Slashdot Mirror


No More Players for World of Warcraft - For Now

Chris writes "FileFront has broke the news from Blizzard that they are no longer placing their highly popular MMORPG on store shelves, due to the recent server problems reported by Slashdot on Tuesday. Denying rumors that they had asked several stores to pull the game from shelves, Blizzard rep Gil Shrif is quoted as saying: 'We're just being careful not to release additional copies to be sold until we feel the game servers can support additional players.' The online store on Blizzard's website shows the game to be out of stock. No word on whether or not this will affect the Korean release."

544 comments

  1. Too much Southpark? by SeanTobin · · Score: 4, Informative

    Does this strategy remind anyone of Cartman's "You can't come and play here" amusement park? I just wonder who is getting the hemorrhoid.

    As far as not affecting the Korean release, it won't. Korea will have its own servers. The MMO's in Korea are traditionally not released in boxes. They are downloaded for free and the players pay a greater fee per month. I believe the number was around USD$23/month in Korea compared to $15 in the US.

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    1. Re:Too much Southpark? by FrYGuY101 · · Score: 4, Funny
      I just wonder who is getting the hemorrhoid.
      You misunderstand.

      EA *IS* the hemorrhoid.
      --
      "If we let things terrify us, life will not be worth living."

      - Seneca
    2. Re:Too much Southpark? by dangrover · · Score: 2, Funny

      Naw. In Korea, only old people play video games.

    3. Re:Too much Southpark? by Aldirn · · Score: 0
    4. Re:Too much Southpark? by Minwee · · Score: 1

      World of Warcraft was developed by Blizzard and published by Vivendi. What on earth does EA have to do with this?

    5. Re:Too much Southpark? by skrolle2 · · Score: 1

      No, it reminds me of the slashdot effect; when too many people want access to a limited network/server resource.

      It's not uncommon, it's not sinister, there's no hidden agenda, they're not twiddling their thumbs doing nothing, they only underestimated the demand for their service and are now scrambling to meet that demand. Nothing to see here, wait it out, move along.

      That said, it would be nice if their uptime status was more accurate, and if they reimburse the lost days to all their paying customers, but bitching and whining and wearing tinfoil hats won't help in the least. Patience is a virtue.

      (Now I just hope that these problems won't appear on the EU-servers. The beta-servers I'm playing on seems to work ok so far. :-) )

    6. Re:Too much Southpark? by Dagny+Taggert · · Score: 1

      How 'bout this: instead of playing online games, the South Koreans play "Liberate North Korea?" It would be a MM "real world" game. Just a thought.

      --
      Don't be a looter...and yes, I know that it's spelled with an "A" instead of an "E".
  2. bad idea by halcyon1234 · · Score: 5, Funny
    because I'm sure mentioning thier servers on Slashdot will fix the problem.

    {melt}

    1. Re:bad idea by SilentChris · · Score: 1

      Yeah, you know, Slashdot is pretty advanced. I didn't know we can now Slashdot realm servers THAT HAVE NO WEBPAGE WHATSOEVER. *rolls eyes*

    2. Re:bad idea by jephthah · · Score: 0

      we could collectively ping them indefinitely.

    3. Re:bad idea by the_mad_poster · · Score: 1

      They could ignore pings indefinitely.

      --
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    4. Re:bad idea by Anonymous Coward · · Score: 0

      This must not have been rated Score: 5, Funny when you responded to it... Cuz you obviously don't get the joke.

    5. Re:bad idea by Anonymous Coward · · Score: 0

      He obviously did, and found it flawed. Pfft.

    6. Re:bad idea by barryman_5000 · · Score: 1

      Didn't you read the terms and conditions at signup? Its our mission to ping ever single server no matter what service they provide. Thats the rule of being a slashdotter.

    7. Re:bad idea by jephthah · · Score: 0

      theyd have to delete the logs eventually. im sure that would be moderately annoying.

    8. Re:bad idea by the_mad_poster · · Score: 1

      Nothing in the RFC says you need to accept or respond to an echo request. If you are so inclined, you may simply drop the packet without doing anything.

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
    9. Re:bad idea by jephthah · · Score: 0

      you win

    10. Re:bad idea by Anonymous Coward · · Score: 0

      No, he doesn't win. We have the power to make them ignore us. We win.

    11. Re:bad idea by Anonymous Coward · · Score: 0

      No, because they were probably just ignoring everybody all along. That's not really a victory for us.

    12. Re:bad idea by Mortanius · · Score: 1

      Drop them all you want, they're still going to the cluster though, so the traffic's still there, half of it at least.

    13. Re:bad idea by sirsnork · · Score: 1

      And where does it say they have bandwidth issues? I'd be willing to bet blizzard has more bandwidth at their disposal then many countries

      --

      Normal people worry me!
    14. Re:bad idea by Master+Ben · · Score: 1

      Kind of like the Chicken and egg problem though.

      What came first: too many players, or the slashdot effect

    15. Re:bad idea by the_mad_poster · · Score: 1

      Heh. You're probably the first person ever to say that in any form for any reason.

      No flamefest erupted... I.... i i i.... I feel so... deprived.....

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
    16. Re:bad idea by kesuki · · Score: 1

      they already do ignore pings. they've always ignored pings. It always annoied me because I had to ping google or yahoo to see if I was lagging ;) (usually I wasn't hense it was bliz)

  3. Remeber diablo 2? by Nova1313 · · Score: 4, Interesting

    I guess no one remembers when Diablo 2 came out. The first few months it was released in the US the Realms were crowded. They crashed all the time, most people couldn't get on. They had to implement a queue much like WoW has. It's not the first time blizzard has had these problems and they always took care of the server problems in the past. at least they are trying. It's just amazing that they don't forsee the ammount of people. Especially right at launch and the months surrounding when you have most people logging on. But you live you learn..

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    There exists some positive integer N that you are the Nth person to read this signature.
    1. Re:Remeber diablo 2? by SilentChris · · Score: 1

      Here's the big difference: we're paying for it this time.

      I love Wow. I actually have it alt-tabbed as I type this. I've also been fortunate to be on a server that rarely has any problems. However, I have friends who have experienced these issues, and they royally suck.

      Imagine buying a CD, for example, and not being able to play it AT ALL for 2 days. Or having to wait for 500 other people to play the CD before you get to play it. Or, when it does work, having it frequently skip (even though it's new).

      This is the only form of entertainment that has people tolerate this kind of thing. If people had to wait 2 days when a movie blockbuster came out, for example, there'd be riots. The only thing that's going to change this is if the companies stop getting paid. If this keeps up, Blizzard is going to be in that position.

    2. Re:Remeber diablo 2? by Anonymous Coward · · Score: 1, Interesting

      Oh yeah I remember that. Battle.net would be updated once or twice a week and it STILL didnt fix the problem. I gave up on that game a month later, seriously it was a big dissapointment. Almost all my friends from Asherons Call: Darktide server are playing WoW, which is the only reason im considering WoW, but right now, im gonna re-think throwing down 50$ for a game thats has major problems right from the start.

      The guy at EBGames told me that he has copies, he's just forbiden from selling them and that when he can start selling them, I might not be able to join my friends on the PvP server. He was told that once servers reach a population, they prevent anyone from joining it. So if the only reason to play this game is to join my friends in PvP action, and I cant join their server. Im screwed, theres no way im going to get a full refund.

    3. Re:Remeber diablo 2? by Cecil · · Score: 4, Insightful

      It's just amazing that they don't forsee the ammount of people. Especially right at launch and the months surrounding when you have most people logging on.

      Dude, they have 88 servers. I mean, they were expecting success, sure. But they've sold more copies of the game in the last month than FFXI (as a random example I know the number for) has subscribers.

      Besides, even if they believed WoW would be very successful, they can't just assume "Woohoo, my MMORPG entry into the already saturated market will be a wild success! I'm gonna take out a loan and buy $50 million worth of datacenter equipment to host 20,000 servers!" and many MMORPG businesses have been nearly if not entirely bankrupted in the recent past for taking that line of thinking. Blizzard was perhaps a little pessimistic in their expectations for World of Warcraft, I don't think I can blame them.

    4. Re:Remeber diablo 2? by Nova1313 · · Score: 2, Interesting

      they saw the applications for the beta though.. lots and lots. Now granted I know not everyone goes out and purchases it that wants to try it. But with the positive response you have from that you would just think wow. I applaud them for doing as well as they did no doubt there... I'm not saying they screwed up either.. But it might be a little better planned... I'm not sure how it works in the videogame industry but I know when our companies software is preordered we get a number. We have a ratio of preorders to customers that buy without informing them.. They didn't even have enough copies at lauch if I remember correctly. It seems as though either they don't get data like that or their publisher vivendi screwed them over a bit.... I love blizzard don't get me wrong it's just not something I wasn't expecting..

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      There exists some positive integer N that you are the Nth person to read this signature.
    5. Re:Remeber diablo 2? by aichpvee · · Score: 0

      They should have released as many copies as they knew they had servers for, then if demand took off they could ramp up based on that demand. Not that I care, paying 180$/year to play a game I already paid 50$ for would just be stupid.

      --
      The Farewell Tour II
    6. Re:Remeber diablo 2? by maxpublic · · Score: 1

      they always took care of the server problems in the past.

      Yeah, by suing people who provide alternative, better server software, for starters. Oh, but we're supposed to give them a free pass because WoW is the next EverCrack. Can't let things like ethics interfere with the drug supply!

      Max

      --
      My god carries a hammer. Your god died nailed to a tree. Any questions?
    7. Re:Remeber diablo 2? by Nova1313 · · Score: 1
      You paid for it then too!

      You paid for a client that promised you x features for your money. Those features were not delivered at launch as they "should" have been to many people. I don't mean to pick a fight I'm just trying to point that out.

      If people went somewhere else then maybe things would change. It's all alot of talk but things never actually get done. I'm just as bad I'm paying and I just don't play when it's down and ignore it. Because I'm understanding. Somehow we have to get a whole bunch of nonunderstanding people to cancel their accounts.. Then when they see the response they wont have to add new servers and we can play ^^

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    8. Re:Remeber diablo 2? by JPriest · · Score: 1

      Yes, but as they are filling up servers how long does it take to order more servers, a few days? Even if they don't have the facilities or bandwidth there are companies that will let them co-host servers in their facilities.

      --
      Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
    9. Re:Remeber diablo 2? by Nova1313 · · Score: 1

      Call blizzard and explain. My friend had a problem with one of their games. It just wouldn't play on his computer. He completely met system requirements did a fresh install of windows and the Warcraft 3 disks could never be seen in the drive once it was installed. I don't see how not being able to play online with an online only game is any different...

      The store would not return it, but contacting blizzard got him a refund. Although it involved a long process he eventually did get his money back.

      --
      There exists some positive integer N that you are the Nth person to read this signature.
    10. Re:Remeber diablo 2? by Peyna · · Score: 2, Insightful

      Perhaps the issue isn't the number of boxes that sold, but the amount of time the average player is wanting to play. The game is good enough that even those who might have thought they would be "casual" players are logging considerable more hours than might have been expected.

      So if they targeted their loads for 1,000,000 users, with the average user playing 15 hours a week, and instead they've got 1,000,000 users with the average user playing 30 hours a week, you can imagine the problem.

      I know I've played a lot more than I intended. I think my total playing time is over 10-12 days.

      --
      What?
    11. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      You paid for a client that promised you x features for your money. Those features were not delivered at launch as they "should" have been to many people. I don't mean to pick a fight I'm just trying to point that out.

      Yeah you are pointing that out. Let me point out what someone said above:

      They aren't saying "you can't come and play here". they are like a restraunt saying "I'm sorry, we are full and completely booked, you'll have to wait until later to come eat here."

      As far as I know almost every MMOG (RP ot not) has had this sort of problem. Reason being is the the M for massive.

      This class of games are massive beyond belief. More massive than any other sort of client/server software project attempted before, if not in the amount of code then in the sheer number of simultaneously connected clients interacting in a myriad of ways. Interacting in far more ways in my opinion than any other sort of software with many concurrent clients connected to servers whether it is ATMs, flight scheduling software, corporate WANs and so forth.

      It is relatively easy to design a system that in theory can handle so many concurrent connections and every single possible interation between the connected clients.

      Putting the theoretical system into practice is a far more sticky wicket as has been illustrated by the difficult births and subsequent teething troubles experienced by pretty much every single game of this sort.

      Given another 5 or 10 years of MMOG deisgn and implementation I expect that they will become more old hat and initial reliability upon release will increase beyond it's current state.

    12. Re:Remeber diablo 2? by SQLz · · Score: 5, Funny
      Imagine buying a CD, for example, and not being able to play it AT ALL for 2 days.

      Oh, the horror.

    13. Re:Remeber diablo 2? by Cecil · · Score: 1

      That works with FFXI because of the world pass system, but it doesn't work in WoW, because people will (surprise surprise) join the server their friends are on. Unfortunately, this results in a clustering of players on a bunch of particularly popular servers. The rest of the servers are running just fine, like mine for example. Adding more won't solve the problem instantly (much to Blizzard's dismay, I'm sure). What I think they underestimated was the social factor. Never before have I played a MMORPG where I felt the need to go recruit my friends, even non-gamer friends. But this game is just so enjoyable that it makes me feel like everyone would enjoy it, so I go and try to convince them to join. ahem, I am not an astroturfer even if that sounded like it... :P

      But anyway there is no easy solution to this. The only immediate solution is either a gargantuan upgrade of the servers, or asking/requiring people to migrate to new and underpopulated servers (preferably bringing their characters as well)

    14. Re:Remeber diablo 2? by AKnightCowboy · · Score: 2, Interesting

      Coming from a FPS playing world I can't understand why people would ever pay to play multiplayer games. Why doesn't Blizzard just release the server code for Linux and Windows servers and let people run their own servers? They could have hundreds or thousands of them at zero cost to them and still make a killing selling the game. I played City of Heroes for a few months but began to realize that 3 months of subscription was ending up costing more than I paid for the damn game! It's just not worth it.

    15. Re:Remeber diablo 2? by Incoherent07 · · Score: 4, Insightful
      If people had to wait 2 days when a movie blockbuster came out, for example, there'd be riots.
      You mean, like, when the tickets are sold out for the first weekend? Because we all know that never, ever happens on a big name release, and when it happens there are always brutal riots that we always see on the news.

      Is my sarcasm heavy enough yet?
      --
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    16. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      24 players in a CS:S doesn't qualify as "massive". It takes *serious* hardware to make that "M" part happen -- and yeah it costs maintainence money.

    17. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      I am a pretty avid gamer, I play mostly FPS's but I have never played any MMORPG's. What do you do in the game, and what things about it do you believe is fun? What kind of feedback have you had from your friends?

    18. Re:Remeber diablo 2? by Omniscientist · · Score: 1
      Imagine buying a CD, for example, and not being able to play it AT ALL for 2 days.

      Hmm, that reminds me a wee bit of a game called Half-Life 2.
      Joking aside (even tho what was just said is quite true), if your CD is frequently skipping I suggest you return it as that is probably a manufacturing error.

    19. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      I'm all for open source, but I don't think the math works the way you think it does. You quit City of Heroes because it was too much money; how exactly would they make more money by not charging for that? Game servers isn't exactly one of the places you can charge for support.

    20. Re:Remeber diablo 2? by j0nb0y · · Score: 1

      Ditto there. My main char (level 45, for the record) has almost 10 days of play time, and I have three alts with 5 - 15 hours each on them. I've never been so into a game, and I never thought I would be. It's just a great game though.

      --
      If you had super powers, would you use them for good, or for awesome?
    21. Re:Remeber diablo 2? by SmittyTheBold · · Score: 1

      That would make sense, if they didn't sell entirely too many BOXED COPIES of the game for them to handle. If they had done proper testing, they should have known approximately what kind of hardware was required on a per-user basis. If they were intelligent about this, they would have anticipated selling most of the original stock. It's pretty simple math.

      "Okay, it takes one such-and-such class server for every 2,500 users. We've got 1,000,000 copies of the game in production, so let's get 400 servers up and running. Heck, throw in an additional 50 for a margin of safety."

      Surely they could anticipate demand in the way - after all, with any faith at all in their game-producing abilities, they would know that eventually selling out original stock would happen and they'd have to print more - at which time things could be upgraded.

      Bu, they apparently manufactured twice as many as they could reasonably handle. That's a bit irresponsible.

      --
      ± 29 dB
    22. Re:Remeber diablo 2? by __aailob1448 · · Score: 1

      how about spending $5000 for an extra 20 servers? Is that unreasonable too?

      Stop pulling ludicrous numbers out of your ass to substantiate a moronic argument. Blizzard can have a game in beta for as long as they want, whether it's private or open. It takes a 7-years old to calculate the numbers of servers needed for x numbers of boxed copies they ship. It takes either an incompetent not to cap the number of users per server or a greedy bastard to play the guessing game.

      let's ship 600k units and plan only enough servers for 200000 for the first 3 months, 400000k for the first 6, etc. that way, we can earn x more amount of dollars. That's roughly equivalent to borrowing money from a bank and gambling it in Las Vegas hoping to hit the jackpot. If you win, great, but if you lose, then DESERVE to get raped and don't complain.

      Now would be the time for people to cancel accounts and demand refunds. But it won't happen because half the gamers are stupid fanboys nowadays.

      Makes me sick.

    23. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      people will (surprise surprise) join the server their friends are on

      Solution: you pick the TYPE of server (normal, RP, PvP, etc), and a RANDOM server is choosen for you. IF you REALLY want to join your friends on a particular server, either keep deleteing an fre-creating characters (which would come up on different servers), or petition the company.
      Maybe they could have a 'invitation code' you type in, that (space permitting), signs you up on the server the inviter is on.

      Load Balancing is NOT that tough of a concept.

    24. Re:Remeber diablo 2? by syrinx · · Score: 1

      Yes, speaking of ethics, the primary purpose of those so-called "better servers" was to play pirated copies of their games. And you're surprised that Blizzard sued them?

      --
      Quidquid latine dictum sit, altum sonatur.
    25. Re:Remeber diablo 2? by Minwee · · Score: 1
      "3 months of subscription was ending up costing more than I paid for the damn game!"

      I think you just answered your own question. Selling boxes is _not_ where the big bucks in MMORPGs are made.

    26. Re:Remeber diablo 2? by afidel · · Score: 1

      Overall they did pretty good capacity planning (The login server crashing problems notwithstanding), but they never had enough players to get all the edge cases where a REALLY populated server complex (because that's what each "server" is) experiences weird problems at peak hours. If you aren't on one of the hadfull of really overpopulated server then as long as the login servers are up you probably aren't having problems much of the time. They are now finding those edge cases and beefing up the servers on the most populated servers and fixing the code where it is most likely to break. Overall I'd say it's been a good effort and I expect things to do nothing but get better over the next couple months. These issues have the attention of everyone at Blizzard from the President on down.

      --
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    27. Re:Remeber diablo 2? by ninji · · Score: 1

      Yah, It seems people fail to take into account, that if they persay doubled their server count, after a short time (or even from the start) would be more then they need and be a large unneeded expense...

      I mean 88 servers is ALOT in the first place... Most starting with like 10 or less...

    28. Re:Remeber diablo 2? by Cabriel · · Score: 1

      I think they foresaw that their game would be popular. I mean, they have a lot of servers, right? They have about 90 servers, I think. If each could hold 2000 players, and be stable, that's 180k players at the same time. They shattered records by having 200k players online at the same time, didn't they?

      Well, my server (unnamed to protect it's stability) hasn't suffered any problems. It's a low-medium population server and I don't think we've hit the cap, yet. At least, I've never had to wait in line to log in and I play all the time.

      So, I do believe they forsaw that a great many people would flock to their game, but they didn't forsee that record-breaking numbers of people would flock to certain servers. Perhaps, their server-placement protocol wasn't as spread out as it should have been?

    29. Re:Remeber diablo 2? by skrolle2 · · Score: 1

      Have you learned nothing of how FOSS is changing the software industry? In the future, you will not be able to sell software, instead you have to sell a service.

      A WoW server is a service, and that's where the money is. Why charge $50 once for every customer, when you can charge $15 for every month for every customer?

      Many MMORPGs don't require you to buy the game in a store, they just require you to subscribe to their service. They might lose money on people who play only one month compared to selling the game, but many more play for longer periods, and that's equal to nice, steady profits for years and years.

    30. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      You mean, like, when the tickets are sold out for the first weekend? Because we all know that never, ever happens on a big name release, and when it happens there are always brutal riots that we always see on the news.

      This is slightly different. The analogy holds, except that it costs a LOT more to build more movie theaters (or sports arenas, etc) than to add more servers to a scalable gaming community (most of the cost is in designing the server-side software; adding machines is cheap).

      The overhead of each is quite different: running a theater costs a lot more than running an additional server (once you have one). Especially if the servers are designed to be scalable from the start -- which they should be. If demand is low, extra servers don't cost much at all; extra theaters still require a full compliment of employees to maintain.

      Additionally, if a movie receives far more attention than was anticipated, the ones who first got to the theaters will still experience the same movie as anyone else who sees it late. The late-comers will just see it later, though they'll still experience the same movie as everyone else. With an online game, all of the first customers will experience sub-par game-play, because (unlike the movie analogy) each additional player takes away from the others, and this adds up (bandwidth, CPU time, etc). Yes, this could be solved by limiting numbers of players per server, but unless they know when you bought the game, the chosen selection will never be very fair. Besides, if you bought a movie ticket you expect a seat to be available. The same should apply to an online game.

      So, the gaming companies (knowingly) sold more copies of the game than their servers could handle. Movie theaters stop selling tickets when a particular theater is full, but online gaming companies sell far more copies than their servers can handle. They may be anticipating that only a certain percentage of the copies will be sold per store, or that some purchasers won't end up playing online immediately, or whatever...

      The point is, if a company is selling X copies of a game, their servers should be able to handle at *least* half of that simultaneously. And they should be prepared for the possibility that 90% of their customers might sign on at the same time (especially if the game is sold primarily in one continent, eg within a few time zones). And in this particular industry, though perhaps half of your initial customers may become bored with it quickly, it will spread to happy customers' friends just as quickly (thus it's not simply a launch-time problem). However, these "word-of-mouth" customers will be lower in numbers when the initial customers aren't happy with the provided service...

      I figure it this way: if the system was designed to be scalable (as it should), it should be prepared for a launch-time peak, as well as (unpredictable) future growth, *at* launch time. And it should be able to be scaled up *quickly* in case of an unexpected surge in usage (eg, slap in a few new servers, run a script to set them up, and bam -- they are part of the system). It's not difficult to have some extra servers (hardware) available, and it's easy to prepare a CD (or master server, whatever) that can quickly create a working hard disk image for new machines.

      A game server node could be a small Linux installation (or any OS, really, though open-source would wind up less expensive) with the necessary game-server software pre-installed and pre-configured. The only thing to configure per-machine would be the IP(s)...

      Figuring that each purchaser already gave you $40 or so (for the boxed game CD), and that one server can handle at *least* a few hundred clients, that's more than $5,000 you can spend per machine on hardware... bandwidth and maintenance costs should be easily covered by the subscription fees (not to mention, hella profits).

      If the system was initially designed properly, this isn't an issue; plus it is in the best interest (for PR, word-of-mouth

    31. Re:Remeber diablo 2? by tesmako · · Score: 1
      Unfortunately the servers don't come with little stickers "Will handle n WoW clients!".

      This is a matter of scaling and finding bottlenecks in a huge complex system. Seems a lot of people don't uderstand that it is largely impossible to predict the behaviour of a sufficiently complex system (this one has huge social factors involved too, how will players distribute themselves among the servers for example?) without actually just going there and measuring.

    32. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      I applaud them for doing as well as they did no doubt there... I'm not saying they screwed up either.. But it might be a little better planned...

      I would say they should have been prepared. Certainly their marketing department had some idea of how many potential customers they might have... though that wouldn't be anything definite, it's at least an idea of what to expect.

      Plus, if they shipped n copies of the game, they should at least be prepared (at launch time) to handle at least half that (n/2) soon after launch. Especially if it was advertised ahead of time, and by a known, reputable game software company at that.

      I would also expect them to be prepared for a potentially large surge; if people really like the game, expect that perhaps every produced copy of the game might be sold. If most of those copies are sold in the US, there's the possibility that a large number of users may be logged in simultaneously (eg, after school/work in the evenings).

      I'm not saying they should have had 1,000 servers up and running, rather, that they should have been prepared to add more servers quickly if the need arised. Make sure the connectivity is available (or, can be quickly purchased/installed); that the rack space is there (or there's room in the data center); and that the hardware is lined up with their vendor(s) for quick delivery. In other words, be prepared to add machines, set them up, and have them installed and connected in a short period of time. If sales are beyond expectations, certainly your budget can handle the extra hardware and setup time.

      I'm assuming they already have decent clustering and some method of deploying the server software (eg, a standard disk image or install CD) given that they do have 88 servers already... so it comes down to ensuring that hardware is available on short notice, and that there is somewhere to put that hardware (power, network, physical space, etc).

      If none of this was prepared, and they instead are forced to stop selling more copies of the software, then they are limiting their own success; not to mention, they weren't being very optimistic about the potential usage spike after launch. Granted this may not have been the IT people or the programmers; it was more likely the suits unwilling to have such measures in place since they may cost a few hours of their time... failing to realize the long-term benefits (even if only hypothetical at that point) of being prepared for an unexpectedly successful launch...

      - Just a few ramblings at an ungodly hour before going to bed...

    33. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      Coming from a FPS playing world I can't understand why people would ever pay to play multiplayer games...

      I agree, though I understand the gameplay is quite different. MMORPG (Massive Multi-player Online Role Playing Garbage) gets pretty involved, and your state is retained (on the server I believe) between gaming sessions. There's no start or end, you just keep playing or attaining skills/things/etc whenever you have time to play. That is, if I understand correctly...

      Personally I got hooked on UT first. Sure, I played Doom (WinDoom under Win95) and QuakeII back in the day, but for whatever reason UT was the first one I really got into. Maybe because it came out when I finally had a decent gaming system (at the time; a PIII/450 with a Voodoo3 card, IIRC)...

      I bought UT2003 and was disappointed; I have the UT2004 demo, and it feels more like the original, with the better graphics/sound of 2003, and I will probably buy it one of these days...

      The point I was hoping to get at was that I rarely have much time to get into gaming. So I like instant action, whenever I want it. I certainly don't want to pay a monthly fee (sometimes many months go by without firing up a single game). And I don't want today's game to simply be a continuation of the last time I played...

      I guess the audience and game play are simply different. I don't want to build a life in a game, nor do I want to compete against others doing the same. But I know many people who enjoy this type of game, and many can't stand the FPS games that I enjoy occasionally.

      I suppose it boils down to personal preference, and it's nice that we have so many options available (puzzle games that grandma loves; FPS for the impatient and/or thos who need to take out some agression; adventure/RPG for those with no life/social skills; and so on...)

    34. Re:Remeber diablo 2? by WiPEOUT · · Score: 1

      Another thing to consider is the business perspective. As an executive looking at the WoW project, how many servers you buy may not necessarily be governed by what capacity is required to support peak load.

      Unless you have a viable business plan for what to do with excess servers once the hype and buzz over WoW dies down, buying all of the 200 servers required to meet user demand for the first 3 months following launch isn't savvy if during the 4th, 5th and 6th months the userbase tapers off to 60% of it's original number.

      Just food for thought there.

    35. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      If people had to wait 2 days when a movie blockbuster came out, for example, there'd be riots.

      You mean, like, when the tickets are sold out for the first weekend? Because we all know that never, ever happens on a big name release, and when it happens there are always brutal riots that we always see on the news.

      Is my sarcasm heavy enough yet?


      Bad example. It would be more accurate if you'd say "this big movie where you bought tickets for and gets turned away at the door because the cinema is not only overbooked but overcrowded as well".

    36. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      Surely they could anticipate demand in the way - after all, with any faith at all in their game-producing abilities, they would know that eventually selling out original stock would happen and they'd have to print more - at which time things could be upgraded.

      Bu, they apparently manufactured twice as many as they could reasonably handle. That's a bit irresponsible.


      I agree, for the most part. I think they should have at least been prepared for the possibility. Have so many (perhaps the original 88) servers up and running, but be ready to quickly deploy more if/when needed.

      It can't be that difficult to make sure you have: 1) a vendor ready to deliver hardware on short notice, 2) physical space/connectivity available (or ready to lease), and 3) a quick method to image a hard drive with the software ready to go (which, having 88 servers currently, they should already have).

      Given that (I assume) the marketing/sales departments likely pushed the initial release to stores, and advertised it, etc, they should have expected a surge in usage upon product launch. Even if they weren't prepared at launch time, a plan should have been in place in case of unexpected success.

      Simply halting sales can do nothing but hurt them, and certainly cost the company far more than a bit of planning ahead would have... Reputation goes down, and existing users (experiencing problems, eg slowdowns or inability to connect) certainly won't be recommending the game to their friends.

      Perhaps some potential customers might see it as high-demand (and, in a sheep's mind, high quality), but I still believe they'll lose a lot more sales than they could possibly gain by being unprepared for even the copies they have already sold (reminds me of airlines' habit of overbooking flights; I wish I knew of one or more that explicitely didn't do this...)

    37. Re:Remeber diablo 2? by AKnightCowboy · · Score: 1
      I guess the audience and game play are simply different. I don't want to build a life in a game, nor do I want to compete against others doing the same. But I know many people who enjoy this type of game, and many can't stand the FPS games that I enjoy occasionally.

      I guess that's what it comes down to. I couldn't see spending 4 or 5 hours a day playing the game enough to build up my character. I prefer to just jump in for some quick frags and get out an hour or so later. To each his own.

    38. Re:Remeber diablo 2? by bsharitt · · Score: 1

      Imagine buying a CD, for example, and not being able to play it AT ALL for 2 days

      Like Half-Life 2? At least WoW is a multiplayer game and there is legitimate reason to require connecting to a server.I shouldn't have to wait a day and a half before I can connect to server before I can play my single player game.

    39. Re:Remeber diablo 2? by The-Bus · · Score: 1

      Your post nad this post don't seem to agree. Which has more players? WoW or FFXI? Maybe WoW has more players in the US and FFXI more players in the world?

      --

      Small potatoes make the steak look bigger.

    40. Re:Remeber diablo 2? by banzai51 · · Score: 1

      Takes time. We have a 3 week lag from order to delivery for our datacenter. Co-hosts still have to be configured IF they have the hardware to suit your needs. RL just takes more time.

    41. Re:Remeber diablo 2? by Bacardi151 · · Score: 3, Interesting

      What one second. If a game is going to keep me playing it and it only costs me 15 bucks a month to do so, i will take it in a heartbeat. It sure beats spending 200 bucks a month on 4 games alone(having all 3 current generation consoles). WOW has done that for me. I thought the same thing before i started playing MMORPG's, but the simple fact is that if you are actually going to play it, and continue to do so, it costs less in the long run.

    42. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      At least they aren't taking the route of Sony. . . you know allowing the servers to crash at all times and making the game unplayable for the first month yet doing nothing to help curb the tide of people coming in. . . hey as long as the money keeps flowing SOE doesn't care rather or not you play. If Blizzard were to do this you guys would still complain. At least Blizzard is actually CARING about its playerbase by trying to fix existing problems before trying to do more stuff (unlike SOE).

    43. Re:Remeber diablo 2? by flibuste · · Score: 1

      how about spending $5000 for an extra 20 servers? Is that unreasonable too?

      Because that would be 250$ per server. With such a cheap price, talk about waiting queues, lag and crashes. $5000 would not cover the expense of ONE server, plus the hosting, plus renting the bandwith, plus service, plus...

      Makes me sick.

      Stop being cheap and spend more at your pharmacy store.
    44. Re:Remeber diablo 2? by raodin · · Score: 1

      The problem is not total capacity. The problem is overcrowding on a few servers.. as of last night there were ~20 low pop servers, ~40 medium pop servers, and ~25 high pop servers, according to the in game realm browser. A few of those high pop servers are the ones have serious issues. If players were spread evenly, I don't think we'd be seeing any troubles at all, but blizz chose to let people choose their server. This means all the big guilds from previous games are trying to crowd onto the same few servers so they can all be with their buddies and enemies. Don't get me wrong - I'm glad I can choose to play with my friends... if I couldn't I probably wouldn't have bought the game. However, they should have done SOMETHING to prevent the overcrowding we're seeing.

    45. Re:Remeber diablo 2? by birder · · Score: 1

      I agree with you that the bean counters of Blizzard or its parent company made the descision to not buy more servers up front. That is very obvious since they knew exactly how popular it was just by looking at the year long beta.

      However the cost of new servers is a lot more than 5k for 20. Each world server is made up of multile machines. These aren't Golden Dragon brand single cpu boxes either. So the cost of each is probably closer to 40k per server, adding up to possiblly serveral hundred thousand per new world.

      Regardless, at 6 million per month it's really peanuts in a game that will run for years except to management that looks at profits per quarter so they get a nice bonus.

    46. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      bullshit, you forgot 2000 playstation 2 riots. people just went apeshit. looting the local fry's and bestbuy. shit hit the fan. 5m people died that night, along with countless number of glasses were shattered.

      a dark day for slashdot, a dark day.

      took us years to rebuild. WHY GOD WHY?

    47. Re:Remeber diablo 2? by KillerDeathRobot · · Score: 1

      I'm not saying they should have had 1,000 servers up and running, rather, that they should have been prepared to add more servers quickly if the need arised.

      That's exactly what they did. They had about 40 servers to start out with (which is how much EverQuest had a few years after release) and when they got swamped, they doubled it (two days after release, I believe).

      The real problem right now is that people aren't spread out enough. Adding new servers does nothing to help the already crowded servers if people can't take their high level characters and guilds to the new servers.

      --
      Thinkin' Lincoln - a web comic of presidential proportions
    48. Re:Remeber diablo 2? by catch23 · · Score: 1

      5m people died? ... as in 5 million? Jesus, we need to send aid to those familes that were victimized! That's more deaths than the nations of the tsunami crisis!

    49. Re:Remeber diablo 2? by Fig,+formerly+A.C. · · Score: 1

      No, thanks. I want to be able to join my friends without mucking about for hours rerolling characters. However, if they let whole groups leave, I and my friends would cheerfully move to a less populated server. Eventually, they would all equalize...

      --
      Murphy was an optimist.
    50. Re:Remeber diablo 2? by Fig,+formerly+A.C. · · Score: 1

      Yeah, I'm just now figuring that part of it out. I used to drop a couple hundred a month on a handful of games, but WoW has me so addicted I'm not even thinking about buying any new releases. For $15/month, I've found a single game I can stick with instead of hopping from game to game. Sure, I still have (and play) the greats like UT2004, StarCraft, Day of Defeat, and such... But when I go home tonight, odds are I'll fire up WoW instead of driving to EBgames.

      --
      Murphy was an optimist.
    51. Re:Remeber diablo 2? by MrBlackBand · · Score: 1
      You mean, like, when the tickets are sold out for the first weekend?

      Imagine that you bought the tickets but were told that all the theaters were full.

      Oh, and you can't get a refund on your ticket.

      --
      "It is difficult to get a man to understand something when his salary depends upon his not understanding it."
    52. Re:Remeber diablo 2? by Anonymous Coward · · Score: 0

      World of Warcraft has sold something like 600,000 copies - but not all of them are necessarily currently being used.

      FFXI had at its peak 500,000 active players, but no one knows how many it has now. A good guess is that it currently has 200,000 active players or so.

      It's likely that WoW actually has more players, but until Blizzard releases actual population statistics, we won't know. WoW has just been released world-wide, FFXI is nearing it's third year.

      In short, WoW is far larger than FFXI could ever hope to be.

    53. Re:Remeber diablo 2? by Rakarra · · Score: 1
      Yes, speaking of ethics, the primary purpose of those so-called "better servers" was to play pirated copies of their games.

      Incorrect. bnetd did nothing to facilitate piracy, it had the exact same level of security that setting up a TCP/IP under DiabloII had.

    54. Re:Remeber diablo 2? by Cecil · · Score: 1

      That's exactly what FFXI did.

      Now, let's see, how popular was that system? Widely criticised by players and reviewers alike. Criticised in this very thread, even. Would I have played WoW nearly as religiously if not for the fact that my friends have been joining the server I am on? No.

      I played FFXI. I found it exceedingly drab without my friends. Especially given how ridiculously focused on grouping that game became above level 10-15. I want to group with my friends, not some random group of people which is likely to contain at least one idiot who gets us killed numerous times. Even after I could afford to buy world passes (one is not so expensive. buying 10 starts to hurt pretty quickly) my friends didn't want to leave the characters they had been mucking about on and start again at level 1.

      WoW is a breath of fresh air. My friends and I are forming a guild. We group *all the time* even though we don't really need to, we help each other out with quests. It's fantastic. I'll take the lag and moderate downtime gladly as long as they don't fuck around with my social circle.

  4. Server restriction... by ZiZ · · Score: 2, Interesting

    Perhaps Final Fantasy had it right - if they had implemented manditory load balancing on the servers, they probably wouldn't be having these problems. Yes, it sucks in some ways, but if the alternatives are "not being able to play the game" or "being able to play, but you have to wait a week before you can join up with your friends", give me a week late.

    --
    This flies in the face of science.
    1. Re:Server restriction... by oneiron · · Score: 2, Interesting

      Why don't we give Blizzard a chance to come up with their own solutions? I would be willing to bet it will be better than any sort of forced load-balancing garbage. Blizzard delivers....always...so far.

    2. Re:Server restriction... by j.bellone · · Score: 1

      Because Blizzard delivered something so crappy as Battle.net for Diablo 2; that's why we're all skeptical. If you remember Battle.net in it's prime you can remember sometimes waiting long periods of time to connect to a realm. The only problem now is that you're paying $50 and $15 per month on top of that; they should be maintaining these servers better than Diablo 2.

      With all that money that everyone is shelling out ($15 a month is a wee bit more than the rest of the [older] MMORPGs) they should be buying more servers + more bandwidth. They should have enough server capacity to run at 80-90% load; at all times. I don't have the numbers, but with 88 servers that's probably around ~8,000 - 9,000 people per server at all times.

      --
      I'm f#$king magic!
    3. Re:Server restriction... by FerakIII · · Score: 4, Informative

      Just got a reply from blizzard support regarding my query about not being able to register for a little while. In their scripted reply this little bit caught my eye

      "Also, we are currently analyzing the possibility of allowing users to move their character(s) to less populated servers. We do not have an estimated time of when we will be able to provide such a solution, but we would like to emphasize that we will try to provide this solution as soon as possible. We appreciate your patience and understanding in this, and we will be doing everything we can to ensure that your game experience in Azeroth is enjoyable, reliable, and fair."

      This sounds like a step in the right direction to me, as since I finally made it through registration, have been having no problems playing on a low pop server.

    4. Re:Server restriction... by oneiron · · Score: 2, Insightful

      I played Diablo2 on bnet a LOT immediately after d2's release, and I rarely had problems connecting in a timely fashion. There were times that the waits were long, and very rarely, there were scheduled downtimes. Bnet wasn't nearly as bad as it was made out to be, and it improved VERY quickly. Within a couple months, it had evolved into a well oiled machine.

    5. Re:Server restriction... by UziBeatle · · Score: 0



      Hmm, you must live in an alternate reality.

      I was there too. For a good 2 months after Diablo 2 went gold the closed realm servers were virtually unplayable. After about 2 months they got things running much smoother. That said it took a good 3 months for them to get the servers and server code up to snuff, fairly reasonable level of snuff anyway.

      I recall being very disappointed and bitter those first 2 months. I recall giving up for the first 2 months for sure and played the game offline. Least with THAT game one had that option.

      I was really unhappy at paying full bore max price (50 plus dollars at the time as my memory recalls) for the product and having it unplayble as I had expected it to be played, ONLINE via CLOSED realms (so as to avoid cheating asswipes as adverstised on the box).

      This observer can't be surprised they have had massive problems with WoW. I'm not unhappy I came to the conclusion (some years back) it is best to wait at least six months after a product goes 'gold' before considering purchase. For someone like me, experienced, to run out and buy WoW at release would require a level of stupidity even I can not meet.

      To the current crop of WoW whiners (the ones who
      should know better yet for some reason do not) I wave my now empty wine glass at them and toss them some rank mouldy cheese to gnaw on while they huddle and moan in thier damp, piss stained, little corner of the world.

      Oops, there I go being offensive again.

      Sigh.

      --
      Something between the lines jumps out and bites your arm off. Soltan Gris / London
    6. Re:Server restriction... by llevity · · Score: 1

      I dunno, though. What happens if an entire clan that is huge decides to hop servers? They all hop to my smoothly running medium pop server, and all the sudden, my server is crashing and making me wait in line to play. I'm not being selfish here, I'm just advocating that they carefully manage any moves so that it doesn't just move the problem to another server instead of solving the problem.

    7. Re:Server restriction... by Anonymous Coward · · Score: 0

      You are being selfish you low pop bastard

  5. Better than AC... by chris09876 · · Score: 3, Interesting

    Good for them for taking some initiative to limit the damage. I used to play asherons call back when Microsoft was calling the shots. Practically every update they needed to reset the server, do a rollback, etc. At least blizzard is acknowledging the server issues and doing what they can to limit the number of people inconvenienced.

    1. Re:Better than AC... by -noefordeg- · · Score: 1

      What a flamebaiting moronic post!

      So what you are saying is that Microsoft didn't acknowledge the server downtime following a patch?
      Hello!!! They even had text on the login screen, home page and the dev. home page that said people should be careful about playing A LOT the first day after patchday. Not that it happened often. Just a few times did we have any rollback to talk about (because of a bug which allowed almost unlimited platinum scarabs and one duplication bug) and those times everyone recieved some form of compensation.
      At least you didn't have to wait in line for several hours to play. Or having the devs. suggest you play on another server than where all your friends are playing.

      Reading your post give me the mental image of someone running a server saying it's 'up' when it's clearly having problems, which was -NOT- the case with AC.

      Funny you should mention AC because that game had one of the best launces of any mmorpg to date. I know because I played it since late 1999.

      And wtf do you mean be 'reset the server'? I can't imagine.... Do you mean resetting it to day one. Everyone is level 1? What?
      Or do you mean that they maybe turned off and on the server after making a HUGE patch to it? Now that's shocking! Really...

      Just keep on bashing MS, but don't drag the excellent game Asheron's Call into it. To this date Asheron's Call is still the only original mmorpg where player skill mattered just as much as your character skills. So level 100 fighting a level 80 would be certain victory to the level 100.

    2. Re:Better than AC... by DoctaWatson · · Score: 1

      You have to be kidding. AC at its absolute worst did not have daily server outages for over a month. Rollbacks and server resets were almost always due to exploits, and I'll admit they were far too lenient in their punishments.

      Every day in WoW there is a new server issue. At least 10 servers are chronically unplayable. The login server goes down several times per week. Scheduled maintenance causes 16 hours of downtime in the middle of the day EVERY WEEK.

  6. I gave up by zhevek · · Score: 2, Insightful

    I gave up less than a week ago. I have all this free time now, I don't think I will go back even if they get the servers fixed.

    1. Re:I gave up by Kris_J · · Score: 1
      Bah! Free time is overrated. I'm going to take a brief break and power through a pile of books, then I'm going to jump back on and work towards a mount for my druid.

      That's as long as the increase in stability seen over the last 36 hours continues.

    2. Re:I gave up by jephthah · · Score: 0

      you could dust off your old Shadowbane toons.

  7. Korean release unaffected... by Silvers · · Score: 0, Flamebait

    Because they run off different servers located in....

    Korea!

    1. Re:Korean release unaffected... by Anonymous Coward · · Score: 0

      Yeah, but in Korea, only old people play World of Warcraft.

      (I'm sorry! I'm so, so sorry! I'll go kill myself in WoW or something to repent...)

    2. Re:Korean release unaffected... by CrystalArchangel · · Score: 1

      Actually, it's been stated by a Blizzard game rep that in Korea you don't even have to buy the actual box. Anyone who was in the beta over there only has to input their form of payment, and they can keep playing. It was stated that this was actually a fairly common practice in Korea. It's also been stated that under no circumstances will such a thing EVER happen in the US. We will now, and forever, have to buy the box in order to get ahold of the 16ish alphanumeric code needed to activate an account, even if you already have the game installed, via a friend, 10-day free trial, beta installer, etc.

    3. Re:Korean release unaffected... by j.bellone · · Score: 1

      That's because they know our market is stupid enough to buy a MMORPG for $50 even after it costs $15 a month to play. You have to love the idiots in the American population; screwing it over for the rest of us!

      --
      I'm f#$king magic!
    4. Re:Korean release unaffected... by Deekin_Scalesinger · · Score: 1

      Korea's monthly fee is more than $15 US. I forget how much exactly, but enought that in six months they will have payed more than we did for $50.00 + the $15 per month.

      --
      "As the intrepid kobold companion continues his journey, he begins to wonder... if priests raises dead, why anybody die?
  8. Dammit! by Lancaibheal · · Score: 1

    Just as I'm thinking of purchasing myself a copy too!

    Do we know if demand has just been significantly higher than expected, or have Blizzard messed up in some fashion? I know if we hit load problems like this where I work, so soon after launch, I'd be out of the job.

  9. WoW by Anonymous Coward · · Score: 1, Funny
    No word on whether or not this will affect the Korean release.
    It shouldn't be much of a problem, only old people in Korea play World of Warcraft.
  10. More Demand? Less by CrankyFool · · Score: 4, Insightful

    I wonder how this will affect the demand for WoW.

    There's probably ample discussion of this in economics, but it seems pretty clear that some shortage scenarios result in people 'panicking' (perhaps too strong of a term) and really really trying to get whatever it is that's in shortage; I'm guessing there are people out there now who are thinking "OMG, WoW is closed! I've got to see if I can find a copy somewhere near me because I might not be able to get it later!"

    And then, at some point, at significant enough shortages, people just sort of give up and don't care anymore. I'm guessing vendors would love to optimize their shortages to fit between these two points.

    (Case in point: I wanted an iPod Shuffle, and called the Apple store a bunch of times, waiting for a shipment; they finally got one, but all of the Shuffles went to people who had pre-ordered; they were no longer accepting pre-orders, and told me to check in Friday. At that point, I got tired of the whole ordeal and decided not to get a Shuffle, at least any time in the near future. Not that Apple's hurting).

    1. Re:More Demand? Less by Datasage · · Score: 1

      Yes, but i do expect that they will continue selling it within a couple months.

      A couple of stores were charging $150 for the collectors edtion.

      Im planning on starting WOW in april, since i dont have time at the moment, that should give them enough time to get everything working well.

      --
      In America we are imprisoned by our fear of them.
    2. Re:More Demand? Less by Catharsis · · Score: 0, Offtopic

      Smart of you not to buy a Shuffle. There are cheaper flash-based MP3 players with all the same features and far fewer of the same drawbacks.

      I mean, really, why pay more for less? I don't understand this one. I'm sure you can buy white earbuds somewhere else. I heard the thing even has the same DRM restrictions as the iPod!

      How are these selling at all? I mean, really? Could I make a fortune by buying less expensive mp3 players, removing the LCD and slapping them in a featureless white container?

      (Please refrain from moderating this up, particularly if you agree with me, as it is a tangental thread.)

      --

      "The wise man proportions his belief to the evidence." -- David Hume

    3. Re:More Demand? Less by tepples · · Score: 0, Offtopic

      I heard the thing even has the same DRM restrictions as the iPod!

      The only significant DRM restriction in any iPod music player is compatibility with AAC+FairPlay downloads from iTunes Music Store, and its analog output is completely unrestricted. All the other players have DRM as well: compatibility with WMA+MSDRM downloads from Napster Music Store and other "playsforsure" stores. Is there a point that I missed?

    4. Re:More Demand? Less by DarkTempes · · Score: 1

      i have a friend who did exactly that when he heard about it. and for about a week or so now he's been going to every store in town to try and find WoW with no success. poor bugger.

    5. Re:More Demand? Less by Anonymous Coward · · Score: 0

      For me, it's less demand. I've had enough problems with the MMOG(s) that I *DO* play without wanting to go out and try one that I know won't work so well right now. I hope they get it ironed out, I know some people that speak highly of the game. But I learned a while ago to give a new game a few months before I try it. I don't have the compulsive need to be top tier first.

    6. Re:More Demand? Less by b1scuit · · Score: 1

      It's going to be a great month for anyone with an extra copy and an ebay account.

    7. Re:More Demand? Less by Ayaress · · Score: 1

      I called up Media Play (only place in my town that actually kept the game in-stock regularly), and they still have over 30 copies in. If every RPG player in Saginaw buys two, that'll still leave... um... like 20 copies.

    8. Re:More Demand? Less by CAIMLAS · · Score: 1

      Many vendors do that: take, for instance, the release of a new game console. They produce just enough to meet the -very- initial demand, if that, and make everyone else wait. Then, there's an increased demand not only due to the artificial shortage, but also because of the buzz surrounding the shortwage - "OMG, the X Box Xtreme 4 Turbo is so popular it sold out in 4 hours across the nation! It must be super!" - etc.

      If you think about it, warez kind of meets the same conditions. There's no real shortage of it, but the difficulty of being able to find it and gain access to it - especially through some mediums with miniscule bandwidth rates - increases the desire to have it. "OMG, I'm so leet, I got the full release of ${release} in under 3 hours, and before it hit store shelves!"

      Maybe if the corporate world stopped trying to demonize warezers (whatever they call themselves) they'd stop and analyze the situation. Then they'd see that it's economics like they are anywhere else in the world, and learn how to market to that demographic of people.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
  11. Sounds like it's time for a war by Anonymous Coward · · Score: 5, Funny

    Let players kill each other off... and make it permanent. A little population reduction.

    1. Re:Sounds like it's time for a war by vincent404 · · Score: 1

      Only problem with that would be money issue. For there to be permanent kills would drastically effect the people playing the game, there by making less and less users. This was one item that plagued Ultime Online and which made Origins form "PvP free" zones as new players would not even bother playing. I think the way to fix this is the Final Fantasy Online form, though it has issues to. Maybe something more adavanced like your chareter is on one server or something and then is placed into the world, but I would think this would be probably slower.

    2. Re:Sounds like it's time for a war by dabigpaybackski · · Score: 2, Funny
      I've a better idea. Let the disenfranchised hack the servers with an Orcish horde, laying waste as they go. The plan is that they lay seige to some wealthy town and threaten to put all of it's denizens to the sword unless they are allowed to open legitimate player accounts.

      That'll show 'em.

      --
      "OH SHIT, THERE'S A HORSE IN THE HOSPITAL!"
    3. Re:Sounds like it's time for a war by StikyPad · · Score: 4, Funny

      Let players kill each other off... and make it permanent. A little population reduction.

      Good plan. Once the players are dead, Blizzard can just delete their characters!

    4. Re:Sounds like it's time for a war by Anonymous Coward · · Score: 0

      Ghost State: You are dead! To leave this state, please pick up the nearest sharp object and stab yourself with it repeatedly.

    5. Re:Sounds like it's time for a war by Anonymous Coward · · Score: 0

      If the players start killing each other then it will be permanent.

    6. Re:Sounds like it's time for a war by Arkham · · Score: 1

      TRUNCATE TABLE Players;

      --
      - Vincit qui patitur.
    7. Re:Sounds like it's time for a war by Anonymous Coward · · Score: 0

      Ummm, yeah, I think that was the idea.

  12. bandwidth or bugs? by Suburbanpride · · Score: 4, Interesting

    Blizard is not a small company. you would think that they would have the resources to buy the appropriate bandwidth/server capacity. I wonder if this is more of a problem with how the software itself is written. A rewrite in order to scale better is the only I reason I could see for a major delay.

    --
    sorry 'bout the mess...
    1. Re:bandwidth or bugs? by Sycraft-fu · · Score: 4, Informative

      On their site they claim it's a software bug in their backend DB server. The hardware is fine but when too many transactions happen at once the software freaks and it all goes to hell. Now regardless of if it is software, or if the hardware is at it's limits, I have a feeling it'll take a bit to scale up.

      They don't specify, but I suspect by "backed DB server" they mean "IBM zSeries running Oracle" not "Dell Poweredge running MySQL". From the amount of data that goes on, and the fact that multiple actual game servers talk to one backend DB, I'm betting it's big iron from IBM, Sun or the like.

      Well, if it does turn out they need more of that, you don't just get it overnight. Even with commodity PCs it still takes a couple days, usually a week, to get a system to you. For mini-mainframe class hardware, it's a lot longer. Then once you have it you have to get it configured and migrate over the parts of the DB it'll be handling and so on.

      If all that happened in a week, I'd be amazed.

      Personally I'm incluned to believe them that it's a software problem not a hardware one. Assuming they are using a major DB provider, and it would be almost unthinkable that they aren't, they'll get a fix. Again, however, you have to test and work on it. The last thing they want to do is roll out another fix that makes things worse.

      That's what started this whole mess. They were upgrading their servers, hardware probably, to deal with lag. They had a big 16 hour downtime for this. They promised it'd fix all the lag. Well it didn't, and on top of that the game started bombing all the time.

      They don't want a repeat so whatever the fix, I'm sure a little more testing will go in to it this time.

    2. Re:bandwidth or bugs? by Flagg0204 · · Score: 1

      Actualyl I remeber reading somewhere in their forums that they are using EMC (dont know model numbers) with an Oracle DB

    3. Re:bandwidth or bugs? by UpLateDrinkingCoffee · · Score: 1

      I think Blizzard is just more sensitive to quality and the user experience than other vendors... and when they do let a bug slip through, there is generally a patch within days. They realize any new users would probably have a bad experience if they were to start playing today, so they are buying themselves some time so they can deal with the problem. It's kind of refreshing there are still companies out there with high standards.

    4. Re:bandwidth or bugs? by skroz · · Score: 1

      You're forgetting that big customers get big attention. I've had storge vendors respond SAME DAY in times of crisis, bringing equipment from wherever they can just to satisfy a need.

      Normal delivery times can take a long time, sure, but when a vendor can get you to think of the time they saved your ass the last time you had a disaster, they will. Because if you're thinking good thoughts about how they saved your ass, you're probably going to be more likely to buy oodles of hardware in the future.

      --
      -- Minds are like parachutes... they work best when open.
    5. Re:bandwidth or bugs? by PoochieReds · · Score: 1

      I remember seeing a job posting a while back from Blizzard looking for Oracle DBA's, so I believe your speculation of them using Oracle on the backend is probably correct.

    6. Re:bandwidth or bugs? by Torgo's+Pizza · · Score: 1

      Actually, if they're running big iron if they need the servers, they can be overnighted. It'll cost, but every contract I've ever seen worth its salt has that clause written into it. It's saved my company more than once when our ES7000 servers had a few hiccups or a controller board goes bad.

    7. Re:bandwidth or bugs? by Large+Green+Mallard · · Score: 2, Informative

      EMC do storage. Usually attached to computers from Sun/IBM. Oracle would be what is stored on EMC disks.

    8. Re:bandwidth or bugs? by Anonymous Coward · · Score: 0

      You can buy a billion dollars worth of servers and bandwidth, but if the application isn't written correctly, it doesn't matter.

    9. Re:bandwidth or bugs? by RedWizzard · · Score: 1
      You're forgetting that big customers get big attention.
      Blizzard are not big as far as IBM are concerned. They may be visible, but their requirements are pretty light compared to say eBay or UPS.
    10. Re:bandwidth or bugs? by VGPowerlord · · Score: 1

      On a related note, blizzard.com lists job openings for Oracle Database Administrators, among other positions.

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    11. Re:bandwidth or bugs? by mrseigen · · Score: 1

      Oracle is popular for MMOs. I think one of the other big ones (either UO or City of Heroes) uses it.

    12. Re:bandwidth or bugs? by Buelldozer · · Score: 1

      What is saddening to me is that you had to explain this...on /. Gone are the days...

    13. Re:bandwidth or bugs? by Sycraft-fu · · Score: 1

      I'm sure parts can, hell even Gateway has us on a next-day parts onctract. However parts and support are different from a whole new server. IBM will fix their mainframes 24x7, that's hte kind of support demanded. However they will not give you a new one 24x7, that still has to be built as normal.

    14. Re:bandwidth or bugs? by Longstaff · · Score: 1

      For the "size" of the customer, two things matter. One, what support plan has they chosen? I think it's pretty safe to say that they have a 4 hour response plan as that's pretty typical. That means they can have a rep on site to repair / replace in 4 hours.

      Two, how much do they spend. Blizzard may be running on smaller hardware and not spend as much as eBay or UPS, but $6M/month from these machines is enough to shake people up.

      Another thing to consider is whether the fact that Blizzard is managing the hardware themselves or if they outsource the whole bit to an MSP. That MSP may have a much larger buying position than Blizzard.

      Considering the points above, if this were a problem that could be solved by throwing hardware at it, it would have been. The main problem with "backend DBs" is that they tend not to scale horizontally very well. That means that hardware often won't fix the problem - it will only delay the problem. Often that delay isn't appreciable. It's more likely that it's a software bug. Either queries that need tuning or a bit O' code that need a work over.

    15. Re:bandwidth or bugs? by RedWizzard · · Score: 1
      Two, how much do they spend. Blizzard may be running on smaller hardware and not spend as much as eBay or UPS, but $6M/month from these machines is enough to shake people up.
      Where's that $6M per month number from? Is that the subscription revenue? If so, their spending will be a much lower number...
      Considering the points above, if this were a problem that could be solved by throwing hardware at it, it would have been.
      I agree with you. It's not like they've only had a few days, this has been going on for weeks.
    16. Re:bandwidth or bugs? by Anonymous Coward · · Score: 0

      I don't know.
      Having had a few racks inside TeliaNet Haninge/Stockholm (.se), I've seen what B.Net europe looked like.
      We're not talking IBM gear there, that's for sure.
      4u and 2u Compaq Proliant servers were the only thing they used in that colo.
      At the time (less than two years ago), they had 60-something servers, of which 20 were labeled "eur-bnet1", "eur-bnet2" etc, 6 or so labeled "eur-war31".
      The majority of the boxes were for diablo2.
      All the people claiming 88 servers for a persistant world ala WoW is a lot probably need their heads checked.
      Yes, d2 has more players, but wow has a bigger world, and it's bound to be a lot more resource intensive.
      Hint: at the time we were hosted in Haninge, BNet had 8 more racks put in place. I wonder how many they have for wow now?

      -r

    17. Re:bandwidth or bugs? by Lorphos · · Score: 1

      The size of the virtual world is mostly irrelevant. It's just some numbers. Simultaneous player is all what counts and what requires CPU power.

    18. Re:bandwidth or bugs? by Sun+Tzu · · Score: 1

      They don't specify, but I suspect by "backed DB server" they mean "IBM zSeries running Oracle" not "Dell Poweredge running MySQL". From the amount of data that goes on, and the fact that multiple actual game servers talk to one backend DB, I'm betting it's big iron from IBM, Sun or the like.

      Say it ain't so! The price/performance ratio on 'big iron' sucks. When using multiple machines, it's far, far cheaper to simply set up spare systems for failover. To compete effectively with Google for example, buying mainframes with abysmal price/performance would be the only fatal mistake you would need to make in order to lose the war.

    19. Re:bandwidth or bugs? by The-Bus · · Score: 1

      IBM? Wouldn't they just be able to hit big red that 'Help' button?

      --

      Small potatoes make the steak look bigger.

    20. Re:bandwidth or bugs? by Anonymous Coward · · Score: 0

      IBM? Wouldn't they just be able to hit big red that 'Help' button?

      Sense make not you the. Coffee drink to posting before slashdot remember.

    21. Re:bandwidth or bugs? by CommieOverlord · · Score: 1

      Joke right?

      There's a whole of factors that affect database speeds.

      CPU is important. Obviously.

      Memory bandwidth/latency equally so. LARGE amounts of data are likely being used here. This is why Sun is still able to sell systems. Their systems have nice big fat pipes for memory.

      Disk read/write speeds and latency. Changes need to be committed and data needs to be loaded. The CPU may be able to handle a million transactions a second, but if the disk can only handle 50K you're screwed.

      Network bandwidth/latency. Obviously important for distributed databases. Also a factor for accessing storage devices on the network.

      Large database systems need to be carefully designed. Just throwing in more CPU power is pointless.

    22. Re:bandwidth or bugs? by Alban · · Score: 1

      a rewrite!??!? Yeah right!! That would introduce 1000 new bugs. More likely a few issues to hunt down, debug and fix. They are probably pretty hard to reproduce. Give them some slack, the developers working to fix this must be under tremendous pressure.

    23. Re:bandwidth or bugs? by timftbf · · Score: 1

      This assumes your application both *is* highly parallelisable, and if you're running commercial software, that it *has* been made so. (I've probably just made that word up, but you know what I mean).

      Some things are easily split into small chunks that you can throw thousands of commodity boxes at. Google have made this work incredibly well, but their problem-space is rather different to WoW - what one user is searching for has no bearing on what ten million other users are searching for. WoW is a little bit more interactive than that, which introduces fun issues of data coherency that just aren't there for Google.

      To give another example, our systems team at work have some (bought-in) applications that are multi-threaded, *very* CPU hungry, but not clusterable. The "right" answer here is big Sun boxes with lots of CPUs and lots of memory. The "bang per buck" is less on paper, but the point is that you need all that "bang" on the same machine.

      I haven't done anything more than very shallow fiddling with Oracle, so I have no idea if it clusters nicely or not, or whether it's appropriate to an MMO scenario.

      Neither big iron nor commodity cluster are the One True Way - they're both appropriate solutions to different classes of problems.

      TTFN,
      Tim.

  13. The Power of Penny Arcade by xCepheus · · Score: 1, Interesting

    Penny Arcade dubs WOW "Game of the Year."

    Penny Arcade blasts WOW for technical difficulties and discusses recinding "Game of the Year" status.

    Blizzard pulls game from shelves as part of an attempt to fix the technical difficulties.

    I'm not saying they were the sole reason for Blizzard's actions but I'm sure they played a role... A LOT of gamers frequent P-A.

    1. Re:The Power of Penny Arcade by pdawson · · Score: 1

      Actually, this is NOT news. WOW Community Reps have been saying this since the begining of the year, at least.

      They bought X amount of hardware to support Y players, and made roughly Y boxes to ship to stores.

      They're not doing another production run of boxes until they have the back end hardware in place to support all the new customers.

    2. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      Umm...no. o_O

    3. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      Penny Arcade critiques WoW.

      Blizzard executives say "What? Oh that web site? Is that so? Anyway, what were we talking about?"

    4. Re:The Power of Penny Arcade by Altima(BoB) · · Score: 1

      Hmmm, somehow I think that one of the most popular, long-running and influential web-comics who were actually commissioned by Blizzard to create several pages of comics for the World of Warcraft strategy guide after waxing lyrical about the beta juuuust might get Blizzard's attention when they turn their admiration into unbridled disgust.

      Just a hunch.

      --
      Yup...
    5. Re:The Power of Penny Arcade by FerakIII · · Score: 1

      And the answer is "We were talking about the web site that has the power to make a game sell another 10000+ copies just because they said it was good. That was what we were talking about. The website that over half our target audience takes as gospel." Not to say the that the pull from shelves is anything to do with Penny Arcade, but if a Blizzard Executive dismissed PA as having no influence, they would be decidedly wrong.

    6. Re:The Power of Penny Arcade by ancarett · · Score: 1

      I don't think so. . . Blizzard's reps on the forums had already indicated that more games wouldn't be shipping days before the guys at P-A rescinded their award. See Caydiem's comment in this WoW Official Forum Thread dated to the 14th (and I've seen similar comments in earlier threads, just can't find them right now).

      --
      ancarett, historian and zombie gamer
    7. Re:The Power of Penny Arcade by ciroknight · · Score: 1

      Personally, I believe that this is just the first news of it being pulled from stores, and that it's actually taken place for quite a while. I've been looking since I played WoW at my friends house over Christmas, and have failed to locate a single copy in the cities of Berea, Richmond, Lexington and Louisville, Kentucky since. Either the game's been so successful that everywhere in Kentucky has simultaniously sold out, or Blizzard voluntarily held back shipments after Christmas to allow for balancing of the servers before admiting the next wave of players.

      --
      "Victory means exit strategy, and it's important for the President to explain to us what the exit strategy is." G.W.Bush
    8. Re:The Power of Penny Arcade by Qzukk · · Score: 1

      If you've been paying attention at all to your webcomics, you'd be noticing the number like this one discussing the fact that the boxes ran out weeks ago.

      I'm sure Blizzard knows what kind of press they get from PA and have a pretty good idea of their influence on gamers. However, in this case, the decision was made a long time ago and they're just announcing it to the public.

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    9. Re:The Power of Penny Arcade by geckofiend · · Score: 1

      Except that it was annouced BEFORE the PA slam. This article is old news.

    10. Re:The Power of Penny Arcade by DAldredge · · Score: 0, Flamebait

      How is a comic that looks like it was draw by Cartman and thinks that using every four letter word make up for their lack of drawing/writing skills ever deamed influential?

      A lot of people read it but that doesn't make it influential.

    11. Re:The Power of Penny Arcade by karnal · · Score: 1

      Simple.

      It can be deemed influential if it is the opinion of the poster that it's influential.

      Just because you don't think so (and probably a majority of the world....) doesn't change anyone else's opinion in the slightest.

      OK, so I'm bored in a training class, so I'll stop feeding the trolls.

      --
      Karnal
    12. Re:The Power of Penny Arcade by BobNET · · Score: 1

      A lot of people read it but that doesn't make it influential.

      Sort of like Slashdot?

    13. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      "A lot of people read it but that doesn't make it influential." Yet you always cite the initial sales of World of Warcraft as proof that Blizzard must be doing something right. Lots of readership != influential but lots of sales == WoW is "TEH AWESOME"!?

    14. Re:The Power of Penny Arcade by cgenman · · Score: 1

      I've never been inside of a game company here in the US that didn't have at least one Penny Arcade reference up somewhere.

      In gaming circles, that makes it influential.

    15. Re:The Power of Penny Arcade by StikyPad · · Score: 1

      A LOT of gamers frequent P-A.

      That's the software companies' fault for allowing downtime in the first place. If they'd keep their servers up, the gamers would have no time to visit a website.

    16. Re:The Power of Penny Arcade by tuba_dude · · Score: 1

      Influental: "having or exercising influence or power" Influence: "to exert an influence upon; to modify, bias, or sway; to move; to persuade; to induce." By the definition, PA does have influence. Intellegence or political correctness has nothing to do with their ability to influence people. There is a multitude of gamers out there that will listen to PA when they say "good game" or "bad game."

      --
      "The government of the United States is not, in any sense, founded on the Christian religion."
    17. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      You had my attention at "popular, long-running and influential" but then lost all credibility by appending "web-comic" to it.

      Penny Arcade ain't no Doonesbury.

    18. Re:The Power of Penny Arcade by jim_v2000 · · Score: 1

      Uh...Penny-who? This gamer doesn't frequent that site...

      --
      Don't take life so seriously. No one makes it out alive.
    19. Re:The Power of Penny Arcade by CosmeticLobotamy · · Score: 1

      Yes. That must be it. A game that makes its money based on people continuing to play is trying to fix the huge problems that are making people walk away because a comic strip on the internet was mad at them.

      William of Ockham would punch you, sir or madam.

    20. Re:The Power of Penny Arcade by sgtsanity · · Score: 2, Insightful

      Blizzard hasn't made any copies since the launch. It became exceedingly hard to find in some areas weeks before PA even started chirping about the problems.

      Penny Arcade has been incredibly influential in the past, especially when running the "Child's Play" drive, but this particular time they were with the curve, not leading it.

    21. Re:The Power of Penny Arcade by Mercano · · Score: 1

      Its not the comic itself thats influential. Yeah, its entertaining, but what I really check the website for are the newsposts. Basically blog entries, yes, but they come from a (sorta) regular gamer, telling about the new cool game. Yeah, Gabe and Tycho have contacts "on the inside" and get to play with all sorts of neat stuff before we do, and they seem to have way more time to devote to gaming then I can ever seem to arrange, and they can bring webservers to their knees almost as easily as slashdot just by posting a link, but they are still, to me at least, just regular guys, telling me what games they are playing, and who's server are taking all the fun out of it.

      --
      #include <signature.h>
    22. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      So the Penny Arcade clones are reporting the same new as Penny Arcade?

    23. Re:The Power of Penny Arcade by Warskull · · Score: 1

      With the state of most game review sites and magazines (95%+ are considered worthless.) Penny Arcade pulls a lot of weight. If they say a game is good it can definately influence sales. Two examples of this are Rez and Katamai Damacy. These are games a lot of people wouldn't think about buying, but have had a great deal of success due to word of mouth. Penny Arcade was definately part of that. Equally so Penny Arcade coming out and saying a game has issues can take a considerable chunk out of sales. They have a long running history of being truthful about games and that has given them quite the reputation.

    24. Re:The Power of Penny Arcade by DAldredge · · Score: 1

      Yes - like /. /. really accomplishes little when it comes to things getting changed. Just look at how much the *BSD's got accomplished in regards to distribution of WiFI firmware while all the bitching on /. didn't accomplish a thing. /. = mostly talk, not much action.

    25. Re:The Power of Penny Arcade by code-e255 · · Score: 1

      Penny Arcade is a geek gamer site, not a "normal" gamer site. What I'm saying is, the gamers who actually give a sh*t about Penny Arcade probably play Tux Racer or Soldat or Minesweeper. Large corporate gaming sites like GameSpy, GameSpot or IGN are probably quite a bit more influential.

      But anway... Blizzard doesn't need gaming sites to tell them they've got a problem. If you have a look at their forums, you see dozens of people being critical every minute of every hour of every day. Those are the people Blizzard cares about, actual customers, not Penny freaking Arcade.

    26. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      I've never been inside of a game company here in the US that didn't have at least one Penny Arcade reference up somewhere.

      In gaming circles, that makes it influential.


      Like Dilbert influences companies? Having employees or even managers appreicate your humor doesn't imply influence.

    27. Re:The Power of Penny Arcade by Anonymous Coward · · Score: 0

      DAldredge = mostly talk, not much reality.

  14. As good as it is to make money by Datamonstar · · Score: 4, Interesting

    It's gotta feel damn good to actually pull your product because too many people want it. Seriously, this problem has gotta be the "best" problem Blizzard could have had with this game.

    --
    The eternal struggle of good vs. evil begins within one's self.
    1. Re:As good as it is to make money by nuclear305 · · Score: 3, Interesting

      " It's gotta feel damn good to actually pull your product because too many people want it. Seriously, this problem has gotta be the "best" problem Blizzard could have had with this game."

      No, it better be the WORST feeling for them. They can't even keep the servers up for the existing players to play.

      Many will tell you that the servers were "down" from Thursday through Sunday regardless of whether or not the official status was "up." That's in addition to the 16 hours of scheduled downtime on Thursday.

      The kicker? The 16 hour downtime to fix the problem actually made it even worse. That's when they introduced even more population caps without first informing the customers. Now players can sit in queues for anywhere between 1 to 3 hours...and if they're lucky enough to wait that long and log in, they may get 10 minutes of actual playtime before they get booted out of the game or lag out and forced to sit in the queue yet again.

      This isn't just a problem for the high population servers, it's affecting even the low population servers. What does this mean? Nobody but Blizzard themselves can say with any certainty...but I'm willing to bet this has nothing to do with the popularity of the game and how many copies were sold. My guess is they have a poorly designed backend/database system that is simply broken and cannot be fixed even by throwing more hardware at the issue.

    2. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      Errr..no. Not being able to back out of the driveway because palettes of crisp currency are blocking my new Maserati would be a better problem to have...

      Money fight!!!!!

    3. Re:As good as it is to make money by YOU+LIKEWISE+FAIL+IT · · Score: 1

      Seriously, what realms are you folks seeing all these problems on? My one ( a high pop RP server ) occasionally lags, particularly around Ironforge, but I'm not seeing any of the queue bullcrap ( except once, before the recalibration of the caps... I was fifth in the queue and was in in under a minute ) or other teeth-gnashing difficulties everyone else is complaining about.

      --
      One god, one market, one truth, one consumer.
    4. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      Same here. I play on a high pop PVP server and have had some lag.. but none of this terrible downtime (And I played alot last week).

      I call FUD ;/

    5. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      I play on Boulderfist, which according to www.wowcensus.com is the lowest pop, and I haven't had any problems. Started on another but dropped him when the pop there went to medium. Its all the people who HAVE to have people around on a high pop to fight with that caused problems. If everyone had joined low pops or had taken the recommended server assignment (when my brother started him it actually recommended the one I was in) then we would have a more equal server load. ofcourse Bliz could have also had limits on how many can make an account per realm but they didn't.

    6. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      I play on a medium population server and haven't seen any problems outside the scheduled downtime.

    7. Re:As good as it is to make money by SamNmaX · · Score: 3, Funny
      It's gotta feel damn good to actually pull your product because too many people want it. Seriously, this problem has gotta be the "best" problem Blizzard could have had with this game.

      It was a catastrophic success!

    8. Re:As good as it is to make money by MrWa · · Score: 1
      It's gotta feel damn good to actually pull your product because too many people want it. Seriously, this problem has gotta be the "best" problem Blizzard could have had with this game.

      That has to be the worst feeling - knowing that you could be making sales but can't, even though the demand is there, has to be extremely frustrating.

    9. Re:As good as it is to make money by UziBeatle · · Score: 0



      HUSH.

      What, you want them all to come to your server and muck it up? HUSH.

      --
      Something between the lines jumps out and bites your arm off. Soltan Gris / London
    10. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      Ther server I'm on, Laughing Skull, a central coast PvP server (averages medium population) has had 0 down time as far as I can tell. I did not get the "16 hour downtime" on Thursday, nor did I have *any* interrupted play over the past weekend.

      I originally had a character on Blackrock, but once I started hitting queues my friends and I switched servers. Best fucking move we've made. We still have an awesome time, no lag, and with how quick the level treadmill is at the earlier levels, it was quick to get back into things.

      I understand that for a larger guild, or if you've already reached level 60, that would be a harder decision, but with all that extra time you'd be able to spend PLAYING the game... I'm sure you catch back up to your old char's stats in no time.

    11. Re:As good as it is to make money by ejito · · Score: 1

      I play on a low population server and we don't have queues. We still get lag, but really, it's nothing to really take away from my overall game experience. Dying isn't that big of a deal, so i just get back to my body (and if there's lag wait a minute or two) and res, and forget about it. People who are saying it's unplayable are on the very high population servers.

    12. Re:As good as it is to make money by CSchiewek · · Score: 1

      I'm on a low population server and I haven't experienced any of the problems that have been mentioned. But heck, I was smart enough to sign up on the server with the LEAST amount of people on it...

    13. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      Many will tell you that the servers were "down" from Thursday through Sunday regardless of whether or not the official status was "up." That's in addition to the 16 hours of scheduled downtime on Thursday

      Man WoW really is an EQ killer. I think that even beats weekly "patch day" disasters.

    14. Re:As good as it is to make money by warnerve · · Score: 1

      I play on a low population server and almost never encounter these problems. My recommendation to new players would be to join a low pop server. If you want to make double sure you avoid all lag, join the horde on a low population.

      If you go to the Blizzard forum you will walk away thinking you would be better off getting a real life. Don't let this jade you too much.

    15. Re:As good as it is to make money by Anonymous Coward · · Score: 0

      It must be annoying to get so many fucking idiot "It works for me" posters to your comment.

    16. Re:As good as it is to make money by KillerDeathRobot · · Score: 1

      He wouldn't have gotten them if he hadn't specifically implied that it was affecting all servers.

      --
      Thinkin' Lincoln - a web comic of presidential proportions
    17. Re:As good as it is to make money by Rakarra · · Score: 1
      FUD? You are simply lucky.


      Silver hand, the realm I play on, is #2 on the population list, and several days ago was subject to the dreaded queue. It took me 63 minutes to log in, and some of my friend even longer. Just because you haven't been hit with the problem doesn't mean it didn't exist...

  15. B.Net by FiReaNGeL · · Score: 2, Insightful

    I would have thought that Blizzard had more experience handling a massive amount of players. If I remember they had the same exact kind of problem with Warcraft III on Battle.net, underestimating demand, creating endless queues to join a game. The fact that they have to pull the game from the shelves is surprising; it shows that they don't have the control of the situation, and that they don't plan to in the near future. Of course, it could be a marketing ploy, to create demand by rarity, but I doubt it. It's producing a very bad image for Blizzard.

    Meanwhile, players are still beta testing, but for 15$/month.

    1. Re:B.Net by Peyna · · Score: 1

      Meanwhile, players are still beta testing, but for 15$/month.

      Name one computer software product that did not require some form of patch or update within one year of being released due to the discovery of bugs by users?

      --
      What?
    2. Re:B.Net by cato+kaze · · Score: 1

      The difference is, most of the problems are due to overloads on servers causing lag, not bugs in tthe game. There arent endless, or for the matter even existing queues on most WoW servers, and on most of the servers there is no problem. This is not nearly as bad as when gravity charged 12 bucks a month to beta test ragnarok online when it was full of bugs and hacks. In fact, as a WoW player, I am quite happy with Blizzard. (Keep in mind I play on Stonemaul, the lowest population server, but most of the servers are low pop)

      --
      Those who study history are doomed to watch others repeat it.
    3. Re:B.Net by Anonymous Coward · · Score: 0

      1. Whenever a realm goes down, Bizzard gives you free time for when you were unable to play. They just gave everyone 2 free days for 12 (out of 88) realms being down for a day.

      2. A lot of the realms, with a low or medium population, do not have any queues or lag, or downtime. Of course, now I'm afraid to name my beloved realm, in fear that every slashdotter will join, causing said problems.

      I'm proud of Blizzard. They know they have a problem on their hands, and are trying to fix it. Even pulling the game from shelves and giving people free time in the process. This would be an even better situation if they let players have a one time migration to the less populated realms.

    4. Re:B.Net by Anonymous Coward · · Score: 0

      WoW played better in Beta than most MMORPG's do in full release. (Horizons, Anarchy Online come immediately to mind; I understand UO wasn't exactly smooth at first either.)

      Blizzard is cutting off their new player base, however temporarily, for the sake of their current players. They aren't making the usual "we have your money already, so screw you" motions of other gaming companies. To me, they're producing a rather -good- image for themselves.

    5. Re:B.Net by j.bellone · · Score: 1

      Microsoft Windows XP.

      It creates its own bugs and reports them back via that nice little "Send Bug Report" form. Innovation. Just wait until Longhorn.

      --
      I'm f#$king magic!
    6. Re:B.Net by antifoidulus · · Score: 1

      Heh, Blizzard really should have done the open beta/load testing for more than a week though. Given the extremely slow download, most people(myself included) didn't really get to play much. By extending the beta and having a better distribution method, they could have probably forseen a lot of these problems in advance.

    7. Re:B.Net by VoidWraith · · Score: 0

      Compared to most MMORPGs, WoW has been VERY well polished from day one. Consider all the quest text, consider all the items, the world, it all feels more or less done, except for a few things like the PvP honor system.

      And in WoW, when there's a gameplay bug, you don't bang your head against the desk (ie EQ), you come back and do something else.

      I play WoW, I haven't experienced anything further than lag, and that only happens on one of the two servers I play on.

      I know being able to get a hold of the game has been an issue since the week after New Years when a friend of mine was trying to get a copy. They were back for a while though, and he got ahold of it no problem. Unfortunately he had a media problem! So I let him have my install discs and all went smoothly. In any case, WoW is worth $15/mo. Its worth more than any of the other MMORPGs I've played.

    8. Re:B.Net by dogbowl · · Score: 1

      solitare

      --

      These pretzels are making me thirsty.
    9. Re:B.Net by MikeBabcock · · Score: 1

      qmail

      --
      - Michael T. Babcock (Yes, I blog)
    10. Re:B.Net by Progoth · · Score: 1

      since qmail isn't open source, it was a little bit more difficult to find this:

      19960124 qmail 0.70, beta
      19961221 qmail 0.95, gamma

      so 2 = releases = 25 within the first year

      perhaps you were just joking

    11. Re:B.Net by MikeBabcock · · Score: 1

      Umm, qmail is very open source. qmail has never been anything but open source. It may not be "free software" but it is most definately open sourced.

      For what its worth, you asked about "within one year of being released due to the discovery of bugs by users"

      The beta and gamma versions obviously don't count (WoW had a beta period as well). "Since release" would obviously be versions 1.0 to 1.03 (present) in the case of qmail.

      According to LWQ, "Version 1.0, the first general release, was announced on February, 20, 1997. The current version, 1.03, was released on June, 15, 1998"

      That said, it did have updates, but I can't say that any of them were because of bugs discovered by users.

      See also the qmail challenge for information about the lack of security related bugs found in qmail (ever).

      --
      - Michael T. Babcock (Yes, I blog)
  16. Hm... by Anonymous Coward · · Score: 0

    Looks like the dwarf-terrorists won

  17. Now that's a first... by Alwin+Henseler · · Score: 1

    A piece of software that can be multiplied infinitely, running 'out of stock' ;-)

  18. Has anyone updated bnetd yet? by NoMoreNicksLeft · · Score: 1

    We could just set up our own servers...

    1. Re:Has anyone updated bnetd yet? by Anonymous Coward · · Score: 1, Informative

      No, you couldn't; most content is entirely server side. You could probably get terrain off the client pretty easily, but the quest information simply isn't on your end. Nor are the other creatures, any scripting, ect. I hope you like peace and quiet, because its all you'd have.

    2. Re:Has anyone updated bnetd yet? by Anonymous Coward · · Score: 0

      You could say that of many MMORPGS, but the UO emulation scene is alive.

      There are people out there who will gladly add content to emulated servers.

    3. Re:Has anyone updated bnetd yet? by NoMoreNicksLeft · · Score: 1

      Sounds like a fun project then. Too bad a lawsuit would squash it.

  19. I hope this sort of thing catches on! by IchBinEinPenguin · · Score: 4, Funny

    Maybe MS will stop selling Windows until its problems are fixed :-)

    1. Re:I hope this sort of thing catches on! by TheDauthi · · Score: 1

      MS is sure to need money to help finish longhorn by 2010...
      (Couldn't resist)

  20. Actions not words by genessy · · Score: 1

    I'm honestly suprised that Blizzard is taking such an initiative with their server problem. I still don't think that there will be a satisfactory resolution until paying subscribers actually stop paying due to the poor performance. Pardon me, but right now, you're all Blizzard's bitches until you're unsatisfied enough to actually stop paying to play an game with such a poor uptime track record.

    1. Re:Actions not words by melikamp · · Score: 2, Interesting

      I've been playing from day one (and a few months before that -- in demo) and let me just offer you my subjective experience. As soon as the problems surfaced on a number of Western servers, Blizzard suggested players to spread out without regard to the time zones, and they promised that the choice of a server in a different time zone will not affect the performance. I did just that, (moved to Sargeras, in central time) and did not experience any significant outages ever since. Little annoyances are abound -- mostly related to a huge population in the capital cities, and small outages still happen from time to time, but there was ultimately nothing that caused me to think "OK, I want my money back". If anything, I played too much :-)

      I think Blizzard is doing the right thing now, aiming to satisfy its current customer base, while sacrificing some of the profits they could make on additional sales. As a current customer, I give them two thumbs up.

    2. Re:Actions not words by Aadain2001 · · Score: 1

      I think you are expecting the problem to be along the lines of a lazy engineer/sysadmin that just doesn't want to spend the time/money to fix an obvious problem. They are working very hard and it's the kind of problem that takes a bit of time to completely get rid of. As soon as they do, WoW will be as great as all us paying customers know it is. Give them more time and they'll get it.

      --
      Space for rent, inquire within
    3. Re:Actions not words by genessy · · Score: 1
      I wrote this comment due to repeatedly having to listen to my roommate complain and following news articles detailing the mass amounts of complaints on forums everywhere. I guess I was just a bit tired of hearing all the complaining with noone willing to take the ultimate step of cancelling their subscription.

      As for the advice to move to a server in a different time zone, that's what has caused most of my roommate's complaints, as we are in the Mountain time zone. Now not only are the high population area servers maxed out, but our little low population servers are as well.

      I do believe this was very poor planning on Blizzard's part, and there's really no excuse. I am glad to see that they are taking some steps to rectify the situation. Only time will tell if they will do enough without having a serious threat to their income.

    4. Re:Actions not words by Anonymous Coward · · Score: 0

      If a low pop server is "maxed out", it is no longer, by definition, a low pop server.

    5. Re:Actions not words by genessy · · Score: 1

      True, but if you read previously in the sentence, I made reference to "high population area" (geographic location), not the population of the server. I didn't realize I'd need to further qualify the words "low population" in the same sentence.

    6. Re:Actions not words by Anonymous Coward · · Score: 0

      But here on /. customers don't matter. The only obligation Blizzard has is to maximize imediate value for shareholders. If they are not making money at all costs, ethics be damned then they are not maximizing shareholder value.
      Clearly Blizzard does not believe in the invisable hand free market to make things come out right and is now resorting to comunism and other controls to try to destroy capitalism.

  21. I'm a consultant, and I'm here to help you by ScentCone · · Score: 5, Funny

    What they need is a more scalable enterprise solution.

    --
    Don't disappoint your bird dog. Go to the range.
    1. Re:I'm a consultant, and I'm here to help you by Astaroth33 · · Score: 1

      A 'best of breed' solution that facilitates synergy and the maximization of ROI. Blizzard needs to drill down and focus on their core competencies, and start thinking outside the box.

    2. Re:I'm a consultant, and I'm here to help you by DAldredge · · Score: 2, Insightful

      That would have been much better if you had used the P word...ParADIGUM :)

    3. Re:I'm a consultant, and I'm here to help you by AndroidCat · · Score: 1

      It's a sign of the times.

      --
      One line blog. I hear that they're called Twitters now.
    4. Re:I'm a consultant, and I'm here to help you by 47Ronin · · Score: 1

      Xserves? :)

      --
      Those who laugh at you for you having a Mac.. are the people who constantly call you to fix their PC.
    5. Re:I'm a consultant, and I'm here to help you by Anonymous Coward · · Score: 0

      Well of course, they wouldn't be a real consultant unless they sell you an over priced and under performing solution that they get commissions from!

    6. Re:I'm a consultant, and I'm here to help you by ScentCone · · Score: 1

      Actually, sir (or should I call you Mr. Anonymous Coward?), I actually am a consultant, and was having a bit of fun with the marketing people, really.

      Now, let's see... how does a consultant get hired? Just like anyone else you pay to do work, you check their references. If a consultant consistently sells the wrong thing, he's out of business. If he charges to much, he's out of business. If he can't actually make any money, he's out of business. It's called capitalism... the people with the right thing to sell, at the right price, who can thrive doing so, are the ones who get to keep doing more it. It's fun to poke fun at any by-the-hour professional, but the world would have a hard time functioning with plumbers, doctors, mechanics... all people with whom you consult, and who sell you their services. Careful! Your alternative to consultants is to have someone with those skills working for you full time - something most small companies can't afford.

      --
      Don't disappoint your bird dog. Go to the range.
    7. Re:I'm a consultant, and I'm here to help you by mink · · Score: 1

      You forgot the hookers. Probably the oldest and most important by-the-hour profession.

      --
      Well I've wrestled with reality for thirty five years doctor, and I'm happy to say I finally won out over it.
  22. Not at all by Sycraft-fu · · Score: 5, Informative

    I play WoW and I can say that the situation is/was unacceptable. The game was crashing all the time, like 4+ times per day, and the database would roll back to a much earlier state (meaning all progress since that point wsa lost). To fix that, they implemented server caps and a line that could take TWO HOURS to get in and play. Sorry, that shit doesn't fly, I am not going to pay to wait in line to play a game. I was ready to cancel my account.

    However, they've been making strides in fixing the problem. There are still lines, but they are much shorter (minutes long instead of hours) and the servers seem to have stabilised. Ok, that's good, but not good enough. There need to be NO lines and the servers need to BE stable.

    According to Bilzzard, it's all related to peak load on the servers, and is a fixable problem. So I agree with their decision: fix it, then resume sales. Don't sell more copies, make things worse, and lead to people leaving.

    They aren't saying "you can't come and play here". they are like ar estraunt saying "I'm sorry, we are full and completely booked, you'll have to wait until later to come eat here."

    I have no doubt they are eager to resume sales as soon as this problem is fixed. I'm betting it will be sooner rather than later. They claim it's a software bug on the DB servers causing them to freak when there are too many transactions, even though the hardware can handle it. I imagine if the hardware does turn out to be the limitation, they'll throw more hardware at it. Remember we are talking a $100 million revenue stream at the current subscriber level. It is in their intrests to spend money to maintain that, and allow it to grow even further.

    1. Re:Not at all by aichpvee · · Score: 1, Insightful

      They should stop charging players who already have copies until they fix their problems.

      --
      The Farewell Tour II
    2. Re:Not at all by zaffir · · Score: 2, Informative

      Exactly. I've been playing WoW since the beta, and have been following the community just as long. The game's sales have blown Blizzard's predictions away. They had to add new servers the day after release because there were so many people buying/playing it. And the holidays doubled that already enormous player base.

      --
      "Upon attaching the waterblock to my penis, I began to notice that I know nothing about computers." -- JRockway
    3. Re:Not at all by RvLeshrac · · Score: 3, Interesting

      Actually, the current monthly WoW take is ~$6 million.

      Releasing the game in Korea may improve that stream, but unless they have plans for cafe usage... not by much.

      Aside from all that, someone on Evil Avatar pointed out that WoW has ~85 servers, and FFXI has 33. WoW has all these problems, FFXI doesn't. Yet FFXI has 200,000 more subscribers, not limited to the US. The lag on FFXI is almost nonexistent, only rearing its ugly head when you enter an area with an obscene number of people.

      --
      This signature does not exist. It has never existed. It is all a figment of your imagination.
    4. Re:Not at all by Issue9mm · · Score: 1

      I just have to wonder why they don't release the game, and only allow new character creations to be done on a lower population server.

      I bought WoW on release day, and had it running as soon as I got the game out of the box (having already had the beta client installed), and I've only had marginal issues due to picking lower population servers.

      If you really want low server load, switch over to an RP server. The crowd can be a little kooky at times, but the smoother gameplay is easily worth it.

      -9mm-

    5. Re:Not at all by StikyPad · · Score: 2, Funny

      All my foes are spelling or grammar Nazis.

      All your foes are belong to us.

    6. Re:Not at all by coopaq · · Score: 0, Troll
      They should stop charging players who already have copies until they fix their problems.

      Hahahahahahahahahahahahahahah!!!!!!!!!!!!

      oh... you're serious?

    7. Re:Not at all by kd5ujz · · Score: 1

      Well, as a rule of thumb, they should make sure there servers will be enough for each boxed copy they Produce, not sale. This will give you some headroom, and make damn sure you dont oversale your predictions, because you cant. If a box is sold, the server should ALREADY be able to support that user. If its downloadable, thats another story, but since they stated Christmas sales, and parents are leary of using a credit card on the internet, its pretty easy to assume these WERE boxed copys.

      --
      -William
      God is everything science has yet to explain.
    8. Re:Not at all by aichpvee · · Score: 0
      That's why I used should: "Used to express obligation or duty: You should send her a note."

      If their customers had any respect for themselves and the value of their money they would stop playing. But that's not likely to happen in these days of welfare queens voting for republicans, now is it?

      --
      The Farewell Tour II
    9. Re:Not at all by Brackney · · Score: 1

      Well Blizzard kind of offered an olive branch. They're crediting all players w/ 2 days of free play due to the recent server problems - info on the official WoW page.

      For what it's worth, play on my server has been nearly perfect. I've been a very happy customer so far.

    10. Re:Not at all by Zondar · · Score: 2

      "If you really want low server load, switch over to an RP server. The crowd can be a little kooky at times, but the smoother gameplay is easily worth it."

      Please don't. If you don't want to actually Role Play your character (thus the RP server designation, the extended ruleset, the expectations of behavior, then please don't join an RP server.

      If you can't chat in complete sentences, please don't join an RP server. It's not an environment for d00dz looking for ph@t l3wt. kthxbye.

    11. Re:Not at all by happyemoticon · · Score: 2, Insightful

      I've only been playing the game off and on at my friend's house, but I've decided that I'm going to wait until at least midway through the semester, both for scholastic reasons and because I want it to be stable when I do decide to play.

      But, to Blizzard's credit, they are doing this smart. This is their first foray into the MMORPG world, and they don't want what has happened to the others to happen to them: a launch disaster, leading to public embarassment and thousands of angry subscribers. If I remember correctly, there hasn't been a really smooth launch in the history of the genre. Rather than let the greed of corporate immediacy taint them, they're actually planning for the future! Fancy that. You know they're planning for an expansion pack at some point (because that's just how Blizzard works, come on - and the current level cap is such a weird number: 60?), so the eyes of the world are really upon them.

      Part of the problem is that the big servers get most of the traffic. I was able to play very well on one of the lower-volume servers, but I anticipate that the current disparity will remain. When you're going to a party (for the sake of the analogy), you don't head to your buddy's dinner get-together when Marti Gras in New Orleans is down the street.

    12. Re:Not at all by Anonymous Coward · · Score: 0

      I have plenty of respect for myself.

      That's why I chose a low population server, and play without issue.

    13. Re:Not at all by Spleener12 · · Score: 2, Insightful

      They are, to an extent- they just gave two free days of playtime (basically, delayed their next monthly charge by two days) to everyone who had an account to make up for the server outages. They did the same thing a couple of months back as well, I think.

    14. Re:Not at all by superpulpsicle · · Score: 1

      I was ready to try this game until my friend said he lost 2 hrs of progress via a database roll. I thought he was kidding until I read these articles.

    15. Re:Not at all by Issue9mm · · Score: 2, Interesting

      I absolutely respect the rules of RP, and even keep in character until the other person breaks out. I certainly don't want to step on anyone's fun, but I'm mostly just there to play, not to interact a great deal. I have friends and family playing on the same server as I, and we're content to party almost entirely with ourselves, and will keep in character (tho admittedly milder than some of the... more serious RPers) when we interact with others.

      That said, I wholly support the parent's statements, and think that it's ridiculous when people go there just to rile up the less casual RPers. RP debates in general chat aren't fun for anyone.

      -9mm-

    16. Re:Not at all by Omniscientist · · Score: 1

      Database rolling back to an earlier point? We used to call that a "time warp" in Ultima Online. When that game was in its earlier stages (which was, IMO, the best MMORPG ever available, too bad it went so downhill), it would experience database rolling quite often. It was really a pain, however it was quite sweet if your character ever died and lost all his inventory right before a server crash. When the server would come back up you would have your health and stuff back.

    17. Re:Not at all by melikamp · · Score: 1

      You know they're planning for an expansion pack at some point (because that's just how Blizzard works, come on - and the current level cap is such a weird number: 60?) Was a 99 cap in D2 any less weird? ...I should say, is it?

    18. Re:Not at all by TCM · · Score: 1

      So they learned absolutely nothing from D2? First they let the servers crawl just to implement huge queues? Been there done that..

      --
      Of course it runs NetBSD. BTC: 1NT7QvbetmANwaMzhpVL6
    19. Re:Not at all by HybridJeff · · Score: 1
      "For what it's worth, play on my server has been nearly perfect. I've been a very happy customer so far."

      Its been the same way for me. The only time Ive had trouble was on the second day after release. It was a lagfest then, but its been perfect since.

    20. Re:Not at all by bonzoesc · · Score: 1

      "This is their first foray into the MMORPG world, and they don't want what has happened to the others to happen to them: a launch disaster, leading to public embarassment and thousands of angry subscribers."

      Wouldn't huge stability issues, outages, and login queues two months after release construe a disastrous clusterfuck launch?

    21. Re:Not at all by Peyna · · Score: 1

      # of subscribers != # of concurrent users online.

      I'm willing to bet that WoW has more than twice the number of people logged in and playing at any one time than FFXI.

      --
      What?
    22. Re:Not at all by Unoti · · Score: 1

      Wouldn't huge stability issues, outages, and login queues two months after release construe a disastrous clusterfuck launch? No, not really. There have been problems, but they aren't as severe as what we've seen in some other game launches such as Asheron's Call or Star Wars Galaxies. The game itself is so good and so popular that it's magnified the problems.

    23. Re:Not at all by Anonymous Coward · · Score: 0

      I pray that English is your third language or something, but deep down inside I know it's just not true.

      STOP KILLING OUR LANGUAGE!

    24. Re:Not at all by UziBeatle · · Score: 3, Funny


      Hey, his sig explains his situation.

      --
      Something between the lines jumps out and bites your arm off. Soltan Gris / London
    25. Re:Not at all by Skidge · · Score: 1

      just have to wonder why they don't release the game, and only allow new character creations to be done on a lower population server.

      I wish they would do that. I played for 10 days using the guest pass from a friend's collector's edition account, only to find that when I wanted to buy the game and get a real account, it was not available in local stores or online. This was almost two weeks ago. It looks like it may have been a good thing, though, since I've missed out on most of the server mishaps.

    26. Re:Not at all by bung-foo · · Score: 1

      I haven't had any problems either. I play with my girlfriend, brother and his girlfriend pretty regularly, none of us have any real problems. We play on a RP server though. Maybe that's it.

    27. Re:Not at all by coopaq · · Score: 1
      Hey I actually agree with you. I am paying Blizzard out the nose every month.

      Ditto on redneck slaves voting W in for another 4.

    28. Re:Not at all by Anonymous Coward · · Score: 0

      I wouldn't normally comment on posts like these, but that was mighty damn funny.

    29. Re:Not at all by Slime-dogg · · Score: 2, Interesting

      WoW may also have twice the number of NPC characters, twice the number of quests, twice the spawn rate, twice...

      I wouldn't be surprised if they had some inefficient code in there, too.

      --
      You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.
    30. Re:Not at all by Seumas · · Score: 2, Insightful

      I play wow and I can say that the situation is blown way out of proportion. I play on one of the most heavily populated servers (Blackrock) and have since the second day of release. The only problems I've encountered have been more along the line of "I can't do any of my 30-40 level quests because a dozen level 60 players from the other side are ganking everyone that goes near the quest areas and the advertised honor system to deal with this was removed". Call me a carebear. Whatever.

      There are sometimes long queues, with waits of almost an hour to connect. But not often. And when the servers have been down, Blizzard has compensated us with additional game time

      Yeah, the servers have been down a few times outside of the maintainance periods, but it hasn't been an overwhelming amount of time and when the servers are up, they run pretty decently. I think most of the people complaining are the Australian players who have swarmed to (and outnumber Americans in many instances) the West Coast servers. Of course the game is sucking for you, that far away!

      This hasn't been a flawless release, but compared to every other MMORPG I've played (and I usually get bored and drop my subscription to them within a month or two), this has been the most flawless I've experienced.

      If Blizzard was ignoring all the issues, I'd be upset. If they weren't working on anything, I'd be upset. If the situation was being brushed off, I'd be upset. But this isn't the case. They've acknowledged problems and are working on them. Their existance and profit rely on it and they know this.

      And yes, you can argue "but they should have done all this in beta!" and "they shoudl have known!" and "but I'm paying for it and I want my service - that's all I care about!". It's even understandable. It just isn't realistic. This isn't exactly like saying "Our resturant will seat 200 people, we'll average two persons per vehical - so we need a parking lot big enough to fit 100 cars". This is much more difficult to size and deploy and even when you plan things out to the last inch, things tend to go wrong.

      And while we're at it, maybe I should try to sell my account? I bet it's worth a nice amount of cash now that the game isn't for sale anywhere!

      (I'm just kidding . . . don't boot me, Blizzard . . .)

    31. Re:Not at all by MasterSLATE · · Score: 1

      if $15 a month is out of the nose, perhaps you should rethink your priorities and use taht $15 to pay for food.

      --

      [sig]www.masterslate.org[/sig]
    32. Re:Not at all by MayonakaHa · · Score: 1

      If you want clusterfuck launch, just go look at Anarchy Online's launch. It felt like you were playing an alpha version the first couple months, and a beta for a few months after that.

    33. Re:Not at all by raodin · · Score: 1

      I've been rolled back exactly once, and lost about 5 minutes of progress. Then again, the server I'm on has been great after some initial bumps right after release.

    34. Re:Not at all by Anonymous Coward · · Score: 0
      Dear friends, I FINALLY got WoW after weeks of searching (stupid Blizzard and their pulling the games off shelves!) but I can't join your server, it says no new characters allowed. So do you guys mind making all new characters on the server I'm going to join? Thanks.

      See? Not a good idea.

    35. Re:Not at all by Anonymous Coward · · Score: 0

      I think most of the people complaining are the Australian players who have swarmed to (and outnumber Americans in many instances) the West Coast servers. Of course the game is sucking for you, that far away!

      heh, where are the servers anyway? and if there were that many Australian players, wouldnt it make sense to have an Australian server?

    36. Re:Not at all by aurispector · · Score: 1

      What happens when all the newbies decide they don't want to play as much as the established hard core gamers? Or that they just don't want to play at all? The servers are there to handle a specific amount of load. I doubt they had more than an estimate of how much server load all these new copies would actually produce. To sink a ton of money into hardware to cover hypothetical use is just bad business. It would also be bad business to ignore the problems and get a bad reputation. The trick is to spit the difference.

      Blizzard has a winner on their hands, they know it and they're not going to screw it up.

      I think the problems have been overstated. My play experience has been very smooth so far and they have been crediting time to make up for the hiccups and glitches. No system is perfect and as they continue to iron out the bugs things will improve.

      It makes me laugh see people get pissed off when a company actually makes money, or when companies don't provide live 24/7 phone support to console you when you get a hangnail.

      --
      I have mod points. The reign of terror begins now.
    37. Re:Not at all by Sentry21 · · Score: 1

      Just to provide an alternate viewpoint, I've been playing WoW since the Open Beta and have never had a single issue. I've never seen a quest that wouldn't complete, I'd never seen a queue until just the other day, and all-in-all, it's been a fantastic experience.

      I think some servers just had it worse than others, but mine was a high-pop server, so who knows.

    38. Re:Not at all by override11 · · Score: 1

      This is their first foray into the MMORPG world

      Diablo or Diablo II dont count?? Its not online persistant, but they still delt with a massive amount of players on their servers at any given time. I think they just didnt expect this game to be so popular, and now are scrambling to catch up. If they would just let us move out characters to a less populated server, I would be all set!

      --
      No I didnt spell check this post...
    39. Re:Not at all by ViolentGreen · · Score: 1

      Same here. I didn't play on the two days that they "reimbursed" everyone for though.

      --
      Not everything is analogous to cars. Car analogies rarely work.
    40. Re:Not at all by Anonymous Coward · · Score: 2, Informative

      FFXI Has a very harsh load balancing system (world passes). WoW has none what so ever, and most of the problems are only happening on the 6 most popular servers.

    41. Re:Not at all by Anonymous Coward · · Score: 0

      You forget one crucial thing: Final Fantasy XI is a complete bore.

    42. Re:Not at all by banzai51 · · Score: 2, Insightful
      Wouldn't huge stability issues, outages, and login queues two months after release construe a disastrous clusterfuck launch?

      It would if they continued with no real fix in sight ala Star Wars. But the logon queue were really only seen during the first week of launch, and they have already fixed some of the nasty crash bugs. All and all, the game is working smoothly for the majority. The major problem now is that popular servers are getting performance reboots. So much for unix stability under load.

    43. Re:Not at all by Nutcase · · Score: 1

      Actually, I would love it if WoW implemented world passes. You could just pick server type and timezone, and it would drop you onto one, or you could enter a world pass to allow you to go to a single server.

      Better yet, reverse the process. Instead of typing in some code, have the person in game type your wow account name into the npc to unlock the world in your list.

      Then all they would have to do is offer world migration to get the existing loads balanced. Then the problem is solved, and they can closely monitor the world passes to make sure it stays solved.

    44. Re:Not at all by aculeus · · Score: 1

      It seems to be limited only to the servers with the highest populations. I started playing just before Christmas and have had no problems at all. I play on the Eonar server and have never had to wait in a queue or had my character rolled back.

    45. Re:Not at all by Anonymous Coward · · Score: 0

      You speak the truth.

    46. Re:Not at all by Enlikil_Sin · · Score: 1

      It seems to be a trend that a crappy designed database, or Poor database coding results in the downfall of a game. Look at horizons

    47. Re:Not at all by WoBIX · · Score: 1

      You can get around rollbacks by logging out and in again after completing a quest, or every few minutes. Yes, it sucks, but while the threat is there relogging helps.
      Not a great solution if you're on one of the servers with queues either.

      I've been lucky. The game has been rock solid stable for me client wise. Only time I have issues with it is when testing out new interface addons. Strangely some of the scripts cause a total meltdown of the game.

    48. Re:Not at all by AyeRoxor! · · Score: 2, Funny

      All my foes are spelling or grammar Nazis.

      "all of my foes"

    49. Re:Not at all by Anonymous Coward · · Score: 0

      Damn, I've never heard of any of this before. All the people I know who play it have had nothing but glowing reviews. This truly must be the successor to evercrack, people physically can't talk bad about it.

    50. Re:Not at all by ildon · · Score: 1

      The 88 servers argument isn't entirely valid, because, first of all, the server name lists were leaked and a ton of guilds all decided ahead of time to end up on the same servers. Secondly, the East/Central servers came up BEFORE the Mountain/West, and so EVERYONE who bought the game at midnight ended up on an East/Central server. Compound this with that at release there were about a quarter as many servers, and they didn't add new ones for at least a week.

      So what you have is way too many people on way too few servers, who don't want to start from scratch on a new server and try to convince their entire guild to do the same, only to end up on a server with so few people it's impossible to get an instance group, and raid content will be unplayable (lack of players).

      If it weren't for the human factor, and all the players were more equally distributed amongst the servers, I don't think they'd have NEARLY as many problems keeping them up.

    51. Re: Not at all by shambalagoon · · Score: 2, Interesting

      I've never had to wait in line for access, and the downtime is almost nonexistent on my server. What you're hearing is from people on the few servers that have had lots of problems. And surely they have good reason to be sore, but nobody should get the impression here that it's all like that.

      I love World of Warcraft!

    52. Re:Not at all by ildon · · Score: 1

      Forgot to add that FFXI doesn't allow players to choose their server until they reach a certain level or something (so I heard, I haven't actually played it...).

    53. Re:Not at all by Sunrun · · Score: 1

      To fix that, they implemented server caps and a line that could take TWO HOURS to get in and play.

      The queue system was actually there at the initial release and was something they took out after doubling the server capacity. It's sad that they've had to reinstate it..

      Penny Arcade has more.. http://www.penny-arcade.com/news.php3?date=2005-01 -19

      --
      "God is a comedian playing to an audience too afraid to laugh." -- Voltaire
    54. Re:Not at all by Anonymous Coward · · Score: 0

      sounds like a great idea.

      "hey timmy, you wana quest?"

      "nah saving up for the world pass, than i have to start the game all over again from level 1"

      "coo' we're lvl 30 now see you in a month"

      i bet you also would like the one character per account limit with a 99c charge for any additional characters monthly.

      hell i bet you'd enjoy a nice sturdy kick in the balls, they should just have a blizzard employee walk from door to door and give you a nice kick in the balls. than lets just monitor the ball kicking campaign, if lag goes up increase the nut crushing, if it is low, give them some ice.

    55. Re:Not at all by indulgenc · · Score: 1

      Roleplaying in WoW is awesome:

      1: Hail Friend!
      2: Hail!
      1: I've been appointed by the council to travel to the south to slay the captain of the rogue band of dwarves.
      2: I have also been appointed by the council to do the same thing.
      1: Let us go and travel to the south, slay the captain and return with his head. ...Later...

      1: We have triumphed!
      2: I will now take his head.
      1: But I already took his head.
      2: Well I see his head right here in the loot box.
      1: How can this be? How can a one headed dwarf have multiple heads?!
      2: So much for RP immersive quests...

      -i

    56. Re:Not at all by (54)T-Dub · · Score: 1

      Besides they keep extending the lenght of the free period, so you aren't paying yet.

      --

      "I can not bring myself to believe that if knowledge presents danger, the solution is ignorance" - Isaac Asimov
    57. Re:Not at all by Anonymous+Custard · · Score: 1

      "If you really want low server load, switch over to an RP server."

      Don't be retarded; the handful of RP servers are already all at high population, and lag problems and queues happen there just as often.

    58. Re:Not at all by Anonymous Coward · · Score: 0

      I don't doubt that things are a mess on the server you're on, but I feel obligated to say that I've been playing the game for over a week with no problems whatsoever. It really does seem to be a load issue; the game is surprisingly bug-free for a PC game early in its release life.

    59. Re:Not at all by devnull17 · · Score: 1

      I wouldn't recommend using anything but an RP server.

      I play on a standard server, and I'm getting exceedingly tired of playing with idiots--you know, people with names like XxKillerxX (and I think I've seen at least four variants on the name "Sephiroth"), people who don't know how to play cooperatively (yesterday, some idiot paladin in my party aggro'd three enemies onto my mage character, ran over and opened the chest in their camp and left), people that are completely deficient in the English language, and 13-year olds in general.

      RP servers can be a little weird, but I'm guessing that the idiot quotient is much lower. And having to role-play simply can't be as bad as enduring the shouts of a pre-pubescent level 10 idiot spending hours trying to beg his way into a level 30 elite quest group.

    60. Re:Not at all by Anonymous Coward · · Score: 0

      Penny Arcade explains it perfectly.

      You have to spend 1500 gil on a worldpass to get your friends on your server. The average mob you fight at that level drops items or gil itself worth about 10 gil. Needless to say, it takes a bit to earn enough for a worldpass, and even then, it costs more than equipment you'd need to play the game, so...

    61. Re:Not at all by Anonymous Coward · · Score: 0

      The FFXI figures haven't been released since something like August, well before things like the crappy Chains of Promathia expansion and the release of EQ2 and WoW caused people to quit.

      Rough estimates are that the player base has fallen 75% (!!) and is now at about 125,000 active accounts.

    62. Re:Not at all by Poseidon88 · · Score: 1
      I just have to wonder why they don't release the game, and only allow new character creations to be done on a lower population server.

      Because, while this is an excellent solution for the company running the MMO, it is a horrible solution for people actually playing it. If, like me, you are part of a large gaming organization that participates together in several online games, you want to be able to play with your friends on the same server. If WoW instituted a system like FFXI did, where you get automatically assigend to a server, my guild would not be playing, and Blizzard would be short about 600 active subscribers. Well, that may be a bit of a stretch. Some of us would undoubtedly play anyway, but the vast majority would not, because for us, half the game is working together with our guild towards common goals.

    63. Re:Not at all by Anonymous Coward · · Score: 0

      Are you over estimating the down time you have experienced? I have been playing daily since early December and have experienced exactly three times when I couldn't log into the server.

      I have only have the game crash once.

    64. Re:Not at all by Rakarra · · Score: 1
      I would say Diablo and Diablo II don't count, no. Yes, battle.net had a large number of users, but there weren't a large number of users in one world. They were individual instances limited to 8 players, and that's what really distinguishes a "game played online" from a Massively Multiplayer Online RPG. 8 players isn't what I'd call "massive." The only real differences between WoW and DiabloII's method of world/instance creation are that 1) WoW is persistant - DiabloII games disappear completely when the last player exits, and 2) each instance in WoW handles many more users at once (20,000+ sometimes, as opposed to 8).

    65. Re:Not at all by KevinKnSC · · Score: 1

      Um, the game came out in late November, they gave those of us that bought it at the beginning a few free days and then we were billed once in late December, and we're due for another one in a week or so. Some of us actually are paying already (but I have no lag and no wait lines, so I'm not complaining).

    66. Re:Not at all by Anonymous Coward · · Score: 0

      you should stop fucking complaining about an online game. you take this shit way too serious. the games huge, get over it, or stop bitching and go play another game that meets your big computer douchebag standards.

    67. Re:Not at all by Mortanius · · Score: 1

      When you create a character in FFXI, one of the last steps is to choose your world (you type it in freeform or leave it blank for random.) If you enter a world name, it prompts you for a 'password' (the world pass ID) to get on the world.

      Once you have created on a world, you cannot move, except in rare cases where SE starts a world migration (has happened once in the past year, that I know of, when two more servers were added.) In that case though, you still get moved to a random new world (assuming there's more than one world being added), SE just divides up the incoming players and puts them on the worlds as they see fit.

      The way to get onto a specific world when creating is, as people have said, getting a world pass. The pass costs something like 1500 gil, not a very significant amount to any but the newest of players. Just spend half an hour, if that, farming wind or fire crystals outside one of the starter towns, go back and sell the stack at the AH, you'll have 2k-4k gil right there.

      One last thing to note is that apparently the randomness of world assignment goes away after you've spent some time on a server, I've been told (and seen it happen) that once you play on a specific server for a while, all your new characters will end up there (I created four characters one day, furious that I couldn't get put on a server _other_ than Gilgamesh :-P), making world passes your only option. Getting passes usually isn't too hard though, just ask in a random FFXI forum and someone will usually help you out.

    68. Re:Not at all by Anonymous Coward · · Score: 0

      Your part of those mobsters that set up in every MMORPG to ruin it for everyone else.

    69. Re:Not at all by Anonymous Coward · · Score: 0

      Sounds like a code problem not a UNIX problem.

    70. Re:Not at all by AyeRoxor! · · Score: 1

      Badger BADGER BADger badger
      Badger BADGER BADger badger
      Badger BADGER BADger badger
      MUSHROOM MUSHROOM

  23. No wonder by DustyShadow · · Score: 1

    I've been looking at local Best Buys here in San Diego for the last couple of weeks and none of them have had it. I haven't searched other stores though because I felt it was good not to be spending the money at the moment =)

  24. Come back! EQ forgives you! by MrDoh! · · Score: 1

    It's funny to see the bitching going on the WoW boards, probably all the whiners who left EQ are coming back with tails between their legs going 'hey, eq wasn't as bad as we thought it was'
    People forget how well eq actually holds up, apart from the collision/gfx issues mid last year, the servers are up alot, downtime is incredibly rare.

    --
    Waiting for an amusing sig.
    1. Re:Come back! EQ forgives you! by geekoid · · Score: 1

      "...downtime is incredibly rare."
      now. They weren't always.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Come back! EQ forgives you! by YOU+LIKEWISE+FAIL+IT · · Score: 5, Funny

      If I might make an analogy,

      A: "Hmm. The amusement park is closed."
      B: "Let's go and break broken bottles in this deserted, garbage strewn alleyway! It's filthy and no fun, but it's always open!"

      --
      One god, one market, one truth, one consumer.
    3. Re:Come back! EQ forgives you! by ancarett · · Score: 1

      Gee. I seem to remember a lot of downtime, patches to fix the patches to fix the patches to fix the one that broke the bards from the patch before the last one. And the DX9 graphics problem dragged on for some players for months!

      I loved EQ, but even I didn't live in a fantasy world about it!

      --
      ancarett, historian and zombie gamer
    4. Re:Come back! EQ forgives you! by MrDoh! · · Score: 1

      The point I'm making is it's been amusing to see how everyone slagged off Everquest (or rather SoE) all the time, with last cries off 'I'm off to play a proper game, WoW for me!', only to discover that all games have these sorts of problems, and that it wasn't as bad as they thought in EQ. Last few expansions have actually gone pretty smooth (always a few patches after, but on the whole it's not too bad recently). As for patches breaking bards, isn't that every single patch? (though we've been promised that we'll be getting fixed in the next patch, honest, chant aggro back how it used to be, weeeee!)
      At least they never turned away people from the game when it started getting popular and filled up, just opened up a new server, game on!

      --
      Waiting for an amusing sig.
    5. Re:Come back! EQ forgives you! by tukkayoot · · Score: 1
      Well, I can't speak for everyone, but I can tell you that World of Warcraft has ruined me for EQ. And I cancelled my World of Warcraft subscription a few days ago. I'll probably come back eventually, but for the time being, I don't feel right paying for the game. I feel like going back to EQ even less.

      I didn't quit because of these server problems (well, not entirely because of them anyway) but rather because I'm not happy with the way they've been handling bug/exploit fixes (they've been using the sloppiest, dirtiest, most heavy handed approach possible, in the form of depressing class nerfs) and I'm not happy with the way they've comunicated with the priest community (exemplified by a misleading and plainly inaccurate description of the class and class abilities on their official site).

      I'm quitting more out of protest than I am out of lack of enjoyment of the game. I'll probably come back when they fix these server issues, complete Battlefields, or address some of my class concerns.

      EQ ... it just doesn't interest me anymore. It's old and busted. Nobody I know even plays it anymore. There's nothing there for me, just as I would guess there's nothing there for most other players who left it for WoW.

    6. Re:Come back! EQ forgives you! by Wazukkithemaster · · Score: 1

      What about EQ2?

      bah nevermind...

      --
      Live according to the Categorical Imperative. If the Categorical Imperative tells you not to live by it... ignore it
    7. Re:Come back! EQ forgives you! by nukem1999 · · Score: 1

      Allow me to paraphrase what a wise forum-goer on the Shack observed about the players of these competing MMORPGs one day.
      "People bitch when they can't play WoW. People bitch when they CAN play EQ."

    8. Re:Come back! EQ forgives you! by ildon · · Score: 1

      "Oh no! I can't totally exploit and basically give my entire group stealth to skip entire dungeons to get to the boss because mind sooth is no longer game breaking!"

      I'm glad they nerfed mind sooth so that people like you can no longer exploit it and ruin the economy.

    9. Re:Come back! EQ forgives you! by admanb · · Score: 1

      On the other hand, World of Warcraft actually has gameplay. You may want to look into how that can make a game more enjoyable.

      --
      Adam
  25. in korea by DeepSpace · · Score: 1

    WOW sales record in korea is not that good due to high price, 23*12 == way too expensive.
    it could have been big hit if blizzard lower the price, but they blew it.

    1. Re:in korea by Anonymous Coward · · Score: 0

      You know it isn't actually AVAILABLE for purchase there yet, right?

  26. Big Numbers by ancarett · · Score: 1

    Demand was much higher than expectations, according to Blizzard with 600,000 copies sold and 200,000 simultaneous players (self-congratulatory press release). That's a lot more than predicted.

    --
    ancarett, historian and zombie gamer
    1. Re:Big Numbers by MightyMartian · · Score: 1

      So in other words they massively oversold, and ended up screwing a lot of customers in the process. Lucky them. Perhaps next time, if there is a next time, they'll think in terms of scalability.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Big Numbers by gl4ss · · Score: 1

      though.. if they're selling it in boxed copies...
      how can there be more players than they expected?-) did they accidentally make more copies of the game than they can serve then? sounds like a fuckup.

      (yes i know they didn't really expect that people would actually play the game they bought, like airlines don't really expect people to show up for the flight.)

      --
      world was created 5 seconds before this post as it is.
    3. Re:Big Numbers by Anonymous Coward · · Score: 0

      Fuckup?

      Go take a class in marketing twit.

  27. dont believe the hype by Anonymous Coward · · Score: 0

    the issues aren't half as bad as you have been led to believe (except for a couple of servers). im on proudmoore, one of the higher population servers, and in 3 weeks i have had to queue for 20-30 min to play only twice, there has been some lag at times which is annoying, and 2 rollbacks of 15 minutes which was inconvenient, but it's hardly disastrous.

    on blackrock the queues are bad, you can be waiting an hour or more... just start on a different server.

    it makes me wonder who is fanning the flames turning this into a big issue.. players or other companies.

    people on low population servers would be asking 'what network problems?'

  28. Real Trouble by EdwinBoyd · · Score: 2, Funny

    I'm sure the Korean WOW players will take the server problems in good humour, now if the Starcraft servers went down it'd be a diferent story. Kekeke!!

  29. Dear Blizzard by Letter · · Score: 2
    Dear Blizzard,

    I work at an EA Games in Manhattan. We were told by management this morning to pull our copies of WoW from the shelves. Guess this is the reason.

    Sad, really, that your system isn't scalable enough. Your loss!

    Letter

    1. Re:Dear Blizzard by thenetbox · · Score: 0

      Do you mean EB Games?

    2. Re:Dear Blizzard by ancarett · · Score: 1

      Well, maybe they meant EA. EA is on the road to owning everything, after all. . . .

      --
      ancarett, historian and zombie gamer
  30. Doesn't Blizzard Deserve Props? by dancingmad · · Score: 5, Interesting

    This actually seems responsible to me. Rather than sell the promise of server space along with the game or selling a game that has no value without the ability to long onto the server, they are holding copies back until they can fix the issues properly. If this is what they are actually doing, kudos to Blizzard; certainly the backlash they've been getting has something to do with it, but this is more responsibility than many game companies will take (and I say that as someone who isn't really a fan of WoW or the company's RTSes). To a large degree, WoW is like a forum or chat service and I've known forums to freeze new accounts to fix mySQL problems.

    Of course, this could be a ploy just to drive up sales with rumors of a new player "blackout." But Blizzard is really well known for taking drastic actions to make sure their games are as good as possible. Is there any reason Blizzard should be bashed for this?

    This will create a huge blackmarket for people selling their characters and accounts, though...

    --
    "There is no time, sir, at which ties do not matter," Jeeves, (Jeeves and the Impending Doom)
    1. Re:Doesn't Blizzard Deserve Props? by Anonymous Coward · · Score: 0

      What drastic action? This is called normal action.

      In the MMOG world, if your servers are fucked, you either fix them or you're that game that everybody fondly remembers for being a piece of crap. You're wiping your arse with worthless stock. You're gone. Dead. Bankrupt. Kaput. Swept out with yesterday's uber gear.

      "Oh noes! We're not selling any more copies until we fix the problem!"

      If they're any good at their jobs, it'll be fixed within a week. What, there's some kind of rush on WoW? There's absolutely no more copies left in stores?

      Sheesh. The PR spin is hillarious here.

    2. Re:Doesn't Blizzard Deserve Props? by MightyTribble · · Score: 1

      ...no.

      They had one of the longest-running and largest beta-tests in MMORPG history. They have no excuse for not finding a scalability bug of this kind.

      And their handling of the bug, in terms of how they've communicated with their userbase (including the typical 'overpromise/underachieve' statements) has been terrible.

      For a company the size of Blizzard, it's a major screwup. They, of all people, should know better.

    3. Re:Doesn't Blizzard Deserve Props? by drew · · Score: 2, Insightful

      i don't know. it sounds to me like the way they've been running battle.net for years. overpromise, underachieve, and they might have a fix in place six months from now. which will cause new problems they may or may not get around to fixing another six months later...

      --
      If I don't put anything here, will anyone recognize me anymore?
    4. Re:Doesn't Blizzard Deserve Props? by jnik · · Score: 1

      > it sounds to me like the way they've been running
      > battle.net for years

      Nah, they haven't sued anyone yet.

    5. Re:Doesn't Blizzard Deserve Props? by ad0gg · · Score: 1

      Props for what? Not loading testing their backend before launching?

      --

      Have you ever been to a turkish prison?

    6. Re:Doesn't Blizzard Deserve Props? by Anonymous Coward · · Score: 0

      If you had actually read the post you responded to, you wouldn't be asking rather stupid questions.

    7. Re:Doesn't Blizzard Deserve Props? by BenjyD · · Score: 1

      Why? Load testing a game like this before release isn't that hard, is it? You don't even require any human players to do it - just build a test cluster that runs a few hundred thousand simulations of players (WoW has NPCs, right? just add random l33t-sp33k chat, looting etc to the AI) and send the commands to the servers. If the servers fall over, add more hardware or optimise the server code.

      They could even have recorded actions of players during the beta and played them back, multiplied up a few times if writing a good enough AI is too hard.

      It may be quite expensive to do, but at least that way you don't piss off your customers.

    8. Re:Doesn't Blizzard Deserve Props? by adagioforstrings · · Score: 1

      Well, this is a subscription-based service. It isn't just about box sales, it's about keeping customers. They don't fix these problems, they lose a (continually!) paying customer and get a bad reputation on top of that. So I don't think it's totally motivated by goodwill towards players, though they certainly want their customers to be happy.

    9. Re:Doesn't Blizzard Deserve Props? by svallarian · · Score: 1

      Yeah, but you didn't *PAY* for battle.net

      --
      I patented screwing your mom. But it got revoked for "prior art."
    10. Re:Doesn't Blizzard Deserve Props? by Anonymous Coward · · Score: 0

      You sound like a well qualified "code optimiser" [sic]. You should send your resume to Blizzard and fix these problems for us!

  31. Informed on Release Day by seraphiem · · Score: 1
    I posted this very topic on the release date 11/23. Just a little immature with the time table.

    When I bought my copy on release day the guy at Gamestop told me to tell ALL of my friends who intended to play WoW to go buy it and buy it that day. He said once the initial shipment sells out thats it until Jan' 05 - Feb '05, as Blizzard does not want to max out their servers.

    I didn't really believe it at the time, but I actually would expect Blizzard to take this stance. Was just a little off with the time required to max out the servers.

  32. Re:LOL by Anonymous Coward · · Score: 0

    This isn't news.

    Of course not, it's olds. Didn't you see the Korea reference in the summary?

  33. Feeling sorry for Sony by astebbin · · Score: 1

    You gotta pity the guys over at SOE... WoW having so many players that their servers overflow, while many EQ II servers are still ghost towns in most areas... also, I would guess that EQ II servers have a higher load/client ratio since EQ II is a much more hardware intensive game than WoW, most notably in terms of graphical stress on your PC's video card.

    Don't worry, SOE, will still love ya... and thats why we haven't Slashdotted you and crashed your servers :)

    1. Re:Feeling sorry for Sony by Anonymous Coward · · Score: 0

      Dumbass. The client graphics have nothing to do with the server performance.

  34. WoW on Ebay by cbelle13013 · · Score: 1

    Its amazing how much these are going for on ebay. I started looking for the game about a week ago and it was sold out of all the stores. Even all the little computer stores. And I'm talking about all of Orlando. Ebay had the game going for about $90 the past couple of days or you can Buy It Now for $100. Yikes!

  35. Actual numbers: by Solr_Flare · · Score: 1

    WoW has, according to the recent charts, approximately 350k "players" and 1 million characters created(works out to an average of 3 characters per player). Keep in mind the 350k number is what counts since you can't play multiple characters at once. This puts the game at about 50 to 100k more than Star Wars Galaxies at the moment, about 25k more than everquest 2, and about 300k less than Final Fantasy XI. But, also keep in mind that Final Fantasy XI is worldwide, and WoW is not fully worldwide yet. But, looking at those numbers, with 88 different servers(more than most MMORPGs) it really is no excuse that Blizzard should be having such hefty server problems. It is a combination of no ability to move existing characters from one server to another, the reliance of a queue system instead of other methods to spread out the population, and issues with their netcode that have really made this a mess. Note that it is not a problem on the low population servers, only some mid, and most high population ones. They really need to shape things up because it is impacting their potential growth.

    --
    You are who you are, let no one tell you different. But, never close your mind to a new point of view.
    1. Re:Actual numbers: by UziBeatle · · Score: 0


      What is surprising is it appears nobody at Blizzard
      considered population caps on servers.

      WOuld seem obvious to anyone that's ever played or been involved with any MMORPG anywhere that servers need population caps, period.

      THe excuse they didn't see this coming really can't wash, unless they are blind. I bet some managment turd is the reason for no caps, surely teh technical guys mentioned it. Hah. No more need to be said.

      --
      Something between the lines jumps out and bites your arm off. Soltan Gris / London
  36. World Of Warcraft doesnt use UDP by Pizaz · · Score: 2, Interesting

    World of Warcraft uses TCP ONLY for its client to server communications and this seems to have been a big mistake for Blizzard. In South Korea, their network infrastructure is first class. They have fiber everywhere and virtually everyone has MEGA bandwidth broadband. That is why WoW and other mmogs in South Korea like Lineage I and II can get away with using TCP only.

    However here in the U.S, our network infrastructure is not so homogenous nor cutting edge in all places. There is a reason so many mmogs that are popular here in the U.S use UDP datagrams over TCP steams. I wouldn't be surprised if Blizzard decides to quickly hack in a UDP based messaging system to fix this issue. If their code is well architected, it shouldn't be too difficult to do this... the question is, are they going to turn paying customers into testers for the next month while they experiment with fixes to the problem?

    1. Re:World Of Warcraft doesnt use UDP by JazzyJ · · Score: 1

      The problem isn't client to server latency. Usually that's pretty decent. The problem lies in the fact that they are trying to serve too many realms per database server. They need to give each realm it's own DB server and be done with it.

    2. Re:World Of Warcraft doesnt use UDP by baadfood · · Score: 1, Insightful

      Clearly, you are clueless. When comparin gUDP to TCP, UDP is *always* the wrong solution.

      Why? Because writing code that actually CAN tolerate packetloss is a very hard problem. So hard in fact that no one does it. The first thing every MMO that uses UDP does is implement a re-transmit on suspected dropped packet logic. Which means they would have been better off just using TCP.

      Depending on your realtime requirements you can disable tcp naggle and perhaps some other options.

      I'd rather, frankly, have packets that are late than no packets at all.

    3. Re:World Of Warcraft doesnt use UDP by Anonymous Coward · · Score: 0

      [...] When comparing UDP to TCP, UDP is *always* the wrong solution.

      [...] The first thing every MMO that uses UDP does is implement a re-transmit on suspected dropped packet logic.

      I'd rather, frankly, have packets that are late than no packets at all.


      Your first line is not completely true. In many real-time applications, the messages are "status updates". On message loss, you don't retransmit the past status, you "re"transmit the current status. Or you ignore the issue of loss and keep sending the current status anyway (probably with flow control, but that's a different topic).

      Use TCP when you'd rather have late packages than drop some. Use UDP when a late package is so out-of-date it might as well have been dropped.

    4. Re:World Of Warcraft doesnt use UDP by HeghmoH · · Score: 2, Insightful

      TCP gives you three things over UDP:

      - Reliability. Your data always arrives or the connection drops.
      - In-order delivery. Regardless of network conditions, the data always arrives in the order that it was sent.
      - Rate-limiting. Your data stream will be limited to a rate that the intervening network hardware can handle.

      TCP provides and requires all three. Many interactive applications aren't real gung-ho on reliability. If you're sending ten position packets a second and one gets dropped, you don't care about it. If two of them arrive out of order, you don't care about it.

      Because TCP mandates both reliability and in-order delivery, a single dropped packet can result in huge (multi-second) delays while the retransmits happen.

      I'd rather, frankly, have packets that are late than no packets at all.

      To paraphrase Stuart Cheshire, who wrote one of the first realtime internet-playable action games, "I can write an algorithm to recover from a lost packet, but I can't write an algorithm to send one back in time when it arrives late."

      It's a tradeoff. Writing a reliable protocol on top of UDP is not always the wrong solution.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    5. Re:World Of Warcraft doesnt use UDP by Lonewolf666 · · Score: 1

      Good point. I'd like to add that you will probably have both kinds of packets in a MMORPG:
      -Those you'd rather replace with the newest status than resend. Think current positions of other players.
      -Those that will really hurt if they are missing, but can tolerate some more lag. Think transaction data when using an in-game trade dialog.
      Overall, it seems reasonable to use UDP and implement a TCP-style retransmission scheme on top of it for the latter type of packet. Maybe even grab actual TCP code from a BSD-licensed Open Source OS ;-)

      --
      C - the footgun of programming languages
    6. Re:World Of Warcraft doesnt use UDP by baadfood · · Score: 1

      There are two possible ways to model a game.

      In an event based model, events - being button clicks by the player, or the results of combat rolls on the server, are transmitted accross the wire. If nothing happens, no data is transmitted. Packet loss implies that events are lost.

      In a state based model, the server (and client) would continuously spam each other with updates regarding the state of mobs. Lost packets means that a mob's state isnt updated for a frame, but generally another state update will be along soon that will be fresh anyway, so asking for a resend would be redundant anyway.

      Most games, WoW included, transmit events rather than poll status and thus (would) benefit from TCP.

  37. Posted on the WoW forums by Blizzard by Anonymous Coward · · Score: 5, Informative

    http://forums.worldofwarcraft.com/thread.aspx?fn=w ow-general&t=902431&p=1&tmp=1#post902431

    The overwhelming success of World of Warcraft has brought hundreds of thousands of people together to adventure in Azeroth, and concurrency numbers are well beyond what we expected or even hoped for. Unfortunately, this high concurrency, especially when concentrated on a small number of realms, initially caused issues with our hardware infrastructure. We were able to streamline our code to increase performance in the weeks following launch. However, the holiday season nearly doubled our player base, and it quickly became apparent that in order to handle not only the current player base, but all future players as well, we needed to make some upgrades to our infrastructure.

    Last Thursday we made our first such upgrade. 20 of our 88 realms were moved off of the original hardware and placed on a new hardware configuration. These 20 servers initially performed very well, up until we reached our maximum concurrency Friday evening. The high population numbers uncovered an issue in the new backend shared infrastructure. This issue caused some players to experience severe lag and disconnects on a few of the realms, making them virtually unplayable.

    In order to stabilize the affected realms and allow as many players as possible the ability to continue playing, we lowered the population caps by 30%. This stabilized the realms to the point where 70% of the players on the realms in question could play, but it also resulted in large queues.

    The problems were attributed to high concurrency numbers on individual realms putting extreme stress on the backend infrastructure. We were able to address this problem by implementing additional hardware into the infrastructure this afternoon. This additional hardware has allowed us to stabilize the affected realms, and thus increase the server caps. We will continue to monitor the performance throughout the evening. If we notice any of the performance issues starting up again we will lower the population cap level enough to stabilize performance.

    We sincerely apologize for the inconvenience this caused our players this weekend. This process coincides with our constant efforts to improve the current performance of World of Warcraft, and sometimes issues can arise when implementing these improvements. We will do our best to prevent similar situations from happening in the future, and we once again thank you for your patience and understanding.

    1. Re:Posted on the WoW forums by Blizzard by Anonymous Coward · · Score: 0

      ive odered the game but im sorry. im cancelling i played d2 for 3 years and im gonna quit. its not against you dircetly but your company doesnt perfrom well. im sticking qith guild wars.

    2. Re:Posted on the WoW forums by Blizzard by PPGMD · · Score: 1
      Hopefully these moves will fix the issue. Myself on Stormreaver (a High Pop PvP server), large raids can make the lag unbearable, taken often 30 seconds or more to cast something that is normally instantanious.

      So far we haven't had to deal with the new problems that the previous change caused (Stormreaver is still running on the old infratstruture). But I can't wait for the game to finally get stable, so that they can implement the feature improvements that many of us have been waiting for.

    3. Re:Posted on the WoW forums by Blizzard by PPGMD · · Score: 1
      Dear AC,

      We are sorry to hear that your mom has cancelled your order for World of Warcraft. I am sure that the rest of the 12 years olds on Guild Wars, will be happy to hear that you aren't leaving them.

      Blizzard "Rolling around in piles of Money" Entertainment

    4. Re:Posted on the WoW forums by Blizzard by DigiShaman · · Score: 1

      The fact that there are problem is not what pisses me off. Hell, I know. I've worked in IT so I'm all to familiar with issues can arise from such a large project.

      What DOES piss me off is the damn "cookie cutter" response from Blizzard. I find it rather patronizing and an insult to my intelligence!

      --
      Life is not for the lazy.
    5. Re:Posted on the WoW forums by Blizzard by robounix · · Score: 1

      Say "concurrency" one more time, I dare ya.

    6. Re:Posted on the WoW forums by Blizzard by Isca · · Score: 1

      What do you expect them to do? They have 600k accounts, and I'll bet they have at least 1-2% of them a day sending in a request. I don't expect anything other than a canned response unless it's something that is affecting my toon only, or is somehting they haven't heard about. -C, the realistic one

  38. Same here, after they charged me $70 for 6/months! by Viewsonic · · Score: 1

    It's silly, I couldn't believe they had the balls to charge me for a product that wasn't stable at all. I spent more time looking at my character screen than the game itself because the server kept bombing out on everyone. I honestly have no idea why they were charging people, if there is ever a class action lawsuit to regain money for stuff like they i'd gladly join it. I'm pretty pissed that I spent $70 on the collectors edition and then they charged me 6 months of play right around Christmas while the servers were totally overloaded, crashing, and unplayable.

  39. Vivendi Universal by Anonymous Coward · · Score: 0

    Seems that part of this may be Blizzard giving VU the finger. VU told investors that Bliz would release WoW by a certain point (before the end of the financial quarter I believe), and so of course Bliz had to comply. Normally Blizzard does what they want, how they want, and they do great. I'm sure there are many at Bliz upset about having to release a major, difficult game before they felt it was ready. VU wanted them to release at a certain time for money purposes, and now Bliz is giving out free play time to players on a regular basis and now (if the news is accurate) keeping it from shelves until the game is actually ready. Both things meaning happier players, less focus on money. The Blizzard way, in my view.

    Thoughts?

  40. Money == server stability? by CromeDome · · Score: 1

    The last time I heard, Blizzard had 600,000 active subscribers to World of Warcraft. At $15 a month, that's $9,000,000 a month of revenue.

    Now I'm not a networking guru or an economist, but $9 million is a fucking lot of money. Like so much money Blizzard and its employees could wipe your ass with dollar bills and still have a lot of money left over. While money doesn't buy happiness, it buys a lot of hardware and networking expertise.

    Even if the game's networking code is poorly written (one possible cause for the server lags/drops/crashes/timeouts/etc.), you could throw so much hardware at the problem that it shouldn't matter! In the latest patch, they claimed that many of these issues would be resolved. Sadly, the latest patch has caused more problems than it has fixed (at least for me). Mail and the auctionhouse are completely inaccessable during peak hours, and the game is practically unplayable except in the most underpopulated of areas.

    Anyway, that's my two bits and WoW experience. Any insight anyone else has for me is appreciated. I'd sure as hell like to understand what's going on with them.

    CromeDome

    1. Re:Money == server stability? by Anonymous Coward · · Score: 0

      A lot of the money goes to stores not just blizzard so it is less than 9 mil. then there a hundreds of employess...but your right its quite a bit of money :D

    2. Re:Money == server stability? by Peyna · · Score: 1

      The stores might mark up each box $5, if that. The margin on video games, dvds, and cds is negligible; they're simply ploys to get you into the store to buy higher margin products.

      --
      What?
    3. Re:Money == server stability? by Peyna · · Score: 1

      To add to my other comment; the monthly fee goes directly to Blizzard, there is no middle man, so your comment makes no sense.

      --
      What?
    4. Re:Money == server stability? by ancarett · · Score: 1

      600,000 boxes sold does not equal 600,000 current subscription. I know for a fact that at least one of those boxes did not result in a subscription (my husband cancelled his account due to lack of free time). They have recorded 200,000 simultaneous players, but even that was during the period when many might have been playing on the free first month of release. So I don't know of a reliable number for paying subscriptions, as of yet.

      --
      ancarett, historian and zombie gamer
    5. Re:Money == server stability? by Anonymous Coward · · Score: 0

      im talking about the stores not monthly fee i mean the initial fee so all that is not going 100 percent to blizzard. lets say blizzard sold a copy to best buy for 20 bucks. they would split the cost. not all going to blizzard you see.

    6. Re:Money == server stability? by Anonymous Coward · · Score: 0

      Read my other reply; Best Buy makes around $5 on a $50 game.

    7. Re:Money == server stability? by Anonymous Coward · · Score: 0

      Yes, but a database server on this scale can easily approach 5-10 mil, and i'm sure even the individual servers are well into the hundreds of thousands

      Honestly, you cannot assume that your game is going to be a massive hit and break sales records... especially when Vivendi has been having enough money trouble already

    8. Re:Money == server stability? by rfunches · · Score: 1

      Even though it seems like MMOs make a ton of money per month, remember that they'll never see a lot of that money upfront. The money they get from selling the game to retailers and the monthly fee from subscribers (I don't play WoW, but do they give you the first month free like FFXI did? If so that's no subscriber revenue for the first month) must first cover the cost of development and buying servers, before covering the cost of patch/expansion development and continued server maintenance. I think it took Final Fantasy XI (run by Square Enix/PlayOnline, *not* Sony Online Entertainment btw) a little over a year to finally make a profit because they had high development and server costs.

      The goal of a business is to turn a profit as soon and as large as possible; that means they're only going to buy as many servers as they think they'll need, and expand with the demand. In this case they severely underestimated demand, and now they're paying for it.

      (Slightly OT, but still deserves mentioning.) Someone mentioned the way that the FFXI servers work. There's 32 "Worlds"; I assume that's equivalent to WoW "realms," where everyone on that server can talk to/meet each other, but can't access anyone on other servers. I don't know how Blizzard has their servers set up, but FFXI actually divides each World into multiple servers, each responsible for a number of zones/areas in the game. That way, if a server conks out, it only affects 5-10 zones, and on only one server. The way WoW is being described makes it sound as though everyone on a realm is literally on the same server; that, IMO, is asking for trouble. FFXI's method is more expensive, but a hell of a lot more redundant and stable. Perhaps they should take a clue from the folks at Square Enix/PlayOnline.

    9. Re:Money == server stability? by will_die · · Score: 1

      If you go by numbers that SOE released on EQ around 2/3 of the monthly fee goes into paying costs. In addition they still have loans and don't forget VU wants a chunk of that money.
      Also EQ is rather stable and does not need to purchase new servers, so that money is gone rather quick.

    10. Re:Money == server stability? by will_die · · Score: 2, Interesting

      The breaking up of the people into different physical servers is the main reason you do implement instances/zones/areas. Then you have a seperate comm server to handle the communication between players.
      With the lack of instances for such large areas as WoW does, does mean that people are all on the same physical server and why they are needing to upgrade the hardware.
      In the older days of MMORPG(3-4 years ago) 3000 was the magical number passed around as the max number of people that could be logged on at once with, just looking at numbers and WoW far exceeds that. Then to make matter even worse they implemented that very stupid time zone stuff so you get people filling the servers at the same prime time.
      Tie that in with the announcement that they implemente code tuning along with the better hardware then look at what is the result and thoses queues are not going away for a long,long time.

    11. Re:Money == server stability? by Slime-dogg · · Score: 1

      I think that they did the time zone thing to synchronize the in-game time to reality time. Clocks in towns and cities chime the hour, with the number of chimes reflecting the time. The outside environment is affected by the time. There is a town where humans turn into worgs at night.

      The Time Zone thing was to take care of those little issues. Now, someone in CA can log on to an eastern server, and they'll be fighting werewolves at 3pm.

      --
      You need to restart your computer. Hold down the Power button for several seconds or press the Restart button.
    12. Re:Money == server stability? by will_die · · Score: 1

      Personnally the idea of the 24 hour in game clock, was on the most stupidest thing that was implemented in the game. It is kind of cute that the clock chime at the same hour as RL, but that goes away really neat.
      Instead most people play at the same time and never get to see things like night and day in the game. So it is day or night almost all the time a person plays and they never get to see the humans turn into worgs or the worgs as humans.
      Besides I don't think they are factoring in actual daylight hours so come summer when it is light outside the game will be dark, and thier goes on of thier purposes of having the game reflecting the players outdoors conditions.

  41. You are a moron. by Anonymous Coward · · Score: 0

    TCP vs UDP has nothing to do with it at all. The problem is with their backend dealing with managing all the data constantly changing, the front end servers handling the connections to clients are fine.

    1. Re:You are a moron. by Pizaz · · Score: 2, Interesting

      And you know this because? (and dont say its because they said so. They aren't going to go around admiting its a design flaw.)

      Ok then, answer me this... why are the South Korean WoW servers not affected?

      http://www.firingsquad.com/news/newsarticle.asp? se archid=7415

      And don't say its because everyone is playing Lineage... according to the above link, WoW is setting concurrency records over there. But then why aren't those servers suffering from the same fate as the U.S servers?

      I submit its because of the network infrastructure in South Korea which makes the U.S problem a "front end" issue. We'll find out soon enough.

      Incidentally, if I am a moron, then what does it make you for arguing with me?

    2. Re:You are a moron. by Dachannien · · Score: 1

      Well, I can't speak for the other fellow, but I know his statement to be true because after playing WoW since release (as well as in the stress tests), network latency has never been an issue for me, even at peak times.

    3. Re:You are a moron. by Anonymous Coward · · Score: 0

      I don't know what it makes him for arguing with you, but that you feel the need to troll Slashdot singles out which Simpson character you most represent. Worst...way...to...spend...time...ever.

    4. Re:You are a moron. by tukkayoot · · Score: 1

      Same, whenever I experience lag in WoW, usually latency is not the problem, unless the connection is going lame on my end. You can tell it's a server issue because oftentimes there is lag when you use a chat channel, but mobs are ghosting all around you, there's lag when you cast spells, use abilities, loot, etc.

  42. WoW is stupid by Anonymous Coward · · Score: 0

    because it's segmented and you can't freely travel between servers. It's 50 separate games. It's stupid and you're stupid. I hate you, I hate your country, and I hate your face.

  43. And now for plan "B" by pair-a-noyd · · Score: 1

    "No word on whether or not this will affect the Korean release."

    We don't need no steenking Korean release, we got bittorrent release!

  44. Blizzard is HIRING! by Anonymous Coward · · Score: 0
    1. Re:Blizzard is HIRING! by Stripsurge · · Score: 1

      "Hot New Job! - Network Operations Manager
      Are you experienced in managing IT personnel and projects? Is keeping gamers happily playing games a top priority for you? If so, then please see the Network Operations Manager posting for more information on how you can join Blizzard and help us support our players."

      Translation:
      "Old job that somebody didn't want! - Someone To Bitch At
      We'll throw in 'IT' to make it sound fancy. Do you want to get calls from irate gamers even when you're at home? If so see the Someone To Bitch At posting on how you can instantly become hated by thousands."

  45. Didn't you get Time Extensions? by Spitfire75 · · Score: 1

    I also recently gave it up. But this instabilty your talking about, they gave out a bunch of time extensions based on how long the server was down. I ended up getting 7 days of free play because of this.

    1. Re:Didn't you get Time Extensions? by BondGamer · · Score: 1

      They are not going to give you a time extension simply because you don't want to play anymore until they fix the problem. If I had purchased 6 months worth of gametime and the game had been unplayable for the past two weeks I would be demanding my money back for the time and the box.

  46. Could Happen by StratoChief66 · · Score: 1

    If they lose the original (can't make a copy of something you don't have 1 of) but yeah, its just to control supply until they can fix this problem.

    --
    Frylock: "We should have cloned twenties, Jackson wouldn't have given a fuck."
  47. I guess it's a goood thing... by Phixxr · · Score: 1

    That I bought two copies today at CrapUSA... :) Bids start at $500 gentlemen. _Phixxr

    --
    ungggghhhh
  48. Sold out everywhere by Killswitch1968 · · Score: 1

    You can't find WoW in retail stores anymore. They've been sold out since after Christmas and haven't been getting shipments. What's more, they have no idea when they're getting new ones. Clerks just spit out the ol' "try again next week" with no guarantees whatsoever.

    Supply and demand? WoW is going for almost double its retail cost on Ebay.

    --

    Corporations: your universal scapegoat for all society's ills.
    1. Re:Sold out everywhere by Anonymous Coward · · Score: 0

      Wow. I guess the two copies I got today from CompUSA don't count. They had 9 nine copies that they just got in this morning, and they sold out quickly, but they were there. You could also, as of this morning, buy it online from Gamestop.com. They are probably out of stock now. The brick and mortar Gamestops in the area also had them. Circuit City had some available online this morning.

  49. Hardware by Wyatt+Earp · · Score: 1

    I've been wondering, what does it take to run a Realm hardware wise?

    I'm on the often troubled Uther and wonder, how do they run the Auction House and what hardware is that on.

    Anyone know?

  50. The Smell of Expansion by j.bellone · · Score: 1

    Yeah; I get that whiff.

    What, you don't smell it? It's the smell of one of Blizzard's bullshit expansions. They're going to pull the game off the shelf, fix this problem, and resell the game at for around $35 for the so called expansion pack with weapons that look the same with different names and a attributes. Yep. Blizzard for ya.

    --
    I'm f#$king magic!
    1. Re:The Smell of Expansion by Anonymous Coward · · Score: 0

      Nah, that whiff of expansion is just your smelly fat ass getting wider.
      Quit trolling and go eat some more donuts.

    2. Re:The Smell of Expansion by Kenyu · · Score: 1

      Are you confused with EA Ultima Online series? Blizzard has had many hits that they do not expand even though players want them. Starcraft players have been waiting for Starcraft II for years and still only one expansion was ever made for it. The same for Diablo. About the only game that had 2 expansions was the latest Warcraft ( not WoW ). Also EverQuest has had about 10 expansions (exaggerating but not far off) and people still get it. About the only thing in the works right now in WOW is the Battlegrounds upgrade which will allow players to have benefits from joining in player vs player battles. http://www.worldofwarcraft.com/pvp/battlegrounds-p art2.html

  51. You can have my spot by Bryan+Ischo · · Score: 1

    I cancelled my account after the first month. It's a fine game but I find MMORPG's with their whack-a-mole style fighting to be really boring.

    I much prefer real-time shooters. I used to be very good at Jedi Academy online but I had to make myself quit because I played too much. I can't get that "addicted" feeling with MMORPG's, they're just not compelling enough to me.

  52. I have an Account! w00t!!!! by coopaq · · Score: 1
    Here's the real scenario:

    It's eBay Time!!!

    Who wants a kick ass Mage?

    $250 sound good?

    1. Re:I have an Account! w00t!!!! by ananegg · · Score: 1

      Thats What happened when EA closed Earth&Beyond down.

      --
      Insert Pithy Quote here.
  53. Useless torrent by tepples · · Score: 1

    Infringing releases of an online-only game usually don't work on the official servers. What other servers are there?

    1. Re:Useless torrent by Cheerio+Boy · · Score: 1

      Infringing releases of an online-only game usually don't work on the official servers. What other servers are there?

      Since Vivendi sued bnetd out of existence - none.

      --

      "Bah!" - Dogbert
  54. EJB? by oliverthered · · Score: 1

    I should imagine that they've used something like EJB too, since Oracle is javacentric.
    It's not to hard to design an EJB system that chokes under load, and they had quite a load, now if only they had found out what load the system could manage before releasing the software.

    --
    thank God the internet isn't a human right.
    1. Re:EJB? by Anonymous Coward · · Score: 0

      Actually from their job postings its ORACLE RAC on Linux, so QQ.

    2. Re:EJB? by mabinogi · · Score: 1

      Oracle isn't really Javacentric - I don't see any reason to believe they're using EJB. Other than the fact that it _has_ chocked under load that is ;)

      --
      Advanced users are users too!
    3. Re:EJB? by oliverthered · · Score: 1

      Oracle JDevleop and Java support built into the heart of Oracle, it must be .net centric, and all the consultants fresh out of the banks that suggested Oracle also said use .NET not Java.

      --
      thank God the internet isn't a human right.
  55. The great benefit of World of Warcraft to me... by snuf23 · · Score: 1

    Now that a ton of the userbase bailed to WoW - City of Heroes is virtually lag free!

    --
    Sometimes my arms bend back.
  56. Verant by geekoid · · Score: 1

    owns BLizzard.
    Verant Interactive is in bad financial shape.
    That would lead me to believe that:
    a) a portion of the money goes to Verant Interactive .
    b) Verant may have pushed the release a little earlier then they should have.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  57. Just in time! by Anonymous Coward · · Score: 0

    Last night, I decided I should search around for copies of WoW and though, "where might this game still be in stock?" Compusa! nobody buys games there. Sure enough, they had two copies left on the shelves.

  58. Hahaha here in Birmingham... by genrader · · Score: 1

    I know at least two dozen people who have gotten WoW yet every story in the Birmingham metro area is full of copies of WoW. If you want a copy come down here and get some :P

  59. Tinfoil hat alert!!! by geekoid · · Score: 1

    Maybe they are trying to limit users so people maintain EQ accounts and WoW accounts at the same time?

    They are owned by the same company.

    I like me.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  60. Servers? Lag? Pah by Anonymous Coward · · Score: 0

    Fix warriors first!

  61. But you can still get the game. by JohnBaleshiski · · Score: 2, Interesting

    > You can't come and play here

    Try eBay. I have one copy, and my fiance wanted to play. (It's a good way to get her to not complain that I am playing the game).

    I read this post, went to eBay, and 15 minutes later I bid on and won a copy for $75.03. The guy emailed me the CD key, and I'm installing it now.

    Yes, there have been server problems especially on Tichondrius (where I was playing). Switching to another lower population server is working well so far.

    Seriously, if you want to play (and you should), go her yourself a copy on eBay now.

  62. Ha, yeah it was hard to find a copy yesterday by Azureflare · · Score: 1
    I had finally decided I wanted to try out World of Warcraft, 'cause I like MMORPGs but have become disenchanted with them in the past (AO, DAoC), so I tried to find one to buy... Not a single store in my area had one. Best buy, circuit city, EB, you name it, they were out. I found one store on gamestop's site listing that said it had 4+ copies of WoW there, and I Was like "Yes!" It was only 20 minutes away, so I drove there and got there 30 mins before closing, and they had about 15 copies of WoW on the shelves... They said they had just gotten a shipment in a few hours ago.

    Now, reading this, I wonder if those copies are gone or still on shelf... Maybe I was really lucky.

    1. Re:Ha, yeah it was hard to find a copy yesterday by mogwai_merritt · · Score: 1

      Thanks for this post. I had given up finding a copy in the SF Bay Area (the only ones that would report in-stock on the website were returned, defective boxes). Using the logic that Gamestops get shipments in reasonable parity with yeach other, I managed to grab 3 from the store on Stevens Creek before they closed on Wednesday. They had recieved 30 that morning; my purchase had them down to 7. Which, I guess, is one way to remove them from the shelves.

  63. Noooo, Vivendi! by ancarett · · Score: 1

    Verant is owned by Sony Online Entertainment.

    Blizzard is with Vivendi. EA also now owns a stake in all of this, just to make things even murkier.

    --
    ancarett, historian and zombie gamer
  64. EVE Online by mangledspine · · Score: 0

    http://www.eve-online.com/Does not have any problems accepting new players. All players are on one server. Everyone can see everyone (apart from WoW where people are on "shards" if I'm not mistaken)

    Are you looking for a cross between Star Control 2 (role playing) and Trade Wars 2002 (market, business, pirating)? This is your game!

  65. Final Fantasy XI by ananegg · · Score: 1

    Now everybody who was thinking about Buying WoW go out and Buy FFXI instead......

    --
    Insert Pithy Quote here.
    1. Re:Final Fantasy XI by tukkayoot · · Score: 1
      Now everybody who was thinking about Buying WoW go out and Buy FFXI instead

      Still takes 2 hours to form a decent group, eh?

      I cancelled my World of Warcraft account a few days ago. I might have reopened my Final Fantasy XI account to pass the time on my level 42 Red Mage, but Square-Enix has this genious policy of deleting characters on inactivate accounts after 3 months.

    2. Re:Final Fantasy XI by Kenyu · · Score: 1

      Bah, FFXI left a bad taste in my mouth after they repeatedly said it was possible to level up soloing. When I got to about lvl 25 Red Mage they changed their minds and pretty much forced everyone to group... ala EQ ( with the 1-2 hour waits). So I quit. Mind you I love grouping in WoW, but being forced to group to level up should never be the norm. WoW actually gives you an incentive to be away from the game and I love it, when you come back after a few days you gain experience faster than someone that has been playing nonstop. As a casual player this has been very useful as I can catch up to my friends fairly easily in one afternoon.

  66. Remember Starcraft? Or Diablo? by narfbot · · Score: 2, Insightful

    Remember Starcraft? The instability of the servers at Starcraft's release prompted the development of bnetd. Yet, there are now thousands of fanboys saying that bnetd was only for stealing. Maybe now some of them actually see the pain. I spent hours just trying to connect with Diablo.

    At the time these games came out, the only way blizzard offered a way to play on the internet with these games was battle.net. Kind of defeated the point of buying the game for multiplayer. Of course there was modem, which some War2 veterans did in the ancient days (with people in the neighborhood huh!), but that's only 2 player. Then there was kali, which provided a type of IPX tunnel. Which, I might mention, kali got a few kids jobs at blizzard. Of course something like Kali would be against the TOS today, despite it was *OK* by blizzard back in the day.

    So with the shutdown of bnetd, I only despise companies like blizzard. It did nothing. Only put out the talented people that created it.

    I also think that it is still ironic that people are actually paying for WoW, yet they are still having server trouble. Although it's not terrible, but I have still heard there have been problems with the servers from friends. Taking the game off the shelf is a way to slow this problem, but I think it will continue until this MMO loses interest, which will ultimately happen.

  67. Gamer FUD by StikyPad · · Score: 2, Funny

    My guess is they have a poorly designed backend/database system that is simply broken and cannot be fixed even by throwing more hardware at the issue.

    I'll show you a poorly designed backend. Ever heard of Rosie O'Donnell?

    It's funny how much of an interest so-called customers suddenly take in the business interest of a MMORPG deale^H^H^H^H^Hprovider when they can't get their fi^H^H^H^H^H^H^H^H^H^H^Hplay their game. The world won't end just because servers go offline, nor will the company go belly-up, because people will keep coming back for more, no matter what. They'll bitch and moan and sulk, and then start playing again the moment the servers are functional.

    But, to address the technical aspects of your comment, one minor bug can wreck havoc in any piece of software. You'd be amazed how easy it is to omit a single character which can change the entire functionality of an algorithm. That doesn't mean that the software was poorly designed, rather that it was insufficiently tested before being implemented.

    Now players can sit in queues for anywhere between 1 to 3 hours...and if they're lucky enough to wait that long and log in, they may get 10 minutes of actual playtime before they get booted out of the game or lag out and forced to sit in the queue yet again.

    Now THAT'S news. I would understand if Blizzard would let people excercise free will, but forcing them to wait for 3 hours with only 10 minutes in game before making them wait 3 hours again? Could you provide some details? Are they using cattle prods or firearms to do this? What happens to the people who try to resist and go do something else instead? And what are they doing with the bodies? Thanks.

    1. Re:Gamer FUD by Flunitrazepam · · Score: 1

      I feel sorry for the people you mentioned, that will take that kind of shit and log right back in.

      I deleted and cancelled my account. Not really because of lag, but because they changed my name without even bothering to tell me.

      --
      1) Your analysis is based on bad assumptions so your result is way off. 2) You're a sick bastard for fucking a horse.
    2. Re:Gamer FUD by Maserati · · Score: 1

      Sounds like the GM went overboard. I had to rename a character [1] in beta and the GM messaged me and chatted a (little) bit before asking me to logout so he could flag my char for a rename. He was polite and professional.; I'm just a little torqued that it was 4 hours (ok, 3 and the next morning) before I could log back in. But I don't think I'd use the same name [1] on an account I was paying for (and have a level 38 character with).

      [1] I [was] Phucke. Phucke of the Mountain !

      --
      Veteran, Bermuda Triangle Expeditionary Force, 1992-1951
  68. WoW Already Launched in Korea by SirBruce · · Score: 2, Informative

    Started charging on Monday.

    They were down several hours yesterday, but were back up again today. Game is very popular and seriously competeing with Lineage and Lineage II in time in the PC Baangs.

    Bruce

  69. Bittorrent? by Hobadee · · Score: 1

    Could this be a potential practical use for something like Bittorrent? You could load balance all the data, so both transactions and shear data ammount wouldn't overwhelm servers. In the words of Mythbusters: Possible, Plausible, Busted?

    --
    ...Had this been an actual emergency, we would have fled in terror, and you would not have been informed.
    1. Re:Bittorrent? by frostbane · · Score: 1

      For many online video games there is a lot of imformation that you don't want the client to have untill they need it or you are going to end up with a lot of "hacks" which use/modify the information that would be sent back and forth between clients. And even if you didn't care about the security, the whole idea of using p2p swarming just doesn't make sense because of the amount of redundant data that would have to sent around as well as the whole latency issue. Then you have to deal with people not sending data or corrupt data and people dropping packets because they can't send all the needed information. Its just a mess.

    2. Re:Bittorrent? by Anonymous Coward · · Score: 0

      If they use my bandwidth with Bittorrent they sure as hell better not charge me per-month fees.

    3. Re:Bittorrent? by tukkayoot · · Score: 2, Insightful
      Actually, Blizzard does use a BitTorrent client to assist in distributing game patches.

      But something like BitTorrent would be completely useless to try and address the issues that World of Warcraft is suffering now, which have less to do with bandwidth and more to do with some problem with their database software or the hardware it's running on. The latency, etc. isn't bad at all.

    4. Re:Bittorrent? by Kenyu · · Score: 1

      If there is one thing I HATE about playing WoW is the Bittorrent updates. Although for a lot it is perfectly acceptable I for one do not enjoy updates that should take 10-30 minutes and instead turn to 1-3 hours depending on how many people are dishing out the file. It reminds me of my dial up days when downloading 10 MB would take hours. And I have DSL, I feel bad for modem users.

    5. Re:Bittorrent? by Anonymous Coward · · Score: 0

      We (and some friends) actually DLed the entire freaking game over BT during the beta. It took 16-24 hours to DL when on any normal companies website it would have taken about 1 hour. Using your users bandwidth for free instead of providing your own is COMPLETELY UNACCEPTABLE YOU CHAEP BASTARDS!

  70. Re:Same here, after they charged me $70 for 6/mont by Gamma · · Score: 1

    Didn't you -choose- the 6 month plan? Doesn't that make it -your fault- that you got charged for 6 months at Christmas?

    I've been playing since 26 December and have never queued once. Then again, I chose to join a "Medium" load realm instead of a high load realm.

  71. Seinfeld by Anonymous Coward · · Score: 0

    No WoW for you! Come back one year!

  72. How Many "patches" Required Complete Re-install?? by Black-Man · · Score: 1

    I've had to reinstall TWICE after their "patches" for OSX.

    I'll give their support some credit... for OSX they have always gotten back within 24 hours and the major OSX problems they have put at the top of the support forum.

  73. Not all stores pulled stock? by Anonymous Coward · · Score: 0

    I can't find WoW at BestBuy or EBGames, but GameStop is still selling their copies. I got a copy of the game at the mall there yesterday, and their website still lists it as "Usually ships in 24 hours."

  74. Seems fine to me! by Ritontor · · Score: 1

    I got an account a few days back now, and I joined up to the server it suggested for me, not having any actual friends nerdy enough to want to play this sort of thing already on a server.

    Well, the whole experience has been fine for me. I don't want to tell you what server I landed on (God, i've been on /. long enough to know how bad an idea that is) but i've made a few "friends" and we do quests together and kill monsters and whatever the hell else these games are about, and it's all worked perfectly well. No queues, no lag, nothing but fun fun fun.

    Goddamn it this game is addictive. It's enough to make me want to cash in a few weeks of annual leave...

    --
    Perhaps the answer to the problem of teenagers dropping bricks from motorway and railway bridges is to sue Tetris.
    1. Re:Seems fine to me! by Anonymous Coward · · Score: 0

      exactly :)

    2. Re:Seems fine to me! by Kenyu · · Score: 1

      LOL, I know what you mean, I used 2 days of leave to do a quest with some friends and to hang out. Have not done such a thing since back in my UO days.

  75. Re:Same here, after they charged me $70 for 6/mont by gl4ss · · Score: 1

    did you pay with visa? dispute the charge.. say that they didn't deliver(which would be true).

    if enough did it they'd be in real trouble.

    --
    world was created 5 seconds before this post as it is.
  76. It's a single persistant universe by charnov · · Score: 1

    It's not just a bunch of capture the flag runs. It's an evolving persistant universe spread across a lot of servers. It would be really cool if someone figured out a way to spread that across at home servers, but can you imagine how big of a pain it would be to manage to whole mesh with people servers going up and down, different versions of the software, load balancing servers with different capabilities, hacking, etc?

    --
    [RIAA] says its concern is artists. That's true, in just the sense that a cattle rancher is concerned about its cattle.
    1. Re:It's a single persistant universe by abe+ferlman · · Score: 1

      Walk with me into hypothetical-land for a moment.

      So instead of a single persistent universe, you'd have lots of persistent universes. The servers ought to be allowed but not required to charge their users.

      Through the magic of capitalism, the best ones would gain reputations and become popular, and perhaps the other servers would eclipse the official one, perhaps not.

      The question you really have to ask yourself is, how many other players can you really possibly interact with in a meaningful way? Is there a point to having more than 10,000 players you don't know on the same server as you?

      You could create a system to allow movement between servers that have passport-type agreements; in the game world the journey between them could be represented as a travelling over an ocean or something, I care not. It's possible but not really necessary to allow the persistent worlds to interoperate.

      Finally, the best part of having unofficial servers available would be that your original investment in buying the game wouldn't be wasted if the official server is down, or if Blizzard's data center floods, etc.

      If there were unofficial servers (or even the promise of unofficial server code someday) I would buy WoW, until then I won't.

      --
      microsoftword.mp3 - it doesn't care that they're not words...
    2. Re:It's a single persistant universe by Issue9mm · · Score: 1

      I don't know, but the obvious exploit I just came up with as to why that wouldn't work is item rarity.

      Using thottbot, I can quickly find the best items in the game, and if I have my own server, I'm likely going to put a couple of those items in it with some of the quests, if for no other reason than to let me log in and go get them.

      Why shouldn't I be able to have a +500DPS sword at level 10? It's a persistent world, and while it's not entirely unfeasible that they could allow certain distribution of the environment, they would likely HAVE to be supplemental (and not requisite) to the core, Blizzard-hosted environment, and strict locks would have to be put in place equating quest difficulty with reward.

      Otherwise, I would just create a world full of treasure chests, each containing 100 gold pieces, then not advertise the world and just go running around collecting gold. Then of course, I'd sign back on to the Blizz forum, rich as Gates, and proceed to screw the economy.

      -9mm-

    3. Re:It's a single persistant universe by abe+ferlman · · Score: 1

      A server admin who cheated for herself would find her server become less popular, don't you think? Same reason why blizzard people don't (in theory) do this.

      There may be an issue related to different standards when you go between persistent worlds, so you regulate what can come through from one persistent world to the next, kind of like customs when you go to the airport.

      --
      microsoftword.mp3 - it doesn't care that they're not words...
    4. Re:It's a single persistant universe by banzai51 · · Score: 1

      The "magic of capitalism" you describe is called what Blizzard is doing now. Everyone running thier own relm at home (yeah, right) would be like counterstrike servers. People would play based on availablity, not quality. Plus, as we've seen with previous games where characters are stored on local computers, cheating would be rampant.

    5. Re:It's a single persistant universe by abe+ferlman · · Score: 1

      No, that's the magic of monopoly. I'm interested in competition; there is only one vendor for WoW service.

      --
      microsoftword.mp3 - it doesn't care that they're not words...
    6. Re:It's a single persistant universe by snwcrash · · Score: 1

      Hardly a monopoly, there are more than enough MMORPGs out there. Sure they aren't WoW, but that's a brand of service. Competition is already out there, in different titles such as Everquest and Lineage and a ton of others. Don't like how one is run? Try a different brand, just like you do when you choose which soda to buy at the market, sure Coke is the only Coke distributer, but you can always buy a differnt brand.

      The main reason for them running all their own servers is economic, they are getting almost $150-$200/yr/subscriber, lots of money in running your own servers. Otherwise they get $50 per sale, and never again do they get money coming in. Now you see why everyone is trying to make their own, it's big bucks.

      Personal servers would probably be too small to host a significant part of the persistant world too. Need lots of memory and hard disk to support all of the content required I imagine.

      --
      Save a life, sign your organ donor card.
    7. Re:It's a single persistant universe by abe+ferlman · · Score: 1

      duh there's other mmorpg's, but they are not suitable replacements. WoW service is sold by only one vendor.

      Coke is the only Coke vendor, but it's more or less replaceable by pepsi. If Coke were the only vendor for cola, there would be a problem.

      The main reason for them running all their own servers is economic,

      This is called "monopoly rent" in economic circles. I'm not saying they're stupid, I'm just saying that competition (the engine of capitalism) is good for consumers.

      --
      microsoftword.mp3 - it doesn't care that they're not words...
    8. Re:It's a single persistant universe by Poseidon88 · · Score: 1
      Actually, I'm pretty sure there's code out there for a WoW server emulator. I'm pretty sure it doesn't contain all the content of the official servers (databases for things like items, monsters, NPCs, etc), but it's a start.

      Frankly, though, one of the main reasons for playing a massive multiplayer game is the "massive" part. Large numbers of people to interact/compete/cooperate with in a single virtual world. Little Johnny running a server from his home computer doesn't have the bandwidth or processing power to handle more than, say, a few dozen users at once. Anyone who did have the equipment and bandwidth for a significantly sized server, would find out just how expensive running an MMO can be, and why they charge people to play them.

    9. Re:It's a single persistant universe by abe+ferlman · · Score: 1

      Yes... so everyone will be disappointed with the unofficial servers and play the official ones anyway, unless they don't want to for reasons that are not obvious to you but are to us.

      --
      microsoftword.mp3 - it doesn't care that they're not words...
    10. Re:It's a single persistant universe by Lisandro · · Score: 1

      Evidently it's not the case in the US, but "amateur" servers are HUGE here (Argentina); cyber-cafes usually host their own for a lot of MMORPGs, for example MU Online. Most of them have only one server, but some host three or four, interconnected.

      It can be done. But it's more convinient to charge for a service rather than a product.

    11. Re:It's a single persistant universe by Anonymous Coward · · Score: 0
      This is called "monopoly rent" in economic circles. I'm not saying they're stupid, I'm just saying that competition (the engine of capitalism) is good for consumers.


      good for "consumers" but bad for the gameplay experience, as described above.

      also don't forget that Blizzard doesn't get a single cent until you pay your monthly subscription. Vivendi gets all the box moneys.
  77. ...A spot in every game you play? by Roman_(ajvvs) · · Score: 1
    So let me get this straight: You quit the MMORPG, because it wasn't addicting.
    You also quit Jedi Academy, because it was addiciting.

    By that reasoning you should be quitting every game you play! Can I have your spot in the next game you try? :)

    --
    click-clack, front and back. I'm not moving this car otherwise.
    1. Re:...A spot in every game you play? by Bryan+Ischo · · Score: 1

      Heh, I never realized the humor in it until you pointed it out. I tend to either become bored with or totally addicted to games. I have destroyed three copies of Jedi Acadamy (bought it three times!) to stop an addiction in progress. I have destroyed multiple MTGOL accounts. Back in the day I fried my Fallout 2 disc in the microwave to stop myself from playing it. I hit my Quake 2 disc with a hammer. You could say that I have a problem :)

      This Slashdot article prompted me to put my WOW game and account up on eBay. Wonder what it'll go for. So far one bidder at $9.99 ...

  78. Hot New Job by Agret · · Score: 2, Funny

    Hot New Job! - Network Operations Manager
    Are you experienced in managing IT personnel and projects? Is keeping gamers happily playing games a top priority for you? If so, then please see the Network Operations Manager posting for more information on how you can join Blizzard and help us support our players.

    See:
    http://gotwow.net/jobopp/netops-manager.sh tml
    For more information!

    --
    Have you metaroderated recently?
  79. RE: Blizzard and multi-player experience? by King_TJ · · Score: 1

    I was mildly interested in WoW, but I purposely waited for exactly this reason... It's not just Blizzard having these problems. It seems to be pretty much everyone who releases a successful MMORPG title! My ex was a big Shadowbane fanatic, and I never understood why, really. Seemed to me like she spent half the time she played complaining about lag spikes or crashes, or suddenly getting stuck someplace, or signing on and finding items missing, etc. etc. More an exercise in frustration than fun - and to top it off, you pay a monthly fee for it.

    What I don't get is why these servers can't be adequately load tested with simulations before they're turned loose to human players? Is anyone really trying to do this, or do they just think it's easier/more profitable to let "beta testers" do it for them while they pay to play?

  80. Re:Same here, after they charged me $70 for 6/mont by Anonymous Coward · · Score: 0

    Did the problems start on Christmas?
    I bought the game is early December, figuring I'd have some free time to kill during the holidays. There was a little downtime, but nothing I'd call unacceptable. (There was also a incompatibility with my machine, which caused a lot of crashing. That was unacceptable. I had to play from my laptop.)

    Funny thing was, I never enjoyed the game, and the last time I played was Dec. 23, right before all my days off. I unsubscribed with over 2 weeks left on my free month.

    Oh, well. Someone can have my spot, I guess.

  81. What will the stupid people do now? by Anonymous Coward · · Score: 0

    Since they can't pay too much for the game up front and keep paying for it and never own it and would be shit out of luck should the servers or blizzard crumble permanently.

    Morons.

  82. From someone who sells the game. by Anonymous Coward · · Score: 0

    I work at a SoftwareETC (which is apart of GameStop) and I've been telling people for a little over two weeks about Blizzard holding back copies of the game. I hate to say it but all the retail companies have known about it for awhile now, but it seems a lot of them have just been giving false hope about it regardless.

  83. Anyone else read this as... by tlambert · · Score: 1

    Anyone else read this as "Denying rumors that they had asked several stores to pull the game from elves..."?

    I was wondering of gnomes would be next...

    -- Terry

    1. Re:Anyone else read this as... by Anonymous Coward · · Score: 0

      Loser.

  84. What are the technical issues? by ockegheim · · Score: 1

    I don't know much about hosting thousands of clients on a game server at once, except that I imagine it would be pretty difficult. Do problems increase exponentially as the number of users rises? Are the problems well-known or do Blizzard and the other MMORPG operators keep their issues to themselves?

    --
    I’m old enough to remember 16K of memory being described as “whopping”
  85. Issues. by CFBMoo1 · · Score: 1

    I've played WoW for a bit now and recently since the last patch I've had times where I experienced disconnects almost 5-6 times in a row. An issue tonight at the timing of this post my game crashed and now I can't log back in. Apparently their authentication servers are down or something.

    The notion that I should play on different servers just because one seems more popular is crazy for one simple reason. You can't move characters between servers. If you invested time building a character on one server and don't want to loose that, you won't move.

    I seriously hope they fix their problems. I don't want to sit in queues for any length of time. Otherwise my monthly subscription will end. They made a damn fine game and it's a shame this is happening.

    --
    ~~ Behold the flying cow with a rail gun! ~~
  86. Re:Stupid enough to buy this game by Anonymous Coward · · Score: 0

    And they are totally denied the ability to play it and wait around hours to do so.

    In the words of Nelson:
    "HA HA!"

    Morons.

  87. Blizzard isn't Sony by rinks · · Score: 1

    So treating them like they have unlimited manpower and funds is ridiculous. Yes, it could have been planned better. Yes, there are problems. But half the reason FFXI and Galaxies stay up is because there are unlimited resources to pour behind them. If it were Sony that were having this problem, they would NEVER pull the game from the shelves. They would just keep shipping as many as they could sell and expect people to suffer through the problems because they have no choice.

    --
    My good looks paid for that pool, and my talent filled it with water.
  88. In other news? by Anonymous Coward · · Score: 0

    Interestingly enough, the front page at blizzard.com lists job openings on both Network Operations Manager and Senior Server Programmer.

    Could it be related? Nah...

  89. Messed up by Anonymous Coward · · Score: 0

    They just messed up. Even the low population servers have problems, as it feels like they've got a backend centralized database that really should have been designed to scale better. They're currently trying to throw hardware at the problem which we all know as programmers does pretty much nothing to fix a design that can't scale. 16 hour downtime to do that, and it's just as bad.

    They also can't keep their forums running. 50% of my posts result in a "Login Server Down" error, and sometimes you get really fun errors like "Forum Not Ready" and nothing lists, "You've encountered.. an error!" banners, etc..

    Basically, they've really blown it with the server-side. The beta testers told them that in beta, that they were having the lag problems and such, and apparently Blizzard just blew it off saying they'd be running on better hardware after release. Well, welcome to scalability 101, eh? ;)

  90. Frustrated, trying desperately to be understanding by twigles · · Score: 1

    As a geek, I understand server/network problems. But I also understand change management and rollbacks. Not the rollbacks I've been getting play WoW, where the game crashes or logs me off and I have to play the last 10 minutes over - I mean rolling back changes and making sure you can do so before you start the change.

    The authors are not exaggerating at all. I can't log in to servers for my main character OR my alternate, for which I made sure to choose a "low" population server. When I do log in I get a couple hours play and then it starts locking up and crashing. Considering that this is a pay-to-play game, I'm doing a lot more paying than playing. 2 days of compensation is far far less than what I've lost in time and sheer frustration.

    So yeah, I'm pissed. But I've been a rabid Blizzard fan since they blew me away in 93 with Warcraft 1. So I'm giving them until the end of the month and then I'll decide if I should just sell my character on ebay and quit for good. There are plenty of great games out there; I have an unopened Doom 3 20 feet away....

  91. What server are you on? by Mustang+Matt · · Score: 1

    I haven't had those problems at all. The client crashes normally as I'm logging out oddly enough.

    It also crashes 100% of the time when I'm running teamspeak at the same time. Without teamspeak running it's very very rare that the game crashes other than logout.

    My server never has these lines you speak of either.

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
    1. Re:What server are you on? by raodin · · Score: 1

      Are you running cosmos? The client crashed all the time for me until I got rid of cosmos...

    2. Re:What server are you on? by Mustang+Matt · · Score: 1

      Yes. I am running cosmos lite. Well let me clarify. I ran the cosmos executable one time and it downloaded the XML interface files. From then on I just launch the normal WoW client and since the interface files are installed it shows all the cosmos enhancements.

      --
      The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
    3. Re:What server are you on? by raodin · · Score: 1

      Yeah thats probably your problem. Figure out what stuff from cosmos you want to use - most people just want the extra bars - and download them seperately. Almost everything in cosmos can be downloaded as a standalone version. Cosmos is bloated and error prone.. getting rid of it fixed all my client crashing problems.

  92. Thanks slashdot! by Anonymous Coward · · Score: 0

    And to think, I was in Circuit City today looking for a copy of WOW. Thank god they were sold out -since I have no patience for these kinds of technical breakdowns I would have definitely been disappointed. Thanks Slashdot for saving me some dough!

  93. the current by geekoid · · Score: 1

    Conspiracy I am starting is that they want to stop people from leaving EQ in droves, and Ideally have people paying for both.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  94. Population Issues are Serious by BondGamer · · Score: 1

    A MMORPG was just canceled (Dragon Empires I believe) because during testing they discovered there code could only support around 500 maximum players on a server. Rather then do a complete rewrite they canceled the whole project. If there was any hint of population issues in WoW the game should have been held back until they were solved. I bet anything the developers knew there was (especially after having hundreds of thousands of beta testers), but thought they could fix them shortly after release.

    Well they bet wrong and have probably worked 24 hours a day since release trying to solve them. Let's get real people, WoW was released almost 2 months ago. If the developers are still trying to fix the population issues there is a serious flaw in the way WoW was built.

    1. Re:Population Issues are Serious by {tele}machus_*1 · · Score: 1

      I am inclined to agree that this "server" issue might actually be a problem with the game itself. Perhaps their network code doesn't scale as well as they predicted (I'm not a programmer, so I'm not even sure if that statement means what I think it means). On the other hand, thousands of people are playing on medium and low population servers without any problem. If there is a network code problem, it begins to occur at a point when a server is hosting more people than Blizzard ever predicted one server would host. That sounds like a hardware issue, not a software issue.

    2. Re:Population Issues are Serious by !isontime · · Score: 1

      From a programmer's (and avid gamer) perspective:

      From Blizzard's statements, it sounds like both software (code related) and architecture issues (hardware scaling). There are many, many factors when dealing with a project of this size, be it a game or not. Not all of these issues ever come to light during function & stress tests, though we would all like them to. Most of the time, a company will stress test against what they feel is the most reasonable user population estimate & also a "worst case scenario" estimate to find the absolute breaking point for an application under load.

      Judging from their comments, they did this, however the game's popularity largely blew away anybodies prediction. I would suspect that played the largest part of the problem. Blizzard probably did their best to estimate the worst case scenario to make sure their architecture would scale for the holiday season (and on), but they fell drastically short. Could they have estimated better, probably. How, I am not sure.

      Now, if their architecture scaled as it should, they should simply be able to add more hardware and boom, be off and running for another few thousand users. However, it sounds like this is where they found software problems that kept that from being so easy. Either straight out bugs or just bottlenecks, these software related issues can keep projects from scaling as they should. It does sound like they identified some or most of those issues, and are working on them as we speak.

      Another possible factor, as that happened to Star Wars Galaxies during the first week or two after release, they may have come across a problem or bottleneck with a vendors product (be it hardware, or software like a database). I think Galaxies was using Oracle, and they came across a problem (either with their database configuration, or just a bug in Oracle's product, I don't remember) with the database that was not discovered (and probably could not have been) during the beta test. Most beta tests probably don't provided anything close to real load for this type of game, but they should provide enough accurate data to simulate and estimate as best as possible. Their is a known risk that bugs and issues will likely come up after testing, that almost always tends to happen.

      I am pleased at how Blizzard seems to be addressing the problem and that they are working hard to fix the issues as quickly as possible.

    3. Re:Population Issues are Serious by OMGtehRed · · Score: 1

      I know Wish was canceled for some reason. I don't know if they ever specifically said what it was, probably had to do with them wanting 10,000+ people on one server.

  95. No problems with World of Warcraft for me by tangent3 · · Score: 1

    WoW has been pretty much out of stock and off the shelves for the past couple of weeks anyway. I've had to get my copy for a ransom on ebay, but I've had no regrets. I don't experience the server problems many other users have complaint about. Yes, my latency is high, being somewhere far from the US, but I do not have to wait in queue, or had server crashes or anything like that.

    Here's a simple hint: If you're an idiot who pick a High Population server to play in, stop whining about spending hours on the fucking queue. It's only own fucking fault and you should have known this was coming. I picked a just-turned-medium population server and have been very happy with it. If you joined a server in low or medium population and it turned high, then I'm sorry, tough luck I guess. Anyway, Blizzard has mentioned that they are looking to allow players to transfer their characters from high population servers to low population servers. We'll see how that turns out.

  96. I don't know by geekoid · · Score: 1

    "They don't specify, but I suspect by "backed DB server" they mean "IBM zSeries running Oracle" not "Dell Poweredge running MySQL"."

    based on the current service, I wouldn't be so sure...

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  97. contact by geekoid · · Score: 1

    your DA office,tell them Blizzrd was knowlingly riping people off. Contact the BBB.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  98. If thast true then why by geekoid · · Score: 1

    did they press so many copies to begin with?

    Also, when 500,000 people clamor to get into the beta, you would think they would plan for more then 100000 people.

    Botttom line, properly scalable, and then numbers of people would not have been this devastating.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:If thast true then why by YetAnotherDave · · Score: 1

      how exactly do you propose that they figure out the ratio of buyers to subscribers to regular players _in advance_?

      that's the sticky part - servers to subscribers is far easier...

    2. Re:If thast true then why by mink · · Score: 1

      Look at the statistics for uptake in other MMORPG games and then guess. Looking at the numbers of beta people I would have suggested making servers available to handle a third to half (at most) that number.

      --
      Well I've wrestled with reality for thirty five years doctor, and I'm happy to say I finally won out over it.
  99. Not owned by the same company by Bleck · · Score: 1

    Actually, they're owned by different companies -- Everquest/Verant is owned by Sony Online Entertainment, while WoW/Blizzard is owned by Vivendi Universal.

    For the previous two E3s, Sony wouldn't even let any of us from Blizzard get near their private EQ2 booth, which we found somewhat amusing :) Believe me, even at the top levels, they're only competitors, not the same company.

  100. Yeah right by EvilLile · · Score: 1

    My understanding/experience is it has been near impossible to find a copy of the game anyway. Sounds to me like they're maintaining the status quo.

    From what I've heard from people who are playing though, most seem content enough with how Blizzard is trying to handle it. Sure, it's annoying, but Blizzard is trying.

  101. Re:Sold out everywhere - BS by Anonymous Coward · · Score: 0

    BS...
    Shop around dude. I was in a major electronics chain store yesterday and they had a few copies on the shelf.

    Now before you tell me they stopped selling as of today, you're wrong. This /. "news" is was first posted LAST WEEK.

  102. Wal-Mart Canada by Anonymous Coward · · Score: 0

    I work for a Wal-Mart in Western Canada and we never saw any copies of WoW hit our shelves... the only local store carrying it was Best Buy.

  103. WoW is doing just fine but... by Kenyu · · Score: 1

    I play WoW, the problem they ran into began at launch when they decided to split the servers by localizing them to time zones. This in essence made a lot of guilds/friends decide what side of the US they would choose their servers from. Of course East coast servers being instantly over-populated and then West Coast. After many complaints from their playerbase this was removed and all server names were placed in a pool you choose from... makes more sense that way. Now people did not really know if they were on east coast, central or west coast and people began to log on to underpopulated servers. But to my understanding the damage was done and it looks like those servers as well as the SUPER-Overpopulated Player-vs-Player servers are still giving them headaches. I for one am glad that my friends picked a quiet server and have not once been on a queue to get into the server. Whereas the first server I chose is still to this day repeatedly being rolled back and lagging badly. I feel bad how one small decision as localization can do this much damage down the line and hope they don't do that for korea and European servers. It is a great game still and I give them kudos for all their efforts... for the Horde!!

  104. Trigun by Anonymous Coward · · Score: 0

    If I was so inclined, I could have pinged you 7 times already.

  105. Sod koreans by Anonymous Coward · · Score: 0

    what about the euro release... ;)

  106. 3 copies. by BrookHarty · · Score: 1

    We bought the last 3 copies at the Compusa in Kirkland Washington today. :) They had about 12 already paid for waiting for pick up.

    No ETA on new shipment, so must be true.

  107. Is that so? by falcon5768 · · Score: 1

    Just wondering about those numbers there, last I saw EQ FFXI and Lineage all had playerbases outnumber WoW's sales figures. And remeber just cause people bought it doesnt mean they played it.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  108. Lies and the lying liars who tell them by Rogerborg · · Score: 1

    The primary purpose of bnetd was to provide LAN based alternatives to Blizzard servers which, at the time of development, were in total disarray.

    The primary use to which they were eventually put may have been different, but that's a different argument.

    --
    If you were blocking sigs, you wouldn't have to read this.
  109. Save Me Bnetd! by ShagratTheTitleless · · Score: 1

    I bet those fools at Blizzard wish the Bnetd team would distribute server software to offload players to private nets now. Of course they would lose some revenue but I think that is going to happen now anyway!

    --
    Sometimes at night I imagine the darkness is filled with horrible things with too many teeth, like Julia Roberts.
  110. korea? by sad_ · · Score: 1

    you are worried about korea, but not about europe, arghfl.
    anyway we'll get our own servers, so depending what the problem is exactly, we could run into the same issues when the game is released over here. still, it will probably be fixed by then (i hope).

    --
    On a long enough timeline, the survival rate for everyone drops to zero.
  111. Grammar Bush here... by zakkie · · Score: 1

    "...has broke the news..."

    Are English you're most language?

    It's either "...broke the news..." or "...has brokeN the news...", with the former being slightly more palatable, IMHO.

    Ciao

    Zak

    1. Re:Grammar Bush here... by DirkDaring · · Score: 1

      Well, whatever it is - I sure doubt Blizzard could fix it.

  112. It was never Microsoft's fault by Shivetya · · Score: 1

    It has been and always was Turbine's fault. They were the reason that playing on patch day was a mess. They were the reason why bugs took months to fix. They were the reason why exploits didn't get fixed pronto but took months.

    Sure MS was in charge way back when but even today as Turbine has been in charge nearly a year the very same problems occured. Exploits lasted multiple patches. Lag reared its ugly head. Bugs which were the result of an obvious lack of QA process appeared each patch.

    It probably is one reason they needed a real publisher to take over distribution for AC. They had it for nearly a year and got NO WHERE. In fact their game populations TANKED.

    Turbine still hasn't said diddly about MEO's upcoming release other than to deny rumors it was cancelled. After getting Jessica (biting the hand fame) and such many of us thought that they would experience a big turn around. Instead we got a perfect real life example of Animal Farm.

    what does all of this have to do with Blizzard? Simple, Blizzard is at least reacting PROPERLY to their problems and working to fix them quickly. Unlike Turbine Blizzard also acts fast to stomp out any exploiters and bot users. Too bad Turbine actually CATERS to the bot users!

    Blizzard earned their success and is taking the proper steps to insure it continues.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  113. Your exaggerating to an extreme by Shivetya · · Score: 1

    Some servers had problems last weekend not all. I know as I play this game and any time I wanted to play it this weekend it was available to me.

    Perhaps a I was lucky in my server choice. Still all I see here is the typical exaggeration that is common to /.

    Two issues that do plague all servers in WOW is poor response during primetime of their in game mail system and Auction House. People actually make jokes about it online because they expect it to be problemsome.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  114. clearly YOU are clueless by Stu+Charlton · · Score: 1

    In most kinds of "streaming" situations, where packets do not need to be ordered or re-sent, UDP is preferable to TCP. Nearly all MP games and most video-conferencing or VoIP applications use it.

    --
    -Stu
    1. Re:clearly YOU are clueless by baadfood · · Score: 1

      I dont know what you are smoking, but VoIP without in-order sequenced packets is pretty damned unintelligable.

      Likewise, MP games also need sequenced packets or the game physics goes really weired. And dropped packets means mobs just go missing / commands are ignored. Unless you implement re-send logic at which point youve bloody re-invented TCP. But badly.

      Please actually THINK about the rammifications of what you are spouting next time.

      In most kind of, as you say, "streaming" situations a streaming protocol is preferable. TCP.

  115. well by Stu+Charlton · · Score: 2, Insightful

    They don't specify, but I suspect by "backed DB server" they mean "IBM zSeries running Oracle" not "Dell Poweredge running MySQL". From the amount of data that goes on, and the fact that multiple actual game servers talk to one backend DB, I'm betting it's big iron from IBM, Sun or the like.

    There's a good chance it's Oracle Real Application Clusters (RAC), which is what EA uses for their backend gaming database. Oracle is a big pusher of Linux/Intel/AMD blades or 1U racks attached to shared storage.

    Though the downtime doesn't say anything about the quality of the DB software -- we really have no idea if it's a configuration issue, capacity planning problem , or software defect.

    High profile database failures in the past (eBay, Orbitz) were blamed on the hardware/software vendor in the press, but afterwards reality showed it was administrator error (ID-10-T type mistakes) that exacerbated what were reasonably normal issues.

    --
    -Stu
    1. Re:well by JohnnyO · · Score: 1

      Its Oracle something (at least for account management)

      Their account creation website was down yesterday, and responding with an ORA-##### error and a stack trace from a Tomcat instance.

  116. That might explan y by Anonymous Coward · · Score: 0

    there where no copys for sale down @ my local EB store today (in melbourne australia) also they where out of pay cards as well

  117. already knew ir by Fr05t · · Score: 1

    I guess maybe now my Flamebait post http://slashdot.org/comments.pl?sid=136393&cid=113 95058

    Would be +4 informative now?

  118. Paid Beta Test by Anonymous Coward · · Score: 0

    Well, at least now Blizzard has several hundred thousand beta testers paying them monthly. I'm sure it makes the pain on their end just a bit less intense.

    Maybe instead of not selling any more copies, they should just remove the monthly charge until they get things working.

  119. Re:Same here, after they charged me $70 for 6/mont by Anonymous Coward · · Score: 0

    I used to work at a credit card processing company. In order to dispute the charge, you would need to provide some kind of proof to the bank that issued the credit card that you didn't make the purchase. It sounds like you bought the six month package; trying to say you didn't would be the equivalent of committing fraud.

    However, you still have some recourse: contact the card-issuing bank and tell them that you'd like to perform a "chargeback" on the transaction. In a chargeback, the onus of proof is on the merchant; in this case, Blizzard would have to prove to their credit card processor that they provided all services they claimed that they would provide in a timely manner. If I'm not mistaken (I haven't worked there in a long time, and I've blocked out most of the memories), Visa and Mastercard both allow a cardholder two chargebacks per year. The money is immediately placed back into the cardholder's account (or refunded to him on his CC bill, depending on whether or not it's a check card), and the merchant must file paperwork and jump through a series of hoops to dispute the chargeback. If enough people did this, Blizzard probably wouldn't have the resources to dispute them all. The chargeback would be the better way to go.

    Incidentally, I'd like to add that I've had the game since January 10th (and I've been playing like an addict), and last night is the first time I've had any trouble playing. It took me three or four tries to get through the authentication server, and I wasted maybe five minutes. Once I logged in, I noticed that the in-game lag (which had been brutal in certain zones) had almost completely disappeared. My attitude is: they've acknowledged the problem and they're fixing it, so give 'em a break. You don't get 600,000 new users (or whatever the number is) on a system without new problems popping up. But that's just my two cents.

    Hope this helps.

  120. Actually, he's not. by LordPixie · · Score: 1

    Perhaps a I was lucky in my server choice. Still all I see here is the typical exaggeration that is common to /.

    It's not an exaggeration. But not is it a consistent issue with all servers. I play on a Mountain time zone PvP server, (Deathwing) and are facing similar problems. AH and mail system lag was getting extreme, so Blizzard brought this, and several other, servers down for that wonderful 16 hour maintenance. After that, the server would crash and restart every few hours during peak time. Then queues were instituted. The threshold was obviously set below the current server population, so the lines got pretty long. I've personally waited an hour, and simply said "fuck it" on anything longer.

    Now, keep in mind, Deathwing wasn't a heavily populated server from the getgo. In fact, we specifically chose it because it had a light population. Hence the Mountain time zone. Sure, there were minor queue issues at launch, but that's not news. It appears that the mail/AH system simply gagged and choked under the presssure of what I assume was an increasing usage. Then the 16 hour maintenance just fucked things to high holy hell.


    --LordPixie

    1. Re:Actually, he's not. by KillerDeathRobot · · Score: 1

      I think what he meant was that the grandparent was exaggerating when he strongly implied that it was happening on all servers.

      --
      Thinkin' Lincoln - a web comic of presidential proportions
  121. Re:Frustrated, trying desperately to be understand by B0mbtruck · · Score: 1

    Weird I bought the game 2 days after it got released and have had little problems. Once they said the server would be down for 3-4 hours which was good because I NEEDED to get up and do something else. I have been playing A LOT and haven't had any problems so far. Only 1 bug is a bit annoying, it's the mining bug where sometimes i mine but the loot screen doesn't pop up and I am stuck in loot-mode. Re-logging fixes it though.

    B0mbtruck - in your base!

  122. Grandparent is exagerating. by pezpunk · · Score: 1

    i'm on the 5th most populous server, out of 88 servers. Mannoroth. yes, it crashes occasionally, but it's more like once a day on average, not 4+ times. also, i have yet to see a single rollback of more than 2 minutes. the lag has been bad, but the waiting lines haven't been more than 3 or 4 minutes to get into the game. compared to the hour and a half line when the game came out, that's not so bad.

    i think WoW's problems have been blown out of proportion in recent days. i played for about 6 hours yesterday with no crash and no lag to speak of, except it was just a little slow in Orgrimmar, the main orc town, near the auction house. the problems are not non-existant, but i tihnk one of the reasons we're hearing such an uproar is because Blizzard brought in so many people who've never played a MMORPG before. this is pretty much par for the course, if not a little better. NOBODY could have anticipated the sheer volume of people who bought this game.

    --
    i could live a little longer in this prison
    1. Re:Grandparent is exagerating. by shambalagoon · · Score: 1

      Regarding the lag, it's not all from the servers. When Crossroads got busy early on, it would really slow things down and the framerate could drop to nearly a slideshow. At first I chalked this up to lag, but an upgrade to more RAM foxed this right up and everything was smooth as silk.

      256 MB RAM is barely enough. If you're experiencing "lag" and slow framerates, that might be your problem. :)

    2. Re:Grandparent is exagerating. by pezpunk · · Score: 1

      this is true. when i upgrade from 512MB to a gig, it made a HUGE difference, believe it or not. i can run the game at 1600x1200 with all the graphics settings at maximum, and i get about 45-60 FPS.

      --
      i could live a little longer in this prison
    3. Re:Grandparent is exagerating. by Anonymous Coward · · Score: 0

      Just to throw my Anonymous Coward agreement on this (I am too lazy to learn another new username and password). I play on a server that is also listed as High population and has been sence launch (I am one of the fools that was out at midnight on launch day to get one of the first copies, and good thing or I never would have been able to get one) Whisperwind. I have been hit by a few of the early problems, but for the last month or so I have had 0 problems. Once in the last month I had a login queue of 6 people (not minutes, people...I barley had enough time to read it before I was in). also in the last month I have had VERY little lag I can blame the server on, and most of that is having to wait a minute for my mail...big whoop there.

    4. Re:Grandparent is exagerating. by llefler · · Score: 1

      when i upgrade from 512MB to a gig, it made a HUGE difference

      I've seen this mentioned before. All of my machines are 512m, which is more than adequate for everything else they do.

      It is interesting though considering WoW was heralded as a game with low system requirements. I guess that's only when it's compared to EQ2 and Doom3.

      All of my systems at least double all of the official system requirements. Yet I see lots of lag around the IF auction house. Kind of like running Windows with it's minimum specs, you can do it if you're desperate enough.

      Windows® System 98/ME/2000/XP OS:

      * 800 MHz or higher CPU
      * 256 MB or more of RAM
      * 32 MB 3D graphics card with hardware transform and lighting, such as GeForce 2 or better
      * 4 GB or more of available hard drive space
      * DirectX® 9.0c or above
      * A 56k or higher modem with an Internet connection

      --
      It is amazing what you can accomplish if you do not care who gets the credit. -- Harry Truman
    5. Re:Grandparent is exagerating. by pezpunk · · Score: 1

      actually, you can run wow with a minimal processor and video card, it's mainly just a RAM hog. i know people playing it who are BELOW minimum specs on processor AND video card, but they upgraded their ram and they were ok.

      --
      i could live a little longer in this prison
  123. Who? Vivendi? by Anonymous Coward · · Score: 0

    Vivendi (owner of Blizzard) hasn't sued anyone? Oh but they have. They have sued guys who made open-source battle.net server and shut down that project.

    --Coder

    1. Re:Who? Vivendi? by Sri+Lumpa · · Score: 1


      Which is his point. They haven't sued anyone over WoW yet like they did (well, Vivendi did) over Battle.Net so they aren't running WoW like they did Battle.Net until they sue someone.

      --
      "The obvious mathematical breakthrough would be development of an easy way to factor large prime numbers." Bill Gates,
  124. Am I the only one thats had no issues with WoW? by Melanie1001 · · Score: 1

    Maybe I'm the oddball, maybe I'm playing on the right server or maybe my karma is just perfect, but I received this game for XMas and have had no issues at all, other than a minor glitch here and there. No queue, wait time, anything - I want to send props out to Blizzard for doing this, realizing they have an issue before things get too crazy...and thank them for creating a wonderfully deep, rich, fun, world, where me and my level 24 undead warlock are most happy together :-)

  125. obvious level cap... by djdavetrouble · · Score: 1

    they should make it go to 11, naturally.

    --
    music lover since 1969
  126. Doesn't The *AA Deserve Props? by Anonymous Coward · · Score: 0

    Just yesterday there was an uproar about this: "Jail Time For P2P Developers?"

    http://developers.slashdot.org/article.pl?
    sid= 05/01/19/1419238&tid=156&tid=95&tid=17

    Today, however, we need to praise them for fixing their servers, so they can collect more money and buy more laws.

  127. eBay by Taulin · · Score: 1

    It was just yesterday my friend was talking about someone who was bidding for the regular game on eBay, and it shot up to $110. Man, for the regular game! While I love the game, all I can suggest is just wait. With MMORPGs, things only get better with time. This was a hard move for Bliz, but it was smart.

    1. Re:eBay by Solitude · · Score: 1

      Buy it from Blizzard's online store. $50 plus tax and overnight came out to $60.

    2. Re:eBay by TommydCat · · Score: 1
      Somehow I don't think that if you ordered now you'd see it the next day... week.. maybe month...

      You skip over all the comments as well as the article?

      --
      This comment does not necessarily represent the views and opinions of the author.
  128. Still beta? by lion2 · · Score: 1

    So the private beta period isn't over?

  129. MMORPGs by KingBahamut · · Score: 1

    Death to em.....pay to play blech, give me diablo 2 again. Guildwars shows promise.

    --
    "God of Rock, thank you for this chance to kick ass. "
  130. Good first step by genner · · Score: 1

    NOw everyone get off the Blackrock Server so the Queue's get down to manageable levels.

  131. World of Warcraft = Real Life? by Torke · · Score: 1

    What should be realized is that Blizzard, presumably, has staff working around the clock to resolve this issue. Situations like this cannot be fixed overnight, as most players seem to be expecting. I commend Blizzard for both their efforts to stabilize their network and for developing one of, if not the best video games ever created.

    I am a seasoned gamer, first time MMO'er, I purchased World of Warcraft on the first day and have been playing ever since. Yes, I have been affected by the issues they've been experiencing, but its not as bad as people complain about. Note that I've had my game rollback 2 hours, I've sat in a queue for an hour, and I've fought through lag. Am I going to unsubscribe, complain to Blizzard, or cry and moan that I cannot play? Nah.

    In a few months time (perhaps even sooner) you will notice that these issues will be ironed out and Blizzard will be more than happy to compensate its subscribers.

    Besides, if these problems are causing you grief, don't play right now. I'm sure you've got some vacation time you're just itching to waste.

  132. Re:Frustrated, trying desperately to be understand by hashmap · · Score: 1

    aka the cursed mines ... one is even in a newbie zone in IronForge ... anyways mine something else and you'll get unstuck. You'll look funny a little while but no does not affect the gameplay. (Same if you get stuck in other looting/collection cases)

  133. Absolutely not. by Stu+Charlton · · Score: 1

    The reliability guarantees of TCP are not needed for many streaming application -- it's too heavy, hence why it's not used. Secondly, many streaming applications are locally multicast, hence the need for UDP. As you say, a form of re-ordering is required, which is why we have RTP.

    Almost all VoIP implementations use SIP and RTP over UDP. Most streaming mediums that use RTSP (such as Real or Quicktime) use RTP+UDP. As do AIM and iChat AV video conferencing.

    --
    -Stu
  134. You are not the only one by !isontime · · Score: 1

    I have been playing very happily for over 2 weeks with absolutely no problems. I have a few friends that are on the same boat (no problems for a few weeks). Luckily, we are not on one of the servers that Blizzard decided to migrate over last week. I do expect that I will have some problems in the future as they try to resolve these issues and/or more unhappy people try to move over to the lower population servers. Only time will tell. I have to commend Blizzard on the game and their approach to handling problems. It is never easy to manage a MMOG, but I think they are doing the best they can.

  135. Maybe they should've rolled game out more slowly? by fjb4 · · Score: 1

    While I think Blizzard is handling these growth problems more responsibly than most, I wonder if they'd have been better off rolling the game out more slowly?
    In other words, they should never have made more copies of WoW available than they were sure they could handle.
    They could have started with 100K copies available, made sure that worked ok, then rolled out 250K more copies, and gradually ramp up.
    (Of course, they did release WoW shortly before Xmas, and I'm sure they wanted to sell as many copies as possible over the holidays...)

  136. It works for me by clindell · · Score: 2, Interesting

    I realize everyone complaining has good reason, but since all we seem to hear from are the people complaining, I wanted to point out that some people are very happy. At least one, that is.

    I started playing the game on 12/29, and have played every day. I'm on the Shadowsong realm. There have been a few times that I haven't been able to log in, but unless it was a scheduled maintenance, I was always able to get on in less than an hour. That 16 hour maintenance was frustrating, especially since my server was the last to come up and it was over 16 hours, but I understand they're going to need to do that sometimes. I've never seen the queues that I hear about.

    Yes, I pay for the game monthly and deserve to be able to play it when I want to, but come on, be fair. The game is so great that I know they're smart people - I believe they're doing their best. This game is so addicting that the limited downtime is about the only time I've spent away from the computer or work since I started playing.

  137. Ebay? Try Blizzard's online store by Solitude · · Score: 1

    Last Tuesday evening I ordered my copy of WoW from Blizzard's online store, after not finding it at any of the local stores. $50 plus tax and overnight shipping came out to around $60. I got it on Thursday.

    Don't buy it for twice the price on Ebay, go to Blizzard's online store.

    BTW, I'm a level 22 mage now and having fun. I picked a low population server and have yet to see a queue and have yet to see a server crash. In fact, every time I've gone to play the servers have been up.

    Canceled my EQ2 account, too.

  138. Give Blizzard a Break by Anonymous Coward · · Score: 0

    Blizzard is a great company, and they've just established their first MMORPG, which turned out to be much more popular than they expected.

    They, like any company in this kind of situation, are going to go through some major growing pains at first.

    The important thing is that you can trust Blizzard to take whatever steps are necessary to correct the problems and provide great customer service.

  139. Re:Ebay? Try Blizzard's online store by Solitude · · Score: 1

    Guess I should have RTFA. Looks like I got mine just in time.

  140. Re:Frustrated, trying desperately to be understand by twigles · · Score: 1

    I had that a lot at the lower levels, but my main is a 50 orc warrior and I haven't seen that problem since I started mining in 1k Needles (around lvl 25ish). I didn't realize mining something else would fix it, but on a PVP server running around like that is not advised. :)

  141. Its fine for me by crabpeople · · Score: 1

    Lag? Lines? What server are you on? I hardly ever get lines or lag and i play every day on Bleeding Hollow. They say that that server is even one of the most packed pvp servers out there...

    occasionally i have a line of no more than 5 minutes, which is a good time to go to the kitchen and get a drink or something. They need to deal witht the auction house lag, and around iron forge is pretty bad, but thats where the most people are.

    I don't know why all these fanboys who probably play 24x7 get off having so much whiney bitching. I get home from work, play for maybe 4 hours and its always an enjoyable experience.

    I bet its like 1% of the total players creating 95% of the fourm noise. Why do you people need to bitch like this? Its a really fun game! some ppl are just never happy i guess.

    --
    I'll just use my special getting high powers one more time...
  142. WoW Fanboyz are weeping by Anonymous Coward · · Score: 0

    Oh this is revenge served cold and sweet.

    I have been SOOOO sick of the Blizzard and WoW fanboyz who have touted this cartooniverse crapware game and have darkly predicted the failure of the stunning EverQuest II.

    And now 'mighty' Blizzard has dropped the ball. Serves you right for all the crap you talked about Sony and EQII (without any really good reason other than an urban-legend of 'poor customer service' which is only needed by stubborn geeks who insist on trying to make next-gen games work on K5 or Cyrix processors)

    Sony does it right, and people bash them just because they are big and successful (like Microsoft).

    Blizzard has NO track record of big successes online. If you'll recall, for the first few days Diablo II came out, you couldn't log on to the protected servers. "they were overloaded/unavailable". Sound familiar?

    Stop bashing Sony just because it's "fashionable" or you are following the pack like a mindless sheep trying to be clever. Go get EverQuest II and enjoy a graphic experience that re-sets the bar and makes WoW look like, well, the Choco-Bots Power Hour.

    EQII has proven to be extremely stable and runs great. Unless you're one of those k5/cyrix guys...

    It's also a kickass game. Check out what Sony has implemented as their 3 tier update schedule for the game. /me returns to playing EverQuest II and its photorealism now and woh, all servers up... i could make a new player if I wanted to...

  143. Do buddy key's still work? by Xlipse · · Score: 1

    Maybe someone knows the answer to this: My friend got the Collectors Edition that came with DVD + CD version and a buddy key. He offered it to me, along with one of his versions (CD install version), if I wanted to play. Does anyone happen to know if I can use that key and upgrade it to a normal account (I think it's a 10-day trial account)? Do I still need to purchase the retail game, or just install and use the buddy key?

  144. Re:Remember Starcraft? Or Diablo? by DA_MAN_DA_MYTH · · Score: 1

    Instability of the servers at Starcraft's release?

    Isn't bnet just used as a way to arrange games? Aren't the games of *craft hosted on one of the players box?

    --
    "It takes many nails to build a crib, but one screw to fill it."
  145. Apache Web Server error by Anonymous Coward · · Score: 0

    Has anyone tried to create a new account as of last night. I was trying for a while but I kept getting an apache web server error. Once I get off work I will try again. I just hope they haven't stopped new registrations or else I have a nice 52.00 box with shiney round things in it.

  146. Amen! by Anonymous Coward · · Score: 0

    Blizzard warned everyone to choose a low-population server in the first week or two, whenever they doubled the number of realms. It was a little late for me, since all the original servers (at least the PvP ones) are pretty crowded, but my friends and I started playing on a second, much smaller server as well, and have not had a single problem there with lag or drops.

  147. Re:Remember Starcraft? Or Diablo? by narfbot · · Score: 1

    Instability of the servers at Starcraft's release?

    Yes. I take it you weren't there then.

    Isn't bnet just used as a way to arrange games? Aren't the games of *craft hosted on one of the players box?

    Yes and no. I'll briefly describe the evolution of battle.net. First off, let's be clear that both Diablo and Starcraft network games are hosted from someone's machine. The only way to initiate a match was to connect through battle.net, or over IPX. The games don't allow entering addresses. Diablo 2 does allow IP connections, but I don't expect that to occur in future as they think their product's copy protection depends on battle.net. In Diablo 2, there was what was a called a closed realm. The games are actually hosted on battle.net, and characters are saved there too. The open games can be played over battle.net or straight IP. Blizzard must have thought that closed would be what most people would play anyways, because it prevented easy cheating. Actually, I do think most people did play some of closed. Though there was alot of cheating on closed anyway, despite blizzard's hope.

    Diablo was released in 1997. There was internet gaming already going on, but for whatever reason it wasn't too common. I'm pretty sure initial predictions on server requirements were underestimated. 7,000 people on a typical day was pretty phenomenal. And you have to take into consideration this was blizzard's first attempt into hosting a match-making themselves. The servers were without doubt laggy throught the first year.

    Starcraft was released in 1998. In preperation for the release, blizzard expanded battle.net and ran a battle.net beta. However, when the game hit the stores, they sorely underestimated their success. In the first few days, 30k, then the first few months, 70k, 80k people. By then end of the year, 250k, and in '99 the average was well over 300k. This is stark in contrast with Diablo, which probably didn't do as well as it could have if it wasn't for the cheating.

    In preparation of Diablo 2, alot more was done. Diablo 2 really meant they would do alot of the game hosting. They decided to split battle.net into regions "realms" around the world. Before, 300k people would be connected basically to the same network. They had servers already in other countries, but they communicated back and forth, sharing data. With those high numbers, and the problem with intercontinental communications, 300k is killer ever today. After splitting battle.net into realms, they performed a 100k stress beta test on a sample realm to make sure everything is ok at the initial release. Well, when the game hit stores, they exceed 100k in a weeks time for a single realm. They soon hit 200k, and 300k, for each realm!! And what happened isn't too suprising: They sold about 1 million copies and everyone of them were logging onto battle.net to play their closed characters. Sure they greatly expanded capacity, but the gamers filled it right up again. It seems they underestimated the numbers. What made it worse, is when one realm was brought down, everyone would jump on another realm bringing that one down too. So Diablo 2 was wrought with constant downtime too.

    Warcraft 3 was a bit different. It's release did not make a terribly big splash in numbers of sales, comparing to before. And many starcraft players did not buy the game. But the ones that did, *stopped* playing starcraft to play War3. So in a sense, Starcraft players turned into War3 players on battle.net For the most part, blizzard was able to handle essentially the same amount of capacity. Also, War3 hit big with Warforge... (er because of the beta), and there were many legitimate game owners even playing on it just because there were already lots of people there. Many stuck with the alternative servers, well, many reasons!

    WoW is no different because blizzard pretty much beat even the best expectations for an MMO at this time. Maybe, they will get it sorted out, but this time they will know through paying, or not paying, customers.

  148. I got my copy today! by Doley · · Score: 1

    Well it seems like the stores that still have copies of WoW are still selling them till they run out.. Glad I got my copy, but the only thing is right now I am unable to register my account since the forums are down =(

  149. It's not THAT bad. by DroopyStonx · · Score: 1

    I've been playing for weeks straight now, and the only time I've experienced problems was around the Auction Houses where it's crowded as fuck.

    There are no queues, the dame doesn't crash, and people can play just fine.

    I think /. just gets a few whiners in here to make it appear a lot worse than it really is..

    --
    We have secretly replaced these Slashdot mods' sense of humor with a rusty nail. Let's see if they notice!!
  150. Impugn the talent, eh? by Grendel+Drago · · Score: 1

    Say what you will about Gabe and Tycho's delight in vulgarity, they clearly have a talent. The writing has better comic timing than half the crap you see in the daily paper (though that's not saying much), and the art's not bad on the eyes.

    If it were really as bad as you say it is, they simply wouldn't have the readership they do. This is not to say that popular things are invariably good, but rather to say that they cannot be offensively incompetent. Problems that people have with Penny Arcade are problems of taste. Not of basic art and writing skills.

    If it's as simple as you pretend it is, I dare you, I double-dog dare you to script a Penny Arcade strip or two. Just pop out some dialogue. If they lack even the most basic writing skill, surely you can outdo them, yes?

    --grendel drago

    --
    Laws do not persuade just because they threaten. --Seneca