is little usefull logging or debugging available in many of their services.

      I haven't used a Linux distro in the past several years, but I'm sure that their documentation is worlds better than what comes with Win2k/2003. And I can tell you that OpenBSD's documentation is superb. (Not to mention that the *BSDs trace a direct lineage to AT&T UNIX; does that suddenly make them as good as HP/UX? I have never done 3D modeling on OpenBSD, but if the needed application is available for OpenBSD I would pick it over the comercial unixes any day of the week..)

    3. Re:Defensiveness by digidave · · Score: 2, Insightful

      The defensiveness comes from the fact that Yankee analyst Laura DiDio repeatedly makes ridiculous claims against Linux. She's the one that said Linux definitely stole SCO's code.

      I don't have access to the full report, but I wonder how the "lack of documentation" came into play. Was a certified admin working each system? Did the admin call vendor support for help resolving any of the incidents? Was the particular problem experienced by each server the same? Hardware or software problems? Were all the servers configured in the same role? These differences play a role in how each of the operating systems scored.

      --
      The global economy is a great thing until you feel it locally.
    4. Re:Defensiveness by vidarlo · · Score: 2, Informative
      We'll see lots of defensiveness over this study in the comments, although if the conclusions were different, it would be cheered. Why not accept it and fix the documentation issue?

      Because there are no documentation problems. Do you find an OS with a more well documentet API than Linux? More documentation than Gentoo has? The problem is that they have not studied what I'd dare say is the serious users, they've studied those without in-house competence on Linux.

      *NIX-admins are probably more expensive than windows-admins, since there is fewer of them. Those organizations running old UNIX's typically have quite competent admins in-house, and quite different hardware. Windows and linux often runs on off-the-shelf hardware, which I guess explains why UNIX beats both of them

      With Linux, the effect is double. A lot of companies have windows admins with some level of degree, but those who know unix, works in the serious business with big unix-machines. Those who adopt Linux have typically not used Unix before I guestimate.

      What would be interesting would be to see a study between HP's Windows and Linux servers, since they provide the hardware themself, and should have in-house competance on both OS's.

      Compare real things, do not compare different things. Anyone remember Microsoft UK's ad? I think it was along the lines of a x86 off-the-shelf with mssql and win2k compared to a IBM POWER machine. Of course, the ad proved that Linux was more expensive.... This reminds me of that.

    5. Re:Defensiveness by MSFanBoi2 · · Score: 1

      Because it's Slashot, it's best to just label the story FUD on the front page, even though it may very well be true (regardless of the reasons).

      But the world would more than likely stop spinning if anything on Slashdot was remotely negative to Linux, but postitive to Windows in any manner...

    6. Re:Defensiveness by gEvil+(beta) · · Score: 1, Funny

      Why not accept it and fix the documentation issue?

      Because it's hard to have purty pictures showing you where to click while using a CLI.

      --
      This guy's the limit!
    7. Re:Defensiveness by Brunellus · · Score: 1

      Ah, but a rich and lucrative private sector has emerged, giving users their choice of Windows documentation....for a price. Linux documentation lags well behind the development of the actual software.

      In fairness, however, the most-used, best-established software in Linux tends to be exhaustively (obsessively?) documented, I think. The most aggravating no-docs situations seem to arise on desktop apps under heavy development.

    8. Re:Defensiveness by Anonymous Coward · · Score: 0

      Good lord that sums it up perfectly... I've never read a more perfect comment here.

    9. Re:Defensiveness by morgan_greywolf · · Score: 4, Informative

      What documentation issue?

      There are boatloads of documentation available. Ever hear of The Linux Documentation Project? Plus, most distributions offer lots of very good documentation. Why there was a Slashdot story just two days ago about the excellent Ubuntu documentation. There are no fewer than 600 books available about Red Hat distros available for sale on Amazon. Not to mention that Red Hat Enterprise Linux itself includes lots of lots of documentation and most of it is available on the Web gratis. Plus the hundreds of open source apps that include very good documentation with their package. Have you actually read the documentation and free books available on the Samba website? It's darned good!

      Any perceived documentation issue is Laura DiDiot's head.

    10. Re:Defensiveness by Anonymous Coward · · Score: 0

      because the open source fanatics think they can do no wrong. if you can't understand it or make it work, it's because you are stupid and/or lazy, and not because the open source fanatics are stupid and/or lazy.

    11. Re:Defensiveness by Homology · · Score: 1
      Because there are no documentation problems. Do you find an OS with a more well documentet API than Linux?

      OpenBSD. Linux documentation is in general out-of-date, incomplete and downright buggy.

    12. Re:Defensiveness by Homology · · Score: 1
      There are boatloads of documentation available [for Linux, my addition].

      As it is, most of that documentation is of not of very good quality.

    13. Re:Defensiveness by Anonymous Coward · · Score: 0

      >We'll see lots of defensiveness over this study in the comments, although if the conclusions were different,
      > it would be cheered.

      1) Some basic logic:
      bad premise => you conclude anything

      >Why not accept it and fix the documentation issue?

      This is the conclusion.

    14. Re:Defensiveness by grrrgrrr · · Score: 1

      Because it's Slashot people here understand computers. That is why we have nothing positive to say about Windows.

    15. Re:Defensiveness by moeinvt · · Score: 1

      " . . . it's best to just label the story FUD on the front page, even though it may very well be true (regardless of the reasons)."

      I understand that /. is overwhelmingly populated with Linux bigots, but it's obviously not cloaking itself in a white veil of "objectivity" like this study. Saying that the study may be "true" "regardless of the reasons" is ridiculous based on the inherent assumptions a person would make regarding normal server operation.

      So, maybe it's "true" because . . .

      1. The businesses are fireworks vendors which are only open 6 days per year, and it took them a day to get their RHEL boxes up?
      2. A building housing the Linux farm was crushed in an earthquake and it took 60 days to get the servers back online?
      3. The velocity difference between the Windows and Linux servers was a substantial fraction of the speed of light?

      Aren't the "reasons" the essence of the conclusion that the study is trying to draw?

    16. Re:Defensiveness by poot_rootbeer · · Score: 1

      Why not accept it and fix the documentation issue?

      Because the documentation issue, as real as it is, should have little effect on the amount of UPTIME a system experiences?

      If you got it up and running in the first place, the setup documentation was probably good enough. If you experience problems that lead to downtime after that, it's possible that better documentation could reduce the timeframe where the system is offline -- but it's also possible that the system has an innate problem that goes beyond what can be fixed by simply RTFMing.

    17. Re:Defensiveness by MSFanBoi2 · · Score: 0, Troll

      I understand computers quite well, yet I find myself kicking out Linux boxes and replacing them with Windows boxes and getting better peformance, supportablity and uptime.

      Go figure.

    18. Re:Defensiveness by grrrgrrr · · Score: 1

      That is probably because the boxes are doing nothing yet. I guarantee when you are starting to use them it you get in lot of trouble with windows.

    19. Re:Defensiveness by Kadin2048 · · Score: 2, Insightful

      I think there are other issues as well, namely that it's actually easier in a lot of cases to contribute to a project's code, than it is to its documentation.

      If I want to modify the software itself, I can grab the latest version from CVS, make my changes, create a patch, and then submit that patch. Maybe it gets taken into the main tree, maybe it doesn't, but in either case there's a known workflow for contributing to the project.

      With documentation, it's not so clear. Let's say I wanted to work on the documentation for my favorite project. What do I do? If there hasn't been anything created during development, it can be a pretty daunting task. I think this is why you see a lot of HOWTOs and FAQs, but no real solid documentation: it's very difficult for somebody, especially someone who doesn't read code, to walk into an OSS project and start writing docs. And even then, it's perceived by many as being a really thankless job, even compared to submitting patches into CVS.

      I think the adoption of Wikis in some cases have improved the situation somewhat, because they let somebody go in and make a few changes or update the documentation, without feeling like they have to completely rewrite it (though they can), and it also makes the results widely accessible. However, there aren't that many projects with wikis, at least that I've seen so far.

      There are a lot of people out there who are interested in OSS and want to make a contribution, but aren't programmers themselves. But there are a lot of people involved in OSS who seem to not really see a need for documentation, or appreciate the effort that's required in making it really good. As long as that's the dominant philosophy, I think you're going to be stuck with the status quo.

      What I'd like to see is an agreement at least in principle that documentation is important, and for Wiki-like CMSes to be maintained alongside CVSes, from planning stages on forwards. I know that's a lot to ask of OSS programmers who are used to just sitting down in EMACS and whipping out some code, but I think the results would be worth the effort. There's a reason why commercial projects sometimes have more people working on documentation and specifications than they do on code, and it's not because they need the extra warm bodies to heat the building. It's because good specifications produce good software (in theory), and good documentation produces happy users.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    20. Re:Defensiveness by martinflack · · Score: 1

      Because it's not even really true.

      The GNU/Linux platform doesn't lack documentation. There's adequate documentation for major applications that corporations would be running, especially in the form of web sites from the application projects, and independent books and articles. Just go see how much you can read about Apache or about Samba. And if you count newsgroups, there's tons of documentation on even very difficult to diagnose error scenarios. I have fixed many problems on *nix by following the advice of a more knowledgeable community member after finding his or her post in just a minute or two of googling. I can do that because *nix has excellent error reporting, unlike Windows which has a tendency to be vague or just crash.

      The Yankee Group is simply betting on the fact that if they say it, people will believe it.

      The one piece of truth is this: *nix is decumented how its built - in smaller pieces that fit together loosely. What we are lacking in documentation might be books like "How to run a Web Server for multiple domains with traffic analysis, POP3, IMAP, LDAP, and Daily Tape Backups" that pull together several applications and present them as a complete working system. Most people don't actually need to read a whole book on sendmail, and even though I own the O'Reilly one I've never read it all, and frankly it might be more useful to make it just one chapter in a more overall book where the points covered are just covering the basics and a wide range of common FAQ's.

    21. Re:Defensiveness by newt0311 · · Score: 0
      uh... there is no documentation issue.

      Lets see, i want information on apache...

      man apache

      Now that wasn't hard was it? I would argue that Linux has too much documentation. For the first time user, they often get intimidated by the amount of information available. proof: the documentation on just emacs in its info pages is over 32,000 lines. Arguing that the lack of documentation is the problem is indicative of

      a) Not knowing what you are talking about

      b) Being too lazy to look at google of just try something at the terminal

    22. Re:Defensiveness by Anonymous Coward · · Score: 0

      But that's just it, the yankee group has a long and extended history of bias and misinformation. Laura Didio has very thoroughly slaughtered her validity over the past few years so anything coming out of yankee group will be seen as a sham. Personally I think the yankee group releasing a study saying linux is superior would be more damaging, but may bring on homicide charges against them after all the linux user's heads explode.

    23. Re:Defensiveness by Anonymous Coward · · Score: 0

      I had never heard of The Linux Documentation Project. I got really excited about it when I saw the link! But, as I was checking different docs, all but one of the ones I looked at hadn't been updated since 2004-2005. I was reading one about gaming in Linux and it was talking about Voodoo cards!! Update much??

      Anyway, the doc didn't have any specific instructions on getting a game going. It just kind of explained OpenGL, Glide, etc. and then basically RTFM'd you.

      An example, for another doc:

      Windows LAN server HOW-TO ...What you will not find here is a repeat of installation and configuration documentation for the various tools and utilities used. I see no reason to repeat that but have instead opted to include problems encountered whilst installing or configuring these and workarounds/solutions for those situations. ...I assembled a PC from bits lying around the IT stores - a fun exercise in itself - and ended up with a test system of P133, 32MB Ram and 540MB HD. (A Pentium 133?!?) ...There is much excellent documentation on setup and configuration of Samba and thus I refer the reader to those rather than repeat the information here. (Where? There's no link!)

      I think this is a real, valid point on how bad Linux docs can be. The docs I saw are old and useless and contain no cross-references.

    24. Re:Defensiveness by MSFanBoi2 · · Score: 1

      Hrm... nothing?

      1.) Corporate Email.
      2.) Corporate databases.
      3.) Corporate file storage & print services
      4.) Corporate IDS & VPN via IAS and ISA
      5.) Corporate application servers
      6.) Corporate terminal services.

      All running Windows Server 2003 (or occasionally Windows 2000)

      Trouble thus far? None.

    25. Re:Defensiveness by shish · · Score: 1
      Why not accept it and fix the documentation issue?

      If you can explain how lack of desktop user point & drool documentation* can cause a properly installed and running server to go down, I'll fix the problem myself :-P

      * I assume that's what they're on about -- linux has plenty of admin technical docs.

      While I'm here, I'll throw in that my own linux server has a software uptime of four years (all downtime has been hardware related). (Yes, I've not been rebooting for kernel upgrades -- potentially malicious users aren't given local access, and remote access is heavily firewalled)

      --
      I mod down anyone who says "I will be modded down for this", regardless of the rest of their comment
    26. Re:Defensiveness by grrrgrrr · · Score: 1

      "Trouble thus far? None." Over how long a period and how do you define trouble. That is hard to believe there is always something why else do they need us?. I am a unix fan-boy and do not know a lot of windows someone else does that. So last time we were connecting UPS's to some servers the windows guy's run into trouble I was ready first and i did take my lunch and they did not. Also I am pulling your leg a bit to I know windows is Ok now ;-) but it used to be dramatic . Often windows seems a lot more complex than is needed for example cron is a lot simpler than the windows equivalent it does not need to store secret passwords and yes i have seen that go wrong and the passwords database gets corupt and it goes wrong often enough to make a nice article in ms knowledge base. The same is true for backing-up software on windows to complex to many useless features.

    27. Re:Defensiveness by obdulio · · Score: 1

      If the issue is the documentation, how can it possibly be that Solaris and HP beat Linux and Windows?

      There are hundreds of books, sites, guides, mailing lists, etc for both Linux and Windows, but for Solaris and HP there is a lot less of documentation (The only books about Solaris are the ones by Sun, for example).

      And for skilled sysadmins, how many people can buy a Sun server just for learning Solaris in your basement? (or an HP).

      --
      PENAROL: Seras eterno como el tiempo y floreceras en cada primavera.
    28. Re:Defensiveness by Anonymous Coward · · Score: 0

      And/or hopelessly out of date.

    29. Re:Defensiveness by waif69 · · Score: 1

      You are definitely on to something there. Yes, documentation is important, and no many programmers would rather code than document (in a nutshell). I think your idea to use wikis as a foundation for code is a good idea. It is something that new users can jump into and start documenting from the get go of the application and as users become more skilled in the use of the application, they provide better documentation.

      Perhaps what needs to be done when the code goes to alpha or beta release is that a wiki is started with a framework for documentation can be grown onto.

  11. About the author... by Anonymous Coward · · Score: 0
    1. Re:About the author... by bwintx · · Score: 1
      http://en.wikipedia.org/wiki/Laura_Didio
      Based on the interview(s?) mentioned there, ashram was her Word of the Week at the time -- perhaps a bit too similar to asshat for us tin-foilers' tastes.
      --
      Discussion System prefs link: http://slashdot.org/users.pl?op=editcomm
  12. my Math more reliable than Yankee survey by yagu · · Score: 4, Informative

    Another article claiming my OS is better than yours, another article with virtually no information, and the information therein is off-the-scale incomprehensible and inconsistent.

    Here's a casual observation: the article says, "

    Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime.
    " Later in the article, this:
    "..., On average, individual enterprise Windows, Linux, and Unix servers experienced 3 to 5 failures per server per year in 2005, generating 10 to 19.5 hours of annual downtime for each server.
    " Let's just say a Linux server has 24 hours of downtime a year (higher than the "survey" says). That leaves 364 days of uptime in a year, 365 days in a leap year.

    Implied in the article then, a Windows 2003 server would have to be "up" approximately 20% more to satisfy the "claim". Now, I am not a calendar "expert", but I'm having a difficult time believing that Windows 2003 server is up an average of 364 * 1.2, or 436.8 days a year. If it is, I'm buying.

    Also from the article: "..., But standard Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason: the scarcity of Linux and open source documentation...."

    First, this is a survey, it hardly points to data that support this survey, in my book a no-no when trying to prove a point. Secondly, assuming there's truthiness in this, my inference from the previous paragraph is, "Red Hat would be a little easier to set up and use if it had better documentation..."

    1. Re:my Math more reliable than Yankee survey by DragonWriter · · Score: 4, Funny
      Implied in the article then, a Windows 2003 server would have to be "up" approximately 20% more to satisfy the "claim". Now, I am not a calendar "expert", but I'm having a difficult time believing that Windows 2003 server is up an average of 364 * 1.2, or 436.8 days a year. If it is, I'm buying.
      Maybe they are measuring "subjective uptime": it only seems like 436.8 days a year when you are supporting a Windows server?
    2. Re:my Math more reliable than Yankee survey by MrSquishy · · Score: 1

      IAACE (I am a calendar expert), and there are not 436.8 days in an Earth Year. Even a Leap Earth Year.

    3. Re:my Math more reliable than Yankee survey by Joey7F · · Score: 1

      I would guess that "math" works out like this:

      Surveys show Linux downtime per year is 6 days a year compared to 5 for Win2k. 6-5=1 1/5 = 20%.

      The writer (either?) does not understand English or Math.

      --Joey

    4. Re:my Math more reliable than Yankee survey by vidarlo · · Score: 1
      " Let's just say a Linux server has 24 hours of downtime a year (higher than the "survey" says). That leaves 364 days of uptime in a year, 365 days in a leap year. Implied in the article then, a Windows 2003 server would have to be "up" approximately 20% more to satisfy the "claim". Now, I am not a calendar "expert", but I'm having a difficult time believing that Windows 2003 server is up an average of 364 * 1.2, or 436.8 days a year. If it is, I'm buying.

      sighYou don't know what percent is. It is a relation. If a Win2k3 server is down 10 hours, and the Linux server down 20% more, then it is 10hrs*1.2=12hrs. Which makes sense.

      So the linux server has 20% more downtime, not 20% of the total year, which you calculated.

    5. Re:my Math more reliable than Yankee survey by Reverend528 · · Score: 1

      436.8 days a year.

      I'd like to read the full report and find out how many years of uptime a Solaris or HP-UX system gets in a year.

    6. Re:my Math more reliable than Yankee survey by LehiNephi · · Score: 1
      Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime.
      Nobody says what "20% more annual uptime" means. Maybe "20% more annual uptime" is a result of having to run 20% more Windows machines to handle the same workload? Or maybe Windows has half the uptime, so they more than double the number of servers to get redundancy, to maintain availability while giving a server the three-finger-salute?
      --
      Help find a cure for cancer. Join the [H]orde
    7. Re:my Math more reliable than Yankee survey by mooingyak · · Score: 1

      They claimed 20% more UPTIME, not 20% less DOWNTIME. Still bad math.

      --
      William of Ockham had no beard. The most likely explanation is that it was chewed off by squirrels every morning.
    8. Re:my Math more reliable than Yankee survey by plague3106 · · Score: 1

      Implied in the article then, a Windows 2003 server would have to be "up" approximately 20% more to satisfy the "claim". Now, I am not a calendar "expert", but I'm having a difficult time believing that Windows 2003 server is up an average of 364 * 1.2, or 436.8 days a year. If it is, I'm buying.

      I can't believe that, when so many other people have posted uptime calculations based on the numbers, that you got this completely wrong, and try to say there are more days in a year that there really are.

    9. Re:my Math more reliable than Yankee survey by ratboy666 · · Score: 2, Informative

      Let me quote the article:

      "Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime."

      Which part of the sentence is unclear? 20% MORE ANNUAL UPTIME.

      To achieve this claim, what would your numbers be?

      Note that it DOESN'T say "20% more downtime". It is very clear: "20% MORE ANNUAL UPTIME". The MINIMUM requirement to achieve this is 60 downtime days on the RHEL box.

      Note that we ARE being "relative": the 60 downtime days is the MINIMUM. Assuming 100% uptime on the Windows Server. The downtime can only grow.

      Conclusions?

      Maybe the Yankee Group has some math or writing (or both) problems. Implies that they shouldn't be in the publishing statistics business, which needs both skills.

      Maybe the RHEL hardware is very defective. Implies that the Yankee Group is not TECHNICAL enough to do this report.

      Maybe RHEL is defective. With that much downtime, I would have called Redhat. Maybe the Yankee Group has a horribly misconfigured system, and is trying to sort it out themselvs. Implies that they are not smart enough to do this report.

      Every time: the Yankee Group doesn't have the skills needed. The report should be ignored.

      Ratboy

      --
      Just another "Cubible(sic) Joe" 2 17 3061
    10. Re:my Math more reliable than Yankee survey by Anonymous Coward · · Score: 0

      You're obviously missing the point:

      The uptime calculations are based on perceived days.

      Basically, the days of a Windows 2003 admin feel longer by about 20%.

      Either that or the uptime refers to the admin's state of consciousness (they lie awake in bed longer).

    11. Re:my Math more reliable than Yankee survey by moeinvt · · Score: 1

      "You don't know what percent is . . . If a Win2k3 server is down 10 hours, and the Linux server down 20% more, then it is 10hrs*1.2=12hrs. Which makes sense. So the linux server has 20% more downtime, not 20% of the total year"

      You don't know what uptime vs. downtime is. Your calculation is fine, and I might believe it(although I would still want to know the details of the study) but that's NOT what the article is claiming. It clearly states that Win2k3 servers have 20% more UPTIME, not that RHEL servers have 20% more DOWNTIME.

      Their conclusion just doesn't make any sense unless that are some very unusual circumstances at work.

    12. Re:my Math more reliable than Yankee survey by Jay+Carlson · · Score: 1

      Maybe they are measuring "subjective uptime": it only seems like 436.8 days a year when you are supporting a Windows server?

      Do you win or lose?

    13. Re:my Math more reliable than Yankee survey by locofungus · · Score: 1

      You aren't reading it properly.

      For example. (and this is why they don't supply the figures)

      last year Windows had 15 minutes of uptime, 365 days of downtime. Linux had 365 days of uptime and no downtime.

      This year Windows had 18 minutes of uptime, 365 days of downtime, Linux had 365 days of uptime and no downtime.

      Windows has 20% MORE uptime this year.

      Tim.

      --
      God said, "div D = rho, div B = 0, curl E = -@B/@t, curl H = J + @D/@t," and there was light.
    14. Re:my Math more reliable than Yankee survey by FhnuZoag · · Score: 1

      We can crunch the maths another way.

      Suppose every Windows server was perfect. No downtime at all in a year. Then that gives our linux machines an average of 1752 hours of downtime per year. Every UNIX machine has to be perfect as well. So we need to account for an average of at most 19.5 hours of downtime by adjusting the proportions involved.

      This means that at most 19.5/1752 = 1% of machines in their survey were Linux machines.

      Does this sound like a good survey to you?

    15. Re:my Math more reliable than Yankee survey by gavriel407 · · Score: 1

      It's not a matter of being a "calendar expert," but rather being a marketing expert. Marketers are sensationalists. Compare 99.98% to 99.99%. If they give you all the numbers to do the work, you won't see it from their point of view. If they do all the math for you, and they present it in such a way that your boss who only wants to see "executive summaries" (and is most likely scared by numbers), they can generate buzz about their company.

      The article is not necessarily biased towards Windows. It's biased towards causing a stir, and being sensational. How many companies release statistics of 0.01% difference? We don't know, because we don't care. We want big numbers, and as long as we want big numbers, we'll keep getting them.

    16. Re:my Math more reliable than Yankee survey by Anonymous Coward · · Score: 0

      Or, maybe you're looking for this equation: 24 * 0.80 = 19.2 hours of downtime. The writer said it poorly, but they clearly did not mean 20% more time online because it basically ends up impossible. Rather, they meant that it was had 20% less downtime.

    17. Re:my Math more reliable than Yankee survey by barawn · · Score: 1

      Which means, while they aren't affiliated with any OS vendor, they apparently aren't affiliated with anyone who can read English.

    18. Re:my Math more reliable than Yankee survey by Anon-Admin · · Score: 1

      Implied in the article then, a Windows 2003 server would have to be "up" approximately 20% more to satisfy the "claim". Now, I am not a calendar "expert", but I'm having a difficult time believing that Windows 2003 server is up an average of 364 * 1.2, or 436.8 days a year. If it is, I'm buying.

      Hmmm maybe they tested Windows on Mars and Linux on Earth. That way they had 669 days a year for the windows system and only 365 for the linux one. :O

    19. Re:my Math more reliable than Yankee survey by zz99 · · Score: 1
      Now, I am not a calendar "expert", but I'm having a difficult time believing that Windows 2003 server is up an average of 364 * 1.2, or 436.8 days a year.
      TFA forgot to mention the slight calender bug in Windows 2k3. Linux only shows uptime in the traditional calender way. With the new and improved way of counting Microsoft can obviously show higher numbers, just like you have demonstrated. 437 days of uptime a year. Try to beat that RedHat! )
  13. duh? by Anonymous Coward · · Score: 0

    sh$ man 'where are they hiding the documents?'

  14. Pssh. by SatanicPuppy · · Score: 1

    I'm glad they backed up their allegations with facts and figures...Oh wait.

    Every time I see an article like this, I view it as utter crap. There are no numbers, there are no sources, and it utterly contradicts my daily experience...Well, except for the "stability of regular unix" bit, which is pretty much a no-brainer.

    I run linux in a work environment, I run linux in my home environment. I get occasional hardware failures, but that's about it. Applications don't lock things up irretrivably. It needs less babying than my windows systems do, and I generally run more different applications on the linux machines than I do on the windows machines.

    Windows 2003 is better than 2000, but this article is fact-free fud.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  15. Lets google this shall we? by Psionicist · · Score: 1

    Let's for the sake of amusement Google "Yankee Group" funded microsoft

    Or, let's try site:slashdot.org "Yankee Group"

    Unbiased? No freaking way.

    1. Re:Lets google this shall we? by LordKazan · · Score: 1

      try "Yankee Group" - /. is the second result

      --
      If you cannot keep politics out of your moderation remove yourself from the Mod Lottery.. NOW!
  16. Article empty of content by blueZ3 · · Score: 1

    No information on how these "results" were obtained (self-reported?) or anything else that would allow people to figure out if their statistics are biased or not.

    So the study wasn't funded by Microsoft? What does that tell us? If this was research done by asking Windows admins which OS they found had the greatest uptime, wouldn't you expect results along these lines? Of course, we can't know how or why these results were obtained, because the article is essentially four paragraphs saying Windows roxors, Linux is the suxor!

    I'm not new here, but the hype in the article titles and the lack of content is starting to be annoying. Is it just me, or is it getting worse?

    --
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  17. Downtime? by Alioth · · Score: 2, Insightful

    Three to five down events per year totaling 10 to 19 hours of downtime per year? I'm not SuperAdmin, but NONE of my servers are ever down for that long or that often. Who are they letting run these boxes? What are they doing? Taking the machine into single user mode and recompiling the kernel before rebooting them or something?

    1. Re:Downtime? by mabu · · Score: 1

      I found a picture from the study. I think this explains a few things.

    2. Re:Downtime? by normal_guy · · Score: 2, Interesting

      I don't know. My experience with MySQL, perhaps the most commonly-used application behind Apache, shows a surprising lack of robustness with regards to unexpected power outages or hardware errors. The hours can add up when you're rebuilding large indexes or fixing corrupt tables.

      --

      Linux: Free if your time is worthless.
    3. Re:Downtime? by Trifthen · · Score: 1

      Really... I have an Ubuntu box in a 2U rack somewhere in Chicago, and so far the only time it's been down in the last six months was due to them switching out the UPS units on my rack. Even that was only two hours of downtime.

      How can joe random-guy get better stats than their "trained" professionals? They do have trained professionals for all the systems they're testing, don't they?

      --
      Read: Rabbit Rue - Free serial nove
    4. Re:Downtime? by Golthur · · Score: 1

      Um... UPS, RAID, anyone? If you want near-perfect uptime, these things are sorta par for the course...

      --
      Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law.
    5. Re:Downtime? by normal_guy · · Score: 1

      Yep, you're absolutely right. UPS and RAID are absolutely necessary. I'm just saying that when those kinds of errors _do_ occur, MSSQL is up immediately after bringing the machine back up, whereas MySQL is unavailable for hours.

      --

      Linux: Free if your time is worthless.
    6. Re:Downtime? by raynet · · Score: 1

      MSSQL or PostgreSQL don't like power outages either, even with journaled filesystem. Which is why you _should_ have an UPS, a daily backup of the database and fault tolerant hardware.

      --
      - Raynet --> .
    7. Re:Downtime? by normal_guy · · Score: 1

      MSSQL _doesn't like_ a power outage, but it comes back up after a reboot with some complaints. MySQL takes hours to rebuild. This is in one guy's experience, take it with a grain of salt. Of course the production systems are all on UPS. ;-)

      --

      Linux: Free if your time is worthless.
  18. Amazing by Anonymous Coward · · Score: 0

    As opposed to the overwhelming amount and quality of Windows and other proprietary software documentation? You've got to be kidding me.

    Anyway, I still choose Linux! Haha!

  19. Documentation for running a server? by nuggz · · Score: 2, Interesting

    How does documentation affect the uptime of a server?

    You need documentation to make changes, not to leave the server alone.

    If you're making changes you're not measuring the reliability of the OS/software, you're measuring software and admin performance.

    1. Re:Documentation for running a server? by gowen · · Score: 2, Funny
      How does documentation affect the uptime of a server?
      I keep trying to plug my USB key into the power switch.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    2. Re:Documentation for running a server? by alexhs · · Score: 1

      Then probably were they measuring admins downtimes ?

      Innocent user asking for something...
      Linux beginner admin not answering, occupied reading "Linux for Dummies".
      User reports admin being down.

      --
      I have discovered a truly marvelous proof of killer sig, which this margin is too narrow to contain.
    3. Re:Documentation for running a server? by Anonymous Coward · · Score: 0

      How does documentation affect the uptime of a server?

      Linux server stops accepting new connections.
      Probably a limit setting somewhere, but who knows where?
      Easier to just reboot.

    4. Re:Documentation for running a server? by xouumalperxe · · Score: 1

      Well, I can see it work this way: "Since it's poorly documented, you're a lot more prone to make mistakes that cost you uptime". Not even that far fetched, really. But still not too convincing, no.

  20. Beating how? by digitalderbs · · Score: 0, Offtopic

    "Windows Servers Beat Linux Servers"

    I think they're using this definition of beat.

    1. Re:Beating how? by DA-MAN · · Score: 1

      "Windows Servers Beat Linux Servers"

      I think they're using this definition of beat.


      Are you saying that Linux is a premature ejaculator??? Where will it end?

      --
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      Dog House Forum
  21. BSD by Fireflymantis · · Score: 2, Interesting

    So where would *BSD fall in. Along with Linux because of the clueless people rebooting it because they don't understand /etc/init.d, or along with UNIX because (I'm linux user myself) BSD users actually do seem a bit on the more experianced side of the fence.

    1. Re:BSD by Anonymous Coward · · Score: 0
      BSD users actually do seem a bit on the more experianced side of the fence.
      ...but they aren't more experienced in the English language.
    2. Re:BSD by Fireflymantis · · Score: 1

      but, dude.. Like i said in the prev post, I'm use teh Linux stuff. Damn Spelling/Grammer Nazi's

  22. my 2 cents... by revery · · Score: 1, Interesting
    This sounds completely bizarre to me. I have never, ever, ever had a problem with a Linux distro that brought the system down, that I couldn't diagnose within five minutes of web browsing. I have, however, had many, many, many Windows problems that kept a system down that Microsoft themselves couldn't solve. (Frequently the solution was reinstall)

    Granted, Windows has been more stable recently, but in my experience, everything on a Linux system can be logged, whereas half of the stuff on a Windows systems happens in a way that you can't get to it or see what's going on.

    The one thing from the study that I'll readily agree with wasn't quoted in the linked article, but instead can be found here on the Yankee Group's news page:

    Underlying these findings is the crucial point that TCO metrics such as reliability, performance, security and management ultimately depend on an individual company's implementation.
  23. When are these fools gonna learn by linuxkrn · · Score: 1, Interesting

    How many times to we have to tell people that Red Hat != ALL OF LINUX.

    That's like saying Windows 2003 is all of Windows. I still doubt that they played fair in FUD report.

    In addition to this, they almost NEVER compare apples to apples. Apache != Linux either, just IIS != Windows.

    How many patches require you to REBOOT windows to apply? Service Packs? The only thing you need to reboot Linux for is a new kernel. Did they factor that in as well?

    But my guess is these guys either got MS funding from somewhere, or were fishing for some after giving this report.

    1. Re:When are these fools gonna learn by MSFanBoi2 · · Score: 1

      Well considering that a good admin knows what QChain is, at most there would be 12 reboots a year, for a downtime no more than it takes the server to reboot. Take an average HP ProLiant DL380G4 or 385 G1, which, with 4 disks in Raid 10 (HP's raid 1+0), takes less than 1 minute to reboot, you are looking at, at most, 12 minutes a year downtime.

      In fact when building a new server, all the hotfixes up to that month are QChained and it requires ONE reboot to install all of them and get the server 100% current with all updates.

      Personally I think a lot of anti-Microsoft/pro-Linux folks (not all pro-Linux folks are anti-Microsoft) are full of just about as much FUD, because it's apparent they don't know proper Windows server management.

    2. Re:When are these fools gonna learn by 19thNervousBreakdown · · Score: 1

      Appearantly you don't know proper Windows server management either.

      Chaining update installations without QChain.exe is not safe

      When you install updates, if a file is locked or in use, it cannot be replaced. As a result, the file is placed in the Pending File Rename queue and is replaced after the computer restarts. The problem occurs in the following scenario:

      • You install updates A and B without restarting the computer between installations.
      • Both packages contain file X. Package A's file X is version 3; package B's file X is version 2. The version of file X on the computer is version 1.
      • When package A is installed, it places its version of file X in the Pending File Rename queue.
      • When package B is installed, it places its version of file X in the Pending File Rename queue.
      • When the computer is restarted, because package B was installed last, its version of file X is installed (in the Pending File Rename queue, the last file is the one that is used). As a result, version 2 is installed instead of version 3 as you expected.

      http://support.microsoft.com/kb/q296861/

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    3. Re:When are these fools gonna learn by 19thNervousBreakdown · · Score: 1

      *sigh*

      I'm an idiot. Please mod parent way down.

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
    4. Re:When are these fools gonna learn by MSFanBoi2 · · Score: 1

      Huh? Thats exactly what I just said...

      Use QChain.... I don't think I'm following you.

      Chaining update installations without QChain.exe is not safe

    5. Re:When are these fools gonna learn by 19thNervousBreakdown · · Score: 1

      Yeah, that's why I'm an idiot. At first I read it as "with" instead of "without". I didn't even take the time to read the article, and only noticed that I read it wrong after I hit submit. In my defense, I wasn't actually trying to have an intelligent debate, I was just trying to fuck with you. You win, I tripped over my own feet.

      --
      <xml><I><am><so><damn>Web 2.0</damn></so></am></I></xml>
  24. Uptime vs. downtime by Martin+Blank · · Score: 4, Informative

    Is it 20% more uptime? Or is it 20% less downtime? There's a very, very big difference there -- two months of downtime is pretty severe, and if you have that, you have some serious problems. From the reverse perspective, three nines of uptime allows for nearly nine hours of downtime per year. If that downtime is reduced by 20%, that's nice, but not really noticeable for most users.

    --
    You can never go home again... but I guess you can shop there.
    1. Re:Uptime vs. downtime by greenguy · · Score: 1

      Perhaps the article meant that Windows has 119% uptime.

      --
      What if I do the same thing, and I do get different results?
    2. Re:Uptime vs. downtime by Anonymous Coward · · Score: 0
      Let's read the article, huh? Instead of just making crap up.

      Here, pop over to their webpage and read the actual press release:

      In a head-to-head comparison, Windows Server 2003 shows the highest reliability gains, leading Red Hat Enterprise Linux with nearly 20% more annual uptime in similar deployment scenarios.
      20% more annual uptime. Pretty clear to me.

      Honestly, this doesn't suprise me in the least. Major downtime is usually caused by hardware failures, and it's far easier to get Windows up and running on new hardware than it is to get Linux up and running. Solving Linux problems is usually an effort in futility, as there's little to no current documentation, and very few support options. I could easily see Windows getting 20% more uptime than Linux. When Linux fails, chances are, you're simply screwed.
    3. Re:Uptime vs. downtime by schon · · Score: 1

      it's far easier to get Windows up and running on new hardware than it is to get Linux up and running

      What the hell are you smoking?

      You can take a HD out of a Linux system, and pop it into a machine with different specs, and it will just work.

      Try doing that with Windows some time - assuming it runs at all, you'll be in for a world of "Windows has found new Hardware" driver installs and reboots. And then have miscellaneous lock-ups and crashes for the remaining life of the server.

      For a complete hardware change with a pre-known configuration, I can go from bare metal to a fully functional & up to date Linux system in less than an hour (with all apps installed and configured.) The same cannot be said of Windows (just doing the base OS install and then applying service packs will typically take more than an hour.)

    4. Re:Uptime vs. downtime by Overzeetop · · Score: 1

      Yeah, but annual uptime? That's two and a half months. I'm not aware of any sysadmin that could keep their job if they had a server that was down for 2.5 months in a year. I don't know many (any) businesses large enough / technically oriented enough to need a linux server that could survive in the marketplace if they had a critical part of their infrastructure offline for 2.5 months. The numbers don't make sense. There's no hardware failure so bad that (a) it would take 2.5 months to get a part or (b) finding the part was no longer made, would prevent you from buying a whole new machine for less than an hour of lost productivity in even a small company. Heck, you could call RedHat and have them fly a technician across the country this afternoon for a week's productivity in just the executive suite of most medium companies.

      Then again, if it's just the bridge to the web, the productivity jump of losing access for a week each month might well suggest that linux has a positive effect on the bottom line. ;-)

      --
      Is it just my observation, or are there way too many stupid people in the world?
    5. Re:Uptime vs. downtime by Darby · · Score: 1

      You can take a HD out of a Linux system, and pop it into a machine with different specs, and it will just work.

      Come on now. If you have a kernel with every single module built, then yes. If you have a stripped down custom kernel then you might need to add support for some new hardware and rebuild the kernel.

      Of course that takes about 4 minutes on a current server (less if you use distcc), so you still can probably pull it off in under an hour ;-)

  25. Feel free to correct me but.. by JonJ · · Score: 1

    "Lack of documentation"? First of all there's plenty of documentation pretty much everywhere, no mwatter what *nix you use(FreeBSD and Gentoo has excellent documentation) but, doesn't Red Hat come with support? If there's something you can't figure out on your own, why not call the support you've paid for?

    --
    -- Linux user #369862
  26. Re:stop rebooting by Anonymous Coward · · Score: 0

    lol, same goes for video! :P

  27. More informative version of the article by neonprimetime · · Score: 2, Informative

    A more informative Summary of the 2006 Survey

    1. Re:More informative version of the article by YrWrstNtmr · · Score: 1
      Don't know where this 20% nonsense is coming from, but it doesn't appear to come from the Yankee Group article.

      From the link:
      "Linux, Windows, Unix and open source environments exhibited a high degree of reliability -- with a surprising lack of disparity among the platforms."

      "Windows Server 2003 and Red Hat Linux with customizations and Novell SuSE Linux all reported roughly equivalent per server, per year outage times of just under 800 minutes. Surprisingly, Red Hat Enterprise Linux standard distribution users reported said they experienced 900 minutes of outage per server, per year."

    2. Re:More informative version of the article by Carlio · · Score: 1

      Well if we generously assume that they meant 20% less downtime instead of 20% more uptime (in which case there are apparently over 400 days in the Microsoft year), then it's still 11% (800 compared to 900), not 20. Apparently, when you're getting paid by Microsoft you lose track of numbers. Maybe it's counting all the money...

    3. Re:More informative version of the article by wakejagr · · Score: 1

      The whole discussion is off-base, because people are talking about the wrong thing. Windows uptime is not 20% better than Linux uptime. It's 20% better than old Windows uptime: "The reliability and patch management of Windows servers has improved dramatically -- about 20% from Windows 2000 Server to Windows Server 2003."

      --
      Don't save Windows XP! http://www.petitiononline.com/jjw1xp/petition.html
  28. Only Bad windows admins responded ? by brufar · · Score: 1, Funny

    Because GOOD Windows admins PATCH their Windows boxes every month, and therefore would not have an continuous uptime of more than about 30 days at a stretch.. meanwhile most Linux patches can be done with minimal disruption and usually without a reboot.

    Nope I'm not buying this report.. and I run both Win and Linux servers.

    --
    far...out
    1. Re:Only Bad windows admins responded ? by theotherbastard · · Score: 1

      I have a poorly configured, overly bloated web server running Madriva/drake/whatever. (Read: first web server I've ever put together because I wanted to see what cool stuff I could do.)

      There's so much junk sitting on the server that its ridiculous. php Apps that I couldn't install because I botched MySql or didn't properly read the install procedure. It's probably a security liability sitting on my home network as it is.

      With all this, the only time its been down in then 7 months I've had it running was to replace the CPU fan because the PC itself is almost older than dirt. And I've intalled all the updates and patches and stuff that have been available.

      Had I tried to do this with a W2k3 server I imagine I would have had numerous reboots and reinstalls by this point.

      --
      Buttons aren't toys.
    2. Re:Only Bad windows admins responded ? by mscamara · · Score: 1

      How many times have you updated win serv 2003? It's not always that you have to restart after installing new software or updates. Also don't confuse xp with server 03.

    3. Re:Only Bad windows admins responded ? by toadlife · · Score: 1

      [i]"Because GOOD Windows admins PATCH their Windows boxes every month, and therefore would not have an continuous uptime of more than about 30 days at a stretch."[/i]

      Oh come on, that's just bullshit. As with any OS, most Windows updates patch local vulnerabilities that are irrelevant in server scenarios. Patching all of your servers every month is not neccessary if the vulnerable compenents are never used. What threat does an Outlook express/IE/Media Player vulnerablity pose on a server?

      "meanwhile most Linux patches can be done with minimal disruption and usually without a reboot."

      Very true, but kernel vulnerabilities do require a reboot, and linux has had many of those....but.....most of them are local vulnerabilities and need not be patched right away on most systems - hence the long uptimes linux admins like to jack off over.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
  29. I for one, am moved. by delire · · Score: 1

    At least someone still takes Laura and the Yankee Group seriously. Proof that Loyal fans such as Slashdot are not to be discarded easily.

    For those of you unclear on the just what deserves this unerring trust, see here.

  30. Does it really matter? by _damnit_ · · Score: 1

    I'm sure there will be another study which says the opposite soon enough. Linux is a major player and is here to stay. MS products are fine for a lot of applications and the same for UNIX. Just throw this in with the (rest of the) FUD and move along. Besides, until MS comes along with something as cheap as Linux (free as in beer) they'll never be able to kill Linux. Let's get back to the Apple adoration, BSD is dying, PS3 is great/expensive, hot grits, flame wars and ATI/Nvidia benchmarking that we've all come to expect from Slashdot.

    --


    _damnit_

    It's my job to freeze you. -- Logan's Run
    1. Re:Does it really matter? by IMightB · · Score: 1

      Or, at least, linux will be around until MS can legislate Free Software out of existance.

    2. Re:Does it really matter? by _damnit_ · · Score: 1

      I think that may be a side effect of Orrin Hatch's work for the RIAA and MPAA.

      --


      _damnit_

      It's my job to freeze you. -- Logan's Run
  31. yeah but... by dallase · · Score: 1

    "not sponsored by any particular OS vendor" notice the addition of "OS". meaning they were sponsored, by "someone". i wonder which side this "someone" is on.

  32. Article is FUD and flamebait by hackstraw · · Score: 1


    Give me a fucking break. Its 2006. If your OS is down or crashes, you have bullshit admins, using a bullshit OS, or have crummy hardware or power.

    I have had Linux crash in production once. In 1997, and the bug was fixed in a day or so. Also, it was my fault as a beginner admin who thought it was cool to download and install the "latest and greatest" untested kernel from kernel.org or where ever you got Linux kernels at the time.

    Now, will slashdot give me serifed fonts back?

    1. Re:Article is FUD and flamebait by schon · · Score: 1

      will slashdot give me serifed fonts back

      Go here to install stylish, then install this, this, or this.

  33. 20% of *what*? by Maximum+Prophet · · Score: 1

    I've had HP/UX machines with 2 years of uptime. FreeBSD machines with > 1 year were common too. Usually the machine had to be moved or repurposed before it crashed.
    Sun machines weren't nearly as reliable as HP, generating 10 times the number of hardware service calls. That and the 250 day bug, gave them somewhat lower uptimes.
    A properly configured Linux machine is at least as reliable. How could anything have 20% more uptime than a machine that's up 99.999% of the time?

    --
    All ideas^H^H^H^H^Hprocesses in this post are Patent Pending. (as well as the process of patenting all postings)
  34. I don't reboot windows either by snizfast · · Score: 1

    I don't reboot my Windows Server's either because I don't like to touch them. I don't even bother putting the Linux servers on a UPS. They just work. Uptime is also a small part of what I consider when choosing a server OS. The monthly Windows updates usually want a reboot (I don't like having to wait until patch day for critical patches though). Linux keeps releasing the kernel updates so not too much better there. The applications that I will run tend to make that decision for me.

    1. Re:I don't reboot windows either by flooey · · Score: 1

      I don't even bother putting the Linux servers on a UPS.

      Heh, that reminds me of the time that a place I worked had only two periods of server downtime over a 6 month period, both due to (planned) power outages. We were entertained that our server uptime was being held back by our electricity uptime.

  35. Re:Defensiveness Because it defies everyone's by Anonymous Coward · · Score: 0

    experience! Duh.

  36. Total Bullshit by mabu · · Score: 2, Insightful

    First and foremost, the whole nature of the design of Unix/Linux provides a means by which software systems can be updated without any service outage. You cannot do this with any version of Windows. Most Windows-based patches and upgrades require a system reboot, which is downtime. Most unix-based upgrades merely require a quick stop/start/HUP of the services. If their main claim is that updating system components is the basis for downtime, they're smoking crack. Maybe their methodology for testing involved taking the entire system down while they upgraded? Unix doesn't require such drastic measures - Windows probably does, as you probably can't update a running service. By design, Windows is exponentially more prone to downtime in the process of patches and upgrades. It's virtually impossible for them to compare the two OSes on this issue and not be dramatically manipulating the test methods to create bogus results that are in no way reflective of how sysadmins patch and manage their server resources. I call BULLSHIT.

    I have unix servers right now with uptime measured in YEARS. There are no Windows boxes that can make that claim. Period. I've had outages on occasion due to DDOS or system probes that caused a process to terminate over the years, but I've never had any type of wholesale outage that you'd typically get with most Windows installations. Does anyone have any details on the methodology of the testing? It's obviously bogus.

    1. Re:Total Bullshit by Anonymous Coward · · Score: 0
      I have unix servers right now with uptime measured in YEARS. There are no Windows boxes that can make that claim. Period.
      I'm not sure if you're going to believe me, but I have a Windows 2000 Server running for about 2.5 years now, serving as a small ASP-driven web server. Perhaps it has 10.000 hits a day or 1.000, or 100, or 100.000, I don't care - most of the time I forget it's even out there on the net, but I do check up on it occasionally and it seems to be doing more than fine.

      And that's with IIS 5.0, which is a shithole compared to IIS 6.0 in Windows 2003 Server, proven to be the most stable and secure web server available.
    2. Re:Total Bullshit by metamatic · · Score: 2, Insightful
      I'm not sure if you're going to believe me, but I have a Windows 2000 Server running for about 2.5 years now, serving as a small ASP-driven web server.

      So you're saying you haven't installed a service patch to your Windows 2003 box that required a reboot in 2.5 years? Care to post the web server address? I'm betting you won't dare.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    3. Re:Total Bullshit by Anonymous Coward · · Score: 1, Interesting
      So you're saying you haven't installed a service patch to your Windows 2003 box that required a reboot in 2.5 years? Care to post the web server address? I'm betting you won't dare.
      It's a Win2k server, not Win2k3. It's been running SP4 since the day it came out (Nov 6 2003, two and a half years ago), and that's the last reboot the machine has had. Of course, the machine is firewalled - the service pack is there because I thought it would be nice to have it, just in case, but it could do even without SP4. Only port 80 is opened.

      And no, I won't post the address, but not because I'm scared or anything - there's a reason why I'm posting as AC, and revealing the address would reveal my identity (my name is written all over the web pages served). But trust me, there's nothing wrong with the machine, and the only nasty thing that could happen to it would be a DDoS attack that would piss off people using other servers behind the same network gear, including the institution's friendly Linux admins on a 622 Mbps connection elsewhere.
  37. Re:stop rebooting by Kookus · · Score: 0

    Are you smoking something? I haven't found anything yet in the mass-produced consumer market that hasn't been relatively easy to get working.
    I've got things from external usb sound systems to internal cards of all flavors of things made by creative to work just fine.

    I think you need a new mantra.

  38. WxP Pro by robpoe · · Score: 2, Informative

    We have a WinXP Pro box that's been up over a year ...

    Another box that's Win2k pro that's been up almost 2...

    The one app they run is heavily used (dispatch for a 911 center).

    --
    = Grow a brain...
    1. Re:WxP Pro by drpimp · · Score: 1

      That's great and all, but you definately have not updated them then and behind a good firewall. :-)
      My XP box is normally running for 1-2 months on end. Then that blasted Windows updated rains on my parade.

      Now on my Slackware server it's a different story
      Uptime check in 3...2...1

      thinx@am:~$ uptime
      09:36:53 up 334 days, 22:48, 1 user, load average: 0.07, 0.13, 0.16

      --
      -- Brought to you by Carl's JR
    2. Re:WxP Pro by Anonymous Coward · · Score: 5, Insightful

      If your windows box has been up for 1 and almost 2 years, respectively, it means that they haven't had security updates applied (which require a reboot). And if your 911 center doesn't keep it's servers patched, you should all be fired.

    3. Re:WxP Pro by Anonymous Coward · · Score: 0

      If Windows Update rains on your parade, how about disabling it?

      Also, this is an honest question, but do you know if there are any kernel patches that your Slackware box needs? If so, then when you patch the kernel on your Linux box, doesn't that require a reboot? Assuming a kernel patch requires a reboot (I'm not sure about, which is why I asked in the first place), is it fair to assume that you haven't patched your Linux machine, and therefore you're in the same situation as turning off Automatic Updates in Windows?

    4. Re:WxP Pro by 14CharUsername · · Score: 1

      The problem with windows is that it wants a reboot when it changes just about anything.

      Yes, in linux updating the kernel requires a reboot, but since the GUI, web browser, and whatever else isn't integrated into the kernel, reboots are far less frequent.

    5. Re:WxP Pro by outlander78 · · Score: 1

      Mod the parent up, please.

      Critical systems, such as 911 servers, should not be running on Windows; arguably, not even on Intel, and certainly not without patches. Planned outages avoid unplanned, extended outages, and people's lives are at stake in this situation!

      --
      cheers,
      Andrew
    6. Re:WxP Pro by Anonymous Coward · · Score: 0

      The problem with windows is that it wants a reboot when it changes just about anything.

      I'm not sure what you mean about "just about anything". If you mean settings within Windows, I never come across this in what I do. For Windows patches the system always needs to reboot, since as you mention later on, they are integrated into the kernel. If you are referring to applications, most of the time I am asked to reboot after installing an application is when the application installer prompts me. This is almost never necessary, but the application suggests it anyways.

      Yes, in linux updating the kernel requires a reboot, but since the GUI, web browser, and whatever else isn't integrated into the kernel, reboots are far less frequent.

      I will admit I have done limited research on secunia.com, but it looks as though the Linux kernel has atleast one vulnerability every month or two. I know these range from being critical to non-critical, but they are vulnerabilities nonetheless. To keep your Linux system patched and up-to-date, should it still require a reboot every so often then? For a person to say that a Linux system is more secure because it is up for 300 or 400 days straight seems to be very inaccurate in my opinion.

    7. Re:WxP Pro by Mancat · · Score: 3, Insightful

      Why not?

      Systems like these used in call centers often:

      1) Have no route to the internet.
      2) Have both external storage drives and USB ports disabled.
      3) Do not allow users to log in with administrative accounts.
      4) Have proper group policy restrictions in place.

      More often then not, even without the latest patches from Microsoft, machines in this state are perfectly secure and stable. Argue if you'd like, but there are plenty of offices I've worked in where the Windows machines aren't even up to SP2, and because they are properly locked down, they're solid as a rock and still running.

      --
      hello dear sirs my name is jamesh i are india (bihar) can u guide me install red had linux 9?
    8. Re:WxP Pro by Anonymous Coward · · Score: 1, Informative

      You obviously don't know much. Nearly all the 911 dispatch and callhandling systems are run on Windows. I know, I work for the largest supplier of such things.

      Security is not an issue - effectively a mission-critical dispatching system is one big tracking app - how many units, how many events, who's where, who's doing what. That kind of thing. It doesn't need to be the same kind of app that runs airplane avionics or nuclear shutdown. If it goes wrong, you reboot and continue, or fix the damn Oracle problems and continue :-)

      The entire thing is a highly redundant and fault-tolerant design, but even so downtime is not a problem - everything is planned, so even in a unplanned downtime the dispatchers simply go to paper and everything still works. That said, its never been an issue for our software.

    9. Re:WxP Pro by dtfinch · · Score: 1

      You reboot when there's a kernel fix for something that actually applies to your use of the server.

    10. Re:WxP Pro by el_jake · · Score: 1

      "The one app they run is heavily used (dispatch for a 911 center)"

      Woah! If a person was able to sneak a laptop in there, or a script kiddie gained access to a available terminal, him/her could bring down the entire dispatch. The uptime suggests no security updates has been installed. It would be a simple task to remotely close the server without proper authorization!

      Very scary indeed.

      --
      In order to form an immaculate member of a flock of sheep one must, above all, be a sheep.
    11. Re:WxP Pro by robpoe · · Score: 1

      Those boxes are not on the Internet. They see no config changes, load no other apps than the one radio app. Why update?

      Esp. if it "Just Works" (TM).

      --
      = Grow a brain...
    12. Re:WxP Pro by robpoe · · Score: 2, Informative

      Oh, you have NO idea of what you're talking about.

      "Back in the day" (TM), 911 dispatch was an old green screen with a serial connection to Ma Bell for the ANI/ALI information. Radios were 20 year old cards in a rack of radio equipment. Stuff gets hard to find replacements for, it gets upgraded.

      Enter new systems:

      The phone switch? Windows controls the user accounts. The phones are Windows interfaces to hardware. Controls which line gets switched to the dispatchers headset. Completely out of my control on those boxes. They're vendor provided, vendor controlled.

      The other box? The 2k one? Radio interface control. Controls what channel the dispatcher's headset talks on.

      None of these boxes are on the Internet. Security? Uhhm. Ok. These boxes have no external drives, run non-admin user, the phones are on a hub network with each other but nothing else (not connected in or outbound to the Internet), and are not on our main network. The radio computers aren't even networked. The computers are locked behind two wooden doors, inside an underground secure facility that is monitored 24x7 with people who have guns.

      Now, as far as the dispatch software? The thing that keeps track of calls? That runs on Netware (soon though to be converted to MS-SQL). That app runs on Win2k or WinXP (vendor suggests NOT running SP2). Those computers DO have outbound internet connections to about 15 hand selected sites (all state or government agencies, or public service sites, like the hospital tracking system, crime victim notification sites). They do have email installed, but the email goes through a server running MailScanner, set to disallow every kind of executable file (and vbs, etc, etc). They are NOT configured to run any Windows Media, no IM. They're locked down tight.

      We've had no virus problems here .. for 3 years now. Malware on some computers? Occasionally, but our antivirus detects most Java dropper programs and kills them.

      Should I be fired? Doubt it. ;)

      --
      = Grow a brain...
    13. Re:WxP Pro by robpoe · · Score: 1

      Listen to yourself.

      Sneak into a 911 dispatch center.

      Behind 2 locked doors, monitored (camera and physically) by people who have guns. The computers are locked in wooden cabinets (albeit with ventilation).

      *IF* you got in (which is unlikely in the first place), you'd be in handcuffs before you ever got close enough to "hack" into those systems with a laptop. I mean, kick in the first door (uh huh, I dont think King Kong could, but let's say for argument's sake), you'd have about 90 cops coming at you full speed, guns drawn. Then you'd get to check out the other side of the facility......

      Detention...

      Point is, there's no network to speak of (and the hub that IS there isn't connected to anything remotely near the Internet .. yes unhooked networks DO exist), and physical security is there.

      --
      = Grow a brain...
    14. Re:WxP Pro by Anonymous Coward · · Score: 0

      Mod parent down (offtopic). In a later post this guy admits that these boxes aren't even networked. So they're not _servers_, are they?

    15. Re:WxP Pro by sholden · · Score: 1

      I will admit I have done limited research on secunia.com, but it looks as though the Linux kernel has atleast one vulnerability every month or two. I know these range from being critical to non-critical, but they are vulnerabilities nonetheless. To keep your Linux system patched and up-to-date, should it still require a reboot every so often then?

      http://secunia.com/product/2719/ shows 24 for 2006. If you were running a linux machine with no local non-trusted users (ie. only admins actually log into the machine) that didn't use SCTP or NAT then none of them matter - so there would be no need to have rebooted yet.

    16. Re:WxP Pro by d3cr33p · · Score: 1

      Oh my goodness! Aside from the scarry implications, this is the funniest email I have read. What are they thinking? This is a perfect example of someone's knowledge only serving to prove their ignorance.



      That aside, I have always been wowed by Linux and FreeBSD being able to stay up for amazingly long periods of time. Which, of course, doesn't have the same implications as the XP/911 statement that was made. These OS's can be updated most of the time without a reboot. Which brings up an interesting point concerning the article: What was the time frame for uptime? If sysads where doing their jobs then downtime would occure for windows almost everytime an update occured. Looking at the dates I had patches installed I get dates like: 1/5, 1/6, 1/12, 2/24, 4/18, 4/28, 5/10, 5/15, 5/30. Between January and June only March was free of updates. I have used Linux enough to know that it can stay running longer then a month even with updates (unless we are talking about some major kernel update).




      On the surface, the only thing I can assume from the article is that no updates were done on the windows boxes. Which would say something about the sysadmins, not the OS's.



      None of what I am saying really affects the outcome of the study. Perhaps the Linux machines came down and no one knew enough to get the back up again. But that kind of stuff happens in windows too.



      I have used both OS's and I have things I like about both and things I don't like about both. It sure would be nice to see a study that was done by someone who didn't give a hoot about the outcome.



      b--
    17. Re:WxP Pro by Rhys · · Score: 1

      You make an assumption that the 911 box hasn't had the ethernet and USB ports filled with epoxy. I wouldn't put a critical box like that on the internet if I didn't have to.

      --
      Slashdot Patriotism: We Support our Dupes!
    18. Re:WxP Pro by Anonymous Coward · · Score: 0

      What you don't know is that there is a scheduled batch file running which reboots your machines every morning at 1:00 am.

    19. Re:WxP Pro by member57 · · Score: 0

      I hope this 911 dispatch center IS NOT in my city... I wouldn't run a Where's Waldo child's program on winblows if it was mission critical..

      --
      If Kerry was the answer, it must have been a stupid question.
      The UN - The largest "political" cause of death.
    20. Re:WxP Pro by popejeremy · · Score: 1

      So, your Windows machines get malware on them occasionally and they're not even connected to the Internet.

      How does that happen?

    21. Re:WxP Pro by jlarocco · · Score: 1
      The one app they run is heavily used (dispatch for a 911 center).

      What really scares me about your post, even more than running Windows, is that you implied 911 service for your area uses a single box for the dispatching. There is a redundant box in case that one goes down, right? Some kind of fail safe? It's going to happen. The hard drive will fail, memory will burn out, the power supply will fail, a fan will stick...

    22. Re:WxP Pro by winwar · · Score: 1

      So, some of your boxes are connected to the internet. And you have malware on some of them at times. And you don't update them?

      I hope they aren't terribly important. Because the fact that something bad hasn't happened doesn't mean it won't.

      I don't know if you should be fired but you do seem to need additional security training.

  39. They got the wrong results by Artem+S.+Tashkinov · · Score: 0

    I suppose for Windows 2003 servers they have computed in-between-reboots uptime which was "better" then Linux'es one.

  40. Yankee by Elektroschock · · Score: 5, Informative

    http://www.businessweek.com/the_thread/techbeat/ar chives/2005/04/the_truth_about_1.html
    http://www.computerworld.com/softwaretopics/os/lin ux/story/0,10801,82070,00.html
    Laura DiDio, an analyst at The Yankee Group in Boston, said she was shown two or three samples of the allegedly copied Linux code, and it appeared to her that the sections were a "copy and paste" match of the SCO Unix code that she was shown in comparison.
    DiDio and the other analysts were able to view the code only under a nondisclosure agreement, ... "The courts are going to ultimately have to prove this, but based on what I'm seeing ... I think there is a basis that SCO has a credible case," DiDio said. "This is not a nuisance case."

    Watch the "expert" Laura Didio on video from a credible source:
    http://www.microsoft.com/windowsserversystem/facts /videos/didio_video.wvx

    Enjoy her!

    *lol*

    1. Re:Yankee by catdevnull · · Score: 2, Funny

      Uh...yeah...no bias there. Not a bit. Nope.

      Looks like she's been getting quite a few free lunches from Microsoft.

      --

      I might know what I'm talkin' about, but then again, this is Slashdot...
    2. Re:Yankee by in4mation · · Score: 1

      :) thanks ... very enjoyable. Now I'm scared. Do I have to switch to Windows now?

    3. Re:Yankee by Anonymous Coward · · Score: 0

      How can anyone watch that video and give any credibility to Didio. She's so oviously bias it hurts.

    4. Re:Yankee by Toba82 · · Score: 1

      Wow. USE MICROSOFT OR YOU MIGHT BE SUED THEREFORE MICROSOFT IS BETTER. This woman is as stupid as she is fat. Also, the annoying Microsoft video format is some sort of weird playlist thing. To watch the vid on linux:

      mplayer -cache 1024 mms://wm.microsoft.com/ms/windowsserversystem/fact s/videos/yankee_group_laura_didio.wmv

      --
      I pretend to know more than I really do by mooching off google and wikipedia.
    5. Re:Yankee by D+H+NG · · Score: 1

      Yes, ad hominem attacks are much more easier than attacking the survey itself.

    6. Re:Yankee by Anonymous Coward · · Score: 0

      She also got free elevensies, afternoon tea, dinner, and supper if you ask me...

    7. Re:Yankee by Anonymous Coward · · Score: 0

      Thanks for showing me how to get the damned thing to work.

      Also I quote the following for fucking truth:

      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.
      This woman is as stupid as she is fat.

      I showed this clip to my brother (totally non-computer geek, age 14) and HE laughed at her. He doesn't even use Linux and HE was able to tell this bitch was a total sell out. Why does anyone take her or her group seriously, anymore?

    8. Re:Yankee by member57 · · Score: 0

      Yes, it is, her very character is corrupted, digging into the past to reveal possible bias is important. That establishes a pattern of bias, and in this case it seems valid. So since human being are creatures of habit, therefore this survey is a complete fabrication and a lie. FUD, FUD. FUD

      --
      If Kerry was the answer, it must have been a stupid question.
      The UN - The largest "political" cause of death.
  41. Conclusions? More like wild speculation. by blueZ3 · · Score: 1, Redundant

    The frustration around these "studies" isn't defensiveness, it's that they're drawing conclusions based on... what? Random number pulled from a powerball machine? Paw prints their cat left on the hood of their car? Stats taken from a Diebold machine? Tea leaves in the dregs of a cuppa Earl Grey? We'll never know.

    Saying that poor docs are the issue sounds correct to me (anecdotally) but there's nothing in the article to confirm this is more than FUD. The documentation issue is improving (it's still not good, or consistent, but getting better). That said, it's still easier to resolve issues by googling than by looking through TFM.

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
    1. Re:Conclusions? More like wild speculation. by morgan_greywolf · · Score: 1

      That said, it's still easier to resolve issues by googling than by looking through TFM.

      Which is true even for closed source software products. And especially true for Windows Server, which essentially includes no documentation.

      I don't know about you, but when I have issues with Linux or Windows Server, Google is my friend.

    2. Re:Conclusions? More like wild speculation. by kthejoker · · Score: 1

      Maybe we ought to just have a website where people post their Linux distro problem, the Google search they performed, a Google Cache link to the result they used, and an epilogue on the success and failure.

      Then someone can compile it all into a PDF, call it "Linux Server Documentation" and update it every month.

      Or maybe we should start a Linux Server documentation Wiki.

      Seriously, the idea of centralization is our friend.

    3. Re:Conclusions? More like wild speculation. by jZnat · · Score: 1

      You could always start by collecting existing documentation from tldp.org, Debian, the Gentoo forums, the Ubuntu forums, howtoforge, and other sites and wikis. After that, you only need to cover more specific problems.

      --
      'Yes, firefox is indeed greater than women. Can women block pops up for you? No. Can Firefox show you naked women? Yes.'
  42. Doesn't jibe with reality by Ritz_Just_Ritz · · Score: 5, Informative

    How come I never get any of these "impartial surveys"? I have racks and racks of RHEL Linux servers that I only reboot when:

    a. a machine suffers a hardware failure (fairly rare) or
    b. there's a kernel update that impacts security

    In the case of (b), I apply the updated rpms and reboot which normally results in a downtime of approximately 60 seconds for that server. This might happen a few times a year (single digits).

    For our small number of Windows 2003 server boxes, it seems that each "windows update" cycle recommends a restart. We'll call that a once a month reboot when Microsoft gets around to releasing their monthly cleanup. Total server downtime is maybe 2-3 minutes (windows takes a bit longer to reboot on the identical hardware used with our Linux machines).

    So while I *could* say that our windows servers are down XYZ percent more than our Linux servers, in terms of actual downtime, both platforms are about the same, with Linux seemingly holding a small edge in my experience.

    Cheers,

    1. Re:Doesn't jibe with reality by WillAffleckUW · · Score: 2, Interesting

      I agree, we run our entire lab on Linux, with the exception of my WinXP machine and a laptop downstairs.

      Reliability - thy name is Linux - we can't afford to keep rebooting our servers when our medical genetics perl scripts run days and weeks before crunching the DNA sequences and family inheritance statistical inferences.

      Maybe shops that are only open for 9-9 each day can, but we have to be up all the time.

      --
      -- Tigger warning: This post may contain tiggers! --
    2. Re:Doesn't jibe with reality by jabuzz · · Score: 1

      Well my RHEL server takes longer than 60 seconds to spin up and check out the RAID array. I really should use a stop watch to see how long it takes to get from power on till OS loader.

    3. Re:Doesn't jibe with reality by Anonymous Coward · · Score: 0

      We've had numerous issues with linux. We push our machines very hard, 90-100% CPU for extended periods of time with lots of disk IO, and they require reboots frequently.. probaby once every month or two. Linux is NOT infallable. Believing it is opens yourself up to a very hard lesson.

      The reason we use Linux is precisely because we're familiar with it and don't like the Microsoft way: need a simple function, buy a software library for $500, merge into your already bloated project. It's more productive to just download a free single function RPM that has few dependencies.

    4. Re:Doesn't jibe with reality by Anonymous Coward · · Score: 0

      I do a substantial amount of uncompressed video editing on a number of linux systems. It is both disk intensive and cpu intensive, especially with a number of video filters running, and I haven't experienced any of these "frequent reboots" you describe. Perhaps you can be a bit more specific about what you're actually doing and on what hardware it's running...I smell a troll.

    5. Re:Doesn't jibe with reality by Anonymous Coward · · Score: 0

      if you have only patched single digit security patches for the kernel each year then you have not been keeping up with patches.

    6. Re:Doesn't jibe with reality by Anonymous Coward · · Score: 0

      A number of the patches released for the kernel last year only affected specific modules that perhaps the original poster wasn't loading. There were also "security" patches that weren't remotely exploitable so perhaps the OP didn't feel like that represented much of a threat if there were no shell users on the affected machines, etc....

      I'm thinking back and I can't recall there being more than a few (certainly less than 10) "show stopper" patches that left me feeling like I had to immediately patch exposed servers or incur the wrath of hacker zombie bot programmers. But perhaps I'm just too lax on security...

  43. Windows Server is nice..... by ShyGuy91284 · · Score: 3, Insightful

    I don't know about uptime, but I used to be a Linux-Only person when it came to servers. After recently falling into a job where I have had to administer Windows servers, I'll admit they are slick...... I picked up workiing with them a hell of a lot easier then I would have a Linux server (if I was new to it). Good LAN support features, ISA, Exchange, license management, fairly easy remote user/computer maintenance..... I'm probably going to give it a shot for my next home server once I get the parts. Although the software is costly if you want to learn it as a hobby (I'm getting it for my home server through MSDNAA).

    --
    In undeveloped countries, the consumer controls the market. In capitalist America, the market controls you.
    1. Re:Windows Server is nice..... by pl1ght · · Score: 3, Insightful

      I'm glad you admitted it first. I work with about 300 Linux(slackware, redhat flavor) webservers. Which are great, no problems for the most part, but we also run about 45 Win2k/2k3 IIS/MSSQL/AD/Exchange servers for our Intranet apps and i must also admit that we have no problems with these guys. They are very very easy to manage and setup and ive yet to have a "crashing" problem that wasnt hardware related on either OS. To each his own. Both have their strengths.

    2. Re:Windows Server is nice..... by Anonymous Coward · · Score: 0
      They both have strengths, but Windows, in my experience, has worse weaknesses. Aside from having to deal with licensing at all, Windows requires more overhead in terms of hardware than Linux does. A well configured Linux kernel is nearly invisible in terms of resource usage, but the best configured NT kernel still uses more. IMHO, this is because the NT kernel must ship with support for everything, since you don't compile it yourself.



      In addition, the design of the Windows graphical system, while better for things like games, is stupid for a server. For all its weaknesses, X11 just works better for that type of environment -- no, I do not mean to suggest that you should try X connections over a LAN (although the option remains available), I mean that separating the display from the actual location where a process is running is better for remote access. Microsoft's attempt at this (RDP) is OK, but far behind what can be done with X11. This is irrelevant for a webserver, but for thin-client setups (and I can think of a number of places where that would be advantageous), it matters.



      Windows is good for some tasks: video games, watching DVDs, listening to music, etc. For serious computing, I would put it behind *nix without a second thought.

    3. Re:Windows Server is nice..... by PhakeDC · · Score: 1

      Hear hear. Even though I generally dislike Microsoft I am a MCSE (stop laughing already!) and get shitloads of work done on their Windows Server 2003. The trick is to anticipate the weaknesses of the system well ahead, something that run-of-the-mill admins just don't appreciate, thus lending MCSE's their bad name.

      There won't be a world where everyone would switch to Linux. At least not for a few more decades.

    4. Re:Windows Server is nice..... by TexNex · · Score: 1

      Actually its not as expensive as you might think. Microsoft offers a software kit for system builders that includeds registered full versions of most of the microsoft products...all for $300 (usd) a year. The catch is that if you don't re-up your licenses are not renewed but, in my experience the cost bennifits of the package are so much better. https://partner.microsoft.com/global/salesmarketin g/actionpack/

    5. Re:Windows Server is nice..... by Anonymous Coward · · Score: 0

      Although the software is costly if you want to learn it as a hobby (I'm getting it for my home server through MSDNAA).

      I hate to be a spelling nazi, but it's spelled BITTORRENT

  44. What? by C_Kode · · Score: 3, Interesting

    "Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason: the scarcity of Linux and open source documentation."

    Hmm, thats odd. Linux documentation has always been in great abundance. It's getting information about how OS interals worked that caused me the biggest OS to Application head-aches. (Both Unix and Windows)

    On a broader note, said Yankee analyst Laura DiDio

    Ohhhhhh, I see. Laura DiDio had her nasty little Microsoft-lead hand in this survey.

  45. They cannot beat my uptime. by khasim · · Score: 1

    09:18:29 up 487 days, 22:39, 1 user, load average: 0.65, 0.48, 0.29

    And that server is handling DNS/DHCP/RADIUS/NTP etc for the entire company.

    Go ahead. Tell me that Windows can get more uptime than that server had in the past 365 days.

    At this point in time there should not be any discussion of availablity. In 2006 it is just unreasonable to have a production server crash due to anything other than hardware failure.

    My Linux boxes are rebooted ONLY when I upgrade the kernel or physically move them.

    1. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0

      So you don't patch consistently or often then. Great. Totally not what I, as a server admin would like to hear. I do patch and I can tell you that having to patch a Linux server or upgrade is the biggest headache ever. Once the server is in 'THE' configuration for the time it's great. But getting it there takes me weeks as I have to look up non-standard packages, figure out which are in RPM format, which will need to be compiled, which will require recompilation of my apache, which don't, why didn't this seem to take in this configuration change, where is the configuration for that piece set.. All of this information is not consistent from standard server software to standard server software, nor does it all play togethor well out of the box all the time. While it may 'run fine' once I get it to a consistent spot I then fear to update/patch certain pieces of it for fear of what I will have to go through(and do) when I get to that next stage. Like upgrading my older server from Redhat 7.3 to Fedora Core caused the system to die partway through the upgrade install with not way to recover beyond shoving a bootable disk in and starting from scratch.

      "Fire and Forget Servers" are not the REAL admins concerns. You can get windows servers to the point where they will run consistently if just left alone. It's having to upgrade ANY server or server software(such as apache, mysql, php, db2, oracle) that causes the biggest headaches or recompiling/reinstalling that software after making a major OS upgrade/patch.

      DNS service and even mail services are not the majority of servers. File servers, application servers and web servers are. That's where the real work should be considered.

    2. Re:They cannot beat my uptime. by plague3106 · · Score: 1

      Care to tell us what distro / version you're using? It'd be interesting to see how many security holes were plugged in the past year.

    3. Re:They cannot beat my uptime. by endoftheroadmatt · · Score: 1
      I'm not trying to beat your uptime, just add to your point:

      10:41am up 674 days, 1:29, 1 user, load average: 0.95, 1.06, 1.02
      76 processes: 74 sleeping, 2 running, 0 zombie, 0 stopped
      CPU0 states: 58.0% user, 2.1% system, 56.4% nice, 39.2% idle
      CPU1 states: 36.4% user, 1.3% system, 34.4% nice, 61.1% idle

      This machine does does audio processing 24-7. Redhat 8 on linux-2.4.18-14smp

    4. Re:They cannot beat my uptime. by Rich0 · · Score: 2, Interesting

      Uh, I can't remember the last time I had to patch my linux kernel due to a security issue. Maybe there was an occasion in the last year, but that is unlikely. That is the only thing in linux that requires a reboot.

      As far as the other stuff you mention goes - none of that requires substantial downtime. Sure, if you're making an application change you might need to work out what dependencies need to be updated, but it isn't like you're going to do that while production is down.

      If you're running a server that you care enough about to bother reading uptime surveys, then you're not going to make any changes to it until you've performed the change in an identical test environment following a documented procedure, and have tested the change to ensure the system works. Then you just follow the same procedure again in production and it will work there as well. And running a different OS isn't going to make a difference in your application update plans, except possibly for stuff like package-manager utilities or other tools to manage your apps. On linux you'd actually have more support for this stuff - if you need to have good control over your production server with some app not supported by the OS vendor then you're better off making your own RPM for it.

      If you generally upgrade applications by fiddling with the production server until it works, then you're really not the target audience for server uptime reports. That kind of stuff will kill uptime on any server.

    5. Re:They cannot beat my uptime. by grasshoppa · · Score: 1

      Care to tell us what distro / version you're using? It'd be interesting to see how many security holes were plugged in the past year.
      Unless one of those services ( DNS/DHCP/RADIUS/NTP and of course ssh ) suffer from some catastrophic bug ( remote root shell, dos bug, ect... ), then there is little need to patch. Why would you? The only thing you are gaining is the likelyhood of something not upgrading correctly and borking the install. But even assuming you patch these services, you still don't have to restart like you would with windows. Only if the kernel is patched do you need to restart, and if you don't have any local users then there is little need to do that.

      --
      Mod me down with all of your hatred and your journey towards the dark side will be complete!
    6. Re:They cannot beat my uptime. by Deslack · · Score: 0
      DNS service and even mail services are not the majority of servers. File servers, application servers and web servers are. That's where the real work should be considered.


      *ahem*

      Upgrading a file server, application server and web server shouldn't cost your machine's uptime. You could just stop the appropariate services, upgrade, and then restart it.
      --
      .sigs are useless; it doesn't protect you from imposters.
    7. Re:They cannot beat my uptime. by segfaultcoredump · · Score: 4, Informative

      This is the postfix gateway, external web server, dns server, etc for our little (1000 employee) company:

      root[loki:/]# w
        10:57am up 1030 day(s), 21:27, 1 user, load average: 0.05, 0.02, 0.04

      This happens to be a Solaris 9 system. It has never crashed. Actually, over the past 5 years we have had 1 software related bug take down one of our solaris systems (multipathing bug in the FC drivers when used with active/passive disk arrays). This is based on an environment with 40+ solaris based servers (running a wide variety of services, this is not a '40 identical servers shop')

      The best our windows boxes can manage is 6 months (and that is if we skip a few of the security patches).

      I can guarantee that during the past 3 years, every single one of our windows systems (60+ servers) has had an issue that is core OS software related (not counting the security related ones). Kernel memory leaks are the most popular (file server reboot every 115 days or it will freeze up). Security worms are another fun one, but kinda rare today compared to the good old days.

    8. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0

      Its not a heavy load, but its my house media server, DNS, mail server, file/print server, TermServ/VPN gateway

      C:\Documents and Settings\administrator>net statistics server
      Server Statistics for \\MEDIASERVER

      Statistics since 5/1/2005 10:35 PM

    9. Re:They cannot beat my uptime. by plague3106 · · Score: 2, Insightful

      Because individually those bugs might not allow remote root, but in clever combination they would? Or perhaps there's also a hidden issue which wasn't widely known that the patch also fixes?

      Also, you don't need to reboot Windows as much; often times you are told to because of a file lock, but you could easily unlock the file by stopping services which are using it at the time.

      There are very very few servers in the world that need 100% uptime; if your server is that critical, why isn't there a fallback server you can rely on to bring the orginal down?

      There really isn't any excuse not to patch, unless you want to leave yourself open.

      I notice you never answered the question though; perhaps there is a security patch which you've not applied?

    10. Re:They cannot beat my uptime. by Kadin2048 · · Score: 2, Insightful

      I'd probably have uptime like that on an old home server I have sitting in a closet somewhere, unfortunately it reboots every time the power goes out and the UPS drains.

      There ought to be some kind of metric for "software uptime," i.e. the delta between the uptime of your actual services (HTTP, SSH, whatever) and the uptime of the building's mains power / network connectivity, etc. I'm pretty sure quite a few servers I've worked on would be at 100%, or close to it.

      Otherwise, any time I start seeing surveys like this, I start to wonder about how they've tried to normalize the variations in hardware setups, connection reliability, power service reliability, etc. I could probably get more uptime if I had a bigger UPS and paid for a better internet line, but it's not that important to me; I suspect even datacenter users eventually have to make a determination of how much they want to spend for that last "9" to the far right of the decimal place, and not everyone's decisions are going to be the same.

      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    11. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0

      stop the appropariate services, upgrade, and then restart it

      You don't need to stop a service to upgrade it.. You can upgrade it, then restart it to make the changes take effect, and you'll have less downtime

    12. Re:They cannot beat my uptime. by marcello_dl · · Score: 2, Informative

      In debian based distro land, you upgrade everything on the fly. You need not reboot. You need not disconnecting from an ssh session to update ssh. Only security problems in the kernel need a reboot... so linux potential uptime = time since latest kernel hole require a reboot, and actual uptime IMHO is 99% or more of that.

      In acronym land, you call BS on TFA, BTW.

      --
      ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    13. Re:They cannot beat my uptime. by gonk · · Score: 2, Informative

      Red Hat released a purely security related kernel update on 2006/05/24:

            https://rhn.redhat.com/errata/RHSA-2006-0493.html

      I would be very surprised if your kernel did not have known security issues that you are unaware of. Whether or not the various security issues apply to your environment is another question.

      robert

    14. Re:They cannot beat my uptime. by lpcustom · · Score: 1

      One of the things totally amazes me still to this day, is that big businesses think that if something doesn't cost anything then it isn't worth anything. I may be totally wrong but what about an apache reinstall requires a reboot? Is it really that hard to update/upgrade/patch Apache in RHEL or RPM distros in general? Do admins using Debian or any other distro have this problem? What am I missing here?

      --
      Beer! It's what's for breakfast!
    15. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0

      Uh, I can't remember the last time I had to patch my linux kernel due to a security issue

      Uh, if you can't remember the last time, then you, uh, obviously need to pay more attention to Linux kernel vulnerabilities, since numerous ones have been found since last year.

    16. Re:They cannot beat my uptime. by tomhudson · · Score: 1

      If you're running a server that you care enough about to bother reading uptime surveys, then you're not going to make any changes to it until you've performed the change in an identical test environment following a documented procedure, and have tested the change to ensure the system works.

      ... or if you're lazy, just clone the drives (disks are CHEAP nowadays), and then do the update. If it doesn't work, you have your known good working copy. Oh, and you DID back up /etc, /usr/local and /opt elsewhere as well, so you can restore those in a jiffy and try again, right?

      Probably better in mst cases to do a fresh install, though. At least you'll get the opportunity to weed out the redundancies in your files.

    17. Re:They cannot beat my uptime. by SnowZero · · Score: 1

      The only remote holes addressed in that patch involved SCTP, which most servers would not be running yet, and an IP forwarding bug which would only affect routers. If your server runs neither of these services, and does not have shell accounts for regular users, then you are pretty much in the clear.

      Personally, I don't run serious production environments, so I can take things down during off-hours to upgrade whenever new kernels are available. I like the feeling of being up to date on anything I might need. However, if you care enough about continuity, you just have to read and assess each vulnerability to see if it affects you.

    18. Re:They cannot beat my uptime. by buysse · · Score: 1
      When you're talking about uptime of a server or service at the enterprise level, it's not just time between reboots. If it's a DNS server, and it's not responding to DNS queries, it's down. If it's a mail server that's sending out 500 errors because the spool disk is full, that's downtime.

      Now that the pedantic definitions are out of the way, yes, you don't need to reboot to upgrade a package on a debian box. However, dpkg might kill the running service while preparing to upgrade, install the new files, update config files if necessary, and finally restart the service. If you're updating multiple packages, those steps are done by preparing all packages, upgrading all packages, and running the postinstall for all packages (restarting the service). That can take some time, which using a sane definition qualifies as downtime for the server.

      --
      -30-
    19. Re:They cannot beat my uptime. by alc6379 · · Score: 1
      Uh, if you can't remember the last time, then you, uh, obviously need to pay more attention to Linux kernel vulnerabilities, since numerous ones have been found since last year.

      Though numerous vulnerabilities have been found, many of them may not be applicable to a particular computing environment. If your setup is locked down, and proper permissions are set, you could keep a 5-year old server up and running with no updates. That may be a bit extreme, but it is certainly possible.

      --
      I don't moderate anymore. Karma penalty for 90% fair mods? Can I mod that unfair?
    20. Re:They cannot beat my uptime. by jimicus · · Score: 1

      I may be totally wrong but what about an apache reinstall requires a reboot?

      You are totally wrong. Regardless of Linux distribution, no apache install requires a reboot.

      It does require you to stop apache and restart it, and if you haven't tested that the upgrade works, downtime may be more than a few seconds, but it doesn't require a reboot.

      If you're upgrading production services without testing that the upgrade works first, you shouldn't be allowed anywhere near a server anyway.

    21. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0

      please ppl,

      Uptimes of 500+ days is insane, guarantee you are missing vital security patches, which if exploited are gonna take your kit down for a whole lot longer than you're gonna want to.

      I'm a UNIX admin, administer lots of Solaris machines, from Netra T1s upto E25Ks, and we also got Linux and Doze in the enterprise.
      The Solaris boxes are way more reliable, and not only from a software point of view, their hardware is ultra reliable as well - which kinda helps.

      As to uptimes, we had uptimes on machines before I started of 500 days, but you know how long one of those machines takes to bring up to the latest patch set ?
      5-6 hours easy, the longer ago you patched it, the longer it takes to patch, taking a hit every month or two depending on the severity of the vulnerabilies is worth it long term.

      - And besides, if all of us were *THAT* worried about uptime, we'd be talking remote located nodes in clusters running VMS.. (which we do, and I been at company for 6 years, and can almost count outages of the "service" from VMS clusters on fingers of one hand)

      just my 0.02 (local currency)

    22. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0

      the best i achieved was 495 days on one old mandrake 8.0 box.. it was (dns,dhcp,tftp,web,mail server for around 1500 users).
      But the reason for the restart wasn't software problem but that the motherboard died ;(
      Otherwise it would stayed ~600 days when we made the upgrade to the system and had to unplug it ;).
      And more interesting was that during this time i had 2 OOM (Out of memory of the dhcp server), it was running flawlesly.
      These days I cant compare linux with windows 'cause i use windows only for gaming from time to time..even not connecting to Internet from it, so it has to be stable ;))
      And even more interesting was that the motherboard died on the first day of my first vacancy working for this company...so it has to do something with the devil ;)

      In 99.55% of the cases with linux boxes i was running i need reboot 'cause i have to unplug the box or for hardware change..

    23. Re:They cannot beat my uptime. by Rich0 · · Score: 1

      Hmm - I've updated my kernel numerous times in the last year, but I wasn't aware of any actual security bulletins. I do subscribe to my distro security lists and update religiously when packages I'm using have security issues. I tend to update my kernel to stay current with the distro, but I didn't notice actual security alerts...

    24. Re:They cannot beat my uptime. by Anonymous Coward · · Score: 0
      There really isn't any excuse not to patch [...]


    25. Re:They cannot beat my uptime. by marcello_dl · · Score: 1

      If you're updating multiple packages, those steps are done by preparing all packages, upgrading all packages, and running the postinstall for all packages (restarting the service). That can take some time, which using a sane definition qualifies as downtime for the server.

      It does not matter if you have lots of packages to upgrade: dpkg unpacks them and prepares the upgrade, only THEN stops and restarts each updated service. It's a matter of a few seconds (around 5). Try it for yourself. I agree with your definition of uptime, that is, availability of the service. If in your experience windows services are more reliable than linux ones, it is a point. Otherwise this thread makes the good point that under linux you don't have to reboot the machine, thus killing services that were running perfectly well, to do needed upgrades to other services.

      --
      ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol
    26. Re:They cannot beat my uptime. by lpcustom · · Score: 1

      Hey man,
      You read my question wrong. I was asking the grandparent why anyone WOULD have to reboot after an apache install.

      --
      Beer! It's what's for breakfast!
    27. Re:They cannot beat my uptime. by jimicus · · Score: 1

      sorry.

      Only reason I can think of is 1. ignorance or 2. using some weird plugin which doesn't like being restarted (There exist closed-source plugins for Apache to connect to proprietary systems. Not all of them are of the same quality as the open source plugins).

    28. Re:They cannot beat my uptime. by buysse · · Score: 1

      Not my experience with an older version, actually. If that's the case, excellent.

      --
      -30-
  46. Huh? by Anonymous Coward · · Score: 0

    OK, I have about 3 years of Linux experience under my belt now. The server I maintain was setup about a year ago, it has been restarted twice since then and one time was to install new hardware, the other for a kernel update. There has been no downtime at all besides those restarts and the twenty seconds it takes to update Apache (and other packages as well) to a new version and restart it. Are these people freaking clueless?

  47. Math Nitpick by colinrichardday · · Score: 3, Informative

    That would be about 304 days, as 20% of 304 is 60.8 (304+60.8=364.8). The 20% must be taken as 20% of the RedHat uptime, not the Windows.

    But yeah, that's way too low for RedHat.

    1. Re:Math Nitpick by Otter · · Score: 1
      More to the point -- is "uptime" the opposite of "downtime" or is it "uptime" as in the output of the "uptime" command?

      With the latter, the 20% difference is at least plausible; if the former, I agree that it's absurd.

    2. Re:Math Nitpick by Coryoth · · Score: 4, Funny
      More to the point -- is "uptime" the opposite of "downtime" or is it "uptime" as in the output of the "uptime" command? With the latter, the 20% difference is at least plausible;


      Ah, now we get to the heart of the matter. Obviously Microsoft has managed to pull ahead by padding the output of the uptime command: 20% more characters means 20% more uptime!
    3. Re:Math Nitpick by Ucklak · · Score: 4, Funny
      So basically you're saying it's crappy Microsoft programming again.

      If you have a Win2K3 server and a Linux server side by side and they've been running for 120 hours as measured by an independent timepiece,
      Linux uptime would report
      14:28:27 up 5 days, 0:0, 1 user, load average: 0.00, 0.17, 0.66

      Windows uptime would report
      Current System Uptime: 6 day(s), 0 hour(s), 0 minute(s), 0 second(s)
      --
      if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
    4. Re:Math Nitpick by Anonymous Coward · · Score: 0

      spare me the cheap microsoft jabs.
      My windows computer, an athlon xp 2800+ oc'd to a 3200+ with 1gb of ddr400 and an ati x1600 xt, has NEVER ever once blue screened as long as i've owned it.

      i also run gentoo 2006.0 on that machine.
      it hasn't crashed either.

      computer's uptime is 365 days a year. i don't ever turn it off. i do switch operating systems very frequently though depending on what i'm doing.

      these ignorant microsoft jokes are truly getting old and dated.

    5. Re:Math Nitpick by prtsoft · · Score: 1, Informative

      The fact that your change OSs negates your argument. An a soft reboot, all memory is cleared, you are starting with a clean slate again. In any event, the uptime is mesured by the amount of time the OS is running, not the computer.

    6. Re:Math Nitpick by Lord+Prox · · Score: 1

      ...these ignorant microsoft jokes are truly getting old and dated.

      I agree. I wish the Yankee Group and Laura DiDio would just stop.





      Got Debt?

    7. Re:Math Nitpick by Propaganda13 · · Score: 1

      A server has an uptime of 99.65-99.93% if you reboot it everyday (assuming reboot time of 1-5 minutes). If you only do it once a week, the uptime is in the 99.95-99.99% range. Unless it's a vital 24/7 box or the time is longer due to application or hardware, most people aren't going to notice that except on reports.

    8. Re:Math Nitpick by Anonymous Coward · · Score: 0

      "uptime" is a pretty well-defined metric: it is the time since the last reboot, LOS or system installation expressed in hours. This is not the same as availability which is usually expressed as a percentage over a period.

      There are a number of reasonable ways that the surveyed uptime for Linux may have come in considerably lower than Windows without violating the empirical observations of sysadmins all over the world.

      For example if a business has a Windows server and adds a new Linux server, the new server will have less uptime. The study results could just as easily indicate massive Linux deployments during and immediately before the survey period as anything else.

      I do wonder about Patch Tuesday however. The vast majority of Windows servers are rebooted on at least a monthly basis so one must conclude that all of these new servers were installed over a three week period, that the timing of the survey was carefully chosen or that Linux servers are typically rebooted much more often than I have personally observed.

      For anyone considering making any financial decision based on this survey (or even considering paying for it) I would strongly recommend they look into Ms. DiDio's track record. As a corroborating anecdote, my first thought upon reading the headline was that it appeared to be kind of sensationalist fiction that I associate with her reports.

      JM2C and worth every penny.

    9. Re:Math Nitpick by knifey · · Score: 3, Informative
      Well, the Windows machine would report 432000 seconds. Which is a much bigger number than 5 days. Maybe the people doing the report just have maths issues, as is already suggested by the 20% more uptime.

      PS, as someone who administers both Win and Linux servers, I gotta say the report is so full of sh!t it's scary. 233MHz half dead Fedora C3 machine has about a 99.95% uptime. Win2K3 machine with latest hardware, ~99.2%. Um, lemme think about this.

    10. Re:Math Nitpick by mr_mischief · · Score: 1

      Either way, I've had multiple Red Hat, Mandrake (no, not Mandriva -- before the merger), Caldera, and Slackware boxes with uptimes of over a year. It's hard to get less than zero downtime.

      I once was at an employer for 2.5 years, and when I left had an _average_ 'uptime' among 40 servers of over 10 months according to the uptime command. The average amount of time not operational was less than 6 hours out of the prior year. We had a smaller number of Windows servers -- only about 5 -- so the numbers don't mean as much. I can assure you, though, that any one of those servers would have to be rebooted for one reason or another every couple of weeks. One was only used to monitor other servers and still had problems. We had two SCO servers (which were admined by a different department) which were also more reliable than any of our Windows servers.

      I've never worked at a place that had more Linux downtime than Windows downtime. Of course, this may have something to do with the fact that I am more comfortable working under Linux than under Windows. Of course, I never had any trouble with OS/2 or Netware that compares to the trouble I've had with Windows, either.

  48. So Unix Windows Linux? by blueZ3 · · Score: 1

    That's not a formula that computes :-)

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  49. The actual press release has less fud by Zane+Hopkins · · Score: 1
    The actual press release has the title
    Yankee Group Finds All Mainstream Server OS Platforms Exhibit a High Degree of Reliability
    which is a lot less fud, and headline grabbing than yahoo manages
  50. As if this would deter us from *nix. by zwilliams07 · · Score: 1

    Personally I don't believe this at all. I have a friend who runs a website that is 300,000 members strong, with about 1500 users online (both members and leeching guests) and his servers are almost never down because of Debian. The only time the site goes down is when MySQL crashes (last year it only happened twice, and we recovered within hours).

    I know my servers, and all of my friends servers will remain *nix based.

    And just by chance anyone want to donate to my Intel Xserve fund? Get myself some creamy OS X Server loving.

  51. This is crap. by Anonymous Coward · · Score: 0

    All of my systems are redundant. I can yank the power from one of my servers and my services don't miss a beat.

    I care about servicing my customers. And that's why I haven't had a loss of service in over 4 years.

    And that's why I use Linux. The OS has never crashed on me. It's at the point where the hardware is much less reliable than the OS.

  52. Yankee group website uses win 2000 by olddoc · · Score: 5, Informative

    According to Netcraft, they have a whopping 4 days since last reboot: http://uptime.netcraft.com/up/graph?site=www.yanke egroup.com/ They also go with the bulletproof reliability of MS IIs

    --
    Power tends to corrupt, and absolute power corrupts absolutely.
    1. Re:Yankee group website uses win 2000 by scronline · · Score: 1

      Netcraft is pointless anymore. They can't read linux uptimes any longer, and more over if a site comes off their list, it will never get back on no matter what you do.

    2. Re:Yankee group website uses win 2000 by Beryllium+Sphere(tm) · · Score: 1

      And IIS 5.0 at that! IIS 6 has been downright respectable, but 5.0?

    3. Re:Yankee group website uses win 2000 by gbjbaanb · · Score: 1

      They can read BSD though...

      Go to Netcraft's longest uptime stats and have a look - BSD and 4 Windows boxes.

      Beats me why they can't detect when a machine rebooted and reset a counter that they keep. then, as long as they check a site at least once every 49.7 days, they'll have an accurate idea of how long its been up.

      Come on Netcraft, the entire computing community needs to know objective data on which OS is more stable so we can stop the stupid "Linux is teh l33t so it is better than that toy OS that BSODs daily" comments and know for sure. :-)

    4. Re:Yankee group website uses win 2000 by Anonymous Coward · · Score: 0

      Using the 360 day average graph it appears that over the last year they are averaging LESS than 20 days uptime between reboots.

      Compared with the uptimes in our Windows shop running about 30 servers, that's about right.

    5. Re:Yankee group website uses win 2000 by MrCopilot · · Score: 1
      Uptime Summary for microsoft.com

      Note: Uptime - the time since last reboot is explained in the FAQ Time in Days
      Plotted Value No. samples Max Latest
      Windows Server 2003 253 189.02 29.22
      90-day Moving average 721 129.46 67.22

      Source http://uptime.netcraft.com/up/graph?site=microsoft .com

      Max 189.02 days. Any more Questions?

      Curiously, Spanked by SCO listed as Linux. http://uptime.netcraft.com/up/graph?site=https://w ww.sco.com

      304 days currently

      --
      OSGGFG - Open Source Gamers Guide to Free Games
    6. Re:Yankee group website uses win 2000 by scronline · · Score: 1

      But you'll also not impossible combinations. Using their logest uptime the top 3 are using BSD as OS and Microsoft IIS 5.0 and 6.0. Can't happen. Netcraft states that it's because of the polling and methods that companies use for load sharing and whatnot.

      In otherwords, I'll lay dollars to pennies that every single MS server on there is behind some firewall that is reporting IT'S uptime and not the uptime of the actual server.

      I had several servers being monitored by netcraft at one time. 2 linux and 2 Windows. Average uptime on the windows servers was the expected 30 days. Average uptime on the Linux servers were....sporatic to say the least. At one time I had a server with over over 300 days uptime but netcraft never took it above 50. It would get to 57 and start over.

      Either rate, netcraft is so over rated it's not even funny. It was a good idea, but it's barely worth a mountain of fleas now.

  53. Re:Same as last year = more BS by moeinvt · · Score: 5, Insightful

    What the hell kind of shops/businesses/people are they surveying? People that have their servers running for a couple of days a year??

    "According to the Yankee Group's annual server reliability survey . . . Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime."

    I would think that most businesses want to have their servers up 24/7/365 minus a few hours of scheduled reboots and upgrades, and unless something breaks or crashes. So, assume a Windows 2003 server had PERFECT uptime record for the year.

    365/1.2 = 304.17. So, in order for Windows to beat Linux with 20% more uptime, they're trying to say that a server running RHEL is down more than SIXTY DAYS a year? My BS meter just crashed.

  54. The thing is, it SOUNDS plausible. by Theovon · · Score: 3, Insightful

    See, I know far too little about system administration. If I were to try to run a Linux server without help, it would be down all the time. If _I_ wanted a server, I'd pay someone a service feel to maintain it for me, and it would be up all the time.

    So, it seems to me that ON AVERAGE, Linux servers would be down more than others, because so many people would be trying to admin themselves. The lack of documentation would definitely be a problem. (Actually, there's plenty of documentation. FINDING it is the problem. I don't know enough to come up with the right Google search terms! And posting to usenet is hit or miss.)

    The question is what the uptime is like for Linux distros where you're paying out the ass for support (like you would for Windows or UNIX anyway). That's got to be such a small portion of Linux servers that it's not dragging the percentages up.

    The real metric should be UPTIME / ($$ spent on support).

    Be careful about those divides by zero.

    1. Re:The thing is, it SOUNDS plausible. by PinkPanther · · Score: 1
      The real metric should be UPTIME / ($$ spent on support).

      Be careful about those divides by zero.

      Ooooo....I like that!!!
      --
      It's a simple matter of complex programming.
    2. Re:The thing is, it SOUNDS plausible. by milimetric · · Score: 1

      I know close to nothing about how to administer a Linux Server. Yet my rickety Pentium III 550 Mhz machine is churning away with Ubuntu Server since 5.10's release (last year sometime) without a *single* hitch. It runs FTP, samba, and NFS shares for my entire apartment and gets hammered on a daily basis with new files. So... based on that I'd say that studies on how long servers' uptimes are bogus since so many factors can play into it (like luck). If you're going to do a study you should look at years and years of uptime data for _well maintained_ servers.

    3. Re:The thing is, it SOUNDS plausible. by jimicus · · Score: 1
      See, I know far too little about system administration.

      I can tell you now that this is by no means a barrier to becoming a systems administrator. In quite a few organisations, you just need to know more than the person hiring you - who may not be a sysadmin.

      And it is these people that run systems with huge downtimes.
    4. Re:The thing is, it SOUNDS plausible. by Anonymous Coward · · Score: 0

      "$$ spent on support" is never zero.

      At minimum, it's your salary plus whatever the company pays for your benefits and ancillary costs (typically 2-3x your salary in total cost to employ you) times the amount of time you spend working on the problem.

  55. Erroneous conclusions by noidentity · · Score: 1

    First, it's a survey, not a study (technically it's a study of what particular people responded with when asked certain questions worded in a certain way). Second, a proper study would use each operating system in the same situation, since that's the practical question anyone would have: which operating system should I use in my situation, given my requirements? For all we know, each operating system was used by the respondents in a different niche, each with differing requirements. As joked in another post, the Windows servers might have been in the niche of "servers which nobody uses/wants to use".

    But I'm just responding to a trollish survey, exactly what they want.

  56. retard admins by Anonymous Coward · · Score: 0

    I've run a windows 2000 box, windows 2003 and linux box. Never crashed.

    Only have to reboot them to install and test software updates(windows + linux machines).
    For example... check apache does start if server reboots for any reason.

    I can only think people having any kind of uptime problem on any of these systems are just misusing the server. Stupid administraters are the problem not the OS alot of the time.

    Windows and Linux platforms are both extreamly stable, if you UNDERSTAND how they work and you have spent the money of QUALITY components (buy a dell and you are asking for trouble, all of my ones are custom made). Hardware faults cause alot more crashes than people realise.

  57. Mod parent Informative, please by Soko · · Score: 1

    Thank you - that pointed out that it's a Yankee/SunBelt survey.

    SunBelt Software has always been dependant on Microsoft (through value adds to MS products) for revenue, so thier sponsorship of this survey casts it into a questionable light. I call this a fairly well disguised attempt at spreading marketing instead of a scientifically done survey.

    Soko

    --
    "Depression is merely anger without enthusiasm." - Anonymous
  58. SHENANIGANS!!! by Foofoobar · · Score: 1

    Ok, point of fact, I used to be a web developer for a Microsoft vendor that had exzclusive contracts with them. As such I was FORCED to use Windows. Side by side comparison of good sys admins on both OS's would show that even Windows 2003 still has issues and that any update forces downtime unlike on Linux. In my current job, it's the Windows servers that crash, get wierd hiccups and viruses.

    I call shenanigans!!

    --
    This is my sig. There are many like it but this one is mine.
  59. How Blame Gets Assigned by carpeweb · · Score: 1

    Translation: "We don't know how to support Linux, so it's Linux's fault."

    Managers (PHBs) don't blame the OS, the blame the SysAdmin.

    Unfortunately, when the blame game starts, the best defense is still "we're using the industry leader", and it's why FUD is such an appropriate tag for this thread.

    Did someone say "confirmation bias"?

  60. Linux Rocks!! by ravee · · Score: 1

    When was uptime a factor in deciding whether an OS was better than the other? True uptime is one of the factors but not surely the decisive one. Security, how quick the patches are released for bugs and the stellar technical support should be the decisive factors in deciding the superiority of an OS. And taking all these factors, I feel tha t Linux comes way ahead of Windows.

    --
    Linux Help
    for all things on Linux
  61. man .... by HaydnH · · Score: 1

    Errr lack of documentation for linux & open source software?? Since when were there man pages in Windows? Using command /? barely provides enough info and --help or -h in Linux provides the same amount of info + you have the man pages! Personally I think the documentation in linux is better than that in Windows, especially if you include the community documentation (forums etc).

    --
    Time is an illusion. Lunchtime doubly so. - Douglas Adams
    1. Re:man .... by Anonymous Coward · · Score: 0

      Command prompt? What kind of Windows administrator are you?

      If my MCSE training taught me anything, it's that if there isn't a Wizard, it doesn't get done.

  62. Let me check by jnaujok · · Score: 1

    Linux (FC3) server: Uptime 62 days and counting after a power outage - Serves 10,000 web hits a day. Blocks 3-10,000 SSH login attempts per day. (damn script kiddies)

    Windows (2003AS): 9 days, after having to reboot 3 times in four hours because of printer problems. Serves 10-20 FTP transfers per day, and running MailExchange for about 1,500 e-mails per day.

    Yeah, looks like the article is dead on...

    --
    Life, the Universe, and Everything... in my image.
  63. Obligatory Debian post. by khasim · · Score: 3, Informative
    I just switched a box from fedora core 4 to core 5 and was real pleased nobody had bothered to document the changes to the default install of Apache. I also can't count the times I have looked for things on the LDP or the HOWTO's and found yes this is a very good howto but the distribution is entirely freaking different.
    100% agreement. Which is why I prefer Debian (although I'm migrating to Ubuntu).

    I can easily clone a production server and walk it through the upgrade process ... over and over and over and over ... and submit bug reports for any and all problems. All during the "beta" phase of the next distribution. I did that prior to migrating my servers to Sarge last year.

    apt-get dist-upgrade

    It is truly awesome. You can test and re-test the entire process every time they release a bug fix for any of the packages you'll be using. (Yeah, you can do it with gentoo, also.)
  64. how long... by jr748 · · Score: 1

    before someone tags this stupid?

    Is it just me or have 30% to 40% of all articles been tagged "stupid"?

  65. GROK: code, or 'how to get uptime 365days today' by torpor · · Score: 1

    i love it how the huge, blaring, gaping hole in their 'docs' argument is a huge straw man covering up the truth: linux/OSS is, by point of actual fact and definition, *nothing but docs*.

    [rant]
    that is to say, linux is fully documented. if you can't deal with that fact, then you are not qualified to run linux. i mean, you have to have studied 'the docs' for Windows, and demonstrate mean feats of orientation around the hegemony of the Windows doctree, in order to be a 'qualified Microsoft professional', right? well with linux, you must manage your codebase, compile, build, and assemble your own system to be a 'true linux administrator'; this hand-out candy distro realm is only the *front-end* of pro strong-uptime linux/unix installs ..

    in any comparison of 'distros' in this regard it is an un-fair attack on the Free and Open nature of Source, an aspect of Linux' operational strength, which is that you are required to grok the code because it is a good thing to do, in the F/OSS world.

    no well-tuned linux box was birthed from a distro; all the good ones are hand-rolled.. in fact this sheer administrative power has been true of Unix forever. a true F/OSS linux install is: a) rock-solid, operating (as in actually being used), b) based entirely on source adminstered by the builder, and c) built by the builder for the job it needs to do.

    distro's are a commercialization of the linux sphere; they are a valid way of organizing ones users .. but true 'unix ideology' requires that you grok code, and build your own system from scratch.

    grok the code. its not that hard. its quite possible today to build an operating system for which all angles of its operation are documented; all it takes is for you to grok the code.

    grok is not difficult, if you do it often enough.
    [/rant]

    that said, i haven't used windows, personally, in many years, so .. meh ..

    --
    ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
  66. Slackware by AnyThingButWindows · · Score: 1

    Ive been using Slackware since 1999. Version 3 or 4. Slackware is not a 'easy' linux to use for most people. Redhat, Debian, and many others tend to 'coat' their distributions with a GUI like gnome or KDE, that starts up with the system. Slackware is more hands on, do it all manually, yourself, type system. The installer is a very similar interface to FreeBSD's. Last time I used FreeBSD was version 2, so bear with me. UPtimes on our Slackware boxen range from 60 days to 4 years, depending on how often a drive or fan goes out. One is still humming away on a Pentium II, and hasn't been restrarted but 3 times since it was bought. Once we had a major software problem, which has only happened once since 2001. It was PDF converter written in PHP, that went haywire, and we had to switch it to RN LVL 1, then init back to 3 to fix it. No reboot needed.

    I find their Windows claims to be lies. Windows needs to be rebooted to apply updates in most cases. If they update their machines, then their uptimes are flat out lies.

    --
    When government fears the people, there is liberty. When the people fear the government, there is tyranny. - Jefferson
  67. If it is a doc issue.... by bblazer · · Score: 2, Insightful

    I am not surprised. Documentation of many open source projects (including linux) is often very poorly written and/or not maintained. Being a good code writer does not necessarily translate into being a good documentation writer. Major software companies hire whole teams of doc writers, and the results are (many times) much better than those that come with OS projects. This has been one of my fundamental points in the never ending discussion of things that are hindering wide spread adoption of OS solutions.

    --
    My .bashrc can beat up your .bashrc!
  68. Wow! by ratboy666 · · Score: 1

    From the fine article:

    "nearly 20 percent more annual uptime."

    Can't possibly be. At least for any server I control, a 20% INCREASE in uptime is impossible. This implies 80% availability OR LESS for the RHEL box; no more is mathematically possible.

    I would throw out RHEL if it performed that badly! That would be, what, around a day outage every week? I would have the hardware diagnosed as well...

    Ratboy.

    --
    Just another "Cubible(sic) Joe" 2 17 3061
  69. Bye Bye Anonymous Coward by Skapare · · Score: 1

    Bye Bye Anonymous Coward. I guess we are now losing the most prolific commentor Slashdot has ever seen. The place just won't be the same without Anonymous Coward's wisdom, wit, humor, and twisted points of view.

    --
    now we need to go OSS in diesel cars
    1. Re:Bye Bye Anonymous Coward by Anonymous Coward · · Score: 0

      Yeah, I'll miss that guy. May have hardly ever agreed with him, but good old AC frequently had something interesting to say.

    2. Re:Bye Bye Anonymous Coward by Anonymous Coward · · Score: 0

      Huh?

  70. My own study by onebuttonmouse · · Score: 2, Funny

    Debian Sarge x86: 63 days, 19:43
    Debian Sarge PPC: 61 days, 12 min
    OS X 10.4 PPC: 51 days, 1:02
    NetBSD m68k: 107 days, 37 mins

    So, if you want the highest uptime, use NetBSD on a 25MHz 68040. Further, I contend that my study is at least as believable as the article cited in the submission.

    --
    MacBook Pro. Worst name since the Bicycle
  71. Re:WxP Pro -- So No Patches? by SlashdotOgre · · Score: 1

    How can a Windows XP Pro box be up for a year unless you're not applying the patches? I know there's at least been a handful of patches for XP in that time that require a reboot to take effect.

    --
    Sadly, PS/2 was yet another victim of USB, which doesn't care what you plug into it, the electrical slut.
  72. Problems with the report... by Phil+John · · Score: 1

    ...that I can see off the bat.

    • A lot of linux boxes out there are managed by small one-man-band hosting providers. A lot of these (not all however) do not know what they are doing (some only just know how to use some of the "web-hosting" control panels) - when these people have a problem they are normally up the creek without a paddle.
    • A lot of the linux boxes from some of the lower priced server rental places have flaky hardware and access to a flaky network - this can happen with cheap windows boxes as well, but you don't see many of those around.
    • UNIX and Windows tend to be run by bigger shops, these people will have decent admins who (usually) know their stuff.

    I personally manage 10 servers, 3 of which are windows, the rest various incarnations of Red Hat (7.2, 9, EL4, FC1+2). Our windows servers over the last month have 99.99%, 100% and 100% uptime, the co-lo linux boxes in a datacentre in London have 100% over the last month. The RH 7.2 and 9 boxes with cheap server rental places (1&1 & EV1) have around 99.8% uptime - not that you can draw much from that as it's a statistically miniscule sampling.

    It comes down more to competent admins and decency of hardware rather than the platform these days.

    --
    I am NaN
  73. Annual uptime? by robertjw · · Score: 1

    Five of my servers recently turned over their uptime clocks. That means they have been up over 500 days. I no longer measure my Linux uptime in 'Annual' increments - have to go by decades now.

  74. Whaaah! by srobert · · Score: 1

    Here come all the claims about how Microsoft somehow cheated in this comparison.
    Next, you'll be telling me that Republicans stole the elections.
    Can't you ever just accept the results of a fair and unbiased contest?

  75. I wish these results were more useful. by jellomizer · · Score: 1

    And give Statitics on reasons why the server went down, and stayed down longer then the other.

    Is it due to Administrative Training. Say they changed networks and the Admin didn't know how to change the IP Addresses for Linux in Run Time.

    Are they doing software development as Root on the Linux box causing it to blow up with their Beta Software.

    What is the Load of the two systems. My best guess is that for Most Cases the Linux Box is used for Web Services on the Internet, and the Win3k Were used for the internal stuff.

    Age of Hardware is Linux running on older hardware then W2k3

    I am willing to take the statitic that Windows 2k3 can have better uptime on the average of a Linux box but I would like to know the details so Linux can improve itself. Just saying I am better then you just does't help make the other better.

    Linux has helped Windows become a much more robust system. It stoped Microsoft from being so passive about its quality and working harder to make their product comptitive. But Linux developers should stop patting themselves on the back saying how good we are and work to improve Linux in the areas where it may fall behind, even if it may be the more booring part of coding.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:I wish these results were more useful. by Mike+Buddha · · Score: 1

      So, knowing that the lack of documentation is the number one factor to Linux downtime isn't useful?

      Q: Did you even read the blurb on the front page of slashdot?

      --
      by Mike Buddha -- Someday the mountain might get him, but the law never will.
  76. Just a few reasons I don't trust this by martinultima · · Score: 2, Insightful

    I happen to be a Linux developer myself, and other than my own inherent bias towards my own system, I'd have to say that there are a few good reasons I never believe this junk:

    Uptime isn't everything, especially as far as security patches are concerned. Sure, the site can run for years on end, but does it have the latest security fixes, especially for low-level kernel and other system stuff that often requires a reboot to finish?

    The distribution does matter, at least in my own opinion. Red Hat might be one of the big names, but it's only one of many distributions – and a lot of them, especially ones based on Slackware Linux such as my own, tend to be considerably more stable and reliable (I may be wrong here, but I've used both systems, so I have at least some experience). So don't blame every Linux system just for Red Hat's problems.

    History repeats itself, as a lot of previous posts have shown – they always make these extraordinary claims about Windows vs. Linux, but it's always the same people, and they're always proved wrong in the end. Since everyone else has already made this point, I'm just going to leave this one alone, and continue to the next:

    UPTIME ISN'T EVERYTHING! I've already said it once, but uptime is only one of many different statistics as far as this type of thing's concerned. Sure, it's important that servers stay running as long as possible, but honestly, there are other important factors to consider as well – I'd rather have a Linux system that's occassionally offline than a Windows one that's always on, because (a) the Linux system would likely do what I need it to with far less work, at least in my opinion; (b) the Linux system would likely be much more secure against outside threats than the Windows one; and (c) face it, I'm biased, and so's everyone else who does this type of thing.

    Just remember, there are three types of lies: Lies, damn lies, and statistics. I don't think we really need to say anything else. Q.E.D.

    --
    Creative misinterpretation is your friend.
    1. Re:Just a few reasons I don't trust this by Anonymous Coward · · Score: 0

      I agree with your "uptime" statement completely... However, I'm also highly skeptical of any claim that Windows uptime is greater than Linux based entirely on my personal experience updating both. On almost every Windows update in the past month that I've installed, I've had to restart the machine. This was required for Microsoft and third-party applications. For Linux, the most I'll do is restart a service. So, yes, uptime is hardly useful as an indicator of a reliable, but I can't see how a regularly updated Windows machine can possibly have higher uptime than a Linux server.

  77. MS studies are not just FUD by spyrochaete · · Score: 3, Interesting

    I wrote a Microsoft-funded white paper last year with the assistance of two subject matter experts - a Microsoft expert and a linux expert, both certified veterans of their fields. The goal was to compare the processes required to set up and administer various services in Windows 2003 Enterprise vs. Red Hat's and SuSE's boxed enterprise server NOSes. Because the white paper was intended for internal use only, we had 100% control over what services would be tested, how to evaluate them, and how to present our findings. We didn't evaluate uptime per se, but I feel my comments are relevant since installation and maintenance contribute to server and client downtime, ergo, uptime.

    We compared many factors including user management, authentication, "ghosting" new machines remotely, remote application installs, file sharing, delegating authority to subordinate administrators, and much much more. The Windows and Linux guys would work on a "lab" side by side, often peeking over to see how the other was doing. At the end of each lab we'd all have a discussion about the number of steps, any problems, company and community support, the ease/frustration factor, and how it went overall. We wrote about all these factors and rated them on 10-point scales per lab, and condensed those into one comprehensive graph showing overall ease-of-use of each NOS.

    Long story short, Windows came out on top by a huge margin in every field - ease, usability, intuitiveness, support, everything. In fact, the only topic where Linux came even close to Windows was in community support, and even that was only 50% of Windows' score. At the end of the project the Linux expert garnered a lot of respect for Windows and quashed most of his prejudices. Needless to say, MS soon compiled our white paper into marketing materials and stuck them on http://www.microsoft.com/getthefacts (but it's been replaced by more recent studies).

    I was a little disappointed that we couldn't expand the scope of the test to put stuff like Apache and Squid and mySQL through the paces, but the topic was enterprise administration, not publishing live services. I also would have liked to have tested custom installs of other linux flavours like Debian or Slackware, but neither product had a specific enterprise distribution.

    So don't be too quick to label all pro-Windows studies BS or FUD or other ignorant catch-all acronyms. I personally was funded by MS to spearhead an impartial study, and MS management had a genuine interest in improving their products. I can't speak for the study in TFA, but my own was conducted with nothing but integrity and truthfulness.

    1. Re:MS studies are not just FUD by jonfr · · Score: 1

      I guess the Windows guy didn't connect his computer to the internet, browsing the web using IE.

    2. Re:MS studies are not just FUD by spyrochaete · · Score: 1

      Most enterprise admins don't browse the web on Win2K3 servers.

    3. Re:MS studies are not just FUD by SatanicPuppy · · Score: 1

      That would be because it's career suicide.

      "Why is our server down?"

      "Well, I was sitting in front of it browsing the web and..."

      "You're fired."

      --
      ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    4. Re:MS studies are not just FUD by alexfromspace · · Score: 1

      You are right when you note that this thread is about downtime/uptime, and not the ease/difficulty of installation. Generally, although the learning curve may be steep for linux administration, as your study has confirmed so very well, the end result of system stability is more important for any mission-critical enterprise system. I do not want to repeat myself, please see my post below titled "Wrong Assumptions." Thanks.

    5. Re:MS studies are not just FUD by BarkLouder · · Score: 0

      I personally was funded by MS to spearhead an impartial study..... Come on. This is IMPOSSIBLE. Be it Microsoft or anyone else. When someone if funding a study to show how their product stacks up against someone else, it is never impartial.

    6. Re:MS studies are not just FUD by Anonymous Coward · · Score: 0

      but my own was conducted with nothing but integrity and truthfulness.

      Who paid the Linux expert?

    7. Re:MS studies are not just FUD by asuffield · · Score: 0, Offtopic

      Long story short, Windows came out on top by a huge margin in every field - ease, usability, intuitiveness, support, everything. In fact, the only topic where Linux came even close to Windows was in community support, and even that was only 50% of Windows' score.

      If your so-called linux 'expert' did not find and fix any bugs in the system during this study, then they were not a real expert. If they did fix bugs but your study mysteriously failed to account for the effects of system bugs on administration then it was not an impartial study. If you try to tell me that windows was better than linux at getting bugs fixed then we'll know you're lying.

      I don't know which of the above is true but I'm pretty sure that at least one of them is. My bet is that your expert wasn't very expert. This is common; when working at that level, linux admins can get by with less knowledge than windows admins, because windows admins have to spend every day fighting the system to make it work. Linux admins *can* spend their time improving the system to reduce their workload, but they can also get away with just cruising. (If your linux admin was fighting his system, he wasn't very expert; the whole point of free software is that people with sufficient expertise can take all the fight out of the system).

    8. Re:MS studies are not just FUD by deepestblue · · Score: 1

      Good you didn't attempt to compare MySQL with MS SQL server. MS would have had a field day exposing all the shortcomings in the toy database. Next time consider Firebird or Postgresql or even Ingres, all open-source.

    9. Re:MS studies are not just FUD by spyrochaete · · Score: 1

      I'm not sure where you get the idea that there are "bugs" in the system. Windows was just easier to use and\or more powerful. For instance, the built-in integration of Active Directory and Kerberos made secure user authentication a trivial task in Windows, but configuring Kerberos with ANYTHING in the tested linux flavours was a friggin nightmare. The linux guy had to write all kinds of custom scripts and workarounds to get 10% of Windows' functionality, and that simply isn't a viable option when you're administering a 10,000 seat enterprise.

      You're right to be suspicious, though. If there was any sway in this test, it's that they chose to compare enterprise-class operating systems. Maybe MS knew in advance that the linux NOSes were not mature yet, or maybe they had us do the test to determine this. Going into the test, both experts held linux in the very highest regard, but neither had considered testing it in an enterprise environment. In the end we all agreed that linux is a fantastic server in small to medium-sized implementations but it's simply too much work from a top-down enterprise perspective.

    10. Re:MS studies are not just FUD by Anonymous Coward · · Score: 0

      I never respond to Slashdot comments but I must respond to this one. If you "compare the processes required to set up and administer various services", of course linux will lose. It takes much more time to "set up" a service on a linux box because there are many more ways to customize a service in Linux than in Windows 2003.
      Compare IIS to Apache. I guarantee there are thousands and thousands of config options in Apache while IIS must be configured using a GUI and if there isn't an option with a checkbox or text edit field or radio button or other GUI object then you can't do it. I have configured both and getting a Windows 2003 server up and configured correctly with IIS takes much less time to do than getting a Linux box with Apache configured the way you want it. SO WHAT!
      I guarantee that you will have more uptime with Linux/Apache than you will with Windows/IIS. How would you like to spend your time as a server admin? Spending some extra time setting up a box that will be up and running without having to tweek it all the time OR spending very little time getting the thing up but constantly having to patch it and watch it like a newborn baby.

    11. Re:MS studies are not just FUD by waveclaw · · Score: 2, Informative

      Like every other system administrator I have to write and read reports or run tests on hardware and software. To shortcut a lot of problems I start by critizising the (far too often flawed) methodology of any study I get before I base a decision upon it. This is not ment as a personal attack, but (maybe because of marketing mangling) I saw real flaws and a lot of bias in the case study that was originally used in Get The Facts. The biases I claim to have seen were subtle and very nasty, but of a completely different nature than the one in TFA[1].

      I wrote a Microsoft-funded white paper last year with the assistance of two subject matter experts - a Microsoft expert and a linux expert, both certified veterans of their fields.

      Case studies are an important part of understanding a wide variety of phenomena, however, in textbooks containing them there is often a disclaimer: those were particular people, with particular skillsets in a particular situation[2]. Neither I nor anyone else (say Microsoft's marketing department) is justified in generalizing that situation to anyone else. Hence the demand for surveys such as this one. You can translate the metrics used in the Get-the-facts paper into variables and then show that many others, with very different situations still show these results. Unfortunately, this article does no such thing. There is no specification of what kinds of servers, the platform configurations or even the application loads.

      We compared many factors including user management, authentication, "ghosting" new machines remotely, remote application installs, file sharing, delegating authority to subordinate administrators, and much much more. ...
      We wrote about all these factors and rated them on 10-point scales per lab, and condensed those into one comprehensive graph showing overall ease-of-use of each NOS.


      I would hope that, given an expert on any topic that I'd get a good ease-of-use for that topic. At that level of operator skill and performance, which I have tried to mention is very atypical, I would surprised if the huge resources of Microsoft had put out a failure. Was there was something that the Microsoft product could do the Linux one could not[3]? What features were missing? Why was that feature missing? That was then, this is now, how do those compare today? The pace of change in Linux features is not determined by a single vendor[4].

      Long story short, Windows came out on top by a huge margin in every field - ease, usability, intuitiveness, support, everything.

      The reason systems administators exist is because of their skills at doing things that are not easy. Otherwise they don't keep their jobs very long (but this is the same for any job.) I really can't argue for or against ease as a metric.

      I would hope that with the huge desktop penetration that Microsoft's OS leads in intuitiveness. Now if your Windows admin had grown up in a Macintosh home, used a Mac and home and on his workstation at work I'd be inclined to consider the intuitiveness argument. 20 years ago, that Linux admin would probably have come from a Unix desktop and Unix workstation and Unix or Mainframe server envrionment. How can we be sure that 20 years from now it will be Linux or OS XXX on the desktop? (On the other hand, the byzantine way OSS is developed does encourage only-developer-friendly interfaces.)

      MS soon compiled our white paper into marketing materials and stuck them on http://www.microsoft.com/getthefacts (but it's been replaced by more recent studies).

      I belive that Novell, one of those 'niche players' in the Linux world (11% Linux webserver share vs 49% RedHat Netcraft 2004,) released a much better take on those marketing materials with it's Get the Truth campaign.

      I personally was funded by MS to spearhead an impartial study, and MS management had a genui

      --

      "You cannot have a General Will unless you have shared experiences. You cannot be fair to people you don't know."
    12. Re:MS studies are not just FUD by Anonymous Coward · · Score: 0
      I guarantee that you will have more uptime with Linux/Apache than you will with Windows/IIS.
      Don't guarantee that and don't lie that you've set up both Windows 2003 and Linux web servers. It's not a secret that Apache is full of security holes and needs to be patched almost weekly, while in several years IIS required only two patches, both non-critical and not requiring a reboot. Instead of spitting out random uneducated garbage, why don't you at least try READING about IIS6 and its security, configurability and reliability, so the next time you decide to write a comment on /. you don't end up looking like a complete moron?
    13. Re:MS studies are not just FUD by member57 · · Score: 0

      Bullshit!
      amazon.com, google.com
      That's just two small to medium sized businesses?
      Microshit white "lie" papers cannont be trusted, that has been proven time and time again.
      I submit to you that microshit is for small businesses that don't require a true knowledgable staff to operate.
      Microshit may do fine for users to store their excel spreadsheets on, but REAL server tasks require a REAL server OS.
      This is backed by *nix domination of the web server market. I prefer a mixed enviroment, few microshit does better, most things *NIX does better. Right tool, right job.

      --
      If Kerry was the answer, it must have been a stupid question.
      The UN - The largest "political" cause of death.
    14. Re:MS studies are not just FUD by asuffield · · Score: 1

      I'm not sure where you get the idea that there are "bugs" in the system. Windows was just easier to use and\or more powerful.

      You are claiming that Windows does not have bugs? Then we know that your study was not very careful. If a professional software tester is testing a piece of software and reports that it doesn't have any bugs, they get fired for not doing their job. Why? Because all software has bugs.

      For instance, the built-in integration of Active Directory and Kerberos made secure user authentication a trivial task in Windows, but configuring Kerberos with ANYTHING in the tested linux flavours was a friggin nightmare. The linux guy had to write all kinds of custom scripts and workarounds to get 10% of Windows' functionality

      So your 'expert' had never done this before (anybody who had would either have suitable code already written, or would be familiar with at least one of the several dozen publically available projects providing suitable code). That's a pretty interesting definition of an expert. Normally, we use the term 'expert' to refer to somebody who already knows what they are doing, not somebody who has to learn it as they go along.

      Also, why are you using "Windows' functionality" as the benchmark? Why are you not examining all the functionality that Linux has but Windows does not offer? Are you saying that your study was not based on an impartial set of criteria, but instead you started with the list of Windows features and tested the systems against that?

      and that simply isn't a viable option when you're administering a 10,000 seat enterprise

      Excuse me? When you're administering a 10,000 seat enterprise, it is simply not a viable option to use the shipped software unmodified. Anything on that scale absolutely must use at least some custom software to manage it because the costs of failing to do so can run into the millions. What was a minor annoyance with 10 seats becomes a major budget line item with thousands of seats. Customised management software and administration tools are the norm. Any company on that size is expected to be employing a few developers full time just to work on improving the efficiency of their administration mechanisms. They might be doing that with Java or .NET or perl or shell scripts or whatever, but they are definitely doing it.

      In the end we all agreed that linux is a fantastic server in small to medium-sized implementations but it's simply too much work from a top-down enterprise perspective.

      From your comments it is now clear what happened. You picked up a linux sysadmin who is familiar with only "small to medium-sized" implementations and has never been a senior admin in a large enterprise. Unsurprisingly you found that they couldn't do their job very well. Your conclusion is largely based on this, blaming the software instead of the admin. Given the number of large 'top-down' enterprises using the same software, your conclusion does not fit with observed practice, so it's not very valid.

    15. Re:MS studies are not just FUD by spyrochaete · · Score: 1

      Well I'll get right on the horn with Bill and let him know your concerns.

    16. Re:MS studies are not just FUD by spyrochaete · · Score: 1

      You're absolutely correct in your claim that the tests were performed by two different people with different backgrounds, and that there are certainly some variables that could not be kept equal in the comparison. For example, one linux distro didn't support one of our test platform's NICs so we had to install a different vendor's - but while setting up the second NIC the linux guy already knew where the menus and conf files were so it went more quickly.

      We did provide a disclaimer that the paper basically illustrated the unique and shared opinions of the two experts. Ours was definitely not a definitive breakdown of the entirety of either OS by any measure. All we were hired to do was to give a fair cross-sampling of what we felt were the most important features in administering an enterprise populated with servers and desktops.

      It was disappointing to see our honest wording diluted by someone else's marketing prose on microsoft.com, but even so we felt that our observations were reasonably represented. I don't even know if an MS marketing team wrote that document - likely they subcontracted a business writer just as they subcontracted 2 OS experts and a technical writer.

    17. Re:MS studies are not just FUD by shyster · · Score: 1
      Compare IIS to Apache. I guarantee there are thousands and thousands of config options in Apache while IIS must be configured using a GUI and if there isn't an option with a checkbox or text edit field or radio button or other GUI object then you can't do it.

      Just because you don't know where to look doesn't mean it doesn't exist.

      I count roughly 500 IIS metabase settings - most of which can be set with the IIS Manager GUI, all of which can be scripted via WMI or ADSI, and that even come with supplied and supported scripts to modify them. Oh, and they're also XML, so fire up vi and edit away if you like.

      There's also about 50 IIS registry settings that, while stored in the registry, are easy to get to for any Windows admin - both with a GUI and via script.

      Oh, and for the record, Apache 2.2 looks to have 375 configuration directives.

  78. Oh yeah... by s31523 · · Score: 1

    Well, my server can kick your server's ass!

    This article is nothing more the flamebait.

  79. When Linux goes down by Skapare · · Score: 1

    It's probably more a case of Linux just happening to go down during the hours when most of the people on IRC's #linuxnewbiehelp channel are asleep, or out hunting for a real Linux job that doesn't require an MCSE.

    --
    now we need to go OSS in diesel cars
  80. What I load of rubbish by Toreo+asesino · · Score: 1

    I run RHL 8, and I have absolutely no uptime issues.

    I mean really, I think you can go so

    .
    .
    .
    FATAL HTTP ERROR: [Connection to client lost]

    --
    throw new NoSignatureException();
  81. I'm readung the analysis by Cixel+Sid · · Score: 1

    I just applied for a press pass soI can read the whole thing. According to their numbers, the Windows boxes were down about 10-15 hours a year, while Linux was down 19. I agree documentation is not as good, and my initial impression is that this means the Linux boxes are down because the administrators don't know how to use them. They do stress in the overview that these numbers are dependent on your own shop however, and vary from one organization to another. This means the data is not consistent. Small shops with one or two men who really know Linux can do some amazing stuff; large shops with many people of many different skill sets do better with distros because more people can work with them. I've been trying to make up my mind on whether to advise people "Linux" or "Windows." This reinforces my present state: It depends.

  82. Doesn't mean much by SphericalCrusher · · Score: 1

    Okay, so it stays up longer? It's dependable... but I bet less data was stolen from the Linux server.

    --
    "Instant gratification takes too long." - Carrie Fisher
  83. Linux Documentation issue? For MCSEs? by Skapare · · Score: 2, Insightful

    It's probably more a case of MCSEs that don't grok the concepts of Linux and how it is documented. The survey was supposedly limited to just shops that run both Windows and Linux. That means you are likely dealing with a bunch of MCSEs that have been working with Windows for over a decade and have only in the past couple years been given Linux to also administer. If such a survey were limited to shops that had been running both systems for an equal period of time and have people on staff who are specialists in each system and have equivalent levels of experience (for example the Windows admin has 10 years Windows experience and the Linux admin has 10 years Linux experience and both have been working at this particular shop for 4 years, which has been running both Windows and Linux for the past 6 years), then I think it might be able to show the true differences and similarities. But I don't think this is anything Ms. Didio is capable of doing.

    --
    now we need to go OSS in diesel cars
  84. Uptime by TripHammer · · Score: 2, Interesting

    I don't give a rip about uptime per se. What I care about is being able to reboot on my terms..and sadly...Windows usualy sets those terms.

  85. funny that.... by scronline · · Score: 1

    ]# uptime
      09:55:37 up 396 days, 20:32, 1 user, load average: 0.04, 0.12, 0.17

    But yet our windows servers must be rebooted about every 30 days. Thank you patch Tuesday.

    I think that pretty much says it all, really.

    1. Re:funny that.... by krray · · Score: 1

      I'll see your 396 days and up it:
        12:11:24 up 440 days, 21:43, 18 users, load average: 0.24, 0.25, 0.24

      This is from one of my remote office installs and acts a smb, http[s], ftp, ssh, smtp, imap, pop, dns, and whatever else I forgot ... type server.

      What does happen at 500 days? (I'll find out ... again :).

      I call the Windows. Bullsh*t.

      My best uptime record? NW 3.12 which ran weeks shy of just under a decade. The only reason it was shutdown? That company went belly up. :(

  86. What kind of documentation was lacking? by Dan+Ost · · Score: 1

    What kinds of documentation did they require that they couldn't find?

    --

    *sigh* back to work...
  87. Re:Defensiveness, you peckerwood by redhat_redneck · · Score: 0

    no so fast. It's not like this is a monolithic documentation issue. quick! how many distros exist and how many open source apps are there? and how many of either are lacking documentation? Now add those together and divide by the number of overly critical people and number crap studies from puppet organizations and you will get 42. Don't bother to check my math -Numbers don't lie. Windows provides you with the clicky interface and whatever you are willing to pay for. Linux is "free" you are only limited by the time and energy you are willing to "spend" to learn to run it. My time and energy are very expensive - so it's not really free. The misconception that needs to be corrected is right there. The "Linux" community has never purported to provide that level of support - that there is any support or any open source apps is a testament to strength of the community. The expectation has become that the open source community should carry all these sorry asses and in exchange for what? a bunch of zombies? This idea needs to be re-evaluted. Documentation? I don't need no stinkin' Documentation! RTFM... that's what I did.

  88. I have to laugh at them, by MrJerryNormandinSir · · Score: 1

    Just look at my uptime:
      12:49:09 up 174 days, 13:39, 1 user, load average: 0.05, 0.02, 0.00

    The box was only down when I wanted to reorganize my lab area in the basement. this box functions as my IMAP/WEB/SMTP/BOOTP/NAT
    server and is very dependable. My other Linux box is used for software development, and searching the net for stuff, that box is a desktop (ShuttlePC fully loaded0 so it's down when I am not on it. My New Linux box is, actually I am putting it together now, is
    a Dual Core PowerMac G5 with 2.5GB RAM and 480GB of HD space. The support development with mac on Linux and Linux on Mac has been slacking latley so I'm building up a box to hopefully get mac on Linux working on a G5 dual core with Tiger, and running Tiger on Linux. Also the I can't wait till the G5 port of XEN is complete!

    Don't trust a report like this. They had lame ass reasons. It's FUD.
    The truth is when Vista is all that's comming from Microsoft, then more users will defect to Linux and OS/X.

  89. Ah Fanboy replies by linuxkrn · · Score: 1

    Well, you show me a Windows box that is REBOOT in 60secs with all services. In XP at least, they try to trick the user into thinking the system us up (you can login) but it's not usable or all services are not started for some time after. As someone else here pointed out in their sig, anyone with more then 30 days uptime in windows isn't applying patches. I happen to have tons of those HP DL380s G4, and they POST around 45 seconds, that doesn't include OS bootup. Just to add drives to the raid array, scan the SCSI BUS, etc. And for the record, I used to be a MSCP in Windows NT 4, back in the day, and registered beta tested 95 - 2000, .NET, SMS, Visual Studio and many of their other products. That's when I got tired of all the bugs, hidden crap, re-installs, etc. And I actually started using Linux (Slackware) over 10 years ago as well. As time went on, I saw MS products get more bloated, slower, have more bugs, while Linux and OSS just got better. Everyone can have their opinion, as most people do. I've used both for many years, and from now on, my server will always be Linux.

  90. Really a non-issue by MarkLewis · · Score: 2, Insightful

    I know that zealots from both sides will indulge in the opportunity for some bashing and grandstanding, which is fun and I enjoy a good smack-down as much as the next Slashdotter, but I just wanted to inject a little reality check. This study doesn't mean anything about OS quality. Numbers always lie, and even if you're not trying to make them lie, they're sometimes useless anyway, as in this case.

    Linux has a different user base than Windows and UNIX. So the fact that 20% of the responses to the survey show higher Windows uptime doesn't mean that for the same usage patterns Windows is higher quality. To show that, you'd need to compare only sites with very narrowly targeted usage patterns which differ (as much as possible) only by their choice of operating system. This study didn't even attempt that, so making any claim whatsoever about the relative quality of operating systems based on this data is fallacious.

    Instead, this study CAN shed some insight on the type of people running different OS's, and their type of usage.

    Since UNIX had the highest uptimes, you might conjecture that conservative people run UNIX. Or you might guess that since UNIX market share is currently eroding in favor of Linux and Windows servers, UNIX servers are more heavily weighted towards older, established systems that aren't in early development stages as much as the up-and-coming OS's.

    Conversely, since Linux had the lowest uptime, you might guess that Linux has a higher percentage of fresh new applications running on it.

    (Note that I'm not saying that there's conclusive evidence of these guesses here. I'm just saying that when considered together with other data, these are the kinds of conclusions you'd be able to draw from this sort of statistic).

  91. Ignore: FUD article by known Microsoft Shill by Unxmaal · · Score: 1
    I thought I recognized that name. Laura Didio is a known Microsoft shill.

    There's absolutely no way the Yankee group can claim to be unbiased if they allowed the Didiot within fifteen hundred meters of a report on Open Source or Linux.

    --
    http://unxmaal.com
  92. I accurately predicted the source of the report... by Anonymous Coward · · Score: 0

    Good ol' Yankee Group. At least they're consistent.

    I knew who conducted the study before I even clicked on the "Live Bookmark" link in Firefox.

    Honestly, is there any OTHER group out there that has published a study with the same conclusion? Or is Laura DiDio really the only one living in this MS-funded fantasy world?

  93. And then there was 3? by Anonymous Coward · · Score: 0

    Since when was Linux in its own little section? As far as I remember Unix is Linux and Foldoc seems to agree with me. Couldn't they just have said the few other variants instead of Linux and Unix Variants? Makes it seem like Linux is its own.

  94. flawed logic by rs232 · · Score: 2, Informative

    "Linux distributions .. are offline more [because of] the scarcity of Linux and open source documentation"

    Even assuming that were true how does a lack of paper cause an OS to bork?
    And how does a lack of paper cause the OS to stay offline longer?
    Is it because it is sulking?

    How was the data collect the data?
    What was the methodology used?
    Where are the figures?
    What criteria was used in selecting the participents?

    How is a marketing firm or Ms. DiDio for that matter, suitably qualified to comment on OS security? Finally are these people really the unbiased commentators they claim?

    "Windows servers recover 30% faster from security attacks than Linux servers" Laura DiDio July 2005

    "Indemnification is a serious, potentially costly issue for enterprises" - Laura DiDio Oct 2004

    "For the time being, she said, Linux has an apparent advantage simply by virtue of a lower level of connectivity" - Laura DiDio April 2004

    "hype notwithstanding, Linux's technical merits while first-rate, are equivalent but not superior to Unix and Windows Server 2003," - Laura DiDio Mar 2004

    "This has the potential to turn into a twentieth century witch hunt," "There is a visceral anti-Microsoft sentiment in Europe." - Laura DiDio Sep 2003

    "The entire Linux community is saying to customers, 'You're on your own,'" .. "That's not a place I want to be." - Laura DiDio Aug 2003

    --
    davecb5620@gmail.com
  95. Perspective by vga_init · · Score: 1

    I remember when I started running linux, I noticed that a lot of my geeky friends had tried and then gave up, going back to Windows. They all said something along the lines of "linux sucks, it doesn't work." These were people who had absolutely no idea how to run unix, let alone linux.

    The results of the survey stand, but my interpretation differs from that of the Yankee group (and with a name like that, who wants to agree with them?). It's not so much scarcity of documention (it's there, trust me), but the scarcity of people who actually know how to manage linux servers. Windows sysadmins are a dimea dozen--they probably turn out thousands of them every year. The unices also have their fair share of support, but they're patently different from gnu/linux.

  96. Yankee spews 50% more baseless statistics by HangingChad · · Score: 1
    And spreads 80% more FUD than anyone else. And my numbers are just as supportable as theirs.

    Surprisingly, Red Hat Enterprise Linux standard distribution users reported said they experienced 900 minutes of outage per server, per year.

    Oh, pl-ease. 900 minutes? That's 15 hours. If it's a software problem why were they trying to run it on an unsupported OS? Operator stupidity doesn't count against uptime. If it was hardware related I could build a new server from parts and re-image in less than four hours, depending on traffic getting back from the computer store. Less if the parts are already on the shelf. What were they doing the other 11 hours?

    Or maybe I don't want to know...

    Either way it's total fucking PR blather.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  97. True, and I think eventually OSS docs will shine by blueZ3 · · Score: 2, Insightful

    Google is where we all go for answers these days.

    I think it's interesting that MS sells a lot of software (Office, for example) that has less-than-great documentation, and that this is also a complaint people have with OSS. Currently there's a market for commercial documentation for both types of software--my local Borders has lots of books on both Linux and Windows Server. But eventually I expect that OSS documentation will improve to the point where it's better than what is provided in proprietary software, since there are people both willing and able to contribute to the documentation effort in OSS.

    True story: I was once offered a full-time job where the owner of the company essentially told me he was looking to hire a Microsoft Office expert to provide office suite "consulting" to his staff. I didn't take it (as a technical writer, I want to actually write) but it said a lot about the state of usability and documentation for Office.

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  98. this might be correct by MonaLisa · · Score: 1

    I ran a couple of HP servers (IA64) for a couple of years, one with Windows Server 2003, one with RHEL Linux. They both worked well, but the Windows machine required fewer reboots and was more stable. Remember that Windows Server 2003 is NOT XP, it was designed for uptime and can add patches on the fly without downtime. There are a lot of big IA64 servers out there running Windows Server 2003, especially at large telecoms, where uptime is paramount, and they do the job.

    1. Re:this might be correct by member57 · · Score: 0

      Oh, you are joking, I get it...
      I have a Linux server with 502 days uptime right now, I JUST checked it, yes it is currently updated on patches. Have you EVER had a winblows box maintain THAT kind of uptime?? I didn't think so.. This damn server has almost been up since w3k was released. These are billie boi's and hot head balmer's attempts at FUD.

      --
      If Kerry was the answer, it must have been a stupid question.
      The UN - The largest "political" cause of death.
  99. Hey can we... by Anonymous Coward · · Score: 0

    Mod the Article itself as Flamebait?

  100. Nothing against "Communication Majors" really. by golodh · · Score: 3, Interesting
    Really ... I wouldn't say a word against Communications Majors (as miss Didio is according to the Wikipedia), except where you propose to rely on them to tell you anything accurate, or anything about technical matters.

    Others have already commented on the lack of clarity, the need to read between the lines, the absence of the most elementary numbers and facts about this "study" (as in: how many respondents, how recruited, how many rejected and why, how was uptime defined and measured, what were the uptime numbers, (contingency table by OS this year, contingency table by OS previous year)).

    If any students read this, let me take this opportunity to warn you. Submit a "report" like this to any serious faculty and look forward to an F grade. Unless you're a "Communications Major" obviously, in which case you'll be complimented on the flow of your prose.).

    I'm guessing here of course, but I think that the real study was conducted and written by someone totally different, and miss Didio got the write the "teaser": i.e. the part that you can release without divulging any real information that you would otherwise be required to pay for.

  101. Did you hear that? by Anonymous Coward · · Score: 0

    Yes, it was the sound of millions of collective heads exploding.

  102. Raise your hand... by PhYrE2k2 · · Score: 3, Interesting

    Raise your hand if you have read any documentation included with any software you purchased in the past five years. Anyone? Anyone?

    Okay then- raise your hand if you know that there are 600-odd page gorilla Linux reference books out there which may provide documentation should you need it that will be 100x better than anything included with the software.

    Raise your hand if you know where to seek help, such as #linuxhelp and #linux on EFNet.

    Case in point. Why not put a properly run linux server against a properly run Windows server- that is what it comes down to. A trained, professional, and experienced admin who has learnt the software they are running and know it well, in a specific purpose. Put Linux as a fileserver against Windows as a fileserver with any optimizations possible and equivalent configurations that are agreed upon beforehand. Put Linux versus Windows as a Web server with a knowledgable admin. This `good at neither` system doesn`t work!
    -M

    --

    when you see the word 'Linux', drink!
  103. an interesting reliable linux box by yagu · · Score: 1, Troll

    Don't think anyone's mentioned this yet...

    I know of some linux boxes that are amazingly reliable. I've owned three or four at least and on a couple of them I've had up times exceeding one year. No fuss, no muss.

    The box? TiVo. ymmv

  104. *MY* anedotal data by mfifer · · Score: 1

    Two servers, names changed, both behind firewalls, both "less important" and "less exposed" (because EVERY *important* Internet-exposed server is going to be patched regulary, right?)

    Windows 2000:

    C:\uptime
    \\SERVERNAME has been up for: 132 day(s), 22 hour(s), 48 minute(s), 12 second(s)

    Linux (Slackware 9.1):

    SERVERNAME:~: uptime
      13:19:51 up 218 days, 20:53, 1 user, load average: 0.00, 0.00, 0.00

    See, you can get good runtimes on anything when the conditions are right...

    Did I prove anything? Nah...

  105. UNIX? by Jethro · · Score: 1

    I want to know what exactly "unix" means to these people.

    And I don't want to read the article.

    --


    In the land of the blind, the one-eyed man is kinky.
  106. Statistics? *scoff* by Anonymous Coward · · Score: 0

    As Mark Twain famously noted: "There are three types of lies: lies, damn lies, and statistics."

    Please ignore further deceptive and misleading analytical techniques such as these and pay attention only to hard, raw data.

  107. It just doesn't matter... by Anonymous Coward · · Score: 0

    Ah, more of "he said", "she said". Who cares?

    Look, the bottom line is not what is said; it isn't even what is true (except as it relates to the next statement); what matters is who can be most successful using a particular product. These hollow wars about uptime, reliability, etc, etc, are merely a reflection of that. In the end, those who can keep their systems on-line and available more will be more successful.

    I monitor black hats and their sites all the time. It is the best way to catch new vulnerabilities before they become my problem. Many, many of them run music, video and software exchange sites on other people's systems that they have hacked. With very few exceptions, they are Windows Server machines. A very common practice is to use an array of vulnerabilities to compromise the system and, once they have control, to update and secure the system so that no one else can yank it away from them! Any Windows systems that can boast of long uptimes may be doing so only because of the efforts of black hats they aren't even aware of. Is that really anything to boast of?

    A vast number of Windows site administrators are donating their bandwidth, storage space and CPU cycles to black hats without even being aware of it. A much, much smaller number of Linux and Unix administrators are doing so. 'nuff said!

  108. Check your math by colinrichardday · · Score: 1

    0.9 * 0.2 = 0.18, not 0.018.

    1. Re:Check your math by xalorous · · Score: 0, Troll

      Dude you must be like a PhD in math. You're wrong and the comment you're referring to was right. 0.9 + 0.2 * 0.9 = 0.9 + 0.18 = 1.08 or 0.9 + 0.2 * 0.9 = (1 + 0.2) * 0.9 = 1.2 * 0.9 = 1.08 Which is exactly what he said.

      --
      TANSTAAFL GIGO Acronyms to live by!
    2. Re:Check your math by colinrichardday · · Score: 1

      Perhaps you should check your reading comprehension. From the post to which I responded:

      Actually, your equation was right, but you didn't keep your decimal values consistent.
      90% = .9
      20% = .2 .9 * .2 = .018 (there's the error) .9 + .018 = .918
      So it should be about 92% uptime total.

  109. Bullsh*t! by bunratty · · Score: 0
    F*** you Frank!

    Yes, i know, those who don't watch Showtime won't get it.

    --
    What a fool believes, he sees, no wise man has the power to reason away.
  110. Well... by MSFanBoi2 · · Score: 1

    How do you know it's an obvious fabrication? Is that just more jumping to conclusions? If the report said Linux has "20% more uptime" than Windows. I'm sure not one person here would be waving the FUD flag, just more slamming of Microsoft... hell I'd even put money on that bet.

    As for the TCO question, per client? Well we have 7 unix admins for 75 servers in total (A mix of Solaris, some IBM crap and Linux) and 12 FTE and 3 Contractors to support all our Windows servers... Windows wins that one again.

    1. Re:Well... by Seraphim_72 · · Score: 1

      You're claiming a win because you have 7 admins for 75 servers 0n 3+ different OS's vs 15 for 1000 of the same OS? Hmm...tell you what, why don't you give them your glorious homogenious enviroment and see how they do? I also notice that you are very willing to point out the hour status of your Win admins but not your unix ones...why is that?

      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
    2. Re:Well... by MSFanBoi2 · · Score: 1

      Actually if you bothered to read, the Windows admin support Windows 2000 and Windows Server 2003. If you think they are both the same you are much mistaken.

      And you are right, I left out the UNIX admin FTE status. All the UNIX admins with the exception of the Sendmail guy are FTEs.

    3. Re:Well... by Seraphim_72 · · Score: 1

      ...and if you had bothered to read I said 3+ OS's, so - if I get to count *versions* then how many solaris/unix/linux versions and point releases are there?

      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
    4. Re:Well... by Anonymous Coward · · Score: 0

      sendmail "guy"? One person's job is just sendmail support? Nice gig if you can get it.

    5. Re:Well... by zCyl · · Score: 1

      If the report said Linux has "20% more uptime" than Windows. I'm sure not one person here would be waving the FUD flag, just more slamming of Microsoft... hell I'd even put money on that bet.

      I'll take your money, if you'd like. "20% more uptime" implies that one OS has an uptime of 83.3% or less. You have to have a pretty boneheaded admin on any OS to have an average downtime of 16.7%...

      If on the other hand an article were to say that a study found "Windows has 3 times as much downtime", then I wouldn't be overly surprised with all the mandatory rebooting.

  111. Also in todays news.... by mormop · · Score: 1

    "Windows Server 2003 was recently compared against Linux and Unix variants in a survey by the Yankee Group, with Windows having a higher annual uptime than Linux.

    Also...

    Pope says Catholicism the best religion and Bin Laden says Bush is a bad, bad man

    --
    Hmmmmmm..... Deep fried and look like Squirrel.
  112. Only newbies need docs by Anonymous Coward · · Score: 0

    I bet they didn't survey any Linux Gurus. Linux is a hobby for some and a business tool for others. Both groups have no motivation to produce documentation. If you want documentation, hire someone to write it. And give back to the community.

  113. They said it... by deficite · · Score: 1

    They said it folks! Their reason is because of poor documentation in Linux! The converse of this is that those server admins don't know enough about Linux to be administrating a Linux machine. End of story. Seriously, how long does it take to read a two page man file? The point I'm trying to make is that Linux is more stable and WILL give you more uptime, if you only know how to use it. Windows gives people a "pretty good" uptime and "average" stability if you don't care to learn much about server administration.

  114. I believe you by metamatic · · Score: 1
    he goal was to compare the processes required to set up and administer various services in Windows 2003 Enterprise vs. Red Hat's and SuSE's boxed enterprise server NOSes. [...] Long story short, Windows came out on top by a huge margin in every field - ease, usability, intuitiveness, support, everything.

    Actually, I believe you. Having tried pretty much every major Linux distribution, I have to say that the commercial distributions really suck shit in those areas.

    Take installing software, for example. RedHat and SuSE are only now finally getting a clue and supporting something like APT. SLES 9 was so crap I ended up writing my own tools to index the RPMs available on the repository and let me grep for the ones I needed, and feed the URLs to ncftpget.

    Or installing the OS. I'm running OpenSuSE on a server because SLES wouldn't install properly, the X drivers for S3 were broken I think, X just went into an infinite loop when the machine tried to boot.

    Or documentation. Type man yast or man yast2 on SLES, and you used to get "No manual entry for yast2", now you get a useless 1-page summary of how to change the widget style or use it as a replacement for rpm -i. RedHat's just as bad, last time I had the misfortune of running RHEL none of their add-on utilities had man pages.

    As for intuitiveness, no computer is intuitive, so obviously Windows will win there because it's what most people are used to.

    I find it really interesting that the commercial "enterprise" distributions are so much worse than the free ones. I could understand if they were no better, but my experience is that the commercial distributions provide a massive value subtract. You'd think they could at least be as up-to-date, easy to admin and well documented as the infamously slow-to-release Debian.

    [Opinions mine, very definitely not IBM's.]

    --
    GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
    1. Re:I believe you by colinrichardday · · Score: 1

      Or installing the OS. I'm running OpenSuSE on a server because SLES wouldn't install properly, the X drivers for S3 were broken I think, X just went into an infinite loop when the machine tried to boot.

      And why are you running X on a server? One can run yast2 in console mode (why one administer a server by using yast2 is beyond me).

    2. Re:I believe you by metamatic · · Score: 1

      Because SuSE's installers put X on servers by default. I think it's stupid too, so when I redid the whole thing I did a custom install and excluded X.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  115. So in other words... by MSFanBoi2 · · Score: 1

    You haven't really touched a Windows box in almost 8 years?

    I remember using Slack way back in .9. It was a HELL of a lot smaller install (hell it fit on 4 floppy disks if I remember correctly).

    I got tired of the constant distribution battles, the various software incompatablities between distributions, and dealing with elitist attitudes of people that think they know all about Windows based on knowledge gleaned almost a decade ago...

  116. Windows documentation by owlstead · · Score: 2, Interesting

    Yes, Windows is better documented... That is, if you are looking for really shallow documentation. For both Linux and Windows, you are way better off by buying a few good books. The GUI documentation of Linux is pretty worryingly bad, but if you go deeper, it gets better. With Windows, it's just the other way around. Even MSDN is pretty bad and (maybe more importantly) one sided. And, if you are trying to watch it on the machine you are working on, prepare for a reboot; MSDN requires the latest Internet Explorer most of the time. I do not expect .NET to improve this situation, with Java application servers you can just unzip the stuff in a folder and run (as with the VM).

  117. Linux rules by Intangion · · Score: 1

    ive been running my debian linux server with like 99.99999% uptime for almost 6 years now

    that whole survey is stupid, who runs both windows and linux servers? who would need to run two, obviously one would be neglected

  118. Wrong assumptions. by alexfromspace · · Score: 3, Insightful
    If you carefully read the quote:
    Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said.
    It does not sound right. Every IT professinal I know (including myself) whose company runs both Windows and Linux agrees that Windows breaks all the time while Linux does not. But this statement is not based on the same assumptions as those under which most people operate under. Why this is so becomes apparent when you read the next part of the statement:
    The reason: the scarcity of Linux and open source documentation.
    It is apparent that the author considers any server designated to run Linux but not yet installed (whether partially or at all), to be a downtime server. In other words, this study can easily include hundreds of unused machines that should or could have been running Linux. This is completely laughable because only people on crack could possibly agree that a system that has not yet been setup causes downtime. This assumption would not agree with the definition of the word "downtime".

    I generally find that whenever Linux is being attacked, it is only through a model with serious logical fallacies that are carefully covered over by seemingly innocent mistakes. In reality these are carefully engineered FUDs designed to sound valid to most common people but failing under any serious scrutiny.

    I can conclude from these quotes that the author may feel that Window's point and click interface should somehow justify its inefficiencies compared to Linux. However, Linux's lack of point-and-click gui tools is very old news that got washed away several years ago when tools like Mandrake's free setup tools for Red Hat and SuSE's YAST came about. And besides, it is better to have to learn to setup systems using text config files and then have it run problem free for a year, than to point and click for a day and end up with a system that needs constant attention just to be kept running.

  119. Oh yeah!? by whodkne · · Score: 1

    Take this! 12:11:24 up 5805095 days, 21:43, 64000 users, load average: 0.24, 0.25, 0.24 BAM!

    --
    -Those who know do not say, Those who say do not know
  120. Documentation is a design error. by Anonymous Coward · · Score: 0

    If something requires me to read, it needs to be re-designed.

  121. What I REALLY meant to say was... by Anonymous Coward · · Score: 1, Funny

    "Why is our server down?"

    "Well, I was sitting in front of it TESTING OUR INTERNET CONNECTIVITY..."

  122. hear ye hear ye by planetfinder · · Score: 1

    I think that you are missing the point of many people's objections to this
    and other published technical opinions.

    Why would anyone trust your opinion about anything when
    you freely admit that Microsoft bought your opinion ?

    1. Re:hear ye hear ye by spyrochaete · · Score: 1

      Why shouldn't they? They paid me to give them an honest opinion and that's what I did.

      What do you suggest? That I purchase tens of thousands of dollars worth of software and test it myself? That Microsoft should try to find impartial, pro-bono research firms?

      The real answer to this conundrum is to search Google and try it yourself, if you have the resources. Either that, or talk to sysadmins at several companies and ask their opinions.

      If you want the opinions of professionals, presented by a professional writer, then someone has to pay their professional fees. That's what makes it a profession.

    2. Re:hear ye hear ye by spyrochaete · · Score: 1

      P.s., the paper took 3 people 2.5 months, 40 hours per week, to write.

    3. Re:hear ye hear ye by Anonymous Coward · · Score: 0

      I think he actually wanted you to take the money and write "Linux is teh l33t, Windows Sux0rs" from your new holiday hotel in the caribbean... :-)

    4. Re:hear ye hear ye by planetfinder · · Score: 1

      If someone or a company, as a disinterested party providing a professional service,
      paid you as an otherwise disinterested party to develop an honest opinion about something then
      that could be a very useful opinion and it could be reasonable, assuming a qualified professional
      effort, to value that opinion.

      If someone pays you to give them an honest opinion about them or their stuff then its an entirely
      different matter and if you can't see the conflict in that then there isn't much else to say to you
      regarding the matter.

      Regarding professionalism: The oldest known professionals will, when you give them money,
      gladly give you "honest" opinions about yourself and take extra effort to make sure that you know
      just how honest and sincere they are about those opinions.

    5. Re:hear ye hear ye by spyrochaete · · Score: 1

      If your sponsor is paying you either way, why should you be afraid to tell them your honest opinion? What would you gain by lying?

      I really don't care whether I convince you of my professional integrity. Do the study yourself. I'm sure you can find a "disinterested party" who is interested.

    6. Re:hear ye hear ye by planetfinder · · Score: 1

      Why would a prostitute tell you that you are handsome even if you aren't ?
      Because you paid them.

  123. It's true by rainer_d · · Score: 1

    Why do Linux-distributions (both so-called "Enterprise" and the "Home-Users"'s) refuse to produce any kind of sensible documentation?
    Neither RHEL nor SLES ship with man-pages for the various device-drivers that come with the kernel.
    Just compare this to a FreeBSD or OpenBSD system, where every single device-driver also has a decent man-page that actually does make sense.
    Don't talk about TLDP - most of the stuff is hilariously out-of-date - but as APIs and ABIs are unstable by design, it's no surprise nobody is going the extra mile of actually documenting the stuff he wrote.

    --
    Windows 2000 - from the guys who brought us edlin
    1. Re:It's true by WhiteWolf666 · · Score: 1

      Maybe MSDN is different, but I've never seen anything resembling documentation for "Home User" or "Small Business" varieties of Windows.

      The SuSE documentation blows it out of the water, in terms of both categories, including device drivers, and manuals for all the installed packages in /usr/share/doc/packages

      I can believe that it is different at the Enterprise level.

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
  124. Bugs in documentation? by HermanAB · · Score: 1

    So, how exactly would documentation make a machine fail? This report must have been written by someone from the 'Duh' department...

    --
    Oh well, what the hell...
  125. Scheduled vs Unscheduled downtime... by HockeyPuck · · Score: 1

    So what if they're talking about unscheduled downtime... If you have to apply a patch every week (ala windows) then that's unscheduled downtime....

  126. What About Hardware? by Anonymous Coward · · Score: 0

    I work for a tiny hosting company that uses off-the shelf lowend hardware with linux. These boxes tend to have random hardware failures (power supplies, hard drives, etc) on occassion. Since the web sites are usually not "enterprise level" we can get away with a couple hours down time to swap out a part without causing too much of an uproar.

    Overall the service is not bad, and overhead is low, and the clients are happy (we don't advertise the specs of the machines and claim them to be something they are not). For the most part this strategy has been good, I think out of 20 servers we replaced 2 failed power supplies in te last year and one faulty network card. The down time for the clients was about an hour because the servers were at a datacenter and we needed to get someone out there.

    Anyway, the point is Linux servers run on a much wider range of hardware, and I would guess that there is a lot more low-end linux boxes out there. It seems any study should include the server platform into the equation when making reliability claims.

  127. Methadology by WhiteWolf666 · · Score: 1

    I want to see how they evaluted uptime.

    I find this extremely difficult to believe. I smell something fishy.

    At a minimum, reboots for patches give Linux servers an edge.

    --
    WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
  128. Linux does have it's downsides..... by Jerim · · Score: 0, Troll

    Okay, I will admit that this Didio person is obviously a corporate shill with an agenda. And I will go on the record as a Linux fan, infact I am running Ubuntu right this moment.

    However, I do take some exceptions to Linux. I understand that slashdot is a haven for Linux and Mac users, but Linux can not ultimately flourish in a free market. I agree with that. Money is a fuel that companies use to power their company. Money comes in, which allows you to hire better employees, who put out a better product, which in turn creates more revenue, which is then used to purchase even better employees, who then turn out an even better product, etc. That is just simply how it works, and you can't change that.

    Linux replaces money with "community" and the oppurtunity to learn. It's a grand idea, if not more than a little hippie-ish. I am pleasantly suprised with the latest distro of Ubuntu, but I can't help but wonder how much better it would be if people were actually getting paid to do nothing but work on Linux. Linux is a great learning tool for people to dive right in and to expand their programming knowledge. OSS allows any would be programmer to learn more about OS, applications, networking, drivers, etc.. Linux is an awesome learning tool, and I can tell that people are getting much better at it. Linux will always be around, but it lacks the proper "feul" to really elevate it to something greater.

    As a manager, Ihad to make a decison about Windows vs. Linux. We chose to go with Linux because we found some college students who were familiar with it, for cheap. And Linux is renowned for its uptime and interoperability with other applications. However, you have to weigh "uptime" versus the lack of Linux skills in the general population. Could I easily find myself in a position where there is only one Linux Admin in the area who wants 3x as much as an MCSE? Of course I can. On the oppossite end, I run over at least 3 MCSE's every morning who would work for peanuts. You can't just look at uptime. You have to look at the cost of that uptime. If you are spending 3x as much to keep your Linux box up, then that isn't a smart business decision. Remember, business isn't about technology, it is about money. Having an admin who is sitting around waiting for someone to respond to a message board, so that we can get our server back up is ridiulous. And yet, it has happend to us several times since going with Linux. In contrast, some other servers that are still running Windows Server, haven't had a problem in over a year.

  129. Agreed by phorm · · Score: 2, Insightful

    For the record, I've been using linux on servers and for my desktop for years.

    Documentation for big projects (apache, squid, etc) is usually easy to find. However, when you start running between versions and other isssues, suddenly the waters become a bit murky. Google is often friendly, but lately I've been lucky to find docs in english let along for the version(s) of software I'm using.

    I've also been taking my LPI (my employer's idea). It's a freaking linux certification/exam and has no official documentation, other than a general overview of topics. That's right, no course materials, nothing. Even as an experienced linux user/admin I generally don't memorize the dozen different ways to do something, and then find that the one I didn't know is on the exam (which you can't study beforehand, because no documentation).

    Sites like TLDP et al are very useful, but a more comprehensive set of documentation (and more up-to-date documentation coming with the software packages) would certainly be a useful thing.

    1. Re:Agreed by Anonymous Coward · · Score: 0

      actually there is documentation.... Some books: LPI Linux Certification in a Nutshell (good one!) O'Reilly - Lpi Linux Certification In A Nutshell (2001) LPIC 1 Certification Bible And the Fravo LPI Exam Study Guides 117-101, 117-201 and 117-202 Hope this helps you :-)

  130. Linux isn't documented and Windows is? by vtcodger · · Score: 1
    ***The reason: the scarcity of Linux and open source documentation.***

    Windows and Windows software are documented? When did that happen?

    I admit that my Windows experience is desktop, not server, but I have always found Windows and Windows software documentation to be fragmentary and entirely too often dead flat wrong. Linux documentation leaves a lot to be desired also, but my take is that it is more comprehensive, less inaccurate, and ultimately source is available if (well, OK, when...) the documentation is too awful.

    --
    You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
  131. Anecdotal .02 by deque_alpha · · Score: 1

    FWIW, here's my current uptime champion:

    sla ~ # uptime
      11:06:38 up 587 days, 2:11, 1 user, load average: 0.01, 0.02, 0.00

    The others are lower, primarily due to extended power failures, but the average (Amongst 16 servers) seems to be about a year. Compared to that, I have to reboot my windows servers at least once a month, if not for updates for clearing random "odd" behavior that crops up after awhile...

    So yeah, yet another "report" that doesn't really prove anyhting.

  132. Huh? Wha? by QAPete · · Score: 2, Insightful
    It always amazes me that the FUD train never seems to get derailed. Much of that I blame squarely on the left-wing nutbag Linux purists (or Open/FreeBSD purists, for that matter) for their crappy documentation holier-than-thou attitudes when it comes to ENGAGING OTHERS and getting them excited about Linux/BSD. Some of it I blame on RedHat's remarkable inability to market their quite excellent RHEL Enterprise Linux. Much of the rest, IMHO, goes to people who suckle on MS's cash-engorged breast....

    .... however, I digress. My personal experience here as a Director of IT running HP-UX, RHEL, Slackware and a variety of Windows servers is that Linux (firewall, fileserver, web & ftp servers) run neck and neck with our HP-UX boxes (ERP system) for uptime. My latest Nagios printout shows zero downtime for both this year, and only a .001% difference last year (meaningless).

    On the Windows side of things, Win2k3 server performs the best, most outages due to forced reboots from patching/hot fixing. Win2k servers follow closely behind. Both are about .04% behind the Linux and HP-UX boxes for uptime, and much further behind when it comes to the CPU running at 100% for an extended period of time doing whatever Windows servers decide to do overnight (Nagios classified as 'unavailable').

    This 'study' is utter dreck. It's flawed from the get-go, and people have to be careful believing what they read. If you are an IT professional, I highly recommend you speak with peers who have some serious experience with Linux before you proceed with any deployment/changeover/rollout. Depending on what your needs are, you might be pleasantly surprised!

  133. A technical note by cecom · · Score: 2, Informative

    On Windows it is impossible to delete or replace a file which is in use (e.g. a shared library). The same applies for directories. Thus for any meaningful upgrade you need to restart the applications and often the OS _before_ you can do anything with their files. There are complicated mechanisms for keeping track of files that need to be deleted/replaced after a reboot. It appears that recently they have added yet another even more complicated feature to avoid reboots: http://www.eweek.com/article2/0,1895,1895276,00.as p

    Such complicated techniques for a basic thing like an upgrade make me very nervous. What happens if something goes wrong with the extensive bookkeeping in the middle of the upgrade ?

  134. Great some more unpatched zombie machines by bxbaser · · Score: 1

    Probably where all the spam I get is coming from.

  135. 714 Days... but not linux by Petersko · · Score: 1

    "12:20pm up 714 day(s), 20:58"

    We have quite a few servers with uptimes near or even greater than this. But then we expect it. We run many Solaris on SPARC servers.

    Linux is present in our environment, but everything critical runs on Sun.

  136. How quickly can you write a manual then? by giafly · · Score: 1

    The report makes no sense until you realise it means the Linux guys had to write their own manuals. Obviously the Yankee Group denied them personal Internet access so the survey would be fair.

    20 percent less annual uptime (about 70 days) is damn good, if you must document an operating system *and* get the servers back online. Windows lusers would take 10 times as long.

    --
    Reduce, reuse, cycle
  137. I like to see an online winbox server beat this.. by el_jake · · Score: 1

    Slashdot Stats
    time: 17:38:54
    uptime: 485 days

    --
    In order to form an immaculate member of a flock of sheep one must, above all, be a sheep.
  138. Comparisons and secrecy and independence by UnknowingFool · · Score: 2, Insightful

    There are always some study that says one OS is better than another. Most often the study is funded by one of the OS groups. That doesn't it necessarily make it useless. What makes them useless is when the details of the study are not released.

    These studies present themselves as scientific but they are not. In true science, the data and the methodologies are presented for scrutiny. There could be issues with either or both that would harm the results. True science involves skepticism.

    Remember a few years ago when some cult claimed that they cloned a human baby. The first reaction was "Can we see and test the baby's DNA?" When the answer was no, the majority of scientists dismissed their claims outright. The minority reserved judgement until there was actual proof.

    Until I can look at the study, I'm not going to believe it. Since no one paid for the study, the Yankee Group does not have any restrictions unless they mean to profit by selling the study.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  139. his nick answers the question by jefu · · Score: 1
    He is MS Fan Boi, after all.

    And the 3 different OS's thing is definitely important. It may also be worth wondering what these different servers are doing. If the unix/linux/solaris/... servers are doing things that require lots of work but the windows servers are not doing anything complicated - or if they're all doing exactly the same thing and can be administered from a single machine, the evaluation gets way more complex.

    1. Re:his nick answers the question by MSFanBoi2 · · Score: 1

      There are PLENTY of Apple and Linux related names as well... your point?

    2. Re:his nick answers the question by Seraphim_72 · · Score: 1

      Yeah ...msfanboi2...or msfanboi http://slashdot.org/~MSFanBoi/journal Odd that his predecessor got temp banned. I fed a troll, silly me, maybe he will get his old nick back.

      --
      Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
  140. Woah by mushadv · · Score: 1

    For a second there I thought I had stepped into bizarro world with a title like that. Fortunately, with the summary I know I'm still at Slashdot.

  141. No Use by wakejagr · · Score: 2, Insightful

    There is no use. With no real information, this study is crap. It is just throwing more FUD on the pile. One of my favorite bits: I love that Linux is refered to as a less mature operating system. "Yankee Group determined a significant portion of this outage time is attributed to the scarcity of Linux and open source documentation compared to the more mature, established operating systems."

    In some ways (support for 3D graphics HW, sound), Linux is not as developed as Windows or MAC, mostly due to proprietary vs open driver issues. In many other ways (portability, support for older/slower HW, virtualization, load sharing across machines, security, customization), Linux has far greater maturity.

    UNIX is a totally different issue, but the Linux vs UNIX comparison is moot as far as I am concerned. For the most part, the kernels are the only fixed-in-stone aspects of these OS's. Some things don't exist in the Linux kernel, others don't exist in proprietary UNIX kernels. Choose your poison based on what you need.

    In the end, the list of features unavailable in Linux is short and inconsequential when compared to the list of features unavailable in Windows or Sun/AIX/etc. OpenMosix, Xen, and User Mode Linux alone should be enough to overwhelm the Linux downside of making sure you buy a video card from a manufacturer who isn't an ass.

    Just to round out my arguement: the other measure of maturity is time-based. Windows NT (follow-on from ideas developed in other versions of windows) was first released in July 1993. Linux (follow-on from ideas developed in UNIX and minix) was first released in August 1991.

    --
    Don't save Windows XP! http://www.petitiononline.com/jjw1xp/petition.html
  142. Wow, just another flamewar post by Anonymous Coward · · Score: 0

    Wow. It seems that I haven't seen a news post like this ever. Purposefully written to cause a flamewar. How retarded.

  143. ridiculous assertions by sloanster · · Score: 3, Insightful

    The assertions are ridiculous on the face of it, obviously prepared by someone with an agenda, and not even a bit subtle.

    As an IT professional, I can tell you that if any of our linux servers were to go down, there would be people screaming bloody murder all over the place within a few moments. Downtime is unacceptable for infrastructure services, and linux has performed flawlessly for the fortune 100 company where I am employed.

    I think as other posters have noted, the key piece of information that was unwittingly leaked, was that the survey was only open to windoze shops, and most likely included some mcse's linux test boxes in the downtime data figues. That's really the only thing that makes sense, as downtime simply wouldn't be tolerated in a normal production environment.

    Anyone who is works with linux professionally and is aware of the fact that it's been running 24x7 for years at amazon.com and other firms such as my own employer, will find it quite odd to read about all this extended downtime and the nonsensical reasons given for it.

  144. Microsoft Shills? by x_MeRLiN_x · · Score: 0

    Let me get this straight.. Microsoft paid someone to say Unix beats their OS? Right..

  145. Who Pays Attention to Biased Research? by obnoxiousbastard · · Score: 1

    Who really reads reports by the Yankee Group? They are obliviously a shill for Bill. Real systems people know that this is BULL. I had an old HP Netserver LH running RedHat 4 that ran uninterupted for over two years. It was our primary web and mail server. I only had to shut it down because the UPS batteries needed changing. Keeping Widows desktops running uninterupted for a whole day is a challenge. -OB

    --
    Is that a SCSI connector or are you just glad to see me?
  146. Applications and Windows Patches by Dareth · · Score: 1

    Many big applications are not so tolerant of patches, hotfixes in general. If you are running an enterprise package that has to be available, a test server is very very necessary. Better to destroy the test server than the production machine with a non-removable hotfix.

    --

    I only look human.
    My mother is a halfling and my dad is an ogre, so that makes me an Ogreling
  147. Linux Sys admins actually update their machines. by johnnnyboy · · Score: 2, Insightful


    This is just pure FUD.

    Uptime is something I see as completely meaningless, the longer the uptime just means the longer the machine wasn't rebooted that's all. Why would a sys admin reboot? After a major update or a new kernel or even after serious patches.
    In the world of linux, there's constant improvements, enhancements and security patches in the kernel and in the server software. I think the gap is more to do with Linux Sys admins being more active in maintaining their boxes compared to the windows sys admins.

    If windows 2K/2003 servers do have longer uptimes than that to me is just scary, it means those sys admins aren't applying security patches regularly.

    My 2 cents.

    --
    "If a show of teeth is not enough, bite ... but bite hard!"
  148. Staff matters, not the OS. by roster238 · · Score: 1

    I have read these moronic studies from both sides. All are flawed or will be perceived as flawed no matter who creates or sponsors them. The one thing that never seems to get posted is that the OS matters very little in a properly run data center. I have Windows boxes and Linux boxes that have run for a year with not even a reboot. I have had both fail at critical times that caused major issues. I have had to apply service packs that casued applications to be taken out of service with both and I have not applied certain packs and patches in favor of uptime with both. In the end it is the quality of the IT staff that makes the difference. My staff could run GE on a cluster of nintendo gameboys and a blackberry without missing a beat. When you have high uptimes the credit goes to the folks who maintain the systems, not anyones OS or hardware.

    --
    I swear I didn't know it was loaded...
  149. Nowadays, it's not so important anymore by thesnide · · Score: 1

    Any IT departement really interested in HA has redundant servers anyway.

    IMHO having downtime on a server is not so much important as before. Just as it isn't so important to hunt every little bit of optimisation nowadays.

    Specially for you --- all Java/C# lovers :-)

  150. In my shop..... by fatboy · · Score: 3, Informative

    I have to reboot Windows2K3 jsut about everytime an update is avaliable from Microsoft. I started using the system only a few months ago.
    I have not had a reboot of the Linux system we use here in well over a year, (448 days to be exact) even though I have updrad applications and applied many patches.

    --
    --fatboy
    1. Re:In my shop..... by Anonymous Coward · · Score: 0

      cool if it is attached to the web can I get your IP addresses. nothing better than a negligent admin that fails to patch his linux machines, you have an open linux box with at least 20+ unpatched kernel vulnerabilities if you have not had to reboot in over a year.

    2. Re:In my shop..... by realkiwi · · Score: 1

      That's strange my server was up for that time too before it got physically unplugged and moved to a new data centre... Now all we need is a good conspiracy theory around the number 448 =:-D

      I used to sysadmin a Windows NT3.x server... Why did that always go down at 3 a.m. Sunday? Is that another magic number?

      --
      realkiwi
    3. Re:In my shop..... by fatboy · · Score: 1

      No, it's not "attached to the web". It's attached to the Internet. As far as I am aware, Postfix is all updated and not vulnerable. As it is the only exposed service, I am not too worried.

      --
      --fatboy
  151. Documentation is the Cause? LOL *FUD* by v3xt0r · · Score: 1, Interesting

    Since when did lack of documentation affect a computer's uptime??

    Last I remembered, it was the responsibility of the SysAdmin to ensure a proper configuration that will ensure a long uptime. If vendors were accountable for this, Microsoft would get sued everytime a windows server crashes, which would basically make them bankrupt! =p

    The only lack of documentation I see here, is a document which includes the actual results of this study.

    How do they base these results? what a brainless piece of FUD this is. I smell Ballmer somewhere near by...

    --
    the only permanence in existence, is the impermanence of existence.
  152. What in the hell is a Windows "server"? by Anonymous Coward · · Score: 0

    Computers running Windows are not servers. They are only gamming and desktop machines.

  153. lame by Danzigism · · Score: 1
    From the article: 'Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason:

    The admins were total fucking n00bs.

    --
    *plays the Apogee theme song music*
  154. Nah. by Zaurus · · Score: 1

    I want one of those windows servers that can accumulate well over a year's worth of uptime in a year.

    No. Believe me. You don't.

    /me ducks and grins

  155. Here we go again... by DoctorDyna · · Score: 1
    Wow, you should know better than to post any articles around the Slashbill crowd that say anything positive about anything that has to do with Microsoft or Windows.

    And, I reserve the right to not be discriminated against by Linux zealots with a few mod points to prove something with. I get mod points too, and somehow I can manage to contain myself.

    --
    Windows has more viruses because linux has more virus coders.
    1. Re:Here we go again... by member57 · · Score: 0

      Well, it's the only place we have to spread the truth, M$ owns the airwaves and advertising. So got to a pro-microshit site if you don't like it, nobody is keeping you here.

      --
      If Kerry was the answer, it must have been a stupid question.
      The UN - The largest "political" cause of death.
  156. BSD Not Evaluated? by BanjoBob · · Score: 2, Interesting

    According to various articles scattered around the net, the Unix flavors included Solaris, HP-UX, etc. But, I have seen no references to NetBSD or FreeBSD as a Unix that was evaluated.

    While boxes are boxes and OSs are OSs, the application that the server is running needs to be factored in. There are many cases where a BSD server may be a better choice than Linux or Windows just as there are cases where Linux or Windows may be the better choice. I found it interesting that I can find no reference to a BSD Unix in any of the links to the study.

    So, since this study has so many unanswered questions relating to function, measurement criteria (what is considered downtime?), application, hardware, etc., the survey is pretty much worthless.

    Box+OS is a tool and I use the right tool for the job. One size does not fit all solutions.

    --
    Banjo - The more I know about Windoze, the more I love *nix
  157. What you want is "deborphan" and "debfoster". by khasim · · Score: 3, Informative
    Probably better in mst cases to do a fresh install, though. At least you'll get the opportunity to weed out the redundancies in your files.
    Ah, I can see that you haven't experienced the Love of Debian yet.

    With Debian, grab deborphan and debfoster and you can weed out un-needed packages quickly and easily.

    "deborphan" compares the dependencies of each package so you can see packages that are installed that nothing else needs. Delete the ones that you don't need.

    "debfoster" shows what all the dependencies are for a particular app. For example, Apache can have all kinds of packages it is dependent upon. If you want to get rid of that app, you can also quickly purge all the packages that were installed as dependencies for that app.

    Once you've got the machine stripped down to the basics, just check all the files in the non-home/non-data/non-log directories to make sure that they each belong to a package. Or that you know why you put them there.

    It runs sweet.
    It runs clean.
    It runs exactly what you want.
    Nothing more/nothing less.

    Which makes patching the box soooooooooo much easier. And it means that you have fewer potential security holes because you're running fewer apps.
    1. Re:What you want is "deborphan" and "debfoster". by tomhudson · · Score: 1

      Sounds good ... but when I said "redundancies in your files", I meant all those multiple copies we all keep around because we haven't bothered cleaning up our filesystems. I don't know about you, but the only time I do a real cleanup of my /home is when its time to move to a new box or an upgrade. the last time, I burned over 200 disks as backups ... never again - its all going on another hard drive, after judicious use of mc to do some serious pruning.

    2. Re:What you want is "deborphan" and "debfoster". by marcosdumay · · Score: 1

      You seem to be a Debian user that didn't discovered yet the wonderful "mark as automatic" option of Aptitude. I don't use deborphan and debfoster for years, I simply type "M" at their packages at Aptitude, and when they are not needed anymore, they go away automaticaly.

  158. Window Benchmark Permission by rabun_bike · · Score: 1

    Correct me if I am wrong but does the EULA for Windows 2003 state that you must get permission from MSFT before publishing any kind of performance data on the operating system? Perhaps that only applied to for true performance benchmarking and uptime is not considered performance benchmarking in this case?

  159. Too few, ain't it? by hummassa · · Score: 1

    Kernel is updated, what, 10-20 times/year? Or don't you update your kernel? Update kernel is one (fast) reboot: at least 3-6 minutes ~~ 1-2 hours/year. Update (for instance) apache or mod_* can be instantaneous (few seconds), or something can go wrong and it'll be some hours. Obviously, big shops have failover, and you'll update one server at a time -- even with someone 10 hours down, the "total" downtime will be zero. Can you clarify, please?

    One example: our (commercial, expensive) database is stopped everyday at 3am and stays one full hour down for backup (the online-backup product was too expensive). That's 365 hours/year downtime. Ok, so we don't use the database at 3am (thank $DEITY), but... :-)

    --
    It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048
    1. Re:Too few, ain't it? by CrankyOldBastard · · Score: 1
      Most admins I know will only upgrade a kernel if they need to. Unless a kernel upgrade will fix a problem with the hardware I use, or a security problem that matters in the systems and configurations I use, then I don't use it.

      Upgrading the kernel on a production system just because a new kernel is released is just silly. Now if you're tracking kernel development, or are actively involved in kernel or driver development then that's a different matter, but surely that's not done on a production enterprise server. If it is then you desperatly need to get a new admin. If you're the admin then I feel sorry for the company you work for.

    2. Re:Too few, ain't it? by Anonymous Coward · · Score: 0

      Sounds like you need LVM (Logical Volume Management) on Linux.

      Stop the database server process, make an LVM snapshot and restart the database process. Run the backup on the snapshot at your leisure.

    3. Re:Too few, ain't it? by FireFury03 · · Score: 1

      Or don't you update your kernel?

      I generally don't bother to update the kernel unless there is a significant security hole. Most kernel security problems are local user exploits. Whilest theoretically they might be exploitable remotely when coupled with another security hole in a service, the chances seem pretty unlikely. And as for general kernel bug fixes (not security related), if it ain't broke don't fix it.

      One example: our (commercial, expensive) database is stopped everyday at 3am and stays one full hour down for backup

      Sounds crazy to me. A transaction based database, such as a properly written Postgres system, can safely be backed up while live, since the transactions prevent data becoming inconsistent during the backup.

    4. Re:Too few, ain't it? by richlv · · Score: 1

      server distributions stabilise on a particular kernel version and patch it only in really serious situations. if the patch is for a hw problem you don't have, you can safely ignore it. if that is a security issue that is relevant to your environment, yeah, you probably should patch :)
      but that hardly happens 10-20 times a year.

      --
      Rich
    5. Re:Too few, ain't it? by Anonymous Coward · · Score: 0

      "Kernel is updated, what, 10-20 times/year?"

      Two on my boxes. And one of them had no impact on the overall security of the machine so was commisioned for the next planned or unplanned outage (it were an unplanned outage due to electric power failure).

      "One example: our (commercial, expensive) database is stopped everyday at 3am and stays one full hour down for backup"

      You should ask if it earned its "expensive" tag after all.

    6. Re:Too few, ain't it? by Nutria · · Score: 1

      One example: our (commercial, expensive) database is stopped everyday at 3am and stays one full hour down for backup

      Sounds crazy to me. A transaction based database, such as a properly written Postgres system, can safely be backed up while live, since the transactions prevent data becoming inconsistent during the backup.


      Not only is it crazy, it's pathetic. Commercial databases have known how to do hot backups for 20 years.

      --
      "I don't know, therefore Aliens" Wafflebox1
  160. Bad examples for a bad result. by Oriumpor · · Score: 3, Insightful

    As far as TFM it's qualifications draw my suspision. Did they include "devices" running linux as well or just full blown rigs? I can tell you *nix based appliances (unless they're really bad) have very few problems, and don't typically require the constant reboots for system updates that drives down your 99.99..999999 uptime.

    Whatever happened to limiting exploitable processes? Windows method of protecting the services is all based around their firewall. Ever try and configure a windows box to run slimmed down? It's a pain in the ass. How about hardened? Good luck, apply the NIST standard lockdown SecPol to a 2k3 box and you'll see what I mean.

    Take a *BSD/Trustix(+SELINUX)/Debian(+SELINUX) box install with 3 services AND a firewall in a 100meg footprint, and call it a day. Windows can't compete with the kinda uptime you get out of a stripped down OS. Oh they try with XP-Embedded and the likes but it's certainly not within the same realm of ease to create and deploy the OS that the *nixes give you. Not to mention, how many times have you had to troubleshoot a problem in Windows that ended up being caused by some unrelated service? I can tell you from my experience, it doesn't happen very often on a machine running single digit numbers of services.

    On top of which they nicely avoided shops smart enough not to run Windows devices in their nocs, who probably have much better trained staff on the unix hardware and would throw their numbers with nearly 0 downtime figures. How many untrained people new to unix reboot when they could have just restarted a service? etc. This whole thing smells fishy.

  161. Down time, what's that? by Anonymous Coward · · Score: 0

    My apache box is wondering what this "downtime" they speak of is?

  162. Just another pointless "study"... by CompiledMonkey · · Score: 1

    ... along with a pointless reply. :-p

  163. Press Release and Interpretation by makemineagrande · · Score: 4, Informative
    Here is the note I sent to Laura DiDio - and their PR manager:

    You probably should not read the DiDio-bashing going on over at Slashdot today, but I do see what I believe is an error in the presentation of the data in the press release http://www.yankeegroup.com/public/news_releases/ne ws_release_detail.jsp?ID=PressReleases/news.server reliabilitysurvey.DiDio.htm.

    The specific statement, "with nearly 20% more annual uptime" is I believe factually not supported by your numbers. Do you mean that Windows has 20% LESS DOWNTIME than RHEL?

    "on average, individual corporate Linux, Windows and Unix servers experience three to five failures per server per year, resulting in 10.0 to 19.5 hours of annual downtime for each server."

    If RHEL had 19.5 hours of downtime, and WIndows had 15 hours of downtime, this would be 20% less downtime. 5 hours less downtime per year is actually real data and would be useful to the press release.

    On the other hand, 20% more annual uptime would actually result in RHEL being down nearly 61 DAYS per year assuming Windows is up 100.000%.Note: 60.8333 days = 365 - (365/1.2)

    ----------- The report may be correct. The press release is most certainly in error.

  164. Yankee Group... by Darth+Daver · · Score: 1

    Strike one. Laura DiDio: Strikes two and three. Not going to waste any more time on this.

  165. Not funded by any OS vendor my *AHEM!* by Chas · · Score: 1

    Okay, it wasn't funded by the MS OS division. It was funded by the MS PR department. How disingenious...

    Face facts people, research companies don't do research for free.

    Nosing around the money trail behind this research leads directly into highly placed Microsoftian shit-holes.

    I stand in awe of Laura D's nearly capacity to shovel bullshit with such a tiny maw.

    --


    Chas - The one, the only.
    THANK GOD!!!
  166. Gregg Keizer and TechWeb are to blame here by sasdrtx · · Score: 0, Offtopic

    Why was this piece of crap published, and why was it put on /.? It's 97% content-free. It asserts that Yankee group did a survey, and purports to tell us what some of the conclusions are. As mentioned by previous commenters, the statements cited (from the survey, in the article) are nonsense. There's also no mention of how to find the original report, or a clue as to the methods and procedures used, size of the sample, how measurements were made, or how they reached the conclusions.

    It should also be mentioned that surveys are generally for getting a handle on opinions. If you want to determine facts, then you would typically run some controlled tests. Smells like a pile of horseshit to me.

    Here's the entire article:

    By Gregg Keizer
    TechWeb.com Mon Jun 5, 8:21 PM ET

    Windows 2003 Server is a more reliable server operating system than
    Linux, a research firm said Monday.
    ADVERTISEMENT

    According to the Yankee Group's annual server reliability survey, only
    Unix-based operating systems such as HP-UX and Sun Solaris 10 beat Windows on uptime. Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime.

    On a broader note, said Yankee analyst Laura DiDio, the major server operating systems all have a "high degree of reliability," and have showed marked improvement in the last 3 to 5 years.

    On average, individual enterprise Windows, Linux, and Unix servers experienced 3 to 5 failures per server per year in 2005, generating 10 to 19.5 hours of annual downtime for each server.

    But standard Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason: the scarcity of Linux and open source documentation.

    The Yankee Group made a point of stressing that the survey was not sponsored or supported by any server OS maker.

    --
    Most people don't even think inside the box.
  167. Damn! Another Excel Spreadsheet Error! by Anonymous Coward · · Score: 0

    We've gotta standardize on spreadsheets guys!

  168. High Windows uptime? Bad Admins by daveb · · Score: 1
    If you have a MS server with an uptime of much more than 60 days you're not patching. Bad admin!

    Just about every month I have to restart due to patching - but lets allow 60 days in case one month the patches are don't need it.

  169. Re:What you want is "deborphan" and "debfoster". [ by buysse · · Score: 1

    From experience, may I strongly recommend a backup before pruning your home and data directories? I don't know how many times I've had the "oh shit" effect doing cleanup of that type...

    --
    -30-
  170. 4 Years by Frightening · · Score: 1

    I have a Linux box that's been running since 2002 providing basic services in an enterprise setting. Running non-stop that is.

    And I'm not treating it like anything special. Give me an MS box that does the same for a week and I'll take it out for dinner.

  171. maybe the editors just don't know what fud is? by cfavader · · Score: 1

    define:fud

    FUD is an abbreviation for Fear, Uncertainty, and Doubt, a sales or marketing strategy of disseminating negative but vague or inaccurate information on a competitor's product. The term originated to describe misinformation tactics in the computer software industry and has since been used more broadly.

  172. It all depends on what you use your server for by darknuala · · Score: 1

    I think the argument could be made from both sides, until they are blue in the face. I think performance depends on what you are doing with the server, and how it is being used. I have a linux server with the sole responsibility of processing employee time punches, that has been running successfully for 3 years now without a single reboot. Another linux server runs several different tasks in our building, and has had to be rebooted 3 times this year due to a system lockup. And of course our Windows File server has been up and running for nearly 2 years now, without a reboot. Patches for all servers are considered carefully for all of our servers, and with our file server solely on our internal network, we haven't applied many patches at all. Again, I think it just depends on what your use is for the server.

  173. 99.999% = 5.26 minutes downtime, 10 hours is 99.8% by jelle · · Score: 1

    is for people who have bought into the whole "10 hours is 99.999% availability, which is excellent" midnset.

    You mean for people who can't calculate.

    While five nines is pretty good, 10 hours is not:

    365*24*60*(1-0.99999) ~= 5.26 minutes of downtime.

    Ten hours down is really bad:

    1-10/(365*24)~= 0.99886 = 99.886%

    --
    --- Hindsight is 20/20, but walking backwards is not the answer.
  174. Too bad TFA doesn't say 20% more downtime by Mateo_LeFou · · Score: 3, Informative

    "Windows 2003 Server, in fact, led the popular Red Hat Enterprise Linux with nearly 20 percent more annual uptime."

    --
    My turnips listen for the soft cry of your love
  175. why? by Anonymous Coward · · Score: 0

    why does slashdot even bother with these 'my e-cock is bigger than yours' stories? windows/bsd/linux/unix comparisons should just be left out of these geek based site. we all know what we like, and dont need some FUD trying to get us to switch to something most of us have tried, and couldnt stand, or are force to use at work, or because of a significant others lower IQ.

  176. Re:Same as last year = more BS by jimicus · · Score: 1

    The only way that makes any sense is if it's been misread by someone who's lousy at maths but good at producing meaningless reports. Such as a "business analyst".

    If you think of it as "20% less downtime", then every hour of downtime on Windows equates to 1 hour and 12 minutes on Linux.

    Note they haven't defined "downtime". Some businesses don't include planned maintenance in downtime statistics, some do. Some may not include downtime out of hours (if they don't run 24x7), some may. So unless they've ensured that everyone is counting downtime the same way, the entire survey is completely meaningless from the off.

  177. Weekly reboot by leftCoaster · · Score: 1

    I often wonder why in my shop the Windows guys even bother. They have created scripts which are run weekly to defrag and reboot the Win2K3 Server machines. I asked our AIX administrator how often he defrags his machines. He just gave me the Spock eyebrow.

  178. Downtime? by kintin · · Score: 1

    So what did we decide, the Linux servers were down for 3, 4 weeks compared to a *stellar* 100% uptime from Windows?

    Who admins the Linux servers? I can tell you that two full days of downtime a month for my servers puts me in unemployment. Did they hire 10 year-olds or something? Were the servers REQUIRED to run super-unstable software? What gives?

  179. Ignore these Surveys by Not+The+Real+Me · · Score: 1

    I pay no attention to surveys like this one from the Yankee group.

    Our Redhat file server was running 24x7 for 18 straight months until I had to shut it down to replace the network card and add another hard drive. Downtime was no more than two hours. It's been online 24x7 for almost 9 months since then.

    We've got a pair of Redhat print servers that also run 24x7. Downtime on those for the last two years is no more than a few hours due to power failures (these machines are not plugged into UPS's).

    The Redhat linux mail server we've got has no more than eight hours a year of downtime, the culprit on this seems to be mime-defang getting out of hand when spammers flood our mail server.

  180. BSD is dead by Anonymous Coward · · Score: 0
    Bones said it best:
    "It's dead, Jim."
  181. BSD? by fbg111 · · Score: 1

    What about BSD, you insensitive clods?!?!

    --
    Flying is easy, just throw yourself at the ground and miss. -Douglas Adams
  182. The reason? by Anonymous Coward · · Score: 0

    Ladies and Get's

    and the reason is....
    "the scarcity of Linux and open source documentation"

    Oh dear!
    Well, let get things straight.

    - Solaris is nearly as OpenSource as Linux. So, if there are less OpenSource docs, solaris would be affected as well, but solaris wins? => contradiction
    - Linux and Unix aren't that different (apart from kernel issues). In fact if you take a linux distribution l_1 and a unix distribution u_1, you'll be able to find some linux distribution l_2 and some unix distribution u_2, that (d := difference)
    d(l_1,u_1) contradiction.
    - Looking at the kernel there is no big advantage in MS ones, that allows longer uptimes.

    So, let's look behind the scenes.

    - Companies, willing to afford HP or Sun servers, paying lots of money for Hardware and software know what they are doing. They usually have trained professionals, etc. => longer uptime.
    - Companies, only willing to afford cheap intel boxes, are most likely unwilling to pay trained professionals, too => shorter uptime.
    - Companies, unwilling to spent any money at all, will use cheap intel boxes, popular free (as in free beer) operating systems (mostly linux distro, because they've heart it's free) run by some guy, who just came around some time => maximum downtime.
    - Because of M$'s desktop monopoly, untrained workers are able to fix window server problems faster than linux ones.

    And the result? Do do surveys on that.

    args.

  183. I can upgrade SSH via an SSH connection. by khasim · · Score: 1
    When you're talking about uptime of a server or service at the enterprise level, it's not just time between reboots. If it's a DNS server, and it's not responding to DNS queries, it's down. If it's a mail server that's sending out 500 errors because the spool disk is full, that's downtime.
    That's accurate. But again, my server has been up for more than 365 days, continuous, without any interruption in service.
    However, dpkg might kill the running service while preparing to upgrade, install the new files, update config files if necessary, and finally restart the service. If you're updating multiple packages, those steps are done by preparing all packages, upgrading all packages, and running the postinstall for all packages (restarting the service). That can take some time, which using a sane definition qualifies as downtime for the server.
    No. And as a demonstration, I can upgrade the ssh daemon on a Linux box, while connected to it via an SSH session, and NEVER lose connectivity.

    The same with restarting the network services. In fact, I can upgrade both the ssh daemon and the networking services and even the shell I'm using, remotely, via an SSH connection and never lose my connection.

    There is no downtime. None. All the active connections are maintained and all new connections get connected. There is not a single second during which the connections are dropped or refused.

    Downtime just does not exist unless:

    #1. I am physically moving the machine.

    #2. I am loading a new kernel.

    #3. I have a hardware failure.
    1. Re:I can upgrade SSH via an SSH connection. by petermgreen · · Score: 1

      ssh is something of a special case designed and packaged VERY carefully to allow such upgrading.

      did you see the warnings in the sarge release notes telling you not to run the upgrade by any methods except ssh and local text console?

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  184. Statistical significance by QJB · · Score: 1

    Having just finished my statistics classes I wonder if the difference is significant and thus not caused by chance. I tried to get the report but cannot find it anywhere to examine this. Does anyone have any insight in the methodology and statistical analysis used?

  185. Nicely said. (I liked the troll part, too.) by Medievalist · · Score: 1
    Linux is a hard OS to administer without training. It's not something you can just dive into, and a lot of admins get it shoved on them because upper management decides on a software package that requires it. The result? Downtime because the admin is unfamiliar with Linux and doesn't know where to find the answers. So in that sense, this report is spot-on.
    Because you made it clear that your training and expertise is entirely in MSWindows, that's a very intelligent comment. The converse is also true:

    Microsoft Windows is a hard OS to administer without training. It's not something you can just dive into, and a lot of admins get it shoved on them because upper management decides on a software package that requires it. The result? Downtime because the admin is unfamiliar with Windows and doesn't know where to find the answers.

    I personally can find the answers for any problem with a dozen operating systems faster than I can find the answer to a Windows 2003 problem. That's because we don't use Windows servers very much (it's too expensive for my budget, particularly in hardware terms) so my staff has relatively little experience in it.

    A successful business should seek out people that can make shit work and then give those people a budget that will allow them to meet the business's needs. Operating systems matter far less than people - let them use whatever they want! If you chose the right people, you will succeed, if not, the operating system will not be what killed you.

    Incidentally, I have a dozen or so mission-critical Red Hat servers that've been running since 2003 with no unscheduled downtime (we do reboot them for kernel security patches, but those are scheduled in advance). I wish I could say that about our memory-leaking windows servers... or our HP-UX servers, for that matter. The Suns have been pretty bulletproof, but they have very little workload compared to any of the others.
  186. which is quicker: fixing Lin or reinstalling Win? by Anonymous Coward · · Score: 1, Insightful
    The reason: the scarcity of Linux and open source documentation

    I agree that Linux (and open source in general) suffers on the documentation front, and onerously suffers at that. Except it doesn't matter as much. Some parts of Linux are amazingly well documented while others are completely without documentation of any sort (short of reading the source.. which is sort of like trying to figure topography by looking at all the tree leaves in the forest).

    Having fixed both Windows and Linux boxen when they went and did something stupid to themselves, I can say from experience that fixing Linux is easier and faster, even without the documents. For the sorts of problems I've fixed, it boiled down to the use of flat ASCII files to store configuration in. Even without docs, I can examine other Linux boxes or just plain experiment until I figure out what the system did to it's configuration files and how to fix it. With windows, it's the same thing, except it's all hidden in the registry, which is poorly documented, opaque and doesn't leave itself easily open to comparison and experimentation (read: backing up and restoring from the backup when some change made the system totally unuseable). Worst Lin problem I've fixed took me 2-3 evenings. Worst windows problem I've fixed took >5 evenings. Count of problems, about equal.

    What do most people do when faced with the really hard to fix Windows problems? They do as MS suggests and reinstall Windows. For Linux? It seems they get on the net and ask around until they A) find and answer, and B) leave an electronic trail in the process for others with similar problems to find.

    So this lack of docs stuff is total crap. Really what they've compared is the amount of time it takes to fix Linux without docs, to the amount of time it takes to reinstall Windows (and in the process, loose all your apps, configuration, etc). Take away the reinstall crutch and Windows is far worse than Linux.

  187. Re:What you want is "deborphan" and "debfoster". [ by swillden · · Score: 1

    From experience, may I strongly recommend a backup before pruning your home and data directories? I don't know how many times I've had the "oh shit" effect doing cleanup of that type...

    I've decided that I'm just not doing it any more, except on my laptop, and I rsync everything from there to my file server on a regular basis so I know I can't lose anything. Disk space is cheap enough, and grows rapidly enough, that I don't think pruning is worth either the time or the risk.

    --
    Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  188. Re:What you want is "deborphan" and "debfoster". [ by tomhudson · · Score: 1

    I've decided to take Linus' advice and back up everything by posting it on the net :-)

    Seriously though, I've gone through the "oh shit" effect often enough that I double-check every deletion beforehand, and I usually have an image of the partition floating around "just in case".

  189. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by tomhudson · · Score: 1

    I had originally done all the calculations, for 5 minutes, 10 hours, 20 hours, plus associated comments, and decided after looking at them that I was being a bit anal ... so I deleted a lot of it (guess I should have hit preview one more time, but the new css on slashdot makes my eyes bleed :-)

  190. Reboots by KidSock · · Score: 0, Redundant

    I don't see how any Windows machine could have an uptime of longer than a month if you have to reboot after every update. Unless you're not updating.

  191. I just remember... by Vo0k · · Score: 1

    a pro, trained guy came to set up win2003 server for our firm. Not my decision, not my branch. That was for Accounting, I'm in Production. But I just watched him creating user accounts.
    Click "New." Type username from the sheet of paper. Type default password. Click groups. Click 4-5 groups on the list, each time changing the privledges. And of course earlier hour of creating such groups. And so on. Change some defaults in settings for the 50th time for 50th account created. Assign the same home directory path other than suggested by system, pasting it from clipboard. Creating one account was like 15 minutes.

    I just remembered:
    vi /etc/group
    vi /etc/passwd

    No shill is gonna convince me windows is easier to administer.

    --
    Anagram("United States of America") == "Dine out, taste a Mac, fries"
  192. fireeeee daaammmm !! by rupert0 · · Score: 0, Offtopic

    look at all the flames !! man who approved this story ... it's one of those story that could even /. /. :S

    --
    RUPERT! I TOLD YOU TO WATCH THE BAGS! You were looking at the boys again, WEREN'T YOU.
  193. Come on geeks!! by Anonymous Coward · · Score: 0

    After reading your posts the only thing I can think is this.

    Daaaaaaaaaa

  194. yeah uptime is a poor measure by petermgreen · · Score: 1

    there are several stats to consider

    how much scheduled downtime is needed (minimally disruptive on most services)

    how many brief outages that mean no significant downtime but could possiblly cause users problems (e.g. losing thier place in an online form sequence and having to start from scratch, losing a file they were trying to save etc) happen.

    how many and how long are the significant periods of unplanned downtime.

    --
    note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  195. Re:Linux Sys admins actually update their machines by Trevahaha · · Score: 1

    In a properly set up environment, rebooting a single server doesn't mean the overall system has had downtime.

  196. Re:Same as last year = more BS by jabberblabber · · Score: 1

    What, your BS meter running Windows?

  197. Since 2002? by MSFanBoi2 · · Score: 1

    The migration from UNIX and Windows NT 4.0 here was in 2002. Since September 10th 2002, we have been a 99% Windows show.

    Linux used to be slow, arcaic and fussy about hardware... but I'm not claiming its any of the above now.

    Scheduled tasks (somewhat the equivalent of chron)doesn't need to record any passwords or such thing (at least now you can run the task with the system account). Things are very much different with Longhorn (no not Vista, Longhorn, the as of yet un-named future of Windows Server).

    1. Re:Since 2002? by grrrgrrr · · Score: 1

      I did look it up for you see point 5 "Scheduled tasks (somewhat the equivalent of chron)doesn't need to record any passwords" """ Using Scheduled Tasks To open Scheduled Tasks, click Start, click All Programs, point to Accessories, point to System Tools, and then click Scheduled Tasks. To schedule a new task: 1. Double-click Add Scheduled Task to start the Scheduled Task Wizard, and then click Next in the first dialog box. 2. The next dialog box displays a list of programs that are installed on your computer, either as part of the Windows XP operating system, or as a result of software installation. Use one of the following procedures: If the program that you want to run is listed, click the program, and then click Next. If you want to run a program, script, or document that is not listed, click Browse, click the folder and file that you want to schedule, and then click Open. 3. Type a name for the task, and then choose one of the following options: Daily Weekly Monthly One time only When my computer starts (before a user logs on) When I log on (only after the current user logs on) 4. Click Next, specify the information about the day and time to run the task, and then click Next. Note that the information about the day and time to run the task vary depending on the selection that you made in the previous wizard dialog box. For example, if you chose Weekly, you must indicate the day of the week, the time, and if the task should run every week, every 2 weeks, every 3 weeks, and so on. 5. Type the name and password of the user who is associated with this task. Make sure that you choose a user with sufficient permissions to run the program. By default, the wizard selects the name of the user who is currently logged on. 6. Click Next, and then click Finish after you verify the choices that you have made. """ and that is just one little design flaw linux is still fussy about hardware there was this little period not so long ago that that sata was a problem but that is also a windows fault as Microsoft probably has lot of influence on the hardware producers.

  198. Not sponsored? by RedHatChilliPeppers · · Score: 1

    Oh common, we techie guys ain't that stupid! Hellllloooooo????? Windows higher uptime than Linux? LOL! This is a TOTAL JOKE! are you serious???? we've got Exchange servers and they're crap... always fails... we have qmail runs on RHEL and it NEVER goes down... exchange server limits: you can only use 1000 Exchange servers in the forest can only handle 60,000 queues if you misconfigured exchange especially the Mailbox dir you're screwed Windows overhead + Exchange overhead + 3rd party software like antivirus + Windows GUI overhead = screwed

    1. Re:Not sponsored? by swordgeek · · Score: 1

      That's nice for you. Maybe your exchange admins suck. It sounds like it from the limitations you're stuck with.

      I fought hard against exchange--I'm a sendmail admin, and I do NOT support MS's piece of crap. Still, I can't deny that the dedicated and skilled exchange admins where I work have kept exchange up and running nonstop for well over 400 days and counting.

      --

      "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
    2. Re:Not sponsored? by Sigma+7 · · Score: 1
      exchange server limits: you can only use 1000 Exchange servers in the forest can only handle 60,000 queues


      Yes, and MSVC is a rotten compiler since it only allows me to use 16383 local variables in a function.

      (If you are bumping into what is normally an arbitrary high limit, you may want to reconsider your network or e-mail design before switching to a different mail system. )
    3. Re:Not sponsored? by RedHatChilliPeppers · · Score: 1

      Unfortunately there's another limitation on Windows AD especially the DR, I think its also limited to 1000 DR's in the forest... though it does depend with Exchange admin, but overall M$'s limitation doesn't comply with our very huge organization.

  199. regardless of the OS by TCaM · · Score: 1

    this is a task that could have easily been scripted.

    1. Re:regardless of the OS by Vo0k · · Score: 1

      Been there. Creating accounts for students, in Back Office Small Business (educational license, school) edition. "This feature is available in Enterprise Edition".
      I'm not sure what was the exact case here, but I doubt the guy was happy to spend 3 days clicking icons if he could have written a script and he did have official Microsoft training.

      --
      Anagram("United States of America") == "Dine out, taste a Mac, fries"
  200. You forgot paper clips by ClosedSource · · Score: 0

    The only reasonable way that you can compare an oven and a computer is to overclock the CPU and disable the fan.

  201. That little sentence turns your comment pointless by Qbertino · · Score: 1

    I was a little disappointed that we couldn't expand the scope of the test to put stuff like Apache and Squid and mySQL through the paces, but the topic was enterprise administration, not publishing live services.

    Oh, so in an monocultured LAN where everybody works with MS Office, Exchange and Outlook Windows is easyer than Linux?
    Big news.

    Who are you trying to fool? The best Windows admins are Linux people because they know that you need to keep Win of the net or patch and tweak it untill everything but the most needed services are turned off. My Windowses run longer than anybody elses and hardware recognition works most of the time. Installing Games and one-click windows software packages is quite easy too. But calling that an easy or secure server is a joke.

    --
    We suffer more in our imagination than in reality. - Seneca
  202. Re:Linux SUCKS! Windows Uber Alles ! by Zontar+The+Mindless · · Score: 1

    You forgot the umlaut, Laura. :)

    --
    Il n'y a pas de Planet B.
  203. No Security Patches Loaded? by soaro77 · · Score: 0

    Were no security patches loaded in that whole time? I have seen very few of the many security patches loaded onto my Windows box at work that didn't require a reboot. Almost every one required my machine to be rebooted. So while the Windows boxes may have technically been up running, they were probably so hackable it would be scary.

  204. unless you have some extremely special environment by Anonymous Coward · · Score: 0

    I find your anonymous story a bit hard to believe.

  205. Re:which is quicker: fixing Lin or reinstalling Wi by atomic-penguin · · Score: 1

    I couldn't agree more.

    The reason: the scarcity of Linux and open source documentation

    One thing is certain, it's not the lack of documentation. Rather the lack of quality documentation.

    On the other hand, nobody can say Windows Server has quality documentation. Have you been to Technet? Hello? It's like they set their marketing team loose and let them make it up as they went along.

    What do most people do when faced with the really hard to fix Windows problems? They do as MS suggests and reinstall Windows.

    Either that or wade through the bullshit on Technet, try the 25 alleged fixes one at a time. It is like Microsoft doesn't even know it's own Operating System.

    We had an application server that crashed everytime anyone logged out. I searched for the stop error in Microsoft's knowledge base, turned up nothing. I searched on Google for the same stop error, it takes me to the Microsoft knowledge base article. The alleged cause was a "missing font" causes terminal services to crash. Fix: Uninstall SP2 or call Microsoft for an untested hotfix. First, what in the hell do fonts have to do with Terminal Server? Second, how did the font dissappear from the system?

    For Linux? It seems they get on the net and ask around until they A) find and answer, and B) leave an electronic trail in the process for others with similar problems to find.

    I have been lucky enough a few times to accomplish the same with Windows Server. There are a few indispensable NON-Microsoft resources available such as Daniel Petri's website, and the TechGenix websites which have been my only saving grace at time.

    --
    /^([Ss]ame [Bb]at (time, |channel.)){2}$/
  206. Mo Money by googlebear · · Score: 1

    Yeah the WIndows servers are beating out the linux competitors because generally speaking people running windows servers have (more) money.... and thus can afford fatter and more reliable pipes.... Just my two cents. -Ian

  207. There is such a thing as free Unix, you know... by usurper_ii · · Score: 1

    And you can play around with it without paying out the butt for support. It is called FreeBSD.

    I pretty much consider myself an idiot, but having never touched Linux or a free Unix distro, I had a distro installed in approx. 1 - 2 days, and had Apache running in a day or so. If all you need is a basic Apache server set up with the default settings, it is a piece of cake. Now if you want to do virtual domains, etc., it is a little harder, but nothing you need to spend a ton of money on for support.

    As far as uptime, if I left my FreeBSD server as is, I fully expect it would run 365 days a year and never fail to serve a web page (excepting a hardware failure, or slashdotting of course).

    I also, having never touched Win 2003 before, had it installed in about a day and had the terminal server up in about a day. Having some prior experience with NT 4.0, I can say that 2003 was a great improvement for Microsoft (with the exception of the stupid product activation).

    As far as uptime? The hardware the Win 2003 server on is way better than the hardware for the FreeBSD server, but I'm constantly having to reboot it. Things stop working, printing from Quickbooks, printing from the Remote Desktops, it is all flaky. It works perfect for a random amount of time and then quits...with all problems fixed by a reboot.

    Heck, our ancient NT 4.0 server with Exchange 5.5 on it, has to rebooted nightly or it hoses up the next day (memory leak?).

    And all this time OpenBSD DNS servers (setup by our prior IT guy) and the FreeBSD servers, sometimes only go down when the power is out long enough to let the UPS batteries run out...and sometimes I reboot the FreeBSD server when I'm too lazy to figure out how to stop a process and restart it (so if up time was a goal of mine, I could even greatly improve it if I so desired).

    Usuper_ii

  208. Re:which is quicker: fixing Lin or reinstalling Wi by swordgeek · · Score: 1

    I'm tempted to scream 'bullshit,' but I'll try to be rational instead.

    You're confusing two independent items here: Ease of administration and quality of documentation. These are NOT the same thing, and one does NOT compensate for the other. As much as you can say, "lack of docs is total crap" (because Linux is SOOOOOO easy to administer), someone else can say that "Ease of administration is total crap" because no matter how obscure, it's properly documented.

    As long as consistent, high-quality documentation is considered unnecessary (or for that matter, total crap), Linux will remain an OS that doesn't get taken seriously, regardless of who uses it.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  209. Re:That little sentence turns your comment pointle by spyrochaete · · Score: 1

    Exchange is an enterprise service but Office and Outlook aren't. The linux distros didn't only came with sendmail which doesn't take advantage of DNS and LDAP by default. Exchange's integration with Active Directory offers tons of functionality and ease of user administration. Exchange makes it a snap to associate additional email addresses with a single user account, remote access, security management, and Kerberos handshaking. All that stuff has to be done manually in linux, bringing many dissimilar services in sync.

    And I don't know why you're bringing up security. That wasn't in the scope of my paper so I'm not educated enough on the matter to defend it.

  210. Re:Astroturf is nice..... by symbolset · · Score: 1
    It's neat how you guys insert a few spelling and grammar errors to make it look like you're from the sticks or whatever. Just the homey touch to make these slashdot geeks think your remarks are genuine.

    So, do they teach you guys that in Bangalore, or are you posting from Microsoft's new campus in Mumbai?

    --
    Help stamp out iliturcy.
  211. an interesting reliable Windows box by symbolset · · Score: 1
    My mileage does vary.

    My Motorola cable box/dvr crashes about twice a month. On the menu it says "Microsoft enhanced". When playing recorded TV, the sound or video often won't start, and I have to stop the video and start it again, sometimes several times, before it will play. The hard drive is only 120GB, and I can't replace it with a larger one. It has I/O for USB, firewire and other interfaces, which are unusable because they are not supported by the software in the box.

    --
    Help stamp out iliturcy.
  212. Stop being lazy.. by paulmer2003 · · Score: 1
    ...It's no secret that Windows admins have a harder time with Linux and I agree something needs to be done to help them (us) take the plunge with confidence...
    What a bullshit excuse! I have been proficient with Linux, and Unix in general, since I was twelve years old! It simply takes a mix of curosity and patience. There are all kinds of guides you can find online on everything from deploying a LAMP (Linux+Apache+MySQL+PHP) to deploying/admining Samba to setting up a cups print server. Stop being a slack ass.
  213. Not really all that it's cracked up to be... by raalynthslair · · Score: 0

    This article isn't anyway. This group has been paid by M$ to do "objective" research many times in the past and they never come out showing M$ on the losing side of those "objective tests." One such propaganda device was M$ using the story of a company "Envirotactics" in New Jersey moving from Linux to M$'s server platform after the "Blaster Virus" brought their network down and cost them $5,000 to $10,000 daily during the outage, and the general headaches it caused. Ironically, that is impossible as the Blaster Virus/Worm is and was an IE/Explorer security hazard, something not even present on a Linux system without emulation - and certainly not "critical to the stability of the OS" as (Internet)Explorer is to Windows. Funny enough, NetCraft shows their web server to be an HPUX (HP's Unix) software base, not Windows and IIS. M$ Propaganda/Article Site: http://www.microsoft.com/smallbusiness/case-studie s/CaseStudy.aspx?CaseStudyID=15438 NetCraft result: http://searchdns.netcraft.com/?host=http%3A%2F%2Fw ww.envirotactics.com%2F&position=limited&lookup=Wa it..

    --
    -- "You must be the change you desire to see in the world." Mahatma Gandhi --
  214. I think they're a bit confused by ScrewMaster · · Score: 1

    Windows Servers Beat Linux Servers

    I believe that was the title of a third-season episode of Sliders, since only in an alternate Universe could it be true.

    --
    The higher the technology, the sharper that two-edged sword.
  215. Not in my shop. by mtony · · Score: 1

    I won't compare apples to oranges, but we have two DNS servers in my shop. One running Windows and one running Linux. Both have gone down. The Windows one from bad updates, brute force attacks, and just running to long without a reboot. The Linux box from hard drive and hard drive controller failure and someone kicking the network cable out.

    On top of that we have a Linux box runing our student network (Nocat) and that only goes down when we take it down reguadless to the amount of P2P and streaming media traffic the students push though it. Win 2k3 is the most solid OS Microsoft has put out, but I have yet to see a case where you can go more than 45 days without a reboot for something.

    --
    And that's what I think.
  216. yeah right! by WinEveryGame · · Score: 1

    How much did M$ pay the Yankee group for this report?

  217. Twins paradox by syousef · · Score: 1

    To resolve this dilema we need to invoke the Twins Paradox.

    Suppose a Linux server and a Win2k3 server were first commissioned on the same day. Now suppose we launch the Linux box on a 2 year round trip voyage that reaches speeds a significant fraction of the speed of light in a vacuum. When the Linux server returns its clock, which was slowed by the relitivistic effects of acceleration during the journey will report 20% less uptime on its clock (or is it the Win2k3 box that has 20% more - who cares - point made).

    Now all we need to do is solve for what the maximum speed and acceleration our hardware can take, invent the technology, and then the article is perfectly true. Einstein would be so proud.

    --
    These posts express my own personal views, not those of my employer
  218. Isn't this meant to be about reliability? by blatherwick · · Score: 1

    the biggest flaw I see in the study is not the timeframes, maybe Red Hat was down for longer, but in the reason given -

    But standard Red Hat Enterprise Linux, and Linux distributions from "niche" open source vendors, are offline more and longer than either Windows or Unix competitors, the survey said. The reason: the scarcity of Linux and open source documentation.

    In other words, the technicians running the study did not know how to fix the problems. Now what the hell has technician's ignorance got to do with an OS's reliability? Just because the guy running the box doesn't know what he is doing, doesn't imply that the OS is unreliable.

    /me walks away sadly, shaking his head

  219. A Little more detailed report by Doitroygsbre · · Score: 1

    http://sunbeltblog.blogspot.com/2006/03/yankee-gro upsunbelt-2006-server.html
    if you read that article:
    Windows Server 2003 and Red Hat Linux with customizations and Novell SuSE Linux all reported roughly equivalent per server, per year outage times of just under 800 minutes. Surprisingly, Red Hat Enterprise Linux standard distribution users reported said they experienced 900 minutes of per server, per year.
    I guess that is wherer the 20% more uptime thing is comming from.

    and here is another factiod:
    Windows 2000 Server and Windows Server 2003 recorded the greatest number of Tier 1 Reliability related incidents -- nearly 3 incidents per server, per year for Windows 2000 Server and 2.5 Tier 1 reliability incidents for each Windows Server 2003 system annually. Still, the actual number does not vary substantially from rival platforms.

    --
    There in no religion higher than truth.
  220. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by turbidostato · · Score: 1

    "You mean for people who can't calculate."

    Like you:

    99.886% means 99.9% (three nines).

    But, wait:

    It means 99.99% too, and that's four nines!

    Obviously, five nines is better than four nines, exactly ten times better, but quite a lot of people would be satisfied enough with "only" four nines.

    Not to talk about those people that want five nines but then are quite happy with the "for UNPLANNED downtime" clause, which makes only four nines or even less when "planned outime" is added to the equation.

  221. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by turbidostato · · Score: 1

    "Use the preview button".

    So I think I pressed "Submit" quite too fast.

    Ok: 99.886% is three nines, but it is not four.
    99.886->99.9->99.89. /me ducks

  222. Some questions about your Windows vs Linux study by LinuxParanoid · · Score: 1


    You said: "Windows came out on top by a huge margin in every field - ease, usability, intuitiveness, support, everything" Aren't 3 of those 4 basically the same thing: "ease", "usability", "intuitiveness"? Were those your four main categories of analysis? Those are all classic Windows strengths and the very core of the Windows Server value proposition. If that's indeed what your business most needs, your analysis does make sense. I can't say I'm shocked by "support" either... it's where you extrapolate to "everything" that I start to wonder what I'm missing.

    I guess the other main question is who picked the experts; was it you or Microsoft?

    Best,
        --LP

  223. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by Nutria · · Score: 1

    Obviously, five nines is better than four nines, exactly ten times better

    No, that's not true. .99999/.9999 = 1.0009009009

    So, it's 0.09009% more uptime. Not worth writing home about unless you are a telco or a factory that (a) doesn't shut down for Christmas and (b) don't have clustered[0] redundancy.

    [0] Which is why VMS is still controlling some factories: you can upgrade from VAX to Alpha to Itanium in a rotating fashion, always leaving at least on system up and running.

    --
    "I don't know, therefore Aliens" Wafflebox1
  224. Re:Some questions about your Windows vs Linux stud by spyrochaete · · Score: 1

    Those weren't the exact criteria we evaluated, but the project was intended to test the "hard" and "soft" aspects of installing services. This absolutely included a degree of technical comparison, but also considered how the testers felt about the procedures they did themselves and what the other guy did. The white paper is now property of Microsoft so I'm deliberately skimming the details. Sorry.

    Microsoft contracted the company I work for to select similar experts based on specified minimum criteria. I'm not sure what that criteria was, but they both had at least 10 years of experience and more than one certification pertaining to their OS of specialty. Incidentally (I assume), they both prescribed to their "OS religion" and had a lot to prove to eachother. It was really entertaining and educational watching them argue, but it was all in good spirits. :)

  225. Reply from YankeeGroup/Laura DiDio by makemineagrande · · Score: 1
    As I posted yesterday I had emailed Laura, here is the transcript of her reply, mine etc.

    Hi, :

    Thanks for your response. Your comments are duly noted. Christina Oh and I will discuss the matter this morning. As an FYI, the body of the report does state that Windows Server 2003 experienced 20% less downtime than Red Hat Linux standard distribution. Laura

    06/07/2006 07:52 PM

    Subject RE: Press Release Error?

    Laura,

    This is simple math and, unfortunately and respectfully, you have it wrong. And no, it is not semantics. You're press release says 20% more uptime. Uptime is time running. To get 20% more uptime in a year based on a difference of 16 hours - 12.8 hours, or 3.2 hours net difference (RHEL standard) is just bad math. 3.2 hours more Windows uptime than RHEL out of 365 days = 3.2 / (24 hours * 365 days) = 3.2 hours / 8760 hours = 0.037% more uptime.

    So, you can write the sentence only two ways:

    Windows had 0.037% MORE UPTIME than RHEL or, Windows had 20% LESS DOWNTIME than RHEL

    but...

    Windows had 20% more uptime than RHEL is absolutely and mathematically wrong, misleading and could subject YankeeGroup to bad PR and possibly legal action.

    I will put this another way...

    All the hours in a year = 8760

    Windows Server ran 8760 - 12.8 hours = 8747.2 hours. RHEL ran 8760 - 16 hours = 8744 hours. The difference is, as you see, 3.2 hours. Okay?

    8747.2 divided by 8744 = 1.000366 or 100.0366%

    IF Windows had 20% MORE UPTIME than RHEL, and Windows had 8747.2 hours, THEN mathematically RHEL would have run only 7289.333 hours. The difference is 1457.867 hours, or 60.744 days. So unless you believe that Windows outran RHEL for nearly 61 hours, which you agree it did not, then the sentence in that paragraph is just not true - no semantics about it.

    Does the additional explanation help (I hope so). I know you don't intend to mislead readers, but the current press release creates a credibility gap for the firm that out to be addressed. Youu may also wish to contact the analyst relations folks at Redhat too...

    Cheers,

    ------------------ From: LDiDio

    Sent: Wednesday, June 07, 2006 7:27 PM

    Hi, :

    Thanks for taking the time out of your schedule to write to us regarding your concerns with the wording of the press release.

    I think we're dealing with semantics here.

    Here are the actual numbers we found:

    Windows Server 2003 recorded an average downtime of 770 minutes or 12.8 hours per server, per year Unix servers recorded an average downtime of just under 600 minutes or about 10 hours, per server, per year Red Hat standard servers recorded an average downtime of approximately 950 minutes or roughly 16 hours, per server, per year Red Hat custom Linux distributions (and I'm referring here to instances in which corporations have modified the kernel) recorded an average downtime of 750 minutes or 12.5 hours, per server, per year.

    The high end of the downtime -- the 19.5 hours, does not refer to Red Hat and the press release does not claim that it does. As an FYI, the press release statement citing the 10 hours to 19.5 hours of per server, per year downtime are the high and low ranges. However, for the record, the 19.5 hours on the high end is not Red Hat. That actually refers to Debian (big surprise there!) which according to the respondents scored the worst of any of the 11 different server operating system choices the users were asked to rate. Among niche market Linux and open source server distributions, Debian had the dubious distinction of recording the highest outage time: 1,170 minutes per server, per year, which equals 19.5 hours. Other niche market Linux distributions such as Turbolinux and Mandriva fared better: they each experienced approximately 960 minutes of outages, equating to 16 hours of per annum downtime for each server.

    So the actual downt

  226. Heh... $$$ by hummassa · · Score: 1
    Not only is it crazy, it's pathetic. Commercial databases have known how to do hot backups for 20 years.
    What people forget is that commercial databases will charge you for the priviledge of making hot backups.
    []s
    Massa
    --
    It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048
  227. Localization prob? The code is the documentation! by lpq · · Score: 1

    How can they say there is little documentation when the entire project is open for reading? I know I've been told that even though there may be some kernel man pages in section 9, the real manpage comes from reading the source.

    It's a matter of the documentation hasn't localized into English...it's still in C.

    -l

  228. CORRECTED Release Issue by makemineagrande · · Score: 1
    Laura and the Yankee Group PR corrected this. The group rules...

    BOSTON--(BUSINESS WIRE)--June 8, 2006--First graph, second sentence of release dated June 5, 2006 should read: In a head-to-head comparison, Windows Server 2003 shows the highest reliability gains, leading Red Hat Enterprise Linux Standard with nearly 20% less annual downtime. (sted leading Red Hat Enterprise Linux with nearly 20% more annual uptime in similar deployment scenarios.)

    The corrected release reads:

    YANKEE GROUP FINDS ALL MAINSTREAM SERVER OS PLATFORMS EXHIBIT A HIGH DEGREE OF RELIABILITY

    Microsoft Windows Exhibits the Highest Performance Platform with the Exception of Unix Distributions

    Yankee Group today revealed the results of its 2006 Global Server Reliability Survey, which found that all major server OS platforms have achieved a high degree of reliability. In a head-to-head comparison, Windows Server 2003 shows the highest reliability gains, leading Red Hat Enterprise Linux Standard with nearly 20% less annual downtime. Among mainstream server operating systems, only Unix-based server operating systems including HP-UX and Sun Solaris 10 bested Windows Server 2003.

  229. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by jelle · · Score: 1

    Ok: 99.886% is three nines, but it is not four.
    99.886->99.9->99.89. /me ducks


    Rounding is not a privilege you can just apply at will. If you've studied engineering or physics (chemistry?) you know you that the amount of rounding you have to apply is precisely dictated by the precision of your input values and the calculations done on those numbers. Either rounding too much or too adds unnecessary inaccuracy.

    If you've had 10 hours of downtime, you'd know it sufficiently exact to have less than 0.5 hour error, but let's assume 9.5...10.5 hours -> 99.880%...99.892. Less than three nines even in the extremes of your measurement error.

    You need less than 8.8 hours downtime to get three nines, which is quite a chunk less downtime than 10 hours (12% less, duh)...

    See also here http://www.processor.com/editorial/article.asp?art icle=articles%2Fp2633%2F06cp33%2F06cp33.asp&guid=& searchtype=&WordList=&bJumpTo=True

    If you have to get there by rounding, you're cheating if you ask me. If you know it's 99.886%, then you know it's less than 99.900%, so you know it's not three nines.

    Anybody who knows they are/have been down 10 hours in a year know they didn't get to 99.900%, so if they round it and call it three nines, they are lying.

    --
    --- Hindsight is 20/20, but walking backwards is not the answer.
  230. Our top manager don't concur by Anonymous Coward · · Score: 0

    We just dumped a Windows based solution for a LINUX/UNIX based one on the ground of reliability alone.

    The advice from very high in our food chain was clear: I don't want critical applications running in WIndows.

    MS will need far more than dubious benchmarks by companies with a dubious reputation (this Yankee group has been scrutinized here and in other sites before) showing marginal advantages over other products to stop the damage to their reputation in many minds.

  231. Simple by woolio · · Score: 1

    So to summarise, they've said that Linux gets just over 364 days of uptime per 365 days whilest Windows gets 437 days of uptime per 365 days. I want one of those windows servers that can accumulate well over a year's worth of uptime in a year.

    Simple. The Windows machine probably had a dual-core CPU.

  232. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by turbidostato · · Score: 1

    "Rounding is not a privilege you can just apply at will."

    Yes I can, given the circumnstances.

    "If you've studied engineering or physics"

    I did.

    "you know you that the amount of rounding you have to apply is precisely dictated by the precision of your input values and the calculations done on those numbers"

    I know.

    But!

    "Either rounding too much or too adds unnecessary inaccuracy."

    That's untrue. Well, exactly the untrue part is the "unnecessary" one. I am the one deciding how much accuracy I want for my published data. I can't offer better accuracy on the results than that from the input (so I can't sum up 3.5 plus 3.1 and say it's 6.60), but I can take out accuracy as much as I need/want it.

    So yes: 9.890 *is* 9.9 as long as that's the precision I want/need for my result (note that I said it's 9.9, but I can't say it's 9.90).

    "If you have to get there by rounding, you're cheating if you ask me"

    Not at all: regarding physical measures, 99.9 covers everything from 99.85 to 99.94 when measured by more sensible means. 99.886 is well between the marks. Were I interested in the maximum "legal" precision, I'd have to say that 99.886 is 99.89, but if I don't want it, I'm safe. Heck, I could even say that 99.886% is 100% (three significative ciphers). It sound strange just because 100% "seems" to be nothing but the absolute celing but then, a measure of 49.886% is validly roundable to 50% if so I want (for whatever reason) to use only two significant ciphers (and now it doesn't sound extrange at all). What I can't do is operate that 50 and offer anything better than its significance.

    "Anybody who knows they are/have been down 10 hours in a year know they didn't get to 99.900%, so if they round it and call it three nines, they are lying."

    No, they are not: they are just reducing measure precision*1: a bridge 200m long doesn't become a bridge 200.25m long just by adding a 25cm brick at one side.

    *1 Of course they can decide to reduce measure precision for some unveiled unethical reason but that's quite a different matter.

  233. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by turbidostato · · Score: 1

    "So, it's 0.09009% more uptime."

    Yes. And that's ten times better because that means ten times less downtime. You go from an expected limit of 10 units/time downtime period to 1 unit/time downtime period.

  234. Re:99.999% = 5.26 minutes downtime, 10 hours is 99 by jelle · · Score: 1

    "*1 Of course they can decide to reduce measure precision for some unveiled unethical reason but that's quite a different matter."

    That's really what I meant. I expect a vendor claiming X nines not to get there by rounding but by actually getting that exact uptime or better.

    But then again, I have been known to have unrealistic expectations before ;-)

    Maybe I should just demand a nine more than I know I will need...

    --
    --- Hindsight is 20/20, but walking backwards is not the answer.